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Accenture

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FY2015 Annual Report · Accenture
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2015 Letter to
Our Shareholders

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From Our 
Chairman & CEO
Pierre Nanterme

DELIVERING IN FISCAL 2015

Accenture’s excellent fiscal 2015 financial results reflect the successful execution of our strategy across the dimensions of our 
business and the investments we are making in new, high-growth areas. 

We delivered on our initial business outlook for the year, with particularly strong revenue growth that significantly outpaced 
the market. We generated strong new bookings, grew earnings per share faster than revenues and delivered strong free cash 
flow—enabling us to return substantial cash to shareholders while continuing to make significant investments in our business. 

Here are some highlights:   

•  We delivered strong new bookings of $34.4 billion. 

•  We grew net revenues 11 percent in local currency to 
a record $31.0 billion—driven in part by digital-related 
services, which grew approximately 35 percent to more 
than $7 billion.

•  We delivered diluted earnings per share of $4.76. After 

excluding a $0.06 pension settlement charge, EPS for the 
year were $4.82, a 7 percent increase.   

•  Our operating margin was 14.3 percent. Excluding the 
pension settlement charge, operating margin was 14.5 
percent, an expansion of 20 basis points from fiscal 2014. 

•  We generated free cash flow of $3.7 billion and returned 
$3.8 billion in cash to shareholders through dividends and 
share repurchases. 

•  We announced an 8 percent increase in our semi-annual 

dividend shortly after fiscal year-end. 

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Our outstanding performance in fiscal 2015 was broad-
based across the business, with double-digit revenue growth 
in four of our five operating groups and all three geographic 
regions. I was particularly pleased with our 13 percent 
growth in the United States, where we have now achieved 
double-digit growth in four of the last five years. The 
diversity of our business—from an industry, capability and 
geographic perspective—creates resilience and durability, 
and is especially important at a time when the global 
economic environment remains volatile and uncertain. 

“Accenture’s excellent fiscal 
2015 financial results reflect the 
successful execution of our strategy 
across the dimensions of our 
business and the investments we are 
making in new, high-growth areas.”

With our continued strong growth, combined with our 
focus on returning cash to shareholders, we delivered 
significant shareholder value in fiscal 2015—a 19 percent 
total return (including dividends) for the year ended August 
31, compared with zero percent for the S&P 500 Index. For 
the last five fiscal years, our compound annual total return 
to shareholders has been 24 percent, eight percentage points 
above the S&P 500. 

LEADING IN THE “NEW”

The market environment today is defined by change, and we 
are clearly operating in the midst of a technology revolution 
that is touching virtually every client in every industry 
around the world. Our clients are facing massive disruption 
in their businesses, and their agendas have pivoted rapidly 
to digital. Our goal is to enable our clients to be the digital 
disruptors—not the disrupted.  

To do that, we are positioning Accenture to lead in what we 
are calling the “new,” which is the combination of digital-, 
cloud- and security-related services—all enabled by new and 

innovative technology. In each of these areas, we have made 
significant investments, ahead of the curve, to take a first-
mover position and scale our capabilities at speed. 

Over the last three years, we have invested about $2.5 billion 
in acquisitions, including approximately $850 million in fiscal 
2015, to further differentiate Accenture in the marketplace. 
And nearly 70 percent of the capital we invested in fiscal 
2015 was in digital, cloud or security services. Key examples 
include Agilex Technologies to enhance our capabilities 
in analytics, cloud and mobility for US federal agencies; 
PacificLink to expand our digital marketing and eCommerce 
capabilities in Greater China and the Asia Pacific region; 
and FusionX, a leader in cyber security, to enhance our 
ability to help clients protect against, detect and respond 
to sophisticated cyber attacks. In addition, the recent 
acquisition of Cloud Sherpas will further strengthen our 
position in enterprise cloud services. 

EXECUTING OUR STRATEGY

To ensure that we are even more relevant to our clients in 
this rapidly changing digital world, we are executing our 
strategy at speed and at scale to take leadership positions 
in our five businesses—Accenture Strategy, Accenture 
Consulting, Accenture Digital, Accenture Technology and 
Accenture Operations. Each is highly competitive in its own 
right and synergistic in delivering end-to-end solutions for 
our clients: 

• Accenture Strategy is where we help shape our clients’ 

future, combining deep business insight with the 
understanding of how technology—especially disruptive 
technologies—will impact industries and business  
models. We operate at the intersection of business  
and technology, bringing together our capabilities  
in business, technology, operations and function  
strategy—all within an industry context—to help our 
clients envision and execute strategies that support 
enterprise-wide transformation.  

• Accenture Consulting comprises the people in our five 
operating groups, who bring expertise across more than 
40 industries as well as management and technology 
consulting skills to help transform the world’s leading 

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companies. In addition, Accenture Consulting has the 
unique responsibility to orchestrate the best of Accenture 
from across the organization to bring differentiated 
solutions to clients.

• Accenture Digital combines our market-leading 

capabilities in interactive, analytics and mobility to help 
clients unleash the power of digital to create new value. 
We help clients in nearly every industry to use digital 
technologies to deliver more meaningful and relevant 
customer experiences across all channels and customer 
segments, as well as to create new products and business 
models and to optimize the efficiency and effectiveness of 
their internal operations. 

• Accenture Technology harnesses the power of technology 
to drive innovation, deliver cutting-edge solutions and 
increase productivity. Our Global Delivery Network, 
with more than 250,000 people, remains unmatched 
in the marketplace—and we continue to adopt new IT 
and delivery approaches to help clients compete with 
agility and speed. We leverage our unique position in the 
technology ecosystem with both established and emerging 
players to bring best-in-class technologies to our clients. 
And the R&D activities of our Accenture Technology Labs 
keep us on the leading edge of defining the future.

• Accenture Operations is a unique capability in the 
marketplace that combines our business process, 
infrastructure, security and cloud services, including the 
Accenture Cloud Platform. This has been a significant 
growth area for us, and we are well positioned to continue 
to drive efficient and cost-effective operations for clients 
at scale—and increasingly on a consumption-based model. 

Looking across our entire business, only Accenture has the 
ability to integrate and deliver this full spectrum of end-
to-end capabilities at scale, in an industry context, to drive 
mission-critical outcomes for our clients. 

That is why we remain the partner of choice for so many 
of the world’s leading companies and largest government 
agencies. We serve more than 80 percent of the FORTUNE 
Global 500 and 94 of the top 100. We also continue to build 
strong and enduring client relationships. All of our top 100 
clients have been clients for at least five years, and 97 have 
been clients for at least 10 years.

Quite simply, our client relationships are second to none, and 
our continued success underscores our ability to address our 
clients’ most complex and strategic issues.

For example, we helped Mondelez International, the food 
and beverage company, establish a zero-based budgeting 
system, new global operating model and supporting global 
business services. The improved visibility into spending, new 
budgeting processes, accountability for cost management 
and change management program are expected to deliver 
$1 billion in savings over three years that can be reinvested 
in growth initiatives.

We are helping Rio Tinto, the global mining company, 
accelerate its journey to become a digital business by 
migrating its enterprise IT systems to an “as-a-service” 
solution on the Accenture Cloud Platform. Rio Tinto expects 
to realize significant cost savings as well as increased agility 
from our consumption-based pricing model to help it better 
navigate commodity cycles.

And we are working with Hyundai Heavy Industries, the 
world’s largest shipbuilder, to build a “connected ship” by 
leveraging the Internet of Things. We are using more than 
1,000 different kinds of sensors to collect information such 
as ocean current, weather and location data as well as 
equipment status—and then applying analytics to provide 
insights that drive real-time decisions to improve operations.

INVESTING IN OUR PEOPLE
AND OUR COMMUNITIES

Accenture is a talent-led organization, and investing in our 
people remains one of our highest priorities. 

Attracting, developing and inspiring the very best talent in 
our industry is critical to meeting the evolving needs of our 
clients and growing our business. We were very pleased to 
be recognized for the seventh consecutive year as one of 
FORTUNE’s “100 Best Companies to Work For.”

We are deeply committed to the career development of 
our more than 358,000 employees. In fiscal 2015, 
we invested $841 million in training and professional 

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development—leveraging the latest digital technologies, 
including virtual classrooms, to deliver highly relevant 
training to our people at the point of need. 

At Accenture, we have a very strong commitment to 
inclusion and diversity that is rooted in our culture and 
core values. We offer an inclusive environment in terms 
of ethnicity, religion, gender, sexual orientation, age and 
disability. Our rich diversity makes Accenture stronger, 
smarter and more innovative. 

We empower all of our people to lead, including the more 
than 130,000 women of Accenture. Gender diversity and 
equality are essential for a high-performing organization, 
and we have sharpened our focus on attracting, inspiring 
and advancing women, which is critical to our future. 
Women currently make up 36 percent of our global 
workforce, and by the end of fiscal 2017, we will grow 
the percentage of women new hires to at least 
40 percent worldwide.

“Attracting, developing and inspiring the 
very best talent in our industry is critical 
to meeting the evolving needs of our 
clients and growing our business.”

By investing in our people, we are better able to serve the 
needs of our clients and our communities—and achieve our 
vision of improving the way the world works and lives.

Through our Skills to Succeed corporate citizenship 
initiative, we have equipped more than 800,000 people 
around the world with the skills to get a job or build a 
business—more than three times the impact we set out to 
achieve. Together with our strategic partners, we will expand 
this figure to more than 3 million people by the end of fiscal 
2020; sharpen our focus on the transition from skill-building 
programs to sustainable jobs and businesses; and bring 
together organizations across sectors to create large-scale, 
lasting solutions aimed at closing global employment gaps.

We are also committed to reducing the environmental 
impacts—including carbon, waste and water—from our 
offices and operations and to fostering sustainable growth 

among all our stakeholders. By the end of fiscal 2020, we 
will reduce our carbon emissions to an average of two 
metric tons per employee—representing a more than 
50 percent reduction from our 2007 baseline—and we will 
begin to measure and report the impact of our work with 
clients and suppliers in key areas of sustainability. In 2015, 
we were included for the 11th consecutive year in both the 
Dow Jones Sustainability North America Index and the 
FTSE4Good Global Index, and were also included in the new 
S&P Environmental & Socially Responsible Index.

In closing, I want to extend my sincere thanks to the men 
and women of Accenture for their tremendous commitment 
and passion for delivering value for our clients and our 
company. We created very strong momentum in our business 
in fiscal 2015, positioning us very well for continued 
growth and market leadership. With the highly relevant 
and differentiated capabilities we have built—along with 
the continued disciplined management of our business—I 
am confident in our ability to continue driving sustainable, 
profitable growth.

Pierre Nanterme
Chairman & CEO
October 30, 2015

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We were very pleased with our financial results for fiscal 2015, which 
delivered on every metric in our initial business outlook for the year.  

Twelve months ended August 31, 2015

Net revenues

New bookings

$31.0B

$34.4B

An increase of 11 percent in local currency and 
3 percent in US dollars from fiscal 2014

An increase of 3 percent in local currency and 
decrease of 4 percent in US dollars from fiscal 2014

Diluted earnings per share

Operating margin

$4.76GAAP

14.3%

GAAP

After adjusting GAAP EPS to exclude a $0.06 pension 
settlement charge, adjusted EPS were $4.82, a 7 percent 
increase from fiscal 2014

After adjusting GAAP operating margin to exclude 
a $64 million pension settlement charge, adjusted 
operating margin was 14.5 percent, an expansion of 
20 basis points from fiscal 2014

Free cash flow

Cash returned to shareholders

$3.7B

$3.8B

Defined as operating cash flow of $4.1 billion net of 
property and equipment additions of $395 million

Defined as cash dividends of $1.35 billion plus 
share repurchases of $2.45 billion

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Comparison of Cumulative Total Return
August 31, 2010 to August 31, 2015
Accenture vs. S&P 500 Stock Index and S&P 500 Information Technology Sector Index

$300

$250

$200

$150

$100

$50

The performance graph to the left shows 
the cumulative total shareholder return on 
our Class A shares for the period starting 
on August 31, 2010, and ending on August 
31, 2015, which was the end of fiscal 2015. 
This is compared with the cumulative total 
returns over the same period of the S&P 
500 Index and the S&P 500 Information 
Technology Sector Index. The graph 
assumes that on August 31, 2010, $100 
was invested in our Class A shares and 
$100 was invested in each of the other two 
indices, with dividends reinvested on the 
ex-dividend date without payment of any 
commissions. The performance shown in 
the graph represents past performance and 
should not be considered an indication of 
future performance.

2010

2011

2012

2013

2014

2015

Accenture

S&P 500

S&P 500 Information Technology Sector Index

Index Prices as of August 31

Accenture

S&P 500

2010

2011

2012

2013

2014

2015

$100

$149

$175

$210

$242

$288

$100

$119

$140

$166

$208

$209

S&P 500 Information Technology Sector Index

$100

$121

$152

$160

$215

$220

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Stock listing

Accenture plc Class A ordinary shares are traded on the
New York Stock Exchange under the symbol ACN.

Available information

Our website address is www.accenture.com. We use 
our website as a channel of distribution for company 
information. We make available free of charge on  
the Investor Relations section of our website 
(investor.accenture.com) our Annual Report on Form 
10-K, Quarterly Reports on Form 10-Q, Current Reports on 
Form 8-K and all amendments to those reports as soon as 
reasonably practicable after such material is electronically 
filed with or furnished to the Securities and Exchange 
Commission (the “SEC”) pursuant to Section 13(a) or 15(d) 
of the Securities Exchange Act of 1934 (the “Exchange Act”). 
We also make available through our website other reports 
filed with or furnished to the SEC under the Exchange Act, 
including our proxy statements and reports filed by officers 
and directors under Section 16(a) of the Exchange Act, as 
well as our Code of Business Ethics. Financial and other 
material information regarding us is routinely posted on and 
accessible at investor.accenture.com. We do not intend for 
information contained in this letter or on our website to be 
part of the Annual Report on Form 10-K. This letter and our 
Annual Report on Form 10-K for the fiscal year ended 
August 31, 2015, together constitute Accenture’s annual 
report to security holders for purposes of Rule 14a-3(b) of 
the Exchange Act.

Trademark references

Rights to trademarks referenced herein, other than 
Accenture trademarks, belong to their respective owners. 
We disclaim proprietary interest in the marks and names 
of others.

Forward-looking statements and certain
factors that may affect our business

We have included in this letter “forward-looking 
statements” within the meaning of Section 27A of the 
Securities Act of 1933 and Section 21E of the Exchange 
Act relating to our operations, results of operations and 
other matters that are based on our current expectations, 
estimates, assumptions and projections. Words such as 
“will,” “expect,” “believe” and similar expressions are used to 
identify these forward-looking statements. These statements 
are not guarantees of future performance and involve risks, 
uncertainties and assumptions that are difficult to predict. 
Forward-looking statements are based upon assumptions as 
to future events that may not prove to be accurate. Actual 
outcomes and results may differ materially from what is 
expressed or forecast in these forward-looking statements. 
Risks, uncertainties and other factors that might cause 
such differences, some of which could be material, include, 
but are not limited to, the factors discussed in our Annual 
Report on Form 10-K and Quarterly Reports on Form 10-Q 
(available through the Investor Relations section of our 
website at investor.accenture.com) under the sections 
entitled “Risk Factors.” Our forward-looking statements 
speak only as of the date of this letter or as of the date they 
are made, and we undertake no obligation to update them.

Reconciliation of non-GAAP measures

This letter contains certain non-GAAP (Generally Accepted 
Accounting Principles) measures that our management 
believes provide our shareholders with additional insights 
into Accenture’s results of operations. The non-GAAP 
measures in this letter are supplemental in nature. They 
should not be considered in isolation or as alternatives to 
net income as indicators of company performance, to cash 
flows from operating activities as measures of liquidity, 
or to other financial information prepared in accordance 
with GAAP. Reconciliations of this non-GAAP financial 
information to Accenture’s financial statements as prepared 
under GAAP are included in this letter.

Copyright © 2015 Accenture. All rights reserved.

Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

All amounts throughout this letter are stated in US dollars, except where noted.

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