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Addus HomeCare Corporation

adus · NASDAQ Healthcare
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Ticker adus
Exchange NASDAQ
Sector Healthcare
Industry Medical - Care Facilities
Employees 6165
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FY2020 Annual Report · Addus HomeCare Corporation
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Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

☒

☐

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2020

OR

For the transition period from              to             

Commission file number 001-34504

ADDUS HOMECARE CORPORATION

(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of
incorporation or organization)

6303 Cowboys Way, Suite 600 Frisco, TX
(Address of principal executive offices)

20-5340172
(I.R.S. Employer
Identification No.)

75034
(Zip Code)

469-535-8200
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Common Stock, $0.001 par value

Trading Symbol(s)
ADUS

Name of each exchange on which registered
The Nasdaq Global Market

Securities registered pursuant to Section 12(g) of the Act:

None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes  ☐     No  ☒.

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act.    Yes  ☐    No  ☒.

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the

preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90
days.    Yes  ☐    No  ☒.

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of

Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such
files).    Yes  ☐    No  ☒

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging
growth company. See the definitions of “large accelerated filer,” “accelerated filer”, “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the
Exchange Act.

Large Accelerated Filer
Non-Accelerated Filer

☒  
☐  

Accelerated Filer
Smaller Reporting Company
Emerging Growth Company

☐
☐
☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised

financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over

financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit
report.  ☒    

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act)    Yes  ☐    No  ☒

The aggregate market value of the voting and non-voting common stock held by non-affiliates of the registrant, based on the last sale price on The Nasdaq Global

Market on June 30, 2020 (the last business day of the registrant’s most recently completed second fiscal quarter) was approximately $1,335,406,000.

As of February 19, 2021, there were 15,826,284 shares of common stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

Certain portions of the registrant’s Definitive Proxy Statement for its 2021 Annual Meeting of Stockholders (which is expected to be filed with the Commission

within 120 days after the end of the registrant’s 2020 fiscal year) are incorporated by reference into Part III of this Annual Report on Form 10-K.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

TABLE OF CONTENTS

PART I

Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.

PART II

Item 5.
Item 6.
Item 7.
Item 7A.
Item 8.
Item 9.
Item 9A.
Item 9B.

PART III

Item 10.
Item 11.
Item 12.
Item 13.
Item 14.

PART IV

Item 15.
Item 16.

  Business
  Risk Factors
  Unresolved Staff Comments
  Properties
  Legal Proceedings
  Mine Safety Disclosures

  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
  Selected Financial Data
  Management’s Discussion and Analysis of Financial Condition and Results of Operations
  Quantitative and Qualitative Disclosures about Market Risk
  Financial Statements and Supplementary Data
  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
  Controls and Procedures
  Other Information

  Directors, Executive Officers and Corporate Governance
  Executive Compensation
  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
  Certain Relationships and Related Transactions, and Director Independence
  Principal Accounting Fees and Services

  Exhibits and Financial Statement Schedules
  Form 10-K Summary

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SPECIAL CAUTION CONCERNING FORWARD-LOOKING STATEMENTS

When included in this Annual Report on Form 10-K, or in other documents that we file with the Securities and Exchange Commission (“SEC”) or in

statements made by or on behalf of the Company, words like “believes,” “belief,” “expects,” “plans,” “anticipates,” “intends,” “projects,” “estimates,”
“may,” “might,” “would,” “should,” and similar expressions are intended to be forward-looking statements as defined by the Private Securities Litigation
Reform Act of 1995. These statements are based on the beliefs and assumptions of our management based on information currently available to
management. Such forward-looking statements are subject to risks, uncertainties and other important factors that could cause actual results and the timing
of certain events to differ materially from future results expressed or implied by such forward-looking statements. These risks and uncertainties include, but
are not limited to:

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the anticipated impact to our business with respect to developments related to the COVID-19 pandemic, including, without limitation, those
related to the length and severity of the pandemic, as well as the timing and availability of effective medical treatments and the ongoing rollout
of vaccines; the pandemic’s impact on our operations, reimbursement and our consumer population; measures we are taking to respond to the
pandemic; the impact of government regulation and stimulus measures, including the Coronavirus Aid, Relief, and Economic Security Act
(“CARES Act”), Paycheck Protection Program and Health Care Enhancement Act (“PPPHCE Act”), the Consolidated Appropriations Act,
2021 (“CAA”), the Covid-Related Tax Relief Act of 2020 and other stimulus legislation; along with the related uncertainties regarding the
implementation of such stimulus measures and any future stimulus measures related to COVID-19; increased expenses related to personal
protective equipment (“PPE”), labor, supply chain, or other expenditures; and workforce disruptions and supply shortages and disruptions;

changes in operational and reimbursement processes and payment structures at the state or federal levels;

changes in Medicaid, Medicare, other government program and managed care organizations policies and payment rates;

changes in, or our failure to comply with, existing, federal and state laws or regulations, or our failure to comply with new government laws or
regulations on a timely basis;

competition in the healthcare industry;

the geographical concentration of our operations;

changes in the case mix of consumers and payment methodologies;

operational changes resulting from the assumption by managed care organizations of responsibility for managing and paying for our services to
consumers;

the nature and success of future financial and/or delivery system reforms;

changes in estimates and judgments associated with critical accounting policies;

our ability to maintain or establish new referral sources;

our ability to renew significant agreements or groups of agreements;

our ability to attract and retain qualified personnel;

federal, city and state minimum wage pressure, including any failure of Illinois or any other governmental entity to enact a minimum wage
offset and/or the timing of any such enactment;

changes in payments and covered services due to the overall economic conditions, including economic and business conditions resulting from
the COVID-19 pandemic, and deficit spending by federal and state governments;

cost containment initiatives undertaken by state and other third-party payors;

our ability to access financing through the capital and credit markets;

our ability to meet debt service requirements and comply with covenants in debt agreements;

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business disruptions due to natural disasters, acts of terrorism, pandemics, riots, civil insurrection or social unrest, looting, protests, strikes or
street demonstrations;

our ability to integrate and manage our information systems;

our ability to prevent cyber-attacks or security breaches to protect our computer systems and confidential consumer data;

our expectations regarding the size and growth of the market for our services;

the acceptance of privatized social services;

our expectations regarding changes in reimbursement rates;

eligibility standards and limits on services imposed by state governmental agencies;

the potential for litigation;

discretionary determinations by government officials;

our ability to successfully implement our business model to grow our business;

our ability to continue identifying, pursuing, consummating and integrating acquisition opportunities and expand into new geographic markets;

the impact of acquisitions and dispositions on our business, including the potential inability to realize the benefits of the acquisition of Queen
City Hospice, LLC and its affiliate Miracle City Hospice, LLC (together “Queen City Hospice”);

the potential impact of the discontinuation or modification of LIBOR;

the effectiveness, quality and cost of our services;

our ability to successfully execute our growth strategy;

changes in tax rates;

the impact of public health emergencies, including the COVID-19 pandemic;

the impact of inclement weather or natural disasters; and

various other matters, many of which are beyond our control.

Because forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified, you should

not rely on any forward-looking statement as a prediction of future events. We expressly disclaim any obligation or undertaking and we do not intend to
release publicly any updates or changes in our expectations concerning the forward-looking statements or any changes in events, conditions or
circumstances upon which any forward-looking statement may be based, except as required by law. For a discussion of some of the factors discussed above
as well as additional factors, see Part I, Item 1A—“Risk Factors” and Part II, Item 7—“Management’s Discussion and Analysis of Financial Condition and
Results of Operations—Critical Accounting Policies and Estimates.”

Unless otherwise provided, “Addus,” “we,” “us,” “our,” and the “Company” refer to Addus HomeCare Corporation and our consolidated

subsidiaries and “Holdings” refers to Addus HomeCare Corporation. When we refer to 2020, 2019 and 2018, we mean the twelve month period then ended
December 31, unless otherwise provided.

A copy of this Annual Report on Form 10-K for the year ended December 31, 2020 as filed with the SEC, including all exhibits, is available on our
internet website at http://www.addus.com on the “Investors” page link. Information contained on, or accessible through, our website is not a part of, and is
not incorporated by reference into, this Annual Report on Form 10-K.

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Table of Contents

ITEM 1.

BUSINESS

Overview

PART I

Addus has been providing home care services since 1979. We now operate in three segments: personal care, hospice, and home health. Our services

are principally provided in-home under agreements with federal, state and local government agencies, managed care organizations, commercial insurers
and private individuals. Our consumers are predominantly “dual eligible,” meaning they are eligible to receive both Medicare and Medicaid benefits.

As of December 31, 2020, we provided services in 22 states through approximately 214 offices. For the years ended December 31, 2020, 2019 and

2018, we served approximately 66,000, 61,000 and 57,000 discrete consumers, respectively.

In 2016, Addus refined its strategy to focus on growth in the states in which we have a current presence while adding clinical care services to our

offerings. With the purchase of Queen City Hospice in the fourth quarter of 2020, and Ambercare Corporation (“Ambercare”) in the second quarter of
2018, we now have the opportunity to provide all three levels of care, personal care, home health and hospice services, in Ohio and New Mexico and
strategically continue to pursue other markets.

A summary of our financial results for 2020, 2019 and 2018 is provided in the table below.

Net service revenues – continuing operations
Net income from continuing operations
(Loss) earnings from discontinued operations
Net income

Total assets

  $

  $

  $

2020

For the Years Ended December 31,
2019
(Amounts in Thousands)
648,791 
  $
25,811 

  $

  $

  $

(574)    
  $

25,237 

636,748 

  $

764,775 
33,133 
— 
33,133 

892,582 

2018

516,647 
16,307 
126 
16,433 

348,094

Our services and operating model address a number of crucial needs across the healthcare continuum. Care provided in the home generally costs less

than facility-based care and is typically preferred by consumers and their families. By providing services in the home to the elderly and others who require
long-term care and support with the activities of daily living, we lower the cost of chronic and acute care treatment by delaying or eliminating the need for
care in more expensive settings. In addition, our caregivers observe and report changes in the condition of our consumers for the purpose of facilitating
early intervention in the disease process, which often reduces the cost of medical services by preventing unnecessary emergency room visits and/or hospital
admissions and re-admissions. We coordinate the services provided by our team with those of other healthcare providers and payors, as appropriate.
Changes in a consumer’s conditions are evaluated by appropriately trained managers and may result in a report to the consumer’s case manager at a
managed care organization or other payor. By providing care in the preferred setting of the home and by providing opportunities to improve the consumer’s
conditions and allow early intervention as indicated, our model also is designed to improve consumer outcomes and satisfaction.

We believe our model provides significant value to managed care organizations. States are increasingly implementing managed care programs for

Medicaid enrollees, and, as a result, managed care organizations have been increasingly responsible for the healthcare needs and the related healthcare
costs of our consumers. Managed care organizations have an economic incentive to better manage the healthcare expenditures of their members, lower
costs and improve outcomes. We believe that our model is well positioned to assist in meeting those goals while also improving consumer satisfaction, and,
as a result, we expect increased referrals from managed care organizations.

In 2019, the Centers for Medicare & Medicaid Services (“CMS”) expanded the scope of its “primarily health-related” supplemental benefit
standard, permitting Medicare Advantage plans to cover a broader array of services that increase health and improve quality of life, including coverage of
non-skilled in-home care. This policy change, emphasizing improving quality and reducing costs, aligns with our overall approach to care, and has
increased demand for personal care from the Medicare Advantage population.

Our Market and Opportunity

We provide home care services that primarily include personal care services to assist with activities of daily living, as well as hospice and home
health services. These services allow the elderly and other infirm adults who require long-term care and assistance with activities of daily living to maintain
their independence at home with their families. Personal care services are a significant component of home and community-based services (“HCBS”),
which have grown in significance and demand in recent years and during the COVID-19 pandemic. We expect demand for home-based services to continue
to grow due to the aging of the U.S.

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population, increased life expectancy, and improved opportunities for individuals to receive home-based care as an alternative to institutional care. The
population over the age of 65 nationally has been consistently growing and the U.S. Census Bureau estimates that starting in 2030, when all baby boomers
will be older than 65, Americans 65 years and older will make up 21% of the population, up from 15% today.

Many states use both fee-for-service and managed care delivery models for personal care services, and the number of beneficiaries served through

managed care continues to grow. As of July 2019, 40 states contracted with comprehensive, risk-based managed care organizations to serve their Medicaid
enrollees, with 21 of those states enrolling at least 75% of all elderly beneficiaries or those with disabilities in managed care organizations. In 23 states,
some or all long-term services and support is covered through Medicaid managed care arrangements.

The demand for long-term services and supports, which include personal care services, is expected to increase, and the COVID-19 pandemic has

highlighted the role of personal care services in the larger continuum of health care services. Beyond government-sponsored programs and other third party
payors, we offer our private pay consumers the same personal care services.

Because our model serves an aging population in a home setting at a lower cost, we believe that we have favorable opportunities for growth.
Historically, there were limited barriers to entry in the home-based services industry. As a result, the personal care, home health and hospice service
industries developed in a highly fragmented manner, with few large participants and many small ones. Few companies have a significant market share
across multiple regions or states. The lack of licensure or certification requirements in some states makes it difficult to estimate the number of home-based
services agencies. We expect ongoing consolidation within our industry, driven by the desire of healthcare systems and managed care organizations to
narrow their networks of service providers, and as a result of the industry’s increasingly complex regulatory, operating and technology requirements. We
believe we are well positioned to capitalize on a consolidating industry given our reputation in the market, strong payor relationships and integration of
technology into our business model.

The personal care services industry is subject to increasing regulation. At the federal level, efforts have focused on improved coordination of

regulation across the various types of Medicaid programs through which personal care services are offered. For example, the 21st Century Cures Act, as
amended, mandated that states implement electronic visit verification (“EVV”), which is used to collect home visit data, such as when the visit begins and
ends. In several states, providers are now required to obtain state licenses or registrations and must comply with laws and regulations governing standards
of practice. Providers must dedicate substantial resources to ensure continuing compliance with all applicable regulations and significant expenditures may
be necessary to offer new services or to expand into new markets. We believe licensing requirements and regulations, including EVV, the increasing focus
on improving health outcomes, the rising cost and complexity of operations and technology and pressure on reimbursement rates due to constrained
government resources may discourage new providers and may encourage industry consolidation.

The Medicare-Medicaid Coordination Office (“MMCO”) was established within CMS to improve services for consumers who are eligible for both
Medicare and Medicaid, also known as “dual eligibles,” and improve coordination between the federal government and states to enhance access to quality
services to which they are entitled. The MMCO works with state Medicaid agencies, other federal and state agencies, physicians and others, to make
available technical assistance and educational tools to improve care coordination between Medicare and Medicaid and to reduce costs and improve
beneficiary experience while reducing administrative and regulatory barriers between the programs. For example, the Financial Alignment Initiative is a
demonstration project that tests capitated models and managed fee-for-service models of integrated care and payment for benefits provided to “dual
eligibles.” In addition, in December 2020, CMS announced a direct contracting model opportunity that aims to allow Medicaid managed care organizations
to better coordinate care for dually eligible Medicaid managed care enrollees. CMS anticipates that some arrangements under the model may include use of
care coordinators or in-home aides to provide long-term services and supports. Managed care direct contracting entities may begin participating in the
model in January 2022.

We believe that our personal care program and our technology make us well-suited to partner with managed care organizations to address the needs

of the “dual eligible” population, and we believe that our ability to identify changes in our consumers’ health and condition before acute intervention is
required will lower the overall cost of care. We believe this approach to care delivery and the integration of our services into the broader healthcare
continuum are particularly attractive to managed care organizations and others who are ultimately responsible for the healthcare needs of our consumers
and over time will increase our business with them.

Our Growth Strategy

The growth of our revenues is closely correlated with the number of consumers to whom we provide our services. Our continued growth depends on

our ability to provide consistently high quality care, maintain our existing payor relationships, establish relationships with new payors and increase our
referral sources. Our continued growth is also dependent upon the authorization by state agencies of new consumers to receive our services. We believe
there are several market opportunities for growth. The U.S. population of persons aged 65 continues to grow, and the U.S. Census Bureau estimates that
this population will nearly double in size by 2060, according to projections published in March 2018. Additionally, we believe the overwhelming majority
of individuals in

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need of care generally prefer to receive care in their homes. We believe that the COVID-19 pandemic has heightened this preference due to health concerns
that may be associated with institutional settings for long-term care, along with temporary visitor restrictions that have been imposed. Finally, we believe
the provision of home-based services is more cost-effective than the provision of similar services in institutional settings for long-term care. We plan to
continue our revenue growth and margin improvement and enhance our competitive positioning by executing on the following growth strategies:

Consistently Provide High-Quality Care

We schedule and require our caregivers to perform their services as defined within the individual plan of care. We monitor the performance of our

caregivers through regular supervisory visits in the homes of consumers. Our caregivers are provided with pre-service training and orientation and an
evaluation of their skills. In many cases, caregivers are also required to attend ongoing in-service education. In certain states, our caregivers are required to
complete certified training programs and maintain a state certification. The training provided assists to identify changes in our consumers’ health and
condition before acute intervention is required, which we believe lowers the overall cost of care.

Drive Organic Growth in Existing Markets

We intend to drive organic growth through several initiatives, including continuing to build and enhance our sales and marketing capabilities,
enhancing our business intelligence analytic capabilities and investing in technology and operations to drive efficiencies. We also expect our organic
growth will benefit from an increase in demand for our services by an aging population and our increased alignment with referral sources and payors. We
continue to selectively open new offices in existing markets when an opportunity is identified and appropriate.

Market to Managed Care Organizations

As a scaled, national provider of home-based care, we are partnering with managed care organizations, taking advantage of an industry shift from

traditional fee-for-service Medicaid and toward managed care models, which aim to better coordinate care. We expect this shift to lead to narrower provider
networks where we can be competitive by offering a larger, more experienced partner to these organizations, as well as by providing more sophisticated
technology, electronic visit records and an outcomes-driven approach to service. We believe our coordinated care model and integration of services into the
broader healthcare industry are particularly attractive to managed care organizations. In particular, our expansion from primarily personal care services into
hospice and home health has increased our value to our managed care partners by diversifying our home-based care offerings.

Grow Through Acquisitions

In addition to our organic growth, we have been growing through acquisitions that have expanded our presence in current markets or facilitated our

entry into new markets. We completed four acquisitions in 2020, despite the challenges and disruptions related to the COVID-19 pandemic including, A
Plus Health Care, Inc. (“A Plus”) on July 1, 2020, County Homemakers, Inc. (“County Homemakers”) on November 1, 2020, SLHC, Inc., d/b/a SunLife
Home Care (“SunLife Home Care”) on December 1, 2020 and Queen City Hospice on December 4, 2020. During 2019, we completed four acquisitions,
one of which, VIP Healthcare Services (“VIP”), was completed on June 1, 2019, two of which, Alliance Home Health Care (“Alliance”) and Foremost
Home Care (“Foremost”), were completed on August 1, 2019 and one of which, Hospice Partners of America, LLC (“Hospice Partners”), was completed
on October 1, 2019. Acquisitions completed in 2020 accounted for $12.1 million in net service revenues for the year ended December 31, 2020.
Acquisitions completed in 2019 accounted for $108.2 million and $55.8 million in net service revenues for the years ended December 31, 2020 and 2019,
respectively. Acquisitions completed in 2018 accounted for $158.1 million, $113.2 million and $75.2 million in net service revenues for the years ended
December 31, 2020, 2019 and 2018, respectively.

Our active pipeline and strong financial position support additional acquisitions. With rising consolidation pressures in the industry, our focus is on
identifying growing markets with favorable demographics in states that are fiscally well managed and have a reasonable minimum wage environment and
where we have the potential to become one of the leading providers in the state in order to support our managed care organization strategy. We believe our
experience identifying and executing on opportunities generated by our acquisition pipeline, as well as our history of integrating acquisitions, will lead to
additional consolidation.

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Our Services

We operate in three business segments: (i) personal care (ii) hospice and (iii) home health. Without our services, many of our consumers would be at

increased risk of placement in a long-term care institution.

Personal Care

Our personal care segment provides non-medical assistance with activities of daily living, primarily to persons who are at increased risk of
hospitalization or institutionalization, such as the elderly, chronically ill or disabled. The services we provide include assistance with bathing, grooming,
oral care, feeding and dressing, medication reminders, meal planning and preparation, housekeeping and transportation services. Many consumers need
such services on a long-term basis to address chronic or acute conditions. Our personal care segment also includes staffing services, with clients including
assisted living facilities, nursing homes and hospice facilities. Each payor client establishes its own eligibility standards, determines the type, amount,
duration and scope of services, and establishes the applicable reimbursement rate in accordance with applicable law, regulations or contracts.

Hospice

Our hospice segment provides physical, emotional and spiritual care for people who are terminally ill as well as related services for their families.

The hospice services we provide include palliative nursing care, social work, spiritual counseling, homemaker services and bereavement counseling.
Generally, patients receiving hospice services have a life expectancy of six months or less.

Home Health

Our home health segment provides services that are primarily medical in nature to individuals who may require assistance during an illness or after

hospitalization and include skilled nursing and physical, occupational and speech therapy. We generally provide home health services on a short-term,
intermittent or episodic basis to individuals, typically to assist patients recovering from an illness or injury.

We measure the performance of each segment using a number of different metrics. For the personal care segment, these include average billable

census, billable hours, average billable hours per census per month, billable hours per business day, revenues per billable hour and same store growth
revenue by percent. For the hospice segment, these include new admissions, average daily census, average length of stay and revenue per patient day. For
the home health segment, these include admissions, recertifications, total volume and number of visits. See Part II, Item 6—“Selected Financial Data” for
more information on the Company’s metrics.

Our Payors

Our payor clients include federal, state and local governmental agencies, managed care organizations, commercial insurers and private individuals.

The federal, state and local programs under which these organizations operate are subject to legislative, budgetary and other risks that can influence
reimbursement rates. Managed care organizations that operate as an extension of our government payors are subject to similar economic pressures. Our
commercial insurance payor clients are typically for profit companies and are continuously seeking opportunities to control costs.

Most of our services are provided pursuant to agreements with state and local governmental social and aging service agencies. These agreements

generally have an initial term of one to two years and may be terminated with 60 days’ notice. They are typically renewed for one to five-year terms,
provided that we have complied with licensing, certification and program standards, and other regulatory requirements. Reimbursement rates and methods
vary by state and service type, but are typically based on an hourly or unit-of-service basis. Managed care organizations are becoming an increasing portion
of our personal care segment payor mix as states shift from administering fee-for-service programs to utilizing managed care models. In our personal care
segment during 2020, approximately 50.2% of our net service revenues were derived from state and local government programs, with 44.3% derived from
managed care organizations, while approximately 3.2% and 1.5% of net service revenues were derived from private pay consumers and commercial
insurance programs, respectively.

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For 2020, 2019 and 2018, our revenue mix by payor type was as follows:

Personal Care
State, local and other governmental programs
Managed care organizations
Private pay
Commercial insurance
Other
Hospice
Medicare
Managed care organizations
Other
Home Health
Medicare
Managed care organizations
Other

2020

Years Ended December 31,
2019

2018

50.2  %  
44.3   
3.2   
1.5   
0.8   

92.9  %  
4.9   
2.2   

78.6  %  
19.6   
1.8   

52.2  %  
41.3   
3.7   
1.6   
1.2   

92.6  %  
5.2   
2.2   

77.6  %  
20.3   
2.1   

58.2  %
35.3   
4.1   
1.3   
1.1   

93.6  %
5.6   
0.8   

88.0  %
11.0   
1.0 

We derive a significant amount of our revenues from our operations in Illinois, New York and New Mexico. The percentages of total revenue for

each of these significant states for 2020, 2019 and 2018 were as follows:

Personal Care
Illinois
New York
New Mexico
All other states
Hospice
New Mexico
All other states
Home Health
New Mexico

Years Ended December 31,

2020

2019

2018

44.6  %  
17.8   
13.4   
24.2   

42.1  %  
57.9   

42.6  %  
18.7   
13.0   
25.7   

72.4  %  
27.6   

47.3  %
13.3   
12.0   
27.4   

100.0  %
—   

100.0  %  

100.0  %  

100.0  %

A significant amount of our revenue is derived from one payor client, the Illinois Department on Aging, the largest payor program for our Illinois

personal care operations, which accounted for 23.0%, 25.3% and 31.7% of our net service revenues for 2020, 2019 and 2018, respectively.

The state of Illinois finalized its fiscal year 2020 budget with the inclusion of an appropriation to raise in-home care rates to offset the costs of

previous minimum wage increases in Chicago and other areas of the state that were imposed beginning on July 1, 2018. These rates were originally set to
be effective July 1, 2019, with in-home care rates to be initially increased by 10.9% to $20.28 from $18.29 to partially offset the costs of the minimum
wage hikes. Rates were then further increased on January 1, 2020 by an additional 7.7% to $21.84, providing full funding for both the Chicago minimum
wage increases and a statewide raise for all current in-home caregivers.

The Illinois Department on Aging, in conjunction with Illinois’ Health Care and Family Services, announced that the new rates would become

effective retroactive to July 1, 2019 for services covered by managed care organizations. On January 15, 2020, the Department on Aging announced
confirmation that a one-time bonus payment would be paid to providers who have provided services to clients not enrolled in a managed care organization,
for the time period of July 1, 2019 through November 30, 2019 using an updated hourly rate of $20.28. The bonus payment of $6.8 million was recognized
as net service revenues as of December 31, 2019.

On November 26, 2019, the Chicago City Council voted to approve additional increases in the Chicago minimum wage to $14 per hour beginning
July 1, 2020 to $15 per hour beginning July 1, 2021. The Company and its trade association will be looking for additional funding in the state of Illinois
fiscal year 2022 budget to offset the cost of the July 1, 2021 additional minimum wage increases.

The state of Illinois finalized its fiscal year 2021 budget, with in-home care rates to be increased by 7.1% to $23.40 from $21.84, effective January

1, 2021, contingent upon federal CMS approval. Although federal CMS approval was obtained by the state,

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as a result of on-going state revenue declines due to COVID-19 and the failure of the November 2020 referendum to revise the Illinois income tax code, on
December 15, 2020, the Governor of Illinois announced a delay in the implementation of the scheduled rate increase to April 1, 2021.

Our business will benefit from the rate increases noted above, but there is no assurance that additional offsetting rate increases will be adopted in

Illinois for fiscal years beyond fiscal year 2021, and our financial performance will be adversely impacted for any periods in which an additional offsetting
reimbursement rate increase is not in effect.

Competition

Our industry is highly competitive, fragmented and market specific. Each local market has its own competitive profile and no single competitor has

significant market share across all of our markets. Our competition consists of personal care service providers, home health providers, hospice providers,
private caregivers, larger publicly held companies, privately held companies, privately held single-site agencies, hospital-based agencies, not-for-profit
organizations, community-based organizations, managed care organizations and self-directed care programs. In addition, certain governmental payors
contract for services with independent providers such that our relationships with these payors are not exclusive. We have experienced, and expect to
continue to experience, competition from new entrants into our markets. It is unclear how increased use of telecommunications technology across our
service lines, which was accelerated by the COVID-19 pandemic, will affect competition, as it presents both challenges and opportunities. Increased
competition may result in pricing pressures, loss of or failure to gain market share or loss of consumers or payors, any of which could harm our business. In
addition, some of our competitors may have greater financial, technical, political and marketing resources, and name recognition with consumers and
payors.

Sales and Marketing

We focus on initiating and maintaining working relationships with state and local governmental agencies responsible for the provision of the
services we offer. We target these agencies in our current markets and in geographical areas that we have identified as potential markets for expansion. We
also seek to identify service needs or changes in the service delivery or reimbursement system of governmental entities and attempt to work with and
provide input to the responsible government personnel, provider associations and consumer advocacy groups.

We establish new referral relationships with various managed care organizations that contract with the states for the servicing of the state Medicaid
programs. We have met with many contracted managed care organizations in markets we serve and believe we are building the relationships necessary to
generate continued referrals of new clients.

We receive substantially all of our personal care consumers through third-party referrals, including state departments on aging, rehabilitation, mental
health and children’s services, county departments of social services, managed care organizations, the Veterans Health Administration and city departments
on aging. Generally, family members of potential consumers are made aware of available in-home or alternative living arrangements through state or local
case management systems. These systems are operated by governmental or private agencies.

We provide ongoing education and outreach in our target communities in order to inform the community about state and locally-subsidized care

options and to communicate our role in providing quality personal care services. We also utilize consumer-directed sales, marketing and advertising
programs designed to attract consumers.

With respect to our hospice and home health patients, we receive substantially all of our referrals through other health care providers, such as

hospitals, physicians, nursing homes and assisted living facilities. We have a team of community liaisons in our hospice and home health operations that
educate and develop relationships with other health care providers and the community at large.

Payment for Services

We are reimbursed for substantially all of our services by federal, state and local government programs, such as Medicare and Medicaid state
programs, managed care organizations, other state agencies and the Veterans Health Administration. In addition, we are reimbursed by commercial
insurance and private pay consumers. Depending on the type of service, coverage for services may be predicated on a case manager, physician or nurse
determination that the care is necessary or on the development of a plan for care in the home. A significant amount of our net service revenues from our
personal care segment are derived from one specific payor client, the Illinois Department on Aging, which accounted for 23.0%, 25.3% and 31.7% of our
net service revenues for 2020, 2019 and 2018, respectively.

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Illinois Department on Aging

We provide personal care services pursuant to agreements with the Illinois Department on Aging, which coordinates programs and community-

based services intended to improve quality of life and preserve the independence of older individuals. The Illinois Department on Aging is funded by
Medicaid and general revenue funds of the state of Illinois, and also receives funding available under the federal Older Americans Act (“OAA”). The
Department on Aging’s Community Care Program (“CCP”) provides adult day service, emergency home response and in-home services, including some
personal care services to individuals who are age 60 and over and meet other eligibility requirements. Some of these services are provided through
Medicaid waivers granted by CMS.

Consumers are identified by case managers contracted independently with the Illinois Department on Aging. Once a consumer has been evaluated

and determined to be eligible for a program, an assigned case manager refers the consumer to a list of authorized providers, from which the consumer
selects the provider. We provide our services in accordance with a care plan developed by the case manager and under administrative directives from the
Illinois Department on Aging. We are reimbursed on an hourly fee-for-service basis.

Other Federal, State and Local Payors

Medicare

Medicare is a federal program that provides medical services to persons aged 65 or older and other qualified persons with disabilities or end-stage

renal disease. Each of our hospice and home care agencies must comply with the extensive conditions of participation in the Medicare program in order to
continue receiving Medicare reimbursement.

Hospice

Medicare beneficiaries who have a terminal illness and a life expectancy of six months or less may elect to receive hospice benefits (i.e., palliative
services for management of a terminal illness) in lieu of standard Medicare coverage for treatment. Hospice services are paid under the Medicare Hospice
Prospective Payment System (“HPPS”), under which CMS sets a daily rate for each day a patient is enrolled in the hospice benefit. Hospice payment rates
increased by 2.4% for federal fiscal year 2021, which reflects a 2.4% market basket update; reduced by the multifactor productivity adjustment of 0.04
percentage points. CMS requires various providers, including hospice providers, to submit quality reporting data each year. Hospices that do not satisfy
quality reporting requirements are subject to a 2 percentage point reduction to the market basket percentage update. Additionally, hospice companies are
subject to two specific payment limit caps under the Medicare program each federal fiscal year: the inpatient cap and the aggregate cap. The inpatient cap
limits the number of inpatient care days provided to no more than 20% of the total days of hospice care provided to Medicare patients for the year. If a
hospice exceeds the number of allowable inpatient care days, the hospice must refund any amounts received for inpatient care that exceed the total of: (i)
the product of the total reimbursement paid to the hospice for inpatient care multiplied by the ratio of the maximum number of allowable inpatient days to
the actual number of inpatient care days furnished by the hospice to Medicare patients; and (ii) the product of the number of actual inpatient days in excess
of the limitation multiplied by the routine home care rate. The aggregate cap, which is calculated each federal fiscal year, limits the amount of Medicare
reimbursement a hospice may receive, based on the number of Medicare patients served. If a hospice’s Medicare payments exceed its aggregate cap, it must
repay Medicare for the excess amount. In federal fiscal year 2021, the aggregate cap is $30,683.93.

Home Health

Effective January 1, 2020, CMS transitioned to 30-day periods of care within each 60-day certification of patient eligibility period and implemented
the Patient-Driven Groupings Model (“PDGM”) as the payment model for services provided to Medicare patients with dates of service on or after January
1, 2020. The PDGM replaced the case-mix system, which used the number of visits to determine payment, and classified patients based on clinical
characteristics.

The intent of the PDGM is to shift toward a value-based payment system and remove the incentive to overprovide care. CMS updates the HHPPS

payment rates each calendar year. For calendar year 2021, HHPPS rates increased by 2.0%, which reflects a 2.3% market basket update, reduced by a
multifactor productivity adjustment of 0.3 percentage points. CMS expects Medicare payments to home health agencies in 2021 to increase in the aggregate
by 1.9% after accounting for the 0.1 percentage point decrease in payments to home health agencies due to changes in the rural add-on percentages also
mandated by the Bipartisan Budget Act of 2018. Home health providers that do not comply with quality data reporting requirements are subject to a 2
percentage point reduction to their market basket update.

Historically, CMS paid home health providers 50% to 60% of anticipated payment at the beginning of a patient’s care episode through a request for
anticipated payment (“RAP”). However, to address potential program integrity risks, CMS has phased out RAP payments. In calendar year 2021, CMS will
not provide any up-front payments in response to a RAP but will continue to require home

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health providers to submit streamlined RAPs as notice that a beneficiary is under a home health period of care. In calendar year 2022, CMS will replace the
RAP with a “Notice of Admission.”

Medicaid Programs

Medicaid is a state-administered program that provides certain social and medical services to qualified low-income individuals and is jointly funded

by the federal government and individual states. Reimbursement rates and methods vary by state and service type, but are typically based on an hourly or
unit-of-service basis. Rates are subject to adjustment based on statutory and regulatory changes, administrative rulings, government funding limitations and
interpretations of policy by individual state agencies. Within guidelines established by federal statutes and regulations, and subject to federal oversight,
each state establishes its own eligibility standards, determines the type, amount, duration and scope of services, sets the rate of payment for services and
administers its own program. States typically cover Medicaid beneficiaries for intermittent home health services as well as continuous services for children
and young adults with complicated medical conditions and cover home and community-based services for seniors and people with disabilities.

Many states are moving the administration of their Medicaid personal care programs to managed care organizations. This transition is due to an

overall desire to better manage the costs of the Medicaid long-term care programs. In addition, hospice and home health services are also reimbursed by
managed care organizations in many states. Reimbursement from the managed care organizations for personal care services is generally on an hourly, fee-
for-service basis with rates consistent with or as a percentage of the individual state funded rates.

Currently, personal care services and other HCBS are largely reimbursed on a fee-for-service basis. States receive permission from CMS to provide

personal care services under waivers of traditional Medicaid requirements. In an effort to control escalating Medicaid costs, states are increasingly
requiring Medicaid beneficiaries to enroll in managed care plans for better coordination of HCBS and health care services. Medicaid beneficiaries in
Illinois are a part of the Health Choice Illinois statewide managed care program, which is serviced by various managed care organizations. The Illinois
Department of Healthcare and Family Services has entered into managed care contracts that will expand managed care through the Health Choice Illinois
program to reach approximately 80% of Medicaid enrollees. Effective July 1, 2019, the Health Choice Illinois program began coverage for home health
and personal care services for certain dual-eligible beneficiaries with HCBS waivers after previously delaying such coverage and enrollment.

Veterans Health Administration

The Veterans Health Administration operates the nation’s largest integrated healthcare system, with more than 1,200 healthcare facilities, and
provides healthcare benefits, including personal care, hospice and home health services, to eligible military veterans. The Veterans Health Administration
provides funding to regional and local offices and facilities that support the in-home care needs of eligible aged and disabled veterans. Services are funded
by local Veterans Medical Centers and the aid and attendance pension, which reimburses veterans for their otherwise unreimbursed health and long-term
care expenses. We currently have relationships and agreements with the Veterans Health Administration to provide personal care services in several states,
principally in California, New Mexico and Illinois.

Other

Other sources of funding are available to support personal care, hospice and home health services in different states and localities. In addition, many

states appropriate general funds or special use funds through targeted taxes or lotteries to finance personal care services for senior citizens and individuals
with disabilities. Depending on the state, these funds may be used to supplement existing Medicaid programs or for distinct programs that serve non-
Medicaid eligible consumers.

COVID-19 Relief

On January 31, 2020, the Secretary of the U.S. Department of Health and Human Services (“HHS”) declared a national public health emergency due
to a novel coronavirus. In March 2020, the World Health Organization declared the outbreak of COVID-19, the disease caused by this novel coronavirus, a
pandemic. This disease continues to spread throughout the United States and other parts of the world.

As a result of the COVID-19 pandemic, federal and state governments have passed legislation, promulgated regulations, and taken other
administrative actions intended to assist healthcare providers in providing care to COVID-19 patients and other patients during the public health
emergency. These temporary measures include relief from Medicare conditions of participation requirements for healthcare providers, relaxation of
licensure requirements for healthcare professionals, relaxation of privacy restrictions for telehealth remote communications, promoting use of telehealth by
expanding the scope of services for which Medicare reimbursement is available, and limited waivers of fraud and abuse laws for activities related to
COVID-19 during the emergency period. The current federal public health emergency declaration expires April 21, 2021, but HHS has indicated it will
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HHS Secretary may renew the declaration for successive 90-day periods for as long as the emergency continues to exist and may terminate the declaration
whenever he determines that the emergency no longer exists.

One of the primary sources of relief for healthcare providers is the CARES Act, which was expanded by the PPPHCE Act, and the CAA. In total,

the CARES Act, the PPPHCE Act and the CAA include $178 billion in funding to be distributed through the Public Health and Social Services Emergency
Fund (the “Provider Relief Fund”) to eligible providers, including public entities and Medicare- and/or Medicaid-enrolled providers. Provider Relief Fund
payments are intended to compensate healthcare providers for lost revenues and health care related expenses incurred in response to the COVID-19
pandemic and are not required to be repaid, provided that recipients attest to and comply with certain terms and conditions, including limitations on balance
billing and not using funds received from the Provider Relief Fund to reimburse expenses or losses that other sources are obligated to reimburse.

In April 2020, the Company received grants in an aggregate principal amount of $6.9 million, for which it did not apply, from the Provider Relief
Fund as part of the automatic general distributions by HHS. The Company returned these funds in June 2020. In November 2020, the Company received
grants in an aggregate principal amount of $13.7 million from the Provider Relief Fund, for which we applied. The Company utilized $1.4 million of these
funds for healthcare related expenses attributable to COVID-19 that were unreimbursed by other sources in the period ended December 31, 2020 and, in
accordance with the current guidance issued by HHS, expects to utilize additional funds through June 30, 2021, at which point any unused funds will be
returned. We are required to properly and fully document the use of such funds in reports to HHS. The Company’s ability to utilize and retain some or all of
such funds will depend on the magnitude, timing and nature of the impact of the COVID-19 pandemic, as well as the terms and conditions of the funds
received. In April 2020, Queen City Hospice received grants in an aggregate principal amount of approximately $2.5 million, for which it did not apply,
from the Provider Relief Fund as part of the automatic general distributions by HHS. Queen City Hospice utilized approximately $0.6 million of the funds
for healthcare related expenses attributable to COVID-19 that were unreimbursed by other sources. Queen City Hospice intends to repay $1.9 million,
which represents the remainder of the grants received but not utilized, in 2021. Commercial organizations that receive annual total awards of $750,000 or
more in federal funding, including payments received through the Provider Relief Fund, are subject to federal audit requirements.

In addition, the CARES Act expands the Medicare Accelerated and Advance Payment Program to increase cash flow to providers impacted by the

COVID-19 pandemic. Hospice and home health providers were able to request an advance or accelerated payment of up to 100% of the Medicare payment
amount for a three-month period (not including Medicare Advantage payments). The Medicare Accelerated and Advance Payment Program payments are a
loan that providers must pay back. Recoupment of these payments was due to begin in August, but CMS has delayed the recoupment process for these
payments, based on amended repayment terms imposed by the CAA, until one year after payment was issued. In April 2020, Queen City Hospice received
an amount equal to $10.8 million pursuant to the Medicare Accelerated and Advance Payment Program. Queen City Hospice did not repay the funds prior
to the completion of our acquisition of Queen City Hospice, however, Queen City Hospice intends to repay such funds in March 2021, prior to any CMS
recoupment and before any interest accrues.

The CARES Act and related legislation also include other provisions offering financial relief, for example temporarily lifting the Medicare
sequester, which would have otherwise reduced payments to Medicare providers by 2%, from May 1, 2020, through March 31, 2021 (but also extending
sequestration through 2030). The Medicare sequester relief resulted in an increase of $0.2 million to home health net service revenues and $1.3 million to
hospice net service revenues for the year ended December 31, 2020. Additional financial relief under the CARES Act includes a temporary 6.2% increase
in the federal share of Medicaid spending (also known as Federal Medical Assistance Percentages or FMAP) intended to broadly support the solvency of
state Medicaid programs.

The CARES Act also provides for certain federal income and other tax changes, including the deferral of the employer portion of Social Security

payroll taxes. The Company received a cash benefit of approximately $7.1 million related to the deferral of employer payroll taxes for 2020 under the
CARES Act, for the period April 2, 2020 through June 30, 2020. Effective July 1, 2020, the Company began paying its deferred portion of employer Social
Security payroll taxes and expects to repay the $7.1 million in 2021.

As the COVID-19 pandemic has progressed, the federal government is considering additional stimulus measures, federal agencies continue to issue

related regulations and guidance, and the public health emergency continues to evolve. We continue to assess the potential impact of COVID-19 and
government responses to the pandemic, including the enactment and implementation of the CARES Act, the PPPHCE Act, the CAA and other stimulus
legislation, on our business, results of operations, financial condition and cash flows.

Commercial Insurance

Most long-term care insurance policies contain benefits for in-home services. Policies are generally subject to dollar limitations on the amount of

daily, weekly or monthly coverage provided.

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Private Pay

Our private pay services are provided on an hourly or type of services basis. Our rates are established to achieve a pre-determined gross margin, and

are competitive with those of other local providers. We bill our private pay consumers for services rendered weekly, bi-monthly or monthly. Other private
payors include workers’ compensation programs/insurance, preferred provider organizations and employers.

Insurance Programs and Costs

We maintain workers’ compensation, general and professional liability, cyber, automobile, directors’ and officers’ liability, fiduciary liability and
excess liability insurance. We offer various health insurance plans to eligible full-time and part-time employees. We believe our insurance coverage and
self-insurance reserves are adequate for our current operations. However, we cannot be certain that any potential losses or asserted claims will not exceed
such insurance coverage and self-insurance reserves.

Human Capital

We value our employees and believe they are the reason for our success. We believe that to be a great home care company, we must have great

employees. We believe our staff is a group of engaged, energized and compassionate employees whose work allows our consumers and patients the
freedom to stay in their homes.

Our caregivers, excluding agency staff, provide substantially all of our services and comprise approximately 95.6% of our total workforce. They

undergo a criminal background check and are provided with pre-service training and orientation and an evaluation of their skills. In many cases, caregivers
are also required to attend ongoing in-service education. In certain states, our caregivers are required to complete certified training programs and maintain a
state certification. Approximately 47.3% of our total employees are represented by labor unions. We maintain strong working relationships with these labor
unions. We have numerous collective bargaining agreements with the Service Employees International Union (“SEIU”), which are renegotiated from time
to time.

The following is a breakdown of our part- and full-time employees, including the employees in our national support center, as of December 31,

2020:

Caregivers and agency staff
National support centers

We strive to provide the following, among other things.

Employee Safety in Light of COVID-19

Full-time

Part-time

Total

5,632   
395   
6,027   

29,101   
11   
29,112   

34,733 
406 
35,139

Senior management meets frequently to discuss the latest events surrounding COVID-19 and remains vigilant as to the safety of our consumers,

patients, caregivers and employees. We have utilized our best commercial efforts to comply with health and safety standards, regulations and guidance
provided by regulatory organizations such as the Occupational Safety and Health Administration, the United States Department of Labor and others that
focus on the safety of employees. Addus has implemented several steps focused on employee safety and in accordance with CDC guidelines, including but
not limited to the following;

•

•

•

•

•

Issued guidance for clinical and field staff with respect to exposure to COVID-19 and return to service;

Providing PPE to caregivers on a regular basis;

Established various communication methods in order to communicate up-to-date real-time information relative to COVID-19, including on the
Addus Intranet and a texting method to provide caregivers direct information;

Completed branch and corporate office retro fitting where needed to maintain proper social distancing, implemented prescreen questionnaires and
temperature checks; and

Prepared to provide safe passage letters to caregivers in the case of lockdowns, to prove essential worker status.

Recruiting and Development

Employee recruiting and retention remains a top priority each year for Addus, as we are committed to hiring and retaining excellent employees. We

believe that a strong workplace culture focused on employee engagement enables ongoing learning and promotes the development of individual career
growth, necessary to successfully retain and develop diverse talent. Addus recognizes

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the importance of employee engagement and we have implemented programs focused on new hire experiences and integration, ongoing learning
opportunities though the Addus Learning Academy and Addus Institute of Skilled Care Education (“AISCE”), and mentoring through leadership training.
The Addus Learning Academy allows employees to access training and resources necessary to build the skills specifically related to their respective
positions at Addus. AISCE provides continuing education courses to support licensing and re-certification for our clinical employees.

Communication and Recognition

We remain focused on the wellness of our employees, through programs, communications and services. We have developed two

primary communication tools to distribute information to our branches and administrative employees, the SC Connect and Addus Ink newsletters. Addus
Ink is a quarterly newsletter that features local branch content from around the country that is focused on fulfilling our Addus Mission and Values. SC
Connect is a biweekly newsletter that features important Company updates, information and resources. We have also implemented the Addus Elite
Program, which has three levels of recognition; peer to peer, quarterly recognition and Addus Elite Hall of Fame, designed to celebrate the amazing work
our employees do on a daily basis. We believe it is important to acknowledge our colleagues, managers, and direct reports who are living our Addus
Mission and Values every day.

Technology

We currently utilize multiple applications to support our various lines of business and locations for patient accounting. Each application supports its

respective line of business and locations with administrative, office, clinical and operating information system needs, including assisting with the
compliance of our operating systems with the Health Insurance Portability and Accountability Act of 1996, or HIPAA, requirements. Each assists our staff
in gathering information to improve the quality of consumer care, optimize financial performance, promote regulatory compliance and enhance staff
efficiency. Each application is hosted by the vendor in a secure data center, which provides multiple redundancies for storage, power, bandwidth and
security.

In order to comply with current and future state and federal regulations around EVV use, we utilize several different vendors. In states with an
“open” model, we are able to choose our vendor and have standardized CellTrak as our preferred EVV vendor. In states mandating the EVV vendor, a
“closed” system, we utilize whichever vendor the state has mandated. In both cases, we have built interfaces between the EVV vendor and the patient
accounting system utilized in the respective branch location. Our caregivers use a mix of Interactive Voice Response (“IVR”) and mobile applications for
EVV. Through these technologies, caregivers are able to report changes in health conditions to a manager for triage and evaluation. In addition, we use
these technologies to record basic information about each visit, record start and end times for a scheduled shift, track mileage reimbursement, send text
messages to the caregivers and communicate basic payroll information.

We license the Qlik Business Intelligence (“Qlik”) platform to provide historical, current, and forward-looking operational performance analysis. We

currently have our personal care business integrated into Qlik to provide a comprehensive view of the business regardless of the application used. Qlik
provides high-level historical and current analytical views to measure performance against budget and deliver insight into the various factors driving our
execution against our financial, operational, and compliance goals. This analysis is available in summary and detailed views to accommodate user needs
from senior management down to operators in the field.

We utilize the ADPVantage Suite as our base human resources and payroll processing system and use their services and products to manage our

leave of absence processes, benefits, 401(k) and flexible spending account administration, garnishment services, payroll tax filings, ACA compliance and
filings, and time and attendance. For financial management, we utilize Oracle’s Planning Budgeting Cloud Service as our solution for budgeting,
forecasting, and financial reporting and Oracle Fusion for the general ledger, accounts payable and fixed assets.

Government Regulation

Overview

Our business is subject to extensive federal, state and local regulation. Changes in the laws and regulations, including as a result of governmental

responses to the COVID-19 pandemic, or new interpretations of existing laws and regulations may have a material impact on the definition of permissible
activities, the relative cost of doing business, and the methods and amounts of payment for care by both governmental and other payors. In addition,
differences among state laws may impede our ability to expand into certain markets. If we fail to comply with applicable laws and regulations, we could
suffer administrative civil or criminal penalties, including the loss of our licenses to operate and our ability to participate in federal or state programs. In
addition, the healthcare industry has experienced, and is expected to continue to experience, extensive and dynamic change. It is difficult to predict the
effect of these changes on budgetary allocations for our services. See also “Management’s Discussion and Analysis of Financial Condition and Results of
Operations—Overview.”

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Medicare and Medicaid Participation

To participate in and qualify for reimbursement under Medicare, our home health agencies and hospices must comply with extensive conditions of

participation. Likewise, to participate in Medicaid programs, our personal care services, home health agencies and hospices are subject to various
requirements imposed by federal and state authorities. If we were to violate the applicable federal and state regulations governing Medicare or Medicaid
participation, we could be excluded from participation in federal and state healthcare programs and be subject to substantial administrative, civil and
criminal penalties.

Health Reform

The U.S. Congress and certain state legislatures have passed many laws and regulations in recent years intended to effect major change within the
national healthcare system, the most prominent of which is the Patient Protection and Affordable Care Act, as amended by the Health Care and Education
Reconciliation Act of 2010 (collectively, “ACA”). As currently structured, the ACA affects how healthcare services are delivered and reimbursed through
the expansion of public and private health insurance coverage, reduction of growth in Medicare and Medicaid program spending, and the establishment and
expansion of programs that tie reimbursement to quality and integration. However, the future of the ACA is unclear. The law has been subject to legislative
and regulatory changes and court challenges, and although the current presidential administration has indicated its intent to protect the ACA, it is possible
that there may be continued changes to the ACA, its implementation or interpretation.

Effective January 1, 2019, Congress eliminated the penalty associated with the individual mandate to maintain health insurance. As a result of this

change, a federal judge in Texas ruled in December 2018 that the individual mandate was unconstitutional and determined the rest of the ACA was
therefore invalid. In December 2019, the Fifth Circuit Court of Appeals upheld this decision with respect to the individual mandate, but remanded the case
for further consideration of how this decision affects the rest of the law. On November 10, 2020, the Supreme Court of the United States heard oral
arguments regarding the case. The law remains in place pending the appeals process. The elimination of the individual mandate penalty and other changes
may impact the number of individuals that elect to obtain public or private health insurance or the scope of such coverage, if purchased.

The ACA, as enacted, requires states to expand Medicaid coverage to all individuals under age 65 with incomes effectively at or below 138% of the

federal poverty level. However, states may opt out of the expansion without losing existing federal Medicaid funding. Some of the states use or have
applied to use Medicaid waivers granted by CMS to implement expansion provisions, impose different eligibility or enrollment restrictions, or otherwise
implement programs that vary from federal standards. CMS administrators have indicated that they intend to increase state flexibility in the administration
of Medicaid programs, and states continue to explore payment and delivery reform initiatives, including beneficiary work requirements, and quality of care
incentives. Enrollment in managed Medicaid plans has also increased in recent years, as state governments seek to control the cost of Medicaid programs.
Managed Medicaid programs enable states to contract with one or more entities for patient enrollment, care management and claims adjudication. The
states usually do not relinquish program responsibilities for financing, eligibility criteria and core benefit plan design.

The Center for Medicare and Medicaid Innovation, or CMMI, tests innovative payment and service delivery systems to reduce program

expenditures while maintaining or enhancing quality. For example, the CMMI has supported testing of new models of care for “dual eligibles,” funding of
home health providers that offer chronic care management services, and establishment of pilot programs that bundle acute care hospital services with
physician services and post-acute care services, which may include home health services for certain patients. The Improving Medicare Post-Acute Care
Transformation Act of 2014 (“IMPACT Act”) requires HHS, in conjunction with the Medicare Payment Advisory Commission, to propose a unified post-
acute care payment model by 2023. A unified post-acute care payment system would pay post-acute care providers, such as long-term care facilities, skilled
nursing facilities, and home health agencies, under a single framework according to a patient’s characteristics, rather than the post-acute care setting where
the patient receives treatment. These systems could have a material impact on our business. It is difficult to predict the nature and success of future
financial or delivery system reforms implemented by HHS, CMMI and other industry participants.

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Permits, Licensure and Certificate of Need

Our hospice, home health and personal care services are authorized and/or licensed under various state and county requirements, which cover a

variety of topics including standards regarding the provision of medical or care services, clinical records, personnel, infection control and care plans.
Additionally, health care professionals at our agencies are required to be individually licensed or certified under state law. Although our personal care
service caregivers are generally not subject to licensure requirements, certain states require them to complete pre- and post-employment training programs,
background checks, and, in certain instances, maintain state certification. We believe we are currently licensed appropriately as required by the laws of the
states in which we operate in all material respects, but additional licensing requirements may be imposed upon us in existing markets or markets that we
enter in the future.

Some states also require a provider to obtain a certificate of need or permit of approval (“CON”) before establishing, constructing, acquiring or

expanding certain health services, operations or facilities or making certain capital expenditures. In order to obtain a CON, a state health planning agency
must determine that a need exists for the project, with the intent to avoid unnecessary duplication of services.

Fraud and Abuse Laws

Anti-Kickback Laws: The federal Anti-Kickback Statute prohibits the offering, payment, solicitation or receipt of any remuneration to induce
referrals or orders for items or services covered by federal healthcare programs such as Medicare and Medicaid. Courts have interpreted this statute broadly
and held that there is a violation if just one purpose of the remuneration is to generate referrals. Knowledge of the law or intent to violate the law is not
required. Violations of the federal Anti-Kickback Statute may be punished by criminal fines, imprisonment, significant civil monetary penalties plus
damages of up to three times the total amount of remuneration involved and exclusion from participation in federal healthcare programs. In addition, the
submission of a claim for services or items generated in violation of the federal Anti-Kickback Statute may be subject to additional penalties under the
federal False Claims Act. Many states have similar laws proscribing kickbacks, some of which apply regardless of the source of payment for items or
services.

The Stark Law and other Prohibitions on Physician Self-Referral: The federal law commonly known as the “Stark Law” prohibits physicians from
referring to an entity that provides certain “designated health services” covered by the Medicare and Medicaid program, including home health services, if
they, or their family members, have a financial relationship with the entity receiving the referral, unless an exception applies. The Stark Law also prohibits
entities that provide designated health services reimbursable by Medicare or Medicaid from billing these programs for any items or services that result from
a prohibited referral and requires the entities to refund amounts received for items or services provided pursuant to a prohibited referral. Violations of the
Stark Law may result in denial of payment, civil monetary penalties and exclusion from federal healthcare programs. Failure to refund amounts received as
a result of a prohibited referral on a timely basis may constitute a false or fraudulent claim, which may result in additional penalties imposed under the
federal False Claims Act. The statute and regulations also provide for a penalty for a circumvention scheme. We attempt to structure our relationships,
including compensation agreements with physicians who serve as medical directors in our home health agencies, to meet an exception to the Stark Law, but
we cannot provide assurance that every relationship fully complies. Many states have also enacted statutes similar in scope and purpose to the Stark Law,
although these laws may apply to all payors or a greater range of services.

The False Claims Act: Numerous state and federal laws govern the submission of claims for reimbursement and prohibit false claims or statements.
For example, the federal False Claims Act prohibits any person, company or corporation from knowingly presenting, or causing to be presented, claims for
payment to the federal government that are false or fraudulent, or which contain false or misleading information. “Knowingly” is defined broadly, and
includes submission of a claim with reckless disregard to its truth or falsity. The federal False Claims Act can be used to prosecute fraud involving issues
such as coding errors and billing for services not provided. Violations of other statutes, such as the federal Anti-Kickback Statute, can also serve as a basis
for liability under the federal False Claims Act. Among other potential bases for liability is the knowing and improper failure to report and return
overpayments received from Medicare or Medicaid in a timely manner following identification of the overpayment. An overpayment is deemed to be
“identified” when a person has, or should have through reasonable diligence, determined that an overpayment was received and quantified the
overpayment.

Every entity that receives at least $5.0 million in Medicaid payments annually must have written policies regarding certain federal and state laws for
all employees, contractors and agents. These policies must provide detailed information about false claims, false statements and whistleblower protections.

A provider determined to be liable under the False Claims Act may be required to pay three times the amount of actual damages sustained by the

federal government, in addition to mandatory civil monetary penalties that may amount to over $20,000 for each false or fraudulent claim. These penalties
will be updated annually based on changes to the consumer price index. Private parties may initiate whistleblower lawsuits alleging the defrauding of the
federal government by a provider and may receive a share of any

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settlement or judgment. When a private party brings an action under the federal False Claims Act, the defendant generally is not made aware of the lawsuit
under the federal government commences its own investigation or determines whether it will intervene.

Many states have similar false claims statutes that impose additional liability for the types of acts prohibited by the False Claims Act.

Other Fraud and Abuse Provisions: Criminal and civil penalties may be imposed under various other federal and state statutes that prohibit various

forms of fraud and abuse, such as anti-kickback laws, prohibitions on self-referral, fee-splitting restrictions, insurance fraud laws, and false claims acts,
which may extend to services reimbursable by any payer, including private insurers. For example, criminal penalties may be imposed upon any person or
entity that knowingly and willfully defrauds a health care benefit plan, willfully obstructing a criminal investigation of a healthcare offense or makes a
materially false statement in connection with delivery of or payment for health care services by a health care benefit plan. Further, the federal Civil
Monetary Penalties Law (“CMPL”) imposes substantial penalties for offering remuneration or other inducements to influence federal healthcare
beneficiaries’ decisions to seek specific governmentally reimbursable items or services or to choose particular providers. It also imposes penalties for
contracting with an individual or entity known to be excluded from a federal healthcare program. The CMPL requires a lower burden of proof than some
other fraud and abuse laws, including the federal Anti-Kickback Statute. Civil monetary penalties are updated annually based on changes to the consumer
price index. In addition to the financial penalties, federal enforcement officials are able to exclude from Medicare or Medicaid any individuals or entities
convicted of Medicare or Medicaid fraud or other offenses related to the delivery of items or services under those programs. Persons who have been
excluded from the Medicare or Medicaid program may not retain ownership in a participating entity. Participating entities that permit continued ownership
by excluded individuals, that contract with excluded individuals, and the excluded individuals themselves, may be penalized.

Payment Integrity

We are subject to routine and periodic surveys and audits by various governmental agencies and other payors. From time to time, we receive and

respond to survey reports containing statements of deficiencies. Periodic and random audits conducted or directed by these agencies could result in a delay
in receipt or an adjustment to the amount of reimbursements due or received under federal or state programs.

Under the Recovery Audit Contractor (“RAC”) program, CMS contracts with third parties to identify improper Medicare and Medicaid payments.

By statute, states are required to enter into contracts with RACs to audit payments to Medicaid providers, although states are allowed to request waivers of
aspects of this requirement. Further, under the Medicaid Integrity Program, CMS employs private contractors to perform post-payment audits of Medicaid
claims and identify overpayments. CMS has transitioned several functions previously performed through other integrity programs (for example, Medicare
Zone Program Integrity Contractors or ZPICs) to a consolidated model by engaging Unified Program Integrity Contractors (“UPICs”) to perform integrity
activities such as investigation and audits of claims billed by Medicare providers, including home health and hospice providers.

From time to time, various federal and state agencies, such as HHS, issue pronouncements that identify practices that may be subject to heightened

scrutiny, as well as practices that may violate fraud and abuse laws. For example, the Office of the Inspector General issued an Investigative Advisory in
2012 that identified a number of program integrity vulnerabilities in the delivery of personal care services and recommending corrective actions by CMS.
In December 2016, CMS issued a bulletin highlighting safeguards that state Medicaid agencies can put in place around personal care services. It has also
issued guidance to personal care services agencies and attendants on avoiding improper payments. We believe, but cannot assure you, that our operations
comply with the principles expressed by HHS in these reports, advisories and guidance.

HIPAA, Other Privacy and Security and Data Exchange Requirements

The HIPAA Administrative Simplification provisions and implementing regulations require the use of uniform electronic data transmission
standards and code sets for certain healthcare claims and reimbursement payment transactions submitted or received electronically. These provisions are
intended to encourage electronic commerce in the U.S. healthcare industry.

HIPAA, as amended by the Health Information Technology for Economic and Clinical Health Act (“HITECH”), and its implementing regulations

extensively regulate the use, disclosure, confidentiality, availability and integrity of individually identifiable health information, known as “protected health
information,” and provide for a number of individual rights with respect to such information. These requirements apply to most healthcare providers, which
are known as “covered entities,” including our Company. Vendors, known as “business associates,” that handle protected health information, on behalf of
covered entities must also comply with most HIPAA requirements. A covered entity may be subject to penalties as a result of a business associate violating
HIPAA, if the business associate is found to be an agent of the covered entity.

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Covered entities must, among other things, maintain privacy and security policies, train workforce members, maintain physical, administrative, and

technical safeguards, enter into confidentiality agreements with business associates, and permit individuals to access and amend their protected health
information. In addition, covered entities must report breaches of unsecured (unencrypted) protected health information to affected individuals without
unreasonable delay, but not to exceed 60 calendar days from the discovery date of the breach. Notification must also be made to HHS and, in certain cases
involving large breaches, to the media.

HIPAA violations may result in criminal penalties and significant civil penalties. Our Company is also subject to other applicable federal or state

laws that are more restrictive than HIPAA, which could result in additional penalties. For example, the Federal Trade Commission uses its consumer
protection authority to initiate enforcement actions against entities whose inadequate data security programs may expose consumers to fraud, identity theft
and privacy intrusions. Various state laws and regulations require entities that maintain individually identifiable information (even if not health-related) to
report data breaches to affected individuals and, in some cases, state regulators.

Health care providers and industry participants are also subject to a growing number of requirements intended to promote the interoperability and

exchange of patient health information. For example, beginning April 5, 2021, health care providers and certain other entities will be subject to information
blocking restrictions pursuant to the 21st Century Cures Act that prohibit practices that are likely to interfere with the access, exchange or use of electronic
health information, except as required by law or specified by HHS as a reasonable and necessary activity. Violations may result in penalties or other
disincentives.

Although we believe that we are in material compliance with the HIPAA regulations and other federal and state laws and regulations related to

privacy and security, inadvertent violations may occur in the course of our business. For this and other reasons, we expect compliance with HIPAA, other
privacy and security standards, and other laws and regulations impacting the exchange of health information to continue to impose significant costs on our
business lines.

Environmental, Health and Safety Laws

We are subject to federal, state and local regulations governing the storage, transport, use and disposal of hazardous materials and waste products. In
the event of an accident involving such hazardous materials, we could be held liable for any damages that result, and any liability could exceed the limits or
fall outside the coverage of our insurance. We may not be able to maintain insurance on acceptable terms, or at all.

Access to Public Filings

Through our website, www.addus.com, we make available, free of charge, our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q,

Current Reports on Form 8-K and all amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of
1934, as amended (the “Exchange Act”) as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC. In
addition to our website, the SEC maintains an internet site that contains our reports, proxy and information statements, and other information that we file
electronically with the SEC at www.sec.gov. The references to our website address in this Form 10-K do not constitute incorporation by reference of the
information contained on the website and should not be considered part of this document.

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ITEM 1A. RISK FACTORS

Any of the risks described below, and the risks described elsewhere in this Form 10-K, could have a material adverse effect on our business and

consolidated financial condition, results of operations and cash flows, cause the trading price of our common stock to decline and cause the actual
outcome of matters to differ materially from our current expectations as reflected in forward-looking statements made in this Form 10-K. The risk factors
described below and elsewhere in this Form 10-K are not the only risks we face. Our business and consolidated financial condition, results of operations
and cash flows may also be materially adversely affected by factors that are not currently known to us, by factors that we currently consider immaterial or
by factors that are not specific to us, such as general economic conditions.

You should refer to the explanation of the qualifications and limitations on forward-looking statements under “Special Caution Concerning

Forward-Looking Statements.” All forward-looking statements made by us are qualified by the risk factors described below.

Risks Related to the COVID-19 Pandemic and External Factors

The COVID-19 pandemic could negatively affect our operations, business and financial condition, and our liquidity could also be negatively
impacted, particularly if the U.S. economy remains unstable for a significant amount of time.

On January 31, 2020, the Secretary of HHS declared a national public health emergency due to a novel coronavirus. In March 2020, the World

Health Organization declared the outbreak of COVID-19, the disease caused by this novel coronavirus, a pandemic. The disease continues to spread
throughout the United States and other parts of the world. The spread of COVID-19 has caused many states and cities to declare states of emergency or
disaster proclamations, including the state of Texas and the city of Frisco, where we are headquartered. State and local governments, together with public
health officials, have recommended and mandated precautions to mitigate the spread of the virus, including the closure of public facilities and parks,
schools, restaurants, many businesses and other locations of public assembly. As a result, COVID-19 continues to affect the overall economic conditions in
the United States. Although many of the restrictions have eased across the country, some areas are re-imposing closures and other restrictions, as a result of
increasing rates of COVID-19 infection. There are no reliable estimates of how long the pandemic will last, how many people are likely to be affected by it
or the duration or types of restrictions that will be imposed or re-imposed. For these and other reasons, we are unable to predict the long-term impact of the
pandemic on our business at this time.

Relevant authorities have universally designated our services as “essential,” exempting our services and providers from many of the restrictions of

the orders described above. However, our home health and hospice providers have experienced difficulty in accessing facility-based patients because of
concerns about the spread of COVID-19, and we expect that this difficulty will continue. As front-line providers of healthcare services and personal care
services, our employees that contract COVID-19 could be unable to continue to perform their duties, and we could face litigation if our employees or
customers contract COVID-19 while our employees perform their duties. In addition, we have incurred and will continue to incur additional costs related to
protecting the health and well-being, and meeting the needs, of our patients, employees, and contractors as we implement operational changes in response
to the pandemic. Staffing, equipment, pharmaceutical and medical supplies shortages may impact our ability to schedule and treat patients. While the
COVID-19 pandemic has not had a material effect on our business, financial condition and results of operations, the extent of future impact will depend on
future developments that cannot be accurately predicted at this time, including the severity and transmission rate of COVID-19, the extent and effectiveness
of containment actions taken, the rollout and availability of effective medical treatments and vaccines, and the impact of any mutations of the virus.

If general economic conditions deteriorate or remain uncertain for an extended period of time, our liquidity and ability to repay our outstanding debt

may be harmed. Furthermore, the COVID-19 pandemic has previously caused disruption in the financial markets and the businesses of financial
institutions and may do so again, potentially causing a slowdown in the decision-making of these institutions. This may affect the timing on which we may
obtain any additional funding and there can be no assurance that we will be able to raise additional funds on terms acceptable to us, if at all. Additionally,
the economic slowdown caused by the COVID-19 pandemic poses significant risks to states’ budgets for the 2021 fiscal year, which began July 1 in most
states. Depending on the severity and length of a downturn, sales tax collections and income tax withholdings could continue to be depressed in fiscal 2021
and, potentially, future fiscal years. States could face significant fiscal challenges and may have no choice but to revise their revenue forecasts and adjust
their budgets for fiscal 2021 and, potentially, future fiscal years, accordingly. For example, in New York, which started its fiscal year April 1, the state
comptroller recently estimated that the state would collect at least $10 billion less than originally forecasted, the first year-to-year cut since 2011. The
current New York fiscal plan authorizes the state of New York to issue up to $8 billion in short-term bonds to provide funds in case of reduced revenues
during the fiscal year. The state issued $1.1 billion of bonds on October 28, 2020. The New York fiscal plan also allows two state authorities to provide the
state with a $3 billion line of credit in the new fiscal year. Congress could provide additional relief with additional stimulus and relief legislation, including
extension of unemployment benefits and relief for states. We cannot determine the impact that COVID-19 may have on states budgets for 2021 or beyond,
however, such impacts could have a material adverse effect on our financial condition, results of operations and cash flows.

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The foregoing and other continued disruptions to our business as a result of the COVID-19 pandemic could result in an adverse effect on our
business, result of operations, financial condition, liquidity, cash flows and our ability to service our indebtedness. Furthermore, the COVID-19 pandemic
could heighten the risks in certain of the other risk factors described in this Annual Report on Form 10-K.

There can be no assurance as to the total amount of financial assistance we may receive from future stimulus legislation, if any, or that we will be
able to benefit from provisions intended to increase access to resources and ease regulatory burdens for healthcare providers or that additional
stimulus legislation will be enacted.

In response to the COVID-19 pandemic, the CARES Act, the PPPHCE Act and the CAA authorize a total of $178 billion in funding to be

distributed to health care providers through the Provider Relief Fund. These funds are intended to reimburse eligible providers, including public entities and
Medicare and/or Medicaid-enrolled providers and suppliers, for healthcare-related expenses or lost revenues attributable to COVID-19. The Company has
acquired and may in the future acquire companies that have received funds from the Provider Relief Fund. HHS has not yet allocated or distributed all
funds from the Provider Relief Fund, so the potential future impact to the Company is unclear. The Company has also received amounts from the Provider
Relief Fund and utilized a portion of those funds to offset increased healthcare related expenses attributable to COVID-19 that were unreimbursed by other
sources, but our ability to utilize and retain some or all of these remaining funds will depend on the magnitude, timing and nature of the impact of the
COVID-19 pandemic and that the terms and conditions related to the funds received will not change or be interpreted in ways that impact our ability to
comply with such terms and conditions in the future. We continue to evaluate the terms and conditions and the financial impact of funds received under the
CARES Act, the Provider Relief Fund and other government relief programs. We expect that recipients of these funds will be subject to significant scrutiny
by the federal government, and note that recipients of Provider Relief Fund payments are subject to audit requirements. We have structured and will
continue to structure our use of these funds in accordance with the terms and conditions, but federal regulators may disagree with our interpretation of these
terms and conditions and require that we repay some or all amounts received at our facilities and pay or impose other penalties.

The CARES Act also makes other forms of financial assistance available to healthcare providers, including through Medicare and Medicaid
payment adjustments and an expansion of the Medicare Accelerated and Advance Payment Program, which makes available advance payments of
Medicare funds in order to increase cash flow to providers. Hospice and home health providers were able to request an advance or accelerated payment of
up to 100% of the Medicare payment amount for a three-month period (not including Medicare Advantage payments). In addition to financial assistance,
the CARES Act and related legislation include provisions intended to increase access to medical supplies and equipment and ease legal and regulatory
burdens on healthcare providers, as well as certain federal income and other tax changes, including the deferral of the employer portion of Social Security
payroll taxes.

Many of these measures, such as flexibilities related to the provision of telehealth services, are effective only for the duration of the public health

emergency. The current public health emergency determination expires April 21, 2021, but HHS has indicated it will likely extend through 2021. The HHS
Secretary may choose to renew the declaration for successive 90-day periods for as long as the emergency continues to exist and may terminate the
declaration whenever he determines that the public health emergency no longer exists. It is unclear for how long the public health emergency declaration
will be extended. The CARES Act also includes numerous income tax provisions including changes to the net operating loss rules and business interest
expense deduction rules.

Due to the enactment of the CARES Act, the PPPHCE Act, the CAA and other stimulus legislation, there is still a high degree of uncertainty
surrounding their implementation, and the COVID-19 pandemic continues to evolve. The federal government is considering additional stimulus efforts, but
we are unable to predict whether additional stimulus measures will be enacted or their impact. There can be no assurance as to the total amount of financial
and other types of assistance we will receive under existing or future legislation, if any, and it is difficult to predict the impact of such legislation on our
operations or how it will affect operations of our competitors. Further, there can be no assurance that the terms of the Provider Relief Fund or other
programs will not change in ways that affect funding we may receive or our eligibility to participate. We continue to assess the potential impact of COVID-
19 and government responses to the pandemic, including the enactment and implementation of the CARES Act, the PPPHCE Act, the CAA and other
stimulus legislation, on our business, financial condition, results of operations and cash flows.

We may be more vulnerable to the effects of a public health emergency than other businesses due to the nature of our consumers and the physical
proximity required by our operations.

The majority of our consumers and patients are older individuals, many of whom may be more vulnerable than the general public during a pandemic

or in a public health emergency due to complex medical conditions or other socioeconomic factors. Our employees are also at greater risk of contracting
contagious diseases due to their increased exposure to vulnerable consumers. Our employees could also have difficulty attending to our consumers if a
program of social distancing or quarantine is instituted in response to a public health emergency. In addition, the Company may expand existing internal
policies in a manner that may have a similar effect. If another pandemic were to occur, or the existing COVID-19 pandemic does not abate or worsens, we
could suffer significant losses to our consumer population or a reduction in the availability of our employees and, at a high cost, be required to hire

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replacements for affected workers. Since December 2019, as noted above, the COVID-19 pandemic, a disease caused by a novel coronavirus, has resulted
in travel disruption and affected business operations across the world, among other significant effects. According to the Centers for Disease Control and
Prevention, older adults and people with certain underlying medical conditions are at a higher risk for serious illness from COVID-19. Although the impact
of COVID-19 on our results of operations has been minimal, the extent to which the COVID-19 pandemic may impact our results in the longer term is
uncertain. Accordingly, certain public health emergencies could have a material adverse effect on our financial condition and results of operations.

Risks Related to our Growth Strategy

Our growth strategy depends on our ability to manage growing and effectively integrating operations and we may not be successful in managing
this growth.

Our business plan calls for significant growth in business over the next several years through the expansion of our services in existing markets and

the establishment of a presence in new markets. This growth has placed and continues to place significant demands on our management team, systems,
internal controls and financial and professional resources. In addition, we will need to further develop our financial controls and reporting systems to
accommodate our growth. This could require us to incur expenses for hiring additional qualified personnel, retaining professionals to assist in developing
the appropriate control systems and expanding our information technology infrastructure. Our inability to effectively manage growth could have a material
adverse effect on our financial results.

Previously completed or future acquisitions, or growth initiatives, may be unsuccessful and could expose us to unforeseen liabilities.

Our growth strategy includes geographical expansion into new markets and the addition of new services in existing markets through the acquisition

of local service providers. These acquisitions involve significant risks and uncertainties, including difficulties assimilating acquired personnel and other
corporate cultures into our business, the potential loss of key employees or consumers of acquired providers, regulatory risks, the assumption of liabilities,
exposure to unforeseen liabilities of acquired providers, and the diversion of the management team’s attention. In the past, we have made acquisitions that
have not performed as expected or that we have been unable to successfully integrate with our existing operations. In addition, our due diligence review of
acquired businesses may not successfully identify all potential issues. Further, following completion of an acquisition, we may not be able to maintain the
growth rate, levels of revenue, earnings or operating efficiency that we and the acquired business have achieved or might achieve separately. While we
continue to seek out and pursue acquisition opportunities, we are doing so with additional caution and diligence due to COVID-19 considerations. The
failure to effectively integrate future acquisitions could have a material adverse impact on our operations.

We have grown our business through de novo offices and we may in the future selectively open new offices in existing and new states. De novo

offices involve risks, including those relating to licensing, accreditation, and payor program enrollment, hiring new personnel, establishing relationships
with referral sources and delays or difficulty in installing our operating and information systems. We may not be successful in generating sufficient
business activity to sustain the operating costs of such de novo operations.

We may be unable to pursue acquisitions or expand into new geographic regions without obtaining additional capital or consent from our lenders.

At December 31, 2020 and 2019, we had cash balances of $145.1 million and $111.7 million, respectively. As of December 31, 2020 and 2019, we

had $196.6 million and $43.4 million outstanding debt on our credit facility, respectively. After giving effect to the amount drawn on our credit facility,
approximately $9.0 million and $10.0 million of outstanding letters of credit at December 31, 2020 and 2019 and borrowing limits based on an advanced
multiple of adjusted EBITDA, we had $112.6 million and $137.4 million available for borrowing under our credit facility as of December 31, 2020 and
2019, respectively. Since our credit facility provides for borrowings based on a multiple of an EBITDA ratio, any declines in our EBITDA would result in a
decrease in our available borrowings under our credit facility.

We cannot predict the timing, size and success of our acquisition efforts, our efforts to expand into new geographic regions or the associated capital

commitments. If we do not have sufficient cash resources or availability under our credit facility, our growth could be limited unless we obtain additional
equity or debt financing. In the future, we may elect to issue additional equity securities in conjunction with raising capital, completing an acquisition or
expanding into a new geographic region. For example, on September 9, 2019, we completed a public offering of an aggregate 2,300,000 shares of common
stock, par value $0.001 per share, including 300,000 shares of common stock sold pursuant to the exercise in full by the underwriters of their option to
purchase additional shares at a public offering price of $79.50 per share (the “Public Offering”). We used approximately $130.0 million from the net
proceeds of the Public Offering to fund the purchase price for our acquisition of Hospice Partners on October 1, 2019 and used the remaining net proceeds
of the offering for general corporate purposes and to fund, in part, 2020 acquisitions. Such issuances could be dilutive to existing shareholders. In addition,
our ability under our credit facility to consummate acquisitions is restricted if we exceed certain

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Total Net Leverage Ratio (as defined in the Credit Agreement, and subject to adjustments as provided therein) thresholds, without the consent of the
lenders; provided, however, in certain circumstances, in connection with a Material Acquisition (as defined in the Credit Agreement), we can elect to
increase our Total Net Leverage Ratio compliance covenant for the then current fiscal quarter and the three succeeding fiscal quarters. Further, our credit
facility requires, among other things, that we are in pro forma compliance with the financial covenants set forth therein and that no event of default exists
before and after giving effect to any proposed acquisition. Our ability to expand in a manner consistent with historic practices may be limited if we are
unable to obtain such consent from our lenders.

Business Risks

Timing differences in reimbursement may cause liquidity problems.

We fund operations primarily through the collection of accounts receivable, but there is a delay between the time that we provide services and the

time that we receive reimbursement or payment for these services. These delays may result from such factors as changes by payors to data submission
requirements, requests by fiscal intermediaries for additional data or documentation, other Medicare or Medicaid issues, or information system problems,
which may adversely impact our working capital. Working capital management, including prompt and diligent billing and collection, is an important factor
in our results of operations and liquidity. Our working capital management procedures may not successfully negate this risk. Delays in receiving
reimbursement or payments from Medicare, Medicaid and other payors may adversely impact our working capital. Further, many of the states in which we
operate are operating with budget deficits for their current fiscal year and the economic impact of the COVID-19 pandemic likely will increase state
deficits. These and other states may in the future delay reimbursement, which would adversely affect our liquidity. In addition, from time to time,
procedural issues require us to resubmit claims before payment is remitted, which contributes to our aged receivables. Additionally, unanticipated delays in
receiving reimbursement from state programs due to changes in their policies or billing or audit procedures may adversely impact our liquidity and working
capital. 

We are and have been subject to routine and periodic surveys, audits and investigations by various governmental agencies. In addition to surveys to

determine compliance with the conditions of participation, CMS has engaged a number of contractors (including Medicare Administrative Contractors
("MACs"), RACs and UPICs) to conduct audits to evaluate billing practices and identify overpayments. These audits can result in recoupments by
Medicare and other payors of amounts previously paid to us. In addition to audits by CMS contractors, individual states are implementing similar integrity
programs using Medicaid RACs. We are unable to predict what additional government regulations, if any, affecting our business may be enacted in the
future, how existing or future laws and regulations might be interpreted or whether we will be able to comply with such laws and regulations either in the
markets in which we presently conduct, or wish to commence, business. In June 2019, CMS began the Review Choice Demonstration for Home Health
Services in Illinois to identify and prevent fraud, reduce the number of Medicare appeals, and improve provider compliance with Medicare program
requirements. The demonstration expanded to Ohio in September 2019 and to Texas in March 2020. Home health agencies may initially select from the
following claims review and approval processes: pre-claim review, post-payment review, or a minimal post-payment review with a 25% payment reduction.
Home health agencies that maintain high compliance levels will be eligible for additional, less burdensome options. Beginning in March 2020, CMS
temporarily paused certain claims processing for the Review Choice Demonstration due to the COVID-19 pandemic, but the agency resumed its activities
under the demonstration in August 2020. CMS is in the process of expanding the Review Choice Demonstration to North Carolina and Florida, but is
phasing in participation due to the COVID-19 pandemic. We are currently unable to predict what impact, if any, this program may have on our result of
operations or financial position.

Our revenues are concentrated in a small number of states which makes us particularly sensitive to regulatory and economic changes in those
states.

Our revenues are particularly sensitive to regulatory and economic changes in states in which we generate a significant portion of our revenues

including Illinois, New York and New Mexico. Accordingly, any change in the current demographic, economic, competitive or regulatory conditions in
these states could have an adverse effect on our business, financial condition or results of operations. Changes to the Medicaid programs in these states
could also have a disproportionately adverse effect on our business, financial condition, results of operations or cash flows. Additionally, New York and
Illinois have been some of the most significantly impacted areas to date by the COVID-19 pandemic, which could also have a disproportionately adverse
effect on our business, financial condition, results of operations or cash flows.

Efforts to reduce the costs of the Illinois Department on Aging programs could adversely affect our service revenues and profitability.

For the years ended December 31, 2020 and 2019, we derived approximately 23.0% and 25.3%, respectively, of our revenue from the Illinois

Department on Aging programs. In the past, state government officials have attempted to reduce government spending by proposing changes aimed at
reducing expenditures by this department. The current governor, who took office in January

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2019, has continued the pursuit of cost reduction initiatives. The nature and extent of any proposed future cost reduction initiatives is unknown. If future
reforms impact the eligibility of consumers for services, the number of hours authorized or otherwise restrict services provided to existing consumers, our
service revenues, results of operations, financial position and growth may be adversely affected.

Failure to renew a significant payor agreement or group of related payor agreements may materially impact our revenue.

Each of our agreements is generally in effect for a specific term, but they are also generally terminable with 60 days’ notice. Our ability to renew or

retain our agreements depends on our quality of service and reputation, as well as other factors over which we have little or no control, such as state
appropriations and changes in provider eligibility requirements. Additionally, failure to satisfy any of the numerous technical renewal requirements in
connection with our proposals for agreements could result in a proposal being rejected even if it contains favorable pricing terms. Failure to obtain, renew
or retain agreements with major payors may negatively impact our results of operations and revenue. We can give no assurance these agreements will be
renewed on commercially reasonable terms or at all.

Negative publicity or changes in public perception of our services may adversely affect our ability to receive referrals, obtain new agreements and
renew existing agreements.

Our success in receiving referrals, obtaining new agreements and renewing our existing agreements depends upon maintaining our reputation as a

quality service provider among governmental authorities, physicians, hospitals, discharge planning departments, case managers, nursing homes,
rehabilitation centers, advocacy groups, consumers and their families, other referral sources and the public. While we believe that the services that we
provide are of high quality, if our quality measures, which are published online by CMS, are deemed to be not of the highest value, our reputation could be
negatively affected. Negative publicity, changes in public perceptions of our services or government investigations of our operations could damage our
reputation and hinder our ability to receive referrals, retain agreements or obtain new agreements. Increased government scrutiny may also contribute to an
increase in compliance costs and could discourage consumers from using our services. Any of these events could have a negative effect on our business,
financial condition and operating results.

Our business may be harmed by labor relations matters.

We are subject to a risk of work stoppages and other labor relations matters because our hourly workforce is highly unionized. As of December 31,

2020, approximately 47.3% of our workforce was represented by the SEIU. We have numerous agreements with local SEIU affiliates which are
renegotiated from time to time. These negotiations are often initiated when we receive increases in our hourly rates from various state agencies. Upon
expiration of these collective bargaining agreements, we may not be able to negotiate labor agreements on satisfactory terms with these labor unions. A
strike, work stoppage or other slowdown could result in a disruption of our operations and/or higher ongoing labor costs, which could adversely affect our
business. Labor costs are the most significant component of our total expenditures and, therefore, an increase in the cost of labor could significantly harm
our business.

If we were required to write down all or part of our goodwill and/or our intangible assets, our net earnings and net worth could be materially
adversely affected.

Goodwill and intangible assets with finite lives represent a significant portion of our assets. Goodwill represents the excess of cost over the fair

market value of net assets acquired in business combinations. For example, if our market capitalization drops significantly below the amount of net equity
recorded on our balance sheet, it might indicate a decline in our fair value and would require us to further evaluate whether our goodwill has been impaired.
If as part of our annual review of goodwill and intangibles, we were required to write down all or a significant part of our goodwill and/or intangible assets,
our net earnings and net worth could be materially adversely affected, which could affect our flexibility to obtain additional financing. In addition, if our
assumptions used in preparing our valuations for purposes of impairment testing differ materially from actual future results, we may record impairment
charges in the future and our financial results may be materially adversely affected. We had $469.1 million and $275.4 million of goodwill and
$71.5 million and $57.1 million of intangible assets recorded on our Consolidated Balance Sheets at December 31, 2020 and 2019, respectively.

It is not possible at this time to determine if there will be any future impairment charge, or if there is, whether such charges would be material. We
will continue to review our goodwill and other intangible assets for possible impairment. We cannot be certain that a downturn in our business or changes
in market conditions will not result in an impairment of goodwill or other intangible assets and the recognition of resulting expenses in future periods,
which could adversely affect our results of operations for those periods.

If we fail to maintain an effective system of internal control over financial reporting, such failure could adversely impact our business and stock
price.

Section 404 of the Sarbanes-Oxley Act of 2002, or the Sarbanes-Oxley Act, requires our management to report on, and requires our independent

registered public accounting firm to attest to, the effectiveness of our internal control over financial reporting.

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Compliance with SEC regulations adopted pursuant to Section 404 of the Sarbanes Oxley Act requires annual management assessments of the effectiveness
of our internal control over financial reporting. Compliance with Section 404(b) of the Sarbanes-Oxley Act has increased our legal and financial
compliance costs making some activities more difficult, time-consuming or costly and may also place strain on our personnel, systems and resources.

Accordingly, we are required to have an audit of our internal control over financial reporting. Our management previously determined that a
material weakness in our internal control existed as of December 31, 2018, and that two additional material weaknesses existed as of December 31, 2019.
Although each of these material weaknesses was remediated as of December 31, 2020 and management determined that our internal control over financial
reporting was effective as of that date, as discussed in Item 9A of Part II of this Form 10-K, we cannot assure you that we will not identify another material
weakness in the future

To the extent that we now or in the future have deficiencies in our internal control over financial reporting that are not remediated, our ability to
accurately and timely report our financial position, results of operations, cash flows or key operating metrics could be impaired, which could result in a
material misstatement in our financial statements, late filings of our annual and quarterly reports under the Exchange Act, restatements of our consolidated
financial statements or other corrective disclosures, or other material adverse effects on our business, reputation, results of operations, financial condition or
liquidity and could create a perception that our financial results do not fairly state our financial condition or results of operations, any of which could have
an adverse effect on the value of our stock.

Compliance with changing regulations including specific program compliance, corporate governance and public disclosure will result in additional
expenses and pose challenges for our management team.

The state agencies that contract for our services require our compliance with various rules and regulations affecting the services we provide. We

have a compliance officer who monitors and reports on our efforts for achieving the desired results. State agencies are recommending increased rules and
regulations in an effort to control the growth of these programs and their overall costs. The implementation of these changes may require us to increase our
efforts to remain compliant, may reduce the authorizations for services to be provided, and may result in certain consumers no longer being eligible for our
services all of which may result in lower revenues and increased costs, reducing our operating performance and profitability. If we continue to serve our
consumers without addressing these increased regulations we are at risk for non-compliance with program requirements and potential penalties.

Changing laws, regulations and standards relating to corporate governance and public disclosure, including the Dodd-Frank Wall Street Reform and
Consumer Protection Act and the rules and regulations promulgated thereunder, the Sarbanes-Oxley Act and SEC regulations, have created uncertainty for
public companies and significantly increased the costs and risks associated with accessing the U.S. public markets. We are committed to maintaining high
standards of internal control over financial reporting, corporate governance and public disclosure. As a result, we intend to continue to invest appropriate
resources to comply with evolving standards, and this investment has resulted and will likely continue to result in increased general and administrative
expenses and a diversion of management time and attention from revenue-generating activities to compliance activities.

Regulatory and Regulatory Risks

Our hospice operations are subject to annual Medicare caps. If we exceed the caps, our business and consolidated financial condition, results of
operations and cash flows could be materially adversely affected.

Overall payments made by Medicare to each hospice provider number (generally corresponding to each of our hospice agencies) are subject to an

inpatient cap and an aggregate cap, which are set each federal fiscal year. The inpatient cap limits the number of days of inpatient care to no more than 20%
of total patient care days. The aggregate cap limits the amount of Medicare reimbursement a hospice may receive, based on the number of Medicare
patients served. If a hospice’s Medicare payments exceed its inpatient or aggregate caps, it must repay Medicare for the excess amount. If payments
received under any of our hospice provider numbers exceed these caps, we may be required to reimburse Medicare such excess amounts, which could have
a material adverse effect on our business and consolidated financial condition, results of operations and cash flows.

Reductions in reimbursement and other changes to Medicare, Medicaid, and other federal, state and local medical and social programs could
adversely affect our consumer caseload, units of service, revenues, gross profit and profitability.

A significant portion of our caseload and revenues are derived from government healthcare programs, primarily Medicare and Medicaid. For the

year ended December 31, 2020, we derived approximately 56.4% of our net service revenues from state and local governmental agencies, primarily
through Medicaid state programs. However, changes in government healthcare programs may decrease the reimbursement we receive or limit access to, or
utilization of, our services. As federal healthcare expenditures continue to increase and state governments face budgetary shortfalls, including as a result of
the COVID-19 pandemic, federal and state governments have made, and may continue to make, significant changes to the Medicare and Medicaid
programs and reimbursement

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received for services rendered to beneficiaries of such programs. For example, the Budget Control Act of 2011 requires automatic spending reductions to
reduce the federal deficit, including Medicare spending reductions of up to 2% per fiscal year, with a uniform percentage reduction across all Medicare
programs. CMS began imposing a 2% reduction on Medicare claims in April 2013, and these reductions have been extended through 2030, although the
CARES Act and related stimulus legislation temporarily suspends this 2% reduction from May 1, 2020, through March 31, 2021.

The Medicaid program, which is jointly funded by the federal and state governments, is often a state’s largest program. Governmental agencies
generally condition their agreements upon a sufficient budgetary appropriation. Almost all of the states in which we operate have experienced periodic
financial pressures and budgetary shortfalls due to challenging economic conditions, including as a result of COVID-19, and the rising costs of healthcare.
Reductions to federal support for state Medicaid or other programs could also result in budgetary shortfalls. As a result, many states have made, are
considering or may consider making changes in their Medicaid or other state and local medical and social programs, including enacting legislation designed
to reduce Medicaid expenditures.

Changes that may occur at the federal or state level to address budget deficits or otherwise contain costs include:

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limiting increases in, or decreasing, reimbursement rates;

redefining eligibility standards or coverage criteria for social and medical programs or the receipt of services under those programs;

increasing consumer responsibility, including through increased co-payment requirements;

decreasing benefits, such as limiting the number of hours of personal care services that will be covered;

changing reimbursement methodology and program participation eligibility;

slowing payments to providers;

increasing utilization of self-directed care alternatives or “all inclusive” programs;

shifting beneficiaries to managed care organizations; and

implementing demonstration projects and alternative payment models.

Certain of these measures have been implemented by, or are proposed in, states in which we operate. For example, we provide support services as a

fiscal intermediary to the New York Consumer Directed Personal Assistance Program (“CDPAP”), a self-directed care alternative program that allows
eligible individuals who need help with activities of daily living or skilled nursing services to choose their caregivers. New York recently finalized
regulations to change the reimbursement methodology for fiscal intermediaries and initiated a new Request For Offer (“RFO”) process to competitively
procure CDPAP fiscal intermediaries in which we were not selected. These changes could impact our financial performance and ability to continue
providing fiscal intermediary services.

Additionally, New York has identified significant expenses in excess of its Medicaid budget and exceeded a cap on the state’s Medicaid growth rate
that was established by New York statute. In his January 21, 2020, budget address, Governor Cuomo stated his plans to address the Medicaid shortfall with
a new Medicaid Redesign Team II (“MRT”), which is tasked with restoring financial sustainability to the state’s Medicaid program, among other
objectives. The MRT produced recommendations, a significant portion of which relate to long-term care services, to achieve $1.6 billion in savings for
fiscal year 2021, short of its $2.5 billion target. Many of the recommended measures were enacted in the state budget, although some were deferred as a
result of the COVID-19 pandemic. The New York Department of Health has proposed regulatory amendments based on the recommendations that would,
among other things, limit eligibility for and access to home care services. The implementation of the MRT recommendations could affect our operations
and financial performance.

In 2020, we derived approximately 37.7% of our net service revenues from services provided in Illinois, 15.1% of our net service revenues in New
York (including CDPAP services) and 19.0% of our net service revenues in New Mexico. Because a substantial portion of our business is concentrated in
these states, any significant reduction in expenditures that pay for our services or other significant changes in these states may have a disproportionately
negative impact on our future operating results. Illinois, in particular, operated without a state budget for fiscal years 2016 and 2017. The Illinois legislature
has enacted comprehensive state budgets for fiscal years 2018 through 2021. However, we cannot predict whether Illinois or other states material to our
operating results will timely pass budgets in subsequent years or experience changes or other challenges that negatively impact our ability to be reimbursed
for our services in a timely manner.

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The ACA made significant changes to Medicare and Medicaid policy and funding, among other broad changes across the healthcare industry,

promoting a shift toward value-based care, including implementation of alternative payment models. The ACA also resulted in expanded Medicaid
eligibility in many states and the establishment of various demonstration projects and Medicaid programs under which states may apply to test new or
existing approaches to payment and delivery of Medicaid benefits. CMS has indicated that it will look to states to drive innovation and value through such
waivers and has taken steps to update program management, the waiver and state plan amendment approval process, and quality reporting, but the extent
and effect of these changes remain uncertain. Future health reform efforts or efforts to repeal or make additional significant changes to the ACA will likely
impact both federal and state programs.

If changes in Medicare, Medicaid or other state and local medical and social programs result in a reduction in available funds for the services we
offer or a reduction in the number of beneficiaries eligible for our services or a reduction in the number of hours or amount of services that beneficiaries
eligible for our services may receive, then our revenues and profitability could be negatively impacted. Our profitability depends principally on the levels
of government-mandated payment rates and our ability to manage the cost of providing services. In some cases, commercial insurance companies and other
private payors rely on government payment systems to determine payment rates. As a result, changes to government healthcare programs that reduce
Medicare, Medicaid or other payments may negatively impact payments from private payors, as well. Any reduction in reimbursements or imposition of
copayments that dissuade the use of our services, or any reduction in reimbursement from private payors, could also materially adversely affect our
profitability.

Federal and state regulation may impair our ability to consummate acquisitions or open new agencies.

Federal laws or regulations may adversely impact our ability to acquire home health agencies or open new start-up home health agencies. For
example, a Medicare regulation known as the “36 Month Rule” prohibits buyers of Medicare-certified home health agencies from assuming the Medicare
billing privileges of an acquired agency if the acquired agency either enrolled in Medicare or underwent a change in majority ownership fewer than 36
months prior to the acquisition, subject to certain exceptions. Instead, the buyer must enroll the acquired home health agencies as new providers with
Medicare. The 36 Month Rule can increase competition for acquisition targets that are not subject to the rule and may cause significant Medicare billing
delays for the purchases of home health agencies that are subject to the rule. Further, in the past, CMS has limited enrollment of new home health agencies.
If another moratorium is imposed on enrollment of new providers in a geographic area we desire to service, our ability to expand operations may be
impacted.

Our ability to expand operations in a state will depend on our ability to obtain a state license to operate, and where required, CON approval. States
may limit the number of licenses they issue. The failure to obtain any required CON or license could impair our ability to operate or expand our business.

The implementation of alternative payment models and the transition of Medicaid and Medicare beneficiaries to managed care organizations may
limit our market share and could adversely affect our revenues.

Many government and commercial payors are transitioning providers to alternative payment models that are designed to promote cost-efficiency,
quality and coordination of care. For example, accountable care organizations (“ACOs”) incentivize hospitals, physician groups, and other providers to
organize and coordinate patient care while reducing unnecessary costs. Several states have implemented, or plan to implement, accountable care models for
their Medicaid populations. If we are not included in these programs, or if ACOs establish programs that overlap with our services, we are at risk for losing
market share and for a loss of our current business.

We may be similarly impacted by increased enrollment of Medicare and Medicaid beneficiaries in managed care plans, resulting in a shift from
traditional fee-for-service models. Under the managed Medicare program, also known as Medicare Advantage, the federal government contracts with
private health insurers to provide Medicare benefits. Insurers may choose to offer supplemental benefits and impose higher plan costs on beneficiaries.
Approximately one-third of Medicare beneficiaries were enrolled in a Medicare Advantage plan in 2019, a figure that continues to grow. While hospice
services are currently reimbursed as a traditional fee-for-service program under Medicare Part A, hospice services may eventually be offered under
Medicare Advantage plans, which could result in reduced reimbursement, limited utilization, and increased competition for managed care contracts.

Enrollment in managed Medicaid plans is also growing, as states are increasingly relying on managed care organizations to deliver Medicaid

program services as a strategy to control costs and manage resources. We may experience increased competition for managed care contracts due to state
regulation and limitations. For instance, effective October 2018, New York limited the number of home care providers with which a managed Medicaid
long-term care plan can contract. We cannot assure you that we will be successful in our efforts to be included in plan networks, that we will be able to
secure favorable contracts with all or some of the managed care organizations, that our reimbursement under these programs will remain at current levels,
that the authorizations for services will remain at current levels or that our profitability will remain at levels consistent with past performance. In addition,
operational processes may not be well defined as a state transitions beneficiaries to managed care. For example, membership, new referrals and the related
authorization for services to be provided may be delayed, which may result in delays in service delivery to

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consumers or in payment for services rendered. Difficulties with operational processes may negatively affect our revenue growth rates, cash flow and
profitability for services provided.Other alternative payment models may be presented by the government and commercial payors to control costs that
subject our Company to financial risk. We cannot predict at this time what effect alternative payment models may have on our Company.

Our industry is highly competitive, fragmented and market-specific.

We compete with personal care service providers, hospice providers, home health providers, private caregivers, larger publicly held companies,
privately held companies, privately held single-site agencies, hospital-based agencies, not-for-profit organizations, community-based organizations and
self-directed care programs. Some of our competitors may have greater financial, technical, political and marketing resources, name recognition or a larger
number of consumers and payors than we do. In addition, some of these organizations offer more services than we do in the markets in which we operate.
These competitive advantages may limit our ability to attract and retain referrals in local markets and to increase our overall market share.

In many states, there are limited barriers to entry in providing personal care services. However, some states require entities to obtain a license before

providing home care services. Licensure is generally required of agencies providing home health and hospice services, though requirements vary by state.
Some states also require a provider to obtain a CON before establishing certain health services, operations or facilities. CON restrictions may reduce the
level of competition in a given industry or in a particular geographic region. In addition, economic changes such as increases in minimum wage and
changes in Department of Labor rules can also impact the ease of entry into a market. These factors may affect competition in the states in which we
operate.

Often our contracts with payors are not exclusive. Local competitors may develop strategic relationships with referral sources and payors. This

could result in pricing pressures, loss of or failure to gain market share or loss of consumers or payors, any of which could harm our business. In addition,
existing competitors may offer new or enhanced services that we do not provide, or be viewed by consumers as a more desirable local alternative. The
introduction of new and enhanced service offerings, in combination with the development of strategic relationships by our competitors, could cause a
decline in revenue, a loss of market acceptance of our services and a negative impact on our results of operations.

If we fail to comply with the laws and extensive regulations governing our business, we could be subject to penalties or be required to make changes
to our operations, which could negatively impact our profitability.

The federal government and the states in which we operate regulate our industry extensively. The laws and regulations governing our operations,
along with the terms of participation in various government programs, impose certain requirements on the way in which we do business, the services we
offer, and our interactions with providers and consumers. These requirements include matters related to:

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licensure and certification and enrollment with government programs;

eligibility for services;

appropriateness and necessity of services provided;

adequacy and quality of services;

qualifications and training of personnel;

confidentiality, maintenance, data breach, identity theft, security, inoperability and refraining from information blocking, access and exchange
of health-related and personal information and medical records;

environmental protection, health and safety;

relationships with physicians, other referral sources and recipients of referrals;

operating policies and procedures;

addition of, and changes to, facilities and services;

adequacy and manner of documentation for services provided;

billing and coding for services;

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timely and proper handling of overpayments; and

debt collection and communications with consumers.

These laws include, but are not limited to the federal Anti-Kickback Statute, the federal Stark law, the federal False Claims Act, the federal Civil

Monetary Penalties Law, other federal and state fraud and abuse, insurance fraud, and fee-splitting laws, which may extend to services reimbursable by any
payer, including private insurers, and federal and state laws governing the security and privacy of health information.

We currently have contractual relationships with current and potential referral sources and recipients, including hospitals and health systems, skilled

nursing facilities and certain physicians who provide medical director and clinical services to our Company. We attempt to structure our relationships to
meet applicable regulatory requirements, but we cannot provide assurance that every relationship is fully compliant.

Federal and state government agencies have heightened and coordinated civil and criminal enforcement efforts throughout the healthcare industry.

While we endeavor to comply with applicable laws and regulations, we cannot assure you that our practices are fully compliant or that courts or regulatory
agencies will not interpret those laws and regulations in ways that will adversely affect our practices. We may also fail to discover instances of
noncompliance by businesses we acquire, which could subject us to adverse consequences. The laws and regulations governing our business are subject to
change, interpretations may evolve and enforcement focus may shift. These changes could subject us to allegations of impropriety or illegality, require
restructuring of relationships with referral sources and recipients or otherwise require changes to our operations. Failure to comply with applicable laws and
regulations could lead to civil sanctions and criminal penalties, the termination of rights to participate in federal and state healthcare programs, exclusion
from federal healthcare programs, the suspension or revocation of licenses and nonpayment or delays in our ability to bill and collect for services provided,
any of which could adversely affect our business, results of operations, or financial results.

In addition, as a result of our participation in Medicaid, Medicare and Veterans Health Administration programs and other state and local

governmental programs, and pursuant to certain of our contractual relationships, we are subject to various reviews, compliance audits and investigations by
governmental authorities and other third parties to verify our compliance with these programs and agreements as well as applicable laws, regulations and
conditions of participation. Each of our home care and hospice agencies must comply with the extensive conditions of participation in the Medicare
program. If any of our agencies fail to meet any of the conditions of participation or coverage with respect to state licensure or our participation in
Medicaid, Medicare programs, Veterans Health Administration programs and other state and local governmental programs, we may receive a notice of
deficiency from the applicable surveyor or authority. Failure to implement a plan of action to correct the deficiency within the period provided by the
surveyor or authority could result in civil or criminal penalties, damage to our reputation, cancellation of our agreements, suspension or revocation of our
licenses, requirements to repay amounts received, disqualification from federal and state healthcare programs, deactivation or revocation of billing
privileges, bars on re-enrollment and other negative consequences. These actions may adversely affect our ability to provide certain services, to receive
payments from other payors and to continue to operate which could adversely affect our revenues and profitability. Additionally, we could face liability
under the False Claims Act if we submit claims to Medicare or Medicaid while not in compliance with certain conditions of participation. Further, actions
taken against one of our offices may subject our other offices to adverse consequences.

We are subject to federal, state and local laws and regulations that govern our employment practices, including minimum wage, living wage, and
paid time-off requirements. Failure to comply with these laws and regulations, or changes to these laws and regulations that increase our
employment-related expenses, could adversely impact our operations.

We are required to comply with all applicable federal, state and local laws and regulations relating to employment, including occupational safety and
health requirements, wage and hour and other compensation requirements, employee benefits, providing leave and sick pay, employment insurance, proper
classification of workers as employees or independent contractors, immigration and equal employment opportunity laws. These laws and regulations can
vary significantly among jurisdictions and can be highly technical. Costs and expenses related to these requirements are a significant operating expense and
may increase as a result of, among other things, changes in federal, state or local laws or regulations, or the interpretation thereof, requiring employers to
provide specified benefits or rights to employees, increases in the minimum wage and local living wage ordinances, increases in the level of existing
benefits or the lengthening of periods for which unemployment benefits are available. Additionally, the current presidential administration has signaled its
support for increases in minimum wage. We may not be able to offset any increased costs and expenses. Furthermore, any failure to comply with these
laws, including even a seemingly minor infraction, can result in significant penalties which could harm our reputation and have a material adverse effect on
our business. The COVID-19 pandemic has increased some of these risks, with certain states modifying occupational health and safety guidelines in a
manner that increases scrutiny and complexity of operations with respect to appropriate training and use in the workplace of PPE and the possibility of
corresponding regulatory audit activity with respect to the adequacy of our practices and procedures. The COVID-19 pandemic has also resulted in states
modifying standards associated with payment amounts and required justifications to qualify for sick leave and unemployment benefits. These modifications
may result in increased operational costs to us.

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Since our operations are concentrated in Illinois, New York and New Mexico, we are particularly sensitive to changes in laws and regulations in

these states. The state of Illinois finalized its fiscal year 2020 budget with the inclusion of an appropriation to raise in-home care rates to offset the costs of
previous minimum wage increases in Chicago and other areas of the state that were imposed beginning on July 1, 2018. These rates were originally set to
be effective July 1, 2019, with in-home care rates to be initially increased by 10.9% to $20.28 from $18.29 to partially offset the costs of the minimum
wage hikes. Rates were then further increased on January 1, 2020 by an additional 7.7% to $21.84, providing full funding for both the Chicago minimum
wage increases and a statewide raise for all current in-home caregivers. On November 26, 2019, the Chicago City Council voted to approve additional
increases in the Chicago minimum wage to $14 per hour beginning July 1, 2020 and to $15 per hour beginning July 1, 2021. The Company and its trade
association will be looking for additional funding in the state of Illinois fiscal year 2022 budget to offset the cost of the July 1, 2021 additional minimum
wage increases. The state of Illinois finalized its fiscal year 2021 budget, with in-home care rates to be increased by 7.1% to $23.40 from $21.84, effective
January 1, 2021, contingent upon federal CMS approval. Although federal CMS approval was obtained by the state, as a result of on-going state revenue
declines due to COVID-19 and the failure of the November 2020 referendum to revise the Illinois income tax code, on December 15, 2020, the Governor of
Illinois announced a delay in the implementation of the scheduled rate increase to April 1, 2021.

Our business will benefit from the rate increases noted above, but there is no assurance that additional offsetting rate increases will be adopted in

Illinois for fiscal years beyond fiscal year 2021, and our financial performance will be adversely impacted for any periods in which an additional offsetting
reimbursement rate increase is not in effect.

In addition, certain individuals and entities, known as excluded persons, are prohibited from receiving payment for their services rendered to
Medicaid, Medicare and other federal and state healthcare program beneficiaries. If we inadvertently hire or contract with an excluded person, or if any of
our current employees or contractors becomes an excluded person in the future without our knowledge, we may be subject to substantial civil penalties,
including civil monetary penalties, an assessment of up to three times the amount claimed and exclusion from the program.

Each of our subsidiaries that employ an average of at least 50 full-time employees in a calendar year are required to offer a minimum level of health

coverage for 95% of our full-time employees in 2020 or be subject to an annual penalty.

Our business may be adversely impacted by healthcare reform efforts, including repeal of or significant modifications to the ACA.

In recent years, the U.S. Congress and certain state legislatures have considered and passed a large number of laws intended to result in significant

changes to the healthcare industry, including the ACA. The ACA affects how healthcare services are delivered and reimbursed through the expansion of
public and private health insurance coverage, reduction of growth in Medicare and Medicaid program spending, and the establishment and expansion of
programs that tie reimbursement to quality and integration. However, there is significant uncertainty regarding the future of the ACA. The law has been
subject to legislative and regulatory changes and court challenges, and although the current presidential administration has indicated its intent to protect the
ACA, it is possible that there may be continued changes to the ACA, its implementation or its interpretation.

There is uncertainty regarding whether, when, and how the ACA will be further changed, what alternative provisions, if any, will be enacted, the

timing and implementation of alternative provisions, and the impact of alternative provisions on providers as well as other healthcare industry participants.
Further, the impact of the outcome of the 2020 federal election on health reform is unknown. Members of Congress have proposed expanding government-
funded coverage, including proposals to expand coverage of federally-funded insurance programs as an alternative to private insurance or to establish a
single payor system (such reforms are often referred to as "Medicare for All"), and some states have pursued or proposed similar measures.

In addition, CMS has indicated that it intends to increase flexibility in state Medicaid programs, including by expanding the scope of waivers under
which states may implement Medicaid expansion provisions, impose different eligibility or enrollment restrictions, or otherwise implement programs that
vary from federal standards. CMS administrators have also signaled interest in changing Medicaid payment models. Other industry participants, such as
private payors, may also introduce financial or delivery system reforms. We are unable to predict the nature and success of such initiatives. Healthcare
reform initiatives, including changes to or repeal or invalidation of the ACA, may have an adverse effect on our business, financial condition, and operating
results.

The industry trend toward value-based purchasing may negatively impact our revenues.

The trend in the healthcare industry toward value-based purchasing of healthcare services is growing among both government and commercial

payors. Value-based purchasing programs emphasize quality of outcome and efficiency of care provided, rather than quantity of care provided. For
example, Medicare requires hospices and home health agencies to report certain quality data in order to receive full reimbursement. Failure to report quality
data or poor performance may negatively impact the amount of reimbursement received. In addition, CMS publishes home health and hospice quality
measure data online, through its Care Compare website, to

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allow consumers and others to search and compare data for Medicare-certified providers. Alongside this quality and public reporting effort, CMS currently
has a value-based purchasing program affecting home health providers in a number of pilot states, whereby providers receive payment bonuses or penalties
based on their achievement of specified performance measures. In January 2021, CMS announced its intent to expand this program. In the future, CMS
may establish new value-based purchasing programs affecting a broader range of providers. Other initiatives aimed at improving quality and cost of care
include alternative payment models, including ACOs and bundled payment arrangements. It is unclear whether alternative models will successfully
coordinate care and reduce costs or whether they will decrease overall reimbursement. Additionally, commercial payors have expressed intent to shift
toward value-based reimbursement arrangements.

We expect value-based purchasing programs, including programs that condition reimbursement on patient outcome measures, to become more

common and to involve a higher percentage of reimbursement amounts. While we believe we are adapting our business strategies to compete in a value-
based reimbursement environment, we are unable at this time to predict how this trend will affect our results of operations. If we perform at a level below
the outcomes demonstrated by our competitors, fail to satisfy quality data reporting requirements, are unable to meet or exceed quality performance
standards under any applicable value-based purchasing program, or otherwise fail to effectively provide or coordinate the efficient delivery of quality
healthcare services, our reputation in the industry may be negatively impacted, we may receive reduced reimbursement amounts and we may owe
repayments to payors, causing our revenues, financial position, results of operations and cash flows to decline.

Liability Risks

Our operations subject us to risk of litigation.

Operating in the personal care services industry exposes us to an inherent risk of wrongful death, personal injury, professional malpractice and other

potential claims or litigation brought by our consumers and employees. From time to time, we are subject to claims alleging that we did not properly treat
or care for a consumer that we failed to follow internal or external procedures that resulted in death or harm to a consumer or that our employees mistreated
our consumers, resulting in death or harm. We are also subject to claims arising out of accidents involving vehicle collisions brought by consumers whom
we are transporting, from employees driving to or from home visits or other affected individuals. We may also be subject to lawsuits from patients,
employees and others exposed to COVID-19 at our facilities or in connection with the services provided by our workforce in client residences and third
party facilities. Our professional and general liability insurance may not cover all claims against us.

In addition, regulatory agencies may initiate administrative proceedings alleging violations of statutes and regulations arising from our services and
seek to impose monetary penalties on us. We could be required to pay substantial amounts to respond to regulatory investigations or, if we do not prevail,
damages or penalties arising from these legal proceedings. We also are subject to potential lawsuits under the federal False Claims Act or other federal and
state whistleblower statutes designed to combat fraud and abuse in our industry. This and other similar lawsuits can involve significant monetary awards or
penalties which may not be covered by our insurance. If our third-party insurance coverage and self-insurance coverage reserves are not adequate to cover
these claims, it could have a material adverse effect on our business, results of operations and financial condition. Even if we are successful in our defense,
civil lawsuits or regulatory proceedings could distract us from running our business or irreparably damage our reputation.

Our insurance liability coverage may not be sufficient for our business needs.

Although we maintain insurance consistent with industry practice, the insurance we maintain may not be sufficient to satisfy all claims made against
us. We cannot assure you that claims will not be made in the future in excess of the limits of our insurance, and any such claims, if successful and in excess
of such limits, may have a material adverse effect on our business or assets. We utilize historical data to estimate our reserves for our insurance programs. If
losses on asserted claims exceed the current insurance coverage and accrued reserves, our business, results of operations and financial condition could be
adversely affected. Changes in our annual insurance costs and self-insured retention limits depend in large part on the insurance market, and insurance
coverage may not continue to be available to us at commercially reasonable rates, in adequate amounts or on satisfactory terms.

Data Security and Privacy Risks

Our business depends on our information systems. Our operations may be disrupted if we are unable to effectively integrate, manage and maintain
the security of our information systems.

Our business depends on effective and secure information systems that assist us in, among other things, gathering information to improve the quality
of consumer care, optimizing financial performance, adjusting consumer mix, monitoring regulatory compliance and enhancing staff efficiency. We rely on
external service providers to provide continual maintenance, upgrading, and enhancement of our primary information systems used for our operational
needs. The software we license for our various patient information systems supports intake, personnel scheduling, office clinical and centralized billing and
receivables management in an integrated database, enabling us to standardize the care delivered across our network of offices and monitor our performance
and consumer

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Table of Contents

outcomes. To the extent providers fail to support the software or systems, or if we lose our licenses, our operations could be negatively affected. Our
business also depends on a comprehensive payroll and human resources system for basic payroll functions and reporting, payroll tax reporting, managing
wage assignments and garnishments. We rely on an external service provider, ADP, to provide continual maintenance, upgrading and enhancement of our
primary human resource and payroll systems. To the extent that ADP fails to support the software or systems, or any of the related support services
provided by them, our internal operations could be negatively affected.

Our business also supports the use of EVV to collect visit submission information through our delivery of home care services. Our solution uses a
combination of IVR and GPS enabled smartphones to capture time in and time out, mileage and travel time, as well as the completed care plan tasks. We
license this software through CellTrak along with partnering with states who utilize other software. We rely on these providers to provide continual
maintenance, enhancements, as well as security of any protected data. To the extent that our EVV vendors fail to support these processes, our internal
operations could be negatively affected. Under the 21st Century Cures Act, as amended, states had until January 1, 2020 to establish standards for EVV for
Medicaid-funded personal care services. States that failed to meet this deadline could potentially lose, without an application for a good cause extension, an
escalating amount of their funding. To the extent that the states fail to properly implement EVV and lose an amount of their funding or to the extent states
adopt standards for EVV that are not compatible with our operations, our internal operations could be negatively affected.

The COVID-19 pandemic also has led to a substantial increase in administrative employees working remotely and, consequently, accessing our

system remotely. As a result, we are more dependent on our systems that facilitate remote access and potentially could experience increased risks.

If we experience a reduction in the performance, reliability, or availability of our information systems, our operations and ability to process
transactions and produce timely and accurate reports could be adversely affected. If we experience difficulties with the transition and integration of
information systems or are unable to implement, maintain, or expand our systems properly, we could suffer from, among other things, operational
disruptions, regulatory problems, and increases in administrative expenses.

We have full backup of our key information systems. Should our main datacenter become inoperable because of a natural disaster or terrorist acts,
our operations would failover to our geographically separate disaster recovery datacenter with a quick return to operations for all sites and systems. All of
our sites and branch offices have redundant connections to our primary and backup datacenters using data lines and cellular connections through VPN or
MPLS.

The key business functions for our main sites also have redundancies with key functions geographically split between our two main facilities, should

one not be available due to the above mentioned scenarios.

While we believe these measures are reasonable, no system of information security is able to eliminate the risk of business disruptions.

A cyber-attack or security breach could cause a loss of confidential consumer data, give rise to remediation and other expenses, expose us to
liability under HIPAA, consumer protection laws, common law and other legal theories, subject us to litigation and federal and state governmental
inquiries, damage our reputation, and otherwise be disruptive to our business.

We rely extensively on computer systems to manage clinical and financial data, to communicate with our consumers, payors, vendors and other third

parties, and to summarize and analyze our operating results. We frequently exchange clinical and financial data with third parties in connection with our
routine operations and in order to meet our contractual and regulatory obligations. We are required to comply with the federal and state privacy and security
laws and requirements, including HIPAA. In spite of our policies, procedures and other security measures used to protect our computer systems and data,
occasionally, we have experienced breaches that have required us to notify affected consumers and the government, and we have worked with consumers
and the government to resolve such issues. While these past breaches have not had a significant adverse impact on our business or results of operations,
there can be no assurance that we will not be subject to additional and/or more severe cyber-attacks or security breaches in the future. Such attacks or
breaches could result in loss of protected patient medical data or other information subject to privacy laws or disrupt our information technology systems or
business. In addition, various states, including California, Illinois, Nevada, New York and Massachusetts, have enacted and other states are expected to
enact new laws and regulations concerning privacy, data protection and information security. To the extent we are subject to such legislation, the potential
effects of new legislation are often far-reaching and may require us to modify our data processing practices and policies and to incur substantial costs and
expenses in an effort to comply. The recently enacted laws often provide for civil penalties for violations, as well as a private right of action for data
breaches that may increase data breach litigation. In addition, COVID-19 may have an adverse impact on our information technology systems and our
ability to securely preserve confidential information, including risks associated with telecommuting issues associated with our employees working
remotely. If our privacy and security practices fail to comply with HIPAA and other applicable privacy and security laws and/or if we fail to satisfy
applicable breach notification requirements in the event of a security breach, we could be subject to significant fines, penalties, lawsuits and reputational
harm. In addition, we may be at increased risk because we outsource certain services or functions to, or have systems that interface with, third parties.
Some of these third parties may store or have access

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to our data and may not have effective controls, processes, or practices to protect our information from attack, damage, or unauthorized access. A breach or
attack, including those caused by updates and other releases, affecting any of these third parties could harm our business.

Human Capital Risks

We may not be able to attract and retain qualified personnel or we may incur increased costs in doing so.

We must attract and retain qualified non-executive personnel in the markets in which we operate in order to provide our services. We compete for

personnel with other providers of social and medical services as well as companies in other service-based industries. Increased competition for trained
personnel or general inflationary pressures may require that we enhance our pay and benefits packages to compete effectively for such personnel. We may
not be able to offset such added costs by increasing the rates we charge for our services. An increase in personnel costs could negatively impact our
business. In addition, if we fail to attract and retain qualified and skilled personnel, our ability to conduct our business operations effectively would be
harmed.

Competition may be greater for managers, such as regional and agency directors. Our ability to attract and retain personnel depends on several

factors, including our ability to provide employees with attractive assignments and competitive benefits and salaries. The loss of one or more of the
members of the executive management team or the inability of a new management team to successfully execute our strategies may adversely affect our
business. If we are unable to attract and retain qualified personnel, we may be unable to provide our services, the quality of our services may decline, and
we could lose consumers and referral sources.

With the widespread adverse impacts of the COVID-19 pandemic on the hospitality and other labor-intensive industries, we continue to believe we
will have an opportunity to increase our hiring of new caregivers in the long term. However, in the near term, the enhanced unemployment benefits offered
by several states have suppressed the opportunity to attract this new pool of potential caregivers in these states. For example in September 2020, the state of
New York announced the Lost Wages Assistance (“LWA”) program, which provides an additional $300 in weekly benefits to unemployed individuals.

We depend on the services of our executive team members.

Our success depends upon the continued employment of certain members of our executive team to manage several of our key functional areas,
including operations, business development, accounting, finance, human resources, marketing, information systems, contracting and compliance. The
departure of any member of our executive team may materially adversely affect our operations.

Risk Related to Our Indebtedness

Restrictive covenants in the agreements governing our indebtedness may adversely affect us.

Our credit facility contains various covenants that limit our ability to take certain actions, including our ability to:

•

•

•

•

•

•

•

•

•

•

make, create, incur, assume or suffer to exist any lien;

sell or otherwise dispose of assets, including capital stock of subsidiaries;

merge, consolidate, sell or otherwise dispose of all or substantially all our assets;

make restricted payments, including paying dividends and making certain loans and investments;

create, incur, assume, permit to exist, or otherwise become or remain directly or indirectly liable with respect to any additional indebtedness;

enter into transactions with affiliates;

engage in any line of additional line of business;

amend our organization documents;

make a change in accounting treatment or reporting practices, change our name or change our jurisdiction of organization or formation;

make any payment or prepayment of certain subordinated indebtedness;

31

 
 
 
 
 
 
 
 
 
 
 
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•

•

•

enter into agreements that restrict dividends and certain other payments from subsidiaries;

engage in a sale leaseback or similar transaction; and

make certain capital expenditures.

In addition, our credit facility contains restrictive covenants and requires us to maintain specified financial ratios and satisfy other financial
condition tests. Our ability to meet these restrictive covenants and financial ratios and tests may be affected by events beyond our control, and we cannot
assure you that we will meet those tests.

A breach of any of these covenants could result in a default under our credit facility. Upon the occurrence of an event of default under our credit

facility, all amounts outstanding under our credit facility may become immediately due and payable and all commitments under our credit facility to extend
further credit may be terminated. The acceleration of any such indebtedness will result in an event of default under all of our other long-term indebtedness.

The potential cessation or modification of LIBOR may increase our interest expense or otherwise adversely affect us.

A substantial portion of our indebtedness under the credit facility bears interest at variable interest rates that use the London Inter-Bank Offered Rate

(“LIBOR”) as a benchmark rate. On July 27, 2017, the United Kingdom’s Financial Conduct Authority, which regulates LIBOR, announced that it intends
to stop persuading or compelling banks to submit LIBOR quotations after 2021 (the “FCA Announcement”). The FCA Announcement indicates that the
continuation of LIBOR on the current basis cannot and will not be assured after 2021, and LIBOR may cease to exist or otherwise be unsuitable for use as a
benchmark. Recent proposals for LIBOR reforms may result in the establishment of new methods of calculating LIBOR or the establishment of one or
more alternative benchmark rates. Although our credit facility provides for alternative base rates, some of those alternative base rates are related to LIBOR,
and the consequences of any potential cessation, modification or other reform of LIBOR cannot be predicted at this time. When LIBOR ceases to exist, we
most likely will need to amend the credit facility, and we cannot predict what alternative interest rate(s) will be negotiated with our counterparties. As a
result, our interest expense may increase, our ability to refinance some or all of our existing indebtedness may be impacted and our available cash flow may
be adversely affected.

General Risks

Inclement weather, natural disasters, acts of terrorism, pandemics, riots, civil insurrection or social unrest, looting, protests, strikes or street
demonstrations may impact our ability to provide services.

Inclement weather, natural disasters, acts of terrorism, pandemics, riots, civil insurrection or social unrest, looting, protests, strikes or street
demonstrations may prevent our employees from providing authorized services. We are not paid for authorized services that are not delivered due to these
events. Furthermore, prolonged disruptions as a result of such events in the markets in which we operate could disrupt our relationships with consumers,
patients, caregivers and employees and referral sources located in affected areas and, in the case of our corporate office, our ability to provide
administrative support services, including billing and collection services. For example, one of our support centers and a number of our agencies are located
in the Midwestern United States, New York and California, increasing our exposure to blizzards and other major snowstorms, ice storms, tornadoes,
flooding, wildfires and earthquakes. The impact of disasters and similar events is inherently uncertain. Future inclement weather, natural disasters, acts of
terrorism, pandemics, riots, civil insurrection or social unrest, looting, protests, strikes or street demonstrations may adversely affect our reputation,
business and consolidated financial condition, results of operations and cash flows.

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ITEM 1B. UNRESOLVED STAFF COMMENTS

None.

ITEM 2.

PROPERTIES

We do not own any real property. We lease administrative offices for our local branches, none of which are individually material. We lease

approximately 59,000 and 106,000 square feet of office space in Downers Grove, Illinois and Frisco, Texas, respectively, which serve as our support
centers. We sublease approximately 21,000 and 12,000 square feet of our office space in Downers Grove and Frisco, respectively, to a third party.

ITEM 3.

LEGAL PROCEEDINGS

From time to time, we are subject to legal and/or administrative proceedings incidental to our business. It is the opinion of management that the

outcome of pending legal and/or administrative proceedings will not have a material effect on our financial position and results of operations.

Further information with respect to this item may be found in Note 12 to the Consolidated Financial Statements in Part II, Item 8—“Financial

Statements and Supplementary Data,” which is incorporated herein by reference.

ITEM 4.

MINE SAFETY DISCLOSURES

Not applicable.

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Table of Contents

PART II

ITEM 5.

MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF
EQUITY SECURITIES

Market Information

Our common stock is listed on The Nasdaq Global Market under the symbol “ADUS.”

Holders

As of December 31, 2020, 2.0% of our shares of common stock were held by our officers and directors and approximately 98.0% of our common

stock was held by 296 institutional investors. As of February 19, 2021, Addus HomeCare Corporation had approximately 12,450 shareholders of its
common stock, including 72 shareholders of record.

Dividends

We have never paid dividends on our common stock, including in the two most recent fiscal years, and we do not intend to pay any dividends on our
common stock in the foreseeable future. We currently plan to retain any earnings to support the operation, and to finance the growth, of our business rather
than to pay cash dividends. Payments of any cash dividends in the future will depend on our financial condition, capital requirements, credit facility
limitations, earnings, as well as other factors deemed relevant by our Board. Our credit facility restricts our ability to declare or pay any dividend or other
distribution to Holdings unless no default or event of default has occurred and is continuing or would arise as a result thereof and the aggregate amount of
dividends and distributions paid in any fiscal year does not exceed $7.5 million per annum.

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Table of Contents

ITEM 6.

SELECTED FINANCIAL DATA

The following table sets forth selected financial information derived from our Consolidated Financial Statements for the periods and at the dates
indicated. The information is qualified in its entirety by and should be read in conjunction with the Consolidated Financial Statements and related notes
included elsewhere in this Annual Report on Form 10-K.

Consolidated Statements of Income Data:
Net service revenues (1)
Cost of service revenues
Gross profit
General and administrative expenses
Depreciation and amortization
Total operating expenses
Operating income from continuing operations
Interest income (3)
Interest expense
Total interest expense (income), net
Other income
Income from continuing operations before income
   taxes
Income tax expense
Net income from continuing operations
(Loss) earnings from discontinued operations
Net income

Basic income per common share:

Continuing operations
Discontinued operations
Basic income per common share:

Diluted income per common share:

Continuing operations
Discontinued operations

Diluted income per common share:

Weighted average number of common shares and
   potential common shares outstanding:
Basic
Diluted

For the Years Ended December 31,

2020

2019(2)
2017(2)
2018(2)
(Amounts In Thousands, Except Per Share Data)

2016(2)

  $

  $

  $

  $

  $

  $

  $

764,775 
538,538 
226,237 
169,679 
12,051 
181,730 
44,507 

(624)    
3,189 
2,565 
— 

  $

  $

  $

  $

  $

41,942 
8,809 
33,133 
— 
33,133 

2.12 
— 
2.12 

2.08 
— 
2.08 

15,596 
15,956 

35

 $

648,791 
469,553 
179,238 
133,912 
10,574 
144,486 
34,752 
(1,523)   
3,105 
1,582 
— 

33,170 
7,359 
25,811 

(574)   
 $

25,237 

1.87 
 $
(0.04)   
 $
1.83 

1.81 
 $
(0.04)   
 $
1.77 

 $

516,647 
379,843 
136,804 
105,335 
8,642 
113,977 
22,827 
(2,592)   
5,016 
2,424 
— 

20,403 
4,096 
16,307 
126 
16,433 

1.35 
0.01 
1.36 

1.32 
0.01 
1.33 

 $

 $

 $

 $

 $

 $

425,994 
310,119 
115,875 
83,959 
6,663 
90,622 
25,253 

(66)   

4,472 
4,406 
217 

21,064 
9,258 
11,806 
147 
11,953 

1.03 
0.01 
1.04 

1.02 
0.01 
1.03 

 $

 $

 $

 $

 $

400,929   
294,593   
106,336   
86,039   
6,647   
92,686 
13,650 
(2,812)  
2,332 
(480)  
206 

14,336 
3,363 
10,973 
97 
11,070 

0.97 
0.01 
0.98 

0.97 
0.01 
0.98 

13,816 
14,248 

12,049 
12,383 

11,470 
11,623 

11,292   
11,349 

 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
     
 
     
       
       
       
   
   
   
  
  
  
   
   
  
  
  
   
   
  
  
  
   
   
  
  
  
   
   
  
  
  
 
   
   
  
  
  
 
   
   
   
  
  
  
 
   
   
  
  
  
   
   
  
  
  
 
   
   
  
  
  
 
   
   
  
  
  
 
   
   
  
  
  
 
   
   
  
  
 
 
   
  
   
  
  
  
  
  
  
    
 
   
   
  
  
 
 
   
  
   
  
  
  
  
  
  
  
 
 
   
   
  
  
 
 
   
  
   
  
  
  
  
  
  
    
   
   
  
  
  
   
   
  
  
  
 
Table of Contents

Key Metrics:
General:
Adjusted EBITDA * (4)
States served at period end
Locations at period end
Employees at period end
Operational Data:
Personal Care
Locations at period end
Average billable census * (5)
Billable hours * (6)
Average billable hours per census per month * (6)
Billable hours per business day * (6)
Revenues per billable hour * (6)
Same store growth revenue % * (7)
Hospice
Locations at period end
Admissions * (8)
Average daily census * (9)
Average length of stay * (10)
Patient days * (11)
Revenues per patient day * (12)
Home Health
Locations at period end
New admissions * (13)
Recertifications * (14)
Total volume * (15)
Visits * (16)
Percentage of Revenues by Payor:
Personal Care
State, local and other governmental programs
Managed care organizations
Private pay
Commercial insurance
Other
Hospice
Medicare
Managed care organizations
Other
Home Health
Medicare
Managed care organizations
Other

2020

For the Years Ended December 31,
2018

2017

2019

2016

(Actual Numbers, Except Adjusted EBITDA in Thousands)

  $

76,907    $
22   
214   
35,139   

  $

58,697   
26   
198   
33,238   

42,476    $
24   
171   
33,153   

35,782    $
24   
116   
26,097   

30,509   
24   
114   
23,070   

148   
37,597   
26,934   
59   
103,195   

  $

18.23    $
2.8   

116   
35,343   
23,833   
56   
91,664   
17.86    $

114   
33,944   
23,088   
57   
88,460   
17.35   

170   
39,199   
30,645   
65   
116,967   

  $

21.07    $
5.9   

34   
6,376   
2,619   
105   
657,172   

  $

154.14    $

10   
4,122   
2,578   
6,700   
118,470   

152   
39,188   
29,732   
63   
113,915   
19.50   
8.2   

35   
3,095   
1,783   
107   
349,866   
153.20   

11   
3,347   
2,658   
6,005   
108,863   

  $

13   
1,061   
528   
136   
128,819   
146.33   

10   
1,757   
1,443   
3,200   
53,711   

52.2  %    
41.3   
3.7   
1.6   
1.2   

92.6  %    
5.2   
2.2   

77.6  %    
20.3   
2.1   

58.2  %  
35.3   
4.1   
1.3   
1.1   

93.6  %  
5.6   
0.8   

88.0  %  
11.0   
1.0   

50.2  %  
44.3   
3.2   
1.5   
0.8   

92.9  %  
4.9   
2.2   

78.6  %  
19.6   
1.8   

36

—   
—   
—   
—   
—   
—   

—   
—   
—   
—   
—   

64.0  %  
33.0   
2.0   
1.0   
—   

—  %  
—   
—   

—  %  
—   
—   

—   
—   
—   
—   
—   
—   

—   
—   
—   
—   
—   

71.0  %
26.0   
2.0   
1.0   
—   

—  %
—   
—   

—  %
—   
— 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
 
 
  
 
   
  
 
 
  
 
 
  
 
   
    
 
    
   
    
 
    
 
    
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
    
 
    
   
    
 
    
 
    
   
    
 
    
   
    
 
    
 
    
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
    
 
    
   
    
 
    
   
    
 
    
 
    
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
 
 
   
    
 
    
   
    
 
    
 
    
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
    
 
    
   
    
 
    
 
    
   
    
 
    
   
    
 
    
 
    
   
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
    
 
    
   
    
 
    
 
    
   
   
 
   
 
 
   
 
   
 
 
   
    
 
    
   
    
 
    
 
    
   
   
 
   
 
 
   
 
   
 
 
 
Table of Contents

Consolidated Balance Sheet Data:
Cash
Accounts receivable, net of allowances
Goodwill and intangibles
Total assets
Total debt, net of debt issuance costs
Stockholders’ equity

2020

2019

December 31,
2018

(Amounts In Thousands)

2017

2016

  $

145,078    $
132,650     
540,621     
892,582     
194,872     
518,676     

  $

111,714 
149,680   
332,447  (1)  
636,748  (1)  
59,892 
475,592   

70,406    $
98,316   
159,226  (1)  
348,094  (1)  
17,284 
268,491   

53,754    $
85,321   
106,935 
265,719  (1)  
39,860 
170,337   

8,013   
113,022   
87,951 
228,740   
25,013 
154,674 

(1)

(2)

(3)

(4)

Acquisitions completed in 2020 accounted for $12.1 million net service revenues for the year ended December 31, 2020. Acquisitions completed in 2019 accounted
for $108.2 million and $55.8 million net service revenues for the years ended December 31, 2020 and 2019, respectively. Acquisitions completed in 2018 accounted
for $158.1 million, $113.2 million and $75.2 million net service revenues for the years ended December 31, 2020, 2019 and 2018, respectively. Acquisitions
completed in 2017 accounted for $6.9 million, $21.2 million, $20.2 million and $8.6 million net service revenues for the years ended December 31, 2020, 2019,
2018 and 2017, respectively. Acquisitions completed in 2016 accounted for $74.5 million, $76.2 million, $65.3 million, $58.6 million and $52.7 million net service
revenues for the years ended December 31, 2020, 2019, 2018, 2017 and 2016, respectively. For the years ended December 31, 2020, 2019, 2018, 2017 and 2016,
acquisitions completed during those years represented $359.8 million, $266.4 million, $160.7 million, $67.2 million and $52.7 million, respectively, of net service
revenues. See Note 4 to the Notes to Consolidated Financial Statements for additional information regarding the increases in total assets and goodwill and
intangibles related to acquisitions during the years ended December 31, 2020, 2019 and 2018.

Certain amounts for the years ended December 31, 2019, 2018, 2017 and 2016 were reclassified in order to conform to the current year’s presentation. Loss (gain) on
sale of assets and provision for doubtful accounts are included in general and administrative expenses. On January 1, 2018, we adopted Accounting Standards
Update (“ASU”) 2014-09, Revenue from Contracts with Customers. The majority of what historically was classified as provision for doubtful accounts under
operating expenses is now treated as an implicit price concession factored into revenues and were included in general and administrative expenses of $9.5 million
and $9.2 million for the years ended December 31, 2017 and 2016, respectively.

Legislation enacted in Illinois entitles designated service program providers to receive a prompt payment interest penalty based on qualifying services approved for
payment that remain unpaid after a designated period of time. As the amount and timing of the receipt of these payments are not certain, the interest income is
recognized when received. For the years ended December 31, 2019, 2018 and 2016, we received $0.7 million, $2.3 million and $2.8 million in prompt payment
interest. For the years ended December 31, 2020 and 2017, prompt payment interest received was immaterial.

We define Adjusted EBITDA as net income before discontinued operations, net interest expense, interest income from Illinois, secondary offering costs, other non-
operating income, income tax expense, depreciation and amortization, merger and acquisition expense, stock-based compensation expense, restructure and other
non-recurring costs, COVID-19 expense, IRS accrual, write down of deferred tax assets and impact of the Tax Cuts and Jobs Act of 2017 (the “tax reform act”),
write-off of debt issuance costs and (loss) gain on sale of assets. Adjusted EBITDA is a performance measure used by management that is not calculated in
accordance with generally accepted accounting principles in the United States (“GAAP”). It should not be considered in isolation or as a substitute for net income,
operating income or any other measure of financial performance calculated in accordance with GAAP. Additionally, our calculation of Adjusted EBITDA may not be
comparable to similarly titled measures reported by other companies.

Management believes that Adjusted EBITDA is useful to investors, management and others in evaluating our operating performance for the following reasons:

•

•

•

By reporting Adjusted EBITDA, we believe that we provide investors with insight and consistency in our financial reporting and present a basis for
comparison of our business operations between current, past and future periods. We believe that Adjusted EBITDA allows management, investors and
others to evaluate and compare our core operating results, including return on capital and operating efficiencies, from period to period, by removing the
impact of our capital structure (interest expense), asset base (amortization and depreciation), tax consequences, stock-based compensation expense, and
other identified adjustments.

We believe that Adjusted EBITDA is a measure widely used by securities analysts, investors and others to evaluate the financial performance of other
public companies.

We recorded stock-based compensation expense of $6.0 million, $5.8 million, $4.1 million, $2.5 million and $1.1 million for the years ended
December 31, 2020, 2019, 2018, 2017 and 2016, respectively. By comparing our Adjusted EBITDA in different periods, our investors can evaluate our
operating results without stock-based compensation expense, which is a non-cash expense which we believe is not a key measure of our operations.

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In addition, management has chosen to use Adjusted EBITDA as a performance measure because we believe that the amount of non-cash expenses, such as
depreciation, amortization and stock-based compensation expense, may not directly correlate to the underlying performance of our business operations, and because such
expenses can vary significantly from period to period as a result of new acquisitions, full amortization of previously acquired tangible and intangible assets or the timing of
new stock-based awards, as the case may be. This facilitates internal comparisons to historical operating results, as well as external comparisons to the operating results of
our competitors and other companies in the personal care services industry. Because management believes Adjusted EBITDA is useful as a performance measure,
management uses Adjusted EBITDA:

•

•

•

•

•

•

as one of our primary financial measures in the day-to-day oversight of our business to allocate financial and human resources across our organization, to
assess appropriate levels of marketing and other initiatives and to generally enhance the financial performance of our business;

in the preparation of our annual operating budget, as well as for other planning purposes on a quarterly and annual basis, including allocations in order to
implement our growth strategy, to determine appropriate levels of investments in acquisitions and to endeavor to achieve strong core operating results;

to evaluate the effectiveness of business strategies, such as the allocation of resources, the mix of organic growth and acquisitive growth and adjustments
to our payor mix;

as a means of evaluating the effectiveness of management in directing our core operating performance, which we consider to be performance that can be
affected by our management in any particular period through their allocation and use of resources that affect our underlying revenue and profit-generating
operations during that period;

for the valuation of prospective acquisitions, and to evaluate the effectiveness of integration of past acquisitions into our Company; and

in communications with our Board concerning our financial performance.

Although Adjusted EBITDA is frequently used by investors and securities analysts in their evaluations of companies, Adjusted EBITDA has limitations as an
analytical tool, and you should not consider it in isolation or as a substitute for analysis of our results of operations as reported under GAAP. Some of these limitations
include:

•

•

•

•

•

•

•

•

•

•

•

•

•

•

Adjusted EBITDA does not reflect our cash expenditures or future requirements for capital expenditures or other contractual commitments;

Adjusted EBITDA does not reflect changes in, or cash requirements for, our working capital needs;

Adjusted EBITDA does not reflect interest expense or interest income;

Adjusted EBITDA does not reflect other non-operating income from our investments in joint ventures;

Adjusted EBITDA does not reflect cash requirements for income taxes;

although depreciation and amortization are non-cash charges, the assets being depreciated or amortized will often have to be replaced in the future, and
Adjusted EBITDA does not reflect any cash requirements for these replacements;

Adjusted EBITDA does not reflect any mergers and acquisitions expenses;

Adjusted EBITDA does not reflect any stock-based compensation;

Adjusted EBITDA does not reflect any restructure and other non-recurring costs;

Adjusted EBITDA does not reflect any COVID-19 expense;

Adjusted EBITDA does not reflect any gains or losses on the sale of assets;

Adjusted EBITDA does not reflect any write down of deferred tax assets/impact of the tax reform act;

Adjusted EBITDA does not reflect any write off of debt issuance costs; and

other companies in our industry may calculate Adjusted EBITDA differently than we do, limiting its usefulness as a comparative measure.

Management compensates for these limitations by using GAAP financial measures in addition to Adjusted EBITDA in managing the day-to-day and long-term

operations of our business. We believe that consideration of Adjusted EBITDA, together with a careful review of our GAAP financial measures, is the most informed
method of analyzing our Company.

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The following table sets forth a reconciliation of net income, the most directly comparable GAAP measure, to Adjusted EBITDA:

Reconciliation of net income to Adjusted EBITDA (a):

Net income
Less: loss (earnings) from discontinued operations,
   net of tax
Net income from continuing operations
Interest expense, net, excluding write-off of debt
   issuance costs
Interest income from Illinois
Secondary offering costs
Other non-operating income
Income tax expense from continuing operations,
   excluding write down of deferred tax
   assets/impact of tax reform act
Depreciation and amortization
M&A expenses
Stock-based compensation expense
Restructure and other non-recurring costs
COVID-19 expense, net (b)
Write down of deferred tax assets/impact of tax
   reform act (c)
Write-off of debt issuance costs (d)
Loss (gain) on sale of assets

2020

2019

For the Years Ended December 31,
2018
(Amounts In Thousands)

2017

2016

  $

33,133 

 $

25,237 

  $

16,433 

  $

11,953 

  $

11,070 

— 
33,133 

2,565 
— 
— 
— 

8,809 
12,051 
6,956 
6,005 
5,614 
1,480 

— 
— 
294 
76,907 

 $

574     

(126)    

(147)    

25,811 

16,307 

11,806 

2,233     
(651)    
127     
—     

4,451     
(2,253)    
189     
—     

4,096 
8,642     
4,989     
4,109     
1,682     
—     

7,359 
10,574     
4,775 
5,766     
2,703     
—     

—     
—     
—     
  $

58,697 

—     
226     
38     
  $

42,476 

2,000     
1,323     
(2,467)    
  $
35,782 

3,083     
—     
—     
(217)    

7,258 
6,663     
2,116     
2,552     
1,665     
—     

(97)  

10,973 

2,332 
(2,812)  
— 
(206)  

3,363 
6,647 
1,122 
1,072 
8,018 
— 

— 
— 
— 
30,509 

Adjusted EBITDA

  $

(a)

(b)

(c)

(d)

The selected historical Consolidated Statements of Income data for the fiscal years ended December 31, 2020, 2019, 2018, 2017 and 2016, were derived
from our audited Consolidated Financial Statements.

Represents the net amount of COVID-19 expenses, approximately $7.8 million of expenses, offset by $4.9 million of temporary rate increases from
certain payors in our personal care segment and $1.4 million related to the utilization of a portion of the Provider Relief Funds received in November
2020 and included in cost of service revenues on the Consolidated Statements of Income.

Included in income tax expense on the Consolidated Statements of Income.

Included in interest expense on the Consolidated Statements of Income.

(5)

(6)

(7)

(8)

(9)

Average billable census is the number of unique clients receiving a billable service during the year and is the total census divided by months in operation during the
period.

Billable hours is the total number of hours served to clients during the period. Average billable hours per census per month is billable hours divided by average
billable census. Billable hours per day is total billable hours divided by the number of business days in the period. Revenues per billable hour is revenue, attributed
to billable hours, divided by billable hours.

Same store growth reflects the change in year-over-year revenue for the same store base. We define the same store base to include those stores open for at least 52
full weeks. This measure highlights the performance of existing stores, while excluding the impact of acquisitions, new store openings and closures.

Represents referral process and new patients on service during the period.

Average daily census is total patient days divided by the number of days in the period, adjusted for patient days for acquisitions beginning on date of acquisition.

(10) Average length of stay is the average number of days a patient is on service, calculated upon discharge, and is total patient days divided by total discharges in the

period.

(11)

Patient days is days of service for all patients in the period.

(12)

Revenue per patient day is hospice revenue divided by the number of patient days in the period.

(13)

Represents new patients during the period.

(14) A home health certification period begins with a start of care visit and continues for 60 days. If at the end of the initial certification, the patient continues to require

home health services, a recertification is required. This represents the number of recertifications during the period.

(15)

Total volume is total admissions and total recertifications in the period.

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(16)

Represents number of services to patients in the period.

 *

Management deems these metrics to be key performance indicators. Management uses these metrics to monitor our performance, both in our existing operations and
acquisitions. Many of these metrics serve as the basis of reported revenues and assessment of these, provide direct correlation to the results of operations from
period to period and facilitate comparison with the results of our peers. Historical trends established in these metrics can be used to evaluate current operating
results, identify trends affecting our business, determine the allocation of resources and assess the quality and potential variability of our cash flows and earnings.
We believe they are useful to investors in evaluating and understanding our business but should not be used solely in assessing the Company’s performance. These
key performance indicators should not be considered superior to, as a substitute for or as an alternative to, and should be considered in conjunction with, the GAAP
financial measures presented herein to fully evaluate and understand the business as a whole. These measures may not be comparable to similarly-titled performance
indicators used by other companies.

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ITEM 7.

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

You should read the following discussion together with our Consolidated Financial Statements and the related notes included elsewhere in this
Annual Report on Form 10-K. This discussion contains forward-looking statements about our business and operations. Our actual results may differ
materially from those we currently anticipate as a result of the factors we describe under “Risk Factors” and elsewhere in this Annual Report on Form 10-
K and other risks as well as other factors that are not currently known to us, that we currently consider immaterial or that are not specific to us, such as
general economic conditions.

Overview

We are a home care services provider operating in three segments: personal care, hospice and home health. Our services are principally provided in-

home under agreements with federal, state and local government agencies, managed care organizations, commercial insurers and private individuals. Our
consumers are predominantly “dual eligible,” meaning they are eligible to receive both Medicare and Medicaid benefits. Managed care revenues accounted
for 38.6%, 37.8% and 33.9% of our revenue during the years ended December 31, 2020, 2019 and 2018, respectively.

A summary of our financial results for 2020, 2019 and 2018 is provided in the table below.

Net service revenues – continuing operations
Net income from continuing operations
(Loss) earnings from discontinued operations
Net income

Total assets

  $

  $

  $

2020

For the Years Ended December 31,
2019
(Amounts in Thousands)
648,791 
  $
25,811 

  $

  $

  $

(574)    
  $

25,237 

636,748 

  $

764,775 
33,133 
— 
33,133 

892,582 

2018

516,647 
16,307 
126 
16,433 

348,094

As of December 31, 2020, we provided our services in 22 states through approximately 214 offices. For the years ended December 31, 2020, 2019

and 2018, we served approximately 66,000, 61,000 and 57,000 discrete individuals, respectively. Our personal care segment also includes staffing services,
with clients including assisted living facilities, nursing homes and hospice facilities.

COVID-19 Pandemic

On January 31, 2020, the HHS Secretary declared a national public health emergency due to a novel coronavirus. In March 2020, the World Health
Organization declared the outbreak of COVID-19, the disease caused by this novel coronavirus, a pandemic. This disease continues to spread throughout
the United States and other parts of the world. State and local governments, together with public health officials, have recommended and mandated
precautions to mitigate the spread of the virus, including closures of and limitations on public facilities, parks, schools, restaurants, many businesses and
other locations of public assembly. As a result, COVID-19 continues to affect the overall economic conditions in the United States. Although many of the
restrictions have eased across the country, some areas are re-imposing closures and other restrictions as a result of increasing rates of COVID-19 infection
in recent months. As vaccines are being distributed across the country, the FDA continues to facilitate the development of therapeutics to combat COVID-
19 as well as provide oversight for the development of additional vaccines. There are no reliable estimates of how long the pandemic will last, how many
people are likely to be affected by it or the duration or types of restrictions that will be imposed or re-imposed as the situation is continuously evolving. For
these and other reasons, we are unable to predict the long-term impact of the pandemic on our business at this time.

We continue to monitor the impacts on our operations, and have taken precautions intended to minimize the risk to our consumers, patients,
caregivers and employees. We have created a COVID-19 Response Team that is responsible for creating and communicating policy, training and the latest
COVID-19 updates to all employees. Most employees in our headquarters in Frisco, TX, and our support center in Downers’ Grove, IL, continue to work
remotely, and we do not believe this arrangement has had a material impact on our ability to maintain business operations.

For the year ended December 31, 2020, COVID-19 expenses were approximately $7.8 million, which were mostly offset by $4.9 million of

temporary rate increases from certain payors in our personal care segment and $1.4 million related to the utilization of a portion of the Provider Relief
Funds received in November 2020 and included in cost of service revenues on the Consolidated Statements of Income. As of December 31, 2020, the
Company deferred the recognition of $4.2 million of payments received from payors for COVID-19 reimbursement, included within accrued expenses,
which will be recognized if we incur specific expenses such as additional PPE or will be returned as stipulated if COVID-19 expenses are not incurred.
Three of our primary markets, New Mexico, New York and Illinois, have been significantly affected by the pandemic, with high numbers of cases reported.
However, relevant authorities have universally designated our services as “essential,” exempting our services and providers from many of the

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restrictions described above. In addition, the impact of the travel restrictions and social distancing requirements on the Company’s operations for our
consumer population has been minimal. For example, in our personal care services segment, we provide non-medical assistance with activities of daily
living, primarily to persons who are at increased risk of hospitalization or institutionalization, such as the elderly, chronically ill or disabled. Most of these
consumers are largely confined to their homes, and a significant number of our caregivers provide services to only one consumer, often a family member.
We have implemented several new procedures to further reduce the risk of COVID-19 transmission, including a new screening process for both the
caregiver and the consumer and the expansion of the use of PPE from our hospice and home health segments to include our personal care segment. We are
not able to reasonably predict the total costs we will incur related to the COVID-19 pandemic, and such costs could be substantial. According to the
Centers for Disease Control and Prevention, older adults and people with certain underlying medical conditions are at a higher risk for serious illness from
COVID-19.

Prior to the widespread impacts of COVID-19, the primary limitation on our growth had been the difficulty to attract and retain sufficient caregivers

in an environment of very low unemployment rates. Under the CARES Act, all states provided 13 additional weeks of federally funded Pandemic
Emergency Unemployment Assistance benefits to people who exhaust their regular state benefits, followed by additional weeks of federally funded
unemployment benefits in states with high unemployment (up to 13 or 20 weeks depending on state laws) through December 31, 2020. This relief was
expanded by the Continued Assistance for Unemployed Workers Act, signed into law on December 27, 2020, which provides up to 50 weeks of
unemployment benefits plus an additional $300 per week in supplemental benefits. With the widespread adverse impacts of the COVID-19 pandemic on
the hospitality and other labor-intensive industries, we continue to believe we will have an opportunity to increase our hiring of new caregivers in the long
term. However, in the near term, the enhanced unemployment benefits offered by several states have suppressed the opportunity to attract this new pool of
potential caregivers in these states. For example in September 2020, the state of New York announced the LWA program, which provides an additional
$300 in weekly benefits to unemployed individuals.

The COVID-19 pandemic has also impacted our reimbursements from payors. Although we experienced a high volume of consumers suspending
their personal care services due to health concerns, many of these consumers subsequently resumed our services. This reduction was partially offset by an
increase in demand for our services by patients recovering from COVID-19 who have been released from the hospital but are still suffering lingering
effects of the virus.

COVID-19 Relief

As a result of the COVID-19 pandemic, federal and state governments have passed legislation, promulgated regulations, and taken other
administrative actions intended to assist healthcare providers in providing care to COVID-19 patients and other patients during the public health
emergency. These temporary measures include relief from Medicare conditions of participation requirements for healthcare providers, relaxation of
licensure requirements for healthcare professionals, relaxation of privacy restrictions for telehealth remote communications, promoting use of telehealth by
expanding the scope of services for which Medicare reimbursement is available, and limited waivers of fraud and abuse laws for activities related to
COVID-19 during the emergency period. The current federal public health emergency declaration expires April 21, 2021, but HHS has indicated it will
likely extend through 2021. The HHS Secretary may renew the declaration for successive 90-day periods for as long as the emergency continues to exist
and may terminate the declaration whenever he determines that the emergency no longer exists.

One of the primary sources of relief for healthcare providers is the CARES Act, which was expanded by the PPPHCE Act and the CAA. In total, the

CARES Act, the PPPHCE Act and the CAA include $178 billion in funding to be distributed through the Provider Relief Fund to eligible providers,
including public entities and Medicare- and/or Medicaid-enrolled providers. Provider Relief Fund payments are intended to compensate healthcare
providers for lost revenues and health care related expenses incurred in response to the COVID-19 pandemic and are not required to be repaid, provided
that recipients attest to and comply with certain terms and conditions, including limitations on balance billing and not using funds received from the
Provider Relief Fund to reimburse expenses or losses that other sources are obligated to reimburse.

In April 2020, the Company received grants in an aggregate principal amount of $6.9 million, for which it did not apply, from the Provider Relief
Fund as part of the automatic general distributions by HHS. The Company returned these funds in June 2020. In November 2020, the Company received
grants in an aggregate principal amount of $13.7 million from the Provider Relief Fund, for which we applied. The Company utilized $1.4 million of these
funds for healthcare related expenses attributable to COVID-19 that were unreimbursed by other sources in the period ended December 31, 2020 and, in
accordance with the current guidance issued by HHS, expects to utilize additional funds through June 30, 2021, at which point any unused funds will be
returned. We are required to properly and fully document the use of such funds in reports to HHS. The Company’s ability to utilize and retain some or all of
such funds will depend on the magnitude, timing and nature of the impact of the COVID-19 pandemic, as well as the terms and conditions of the funds
received. In April 2020, Queen City Hospice received grants in an aggregate principal amount of approximately $2.5 million, for which it did not apply,
from the Provider Relief Fund as part of the automatic general distributions by HHS. Queen City Hospice used approximately $0.6 million of the funds for
healthcare related expenses attributable to COVID-19 that were unreimbursed by other sources. Queen City Hospice intends to repay $1.9 million, which
represents the remainder of the grants received but not utilized, in 2021. Commercial organizations that receive annual total awards of $750,000 or more in
federal funding, including payments received through the Provider Relief Fund, are subject to federal audit requirements.

In addition, the CARES Act expands the Medicare Accelerated and Advance Payment Program to increase cash flow to providers impacted by the

COVID-19 pandemic. Hospice and home health providers were able to request an advance or accelerated

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payment of up to 100% of the Medicare payment amount for a three-month period (not including Medicare Advantage payments). The Medicare
Accelerated and Advance Payment Program payments are a loan that providers must pay back. Recoupment of these payments was due to begin in August,
but CMS has delayed the recoupment process for these payments, based on amended repayment terms imposed by the CAA, enacted October 1, 2020, until
one year after payment was issued. In April 2020, Queen City Hospice received an amount equal to $10.8 million pursuant to the Medicare Accelerated and
Advance Payment Program. Queen City Hospice did not repay the funds prior to the completion of our acquisition of Queen City Hospice, however, Queen
City Hospice intends to repay such funds in March 2021, prior to any CMS recoupment and before any interest accrues.

The CARES Act and related legislation also include other provisions offering financial relief, for example temporarily lifting the Medicare
sequester, which would have otherwise reduced payments to Medicare providers by 2%, from May 1, 2020, through March 31, 2021 (but also extending
sequestration through 2030). The Medicare sequester relief resulted in an increase of $0.2 million to home health net service revenues and $1.3 million to
hospice net service revenues for the year ended December 31, 2020. Additional financial relief under the CARES Act includes a temporary 6.2% increase
in the FMAP intended to broadly support the solvency of state Medicaid programs.

The CARES Act also provides for certain federal income and other tax changes, including the deferral of the employer portion of Social Security

payroll taxes. The Company received a cash benefit of approximately $7.1 million related to the deferral of employer payroll taxes for 2020 under the
CARES Act, for the period April 2, 2020 through June 30, 2020. Effective July 1, 2020, the Company began paying its deferred portion of employer Social
Security payroll taxes and expects to repay the $7.1 million in 2021.

As the COVID-19 pandemic has progressed, the federal government is considering additional stimulus measures, federal agencies continue to issue

related regulations and guidance, and the public health emergency continues to evolve. We continue to assess the potential impact of COVID-19 and
government responses to the pandemic, including the enactment and implementation of the CARES Act, the PPPHCE Act, the CAA and other stimulus
legislation, on our business, results of operations, financial condition and cash flows.

Acquisitions

In addition to our organic growth, we have grown through acquisitions that have expanded our presence in current markets or facilitated our entry

into new markets where in-home care has been moving to managed care organizations.

On June 1, 2019, we completed the acquisition of VIP for approximately $29.9 million. With the purchase of VIP, we expanded our personal care

services in the state of New York and into the New York City metropolitan area. We funded this acquisition through the delayed draw term loan portion of
our credit facility and available cash.

On August 1, 2019, we completed the acquisition of Alliance for approximately $23.5 million. Additionally, we acquired the assets of Foremost

Home Care (“Foremost”) for approximately $1.4 million. We funded these acquisitions through a combination of our revolving credit facility and available
cash. With the purchase of Alliance, we expanded our personal care, home health and hospice operations in the state of New Mexico. The addition of
Foremost supported our growth strategy in the New York City market area.

On October 1, 2019, we completed the acquisition of Hospice Partners for approximately $135.6 million including the amount of acquired excess

cash held by Hospice Partners at the closing of the acquisition (approximately $5.5 million). We funded the acquisition with a portion of the net proceeds of
our Public Offering. With the purchase of Hospice Partners, we expanded our hospice operations through 21 locations in Idaho, Kansas, Missouri, Oregon,
Texas and Virginia. Hospice Partners also launched a palliative care program in Texas in 2018.

On July 1, 2020, we completed the acquisition of A Plus for approximately $14.5 million, including the amount of excess cash held by A Plus at the

closing of the acquisition (approximately $2.8 million), with funding provided by available cash. With the purchase of A Plus, we expanded our personal
care services in the state of Montana.

On November 1, 2020, we completed the acquisition of County Homemakers for approximately $15.8 million, including the amount of acquired

excess cash held by County Homemakers at the closing of the acquisition (approximately $1.1 million), with funding provided by available cash. With the
purchase of County Homemakers, we expanded our personal care services in the state of Pennsylvania.

On December 4, 2020, we completed the acquisition of Queen City Hospice for approximately $194.8 million, including the amount of acquired
excess cash held by Queen City Hospice at the closing of the acquisition (approximately $15.4 million). With the purchase of Queen City Hospice, we
expanded our Hospice services in the state of Ohio. Additionally, on December 1, 2020, we completed the acquisition of SunLife Home Care for
approximately $1.7 million. With the purchase of SunLife Home Care, we expanded our personal care services in the state of Arizona. We funded these
acquisitions through a combination of our revolving credit facility and available cash.

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Revenue by Payor and Significant States

Our payor clients are principally federal, state and local governmental agencies and managed care organizations. The federal, state and local
programs under which the agencies operate are subject to legislative and budgetary changes and other risks that can influence reimbursement rates. We are
experiencing a transition of business from government payors to managed care organizations, which we believe aligns with our emphasis on coordinated
care and the reduction of the need for acute care.

For the years ended December 31, 2020, 2019 and 2018, our revenue by payor and significant states by segment were as follows:

State, local and other
   governmental programs
Managed care organizations
Private pay
Commercial insurance
Other
Total personal care segment net
   service revenues

Illinois
New York
New Mexico
All other states
Total personal care segment net
   service revenues

2020

Personal Care
2019

2018

Amount
(in Thousands)  

  $

324,670 
287,032 
20,398 
9,991 
5,142 

% of
Segment
Net
Service
Revenues

Amount
(in Thousands)  

% of
Segment
Net
Service
Revenues

Amount
(in Thousands)  

% of
Segment
Net
Service
Revenues

50.2  %   $
44.3   
3.2   
1.5   
0.8   

303,479 
239,559 
21,765 
9,204 
6,721 

52.2  %   $
41.3   
3.7   
1.6   
1.2   

285,973 
173,391 
20,003 
6,173 
5,401 

58.2  %
35.3   
4.1   
1.3   
1.1   

  $

647,233 

100.0  %   $

580,728 

100.0  %   $

490,941 

100.0  %

2020

Personal Care
2019

2018

  $

Amount
(in Thousands)  
288,326 
115,510 
86,618 
156,779 

% of
Segment
Net
Service
Revenues

Amount
(in Thousands)  
247,524 
108,403 
75,666 
149,135 

44.6  %   $
17.8   
13.4   
24.2   

% of
Segment
Net
Service
Revenues

Amount
(in Thousands)  
232,518 
65,117 
58,914 
134,392 

42.6  %   $
18.7   
13.0   
25.7   

% of
Segment
Net
Service
Revenues

47.3  %
13.3   
12.0   
27.4   

  $

647,233 

100.0  %   $

580,728 

100.0  %   $

490,941 

100.0  %

2020

Hospice
2019

2018

Medicare
Managed care organizations
Other
Total hospice segment net service
   revenues

New Mexico
All other states
Total revenue by state

  $

Amount
(in Thousands)  
94,068 
4,931 
2,298 

  $

  $

  $

101,297 

42,648 
58,649 
101,297 

% of Segment
Net Service
Revenues

Amount
(in Thousands)  
49,649 
2,768 
1,184 

92.9  %   $
4.9   
2.2   

% of Segment
Net Service
Revenues

Amount
(in Thousands)  
17,652 
1,047 
151 

92.6  %   $
5.2   
2.2   

53,601 

38,790 
14,811 
53,601 

100.0  %   $

72.4  %   $
27.6   

100.0  %   $

18,850 

18,850 
— 
18,850 

100.0  %   $

42.1  %   $
57.9   

100.0  %   $

44

% of Segment
Net Service
Revenues

93.6  %
5.6   
0.8   

100.0  %

100.0  %
—   
100.0  %

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
  
   
   
   
  
   
  
   
   
   
  
   
  
   
   
   
  
   
  
   
   
   
  
   
  
   
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
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2020

Home Health
2019

2018

Medicare
Managed care organizations
Other
Total home health segment net
   service revenues

New Mexico

  $

Amount
(in Thousands)  
12,765 
3,188 
292 

  $

  $

16,245 

16,245 

% of Segment
Net Service
Revenues

Amount
(in Thousands)  
11,218 
2,942 
302 

78.6  %   $
19.6   
1.8   

% of Segment
Net Service
Revenues

Amount
(in Thousands)  
6,034 
752 
70 

77.6  %   $
20.3   
2.1   

100.0  %   $

100.0  %   $

14,462 

14,462 

100.0  %   $

100.0  %   $

6,856 

6,856 

% of Segment
Net Service
Revenues

88.0  %
11.0   
1.0   

100.0  %

100.0  %

We derive a significant amount of our net service revenues in Illinois, which represented 37.7%, 38.2% and 45.0% of our net service revenues for

the years ended December 31, 2020, 2019 and 2018, respectively.

A significant amount of our revenue is derived from one payor client, the Illinois Department on Aging, the largest payor program for our Illinois

personal care operations, which accounted for 23.0%, 25.3% and 31.7% of our net service revenues for the years ended December 31, 2020, 2019 and
2018, respectively.

The state of Illinois finalized its fiscal year 2020 budget with the inclusion of an appropriation to raise in-home care rates to offset the costs of

previous minimum wage increases in Chicago and other areas of the state that were imposed beginning on July 1, 2018. These rates were originally set to
be effective July 1, 2019, with in-home care rates to be initially increased by 10.9% to $20.28 from $18.29 to partially offset the costs of the minimum
wage hikes. Rates were then further increased on January 1, 2020 by an additional 7.7% to $21.84, providing full funding for both the Chicago minimum
wage increases and a statewide raise for all current in-home caregivers.

The Illinois Department on Aging, in conjunction with Illinois’ Health Care and Family Services, announced that the new rates would become

effective retroactive to July 1, 2019 for services covered by managed care organizations. On January 15, 2020, the Department on Aging announced
confirmation that a one-time bonus payment would be paid to providers who have provided services to clients not enrolled in a managed care organization,
for the time period of July 1, 2019 through November 30, 2019 using an updated hourly rate of $20.28. The bonus payment of $6.8 million was recognized
as net service revenues as of December 31, 2019.

On November 26, 2019, the Chicago City Council voted to approve additional increases in the Chicago minimum wage to $14 per hour beginning
July 1, 2020 to $15 per hour beginning July 1, 2021. The Company and its trade association will be looking for additional funding in the state of Illinois
fiscal year 2022 budget to offset the cost of the July 1, 2021 additional minimum wage increases.

The state of Illinois finalized its fiscal year 2021 budget, with in-home care rates to be increased by 7.1% to $23.40 from $21.84, effective January
1, 2021, contingent upon federal CMS approval. Although federal CMS approval was obtained by the state, as a result of on-going state revenue declines
due to COVID-19 and the failure of the November 2020 referendum to revise the Illinois income tax code, on December 15, 2020, the Governor of Illinois
announced a delay in the implementation of the scheduled rate increase to April 1, 2021.

Our business will benefit from the rate increases noted above, but there is no assurance that additional offsetting rate increases will be adopted in

Illinois for fiscal years beyond fiscal year 2021, and our financial performance will be adversely impacted for any periods in which an additional offsetting
reimbursement rate increase is not in effect.

Impact of Changes in Medicare and Medicaid Reimbursement

Home Health

In June 2019, CMS began the Review Choice Demonstration for Home Health Services in Illinois to identify and prevent fraud, reduce the number
of Medicare appeals, and improve provider compliance with Medicare program requirements. The demonstration expanded to Ohio in September 2019 and
to Texas in March 2020. Home health agencies may initially select from the following claims review and approval processes: pre-claim review, post-
payment review, or a minimal post-payment review with a 25% payment reduction. Home health agencies that maintain high compliance levels will be
eligible for additional, less burdensome options. Beginning in March 2020, CMS temporarily paused certain claims processing requirements for the Review
Choice Demonstration due to the COVID-19 pandemic, but the agency resumed its activities under the demonstration in August 2020. CMS is in the
process of expanding the Review Choice Demonstration to North Carolina and Florida, but is phasing in participation due to the

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COVID-19 pandemic. We are currently unable to predict what impact, if any, this program may have on our result of operations or financial position.

Home health services provided to Medicare beneficiaries are paid under the Medicare Home Health Prospective Payment System (“HHPPS”).
Historically, the HHPPS was based on 60-day episodes of care and used a case-mix system that relied on the number of visits to determine payment.
Effective January 1, 2020, CMS transitioned to 30-day periods of care within each 60-day certification of patient eligibility period for home health
payments and implemented the Patient-Driven Groupings Model (“PDGM”) as part of the shift toward value-based care. The PDGM classifies patients
based on clinical characteristics and other patient information into payment categories and eliminates the use of therapy service thresholds. Also effective
January 1, 2020, CMS finalized a policy allowing therapy assistants to provide maintenance therapy services in the home and modified certain
requirements relating to the home health plan of care.

CMS updates the HHPPS payment rates each calendar year. Effective January 1, 2021, HHPPS rates increased by 2.0%, which reflects a 2.3%
market basket update, reduced by a multifactor productivity adjustment of 0.3 percentage points. CMS expects Medicare payments to home health agencies
in 2021 to increase in the aggregate by 1.9% after accounting for the 0.1 percentage point decrease in payments to home health agencies due to changes in
the rural add-on percentages also mandated by the Bipartisan Budget Act of 2018. Home health providers that do not comply with quality data reporting
requirements are subject to a 2 percentage point reduction to their market basket update.

Historically, CMS paid home health providers 50% to 60% of anticipated payment at the beginning of a patient’s care episode through a request for
anticipated payment (“RAP”). However, to address potential program integrity risks, CMS has phased out RAP payments. In calendar year 2021, CMS will
not provide any up-front payments in response to a RAP but will continue to require home health providers to submit streamlined RAPs as notice that a
beneficiary is under a home health period of care. In calendar year 2022, CMS will replace the RAP with a “Notice of Admission.”

Hospice

Hospice services provided to Medicare beneficiaries are paid under the Medicare Hospice Prospective Payment System, under which CMS sets a

daily rate for each day a patient is enrolled in the hospice benefit. CMS updates these rates each federal fiscal year. Effective October 1, 2020, CMS
increased hospice payment rates by 2.4%. This reflected a 2.4% market basket increase reduced by the multifactor productivity adjustment of 0.04
percentage points. Additionally, the aggregate cap, which limits the total Medicare reimbursement that a hospice may receive based on an annual per-
beneficiary cap amount and the number of Medicare patients served, was updated to $30,683.93 for federal fiscal year 2021. If a hospice’s Medicare
payments exceed its aggregate cap, it must repay Medicare the excess amount.

New York CDPAP

On February 11, 2021, the state of New York announced its initial selection of parties to enter into contracts as a Lead Fiscal Intermediary under its

previously announced RFO process related to its CDPAP, in which the Company currently participates as a provider. The Company was not one of the
selected entities in the initial RFO process. The announcement followed an extended RFO process first begun in 2019, with responses originally due in
February 2020. It is unclear at this time whether the selected parties have the ability to fully meet the CDPAP Program needs or the timing and outcome of
next steps in the process. Management believes changes are unlikely to occur during an estimated 6 to 12 month transition period and any financial impact
to the Company in 2021 is expected to be immaterial. Based on its current run rate, the Company estimates that it receives approximately $52 million in
annualized revenue from the program. The Company will continue to explore its options, including appeals, other arrangements under which the Company
may continue to provide these services, and expense reductions to minimize any potential final impact of the RFO process.

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Components of our Statements of Income

Net Service Revenues

We generate net service revenues by providing our services directly to consumers and primarily on an hourly basis in our personal care segment, on
a daily basis in our hospice segment and on an episodic basis in our home health segment. We receive payment for providing such services from our payor
clients, including federal, state and local governmental agencies, managed care organizations, commercial insurers and private consumers.

In our personal care segment, net service revenues are principally provided based on authorized hours, determined by the relevant agency, at an
hourly rate, which is either contractual or fixed by legislation and are recognized at the time services are rendered. In our hospice segment, net service
revenues are provided based on daily rates for each of the levels of care and are recognized as services are provided. In our home health segment, net
service revenues are based on an episodic basis at a stated rate and recognized based on the number of days elapsed during a period of care within the
reporting period. We also record estimated implicit price concessions (based primarily on historical collection experience) related to uninsured accounts to
record self-pay revenues at the estimated amounts we expect to collect.

Cost of Service Revenues

We incur direct care wages, payroll taxes and benefit-related costs in connection with providing our services. We also provide workers’
compensation and general liability coverage for our employees. Employees are also reimbursed for their travel time and related travel costs in certain
instances.

General and Administrative Expenses

Our general and administrative expenses include our costs for operating our network of local agencies and our administrative offices. Our agency

expenses consist of costs for supervisory personnel, our community care supervisors and office administrative costs. Personnel costs include wages, payroll
taxes, and employee benefits. Facility costs include rents, utilities, and postage, telephone and office expenses. Our corporate and support center expenses
include costs for accounting, information systems, human resources, billing and collections, contracting, marketing and executive leadership. These
expenses consist of compensation, including stock-based compensation, payroll taxes, employee benefits, legal, accounting and other professional fees,
travel, general insurance, rents, provision for doubtful accounts and related facility costs. Expenses related to streamlining our operations such as costs
related to terminated employees, termination of professional services relationships, other contract termination costs and asset write-offs are also included in
general and administrative expenses.

Depreciation and Amortization Expenses

Depreciable assets consist principally of furniture and equipment, network administration and telephone equipment, and operating system software.
Depreciable and leasehold assets are depreciated or amortized on a straight-line method over their useful lives or, if less and if applicable, their lease terms.
We amortize our intangible assets with finite lives, consisting of customer and referral relationships, trade names, trademarks and non-competition
agreements, principally using accelerated methods based upon their estimated useful lives.

Provision for Doubtful Accounts

For 2018 and subsequent periods, subsequent adjustments that are determined to be the result of an adverse change in the payor’s ability to pay are

recognized as provision for doubtful accounts with the adoption of ASU 2014-09, Revenue from Contracts with Customers. The majority of what
historically was classified as provision for doubtful accounts under operating expenses is now treated as an implicit price concession factored into net
service revenues.

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Table of Contents

Interest Income

Illinois law entitles designated service program providers to receive a prompt payment interest penalty based on qualifying services approved for

payment that remain unpaid after a designated period of time. As the amount and timing of the receipt of these payments are not certain, the interest income
is recognized when received. For the years ended December 31, 2019 and 2018, we received $0.7 million and $2.3 million, respectively, in prompt payment
interest. For the year ended December 31, 2020, prompt payment interest was immaterial. While we may be owed additional prompt payment interest, the
amount, timing, and intent to provide such payments remains uncertain, and we will continue to recognize prompt payment interest income upon
satisfaction of these constraints.

Interest Expense

Interest expense is reported in the Consolidated Statements of Income when incurred and consists of (i) interest and unused credit line fees on the
credit facility evidenced by the Credit Agreement, as defined under “Liquidity and Capital Resources,” (ii) interest on our financing lease obligations and
(iii) amortization and write-off of debt issuance costs.

Income Tax Expense

All of our income is from domestic sources. We incur state and local taxes in states in which we operate. Our effective income tax rate was 21.0%,

22.2% and 20.1% for the years ended December 31, 2020, 2019 and 2018, respectively, compared to our federal statutory rate of 21%. Our effective
income tax rates were principally due to the inclusion of state taxes and non-deductible compensation, partially offset by an excess tax benefit and the use
of federal employment tax credits.

Discontinued Operations

Effective March 1, 2013, we sold substantially all of the assets used in our then home health business (the “2013 Home Health Business”) in
Arkansas, Nevada and South Carolina, and 90% of the 2013 Home Health Business in California and Illinois. Effective October 1, 2017, we sold the
remaining 10% ownership interest in the 2013 Home Health Business in California and Illinois. Therefore, we have segregated the 2013 Home Health
Business operating results and presented them separately as discontinued operations for all periods presented, see Note 1 to the Notes to Consolidated
Financial Statements for additional information.

Results of Operations

Year Ended December 31, 2020 Compared to Year Ended December 31, 2019

The following table sets forth, for the periods indicated, our consolidated results of operations.

Net service revenues
Cost of service revenues
Gross profit
General and administrative
   expenses
Depreciation and amortization
Total operating expenses
Operating income from continuing
   operations
Interest income
Interest expense
Total interest expense, net
Income from continuing operations
  before income taxes
Income tax expense
Net income from continuing
   operations
Discontinued operations:
Loss from discontinued
   operations
Net income

2020

Amount

Net Service
Revenues

2019

Amount

Net Service
Revenues

Change

Amount

%

  $

764,775     
538,538     
226,237     

169,679     
12,051     
181,730     

44,507     
(624)    
3,189     
2,565     

41,942     
8,809     

33,133     

100.0  %   $

70.4   
29.6   

22.2   
1.6   
23.8   

5.8   
(0.1)  
0.4   
0.3   

5.5   
1.2   

4.3   

648,791 
469,553 
179,238 

133,912 
10,574 
144,486 

34,752 
(1,523)    
3,105 
1,582 

33,170 
7,359 

25,811 

100.0  %   $

72.4   
27.6 

20.6   
1.6 
22.2   

5.4   
(0.2)  
0.5   
0.3   

5.1 
1.1   

4.0   

115,984     
68,985     
46,999     

35,767     
1,477     
37,244     

9,755     
899     
84     
983     

8,772     
1,450     

17.9  %
14.7   
26.2   

26.7   
14.0   
25.8   

28.1   
(59.0)  
2.7   
62.1   

26.4   
19.7   

7,322     

28.4   

—     
33,133     

  $

—   
4.3  %   $

(574)    

25,237 

(0.1)  
3.9  %   $

574     
7,896     

(100.0)  

31.3  %

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Net service revenues increased by 17.9% to $764.8 million for the year ended December 31, 2020 compared to $648.8 million in 2019. The increase

was due to an increase in same store growth of 5.9% and an 8.1% increase in revenues per billable hour for the year ended December 31, 2020 in our
personal care segment. In addition, net service revenue increased by $47.7 million and $1.8 million from our hospice and home health segments,
respectively, for the year ended December 31, 2020 compared to 2019. The increase in our hospice segment was primarily due to an increase in average
daily census, partially attributed to the acquisitions of Alliance on August 1, 2019 and Hospice Partners on October 1, 2019. The increase in our home
health segment was primarily due to an increase in total visits partially related to the acquisition of Alliance on August 1, 2019.

Gross profit, expressed as a percentage of net service revenues, increased to 29.6% for the year ended December 31, 2020, from 27.6% in 2019. The

increase was mainly attributed to the full-year effect in 2020 of the acquisition of our relatively higher margin hospice segment businesses in 2019.

General and administrative expenses increased to $169.7 million for the year ended December 31, 2020 compared to $133.9 million in 2019. The

increase in general and administrative expenses was primarily due to acquisitions that resulted in an increase in administrative employee wages, taxes and
benefit costs of $24.0 million, an increase in data processing of $1.9 million and an increase in rent expense of $3.1 million. In addition, professional fees
increased by $3.9 million for the year ended December 31, 2020 compared to 2019. General and administrative expenses, expressed as a percentage of net
service revenues increased to 22.2% for 2020, from 20.6% in 2019. The increase was primarily due to an increase in administrative employee wages, taxes
and benefit costs.

Depreciation and amortization increased to $12.1 million for the year ended December 31, 2020 from $10.6 million in 2019, primarily due to the

increase of intangible asset amortization related to the full-year effect in 2020 of our fiscal year 2019 acquisitions and fiscal year 2020 acquisitions.

All of our income is from domestic sources. We incur state and local taxes in states in which we operate. For the years ended December 31, 2020

and 2019, our federal statutory rate was 21.0%. The effective income tax rate was 21.0% and 22.2% for the years ended December 31, 2020 and 2019,
respectively, compared to our federal statutory rate of 21%. Our effective income tax rates was principally due to the inclusion of state taxes and non-
deductible compensation, partially offset by an excess tax benefit and the use of federal employment tax credits. The excess tax benefit is a discrete item,
related to the vesting of equity shares, which requires us to recognize the benefit fully in the period.

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Table of Contents

Results of Operations – Segments

The following tables and related analysis summarize our operating results and business metrics by segment:

Personal Care Segment

Personal Care Segment

Operating Results
Net service revenues
Cost of services revenues
Gross profit
General and administrative expenses
Segment operating income

Business Metrics (Actual Numbers, Except
   Billable Hours in Thousands)
Locations at period end
Average billable census * (1)
Billable hours * (2)
Average billable hours per census per month * (2)
Billable hours per business day * (2)
Revenues per billable hour * (2)
Same store growth revenue % * (3)

Segment Revenue by Payor
State, local and other governmental programs
Managed care organizations
Private pay
Commercial insurance
Other
Total segment net service revenues

Segment Revenue by Significant States
Illinois
New York
New Mexico
All other states
Total segment net service revenues

2020

% of
Segment
Net Service
Revenues

Amount

For the Years Ended December 31,
2019

Change

% of
Segment
Net Service
Revenues

  Amount

  Amount

%

(Amounts in Thousands, Except Percentages)

  $ 647,233     
480,191     
167,042     
60,468     
  $ 106,574     

100.0  %   $ 580,728     
432,413     
148,315     
56,887     
91,428     

74.2   
25.8   
9.3   
16.5  %   $

100.0  %   $

74.5   
25.5   
9.8   
15.7  %   $

66,505     
47,778     
18,727     
3,581     
15,146     

11.5  %
11.0   
12.6   
6.3   
16.6  %

170       
39,199       
30,645       
65       
116,967       
21.07       
5.9       

  $

152       
39,188       
29,732       
63       
113,915       
19.50       
8.2       

  $

11     
913     
2     
3,052     
1.57     

  $

—  %
3.1   
3.2   
2.7   
8.1  %

  $ 324,670     
287,032     
20,398     
9,991     
5,142     
  $ 647,233     

50.2  %   $ 303,479     
239,559     
44.3   
21,765     
3.2   
9,204     
1.5   
6,721     
0.8   
100.0  %   $ 580,728     

52.2  %      
41.3   
3.7   
1.6   
1.2   

100.0  %      

  $ 288,326     
115,510     
86,618     
156,779     
  $ 647,233     

44.6  %   $ 247,524     
108,403     
17.8   
75,666     
13.4   
149,135     
24.2   
100.0  %   $ 580,728     

42.6  %      
18.7   
13.0   
25.7   

100.0  %      

(1)

(2)

Average billable census is the number of unique clients receiving a billable service during the year and is the total census divided by months in operation during the
period.
Billable hours is the total number of hours served to clients during the period. Average billable hours per census per month is billable hours divided by average
billable census. Billable hours per day is total billable hours divided by the number of business days in the period. Revenues per billable hour is revenue, attributed
to billable hours, divided by billable hours.

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(3)

*

Same store growth reflects the change in year-over-year revenue for the same store base. We define the same store base to include those stores open for at least
52 full weeks. This measure highlights the performance of existing stores, while excluding the impact of acquisitions, new store openings and closures.
Management deems these metrics to be key performance indicators. Management uses these metrics to monitor our performance, both in our existing operations and
acquisitions. Many of these metrics serve as the basis of reported revenues and assessment of these, provide direct correlation to the results of operations from period
to period and facilitate comparison with the results of our peers. Historical trends established in these metrics can be used to evaluate current operating results,
identify trends affecting our business, determine the allocation of resources and assess the quality and potential variability of our cash flows and earnings. We believe
they are useful to investors in evaluating and understanding our business but should not be used solely in assessing the Company’s performance. These key
performance indicators should not be considered superior to, as a substitute for or as an alternative to, and should be considered in conjunction with, the GAAP
financial measures presented herein to fully evaluate and understand the business as a whole. These measures may not be comparable to similarly-titled performance
indicators used by other companies.

We derive a significant amount of our net service revenues from operations in Illinois, which represented 44.6% and 42.6% of our net service
revenues for the years ended December 31, 2020 and 2019, respectively. Net service revenues from state, local and other governmental programs accounted
for 50.2% and 52.2% of net service revenues for the years ended December 31, 2020 and 2019, respectively. Managed care organizations accounted for
44.3% and 41.3% of net service revenues for the years ended December 31, 2020 and 2019, respectively, with commercial insurance, private pay and other
payors accounting for the remainder of net service revenues. One payor client, the Illinois Department on Aging, accounted for 23.0% and 25.3% of net
service revenues for the years ended December 31, 2020 and 2019, respectively.

Net service revenues increased by 11.5% for the year ended December 31, 2020 compared to the year ended December 31, 2019. Net service

revenues increased primarily as a result of an increase in same store sales of 5.9% and an increase in revenues per billable hour of 8.1%. Revenue per
billable hours increased for the year ended December 31, 2020 compared to the year ended December 31, 2019, mainly attributed to rate increases
discussed above.

Gross profit, expressed as a percentage of net service revenues, increased from 25.5% for the year ended December 31, 2019 to 25.8% for the year

ended December 31, 2020 due to a decrease in direct service employee wages, taxes and benefit costs of 0.4%.

General and administrative expenses increased by approximately $3.6 million for the year ended December 31, 2020. The increase in general and

administrative expenses was primarily due to acquisitions that resulted in a $4.5 million increase in administrative employee wages, taxes and benefit costs
for the year ended December 31, 2020.

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Hospice Segment

Hospice Segment

Operating Results
Net service revenues
Cost of services revenues
Gross profit
General and administrative expenses
Segment operating income

Business Metrics (Actual Numbers)
Locations at period end
Admissions * (1)
Average daily census * (2)
Average length of stay * (3)
Patient days * (4)
Revenue per patient day * (5)

Segment Revenue by Payor
Medicare
Managed care organizations
Other
Total segment net service revenues

Segment revenue by significant states
New Mexico
All other states
Total segment net service revenues

  $

  $

  $

  $

  $

  $

  $

2020

% of Segment
Net Service
Revenues

Amount

For the Years Ended December 31,
2019

Amount

% of Segment
Net Service
Revenues

(Amounts in Thousands, Except Percentages)

Change

Amount

%

101,297     
47,197     
54,100     
25,394     
28,706     

100.0  %   $

46.6   
53.4   
25.1   
28.3  %   $

53,601     
27,203     
26,398     
12,399     
13,999     

100.0  %   $

50.8   
49.2   
23.2   
26.0  %   $

47,696     
19,994     
27,702     
12,995     
14,707     

34       
6,376       
2,619       
105       
657,172       
154.14       

35       
3,095       
1,783       
107       
349,866       
153.20       

  $

3,281     
836     
(2)    
307,306     
0.94     

  $

89.0  %
73.5   
104.9   
104.8   
105.1  %

106.0  %
46.9   
(1.9)  
87.8   
0.6  %

94,068     
4,931     
2,298     
101,297     

92.9  %   $
4.9   
2.2   
100.0  %   $

49,649     
2,768     
1,184     
53,601     

92.6  %    
5.2   
2.2   
100.0  %    

42,648     
58,649     
101,297     

42.1  %   $
57.9   

100.0  %   $

38,790     
14,811     
53,601     

72.4  %    
27.6   
100.0  %    

(1)
(2)
(3)

(4)
(5)
*

Represents referral process and new patients on service during the period.
Average daily census is total patient days divided by the number of days in the period, adjusted for patient days for acquisitions beginning on date of acquisition.
Average length of stay is the average number of days a patient is on service, calculated upon discharge, and is total patient days divided by total discharges in the
period.
Patient days is days of service for all patients in the period.
Revenue per patient day is hospice revenue divided by the number of patient days in the period.
Management deems these metrics to be key performance indicators. Management uses these metrics to monitor our performance, both in our existing operations and
acquisitions. Many of these metrics serve as the basis of reported revenues and assessment of these, provide direct correlation to the results of operations from period
to period and facilitate comparison with the results of our peers. Historical trends established in these metrics can be used to evaluate current operating results,
identify trends affecting our business, determine the allocation of resources and assess the quality and potential variability of our cash flows and earnings. We believe
they are useful to investors in evaluating and understanding our business but should not be used solely in assessing the Company’s performance. These key
performance indicators should not be considered superior to, as a substitute for or as an alternative to, and should be considered in conjunction with, the GAAP
financial measures presented herein to fully evaluate and understand the business as a whole. These measures may not be comparable to similarly-titled performance
indicators used by other companies.

Hospice generates revenue by providing care to patients with a life expectancy of six months or less, as well as related services for their families.
Net service revenues from Medicare accounted for 92.9% and 92.6% and managed care organizations accounted for 4.9% and 5.2% for the years ended
December 31, 2020 and 2019, respectively. Net service revenues increased by $47.7 million for the year ended December 31, 2020 compared to the year
ended December 31, 2019 primarily due to an increase in average daily census, partially attributed to the acquisitions of Alliance on August 1, 2019 and
Hospice Partners on October 1, 2019.

Gross profit, expressed as a percentage of net service revenues was 53.4% and 49.2% for the years ended December 31, 2020 and 2019,

respectively. The increase in gross profit as a percentage of net service revenues was partially due to a decrease of

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pharmacy costs of 0.6%, direct service employee wages, taxes and benefit costs of 0.3%, medical equipment of 0.6%, direct service supply costs of 0.4%
and other direct expenses related to acquisition synergies.

The hospice segment’s general and administrative expenses primarily consist of administrative employee wages, taxes and benefit costs, rent,
information technology and office expenses. General and administrative expenses, expressed as a percentage of net service revenues was 25.1% and 23.2%
for the years ended December 31, 2020 and 2019, respectively. The increase in general and administrative expenses was primarily due to acquisitions that
resulted in a $10.9 million increase in administrative employee wages, taxes and benefit costs and a $0.9 million increase in rent expenses for the year
ended December 31, 2020.

Home Health Segment

Home Health Segment

Operating Results
Net service revenues
Cost of services revenues
Gross profit
General and administrative expenses
Segment operating income

Business Metrics (Actual Numbers)
Locations at period end
New admissions * (1)
Recertifications * (2)
Total volume * (3)
Visits * (4)

Segment Revenue by Payor
Medicare
Managed care organizations
Other
Total segment net service revenues

Segment revenue by significant states
New Mexico
Total segment net service revenues

2020

% of Segment
Net Service
Revenues

Amount

For the Years Ended December 31,
2019

Amount

% of Segment
Net Service
Revenues

(Amounts in Thousands, Except Percentages)

Change

Amount

%

1,783     
1,213     
570     
568     
2     

775     
(80)    
695     
9,607     

12.3  %
12.2   
12.6   
17.7   
0.2  %

23.2  %
(3.0)  
11.6   
8.8  %

  $

  $

  $

  $

  $
  $

16,245     
11,150     
5,095     
3,773     
1,322     

100.0  %   $

68.6   
31.4   
23.2   
8.2  %   $

14,462     
9,937     
4,525     
3,205     
1,320     

100.0  %   $

68.7   
31.3   
22.2   
9.1  %   $

10       
4,122       
2,578       
6,700       
118,470       

11       
3,347       
2,658       
6,005       
108,863       

12,765     
3,188     
292     
16,245     

78.6  %   $
19.6   
1.8   
100.0  %   $

11,218     
2,942     
302     
14,462     

77.6  %      
20.3   
2.1   

100.0  %      

16,245     
16,245     

100.0  %   $
100.0  %   $

14,462     
14,462     

100.0  %      
100.0  %      

(1)

(2)

(3)
(4)
*

Represents new patients during the period.

A home health certification period begins with a start of care visit and continues for 60 days. If at the end of the initial certification, the patient continues to require
home health services, a recertification is required. This represents the number of recertifications during the period.

Total volume is total admissions and total recertifications in the period.
Represents number of services to patients in the period.
Management deems these metrics to be key performance indicators. Management uses these metrics to monitor our performance, both in our existing operations and
acquisitions. Many of these metrics serve as the basis of reported revenues and assessment of these, provide direct correlation to the results of operations from period
to period and facilitate comparison with the results of our peers. Historical trends established in these metrics can be used to evaluate current operating results,
identify trends affecting our business, determine the allocation of resources and assess the quality and potential variability of our cash flows and earnings. We believe
they are useful to investors in evaluating and understanding our business but should not be used solely in assessing the Company’s performance. These key
performance indicators should not be considered superior to, as a substitute for or as an alternative to, and should be considered in conjunction with, the GAAP
financial measures presented herein to fully evaluate and understand the business as a whole. These measures may not be comparable to similarly-titled performance
indicators used by other companies.

Home health generates revenue by providing home health services on a short-term, intermittent or episodic basis to individuals, generally to treat an
illness or injury. Net service revenues from Medicare accounted for 78.6% and 77.6% and managed care organizations accounted for 19.6% and 20.3% for
the years ended December 31, 2020 and 2019, respectively. Net service revenues

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increased by $1.8 million for the year ended December 31, 2020 compared to the year ended December 31, 2019. Revenue increased primarily due to an
increase in total visits partially related to the acquisition of Alliance on August 1, 2019.

Gross profit, expressed as a percentage of net service revenues was 31.4% and 31.3% for the years ended December 31, 2020 and 2019,

respectively. The increase in gross profit as a percentage of net service revenues was due to a decrease in mileage of 0.8%, partially offset by an increase of
direct service supplies of 0.5% and direct employee wages, taxes and benefit costs of 0.1% for the year ended December 31, 2020.

The home health segment’s general and administrative expenses consist of administrative employee wages, taxes and benefit costs, rent, information
technology and office expenses. General and administrative expenses, expressed as a percentage of net service revenues was 23.2% and 22.2% for the years
ended December 31, 2020 and 2019, respectively. The increase in general and administrative expenses was primarily due to acquisitions that resulted in a
$0.6 million increase in administrative employee wages, taxes and benefit costs for the year ended December 31, 2020.

Year Ended December 31, 2019 Compared to Year Ended December 31, 2018

For the comparison of fiscal years 2019 and 2018, refer to Part II, Item 7—“Results of Operations” on Form 10-K for our fiscal year ended
December 31, 2019, filed with the SEC on August 10, 2020 under the subheading—“Year Ended December 31, 2019 Compared to Year Ended December
31, 2018.”

Liquidity and Capital Resources

Overview

Our primary sources of liquidity are cash on hand and cash from operations and borrowings under our credit facility. At December 31, 2020 and

2019, we had cash balances of $145.1 million and $111.7 million, respectively.

We drew approximately $135.0 million on the revolver portion of our credit facility to fund, in part, the acquisition of Queen City Hospice on

December 4, 2020. At December 31, 2020, we had a total of $178.5 million in revolving loans, with an interest rate of 1.90%, and $18.1 million of term
loans, with an interest rate of 1.90%, outstanding on our credit facility. After giving effect to the amount drawn on our credit facility, approximately $9.0
million of outstanding letters of credit and borrowing limits based on an advance multiple of adjusted EBITDA (as defined in the Credit Agreement), we
had $112.6 million available for borrowing under our credit facility.

During the year ended December 31, 2019, the Company drew approximately $23.5 million on the revolver portion of its credit facility to fund, in
part, the purchase price for the Alliance acquisition on August 1, 2019. Additionally, the Company drew $19.6 million under the delayed draw term loan
portion of its credit facility to fund, in part, the acquisition of VIP on June 1, 2019. At December 31, 2019, we had a total of $43.4 million revolving credit
loans, with an interest rate of 3.44%, and $18.9 million of term loans, with an interest rate of 3.45%, outstanding on our credit facility. After giving effect to
the amount drawn on our credit facility, approximately $10.0 million of outstanding letters of credit and borrowing limits based on an advance multiple of
adjusted EBITDA (as defined in the Credit Agreement), we had $191.4 million available for borrowing under our credit loan facility.

Cash flows from operating activities represent the inflow of cash from our payor clients and the outflow of cash for payroll and payroll taxes,

operating expenses, interest and taxes. Due to its revenue deficiencies as well as budget and financing issues, from time to time the state of Illinois has
reimbursed us on a delayed basis with respect to our various agreements including with our largest payor, the Illinois Department on Aging. The open
receivable balance from the Illinois Department on Aging decreased by $16.4 million from $37.6 million as of December 31, 2019 to $21.2 million as of
December 31, 2020. As discussed in Part I, Item 1—“Business” hereof, the state of Illinois finalized its fiscal year 2021 budget with the inclusion of an
appropriation to raise in-home care rates to offset previous minimum wage increases by the Chicago City Counsel.

COVID-19

The economic slowdown caused by the COVID-19 pandemic poses significant risks to states’ budgets for the 2021 fiscal year, which began July 1

in most states. Depending on the severity and length of a downturn, sales tax collections and income tax withholdings could continue to be depressed in
fiscal 2021 and, potentially, future fiscal years. States could face significant fiscal challenges and may have no choice but to revise their revenue forecasts
and adjust their budgets for fiscal 2021 and, potentially, future fiscal years, accordingly. Indeed, Illinois, New York and New Mexico, our top three markets,
have revised revenue estimates down for the 2021 fiscal year. For example, in New York, which started its fiscal year April 1, the state comptroller recently
estimated that the state would collect at least $10 billion less than originally forecasted, the first year-to-year cut since 2011. The current New York fiscal
plan authorizes the state of New York to issue up to $8 billion in short-term bonds to provide funds in case of reduced revenues during the fiscal year. The
state issued $1.1 billion of bonds on October 28, 2020. The New York fiscal plan also allows two state authorities to provide the state with a $3 billion line
of credit in the new fiscal year. Congress could provide additional relief with

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additional stimulus and relief legislation, including extension of unemployment benefits and relief for states. We cannot determine the impact that COVID-
19 may have on states budgets for 2021 or beyond, however, such impacts could have a material adverse effect on our financial condition, results of
operations and cash flows.

At December 31, 2020, we had $145.1 million of cash on hand and $112.6 million of available, unused committed capacity under our credit facility.

Our credit facility requires us to maintain a total net leverage ratio not exceeding 3.75:1.00. At December 31, 2020, we were in compliance with our
financial covenants under the Credit Agreement. Although we believe our liquidity position remains strong, we can provide no assurance that we will
remain in compliance with the covenants in our Credit Agreement, and in the future, it may prove necessary to seek an amendment with the bank lending
group under our credit facility. The COVID-19 pandemic has resulted in, and may continue to result in, significant disruption of financial and capital
markets, and there can be no assurance that we will be able to raise additional funds on terms acceptable to us, if at all.

In April 2020, the Company received grants in an aggregate principal amount of $6.9 million, for which it did not apply, from the Provider Relief
Fund as part of the automatic general distributions by HHS. The Company returned these funds in June 2020. In November 2020, the Company received
grants in an aggregate principal amount of $13.7 million from the Provider Relief Fund, for which we applied. The Company utilized $1.4 million of these
funds for healthcare related expenses attributable to COVID-19 that were unreimbursed by other sources in the period ended December 31, 2020 and, in
accordance with the current guidance issued by HHS, expects to utilize additional funds through June 30, 2021, at which point any unused funds will be
returned. We are required to properly and fully document the use of such funds in reports to HHS. The Company’s ability to utilize and retain some or all of
such funds will depend on the magnitude, timing and nature of the impact of the COVID-19 pandemic, as well as the terms and conditions of the funds
received. In April 2020, Queen City Hospice received grants in an aggregate principal amount of approximately $2.5 million, for which it did not apply,
from the Provider Relief Fund as part of the automatic general distributions by HHS. Queen City Hospice utilized approximately $0.6 million of the funds
for healthcare related expenses attributable to COVID-19 that were unreimbursed by other sources. Queen City Hospice intends to repay $1.9 million,
which represents the remainder of the grants received but not utilized, in 2021. Commercial organizations that receive annual total awards of $750,000 or
more in federal funding, including payments received through the Provider Relief Fund, are subject to federal audit requirements.

In addition, the CARES Act expands the Medicare Accelerated and Advance Payment Program to increase cash flow to providers impacted by the

COVID-19 pandemic. Hospice and home health providers were able to request an advance or accelerated payment of up to 100% of the Medicare payment
amount for a three-month period (not including Medicare Advantage payments). The Medicare Accelerated and Advance Payment Program payments are a
loan that providers must pay back. Recoupment of these payments was due to begin in August, but CMS has delayed the recoupment process for these
payments, based on amended repayment terms imposed by the CAA, enacted October 1, 2020, until one year after payment was issued. In April 2020,
Queen City Hospice received an amount equal to $10.8 million pursuant to the Medicare Accelerated and Advance Payment Program. Queen City Hospice
did not repay the funds prior to the completion of our acquisition of Queen City Hospice, however, Queen City Hospice intends to repay such funds in
March 2021, prior to any CMS recoupment and before any interest accrues.

The CARES Act and related legislation also include other provisions offering financial relief, for example temporarily lifting the Medicare
sequester, which would have otherwise reduced payments to Medicare providers by 2%, from May 1, 2020, through March 31, 2021 (but also extending
sequestration through 2030). The Medicare sequester relief resulted in an increase of $0.2 million to home health net service revenues and $1.3 million to
hospice net service revenues for the year ended December 31, 2020. Additional financial relief under the CARES Act includes a temporary 6.2% increase
in the FMAP intended to broadly support the solvency of state Medicaid programs.

The impact of the COVID-19 pandemic is fluid and continues to evolve, and, therefore, we cannot currently predict with certainty the extent to
which our business, results of operations, financial condition or liquidity will ultimately be impacted. Given the dynamic nature of these circumstances, the
related financial effect cannot be reasonably estimated at this time but is not expected to materially adversely impact our business. See Part I, Item 1A
—“Risk Factors — The COVID-19 pandemic could negatively affect our operations, business and financial condition, and our liquidity could also be
negatively impacted, particularly if the U.S. economy remains unstable for a significant amount of time” of this Annual Report on Form 10-K.

Public Offering

On September 9, 2019, we completed a public offering of an aggregate 2,300,000 shares of common stock, par value $0.001 per share, including

300,000 shares of common stock sold pursuant to the exercise in full by the underwriters of their option to purchase additional shares, at a public offering
price of $79.50 per share (the “Public Offering”). We received net proceeds of approximately $172.9 million, after deducting underwriting discounts and
estimated offering expenses of approximately $9.9 million, in connection with the completion of the Public Offering. We used approximately $130.0
million from the net proceeds of the offering to fund the purchase price for our acquisition of Hospice Partners on October 1, 2019 and used any remaining
net proceeds of the offering for general corporate purposes, and to fund, in part, 2020 acquisitions.

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On August 20, 2018, we, together with Eos Capital Partners III, L.P. (the “Selling Stockholder”) completed a secondary public offering of an
aggregate 2,100,000 shares of common stock, par value $0.001 per share at a purchase price per share to the public of $59.00 (the “2018 Public Offering
Price”). Pursuant to the terms and conditions of the Underwriting Agreement, 1,075,267 shares of common stock were issued and sold by us (the “Primary
Shares”) and 1,024,733 shares of Common Stock were sold by the Selling Stockholder (the “Secondary Shares”). Net proceeds of approximately $59.1
million were received by us from the sale of 1,075,267 Primary Shares. On August 22, 2018, the underwriters exercised their full over-allotment option in
connection with the offering and, as a result, we issued and sold an additional 315,000 shares of common stock to the underwriters at the 2018 Public
Offering Price, less the underwriting discount. The over-allotment resulted in additional net proceeds to us of approximately $17.5 million. We used the
proceeds received from this offering for general corporate purposes, and to pay down the $102.6 million of our delayed term loan discussed above in
connection with the amendment and restatement of our credit facility. We did not receive any of the proceeds from the sale of the Secondary Shares. The
secondary offering resulted in an increase to additional paid in capital of approximately $76.6 million, net of issuance costs of $5.4 million, on our
Consolidated Balance Sheets at December 31, 2018.

Amended and Restated Senior Secured Credit Facility

On October 31, 2018, we entered into the Amended and Restated Credit Agreement, dated as of October 31, 2018, with certain lenders and Capital
One, National Association, as a lender and as agent for all lenders (as amended by the Amendment (as hereinafter defined), the “Credit Agreement”). This
credit facility totaled $269.6 million, inclusive of a $250.0 million revolving loan and a $19.6 million delayed draw term loan and is evidenced by the
Credit Agreement. This credit facility amended and restated our existing senior secured credit facility totaling $250.0 million. As used throughout this
Annual Report on Form 10-K, “credit facility” shall mean the credit facility evidenced by the Credit Agreement.

The maturity of this credit facility is May 8, 2023. Interest on this credit facility may be payable at (x) the sum of (i) an applicable margin ranging

from 0.75% to 1.50% based on the applicable senior net leverage ratio plus (ii) a base rate equal to the greatest of (a) the rate of interest last quoted by The
Wall Street Journal as the “prime rate,” (b) the sum of the federal funds rate plus a margin of 0.50% and (c) the sum of the adjusted LIBOR that would be
applicable to a loan with an interest period of one month advanced on the applicable day (not to be less than 0.00%) plus a margin of 1.00% or (y) the sum
of (i) an applicable margin ranging from 1.75% to 2.50% based on the applicable senior net leverage ratio plus (ii) the offered rate per annum for similar
dollar deposits for the applicable interest period that appears on Reuters Screen LIBOR01 Page (not to be less than zero). Swing loans may not be LIBOR
loans. The availability of additional draws under this credit facility is conditioned, among other things, upon (after giving effect to such draws) the Total
Net Leverage Ratio (as defined in the Credit Agreement) not exceeding 3.75:1.00. In certain circumstances, in connection with a Material Acquisition (as
defined in the Credit Agreement), we can elect to increase our Total Net Leverage Ratio compliance covenant to 4.25:1.00 for the then current fiscal
quarter and the three succeeding fiscal quarters. In connection with this credit facility, we incurred approximately $0.9 million of debt issuance costs.

Addus HealthCare, Inc. (“Addus HealthCare”) is the borrower, and its parent, Holdings, and substantially all of Holdings’ subsidiaries are
guarantors under this credit facility, and it is collateralized by a first priority security interest in all of our and the other credit parties’ current and future
tangible and intangible assets, including the shares of stock of the borrower and subsidiaries. The Credit Agreement contains affirmative and negative
covenants customary for credit facilities of this type, including limitations on us with respect to liens, indebtedness, guaranties, investments, distributions,
mergers and acquisitions and dispositions of assets.

We pay a fee ranging from 0.20% to 0.35% based on the applicable senior net leverage ratio times the unused portion of the revolving loan portion

of the credit facility.

The Credit Agreement contains customary affirmative covenants regarding, among other things, the maintenance of records, compliance with laws,

maintenance of permits, maintenance of insurance and property and payment of taxes. The Credit Agreement also contains certain customary financial
covenants and negative covenants that, among other things, include a requirement to maintain a minimum Interest Coverage Ratio (as defined in the Credit
Agreement), a requirement to stay below a maximum Total Net Leverage Ratio (as defined in the Credit Agreement) and a requirement to stay below a
maximum permitted amount of capital expenditures, as well as restrictions on guarantees, indebtedness, liens, investments and loans, subject to customary
carve outs, a restriction on dividends (provided that Addus HealthCare may make distributions to us in an amount that does not exceed $7.5 million in any
year absent of an event of default, plus limited exceptions for tax and administrative distributions), a restriction on the ability to consummate acquisitions
(without the consent of the lenders) under our credit facility subject to compliance with the Total Net Leverage Ratio (as defined in the Credit Agreement)
thresholds, restrictions on mergers, dispositions of assets, and affiliate transactions, and restrictions on fundamental changes and lines of business.

On September 12, 2019, we entered into a First Amendment (the “Amendment”) to our Credit Agreement. The Amendment increased our credit

facility by $50.0 million in incremental revolving loans, for an aggregate $300.0 million in revolving loans. The Amendment provides that future
incremental loans may be for term loans or an increase to the revolving loan commitments. The Amendment further provides that the proceeds of the
incremental revolving loan commitments may be used for, among other things, general corporate purposes. In connection with this Amendment, we
incurred approximately $0.4 million of debt issuance costs.

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At December 31, 2020, we were in compliance with our financial covenants under the Credit Agreement.

Cash Flows

The following table summarizes historical changes in our cash flows for the years ended December 31, 2020, 2019 and 2018:

Net cash provided by operating activities
Net cash used in investing activities
Net cash provided by financing activities

2020

2019

2018

  $

 $
109,411 
(214,236)   
138,189 

12,019    $
(188,697)    
217,986     

33,203 
(67,789)
51,238

Year Ended December 31, 2020 Compared to Year Ended December 31, 2019

Net cash provided by operating activities was $109.4 million for the year ended December 31, 2020, compared to $12.0 million in 2019 due to

changes in accounts receivable primarily related to the growth in revenue, a decrease in days sales outstanding (“DSO”) during the year ended
December 31, 2020 compared to 2019, as described below and $19.4 million of government stimulus advances received during 2020, net of acquisition
activities. The related receivables due from the Illinois Department on Aging represented 15.9% and 25.1% of net accounts receivable at December 31,
2020 and 2019, respectively.

Net cash used in investing activities was $214.2 million for the year ended December 31, 2020, compared to $188.7 million for the year ended
December 31, 2019. Our investing activities for the year ended December 31, 2020 primarily consisted of $194.8 million for the acquisition of Queen City
Hospice, $15.8 million for the acquisition of County Homemakers, $14.5 million for the acquisition of A Plus and $6.8 million in purchases of property
and equipment primarily related to our ongoing investments in our technology infrastructure and investments in expanding our corporate office. Our
investing activities for the year ended December 31, 2019 consisted of $135.6 million for the acquisition of Hospice Partners, $29.9 million for the
acquisition of VIP, $23.5 million for the acquisition of Alliance and $4.6 million in purchases of property and equipment primarily related to our ongoing
investments in our technology infrastructure.

Net cash provided by financing activities was $138.2 million for the year ended December 31, 2020 compared to $218.0 million for the year ended

December 31, 2019. Our financing activities for the year ended December 31, 2020 primarily related to borrowings of approximately $135.0 million on the
revolver portion of our credit facility to fund, in part, the Queen City Hospice acquisition and $3.9 million in cash received from the exercise of stock
options. Our financing activities for the year ended December 31, 2019 primarily related to net proceeds from our Public Offering of $172.9 million,
borrowings of approximately $23.5 million on the revolver portion of our credit facility to fund the Alliance acquisition, borrowings of $19.6 million on the
delayed draw term loan portion of our credit facility to fund, in part, the VIP acquisition and $3.2 million in cash received from the exercise of stock
options.

Year Ended December 31, 2019 Compared to Year Ended December 31, 2018

For the comparison of fiscal years 2019 and 2018, refer to Part II, Item 7—“Liquidity and Capital Resources” on Form 10-K for our fiscal year
ended December 31, 2019, filed with the SEC on August 10, 2020 under the subheading—“Year Ended December 31, 2019 Compared to Year Ended
December 31, 2018.”

Outstanding Accounts Receivable

Gross accounts receivable as of December 31, 2020 and 2019 were $133.4 million and $150.6 million, respectively. Outstanding accounts

receivable, net of the allowance for doubtful accounts, decreased by $17.0 million as of December 31, 2020 compared to December 31, 2019. This decrease
is related to the decrease in DSO as described below. Accounts receivable for the Illinois Department on Aging decreased approximately $16.4 million
during the year ended December 31, 2020. Our collection procedures include review of account aging and direct contact with our payors. We have
historically not used collection agencies. An uncollectible amount is written off to the allowance account after reasonable collection efforts have been
exhausted.

We calculate our DSO by taking the accounts receivable outstanding net of the allowance for doubtful accounts divided by the net service revenues

for the last quarter, multiplied by the number of days in that quarter. Our DSOs were 61, 72 and 65 days at December 31, 2020, 2019 and 2018,
respectively. The DSOs for our largest payor, the Illinois Department on Aging, at December 31, 2020, 2019 and 2018 were 46, 78 and 51 days,
respectively. We may not receive payments on a consistent basis in the near term and our DSOs and the DSO for the Illinois Department on Aging may
increase despite the state of Illinois’s enactment of state budgets for fiscal years 2020 and 2021.

The economic slowdown caused by the COVID-19 pandemic poses significant risks to states’ budgets for the 2021 fiscal year, which began July 1

in most states. Depending on the severity and length of a downturn, sales tax collections and income tax

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withholdings could continue to be depressed in fiscal 2021 and, potentially, future fiscal years. States could face significant fiscal challenges and may have
no choice but to revise their revenue forecasts and adjust their budgets for fiscal 2021 and, potentially, future fiscal years, accordingly. For example, in New
York, which started its fiscal year April 1, the state comptroller recently estimated that the state would collect at least $10 billion less than originally
forecasted, the first year-to-year cut since 2011. The current New York fiscal plan authorizes the state of New York to issue up to $8 billion in short-term
bonds to provide funds in case of reduced revenues during the fiscal year. The state issued $1.1 billion of bonds on October 28, 2020. The New York fiscal
plan also allows two state authorities to provide the state with a $3 billion line of credit in the new fiscal year. Congress could provide additional relief with
additional stimulus and relief legislation, including extension of unemployment benefits and relief for states. While we cannot determine the impact that
COVID-19 may have on states budgets for 2021 or beyond, such impacts could have a material adverse effect on our financial condition, results of
operations and cash flows.

Off-Balance Sheet Arrangements

As of December 31, 2020, we did not have any off-balance sheet guarantees or arrangements with unconsolidated entities.

Critical Accounting Policies and Estimates

The discussion and analysis of our financial condition and results of operations are based on our Consolidated Financial Statements prepared in
accordance with GAAP. The preparation of the financial statements requires us to make estimates and assumptions that affect the reported amounts of
assets and liabilities, revenues and expense and related disclosures.

Our significant accounting policies are described in Note 1 to the Notes to Consolidated Financial Statements. An accounting policy is deemed to be

critical if it requires an accounting estimate to be made based on assumptions about matters that are highly uncertain at the time the estimate is made, if
different estimates reasonably could have been used, or if changes in the estimate that are reasonably possible could materially impact the financial
statements. We base our estimates and judgments on historical experience and other sources and factors that we believe to be reasonable under the
circumstances, however, actual results may differ from these estimates. Our critical accounting policies requiring estimates, assumptions and judgments
that we believe have the most significant impact on our consolidated financial statements are described below.

Goodwill and Intangible Assets

Under business combination accounting, assets and liabilities are generally recognized at their fair values and the difference between the consideration

transferred, excluding transaction costs, and the fair values of the assets and liabilities is recognized as goodwill. The Company’s significant identifiable
intangible assets consist of customer and referral relationships, trade names and trademarks and state licenses. The Company uses various valuation
techniques to determine initial fair value of its intangible assets, including relief-from-royalty, income approach, discounted cash flow analysis, and multi-
period excess earnings, which use significant unobservable inputs, or Level 3 inputs, as defined by the fair value hierarchy. Under these valuation
approaches, we are required to make estimates and assumptions about future market growth and trends, forecasted revenue and costs, expected periods over
which the assets will be utilized, appropriate discount rates and other variables. The Company estimates the fair values of the trade names using the relief-
from-royalty method, which requires assumptions such as the long-term growth rates of future revenues, the relief from royalty rate for such revenue, the
tax rate and the discount rate. The Company estimates the fair value of existing indefinite-lived state licenses based on a blended approach of the
replacement cost method and cost savings method, which involves estimating the total process costs and opportunity costs to obtain a license, by estimating
future earnings before interest and taxes and applying an estimated discount rate, tax rate and time to obtain the license. The Company estimates the fair
value of existing finite-lived state licenses based on a method of analyzing the definite revenue streams with the license and without the license, which
involves estimating revenues and expenses, estimated time to build up to a current revenue base, which is market specific, and the non-licensed revenue
allocation, revenue growth rates, discount rate and tax amortization benefits. The Company estimates the fair value of customer and referral relationships
based on a multi-period excess earnings method, which involves identifying revenue streams associated with the assets, estimating the attrition rates based
upon historical financial data, expenses and cash flows associated with the assets, contributory asset charges, rates of return for specific assets, growth
rates, discount rate and tax amortization benefits. The Company estimates the fair value of non-competition agreements based on a method of analyzing the
factors to compete and factors not to compete, which involves estimating historical financial data, forecasted financial statements, growth rates, tax
amortization benefit, discount rate, review of factors to compete and factors not to compete as well as an assessment of the probability of successful
competition for each non-competition agreement.

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The carrying value of our goodwill is the excess of the purchase price over the fair value of the net assets acquired from various acquisitions. In

accordance with ASC Topic 350, Goodwill and Other Intangible Assets, goodwill and intangible assets with indefinite useful lives are not amortized. We
test goodwill for impairment at the reporting unit level on an annual basis, as of October 1, or whenever potential impairment triggers occur, such as a
significant change in business climate or regulatory changes that would indicate that an impairment may have occurred. We may use a qualitative test to
determine whether impairment has occurred. Additionally, it is our policy to update the fair value calculation of our reporting units and perform the
quantitative goodwill impairment test on a periodic basis. The goodwill impairment test involves comparing the fair value of a reporting unit with its
carrying value, including goodwill. If the fair value of a reporting unit exceeds its carrying value, then goodwill is not impaired. If the fair value of a
reporting unit is less than its carrying value, then goodwill is impaired to the extent of the difference. For the years ended December 31, 2020, 2019 and
2018, we performed the quantitative analysis to evaluate whether an impairment occurred. Based on the totality of the information available, we concluded
that it was more likely than not that the estimated fair values were greater than the carrying values of the reporting units. For the fiscal year 2020
impairment test, the fair value of the reporting units exceeded their respective carrying values by at least 90% (commonly referred to as “headroom”). We
concluded that there were no impairments for the years ended December 31, 2020, 2019 or 2018. As of December 31, 2020 and 2019, goodwill was $469.1
million and $275.4 million, respectively, included in our Consolidated Balance Sheets.

Our identifiable intangible assets consist of customer and referral relationships, trade names, trademarks, state licenses and non-competition
agreements. Definite-lived intangible assets are amortized using straight-line and accelerated methods based upon the estimated useful lives of the
respective assets, which range from one to twenty-five years, and assessed for impairment whenever events or changes in circumstances indicate that the
carrying amount may not be recoverable. Customer and referral relationships are amortized systematically over the periods of expected economic benefit,
which range from five to ten years. We would recognize an impairment loss when the estimated future non-discounted cash flows associated with the
intangible asset are less than the carrying value. An impairment charge would then be recorded for the excess of the carrying value over the fair value. We
estimate the fair value of these intangible assets using the income approach. In accordance with ASC Topic 350, Goodwill and Other Intangible Assets,
intangible assets with indefinite useful lives are not amortized. We test intangible assets with indefinite useful lives for impairment at the reporting unit
level on an annual basis, as of October 1, or whenever potential impairment triggers occur, such as a significant change in business climate or regulatory
changes that would indicate that an impairment may have occurred. No impairment charge was recorded for the years ended December 31, 2020, 2019 or
2018. As of December 31, 2020 and 2019, intangibles, net of accumulated amortization, was $71.5 million and $57.1 million, respectively, included in our
Consolidated Balance Sheets. Amortization of intangible assets is reported in the statement of income caption, “Depreciation and amortization” and not
included in the income statement caption cost of service revenues.

Revenue Recognition, Accounts Receivable and Allowances

Net service revenue is recognized at the amount that reflects the consideration the Company expects to receive in exchange for providing services

directly to consumers. Receipts are from federal, state and local governmental agencies, managed care organizations, commercial insurers and private
consumers for services rendered. The Company assesses the consumers' ability to pay at the time of their admission based on the Company's verification of
the customer's insurance coverage under the Medicare, Medicaid, and other commercial or managed care insurance programs. Laws and regulations
governing the governmental programs in which we participate are complex and subject to interpretation. Net service revenues related to uninsured
accounts, or self-pay, is recorded net of implicit price concessions estimated based on historical collection experience to reduce revenue to the estimated
amount we expect to collect. Amounts collected from all sources may be less than amounts billed due to implicit price concessions resulting from client
eligibility issues, insufficient or incomplete documentation, services at levels other than authorized, pricing differences and other reasons unrelated to credit
risk. We monitor our net service revenues and collections from these sources and record any necessary adjustment to net service revenues based upon
management’s assessment of historical write offs and expected net collections, business and economic conditions, trends in federal, state and private
employer health care coverage and other collection indicators.

Accounts receivable is reduced to the amount expected to be collected in future periods for services rendered to customers prior to the balance sheet

date. Management estimates the value of accounts receivable, net of allowances for implicit price concessions based upon historical experience and other
factors, including an aging of accounts receivable, evaluation of expected adjustments, past adjustments and collection experience in relation to amounts
billed, current contract and reimbursement terms, shifts in payors and other relevant information. Collection of net service revenues we expect to receive is
normally a function of providing complete and correct billing information to the payors within the various filing deadlines. The evaluation of these
historical and other factors involves complex, subjective judgments impacting the determination of the implicit price concession assumption. In addition,
we compare our cash collections to recorded net service revenues and evaluate our historical allowances, including implicit price concessions, based upon
the ultimate resolution of the accounts receivable balance.

Prior to 2018, we established an allowance for doubtful accounts to the extent it was probable that a portion or all of a particular account would not

be collected. We established a provision for doubtful accounts primarily by reviewing the creditworthiness of

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significant customers and through evaluations over the collectability of the receivables. An allowance for doubtful accounts was maintained at a level that
our management believed was sufficient to cover potential losses.

With the modified retrospective adoption of ASU 2014-09, Revenue from Contracts with Customers, in 2018 subsequent adjustments that are
determined to be the result of an adverse change in the payor’s ability to pay are recognized as provision for doubtful accounts. The majority of what
historically was classified as provision for doubtful accounts under operating expenses is now treated as an implicit price concession factored into the
determination of net service revenues discussed above. Our collection procedures include review of account aging and direct contact with our payors. We
have historically not used collection agencies. An uncollectible amount is written off to the allowance account after reasonable collection efforts have been
exhausted. As of December 31, 2020 and 2019, the allowance for doubtful accounts balance was $1.0 million and $1.0 million, respectively, which is
included in accounts receivable, net of allowances on our Consolidated Balance Sheets.

Recent Accounting Pronouncements

Refer to Note 1 to the Notes to Consolidated Financial Statements for further discussion.

Contractual Obligations and Commitments

We had outstanding letters of credit of $9.0 million at December 31, 2020. These standby letters of credit benefit our third-party insurer for our high
deductible workers’ compensation insurance program. The amount of the letters of credit is negotiated annually in conjunction with the insurance renewals.

The following table summarizes our cash contractual obligations as of December 31, 2020:

Contractual Obligations

Total

Less than
1 Year

1-3
Years
(Amounts in Thousands)

3-5
Years

More than
5 Years

Revolving loan under the amended and
   restated credit facility, 1.90% due 2023
Term loan under the amended and
   restated credit facility, 1.90% due 2023
Interest payable on revolving and
   term loans (1)
Operating leases
Total contractual obligations

  $

178,458    $

—    $

178,458    $

—    $

18,130   

980   

17,150   

—   

11,219   
51,931   
259,738    $

4,923   
10,681   
16,584    $

6,296   
15,984   
217,888    $

  $

—   
8,752   
8,752    $

— 

— 

— 
16,514 
16,514

(1)

As described in Note 8 to the Notes to Consolidated Financial Statements, interest on borrowings under the revolving and term loan are variable. The calculated
interest payable amounts above use actual rates available through January 2021 and assumes the January rates of 1.90%, respectively, are for all future interest
payable on revolving and term loans.

Impact of Inflation

Inflation in the past several years in the United States has been modest. Future inflation would have mostly negative impacts on our business. Rising
price levels might allow us to increase our fees to private pay clients, but would cause our operating costs, particularly the wages we pay our caregivers, to
increase. Further, our ability to realize rate increases from government programs might be limited despite inflation.

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ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

We are exposed to market risk associated with changes in interest rates on our variable rate long-term debt, including, without limitation, the

potential impact of the discontinuation or modification of LIBOR. As of December 31, 2020, we had outstanding borrowings of approximately $196.6
million on our credit facility, all of which was subject to variable interest rates. As of December 31, 2019, we had outstanding borrowings of approximately
$62.3 million on our credit facility, all of which was subject to variable interest rates. If the variable rates on this debt were 100 basis points higher than the
rate applicable to the borrowing during the year ended December 31, 2020, our net income would have decreased by $0.6 million, or $0.04 per diluted
share. We do not currently have any derivative or hedging arrangements, or other known exposures, to changes in interest rates.

ITEM 8.

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Our Consolidated Financial Statements together with the related Notes to Consolidated Financial Statements and the report of our independent

registered public accounting firm, are set forth on the pages indicated in Part IV, Item 15—“Exhibits and Financial Statement Schedules.”

ITEM 9.

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

None.

ITEM 9A. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our Chief Executive Officer and our Chief Financial Officer, conducted an evaluation of our disclosure

controls and procedures, as such term is defined under Rule 13a-15(e) promulgated under the Securities Exchange Act of 1934, as amended (the “Exchange
Act”). Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed
by an issuer in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods
specified in the SEC’s rules and forms, and that such information is accumulated and communicated to the issuer’s management, including its principal
executive and principal financial officers, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure.
Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving
their objectives and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures.

Based on the evaluation of our disclosure controls and procedures, our Chief Executive Officer and Chief Financial Officer concluded that our

disclosure controls and procedures were effective as of December 31, 2020.

Remediation of Previously Reported Material Weaknesses

As previously described in Part II, Item 9A of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019, we determined that we

had material weaknesses in our internal control over financial reporting. These material weaknesses primarily related to 1) the overall design and
implementation of an effective risk assessment, 2) controls over the review and approval of hours worked and billed, and 3) controls over the accuracy of
the implicit price concession assumption used in the estimation of the recoverability of unadjudicated net service revenues (accounts receivable, net).

Our management began a remediation plan to address the material weaknesses as soon as they were identified. Because the reliability of the internal

control process requires repeatable execution, the successful remediation of these material weaknesses required review and evidence of operating
effectiveness prior to concluding that the controls were effective.

During the year ended December 31, 2020, we implemented the following changes to our internal control over financial reporting:

•

•

Identified dedicated internal resources, supplemented with third-party specialists, to assist with formalizing a robust and detailed risk assessment
plan, including identifying and assessing those risks commensurate with the significant changes within our Company.
Implemented enhancements to the design of control activities related to the review and approval of hours worked and billed, including obtaining
and reviewing the Service Organization Control 1 Type 2 (“SOC 1 Type 2”) report from our preferred electronic visit verification (“EVV”)
vendor. Additionally, we enhanced existing controls to increase our level of precision of review of hours worked and billed and implemented new
controls within the payroll process.

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•

Implemented enhancements to the design of control activities over the accuracy of the implicit price concession assumption used in the estimate
of recoverability of unadjudicated net service revenues, including additional analysis related to aged accounts receivable and using cash
collection data to validate the recoverability.

We have completed execution of our remediation plan and successfully remediated the material weaknesses in internal control over financial reporting

described above as of December 31, 2020.

Management’s Annual Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Exchange

Act Rule 13a-15(f). Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Under the
supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we conducted an assessment
of the effectiveness of our internal control over financial reporting based on the framework in Internal Control — Integrated Framework issued by the
Committee of Sponsoring Organizations of the Treadway Commission (2013 framework). Based on our assessment under the framework in Internal
Control — Integrated Framework, our management concluded that our internal control over financial reporting was effective as of December 31, 2020.

Under SEC Staff guidance, companies are permitted to exclude acquisitions from their first assessment of internal control over financial reporting
which covers the period in which such acquisition was completed. We excluded A Plus Health Care, Inc., County Homemakers and Queen City Hospice,
each of which are wholly-owned subsidiaries, from our assessment of internal control over financial reporting as of December 31, 2020 because they were
acquired in purchase business combinations on July 1, 2020, November 1, 2020 and December 1, 2020, respectively.

•

•
•

A Plus Health Care, Inc. represented 0.6% of our revenues and 2.2% of our operating income, respectively for the year ended December 31,
2020.
County Homemakers represented 0.3% of our revenues and 0.5% of our operating income, respectively for the year ended December 31, 2020.
Queen City Hospice represented 0.6% of our revenues and (1.4)% of our operating income, respectively for the year ended December 31, 2020.

The effectiveness of our internal control over financial reporting as of December 31, 2020 has been audited by PricewaterhouseCoopers LLP, an

independent registered public accounting firm, as stated in its report which appears within Part IV, Item 15—“Exhibits and Financial Statement
Schedules.”.

Changes in Internal Control Over Financial Reporting

There were no changes in our internal control over financial reporting identified in connection with the evaluation required by Rule 13a-15(d) and
15d-15(d) of the Exchange Act that occurred during the fiscal quarter ended December 31, 2020 that have materially affected, or are reasonably likely to
materially affect, our internal control over financial reporting.

ITEM 9B. OTHER INFORMATION

None.

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PART III

Certain information required by Part III is omitted from this Annual Report on Form 10-K as we intend to file our definitive Proxy Statement for the

2021 Annual Meeting of Stockholders pursuant to Regulation 14A of the Exchange Act not later than 120 days after the end of the fiscal year covered by
this Annual Report, and certain information included in the Proxy Statement is incorporated herein by reference.

ITEM 10.

DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The information required by this item is incorporated by reference to the 2021 Proxy Statement to be filed with the SEC not later than 120 days after

the end of the fiscal year ended December 31, 2020.

We have adopted a Code of Business Conduct and Ethics (“Code of Conduct”) that is applicable to all of our employees, officers and members of

our Board of Directors, and our subsidiaries. The Code of Conduct addresses, among other things, legal compliance, conflicts of interest, corporate
opportunities, protection and proper use of Company assets, confidential and proprietary information, integrity of records, compliance with accounting
principles and relations with government agencies. A copy of the current version of our Code of Conduct is available in the Investors—Corporate
Governance section of our internet website located at www.addus.com. A copy of the Code of Conduct is also available in print, free of charge, to any
stockholder who requests it by writing to Addus HomeCare Corporation, 6303 Cowboys Way, Suite 600, Frisco, TX 75034. We intend to post amendments
to or waivers from, if any, our Code of Conduct at this location on our website, in each case to the extent such amendment or waiver would otherwise
require the filing of a Current Report on Form 8-K pursuant to Item 5.05 thereof.

ITEM 11.

EXECUTIVE COMPENSATION

The information required by this item is incorporated by reference to the 2021 Proxy Statement to be filed with the SEC not later than 120 days after

the end of the fiscal year ended December 31, 2020.

ITEM 12.

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER
MATTERS

The information required by this item is incorporated by reference to the 2021 Proxy Statement to be filed with the SEC not later than 120 days after

the end of the fiscal year ended December 31, 2020.

ITEM 13.

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information required by this item is incorporated by reference to the 2021 Proxy Statement to be filed with the SEC not later than 120 days

after the end of the fiscal year ended December 31, 2020.

ITEM 14.   PRINCIPAL ACCOUNTING FEES AND SERVICES

The information required by this item is incorporated by reference to the 2021 Proxy Statement to be filed with the SEC not later than 120 days

after the end of the fiscal year ended December 31, 2020.

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ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

PART IV

(a)

(1), (2) The Financial Statements listed on the index on page F-1 following are included herein. All schedules are omitted, either because they
are not applicable or because the required information is shown in the financial statements or the notes thereto.

(b) Exhibits

Exhibit
Number   

EXHIBIT INDEX

Description of Document

    3.1

    3.2

    4.1

    4.2

  10.1

  10.2

  10.3

  10.4

  10.5

  10.6

  10.7

  10.8

  10.9

Amended and Restated Certificate of Incorporation of Addus HomeCare Corporation dated as of October 27, 2009 (filed on November  20,
2009 as Exhibit 3.1 to Addus HomeCare Corporation’s Quarterly Report on Form 10-Q (File No. 001-34504) and incorporated by reference
herein).

Amended and Restated Bylaws of Addus HomeCare Corporation, as amended by the First Amendment to Amended and Restated Bylaws
(filed on May  9, 2013 as Exhibit 3.2 to the Company’s Quarterly Report on Form 10-Q (File No. 001-34504) and incorporated by reference
herein).

Form of Common Stock Certificate (filed on October 2, 2009 as Exhibit 4.1 to Amendment No. 4 to Addus HomeCare Corporation’s
Registration Statement on Form S-1 (File No. 333-160634) and incorporated by reference herein).

Description of Securities of Addus HomeCare Corporation Registered under Section 12 of the Exchange Act (filed on August 10, 2020 as
Exhibit 4.2 to Addus HomeCare Corporation’s Annual Report on Form 10-K (File No. 001-34504) and incorporated by reference herein).

Separation and General Release Agreement, dated as of September 20, 2009, between Addus HealthCare, Inc. and W. Andrew Wright, III
(filed on September 21, 2009 as Exhibit 10.1(b) to Amendment No. 2 to Addus HomeCare Corporation’s Registration Statement on Form S-1
(File No. 333-160634) and incorporated by reference herein).*

Addus HealthCare, Inc. Home Health and Home Care Division Vice President and Regional Director Bonus Plan (filed on July 17, 2009 as
Exhibit 10.10 to Addus HomeCare Corporation’s Registration Statement on Form S-1 (File No. 333-160634) and incorporated by reference
herein).*

Addus HealthCare, Inc. Support Center Vice President and Department Director Bonus Plan (filed on July 17, 2009 as Exhibit 10.11 to Addus
HomeCare Corporation’s Registration Statement on Form  S-1 (File No. 333-160634) and incorporated by reference herein).*

Addus Holding Corporation 2006 Stock Incentive Plan (filed on July 17, 2009 as Exhibit 10.12 to Addus HomeCare Corporation’s
Registration Statement on Form S-1 (File No. 333-160634) and incorporated by reference herein).*

Director Form of Non-Qualified Stock Option Certificate under the 2006 Stock Incentive Plan (filed on July 17, 2009 as Exhibit 10.13 to
Addus HomeCare Corporation’s Registration Statement on Form S-1 (File  No. 333-160634) and incorporated by reference herein).*

Executive Form of Non-Qualified Stock Option Certificate under the 2006 Stock Incentive Plan (filed on July 17, 2009 as Exhibit 10.14 to
Addus HomeCare Corporation’s Registration Statement on Form S-1 (File  No. 333-160634) and incorporated by reference herein).*

Form of Indemnification Agreement (filed on July 17, 2009 as Exhibit 10.16 to Addus HomeCare Corporation’s Registration Statement on
Form S-1 (File No. 333-160634) and incorporated by reference herein).

License Agreement for Horizon Homecare Software, dated March 24, 2006, between McKesson Information Solutions, LLC and Addus
HealthCare, Inc. (filed on August 26, 2009 as Exhibit 10.17 to Amendment No. 1 to Addus HomeCare Corporation’s Registration Statement
on Form S-1 (File No. 333-160634) and incorporated by reference herein).

Contract Supplement to License Agreement No. C0608555, dated March 24, 2006 (filed on August 26, 2009 as Exhibit 10.17(a) to
Amendment No. 1 to Addus HomeCare Corporation’s Registration Statement on Form S-1 (File No.  333-160634) and incorporated by
reference herein).

  10.10

Contract Supplement to License Agreement No. 00608555, dated March 28, 2006 (filed on August 26, 2009 as Exhibit 10.17(b) to
Amendment No. 1 to Addus HomeCare Corporation’s Registration Statement on Form S-1 (File No.  333-160634) and incorporated by
reference herein).

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  10.11

  10.12

  10.13

  10.14

  10.15

  10.16

  10.17

  10.18

  10.19

  10.20

  10.21

  10.22

  10.23

  10.24

  10.25

  10.26

Amendment to License Agreement No. C0608555, dated March   28, 2006, between McKesson Information Solutions LLC and Addus
HealthCare, Inc. (filed on August 26, 2009 as Exhibit 10.17(c) to Amendment No. 1 to Addus HomeCare Corporation’s Registration Statement
on Form S-1 (File No. 333-160634) and incorporated by reference herein).

Form of Addus HomeCare Corporation 2009 Stock Incentive Plan (filed on September 21, 2009 as Exhibit 10.20 to Amendment No. 2 to
Addus HomeCare Corporation’s Registration Statement on Form S-1 (File No. 333-160634) and incorporated by reference herein).*

Form of Nonqualified Stock Option Award Agreement pursuant to the 2009 Stock Incentive Plan (filed on September   21, 2009 as Exhibit
10.20(a) to Amendment No.  2 to Addus HomeCare Corporation’s Registration Statement on Form S-1 (File No.  333-160634) and
incorporated by reference herein).*

Form of Restricted Stock Award Agreement pursuant to the 2009 Stock Incentive Plan (filed on September   21, 2009 as Exhibit 10.20(b) to
Amendment No. 2 to Addus HomeCare Corporation’s Registration Statement on Form S-1 (File No. 333-160634) and incorporated by
reference herein).*

The Executive Nonqualified “Excess” Plan Adoption Agreement, by Addus HealthCare, Inc., dated April 1, 2012 (filed on April  5, 2012 as
Exhibit 99.1 to Addus HomeCare Corporation’s Current Report on Form 8-K (File No. 001-34504) and incorporated by reference herein).*

The Executive Nonqualified Excess Plan Document (filed on April 5, 2012 as Exhibit 99.2 to Addus HomeCare Corporation’s Current Report
on Form 8-K (File No. 001-34504) and incorporated herein by reference).*

Asset Purchase Agreement, dated as of February 7, 2013, by and among Addus HealthCare, Inc., its subsidiaries identified therein, LHC
Group, Inc. and its subsidiaries identified therein (filed on March 6, 2013 as Exhibit 99.1 to Addus HomeCare Corporation’s Current Report on
Form 8-K (File  No. 001-34504) and incorporated by reference herein).

Employment and Non-Competition Agreement, effective December 15, 2014, by and between Addus HealthCare, Inc. and Maxine
Hochhauser (filed on December 15, 2014 as Exhibit 99.1 to Addus HomeCare Corporation’s Current Report on Form 8-K (File No. 001-
34504) and incorporated by reference herein).*

Securities Purchase Agreement, dated as of April 24, 2015, by and among Addus HealthCare, Inc., Margaret Coffey, Carol Kolar, South Shore
Home Health Service, Inc. and Acaring Home Care, LLC (filed on May 8, 2015 as Exhibit 10.1 to Addus HomeCare Corporation’s Quarterly
Report on Form 10-Q (File No.  001-34504) and incorporated by reference herein).

Separation Agreement and General Release, dated as of March 18, 2016, by and between Addus HealthCare, Inc. and Inna Berkovich (filed on
March 23, 2016 as Exhibit 10.1 to Addus HomeCare Corporation’s Current Report on Form 8-K (File No. 001-34504) and incorporated by
reference herein).*

Separation Agreement and General Release, effective May 25, 2016, by and between Addus HealthCare, Inc. and Donald Klink (filed on May
27, 2016 as Exhibit 99.1 to Addus HomeCare Corporation’s Current Report on Form 8-K (File No. 001-34504) and incorporated by reference
herein).*

Separation Agreement and General Release, dated as of March 1, 2016, by and between Addus HomeCare Corporation and Mark S. Heaney
(filed on March 2, 2016 as Exhibit 99.2 to Addus HomeCare Corporation’s Current Report on Form 8-K (File No. 001-34504) and
incorporated by reference herein).*

Severance Agreement and General Release, dated as of February 13, 2017, by and between Addus HomeCare Corporation and Maxine
Hochhauser (filed on January 18, 2017 as Exhibit 10.1 to Addus HomeCare Corporation’s Current Report on Form 8-K (File No. 001-34504)
and incorporated by reference herein).*

Credit Agreement, dated as of May 8, 2017, by and among Addus Healthcare, Inc., as the Borrower, the other parties from time to time a party
thereto, and Capital One, National Association, as a Lender and Swing Lender and as Agent for all Lenders, Suntrust Bank, as Documentation
Agent, Bank of the West, Compass Bank, Fifth Third Bank and JPMorgan Chase Bank, N.A., as Co-Syndication Agents, the other financial
institutions party thereto, as Lenders, Capital One, National Association, Bank of the West, Compass Bank, Fifth Third Bank and JPMorgan
Chase Bank, N.A. and Suntrust Robinson Humphrey as Joint Lead Arrangers and Capital One, National Association, as Sole Bookrunner (filed
on May  9, 2017 as Exhibit 10.3 to Addus HomeCare Corporation’s Quarterly Report on Form 10-Q (File No. 001-34504) and incorporated by
reference herein).

Addus HomeCare Corporation’s 2017 Omnibus Incentive Plan, effective as of April 27, 2017 (filed on June   16, 2017 as Exhibit 10.1 to
Addus HomeCare Corporation’s Current Report on Form 8-K (File No. 001-34504) and incorporated by reference herein).*

Form of Nonqualified Stock Option Award Agreement pursuant to the 2017 Omnibus Incentive Plan. (filed on March 14, 2018 as Exhibit
10.28 to Addus HomeCare Corporation’s Annual Report on Form 10-K (File No. 001-34504) and incorporated by reference herein).*

65

 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
 
  
 
 
  
 
 
  
Table of Contents

  10.27

  10.28

  10.29

  10.30

  10.31

  10.32

  10.33

  10.34

  10.35

  10.36

  10.37

  10.38

  10.39

  10.40

  10.41

  10.42

Form of Restricted Stock Award Agreement pursuant to the 2017 Omnibus Incentive Plan. (filed on March 14, 2018 as Exhibit 10.29 to Addus
HomeCare Corporation’s Annual Report on Form 10-K (File No. 001-34504) and incorporated by reference herein).*

Amended and Restated Employment and Non-Competition Agreement, dated April 25, 2017, by and between Addus HealthCare, Inc. and
Brenda Belger (filed on August 8, 2017 as Exhibit 10.7 to Addus HomeCare Corporation’s Quarterly Report on Form 10-Q (File No. 001-
34504) and incorporated by reference herein).*

Transition Agreement and Release, effective as of August 14, 2017, by and between Addus HealthCare, Inc. and Brenda Belger (filed on July
31, 2017 as Exhibit 10.1 to Addus HomeCare Corporation’s Current Report on Form 8-K (File No.  001-34504) and incorporated by reference
herein).*

Stock Purchase Agreement, dated February 27, 2018, by and among Addus Healthcare, Inc., Michael J. Merrell and Mary E. Merrell,
individually, Michael J. Merrell and Mary E. Merrell, as Trustees of the Merrell Revocable Trust UTA dated June 3, 2012, and Michael J.
Merrell and Mary E. Merrell, as Trustees of the Ambercare Corporation Employee Stock Ownership Plan Trust (filed on March 5, 2018 as
Exhibit 10.1 to Addus HomeCare Corporation’s Current Report on Form 8-K (File No. 001-34504) and incorporated by reference herein).

Amended and Restated Credit Agreement by and among Addus HealthCare, Inc., as borrower, the Company, the other Credit Parties party
thereto, the Lenders and L/C Issuers party thereto, and Capital One, National Association, as administrative agent (filed on August 11, 2018 as
Exhibit 10.2 to Addus HomeCare Corporation’s Quarterly Report on Form 10-Q (File No. 001-34504) and incorporated by reference herein).

Second Amended and Restated Employment and Non-Competition Agreement, dated November 5, 2018, by and between Addus HealthCare,
Inc. and R. Dirk Allison (filed on August 11, 2018 as Exhibit 10.3 to Addus HomeCare Corporation’s Quarterly Report on Form 10-Q (File
No. 001-34504) and incorporated by reference herein). *

Second Amended and Restated Employment and Non-Competition Agreement, dated November 5, 2018, by and between Addus HealthCare,
Inc. and Brian Poff (filed on August 11, 2018 as Exhibit 10.4 to Addus HomeCare Corporation’s Quarterly Report on Form 10-Q (File No.
001-34504) and incorporated by reference herein). *

Second Amended and Restated Employment and Non-Competition Agreement, dated November 5, 2018, by and between Addus HealthCare,
Inc. and James Zoccoli (filed on August 11, 2018 as Exhibit 10.5 to Addus HomeCare Corporation’s Quarterly Report on Form 10-Q (File No.
001-34504) and incorporated by reference herein). *

Second Amended and Restated Employment and Non-Competition Agreement, dated November 5, 2018, by and between Addus HealthCare,
Inc. and Darby Anderson (filed on August 11, 2018 as Exhibit 10.6 to Addus HomeCare Corporation’s Quarterly Report on Form 10-Q (File
No. 001-34504) and incorporated by reference herein). *

Second Amended and Restated Employment and Non-Competition Agreement, dated November 5, 2018, by and between Addus HealthCare,
Inc. and W. Bradley Bickham (filed on August 11, 2018 as Exhibit 10.7 to Addus HomeCare Corporation’s Quarterly Report on Form 10-Q
(File No. 001-34504) and incorporated by reference herein). *

Amended and Restated Employment and Non-Competition Agreement, dated November 5, 2018, by and between Addus HealthCare, Inc. and
Laurie Manning (filed on August 11, 2018 as Exhibit 10.8 to Addus HomeCare Corporation’s Quarterly Report on Form 10-Q (File No. 001-
34504) and incorporated by reference herein). *

Amended and Restated Credit Agreement, dated as of October 31, 2018, by and among Addus HealthCare, Inc., as borrower, the Company, the
other Credit Parties party thereto, the Lenders and L/C Issuers party thereto, and Capital One, National Association, as administrative agent
(filed on November 8, 2018 as Exhibit 10.2 to Addus HomeCare Corporation’s Quarterly Report on Form 10-Q (File No. 001-34504) and
incorporated by reference herein).

Employment and Non-Competition Agreement, effective April 29, 2019, by and between Addus HealthCare, Inc. and Sean Gaffney (filed on
April 8, 2019 as Exhibit 99.2 to Addus HomeCare Corporation’s Current Report on Form 8-K (File No. 001-34504) and incorporated by
reference herein). *

Employment and Non-Competition Agreement, effective November 7, 2019, by and between Addus HealthCare, Inc. and David Tucker (filed
on August 10, 2020 as Exhibit 10.40 to Addus HomeCare Corporation’s Annual Report on Form 10-K (File No. 001-34504) and incorporated
by reference herein).*

Employment and Non-Competition Agreement, effective November 7, 2019, by and between Addus HealthCare, Inc. and Mike Wattenbarger
(filed on August 10, 2020 as Exhibit 10.41 to Addus HomeCare Corporation’s Annual Report on Form 10-K (File No. 001-34504) and
incorporated by reference herein).*

Transition Agreement and Release, effective as of July 31, 2019, by and between Addus HealthCare, Inc. and James “Zeke” Zoccoli (filed on
July 24, 2019 as Exhibit 10.1 to Addus HomeCare Corporation’s Current Report on Form 8-K (File No. 001-34504) and incorporated by
reference herein). *

66

 
 
 
  
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

  10.43

  10.44

  10.45

  10.46

  21.1

  23.1

  31.1

  31.2

  32.1

  32.2

Equity Purchase Agreement, dated August 25, 2019, by and among Addus Healthcare, Inc., Hospice Partners of America, LLC, New Capital
Partners II – HS, Inc., Senior Care Services, LLC, Eastside Partners II, L.P., and New Capital Partners II, LLC (filed on September 3, 2019 as
Exhibit 2.1 to Addus HomeCare Corporation’s Registration Statement on Form S-3ASR (File No. 333-233600) and incorporated by reference
herein).

First Amendment to Amended and Restated Credit Agreement, dated as of September 12, 2019, by and among Addus HealthCare, Inc., as the
Borrower, Addus HomeCare Corporation, other Credit Parties party thereto, Capital One, National Association, as administrative agent and as
a Lender, and the other Lenders party thereto (filed on September 13, 2019 as Exhibit 10.1 to Addus HomeCare Corporation’s Quarterly
Report on Form 10-Q (File No. 001-34504) and incorporated by reference herein).

Unit Purchase Agreement, dated November 10, 2020, by and among Addus Healthcare, Inc., Queen City Hospice, LLC, Miracle City Hospice,
LLC, and QCH Holdings LLC.

Amendment to Unit Purchase Agreement, dated December 3, 2020, by and among Addus Healthcare, Inc., Queen City Hospice, LLC, Miracle
City Hospice, LLC, and QCH Holdings LLC.

   Subsidiaries of Addus HomeCare Corporation.

   Consent of PricewaterhouseCoopers LLP, Independent Registered Public Accounting Firm.

Certification of Chief Executive Officer Pursuant to Rule 13-14(a) of the Securities Exchange Act of 1934 as Adopted Pursuant to Section  302
of the Sarbanes-Oxley Act of 2002.

Certification of Chief Financial Officer Pursuant to Rule 13-14(a) of the Securities Exchange Act of 1934 as Adopted Pursuant to Section  302
of the Sarbanes-Oxley Act of 2002.

Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of
2002.

Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of
2002.

101.INS

Inline XBRL Instance Document (the instance document does not appear in the Interactive Data File because its XBRL tags are embedded
within the Inline XBRL document).

101.SCH    Inline XBRL Taxonomy Extension Schema Document.

101.CAL    Inline XBRL Taxonomy Calculation Linkbase Document.

101.LAB    Inline XBRL Taxonomy Label Linkbase Document.

101.PRE    Inline XBRL Presentation Linkbase Document.

101.DEF    Inline XBRL Taxonomy Extension Definition Linkbase Document.

104

   Cover Page Interactive Data File (embedded within the Inline XBRL document and contained in Exhibit 101).

*

Management compensatory plan or arrangement

ITEM 16. FORM 10-K SUMMARY

None.

67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed

on its behalf by the undersigned, thereunto duly authorized.

Addus HomeCare Corporation

By:

/s/    R. DIRK ALLISON        
R. Dirk Allison,
President and Chief Executive Officer

Date: March 1, 2021

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the

registrant and in the capacities and on the date indicated:

Signature

Title

Date

  President and Chief Executive Officer (Principal Executive

February 26, 2021

Officer) and Director

  Chief Financial Officer (Principal Financial and

February 26, 2021

Accounting Officer)

/s/    R. DIRK ALLISON        
R. Dirk Allison

/s/    BRIAN POFF        
Brian Poff

/s/    MICHAEL EARLEY        
Michael Earley

/s/    MARK L. FIRST        
Mark L. First

/s/    STEVEN I. GERINGER        
Steven I. Geringer

/s/    DARIN J. GORDON        
Darin J. Gordon

/s/    ESTEBAN LÓPEZ, M.D.         
Esteban López, M.D.

  Director

  Director

  Director

  Director

  Director

/s/    VERONICA HILL-MILBOURNE        
Veronica Hill-Milbourne

  Director

/s/    JEAN RUSH        
Jean Rush

  Director

/s/    SUSAN T. WEAVER, M.D., FACP         
Susan T. Weaver, M.D., FACP

  Director

68

February 26, 2021

February 26, 2021

February 26, 2021

February 26, 2021

February 26, 2021

February 26, 2021

February 26, 2021

February 26, 2021

 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
Table of Contents

INDEX TO CONSOLIDATED FINANCIAL INFORMATION

Report of Independent Registered Public Accounting Firm
Consolidated Balance Sheets
Consolidated Statements of Income
Consolidated Statements of Stockholders’ Equity
Consolidated Statements of Cash Flows
Notes to Consolidated Financial Statements

Page

F-2
F-5
F-6
F-7
F-8
F-9

All schedules for which provision is made in the applicable accounting regulation of the Securities and Exchange Commission are not required

under the related instructions or are inapplicable and therefore have been omitted.

F-1

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Report of Independent Registered Public Accounting Firm

To the Board of Directors and Stockholders of Addus HomeCare Corporation

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheets of Addus HomeCare Corporation and its subsidiaries (the “Company”) as of December 31,
2020 and 2019, and the related consolidated statements of income, of stockholders’ equity and of cash flows for each of the three years in the period ended
December 31, 2020, including the related notes (collectively referred to as the “consolidated financial statements”). We also have audited the Company's
internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control - Integrated Framework (2013) issued
by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as of
December 31, 2020 and 2019, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2020 in
conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material
respects, effective internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control - Integrated
Framework (2013) issued by the COSO.

Change in Accounting Principle

As discussed in Note 1 to the consolidated financial statements, the Company changed the manner in which it accounts for leases in 2019.

Basis for Opinions

The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting,
and for its assessment of the effectiveness of internal control over financial reporting, included in Management’s Annual Report on Internal Control Over
Financial Reporting appearing under Item 9A. Our responsibility is to express opinions on the Company’s consolidated financial statements and on the
Company's internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting
Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable
assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective
internal control over financial reporting was maintained in all material respects.

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial
statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis,
evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used
and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal
control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness
exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing
such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

As described in Management’s Annual Report on Internal Control Over Financial Reporting, management has excluded A Plus Health Care, Inc., County
Homemakers, and Queen City Hospice from its assessment of internal control over financial reporting as of December 31, 2020, because they were
acquired by the Company in purchase business combinations during 2020. We have also excluded A Plus Health Care, Inc., County Homemakers, and
Queen City Hospice from our audit of internal control over financial reporting. A Plus Health Care, Inc., County Homemakers, and Queen City Hospice are
wholly-owned subsidiaries whose total revenues and total operating income excluded from management’s assessment and our audit of internal control over
financial reporting represent approximately 0.6%, 0.3% and 0.6% of total revenues, respectively and approximately 2.2%, 0.5% and (1.4)%, of total
operating income, respectively, of the related consolidated financial statement amounts for the year ended December 31, 2020.

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting
and the preparation of financial statements for external purposes in accordance with generally accepted accounting

F-2

 
 
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principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that,
in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that
transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that
receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii)
provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could
have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of
effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of
compliance with the policies or procedures may deteriorate.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were
communicated or required to be communicated to the audit committee and that (i) relate to accounts or disclosures that are material to the consolidated
financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not
alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below,
providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.

Valuation of Accounts Receivable, Net of Allowances for Implicit Price Concessions

As described in Note 1 to the consolidated financial statements, net service revenue is recognized at the amount that reflects the consideration the Company
expects to receive in exchange for providing services directly to consumers. Amounts collected may be less than amounts billed due to implicit price
concessions, resulting from client eligibility issues, insufficient or incomplete documentation, services at levels other than authorized, pricing differences
and other reasons unrelated to credit risk. Management estimates the value of accounts receivable, net of allowances for implicit price concessions, based
upon historical experience and other factors, including an aging of accounts receivable, evaluation of expected adjustments, past adjustments and collection
experience in relation to amounts billed, current contract and reimbursement terms, shifts in payors and other relevant information. As disclosed by
management, the evaluation of these historical and other factors involves complex, subjective judgments. Accounts receivable, net of allowances for
implicit price concessions (before the allowance for doubtful accounts), were $133.6 million as of December 31, 2020.

The principal considerations for our determination that performing procedures relating to the valuation of accounts receivable, net of allowances for
implicit price concessions is a critical audit matter are (i) the high degree of auditor judgment and subjectivity in applying procedures relating to the
valuation of accounts receivable, net of allowances for implicit price concessions due to the significant judgment by management when developing the
estimate; and (ii) the significant audit effort in performing procedures and evaluating the audit evidence obtained related to the estimate. As previously
disclosed by management, a material weakness existed during the year related to this matter.

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated
financial statements. These procedures included testing the effectiveness of controls relating to management’s estimate of the valuation of accounts
receivable, net of implicit price concessions, including controls over the allowance for implicit price concessions. These procedures also included, among
others, (i) evaluating management’s process for developing the estimate of accounts receivable, net of allowances for implicit price concessions, as well as
the relevance and use of historical experience data as an input into the estimate, (ii) testing the completeness and accuracy of the charges and payments
used by management in the estimate by testing a sample of revenue transactions, (iii) evaluating the historical accuracy of management’s process for
developing the estimate of the amount which will ultimately be collected by comparing actual cash collections to the previously recorded accounts
receivable, and (iv) developing an independent expectation of the amount expected to be collected by management. Developing the independent
expectation involved calculating the percentage of cash collections as compared to the recorded accounts receivable balance as of the end of the prior year
and comparing that percentage to management’s collection expectation used to determine the current year estimate of accounts receivable, net of
allowances for implicit price concessions.

Valuation of Queen City Hospice Identifiable Intangible Assets

As described in Notes 1 and 4 to the consolidated financial statements, during 2020, the Company completed the acquisition of Queen City Hospice, LLC
and its affiliate Miracle City Hospice, LLC (together “Queen City Hospice”) for net consideration of $194.8 million. As a result of the acquisition,
management recorded total identifiable intangible assets of $20.0 million, related to trade names, non-competition agreements, and state licenses.
Management estimates the fair values of the trade names using the relief-from-royalty method, which requires assumptions such as the long-term growth
rates of future revenues, the relief from royalty rate for such revenue, the tax rate and the discount rate. Management estimates the fair value of existing
indefinite-lived state licenses based on a

F-3

 
Table of Contents

blended approach of the replacement cost method and cost savings method, which involves estimating the total process costs and opportunity costs to
obtain a license, by estimating future earnings before interest and taxes and applying an estimated discount rate, tax rate and time to obtain the license.
Management estimates the fair value of non-competition agreements based on a method of analyzing the factors to compete and factors not to compete,
which involves estimating historical financial data, forecasted financial statements, growth rates, tax amortization benefit, discount rate, review of factors to
compete and factors not to compete as well as an assessment of the probability of successful competition for each non-competition agreement.

The principal considerations for our determination that performing procedures relating to the valuation of identifiable intangible assets resulting from the
acquisition of Queen City Hospice is a critical audit matter are (i) the high degree of auditor judgment and subjectivity in applying procedures relating to
the fair value measurement of identifiable intangible assets acquired due to the significant judgment by management when developing the estimates; (ii)
significant audit effort in performing procedures and evaluating audit evidence relating to the significant assumptions such as (a) the relief from royalty rate
and the discount rate for certain trade names, and (b) the estimated time to obtain the license and the discount rate for certain indefinite-lived state licenses
(collectively, the “identifiable intangible assets significant assumptions”); and (iii) the audit effort involved the use of professionals with specialized skill
and knowledge.

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated
financial statements. These procedures included testing the effectiveness of controls relating to estimating the fair value of identifiable intangible assets
recorded from the Queen City Hospice acquisition, including controls over development of the identifiable intangible assets significant assumptions. These
procedures also included, among others, testing management’s process for estimating the fair value of intangible assets, which included evaluating the
appropriateness of the valuation methods, testing the completeness and accuracy of underlying data used by management, and evaluating the
reasonableness of identifiable intangible assets significant assumptions. Evaluating the reasonableness of the identifiable intangible assets significant
assumptions, except for the discount rates, involved considering the following, as applicable, (i) past performance of the acquired businesses, and (ii)
economic and industry metrics and forecasts. In addition, the discount rates were evaluated by considering the cost of capital of comparable businesses and
other industry factors. Professionals with specialized skill and knowledge were used to assist in evaluating the appropriateness of the valuation methods
used and the reasonableness of the discount rates.

/s/ PricewaterhouseCoopers LLP

Dallas, Texas
March 1, 2021

We have served as the Company’s auditor since 2019.

F-4

 
 
 
 
 
 
 
Table of Contents

ADDUS HOMECARE CORPORATION
AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS
As of December 31, 2020 and 2019
(amounts and shares in thousands, except per share data)

2020

2019

Assets
Current assets
Cash
Accounts receivable, net of allowances
Prepaid expenses and other current assets

Total current assets
Property and equipment, net of accumulated depreciation and amortization
Other assets
Goodwill
Intangibles, net of accumulated amortization
Deferred tax assets, net
Operating lease assets, net

Total other assets
Total assets

Liabilities and stockholders’ equity
Current liabilities

Accounts payable
Accrued payroll
Accrued expenses
Government stimulus advances
Accrued workers’ compensation insurance
Current portion of long-term debt

Total current liabilities
Long-term liabilities

Long-term debt, less current portion, net of debt issuance costs
Long-term operating lease liabilities
Other long-term liabilities

Total long-term liabilities
Total liabilities
Stockholders’ equity

Common stock—$.001 par value; 40,000 authorized and 15,826 and 15,617 shares
   issued and outstanding as of December 31, 2020 and 2019, respectively
Additional paid-in capital
Retained earnings
Total stockholders’ equity
Total liabilities and stockholders’ equity

  $

  $

  $

  $

  $

  $

145,078 
132,650 
9,969 
287,697 
19,749 

469,072 
71,549 
6,524 
37,991 
585,136 
892,582 

23,705 
35,815 
37,564 
32,087 
13,759 
971 
143,901 

193,901 
35,516 
588 
230,005 
373,906 

16 
369,495 
149,165 
518,676 
892,582 

  $

  $

  $

  $

  $

  $

111,714 
149,680 
7,993 
269,387 
12,156 

275,368 
57,079 
1,647 
21,111 
355,205 
636,748 

19,641 
30,587 
22,429 
— 
14,143 
728 
87,528 

59,164 
14,301 
163 
73,628 
161,156 

15 
359,545 
116,032 
475,592 
636,748

See accompanying Notes to Consolidated Financial Statements

F-5

 
 
 
 
 
 
 
     
 
     
 
     
 
     
 
   
   
   
   
   
   
   
   
     
 
     
 
   
   
   
   
   
   
   
   
   
   
     
 
     
 
     
 
     
 
   
   
   
   
   
   
   
   
   
   
   
   
   
  
   
  
   
   
   
   
   
   
   
   
     
 
     
 
   
   
   
   
   
   
 
 
 
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ADDUS HOMECARE CORPORATION
AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF INCOME
For the years ended December 31, 2020, 2019 and 2018
(amounts and shares in thousands, except per share data)

Net service revenues
Cost of service revenues
Gross profit
General and administrative expenses
Depreciation and amortization
Total operating expenses
Operating income from continuing operations
Interest income
Interest expense
Total interest expense, net
Income from continuing operations before income taxes
Income tax expense
Net income from continuing operations
(Loss) earnings from discontinued operations
Net income

Net income per common share
Basic income per share

Continuing operations
Discontinued operations

Basic income per share

Diluted income per share
Continuing operations
Discontinued operations

Diluted income per share

2020

For the Years Ended December 31,
2019

2018

  $

  $

  $

  $

  $

  $

  $

764,775 
538,538 
226,237 
169,679 
12,051 
181,730 
44,507 

(624)    
3,189 
2,565 
41,942 
8,809 
33,133 
— 
33,133 

  $

2.12    $
— 
2.12 

  $

2.08 
— 
2.08 

  $

  $

  $

648,791 
469,553 
179,238 
133,912 
10,574 
144,486 
34,752 
(1,523)    
3,105 
1,582 
33,170 
7,359 
25,811 

(574)    
  $

25,237 

  $
1.87 
(0.04)    
  $
1.83 

  $
1.81 
(0.04)    
  $
1.77 

516,647 
379,843 
136,804 
105,335 
8,642 
113,977 
22,827 
(2,592)
5,016 
2,424 
20,403 
4,096 
16,307 
126 
16,433 

1.35 
0.01 
1.36 

1.32 
0.01 
1.33 

Weighted average number of common shares and potential common shares
   outstanding:
Basic
Diluted

15,596 
15,956 

13,816 
14,248 

12,049 
12,383

See accompanying Notes to Consolidated Financial Statements

F-6

 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
  
   
  
   
  
   
    
 
  
   
  
   
   
   
  
   
  
   
  
   
   
   
  
   
  
   
  
   
   
   
   
   
   
 
 
 
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ADDUS HOMECARE CORPORATION
AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
For the years ended December 31, 2020, 2019 and 2018
(amounts and shares in thousands)

Balance at January 1, 2018
Issuance of shares of common stock under
   restricted stock award agreements
Forfeiture of shares of common stock under
   restricted stock award agreements
Stock-based compensation
Shares issued for exercise of stock options
Shares issued in secondary offering, net of offering
   costs
Net income
Balance at December 31, 2018
Issuance of shares of common stock under
   restricted stock award agreements
Forfeiture of shares of common stock under
   restricted stock award agreements
Stock-based compensation
Shares issued for exercise of stock options
Shares issued in secondary offering, net of offering
   costs
Net income
Balance at December 31, 2019
Issuance of shares of common stock under
   restricted stock award agreements
Forfeiture of shares of common stock under
   restricted stock award agreements
Stock-based compensation
Shares issued for exercise of stock options
Net income
Balance at December 31, 2020

Common Stock

Shares

Amount

Additional
Paid in
Capital

Retained
Earnings

Total
Stockholders’
Equity

11,632 

  $

12 

  $

95,963 

  $

74,362 

  $

170,337 

78 

(16)    
— 
42 

1,390 
— 
13,126 

  $

70 

(4)    
— 
125 

2,300 
— 
15,617 

  $

88 

(6)    
— 
127 
— 
15,826 

  $

— 

— 
— 
— 

1 
— 
13 

— 

— 
— 
— 

2 
— 
15 

— 

— 
— 
1 
— 
16 

— 

— 
4,109 
994 

— 

— 
— 
— 

— 

— 
4,109 
994 

76,617 
— 
177,683 

  $

— 
16,433 
90,795 

  $

76,618 
16,433 
268,491 

  $

— 

— 
5,766 
3,153 

— 

— 
— 
— 

— 

— 
5,766 
3,153 

172,943 
— 
359,545 

  $

— 
25,237 
116,032 

  $

172,945 
25,237 
475,592 

— 

— 

— 

— 
6,005 
3,945 
— 
369,495 

  $

— 
— 
— 
33,133 
149,165 

  $

— 
6,005 
3,946 
33,133 
518,676

  $

  $

See accompanying Notes to Consolidated Financial Statements

F-7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
  
  
  
   
 
 
 
Table of Contents

ADDUS HOMECARE CORPORATION
AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS
For the years ended December 31, 2020, 2019 and 2018
(amounts in thousands)

Cash flows from operating activities:

Net income
Adjustments to reconcile net income to net cash provided by
   operating activities, net of acquisitions:

Depreciation and amortization
Deferred income taxes
Stock-based compensation
Amortization of debt issuance costs under the credit facility
Provision for doubtful accounts
Contingent consideration
Loss (gain) on sale and/or impairment of assets
Changes in operating assets and liabilities, net of acquisitions:

Accounts receivable
Prepaid expenses and other current assets
Government stimulus advances
Accounts payable
Accrued expenses and other liabilities

Net cash provided by operating activities
Cash flows from investing activities:

Acquisitions of businesses, net of cash acquired
Proceeds on disposal of businesses
Purchases of property and equipment

Net cash used in investing activities
Cash flows from financing activities:

Proceeds from issuance of common stock, net of issuance costs
Borrowings on revolver — credit facility
Borrowings on term loan — credit facility
Payments on term loan — credit facility
Payments on financing lease obligations
Payments for debt issuance costs under the credit facility
Cash received from exercise of stock options

Net cash provided by financing activities
Net change in cash
Cash, at beginning of period
Cash, at end of period

Supplemental disclosures of cash flow information:

Cash paid for interest
Cash paid for income taxes

Supplemental disclosures of non-cash investing and financing activities

Leasehold improvements acquired through tenant allowances
Tax benefit related to the amortization of tax goodwill in excess of book basis

2020

For the Years
Ended  December 31,
2019

2018

  $

33,133 

  $

25,237 

  $

16,433 

12,051 
(4,652)    
6,005 
737 
918 
— 
1,256 

23,860 
(1,973)    
19,393 
2,159 
16,524 
109,411 

(207,660)    
255 
(6,831)    
(214,236)    

— 
135,000 
— 
(735)    
(22)    
— 
3,946 
138,189 
33,364 
111,714 
145,078 

  $

  $

2,365 
10,590 

5,161 
225 

10,574 
(1,063)    
5,766 
716 
343 
— 
— 

(37,478)    
(792)    
— 
4,638 
4,078 
12,019 

(184,076)    
— 
(4,621)    
(188,697)    

172,945 
23,458 
19,600 

(735)    
(63)    
(372)    
3,153 
217,986 
41,308 
70,406 
111,714 

  $

  $

2,320 
7,303 

682 
117 

8,642 
(375)
4,109 
606 
272 
(847)
38 

(697)
1,652 
— 
4,235 
(865)
33,203 

(62,440)
— 
(5,349)
(67,789)

76,618 
20,000 
60,420 
(104,858)
(1,013)
(923)
994 
51,238 
16,652 
53,754 
70,406 

4,339 
4,097 

— 
117

  $

  $

See accompanying Notes to Consolidated Financial Statements

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Table of Contents

ADDUS HOMECARE CORPORATION
AND SUBSIDIARIES

Notes to Consolidated Financial Statements

1. Significant Accounting Policies

Basis of Presentation and Description of Business

The Consolidated Financial Statements include the accounts of Addus HomeCare Corporation (“Holdings”) and its subsidiaries (together with
Holdings, the “Company,” “we,” “us,” or “our”). The Company operates as a multi-state provider of three distinct but related business segments providing
in-home services. In its personal care services segment, the Company provides non-medical assistance with activities of daily living, primarily to persons
who are at increased risk of hospitalization or institutionalization, such as the elderly, chronically ill or disabled. In its hospice segment, the Company
provides physical, emotional and spiritual care for people who are terminally ill as well as related services for their families. In its home health segment, the
Company provides services that are primarily medical in nature to individuals who may require assistance during an illness or after hospitalization and
include skilled nursing and physical, occupational and speech therapy. The Company’s payor clients include federal, state and local governmental agencies,
managed care organizations, commercial insurers and private individuals.

Principles of Consolidation

All intercompany balances and transactions have been eliminated in consolidation.

Discontinued Operations

In 2013, the Company sold substantially all of the assets used in its then home health business (the “2013 Home Health Business”) in Arkansas,

Nevada and South Carolina, and 90% of the 2013 Home Health Business in California and Illinois. Effective October 1, 2017, the Company sold its
remaining 10% ownership interest in the 2013 Home Health Business in California and Illinois. The results of the 2013 Home Health Business are reflected
as discontinued operations for all periods presented herein. For the year ended December 31, 2019, in connection with a 2013 Home Health Business
litigation settlement, the Company recognized an expense of $0.6 million. The lawsuit was dismissed in full on October 15, 2019. For the years ended
December 31, 2018, discontinued operations consisted of the reduction of the indemnification reserve, net of tax, for the Company’s 2013 Home Health
Business.

Revenue Recognition

Net service revenue is recognized at the amount that reflects the consideration the Company expects to receive in exchange for providing services

directly to consumers. Receipts are from federal, state and local governmental agencies, managed care organizations, commercial insurers and private
consumers for services rendered. The Company assesses the consumers' ability to pay at the time of their admission based on the Company's verification of
the customer's insurance coverage under the Medicare, Medicaid, and other commercial or managed care insurance programs. Laws and regulations
governing the governmental programs in which the Company participates are complex and subject to interpretation. Net service revenues related to
uninsured accounts, or self-pay, is recorded net of implicit price concessions estimated based on historical collection experience to reduce revenue to the
estimated amount the Company expects to collect. Amounts collected from all sources may be less than amounts billed due to implicit price concessions,
resulting from client eligibility issues, insufficient or incomplete documentation, services at levels other than authorized, pricing differences and other
reasons unrelated to credit risk. The Company monitors our net service revenues and collections from these sources and records any necessary adjustment
to net service revenues based upon management’s assessment of historical write offs and expected net collections, business and economic conditions, trends
in federal, state and private employer health care coverage and other collection indicators.

The initial estimate of net service revenues is determined by reducing the standard charge by any contractual adjustments, discounts, and implicit
price concessions. Subsequent changes to the estimate of net service revenues are generally recorded in the period of the change. Changes in estimates of
implicit price concessions, discounts, and contractual adjustments for performance obligations satisfied in prior years resulted in additional net service
revenue of $3.0 million and $1.3 million, for the years ended December 31, 2019 and 2018, respectively. Subsequent changes that are determined to be the
result of an adverse change in the patient's ability to pay are recorded as bad debt expense.

Personal Care

The majority of the Company’s net service revenues are generated from providing personal care services directly to consumers under contracts with

state, local and other governmental agencies, managed care organizations, commercial insurers and private consumers. Generally, these contracts, which
are negotiated based on current contracting practices as appropriate for the payor, establish the terms of a customer relationship and set the broad range of
terms for services to be performed at a stated rate. However,

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the contracts do not give rise to rights and obligations until an order is placed with the Company. When an order is placed, it creates the performance
obligation to provide a defined quantity of service hours, or authorized hours, per consumer. The Company satisfies its performance obligations over time,
given that consumers simultaneously receive and consume the benefits provided by the Company as the services are performed. As the Company has a
right to consideration from customers commensurate with the value provided to customers from the performance completed over a given invoice period,
the Company has elected to use the practical expedient for measuring progress toward satisfaction of performance obligations and recognizes patient
service revenue in the amount to which the Company has a right to invoice.

Hospice Revenue

The Company generates net service revenues from providing hospice services to consumers who are terminally ill as well as related services for
their families. Net service revenues are recognized as services are provided and costs for delivery of such services are incurred. The estimated payment
rates are daily rates for each of the levels of care the Company delivers. Hospice companies are subject to two specific payment limit caps under the
Medicare program each federal fiscal year, the inpatient cap and the aggregate cap. The inpatient cap limits the number of inpatient care days provided to
no more than 20% of the total days of hospice care provided for the year. The aggregate cap limits the amount of Medicare reimbursement a hospice may
receive, based on the number of Medicare patients served. For the year ended December 31, 2020 and 2019, the Company recorded a liability of $1.8
million and $0.4 million related to the Medicare aggregate cap limit.

Home Health Revenue

The Company also generates net service revenues from providing home healthcare services directly to consumers mainly under contracts with

Medicare and managed care organizations. Generally, these contracts, which are negotiated based on current contracting practices as appropriate for the
payor, establish the terms of a relationship and set the broad range of terms for services to be performed on an episodic basis at a stated rate. Home health
Medicare services were paid under the Medicare Home Health Prospective Payment System (“HHPPS”), for the year ended December 31, 2020, which is
based on 30-day periods of care as a unit of service. The HHPPS permits multiple, continuous periods per patient. Medicare payment rates for periods
under HHPPS vary based on the severity of the patient’s condition as determined by assessment of a patient’s Home Health Resource Group score.

The Company elects to use the same 30-day periods that Medicare recognizes as standard but accelerates revenue upon discharge to align with a

patient’s episode length if less than the expected 30 days, which depicts the transfer of services and related benefits received by the patient over the term of
the contract necessary to satisfy the obligations. The Company recognizes revenue based on the number of days elapsed during a period of care within the
reporting period. The Company satisfies its performance obligations as consumers receive and consume the benefits provided by the Company as the
services are performed. As the Company has a right to consideration from Medicare commensurate with the services provided to customers from the
performance completed over a given episodic period, the Company has elected to use the practical expedient for measuring progress toward satisfaction of
performance obligations. Under this method recognizing revenue ratably over the episode based on beginning and ending dates is a reasonable proxy for
the transfer of benefit of the service.

Accounts Receivable and Allowances

Accounts receivable is reduced to the amount expected to be collected in future periods for services rendered to customers prior to the balance sheet
date. Management estimates the value of accounts receivable, net of allowances for implicit price concessions, based upon historical experience and other
factors, including an aging of accounts receivable, evaluation of expected adjustments, past adjustments and collection experience in relation to amounts
billed, current contract and reimbursement terms, shifts in payors and other relevant information. Collection of net service revenues the Company expects
to receive is normally a function of providing complete and correct billing information to the payors within the various filing deadlines. The evaluation of
these historical and other factors involves complex, subjective judgments impacting the determination of the implicit price concession assumption. In
addition, the Company compares its cash collections to recorded net service revenues and evaluates its historical allowance, including implicit price
concessions, based upon the ultimate resolution of the accounts receivable balance.

Prior to 2018, the Company established an allowance for doubtful accounts to the extent it was probable that a portion or all of a particular account

will not be collected. The Company established its provision for doubtful accounts primarily by reviewing the creditworthiness of significant customers and
through evaluations over the collectability of the receivables. An allowance for doubtful accounts was maintained at a level that the Company’s
management believed was sufficient to cover potential losses.

With the modified retrospective adoption of ASU 2014-09, Revenue from Contracts with Customers, in 2018, subsequent adjustments that are
determined to be the result of an adverse change in the payor’s ability to pay are recognized as provision for doubtful accounts. The majority of what
historically was classified as provision for doubtful accounts under operating expenses is now treated as an implicit price concession factored into the
determination of net service revenues discussed above. Our collection procedures include review of account aging and direct contact with our payors. We
have historically not used collection agencies. An

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Table of Contents

uncollectible amount is written off to the allowance account after reasonable collection efforts have been exhausted. As of December 31, 2020 and 2019,
the allowance for doubtful accounts balance was $1.0 million and $1.0 million, respectively, which is included in accounts receivable, net of allowances on
the Company’s Consolidated Balance Sheets.

Activity in the allowance for doubtful accounts is as follows (in thousands):

Allowance for doubtful accounts
Year ended December 31, 2020
Allowance for doubtful accounts
Year ended December 31, 2019
Allowance for doubtful accounts
Year ended December 31, 2018 (2)
Allowance for doubtful accounts

Balance at
beginning of
period

Additions/
charges

Deductions
(1)

Balance at
end of period  

  $

  $

962     

918     

907    $

973 

945     

343     

326    $

962 

  $

18,749     

272     

18,076    $

945

(1)

(2)

Write-offs, net of recoveries

With the adoption of ASU 2014-09, Revenue from Contracts with Customers, in 2018 and subsequent periods, subsequent adjustments
that are determined to be the result of an adverse change in the payor’s ability to pay are recognized as provision for doubtful accounts.
We recorded $18.0 million for the year ended December 31, 2018 as a reduction to revenue that would have been recorded as provision
for doubtful accounts under the prior revenue recognition guidance.

Property and Equipment

Property and equipment are recorded at cost and depreciated over the estimated useful lives of the related assets by use of the straight-line method.

Maintenance and repairs are charged to expense as incurred. The estimated useful lives of the property and equipment are as follows:

Computer equipment
Furniture and equipment
Transportation equipment
Computer software
Leasehold improvements

3-5 years
5-7 years
5 years
3-10 years
Lesser of useful life or lease term

Leases

In February 2016, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2016-02, Leases (ASC

Topic 842). ASU 2016-02 requires lessees to recognize a lease liability and a right-of-use (“ROU”) asset for all leases, including operating leases, with
a term greater than twelve months in their balance sheet. We elected to adopt the standard effective January 1, 2019 using the modified retrospective
transition method.

We have historically entered into operating leases for local branches, our corporate headquarters and certain equipment. The Company’s current
leases have expiration dates through 2031. Certain of our arrangements have free rent periods and/or escalating rent payment provisions. We recognize
rent expense on a straight-line basis over the lease term. Certain of the Company’s leases include termination options and renewal options for periods
ranging from one to five years. Renewal options generally are not considered in determining the lease term, and payments associated with the option
years are excluded from lease payments unless we are reasonably certain to exercise the renewal option.

The operating lease liabilities are calculated using the present value of lease payments. If available, we use the rate implicit in the lease to
discount lease payments to present value; however, most of our leases do not provide a readily determinable implicit rate. Therefore, we must estimate
our incremental borrowing rate to discount the lease payments based on information available at lease commencement.

Operating lease assets are valued based on the initial operating lease liabilities plus any prepaid rent, reduced by tenant improvement allowances.

Operating lease assets are tested for impairment in the same manner as our long-lived assets. For the year ended December 31, 2020, we impaired
approximately $1.0 million in operating lease assets, as a result of expanding the Frisco corporate headquarters, included within general and
administrative expenses. See Note 2 for additional information related to leases.

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Table of Contents

Goodwill and Intangible Assets

Under business combination accounting, assets and liabilities are generally recognized at their fair values and the difference between the

consideration transferred, excluding transaction costs, and the fair values of the assets and liabilities is recognized as goodwill. The Company’s significant
identifiable intangible assets consist of customer and referral relationships, trade names and trademarks and state licenses. The Company uses various
valuation techniques to determine initial fair value of its intangible assets, including relief-from-royalty, income approach, discounted cash flow analysis,
and multi-period excess earnings, which use significant unobservable inputs, or Level 3 inputs, as defined by the fair value hierarchy. Under these valuation
approaches, we are required to make estimates and assumptions about future market growth and trends, forecasted revenue and costs, expected periods over
which the assets will be utilized, appropriate discount rates and other variables. The Company estimates the fair values of the trade names using the relief-
from-royalty method, which requires assumptions such as the long-term growth rates of future revenues, the relief from royalty rate for such revenue, the
tax rate and the discount rate. The Company estimates the fair value of existing indefinite-lived state licenses based on a blended approach of the
replacement cost method and cost savings method, which involves estimating the total process costs and opportunity costs to obtain a license, by estimating
future earnings before interest and taxes and applying an estimated discount rate, tax rate and time to obtain the license. The Company estimates the fair
value of existing finite-lived state licenses based on a method of analyzing the definite revenue streams with the license and without the license, which
involves estimating revenues and expenses, estimated time to build up to a current revenue base, which is market specific, and the non-licensed revenue
allocation, revenue growth rates, discount rate and tax amortization benefits. The Company estimates the fair value of customer and referral relationships
based on a multi-period excess earnings method, which involves identifying revenue streams associated with the assets, estimating the attrition rates based
upon historical financial data, expenses and cash flows associated with the assets, contributory asset charges, rates of return for specific assets, growth
rates, discount rate and tax amortization benefits. The Company estimates the fair value of non-competition agreements based on a method of analyzing the
factors to compete and factors not to compete, which involves estimating historical financial data, forecasted financial statements, growth rates, tax
amortization benefit, discount rate, review of factors to compete and factors not to compete as well as an assessment of the probability of successful
competition for each non-competition agreement.

The Company bases its fair value estimates on assumptions the Company believes to be reasonable but which are unpredictable and inherently

uncertain. Actual future results may differ from those estimates.

The Company’s carrying value of goodwill is the excess of the purchase price over the fair value of the net assets acquired from various
acquisitions. In accordance with Accounting Standards Codification (“ASC”) Topic 350, Goodwill and Other Intangible Assets, goodwill and intangible
assets with indefinite useful lives are not amortized. The Company tests goodwill for impairment at the reporting unit level on an annual basis, as of
October 1, or whenever potential impairment triggers occur, such as a significant change in business climate or regulatory changes that would indicate that
an impairment may have occurred. The Company may use a qualitative test to determine whether impairment has occurred. Additionally, it is the
Company’s policy to update the fair value calculation of our reporting units and perform the quantitative goodwill impairment test on a periodic basis. The
goodwill impairment test involves comparing the fair value of a reporting unit with its carrying value, including goodwill. If the fair value of a reporting
unit exceeds its carrying value, then goodwill is not impaired. If the fair value of a reporting unit is less than its carrying value, then goodwill is impaired to
the extent of the difference. For the years ended December 31, 2020, 2019 and 2018, the Company performed the quantitative analysis to evaluate whether
an impairment occurred. Based on the totality of the information available, the Company concluded that it was more likely than not that the estimated fair
values were greater than the carrying values of the reporting units. For the fiscal year 2020 impairment test, the fair value of the reporting units exceeded
their respective carrying values by at least 90% (commonly referred to as “headroom”). The Company concluded that there were no impairments for the
years ended December 31, 2020, 2019 or 2018. As of December 31, 2020 and 2019, goodwill was $469.1 million and $275.4 million, respectively,
included in the Company’s Consolidated Balance Sheets.

The Company’s identifiable intangible assets consist of customer and referral relationships, trade names, trademarks, state licenses and non-
competition agreements. Definite-lived intangible assets are amortized using straight-line and accelerated methods based upon the estimated useful lives of
the respective assets, which range from one to twenty-five years, and assessed for impairment whenever events or changes in circumstances indicate that
the carrying amount may not be recoverable. Customer and referral relationships are amortized systematically over the periods of expected economic
benefit, which range from five to ten years. The Company would recognize an impairment loss when the estimated future non-discounted cash flows
associated with the intangible asset are less than the carrying value. An impairment charge would then be recorded for the excess of the carrying value over
the fair value. The Company estimates the fair value of these intangible assets using the income approach. In accordance with ASC Topic 350, Goodwill
and Other Intangible Assets, intangible assets with indefinite useful lives are not amortized. We test intangible assets with indefinite useful lives for
impairment at the reporting unit level on an annual basis, as of October 1, or whenever potential impairment triggers occur, such as a significant change in
business climate or regulatory changes that would indicate that an impairment may have occurred. No impairment charge was recorded for the years ended
December 31, 2020, 2019 or 2018. As of December 31, 2020 and 2019, intangibles, net of accumulated amortization, was $71.5 million and $57.1 million,
respectively, included in the Company’s Consolidated Balance Sheets. Amortization of intangible assets is reported in the statement of income caption,
“Depreciation and amortization” and not included in the income statement caption cost of service revenues.

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Table of Contents

Debt Issuance Costs

The Company amortizes debt issuance costs on a straight-line method over the term of the related debt. This method approximates the effective
interest method. In accordance with ASU 2015-03, Simplifying the Presentation of Debt Issuance Costs, the Company has classified the debt issuance costs
as a direct deduction from the carrying amount of the related liability.

Workers’ Compensation Program

The Company’s workers’ compensation insurance program has a $0.4 million deductible component. The Company recognizes its obligations

associated with this program in the period the claim is incurred. The cost of both the claims reported and claims incurred but not reported, up to the
deductible, have been accrued based on historical claims experience, industry statistics and an actuarial analysis. The future claims payments related to the
workers’ compensation program are secured by letters of credit. These letters of credit totaled $9.0 million and $10.0 million at December 31, 2020 and
2019, respectively. The Company monitors its claims quarterly and adjusts its reserves accordingly. These costs are recorded primarily as the cost of
services on the Consolidated Statements of Income. As of December 31, 2020 and 2019, the Company recorded $13.8 million and $14.1 million,
respectively, in accrued workers’ compensation insurance on the Company’s Consolidated Balance Sheets. As of December 31, 2020 and 2019, the
Company recorded $1.9 million and $2.0 million, respectively, in workers’ compensation insurance receivables. The workers’ compensation insurance
receivable is included in prepaid expenses and other current assets on the Company’s Consolidated Balance Sheets.

Interest Income

Illinois law entitles designated service program providers to receive a prompt payment interest penalty based on qualifying services approved for

payment that remain unpaid after a designated period of time. As the amount and timing of the receipt of these payments are not certain, the interest income
is recognized when received and reported in the statement of income caption, “Interest income.” For the years ended December 31, 2019 and 2018, the
Company received $0.7 million and $2.3 million, respectively, in prompt payment interest. For the year ended December 31, 2020, prompt payment interest
received was immaterial. While the Company may be owed additional prompt payment interest in the future, the amount, timing and intent to provide
receipt of such payments remains uncertain, and the Company will continue to recognize prompt payment interest income upon satisfaction of these
constraints.

Interest Expense

Interest expense is reported in the Consolidated Statements of Income when incurred and consists of (i) interest and unused credit line fees on the

credit facility, evidenced by the Credit Agreement (as defined in Note 8), (ii) interest on our financing lease obligations and (iii) amortization and write-off
of debt issuance costs.

Income Tax Expense

The Company accounts for income taxes under the provisions of ASC Topic 740, Income Taxes. The objective of accounting for income taxes is to

recognize the amount of taxes payable or refundable for the current year and deferred tax assets and liabilities for the future tax consequences of events that
have been recognized in its financial statements or tax returns. Deferred taxes, resulting from differences between the financial and tax basis of the
Company’s assets and liabilities, are also adjusted for changes in tax rates and tax laws when changes are enacted. ASC Topic 740 also requires that
deferred tax assets be reduced by a valuation allowance if it is more likely than not that some portion or all of the deferred tax assets will not be realized.
ASC Topic 740 also prescribes a recognition threshold and measurement process for recording in the financial statements uncertain tax positions taken or
expected to be taken in a tax return. In addition, ASC Topic 740 provides guidance on derecognition, classification, accounting in interim periods and
disclosure requirements for uncertain tax positions. The Company recognizes interest and penalties accrued related to uncertain tax positions in interest
expense and penalties within operating expenses on the Consolidated Statements of Income. Uncertain tax positions are immaterial for all periods
presented.

Stock-based Compensation

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Table of Contents

The Company currently has one stock incentive plan, the 2017 Omnibus Incentive Plan (the “2017 Plan”), under which new grants of stock-based

employee compensation are made. The Company accounts for stock-based compensation in accordance with ASC Topic 718, Stock Compensation.
Compensation expense is recognized on a straight-line basis under the 2017 Plan over the vesting period of the equity awards based on the grant date fair
value of the options and restricted stock awards. The Company utilizes the Black-Scholes Option Pricing Model to value the Company’s options.
Forfeitures are recognized when they occur. Stock-based compensation expense was $6.0 million, $5.8 million and $4.1 million for the years ended
December 31, 2020, 2019 and 2018, respectively, within general and administrative expenses on the Consolidated Statements of Income.

Diluted Net Income Per Common Share

Diluted net income per common share, calculated on the treasury stock method, is based on the weighted average number of shares outstanding

during the period. The Company’s outstanding securities that may potentially dilute the common stock are stock options and restricted stock awards.

Included in the Company’s calculation of diluted earnings per share for the year ended December 31, 2020 were approximately 506,000 stock
options outstanding, of which approximately 304,000 were dilutive. In addition, there were approximately 154,000 restricted stock awards outstanding, of
which approximately 57,000 were dilutive for the year ended December 31, 2020.

Included in the Company’s calculation of diluted earnings per share for the year ended December 31, 2019 were approximately 648,000 stock
options outstanding, of which approximately 346,000 were dilutive. In addition, there were approximately 149,000 restricted stock awards outstanding, of
which approximately 86,000 were dilutive for the year ended December 31, 2019.

Included in the Company’s calculation of diluted earnings per share for the year ended December 31, 2018 were approximately 683,000 stock
options outstanding, of which approximately 247,000 were dilutive. In addition, there were approximately 149,000 restricted stock awards outstanding, of
which approximately 88,000 were dilutive for the year ended December 31, 2018.

Estimates

The financial statements are prepared by management in conformity with U.S. Generally Accepted Accounting Principles (“GAAP”) and include
estimated amounts and certain disclosures based on assumptions about future events. The Company’s critical accounting estimates include the following
areas: revenue recognition, allowance for doubtful accounts, goodwill and intangibles and business combinations and when required, the quantitative
assessment of goodwill. Actual results could differ from those estimates.

Fair Value Measurements

The Company’s financial instruments consist of cash, accounts receivable, payables and debt. The carrying amounts reported on the Company’s

Consolidated Balance Sheets for cash, accounts receivable, accounts payable and accrued expenses approximate fair value because of the short-term nature
of these instruments. The carrying value of the Company’s long-term debt with variable interest rates approximates fair value based on instruments with
similar terms using level 2 inputs as defined under ASC Topic 820, Fair Value Measurement.

The Company applies fair value techniques on a non-recurring basis associated with valuing potential impairment losses related to goodwill, if

required, and indefinite-lived intangible assets and also when determining the fair value of contingent consideration, if applicable. To determine the fair
value in these situations, the Company uses Level 3 inputs, under ASC Topic 820 and defined as unobservable inputs in which little or no market data
exists; therefore requiring an entity to develop its own assumptions, such as discounted cash flows, or if available, what a market participant would pay on
the measurement date.

The Company uses various valuation techniques to determine fair value of its intangible assets, including relief-from-royalty, income approach,

discounted cash flow analysis, and multi-period excess earnings, which use significant unobservable inputs, or Level 3 inputs, as defined by the fair value
hierarchy. Under these valuation approaches, we are required to make estimates and assumptions about future market growth and trends, forecasted revenue
and costs, expected periods over which the assets will be utilized, appropriate discount rates and other variables.

Going Concern

In connection with the preparation of the financial statements for the years ended December 31, 2020 and 2019, the Company conducted an
evaluation as to whether there were conditions and events, considered in the aggregate, which raised substantial doubt as to the entity’s ability to continue
as a going concern within one year after the date of the issuance, or the date of availability, of the financial statements to be issued. The evaluation
concluded that cash flows are sufficient for the next year and there did not appear to be evidence of substantial doubt of the entity’s ability to continue as a
going concern.

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Recently Adopted Accounting Pronouncements

In June 2016, the FASB issued ASU 2016-13, Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses on Financial
Instruments. ASU 2016-13 changes the impairment model for most financial assets and certain other instruments. Under the new standard, entities holding
financial assets and net investment in leases that are not accounted for at fair value through net income are to be presented at the net amount expected to be
collected. An allowance for credit losses will be a valuation account that will be deducted from the amortized cost basis of the financial asset to present the
net carrying value at the amount expected to be collected on the financial asset. We have reviewed our provision for doubtful accounts process as required
by ASU 2016-13. Management estimates allowances on accounts receivable based upon historical experience and other factors, including an aging of
accounts receivable, evaluation of expected adjustments, past adjustments and collection experience in relation to amounts billed, current contract and
reimbursement terms, shifts in payors and other current relevant information. Adoption of the new standard did not have a significant impact on our results
of operations or liquidity.

In January 2017, the FASB issued ASU 2017-04, Intangibles—Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment. The
new guidance eliminates the requirement to calculate the implied fair value of goodwill (i.e., Step 2 of the current goodwill impairment test) to measure a
goodwill impairment charge. Instead, entities will record an impairment charge based on the excess of a reporting unit’s carrying amount over its fair value
(i.e., measure the charge based on the current Step 1). Adoption of the new standard did not have a significant impact on our results of operations or
liquidity.

In August 2018, the FASB issued ASU 2018-15, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Customer’s

Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That is a Service Contract. ASU 2018-15 requires customers in a
hosting arrangement that is a service contract to follow the internal-use software guidance in ASC 350-40 to determine which implementation costs to
capitalize as assets or expense as incurred. Adoption of the new standard did not have a significant impact on our results of operations or liquidity.

Recently Issued Accounting Pronouncements

In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes. ASU 2019-12 intends

to simplify various aspects related to accounting for income taxes and removes certain exceptions to the general guidance in ASC 740. In addition, the
ASU clarifies and amends existing guidance to improve consistent application of its requirements. The ASU is effective for fiscal years, including interim
periods within those fiscal years, beginning after December 15, 2020. Early adoption is permitted. Adoption of the new standard is not expected to have an
impact on our results of operations or liquidity.

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on
Financial Reporting. ASU 2020-04 provides optional expedients and exceptions for applying GAAP to contract modifications and hedging relationships,
and other transactions subject to meeting certain criteria, that reference LIBOR or another reference rate expected to be discontinued. The ASU provides
companies with optional guidance to ease the potential accounting burden associated with transitioning away from reference rates that are expected to be
discontinued. Therefore, it will be in effect for a limited time through December 31, 2022. The ASU can be adopted no later than December 1, 2022 with
early adoption permitted. The Company is evaluating the effect of adopting this new accounting guidance.

2. Leases

Amounts reported in the Consolidated Balance Sheets as of December 31, 2020 and 2019 for our operating leases were as follows:

Operating lease assets, net

Short-term operating lease liabilities (in accrued expenses)
Long-term operating lease liabilities
Total operating lease liabilities

December 31,

2020

2019

(Amounts in Thousands)

37,991    $

9,283   
35,516   
44,799    $

21,111 

7,234 
14,301 
21,535

  $

  $

The Company signed an eleven-year lease agreement to expand its Frisco corporate headquarters by approximately 75,000 square feet which
resulted in an increase in the operating lease asset, net, and operating lease liability by approximately $17.0 million and $22.6 million, respectively, as of
December 31, 2020. Approximately 21,000 square feet and 12,000 square feet of our office space in Downers Grove and Frisco, respectively, are sublet to
a third party.

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Lease Costs

Components of lease cost were reported in general and administrative expenses in the Consolidated Statements of Income as follows:

Operating lease costs
Short-term lease costs
Less: sublease income
Total lease cost, net

Lease Term and Discount Rate

For the Years Ended December 31,
(Amounts in Thousands)

2020

2019

  $

  $

9,197    $
761   
(323)  
9,635    $

7,219 
585 
(312)
7,492

Weighted average remaining lease terms and discount rates for the years ended December 31, 2020 and 2019 were as follows:

Operating leases:
Weighted average remaining lease term
Weighted average discount rate

Maturity of Lease Liabilities

A summary of our remaining operating lease payments as of December 31, 2020 were as follows:

Due in 12-month period ended December 31,

2021
2022
2023
2024
2025
Thereafter

Total future minimum rental commitments

Less: Imputed interest

Total lease liabilities

Supplemental cash flows information

2020

2019

6.97 
4.18%  

3.42 
5.14%

Operating Leases
(Amounts in Thousands)

  $

  $

10,681 
9,007 
6,977 
5,231 
3,521 
16,514 
51,931 
(7,132)
44,799

Supplemental Cash Flows Information
Cash paid for amounts included in the measurement of lease liabilities:

Operating cash flows from operating leases

Right-of-use assets obtained in exchange for lease obligations:

Operating leases

For the Years Ended December 31,
(Amounts in Thousands)

2020

2019

  $

  $

8,769    $

7,574 

25,807    $

10,299

Comparative Disclosure Prior to the Adoption of the New Lease Accounting Standard (ASU 2016-02)

Aggregate rental expense for all operating leases amounted to $6.0 million for the year ended December 31, 2018. During the year ended December

31, 2018, we recognized sublease income of $0.3 million related to our leased space in Downers Grove.

Financing Leases

Some of our financing leases include provisions to purchase the asset at the conclusion of the lease. The adoption of ASC 842 did not impact the

accounting for these leases. Financing leases were not material as of December 31, 2020 and 2019.

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3. Public Offering

On September 9, 2019, the Company completed a public offering of an aggregate 2,300,000 shares of common stock, par value $0.001 per share,

including 300,000 shares of common stock sold pursuant to the exercise in full by the underwriters of their option to purchase additional shares at a public
offering price of $79.50 per share (the “Public Offering”). The Company received net proceeds of approximately $172.9 million, after deducting
underwriting discounts and estimated offering expenses of approximately $9.9 million. The Company used approximately $130.0 million from the net
proceeds of the Public Offering to fund the purchase price for the Company’s acquisition of Hospice Partners of America, LLC (“Hospice Partners”), on
October 1, 2019 and used the remaining net proceeds of the Public Offering for general corporate purposes, and to fund, in part, 2020 acquisitions. The
Public Offering resulted in an increase to additional paid in capital of approximately $172.9 million on the Company’s Consolidated Balance Sheets at
December 31, 2019.

On August 20, 2018, the Company together with Eos Capital Partners III, L.P. (the “Selling Stockholder”) completed a secondary public offering of
an aggregate 2,100,000 shares of common stock, par value $0.001 per share at a purchase price per share to the public of $59.00 (the “2018 Public Offering
Price”). Pursuant to the terms and conditions of the Underwriting Agreement, 1,075,267 shares of Common Stock were issued and sold by the Company
(the “Primary Shares”) and 1,024,733 shares of Common Stock were sold by the Selling Stockholder (the “Secondary Shares”). The Company received net
proceeds of approximately $59.1 million from the sale of 1,075,267 Primary Shares. On August 22, 2018, the underwriters exercised their full over-
allotment option in connection with the offering and, as a result, the Company issued and sold an additional 315,000 shares of common stock to the
underwriters at the 2018 Public Offering Price, less the underwriting discount. The over-allotment resulted in additional net proceeds to the Company of
approximately $17.5 million. The Company used the net proceeds from the offering for general corporate purposes, and to pay down the $102.6 million of
our delayed term loan in connection with the amendment and restatement of our credit facility. The Company did not receive any of the proceeds from the
sale of the Secondary Shares. The secondary offering resulted in an increase to additional paid in capital of approximately $76.6 million, net of issuance
costs of $5.4 million, on the Company’s Consolidated Balance Sheets at December 31, 2018.

4. Acquisitions

The Company’s acquisitions have been accounted for in accordance with ASC Topic 805, Business Combinations, and the resulting goodwill and

other intangible assets were accounted for under ASC Topic 350, Goodwill and Other Intangible Assets. Under business combination accounting, the assets
and liabilities are generally recognized at their fair values and the difference between the consideration transferred, excluding transaction costs, and the fair
values of the assets and liabilities is recognized as goodwill. The results of each business acquisition are included on the Consolidated Statements of
Income from the date of the acquisition.

Management’s assessment of qualitative factors affecting goodwill for each acquisition includes estimates of market share at the date of purchase,

ability to grow in the market, synergy with existing Company operations and the payor profile in the markets.

Queen City Hospice

On December 4, 2020, we completed the acquisition of Queen City Hospice, LLC and its affiliate Miracle City Hospice, LLC (together “Queen City
Hospice”). The purchase price was approximately $194.8 million, including the amount of acquired excess cash held by Queen City Hospice at the closing
of the acquisition (approximately $15.4 million). The purchase of Queen City Hospice was funded with the Company’s revolving credit facility and
available cash. With the purchase of Queen City Hospice, the Company expanded its hospice services in the state of Ohio. The related acquisition costs
were $1.8 million and integration costs were $0.1 million for the year ended December 31, 2020. These costs were included in general and administrative
expenses on the Consolidated Statements of Income and were expensed as incurred.

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Based upon management’s valuations, which are preliminary and subject to completion of working capital adjustments, the fair values of the assets

and liabilities are as follows:

Goodwill
Identifiable intangible assets
Cash
Property and equipment
Accounts receivable
Operating lease assets, net
Other assets
Accounts payable
Accrued expenses
Accrued payroll
Long-term operating lease liabilities
Government stimulus advances
Total purchase price

Total
(Amounts in
Thousands)

169,207 
20,015 
15,444 
759 
5,835 
3,028 
121 
(2,092)
(503)
(1,598)
(2,765)
(12,694)
194,757

  $

  $

Identifiable intangible assets acquired included $11.0 million in trade names, $1.5 million of non-competition agreements with estimated useful lives
of fifteen years and five years, respectively, and $7.5 million of indefinite lived state licenses. The preliminary estimated fair value of identifiable intangible
assets was determined with the assistance of a valuation specialist, using Level 3 inputs as defined under ASC Topic 820. The fair value analysis and
related valuations reflect the conclusions of management. All estimates, key assumptions, and forecasts were either provided by or reviewed by the
Company. The goodwill and intangible assets acquired are deductible for tax purposes.

The Queen City Hospice acquisition accounted for $4.9 million of net service revenues and $0.6 million of operating income for the year ended

December 31, 2020.

County Homemakers

On November 1, 2020, we completed the acquisition of County Homemakers. The purchase price was approximately $15.8 million, including the

amount of acquired excess cash held by County Homemakers at the closing of the acquisition (approximately $1.1 million). The purchase of County
Homemakers was funded with the Company’s available cash. With the purchase of County Homemakers, the Company expanded its personal care services
in the state of Pennsylvania. The related acquisition costs were $0.3 million and integration costs were $0.2 million for the year ended December 31, 2020.
These costs were included in general and administrative expenses on the Consolidated Statements of Income and were expensed as incurred.

Based upon management’s valuations, which are preliminary and subject to completion of working capital adjustments, the fair values of the assets

and liabilities are as follows:

Goodwill
Identifiable intangible assets
Cash
Property and equipment
Accounts receivable
Operating lease assets, net
Other assets
Accounts payable
Accrued expenses
Accrued payroll
Long-term operating lease liabilities
Total purchase price

F-18

Total
(Amounts in
Thousands)

13,363 
474 
1,104 
52 
1,387 
485 
40 
(19)
(37)
(543)
(485)
15,821

  $

  $

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Identifiable intangible assets acquired included approximately $0.3 million in state licenses and $0.1 million in trade names with estimated useful

lives of eight years and one year, respectively. The preliminary estimated fair value of identifiable intangible assets was determined with the assistance of a
valuation specialist, using Level 3 inputs as defined under ASC Topic 820. The fair value analysis and related valuations reflect the conclusions of
management. All estimates, key assumptions, and forecasts were either provided by or reviewed by the Company. The goodwill and intangible assets
acquired are deductible for tax purposes.

The County Homemakers acquisition accounted for $2.3 million of net service revenues and $0.2 million of operating income for the year ended

December 31, 2020.

A Plus Health Care

On July 1, 2020, we completed the acquisition of A Plus Health Care, Inc. (“A Plus”). The purchase price was approximately $14.5 million,

including the amount of acquired excess cash held by A Plus at the closing of the acquisition (approximately $2.8 million). The purchase of A Plus was
funded with the Company’s available cash. With the purchase of A Plus, the Company expanded its personal care services in the state of Montana. The
related acquisition costs were $0.4 million and integration costs were $0.3 million for the year ended December 31, 2020. These costs were included in
general and administrative expenses on the Consolidated Statements of Income and were expensed as incurred.

Based upon management’s valuations, which are preliminary and subject to completion of working capital adjustments, the fair values of the assets

and liabilities are as follows:

Goodwill
Identifiable intangible assets
Cash
Accounts receivable
Operating lease assets, net
Other assets
Accounts payable
Accrued expenses
Accrued payroll
Long-term operating lease liabilities
Total purchase price

Total
(Amounts in
Thousands)

9,698 
1,523 
2,819 
1,075 
180 
26 
(21)
(362)
(311)
(100)
14,527

  $

  $

Identifiable intangible assets acquired included $1.4 million in trade names with an estimated useful life of fifteen years. The preliminary estimated

fair value of identifiable intangible assets was determined with the assistance of a valuation specialist, using Level 3 inputs as defined under ASC Topic
820. The fair value analysis and related valuations reflect the conclusions of management. All estimates, key assumptions, and forecasts were either
provided by or reviewed by the Company. The goodwill and intangible assets acquired are deductible for tax purposes.

The A Plus acquisition accounted for $4.9 million of net service revenues and $1.0 million of operating income for the year ended December 31,

2020.

SunLife Hospice

On December 1, 2020, we completed the acquisition of SunLife Home Care (“SunLife”) for approximately $1.7 million and recorded goodwill of

$1.6 million. With the purchase of SunLife Home Care, we expanded our personal care services in the state of Arizona. Goodwill generated from the
acquisition is primarily attributable to expected synergies with existing Company operations and the goodwill acquired is deductible for tax purposes.

Hospice Partners

On October 1, 2019, the Company completed the acquisition of the assets of Hospice Partners of America, LLC (“Hospice Partners”). The purchase

price was approximately $135.6 million, including the amount of acquired excess cash held by Hospice Partners at the closing of the acquisition
(approximately $5.5 million). The purchase of Hospice Partners was funded through a portion of the net proceeds of our public offering of an aggregate
2,300,000 shares of common stock, par value $0.001 per share, including 300,000 shares of common stock sold pursuant to the exercise in full by the
underwriters of their option to purchase additional shares at a public offering price of $79.50 per share, which the Company completed on September 9,
2019 (the “Public Offering”). With the purchase of Hospice Partners, we expanded our hospice operations through 21 locations in Idaho, Kansas, Missouri,
Oregon, Texas and Virginia. The related acquisition costs were $1.6 million for the year ended December 31, 2019 and integration costs were $1.6

F-19

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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million and $0.6 million for the years ended December 31, 2020 and 2019, respectively. These costs were included in general and administrative expenses
on the Consolidated Statements of Income and were expensed as incurred.

Based upon management’s final valuations, the fair values of the assets and liabilities are as follows:

Goodwill
Identifiable intangible assets
Cash
Property and equipment
Accounts receivable
Operating lease assets, net
Other assets
Accounts payable
Accrued expenses
Accrued payroll
Deferred tax liability
Long-term operating lease liabilities
Total purchase price

Total
(Amounts in
Thousands)

111,806 
18,090 
5,489 
164 
6,411 
2,425 
702 
(1,737)
(3,635)
(1,110)
(1,422)
(1,615)
135,568

  $

  $

Identifiable intangible assets acquired consist of $9.5 million in trade names with estimated useful lives of fifteen years, $2.5 million in non-

competition agreements with estimated useful lives of three to five years and $6.1 million of indefinite lived state licenses. The estimated fair value of
identifiable intangible assets was determined with the assistance of a valuation specialist, using Level 3 inputs as defined under ASC Topic 820. The fair
value analysis and related valuations reflect the conclusions of management. All estimates, key assumptions, and forecasts were either provided by or
reviewed by the Company. The goodwill and intangible assets acquired are deductible for tax purposes.

The Hospice Partners acquisition accounted for $14.8 million of net service revenues and $2.3 million of operating income for the year ended

December 31, 2019.

Alliance Home Health Care

On August 1, 2019, the Company completed the acquisition of all of the assets of Alliance Home Health Care (“Alliance”). The purchase price was
approximately $23.5 million. The purchase of Alliance was funded through the Company’s revolving credit facility and available cash. With the purchase
of Alliance, the Company expanded its personal care, home health and hospice operations in the state of New Mexico. The related acquisition costs were
$0.4 million for the year ended December 31, 2019 and integration costs were $0.2 million and $0.4 million for the years ended December 31, 2020 and
2019, respectively. These costs were included in general and administrative expenses on the Consolidated Statements of Income and were expensed as
incurred.

Based upon management’s final valuations, the fair values of the assets and liabilities are as follows:

Goodwill
Identifiable intangible assets
Cash
Accounts receivable
Accounts payable
Other liabilities
Total purchase price

F-20

Total
(Amounts in
Thousands)

17,062 
5,422 
177 
1,754 
(316)
(641)
23,458

  $

  $

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Identifiable intangible assets acquired consist of $1.1 million in state licenses, subject to amortization, with an estimated useful life of ten years and

$4.3 million of indefinite lived state licenses. The estimated fair value of identifiable intangible assets was determined with the assistance of a valuation
specialist, using Level 3 inputs as defined under ASC Topic 820. The fair value analysis and related valuations reflect the conclusions of management. All
estimates, key assumptions, and forecasts were either provided by or reviewed by the Company. The goodwill and intangible assets acquired are deductible
for tax purposes.

The Alliance acquisition accounted for $8.8 million of net service revenues and $2.1 million of operating income for the year ended December 31,

2019.

VIP Health Care Services

On June 1, 2019, the Company completed the acquisition of all of the assets of VIP Health Care Services (“VIP”). The purchase price was

approximately $29.9 million. The purchase of VIP was funded through a combination of the Company’s delayed draw term loan portion of its credit facility
and available cash. With the purchase of VIP, the Company expanded its personal care operations in the state of New York and into the New York City
metropolitan area. The related acquisition costs were $0.3 million for the year ended December 31, 2019 and integration costs were $0.2 million and $0.5
million for the years ended December 31, 2020 and 2019, respectively. These costs were included in general and administrative expenses on the
Consolidated Statements of Income and were expensed as incurred.

Based upon management’s final valuations, the fair values of the assets and liabilities are as follows:

Goodwill
Identifiable intangible assets
Cash
Accounts receivable
Operating lease assets, net
Other assets
Property and equipment
Accounts payable
Accrued expenses
Accrued payroll
Long-term operating lease liabilities
Total purchase price

Total
(Amounts in
Thousands)

11,936 
15,370 
130 
4,730 
2,278 
30 
27 
(540)
(770)
(1,742)
(1,531)
29,918

  $

  $

Identifiable intangible assets acquired consist of $10.7 million in state licenses, subject to amortization, and $4.7 million in customer relationships,
with estimated useful lives of six and eight years, respectively. The estimated fair value of identifiable intangible assets was determined with the assistance
of a valuation specialist, using Level 3 inputs as defined under ASC Topic 820. The fair value analysis and related valuations reflect the conclusions of
management. All estimates, key assumptions, and forecasts were either provided by or reviewed by the Company. The goodwill and intangible assets
acquired are deductible for tax purposes.

The VIP acquisition accounted for $30.0 million of net service revenues and $0.2 million of operating loss for the year ended December 31, 2019.

Ambercare Corporation

On May 1, 2018, the Company completed the acquisition of all the issued and outstanding securities of Ambercare Corporation (“Ambercare”). The

purchase price was approximately $39.6 million, plus the amount of excess cash held by Ambercare at the closing of the acquisition (approximately
$12.0 million). The purchase of Ambercare was funded by a delayed draw term loan under the Company’s credit facility. With the purchase of Ambercare,
the Company expanded its New Mexico personal care operations and entered into its hospice and home health segments in the state of New Mexico. The
related acquisition costs were $0.8 million for the year ended December 31, 2018, and integration costs were $0.2 million and $1.6 million for the years
ended December 31, 2019 and 2018, respectively. These costs were included in general and administrative expenses on the Company’s Consolidated
Statements of Income, and were expensed as incurred. The results of Ambercare are included on the Company’s Consolidated Statements of Income from
the date of the acquisition.

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Based upon management’s final valuations, the fair values of the assets and liabilities are as follows:

Goodwill
Cash
Identifiable intangible assets
Accounts receivable
Other assets
Property and equipment
Accrued expenses
Deferred tax liability
Financing lease
Accounts payable
Total purchase price

Total
(Amounts in
Thousands)

28,831 
12,028 
9,944 
6,512 
442 
154 
(4,073)
(2,138)
(75)
(3)
51,622

  $

  $

The Company acquired all of the outstanding stock of Ambercare. Identifiable intangible assets acquired consist of trade names and customer

relationships, with estimated useful lives ranging from three to fifteen years, as well as indefinite lived state licenses. The estimated fair value of
identifiable intangible assets was determined with the assistance of a valuation specialist, using Level 3 inputs as defined under ASC Topic 820. The fair
value analysis and related valuations reflect the conclusions of management. All estimates, key assumptions, and forecasts were either provided by or
reviewed by the Company. The goodwill and intangible assets acquired are non-deductible for tax purposes.

The Ambercare acquisition accounted for $36.7 million of net service revenues and $7.1 million of operating income for the year ended

December 31, 2018.

Arcadia Home Care & Staffing

On April 1, 2018, the Company acquired certain assets of Arcadia Home Care & Staffing (“Arcadia”), expanding its personal care services. The

total consideration for the transaction was $18.9 million and was funded by a delayed draw term loan under the Company’s credit facility. The related
acquisition costs were $0.8 million for the year ended December 31, 2018, and integration costs were $0.2 million and $1.1 million for the years ended
December 31, 2019 and 2018, respectively. These costs were included in general and administrative expenses on the Company’s Consolidated Statements
of Income, and were expensed as incurred.

Based upon management’s final valuations, the fair values of the assets and liabilities are as follows:

Goodwill
Accounts receivable
Identifiable intangible assets
Property and equipment
Other assets
Accrued expenses
Accounts payable
Total purchase price

Total
(Amounts in
Thousands)

13,072 
5,317 
2,264 
155 
92 
(1,540)
(508)
18,852

  $

  $

Identifiable intangible assets acquired consist of trade name, customer relationships and state licenses, with estimated useful lives ranging from

seven to fifteen years. The estimated fair value of identifiable intangible assets was determined with the assistance of a valuation specialist, using Level 3
inputs as defined under ASC Topic 820. The fair value analysis and related valuations reflect the conclusions of management. All estimates, key
assumptions, and forecasts were either provided by or reviewed by the Company. The goodwill and intangible assets acquired are deductible for tax
purposes.

The Arcadia acquisition accounted for $32.7 million of net service revenues and $4.7 million of operating income for the year ended December 31,

2018.

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In September 2018, the Company acquired certain assets of affiliate branches of Arcadia for $0.6 million using available cash, the Company

recorded goodwill of $0.6 million on the Company’s Consolidated Balance Sheets. Goodwill generated from the acquisition is primarily attributable to
expected synergies with existing Company operations and the goodwill acquired is deductible for tax purposes.

LifeStyle Options, Inc.

Effective January 1, 2018, the Company acquired certain assets of LifeStyle Options, Inc. (“LifeStyle”) in order to expand private pay services in

Illinois. The total consideration for the transaction was $4.1 million, comprised of $3.3 million in cash and $0.8 million, representing the estimated fair
value of contingent consideration, subject to the achievement of certain performance targets set forth in an earn-out agreement. As of December 31, 2018,
the performance targets were not met and the contingent consideration was remeasured to zero.

Based upon management’s final valuations, the fair values of the assets and liabilities are as follows:

Goodwill
Identifiable intangible assets
Accounts receivable
Other assets
Property and equipment
Accrued expenses
Accounts payable
Total purchase price

Total
(Amounts in
Thousands)

2,751 
1,152 
573 
32 
18 
(291)
(105)
4,130

  $

  $

Identifiable intangible assets acquired consist of trade name and customer relationships, with estimated useful lives ranging from ten to fifteen years.
The estimated fair value of identifiable intangible assets was determined with the assistance of a valuation specialist, using Level 3 inputs as defined under
ASC Topic 820. The fair value analysis and related valuations reflect the conclusions of management. All estimates, key assumptions, and forecasts were
either provided by or reviewed by the Company. The goodwill and intangible assets acquired are deductible for tax purposes.

The LifeStyle acquisition accounted for $5.8 million of net service revenues and $0.5 million of operating income for the year ended December 31,

2018.

For the year ended December 31, 2020, the following table contains unaudited pro forma Consolidated Income Statement information of the
Company as if each of the acquisitions of Queen City Hospice, A Plus and County Homemakers closed on January 1, 2019. For the year ended December
31, 2019, the following table contains unaudited pro forma Consolidated Income Statement information of the Company as if each of the acquisitions of
Hospice Partners, Alliance and VIP closed on January 1, 2018. For the year ended December 31, 2018, the following table contains unaudited pro forma
Consolidated Income Statement information of the Company as if each of the acquisitions of Ambercare, Arcadia and LifeStyle closed on January 1, 2017.

Net service revenues
Operating income from continuing operations
Net income from continuing operations
Net income per common share from continuing operations

Basic income per share

Diluted income per share

For the Years Ended December 31,
(Amounts in Thousands, Unaudited)
2019
726,727    $
46,571     
35,748     

2020
831,290    $
45,555     
34,564     

2018
550,326 
36,985 
24,346 

2.22    $

2.17    $

2.59    $

2.51    $

2.02 

1.97

  $

  $

  $

The pro forma disclosures in the table above include adjustments for amortization of intangible assets, tax expense and acquisition costs to reflect
results that are more representative of the combined results of the transactions. This pro forma information is presented for illustrative purposes only and
may not be indicative of the results of operations that would have actually occurred. In addition, future results may vary significantly from the results
reflected in the pro forma information. The unaudited pro forma financial information does not reflect the impact of future events that may occur after the
acquisition, such as anticipated cost savings from operating synergies. 

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5. Property and Equipment

Property and equipment consisted of the following:

Computer equipment
Furniture and equipment
Transportation equipment
Leasehold improvements
Computer software

Less: accumulated depreciation and amortization

December 31,

2020

2019

(Amounts in Thousands)

  $

  $

8,135    $
5,097   
199   
9,402   
11,881   
34,714   
(14,965)  
19,749    $

5,304 
3,410 
157 
3,749 
9,563 
22,183 
(10,027)
12,156

Computer software includes $1.7 million and $1.6 million of internally developed software for the years ended December 31, 2020 and 2019,
respectively. Depreciation and amortization expense totaled $5.0 million, $4.0 million and $2.5 million for the years ended December 31, 2020, 2019 and
2018, respectively.

6. Goodwill and Intangible Assets

The goodwill for the Company was $469.1 million and $275.4 million as of December 31, 2020 and 2019, respectively.

A summary of goodwill and related adjustments is provided below:

Hospice

Personal Care

Home Health

Total

Goodwill

Goodwill at December 31, 2018
Additions for acquisitions
Adjustments to previously recorded goodwill
Goodwill at December 31, 2019
Additions for acquisitions
Divestiture
Adjustments to previously recorded goodwill
Goodwill at December 31, 2020

  $

$

  $

22,200 
124,750 
33 
146,983 
169,207 

(1,167)    
(190)    
314,833    $

(Amounts In Thousands)

112,377 
14,368 
(168)
126,577 
24,660 
— 
1,211 
152,448   

  $

$

865 
941 
2 
1,808 
— 
— 
(17)
1,791   

  $

$

135,442 
140,059 
(133)
275,368 
193,867 
(1,167)
1,004 
469,072 

The Company recognized goodwill in the hospice segment of $169.2 million related to the acquisition of Queen City Hospice on December 4, 2020.
In connection with the acquisitions of County Homemakers, A Plus and SunLife for the year ended December 31, 2020, the Company recognized goodwill
of approximately $24.7 million in the personal care segment. Additionally, the Company made adjustments to previously recorded goodwill due to
adjustments to accounts receivable and accrued expenses based on the final valuations for the acquisitions of Hospice Partners, Alliance and VIP. See Note
4 to the Notes to Consolidated Financial Statements for additional information regarding the acquisitions made by the Company for the years ended
December 31, 2020 and 2019.

In 2020, the Company divested certain branches and their related net assets including $1.2 million of related goodwill. The Company recognized a

$0.3 million loss on the disposition, reflected in general and administrative expense for the year ended December 31, 2020.

Goodwill and certain state licenses are not amortized pursuant to ASC Topic 350. We test intangible assets with indefinite useful lives for

impairment at the reporting unit level on an annual basis, as of October 1, or whenever potential impairment triggers occur, such as a significant change in
business climate or regulatory changes that would indicate that an impairment may have occurred. The Company estimates the fair value of the reporting
unit using both a discounted cash flow model as well as a market multiple model. The cash flow forecasts are adjusted by an appropriate discount rate
based on the Company’s estimate of a market participant’s weighted-average cost of capital. These models are both based on the Company’s best estimate
of future revenues and operating costs and are reconciled to the Company’s consolidated market capitalization, with consideration of the amount a potential
acquirer would be required to pay, in the form of a control premium. The determination of fair value in the Company’s goodwill impairment analysis is
based on an estimate of fair value for each reporting unit utilizing known and estimated inputs at the evaluation date. Some of those inputs include, but are
not limited to, the most recent price of the Company’s common stock and fair value of long

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term debt, estimates of future revenue and expense growth, estimated market multiples, expected capital expenditures, income tax rates and cost of invested
capital. Significant assumptions used in the analysis included an 8.5% discount rate and long-term revenue growth rates that ranged from 5.0% to 5.5%.
For the fiscal year 2020 impairment test, the fair value of the reporting units exceeded their respective carrying values by at least 90% (commonly referred
to as “headroom”). The Company did not record any impairment charges for the years ended December 31, 2020, 2019 or 2018.

The Company’s identifiable intangible assets consist of customer and referral relationships, trade names and trademarks, non-competition

agreements and state licenses. Amortization is computed using straight-line and accelerated methods based upon the estimated useful lives of the respective
assets, which range from one to twenty-five years. Customer and referral relationships are amortized systematically over the periods of expected economic
benefit, which range from five to ten years.

The carrying amount and accumulated amortization of each identifiable intangible asset category consisted of the following at December 31, 2020

and 2019: 

Intangible assets with indefinite lives
Intangible assets subject to amortization:
Gross carrying amount
Accumulated amortization
Intangible assets subject to amortization, net
Net balance at December 31, 2020

Intangible assets with indefinite lives
Intangible assets subject to amortization:
Gross carrying amount
Accumulated amortization
Intangible assets subject to amortization, net
Net balance at December 31, 2019

Customer
and referral
relationships

Trade
names and
trademarks

Non-
competition
agreements
(Amounts in Thousands)

  State Licenses

Total

  $

— 

  $

— 

  $

— 

  $

20,791    $

20,791 

44,672 
(34,439)    
10,233 
10,233 

  $

42,926 
(15,191)    
27,735 
27,735 

  $

6,225 
(2,887)    
3,338 
3,338 

  $

12,507     
(3,055)    
9,452     
30,243    $

106,330 
(55,572)
50,758 
71,549 

— 

  $

— 

  $

— 

  $

13,306    $

13,306 

48,028 
(35,665)    
12,363 
12,363 

  $

31,036 
(12,941)    
18,095 
18,095 

  $

4,655 
(2,234)    
2,421 
2,421 

  $

12,020     
(1,126)    
10,894     
24,200    $

95,739 
(51,966)
43,773 
57,079

  $

  $

  $

During the year ended December 31, 2020, the Company acquired (i) indefinite lived state licenses, trade names and non-competition agreements of

$7.5 million, $11.0 million and $1.5 million, respectively, related to the acquisition of Queen City Hospice, (ii) state licenses, subject to amortization of
$0.3 million and $0.1 million in trade names related to the acquisition of County Homemakers, and (iii) a trade name of $1.4 million related to the
acquisition of A Plus.

Amortization expense related to the identifiable intangible assets amounted to $7.1 million, $6.6 million and $6.2 million for the years ended

December 31, 2020, 2019 and 2018, respectively.

The weighted average remaining useful lives of identifiable intangible assets as of December 31, 2020 is 9.8 years.

The estimated future intangible amortization expense is as follows:

For the year ended December 31,
2021
2022
2023
2024
2025
Thereafter
Total, intangible assets subject to amortization

F-25

Total
(Amount in
Thousands)

7,711 
6,582 
6,098 
5,855 
4,232 
20,280 
50,758

  $

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7. Details of Certain Balance Sheet Accounts

Prepaid expenses and other current assets consist of the following:

Prepaid workers’ compensation and liability insurance
Workers’ compensation insurance receivable
Health insurance receivable
Other
Total prepaid expenses and other current assets

Accrued expenses consisted of the following:

Current portion of operating lease liabilities
Accrued health insurance
Accrued professional fees
Payor advances (1)
Accrued payroll taxes
Other
Total accrued expenses

December 31,

2020
2019
(Amounts in Thousands)

2,838    $
1,860     
528     
4,743     
9,969    $

2,040 
1,989 
1,567 
2,397 
7,993

December 31,

2020
2019
(Amounts in Thousands)

9,283    $
5,607     
4,220     
4,206     
4,543     
9,705     
37,564    $

7,234 
4,140 
2,517 
— 
1,843 
6,695 
22,429

  $

  $

  $

  $

(1)

The Company deferred the recognition of $4.2 million of payments received from payors for COVID-19 reimbursements which will be
recognized if we incur specific expenses such as additional personal protective equipment or will be returned as stipulated if COVID-19
expenses are not incurred.

Government stimulus advances consisted of the following:

Provider Relief Fund
CMS advanced payment program - Queen City Hospice
Payroll tax deferral
Provider Relief Fund - Queen City Hospice
Total government stimulus advances

December 31,

2020
2019
(Amounts in Thousands)

12,252    $
10,801     
7,141     
1,893     
32,087    $

  $

— 
— 
— 
— 
—

In recognition of the significant threat to the liquidity of financial markets posed by the COVID-19 pandemic, the Federal Reserve and Congress

have taken dramatic actions to provide liquidity to businesses and the banking system in the United States. One of the primary sources of relief for
healthcare providers is the CARES Act, which was expanded by the PPPHCE Act, and the CAA. See Note 12 for additional information regarding
government actions to mitigate COVID-19’s impact.

Provider Relief Funds

In April 2020, the Company received grants in an aggregate principal amount of $6.9 million, for which it did not apply, from the Provider Relief
Fund as part of the automatic general distributions by HHS. The Company returned these funds in June 2020. In November 2020, the Company received
grants in an aggregate principal amount of $13.7 million from the Provider Relief Fund, for which we applied. The Company utilized $1.4 million of these
funds for healthcare related expenses attributable to COVID-19 that were unreimbursed by other sources in the period ended December 31, 2020 and, in
accordance with the current guidance issued by HHS, expects to utilize additional funds through June 30, 2021, at which point any unused funds will be
returned. We are required to properly and fully document the use of such funds in reports to HHS. The Company’s ability to utilize and retain some or all of
such funds will depend on the magnitude, timing and nature of the impact of the COVID-19 pandemic, as well as the terms and conditions of the funds
received. In April 2020, Queen City Hospice received grants in an aggregate principal amount of approximately $2.5 million, for which it did not apply,
from the Provider Relief Fund as part of the automatic general distributions by HHS. Queen City Hospice utilized approximately $0.6 million for
healthcare related expenses attributable to COVID-19 that were unreimbursed by other sources. Queen City Hospice intends to repay $1.9 million, which
represents the remainder of the grants received but not utilized, in 2021. Commercial organizations that receive annual total awards of $750,000 or more in
federal funding, including

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payments received through the Provider Relief Fund, are subject to federal audit requirements.

Medicare Accelerated and Advance Payment Program – Queen City Hospice

In addition, the CARES Act expands the Medicare Accelerated and Advance Payment Program to increase cash flow to providers impacted by the

COVID-19 pandemic. Hospice and home health providers were able to request an advance or accelerated payment of up to 100% of the Medicare payment
amount for a three-month period (not including Medicare Advantage payments). The Medicare Accelerated and Advance Payment Program payments are a
loan that providers must pay back. Recoupment of these payments was due to begin in August, but CMS has delayed the recoupment process for these
payments, based on amended repayment terms imposed by the CAA, enacted October 1, 2020, until one year after payment was issued. In April 2020,
Queen City Hospice received an amount equal to $10.8 million pursuant to the Medicare Accelerated and Advance Payment Program. Queen City Hospice
did not repay the funds prior to the completion of our acquisition of Queen City Hospice, however, Queen City Hospice intends to repay such funds in
March 2021, prior to any CMS recoupment and before any interest accrues.

Payroll tax deferral

The CARES Act also provides for certain federal income and other tax changes, including the deferral of the employer portion of Social Security

payroll taxes. The Company received a cash benefit of approximately $7.1 million related to the deferral of employer payroll taxes for 2020 under the
CARES Act, for the period April 2, 2020 through June 30, 2020. Effective July 1, 2020, the Company began paying its deferred portion of employer Social
Security payroll taxes and expects to repay the $7.1 million in 2021.

8. Long-Term Debt

Long-term debt consisted of the following:

Revolving loan under the credit facility
Term loan under the credit facility
Financing leases
Less unamortized issuance costs
Total
Less current maturities
Long-term debt

December 31,

2020
2019
(Amounts in Thousands)

  $

  $

178,458   $
18,130    
—    
(1,716)   
194,872    
(971)   
193,901   $

43,458 
18,865 
21 
(2,452)
59,892 
(728)
59,164

Amended and Restated Senior Secured Credit Facility

On October 31, 2018, the Company entered into the Amended and Restated Credit Agreement, dated as of October 31, 2018, with certain lenders

and Capital One, National Association, as a lender and as agent for all lenders (as amended by the Amendment (as hereinafter defined), the “Credit
Agreement”). This credit facility totaled $269.6 million, inclusive of a $250.0 million revolving loan and a $19.6 million delayed draw term loan, and is
evidenced by the Credit Agreement. This credit facility amended and restated the Company’s existing senior secured credit facility totaling $250.0 million.
As used throughout this Annual Report on Form 10-K, “credit facility” shall mean the credit facility evidenced by the Credit Agreement. The maturity of
this credit facility is May 8, 2023. Interest on the Company’s credit facility may be payable at (x) the sum of (i) an applicable margin ranging from 0.75%
to 1.50% based on the applicable senior net leverage ratio plus (ii) a base rate equal to the greatest of (a) the rate of interest last quoted by The Wall Street
Journal as the “prime rate,” (b) the sum of the federal funds rate plus a margin of 0.50% and (c) the sum of the adjusted LIBOR that would be applicable to
a loan with an interest period of one month advanced on the applicable day (not to be less than 0.00%) plus a margin of 1.00% or (y) the sum of (i) an
applicable margin ranging from 1.75% to 2.50% based on the applicable senior net leverage ratio plus (ii) the offered rate per annum for similar dollar
deposits for the applicable interest period that appears on Reuters Screen LIBOR01 Page (not to be less than zero). Swing loans may not be LIBOR loans.
The availability of additional draws under this credit facility is conditioned, among other things, upon (after giving effect to such draws) the Total Net
Leverage Ratio (as defined in the Credit Agreement) not exceeding 3.75:1.00. In certain circumstances, in connection with a Material Acquisition (as
defined in the Credit Agreement), the Company can elect to increase its Total Net Leverage Ratio compliance covenant to 4.25:1.00 for the then current
fiscal quarter and the three succeeding fiscal quarters. In connection with this credit facility, the Company incurred approximately $0.9 million of debt
issuance costs.

Addus HealthCare, Inc. (“Addus HealthCare”) is the borrower, and its parent, Holdings, and substantially all of Holdings’ subsidiaries are
guarantors under this credit facility, and it is collateralized by a first priority security interest in all of the Company’s and the other credit parties’ current
and future tangible and intangible assets, including the shares of stock of the borrower and subsidiaries. The Credit Agreement contains affirmative and
negative covenants customary for credit facilities of this type, including

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limitations on the Company with respect to liens, indebtedness, guaranties, investments, distributions, mergers and acquisitions and dispositions of assets.

The Company pays a fee ranging from 0.20% to 0.35% based on the applicable senior net leverage ratio times the unused portion of the revolving

loan portion of the credit facility.

The Credit Agreement contains customary affirmative covenants regarding, among other things, the maintenance of records, compliance with laws,

maintenance of permits, maintenance of insurance and property and payment of taxes. The Credit Agreement also contains certain customary financial
covenants and negative covenants that, among other things, include a requirement to maintain a minimum Interest Coverage Ratio (as defined in the Credit
Agreement), a requirement to stay below a maximum Total Net Leverage Ratio (as defined in the Credit Agreement) and a requirement to stay below a
maximum permitted amount of capital expenditures, as well as restrictions on guarantees, indebtedness, liens, investments and loans, subject to customary
carve outs, a restriction on dividends (provided that Addus HealthCare may make distributions to the Company in an amount that does not exceed
$7.5 million in any year absent of an event of default, plus limited exceptions for tax and administrative distributions), a restriction on the ability to
consummate acquisitions (without the consent of the lenders) under its credit facility subject to compliance with the Total Net Leverage Ratio (as defined in
the Credit Agreement thresholds), restrictions on mergers, dispositions of assets, and affiliate transactions, and restrictions on fundamental changes and
lines of business. As of December 31, 2020, the Company was in compliance with all financial covenants under the Credit Agreement.

On September 12, 2019, the Company entered into a First Amendment (the “Amendment”) to its Credit Agreement. The Amendment increased the

Company’s credit facility by $50.0 million in incremental revolving loans, for an aggregate $300.0 million in revolving loans. The Amendment provides
that future incremental loans may be for term loans or an increase to the revolving loan commitments. The Amendment further provides that the proceeds
of the incremental revolving loan commitments may be used for, among other things, general corporate purposes. In connection with the modification of
this Amendment, the Company incurred approximately $0.4 million of debt issuance costs.

The Company drew approximately $135.0 million on the revolver portion of its credit facility to fund, in part, the acquisition of Queen City Hospice

on December 4, 2020. 

At December 31, 2020, the Company had a total of $178.5 million of revolving loans, with an interest rate of 1.90%, and $18.1 million of term
loans, with an interest rate of 1.90%, outstanding on its credit facility. After giving effect to the amount drawn on its credit facility, approximately $9.0
million of outstanding letters of credit and borrowing limits based on an advance multiple of adjusted EBITDA (as defined in the Credit Agreement), the
Company had $112.6 million available for borrowing under its credit facility.

During the year ended December 31, 2019, the Company drew approximately $23.5 million on the revolver portion of its credit facility to fund, in
part, the purchase price for the Alliance acquisition on August 1, 2019. Additionally, the Company drew $19.6 million under the delayed draw term loan
portion of its credit facility to fund, in part, the acquisition of VIP on June 1, 2019.

At December 31, 2019, the Company had a total of $43.4 million of revolving loans, with an interest rate of 3.44% and $18.9 million of term loans,
with an interest rate of 3.45%, outstanding on its credit facility. After giving effect to the amount drawn on its credit facility, approximately $10.0 million of
outstanding letters of credit and borrowing limits based on an advance multiple of adjusted EBITDA (as defined in the Credit Agreement), the Company
had $191.4 million available for borrowing under its credit facility.

9. Income Taxes

The current and deferred federal and state income tax provision from continuing operations, are comprised of the following:

Current

Federal
State
Deferred

Federal
State

Provision for income taxes

2020

December 31,
2019
(Amounts in Thousands)

2018

  $

  $

10,230    $
3,312     

(3,690)    
(1,043)    
8,809    $

5,876    $
2,442     

(734)    
(225)    
7,359    $

2,883 
1,562 

(265)
(84)
4,096

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The tax effects of certain temporary differences between the Company’s book and tax bases of assets and liabilities give rise to significant portions

of the deferred income tax assets (liabilities) at December 31, 2020 and 2019. The deferred tax assets (liabilities) consisted of the following:

Deferred tax assets
Long-term

Accounts receivable allowances
Accrued compensation
Accrued workers’ compensation
Transaction costs
Restructuring costs
Stock-based compensation
Government stimulus advances
Operating lease liabilities
Other

Total long-term deferred tax assets

Deferred tax liabilities

Long-term

Goodwill and intangible assets
Property and equipment
Prepaid insurance
Operating lease assets, net
Other

Total long-term deferred tax liabilities
Valuation allowance
Total net deferred tax assets

December 31,

2019
2020
(Amounts in Thousands)

  $

  $

14,023    $
3,580     
3,220     
1,677     
108     
833     
1,933     
12,123     
1,269     
38,766     

(18,891)    
(3,217)    
—     
(10,052)    
(82)    
(32,242)    
—     
6,524    $

9,256 
2,765 
3,327 
1,311 
135 
793 
— 
5,896 
584 
24,067 

(15,079)
(1,037)
(534)
(5,606)
(164)
(22,420)
— 
1,647

Management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate
realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences
become deductible. Management considers all available evidence in making this assessment.

A reconciliation for continuing operations of the statutory federal tax rate of 21.0% to the effective income tax rate, for the years ended

December 31, 2020, 2019 and 2018, is summarized as follows:

Federal income tax at statutory rate
State and local taxes, net of federal benefit
Jobs tax credits, net
162(m) disallowance for executive compensation
Nondeductible permanent items
Nondeductible penalties
Excess tax benefit
Federal/state return to provision
Other
Effective income tax rate

2020

December 31,
2019

2018

21.0  %    
6.0   
(5.1)  
6.0   
0.4   
—   
(5.6)  
(1.6)  
(0.1)  
21.0  %    

21.0  %    
6.4   
(8.3)  
7.5   
0.7   
1.3   
(6.7)  
0.6   
(0.3)  
22.2  %    

21.0  %
6.3   
(10.7)  
4.5   
2.2   
—   
(2.7)  
0.2   
(0.7)  
20.1  %

The effective income tax rate was 21.0%, 22.2% and 20.1% for the years ended December 31, 2020, 2019 and 2018, respectively. The difference

between our federal statutory and effective income tax rates is principally due to the inclusion of state taxes and non-deductible compensation, offset by an
excess tax benefit and the use of federal employment tax credits.

The Company is subject to taxation in the jurisdictions in which it operates. The Company continues to remain subject to examination by U.S.

federal authorities for the years 2017 through 2019 and for various state authorities for the years 2015 through 2019.

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10. Stock Options and Restricted Stock Awards

The Board approved the 2017 Omnibus Incentive Plan (“the 2017 Plan”) as of April 27, 2017, which was approved by our shareholders on June 14,

2017. The 2017 Plan was intended to replace our existing incentive compensation plan, the 2009 Stock Incentive Plan (“the 2009 Plan”). All awards are
now granted from the 2017 Plan. Outstanding awards under the 2009 Plan will continue to be governed by the 2009 Plan and the agreements under which
they were granted.

The 2017 Plan allows us to grant performance-based incentive awards and equity-based awards (each an “Award”) to eligible employees, directors

and consultants in the form of Stock Options, Stock Appreciation Rights, Restricted Stock, Deferred Stock Units/Restricted Stock Units, Other Stock Units
or Performance Awards. The Company’s Board believes that the 2017 Plan is necessary to continue the Company’s effectiveness in attracting, motivating
and retaining employees, directors and consultants with appropriate experience and to increase the grantees’ alignment of interest with the Company’s
shareholders.

Under the 2017 Plan, Awards may be made in shares of our common stock. Subject to adjustment as provided by the terms of the 2017 Plan, the

maximum aggregate number of shares of common stock with respect to which awards may be granted under the 2017 Plan will be 1,182,270, less the
number of shares subject to awards that are granted pursuant to the 2009 Plan after March 31, 2017. The aggregate awards granted during any calendar year
to any single Participant cannot exceed (i) 500,000 shares subject to stock options or stock appreciation rights (“SARs”) or (ii) 300,000 shares subject to
Awards denominated in shares of common stock (whether or not settled in common stock). These individual annual limitations are cumulative in that any
shares of common stock or cash for which Awards are permitted to be granted to a Participant during a fiscal year are not covered by an Award in that fiscal
year, the number of shares of common stock will automatically increase in the subsequent fiscal years during the term of the 2017 Plan until the earlier of
the time the increase has been granted to the Participant, or the end of the third fiscal year following the year to which such increase relates. At December
31, 2020, there were 614,888 shares of common stock available for future grant under the 2017 Plan.

Any shares of common stock subject to an Award under the 2017 Plan that are forfeited, canceled, settled in cash or otherwise terminated without a
distribution of shares to a Participant, or that are delivered by attestation or withheld by the Company in connection with an option exercise or the payment
of any required income tax withholding upon an option exercise or the vesting of restricted stock, will be deemed available for Awards under the 2017 Plan.
Additionally, any shares of common stock subject to an Award under the 2009 Plan that are forfeited, canceled, settled in cash or otherwise terminated
without a distribution of shares to a participant, or that are delivered by attestation or withheld by the Company in connection with an option exercise or the
payment of any required income tax withholding upon an option exercise or the vesting of restricted stock, will be deemed available for Awards under the
2017 Plan.

Stock options are awarded with a strike price equal to the fair market value based on the closing price of our common stock on the date of grant.

Options granted typically vest over a service period ranging from three to four years and expire ten years from the date of grant. Restricted shares typically
vest over a service period ranging from one to four years and expire ten years from date of grant.

The exercise prices of stock options outstanding on December 31, 2020 range from $8.91 to $87.80. Restricted stock awards are full-value awards.

Stock Options

A summary of stock option activity and weighted average exercise price is as follows:

Outstanding, beginning of period
Granted
Exercised
Forfeited/Cancelled
Outstanding, end of period

F-30

  For The Year Ended December 31,

2020

Options
(Amounts in
Thousands)

648    $
—     
(127)    
(15)    
506    $

Weighted
Average

Exercise Price    
37.43   
—   
31.07   
37.25   
39.03 

 
 
 
 
   
 
 
   
 
 
 
 
   
   
   
   
   
 
 
Table of Contents

The weighted-average estimated fair value of employee stock options granted as calculated using the Black-Scholes Option Pricing Model in 2019

and 2018. The Company did not grant any stock options in 2020. The related assumptions follow:

Weighted average fair value
Risk-free discount rate
Expected life
Dividend yield
Volatility

  $

2020
Grants
—
—
—
—
—

For the Years Ended December 31,
2019
Grants
29.78

    $

    $

1.72% - 2.29%    
4.2 - 4.4 years
—
43%

2018
Grants
14.72
2.32% - 2.84%  
4.1 - 4.2 years
—
45%

Stock option compensation expense totaled $2.0 million, $2.5 million and $2.0 million for the years ended December 31, 2020, 2019 and 2018,

respectively. As of December 31, 2020, there was $2.6 million of total unrecognized compensation cost that is expected to be recognized over a weighted
average period of 1.5 years.

The intrinsic value of vested and outstanding stock options was $27.0 million and $12.5 million, respectively, as of December 31, 2020.

As of December 31, 2020, there were 312,499 and 193,221 shares of stock options vested and unvested, respectively.

The intrinsic value of stock options exercised during the years ended December 31, 2020, 2019 and 2018 was $7.5 million, $7.3 million and

$1.8 million, respectively.

Restricted Stock Awards

The following table summarizes the status of unvested restricted stock awards outstanding at December 31, 2020:

Unvested restricted stock awards, beginning of period
Awarded
Vested
Forfeited
Unvested restricted stock awards, end of period

For The Year Ended
December 31,
2020

Restricted
Stock
Awards
(Amounts in
Thousands)

Weighted
Average
Grant Date
Fair Value

149    $
88     
(77)    
(6)    
154    $

51.10 
101.96 
45.67 
45.65 
83.30

The fair market value of restricted stock awards that vested during the year ended December 31, 2020 was $6.0 million.

Restricted stock award compensation expense totaled $4.0 million, $3.3 million and $2.1 million for the years ended December 31, 2020, 2019 and

2018, respectively. As of December 31, 2020, there was $9.8 million of total unrecognized compensation cost that is expected to be recognized over a
weighted average period of 1.7 years.

11. Employee Benefit Plans

The 401(k) retirement plan is a defined contribution plan that provides for matching contributions by the Company to all non-union employees.

Matching contributions are discretionary and subject to change by management. Under the provisions of the 401(k) plan, employees can contribute up to
the maximum percentage and limits allowable under the U.S. Revenue Code. The Company provided contributions totaling $0.3 million, $0.2 million and
$0.3 million for the years ended December 31, 2020, 2019 and 2018, respectively.

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Table of Contents

12. Commitments and Contingencies

Government Actions to Mitigate COVID-19’s Impact

On January 31, 2020, the Secretary of the U.S. Department of Health and Human Services (“HHS”) declared a national public health emergency due

to a novel coronavirus. In March 2020, the World Health Organization declared the outbreak of COVID-19, a disease caused by this novel coronavirus, a
pandemic. This disease continues to spread throughout the United States and other parts of the world.

In recognition of the significant threat to the liquidity of financial markets posed by the COVID-19 pandemic, the Federal Reserve and Congress

have taken dramatic actions to provide liquidity to businesses and the banking system in the United States. For example, on March 27, 2020, President
Trump signed into law the CARES Act, a sweeping stimulus bill intended to bolster the U.S. economy. The PPPHCE Act and the CAA both expansions of
the CARES Act, were signed into law on April 24, 2020 and December 27, 2020, respectively. In total, the CARES Act, the PPPHCE Act and CAA
authorize $178 billion in funding to be distributed to health care providers through the Provider Relief Fund. This funding is intended to support healthcare
providers by reimbursing them for healthcare-related expenses or lost revenues attributable to COVID-19.

In addition to the Provider Relief Fund, the CARES Act includes temporary changes to Medicare and Medicaid payment rules and relief from

certain accounting provisions, for example temporarily lifting the Medicare sequester, which would have otherwise reduced payments to Medicare
providers by 2%, from May 1, 2020, through March 31, 2021 (but also extending sequestration through 2030). The Medicare sequester relief resulted in an
increase of $0.2 million to home health net service revenues and $1.3 million to hospice net service revenues for the year ended December 31, 2020.

It is impossible to predict the effect and ultimate impact of the COVID-19 pandemic on the Company as the situation continues to rapidly evolve.

See Note 7 for additional information regarding government stimulus advances the Company has received.

Legal Proceedings

From time to time, the Company is subject to legal and/or administrative proceedings incidental to its business. It is the opinion of management that

the outcome of pending legal and/or administrative proceedings will not have a material effect on the Company’s Consolidated Balance Sheets and
Consolidated Statements of Income.

13. Segment Information

Operating segments are defined as components of a company that engage in business activities from which it may earn revenues and incur expenses,

and for which separate financial information is available and is regularly reviewed by the Company’s chief operating decision makers, to assess the
performance of the individual segments and make decisions about resources to be allocated to the segments. The Company operates as a multi-state
provider of three distinct but related business segments providing in-home services.

In its personal care segment, the Company provides non-medical assistance with activities of daily living, primarily to persons who are at increased

risk of hospitalization or institutionalization, such as the elderly, chronically ill or disabled. In its hospice segment, the Company provides physical,
emotional and spiritual care for people who are terminally ill as well as related services for their families. In its home health segment, the Company
provides services that are primarily medical in nature to individuals who may require assistance during an illness or after hospitalization and include skilled
nursing and physical, occupational and speech therapy.

The tables below set forth information about the Company’s reportable segments for the years ended December 31, 2020, 2019 and 2018 along with

the items necessary to reconcile the segment information to the totals reported in the accompanying consolidated financial statements. Segment assets are
not reviewed by the Company’s chief operating decision maker function and therefore are not disclosed below.

F-32

 
Table of Contents

Segment operating income consists of revenue generated by a segment, less the direct costs of service revenues and general and administrative

expenses that are incurred directly by the segment. Unallocated general and administrative costs are those costs for functions performed in a centralized
manner and therefore not attributable to a particular segment. These costs include accounting, finance, human resources, legal, information technology,
corporate office support and facility costs and overall corporate management.

Net service revenues
Cost of services revenues
Gross profit
General and administrative expenses
Segment operating income

Net service revenues
Cost of services revenues
Gross profit
General and administrative expenses
Segment operating income

Net service revenues
Cost of services revenues
Gross profit
General and administrative expenses
Segment operating income

Personal Care

Hospice

Home Health

Total

For the Year Ended December 31, 2020
(Amounts in Thousands)

647,233 
480,191 
167,042 
60,468 
106,574 

  $

  $

101,297 
47,197 
54,100 
25,394 
28,706 

  $

  $

16,245 
11,150 
5,095 
3,773 
1,322 

  $

  $

Personal Care

Hospice

Home Health

Total

For the Year Ended December 31, 2019
(Amounts in Thousands)

580,728 
432,413 
148,315 
56,887 
91,428 

  $

  $

53,601 
27,203 
26,398 
12,399 
13,999 

  $

  $

14,462 
9,937 
4,525 
3,205 
1,320 

  $

  $

Personal Care

Hospice

Home Health

Total

For the Year Ended December 31, 2018
(Amounts in Thousands)

490,941 
365,264 
125,677 
44,728 
80,949 

  $

  $

18,850 
10,010 
8,840 
3,742 
5,098 

  $

  $

6,856 
4,569 
2,287 
1,545 
742 

  $

  $

764,775 
538,538 
226,237 
89,635 
136,602 

648,791 
469,553 
179,238 
72,491 
106,747 

516,647 
379,843 
136,804 
50,015 
86,789

  $

  $

  $

  $

  $

  $

Segment reconciliation:
Total segment operating income

Items not allocated at segment level:
Other general and administrative expenses
Depreciation and amortization
Interest income
Interest expense
Income before income taxes

For the Years Ended December 31,
(Amounts in Thousands)
2019

2020

2018

  $

136,602 

  $

106,747 

 $

86,789 

80,044 
12,051 

(624)    
3,189 
41,942 

  $

61,421 
10,574 
(1,523)
3,105 
33,170 

 $

55,320 
8,642 
(2,592)
5,016 
20,403

  $

F-33

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
   
  
  
  
 
   
  
   
  
  
  
   
  
   
  
  
  
   
   
  
   
   
  
   
  
   
   
  
 
 
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14. Significant Payors

For 2020, 2019 and 2018, our revenue by payor type was as follows:

2020

Personal Care
2019

2018

Amount
(in Thousands)  

  $

324,670 
287,032 
20,398 
9,991 
5,142 

% of
Segment
Net
Service
Revenues

Amount
(in Thousands)  

% of
Segment
Net
Service
Revenues

Amount
(in Thousands)  

% of
Segment
Net
Service
Revenues

50.2  %   $
44.3   
3.2   
1.5   
0.8   

303,479 
239,559 
21,765 
9,204 
6,721 

52.2  %   $
41.3   
3.7   
1.6   
1.2   

285,973 
173,391 
20,003 
6,173 
5,401 

58.2  %
35.3   
4.1   
1.3   
1.1   

  $

647,233 

100.0  %   $

580,728 

100.0  %   $

490,941 

100.0  %

State, local and other governmental
programs
Managed care organizations
Private pay
Commercial insurance
Other
Total personal care segment net service
revenues

Medicare
Managed care organizations
Other
Total hospice segment net service
revenues

Medicare
Managed care organizations
Other
Total home health segment net
service
   revenues

2020

Hospice
2019

2018

Amount
(in Thousands)  

% of Segment
Net Service
Revenues

Amount
(in Thousands)  

% of Segment
Net Service
Revenues

Amount
(in Thousands)  

% of Segment
Net Service
Revenues

  $

94,068     
4,931     
2,298     

92.9  %   $
4.9   
2.2   

49,649     
2,768     
1,184     

92.6  %   $
5.2   
2.2   

17,652     
1,047     
151     

93.6  %
5.6   
0.8   

  $

101,297     

100.0  %   $

53,601     

100.0  %   $

18,850     

100.0  %

2020

Home Health
2019

2018

Amount
(in Thousands)  

% of Segment
Net Service
Revenues

Amount
(in Thousands)  

% of Segment
Net Service
Revenues

Amount
(in Thousands)  

% of Segment
Net Service
Revenues

  $

12,765     
3,188     
292     

78.6  %   $
19.6   
1.8   

11,218     
2,942     
302     

77.6  %   $
20.3   
2.1   

6,034     
752     
70     

88.0  %
11.0   
1.0   

  $

16,245     

100.0  %   $

14,462     

100.0  %   $

6,856     

100.0  %

The Company derives a significant amount of its revenue from its operations in Illinois, New York and New Mexico. The percentages of segment

revenue for each of these significant states for 2020, 2019 and 2018 were as follows:

2020

Personal Care
2019

2018

Illinois
New York
New Mexico
All other states
Total personal care segment net service
   revenues

  $

Amount
(in Thousands)  
288,326 
115,510 
86,618 
156,779 

% of
Segment
Net
Service
Revenues

Amount
(in Thousands)  
247,524 
108,403 
75,666 
149,135 

44.6  %   $
17.8   
13.4   
24.2   

% of
Segment
Net
Service
Revenues

Amount
(in Thousands)  
232,518 
65,117 
58,914 
134,392 

42.6  %   $
18.7   
13.0   
25.7   

% of
Segment
Net
Service
Revenues

47.3  %
13.3   
12.0   
27.4   

  $

647,233 

100.0  %   $

580,728 

100.0  %   $

490,941 

100.0  %

F-34

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
  
   
   
   
  
   
  
   
   
   
  
   
  
   
   
   
  
   
  
   
   
   
  
   
  
   
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
Table of Contents

New Mexico
All other states
Total hospice segment net service
revenues

New Mexico
Total home health segment net
service revenues

2020

Hospice

2019

2018

Amount
(in Thousands)  
  $

42,648     
58,649     

% of Segment
Net Service
Revenues

Amount
(in Thousands)  

% of Segment
Net Service
Revenues

Amount
(in Thousands)  

% of Segment
Net Service
Revenues

42.1  %   $
57.9   

38,790     
14,811     

72.4  %   $
27.6   

18,850     
—     

100.0  %
—   

  $

101,297     

100.0  %   $

53,601     

100.0  %   $

18,850     

100.0  %

2020

Home Health

2019

2018

Amount
(in Thousands)  
  $

16,245     

% of Segment
Net Service
Revenues

Amount
(in Thousands)  

% of Segment
Net Service
Revenues

Amount
(in Thousands)  

% of Segment
Net Service
Revenues

100.0  %   $

14,462     

100.0  %   $

6,856     

100.0  %

  $

16,245     

100.0  %   $

14,462     

100.0  %   $

6,856     

100.0  %

A substantial portion of the Company’s revenue and accounts receivable are derived from services performed for state and local governmental
agencies. We derive a significant amount of our net service revenues in Illinois, which represented 37.7%, 38.2% and 45.0% of our net service revenues for
the years ended December 31, 2020, 2019 and 2018, respectively. The Illinois Department on Aging, the largest payor program for the Company’s Illinois
personal care operations, accounted for 23.0%, 25.3% and 31.7% of the Company’s net service revenues for 2020, 2019 and 2018, respectively.

The related receivables due from the Illinois Department on Aging represented 15.9% and 25.1% of the Company’s net accounts receivable at

December 31, 2020 and 2019, respectively.

15. Concentration of Cash

The Company owns financial instruments that potentially subject the Company to significant concentrations of credit risk include cash. The
Company maintains cash with financial institutions which, at times, may exceed federally insured limits. The Company believes it is not exposed to any
significant credit risk on cash.

F-35

 
 
 
 
 
   
 
 
   
 
   
 
   
 
 
 
   
 
 
   
 
 
   
   
   
   
 
 
 
   
 
 
   
 
   
 
   
 
 
 
   
 
 
   
 
 
   
 
 
Table of Contents

16. Unaudited Summarized Quarterly Financial Information

The following is a summary of the Company’s unaudited quarterly results of operations:

Year Ended December 31, 2020

Year Ended December 31, 2019

Dec. 31

Sept. 30

Jun. 30
(Amounts and Shares in Thousands, Except Per Share Data)
  $ 195,996    $ 193,987    $ 184,576    $ 190,216    $ 192,376    $ 168,993    $ 148,915    $ 138,507 
36,827 

45,176     

57,542     

39,693     

59,104     

55,835     

54,997     

56,301     

  Mar. 31

  Mar. 31

Sept. 30

Jun. 30

Dec. 31

11,716     

12,523     

9,607     

10,661     

14,530     

7,335     

7,391     

5,496 

8,449     

9,119     

6,907     

8,658     

10,737     

5,486     

5,292     

4,296 

—     
8,449    $

—     
9,119    $

—     
6,907    $

—     
8,658    $

—     
10,737    $

(574)    
4,912    $

—     
5,292    $

— 
4,296 

  $

15,664     
16,013     

15,618     
15,957     

15,582     
15,916     

15,519     
15,907     

15,435     
15,881     

13,766     
14,203     

13,044     
13,433     

12,995 
13,381 

  $

  $

  $

  $

0.54    $
—     
0.54    $

0.53    $
—     
0.53    $

0.58    $
—     
0.58    $

0.57    $
—     
0.57    $

0.44    $
—     
0.44    $

0.43    $
—     
0.43    $

0.56    $
—     
0.56    $

0.54    $
—     
0.54    $

0.70    $
—     
0.70    $

0.68    $
—     
0.68    $

0.40    $
(0.04)    
0.36    $

0.39    $
(0.04)    
0.35    $

0.41    $
—     
0.41    $

0.39    $
—     
0.39    $

0.33 
— 
0.33 

0.32 
— 
0.32

Net service revenues
Gross profit
Operating income from continuing
   operations
Net income from continuing
   operations
Loss from discontinued
   operations
Net income

Average shares outstanding:
Basic
Diluted
Income per common share:
Basic

Continuing operations
Discontinued operations
Basic net income per share

Diluted net income per share
Continuing operations
Discontinued operations
Diluted net income per share

17. Subsequent Events

On February 11, 2021, the state of New York announced its initial selection of parties to enter into contracts as a Lead Fiscal Intermediary under its

previously announced Request for Offer (“RFO”) process related to its Consumer Directed Personal Assistance Program (“CDPAP”), in which the
Company currently participates as a provider. The Company was not one of the selected entities in the initial RFO process. The announcement followed an
extended RFO process first begun in 2019, with responses originally due in February 2020. It is unclear at this time whether the selected parties have the
ability to fully meet the CDPAP Program needs or the timing and outcome of next steps in the process. Management believes changes are unlikely to occur
during an estimated 6 to 12 month transition period and any financial impact to the Company in 2021 is expected to be immaterial. Based on its current run
rate, the Company estimates that it receives approximately $52 million in annualized revenue from the program. The Company will continue to explore its
options, including appeals, other arrangements under which the Company may continue to provide these services, and expense reductions to minimize any
potential final impact of the RFO process.

F-36

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
     
       
       
       
       
       
       
       
 
   
   
     
       
       
       
       
       
       
       
 
   
      
      
      
      
      
      
      
  
   
   
      
      
      
      
      
      
      
  
   
 
 
 
 
 
 
EXHIBIT 10.45

UNIT PURCHASE AGREEMENT

by and among

ADDUS HEALTHCARE, INC.,

QUEEN CITY HOSPICE, LLC,

MIRACLE CITY HOSPICE, LLC,

and

QCH HOLDINGS LLC

Dated as of November 10, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TABLE OF CONTENTS

Page

ARTICLE I DEFINITIONS

Section 1.1
Section 1.2

Definitions
Other Defined Terms

ARTICLE II PURCHASE AND SALE; CLOSING

Section 2.1
Section 2.2
Section 2.3
Section 2.4
Section 2.5

Purchase and Sale of Units
Closing; Effective Time
Closing Payment; Adjustments; Payments at Closing
Post-Closing Adjustments
Tax Withholding

ARTICLE III REPRESENTATIONS AND WARRANTIES RELATING TO THE COMPANIES

Section 3.1
Section 3.2
Section 3.3
Section 3.4
Section 3.5
Section 3.6
Section 3.7
Section 3.8
Section 3.9
Section 3.10
Section 3.11
Section 3.12
Section 3.13
Section 3.14
Section 3.15
Section 3.16
Section 3.17
Section 3.18
Section 3.19
Section 3.20
Section 3.21
Section 3.22
Section 3.23
Section 3.24
Section 3.25
Section 3.26

Organization and Qualification
Authority
No Conflict; Required Filings and Consents
Capitalization
Subsidiaries
Financial Statements
Undisclosed Liabilities; Indebtedness
Absence of Certain Changes
Compliance with Laws; Reimbursement Programs
Permits
Contracts
Absence of Litigation
Assets
Real Property
Intellectual Property
Environmental Matters
Employee Benefit Plans
Labor and Employment Matters
Tax Matters
Insurance
Related Party Transactions
Brokers
Provider Relief Fund Participation
Payors and Suppliers
Accounts Receivable
No Additional Representations

i

1

1
12

14

14
14
14
15
18

18

18
19
19
20
20
20
21
21
21
24
25
27
27
28
29
31
33
35
37
39
39
39
40
40
40
40

 
 
 
 
 
ARTICLE IV REPRESENTATIONS AND WARRANTIES OF SELLER

Section 4.1
Section 4.2
Section 4.3
Section 4.4
Section 4.5
Section 4.6
Section 4.7

Organization and Existence
Seller’s Capacity and Authority
Consents; Non-contravention
Units
Brokers
Absence of Litigation
DISCLAIMER

ARTICLE V REPRESENTATIONS AND WARRANTIES OF PURCHASER

Section 5.1
Section 5.2
Section 5.3
Section 5.4
Section 5.5
Section 5.6
Section 5.7
Section 5.8
Section 5.9
Section 5.10
Section 5.11
Section 5.12

Organization
Authority
No Conflict; Required Filings and Consents
Absence of Litigation
Brokers
Availability of Funds
Solvency
RWI Policy
Investment Intention
Plant Closing and Mass Layoffs
Acknowledgements
No Additional Representations

ARTICLE VI COVENANTS

Section 6.1
Section 6.2
Section 6.3
Section 6.4
Section 6.5
Section 6.6
Section 6.7
Section 6.8
Section 6.9
Section 6.10
Section 6.11
Section 6.12
Section 6.13
Section 6.14

Conduct of Business Pending the Closing
Access to Information; Confidentiality
No Control of Other Party’s Business
Efforts to Consummate
Directors’ and Officers’ Indemnification and Insurance
Legal Privileges
Public Announcements
Post-Closing Access
Employee Matters
Payoff Letters
RWI Policy
Exclusivity
Further Assurances
Ohio Workers’ Compensation Rebate

ARTICLE VII TAX MATTERS

Section 7.1
Section 7.2
Section 7.3

Preparation and Filing of Tax Returns
Apportionment of Taxes
Transfer Taxes

ii

41

41
41
41
42
42
42
42

43

43
43
43
44
44
44
44
44
45
45
45
46

46

46
48
49
50
52
54
54
55
55
57
57
57
58
58

59

59
59
59

 
 
Section 7.4
Section 7.5
Section 7.6
Section 7.7

Filing and Amendment of Tax Returns
Tax Refunds
Tax Allocation
Cooperation and Exchange of Information

ARTICLE VIII CONDITIONS

Section 8.1
Section 8.2
Section 8.3
Section 8.4
Section 8.5

Conditions to Obligations of Each Party
Conditions to Obligations of Purchaser
Conditions to Obligations of Seller and the Companies
Frustration of Closing Conditions
Waiver of Conditions

ARTICLE IX LIMITATION OF LIABILITY; WAIVERS

Section 9.1
Section 9.2
Section 9.3

Survival; Waivers of Representations and Warranties and Covenants; Limitation of Liability
Disclaimers
Non-Recourse; Release

ARTICLE X TERMINATION

Section 10.1
Section 10.2

Termination
Effect of Termination

ARTICLE XI GENERAL PROVISIONS

Section 11.1
Section 11.2
Section 11.3
Section 11.4
Section 11.5
Section 11.6
Section 11.7
Section 11.8
Section 11.9
Section 11.10
Section 11.11
Section 11.12
Section 11.13
Section 11.14
Section 11.15
Section 11.16
Section 11.17
Section 11.18
Section 11.19

Notices
Severability
Entire Agreement
Assignment
Amendment
Waiver
Parties in Interest
Governing Law
Jurisdiction
Waiver of Jury Trial
Headings
Counterparts; Electronic Transmission
Specific Performance
Construction; Interpretation
Rights Cumulative
Expenses
Disclosure Schedule
Consents
Legal Representation

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SCHEDULES AND EXHIBITS

Schedule 1 - Net Working Capital Methodology
Schedule 2 - Permitted Liens
Schedule 3 - PRF Qualified Expenditures Schedule
Schedule 2.3(c)(i) - Estimated Indebtedness
Schedule 7.6 - Allocation Methodology

Exhibit A - Form of Escrow Agreement
Exhibit B - Form of FIRPTA Affidavit
Exhibit C - Form of RWI Policy

Disclosure Schedule

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UNIT PURCHASE AGREEMENT

This Unit Purchase Agreement (this “Agreement”) is dated as of November 10, 2020 by and among Addus HealthCare,
Inc.,  an  Illinois  corporation  (“Purchaser”),  Queen  City  Hospice,  LLC,  a  Delaware  limited  liability  company  (“Queen  City”),
Miracle  City  Hospice,  LLC,  a  Delaware  limited  liability  company  (“Miracle  City”,  and  together  with  Queen  City,  the
“Companies” and each a “Company”), and QCH Holdings LLC, a Delaware limited liability company (“Seller”). Purchaser, the
Companies, and Seller are collectively referred to from time to time herein as the “Parties”, and each, individually, as a “Party”.

R E C I T A L S:

WHEREAS, Seller owns all of the issued and outstanding Equity Interests of each of the Companies (such interests, the

“Units”).

WHEREAS,  Purchaser  wishes  to  purchase  all  of  the  Units  from  Seller,  and  Seller  wishes  to  sell  all  of  the  Units  to

Purchaser, upon the terms and subject to the conditions set forth in this Agreement.

NOW, THEREFORE, in consideration of the foregoing and the representations, warranties, covenants, and agreements
herein contained, and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the
Parties, intending to be legally bound hereby, agree as follows:

ARTICLE I 
DEFINITIONS

Section 1.1

Definitions. The following terms used in this Agreement have the respective meanings assigned to

them below:

“Accountant” means a nationally recognized independent public accounting firm (a) selected by mutual agreement of
Seller and Purchaser or if they cannot agree (b) selected by mutual agreement of the accounting firms regularly used by Purchaser
and Seller prior to the Closing Date in the conduct of their respective businesses.

“Accrued Identified Taxes”  means  an  amount  equal  to  (i)  any  unpaid  Ohio  commercial  activity  Tax  and  any  unpaid
City of Columbus municipal income Tax of the Companies for the period beginning January 1, 2020 and ending on the Closing
Date; provided, that the amount of such accrued and unpaid Taxes shall be computed (a) in accordance with the past practices of
the  Companies  in  preparing  their  Tax  Returns  for  such  Taxes,  (b)  without  regard  to  deferred  Tax  assets  and  liabilities,  (c)  by
excluding any such Taxes attributable to transactions outside the ordinary course of business on the Closing Date after the time of
the Closing and (d) taking into account all Transaction Tax Deductions deductible on a “more likely than not” basis; provided,
further, that in the case of any Straddle Period, the amount of Taxes included in Accrued Identified Taxes shall be calculated in
accordance with Section 7.2 and (ii) the amount of any “applicable employment taxes” (as defined in Section 2302(d)(1) of the
CARES Act) that the Companies have deferred payment of pursuant to Section 2302 of the CARES Act and not paid prior to the
time of the Closing.

 
 
 
 
“Action” means any litigation, suit, claim, complaint, action, proceeding, arbitration, mediation, consent decree, audit,
investigation, cause of action, demand, appeal, challenge, review, notice of violation, citation, summons, subpoena or inquiry of
any nature, whether civil, criminal, administrative, judicial, or investigative, and whether at Law or in equity.

“Adjusted  Closing  Payment”  means  an  amount  equal  to  (a)  the  Base  Amount,  plus  (b)  Final  Cash,  minus  (c)  Final
Indebtedness, minus (d) Final Transaction Expenses, plus (e) the excess, if any, of the amount of Final Net Working Capital over
the amount of the Net Working Capital Target, minus (f) the excess, if any, of the amount of the Net Working Capital Target over
the amount of the Final Net Working Capital, minus (g) the Working Capital Escrow Amount, and plus (h) the PRF Qualified
Expenditures Amount (not to exceed $700,000).

“Affiliate”  means,  with  respect  to  any  Person,  any  Person  directly  or  indirectly  controlling,  controlled  by,  or  under
common control with such other Person, and the term “control” (including the terms “controlled by” and “under common control
with”) means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies
of such Person, whether through ownership of at least 10% of the voting securities, by contract, or by the ability to elect more
than 50% of the voting power of the board of directors or other governing body of such Person. For the avoidance of doubt, the
Companies are Affiliates of Seller only prior to the Closing and will be Affiliates of Purchaser from and after the Closing.

“Agreed Accounting Principles” means GAAP and, to the extent consistent with GAAP, the same accounting methods,
policies,  practices,  procedures,  classifications,  judgments,  or  estimation  methodologies  used  in  the  preparation  of  the  Interim
Financial Statements, subject to the exceptions set forth on Schedule 1.

“Antitrust Authorities” means the Federal Trade Commission, the Antitrust Division of the United States Department
of Justice, the attorneys general of the several states of the United States, and any other Governmental Entity having jurisdiction
with respect to the transactions contemplated hereby pursuant to applicable Antitrust Laws.

“Antitrust Laws” means the HSR Act, the Sherman Act, 15 U.S.C. §§ 1-7, as amended, the Clayton Act, 15 U.S.C. §§
12-27,  29  U.S.C.  §§  52-53,  as  amended,  the  Federal  Trade  Commission  Act,  15  U.S.C.  §§  41-58,  as  amended,  all  applicable
foreign antitrust Laws, and all other applicable Laws issued by a Governmental Entity that are designed or intended to prohibit,
restrict,  or  regulate  actions  having  the  purpose  or  effect  of  monopolization  or  restraint  of  trade  or  lessening  of  competition
through merger or acquisition.  

“Base Amount” means $192,000,000.00.

“Business Day” means any day on which banks are not required or authorized by Law to close in Columbus, Ohio.

“CARES Act” means the Coronavirus Aid, Relief, and Economic Security Act of 2020, P.L. 116-136, as amended, and

any regulations promulgated thereunder.

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“Cash”  means,  (x)  without  duplication,  cash,  checks,  money  orders,  marketable  securities,  short-term  instruments,
undeposited funds, and other cash equivalents, funds in time and demand deposits or similar accounts, restricted cash (including
all cash posted to support letters of credit, performance bonds, or other similar obligations), cash security deposits, and other cash
collateral posted with vendors, landlords, and other third parties, including checks, wire transfers, and drafts received but not yet
cleared and excluding checks that have been issued but remain outstanding, calculated in accordance with the Agreed Accounting
Principles, less (y) the Provider Relief Funds, and less (z) the CMS Advanced Payment Amount.

“Closing Cash” means Cash of the Companies as of the Effective Time.

“Closing Indebtedness” means any Indebtedness of the Companies as of immediately prior to the Closing.

“Closing  Payment”  means  an  amount  equal  to  (a)  the  Base  Amount,  plus  (b)  Estimated  Cash,  minus  (c)  Estimated
Indebtedness, minus (d)  Estimated Transaction  Expenses,  plus  (e)  the  excess,  if  any,  of  the  amount  of  Estimated  Net  Working
Capital over the amount of the Net Working Capital Target, minus (f) the excess, if any, of the amount of the Net Working Capital
Target over the amount of the Estimated Net Working Capital, minus (g) the Working Capital Escrow Amount, and plus (h) the
PRF Qualified Expenditures Amount (not to exceed $700,000).

“Closing Transaction Expenses”  means  Transaction  Expenses  unpaid  and  outstanding  as  of  immediately  prior  to  the

Closing.

“CMS”  means  the  Centers  for  Medicare  and  Medicaid  Services,  or  any  successor  Governmental  Entity  exercising

similar authority.

“CMS Advanced Payment Amount” means the aggregate funds received by Queen City from CMS under its Expanded

Accelerated and Advance Payments (AAP) Program in the aggregate amount of $10,801,248.00.

“COBRA” means Section 4980B of the Code or Title I, Part 6, of ERISA, and any similar state law.

“Code” means the Internal Revenue Code of 1986, as amended.

“Company  Confidential  Information”  means  all  non-public  and  proprietary  information  existing  as  of  the  Closing

concerning the business and affairs of the Companies.

“Company  Intellectual  Property”  means  the  Owned  Intellectual  Property,  Intellectual  Property  subject  to  any  IP

Licenses and any other Intellectual Property used or held for use by the Companies.

“Company  Payment  Programs”  means:  (a)  Governmental  Payment  Programs  in  which  any  Company  is  enrolled  or
from which a Company receives reimbursement; and (b) other managed care contracts, participation agreements or other billing
arrangements with insurance providers or other third party payers pursuant to which any Company receives reimbursement for
healthcare services.

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“Companies’ Knowledge” means the actual knowledge of James Vannelle, Brad Daugherty and Shannon Vannelle after

reasonable inquiry of their direct reports.

“Contract”  means  any  contract,  agreement,  lease,  license,  or  other  legally  binding  instrument  or  obligation,  whether

written or oral.

“COVID-19”  means  SARS-CoV-2  or  COVID-19,  and  any  evolutions  thereof  or  related  or  associated  epidemics,

pandemics or disease outbreaks.

“COVID-19  Measures”  means  any  quarantine,  “shelter  in  place”,  “stay  at  home”,  workforce  reduction,  social
distancing,  shut  down,  closure,  sequester  or  any  other  Law,  Order,  directive,  or  guidelines  by  any  Governmental  Entity  in
connection with or in response to COVID-19, including, but not limited to, the Coronavirus Aid, Relief, and Economic Security
Act.

“Data  Privacy  and  Security  Laws”  means  all  Laws  governing,  regulating  or  protecting  the  privacy,  security,  use,
disclosure,  maintenance  or  transmission  of  Personal  Information,  including  without  limitation:  (a)  HIPAA,  (b)  the  Information
Blocking  Rules,  (c)  applicable  state  data  breach  notification  laws,  applicable  state  health  information  privacy  laws,  state  laws
governing the use of electronic communications (e.g., email, text messaging, telephone, paging and faxing, applicable state laws
governing the use of information collected online, applicable state  laws  requiring  privacy  disclosures  to  consumers,  state  laws
vesting individuals with rights in or regarding data about such individuals and the use of such data, and state laws regarding the
safeguarding or security of data, including encryption), (d) the Federal Trade Commission Act, (e) the Fair Credit Reporting Act
(FCRA) of 1970, as amended, (f) the Gramm-Leach-Bliley Act, the Privacy Act of 1974, (g) the Controlling the Assault of Non-
Solicited  Pornography  and  Marketing  Act  (CAN‑SPAM  Act),  (h)  the  Telephone  Consumer  Protection  Act  (TCPA),  (i)  the
Telecommunications  Act  of  1996,  as  amended,  (j)  the  Children’s  Online  Privacy  Protection  Act  (COPPA),  (k)  the  Personal
Information  Protection  and  Electronic  Documents  Act  (PIPEDA),  (l)  the  Payment  Card  Industry  Data  Security  Standards
(PCI‑DSS), and (m) the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG).

“Data  Room”  means  the  electronic  documentation  site  established  through  Datasite  under  the  folder  name  “Project:

Royal” on behalf of the Companies.

“Disclosure Schedule” means the disclosure schedule delivered by Seller and the Companies in connection with this

Agreement.

“Environmental  Laws”  means  all  foreign,  federal,  state,  local,  or  provincial  civil  and  criminal  Laws  relating  to  the
protection of health (to the extent relating to exposure to Hazardous Materials) or the environment (including air, soil, surface
water,  or  groundwater),  or  governing  the  handling,  use,  generation,  treatment,  storage,  transportation,  disposal,  manufacture,
distribution, formulation, packaging, labeling, or Release of or exposure to Hazardous Materials.

“Equity Interests”  means  (a)  any  capital  stock,  share,  partnership  or  membership  interest,  unit  of  participation,  stock
appreciation rights or other similar interest (however designated) in any Person, and (b) any option, appreciation right, warrant,
purchase right, conversion right, exchange rights or other contractual obligation which would entitle any Person to acquire any
such interest in such Person or otherwise entitle any Person to share in the equity, profit, earnings, losses or

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gains of such Person (including any stock appreciation, phantom stock, profit participation, profits interest or similar rights).

“ERISA” means the Employee Retirement Income Security Act of 1974, as amended.

“Escrow Agent” means Wells Fargo Bank, National Association, or any successor as determined in accordance with the

Escrow Agreement.

“Escrow Agreement” means the escrow agreement among Purchaser, Seller, and Escrow Agent dated the Closing Date,

substantially in the form attached hereto as Exhibit A.

“Escrow Fund” means all funds held by the Escrow Agent pursuant to the Escrow Agreement.

“Federal Healthcare Programs”  has the meaning ascribed to that term in 42 U.S.C. § 1320a-7b(f).

“Final Cash” means Closing Cash as finally determined pursuant to Section 2.4.

“Final Indebtedness” means Closing Indebtedness as finally determined pursuant to Section 2.4.

“Final Net Working Capital” means Net Working Capital as finally determined pursuant to Section 2.4.

“Final Transaction Expenses” means Closing Transaction Expenses as finally determined pursuant to Section 2.4.

“Fraud” means, with respect to any Party, fraud (as determined under the laws of the State of Delaware) with respect to
any  representation  or  warranty  by  such  Party  contained  in  ARTICLE III, ARTICLE IV  or  ARTICLE  V.  For  the  avoidance  of
doubt,  the  term  “Fraud”  does  not  include  any  clam  for  equitable  fraud,  promissory  fraud,  unfair  dealings  fraud,  or  any  torts
(including a claim for fraud) based on negligence.

“GAAP”  means  U.S.  generally  accepted  accounting  principles,  as  in  effect  from  time  to  time,  applied  in  a  manner

consistent with the Companies’ past practice.

“Governmental  Entity”  means  any  federal,  state,  local,  or  foreign  governmental  or  regulatory  (including  stock
exchange) authority, agency, court, commission, department, arbitration panel or other governmental body, and any court, agency,
instrumentality,  regulatory  commission  or  other  entity  exercising  executive,  legislative,  judicial,  regulatory  or  administrative
functions of government.

“Governmental Payment Program” means the Medicare, Medicaid and CHAMPUS/TRICARE programs as well as all

other Federal Healthcare Programs.

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“Hazardous  Materials”  means  petroleum,  petroleum  hydrocarbons,  or  petroleum  products,  petroleum  by-products,
radioactive materials, medical waste, asbestos or asbestos-containing materials, pesticides, radon, urea formaldehyde, toxic mold,
lead  or  lead-containing  materials,  polychlorinated  biphenyls,  and  any  other  chemicals,  materials,  substances,  or  wastes  in  any
amount  or  concentration  that  are  included  in  the  definition  of  “hazardous  substances,”  “hazardous  materials,”  “hazardous
wastes,”  “extremely  hazardous  wastes,”  “restricted  hazardous  wastes,”  “toxic  substances,”  “toxic  pollutants,”  “pollutants,”
“regulated  substances,”  “solid  wastes,”  “contaminants,”  or  words  of  similar  import  or  that  are  regulated  under  or  for  which
liability would reasonably be expected to be imposed under any applicable Environmental Law.

“Health Care Laws” means those Laws that are generally applicable to healthcare operations of the entities providing
the same or similar services as the business conducted by the Companies, including: (i) health care licensure, permit, certificate
of need and medical waste requirements; (ii) Titles XVIII, XIX and XXI of the Social Security Act; (iii) the Ethics in Patient
Referrals  Act,  42  U.S.C.  §1395nn  and  the  regulations  promulgated  thereunder  (the  “Stark  Law”);  (iv)  the  Data  Privacy  and
Security Laws; (v) Laws governing Governmental Payment Programs; (vi) the Civil False Claims Act, 31 U.S.C. §§3729 et seq.;
(vii) the Criminal False Claims Act, 18 U.S.C. §287; (viii) the False Statements Relating to Health Care Matters Act, 18 U.S.C.
§1035; (ix) the Health Care Fraud Act, 18 U.S.C. §1347; (x) Patient Protection and Affordable Care Act, Public Law 111-148 and
111-152; (xi) the provisions of 42 U.S.C. §1320a-7b, et. seq., including the Federal Health Care Program Anti-Kickback Statute;
(xii)  the  Program  Fraud  Civil  Remedies  Act,  35  U.S.C.  §§  3801-3812;  (xiii)  the  Civil  Monetary  Penalties  Law,  42  U.S.C.  §§
1320a-7a and 1320a-7b; (xiv) the Exclusion Laws, 42 U.S.C. § 1320a-7; (xv) the Beneficiary Inducement Statute, 42 U.S.C. §
1320a-7a(a)(5);  (xvi)  Laws  governing  the  use,  dispensing  and  disposal  of  controlled  substances  and  other  pharmaceuticals,
including the Controlled Substances Act, 21 U.S.C. § 801; (xvii) the Physician Payment Sunshine Act, 42 U.S.C. § 1320a-7h;
(xviii) the HITECH Act; (xix) state Laws concerning matters similar to those above; and (xx) all applicable Laws relating to the
provision  of,  or  billing,  payment  or  reimbursement  for,  health  care  items  or  services,  health  care  information,  medical
documentation and retention, medical privacy and security, professional conduct, standard of care, informed consent, quality and
safety, mandated reporting, healthcare advertising and marketing.

“Healthcare  Operating  Agreements”  means,  with  respect  to  the  Companies,  all  management  agreements,  loan  and
security  agreements,  stock  or  membership  interest  transfer  agreements,  consulting  agreements,  affiliate  service  agreements,
business associate agreements, employment agreements, personal service agreements, employee lease agreements, billing agent
agreements, and physician, other clinician or other professional services provider Contracts, as the same may from time to time
be amended, restated, supplemented, renewed, or modified.

“HIPAA” means the Health Insurance Portability and Accountability Act of 1996, as amended from time to time, and
the implementing regulations at 45 CFR Parts 160 and 164, as amended by the Health Information Technology for Economic and
Clinical Health Act of 2009.

“HSR  Act”  means  the  Hart-Scott-Rodino  Antitrust  Improvements  Act  of  1976,  as  amended,  and  the  rules  and

regulations promulgated thereunder.

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“Indebtedness”  means,  with  respect  to  any  Person,  without  duplication:  (a)  all  indebtedness  of  such  Person  for
borrowed  money,  including  all  outstanding  principal  and  premium,  prepayments  (and  prepayment  penalties),  and  accrued  and
unpaid  interest,  (b)  all  obligations  of  such  Person  evidenced  by  bonds,  debentures,  notes,  or  other  similar  instruments,  (c)  all
obligations  of  such  Person  under  leases  required  to  be  capitalized  by  GAAP  (other  than  as    to  be  required  by  the  Financial
Accounting  Standards  Board’s  Accounting  Standards  Update  (ASU)  2016-02,  Leases-Topic  842),  (d)  all  obligations  for  the
reimbursement of any obligor on any letter of credit, banker’s acceptance, or similar transaction, but only to the extent the same
has been drawn or called, (e) all obligations of such Person for the deferred purchase price of property or assets, as well as any
interest or other premium accrued thereon, (f) all indebtedness of such Person created or arising under any conditional sale or
other title retention agreement with respect to property acquired (even though the rights and remedies of the seller or lender under
such  agreement  in  the  event  of  default  are  limited  to  repossession  or  sale  of  such  property),  as  well  as  any  interest  or  other
premium accrued thereon, (g) any Accrued Identified Taxes, (h) guarantees in respect of Indebtedness referred to in clauses (a)
through (g) above, (i) any amendment, supplement, modification, deferral, renewal, extension, refunding, or refinancing of any
liability  of  the  types  referred  to  in  clauses  (a)  through  (h)  above;  provided,  however,  that  notwithstanding  the  foregoing,
Indebtedness  will  not  include  (i)  any  accounts  payable  incurred  in  the  ordinary  course  of  business  or  any  obligations  under
undrawn letters of credit, bonds, banker’s acceptance, or similar transactions, (ii) any Transaction Expenses, (iii) any of the items
in the foregoing clauses of this definition to the extent such items are included in the calculation of Net Working Capital, or (iv)
any intercompany obligations, payables, or loans of any kind or nature between or among the Companies and/or Seller.

“Intellectual  Property”  means  any  and  all  rights  in,  arising  out  of,  or  associated  with  any  of  the  following  in  any
jurisdiction  throughout  the  world:  (a)  patents  and  patent  applications,  (b)  registered  and  unregistered  trademarks  and  service
marks,  including  pending  registrations  and  applications  thereof,  and  all  goodwill  arising  from  the  foregoing,  (c)  trade  names,
trade dress, corporate names, and other indicia of source, (d) registered and unregistered copyrights, including applications and
registrations thereof, (e) Internet domain names, social media accounts and usernames (including “handles”) (whether or not they
are trademarks), and other computer identifiers, and all content and data thereon and relating thereto, (f) Trade Secrets, databases,
protocols and know-how; and (g) any and all other intellectual property rights and/or proprietary rights in any form or medium
known or later devised.

“IP  Licenses”  means  collectively  (1)  all  licenses,  sublicenses,  and  other  Contracts  related  to  the  use  of  Intellectual
Property to which a Company is a party, and (2) any Contracts pursuant to which a Company has agreed to any transfer of any
Owned Intellectual Property by either Company or restriction of such Company’s right to use or enforce any Owned Intellectual
Property.

“Key Employee” means each of James Vannelle and Brad Daugherty.

“Law” means any statute, common law, treaty, directive, ordinance, law, rule, regulation, code, constitution, decree, or

other legally-enforceable requirement of any Governmental Entity including, without limitation, the Health Care Laws.

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“Lien” means any charge, claim, lien (statutory or otherwise), pledge, option, mortgage, deed of trust, security interest,
easement, encumbrance, encroachment, right of way, right of first refusal, or restriction of any kind, including any restriction on
use, voting, transfer, receipt of income or exercise of any other attribute of ownership.

“Lookback Date” means, with respect to Queen City only, four (4) years prior to the date hereof, other than with respect
to the representations and warranties contained in Section 3.9, Section 3.10, Section 3.12, Section 3.15 and Section 3.17, in which
case the “Lookback Date” means, with respect to Queen City only, five (5) years prior to the date hereof, and with respect to
Miracle City only, September 16, 2020.

“Material Adverse Effect” means any change, development, or occurrence, that (1) is, or would reasonably be expected
to  be,  individually  or  in  the  aggregate,  materially  adverse  to  the  business,  financial  condition,  or  results  of  operations  of  the
Companies  taken  as  a  whole,  or  (2)  materially  impairs  the  ability  of  Seller  or  Companies  to  consummate  the  transactions
contemplated hereby, in each case other than any change, development, or occurrence (either individually or in combination) that
results from (a) changes in general United States or global economic or political conditions or the financing, banking, securities,
currency, or capital, syndicated loan, credit or financial markets, including changes in interest or exchange rates, (b) changes in
Laws  or  Orders  or  interpretations  thereof  or  changes  in  accounting  requirements  or  principles  or  any  other  change  or  effect
arising out of or relating to any Action or Order, (c) changes affecting industries, markets, or geographical areas in which any
Company conducts its business, (d) the negotiation, execution, announcement, pendency, or performance of this Agreement or
the transactions contemplated hereby, the announcement of the identity of Purchaser, or any communication by Purchaser or any
of  its  Affiliates  of  their  plans  or  intentions  (including  in  respect  of  employees)  with  respect  to  any  of  the  businesses  of  the
Companies,  including  losses  or  threatened  losses  of,  or  any  adverse  change  in  the  relationship,  contractual  or  otherwise,  with
employees, independent contractors, customers, clients, patients, suppliers, distributors, financing sources, joint venture partners,
licensors, licensees, or others having relationships with the Companies, (e) the consummation of the transactions contemplated by
this Agreement, (f) actions or omissions to act by either Company taken or omitted (as applicable) with the written consent of
Purchaser  or  as  contemplated  by  this  Agreement,  (g)  any  war  (whether  or  not  declared),  sabotage,  acts  of  terrorism,  military
action, armed hostilities, earthquakes, hurricanes or other natural disasters, epidemics, pandemics, or disease outbreaks (including
COVID-19) or orders or guidance of any Governmental Entity relating thereto, civil unrest or protests, or any other force majeure
event, or any escalation or intensification thereof, whether or not caused by any Person, or any national or international calamity
or crisis and whether or not occurring or commenced before or after the date of this Agreement, (h) any action required to be
taken under any Law or Order by which either Company (or any of their respective properties) is bound, (i) any failure, in and of
itself,  by  the  Companies  or  either  Company  to  meet  any  internal  projections  or  forecasts  (as  distinguished  from  any  change,
development,  or  occurrence  giving  rise  or  contributing  to  such  failure),  or  (j)  any  material  breach  of  Purchaser’s  obligations
under this Agreement; provided, however, that in the case of the foregoing clauses (a), (b), (c), and (g), to the extent that any such
change, development, or occurrence has a materially disproportionate adverse effect on the Companies, taken as a whole, relative
to other companies in the industry in which the Companies operate. For the avoidance of doubt, a “Material Adverse Effect” will
be measured only against past performance of Seller and the Companies and not against any Forward Looking Statements.

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“Net  Working  Capital”  means,  as  of  the  Effective  Time,  the  consolidated  net  working  capital  of  the  Companies  as
determined  in  accordance  with  the  methodology  set  forth  on  Schedule  1  (the  “Net  Working  Capital  Methodology”)  and  the
Agreed Accounting Principles without the introduction of new or different accounting methods, policies, practices, procedures,
classifications, judgments, or estimation methodologies from the Agreed Accounting Principles. For the avoidance of doubt, the
determination  of  Net  Working  Capital  (a)  will  take  into  account  only  those  components  (i.e.,  only  those  line  items)  and
adjustments reflected on the Net Working Capital Methodology and (b) will not take into account any current or deferred income
Tax liabilities, any Accrued Identified Taxes or any items included in the calculation of Indebtedness or Transaction Expenses.

“Net Working Capital Methodology” has the meaning set forth in the definition of Net Working Capital.

“Net Working Capital Target” means $2,489,000.00.

“OIG” means the Office of Inspector General of the United States Department of Health and Human Services.

“Order”  means  any  order,  writ,  judgment,  injunction,  decree,  stipulation,  determination  or  award  by,  with  or  of  any

Governmental Entity.

“Organizational Documents” means (a) the articles or certificate of incorporation and the bylaws of a corporation, (b)
the partnership agreement and any statement of partnership of a general partnership, (c) the limited partnership agreement and the
certificate of limited partnership of a limited partnership, (d) the articles or certificate of formation or organization and limited
liability company or operating agreement of a limited liability company, (e) any charter or similar document adopted or filed in
connection with the creation, formation, or organization of a Person, and (f) any amendment to any of the foregoing.

“Permits” means  all  permits,  licenses,  certificates,  enrollments,  franchises,  permissions,  grants,  waivers,  exemptions,
clearances,  registrations,  qualifications,  approvals,  provider  numbers  and  agreements,  accreditations,  certifications,
authorizations,  variances,  and  consents  issued,  granted,  given,  or  otherwise  made  available  by  or  under  the  authority  of  any
Governmental  Entity,  together  with  any  accreditation  issued  by  any  Person  having  deeming  authority  for  purposes  of  Federal
Healthcare Programs.

“Permitted Lien” means (a) Liens for Taxes, assessments, or other governmental charges not yet due and payable, or
the amount or validity of which is being contested in good faith by appropriate proceedings for which adequate reserves have
been  established,  (b)  statutory  Liens  of  landlords  securing  rental  payments  under  leases  that  are  not  delinquent,  (c)  Liens  of
carriers, warehousemen, mechanics, materialmen, and repairmen and similar statutory Liens arising or incurred in the ordinary
course  of  business  that  are  not  overdue  for  a  period  of  more  than  sixty  (60)  days,  (d)  zoning,  building,  and  other  restrictions,
variances, covenants, rights of way, encumbrances, easements, and irregularities in title that would not reasonably be expected to
have  a  Material  Adverse  Effect,  (e)  public  roads  and  highways,  (f)  any  interest  or  title  of  a  lessor  under  an  operating  lease  or
capitalized lease, (g) Liens arising under original purchase price conditional

9

 
sales contracts and equipment leases with third parties, (h) Liens arising under worker’s compensation, unemployment insurance,
social  security,  retirement,  and  similar  legislation,  (i)  Liens  created  by  Purchaser,  its  Affiliates  or  representatives,  or  their
successors or permitted assigns, and (j) Liens that will be terminated upon consummation of the transactions contemplated by this
Agreement, and (k) any Liens identified on Schedule 2 attached hereto.

“Person”  means  any  natural  person,  any  Governmental  Entity,  and  any  entity  the  separate  existence  of  which  is
recognized  by  any  Governmental  Entity,  including  corporations,  limited  liability  companies,  partnerships,  limited  liability
partnerships, joint ventures, joint stock companies, trusts, estates, companies, and associations, whether organized for profit or
otherwise.

“Personal Information” means any information processed, collected or otherwise used or disclosed by a Company (or
any third party on behalf of a Company) that identifies a specific natural person, or when used in combination with other data
elements  is  capable  of  identifying  a  specific  natural  person,  including,  without  limitation:  (a)  a  natural  person’s  first  and  last
name,  in  combination  with  a  (i)  social  security  number  or  tax  identification  number,  or  (ii)  credit  card  number,  bank  account
information  and  other  financial  account  information,  or  financial  customer  or  account  numbers,  account  access  codes  and
passwords; or (b) “Protected Health Information” as defined under HIPAA; or (c) any information pertaining to an individual that
is regulated or protected by one or more Data Privacy and Security Laws.

“Pre-Closing  Tax  Period”  means  any  Tax  period  that  ends  on  or  prior  to  the  Closing  Date  and  the  portion  of  any

Straddle Period ending on the Closing Date.

“PRF  Qualified  Expenditures  Amount”  means  the  aggregate  amount  of  qualified  expenditures  of  the  Companies

relating to the Provider Relief Funds as set forth on the PRF Qualified Expenditures Schedule.

“PRF  Qualified  Expenditures  Schedule”  means  the  schedule  delivered  in  connection  with  the  execution  of  this
Agreement and attached hereto as Schedule 3, setting forth, in reasonable detail, the PRF Qualified Expenditures Amount, and
which shall be accompanied by reasonable supporting documentation.

“Protected Health Information” means “protected health information” as defined at 45 CFR § 160.103, and any other
individually identifiable health information created or maintained by or on behalf of the Companies that is regulated by one or
more health information privacy laws.

“Provider  Relief  Funds”  means  the  funds  received  by  Queen  City  from  the  U.S.  federal  Department  of  Health  and

Human Services (the “DHHS”) Provider Relief Fund under the CARES Act in the aggregate amount of $2,532,207.05.

“Provider Relief Fund Terms and Conditions” means the terms and conditions established by the DHHS for the receipt

of the Provider Relief Funds.

“Release”  means  any  spilling,  leaking,  pumping,  pouring,  emitting,  emptying,  discharging,  injecting,  escaping,

leaching, migrating, dumping, or disposing.

10

 
“RWI Policy” means a buyer-side representation and warranty insurance policy, in the form attached hereto as Exhibit

C.

“RWI  Policy  Binder  Agreement”  means  that  binder  of  insurance,  confirmation  of  coverage,  or  similar  document

evidencing the terms and conditions on which the RWI Policy will be bound and under which it will be issued.

“Securities Act” means the Securities Act of 1933, as amended.

“State Health Authority” means the Ohio Department of Health for the State of Ohio, or any successor Governmental

Entity exercising similar authority.

“Straddle Period” means any taxable period that begins before and ends after the Closing Date.

“Subsidiary” or “Subsidiaries” means, with respect to any Person, any other Person (a) more than fifty percent (50%) of
whose outstanding shares or securities representing the right to vote for the election of directors or other managing authority of
such  other  Person  are  owned  or  controlled,  directly  or  indirectly,  by  such  first  Person  or  (b)  which  does  not  have  outstanding
shares or securities with such right to vote but more than fifty percent (50%) of whose ownership interest representing the right to
make the decisions for such other Person is owned or controlled, directly or indirectly, by such first Person.

“Tax” or “Taxes” means  (i) any and all taxes and other charges in the nature of taxes, imposed by any taxing authority
or other Governmental Entity, including taxes or other charges on, measured by, or with respect to income, franchise, windfall or
other profits, gross receipts, property, sales, use, capital stock, payroll, employment, assessable payment under Section 4980H of
the Code, social security, workers’ compensation, escheat, unclaimed property, unemployment compensation or net worth; and
taxes  or  other  charges  in  the  nature  of  excise,  withholding,  ad  valorem,  stamp,  transfer,  value-added  or  gains  taxes;  license,
registration and documentation fees; and customs duties, tariffs and similar charges; (ii) any and all interest, penalties, additions
to tax and additional amounts imposed in connection with or with respect to the foregoing.

“Tax  Return”  means  any  report,  return,  declaration,  claim  for  refund,  or  information  return  or  statement  relating  to
Taxes, including any schedules, attachments, and amendments thereto, filed or required to be filed with a Governmental Entity in
connection with Taxes.

“Transaction Expenses” means, without duplication, (a) the aggregate fees and expenses of Seller and the Companies
for  accountants,  investment  bankers,  financial  advisors,  attorneys,  and  other  advisors  in  connection  with  the  negotiation,
preparation,  and  execution  of  this  Agreement  and  the  consummation  of  the  transactions  contemplated  hereby  and  (b)  any
severance,  change  in  control  or  similar  payments  or  obligations  payable  to  any  employee  or  other  service  provider  of  Seller
and/or the Companies as a result of the transactions contemplated hereby, including the employer portion of any payroll Taxes
related thereto; provided that, for the avoidance of doubt, Transaction Expenses will not include (i) fees or expenses incurred by
Purchaser  or  any  of  its  Affiliates  or  any  of  its  financial  advisors,  attorneys,  accountants,  advisors,  consultants,  or  other
representatives or financing sources, regardless of whether any such fees or expenses may be paid by Seller or the Companies,
(ii) fees incurred by Seller or the Companies at

11

 
the  express  written  request  of  Purchaser  or  any  of  its  Affiliates  and  not,  for  the  avoidance  of  doubt,  solely  resulting  from  the
negotiation,  execution  and  delivery  of  this  Agreement,  (iii)  fees  or  expenses  of  employees  of  the  Companies  to  be  paid  or
reimbursed by Purchaser or any of its Affiliates (including the Companies after the Closing) in connection with such employees’
post-closing employment, compensation, or equity participation arrangements or otherwise, (iv) fees or expenses included in the
calculation of Net Working Capital, (v) fees or expenses payable in respect of any debt or equity financing provided to Purchaser
or any of its Affiliates in connection with the transactions contemplated by this Agreement or at any time following the Closing,
or (vi) fees or expenses of the Escrow Agent pursuant to the Escrow Agreement (if any).

“Trade  Secret”  means  any  confidential  and  proprietary  information,  including,  trade  secrets,  know-how,  formulae,
ideas, concepts, discoveries, inventions, (whether patentable or not), innovations, improvements, results, reports, information and
data, research, laboratory and programmer notebooks, methods, procedures, proprietary technology, operating and maintenance
manuals,  engineering  and  other  drawings  and  sketches,  customer  lists,  supplier  lists,  pricing  information,  cost  information,
business manufacturing and production, processes, techniques, designs, specifications, and blueprints, in each case to the extent
confidential or proprietary to the Companies.

“Treasury Regulations” means the proposed, temporary and final regulations promulgated under the Code by the U.S.

Department of the Treasury.

“WARN Act” means the U.S. federal Worker Adjustment and Retraining Notification Act of 1988.

“Working Capital Escrow Amount” means an amount in cash equal to $500,000.00.

Section 1.2

Other Defined Terms

. The following terms used in this Agreement have the meanings assigned to them in respective Sections set forth below:

Term
Acquisition Transaction
Agreement
Allocation
Audited Financial Statements
Balance Sheet Date
Benesch
Bureau
Chosen Courts
Closing
Closing Date
Company or Companies
Company Employees
Company Registered Intellectual Property
Company Systems
Compliance Program
Confidentiality Agreement

12

Location
Section 6.12
Preamble
Section 7.6
Section 3.6
Section 3.6
Section 11.19
Section 6.14
Section 11.9
Section 2.2
Section 2.2
Preamble
Section 6.9(a)
Section 3.15(a)
Section 3.15(f)
Section 3.9(e)
Section 6.2(b)

 
Term
COVID-19 Assistance
DHHS
D&O Costs
D&O Expenses
D&O Indemnifiable Claim
Dispute Notification
Disputed Matter
Divestiture
Draft Allocation Schedule
Effective Time
Employee Benefit Plan
ERISA Affiliate
Estimated Cash
Estimated Closing Statement
Estimated Indebtedness
Estimated Net Working Capital
Estimated Transaction Expenses
Final Allocation Schedule
Financial Statements
Forward Looking Statements
Indemnitee
Indemnitee Affiliates
Insurance Policies
Interim Financial Statements
IRCA
Leased Real Property
Leases
Material Contract
Miracle City
Nonparty Affiliates
Outside Date
Owned Intellectual Property
Party or Parties
Processing
Privacy Agreement
Privacy Consent
Purchaser
Purchaser Closing Statement
Queen City
Rebate
Review Period
Seller
Supplement
Third Party Payor
Transfer Taxes

13

Location
Section 3.7(c)
Section 1.1
Section 6.5(a)
Section 6.5(a)
Section 6.5(a)
Section 2.4(c)
Section 2.4(c)
Section 6.4(g)(i)
Section 7.6
Section 2.2
Section 3.17
Section 3.17
Section 2.3(b)
Section 2.3(b)
Section 2.3(b)
Section 2.3(b)
Section 2.3(b)
Section 7.6
Section 3.6
Section 5.11(c)
Section 6.5(a)
Section 6.5(e)
Section 3.20
Section 3.6
Section 3.18(f)
Section 3.14(b)
Section 3.11(a)(iii)
Section 3.11(a)
Preamble
Section 9.3
Section 10.1(c)
Section 3.15(a)
Preamble
Section 3.15(d)
Section 3.9(b)
Section 3.9(b)
Preamble
Section 2.4(a)
Preamble
Section 6.14
Section 2.4(b)
Preamble
Section 5.7
Section 3.11(a)(xxi)
Section 7.3

 
Term
Units

Location
Recitals

ARTICLE II 
PURCHASE AND SALE; CLOSING

Section 2.1

Purchase and Sale of Units. On the terms and subject to the conditions contained in this Agreement,
at the Closing, Seller will sell, transfer, convey, assign, and deliver to Purchaser, and Purchaser will purchase, acquire, and accept
from Seller, all of Seller’s right, title, and interest in the Units.

Section 2.2

Closing; Effective Time. On the terms and subject to the conditions contained in this Agreement, the
transactions  contemplated  hereby  will  be  consummated  (the  “Closing”)  by  electronic  and/or  overnight  courier  exchange  of
documents on the third (3rd) Business Day after the satisfaction or waiver of each condition precedent set forth in ARTICLE VIII
(other  than  conditions  that  by  their  nature  are  to  be  satisfied  at  the  Closing,  but  subject  to  the  satisfaction  or  waiver  of  such
conditions),  or  such  other  date,  time,  and  method  agreed  upon  by  Purchaser  and  Seller;  provided,  that,  notwithstanding  the
foregoing, if the satisfaction or waiver of each condition precedent set forth in ARTICLE VIII (other than conditions that by their
nature  are  to  be  satisfied  at  the  Closing,  but  subject  to  the  satisfaction  or  waiver  of  such  conditions)  occurs  on  or  prior  to
November 29, 2020, the Closing shall occur on December 1, 2020. The day on which the Closing actually occurs is the “Closing
Date”. All proceedings to be taken and all documents to be executed and delivered by all parties at the Closing will be deemed to
have been taken and executed simultaneously, and no proceedings will be deemed to have been taken nor documents executed or
delivered until all have been taken, executed, and delivered. Regardless of the time at which the Closing occurs, the Closing will
be deemed to have occurred at 12:01 A.M. Eastern Time on the Closing Date (the “Effective Time”); provided that, if the Closing
occurs on December 31, 2020, the Effective Time shall be 11:59 P.M. Eastern Time on the Closing Date.

Section 2.3

Closing Payment; Adjustments; Payments at Closing.

(a)

Closing Payment. In consideration for the sale of the Units pursuant to this Agreement, and subject
to adjustment in accordance with Section 2.4,  at  the  Closing,  Purchaser  will  pay  the  Closing  Payment  in  accordance
with Section 2.3(c).

(b)

Estimated Closing Statement. No later than two Business Days prior to the Closing Date, Seller will
deliver to Purchaser a statement (the “Estimated Closing Statement”) detailing (i) Seller’s good faith estimates of (A)
Net  Working  Capital  (the  “Estimated  Net  Working  Capital”),  (B)  Closing  Cash  (the  “Estimated  Cash”),  (C)  Closing
Indebtedness  (the  “Estimated  Indebtedness”),  and  (D)  Closing  Transaction  Expenses  (the  “Estimated  Transaction
Expenses”),  in  each  case,  together  with  reasonably  detailed  supporting  calculations  and  documentation,  (ii)  the  PRF
Qualified  Expenditures  Amount,  as  set  forth  on  the  PRF  Qualified  Expenditures  Schedule,  (iii)  based  on  such
estimates,  Seller’s  determination  of  the  Closing  Payment,  and  (iv)  wire  transfer  instructions  for  the  payments  to  be
made  by  Purchaser  pursuant  to  Section  2.3(c)(ii)  and  (iv).  The  Estimated  Closing  Statement  will  be  prepared  in  a
manner consistent with (x) the definitions of the

14

 
 
terms  Net  Working  Capital,  Closing  Cash,  Closing  Indebtedness,  and  Closing  Transaction  Expenses,  (y)  the  Net
Working Capital Methodology, and (z) the Agreed Accounting Principles.

(c)

Payments  at  Closing.  At  the  Closing,  Purchaser  will  pay  or  cause  to  be  paid  by  wire  transfer  of

immediately available funds:

(i)

to  each  holder  of  Estimated  Indebtedness  set  forth  in  Schedule  2.3(c)(i),  the  amount

specified in the payoff letter provided by such holder of Estimated Indebtedness;

(ii)

to  each  payee  of  the  Estimated  Transaction  Expenses,  the  amount  of  the  Estimated

Transaction Expenses payable thereto;

(iii)

to the Escrow Agent, the Working Capital Escrow Amount, to be held and distributed in

accordance with the terms of the Escrow Agreement; and

(iv)

to Seller, the Closing Payment.

Section 2.4

Post-Closing Adjustments.

(a)

As promptly as practicable, but in any event no later than one hundred twenty (120) days after the
Closing Date, Purchaser will deliver to Seller a statement (the “Purchaser Closing Statement”) setting forth Purchaser’s
good  faith  calculation  of  (i)  Net  Working  Capital,  (ii)  Closing  Cash,  (iii)  Closing  Indebtedness,  and  (iv)  Closing
Transaction Expenses, in each case, together with reasonably detailed supporting calculations and documentation. The
Purchaser Closing Statement will be prepared in a manner consistent with (x) the definitions of the terms Net Working
Capital,  Closing  Cash,  Closing  Indebtedness,  and  Closing  Transaction  Expenses,  (y)  the  Net  Working  Capital
Methodology,  and  (z)  the  Agreed  Accounting  Principles.  The  Purchaser  Closing  Statement  will  entirely  disregard
(A) any and all effects on the assets or liabilities of the Companies as a result of the transactions contemplated by this
Agreement (except for Transaction Expenses which are separately subject to adjustment hereunder) or of any financing
or refinancing arrangements entered into at any time by Purchaser or any other transaction entered into by Purchaser in
connection  with  the  consummation  of  the  transactions  contemplated  by  this  Agreement  and  (B)  any  of  the  plans,
transactions, or changes that Purchaser intends to initiate or make or cause to be initiated or made after the Closing with
respect to any Company or its respective businesses or assets, or any facts or circumstances that are unique or particular
to  Purchaser  or  any  of  its  assets  or  liabilities.  The  Purchaser  Closing  Statement  will  be  based  solely  on  facts  and
circumstances as they exist as of the Closing and will exclude the effect of any fact, event, change, circumstance, act,
development, or decision occurring after the Closing.

(b)

Commencing  with  Purchaser’s  delivery  of  the  Purchaser  Closing  Statement  to  Seller  pursuant  to
Section 2.4(a), Purchaser will and will cause the Companies to (i) reasonably assist Seller and its representatives in the
review  of  the  Purchaser  Closing  Statement  and  the  related  determination  of  the  Net  Working  Capital,  Closing  Cash,
Closing Indebtedness, and Closing Transaction Expenses and any disputes related thereto, (ii)

15

 
provide  Seller  and  its  representatives  with  reasonable  access  during  normal  business  hours  to  the  books,  records
(including work papers, schedules, memoranda, and other documents), supporting data, facilities, and employees of the
Companies for purposes of Seller’s review of the Purchaser Closing Statement and the related determination of the Net
Working  Capital,  Closing  Cash,  Closing  Indebtedness,  and  Closing  Transaction  Expenses  and  any  disputes  related
thereto,  and  (iii)  reasonably  cooperate  with  Seller  and  its  representatives  in  connection  with  such  review  or
determination, including providing on a timely basis all other information reasonably necessary or useful in connection
with the review of the Purchaser Closing Statement and the related determination of the Net Working Capital, Closing
Cash,  Closing  Indebtedness,  and  Closing  Transaction  Expenses  and  any  disputes  related  thereto  as  is  requested  by
Seller or its representatives; provided that neither Purchaser nor the Companies will be required to provide such access
to the extent doing so would reasonably be expected to (i) result in the waiver of any attorney-client privilege or other
legal  privilege  or  (ii)  contravene  any  applicable  Contracts  or  Laws.  Seller  will  be  entitled  to  conduct  the  foregoing
review  of  the  Purchaser  Closing  Statement  for  a  period  of  sixty  (60)  days  after  receipt  of  the  Purchaser  Closing
Statement  (the  “Review  Period”);  provided  that,  if  requested  in  writing,  Purchaser  will  grant  Seller  a  reasonable
extension of the Review Period if Seller cannot reasonably be expected to complete its review of the Purchaser Closing
Statement  within  such  sixty  (60)  day  period  due  to  outstanding  requests  for  information  or  information  that  is  only
made available shortly before the expiration of such sixty (60) day period.

(c)

No  later  than  the  end  of  the  Review  Period,  Seller  will  notify  Purchaser  in  writing  (a  “Dispute
Notification”)  of  any  objections  or  proposed  changes  to  the  Purchaser  Closing  Statement  specifying  in  detail  such
objections  or  proposed  changes  (each  a  “Disputed Matter”),  or  that  Seller  has  no  objection  to  the  Purchaser  Closing
Statement and the calculations of Net Working Capital, Closing Cash, Closing Indebtedness, and Closing Transaction
Expenses contained therein. Purchaser and Seller will negotiate in good faith to reach an agreement with respect to any
Disputed  Matters  and  all  such  discussions  related  thereto  (unless  otherwise  agreed  by  Purchaser  and  Seller)  will  be
governed by Rule 408 of the Federal Rules of Evidence and any similar state rule.

(d)

If Seller does not provide Purchaser with a Dispute Notification by the end of the Review Period or
if  Seller  notifies  Purchaser  in  writing  that  Seller  has  no  objection  to  the  Purchaser  Closing  Statement,  then  the  Net
Working  Capital,  Closing  Cash,  Closing  Indebtedness,  and  Closing  Transaction  Expenses  set  forth  in  the  Purchaser
Closing  Statement  will  be  deemed  the  Final  Net  Working  Capital,  Final  Cash,  Final  Indebtedness,  and  Final
Transaction Expenses, respectively.

(e)

If Purchaser and Seller are unable to reach an agreement on all Disputed Matters within thirty (30)
days after Purchaser’s receipt of a Dispute Notification, then all unresolved Disputed Matters will be submitted to the
Accountant who will be engaged and directed to provide, as promptly as possible (and, in any event, within thirty (30)
days after such engagement), a final and conclusive resolution of all unresolved Disputed Matters. Each of the Parties
will, and will cause their respective directors, managers, officers, employees, and representatives to, provide reasonable
cooperation  as  reasonably  requested  by  the  Accountant.  Purchaser  and  Seller  agree  to  execute,  if  requested  by  the
Accountant,

16

 
a  reasonable  engagement  letter  in  customary  form.  The  Accountant  will  determine  only  those  issues  that  constitute
unresolved  Disputed  Matters  and  may  not  assign  a  value  to  any  item  in  dispute  greater  than  the  greatest  amount  for
such  item  assigned  by  Purchaser  in  the  Purchaser  Closing  Statement,  on  the  one  hand,  or  Seller  in  the  Dispute
Notification, on the other hand, or less than the smallest amount for such item assigned by Purchaser in the Purchaser
Closing  Statement,  on  the  one  hand,  or  Seller  in  the  Dispute  Notification,  on  the  other  hand.  The  Accountant’s
determination will be based solely on written submissions by Purchaser and Seller provided to Accountant within five
(5) Business Days of Accountant’s engagement (i.e., not on the basis of an independent review). Neither Purchaser nor
Seller  may  make  any  submissions  to  the  Accountant  after  such  five  (5)  Business  Day  period  unless  Purchaser  and
Seller mutually agree to such submission and neither Party may have any ex parte communications with the Accountant
without the prior consent of the other Party. The Accountant’s determination will be made in accordance with (x) the
definitions of the terms Net Working Capital, Closing Cash, Closing Indebtedness, and Closing Transaction Expenses,
(y) the Net Working Capital Methodology, and (z) the Agreed Accounting Principles. The Accountant’s determination
will  be  set  forth  in  a  written  report,  which  will  include  an  explanation  of  the  reasons  for  its  determination  on  each
Disputed Matter and will be final, non-appealable, conclusive, and binding on the parties, absent manifest calculation
error.

(f)

The procedures set forth in this Section 2.4 for resolving disputes with respect to the calculations of
Net  Working  Capital,  Closing  Cash,  Closing  Indebtedness,  and  Closing  Transaction  Expenses  will  be  the  sole  and
exclusive  method  for  resolving  any  such  disputes;  provided, however,  that  this  provision  will  not  prohibit  any  Party
from instituting litigation to enforce any final determination of the Adjusted Closing Payment by the Accountant in any
court  of  competent  jurisdiction  in  accordance  with  Section  11.9.  The  terms  of  appointment  and  engagement  of  the
Accountant will be as agreed between Purchaser and Seller based on reasonable and customary arrangements for such
services, and any associated fees and expenses will be allocated between Purchaser, on the one hand, and Seller, on the
other hand, as follows: (i) Seller will be responsible for a portion of the fees and expenses of the Accountant equal to a
fraction, the numerator of which is the sum of Disputed Matters submitted to the Accountant that are resolved in favor
of  Purchaser  (that  being  the  difference  between  the  Accountant’s  determination  and  Seller’s  determination)  and  the
denominator  of  which  is  the  sum  of  all  Disputed  Matters  submitted  to  the  Accountant;  and  (ii)  Purchaser  will  be
responsible  for  that  portion  of  the  fees  and  expenses  of  the  Accountant  that  Seller  is  not  responsible  for  hereunder.
Within ten (10) days of the Accountant’s determination of the Disputed Matters, Seller or Purchaser (as applicable) will
pay  the  other  the  amount  required  so  that  the  allocation  for  responsibility  for  the  Accountant’s  fees  and  expenses  is
consistent with this Section 2.4(f).

(g)

Upon the final determination of the Final Net Working Capital, Final Cash, Final Indebtedness, and

Final Transaction Expenses:

(i)

If the Adjusted Closing Payment is equal to the Closing Payment, then no further payment
will  be  required,  and,  within  five  (5)  Business  Days  of  the  final  determination,  Purchaser  and  Seller  will
jointly instruct the Escrow Agent in

17

 
writing to distribute, by wire transfer of immediately available funds, to Seller the full amount of the Working
Capital Escrow Amount from the Escrow Fund.

(ii)

If the Adjusted Closing Payment is greater than the Closing Payment, then, within five (5)
Business Days of the final determination, (A) Purchaser will pay, by wire transfer of immediately available
funds, to Seller such excess, and (B) Purchaser and Seller will jointly instruct the Escrow Agent in writing to
distribute, by wire transfer of immediately available funds, to Seller the full amount of the Working Capital
Escrow Amount from the Escrow Fund.

(iii)

If the Adjusted Closing Payment is less than the Closing Payment, then, within five (5)
Business  Days  of  the  final  determination,  Purchaser  and  Seller  will  jointly  instruct  the  Escrow  Agent  in
writing to distribute, by wire transfer of immediately available funds, to (A) Purchaser an amount equal to
such shortfall from (and up to the amount of) the Working Capital Escrow Amount, it being understood and
agreed by Purchaser that if the amount of such shortfall is greater than the Working Capital Escrow Amount,
Purchaser will be entitled only to the full amount of the Working Capital Escrow Amount, which will be the
sole  and  exclusive  remedy  and  source  of  recovery  for  Purchaser  with  respect  to  any  such  shortfall,  and
Purchaser will not have any claim for, and hereby releases Seller, and all other Persons from any obligation in
respect  of,  any  additional  amounts  in  connection  therewith,  and  (B)  Seller  the  remainder  of  the  Working
Capital Escrow Amount (if any).

(h)
price for Tax purposes.

All payments required pursuant to Section 2.4(g) will be deemed to be adjustments to the purchase

Section 2.5

Tax Withholding. Purchaser or any agent of the Purchaser shall be entitled to deduct and withhold
from  the  purchase  price,  or  other  payment  otherwise  payable  by  it  pursuant  to  this  Agreement,  any  amounts  required  to  be
deducted  and  withheld  under  the  Code  (or  any  provision  of  state,  local  or  non-U.S.  law)  with  respect  to  the  making  of  such
payment; provided that Purchaser shall be required to provide Seller with reasonable advance written notice of any intention to
deduct  and  withhold  any  such  amount  otherwise  payable  to  Seller  and  to  cooperate  in  good  faith  with  Seller  to  reduce  or
eliminate  any  such  deduction  and  withholding;  provided,  further  that  no  deduction  and  withholding  of  any  amount  otherwise
payable to Seller shall be made if Seller has delivered the certificate described in Section 8.2(f) and a Form W-9, as required. To
the extent that amounts are so withheld, such withheld amounts shall be treated for all purposes of this Agreement as having been
paid by the Purchaser.

ARTICLE III 
REPRESENTATIONS AND WARRANTIES RELATING TO THE COMPANIES

Seller represents and warrants to Purchaser as follows:

Section  3.1

Organization  and  Qualification.  Each  Company  is  duly  formed,  validly  existing,  and  in  good
standing  under  the  laws  of  the  State  of  Delaware  and  has  all  requisite  limited  liability  company  power  and  authority  to  own,
lease, and operate its properties and assets and carry

18

 
on  its  business  as  conducted  as  of  the  date  of  this  Agreement.  Each  Company  is  duly  qualified  to  do  business  and  is  in  good
standing (with respect to jurisdictions that recognize the concept of good standing) in every jurisdiction in which the conduct of
its business or the nature and location of its assets requires such qualification, except where the failure to be so qualified would
not  reasonably  be  expected  to  have  a  Material  Adverse  Effect.  Each  Company  has  made  available  to  Purchaser  complete  and
correct copies of its Organizational Documents, each as in effect on the date hereof.

Section  3.2

Authority.  Each  Company  has  all  requisite  power  and  authority  to  execute  and  deliver  this
Agreement  and  the  other  agreements  contemplated  hereby  to  which  it  is  a  party,  to  perform  its  obligations  hereunder  and
thereunder, and to consummate the transactions contemplated hereby and thereby. The execution, delivery, and performance by
each Company of this Agreement and the other agreements contemplated hereby to which it is a party and the consummation by
each Company of the transactions contemplated by this Agreement have been duly and validly authorized by requisite action, and
no other proceedings on the part of either Company are necessary to authorize the execution, delivery, and performance of this
Agreement  or  to  consummate  the  transactions  contemplated  by  this  Agreement.  This  Agreement  has  been  duly  and  validly
executed  and  delivered  by  each  Company  and,  assuming  the  due  authorization,  execution,  and  delivery  hereof  by  the  other
Parties, constitutes a legal, valid, and binding obligation of each Company, enforceable against such Company in accordance with
its terms, subject to the effects of bankruptcy, insolvency, fraudulent conveyance, reorganization, moratorium, and other similar
Laws relating to or affecting creditors’ rights generally and general equitable principles (whether considered in a proceeding in
equity or at law) (the “Enforceability Exception”).

Section 3.3

No Conflict; Required Filings and Consents.

(a)

Except  as  set  forth  in  Section  3.3(a)  of  the  Disclosure  Schedule,  the  execution,  delivery,  and
performance by each Company of this Agreement and the other agreements contemplated hereby to which it is a party
and the consummation of the transactions contemplated hereby and thereby do not (i) conflict with, result in a breach
of,  or  violate  the  Organizational  Documents  of  such  Company,  (ii)  assuming  that  all  consents,  approvals,
authorizations,  and  permits  contemplated  by  Section  3.3(b)  have  been  obtained,  and  all  actions,  filings,  and
notifications described in such clauses have been taken or made (as applicable), conflict with, result in a breach of, or
violate any Law or Order applicable to such Company or its respective properties or assets, or (iii) conflict with, result
in  a  breach  of,  or  constitute  a  default  or  an  event  creating  rights  of  acceleration  of  payment  or  termination,
modification, or cancellation, or a loss of rights under, in each case in any material respect, any Material Contract.

(b)

Except  as  set  forth  in  Section  3.3(b)  of  the  Disclosure  Schedule,  the  execution,  delivery,  and
performance by each Company of this Agreement and the other agreements contemplated hereby to which it is a party
and the consummation by each Company of the transactions contemplated hereby do not require any consent, approval,
authorization, or permit of, action by, filing with, or notification to any Governmental Entity, except for any consents,
approvals, authorizations, permits, actions, filings, and notifications required in connection with Antitrust Laws.

19

 
Section 3.4

Capitalization.

(a)

As  of  the  date  of  this  Agreement,  the  total  number  of  issued  and  outstanding  limited  liability
company interests of each Company is as set forth in Section 3.4(a) of the Disclosure Schedule, all of which have been
validly  issued  and  are  fully  paid  and  nonassessable.  As  of  the  date  of  this  Agreement,  Seller  owns,  of  record  and
beneficially, all of the limited liability company interests of each Company, and the Units represent all of the issued and
outstanding Equity Interests of the Companies.

(b)

Except as set forth in Section 3.4(b) of the Disclosure Schedule, as of the date of this Agreement,
there are no outstanding (i) securities of either Company convertible into or exchangeable for limited liability company
interests  of  such  Company,  (ii)  subscriptions,  options,  calls,  warrants,  profit  interests,  preemptive  rights,  equity
appreciation  rights,  phantom  equity,  or  other  similar  rights  to  acquire  from  either  Company,  or  obligations  of  either
Company  to  issue,  any  limited  liability  company  interests  or  securities  convertible  into  or  exchangeable  for  limited
liability company interests of such Company, or (iii) obligations of either Company to repurchase, redeem, or otherwise
acquire any limited liability company interests of such Company.  

(c)

Except as set forth in Section 3.4(c) of the Disclosure Schedule, neither Company is a party to any
limited  liability  company  agreement,  operating  agreement,  stockholders’  agreement,  voting  trust  agreement,  proxies,
registration  rights  agreement,  or  other  similar  agreement  or  understanding  relating  to  any  limited  liability  company
interests or other ownership interests of either Company.

Section  3.5

Subsidiaries.    Neither  Company  owns,  directly  or  indirectly,  any  capital  stock,  limited  liability

company interest, partnership interest, or other equity interest in any Person.

Section  3.6

Financial  Statements.  The  Companies  have  delivered  to  Purchaser  copies  of  (a)  the  audited
consolidated balance sheets of Seller and, if applicable, the Companies as of December 31, 2019 and December 31, 2018 and the
related audited consolidated (as applicable) statements of operations, cash flows, and members’ equity for the fiscal years then
ended (the “Audited Financial Statements”) and (b) the unaudited consolidated balance sheets of Seller and the Companies as of
September 30, 2020 (the “Balance Sheet Date”) and the related unaudited consolidated statements of operations and cash flows
for  the  nine  (9)-month  period  then  ended  (collectively,  the  “Interim  Financial  Statements”  and  together  with  the  Audited
Financial Statements, the “Financial Statements”). Except as set forth in the Financial Statements (including the notes thereto),
the Financial Statements present fairly in all material respects the consolidated financial position of Seller and, as applicable, the
Companies as of the dates set forth therein and the consolidated results of operations of Seller and, as applicable, the Companies
for the periods then ended, in each case in accordance with GAAP applied consistently with past practices (except, with respect
to the Interim Financial Statements, for the absence of footnote disclosure and other presentation items and customary year-end
adjustments, the effect of which will not, individually or in the aggregate, be materially adverse). The Companies have designed,
implemented and maintained internal controls relevant to the preparation and fair presentation of financial statements that are free
from material misstatement in accordance with GAAP, and such internal controls are sufficient to provide reasonable assurance
that transactions are executed with

20

 
management’s  general  or  specific  authorizations  and  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial
statements in accordance with GAAP.

Section 3.7

Undisclosed Liabilities; Indebtedness.

(a)

Neither Company has any liabilities, commitments, or obligations, asserted or unasserted, known or
unknown, absolute or contingent, whether or not accrued, matured or unmatured, except for liabilities, commitments, or
obligations (a) reflected in, reserved against on, or otherwise disclosed in the Financial Statements or the notes thereto,
(b)  set  forth  in  Section  3.7(a)  of  the  Disclosure  Schedule,  (c)  discharged  or  paid  in  full  prior  to  the  date  of  this
Agreement  or  the  Closing,  (d)  incurred  pursuant  to  or  in  connection  with  the  transactions  contemplated  by  this
Agreement, (e) under Contracts arising in the ordinary course of business, or (f) actually taken into account in the final
calculation of Net Working Capital pursuant to Section 2.4.

(b)

Except  as  set  forth  in  Section  3.7(b)  of  the  Disclosure  Schedule,  neither  Company  has  any

Indebtedness.

(c)

Section 3.7(c) of the Disclosure Schedule sets forth a list of each loan, application for assistance or
stimulus  payment  that  the  Companies  received  or  for  which  the  Companies  applied  pursuant  to  any  COVID-19
Measures, including any Paycheck Protection Program loan, Economic Stabilization Fund loan or other United States
Small Business Administration loan (collectively, the “COVID-19 Assistance”). All certifications, representations and
indications made by or on behalf of the Companies to any Person, including any Governmental Entity, in connection
with  the  COVID-19  Assistance  were  correct  and  complete  in  all  material  respects  and  were  prepared  in  material
compliance with all applicable Laws.

Section 3.8

Absence of Certain Changes.  Except as set forth in Section 3.8(i) of the Disclosure Schedule or as
contemplated  or  permitted  by  this  Agreement,  since  January  1,  2020,  (a)  each  Company  has  operated  its  businesses  in  the
ordinary course of business in all material respects consistent with past practice for each such Company, (b) there has been no
Material Adverse Effect, and (c) there has been no action which, if taken or authorized between the date of this Agreement and
the Closing Date, would have required the consent of Purchaser pursuant to Section 6.1(c) (excluding Section 6.1(c)(ix)).  Except
as set forth in Section 3.8(ii) of the Disclosure Schedule, to the Companies’ Knowledge, there are no COVID-19 Measures that
prevent the Companies from operating in the ordinary course of business.

Section 3.9

Compliance with Laws; Reimbursement Programs.

(a)

Except as set forth in Section 3.9(a)  of  the  Disclosure  Schedule,  each  Company  is,  and  since  the
Lookback Date has been, in compliance in all material respects with all Laws and Orders applicable to such Company
and its properties and assets and the operation of its business. Since the Lookback Date, no Company has received any
verbal or written notice from any Governmental Entity alleging a violation of any applicable Laws or Orders. There is
no  pending  or,  to  Companies’  Knowledge,  threatened  Action  by  or  before  any  Governmental  Entity  or  Company
Payment Program alleging a violation of

21

 
Health Care Laws by any Company, or any of their respective current or former directors, members, employees, agents,
officers, managers, independent contractors or agents, and there are no facts, events, circumstances or conditions that
could reasonably be expected to form the basis of or give rise to any such Action.

(b)

Since the Lookback Date, each Company has at all times maintained and conducted its business and
operations in compliance with a Compliance Program.  Except as set forth in Section 3.9(b) of the Disclosure Schedule,
each Company has provided or made available to Purchaser a complete and accurate copy of such Company’s current
Compliance Program materials (as applicable). For purposes of this Section 3.9, the term “Compliance Program” refers
to provider programs of the type described in the Compliance Program Guidance published by the OIG.

(c)

Since the Lookback Date, neither Company, their employees or, to the Company’s Knowledge, any
contractors  or  other  representatives  acting  on  behalf  of  either  Company  have  (i)  used  any  funds  for  unlawful
contributions, gifts, or entertainment or for other unlawful expenses related to political activity, (ii) made any unlawful
payment  to  foreign  or  domestic  government  officials  or  employees  or  to  foreign  or  domestic  political  parties  or
campaigns,  or  (iii)  violated  any  provision  of  the  Foreign  Corrupt  Practices  Act  of  1977  or  other  applicable  anti-
corruption or anti-bribery Laws.

(d)

Neither  Company  since  the  Lookback  Date:  (i)  is  or  has  been  a  party  to  any  corporate  integrity
agreements, monitoring agreements, consent decrees, settlements, orders, or similar agreements with or imposed by any
Governmental Entity; (ii) has been subject to ongoing reporting obligations pursuant to a settlement agreement entered
into with any Governmental Entity; (iii) has been assessed a civil money penalty under Section 1128A of the Social
Security Act or any regulations promulgated thereunder or any other fine or penalty by any other Governmental Entity
in connection with the violation of any Health Care Laws; (iv) has been charged with, convicted of or entered a plea of
guilty  or  nolo  contendere  to  any  criminal  or  civil  offense  relating  to  the  delivery  of  any  item  or  service  under  a
Governmental Payment Program or any other violation of Health Care Laws; (v) is or has been a defendant in any qui
tam  or  False  Claims  Act  proceeding;  (v)  has  made  any  voluntary  disclosure  to  the  OIG,  CMS,  any  Medicare
Administrative  Contractor,  Medicaid  program  or  other  Governmental  Entity  relating  to  any  Governmental  Payment
Program; or (vi) has received written notice from any Governmental Entity (including, without limitation, any search
warrant, subpoena, civil investigative demand or contact letter) that alleges any material noncompliance with, or states
that it is subject to any Action with respect to, any Health Care Law.

(e)

Each  Company  is,  and  since  the  Lookback  Date  has  been,  in  compliance  in  all  material  respects
with  HIPAA,  including  without  limitation  having  business  associate  agreements  in  effect  with  all  entities  acting  as
business  associates  (as  defined  in  45  CFR  §  160.103)  of  such  Company,  which  such  agreements  satisfy  all  of  the
requirements of 45 CFR §§ 164.504(e) and 164.314(a).  Each Company is, and since the Lookback Date has been, in
compliance with (i) all contracts or other arrangements in effect between such Company and any third party that restrict
the  use,  disclosure  or  security  of  Personal  Information  by  such  Company  or  by  any  other  party  to  such  contracts  or
other

22

 
arrangements  (collectively,  “Privacy  Agreements”);  and  (ii)  the  terms  of  any  consents,  authorizations,  waiver  of
authorization or other permission pursuant to which either Company accesses, uses, discloses, or has accessed, used or
disclosed, Personal Information (collectively, “Privacy Consents”). Each Company has the right pursuant to the Privacy
Agreements, the Privacy Consents and its respective privacy and security policies to use and disclose Protected Health
Information  for  the  purpose  such  information  is  and  has  been  used  and  disclosed.  Neither  the  execution,  delivery  or
performance  of  this  Agreement,  nor  the  consummation  of  any  of  the  transactions  contemplated  by  this  Agreement,
including any direct or indirect transfer of Protected Health Information resulting from such transactions, will violate
any Company policies, any Privacy Agreements, or any Privacy Consents as such currently exist or as existed at any
time  during  which  any  of  such  Protected  Health  Information  was  collected  or  obtained.  Each  Company  has,  to  the
extent applicable, implemented all security management processes required by HIPAA, including a risk analysis, risk
management activities, and information system activity review, as described at 45 C.F.R. § 164.308(a)(1)(ii). Neither
Company  has  received  any  individual  complaint  regarding  such  Company  or  any  of  its  agents,  employees  or
contractors’ uses or disclosures of, or security practices or security incidents regarding, Protected Health Information.
Neither Company is subject to any pending Action, or, to the Companies’ Knowledge, is any Action threatened against
any Company (and to the Companies’ Knowledge, no such Actions are likely to be asserted or threatened against either
Company)  by  any  third  party  or  entity,  including  any  Governmental  Entity,  alleging  (i)  a  violation  of  any  Company
policies, Privacy Consents or any Privacy Agreements; (ii) a violation of any third party or entity’s privacy, personal or
confidentiality rights under any Data Privacy and Security Laws, or (iii) the failure of a Company with respect to any
security audit. Since the Lookback Date, no “breach” or “security incident” (each as defined by HIPAA) has occurred
with respect to any unsecured Protected Health Information held by or on behalf of a Company. Neither Company has
been  notified  nor  has  been  required  to  notify,  either  voluntarily  or  as  required  by  any  Privacy  Agreement  or  legal
requirement,  any  affected  individual,  any  customer,  any  Governmental  Entity,  or  the  media  of  any  loss  of,  or
unauthorized access to or acquisition, use, disclosure, modification, or other misuse or breach of Personal Information,
and  each  Company  is  not  currently  planning  to  conduct  any  such  notification  or  investigating  whether  any  such
notification is required.

(f)

No  Company,  nor  any  of  their  respective  direct  equityholders,  employees,  officers,  directors,
managers, or independent contractors has at any time since the Lookback Date been (i) suspended, debarred, excluded
or otherwise deemed ineligible to participate in any Company Payment Program; (ii) subject to any sanction pursuant
to 42 U.S.C. § 1320a-7a or 1320a-8; (iii) convicted of a crime described in 42 U.S.C. § 1320a-7b; (iv) engaged in any
activities that are prohibited by or are cause for civil or criminal penalties or mandatory or permissive exclusion under
any Health Care Laws pertaining to billing, kickbacks, false claims, claims processing, marketing or self-referrals; (v)
been  listed  on  the  General  Services  Administration  published  list  of  parties  excluded  from  federal  procurement
programs  and  non-procurement  programs;  or  (vi)  adopted  any  board  resolutions  at  the  request  of  any  Governmental
Entity  that  restricts  the  conduct  of  its  business  or  that  impacts  the  management  or  operation  of  its  business  in  any
material adverse manner, in each case, pursuant to Health Care Laws.

23

 
(g)

Since the Lookback Date, each Company (as applicable) has duly filed all required cost reports for

all fiscal years including the fiscal year ending December 31, 2019.

(h)

Except as set forth in Section 3.9(h) of the Disclosure Schedule, each Company has, and at all times
since  the  Lookback  Date  has  held,  a  valid  provider  contract  or  other  agreement  with  the  Medicare  and  Medicaid
Programs and all Company Payment Programs from which it receives reimbursement on an “in-network basis”.  The
current  provider  numbers  for  Company  Payment  Programs  are  listed  on  Section  3.9(h)  of  the  Disclosure  Schedule.
Each Company is and, since the Lookback Date, has been, in compliance in all material respects with applicable legal
requirements  governing  hospices  and  reimbursement  and  participation  in  Company  Payment  Programs  and  all  rules,
regulations, program memorandums and manuals of the Company Payment Program applicable to each Company.  The
Companies are in compliance in all material respects with the conditions of participation in the Governmental Payment
Programs, including, but not limited to, the requirements set forth in 42 C.F.R. Part 418.  Since the Lookback Date, no
Company  Payment  Program  has  imposed  a  fine,  penalty  or  other  sanction  on  any  Company  or  terminated  its
relationship with any Company.

(i)

All billing practices of each Company with respect to all Company Payment Programs, are and have
been  since  the  Lookback  Date  in  material  compliance  with  all  applicable  Laws,  regulations  and  policies  of  such
Company Payment Program.  All claims submitted to any Company Payment Program by, and the coding and billing
practices of, any Company have been timely, accurate, and filed in compliance in all material respects with all Health
Care Laws applicable to such Company Payment Program, and each Company has paid or caused to be paid all known
and  undisputed  refunds,  penalties,  overpayments,  fees  or  other  financial  assessments  or  performance  requirements
which have become due to any Company Payment Program. There is no pending or, to the Companies’ Knowledge,
threatened Action (including written or other notice of an intent to audit), by any patient or Company Payment Program
with respect to any billing practices and reimbursement claims by either Company, nor any facts, events, circumstances
or  conditions  that  could  reasonably  be  expected  to  give  rise  to  any  such  Action.    Since  the  Lookback  Date,  neither
Company has been audited or otherwise examined by any Company Payment Program other than in the ordinary course
of business.

(j)

There  is  no  uncured  material  default  or  material  breach  by  either  Company  under  any  of  the
Healthcare Operating Agreements, and no event has occurred that, with the giving of notice or the passage of time, or
both,  would  constitute  such  a  default  or  breach.  All  Healthcare  Operating  Agreements  with  a  physician,  hospital,
medical practice, or other health care facility, clinic, or practitioner have been structured in compliance with all Health
Care  Laws  and  reflect  fair  market  value  and  commercially  reasonable  terms.    Neither  Company  has  assigned,
encumbered or granted a lien or security interest in any of its healthcare Permits, Company Payment Program Contracts
or Healthcare Operating Agreements.

24

 
Section 3.10

Permits.  Each Company (including any of such Company’s employees or independent contractors)
possesses all Permits that are required (i) in order to conduct the business as presently conducted by such Company and (ii) in
order to be in compliance in all material respects with all applicable Laws and Orders. Section 3.10 of the Disclosure Schedule
lists all such Permits including the names of the Permits and their respective dates of issuance and expiration. Such Permits are
valid,  in  good  standing  and  in  full  force  and  effect  and,  assuming  that  all  consents,  approvals,  authorizations,  and  permits
contemplated  by  Section  3.3(b)  have  been  obtained,  will  continue  to  be  valid  and  in  full  force  and  effect  on  identical  terms
immediately following the consummation of the transactions contemplated by this Agreement.  No Action by any Governmental
Entity is pending or, to the Companies’ Knowledge, threatened seeking to revoke, terminate, suspend, cancel, limit, or otherwise
adversely  modify  any  of  the  Permits,  or  any  Permit  held  by  either  Company  or  any  health  care  provider  employed  by  either
Company.  Since the Lookback Date, neither Company (including any employees or independent contractors) is currently, nor
has been, in default or violation in any material respect of any such Permits.

Section 3.11

Contracts.

(a)

Section 3.11 of the Disclosure Schedule sets forth a list of the following Contracts to which, as of
the  date  of  this  Agreement,  any  Company  is  a  party  or  by  which  any  of  them  is  bound  (collectively,  the  “Material
Contracts”) (provided that Section 3.11 of the Disclosure Schedule is not required to identify the applicable subpart of
this Section 3.11 to which each Material Contract applies):

(i)

any  Contract  (other  than  purchase  orders  in  the  ordinary  course  of  business)  requiring
payments by or to any Company, taken as a whole, of more than $250,000 on an annual basis and that is not
terminable by such Company without penalty or notice of sixty (60) days or less;

(ii)

any  Contract  with  a  Material  Supplier  involving  expenditures  in  excess  of  $100,000  per

calendar year;

(iii)

any Contract for the lease, sublease, license or occupancy of real property, including each
Contract  (including  all  amendments,  extensions,  renewals,  guaranties  and  other  agreements  or  instruments
with respect thereto) pursuant to which any Company leases, subleases, licenses or occupies any Leased Real
Property (collectively, the “Leases”);

(iv)

any  Contract  pursuant  to  which  any  Company  leases,  either  as  lessee  or  as  lessor,  any

personal property (including capital leases) involving annual payments in excess of $100,000;

(v)

any Contract that limits, in any material respect, the freedom of any Company to engage in

any line of business or to compete with any Person in any area or territory;

(vi)
amount involved);

any Contract requiring either Company to act as a guarantor or surety (irrespective of the

25

 
(vii)

any  Contract  with  respect  to  any  joint  venture,  strategic  alliance,  joint  development,

partnership, or similar arrangement involving the sharing of profits, losses, costs, or liabilities;

(viii)

any Contract granting any exclusive rights to any other party (including any right of first

refusal, right of first offer or right of first negotiation);

(ix)

any Contract, including the definitive transaction documents, related to an acquisition or
divestiture of any business, assets, or securities outside the ordinary course of business (whether by merger,
sale, or otherwise) that contains material obligations for performance after the Closing;

(x)
aggregate);

any  Contract  evidencing  Indebtedness  of  the  Companies  in  excess  of  $100,000  (in  the

(xi)

any  deferred  compensation,  change  in  control  or  “parachute”  agreement,  vesting
acceleration,  debt  forgiveness,  transaction  bonus,  severance  or  other  plan  or  arrangement  for  the  benefit  of
any officers and/or employees;

(xii)

any  collective  bargaining  agreement  or  similar  labor  agreement  with  any  labor
organization, works council, trade union, or other employee representatives or employee representative body
representing,  or,  to  the  Companies’  Knowledge,  purporting  to,  or  seeking  to,  represent  any  Company
Employee;

(xiii)

any  Contract  for  the  employment  or  engagement  of  any  officer  or  employee  or  other
service  provider  on  a  full-time  or  part-time  basis  that  provides  for  annual  base  compensation  in  excess  of
$100,000  or  that  provides  for  the  payment  of  any  cash  compensation  upon  the  consummation  of  the
transactions contemplated by this Agreement;

(xiv)

any Contract with a doctor of medicine or other licensed medical provider who is not an

employee;

(xv)

any Contract with any of the top ten (10) referral sources (determined on a consolidated
basis  and  by  number  of  patient  referrals  from  such  referral  sources  during  the  twelve  (12)-month  period
ended on December 31, 2019) of the Companies (taken as a whole);

(xvi)

(xvii)

any Contract with any group purchasing organization;

any  Contract  pursuant  to  which  any  either  Company  manages  the  operations  of  any

other Person, or pursuant to which either Company has management services provided to it;

(xviii)

any Contract of a Company relating to rights to payment or reimbursement from, and
claims  against,  a  Company  Payment  Program,  or  regarding  participation  in  a  Governmental  Payment
Program;

26

 
(xix)

any IP License pursuant to which any Company licenses to or from another Person any
Intellectual  Property,  other  than  non-exclusive,  in-bound  licenses  of  “shrink  wrap”  and  similar  generally
available  commercial  end-user  licenses  to  software  with  an  individual  acquisition  cost  of  no  more  than
$25,000 per copy or seat;

(xx)

any Contract that contains “most favored nation” provisions; and

(xxi)

any  Contract  between  any  Company  and  any  third  party  payor  (including,  without
limitation,  any  Governmental  Payment  Program  from  whom  payments  have  been  received  by  either
Company since December 31, 2016) (each, a “Third Party Payor”).

(b)

The  Companies  have  made  available  to  Purchaser  true  and  complete  copies  of  each  Material
Contract. Each Material Contract is in full force and effect and is valid and enforceable in accordance with its terms,
except  as  limited  by  the  Enforceability  Exception.  Each  Company  is  in  compliance  in  all  material  respects  with  the
terms  and  requirements  of  each  Material  Contract  to  which  it  is  a  party  or  is  otherwise  bound  by,  and,  to  the
Companies’  Knowledge,  each  other  Person  that  is  party  to  such  Material  Contract  is  in  compliance  in  all  material
respects  with  the  terms  and  requirements  of  such  Material  Contract.  No  Company  has  received  written,  or,  to  the
Companies’  Knowledge,  oral  notice  from  any  Person  party  to  any  Material  Contract  threatening  any  termination,
cancellation,  or  material  change  to  the  terms  of  any  Material  Contract,  and,  to  the  Companies’  Knowledge,  no
condition or event or facts exist which, with notice, lapse of time or both, would constitute a material default thereof on
the part of either Company or would result in a termination thereof or would cause or permit the acceleration or other
changes of any right or obligation or the loss of any benefit thereunder.

Section 3.12

Absence of Litigation. Except as set forth in Section 3.12 of the Disclosure Schedule, (a) there is no
Action pending or, to the Companies’ Knowledge, threatened by or against any Company and (b) neither of the Companies is
subject to any outstanding Orders to which it is a named party.

Section 3.13

Assets. The Companies, taken as a whole, have good and valid title to, or in the case of leased or
licensed assets or properties, valid leasehold interests in or license to (as applicable) all of the material properties and assets used
by Companies in their business, free and clear of all Liens (other than Permitted Liens). Except as set forth in Section 3.13 of the
Disclosure Schedule, each Company’s properties and assets are sufficient for the conduct of the business of such Company as
currently conducted and proposed to be conducted by the Companies as of the date hereof, and all of the material tangible assets
used in or necessary for the operation of the businesses of the Companies are in good operating condition and repair taking into
account  the  age  of  such  property  (normal  wear  and  tear  excepted).    Seller  does  not  own  any  assets  or  properties  used  in  the
business conducted by either Company.

27

 
Section 3.14

Real Property.  

(a)

Other than the Leased Real Property, neither Company owns any interest in real property. Neither

Company is a party to any Contract to acquire an interest in real property.

(b)

Section 3.14(b) of the Disclosure Schedule sets forth a list by street address of all the real property

currently leased, subleased, licensed or otherwise occupied by any Company (the “Leased Real Property”).

(c)

Each Company is the sole lessee under each Lease to which it is a party and has a valid and existing
leasehold interest in or license to (as applicable), and the right to quiet enjoyment of, the Leased Real Property leased,
subleased, or licensed by such Company free and clear of any Liens other than Permitted Liens. The Leases are in full
force  and  effect  and  are  valid,  binding  and  enforceable  against  the  applicable  Company  party  thereto  in  accordance
with  their  respective  terms,  except  as  such  enforceability  may  be  limited  by  the  Enforceability  Exception.    No
Company’s possession and quiet enjoyment of its applicable Leased Real Property under any applicable Lease has been
disturbed.  True,  correct  and  complete  copies  of  all  Leases  have  been  made  available  or  provided  to  Purchaser.  All
accrued and currently payable base rents, additional rents, and other payments required by each Lease have been paid.
Except as set forth in the Leases, the Companies do not have any right or option to purchase the Leased Real Property
or any portion thereof or any interest therein.

(d)

Except as set forth in Section 3.14(d) of the Disclosure Schedule, neither of the Companies, nor, to
the Companies’ Knowledge, any other party to a Lease is in, or is alleged to be in, breach or default under any Lease to
which  it  is  a  party,  and  there  is  no  event,  but  for  the  passage  of  time  or  the  giving  of  notice  or  both,  which  would
constitute or result in any such breach or default.

(e)

Except as set forth in Section 3.14(e) of the Disclosure Schedule, (i) there are no guaranties of the
Leases, (ii) the use of the Leased Real Property by the applicable Company for use in the business of such Company
conforms in all material respects to all applicable fire, safety, zoning and building laws and ordinances, laws relating to
the  disabled,  and  other  applicable  Laws  and  no  Company  has  received  any  written  notice  from  any  Governmental
Entity or third party of any material violation of applicable fire, safety, zoning and building laws and ordinances, laws
relating to the disabled, and other applicable Laws related to the Leased Real Property, including any written notice of
any  Action,  zoning  violation,  or  any  current  or  any  pending  tax  reassessment,  (iii)  there  are  no  pending  or,  to  the
Companies’ Knowledge, threatened eminent domain, condemnation, zoning, or other Actions affecting the Leased Real
Property that would result in the taking of all or any part of the Leased Real Property or that would prevent or hinder
the continued use of the Leased Real Property as currently used in the conduct of the business of the Companies, and
(iv)  no Company has subleased, licensed, mortgaged, or otherwise granted any occupancy or use rights with respect to
all or any portion of the Leased Real Property, and no Person (other than the Companies) uses or occupies (or, to the
Companies’ Knowledge, has a right to use or occupy) the Leased Real Property or any portion thereof.  Neither of

28

 
the  Companies  has  collaterally  assigned  or  granted  any  other  security  interest  in  the  Leased  Real  Property  or  the
Leases.

(f)

All  Leases  have  been  structured  in  compliance  with  all  Health  Care  Laws,  and  none  of  the
landlords, lessors or other parties to such Leases are referral sources as determined and defined by applicable Health
Care Laws.

(g)

Except  as  set  forth  in  Section  3.14(g)  of  the  Disclosure  Schedule,  all  tenant  improvements,
buildouts or other work to be performed on or about the Leased Real Property by either Company or any landlords,
lessors or other parties to the Leases prior to the occupancy of the applicable Leased Real Property by the applicable
Company have been completed in accordance with the terms of the Leases.  Except as set forth in Section 3.14(g) of
the Disclosure Schedule, neither of the Companies has any monetary obligation to the applicable landlords, lessors or
other  parties  to  the  Leases  related  to  such  tenant  improvements,  buildouts  or  other  work  that  has  not  already  been
performed.

Section 3.15

Intellectual Property.

(a)

Section 3.15(a) of the Disclosure Schedule sets forth a complete and accurate list of (i) all registered
Intellectual Property owned or exclusively licensed by each Company (“Company Registered Intellectual Property”),
(ii) all material unregistered trademarks, social media accounts, or domain names owned by each Company or used in
connection  with  the  business  of  such  Company,  and  (iii)  all  Intellectual  Property  for  which  an  application  for
registration is currently pending that is, or is purported to be, owned by each Company, in each of the foregoing cases
listing  the  name  of  the  current  owner  and  the  jurisdiction  in  which  such  item  has  been  filed  and  the  applicable
application,  registration,  or  serial  or  other  similar  identification  number  (clauses  (i)  through  (iii)  collectively,  the
“Owned Intellectual Property”). None of the material Company Registered Intellectual Property has lapsed, expired, or
been abandoned or withdrawn.

(b)

Except as set forth in Section 3.15(b) of the Disclosure Schedule, the Companies, taken as a whole,
exclusively own all right, title and interest in and to Owned Intellectual Property, free and clear of all Liens (other than
Permitted Liens). All Company Registered Intellectual Property is subsisting and valid and enforceable. Except as set
forth in Section 3.15(b)  of  the  Disclosure  Schedule,  the  Companies  have  the  right  to  use  any  third  party  Intellectual
Property  that  is  used  in  or  necessary  for  the  business  of  the  Companies  as  currently  conducted  or  proposed  to  be
conducted by the Companies as of the date hereof.  The Company Intellectual Property constitutes all the Intellectual
Property  used  in  or  necessary  for  the  conduct  of  the  business  of  the  Companies  as  conducted  or  proposed  to  be
conducted  as  of  the  Closing  Date.  The  Company  Intellectual  Property  shall  be  available  for  use  by  the  Companies
immediately following the Closing on the same terms and conditions to those under which the Companies owned or
used the Company Intellectual Property immediately prior to the Closing.

(c)

infringing,
misappropriating,  diluting,  or  otherwise  violating,  and  since  the  Lookback  Date,  no  Company  has  infringed,
misappropriated, diluted, or otherwise violated, the Intellectual

the  operation  of  such  Company’s  business 

No  Company  nor 

is  currently 

29

 
Property  rights  of  any  other  Person.  Except  as  set  forth  in  Section  3.15(c)  of  the  Disclosure  Schedule,  to  the
Companies’  Knowledge,  no  Person  is  infringing,  misappropriating,  diluting,  or  otherwise  violating,  and  since  the
Lookback  Date,  to  the  Companies’  Knowledge,  no  Person  has  infringed,  misappropriated,  diluted,  or  otherwise
violated,  any  of  the  Owned  Intellectual  Property.  Except  as  set  forth  in  Section  3.15(c)  of  the  Disclosure  Schedule,
since the Lookback Date, no Company has received any written, or to the Companies’ Knowledge, oral notice, demand,
or claim with respect to any actual or alleged infringement, misappropriation, misuse, or violation of the Intellectual
Property  of  any  Person.  There  is  not  pending  before  any  Governmental  Entity  or,  to  the  Companies’  Knowledge,
threatened in writing by any Person (including “cease and desist” letters and invitations to take a license) any claim,
action, or proceeding alleging any infringement, misappropriation, or other violation of or contesting the use, validity,
enforceability, or ownership of any Owned Intellectual Property or the licensed right to use any Company Intellectual
Property.  There  are  no  judgments,  decrees,  orders,  settlements,  covenants  not  to  sue,  consents  or  similar  obligations
that: (i) restrict the Companies’ rights to use any Intellectual Property, (ii) restrict the Companies’ business in order to
accommodate a third party’s Intellectual Property, or (iii) permit third parties to use any Owned Intellectual Property
free of charge.

(d)

The  Companies  have  taken  all  commercially  reasonable  actions  to  protect  and  maintain  the
confidentiality,  secrecy  and  value  of  the  Company  Confidential  Information  and  Trade  Secrets  of  the  Companies.
Neither  has  such  been  used  by  or  disclosed  to  any  Person  except  pursuant  to  a  valid  non-disclosure  agreement  with
commercially reasonably protections with respect to the Company Confidential Information and Trade Secrets of the
Companies made available to such Person. To the Companies’ Knowledge, there has not been any breach by any third
party of any confidentiality obligation to the Companies. All current and, since the Lookback Date, former employees
of  the  Companies  have  agreed  to  confidentiality  restrictions  with  the  Companies  in  the  forms  made  available  to
Purchaser. All current and, since the Lookback Date, former independent contractors and consultants of the Companies
who have had access to confidential or proprietary information of the Companies have entered into agreements with the
Companies which include commercially reasonable protections for such confidential or proprietary information.

(e)

Neither  this  Agreement  nor  the  transactions  contemplated  by  this  Agreement,  including  the
assignment  to  Purchaser  by  operation  of  law  or  otherwise  of  any  Contracts  of  the  Companies,  will  result  in  (i)
Purchaser  granting  to  any  third  party  any  right  to  or  with  respect  to  any  Company  Intellectual  Property;  or  (ii)
Purchaser  being  obligated  to  pay  any  royalties  or  other  amounts  to  any  Person  in  excess  of  those  payable  by  any
Company prior to the Closing Date. The consummation of the transactions contemplated by this Agreement will not
result in the loss of, or otherwise adversely affect, any ownership rights of any Company in any Company Intellectual
Property or result in the breach or termination of any license, contract or agreement to which any Company is a party
with respect to any Company Intellectual Property (including IP Licenses).

(f)

The  computers,  computer  networks,  information  technology  systems,  software,  platforms,  data

processing systems, computer hardware, and communication and

30

 
storage systems of the Companies (collectively, the “Company Systems”) are reasonably sufficient for the needs of the
businesses of the Companies as currently conducted. The Company Systems are free from material bugs and defects
and,  since  the  Lookback  Date,  have  not  suffered  any  material  malfunction,  except  malfunctions  that  have  been
remediated  in  all  material  respects.  The  Companies  maintain  reasonable  backup,  security,  and  disaster  recovery
measures  with  respect  to  the  Company  Systems,  and  no  Person  has  gained  unauthorized  access  to  or  otherwise
breached  any  Company  Systems  or  the  data  contained  therein.  Since  the  Lookback  Date,  the  Companies  have  taken
commercially reasonable steps to prevent the introduction of any virus, malware, spyware, or other device or code that
could reasonably be expected to disrupt, disable, or otherwise impair the normal operation of any Company Systems.

(g)

Each Company has, since the Lookback Date, implemented and maintained, or uses commercially
reasonable  efforts  to  determine  that  its  third  party  service  providers  with  access  to  Personal  Information  maintain,
consistent  in  all  material  respects  with  applicable  Health  Care  Laws,  all  Data  Privacy  and  Security  Laws,  industry
standard practices and the Companies’ contractual obligations to other Persons, commercially reasonable security and
data  protection,  information  security  and  privacy  procedures  to  safeguard,  and  maintain  the  confidentiality,  integrity,
and security of all Company Systems, software, products and services of the Companies, and all information, data, and
transactions  stored  or  contained 
limitation  Personal
transmitted 
Information,    against  any  unauthorized  or  improper  use,  disclosure,  access,  transmittal,  interruption,  modification,  or
corruption in all material respects.

including  without 

therein  or 

thereby, 

(h)

The  Companies  and  the  conduct  of  the  business  of  the  Companies,  including  with  respect  to  the
access,  import,  export,  processing,  recording,  erasure,  sharing,  distribution,  security,  disposal,  collection,  storage,
transmission,  transfer,  use,  disclosure,  and  destruction  (“Processing”)  of  Personal  Information  are,  and  since  the
Lookback  Date,  have  been,  in  compliance  with  all  applicable  Data  Privacy  and  Security  Laws.  The  Companies
maintain policies and procedures related to the Processing of Personal Information as required in all material respects
by applicable Data Privacy and Security Laws.  The Companies have at all times since the Lookback Date complied in
all material respects with the Companies’ privacy policies published or made available to data subjects from which a
Company  collects  Personal  Information  or  other  data  and  such  privacy  policies  are  in  compliance  in  all  material
respects with applicable Data Privacy and Security Laws.  Each Company represents that it has the right pursuant to
applicable  authorizations,  Privacy  Agreements,  Privacy  Consents,  and/or  its  privacy  policy  to  Process  such  data  or
information for the purpose such data or information is and has been collected, used or disclosed. Since the Lookback
Date, the Companies have not supplied or provided access to Personal Information Processed by it to a third party for
remuneration or other consideration.

Section 3.16

Environmental Matters. Except as set forth in Section 3.16 of the Disclosure Schedule:

31

 
(a)

Each  Company  is,  and  since  the  Lookback  Date  has  been,  in  compliance  in  all  material  respects
with  all  applicable  Environmental  Laws.  Since  the  Lookback  Date,  no  Company  has  received  any  written  notice
alleging  a  material  violation  of  any  Environmental  Law  by  such  Company  or  alleging  that  such  Company  has  any
material liability under any Environmental Law.

(b)

The  Companies,  collectively,  hold  all  material  Permits  that  are  necessary  under  applicable
Environmental Laws to conduct the business of the Companies as it is conducted as of the date of this Agreement. The
Companies are not, and since the Lookback Date have not been, in material breach or violation of, or material default
(with or without notice or lapse of time or both) under, any material Permit issued pursuant to an Environmental Law,
and,  to  Companies’  Knowledge,  there  is  no  condition,  event  or  circumstance  that  would  reasonably  be  expected  to
prevent or impede the transferability of any such Permit.

(c)

There  are  no  material  Actions  pending  or,  to  the  Companies’  Knowledge,  at  any  time  since  the
Lookback Date, threatened in writing against any Company or any of their properties or assets alleging a violation of or
material liability under any Environmental Law.

(d)

No Company has assumed or undertaken any liability of any other Person under any Environmental
Law. There are no unsatisfied Orders naming, or Contracts between a Governmental Entity and, any Company relating
to Environmental Laws.

(e)

There  are  no  investigations  of  the  any  Company  or  any  of  their  properties  or  assets  pending  or
threatened in writing by any Governmental Entity that would reasonably be expected to result in the imposition on any
Company of any material liability pursuant to any Environmental Law.

(f)

No  Company  has  Released  any  Hazardous  Materials  at,  on,  under,  to,  or  from  any  real  property,
including any Leased Real Property, in quantities or concentrations that require any investigation, cleanup, response,
removal,  or  remediation  pursuant  to  Environmental  Law.  The  Companies  have  not  stored,  handled,  transported,
Released or otherwise disposed of, or arranged for the transport or disposal of, any Hazardous Materials at, on, under,
to, or from any Leased Real Property or any other property or location, in each case in quantities or concentrations that
require  investigation,  cleanup,  response,  removal  or  remediation  for  which  any  Company  would  have  responsibility
under  applicable  Environmental  Laws.  The  Companies  are  not  conducting  or  funding  any  investigation,  cleanup,
removal, or remediation of or response to any release of Hazardous Materials.

(g)

The Companies have delivered to Purchaser copies and results of any reports, data, investigations,
audits, assessments (including Phase I environmental site assessments or Phase II assessments), studies, analyses, tests,
or monitoring in the possession of the Companies pertaining to: (i) any unresolved claims or liabilities arising under or
relating  to  Environmental  Law  and  (ii)  any  Hazardous  Materials  in,  on,  at,  or  beneath  any  property  currently  or
formerly owned, operated, or leased by any Company.

32

 
Section 3.17

Employee Benefit Plans.

(a)

Each deferred compensation, incentive compensation, stock purchase, stock option or other equity-
based, retention, change in control, severance or termination pay, hospitalization or other medical, life, dental, vision,
disability  or  other  insurance,  supplemental  unemployment  benefits,  profit-sharing,  pension  or  retirement  plans,
programs, agreements or arrangements, and each other fringe or other employee benefit plan, program, agreement or
arrangement  (including  any  “employee  benefit  plan”,  within  the  meaning  of  Section  3(3)  of  ERISA),  sponsored,
maintained or contributed to or required to be contributed to by any Company or any ERISA Affiliate for the benefit of
any  current  or  former  employee,  independent  contractor  or  director  (and/or  their  dependents  or  beneficiaries)  of  any
Company or under which any Company or ERISA Affiliate has an liability or obligations (collectively, the “Employee
Benefit Plans”) is set forth in Section 3.17 of the Disclosure Schedule.  As used herein, “ERISA Affiliate” means any
entity that is considered a single employer with any Company under Section 414 of the Code.

(b)

Each Employee Benefit Plan is in compliance in all material respects with applicable Law and has
been administered and operated in all material respects in accordance with its terms. Each Employee Benefit Plan that
is intended to be “qualified” within the meaning of Section 401(a) of the Code has received a favorable determination
letter from the Internal Revenue Service or is a prototype plan that is entitled to rely on an opinion letter issued by the
Internal Revenue Service to the prototype plan sponsor regarding qualification of the form of the prototype plan and
there are no facts or circumstances that would be reasonably likely to adversely affect the qualified status of any such
Employee Benefit Plan.

(c)

Neither Company, nor, to the Companies’ Knowledge, any trustee or administrator thereof nor any
employee  or  any  “fiduciary”  has,  engaged  in  any  material  breach  of  fiduciary  responsibility  or  any  “prohibited
transaction” (as such term is defined in Section 406 of ERISA or Section 4975 of the Code) to which Section 406 of
ERISA  or  Section  4975  of  the  Code  applies  and  which  could  subject  any  Employee  Benefit  Plan  or  trustee  or
administration thereof, or any party dealing with any such Employee Benefit Plan, to a Tax or penalty on prohibited
transactions imposed by Section 4975 of the Code.

(d)

  There  is  no  pending  or,  to  the  Companies’  Knowledge,  threatened  Action  with  respect  to  any
Employee  Benefit  Plan  (other  than  routine  claims  for  benefits  and  appeals  of  any  denied  claims)  or  any  fiduciary,
administrator, party in interest, or sponsor thereof (in their capacities as such).

(e)

No Employee Benefit Plan is (i) a “multiemployer plan,” as such term is defined in Section 3(37) of
ERISA,  (ii)  a  plan  that  is  subject  to  Title  IV  of  ERISA,  Section  302  of  ERISA  or  Section  412  of  the  Code,  (iii)  a
multiple employer plan as defined in Section 413(c) of the Code, or (iv)  a “multiple employer welfare arrangement” as
such term is defined in Section 3(40) of ERISA, and no Company, nor any ERISA Affiliate has maintained, contributed
to, or been required to contribute to any employee benefit plan described in clauses (i), (ii), (iii) or (iv) above since the
Lookback Date.

33

 
(f)

With respect to each Employee Benefit Plan, Sellers and the Companies have uploaded to the Data
Room complete copies of each of the following documents: (i) a copy of each Employee Benefit Plan (including any
amendments  thereto  and  all  administration  agreements,  insurance  policies,  investment  management  or  advisory
agreements and all prior Employee Benefit Plan documents, if amended within the last two years); (ii) a copy of the
three most recent Form 5500 annual reports, if any, required under ERISA or the Code; (iii) a copy of the most recent
summary  plan  description  (and  any  summary  of  material  modifications),  if  any,  required  under  ERISA;  (iv)  if  the
Employee Benefit Plan is funded through a trust or any third party funding vehicle, a copy of the trust or other funding
agreement  (including  any  amendments  thereto);  (v)  if  the  Employee  Benefit  Plan  is  intended  to  be  qualified  under
Section 401(a) of the Code, the most recent determination letter received from the Internal Revenue Service; (vi) any
actuarial  reports  (if  any);  (vii)  all  correspondence  with  the  Internal  Revenue  Service,  Department  of  Labor  and  the
PBGC regarding any Employee Benefit Plan; (viii) with respect to each Employee Benefit Plan subject to Title IV of
ERISA, a copy of the three most recent Form PBGC-1 reports; (ix) all discrimination tests for each Employee Benefit
Plan  for  the  three  most  recent  plan  years  (if  any);  and  (x)  any  other  related  material  or  documents  regarding  the
Employee  Benefit  Plans.    The  Companies  have  disclosed  to  Purchaser  the  terms  and  conditions  of  any  unwritten
Employee Benefit Plan.

(g)

None of the Employee Benefit Plans, nor any other written or oral agreement entered into by any
Company  provide  for  continuing  medical,  dental,  vision,  life  or  disability  insurance  benefits  or  coverage  after
termination  or  retirement  from  employment,  except  for  COBRA  rights  under  a  “group  health  plan”  as  defined  in
Section 4980B(g) of the Code and Section 607 of ERISA.  Each Employee Benefit Plan that is a “group health plan”
(within  the  meaning  of  Section  5000(b)(1)  of  the  Code)  is  in  compliance  in  all  material  respects  with  the  applicable
requirements  of  the  Affordable  Care  Act.    There  exists  no  basis  upon  which  any  Company  or  any  ERISA  Affiliate
would be expected to be subject to any penalties or assessable payments under Section 4980H of the Code, nor has any
Company  or  any  ERISA  Affiliate  received  any  correspondence  from  the  IRS  or  other  agencies  indicating  that  such
penalties or assessable payments are or may be due.

(h)

Except  as  set  forth  on  Section  3.17(h)  of  the  Disclosure  Schedule,  the  consummation  of  the
transactions  contemplated  hereby  will  not  (i)  result  in  an  increase  in  or  accelerate  the  vesting  of  any  of  the  benefits
available under any Employee Benefit Plan, or (ii) otherwise entitle any current or former director or employee of any
Company to severance pay or any other payment from the Company.  No Company has announced any type of plan or
binding  commitment  to  (1)  create  any  additional  Employee  Benefit  Plan,  or  (2)  amend  or  modify  any  existing
Employee Benefit Plan with any current or former employee, independent contractor or director.

(i)

No  Company  has  used  the  services  or  workers  provided  by  third  party  contract  labor  suppliers,
temporary employees, “leased employees” (as that term is defined in Section 414(n) of the Code), or individuals who
have  provided  services  as  independent  contractors,  to  an  extent  that  would  reasonably  be  expected  to  result  in  the
disqualification of any of the Employee Benefit Plans or the imposition of penalties or excise taxes with

34

 
respect to any of the Employee Benefit Plans by the Internal Revenue Service, the Department of Labor or the Pension
Benefit Guaranty Corporation.

(j)

All contributions (including all employer contributions and employee salary reduction contributions)
that are due have been made within the time periods prescribed by ERISA and the Code to each Employee Benefit Plan
that is an “employee pension benefit plan” (within the meaning of Section 3(2) of ERISA) and all contributions for any
period  ending  on  or  before  the  date  of  this  Agreement  that  are  not  yet  due  have  been  made  to  each  such  employee
pension  benefit  plan  or  properly  accrued.   All  premiums  or  other  payments  for  all  periods  ending  on  or  before  the
Closing Date have been paid with respect to each Employee Benefit Plan that is an employee welfare benefit plan.  To
the extent required under applicable Laws, all applicable Taxes, including all applicable income and payroll Taxes have
been properly withheld from the income from or attributed to any of the benefits received by participants under any and
all Employee Benefit Plans.

(k)

No  Company  has  any  obligation  to  “gross-up”  or  otherwise  indemnify  any  individual  for  the

imposition of the excise tax under Section 4999 of the Code or under Section 409A of the Code.

(l)

Each  Employee  Benefit  Plan  can  be  amended,  terminated  or  otherwise  discontinued  after  the
Closing  Date  in  accordance  with  its  terms,  without  material  liability  to  Purchaser,  any  Company,  or  any  ERISA
Affiliate (other than ordinary administration expenses or with respect to benefits previously earned, vested or accrued
thereunder).

(m)

Except as set forth in Section 3.17(m) of the Disclosure Schedule, the Companies have not made
any  changes  to  any  Employee  Benefit  Plan  resulting  from  disruptions  caused  by  COVID-19  or  any  COVID-19
Measures, nor are any such changes contemplated as of the date hereof.

Section 3.18

Labor and Employment Matters.

(a)

Except as set forth in Section 3.18(a) of the Disclosure Schedule, each Company is, and has been
since  the  Lookback  Date,  in  compliance  in  all  material  respects  with  all  Laws  relating  to  the  employment  of  its
employees  and  the  engagement  of  its  consultants  and/or  independent  contractors,  including  Laws  related  to  labor
relations,  equal  employment  opportunities,  fair  employment  practices,  employment  discrimination,  harassment,
retaliation, reasonable accommodation, disability rights or benefits, immigration, wages, hours, overtime compensation,
child  labor,  hiring,  promotion  and  termination  of  employees,  working  conditions,  meal  and  break  periods,  privacy,
health  and  safety,  workers’  compensation,  leaves  of  absence,  classification  of  employees  and  contractors,  paid  sick
leave and unemployment insurance.

(b)

Except as set forth in Section 3.18(b) of the Disclosure Schedule, there is no collective bargaining
or  other  labor  union  agreement  to  which  any  Company  is  a  party  or  by  which  it  is  bound.    There  is  not  any  union
representing or purporting to represent any employee of any Company with respect to such employment, and no union
or group of

35

 
employees  is  seeking  or  has  sought,  since  the  Lookback  Date,  to  organize  employees  for  the  purpose  of  collective
bargaining.

(c)

Except as set forth in Section 3.18(c)  of  the  Disclosure  Schedule,  there  is  not,  nor  has  there  been
since  the  Lookback  Date,  any  pending  or  threatened  (i)  strike,  slowdown,  picketing,  work  stoppage,  or  employee
grievance  process  affecting  any  Company,  (ii)  charge,  grievance  proceeding,  or  other  claim  against  or  affecting  any
Company  relating  to  the  alleged  violation  of  any  Law  pertaining  to  labor  relations  or  employment  matters,  (iii)  any
charge or complaint filed by an employee or union with the National Labor Relations Board, the Equal Employment
Opportunity  Commission,  Department  of  Labor,  or  any  comparable  Governmental  Entity,  (iv)  to  the  Companies’
Knowledge,  labor  or  employment  dispute  against  or  affecting  any  Company,  or  (v)  application  for  certification  of  a
collective bargaining agent with respect to the employees of any Company.

(d)

During the last three (3) years, no Company has effectuated a “plant closing” or “mass layoff” (as
defined  in  the  WARN  Act,  or  any  similar  state  or  local  Law)  affecting  any  site  of  employment  or  employee  of  any
Company.  Neither Company intends to execute a “plant closing” or “mass layoff” (as defined in the WARN Act, or
any similar state or local Law) prior to the Closing.

(e)

To the Companies’ Knowledge, no employee, independent contractor or consultant of any Company
is in violation of any term of any employment contract, independent contractor agreement, non-disclosure agreement,
non-competition agreement, or any restrictive covenant to any third party entity relating to the right of any such Person
to be employed or retained by any Company.

(f)

The  Companies  are  in  compliance,  and  have  complied  since  the  Lookback  Date,  in  all  material
respects with the Immigration Reform and Control Act of 1986 (“IRCA”), including Form I-9 (Employment Eligibility
Verification  Form)  requirements  and  any  applicable  mandatory  E-Verify  obligations.  No  Company  has  been  cited  or
fined,  nor  has  any  legal  proceeding  been  initiated  or  threatened  against  any  Company,  by  reason  of  any  actual  or
alleged failure to comply with IRCA.

(g)

Neither  Company  is  delinquent  in  payments  to  any  of  the  employees  of  such  Company  for  any
wages, salaries, commissions, bonuses or other direct compensation for any services performed for any of them or any
other  amounts  required  to  be  reimbursed  to  such  employees  (including  paid  time  off  and  other  benefits)  or  in  the
payment  to  the  appropriate  Governmental  Entity  of  all  required  Taxes,  insurance,  social  security  and  withholding
thereon.

(h)

The  Companies  have  properly  classified  individuals  providing  services  to  the  Companies  as
independent contractors or employees and as exempt or non-exempt from the application of state and federal wage and
hour  Laws  for  all  purposes,  as  the  case  may  be,  and  has  properly  reported  all  compensation  paid  to  such  service
providers  for  all  purposes,  and  no  legal  proceeding  has  been  initiated  or  threatened  in  writing  against  any  Company
with respect to any of the foregoing.

36

 
(i)

All  employees  of  the  Companies  are  employees  “at-will,”  unless  otherwise  set  forth  on  Section
3.18(i)  of  the  Disclosure  Schedule.  No  employee  or  other  service  provider  of  any  Company  has  informed  such
Company (in writing, or to the Companies’ Knowledge, orally) of any plan to terminate employment with or services
for  such  applicable  Company,  and  to  the  Companies’  Knowledge,  no  such  Person  has  any  plans  to  terminate
employment with or services for any Company.

Section 3.19

Tax Matters. Except as set forth in Section 3.19 of the Disclosure Schedule:

(a)

All income and other material Tax Returns required to be filed by the Companies and/or the Seller
with respect to the Companies (including, for the sake of clarity, with the assets and operations of the Companies) have
been  filed  (taking  into  account  applicable  extensions  to  file  such  Tax  Returns)  with  the  appropriate  Governmental
Entity.  All  such  Tax  Returns  are  true,  correct  and  complete  in  all  material  respects.  All  Taxes  shown  to  be  due  and
owing on a Tax Return and all other income and material Taxes due and owing by the Companies or by Seller with
respect  to  the  Companies  (whether  or  not  shown  on  any  Tax  Return)  have  been  paid  in  full  to  the  appropriate
Governmental Entity.

(b)

Neither Company is a party to any agreement that contains any Tax allocation, indemnification or
sharing  provision  (other  than  commercial  agreements  entered  into  in  the  ordinary  course  of  business  the  primary
purpose of which is not Tax).

(c)

There  is  no  Action  pending  or  threatened  in  writing  concerning  any  liability  for  Taxes  of  either
Company or Seller with respect to either Company. Neither the Companies or Seller with respect to either Company
has  received  any  notice  of  reassessment,  deficiency,  claim,  adjustment  or  proposed  adjustment  or  any  other  written
notice indicating an intent to open an audit or other review in connection with any Taxes, which notice has not been
satisfied by payment in full or been withdrawn.

(d)

Neither  Seller  with  respect  to  either  Company  nor  either  Company  has  waived  or  extended  any
statute of limitations in respect of Taxes, agreed to any extension of time with respect to a Tax assessment or deficiency,
which  period  (after  giving  effect  to  such  extension  or  waiver)  has  not  expired  or  agreed  to  a  Tax  assessment  or
deficiency that has not been paid or otherwise satisfied.

(e)

Neither Company has any liability for the unpaid Taxes of any Person (other than the Companies)
under Treasury Regulations Section 1.1502-6 (or any similar provision of state, local, or foreign Law), as a transferee
or successor, as a result of joint and several liability, by contract, or otherwise. Neither Company has been a member of
a group filing a consolidated, unitary or combined Tax Return.

(f)

All material Taxes required to be withheld by either Company with respect to any amounts paid or
owing to any employee, independent contractor, creditor, member, equityholder or other third party have been withheld
and have been paid over in the appropriate amounts to the proper Governmental Entity in accordance with applicable
Law and all Forms W-2 and 1099 (and any corresponding forms for applicable state and local

37

 
Tax purposes) required with respect thereto have been properly completed and timely filed.

(g)

Neither Company is a party to any “reportable transaction” as defined in Section 6707(A)(c)(1) of

the Code and Treasury Regulations Section 1.6011-4(b)(1).

(h)

At  all  times  since  its  formation,  Seller  has  been  properly  classified  as  a  partnership  for  federal
income Tax purposes. At all times since the formation of each Company (including, for this purpose, any predecessors
thereof),  such  Company  has  been  properly  classified  as  a  disregarded  entity  from  Seller  for  federal  income  Tax
purposes (and all applicable state and local income Tax purposes).

(i)

Neither Company currently is the beneficiary of any extension of time within which to file any Tax
Return. Since the Lookback Date, no written claim has been made by a Governmental Entity in a jurisdiction where
Seller  or  either  Company  does  not  file  Tax  Returns  that  either  Company  is  or  may  be  subject  to  taxation  by  that
jurisdiction. There are no Liens for any Taxes (other than Permitted Liens) on any of the properties or assets of either
Company.

(j)

All Taxes that the Company and/or the Seller with respect to the Companies have been required to
collect  in  respect  of  sales  of  goods  or  the  provision  of  services  have  been  collected  and  have  been  paid  over  in  the
appropriate  amounts  to  the  proper  Governmental  Entity  in  accordance  with  applicable  Law,  and,  to  the  extent
applicable, all documentation and adequate records have been maintained in all material respects with respect to any
customer exemptions with respect thereto.

(k)

Seller is not a “foreign person” as defined in Code Section 1445(f)(3), and the rules and regulations

promulgated thereunder, or a “disregarded entity” as defined in Treasury Regulations Section 1.1445-2(b)(2)(iii).

(l)

Neither Company possesses or holds any material property or obligation, including uncashed checks
to vendors, customers or employees, non-refunded overpayments, credits or unclaimed amounts or intangibles, that is,
or  may  become,  escheatable  or  reportable  as  unclaimed  property  to  any  Governmental  Entity  under  any  applicable
escheatment, unclaimed property or similar laws.

(m)

Neither Seller with respect to either Company nor either Company is subject to or has requested

any private letter ruling, technical advice memoranda, or any similar ruling with regard to Tax matters.

(n)

The liability of the Companies for unpaid Taxes as of the date of the Financial Statements did not,
in the aggregate, exceed by any material amount the amount of any accruals for Taxes (excluding reserves for deferred
Taxes) reflected on the Financial Statements, and as of the Closing Date will not exceed by any material amount the
amount of such accruals as adjusted for the passage of time in accordance with the past practices and customs of the
Companies or Seller with respect to the Companies.

38

 
(o)

The books and records relating to Taxes of each Company (including related work papers) has been
adequately  maintained  in  all  material  respects  for  all  taxable  periods  with  respect  to  which  the  applicable  statute  of
limitations remains open.

(p)

Neither Seller with respect to either Company nor either Company has granted to any Person any

power of attorney with respect to any Tax matter that currently is in force with respect to either of the Companies.

(q)

Neither Company has (i) claimed or received any credits under Sections 7001 through 7005 of the
Families First Coronavirus Response Act or Section 2301 of the CARES Act or (ii) deferred the employee-portion of
any payroll Taxes under the Presidential Memorandum of August 8, 2020, or similar legislation, orders or guidance.

(r)

Neither Company has a permanent establishment in any foreign country.

Section 3.20

Insurance. Section 3.20  of  the  Disclosure  Schedule  sets  forth  a  true,  correct  and  complete  list  of
each  insurance  policy  maintained  by  each  Company  (collectively,  the  “Insurance  Policies”).  All  Insurance  Policies  are  in  full
force  and  effect  and  shall  remain  in  full  force  and  effect  immediately  following  the  consummation  of  the  transactions
contemplated by this Agreement.  Each Company is in compliance in all material respects with the terms and provisions of the
Insurance  Policies  applicable  to  it.   All  premiums  due  and  payable  under  the  Insurance  Policies  have  been  paid  in  accordance
with  the  payment  terms  of  each  Insurance  Policy.    The  Insurance  Policies  do  not  provide  for  any  retrospective  premium
adjustment or other experience-based liability on the part of any Company.  No Company has received any written notice that any
Insurance  Policy  will  be  terminated,  cancelled,  or  not  renewed,  or  of  any  material  alteration  of  coverage  under  any  such
Insurance Policy, or of an increase in or an intent to increase premiums in any material respect in respect of any such Insurance
Policy. True and complete copies of all Insurance Policies have been made available to Purchaser.  All such Insurance Policies (a)
are valid and binding in accordance with their terms, and (b) have not been subject to any lapse in coverage. Except as set forth
on Section 3.20 of the Disclosure Schedule, there are no material claims related to the business of the Companies pending under
any  such  Insurance  Policies  as  to  which  coverage  has  been  questioned,  denied  or  disputed  or  in  respect  of  which  there  is  an
outstanding  reservation  of  rights.    No  Company  is  in  material  default  under,  or  has  otherwise  failed  to  comply  with,  in  any
material respect, any provision contained in any such Insurance Policy. To the Companies’ Knowledge, the Insurance Policies are
sufficient for compliance with all applicable Laws and Contracts to which either Company is bound.

Section  3.21

Related  Party  Transactions.  Except  as  set  forth  in  Section  3.21  of  the  Disclosure  Schedule,  no
executive officer, director, or manager of any Company or any Person owning, directly or indirectly, any Units is a party to any
Material  Contract  or  has  any  interest  in  any  property  owned  by  any  Company  or  has  engaged  in  any  transaction  with  any
Company  within  the  last  twelve  months  (in  each  case,  other  than  (a)  in  respect  of  employment  relationships  or  (b)  that  are
provided for in the Organizational Documents of any Company).

39

 
Section 3.22

Brokers. Other than Cain Brothers, a Division of KeyBanc Capital Markets (the fees of which will
be  included  as  Transaction  Expenses),  no  broker,  agent,  finder,  investment  banker,  or  other  firm  is  or  will  be  entitled  to  any
brokerage, finder’s, or other fee or commission in connection with the transactions contemplated by this Agreement based upon
agreements, arrangements, or understandings with, by, or on behalf of the Companies.

Section  3.23

Provider  Relief  Fund  Participation.  All  representations  and  certifications  made  in  Queen  City’s
attestation related to the Provider Relief Funds were true and correct in all material respects when submitted. Queen City used the
proceeds  from  the  Provider  Relief  Funds  solely  for  the  purposes  permitted  by  the  CARES  Act,  as  described  in  the  applicable
Provider  Relief  Fund  Terms  and  Conditions  and  any  DHHS  guidance  related  thereto.  Queen  City  has  complied  with,  and
continues  to  comply  with,  in  all  material  respects,  all  aspects  of  the  Provider  Relief  Fund  program  under  the  CARES  Act,
including any applicable reporting and auditing requirements. Queen City has maintained accounting records associated with the
Provider Relief Funds received by or on behalf of Queen City in compliance with the applicable Provider Relief Fund Terms and
Conditions and related guidance available as of the date hereof. Any Provider Relief Funds that have not been so used as of the
date of this Agreement are maintained in the bank account(s) of Queen City, as required by applicable Law, and have not been
distributed to any other Person, or otherwise utilized or expended other than as permitted by applicable Laws, the Provider Relief
Fund Terms and Conditions and any DHHS guidance related thereto.

Section 3.24

Payors and Suppliers. Section 3.24 of the Disclosure Schedule contains a list of (a) the top ten (10)
Third Party Payors (based on consolidated revenue generated from such Third Party Payors) of the Companies (taken as a whole)
(the “Material Payors”); and (b) the top ten (10) suppliers (based on consolidated gross expenditures) of Companies (taken as a
whole) (the “Material Suppliers”), in each case, as of the twelve (12) month period ending on September 30, 2020.  Neither Seller
nor  any  Company  has  received  any  written,  or,  to  the  Companies’  Knowledge,  oral  notice  that  any  of  the  Material  Payors  or
Material Suppliers identified on Section 3.24 of the Disclosure Schedule intend to cease doing business, materially decrease the
reimbursement or other compensation paid to any Company, or materially reduce the volume of business it conducts, with any
Company.

Section 3.25

Accounts Receivable. Subject to any reserves set forth therein, the accounts receivable shown on
the  Financial  Statements  are  valid  and  genuine,  and  have  arisen  solely  out  of  bona  fide  transactions  and  sales  made  in  the
ordinary course of business in each case with Persons other than Affiliates. Except as set forth on Section 3.25 of the Disclosure
Schedule,  there  is  no  contest,  claim,  defense  or  right  of  setoff  under  any  Contract  relating  to  the  amount  or  validity  of  such
accounts receivable (other than contractual allowances or other write-downs in accordance with the express terms of applicable
payor agreement).

Section 3.26

No Additional Representations. EXCEPT FOR THE REPRESENTATIONS AND WARRANTIES
CONTAINED  IN  THIS  ARTICLE  III  (AS  MODIFIED  BY  THE  DISCLOSURE  SCHEDULE),  NEITHER  Company  NOR
(EXCEPT FOR THE REPRESENTATIONS AND WARRANTIES CONTAINED IN ARTICLE IV (AS MODIFIED BY THE
DISCLOSURE SCHEDULE)) SELLER MAKES ANY EXPRESS OR IMPLIED REPRESENTATION OR WARRANTY, AND
SELLER  AND  THE  COMPANIES  HEREBY  DISCLAIM  ANY  SUCH  REPRESENTATION  OR  WARRANTY  WITH
RESPECT

40

 
TO  THE  EXECUTION  AND  DELIVERY  OF  THIS  AGREEMENT  AND  THE  CONSUMMATION  OF  THE
TRANSACTIONS  CONTEMPLATED  BY  THIS  AGREEMENT  OR  WITH  RESPECT  TO  ANY  OTHER  INFORMATION
PROVIDED,  OR  MADE  AVAILABLE,  TO  PURCHASER  OR  ANY  OF 
ITS  AFFILIATES,  AGENTS,  OR
REPRESENTATIVES IN CONNECTION WITH THE TRANSACTIONS CONTEMPLATED HEREBY. PURCHASER WILL
ACQUIRE  THE  COMPANIES  WITHOUT  ANY  REPRESENTATION  OR  WARRANTY  AS  TO  MERCHANTABILITY  OR
FITNESS FOR ANY PARTICULAR PURPOSE, IN AN “AS IS” CONDITION, AND ON A “WHERE IS” BASIS, EXCEPT
AS  OTHERWISE  EXPRESSLY  REPRESENTED  OR  WARRANTED  IN  THIS  ARTICLE  III  (AS  MODIFIED  BY  THE
DISCLOSURE SCHEDULE) OR IN ARTICLE IV (AS MODIFIED BY THE DISCLOSURE SCHEDULE).

ARTICLE IV 
REPRESENTATIONS AND WARRANTIES OF SELLER

Seller represents and warrants to Purchaser as follows:

Section 4.1

Organization and Existence. Seller is duly formed, and is in good standing, under the Laws of the
State of Delaware, and Seller has all requisite limited liability company power and authority to own or lease (as applicable) all of
its properties and assets and to carry on its business as conducted as of the date of this Agreement.

Section  4.2

Seller’s  Capacity  and  Authority.  Seller  has  all  requisite  limited  liability  company  power  and
authority to enter into and perform this Agreement and all the other documents and agreements to be executed or delivered by
Seller  in  connection  with  the  transactions  contemplated  by  this  Agreement.  The  execution,  delivery  and  performance  of  this
Agreement and the other documents and agreements by Seller and the consummation by Seller of the transactions contemplated
hereby and thereby have been duly and validly authorized by requisite action of Seller. No other proceedings on the part of Seller
are necessary to authorize the execution, delivery and performance of this Agreement and the other documents and agreements to
be executed by Seller and the consummation by Seller of the transactions contemplated hereby and thereby.  This Agreement has
been duly and validly executed and delivered by Seller and, assuming due authorization, execution, and delivery hereof by the
other Parties, constitutes a legal, valid, and binding obligation of Seller, enforceable against Seller in accordance with its terms,
subject to the Enforceability Exception.

Section 4.3

Consents; Non-contravention.

(a)

Except  as  set  forth  in  Section  4.3  of  the  Disclosure  Schedule,  the  execution,  delivery  and
performance of this Agreement and the other documents and agreements contemplated by this Agreement to which
Seller is a party, and the consummation of the transactions contemplated hereby and thereby do not: (i) violate any
provision  of  the  Organizational  Documents  of  Seller;  (ii)  violate  any  Law  or  Order  to  which  Seller  is  subject  or
otherwise bound; or (iii) conflict with, result in a breach of, or constitute a default under, any Contract to which Seller
is  a  party,  subject  or  otherwise  bound,  other  than  (y)  any  such  conflicts,  breaches,  defaults,  or  violations  that,
individually or in the aggregate, would not materially and adversely affect the ability of Seller to perform any

41

 
of  its  obligations  under  this  Agreement,  and  (z)  other  than  any  authorizations,  consents,  approvals,  notices,  filings,
exemptions or other actions that may be required by reason of the identity of Purchaser or Purchaser’s participation in
the transactions contemplated hereby and thereby.

(b)

Except  as  set  forth  in  Section  4.3  of  the  Disclosure  Schedule,  the  execution,  delivery,  and
performance by Seller of this Agreement and the other agreements contemplated hereby to which Seller is a party and
the  consummation  by  Seller  of  the  transactions  contemplated  hereby  do  not  require  any  consent,  approval,
authorization,  or  permit  of,  action  by,  filing  with,  or  notification  to  any  Governmental  Entity,  except  for  (i)  any
consents,  approvals,  authorizations,  permits,  actions,  filings,  or  notifications  required  as  a  result  of  the  identity  of
Purchaser  or  Purchaser’s  participation  in  the  transactions  contemplated  by  this  Agreement,  and  (ii)  any  consents,
approvals, authorizations, permits, actions, filings, and notifications required in connection with Antitrust Laws.

Section 4.4

Units. Seller is the sole record and beneficial owner of the Units, free and clear of all Liens (other

than (x) transfer restrictions imposed by applicable Laws and (y) Permitted Liens).

Section 4.5

Brokers. Other than Cain Brothers, a Division of KeyBanc Capital Markets (the fees of which will
be  included  as  Transaction  Expenses),  no  broker,  agent,  finder,  investment  banker,  or  other  firm  is  or  will  be  entitled  to  any
brokerage, finder’s, or other fee or commission in connection with the transactions contemplated by this Agreement based upon
agreements, arrangements, or understandings with, by, or on behalf of Seller.

Section 4.6

Absence of Litigation. There is no Action pending or, to the Companies’ Knowledge, threatened by
or against Seller that seeks to prevent or challenge the transactions contemplated by this Agreement. Neither Seller nor any of its
assets or properties are subject to or bound by any Order that would reasonably be expected to prevent, impair, delay, or impede
the consummation of the transactions contemplated by this Agreement.

Section  4.7

DISCLAIMER.  EXCEPT  FOR  THE  REPRESENTATIONS  AND  WARRANTIES  CONTAINED
IN THIS ARTICLE IV (AS MODIFIED BY THE DISCLOSURE SCHEDULE), SELLER DOES NOT MAKE ANY EXPRESS
OR 
IMPLIED  REPRESENTATION  OR  WARRANTY,  AND  SELLER  HEREBY  DISCLAIMS  ANY  SUCH
REPRESENTATION OR WARRANTY WITH RESPECT TO THE EXECUTION AND DELIVERY OF THIS AGREEMENT
AND  THE  CONSUMMATION  OF  THE  TRANSACTIONS  CONTEMPLATED  BY  THIS  AGREEMENT  OR  WITH
RESPECT  TO  ANY  OTHER  INFORMATION  PROVIDED,  OR  MADE  AVAILABLE,  TO  PURCHASER  OR  ANY  OF  ITS
AFFILIATES,  AGENTS,  OR  REPRESENTATIVES  IN  CONNECTION  WITH  THE  TRANSACTIONS  CONTEMPLATED
HEREBY. PURCHASER WILL ACQUIRE THE COMPANIES WITHOUT ANY REPRESENTATION OR WARRANTY AS
TO MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, IN AN “AS IS” CONDITION, AND ON A
“WHERE IS” BASIS, EXCEPT AS OTHERWISE EXPRESSLY REPRESENTED OR WARRANTED IN THIS ARTICLE  IV
(AS  MODIFIED  BY  THE  DISCLOSURE  SCHEDULE)  OR  IN  ARTICLE  III  (AS  MODIFIED  BY  THE  DISCLOSURE
SCHEDULE).

42

 
ARTICLE V 
REPRESENTATIONS AND WARRANTIES OF PURCHASER

Purchaser represents and warrants to the Companies and Seller as follows:

Section 5.1

Organization. Purchaser (a) is duly incorporated, validly existing, and in good standing (with respect
to jurisdictions that recognize the concept of good standing) under the Laws of the jurisdiction of its incorporation and (b) has all
requisite corporate or other power and authority to own, lease, and operate its properties and assets and to carry on its business as
it is now being conducted.

Section 5.2

Authority. Purchaser has all necessary corporate or other power and authority to execute and deliver
this  Agreement  and  the  other  agreements  contemplated  hereby,  to  perform  its  obligations  hereunder  and  thereunder,  and  to
consummate  the  transactions  contemplated  hereby  and  thereby.  The  execution,  delivery,  and  performance  by  Purchaser  of  this
Agreement and the other agreements contemplated hereby and the consummation by Purchaser of the transactions contemplated
hereby and thereby have been duly and validly authorized by all necessary corporate or other action, and no other proceedings on
the part of Purchaser are necessary to authorize the execution, delivery, and performance of this Agreement or to consummate the
transactions contemplated hereby. This Agreement has been duly and validly executed and delivered by Purchaser and, assuming
due  authorization,  execution,  and  delivery  hereof  by  the  other  Parties,  constitutes  a  legal,  valid,  and  binding  obligation  of
Purchaser, enforceable against Purchaser in accordance with its terms, subject to the Enforceability Exception.

Section 5.3

No Conflict; Required Filings and Consents.

(a)

The execution, delivery, and performance by Purchaser of this Agreement and the other agreements
contemplated hereby and the consummation by Purchaser of the transactions contemplated hereby and thereby do not
(i)  conflict  with,  result  in  a  breach  of,  or  violate  the  Organizational  Documents  of  Purchaser,  (ii)  assuming  that  all
consents,  approvals,  authorizations,  and  permits  contemplated  by  Section 5.3(b)  have  been  obtained,  and  all  actions,
filings,  and  notifications  described  in  such  clause  have  been  taken  or  made  (as  applicable),  conflict  with,  result  in  a
breach of, or violate any Law applicable to Purchaser or any Order to which Purchaser is a named party, or (iii) conflict
with, result in a breach of, or constitute a default or an event creating rights of acceleration of payment or termination,
modification, or cancellation, or a loss of rights under any Contract to which Purchaser is a party or by which Purchaser
or its assets, rights, or properties are bound or affected.

(b)

The execution, delivery, and performance by Purchaser of this Agreement and the other agreements
contemplated hereby and the consummation by Purchaser of the transactions contemplated hereby and thereby do not
require any consent, approval, authorization, or permit of, action by, filing with, or notification to any Governmental
Entity, except for any consent, approval, authorization, permit, action, filing, or notification required in connection with
Antitrust Laws.

43

 
(c)

Neither Purchaser nor any of its Affiliates owns interests in any Person or is aware of any facts or
circumstances (including any other transaction pending or under consideration by Purchaser or any of its Affiliates) that
(i)  would  reasonably  be  expected  to  prevent,  impair,  delay,  or  impede  the  consummation  of  the  transactions
contemplated  by  this  Agreement  or  (ii)  could  cause  a  Governmental  Entity  to  seek  to  (A)  prevent,  impair,  delay,  or
impede the consummation of the transactions contemplated hereby or (B) impose a condition or conditions that could,
individually or in the aggregate, have a Material Adverse Effect.

Section 5.4

Absence of Litigation. There is no Action pending or, to Purchaser’s knowledge, threatened by or
against Purchaser that seeks to prevent or challenge the transactions contemplated by this Agreement. Neither Purchaser nor any
of its assets or properties are subject to or bound by any Order that would reasonably be expected to prevent, impair, delay, or
impede the consummation of the transactions contemplated by this Agreement.

Section 5.5

Brokers. Other than Raymond James & Associates (the fees and expenses of which will be paid by
Purchaser), no broker, agent, finder, investment banker, or other firm is or will be entitled to any brokerage, finder’s, or other fee
or  commission  in  connection  with  the  transactions  contemplated  by  this  Agreement  based  upon  agreements,  arrangements,  or
understandings with, by, or on behalf of Purchaser.

Section  5.6

Availability  of  Funds.    Purchaser  (a)  has,  and  at  the  Closing  will  have,  sufficient  internal  funds
(without  giving  effect  to  any  unfunded  financing  regardless  of  whether  any  such  financing  is  committed)  available  to  pay  the
Closing Payment, any other amounts to be paid by Purchaser hereunder, and any expenses incurred by Purchaser in connection
with  the  transactions  contemplated  by  this  Agreement,  (b)  has,  and  at  the  Closing  will  have,  the  resources  and  capabilities
(financial or otherwise) to perform its obligations under this Agreement, and (c) has not incurred any liability or obligation of any
kind that would impair or adversely affect such resources and capabilities. Purchaser’s obligations under this Agreement are not
subject  to  any  conditions  regarding  any  Person’s  ability  to  obtain  financing  for  the  consummation  of  the  transactions
contemplated by this Agreement.

Section 5.7

Solvency. Purchaser is not entering into the transactions contemplated by this Agreement with the
actual intent to hinder, delay, or defraud any present or future creditors of the Companies. Purchaser is solvent as of the date of
this  Agreement  and,  assuming  the  satisfaction  of  the  conditions  to  Purchaser’s  obligation  to  consummate  the  transactions
contemplated by this Agreement, Purchaser and the Companies (on both a stand-alone and a combined basis), immediately after
giving effect to the Closing, including the payment of the Closing Payment and all other amounts incurred or otherwise payable
by  Purchaser  in  connection  with  the  transactions  contemplated  by  this  Agreement,  will  not  (a)  be  insolvent  or  left  with
unreasonably small capital, (b) have incurred debts beyond their ability to pay such debts as they mature, or (c) have liabilities
(including contingent and unliquidated debts) in excess of the fair saleable value of their assets.

Section 5.8

RWI Policy. All premiums on and fees and expenses (including any underwriting fees and surplus
lines  taxes)  relating  to  the  RWI  Policy  have  been  paid  to  the  extent  due.  Subject  only  to  the  execution  and  delivery  of  this
Agreement, the RWI Policy will be bound, and, upon binding, the RWI Policy Binder Agreement will be in full force and effect.
The RWI

44

 
Policy  (a)  shall  not  permit  the  insurer(s)  and  underwriter  thereunder  to  pursue,  directly  or  indirectly,  and  will  require  the
insurer(s)  and  underwriter  thereunder  to  waive,  any  subrogation  rights,  contribution  rights,  or  rights  acquired  by  assignment
against Seller or the Companies (other than in connection with Fraud) with respect to any claim made by any insured thereunder,
and (b) shall provide that Purchaser and its Affiliates will have no obligation to pursue any claim against Seller or the Companies
in connection with any loss thereunder.

Section 5.9

Investment Intention.  Purchaser is acquiring the Units for its own account, for investment purposes
only and not with a view to, or for sale in connection with, any distribution (as such term is used in Section 2(11) of the Securities
Act) thereof in violation of the Securities Act, or any applicable foreign securities Laws.  Purchaser is an experienced and highly
sophisticated  investor  in  securities  of  companies  and  agrees  that  it  is  able  to  fend  for  itself,  can  bear  the  economic  risk  of  its
investment, and has such knowledge and experience in financial and business matters that it is capable of evaluating the merits
and risks of the investment in the Units. Purchaser understand that the Units have not been registered under the Securities Act,
any state securities Law or any applicable state or foreign securities Law, and cannot be sold unless subsequently registered under
the  Securities  Act  or  applicable  or  applicable  foreign  securities  Laws  or  pursuant  to  an  applicable  exemption  therefrom  and
pursuant to state securities Laws, as applicable.

Section 5.10

Plant Closing and Mass Layoffs. Purchaser does not currently plan any plant closings, reductions in
force,  or  terminations  of  employees  of  any  Company  that  would  trigger  obligations  or  result  in  liability  for  Seller  or  the
Companies under the WARN Act or similar Laws.

Section 5.11

Acknowledgements.

(a)

Purchaser  acknowledges  (for  itself  and  on  behalf  of  its  Affiliates)  that  the  representations  and
warranties contained in ARTICLE III and ARTICLE IV of this Agreement (as modified by the Disclosure Schedule)
are the only representations and warranties made by the Companies, Seller, or any other Person (other than Purchaser)
in  connection  with  the  transactions  contemplated  by  this  Agreement  and  supersede  any  and  all  previous  or
contemporaneous  written  or  oral  statements  made  by  any  such  Person.  There  are  no  representations  or  warranties
(express or implied) in respect of any Company, or the business, operations, assets, properties, liabilities, or condition
(financial or otherwise) of the Companies other than those set forth in ARTICLE III of this Agreement (as modified by
the Disclosure Schedule).

(b)

Purchaser  acknowledges  (for  itself  and  on  behalf  of  its  Affiliates)  that  (i)  it  is  a  sophisticated
purchaser, (ii) it has, with the assistance of its expert advisors, including legal counsel, conducted its own independent
review,  analysis,  and  investigation  of  the  Companies  and  each  of  their  businesses,  operations,  assets,  properties,
liabilities,  and  condition  (financial  and  otherwise)  as  it  deems  necessary  in  connection  with  the  execution  of  this
Agreement  and  the  consummation  of  the  transactions  contemplated  hereby,  (iii)  it  and  its  representatives  have  been
permitted  full  access  to  the  books,  records,  facilities,  equipment,  Tax  Returns,  contracts,  properties,  assets,  and
personnel of the Companies, and (iv) it and its representatives have had an opportunity to meet with representatives of
the Companies to discuss the businesses, operations, assets, properties, liabilities, and

45

 
condition  (financial  and  otherwise)  of  the  Companies.  In  making  its  decision  to  enter  into  this  Agreement  and  to
consummate the transactions contemplated by this Agreement, Purchaser has relied solely upon its own investigation,
analysis, evaluation, and diligence of the Companies and the representations and warranties contained in ARTICLE III
and ARTICLE IV of this Agreement (as modified by the Disclosure Schedule).

(c)

Purchaser and its representatives have received and may receive from or on behalf of Seller or the
Companies  certain  estimates,  budgets,  forecasts,  plans,  and  financial  projections  (in  each  case,  not  included  in
ARTICLE III and ARTICLE IV of this Agreement (to the extent actually included in such Articles) and, collectively,
“Forward Looking Statements”), and Purchaser acknowledges (for itself and on behalf of its Affiliates) that (i) there are
uncertainties inherent in making Forward Looking Statements and (ii) it is familiar with such uncertainties and is taking
full  responsibility  for  making  its  own  evaluation  of  the  adequacy  and  accuracy  of  all  Forward  Looking  Statements
(including  the  reasonableness  of  the  assumptions  underlying  Forward  Looking  Statements).  Without  limiting  the
generality  of  the  foregoing,  neither  Seller  nor  the  Companies  nor  any  other  Person  has  made  any  representation  or
warranty with respect to, and no such Persons will be subject to any liability resulting from, (1) the provision of any
Forward Looking Statements, or (2) any materials, documents, or information contained in the Data Room or otherwise
delivered  or  made  available  in  any  manner  to  Purchaser  or  its  representatives  (including  in  any  management
presentations),  in  each  case,  except  as  expressly  set  forth  in  ARTICLE  III  or  ARTICLE  IV  of  this  Agreement  (as
modified by the Disclosure Schedule).

Section  5.12

No  Additional  Representations.  PURCHASER  ACKNOWLEDGES  THAT,  EXCEPT  FOR  THE
REPRESENTATIONS AND WARRANTIES EXPRESSLY SET FORTH IN ARTICLE III AND ARTICLE IV (AS MODIFIED
BY THE DISCLOSURE SCHEDULE), NEITHER ANY COMPANY NOR SELLER IS MAKING ANY REPRESENTATION
OR WARRANTY, EXPRESS OR IMPLIED, OF ANY NATURE WHATSOEVER, INCLUDING WITH RESPECT TO ANY
COMPANY,  OR  ANY  OF  THE  ASSETS,  RIGHTS,  OR  PROPERTIES  OF  ANY  COMPANY.  EXCEPT  FOR  THE
REPRESENTATIONS AND WARRANTIES EXPRESSLY SET FORTH IN ARTICLE III AND ARTICLE IV (AS MODIFIED
BY  THE  DISCLOSURE  SCHEDULE),  THE  CONDITION  OF  THE  ASSETS,  PROPERTIES,  AND  RIGHTS  OF  THE
COMPANIES WILL BE “AS IS” AND “WHERE IS.”

ARTICLE VI 
COVENANTS

Section 6.1

Conduct  of  Business  Pending  the  Closing.  From  the  date  of  this  Agreement  to  the  Closing  or  the
earlier  termination  of  this  Agreement,  except  (x)  as  contemplated  by  this  Agreement  or  required  by  Law,  (y)  as  set  forth  in
Section 6.1 of the Disclosure Schedule, or (z) if Purchaser otherwise consents in writing (which consent will not be unreasonably
withheld,  conditioned,  or  delayed):  (a)  the  Companies  will  use  commercially  reasonable  efforts  to  cause  the  business  of  the
Companies to be conducted in all material respects in the ordinary course of business; (b) the Companies will use commercially
reasonable efforts (i) to preserve substantially

46

 
intact their respective business organization and assets; and (ii) to keep available the services of their respective current officers
and Key Employees; and (c) neither Company will:

(i)

(ii)

amend or modify its Organizational Documents;

adopt  a  plan  of  complete  or  partial  liquidation,  dissolution,  merger,  consolidation,

recapitalization, restructuring or other reorganization;

(iii)

issue, deliver or sell, or authorize or propose the issuance, delivery or sale of, any of its
equity  interests,  or  any  securities  convertible  into  or  exercisable  for,  or  any  rights,  warrants  or  options  to
acquire, any such equity interests, or enter into any agreement with respect to any of the foregoing, other than
issuances of equity issuances by any Company to Seller;

(iv)

make any material change in its accounting methods, principles, or practices other than in

a manner consistent with GAAP;

(v)

(A)  make  or  change  any  election  concerning  Taxes  of  either  Company;  (B)  file  any
amended  Tax  Return  for  either  Company;  (C)  settle  any  Tax  claim  or  assessment  with  any  Governmental
Entity  with  respect  to  either  Company;  (D)  consent  to  any  extension  or  waiver  of  the  limitation  period
applicable to any Tax claim, proceeding or assessment of either Company; or (E) fail to file any Tax Return
of either Company or to timely pay any Tax owed by either Company;

(vi)

sell, lease, license, or otherwise transfer, abandon, or permit to lapse any of its material
properties or assets, except (A) dispositions of inventory, equipment, or other assets in the ordinary course of
business or that are no longer used or useful in the conduct of the business of the Companies or (B) transfers
between the Companies or between either Company and Seller;

(vii)

incur  any  Indebtedness  or  capitalized  lease  obligation  that  will  not  be  included  as
Estimated Indebtedness, or guarantee any such Indebtedness, or issue or sell any debt securities or guarantee
any debt securities of others;

(viii)

pay,  discharge  or  satisfy,  in  an  amount  in  excess  of  $100,000  in  the  aggregate,  any
claims,  liabilities  or  obligations  (absolute,  accrued,  asserted  or  unasserted,  contingent  or  otherwise)  arising
other than in the ordinary course of business, other than the payment, discharge or satisfaction of liabilities
reflected or reserved against in the Financial Statements;

(ix)

make  any  capital  expenditures,  capital  additions  or  capital  improvements,  in  excess  of

$75,000 in the aggregate;

(x)
insurance policies;

cancel  or  materially  reduce  the  amount  of  any  insurance  coverage  provided  by  existing

(xi)

terminate or waive any rights reasonably expected to be worth more than $25,000 in the

aggregate;

47

 
(xii)

enter into, terminate or amend, in a manner that will materially and adversely affect the
Companies’ business, (A) any agreement involving the obligation to pay or the right to receive $100,000 or
more, (B) any Material Contract or (C) any agreement relating to the license, transfer or other disposition or
acquisition of Intellectual Property;

(xiii)

enter into any collective bargaining agreement, works council agreement, or other labor

agreement;

(xiv)

(A) make or grant any compensation or salary increase to any employee or independent
contractor  whose  annual  compensation  is  in  excess  of  $150,000,  (B)  amend  or  terminate  any  Employee
Benefit  Plan  or  adopt  any  new  Employee  Benefit  Plan,  (C)  take  any  action  to  accelerate  the  vesting  or
payment of compensation or benefits under any Employee Benefit Plan, or (D) terminate the employment of
any  director  or  officer  of  any  Company  or  Key  Employee  (except,  in  the  case  of  clauses  (A)  through  (D)
above, in the ordinary course of business or for which has been accrued or approved prior to the date hereof);

(xv)

enter into any agreement with respect to or consummate (A) any merger, consolidation,
or other business combination or (B) the purchase of all or a substantial portion of the assets or any stock of
any business or Person;

(xvi)

make  any  loans,  advances,  or  capital  contributions  to,  guarantees  for  the  benefit  of,  or

investments in any Persons (except to employees in the ordinary course of business or any Company);

(xvii)

commence  any  Action  other  than  (A)  for  the  routine  collection  of  bills,  (B)  in  such
cases where a Company in good faith determines that failure to commence such Action would result in the
material impairment of a valuable aspect of such Company’s business; provided that such Company consults
with  Purchaser  prior  to  the  filing  of  such  Action  or  (C)  for  a  breach  of  this  Agreement;  or  enter  into
settlement agreements with respect to any such lawsuits with a value reasonably expected to be greater than
$100,000 individually or $250,000 in the aggregate; or

(xviii)

agree, resolve, or commit to do any of the foregoing.

Notwithstanding anything in this Agreement to the contrary, the Companies will be permitted to maintain through the Closing
Date  the  cash  management  systems  of  the  Companies,  and  periodically  settle  intercompany  balances  (including  through
dividends  and  capital  contributions  and  all  such  intercompany  balances  will  be  settled  at  the  Closing  in  accordance  with  their
terms). Notwithstanding anything in this Agreement to the contrary, the Companies shall not dividend or distribute any Cash to
Seller at any time between the date of this Agreement and the Closing.

Section 6.2

Access to Information; Confidentiality.

(a)

Subject to Section 6.2(b), from the date of this Agreement to the Closing or the earlier termination
of this Agreement, upon reasonable prior written notice, the Companies will, and will cause their respective officers,
directors, managers, Key

48

 
Employees,  and  representatives  to,  afford  the  officers,  employees,  and  representatives  (including  legal  counsel  and
accountants) of Purchaser reasonable access during normal business hours, consistent with applicable Law, to its Key
Employees  and  books  and  records,  and  will  furnish  Purchaser  with  all  financial,  operating,  and  other  data  and
information  as  Purchaser  may  from  time  to  time  reasonably  request  in  writing;  provided  that  such  access  will  not
include (i) information that, if provided to Purchaser, would violate applicable Laws, the Organizational Documents of
any  Company, or any  Contract  to  which  any  Company  is  a  party  or  bound,  (ii) bids, letters of intent, expressions of
interest,  communications,  or  other  proposals  received  from  others  at  any  time  prior  to  the  date  hereof  in  connection
with the transactions contemplated by this Agreement or similar transactions with respect to any Company or otherwise
or information or analyses relating to such communications, (iii) any information, the disclosure of which would cause
the waiver of any legal privilege available to any Company or any of its Affiliates relating to such information or to
cause  such  Company  or  any  of  its  Affiliates  to  breach  a  confidentiality  obligation  by  which  it  is  bound,  or  (iv)  any
internal  valuations  of  the  Companies  or  information  or  analysis  relating  to  such  valuations.  Any  such  access  will  be
conducted  during  regular  business  hours  in  the  presence  of  a  representative(s)  of  Seller  and  under  commercially
reasonable circumstances and will be subject to restrictions reasonably imposed by the Companies. Purchaser will, and
will cause its representatives to, use commercially reasonable efforts to minimize any disruption to the business of the
Companies in connection with such access. Purchaser will, and will cause its representatives to, abide in all material
respects  by  any  rules  reasonably  imposed  by  the  Companies  in  connection  with  access  provided  pursuant  to  this
Section  6.2(a).  Notwithstanding  anything  in  this  Agreement  to  the  contrary,  prior  to  the  Closing,  without  the  prior
written consent of Seller (which shall not be unreasonably withheld), (x) Purchaser will not contact any employees of
any  Company  (other  than  the  Key  Employees),  (y)  Purchaser  will  not  contact  any  suppliers  to  or  customers  of  any
Company, and (z) Purchaser will have no right to perform invasive or subsurface investigations of the properties of the
Companies.

(b)

All information furnished by the Companies pursuant to Section 6.2(a) or otherwise will be subject
to  the  Confidentiality  Agreement,  dated  September  8,  2020,  between  Purchaser  or  its  Affiliates  and  Seller  or  its
representatives  (the  “Confidentiality  Agreement”),  which  Confidentiality  Agreement,  subject  to  Section  10.2,  will
remain in full force and effect in accordance with its terms until the Closing Date, at which time the Confidentiality
Agreement and the obligations of the Parties under this Section 6.2(b) will terminate.

Section  6.3

No  Control  of  Other  Party’s  Business.  Nothing  contained  in  this  Agreement  will  give  Purchaser,
directly  or  indirectly,  the  right  to  control  or  direct  Seller’s  or  the  Companies’  operations  prior  to  the  Closing,  and  nothing
contained in this Agreement will give Seller or the Companies, directly or indirectly, the right to control or direct Purchaser’s
operations. Prior to the Closing, the Companies, Seller and Purchaser will each exercise, consistent with the terms and conditions
of this Agreement, complete control and supervision over its respective operations.

49

 
Section 6.4

Efforts to Consummate.

(a)

Subject  to  the  terms  and  conditions  of  this  Agreement,  each  Party  will  use  its  commercially
reasonable efforts to take, or cause to be taken, and to assist and cooperate with the other parties in taking or causing to
be  taken,  all  actions  and  to  use  its  commercially  reasonable  efforts  to  do,  or  cause  to  be  done,  all  things  necessary,
proper, or advisable under this Agreement and applicable Law to cause the conditions set forth in ARTICLE VIII to be
satisfied and to consummate and make effective the transactions contemplated by this Agreement.

(b)

Purchaser and Seller agree to use their best efforts to (i) defend against any Action challenging this
Agreement or the consummation of the transactions contemplated hereby and (ii) oppose, lift, or rescind any injunction
or  restraining  order  or  other  Order  adversely  affecting  the  ability  of  the  parties  to  consummate  the  transactions
contemplated hereby. Nothing in this Agreement (including the cooperation or the use of best efforts) will include any
requirement of the Companies or Seller to (1) waive any of the conditions set forth in ARTICLE VIII  or  (2)  expend
money,  commence  or  participate  in  any  litigation  or  arbitration  proceeding,  or  offer  or  grant  any  accommodation
(financial or otherwise) to any third party.

(c)

Each Party will, or in the case of Seller, will cause the Companies to: (i) take all actions necessary
to file or cause to be filed the filings required of it or any of its Affiliates under the HSR Act, which filings will include
a  request  for  early  termination  of  the  applicable  waiting  period  under  the  HSR  Act,  and  under  any  other  applicable
Antitrust Laws, as promptly as practicable but in no event later than November 12, 2020; (ii) take all actions necessary
to  obtain  the  required  consents  from  Antitrust  Authorities  as  promptly  as  practicable  and  in  any  event  prior  to  the
Outside Date; (iii) at the earliest practicable date comply with (or properly reduce the scope of) any formal or informal
request  for  additional  information  or  documentary  material  received  by  it  or  any  of  its  Affiliates  from  any
Governmental Entity, and (iv) consult and cooperate with each other Party, and consider in good faith the views of such
other Party, in connection with any analyses, appearances, presentations, memoranda, briefs, arguments, opinions, and
proposals  made  or  submitted  by  or  on  behalf  of  any  Party  in  connection  with  proceedings  under  or  relating  to  any
Antitrust Laws. With respect to hospice and home healthcare provider related Permits, the Purchaser will timely file all
required  post-Closing  notices,  including  CMS  Form  855-A,  and  any  notices  of  change  of  ownership  or  licensure
required by the State Health Authority, with the applicable Governmental Entities, all at Purchaser’s expense; provided,
however,  the  Seller  shall,  at  Purchaser’s  expense,  provide  all  assistance  reasonably  requested  by  Purchaser  to  make
such filings.

(d)

Purchaser  will  (i)  promptly  notify  Seller  of  any  written  communication  made  to  or  received  by
Purchaser  from  any  Governmental  Entity  regarding  any  of  the  transactions  contemplated  hereby,  and,  subject  to
applicable  Law,  permit  Seller  to  review  in  advance  any  proposed  written  communication  to  any  such  Governmental
Entity and incorporate Seller’s reasonable comments thereto, (ii) not agree to participate in any substantive meeting or
discussion with any Governmental Entity in respect of any filing, investigation, or inquiry concerning this Agreement
or the transactions contemplated

50

 
hereby unless, to the extent reasonably practicable, it consults with Seller in advance and, to the extent permitted by
such  Governmental  Entity,  gives  Seller  the  opportunity  to  attend,  and  (iii)  furnish  Seller  with  copies  of  all
correspondence,  filings,  and  written  communications  between  Purchaser  and  its  Affiliates  and  their  respective
representatives, on one hand, and any such Governmental Entity or its respective staff, on the other hand, with respect
to this Agreement and the transactions contemplated hereby.

(e)

Purchaser will be responsible for the payment of all filing fees under the HSR Act. Purchaser will
be  responsible  for  the  payment  of  Seller’s  and  any  of  its  Affiliates’  expenses,  including  reasonable  legal  fees  and
expenses,  in  complying  with  any  request  for  additional  information  or  documentary  material  from  any  Antitrust
Authority.

(f)

Purchaser will not, and will cause its Affiliates not to, acquire or agree to acquire, by merging with
or into or consolidating with, or by purchasing any portion of the assets of or equity in, or by any other manner, any
business or any corporation, partnership, association, or other business organization or division thereof if the entering
into of a definitive agreement relating to, or the consummation of, such acquisition, merger, or consolidation could: (i)
impose any delay in the obtaining of, or increase the risk of not obtaining, any consents of any Governmental Entity
necessary  to  consummate  the  transactions  contemplated  hereby  or  the  expiration  or  termination  of  any  applicable
waiting period, (ii) increase the risk of any Governmental Entity’s entering an Order prohibiting the consummation of
the transactions contemplated hereby, (iii) increase the risk of not being able to remove any such Order on appeal or
otherwise, or (iv) prevent, impair, delay, or impede the consummation of the transactions contemplated hereby.

(g)

Purchaser will, and will cause its Affiliates to, take all actions necessary to avoid or eliminate each
and  every  impediment  under  any  Antitrust  Law  so  as  to  enable  the  consummation  of  the  transactions  contemplated
hereby to occur as soon as reasonably practicable (and in any event no later than the Outside Date), including taking all
actions  requested  by  any  Antitrust  Authority  or  necessary  to  resolve  any  objections  that  may  be  asserted  by  any
Antitrust Authority with respect to the transactions contemplated by this Agreement under any Antitrust Law. Without
limiting the generality of the foregoing, Purchaser will, in each case at Purchaser’s sole cost and expense:

(i)

comply  with  all  restrictions  and  conditions,  if  any,  imposed  or  requested  by  any  (A)
Antitrust  Authority  in  connection  with  granting  any  necessary  clearance  or  terminating  any  applicable
waiting period including (1) agreeing to sell, divest, hold separate, license, cause a third party to acquire, or
otherwise dispose of, any Subsidiary, operations, divisions, businesses, product lines, customers, or assets of
Purchaser, its Affiliates, Seller, or the Companies contemporaneously with or after the Closing and regardless
as to whether a third party purchaser has been identified or approved prior to the Closing (a “Divestiture”),
(2) taking or committing to take such other actions that may limit Purchaser’s, its Affiliates’, Seller’s, or the
Companies’ freedom of action with respect to, or its ability to retain, one or more of its operations, divisions,
businesses, products lines, customers, or assets, and (3) entering into any Order, consent decree,

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or other agreement to effectuate any of the foregoing or (B) third party in connection with a Divestiture;

(ii)

terminate  any  Contract  or  other  business  relationship  as  may  be  required  to  obtain  any
necessary  clearance  of  any  Antitrust  Authority  or  to  obtain  termination  of  any  applicable  waiting  period
under any Antitrust Laws;

(iii)

without the prior written consent of Seller, not extend any waiting period or enter into any

agreement or understanding with any Antitrust Authority; and

(iv)

oppose  fully  and  vigorously  any  request  for,  the  entry  of,  and  seek  to  have  vacated  or
terminated, any Order, judgment, decree, injunction, or ruling of any Antitrust Authority that could prevent,
impair,  delay,  or  impede  the  Closing,  including  by  defending  through  litigation  any  action  asserted  by  any
Person  in  any  court  or  before  any  Antitrust  Authority  and  by  exhausting  all  avenues  of  appeal,  including
appealing  properly  any  adverse  decision  or  Order  by  any  Antitrust  Authority,  or,  if  requested  by  Seller,
Purchaser  will  commence  or  threaten  to  commence  and  pursue  vigorously  any  action  Seller  believes  to  be
helpful  in  obtaining  any  necessary  clearance  of  any  Antitrust  Authority  or  obtaining  termination  of  any
applicable waiting period under any Antitrust Laws, or in terminating any outstanding action.

(h)

Purchaser  will  negotiate  in  good  faith  with  all  Antitrust  Authorities  and  all  third  parties  in
connection  with  a  Divestiture  or  any  other  matter  referred  to  in  Section  6.4(g)  in  order  to  enter  into  definitive
agreements  with  all  such  Persons  within  thirty  (30)  days  after  receipt  by  Purchaser  of  any  request  for  additional
documents and information or the commencement of a second phase investigation by any Antitrust Authority.

Section 6.5

Directors’ and Officers’ Indemnification and Insurance.

(a)

From and after the Closing Date, Purchaser will and will cause the Companies to (i) indemnify and
hold  harmless  (and  release  from  any  liability  to  Purchaser  or  the  Companies)  each  Person  who  on  or  prior  to  the
Closing Date was a director, manager, or officer of any Company (each, an “Indemnitee”)  against and from  all  (A)
attorneys’  fees  and  all  other  costs,  charges,  and  expenses  (collectively,  “D&O  Expenses”)  paid  or  incurred  in
connection  with  investigating,  defending,  being  a  witness  in,  participating  in  (including  on  appeal),  or  preparing  to
defend,  be  a  witness  in,  or  participate  in  any  threatened,  pending,  or  completed  Action  based  on,  arising  out  of,  or
relating to the fact that such Person is or was a director, manager, or officer, of any Company arising out of acts or
omissions  occurring  on  or  prior  to  the  Closing  (including  in  respect  of  acts  or  omissions  in  connection  with  this
Agreement  and  the  transactions  contemplated  thereby)  (a  “D&O  Indemnifiable  Claim”)  and  (B)  losses,  claims,
damages, judgments, or amounts paid in settlement (collectively, “D&O Costs”) in respect of any D&O Indemnifiable
Claim and (ii) pay on an as-incurred basis all D&O Expenses in advance of the final disposition of any Action that is
the subject of the right to indemnification; provided that the Person to whom such D&O Expenses are to be

52

 
advanced provides an undertaking to repay such advances if it is ultimately determined that such Person is not entitled
to  indemnification.  Notwithstanding  anything  in  this  Agreement  to  the  contrary,  the  obligations  of  Purchaser  and
Companies under this Section 6.5 with respect to any Action will continue in effect until the final resolution of such
Action.

(b)

Until the sixth (6th) anniversary of the Closing Date, Purchaser will, and will cause each Company
to,  cause  to  be  maintained  in  effect  provisions  in  the  Organizational  Documents  of  such  Company  (or  in  such
documents of any successor to the business of such Company) regarding exculpation and elimination of liability of and
indemnification in favor of each Indemnitee, in each case that are no less advantageous to the intended beneficiaries
than the corresponding provisions in existence as of the Closing.

(c)

At the Closing, Purchaser will cause the Companies to purchase, and the Companies will purchase
(at  Purchaser’s  sole  cost  and  expense)  and  maintain  in  effect  for  a  period  of  six  (6)  years  thereafter,  (i)  an  extended
reporting  period  (“tail”)  to  the  current  policy  of  directors’  and  officers’  liability  insurance  maintained  by  the
Companies, which period will be effective for a period from the Closing through and including the date six (6) years
after the Closing Date with respect to claims arising from facts or events that occurred on or before the Closing and
(ii) “run‑off” coverage as provided by the Companies’ fiduciary and employee benefit policies, in each case, covering
those Persons who are covered on the date hereof by such policies and with terms, conditions, retentions, and limits of
liability  that  are  no  less  advantageous  than  the  coverage  provided  under  the  Companies’  existing  policies.  Purchaser
will,  and  will  cause  each  Company  to,  maintain  such  insurance  policies  and  not  cancel  or  change  such  insurance
policies in any respect.

(d)

In the event that Purchaser or any of its successors or assigns (i) consolidates any Company with or
merges any Company into any other Person and such Company is not the continuing or surviving company or entity of
such consolidation or merger or (ii) transfers or conveys all or substantially all of such Company’s properties and assets
to  any  Person,  then  in  each  such  case,  proper  provision  will  be  made  so  that  the  successors  and  assigns  of  such
Company will assume all of the obligations thereof set forth in this Section 6.5.

(e)

Purchaser hereby acknowledges (on behalf of itself and its Affiliates (including, after the Closing,
the  Companies))  that  the  Indemnitees  may  have  certain  rights  to  indemnification,  advancement  of  expenses,  or
insurance  provided  by  current  equityholders  or  other  Affiliates  of  Seller,  the  Companies  or  their  respective
equityholders  (the  “Indemnitee  Affiliates”)  separate  from  the  indemnification  obligations  of  Purchaser  and  the
Companies hereunder. The Parties agree that (i) Purchaser and the Companies are the indemnitors of first resort (i.e.,
their obligations to the Indemnitees are primary and any obligation of any Indemnitee Affiliate to advance expenses or
to  provide  indemnification  for  the  same  expenses  or  liabilities  incurred  by  the  Indemnitees  are  secondary),  (ii)
Purchaser and the Companies will be required to advance the full amount of expenses incurred by the Indemnitees and
will be liable for the full amount of all D&O Costs and D&O Expenses to the extent legally permitted, without regard
to any rights the Indemnitees may have against any Indemnitee Affiliate, and (iii) Purchaser and the Companies (on

53

 
behalf of themselves and their respective Affiliates) irrevocably waive, relinquish, and release the Indemnitee Affiliates
from any and all claims against the Indemnitee Affiliates for contribution, subrogation, or any other recovery of any
kind  in  respect  thereof,  in  each  case,  if  and  to  the  extent  an  Indemnitee  is  entitled  to  indemnification  under  the
Organizational Documents of any Company and, in case of any advances, subject to such Indemnitee’s providing an
undertaking to repay such advances if it is ultimately determined that such Person is not entitled to indemnification.

(f)

Notwithstanding anything contained in this Agreement to the contrary, this Section 6.5 will survive
the consummation of the Closing.  The obligations of Purchaser and the Companies under this Section 6.5 will not be
terminated or modified in such a manner as to adversely affect any Person to whom this Section 6.5 applies without
the consent of the affected person (it being expressly agreed that the Persons to whom this Section 6.5 applies will be
third party beneficiaries of this Section 6.5). The provisions of this Section 6.5 are (i) intended to be for the benefit of,
and will be enforceable by, each such Person, his or her heirs, and his or her representatives and (ii) in addition to, and
not in substitution for, any other rights to indemnification or contribution that any such person may have under this
Agreement, by contract, or otherwise.

Section 6.6

Legal Privileges.   All  attorney-client,  work  product  and  other  legal  privileges  that  may  exist  with
respect to the Companies with respect to communications taking place at or prior to the Closing pertaining to the negotiation of
this  Agreement,  the  agreements  contemplated  hereby,  and  the  transactions  contemplated  hereby  and  thereby  will  be  deemed
privileges exclusive to Seller. Seller and Purchaser will use all commercially reasonable efforts after the Closing Date to preserve
all such privileges and neither Seller nor Purchaser will knowingly waive any such privilege without the prior written consent of
the other party (which consent will not be unreasonably withheld, conditioned or delayed).

Section  6.7

Public  Announcements.  Neither  Purchaser  nor  Seller  will,  and  each  will  cause  its  respective
Affiliates not to, without the prior written consent of, in the case of Purchaser, Seller, or in the case of Seller, Purchaser, make any
public statement or press release or any other announcement or communication to the employees, customers, or suppliers of the
Companies  with  respect  to  this  Agreement  or  the  transactions  contemplated  hereby,  or  otherwise  disclose  to  any  Person  the
existence, terms, content, or effect of this Agreement, except to the extent that disclosure is required by Law or to comply with
the obligations set forth in this Agreement; provided, however, that nothing in this Agreement will restrict or prohibit Seller or
the  Companies  from  making  any  announcement  prior  to  the  Closing  to  Seller’s  or  the  Companies’  employees,  customers,
suppliers, and other business relations to the extent Purchaser and Seller mutually determine in good faith after consultation that
such announcement is necessary or advisable. Notwithstanding the foregoing, from and after the Closing, Stonehenge Partners,
Inc.  may  issue  any  announcement  or  communication  related  to  this  Agreement  or  the  transactions  contemplated  hereby  in
connection with fundraising, marketing, regulatory, compliance, audit, or reporting in the ordinary course of business, including
to current and prospective investors in Stonehenge Partners, Inc. and its Affiliates. Notwithstanding anything in this Agreement
to the contrary, in no event will Purchaser or, after the Closing, the Companies, have any right to use Stonehenge Partners, Inc.’s
name,  marks,  logos,  or  any  abbreviation,  variation,  or  derivative  thereof,  in  any  press  release,  public  announcement  or  other
public document or communication without the

54

 
express written consent of Stonehenge Partners, Inc., except to the extent required by Law. Effective as of the Closing Date, each
of the Companies grants to Seller, Stonehenge Partners, Inc. and its Affiliates and each of their respective successors and assigns
a  non-exclusive,  perpetual,  royalty-free,  worldwide  right  and  license  to  use  the  name  and  related  marks  and  logos  of  the
Companies  on  its  printed  materials  and  website  and  in  other  forms  and  media  for  the  sole  purpose  of  describing  the  prior
ownership of, or Stonehenge Partners, Inc.’s and any of its Affiliates’ current or former interest in, Seller and the Companies.

Section 6.8

Post-Closing Access. For a period of six (6) years after the Closing Date, Purchaser will cause the
Companies to provide Seller and its representatives with reasonable access, upon reasonable prior notice, during normal business
hours to the personnel, books, and records (for the purpose of examining and copying) of the Companies with respect to periods
or  occurrences  prior  to  or  on  the  Closing  Date  in  connection  with  any  matter,  whether  or  not  relating  to  or  arising  out  of  this
Agreement or the transactions contemplated hereby. For a period of six (6) years after the Closing Date, without the prior written
consent  of  Seller,  Purchaser  will  not,  and  will  cause  the  Companies  and  their  respective  Affiliates  not  to,  alter,  dispose  of,  or
destroy any books and records of any Company, or any portions thereof, relating to periods prior to the Closing Date without first
offering  such  records  to  Seller,  and  Seller  will  have  ninety  (90)  days  after  such  offer  to  agree  to  take  possession  thereof.
Purchaser  will  cause  the  Companies  to  make  available  to  Seller  and  its  representatives  such  records  and  personnel  of  the
Companies familiar therewith as may be reasonably requested by Seller, upon reasonable prior notice, in connection with claims
by or against Seller or any of its Affiliates related to the Companies or the transactions contemplated by this Agreement.  Other
than to the extent relating to Taxes for a Pre-Closing Tax Period or any Straddle Period, nothing in this Section 6.8 shall require
Purchaser  to  provide  Seller  or  its  representatives  with  any  access,  books  or  records  of  the  Companies  to  the  extent  Purchaser
reasonably  determines  in  good  faith  that  such  access,  books  or  records  would  disclose  competitively  sensitive  information  or
information protected by attorney-client privilege or attorney work product doctrine.

Section 6.9

Employee Matters.

(a)

Purchaser acknowledges and agrees that the employment of the employees of the Companies will
not  terminate  because  of  the  Closing  and  that  the  employment  of  such  employees  will  continue  after  the  Closing,
subject to Section 6.9(e).  For  at  least  one  (1)  year  following  the  Closing,  or  such  longer  period  of  time  required  by
applicable Law, subject to Section 6.9(e), Purchaser will provide or cause the Companies to provide to each employee
who is employed by any Company as of immediately prior to the Closing (“Company Employees”) (i) a salary or wage
level  and  bonus  opportunities  at  least  equal  to  the  salary  or  wage  level  and  bonus  opportunities  to  which  they  were
entitled immediately prior to the Closing and (ii) benefits, perquisites, and other terms and conditions of employment
that are at least equivalent to the benefits, perquisites, and other terms and conditions that they were entitled to receive
immediately  prior  to  the  Closing  (including  benefits  pursuant  to  qualified  and  non-qualified  retirement  and  savings
plans, medical, dental, and pharmaceutical plans and programs, travel and meal allowances, and severance plans and
policies).

55

 
(b)

Without limiting the generality of the foregoing, Purchaser will cause the Companies (i) to keep in
effect for at least one (1) year following the Closing severance and retention plans, practices, and policies applicable to
Company Employees as of immediately prior to the Closing that are not less favorable than such plans, practices, and
policies in effect as of immediately prior to the Closing with respect to such Company Employees, and Purchaser will,
and  will  cause  the  Companies  to,  indemnify  and  hold  harmless  Seller  from  any  severance,  termination,  or  retention
liabilities or obligations with respect to such employees effective on and after the Closing and (ii) to ensure, and the
Companies immediately following the Closing agree to ensure, that all Company Employees who were notified of their
target  bonuses  for  the  current  fiscal  year  receive  annual  bonuses  at  least  equal  to  the  target  bonuses  to  which  such
employees would be entitled under the applicable bonus arrangements of the Companies as of immediately prior to the
Closing.  Purchaser  will,  or  will  cause  the  Companies  to,  make  available  to  Company  Employees  participation  in  a
defined contribution retirement savings plan with a cash or deferred feature as soon as practicable following Closing,
but  in  no  event  later  than  thirty  (30)  days  following  Closing.  Company  Employees  will  have  the  ability  to  roll  over
distributions  from  the  Queen  City  Hospice,  LLC  401(k)  Plan,  including  any  outstanding  participant  loans,  to  the
defined contribution plan made available to them by Purchaser or the Companies.

(c)

Following the Closing, Purchaser will use commercially reasonable efforts to cause the Companies
(i)  to  ensure  that  no  limitations  or  exclusions  as  to  pre-existing  conditions,  evidence  of  insurability  or  good  health,
waiting  periods  or  actively-at-work  exclusions,  or  other  limitations  or  restrictions  on  coverage  are  applicable  to  any
Company  Employees  or  their  dependents  or  beneficiaries  under  any  health  and  welfare  benefit  plans  in  which  such
employees may be eligible to participate and (ii) to provide or cause to be provided any costs or expenses incurred by
Company  Employees  (and  their  dependents  or  beneficiaries)  up  to  (and  including)  the  Closing  will  be  taken  into
account for purposes of satisfying applicable deductible, co-payment, coinsurance, maximum out-of-pocket provisions,
and like adjustments or limitations on coverage under any such health and welfare benefit plans.

(d)

With  respect  to  each  employee  benefit  plan,  policy,  allowance,  or  practice,  including  severance,
vacation, and paid time off plans, policies, allowances, or practices, sponsored or maintained by the Companies or their
Affiliates (excluding equity or equity-based, defined benefit, retiree health or welfare, change in control and retention
benefits), Purchaser will cause the Companies to grant, or cause to be granted to, all Company Employees from and
after the Closing credit for all service with the Companies, and their respective predecessors, prior to the Closing for all
purposes  (including  eligibility  to  participate,  vesting  credit,  eligibility  to  commence  benefits,  benefit  accrual,  early
retirement  subsidies,  and  severance),  provided  that  no  such  credit  shall  be  granted  to  the  extent  it  results  in  the
duplication of benefits or compensation for the same period of service.

56

 
(e)

Nothing  in  this  Agreement,  whether  express  or  implied,  will:  (i)  confer  upon  any  Company
Employee (or beneficiary thereof) any rights or remedies, including any right to employment or continued employment
for any period or terms of employment, (ii) be interpreted to prevent or restrict the Companies or Purchaser (or Affiliate
thereof) from modifying or terminating the employment or terms of employment of any Company Employee (including
the  amendment  or  termination  of  any  employee  benefit  or  compensation  plan,  program  or  arrangement,  after  the
Closing Date, subject to the provisions of this Section 6.9), or (iii) be treated as an amendment or other modification of
any Employee Benefit Plan or other employee benefit plan or arrangement.

Section 6.10

Payoff Letters. Seller or the Companies will have obtained and delivered to Purchaser at least two
(2) Business Days prior to the Closing Date payoff letters or evidence of termination of any revolving loan or credit facility, as
applicable,  with  respect  to  any  Estimated  Indebtedness  set  forth  in  Schedule  2.3(c)(i),  which  shall  provide  for  release  and
termination of all security interests in respect of such indebtedness upon the applicable holders’ receipt of the applicable payoff
amounts, and customary release letters, lien terminations (including UCC-3 financing statements) or other instruments in form
and substance sufficient to secure the complete discharge and termination of any liens securing such indebtedness.

Section  6.11

RWI  Policy.  Immediately  after  the  execution  and  delivery  of  this  Agreement,  Purchaser  will
instruct the insurer(s) and underwriter of the RWI Policy to bind the RWI Policy, and Purchaser will fulfill as soon as practicable
all contingencies or conditions included in the RWI Policy Binder Agreement and will otherwise use commercially reasonable
efforts to ensure that the RWI Policy is issued as soon as practicable thereafter. Purchaser may not amend, terminate, modify, or
permit to lapse the RWI Policy or the RWI Policy Binder Agreement in a manner that would adversely affect Seller without the
prior written consent of Seller or otherwise take any action that could reasonably be expected to result in the failure of the RWI
Policy to be issued in accordance with the terms of the RWI Policy Binder Agreement. Purchaser will deliver to Seller (a) a copy
of the RWI Policy Binder Agreement promptly after the binding of the RWI Policy; (b) a copy of the RWI Policy promptly after
the issuance of the RWI Policy; and (c) each amendment to the RWI Policy promptly after the adoption thereof.

Section 6.12

Exclusivity. During the period from the date of this Agreement until the earlier of the Closing Date
or the termination of this Agreement in accordance with its terms, neither Seller nor the Companies will, or permit any of their
respective Affiliates, officers, directors, representatives, consultants, financial advisors, attorneys, accountants or other agents to:
(a) solicit, initiate discussions or engage in negotiations with any Person (whether such negotiations are initiated by Seller, the
Companies, an Affiliate of the Companies or Seller, a third party or otherwise), other than Purchaser or its Affiliates, relating to
the possible acquisition of any material portion of the equity or assets of Seller or the Companies (whether by way of merger,
purchase  of  equity,  purchase  of  assets,  loan  or  otherwise)  or  a  refinancing  or  recapitalization  of  the  Companies  or  Seller  (an
“Acquisition Transaction”); (b) provide non-public information or documentation with respect to the Companies to any Person,
other than Purchaser or its Affiliates or its or their respective representatives, relating to an Acquisition Transaction; or (c) enter
into  any  definitive  agreement  with  any  Person,  other  than  Purchaser  or  its  Affiliates  effecting  an  Acquisition  Transaction;
provided, however, that Purchaser hereby acknowledges that prior to the date of this Agreement, Seller and the Companies have
provided information relating to Seller and

57

 
the  Companies  and  have  afforded  access  to,  and  engaged  in  discussions  with,  other  Persons  in  connection  with  a  proposed
Acquisition Transaction and that such information, access and discussions could reasonably allow the Person to form a basis for
an Acquisition Transaction without any breach by Seller or the Companies of this Section 6.12.

Section 6.13

Further Assurances.

(a)

At any time and from time to time after the Closing, Purchaser and Seller will execute and deliver
all documents, instruments, agreements, assignments, and assurances and take and do all such other actions and things
as may be reasonably requested by the other Parties to carry out the transactions contemplated by this Agreement.

(b)

In  addition,  prior  to  (subject  to  Section  6.2(a)),  and  until  the  one  (1)  year  anniversary  of,  the
Closing,  Seller  will  provide  to  Purchaser  information  reasonably  requested  by  Purchaser  that  is  not  already  in
Purchaser’s or the Companies’ possession to enable Purchaser’s parent to make any required filing with the Securities
and  Exchange  Commission  in  connection  with  a  filing  under  Rule  3-05  of  Regulation  S-X  of  the  Securities  Act;
provided, however, that such requested cooperation or provision of information will not unreasonably interfere with the
business or ongoing operations of Seller or any Company or be required if such cooperation causes any representation
or warranty set forth in ARTICLE III to be breached or causes any closing condition set forth in ARTICLE VIII to fail
to  be  satisfied  or  otherwise  causes  the  breach  of  this  Agreement  or  any  Contract  by  the  applicable  Company  party
thereto. All such cooperation or assistance by Seller contemplated by this Section 6.13(b) will  be at Purchaser’s  sole
cost and expense. Purchaser will promptly reimburse Seller and the Companies (as applicable) for any expenses and
costs incurred in connection with Seller’s obligations under this Section 6.13(b) and will indemnify and hold harmless
the Seller, the Companies and their respective equityholders, directors, officers, employees, representatives, attorneys
and advisors from and against any and all liabilities, losses, damages, claims, costs or expenses suffered or incurred by
any of them in connection with Seller’s obligations or actions taken in accordance with this Section 6.13(b) and any
information utilized in connection therewith.  Nothing in this Section 6.13(b) shall require Seller to provide Purchaser
or  its  representatives  with  any  information  to  the  extent  Seller  reasonably  determines  in  good  faith  that  such
information would disclose competitively sensitive information or information protected by attorney-client privilege or
attorney work product doctrine.

Section 6.14

Ohio Workers’ Compensation Rebate. To the extent that the Companies have not received by the
Closing Date the full amount of the rebate (in the form of a check or otherwise) that the Companies are entitled to receive from
the Ohio Bureau of Workers’ Compensation (the “Bureau”) in connection with the Bureau’s approval of a dividend on November
2,  2020  (the  “Rebate”),  after  the  Closing  Date  and  upon  receipt  of  any  such  funds,  Purchaser  shall,  and/or  shall  cause  the
Companies to, remit the full amount of any such Rebate received by the Companies to Seller as promptly as practicable (but in no
event later than 3 Business Days) after any Companies’ receipt of such Rebate.

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ARTICLE VII 
TAX MATTERS

Section 7.1

Preparation  and  Filing  of  Tax  Returns.  Purchaser  will  prepare  or  cause  to  be  prepared  and  file  or
cause to be filed all Tax Returns required to be filed by the Companies (which, for the sake of clarity, excludes Tax Returns of
Seller) for all periods ending prior to, on, or including the Closing Date, but only if not filed on or prior to the Closing. All such
Tax Returns will be prepared and filed consistent with the past practices of the Companies; provided that, notwithstanding any
provision to the contrary, no position will be taken in any such Tax Return that is not supportable on a “more likely than not”
basis. At least twenty (20) Business Days prior to the date on which each such Tax Return is filed, Purchaser will submit such
Tax  Return  to  Seller  for  Seller’s  review  and  comments,  but  only  to  the  extent  such  Tax  Returns  will  be  filed  prior  to  the
determination of Closing Indebtedness and Final Net Working Capital. Purchaser will make any changes reasonably requested by
Seller.

Section 7.2

Apportionment of Taxes.  All  Taxes  with  respect  to  the  Companies  that  relate  to  a  Straddle  Period
will be apportioned between the Pre-Closing Tax Period and the post-Closing portion of the Straddle Period as follows: (a) in the
case of Taxes that are based upon or measured by reference to income, receipts, profits, sales, or payroll, such Taxes apportioned
to the Pre-Closing Tax Period will be deemed equal to the amount which would be payable if the Tax year (or other Tax reporting
period to the extent such Taxes are reported and paid other than on an annual basis) ended at the end of the day on the Closing
Date;  and  (b)  in  the  case  of  all  other  Taxes,  such  Taxes  apportioned  to  the  Pre-Closing  Tax  Period  will  be  deemed  to  be  the
amount of such Taxes for the entire period (or, in the case of such Taxes determined on an arrears basis, the amount of such Taxes
for  the immediately  preceding  period), multiplied  by  a  fraction,  the  numerator of which is the number of calendar days in the
period  ending  on  and  including  the  Closing  Date  and  the  denominator  of  which  is  the  number  of  calendar  days  in  the  entire
period.

Section  7.3

Transfer  Taxes.  Purchaser  will  pay,  and  will  indemnify  and  hold  Seller  harmless  against,  any
transfer, documentary, sales, use, registration, and real property transfer or gains tax, stamp tax, excise tax, stock transfer tax, or
other similar Tax imposed on any Company or Seller as a result of the transactions contemplated by this Agreement (collectively,
“Transfer Taxes”), and any penalties or interest with respect to the Transfer Taxes. Seller will cooperate with Purchaser in the
filing of any returns with respect to the Transfer Taxes, including by promptly supplying any information in its possession that is
reasonably necessary to complete such returns.

Section 7.4

Filing and Amendment of Tax Returns. Prior to the determination of Final Closing Indebtedness and
Final Net Working Capital, without the prior written consent of Seller (which may be withheld for any reason or for no reason),
Purchaser will not (a) except for Tax Returns that are filed pursuant to Section 7.1  in  jurisdictions  where  the  Companies  have
previously filed Tax Returns, file or amend or permit any member of the Companies to file or amend any Tax Return relating to a
Pre-Closing Tax Period, (b) with respect to Tax Returns filed pursuant to Section 7.1, after the date such Tax Returns are filed
pursuant to Section 7.1, amend or permit any Company to amend any such Tax Return, (c) make or change any Tax election or
accounting method or practice with respect to, or that has retroactive effect to, any Pre-Closing Tax Period, or (d) initiate any
voluntary disclosure proceeding relating to a Pre-Closing Tax Period.

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Section  7.5

Tax  Refunds.  Except  to  the  extent  reflected  as  an  asset  in  Final  Net  Working  Capital,  any  Tax
refunds  that  are  received  by  Purchaser  or  any  Company,  and  any  amounts  credited  against  Tax  to  which  Purchaser  or  any
Company becomes entitled in a Tax period ending after the Closing Date, in each case, that relate to Ohio commercial activity
Taxes for Tax periods or portions thereof ending on or before the Closing Date will be for the account of Seller. Purchaser will
pay over to Seller any such refund or the amount of any such credit within five (5) days after actual receipt of such refund or
entitlement  to  such  credit  against  Taxes.  In  addition,  if  the  amount  of  City  of  Columbus  income  Taxes  for  the  taxable  period
beginning on January 1, 2020 and ending on the Closing Date included in Accrued Identified Taxes exceeds the actual amount of
such Taxes, then Purchaser shall pay Seller the amount of such excess within five (5) days after the City of Columbus municipal
income Tax Return for 2020 is filed.

Section  7.6

Tax  Allocation.    The  Adjusted  Closing  Payment  payable  to  Seller,  together  with  all  assumed
liabilities and other capitalized costs for federal income Tax purposes, will be allocated among the Companies and the assets of
the  Companies  for  all  Tax  purposes  in  accordance  with  Section  1060  of  the  Code  and  the  Treasury  Regulations  promulgated
thereunder and the methodology (the “Allocation Methodology”) set forth on Schedule 7.6 (the “Allocation”). No later than thirty
(30) days after the determination of the final determination of the Adjusted Closing Payment pursuant to Section 2.4, Purchaser
will provide Seller with a draft schedule of the Allocation prepared in accordance with the Allocation Methodology (the “Draft
Allocation Schedule”). If Seller objects to any item on such Draft Allocation Schedule, Seller shall, within thirty (30) days after
delivery of such Draft Allocation Schedule, notify Purchaser in writing that Seller so objects, describing with reasonable detail
any  such  item,  including  the  factual  or  legal  basis  for  any  such  objection.  If  a  notice  of  objection  shall  be  duly  delivered,
Purchaser  and  Seller  shall  negotiate  in  good  faith  and  use  their  commercially  reasonable  efforts  to  resolve  such  items.  If  such
notice of objection is not so duly delivered, or if Purchaser and Seller are able to agree on a resolution on all disputed items in the
Draft Allocation Schedule, then the Draft Allocation Schedule, as initially prepared by Purchaser pursuant to this Section 7.6  or
as  modified  in  accordance  with  such  resolution,  shall  be  the  final  determination  of  the  Allocation  (the  “Final  Allocation
Schedule”). If Purchaser and Seller are unable to agree on a resolution to any disputed items within ten (10) Business Days after
the expiration of the foregoing thirty (30) day period, such unresolved disputed items shall be submitted to the Accountant for
resolution in accordance with the dispute resolution procedures set forth in Section 2.4, mutatis mutandis (provided that, any fees
and expenses of the Accountant incurred in connection with the determination of the Final Allocation Schedule pursuant to this
Section 7.6  shall  be  borne  50%  by  Purchaser  and  50%  by  the  Seller),  which  resolution  shall  be  made  in  accordance  with  the
provisions  of  the  first  sentence  of  this  Section  7.6,  shall  be  limited  to  the  remaining  unresolved  disputed  items  and  shall  be
conclusive  and  binding  upon  the  Parties.  In  such  case,  the  Draft  Allocation  Schedule,  as  modified  by  the  Accountant  in
accordance with the immediately preceding sentence, shall be the Final Allocation Schedule.

Section 7.7

Cooperation and Exchange of Information. Seller and Purchaser shall provide each other with such
cooperation and information as either of them reasonably may request of the other in filing any Tax Return of the Companies or
in connection with any audit or other proceeding in respect of Taxes of the Companies.  Such cooperation and information shall
include providing copies of relevant Tax Returns or portions thereof, together with accompanying schedules, related work papers
and documents relating to rulings or other determinations by tax

60

 
authorities.  Each of Seller and Purchaser shall retain all Tax Returns, schedules and work papers, records and other documents in
its  possession  relating  to  Tax  matters  of  the  Companies  for  any  taxable  period  beginning  before  the  Closing  Date  until  the
expiration  of  the  statute  of  limitations  of  the  taxable  periods  to  which  such  Tax  Returns  and  other  documents  relate,  without
regard to extensions except to the extent notified by the other Party in writing of such extensions for the respective Tax periods.

ARTICLE VIII 
CONDITIONS

Section 8.1

Conditions to Obligations of Each Party. The respective obligations of each party to this Agreement
to  effect the transactions  contemplated  hereby  will  be  subject  to  the  satisfaction (or waiver by the party entitled to the benefit
thereof to the extent permitted by Law) at or prior to the Closing of the following conditions:

(a)

Prohibition;  Illegality.  No  federal,  state,  local,  or  foreign  Law  or  Order  (that  is  final  and  non-
appealable and that has not been vacated, withdrawn, or overturned) will be in effect that prohibits the consummation
of the transactions contemplated hereby.

(b)
terminated.

Antitrust  Laws.  The  applicable  waiting  period  under  the  HSR  Act  will  have  expired  or  been

Section  8.2

Conditions  to  Obligations  of  Purchaser.  The  obligations  of  Purchaser  to  effect  the  transactions
contemplated  hereby  will  be  subject  to  the  satisfaction  or  waiver  by  Purchaser  at  or  prior  to  the  Closing  of  the  following
conditions:

(a)

Representations  and  Warranties  Relating  to  the  Companies  and  Seller.  The  representations  and
warranties set forth in Section 3.1 (except for the second to last sentence) (“Organization and Qualification”), Section
3.2  (“Authority”),  Section  3.3(a)(i)  and  (ii)  (“No  Conflict;  Required  Filings  and  Consents”),  Section  3.4
(“Capitalization”), Section 3.5 (“Subsidiaries”), Section 3.22 (“Brokers”), Section 4.1 (“Organization and Existence”),
Section 4.2 (“Seller’s Capacity and Authority”), Section 4.4 (“Units”) and Section 4.5 (“Brokers”) of this Agreement
will be true and correct in all respects (other than de minimis exceptions) at and as of the Closing as if made at and as of
such time (other than any representation or warranty that expressly relates to a specific date, which representation and
warranty  will  be  true  and  correct  in  all  respects  (other  than  de minimis  exceptions)  as  of  the  date  so  specified).  The
other  representations  and  warranties  set  forth  in  ARTICLE  III  and  ARTICLE  IV  will  be  true  and  correct  (without
giving effect to any limitation as to “materiality” or “Material Adverse Effect”) at and as of the Closing as if made at
and  as  of  such  time  (other  than  any  representation  or  warranty  that  expressly  relates  to  a  specific  date,  which
representation  and  warranty  will  be  true  and  correct  on  the  date  so  specified),  except  where  the  failure  of  such
representations and warranties to be so true and correct has not had a Material Adverse Effect.

(b)

Performance of Covenants. Seller and the Companies will have performed and complied with, in all

material respects, all obligations, agreements, and covenants

61

 
required to be performed by, or complied with by, them under this Agreement at or prior to the Closing.

(c)

Certificate. Purchaser will have received a certificate dated the Closing Date and executed by a duly
authorized  officer  of  each  Company  and  Seller  certifying  that  the  conditions  set  forth  in  Section  8.2(a)  and  Section
8.2(b) have been satisfied.

(d)

Escrow  Agreement.  Each  of  Seller  and  the  Escrow  Agent  will  have  executed  and  delivered  to

Purchaser the Escrow Agreement.

(e)

Payoff Letters. Seller will have delivered payoff letters (or evidence of termination, as applicable)

with respect to the Estimated Indebtedness set forth on Schedule 2.3(c)(i).

(f)

FIRPTA  Affidavit.  Seller  will  deliver  a  certificate  dated  as  of  the  Closing  Date  and  in  the  form

attached hereto as Exhibit B stating that Seller is not a foreign Person.

(g)

Termination  of  Management  Agreement.  Purchaser  will  have  received  evidence  that  the
Management  Agreement,  dated  as  of  January  31,  2018,  by  and  between  Queen  City  Hospice,  LLC  and  Stonehenge
Opportunity Fund IV, LP has been terminated effective as of the Closing Date.

(h)

Assignment of Units. Purchaser will have received assignments executed by Seller with respect to

all of the Units.

Officer Resignations.  Purchaser will have received written resignations from, or other evidence of
removal of, (A) any officers of the Companies that are employees of Stonehenge Partners, Inc. and (B) James Vannelle.

(i)

(j)

Termination of Company 401(k) Plan.  Seller shall have delivered, in form and substance reasonably
satisfactory to Purchaser, executed Company resolutions terminating the Queen City Hospice, LLC 401(k) Plan, such
termination  effective  the  day  immediately  prior  to  and  contingent  upon  the  Closing,  and  shall  have  delivered  any
necessary amendment to effectuate the termination thereof.

Section 8.3

Conditions to Obligations of Seller and the Companies. The obligations of Seller and the Companies
to effect the transactions contemplated hereby will be subject to the satisfaction or waiver by Seller at or prior to the Closing of
the following conditions:

(a)

Representations  and  Warranties  of  Purchaser.  Each  of  the  representations  and  warranties  of
Purchaser set forth in ARTICLE IV of this Agreement will be true and correct in all respects at and as of the Closing as
if made at and as of such time (other than any representation or warranty that expressly relates to a specific date, which
representation  and  warranty  will  be  true  and  correct  as  of  the  date  so  specified),  except  where  the  failure  of  such
representations  and  warranties  to  be  so  true  and  correct  has  not  had  an  adverse  effect  that  (i)  could  impair  or  delay
Purchaser’s  ability  to  consummate  the  transactions  contemplated  hereby  or  (ii)  could  adversely  affect  Purchaser’s
performance under this Agreement or the consummation of the transactions contemplated hereby.

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(b)

Performance  of  Covenants.  Purchaser  will  have  performed  and  complied  with,  in  all  material
respects,  all  obligations,  agreements,  and  covenants  required  to  be  performed  by,  or  complied  with  by,  it  under  this
Agreement at or prior to the Closing.

(c)

Certificate.  Seller  will  have  received  a  certificate  dated  the  Closing  Date  and  executed  by  a  duly
authorized officer of Purchaser certifying that the conditions set forth in Section 8.3(a) and Section 8.3(b)  have  been
satisfied.

(d)

Escrow Agreement. Each of Purchaser and the Escrow Agent will have executed and delivered to

Seller the Escrow Agreement.

Section  8.4

Frustration  of  Closing  Conditions.  No  Party  may  rely  on  the  failure  of  any  condition  set  forth  in
Section  8.1,  Section  8.2,  or  Section  8.3,  as  the  case  may  be,  to  refuse  to  consummate  the  transactions  contemplated  by  this
Agreement if such failure was caused by such Party’s failure to comply with any provision of this Agreement.

Section 8.5

Waiver of Conditions. All conditions to the Closing will be deemed to have been satisfied or waived

from and after the Closing.

ARTICLE IX 
LIMITATION OF LIABILITY; WAIVERS

Section 9.1

Survival; Waivers of Representations and Warranties and Covenants; Limitation of Liability.

(a)

The representations, warranties, covenants, and agreements of the Companies, Seller, and each of
their Affiliates contained in this Agreement or in any certificate delivered pursuant to this Agreement will not survive
beyond  the  Closing,  such  that  no  claim  for  breach  of  any  such  representation,  warranty,  covenant,  or  agreement,
detrimental reliance, or other right or remedy (whether in contract, in tort, or at law or in equity) may be brought after
the Closing with respect thereto against any such Person, and there will be no liability in respect thereof, whether such
liability has accrued prior to or after the Closing, on the part of the Companies, Seller, or any of their Affiliates, except
for  those  covenants  and  agreements  contained  in  ARTICLE VI,  ARTICLE  VII,  or  ARTICLE  XI  that  by  their  terms
apply or are to be performed in whole or in part after the Closing.

(b)

Purchaser,  for  itself  and  on  behalf  of  its  Affiliates  (including,  after  the  Closing,  the  Companies),
acknowledges and agrees that, from and after the Closing, to the fullest extent permitted under applicable Law, any and
all rights, claims, and causes of action it may have against Seller, and any of its Affiliates relating to the operation of
the Companies or its businesses or relating to the subject matter of this Agreement or any Schedule or Exhibit hereto or
the Disclosure Schedule, or any agreement, certificate, or other document or instrument entered into, made, delivered,
or  made  available  in  connection  herewith,  or  as  a  result  of  any  of  the  transactions  contemplated  hereby  or  thereby,
whether  arising  under,  or  based  upon,  any  federal,  state,  local,  or  foreign  Law  or  otherwise  (including  any  right,
whether arising at law or in equity, to seek indemnification, contribution, cost recovery, damages, or any other recourse
or remedy, including as may arise under common law) are hereby irrevocably waived. Furthermore, without limiting
the

63

 
generality of this Section 9.1(b), no claim will be brought or maintained by, or on behalf of, Purchaser or its Affiliates
(including, after the Closing, the Companies) against Seller, or any of its Affiliates, and no recourse will be sought or
granted against any of them, by virtue of, or based upon, any alleged misrepresentation or inaccuracy in, or breach of,
any of the representations, warranties, covenants, or agreements of the Companies, Seller, or any of their Affiliates set
forth  or  contained  in  this  Agreement  or  any  Schedule  or  Exhibit  hereto  or  the  Disclosure  Schedule,  or  any  ancillary
agreement, certificate, or other document or instrument entered into, made, delivered, or made available in connection
herewith, or as a result of any of the transactions contemplated hereby or thereby.

(c)

Purchaser acknowledges and agrees that it may not avoid the limitation of liability set forth in this
Section 9.1 by (i) seeking damages for breach of contract or tort or pursuant to any other theory of liability, all of which
are hereby waived or (ii) asserting or threatening any claim against any Person that is not a party hereto (or a successor
to a party hereto) for breaches of the representations, warranties, covenants, or agreements contained in this Agreement.

(d)

The Parties agree that the limits imposed on Purchaser’s remedies with respect to this Agreement
and  the  transactions  contemplated  hereby  were  specifically  bargained  for  between  sophisticated  parties  and  were
specifically taken into account in the determination of the amounts to be paid hereunder.

(e)

Notwithstanding anything to the contrary contained in this Agreement, nothing in this Section  9.1
shall limit or restrict Purchaser’s rights, remedies recourse or ability to bring any action or claim based upon Fraud, any
agreement entered into in connection with this Agreement or those covenants and agreements contained in ARTICLE
VI,  ARTICLE  VII,  or  ARTICLE  XI  that  by  their  terms  apply  or  are  to  be  performed  in  whole  or  in  part  after  the
Closing.

Section  9.2

Disclaimers.  Purchaser  will  have  no  claim  against  anyone  with  respect  to  any  Forward  Looking
Statements.  Purchaser  acknowledges  that  none  of  Seller,  the  Companies  or  any  of  their  Affiliates  make  any  representation,
warranty, or other statement with respect to, and Purchaser is not relying on, any Forward Looking Statements.

Section 9.3

Non-Recourse; Release. All claims, obligations, liabilities, or causes of action (whether in contract
or in tort, in law or in equity, or granted by statute) that may be based upon, arise under or in connection with, or relate to this
Agreement, or the negotiation, execution, or performance of this Agreement (including any representation or warranty made in,
in connection with, or as an inducement to this Agreement), may be made only against (and such representations and warranties
are  those  solely  of)  the  Persons  that  are  expressly  identified  as  parties  in  the  preamble  to  this  Agreement  (the  “Contracting
Parties”).  Except  as  set  forth  in  any  Contract  between  a  Contracting  Party  and  a  Nonparty  Affiliate,  no  Person  who  is  not  a
Contracting Party, including any past, present, or future director, manager, officer, employee, incorporator, stockholder, member,
partner,  equityholder,  Affiliate,  agent,  attorney,  representative,  or  assignee  of,  and  any  financial  advisor  or  lender  to,  any
Contracting Party, or any past, present, or future director, manager, officer, employee, incorporator, stockholder, member, partner,
equityholder, Affiliate, agent, attorney, representative, or assignee of, and any financial advisor or lender to, any

64

 
of the foregoing (collectively, the “Nonparty Affiliates”), will have any liability (whether in contract or in tort, in law or in equity,
or granted by statute) for any claims, obligations, liabilities, or causes of action based upon, arising under or in connection with,
or  relating  to  this  Agreement  or  the  negotiation,  execution,  or  performance  of  this  Agreement,  and,  to  the  maximum  extent
permitted by Law, each Contracting Party hereby waives and releases all such claims, obligations, liabilities, or causes of action
against any such Nonparty Affiliates. Without limiting the foregoing, to the maximum extent permitted by Law, each Contracting
Party  disclaims  any  reliance  upon  any  Nonparty  Affiliates  with  respect  to  the  performance  of  this  Agreement  or  any
representation or warranty made in, in connection with, or as an inducement to this Agreement. Notwithstanding anything to the
contrary contained in this Agreement, nothing in this Section 9.3 shall limit or restrict Purchaser’s rights, remedies recourse or
ability to bring any action or claim based upon Fraud, any agreement entered into in connection with this Agreement or those
covenants  and  agreements  contained  in  ARTICLE  VI,  ARTICLE  VII,  or  ARTICLE  XI  that  by  their  terms  apply  or  are  to  be
performed in whole or in part after the Closing.

Section 10.1

Termination. This Agreement may be terminated, and the transactions contemplated hereby may be

abandoned, at any time prior to the Closing:

ARTICLE X 
TERMINATION

(a)

by mutual written consent of Purchaser and Seller;

(b)

by Purchaser or Seller if (i) any court of competent jurisdiction or other Governmental Entity issues
a  final  Order  or  takes  any  other  final  action  restraining,  enjoining,  or  otherwise  prohibiting  the  transactions
contemplated  by  this  Agreement  and  such  Order  or  other  action  becomes  final  and  nonappealable  or  (ii)  any
Governmental  Entity  enacts  a  Law  that  prohibits,  restrains,  or  makes  illegal  the  transactions  contemplated  by  this
Agreement; provided, that the party seeking to terminate pursuant to this Section 10.1(b) will have complied with its
obligations, if any, under Section 6.4 in connection with such Law or Order;

(c)

by either Purchaser or Seller, each in its sole discretion, if the Closing has not occurred on or before
January 31, 2021 (the “Outside Date”), unless the Outside Date is extended by the mutual written consent of Purchaser
and Seller; provided that the right to terminate this Agreement pursuant to this Section 10.1(c) will not be available to
the  Party  seeking  to  terminate  if  the  failure  of  such  Party  to  perform  any  of  its  obligations  under  this  Agreement
required to be performed at or prior to the Closing has been the primary cause of the failure of the Closing to occur on
or before the Outside Date and such failure to perform constitutes a material breach of this Agreement;

(d)

by Seller if there has been a breach of or inaccuracy in (as applicable) any representation, warranty,
covenant,  or  agreement  on  the  part  of  Purchaser  contained  in  this  Agreement  such  that  the  conditions  set  forth  in
Section 8.3(a)  and  Section  8.3(b)  are  incapable  of  being  satisfied  by  the  Outside  Date  as  a  result  of  such  breach  or
inaccuracy; provided that Seller will not have the right to terminate this Agreement pursuant to this Section 10.1(d) if
(i) Seller or the Companies are then in material breach of any of its

65

 
covenants or agreements contained in this Agreement or (ii) such breach, if curable, is cured no later than the earlier of
(x) the thirtieth (30th) day after written notice thereof is given by Seller to Purchaser and (y) the day that is five (5)
Business Days prior to the Outside Date;

(e)

by  Purchaser  if  there  has  been  a  breach  of  or  inaccuracy  in  (as  applicable)  any  representation,
warranty,  covenant,  or  agreement  on  the  part  of  Seller  or  the  Companies  contained  in  this  Agreement  such  that  the
conditions set forth in Section 8.2(a) and Section 8.2(b) are incapable of being satisfied by the Outside Date as a result
of such breach or inaccuracy; provided that Purchaser will not have the right to terminate this Agreement pursuant to
this Section 10.1(e) if (i) Purchaser is then in material breach of any of its covenants or agreements contained in this
Agreement or (ii) such breach, if curable, is cured no later than the earlier of (x) the thirtieth (30th) day after written
notice thereof is given by Purchaser to Seller and (y) the day that is five (5) Business Days prior to the Outside Date; or

(f)

by Seller, upon written notice to Purchaser, if (i) all conditions set forth in Section 8.1 and Section
8.2 have been satisfied (or are capable of being satisfied and would be satisfied at the Closing were the Closing to occur
on the date of such termination) and (ii) Purchaser has failed to complete the Closing within two (2) Business Days
after the date on which the Closing should have occurred pursuant and subject to the provisions of Section 2.2.

Section 10.2

Effect of Termination. In the event of the termination of this Agreement in accordance with Section
10.1, this Agreement will forthwith become void, and there will be no liability or obligation on the part of any Party, except with
respect to Section 6.2(b), Section 6.4(e), Section 6.7, this Section 10.2, and ARTICLE XI, and any corresponding definitions set
forth in this Agreement, each of which will survive such termination; provided that the Confidentiality Agreement will survive
the termination of this  Agreement; provided, further,  that  nothing  in  this  Agreement  will  relieve  a  Party  from  liability  for  any
breach of this Agreement prior to such termination. Nothing in this ARTICLE X will be deemed to impair the right of any Party
to compel specific performance by another Party of its obligations under this Agreement.

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ARTICLE XI 
GENERAL PROVISIONS

Section  11.1

Notices.  All  notices,  requests,  consents,  and  other  communications  required  or  permitted  to  be
given  hereunder  will  be  in  writing  and  may  be  delivered  by  hand,  by  facsimile,  by  electronic  transmission  in  .PDF  format  or
similar format, by nationally recognized private courier, or by United States mail. Notices delivered by mail will be deemed given
three  (3)  Business  Days  after  being  deposited  in  the  United  States  mail,  postage  prepaid,  registered  or  certified  mail,  return
receipt  requested.  Notices  delivered  by  hand  will  be  deemed  delivered  when  actually  delivered.  Notices  given  by  nationally
recognized private courier will be deemed delivered on the date delivery is promised by the courier. Notices given by electronic
transmission will be deemed given on the date transmitted (unless such Person transmitting by e-mail receives a delivery failure
notice, in which case notice will not be deemed effective). All notices will be addressed as follows:

(a)

if to Purchaser, or, following the Closing, the Companies, to:

c/o Addus HomeCare Corporation

6303 Cowboys Way, Suite 600

Frisco, Texas 75034

Attn: Brian Poff, Chief Financial Officer

Email: bpoff@addus.com

with a copy (which will not constitute notice) to:

Bass, Berry & Sims PLC

150 Third Avenue South, Suite 2800

Nashville, Tennessee 37201

Attn: David Cox

Email: dcox@bassberry.com

(b)

if to Seller, or, prior to the Closing, a Company, to:

c/o Stonehenge Partners, Inc.

191 W. Nationwide Blvd., Suite 600

Columbus, Ohio 43215

Attention:  Andrew F. Bohutinsky

Email: afbohutinsky@stonehengepartners.com

with an additional copy (which will not constitute notice) to:

Benesch, Friedlander, Coplan & Aronoff LLP
200 Public Square, Suite 2300
Cleveland, Ohio 44114
Attention: Gregg Eisenberg, Michael Mozes, and Christopher Hopkins
Email: 

geisenberg@beneschlaw.com

mmozes@beneschlaw.com
chopkins@beneschlaw.com

67

 
 
 
 
 
 
Any Party from time to time may change its address, facsimile number, email address, or other information for the purpose of
notices to that party by giving notice specifying such change to the other parties hereto in accordance with this Section 11.1.

Section 11.2

Severability. Whenever possible, each term and provision of this Agreement will be interpreted in
such manner as to be effective and valid under applicable Law. If any term or provision of this Agreement is held to be invalid,
illegal,  or  incapable  of  being  enforced  by  any  rule  of  Law  or  public  policy  in  any  jurisdiction,  such  invalidity,  illegality,  or
unenforceability  will  not  affect  any  other  provision  or  any  other  jurisdiction,  and,  for  purposes  of  such  jurisdiction,  such
provision or portion thereof will be struck from this Agreement, and the remainder of this Agreement will remain in full force
and effect so long as the legal substance of the transactions contemplated hereby is not affected in any manner materially adverse
to any Party. Upon determination that any term or other provision is invalid, illegal, or incapable of being enforced, the parties
hereto will negotiate in good faith to modify this Agreement so as to effect the original intent of the Parties as closely as possible
in an acceptable manner to the end that the transactions contemplated hereby are fulfilled to the fullest extent possible.

Section 11.3

Entire Agreement. This Agreement, including all schedules and exhibits hereto, together with the
other  documents  and  instruments  to  be  delivered  pursuant  to  or  in  connection  with  this  Agreement  (when  executed  and
delivered),  and  the  Confidentiality  Agreement,  contains  and  is  intended  as  a  complete  statement  of  all  of  the  terms  and  the
arrangements  between  the  Parties  with  respect  to  the  matters  provided  for  and  supersedes  any  previous  agreements  and
understandings  between  the  Parties  with  respect  to  those  matters  (including  all  term  sheets,  letters  of  intent,  or  other
understandings  between  Seller,  the  Companies  and  Purchaser).  The  Parties  have  voluntarily  agreed  to  define  their  rights,
liabilities,  and  obligations  respecting  the  transactions  contemplated  by  this  Agreement  exclusively  in  contract  pursuant  to  the
express terms and provisions of this Agreement. The Parties expressly disclaim that they are owed any duties or are entitled to
any remedies not expressly set forth in this Agreement. Furthermore, the Parties each hereby acknowledge that this Agreement
embodies  the  justifiable  expectations  of  sophisticated  parties  derived  from  arm’s-length  negotiations.  All  Parties  to  this
Agreement  specifically  acknowledge  that  no  Party  has  any  special  relationship  with  another  Party  that  would  justify  any
expectation beyond that of an ordinary buyer and an ordinary seller in an arm’s-length transaction.

Section 11.4

Assignment. This Agreement will be binding upon and inure to the benefit of and be enforceable by
the Parties and their respective successors and permitted assigns. This Agreement and any rights and obligations hereunder may
not be assigned, delegated, hypothecated, or otherwise transferred by any Party (by operation of Law or otherwise) without the
prior written consent of the other Parties, and any attempted assignment without the required consents will be void. Purchaser and
its Affiliates retain all risks and obligations if they enter into any agreement with any Person that is broader than or inconsistent
or  conflicts  with  their  rights,  interests,  or  obligations  hereunder,  and  any  such  broader,  inconsistent,  or  conflicting  right,
obligation, covenant, or agreement will not be effective or binding against Seller, the Companies, or their respective Affiliates.
Upon any permitted assignment by Purchaser, the references in this Agreement to Purchaser will also apply to any such assignee
unless the context otherwise requires.

68

 
 
Section 11.5

Amendment. Any provision of this Agreement may be amended by the Parties at any time prior to
the  Closing.  This  Agreement  may  not  be  amended  except  by  an  instrument  in  writing  making  specific  reference  to  this
Agreement signed by each of the Parties; provided, that (a) any amendment to this Agreement after the Closing will only require
the written consent of Purchaser and Seller, (b) Section 6.5 may not be amended or waived without the prior written consent of a
majority of the Indemnitees, and (c) Section 6.7 may not be amended or waived without the prior written consent of Stonehenge
Partners, Inc.

Section 11.6

Waiver. At any time prior to the Closing, any Party may (a) extend the time for the performance of
any  of  the  obligations  or  other  acts  of  the  other  Parties,  (b)  waive  any  breaches  of  or  inaccuracies  in  the  representations  and
warranties of the other parties contained in this Agreement or in any document delivered pursuant hereto, and (c) subject to the
requirements of applicable Law, waive compliance with any of the agreements or conditions contained in this Agreement. Except
as  provided  by  applicable  Law,  no  waiver  of  this  Agreement  will  require  the  approval  of  the  stockholders  or  members  (as
applicable) of Purchaser or Seller. Any such extension or waiver will be valid if set forth in an instrument in writing signed by the
Party or Parties making such waiver. The failure or delay of any Party to this Agreement to assert any of its rights or remedies
under this Agreement or otherwise will not constitute a waiver of such rights or remedies nor will any single or partial exercise
by any Party to this Agreement of any of its rights or remedies under this Agreement preclude any other or further exercise of
such rights or remedies or any other rights or remedies under this Agreement. Except as expressly provided therein, no waiver
will  be  deemed  to  extend  to  any  prior  or  subsequent  default,  misrepresentation,  or  breach  hereunder  or  affect  in  any  way  any
rights arising by virtue of any prior or subsequent such occurrence. No omission or course of dealing on the part of any of the
Parties in exercising any right, power, or remedy will operate as a waiver thereof.

Section 11.7

Parties in Interest. Except as expressly provided by this Agreement, this Agreement will be binding
upon and inure solely to the benefit of each Party, and nothing in this Agreement, express or implied, is intended to or will be
construed to or will confer upon any other Person any right, claim, cause of action, benefit, or remedy of any nature whatsoever
under or by reason of this Agreement, including by way of subrogation. Except as expressly provided by this Agreement, this
Agreement will not provide third parties with any remedy, claim, liability, reimbursement, cause of action, or other right in excess
of those existing without reference to the terms of this Agreement.  

Section 11.8

Governing Law. This Agreement, any controversy related to or arising, directly or indirectly, out of,
caused by, or resulting from this Agreement, and all claims or causes of action (whether in contract, tort, or otherwise) that may
be  based  upon,  arise  out  of,  or  relate  to  this  Agreement  or  the  negotiation,  execution,  performance,  non-performance,
interpretation, termination, or construction of this Agreement (including any claim or cause of action based upon, arising out of,
or related to any representation or warranty made in or in connection with this Agreement) or the legal relationship among the
parties  hereto  will  be  governed  by  and  construed  in  accordance  with  the  internal  Laws  of  the  State  of  Delaware  applicable  to
agreements executed and performed entirely within such State, without giving effect to any choice or conflict of Law provision or
rule (whether of the State of Delaware or any other jurisdiction) that would cause the application of the Laws of any jurisdiction
other than the State of Delaware.

69

 
Section 11.9

Jurisdiction. SUBJECT TO SECTION 2.4 (WHICH WILL GOVERN ANY DISPUTE ARISING
THEREUNDER), EACH OF THE PARTIES TO THIS AGREEMENT IRREVOCABLY SUBMITS AND CONSENTS TO THE
EXCLUSIVE JURISDICTION OF THE DELAWARE COURT OF CHANCERY LOCATED IN WILMINGTON, DELAWARE
OR  (BUT  ONLY  TO  THE  EXTENT  THE  CHANCERY  COURT  DECLINES  JURISDICTION)  THE  DELAWARE  STATE
COURTS  OR  THE  UNITED  STATES  DISTRICT  COURT  LOCATED  IN  WILMINGTON,  DELAWARE  AND  ANY
APPELLATE  COURT  THEREFROM  (THE  “CHOSEN  COURTS”)  IN  RESPECT  OF  THE  INTERPRETATION  AND
ENFORCEMENT OF THE PROVISIONS OF THIS AGREEMENT, THE LEGAL RELATIONSHIP OF THE PARTIES, AND
THE  TRANSACTIONS  CONTEMPLATED  HEREBY.  SUBJECT  TO  SECTION  2.4  (WHICH  WILL  GOVERN  ANY
DISPUTE  ARISING  THEREUNDER),  EACH  PARTY  ALSO  WAIVES  AND  AGREES  NOT  TO  ASSERT:    (A)  ANY
DEFENSE  TO  JURISDICTION  OR  VENUE  IN  THE  CHOSEN  COURTS  FOR  ANY  ACTION  RELATING  TO  THE
INTERPRETATION  OR  ENFORCEMENT  OF  THIS  AGREEMENT  AND  ANY  DOCUMENT  DELIVERED  IN
CONNECTION  HEREWITH,  THE  LEGAL  RELATIONSHIP  OF  THE  PARTIES,  AND  THE  TRANSACTIONS
CONTEMPLATED HEREBY AND THEREBY, (B) THAT THIS AGREEMENT MAY NOT BE ENFORCED IN OR BY THE
CHOSEN COURTS, (C) THAT THEIR PROPERTY IS EXEMPT OR IMMUNE FROM EXECUTION, AND (D) THAT THE
ACTION  IS  BROUGHT  IN  AN  INCONVENIENT  FORUM.  EACH  PARTY  TO  THIS  AGREEMENT  FURTHER  AGREES
THAT SERVICE OF PROCESS WITH RESPECT TO ANY ACTION GOVERNED BY THIS SECTION 11.9 MAY BE MADE
UPON A PARTY BY MAILING A COPY THEREOF BY REGISTERED OR CERTIFIED MAIL, POSTAGE PREPAID, TO
SUCH  PARTY  AT  ITS  ADDRESS  AS  PROVIDED  IN  SECTION  11.1.    THE  PROVISIONS  OF  SECTION  11.10  BELOW
RELATING TO THE  WAIVER  OF  JURY  TRIAL  WILL  APPLY  TO  ANY  SUCH PROCEEDING. EACH PARTY AGREES
THAT ANY FINAL AND NON-APPEALABLE JUDGMENT AGAINST IT IN ANY PROCEEDING DESCRIBED IN THIS
SECTION  11.9  WILL  BE  CONCLUSIVE  AND  MAY  BE  ENFORCED  IN  ANY  OTHER  JURISDICTION  WITHIN  OR
OUTSIDE  OF  THE  UNITED  STATES  BY  SUIT  ON  SUCH  JUDGMENT,  A  CERTIFIED  COPY  OF  WHICH  WILL  BE
CONCLUSIVE  EVIDENCE  OF  THE  FACT  AND  AMOUNT  OF  SUCH  JUDGMENT.  THE  PARTIES  AGREE  THAT  ANY
OF  THEM  MAY  FILE  A  COPY  OF  THIS  PARAGRAPH  WITH  ANY  COURT  AS  WRITTEN  EVIDENCE  OF  THE
KNOWING AND VOLUNTARY AND BARGAINED AGREEMENT BETWEEN THE PARTIES.

Section 11.10

Waiver  of  Jury  Trial.  EACH  PARTY  HERETO  HEREBY  ACKNOWLEDGES  AND  AGREES
THAT ANY CONTROVERSY THAT MAY ARISE UNDER THIS AGREEMENT IS LIKELY TO INVOLVE COMPLICATED
AND  DIFFICULT  ISSUES.  ACCORDINGLY  AND  TO  THE  EXTENT  PERMITTED  BY  LAW,  EACH  PARTY
IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY RIGHT SUCH PARTY MAY HAVE TO A TRIAL BY JURY
IN RESPECT OF ANY ACTION DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THIS AGREEMENT
OR THE TRANSACTIONS CONTEMPLATED HEREBY OR THE RELATIONSHIP BETWEEN THE PARTIES, IN EACH
CASE WHETHER NOW EXISTING OR HEREAFTER ARISING, AND WHETHER IN CONTRACT, TORT, EQUITY, OR
OTHERWISE AND REGARDLESS OF WHICH PARTY INITIATES SUCH ACTION. SUBJECT TO SECTION 2.4 (WHICH
WILL GOVERN ANY DISPUTE ARISING THEREUNDER), THE PARTIES TO THIS AGREEMENT EACH AGREE AND
CONSENT THAT ANY SUCH ACTION WILL BE DECIDED BY COURT TRIAL IN

70

 
THE CHOSEN COURTS WITHOUT A JURY AND THAT THE PARTIES TO THIS AGREEMENT MAY FILE A COPY OF
THIS AGREEMENT WITH ANY COURT AS WRITTEN EVIDENCE OF THE CONSENT OF THE PARTIES HERETO TO
THE  IRREVOCABLE  WAIVER  OF  THEIR  RIGHT  TO  A  TRIAL  BY  JURY.  EACH  PARTY  CERTIFIES  AND
ACKNOWLEDGES  THAT:  (A)  NO  REPRESENTATIVE,  AGENT,  OR  ATTORNEY  OF  ANY  OTHER  PARTY  HAS
REPRESENTED,  EXPRESSLY  OR  OTHERWISE,  THAT  SUCH  OTHER  PARTY  WOULD  NOT,  IN  THE  EVENT  OF
LITIGATION,  SEEK  TO  ENFORCE  THE  FOREGOING  WAIVER,  (B)  EACH  SUCH  PARTY  UNDERSTANDS  AND  HAS
CONSIDERED  THE  IMPLICATIONS  OF  THIS  WAIVER,  (C)  EACH  SUCH  PARTY  MAKES  THIS  WAIVER
VOLUNTARILY,  AND  (D)  EACH  SUCH  PARTY  HAS  BEEN  INDUCED  TO  ENTER  INTO  THIS  AGREEMENT  BY,
AMONG OTHER THINGS, THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION 11.10.

Section 11.11

Headings. The descriptive headings contained in this Agreement are included for convenience of

reference only and will not affect in any way the meaning or interpretation of this Agreement.

Section  11.12

Counterparts;  Electronic  Transmission.  This  Agreement  may  be  executed  in  any  number  of
counterparts,  each  of  which  when  executed  and  delivered  will  be  deemed  to  be  an  original,  and  all  such  counterparts  taken
together  will  be  deemed  to  be  but  one  and  the  same  instrument.  This  Agreement,  and  any  amendments  hereto,  to  the  extent
signed and delivered by means of a facsimile machine, email, .PDF, or other electronic transmission, will be treated in all manner
and respects as an original contract and will be considered to have the same binding legal effect as if it were the original signed
version thereof delivered in person. At the request of any Party, each other Party will re-execute original forms hereof and thereof
and deliver them to all other parties. No Party hereto or thereto will raise the use of a facsimile machine, email, .PDF, or other
electronic transmission to deliver a signature or the fact that any signature or contract was transmitted or communicated through
the use of facsimile machine, email, .PDF, or other electronic transmission as a defense to the formation of a contract, and each
such party forever waives any such defense.

Section  11.13

Specific  Performance.  Each  Party  acknowledges  and  agrees  that  the  subject  matter  of  this
Agreement is unique, that the other parties would be damaged irreparably in the event any of the provisions of this Agreement are
not performed in accordance with their specific terms or otherwise are breached, and that remedies at law would not be adequate
to compensate any Party. Accordingly, each Party agrees that Purchaser, on the one hand, and Seller, on the other hand will be
entitled  to  an  injunction  or  injunctions  to  prevent  breaches  or  threatened  breaches  of  the  provisions  of  this  Agreement  and  to
enforce specifically this Agreement and the terms and provisions of this Agreement (including to enforce the obligations of the
Parties to consummate the transactions contemplated by this Agreement) in addition to any other remedy to which they may be
entitled  (without  any  requirement  that  any  Party  provide  any  bond  or  other  security).  Each  Party  waives  any  defense  that  a
remedy at law is adequate and any requirement to post bond or provide similar security in connection with Actions instituted for
injunctive relief or specific performance of this Agreement. Each Party agrees not to raise any objections to the availability of the
equitable remedy of specific performance to prevent or restrain breaches or threatened breaches of this Agreement.  

71

 
Section 11.14

Construction; Interpretation. The Parties have participated jointly in the negotiation and drafting
of this Agreement. In the event an ambiguity or question of intent or interpretation arises, this Agreement will be construed as if
drafted jointly by the Parties, and no presumption or burden of proof will arise favoring or disfavoring any Party by virtue of the
authorship of any of the provisions of this Agreement. Prior drafts of this Agreement will not be used to interpret this Agreement.
The recitals are incorporated into this Agreement. Unless the context clearly indicates otherwise: (a) words importing the singular
will also include the plural, and vice versa, (b) each reference in this Agreement to any gender includes the masculine, feminine,
and  neuter,  where  appropriate,  (c)  the  words  “include”  and  “including”  and  variations  thereof  will  not  be  deemed  terms  of
limitation but rather will be deemed to be followed by the words “without limitation,” (d) the words “hereof,” “herein,” “hereto,”
“hereby,”  “hereunder,”  and  derivative  or  similar  words  refer  to  this  Agreement  as  an  entirety  and  not  solely  to  any  particular
provision of this Agreement, (e) each reference in this Agreement to a particular Article, Section, Exhibit, or Schedule means an
Article or Section of, or an Exhibit or Schedule to, this Agreement, unless another agreement is specified, (f) the word “or” when
used in this Agreement is disjunctive but not necessarily exclusive, (g) any accounting term not defined in this Agreement will
have the meaning ascribed to it under GAAP, and (h) all references to “$” means U.S. Dollars. Whenever this Agreement refers
to a number of days, unless specified otherwise, such number will refer to calendar days. Any document or item will be deemed
“delivered,” “provided,” or “made available” within the meaning of this Agreement if such document or item is (i) included in
the Data Room, or (ii) actually delivered or provided to Purchaser or any of Purchaser’s representatives. 

Section  11.15

Rights  Cumulative.  Except  as  otherwise  expressly  limited  by  this  Agreement,  all  rights  and
remedies  of  each  of  the  parties  will  be  cumulative,  and  the  exercise  of  one  or  more  rights  or  remedies  will  not  preclude  the
exercise of any other right or remedy available under this Agreement or applicable Law.

Section 11.16

Expenses. Except as otherwise provided in this Agreement, each Party will pay for its own legal,
accounting,  investment  banking,  and  valuation  services,  and  any  and  all  other  costs  and  expenses  incurred  with  respect  to  the
transactions  contemplated  hereby,  the  negotiation  and  execution  of  this  Agreement,  and  the  performance  of  its  obligations
hereunder.

Section 11.17

Disclosure Schedule. The Disclosure Schedule will be construed with, and as an integral part of,
this Agreement to the same extent as if it were set forth verbatim in this Agreement. The mere inclusion of information in the
Disclosure Schedule as an exception to a representation, warranty, or covenant (a) will not be deemed an admission by any Party
that such information represents a material exception or a material fact, event, or circumstance or that such information has had
or would reasonably be expected to have, individually or in the aggregate, a Material Adverse Effect and (b) will not constitute,
or be deemed to be, an admission to any third party concerning such information. The provision of monetary or other quantitative
thresholds for disclosure on the Disclosure Schedule does not and will not be deemed to create or imply a standard of materiality
hereunder.  The  Disclosure  Schedule  is  not  intended  to  constitute,  and  will  not  be  construed  as  constituting,  representations  or
warranties of Seller except to the extent expressly provided in this Agreement and will not be deemed to expand in any way the
scope  or  effect  of  any  such  representations  or  warranties.  Any  fact  or  item  that  is  disclosed  in  any  section  of  the  Disclosure
Schedule will be deemed to be disclosed in every other section of the Disclosure Schedule, notwithstanding the omission of a
reference or cross-reference thereto, if the

72

 
applicability  of  such  fact  or  item  to  such  other  section  of  the  Disclosure  Schedule  is  reasonably  apparent.  Disclosure  of  any
allegations with respect to any alleged breach, violation, or default under any contractual or other obligation, or any law, is not an
admission that such breach, violation, or default has occurred. Headings and subheadings have been inserted in the Disclosure
Schedule for convenience of reference only and will not be considered a part of or affect the construction or interpretation of the
Disclosure  Schedule.  Where  a  contract  has  been  summarized  or  described  in  the  Disclosure  Schedule,  such  summary  or
description does not purport to be a complete statement of the terms of such contract, and all such summaries and descriptions are
qualified in their entirety by reference to the contract being summarized or described. The information provided in the Disclosure
Schedule is being provided solely for the purpose of making disclosures to Purchaser under this Agreement. In disclosing this
information,  the  Companies  and  Seller  do  not  waive,  and  expressly  reserve  any  rights  under,  any  attorney-client  privilege
associated  with  such  information  or  any  protection  afforded  by  the  work-product  doctrine  with  respect  to  any  of  the  matters
disclosed or discussed therein. Capitalized terms used in the Disclosure Schedule but not otherwise defined therein will have the
respective meanings assigned to such terms in this Agreement.

Section 11.18

Consents.  Purchaser acknowledges that certain consents to the transactions contemplated by this
Agreement  may  be  required  from  parties  to  Contracts,  leases,  licenses,  or  other  agreements  to  which  a  Company  is  a  party
(including the Material Contracts) and such consents have not been and may not be obtained. Purchaser agrees and acknowledges
that neither the Companies nor Seller will have any liability whatsoever to Purchaser (and Purchaser will not be entitled to assert
any claims) arising out of or relating to the failure to obtain any consents that may have been or may be required in connection
with the transactions contemplated by this Agreement or because of the default, acceleration, or termination of any such Contract,
lease, license, or other agreement as a result thereof. Purchaser further agrees that no covenant or agreement of the Companies or
Seller  contained  in  this  Agreement  will  be  breached  or  deemed  breached  and  no  condition  precedent  to  the  obligation  of
Purchaser to consummate the transactions contemplated by this Agreement will be deemed not to be satisfied as a result of the
failure  to  obtain  any  consent  or  as  a  result  of  any  such  default,  acceleration,  or  termination  or  any  Action  commenced  or
threatened  by  or  on  behalf  of  any  Person  arising  out  of  or  relating  to  the  failure  to  obtain  any  consent  or  any  such  default,
acceleration, or termination.

73

 
Section  11.19

Legal  Representation.  Purchaser  hereby  acknowledges  that  Seller,  its  equityholders,  and  the
Companies  have  been  represented  by  Benesch,  Friedlander,  Coplan  &  Aronoff  LLP  (“Benesch”)  in  connection  with  this
Agreement and the transactions contemplated hereby and that Benesch has received confidential information pertaining to Seller
and the Companies in connection with such representation. Purchaser, on behalf of itself and its Affiliates (including, after the
Closing, the Companies), hereby (a) acknowledges and agrees that, notwithstanding Benesch’s prior representation of Seller and
the  Companies  and  Benesch’s  receipt  of  confidential  information,  Benesch  may  represent  Seller,  its  equityholders,  and  their
Affiliates after the Closing in connection with matters arising out of or related to this Agreement or the transactions contemplated
hereby, including in connection with any litigation matter arising hereunder which may or may not be adverse to the Companies
or Purchaser and (b) waives any claim it has or may have that Benesch has a conflict of interest or is otherwise prohibited from
engaging  in  such  representation.  Purchaser  further  agrees  that,  as  to  all  communications  subject  to  attorney-client  privilege
among  Benesch,  the  Companies,  Seller  and  its  equityholders  that  relate  in  any  way  to  the  transactions  contemplated  by  this
Agreement, the attorney-client privilege and the expectation of client confidence belong to Seller and may be controlled by Seller
and its equityholders and will not pass to or be claimed by Purchaser or the Companies. Notwithstanding the foregoing, in the
event that a dispute arises among Purchaser, the Companies, and a Person other than a party to this Agreement after the Closing,
the  Companies  may  assert  the  attorney-client  privilege  to  prevent  disclosure  of  confidential  communications  with  Benesch  to
such third party, and Seller may not waive any attorney-client privilege with respect to such communications without the prior
written consent of Purchaser.

[Signature page follows]

74

 
 
IN WITNESS WHEREOF, the Parties have caused this Agreement to be executed as of the date first written above.

PURCHASER:

ADDUS HEALTHCARE, INC.

By:
Name:
Title:

  /s/ R. Dirk Allison
  R. Dirk Allison
  Chief Executive Officer

[Signature Page to Unit Purchase Agreement]

 
 
 
 
 
   
 
   
 
 
 
SELLER:

QCH HOLDINGS LLC

By:
Name:
Title:

  /s/ Andrew F. Buhutinsky
  Andrew F. Buhutinsky
  President

[Signature Page to Unit Purchase Agreement]

 
 
 
 
 
   
 
   
 
 
 
COMPANIES:

QUEEN CITY HOSPICE, LLC

By:
Name:
Title:

  /s/ Andrew F. Buhutinsky
  Andrew F. Buhutinsky
  Chairman

MIRACLE CITY HOSPICE, LLC

By:
Name:
Title:

  /s/ Andrew F. Buhutinsky
  Andrew F. Buhutinsky
  Chairman

 
 
 
 
 
   
 
   
 
 
 
   
 
 
 
AMENDMENT TO UNIT PURCHASE AGREEMENT

Exhibit 10.46

THIS  AMENDMENT  TO  UNIT  PURCHASE  AGREEMENT  (this  “Amendment”),  is  made  and  entered  into  as  of
December  3,  2020,  by  and  among  Addus  HealthCare,  Inc.,  an  Illinois  corporation  (“Purchaser”),  QCH  Holdings  LLC,  a
Delaware limited liability company (“Seller”), Queen City Hospice, LLC, a Delaware limited liability company (“Queen City”),
and  Miracle  City  Hospice,  LLC,  a  Delaware  limited  liability  company  (“Miracle  City”,  and  together  with  Queen  City,  the
“Companies”, and each a “Company”). Purchaser, Seller and the Companies are each individually referred to herein as a “Party”
and, collectively as the “Parties.”

R E C I T A L S:

WHEREAS, Purchaser, Seller and the Companies have entered into that certain Unit Purchase Agreement dated as of

November 10, 2020 (the “Agreement”);

WHEREAS, the Parties now wish to amend certain terms of the Agreement as set forth below; and

WHEREAS, capitalized terms not otherwise defined in this Amendment shall have the meaning ascribed to such term

in the Agreement.

NOW, THEREFORE, in consideration of the mutual covenants and agreements hereinafter set forth and other good and
valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties hereto, intending to be legally
bound, agree as follows:

1.

Amendments to the Agreement.

their entirety as follows:

(a)

The following defined terms in Section 1.1 of the Agreement are hereby amended and restated in

“Accrued Identified Taxes” means an amount equal to (i) any unpaid Ohio commercial activity Tax and any
unpaid City of Columbus municipal income Tax of the Companies for the period beginning January 1, 2020
and  ending  on  November  30,  2020;  provided,  that  the  amount  of  such  accrued  and  unpaid  Taxes  shall  be
computed (a) in accordance with the past practices of the Companies in preparing their Tax Returns for such
Taxes, (b) without regard to deferred Tax assets and liabilities, (c) by excluding any such Taxes attributable to
transactions outside the ordinary course of business on or after the Accounting Effective Time, and (d) taking
into account all Transaction Tax Deductions deductible on a “more likely than not” basis; provided, further,
that in the case of any Straddle Period, the amount of Taxes included in Accrued Identified Taxes shall be
calculated  in  accordance  with  Section  7.2  and  (ii)  the  amount  of  any  “applicable  employment  taxes”  (as
defined in Section 2302(d)(1) of the CARES Act) that the Companies have deferred payment of pursuant to
Section 2302 of the CARES Act and not paid prior to the Accounting Effective Time.

 
 
 
 
“Closing Cash” means an amount equal to (a) Cash of the Companies as of the Accounting Effective Time,
minus (b) the aggregate amount of any payments made by the Companies between the Accounting Effective
Time and the Closing that reduce Closing Indebtedness or Closing Transaction Expenses, including but not
limited to $46,835.65, which is the amount of principal and interest paid to The Huntington National Bank,
N.A. after the Accounting Effective Time in respect of Indebtedness of the Companies owed thereto.

“Net Working Capital” means, as of the Accounting Effective Time, the consolidated net working capital of
the Companies as determined in accordance with the methodology set forth on Schedule 1 (the “Net Working
Capital Methodology”)  and  the  Agreed  Accounting  Principles  without  the  introduction  of  new  or  different
accounting methods, policies, practices, procedures, classifications, judgments, or estimation methodologies
from  the  Agreed  Accounting  Principles.  For  the  avoidance  of  doubt,  the  determination  of  Net  Working
Capital  (a)  will  take  into  account  only  those  components  (i.e.,  only  those  line  items)  and  adjustments
reflected on the Net Working Capital Methodology and (b) will not take into account any current or deferred
income Tax liabilities, any Accrued Identified Taxes or any items included in the calculation of Indebtedness
or Transaction Expenses.

“Pre-Closing Tax Period” means any Tax period that ends on or prior to the Accounting Effective Time and
the portion of any Straddle Period ending as of the Accounting Effective Time.

“Straddle Period” means any taxable period that begins before and ends after the Accounting Effective Time.

(b)

Section 2.2 of the Agreement is hereby amended and restated in its entirety as follows:

“Closing;  Effective  Time.  On  the  terms  and  subject  to  the  conditions  contained  in  this  Agreement,  the
transactions contemplated hereby will be consummated (the “Closing”) by electronic and/or overnight courier
exchange of documents on the second (2nd) Business Day after the satisfaction or waiver of each condition
precedent  set  forth  in  ARTICLE  VIII  (other  than  conditions  that  by  their  nature  are  to  be  satisfied  at  the
Closing, but subject to the satisfaction or waiver of such conditions), or such other date, time, and method
agreed by Purchaser and Seller.  The day on which the Closing actually occurs is the “Closing Date”.   All
proceedings to be taken and all documents to be executed and delivered by all parties at the Closing will be
deemed to have been taken and executed simultaneously, and no proceedings will be deemed to have been
taken nor documents executed or delivered until all have been taken, executed, and delivered.  Regardless of
the  time  at  which  the  Closing  occurs,  the  Closing  will  be  deemed  to  have  occurred  at  12:01  A.M.  Eastern
Time  on  the  Closing  Date  (the  “Effective  Time”);  provided  that  the  Closing  shall  be  effective  solely  for
certain purposes as explicitly set forth herein as of 12:01 A.M. Eastern Time on December 1, 2020 (the

2

 
 
“Accounting  Effective  Time”).    Notwithstanding  anything  to  the  contrary  in  this  Agreement,  the  Parties
acknowledge and agree that the acquisition of the Units will be treated as occurring on the Closing Date for
federal income Tax purposes.”

(c)

Section 2.3(b) of the Agreement is hereby amended and restated in its entirety as follows:

“Estimated  Closing  Statement.  No  later  than  one  (1)  Business  Day  prior  to  the  Closing  Date,  Seller  will
deliver  to  Purchaser  a  statement  (the  “Estimated  Closing  Statement”)  detailing  (i)  Seller’s  good  faith
estimates  of  (A)  Net  Working  Capital  (the  “Estimated  Net  Working  Capital”),  (B)  Closing  Cash  (the
“Estimated Cash”),  (C)  Closing  Indebtedness  (the  “Estimated Indebtedness”),  and  (D)  Closing  Transaction
Expenses (the “Estimated Transaction Expenses”), in each case, together with reasonably detailed supporting
calculations  and  documentation,  (ii)  the  PRF  Qualified  Expenditures  Amount,  as  set  forth  on  the  PRF
Qualified  Expenditures  Schedule,  (iii)  based  on  such  estimates,  Seller’s  determination  of  the  Closing
Payment, and (iv) wire transfer instructions for the payments to be made by Purchaser pursuant to Section
2.3(c)(ii)  and  (iv).  The  Estimated  Closing  Statement  will  be  prepared  in  a  manner  consistent  with  (x)  the
definitions of the terms Net Working Capital, Closing Cash, Closing Indebtedness, and Closing Transaction
Expenses, (y) the Net Working Capital Methodology, and (z) the Agreed Accounting Principles.”

(d)

The last sentence of Section 2.4(a) of the Agreement is hereby amended and restated as follows:

“The  Purchaser  Closing  Statement  will  be  based  solely  on  facts  and  circumstances  as  they  exist  as  of  the
Closing (except with respect to Closing Cash and Net Working Capital, which shall be based solely on facts
and circumstances as they exist as of the Accounting Effective Time) and will exclude the effect of any fact,
event, change, circumstance, act, development, or decision occurring after the Closing.”

(e)

Section 3.7(a) is hereby amended and restated in its entirety as follows:

“Neither  Company  has  any  liabilities,  commitments,  or  obligations,  asserted  or  unasserted,  known  or
unknown,  absolute  or  contingent,  whether  or  not  accrued,  matured  or  unmatured,  except  for  liabilities,
commitments,  or  obligations  (a)  reflected  in,  reserved  against  on,  or  otherwise  disclosed  in  the  Financial
Statements or the notes thereto, (b) set forth in Section 3.7(a) of the Disclosure Schedule, (c) discharged or
paid in full prior to the date of this Agreement or the Closing, (d) incurred pursuant to or in connection with
the  transactions  contemplated  by  this  Agreement,  (e)  under  Contracts  arising  in  the  ordinary  course  of
business, (f) actually taken into account in the final calculation of Net Working Capital pursuant to Section
2.4;  or  (g)  arising  in  the  ordinary  course  of  business  between  the  Accounting  Effective  Time  and  the
Closing.”

3

 
Closing Date” in such Sections of the Agreement with “November 30, 2020”.

(f)

Sections  7.2,  7.5,  and  7.7  of  the  Agreement  are  hereby  amended  to  replace  all  references  to  “the

(g)

The  Allocation  Methodology  set  forth  on  Schedule  7.6  attached  to  the  Agreement  is  hereby
amended  to  replace  the  reference  to  “the  Closing  Date”  with  “the  Accounting  Effective  Time”  and  to  replace  the  phrase
“immediately prior to Closing” with respect to Asset Class I in the Allocation Methodology with “as of the Accounting Effective
Time”.

2.

No  Further  Amendments.    Except  as  specifically  amended  by  this  Amendment  and  as  set  forth  in  that
certain Waiver, dated as of November 24, 2020, by and between Purchaser and Seller, the Purchase Agreement shall remain in
full  force  and  effect,  and  the  Purchase  Agreement,  as  amended  by  this  Amendment,  is  hereby  ratified  and  confirmed  in  all
respects.

3.

Governing Law.  This  Amendment  shall  be  governed  by  and  construed  in  accordance  with  the  laws  of  the

State of Delaware, without giving effect to the conflicts of laws principles thereof.

4.

Counterparts; Electronic Delivery. This Amendment may be executed in any number of counterparts, each
of which when so executed and delivered shall be deemed an original, and all such counterparts together shall constitute one and
same  instrument.  Signatures  delivered  by  facsimile  or  electronic  mail  (including  “PDF”  copies)  shall  have  the  same  effect  as
original signatures.

[Signature pages follow]

4

 
 
 
IN WITNESS WHEREOF, the undersigned Parties have caused this Amendment to be executed as of the date first

set forth above.

PURCHASER:

ADDUS HEALTHCARE, INC.

By:
Name:
Title:

/s/ Brian Poff
Brian Poff
Executive Vice President and Chief Financial Officer

 
 
 
 
 
 
 
 
 
 
IN WITNESS WHEREOF, the undersigned Parties have caused this Amendment to be executed as of the date first

set forth above.

SELLER:

QCH HOLDINGS LLC

By:
Name:
Title:

/s/ Andrew Bohutinsky
Andrew Bohutinsky
Chairman

COMPANIES:

QUEEN CITY HOSPICE, LLC

By:
Name:
Title:

/s/ Andrew Bohutinsky
Andrew Bohutinsky
Chairman

MIRACLE CITY HOSPICE, LLC

By:
Name:
Title:

/s/ Andrew Bohutinsky
Andrew Bohutinsky
Chairman

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Name of Subsidiary
A Plus Health Care, Inc.

Addus HomeCare Corporation

Addus HealthCare (Delaware), Inc.

Addus HealthCare (Idaho), Inc.

Addus HealthCare (Nevada), Inc.

Addus HealthCare (South Carolina), Inc.

Addus HealthCare, Inc.

Addus Nurse Care, Inc.

Alamo Area Home Hospice, LP

Alliance Home Health Care, LLC

Ambercare Corporation

Ambercare Home Health Care Corporation

Ambercare Hospice, Inc.

County Homemakers Incorporated

Cura Partners, LLC

House Calls of New Mexico, LLC

Hospice Partners of America Holding, LLC

Hospice Partners of America, LLC

Hospice Partners of Texas, LLC

HPA Medical Management, LLC

HPA Idaho, LLC (United Hospice)

H&PC of America, LLC

Miracle City Hospice, LLC

New Capital Partners II-HS, Inc.

Options Service, Inc.

PHC Acquisition Corporation

PRAC Holdings, Inc.

Priority Home Health Care, Inc.

Professional Reliable Nursing Services, Inc.

Queen City Hospice, LLC

Serenity Palliative Care and Hospice, LLC

SLHC, Inc.

South Shore Home Health Service, Inc.

TR&B, LLC

SUBSIDIARIES OF THE REGISTRANT

Exhibit 21.1

State of
Incorporation
Montana

Delaware

Delaware

Delaware

Delaware

Delaware

Illinois

Delaware

Texas

New Mexico

New Mexico

New Mexico

New Mexico

Pennsylvania

Tennessee

New Mexico

Delaware

Delaware

Delaware

Delaware

Idaho

Delaware

Delaware

Delaware

Colorado

California

Delaware

Ohio

California

Delaware

Delaware

Arizona

New York

Delaware

Doing Business As Name
A-Plus HealthCare

Addus Homecare Corporation

Addus HomeCare Delaware

Addus HomeCare

Desert PCA, Addus HomeCare

Addus HomeCare; Arcadia Home Care & Staffing

Addus HomeCare; Arcadia Home Care & Staffing

Sun City Caregivers; Lifestyle Options

Alamo Hospice

Ambercare Home Health; Ambercare Hospice

N/A

Ambercare Home Health Care Corporation; Ambercare Personal Care
Services

Ambercare

Arcadia Home Care & Staffing

Addus HomeCare; Arcadia Home Care & Staffing

House Calls of New Mexico

Alamo Hospice of Conroe; Alamo Hospice of Waco; Hospice of
Virginia

Hospice Partners of America

Hospice Partners of Texas

Alamo Supportive Care; Serenity Supportive Care

Harrison’s Hope; Harrison’s Hope Twin Falls

H&PC of America

Miracle City Hospice, LLC

New Capital Partners II-HS

Options Service, Inc.; Ambercare Personal Care Services

Addus HomeCare

Arcadia Home Care & Staffing

Addus HomeCare; Arcadia Home Care & Staffing;

Arcadia Home Care & Staffing

Queen City Hospice and Palliative Care; Day City Hospice; Capital
City Hospice

Serenity Hospice

SunLife Home Care

Addus HomeCare

TR&B

Pursuant to Item 601(b)(21)(ii) of Regulation S-K, certain subsidiaries have been omitted because, when considered in the aggregate, they do not constitute a significant
subsidiary.

 
 
  
  
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We hereby consent to the incorporation by reference in the Registration Statements on Form S-3 (Nos. 333-233600, 333-214988) and on Form S-8 (Nos.
333-219946, 333-190433, 333-164413) of Addus HomeCare Corporation of our report dated March 1, 2021 relating to the financial statements and the
effectiveness of internal control over financial reporting, which appears in this Form 10-K.

Exhibit 23.1

/s/ PricewaterhouseCoopers LLP

Dallas, Texas
March 1, 2021

 
CERTIFICATION

Exhibit 31.1

I, R. Dirk Allison, President and Chief Executive Officer of Addus HomeCare Corporation certify that:

1.

2.

3.

4.

I have reviewed this annual report on Form 10-K of Addus HomeCare Corporation (the “Registrant”);

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this
report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the
financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented in this report;

The Registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-
15(f)) for the Registrant and have:

(a)

(b)

(c)

(d)

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our
supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made known to us by
others within those entities, particularly during the period in which this report is being prepared;

Designed such internal control over financial reporting, or caused such internal control over financial reporting, to be designed under our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for
external purposes in accordance with generally accepted accounting principles;

Evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

Disclosed in this report any change in the Registrant’s internal control over financial reporting that occurred during the Registrant’s most
recent fiscal quarter (the Registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably
likely to materially affect, the Registrant’s internal control over financial reporting; and

5.

The Registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to
the Registrant’s auditors and the audit committee of the Registrant’s board of directors (or persons performing the equivalent functions):

(a)

(b)

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are
reasonably likely to adversely affect the Registrant’s ability to record, process, summarize and report financial information; and

Any fraud, whether or not material, that involves management or other employees who have a significant role in the Registrant’s internal
control over financial reporting.

Date: March 1, 2021

/s/    R. Dirk Allison                
R. Dirk Allison
President and Chief Executive Officer

 
 
 
 
 
 
 
 
 
Exhibit 31.2

I, Brian Poff, Chief Financial Officer of Addus HomeCare Corporation, certify that:

CERTIFICATION

1.

2.

3.

4.

I have reviewed this annual report on Form 10-K of Addus HomeCare Corporation (the “Registrant”);

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this
report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the
financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented in this report;

The Registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-
15(f)) for the Registrant and have:

(a)

(b)

(c)

(d)

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our
supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made known to us by
others within those entities, particularly during the period in which this report is being prepared;

Designed such internal control over financial reporting, or caused such internal control over financial reporting, to be designed under our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for
external purposes in accordance with generally accepted accounting principles;

Evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

Disclosed in this report any change in the Registrant’s internal control over financial reporting that occurred during the Registrant’s most
recent fiscal quarter (the Registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably
likely to materially affect, the Registrant’s internal control over financial reporting; and

5.

The Registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to
the Registrant’s auditors and the audit committee of the Registrant’s board of directors (or persons performing the equivalent functions):

(a)

(b)

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are
reasonably likely to adversely affect the Registrant’s ability to record, process, summarize and report financial information; and

Any fraud, whether or not material, that involves management or other employees who have a significant role in the Registrant’s internal
control over financial reporting.

Date: March 1, 2021

/s/    Brian Poff
Brian Poff
Chief Financial Officer

 
 
 
 
 
 
 
 
Exhibit 32.1

CERTIFICATION OF CHIEF EXECUTIVE OFFICER
PURSUANT TO 18 U.S.C. SECTION 1350
(AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002)

In connection with the Annual Report on Form 10-K for the fiscal year ended December 31, 2020 of Addus HomeCare Corporation (the
“Company”) as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, R. Dirk Allison, President and Chief Executive
Officer of the Company, certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1)

(2)

The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the
Company.

Date: March 1, 2021

BY:  

/ S /    R. DIRK ALLISON
R. Dirk Allison
President and Chief Executive Officer

 
 
 
 
 
 
 
 
 
 
Exhibit 32.2

CERTIFICATION OF CHIEF FINANCIAL OFFICER
PURSUANT TO 18 U.S.C. SECTION 1350
(AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002)

In connection with the Annual Report on Form 10-K for the fiscal year ended December 31, 2020 of Addus HomeCare Corporation (the

“Company”) as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Brian Poff, Chief Financial Officer of the
Company, certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1)

(2)

The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the
Company.

Date: March 1, 2021

BY:  

/s/    Brian Poff    
Brian Poff
Chief Financial Officer