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Amedisys

amed · NASDAQ Healthcare
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Ticker amed
Exchange NASDAQ
Sector Healthcare
Industry Medical - Care Facilities
Employees 10,000+
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FY2019 Annual Report · Amedisys
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ANNUAL 
REPORT

2019

Dear Fellow Shareholders - 

As I sit here today, contemplating the content of our 2019 annual shareholder letter and reminiscing on the 
incredible year our company had, it’s hard to not feel that 2019 was a lifetime ago.  Our world, our country 
and our company are in the midst of an unprecedented pandemic.  Our clinicians are on the front lines 
battling the Coronavirus and trying to best care for our nation’s most frail populations in a constantly 
changing environment.  Heraclitus, one of my favorite philosophers, famously said, “You can’t step into 
the same river twice.” Every day we have to reassess the world we’re in and do our best. Pride, honor and 
admiration do not even begin to scratch the surface of my feelings when I think about what our heroic team of 
caregivers are doing for the 50,000 patients we see each day.  It is awesome in a normal environment and even 
more extraordinary in today’s world.  Our mission of providing clinically distinct care for our nation’s elderly 
wherever they call home should resonate louder than it ever has.  This crisis illustrates how important care in 
the home is now and in the future.  We are a company of people, caring for people.  It is why we get up every 
morning and it is what has created such a strong foundation for our past, present and future success.  With 
that, let’s look back at all we accomplished in 2019. 

We saw more than 50,000 patients daily in 2019 while performing over 12.3 million visits and traveling over 
80 million miles in 38 states across our three lines of business, which helped us generate adjusted revenue of 
$1.96 billion and EBITDA* of $225.3 million, an 18% and 25% increase over 2018 respectively.  Our over 21,000 
employees operate 480 care centers and our footprint spans 38 states and the District of Columbia.  We have 
grown to be the second largest home health and third largest hospice company in the nation.  For another 
year we performed at or near the top of the industry in the Centers for Medicare & Medicaid Services (CMS) 
Star ratings program; delivered on our mission to become the employer of choice by lowering turnover and 
enabled our employees to be as efficient and effective as possible by giving them best-in-class tools, data, and 
analytics.  We practiced and prepared for the implementation of the Patient-Driven Groupings Model (PDGM) 
tirelessly and entered 2020 ready to thrive in our new payment environment.  Additionally, we increased 
our productivity and continued our focus on growth, both organically and inorganically, culminating with 
the second largest acquisition in Amedisys history when we acquired Compassionate Care Hospice.  It was 
also a year of innovation for the company as we struck a partnership deal with ClearCare, giving us access to 
personal care services nation-wide and furthering our ability to partner with managed care plans.

More specifically, here’s how we’ve progressed on our four strategic pillars along with other key 2019 
initiatives: 

ACHIEVING CLINICAL DISTINCTION 
As we discussed last year, when CMS began reporting on quality measures in 2015, our Quality of Patient 
Care (QPC) rating was above the industry average at 3.49 Stars, which was good but not anywhere near  
where we wanted to be.  At that point, we made a commitment to put patient quality at the heart of everything 
we do. Since then we have focused relentlessly on quality and the rewards have been many.  We are proud to 
report that per the April 2020 Quality of Patient Care release, Amedisys Home Health had a Star rating  
of 4.26 with 91% of our care centers achieving 4+ stars and 60% of our care centers achieving 4.5+ stars. 
This requires a tremendous amount of effort to benchmark, train, and implement the highest quality we can 
deliver.  And it will never stop, so delivering the best care is something we do each day, all day to make sure 
each caregiver and patient is getting the best we can give.  

We have an equal focus on quality in our hospice business. Though hospice quality measures are newer  
than in home health, we have applied the same unwavering attention to quality, and it continues to show. 
In the Hospice Compare February 2020 release, Amedisys outperformed the national average in all 
measurement categories.

 
Delivering on our commitment to quality is paramount—it’s the right thing to do for our patients, it’s the right 
thing to do for our caregivers, and it’s the right thing to do for our shareholders.  If we aren’t striving to do this, 
why get up in the morning?

BECOMING AN EMPLOYER OF CHOICE 
You heard me say time and time again, we are a company of caregivers, and that people are our biggest 
and only real asset.  You can’t deliver great care unless you have great caregivers.  To that point, hiring and 
retaining top talent has always been a high priority for the team and we made some impressive breakthroughs 
during 2019.  Turnover has become a bit of an obsession for us and we have made great strides in applying 
data and analytics to better understand what we can do to deliver the best environment and tools to deliver 
the best care.  All our efforts resulted in reducing overall voluntary turnover from 17.2% in 2018 to 16.9% in 
2019 and importantly, we also reduced our early exit rate by 14% over 2018, ending the year at 12.4%.  
I am very pleased with these results but at the same time, I expect we will continue to drive both numbers 
significantly lower in the future.

OPERATIONAL EFFICIENCY 
Our focus on maximizing efficiencies in all areas of operation is particularly reflected in the operating 
leverage we are achieving throughout our organization. In 2019, our total adjusted EBITDA margin was 
11.5%, up 70 basis points from 10.8% in 2018. This was a great year of EBITDA performance and I am very 
happy with how our three lines of business performed from an EBITDA margin perspective.  Our margin 
improvement also translated into the efficiency in which the organization generates cash.  For 2019, cash 
flow from operations was over $200 million.  If you look back even further, you can get a better picture of 
how efficient we have become.  For example, our 2019 consolidated adjusted EBITDA margin represents a 
390-basis point improvement from our 2016 consolidated adjusted EBITDA margin.  We are continuing to 
direct our resources to those places where we can continually enhance our productivity and outcomes.   
If it’s not helping our people or patients, we probably shouldn’t be doing it.  

DRIVING GROWTH 
Consistent growth is and will always be one of our key focus areas.  We believe that given our quality, size, 
scale, sophistication and analytical capabilities, we should be growing above the industry average.

During 2019, home health grew total same store admissions an impressive 7% while hospice also posted a 7% 
same store ADC growth number for the year.  We will look to continue to focus on improving this number 
in 2020.  We’ve made significant investments in our business development functions.  We’ve sharpened our 
analytics, upgraded our training, hired new senior executives with tremendous sales experience, and are 
continually hiring and growing our 1,300 business development people.  If you create the best product, which 
we believe we do, you should grow disproportionately.  

From an inorganic growth perspective, we successfully executed upon our hospice inorganic growth and  
tuck-in strategy by acquiring Compassionate Care Hospice, RoseRock Hospice and Asana Hospice (which 
closed on 1/1/20).  We now operate 146 hospice care centers across 33 states and ended the year with a hospice 
ADC of approximately 11,200.  Further, we ramped up our de novo strategy starting 11 de novos in 2019, 
proving we can start and grow our own businesses.  In home health, we absorbed a home health care center 
in Missouri due to PDGM fears.  Given the swift response by the government in the form of aide for Medicare 
providers and other healthcare constituents, we believe our ability to absorb market share will likely be 
pushed out until later this year. 

PATIENT-DRIVEN GROUPINGS MODEL (PDGM)
2020 is the year of the Patient-Driven Groupings Model (PDGM).  It presents us with a compelling opportunity 
to continue, and even outpace, our historic growth numbers.  True, payment reform is disruptive, but our 
teams have been working to prepare for our new world for nearly a year and a half. As we have shown time 

 
 
 
and time again, when we put our collective heads together and focus on a task, we succeed and expect this 
will be the case once again.  As we have discussed at great length, we have two major cost levers to pull 
that will help the business thrive under the new payment model.  Those two cost levers being a staffing mix 
between RNs and LPNs and PTs and PTAs along with further utilizing analytical tools to drive more patient-
specific, individualized care plans.  At the end of 4Q’19, our LPN utilization was 42.3% up from 38.6% in 
4Q’18 and our PTA utilization was 44.4% up from 41.7% in 4Q’18.  We have also expanded the number of 
care centers on Medalogix Touch and Care products from ~10% to nearly 50% as of year end 2019.  Medalogix 
is the foremost predictive analytics company for the home health and hospice industry—and in addition 
to being a client of theirs, we also have an equity investment in the company.  Utilizing the Medalogix 
product portfolio allows our clinicians access to data-driven insights to support our care planning  and drive 
the highest quality outcomes in the most efficient and appropriate manner.  We will look to expand the 
Medalogix products to our entire care center portfolio during 2020.     

The COVID-19 virus has significantly changed the rules of how we are operating during the pandemic.  
The assumptions we made about PDGM disruption continue to be fluid as is our new operating environment. 
Our objective now is to quickly adopt and try to thrive in the new environment with some hospital ICUs 
strained and patient anxiety about letting anyone into their homes, all while we source more personal 
protective equipment (PPE) to keep our clinicians safe. In a matter of days our world changed and – like 
everyone – we continue to work through our response.  Wish us luck! 

INNOVATION
Our innovation efforts ramped up in 2019 as we executed a partnership deal with ClearCare, the personal 
care industry’s leading technology solution.  The Amedisys Care Coordination Network now includes 
more than 1,000 personal care agencies representing over 100,000 caregivers in 49 states, giving us access 
to personal care everywhere we are and making us an even more attractive partner for future innovative 
relationships with Medicare Advantage plans.  We will continue to invest and build out the network in 2020 
and look to make meaningful progress on the path to true care coordination.      

Currently, due to the pandemic, we are driving innovations in telehealth and creating virtual care centers.   
We believe these two things will be important for the future and again, are trying to make the most out of 
 this crisis.  

THANK YOU
I sincerely hope that you as fellow shareholders can be equally as proud of the work being done at the 
company as I am.  With your support our company is, and will continue to be, part of the solution both for 
today’s crisis and for tomorrow’s healthcare needs.  

Today there is a spotlight on the country’s healthcare system as we all battle through the pandemic and our 
industry and company have been cast to the forefront.  The virus has only accelerated what we have always 
known to be true: putting clinical quality and patient outcomes at the heart of our practice begets success for 
all involved— patient, clinician, associate and shareholder.  

Though times may be uncertain, I have never been more sure that this company will continue our success 
and innovate to become even stronger as we move forward.  Once again, to those that made this year possible 
whether it be via investment, care delivery, or support, I thank you for all you have done and cannot wait to 
see all you will do moving forward.  All the best!

Paul Kusserow
President, Chief Executive Officer and Chairman of the Board 

 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K 

(Mark One)

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES 
EXCHANGE ACT OF 1934
For the fiscal year ended: December 31, 2019 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES 
EXCHANGE ACT OF 1934
For the transition period from                      to                     

Commission File Number: 0-24260 

OR

AMEDISYS, INC. 
(Exact Name of Registrant as Specified in its Charter)

Delaware
(State or other jurisdiction of
incorporation or organization)

11-3131700
(I.R.S. Employer
Identification No.)

3854 American Way, Suite A, Baton Rouge, LA 70816 
(Address of principal executive offices, including zip code)
(225) 292-2031 or (800) 467-2662
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class

Trading Symbol

Name of Each Exchange on Which Registered

Common Stock, par value $0.001 per share

AMED

The NASDAQ Global Select Market

Securities registered pursuant to Section 12(g) of the Act: None

Indicate  by  check  mark  if  the  registrant  is  a  well-known  seasoned  issuer,  as  defined  in  Rule  405  of  the  Securities 
Act.    Yes  

    No  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act.    Yes  

    No  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such 
reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  

   No  

 
 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted 
pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that 
the registrant was required to submit such files).    Yes  

    No  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller 
reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller 
reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer
Non-accelerated filer

Accelerated filer

Smaller reporting company

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for 
complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes  

    No  

The aggregate market value of the voting and non-voting common stock held by non-affiliates of the registrant, based on the last 
sale price as quoted by the NASDAQ Global Select Market on June 28, 2019 (the last business day of the registrant’s most recently 
completed second fiscal quarter) was $2.8 billion. For purposes of this determination shares beneficially owned by executive 
officers, directors and ten percent stockholders have been excluded, which does not constitute a determination that such persons 
are affiliates.
As of February 14, 2020, the registrant had 32,313,983 shares of Common Stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the registrant’s definitive Proxy Statement for its 2020 Annual Meeting of Stockholders (the “2020 Proxy Statement”) 
to be filed pursuant to the Securities Exchange Act of 1934 with the Securities and Exchange Commission within 120 days of 
December 31, 2019 are incorporated herein by reference into Part III of this Annual Report on Form 10-K.

SPECIAL CAUTION CONCERNING FORWARD-LOOKING STATEMENTS

TABLE OF CONTENTS

BUSINESS

PART I.
ITEM 1.
ITEM 1A. RISK FACTORS
ITEM 1B. UNRESOLVED STAFF COMMENTS
ITEM 2.
ITEM 3.
ITEM 4. MINE SAFETY DISCLOSURES

PROPERTIES
LEGAL PROCEEDINGS

PART II.
ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 

ISSUER PURCHASES OF EQUITY SECURITIES
SELECTED FINANCIAL DATA

ITEM 6.
ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 

OPERATIONS

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
ITEM 8.
ITEM 9.

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
FINANCIAL DISCLOSURE

ITEM 9A. CONTROLS AND PROCEDURES
ITEM 9B. OTHER INFORMATION

PART III.
ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
ITEM 11. EXECUTIVE COMPENSATION
ITEM 12.

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 
RELATED STOCKHOLDER MATTERS

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
ITEM 14.

PRINCIPAL ACCOUNTING FEES AND SERVICES

PART IV.

ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES

ITEM 16.

FORM 10-K SUMMARY

EXHIBIT INDEX

SIGNATURES

1

2
13
27
28
28
28

29
31

31
48
49

88
88
92

92
92

92
92
92

93

93

94

100

SPECIAL CAUTION CONCERNING FORWARD-LOOKING STATEMENTS

When included in this Annual Report on Form 10-K, or in other documents that we file with the Securities and Exchange Commission 
(“SEC”) or in statements made by or on behalf of the Company, words like “believes,” “belief,” “expects,” “strategy,” “plans,” 
“anticipates,” “intends,” “projects,” “estimates,” “may,” “might,” “would,” “should” and similar expressions are intended to 
identify forward-looking statements as defined by the Private Securities Litigation Reform Act of 1995. These forward-looking 
statements involve a variety of risks and uncertainties that could cause actual results to differ materially from those described 
therein. These risks and uncertainties include, but are not limited to, the following: changes in or our failure to comply with existing 
federal and state laws or regulations or the inability to comply with new government regulations on a timely basis, changes in 
Medicare and other medical payment levels, our ability to open care centers, acquire additional care centers and integrate and 
operate these care centers effectively, competition in the healthcare industry, changes in the case mix of patients and payment 
methodologies, changes in estimates and judgments associated with critical accounting policies, our ability to maintain or establish 
new  patient  referral  sources,  our  ability  to  consistently  provide  high-quality  care,  our  ability  to  attract  and  retain  qualified 
personnel,  changes  in  payments  and  covered  services  by  federal  and  state  governments,  future  cost  containment  initiatives 
undertaken by third-party payors, our access to financing, our ability to meet debt service requirements and comply with covenants 
in debt agreements, business disruptions due to natural disasters or acts of terrorism, our ability to integrate, manage and keep 
our information systems secure, our ability to realize the anticipated benefits of the acquisition of Compassionate Care Hospice 
("CCH"),  our  ability  to  comply  with  requirements  stipulated  in  the  CCH  corporate  integrity  agreement,  changes  in  law  or 
developments with respect to any litigation relating to the Company, including various other matters, many of which are beyond 
our control, and such other factors as discussed throughout Part I, Item 1A. "Risk Factors" of this Annual Report on Form 10-K.

Because  forward-looking  statements  are  inherently  subject  to  risks  and  uncertainties,  some  of  which  cannot  be  predicted  or 
quantified,  you  should  not  rely  on  any  forward-looking  statement  as  a  prediction  of  future  events. We  expressly  disclaim  any 
obligation or undertaking and we do not intend to release publicly any updates or changes in our expectations concerning the 
forward-looking statements or any changes in events, conditions or circumstances upon which any forward-looking statement may 
be based, except as required by law. For a discussion of some of the factors discussed above as well as additional factors, see 
Part I,  Item 1A,  “Risk  Factors”  and  Part II,  Item 7,  “Critical Accounting  Estimates”  within  “Management’s  Discussion  and 
Analysis of Financial Condition and Results of Operations.”

Unless otherwise provided, “Amedisys,” “we,” “us,” “our,” and the “Company” refer to Amedisys, Inc. and our consolidated 
subsidiaries  and  when  we  refer  to  2019,  2018  and  2017,  we  mean  the  twelve  month  period  then  ended  December 31,  unless 
otherwise provided.

A copy of this Annual Report on Form 10-K for the year ended December 31, 2019 as filed with the SEC, including all exhibits, 
is available on our internet website at http://www.amedisys.com on the “Investors” page under the “SEC Filings” link.

1

ITEM 1. BUSINESS

Overview

PART I

Amedisys, Inc. is a leading healthcare services company committed to helping our patients age in place by providing clinically 
excellent care and support in the home. Our operations involve serving patients across the United States through our three operating 
divisions: home health, hospice and personal care. We deliver clinically distinct care that best suits our patients' needs, whether 
that is home-based recovery and rehabilitation after an operation or injury, care that empowers patients to manage a chronic disease, 
hospice care at the end of life, or providing assistance with daily activities through our personal care division.

We are among the largest, pure play providers of home health and hospice care in the United States, with 479 care centers in 
38 states within the United States and the District of Columbia. Our 21,000 employees deliver the highest quality care making 
more than 12.3 million visits to more than 415,000 patients annually. Over 2,600 hospitals and 67,000 physicians nationwide have 
chosen us as a partner in post-acute care.

Due  to  the  age  demographics  of  our  patient  base,  our  services  are  primarily  paid  for  by  Medicare  which  has  represented 
approximately 73% to 76% of our net service revenue over the last three years. We also remain focused on maintaining a profitable 
and strategically important managed care contract portfolio. We continuously work with our payors to structure innovative contracts 
which reward us for providing quality care to our patients.

Amedisys is headquartered in Baton Rouge, Louisiana, with an executive office in Nashville, Tennessee. Our common stock is 
currently traded on the NASDAQ Global Select Market under the trading symbol “AMED.” Founded and incorporated in Louisiana 
in 1982, Amedisys was reincorporated as a Delaware corporation prior to becoming a publicly traded company in August 1994.

Our strategy is to be the best choice for care wherever our patients call home. We accomplish this by providing clinically distinct 
care, being the employer of choice and delivering operational excellence and efficiency, which when combined, drive growth. Our 
mission is to provide best-in-class home health, hospice and personal care services allowing our patients to maintain a sense of 
independence, quality of life and dignity while delivering industry leading outcomes. We believe that our unwavering dedication 
to clinical quality and constant focus on both our patients and our employees differentiates us from our competitors.

Our Home Health Segment:

Amedisys Home Health provides compassionate healthcare to help our patients recover from surgery or illness, live with chronic 
diseases and prevent avoidable hospital readmissions. Our home health footprint includes 321 care centers located in 34 states 
within the United States and the District of Columbia. Within these care centers, we deploy our care teams which include skilled 
nurses who are trained, licensed and certified to administer medications, care for wounds, monitor vital signs and provide a wide 
range  of  other  nursing  services;  rehabilitation  therapists  specialized  in  physical,  speech  and  occupational  therapy;  and  social 
workers and aides who assist our patients with completing important personal tasks.

We take an empowering approach to helping our patients and their families understand their medical conditions, how to manage 
them and how to maximize the quality of their lives while living with a chronic disease or other health condition. Our clinicians 
are trained to understand the whole patient – not just their medical diagnosis.

This commitment to clinical distinction is most evident in our clinical quality measures such as Star Ratings. In the Center for 
Medicare and Medicaid Services (“CMS”) reports for the January 2020 release, the Quality of Patient Care star average across all 
Amedisys providers is 4.27 with 86% of our providers at 4+ stars and 43 care centers rated at 5+ stars. Our Patient Satisfaction 
average for the January 2020 release was 3.71, outperforming the industry average by 6%. Our goal is to have all care centers 
achieve a 4.0 Quality Star Rating, and we are implementing targeted action plans to continue to improve the quality of care we 
deliver for our patients and further our culture of quality.

Our Hospice Segment:

Hospice care is designed to provide comfort and support for those who are dealing with a terminal illness. It is a benevolent form 
of care that promotes dignity and affirms quality of life for the patient, family members and other loved ones. Individuals with a 
terminal illness such as heart disease, pulmonary disease, Alzheimer’s or cancer may be eligible for hospice care if they have a 
life expectancy of six months or less.

We operate 138 hospice care centers in 33 states within the United States. Within these care centers, we deploy our care teams 
which include nurse practitioners and other skilled nurses, social workers, aides, bereavement counselors and chaplains.

2

At Amedisys Hospice, our focus is on building and retaining an exceptional team, delivering the highest quality care and service 
to our patients and their families and establishing Amedisys as the preferred and preeminent hospice provider in each community 
we serve. In order to realize these goals, we invest in tailored training, development and recognition programs for our employees, 
including medical record training, employee skills training and leadership development. This has led to our team’s consistent 
achievement at or above the national average in family satisfaction results and quality scores, as well as the trust of the healthcare 
community.

Another element of our approach is our outreach strategy to more fully engage the entire community of eligible patients. These 
outreach efforts have built our hospice patient population to more accurately represent the causes of death in the communities we 
serve, with a specific focus on heart disease, lung disease and dementia in order to address the historical underrepresentation of 
non-cancer diagnoses.

By working to accept every eligible patient who seeks end-of-life care, we fulfill our hospice mission and strengthen our standing 
in the community. 

During 2019, we acquired Compassionate Care Hospice ("CCH") and RoseRock Healthcare ("RoseRock"). On January 1, 2020, 
we acquired Asana Hospice. With these acquisitions, Amedisys now owns and operates 146 hospice care centers in 33 states, 
providing care to more than 12,000 patients daily as the third largest hospice provider in the United States.

Our Personal Care Segment:

Personal care provides assistance with the essential activities of daily living. We believe that personal care services are highly 
synergistic with our core skilled home health and hospice businesses, and that by expanding these capabilities, we will be able to 
provide our patients and payor partners with a true continuum of care.

Amedisys acquired its first personal care company in 2016 – an important step in executing our strategy of improving the continuity 
of care our patients receive as their clinical needs change. We continued our strategy to expand our personal care segment with 
four additional acquisitions and currently operate 10 personal-care care centers in Massachusetts and one personal-care care center 
in both Florida and Tennessee. 

In July 2019, we signed an agreement with ClearCare, Inc. ("ClearCare"), the provider of the personal care industry’s leading 
software platform, representing 4,000 personal care agencies in every zip code in the United States. Our agreement with ClearCare 
creates an opportunity to establish a network partnership between Amedisys and personal care agencies using ClearCare in order 
to better coordinate patient care. Long term, we believe this allows us to build a nation-wide network of personal care agencies 
and furthers our efforts to provide patients with a true care continuum in the home. This relationship will also help us as we continue 
to have innovative payment conversations with Medicare Advantage plans who have begun to recognize the value that combined 
home health, hospice and personal care services bring to their members and care delivery infrastructure.

Responding to the Changing Regulatory and Reimbursement Environment:

As the government continues to seek opportunities to refine payment models, we believe that our strategy of becoming a leader 
in providing a range of service across the at-home continuum positions us well for the future. Our ability to provide quality home 
health,  hospice  and  personal  care  allows  us  to  partner  with  health  systems  and  managed  care  organizations  to  improve  care 
coordination, reduce hospitalizations and lower costs.

Acquisitions:

On February 1, 2019, we acquired Compassionate Care Hospice, a nationwide hospice provider headquartered in Parsippany, New 
Jersey, for a purchase price of $327.9 million, net of cash acquired of $6.7 million.

On April 1, 2019, we acquired RoseRock Healthcare, an Oklahoma based hospice provider, for a purchase price of $17.5 million. 

On January 1, 2020, we acquired Asana Hospice, a hospice provider with locations in Pennsylvania, Ohio, Texas, Missouri and 
Kansas, for a purchase price of $67.0 million.

Financial Information:

Financial information for our home health, hospice and personal care segments can be found in our consolidated financial statements 
included in this Annual Report on Form 10-K.

3

Our Employees

As  of  February 14,  2020,  we  employed  approximately  21,300 employees,  consisting  of  approximately  11,600  home  health 
employees, 5,800 hospice employees, 3,000 personal care employees and 900 corporate and divisional support employees.

Payment for Our Services

Home Health Medicare

The Medicare home health benefit is available both for patients who need home care following discharge from a hospital and 
patients who suffer from chronic conditions that require ongoing, but intermittent, care. 

As a condition of participation under Medicare, beneficiaries must be homebound (meaning that the beneficiary is unable to leave 
his/her home without a considerable and taxing effort), require intermittent skilled nursing, physical therapy or speech therapy 
services, and receive treatment under a plan of care established and periodically reviewed by a physician. 

Until recently, Medicare payment rates were based on the severity of the patient’s condition, his or her service needs and other 
factors relating to the cost of providing services and supplies, bundled into 60-day episodes of care (see discussion of the Patient-
Driven Groupings Model ("PDGM") below). An episode starts with the first day a billable visit is performed and ends 60 days 
later or upon discharge, if earlier. If a patient is still in treatment on the 60th day, a recertification assessment is undertaken to 
determine whether the patient needs additional care. If the patient’s physician determines that further care is necessary, another 
episode begins on the 61st day (regardless of whether a billable visit is rendered on that day) and ends 60 days later. The first day 
of a consecutive episode, therefore, is not necessarily the new episode’s first billable visit.

Annually, the Medicare program base rates are set through federal legislation, as follows:

Period

January 1, 2017 through December 31, 2017

January 1, 2018 through December 31, 2018

January 1, 2019 through December 31, 2019

January 1, 2020 through December 31, 2020 (only applies to episodes beginning on December 31, 2019 or prior)

Base Episode
Payment

$
$
$
$

2,990
3,040
3,154
3,221

The CMS Calendar Year 2020 Home Health Final Rule, which became effective January 1, 2020, sets forth a change in the unit 
of payment from 60-day episodes of care to 30-day periods of care. The table below includes the 30-day payment rate.

Period

January 1, 2020 through December 31, 2020 (only applies to episodes beginning on January 1, 2020 and thereafter)

Base 30-Day
Payment

$

1,864

Medicare payments may be adjusted up or down as a result of one or more of the following: (a) an outlier payment if a patient’s 
care was unusually costly (capped at 10% of total reimbursement per provider number); (b) a low utilization payment adjustment 
(“LUPA”) if the number of visits during the episode was four or fewer; (c) a partial payment if a patient transferred to another 
provider or we admitted a patient transferring from another provider before an episode was complete; (d) a payment adjustment 
based upon the level of therapy services required (with various incremental adjustments made for additional visits, with larger 
payment increases associated with the sixth, fourteenth and twentieth visit thresholds); (e) the number of episodes of care provided 
to a patient, regardless of whether the same home health provider provided care for the entire series of episodes; (f) changes in 
the base payments established by the Medicare program and (g) adjustments to the base payments for case mix and geographic 
wages.

In November 2018, CMS issued a final rule that updated the Medicare Home Health Prospective Payment System ("HHPPS") 
rates and wage index for calendar year ("CY") 2019. The final rule resulted in a 2.2 percent increase in payments to Home Health 
agencies ("HHA") in CY 2019. In October 2019, CMS issued a final rule that finalized the implementation of an alternative case-
mix adjustment methodology, the PDGM, that became effective January 1, 2020. See "Home Health Payment Reform" below and 
Part II, Item 7, "Management's Discussion and Analysis of Financial Condition and Results of Operations: Overview - Payment" 
for additional information on the most recent regulation from CMS.

As a Medicare provider, we are subject to periodic audits by the Medicare program, and that program has various rights and 
remedies against us if they assert that we have overcharged the program or failed to comply with program requirements. Home 

4

Health providers are subject to pre- and post-payment reviews for compliance with Medicare coverage guidelines and medical 
necessity. Adjustments  on  this  basis  may  include  individual  claims  adjustments  or  overpayment  determinations  based  on  an 
extrapolated sample of claims. Medical necessity reviews evaluate whether services are clinically appropriate in terms of frequency, 
type, extent, site and duration. Technical billing and documentation reviews focus on documentation of services. Medicare and 
other payors may reject or deny claims for payment if the underlying paperwork does not support the medical necessity of services 
or fails to establish satisfaction of a coverage rule; such as if a provider is unable to perform periodic therapy assessments required 
by  coverage  criteria  or  cannot  provide  appropriate  billing  documentation,  acceptable  physician  authorizations  or  face-to-face 
meeting documentation.

Medicare can reopen previously filed and reviewed claims and deny coverage of the services and  require us to repay any overcharges, 
as well as make deductions from future amounts due to us. In the ordinary course of business, we appeal the Medicare and Medicaid 
program's denial of claims in an effort to recover the denied claims.

Home Health Non-Medicare

Payments from Medicaid and private insurance carriers are episodic-based rates or per-visit rates depending upon the terms and 
conditions established with such payors. Episodic-based rates paid by our non-Medicare payors are paid in a similar manner and 
subject to the same adjustments as discussed above for Medicare; however, these rates can vary based upon negotiated terms which 
generally range from 90% to 100% of Medicare rates. Approximately 15% to 20% of our negotiated managed care contract volume 
affords us the opportunity to receive additional payment if we achieve certain quality or process metrics as defined in each contract.

Hospice Medicare

The Medicare hospice benefit is available when a physician and specific clinical findings support a diagnosis of a terminal condition 
where the patient has a terminal timeline of six months or less. Hospice care is evaluated in benefit periods; two 90-day benefit 
periods followed by an unlimited number of 60-day benefit periods. Payments are based on daily rates for each day a beneficiary 
is enrolled in the hospice benefit. The daily payment rates are intended to cover costs that hospices incur in furnishing services 
identified in patients' care plans, based on specific levels of care. Payments are adjusted by a wage index to reflect health care 
labor costs across the country and are established annually through federal legislation. Payments are made according to a fee 
schedule that has four different levels of care: routine home care, continuous home care, inpatient respite care and general inpatient 
care.

Medicare payment is provided for two separate payment rates for routine care: payments for the first 60 days of care and care 
beyond 60 days. In addition to the two routine rates, on January 1, 2016, Medicare also began reimbursing for a service intensity 
add-on (“SIA”). The SIA is based on visits made in the last seven days of life by a registered nurse (“RN”) or medical social worker 
(“MSW”) for patients in a routine level of care. 

Adjustments for medical necessity and technical billing requirements may be made to Medicare revenue based on the same claims 
processing or medical necessity reviews described above for Home Health services when we find we are unable to obtain appropriate  
billing documentation, authorizations or face-to-face documentation and other reasons unrelated to credit risk.

Two caps limit the amount and cost of care that any individual hospice provider number provides in a single year. Generally, each 
hospice care center has its own provider number; however, where we have created branch care centers to help our parent care 
centers serve a geographic location, the parent and branch have the same provider number. 

• 

Inpatient Cap - One cap limits the number of days of inpatient care an agency may provide to not more than 20 percent 
of its total patient care days. The daily Medicare payment rate for any inpatient days of service that exceed the cap is set 
at the routine home care rate, and the provider is required to reimburse Medicare for any amounts it receives in excess 
of the cap.

•  Overall Payment Cap -  The other cap is an absolute dollar limit on the average annual payment per beneficiary a hospice 
agency can receive. This cap is calculated by the Medicare fiscal intermediary at the end of each hospice cap period to 
determine  the  maximum  allowable  payments  per  provider  number.  We  estimate  our  potential  cap  exposure  using 
information available for both inpatient day limits as well as per beneficiary cap amounts. The total cap amount for each 
provider is calculated by multiplying the number of beneficiaries electing hospice care during the period by a statutory 
amount that is indexed for inflation.

Payment rates for hospice care, the hospice cap amount and the hospice wage index are updated annually according to Section 
1814(i)(1)(C)(ii)(VII) of the Social Security Act, which requires CMS to use the inpatient hospital market basket, adjusted for 
multifactor productivity (MFP) and other adjustments as specified in the Social Security Act, to determine the hospice payment 
update percentage. The caps are subject to annual and retroactive adjustments, which can cause providers to be required to reimburse 

5

the Medicare program if such caps are exceeded. Our ability to stay within these caps depends on a number of factors, each 
determined on a provider number basis, including the average length of stay and mix in level of care.

Our revenues are derived in large part from governmental third-party payors. There are budget pressures from government and 
other  payors  to  control  health  care  costs  and  to  reduce  or  limit  increases  in  reimbursement  rates  for  health  care  services. 
Governmental payment programs are subject to statutory and regulatory changes, retroactive rate adjustments, administrative or 
executive orders and government funding restrictions, all of which may materially increase or decrease the rate of program payments 
to us for our services. It is possible that future budget cuts in Medicare and Medicaid may be enacted by Congress and implemented 
by CMS. Therefore, we cannot assure you that payments from governmental or private payors will remain at levels comparable 
to present levels or will, in the future, be sufficient to cover the costs allocable to patients eligible for reimbursement pursuant to 
such programs. See Part II, Item 7, "Management's Discussion and Analysis of Financial Condition and Results of Operations: 
Overview - Payment" for additional information on the most recent regulation from CMS.

Hospice Non-Medicare

Non-Medicare payors pay at rates that differ from established Medicare rates for hospice services, and are based on separate, 
negotiated agreements. We bill and are paid by these non-Medicare payors based on such negotiated agreements.

Personal Care Non-Medicare

Personal  care  payments  are  received  from  payor  clients  including  state  and  local  governmental  agencies,  managed  care 
organizations, commercial insurers and private consumers, based on rates that are either contractual or fixed by legislation.

Controls Over Our Business System Infrastructure

We establish and maintain processes and controls over coding, clinical operations, billing, patient recertifications and compliance 
to help monitor and promote adherence with Medicare requirements.

•  Coding – Specified international classification of disease ("ICD") diagnosis codes are assigned to each of our patients 
based on their particular health conditions (such as diabetes, coronary artery disease or congestive heart failure). Because 
coding regulations are complex and are subject to frequent change, we maintain controls surrounding our coding process. 
To reduce the associated risk of coding failures, we provide annual update training to clinical managers, as needed training 
to  care  center  directors  and  clinical  managers  and  training  during  orientation  for  new  employees  to  ensure  accurate 
information is gathered and provided to our coding team. Our electronic medical records system (Homecare Homebase) 
includes automated home health coding edits based on pre-defined compliance metrics. For home health, we also provide 
monthly specialized coding education, obtain outside expert coding instruction and have certified clinician coders review 
all patient outcome and assessment information sets (“OASIS”) and assign the appropriate ICD code. Additional training 
for coders, clinicians, office staff and business development teams occurred throughout 2019 to ensure all coding practices 
and guidelines are being followed in preparation for the implementation of PDGM.

•  Clinical Operations – Regulatory requirements allow patients to be eligible for home health care benefits if through a 
face-to-face visit with a physician, they are considered homebound and it is determined that skilled nursing, physical 
therapy or speech therapy services are required. These clinical services may include: educating the patient about their 
disease, assessment and observation of disease status, delivery of clinical skills such as wound care, administration of 
injections or intravenous fluids, management and evaluation of a patient’s plan of care, physical therapy services to assist 
patients with functional limitations and speech therapy services for speech or swallowing disorders. Patients eligible for 
hospice care are terminally ill (with a life expectancy of six months or less if the illness runs its normal course). Our 
hospice program provides care and support to our terminally ill patients with a 6-month prognosis and their families with 
services including medical care, counseling, medication management and needed equipment and supplies for the terminal 
illness  and  all  related  conditions.  We  provide  education  on  Medicare  Guidelines  for  Coverage  and  Conditions  of 
Participation and utilize outside expert regulatory services if necessary.

•  Billing – We maintain controls over our billing processes to help promote accurate and complete billing; we have annual 
billing compliance testing; use formalized billing attestations; limit access to billing systems; use automated daily billing 
operational indicators; and take prompt corrective action with employees who knowingly fail to follow our billing policies 
and procedures in accordance with a "zero tolerance" policy.

•  Patient Recertification – In order to be recertified for an additional episode of care, a patient must continue to meet 
qualifying criteria and have a continuing medical need. Changes in the patient’s condition may require changes to the 
patient’s medical regimen or modified care protocols within the episode of care. The patient’s progress towards established 

6

goals is evaluated prior to recertification. As with the initial episode of care, a recertification requires orders from the 
patient’s physician. Before any employee recommends recertification to a physician, we conduct a care center level, 
multidisciplinary care team conference. Specific tools are used to ensure that the patient continues to meet coverage 
criteria prior to recertifying.

•  Compliance – We develop, implement and maintain ethics and compliance programs as a component of the centralized 
corporate services provided to our home health, hospice and personal-care care centers. Our ethics and compliance program 
includes a Code of Conduct for our employees, officers, directors, contractors and affiliates and a disclosure program for 
reporting regulatory or ethical concerns to our compliance team through a confidential hotline, which is augmented by 
exit  surveys  of  departing  employees. We  promote  a  culture  of  compliance  within  our  company  through  educational 
presentations, regular newsletters and persistent messaging from our senior leadership to our employees stressing the 
importance of strict compliance with legal requirements and company policies and procedures. Additionally, we have 
mandatory compliance training and testing for all new employees upon hire and annually for all staff thereafter. We also 
maintain a robust compliance audit program focusing on key risk areas.

Our Regulatory Environment

We are highly regulated by federal, state and local authorities. Regulations and policies frequently change, and we monitor changes 
through our internal government affairs department, as well as multiple trade and governmental publications and associations. 

Our home health and hospice subsidiaries are certified by CMS and therefore are subject to the rules and regulations of the Medicare 
system. Additionally, all of our business lines are likewise subject to federal, state and local laws and regulations dealing with 
issues such as occupational safety, employment, medical leave, insurance, civil rights, discrimination, building codes, privacy and 
recordkeeping. We have set forth below a discussion of the regulations that we believe most significantly affect our home health 
and hospice businesses.

Licensure, Certificates of Need (CON) and Permits of Approval (POA)

Home health and hospice care centers operate under licenses granted by the health authorities of their respective states. Some 
states require health care providers (including hospice and home health agencies) to obtain prior state approval for the purchase, 
construction or expansion of health care locations, capital expenditures exceeding a prescribed amount, or changes in services. 
For those states that require a CON or POA, the provider must also complete a separate application process establishing a location 
and must receive required approvals.

Certain states, including a number in which we operate, carefully restrict new entrants into the market based on demographic and/
or demonstrative usage of additional providers. These states limit the entry of new providers or services and the expansion of 
existing providers or services in their markets through a CON process, which is periodically evaluated and updated as required by 
applicable state law. 

To the extent that we require a CON or other similar approvals to expand our operations, our expansion could be adversely affected 
by the inability to obtain the necessary approvals, changes in the standards applicable to those approvals and possible delays and 
expenses associated with obtaining those approvals.

In every state where required, our care centers possess a license and/or CON or POA issued by the state health authority that 
determines the local service area for the home health or hospice care centers. Currently, state health authorities in 17 states and 
the District of Columbia require a CON or, in the State of Arkansas, a POA, in order to establish and operate a home health care 
center, and state health authorities in 9 states and the District of Columbia require a CON to operate a hospice care center.

We operate home health care centers in the following CON states: Alabama, Arkansas (POA), Georgia, Kentucky, Maine, Maryland, 
Mississippi, New Jersey, New York, North Carolina, Rhode Island, South Carolina, Tennessee, Washington and West Virginia, as 
well as the District of Columbia. We provide hospice related services in the following CON states: Alabama, Florida, Maryland, 
North Carolina, Tennessee and West Virginia.

Medicare Participation: Licensing, Certification and Accreditation

All providers are subject to compliance with various federal, state and local statues and regulations in the U.S. and receive periodic 
inspection by state licensing agencies to review standards of medical care, equipment and safety. We have dedicated internal 
resources and utilize external parties when necessary to monitor and ensure compliance with the various applicable federal, state 
and local laws, rules and regulations.

7

Our care centers must comply with regulations promulgated by the United States Department of Health and Human Services and 
CMS in order to participate in the Medicare program and receive Medicare payments. Sections 1861(o) and 1891 of the SSA, 42 
CFR 484.1 et seq., establish the conditions that an HHA must meet in order to participate in the Medicare program. Section 1861(d)
(d) of the SSA, 42 CFR 418.1, et seq., establishes the conditions that a hospice provider must meet in order to participate in the 
Medicare program. Among other things, these regulations, applicable to HHAs and hospices, respectively, known as “Conditions 
of Participation” (“COPs”), relate to the type of facility, its personnel and its standards of medical care, as well as its compliance 
with federal, state and local laws and regulations. 

New COPs applicable to HHAs, which went into effect on January 13, 2018, focus on the safe delivery of quality care provided 
to patients and the impact of that care on patient outcomes through the protection and promotion of patients' rights, care planning, 
delivery and coordination of services and streamlining of regulatory requirements. 

CMS has adopted alternative sanction enforcement options which allow CMS (i) to impose temporary management, direct plans 
of correction or direct training and (ii) to impose payment suspensions and civil monetary penalties in each case on providers out 
of  compliance  with  the  COPs.  CMS  engages  or  has  engaged  a  number  of  third  party  contractors,  including  Recovery Audit 
Contractors  (“RACs”),  Program  Safeguard  Contractors  (“PSCs”),  Zone  Program  Integrity  Contractors  (“ZPICs”),  Uniform 
Program Integrity Contractors ("UPICs") and Medicaid Integrity Contractors (“MICs”), to conduct extensive reviews of claims 
data and state and Federal Government health care program laws and regulations applicable to healthcare providers. These audits 
evaluate the appropriateness of billings submitted for payment. In addition to identifying overpayments, audit contractors can refer 
suspected violations of law to government enforcement authorities.

If we fail to comply with applicable laws and regulations, we could be subjected to liabilities, including criminal penalties, civil 
penalties (including the loss of our licenses to operate one or more of our businesses) and exclusion of a facility from participation 
in the Medicare, Medicaid and other federal and state health care programs. If any of our facilities were to lose its accreditation 
or otherwise lose its certification under the Medicare and Medicaid programs, the facility may be unable to receive reimbursement 
from the Medicare and Medicaid programs and other payors. We believe our facilities are in substantial compliance with current 
applicable federal, state, local and independent review body regulations and standards. The requirements for licensure, certification 
and accreditation are subject to change and, in order to remain qualified, it may become necessary for us to make changes in our 
facilities, equipment, personnel and services in the future, which could have a material adverse impact on operations.

Regulations and Other Factors

The healthcare industry is subject to numerous laws, regulations and rules including, among others, those related to government 
healthcare participation requirements, various licensure and accreditations, reimbursement for patient services, health information 
privacy and security rules, and Medicare and Medicaid fraud and abuse provisions (including, but not limited to, federal statutes 
and regulations prohibiting kickbacks and other illegal inducements to potential referral sources, false claims submitted to federal 
health care programs and self-referrals by physicians). 

Providers that are found to have violated any of these laws and regulations may be excluded from participating in government 
healthcare programs, subjected to significant fines or penalties and/or required to repay amounts received from the government 
for  previously  billed  patient  services. Although  we  believe  our  policies,  procedures  and  practices  comply  with  governmental 
regulations, no assurance can be given that we will not be subjected to additional governmental inquiries or actions, or that we 
would not be faced with sanctions, fines or penalties if so subjected.  

Federal and State Anti-Fraud and Anti-Kickback Laws

As a provider under the Medicare and Medicaid systems, we are subject to various anti-fraud and abuse laws, including the Federal 
health care programs’ anti-kickback statute and, where applicable, its state law counterparts. Affected government health care 
programs include any health care plans or programs that are funded by the United States government (other than certain federal 
employee health insurance benefits/programs), including certain state health care programs that receive federal funds, such as 
Medicaid.

Subject to certain exceptions, these laws prohibit any offer, payment, solicitation or receipt of any form of remuneration to induce 
or reward the referral of business payable under a government health care program or in return for the purchase, lease, order, 
arranging for, or recommendation of items or services covered under a government health care program. A related law forbids the 
offer or transfer of anything of value, including certain waivers of co-payment obligations and deductible amounts, to a beneficiary 
of Medicare or Medicaid that is likely to influence the beneficiary’s selection of health care providers, again, subject to certain 
exceptions. Violations of the federal anti-kickback statute can result in imprisonment, the imposition of penalties topping $100,000, 

8

plus three times the amount of the improper remuneration and potentially, exclusion from furnishing services under any government 
health care program. In addition, the states in which we operate generally have laws that prohibit certain direct or indirect payments 
or  fee-splitting  arrangements  between  health  care  providers  where  they  are  designed  to  obtain  the  referral  of  patients  from  a 
particular provider.

Stark Law

The Social Security Act includes a provision commonly known as the “Stark Law.” This law prohibits physicians from referring 
Medicare and Medicaid patients to entities with which they or any of their immediate family members have a financial relationship, 
unless an exception to the law's prohibition is met. These types of referrals are known as “self-referrals.” Sanctions for violating 
the Stark Law include civil penalties up to $25,372 for each violation, up to $169,153 for schemes to circumvent the Stark restrictions 
and up to $10,000 for each day an entity fails to report required information and exclusion from the federal health care programs. 
There are a number of exceptions to the self-referral prohibition, including employment contracts, leases and recruitment agreements 
that adhere to certain enumerated requirements. 

Violations of the Stark Law result in payment denials and may also trigger civil monetary penalties and federal program exclusion. 
Several of the states in which we conduct business have also enacted statutes similar in scope and purpose to the federal fraud and 
abuse laws and the Stark Law. These state laws may mirror the federal Stark Law or may be different in scope. The available 
guidance and enforcement activity associated with such state laws varies considerably.

We monitor all aspects of our business and have developed a comprehensive ethics and compliance program that is designed to 
meet or exceed applicable federal guidelines and industry standards. Nonetheless, because the law in this area is complex and 
constantly evolving, there can be no assurance that federal regulatory authorities will not determine that any of our arrangements 
with physicians violate the Stark Law. 

Federal and State Privacy and Security Laws

The Health Insurance Portability and Accountability Act of 1996, or HIPAA, requires us to comply with standards for the exchange 
of health information within our company and with third parties, such as payors, business associates and patients. These include 
standards for common health care transactions, such as: claims information, plan eligibility, payment information and the use of 
electronic  signatures;  unique  identifiers  for  providers,  employers,  health  plans  and  individuals;  and  security,  privacy,  breach 
notification and enforcement.

HIPAA transactions regulations establish form, format and data content requirements for most electronic health care transactions, 
such as health care claims that are submitted electronically. The HIPAA privacy regulations establish comprehensive requirements 
relating to the use and disclosure of protected health information. The HIPAA security regulations establish minimum standards 
for  the  protection  of  protected  health  information  that  is  stored  or  transmitted  electronically. The  HIPAA  breach  notification 
regulations establish the applicable requirements for notifying individuals, the U.S. Department of Health and Human Services 
(HHS), and the media in the event of a data breach affecting protected health information. Violations of the privacy, security and 
breach notification regulations are punishable by civil and criminal penalties.

The American Recovery and Economic Reinvestment Act of 2009 (“ARRA”) increased the amount of civil monetary penalties 
that can be imposed for violations of HIPAA, and the amounts are updated annually for inflation. For 2020, penalties for HIPAA 
violations can range from $119 to $1.785 million per violation with a maximum fine of $1.785 million for identical violations 
during a calendar year.  In 2018, a nation-wide health benefit company paid $16 million to HHS following a data breach. Prior to 
this  record  payment,  the  largest  HIPAA  fine  was  $5.55  million.   ARRA  also  authorized  state  attorneys  general  to  bring  civil 
enforcement actions under HIPAA, and attorney generals are actively engaged in enforcement.  These penalties could be in addition 
to other penalties assessed by a state for a breach which would be considered reportable under the state’s data breach notification 
laws.

The Health Information Technology for Economic and Clinical Health (“HITECH”) Act was enacted in conjunction with ARRA. 
Among other things, the HITECH Act makes business associates of covered entities directly liable for compliance with certain 
HIPAA requirements, strengthens the limitations on the use and disclosure of protected health information without individual 
authorizations, and adopts the additional HITECH Act enhancements, including enforcement of noncompliance with HIPAA due 
to willful neglect. The changes to HIPAA enacted as part of ARRA reflect a Congressional intent that HIPAA’s privacy and security 
provisions be more strictly enforced. These changes have stimulated increased enforcement activity and enhanced the potential 
that health care providers will be subject to financial penalties for violations of HIPAA. In addition, the Secretary of HHS is 
required to perform periodic audits to ensure covered entities (and their business associates, as that term is defined under HIPAA) 
comply with the applicable HIPAA requirements, increasing the likelihood that a HIPAA violation will result in an enforcement 
action. 

9

In addition to the federal HIPAA regulations, most states also have laws that protect the confidentiality of health information and 
other personal data. Certain of these laws grant individual rights with respect to their information, and we may be required to 
expend significant resources to comply with these laws.  Further, all 50 states and the District of Columbia have adopted data 
breach notification laws that impose, in varying degrees, an obligation to notify affected persons and/or state regulators in the 
event of a data breach or compromise, including when their personal information has or may have been accessed by an unauthorized 
person.  Some  state  breach  notification  laws  may  also  impose  physical  and  electronic  security  requirements  regarding  the 
safeguarding of personal information, such as social security numbers and bank and credit card account numbers. Violation of 
state privacy, security, and breach notification laws can trigger significant monetary penalties. In addition, certain states’ privacy, 
security, and data breach laws, including, for example, the California Consumer Privacy Act, include a private right of action that 
may expose us to private litigation regarding our privacy practices and significant damages awards or settlements in civil litigation.

The False Claims Act

The Federal False Claims Act ("FCA") prohibits false claims or requests for payment for health care services. Under the FCA, the 
government may penalize any person who knowingly submits, or participates in submitting, claims for payment to the Federal 
Government which are false or fraudulent, or which contain false or misleading information. Any person who knowingly makes 
or uses a false record or statement to avoid paying the Federal Government, or knowingly conceals or avoids an obligation to pay 
money to the Federal Government, may also be subject to fines under the FCA. Under the FCA, the term “person” means an 
individual, company or corporation. 

The Federal Government has used the FCA to prosecute Medicare and other governmental program fraud in areas such as violations 
of the Federal anti-kickback statute or the Stark Laws, coding errors, billing for services not provided and submitting false cost 
reports. The FCA has also been used to prosecute people or entities that bill services at a higher reimbursement rate than is allowed 
and that bill for care that is not medically necessary. In addition to government enforcement, the FCA authorizes private citizens 
to bring qui tam or “whistleblower” lawsuits, greatly extending the practical reach of the FCA. In 2018, the Department of Justice 
("DOJ") announced that the FCA penalties would once again be increasing. The per-claim penalty range is between $11,463 and 
$22,927 (last updated 2019).

The Fraud Enforcement and Recovery Act of 2009 (“FERA”) amended the False Claims Act with the intent of enhancing the 
powers of government enforcement authorities and whistleblowers to bring False Claims Act cases. In particular, FERA attempts 
to clarify that liability may be established not only for false claims submitted directly to the government, but also for claims 
submitted to government contractors and grantees. FERA also seeks to clarify that liability exists for attempts to avoid repayment 
of overpayments, including improper retention of federal funds. FERA also included amendments to False Claims Act procedures, 
expanding  the  government’s  ability  to  use  the  Civil  Investigative  Demand  process  to  investigate  defendants,  and  permitting 
government complaints in intervention to relate back to the filing of the whistleblower’s original complaint. FERA is likely to 
increase both the volume and liability exposure of False Claims Act cases brought against health care providers.

In the Patient Protection and Affordable Care Act (discussed in more detail below), Congress enacted requirements related to 
identifying and returning overpayments made under Medicare and Medicaid. CMS finalized regulations regarding this so-called 
“60-day rule,” which requires providers to report and return Medicare and Medicaid overpayments within 60 days of identifying 
the same. A provider who retains identified overpayments beyond 60 days may be liable under the False Claims Act. “Identification” 
occurs when a person “has, or should have through the exercise of reasonable diligence,” identified and quantified the amount of 
an overpayment. The final rule also established a six-year lookback period, meaning overpayments must be reported and returned 
if a person identifies the overpayment within six years of the date the overpayment was received. Providers must report and return 
overpayments even if they did not cause the overpayment.

In addition to the False Claims Act, the Federal Government may use several criminal statutes to prosecute the submission of false 
or fraudulent claims for payment to the Federal Government. Many states have similar false claims statutes that impose liability 
for the types of acts prohibited by the False Claims Act. As part of the Deficit Reduction Act of 2005 (the “DRA”), Congress 
provided states an incentive to adopt state false claims acts consistent with the Federal False Claims Act. Additionally, the DRA 
required providers who receive $5 million or more annually from Medicaid to include information on federal and state false claims 
acts, whistleblower protections and the providers’ own policies on detecting and preventing fraud in their written employee policies.

Civil Monetary Penalties

The United States Department of Health and Human Services may impose civil monetary penalties ("CMP") for a variety of civil 
offenses related to federal health care programs. They may be imposed upon any person or entity who presents, or causes to be 
presented, certain ineligible claims for medical items or services, for providing improper inducements to beneficiaries to obtain 

10

services, for payments to limit services to patients, and for offenses related to relationships with excluded individuals, among other 
things. 

Maximum CMP amounts have been increased significantly as a result of the Bipartisan Budget Act of 2018, which was signed 
into law on February 9, 2018. The maximum CMP has increased to $102,522 for: (1) knowingly making or causing to be made a 
false statement, omission or misrepresentation of a material fact in any application, bid or contract to participate or enroll as a 
provider or supplier (42 CFR 1003.210(a)(6)), and (2) making or using a false record or statement that is material to a false or 
fraudulent claim (42 CFR 1003.210(a)(7)). 

FDA Regulation

The U.S. Food and Drug Administration (“FDA”) regulates medical device user facilities, which include home health care providers. 
FDA regulations require user facilities to report patient deaths and serious injuries to the FDA and/or the manufacturer of a device 
used by the facility if the device may have caused or contributed to the death or serious injury of any patient. FDA regulations 
also require user facilities to maintain files related to adverse events and to establish and implement appropriate procedures to 
ensure compliance with the above reporting and recordkeeping requirements. User facilities are subject to FDA inspection, and 
noncompliance  with  applicable  requirements  may  result  in  warning  letters  or  sanctions  including  civil  monetary  penalties, 
injunction, product seizure, criminal fines and/or imprisonment.

The Improving Medicare Post-Acute Care Transformation Act

In October 2014, the Improving Medicare Post-Acute Care Transformation Act (“IMPACT Act”) was signed into law requiring 
the reporting of standardized patient assessment data for quality improvement, payment and discharge planning purposes across 
the spectrum of post-acute care providers (“PACs”), including skilled nursing facilities and home health agencies. The IMPACT 
Act requires PACs to begin reporting: (1) standardized patient assessment data at admission and discharge by October 1, 2018 for 
post-acute care providers, including skilled nursing facilities and by January 1, 2019 for home health agencies; (2) new quality 
measures, including functional status, skin integrity, medication reconciliation, incidence of major falls and patient preference 
regarding treatment and discharge at various intervals between October 1, 2016 and January 1, 2019; and (3) resource use measures, 
including  Medicare  spending  per  beneficiary,  discharge  to  community  and  hospitalization  rates  of  potentially  preventable 
readmissions by October 1, 2016 for post-acute care providers, including skilled nursing facilities and by October 1, 2017 for 
home health agencies. Failure to report such data when required would subject a facility to a two percent reduction in market 
basket prices then in effect.

The IMPACT Act further requires HHS and the Medicare Payment Advisory Commission (“MedPAC”), a commission chartered 
by Congress to advise it on Medicare payment issues, to study alternative PAC payment models, including payment based upon 
individual patient characteristics and not care setting, with corresponding Congressional reports required based on such analysis. 
The IMPACT Act also included provisions impacting Medicare-certified hospices, including: (1) increasing survey frequency for 
Medicare-certified hospices to once every 36 months; (2) imposing a medical review process for facilities with a high percentage 
of stays in excess of 180 days; and (3) updating the annual aggregate Medicare payment cap.

See discussion of the effects of this law on our operations below.

Pre-Claim Review Demonstration for Home Health Services

On June 8, 2016, CMS announced the implementation of a three-year Medicare pre-claim review ("PCR") demonstration for home 
health services provided to beneficiaries in the states of Illinois, Florida, Texas, Michigan and Massachusetts. The pre-claim review 
is a process through which a request for provisional affirmation of coverage is submitted for review before a final claim is submitted 
for payment. On April 1, 2017, CMS paused the PCR Demonstration for Home Health Services while CMS considered a number 
of changes. CMS revised the demonstration to incorporate more flexibility and choices for providers, as well as risk-based changes 
to reward providers who show compliance with Medicare home health policies.

On May 31, 2018, CMS issued a notice indicating its intention to re-launch an HHA pre-claim review demonstration project. The 
original program had drawn criticism that it created significant administrative burdens and reduced access to care. Now called the 
Review Choice Demonstration for Home Health Services ("RCD"), the revised demonstration will give HHAs in the demonstration 
states 3 options: pre-claim review of all claims, post-payment review of all claims, or minimal post-payment review with a 25% 
payment reduction for all home health services. Under the pre-claim review and post-payment review options, provider claims 
are reviewed for every episode of care until the appropriate claim approval rate (90% based on a minimum of 10 pre-claim requests 
or claims submitted) is reached. Further, once the appropriate claim approval rate is reached, a provider can elect to opt-out of 
claim reviews except for a spot check of 5% of its claims to ensure continued compliance. The demonstration initially applies to 
HHA providers in Florida, Illinois, North Carolina, Ohio and Texas, with the option to expand after 5 years to other states in the 

11

Medicare Administrative  Contractor  Jurisdiction  M  (Palmetto).  In  an  October  21,  2019  release,  CMS  announced  that  it  will 
reschedule the next phase of its RCD to allow agencies time to transition to PDGM. RCD implementation will resume on March 
2, 2020 in Texas, followed by demonstrations in North Carolina and Florida on May 4, 2020.  However, CMS officials have 
indicated that these dates are subject to change.  The choice selection period began on January 15, 2020 and will end on February 
13, 2020 for HHAs located in Texas. Following the close of the choice selection period, the demonstration is expected to begin in 
Texas on March 2, 2020, and all periods of care starting on or after this date will be subject to the requirements of the choice 
selected.

Following the start of the demonstration in Texas, the demonstration is expected to begin in North Carolina and Florida on May 
4, 2020. CMS will monitor the transition to the PDGM and assess the need for any change to this date.

Home Health Value-Based Purchasing

On January 1, 2016, CMS implemented Home Health Value-Based Purchasing ("HHVBP"). The HHVBP model was designed to 
give Medicare-certified home health agencies incentives or penalties, through payment bonuses, to give higher quality and more 
efficient care. HHVBP was rolled out to nine pilot states: Arizona, Florida, Iowa, Maryland, Massachusetts, Nebraska, North 
Carolina, Tennessee and Washington, seven of which Amedisys currently has home health operations. Bonuses and penalties began 
in 2018 with the maximum of plus or minus 3% growing to plus or minus 8% by 2022. Payment adjustments are calculated based 
on performance in 20 measures which include current Quality of Patient Care and Patient Satisfaction star measures, as well as 
measures based on submission of data to a CMS web portal. The measures used may be subject to modification or change by CMS.

Under the demonstration, agencies with higher performance receive bonuses, while those with lower scores receive lower payments 
relative to current levels. Agency performance is evaluated against separate improvement and attainment scores, with payment 
tied  to  the  higher  of  these  two  scores.  CMS  used  2015  as  the  baseline  year  for  performance,  with  2016  as  the  first  year  for 
performance measurement. The first payment adjustment began January 1, 2018, based on 2016 performance data. Between 2018 
and 2022, the payment adjustment varies (upward or downward) from 3 percent to 8 percent. 

Home Health Payment Reform

On February 9, 2018, Congress passed the Bipartisan Budget Act of 2018 ("BBA of 2018"), which funded government operations, 
set two-year government spending limits and enacted a variety of healthcare related policies. Specific to home health, the BBA of 
2018 provides for a targeted extension of the home health rural add-on payment, a reduction of the 2020 market basket update, 
modification of eligibility documentation requirements and reform to the HHPPS. The HHPPS reform included the following 
parameters: for home health units of service beginning on January 1, 2020, a 30-day payment system will apply; the transition to 
the 30-day payment system must be budget neutral; and CMS must conduct at least one Technical Expert Panel during 2018, prior 
to any notice and comment rulemaking process, related to the design of any new case-mix adjustment model.

The final HHA regulations introduced by CMS (CMS-1689-FC) updated the Medicare HHPPS and finalized the implementation 
of  an  alternative  case-mix  adjustment  methodology,  PDGM,  that  became  effective  on  January  1,  2020. The  PDGM  adjusted 
payments to home health agencies providing home health services under Medicare Fee-For-Service based on patient characteristics 
for 30-day periods of care and also eliminated the use of therapy visits in the determination of payments. While the changes were 
to be implemented in a budget neutral manner to the industry, the ultimate impact will vary by provider based on factors including 
patient mix and admission source. Additionally, CMS made assumptions about behavioral changes which were finalized in the 
2020 Final Rule released on October 31, 2019. CMS assumed that home health agencies will change their documentation and 
coding practices and will put the highest paying diagnosis code as the principal diagnosis code in order to have a 30-day period 
be placed into a higher-paying clinical group. Initially, CMS proposed an 8.1% reduction in the base payment rate for a 30-day 
period of care to ensure overall budget neutrality in Medicare home health spending in CY 2020. In the 2020 Final Rule, CMS 
reduced  that  downward  adjustment  to  4.36%.  Notably,  CMS  is  required  by  the  law  to  analyze  data  for  CYs  2020-2026, 
retrospectively, to determine the impact of the difference between assumed and actual behavior changes and to make any such 
payment changes as are necessary to offset or supplement the adjustments based on anticipated behavior. Additionally, in an effort 
to eliminate fraud risks, CMS is phasing out requests for anticipated payment ("RAPs") over 2020 with the full elimination of 
RAPs in 2021. 

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Our Competitors

There are few barriers to entry in the home health and hospice jurisdictions that do not require certificates of need or permits of 
approval. Our primary competition in these jurisdictions comes from local privately and publicly-owned and hospital-owned health 
care providers. We compete based on the availability of personnel, the quality of services, expertise of visiting staff, and, in certain 
instances, on the price of our services. In addition, we compete with a number of non-profit organizations that finance acquisitions 
and capital expenditures on a tax-exempt basis or receive charitable contributions that are unavailable to us.

Available Information

Our company website address is www.amedisys.com. We use our website as a channel of distribution for important company 
information.  Important  information,  including  press  releases,  analyst  presentations  and  financial  information  regarding  our 
company, is routinely posted on and accessible on the Investor Relations subpage of our website, which is accessible by clicking 
on the tab labeled “Investors” on our website home page. Visitors to our website can also register to receive automatic e-mail and 
other notifications alerting them when new information is made available on the Investor Relations subpage of our website. In 
addition, we make available on the Investor Relations subpage of our website (under the link “SEC Filings”), free of charge, our 
annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, ownership reports on Forms 3, 4 and 
5 and any amendments to those reports as soon as reasonably practicable after we electronically file or furnish such reports with 
the SEC. Further, copies of our Certificate of Incorporation and Bylaws, our Code of Ethical Business Conduct, our Corporate 
Governance Guidelines and the charters for the Audit, Compensation, Quality of Care, Compliance and Ethics and Nominating 
and Corporate Governance Committees of our Board are also available on the Investor Relations subpage of our website (under 
the link “Governance”). Reference to our website does not constitute incorporation by reference of the information contained on 
the website and should not be considered part of this document.

Our electronically filed reports can also be obtained on the SEC’s internet site at http://www.sec.gov.

ITEM 1A.  RISK FACTORS

The risks described below, and risks described elsewhere in this Form 10-K, could have a material adverse effect on our business 
and consolidated financial condition, results of operations and cash flows and the actual outcome of matters as to which forward-
looking statements are made in this Form 10-K. The risk factors described below and elsewhere in this Form 10-K are not the 
only risks faced by Amedisys. Our business and consolidated financial condition, results of operations and cash flows may also 
be materially adversely affected by factors that are not currently known to us, by factors that we currently consider immaterial or 
by factors that are not specific to us, such as general economic conditions.

If any of the following risks are actually realized, our business and consolidated financial condition, results of operations and 
cash flows could be materially adversely affected. In that case, the trading price of our common stock could decline.

You should refer to the explanation of the qualifications and limitations on forward-looking statements under “Special Caution 
Concerning Forward-Looking Statements.” All forward-looking statements made by us are qualified by the risk factors described 
below.

Risks Related to Reimbursement

Federal and state changes to reimbursement and other aspects of Medicare and Medicaid could have a material adverse effect 
on our business and consolidated financial condition, results of operations and cash flows.

Our net service revenue is primarily derived from Medicare, which accounted for 74%, 73% and 76% of our revenue during 2019, 
2018 and 2017, respectively. Payments received from Medicare are subject to changes made through federal legislation. When 
such changes are implemented, we must also modify our internal billing processes and procedures accordingly, which can require 
significant time and expense. These changes, as further detailed in Part I, Item 1, “Business: Payment for Our Services,” can include 
changes to base payments and adjustments for home health services, changes to cap limits and per diem rates for hospice services 
and changes to Medicare eligibility and documentation requirements or changes designed to restrict utilization. Any such changes, 
including retroactive adjustments, adopted in the future by the Center for Medicare and Medicaid Services (“CMS”) could have 
a material adverse effect on our business and consolidated financial condition, results of operations and cash flows.

In April of 2015, Congress passed and President Obama signed the so-called “doc fix” in the form of the Medicare Access and 
CHIP  Reauthorization Act  of  2015  (“MACRA”).  This  law  replaces  a  long-standing  physician  reimbursement  formula  with 
statutorily prescribed physician payment updates and provisions. MACRA provided for an increase of 3% of the payment amount 

13

otherwise made for home health services furnished in rural areas and set Medicare reimbursements for post-acute care providers 
to increase by 1.0% in fiscal year 2018.

Section 6407 of the Affordable Care Act added new Medicare requirements for face-to-face encounters to support claims for home 
health services.  Under 42 CFR § 424.22,  the certifying physician must document a face-to-face encounter with the patient  before 
making a certification that home health services are required under the Medicare home health benefit. A home health agency’s 
generated medical record documentation, by itself, is not sufficient in demonstrating the patient's eligibility for the home health 
benefit. Therefore,  additional  documentation,  such  as  an  admit  summary,  part  of  the  OASIS,  or  a  therapy  evaluation/therapy 
notes, must be signed off by the certifying physician and incorporated into the medical record to support the face-to-face.

The requirements for face-to-face encounters continue to be one of the most complex issues in the industry and can be the source 
of claims denials if not fulfilled. Section 6407(d) of the Affordable Care Act also provided that the requirements for face-to-face 
encounters in the provisions described above shall apply in the case of physicians making certifications for home health services 
under title XIX of the Act (Medicaid) in the same manner and to the same extent as such requirements apply under title XVIII 
 (Medicare). On February 2, 2016, CMS published a final rule, which is currently in effect, adding new requirements for Medicaid 
home health services. Among other things, the final rule requires that for the initial ordering of home health services, the physician 
must document that a face-to-face encounter that is related to the primary reason the beneficiary requires home health services 
occurred no more than 90 days before or 30 days after the start of services. The final rule also requires that for the initial ordering 
of certain medical equipment, the physician or authorized non-physician practitioner must document that a face-to-face encounter 
that is related to the primary reason the beneficiary requires medical equipment occurred no more than six months prior to the start 
of services. 

On July 31, 2019, CMS issued a final rule to update hospice payment rates and the wage index for fiscal year 2020. The rule 
includes a rebasing of continuous home care, inpatient respite care and general inpatient care to better reflect the costs of care. 
This rebasing will be offset by a reduction in routine home care payments of 2.7% to achieve budget neutrality. In addition, CMS 
eliminated the one-year “lag” in the use of the hospital wage index in an effort to align with the Inpatient Prospective Payment 
System ("IPPS") and other payment systems. CMS estimates hospices serving Medicare beneficiaries would see an estimated 
2.6% increase in payments. This increase is the result of a 3.0% market basket adjustment less a 0.4% productivity adjustment. 
We have estimated the impact of the final rule on us to be an increase in revenue of approximately 0.5%; however, we are expecting 
the impact on gross margin percentage to be a reduction of approximately 0.5% as the majority of the revenue increase will be 
passed through to the general inpatient and respite facilities. These estimates are subject to change as our mix of work changes. 

In November 2018, CMS issued the Calendar Year 2019 Home Health Final Rule, which provided for the first payment rate increase 
for home health providers since 2010. In the 2019 rule, CMS also issued proposed payment changes for Medicare home health 
providers for 2020. These proposed changes included changes to the Home Health Prospective Payment System ("HHPPS") case-
mix adjustment methodology through the use of a new Patient-Driven Groupings Model ("PDGM") for home health payments, a 
change in the unit of payment from a 60-day payment period to a 30-day payment period and the elimination of the use of therapy 
visits in the determination of payments. While the proposed changes are to be implemented in a budget neutral manner to the 
industry, the ultimate impact will vary by provider based on factors including patient mix and admission source. 

The CMS Calendar Year 2020 Home Health Final Rule, released in October 2019, sets forth the implementation of PDGM and a 
change in the unit of payment from 60-day episodes of care to 30-day periods of care. Additionally, in an effort to eliminate fraud 
risks, CMS is phasing out requests for anticipated payment ("RAPs") over 2020 with the full elimination of RAPs in 2021. CMS 
estimates that the proposed rule will result in a 1.3% increase in payments to home health providers. The increase is the result of 
a statutorily mandated 1.5% market basket increase pursuant to the Bipartisan Budget Act of 2018, reduced by 0.2% for the rural 
add-on. CMS is also assuming that the industry will make certain behavioral changes resulting in a decrease in reimbursement of 
4.36%. We have estimated the impact of the final rule on us to be a reduction in revenue of 2.8%. Our current view is that we can  
fully offset the impact via behavioral changes and a mix of cost levers which include clinical mix and utilization.

There are continuing efforts to reform governmental health care programs that could result in major changes in the health care 
delivery and reimbursement system on a national and state level, including changes directly impacting the reimbursement systems 
for our home health and hospice care centers. Though we cannot predict what, if any, reform proposals will be adopted, health 
care reform and legislation may have a material adverse effect on our business and our financial condition, results of operations 
and cash flows through decreasing payments made for our services.

We could be affected adversely by the continuing efforts of governmental payors to contain health care costs. We cannot assure 
you that reimbursement payments under governmental payor programs, including Medicare supplemental insurance policies, will 
remain at levels comparable to present levels or will be sufficient to cover the costs allocable to patients eligible for reimbursement 

14

pursuant to these programs. Any such changes could have a material adverse effect on our business and consolidated financial 
condition, results of operations and cash flows.

Quality reporting requirements may negatively impact Medicare reimbursement.

Hospice quality reporting was mandated by PPACA, which directs the Secretary to establish quality reporting requirements for 
hospice programs. Failure to submit required quality data will result in a 2 percentage point reduction to the market basket percentage 
increase for that fiscal year. This quality reporting program is currently “pay-for-reporting,” meaning it is the act of submitting 
data that determines compliance with program requirements.

Similarly, in the Calendar Year 2015 Home Health Final Rule, CMS proposed to establish a new “Pay-for-Reporting Performance 
Requirement” with which provider compliance with quality reporting program requirements can be measured. Home health agencies 
that do not submit quality measure data to CMS are subject to a 2.0% reduction in their annual home health payment update 
percentage. Home health agencies are required to report prescribed quality assessment data for a minimum of 70.0% of all patients 
with episodes of care that occur on or after July 1, 2015. This compliance threshold increased by 10.0% in each of two subsequent 
periods - i.e., for episodes beginning on or after July 1, 2016 and before June 30, 2017, home health agencies must score at least 
80%, and for episodes beginning on or after July 1, 2017 and thereafter, the required performance level is at least 90%.

The Improving Medicare Post-Acute Care Transformation Act of  2014 (the “IMPACT Act”) requires the submission of standardized 
data by home health agencies and other providers. Specifically, the IMPACT Act requires, among other significant activities, the 
reporting of standardized patient assessment data with regard to quality measures, resource use, and other measures. Failure to 
report data as required will subject providers to a 2% reduction in market basket prices then in effect.

There can be no assurance that all of our agencies will continue to meet quality reporting requirements in the future which may 
result in one or more of our agencies seeing a reduction in its Medicare reimbursements. Regardless, we, like other healthcare 
providers, are likely to incur additional expenses in an effort to comply with additional and changing quality reporting requirements.

Any economic downturn, deepening of an economic downturn, continued deficit spending by the Federal Government or state 
budget pressures may result in a reduction in payments and covered services.

Adverse developments in the United States could lead to a reduction in Federal Government expenditures, including governmentally 
funded programs in which we participate, such as Medicare and Medicaid. In addition, if at any time the Federal Government is 
not able to meet its debt payments unless the federal debt ceiling is raised, and legislation increasing the debt ceiling is not enacted, 
the Federal Government may stop or delay making payments on its obligations, including funding for government programs in 
which we participate, such as Medicare and Medicaid. Failure of the government to make payments under these programs could 
have a material adverse effect on our business and consolidated financial condition, results of operations and cash flows. Further, 
any failure by the United States Congress to complete the federal budget process and fund government operations may result in a 
Federal  Government  shutdown,  potentially  causing  us  to  incur  substantial  costs  without  reimbursement  under  the  Medicare 
program, which could have a material adverse effect on our business and consolidated financial condition, results of operations 
and cash flows. As an example, the failure of the 2011 Joint Select Committee to meet its Deficit Reduction goal resulted in an 
automatic reduction in Medicare home health and hospice payments of 2% beginning April 1, 2013.

Historically, state budget pressures have resulted in reductions in state spending. Given that Medicaid outlays are a significant 
component of state budgets, we can expect continuing cost containment pressures on Medicaid outlays for our services.

In addition, sustained unfavorable economic conditions may affect the number of patients enrolled in managed care programs and 
the profitability of managed care companies, which could result in reduced payment rates and could have a material adverse effect 
on our business and consolidated financial condition, results of operations and cash flows.

Future cost containment initiatives undertaken by private third party payors may limit our future revenue and profitability.

Our non-Medicare revenue and profitability are affected by continuing efforts of third party payors to maintain or reduce costs of 
health care by lowering payment rates, narrowing the scope of covered services, increasing case management review of services 
and negotiating pricing. There can be no assurance that third party payors will make timely payments for our services, and there 
is no assurance that we will continue to maintain our current payor or revenue mix. We are continuing our efforts to develop our 
non-Medicare sources of revenue and any changes in payment levels from current or future third party payors could have a material 
adverse effect on our business and consolidated financial condition, results of operations and cash flows.

15

Risks Related to Laws and Government Regulations

We are operating under a Corporate Integrity Agreement. Violations of this agreement could result in substantial penalties or 
exclusion from participation in the Medicare program.

Corporate Integrity Agreement

On April 23, 2014, with no admissions of liability on our part, we entered into a settlement agreement with the U.S. Department 
of Justice relating to certain of our clinical and business operations. Concurrently with our entry into this agreement, we entered 
into a corporate integrity agreement (“CIA”) with the Office of Inspector General-HHS (“OIG”). The CIA formalized various 
aspects of our already existing ethics and compliance programs and contained other requirements designed to help ensure our 
ongoing compliance with federal health care program requirements. Among other things, the CIA required us to maintain our 
existing compliance program, executive compliance committee and compliance committee of the Board of Directors; provide 
certain compliance training; continue screening new and current employees to ensure they are eligible to participate in federal 
health care programs; engage an independent review organization to perform certain audits and reviews and prepare certain reports 
regarding our compliance with federal health care programs, our billing submissions to federal health care programs and our 
compliance and risk mitigation programs; and provide certain reports and management certifications to the OIG. Additionally, the 
CIA specifically required that we report substantial overpayments that we discovered we had received from federal health care 
programs, as well as probable violations of federal health care laws. The corporate integrity agreement had a term of five years
that ended on April 21, 2019. We filed our final annual report on July 19, 2019.

Compassionate Care Hospice Corporate Integrity Agreement

On January 30, 2015, Compassionate Care Hospice (“CCH”) entered into a CIA with the OIG. The CIA required that CCH provide 
annual  on-site  compliance  training;  develop  and  implement  policies  to  ensure  compliance  with  federal  health  care  program 
requirements;  screen  new  and  current  employees  to  ensure  that  they  are  eligible  to  participate  in  federal  health  care 
programs; establish  a  compliance  committee  that  contains  both  a  Compliance  Officer  and  a Chief  Quality  Officer;  retain  a 
Governing Authority  expert  who  will  periodically  complete  a  compliance  program  review;  and  retain  an  independent  review 
organization (IRO) to complete claims review for hospice services rendered in New York. The OIG waived the claims review for 
the final year of the CCH CIA based on the closure of the New York operations. Additionally, the CIA required that CCH report 
substantial overpayments that CCH discovered it received from federal health care programs, as well as probable violations of 
federal, criminal, civil or administrative health care laws. Upon breach of the CIA, CCH could have become liable for payment 
of certain stipulated penalties, or could have been excluded from participation in federal health care programs. The CIA has a term 
of five years that ended on January 30, 2020. 

We are subject to extensive government regulation. Any changes to the laws and regulations governing our business, or to the 
interpretation  and  enforcement  of  those  laws  or  regulations,  could  have  a  material  adverse  effect  on  our  business  and 
consolidated financial condition, results of operations and cash flows.

Our industry is subject to extensive federal and state laws and regulations. See Part I, Item 1, “Our Regulatory Environment” for 
additional information on such laws and regulations. Federal and state laws and regulations impact how we conduct our business, 
the services we offer and our interactions with patients, our employees and the public and impose certain requirements on us such 
as:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

licensure and certification;

adequacy and quality of health care services;

qualifications of health care and support personnel;

quality and safety of medical equipment;

confidentiality, maintenance and security issues associated with medical records and claims processing;

relationships with physicians and other referral sources;

operating policies and procedures;

emergency preparedness risk assessments and policies and procedures;

policies and procedures regarding employee relations;

addition of facilities and services;

billing for services;

16

• 

• 

• 

requirements for utilization of services;

documentation required for billing and patient care; and

reporting and maintaining records regarding adverse events.

These laws and regulations, and their interpretations, are subject to change. Changes in existing laws and regulations, or their 
interpretations, or the enactment of new laws or regulations could have a material adverse effect on our business and consolidated 
financial condition, results of operations and cash flows by:

• 

• 

• 

• 

• 

• 

increasing our administrative and other costs;

increasing or decreasing mandated services;

causing us to abandon business opportunities we might have otherwise pursued;

decreasing utilization of services;

forcing us to restructure our relationships with referral sources and providers; or

requiring us to implement additional or different programs and systems.

Additionally, we are subject to various routine and non-routine reviews, audits and investigations by the Medicare and Medicaid 
programs and other federal and state governmental agencies, which have various rights and remedies against us if they establish 
that  we  have  overcharged  the  programs  or  failed  to  comply  with  program  requirements. Violation  of  the  laws  governing  our 
operations, or changes in interpretations of those laws, could result in the imposition of fines, civil or criminal penalties, and the 
termination of our rights to participate in federal and state-sponsored programs and/or the suspension or revocation of our licenses. 
If  we  become  subject  to  material  fines,  or  if  other  sanctions  or  other  corrective  actions  are  imposed  on  us,  our  business  and 
consolidated financial condition, results of operations and cash flows could be materially adversely affected.

We face periodic and routine reviews, audits and investigations under our contracts with federal and state government agencies 
and private payors, and these audits could have adverse findings that may negatively impact our business.

As a result of our participation in the Medicare and Medicaid programs, we are subject to various governmental reviews, audits 
and investigations to verify our compliance with these programs and applicable laws and regulations. We also are subject to audits 
under various government programs, including the Recovery Audit Contractors (“RACs”), Zone Program Integrity Contractors 
(“ZPICs”), Uniform Program Integrity Contractors ("UPICs"), Program Safeguard Contractors (“PSCs”) and Medicaid Integrity 
Contractors (“MICs”) as well as in accordance with the requirements of our CIA, in which third party firms engaged by CMS or 
by the Company conduct extensive reviews of claims data and medical and other records to identify potential improper payments 
under the Medicare program. Private pay sources also reserve the right to conduct audits. If billing errors are identified in the 
sample of reviewed claims, the billing error can be extrapolated to all claims filed which could result in a larger overpayment than 
originally identified in the sample of reviewed claims. Our costs to respond to and defend reviews, audits and investigations may 
be significant and could have a material adverse effect on our business and consolidated financial condition, results of operations 
and cash flows. Moreover, an adverse review, audit or investigation could result in:

• 

• 

• 

• 

required refunding or retroactive adjustment of amounts we have been paid pursuant to the federal or state programs or 
from private payors;

state or federal agencies imposing fines, penalties and other sanctions on us;

loss of our right to participate in the Medicare program, state programs, or one or more private payor networks; or

damage to our business and reputation in various markets.

These results could have a material adverse effect on our business and consolidated financial condition, results of operations and 
cash flows.

If a care center fails to comply with the conditions of participation in the Medicare program, that care center could be subjected 
to sanctions or terminated from the Medicare program.

Each of our care centers must comply with required conditions of participation in the Medicare program. If we fail to meet the 
conditions of participation at a care center, we may receive a notice of deficiency from the applicable state surveyor. If that care 
center then fails to institute an acceptable plan of correction to remediate the deficiency within the correction period provided by 
the state surveyor, that care center could be terminated from the Medicare program or subjected to alternative sanctions. CMS 
outlined its alternative sanction enforcement options for home health care centers through a regulation published in 2012; under 

17

the regulation, CMS may impose temporary management, direct a plan of correction, direct training or impose payment suspensions 
and civil monetary penalties, in each case, upon providers who fail to comply with the conditions of participation. Termination of 
one or more of our care centers from the Medicare program for failure to satisfy the program’s conditions of participation, or the 
imposition of alternative sanctions, could disrupt operations, require significant attention by management, or have a material 
adverse effect on our business and reputation and consolidated financial condition, results of operations and cash flows. 

We are subject to federal and state laws that govern our financial relationships with physicians and other health care providers, 
including potential or current referral sources.

We are required to comply with federal and state laws, generally referred to as “anti-kickback laws,” that prohibit certain direct 
and indirect payments or other financial arrangements between health care providers that are designed to encourage the referral 
of patients to a particular provider for medical services. In addition to these anti-kickback laws, the Federal Government has 
enacted  specific  legislation,  commonly  known  as  the  “Stark  Law,”  that  prohibits  certain  financial  relationships,  specifically 
including  ownership  interests  and  compensation  arrangements,  between  physicians  (and  the  immediate  family  members  of 
physicians) and providers of designated health services, such as home health care centers, to whom the physicians refer patients. 
Some of these same financial relationships are also subject to additional regulation by states. Although we believe we have structured 
our relationships with physicians and other potential referral sources to comply with these laws where applicable, we cannot assure 
you that courts or regulatory agencies will not interpret state and federal anti-kickback laws and/or the Stark Law and similar state 
laws regulating relationships between health care providers and physicians in ways that will adversely implicate our practices or 
that isolated instances of noncompliance will not occur. Violations of federal or state Stark or anti-kickback laws could lead to 
criminal  or  civil  fines  or  other  sanctions,  including  denials  of  government  program  reimbursement  or  even  exclusion  from 
participation in governmental health care programs, which could have a material adverse effect on our business and consolidated 
financial condition, results of operations and cash flows.

We may face significant uncertainty in the industry due to government health care reform.

The health care industry in the United States is subject to fundamental changes due to ongoing health care reform efforts and 
related political, economic and regulatory influences. In March 2010, comprehensive health care reform legislation was signed 
into law in the United States through the passage of PPACA. 

PPACA makes a number of changes to Medicare payment rates and also calls for a rebasing of the home health payment system. 
These reimbursement changes are described in detail in Part II, Item 7, “Management’s Discussion and Analysis of Financial 
Condition and Results of Operations: Overview – Payment.”

Regulations implementing the provisions of the PPACA and related initiatives may similarly increase our costs, decrease our 
revenues, expose us to expanded liability or require us to revise the ways in which we conduct our business.

PPACA also calls for a number of other changes to be made over time that will likely have a significant impact upon the health 
care delivery system. For example, PPACA mandates creation of a home health value-based purchasing program, the development 
of quality measures and decreases in home health reimbursement rates, including rebasing, as further described in Part II, Item 7, 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations: Overview – Payment.”

In addition, various health care reform proposals similar to the federal reforms described above have also emerged at the state 
level, including in several states in which we operate. We cannot predict with certainty what health care initiatives, if any, will be 
implemented at the state level, or what the ultimate effect of federal health care reform or any future legislation or regulation may 
have on us or on our business and consolidated financial condition, results of operations and cash flows.

In addition to impacting our Medicare businesses, PPACA may also significantly affect our non-Medicare businesses. PPACA 
makes many changes to the underwriting and marketing practices of private payors. The resulting economic pressures could prompt 
these payors to seek to lower their rates of reimbursement for the services we provide. PPACA continues to have residual effects 
on our non-Medicare business.

Finally, efforts to repeal or substantially modify provisions of the PPACA continue in Congress and in the courts. The ultimate 
outcomes of legislative efforts to repeal, substantially amend, eliminate or reduce funding for the PPACA is unknown. In addition 
to the prospect for legislative repeal or revision, the President and members of his administration hostile to the PPACA could seek 
to impose substantial changes upon the PPACA through administrative action, including revised regulation and other Executive 
Branch action. The effect of any major modification or repeal of the PPACA on our business, operations or financial condition 
cannot be predicted, but could be materially adverse.

18

Risks Related to our Growth Strategies

Our growth strategy depends on our ability to acquire additional care centers and integrate and operate these care centers 
effectively. If our growth strategy is unsuccessful or we are not able to successfully integrate newly acquired care centers into 
our  existing  operations,  our  business  and  consolidated  financial  condition,  results  of  operations  and  cash  flows  could  be 
materially adversely affected.

We may not be able to fully integrate the operations of our acquired businesses with our current business structure in an efficient 
and cost-effective manner. Acquisitions involve significant risks and uncertainties, including difficulties in recouping partial episode 
payments and other types of misdirected payments for services from the previous owners; difficulties integrating acquired personnel 
and business practices into our business; the potential loss of key employees, referral sources or patients of acquired care centers; 
the delay in payments associated with change in ownership, control and the internal process of the Medicare fiscal intermediary; 
and the assumption of liabilities and exposure to unforeseen liabilities of acquired care centers. Further, the financial benefits we 
expect to realize from many of our acquisitions are largely dependent upon our ability to improve clinical performance, overcome 
regulatory  deficiencies,  improve  the  reputation  of  the  acquired  business  in  the  community  and  control  costs.  The  failure  to 
accomplish any of these objectives or to effectively integrate any of these businesses could have a material adverse effect on our 
business and consolidated financial condition, results of operations and cash flows.

The indemnification provisions of acquisition agreements by which we have acquired companies may not fully protect us and 
as a result we may face unexpected liabilities.

Certain of the acquisition agreements by which we have acquired companies require the former owners to indemnify us against 
certain liabilities related to the operation of the acquired company before we acquired it. In most of these agreements, however, 
the liability of the former owners is limited and certain former owners may be unable to meet their indemnification responsibilities. 
We cannot assure you that these indemnification provisions will protect us fully or at all, and as a result we may face unexpected 
liabilities that adversely affect our financial statements.

State efforts to regulate the establishment or expansion of health care providers could impair our ability to expand our operations.

Some states require health care providers (including skilled nursing facilities, hospice care centers, home health care centers and 
assisted living facilities) to obtain prior approval, known as a CON or POA, in order to commence operations. See Part I, Item 1, 
“Our Regulatory Environment” for additional information on CONs and POAs. If we are not able to obtain such approvals, our 
ability to expand our operations could be impaired, which could have a material adverse effect on our business and consolidated 
financial condition, results of operations and cash flows.

Federal regulation may impair our ability to consummate acquisitions or open new care centers.

Changes in federal laws or regulations may materially adversely impact our ability to acquire care centers or open new start-up 
care centers. For example, the Social Security Act provides the Secretary with the authority to impose temporary moratoria on the 
enrollment of new Medicare providers, if deemed necessary to combat fraud, waste or abuse under government programs. While 
there are no active Medicare moratoria, there can be no assurance that CMS will not adopt a moratorium on new providers in the 
future.  Additionally, in 2010, CMS implemented and amended a regulation known as the “36 Month Rule” that is applicable to 
home health care center acquisitions. Subject to certain exceptions, the 36 Month Rule prohibits buyers of certain home health 
care centers - those that either enrolled in Medicare or underwent a change in majority ownership fewer than 36 months prior to 
the acquisition - from assuming the Medicare billing privileges of the acquired care center. The 36 Month Rule may restrict bona 
fide transactions and potentially block new investments in home health agencies.  These changes in federal laws and regulations, 
and similar future changes, may further increase competition for acquisition targets and could have a material detrimental impact 
on our acquisition strategy.

Risks Related to our Operations

Because we are limited in our ability to control rates received for our services, our business and consolidated financial condition, 
results of operations and cash flows could be materially adversely affected if we are not able to maintain or reduce our costs 
to provide such services.

As Medicare is our primary payor and rates are established through federal legislation, we have to manage our costs of providing 
care to achieve a desired level of profitability. Additionally, non-Medicare rates are difficult for us to negotiate as such payors are 
under pressure to reduce their own costs. As a result, we manage our costs in order to achieve a desired level of profitability 
including, but not limited to, centralization of various processes, the use of technology and management of the number of employees 

19

utilized. If we are not able to continue to streamline our processes and reduce our costs, our business and consolidated financial 
condition, results of operations and cash flows could be materially adversely affected.

Our industry is highly competitive, with few barriers to entry in certain states.

There are few barriers to entry in home health markets that do not require a CON or POA. Our primary competition comes from 
local privately-owned and hospital-owned health care providers. We compete based on the availability of personnel; the quality 
of services; expertise of visiting staff; and in certain instances, on the price of our services. Increased competition in the future 
may limit our ability to maintain or increase our market share.

Further, the introduction of new and enhanced service offerings by others, in combination with industry consolidation and the 
development of strategic relationships by our competitors (including mergers of competitors with each other and with insurers), 
could cause a decline in revenue or loss of market acceptance of our services or make our services less attractive. Additionally, 
we compete with a number of non-profit organizations that can finance acquisitions and capital expenditures on a tax-exempt basis 
or receive charitable contributions that are unavailable to us.

Managed care organizations and other third party payors continue to consolidate, which enhances their ability to influence the 
delivery of health care services. Consequently, the health care needs of patients in the United States are increasingly served by a 
smaller number of managed care organizations. These organizations generally enter into service agreements with a limited number 
of providers. Our business and consolidated financial condition, results of operations and cash flows could be materially adversely 
affected if these organizations terminate us as a provider and/or engage our competitors as a preferred or exclusive provider. In 
addition,  should  private  payors,  including  managed  care  payors,  seek  to  negotiate  additional  discounted  fee  structures  or  the 
assumption by health care providers of all or a portion of the financial risk through prepaid capitation arrangements, our business 
and consolidated financial condition, results of operations and cash flows could be materially adversely affected.

If we are unable to react competitively to new developments, our operating results may suffer. State CON or POA laws often limit 
the ability of competitors to enter into a given market, are not uniform throughout the United States and are frequently the subject 
of efforts to limit or repeal such laws. If states remove existing CONs or POAs, we could face increased competition in these 
states. For example, New Hampshire repealed its CON laws in 2015, and legislation was recently introduced in South Carolina 
that would have limited the application of its CON program. There can be no assurances that other states will not seek to eliminate 
or limit their existing CON or POA programs, which could lead to increased competition in these states. Further, we cannot assure 
you that we will be able to compete successfully against current or future competitors, which could have a material adverse effect 
on our business and consolidated financial condition, results of operations and cash flows.

If  we  are  unable  to  maintain  relationships  with  existing  patient  referral  sources,  our  business  and  consolidated  financial 
condition, results of operations and cash flows could be materially adversely affected.

Our success depends on referrals from physicians, hospitals and other sources in the communities we serve and on our ability to 
maintain good relationships with existing referral sources. Our referral sources are not contractually obligated to refer patients to 
us and may refer their patients to other providers. Our growth and profitability depend, in part, on our ability to establish and 
maintain close working relationships with these patient referral sources and to increase awareness and acceptance of the benefits 
of home health and hospice care by our referral sources and their patients. Our loss of, or failure to maintain, existing relationships 
or our failure to develop new referral relationships could have a material adverse effect on our business and consolidated financial 
condition, results of operations and cash flows.

If we are unable to provide consistently high quality of care, our business will be adversely impacted.

Providing quality patient care is the cornerstone of our business. We believe that hospitals, physicians and other referral sources 
refer patients to us in large part because of our reputation for delivering quality care. Clinical quality is becoming increasingly 
important within our industry. Effective October 2012, Medicare began to impose a financial penalty upon hospitals that have 
excessive rates of patient readmissions within 30 days from hospital discharge. We believe this regulation provides a competitive 
advantage to home health providers who can differentiate themselves based upon quality, particularly by achieving low patient 
acute care hospitalization readmission rates and by implementing disease management programs designed to be responsive to the 
needs of patients served by referring hospitals. We are focused intently upon improving our patient outcomes, particularly our 
patient  acute  care  hospitalization  readmission  rates.  If  we  should  fail  to  attain  our  goals  regarding  acute  care  hospitalization 
readmission rates and other quality metrics, we expect our ability to generate referrals would be adversely impacted, which could 
have a material adverse effect upon our business and consolidated financial condition, results of operations and cash flows.

20

Additionally, Medicare has established consumer-facing websites, Home Health Compare and Hospice Compare, that present data 
regarding our performance on certain quality measures compared to state and national averages. If we should fail to achieve or 
exceed these averages, it may affect our ability to generate referrals, which could have a material adverse effect upon our business 
and consolidated financial condition, results of operations and cash flows.

Our business depends on our information systems. A cyber-attack, security breach or our inability to effectively integrate, 
manage and keep our information systems secure and operational could disrupt our operations.

Our  business  depends  on  effective,  secure  and  operational  information  systems  which  include  systems  provided  by  external 
contractors and other service providers. For example, our care centers depend upon our information systems for patient care, 
accounting, billing, collections, risk management, quality assurance, human resources, payroll and other information. Our networks 
and devices store sensitive information, including intellectual property, proprietary business information and personally identifiable 
information of our patients, partners, and employees.

In general, our information systems are vulnerable to damage or interruption from fire, flood, power loss, telecommunications 
failure,  human  acts,  break-ins  and  similar  events.  Our  business  is  at  risk  from  and  may  be  impacted  by  information  security 
incidents, including ransomware, malware, phishing, social engineering, and other security events. Such incidents can range from 
individual attempts to gain unauthorized access to information technology systems to more sophisticated security threats. These 
events can also result from internal compromises, such as human error or malicious acts. These events can occur on our systems 
or on the systems of our partners and subcontractors.

Problems with, or the failure of, our technology and systems or any system upgrades or programming changes associated with 
such  technology  and  systems  could  have  a  material  adverse  effect  on  our  operations,  patient  care,  data  capture,  medical 
documentation, billing, collections, assessment of internal controls and management and reporting capabilities. If we experience 
a reduction in the performance, reliability, or availability of our information systems, our operations and ability to produce timely 
and accurate reports could be materially adversely affected.  If we are subject to cyber-attacks or security breaches in the future, 
this could result in harm to patients; business interruptions and delays; the loss, misappropriation, corruption or unauthorized 
access of data; litigation and potential liability under privacy, security and consumer protection laws or other applicable laws; 
reputational damage and federal and state governmental inquiries. Any such problems or failures and the costs incurred in correcting 
any such problems or failures, could have a material adverse effect on our business and consolidated financial condition, results 
of operations and cash flows. Further, to the extent our external information technology contractors or other service providers 
become  insolvent  or  fail  to  support  the  software  or  systems  we  have  licensed  from  them,  our  operations  could  be  materially 
adversely affected.  A failure to restore our information systems after the occurrence of any of these events could have a material 
adverse effect on our business and consolidated financial condition, results of operations and cash flows. Because of the confidential 
health information we store and transmit, loss of electronically stored information for any reason could expose us to a risk of 
regulatory action and litigation and possible liability and loss.

Our information systems and applications also require continual maintenance, upgrading and enhancement to meet our operational 
needs. Our acquisition activity requires transitions and integration of various information systems. We regularly upgrade and 
expand our information systems’ capabilities. If we experience difficulties with the transition and integration of information systems 
or are unable to implement, maintain, or expand our systems properly, we could suffer from, among other things, operational 
disruptions, regulatory problems and increases in administrative expenses.

As cyber threats continue to evolve, we may be required to expend significant capital and other resources to protect against the 
threat of security breaches or to mitigate and alleviate problems caused by breaches, including unauthorized access to patient data 
and  personally  identifiable  information  stored  in  our  information  systems,  and  the  introduction  of  computer  viruses  or  other 
malicious  software  programs  to  our  systems.  Our  security  measures  may  be  inadequate  to  prevent  security  breaches  and  our 
business operations could be materially adversely affected by federal and state fines and penalties, legal claims or proceedings, 
cancellation of contracts and loss of patients if security breaches are not prevented. The healthcare industry is currently experiencing 
increased attention on compliance with regulations designed to safeguard protected health information and mitigate cyber-attacks 
on entities.  There are significant costs associated with a breach, including investigation costs, remediation and mitigation costs, 
notification costs, attorney fees, and the potential for reputational harm and lost revenues due to a loss in confidence in the provider. 
We cannot predict the costs to comply with these laws or the costs associated with a potential breach of protected health information, 
which could have a material adverse effect on our business, results of operations, financial position and cash flows, and our business 
reputation.

We  have  installed  privacy  protection  systems  and  devices  on  our  network  and  point  of  care  tablets  in  an  attempt  to  prevent 
unauthorized access to information in our database. However, our technology may fail to adequately secure the confidential health 

21

information and personally identifiable information we maintain in our databases. In such circumstances, we may be held liable 
to our patients and regulators, which could result in fines, litigation or adverse publicity that could have a material adverse effect 
on our business and consolidated financial condition, results of operations and cash flows. Even if we are not held liable, any 
resulting negative publicity could harm our business and distract the attention of management.

We believe that our subcontractors and vendors take precautionary measures to prevent problems that could affect our business 
operations as a result of failure or disruption to their information systems. However, there is no guarantee such efforts will be 
successful in preventing a disruption, and it is possible that we may be impacted by information system failures. The occurrence 
of any information system failures could result in interruptions, delays, loss or corruption of data and cessations or interruptions 
in the availability of these systems. All of these events or circumstances, among others, could have an adverse effect on our business, 
results of operations, financial position and cash flows, and they could harm our business reputation.

We believe we have all the necessary licenses from third parties to use technology and software that we do not own. A third party 
could, however, allege that we are infringing its rights, which may deter our ability to obtain licenses on commercially reasonable 
terms from the third party, if at all, or cause the third party to commence litigation against us. In addition, we may find it necessary 
to initiate litigation to protect our trade secrets, to enforce our intellectual property rights and to determine the scope and validity 
of any proprietary rights of others. Any such litigation, or the failure to obtain any necessary licenses or other rights, could materially 
and adversely affect our business.

Possible changes in the case mix of patients, as well as payor mix and payment methodologies, could have a material adverse 
effect on our business and consolidated financial condition, results of operations and cash flows.

Our revenue is determined by a number of factors, including our mix of patients and the rates of payment among payors. Changes 
in the case mix of our patients, payment methodologies or the payor mix among Medicare, Medicaid and private payors could 
have a material adverse effect on our business and consolidated financial condition, results of operations and cash flows.

Our failure to negotiate favorable managed care contracts, or our loss of existing favorable managed care contracts, could 
have a material adverse effect on our business and consolidated financial condition, results of operations and cash flows.

One of our strategies is to diversify our payor sources by increasing the business we do with managed care companies, and we 
strive to put in place favorable contracts with managed care payors. However, we may not be successful in these efforts. Additionally, 
there is a risk that the favorable managed care contracts that we put in place may be terminated. Managed care contracts typically 
permit the payor to terminate the contract without cause, on very short notice, typically 60 days, which can provide payors leverage 
to reduce volume or obtain favorable pricing. Our failure to negotiate and put in place favorable managed care contracts, or our 
failure to maintain in place favorable managed care contracts, could have a material adverse effect on our business and consolidated 
financial condition, results of operations and cash flows.

A  write  off  of  a  significant  amount  of  intangible  assets  or  long-lived  assets  could  have  a  material  adverse  effect  on  our 
consolidated financial condition and results of operations.

A significant and sustained decline in our stock price and market capitalization, a significant decline in our expected future cash 
flows, a significant adverse change in the business climate or slower growth rates could result in the need to perform an impairment 
analysis under Accounting Standard Codification (“ASC”) Topic 350 “Intangibles – Goodwill and Other” in future periods in 
addition to our annual impairment test. If we were to conclude that a write down of goodwill is necessary, then we would record 
the appropriate charge, which could result in material charges that are adverse to our consolidated financial condition and results 
of operations. See Part II, Item 8, Note 4 – Goodwill and Other Intangible Assets, Net to our consolidated financial statements for 
additional information.

Because we have grown in part through acquisitions, goodwill and other acquired intangible assets represent a substantial portion 
of our assets. Goodwill was approximately $658.5 million as of December 31, 2019 and if we make additional acquisitions, it is 
likely that we will record additional goodwill and intangible assets in our consolidated financial statements. We also have long-
lived assets consisting of property and equipment and other identifiable intangible assets of $92.9 million as of December 31, 
2019, which we review on a periodic basis as well as when events or circumstances indicate that the carrying amount of an asset 
may not be recoverable. If a determination that a significant impairment in value of our unamortized intangible assets or long-
lived assets occurs, such determination could require us to write off a substantial portion of our assets. A write off of these assets 
could have a material adverse effect on our consolidated financial condition and results of operations.

A shortage of qualified registered nursing staff and other clinicians, such as therapists and nurse practitioners, could materially 
impact our ability to attract, train and retain qualified personnel and could increase operating costs.

22

We compete for qualified personnel with other healthcare providers. Our ability to attract and retain clinicians depends on several 
factors, including our ability to provide these personnel with attractive assignments and competitive salaries and benefits. We 
cannot be assured we will succeed in any of these areas. In addition, there are shortages of qualified health care personnel in some 
of our markets. As a result, we may face higher costs of attracting clinicians and providing them with attractive benefit packages 
than we originally anticipated which could have a material adverse effect on our business and consolidated financial condition, 
results of operations and cash flows. In addition, if we expand our operations into geographic areas where health care providers 
historically have been unionized, or if any of our care center employees become unionized, being subject to a collective bargaining 
agreement may have a negative impact on our ability to timely and successfully recruit qualified personnel and may increase our 
operating costs. Generally, if we are unable to attract and retain clinicians, the quality of our services may decline and we could 
lose patients and referral sources, which could have a material adverse effect on our business and consolidated financial condition, 
results of operations and cash flows.

Our insurance liability coverage may not be sufficient for our business needs.

As a result of operating in the home health industry, our business entails an inherent risk of claims, losses and potential lawsuits 
alleging incidents involving our employees that are likely to occur in a patient’s home. We maintain professional liability insurance 
to provide coverage to us and our subsidiaries against these risks. However, we cannot assure you claims will not be made in the 
future in excess of the limits of our insurance, nor can we assure you that any such claims, if successful and in excess of such 
limits, will not have a material adverse effect on our business and consolidated financial condition, results of operations and cash 
flows. Our insurance coverage also includes fire, property damage and general liability with varying limits. We cannot assure you 
that the insurance we maintain will satisfy claims made against us or that insurance coverage will continue to be available to us 
at commercially reasonable rates, in adequate amounts or on satisfactory terms. Any claims made against us, regardless of their 
merit or eventual outcome, could damage our reputation and business.

We may be subject to substantial malpractice or other similar claims.

The services we offer involve an inherent risk of professional liability and related substantial damage awards. As of February 14, 
2020,  we  have  approximately  21,300 employees  (11,600  home  health,  5,800  hospice,  3,000  personal  care  and  900  corporate 
employees). In addition, we employ direct care workers on a contractual basis to support our existing workforce. Due to the nature 
of our business, we, through our employees and caregivers who provide services on our behalf, may be the subject of medical 
malpractice claims. A court could find these individuals should be considered our agents, and, as a result, we could be held liable 
for their acts or omissions. We cannot predict the effect that any claims of this nature, regardless of their ultimate outcome, could 
have on our business or reputation or on our ability to attract and retain patients and employees. While we maintain malpractice 
liability coverage that we believe is appropriate given the nature and breadth of our operations, any claims against us in excess of 
insurance limits, or multiple claims requiring us to pay deductibles, could have a material adverse effect on our business and 
consolidated financial condition, results of operations and cash flows.

If we are unable to maintain our corporate reputation, our business may suffer.

Our success depends on our ability to maintain our corporate reputation, including our reputation for providing quality patient 
care and for compliance with Medicare requirements and the other laws to which we are subject. Adverse publicity surrounding 
any aspect of our business, including the death or disability of any of our patients due to our failure to provide proper care, or due 
to any failure on our part to comply with Medicare requirements or other laws to which we are subject, could negatively affect 
our Company’s overall reputation and the willingness of referral sources to refer patients to us.

We depend on the services of our executive officers and other key employees.

We depend greatly on the efforts of our executive officers and other key employees to manage our operations. The loss or departure 
of any one of these executives or other key employees could have a material adverse effect on our business and consolidated 
financial condition, results of operations and cash flows.

23

Our operations could be impacted by natural disasters.

The occurrence of natural disasters in the markets in which we operate could not only impact the day-to-day operations of our 
care centers, but could also disrupt our relationships with patients, employees and referral sources located in the affected areas 
and, in the case of our corporate office, our ability to provide administrative support services, including billing and collection 
services. In addition, any episode of care that is not completed due to the impact of a natural disaster will generally result in lower 
revenue for the episode. For example, our corporate office and a number of our care centers are located in the southeastern United 
States and the Gulf Coast Region, increasing our exposure to hurricanes and flooding. Future hurricanes or other natural disasters 
may have a material adverse effect on our business and consolidated financial condition, results of operations and cash flows.

Risks Related to Liquidity

Delays in payment may cause liquidity problems.

Our business is characterized by delays from the time we provide services to the time we receive payment for these services. If 
we have difficulty in obtaining documentation, such as physician orders, experience information system problems or experience 
other issues that arise with Medicare or other payors, we may encounter additional delays in our payment cycle.

In addition, timing delays in billings and collections may cause working capital shortages. Working capital management, including 
prompt and diligent billing and collection, is an important factor in achieving our financial results and maintaining liquidity. It is 
possible  that  documentation  support,  system  problems,  Medicare  or  other  provider  issues  or  industry  trends  may  extend  our 
collection period, which may materially adversely affect our working capital, and our working capital management procedures 
may not successfully mitigate this risk. CMS's inability to have its systems ready to properly reimburse home health providers 
under the new PDGM could have a material adverse effect on our business and consolidated financial condition, results of operations 
and cash flows.

On May 31, 2018, CMS issued a notice indicating its intention to re-launch a home health agency ("HHA") pre-claim review 
demonstration project. Now called the Review Choice Demonstration for Home Health Services, the revised demonstration will 
give HHAs in the demonstration states 3 options: pre-claim review of all claims, post-payment review of all claims, or minimal 
post-payment review with a 25% payment reduction for all home health services. The demonstration initially will apply to HHA 
providers in Florida, Illinois, North Carolina, Ohio, and Texas, with the option to expand after 5 years to other states in the Medicare 
Administrative Contractor Jurisdiction M (Palmetto). In an October 21, 2019 release, CMS announced that it will reschedule the 
next phase of its RCD to allow agencies time to transition to PDGM. RCD implementation will resume on March 2, 2020 in Texas, 
followed by demonstrations in North Carolina and Florida on May 4, 2020.  However, CMS officials have indicated that these 
dates are subject to change.  Following the start of the demonstration in Texas, the demonstration is expected to begin in North 
Carolina and Florida on May 4, 2020. CMS will monitor the transition to the PDGM and assess the need for any change to this 
date.

Additionally, our hospice operations may experience payment delays. We have experienced payment delays when attempting to 
collect funds from state Medicaid programs in certain instances. Delays in receiving payments from these programs may also 
materially adversely affect our working capital.

Changes in units of payment for home health agencies could reduce our Medicare home health reimbursement levels.

As required by the Bipartisan Budget Act of 2018, the PDGM will change the unit of payment for home health agencies from a 
60-day episode of care to 30-day periods of care.  This change is proposed to be implemented in a budget neutral manner. Thus, 
the move to the PDGM is not supposed to result in lower net reimbursement. However, CMS has made assumptions about behavioral 
changes; for example, that home health agencies will change their documentation and coding practices and would put the highest 
paying diagnosis code as the principal diagnosis code in order to have a 30-day period be placed into a higher-paying clinical 
group. CMS has taken into account expected behavioral effects of policy changes related to implementation of the PDGM, resulting 
in lower reimbursement levels in some cases. Accordingly, the implementation of the PDGM could negatively impact our 2020 
rate of reimbursement and have a material adverse effect on our business and consolidated financial condition, results of operations 
and cash flows.  See Part I, Item 1, “Our Regulatory Environment - Home Health Payment Reform” for additional information on 
the PDGM.

24

The volatility and disruption of the capital and credit markets and adverse changes in the United States and global economies 
could impact our ability to access both available and affordable financing, and without such financing, we may be unable to 
achieve our objectives for strategic acquisitions and internal growth.

While we intend to finance strategic acquisitions and internal growth with cash flows from operations and borrowings under our 
revolving credit facility, we may require sources of capital in addition to those presently available to us. Uncertainty in the capital 
and credit markets may impact our ability to access capital on terms acceptable to us (i.e. at attractive/affordable rates) or at all, 
and this may result in our inability to achieve present objectives for strategic acquisitions and internal growth. Further, in the event 
we need additional funds, and we are unable to raise the necessary funds on acceptable terms, our business and consolidated 
financial condition, results of operations and cash flows could be materially adversely affected.

Our indebtedness could impact our financial condition and impair our ability to fulfill other obligations.

As of December 31, 2019, we had total outstanding indebtedness of approximately $242.3 million. Our level of indebtedness could 
have a material adverse effect on our business and consolidated financial position, results of operations and cash flows and could 
impair our ability to fulfill other obligations in several ways, including:

• 

• 

• 

• 

• 

it could require us to dedicate a portion of our cash flow from operations to payments on our indebtedness, which 
could reduce the availability of cash flow to fund acquisitions, start-ups, working capital, capital expenditures and 
other general corporate purposes;

it could limit our ability to borrow money or sell stock for working capital, capital expenditures, debt service 
requirements and other purposes;

it could limit our flexibility in planning for, and reacting to, changes in our industry or business;

it could make us more vulnerable to unfavorable economic or business conditions; and

it could limit our ability to make acquisitions or take advantage of other business opportunities.

In the event we incur additional indebtedness, the risks described above could increase.

The agreements governing our indebtedness contain various covenants that limit our discretion in the operation of our business 
and our failure to satisfy requirements in these agreements could have a material adverse effect on our business and consolidated 
financial condition, results of operations and cash flows.

The agreements governing our indebtedness (the “Debt Agreements”) contain certain obligations, including restrictive covenants 
that require us to comply with or maintain certain financial covenants and ratios and restrict our ability to:

• 

• 

incur additional debt;

redeem or repurchase stock, pay dividends or make other distributions;

•  make certain investments;

• 

• 

create liens;

enter into transactions with affiliates;

•  make acquisitions;

• 

enter into joint ventures;

•  merge or consolidate;

• 

• 

• 

invest in foreign subsidiaries;

amend acquisition documents;

enter into certain swap agreements;

•  make certain restricted payments;

• 

transfer, sell or leaseback assets; and

•  make fundamental changes in our corporate existence and principal business.

25

Our Debt Agreements also limit our ability to reinvest the net cash proceeds from asset sales or subordinated debt issuances in 
certain circumstances. For example, in the event we or any of our subsidiaries receive more than $5 million in net cash proceeds 
from an asset sale, disposition or involuntary disposition, our Debt Agreements require us to prepay our term loan facility and 
revolving credit facility with all of such net cash proceeds, unless we elect to reinvest the net cash proceeds in fixed or capital 
assets related to our business.

In addition, events beyond our control could affect our ability to comply with the Debt Agreements. Any failure by us to comply 
with or maintain all applicable financial covenants and ratios and to comply with all other applicable covenants could result in an 
event of default with respect to the Debt Agreements. If we are unable to obtain a waiver from our lenders in the event of any non-
compliance, our lenders could accelerate the maturity of any outstanding indebtedness and terminate the commitments to make 
further extensions of credit (including our ability to borrow under our revolving credit facility). Any failure to comply with these 
covenants could have a material adverse effect on our business and consolidated financial condition, results of operations and cash 
flows.

The potential cessation or modification of LIBOR may increase our interest expense or otherwise adversely affect us.

Our credit facility carries a floating interest rate which is tied to the Eurodollar rate (i.e., LIBOR) and the prime rate. On July 27, 
2017, the United Kingdom’s Financial Conduct Authority, which regulates LIBOR, announced that it intends to stop persuading 
or compelling banks to submit LIBOR quotations after 2021 (the “FCA Announcement”). The FCA Announcement indicates that 
the continuation of LIBOR on the current basis cannot and will not be assured after 2021, and LIBOR may cease to exist or 
otherwise be unsuitable for use as a benchmark. Recent proposals for LIBOR reforms may result in the establishment of new 
methods  of  calculating  LIBOR  or  the  establishment  of  one  or  more  alternative  benchmark  rates. Although  our  credit  facility 
provides for alternative base rates, some of those alternative base rates are related to LIBOR, and the consequences of any potential 
cessation, modification or other reform of LIBOR cannot be predicted at this time. If LIBOR ceases to exist, we most likely will 
need to amend the credit facility, and we cannot predict what alternative interest rate(s) will be negotiated with our counterparties. 
As a result, our interest expense may increase, our ability to refinance some or all of our existing indebtedness may be impacted 
and our available cash flow may be adversely affected.

Risks Related to Ownership of Our Common Stock

The price of our common stock may be volatile.

The price at which our common stock trades may be volatile. The stock market from time to time experiences significant price 
and volume fluctuations that impact the market prices of securities, particularly those of health care companies. The market price 
of our common stock may be influenced by many factors, including:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

our operating and financial performance;

variances in our quarterly financial results compared to research analyst expectations;

the depth and liquidity of the market for our common stock;

future purchases or sales of common stock by the Company or large stockholders or the perception that such purchases 
or sales could occur;

investor, analyst and media perception of our business and our prospects;

developments relating to litigation or governmental investigations;

changes  or  proposed  changes  in  health  care  laws  or  regulations  or  enforcement  of  these  laws  and  regulations,  or 
announcements relating to these matters;

departure of key personnel;

changes in the Medicare, Medicaid and private insurance payment rates for home health and hospice;

announcements by us or our competitors of significant contracts, acquisitions, strategic partnerships, joint ventures or 
capital commitments; or

• 

general economic and stock market conditions.

In addition, the stock market in general, and the NASDAQ Global Select Market (“NASDAQ”) in particular, has experienced 
price and volume fluctuations that we believe have often been unrelated or disproportionate to the operating performance of health 
care provider companies. These broad market and industry factors may materially reduce the market price of our common stock, 

26

regardless of our operating performance. Securities class-action cases have often been brought against companies following periods 
of volatility in the market price of their securities.

The activities of short sellers could reduce the price or prevent increases in the price of our common stock. “Short sale” is defined 
as the sale of stock by an investor that the investor does not own. Typically, investors who sell short believe the price of the stock 
will fall, and anticipate selling shares at a higher price than the purchase price at which they will buy the stock. As of December 31, 
2019, investors held a short position of approximately 1.3 million shares of our common stock which represented 4% of our 
outstanding common stock. The anticipated downward pressure on our stock price due to actual or anticipated sales of our stock 
by some institutions or individuals who engage in short sales of our common stock could cause our stock price to decline.

Our Board of Directors may use anti-takeover provisions or issue stock to discourage a change of control.

Our certificate of incorporation currently authorizes us to issue up to 60,000,000 shares of common stock and 5,000,000 shares 
of undesignated preferred stock. Our Board of Directors may cause us to issue additional stock to discourage an attempt to obtain 
control of our company. For example, shares of stock could be sold to purchasers who might support our Board of Directors in a 
control contest or to dilute the voting or other rights of a person seeking to obtain control. In addition, our Board of Directors could 
cause us to issue preferred stock entitling holders to vote separately on any proposed transaction, convert preferred stock into 
common stock, demand redemption at a specified price in connection with a change in control, or exercise other rights designed 
to impede a takeover.

The issuance of additional shares may, among other things, dilute the earnings and equity per share of our common stock and the 
voting rights of common stockholders.

We have implemented other anti-takeover provisions or provisions that could have an anti-takeover effect, including advance 
notice requirements for director nominations and stockholder proposals, no cumulative voting for directors, director vacancies are 
filled by remaining directors (including vacancies resulting from removal), and the number of directors is fixed by the Board of 
Directors, and the Board of Directors can increase or decrease the size of the Board of Directors without stockholder approval 
(within the range set forth in our Certificate of Incorporation and Bylaws). These provisions, and others that our Board of Directors 
may adopt hereafter, may discourage offers to acquire us and may permit our Board of Directors to choose not to entertain offers 
to purchase us, even if such offers include a substantial premium to the market price of our stock. Therefore, our stockholders may 
be deprived of opportunities to profit from a sale of control.

ITEM 1B.  UNRESOLVED STAFF COMMENTS

None.

27

ITEM 2.  PROPERTIES

Our  executive  office  is  located  in  Nashville,  Tennessee  in  a  leased  property  consisting  of  25,097  square  feet;  our  corporate 
headquarters is located in Baton Rouge, Louisiana in a leased property consisting of 85,955 square feet. We believe we have 
adequate space to accommodate our corporate staff located in these locations for the foreseeable future.

In addition to our executive office and corporate headquarters, we also lease facilities for our home health, hospice and personal-
care care centers. Generally, our leases have an initial term of five years, but range from one to ten years. Most of our leases also 
contain early termination options and renewal options. The following table shows the location of our 321 Medicare-certified home 
health care centers, 138 Medicare-certified hospice care centers and 12 personal-care care centers at December 31, 2019:

State

Alabama

Arkansas

Arizona

California

Connecticut

Delaware

Florida

Georgia

Illinois

Indiana

Kansas

Kentucky

Louisiana

Massachusetts

Maine

Maryland

Michigan

Minnesota

Mississippi

Missouri

Home Health

Hospice

Personal Care

State

Home Health

Hospice

Personal Care

30

5

3

4

4

2

18

60

3

5

1

17

10

5

2

9

—

—

9

6

7

—

1

2

1

2

5

10

1

1

2

—

5

10

4

3

1

1

—

1

— New Jersey

— Nebraska

— New York

— New Hampshire

— North Carolina

— Ohio

1 Oklahoma

— Oregon

— Pennsylvania

— Rhode Island

— South Carolina

— South Dakota

— Tennessee

10 Texas

— Virginia

— Washington

— West Virginia

— Wisconsin

— Washington, D.C.

—

Total

2

—

4

3

8

1

6

3

7

1

21

—

44

1

13

1

11

1

1

321

7

2

—

4

6

3

1

1

14

2

8

1

11

10

4

—

6

1

—

138

—

—

—

—

—

—

—

—

—

—

—

—

1

—

—

—

—

—

—

12

ITEM 3.  LEGAL PROCEEDINGS

See Part II, Item 8, Note 10 – Commitments and Contingencies for information concerning our legal proceedings.

ITEM 4.  MINE SAFETY DISCLOSURES

Not applicable.

28

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 
ISSUER PURCHASES OF EQUITY SECURITIES

PART II

Market Information and Holders

Our common stock trades on the NASDAQ Global Select Market under the trading symbol “AMED.” As of February 14, 2020, 
there were approximately 495 holders of record of our common stock. This number of holders of record does not represent the 
actual number of beneficial owners of our common stock because shares are frequently held in “street name” by securities dealers 
and others for the benefit of individual owners who have the right to vote their shares.

Dividend Policy

We have not declared or paid any cash dividends on our common stock or any other of our securities and do not expect to pay cash 
dividends for the foreseeable future. We currently intend to retain our future earnings, if any, to fund the development and growth 
of  our  business.  Future  decisions  concerning  the  payment  of  dividends  will  depend  upon  our  results  of  operations,  financial 
condition, capital expenditure plans and debt service requirements, as well as such other factors as our Board of Directors, in its 
sole discretion, may consider relevant. In addition, our outstanding indebtedness restricts, and we anticipate any additional future 
indebtedness may restrict, our ability to pay cash dividends; provided, however, that we may pay dividends (i) payable solely in 
our equity securities and (ii) if (1) no default or event of default under the Credit Agreement shall have occurred and be continuing 
at the time of such dividend or would result therefrom, (2) we demonstrate that, upon giving pro forma effect to such dividend, 
our consolidated leverage ratio (as defined in the Credit Agreement) is less than 2.0 to 1.0 and (3) we demonstrate a minimum 
liquidity of $50 million upon giving effect to such dividend.

Purchases of Equity Securities

The following table provides the information with respect to purchases made by us of shares of our common stock during each of 
the months during the three-month period ended December 31, 2019:

Period
October 1, 2019 to October 31, 2019
November 1, 2019 to November 30, 2019
December 1, 2019 to December 31, 2019

(a)
Total Number
of  Shares (or Units)
Purchased

1,272
—
—
1,272 (1)

(b)
Average Price
Paid  
per Share (or Unit)
135.17
$
—
—
135.17

$

(c)
Total Number  of
Shares (or Units)
Purchased as Part of
Publicly Announced
Plans or Programs

(d)
Maximum Number  (or
Approximate Dollar
Value) of Shares (or
Units) That May Yet Be
Purchased Under the
Plans or Programs (2)

— $

—

—

— $

100,000,000

100,000,000

100,000,000

100,000,000

(1) 

Includes shares of common stock surrendered to us by certain employees to satisfy tax withholding obligations in connection with the vesting of non-
vested stock previously awarded to such employees under our 2008 and 2018 Omnibus Incentive Compensation Plans.

(2)  On February 25, 2019, we announced that our board of directors authorized a stock repurchase program, under which we may repurchase up to $100 

million of our outstanding common stock through March 1, 2020. As of December 31, 2019, we have not repurchased any shares pursuant to this stock 
repurchase program.

Stock Performance Graph

The Performance Graph below compares the cumulative total stockholder return on our common stock, $0.001 par value per share, 
for the five-year period ended December 31, 2019, with the cumulative total return on the NASDAQ composite index and an 
industry peer group over the same period (assuming the investment of $100 in our common stock, the NASDAQ composite index 
and the industry peer group on December 31, 2014 and the reinvestment of dividends). The peer group we selected is comprised 
of: Addus Homecare Corporation ("ADUS"), Chemed Corporation ("CHE"), Encompass Health Corporation ("EHC"), LHC Group, 
Inc. (“LHCG”) and National Healthcare Corporation (“NHC”). The cumulative total stockholder return on the following graph is 
historical and is not necessarily indicative of future stock price performance. No cash dividends have been paid on our common 
stock.

29

Amedisys, Inc.

NASDAQ Composite

Peer Group

12/31/2014

12/31/2015

12/31/2016

12/31/2017

12/31/2018

12/31/2019

$

$

$

100.00

100.00

100.00

$

$

$

133.97

106.96

111.06

$

$

$

145.25

116.45

129.16

$

$

$

179.59

150.96

162.93

$

$

$

399.01

146.67

210.21

$

$

$

568.72

200.49

281.40

This stock performance information is “furnished” and shall not be deemed to be “soliciting material” or subject to Regulation 
14A under the Securities Exchange Act of 1934 (the “Exchange Act”), shall not be deemed “filed” for purposes of Section 18 of 
the Exchange Act or otherwise subject to the liabilities of that section, and shall not be deemed incorporated by reference in any 
filing under the Securities Act of 1933, as amended, or the Exchange Act, whether made before or after the date of this report and 
irrespective of any general incorporation by reference language in any such filing, except to the extent we specifically incorporate 
the information by reference.

30

ITEM 6. SELECTED FINANCIAL DATA

The selected consolidated financial data presented below is derived from our audited consolidated financial statements for the 
five-year period ended December 31, 2019. The financial data for the years ended December 31, 2019, 2018 and 2017 should be 
read  together  with  our  consolidated  financial  statements  and  related  notes  included  in  Item 8,  “Financial  Statements  and 
Supplementary Data” and the information included in Item 7, “Management’s Discussion and Analysis of Financial Condition 
and Results of Operations” herein.

2019

2018

2017 (1)

2016 (2)

2015 (3)

(Amounts in thousands, except per share data)

Income Statement Data:

Net service revenue

Operating income (loss)

Net income (loss) attributable to Amedisys, Inc.

Net income (loss) attributable to Amedisys, Inc. per
basic share

Net income (loss) attributable to Amedisys, Inc. per
diluted share

$

$

$

$

$

1,955,633

177,472

126,833

3.95

3.84

$

$

$

$

$

1,662,578

155,148

119,346

3.64

3.55

$

$

$

$

$

1,511,272

78,524

30,301

0.90

0.88

$

$

$

$

$

1,419,261

57,340

37,261

1.12

1.10

$

$

$

$

$

1,266,489

(9,166)

(3,021)

(0.09)

(0.09)

(1)  During 2017, we recorded charges related to the Securities Class Action Lawsuit settlement and related legal fees in the 

amount of $29.8 million ($18.1 million, net of tax). Additionally, we recorded a charge in the amount of $21.4 million 
as the result of H.R. 1 (Tax Cuts and Jobs Act) enacted on December 22, 2017.

(2)  During 2016, we recorded Homecare Homebase (“HCHB”) implementation costs in the amount of $8.4 million 

($5.1 million, net of tax) and recognized a non-cash charge to write off assets as a result of our conversion to the HCHB 
platform in the amount of $4.4 million ($2.7 million, net of tax).

(3)  During 2015, we recorded non-cash charges to write off the software costs incurred related to the development of AMS3 
Home Health and Hospice in the amount of $75.2 million ($45.5 million, net of tax) and to reduce the carrying value of 
our corporate headquarters in the amount of $2.1 million ($1.2 million, net of tax).

Balance Sheet Data:

Total assets

Total debt, including current portion

Total Amedisys, Inc. stockholders’ equity

Cash dividends declared per common share

2019

2018

2017

2016

2015

(Amounts in thousands)

$

$

$

$

1,262,745

242,183

640,450

$

$

$

— $

717,118

7,387

481,582

$

$

$

— $

813,482

88,841

515,321

$

$

$

— $

734,029

93,029

460,203

$

$

$

— $

681,715

96,630

409,568

—

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 
OPERATIONS

The following discussion and analysis provides information we believe is relevant to an assessment and understanding of our 
results of operations and financial condition for 2019, 2018 and 2017. This discussion should be read in conjunction with our 
audited financial statements included in Item 8, “Financial Statements and Supplementary Data” and Part I, Item 1, “Business” 
of this Annual Report on Form 10-K. The following analysis contains forward-looking statements about our future revenues, 
operating results and expectations. See “Special Caution Concerning Forward-Looking Statements” for a discussion of the risks, 
assumptions and uncertainties affecting these statements as well as Part I, Item 1A, “Risk Factors.”

Overview

We are a provider of high-quality in-home healthcare and related services to the chronic, co-morbid, aging American population, 
with approximately 74%, 73% and 76% of our revenue derived from Medicare for 2019, 2018 and 2017, respectively.

31

Our operations involve servicing patients through our three reportable business segments: home health, hospice and personal care. 
Our home health segment delivers a wide range of services in the homes of individuals who may be recovering from an illness, 
injury or surgery. Our hospice segment provides care that is designed to provide comfort and support for those who are facing a 
terminal  illness.  Our  personal  care  segment  provides  patients  assistance  with  the  essential  activities  of  daily  living. As  of 
December 31, 2019, we owned and operated 321 Medicare-certified home health care centers, 138 Medicare-certified hospice 
care centers and 12 personal-care care centers, including unconsolidated joint ventures, in 38 states within the United States and 
the District of Columbia.

Care Centers Summary (Includes Unconsolidated Joint Ventures)

At December 31, 2016

Acquisitions/Start-Ups/De Novos
Closed/Consolidated

At December 31, 2017

Acquisitions/Start-Ups/De Novos
Closed/Consolidated

At December 31, 2018

Acquisitions/Start-Ups/De Novos
Closed/Consolidated

At December 31, 2019

Home Health

Hospice

Personal Care

330
3
(10)
323
1
(1)
323
3
(5)
321

81
2
—
83
1
—
84
59
(5)
138

14
7
(6)
15
1
(4)
12
—
—
12

When we refer to “same store business,” we mean home health, hospice and personal-care care centers that we have operated for 
at least the last twelve months and start-ups that are an expansion of a same store care center; when we refer to “acquisitions,” we 
mean home health, hospice and personal-care care centers that we acquired within the last twelve months; and when we refer to 
“de novos,” we mean home health, hospice and personal-care care centers opened by us in the last twelve months which are not 
an expansion of a same store care center. Once a care center has been in operation for a twelve month period, the results for that 
particular care center are included as part of our same store business from that date forward. 

2019 Developments

•  Continued to deliver on our goal of clinical distinction with 86% of our care centers at 4+ Stars in the January 2020 Home 

Health Compare ("HHC") release.

•  Outperformed the industry on all Hospice Item Set ("HIS") measures.

• 

Performed over 12.3 million visits.

•  Lowered company voluntary turnover rate to 16.9%.

•  Acquired and successfully integrated Compassionate Care Hospice ("CCH") and RoseRock Healthcare ("RoseRock") 
and signed a definitive agreement to acquire Asana Hospice (subsequently closed on January 1, 2020) making Amedisys 
the third largest hospice company in the United States, exceeding 11,000 in hospice average daily census.

• 

• 

• 

Successfully piloted several tools and data analytics platforms of Medalogix, a predictive data and analytics company, 
helping to further optimize our current business and enabling us to work more closely with Medicare Advantage payors.

Implemented pay practice changes and staffing model efficiencies to further drive operational excellence.

Invested in the business to prepare ourselves for the Patient-Driven Groupings Model ("PDGM").

•  Executed  innovative  personal  care  partnership  with  ClearCare,  giving  Amedisys  access  to  personal  care  services 

nationwide.

• 

Increased net service revenue 18% and operating income 14%.

•  Expanded home health gross margin as a percentage of revenue by 150 basis points.

•  Delivered over $200 million in cash flow from operations.

32

2020 Strategy

•  Continue our commitment to clinical distinction with a goal of all care centers achieving a minimum of 4.0 Quality Star 

Rating.

•  Continue to focus on consistent organic growth (de novos) and inorganic expansion in all three segments.

• 

• 

• 

Focus on recruitment and retention, applying more sophisticated analytics to understand what drives turnover.

Successfully implement PDGM.

Invest in further expansion of Medalogix products.

•  Deliver on CCH expectations through realization of synergies.

•  Expand revenue in innovative payment relationships with Medicare Advantage payors.

•  Build infrastructure to provide care coordination to patients in need of home health, hospice or personal care.

• 

Incubate new and innovative relationships focused on expanding our breadth and depth inside the home.

Financial Performance

Results for the year ended December 31, 2019 reflect the results of our continued focus on operational improvements and efficiencies  
and the successful acquisition and integration of our hospice acquisitions.

Our home health care centers experienced growth in volumes and improvement in utilization and clinician mix which, combined 
with the positive impact of the 2019 changes in reimbursement, led to the segment delivering a $27 million increase in operating 
income.

Our hospice segment completed the acquisitions of CCH and RoseRock. These acquisitions contributed approximately $22 million 
in operating income to the hospice segment.

Our personal care segment contributed approximately $8 million in operating income during 2019.

Economic and Industry Factors

Our home health, hospice and personal care segments operate in a highly fragmented and highly competitive industry. The degree 
of competitiveness varies based upon whether our care centers operate in states that require a certificate of need (CON) or permit 
of approval (POA). In such states, expansion by existing providers or entry into the market by new providers is permitted only 
where determination is made by state health authorities that a given amount of unmet healthcare need exists. Currently, 70% and 
28% of our home health and hospice care centers, respectively, operate in CON/POA states.

As the Federal government continues to debate a reduction in expenditures and a reform of the Medicare system, our industry 
continues to face reimbursement pressures. These reform efforts could result in major changes in the health care delivery and 
reimbursement system on a national and state level, including changes directly impacting the reimbursement systems for our home 
health and hospice care centers. 

Payment

In July 2019, the Centers for Medicare and Medicaid Services ("CMS") issued a final rule to update hospice payment rates and 
the wage index for fiscal year 2020. The rule includes a rebasing of continuous home care, inpatient respite care and general 
inpatient care to better reflect the costs of care. This rebasing resulted in a reduction in routine home care payments of 2.7% to 
achieve budget neutrality. In addition, CMS eliminated the one-year “lag” in the use of the hospital wage index in an effort to align 
with the Inpatient Prospective Payment System ("IPPS") and other payment systems. CMS estimates hospices serving Medicare 
beneficiaries would see an estimated 2.6% increase in payments. This increase is the result of a 3.0% market basket adjustment 
less a 0.4% productivity adjustment. We have estimated the impact of the final rule on us to be an increase in revenue of approximately 
0.5%; however, we are expecting the impact on gross margin percentage to be a reduction of approximately 0.5% as the majority 
of the revenue increase will be passed through to the general inpatient and respite facilities. These estimates are subject to change 
based on our mix of patients.

The CMS Calendar Year 2019 Home Health Final Rule, released in November 2018, provided for the first payment rate increase 
for home health providers since 2010. In the 2019 rule, CMS also issued proposed payment changes for Medicare home health 
providers for 2020. These proposed changes included changes to the Home Health Prospective Payment System ("HHPPS") case-
mix adjustment methodology through the use of a new PDGM for home health payments, a change in the unit of payment from a 
60-day payment period to a 30-day payment period and the elimination of the use of therapy visits in the determination of payments. 
33

The  CMS  Calendar Year  2020  Home  Health  Final  Rule,  released  in  October  2019,  confirmed  the  implementation  of  PDGM 
effective January 1, 2020 as well as the change in the unit of payment. Additionally, in an effort to eliminate fraud risks, CMS is 
reducing requests for anticipated payment ("RAPs") for 2020 to 20% with the full elimination of RAPs in 2021. CMS estimates 
that the final rule will result in a 1.3% increase in payments to home health providers. The increase is the result of a statutorily 
mandated 1.5% market basket increase pursuant to the Bipartisan Budget Act of 2018, reduced by 0.2% for the rural add-on. In 
calculating the impact, CMS also assumed that the industry will make certain behavioral changes related to coding practices, low 
utilization payment adjustment ("LUPA") management and co-morbidities. As a result, CMS reduced reimbursement  by 4.36%. 
We have estimated the impact of the final rule on us to be a reduction in revenue of 2.8%. Our current view is that we can offset 
the impact via a mix of appropriate behavioral changes and cost levers which include clinician mix and utilization.

The following payment adjustments are effective for each of the years indicated based on CMS’s final rules:

Home Health

2020 (1)

2019

2018 (2)

2020 (3)

Hospice

2019

2018

Market Basket Update
Rural Add-On Adjustment
Nominal Case Mix Adjustment
PPACA Adjustment
Productivity Adjustment
Estimated Industry Impact
Behavioral Assumptions
Estimated Industry Impact Including
Behavioral Assumptions
Estimated Company-Specific Impact (4)

1.5 %
(0.2)
—
—
—
1.3 %
(4.4)%

(3.1)%
(2.8)%

3.0%
—
—
—
(0.8)
2.2%

1.0 %
—
(0.9)
—
—
0.1 %

3.0%
—
—
—
(0.4)
2.6%

2.9%
—
—
(0.3)
(0.8)
1.8%

1.0%
—
—
—
—
1.0%

1.2%

(0.7)%

0.5%

1.6%

1.0%

(1)  The estimated industry impact of 1.3% only applies to episodes that started on or before December 31, 2019 and are 
scheduled to complete on or after January 1, 2020. The estimated industry impact including behavioral assumptions of 
(3.1)% only applies to episodes that started on or after January 1, 2020. 

(2)  Includes the targeted extension of the home health rural add-on payment from the Bipartisan Budget Act of 2018.
(3)  Effective for services provided from October 1, 2019 to September 30, 2020.
(4)  Our company-specific impact of the home health final rule differs depending on differences in the wage index and the 
impact of coding and outlier changes. Our company-specific impact of the hospice final rule differs based on our mix of 
patients.

Payor Changes

Effective November 1, 2019, one of our episodic payors phased out their episodic plan offering, and the members were transferred 
to plans that pay per visit. We expect the overall financial impact of the change to be minimal. 

Partnerships

In July 2019, we signed an agreement with ClearCare, Inc. ("ClearCare"), the provider of the personal care industry’s leading 
software platform, representing 4,000 personal care agencies in every zip code in the United States. Our agreement with ClearCare 
creates an opportunity to establish a network partnership between Amedisys and personal care agencies using ClearCare in order 
to better coordinate patient care. Long term, we believe this allows us to build a nation-wide network of personal care agencies 
and furthers our efforts to provide patients with a true care continuum in the home. This relationship will also help us as we continue 
to have innovative payment conversations with Medicare Advantage plans who have begun to recognize the value that combined 
home health, hospice and personal care services bring to their members and care delivery infrastructure.

Governmental Inquiries and Investigations and Other Litigation

See Item 8, Note 10 – Commitments and Contingencies to our consolidated financial statements for additional information regarding 
our  corporate  integrity  agreement  ("CIA"),  the  CCH  CIA,  the  subpoena  and  civil  investigative  demands  issued  by  the  U.S. 
Department of Justice and the South Carolina and Florida Zone Program Integrity Contractor audits. No assurances can be given 
as to the timing or outcome of these items.

34

Results of Operations

Consolidated

The following table summarizes our consolidated results of operations (amounts in millions):

Net service revenue
Gross margin, excluding depreciation and amortization

% of revenue

Other operating expenses

% of revenue

Depreciation and amortization
Securities Class Action Lawsuit settlement, net
Asset impairment charge
Operating income
Total other (expense) income, net
Income tax expense
Effective income tax rate
Net income
Net income attributable to noncontrolling interests
Net income attributable to Amedisys, Inc.

For the Years Ended December 31,

$

2019
1,955.6
805.3
41.2%
607.9

$

2018
1,662.6
669.7
40.3%
501.3

31.1%
18.4
—
1.5
177.5
(7.1)
(42.5)
24.9%

127.9
(1.1)
126.8

$

30.1%
13.3
—
—
155.1
3.8
(38.8)
24.4%

120.1
(0.8)
119.3

$

2017
1,511.3
607.9
40.2%
482.3
31.9%
17.1
28.7
1.3
78.5
2.3
(50.1)
62.0%
30.7
(0.4)
30.3

$

$

Year Ended December 31, 2019 Compared to the Year Ended December 31, 2018 

Overall, our operating income increased $22 million on a revenue increase of $293 million. Our 2019 operating results include 
the  acquisitions  of  CCH  and  RoseRock  which  contributed  approximately  $174  million  in  revenue  and  an  operating  loss  of 
approximately  $5  million  and  is  inclusive  of  $14  million  in  acquisition  and  integration  costs  and  $6  million  in  intangibles 
amortization.

Additionally, our operating income was negatively impacted by a $7 million accrual related to settlement discussions with the U.S. 
Department of Justice (see Item 8, Note 10 - Commitments and Contingencies to our consolidated financial statements for additional 
information) and a $2 million asset impairment charge related to our acquired names intangibles (see Item 8, Note 4 - Goodwill 
and Other Intangible Assets, Net to our consolidated financial statements for additional information).

Our year-to-date performance reflects growth and operating improvement in all three segments of our legacy operations. We 
expanded gross margin as a percentage of revenue in our home health and personal care segments. Both segments benefitted from 
rate increases with home health also delivering improvements in clinician utilization and discipline mix. Our hospice segment's 
gross margin as a percentage of revenue decreased due to our acquisition activity. Additionally, our other operating expenses as a 
percentage of revenue increased only 1% compared to 2018; this increase is inclusive of approximately $16 million in acquisition 
and integration costs. Excluding the acquisition and integration costs, our other operating expenses as a percentage of revenue 
remained relatively flat compared to 2018 despite planned wage increases and the addition of resources to support growth. 

Total other (expense) income, net includes the following items (amounts in millions):

Interest income
Interest expense
Equity in earnings from equity method investments
Miscellaneous, net

For the Years Ended
December 31,

2019

2018

$

$

$

0.1
(14.5)
5.3
2.0
(7.1) $

0.3
(7.4)
7.7
3.2
3.8

Interest expense increased $7 million in 2019 from 2018 as a result of an increase in borrowings under our Amended Credit 
Agreement  (see  Item  8,  Note  7  –  Long-Term  Obligations  to  our  consolidated  financial  statements  for  additional  information 
35

regarding our Amended Credit Agreement). Equity in earnings from equity method investments includes gains of $2 million and 
$5 million for 2019 and 2018, respectively. 

Year Ended December 31, 2018 Compared to the Year Ended December 31, 2017 

Overall, our operating income increased $77 million on a revenue increase of $151 million. Our 2017 operating results were 
negatively impacted $40 million; these impacts include a $30 million charge for the Securities Class Action Lawsuit settlement 
and related legal fees, a $7 million reduction in revenue as a result of the Florida ZPIC audit and charges of approximately $3 
million related to our home health closures and restructuring plan. Excluding these 2017 impacts, operating income increased $37
million, driven by continued growth in our home health and hospice segments, increases in clinical productivity in our home health 
segment and a continued focus on maintaining cost discipline, as our other operating expenses increased only 3% on a 10% increase 
in net service revenue. In addition, our gross margin as a percentage of revenue was relatively flat despite a net reduction of $3 
million in net service revenue and gross margin resulting from the 2018 changes in reimbursement and planned wage increases.

Our 2018 operating results include the results of our acquisition of Christian Care at Home, which provided home health services 
to the state of Kentucky, East Tennessee Personal Care Services, which owned and operated one personal-care care center servicing 
the state of Tennessee, and certain personal care operations from Bring Care Home in Massachusetts. These three acquisitions 
accounted for approximately $5 million of our $151 million increase in revenue and $1 million of our $15 million increase in other 
operating expenses. 

Total other income, net includes the impact of the following items (amounts in millions):

Interest income
Interest expense
Equity in earnings from equity method investments
Miscellaneous, net

For the Years Ended
December 31,

2018

2017

0.3
(7.4)
7.7
3.2
3.8

$

$

0.1
(5.0)
3.4
3.8
2.3

$

$

Interest expense includes interest expense related to the Florida ZPIC audit of $2 million for 2018. Equity in earnings from equity 
method investments includes gains of $5 million and $1 million for 2018 and 2017, respectively. Miscellaneous, net includes 
proceeds from legal settlements of $1 million and $2 million for 2018 and 2017, respectively. Excluding these items, total other 
income, net increased $1 million in 2018 from 2017.

Our 2017 income tax expense includes a $21 million charge related to the remeasurement of our deferred tax assets and liabilities 
to the enacted corporate income tax rate of 21% as required by the enactment of H.R. 1 (Tax Cuts and Jobs Act), on December 
22, 2017 (see Item 8, Note 8 - Income Taxes to our consolidated financial statements).

36

Home Health Division

The following table summarizes our home health segment results of operations:

Financial Information (in millions):
Medicare
Non-Medicare

Net service revenue

Cost of service
Gross margin
Asset impairment charge
Other operating expenses
Operating income
Same Store Growth (1):
Medicare revenue
Non-Medicare revenue
Total admissions
Total volume (2)
Key Statistical Data - Total (3):
Medicare:
Admissions
Recertifications
Total volume

Completed episodes
Visits
Average revenue per completed episode (4)
Visits per completed episode (5)
Non-Medicare:
Admissions
Recertifications
Total volume
Visits
Total (3):
Visiting Clinician Cost per Visit
Clinical Manager Cost per Visit
Total Cost per Visit
Visits

For the Years Ended December 31,

2019

2018

2017

859.2
397.2
1,256.4
754.1
502.3
1.5
301.4
199.4

4%
16%
7%
5%

195,513
110,460
305,973

300,551
5,207,563
2,920
17.3

133,180
62,108
195,288
3,065,745

83.11
8.04
91.15
8,273,308

$

$

$

$
$
$

830.8
343.7
1,174.5
722.1
452.4
—
279.8
172.6

6%
18%
5%
7%

190,748
112,773
303,521

296,223
5,261,315
2,854
17.6

118,577
55,736
174,313
2,772,339

81.88
8.01
89.89
8,033,654

$

$

$

$
$
$

793.3
290.6
1,083.9
670.9
413.0
1.3
281.9
129.8

(4%)
17%
2%
4%

190,132
106,774
296,906

290,227
5,067,436
2,823
17.3

107,665
46,364
154,029
2,347,363

82.04
8.44
90.48
7,414,799

$

$

$

$
$
$

(1)  Same store information represents the percent change in our Medicare, Non-Medicare and Total revenue, admissions or 
volume for the period as a percent of the Medicare, Non-Medicare and Total revenue, admissions or volume of the prior 
period. Effective July 1, 2019, same store is defined as care centers that we have operated for at least the last twelve 
months and startups that are an expansion of a same store care center.

(2)  Total volume includes all admissions and recertifications.
(3)  Total includes acquisitions and de novos.
(4)  Average Medicare revenue per completed episode is the average Medicare revenue earned for each Medicare completed 

episode of care.

(5)  Medicare visits per completed episode are the home health Medicare visits on completed episodes divided by the home 

health Medicare episodes completed during the period.

37

Year Ended December 31, 2019 Compared to the Year Ended December 31, 2018 

Operating Results

Overall, our operating income increased $27 million on an $82 million increase in net service revenue. Our gross margin as a 
percentage of revenue was positively impacted by the 2019 changes in reimbursement, growth in volumes, the acuity level of our 
patients, improved utilization and a focus on discipline mix. The impact of the 2019 change in reimbursement was an increase in 
net service revenue and gross margin of approximately $12 million. 

Net Service Revenue

Our revenue increased $82 million (7%) on a 5% increase in total volume and a 2% increase in Medicare revenue per episode. 
The volume growth was driven by a 7% increase in admissions offset by lower recertification volume. The increase in Medicare 
revenue per episode is the result of a 1.2% increase in reimbursement with the remainder due to an increase in the acuity level of 
our patients. Additionally, our non-Medicare (per visit and episodic) rates increased approximately 3% which is a combination of 
rate increases and increases in the acuity level of our patients. Revenue was also positively impacted by a reduction in our revenue 
adjustments.

Cost of Service, Excluding Depreciation and Amortization

Our cost of service consists of costs associated with direct clinician care in the homes of our patients as well as the cost of clinical 
managers who monitor the overall delivery of care. Our cost of service increased 4% on a 3% increase in total visits. Our total 
cost per visit increased approximately 1% as improvements in clinician utilization and optimization of discipline mix partially 
offset planned wage increases. Additionally, changes in our home health care center staffing resulted in a shift of some office staff 
from cost of service to other operating expenses totaling approximately $4 million.

Other Operating Expenses

Other operating expenses increased approximately $22 million primarily due to an increase in salaries and benefits expense as a 
result of the addition of resources to support volume growth, planned wage increases and the home health staffing shifts referenced 
above.

Year Ended December 31, 2018 Compared to the Year Ended December 31, 2017 

Operating Results

Overall, our operating income increased $43 million on a $91 million increase in net service revenue. The $43 million increase 
includes a $7 million reduction in revenue related to the Florida ZPIC audit in 2017. Our growth in volumes and increases in 
clinician productivity positively impacted our gross margin as a percentage of revenue, which increased despite the 2018 changes 
in reimbursement and planned wage increases. The impact of the 2018 changes in reimbursement was a reduction in net service 
revenue and gross margin of approximately $7 million.

Net Service Revenue

Our revenue increased $91 million on a 7% increase in total volume. The volume growth was driven by a 5% increase in admissions 
and a 130 basis point increase in our Medicare recertification rate. In addition to the increase in volume, our revenue per episode 
was up $31 per episode as a result of an increase in the acuity level of our patients which enabled us to overcome the 70 basis 
point reimbursement reduction effective January 1, 2018. 

Cost of Service, Excluding Depreciation and Amortization

Our cost of service increased 8% on an 8% increase in total visits. Our increase in total visits was driven by growth in volumes as 
well as an increase in visits per completed episode which is the result of an increase in the acuity level of our patients. Our cost 
per visit decreased 1% as an increase in clinician productivity offset planned wage increases.

38

Other Operating Expenses

Other operating expenses decreased approximately $2 million on an 8% increase in net service revenue primarily due to a decrease 
in salaries and benefits expense as 2017 operating expenses included approximately $3 million in costs related to our home health 
restructuring plan. Additionally, we experienced decreases in rent expense, professional fees and telecommunications expense 
which were offset by increases in information technology expense and travel and training expense.

Hospice Division

The following table summarizes our hospice segment results of operations:

Financial Information (in millions):
Medicare
Non-Medicare

Net service revenue

Cost of service
Gross margin
Other operating expenses
Operating income
Same Store Growth (1):
Medicare revenue
Hospice admissions
Average daily census
Key Statistical Data - Total (2):
Hospice admissions
Average daily census
Revenue per day, net
Cost of service per day
Average discharge length of stay

For the Years Ended December 31,

2019

2018

2017

586.6
30.6
617.2
335.1
282.1
139.1
143.0

7%
4%
7%

40,194
11,164
151.47
82.24
98

$

$

$
$

390.2
20.7
410.9
212.0
198.9
85.7
113.2

11%
8%
11%

27,596
7,588
148.36
76.53
100

$

$

$
$

350.7
17.1
367.8
187.5
180.3
77.5
102.8

17%
11%
15%

25,381
6,820
147.75
75.31
93

$

$

$
$

(1)  Same store information represents the percent change in our Medicare revenue, Hospice admissions or average daily 

census for the period as a percent of the Medicare revenue, Hospice admissions or average daily census of the prior 
period. Effective July 1, 2019, same store is defined as care centers that we have operated for at least the last twelve 
months and startups that are an expansion of a same store care center.

(2)  Total includes acquisitions and de novos.

Year Ended December 31, 2019 Compared to the Year Ended December 31, 2018 

Operating Results

On February 1, 2019, we acquired CCH, which owned and operated 53 hospice care centers. On April 1, 2019, we acquired 
RoseRock, which owned and operated one hospice care center. Acquisitions are included in our consolidated financial statements 
from their respective acquisition dates. As a result, our hospice segment operating results for 2019 and 2018 are not fully comparable.

Overall, our operating income increased $30 million on a $206 million increase in net service revenue. Our operating income was 
negatively impacted by a $7 million reduction to revenue and gross margin related to settlement discussions with the U.S. Department 
of  Justice  (see  Item  8,  Note  10  -  Commitments  and  Contingencies  to  our  consolidated  financial  statements  for  additional 
information). Our operating results were positively impacted by changes in reimbursement, which resulted in an increase in net 
service revenue and gross margin of approximately $7 million and $6 million, respectively. The majority of the revenue increase 
associated with the 2020 change in reimbursement, which became effective October 1, 2019, will be passed through to our general 
inpatient and respite facilities. Our operating results were also positively impacted by continued growth and by our acquisitions 
which contributed approximately $174 million in net service revenue and $22 million in operating income to our hospice segment's 
results for the year ended December 31, 2019.

39

Net Service Revenue

Our hospice revenue increased $206 million; approximately $174 million of which is attributable to our acquisition activities. The 
remaining $32 million increase is the result of a 7% increase in our average daily census and increases in reimbursement totaling 
1.6% and 0.5% effective for services provided from October 1, 2018 and October 1, 2019, respectively, partially offset by an 
increase in our revenue adjustments, which include a $7 million reduction to revenue and gross margin related to the U.S. Department 
of Justice matter noted above.

Cost of Service, Excluding Depreciation and Amortization

Our hospice cost of service increased $123 million, approximately $110 million of which is attributable to our acquisition activity. 
The remaining $13 million increase is primarily due to a 7% increase in average daily census, planned wage increases and an 
increase in our general inpatient and respite facility costs as the majority of the reimbursement increase, which became effective 
October 1, 2019, will be passed through to these facilities. Our cost of service per day increased 7%, largely driven by our acquisitions 
as our same store cost of service per day remained relatively flat. We expect our acquisitions' cost of service per day to approximate 
our legacy metric as we fully integrate them during 2020.

Other Operating Expenses

Other operating expenses increased $53 million; approximately $42 million of the increase is related to our acquisition activity. 
The remaining $11 million increase is due to increases in other care center related expenses, primarily salaries and benefits expense 
due to the addition of resources to support census growth and planned wage increases, professional fees and travel and training 
expense.

Year Ended December 31, 2018 Compared to the Year Ended December 31, 2017 

Operating Results

Overall, our operating income increased $10 million on a $43 million increase in net service revenue. The 12% increase in net 
service revenue was partially offset by a lower gross margin as a percentage of revenue primarily related to planned wage increases, 
an increase in revenue adjustments and amounts due back to Medicare for hospice caps and an increase in other operating expenses.

Net Service Revenue

Our hospice revenue increased $43 million on an 11% increase in our average daily census and a 1.0% and 1.6% increase in 
reimbursement effective for services provided from each October 1, 2017 and October 1, 2018, respectively. We experienced a $2 
million increase in our revenue adjustments and cap which partially offset the revenue increase for the year ended December 31, 
2018.

Cost of Service, Excluding Depreciation and Amortization

Our hospice cost of service increased $25 million (13%) as the result of an 11% increase in average daily census. Our cost of 
service per day increased 2% primarily due to an increase in salary cost per day as a result of planned wage increases.

Other Operating Expenses

Other operating expenses increased $8 million on a 12% increase in net service revenue. The increase was related to other care 
center related expenses, primarily salaries and benefits expense, advertising expense, information technology expense, professional 
fees and travel and training expense as a result of the addition of resources to support census growth.

40

Personal Care Division

The following table summarizes our personal care segment results of operations:

Financial Information (in millions):
Medicare
Non-Medicare

Net service revenue

Cost of service
Gross margin
Other operating expenses
Operating income
Key Statistical Data:
Billable hours
Clients served
Shifts
Revenue per hour
Revenue per shift
Hours per shift

For the Years Ended December 31,

2019

2018

2017

$

$

— $

— $

82.0
82.0
61.1
20.9
12.5
8.4

$

77.2
77.2
58.8
18.4
13.1
5.3

$

3,308,338
17,364
1,488,175
24.80
55.13
2.2

3,248,304
17,981
1,468,541
23.75
52.54
2.2

—
59.6
59.6
45.0
14.6
9.7
4.9

2,604,794
16,774
1,195,511
22.86
49.80
2.2

Year Ended December 31, 2019 Compared to the Year Ended December 31, 2018 

Operating income related to our personal care segment increased $3 million on a $5 million increase in net service revenue. These 
results are inclusive of the acquisitions of East Tennessee Personal Care Services (May 2018) and Bring Care Home (October 
2018). As a result, our personal care operating results for 2019 and 2018 are not fully comparable. 

Gross margin as a percentage of revenue increased 170 basis points as the segment benefited from rate increases combined with 
operating cost controls. Additionally, other operating expenses decreased approximately $1 million resulting in an increase in 
operating income.  

Year Ended December 31, 2018 Compared to the Year Ended December 31, 2017

Operating income related to our personal care segment remained flat on an $18 million increase in net service revenue. 2018 
revenues were positively impacted by the following acquisitions: Intercity Home Care (October 2017), East Tennessee Personal 
Care  Services  (May  2018)  and  Bring  Care  Home  (October  2018). The  segment  experienced  a  decrease  in  gross  margin  as  a 
percentage  of  revenue  related  to  additional  costs  associated  with  these  acquisitions  and  the  Employer  Medical Assistance 
Contribution program ("EMAC") that became effective in the state of Massachusetts on January 1, 2018. Other operating expenses 
increased $3 million on an $18 million increase in net service revenue. Acquisitions are included in our consolidated financial 
statements from their respective acquisition dates. As a result, our personal care operating results for 2018 and 2017 are not fully 
comparable. 

Corporate

The following table summarizes our corporate results of operations:

Financial Information (in millions):
Other operating expenses
Depreciation and amortization
Total operating expenses before Securities Class Action Lawsuit
settlement, net
Securities Class Action Lawsuit settlement, net
Total operating expenses

For the Years Ended December 31,

2019

2018

2017

$

$

$

160.9
12.4

173.3
—
173.3

$

$

$

127.6
8.4

136.0
—
136.0

$

$

$

117.8
12.5

130.3
28.7
159.0

41

Corporate  expenses  consist  of  costs  relating  to  our  executive  management  and  administrative  support  functions,  primarily 
information services, accounting, finance, billing and collections, legal, compliance, risk management, procurement, marketing, 
clinical administration, training, human resources and administration.

Year Ended December 31, 2019 Compared to the Year Ended December 31, 2018 

During 2019, corporate operating expenses increased $37 million; approximately $27 million of which is attributable to the CCH 
acquisition:  $7  million  relates  to  CCH  corporate  and  administrative  support  functions,  $6  million  relates  to  CCH  intangibles 
amortization and approximately $14 million relates to CCH acquisition and integration costs. Excluding the impact of the CCH 
acquisition, corporate operating expenses increased $10 million which represents 3% of our $293 million increase in revenue. This 
increase is primarily due to increases in salaries and benefits expense and information technology expense which were partially 
offset by decreases in professional fees and legal settlements as well as gains on the sale of fleet vehicles.

Year Ended December 31, 2018 Compared to the Year Ended December 31, 2017

Excluding the Securities Class Action Lawsuit settlement during the year ended December 31, 2017, corporate operating expenses 
increased 4% on a 10% increase in net service revenue. Approximately $2 million of the increase was related to a reduction in our 
indemnity receivable related to the Florence, South Carolina third party audit (see Item 8, Note 10 - Commitments and Contingencies 
to our consolidated financial statements for additional information). The remaining increase was related to increases in salaries 
and benefits expense and travel and training expense which were offset by a decrease in depreciation and amortization.

Liquidity and Capital Resources

Cash Flows

The following table summarizes our cash flows for the periods indicated (amounts in millions):

For the Years Ended December 31,

2019

2018

2017

Cash provided by operating activities
Cash used in investing activities
Cash provided by (used in) financing activities
Net increase (decrease) in cash, cash equivalents and restricted cash
Cash, cash equivalents and restricted cash at beginning of period
Cash, cash equivalents and restricted cash at end of period

$

$

202.0
(352.9)
227.2
76.3
20.2
96.5

$

$

223.5
(22.2)
(267.4)
(66.1)
86.4
20.2

$

$

105.7
(44.0)
(5.5)
56.2
30.2
86.4

Cash provided by operating activities totaled $202.0 million for 2019, $223.5 million for 2018 and $105.7 million for 2017. During 
each year, we maintained sufficient liquidity to finance our capital expenditures, both routine and non-routine, and acquisitions. 
Changes in our cash provided by operating activities during the past three years were primarily the result of fluctuations in our 
net income, the collections of our accounts receivable and the timing of payments of accrued expenses. During 2017, operating 
cash flows were negatively impacted by approximately $30 million related to the Securities Class Action Lawsuit settlement (see 
Item 8, Note 10 – Commitments and Contingencies to our consolidated financial statements). 

Cash used in investing activities increased $330.7 million during 2019 compared to 2018 primarily due to the acquisitions of CCH 
and RoseRock. Cash used in investing activities decreased $21.8 million during 2018 compared to 2017 primarily due to decreases 
in cash paid for acquisitions ($24.5 million) and capital expenditures ($4.1 million) offset by an increase in investments ($6.7 
million).

Cash provided by financing activities totaled $227.2 million during 2019 and is primarily related to our borrowings under our 
Amended Credit Agreement to fund acquisitions. Cash used in financing activities increased $261.9 million during 2018 compared 
to 2017 primarily due to our repurchase of company stock and the repayments of borrowings under our Term Loan and Revolving 
Credit Facility offset by borrowings under our new Credit Agreement.

Liquidity

Typically, our principal source of liquidity is the collection of our patient accounts receivable, primarily through the Medicare 
program. In addition to our collection of patient accounts receivable, from time to time, we can and do obtain additional sources 
of liquidity by the incurrence of additional indebtedness.

42

During 2019, we spent $7.9 million in capital expenditures compared to $6.6 million and $10.7 million during 2018 and 2017, 
respectively. Our capital expenditures for 2020 are expected to be approximately $6.0 million to $8.0 million, excluding the impact 
of any future acquisitions.

As  of  December 31,  2019,  we  had  $30.3  million  in  cash  and  cash  equivalents  and  $449.8  million  in  availability  under  our 
$550.0 million Revolving Credit Facility. 

During 2017, we settled the Securities Class Action Lawsuit for approximately $43.7 million, of which approximately $15.0 million 
was paid by the Company's insurance carriers; we used cash on hand to make the required remaining $28.7 million payment.

Based on our operating forecasts and our new debt service requirements, we believe we will have sufficient liquidity to fund our 
operations, capital requirements and debt service requirements.

Outstanding Patient Accounts Receivable

Our patient accounts receivable increased $48.6 million from December 31, 2018 to December 31, 2019 primarily due to our 
acquisition activity. Our cash collection as a percentage of revenue was 105% and 104% for the twelve-month periods ended 
December 31, 2019 and 2018, respectively. Our days revenue outstanding, net at December 31, 2019 was 40.9 days which is an 
increase of 2.9 days from December 31, 2018. Our acquisition activity has negatively impacted our days revenue outstanding by 
approximately 2.3 days.

Our patient accounts receivable includes unbilled receivables and are aged based upon our initial service date. We monitor unbilled 
receivables on a care center by care center basis to ensure that all efforts are made to bill claims within timely filing deadlines. 
Our unbilled patient accounts receivable can be impacted by acquisition activity, probe edits or regulatory changes which result 
in additional information or procedures needed prior to billing. The timely filing deadline for Medicare is one year from the date 
the episode was completed, varies by state for Medicaid-reimbursable services and varies among insurance companies and other 
private payors.

The following schedules detail our patient accounts receivable, by payor class, aged based upon initial date of service (amounts 
in millions, except days revenue outstanding):

At December 31, 2019:
Medicare patient accounts receivable
Other patient accounts receivable:

Medicaid
Private

Total

Total patient accounts receivable
Days revenue outstanding (1)

At December 31, 2018:
Medicare patient accounts receivable
Other patient accounts receivable:

Medicaid
Private

Total

Total patient accounts receivable
Days revenue outstanding (1)

$

$

$

$

0-90

91-180

181-365

Over 365

Total

115.2

$

13.8

$

6.8

$

1.0

$

136.8

22.6
60.0
82.6

$

5.7
6.3
12.0

$

4.0
2.2
6.2

$

—
—
— $
$

32.3
68.5
100.8
237.6
40.9

0-90

91-180

181-365

Over 365

Total

95.5

$

8.1

$

1.0

$

1.8

$

106.4

13.1
51.3
64.4

$

2.7
6.7
9.4

$

1.1
4.4
5.5

$

—
3.3
3.3

$
$

16.9
65.7
82.6
189.0
38.0

(1)  Our  calculation  of  days  revenue  outstanding,  net  is  derived  by  dividing  our  ending  net  patient  accounts  receivable  at 
December 31, 2019 and 2018 by our average daily net patient revenue for the three-month periods ended December 31, 
2019 and 2018, respectively.

43

Indebtedness

First Amendment to Amended and Restated Credit Agreement

On February 4, 2019, we entered into the First Amendment to the Credit Agreement (as amended by the First Amendment, the 
“Amended Credit Agreement”). The Amended Credit Agreement provides for a senior secured credit facility in an initial aggregate 
principal amount of up to $725.0 million, which includes the $550.0 million Revolving Credit Facility under the Credit Agreement, 
and a term loan facility in the principal amount of up to $175.0 million (the “Term Loan Facility” and collectively with the Revolving 
Credit Facility, the “Credit Facility”), which was added by the First Amendment.  

We borrowed the entire principal amount of the Term Loan Facility on February 4, 2019 in order to fund a portion of the 
purchase price of the CCH acquisition, with the remainder of the purchase price and associated transactional fees and expenses 
funded by proceeds from the Revolving Credit Facility. 

Our weighted average interest rate for borrowings under our $550.0 million Revolving Credit Facility was 4.0% for the period 
ended December 31, 2019. Our weighted average interest rate for borrowings under our $175.0 million Term Loan Facility was 
3.8% for the period February 4, 2019 to December 31, 2019. 

As of December 31, 2019, our consolidated leverage ratio was 1.0 and our consolidated interest coverage ratio was 17.2 and we 
are in compliance with our covenants under the Amended Credit Agreement.

As of December 31, 2019, our availability under our $550.0 million Revolving Credit Facility was $449.8 million as we have 
$70.0 million outstanding in borrowings and $30.2 million outstanding in letters of credit.

See Item 8, Note 7 - Long Term Obligations to our consolidated financial statements for additional details on our outstanding long-
term obligations.

Share Repurchase

2019 Stock Repurchase Program

On February 25, 2019, we announced that our Board of Directors authorized a stock repurchase program, under which we may 
repurchase up to $100 million of our outstanding common stock through March 1, 2020.

Under the terms of the program, we are allowed to repurchase shares from time to time in open market transactions, block purchases 
or in private transactions in accordance with applicable federal securities laws and other legal requirements. We are allowed to 
enter into Rule 10b5-1 plans to effect some or all of the repurchases. The timing and the amount of the repurchases will be determined 
by management based on a number of factors, including but not limited to share price, trading volume and general market conditions, 
as well as on working capital requirements, general business conditions and other factors.

We did not repurchase any shares pursuant to this stock purchase program during 2019.

2018 Share Repurchase

On June 4, 2018, we purchased 2,418,304 of our common shares from affiliates of KKR Credit Advisors (US) LLC ("KKR"), 
representing one-half of KKR's then current holdings in the Company and 7.1% of the aggregate outstanding shares of the Company's 
common stock for a total purchase price of $181.4 million including related direct costs. The Company repurchased the shares at 
$73.96 which represents 96% of the closing stock price of the Company's common stock on June 4, 2018. The repurchased shares 
are classified as treasury shares.

Contractual Obligations

Our future contractual obligations at December 31, 2019 were as follows (amounts in millions):

44

Long-term obligations
Interest on long-term obligations (1)
Finance leases
Operating leases
Capital commitments
Purchase obligations
Uncertain tax positions

Payments Due by Period

Total

Less than
1 Year

1-3
Years

4-5
Years

After
5 Years

$

$

242.3
22.3
3.6
90.7
0.3
11.1
2.7
373.0

$

$

8.2
6.9
1.9
30.2
0.3
4.2
—
51.7

$

$

17.5
10.3
1.7
39.3
—
6.6
2.7
78.1

$

$

216.6
5.1
—
14.2
—
0.3
—
236.2

$

$

—
—
—
7.0
—
—
—
7.0

(1)  Interest on debt with variable rates was calculated using the current rate for that particular debt instrument at December 31, 

2019.

Critical Accounting Estimates

The discussion and analysis of our financial condition and results of operations is based upon our consolidated financial statements, 
which have been prepared in accordance with U.S. generally accepted accounting principles (“U.S. GAAP”). The preparation of 
these financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenue 
and expenses and related disclosures of contingent assets and liabilities. On an ongoing basis, we evaluate our estimates, including 
those related to revenue recognition, collectability of accounts receivable, reserves related to insurance and litigation, goodwill, 
intangible  assets,  income  taxes  and  contingencies.  We  base  these  estimates  on  our  historical  experience  and  various  other 
assumptions that we believe to be reasonable under the circumstances, the results of which form the basis for making judgments 
about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results experienced may 
vary materially and adversely from our estimates. To the extent there are material differences between our estimates and the actual 
results, our future results of operations may be affected.

We believe the following critical accounting policies represent our most significant judgments and estimates used in the preparation 
of our consolidated financial statements.

Revenue Recognition

We account for revenue from contracts with customers in accordance with Accounting Standards Update ("ASU") 2014-09, Revenue 
from Contracts with Customers (Topic 606) and ASU 2015-14, Revenue from Contracts with Customers (Topic 606): Deferral of 
the Effective Date (collectively, "ASC 606"), and as such, we recognize revenue in the period in which we satisfy our performance 
obligations under our contracts by transferring our promised services to our customers in amounts that reflect the consideration 
to which we expect to be entitled in exchange for providing patient care, which are the transaction prices allocated to the distinct 
services. The Company's cost of obtaining contracts is not material.

Revenues are recognized as performance obligations are satisfied, which varies based on the nature of the services provided. Our 
performance obligation is the delivery of patient care services in accordance with the nature and frequency of services outlined in 
physicians' orders, which are determined by a physician based on a patient's specific goals. 

The Company's performance obligations relate to contracts with a duration of less than one year; therefore, the Company has 
elected to apply the optional exemption provided by ASC 606 and is not required to disclose the aggregate amount of the transaction 
price allocated to performance obligations that are unsatisfied or partially unsatisfied as of the end of the reporting period. The 
unsatisfied  or  partially  unsatisfied  performance  obligations  are  generally  completed  when  the  patients  are  discharged,  which 
generally occurs within days or weeks of the end of the reporting period.

We determine the transaction price based on gross charges for services provided, reduced by estimates for contractual and non-
contractual revenue adjustments. Contractual revenue adjustments include adjustments provided to patients and third-party payors 
based on contracted rates. Non-contractual revenue adjustments include discounts provided to self-pay, uninsured patients or other 
payors,  adjustments  resulting  from  payment  reviews  and  adjustments  arising  from  our  inability  to  obtain  appropriate  billing 
documentation, authorizations or face-to-face documentation. Subsequent changes to the estimate of the transaction price are 
recorded as adjustments to net service revenue in the period of change. 

Contractual revenue adjustments are recorded for the difference between our standard rates and the contracted rates to be realized 
from patients, third party payors and others for services provided. Non-contractual revenue adjustments are recorded for self-pay, 
uninsured patients and other payors by major payor class based on our historical collection experience, aged accounts receivable 

45

by payor and current economic conditions. Non-contractual revenue adjustments represent the difference between amounts billed 
and amounts we expect to collect based on our collection history with similar payors. The Company assesses its ability to collect 
for the healthcare services provided at the time of patient admission based on the Company's verification of the patient's insurance 
coverage  under  Medicare,  Medicaid,  and  other  commercial  or  managed  care  insurance  programs.  Medicare  represents 
approximately 74% of the Company's consolidated net service revenue. 

Amounts due from third-party payors, primarily commercial health insurers and government programs (Medicare and Medicaid), 
include variable consideration for retroactive revenue adjustments due to settlements of audits and payment reviews. We determine 
our estimates for non-contractual revenue adjustments related to payment reviews based on our historical experience and success 
rates in the claim appeals and adjudication process. 

We  determine  our  estimates  for  non-contractual  revenue  adjustments  related  to  our  inability  to  obtain  appropriate  billing 
documentation,  authorizations,  or  face-to-face  documentation  based  on  our  historical  experience,  which  primarily  includes  a 
historical collection rate of over 99% on Medicare claims. Revenue is recorded at amounts we estimate to be realizable for services 
provided.

Home Health Revenue Recognition

Medicare Revenue

Net service revenue is recorded under the Medicare prospective payment system (“PPS”) based on an established Federal Medicare 
home health episode payment rate, that is subject to adjustment based on certain variables including, but not limited to: (a) an 
outlier payment if a patient’s care was unusually costly (capped at 10% of total reimbursement per provider number); (b) a LUPA 
if the number of visits was four or fewer; (c) a partial payment if a patient transferred to another provider or we admitted a patient 
transferring from another provider before completing the episode; (d) a payment adjustment based upon the level of therapy services 
required (with various incremental adjustments made for additional visits, with larger payment increases associated with the sixth, 
fourteenth and twentieth visit thresholds); (e) the number of episodes of care provided to a patient, regardless of whether the same 
home health provider provided care for the entire series of episodes; (f) changes in the base episode payments established by the 
Medicare Program; and (g) adjustments to the base episode payments for case mix and geographic wages. Medicare rates are based 
on the severity of the patient's condition, service needs and goals, and other factors relating to the cost of providing services and 
supplies, bundled into an episode of care, not to exceed 60 days. An episode starts the first day a billable visit is performed and 
ends 60 days later or upon discharge, if earlier, with multiple continuous episodes allowed. 

The Medicare home health benefit requires that beneficiaries be homebound (meaning that the beneficiary is unable to leave their 
home without a considerable and taxing effort), require intermittent skilled nursing, physical therapy or speech therapy services, 
and receive treatment under a plan of care established and periodically reviewed by a physician. All Medicare contracts are required 
to have a signed plan of care which represents a single performance obligation, comprising of the delivery of a series of distinct 
services that are substantially similar and have a similar pattern of transfer to the customer. Accordingly, the Company accounts 
for the series of services ("episode") as a single performance obligation satisfied over time, as the customer simultaneously receives 
and consumes the benefits of the goods and services provided. Expected Medicare revenue per episode is recognized based on a 
pro-rated service output method, utilizing our historical average length of episode prior to discharge.

The base episode payment can be adjusted based on each patient's health including clinical condition, functional abilities and 
service needs, as well as for the applicable geographic wage index, low utilization, patient transfers and other factors. The services 
covered by the episode payment include all disciplines of care in addition to medical supplies. Medicare can also make various 
adjustments to payments received if we are unable to produce appropriate billing documentation or acceptable authorizations. We 
estimate the impact of such adjustments based on our historical experience, which primarily includes a historical collection rate 
of over 99% on Medicare claims, and record this estimate during the period in which services are rendered as a reduction to revenue 
and a corresponding reduction to patient accounts receivable.

A portion of reimbursement from each Medicare episode is billed near the start of each episode, and cash is typically received 
before all services are rendered. The amount of revenue recognized for episodes of care which are incomplete at period end is 
based on the company's average percentage of days complete on episodes as of the end of the year.  As of December 31, 2019, the 
difference between the cash received from Medicare for a request for anticipated payment (“RAP”) on episodes in progress and 
the associated estimated revenue was recorded to accrued expenses within our consolidated balance sheet.

Non-Medicare Revenue

Episodic-based Revenue. We recognize revenue in a similar manner as we recognize Medicare revenue for episodic-based rates 
that are paid by other insurance carriers, including Medicare Advantage programs; however, these rates can vary based upon the 
negotiated terms which generally range from 90% to 100% of Medicare rates.

46

Non-episodic based Revenue. Gross revenue is recorded on an accrual basis based upon the date of service at amounts equal to 
our established or estimated per-visit rates. Contractual revenue adjustments are recorded for the difference between our standard 
rates and the contracted rates to be realized from patients, third parties and others for services provided and are deducted from 
gross revenue to determine net service revenue. We also make non-contractual revenue adjustments to non-episodic revenue based 
on historical experience, to reflect the estimated transaction price.We receive a minimal amount of our net service revenue from 
patients who are either self-insured or are obligated for an insurance co-payment.

Hospice Revenue Recognition

Hospice Medicare Revenue

Gross revenue is recorded on an accrual basis based upon the date of service at amounts equal to the estimated payment rates. The 
estimated payment rates are predetermined daily or hourly rates for each of the four levels of care we deliver. The four levels of 
care are routine care, general inpatient care, continuous home care and respite care. Routine care accounted for 99%, 97% and 
97% of our total net Medicare hospice service revenue for each of 2019, 2018 and 2017, respectively. There are two separate 
payment rates for routine care: payments for the first 60 days of care and care beyond 60 days. In addition to the two routine rates, 
we may also receive a service intensity add-on (“SIA”). The SIA is based on visits made in the last seven days of life by a registered 
nurse (“RN”) or medical social worker (“MSW”) for patients in a routine level of care.

The performance obligation is the delivery of hospice services to the patient, as determined by a physician, each day the patient 
is on hospice care.

We  make  adjustments  to  Medicare  revenue  for  non-contractual  revenue  adjustments,  which  include  our  inability  to  obtain 
appropriate billing documentation or acceptable authorizations and other reasons unrelated to credit risk. We estimate the impact 
of these non-contractual revenue adjustments based on our historical experience, which primarily includes a historical collection 
rate of over 99% on Medicare claims, and record it during the period services are rendered.

Additionally, our hospice service revenue is subject to certain limitations on payments from Medicare which are considered variable 
consideration. We are subject to an inpatient cap limit and an overall Medicare payment cap for each provider number. We monitor 
these caps on a provider-by-provider basis and estimate amounts due back to Medicare if we estimate a cap has been exceeded. We 
record these adjustments as a reduction to revenue and an increase in accrued expenses within our consolidated balance sheet. 
Beginning for the cap year ending October 31, 2017, providers are required to self-report and pay their estimated cap liability by 
February 28th of the following year. As of December 31, 2019, we have settled our Medicare hospice reimbursements for all fiscal 
years through October 31, 2012. As of December 31, 2019, we have recorded $5.7 million in accrued expenses for estimated 
amounts due back to Medicare for the Federal cap years ended October 31, 2013 through September 30, 2020; approximately $1.9 
million of this amount is related to the cap liability acquired as part of the CCH acquisition. As of December 31, 2018, we had 
recorded $1.7 million for estimated amounts due back to Medicare in accrued expenses for the Federal cap years ended October 31, 
2013 through September 30, 2019.

Hospice Non-Medicare Revenue

Gross revenue is recorded on an accrual basis based upon the date of service at amounts equal to our established rates or estimated 
per day rates, as applicable. Contractual revenue adjustments are recorded for the difference between our standard rates and the 
contractual rates to be realized from patients, third party payors and others for services provided and are deducted from gross 
revenue to determine our net service revenue. We also make non-contractual revenue adjustments to non-Medicare revenue based 
on historical experience, to reflect the estimated transaction price.

Personal Care Revenue Recognition

Personal Care Revenue

We generate net service revenues by providing our services directly to patients based on authorized hours, visits or units determined 
by the relevant agency, at a rate that is either contractual or fixed by legislation. Net service revenue is recognized at the time 
services are rendered based on gross charges for the services provided, reduced by estimates for contractual and non-contractual 
revenue adjustments. We receive payment for providing such services from payors, including state and local governmental agencies, 
managed care organizations, commercial insurers and private consumers. Payors include the following elder service agencies: 
Aging Services Access Points (ASAPs), Senior Care Options (SCOs), Program of All-Inclusive Care for the Elderly (PACE) and 
the Veterans Administration (VA). 

47

Goodwill and Other Intangible Assets

Goodwill represents the amount of the purchase price in excess of the fair values assigned to the underlying identifiable net assets 
of acquired businesses. Goodwill is not amortized, but is subject to an annual impairment test. Tests are performed more frequently 
if events occur or circumstances change that would more likely than not reduce the fair value of the reporting unit below its carrying 
amount. These events or circumstances include, but are not limited to, a significant adverse change in the business environment, 
regulatory environment or legal factors, or a substantial decline in the market capitalization of our stock. 

Generally Accepted Accounting Principles ("GAAP") allows for impairment testing to be done on either a quantitative or qualitative 
basis. During 2019, we utilized a qualitative analysis for our annual impairment test and determined that there were no triggering 
events that would indicate that it is "more likely than not" that the carrying values of our reporting units are higher than their 
respective fair values. As a result, we did not record any goodwill impairment charges and none of the goodwill associated with 
our various reporting units was considered at risk of impairment as of October 31, 2019. Since the date of our last annual goodwill 
impairment test, there have been no material developments, events, changes in operating performance or other circumstances that 
would cause management to believe it is more likely than not that the fair value of any of our reporting units would be less than 
their carrying amounts.

Intangible assets consist of certificates of need, licenses, acquired names and non-compete agreements. We amortize non-compete 
agreements and acquired names that we do not intend to use in the future on a straight-line basis over their estimated useful lives, 
which is generally two to three years for non-compete agreements and up to five years for acquired names. Our indefinite-lived 
intangible assets are reviewed for impairment annually or more frequently if events occur or circumstances change that would 
more likely than not reduce the fair value of the intangible asset below its carrying amount. During 2019, we performed a qualitative 
assessment to determine if any of our indefinite-lived intangible assets were impaired; as a result of this analysis, we wrote off 
approximately $1.5 million of acquired names during the three-month period ended December 31, 2019. There have been no 
material developments, events, changes in operating performance or other circumstances that would cause management to believe 
it is more likely than not that the fair value of any of our remaining intangible assets would be less than their carrying amounts.

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

We are exposed to market risk from fluctuations in interest rates. Our Term Loan and Revolving Credit Facility carry a floating 
interest rate which is tied to the Eurodollar rate (i.e. LIBOR) and the Prime Rate and therefore, our consolidated statements of 
operations and our consolidated statements of cash flows are exposed to changes in interest rates. As of December 31, 2019, the 
total amount of outstanding debt subject to interest rate fluctuations was $241.7 million. A 1.0% interest rate change would cause 
interest expense to change by approximately $2.4 million annually, assuming the Company makes no principal repayments.

48

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors
Amedisys, Inc.:

Opinion on the Consolidated Financial Statements

We  have  audited  the  accompanying  consolidated  balance  sheets  of  Amedisys,  Inc.  and  subsidiaries  (the Company)  as  of 
December 31, 2019 and 2018, the related consolidated statements of operations, comprehensive income, stockholders’ equity, and 
cash  flows  for  each  of  the  years  in  the  three year  period  ended  December 31,  2019,  and  the  related  notes  (collectively, 
the consolidated financial statements). In our opinion, the consolidated financial statements present fairly, in all material respects, 
the financial position of the Company as of December 31, 2019 and 2018, and the results of its operations and its cash flows for 
each  of  the  years  in  the  three year  period  ended  December 31,  2019,  in  conformity  with  U.S. generally  accepted  accounting 
principles.

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company Accounting  Oversight  Board  (United  States) 
(PCAOB), the Company’s internal control over financial reporting as of December 31, 2019, based on criteria established in 
Internal  Control  -  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway 
Commission, and our report dated February 19, 2020 expressed an unqualified opinion on the effectiveness of the Company’s 
internal control over financial reporting.

Change in Accounting Principle

As discussed in Note 1 to the consolidated financial statements, the Company changed the manner in which it accounts for leases 
in 2019 due to the adoption of Accounting Standards Update (ASU) 2016-02, Leases (Topic 842); ASU 2018-01, Land Easement 
Practical Expedient for Transition to Topic 842; ASU 2018-10, Codification Improvements to Topic 842, Leases; and ASU 2018-11, 
Targeted Improvements (collectively, Topic 842).

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express 
an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the 
PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws 
and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the 
consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial 
statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, 
as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a 
reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial 
statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or 
disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or 
complex judgments. The communication of critical matters does not alter in any way our opinion on the consolidated financial 
statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on 
the critical audit matters or on the accounts or disclosures to which they relate. 

49

Acquisition of Compassionate Care Hospice - Valuation of certain intangible assets

As discussed in Notes 2 and 3 to the consolidated financial statements, the Company accounts for acquisitions using 
the acquisition method of accounting. Assets acquired are measured at fair value on the acquisition date using various 
valuation methods. The Company acquired Compassionate Care Hospice (CCH) for the purchase price of $327.9 
million, net of cash acquired of $6.7 million, on February 1, 2019. Intangible assets acquired in connection with this 
transaction include Medicare licenses, certificates of need, trade name and non-compete agreements.  

We identified the valuation of certain intangible assets, which consist of Medicare licenses, trade name, and non-
compete agreements, acquired in the CCH transaction as a critical audit matter. Subjective auditor judgment was 
required to evaluate the identification of intangible assets acquired, valuation methodologies, and significant 
assumptions used in the valuation of these certain intangible assets. Specifically, the significant assumptions include 
projected revenue growth rates, projected earnings before interest, taxes, depreciation and amortization (EBITDA), 
and the discount rate. These assumptions relate to the future performance of the acquired business and changes to these 
assumptions could have a significant effect on the Company’s estimate of fair value of the intangible assets.  

The primary procedures we performed to address this critical audit matter included the following. We tested certain 
internal controls over the Company’s acquisition accounting process, including controls over the identification of 
intangible assets acquired, assessment of the valuation methodologies, and the development of the significant 
assumptions used in the valuation of the intangible assets. We read the purchase agreement to identify the significant 
terms, conditions, and intangible assets acquired. We evaluated the Company’s projected revenue growth rates and 
projected EBITDA by comparing such assumptions to those of CCH’s peers and to industry reports. Additionally, we 
compared the Company’s projected revenue growth rates and projected EBITDA to CCH’s and the Company’s 
historical actual results. We involved valuation professionals with specialized skills and knowledge, who assisted in:

•  Evaluating the Company’s identification of intangible assets acquired;

•  Assessing the valuation methodologies used by the Company in the valuation analysis; and

•  Evaluating the weighted average cost of capital (WACC), which was used by the Company to determine the 

discount rate, by comparing the Company's inputs to the WACC to publicly available data for comparable entities 
and assessing the resulting WACC.

Revenue recognition - Evaluation of the non-contractual revenue adjustment estimates for Home Health and Hospice

As discussed in Note 2 to the consolidated financial statements, the Company determines the transaction price based 
on gross charges for services provided, reduced by contractual revenue adjustments and an estimate for non-
contractual revenue adjustments. Non-contractual revenue adjustments are recorded for self-pay, uninsured patients, 
and other payors by major payor class based on historical collection experience, evaluated for current economic 
conditions. Adjustments resulting from payment reviews and adjustments arising from the inability to obtain 
applicable billing documentation, authorizations or face-to-face documentation are factors that are relevant to the 
estimate of ultimate collection. The non-contractual revenue adjustments represent the difference between amounts 
billed and amounts the Company expects to collect based on its collection history with similar payors. 

We identified the evaluation of the non-contractual revenue adjustment estimates noted above for Home Health and 
Hospice as a critical audit matter. Subjective and complex auditor judgment was required to evaluate the method and 
historical collection experience used by the Company when developing the non-contractual revenue adjustment 
estimate. Specifically, the significant judgments relate to evaluating the relevance and reliability of historical collection 
experience to the determination of the estimate, include evaluation of current conditions, trends, and other factors. 

50

The primary procedures we performed to address this critical audit matter included the following. We tested certain 
internal controls related to the Company’s revenue process, including controls over the method and significant 
judgments for estimating non-contractual revenue adjustments noted above. We assessed the outcome of the estimation 
of non-contractual revenue adjustments in the prior period consolidated financial statements to identify circumstances 
or conditions that are relevant to the determination of the current year estimate. We also evaluated current conditions, 
trends, and other factors relevant to the estimation of ultimate collection to assess the current year methodology and 
relevance of historical collection experience in determining the current year estimate. 

/s/ KPMG LLP

We have served as the Company's auditor since 2002.

Baton Rouge, Louisiana
February 19, 2020 

51

AMEDISYS, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(Amounts in thousands, except share data)

ASSETS

As of December 31,

2019

2018

Current assets:

Cash and cash equivalents

Restricted cash

Patient accounts receivable

Prepaid expenses

Other current assets

Total current assets

Property and equipment, net of accumulated depreciation of $96,137 and $95,472

Operating lease right of use assets

Goodwill

Intangible assets, net of accumulated amortization of $7,044 and $693

Deferred income taxes

Other assets

Total assets

Current liabilities:

Accounts payable

LIABILITIES AND EQUITY

Payroll and employee benefits

Accrued expenses

Current portion of long-term obligations

Current portion of operating lease liabilities

Total current liabilities

Long-term obligations, less current portion

Operating lease liabilities, less current portion

Other long-term obligations

Total liabilities

Commitments and Contingencies – Note 10

Equity:

Preferred stock, $0.001 par value, 5,000,000 shares authorized; none issued or outstanding

Common stock, $0.001 par value, 60,000,000 shares authorized; 36,638,021 and 36,252,280 shares 
issued; and 32,284,051 and 31,973,505 shares outstanding

Additional paid-in capital

Treasury stock at cost 4,353,970 and 4,278,775 shares of common stock

Accumulated other comprehensive income

Retained earnings

Total Amedisys, Inc. stockholders’ equity

Noncontrolling interests

Total equity

Total liabilities and equity

$

30,294

$

66,196

237,596

8,243

8,225

350,554

28,113

84,791

658,500

64,748

21,427

54,612

$

$

1,262,745

$

31,259

$

120,877

137,111

9,927

27,769

326,943

232,256

56,128

5,905

621,232

—

37

645,256

(251,241)

15

246,383

640,450

1,063

641,513

$

1,262,745

$

20,229

—

188,972

7,568

7,349

224,118

29,449

—

329,480

44,132

35,794

54,145

717,118

28,531

92,858

99,475

1,612

—

222,476

5,775

—

6,234

234,485

—

36

603,666

(241,685)

15

119,550

481,582

1,051

482,633

717,118

The accompanying notes are an integral part of these consolidated financial statements.

52

AMEDISYS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(Amounts in thousands, except per share data)

Net service revenue

Cost of service, excluding depreciation and amortization

General and administrative expenses:

Salaries and benefits

         Non-cash compensation

Other

Depreciation and amortization

Asset impairment charge

Securities Class Action Lawsuit settlement, net

Operating expenses

Operating income

Other income (expense):

Interest income

Interest expense

Equity in earnings from equity method investments

Miscellaneous, net

Total other (expense) income, net

Income before income taxes

Income tax expense

Net income

Net income attributable to noncontrolling interests

Net income attributable to Amedisys, Inc.

Basic earnings per common share:

Net income attributable to Amedisys, Inc. common stockholders

Weighted average shares outstanding

Diluted earnings per common share:

Net income attributable to Amedisys, Inc. common stockholders

Weighted average shares outstanding

For the Years Ended December 31,

2019

2018

2017

$

1,955,633

$

1,662,578

$

1,511,272

1,150,337

992,863

903,377

394,452

25,040

188,434

18,428

1,470

—

1,778,161

177,472

78

(14,515)

5,338

2,037

(7,062)

170,410

(42,503)

127,907

(1,074)

126,833

3.95

32,142

$

$

316,522

17,887

166,897

13,261

—

—

1,507,430

155,148

278

(7,370)

7,692

3,240

3,840

158,988

(38,859)

120,129

(783)

119,346

3.64

32,791

$

$

3.84

$

3.55

$

32,990

33,609

305,938

16,295

159,980

17,123

1,323

28,712

1,432,748

78,524

158

(5,031)

3,381

3,769

2,277

80,801

(50,118)

30,683

(382)

30,301

0.90

33,704

0.88

34,304

$

$

$

The accompanying notes are an integral part of these consolidated financial statements.

53

AMEDISYS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Amounts in thousands)

Net income

Other comprehensive income

Comprehensive income

Comprehensive income attributable to non-controlling interests

Comprehensive income attributable to Amedisys, Inc.

For the Years Ended December 31,

2019

2018

2017

127,907

$

120,129

$

—

127,907

(1,074)

—

120,129

(783)

126,833

$

119,346

$

30,683

—

30,683

(382)

30,301

$

$

The accompanying notes are an integral part of these consolidated financial statements.

54

AMEDISYS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(Amounts in thousands, except common stock shares)

Common Stock

Total

Shares

Amount

Additional
Paid-in
Capital

Treasury
Stock

Accumulated
Other
Comprehensive
Income

Retained
Earnings 
(Deficit)

Noncontrolling
Interests

Balance, December 31, 2016

$ 461,142

35,253,577

$

35

$ 537,472

$ (46,774) $

15

$ (30,545) $

939

Issuance of stock – employee stock
purchase plan

Issuance of stock – 401(k) plan

Issuance/(cancellation) of non-
vested stock

Exercise of stock options

Non-cash compensation

Tax benefit from stock options
exercised and restricted stock
vesting

Surrendered shares

Noncontrolling interest distribution

Assets contributed to equity
investment

Net income

2,382

8,223

—

4,554

16,295

448

(6,939)

(216)

(146)

30,683

53,848

156,487

139,016

144,206

—

—

—

—

—

—

Balance, December 31, 2017

516,426

35,747,134

Issuance of stock – employee stock
purchase plan

Issuance of stock – 401(k) plan

Issuance/(cancellation) of non-
vested stock

Exercise of stock options

Non-cash compensation

Surrendered shares

Shares repurchased

Noncontrolling interest distribution

Repurchase of noncontrolling
interest

Net income

2,429

9,232

—

5,953

17,887

(6,570)

(181,402)

(1,090)

(361)

120,129

38,961

129,451

174,044

162,690

—

—

—

—

—

—

Balance, December 31, 2018

482,633

36,252,280

Issuance of stock – employee stock
purchase plan

Issuance of stock – 401(k) plan

Issuance/(cancellation) of non-
vested stock

Exercise of stock options

Non-cash compensation

Surrendered shares

Noncontrolling interest distribution

Net income

3,187

9,753

—

3,611

25,040

(9,556)

(1,062)

127,907

30,483

79,056

189,134

87,068

—

—

—

—

Balance, December 31, 2019

$ 641,513

36,638,021

$

—

—

—

—

—

—

—

—

—

—

35

—

—

1

—

—

—

—

—

—

—

36

—

—

1

—

—

—

—

—

37

2,382

8,223

—

4,554

16,295

—

—

—

(146)

—

—

—

—

—

—

—

(6,939)

—

—

—

568,780

(53,713)

2,429

9,232

(1)

5,953

17,887

—

—

—

—

—

—

(6,570)

— (181,402)

—

(614)

—

—

—

—

603,666

(241,685)

3,187

9,753

(1)

3,611

25,040

—

—

—

—

—

—

—

—

(9,556)

—

—

$ 645,256

$(251,241) $

—

—

—

—

—

—

—

—

—

—

15

—

—

—

—

—

—

—

—

—

—

15

—

—

—

—

—

—

—

—

15

—

—

—

—

—

448

—

—

—

30,301

204

—

—

—

—

—

—

—

—

—

119,346

119,550

—

—

—

—

—

—

—

126,833

$ 246,383

$

—

—

—

—

—

—

—

(216)

—

382

1,105

—

—

—

—

—

—

—

(1,090)

253

783

1,051

—

—

—

—

—

—

(1,062)

1,074

1,063

The accompanying notes are an integral part of these consolidated financial statements.

55

AMEDISYS, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Amounts in thousands)

Cash Flows from Operating Activities:
Net income
Adjustments to reconcile net income to net cash provided by operating activities:

Depreciation and amortization
Non-cash compensation
401(k) employer match
Amortization and impairment of operating lease right of use assets
Loss on disposal of property and equipment
Deferred income taxes
Equity in earnings from equity method investments
Amortization of deferred debt issuance costs/debt discount
Return on equity investment
Asset impairment charge

Changes in operating assets and liabilities, net of impact of acquisitions:

Patient accounts receivable
Other current assets
Other assets
Accounts payable
Accrued expenses
Other long-term obligations
Operating lease liabilities
Operating lease right of use assets

Net cash provided by operating activities
Cash Flows from Investing Activities:
Proceeds from sale of deferred compensation plan assets
Proceeds from the sale of property and equipment
Purchases of property and equipment
Investments in equity method investees
Acquisitions of businesses, net of cash acquired
Net cash used in investing activities
Cash Flows from Financing Activities:
Proceeds from issuance of stock upon exercise of stock options
Proceeds from issuance of stock to employee stock purchase plan
Shares withheld upon stock vesting
Non-controlling interest distribution
Proceeds from borrowings under term loan
Proceeds from borrowings under revolving line of credit
Repayments of borrowings under revolving line of credit
Principal payments of long-term obligations
Debt issuance costs
Purchase of company stock
Repurchase of noncontrolling interest
Net cash provided by (used in) financing activities
Net increase (decrease) in cash, cash equivalents and restricted cash
Cash, cash equivalents and restricted cash at beginning of period
Cash, cash equivalents and restricted cash at end of period
Supplemental Disclosures of Cash Flow Information:
Cash paid for interest
Cash paid for income taxes, net of refunds received
Supplemental Disclosures of Non-Cash Financing Activities:

For the Years Ended December 31,

2019

2018

2017

$

127,907

$

120,129

$

30,683

18,428
25,040
10,509
35,905
141
13,466
(5,338)
873
4,955
1,470

(24,146)
(2,682)
832
(11,329)
42,096
(329)
(32,295)
(3,503)
202,000

448
162
(7,888)
(210)
(345,460)
(352,948)

3,611
3,187
(9,556)
(1,062)
175,000
262,500
(200,000)
(5,624)
(847)
—
—
227,209
76,261
20,229
96,490

9,628
29,522

$

$
$

13,261
17,887
8,976
—
714
20,271
(7,692)
797
6,158
—

12,224
8,679
2,947
3,165
13,524
2,443
—
—
223,483

715
54
(6,558)
(7,144)
(9,260)
(22,193)

5,953
2,429
(6,570)
(1,090)
—
138,000
(130,500)
(91,450)
(2,433)
(181,402)
(361)
(267,424)
(66,134)
86,363
20,229

3,522
14,278

$

$
$

17,123
16,295
8,754
—
—
52,178
(3,381)
735
5,321
1,323

(34,672)
(4,940)
(12,749)
(2,843)
31,843
61
—
—
105,731

622
249
(10,707)
(476)
(33,715)
(44,027)

4,554
2,382
(6,939)
(216)
—
—
—
(5,319)
—
—
—
(5,538)
56,166
30,197
86,363

2,697
315

—

$

$
$

$

Note payable issued for software licenses

418
The accompanying notes are an integral part of these consolidated financial statements.

— $

$

56

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

1. NATURE OF OPERATIONS, CONSOLIDATION AND PRESENTATION OF FINANCIAL STATEMENTS

Amedisys, Inc., a Delaware corporation (together with its consolidated subsidiaries, referred to herein as “Amedisys,” “we,” “us,” 
or “our”), is a multi-state provider of home health, hospice and personal care services with approximately 74%, 73% and 76% of 
our revenue derived from Medicare for 2019, 2018 and 2017, respectively. As of December 31, 2019, we owned and operated 321
Medicare-certified home health care centers, 138 Medicare-certified hospice care centers and 12 personal-care care centers in 38
states within the United States and the District of Columbia.

Recently Adopted Accounting Pronouncements

On January 1, 2019, the Company adopted Accounting Standards Update ("ASU") 2016-02, Leases (Topic 842); ASU 2018-01, 
Land Easement Practical Expedient for Transition to Topic 842; ASU 2018-10, Codification Improvements to Topic 842, Leases; 
and ASU 2018-11, Targeted Improvements (collectively, "Topic 842") using a modified retrospective transition approach, which 
requires the new standards to be applied to all leases existing at the date of initial application.  Under Topic 842, lessees are required 
to recognize a lease liability and right-of-use asset ("ROU asset") for all leases with a term greater than twelve months and to 
disclose key information about leasing arrangements. Additionally, leases will be classified as either financing or operating; the 
classification will determine the pattern of expense recognition and classification within the statement of operations. We are using 
the standards' effective date as our date of initial application. Consequently, our financial information was not updated and the 
disclosures required under the new standard are not provided for dates and periods prior to January 1, 2019. The new standard 
provides  several  optional  practical  expedients  that  can  be  adopted  at  transition.  We  have  elected  the  "package  of  practical 
expedients," which allows us to not reassess our prior conclusions regarding lease identification, lease classification and initial 
direct costs. We did not elect the use-of-hindsight or the practical expedient pertaining to land easements; the latter not being 
applicable to us. The most significant effects related to this adoption relate to (1) the recognition of new ROU assets and lease 
liabilities on our balance sheet for our real estate and fleet operating leases; and (2) significant new disclosures about our leasing 
activities. Upon adoption, we recognized approximately $80 million in operating leases liabilities with corresponding ROU assets 
of approximately the same amount. The new standard also provides practical expedients for an entity’s ongoing accounting. We 
have elected the practical expedient that allows us to not separate lease and non-lease components for all of our leases. We are 
applying the short-term lease recognition exemption to certain information technology leases; therefore, we have not recognized 
ROU assets and lease liabilities for these leases.

In June 2018, the FASB issued ASU 2018-07, Compensation - Stock Compensation (Topic 718): Improvements to Nonemployees 
Share-Based Payment Accounting which expands the scope of Topic 718 to include share-based payments issued to nonemployees 
for goods or services. Our adoption of this standard on January 1, 2019 did not have an effect on our consolidated financial 
statements.

On January 1, 2018, the Company adopted ASU 2014-09, Revenue from Contracts with Customers (Topic 606) and ASU 2015-14, 
Revenue from Contracts with Customers (Topic 606): Deferral of the Effective Date (collectively, "ASC 606"), the new accounting 
standards  issued  by  the  Financial Accounting  Standards  Board  ("FASB")  on  revenue  recognition,  using  the  full  retrospective 
method. ASC 606 outlines a single comprehensive model to use in accounting for revenue arising from contracts with customers. 
The  standards  supersede  existing  revenue  recognition  requirements  and  eliminate  most  industry-specific  guidance  from  U.S. 
Generally Accepted Accounting Principles ("U.S. GAAP"). The core principle of the revenue recognition standard is to require 
an entity to recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the 
consideration to which it expects to be entitled in exchange for those goods or services. As a result of the Company's adoption of 
ASC 606, the revenue and related estimated uncollectible amounts owed to us by non-Medicare payors that were historically 
classified  as  provision  for  doubtful  accounts  are  now  considered  a  revenue  adjustment  in  determining  net  service  revenue. 
Accordingly,  the  Company  reports  estimated  uncollectible  balances  due  from  third-party  payors  and  uncollectible  balances 
associated with patient responsibility as a reduction of the transaction price and therefore, as a reduction in net service revenue 
(or as it relates to Hospice room and board, an increase in cost of service, excluding depreciation and amortization) when historically 
these amounts were classified as provision for doubtful accounts within operating expenses within our consolidated statements of 
operations. In addition, the adoption of ASC 606 resulted in increased disclosure, including qualitative and quantitative disclosures 
about the nature, amount, timing and uncertainty of revenue and cash flows arising from contracts with customers.  

In January 2017, the FASB issued ASU 2017-01, Business Combinations (Topic 805): Clarifying the Definition of a Business, 
which provides guidance to assist entities with evaluating whether transactions should be accounted for as an acquisition (or 
disposal) of assets or a business. We adopted this ASU effective January 1, 2018, on a prospective basis. The impact on our 
consolidated  financial  statements  and  related  disclosures  will  depend  on  the  facts  and  circumstances  of  any  specific  future 
transactions as evaluated under the new framework.

57

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

In January 2017, the FASB issued ASU 2017-04, Intangibles - Goodwill and Other (Topic 350) - Simplifying the Test for Goodwill 
Impairment, which eliminates the requirement to calculate the implied fair value of goodwill to measure a goodwill impairment 
charge (Step 2 of the goodwill impairment test). Instead, impairment will be measured using the difference between the carrying 
amount and the fair value of the reporting unit. The ASU is effective for annual and interim periods beginning after December 15, 
2019. Early adoption is permitted. We adopted this ASU effective January 1, 2018, on a prospective basis and will apply this 
guidance to our future tests of goodwill impairment.

In August 2016, the FASB issued ASU 2016-15, Statement of Cash Flows (Topic 230): Classification of Certain Cash Receipts 
and Cash Payments, which provides specific guidance on eight cash flow classification issues not specifically addressed by U.S. 
GAAP. The ASU is effective for annual and interim periods beginning after December 15, 2017. The standard should be applied 
using a retrospective transition method unless it is impractical to do so for some of the issues. In such case, the amendments for 
those issues would be applied prospectively as of the earliest date practicable. Our adoption of this standard on January 1, 2018, 
using a retrospective transition method for each period presented, did not have an effect on our consolidated financial statements.

In March 2016, the FASB issued ASU 2016-09, Compensation – Stock Compensation (Topic 718): Improvement to Employee 
Share-Based Payment Accounting, which simplified the accounting for share-based payment award transactions, including income 
tax consequences, classification of awards as either equity or liability and classification within the statement of cash flows. The 
ASU was effective for annual and interim periods beginning after December 15, 2016.  We adopted this ASU effective January 1, 
2017, and as a result, we recorded a $0.4 million increase to our non-current deferred tax asset and retained earnings for tax benefits 
that were not previously recognized under the prior rules. Additionally, on a prospective basis, we recorded excess tax benefits 
totaling $3.2 million as a discrete item in our income tax provision within our consolidated statements of operations for the year 
ended December 31, 2017. Historically, these amounts were recorded as additional paid-in capital in our consolidated balance 
sheet. We also elected to prospectively apply the change to the presentation of cash payments made to taxing authorities on the 
employees' behalf for shares withheld upon stock vesting within our consolidated statement of cash flows and to continue our 
current policy of estimating forfeitures of stock-based compensation awards at grant date and revising in subsequent periods to 
reflect actual forfeitures.

Recently Issued Accounting Pronouncements

In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740) - Simplifying the Accounting for Income Taxes, 
which simplifies the accounting for income taxes by removing certain exceptions to the general principles in Topic 740 and improves 
consistent application by clarifying and amending existing guidance. The ASU is effective for annual and interim periods beginning 
after December 15, 2020. Early adoption is permitted. While the Company does not expect a material impact upon adoption of 
ASU 2019-12, we are still evaluating the effect the standard will have on our consolidated financial statements and related disclosures 
and ongoing financial reporting.

Use of Estimates

Our accounting and reporting policies conform with U.S. GAAP. In preparing the consolidated financial statements, we are required 
to make estimates and assumptions that impact the amounts reported in the consolidated financial statements and accompanying 
notes. Actual results could materially differ from those estimates.

Principles of Consolidation

These consolidated financial statements include the accounts of Amedisys, Inc. and our wholly owned subsidiaries. All significant 
intercompany accounts and transactions have been eliminated in our accompanying consolidated financial statements, and business 
combinations accounted for as purchases have been included in our consolidated financial statements from their respective dates 
of acquisition. In addition to our wholly owned subsidiaries, we also have certain equity investments that are accounted for as set 
forth below.

Investments

We consolidate investments when the entity is a variable interest entity and we are the primary beneficiary or if we have controlling 
interests in the entity, which is generally ownership in excess of 50%. Third party equity interests in our consolidated joint ventures 
are reflected as noncontrolling interests in our consolidated financial statements. During 2016, we sold a 30% interest in one of 
our care centers while maintaining a controlling interest in the newly formed joint venture; we repurchased the 30% interest during 
2018.

58

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

We account for investments in entities in which we have the ability to exercise significant influence under the equity method if 
we hold 50% or less of the voting stock and the entity is not a variable interest entity in which we are the primary beneficiary. 
During 2018, we made a $7.0 million investment in a healthcare analytics company; this investment is accounted for under the 
equity method. The book value of investments that we account for under the equity method of accounting totaled $35.7 million
and $35.1 million as of December 31, 2019 and 2018, respectively, and is reflected in other assets within our consolidated balance 
sheets. 

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Revenue Recognition

We account for revenue from contracts with customers in accordance with ASC 606, and as such, we recognize revenue in the 
period in which we satisfy our performance obligations under our contracts by transferring our promised services to our customers 
in amounts that reflect the consideration to which we expect to be entitled in exchange for providing patient care, which are the 
transaction prices allocated to the distinct services. The Company's cost of obtaining contracts is not material.

Revenues are recognized as performance obligations are satisfied, which varies based on the nature of the services provided. Our 
performance obligation is the delivery of patient care services in accordance with the nature and frequency of services outlined in 
physicians' orders, which are determined by a physician based on a patient's specific goals. 

The Company's performance obligations relate to contracts with a duration of less than one year; therefore, the Company has 
elected to apply the optional exemption provided by ASC 606 and is not required to disclose the aggregate amount of the transaction 
price allocated to performance obligations that are unsatisfied or partially unsatisfied as of the end of the reporting period. The 
unsatisfied  or  partially  unsatisfied  performance  obligations  are  generally  completed  when  the  patients  are  discharged,  which 
generally occurs within days or weeks of the end of the reporting period.

We determine the transaction price based on gross charges for services provided, reduced by estimates for contractual and non-
contractual revenue adjustments. Contractual revenue adjustments include adjustments provided to patients and third-party payors 
based on contracted rates. Non-contractual revenue adjustments include discounts provided to self-pay, uninsured patients or other 
payors,  adjustments  resulting  from  payment  reviews  and  adjustments  arising  from  our  inability  to  obtain  appropriate  billing 
documentation, authorizations or face-to-face documentation. Subsequent changes to the estimate of the transaction price are 
recorded as adjustments to net service revenue in the period of change. 

Contractual revenue adjustments are recorded for the difference between our standard rates and the contracted rates to be realized 
from patients, third party payors and others for services provided. Non-contractual revenue adjustments are recorded for self-pay, 
uninsured patients and other payors by major payor class based on our historical collection experience, aged accounts receivable 
by payor and current economic conditions. The non-contractual revenue adjustments represent the difference between amounts 
billed and amounts we expect to collect based on our collection history with similar payors. The Company assesses its ability to 
collect for the healthcare services provided at the time of patient admission based on the Company's verification of the patient's 
insurance coverage under Medicare, Medicaid, and other commercial or managed care insurance programs. Medicare represents 
approximately 74% of the Company's consolidated net service revenue.  

Amounts due from third-party payors, primarily commercial health insurers and government programs (Medicare and Medicaid), 
include variable consideration for retroactive revenue adjustments due to settlements of audits and payment reviews. We determine 
our estimates for non-contractual revenue adjustments related to payment reviews based on our historical experience and success 
rates in the claim appeals and adjudication process. 

We  determine  our  estimates  for  non-contractual  revenue  adjustments  related  to  our  inability  to  obtain  appropriate  billing 
documentation,  authorizations,  or  face-to-face  documentation  based  on  our  historical  experience,  which  primarily  includes  a 
historical collection rate of over 99% on Medicare claims. Revenue is recorded at amounts we estimate to be realizable for services 
provided. 

Revenue by payor class as a percentage of total net service revenue is as follows:

59

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Home Health:

Medicare

Non-Medicare - Episodic-based

Non-Medicare - Non-episodic based

Hospice (1):

Medicare

Non-Medicare

Personal Care

As of December 31,

2019

2018

2017

44%

9%

12%

30%

1%

4%

100%

50%

9%

12%

23%

1%

5%

100%

53%

8%

11%

23%

1%

4%

100%

(1) Acquired Compassionate Care Hospice on February 1, 2019 and RoseRock Healthcare on April 1, 2019.

Home Health Revenue Recognition

Medicare Revenue

Net service revenue is recorded under the Medicare prospective payment system (“PPS”) based on an established Federal Medicare 
home health episode payment rate, that is subject to adjustment based on certain variables including, but not limited to: (a) an 
outlier payment if a patient’s care was unusually costly (capped at 10% of total reimbursement per provider number); (b) a low 
utilization payment adjustment (“LUPA”) if the number of visits was four or fewer; (c) a partial payment if a patient transferred 
to another provider or we admitted a patient transferring from another provider before completing the episode; (d) a payment 
adjustment based upon the level of therapy services required (with various incremental adjustments made for additional visits, 
with larger payment increases associated with the sixth, fourteenth and twentieth visit thresholds); (e) the number of episodes of 
care provided to a patient, regardless of whether the same home health provider provided care for the entire series of episodes; 
(f) changes in the base episode payments established by the Medicare Program; and (g) adjustments to the base episode payments 
for case mix and geographic wages. Medicare rates are based on the severity of the patient's condition, service needs and goals, 
and other factors relating to the cost of providing services and supplies, bundled into an episode of care, not to exceed 60 days. 
An episode starts the first day a billable visit is performed and ends 60 days later or upon discharge, if earlier, with multiple 
continuous episodes allowed. 

The Medicare home health benefit requires that beneficiaries be homebound (meaning that the beneficiary is unable to leave their 
home without a considerable and taxing effort), require intermittent skilled nursing, physical therapy or speech therapy services, 
and receive treatment under a plan of care established and periodically reviewed by a physician. All Medicare contracts are required 
to have a signed plan of care which represents a single performance obligation, comprising of the delivery of a series of distinct 
services that are substantially similar and have a similar pattern of transfer to the customer. Accordingly, the Company accounts 
for the series of services ("episode") as a single performance obligation satisfied over time, as the customer simultaneously receives 
and consumes the benefits of the goods and services provided. Expected Medicare revenue per episode is recognized based on a 
pro-rated service output method, utilizing our historical average length of episode prior to discharge.

The base episode payment can be adjusted based on each patient's health including clinical condition, functional abilities and 
service needs, as well as for the applicable geographic wage index, low utilization, patient transfers and other factors. The services 
covered by the episode payment include all disciplines of care in addition to medical supplies. Medicare can also make various 
adjustments to payments received if we are unable to produce appropriate billing documentation or acceptable authorizations. We 
estimate the impact of such adjustments based on our historical experience, which primarily includes a historical collection rate 
of over 99% on Medicare claims, and record this estimate during the period in which services are rendered as a reduction to  revenue 
and a corresponding reduction to patient accounts receivable.

A portion of reimbursement from each Medicare episode is billed near the start of each episode, and cash is typically received 
before all services are rendered. The amount of revenue recognized for episodes of care which are incomplete at period end is 
based on the company's average percentage of days complete on episodes as of the end of the year.  As of December 31, 2019, the 
difference between the cash received from Medicare for a request for anticipated payment (“RAP”) on episodes in progress and 
the associated estimated revenue was recorded to accrued expenses within our consolidated balance sheets.

60

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Non-Medicare Revenue

Episodic-based Revenue. We recognize revenue in a similar manner as we recognize Medicare revenue for episodic-based rates 
that are paid by other insurance carriers, including Medicare Advantage programs; however, these rates can vary based upon the 
negotiated terms which generally range from 90% to 100% of Medicare rates.

Non-episodic based Revenue. Gross revenue is recorded on an accrual basis based upon the date of service at amounts equal to 
our established or estimated per-visit rates. Contractual revenue adjustments are recorded for the difference between our standard 
rates and the contracted rates to be realized from patients, third parties and others for services provided and are deducted from 
gross revenue to determine net service revenue. We also make non-contractual revenue adjustments to non-episodic revenue based 
on historical experience, to reflect the estimated transaction price. We receive a minimal amount of our net service revenue from 
patients who are either self-insured or are obligated for an insurance co-payment.

Hospice Revenue Recognition

Hospice Medicare Revenue

Gross revenue is recorded on an accrual basis based upon the date of service at amounts equal to the estimated payment rates. The 
estimated payment rates are predetermined daily or hourly rates for each of the four levels of care we deliver. The four levels of 
care are routine care, general inpatient care, continuous home care and respite care. Routine care accounted for 99%, 97% and  
97% of our total net Medicare hospice service revenue for each of 2019, 2018 and 2017, respectively. There are two separate 
payment rates for routine care: payments for the first 60 days of care and care beyond 60 days. In addition to the two routine rates, 
we may also receive a service intensity add-on (“SIA”). The SIA is based on visits made in the last seven days of life by a registered 
nurse (“RN”) or medical social worker (“MSW”) for patients in a routine level of care.

The performance obligation is the delivery of hospice services to the patient, as determined by a physician, each day the patient 
is on hospice care.

We  make  adjustments  to  Medicare  revenue  for  non-contractual  revenue  adjustments,  which  include  our  inability  to  obtain 
appropriate billing documentation or acceptable authorizations and other reasons unrelated to credit risk. We estimate the impact 
of these non-contractual revenue adjustments based on our historical experience, which primarily includes a historical collection 
rate of over 99% on Medicare claims, and record it during the period services are rendered. 

Additionally, our hospice service revenue is subject to certain limitations on payments from Medicare which are considered variable 
consideration. We are subject to an inpatient cap limit and an overall Medicare payment cap for each provider number. We monitor 
these caps on a provider-by-provider basis and estimate amounts due back to Medicare if we estimate a cap has been exceeded. We 
record these adjustments as a reduction to revenue and an increase in accrued expenses within our consolidated balance sheet. 
Beginning for the cap year ending October 31, 2017, providers are required to self-report and pay their estimated cap liability by 
February 28th of the following year. As of December 31, 2019, we have settled our Medicare hospice reimbursements for all fiscal 
years through October 31, 2012. As of December 31, 2019, we have recorded $5.7 million for estimated amounts due back to 
Medicare in accrued expenses for the Federal cap years ended October 31, 2013 through September 30, 2020; approximately $1.9 
million of this amount is related to the cap liability acquired as part of the Compassionate Care Hospice ("CCH") acquisition. As 
of December 31, 2018, we had recorded $1.7 million for estimated amounts due back to Medicare in accrued expenses for the 
Federal cap years ended October 31, 2013 through September 30, 2019.

Hospice Non-Medicare Revenue

Gross revenue is recorded on an accrual basis based upon the date of service at amounts equal to our established rates or estimated 
per day rates, as applicable. Contractual revenue adjustments are recorded for the difference between our standard rates and the 
contractual rates to be realized from patients, third party payors and others for services provided and are deducted from gross 
revenue  to  determine  our  net  service  revenue. We  also  make  non-contractual  adjustments  to  non-Medicare  revenue  based  on 
historical experience, to reflect the estimated transaction price.

61

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Personal Care Revenue Recognition

Personal Care Revenue

We generate net service revenues by providing our services directly to patients based on authorized hours, visits or units determined 
by the relevant agency, at a rate that is either contractual or fixed by legislation. Net service revenue is recognized at the time 
services are rendered based on gross charges for the services provided, reduced by estimates for contractual and non-contractual 
revenue adjustments. We receive payment for providing such services from payors, including state and local governmental agencies, 
managed care organizations, commercial insurers and private consumers. Payors include the following elder service agencies: 
Aging Services Access Points (ASAPs), Senior Care Options (SCOs), Program of All-Inclusive Care for the Elderly (PACE) and 
the Veterans Administration (VA). 

Cash, Cash Equivalents and Restricted Cash

Cash and cash equivalents include certificates of deposit and all highly liquid debt instruments with maturities of three months or 
less when purchased. Restricted cash includes cash that is not available for ordinary business use. As of December 31, 2019, we 
had $66.2 million of restricted cash that was placed into an escrow account to fund the acquisition of Asana Hospice on January 
1, 2020.

The following table summarizes the balances related to our cash, cash equivalents and restricted cash for 2019 and 2018 (amounts 
in millions):

Cash and cash equivalents

Restricted cash

Cash, cash equivalents and restricted cash

Patient Accounts Receivable

As of December 31,

2019

2018

$

$

30.3

66.2

96.5

$

$

20.2

—

20.2

We report accounts receivable from services rendered at their estimated transaction price, which includes contractual and non-
contractual  revenue  adjustments  based  on  the  amounts  expected  to  be  due  from  payors.  Our  patient  accounts  receivable  are 
uncollateralized and consist of amounts due from Medicare, Medicaid, other third-party payors and patients. As of December 31, 
2019, there is only one payor, other than Medicare, that accounts for more than 10% of our total outstanding patient receivables 
(approximately 10.4%). Thus, we believe there are no other significant concentrations of receivables that would subject us to any 
significant credit risk in the collection of our patient accounts receivable. We write off accounts on a monthly basis once we have 
exhausted our collection efforts and deem an account to be uncollectible. We believe the collectibility risk associated with our 
Medicare accounts, which represent 58% and 56% of our net patient accounts receivable at December 31, 2019 and December 31, 
2018, respectively, is limited due to our historical collection rate of over 99% from Medicare and the fact that Medicare is a U.S. 
government payor. 

We do not believe there are any significant concentrations of revenues from any payor that would subject us to any significant 
credit risk in the collection of our accounts receivable.

Medicare Home Health

For our home health patients, our pre-billing process includes verifying that we are eligible for payment from Medicare for the 
services that we provide to our patients. Our Medicare billing begins with a process to ensure that our billings are accurate through 
the utilization of an electronic Medicare claim review. We submit a RAP for 60% of our estimated payment for the initial episode 
at the start of care or 50% of the estimated payment for any subsequent episodes of care contiguous with the first episode for a 
particular patient. The full amount of the episode is billed after the episode has been completed (“final billed”). The RAP received 
for that particular episode is then deducted from our final payment. If a final bill is not submitted within the greater of 120 days 
from the start of the episode, or 60 days from the date the RAP was paid, any RAPs received for that episode will be recouped by 
Medicare from any other claims in process for that particular provider number. The RAP and final claim must then be resubmitted.

Medicare Hospice

62

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

For our hospice patients, our pre-billing process includes verifying that we are eligible for payment from Medicare for the services 
that we provide to our patients. Our Medicare billing begins with a process to ensure that our billings are accurate through the 
utilization of an electronic Medicare claim review. We bill Medicare on a monthly basis for the services provided to the patient.

Non-Medicare Home Health, Hospice, and Personal Care

For our non-Medicare patients, our pre-billing process primarily begins with verifying a patient’s eligibility for services with the 
applicable payor. Once the patient has been confirmed for eligibility, we will provide services to the patient and bill the applicable 
payor. Our review and evaluation of non-Medicare accounts receivable includes a detailed review of outstanding balances and 
special consideration to concentrations of receivables from particular payors or groups of payors with similar characteristics that 
would subject us to any significant credit risk. 

Property and Equipment

Property and equipment is stated at cost and depreciated on a straight-line basis over the estimated useful lives of the assets or life 
of the lease, if shorter. Additionally, we have internally developed computer software for our own use. Additions and improvements 
(including interest costs for construction of qualifying long-lived assets) are capitalized. Maintenance and repair expenses are 
charged to expense as incurred. The cost of property and equipment sold or disposed of and the related accumulated depreciation 
are eliminated from the property and related accumulated depreciation accounts, and any gain or loss is credited or charged to 
other general and administrative expenses.

We assess the impairment of a long-lived asset group whenever events or changes in circumstances indicate that the asset’s carrying 
value may not be recoverable. Factors we consider important that could trigger an impairment review include but are not limited 
to the following:

•  A significant change in the extent or manner in which the long-lived asset group is being used. 

•  A significant change in the business climate that could affect the value of the long-lived asset group.

•  A significant change in the market value of the assets included in the asset group.

If we determine that the carrying value of long-lived assets may not be recoverable, we compare the carrying value of the asset 
group to the undiscounted cash flows expected to be generated by the asset group. If the carrying value exceeds the undiscounted 
cash flows, an impairment charge is indicated. An impairment charge is recognized to the extent that the carrying value of the asset 
group exceeds its fair value.

We generally provide for depreciation over the following estimated useful service lives.

Building

Leasehold improvements

Equipment and furniture

Vehicles

Computer software

Finance leases

Years

39

Lesser of lease term or expected useful life

3 to 7

5

2 to 7

3

During 2018, we reviewed the balances of our property and equipment and as a result, eliminated those asset balances and related 
accumulated depreciation for which the asset was no longer in service. 

The following table summarizes the balances related to our property and equipment for 2019 and 2018 (amounts in millions):

63

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Building and leasehold improvements

Equipment and furniture

Finance leases

Computer software

Less: accumulated depreciation

As of December 31,

2019

2018

$

$

8.7

$

55.6

5.2

54.7

124.2

(96.1)

28.1

$

8.7

53.4

2.9

59.9

124.9

(95.5)

29.4

Depreciation expense for 2019, 2018 and 2017 was $11.6 million, $10.8 million and $14.4 million, respectively.

Goodwill and Other Intangible Assets

Goodwill represents the amount of the purchase price in excess of the fair values assigned to the underlying identifiable net assets 
of acquired businesses. Goodwill is not amortized, but is subject to an annual impairment test. Tests are performed more frequently 
if events occur or circumstances change that would more likely than not reduce the fair value of the reporting unit below its carrying 
amount. These events or circumstances include, but are not limited to, a significant adverse change in the business environment, 
regulatory environment or legal factors, or a substantial decline in the market capitalization of our stock. 

Each of our operating segments described in Note 14 – Segment Information is considered to represent an individual reporting 
unit for goodwill impairment testing purposes. We consider each of our home health care centers to constitute an individual business 
for which discrete financial information is available. However, since these care centers have substantially similar operating and 
economic characteristics and resource allocation and significant investment decisions concerning these businesses are centralized 
and the benefits broadly distributed, we have aggregated these care centers and deemed them to constitute a single reporting unit. 
We have applied this same aggregation principle to our hospice and personal-care care centers and have also deemed each of them 
to be a single reporting unit.

During 2019, we performed a qualitative assessment to determine if it is more likely than not that the fair value of the reporting 
units are less than their carrying values by evaluating relevant events and circumstances including financial performance, market 
conditions and share price. Based on this assessment, we did not record any goodwill impairment charges and none of the goodwill 
associated with our various reporting units was considered at risk of impairment as of October 31, 2019. Since the date of our last 
annual goodwill impairment test, there have been no material developments, events, changes in operating performance or other 
circumstances that would cause management to believe it is more likely than not that the fair value of any of our reporting units 
would be less than their carrying amounts.

Intangible assets consist of certificates of need, licenses, acquired names and non-compete agreements. We amortize non-compete 
agreements and acquired names that we do not intend to use in the future on a straight-line basis over their estimated useful lives, 
which is generally two to three years for non-compete agreements and up to five years for acquired names. Our indefinite-lived 
intangible assets are reviewed for impairment annually or more frequently if events occur or circumstances change that would 
more likely than not reduce the fair value of the intangible asset below its carrying amount. During 2019, we performed a qualitative 
assessment to determine if any of our indefinite-lived intangible assets were impaired; as a result of this analysis, we wrote off 
approximately $1.5 million of acquired names during the three-month period ended December 31, 2019. There have been no 
material developments, events, changes in operating performance or other circumstances that would cause management to believe 
it is more likely than not that the fair value of any of our remaining intangible assets would be less than their carrying amounts.

64

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Debt Issuance Costs

During 2019, we recorded $0.8 million in deferred debt issuance costs as a reduction to long-term obligations, less current portion 
in our consolidated balance sheet in connection with our entry into the Amended Credit Agreement (See Note 7 - Long-Term 
Obligations). As of December 31, 2019 and 2018, we had unamortized debt issuance costs of $3.5 million recorded as a reduction 
to long-term obligations, less current portion in our accompanying consolidated balance sheets. We amortize deferred debt issuance 
costs related to our long-term obligations over the term of the obligation through interest expense, unless the debt is extinguished, 
in which case unamortized balances are immediately expensed. The unamortized debt issuance costs of $3.5 million at December 31, 
2019 will be amortized over a weighted-average amortization period of 4.1 years.

Fair Value of Financial Instruments

The following details our financial instruments where the carrying value and the fair value differ (amounts in millions):

Financial Instrument
Long-term obligations

Carrying Value as of
December 31, 2019

Quoted Prices in Active
Markets for Identical
Items
(Level 1)

Significant Other
Observable Inputs
(Level 2)

Significant
Unobservable Inputs
(Level 3)

$

242.3

$

— $

240.8

$

—

Fair Value at Reporting Date Using

The fair value hierarchy is based on three levels of inputs, of which the first two are considered observable and the last unobservable, 
that may be used to measure fair value. The three levels of inputs are as follows:

•  Level 1 – Quoted prices in active markets for identical assets and liabilities. 

•  Level 2 – Inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices for similar 
assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated 
by observable market data for substantially the full term of the assets or liabilities.

•  Level 3 – Unobservable inputs that are supported by little or no market activity and are significant to the fair value of the 

assets or liabilities.

Our deferred compensation plan assets are recorded at fair value and are considered a level 2 measurement. For our other financial 
instruments, including our cash and cash equivalents, patient accounts receivable, accounts payable, payroll and employee benefits 
and accrued expenses, we estimate the carrying amounts approximate fair value. 

Income Taxes

We use the asset and liability approach for measuring deferred tax assets and liabilities based on temporary differences existing 
at each balance sheet date using currently enacted tax rates. Our deferred tax calculation requires us to make certain estimates 
about future operations. Deferred tax assets are reduced by a valuation allowance when we believe it is more likely than not that 
some portion or all of the deferred tax assets will not be realized. The effect of a change in tax rate is recognized as income or 
expense in the period that includes the enactment date. As of December 31, 2019 and 2018, our net deferred tax assets were $21.4 
million and $35.8 million, respectively. 

Management regularly assesses the ability to realize deferred tax assets recorded in the Company’s entities based upon the weight 
of available evidence, including such factors as the recent earnings history and expected future taxable income. In the event future 
taxable income is below management’s estimates or is generated in tax jurisdictions different than projected, we could be required 
to increase the valuation allowance for deferred tax assets. This would result in an increase in our effective tax rate.

Share-Based Compensation

We record all share-based compensation as expense in the financial statements measured at the fair value of the award. We recognize 
compensation cost on a straight-line basis over the requisite service period for each separately vesting portion of the award. Upon 
adoption of ASU 2016-09 in 2017, we started recording the excess tax benefits related to stock option exercises as operating cash 
flows; these amounts were previously classified as financing cash flows. Share-based compensation expense for 2019, 2018 and 
2017  was  $25.0  million,  $17.9  million  and  $16.3  million,  respectively,  and  the  total  income  tax  benefit  recognized  for  these 
expenses was $4.6 million, $4.3 million and $6.4 million, respectively.

65

 
AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Weighted-Average Shares Outstanding

Net income per share attributable to Amedisys, Inc. common stockholders, calculated on the treasury stock method, is based on 
the weighted average number of shares outstanding during the period. The following table sets forth, for the periods indicated, 
shares used in our computation of weighted-average shares outstanding, which are used to calculate our basic and diluted net 
income attributable to Amedisys, Inc. common stockholders (amounts in thousands):

Weighted average number of shares outstanding – basic

Effect of dilutive securities:

Stock options

Non-vested stock and stock units

Weighted average number of shares outstanding – diluted

Anti-dilutive securities

Advertising Costs

For the Years Ended December 31,

2019

2018

2017

32,142

32,791

33,704

545

303

32,990

117

502

316

33,609

50

281

319

34,304

271

We expense advertising costs as incurred. Advertising expense for 2019, 2018 and 2017 was $8.5 million, $7.0 million and $6.5 
million, respectively.

3. ACQUISITIONS

We complete acquisitions from time to time in order to pursue our strategy of increasing our market presence by expanding our 
service base and enhancing our position in certain geographic areas as a leading provider of home health, hospice and personal 
care services. The purchase price paid for acquisitions is negotiated through arm’s length transactions, with consideration based 
on  our  analysis  of,  among  other  things,  comparable  acquisitions  and  expected  cash  flows. Acquisitions  are  accounted  for  as 
purchases and are included in our consolidated financial statements from their respective acquisition dates. Goodwill generated 
from acquisitions is recognized for the excess of the purchase price over tangible and identifiable intangible assets because of the 
expected contributions of the acquisitions to our overall corporate strategy. We typically engage outside appraisal firms to assist 
in the fair value determination of identifiable intangible assets for significant acquisitions. The preliminary purchase price allocation 
is adjusted, as necessary, up to one year after the acquisition closing date if management obtains more information regarding asset 
valuation and liabilities assumed.

2019 Acquisitions

Hospice Division 

On February 1, 2019, we acquired CCH, a national hospice care provider headquartered in New Jersey, for a purchase price of 
$327.9 million, net of cash acquired of $6.7 million.

The Company has finalized its valuation of the assets acquired and liabilities assumed. The total consideration of $327.9 million
has been allocated to assets acquired and liabilities assumed as of the acquisition date as follows (amounts in millions):

66

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Patient accounts receivable

Prepaid expenses

Other current assets

Property and equipment

Intangible assets

Operating lease right of use assets

Other assets

Total assets acquired

Accounts payable

Payroll and employee benefits

Accrued expenses

Deferred tax liability

Operating lease liabilities

Total liabilities acquired

Net identifiable assets acquired

Goodwill
Total estimated consideration

Amount

$

$

24.5

0.8

0.1

0.2

27.2

3.4

1.1

57.3
(14.9)
(11.7)
(11.7)
(0.9)
(3.4)
(42.6)
14.7

313.2

327.9

Intangible assets acquired include licenses, certificates of need, acquired names and non-compete agreements. The acquired names 
and non-compete agreements will be amortized over a weighted-average period of 2.0 and 2.3 years, respectively.

CCH contributed approximately $167.4 million in net service revenue and an operating loss of $5.6 million (inclusive of acquisition 
and integration costs totaling $14.5 million) during the year ended December 31, 2019.

We expect $278.8 million of goodwill recorded for this acquisition to be deductible for income tax purposes over approximately 
15 years.

The following table contains unaudited pro forma condensed consolidated statement of operations information for the years ended 
December 31, 2019 and 2018 assuming that the CCH acquisition closed on January 1, 2018 (amounts in millions, except per share 
data):

Net service revenue
Operating income
Net income attributable to Amedisys, Inc.
Basic earnings per share
Diluted earnings per share

For the Year
Ended December 31,

2019
$ 1,971.7
183.8
130.5
4.06
3.96

$

2018
$ 1,852.8
175.7
124.6
3.80
3.71

$

The pro forma information presented above includes adjustments for (i) amortization of identifiable intangible assets, (ii) interest 
on additional debt required to fund the CCH acquisition, (iii) non-recurring transaction costs and (iv) income taxes based on the 
Company’s statutory tax rate. This pro forma information is presented for illustrative purposes only and may not be indicative of 
the results of operations that would have actually occurred. In addition, future results may vary significantly from the results 
reflected in the pro forma information.

67

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

On April 1, 2019, we acquired RoseRock Healthcare ("RoseRock"), an Oklahoma based hospice provider, for a purchase price of 
$17.5 million. The purchase price was paid with cash on hand on the date of the transaction. Based on the Company's preliminary 
valuation, we have recorded goodwill ($15.8 million) and other intangibles including acquired names ($1.0 million) and non-
compete agreements ($0.7 million). The acquired names and non-compete agreement will each be amortized over a weighted-
average period of 3.0 years. RoseRock contributed approximately $6.8 million in net service revenue and $0.8 million in operating 
income for the year ended December 31, 2019. We expect the entire amount of goodwill recorded for this acquisition to be deductible 
for income tax purposes over approximately 15 years.

2018 Acquisitions

Home Health Division

On March 1, 2018, we acquired the assets of Christian Care at Home which provided home health services to the state of Kentucky 
for a total purchase price of $2.3 million. The purchase price was paid with cash on hand on the date of the transaction. We recorded 
goodwill ($2.1 million)  and other intangibles - certificate of need ($0.2 million) in connection with the acquisition. We expect the 
entire amount of goodwill recorded for this acquisition to be deductible for income tax purposes over approximately 15 years. 

Personal Care Division

On May 1, 2018, we acquired the assets of East Tennessee Personal Care Services which owned and operated one personal-care 
care center servicing the state of Tennessee for a total purchase price of $2.0 million (subject to certain adjustments, of which $0.2 
million was placed in a promissory note to be paid over 24 months, subject to any offsets or withholds for indemnification purposes). 
The purchase price was paid with cash on hand on the date of the transaction. We recorded goodwill ($1.9 million) and other 
intangibles - non-compete agreements ($0.1 million) in connection with the acquisition. We expect the entire amount of goodwill 
recorded for this acquisition to be deductible for income tax purposes over approximately 15 years. 

On October 1, 2018, we acquired the assets of Bring Care Home which serviced the state of Massachusetts for a total purchase 
price of $5.7 million (subject to certain adjustments, of which $0.6 million was placed in a promissory note to be paid over 24 
months, subject to any offsets or withholds for indemnification purposes). The purchase price was paid with cash on hand on the 
date of the transaction. We recorded goodwill ($5.5 million) and other intangibles - non-compete agreements ($0.2 million) in 
connection with the acquisition. We expect the entire amount of goodwill recorded for this acquisition to be deductible for income 
tax purposes over approximately 15 years. 

4. GOODWILL AND OTHER INTANGIBLE ASSETS, NET

During 2019, 2018 and 2017, we did not record any goodwill impairment charges as a result of our annual impairment test and 
none of the goodwill associated with our various reporting units was considered at risk of impairment as of October 31st of each 
respective year (the date of our annual goodwill impairment test). Since the date of our last annual goodwill impairment test, there 
have  been  no  material  developments,  events,  changes  in  operating  performance  or  other  circumstances  that  would  cause 
management to believe it is more likely than not that the fair value of any of our reporting units would be less than their carrying 
amounts. 

The following table summarizes the activity related to our goodwill for 2019 and 2018 (amounts in millions):

Balances at December 31, 2017 (1)

Additions

Balances at December 31, 2018

Additions

Balances at December 31, 2019

Goodwill

Home Health

Hospice

Personal Care

Total

85.0

$

199.3

$

35.6

$

2.1

87.1

—

—

199.3

329.0

7.5

43.1

—

87.1

$

528.3

$

43.1

$

$

$

319.9

9.6

329.5

329.0

658.5

(1)  Net of prior years' accumulated impairment losses of $733.7 million, which is inclusive of write-offs related to the sale 

and closure of care centers.

During 2017, we recorded a non-cash other intangible assets impairment charge of  $1.3 million related to care centers that were 
closed or consolidated during 2017 as discussed in Note 13 - Exit and Restructuring Activities. During 2019, we recorded a non-
cash other intangible assets impairment charge of  $1.5 million related to acquired names which are no longer in use or are associated 
with care centers that were closed.

68

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

The following table summarizes the activity related to our other intangible assets, net for 2019 and 2018 (amounts in millions):

Other Intangible Assets, Net

Certificates of
Need and
Licenses

Acquired
Names -
Unamortizable

Acquired
Names -
Amortizable (3)

Non-Compete
Agreements (3)

Balances at December 31, 2017 (2)

$

23.7

$

19.6

$

— $

Additions

Amortization

Balances at December 31, 2018

Additions

Write-off (1)

Amortization

0.2

—

23.9

13.7

—

—

—

—

19.6

—

(1.5)

—

—

—

—

10.0

—

(4.4)

Balances at December 31, 2019

$

37.6

$

18.1

$

5.6

$

Total

$

2.8

0.3

(2.5)

0.6

5.2

—

(2.4)

3.4

$

46.1

0.5

(2.5)

44.1

28.9

(1.5)

(6.8)

64.7

(1)  Write-off of intangible assets related to our annual impairment analysis as discussed above.
(2)  Net of prior years' accumulated amortization of $5.0 million for non-compete agreements. 
(3)  The weighted average remaining amortization period of our amortizable acquired names and non-compete agreements is 

1.2 years and 1.5 years, respectively.

See Note 3 – Acquisitions for further details on additions to goodwill and other intangible assets, net.

The estimated aggregate amortization expense related to intangible assets for each of the five succeeding years is as follows 
(amounts in millions):

2020

2021

2022

2023

2024

Intangible Asset
Amortization

$

$

7.3

1.5

0.2

—

—

9.0

69

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

5. DETAILS OF CERTAIN BALANCE SHEET ACCOUNTS

Additional information regarding certain balance sheet accounts is presented below (amounts in millions):

As of December 31,

2019

2018

Other current assets:

Payroll tax escrow

Income tax receivable

Due from joint ventures

Other

Other assets:

Workers’ compensation deposits

Health insurance deposits

Other miscellaneous deposits

Indemnity receivable

Equity method investments

Other

Accrued expenses:

Health insurance

Workers’ compensation

Florida ZPIC audit, gross liability

Legal settlements and other audits

Income tax payable

Charity care

Estimated Medicare cap liability

Hospice cost of revenue

Patient liability

Other

Other long-term obligations:

Reserve for uncertain tax positions

Deferred compensation plan liability

Other

6. LEASES

$

$

$

$

$

$

$

$

1.5

2.0

2.0

2.7

8.2

0.2

0.5

1.0

13.6

35.7

3.6

54.6

15.8

33.4

17.4

19.0

0.5

2.7

5.7

24.4

9.4

8.8

137.1

3.1

1.0

1.8

5.9

$

$

$

$

$

$

$

$

1.5

1.6

1.9

2.3

7.3

0.4

0.5

0.8

14.2

35.1

3.1

54.1

12.4

30.9

17.4

13.0

—

1.7

1.7

9.9

6.3

6.2

99.5

2.9

1.3

2.0

6.2

We determine whether an arrangement is a lease at inception. We have operating leases, primarily for offices and fleet, that expire 
at various dates over the next nine years. We also have finance leases covering certain office equipment that expire at various dates 
over the next three years. Our leases do not contain any restrictive covenants.

Our office leases generally contain renewal options for periods ranging from one to five years. Because we are not reasonably 
certain to exercise these renewal options, the options are not considered in determining the lease term, and payments associated 
with the option years are excluded from lease payments. Our office leases also generally include termination options, which allow 
for early termination of the lease after the first one to three years. Because we are not reasonably certain to exercise these termination 
options, the options are not considered in determining the lease term; payments for the full lease term are included in lease payments. 
Our office leases do not contain any material residual value guarantees.

Our fleet leases include a term of 367 days with monthly renewal options thereafter. Our fleet leases also include terminal rental 
adjustment clauses (“TRAC”), which provide for a final rental payment adjustment at the end of the lease, typically based on the 
amount realized from the sale of the vehicle. The TRAC is structured such that it will almost always result in a significant payment 
by us to the lessor if the renewal option is not exercised. Based on the significance of the TRAC adjustment at the initial lease 

70

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

expiration, we believe that it is reasonably certain that we will exercise the monthly renewal options; therefore, the renewal options 
are considered in determining the lease term, and payments associated with the renewal options are included in lease payments.

For our fleet and office equipment leases, we use the implicit rate in the lease as the discount rate. For our office leases, the implicit 
rate is typically not available, so we use our incremental borrowing rate as the discount rate. Our lease agreements include both 
lease  and  non-lease  components. We  have  elected  the  practical  expedient  that  allows  us  to  not  separate  lease  and  non-lease 
components for all of our leases.

Payments due under our operating and finance leases include fixed payments as well as variable payments. For our office leases, 
variable payments include amounts for our proportionate share of operating expenses, utilities, property taxes, insurance, common 
area maintenance and other facility-related expenses. For our vehicle and equipment leases, variable payments consist of sales 
tax. 

The components of lease cost for the year ended December 31, 2019 are as follows (amounts in millions):

Operating lease cost:

Operating lease cost

Impairment of operating lease ROU assets

Total operating lease cost

$

Finance lease cost:

Amortization of ROU assets

Interest on lease liabilities

Total finance lease cost

Variable lease cost

Short-term lease cost

Total lease cost

For the Year Ended
December 31, 2019

35.0

0.9

35.9

1.7

0.2

1.9

2.6

0.2

$

40.6

Amounts reported in the consolidated balance sheet as of December 31, 2019 for our operating leases are as follows (amounts in 
millions):

Operating lease ROU assets

Current portion of operating lease liabilities

Operating lease liabilities, less current portion

Total operating lease liabilities

December 31, 2019

84.8

27.8

56.1

83.9

$

$

Amounts reported in the consolidated balance sheet as of December 31, 2019 for finance leases are included in the table below. 
The finance lease ROU assets are recorded within property and equipment, net of accumulated depreciation within our consolidated 
balance sheet. The finance lease liabilities are recorded within current portion of long-term obligations and long-term obligations, 
less current portion within our consolidated balance sheet.

71

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Finance lease ROU assets

Accumulated amortization

Finance lease ROU assets, net

Current installments of obligations under finance leases

Long-term portion of obligations under finance leases

Total finance lease liabilities

December 31, 2019

5.2
(1.8)
3.4

1.7

1.7

3.4

$

$

Supplemental cash flow information and non-cash activity related to our leases are as follows (amounts in millions):

Cash paid for amounts included in the measurement of lease
liabilities and ROU assets:

Operating cash flow from operating leases

$

Financing cash flow from finance leases

ROU assets obtained in exchange for lease obligations:

Operating leases

Finance leases

Reductions to ROU assets resulting from reductions to lease
obligations:

Operating leases

Finance leases

For the Year Ended 
December 31, 2019

(35.8)
(1.7)

116.0

2.9

(1.7)
—

Amounts disclosed for ROU assets obtained in exchange for lease obligations include amounts added to the carrying amount of 
ROU assets resulting from lease modifications and reassessments.

Weighted average remaining lease terms and discount rates for our leases as of December 31, 2019 are as follows:

Weighted average remaining lease term:

Operating leases

Finance leases

Weighted average discount rate:

Operating leases

Finance leases

Years

Rate

3.9

2.1

3.9%

5.3%

72

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Maturities of lease liabilities as of December 31, 2019 are as follows (amounts in millions):

2020

2021

2022

2023

2024

Thereafter

Total undiscounted lease payments

Less: Imputed interest

Total lease liabilities

Operating 
Leases

Finance 
Leases

$

$

30.2

24.3

15.0

9.2

5.0

7.0

90.7
(6.8)
83.9

$

$

1.9

1.4

0.3

—

—

—

3.6
(0.2)
3.4

7. LONG-TERM OBLIGATIONS

Long-term debt consists of the following for the periods indicated (amounts in millions):

$175.0 million Term Loan; interest rate at Base Rate plus Applicable Rate or Eurodollar Rate plus the 
Applicable Rate (3.3% at December 31, 2019); due February 4, 2024

$

171.7

$

As of December 31,

2019

2018

$550.0 million Revolving Credit Facility; interest only payments; interest rate at Base Rate plus Applicable 
Rate or Eurodollar Rate plus the Applicable Rate (5.3% at December 31, 2019); due February 4, 2024

Promissory notes

Finance leases

Principal amount of long-term obligations

Deferred debt issuance costs

Current portion of long-term obligations

Total

70.0

0.6

3.4

245.7

(3.5)

242.2

(9.9)

$

232.3

$

—

7.5

1.1

2.3

10.9

(3.5)

7.4

(1.6)

5.8

Maturities of debt as of December 31, 2019 are as follows (amounts in millions):

2020

2021

2022

2023

2024

Credit Agreement

Long-term
obligations

10.0

10.1

9.0

82.0

134.6

245.7

$

$

On June 29, 2018, we entered into our Amended and Restated Credit Agreement ("Credit Agreement") that provides for a senior 
secured revolving credit facility in an initial aggregate principal amount of up to $550.0 million (the "Revolving Credit Facility"). 
The Revolving Credit Facility provides for and includes within its $550.0 million limit a $25.0 million swingline facility and 
commitments for up to $60.0 million in letters of credit. Upon lender approval, we may increase the aggregate loan amount under 
the Revolving Credit Facility by either i) $125.0 million or ii) an unlimited amount subject to a leverage limit of 0.5x under the 
maximum allowable consolidated leverage ratio which is currently 3.0x per the Credit Agreement.

The funds available under the Revolving Credit Facility were used to pay off our existing indebtedness under our prior credit 
agreement, dated as of August 28, 2015 (the "Prior Credit Agreement"), with a principal balance of $127.5 million. The final 

73

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

maturity of the Revolving Credit Facility is June 29, 2023 and there is no mandatory amortization on the outstanding principal 
balances which are payable in full upon maturity. The Revolving Credit Facility may be used to provide ongoing working capital 
and for general corporate purposes of the Company and our subsidiaries, including permitted acquisitions, as defined in the Credit 
Agreement.

First Amendment to Amended and Restated Credit Agreement

On February 4, 2019, we entered into the First Amendment to the Credit Agreement (as amended by the First Amendment, the 
“Amended Credit Agreement”). The Amended Credit Agreement provides for a senior secured credit facility in an initial aggregate 
principal amount of up to $725.0 million, which includes the $550.0 million Revolving Credit Facility under the Credit Agreement, 
and a term loan facility with a principal amount of up to $175.0 million (the “Term Loan Facility” and collectively with the 
Revolving Credit Facility, the “Credit Facility”), which was added by the First Amendment.  

We borrowed the entire principal amount of the Term Loan Facility on February 4, 2019 in order to fund a portion of the 
purchase price of the CCH acquisition, with the remainder of the purchase price and associated transactional fees and expenses 
funded by proceeds from the Revolving Credit Facility. 

The loans issued under the Credit Facility bear interest on a per annum basis, at our election, at either: (i) the Base Rate plus the 
Applicable Rate or (ii) the Eurodollar Rate plus the Applicable Rate. The “Base Rate” means a fluctuating rate per annum equal 
to the highest of (a) the federal funds rate plus 0.50% per annum, (b) the prime rate of interest established by the Administrative 
Agent, and (c) the Eurodollar Rate plus 1% per annum. The “Eurodollar Rate” means the quoted rate per annum equal to the  
London Interbank Offered Rate ("LIBOR") or a comparable successor rate approved by the Administrative Agent for an interest 
period of one, two, three or six months (as selected by us). The “Applicable Rate” is based on the consolidated leverage ratio and 
is presented in the table below. As of December 31, 2019, the Applicable Rate is 0.50% per annum for Base Rate Loans and 1.50%
per annum for Eurodollar Rate Loans. We are also subject to a commitment fee and letter of credit fee under the terms of the 
Amended Credit Agreement, as presented in the table below.

Pricing Tier

Consolidated Leverage Ratio

Base Rate Loans

Eurodollar Rate
Loans

Commitment
Fee

Letter of
Credit Fee

I

II

III

IV

 3.00 to 1.0

< 3.00 to 1.0 but 

 2.00 to 1.0

< 2.00 to 1.0 but 

 0.75 to 1.0

< 0.75 to 1.0

1.00%

0.75%

0.50%

0.25%

2.00%

1.75%

1.50%

1.25%

0.35%

0.30%

0.25%

0.20%

1.75%

1.50%

1.25%

1.00%

The final maturity date of the Credit Facility is February 4, 2024. The Revolving Credit Facility will terminate and be due and 
payable as of the final maturity date. The Term Loan Facility, however, is subject to quarterly amortization of principal in the 
amount of (i) 0.625% for the period commencing on February 4, 2019 and ending on March 31, 2020, (ii) 1.250% for the period 
commencing on April 1, 2020 and ending on March 31, 2023, and (iii) 1.875% for the period commencing on April 1, 2023 and 
ending on February 4, 2024. The remaining balance of the Term Loan Facility must be paid upon the final maturity date. In addition 
to the scheduled amortization of the Term Loan Facility, and subject to customary exceptions and reinvestment rights, we are 
required to prepay the Term Loan Facility, first, and the Revolving Credit Facility, second, with 100% of all net cash proceeds 
received by any loan party or any subsidiary thereof in connection with (a) any asset sale or disposition where such loan party 
receives net cash proceeds in excess of $5 million or (b) any debt issuance that is not permitted under the Amended Credit Agreement.

The Amended Credit Agreement requires maintenance of two financial covenants: (i) a consolidated leverage ratio of funded 
indebtedness to Earnings Before Interest, Taxes, Depreciation and Amortization ("EBITDA"), as defined in the Amended Credit 
Agreement, and (ii) a consolidated interest coverage ratio of EBITDA to cash interest charges, as defined in the Amended Credit 
Agreement. Each of these covenants is calculated over rolling four-quarter periods and also is subject to certain exceptions and 
baskets. The Amended Credit Agreement also contains customary covenants, including, but not limited to, restrictions on: incurrence 
of liens, incurrence of additional debt, sales of assets and other fundamental corporate changes, investments, and declarations of 
dividends. These covenants contain customary exclusions and baskets as detailed in the Amended Credit Agreement. In connection 
with  our  entry  into  the Amended  Credit Agreement,  we  recorded  $0.8  million  in  deferred  debt  issuance  costs  as  long-term 
obligations, less current portion within our consolidated balance sheet during the year ended December 31, 2019.

The Revolving Credit Facility is guaranteed by substantially all of our wholly-owned direct and indirect subsidiaries. The Amended 
Credit Agreement requires at all times that we (i) provide guarantees from wholly-owned subsidiaries that in the aggregate represent 
not less than 95% of our consolidated net revenues and adjusted EBITDA from all wholly-owned subsidiaries and (ii) provide 
guarantees from subsidiaries that in the aggregate represent not less than 70% of consolidated adjusted EBITDA, subject to certain 
exceptions.

74

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Our weighted average interest rate for borrowings under our $175.0 million Term Loan Facility was 3.8% for the period February 
4, 2019 to December 31, 2019. Our weighted average interest rate for borrowings under our $550.0 million Revolving Credit 
Facility was 4.0% for the period ended December 31, 2019 and 3.8% for the period June 29, 2018 to December 31, 2018.

As of December 31, 2019, our consolidated leverage ratio was 1.0, our consolidated interest coverage ratio was 17.2 and we are 
in compliance with our covenants under the Amended Credit Agreement. In the event we are not in compliance with our debt 
covenants in the future, we would pursue various alternatives in an attempt to successfully resolve the non-compliance, which 
might include, among other things, seeking debt covenant waivers or amendments.

As of December 31, 2019, our availability under our $550.0 million Revolving Credit Facility was $449.8 million as we have 
$70.0 million outstanding in borrowings and $30.2 million outstanding in letters of credit.

Joinder Agreement
In connection with the CCH acquisition, we entered into a Joinder Agreement, dated as of February 4, 2019, pursuant to which 
CCH and its subsidiaries were made parties to, and became subject to the terms and conditions of, the Amended Credit Agreement, 
the Amended and Restated Security Agreement, dated as of June 29, 2018, and the Amended and Restated Pledge Agreement, 
dated as of June 29, 2018.  Pursuant to the Joinder, the Amended and Restated Security Agreement and the Amended and Restated 
Pledge Agreement, CCH and its subsidiaries granted in favor of the Administrative Agent a first lien security interest in substantially 
all of their personal property assets and pledged to the Administrative Agent each of their respective subsidiaries’ issued and 
outstanding equity interests. CCH and its subsidiaries also guaranteed our obligations, whether now existing or arising after the 
effective date of the Joinder, under the Amended Credit Agreement pursuant to the terms of the Joinder and the Amended Credit 
Agreement. 

Promissory Notes

Our promissory notes outstanding of $0.6 million, issued in conjunction with acquisitions and software licenses, bear interest rates 
ranging from 4.3% to 7.0%.

Finance Leases

Our finance leases outstanding of $3.4 million relate to leased equipment and bear interest rates ranging from 5.2% to 14.3%.

8. INCOME TAXES

Income taxes attributable to continuing operations consist of the following (amounts in millions):

Current income tax expense/(benefit):

Federal

State and local

Deferred income tax expense/(benefit):

Federal

State and local

Income tax expense

For the Years Ended December 31,

2019

2018

2017

24.2

$

16.4

$

4.8

29.0

9.5

4.0

13.5

42.5

$

2.1

18.5

14.5

5.8

20.3

38.8

$

(2.0)

(0.1)

(2.1)

51.2

1.0

52.2

50.1

$

$

Total income tax expense for the years ended December 31, 2019, 2018 and 2017 was allocated as follows (amounts in millions):

Income from continuing operations

Interest expense

Stockholders’ equity

Goodwill

For the Years Ended December 31,

2019

2018

2017

42.5

$

38.8

$

0.3

—

0.9

0.1

—

—

43.7

$

38.9

$

50.1

—

(0.3)

—

49.8

$

$

75

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

A reconciliation of significant differences between the reported amount of income tax expense and the expected amount of income 
tax expense that would result from applying the U.S. federal statutory income tax rate of 21% in 2019 and 2018 and 35% in 2017 
to income before taxes is as follows:

Income tax expense at U.S. federal statutory rate (1)

State and local income taxes, net of federal income tax benefit

Excess tax benefits from share-based compensation

Tax rate change (2)

Other items, net (3)

Income tax expense

For the Years Ended December 31,

2019

2018

2017

21.0%

4.8

(1.9)

—

1.0

24.9%

21.0%

4.8

(1.6)

—

0.2

24.4%

35.0%

3.8

(3.5)

26.5

0.2

62.0%

(1)  On December 22, 2017, H.R. 1, originally known as the Tax Cuts and Jobs Act was enacted, which eliminated the progressive 
U.S. federal corporate tax rate structure with a maximum corporate tax rate of 35% and replaced it with a flat tax rate of 
21%, effective January 1, 2018.

(2)  According  to Accounting  Standard  Codification  ("ASC")  740,  Income  Taxes,  deferred  tax  assets  and  liabilities  are 
remeasured to reflect the effects of enacted changes in tax rates at the date of enactment, even though the tax rate changes 
are not effective until a future period. The Company's remeasurement of its deferred tax assets and liabilities to reflect the 
enacted reduced tax rate, pursuant to the Tax Cuts and Jobs Act, resulted in a $21.4 million deferred income tax expense 
during 2017. 

(3)  Includes various items such as non-deductible expenses, non-taxable income, tax credits, valuation allowance, uncertain 

tax positions and return-to-accrual adjustments.

As of December 31, 2019 and 2018, the Company had income taxes receivable of $2.0 million and $1.6 million, respectively, 
included in other current assets within our consolidated balance sheets. 

Deferred tax assets (liabilities) consist of the following components (amounts in millions):

Deferred tax assets:

Allowance for doubtful accounts

Accrued payroll & employee benefits

Workers’ compensation

Amortization of intangible assets

Share-based compensation

Compliance matters

Net operating loss carryforwards

Tax credit carryforwards

Other

Gross deferred tax assets

Less: valuation allowance

Net deferred tax assets

Deferred tax liabilities:

Property and equipment

Amortization of intangible assets

Deferred revenue

Investment in partnerships

Other liabilities

Gross deferred tax liabilities

Net deferred tax assets (liabilities)

As of December 31,

2019

2018

$

— $

15.1

9.0

—

7.9

4.8

3.7

3.1

0.8

44.4

(0.4)

44.0

(4.3)

(0.3)

(13.5)

(3.3)

(1.2)

(22.6)

$

21.4

$

5.6

11.2

8.3

14.7

6.9

2.2

5.9

2.8

0.7

58.3

(0.7)

57.6

(4.4)

—

(13.5)

(3.1)

(0.8)

(21.8)

35.8

The Company utilized its remaining U.S. federal net operating loss ("NOL") carryforwards, research and development tax credits 
and employment tax credits in 2018; however, as of December 31, 2019, the Company has $0.1 million of federal NOL carryforwards 
acquired from the acquisition of CCH. 

76

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

As of December 31, 2019, we have state NOL carryforwards of $73.9 million that are available to reduce future taxable income 
and $3.9 million of various state tax credits available to reduce future state income taxes. The state NOL and tax credit carryforwards 
expire at various times.

As of December 31, 2019 and 2018, the valuation allowance for deferred tax assets, which is primarily related to certain state 
NOLs and state tax credit carryforwards, was $0.4 million and $0.7 million, respectively. The net change in the total valuation 
allowance for the year ended December 31, 2019 was a decrease of $0.3 million; there was no change in the total valuation 
allowance for the year ended December 31, 2018.

In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or 
all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation 
of  future  taxable  income  in  those  jurisdictions  during  the  periods  in  which  those  temporary  differences  become  deductible. 
Management  considers  the  scheduled  reversal  of  deferred  tax  liabilities  (including  the  impact  of  available  carryback  and 
carryforward periods), projected future taxable income, and tax-planning strategies in making this assessment. In order to fully 
realize the deferred tax assets, the Company will need to generate future taxable income before the expiration of the carryforwards 
governed by the tax code. Based on the current level of pretax earnings, the Company will generate the minimum amount of future 
taxable income needed to support the realization of the deferred tax assets. As a result, as of December 31, 2019, management 
believes that it is more likely than not that we will realize the benefits of these deferred tax assets, net of the existing valuation 
allowances. The amount of the deferred tax asset considered realizable, however, could be reduced in the near term if estimates 
of future taxable income during the carryforward period are reduced.

Uncertain Tax Positions

We account for uncertain tax positions in accordance with the authoritative guidance for uncertain tax positions. A reconciliation 
of the beginning and ending amount of unrecognized tax benefits is as follows (amounts in millions):

Balance at beginning of period

Additions for tax positions related to current year

Additions for tax positions related to prior year

Reductions for tax positions related to prior years

Lapse of statute of limitations

Change in statutory tax rate (1)

Settlements

Balance at end of period

For the Years Ended December 31,

2019

2018

2017

2.7

$

2.7

$

—

—

—

—

—

—

—

—

—

—

—

—

2.7

$

2.7

$

4.1

—

—

—

(0.3)

(1.1)

—

2.7

$

$

(1)  The Company's remeasurement of its deferred tax assets and liabilities to reflect the enacted reduced tax rate as a result of 
the Tax Cuts and Jobs Act resulted in a $1.1 million reduction in its uncertain tax positions recorded in net deferred tax 
assets at December 31, 2017.

As of December 31, 2019 and 2018, there is $2.7 million of unrecognized tax benefits recorded in other long-term obligations 
within the consolidated balance sheet that, if recognized in future periods, would impact our effective tax rate.

We recognized $0.3 million and $0.1 million of interest as components of interest expense in connection with our reserve for 
uncertain tax positions during the years ended December 31, 2019 and 2018, respectively; we recognized a benefit of less than 
$0.1 million of interest as a component of interest expense in connection with our reserve for uncertain tax positions during the 
year ended December 31, 2017. Interest related to uncertain tax positions included in the consolidated balance sheet at December 
31, 2019 and 2018 was $0.4 million and $0.1 million, respectively.

We are subject to income taxes in the U.S. and in many individual states, with significant operations in Louisiana, South Carolina, 
Alabama, Georgia, Massachusetts and Tennessee. We are open to examination in the U.S. and in various individual states for tax 
years ended December 31, 2014 through December 31, 2019. We are also open to examination in various states for the years ended 
2004 – 2019 resulting from net operating losses generated and available for carryforward from those years.

9. CAPITAL STOCK AND SHARE-BASED COMPENSATION

77

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

We are authorized by our Certificate of Incorporation to issue 60,000,000 shares of common stock, $0.001 par value and 5,000,000
shares of preferred stock, $0.001 par value. As of December 31, 2019, there were 36,638,021 and 32,284,051 shares of common 
stock issued and outstanding, respectively, and no shares of preferred stock issued or outstanding. Our Board of Directors is 
authorized to fix the dividend rights and terms, conversion and voting rights, redemption rights and other privileges and restrictions 
applicable to our preferred stock.

Share-Based Awards

On March 29, 2018, our Board of Directors and the Compensation Committee approved, subject to stockholder approval, the 
Amedisys, Inc. 2018 Omnibus Incentive Compensation Plan (the “2018 Plan”). On June 6, 2018, our stockholders approved the 
2018 Plan at the Company's annual meeting of stockholders.  The 2018 Plan replaces our 2008 Omnibus Incentive Compensation 
Plan (the “2008 Plan”), which terminated on June 6, 2018 when the stockholders approved the 2018 Plan.  The 2018 Plan authorizes 
the grant of various types of equity-based awards, such as stock awards, restricted stock units, stock appreciation rights and stock 
options to eligible participants, which include all of our employees and all employees of our 50% or more owned subsidiaries, our 
non-employee directors and certain consultants. The vesting terms of the awards may be tied to continued employment (or, for 
our  non-employee  directors,  continued  service  on  the  Board  of  Directors)  and/or  achievement  of  certain  pre-determined 
performance goals. We refer to stock awards subject to service-based vesting conditions as “non-vested stock” and restricted stock 
units subject to service-based or a combination of service-based and performance-based vesting conditions as “non-vested stock 
units.” The 2018 Plan is administered by the Compensation Committee of our Board of Directors, which determines, within the 
provisions of the 2018 Plan, those eligible participants  to whom, and the times at which, awards shall be granted. The Compensation 
Committee, in its discretion, may delegate its authority and duties under the 2018 Plan to specified officers; however, only the 
Compensation Committee may approve the terms of awards to our executive officers.

Equity-based awards may be granted for a number of shares not to exceed, in the aggregate, approximately 2.5 million shares of 
common stock. We had approximately 2.0 million shares available at December 31, 2019. The price per share for stock options 
shall be no less than the greater of (a) 100% of the fair value of a share of common stock on the date the option is granted or (b) the 
aggregate par value of the shares of our common stock on the date the option is granted. If a stock option is granted to any owner 
of 10% or more of the total combined voting power of us and our subsidiaries, the price is to be at least 110% of the fair value of 
a share of our common stock on the date the award is granted. Each equity-based award vests ratably over a 12 month to four year 
period, with the exception of those issued under contractual arrangements that specify otherwise, and may be exercised during a 
period as determined by our Compensation Committee or as otherwise approved by our Compensation Committee. The contractual 
terms of stock options exercised shall not exceed ten years from the date such option is granted. The Company analyzes historical 
data of forfeited awards to develop an estimated forfeiture rate that is applied to the Company's non-cash compensation expense; 
however, all non-cash compensation expense is adjusted to reflect actual vestings and forfeitures.

Employee Stock Purchase Plan (“ESPP”)                                                                                                                                                         

We have a plan whereby our eligible employees may purchase our common stock at 85% of the market price at the time of purchase. 
On June 7, 2012, our stockholders ratified an amendment adopted by our Board of Directors to increase the total number of shares 
of our common stock authorized for issuance under our ESPP from 2,500,000 shares to 4,500,000 shares, and as of December 31, 
2019, there were 1,348,327 shares available for future issuance. The following is a detail of the purchases that were made under 
the plan:

Employee Stock Purchase Plan Period

2017 and Prior

January 1, 2018 to March 31, 2018

April 1, 2018 to June 30, 2018

July 1, 2018 to September 30, 2018

October 1, 2018 to December 31, 2018

January 1, 2019 to March 31, 2019

April 1, 2019 to June 30, 2019

July 1, 2019 to September 30, 2019

October 1, 2019 to December 31, 2019

Shares Issued

Price

3,089,489

$

10,913

8,673

6,052

7,856

7,181

8,230

7,216

6,063

3,151,673

15.25

51.29

72.64

106.22

99.54

104.77

103.20

111.36

141.88

ESPP expense included in general and administrative expense in our accompanying consolidated statements of operations was 
$0.6 million, $0.5 million and $0.4 million for each of 2019, 2018 and 2017, respectively.

78

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Stock Options

We use the Black-Scholes option pricing model to estimate the fair value of our stock options. There were 142,122, 163,666 and 
308,292 options granted during 2019, 2018 and 2017, respectively. Stock option compensation expense included in general and 
administrative expense in our accompanying consolidated statements of operations was $6.2 million, $5.7 million and $5.6 million
for 2019, 2018 and 2017, respectively.

The fair values of the awards were estimated using the following assumptions for each 2019, 2018 and 2017:

Risk Free Rate

Expected Volatility

Expected Term

Weighted Average Fair Value

Dividend Yield

For the Years Ended December 31,

2019

2018

2017

1.44% - 2.53%

2.56% - 3.04%

1.99% - 2.16%

42.46% - 43.83% 42.00% - 45.32% 50.18% - 51.81%

6.00 - 6.25 years

4.12 - 6.25 years

5.78 - 6.25 years

$54.42

—%

$42.48

—%

$28.02

—%

We used the simplified method to estimate the expected term for the stock options granted during 2019, 2018 and 2017 as adequate 
historical experience is not available to provide a reasonable estimate.

The following table presents our stock option activity for 2019:

Outstanding options at January 1, 2019

Granted

Exercised

Canceled, forfeited or expired

Outstanding options at December 31, 2019

Exercisable options at December 31, 2019

Number of
Shares

Weighted
Average Exercise
Price

Weighted
Average Contractual
Life (Years)

833,315

$

142,122

(87,068)

(12,395)

875,974

570,224

$

$

36.79

121.32

41.48

66.18

49.62

29.73

6.76

6.26

5.31

The aggregate intrinsic value of our outstanding options and exercisable options at December 31, 2019 was $102.7 million and 
$78.2 million, respectively. Total intrinsic value of options exercised was $7.3 million, $9.7 million and $3.9 million for 2019, 
2018 and 2017, respectively. The tax benefit from stock options exercised during the period amounted to $1.3 million,  $1.6 million
and $0.3 million for 2019, 2018 and 2017, respectively.

The following table presents our non-vested stock option activity for 2019:

Non-vested stock options at January 1, 2019

Granted

Vested

Forfeited

Non-vested stock options at December 31, 2019

Number of
Shares

Weighted Average
Grant Date Fair 
Value

370,470

$

142,122

(194,638)

(12,204)

305,750

$

30.97

54.42

31.19

32.84

41.66

At December 31, 2019, there was $6.1 million of unrecognized compensation cost related to stock options that we expect to be 
recognized over a weighted-average period of 1.8 years.

Non-Vested Stock

We issue shares of non-vested stock with a vesting term of one year. The compensation expense is determined based on the market 
price of our common stock at the date of grant applied to the total number of shares that are anticipated to fully vest. Non-vested 
stock compensation expense included in general and administrative expenses in our accompanying consolidated statements of 
operations was $1.2 million, $1.4 million and $1.7 million for 2019, 2018 and 2017, respectively.

79

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

The following table presents our non-vested stock activity for 2019:

Non-vested stock at January 1, 2019

Granted

Vested

Canceled, forfeited or expired

Non-vested stock at December 31, 2019

Number of
Shares

Weighted Average
Grant Date Fair
Value

14,904

$

9,859

(14,904)

—

9,859

$

80.54

119.12

80.54

—

119.12

The weighted average grant date fair value of non-vested stock granted was $119.12, $80.54 and $62.67 in 2019, 2018 and 2017, 
respectively.

At December 31, 2019, there was $0.8 million of unrecognized compensation cost related to non-vested stock awards that we 
expect to be recognized over a weighted average period of 0.4 years.

Non-Vested Stock Units

We issue non-vested stock unit awards that are service-based, performance-based or a combination of both with vesting terms 
ranging from one to four years. Based on the terms and conditions of these awards, we determine if the awards should be recorded 
as either equity or liability instruments. The compensation expense is determined based on the market price of our common stock 
at the date of grant, applied to the total number of units that are anticipated to vest, unless the award specifies differently. We 
account for such awards similar to our non-vested stock awards; however, no shares of stock are issued to the recipient until the 
stock unit awards have vested and after the pre-determined delivery date has occurred.

Non-Vested Stock Units – Service-Based

Service-based non-vested stock unit compensation expense included in general and administrative expenses in our accompanying 
consolidated statements of operations was $8.7 million, $4.5 million and $3.6 million for 2019, 2018 and 2017, respectively.

The following table presents our service-based non-vested stock units activity for 2019:

Non-vested stock units at January 1, 2019

Granted

Vested

Canceled, forfeited or expired

Non-vested stock units at December 31, 2019

Number of 
Shares

Weighted Average
Grant Date Fair
Value

240,400

$

82,605

(78,119)

(13,468)

231,418

$

69.49

123.70

58.75

79.68

91.87

The weighted average grant date fair value of service-based non-vested stock units granted was $123.70, $95.14 and $53.79 in 
2019, 2018 and 2017, respectively.

At December 31, 2019, there was $11.4 million of unrecognized compensation cost related to our service-based non-vested stock 
units that we expect to be recognized over a weighted average period of 1.9 years.

Non-Vested Stock Units – Service-Based and Performance-Based Awards

During 2019, we awarded performance-based awards to certain employees. The target level established by the award, which is 
based  on  the  Company’s  2019  adjusted  earnings  before  interest,  taxes,  depreciation  and  amortization  (“Adjusted  EBITDA”), 
provided for the recipients to receive 102,585 non-vested stock units if the target was achieved. For a select group of employees, 
if the target objective is surpassed to the point of achieving the projected maximum payout, the recipients will receive an additional 
18,327 non-vested stock units during the three-month period ending March 31, 2020. The target number of shares to be potentially 
awarded has been reduced by forfeitures as indicated in the table below. Performance-based non-vested stock units compensation 
expense included in general and administrative expenses in our consolidated statements of operations was $8.4 million, $5.8 million 
and $5.0 million for 2019, 2018 and 2017, respectively.

80

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

The following table presents our performance-based non-vested stock units activity for 2019:

Non-vested stock units at January 1, 2019

Granted

Vested

Canceled, forfeited or expired

Non-vested stock units at December 31, 2019

Number of 
Shares

Weighted Average
Grant Date Fair
Value

226,677

$

102,585

(101,156)

(20,682)

207,424

$

65.76

128.89

61.12

82.72

97.55

The weighted average grant date fair value of performance-based non-vested stock units granted was $128.89, $79.59 and $52.99
in 2019, 2018 and 2017, respectively.

At December 31, 2019, there was $13.2 million in unrecognized compensation costs related to our performance-based non-vested 
stock units that we expect to be recognized over a weighted average period of 2.0 years.

10. COMMITMENTS AND CONTINGENCIES

Legal Proceedings – Ongoing

We are involved in the following legal actions:

Subpoena Duces Tecum and Civil Investigative Demands Issued by the U.S. Department of Justice

On May 21, 2015, we received a Subpoena Duces Tecum (“Subpoena”) issued by the U.S. Department of Justice. The Subpoena 
requests the delivery of information regarding 53 identified hospice patients to the United States Attorney’s Office for the District 
of Massachusetts. It also requests the delivery of documents relating to our hospice clinical and business operations and related 
compliance  activities. The  Subpoena  generally  covers  the  period  from  January 1,  2011  through  May  21,  2015. We  are  fully 
cooperating with the U.S. Department of Justice with respect to this investigation. 

On November 3, 2015, we received a civil investigative demand (“CID”) issued by the U.S. Department of Justice pursuant to the 
federal False Claims Act relating to claims submitted to Medicare and/or Medicaid for hospice services provided through designated 
facilities in the Morgantown, West Virginia area. The CID requests the delivery of information to the United States Attorney’s 
Office for the Northern District of West Virginia regarding 66 identified hospice patients, as well as documents relating to our 
hospice clinical and business operations in the Morgantown area. The CID generally covers the period from January 1, 2009 
through August 31, 2015. We are fully cooperating with the U.S. Department of Justice with respect to this investigation. 

On June 27, 2016, we received a CID issued by the U.S. Department of Justice pursuant to the federal False Claims Act relating 
to claims submitted to Medicare and/or Medicaid for hospice services provided through designated facilities in the Parkersburg, 
West Virginia area. The CID requests the delivery of information to the United States Attorney’s Office for the Southern District 
of West Virginia  regarding  68  identified  hospice  patients,  as  well  as  documents  relating  to  our  hospice  clinical  and  business 
operations in the Parkersburg area. The CID generally covers the period from January 1, 2011 through June 20, 2016. We are fully 
cooperating with the U.S. Department of Justice with respect to this investigation. 

Based on our analysis of sample claims data in connection with preliminary settlement discussions with the U.S. Department of 
Justice regarding the above matters, we have recorded a total of $6.5 million to accrued expenses in our consolidated balance sheet 
related to this matter.  Due to the ongoing nature of the investigations and current stage of the settlement discussions, we are unable 
to estimate a range of potential loss at this time, and we cannot predict the timing or outcome of these investigations.

In addition to the matters referenced in this note, we are involved in legal actions in the normal course of business, some of which 
seek monetary damages, including claims for punitive damages. We do not believe that these normal course actions, when finally 
concluded and determined, will have a material impact on our consolidated financial condition, results of operations or cash flows.

Legal fees related to all legal matters are expensed as incurred.

81

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Legal Proceedings – Settled

Securities Class Action Lawsuits

As previously disclosed, between June 10 and July 28, 2010, several putative securities class action complaints were filed in 
the United States District Court for the Middle District of Louisiana (the “District Court”) against the Company and certain of 
our former senior executives. The cases were consolidated into the first-filed action Bach, et al. v. Amedisys, Inc., et al. Case 
No. 3:10-cv-00395, and the District Court appointed as co-lead plaintiffs the Public Employees’ Retirement System of Mississippi 
and the Puerto Rico Teachers’ Retirement System (the “Co-Lead Plaintiffs”). 

The Plaintiffs were granted leave to file a First Amended Consolidated Complaint (the “First Amended Securities Complaint”) 
on behalf of all purchasers or acquirers of Amedisys’ securities between August 2, 2005 and September 30, 2011. The First 
Amended Securities Complaint alleges that the Company and seven individual defendants violated Section 10(b), Section 
20(a), and Rule 10b-5 of the Securities Exchange Act of 1934 by materially misrepresenting the Company’s financial results 
and concealing a scheme to obtain higher Medicare reimbursements and additional patient referrals by (1) providing medically 
unnecessary  care  to  patients,  including  certifying  and  re-certifying  patients  for  medically  unnecessary  60-day  treatment 
episodes; (2) implementing clinical tracks such as “Balanced for Life” and wound care programs that provided a pre-set 
number  of  therapy  visits  irrespective  of  medical  need;  (3)  “upcoding”  patients’  Medicare  forms  to  attribute  a  “primary 
diagnosis” to a medical condition associated with higher billing rates; and (4) providing improper and illegal remuneration 
to physicians to obtain patient certifications or re-certifications. The First Amended Securities Complaint sought certification 
of the case as a class action and an unspecified amount of damages, as well as interest and an award of attorneys’ fees.

On June 12, 2017, the Company reached an agreement-in-principle to settle this matter. All parties to the action executed a binding 
term sheet that, subject to final documentation and court approval, provided in part for a settlement payment of approximately 
$43.7 million, and the dismissal with prejudice of the litigation. Approximately $15.0 million of the settlement amount was paid 
by the Company’s insurance carriers. The net of these two amounts, $28.7 million, was recorded as a charge in our consolidated 
statements of operations and paid with cash on hand during 2017. On December 19, 2017, the Court entered the final order and 
judgment on the case.

Other Investigative Matters – Ongoing

Corporate Integrity Agreement

On April 23, 2014, with no admissions of liability on our part, we entered into a settlement agreement with the U.S. Department 
of Justice relating to certain of our clinical and business operations. Concurrently with our entry into this agreement, we entered 
into a corporate integrity agreement (“CIA”) with the Office of Inspector General-HHS (“OIG”). The CIA formalized various 
aspects of our already existing ethics and compliance programs and contained other requirements designed to help ensure our 
ongoing compliance with federal health care program requirements. Among other things, the CIA required us to maintain our 
existing compliance program, executive compliance committee and compliance committee of the Board of Directors; provide 
certain compliance training; continue screening new and current employees to ensure they are eligible to participate in federal 
health care programs; engage an independent review organization to perform certain audits and reviews and prepare certain reports 
regarding our compliance with federal health care programs, our billing submissions to federal health care programs and our 
compliance and risk mitigation programs; and provide certain reports and management certifications to the OIG. Additionally, the 
CIA specifically required that we report substantial overpayments that we discovered we had received from federal health care 
programs, as well as probable violations of federal health care laws. The corporate integrity agreement had a term of five years
that ended on April 21, 2019. We filed our final annual report on July 19, 2019.

Compassionate Care Hospice Corporate Integrity Agreement

On January 30, 2015, CCH entered into a CIA with the OIG. The CIA required that CCH provide annual on-site compliance 
training; develop and implement policies to ensure compliance with federal health care program requirements; screen new and 
current employees to ensure that they are eligible to participate in federal health care programs; establish a compliance committee 
that contains both a Compliance Officer and a Chief Quality Officer; retain a Governing Authority expert who will periodically 
complete a compliance program review; and retain an independent review organization (IRO) to complete claims review for hospice 
services rendered in New York. The OIG waived the claims review for the final year of the CCH CIA based on the closure of the 
New York operations. Additionally, the CIA required that CCH report substantial overpayments that CCH discovered it received 
from federal health care programs, as well as probable violations of federal criminal, civil or administrative health care laws. Upon 
breach of the CIA, CCH could have become liable for payment of certain stipulated penalties, or could have been excluded from 
participation in federal health care programs. The CIA had a term of five years that ended on January 30, 2020. 

82

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Third Party Audits – Ongoing

From time to time, in the ordinary course of business, we are subject to audits under various governmental programs including 
Recovery Audit Contractors (“RACs”), Zone Program Integrity Contractors (“ZPICs”), Uniform Program Integrity Contractors 
("UPICs"), Program Safeguard Contractors (“PSCs”) and Medicaid Integrity Contractors (“MICs”), in which third party firms 
engaged by the Centers for Medicare and Medicaid Services (“CMS”) conduct extensive reviews of claims data to identify potential 
improper  payments.  We  cannot  predict  the  ultimate  outcome  of  any  regulatory  reviews  or  other  governmental  audits  and 
investigations.

In July 2010, our subsidiary that provides hospice services in Florence, South Carolina received from a ZPIC a request for records 
regarding a sample of 30 beneficiaries who received services from the subsidiary during the period of January 1, 2008 through 
March 31,  2010  (the  “Review  Period”)  to  determine  whether  the  underlying  services  met  pertinent  Medicare  payment 
requirements. We acquired the hospice operations subject to this review on August 1, 2009; the Review Period covers time periods 
both before and after our ownership of these hospice operations. Based on the ZPIC’s findings for 16 beneficiaries, which were 
extrapolated to all claims for hospice services provided by the Florence subsidiary billed during the Review Period, on June 6, 
2011, the Medicare Administrative Contractor ("MAC") for the subsidiary issued a notice of overpayment seeking recovery from 
our subsidiary of an alleged overpayment. We dispute these findings, and our Florence subsidiary has filed appeals through the 
Original Medicare Standard Appeals Process, in which we are seeking to have those findings overturned. An administrative law 
judge ("ALJ") hearing was held in early January 2015. On January 18, 2016, we received a letter dated January 6, 2016 referencing 
the ALJ hearing decision for the overpayment issued on June 6, 2011. The decision was partially favorable with a new overpayment 
amount of $3.7 million with a balance owed of $5.6 million including interest based on 9 disputed claims (originally 16). We filed 
an appeal to the Medicare Appeals Council on the remaining 9 disputed claims and also argued that the statistical method used to 
select the sample was not valid. No assurances can be given as to the timing or outcome of the Medicare Appeals Council decision. 
As of December 31, 2019, Medicare has withheld payments of $5.7 million (including additional interest) as part of their standard 
procedures once this level of the appeal process has been reached. In the event we are not able to recoup this alleged overpayment, 
we are entitled to be indemnified by the prior owners of the hospice operations for amounts relating to the period prior to August 1, 
2009. On January 10, 2019, an arbitration panel from the American Health Lawyers Association determined that the prior owners' 
liability for their indemnification obligation was $2.8 million. Accordingly, the Company reduced its indemnity receivable from 
$4.9  million  to  $2.8  million. The  $2.1  million  impact  was  recorded  to  general  and  administrative  expenses,  other  within  our 
consolidated statements of operations during the year ended December 31, 2018. As of December 31, 2019, we have an indemnity 
receivable of approximately $2.8 million for the amount withheld related to the period prior to August 1, 2009. 

In July 2016, the Company received a request for medical records from SafeGuard Services, L.L.C (“SafeGuard”), a ZPIC, 
related to services provided by some of the care centers that the Company acquired from Infinity Home Care, L.L.C. The review 
period covers time periods both before and after our ownership of the care centers, which were acquired on December 31, 
2015. In August 2017, the Company received Requests for Repayment from Palmetto GBA, LLC (“Palmetto”) regarding 
Infinity Home Care of Lakeland, LLC, (“Lakeland Care Centers”) and Infinity Home Care of Pinellas, LLC, (“Clearwater Care 
Center”). The Palmetto letters are based on a statistical extrapolation performed by SafeGuard which alleged an overpayment 
of $34.0 million for the Lakeland Care Centers on a universe of 72 Medicare claims totaling $0.2 million in actual claims 
payments using a 100% error rate and an overpayment of $4.8 million for the Clearwater Care Center on a universe of 70 
Medicare claims totaling $0.2 million in actual claims payments using a 100% error rate. 

The Lakeland Request for Repayment covers claims between January 2, 2014 and September 13, 2016. The Clearwater Request 
for Repayment covers claims between January 2, 2015 and December 9, 2016. As a result of partially successful Level I and 
Level II Administrative Appeals, the alleged overpayment for the Lakeland Care Centers has been reduced to $26.0 million 
and the alleged overpayment for the Clearwater Care Center has been reduced to $3.3 million. The Company has now filed 
Level  III Administrative Appeals,  and  will  continue  to  vigorously  pursue  its  appeal  rights,  which  include  contesting  the 
methodology  used  by  the  ZPIC  contractor  to  perform  statistical  extrapolation.  The  Company  is  contractually  entitled  to 
indemnification by the prior owners for all claims prior to December 31, 2015, for up to $12.6 million.

At this stage of the review, based on the information currently available to the Company, the Company cannot predict the timing 
or outcome of this review. The Company estimates a low-end potential range of loss related to this review of $6.5 million 
(assuming the Company is successful in seeking indemnity from the prior owners and unsuccessful in demonstrating that the 
extrapolation method used by SafeGuard was erroneous). The Company has reduced its high-end potential range of loss from 
$38.8 million (the maximum amount Palmetto claims has been overpaid for both the Lakeland Care Centers and the Clearwater 
Care Center, of which amount $12.6 million is subject to indemnification by the prior owners) to $29.3 million based on the 
partial success achieved by the Company in prosecuting its Level I and II Administrative Appeals.

83

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

As of December 31, 2019, we have an accrued liability of approximately $17.4 million related to this matter. We expect to be 
indemnified by the prior owners for approximately $10.9 million of the total $12.6 million available indemnification related to 
this matter and have recorded this amount within other assets in our consolidated balance sheet as of December 31, 2019. The net 
of these two amounts, $6.5 million, was recorded as a reduction in revenue in our consolidated statements of operations during 
2017. As of December 31, 2019, $1.5 million of net receivables have been impacted by this payment suspension.

Insurance

We are obligated for certain costs associated with our insurance programs, including employee health, workers’ compensation and 
professional liability. While we maintain various insurance programs to cover these risks, we are self-insured for a substantial 
portion of our potential claims. We recognize our obligations associated with these costs, up to specified deductible limits in the 
period in which a claim is incurred, including with respect to both reported claims and claims incurred but not reported. These 
costs have generally been estimated based on historical data of our claims experience. Such estimates, and the resulting reserves, 
are reviewed and updated by us on a quarterly basis.

The following table presents details of our insurance programs, including amounts accrued for the periods indicated (amounts in 
millions) in accrued expenses in our accompanying balance sheets. The amounts accrued below represent our total estimated 
liability for individual claims that are less than our noted insurance coverage amounts, which can include outstanding claims and 
claims incurred but not reported.

Type of Insurance

Health insurance

Workers’ compensation

Professional liability

Less: long-term portion

As of December 31,

2019

2018

$

$

15.8

33.4

5.1

54.3

(1.3)

$

53.0

$

12.4

30.9

4.3

47.6

(1.1)

46.5

Our health insurance has an exposure limit of $1.3 million for any individual covered life. Our workers compensation insurance 
has a retention limit of $1.0 million per incident and our professional liability insurance has a retention limit of $0.3 million per 
incident. 

Severance

We have commitments related to our Key Executive Severance Plan applicable to a number of our senior executives, as well as 
the employment agreement entered into with our Chief Executive Officer, each of which generally commit us to pay severance 
benefits under certain circumstances.

Other

We are subject to various other types of claims and disputes arising in the ordinary course of our business. While the resolution 
of such issues is not presently determinable, we believe that the ultimate resolution of such matters will not have a significant 
effect on our consolidated financial condition, results of operations and cash flows.

11. EMPLOYEE BENEFIT PLANS

401(k) Benefit Plan

We maintain a plan qualified under Section 401(k) of the Internal Revenue Code for all employees who have reached 21 years of 
age, effective the first month after hire date. Under the plan, eligible employees may elect to defer a portion of their compensation, 
subject to Internal Revenue Service limits.

Effective January 1, 2017, our match of contributions to be made to each eligible employee contribution is $0.44 for every $1.00
contributed up to the first 6% of their salary. The match is discretionary and thus is subject to change at the discretion of management. 
These contributions are made in the form of our common stock, valued based upon the fair value of the stock as of the end of each 
calendar quarter end. We expensed approximately $10.5 million, $9.0 million and $8.8 million related to our 401(k) benefit plan 
for 2019, 2018 and 2017, respectively.

84

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Deferred Compensation Plan

We had a Deferred Compensation Plan for additional tax-deferred savings for a select group of management or highly compensated 
employees. Amounts credited under the Deferred Compensation Plan were funded into a rabbi trust, which is managed by a trustee. 
The trustee has the discretion to manage the assets of the Deferred Compensation Plan as deemed fit, thus, the assets are not 
necessarily reflective of the same investment choices that would have been made by the participants.

Effective January 1, 2015, all prospective salary deferrals ceased. Participants will be allowed to make transactions with any 
remaining account balances as they wish per plan guidelines.

12. SHARE REPURCHASE 

2019 Stock Repurchase Program

On February 25, 2019, we announced that our Board of Directors authorized a stock repurchase program, under which we may 
repurchase up to $100 million of our outstanding common stock through March 1, 2020.

Under the terms of the program, we are allowed to repurchase shares from time to time in open market transactions, block purchases 
or in private transactions in accordance with applicable federal securities laws and other legal requirements. We are allowed to 
enter into Rule 10b5-1 plans to effect some or all of the repurchases. The timing and the amount of the repurchases will be determined 
by management based on a number of factors, including but not limited to share price, trading volume and general market conditions, 
as well as on working capital requirements, general business conditions and other factors. 

We did not repurchase any shares pursuant to this stock repurchase program during the year ended December 31, 2019.

2018 Share Repurchase

On June 4, 2018, we purchased 2,418,304 of our common shares from affiliates of KKR Credit Advisors (US) LLC ("KKR"), 
representing one-half of KKR's then current holdings in the Company and 7.1% of the aggregate outstanding shares of the Company's 
common stock for a total purchase price of $181.4 million including related direct costs. The Company repurchased the shares at 
$73.96 which represents 96% of the closing stock price of the Company's common stock on June 4, 2018. The repurchased shares 
are classified as treasury shares.

13. EXIT AND RESTRUCTURING ACTIVITIES

During 2017, we closed four Florida home health care centers, consolidated another three Florida home health care centers with 
care centers servicing the same markets and implemented a plan to restructure our home health division. As a result of these actions, 
we recorded non-cash charges of $1.3 million in asset impairment expense related to the write-off of intangible assets, $0.6 million
in other general and administrative expenses related to lease termination costs and $3.0 million in salaries and benefits related to 
severance costs which was offset by a reduction in non-cash compensation of approximately $1.0 million within our consolidated 
statements of operations for 2017. 

l4. SEGMENT INFORMATION

Our operations involve servicing patients through our three reportable business segments: home health, hospice and personal care. 
Our home health segment delivers a wide range of services in the homes of individuals who may be recovering from surgery, have 
a chronic disability or terminal illness or need assistance with completing important tasks. Our hospice segment provides palliative 
care and comfort to terminally ill patients and their families. Our personal care segment provides patients with assistance with the 
essential activities of daily living. The “other” column in the following tables consists of costs relating to executive management 
and administrative support functions, primarily information services, accounting, finance, billing and collections, legal, compliance, 
risk management, procurement, marketing, clinical administration, training, human resources and administration.

Management evaluates performance and allocates resources based on the operating income of the reportable segments, which 
includes an allocation of corporate expenses attributable to the specific segment as well as revenues and all other costs directly 
attributable to the specific segment. Segment assets are not reviewed by the company’s chief operating decision maker and therefore 
are not disclosed below (amounts in millions).

85

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

Home Health

Hospice

Personal Care

Other

Total

For the Year Ended December 31, 2019

Net service revenue

$

1,256.4

$

617.2

$

Cost of service, excluding depreciation and amortization

General and administrative expenses

Depreciation and amortization

Asset impairment charge

Operating expenses

Operating income (loss)

Net service revenue

Cost of service, excluding depreciation and amortization

General and administrative expenses

Depreciation and amortization

Operating expenses

Operating income (loss)

Net service revenue

Cost of service, excluding depreciation and amortization

General and administrative expenses

Depreciation and amortization

Securities Class Action Lawsuit settlement, net

Asset impairment charge

Operating expenses

Operating income (loss)

$

$

$

$

754.1

297.2

4.2

1.5

1,057.0

335.1

137.5

1.6

—

474.2

82.0

61.1

12.3

0.2

—

73.6

$

— $

—

160.9

12.4

—

173.3

199.4

$

143.0

$

8.4

$

(173.3) $

Home Health

Hospice

Personal Care

Other

Total

For the Year Ended December 31, 2018

$

— $

1,662.6

1,174.5

$

410.9

$

722.1

276.3

3.5

1,001.9

212.0

84.6

1.1

297.7

77.2

58.8

12.8

0.3

71.9

172.6

$

113.2

$

5.3

$

(136.0) $

Home Health

Hospice

Personal Care

Other

Total

For the Year Ended December 31, 2017

— $

1,511.3

1,083.9

$

367.8

$

670.9

278.4

3.5

—

1.3

187.5

76.6

0.9

—

—

954.1

265.0

59.6

$

45.0

9.5

0.2

—

—

54.7

$

129.8

$

102.8

$

4.9

$

(159.0) $

—

127.6

8.4

136.0

—

117.8

12.5

28.7

—

159.0

1,955.6

1,150.3

607.9

18.4

1.5

1,778.1

177.5

992.9

501.3

13.3

1,507.5

155.1

903.4

482.3

17.1

28.7

1.3

1,432.8

78.5

15. UNAUDITED SUMMARIZED QUARTERLY FINANCIAL INFORMATION

2019

1st Quarter

2nd Quarter

3rd Quarter

4th Quarter

2018

1st Quarter

2nd Quarter

3rd Quarter

4th Quarter

Net Income
Attributable to
Amedisys, Inc.
Common
Stockholders (1)

Revenue

Net Income
Attributable to
Amedisys, Inc.

Basic

Diluted

$

$

$

$

467.3

$

493.0

494.6

500.7

1,955.6

399.3

411.6

417.3

434.4

$

$

$

$

$

31.3

33.7

34.1

27.7

126.8

27.2

33.3

31.4

27.5

1,662.6

$

119.3

$

0.98

1.05

1.06

0.86

3.95

0.80

1.00

0.99

0.86

3.64

$

$

$

$

0.95

1.02

1.03

0.83

3.84

0.79

0.98

0.96

0.84

3.55

(1)  Because of the method used in calculating per share data, the quarterly per share data may not necessarily total to the per 

share data as computed for the entire year.

86

AMEDISYS, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
December 31, 2019

16. RELATED PARTY TRANSACTIONS

During 2018, we made a $7.0 million investment in Medalogix, a healthcare predictive data and analytics company; this investment 
is accounted for under the equity method. During the year ended December 31, 2019, we incurred costs of approximately $0.5 
million in connection with the usage of Medalogix's analytics platforms. We believe that the terms of these transactions are consistent 
with those negotiated at arm’s length.

On June 4, 2018, we purchased 2,418,304 of our common shares from affiliates of KKR, representing one-half of KKR's holdings 
in the Company and 7.1% of the aggregate outstanding shares of the Company's common stock for a total purchase price of $181.4 
million including related direct costs. The Company repurchased the shares at $73.96 which represents 96% of the closing stock 
price of the Company's common stock on June 4, 2018. At the time of the transaction, KKR held approximately 14.2% of the 
Company's outstanding shares of common stock. As of December 31, 2019, KKR is no longer a shareholder of the Company's 
stock.

17. SUBSEQUENT EVENTS

On  January  1,  2020,  we  acquired  100%  of  the  membership  interests  in Asana  Hospice,  a  hospice  provider  with  locations  in 
Pennsylvania, Ohio, Texas, Missouri and Kansas for a purchase price of $67.0 million.

87

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE

None.

ITEM 9A. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

We have established disclosure controls and procedures which are designed to provide reasonable assurance of achieving their 
objectives and to ensure that information required to be disclosed in our reports filed under the Exchange Act is recorded, processed, 
summarized,  disclosed  and  reported  within  the  time  periods  specified  in  the  SEC’s  rules  and  forms. This  information  is  also 
accumulated and communicated to our management, including our principal executive officer and principal financial officer, and 
Board of Directors to allow timely decisions regarding required disclosure.

In connection with the preparation of this Annual Report on Form 10-K, as of December 31, 2019, under the supervision and with 
the participation of our principal executive officer and principal financial officer, our management conducted an evaluation of the 
effectiveness of our disclosure controls and procedures, as such term is defined under Rules 13a-15(e) and 15d-15(e) promulgated 
under the Exchange Act.

Based on this evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls and 
procedures were effective at a reasonable assurance level as of December 31, 2019, the end of the period covered by this Annual 
Report on Form 10-K.

Management’s Annual Report on Internal Control over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over our financial reporting, as such 
term  is  defined  in  Rules  13a-15(f)  and  15d-15(f)  promulgated  under  the  Exchange Act.  Under  the  supervision  and  with  the 
participation of our principal executive officer and our principal financial officer, our management conducted an evaluation of the 
effectiveness of our internal control over financial reporting based on the framework in Internal Control – Integrated Framework 
(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this evaluation under the 
framework in Internal Control – Integrated Framework (2013), our management concluded our internal control over financial 
reporting was effective as of December 31, 2019.

Under guidelines established by the SEC, companies are allowed to exclude acquisitions from their assessment of internal control 
over financial reporting during the first year of an acquisition while integrating the acquired company. Accordingly, our assessment 
of internal controls excluded our acquisition of Compassionate Care Hospice ("CCH"), completed on February 1, 2019. See Item 
8, Note 3 - Acquisitions to our consolidated financial statements for additional information on our acquisition of CCH. Operations 
from this acquisition represented approximately 3% of total assets and 9% of total revenue as of and for the year ended December 
31, 2019.

KPMG LLP, the independent registered public accounting firm that audited our consolidated financial statements included in this 
Form 10-K, has issued a report on our internal control over financial reporting, which is included herein.

Changes in Internal Controls

There were no changes in our internal control over financial reporting (as defined in Exchange Act Rule 13a-15(f)) that have 
occurred during the quarter ended December 31, 2019 that have materially affected, or are reasonably likely to materially affect, 
our internal control over financial reporting.

88

Inherent Limitations on Effectiveness of Controls

Our management, including our principal executive officer and principal financial officer, does not expect that our disclosure 
controls or our internal controls over financial reporting will prevent or detect all errors and all fraud. A control system, no matter 
how well designed and operated, can provide only reasonable, not absolute, assurance that the control system’s objectives will be 
met. The design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be 
considered relative to their costs. Further, because of the inherent limitations in all control systems, no evaluation of controls can 
provide absolute assurance that misstatements due to error or fraud will not occur or that all control issues and instances of fraud, 
if any, have been detected. These inherent limitations include the realities that judgments in decision-making can be faulty and 
that breakdowns can occur because of simple error or mistake. Controls can also be circumvented by the individual acts of some 
persons, by collusion of two or more people, or by management override of the controls. The design of any system of controls is 
based in part on certain assumptions about the likelihood of future events, and there can be no assurance that any design will 
succeed in achieving its stated goals under all potential future conditions. Projections of any evaluation of controls’ effectiveness 
to future periods are subject to risks. Over time, controls may become inadequate because of changes in conditions or deterioration 
in the degree of compliance with policies and procedures. Our disclosure controls and procedures are designed to provide reasonable 
assurance of achieving their objectives and, based on an evaluation of our controls and procedures, our principal executive officer 
and our principal financial officer concluded our disclosure controls and procedures were effective at a reasonable assurance level 
as of December 31, 2019, the end of the period covered by this Annual Report.

89

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors
Amedisys, Inc.:

Opinion on Internal Control Over Financial Reporting

We have audited Amedisys, Inc. and subsidiaries’ (the Company) internal control over financial reporting as of December 31, 
2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring 
Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal 
control over financial reporting as of December 31, 2019, based on criteria established in Internal Control - Integrated Framework 
(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company Accounting  Oversight  Board  (United  States) 
(PCAOB), the consolidated balance sheets of the Company as of December 31, 2019 and 2018, the related consolidated statements 
of operations, comprehensive income, stockholders’ equity, and cash flows for each of the years in the three year period ended 
December 31, 2019, and the related notes (collectively, the consolidated financial statements), and our report dated February 19, 
2020 expressed an unqualified opinion on those consolidated financial statements.

The  Company  acquired  Compassionate  Care  Hospice  during  2019,  and  management  excluded  from  its  assessment  of  the 
effectiveness of the Company’s internal control over financial reporting as of December 31, 2019, Compassionate Care Hospice’s 
internal control over financial reporting associated with 3% of total assets and 9% of total revenue included in the consolidated 
financial statements of the Company as of and for the year ended December 31, 2019. Our audit of internal control over financial 
reporting of the Company also excluded an evaluation of the internal control over financial reporting of Compassionate Care 
Hospice. 

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment 
of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Annual Report on 
Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over 
financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent 
with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the 
Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material 
respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial 
reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of 
internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary 
in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain 
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets 
of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are 
being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that 
could have a material effect on the financial statements.

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

90

/s/ KPMG LLP

Baton Rouge, Louisiana
February 19, 2020 

91

ITEM 9B. OTHER INFORMATION

None.

PART III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The information required by this item is incorporated by reference to the 2020 Proxy Statement to be filed with the SEC within 
120 days after the end of the year ended December 31, 2019.

Code of Conduct and Ethics

We have adopted a code of ethics that applies to all of our directors, officers and employees, including our principal executive 
officer, principal financial officer and principal accounting officer. This code of ethics, which is entitled Code of Ethical Business 
Conduct, is posted at our internet website, http://www.amedisys.com. Any amendments to, or waivers of, the code of ethics will 
be disclosed on our website promptly following the date of such amendment or waiver.

ITEM 11. EXECUTIVE COMPENSATION

The information required by this item is incorporated by reference to the 2020 Proxy Statement to be filed with the SEC within 
120 days after the end of the year ended December 31, 2019.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 
STOCKHOLDER MATTERS

The information required by this item is incorporated by reference to the 2020 Proxy Statement to be filed with the SEC within 
120 days after the end of the year ended December 31, 2019.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information required by this item is incorporated by reference to the 2020 Proxy Statement to be filed with the SEC within 
120 days after the end of the year ended December 31, 2019.

ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES

The information required by this item is incorporated by reference to the 2020 Proxy Statement to be filed with the SEC within 
120 days after the end of the year ended December 31, 2019.

92

PART IV

ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES

(a)

1. Financial Statements

All financial statements are set forth under Part II, Item 8 of this report.

2. Financial Statement Schedules

There are no financial statement schedules included in this report as they are either not applicable or included in
the financial statements.

3. Exhibits

The Exhibits are listed in the Exhibit Index required by Item 601 of Regulation S-K preceding the signature page
of this report.

ITEM 16. FORM 10-K SUMMARY

None.

93

EXHIBIT INDEX

The exhibits marked with the cross symbol (†) are filed and the exhibits marked with a double cross (††) are furnished with this 
Form 10-K. Any exhibits marked with the asterisk symbol (*) are management contracts or compensatory plans or arrangements 
filed pursuant to Item 601(b)(10)(iii) of Regulation S-K. The registrant agrees to furnish to the Commission supplementally upon 
request a copy of any schedules or exhibits omitted pursuant to Item 601(a)(5) of Regulation S-K of any exhibit set forth below.

Exhibit
Number
2.1

Document Description
Equity Purchase Agreement dated February 5, 2016, 
by  and  between  the  Company,  as  Purchaser,  and 
Michael Trigilio, as Seller

Report or Registration Statement
The  Company’s  Quarterly  Report 
on Form 10-Q for the quarter ended 
March 31, 2016

SEC File or
Registration
Number
0-24260

Exhibit
or Other
Reference
2.1

2.2

2.3

2.4

3.1

3.2

First  Amendment  to  Equity  Purchase  Agreement, 
dated  May  18,  2018,  by  and  among  the  Company, 
Amedisys  Personal  Care,  LLC,  Associated  Home 
Care, LLC, Elder Home Options, LLC and Michael 
Trigilio

Share  Repurchase Agreement,  dated  as  of  June  4, 
2018,  by  and  among  the  Company  and  the  selling 
stockholders set forth on Schedule I thereto

Stock  Purchase Agreement,  dated  as  of  October  9, 
2018,  by  and  among  Milton  Heching,  the  Heching 
2012 Exempt Irrevocable Trust, Amedisys Hospice, 
L.L.C., Compassionate Care Hospice Group, Inc., and 
solely for purposes of Sections 3.4, 4.3(a), 4.15 and 
Article VIII thereof, Amedisys, Inc.

The  Company’s  Quarterly  Report 
on Form 10-Q for the quarter ended 
June 30, 2018

0-24260

10.1

The  Company's  current  Report  on 
Form 8-K filed on June 4, 2018

0-24260

2.1

The  Company’s  Quarterly  Report 
on Form 10-Q for the quarter ended 
September 30, 2018

0-24260

2.1

Composite  of  Certificate  of  Incorporation  of  the 
Company  inclusive  of  all  amendments  through 
June 14, 2007

The  Company’s  Quarterly  Report 
on Form 10-Q for the quarter ended 
June 30, 2007

0-24260

3.1

Composite of By-Laws of the Company inclusive of 
all amendments through October 17, 2019

4.1

Common Stock Specimen

†4.2

10.1

Description  of  Registrant's  Securities  Registered 
Pursuant to Section 12 of the Securities Exchange Act 
of 1934

Form  of  Director  Indemnification Agreement  dated 
February 12, 2009

The  Company’s  Quarterly  Report 
on Form 10-Q for the quarter ended 
September 30, 2019

The  Company’s  Registration 
Statement  on  Form  S-3  filed 
August 20, 2007

0-24260

3.2

333-145582

4.8

The Company’s Annual Report on 
Form  10-K  for  the  year  ended 
December 31, 2008

0-24260

10.1

10.2*

Amended  and  Restated  Amedisys,  Inc.  Employee 
Stock Purchase Plan dated June 7, 2012

The Company’s Current Report on 
Form 8-K filed June 8, 2012

0-24260

10.1

†10.3* Composite Amedisys, Inc. 2008 Omnibus Incentive 
Compensation  Plan  (inclusive  of  Plan  amendments 
dated June 7, 2012, October 25, 2012, April 23, 2015 
and  June 4,  2015,  January 20,  2017,    February 22, 
2017 and September 25, 2018 and the full text of the 
Amedisys, 
Incentive 
Compensation Plan)

2008  Omnibus 

Inc. 

10.4*

Form of Nonvested Stock Award Agreement Issued 
under  the Amedisys,  Inc.  2008  Omnibus  Incentive 
Compensation Plan

The  Company’s  Quarterly  Report 
on Form 10-Q for the quarter ended 
June 30, 2008

0-24260

10.3

94

Exhibit
Number
10.5*

10.6*

10.7*

10.8*

10.9*

10.10*

10.11*

10.12*

10.13*

Document Description
Form  of  Restricted  Stock  Unit Agreement  Issued 
under  the Amedisys,  Inc.  2008  Omnibus  Incentive 
Compensation Plan

Report or Registration Statement
The  Company’s  Quarterly  Report 
on Form 10-Q for the quarter ended 
June 30, 2008

SEC File or
Registration
Number
0-24260

Exhibit
or Other
Reference
10.4

Form  of  Stock  Option  Award  Agreement  Issued 
under  the Amedisys,  Inc.  2008  Omnibus  Incentive 
Compensation Plan

The Company’s Annual Report on 
Form  10-K  for  the  year  ended 
December 31, 2014

0-24260

10.6

Form  of  Performance  Stock  Option  Award 
Agreement  Issued  under  the Amedisys,  Inc.  2008 
Omnibus Incentive Compensation Plan

The Company’s Annual Report on 
Form  10-K  for  the  year  ended 
December 31, 2014

0-24260

10.7

Form of Restricted Stock Award Agreement Issued 
under  the Amedisys,  Inc.  2008  Omnibus  Incentive 
Compensation Plan

The Company’s Annual Report on 
Form  10-K  for  the  year  ended 
December 31, 2014

0-24260

10.8

Form  of  Restricted  Performance  Stock  Award 
Agreement  Issued  under  the Amedisys,  Inc.  2008 
Omnibus Incentive Compensation Plan

The Company’s Annual Report on 
Form  10-K  for  the  year  ended 
December 31, 2014

0-24260

10.9

Form  of  Stock  Option  Award  Agreement  Issued 
under  the Amedisys,  Inc.  2018  Omnibus  Incentive 
Compensation Plan

The Company's Annual Report on 
Form  10-K  for  the  year  ended 
December 31, 2018

0-24260

10.10

Form  of  Restricted  Stock  Unit  Award  Agreement 
Issued  under  the  Amedisys,  Inc.  2018  Omnibus 
Incentive Compensation Plan

The Company's Annual Report on 
Form  10-K  for  the  year  ended 
December 31, 2018

0-24260

10.11

Form of Performance Restricted Stock Unit Award 
Agreement  Issued  under  the Amedisys,  Inc.  2018 
Omnibus Incentive Compensation Plan

The Company's Annual Report on 
Form  10-K  for  the  year  ended 
December 31, 2018

0-24260

10.12

Composite Amedisys, Inc. 1998 Stock Option Plan 
(inclusive  of  amendments  dated  June 10,  2004, 
June 8, 2006 and June 22, 2006 and the full text of 
the Amedisys, Inc. 1998 Stock Option Plan)

The  Company’s  Registration 
Statement  on  Form  S-8  filed 
June 22, 2007

333-143967

4.2

10.14*

Composite Director’s Stock Option Plan (inclusive 
of Plan amendments dated June 10, 2004, and the full 
text of the Directors Stock Option Plan)

The Company’s Annual Report on 
Form  10-K  for  the  year  ended 
December 31, 2005

0-24260

10.4

95

Exhibit
Number

10.15*

Document Description

Report or Registration Statement

Amended  and  Restated  Employment  Agreement 
dated  as  of  September  27,  2018,    by  and    among 
Amedisys, Inc., Amedisys Holding, L.L.C. and Paul 
B. Kusserow

The Company’s Current Report on 
Form 8-K filed on October 3, 2018

SEC File or
Registration
Number

Exhibit
or Other
Reference

0-24260

10.1

10.16*

Amedisys  Holding,  L.L.C. Amended  and  Restated 
Severance  Plan  for  Executive  Officers  dated  as  of 
July 25, 2019

The Company's Quarterly Report
on Form 10-Q for the quarter
ended September 30, 2019

0-24260

10.1

10.17*

Transition  Agreement  and  General  Release  of 
Lawrence Pernosky

10.18*

Agreement to Terminate Transition Agreement and 
General Release of Lawrence Pernosky

10.19*

Confidential  Separation  Agreement  and  General 
Release between the Company and Stephen E. Seim

The  Company's  Quarterly  Report 
on Form 10-Q for the quarter ended 
September 30, 2017

The  Company's  Quarterly  Report 
on Form 10-Q for the quarter ended 
September 30, 2017

The  Company’s  Quarterly  Report 
on Form 10-Q for the quarter ended 
March 31, 2018

0-24260

10.1

0-24260

10.2

0-24260

10.1

†10.20* Composite Amedisys, Inc. 2018 Omnibus Incentive 
Compensation  Plan  (inclusive  of  Plan  amendment 
dated  September  25,  2018  and  the  full  text  of  the 
Amedisys, 
Incentive 
Compensation Plan)

2018  Omnibus 

Inc. 

96

Report or Registration Statement
The Company’s current Report on 
Form 8-K filed on July 2, 2018

SEC File or
Registration
Number
0-24260

Exhibit
or Other
Reference
10.1

The Company’s current Report on 
Form 8-K filed on July 2, 2018

0-24260

10.2

The Company’s current Report on 
Form 8-K filed on July 2, 2018

0-24260

10.3

The Company’s Current Report on 
Form 8-K filed on April 24, 2014

0-24260

10.1

The Company’s Current Report on 
Form 8-K filed on April 24, 2014

0-24260

10.2

The Company’s Annual Report on 
Form 10-K  for  the  year  ended 
December 31, 2015

0-24260

10.27

Exhibit
Number
10.21

10.22

10.23

10.24

Document Description
Amended and Restated Credit Agreement dated as of 
June  29,  2018,  among  the  Company  and Amedisys 
Holding, L.L.C., as borrowers, certain subsidiaries of 
the  Company  party  thereto  as  guarantors,  Bank  of 
America,  N.A.,  as Administrative Agent,  Swingline 
Lender and L/C Issuer, JPMorgan Chase Bank, N.A., 
as  Syndication  Agent,  Capital  One  Bank  National 
Association,  Citizens  Bank,  N.A.,  Compass  Bank, 
Fifth Third Bank, Hancock Whitney Bank, Regions 
Bank, and Wells Fargo Bank, National Association, as 
Co-Documentation Agents, the lenders party thereto, 
Merrill Lynch, Pierce Fenner & Smith Incorporated, 
Citizens Bank N.A., Fifth Third Bank and JPMorgan 
Chase  Bank,  N.A.,  as  Joint  Lead  Arrangers,  and 
Merrill Lynch, Pierce, Fenner & Smith Incorporated 
and  JPMorgan  Chase  Bank,  N.A.,  as  Joint 
Bookrunners

Amended and Restated Security Agreement, dated as 
of June 29, 2018, among the Company and Amedisys 
Holding,  L.L.C.,  as  borrowers,  certain  other  parties 
identified as “grantors” on the signature pages thereto 
and  Bank  of  America,  N.A.,  in  its  capacity  as 
Administrative Agent

Amended and Restated Pledge Agreement dated as of 
June  29,  2018,  among  the  Company  and Amedisys 
Holding,  L.L.C.,  as  borrowers,  certain  other  parties 
identified as “pledgors” on the signature pages thereto, 
and  Bank  of  America,  N.A.,  in  its  capacity  as 
Administrative Agent

Settlement Agreement effective April 23, 2014 by and 
among  (a) the  United  States  of  America,  acting 
through the United States Department of Justice and 
on Behalf of the Office of Inspector General of the 
Department  of  Health  and  Human  Services, 
(b) Amedisys, Inc. and Amedisys Holding, L.L.C. and 
(c) the various Relators named therein

10.25

Corporate  Integrity  Agreement  effective  April 22, 
2014 between the Office of Inspector General of the 
Department  of  Health  and  Human  Services  and 
Amedisys, Inc. and Amedisys Holding, L.L.C.

†10.26 Corporate Integrity Agreement effective January 30, 
2015 between the Office of Inspector General of the 
Department  of  Health  and  Human  Services  and 
Compassionate Care Hospice

10.27

Agreement  and  Plan  of  Merger  dated  October 31, 
2015  by  and  among  Amedisys  Health  Care  West, 
L.L.C.,  IHC  Acquisitions,  L.L.C.,  Infinity  Home 
Care,  L.L.C.,  Axiom  HealthEquity  Holdings 
Management,  LLC,  Infinity  Healthcare  Holdings, 
LLC, and Amedisys, Inc.

97

Document Description

Report or Registration Statement

SEC File or
Registration
Number

Exhibit
or Other
Reference

0-24260

10.28

The Company’s Annual Report on 
Form 10-K  for  the  year  ended 
December 31, 2015

The Company’s Current Report on
Form 8-K filed on February 4,
2019

0-24260

10.1

Exhibit
Number

10.28

10.29

Agreement  of  Purchase  and  Sale  dated  as  of 
November 25, 2015, between Amedisys, Inc., through 
its  wholly-owned  subsidiary,  Amedisys  Property, 
L.L.C., as seller and Franciscan Missionaries of Our 
Lady of the Lake Heath System, Inc., as purchaser.

First Amendment  to Amended  and  Restated  Credit 
Agreement,  dated  as  of  February  4,  2019,  by  and 
among  the Amedisys,  Inc.  and Amedisys  Holding, 
L.L.C., as the borrowers, certain subsidiaries of the 
Company  party  thereto  as  guarantors,  Bank  of 
America, N.A., as the administrative agent, swingline 
lender  and  letter  of  credit  issuer,  JPMorganChase 
Bank, N.A., as syndication agent, Capital One Bank, 
National Association, Citizens Bank, N.A., Compass 
Bank,  Fifth  Third  Bank,  Hancock  Whitney  Bank, 
Regions  Bank,  and  Wells  Fargo  Bank,  National 
Association, as co-documentation agents, the lenders 
party thereto, Merrill Lynch, Pierce, Fenner & Smith 
Incorporated, Citizens Bank, N.A., Fifth Third Bank 
and  JPMorgan  Chase  Bank,  N.A.,  as  joint  lead 
arrangers, and Merrill Lynch, Pierce, Fenner & Smith 
Incorporated  and  JPMorgan  Chase  Bank,  N.A.,  as 
joint bookrunners 

10.30

Joinder Agreement, dated as of February 4, 2019, by 
and  among Amedisys,  Inc.  and Amedisys  Holding, 
L.L.C., as the borrowers, each of the new subsidiary 
guarantors party thereto, and Bank of America, N.A., 
as the administrative agent  

The Company’s Current Report on
Form 8-K filed on February 4,
2019

0-24260

10.2

10.31

Retirement  and  Consulting Agreement,  dated  as  of 
February  13,  2019,  by  and  between Amedisys,  Inc. 
and Linda J. Hall

The Company’s Current Report on 
Form  8-K  filed  on  February  19, 
2019

0-24260

10.1

†21.1

Subsidiaries of the Registrant

†23.1

Consent of KPMG LLP

†31.1

†31.2

Certification of Paul B. Kusserow, President and Chief 
Executive  Officer  (principal  executive  officer), 
pursuant to Section 302 of the Sarbanes-Oxley Act of 
2002

Certification of Scott G. Ginn, Chief Financial Officer 
(principal financial officer), pursuant to Section 302 
of the Sarbanes-Oxley Act of 2002

††32.1 Certification of Paul B. Kusserow, President and Chief 
Executive  Officer  (principal  executive  officer), 
pursuant  to  18 U.S.C.  Section 1350,  as  adopted 
pursuant to Section 906 of the Sarbanes-Oxley Act of 
2002

††32.2 Certification of Scott G. Ginn, Chief Financial Officer 
(principal  financial  officer),  pursuant  to  18 U.S.C. 
Section 1350, as adopted pursuant to Section 906 of 
the Sarbanes-Oxley Act of 2002

98

Report or Registration Statement

SEC File or
Registration
Number

Exhibit
or Other
Reference

Exhibit
Number
†101.I
NS

Document Description
Inline XBRL Instance - The instance document does 
not  appear  in  the  Interactive  Data  File  because  its 
XBRL  tags  are  embedded  within  the  Inline  XBRL 
document.

†101.S
CH

Inline  XBRL  Taxonomy  Extension  Schema 
Document

†101.
CAL

†101.
DEF

Inline  XBRL  Taxonomy  Extension  Calculation 
Linkbase Document

Inline  XBRL  Taxonomy  Extension  Definition 
Linkbase

†101.L
AB

Inline XBRL Taxonomy Extension Labels Linkbase 
Document

†101.P
RE

Inline  XBRL  Taxonomy  Extension  Presentation 
Linkbase Document

104

Cover Page Interactive Data File (formatted as Inline 
XBRL and contained in Exhibit 101)

99

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the Registrant has duly 
caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

AMEDISYS, INC.

By:

/S/    PAUL B. KUSSEROW        

Paul B. Kusserow,

President, Chief Executive Officer and

Chairman of the Board

Date: February 19, 2020 

100

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities and on the date indicated:

Signature

Title

Date

/S/    PAUL B. KUSSEROW
Paul B. Kusserow

President, Chief Executive Officer
and Chairman of the Board (Principal
Executive Officer)

February 19, 2020

/S/    SCOTT G. GINN
Scott G. Ginn

/S/    VICKIE L. CAPPS
Vickie L. Capps

/S/    MOLLY COYE, MD
Molly Coye, MD

/S/    JULIE D. KLAPSTEIN
Julie D. Klapstein

/S/    TERESA L. KLINE
Teresa L. Kline

/S/    RICHARD A. LECHLEITER
Richard A. Lechleiter

/S/    JAKE L. NETTERVILLE
Jake L. Netterville

/S/    BRUCE D. PERKINS
Bruce D. Perkins

/S/    JEFFREY A. RIDEOUT, MD
Jeffrey A. Rideout, MD

/S/    DONALD A. WASHBURN
Donald A. Washburn

Chief Financial Officer (Principal
Financial Officer and Principal 
Accounting Officer)

Director

Director

Director

Director

February 19, 2020

February 19, 2020

February 19, 2020

February 19, 2020

February 19, 2020

Lead Independent Director

February 19, 2020

February 19, 2020

February 19, 2020

February 19, 2020

February 19, 2020

Director

Director

Director

Director

101

LIST OF SUBSIDIARIES

Exhibit 21.1

CORPORATIONS
AMEDISYS HOSPICE DELAWARE, INC., a Delaware corporation
COMPASSIONATE CARE HOSPICE, INC., a Pennsylvania corporation
COMPASSIONATE CARE HOSPICE GROUP, INC., a Florida corporation
COMPASSIONATE CARE HOSPICE OF CENTRAL FLORIDA, INC., a Florida corporation
COMPASSIONATE CARE HOSPICE OF GWYNEDD, INC., a Pennsylvania corporation
COMPASSIONATE CARE HOSPICE OF LAKE AND SUMTER, INC., a Florida corporation 
COMPASSIONATE CARE HOSPICE OF MIAMI DADE AND THE FLORIDA KEYS, INC., a Florida corporation
HI-TECH CARE, INC., a Florida Corporation
INFINITY HOME CARE ACQUISITION CORP., a Florida corporation
PEACEFUL DAYS HOSPICE, INC., a California corporation

LIMITED LIABILITY COMPANIES

ACCUMED HEALTH SERVICES, L.L.C., a Texas limited liability company
ACCUMED HOME HEALTH OF GEORGIA, L.L.C.., a Georgia limited liability company
ADVENTA HOSPICE, L.L.C., a Florida limited liability company
ALBERT GALLATIN HOME CARE AND HOSPICE SERVICES, LLC, a Delaware limited liability company
AMEDISYS ALABAMA, L.L.C., an Alabama limited liability company
AMEDISYS ARIZONA, L.L.C., an Arizona limited liability company
AMEDISYS ARKANSAS, LLC, an Arkansas limited liability company
AMEDISYS BA, LLC, a Delaware limited liability company
AMEDISYS DELAWARE, L.L.C., a Delaware limited liability company
AMEDISYS FLORIDA, L.L.C., a Florida limited liability company
AMEDISYS GEORGIA, L.L.C., a Georgia limited liability company
AMEDISYS HEALTH CARE WEST, L.L.C., a Delaware limited liability company
AMEDISYS HOLDING, L.L.C., a Louisiana limited liability company
AMEDISYS HOME HEALTH OF ALABAMA, L.L.C. an Alabama limited liability company
AMEDISYS HOME HEALTH OF SOUTH CAROLINA, L.L.C. a South Carolina limied liability company
AMEDISYS HOME HEALTH OF VIRGINIA, L.L.C. a Virginia limited liability company
AMEDISYS HOSPICE, L.L.C., a Louisiana limited liability company
AMEDISYS IDAHO, L.L.C., an Idaho limited liability company
AMEDISYS ILLINOIS, L.L.C., an Illinois limited liability company
AMEDISYS INDIANA, L.L.C., an Indiana limited liability company
AMEDISYS KANSAS, L.L.C., a Kansas limited liability company
AMEDISYS LA ACQUISITIONS, L.L.C., a Louisiana limited liability company
AMEDISYS LOUISIANA, L.L.C., a Louisiana limited liability company
AMEDISYS MAINE, P.L.L.C., a Maine professional limited liability company
AMEDISYS MARYLAND, L.L.C., a Maryland limited liability company
AMEDISYS MISSISSIPPI, L.L.C., a Mississippi limited liability company
AMEDISYS MISSOURI, L.L.C., a Missouri limited liability company
AMEDISYS NEW HAMPSHIRE, L.L.C., a New Hampshire limited liability company
AMEDISYS NEW JERSEY, L.L.C., a New Jersey limited liability company
AMEDISYS NORTH CAROLINA, L.L.C., a North Carolina limited liability company
AMEDISYS NORTHWEST, L.L.C., a Georgia limited liability company
AMEDISYS OHIO, L.L.C., an Ohio limited liability company
AMEDISYS OKLAHOMA, L.L.C., an Oklahoma limited liability company
AMEDISYS OREGON, L.L.C., an Oregon limited liability company
AMEDISYS PENNSYLVANIA, L.L.C., a Pennsylvania limited liability company
AMEDISYS PERSONAL CARE, LLC, a Delaware limited liability company
AMEDISYS RHODE ISLAND, L.L.C., a Rhode Island limited liability company
AMEDISYS SC, L.L.C., a South Carolina limited liability company
AMEDISYS SPECIALIZED MEDICAL SERVICES, L.L.C., a Louisiana limited liability company
AMEDISYS SP-IN, L.L.C., an Indiana limited liability company

AMEDISYS SP-KY, L.L.C., a Kentucky limited liability company
AMEDISYS SP-OH, L.L.C., an Ohio limited liability company
AMEDISYS SP-TN, L.L.C., a Tennessee limited liability company
AMEDISYS TENNESSEE, L.L.C., a Tennessee limited liability company
AMEDISYS TEXAS, L.L.C., a Texas limited liability company
AMEDISYS TLC ACQUISITION, L.L.C., a Louisiana limited liability company
AMEDISYS WASHINGTON, L.L.C., a Washington limited liability company
AMEDISYS WEST VIRGINIA, L.L.C., a West Virginia limited liability company
AMEDISYS WISCONSIN, L.L.C., a Wisconsin limited liability company
ANGEL WATCH HOME CARE, L.L.C., a Florida limited liability company  
ASANA HOSPICE CLEVELAND, LLC, a Delaware limited liability company
ASANA PALLIATIVE CLEVELAND, LLC, a Delaware limited liability company
ASSOCIATED HOME CARE, L.L.C., a Massachusetts limited liability company
AVENIR VENTURES, L.L.C., a Louisiana limited liability company
BEACON HOSPICE, L.L.C., a Delaware limited liability company
CH HOLDINGS, LLC, a Louisiana limited liability company
COMPASSIONATE CARE HOSPICE OF BRYAN TEXAS, LLC, a Texas limited liability company 
COMPASSIONATE CARE HOSPICE OF CENTRAL GEORGIA, LLC, a Georgia limited liability company
COMPASSIONATE CARE HOSPICE OF CENTRAL LOUISIANA, LLC, a Louisiana limited liability company
COMPASSIONATE CARE HOSPICE OF CENTRAL TEXAS, LLC, a Texas limited liability company 
COMPASSIONATE CARE HOSPICE OF CLIFTON, LLC, a New Jersey limited liability company
COMPASSIONATE CARE HOSPICE OF DELAWARE, LLC, a Delaware limited liability company 
COMPASSIONATE CARE HOSPICE OF HOUSTON, LLC, a Texas limited liability company 
COMPASSIONATE CARE HOSPICE OF ILLINOIS, LLC, an Illinois limited liability company
COMPASSIONATE CARE HOSPICE OF KANSAS CITY, LLC, a Kansas limited liability company
COMPASSIONATE CARE HOSPICE OF MAINE, LLC, a Maine limited liability company
COMPASSIONATE CARE HOSPICE OF MARLTON, LLC, a New Jersey limited liability company
COMPASSIONATE CARE HOSPICE OF MASSACHUSETTS, LLC, a Massachusetts limited liability company
COMPASSIONATE CARE HOSPICE OF MICHIGAN, LLC, a Michigan limited liability company
COMPASSIONATE CARE HOSPICE OF MINNESOTA, LLC, a Minnesota limited liability company
COMPASSIONATE CARE HOSPICE OF NEW HAMPSHIRE, LLC, a New Hampshire limited liability company
COMPASSIONATE CARE HOSPICE OF NORTH TEXAS, LLC, a Texas limited liability company 
COMPASSIONATE CARE HOSPICE OF NORTHERN GEORGIA, LLC, a Georgia limited liability company
COMPASSIONATE CARE HOSPICE OF NORTHERN NEW JERSEY, LLC, a New Jersey limited liability company
COMPASSIONATE CARE HOSPICE OF NORTHWESTERN PENNSYLVANIA, LLC, a Pennsylvania limited liability 
company 
COMPASSIONATE CARE HOSPICE OF OHIO, LLC, an Ohio limited liability company
COMPASSIONATE CARE HOSPICE OF PITTSBURG, LLC, a Pennsylvania limited liability company C
COMPASSIONATE CARE HOSPICE OF SAN DIEGO, LLC, a California limited liability company
COMPASSIONATE CARE HOSPICE OF SAVANNAH, LLC, a Georgia limited liability company
COMPASSIONATE CARE HOSPICE OF SOUTH CAROLINA, LLC, a South Carolina limited liability company
COMPASSIONATE CARE HOSPICE OF SOUTHEASTERN MASSACHUSETTS, LLC, a Massachusetts limited liability 
company
COMPASSIONATE CARE HOSPICE OF SOUTHEASTERN TEXAS, LLC, a Texas limited liability company 
COMPASSIONATE CARE HOSPICE OF SOUTHERN MISSISSIPPI, LLC, a Mississippi limited liability company 
COMPASSIONATE CARE HOSPICE OF THE CHESAPEAKE BAY, LLC, a Virginia limited liability company
COMPASSIONATE CARE HOSPICE OF THE DELMAR PENINSULA, LLC, a Delaware limited liability company
COMPASSIONATE CARE HOSPICE OF THE MIDWEST, LLC, a South Dakota limited liability company
COMPASSIONATE CARE HOSPICE OF WISCONSIN, LLC, a Wisconsin limited liability company 
COMPASSIONATE CARE HOSPICE WEST, LLC, a California limited liability company
COMPREHENSIVE HOME HEALTHCARE SERVICES, L.L.C., a Tennessee limited liability company
ELDER HOME OPTIONS, L.L.C., a Massachusetts limited liability company
EMERALD CARE, L.L.C., a North Carolina limited liability company
FAMILY HOME HEALTH CARE, L.L.C., a Kentucky limited liability company
HHC, L.L.C., a Tennessee limited liability company
HOME HEALTH OF ALEXANDRIA, L.L.C., a Louisiana limited liability company
HOME HOSPITALISTS OF AMERICA, LLC, a Delaware limited liability company
HORIZONS HOSPICE CARE, L.L.C., an Alabama limited liability company
HOSPICE HOLDINGS DFW, LLC, a Texas limited liability company

HOSPICE HOLDINGS HARRISBURG, LLC, a Pennsylvania Limited Liability company
HOUSECALL HOME HEALTH, L.L.C., a Tennessee limited liability company
INFINITY HOME CARE, L.L.C., a Florida limited liability company
INFINITY HOME CARE OF BROWARD, LLC, a Florida limited liability company
INFINITY HOME CARE OF JACKSONVILLE, LLC, a Florida limited liability company
INFINITY HOME CARE OF LAKELAND, LLC, a Florida limited liability company
INFINITY HOME CARE OF OCALA, LLC, a Florida limited liability company
INFINITY HOME CARE OF PINELLAS, LLC, a Florida limited liability company
INFINITY HOME CARE OF PORT CHARLOTTE, LLC, a Florida limited liability company
INFINITY HOMECARE OF DISTRICT 9, LLC, a Florida limited liability company
MISSOURI HOSPICE HOLDINGS, LLC, a Missouri limited liability company
NINE PALMS 1, L.L.C., a Virginia limited liability company
NINE PALMS 2, LLC, a Mississippi limited liability company
OHIO HOSPICE HOLDINGS, LLC, a Delaware limited liability company
PATHWAYS TO COMPASSION, LLC, a Nebraska limited liability company
PATHWAYS TO COMPASSION, LLC, a New Jersey limited liability company
PATHWAYS TO COMPASSION OF CALIFORNIA, LLC, a California limited liability company
PENNSYLVANIA HOSPICE HOLDINGS, LLC, a Pennsylvania limited liability company
TAYLOR HOSPICE HOLDINGS, LLC, a Pennsylvania limited liability company
TENDER LOVING CARE HEALTH CARE SERVICES INTERNATIONAL, LLC, a Delaware limited liability company
TENDER LOVING CARE HEALTH CARE SERVICES OF BROWARD, LLC, a Delaware limited liability company
TENDER LOVING CARE HEALTH CARE SERVICES OF ERIE NIAGARA, LLC, a New York limited liability company
TENDER LOVING CARE HEALTH CARE SERVICES OF GEORGIA, LLC, a Delaware limited liability company
TENDER LOVING CARE HEALTH CARE SERVICES OF NASSAU SUFFOLK, LLC, a New York limited liability 
company
TENDER LOVING CARE HEALTH CARE SERVICES OF NEW ENGLAND, LLC, a Delaware limited liability company
TENDER LOVING CARE HEALTH CARE SERVICES OF WEST VIRGINIA, LLC, a Delaware limited liability company
TENDER LOVING CARE HEALTH CARE SERVICES SOUTHEAST, LLC, a Delaware limited liability company
TENDER LOVING CARE HEALTH CARE SERVICES WESTERN, LLC, a Delaware limited liability company
TEXAS HOSPICE HOLDINGS, LLC, a Delaware limited liability company
TLC HOLDINGS I, L.L.C., a Delaware limited liability company
TLC HEALTH CARE SERVICES, L.L.C., a Delaware limited liability company
TUCSON HOME HEALTH, LLC, a Delaware limited liability company 
WT HOSPICE HOLDINGS, LLC, a Pennsylvania limited liability company

JOINT VENTURES

AMEDISYS HOME HEALTH, A LAWRENCE MEDICAL CENTER PARTNER, L.L.C, a Delaware limited liability company 
(66.67% ownership)
GEORGETOWN HOSPITAL HOME HEALTH, LLC, a Delaware limited liability company (70% ownership)
MARIETTA HOME HEALTH AND HOSPICE, L.L.C., an Ohio limited liability company (50% ownership)
MORGANTOWN HOSPICE, LLC, a Delaware limited liability company (80% ownership)
TRI-CITIES HOME HEALTH, LLC, a Delaware limited liability company (50% ownership)
WENTWORTH HOME CARE AND HOSPICE, LLC, a New Hampshire limited liability company (50% ownership)

Exhibit 23.1

Consent of Independent Registered Public Accounting Firm

The Board of Directors
Amedisys, Inc.:

We consent to the incorporation by reference in the registration statement (Nos. 333-138255 and 333-145582) on Form S 3 and 
(Nos. 333 60525, 333 51704, 333 53786, 333 143967, 333 152359, 333 182347, 333 205267, and 333-225461) on Form S 8 
of Amedisys, Inc. of our reports dated February 19, 2020, with respect to the consolidated balance sheets of Amedisys, Inc. as 
of December 31, 2019 and 2018, and the related consolidated statements of operations, comprehensive income, stockholders’ 
equity, and cash flows for each of the years in the three year period ended December 31, 2019, and the related notes 
(collectively, the consolidated financial statements), and the effectiveness of internal control over financial reporting as of 
December 31, 2019, which reports appear in the December 31, 2019 annual report on Form 10 K of Amedisys, Inc. Our report 
on the consolidated financial statements refers to a change in the method of accounting for leases.

/s/ KPMG LLP

Baton Rouge, Louisiana
February 19, 2020

Exhibit 31.1

I, Paul B. Kusserow, certify that:

CERTIFICATION

1. I have reviewed this Annual Report on Form 10-K for the year ended December 31, 2019, of Amedisys, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 
fact necessary to make the statements made, in light of the circumstances under which such statements were made, not 
misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly 
present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and 
for, the periods presented in this report;

4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls 
and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting 
(as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 
designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in 
which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting 
to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial 
reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles;

c. Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report 
our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 
covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred 
during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual 
report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control 
over financial reporting; and

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control 
over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or 
persons performing the equivalent functions):

a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and 
report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role 
in the registrant’s internal control over financial reporting.

Date: February 19, 2020 

/S/ Paul B. Kusserow
Paul B. Kusserow
President and Chief Executive Officer
(Principal Executive Officer)

Exhibit 31.2

I, Scott G. Ginn, certify that:

CERTIFICATION

1. I have reviewed this Annual Report on Form 10-K for the year ended December 31, 2019, of Amedisys, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 
fact necessary to make the statements made, in light of the circumstances under which such statements were made, not 
misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly 
present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and 
for, the periods presented in this report;

4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls 
and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting 
(as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 
designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in 
which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting 
to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial 
reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles;

c. Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report 
our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 
covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred 
during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual 
report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control 
over financial reporting; and

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control 
over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or 
persons performing the equivalent functions):

a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and 
report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role 
in the registrant’s internal control over financial reporting.

Date: February 19, 2020 

/S/ Scott G. Ginn
Scott G. Ginn
Chief Financial Officer
(Principal Financial Officer)

Exhibit 32.1

CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER PURSUANT TO 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report of Amedisys, Inc. (the “Company”) on Form 10-K for the year ended December 31, 2019 
(the “Report”), I, Paul B. Kusserow, President and Chief Executive Officer of the Company, hereby certify to my knowledge, 
pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; 
and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of 
operations of the Company.

Date: February 19, 2020 

/S/ Paul B. Kusserow
Paul B. Kusserow
President and Chief Executive Officer
(Principal Executive Officer)

Exhibit 32.2

CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER PURSUANT TO 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report of Amedisys, Inc. (the “Company”) on Form 10-K for the year ended December 31, 2019 
(the “Report”), I, Scott G. Ginn, Chief Financial Officer of the Company, hereby certify to my knowledge, pursuant to 18 
U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; 
and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of 
operations of the Company.

Date: February 19, 2020 

/S/ Scott G. Ginn
Scott G. Ginn
Chief Financial Officer
(Principal Financial Officer)

1,400

1,200

1,000

800

600

400

200

0

AMEDISYS REVENUE BY SEGMENT

1,083.9

1,174.5

1,256.4

617.2

367.8

59.6

2017

410.9

77.2

82.0

2018

2019

Home Health

Hospice

Personal Care

ADJUSTED EBITDA*

ADJUSTED EPS*

225

142

181

$4.40

$3.63

$2.21

$5.00

$4.50

$4.00

$3.50

$3.00

$2.50

$2.00

$1.50

$1.00

I

S
N
O
L
L
M
N

I

I

$

s
n
o
i
l
l
i

M
n

i

$

400

350

300

250

200

150

100

50

0

2017

2018

2019

2017

2018

2019

*Adjusted EBITDA and Adjusted EPS are non-GAAP financial measures.  See Appendix A to our Proxy Statement 
accompanying this Annual Report, which was also filed with the Securities and Exchange Commission on April 24, 
2020, for a discussion and reconciliation of non-GAAP financial measures.

 
 
 
 
COMPANY LEADERSHIP

BOARD OF DIRECTORS 

EXECUTIVE OFFICERS 

PAUL B. KUSSEROW  
Chairman 
President and Chief Executive Officer Amedisys, Inc. 

PAUL B. KUSSEROW 
President and Chief Executive Officer 

RICHARD A. LECHLEITER  
Lead Independent Director  
President Catholic Education Foundation  
Retired Executive Vice President and Chief Financial  
Officer, Kindred Healthcare, Inc. 

VICKIE L. CAPPS 
Former Chief Financial Officer DJO Global, Inc.

MOLLY J. COYE, MD, MPH 
Former Commissioner of Health State of New Jersey,  
Director of Health Services State of California

JULIE D. KLAPSTEIN  
Former Chief Executive Officer Availity

TERESA L. KLINE 
Former President and Chief Executive Officer  
Health Alliance Plan of Michigan

JAKE L. NETTERVILLE* 
Chairman, Emeritus, Board of Directors Postlethwaite 
& Netterville, A Professional Accounting Corporation 

BRUCE D. PERKINS  
Managing Member Perkins, Smith & Associates 
Retired President Healthcare Services, HUMANA

JEFFREY A. RIDEOUT, M.D., M.A., FACP 
President and CEO 
Integrated Healthcare Association 

DONALD A. WASHBURN*  
Private Investments 

CHRISTOPHER T. GERARD 
Chief Operating Officer 

SCOTT G. GINN 
Chief Financial Officer

DAVID L. KEMMERLY 
Chief Legal and Government Affairs Officer 

SHARON BRUNECZ  
Chief Human Resource Officer

MICHAEL P. NORTH 
Chief Information Officer

DENISE BOHNERT 
Chief Compliance Officer

ANNUAL MEETING
You are cordially invited to our 2020 Annual 
Meeting of Stockholders on Tuesday, June 9, 2020 
at 10:00 a.m., Central Daylight Saving Time, at our 
executive office, 209 10th Ave. S., Suite 512, Nashville, 
Tennessee 37203. We are closely monitoring the 
developments regarding the coronavirus (COVID-19).
Because our Annual Meeting is not being held until 
June 9, we plan to hold our Annual Meeting in person 
as we have in the past.  We will comply with all 
federal, state, and local requirements that may be in 
effect at the time of the Annual Meeting and will take 
such other measures that we believe are appropriate 
at that time in order to make it as safe as possible 
for our stockholders who wish to attend the Annual 
Meeting in person. In addition, we may determine 
to adjourn or postpone the Annual Meeting to a 
later date or hold a virtual meeting. We will inform 
our stockholders of any changes to the date, time or 
location of the Annual Meeting by issuing a press 
release announcing the new information. 

*not standing for re-election at the 2020 annual meeting.

 
      
 
 
 
 
 
 
PERFORMANCE GRAPH
A performance graph 
comparing the cumulative 
total stockholder return 
on our common stock for 
the five-year period ended 
December 31, 2019, with  
the cumulative total return 
on the NASDAQ composite 
index and peer-group index 
over the same period is 
included in the Form 10-K.

INDEPENDENT 
ACCOUNTANTS
KPMG LLP 
Nashville, Tennessee

STOCK LISTING
The company’s common 
stock is listed on the 
NASDAQ Global Select 
Market under the symbol 
“AMED.”

TRANSFER AGENT AND 
REGISTRAR
American Stock Transfer  
& Trust Company, LLC 
6201 15th Avenue 
Brooklyn, New York 11219 
800.937.5449

FORM 10-K EXHIBITS
A copy of all exhibits to 
the company’s Annual 
Report on Form 10-K as 
filed with the Securities  
and Exchange Commission 
is available free of charge 
on our website at  
www.amedisys.com  
or by contacting:
Amedisys, Inc.  
3854 American Way, Suite 
A, Baton Rouge, LA 70816 
IR@amedisys.com

AMEDISYS ON THE INTERNET
Our company website address is www.amedisys.com. We use our website as a channel of distribution for important 
company information. Important information, including press releases, investor presentations and financial information 
regarding our company, is routinely posted on and accessible on the Investor Relations subpage of our website, which is 
accessible by clicking on the tab labeled “Investors” on our website home page. Visitors to our website can also register to 
receive automatic e-mail and other notifications alerting them when new information is made available on the “Investors” 
subpage of our website. In addition, we make available on the “Investors” subpage of our website (under the link “SEC 
filings”) free of charge our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, 
ownership reports on Forms 3, 4 and 5 and any amendments to those reports as soon as practicable after we electronically 
file such reports with the SEC. Further, copies of our Certificate of Incorporation and Bylaws, our Code of Ethical 
Business Conduct, our Corporate Governance Guidelines and the charters for the Audit, Compensation, Nominating and 
Corporate Governance, Quality of Care and Compliance and Ethics Committees of our Board are also available on the 
“Investors” subpage of our website (under the link “Governance”).

FORWARD-LOOKING STATEMENTS
We have included in this letter “forward-looking statements” within the meaning of Section 27A of the Securities Act of 
1933 and Section 21E of the Exchange Act relating to our operations, results of operations and other matters that are 
based on our current expectations, estimates, assumptions and projections. Words such as “believes,” “belief,” “expects,” 
“strategy,” “plans,” “anticipates,” “intends,” “projects,” “estimates,” “may,” “might,” “would,” “should,” ”will” and similar 
expressions are intended to identify forward-looking statements as defined by the Private Securities Litigation Reform 
Act of 1995. These forward-looking statements involve a variety of risks and uncertainties that could cause actual 
results to differ materially from those described therein. These risks and uncertainties include, but are not limited to 
the following: the impact of the novel coronavirus pandemic (“COVID-19”), including the measures that have been and 
may be taken by governmental authorities to mitigate it, on our business, financial condition and results of operations, 
changes in or our failure to comply with existing federal and state laws or regulations or the inability to comply with 
new government regulations on a timely basis, changes in Medicare and other medical payment levels, our ability to 
open care centers, acquire additional care centers and integrate and operate these care centers effectively, competition 
in the healthcare industry, changes in the case mix of patients and payment methodologies, changes in estimates and 
judgments associated with critical accounting policies, our ability to maintain or establish new patient referral sources, 
our ability to consistently provide high-quality care, our ability to attract and retain qualified personnel, changes in 
payments and covered services by federal and state governments, future costcontainment initiatives undertaken by 
third-party payors, our access to financing, our ability to meet debt service requirements and comply with covenants in 
debt agreements, business disruptions due to natural disaster or acts of terrorism, our ability to integrate, manage and 
keep our information systems secure, our ability to realize the anticipated benefits of acquisitions, and changes in law or 
developments with respect to any litigation relating to the Company, including various other matters, many of which are 
beyond our control.

Because forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be 
predicted or quantified, you should not rely on any forward-looking statement as a prediction of future events. We 
expressly disclaim any obligation or undertaking and we do not intend to release publicly any updates or changes in our 
expectations concerning the forward-looking statements or any changes in events, conditions or circumstances upon 
which any forward-looking statement may be based, except as required by law. For a discussion of some of the factors 
discussed above as well as additional factors, see Part I, Item 1A—“Risk Factors” and Part II, Item 7—“Critical Accounting 
Policies” within “Management’s Discussion and Analysis of Financial Condition and Results of Operations” set forth in 
our Annual Report on Form 10-K for the year ended December 31, 2019.

www.amedisys.com