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American International Group

aig · NYSE Financial Services
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Employees 10,000+
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FY2019 Annual Report · American International Group
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American International Group, Inc.
2019 Annual Report

Independent Chair of the Board 
Letter to Shareholders

Dear AIG Shareholder,

2019 was a year of significant momentum as  
Brian Duperreault and his leadership team 
continued to execute against AIG’s strategy to 
deliver long-term value for you, our shareholders. 
Their many notable actions over the last two years 
have begun to positively impact our financial 
results, and they are taking decisive actions to 
position the company for the future. 

Your Board of Directors continues to provide 
oversight of this journey, and you can find more 
detail on specific actions over the past year and the 
company’s progress in Brian’s letter. The Board also 
remains focused on governance matters, and there 
were several notable developments in this area. 

In 2019, we welcomed four new independent 
directors to the Board – Thomas Motamed, Peter 
Porrino, Amy Schioldager and Therese Vaughan. 

Also, Suzanne Nora Johnson has informed the 
Board of her decision not to stand for re-election 
this year. On behalf of the Board, I would like to 
thank Suzanne for her outstanding service and 
leadership over the last 12 years.

In December, the Board named Peter Zaffino 
as President of AIG, in addition to  his roles 
as Global Chief Operating Officer  and CEO of 
General Insurance, effective January 1, 2020. 
This appointment reflects the value Peter has 
already delivered during his tenure by leading the 
turnaround within General Insurance and overseeing 
AIG 200, a global, multi-year effort designed to 
position AIG as a top-performing company.

On behalf of the Board, I would like to thank 
employees across AIG for their continued hard 
work and dedication. Their many accomplishments 
are reflected in AIG’s broad improvements in 
financial performance in 2019.

Chief Executive Officer 
Letter to Shareholders

Dear AIG Shareholder,

Our financial results for the full year 2019 reflect the significant progress we have 
made to position AIG for long-term, sustainable and profitable growth.

The foundational work we have undertaken  
at AIG since mid-2017 was evident in our 2019 
financial performance, with broad-based 
improvements in all business segments, 
especially General Insurance. 

Last year we also launched AIG 200, our global, 
multi-year effort across the enterprise to position 
AIG for the future. This work will improve how 
we do business and strategically position AIG to 
become a top-performing company as we create 
value for all of our stakeholders.

I am proud of our many accomplishments in 
2019. They are early proof points on AIG’s journey 
to profitable growth as we instill a culture of 

underwriting and operational excellence while 
efficiently managing capital. There is still much 
work to be done, but we have a clear path 
toward becoming an industry leader and the top 
performer we aim to be.

Overview of 2019 Performance 
The improvements in 2019 financial results were 
driven by contributions from across the company. 
Several enterprise-level highlights include: 

· 

 Net Income Attributable to AIG Common 
Shareholders swung from a $6 million loss 
in 2018 to a $3.3 billion profit in 2019 and 
Adjusted After-tax Income Attributable to AIG 

Looking ahead, the Board remains confident in 
AIG’s future and is diligently focused on building 
value for you over the long term.

Sincerely,

Douglas M. Steenland
Independent Chair of the Board

Common Shareholders* of $4.1 billion was 
nearly four times what it was last year.

 Return on Common Equity (ROCE) and 
Adjusted ROCE* increased from 0.0%  
and 2.1%, respectively, in 2018 to 5.3%  
and 8.3%, respectively. 

 We returned capital in the form of  
more than $1 billion in dividends to our 
common shareholders. 

 Net Investment Income was $14.6 billion, an 
increase of $2.1 billion over 2018. 

· 

· 

· 

* 

 These are non-GAAP financial measures. Reconciliations to the most comparable GAAP measures 
are included within AIG’s Annual Report on Form 10-K for the fiscal year ended December 31, 2019  
(included herein) as follows. Adjusted After-tax Income Attributable to AIG Common Shareholders is  
defined on page 43 of the Annual Report on Form 10-K and reconciled on page 69 of the Annual Report  
on Form 10-K. Adjusted ROCE is defined on page 43 of the Annual Report on Form 10-K and reconciled  

on page 40 of the Annual Report on Form 10-K. Accident Year Combined Ratio, as adjusted is defined  
on page 44 of the Annual Report on Form 10-K and reconciled on page 76 of the Annual Report on  
Form 10-K.

**  This is a non-GAAP financial measure. The definition of such measure and reconciliation to the most  
comparable GAAP measure are included on pages 351 and 352, respectively, of this Annual Report.

Shareholder Information

Requests for copies of the 2019 Annual Report should be directed to AIG Investor Relations. Shareholders may eliminate duplicate mailings 
of AIG’s proxy materials by contacting AIG’s transfer agent. Contact details can be found at www.aig.com/investor-relations. 

Cautionary Statement Regarding
Forward-Looking Information

This Annual Report and other publicly available documents may include, and officers and representatives of AIG may from time to time make and discuss, 
projections, goals, assumptions and statements that may constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform 
Act of 1995. These projections, goals, assumptions and statements are not historical facts but instead represent only a belief regarding future events, many of 
which, by their nature, are inherently uncertain and outside AIG’s control. These projections, goals, assumptions and statements include statements preceded 
by, followed by or including words such as “will,” “believe,” “anticipate,” “expect,” “intend,” “plan,” “focused on achieving,” “view,” “target,” “goal” or “estimate.” 
These projections, goals, assumptions and statements may relate to future actions, prospective services or products, future performance or results of current 
and anticipated services or products, sales efforts, expenses, the outcome of contingencies such as legal proceedings, anticipated organizational, business or 
regulatory changes, anticipated sales, monetization and/or acquisitions of businesses or assets, or successful integration of acquired businesses, management 
succession and retention plans, exposure to risk, trends in operations and financial results.

• 

• 

 the effectiveness of our risk management 
policies and procedures, including with 
respect to our business continuity and disaster 
recovery plans; and
 such other factors discussed in Part II, Item 
7. Management’s Discussion and Analysis of 
Financial Condition and Results of Operations 
and Part I, Item 1A. Risk Factors in AIG’s Annual 
Report on Form 10-K for the year ended 
December 31, 2019.

AIG is not under any obligation (and expressly 
disclaims any obligation) to update or alter 
any projections, goals, assumptions or other 
statements, whether written or oral, that may be 
made from time to time, whether as a result of new 
information, future events or otherwise. 

It is possible that AIG’s actual results and financial 
condition will differ, possibly materially, from 
the results and financial condition indicated 
in these projections, goals, assumptions and 
statements. Factors that could cause AIG’s actual 
results to differ, possibly materially, from those in 
the specific projections, goals, assumptions and 
statements include: 

• 

• 

• 

• 

 changes in market and industry conditions, 
including the significant global economic 
slowdown, market volatility and business 
interruption driven by responses to the 
COVID-19 pandemic;
 the occurrence of catastrophic events, both 
natural and man-made, including pandemics 
(such as COVID-19), and the effects of  
climate change; 
 AIG’s ability to effectively execute on AIG 200 
operational programs designed to achieve 
underwriting excellence, modernization of 
AIG’s operating infrastructure, enhanced user 
and customer experiences and unification  
of AIG; 
 AIG’s ability to consummate the sale of its 
controlling interest in Fortitude Holdings  
and AIG’s ability to successfully manage 
Legacy Portfolios; 

• 

• 
• 

• 

• 

• 

• 

• 

• 
• 
• 

• 

 changes in judgments concerning potential 
cost saving opportunities; 
actions by credit rating agencies; 
 changes in judgments concerning insurance 
underwriting and insurance liabilities; 
 the impact of potential information 
technology, cybersecurity or data security 
breaches, including as a result of cyber-attacks 
or security vulnerabilities; 
 disruptions in the availability of AIG’s electronic 
data systems or those of third parties; 
 the effectiveness of strategies to recruit 
and retain key personnel and to implement 
effective succession plans; 
 the requirements, which may change 
from time to time, of the global regulatory 
framework to which AIG is subject;
 significant legal, regulatory or  
governmental proceedings;
concentrations in AIG’s investment portfolios;
 changes to the valuation of AIG’s investments;
 AIG’s ability to successfully dispose of, 
monetize and/or acquire businesses or assets 
or successfully integrate  
acquired businesses;
 changes in judgments concerning the 
recognition of deferred tax assets and  
goodwill impairment; 

1

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General Insurance: Delivered on commitment 
to underwriting profitability following 
significant, foundational actions 
The most notable improvement in our financials in 
2019 was the return to underwriting profitability in 
General Insurance. AIG’s full year 2019 Combined 
Ratio of 99.6% and Accident Year Combined Ratio, 
as adjusted*, of 96.0% improved by 11.8 points and 
3.7 points, respectively. 

This was achieved through focused execution 
of the strategy established by Peter Zaffino 
and the world-class leadership team he has 
assembled across General Insurance. Together 
they established a new, comprehensive 
underwriting strategy, clearly outlined a defined 
risk appetite for clients and distribution partners, 
and completed significant, foundational work to 
improve our portfolio. This included 
meaningfully reducing volatility through decisive 
underwriting actions and a comprehensive 
reinsurance strategy. 

Looking ahead, we remain diligently focused 
on our strategy to instill a culture of 
underwriting excellence and to enhance 
underwriting profitability while continuing to 
reposition our portfolio.

I would like to thank AIG’s clients, along with our 
distribution and reinsurance partners, who have 
supported the actions taking place in General 
Insurance over the past two years, as well as the 
many colleagues who have made these actions 
possible. While there remains much work to be done 
in General Insurance, we have great momentum on 
which we will continue to build in 2020.

Life and Retirement: Uniquely positioned 
to meet customer needs in an evolving 
market environment 
Life and Retirement continued to deliver solid 
results under the leadership of Kevin Hogan and 
his executive team. For the full year 2019, the 
business delivered an Adjusted Return on Attributed 
Common Equity** of 13.7% and assets under 
administration in Individual and Group Retirement 
increased by more than 14%. Strong returns in 
alternative investments and favorable equity 
market performance supported these results.

The value of Life and Retirement’s diversified 
portfolio and distribution network is evident in 
the ability to tailor our offerings to best meet the 
needs of customers and distributors. With the 
depth of talent in leadership roles and strong bench 
across the business, I believe Life and Retirement 
continues to be uniquely positioned to provide 
financial and retirement security in this changing 
market environment. 

I would like to thank the colleagues across this 
business who help us meet the important and 
growing need for protection, retirement savings 
and lifetime income solutions. I would also like 
to thank our customers and distributors for their 
continued support. 

Capital Management: Continuing to build AIG 
into a  more valuable company
Alongside our efforts to enhance performance 
within AIG’s businesses, we are focused on 
further strengthening our balance sheet to 
support growth. This includes more efficiently 
managing Legacy liabilities and reducing 
leverage, while also evaluating opportunities to 
return capital to shareholders. 

A significant milestone in this area was the 
agreement reached in November 2019 to sell a 
majority interest in Fortitude Group Holdings, LLC, 
which is expected to close in mid-2020, subject to 
regulatory approvals. 

AIG 200: Instilling a commitment to 
operational excellence
As we begin to see the results of our turnaround 
efforts reflected in financial results, we are also 
focused on instilling a commitment to operational 
excellence across the company through AIG 200. 
This program is critical to establishing the 
infrastructure necessary to position AIG for the 
delivery of sustainable, long-term value well into 
the future. We expect to invest approximately $1.3 
billion over the next three years to deliver $1.0 billion 
in run-rate expense savings by year-end 2022.

I asked Peter Zaffino to lead this important program 
last year, and he began by recruiting a team of 
senior leaders with deep transformation expertise 
and a proven track record of success. 

Much like our early approach to the ongoing 
turnaround of General Insurance, the work that 
took place last year was foundational and focused 
on identifying long-term and lasting solutions to 
improve underlying operational performance. 
This work will require intense focus, disciplined 
execution and investment over time, and I am 
confident AIG will emerge a vastly improved and 
stronger company. 

Our Communities and Colleagues: 
Committed to making a difference 
As an insurer, we are dedicated to helping 
individuals and businesses, and the communities 
in which they operate, prepare for the risks that lie 
ahead. We also aim to make a difference through 
our commitment to sustainability and corporate 
citizenship, while continuing to build a culture that 
values diversity and inclusion. 

I believe that a continued commitment to 
sustainability can deliver long-term value to 
our company, our stakeholders and our global 
community. We reached several sustainability 
leadership and reporting milestones last year. We 
appointed AIG’s first Chief Sustainability Officer 
to lead the development of a company-wide 
sustainability strategy and program. We also 
published our inaugural Task Force on Climate-
related Financial Disclosures (TCFD) report to 
provide greater transparency and align reporting 
activities in this area with industry standards. The 
TCFD report and more information about AIG’s 
approach to sustainability and community are on 
our Corporate Responsibility website.  

AIG’s people remain our greatest strength and 
we benefit from their many unique perspectives. 
Continuing to foster a culture of diversity and 
inclusion remains an important priority for me. 
I am proud that membership in our nearly 140 
Employee Resource Groups across the company, 
which represent 13 dimensions of diversity, 
increased again this year as our colleagues continue 
to advocate for one another. Improvements in the 
company’s financial and operating performance 
and efforts to make a difference in our communities 
would not be possible without the focus and 
determination of our colleagues around the world.

I would like to thank everyone across AIG for their 
contributions over the past year, and I look forward 
to what we will accomplish together going forward.

Coronavirus Pandemic: Supporting 
colleagues and other stakeholders  
Looking ahead to 2020, I want to address the 
coronavirus pandemic and its global impact on our 
communities. At AIG, we put protections in place 
to safeguard our colleagues while implementing 
business continuity plans designed to ensure that 
we can continue to serve our clients, policyholders, 
distribution partners and other stakeholders 
without significant interruption. 

Over the past two years, we have made important 
strides to improve operating performance, and 
we are therefore better positioned to navigate 
an environment driven by increased uncertainty, 
dramatic interest rate actions and continued 
stock market volatility. The foundational work we 
continue to build on has strengthened our ability to 
navigate and lead through the complexity brought 
on by the coronavirus pandemic. I hope that all 
the communities where we work and live remain 
safe and healthy as we cross this unprecedented 
landscape together.

Conclusion: On track to achieve goal of 
becoming a top-performing company 
Our teams have taken decisive actions on several 
fronts towards achieving underwriting excellence 
and positioning AIG for improved operational 
and financial performance. We continue to make 
meaningful progress on our goal of becoming a 
top-performing company and a leading insurance 
franchise. However, the early part of 2020 has seen 
extremely volatile equity markets and AIG has 
been impacted by many macro headwinds that 
now exist in the global financial markets due to 
coronavirus. As a result, AIG’s stock price has been 
negatively affected, as have the shares of many 
companies across industries. Notwithstanding these 
unprecedented circumstances, I remain confident 
that we are on the right path to position AIG for long-
term, sustainable and profitable growth. 

Thank you for your continued support. 

Sincerely, 

Brian Duperreault 
Chief Executive Officer

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Our Commitments: Sustainability,  
Citizenship and Diversity & Inclusion

Sustainability:
Future-proofing our Communities

We believe a commitment to sustainability helps future-proof communities by addressing societal 
and environmental factors, while enabling economic progress. We are focused on the key themes 
of resilience and financial security – building on our expertise and capabilities in managing risks of 
many kinds – and how we can facilitate, design and drive innovative solutions to help clients and 
partners adapt to our changing world. 

• 

• 

• 

 Launching a Sustainability Integration Team 
to identify and drive broader sustainability 
initiatives within their respective areas across 
the company.  
 Publishing our inaugural Taskforce for 
Climate-related Financial Disclosures 
(TCFD) report, which allows us to provide 
greater transparency and align our reporting 
activities with industry standards. 
 Planning an Employee Sustainability 
Network, where employees can take action at 
a more local, grassroots level. We have seen 
significant interest among our employees, 
many of whom are already leading green 
activities in our Paris, Auckland, São Paulo 
and Singapore offices.

Climate Change 

AIG recognizes the impact of climate change 
on its business and global communities and is 
committed to playing a role in addressing these 
challenges. We also acknowledge that climate 
change is a complex issue and that the world 
cannot currently meet its energy needs through 
purely green technologies.

AIG is well positioned to leverage its global 
risk and industry expertise to help mitigate 
greenhouse gas emissions and navigate climate 
change risks and opportunities in its engagement 
with clients, policyholders and other stakeholders. 
As a global insurer, AIG is committed to 
protecting communities and individuals as 
they face this challenge.

AIG formed a cross-functional, CEO-backed 
Climate Change Working Group to develop a 
cohesive strategy to assess impactful initiatives 
and will work to further evolve our approach 
across our global enterprise. We will continue to 
report updates from time to time. 

AIG continues to develop and refine our 
climate strategy building on our actions  
to date. They include: 

Looking Ahead 

As a first step in developing our 
sustainability agenda, we are focused on 
key themes of community resilience and 
financial security. This work includes:

• 

• 

• 

 Partnering with Wood Group Plc to create a 
Resilience Framework that helps our clients 
and communities arrive at more resilient 
solutions for urban development projects 
through a multi-tiered approach for design 
and construction. 
o 

 Combining AIG’s risk mitigation with 
Wood’s environmental and engineering 
expertise, the collaboration recognizes 
the importance of having an end-to-end 
framework that cities can use to manage 
climate change and environmental risks.
 This framework was recently reviewed 
and endorsed by the United Nations 
Industrial Development Organization 
(UNIDO). It is now being utilized by 
member cities and communities that are 
working toward designing resilience into 
urban infrastructure projects.

o 

 Membership in the Insurance Development 
Forum, a public/private partnership whose 
mission is to optimize the use of insurance 
and its related risk management capabilities 
to build greater resilience and protection for 
people, communities, businesses, and public 
institutions that are vulnerable to disasters 
and their associated economic risks.
 Partnering with the Foundation for 
Financial Planning as AIG Retirement 
Services promotes financial security by 
connecting the financial planning community 
to people in need. Through this effort, 
financial advisors help alleviate the financial 
stress that comes with a cancer diagnosis 
by providing pro bono advice to help put 
patients and their families on a path to a more 
secure financial future.

• 

3
4

 Announcing the appointment of our first 
Chief Sustainability Officer to lead the 
development and implementation of a 
company-wide sustainability strategy.

For the latest information on these important topics, 
visit: www.aig.com/corporate-responsibility

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Citizenship:
Leveraging the Commitment of AIG Colleagues

Across AIG and our global footprint, we are focused on leveraging the experience, knowledge 
and enthusiasm of our employees to give back to the communities we serve through programs, 
partnerships with nonprofits and philanthropic giving. 

In 2019, our colleagues volunteered nearly 80,000 hours through  
a variety of AIG programs that align with their interests and skills.  

Culture:
Building a Culture 
of Diversity & Inclusion

We believe that diversity and inclusion are 
critical to our success – promoting a creative 
workplace that leads to innovation, growth 
and profitability.

We invest in each employee through a wide variety 
of programs and initiatives – seeking to ensure that 
our people are not only respected as individuals, 
but also truly valued for their unique perspectives.

AIG celebrates Global Volunteer 
Month each year. In April 2019 
alone, over 4,000 employees 
from more than 35 countries 
participated in more than 
230 activities.

• 

• 

 Since 2014, AIG and Junior Achievement 
have closely partnered to support financial 
education and workforce readiness. More 
than 700 employees participated in activities 
with students, and our 2019 grant has enabled 
almost 18,000 students to participate in JA 
programming in 22 cities around the world 
where AIG has the largest employee and 
business footprint.
 In partnership with Humanitarian OpenStreet 
Map, our volunteers facilitate preparedness 
and relief efforts by virtually mapping  
disaster-prone parts of the world that are 
either unmapped or altered by catastrophic 
events. As of March 1, 2020, employees – in 
office team-building events and their own 
homes – contributed over 18,000 edits and 
mapped more than 33 miles of roads.

• 

• 

 AIG has sponsored several promising  
Enactus student social entrepreneur teams 
who focus on various ways to enhance 
resilience for cities, such as through  
bio-stoves, solar power, aquaponics, clean  
water and wellness.
 AIG’s award-winning Legal Pro Bono  
program has provided nearly 25,000  
hours of counsel and mentorship on 
approximately 400 projects since 2012.  
The work spans a wide range of matters, 
including advising small business 
entrepreneurs; helping veterans obtain 
benefits, special needs children obtain vital  
educational services, and immigrant groups 
obtain legal services; providing estate planning 
for first responders; and representing 
survivors of domestic abuse.

We support the individual causes that matter to our colleagues 
and their communities by providing:  

16 Hours

Volunteer Time Off for  

each employee per year 

$10,000

AIG Matching Grants Program funding available to 

each employee per year to amplify their charitable 

giving to qualifying nonprofit organizations and schools

We also promote advancement of the arts through AIG’s Museum Membership 
Program, which includes 20 institutions in four countries.

• 

• 

• 

• 

 To enhance the diversity of our workforce, 
especially at senior levels, we offer three  
career-development programs focused 
on women and people of color. They provide 
support such as mentor matching and coaching.
 Our 138 Employee Resource Groups (ERGs) 
reflect 13 dimensions of diversity and provide 
a forum for employees to advocate for one 
another and advance diversity and inclusion 
within our communities. 
o 

 Membership continues to increase,  
rising by 16% in 2019, representing 24%  
of all employees.
 Our employees are multifaceted and allies 
for others: approximately 62% of ERG 
participants are members of more than 
one group.

o 

 AIG offers unconscious bias training to all 
employees to help them recognize and manage 
assumption “blind spots” in their interactions.
 AIG introduces new, entry-level analysts to 
our two-year development program through 
the AIG Insurance Academy, which takes place 
four times each year. This is one example of 
how we are preparing for the insurance 
industry’s generational shift. 

We are proud to be recognized as leaders  

in employee culture best practices.

• 

• 

 For the eighth year in a row, AIG earned 
a 100% score on the Human Rights 
Campaign’s Corporate Equality Index, 
which assesses corporate policies and 
practices related to LGBTQ+ employees. AIG is 
recognized as one of the Best Places to Work 
for LGBTQ Equality.
 AIG was featured on DiversityInc’s Top 
50 Companies for Diversity list for the 
second year in a row, moving up to 39th 
from 45th, after four previous years as a 
Noteworthy Company. AlG also placed ninth 
on DiversityIncʼs Top Companies for Executive 
Women list in 2019.

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UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

______________________________ 

   ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

FORM 10-K 

For the fiscal year ended December 31, 2019 
OR 

   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the transition period from 

                 to 

Commission file number 1-8787 

American International Group, Inc. 

(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction of incorporation or organization) 

13-2592361 
(I.R.S. Employer Identification No.) 

175 Water Street, New York,  New York 
(Address of principal executive offices) 

10038 
(Zip Code) 

Registrant’s telephone number, including area code (212) 770-7000 
______________________________ 
Securities registered pursuant to Section 12(b) of the Act:  

Title of each class 
Common Stock, Par Value $2.50 Per Share 
Warrants (expiring January 19, 2021) 
5.75% Series A-2 Junior Subordinated Debentures 
4.875% Series A-3 Junior Subordinated Debentures 
Stock Purchase Rights 
Depositary Shares Each Representing a 1/1,000th Interest in a Share of 
Series A 5.85% Non-Cumulative Perpetual Preferred Stock 

Trading Symbol 
AIG 
AIG WS 
AIG 67BP 
AIG 67EU 

Name of each exchange on which registered 
New York Stock Exchange 
New York Stock Exchange 
New York Stock Exchange 
New York Stock Exchange 
New York Stock Exchange 

AIG PRA 

New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act: None 
______________________________ 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes No  
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes   No  
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 
during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing 
requirements for the past 90 days.    Yes          No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of 
Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such 
files). Yes   No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or 
an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth 
company” in Rule 12b-2 of the Exchange Act.  
Large accelerated filer  
Non-accelerated filer  

Accelerated filer  
Smaller reporting company  
Emerging growth company  
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any 
new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.   
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes     No  
The aggregate market value of the voting and nonvoting common equity held by nonaffiliates of the registrant (based on the closing price of the 
registrant’s most recently completed second fiscal quarter) was approximately $46,348,000,000. 

As of February 10, 2020, there were outstanding 873,422,023 shares of Common Stock, $2.50 par value per share, of the registrant. 

DOCUMENTS INCORPORATED BY REFERENCE 

Document of the Registrant 
Portions of the registrant’s definitive proxy statement for the 2020 Annual Meeting of Shareholders 

Form 10-K Reference Locations 

Part II, Item 5 and Part III, Items 10, 11, 12, 13 and 14 

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AMERICAN INTERNATIONAL GROUP, INC.  
ANNUAL REPORT ON FORM 10-K FOR THE YEAR ENDED DECEMBER 31, 2019 
TABLE OF CONTENTS 

Form 10-K 
Ite m  Nu mbe r  

Des c ri p ti o n  

Part I 
ITEM 1. 

ITEM 1A. 
ITEM 1B. 
ITEM 2. 
ITEM 3. 
ITEM 4. 
Part II 
ITEM 5. 

ITEM 6. 
ITEM 7. 

ITEM 7A. 
ITEM 8. 

ITEM 9. 
ITEM 9A. 

Part III 
ITEM 10. 
ITEM 11. 
ITEM 12. 

ITEM 13. 
ITEM 14. 

Part IV 
ITEM 15. 
ITEM 16. 

Signatures 

Business 
•  Our Global Business Overview 
•  AIG's Operating Structure 
•  Diversified Mix of Businesses 
•  Our Employees 
•  Regulation 
•  Available Information about AIG 
Risk Factors 
Unresolved Staff Comments 
Properties 
Legal Proceedings 
Mine Safety Disclosures 

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases 
of Equity Securities 
Selected Financial Data 
Management’s Discussion and Analysis of Financial Condition and Results of Operations 
•  Cautionary Statement Regarding Forward-Looking Information 
•  Use of Non-GAAP Measures 
•  Critical Accounting Estimates 
•  Executive Summary 
•  Consolidated Results of Operations 
•  Business Segment Operations 
• 
• 
•  Liquidity and Capital Resources 
•  Enterprise Risk Management 
•  Glossary 
•  Acronyms 
Quantitative and Qualitative Disclosures about Market Risk 
Financial Statements and Supplementary Data 
Reference to Financial Statements and Schedules 
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 
Controls and Procedures 

Investments 
Insurance Reserves 

Directors, Executive Officers and Corporate Governance 
Executive Compensation 
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 
Matters 
Certain Relationships and Related Transactions, and Director Independence 
Principal Accounting Fees and Services 

Exhibits, Financial Statement Schedules 
Form 10-K Summary 

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6 
7 
8 
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18 
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Part I 
Part I 
ITEM 1 | Business 
ITEM 1 | Business 

Maximizing Industry 
Maximizing Industry 
Leadership and 
Leadership and 
Global Footprint
Global Footprint

Creating Value through Profitable 
Creating Value through Profitable 
Growth and Instilling a Culture of 
Growth and Instilling a Culture of 
Underwriting and Operational 
Underwriting and Operational 
Excellence
Excellence

American International Group, Inc. (AIG)  
American International Group, Inc. (AIG)  
is a leading global insurance organization. Building on our long history, we provide a wide 
is a leading global insurance organization. Building on our long history, we provide a wide 

range of property casualty insurance, life insurance, retirement solutions, and other financial 
range of property casualty insurance, life insurance, retirement solutions, and other financial 

services to customers in more than 80 countries and jurisdictions. These diverse offerings 
services to customers in more than 80 countries and jurisdictions. These diverse offerings 

include products and services that help businesses and individuals protect their assets, 
include products and services that help businesses and individuals protect their assets, 

manage risks and provide for retirement security. AIG common stock is listed on the New York 
manage risks and provide for retirement security. AIG common stock is listed on the New York 

Stock Exchange.  
Stock Exchange.  

The impact of the steps that we took in 2018 and 2019 is evident in 2019’s financial 
The impact of the steps that we took in 2018 and 2019 is evident in 2019’s financial 

performance. The improvement in General Insurance yielded full-year underwriting profitability 
performance. The improvement in General Insurance yielded full-year underwriting profitability 

and Life and Retirement continued to deliver solid returns despite narrowing credit spreads 
and Life and Retirement continued to deliver solid returns despite narrowing credit spreads 

and the ongoing low interest rate environment. We plan to build on this momentum in 2020 to 
and the ongoing low interest rate environment. We plan to build on this momentum in 2020 to 
deliver strong financial results and further AIG’s position as a leading global insurance 
deliver strong financial results and further AIG’s position as a leading global insurance 

company. 
company. 

In this Annual Report, unless otherwise mentioned or unless the context indicates otherwise, we use the terms “AIG,” the “Company,” 
In this Annual Report, unless otherwise mentioned or unless the context indicates otherwise, we use the terms “AIG,” the “Company,” 
“we,” “us” and “our” to refer to American International Group, Inc., a Delaware corporation, and its consolidated subsidiaries. We use 
“we,” “us” and “our” to refer to American International Group, Inc., a Delaware corporation, and its consolidated subsidiaries. We use 
the term “AIG Parent” to refer solely to American International Group, Inc., and not to any of its consolidated subsidiaries.
the term “AIG Parent” to refer solely to American International Group, Inc., and not to any of its consolidated subsidiaries.

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AIG | 2019 Form 10-K                         3 
AIG | 2019 Form 10-K                         3 

 
 
 
 
 
 
 
 
 
 
ITEM 1 | Business | AIG 

Maximizing Industry Leadership and Global Footprint 

About AIG 
World Class Insurance Franchises 
that are among the leaders in their 
geographies and segmentations, providing 
differentiated service and expertise. 

Breadth of Loyal Customers 
including millions of clients and 
policyholders ranging from multi-national 
Fortune 500 companies to individuals 
throughout the world. 

Broad and Long-Standing 
Distribution Relationships 
with brokers, agents, advisors, banks 
and other distributors across all lines of 
business. 

Highly-Engaged Global Workforce 
of approximately 46,000 employees in more than 80 countries 
and jurisdictions. 

Balance Sheet Quality and Strength 
as demonstrated by over $65 billion in shareholders’ equity and 
AIG Parent liquidity sources of $12.1 billion as of December 31, 
2019. 

Creating Value Through Profitable Growth and Instilling a 
Culture of Underwriting and Operational Excellence 

2020 Priorities 
  Business Mix & Targeted Growth – Build on strategic 

  AIG 200 – Execute multi-year efficiency initiatives to 

portfolio improvement and product diversity by investing in 
attractive growth opportunities in our best-performing 
businesses or new areas, and optimizing our global footprint 

support underwriting excellence, modernize our operating 
infrastructure, enhance user and customer experiences and 
become a more unified company 

  Underwriting Excellence – Maintain discipline in risk 
selection by continuing to use recently implemented 
underwriting framework and guidelines to enhance the 
existing portfolio  

  Capital Management – Generate and redeploy capital for 

the best long-term value creation for shareholders  

  Leadership, Culture and Talent – Continue to attract and 

develop world-class employees while furthering our 
commitment to diversity and inclusion 

  Effective Risk Management – Continue to manage risk 
and volatility for the company by maintaining discipline in 
underwriting, optimizing reinsurance and closing the sale of 
our legacy portfolio 

2019 Highlights 

General Insurance Achieved Calendar Year 
Underwriting Profitability  
2019 Calendar Year Combined Ratio of 99.6 compared to 111.4 
in 2018 and 2019 Accident Year Combined Ratio, As Adjusted 
of 96.0 compared to 99.7 in 2018* 
Underwriting profitability delivered through continued 
underwriting actions taken to strengthen our portfolio and to 
maintain pricing, reinsurance and expense discipline 

Life and Retirement Continued to Deliver Solid 
Returns  
Full-Year 2019 Adjusted Pre-tax Income of $3.5 billion 
compared to $3.2 billion in 2018 
Results reflected ongoing strategy to leverage our broad 
product portfolio and diverse distribution network to satisfy 
customer needs 

Efficient Management of Legacy Portfolio 
On November 25, 2019, we announced an agreement to sell a controlling financial interest in Fortitude Group Holdings, LLC 
(Fortitude Holdings), the reinsurer of the majority of AIG’s Legacy Portfolio, which we anticipate closing in mid-2020, subject to 
regulatory approvals** 

Growth in Net Investment Income  
Full-Year 2019 Consolidated Net Investment Income of $14.6 billion compared to $12.5 billion in 2018 

*  Non-GAAP measure – for reconciliation of Non-GAAP to GAAP measure see Item 7. Management’s Discussion and Analysis of Financial Condition and Results of 

Operations (MD&A). 

**  For further discussion on the Fortitude Holdings transaction see Note 4 to the Consolidated Financial Statements. 

4                            AIG | 2019 Form 10-K 

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ITEM 1 | Business | AIG 

AIG’s Operating Structure 

Our Core businesses include General Insurance, Life and Retirement and Other Operations. General Insurance consists of two 
operating segments – North America and International. Life and Retirement consists of four operating segments – Individual 
Retirement, Group Retirement, Life Insurance and Institutional Markets. Blackboard U.S. Holdings, Inc. (Blackboard), AIG’s 
technology-driven subsidiary, is reported within Other Operations. We also report a Legacy Portfolio consisting of our run-off 
insurance lines and legacy investments that we consider non-core. Effective February 2018, our Bermuda-domiciled composite 
reinsurer, Fortitude Reinsurance Company Ltd (Fortitude Re) is included in our Legacy Portfolio. In November 2019, we announced 
the sale of a controlling financial interest in Fortitude Holdings, the holding company for Fortitude Re. There can be no guarantee that 
we will receive the required regulatory approvals or that closing conditions will be satisfied in order to consummate the 
November 2019 transaction. 

Consistent with how we manage our business, our General Insurance North America operating segment primarily includes insurance 
businesses in the United States, Canada and Bermuda. Our General Insurance International operating segment includes regional 
insurance businesses in Japan, the United Kingdom, Europe, Asia Pacific, Latin America and Caribbean, Middle East and Africa, and 
China. General Insurance results are presented before consideration of internal reinsurance agreements. 

For further discussion on our business segments see Item 7. MD&A and Note 3 to the Consolidated Financial Statements. 

Business Segments 

General Insurance 

Life and Retirement 

General Insurance is a leading provider of insurance 
products and services for commercial and personal 
insurance customers. It includes one of the world’s most 
far-reaching property casualty networks. General Insurance 
offers a broad range of products to customers through a 
diversified, multichannel distribution network. Customers 
value General Insurance’s strong capital position, extensive 
risk management and claims experience and its ability to 
be a market leader in critical lines of the insurance 
business. 

Life and Retirement is a unique franchise that brings together a broad 
portfolio of life insurance, retirement and institutional products offered 
through an extensive, multichannel distribution network. It holds long-
standing, leading market positions in many of the markets it serves in the 
U.S. With its strong capital position, customer-focused service, breadth of 
product expertise and deep distribution relationships across multiple 
channels, Life and Retirement is well positioned to serve growing market 
needs. 

North
America

International

Individual
Retirement

Group
Retirement

Life
Insurance

Institutional
Markets

General Insurance includes the following major operating 
companies: National Union Fire Insurance Company of 
Pittsburgh, Pa. (National Union); American Home 
Assurance Company (American Home); Lexington 
Insurance Company (Lexington); AIG General Insurance 
Company, Ltd. (AIG Sonpo);  AIG Asia Pacific Insurance, 
Pte, Ltd.; AIG Europe S.A.; American International Group 
UK Ltd.;  Validus Reinsurance, Ltd.; Talbot Holdings Ltd.; 
Western World Insurance Group, Inc. and Glatfelter 
Insurance Group (Glatfelter). 

Life and Retirement includes the following major operating companies: 
American General Life Insurance Company (American General Life); The 
Variable Annuity Life Insurance Company (VALIC); The United States Life 
Insurance Company in the City of New York (U.S. Life); Laya Healthcare 
Limited and AIG Life Limited. 

Other Operations 

Legacy Portfolio 

Other Operations consists of businesses and items not 
attributed to our General Insurance and Life and 
Retirement segments or our Legacy Portfolio. It includes 
AIG Parent; Blackboard; deferred tax assets related to tax 
attributes; corporate expenses and intercompany 
eliminations. 

Legacy Portfolio includes Legacy Life and Retirement Run-Off Lines, 
Legacy General Insurance Run-Off Lines, and Legacy Investments. 
Effective February 2018, Fortitude Re, our Bermuda-domiciled composite 
reinsurer, is included in our Legacy Portfolio. On November 25, 2019, we 
announced an agreement to sell a controlling financial interest in Fortitude 
Group Holdings, LLC (Fortitude Holdings), the reinsurer of the majority of 
AIG’s Legacy Portfolio, which we anticipate closing in mid-2020, subject to 
regulatory approvals. 

AIG | 2019 Form 10-K                         5 

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ITEM 1 | Business | AIG 

Diversified Mix of Businesses 

(dollars in millions)  

64%

General Insurance 

North America

34%

International

30%

2%

Other Operations

 $15,782 

2019
Adjusted
Revenues*

34%

Life and Retirement 

12%

10%

6%

6%

Individual Retirement

Life Insurance

Group Retirement 

Institutional Markets

*  Our Total revenues were $49.7 billion in 2019. The graph above represents Adjusted revenues excluding revenues from our Legacy Portfolio operations of $3.0 billion. 

For reconciliation of Adjusted revenues to Total revenues see Note 3 to the Consolidated Financial Statements.    

Geographic Concentration 

In 2019, 5.6 percent of our property casualty direct premiums were written in the state of California, and 15.3 percent and 6.9 percent 
were written in Japan and the United Kingdom, respectively. No other state or foreign jurisdiction accounted for more than five percent 
of our property casualty direct premiums. 

For further information on our business segments see Note 3 to the Consolidated Financial Statements. 

6                            AIG | 2019 Form 10-K 

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 $845 $2,912 $2,947 $4,352 $5,654  $14,100   
 
 
 
 
 
  
ITEM 1 | Business | AIG 

How We Generate Revenues and Profitability 

We earn revenues primarily from insurance premiums, policy fees and income from investments.  

Our expenses consist of policyholder benefits and losses incurred, interest credited to policyholders, commissions and other costs of 
selling and servicing our products, interest expense and general operating expenses. 

Our profitability is dependent on our ability to properly price and manage risk on insurance and annuity products, to manage our 
portfolio of investments effectively and to control costs through expense discipline.  

Investment Activities of Our Insurance Operations 

Our insurance companies generally receive premiums and deposits well in advance of paying covered claims or benefits. In the 
intervening periods, we invest these premiums and deposits to generate net investment income that, along with the invested funds, is 
available to pay claims or benefits. As a result, we generate significant revenues from insurance investment activities. 

The practice for managing the investments of the insurance companies places primary emphasis on meeting the specific needs of 
each business unit.  The investment objectives are generation of investment income, preservation of capital, liquidity management 
and growth of surplus to support the insurance products. The majority of assets backing our insurance liabilities consist of fixed 
maturity securities issued by corporations, municipalities and other governmental agencies, as well as structured securities 
collateralized by, among other assets, residential and commercial real estate and commercial mortgage loans. 

For additional discussion of investment strategies see Item 7. MD&A — Investments. 

Loss Reserve Development Process 

The liability for unpaid losses and loss adjustment expenses (loss reserves) represents the accumulation of estimates for unpaid 
claims, including estimates for claims incurred but not reported (IBNR) for our General Insurance companies, including the related 
expenses of settling those losses. 

The process of establishing loss reserves is complex and imprecise because it must take into consideration many variables that are 
subject to the outcome of future events. As a result, informed subjective estimates and judgments about our ultimate exposure to 
losses are an integral component of our loss reserving process. Because reserve estimates are subject to the outcome of future 
events, changes in prior year estimates are unavoidable in the insurance industry. These changes are sometimes referred to as “prior 
year loss development” or “reserve development.” 

For further discussion on loss reserves and of prior year loss development see Item 7. MD&A — Critical Accounting Estimates — 
Insurance Liabilities — Loss Reserves, Item 7. MD&A — Insurance Reserves — Loss Reserves, and Note 14 to the Consolidated 
Financial Statements.

Our Employees 

We believe that a major strength of AIG is the dedication, commitment and loyalty of our colleagues. At December 31, 2019 and 2018, 
we had approximately 46,000 and 49,600 employees, respectively. We believe that our relations with our colleagues are good.  

AIG | 2019 Form 10-K                         7 

  
 
 
 
ITEM 1 | Business 

Regulation 

OVERVIEW 

Our operations around the world are subject to regulation by many different types of regulatory authorities, including insurance, 
securities, derivatives, investment advisory and thrift regulators in the United States and abroad. The insurance and financial services 
industries generally have been subject to heightened regulatory scrutiny and supervision since the financial crisis. 

Our insurance and reinsurance subsidiaries are subject to regulation and supervision by the states and other jurisdictions in which 
they do business. We expect that the domestic and international regulations applicable to us and our regulated entities will continue to 
evolve for the foreseeable future. 

U.S. REGULATION 

Dodd-Frank 

On July 21, 2010, the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank), which brought about the most 
extensive changes to financial regulation in the United States in many years, was signed into law. On July 8, 2013, the Financial 
Stability Oversight Council (Council) made a determination that material financial distress at AIG could pose a threat to U.S. financial 
stability. On September 29, 2017, the Council rescinded its determination that material financial distress at AIG could pose a threat to 
U.S. financial stability and as a result, AIG is no longer designated as a nonbank systemically important financial institution (nonbank 
SIFI). With the rescission of its designation as a nonbank SIFI, AIG is no longer subject to the consolidated supervision of the Board 
of Governors of the Federal Reserve System (FRB) or subject to the enhanced prudential standards set forth in Dodd-Frank and its 
implementing regulations. Although the Council has rescinded its designation of AIG as a nonbank SIFI, certain provisions of Dodd-
Frank remain relevant to insurance groups generally. 

  The Council has authority to determine, subject to certain statutory and regulatory standards, that any nonbank financial company 
be designated as a nonbank SIFI subject to supervision by the FRB and enhanced prudential standards. The Council may also 
recommend that state insurance regulators or other regulators apply new or heightened standards and safeguards for activities or 
practices that nonbank financial services companies, including insurers, engage in.  

  Title II of Dodd-Frank (Orderly Liquidation Authority) provides that a financial company whose largest United States subsidiary is 

an insurer may be subject to a special orderly liquidation process outside the Bankruptcy Code. That process is to be administered 
by the Federal Deposit Insurance Corporation upon a determination that the company is: (i) in default or in danger of default, (ii) 
would have serious adverse effects on U.S. financial stability were it to fail and be resolved, (iii) is not likely to attract private sector 
alternatives to default and (iv) is not suitable for resolution under the Bankruptcy Code. Dodd-Frank authorizes possible 
assessments to cover the costs of any special resolution of a financial company conducted under Title II. U.S. insurance 
subsidiaries of any such financial company, however, would be subject to rehabilitation and liquidation proceedings under state 
insurance law.  

  Title VII of Dodd-Frank provides for significantly increased regulation of and restrictions on derivatives markets and transactions 
that have affected and, as additional regulations come into effect, could affect various activities of insurance and other financial 
services companies, including (i) regulatory reporting for swaps and security-based swaps, (ii) mandated clearing through central 
counterparties and execution through regulated swap execution facilities for certain swaps and security-based swaps and (iii) 
margin and collateral requirements. Although the Commodities Futures Trading Commission (CFTC), which oversees and 
regulates the U.S. swap, commodities and futures markets, has finalized most of its requirements, the Securities and Exchange 
Commission (SEC) has yet to finalize the majority of rules comprising its security-based swap regulatory regime. Increased 
regulation of and restrictions on derivatives markets and transactions could increase the cost of our trading and hedging activities, 
reduce liquidity and reduce the availability of customized hedging solutions and derivatives. 

  Dodd-Frank mandated a study to determine whether stable value contracts should be included in the definition of "swap." If that 

study concludes that stable value contracts are swaps, Dodd-Frank authorizes certain federal regulators to determine whether an 
exemption from the definition of a swap for stable value contracts is appropriate and in the public interest. Certain of our affiliates 
participate in the stable value contract business. We cannot predict what regulations might emanate from the aforementioned 
study or be promulgated applicable to this business in the future. 

8                            AIG | 2019 Form 10-K 

  
 
 
ITEM 1 | Business 

  Title V of Dodd-Frank authorizes the United States to enter into covered agreements with foreign governments or regulatory 

entities regarding the business of insurance and reinsurance. On September 22, 2017, the U.S. and the European Union (EU) 
entered into such an agreement, and on December 18, 2018, the U.S. signed a covered agreement with the United Kingdom (UK) 
in anticipation of the UK’s withdrawal of its membership in the EU, commonly referred to as Brexit. For additional information, see 
— International Regulation. 

  Dodd-Frank established the Bureau of Consumer Financial Protection (BCFP), an independent agency within the FRB, to regulate 

certain non-insurance consumer financial products and services offered primarily for personal, family or household purposes. 
Insurance products and services are not within the BCFP's general jurisdiction. Broker-dealers and investment advisers are not 
subject to the BCFP's jurisdiction when acting in their registered capacity.    

  Dodd-Frank established the Federal Insurance Office (FIO) to serve as the central insurance authority in the federal government.  
While not serving a regulatory function, FIO performs certain duties related to the business of insurance.  FIO serves as a non-
voting member of the Council, has authority to collect information on the insurance industry and recommend prudential standards, 
monitors market access issues, represents the United States in international insurance forums, has authority to determine, after 
consulting with the relevant State and the United States Trade Representative, if certain regulations are preempted by covered 
agreements, and assists the Secretary of the Treasury in administering the Terrorism Risk Insurance Program under the Terrorism 
Risk Insurance Act of 2002. 

On February 3, 2017, the President of the United States signed an Executive Order that directed the Secretary of the Treasury, in 
consultation with federal financial regulators, to assess all laws, rules and policies that regulate the U.S. financial system, including 
requirements put into place under Dodd-Frank since 2010, and to recommend necessary changes to make sure they conform to 
certain core principles. Treasury divided its review into four parts and published four reports: Banks and Credit Unions (June 12, 
2017), Capital Markets (October 6, 2017), Asset Management and Insurance (October 26, 2017) and Nonbank Financials, Fintech 
and Innovation (July 31, 2018). In its report on insurance regulation, Treasury identified several areas for improvement at the federal 
and state levels and defined the role it intends for federal agencies.  Among the points made in the report:  

  Treasury expressed support for an activities-based approach to regulating systemic risk in the insurance industry rather than 

designating individual entities;  

  Treasury recommended continued U.S. engagement in international standard-setting forums and charged FIO with coordinating 
the efforts of the federal government, state regulators, the National Association of Insurance Commissioners (NAIC), and other 
stakeholders on the issues within its scope, such as covered agreements, matters related to the Terrorism Risk Insurance 
Program, and standard-setting at the International Association of Insurance Supervisors (IAIS), including discussions regarding 
capital and liquidity requirements;  

  Treasury expressed support for robust liquidity risk management programs for insurers and encouraged regulators to continue 

work on addressing potential liquidity risk in the insurance sector; and  

  Treasury supported the Department of Labor (the DOL) in delaying full implementation of the final fiduciary rule issued by the DOL 

in April 2016 (the DOL Fiduciary Rule) until relevant issues are further evaluated and addressed by the DOL, SEC, and state 
insurance regulators working together. The DOL Fiduciary Rule was subsequently vacated by the U.S. Court of Appeals for the 
Fifth Circuit. For additional information regarding legislative and regulatory developments surrounding a standard of care for the 
sale of investment products and services, see U.S. Regulation – ERISA and – Standard of Care Developments below.  

In addition, on April 21, 2017 the President of the United States directed the Secretary of the Treasury to evaluate and provide 
recommendations regarding the Council’s processes for designating nonbank SIFIs. The Treasury published a report pursuant to this 
directive on November 17, 2017, recommending that the Council prioritize an activities-based approach to regulating systemic risk 
rather than designating individual entities, and recommending that the Council increase the analytical rigor of its designation 
analyses, enhance engagement with relevant regulators and transparency to the public, and provide a clear off-ramp to designated 
nonbank SIFIs. On December 4, 2019, the Council finalized amendments to its guidance on nonbank financial company designations. 
The new guidance prioritizes an activities-based approach to monitoring and addressing potential systemic risk, and indicates that the 
Council will pursue entity specific SIFI designations only if a potential risk or threat cannot be adequately addressed through an 
activities-based approach.  The guidance became effective on January 29, 2020. We will monitor developments resulting from these 
changes. 

AIG | 2019 Form 10-K                         9 

  
 
 
 
 
 
ITEM 1 | Business 

Insurance Regulation 

Certain states and other jurisdictions require registration and periodic reporting by (re)insurance companies that are licensed in such 
jurisdictions and are controlled by other entities. Applicable legislation typically requires periodic disclosure concerning the entity that 
controls the registered insurer and the other companies in the holding company system and prior approval of intercompany 
transactions and transfers of assets, including in some instances payment of dividends by the (re)insurance subsidiary, within the 
holding company system. This legislation also requires any person or entity desiring to purchase more than a specified percentage 
(commonly 10 percent) of our outstanding voting securities to obtain regulatory approval prior to such purchase. Our subsidiaries are 
registered under such legislation in those jurisdictions that have such requirements.  

Our U.S. (re)insurance subsidiaries are subject to regulation and supervision by the states and other jurisdictions in which they do 
business. The method of such regulation varies but generally has its source in statutes that delegate regulatory and supervisory 
powers to a state insurance official. The regulation and supervision relate primarily to the financial condition of the insurers and their 
corporate conduct and market conduct activities. This includes approval of policy forms and rates, the standards of solvency that must 
be met and maintained, including with respect to risk-based capital, the standards on transactions between (re)insurance company 
subsidiaries and their affiliates, including restrictions and limitations on the amount of dividends or other distributions payable by 
(re)insurance company subsidiaries to their parent companies, the licensing of insurers and their agents, restrictions on the size of 
risks that may be insured under a single policy, deposits of securities for the benefit of policyholders, requirements for acceptability of 
reinsurers, periodic examinations of the affairs of (re)insurance companies, the form and content of reports of financial condition 
required to be filed, reserves for unearned premiums, losses and other purposes and enterprise risk management and corporate 
governance requirements. Our (re)insurance subsidiaries are also subject to requirements on investments, which prescribe the kind, 
quality and concentration of investments they can make. In general, such regulation is for the protection of policyholders rather than 
the creditors or equity owners of these companies.  

U.S. states have state insurance guaranty associations in which insurers doing business in the state are required by law to be 
members. Member insurers may be assessed by the associations for certain obligations of insolvent insurance companies to 
policyholders and claimants. Typically, states assess member insurers in amounts related to the member’s proportionate share of the 
relevant type of business written by all members in the state. The protection afforded by a state’s guaranty association to 
policyholders of insolvent insurers varies from state to state. 

In the U.S., the NAIC is a standard-setting and regulatory support organization created and governed by the chief insurance 
regulators from the 50 states, the District of Columbia and five U.S. territories. The NAIC itself is not a regulator, but, with assistance 
from the NAIC, state insurance regulators establish standards and best practices, conduct peer review and coordinate regulatory 
oversight. Every state has adopted, in substantial part, the Risk-Based Capital (RBC) Model Law promulgated by the NAIC or a 
substantially similar law, which allows states to act upon the results of RBC calculations, and provides four incremental levels of 
regulatory action regarding insurers whose RBC calculations fall below specific thresholds. Those levels of action range from the 
requirement to submit a plan describing how an insurer would regain a specified RBC ratio to a mandatory regulatory takeover of the 
company. The RBC formula is designed to measure the adequacy of an insurer’s statutory surplus in relation to the risks inherent in 
its business and computes a risk-adjusted surplus level by applying discrete factors to various asset, premium, reserve and other 
financial statement items. These factors are developed to be risk-sensitive so that higher factors are applied to items exposed to 
greater risk. The statutory surplus of each of our U.S. based (re)insurance companies exceeded RBC minimum required levels as of 
December 31, 2019. 

If any of our (re)insurance entities fell below prescribed levels of statutory surplus, it would be our intention to provide appropriate 
capital or other types of support to that entity. For additional information, see Item 7. MD&A – Liquidity and Capital Resources – 
Liquidity and Capital Resources of AIG Parent and Subsidiaries – Insurance Companies. 

The NAIC’s Model Regulation “Valuation of Life Insurance Policies” (Regulation XXX) requires insurers to establish additional 
statutory reserves for term life insurance policies with long-term premium guarantees and universal life policies with secondary 
guarantees (ULSGs). NAIC Actuarial Guideline 38 (Guideline AXXX) clarifies the application of Regulation XXX as to these 
guarantees, including certain ULSGs. In December 2012, the NAIC approved a new Valuation Manual (VM) containing a principle-
based approach to life insurance company reserves.  Principle-based reserving (PBR) is designed to tailor the reserving process to 
more closely reflect the risks of specific products, rather than the factor-based approach typically employed historically.  The VM 
became effective on January 1, 2017, after revisions to the NAIC’s model Standard Valuation Law were enacted by the requisite 
number of states, representing the required premium volume. Variable Annuity (VA) reserving requirements are contained in 
subsection 21 of the VM (VM-21), and replace the previous Actuarial Guideline XLVIII (AG 43) requirements, which also employed a 
principle-based approach.  Substantial revisions to VM-21 have been adopted effective January 1, 2020, with options for early 
adoption or phased-in adoption.  We have not elected either of these adoptions, and instead have applied VM-21 in full, effective 
January 1, 2020, to both new and existing VA business.  VM-21 is also referred to as “VA PBR”.  Subsection 20 of the Valuation 
Manual (VM-20) applies to individual life insurance reserves, most notably term insurance and universal life with secondary 

10                            AIG | 2019 Form 10-K 

  
 
 
ITEM 1 | Business 

guarantees (ULSG).  VM-20 is also referred to as “Life PBR”, and replaces Regulation XXX and Guideline AXXX for new life 
insurance business issued after January 1, 2017.  As permitted by applicable regulations, we deferred implementation of Life PBR 
until January 1, 2020, and have implemented it as of such date with respect to relevant policies issued on or after January 1, 2020.  
See Item 1A. Risk Factors and Note 20 to the Consolidated Financial Statements for risk and additional information related to these 
statutory reserving requirements. 

The NAIC’s Insurance Holding Company System Regulatory Act (the Model Holding Company Act) and the Insurance Holding 
Company System Model Regulation include (i) provisions authorizing NAIC commissioners to act as global group-wide supervisors for 
internationally active insurance groups and participate in international supervisory colleges, and (ii) the requirement that the ultimate 
controlling person of a U.S. insurer file an annual enterprise risk report with its lead state regulator identifying risks likely to have a 
material adverse effect upon the financial condition or liquidity of its licensed insurers or the insurance holding company system as a 
whole. All of the states where AIG has domestic insurers have enacted a version of the revised Model Holding Company Act, including 
the enterprise risk reporting requirement. 

The NAIC’s Risk Management and Own Risk and Solvency Assessment Model Act (ORSA) requires that insurers maintain a risk 
management framework and conduct an internal own risk and solvency assessment of the insurer’s material risks in normal and 
stressed environments. All of the states where AIG has domestic insurers have enacted a version of ORSA. 

ERISA  

We provide products and services to certain employee benefit plans that are subject to the Employee Retirement Income Security Act 
of 1974, as amended (ERISA), and/or the Internal Revenue Code of 1986, as amended (the Internal Revenue Code). Plans subject to 
ERISA include certain pension and profit sharing plans and welfare plans, including health, life and disability plans. As a result, our 
activities are subject to the restrictions imposed by ERISA and the Internal Revenue Code, including the requirement under ERISA 
that fiduciaries must perform their duties solely in the interests of ERISA plan participants and beneficiaries, and that fiduciaries may 
not cause a covered plan to engage in certain prohibited transactions. The applicable provisions of ERISA and the Internal Revenue 
Code are subject to enforcement by the DOL, the Internal Revenue Service (IRS) and the Pension Benefit Guaranty Corporation.   

Standard of Care Developments 

In our Life and Retirement business, we and our distributors are subject to laws and regulations regarding the standard of care 
applicable to sales of our products and the provision of advice to our customers. In recent years, many of these laws and regulations 
have been revised or reexamined while others have been newly adopted.  We continue to closely follow these legislative and 
regulatory activities.  Changes in standard of care requirements or new standards issued by governmental authorities, such as the 
DOL, the SEC, the NAIC or state regulators and/or legislators, may affect our businesses, results of operations and financial 
condition. 

DOL Fiduciary Rule 

In June 2018, a Fifth Circuit Court of Appeals decision became effective vacating the DOL Fiduciary Rule that redefined who would be 
considered a “fiduciary” for purposes of transactions with ERISA qualified plans, related plan participants and Individual Retirement 
Accounts. Before it was vacated, the uncertainty in the annuity market around the impact and implementation of the DOL Fiduciary 
Rule had negatively impacted industry sales of annuity products, including those offered by Individual Retirement. The DOL has 
indicated that it plans to issue a revised fiduciary rule package to replace the DOL Fiduciary Rule vacated by the Fifth Circuit.  At this 
time, we cannot predict whether or when the DOL will promulgate any new fiduciary regulation, the scope or substance of such 
regulation, the impact such regulation may have on our businesses and operations, or how such regulation may work in conjunction 
with other similarly proposed and/or enacted laws and regulations. 

SEC Best Interest Regulation  

In June 2019, the SEC adopted a package of final rulemakings and interpretations, which include Regulation Best Interest 
(Regulation BI) and the creation of a new disclosure tool called Form CRS Relationship Summary (Form CRS). Regulation BI 
establishes new rules regarding the standard of care a broker must meet when making a recommendation to a retail customer in 
connection with the sale of a security or other covered recommendation. Form CRS requires enhanced disclosure by broker-dealers 
and investment advisors regarding client relationships and certain conflicts of interest issues. The compliance date for Regulation BI 
and Form CRS is June 30, 2020. 

At the same time, the SEC issued two interpretations under the Investment Advisers Act of 1940. The first addressed the standard of 
conduct applicable to SEC-registered investment advisors, including details regarding the fiduciary duty owed to clients, required 
disclosures and the advisor’s continuous monitoring obligations. The second interpretation clarified when investment advice would be 
considered “solely incidental” to brokerage activity for purposes of the broker-dealer exclusion from SEC investment advisor 
registration. These two SEC interpretations became final upon publication. The SEC has recently issued FAQs on certain aspects of 

AIG | 2019 Form 10-K                         11 

  
 
 
 
ITEM 1 | Business 

Regulation BI and Form CRS, and we expect that it will continue to provide guidance regarding these final rules and will further clarify 
its interpretations through the issuance of additional FAQs and other publications. We continue to evaluate the full impact of this 
package of final rulemakings and interpretations on us and our customers, distribution partners and financial advisors, while preparing 
for compliance with them. We will implement and enhance processes and procedures, where needed, to comply with the final rules 
and interpretations.   

State Developments 

The NAIC has been working on revisions to the Suitability in Annuity Transactions Model Regulation (#275), related to the standard of 
care that would be applicable in a sale or recommendation of an annuity. The proposed revisions were adopted by NAIC’s Life 
Insurance and Annuities (A) Committee at the end of December 2019, with final approval expected by the NAIC Executive/Plenary 
Committee. Amendments to this NAIC model regulation could ultimately form the basis of amendments to state insurance law 
suitability rules applicable to our business.   

In addition, certain state regulators and legislatures have already adopted, or are considering adoption of, best interest standards. For 
example, in July 2018, the NYDFS adopted a best interest standard of care regulation applicable to annuity and life transactions 
through issuance of the First Amendment to Insurance Regulation 187 – Suitability and Best Interests in Life Insurance and Annuity 
Transactions (Regulation 187). The compliance date for Regulation 187 was August 1, 2019 for annuity products and was February 1, 
2020 for life products. As amended, Regulation 187 requires producers to act in their client’s best interest when making point-of-sale 
and in-force recommendations, and provide in writing the basis for the recommendation, as well as the facts and analysis to support 
the recommendation. The amended regulation also imposes additional duties on life insurance companies in relation to these 
transactions, such as requiring insurers to establish and maintain procedures designed to prevent financial exploitation and abuse.  
We are implementing and enhancing processes and procedures, where needed, to comply with this regulation.  Other states, such as 
Nevada, New Jersey, and Massachusetts, have also proposed standard of care regulations applicable to insurance producers, 
agents, financial advisors, investment advisers, broker-dealers and/or insurance companies. The proposed standards vary in scope, 
applicability and timing of implementation.  We are closely monitoring these developments and evaluating their potential impacts on 
our products and services, our customers, distribution partners and financial advisors, and the life and retirement industry overall in 
the U.S. 

Securities, Investment Adviser, Broker-Dealer and Investment Company Regulation 
Our investment products and services are subject to applicable federal and state securities, fiduciary, including ERISA, and other laws 
and regulations. The SEC, Financial Industry Regulatory Authority (FINRA), CFTC, state securities commissions, state insurance 
departments and the DOL are the principal U.S. regulators of these operations. 

Our variable life insurance, variable annuity and mutual fund products are “securities” within the meaning of federal securities laws 
and may be required to be registered under the Securities Act.  They are subject to regulation by the SEC and FINRA, and as 
“securities”, these products are also subject to filing and certain other requirements under federal securities laws unless an exemption 
applies.  As a result, some of our subsidiaries and their activities in offering and selling these products are subject to extensive 
regulation by the SEC and FINRA.  

Our mutual funds, and in certain states our variable life insurance and variable annuity products, are also “securities” within the 
meaning of state securities laws. As securities, unless an exemption applies, these products are subject to filing and certain other 
requirements under applicable state securities laws, and sales activities with respect to these products generally are also subject to 
state securities regulations. Such regulations may affect investment advice, sales and related activities for these products. 

In addition to being registered under the Securities Act, which regulates disclosure regarding investment products, some of the 
separate account, mutual fund and other pooled investment products offered by our businesses are registered as investment 
companies under the Investment Company Act of 1940, as amended. Some of these products may also be qualified for sale in 
various states, the District of Columbia and Puerto Rico.  Our separate account investment products are also subject to applicable 
state insurance regulation. We also have several subsidiaries that are registered as broker-dealers under the Securities Exchange Act 
of 1934 (“Exchange Act”), as amended, and/or as investment advisers under the Investment Advisers Act of 1940, as amended, and 
their activities are subject to federal and state regulation. For example, the Investment Company Act and the Investment Advisers Act 
impose substantive regulation on the structure and governance of the investment products and services offered by these subsidiaries, 
while the offer and sale of our investment products by certain of our registered broker-dealer subsidiaries may be subject to, among 
other regulations, the SEC’s best interest regulation and the evolving standard of care laws and regulations referenced above. 
Further, our licensed sales professionals appointed with our broker-dealer and/or investment adviser subsidiaries and our other 
employees, insofar as they sell products that are securities, including wholesale and retail activity, are subject to the Exchange Act 
and to examination requirements and regulation by the SEC, FINRA and state securities commissioners. Regulation and examination 
requirements also extend to our subsidiaries that employ or control those individuals. 

12                            AIG | 2019 Form 10-K 

  
 
 
ITEM 1 | Business 

Privacy, Data Protection and Cybersecurity 
We are subject to U.S. laws and regulations that require financial institutions and other businesses to protect personal and other 
sensitive information and provide notice of their practices relating to the collection, disclosure and other processing of personal 
information. We also are subject to U.S. laws and regulations requiring notification to affected individuals and regulators of security 
breaches. Below we highlight a few, key, recently-enacted regulations. 

Effective March 1, 2017, the NYDFS promulgated a cybersecurity regulation requiring covered financial services institutions to 
implement a cybersecurity program designed to protect information systems. The regulation imposes specific technical safeguards as 
well as governance, risk assessment, monitoring and testing, third-party service provider incident response and reporting and other 
requirements. The regulation sets forth transitional periods for compliance with different sections of the regulation through March 1, 
2019. AIG companies covered by the regulation annually file certifications of compliance with the then-in-effect requirements. 
Requirements under the NYDFS’ cybersecurity regulation are similar in many, but not all, respects to those under the NAIC Model 
Law. 

In October 2017, the NAIC adopted the Insurance Data Security Model Law (NAIC Model Law), which would require insurers, 
insurance producers and other entities required to be licensed under state insurance laws to develop and maintain a written 
information security program, conduct risk assessments, oversee the data security practices of third-party service providers and other 
related requirements. Legislation based on the NAIC Model Law has been enacted in eight states and may be enacted in other 
states.  

In 2018, California enacted the California Consumer Privacy Act of 2018 (CCPA), with an effective date of January 1, 2020. The CCPA 
contains a number of new requirements regarding the personal information of California consumers as defined by the statute, 
including new individual rights and mandatory disclosures regarding consumers’ personal information. The statute also establishes a 
private right of action in some cases if consumers’ personal information is subject to a data breach as a result of a business’ failure to 
implement and maintain reasonable security practices. 

For information on privacy, data protection and cybersecurity regulation in the EU and other international jurisdictions, see 
International Regulation – Privacy, Data Protection and Cybersecurity.  

Thrift Regulator 

AIG Federal Savings Bank, our trust-only federal thrift subsidiary, is supervised and regulated by the Office of the Comptroller of the 
Currency. 

INTERNATIONAL REGULATION 

Insurance and Financial Services Regulation 
A substantial portion of our business is conducted in foreign countries. The degree of regulation and supervision in foreign 
jurisdictions varies. Generally, our subsidiaries operating in foreign jurisdictions must satisfy local regulatory requirements; licenses 
issued by foreign authorities to our subsidiaries are subject to modification or revocation by such authorities, and therefore these 
subsidiaries could be prevented from conducting business in certain of the jurisdictions where they currently operate.  

Certain jurisdictions require registration and periodic reporting by (re)insurance companies that are licensed in such jurisdictions and 
are controlled by other entities. Applicable legislation typically requires periodic disclosure concerning the entity that controls the 
registered insurer and the other companies in the holding company system and prior approval of intercompany transactions and 
transfers of assets, including in some instances payment of dividends by the (re)insurance subsidiary within the holding company 
system. Our subsidiaries are registered under such legislation in those jurisdictions that have such requirements. 

In addition to these licensing and other requirements, our foreign operations are also regulated in various jurisdictions with respect to 
currency, policy language and terms, advertising, amount and type of security deposits, amount and type of reserves, amount and 
type of capital to be held, amount and type of local investment and the share of profits to be returned to policyholders on participating 
policies. Our foreign operations are subject to local tax laws and regulations as well. Some foreign countries regulate rates on various 
types of policies. Certain countries have established reinsurance institutions, wholly or partially owned by the local government, to 
which admitted insurers are obligated to cede a portion of their business on terms that may not always allow foreign insurers, 
including our subsidiaries, full compensation. In some countries, regulations governing constitution of technical reserves and 
remittance balances may hinder remittance of profits and repatriation of assets.  

Legislation in the EU could also affect our international (re)insurance operations. The EU issues Directives and Regulations on a wide 
range of topics that impact financial services. Insurance companies operating in the EU are subject to the Solvency II framework. The 
Prudential Regulation Authority, the United Kingdom’s (UK’s) prudential regulator, is the lead prudential supervisor for our new UK 
entity, American International Group UK Limited (AIG UK). The UK’s Financial Conduct Authority has oversight of AIG UK for 

AIG | 2019 Form 10-K                         13 

  
 
 
 
ITEM 1 | Business 

consumer protection and competition matters. For example, we are subject to the UK’s Senior Managers and Certification Regime 
(“SMCR”), legislation that is intended is to reduce harm to consumers and strengthen market integrity by making senior individuals 
more accountable for their conduct and competence. The SMCR comprises 3 elements: the Senior Managers Regime, which requires 
that firms appoint an individual with responsibility for each senior management function and subjects such individuals to regulatory 
pre-approval; the Certification Regime, which requires firms to certify (on an on-going basis) the fitness and propriety of certain 
employees who could harm the firm, its customers or the market; and the Conduct Rules, which are high-level standards of behavior 
expected of those working in financial services. 

The Luxembourg insurance regulator, the Commissariat aux Assurances is the insurance regulator for AIG Europe SA, which serves 
our European Economic Area (EEA) and Swiss policyholders. For information on the UK’s pending withdrawal of its membership in 
the EU, see —Brexit. In addition, financial companies that operate in the EU are subject to a range of regulations enforced by the 
national regulators in each member state in which that firm operates. The EU has also established a set of regulatory requirements 
under the European Market Infrastructure Regulation (EMIR) that include, among other things, risk mitigation, risk management, 
regulatory reporting and clearing requirements. Solvency II governs the insurance industry’s solvency framework, including minimum 
capital and solvency requirements, governance requirements, risk management and public reporting standards. In accordance with 
Solvency II, the European Commission is required to make a determination as to whether a supervisory regime outside of the EU is 
“equivalent.”  

On September 22, 2017, the U.S. Treasury Department and the Office of the U.S. Trade Representative, on behalf of the U.S., and 
the EU signed the bilateral Covered Agreement, which is intended to address issues regarding the application of Solvency II 
requirements to U.S.-based insurance groups as well as other (re)insurance regulatory issues. Certain aspects of the agreement 
remain subject to an implementation timetable in the U.S. and the EU, which may delay or even prevent the agreement from being 
fully implemented. In particular, the U.S. states have been given a period of five years to comply with the agreement’s reinsurance 
collateral provisions. After 42 months, FIO must begin evaluating a potential preemption determination with respect to any state law 
not in compliance with the aim of assuring full compliance within the five-year timeframe. The agreement may be terminated (following 
mandatory consultation) by notice from one party to the other effective in 180 days, or at such time as the parties may agree. 

Under the agreement, AIG will be supervised at the worldwide group level only by its relevant U.S. insurance supervisors, and will not 
have to satisfy EU Solvency II group capital, reporting and governance requirements for its worldwide group. The agreement, 
however, would permit the imposition of EU Solvency II group capital requirements if, after five years from the signing of the 
agreement, a U.S. insurer is not subject to a group capital assessment by its applicable state regulator. The NAIC is in the process of 
developing a group capital calculation that, if adopted by the states within the five-year time period, is expected to satisfy this 
condition. The agreement further provides that if the summary risk reports submitted to the supervisory authority of a host jurisdiction 
expose any serious threat to policyholder protection or financial stability in such host state, the host supervisor may request further 
information from the insurance group and/or impose preventive or corrective measures with respect to the (re)insurer in its jurisdiction. 
The agreement also seeks to impose equal treatment of U.S. and EU-based reinsurers that meet certain qualifications. In the U.S., 
once fully implemented, the agreement requires U.S. states to lift reinsurance collateral requirements on qualifying EU-based 
reinsurers and provide them equal treatment with U.S. reinsurers or be subject to federal preemption. While this provision does not 
preclude AIG from continuing to request collateral from an EU reinsurer that is party to a bilateral reinsurance transaction, it is unclear 
how much collateral AIG will be able to obtain from EU reinsurers going forward. 

On December 18, 2018, the U.S. Treasury Department and the Office of the U.S. Trade Representative signed the Bilateral 
Agreement between the U.S. and the UK on Prudential Measures Regarding Insurance and Reinsurance. The terms of the 
agreement are substantially similar to the U.S.-EU Covered Agreement. The agreement has been entered into in order to maintain 
regulatory certainty and market continuity as the UK prepares to leave the EU. The agreement is still subject to U.S. and UK internal 
requirements and procedures, including a 90 day Congressional notification period in the U.S. In addition, the agreement notes with 
respect to the date of entry into force that the UK must take into account its obligations arising in respect of any agreement between 
the EU and the UK pursuant to Article 50 of the Treaty on European Union, which sets out the process under which an EU member 
state may withdraw from the EU. 

The Bermuda Monetary Authority (the BMA) regulates AIG’s operating (re)insurance subsidiaries in Bermuda. The Insurance Act 1978 
and its related regulations, as enforced by the BMA, impose a variety of requirements and restrictions on our Bermuda operating 
(re)insurance subsidiaries including: the filing of annual statutory financial returns; the filing of annual GAAP financial statements for 
commercial (re)insurers; compliance with minimum enhanced capital requirements; compliance with the BMA’s Insurance Code of 
Conduct; compliance with minimum solvency margins and liquidity ratios (the latter for general business (re)insurers); limitations on 
dividends and distributions; preparation of an annual Financial Condition Report for commercial (re)insurers providing details of 
measures governing the business operations, corporate governance framework, solvency and financial performance; and restrictions 
on certain changes in control of regulated (re)insurers. 

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ITEM 1 | Business 

The Registrar of Companies (the ROC) regulates the compliance by AIG’s entities in Bermuda which carry on a Relevant Activity, as 
defined in Bermuda’s Economic Substance Act 2018 and related Economic Substance Regulations 2018 (as amended, the ES Laws). 
The purpose of the ES Laws are to ensure that Bermuda does not facilitate the use of structures which attract profits but which do not 
reflect real economic activity that is being undertaken in Bermuda. The ROC imposes the filing of an annual declaration form 
demonstrating compliance with the requirements of the ES Laws by entities which carry on a Relevant Activity. 

The Japan Financial Services Agency (JFSA) regulates AIG’s operating insurance and reinsurance subsidiaries in Japan.  The JFSA 
has extensive authority under the Insurance Business Act and related regulations to oversee company licensing, sales practices, 
business conduct, investments, reserves and solvency, among other items.  Our Japanese insurance and reinsurance operations are 
required to maintain a minimum solvency margin ratio (SMR), which is a measure of capital adequacy.  The failure to maintain an 
appropriate SMR, or comply with other similar indicators of financial health, could result in the JFSA imposing corrective actions on 
our operations.  

Privacy, Data Protection and Cybersecurity 

The EU General Data Protection Regulation (GDPR) took effect in May 2018. The GDPR aims to introduce consistent data protection 
rules across the EU, and its scope extends to entities established within the EEA (i.e., EU member states plus Iceland, Liechtenstein 
and Norway) and also extends to certain entities not established in the EEA (in certain instances, if they solicit or target individuals in 
the EU to offer goods or services to EEA data subjects or monitor personal behavior of EEA data subjects (e.g., in an online context)). 

We have sought to address these new requirements regarding the processing of personal data about individuals, including mandatory 
security breach reporting, new and strengthened individual rights, evidenced data controller accountability for compliance with the 
GDPR principles (including fairness and transparency), maintenance of data processing activity records and the implementation of 
“privacy by design”, including through the completion of mandatory Data Protection Impact Assessments in connection with higher risk 
data processing activities. Sanctions for non-compliance with the GDPR are more onerous than the previous regulatory regime with 
the potential for fines of up to 4 percent of global revenue for the most serious infringements. 

We also are subject to other international laws and regulations that require financial institutions and other businesses to protect 
personal and other sensitive information and provide notice of their practices relating to the collection, disclosure and other 
processing of personal information, and to international laws and regulations requiring notification to affected individuals and 
regulators of security breaches. In addition, we must comply with laws and regulations regarding the cross-border transfer of 
information. 

For additional information on U.S. privacy, data protection and cybersecurity regulation, see U.S. Regulation – Privacy, Data 
Protection and Cybersecurity. 

FSB and IAIS  
The Financial Stability Board (FSB) consists of representatives of national financial authorities of the G20 countries. The FSB itself is 
not a regulator but is focused primarily on promoting international financial stability. It does so by coordinating the work of national 
financial authorities and international standard-setting bodies as well as developing and promoting the implementation of regulatory, 
supervisory and other financial policies. The FSB has issued a series of frameworks and recommendations to address such issues as 
systemic financial risk, financial group supervision, capital and solvency standards, corporate governance including compensation, 
and a number of related issues associated with responses to the financial crisis. 

The IAIS represents insurance regulators and supervisors of more than 200 jurisdictions (including regions and states) in nearly 140 
countries and seeks to promote globally consistent insurance industry supervision. The IAIS itself is not a regulator, but one of its 
activities is to develop insurance regulatory standards for use by local authorities across the globe. The FSB has charged the IAIS 
with developing a framework for measuring and mitigating systemic risks posed by the insurance sector, and the IAIS has developed 
standards relative to many of the areas of focus of the FSB, which go beyond the IAIS’ basic Insurance Core Principles. The IAIS has 
adopted ComFrame, a Common Framework for the Supervision of Internationally Active Insurance Groups (IAIGs). ComFrame sets 
out qualitative and quantitative standards tailored to the international activity and size of IAIGs. These standards assist supervisors in 
collectively addressing an IAIG’s activities and risks, identifying and avoiding supervisory gaps and coordinating supervisory activities, 
particularly between the group-wide supervisor and other involved supervisors. ComFrame provides standards for group supervision, 
governance and internal controls, enterprise risk management, and recovery and resolution planning. As part of ComFrame, the IAIS 
is developing a risk-based global insurance capital standard (ICS) applicable to IAIGs, with the purpose of creating a common 
language for supervisory discussions of group solvency of IAIGs. We currently meet the criteria set forth to identify an IAIG.  

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ITEM 1 | Business 

The IAIS has adopted ICS version 2.0 for a five year monitoring phase, an initial phase commencing January 2020, during which ICS 
version 2.0 will be used for confidential reporting to group-wide supervisors and discussion in supervisory colleges, but will not trigger 
supervisory action.  The purpose of the monitoring period is to monitor the performance of the ICS over a period of time, and not to 
assess the capital adequacy of IAIGs.  During the monitoring period, the IAIS will collect and consider feedback from supervisors, 
stakeholder engagement, a public consultation, and the results of an economic impact assessment, all of which could result in 
changes to ICS Version 2.0. 

At the conclusion of the five year monitoring period, the IAIS has agreed to a second phase of implementation, whereby the ICS will 
be applied as a group-wide prescribed capital requirement, defined as a solvency control level above which the supervisor does not 
intervene on capital adequacy grounds.   

Confidential reporting of ICS version 2.0 will include reporting by IAIGs of a reference ICS, a consolidated group-wide measure based 
on a standard method for determining capital requirements and a market adjusted valuation of assets and liabilities. In recognition 
that the United States and other interested jurisdictions are developing an Aggregation Method (AM) to a group capital calculation, the 
IAIS is aiding in the development of the AM, including the collection of data from interested jurisdictions. Although the AM is not part of 
ICS version 2.0, the IAIS aims to be in a position by the end of the monitoring phase to assess whether the AM provides substantially 
the same outcome as the ICS, in which case it will be considered an outcome-equivalent approach to the ICS.  The IAIS has begun 
work on developing criteria to assess whether the AM provides comparable outcomes to the ICS, including a project plan focused on 
delivery by the end of the monitoring period.   

The IAIS has adopted a Holistic Framework for the assessment and mitigation of systemic risk in the insurance sector, for 
implementation from the beginning of 2020.  The Holistic Framework recognizes that systemic risk can emanate from specific 
activities and exposures arising from either sector-wide trends or concentrations in individual insurers. The Holistic Framework 
consists of: 

  an enhanced set of supervisory policy measures for macroprudential purposes (including supervisory requirements applied to 
insurers targeting liquidity risk, macroeconomic exposure, and counterparty exposure; enhanced macroprudential supervision; 
crisis management and planning; and supervisory powers of intervention),  

  an annual IAIS global monitoring exercise to assess trends and to detect the potential build-up of systemic risks (including an 

assessment of the possible concentration of systemic risks at individual insurers),  

  mechanisms for collective IAIS discussion and assessment, including coordinated supervisory responses when needed, and 

  an IAIS assessment of the consistency of implementation across jurisdictions. 

In light of the IAIS adoption of the Holistic Framework, the FSB has decided to continue as of the beginning of 2020 its suspension of 
the identification of global systemically important insurers (G-SII). In November 2022, based on the initial years of implementation of 
the Holistic Framework, the FSB will review the need to either discontinue or re-establish an annual identification of G-SIIs. 

The standards issued by the FSB and/or the IAIS are not binding on the United States or other jurisdictions around the world unless 
and until the appropriate local governmental bodies or regulators adopt laws and regulations implementing such standards. At this 
time, as these standards have been adopted only recently and in some cases remain under development, it is not known how the 
IAIS’ frameworks and/or standards might be implemented in the United States and other jurisdictions around the world, or how they 
might ultimately apply to us. 

Brexit  

On June 23, 2016, the UK held a referendum in which a majority voted for the UK to withdraw its membership in the EU, commonly 
referred to as Brexit. The UK left the EU on January 31, 2020. Under the negotiated withdrawal agreement, there is an 11 month 
“transition period” during which EU rules will continue to apply in the UK and negotiations will continue to determine the future 
relationship between the UK and EU. 

AIG has significant operations and employees in the UK and other EU member states. Prior to December 1, 2018, our General 
Insurance business operated through AIG Europe Limited (AEL), a UK-incorporated insurer with branches across the EEA. These 
branches operated through the EU concept of Freedom of Establishment, which allows an insurer in any member state to establish 
branch operations in any other member state but with a single capital pool and a single prudential regulator (which in this case was 
the UK’s Prudential Regulation Authority as AEL was UK-authorized). In addition, the various establishments of AEL were able to sell 
insurance products across borders into other member states under the EU principle of Freedom of Services. In the event that the UK 
left the EU without a withdrawal agreement in place, or in the event that an eventual agreement did not preserve access to these EU 
freedoms for UK insurers, AEL would have been severely constrained in its ability to utilize and benefit from such freedoms. UK 
government policy has not been to pursue continued UK membership of the EU single market and so it is unlikely that AEL’s structure 
would have remained efficient beyond the transitional period. 

16                            AIG | 2019 Form 10-K 

  
 
 
ITEM 1 | Business 

As a result, in order to adapt to and be prepared ahead of Brexit, on December 1, 2018, we completed a reorganization of our 
operations and legal entity structure in the UK and the EU through the establishment of a new European subsidiary in Luxembourg, 
AIG Europe S.A. (AESA), which has branches across the EEA and Switzerland, and a new UK subsidiary, AIG UK. Business written 
by AEL’s branches in the remaining EEA countries was transferred to AESA, along with business previously written on a Freedom of 
Services basis from AEL’s UK operations. The remaining business written by AEL’s UK operations was transferred to AIG UK and AEL 
was merged into AESA, allowing AIG to operate in both the EEA and UK on a standalone basis. 

This reorganization addresses the uncertainty for UK insurers generated by Brexit because it ensures that even in the event that no 
agreement is reached between the UK and EU in this sector, AIG will be able to continue to service and pay claims on existing 
policies, and write new and renewal business where the insured risk is located in the remaining EEA countries. AIG continues to 
monitor, adapt to and prepare for other risks that may arise if the UK and EU are unable to agree provisions governing relevant 
aspects of their future relationship during the transition period including, for example, the effect on the wider UK and EU economies 
and on investments, legislative changes, updates to policy wording that may become necessary and through to other specific areas 
such as the issuance of additional documentation to motorists it insures who travel cross border. 

Derivatives  
Regulation of and restrictions on derivatives markets and transactions have been proposed or adopted outside the United States. For 
instance, the EU has also established a set of new regulatory requirements for EU derivatives activities under EMIR. These 
requirements include, among other things, various risk mitigation, risk management, margin posting, regulatory reporting and, for 
certain categories of derivatives, clearing requirements. Aside from certain margin obligations, these requirements are now in force. 
There remains the possibility of increased administrative costs with respect to our EU derivatives activities and overlapping or 
inconsistent regulation depending on the ultimate application of cross-border regulatory requirements between and among U.S. and 
non-U.S. jurisdictions. 

Markets in Financial Instruments Directive (MiFID) II 

The Markets in Financial Instruments Directive (MiFID II) and Markets in Financial Instruments Regulation took effect in Europe on 
January 3, 2018. MiFID II and the related regulations are intended to create transparency in market trading by, for example, imposing 
trade and transaction reporting and other requirements. AIG Asset Management (Europe) Limited has and continues to implement 
new policies, procedures and reporting protocols required to ensure compliance with this legislation and its related rules. 

Available Information about AIG 

Our corporate website is www.aig.com. We make available free of charge, through the Investor Information section of our corporate 
website, the following reports (and related amendments as filed with the SEC) as soon as reasonably practicable after such materials 
are electronically filed with, or furnished to, the SEC:  

  Annual Reports on Form 10-K 

  Quarterly Reports on Form 10-Q  

  Current Reports on Form 8-K 

  Proxy Statements on Schedule 14A, as well as other filings with the SEC 

Also available on our corporate website: 

  Charters for Board Committees: Audit, Nominating and Corporate Governance, Compensation and Management Resources, Risk 

and Capital, and Technology Committees  

  Corporate Governance Guidelines (which include Director Independence Standards) 

  Director, Executive Officer and Senior Financial Officer Code of Business Conduct and Ethics (we will post on our website any 

amendment or waiver to this Code within the time period required by the SEC) 

  Employee Code of Conduct 

  Related-Party Transactions Approval Policy  

Except for the documents specifically incorporated by reference into this Annual Report on Form 10-K, information contained on our 
website or that can be accessed through our website is not incorporated by reference into this Annual Report on Form 10-K. 
Reference to our website is made as an inactive textual reference.

AIG | 2019 Form 10-K                         17 

  
 
 
 
ITEM 1A | Risk Factors 

ITEM 1A | Risk Factors  

Investing in AIG involves risk. In deciding whether to invest in AIG, you should carefully consider the following risk factors. Any of 
these risk factors could have a significant or material adverse effect on our businesses, results of operations, financial condition or 
liquidity. They could also cause significant fluctuations and volatility in the trading price of our securities. Readers should not consider 
any descriptions of these factors to be a complete set of all potential risks that could affect AIG. These factors should be considered 
carefully together with the other information contained in this report and the other reports and materials filed by us with the SEC. 
Further, many of these risks are interrelated and could occur under similar business and economic conditions, and the occurrence of 
certain of them may in turn cause the emergence or exacerbate the effect of others. Such a combination could materially increase the 
severity of the impact of these risks on our businesses, results of operations, financial condition and liquidity above and beyond a 
risk’s singular impact. 

MARKET CONDITIONS 

Deterioration of economic conditions, geopolitical tensions or weakening in global capital markets may materially affect our 
businesses, results of operations, financial condition and liquidity. Our businesses are highly dependent on global economic 
and market conditions. Weaknesses in economic conditions and the capital markets or market volatility have in the past led, and may 
in the future lead to, among other consequences, a poor operating environment, erosion of consumer and investor confidence, 
reduced business volumes, deteriorating liquidity and declines in asset valuations. Adverse economic conditions may result from 
global economic and political developments, including plateauing business activity and inflationary pressures in developed 
economies, uncertainty surrounding China’s ability to successfully maintain growth as well as ongoing trade disputes between the 
U.S. and China, the effects of Brexit (as defined below) on business investment, hiring, migration and labor supply and intensifying 
trade protectionism including through tariffs, subsidies and other government actions. These and other market, economic, and political 
factors could have a material adverse effect on our businesses, results of operations, financial condition and liquidity in many ways, 
including (i) lower levels of consumer and commercial business activities that could decrease revenues and profitability and decrease 
value in goodwill, deferred tax assets and other long-term assets, (ii) widening of credit spreads and higher than expected defaults 
that could reduce investment asset valuations, increase credit losses across numerous asset classes, and increase statutory capital 
requirements, (iii) increased market volatility and uncertainty that could decrease liquidity and increase borrowing costs, and (iv) 
disruption to our business operations in countries experiencing geopolitical tensions as well as increased costs associated with 
meeting customer needs in such regions. Other ways in which we have in the past been, and could in the future be, negatively 
affected by economic conditions include, but are not limited to: increases in policy surrenders and cancellations; write-offs of deferred 
policy acquisition costs; increases in liability for future policy benefits due to loss recognition on certain long-duration insurance and 
reinsurance contracts; and increases in expenses associated with third-party reinsurance, or decreased ability to obtain reinsurance 
at acceptable terms. 

Sustained low, declining or negative interest rates, or rapidly increasing interest rates, may materially and adversely affect 
our profitability. Interest rates have been declining globally, including in the United States. Sustained low interest rates can 
negatively affect the performance of our investments and reduce the level of investment income earned on our investment portfolios. 
We experience lower investment income as well as accept lower sales of new Life and Retirement insurance products and polices 
when a low or declining U.S. interest rate environment persists, and/or interest rates turn or, in certain circumstances remain negative 
across various global economies. Due to practical and capital markets limitations, we may not be able to fully mitigate our interest rate 
risk by matching exposure of our assets relative to our liabilities. Continued low levels of interest rates could also impair our ability to 
earn the returns assumed in the pricing and the reserving for our products at the time they were sold and issued. In addition, changes 
in interest rates may be correlated with inflation trends, which would impact our loss trends. 

On the other hand, in periods of rapidly increasing interest rates, we may not be able to replace, in a timely manner, the investments 
in our general account with higher yielding investments needed to fund the higher crediting rates necessary to keep interest rate 
sensitive products competitive. Therefore, we may have to accept a lower investment spread and, thus, lower profitability or face a 
decline in sales and greater loss of existing contracts and related assets. In addition, policy loans, surrenders and withdrawals tend to 
increase as policyholders seek investments with higher perceived returns as interest rates rise. This process may result in significant 
cash outflows requiring that we sell investments at a time when the prices of those investments are adversely affected by the increase 
in interest rates, which could result in realized investment losses. An increase in interest rates could also have a material adverse 
effect on the value of our investment portfolio, for example, by decreasing the estimated fair values of the fixed income securities that 
constitute a substantial portion of our investment portfolio. This in turn could adversely affect our ability to realize our deferred tax 
assets. 

18                            AIG | 2019 Form 10-K 

  
 
 
ITEM 1A | Risk Factors 

RESERVES AND EXPOSURES 

The amount and timing of insurance and reinsurance liability claims are difficult to predict and such claims may exceed the 
related reserves established for losses and loss expenses. We regularly review the adequacy of the established loss reserves 
and conduct extensive analyses of our reserves during the year. Our loss reserves, however, may develop adversely and materially 
impact our businesses, results of operations, financial condition and liquidity. 

For General Insurance, estimation of ultimate net losses, loss expenses and loss reserves is a complex process, particularly for long-
tail liability lines of business. These lines include, but are not limited to, general liability, commercial automobile liability, environmental, 
workers' compensation, excess casualty and crisis management coverages, insurance and risk management programs for large 
corporate customers and other customized structured insurance products, as well as excess and umbrella liability, errors and 
omissions, products liability, programs and specialty. There is also greater uncertainty in establishing reserves with respect to new 
business, particularly new business that is generated with respect to more recently introduced product lines. In these cases, there is 
less historical experience or knowledge and less data upon which the actuaries can rely. Estimating reserves is further complicated by 
unexpected claims or unintended coverages that emerge due to changing conditions. These emerging issues may increase the size 
or number of claims beyond our underwriting intent and may not become apparent for many years after a policy is issued. 

While we use a number of analytical reserve development techniques to project future loss development, reserves have been and 
may continue to be significantly affected by changes in loss cost trends or loss development factors that were relied upon in setting 
the reserves. For example, in 2018 and 2017, we recorded net adverse prior year development of $366 million and $999 million, 
respectively, in adjusted pre-tax income (loss), to strengthen our General Insurance loss reserves, reflecting adverse development in 
classes of business with long reporting tails, primarily in Casualty and Financial Lines. Whereas, in 2019, we recorded favorable net 
development of $294 million, including $442 million in U.S. Workers’ Compensation. These changes in loss cost trends or loss 
development factors could be due to changes in actual versus expected claims and losses, difficulties in predicting changes, such as 
changes in inflation, unemployment duration, or other social or economic factors affecting claims, including judicial and legislative 
approaches, and changes in the tort environment. Any deviation in loss cost trends or in loss development factors might not be 
identified for an extended period of time after we record the initial loss reserve estimates for any accident year or number of years. 

For Life and Retirement, experience may develop adversely such that additional reserves must be established. Adverse experience 
could arise out of a severe short-term event such as a pandemic or changes to policyholder behavior during stressed economic 
periods, or due to misestimation of long-term assumptions such as mortality, mortality improvement, interest rate and fixed expense 
assumptions. While mortality approximations are relatively stable due to the large amount of historical data available, assumptions in 
respect of other variables, such as policyholder behavior can be more difficult to estimate and may have a significant impact on 
reserves. Life and Retirement reserves and assumptions are reviewed regularly and we regularly carry out loss recognition and cash 
flow testing.  

For a further discussion of our loss reserves see Item 7. MD&A — Critical Accounting Estimates — Insurance Liabilities — Loss 
Reserves and Insurance Reserves — Loss Reserves and Note 14 to the Consolidated Financial Statements. 

Reinsurance may not be available or affordable and may not be adequate to protect us against losses. Our subsidiaries are 
major purchasers of third-party reinsurance and we use reinsurance as part of our overall risk management strategy. Our reinsurance 
business also purchases retrocessional reinsurance, which allows a reinsurer to cede to another company all or part of the 
reinsurance obligations originally assumed by the reinsurer. While reinsurance does not discharge our subsidiaries from their 
obligation to pay claims for losses insured or reinsured under our policies, it does make the reinsurer liable to the subsidiaries for the 
reinsured portion of the risk. For this reason, reinsurance is an important tool to manage transaction and insurance line risk retention 
and to mitigate losses from catastrophes. Market conditions beyond our control may impact the availability and cost of reinsurance or 
retrocessional reinsurance and could have a material adverse effect on our business, results of operations and financial condition. For 
example, reinsurance may be more difficult or costly to obtain after a year with a large number of major catastrophes. We may, at 
certain times, be forced to incur additional costs for reinsurance or may be unable to obtain sufficient reinsurance on acceptable 
terms. In the latter case, we would have to accept an increase in exposure to risk, reduce the amount of business written by our 
subsidiaries or seek alternatives in line with our risk limits or a combination thereof. 

Additionally, we are exposed to credit risk with respect to our subsidiaries’ reinsurers to the extent the reinsurance receivable is not 
secured, or is inadequately secured, by collateral or does not benefit from other credit enhancements. We also bear the risk that a 
reinsurer is, or may be, unwilling to pay amounts we have recorded as reinsurance recoverables for any reason, including that (i) the 
terms of the reinsurance contract do not reflect the intent of the parties to the contract or there is a disagreement between the parties 
as to their intent, (ii) the terms of the contract cannot be legally enforced, (iii) the terms of the contract are interpreted by a court or 
arbitration panel differently than expected, (iv) the reinsurance transaction performs differently than we anticipated due to a flawed 
design of the reinsurance structure, terms or conditions, or (v) a change in laws and regulations, or in the interpretation of the laws 

AIG | 2019 Form 10-K                         19 

  
 
 
 
ITEM 1A | Risk Factors 

and regulations, materially impacts a reinsurance transaction. The insolvency of one or more of our reinsurers, or the inability or 
unwillingness of such reinsurers to make timely payments under the terms of our contracts or payments in an amount equal to our 
reinsurance recoverable, could have a material adverse effect on our results of operations and liquidity. 

Additionally, the use of reinsurance placed in the capital markets may not provide the same levels of protection as traditional 
reinsurance transactions. Any disruption, volatility and uncertainty in these markets, such as following a major catastrophic event, may 
limit our ability to access such markets on terms favorable to us or at all. Also, to the extent that we intend to use structures based on 
an industry loss index or other non-indemnity trigger rather than on actual losses incurred by us, we could be subject to residual risk. 

We currently have limited reinsurance coverage for terrorist attacks. Further, the availability of private sector reinsurance for terrorism 
is limited. We rely heavily on the Terrorism Risk Insurance Program (TRIPRA), which provides U.S. government risk assistance to the 
insurance industry to manage the exposure to terrorism incidents in the U.S. TRIPRA was reauthorized in December 2019 for a 
further seven years.  Under TRIPRA, once our losses for certain acts of terrorism exceed a deductible equal to 20 percent of our 
direct commercial property and casualty insurance premiums for covered lines for the prior calendar year, the federal government will 
reimburse us for 80 percent of losses in excess of our deductible, up to a total industry program limit of $100 billion. TRIPRA does not 
cover losses in certain lines of business such as personal property and personal casualty. We also rely on the government sponsored 
and government arranged terrorism reinsurance programs, including pools, in force in applicable non-U.S. jurisdictions.  

For additional information on our reinsurance recoverable, see Item 7. MD&A — Enterprise Risk Management — Insurance Risks — 
Reinsurance Activities — Reinsurance Recoverable. 

Our consolidated results of operations, liquidity, financial condition and ratings are subject to the effects of natural and 
man-made catastrophic events. Events such as hurricanes, windstorms, flooding, earthquakes, wildfires, solar storms, war or other 
military action, acts of terrorism, explosions and fires, cyber-crimes, product defects, pandemic and other highly contagious diseases, 
mass torts and other catastrophes have adversely affected our business in the past and could do so in the future. For example, we 
incurred pre-tax catastrophe losses of $1.3 billion in 2019, which included losses from typhoons in Japan, Hurricane Dorian, a tornado 
in Dallas and wildfires in California, and pre-tax catastrophe losses of $2.9 billion in 2018, which included losses from Hurricanes 
Florence and Michael, typhoons and earthquakes in Japan and mudslides and wildfires in California.  

Catastrophic events, and any relevant regulations, could expose us to: 

  widespread claim costs associated with property, workers’ compensation, accident and health, business interruption and mortality 

and morbidity claims; 

loss resulting from a decline in the value of our invested assets; 

limitations on our ability to recover deferred tax assets; 

loss resulting from actual policy experience that is adverse compared to the assumptions made in product pricing; 

 

 

 

  declines in value and/or losses with respect to companies and other entities whose securities we hold and counterparties we 

transact business with and have credit exposure to, including reinsurers, and declines in the value of investments; and 

  significant disruptions to our physical infrastructure, systems and operations. 

Natural and man-made catastrophic events are generally unpredictable. Our exposure to catastrophe-related loss depends on various 
factors, including the frequency and severity of the catastrophes, the rate of inflation and the value and geographic or other 
concentrations of insured companies and individuals. Vendor models and proprietary assumptions and processes that we use to 
manage catastrophe exposure may prove to be ineffective due to incorrect assumptions or estimates. For example, modeling for 
terrorism and cyber events may be more difficult and less reliable. 

In addition, legislative and regulatory initiatives and court decisions following major catastrophes (both natural and man-made) could 
require us to pay the insured beyond the provisions of the original insurance policy and may prohibit the application of a deductible, 
resulting in inflated and unanticipated catastrophe claims; or impose other restrictions after the occurrence of a major catastrophe, 
which would reduce our ability to mitigate exposure. 

For further details on potential catastrophic events, including a sensitivity analysis of our exposure to certain catastrophes, see Item 7. 
MD&A — Enterprise Risk Management — Insurance Risks. 

For a discussion regarding the effects of climate change to our business, see “Climate change may adversely affect our business and 
financial condition” below. 

20                            AIG | 2019 Form 10-K 

  
 
 
ITEM 1A | Risk Factors 

Climate change may adversely affect our business and financial condition.  AIG supports the scientific consensus that climate 
change is a reality of increasing global concern. Climate change, indicated by higher concentrations of greenhouse gases, a warming 
atmosphere and ocean, diminished snow and ice, and sea level rise, appears to have contributed to unpredictability, increase in the 
frequency and severity of natural disasters and the creation of uncertainty as to future trends and exposures. As such, climate change 
potentially poses serious financial implications for the insurance industry in areas such as underwriting, claims and investments.    

Climate change exposes us to physical risks which may challenge our ability to effectively underwrite, model and price catastrophe 
risk particularly if the frequency and severity of catastrophic events such as pandemics, hurricanes, tornadoes, floods, wildfires and 
windstorms and other natural disasters continue to increase. For example, losses resulting from actual policy experience may be 
adverse as compared to the assumptions made in product pricing and our ability to mitigate our exposure may be reduced.  

Climate change-related risks may also adversely impact the value of the securities that we hold or lead to increased credit risk of 
other counterparties we transact business with, including reinsurers. In addition, our reputation or corporate brand could be negatively 
impacted as a result of changing customer or societal perceptions of organizations that we either insure or invest in due to their 
actions (or lack thereof) with respect to climate change. We cannot predict the long-term impacts of climate change on our business 
and results of operations. 

Concentration of our insurance, reinsurance and other risk exposures may have adverse effects. We are exposed to risks as a 
result of concentrations in our insurance and reinsurance policies, investments, derivatives and other obligations that we undertake 
for customers and counterparties. We manage these concentration risks by monitoring the accumulation of our exposures to factors 
such as exposure type and size, industry, geographic region, counterparty and other factors. We also seek to use third-party 
reinsurance, hedging and other arrangements to limit or offset exposures that exceed the retention and risk appetite limits we define 
as part of our Risk Appetite Statement. In certain circumstances, however, these risk management arrangements may not be 
available on acceptable terms or may prove to be ineffective for certain exposures. Our risk exposures under insurance and 
reinsurance policies, derivatives and other obligations are, from time to time, compounded by risk exposure assumed in our 
investment business. Also, our exposure for certain single risk coverages and other coverages may be so large that adverse 
experience compared to our expectations may have a material adverse effect on our consolidated results of operations or result in 
additional statutory capital requirements for our subsidiaries.  

Also see Item 7. MD&A – Business Segment Operations – General Insurance – Business Strategy and  – Outlook – Industry and 
Economic Factors. 

Interest rate fluctuations, increased lapses and surrenders, declining investment returns and other events may require our 
subsidiaries to accelerate the amortization of deferred policy acquisition costs (DAC) and record additional liabilities for 
future policy benefits. We incur significant costs in connection with acquiring new and renewal insurance business. DAC represents 
deferred costs that are incremental and directly related to the successful acquisition of new business or renewal of existing business. 
The recovery of these costs is generally dependent upon the future profitability of the related business, but DAC amortization varies 
based on the type of contract. For long-duration traditional business, DAC is generally amortized in proportion to premium revenue 
and varies with lapse experience. Actual lapses in excess of expectations can result in an acceleration of DAC amortization, and 
therefore, adversely impact our pre-tax income. 

DAC for investment-oriented products is generally amortized in proportion to estimated gross profits. Estimated gross profits are 
affected by a number of factors, including levels of current and expected interest rates, net investment income and spreads, net 
realized capital gains and losses, fees, surrender rates, mortality experience, policyholder behavior experience and equity market 
returns and volatility. If actual and/or future estimated gross profits are less than originally expected, then the amortization of these 
costs would be accelerated in the period the actual experience is known and would result in a charge to income. For example, if 
interest rates rise rapidly and significantly, customers with policies that have interest crediting rates below the current market may 
seek competing products with higher returns and we may experience an increase in surrenders and withdrawals of life and annuity 
contracts, and thereby a strain on cash flow. Additionally, this would also result in a decrease in future profitability and an acceleration 
of the amortization of DAC, and therefore lower than expected pre-tax income earned during the then current period. 

We also periodically review products for potential loss recognition events, principally insurance-oriented products. This review 
involves estimating the future profitability of in-force business and requires significant management judgment about assumptions 
including, but not limited to, mortality, morbidity, persistency, maintenance expenses and investment returns, including net realized 
capital gains (losses). If actual experience or revised future expectations result in projected future losses, we may be required to 
amortize any remaining DAC and record additional liabilities through a charge to policyholder benefit expense in the then current 
period, which could negatively affect our results of operations.   

For further discussion of DAC and future policy benefits, see Item 7. MD&A — Critical Accounting Estimates and Notes 10 and 14 to 
the Consolidated Financial Statements. 

AIG | 2019 Form 10-K                         21 

  
 
 
 
ITEM 1A | Risk Factors 

Losses due to nonperformance or defaults by counterparties can materially and adversely affect the value of our 
investments, our profitability and sources of liquidity. We are exposed to credit risk arising from exposures to various 
counterparties related to investments, derivatives, premiums receivable, certain General Insurance businesses and reinsurance 
recoverables. These counterparties include, but are not limited to, issuers of fixed income and equity securities we hold, borrowers of 
loans we hold, customers, trading counterparties, counterparties under swaps and other derivatives contracts, reinsurers, corporate 
and governmental entities whose payments or performance we insure, joint venture partners, clearing agents, exchanges, clearing 
houses and other financial intermediaries and guarantors. These counterparties may default on their obligations to us due to 
bankruptcy, insolvency, receivership, financial distress, lack of liquidity, adverse economic conditions, operational failure, fraud, 
government intervention and other reasons. In addition, for exchange-traded derivatives, such as futures, options as well as "cleared" 
over-the-counter derivatives, we are generally exposed to the credit risk of the relevant central counterparty clearing house and 
futures commission merchants through which we clear derivatives. Defaults by these counterparties on their obligations to us could 
have a material adverse effect on the value of our investments, business, financial condition, results of operations and liquidity. 
Additionally, if the underlying assets supporting the structured securities we invest in default on their payment obligations, our 
securities may incur losses. 

INVESTMENT PORTFOLIO AND CONCENTRATION OF INVESTMENTS 

The performance and value of our investment portfolio are subject to a number of risks and uncertainties, including 
changes in interest rates. Our investments are subject to market risks and uncertainties, including, in addition to interest rate risk, 
currency rate risk, commodity risk and equity risk. In particular, interest rates are highly sensitive to many factors, including monetary 
and fiscal policy, domestic and international economic and political issues and other factors beyond our control. Changes in monetary 
policy or other factors may cause interest rate volatility, which could adversely affect the value of the fixed income securities that we 
hold and could adversely affect our ability to sell these securities. In addition, the evaluation of available-for-sale securities for other-
than-temporary impairments, which may occur if interest rates rise, is a quantitative and qualitative process that is subject to 
significant management judgment. 

For a sensitivity analysis of our exposure to certain market risk factors see Item 7. MD&A – Enterprise Risk Management – Market 
Risk Management. 

For a discussion regarding changes to LIBOR rates, see “Changes in the method for determining LIBOR and the upcoming phasing 
out of LIBOR and uncertainty related to LIBOR replacement rates may affect our business and results of operations” below.  

For a discussion regarding risks associated with interest rate volatility, see “Sustained low, declining or negative interest rates, or 
rapidly increasing interest rates, may materially and adversely affect our profitability” above. 

Furthermore, our alternative investment portfolio, which is subject to increased volatility, includes investments for which changes in 
fair value are reported through pre-tax income. In an economic downturn or declining market, the reduction in our investment income 
due to decreases in the fair value of alternative investments could have a material adverse effect on pre-tax income. 

Our investment portfolio is concentrated in certain segments of the economy. Our results of operations and financial condition 
have in the past been, and may in the future be, adversely affected by the degree of concentration in our investment portfolio. We 
have significant exposure to real estate and real estate-related securities, including residential mortgage-backed, commercial 
mortgage-backed and other asset-backed securities and residential and commercial mortgage loans. We also have significant 
exposures to financial institutions and, in particular, to money center and global banks; certain industries, such as energy and utilities, 
the U.S. federal, state and local government issuers and authorities, and global financial institutions, governments and corporations. 
Events or developments that have a negative effect on any particular industry, asset class, group of related industries or geographic 
region may adversely affect the valuation of our investments to the extent they are concentrated in such segments. Our ability to sell 
assets concentrated in such segments may be limited.  

Our valuation of investments may include methodologies, estimations and assumptions that are subject to differing 
interpretations and could result in changes to investment valuations that may materially adversely affect our results of 
operations, financial condition and liquidity or lead to volatility in our net income. During periods of market disruption, it may be 
difficult to value certain of our investments or derivatives if trading becomes less frequent and/or market data becomes less 
observable. There may be cases where certain assets in normally active markets with significant observable data become inactive 
with insufficient observable data due to the financial environment or market conditions in effect at that time. As a result, valuations 
may include inputs and assumptions that are less observable or require greater estimation and judgment as well as valuation 
methods that are more complex. These values may not be realized in a market transaction, may not reflect the value of the asset and 
may change very rapidly as market conditions change and valuation assumptions are modified. Decreases in value and/or an inability 
to realize that value in a market transaction or other disposition may have a material adverse effect on our results of operations, 
financial condition and liquidity. 

22                            AIG | 2019 Form 10-K 

  
 
 
ITEM 1A | Risk Factors 

Furthermore, accounting treatment of certain investments can lead to volatility in our net income.  For example, we are a party to 
certain modified coinsurance arrangements with Fortitude Holdings which contain an embedded derivative and therefore, if and when 
the sale of our controlling financial interest in Fortitude Holding closes and Fortitude Holdings is deconsolidated, changes in fair value 
associated with the reinsurance agreement will be recorded through the income statement whereas the change in the fair value of the 
invested assets supporting the modified coinsurance arrangements are  generally recorded in other comprehensive income, resulting 
in an accounting asymmetry in our financial statements that may result in a material impact on our net income attributable to common 
shareholders that does not occur today because the reinsurance transactions are currently eliminated in consolidation. 

LIQUIDITY, CAPITAL AND CREDIT 

AIG Parent’s ability to access funds from our subsidiaries is limited. As a holding company, AIG Parent depends on dividends, 
distributions and other payments from its subsidiaries to fund dividends on AIG Common Stock and Preferred Stock, to fund 
repurchases of AIG Common Stock, warrants and debt obligations and to make payments due on its obligations, including its 
outstanding debt. The majority of our investments are held by our regulated subsidiaries. Certain of our subsidiaries are limited in their 
ability to make dividend payments or other distributions to AIG Parent in the future because of the need to support their own capital 
levels or because of regulatory limits or rating agency requirements. The inability of our subsidiaries to make payments, dividends or 
other distributions in an amount sufficient to enable AIG Parent to meet its cash requirements could have an adverse effect on our 
operations, and on our ability to pay dividends, repurchase AIG Common Stock, warrants and debt obligations or to meet our debt 
service obligations. 

Our internal sources of liquidity may be insufficient to meet our needs, including providing capital that may be required by 
our subsidiaries. We need liquidity to pay our operating expenses, interest on our debt, maturing debt obligations and to meet 
capital needs of our subsidiaries, including to maintain regulatory capital ratios, comply with rating agency requirements and meet 
unexpected cash flow obligations as well as pursuant to capital maintenance agreements we have in place with certain subsidiaries. If 
our liquidity is insufficient to meet our needs, at such time, we may need to have recourse to third-party financing, external capital 
markets or other sources of liquidity, which may not be available or could be prohibitively expensive. The availability and cost of any 
additional financing at any given time depends on a variety of factors, including general market conditions, the volume of trading 
activities, the overall availability of credit, regulatory actions and our credit ratings and credit capacity. It is also possible that, as a 
result of such recourse to external financing, customers, lenders or investors could develop a negative perception of our long- or 
short-term financial prospects. Disruptions, volatility and uncertainty in the financial markets, and downgrades in our financial strength 
or credit ratings, may limit our ability to access external capital markets at times and on terms favorable to us to meet our capital and 
liquidity needs or prevent our accessing the external capital markets or other financing sources.  We are also subject to certain other 
restrictions on our capital.  For example, we expect to contribute approximately $1.45 billion of the proceeds of our sale of a 
controlling interest in Fortitude Holdings to certain of our insurance company subsidiaries for a period of time following the closing of 
the transaction. If AIG Parent is unable to satisfy a capital need of a subsidiary, the credit rating agencies could downgrade the 
subsidiary’s financial strength ratings or the subsidiary could become insolvent or, in certain cases, could be seized by its regulator. 

For a further discussion of our liquidity, see Item 7. MD&A — Liquidity and Capital Resources.  

For further discussion of rating agency requirements, see “A downgrade in the Insurer Financial Strength ratings of our insurance or 
reinsurance companies could limit their ability to write or prevent them from writing new business and retaining customers and 
business, and a downgrade in our credit ratings could adversely affect our business, our results of operations or our liquidity” below. 

For further discussion of the Fortitude membership interest purchase agreement, see “Business or asset acquisitions and dispositions 
may expose us to certain risks” below. 

We may not be able to generate cash to meet our needs due to the illiquidity of some of our investments. AIG Parent and its 
subsidiaries have a diversified investment portfolio. However, economic conditions as well as adverse capital market conditions, 
including a lack of buyers, volatility, credit spread changes, interest rate changes, foreign currency exchange rates and/or decline in 
collateral values have in the past impacted, and may in the future impact, the liquidity and value of our investments. 

For example, we have made investments in certain securities that are generally considered illiquid, including certain fixed income 
securities and certain structured securities, privately placed securities, investments in private equity funds and hedge funds, mortgage 
loans, finance receivables and real estate. Collectively, investments in these assets had a fair value of $66 billion at December 31, 
2019. Adverse changes in the valuation of real estate and real estate-linked assets, deterioration of capital markets and widening 
credit spreads have in the past, and may in the future, materially adversely affect the liquidity and the value of our other investment 
portfolios, including our residential and commercial mortgage related securities portfolios.  

In the event additional liquidity is required by one or more of our companies, it may be difficult for us to generate additional liquidity by 
selling, pledging or otherwise monetizing these or other of our investments at reasonable prices and time frames. 

AIG | 2019 Form 10-K                         23 

  
 
 
 
ITEM 1A | Risk Factors 

A downgrade in the Insurer Financial Strength ratings of our insurance or reinsurance companies could limit their ability to 
write or prevent them from writing new business and retaining customers and business, and a downgrade in our credit 
ratings could adversely affect our business, our results of operations or our liquidity. Insurer Financial Strength (IFS) ratings 
are an important factor in establishing the competitive position of insurance or reinsurance companies. IFS ratings measure an 
insurance or reinsurance company’s ability to meet its obligations to contract holders and policyholders.  

Credit rating agencies estimate a company’s ability to meet its ongoing financial obligations and high IFS and credit ratings help 
maintain public confidence in a company’s products, facilitate marketing of products and enhance its competitive position. 
Downgrades of the IFS ratings of our insurance or reinsurance companies could prevent these companies from selling, or make it 
more difficult for them to succeed in selling, products and services, or result in increased policy cancellations, lapses and surrenders, 
termination of, or increased collateral posting obligations under, assumed reinsurance contracts, or return of premiums. Under credit 
rating agency policies concerning the relationship between parent and subsidiary ratings, a downgrade in AIG Parent’s credit ratings 
could result in a downgrade of the IFS ratings of our insurance or reinsurance subsidiaries.  

In addition, a downgrade of our long-term debt ratings by the major rating agencies could potentially increase our financing costs and 
limit the availability of financing. A downgrade would also require us to post additional collateral payments related to derivative 
transactions to which we are a party, and could permit the termination of these derivative transactions. This could adversely affect our 
business, our consolidated results of operations in a reporting period and/or our liquidity. 

Certain rating agencies negatively revised the outlook for our IFS and credit ratings in early 2017, primarily as a result of our reserve 
strengthening in the fourth quarter of 2016 and related concerns regarding our profitability outlook. In 2019 and throughout 2020 to 
date, certain rating agencies revised their outlook for our IFS and credit ratings to stable, while one rating agency has maintained a 
negative outlook. We cannot predict what actions rating agencies may take, or what actions we may take in response to the actions of 
rating agencies, which could adversely affect our business. 

We may be required to post additional collateral because of changes in our reinsurance liabilities to regulated insurance 
companies, or because of regulatory changes that affect our businesses. If our reinsurance liabilities increase, we may be 
required to post additional collateral for insurance company clients that we reinsure. In addition, regulatory changes could require us 
to post additional collateral. The need to post this additional collateral, if significant enough, may require us to sell investments at a 
loss in order to provide securities of suitable credit quality or otherwise secure adequate capital at an unattractive cost. This could 
adversely impact our consolidated results of operations, liquidity and financial condition. 

Changes in the method for determining LIBOR and the upcoming phasing out of LIBOR and uncertainty related to LIBOR 
replacement rates may affect our business and results of operations. Since the UK Financial Conduct Authority announced in 
2017 that it would no longer compel banks to submit London Interbank Offered Rate (LIBOR) rates after 2021, we are determining 
how our hedging strategies, asset portfolio, liabilities, systems and operations may be affected in a post-LIBOR environment.   

Potential changes to LIBOR, as well as uncertainty related to such potential changes and the establishment of any alternative 
reference rates, may adversely affect the market for LIBOR-based securities and could adversely impact the substantial amount of 
derivatives contracts used to hedge our insurance and other liabilities. In addition, the discontinuance of LIBOR or changes or reforms 
to the determination or supervision of LIBOR may result in a sudden or prolonged increase or decrease in reported LIBOR, which 
could have an adverse impact on the market for LIBOR-based securities or the value of our investment portfolio and the derivatives 
contracts used to hedge our insurance and other liabilities.  

Markets are slowly developing in response to these alternative reference rates.  Questions concerning liquidity and how to 
appropriately adjust these rates to eliminate any economic value transfer at the time of transition remain a significant concern for us 
and others in the marketplace. The effect of any changes or reforms to LIBOR or discontinuation of LIBOR on new or existing 
financial instruments to which we have exposure or on our businesses will vary depending on (1) existing fallback provisions in 
individual contracts and (2) whether, how, and when industry participants develop and widely adopt alternative reference rates and 
fallbacks for both legacy and new products or instruments. At this time, we cannot predict how markets will respond to these potential 
alternative reference rates or the effect of any changes to or discontinuation of LIBOR on new or existing financial instruments to 
which we have exposure and our liability profile. 

Internal actions taken to address the transition from LIBOR and to mitigate potential risks include, among other things, ensuring new 
legal contracts and our asset and debt issuances reference appropriate LIBOR fallback provisions and identifying fallback provisions 
in existing contracts and investments which mature after 2021, updating valuation and actuarial models which utilize LIBOR, 
determining the impact of new accounting and tax requirements, adjusting applicable technology applications to be able to support 
both LIBOR and new alternative rates and executing test trades for derivatives, assets and debt issuances utilizing the new 
alternative reference rates.  We also participate in certain LIBOR replacement working groups under the auspices of ISDA and the 
U.S. based Alternative Reference Rate Committee (ARRC) and conduct periodic discussions with our industry peers, banking 

24                            AIG | 2019 Form 10-K 

  
 
 
ITEM 1A | Risk Factors 

institutions and the relevant administrators of LIBOR and the ARRC in order to monitor, provide appropriate feedback and otherwise 
participate in discussions regarding the transition from LIBOR.  

We continue to actively monitor both market and regulatory changes in order to prepare for any discontinuation of the LIBOR 
benchmark. 

BUSINESS AND OPERATIONS 

Pricing for our products is subject to our ability to adequately assess risks and estimate losses. We seek to price our 
insurance and reinsurance products such that premiums, policy fees and other charges and future net investment income earned on 
revenues received will result in an acceptable profit in excess of expected claims, assumed expense loads and the cost of capital. Our 
business is dependent on our ability to price our products effectively and charge appropriate premiums. Pricing adequacy depends on 
a number of factors and assumptions, including proper evaluation of insurance risks, our expense levels, net investment income 
realized, our response to rate actions taken by competitors, legal and regulatory developments and the ability to obtain regulatory 
approval for rate changes. For example, some of our life insurance business and annuity policies provide management the right to 
adjust certain nonguaranteed charges or benefits if necessary; however, this right is limited and may be subject to guaranteed 
minimums or maximums, and the exercise of these rights  could result in reputational and/or litigation risk. Inadequate pricing could 
have a material adverse effect on the profitability of our operations and our financial condition. 

Failure to effectively execute on AIG 200 could result in costs that are greater than expected, savings that are less than 
expected and disruption to our businesses that could have a material effect on our operations or financial condition. In 
2019, we announced AIG 200, our global, multi-year and enterprise-wide program involving transformational change across the 
company that is guided by four core objectives: achieving underwriting excellence, modernizing operating infrastructure, enhancing 
user and customer experiences and becoming a more unified company.  AIG 200 is comprised of ten operational programs that are 
complex and require significant investment and resource prioritization.  We may not achieve some or all of the expected benefits from 
these operational programs, and the work we are undertaking could result in disruption to our businesses and loss of talent.  Other 
risks associated with AIG 200 include delays in execution across the programs, particularly with respect to implementation of 
technology platforms, lack of sufficient resources to execute on a timely basis, inefficiencies stemming from changes that may be 
required to programs or sequencing, and failure to meet operational and financial targets due to additional priorities or other factors.  
These risks may impair our ability to achieve anticipated improvements in our businesses or may otherwise harm our operations 
which could materially and adversely affect our businesses, financial condition and cash flow. 

Guarantees within certain of our products may increase the volatility of our results. Certain of our annuity and life insurance 
products include features that guarantee a certain level of benefits, including guaranteed minimum death benefits (GMDB), 
guaranteed living benefits (GLB), and products with guaranteed interest crediting rates, including crediting rate guarantees tied to the 
performance of various market indices.   

For a discussion of market risk management related to these product features see Item 7. MD&A – Enterprise Risk Management – 
Insurance Risks – Life and Retirement Companies’ Key Risks – Variable Annuity, Index Annuity and Universal Risk Management and 
Hedging Programs. 

Differences between the change in fair value of the embedded derivatives associated with some of these guarantees and the value of 
the related hedging portfolio can be caused by extreme and unanticipated movements in the level of equity markets, interest rates 
and market volatility, policyholder behavior that differs from our assumptions and our inability to purchase hedging instruments at 
prices consistent with the desired risk and return trade-off.  The occurrence of one or more of these events has in the past resulted in, 
and could in the future result in, an increase in the fair value of liabilities associated with the guaranteed benefits, thus reducing our 
pre-tax net income and shareholders’ equity.  

While we believe that our actions have reduced the risks related to guaranteed benefits and guaranteed interest crediting, our 
exposure is not fully, and may not be effectively, hedged.  

For more information regarding these products see Notes 6 and 15 to the Consolidated Financial Statements, Item 1. Business – 
Regulation, and Item 7. MD&A – Critical Accounting Estimates – Guaranteed Benefit Features of Variable Annuity Products. 

Our foreign operations expose us to risks that may affect our operations. We provide insurance, reinsurance, investment and 
other financial products and services to both businesses and individuals in more than 80 countries and jurisdictions. A substantial 
portion of our business is conducted outside the U.S., and we intend to continue to grow business in strategic markets. Operations 
outside the U.S. have in the past been, and may in the future be, affected by regional economic downturns, changes in foreign 
currency exchange rates, political events or upheaval, nationalization and other restrictive government actions, which could also affect 
our other operations. 

AIG | 2019 Form 10-K                         25 

  
 
 
 
ITEM 1A | Risk Factors 

The degree of regulation and supervision in foreign jurisdictions varies. AIG subsidiaries operating in foreign jurisdictions must satisfy 
local regulatory requirements and it is possible that local licenses may require AIG Parent to meet certain conditions. Licenses issued 
by foreign authorities to our subsidiaries are subject to modification and revocation. Consequently, our insurance subsidiaries could 
be prevented from conducting future business in some of the jurisdictions where they currently operate. Adverse actions from any 
single country could adversely affect our results of operations, depending on the magnitude of the event and our financial exposure at 
that time in that country. 

In addition, AIG Parent and its subsidiaries are subject to various extraterritorial laws and regulations, including such laws adopted by 
the U.S. that affect how we do business around the world. These laws and regulations may conflict and we may incur penalties and/or 
reputational harm if we fail to adhere to them. 

On June 23, 2016, the United Kingdom (UK) held a referendum in which a majority voted for the UK to withdraw its membership in the 
European Union (EU), commonly referred to as Brexit. The UK left the EU on January 31, 2020. Under the negotiated withdrawal 
agreement, there is an 11 month “transition period” during which EU rules will continue to apply in the UK and negotiations will 
continue to determine the future relationship between the UK and EU. There can be no assurance that an agreement with regard to 
future trade and wider cooperation will be reached prior to the expiry of the transition period. We have significant operations and 
employees in the UK and other EU member states, and, as a result of Brexit, we have completed a reorganization of our operations 
and legal entity structure in the UK and the EU through the establishment of a European subsidiary in Luxembourg with branches 
across the EEA and Switzerland, and a UK subsidiary. For additional information regarding the reorganization of our European 
operations in light of Brexit, see Item 1. Business – Regulation – International Regulation – Brexit. However, there remains uncertainty 
around the post-Brexit regulatory environment. Brexit has also affected and could continue to affect the U.S. dollar/British pound 
exchange rate, increased the volatility of exchange rates among the euro, British pound and the Japanese yen, and created volatility 
in the financial markets. It is possible that the uncertainty around the outcome of the negotiations between the UK and the EU will 
lead to further turbulence in the financial markets, which may affect the value of our investments and the capital invested in our UK 
and EU subsidiaries. 

Our restructuring initiatives may not yield our expected reductions in expenses and improvements in operational and 
organizational efficiency. We may not be able to fully realize the anticipated expense reductions and operational and organizational 
efficiency improvements we expect to result from our regional and operational restructuring initiatives. Actual costs to implement these 
initiatives may exceed our estimates or we may be unable to fully implement and execute these initiatives as planned. The 
implementation of these initiatives may harm our relationships with customers or employees or our competitive position. Our 
businesses and results of operations may be negatively impacted if we are unable to realize these anticipated expense reductions 
and efficiency improvements or if implementing these initiatives harms our relationships with customers or employees or our 
competitive position. The successful implementation of these initiatives may continue to require us to effect workforce reductions, 
business rationalizations, systems enhancements, business process outsourcing, business and asset dispositions and acquisitions 
and other actions, which depend on a number of factors, some of which are beyond our control. 

We may experience difficulty in marketing and distributing products through our current and future distribution channels. 
Although we distribute our products through a wide variety of distribution channels, we maintain relationships with certain key 
distributors. Distributors have in the past, and may in the future, elect to renegotiate the terms of existing relationships, limit the 
products they sell, including the types of products offered by us, or otherwise reduce or terminate their distribution relationships with 
us. This could be due to various reasons, such as industry consolidation of distributors or other industry changes that increase the 
competition for access to distributors, developments in laws or regulations that affect our business or industry, including the marketing 
and sale of our products and services, adverse developments in our business, adverse rating agency actions or concerns about 
market-related risks. An interruption or reduction in certain key relationships could materially affect our ability to market our products 
and could have a material adverse effect on our businesses, operating results and financial condition. 

In addition, we are responsible for the actions of our employee agents and can, in certain circumstances, be held responsible for the 
actions of our third-party distributors, including broker dealers, registered representatives, insurance agents and agencies and 
marketing organizations, in connection with the marketing and sale of our products by such parties in a manner that is deemed not 
compliant with applicable laws and regulations. This is particularly acute with respect to unaffiliated distributors. If our products are 
distributed to customers for whom they are unsuitable or distributed in a manner deemed inappropriate, we could suffer reputational 
and/or other financial harm to our business.   

For a discussion regarding suitability standards, Item 1. Business – Regulation – U.S. Regulation. 

We are exposed to certain risks if we are unable to maintain the availability of our electronic data systems and safeguard 
our data, which could compromise our ability to conduct business and adversely affect our consolidated financial condition 
or results of operations. We use computer systems to store, retrieve, evaluate and use customer, employee, and company data and 
information. Some of these systems, in turn, rely upon third-party systems, which themselves may rely on the systems of other third 

26                            AIG | 2019 Form 10-K 

  
 
 
ITEM 1A | Risk Factors 

parties. Additionally, some of our systems are older, legacy-type systems that are less efficient and require an ongoing commitment of 
significant resources to maintain or upgrade. Our business is highly dependent on our ability to access these systems to perform 
necessary business functions. These functions include providing insurance or reinsurance quotes, processing premium payments, 
making changes to existing policies, filing and paying claims, administering life and annuity products and mutual funds, providing 
customer support, executing transactions and managing our investment portfolios. Systems failures or outages could compromise our 
ability to perform these functions in a timely manner, which could harm our ability to conduct business, hurt our relationships with our 
business partners and customers and expose us to legal claims as well as regulatory investigations and sanctions. In the event of a 
natural disaster, a computer virus, unauthorized access, a terrorist attack, cyberattack or other disruption inside or outside the U.S., 
our systems may be inaccessible to our employees, customers or business partners for an extended period of time, and we may be 
unable to perform our duties for an extended period of time if our data or systems are disabled, manipulated, destroyed or otherwise 
compromised. 

Like other global companies, our systems have in the past been, and will likely in the future be, subject to or targets of unauthorized 
or fraudulent access, including physical or electronic break-ins or unauthorized tampering, as well as attempted cyber and other 
security threats and other computer-related penetrations. Also, like other global companies, we have an increasing challenge of 
attracting and retaining highly qualified security personnel to assist us in combatting these security threats. The frequency and 
sophistication of such threats continue to increase and often become further heightened in connection with geopolitical tensions. We 
must continuously monitor and develop our information technology networks and infrastructure in an effort to prevent, detect, address 
and mitigate the risk of threats to our data and systems, including malware and computer virus attacks, ransomware, unauthorized 
access, business e-mail compromise, misuse, denial-of-service attacks, system failures and disruptions. There is no assurance that 
our security measures, including information security policies, administrative, technical and physical controls and other actions 
designed as preventative, will provide fully effective protection from such events. AIG maintains cyber risk insurance, but this 
insurance may not cover all costs associated with the consequences of personal, confidential or proprietary information being 
compromised. In some cases, such compromise may not be immediately detected. This may impede or interrupt our business 
operations and could adversely affect our consolidated financial condition or results of operations. 

In addition, we routinely transmit, receive and store personal, confidential and proprietary information by email and other electronic 
means. Although we attempt to keep such information confidential and secure, we may be unable to do so in all events, especially 
with clients, vendors, service providers, counterparties and other third parties who may not have or use appropriate controls to protect 
personal, confidential or proprietary information. Any problems caused by these third parties, including those resulting from 
breakdowns or other disruptions in information technology services provided by a vendor, failure of a vendor to handle current or 
higher volumes, cyber-attacks and security breaches at a vendor have in the past, and could in the future, adversely affect our ability 
to deliver products and services to our customers and otherwise conduct our business. 

Furthermore, certain of our businesses are subject to compliance with laws and regulations enacted by U.S. federal and state 
governments, the European Union or other jurisdictions or enacted by various regulatory organizations or exchanges relating to the 
privacy and security of the information of clients, employees or others. The variety of applicable privacy and information security laws 
and regulations exposes us to heightened regulatory scrutiny and requires us to incur significant technical, legal and other expenses 
in an effort to ensure and maintain compliance. If we are found not to be in compliance with these laws and regulations, we could be 
subjected to significant civil and criminal liability and exposed to reputational harm. For additional information on data protection and 
cybersecurity regulations, see Item 1. Business – Regulation – U.S. Regulation – Privacy, Data Protection and Cybersecurity and – 
International Regulation – Privacy, Data Protection and Cybersecurity, and Item 7. MD&A – Enterprise Risk Management – 
Operational Risk Management – Cybersecurity Risk. Additionally, the compromise of personal, confidential or proprietary information 
could cause a loss of data, give rise to remediation or other expenses, expose us to liability under U.S. and international laws and 
regulations, and subject us to litigation, investigations, sanctions and regulatory and law enforcement action, and result in reputational 
harm and loss of business, which could have a material adverse effect on our business, cash flows, financial condition and results of 
operations. 

We are continuously evaluating and enhancing systems and creating new systems and processes, including to maintain or upgrade 
our business continuity plans (including, for example, use of cloud services), as our business depends on our ability to maintain and 
improve our technology systems for interacting with customers, brokers and employees. Due to the complexity and 
interconnectedness of these systems and processes, these changes, as well as changes designed to update and enhance our 
protective measures to address new threats, increase the risk of a system or process failure or the creation of a gap in the associated 
security measures. Any such failure or gap could adversely affect our business operations and the advancement of our business or 
strategic initiatives. 

Business or asset acquisitions and dispositions may expose us to certain risks. The completion of any business or asset 
acquisition or disposition is subject to certain risks, including those relating to the receipt of required regulatory approvals, the terms 
and conditions of regulatory approvals including any financial accommodations required by regulators, our ability to satisfy such 

AIG | 2019 Form 10-K                         27 

  
 
 
 
ITEM 1A | Risk Factors 

terms, conditions and accommodations, the occurrence of any event, change or other circumstances that could give rise to the 
termination of a transaction and the risk that parties may not be willing or able to satisfy the conditions to a transaction. As a result, 
there can be no assurance that any business or asset acquisition or disposition will be completed as contemplated, or at all, or 
regarding the expected timing of the completion of the acquisition or disposition.  For example, on November 25, 2019, we entered 
into a membership interest purchase agreement with Fortitude Holdings, The Carlyle Group L.P. (Carlyle), Carlyle FRL, L.P., an 
investment fund advised by an affiliate of Carlyle (Carlyle FRL), T&D United Capital Co., Ltd. (T&D) and T&D Holdings, Inc., pursuant 
to which, subject to the satisfaction or waiver of certain conditions set forth therein, Carlyle FRL will purchase from AIG a 51.6 percent 
ownership interest in Fortitude Holdings and T&D will purchase from AIG a 25 percent ownership interest in Fortitude Holdings. There 
can be no guarantee that we will receive the required regulatory approvals or that closing conditions will be satisfied in order to 
consummate the transaction. Once we complete acquisitions or dispositions, there can be no assurance that we will realize the 
anticipated economic, strategic or other benefits of any transaction. For example, the integration of businesses we acquire may not be 
as successful as we anticipate or there may be undisclosed risks present in such businesses. Acquisitions involve a number of risks, 
including operational, strategic, financial, accounting, legal, compliance and tax risks. Difficulties integrating an acquired business 
may result in the acquired business performing differently than we expected (including through the loss of customers) or in our failure 
to realize anticipated expense-related efficiencies. Our existing businesses could also be negatively impacted by acquisitions. Risks 
resulting from future acquisitions may have a material adverse effect on our results of operations and financial condition. In 
connection with a business or asset disposition, we may also hold a concentrated position in securities of the acquirer as part of the 
consideration, which subjects us to risks related to the price of equity securities and our ability to monetize such securities.  In 
addition, with respect to certain dispositions, we are subject to restrictions on our use of proceeds. For example, we expect to 
contribute approximately $1.45 billion of the proceeds of the sale of Fortitude Holdings to certain of our insurance company 
subsidiaries for a period of time following the closing of the transaction. 

Significant legal proceedings may adversely affect our results of operations or financial condition. In the normal course of 
business, we face significant risk from regulatory and governmental investigations and civil actions, litigation and other forms of 
dispute resolution in various domestic and foreign jurisdictions. In our insurance and reinsurance operations, we frequently engage in 
litigation and arbitration concerning the scope of coverage under insurance and reinsurance contracts, and face litigation and 
arbitration in which our subsidiaries defend or indemnify their insureds under insurance contracts. Additionally, from time to time, 
various regulatory and governmental agencies review the transactions and practices of AIG and our subsidiaries in connection with 
industry-wide and other inquiries into, among other matters, the business practices of current and former operating insurance 
subsidiaries. Such investigations, inquiries or examinations could develop into administrative, civil or criminal proceedings or 
enforcement actions, in which remedies could include fines, penalties, restitution or alterations in our business practices, and could 
result in additional expenses, limitations on certain business activities and reputational damage. AIG, our subsidiaries and their 
respective officers and directors are also subject to a variety of additional types of legal disputes brought by holders of AIG securities, 
customers, employees and others, alleging, among other things, breach of contractual or fiduciary duties, bad faith, indemnification 
and violations of federal and state statutes and regulations. Certain of these matters involve potentially significant risk of loss due to 
the possibility of significant jury awards and settlements, punitive damages or other penalties. Many of these matters are also highly 
complex and seek recovery on behalf of a class or similarly large number of plaintiffs. It is therefore inherently difficult to predict the 
size or scope of potential future losses arising from them, and developments in these matters could have a material adverse effect on 
our consolidated financial condition or consolidated results of operations. 

For a discussion of certain legal proceedings, including certain tax controversies, see Notes 17 and 23 to the Consolidated Financial 
Statements. 

Indemnity claims could be made against us in connection with divested businesses. We have provided financial guarantees 
and indemnities in connection with the businesses we have sold, as described in greater detail in Note 17 to the Consolidated 
Financial Statements. While we do not currently believe that claims under these indemnities will be material, it is possible that 
significant indemnity claims could be made against us. If such a claim or claims were successful, it could have a material adverse 
effect on our results of operations, cash flows and liquidity.  

For additional information on these financial guarantees and indemnities see Note 17 to the Consolidated Financial Statements.  

Our risk management policies and procedures may prove to be ineffective and leave us exposed to unidentified or 
unanticipated risk, which could adversely affect our businesses or result in losses. We have developed and continue to 
develop enterprise-wide risk management policies and procedures to mitigate risk and loss to which we are exposed.  

There are, however, inherent limitations to risk management strategies because there may exist, or develop in the future, risks that we 
have not sufficiently or accurately anticipated or identified. For example, our current business continuity and disaster recovery plans 
may not be sufficient to reduce the impact of pandemics and other natural or man-made catastrophic events that are beyond our 
anticipated thresholds or impact tolerances. If our risk management policies and procedures are ineffective, we may suffer 
unexpected losses and could be materially adversely affected. As our businesses change and the markets in which we operate 

28                            AIG | 2019 Form 10-K 

  
 
 
ITEM 1A | Risk Factors 

evolve, our risk management framework may not evolve at the same pace as those changes. As a result, there is a risk that new 
products or new business strategies may present risks that are not appropriately identified, monitored or managed. In times of market 
stress, unanticipated financial market movements or unanticipated claims experience resulting from adverse mortality, morbidity or 
policyholder behavior, the effectiveness of our risk management strategies may be limited, resulting in losses to us. In addition, there 
can be no assurance that we can effectively review and monitor all risks or that all of our employees will follow our risk management 
policies and procedures. 

REGULATION 

Our businesses are heavily regulated and changes in laws and regulations may affect our operations, increase our 
insurance subsidiary capital requirements or reduce our profitability. Our operations generally, and our insurance and 
reinsurance subsidiaries, in particular, are subject to extensive and potentially conflicting laws and regulations in the jurisdictions in 
which we operate.  Our business and financial condition are also subject to supervision and regulation by authorities in the various 
jurisdictions in which we do business. Supervision and regulation relate to numerous aspects of our business and financial condition. 
Federal, state and foreign regulators also periodically review and investigate our insurance and reinsurance businesses, including 
AIG-specific and industry-wide practices. The primary purpose of insurance regulation is the protection of our insurance and 
reinsurance contract holders, and not our investors. The extent of domestic regulation on our insurance and reinsurance business 
varies, but generally is governed by state statutes that delegate regulatory, supervisory and administrative authority to state insurance 
departments. In addition, federal and state securities laws and regulations apply to certain of our insurance products that are 
considered ‘securities’ under such laws, including our variable annuity contracts, variable life insurance policies and the separate 
accounts that issue them, as well as our broker-dealer, investment advisor and mutual funds operations. The laws and regulations 
that apply to our business and operations generally grant regulatory agencies and/or self-regulatory organizations broad rulemaking 
and enforcement powers, including the power to regulate the issuance, sale and distribution of our products, the delivery of our 
services, the nature or extent of disclosures required to be given to our customers, the compensation of our distribution partners, the 
manner in which we handle claims on our policies and the administration of our policies and contracts  and to  limit or restrict the 
conduct of business for failure to comply with applicable securities laws and regulations.  

We strive to comply with laws and regulations applicable to our businesses, operations and legal entities. The application of and 
compliance with such laws and regulations may be subject to interpretation, evolving industry practices and regulatory expectations 
that could result in increased compliance costs. The relevant authorities may not agree with our interpretation of these laws and 
regulations, including our implementation of requirements related to new or changes in capital, reserving and accounting treatment, or 
with our policies and procedures adopted to address evolving industry practices or meet regulatory expectations. Such authorities’ 
interpretation and views may also change from time to time.  If we are found not to have complied with applicable legal or regulatory 
requirements, these authorities could preclude or temporarily suspend us from carrying on some or all of our activities, impose 
substantial fines or require corrective actions to be taken, which individually or in the aggregate could adversely affect our business, 
operations and financial condition. 

We also strive to maintain all required licenses and approvals. Regulatory authorities have relatively broad discretion to grant, renew 
or revoke licenses and approvals. If we do not have the required licenses and approvals, these authorities could preclude or 
temporarily suspend us from carrying on some or all of our activities or impose substantial fines. Further, insurance regulatory 
authorities have relatively broad discretion to issue orders of supervision, which permit them to apply enhanced supervision to the 
business and operations of an insurance or reinsurance company. 

In the U.S., the RBC formula is designed to measure the adequacy of an insurer’s statutory surplus in relation to the risks inherent in 
its business. Regulators in other jurisdictions in which we do business have adopted capital and liquidity standards applicable to 
insurers and reinsurers operating in their jurisdiction. Failure to comply with such RBC capital, liquidity and similar requirements would 
generally permit the insurance regulator to take certain regulatory actions that could materially impact the affected company’s 
operations. Those actions range from requiring an insurer to submit a plan describing how it would regain a specified RBC ratio to a 
mandatory regulatory takeover of the company. The NAIC and certain international standard-setting bodies are also considering and 
testing methodologies for assessing group-wide regulatory capital, which might evolve into more formal group-wide capital 
requirements on certain insurance companies and/or their holding companies that may augment state-law RBC standards, and similar 
international standards, that apply at the legal entity level, and such capital calculations may be made, in whole or in part, on bases 
other than the statutory statements of our insurance and reinsurance subsidiaries. We cannot predict the effect these initiatives may 
have on our business, consolidated results of operations, liquidity and financial condition.  

See “Actions by foreign governments, regulators and international standard setters could result in substantial additional regulation to 
which we may be subject” below for additional information on increased capital and other requirements that may be imposed on us. 

The degree of regulation and supervision in foreign jurisdictions varies. AIG subsidiaries operating in foreign jurisdictions must satisfy 
local regulatory requirements and it is possible that local licenses may require AIG Parent to meet certain conditions. Licenses issued 

AIG | 2019 Form 10-K                         29 

  
 
 
 
ITEM 1A | Risk Factors 

by foreign authorities to our subsidiaries are subject to modification and revocation. Accordingly, our insurance subsidiaries could be 
prevented from conducting future business in certain of the jurisdictions where they currently operate. Adverse actions from any single 
country could adversely affect our business, consolidated results of operations, liquidity and financial condition, depending on the 
magnitude of the event and our financial exposure at that time in that country. 

For further discussion of our regulatory environment see Item 1. Business – Regulation. 

Actions by foreign governments, regulators and international standard setters could result in substantial additional 
regulation to which we may be subject. We cannot predict the impact laws and regulations adopted in foreign jurisdictions may 
have on the financial markets generally or our businesses, results of operations or cash flows. It is possible such laws and 
regulations, our satisfaction of the IAIG criteria and certain standard-setting initiatives by the FSB and the IAIS, including, but not 
limited to, the IAIS’ development of a Common Framework for the Supervision of IAIGs, a holistic framework for the assessment and 
mitigation of systemic risk and a risk-based global ICS, and implementation of Solvency II in the European Union, may significantly 
alter our business practices. They may also limit our ability to engage in capital or liability management, require us to raise additional 
capital, and impose burdensome requirements and additional costs. It is also possible that the laws and regulations adopted in foreign 
jurisdictions will differ from one another, and that they could be inconsistent with the laws and regulations of other jurisdictions in 
which we operate, including the U.S. 

For further details on these international regulations and their potential impact on AIG and its businesses, see Item 1. Business – 
Regulation – International Regulation. 

The USA PATRIOT Act, the Foreign Corrupt Practices Act, the Office of Foreign Assets Control regulations and similar laws 
and regulations that apply to us may expose us to significant penalties. The USA PATRIOT Act of 2001 requires companies to 
know certain information about their clients and to monitor their transactions for suspicious activities. The Foreign Corrupt Practices 
Act makes it unlawful for certain classes of persons and entities to make payments to foreign government officials to assist in 
obtaining or retaining business. Also, the Department of the Treasury’s Office of Foreign Assets Control administers regulations 
requiring U.S. persons to refrain from doing business, or allowing their clients to do business through them, with certain organizations 
or individuals on a prohibited list maintained by the U.S. government or with certain countries. The UK, the EU and other jurisdictions 
maintain similar laws and regulations. The laws and regulations of other jurisdictions may sometimes conflict with those of the U.S.  
Although we have instituted compliance programs to address these requirements, as well as potential conflicts of law, there are 
inherent risks in global transactions. 

Attempts to efficiently manage the impact of Regulation XXX, Actuarial Guideline AXXX and Principle-Based Reserving 
(PBR) may not be successful in whole or in part resulting in an adverse effect on our financial condition and results of 
operations. Regulation XXX requires insurers to establish additional statutory reserves for term life insurance policies with long-term 
premium guarantees and universal life policies with secondary guarantees. In addition, NAIC Actuarial Guideline 38 (Guideline AXXX) 
clarifies the application of Regulation XXX as to certain universal life insurance policies with secondary guarantees. In December 
2012, the NAIC approved a new Valuation Manual (VM) containing a principle-based approach to life insurance company reserves, 
which became effective on January 1, 2017, and replaced Regulation XXX and Guideline AXXX for new life insurance business 
issued after January 1, 2017. As permitted by applicable regulations, we deferred implementing PBR until January 1, 2020, and have 
applied it as of such date for relevant life insurance business issued on or after January 1, 2020. 

For additional information regarding principle-based reserving, see Item 1. Business – Regulation – U.S. Regulation – Insurance 
Regulation. 

For the portion of our life insurance business subject to Regulation XXX and Guideline AXXX, our domestic Life and Retirement 
companies manage the capital impact of statutory reserve requirements under Regulation XXX and Guideline AXXX through 
reinsurance transactions. The application of Regulation XXX and Guideline AXXX involve numerous interpretations. If state insurance 
departments do not agree with our interpretations or if regulations change with respect to our ability to manage the capital impact of 
certain statutory reserve requirements, our statutory reserve requirements could increase, or our ability to take reserve credit for 
reinsurance transactions could be reduced or eliminated. As a result, we could be required to raise capital to replace the reserve 
credit provided by the reinsurance transactions or incur higher costs to obtain reinsurance, each of which could adversely affect our 
financial condition or results of operations. 

For the portion of our life insurance business subject to PBR, the application of PBR involves numerous interpretations. If our actions 
to efficiently manage the impact of PBR on our life insurance business reserving are not successful, we may incur higher operating 
costs or our sales of these products may be affected.  

For additional information on statutory reserving requirements under Regulation XXX and Guideline AXXX and our use of reinsurance 
see Note 20 to the Consolidated Financial Statements. 

30                            AIG | 2019 Form 10-K 

  
 
 
ITEM 1A | Risk Factors 

Third parties we rely upon to provide certain business and administrative services on our behalf may not perform as 
anticipated, which could have an adverse effect on our business and results of operations. We rely on the use of third-party 
providers to deliver contracted services in a broad range of areas, including the administration or servicing of certain policies and 
contracts and investment accounting and operational functions. Some of these providers are located outside the U.S., which exposes 
us to business disruptions and political risks inherent when conducting business outside of the U.S. We periodically negotiate 
provisions and renewals of these relationships, and there can be no assurance that such terms will remain acceptable to us or such 
third parties. If such third-party providers experience disruptions, do not perform as anticipated or in compliance with applicable laws 
and regulations, or such third-party provider in turn relies on services from another third-party provider, who experiences such 
disruptions, nonperformance or noncompliance, we may experience operational difficulties, an inability to meet obligations (including, 
but not limited to, legal, regulatory or policyholder obligations), a loss of business, increased costs or reputational harm, or suffer other 
negative consequences, all of which may have a material adverse effect on our business, consolidated results of operations, liquidity 
and financial condition.   

For a discussion regarding cyber risk arising from third-party providers, see “We are exposed to certain risks if we are unable to 
maintain the availability of our electronic data systems and safeguard our data, which could compromise our ability to conduct business 
and adversely affect our consolidated financial condition or results of operations” above. 

New laws and regulations may affect our businesses, results of operations, financial condition and ability to compete 
effectively. Legislators, regulators and self-regulatory organizations have in the past, and may in the future, periodically consider 
various proposals that may affect, among other things, our business practices and product designs, how we market, sell or service 
certain products we offer, our capital, reserving and accounting requirements, or the profitability of certain of our businesses. New 
laws and regulations may even affect our ability to conduct certain businesses at all, including proposals relating to restrictions on the 
type of activities in which financial institutions are permitted to engage. These proposals could also impose additional taxes on a 
limited subset of financial institutions and insurance companies (either based on size, activities, geography or other criteria). It is 
uncertain whether and how these and other such proposals would apply to us, those who sell or service our products, or our 
competitors or how they could impact our ability to compete effectively, as well as our business, consolidated results of operations, 
liquidity and financial condition. 

Certain provisions of Dodd-Frank remain relevant to insurance groups generally, including AIG. The Financial Stability 
Oversight Council (Council) rescinded our designation as a nonbank SIFI on September 29, 2017, but the Council remains authorized 
under Dodd-Frank to determine, subject to certain statutory and regulatory standards and to recent changes to the Council’s guidance 
favoring an activities-based approach to systemic risk identification and mitigation, that certain nonbank financial companies be 
designated as nonbank SIFIs subject to supervision by the Board of Governors of the Federal Reserve System and enhanced 
prudential standards. The Council may also recommend that state insurance regulators or other regulators apply new or heightened 
standards and safeguards for activities or practices that we and other insurers or other nonbank financial services companies, 
including insurers, engage in. Additionally, Dodd-Frank directs existing and newly created government agencies and bodies to 
promulgate regulations implementing the law, which is an ongoing process. There remains considerable uncertainty as to the potential 
adoption and timing of additional regulatory changes related to Dodd-Frank. We cannot predict the requirements of any additional 
regulations that may be ultimately adopted or the impact they may have on our businesses, consolidated results of operations, 
liquidity and financial condition. 

See Item 1. Business – Regulation – U.S. Regulation – Dodd-Frank for further discussion of provisions of Dodd-Frank that remain 
relevant to insurance groups generally. 

An “ownership change” could limit our ability to utilize tax loss and credit carryforwards to offset future taxable income. As 
of December 31, 2019, on a U.S. GAAP basis, we had U.S. federal net operating loss carryforwards of approximately $32.1 billion 
and $2.2 billion in foreign tax credits. Our ability to use these tax attributes to offset future taxable income may be significantly limited 
if we experience an “ownership change” as defined in Section 382 of the Internal Revenue Code of 1986, as amended (the Code). In 
general, an ownership change will occur when the percentage of AIG Parent's ownership (by value) by one or more “5-percent 
shareholders” (as defined in the Code) has increased by more than 50 percentage points over the lowest percentage owned by such 
shareholders at any time during the prior three years (calculated on a rolling basis). An entity that experiences an ownership change 
generally will be subject to an annual limitation on its pre-ownership change tax loss and credit carryforwards equal to the equity value 
of the corporation immediately before the ownership change, multiplied by the long-term, tax-exempt rate posted monthly by the IRS 
(subject to certain adjustments). The annual limitation would be increased each year to the extent that there is an unused limitation in 
a prior year. The limitation on our ability to utilize tax loss and credit carryforwards arising from an ownership change under Section 
382 of the Code would depend on the value of our equity at the time of any ownership change. If we were to experience an 
“ownership change”, it is possible that a significant portion of our tax loss and credit carryforwards could expire before we would be 
able to use them to offset future taxable income. 

AIG | 2019 Form 10-K                         31 

  
 
 
 
ITEM 1A | Risk Factors 

On March 9, 2011, our Board adopted our Tax Asset Protection Plan (the Plan) to help protect these tax loss and credit carryforwards, 
and on December 14, 2016, the Board adopted an amendment to the Plan, extending its expiration date to December 14, 2019. Our 
shareholders ratified the amendment of the Plan at our 2017 Annual Meeting of Shareholders. Thereafter, on December 11, 2019, the 
Board adopted a second amendment to the Plan, extending its expiration date to December 11, 2022.  The Board intends to submit 
the third amendment of the Plan to our shareholders for ratification at our 2020 Annual Meeting of Shareholders.  At our 2011 Annual 
Meeting of Shareholders, shareholders adopted a protective amendment to our Restated Certificate of Incorporation (Protective 
Amendment), which is designed to prevent certain transfers of AIG Common Stock that could result in an “ownership change”. At our 
2017 Annual Meeting of Shareholders, our shareholders approved the amendment to our Amended and Restated Certificate of 
Incorporation to adopt a successor to the Protective Amendment that contains substantially the same terms as the Protective 
Amendment but would expire on June 28, 2020.  The Board intends to submit to our shareholders for approval at our 2020 Annual 
Meeting of Shareholders an amendment and restatement to our Amended and Restated Certificate of Incorporation to adopt a 
successor to the Protective Amendment that contains substantially the same terms as the Protective Amendment but would expire on 
the third anniversary of the date of our 2019 Annual Meeting of Shareholders.  

The Plan is designed to reduce the likelihood of an “ownership change” by (i) discouraging any person or group from becoming a 4.99 
percent shareholder and (ii) discouraging any existing 4.99 percent shareholder from acquiring additional shares of AIG Common 
Stock. The Protective Amendment generally restricts any transfer of AIG Common Stock that would (i) increase the ownership by any 
person to 4.99 percent or more of AIG Common Stock then outstanding or (ii) increase the percentage of AIG Common Stock owned 
by a Five Percent Stockholder (as defined in the Plan). Despite the intentions of the Plan and the Protective Amendment to deter and 
prevent an “ownership change”, such an event may still occur. In addition, the Plan and the Protective Amendment may make it more 
difficult and more expensive to acquire us, and may discourage open market purchases of AIG Common Stock or a non-negotiated 
tender or exchange offer for AIG Common Stock. Accordingly, the Plan and the Protective Amendment may limit a shareholder’s 
ability to realize a premium over the market price of AIG Common Stock in connection with any stock transaction. 

Changes to tax laws, including U.S. legislation enacted in late 2017, could increase our corporate taxes or make some of our 
products less attractive to consumers. On December 22, 2017 President Trump signed major tax legislation into law (Public Law 
115-97) (the Tax Act). The Tax Act, known informally as the Tax Cuts and Jobs Act, reduced the statutory rate of U.S. federal 
corporate income tax to 21 percent and enacted numerous other changes impacting AIG and the insurance industry. 

The reduction in the statutory U.S. federal corporate income tax rate is expected to positively impact AIG’s future U.S. after-tax 
earnings. Other changes in the Tax Act that broaden the tax base by reducing or eliminating deductions for certain items (e.g., 
reductions to separate account dividends received deductions, disallowance of entertainment expenses, and limitations on the 
deduction of certain executive compensation costs) will offset a portion of the benefits from the lower statutory rate. Other specific 
changes, including the calculation of insurance tax reserves and the amortization of deferred acquisition costs, will impact the timing 
of our tax expense items and could impact the pricing of certain insurance products. 

In addition to changing the taxation of corporations in general and insurance companies in particular, the Tax Act temporarily reduced 
certain tax rates for individuals and increased the exemption for the federal estate tax. These changes could reduce demand in the 
U.S. for life insurance and annuity contracts, which would reduce our income due to lower sales of these products or potential 
increased surrenders of in-force business. 

Furthermore, the overall impact of the Tax Act is subject to the effect of other complex provisions in the Tax Act (including the base 
erosion and anti-abuse tax (BEAT) and global intangible low-taxed income (GILTI)), which reduce a portion of the benefit from the 
lower statutory U.S. federal rate. While the U.S. tax authorities issued formal guidance and recently issued proposed and final 
regulations for BEAT and other provisions of the Tax Act, there are still certain aspects of the Tax Act that remain unclear. AIG will 
continue to review the impact of BEAT, GILTI and related provisions as further guidance is issued. Any further guidance may result in 
changes to the interpretations and assumptions we made and actions we may take, which as a result may impact the amounts 
recorded with respect to international provisions of the Tax Act, possibly materially.  

In addition, new tax laws outside the U.S. similar to BEAT or enacted in response to proposals by the Organisation for Economic Co-
operation and Development could make substantive changes to the global international tax regime.  Such changes could impact 
cross border reinsurance transactions, which could increase our tax costs globally. 

Finally, it is possible that tax laws will be further changed either in a technical corrections bill or entirely new legislation. It remains 
difficult to predict whether or when there will be any tax law changes or further guidance by the authorities in the U.S. or elsewhere in 
the world having a material adverse effect on our business, consolidated results of operations, liquidity and financial condition, as the 
impact of broad proposals on our business can vary substantially depending upon the specific changes or further guidance made and 
how the changes or guidance are implemented by the authorities.  

For additional information see Item 7. MD&A – Consolidated Results of Operations – U.S. Tax Reform Overview. 

32                            AIG | 2019 Form 10-K 

  
 
 
ITEM 1A | Risk Factors 

COMPETITION AND EMPLOYEES 

We face intense competition in each of our businesses. Our businesses operate in highly competitive environments, both 
domestically and overseas. Our principal competitors are other large multinational insurance organizations, as well as banks, 
investment banks and other nonbank financial institutions. The insurance industry in particular is highly competitive. Within the U.S., 
our General Insurance companies compete with other stock companies, specialty insurance organizations, mutual insurance 
companies and other underwriting organizations. Our Life and Retirement companies compete in the U.S. with life insurance 
companies and other participants in related financial services fields. Overseas, our subsidiaries compete for business with the foreign 
insurance operations of large U.S. insurers and with global insurance groups and local companies. 

Technological advancements and innovation in the insurance industry, including those related to evolving customer preferences and 
the digitization of insurance products may present competitive risks. Technological advancements and innovation are occurring in 
distribution, underwriting, claims and operations at a rapid pace, and that pace may increase, particularly as companies increasingly 
use data analytics and technology as part of their business strategy. While we seek opportunities to leverage technological 
advancements and innovation for our customers’ benefit, our business and results of operations could be materially and adversely 
affected if external technological advancements or innovation, or the regulation of technological advancements or innovation, limit our 
ability to retain existing business, write new business at adequate rates or on appropriate terms, render our insurance products less 
suitable or impact our ability to adapt or deploy current products as quickly and effectively as our competitors. 

Reductions of our credit ratings or IFS ratings or negative publicity may make it more difficult to compete to retain existing customers 
and to maintain our historical levels of business with existing customers and counterparties. General Insurance companies and Life 
and Retirement companies compete through a combination of risk acceptance criteria, product pricing, and terms and conditions. 
Retirement services companies compete through crediting rates and the issuance of guaranteed benefits. A decline in our position as 
to any one or more of these factors could adversely affect our profitability. 

Competition for employees in our industry is intense, and we may not be able to attract and retain the highly skilled people 
we need to support our business. Our success depends, in large part, on our ability to attract and retain key people. Due to the 
intense competition in our industry for key employees with demonstrated ability, we may be unable to hire or retain such employees. 
In addition, we may experience higher than expected employee turnover and difficulty attracting new employees as a result of 
uncertainty from strategic actions and organizational and operational changes. Losing any of our key people also could have a 
material adverse effect on our operations given their skills, knowledge of our business, years of industry experience and the potential 
difficulty of promptly finding qualified replacement employees. Our business and consolidated results of operations could be materially 
adversely affected if we are unsuccessful in attracting and retaining key employees. 

Managing key employee succession and retention is critical to our success. We would be adversely affected if we fail to 
adequately plan for the succession of our senior management and other key employees. While we have succession plans and long-
term compensation plans designed to retain our employees, our succession plans may not operate effectively and our compensation 
plans cannot guarantee that the services of these employees will continue to be available to us. 

Employee error and misconduct may be difficult to detect and prevent and may result in significant losses. There have been 
a number of cases involving fraud or other misconduct by employees in the financial services industry in recent years and we run the 
risk that employee misconduct could occur. Instances of fraud, illegal acts, errors, failure to document transactions properly or to obtain 
proper internal authorization, misuse of customer or proprietary information, or failure to comply with regulatory requirements or our 
internal policies may result in losses and/or reputational damage. It is not always possible to deter or prevent employee misconduct, 
and the controls that we have in place to prevent and detect this activity may not be effective in all cases. 

We may not be able to protect our intellectual property and may be subject to infringement claims. We rely on a combination 
of contractual rights and copyright, trademark, patent and trade secret laws to establish and protect our intellectual property. Although 
we use a broad range of measures to protect our intellectual property rights, third parties may infringe or misappropriate our intellectual 
property. We have, and may in the future, litigate to enforce and protect our intellectual property and to determine its scope, validity or 
enforceability, which could divert significant resources and may not prove successful. Litigation to enforce our intellectual property rights 
may not be successful and cost a significant amount of money. The inability to secure or enforce the protection of our intellectual 
property assets could harm our reputation and have a material adverse effect on our business and our ability to compete. We also may 
be subject to costly litigation in the event that another party alleges our operations or activities infringe upon their intellectual property 
rights, including patent rights, or violate license usage rights. Any such intellectual property claims and any resulting litigation could 
result in significant expense and liability for damages, and in some circumstances we could be enjoined from providing certain products 
or services to our customers, or utilizing and benefiting from certain patent, copyrights, trademarks, trade secrets or licenses, or 
alternatively could be required to enter into costly licensing arrangements with third parties, all of which could have a material adverse 
effect on our business, consolidated results of operations and financial condition. 

AIG | 2019 Form 10-K                         33 

  
 
 
 
ITEM 1A | Risk Factors 

ESTIMATES AND ASSUMPTIONS 

Estimates used in the preparation of financial statements and modeled results used in various areas of our business may 
differ materially from actual experience. Our financial statements are prepared in conformity with U.S. Generally Accepted 
Accounting Principles (U.S. GAAP), which requires the application of accounting policies that often involve a significant degree of 
judgment. The accounting policies that we consider most dependent on the application of estimates and assumptions, and therefore 
may be viewed as critical accounting estimates, are described in Item 7. MD&A — Critical Accounting Estimates. These accounting 
estimates require the use of assumptions, some of which are highly uncertain at the time of estimation. These estimates are based on 
judgment, current facts and circumstances, and, when applicable, internally developed models. Therefore, actual results could differ 
from these estimates, possibly in the near term, and could have a material effect on our consolidated financial statements. 

In addition, we employ models to price products, calculate reserves and value assets, as well as evaluate risk and determine capital 
requirements, among other uses. These models rely on estimates and projections that are inherently uncertain, may use incomplete, 
outdated or incorrect data or assumptions and may not operate properly. To the extent that any of our operating practices and 
procedures do not accurately produce, or reproduce, data that we use to conduct any or all aspects of our business, such errors may 
negatively impact our business, reputation, results of operations, and financial condition. For example, modeling for man-made 
catastrophes, such as terrorism and cyber events is especially difficult and less reliable given such models are in the early stages of 
development and therefore, not widely adopted or available. As our businesses continue to expand and evolve, the number and 
complexity of models we employ has grown, increasing our inherent exposure to error in the design, implementation or use of models, 
including the associated input data, controls and assumptions, and the controls we have in place to mitigate their risk may not be 
effective in all cases. 

Changes in accounting principles and financial reporting requirements impact our consolidated results of operations and 
financial condition. Our financial statements are subject to the application of U.S. GAAP, which is periodically revised. Accordingly, 
from time to time, we are required to adopt new or revised accounting standards issued by recognized authoritative bodies, including 
the Financial Accounting Standards Board (FASB). 

The FASB has revised the accounting standards for insurance contracts. The FASB-adopted standards as of December 31, 2017 
focused on disclosures for short-duration insurance contracts, which primarily relate to our property casualty products. In addition, the 
FASB issued Accounting Standards Update (ASU) No. 2018-12 – Targeted Improvements to the Accounting for Long-Duration 
Contracts, which has an effective date of January 1, 2022 and will significantly change the accounting measurements and disclosures 
for long-duration insurance contracts, which primarily relates to our life and annuity products. Changes to the manner in which we 
account for long-duration products could impact our consolidated results of operations, liquidity and financial condition. 

The FASB issued ASU No. 2016-13 – Measurement of Credit Losses on Financial Instruments, which took effect on January 1, 2020. 
This standard changes how we account for credit losses for most financial assets, premiums receivable and reinsurance receivables. 
The standard replaces the existing incurred loss impairment model with a new “current expected credit loss model” that generally will 
result in earlier recognition of credit losses. The standard applies to financial assets subject to credit losses, including loans measured 
at amortized cost, reinsurance receivables and certain off-balance sheet credit exposures. Additionally, the impairment of available-
for-sale debt securities, including purchased credit deteriorated securities, are subject to the new guidance and are measured in a 
similar manner, except that losses will be recognized as allowances rather than reductions in the amortized cost of the securities. The 
standard impacts our consolidated results of operations, liquidity and financial condition and will require additional information to be 
disclosed in the Notes to the Consolidated Financial Statements.     

The adoption of the newly issued standards as well as other future accounting standards could impact our reported consolidated 
results of operations, liquidity and reported financial condition.  

For a discussion of the impact of accounting pronouncements that have been issued but are not yet required to be implemented see 
Note 2 to the Consolidated Financial Statements. 

Changes in our assumptions regarding the discount rate and expected rate of return for our pension and other 
postretirement benefit plans may result in increased expenses and reduce our profitability. We determine our pension and 
other postretirement benefit plan costs based on assumed discount rates, expected rates of return on plan assets and trends in health 
care costs. Changes in these assumptions, including from the impact of a sustained low interest rate environment or rapidly rising 
interest rates, may result in increased expenses which could impact our consolidated results of operations, liquidity and financial 
condition.  

For further details on our pension and postretirement benefit plans see Note 22 to the Consolidated Financial Statements. 

34                            AIG | 2019 Form 10-K 

  
 
 
 
 
ITEM 1A | Risk Factors 

If our businesses do not perform well and/or their estimated fair values decline, we may be required to recognize an 
impairment of our goodwill or to establish a valuation allowance against the deferred income tax assets, which could have a 
material adverse effect on our results of operations and financial condition. Goodwill represents the excess of the amounts we 
paid to acquire subsidiaries and other businesses over the fair value of their net assets at the date of acquisition. We test goodwill at 
least annually for impairment. Impairment testing is performed based upon estimates of the fair value of the “reporting unit” to which 
the goodwill relates. The fair value of the reporting unit is impacted by the performance of the business and could be adversely 
impacted if new business, customer retention, profitability or other drivers of performance differ from expectations, or upon the 
occurrence of certain events, including a significant and adverse change in regulations, legal factors, accounting standards or 
business climate, or an adverse action or assessment by a regulator. If it is determined that goodwill has been impaired, we must 
write down goodwill by the amount of the impairment, with a corresponding charge to net income (loss). These write-downs could 
have a material adverse effect on our consolidated results of operations, liquidity and financial condition. For further discussion 
regarding goodwill impairment, see Item 7. MD&A – Critical Accounting Estimates – Impairment Charges – Goodwill Impairment and 
Note 13 to the Consolidated Financial Statements. 

Deferred income tax represents the tax effect of the differences between the book and tax basis of assets and liabilities. Deferred tax 
assets are assessed periodically by management to determine if they are realizable. The performance of the business, including the 
ability to generate future taxable income from a variety of sources and planning strategies, is factored into management’s 
determination. If, based on available evidence, it is more likely than not that the deferred tax asset will not be realized, then a 
valuation allowance must be established with a corresponding charge to net income. Such charges could have a material adverse 
effect on our consolidated results of operations, liquidity and financial condition. For further discussion regarding deferred tax assets, 
see Item 7. MD&A – Critical Accounting Estimates – Income Taxes and Note 23 to the Consolidated Financial Statements.

ITEM 1B | Unresolved Staff Comments 

There are no material unresolved written comments that were received from the SEC staff 180 days or more before the end of our 
fiscal year relating to periodic or current reports under the Securities Exchange Act of 1934. 

ITEM 2 | Properties 

During 2019, we executed a sale and concurrent leaseback of our corporate headquarters building, which includes a portion of the 
operations of our General Insurance companies, located at 175 Water Street, New York, New York. We operate from approximately 
167 offices in the United States and approximately 342 offices in approximately 54 foreign countries. We own 14 office buildings in the 
United States. 

Our General Insurance companies own offices in 12 foreign countries and jurisdictions including Bermuda, Ecuador, Japan, Mexico, 
the UK and Venezuela. The remainder of the office space we use is leased. We believe that our leases and properties are sufficient 
for our current purposes. 

LOCATIONS OF CERTAIN ASSETS 

As of December 31, 2019, approximately 15 percent of our consolidated assets were located outside the U.S. and Canada, including 
$405 million of cash and securities on deposit with regulatory authorities in those locations.  

For additional geographic information see Note 3 to the Consolidated Financial Statements.  

For total carrying values of cash and securities deposited by our insurance subsidiaries under requirements of regulatory authorities 
see Note 7 to the Consolidated Financial Statements.   

Operations outside the U.S. and Canada and assets held abroad may be adversely affected by political developments in foreign 
countries, including tax changes, nationalization and changes in regulatory policy, as well as by consequence of hostilities and unrest. 
The risks of such occurrences and their overall effect upon us vary from country to country and cannot be predicted. If expropriation 
or nationalization does occur, our policy is to take all appropriate measures to seek recovery of any affected assets. Certain of the 
countries in which our business is conducted have currency restrictions that generally cause a delay in a company’s ability to 
repatriate assets and profits.  

For additional information see Item 1A. Risk Factors — Business and Operations. 

AIG | 2019 Form 10-K                         35 

  
 
 
 
 
 
ITEM 3 | Legal Proceedings 

For a discussion of legal proceedings see Note 17 to the Consolidated Financial Statements, which is incorporated herein by 
reference. 

ITEM 4 | Mine Safety Disclosures 

Not applicable.

Part II 
ITEM 5 | Market for Registrant’s Common Equity, Related 
Stockholder Matters and Issuer Purchases of Equity Securities 

AIG’s common stock, par value $2.50 per share (AIG Common Stock), is listed on the New York Stock Exchange (NYSE: AIG).There 
were approximately 22,327 stockholders of record of AIG Common Stock as of February 10, 2020.  

Equity Compensation Plans 

Our table of equity compensation plans will be included in the definitive proxy statement for AIG’s 2020 Annual Meeting of 
Shareholders. The definitive proxy statement will be filed with the SEC no later than 120 days after the end of AIG’s fiscal year 
pursuant to Regulation 14A. 

Purchases of Equity Securities 

On February 13, 2019, our Board of Directors authorized an additional increase to its previous repurchase authorization of AIG 
Common Stock of $1.5 billion. 

During the three-month period ended December 31, 2019, we did not repurchase any shares of AIG Common Stock or any warrants 
to purchase shares of AIG Common Stock under this authorization. 

As of December 31, 2019, approximately $2.0 billion remained under the authorization. We did not repurchase any shares of AIG 
Common Stock or any warrants to purchase shares of AIG Common Stock  from January 1, 2020 to February 12, 2020. Shares may 
be repurchased from time to time in the open market, private purchases, through forward, derivative, accelerated repurchase or 
automatic repurchase transactions or otherwise (including through the purchase of warrants). Certain of our share repurchases have 
been and may from time to time be effected through Exchange Act Rule 10b5-1 repurchase plans. The timing of any future share 
repurchases will depend on market conditions, our business and strategic plans, financial condition, results of operations, liquidity and 
other factors. The repurchase of AIG Common Stock is also subject to the terms of AIG’s Series A 5.85% Non-Cumulative Preferred 
Stock (Series A Preferred Stock), pursuant to which AIG may not (other than in limited circumstances) purchase, redeem or otherwise 
acquire AIG Common Stock unless the full dividends for the latest completed dividend period on all outstanding shares of Series A 
Preferred Stock have been declared and paid or provided for. 

For additional information on our share purchases see Note 18 to the Consolidated Financial Statements.   

36                            AIG | 2019 Form 10-K 

  
 
 
 
ITEM 5 | Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 

Common Stock Performance Graph 

The following Performance Graph compares the cumulative total shareholder return on AIG Common Stock for a five-year period 
(December 31, 2014 to December 31, 2019) with the cumulative total return of the S&P’s 500 stock index (which includes AIG), the 
S&P Property and Casualty Insurance Index and the S&P Life and Health Insurance Index.   

Value of $100 Invested on December 31, 2014 
(All $ as of December 31st) 

Dividend reinvestment has been assumed and returns have been weighted to reflect relative stock market capitalization. 

AIG 
S&P 500 
S&P 500 Property & Casualty Insurance Index 
S&P 500 Life & Health Insurance 

$ 

2014 
100.00 
100.00 
100.00 
100.00 

$ 

2015 
112.15 
101.38 
109.53 
93.69 

$ 

As of December 31,  
2017 
2016 
112.56 
120.86 
138.29 
113.51 
155.10 
126.73 
136.20 
116.98 

$ 

$ 

2018 

76.44 
132.23 
147.83 
107.91 

$ 

2019 
102.11 
173.86 
186.07 
132.92 

AIG | 2019 Form 10-K                         37 

  
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 6 | Selected Financial Data  

The Selected Consolidated Financial Data should be read in conjunction with Management’s Discussion and Analysis of 
Financial Condition and Results of Operations and the Consolidated Financial Statements and accompanying notes 
included elsewhere herein.  

ITEM 6 | Selected Financial Data 

(in millions, except per common share data) 

Revenues: 

Premiums 

Policy fees 

Net investment income 

Net realized capital gains (losses) 

Other income 

Total revenues 

Benefits, losses and expenses: 

Policyholder benefits and losses incurred 

Interest credited to policyholder account balances 

Amortization of deferred policy acquisition costs 

General operating and other expenses 

Interest expense 

(Gain) loss on extinguishment of debt 

Net (gain) loss on sale of divested businesses 

2019  

Years Ended December 31, 
2018  

2017  

2016  

2015  

$ 

30,561 

$ 

30,614 

$ 

31,374 

$ 

34,393 

$ 

36,655 

3,015 

14,619 

632 

919 

49,746 

2,791 

12,476 

(130) 

1,638 

47,389 

2,935 

14,179 

(1,380) 

2,412 

49,520 

25,402 

27,412 

29,972 

3,832 

5,164 

8,537 

1,417 

32 

75 

3,754 

5,386 

9,302 

1,309 

7 

(38) 

3,592 

4,288 

9,107 

1,168 

(5) 

(68) 

2,732 

14,065 

(1,944) 

3,121 

52,367 

32,437 

3,705 

4,521 

10,989 

1,260 

74 

(545) 

2,755 

14,053 

776 

4,088 

58,327 

31,345 

3,731 

5,236 

12,686 

1,281 

756 

11 

Total benefits, losses and expenses 

44,459 

47,132 

48,054 

52,441 

55,046 

Income (loss) from continuing operations before income tax 
expense 

Income tax expense 

Income (loss) from continuing operations 

Income (loss) from discontinued operations, net of income taxes 

Net income (loss) 

Net income from continuing operations attributable 

to noncontrolling interests 

Net income (loss) attributable to AIG 

Less: Dividends on preferred stock 

5,287 

1,166 

4,121 

48 

4,169 

821 

3,348 

22 

257 

154 

103 

(42) 

61 

67 

(6) 

- 

1,466 

7,526 

(6,060) 

4 

(6,056) 

28 

(6,084) 

- 

(74) 

185 

(259) 

(90) 

(349) 

500 

(849) 

- 

3,281 

1,059 

2,222 

- 

2,222 

26 

2,196 

- 

Net income (loss) attributable to AIG common shareholders 

$ 

3,326 

$ 

(6) 

$ 

(6,084) 

$ 

(849) 

$ 

2,196 

Income (loss) per common share attributable to AIG 

   common shareholders: 
Basic: 

Income (loss) from continuing operations 

Income (loss) from discontinued operations 

$ 

Net income (loss) attributable to AIG common shareholders 

Diluted: 

Income (loss) from continuing operations 

Income (loss) from discontinued operations 

Net income (loss) attributable to AIG common shareholders 

Dividends declared per common share 

3.74 

0.05 

3.79 

3.69 

0.05 

3.74 

1.28 

$ 

0.04 

$ 

(6.54) 

$ 

(0.70) 

$ 

1.69 

(0.05) 

(0.01) 

0.04 

(0.05) 

(0.01) 

1.28 

- 

(6.54) 

(6.54) 

- 

(6.54) 

1.28 

(0.08) 

(0.78) 

(0.70) 

(0.08) 

(0.78) 

1.28 

- 

1.69 

1.65 

- 

1.65 

0.81 

38                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
Year-end balance sheet data: 

Total investments 

Total assets 

Long-term debt and debt of consolidated investment entities 

Total liabilities 

Total AIG shareholders' equity 

Total equity 

Book value per common share 

Book value per common share, excluding Accumulated other 

comprehensive income (loss)(a)  

Adjusted book value per common share(a)  
Return on common equity 
Adjusted return on common equity(a)  

(in millions) 

Other data: 

Catastrophe-related losses(b) (c) 
Prior year (favorable) unfavorable development(d) 
Other-than-temporary impairments 

Adjustment to federal deferred tax valuation allowance 

Impact of Tax Act 

Net positive (negative) adjustment from update of 

ITEM 6 | Selected Financial Data 

$  337,615 

$  314,209 

$  322,292 

$  328,175 

$  338,354 

525,064 

35,350 

457,637 

65,675 

67,427 

74.93 

491,984 

34,540 

434,675 

56,361 

57,309 

65.04 

498,301 

31,640 

432,593 

65,171 

65,708 

498,264 

30,912 

421,406 

76,300 

76,858 

496,842 

29,249 

406,632 

89,658 

90,210 

72.49   

76.66   

75.10   

69.20 

58.89 

5.3  % 

8.3 

2019  

66.67 

54.95 

0.0 % 

2.1 

66.41 

54.74 

(8.4) % 

4.1 

73.41 

58.57 

(1.0) % 

0.6 

72.97 

58.94 

2.2  % 

3.7 

Years Ended December 31, 
2018  

2017  

2016  

2015  

$ 

1,278 

$ 

2,885 

$ 

4,167 

$ 

1,331 

$ 

(294) 

174 

(44) 

- 

362 

251 

21 

62 

978 

260 

43 

6,687 

5,788 

559 

83 

- 

731 

4,119 

671 

110 

- 

3 

Life and Retirement actuarial assumptions 

$ 

(10) 

$ 

(228) 

$ 

68 

$ 

(427) 

$ 

(a)  Book value per common share excluding Accumulated other comprehensive income (loss) (AOCI), Book value per common share excluding AOCI and DTA (Adjusted 

book value per common share), and return on common equity – adjusted after-tax income attributable to AIG common shareholders excluding AOCI and DTA (Adjusted 
return on common equity) are non-GAAP financial measures and the reconciliations to the relevant GAAP financial measures are below. For additional information see 
Item 7. MD&A — Use of Non-GAAP Measures.  

(b)  Natural catastrophe losses are generally weather or seismic events having a net impact on AIG in excess of $10 million each and man-made catastrophe losses, such 

as terrorism and civil disorders that exceed the $10 million threshold. 

(c)  Represents catastrophe related losses for General Insurance, net of reinsurance and reinstatement premiums related to catastrophes. 

(d)  For discussion on prior year development see MD&A – Insurance Reserves – Prior Year Development. 

Items Affecting Comparability Between Periods 

The following are significant developments that affected multiple periods and financial statement captions. 

BUSINESS ACQUISITION 

On July 18, 2018, we completed the purchase of Validus Holdings, Ltd. (Validus). On November 6, 2018, we completed the 
acquisition of Glatfelter Insurance Group (Glatfelter). 

ASSET DISPOSITIONS  

In 2015, we sold all of our ordinary shares of AerCap Holdings N.V. received as part of the consideration for the sale of International 
Lease Finance Corporation. In 2016, we sold United Guaranty to Arch Capital Group Ltd. In 2017, we sold Fuji Life to FWD Group 
and certain international insurance operations to Fairfax Financial Holdings Limited (Fairfax).   

For further discussion on the 2017 and 2018 asset dispositions and the 2018 purchases of Validus and Glatfelter, see Note 1 to the 
Consolidated Financial Statements.  

On November 13, 2018, we sold a 19.9 percent ownership interest in Fortitude Holdings to TC Group Cayman Investment Holdings, 
L.P. (TCG), an affiliate of The Carlyle Group L.P. (Carlyle).  On November 25, 2019, we entered into an agreement to sell a controlling 
financial interest in Fortitude Holdings.  The assets and liabilities related to Fortitude Holdings, which are not eliminated in 
consolidation, are classified as held for sale and are reported in Other Assets and Other liabilities in our Consolidated Balance Sheet 
since Fortitude Holdings is held for sale.   

For further discussion on these Fortitude Holdings transactions, see Note 4 to the Consolidated Financial Statements. 

AIG | 2019 Form 10-K                         39 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 6 | Selected Financial Data 

Reconciliation of Non-GAAP Measures Included in Selected Financial Data 

The following table presents a reconciliation of Book value per common share to Book value per common share, excluding 
AOCI and Book value per common share, excluding AOCI and DTA (Adjusted book value per common share), which are non-
GAAP measures. For additional information see Item 7. MD&A — Use of Non-GAAP Measures. 

(in millions, except per common share data) 

Total AIG shareholders' equity 

Preferred equity 

Total AIG common shareholders' equity 
Accumulated other comprehensive income (loss) 

Total AIG common shareholders' equity, excluding AOCI 
Deferred tax assets 

Adjusted common shareholders' equity 

Total common shares outstanding 

Book value per common share 

Book value per common share, excluding AOCI 

Adjusted book value per common share 

$ 

$ 

2019  

65,675  $ 
485 

65,190 

4,982 

60,208 

8,977 

51,231 

At December 31, 
2017  

2018  

2016  

2015 

56,361  $ 

65,171  $ 

76,300  $ 

89,658 

- 

56,361 

(1,413) 

57,774 

10,153 

47,621 

- 

65,171 

5,465 

59,706 

10,492 

49,214 

- 

76,300 

3,230 

73,070 

14,770 

58,300 

- 

89,658 

2,537 

87,121 

16,751 

70,370 

869,999,031 

866,609,429 

899,044,657 

995,335,841  1,193,916,617 

74.93  $ 
69.20 

58.89 

65.04  $ 

72.49  $ 

76.66  $ 

66.67 

54.95 

66.41 

54.74 

73.41 

58.57 

75.10 

72.97 

58.94 

The following table presents a reconciliation of Return on common equity to Adjusted return on common equity, which is a 
non-GAAP measure.  For additional information see Item 7. MD&A — Use of Non-GAAP Measures. 

Years Ended December 31, 

(dollars in millions) 

Net income (loss) attributable to AIG common shareholders 

Adjusted after-tax income attributable to AIG common shareholders 

Average AIG common shareholders' equity 

Average AOCI 

Average AIG common shareholders' equity, excluding average AOCI 

Average DTA 

Average adjusted AIG common shareholders' equity 

Return on common equity 

Adjusted return on common equity 

$ 

$ 

$ 

2019 
3,326    $ 
4,084   

62,205    $ 
3,261   

58,944   

9,605   
49,339    $ 

5.3  % 
8.3   

2018 

2017 

2016 

(6)  $ 

(6,084)  $ 

(849)  $ 

1,064 

2,231 

406 

2015 

2,196 

2,872 

60,819 

$ 

72,348 

$ 

86,617 

$  101,558 

1,193 

59,626 

10,133 

4,675 

67,673 

13,806 

5,722 

80,895 

15,905 

7,598 

93,960 

15,803 

49,493 

$ 

53,867 

$ 

64,990 

$ 

78,157 

0.0 %  

2.1 

(8.4) %  

(1.0) %  

4.1 

0.6 

2.2  % 

3.7 

40                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Management’s Discussion and Analysis of Financial 

Condition and Results of Operations  

Cautionary Statement Regarding Forward-Looking Information 

This Annual Report on Form 10-K and other publicly available documents may include, and officers and representatives of AIG may 
from time to time make and discuss, projections, goals, assumptions and statements that may constitute “forward-looking statements” 
within the meaning of the Private Securities Litigation Reform Act of 1995. These projections, goals, assumptions and statements are 
not historical facts but instead represent only a belief regarding future events, many of which, by their nature, are inherently uncertain 
and outside AIG’s control. These projections, goals, assumptions and statements include statements preceded by, followed by or 
including words such as “will,” “believe,” “anticipate,” “expect,” “intend,” “plan,” “focused on achieving,” “view,” “target,” “goal” or 
“estimate.” These projections, goals, assumptions and statements may relate to future actions, prospective services or products, 
future performance or results of current and anticipated services or products, sales efforts, expenses, the outcome of contingencies 
such as legal proceedings, anticipated organizational, business or regulatory changes, anticipated sales, monetization and/or 
acquisitions of businesses or assets, or successful integration of acquired businesses, management succession and retention plans, 
exposure to risk, trends in operations and financial results.  

It is possible that AIG’s actual results and financial condition will differ, possibly materially, from the results and financial condition 
indicated in these projections, goals, assumptions and statements. Factors that could cause AIG’s actual results to differ, possibly 
materially, from those in the specific projections, goals, assumptions and statements include: 

•  changes in market and industry conditions; 

•  disruptions in the availability of AIG’s electronic data systems 

• 

the occurrence of catastrophic events, both natural and 
man-made, and the effects of climate change; 

•  AIG’s ability to effectively execute on AIG 200 operational 
programs designed to achieve underwriting excellence, 
modernization of AIG’s operating infrastructure, enhanced 
user and customer experiences and unification of AIG; 

•  AIG’s ability to consummate the sale of its controlling 
interest in Fortitude Holdings and AIG’s ability to 
successfully manage Legacy Portfolios; 

•  changes in judgments concerning potential cost saving 

opportunities; 

•  actions by credit rating agencies;  
•  changes in judgments concerning insurance underwriting 

• 

and insurance liabilities;  
the impact of potential information technology, 
cybersecurity or data security breaches, including as a 
result of cyber-attacks or security vulnerabilities; 

• 

• 

or those of third parties; 
the effectiveness of strategies to recruit and retain key 
personnel and to implement effective succession plans; 
the requirements, which may change from time to time, of the 
global regulatory framework to which AIG is subject; 
•  significant legal, regulatory or governmental proceedings; 
•  concentrations in AIG’s investment portfolios; 
•  changes to the valuation of AIG’s investments; 
•  AIG’s ability to successfully dispose of, monetize and/or 
acquire businesses or assets or successfully integrate 
acquired businesses; 

•  changes in judgments concerning the recognition of deferred 

tax assets and goodwill impairment; and 

•  such other factors discussed in: 

–  Part I, Item 1A. Risk Factors of this Annual Report; and 

–  this Part II, Item 7. Management’s Discussion and Analysis 
of Financial Condition and Results of Operations (MD&A) of 
this Annual Report. 

We are not under any obligation (and expressly disclaim any obligation) to update or alter any projections, goals, assumptions or 
other statements, whether written or oral, that may be made from time to time, whether as a result of new information, future events or 
otherwise.

AIG | 2019 Form 10-K                         41 

  
 
 
ITEM 7 | Index to Item 7 

INDEX TO ITEM 7 

Use of Non-GAAP Measures 
Critical Accounting Estimates 
Executive Summary 
Overview 
Financial Performance Summary 
AIG's Outlook – Industry and Economic Factors 

Consolidated Results of Operations 
Business Segment Operations 
General Insurance 
Life and Retirement 
Other Operations  
Legacy Portfolio 

Investments 
Overview 
Investment Highlights in 2019 
Investment Strategies 
Credit Ratings 
Impairments 

Insurance Reserves 
Loss Reserves 
Life and Annuity Reserves and DAC 

Liquidity and Capital Resources 
Overview 
Analysis of Sources and Uses of Cash 
Liquidity and Capital Resources of AIG Parent and Subsidiaries 
Credit Facilities 
Contractual Obligations 
Off-Balance Sheet Arrangements and Commercial Commitments 
Debt 
Credit Ratings 
Financial Strength Ratings 
Regulation and Supervision 
Dividends 
Repurchases of AIG Common Stock 
Dividend Restrictions 

Enterprise Risk Management 
Overview 
Risk Governance Structure 
Risk Appetite, Limits, Identification, and Measurement 
Credit Risk Management 
Market Risk Management 
Liquidity Risk Management 
Operational Risk Management 
Insurance Risks 
Other Business Risks 

Glossary 
Acronyms 
Throughout the MD&A, we use certain terms and abbreviations, which are summarized in the Glossary and Acronyms. 

Page 
43 

45 
60 
60 
61 
64 

67 
73 
74 
86 
104 
106 

109 
109 
109 
109 
111 
118 

122 
122 
125 

134 
134 
136 
137 
139 
140 
141 
142 
144 
144 
145 
145 
145 
145 

146 
146 
146 
147 
149 
150 
155 
156 
158 
166 

167 
170 

We have incorporated into this discussion a number of cross-references to additional information included throughout this Annual 
Report to assist readers seeking additional information related to a particular subject.

42                            AIG | 2019 Form 10-K 

   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Use of Non-GAAP Measures 

Use of Non-GAAP Measures   

In Item 1. Business, Item 6. Selected Financial Data and throughout this MD&A, we present our financial condition and results of 
operations in the way we believe will be most meaningful and representative of our business results. Some of the measurements we 
use are “non-GAAP financial measures” under Securities and Exchange Commission rules and regulations. GAAP is the acronym for 
“generally accepted accounting principles” in the United States. The non-GAAP financial measures we present may not be 
comparable to similarly-named measures reported by other companies. 

Book value per common share, excluding accumulated other comprehensive income (AOCI) and Book value per common 
share, excluding AOCI and deferred tax assets (DTA) (Adjusted book value per common share) are used to show the amount 
of our net worth on a per-common share basis. We believe these measures are useful to investors because they eliminate items that 
can fluctuate significantly from period to period, including changes in fair value of our available for sale securities portfolio, foreign 
currency translation adjustments and U.S. tax attribute deferred tax assets. These measures also eliminate the asymmetrical impact 
resulting from changes in fair value of our available for sale securities portfolio wherein there is largely no offsetting impact for certain 
related insurance liabilities. We exclude deferred tax assets representing U.S. tax attributes related to net operating loss 
carryforwards and foreign tax credits as they have not yet been utilized. Amounts for interim periods are estimates based on 
projections of full-year attribute utilization. As net operating loss carryforwards and foreign tax credits are utilized, the portion of the 
DTA utilized is included in these book value per common share metrics. Book value per common share, excluding AOCI, is derived by 
dividing total AIG common shareholders’ equity, excluding AOCI, by total common shares outstanding. Adjusted book value per 
common share is derived by dividing total AIG common shareholders’ equity, excluding AOCI and DTA (Adjusted Common 
Shareholders’ Equity), by total common shares outstanding. The reconciliation to book value per common share, the most 
comparable GAAP measure, is presented in Item 6. Selected Financial Data. 

Return on common equity – Adjusted after-tax income excluding AOCI and DTA (Adjusted return on common equity) is used 
to show the rate of return on common shareholders’ equity. We believe this measure is useful to investors because it eliminates items 
that can fluctuate significantly from period to period, including changes in fair value of our available for sale securities portfolio, foreign 
currency translation adjustments and U.S. tax attribute deferred tax assets. This measure also eliminates the asymmetrical impact 
resulting from changes in fair value of our available for sale securities portfolio wherein there is largely no offsetting impact for certain 
related insurance liabilities. We exclude deferred tax assets representing U.S. tax attributes related to net operating loss 
carryforwards and foreign tax credits as they have not yet been utilized. Amounts for interim periods are estimates based on 
projections of full-year attribute utilization. As net operating loss carryforwards and foreign tax credits are utilized, the portion of the 
DTA utilized is included in Adjusted return on common equity. Adjusted return on common equity is derived by dividing actual or 
annualized adjusted after-tax income attributable to AIG common shareholders by average Adjusted Common Shareholders’ Equity. 
The reconciliation to return on common equity, the most comparable GAAP measure, is presented in Item 6. Selected Financial Data. 

Adjusted after-tax income attributable to AIG common shareholders is derived by excluding the tax effected adjusted pre-tax 
income (APTI) adjustments described below, dividends on preferred stock, and the following tax items from net income attributable to 
AIG: 

  deferred income tax valuation allowance releases and charges;  

  changes in uncertain tax positions and other tax items related to legacy matters having no relevance to our current businesses or 

operating performance; and 

  net tax charge related to the enactment of the Tax Cuts and Jobs Act (Tax Act); 

and by excluding the net realized capital gains (losses) from noncontrolling interests. 

We use the following operating performance measures because we believe they enhance the understanding of the underlying 
profitability of continuing operations and trends of our business segments. We believe they also allow for more meaningful 
comparisons with our insurance competitors. When we use these measures, reconciliations to the most comparable GAAP measure 
are provided on a consolidated basis in the Consolidated Results of Operations section of this MD&A. 

Adjusted revenues exclude Net realized capital gains (losses), income from non-operating litigation settlements (included in Other 
income for GAAP purposes) and changes in fair value of securities used to hedge guaranteed living benefits (included in Net 
investment income for GAAP purposes). Adjusted revenues is a GAAP measure for our operating segments. 

AIG | 2019 Form 10-K                         43 

  
 
 
 
 
 
 
ITEM 7 | Use of Non-GAAP Measures 

Adjusted pre-tax income is derived by excluding the items set forth below from income from continuing operations before income 
tax. This definition is consistent across our segments. These items generally fall into one or more of the following broad categories: 
legacy matters having no relevance to our current businesses or operating performance; adjustments to enhance transparency to the 
underlying economics of transactions; and measures that we believe to be common to the industry. APTI is a GAAP measure for our 
segments. Beginning in the first quarter of 2019, on a prospective basis, the changes in the fair value of equity securities are excluded 
from adjusted pre-tax income (loss). Excluded items include the following: 

  changes in fair value of securities used to hedge guaranteed 

  pension expense related to a one-time lump sum payment to 

living benefits; 

former employees; 

  changes in benefit reserves and deferred policy acquisition 
costs (DAC), value of business acquired (VOBA), and sales 
inducement assets (SIA) related to net realized capital gains 
and losses; 

  changes in the fair value of equity securities; 

 

loss (gain) on extinguishment of debt; 

  all net realized capital gains and losses except earned 

income (periodic settlements and changes in settlement 
accruals) on derivative instruments used for non-qualifying 
(economic) hedging or for asset replication. Earned income 
on such economic hedges is reclassified from net realized 
capital gains and losses to specific APTI line items based on 
the economic risk being hedged (e.g. net investment income 
and interest credited to policyholder account balances);  

 

income or loss from discontinued operations; 

  net loss reserve discount benefit (charge); 

 

income and loss from divested businesses;  

  non-operating litigation reserves and settlements; 

 

 

 

 

restructuring and other costs related to initiatives designed to 
reduce operating expenses, improve efficiency and simplify 
our organization;  

the portion of favorable or unfavorable prior year reserve 
development for which we have ceded the risk under 
retroactive reinsurance agreements and related changes in 
amortization of the deferred gain; 

integration and transaction costs associated with acquired 
businesses; 

losses from the impairment of goodwill; and 

  non-recurring external costs associated with the 

implementation of non-ordinary course legal or regulatory 
changes or changes to accounting principles. 

  General Insurance 

–  Ratios: We, along with most property and casualty insurance companies, use the loss ratio, the expense ratio and the 

combined ratio as measures of underwriting performance. These ratios are relative measurements that describe, for every $100 
of net premiums earned, the amount of losses and loss adjustment expenses (which for General Insurance excludes net loss 
reserve discount), and the amount of other underwriting expenses that would be incurred. A combined ratio of less than 100 
indicates underwriting income and a combined ratio of over 100 indicates an underwriting loss. Our ratios are calculated using 
the relevant segment information calculated under GAAP, and thus may not be comparable to similar ratios calculated for 
regulatory reporting purposes. The underwriting environment varies across countries and products, as does the degree of 
litigation activity, all of which affect such ratios. In addition, investment returns, local taxes, cost of capital, regulation, product 
type and competition can have an effect on pricing and consequently on profitability as reflected in underwriting income and 
associated ratios. 

–  Accident year loss and combined ratios, as adjusted: both the accident year loss and combined ratios, as adjusted, exclude 
catastrophe losses and related reinstatement premiums, prior year development, net of premium adjustments, and the impact of 
reserve discounting. Natural catastrophe losses are generally weather or seismic events having a net impact on AIG in excess 
of $10 million each and man-made catastrophe losses, such as terrorism and civil disorders that exceed the $10 million 
threshold. We believe that as adjusted ratios are meaningful measures of our underwriting results on an ongoing basis as they 
exclude catastrophes and the impact of reserve discounting which are outside of management’s control. We also exclude prior 
year development to provide transparency related to current accident year results. 

  Life and Retirement 

–  Premiums and deposits: includes direct and assumed amounts received and earned on traditional life insurance policies, 
group benefit policies and life-contingent payout annuities, as well as deposits received on universal life, investment-type 
annuity contracts, Federal Home Loan Bank (FHLB) funding agreements and mutual funds. 

Results from discontinued operations are excluded from all of these measures.

44                            AIG | 2019 Form 10-K 

  
 
 
ITEM 7 | Critical Accounting Estimates 

Critical Accounting Estimates 

The preparation of financial statements in accordance with GAAP requires the application of accounting policies that often involve a 
significant degree of judgment. 

The accounting policies that we believe are most dependent on the application of estimates and assumptions, 
which are critical accounting estimates, are related to the determination of: 

 

loss reserves; 

  valuation of future policy benefit liabilities and timing and extent of loss recognition; 

  valuation of liabilities for guaranteed benefit features of variable annuity products; 

  valuation of embedded derivatives for fixed index annuity and life products; 

  estimated gross profits to value deferred acquisition costs for investment-oriented products; 

 

 

 

 

 

reinsurance assets; 

impairment charges, including other-than-temporary impairments on available for sale securities, impairments on other 
invested assets, including investments in life settlements, allowances for loan losses, and goodwill impairment; 

liability for legal contingencies; 

fair value measurements of certain financial assets and liabilities; and 

income tax assets and liabilities, including recoverability of our net deferred tax asset and the predictability of future tax 
operating profitability of the character necessary to realize the net deferred tax asset and estimates associated with the Tax 
Act. 

These accounting estimates require the use of assumptions about matters, some of which are highly uncertain at the time of 
estimation. To the extent actual experience differs from the assumptions used, our consolidated financial condition, results of 
operations and cash flows could be materially affected.  

INSURANCE LIABILITIES 

Loss Reserves 

The estimate of the loss reserves relies on several key judgments:  

 

 

 

 

the determination of the actuarial models used as the basis for these estimates;   

the relative weights given to these models by product line; 

the underlying assumptions used in these models; and  

the determination of the appropriate groupings of similar product lines and, in some cases, the disaggregation of dissimilar losses 
within a product line.  

We use numerous assumptions in determining the best estimate of reserves for each line of business. The importance of any specific 
assumption can vary by both line of business and accident year. Because actual experience can differ from key assumptions used in 
establishing reserves, there is potential for significant variation in the development of loss reserves. This is particularly true for long-
tail classes of business.  

All of our methods to calculate net reserves include assumptions about estimated reinsurance recoveries and their collectability. 
Reinsurance collectability is evaluated independently of the reserving process and appropriate allowances for uncollectible 
reinsurance are established. 

AIG | 2019 Form 10-K                         45 

 
 
 
 
ITEM 7 | Critical Accounting Estimates 

OVERVIEW OF LOSS RESERVING PROCESS AND METHODS 

Our loss reserves can generally be categorized into two distinct groups. Short-tail reserves consists principally of U.S. Property and 
Special Risks, Europe Property and Special Risks, U.S. Personal Insurance, and Europe and Japan Personal Insurance. Long-tail 
reserves include U.S. Workers’ Compensation, U.S. Excess Casualty, U.S. Other Casualty, U.S. Financial Lines, Europe Casualty 
and Financial Lines, and U.S. Run-Off Long Tail Insurance Lines.   

Short-Tail Reserves 

For our short-tail coverages, such as property, where the nature of claims is generally high frequency with short reporting periods, 
with volatility arising from occasional severe events, the process for recording non-catastrophe quarterly loss reserves is geared 
toward maintaining IBNR based on percentages of net earned premiums for that business, rather than projecting ultimate loss ratios 
based on reported losses. For example, the IBNR reserve required for the latest accident quarter for a product line such as 
homeowners might be approximately 20 percent of the quarter’s earned premiums. This level of reserve would generally be recorded 
regardless of the actual losses reported in the current quarter, thus recognizing severe events as they occur. The percent of premium 
factor reflects both our expectation of the ultimate loss costs associated with the line of business and the expectation of the 
percentage of ultimate loss costs that have not yet been reported.  The expected ultimate loss costs generally reflect the average loss 
costs from a period of preceding accident quarters that have been adjusted for changes in rate and loss cost levels, mix of business, 
known exposure to unreported losses, or other factors affecting the particular line of business. The expected percentage of ultimate 
loss costs that have not yet been reported would be derived from historical loss emergence patterns. For more mature quarters, 
specific loss development methods would be used to determine the IBNR. For other product lines where the nature of claims is high 
frequency but low severity, methods including loss development, frequency/severity or a multiple of average monthly losses may be 
used to determine IBNR reserves. IBNR for claims arising from catastrophic events or events of unusual severity would be 
determined in close collaboration with the claims department’s knowledge of known information, using alternative techniques or 
expected percentages of ultimate loss cost emergence based on historical loss emergence of similar claim types. 

Long-Tail Reserves 

Estimation of ultimate net losses and loss adjustment expenses (net losses) for our long-tail casualty lines of business is a 
complex process and depends on a number of factors, including the product line and volume of business, as well as estimates of  
reinsurance recoveries. Experience in the more recent accident years generally provides limited statistical credibility of reported net 
losses on long-tail casualty lines of business. That is because in the more recent accident years, a relatively low proportion of 
estimated ultimate net incurred losses are reported or paid. Therefore, IBNR reserves constitute a relatively high proportion of net 
losses. 

For our longer-tail lines, we generally make actuarial and other assumptions with respect to the following: 

 

 

 

 

Loss cost trend factors are used to establish expected loss ratios for subsequent accident years based on the projected loss ratios for prior 
accident years. 

Expected loss ratios are used for the latest accident year (i.e., accident year 2019 for the year-end 2019 loss reserve analysis) and, in some 
cases for accident years prior to the latest accident year. The expected loss ratio generally reflects the projected loss ratio from prior accident 
years, adjusted for the loss cost trend and the effect of rate changes and other quantifiable factors on the loss ratio. For low-frequency, high-
severity lines of business such as excess casualty, expected loss ratios generally are used for at least the three most recent accident years. 

Loss development factors are used to project the reported losses for each accident year to an ultimate basis. Generally, the actual loss 
development factors observed from prior accident years would be used as a basis to determine the loss development factors for the 
subsequent accident years. 

Tail factors are development factors used for certain longer tailed lines of business (for example, excess casualty, workers’ compensation 
and general liability),to project future loss development for periods that extend beyond the available development data.  The development of 
losses to the ultimate loss for a given accident year for these lines may take decades and the projection of ultimate losses for an accident year 
is very sensitive to the tail factors selected beyond a certain age. 

46                            AIG | 2019 Form 10-K 

   
 
 
ITEM 7 | Critical Accounting Estimates 

We record quarterly changes in loss reserves for each product line of business. The overall change in our loss reserves is based on the 
sum of the changes for all product lines of business. For most long-tail product lines of business, the quarterly loss reserve changes 
are based on the estimated current loss ratio for each subset of coverage less any amounts paid. Also, any change in estimated 
ultimate losses from prior accident years deemed to be necessary based on the results of our latest detailed valuation reviews, large 
loss analyses, or other analytical techniques, either positive or negative, is reflected in the loss reserve and incurred losses for the 
current quarter. Differences between actual loss emergence in a given period and our expectations based on prior loss reserve 
estimates are used to monitor reserve adequacy between detailed valuation reviews and may also influence our judgment with 
respect to adjusting reserve estimates. 

Details of the Loss Reserving Process 

The process of determining the current loss ratio for each product line of business is based on a variety of factors. These include 
considerations such as: prior accident year and policy year loss ratios; rate changes; and changes in coverage, reinsurance, or mix of 
business. Other considerations include actual and anticipated changes in external factors such as trends in loss costs, inflation, 
employment rates or unemployment duration or in the legal and claims environment. The current loss ratio for each product line of 
business is intended to represent our best estimate after reflecting all of the relevant factors. At the close of each quarter, the 
assumptions and data underlying the loss ratios are reviewed to determine whether the loss ratios remain appropriate. This process 
includes a review of the actual loss experience in the quarter, actual rate changes achieved, actual changes in reinsurance, 
quantifiable changes in coverage or mix of business, and changes in other factors that may affect the loss ratio. When this review 
suggests that the previously determined loss ratio is no longer appropriate, the loss ratio is changed to reflect the revised estimates. 

We conduct a comprehensive loss detailed valuation review at least annually for each product line of business in accordance with Actuarial 
Standards of Practice. These standards provide that the unpaid loss estimate may be presented in a variety of ways, such as a point 
estimate, a range of estimates, a point estimate based on the expected value of several reasonable estimates, or a probability 
distribution of the unpaid loss amount. Our actuarial best estimate for each product line of business represents an expected value 
generally considering a range of reasonably possible outcomes. 

The reserve analysis for each product line of business is performed by a credentialed actuarial team in collaboration with claims, 
underwriting, business unit management, risk management and senior management. Our actuaries consider the ongoing applicability 
of prior data groupings and update numerous assumptions, including the analysis and selection of loss development and loss trend 
factors. They also determine and select the appropriate actuarial or other methods used to estimate reserve adequacy for each 
business product line, and may employ multiple methods and assumptions for each product line. These data groupings, accident year 
weights, method selections and assumptions necessarily change over time as business mix changes, development factors mature 
and become more credible and loss characteristics evolve. In the course of these detailed valuation reviews an actuarial best 
estimate of the loss reserve is determined. The sum of these estimates for each product line of business yields an overall actuarial 
best estimate for that line of business.  

For certain product lines, we measure sensitivities and determine explicit ranges around the actuarial best estimate using multiple 
methodologies and varying assumptions. Where we have ranges, we use them to inform our selection of best estimates of loss 
reserves by major product line of business. Our range of reasonable estimates is not intended to cover all possibilities or extreme 
values and is based on known data and facts at the time of estimation. 

We consult with third-party environmental litigation and engineering specialists, third-party toxic tort claims professionals, third-party 
clinical and public health specialists, third-party workers’ compensation claims adjusters and third-party actuarial advisors to help 
inform our judgments, as needed.   

A critical component of our detailed valuation reviews is an internal peer review of our reserving analyses and conclusions, where 
actuaries independent of the initial review evaluate the reasonableness of assumptions used, methods selected and weightings given 
to different methods.  In addition, each detailed valuation review is subjected to a review and challenge process by specialists in our 
Enterprise Risk Management group. 

AIG | 2019 Form 10-K                         47 

 
 
 
 
ITEM 7 | Critical Accounting Estimates 

We consider key factors in performing detailed actuarial reviews, including: 

 

 

 

 

 

 

 

 

 

an assessment of economic conditions including inflation, employment rates or unemployment duration; 

changes in the legal, regulatory, judicial and social environment including changes in road safety, public health and cleanup standards; 

changes in medical cost trends (inflation, intensity and utilization of medical services) and wage inflation trends; 

underlying policy pricing, terms and conditions including attachment points and policy limits;  

changes in claims handling philosophy, operating model, processes and related ongoing enhancements;  

third-party claims reviews that are periodically performed for key product lines such as toxic tort, environmental and other complex casualty; 

third-party actuarial reviews that are periodically performed for key product lines of business; 

input from underwriters on pricing, terms, and conditions and market trends; and 

changes in our reinsurance program, pricing and commutations. 

Actuarial and Other Methods for Major Lines of Business 

Our actuaries determine the appropriate actuarial methods and segmentation. This determination is based on a variety of factors 
including the nature of the losses associated with the product line of business, such as the frequency or severity of the claims. In 
addition to determining the actuarial methods, the actuaries determine the appropriate loss reserve groupings of data. This 
determination is a judgmental, dynamic process and refinements to the groupings are made every year. The changes to groupings 
may be driven by and may change to reflect observed or emerging patterns within and across product lines, or to differentiate different 
risk characteristics (for example, size of deductibles and extent of third-party claims specialists used by our insureds). As an example 
of reserve segmentation, we write many unique subsets of professional liability, which cover different products, industry segments, 
and coverage structures. While for pricing or other purposes, it may be appropriate to evaluate the profitability of each subset 
individually, we believe it is appropriate to combine the subsets into larger groups for reserving purposes to produce a greater degree 
of credibility in the loss experience. This determination of data segmentation and related actuarial methods is assessed, reviewed and 
updated at least annually. 

The actuarial methods we use most commonly include paid and incurred loss development methods, expected loss ratio methods, 
including “Bornhuetter Ferguson” and “Cape Cod”, and frequency/severity models. Loss development methods utilize the actual loss 
development patterns from prior accident years updated through the current year to project the reported losses to an ultimate basis 
for all accident years. We also use this information to update our current accident year loss selections. Loss development methods 
are generally most appropriate for classes of business that exhibit a stable pattern of loss development from one accident year to the 
next, and for which the components of the product line have similar development characteristics. For example, property exposures 
would generally not be combined into the same product line as casualty exposures, and primary casualty exposures would generally 
not be combined into the same product line as excess casualty exposures. We continually refine our loss reserving techniques and 
adopt further segmentations based on our analysis of differing emerging loss patterns for certain product lines. We generally use 
expected loss ratio methods in cases where the reported loss data lacked sufficient credibility to utilize loss development methods, 
such as for new product lines of business or for long-tail product lines at early stages of loss development.  Frequency/severity 
models may be used where sufficient frequency counts are available to apply such approaches. 

Expected loss ratio methods rely on the application of an expected loss ratio to the earned premium for the product line of business to 
determine the liability for loss reserves and loss adjustment expenses. For example, an expected loss ratio of 70 percent applied to an 
earned premium base of $10 million for a product line of business would generate an ultimate loss estimate of $7 million. Subtracting 
any paid losses and loss adjustment expenses would result in the indicated loss reserve for this product line. Under the Bornhuetter 
Ferguson methods, the expected loss ratio is applied only to the expected unreported portion of the losses. For example, for a long-
tail product line of business for which only 10 percent of the losses are expected to be reported at the end of the accident year, the 
expected loss ratio would be used to represent the 90 percent of losses still unreported. The actual reported losses at the end of the 
accident year would be added to determine the total ultimate loss estimate for the accident year. Subtracting the reported paid losses 
and loss adjustment expenses would result in the indicated loss reserve. In the example above, the expected loss ratio of 70 percent 
would be multiplied by 90 percent. The result of 63 percent would be applied to the earned premium of $10 million resulting in an 
estimated unreported loss of $6.3 million. Actual reported losses would be added to arrive at the total ultimate losses. If the reported 
losses were $1 million, the ultimate loss estimate under the Bornhuetter Ferguson method would be $7.3 million versus the $7 million 
amount under the expected loss ratio method described above. Thus, the Bornhuetter Ferguson method gives partial credibility to the 
actual loss experience to date for the product line of business. Loss development methods generally give full credibility to the reported 
loss experience to date. In the example above, loss development methods would typically indicate an ultimate loss estimate of 
$10 million, as the reported losses of $1 million would be estimated to reflect only 10 percent of the ultimate losses. 

48                            AIG | 2019 Form 10-K 

   
 
 
ITEM 7 | Critical Accounting Estimates 

A key advantage of loss development methods is that they respond more quickly to any actual changes in loss costs for the product 
line of business. Therefore, if loss experience is unexpectedly deteriorating or improving, the loss development method gives full 
credibility to the changing experience. Expected loss ratio methods would be slower to respond to the change, as they would continue 
to give more weight to a prior expected loss ratio, until enough evidence emerged to modify the expected loss ratio to reflect the 
changing loss experience. On the other hand, loss development methods have the disadvantage of overreacting to changes in 
reported losses if the loss experience is anomalous due to the various key factors described above and the inherent volatility in some 
of the classes. For example, the presence or absence of large losses at the early stages of loss development could cause the loss 
development method to overreact to the favorable or unfavorable experience by assuming it is a fundamental shift in the development 
pattern. In these instances, expected loss ratio methods such as Bornhuetter Ferguson have the advantage of recognizing large 
losses without extrapolating unusual large loss activity onto the unreported portion of the losses for the accident year.  

The Cape Cod method is a hybrid between the loss development and Bornhuetter Ferguson methods, where the historic loss data 
and loss development factor assumptions are used to determine the expected loss ratio estimate in the Bornhuetter Ferguson 
method.  

Frequency/severity methods generally rely on the determination of an ultimate number of claims and an average severity for each claim for 
each accident year. Multiplying the estimated ultimate number of claims for each accident year by the expected average severity of 
each claim produces the estimated ultimate loss for the accident year. Frequency/severity methods generally require a sufficient 
volume of claims in order for the average severity to be predictable. Average severity for subsequent accident years is generally 
determined by applying an estimated annual loss cost trend to the estimated average claim severity from prior accident years. In 
certain cases, a structural approach may also be used to predict the ultimate loss cost. Frequency/severity methods have the 
advantage that ultimate claim counts can generally be estimated more quickly and accurately than can ultimate losses. Thus, if the 
average claim severity can be accurately estimated, these methods can more quickly respond to changes in loss experience than 
other methods. However, for average severity to be predictable, the product line of business must consist of homogenous types of 
claims for which loss severity trends from one year to the next are reasonably consistent and where there are limited changes to 
deductible levels or limits. Generally these methods work best for high frequency, low severity product lines of business such as 
personal auto. However, frequency and severity metrics are also used to test the reasonability of results for other product lines of 
business and provide indications of underlying trends in the data. In addition, ultimate claim counts can be used as an alternative 
exposure measure to earned premiums in the Cape Cod method. 

Structural driver analytics seek to explain the underlying drivers of frequency/severity. A structural driver analysis of frequency/severity is 
particularly useful for understanding the key drivers of uncertainty in the ultimate loss cost. For example, for the excess workers’ 
compensation product line of business, we have attempted to corroborate our judgment by considering the impact on severity of the 
future potential for deterioration of an injured worker’s medical condition, the impact of price inflation on the various categories of 
medical expense and cost of living adjustments on indemnity benefits, the impact of injured worker mortality and claim specific 
settlement and loss mitigation strategies, etc., using the following: 

  Claim by claim reviews, often facilitated by third-party specialists, to determine the stability and likelihood of settling an injured 

worker’s indemnity and medical benefits; 

  Analysis of the potential for future deterioration in medical condition unlikely to be picked up by a claim file review and associated 
with potentially costly medical procedures (i.e., increases in both utilization and intensity of medical care) over the course of the 
injured worker’s lifetime; 

  Analysis of the cost of medical price inflation for each category of medical spend (services and devices) and for cost of living 

adjustments in line with statutory requirements; 

  Portfolio specific mortality level and mortality improvement assumptions based on a mortality study conducted for our primary and 

excess workers’ compensation portfolios and our opinion of future longevity trends for the open reported cases; 

  Ground-up consideration of the reinsurance recoveries expected for the product line of business for reported claims with 

extrapolation for unreported claims; and 

  The effects of various run-off loss management strategies that have been developed by our run-off unit. 

AIG | 2019 Form 10-K                         49 

 
 
 
 
ITEM 7 | Critical Accounting Estimates 

In recent years, we have expanded our analysis of structural drivers to additional product lines of business as a means of 
corroborating our judgments using traditional actuarial techniques. For example, we have explicitly used external estimates of future 
medical inflation and mortality in estimating the loss development tail for excess of deductible primary workers’ compensation 
business. Using external forecasts for items such as these can improve the accuracy and stability of our estimates. 

The estimation of liability for loss reserves and loss adjustment expenses relating to asbestos and environmental pollution losses on 
insurance policies written many years ago is typically subject to greater uncertainty than other types of losses. This is due to inconsistent 
court decisions, as well as judicial interpretations and legislative actions that in some cases have tended to broaden coverage beyond 
the original intent of such policies or have expanded theories of liability. In addition, reinsurance recoverable balances relating to 
asbestos and environmental loss reserves are subject to greater uncertainty due to the underlying age of the claim, underlying legal 
issues surrounding the nature of the coverage, and determination of proper policy period. For these reasons, these balances tend to 
be subject to increased levels of disputes and legal collection activity when actually billed. The insurance industry as a whole is 
engaged in extensive litigation over these coverage and liability issues and is thus confronted with a continuing uncertainty in its 
efforts to quantify these exposures. 

We continue to receive claims asserting injuries and damages from toxic waste, hazardous substances, and other environmental 
pollutants and alleged claims to cover the cleanup costs of hazardous waste dump sites, referred to collectively as environmental 
claims, and indemnity claims asserting injuries from asbestos. The vast majority of these asbestos and environmental losses emanate 
from policies written in 1984 and prior years. Commencing in 1985, standard policies contained absolute exclusions for pollution-
related damage and asbestos. The current environmental policies that we specifically price and underwrite for environmental risks on 
a claims-made basis have been excluded from the analysis. 

The majority of our exposures for asbestos and environmental losses are related to excess casualty coverages, not primary 
coverages. The litigation costs are treated in the same manner as indemnity amounts, with litigation expenses included within the 
limits of the liability we incur. Individual significant loss reserves, where future litigation costs are reasonably determinable, are 
established on a case-by-case basis. 

Discussion of Key Assumptions of our Actuarial Methods 

Line of 
Business or Category 

U.S. Workers’  
Compensation 

Key Assumptions  

We generally use a combination of loss development and expected loss ratio methods for U.S. Workers’ Compensation 
as this line of business is long-tail.  

The loss cost trend assumption is not believed to be material with respect to our guaranteed cost loss reserves. This is 
primarily because our actuaries are generally able to use loss development projections for all but the most recent 
accident year’s reserves, so there is limited need to rely on loss cost trend assumptions for primary workers’ 
compensation business. 

The tail factor is typically the most critical assumption, and small changes in the selected tail factor can have a material 
effect on our carried reserves. For example, the tail factors beyond twenty years for guaranteed cost business could 
vary by one and one-half percent below to two percent above those actually indicated in the 2019 loss reserve review. 
For excess of deductible business, in our judgment, it is reasonably likely that tail factors beyond twenty years could 
vary by four percent below to six percent above those actually indicated in the 2019 loss reserve review. 

50                            AIG | 2019 Form 10-K 

   
 
 
 
 
Line of 
Business or Category 

U.S. Excess Casualty 

U.S. Other Casualty 

U.S. Financial Lines 

Europe Casualty and 
Financial Lines 

U.S. Property and 
Special Risks, and 
Europe Property and 
Special Risks 

U.S. Personal 
Insurance, and Europe, 
and Japan Personal 
Insurance 

ITEM 7 | Critical Accounting Estimates 

Key Assumptions  

We utilize various loss cost trend assumptions for different segments of the portfolio. After evaluating the historical loss 
cost trends from prior accident years since the early 1990s, in our judgment, it is reasonably likely that actual loss cost 
trends applicable to the year-end 2019 loss reserve review for U.S. Excess Casualty may range five percent lower or 
higher than this estimated loss trend. The loss cost trend assumption is critical for the U.S. Excess Casualty class of 
business due to the long-tail nature of the losses, and is applied across many accident years. Thus, there is the 
potential for the loss reserves with respect to a number of accident years (the expected loss ratio years) to be 
significantly affected by changes in loss cost trends that were initially relied upon in setting the loss reserves. These 
changes in loss trends could be attributable to changes in inflation or in the judicial environment, or in other social or 
economic conditions affecting losses. 

U.S. Excess Casualty is a long-tail class of business and any deviation in loss development factors might not be 
discernible for an extended period of time subsequent to the recording of the initial loss reserve estimates for any 
accident year. Mass tort claims in particular may develop over a very extended period and impact multiple accident 
years, so we usually select a separate pattern for them. Thus, there is the potential for the loss reserves with respect to 
a number of accident years to be significantly affected by changes in loss development factors that were initially relied 
upon in setting the reserves.  

After evaluating the historical loss development factors from prior accident years since the early 1990s, in our judgment, 
it is reasonably likely that the actual loss development factors could vary by an amount equivalent to a six month shift 
from those actually utilized in the year-end 2019 reserve review. This would impact projections both for accident years 
where the selections were directly based on loss development methods as well as the a priori loss ratio assumptions for 
accident years with selections based on Bornhuetter-Ferguson or Cape Cod methods. Similar to loss cost trends, these 
changes in loss development factors could be attributable to changes in inflation or in the judicial environment, or in 
other social or economic conditions affecting losses. 

The key uncertainties for other casualty lines are similar to excess casualty, as the underlying business is long-tailed 
and can be subject to variability in loss cost trends and changes in loss development factors. These may differ 
significantly by line of business as coverages such as general liability, medical malpractice and environmental may be 
subject to different risk drivers.  

The loss cost trends for U.S. Directors and Officers (D&O) liability business vary by year and subset, but for the most 
recent accident years, it is assumed to have been generally close to zero. After evaluating the historical loss cost levels 
from prior accident years since the early 1990s, including the potential effect of losses relating to the credit crisis, in our 
judgment, it is reasonably likely that the actual variation in loss cost levels for these subsets could vary by 
approximately 10 percent lower or higher on a year-over-year basis than the assumptions actually utilized in the year-
end 2019 reserve review. Because U.S. D&O business has exhibited highly volatile loss trends from one accident year 
to the next, there is the possibility of an exceptionally high deviation. In our analysis, the effects of loss cost trend 
assumptions affect the results through the a priori loss ratio assumptions used for the Bornhuetter-Ferguson and Cape 
Cod methods, which impact the projections for the more recent accident years. 

The selected loss development factors are also an important assumption, but are less critical than for U.S. Excess 
Casualty. Because these classes are written on a claims made basis, the loss reporting and development tail is much 
shorter than for U.S. Excess Casualty. However, the high severity nature of the losses does create the potential for 
significant deviations in loss development patterns from one year to the next. Similar to U.S. Excess Casualty, after 
evaluating the historical loss development factors from prior accident years since the early 1990s, in our judgment, it is 
reasonably likely that actual loss development factors could change by an amount equivalent to a shift by six months 
from those actually utilized in the year-end 2019 reserve review. 

Similar to U.S. business, European Casualty and Financial Lines can be significantly impacted by loss cost trends and 
changes in loss development factors. The variation in such factors can differ significantly by product and region.  

For short-tail lines such as Property and Special Risks, variance in outcomes for individual large claims or events can 
have a significant impact on results.  These outcomes generally relate to unique characteristics of events such as 
catastrophes or losses with significant business interruption claims. 

Personal Insurance is short-tailed in nature similar to Property and Special Risks but less volatile.  Variance in 
estimates can result from unique events such as catastrophes.  In addition, some subsets of this business, such as 
auto liability, can be impacted by changes in loss development factors and loss cost trends.  

AIG | 2019 Form 10-K                         51 

 
 
 
 
 
 
Line of 
Business or Category 

Key Assumptions  

ITEM 7 | Critical Accounting Estimates 

U.S. Run-Off Long Tail 
Insurance lines  

Other Reserve Items 

We historically have used a combination of loss development methods and expected loss ratio methods for excess 
workers’ compensation and other run-off segments.  For environmental claims, we have utilized a variety of methods 
including traditional loss development approaches, claim department and other expert evaluations of the ultimate costs 
for certain claims and survival ratio metrics.  

U.S. Run-Off Long Tail Insurance lines is an extremely long-tail class of business, with a much greater than normal 
uncertainty as to the appropriate loss development factors for the tail of the loss development. Specifically for excess 
workers’ compensation, after evaluating the historical loss development factors for prior accident years since the 1980s 
as well as the development over the past several years of the ground up loss projections utilized to help select the loss 
development factors in the tail for this class of business, in our judgment, it is reasonably likely that the tail factor 
beyond 30 years could vary by 10 percent above or below that actually indicated in the 2019 loss reserve review. 

Loss adjustment expenses (LAE) are separated into two broad categories: allocated loss adjustment expenses (ALAE), 
also referred to as legal defense and cost containment or “legal” and unallocated loss adjustment expenses, which 
includes certain claims adjuster fees and other internal claim management costs. 

We determine reserves for legal expenses for each class of business by one or more actuarial or structural driver 
methods. For the majority of segments, legal costs are analyzed in conjunction with losses. For segments where they 
are separately analyzed the methods used generally include development methods comparable to those described for 
loss development methods. The development could be based on either the paid loss adjustment expenses or the ratio 
of paid loss adjustment expenses to paid losses, or both. Other methods include the utilization of expected ultimate 
ratios of paid loss expense to paid losses, based on actual experience from prior accident years or from similar product 
lines of business. 

The bulk of adjuster expenses are allocated and charged to individual claim files. For these expenses, we generally 
determine reserves based on calendar year ratios of adjuster expenses paid to losses paid for the particular product 
line of business. For other internal claim costs, which generally relate to specific claim department expenses that are 
not allocated to individual claim files such as technology costs and other broad initiatives, we look at historic and 
expected expenditures for these items and project these into the future. 

The incidence of LAE is directly related to the frequency, complexity and level of underlying claims.  As a result, a key 
driver of variability in LAE is the variability in the overall claims, particularly for long tail lines. 

The following sensitivity analysis table summarizes the effect on the loss reserve position of using certain alternative loss 
cost trend (for accident years where we use expected loss ratio methods) or loss development factor assumptions rather 
than the assumptions actually used in determining our estimates in the year-end loss reserve analyses in 2019: 

December 31, 2019 
(in millions) 
Loss cost trends: 

U.S. Excess Casualty: 
5 percent increase 
5 percent decrease 

U.S. Financial Lines (D&O) 

10 percent increase 
10 percent decrease 

Increase (Decrease) 
to Loss Reserves 

Increase (Decrease) 
to Loss Reserves 

$ 

Loss development factors: 
U.S. Excess Casualty: 

6-months slower 
6-months faster 

U.S. Financial Lines (D&O) 

6-months slower 
6-months faster 

1,150 
(850) 

955 
(550)  

$ 

U.S. Run-Off P&C Lines (Excess   

Workers' Compensation): 
10% tail factor increase 
10% tail factor decrease 

U.S. Workers' Compensation: 

Tail factor increase(a) 
Tail factor decrease(b) 

1,200 
(950) 

550 
(500) 

460 
(460) 

1,100 
(800) 

(a)  Tail factor increase of 2 percent for guaranteed cost business and 6 percent for deductible business. 

(b)  Tail factor decrease of 1.5 percent for guaranteed cost business and 4 percent for deductible business. 

52                            AIG | 2019 Form 10-K 

   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Critical Accounting Estimates 

FUTURE POLICY BENEFITS FOR LIFE AND ACCIDENT AND HEALTH INSURANCE CONTRACTS 

Long-duration traditional products include whole life insurance, term life insurance, accident and health insurance, long-term care 
insurance, and certain payout annuities for which the payment period is life-contingent, which include certain of our single premium 
immediate annuities and structured settlements. 

For long-duration traditional business, a “lock-in” principle applies. The assumptions used to calculate the benefit liabilities and 
DAC are set when a policy is issued and do not change with changes in actual experience, unless a loss recognition event occurs. 
The assumptions include mortality, morbidity, persistency, maintenance expenses, and investment returns. These assumptions are 
typically consistent with pricing inputs. The assumptions also include margins for adverse deviation, principally for key assumptions 
such as mortality and interest rates used to discount cash flows, to reflect uncertainty given that actual experience might deviate from 
these assumptions. Establishing margins at contract inception requires management judgment. The extent of the margin for adverse 
deviation may vary depending on the uncertainty of the cash flows, which is affected by the volatility of the business and the extent of 
our experience with the product. 

Loss recognition occurs if observed changes in actual experience or estimates result in projected future losses under loss recognition 
testing. To determine whether loss recognition exists, we determine whether a future loss is expected based on updated current 
assumptions.  If loss recognition exists, we recognize the loss by first reducing DAC through amortization expense, and, if DAC is 
depleted, record additional liabilities through a charge to policyholder benefit expense. Because of the long-term nature of many of 
our liabilities subject to the “lock-in” principle, small changes in certain assumptions may cause large changes in the degree of 
reserve adequacy. In particular, changes in estimates of future invested asset returns have a large effect on the degree of reserve 
deficiency. 

For additional information on loss recognition see Note 10 to the Consolidated Financial Statements.   

Groupings for loss recognition testing are consistent with our manner of acquiring, servicing, and measuring the profitability of the 
business and are applied by product groupings, including traditional life, payout annuities and long-term care insurance. Once loss 
recognition has been recorded for a block of business, the old assumption set is replaced and the assumption set used for the loss 
recognition would then be subject to the lock-in principle. Key judgments made in loss recognition testing include the following: 

  To determine investment returns used in loss recognition tests, we typically match liabilities with assets of comparable duration, to 
the extent practicable, and then project future cash flows on those assets. Assets supporting insurance liabilities are primarily 
comprised of a diversified portfolio of high to medium quality fixed maturity securities, and may also include, to a lesser extent, 
alternative investments. Our projections include a reasonable allowance for investment expenses and expected credit losses over 
the projection horizon. A critical assumption in the projection of expected investment income is the assumed net rate of investment 
return at which excess cash flows are to be reinvested. For products in which asset and liability durations are matched relatively 
well, this is less of a consideration since interest on excess cash flows are not a significant component of future cash flows. For the 
reinvestment rate assumption, anticipated future changes to the yield curves could have a large effect. Given the interest rate 
environment applicable at the date of our most recent loss recognition tests, we assumed a modest and gradual increase in long-
term interest rates over time.  

  For mortality assumptions, key judgments include the extent of industry versus own experience to base future assumptions as well 
as the extent of expected mortality improvements in the future. The latter judgment is based on a combination of historical mortality 
trends and advice from industry, public health and demography specialists that were consulted by AIG’s actuaries and published 
industry information.   

  For surrender rates, a key judgment involves the correlation between expected increases/decreases in interest rates and 

increases/decreases in surrender rates. To support this judgment, we compare crediting rates on our products to expected rates on 
competing products under different interest rate scenarios.  

  For in-force long-term care insurance, rate increases are allowed but must be approved by state insurance regulators. 

Consequently, the extent of rate increases that may be assumed requires judgment. In establishing our assumption for rate 
increases for long-term care insurance, we consider historical experience as to the frequency and level of rate increases approved 
by state regulators.  

AIG | 2019 Form 10-K                         53 

 
 
 
 
ITEM 7 | Critical Accounting Estimates 

Significant unrealized appreciation on investments in a low interest rate environment may cause DAC to be adjusted and additional 
future policy benefit liabilities to be recorded through a charge directly to accumulated other comprehensive income (“shadow loss 
recognition”). These charges are included, net of tax, with the change in net unrealized appreciation of investments. In applying 
shadow loss recognition, the Company overlays unrealized gains onto loss recognition tests without revising the underlying test.  
Accordingly, there is limited additional judgment in this process.   

For additional information on shadow loss recognition see Note 10 to the Consolidated Financial Statements.  

GUARANTEED BENEFIT FEATURES OF VARIABLE ANNUITY PRODUCTS 

Variable annuity products offered by our Individual Retirement and Group Retirement product lines offer guaranteed benefit features. 
These guaranteed features include guaranteed minimum death benefits (GMDB) that are payable in the event of death or other 
instances, and living benefits that are payable in the event of annuitization, or, in other instances, at specified dates during the 
accumulation period. Living benefits primarily include guaranteed minimum withdrawal benefits (GMWB).  

For additional information on these features see Note 15 to the Consolidated Financial Statements.   

The liability for GMDB, which is recorded in Future policyholder benefits, represents the expected value of benefits in excess of the 
projected account value, with the excess recognized ratably through Policyholder benefits and losses incurred over the accumulation 
period based on total expected fee assessments. The liabilities for GMWB, which are recorded in Policyholder contract deposits, are 
accounted for as embedded derivatives measured at fair value, with changes in the fair value of the liabilities recorded in Other 
realized capital gains (losses). 

Our exposure to the guaranteed amounts is equal to the amount by which the contract holder’s account balance is below the amount 
provided by the guaranteed feature. A variable annuity contract may include more than one type of guaranteed benefit feature; for 
example, it may have both a GMDB and a GMWB. However, a policyholder can generally only receive payout from one guaranteed 
feature on a contract containing a death benefit and a living benefit, i.e., the features are generally mutually exclusive (except a 
surviving spouse who has a rider to potentially collect both a GMDB upon their spouse’s death and a GMWB during his or her 
lifetime).  A policyholder cannot purchase more than one living benefit on one contract. Declines in the equity markets, increased 
volatility and a sustained low interest rate environment increase our exposure to potential benefits under the guaranteed features, 
leading to an increase in the liabilities for those benefits. 

For sensitivity analysis which includes the sensitivity of reserves for guaranteed benefit features to changes in the assumptions for 
interest rates, equity market returns, volatility, and mortality see Estimated Gross Profits for Investment-Oriented Products below.  

For additional discussion of market risk management related to these product features see Enterprise Risk Management – Insurance 
Risks – Life and Retirement Companies’ Key Risks – Variable Annuity, Index Annuity and Universal Life Risk Management and 
Hedging Programs. 

54                            AIG | 2019 Form 10-K 

   
 
 
ITEM 7 | Critical Accounting Estimates 

The reserving methodology and assumptions used to measure the liabilities of our two largest guaranteed benefit features 
are presented in the following table: 

Guaranteed 
Benefit Feature  

Reserving Methodology &  
Assumptions and Accounting Judgments 

GMDB 

We determine the GMDB liability at each balance sheet date by estimating the expected value of death benefits in excess of the 
projected account balance and recognizing the excess ratably over the accumulation period based on total expected fee 
assessments. For additional information on how we reserve for variable annuity products with guaranteed benefit features see 
Note 15 to the Consolidated Financial Statements. 

Key assumptions include: 
 

Mortality rates, which are based upon actual experience modified to allow for variations in policy form 

 

 

Lapse rates, which are based upon actual experience modified to allow for variations in policy form 

Investment returns, using assumptions from a stochastic equity model  

In applying asset growth assumptions for the valuation of the GMDB liability, we use a reversion to the mean methodology, 
similar to that applied for DAC.  For a description of this methodology see Estimated Gross Profits for Investment-Oriented 
Products below. 

GMWB 

GMWB living benefits are embedded derivatives that are required to be bifurcated from the host contract and carried at fair 
value. For additional information on how we reserve for variable annuity products with guaranteed benefit features see Note 15 
to the Consolidated Financial Statements, and for information on fair value measurement of these embedded derivatives, 
including how we incorporate our own non-performance risk see Note 6 to the Consolidated Financial Statements. 

The fair value of the embedded derivatives is based on actuarial and capital market assumptions related to projected cash flows 
over the expected lives of the contracts. Key assumptions include: 
 

Interest rates 

 

 

 

 

 

 

 

Equity market returns 

Market volatility 

Credit spreads 

Equity / interest rate correlation 

Policyholder behavior, including mortality, lapses, withdrawals and benefit utilization. Estimates of future policyholder 
behavior are subjective and based primarily on our historical experience 

In applying asset growth assumptions for the valuation of GMWBs, we use market-consistent assumptions calibrated to 
observable interest rate and equity option prices 

Allocation of fees between the embedded derivative and host contract 

VALUATION OF EMBEDDED DERIVATIVES FOR FIXED INDEX ANNUITY AND LIFE PRODUCTS 

Fixed index annuity and life products provide growth potential based in part on the performance of a market index. Certain fixed index 
annuity products offer optional guaranteed benefit features similar to those offered on variable annuity products. The index crediting 
feature of these products results in the recognition of an embedded derivative that is required to be bifurcated from the host contract 
and carried at fair value. Option pricing models are used to estimate fair value, taking into account assumptions for future equity index 
growth rates, volatility of the equity index, future interest rates, and our ability to adjust the participation rate and the cap on equity 
indexed credited rates in light of market conditions and policyholder behavior assumptions. 

For additional discussion of market risk management related to these product features see Enterprise Risk Management – Insurance 
Risks – Life and Retirement Companies’ Key Risks – Variable Annuity, Index Annuity and Universal Life Risk Management and 
Hedging Programs. 

ESTIMATED GROSS PROFITS FOR INVESTMENT–ORIENTED PRODUCTS 

Policy acquisition costs and policy issuance costs that are incremental and directly related to the successful acquisition of new or 
renewal of existing insurance contracts related to universal life and investment-type products (collectively, investment-oriented 
products) are generally deferred and amortized, with interest, in relation to the incidence of estimated gross profits to be realized over 
the expected lives of the contracts, except in instances where significant negative gross profits are expected in one or more periods. 
Estimated gross profits include current and expected interest rates, net investment income and spreads, net realized capital gains and 
losses, fees, surrender rates, mortality experience and equity market returns and volatility. In estimating future gross profits, lapse 
assumptions require judgment and can have a material impact on DAC amortization. For fixed deferred annuity contracts, the future 
spread between investment income and interest credited to policyholders is a significant judgment, particularly in a low interest rate 
environment.  

AIG | 2019 Form 10-K                         55 

 
 
 
 
 
ITEM 7 | Critical Accounting Estimates 

If the assumptions used for estimated gross profits change, DAC and related reserves, including VOBA, SIA, guaranteed benefit 
reserves and unearned revenue reserve (URR), are recalculated using the new assumptions, and any resulting adjustment is 
included in income. Updating such assumptions may result in acceleration of amortization in some products and deceleration of 
amortization in other products.  

In estimating future gross profits for variable annuity products as of December 31, 2019, a long-term annual asset growth assumption 
of 7.0 percent (before expenses that reduce the asset base from which future fees are projected) was applied to estimate the future 
growth in assets and related asset-based fees.  In determining the asset growth rate, the effect of short-term fluctuations in the equity 
markets is partially mitigated through the use of a reversion to the mean methodology, whereby short-term asset growth above or 
below the long-term annual rate assumption impacts the growth assumption applied to the five-year period subsequent to the current 
balance sheet date. The reversion to the mean methodology allows us to maintain our long-term growth assumptions, while also 
giving consideration to the effect of actual investment performance.  When actual performance significantly deviates from the annual 
long-term growth assumption, as evidenced by growth assumptions for the five-year reversion to the mean period falling below a 
certain rate (floor) or above a certain rate (cap) for a sustained period, judgment may be applied to revise or “unlock” the growth rate 
assumptions to be used for both the five-year reversion to the mean period as well as the long-term annual growth assumption 
applied to subsequent periods.  The use of a reversion to the mean assumption is common within the industry; however, the 
parameters used in the methodology are subject to judgment and vary within the industry.  

For additional discussion see Insurance Reserves – Life and Annuity Reserves and DAC – DAC – Reversion to the Mean. 

The following table summarizes the sensitivity of changes in certain assumptions for DAC and SIA, embedded derivatives 
and other reserves related to guaranteed benefits and URR, measured as the related hypothetical impact on December 31, 
2019 balances and the resulting hypothetical impact on pre-tax income, before hedging. 

December 31, 2019 
(in millions)  
Assumptions: 

Net Investment Spread 

Increase (decrease) in 

Other  
Reserves  
Related to  
Guaranteed  
Benefits  

Embedded  
Derivatives  
Related to  
Guaranteed 
Benefits  

Unearned  
Revenue  
Reserve  

DAC/SIA  
Asset  

Effect of an increase by 10 basis points 
Effect of a decrease by 10 basis points 

$ 

124  $ 
(155) 

(27)  $ 
29 

20  $ 
(27) 

(152)  $ 
156 

Equity Return(a) 

Effect of an increase by 1%  
Effect of a decrease by 1%  

Volatility(b) 

Effect of an increase by 1%  
Effect of a decrease by 1%  

Interest Rate(c) 

Effect of an increase by 1% 
Effect of a decrease by 1% 

Mortality 

Effect of an increase by 1%  
Effect of a decrease by 1%  

Lapse 

Effect of an increase by 10% 
Effect of an decrease by 10% 

91 
(87) 

(2) 
2 

- 
- 

(13) 
12 

(121) 
124 

(34) 
43 

25 
(24) 

- 
- 

50 
(50) 

(86) 
88 

- 
- 

- 
- 

- 
- 

(3) 
1 

(22) 
22 

Pre-Tax 
Income 

283 
(313) 

191 
(197) 

24 
(23) 

(66) 
67 

(51) 
49 

(2,118) 
2,786 

2,118 
(2,786) 

(39) 
39 

(74) 
74 

(21) 
22 

61 
(60) 

(a)  Represents the net impact of a one percent increase or decrease in long-term equity returns for GMDB reserves and net impact of a one percent increase or decrease 

in the S&P 500 index on the value of the GMWB embedded derivative. 

(b)  Represents the net impact of a one percentage point increase or decrease in equity volatility. 

(c)  Represents the net impact of one percent parallel shift in the yield curve on the value of the GMWB embedded derivative. Does not represent interest rate spread 

compression on investment-oriented products. 

56                            AIG | 2019 Form 10-K 

   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Critical Accounting Estimates 

The sensitivity ranges of 10 basis points, one percent and 10 percent are included for illustrative purposes only and do not reflect the 
changes in net investment spreads, equity return, volatility, interest rate, mortality or lapse used by AIG in its fair value analyses or 
estimates of future gross profits to value DAC and related reserves. Changes in excess of those illustrated may occur in any period. 

The analysis of DAC, embedded derivatives and other reserves related to guaranteed benefits, and unearned revenue reserve is a 
dynamic process that considers all relevant factors and assumptions described above. We estimate each of the above factors 
individually, without the effect of any correlation among the key assumptions. An assessment of sensitivity associated with changes in 
any single assumption would not necessarily be an indicator of future results. The effects on pre-tax income in the sensitivity analysis 
table above do not reflect the related effects from our economic hedging program, which utilizes derivative and other financial 
instruments and is designed so that changes in value of those instruments move in the opposite direction of changes in the 
guaranteed benefit embedded derivative liabilities.  

For a further discussion on guaranteed benefit features of our variable annuities and the related hedging program see Enterprise Risk 
Management – Insurance Risks – Life and Retirement Companies’ Key Risks – Variable Annuity, Index Annuity and Universal Life  
Risk Management and Hedging Programs, Insurance Reserves – Life and Annuity Reserves and DAC – Variable Annuity Guaranteed 
Benefits and Hedging Results, and Notes 6 and 15 to the Consolidated Financial Statements. 

REINSURANCE ASSETS 

The estimation of reinsurance recoverable involves a significant amount of judgment, particularly for latent exposures, such as 
asbestos, due to their long-tail nature.  Reinsurance assets include reinsurance recoverable on unpaid losses and loss adjustment 
expenses that are estimated as part of our loss reserving process and, consequently, are subject to similar judgments and 
uncertainties as the estimation of gross loss reserves.   

We assess the collectability of reinsurance recoverable balances through either detailed reviews of the underlying nature of the 
reinsurance balance or comparisons with historical trends of disputes and credit events.  We record adjustments to reflect the results 
of these assessments through an allowance for uncollectable reinsurance that reduces the carrying amount of reinsurance assets on 
the balance sheet. This estimate requires significant judgment for which key considerations include: 

  paid and unpaid amounts recoverable;  

  whether the balance is in dispute or subject to legal collection;  

  whether the reinsurer is financially troubled (i.e., liquidated, insolvent, in receivership or otherwise subject to formal or informal 

regulatory restriction); and 

  whether collateral and collateral arrangements exist. 

At December 31, 2019, the allowance for estimated unrecoverable reinsurance was $111 million, or less than one percent of the 
consolidated reinsurance recoverable.  

Risk transfer  

All insurance contracts, including reinsurance contracts, must meet risk transfer requirements in order to use insurance accounting, 
principally resulting in the recognition of cash flows under the contract as premiums and losses. If risk transfer requirements are not 
met, a contract is to be accounted for as a deposit, typically resulting in the recognition of cash flows under the contract through a 
deposit asset or liability and not as revenue or expense. To meet risk transfer requirements, all insurance and reinsurance contracts 
must include insurance risk, consisting of underwriting and timing risk; in addition, reinsurance contracts must also include a 
reasonable possibility of a significant loss for the assuming entity. We have entered into certain insurance and reinsurance contracts, 
primarily in our General Insurance companies, that do not contain sufficient insurance risk to be accounted for as insurance or 
reinsurance and are therefore subject to deposit accounting.  

For additional information on reinsurance see Note 9 to the Consolidated Financial Statements. 

IMPAIRMENT CHARGES 

Impairments of Investments 

At each balance sheet date, we evaluate our available for sale securities holdings with unrealized losses to determine if an other-
than-temporary impairment has occurred.  We also evaluate our other invested assets for impairment; these include equity method 
investments in private equity funds, hedge funds and other entities as well as investments in real estate and life settlements. 

AIG | 2019 Form 10-K                         57 

 
 
 
 
ITEM 7 | Critical Accounting Estimates 

An allowance is typically established for the difference between the impaired value of a loan and its current carrying amount. 
Additional allowance amounts are established for incurred but not specifically identified impairments, based on statistical models 
primarily driven by past due status, debt service coverage, loan-to-value ratio, property type and location, loan term, profile of the 
borrower and of the major property tenants, and loan seasoning. 

For additional information on the methodology and significant inputs, by investment type, that we use to determine the amount of 
impairment and allowances for loan losses see the discussion in Notes 7 and 8 to the Consolidated Financial Statements. 

Goodwill Impairment 

For a discussion of goodwill impairment see Part I, Item 1A. Risk Factors – Estimates and Assumptions and Note 13 to the 
Consolidated Financial Statements. In 2019, 2018 and 2017, for substantially all of the reporting units we elected to bypass the 
qualitative assessment of whether goodwill impairment may exist and, therefore, performed quantitative assessments that supported 
a conclusion that the fair value of all of the reporting units tested exceeded their book value. To determine fair value, we primarily use 
a discounted expected future cash flow analysis that estimates and discounts projected future distributable earnings.  Such analysis is 
principally based on our business projections that inherently include judgments regarding business trends. 

LIABILITY FOR LEGAL CONTINGENCIES 

We estimate and record a liability for potential losses that may arise from regulatory and government investigations and actions and 
litigation and other forms of dispute resolution to the extent such losses are probable and can be estimated. Determining a 
reasonable estimate of the amount of such losses requires significant management judgment. In many cases, it is not possible to 
determine whether a liability has been incurred or to estimate the ultimate or minimum amount of that liability until the matter is close 
to resolution. In view of the inherent difficulty of predicting the outcome of such matters, particularly in cases that are in the early 
stages of litigation or in which claimants seek substantial or indeterminate damages, we often cannot predict the outcome or estimate 
the eventual loss or range of reasonably possible losses related to such matters. Given the inherent unpredictability of such matters, 
the outcome of certain matters could, from time to time, have a material adverse effect on the company’s consolidated financial 
condition, results of operations or cash flows. 

For more information on legal, regulatory and litigation matters see Note 17 to the Consolidated Financial Statements. 

FAIR VALUE MEASUREMENTS OF CERTAIN FINANCIAL ASSETS AND FINANCIAL LIABILITIES 

For additional information about the measurement of fair value of financial assets and financial liabilities and our accounting policy 
regarding the incorporation of credit risk in fair value measurements see Note 6 to the Consolidated Financial Statements. 

The following table presents the fair value of fixed maturity and equity securities by source of value determination: 

December 31, 2019 
(in billions) 
Fair value based on external sources(a) 
Fair value based on internal sources 
Total fixed maturity and equity securities(b) 

(a)  Includes $16.6 billion for which the primary source is broker quotes. 

(b)  Includes available for sale and other securities. 

Level 3 Assets and Liabilities 

Fair 
Value 
235.7 
22.9 
258.6 

Percent  
of Total  

91.1  % 
8.9  
100.0  % 

$ 

$ 

Assets and liabilities recorded at fair value in the Consolidated Balance Sheets are measured and classified in a hierarchy for 
disclosure purposes consisting of three levels based on the observability of inputs available in the marketplace used to measure the 
fair value.  

For additional information see Note 6 to the Consolidated Financial Statements. 

The following table presents the amount of assets and liabilities measured at fair value on a recurring basis and classified 
as Level 3: 

(in billions) 
Assets 
Liabilities 

58                            AIG | 2019 Form 10-K 

December 31, 
2019 
31.2 
7.0 

$ 

Percentage 
of Total 

5.9  %  $ 
1.5  

December 31, 
2018 
33.7 
4.4 

Percentage  
of Total  

6.9  % 
1.0  

   
 
 
 
 
 
 
ITEM 7 | Critical Accounting Estimates 

Level 3 fair value measurements are based on valuation techniques that use at least one significant input that is unobservable. We 
consider unobservable inputs to be those for which market data is not available and that are developed using the best information 
available about the assumptions that market participants would use when valuing the asset or liability. Our assessment of the 
significance of a particular input to the fair value measurement in its entirety requires judgment. 

We classify fair value measurements for certain assets and liabilities as Level 3 when they require significant unobservable inputs in 
their valuation, including contractual terms, prices and rates, yield curves, credit curves, measures of volatility, prepayment rates, 
default rates, mortality rates and correlations of such inputs. 

For a discussion of the valuation methodologies for assets and liabilities measured at fair value, as well as a discussion of transfers of 
Level 3 assets and liabilities see Note 6 to the Consolidated Financial Statements.  

INCOME TAXES  

Recoverability of Net Deferred Tax Asset 

The evaluation of the recoverability of our deferred tax asset and the need for a valuation allowance requires us to weigh all positive 
and negative evidence to reach a conclusion that it is more likely than not that all or some portion of the deferred tax asset will not be 
realized. The weight given to the evidence is commensurate with the extent to which it can be objectively verified. The more negative 
evidence that exists, the more positive evidence is necessary and the more difficult it is to support a conclusion that a valuation 
allowance is not needed. 

We consider a number of factors to reliably estimate future taxable income so we can determine the extent of our ability to realize net 
operating losses, foreign tax credits, realized capital loss and other carryforwards. These factors include forecasts of future income for 
each of our businesses and actual and planned business and operational changes, both of which include assumptions about future 
macroeconomic and AIG specific conditions and events. We subject the forecasts to stresses of key assumptions and evaluate the 
effect on tax attribute utilization. We also apply stresses to our assumptions about the effectiveness of relevant prudent and feasible 
tax planning strategies. We have also considered the impact of the Tax Act on our forecasts of taxable income, made certain 
assumptions related to interpretation of relevant new rules, and incorporated guidance issued by the U.S. tax authority.  Our analysis 
also reflects the effect of slower utilization of our tax credits due to a reduction in the U.S. statutory tax rate as a result of the Tax Act.  
Our income forecasts, coupled with our tax planning strategies, all resulted in sufficient taxable income to achieve realization of the 
U.S. tax attributes prior to their expiration. 

For the year ended December 31, 2019, recent changes in market conditions, including interest rate fluctuations, impacted the 
unrealized tax gains and losses in the U.S. Non-Life Companies’ available for sale securities portfolio, resulting in an increase to the 
deferred tax liability related to net unrealized tax capital gains.  As of December 31, 2019, we continue to be in an overall unrealized 
tax gain position with respect to the U.S. Non-Life Companies’ available for sale securities portfolio and thus concluded no valuation 
allowance is necessary in the U.S. Non-Life Companies’ available for sale securities portfolio. 

For the year ended December 31, 2019, recent changes in market conditions, including interest rate fluctuations, impacted the 
unrealized tax gains and losses in the U.S. life insurance companies’ available for sale securities portfolio, resulting in a deferred tax 
liability related to net unrealized tax capital gains. As of December 31, 2019, based on all available evidence, we concluded that no 
valuation allowance is required.  

For a discussion of our framework for assessing the recoverability of our deferred tax asset see Note 23 to the Consolidated Financial 
Statements. 

Uncertain Tax Positions 

Our accounting for income taxes, including uncertain tax positions, represents management’s best estimate of various events and 
transactions, and requires judgment. FASB Interpretation No. 48, “Accounting for Uncertainty in Income Taxes” now incorporated into 
Accounting Standards Codification, 740, Income Taxes prescribes a recognition threshold and measurement attribute for the financial 
statement recognition and measurement of an income tax position taken or expected to be taken in a tax return. The standard also 
provides guidance on derecognition, classification, interest and penalties and additional disclosures. We determine whether it is more 
likely than not that a tax position will be sustained, based on technical merits, upon examination by the relevant taxing authorities 
before any part of the benefit can be recognized in the financial statements. A tax position is measured at the largest amount of 
benefit that is greater than 50 percent likely to be realized upon settlement. 

We classify interest expense and penalties recognized on income taxes as a component of income taxes. 

AIG | 2019 Form 10-K                         59 

 
 
 
 
ITEM 7 | Critical Accounting Estimates 

U.S. Income Taxes on Earnings of Certain Foreign Subsidiaries 

The U.S. federal income tax laws applicable to determining the amount of income taxes related to differences between the book 
carrying amounts and tax bases of subsidiaries are complex. Determining the amount also requires significant judgment and reliance 
on reasonable assumptions and estimates.  

U.S. Tax Reform 

On December 22, 2017, the U.S. enacted Public Law 115-97, known informally as the Tax Cuts and Jobs Act (the Tax Act).  The Tax 
Act reduced the statutory rate of U.S. federal corporate income tax to 21 percent and enacted numerous other changes impacting AIG 
and the insurance industry.    

The Tax Act includes a provision for GILTI under which taxes on foreign income are imposed on the excess of a deemed return on 
tangible assets of certain foreign subsidiaries and for BEAT under which taxes are imposed on certain base eroding payments to 
affiliated foreign companies. While the U.S. tax authorities issued formal guidance, including recently issued proposed and final 
regulations for BEAT and other provisions of the Tax Act, there are still certain aspects of the Tax Act that remain unclear and subject 
to substantial uncertainties.  Additional guidance is expected in future periods. Such guidance may result in changes to the 
interpretations and assumptions we made and actions we may take, which may impact amounts recorded with respect to international 
provisions of the Tax Act, possibly materially. Consistent with accounting guidance, we treat BEAT as a period tax charge in the period 
the tax is incurred and have made an accounting policy election to treat GILTI taxes in a similar manner.   

For an additional discussion of the Tax Act see Note 23 to the Consolidated Financial Statements.

Executive Summary 

OVERVIEW 

This overview of the MD&A highlights selected information and may not contain all of the information that is important to current or 
potential investors in our securities. You should read this Annual Report in its entirety for a more detailed description of events, trends, 
uncertainties, risks and critical accounting estimates affecting us.  

On November 13, 2018, AIG completed the sale of a 19.9 percent ownership interest in Fortitude Group Holdings, LLC (Fortitude 
Holdings) to TC Group Cayman Investments Holdings, L.P. (TCG), an affiliate of The Carlyle Group L.P. (Carlyle) (2018 Fortitude 
Sale). Upon completion of the 2018 Fortitude Sale, Fortitude Holdings owned 100 percent of the outstanding common shares of 
Fortitude Re and AIG had an 80.1 percent ownership interest in Fortitude Holdings. 

On November 25, 2019, AIG entered into a membership interest purchase agreement with Fortitude Holdings, Carlyle, Carlyle FRL, 
an investment fund advised by an affiliate of Carlyle (Carlyle FRL), T&D United Capital Co., Ltd. (T&D) and T&D Holdings, Inc., 
pursuant to which, subject to the satisfaction or waiver of certain conditions set forth therein, Carlyle FRL will purchase from AIG a 
51.6 percent ownership interest in Fortitude Holdings and T&D will purchase from AIG a 25 percent ownership interest in Fortitude 
Holdings (2019 Fortitude Sale). Upon closing of the 2019 Fortitude Sale, AIG will have a 3.5 percent ownership interest in Fortitude 
Holdings. There can be no guarantee that we will receive the required regulatory approvals or that closing conditions will be satisfied 
in order to consummate the 2019 Fortitude Sale. 

For further discussion on these Fortitude Holdings transactions, see Note 4 to the Consolidated Financial Statements. 

60                            AIG | 2019 Form 10-K 

   
 
 
  
FINANCIAL PERFORMANCE SUMMARY 

Net Income (Loss)  Attributable To AIG Common Shareholders 
( i n   m i l l i o n s )  

ITEM 7 | Executive Summary 

2019 and 2018 Comparison 

Net income attributable to AIG Common Shareholders increased 
due to:  

• 

improvement in accident year losses in General 
Insurance as a result of underwriting discipline, increased 
use of reinsurance and a change in business mix as well 
as lower catastrophe losses and favorable prior year loss 
reserve development compared to unfavorable loss 
reserve development in the prior year in General 
Insurance;  

•  higher investment returns in our alternative investments 
portfolio due to robust equity market returns in 2019, 
income from an initial public offering of a holding in the 
private equity portfolio, and an increase in income from 
fixed maturity securities for which the fair value option 
was elected. This compares to the prior year where 
returns were lower as a result of an increase in interest 
rates and widening credit spreads that occurred, lower 
hedge fund performance as well as negative performance 
of our fair value option equity securities portfolio; 
•  net realized capital gains in 2019 compared to net 

• 

realized capital losses in the prior year; and 
lower general and other operating expenses as a result of 
ongoing strategic initiatives to reduce costs. 

These increases were partially offset by: 

•  a net loss reserve discount charge in 2019 compared to a 

• 

loss reserve discount benefit in 2018; and  
the impact of noncontrolling interest attributed to Fortitude 
Re results in 2019 as discussed in Consolidated Results 
of Operations.  

For further discussion see Consolidated Results of Operations. 

AIG | 2019 Form 10-K                         61 

  
 
 
 
 
 
 
ITEM 7 | Executive Summary 

2018 and 2017 Comparison 

Decrease in Net loss attributable to AIG common shareholders in 
2018 compared to 2017. Excluding the $6.7 billion tax charge 
related to the enactment of the Tax Act in 2017, we recorded a Net 
loss attributable to AIG common shareholders in 2018 compared to 
Net income attributable to AIG common shareholders in 2017 
primarily due to: 

• 

lower investment returns primarily driven by lower hedge 
fund performance, a decline in income from fixed maturity 
securities for which the fair value option was elected 
when compared to higher returns on this portfolio in 2017 
as a result of significant spread tightening that occurred, 
losses on our fair value option equities portfolio, and 
lower invested assets resulting from the funding of the 
adverse development reinsurance agreement with 
National Indemnity Company (NICO), a subsidiary of 
Berkshire Hathaway Inc. (Berkshire), late in the first 
quarter of 2017;  

•  a net unfavorable adjustment from the review and update 
of Life and Retirement actuarial assumptions compared 
to a net favorable adjustment in the prior year; and 

•  higher general operating and other expenses. 

This decrease was partially offset by: 

• 

• 

lower losses incurred from General Insurance operations 
driven by significantly lower catastrophe losses and lower 
unfavorable prior year loss reserve development, partially 
offset by higher severe losses; and 
lower net realized capital losses. 

For further discussion see Consolidated Results of Operations. 

2019 and 2018 Comparison 

Adjusted pre-tax income increased primarily due to: 

•  higher investment returns in our alternative investments 
portfolio due to robust equity market returns in 2019, 
income from an initial public offering of a holding in the 
private equity portfolio, and an increase in income from 
fixed maturity securities for which the fair value option 
was elected. In the prior year returns were lower as a 
result of an increase in interest rates and widening credit 
spreads that occurred and lower hedge fund 
performance; 
lower catastrophe losses and lower accident year losses 
as a result of underwriting discipline, increased use of 
reinsurance and a change in business mix and favorable 
prior year loss reserve development compared to 
unfavorable loss reserve development in the prior year; 
and 
lower general operating and other expenses as a result 
of ongoing strategic initiatives to reduce costs.  

• 

• 

Adjusted Pre-Tax Income* 
( i n   m i l l i o n s )  

62                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
ITEM 7 | Executive Summary 

2018 and 2017 Comparison 

Adjusted pre-tax income decreased primarily due to: 

• 

lower investment returns primarily driven by lower hedge 
fund performance, a decline in income from fixed maturity 
securities for which the fair value option was elected 
when compared to higher returns on this portfolio in 2017 
as a result of significant spread tightening that occurred, 
losses on our fair value option equities portfolio, and 
lower invested assets resulting from the funding of the 
adverse development reinsurance agreement with NICO 
late in the first quarter of 2017;  

•  a net unfavorable adjustment from the review and update 
of Life and Retirement actuarial assumptions compared 
to a net favorable adjustment in the prior year; and 

•  higher general operating and other expenses. 

This decrease was partially offset by lower losses incurred from 
General Insurance operations driven by significantly lower 
catastrophe losses and lower unfavorable prior year loss reserve 
development, partially offset by higher severe losses. 

For further discussion see Consolidated Results of Operations. 

*  Non-GAAP measure – for reconciliation of Non-GAAP to GAAP measures see Consolidated Results of Operations. 

General Operating and Other Expenses 
( i n   m i l l i o n s )  

General operating and other expenses declined in 2019 
compared to 2018 primarily due to lower employee related 
expenses and professional fee reductions pertaining to 
expense reduction initiatives. The declines were partially 
offset by an increase in expenses caused by the 
acquisitions of Validus and Glatfelter in the third and fourth 
quarters of 2018, respectively. General operating and other 
expenses increased in 2018 compared to 2017 due to the 
acquisition of Validus, business growth and continued 
investments in business platforms.  
In keeping with our broad and ongoing efforts to transform for 
long-term competitiveness, general operating and other expenses 
for 2019, 2018 and 2017 included approximately $218 million, 
$395 million and $413 million, respectively, of pre-tax restructuring 
and other costs which were primarily comprised of employee 
severance charges and other exit costs related to organizational 
simplification, operational efficiency, and business rationalization. 

AIG | 2019 Form 10-K                         63 

  
 
 
 
 
 
 
 
 
 
 
 
 
Return on Common Equity 

Adjusted Return on Common Equity* 

ITEM 7 | Executive Summary 

*  Non-GAAP measure – for reconciliation of Non-GAAP to GAAP measures see Consolidated Results of Operations. 

Book Value Per Common Share  

Adjusted Book Value Per Common Share*  

*  Non-GAAP measure – for reconciliation of Non-GAAP to GAAP measures see Consolidated Results of Operations. 

AIG’S OUTLOOK – INDUSTRY AND ECONOMIC FACTORS 

Our business is affected by industry and economic factors such as interest rates, currency exchange rates, credit and equity market 
conditions, catastrophic claims events, regulation, tax policy, competition, and general economic, market and political conditions. We 
continued to operate under difficult market conditions in 2019, characterized by factors such as the impact of historically low interest 
rates, slowing global economic growth, global trade tensions and the UK’s pending withdrawal from its membership in the European 
Union (the EU) (commonly referred to as Brexit). Brexit has also affected the U.S. dollar/British pound exchange rate and increased 
the volatility of exchange rates among the Euro, British pound and the Japanese yen (the Major Currencies), which may continue for 
some time. 

Impact of Changes in the Interest Rate Environment 

While many benchmark U.S. interest rates had risen to recent period highs in 2018, more recent concerns about global trade and 
potential weakness in U.S. economic expansion led to declining interest rates in 2019, with key benchmark rates in the U.S. and in 
many developed markets close to historic lows and, in some international jurisdictions, negative. The low interest rate environment 
negatively affects sales of interest rate sensitive products in our industry and negatively impacts the profitability of our existing 
business as we reinvest cash flows from investments, including increased calls and prepayments of fixed maturity securities and 
mortgage loans, at rates below the average yield of our existing portfolios. On the other hand, if rates rise, some of these impacts may 
abate while there may be different impacts, some of which are highlighted below. We actively manage our exposure to the interest 
rate environment through portfolio selection and asset-liability management, including spread management strategies for our 
investment-oriented products and economic hedging of interest rate risk from guarantee features in our variable and fixed index 
annuities. 

64                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
ITEM 7 | Executive Summary 

Additionally, sustained low interest rates may result in higher pension expense due to the impact on discounting of projected benefit 
cash flows. 

Annuity Sales and Surrenders 

The sustained low interest rate environment has a significant impact on the annuity industry. Low long-term interest rates put pressure 
on investment returns, which may negatively affect sales of interest rate sensitive products and reduce future profits on certain 
existing fixed rate products. However, our disciplined rate setting has helped to mitigate some of the pressure on investment spreads. 
Rapidly rising interest rates could create the potential for increased sales, but may also drive higher surrenders. Customers are, 
however, currently buying fixed annuities with surrender charge periods, generally in the three-to-five year range, in pursuit of higher 
returns, which may help mitigate increased early surrenders in a rising rate environment. In addition, older contracts that have higher 
minimum interest rates and continue to be attractive to the contract holders have driven better than expected persistency in Fixed 
Annuities, although the reserves for such contracts have continued to decrease over time in amount and as a percentage of the total 
annuity portfolio. We will closely monitor surrenders of Fixed Annuities as contracts with lower minimum interest rates come out of the 
surrender charge period in a more attractive rate environment. Low interest rates have also driven growth in our fixed index annuity 
products, which provide additional interest crediting, tied to favorable performance in certain equity market indices and the availability 
of guaranteed living benefits. Changes in interest rates significantly impact the valuation of our liabilities for annuities with guaranteed 
income features and the value of the related hedging portfolio. 

Reinvestment and Spread Management 

We actively monitor fixed income markets, including the level of interest rates, credit spreads and the shape of the yield curve. We 
also frequently review our interest rate assumptions and actively manage the crediting rates used for new and in-force business. 
Business strategies continue to evolve to maintain profitability of the overall business in light of the interest rate environment. A low 
interest rate environment puts margin pressure on pricing of new business and on existing products, due to the challenge of investing 
new money or recurring premiums and deposits, and reinvesting investment portfolio cash flows, in the low interest rate environment. 
In addition, there is investment risk associated with future premium receipts from certain in-force business. Specifically, the 
investment of these future premium receipts may be at a yield below that required to meet future policy liabilities. 

The contractual provisions for renewal of crediting rates and guaranteed minimum crediting rates included in products may reduce 
spreads in a sustained low interest rate environment and thus reduce future profitability. Although this interest rate risk is partially 
mitigated through the asset-liability management process, product design elements and crediting rate strategies, a sustained low 
interest rate environment may negatively affect future profitability. 

For additional information on our investment and asset-liability management strategies see Investments. 

For investment-oriented products in our Individual Retirement, Group Retirement, Life Insurance and Institutional Markets businesses, 
our spread management strategies include disciplined pricing and product design for new business, modifying or limiting the sale of 
products that do not achieve targeted spreads, using asset-liability management to match assets to liabilities to the extent practicable, 
and actively managing crediting rates to help mitigate some of the pressure on investment spreads. Renewal crediting rate 
management is done under contractual provisions that were designed to allow crediting rates to be reset at pre-established intervals 
in accordance with state and federal laws and subject to minimum crediting rate guarantees. We will continue to adjust crediting rates 
on in-force business to mitigate the pressure on spreads from declining base yields, but our ability to lower crediting rates may be 
limited by the competitive environment, contractual minimum crediting rates, and provisions that allow rates to be reset only at pre-
established intervals. As interest rates rise, we may need to raise crediting rates on in-force business for competitive and other 
reasons potentially reducing the impact of investing in a higher interest rate environment. 

Of the aggregate fixed account values of our Individual Retirement and Group Retirement annuity products, 65 percent were crediting 
at the contractual minimum guaranteed interest rate at December 31, 2019. The percentage of fixed account values of our annuity 
products that are currently crediting at rates above one percent was 61 percent and 66 percent at December 31, 2019 and 2018, 
respectively. These businesses continue to focus on pricing discipline and strategies to manage the minimum guaranteed interest 
crediting rates offered on new sales in the context of regulatory requirements and competitive positioning. In the core universal life 
business in our Life Insurance business, 63 percent of the account values were crediting at the contractual minimum guaranteed 
interest rate at December 31, 2019. 

AIG | 2019 Form 10-K                         65 

  
 
 
 
The following table presents fixed annuity and universal life account values of our Individual Retirement, Group Retirement 
and Life Insurance operating segments by contractual minimum guaranteed interest rate and current crediting rates: 

Current Crediting Rates 

ITEM 7 | Executive Summary 

December 31, 2019 
Contractual Minimum Guaranteed  
Interest Rate 
(in millions) 
Individual Retirement* 

<=1% 
> 1% - 2% 
> 2% - 3% 
> 3% - 4% 
> 4% - 5% 
> 5% - 5.5% 

Total Individual Retirement 
Group Retirement* 

1% 
> 1% - 2% 
> 2% - 3% 
> 3% - 4% 
> 4% - 5% 
> 5% - 5.5% 

Total Group Retirement 
Universal life insurance 

1% 
> 1% - 2% 
> 2% - 3% 
> 3% - 4% 
> 4% - 5% 
> 5% - 5.5% 

Total universal life insurance 
Total 
Percentage of total 

1-50 Basis 
At Contractual  Points Above 

Minimum 

Guarantee  Guarantee 

More than 50   
Basis Points 
Minimum  Above Minimum 
Guarantee 

$ 

$ 

$ 

$ 

$ 

$ 
$ 

5,835  $ 
5,437  
11,668  
9,094  
517  
34  
32,585  $ 

1,504  $ 
5,329  
14,703  
788  
7,028  
169  
29,521  $ 

-  $ 

94  
270  
1,460  
2,881  
200  
4,905  $ 
67,011  $ 
65  % 

2,756  $ 
90  
237  
41  
-  
-  

3,124  $ 

2,514  $ 
932  
4  
-  
-  
-  

3,450  $ 

-  $ 

24  
584  
483  
231  
-  

1,322  $ 
7,896  $ 
8  % 

Total 

28,403  
7,419  
11,974  
9,141  
521  
39  
57,497  

8,558  
6,813  
14,707  
788  
7,028  
169  
38,063  

19,812  $ 
1,892  
69  
6  
4  
5  

21,788  $ 

4,540  $ 
552  
-  
-  
-  
-  

5,092  $ 

-  $ 

373  
1,068  
68  
38  
-  

-  
491  
1,922  
2,011  
3,150  
200  
7,774  
28,427  $  103,334  

1,547  $ 

27  % 

100  % 

* 

Individual Retirement and Group Retirement amounts shown include fixed options within variable annuity products. 

General Insurance 

The impact of low interest rates on our General Insurance segment is primarily on our long-tail Casualty line of business. We expect 
limited impacts on our existing long-tail Casualty business as the duration of our assets is slightly longer than that of our liabilities. 
Sustained low interest rates would potentially impact new and renewal business for the long-tail Casualty line as we may not be able 
to adjust our future pricing consistent with our profitability objectives to fully offset the impact of investing at lower rates. However, we 
will continue to maintain pricing discipline and risk selection. 

In addition, for our General Insurance segment and General Insurance Run-Off Lines reported within the Legacy Portfolio, sustained 
low interest rates may unfavorably affect the net loss reserve discount for workers’ compensation, and to a lesser extent could 
favorably impact assumptions about future medical costs, the combined net effect of which could result in higher net loss reserves. 

Standard of Care Developments 

In our Life and Retirement business, we and our distributors are subject to laws and regulations regarding the standard of care 
applicable to sales of our products and the provision of advice to our customers. In recent years, many of these laws and regulations 
have been revised or reexamined while others have been newly adopted.  We continue to closely follow these legislative and 
regulatory activities. For additional information regarding these legislative and regulatory activities, see Item 1. Business – Regulation 
– U.S. Regulation – Standard of Care Developments. Changes in standard of care requirements or new standards issued by 
governmental authorities, such as the DOL, the SEC, the NAIC or state regulators and/or legislators, may affect our businesses, 
results of operations and financial condition.  While we cannot predict the long-term impact of these legislative and regulatory 
developments on our Life and Retirement businesses, we believe our diverse product offerings and distribution relationships position 
us to compete effectively in this evolving marketplace. 

66                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Executive Summary 

Impact of Currency Volatility 

Currency volatility remains acute. Such volatility affected line item components of income for those businesses with substantial 
international operations. In particular, growth trends in net premiums written reported in U.S. dollars can differ significantly from those 
measured in original currencies. The net effect on underwriting results, however, is significantly mitigated, as both revenues and 
expenses are similarly affected. 

These currencies may continue to fluctuate, in either direction, especially as a result of the UK’s announced exit from the EU, and 
such fluctuations will affect net premiums written growth trends reported in U.S. dollars, as well as financial statement line item 
comparability. 

General Insurance businesses are transacted in most major foreign currencies. The following table presents the average of 
the quarterly weighted average exchange rates of the Major Currencies, which have the most significant impact on our 
businesses: 

Years Ended December 31, 
Rate for 1 USD 
Currency: 
GBP 
EUR 
JPY 

2019 

2018 

2017 

2019 vs. 2018  

2018 vs. 2017  

Percentage Change 

0.79 
0.90 
109.31 

0.75 
0.84 
110.50 

0.78 
0.90 
112.44 

5  % 
7  % 
(1) % 

(4) % 
(7) % 
(2) % 

Unless otherwise noted, references to the effects of foreign exchange in the General Insurance discussion of results of operations are 
with respect to movements in the Major Currencies included in the preceding table. 

Other Industry Developments 

On September 7, 2017, the UK Ministry of Justice announced a proposal to increase the Ogden rate from negative 0.75 percent to 
between zero and one percent. Following this announcement, on December 20, 2018 the UK Parliament passed the Civil Liability Act 
2018 which implements a new framework for determining the Ogden rate and requires the UK Ministry of Justice to start a review of 
the Ogden rate within 90 days of its commencement and review periodically thereafter. The Ministry of Justice concluded a public call 
for evidence on January 30, 2019 prior to beginning its first review.  On July 15, 2019, the UK Ministry of Justice announced a change 
in the Ogden rate from negative 0.75 percent to negative 0.25 percent with an effective date of August 5, 2019.

Consolidated Results of Operations 

The following section provides a comparative discussion of our Consolidated Results of Operations on a reported basis for the three-
year period ended December 31, 2019. Factors that relate primarily to a specific business are discussed in more detail within the 
business segment operations section.  

For a discussion of the Critical Accounting Estimates that affect our results of operations see the Critical Accounting Estimates section 
of this MD&A. 

AIG | 2019 Form 10-K                         67 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents our consolidated results of operations and other key financial metrics: 

ITEM 7 | Consolidated Results of Operations 

Year Ended December 31, 
(in millions) 
Revenues: 
Premiums 
Policy fees 
Net investment income 
Net realized capital gains (losses) 
Other income 
Total revenues 

Benefits, losses and expenses: 

Policyholder benefits and losses incurred 
Interest credited to policyholder account balances 
Amortization of deferred policy acquisition costs 
General operating and other expenses 
Interest expense 
(Gain) loss on extinguishment of debt 
Net (gain) loss on sale of divested businesses 
Total benefits, losses and expenses 

Income from continuing operations before  

income tax expense 
Current 
Deferred 

Income tax expense 
Income (loss) from continuing operations 
Income (loss) from discontinued operations, 

net of income taxes 

Net income (loss) 
Less: Net income attributable to 

noncontrolling interests 

Net income (loss) attributable to AIG 
Less: Dividends on preferred stock 
Net income (loss) attributable to AIG common 

shareholders 

Years Ended December 31, 
Return on common equity 

Adjusted return on common equity 

(in millions, except per common share data) 

Balance sheet data: 

Total assets 

Long-term debt and debt of consolidated investment entities 

Total AIG shareholders’ equity 

Book value per common share 

Book value per common share, excluding AOCI 

Adjusted book value per common share 

2019 

2018 

2017  2019 vs. 2018   

2018 vs. 2017   

Percentage Change 

$ 

30,561  $ 
3,015 
14,619 
632 
919 
49,746 

30,614  $  31,374 
2,935 
14,179 
(1,380) 
2,412 
49,520 

2,791 
12,476 
(130) 
1,638 
47,389 

25,402 
3,832 
5,164 
8,537 
1,417 
32 
75 
44,459 

5,287 
545 
621 
1,166 
4,121 

48 
4,169 

821 
3,348 
22 

27,412 
3,754 
5,386 
9,302 
1,309 
7 
(38) 
47,132 

257 
336 
(182) 
154 
103 

29,972 
3,592 
4,288 
9,107 
1,168 
(5) 
(68) 
48,054 

1,466 
636 
6,890 
7,526 
(6,060) 

(42) 
61 

4 
(6,056) 

67 
(6)  $ 
- 

28 
(6,084) 
- 

-  % 
8 
17 
NM 
(44) 
5 

(7) 
2 
(4) 
(8) 
8 
357 
NM 
(6) 

NM 
62 
NM 
NM 
NM 

NM 
NM 

NM 
NM  
NM 

$ 

3,326  $ 

(6)  $ 

(6,084) 

NM % 

2019 

5.3  %

8.3 

2018 

0.0 %

2.1 

(2) % 
(5) 
(12) 
91 
(32) 
(4) 

(9) 
5 
26 
2 
12 
NM 
44 
(2) 

(82) 
(47) 
NM 
(98) 
NM 

NM 
NM 

139 
100  % 
NM 

100  % 

2017 

(8.4) %

4.1 

December 31, 

December 31, 

2019 

2018 

  $ 

525,064 

$ 

491,984 

35,350 

65,675 

74.93 

69.20 

58.89 

34,540 

56,361 

65.04 

66.67 

54.95 

68                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents a reconciliation of pre-tax income/net income (loss) attributable to AIG to adjusted pre-tax 
income/adjusted after-tax income attributable to AIG: 

Year Ended December 31, 

2019 

2018 

2017 

ITEM 7 | Consolidated Results of Operations 

Total Tax 
Non- 
(Benefit)  controlling 
Pre-tax  Charge  Interests(b) 

After 
Tax 

Total Tax 
Non-  
(Benefit)  controlling  
Interests  

Pre-tax  Charge 

After 
Tax 

Total Tax 
Non-  
(Benefit)  controlling  
Interests  

Pre-tax  Charge 

After 
Tax 

$  5,287  $  1,166  $ 

$  5,287  $  1,166  $ 

-  $  4,169 
(821) 

(821) 

(821) $  3,348 
22 

$  3,326 

$ 

257  $ 

154  $ 

-  $ 

(67) 

61 
(67) 

$  1,466  $  7,526  $ 

$ 

257  $ 

154  $ 

(67) $ 

(6)  $  1,466  $  7,526  $ 

(30) 

43 
- 

(194) 

(40) 

(56) 
(158) 

(12) 
(33) 

(267) 
32 
(448) 

75 
(2) 
955 

- 

24 
218 

12 

(56) 
7 
(97) 

9 
- 
201 

- 

5 
46 

2 

- 

- 
- 

- 

- 
- 

- 
- 
- 

- 
- 
- 

- 

- 
- 

- 

30 

(43) 
- 

(48) 

(21) 
- 

(154) 

154 

32 

(44) 
(125) 

(211) 
25 
(351) 
(48) 
66 
(2) 
754 

- 

19 
172 

10 

(6) 
- 

(3) 
- 

675 
7 
193 

(38) 
19 
(371) 

- 

124 
395 

- 

142 
1 
41 

(8) 
4 
(79) 

- 

26 
83 

- 

- 

$ 

(6) 

48 

21 
- 

(488) 

(43) 
(6,687) 

122 

(146) 

(51) 

(3) 
- 

(303) 
- 

(106) 
- 

533 
6 
152 
42 
(30) 
15 
(292) 

303 
(5) 
1,380 

(68) 
(129) 
187 

106 
(2) 
506 

(41) 
(45) 
65 

- 

60 

21 

98 
312 

- 

- 
413 

- 
145 

- 

- 

- 

- 
- 

- 

- 
- 

- 
- 
- 

- 
- 
- 

- 

- 
- 

- 

-  $  (6,056) 
(28) 

(28) 

(28) $  (6,084) 
- 

$  (6,084) 

- 

- 
- 

- 

- 
- 

- 
- 
- 

- 
- 
- 

- 

- 
- 

- 

7 

488 

43 
6,687 

(95) 

(197) 
- 

197 
(3) 
874 
(4) 
(27) 
(84) 
122 

39 

- 
268 

- 

7 

(in millions, except per common share data) 
Pre-tax income/net income (loss) 

including noncontrolling interests 

Noncontrolling interests 
Pre-tax income/net income (loss) 

attributable to AIG 

Dividends on preferred stock 
Net income (loss) attributable to AIG  

common shareholders 

Changes in uncertain tax positions and  

other tax adjustments 

Deferred income tax valuation allowance 

(releases) charges 

Impact of Tax Act 
Changes in fair value of securities used to 

hedge guaranteed living benefits 

Changes in benefit reserves and DAC,  VOBA and 
SIA related to net realized capital gains (losses) 

Changes in the fair value of equity securities 
Unfavorable (favorable) prior year development and 

related amortization changes ceded under 
retroactive reinsurance agreements 

(Gain) loss on extinguishment of debt 
Net realized capital (gains) losses(a) 
(Income) loss from discontinued operations 
(Income) loss from divested businesses 
Non-operating litigation reserves and settlements 
Net loss reserve discount (benefit) charge 
Pension expense related to a one-time lump sum 

payment to former employees 
Integration and transaction costs  

associated with acquired businesses 

Restructuring and other costs 
Professional fees related to regulatory or  

accounting changes 

Noncontrolling interests primarily related to  
net realized capital gains (losses) of  
Fortitude Holdings' standalone results(b) 

Adjusted pre-tax income/Adjusted 
after-tax income attributable to 
AIG common shareholders 

Weighted average diluted shares outstanding 
Income (loss) per common share attributable 

to AIG common shareholders (diluted) 

Adjusted after-tax income per common 
share attributable to AIG common 
shareholders (diluted)(c) 

660 

660 

46 

46 

$  5,478  $  1,211  $ 

(161) $  4,084 

$  1,409  $ 

324  $ 

(21) $  1,064 

$  3,158  $ 

906  $ 

(21) $  2,231 

889.5 

$ 

3.74 

$ 

4.59 

910.1 

$ 

(0.01) 

$ 

1.17 

930.6 

$ 

(6.54) 

$ 

2.34 

(a)  Includes all net realized capital gains and losses except earned income (periodic settlements and changes in settlement accruals) on derivative instruments used for 

non-qualifying (economic) hedging or for asset replication. 

(b)  Noncontrolling interests is primarily due to the 19.9 percent investment in Fortitude Holdings by an affiliate of Carlyle, which occurred in the fourth quarter of 2018. 

Carlyle is allocated 19.9 percent of Fortitude Holdings’ standalone financial results. Fortitude Holdings’ results are mostly eliminated in AIG’s consolidated income from 
continuing operations given that its results arise from intercompany transactions. Noncontrolling interests is calculated based on the standalone financial results of 
Fortitude Holdings. The most significant component of Fortitude Holdings’ standalone results includes the change in fair value of the embedded derivatives, which 
moved materially in the year due to lower rates and tightening credit spreads, and which are recorded in net realized capital gains and losses of Fortitude Holdings. In 
accordance with AIG's adjusted after-tax income definition, realized capital gains and losses are excluded from noncontrolling interests. 

AIG | 2019 Form 10-K                         69 

  
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
Fortitude Holdings’ summarized financial information (standalone results) is presented below: 

Year Ended December 31, 2019 
(in millions) 
Revenues 
Expenses 
Adjusted pre-tax income 
Taxes on adjusted pre-tax income 
Adjusted after-tax income, excluding realized capital gains 

Net realized capital gains 
Taxes on realized capital gains 
After-tax net realized capital gains 
Net income 

$ 

$ 

ITEM 7 | Consolidated Results of Operations 

Fortitude  
Holdings 

2,359  $ 
1,890 
469 
98 
371 

4,216 
886 
3,330 
3,701  $ 

AIG Noncontrolling 
Interest 
470 
376 
94 
20 
74 

839 
179 
660 
734 

(c)  For 2017, because we reported a net loss from continuing operations attributable to AIG common shareholders, all common stock equivalents are anti-dilutive and are 

therefore excluded from the calculation of diluted shares and diluted per common share amounts. However, because we reported adjusted after-tax income attributable 
to AIG common shareholders, the calculation of adjusted after-tax income per diluted common share includes 22,412,682 dilutive shares. 

PRE-TAX INCOME COMPARISON FOR 2019 AND 2018 

Pre-tax income increased in 2019 compared to 2018 primarily due to: 

 

improvement in accident year losses in General Insurance as a result of underwriting discipline, increased use of reinsurance and 
a change in business mix as well as lower catastrophe losses and favorable prior year loss reserve development compared to 
unfavorable loss reserve development in the prior year in General Insurance;  

  higher investment returns in our alternative investments portfolio due to robust equity market returns in 2019, income from an initial 
public offering of a holding in the private equity portfolio, and an increase in income from fixed maturity securities for which the fair 
value option was elected. This compares to lower returns in the prior year as a result of an increase in interest rates and widening 
credit spreads that occurred, lower hedge fund performance, as well as negative performance of our fair value option equity 
securities portfolio; 

  net realized capital gains in 2019 compared to net realized capital losses in the prior year due to gains on the sales of securities 
and foreign exchange compared to losses on sales of securities and foreign exchange in 2018, as well as lower impairments in 
2019 and losses on private equity sales in 2018. Partially offsetting these gains were derivative losses in 2019 compared to gains 
in 2018; and 

 

lower general and other operating expenses as a result of ongoing strategic initiatives to reduce costs. 

These increases were partially offset by: 

  a net loss reserve discount charge in 2019 compared to a loss reserve discount benefit in the prior year. 

PRE-TAX INCOME (LOSS) COMPARISON FOR 2018 AND 2017 

Pre-tax income decreased in 2018 compared to 2017 primarily due to: 

 

lower investment returns primarily driven by lower hedge fund performance, a decline in income from fixed maturity securities for 
which the fair value option was elected compared to higher returns on this portfolio in 2017 as a result of significant spread 
tightening that occurred, losses on our fair value option equities portfolio, and lower invested assets resulting from the funding of 
the adverse development reinsurance agreement with NICO late in the first quarter of 2017; 

  a net unfavorable adjustment from the review and update of Life and Retirement actuarial assumptions compared to a net 

favorable adjustment in the prior year; and 

  higher general operating and other expenses due to the acquisition of Validus, business growth and continued investments in 

business platforms. 

Partially offset by: 

 

lower losses incurred from General Insurance operations driven by significantly lower catastrophe losses and lower unfavorable 
prior year loss reserve development, partially offset by higher severe losses; and 

 

lower net realized capital losses due to: 

–  Life and Retirement guaranteed living benefits, net of hedges, which reflected net realized capital gains in 2018 compared to 
net realized capital losses in 2017, primarily due to changes in the movement in the non-performance or “own credit” risk 
adjustment (NPA), which is not hedged as part of our economic hedging program (see Insurance Reserves – Life and Annuity 
Reserves and DAC – Variable Annuity Guaranteed Benefits and Hedging Results); 

70                            AIG | 2019 Form 10-K 

  
 
 
 
–  Partially offset by losses on the sale of securities in 2018 due to a decline in the credit and equity markets in the fourth quarter 

ITEM 7 | Consolidated Results of Operations 

of 2018 compared to gains in the prior year. 

U.S. TAX REFORM OVERVIEW 

On December 22, 2017, the U.S. enacted Public Law 115-97, known informally as the Tax Act. The Tax Act reduced the statutory rate 
of U.S. federal corporate income tax to 21 percent and enacted numerous other changes impacting AIG and the insurance industry.  
Changes specific to the insurance industry include the calculation of insurance tax reserves and related transition adjustments, 
amortization of specified policy acquisition expenses, treatment of separate account dividends received deductions and computation 
of pro-ration adjustments. Provisions of the Tax Act with broader application include reductions or elimination of deductions for certain 
items, e.g., reductions to corporate dividends received deductions, disallowance of entertainment expenses and limitations on the 
deduction of certain executive compensation costs. These provisions, generally, result in an increase in AIG’s taxable income.     

The Tax Act includes provisions for Global Intangible Low-Taxed Income (GILTI) under which taxes are imposed on the excess of a 
deemed return on tangible assets of certain foreign subsidiaries and for Base Erosion and Anti-Abuse Tax (BEAT) under which taxes 
are imposed on certain base eroding payments to affiliated foreign companies. While the U.S. tax authorities issued formal guidance, 
including recently issued proposed and final regulations for BEAT and other provisions of the Tax Act, there are still certain aspects of 
the Tax Act that remain unclear and subject to substantial uncertainties.  Additional guidance is expected in future periods. Such 
guidance may result in changes to the interpretations and assumptions we made and actions we may take, which may impact 
amounts recorded with respect to international provisions of the Tax Act, possibly materially. Consistent with accounting guidance, we 
treat BEAT as a period tax charge in the period the tax is incurred and have made an accounting policy election to treat GILTI taxes in 
a similar manner.  

Repatriation Assumptions 

As a result of the Tax Act, the majority of accumulated foreign earnings that were previously untaxed are subject to a one-time 
deemed repatriation tax. Going forward, foreign earnings not taxed as part of the one-time deemed repatriation (or otherwise taxed 
currently under the GILTI or subpart F regimes) will generally be exempt from U.S. tax upon repatriation. Notwithstanding the 
changes, U.S. tax on foreign exchange gain or loss and certain non-U.S. withholding taxes will continue to be applicable upon future 
repatriations of foreign earnings. For 2019, we consider our foreign earnings with respect to certain operations in Canada, South 
Africa, the Far East, Latin America, Bermuda as well as the European, Asia Pacific and Middle East regions to be indefinitely 
reinvested. These earnings relate to ongoing operations and have been reinvested in active business operations. Deferred taxes, if 
necessary, have been provided on earnings of non-U.S. affiliates whose earnings are not indefinitely reinvested. 

INCOME TAX EXPENSE ANALYSIS 

For the year ended December 31, 2019, the effective tax rate on income from continuing operations was 22.1 percent. The effective 
tax rate on income from continuing operations differs from the statutory tax rate of 21 percent primarily due to: 

 

tax charges of: 

–  $96 million net charge primarily related to the accrual of IRS interest (including interest related to uncertain tax positions), 

–  $82 million associated with the effect of foreign operations, 

–  $37 million of tax charges and related interest associated with increases in uncertain tax positions primarily related to open tax 

issues and audits in state and local jurisdictions 

–  $27 million of excess tax charges related to share based compensation payments recorded through the income statement; and 

–  $15 million of non-deductible transfer pricing charges; 

  partially offset by tax benefits of: 

–  $113 million of reclassifications from accumulated other comprehensive income to income from continuing operations related to 

the disposal of available for sale securities, 

–  $65 million of tax exempt income, and 

–  $44 million of valuation allowance activity related to certain foreign subsidiaries and state jurisdictions. 

The effect of foreign operations is primarily related to income and losses in our foreign operations taxed at statutory tax rates different 
than 21 percent and foreign income subject to U.S. taxation. 

AIG | 2019 Form 10-K                         71 

  
 
 
 
 
 
ITEM 7 | Consolidated Results of Operations 

For the year ended December 31, 2018, the effective tax rate on income from continuing operations was 59.9 percent. The effective 
tax rate on income from continuing operations differs from the statutory tax rate of 21 percent primarily due to: 

 

tax charges of: 

–  $83 million net charge primarily related to the accrual of IRS interest (including interest related to uncertain tax positions), 

–  $62 million measurement period adjustment related to the deemed repatriation tax, 

–  $44 million associated with the effect of foreign operations, 

–  $21 million of additional U.S. taxes imposed on income of our foreign subsidiaries under international provisions of the Tax Act,  

–  $21 million valuation allowance activity related to certain foreign subsidiaries and state jurisdictions, and 

–  $29 million of non-deductible transfer pricing charges; 

  partially offset by tax benefits of: 

–  $72 million of reclassifications from accumulated other comprehensive income to income from continuing operations related to 

the disposal of available for sale securities, 

–  $37 million of tax exempt income, and 

–  $13 million of excess tax deductions related to share based compensation payments recorded through the income statement. 

The effect of foreign operations is primarily related to income and losses in our foreign operations taxed at statutory tax rates different 
than 21 percent and foreign income subject to U.S. taxation. 

For the year ended December 31, 2017, the effective tax rate on income from continuing operations was not meaningful. The effective 
tax rate differs from the 2017 statutory tax rate of 35 percent primarily due to: 

 

tax charges of: 

–  $6.7 billion associated with the enactment of the Tax Act discussed above,  

–  $660 million of tax charges and related interest associated with increases in uncertain tax positions primarily related to cross 

border financing transactions and other open tax issues,  

–  $69 million associated with the effect of foreign operations, and  

–  $35 million of non-deductible transfer pricing charges; 

  partially offset by tax benefits of: 

–  $201 million of tax exempt income,  

–  $184 million of reclassifications from accumulated other comprehensive income to income from continuing operations related to 

the disposal of available for sale securities, and 

–  $40 million of excess tax deductions related to share based compensation payments recorded through the income statement in 

accordance with relevant accounting literature. 

The effect of foreign operations is primarily related to losses incurred in our European operations taxed at a statutory tax rate lower 
than 35 percent and other foreign taxes.  

For additional information see Note 23 to the Consolidated Financial Statements. 

72                            AIG | 2019 Form 10-K 

  
 
 
ITEM 7 | Business Segment Operations 

Business Segment Operations 

Our business operations consist of General Insurance, Life and Retirement, Other Operations, and a Legacy Portfolio.  

General Insurance consists of two operating segments: North America and International. Life and Retirement consists of four 
operating segments: Individual Retirement, Group Retirement, Life Insurance and Institutional Markets. Other Operations consists of 
businesses and items not allocated to our other businesses, which are primarily AIG Parent, Blackboard and Fuji Life, which was sold 
on April 30, 2017.  Our Legacy Portfolio consists of our Legacy Life and Retirement Run-Off Lines, Legacy General Insurance Run-Off 
Lines, and Legacy Investments. Effective February 2018, Fortitude Re is included in our Legacy Portfolio. 

The following table summarizes Adjusted pre-tax income (loss) from our business segment operations. See also Note 3 to 
the Consolidated Financial Statements.  

Years Ended December 31, 
(in millions) 
Core business: 

General Insurance 
North America 
International 

General Insurance 
Life and Retirement 

Individual Retirement 
Group Retirement 
Life Insurance 
Institutional Markets 

Life and Retirement 

Other Operations 
Consolidations, eliminations and other adjustments 

Total Core  
Legacy Portfolio 

Adjusted pre-tax income 

2019 

2018 

2017 

$ 

$ 

2,709  $ 
824 
3,533 

1,984 
937 
246 
291 
3,458 
(1,709) 
(305) 
4,977 
501 
5,478  $ 

(8)  $ 

(461) 
(469) 

(232) 
(581) 
(813) 

1,681 
933 
330 
246 
3,190 
(1,584) 
59 
1,196 
213 
1,409  $ 

2,289 
1,004 
274 
264 
3,831 
(1,405) 
75 
1,688 
1,470 
3,158 

AIG | 2019 Form 10-K                         73 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Business Segment Operations | General Insurance 

General Insurance  

General Insurance is managed by our geographic markets of North America and International.  Our 
global presence is reflected in our multinational capabilities to provide our Commercial Lines and 
Personal Insurance products within these geographic markets. 

PRODUCTS AND DISTRIBUTION 

North
America

International

Liability: Products include general liability, environmental, commercial automobile liability, workers’ compensation, excess casualty 
and crisis management insurance products. Casualty also includes risk- sharing and other customized structured programs for large 
corporate and multinational customers. 

Financial Lines: Products include professional liability insurance for a range of businesses and risks, including D&O, mergers and 
acquisitions, fidelity, employment practices, fiduciary liability, cyber risk, kidnap and ransom, and errors and omissions insurance 
(E&O). 

Property: Products include commercial and industrial property insurance products and services that cover exposures to man-made 
and natural disasters, including business interruption. 

Special Risks: Products include aerospace, political risk, trade credit, portfolio solutions, energy-related property insurance products, 
surety, marine and crop insurance. 

Personal Lines: Products include personal auto and property in selected markets and insurance for high net worth individuals offered 
through AIG Private Client Group in the U.S. that covers auto, homeowners, umbrella, yacht, fine art and collections. In addition, we 
offer extended warranty insurance and services covering electronics, appliances, and HVAC. 

Accident & Health: Products include voluntary and sponsor-paid personal accident and supplemental health products for individuals, 
employees, associations and other organizations, as well as a broad range of travel insurance products and services for leisure and 
business travelers. 

General Insurance products in North America and International markets are distributed through various channels, including captive 
and independent agents, brokers, affinity partners, airlines and travel agents, and retailers. Our distribution network is aided by our 
competitive position to write multiple-national and cross-border risks in both Commercial Lines and Personal Insurance. 

BUSINESS STRATEGY 

Profitable Growth: Deploy capital efficiently to act opportunistically and optimize diversity within the portfolio to grow in profitable 
lines, geographies and customer segments.  Look to inorganic growth opportunities in profitable markets and segments to expand our 
capabilities and footprint. 

Reinsurance Optimization: Strategically partner with reinsurers to reduce exposure to losses arising from frequency of large 
catastrophic events and the severity from individual risk losses. We strive to optimize our reinsurance program to manage volatility 
and protect the balance sheet from tail events and unpredictable net losses in support of our profitable growth objectives. 

Underwriting Excellence: Empower and increase accountability of the underwriter and continue to integrate underwriting, claims and 
actuarial to enable better decision making.  Focus on enhancing risk selection, driving consistent underwriting best practices and 
building robust monitoring standards to improve underwriting results.  

74                            AIG | 2019 Form 10-K 

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ITEM 7 | Business Segment Operations | General Insurance 

COMPETITION AND CHALLENGES 

Operating in a highly competitive industry, General Insurance competes against several hundred companies,  specialty insurance 
organizations, mutual companies and other underwriting organizations in the U.S. In international  markets, we compete for business 
with the foreign insurance operations of large global insurance groups and local  companies in specific market areas and product 
types. Insurance companies compete through a combination of risk acceptance criteria, product pricing, service and terms and 
conditions. General Insurance seeks to distinguish itself in the  insurance industry primarily based on its well-established brand, global 
franchise, multinational capabilities, financial and capital strength, innovative products, claims expertise to handle complex claims, 
expertise in providing specialized coverages and customer service. 

We serve our business and individual customers on a global basis — from the largest multinational corporations to local  businesses 
and individuals. Our clients benefit from our substantial underwriting expertise. 

Our challenges include:  

 

long-tail Commercial Lines exposures that create added challenges to pricing and risk management; 

  over capacity in certain lines of business that creates downward market pressure on pricing;  

 

tort environment volatility in certain jurisdictions and lines of business; and 

  volatility in claims arising from natural and man-made catastrophes. 

OUTLOOK—INDUSTRY AND ECONOMIC FACTORS 

Below is a discussion of the industry and economic factors impacting our operating segments: 

General Insurance – North America 

Commercial Lines over recent years has experienced challenging market conditions, with widespread excess capacity increasing 
competition and suppressing rates across multiple classes of business. However, in more recent periods we are seeing growing 
market support for rate increases in challenged segments where major carriers are reducing their risk appetite and market capacity is 
contracting as a result. We are seeing rate increases across U.S. Financial Lines and Liability segments (outside of workers’ 
compensation), with a common driver being higher industry-wide claims severity trends, as well as within our Property and Specialty 
portfolios.  We continue to achieve positive rate increases across a number of lines and classes of business as a result of our 
disciplined underwriting strategy and focus on risk selection. Further, we continue to achieve growth in several of our Commercial 
Lines high margin businesses, although these market segments remain highly competitive. 

Personal Insurance growth prospects are supported by the need for full life cycle products and coverage, increases in personal 
wealth accumulation, and awareness of insurance protection and risk management. We compete in the high net worth market, 
accident and health insurance, travel insurance, and warranty services and will continue to expand our innovative products and 
services to distribution partners and clients. 

General Insurance – International 
We believe our global presence provides Commercial Lines and Personal Insurance a distinct competitive advantage, as the demand 
for multinational cross-border coverage and services increases due to the growing number of international customers, while giving us 
the ability to respond quickly to local market conditions and build client relationships. 

The Commercial Lines market continues to be highly competitive, due to increased market capacity and ample availability of capital. 
Despite this, we continue to grow our most profitable segments and diversify our portfolio across all regions by expanding into new 
product lines (e.g., cyber), new client segments (e.g., middle market) and new distribution channels (e.g., digital and national brokers) 
while remaining a market leader in key developed and developing markets. Overall, Commercial lines are showing positive rate 
increases in selective products and markets where market events or withdrawal of capability have favorably impacted pricing. We are 
maintaining our underwriting discipline, reducing gross and net limits, increasing use of reinsurance to reduce volatility, as well as 
continuing our risk selection strategy to improve profitability. 

Personal Insurance focuses on individual customers, as well as group and corporate clients. Although market competition within 
Personal Insurance has increased, we continue to benefit from the underwriting quality, portfolio diversity, and generally low volatility 
of the short-tailed risk in these business lines, although some product classes are exposed to catastrophe losses. 

AIG | 2019 Form 10-K                         75 

  
 
 
 
ITEM 7 | Business Segment Operations | General Insurance 

2019 

2018 

2017 

2019 vs. 2018 

2018 vs. 2017 

Percentage Change 

GENERAL INSURANCE RESULTS 

Years Ended December 31, 

(in millions) 
Underwriting results: 
Net premiums written 
Decrease in unearned premiums(a) 
Net premiums earned 
Losses and loss adjustment expenses incurred(b) 
Acquisition expenses: 

Amortization of deferred policy acquisition costs 
Other acquisition expenses 
Total acquisition expenses 
General operating expenses 
Underwriting income (loss) 
Net investment income 

Adjusted pre-tax income (loss) 
Loss ratio(b) 

Acquisition ratio 
General operating expense ratio  

Expense ratio 
Combined ratio(b) 
Adjustments for accident year loss ratio, as adjusted 
and accident year combined ratio, as adjusted: 
Catastrophe losses and reinstatement premiums 

Prior year development, net of (additional) return 
premium on loss sensitive business 

Adjustment for ceded premiums under reinsurance 
contracts related to prior accident years and other 

Accident year loss ratio, as adjusted 

Accident year combined ratio, as adjusted 

  $  25,092  $  26,407  $  25,438 
588 
26,026 
21,642  

1,098 
27,505  
20,824 

1,346 
26,438  
17,246 

4,482 
1,292 
5,774  
3,329 
89  
3,444 
3,533  $ 

65.2  
21.8  
12.6  

34.4  
99.6  

  $ 

4,596 
1,385 
5,981  
3,837 
(3,137)  
2,668 

3,765  
1,388 
5,153 
3,712  
(4,481) 
3,668 

75.7 
21.7 
14.0 

35.7 

111.4 

83.2  
19.8  
14.3  
34.1  
117.3  

(4.8)  

(10.5) 

(16.1)  

1.1  

(1.5) 

(4.0)  

0.1  
61.6  
96.0  

0.3 

64.0 

99.7 

(0.1)  

63.0  
97.1  

(5) % 
23  
(4)  
(17)  

(2)  
(7)  
(3)  
(13)  
NM  
29   

4  % 

87 
6  
(4)  

22   
-  
16  
3   
30  
(27)  

(10.5) 
0.1 
(1.4) 

(1.3) 

(11.8) 

5.7 

2.6 

(0.2) 

(2.4) 

(3.7) 

(7.5) 
1.9 
(0.3) 

1.6 

(5.9) 

5.6 

2.5 

0.4 

1.0 

2.6 

(469)  $ 

(813)  

NM % 

42  % 

(a)  In 2018, the underwriting loss included an additional $115 million of net premium earned for multi-year policies related to earlier accident years. 

(b)  Consistent with our definition of APTI, excludes net loss reserve discount and the portion of favorable or unfavorable prior year reserve development for which we have 

ceded the risk under retroactive reinsurance agreements and related changes in amortization of the deferred gain. 

The following table presents General Insurance net premiums written by operating segment, showing change on both 
reported and constant dollar basis: 

Years Ended December 31, 

(in millions) 

North America(a)(b) 
International(a)(c) 

2018  

2019  

2017  
$  12,103  $  11,383  $  10,973 
14,465 

15,024 

12,989 

Total net premiums written 

$  25,092  $  26,407  $  25,438 

Percentage Change in 

Percentage Change in 

U.S. dollars 

Original Currency 

2019 vs. 2018 

2018 vs. 2017 

2019 vs. 2018 

2018 vs. 2017 

6  % 

(14)  

(5) % 

4  %  

4   

4  %  

6  % 

(11)  

(4) % 

4  % 

1   

3  % 

(a)  Includes $2,350 million and $500 million of Validus Net premiums written for North America in 2019 and 2018, respectively, and $810 million and $371 million of Validus 

Net premiums written for International in 2019 and 2018, respectively.   

(b)  Includes $321 million and $27 million of Glatfelter Net premiums written for North America in 2019 and 2018, respectively. 

(c)  As a result of the merger of AIU Insurance Company, Ltd. (AIUI Japan) and Fuji Fire and Marine Insurance Company (Fuji), Fuji’s fiscal reporting period was conformed 

to that of AIUI Japan (Japan Merger Impact).  Therefore, 2018 included approximately $300 million for two additional months of Net premiums written.   

76                            AIG | 2019 Form 10-K 

  
 
 
   
 
 
 
 
 
 
   
   
   
   
 
   
 
 
 
 
 
   
   
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following tables present General Insurance accident year catastrophes by geography(a) and number of events: 

ITEM 7 | Business Segment Operations | General Insurance 

Catastrophes(b) 

(in millions) 
Year Ended December 31, 2019 

Flooding and rainstorms 
Windstorms and hailstorms 
Wildfire 
Civil Disorders  
Reinstatement premiums 

Total catastrophe-related charges 
Year Ended December 31, 2018 

Flooding and rainstorms 

Windstorms and hailstorms 
Wildfire 
Earthquakes 
Volcanic eruptions 
Reinstatement premiums 

Total catastrophe-related charges 
Year Ended December 31, 2017 

Flooding and rainstorms 
Windstorms and hailstorms 
Wildfire 
Earthquakes 
Reinstatement premiums 

Total catastrophe-related charges 

# of 
Events 

North  
America  

International  

Total 

3  
26  
3  
2  
-  

34  

$ 

20  $ 

13  $ 

792 
59 
- 
(8)  

340 
10 
23 
29  

$ 

863  $ 

415  $ 

33 
1,132 
69 
23 
21 

1,278 

3  

$ 

16  $ 

154  $ 

170 

23  
5  
3  
1  
-  

35  

1,123 
712 
19 
16 
(33)  

791 
4 
82 
2 
(1)  

$ 

1,853  $ 

1,032  $ 

-  (c)   $ 

962  $ 

21  
2  
1  
-  

24  

1,771 
562 
- 
(23)  

$ 

3,272  $ 

158  $ 
682 
10 
41 
-  

891  $ 

1,914 
716 
101 
18 
(34) 

2,885 

1,120 
2,453 
572 
41 
(23) 

4,163 

(a)  Geography: North America primarily includes insurance businesses in the United States, Canada and Bermuda. International includes regional insurance businesses in 
Japan, the United Kingdom, Europe, Asia Pacific, Latin America and Caribbean, Middle East and Africa, and China. General Insurance results are presented before 
consideration of internal reinsurance agreements.   

(b)   Natural catastrophe losses are generally weather or seismic events having a net impact on AIG in excess of $10 million each and man-made catastrophe losses, such 

as terrorism and civil disorders that exceed the $10 million threshold. 

(c)  Flooding events reported in 2017 are a subset of windstorm events. 

AIG | 2019 Form 10-K                         77 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
NORTH AMERICA RESULTS 

Years Ended December 31, 

(in millions) 

Underwriting results: 
Net premiums written 
(Increase) decrease in unearned premiums(a) 
Net premiums earned 
Losses and loss adjustment expenses incurred(b) 
Acquisition expenses: 

Amortization of deferred policy acquisition costs 

Other acquisition expenses 

Total acquisition expenses 
General operating expenses 

Underwriting loss(a)
Net investment income 

Adjusted pre-tax income (loss) 
Loss ratio(b)

Acquisition ratio 

General operating expense ratio  

Expense ratio 
Combined ratio(b)
Adjustments for accident year loss ratio, as adjusted 
and accident year combined ratio, as adjusted: 
Catastrophe losses and reinstatement premiums 
Prior year development, net of (additional) return premium 
on loss sensitive business 

Adjustment for ceded premiums under reinsurance contracts 
related to prior accident years and other 

Accident year loss ratio, as adjusted 

Accident year combined ratio, as adjusted 

ITEM 7 | Business Segment Operations | General Insurance 

2019 

2018  

2017  

2019 vs. 2018  

2018 vs. 2017  

Percentage Change 

$  12,103  $  11,383  $  10,973 
482 

931 

750 

12,853 

9,226 

12,314 

10,776 

11,455 

11,646 

2,008 

488 

2,496 

1,351 

(220) 

2,929 

1,859 

515 

2,374 

1,477 

1,305 

485 

1,790 

1,396 

(2,313) 

(3,377) 

2,305 

3,145 

6  % 

(19)  

4   

(14)  

8   

(5)  

5   

(9)  

90   

27   

4  % 

93   

7   

(7)  

42   

6   

33   

6   

32   

(27)  

$ 

2,709  $ 

(8)  $ 

(232) 

NM % 

97  % 

71.8   

19.4   

10.5   

29.9   

101.7   

87.5   
19.3   
12.0   

31.3   
118.8   

101.7 

15.6 

12.2 

27.8 

129.5 

(6.8)  

(15.1)  

(28.7) 

1.8   

(3.1)  

(3.6) 

0.3   

67.1   

97.0   

0.8   

70.1   

101.4   

(0.3) 

69.1 

96.9 

(15.7) 

0.1 

(1.5) 

(1.4) 

(17.1) 

8.3 

4.9 

(0.5) 

(3.0) 

(4.4) 

(14.2) 

3.7 

(0.2) 

3.5 

(10.7) 

13.6 

0.5 

1.1 

1.0 

4.5 

(a)  In 2018, the underwriting loss included an additional $115 million of net premium earned for multi-year policies related to earlier accident years. 

(b) Consistent with our definition of APTI, excludes net loss reserve discount and the portion of favorable or unfavorable prior year reserve development for which we have 

ceded the risk under retroactive reinsurance agreements and related changes in amortization of the deferred gain. 

Business and Financial Highlights 

The North America General Insurance business is focused on making progress towards improved underwriting results and 
efficiencies. This includes strengthening our talent base; ongoing investment in pricing and monitoring tools; managing limits on both 
a gross and net basis with enhanced focus on portfolio management and individual business strategy; and increased use of 
reinsurance to reduce volatility.  

We recorded adjusted pre-tax income in 2019 compared to an adjusted pre-tax loss in the prior year, primarily due to lower loss ratio, 
higher net investment income and lower general operating expenses as a result of ongoing efforts to reduce expenses. The loss ratio 
decreased due to lower catastrophe losses, favorable prior year loss reserve development compared to unfavorable loss reserve 
development in the prior year and lower current accident year loss ratio, as adjusted.   

Net premiums written increased in the year ended December 31, 2019 compared to the prior year due to the inclusion of the Validus 
and Glatfelter acquisitions as well as growth within the Validus business, partially offset by underwriting actions taken to reposition our 
portfolio and to maintain pricing discipline and higher ceded premiums due to the changes in 2019 reinsurance programs.  

For a discussion of 2019 reinsurance programs see MD&A - Enterprise Risk Management. 

78                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
North America Adjusted Pre-Tax Income (Loss) 
(in millions) 

North America Adjusted Pre-Tax Income (Loss) 
(in millions) 

ITEM 7 | Business Segment Operations | General Insurance 

2019 and 2018 Comparison 

Adjusted pre-tax income in 2019 compared to adjusted pre-tax loss in 2018 
reflected: 

  significantly lower catastrophe losses; 

 

 

 

increase in net investment income reflecting higher returns on alternative 
investments, change in fair value of equity securities in 2018 and improved 
performance of fixed income securities; 

favorable prior year loss reserve development in 2019 compared to 
unfavorable prior year loss reserve development in 2018; 

the lower accident year loss ratio, as adjusted primarily driven by a change 
in business mix including the Validus and Glatfelter acquisitions, improved 
new business and renewal terms, reduced net severity of loss events and 
changes in 2019 reinsurance programs which have reduced volatility; and 

 

lower general operating expenses as a result of ongoing expense reduction 
initiatives. 

2018 and 2017 Comparison 

Adjusted pre-tax loss decreased primarily due to:  

  significantly lower catastrophe losses; and 

 

lower unfavorable prior year loss reserve development. 

These were partially offset by: 

 

lower investment returns on alternative investments, primarily driven by 
less robust private equity and hedge fund performance compared to 2017, 
and a decline in income from securities for which the fair value option was 
elected as well as lower interest and dividends due to lower invested 
assets resulting from the first quarter 2017 funding of the adverse 
development reinsurance agreement with NICO; 

  higher severe losses;  

  higher acquisition ratio primarily driven by changes in portfolio mix, higher 
insurance taxes, licenses and fees, and changes in the 2018 reinsurance 
programs; and 

  higher general operating expenses due to the inclusion of the Validus and 
Glatfelter acquisition; however general operating expense ratio decreased 
slightly. 

AIG | 2019 Form 10-K                         79 

  
 
 
 
 
 
 
 
 
North America Net Premiums Written 
(in millions) 

ITEM 7 | Business Segment Operations | General Insurance 

2019 and 2018 Comparison 

Net premiums written increased primarily due to the inclusion of the Validus 
and Glatfelter acquisitions as well as growth within the Validus business. 

This increase was partially offset by: 

 

lower production primarily due to underwriting actions taken to strengthen 
our portfolio and to maintain pricing discipline; and 

  higher ceded premiums due to the changes in 2019 reinsurance 

programs. 

North America Net Premiums Written 
(in millions) 

2018 and 2017 Comparison 

Net premiums written increased primarily due to: 

  growth in the Travel business within Personal Insurance; 

 

lower ceded premiums due to changes in the 2018 reinsurance programs; 
and 

 

the inclusion of the Validus and Glatfelter acquisitions. 

This increase was partially offset by:  

 

lower production primarily in Property, Programs business, and D&O 
products within Financial Lines mainly due to underwriting actions taken 
to strengthen our portfolio and to maintain pricing discipline; and 

  exiting of certain businesses in Accident & Health in 2017. 

80                            AIG | 2019 Form 10-K 

  
 
 
 
 
North America Combined Ratios 

North America Combined Ratios 

ITEM 7 | Business Segment Operations | General Insurance 

2019 and 2018 Comparison  

The decrease in the combined ratio reflected a decrease in both the loss ratio and 
the expense ratio. 

The decrease in the loss ratio reflected: 

 

lower accident year loss ratio, as adjusted, primarily driven by a change in 
business mix including the Validus and Glatfelter acquisitions, improved new 
business and renewal terms, reduced net severity of loss events and changes in 
2019 reinsurance programs which have reduced volatility; 

  significantly lower catastrophe losses; and 

 

favorable prior year loss reserve development compared to unfavorable loss 
reserve development in the prior year. 

The decrease in the expense ratio reflected lower general operating expense ratio 
driven by ongoing expense reduction initiatives. 

2018 and 2017 Comparison  

The decrease in the combined ratio reflected a decrease in the loss ratio partially 
offset by an increase in the expense ratio. 

The decrease in the loss ratio reflected:  

  significantly lower catastrophe losses; and 

 

lower unfavorable prior year loss reserve development. 

These decreases in the loss ratio were partially offset by a higher current accident 
year loss ratio, as adjusted, driven primarily by higher severe losses. 

The increase in the expense ratio reflected a higher acquisition ratio primarily due to 
changes in portfolio mix, higher insurance taxes, licenses and fees, and changes in 
the 2018 reinsurance programs. 

AIG | 2019 Form 10-K                         81 

  
 
 
 
 
 
INTERNATIONAL RESULTS 

Years Ended December 31, 
(in millions) 
Underwriting results: 
Net premiums written 
Decrease in unearned premiums 
Net premiums earned 
Losses and loss adjustment expenses incurred 
Acquisition expenses: 

Amortization of deferred policy acquisition costs 
Other acquisition expenses 
Total acquisition expenses 
General operating expenses 
Underwriting income (loss)(a)
Net investment income 
Adjusted pre-tax income (loss) 

Loss ratio 

Acquisition ratio 
General operating expense ratio  

Expense ratio 
Combined ratio 
Adjustments for accident year loss ratio, as adjusted 
and accident year combined ratio, as adjusted: 
Catastrophe losses and reinstatement premiums 
Prior year development, net of (additional) return premium 
on loss sensitive business 
Adjustment for ceded premiums under reinsurance 
contracts related to prior accident years 

Accident year loss ratio, as adjusted 
Accident year combined ratio, as adjusted 

ITEM 7 | Business Segment Operations | General Insurance 

2019 

2018  

2017  

2019 vs. 2018  

2018 vs. 2017  

Percentage Change 

$  12,989  $  15,024  $  14,465 
106 
14,571 
9,996 

167 
15,191 
10,048 

596 
13,585 
8,020 

2,474 
804 
3,278 
1,978 
309 
515 
824  $ 

$ 

59.0   
24.1   
14.6   
38.7   
97.7   

(2.9)  

0.3   

-   
56.4   
95.1   

2,737 
870 
3,607 
2,360 
(824) 
363 
(461)  $ 

66.1   
23.7   
15.5   
39.2   
105.3   

2,460 
903 
3,363 
2,316 
(1,104) 
523 
(581) 

68.6 
23.1 
15.9 
39.0 
107.6 

(6.8)  

(0.2)  

-   
59.1   
98.3   

(6.1) 

(4.3) 

- 
58.2 
97.2 

(14) % 
257   
(11)  
(20)  

(10)  
(8)  
(9)  
(16)  
NM  
42   
NM % 

(7.1) 
0.4 
(0.9) 
(0.5) 
(7.6) 

3.9 

0.5 

NM 
(2.7) 
(3.2) 

4  % 

58   
4   
1   

11   
(4)  
7   
2   
25   
(31)  
21  % 

(2.5) 
0.6 
(0.4) 
0.2 
(2.3) 

(0.7) 

4.1 

NM 
0.9 
1.1 

(a)  As a result of the Japan Merger Impact, 2018 includes two additional months of operating earnings increasing Net premiums written, Net premiums earned, Losses and 

loss adjustment expenses incurred, and Adjusted pre-tax income by approximately $300 million, $300 million, $200 million and $15 million, respectively. 

Business and Financial Highlights 

The International General Insurance business is focused on further improving underwriting margins and profits through underwriting 
excellence, improved efficiency, and growing in profitable segments and geographies supported by our targeted growth strategy.   

We recorded adjusted pre-tax income in 2019 compared to an adjusted pre-tax loss in the prior year primarily due to lower 
catastrophe losses, lower accident year loss ratio, as adjusted, lower general operating expenses, higher net investment income and 
inclusion of the Validus acquisition. 

Net premiums written, excluding the impact of foreign exchange, decreased in 2019 compared to the prior year due to lower Accident 
& Health business in Asia Pacific, underwriting actions to maintain pricing discipline, Japan Merger Impact in 2018 and higher ceded 
premiums due to changes in 2019 reinsurance programs, partially offset by inclusion of the Validus acquisition and profitable business 
growth across lines and geographies. 

82                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
International Adjusted Pre-Tax Income (Loss) 
(in millions) 

ITEM 7 | Business Segment Operations | General Insurance 

International Adjusted Pre-Tax Income (Loss) 
(in millions) 

2019 and 2018 Comparison  

Adjusted pre-tax income in 2019 compared to adjusted pre-tax loss in 2018 
primarily reflected:  

 

 

 

lower catastrophe losses; 

lower general operating expense driven by the Japan Merger Impact in 
2018 and ongoing expense optimization initiatives; 

lower accident year loss ratio, as adjusted primarily driven by reduced net 
severity of loss events; 

  higher net investment income driven by prior year weaker market 

performance of equity securities for which the fair value option was 
elected as well as higher income from fixed income securities; 

 

 

inclusion of the Validus acquisition; and 

favorable prior year loss reserve development in 2019 compared to 
unfavorable prior year loss reserve development in 2018. 

2018 and 2017 Comparison  

Adjusted pre-tax loss decreased primarily due to significantly lower 
unfavorable prior year loss reserve development. 

This decrease was partially offset by:  

  higher catastrophe losses;  

  higher current accident year loss ratio, as adjusted, driven primarily by 

higher severe losses; and 

 

lower net investment income driven by weaker market performance of 
equity securities for which the fair value option was elected, a decrease in 
alternative investments portfolio holdings and lower income from equity 
method investments. 

AIG | 2019 Form 10-K                         83 

  
 
 
 
 
 
 
 
ITEM 7 | Business Segment Operations | General Insurance 

2019 and 2018 Comparison 

Net premiums written, excluding the impact of foreign exchange, decreased 
due to: 

• 

• 

lower Accident & Health business in Asia Pacific; 

lower production primarily due to underwriting actions taken to strengthen 
our portfolio and to maintain pricing discipline, partially offset by profitable 
business growth across lines and geographies; 

• 

the Japan Merger Impact in 2018; and 

•  higher ceded premiums due to changes in 2019 reinsurance program. 

This decrease was partially offset by:  

• 

inclusion of the Validus acquisition 

2018 and 2017 Comparison 

Net premiums written, excluding the impact of foreign exchange, increased 
due to: 

•  growth in Accident & Health and Personal Lines business in Asia Pacific 

and in the Financial Lines business in Europe; 

inclusion of the Validus acquisition; and 

the Japan Merger Impact. 

• 

• 

This increase was partially offset by:  

•  sale of certain insurance operations and assets to Fairfax; 

• 

lower business production in Japan because of delayed product 
introduction related to the Japan Merger Impact and exit from unprofitable 
distribution channels; 

•  higher ceded premiums due to changes in 2018 reinsurance programs; 

and 

• 

lower production primarily driven by portfolio remediation efforts. 

International Net Premiums Written 
(in millions) 

International Net Premiums Written 
(in millions) 

84                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
International Combined Ratios 

ITEM 7 | Business Segment Operations | General Insurance 

2019  and 2018 Comparison  

The decrease in the combined ratio reflected a decrease in both the loss ratio and 
expense ratio. 

This decrease in the loss ratio was primarily driven by:  

• 

• 

lower catastrophe losses; and 

lower accident year loss ratio, as adjusted primarily driven by reduced net 
severity of loss events. 

This decrease in the expense ratio reflected a lower general operating expense 
ratio driven by ongoing expense optimization initiatives partially offset by a higher 
acquisition ratio mainly due to changes in business mix. 

International Combined Ratios 

2018 and 2017 Comparison  

The decrease in the combined ratio reflected a lower loss ratio partially offset by a 
slightly higher expense ratio. 

This decrease in the loss ratio was primarily driven by significantly lower 
unfavorable prior year loss reserve development partially offset by: 

•  a higher current accident year loss ratio, as adjusted, driven primarily by higher 

severe losses; and 

•  higher catastrophe losses. 

The slight increase in the expense ratio was primarily driven by a higher 
acquisition ratio mainly due to changes in business mix combined with changes in 
2018 reinsurance programs. 

AIG | 2019 Form 10-K                         85 

  
 
 
 
 
ITEM 7 | Business Segment Operations | Life and Retirement 

Life and Retirement 

PRODUCTS AND DISTRIBUTION 

Individual
Retirement

Variable Annuities: Products include variable annuities that offer a combination of growth potential, death benefit 
features and income protection features.  Variable annuities are distributed primarily through banks, wirehouses, 
and regional and independent broker-dealers. 

Index Annuities: Products include fixed index annuities that provide growth potential based in part on the 
performance of a market index. Certain fixed index annuity products offer optional income protection features. 
Fixed index annuities are distributed primarily through banks, broker-dealers, independent marketing 
organizations and independent insurance agents. 

Fixed Annuities: Products include single premium fixed annuities, immediate annuities and deferred income 
annuities. Certain fixed deferred annuity products offer optional income protection features. The Fixed Annuities 
product line maintains an industry-leading position in the U.S. bank distribution channel by designing products 
collaboratively with banks and offering an efficient and flexible administration platform. 

Retail Mutual Funds: Includes our mutual fund offerings and related administration and servicing operations. 
Retail Mutual Funds are distributed primarily through broker-dealers. 

Group Retirement: Products and services consist of group mutual funds, group annuities, individual annuity and 
investment products, and financial planning and advisory services. 

Group
Retirement

In March 2019, the products and services marketed by The Variable Annuity Life Insurance Company (VALIC), 
which include investment offerings and plan administrative and compliance services, were rebranded under the 
AIG Retirement Services name to allow the business to fully leverage the strength and scale of the AIG brand. 
Legal entity names, however, remain unchanged: The Variable Annuity Life Insurance Company and its 
subsidiaries, VALIC Financial Advisors, Inc. and VALIC Retirement Services Company. 

AIG Retirement Services career financial advisors and independent financial advisors provide retirement plan 
participants with enrollment support and comprehensive financial planning services. 

Life
Insurance

Life Insurance: In the U.S., products primarily include term life and universal life insurance distributed through 
independent marketing organizations, independent insurance agents, financial advisors and direct marketing. 
International operations include the distribution of life and health products in the UK and Ireland. 

Institutional
Markets

Institutional Markets: Products primarily include stable value wrap products, structured settlement and pension 
risk transfer annuities, corporate- and bank-owned life insurance and guaranteed investment contracts (GICs). 
Institutional Markets products are primarily distributed through specialized marketing and consulting firms and 
structured settlement brokers. 

86                            AIG | 2019 Form 10-K 

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ITEM 7 | Business Segment Operations | Life and Retirement 

Federal Home Loan Bank (FHLB) Funding Agreements are issued through our Individual Retirement, Group Retirement and 
Institutional Markets operating segments. Funding agreements are issued by our U.S. Life and Retirement companies to FHLBs in 
their respective districts at fixed or floating rates over specified periods, which can be prepaid at our discretion. Proceeds are 
generally invested in fixed income securities and other suitable investments to generate spread income. These investment contracts 
do not have mortality or morbidity risk and are similar to GICs. 

BUSINESS STRATEGY 

Deliver client-centric solutions through our unique franchise by bringing together a broad portfolio of life insurance, retirement 
and institutional products offered through an extensive, multichannel distribution network. Life and Retirement focuses on ease of 
doing business, offering valuable solutions, and expanding and deepening its distribution relationships across multiple channels. 

Position market leading businesses to serve growing needs by continually enhancing product solutions, service delivery and 
digital capabilities while using data and analytics in an innovative manner to improve customer experience. 

Individual Retirement will continue to capitalize on the 
opportunity to meet consumer demand for guaranteed  income 
by maintaining innovative variable and index annuity products, 
while also managing risk from guarantee features through 
risk-mitigating product design and well-developed economic 
hedging capabilities. 

Our fixed annuity products provide diversity in our annuity 
product suite by offering stable returns for retirement savings. 

Group Retirement continues to enhance its technology 
platform to improve the customer experience for plan 
sponsors and individual participants. AIG Retirement Services’ 
(formerly VALIC) self-service tools paired with its career 
financial advisors provide a compelling service platform. 
Group Retirement’s strategy also involves providing financial 
planning services for its clients and meeting their need for 
income in retirement. 

Life Insurance in the U.S. will continue to position itself for 
growth and changing market dynamics while continuing to 
execute strategies to enhance returns. Our focus is on 
materializing success from a multi-year effort of building 
state-of-the-art platforms and underwriting innovations, which 
are expected to bring process improvements and cost 
efficiencies. 

In the UK, AIG Life Insurance will continue to focus on 
growing the business organically and through potential 
acquisition opportunities. 

Institutional Markets continues to grow its assets under 
management (AUM) across multiple product lines, including 
stable value wrap, GICs and pension risk transfer annuities. 
Our growth strategy is opportunistic and allows us to pursue 
select transactions that meet our risk-adjusted return 
requirements. 

Enhance Operational Effectiveness by simplifying processes and operating environments to increase competitiveness, improve 
service and product capabilities and facilitate delivery of our target customer experience.  We continue to invest in technology to 
improve operating efficiency and ease of doing business for our distribution partners and customers. We believe that simplifying our 
operating models will enhance productivity and support further profitable growth. 

Manage our Balance Sheet through a rigorous approach to our products and portfolio. We match our product design and high quality 
investments with our asset and liability exposures to maximize our ability to meet cash and liquidity needs under various operating 
scenarios. 

Deliver Value Creation and Manage Capital by striving to deliver solid earnings through disciplined pricing, sustainable underwriting 
improvements, expense efficiency, and diversification of risk, while optimizing capital allocation and efficiency within insurance entities 
to enhance return on common equity. 

AIG | 2019 Form 10-K                         87 

  
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Business Segment Operations | Life and Retirement 

COMPETITION AND CHALLENGES 

Life and Retirement operates in the highly competitive insurance and financial services industry in the U.S. and select international 
markets, competing against various financial services companies, including banks and other life insurance and mutual fund 
companies. Competition is primarily based on product pricing and design, distribution, financial strength, customer service and ease 
of doing business. 

Our business remains competitive due to its long-standing market leading positions, innovative products, distribution  relationships 
across multiple channels, customer-focused service and strong financial ratings. 

Our primary challenges include: 

  a sustained low interest rate environment, which makes it difficult to profitably price new products and puts margin pressure on 

existing business due to lower reinvestment yields; 

 

increased competition in our primary markets, including aggressive pricing of annuities by private equity-backed annuity writers, 
increased competition and consolidation of employer groups in the group retirement planning market, and competitors with 
different profitability targets in the pension risk transfer space as well as other product lines; 

 

increasingly complex new and proposed regulatory requirements, which have affected industry growth and costs; and 

  upgrading our technology and underwriting processes while managing general operating expenses. 

OUTLOOK—INDUSTRY AND ECONOMIC FACTORS 

Below is a discussion of the industry and economic factors impacting our specific operating segments: 

Individual Retirement 

Increasing life expectancy and reduced expectations for traditional retirement income from defined benefit programs and fixed income 
securities are leading Americans to seek additional financial security as they approach retirement. The strong demand for individual 
index and fixed deferred annuities with guaranteed income features has attracted increased competition in this product space. In 
response to the continued low interest rate environment, which has added pressure to profit margins, we have developed guaranteed 
income benefits for variable, fixed index, and fixed deferred annuities with margins that are less sensitive to the level of interest rates. 

Changes in the interest rate environment can have a significant impact on sales, surrender rates, investment returns, guaranteed 
income features, and spreads in the annuity industry. 

Group Retirement 

Group Retirement competes in the defined contribution market under the AIG Retirement Services brand.  AIG Retirement Services is a 
leading  retirement plan provider in the U.S. for K-12 schools and school districts, higher education, healthcare, government and  other 
not-for-profit institutions.  The defined contribution market is a highly efficient and competitive market that requires support for both 
plan sponsors and individual participants.  To meet this challenge, AIG Retirement Services is investing in a client-focused  technology 
platform to support improved compliance and self-service functionality.  AIG Retirement Services’ model pairs self-service  tools with its 
career financial advisors who provide individual plan participants with enrollment support and comprehensive financial planning 
services. 

Changes in the interest rate environment can have a significant impact on investment returns, guaranteed income features, and 
spreads, and a moderate impact on sales and surrender rates. 

88                            AIG | 2019 Form 10-K 

  
 
 
ITEM 7 | Business Segment Operations | Life and Retirement 

Life Insurance 

Consumers have a significant need for life insurance, whether it is used for income replacement for their surviving family, estate 
planning or wealth transfer. Additionally, consumers use life insurance to provide living benefits in case of chronic, critical or terminal 
illnesses, and to supplement retirement income. 

In response to consumer needs and a sustained low interest rate environment, our Life Insurance product portfolio will continue to 
promote products with lower long-duration interest rate risk and mitigate exposure to products that have long-duration interest rate 
risk through sales levels and hedging strategies. 

As life insurance ownership remains at historical lows in the U.S. and the UK, efforts to expand the reach and increase the 
affordability of life insurance are critical. The industry is investing in consumer-centric efforts to reduce traditional barriers to securing 
life protection by simplifying the sales and service experience. Digitally enabled processes and tools provide a fast, friendly and 
simple path to life insurance protection. 

Institutional Markets 

Institutional Markets serves a variety of needs for corporate clients. Demand is driven by a number of factors including the 
macroeconomic and regulatory environment. We expect to see continued growth in the pension risk transfer market as corporate plan 
sponsors look to transfer asset or liability, longevity, administrative and operational risks associated with their defined benefit plans. 

Changes in the interest rate environment can have a significant impact on investment returns and net investment spreads, as well as 
reduce the tax efficiency associated with institutional life insurance products, dampening organic growth opportunities. 

For additional discussion of the impact of market interest rate movement on our Life and Retirement business see Executive 
Summary – AIG’s Outlook – Industry and Economic Factors – Impact of Changes in the Interest Rate Environment.  

LIFE AND RETIREMENT RESULTS 

Years Ended December 31, 
(in millions) 
Revenues: 
Premiums 
Policy fees 
Net investment income 
Advisory fee and other income 

Total adjusted revenues 
Benefits, losses and expenses: 

Policyholder benefits and losses incurred 
Interest credited to policyholder account balances 
Amortization of deferred policy acquisition costs 
General operating and other expenses* 
Interest expense 

Total benefits, losses and expenses 
Adjusted pre-tax income 

2019 

2018 

2017 

2019 vs. 2018 

2018 vs. 2017 

Percentage Change 

$ 

3,600  $ 
2,893 
8,461 
911 
15,865 

2,592  $ 
2,669 
7,922 
953 
14,136 

4,046 
2,798 
7,816 
926 
15,586 

5,528 
3,599 
650 
2,472 
158 
12,407 

4,179 
3,513 
680 
2,412 
162 
10,946 

$ 

3,458  $ 

3,190  $ 

5,247 
3,360 
743 
2,296 
109 
11,755 
3,831   

39  % 
8 
7 
(4) 
12 

32 
2 
(4) 
2 
(2) 
13 

8  % 

(36) % 
(5) 
1 
3 
(9) 

(20) 
5 
(8) 
5 
49 
(7) 
(17) % 

* 

Includes general operating expenses, non-deferrable commissions, other acquisition expenses, advisory fee expenses and other expenses. 

For information on the impact of actuarial assumptions on our Life and Retirement results, see Insurance Reserves – Life and Annuity 
Reserves and DAC – Update of Actuarial Assumptions.  

Our insurance companies generate significant revenues from investment activities. As a result, the operating segments in Life and 
Retirement are subject to variances in net investment income on the asset portfolios that support insurance liabilities and surplus. 

For additional information on our investment strategy, asset-liability management process and invested asset composition see 
Investments. 

AIG | 2019 Form 10-K                         89 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INDIVIDUAL RETIREMENT RESULTS 

Years Ended December 31, 
(in millions) 
Revenues: 
Premiums 
Policy fees 
Net investment income 
Advisory fee and other income 

Benefits and expenses: 

Policyholder benefits and losses incurred 
Interest credited to policyholder account balances 
Amortization of deferred policy acquisition costs 
Non deferrable insurance commissions 
Advisory fee expenses 
General operating expenses 
Interest expense 

Adjusted pre-tax income 

Fixed Annuities base net investment spread: 

Base yield* 
Cost of funds 

Fixed Annuities base net investment spread 

ITEM 7 | Business Segment Operations | Life and Retirement 

2019 

2018 

2017 

2019 vs. 2018 

2018 vs. 2017 

Percentage Change 

$ 

$ 

104  $ 
811 
4,133 
606 

409 
1,730 
449 
318 
219 
468 
77 
1,984  $ 

52  $ 

804 
3,827 
655 

91   
767 
4,013 
643 

261 
1,679 
630 
324 
238 
443 
82 
1,681  $ 

161 
1,616 
415 
308 
241 
426 
58 
2,289 

100  % 
1   
8   
(7)  

57   
3   
(29)  
(2)  
(8)  
6   
(6)  
18  % 

4.54  % 
2.68 
1.86  % 

4.60  % 
2.65 
1.95  % 

4.80  % 
2.65 
2.15  % 

(6) bps 
3   
(9) bps 

(43) % 
5   
(5)  
2   

62   
4   
52   
5   
(1)  
4   
41   
(27) % 

(20) bps 
-   
(20) bps 

* 

Includes returns from base portfolio including accretion and income (loss) from certain other invested assets. 

Business and Financial Highlights 

The market environment continues to reflect uncertainties in the annuity business resulting from a sustained low interest rate 
environment. Interest rates declined in 2019 and are near historical lows. Excluding prior year deposits from FHLB funding 
agreements, premiums and deposits increased in 2019 compared to the prior year. Net flows in 2019 remained negative but improved 
compared to the prior year primarily due to higher deposits driven by increased Fixed and Index Annuities sales, offset by lower sales 
for the Variable Annuities and Retail Mutual Funds. Premiums and deposits improved in 2018 compared to 2017. Premiums and 
deposits in 2018 included deposits from FHLB funding agreements. Net flows in 2018 deteriorated compared to 2017 and continued 
to be negative primarily due to higher surrenders and withdrawals, mainly in Retail Mutual Funds.  

Adjusted pre-tax income increased in 2019 compared to the prior year, primarily driven by decreases in Variable Annuity DAC 
amortization and reserves due to stronger equity market performances, growth in income from base portfolio due to higher invested 
assets, higher gains on securities for which the fair value option was elected, and prior year DAC and reserve model adjustments. 
Partially offsetting these increases were lower Variable Annuity policy and advisory fee income, net of expenses due to Variable 
Annuity and Retail Mutual Fund negative net flows. Adjusted pre-tax income decreased in 2018 compared to 2017 as a result of 
decreased Fixed Annuity base spread income primarily due to lower reinvestment yields and decreased gains on securities for which 
the fair value option was elected, and higher Variable Annuity DAC amortization and reserves due to lower equity market 
performance. Partially offsetting these decreases were higher policy and advisory fees, and increased base spread income for Index 
Annuities.  

90                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Individual Retirement Adjusted Pre-Tax Income 
(in millions) 

ITEM 7 | Business Segment Operations | Life and Retirement 

Individual Retirement Adjusted Pre-Tax Income 
(in millions) 

2019 and 2018 Comparison  

Adjusted pre-tax income increased primarily due to: 

 

 

higher net investment returns including growth in income from base net 
investment spread due to higher invested assets, driven by increased 
sales, higher gains on securities for which the fair value option was 
elected, and income from an initial public offering of a holding in the 
private equity portfolio, partially offset by lower affordable housing 
returns, and prior-year non-recurring payments on structured 
securities; and 
stronger equity market performance, which contributed to decreases in 
Variable Annuity DAC amortization and reserves, prior year DAC and 
reserve model adjustment, and lower Fixed Annuity DAC amortization 
due to lower surrenders, partially offset by higher Index Annuity DAC 
amortization and reserves driven by growth in sales and DAC model 
adjustments. 

Partially offsetting these increases were: 

 

lower policy and advisory fee income net of expenses due to negative 
Variable Annuity and Retail Mutual Fund net flows and a decrease in 
Variable Annuity and Retail Mutual Fund average AUM related to the 
equity market decline at the end of 2018. 

2018 and 2017 Comparison  

Adjusted pre-tax income decreased primarily due to: 

  a net unfavorable adjustment from the review and update of actuarial 

assumptions of $52 million in 2018, compared to a net favorable adjustment 
of $242 million in the prior year; 

  a decline in net investment income, primarily from lower gains on fixed 
maturity securities for which the fair value option was elected when 
compared to 2017 where returns were higher as a result of significant spread 
tightening that occurred and lower bond call and tender income; 

  a decline in Fixed Annuity base spread income primarily driven by lower 

reinvestment yields and volumes; and 

  higher Variable Annuity DAC amortization and reserves due to lower equity 

market performance. 

Partially offsetting these decreases were:  

  higher Index Annuity base portfolio income reflecting growth in assets from 

increased sales; and 

  higher policy fees primarily driven by asset growth in Index and Variable 

Annuities. 

AIG | 2019 Form 10-K                         91 

  
 
 
 
 
 
 
ITEM 7 | Business Segment Operations | Life and Retirement 

INDIVIDUAL RETIREMENT GAAP PREMIUMS, PREMIUMS AND DEPOSITS, SURRENDERS AND NET 
FLOWS 

For Individual Retirement, premiums primarily represent amounts received on life-contingent payout annuities. Premiums increased in 
2019 compared to the prior year. Premiums decreased in 2018 compared to 2017, primarily due to increased market rates 
competition.  

Premiums and deposits is a non-GAAP financial measure that includes, in addition to direct and assumed premiums, deposits 
received on investment-type annuity contracts, FHLB funding agreements and mutual funds under administration. 

Net flows for annuity products in Individual Retirement represent premiums and deposits less death, surrender and other withdrawal 
benefits. Net flows for mutual funds represent deposits less withdrawals. Deposits from FHLB funding agreements were excluded 
from net flows of Individual Retirement, as net flows from these funding agreements are not considered part of the metric to measure 
Individual Retirement’s core recurring performance. 

The following table presents a reconciliation of Individual Retirement GAAP premiums to premiums and deposits: 

Years Ended December 31, 
(in millions) 
Premiums 
Deposits 
Other 
Premiums and deposits 

The following table presents surrenders as a percentage of average reserves: 

Years Ended December 31, 
Surrenders as a percentage of average reserves 

Fixed Annuities 
Variable and Index Annuities 

$ 

2019  
104  $ 

14,804 
(9) 

2018  

52  $ 

15,577 
(8) 

$ 

14,899  $ 

15,621  $ 

2017 
91 
11,819 
(4) 
11,906 

2019  

2018  

2017  

7.3  % 
6.4  

8.2  % 
6.5  

6.7  % 
6.0  

The following table presents reserves for Fixed Annuities and Variable and Index Annuities by surrender charge category: 

At December 31, 

2019 

2018 

(in millions) 

No surrender charge 
Greater than 0% - 2% 
Greater than 2% - 4% 
Greater than 4% 
Non-surrenderable 
Total reserves 

Fixed 
Annuities 

$ 

27,804  $ 

2,059 
3,209 
16,453 
1,664 

$ 

51,189  $ 

Variable 
and Index 
Annuities  
24,393 
9,397 
15,296 
31,833 
525 
81,444 

Fixed 
Annuities 

$ 

30,036  $ 

1,037 
2,429 
15,217 
1,608 

$ 

50,327  $ 

Variable 
and Index 
Annuities 
19,036 
6,229 
9,781 
33,244 
474 
68,764 

Individual Retirement annuities are typically subject to a four- to seven-year surrender charge period, depending on the product. For 
Fixed Annuities, the proportion of reserves subject to surrender charge at December 31, 2019 has increased compared to December 
31, 2018 due to improved net flows driven by higher Fixed Annuity sales, combined with fewer policyholders reaching the end of the 
surrender charge period in 2019 compared to 2018. The increase in reserves with no surrender charge for Variable and Index 
Annuities at December 31, 2019 compared to December 31, 2018 is due to normal aging of business. 

92                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
  
 
A discussion of the significant variances in premiums and deposits and net flows for each product line follows: 

Individual Retirement Premiums and Deposits (P&D) and Net Flows 
(in millions) 

ITEM 7 | Business Segment Operations | Life and Retirement 

2019 and 2018 Comparison   

  Fixed Annuities premiums and deposits increased primarily 

due to higher broker dealer and Independent Market 
Organization (IMO) distribution sales driven by increased 
sales of products with living benefit features. Net flows 
improved primarily due to higher premiums and deposits, and 
lower surrenders. 

  Variable and Index Annuities premiums and deposits 

increased primarily due to higher index annuity sales driven 
by growth in all key distribution channels partially offset by a 
decline in variable annuity premiums and deposits driven by 
lower broker dealer and bank distribution sales. Index annuity 
net flows increased primarily due to higher sales partially 
offset by higher surrenders. Variable annuity net flows 
remained negative and deteriorated primarily due to a decline 
in sales. 

  Funding Agreements premiums and deposits in 2018 

reflected deposits from the FHLB funding agreements, which 
were excluded from reported net flows. 

  Retail Mutual Funds net flows remained negative and 
deteriorated reflecting lower deposits, offset by lower 
surrenders and withdrawals due to industry trends in the U.S. 
and the impact of underperformance within our largest fund. 

AIG | 2019 Form 10-K                         93 

  
 
 
 
 
 
Individual Retirement Premiums and Deposits and Net Flows 
(in millions) 

ITEM 7 | Business Segment Operations | Life and Retirement 

2018 and 2017 Comparison  

  Fixed Annuities premiums and deposits increased primarily 
due to higher broker dealer and bank distribution sales driven 
by favorable market conditions. Net flows continued to be 
negative but improved primarily due to higher premiums and 
deposits, partially offset by increased surrenders. 

  Variable and Index Annuities premiums and deposits 

increased primarily due to higher index annuity sales driven 
by expanded distribution and market growth, partially offset 
by lower variable annuity sales driven by lower bank and 
broker dealer distribution sales. Sales were also positively 
impacted by easing industry uncertainty caused by the DOL 
Fiduciary Rule, which was vacated in June 2018. Index 
annuity net flows increased primarily due to higher sales but 
were partially offset by increased surrenders. Variable annuity 
net flows remained negative and deteriorated primarily due to 
lower sales and higher surrenders. 

  Funding Agreements premiums and deposits in 2018 

reflected deposits from FHLB funding agreements, which 
were excluded from reported net flows. 

  Retail Mutual Funds net flows remained negative and 

deteriorated reflecting lower deposits and higher withdrawals 
due to continued negative industry trends in U.S. equity 
actively managed funds and the impact of underperformance 
within our largest fund. 

94                            AIG | 2019 Form 10-K 

  
 
 
 
GROUP RETIREMENT RESULTS 

Years Ended December 31, 
(in millions) 
Revenues: 
Premiums 
Policy fees 
Net investment income 
Advisory fee and other income 

Benefits and expenses: 

Policyholder benefits and losses incurred 
Interest credited to policyholder account balances 
Amortization of deferred policy acquisition costs 
Non deferrable insurance commissions 
Advisory fee expenses 
General operating expenses 
Interest expense 

Adjusted pre-tax income 

Base net investment spread: 

Base yield* 
Cost of funds 

Base net investment spread 

ITEM 7 | Business Segment Operations | Life and Retirement 

2019 

2018 

2017 

2019 vs. 2018 

2018 vs. 2017 

Percentage Change 

$ 

16  $ 

34  $ 

429 
2,240 
262 

446 
2,172 
239 

65 
1,147 
81 
114 
103 
456 
44 
937  $ 

85 
1,122 
95 
117 
91 
406 
42 
933  $ 

$ 

27   
427 
2,164 
230 

74 
1,115 
84 
108 
83 
348 
32 
1,004 

(53) % 
(4) 
3 
10 

(24) 
2 
(15) 
(3) 
13 
12 
5 
-  % 

4.53  % 
2.72 
1.81  % 

4.50  % 
2.73 
1.77  % 

4.53  % 
2.76 
1.77  % 

3  bps 
(1)  
4  bps 

26  % 
4 
- 
4 

15 
1 
13 
8 
10 
17 
31 
(7) % 

(3) bps 
(3)  

-  bps 

* 

Includes returns from base portfolio including accretion and income (loss) from certain other invested assets.  

Business and Financial Highlights 

Group Retirement is focused on implementing initiatives to grow its business. However, external factors, including increased 
competition and the consolidation of healthcare providers and other employers in target markets, continue to impact Group 
Retirement’s customer retention. Excluding deposits from FHLB funding agreement, premiums and deposits decreased in 2019 
compared to the prior year. Net flows remained negative but improved in 2019 compared to the prior year primarily due to lower 
surrenders partially offset by decreased deposits. Premiums and deposits increased in 2018 compared to 2017.  Premiums and 
deposits in 2018 included deposits from FHLB funding agreement. Net flows deteriorated in 2018 compared to 2017 and continued to 
be negative primarily due to higher surrenders, partially offset by increased premiums and deposits in 2018.  

Adjusted pre-tax income remained relatively flat in 2019 compared to the prior year. The slight increase was primarily driven by an 
increase in base net investment spread primarily due to higher average invested assets, lower Variable Annuity DAC amortization and 
reserves due to stronger equity market performance and higher investment returns in our alternative investment portfolio due to gains 
from an initial public offering of a holding in the private equity portfolio in the second quarter of 2019 and gains on securities for which 
the fair value option was elected. Partially offsetting these increases were higher general operating expenses, prior year receipt of 
non-recurring payments on structured securities, and a net unfavorable adjustment from the review and update of actuarial 
assumptions compared to a net favorable adjustment in the prior year.  Adjusted pre-tax income decreased in 2018 compared to 2017 
due to increases in general operating expenses and higher variable annuity DAC amortization and reserves due to lower equity 
market performance partially offset by higher policy fees and net investment income.  

AIG | 2019 Form 10-K                         95 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Group Retirement Adjusted Pre-Tax Income 
(in millions) 

ITEM 7 | Business Segment Operations | Life and Retirement 

2019 and 2018 Comparison  

Adjusted pre-tax income increased primarily due to: 

•  an increase in base net investment spread primarily due to higher 

average invested assets; 

• 

lower variable annuity DAC amortization and reserves due to stronger 
equity market performance; and 

•  higher net investment returns in our alternative investment portfolio, 
including income from an initial public offering of a holding in the 
private equity portfolio and higher gains on securities for which the fair 
value option was elected, partially offset by the prior year receipt of 
non-recurring payments on structured securities and lower returns on 
affordable housing income. 

Partially offsetting these increases were: 

•  a net unfavorable adjustment from the review and update of actuarial 

assumptions compared to a net favorable adjustment in the prior year; 
and 

•  higher general operating expenses primarily due to continued 

investment in people and technology. 

2018 and 2017 Comparison  

Adjusted pre-tax income decreased primarily due to: 

•  higher general operating expenses, which reflected continued investments in 

people and technology, and higher legal expenses; and 

•  higher Variable Annuity DAC amortization and reserves due to lower equity 

market performance. 

Partially offsetting these decreases were:  

•  higher policy and advisory fees, net of expenses, primarily driven by growth 

in assets; and 

•  higher net investment income, primarily from the receipt of non-recurring 
payments on structured securities and higher commercial mortgage loan 
prepayments, partially offset by lower gains on fixed maturity securities for 
which the fair value option was elected when compared to 2017 where 
returns were higher as a result of significant spread tightening that occurred. 

Group Retirement Adjusted Pre-Tax Income 
(in millions) 

96                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
ITEM 7 | Business Segment Operations | Life and Retirement 

GROUP RETIREMENT GAAP PREMIUMS, PREMIUMS AND DEPOSITS, SURRENDERS AND NET 
FLOWS 

For Group Retirement, premiums primarily represent amounts received on life-contingent payout annuities. Premiums in 2019, which 
primarily represents immediate annuities, decreased compared to 2018 and 2017. Overall, premiums are not a significant driver of the 
Group Retirement results. 

Premiums and deposits is a non-GAAP financial measure that includes, in addition to direct and assumed premiums, deposits 
received on investment-type annuity contracts and mutual funds under administration. Premiums and deposits included FHLB funding 
agreement in 2018. 

Net flows for annuity products included in Group Retirement represent premiums and deposits less death, surrender and other 
withdrawal benefits. Net flows for mutual funds represent deposits less withdrawals. Deposits from FHLB funding agreement was 
excluded from net flows of Group Retirement in 2018, as net flows from this funding agreement is not considered part of the metric to 
measure Group Retirement’s core recurring performance. 

The following table presents a reconciliation of Group Retirement GAAP premiums to premiums and deposits: 

Years Ended December 31, 
(in millions) 
Premiums 
Deposits 
Premiums and deposits 

2019  

16  $ 

8,330 
8,346  $ 

$ 

$ 

2018  

34  $ 

8,605 
8,639  $ 

2017 
27 
7,523 
7,550 

The following table presents Group Retirement surrenders as a percentage of average reserves and mutual funds under 
administration: 

Years Ended December 31, 
Surrenders as a percentage of average reserves and mutual funds 

2019  
10.7  % 

2018  
11.3  % 

2017  
8.6  % 

The following table presents reserves for Group Retirement annuities by surrender charge category: 

At December 31, 
(in millions) 

No surrender charge(b) 
Greater than 0% - 2% 
Greater than 2% - 4% 
Greater than 4% 
Non-surrenderable 
Total reserves 

2019 (a) 

2018 (a) 

$ 

$ 

71,912 
1,140 
672 
6,038 
614 
80,376 

$ 

$ 

65,500   
650   
1,115   
5,868   
612   
73,745   

(a)  Excludes mutual fund assets under administration of $21.7 billion and $17.9 billion at December 31, 2019 and 2018, respectively. 

(b)  Group Retirement amounts in this category include General Account reserves of approximately $6.2 billion and $6.3 billion at December 31, 2019 and 2018, 

respectively, which are subject to 20 percent annual withdrawal limitations at the participant level and General Account reserves of $5.4 billion and $4.7 billion at 
December 31, 2019 and 2018, respectively, which are subject to 20 percent annual withdrawal limitations at the plan level. 

Group Retirement annuities are typically subject to a five- to seven-year surrender charge period, depending on the product.  At 
December 31, 2019, Group Retirement annuity reserves increased compared to December 31, 2018 primarily due to higher equity 
market performance. The surrender rate in 2019 decreased due to fewer large plan surrenders compared to the prior year. 

AIG | 2019 Form 10-K                         97 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
A discussion of the significant variances in premiums and deposits and net flows follows: 

Group Retirement Premiums and Deposits and Net Flows 
(in millions) 

ITEM 7 | Business Segment Operations | Life and Retirement 

2019 and 2018 Comparison  

Net flows remained negative but improved primarily due to 
lower surrenders partially offset by decreased deposits. There 
were approximately $1.3 billion of large plan surrenders for 
2019 compared to approximately $1.6 billion of large plan 
surrenders for 2018. External factors including consolidation of 
healthcare providers and other employers in target markets 
continue to impact Group Retirement customer retention. 
Premiums and deposits in 2018 reflected deposits from FHLB 
funding agreement, which were excluded from reported net 
flows. 

2018 and 2017 Comparison  

Net flows deteriorated and continued to be negative primarily 
due to higher surrenders, including approximately $1.6 billion of 
large plan surrenders, partially offset by increased deposits. 
External factors including consolidation of healthcare providers 
and other employers in target markets, continue to impact 
Group Retirement customer retention. Premiums and deposits 
in 2018 reflected deposits from FHLB funding agreement, which 
were excluded from reported net flows. 

Group Retirement Premiums and Deposits and Net Flows 
(in millions) 

98                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
LIFE INSURANCE RESULTS 

Years Ended December 31, 
(in millions) 
Revenues: 
Premiums 
Policy fees 
Net investment income 
Other income 

Benefits and expenses: 

ITEM 7 | Business Segment Operations | Life and Retirement 

2019 

2018 

2017 

2019 vs. 2018 

2018 vs. 2017 

Percentage Change 

$ 

1,619  $ 
1,488 
1,203 
42 

1,554  $  1,530   
1,430 
1,258 
1,044 
1,137 
52 
58 

4  % 

18   
6   
(28)  

10   
(1)  
NM  
4   
(1)  
4   
(25) % 

2  % 

(12)  
9   
12   

7   
(1)  
NM  
(18)  
3   
92   
20  % 

Policyholder benefits and losses incurred 
Interest credited to policyholder account balances 
Amortization of deferred policy acquisition costs 
Non deferrable insurance commissions 
General operating expenses 
Interest expense 

Adjusted pre-tax income 

$ 

Business and Financial Highlights 

2,892 
369 
115 
93 
611 
26 
246  $ 

2,619 
374 
(50) 
89 
620 
25 
330  $ 

2,444 
376 
239 
109 
601 
13 
274 

Life Insurance is focused on selling profitable new products through strategic channels to enhance future returns. Results for 2019 
reflect growth in international life, health and group premiums primarily due to the acquisition of Ellipse in the UK. On December 31, 
2018, AIG Life Ltd., a U.K. AIG Life and Retirement company, completed the acquisition of Ellipse, a specialist provider of group life 
risk protection in the U.K. Adjusted pre-tax income decreased in 2019 compared to the prior year primarily due to prior year favorable 
actuarial adjustments to universal life and prior year favorable ceded premium reinsurance adjustments, current period unfavorable 
reinsurance valuation allowance adjustment and less favorable mortality. Partially offsetting these decreases were higher gains on 
calls and higher net investment income including gains on alternative investments due to higher private equity income. Results for 
2018 reflect growth in universal life deposits, and growth in term and international life and health premiums, offset by lower group 
benefits premiums. Adjusted pre-tax income increased in 2018 compared to 2017 primarily due to higher net investment income 
driven by growth in invested assets, favorable mortality, and actuarial reserve and reinsurance refinements, offset by higher general 
operating expenses.  

Life Insurance Adjusted Pre-Tax Income 
(in millions) 

2019 and 2018 Comparison  

Adjusted pre-tax income decreased primarily due to: 

•  prior year favorable U.S. reserve and reinsurance adjustments and an 
unfavorable reinsurance valuation allowance adjustment in 2019; and 

• 

less favorable mortality experience in the U.S.  

Partially offsetting these decreases were: 

•  higher investment income primarily due to higher base portfolio income 
driven by growth in invested assets, higher returns in our alternative 
investment portfolio, including income from an initial public offering of a 
holding in the private equity portfolio, and higher gains on calls. 

AIG | 2019 Form 10-K                         99 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Life Insurance Adjusted Pre-Tax Income 
(in millions) 

ITEM 7 | Business Segment Operations | Life and Retirement 

2018 and 2017 Comparison  

Adjusted pre-tax income increased primarily due to: 

• 

favorable reserve and reinsurance refinements; 

•  higher net investment income primarily due to increases in base portfolio 

income driven by growth in invested assets and higher alternative returns; 
and 

• 

favorable mortality. 

Partially offsetting these increases were: 

•  a net unfavorable adjustment from the annual review and update of 
actuarial assumptions of $63 million compared to a net favorable 
adjustment in the prior year for $29 million; and  

•  higher general operating expenses primarily due to growth in international 
life offset by a reduction in group benefits expenses. In addition, prior-year 
general operating expenses were reduced by the impact of new business 
reinsurance. 

LIFE INSURANCE GAAP PREMIUMS AND PREMIUMS AND DEPOSITS 

Premiums for Life Insurance represent amounts received on traditional life insurance policies, primarily term life, international life and 
health and group benefits. Premiums, excluding the effect of foreign exchange, increased in 2019 compared to 2018 and 2017. 
Premiums for 2018 included favorable ceded premium reinsurance refinements in domestic life business. Premiums and deposits for 
Life Insurance is a non-GAAP financial measure that includes direct and assumed premiums as well as deposits received on 
universal life insurance. 

The following table presents a reconciliation of Life Insurance GAAP premiums to premiums and deposits: 

Years Ended December 31, 
(in millions) 
Premiums 
Deposits 
Other 
Premiums and deposits 

2019  
1,619  $ 
1,659 
808 
4,086  $ 

$ 

$ 

2018  
1,554  $ 
1,649 
711 
3,914  $ 

2017 
1,530 
1,518 
707 
3,755 

100                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
A discussion of the significant variances in premiums and deposits follows: 

Life Insurance Premiums and Deposits  
(in millions) 

ITEM 7 | Business Segment Operations | Life and Retirement 

Premiums and deposits, excluding the effect of foreign exchange, 
increased in 2019 compared to 2018 primarily due to growth in 
domestic term life and international life, including the acquisition 
of Ellipse in the U.K. These increases were partially offset by 
lower U.S. group premiums as a result of the strategic decision to 
refocus the business at the end of 2016. 

Premiums and deposits, excluding the effect of foreign exchange, 
increased in 2018 compared to 2017, primarily due to growth in 
universal life, term life and international life and health, including 
assumed premiums on business distributed by Laya Healthcare. 
This increase was partially offset by lower group benefits 
premiums. 

INSTITUTIONAL MARKETS RESULTS 

Years Ended December 31, 
(in millions) 
Revenues: 
Premiums 
Policy fees 
Net investment income 
Other income 

Benefits and expenses: 

Policyholder benefits and losses incurred 
Interest credited to policyholder account balances 
Amortization of deferred policy acquisition costs 
Non deferrable insurance commissions 
General operating expenses 
Interest expense 

Adjusted pre-tax income 

Business and Financial Highlights 

2019 

2018 

2017 

2019 vs. 2018 

2018 vs. 2017 

Percentage Change 

$ 

$ 

1,861  $ 
165 
885 
1 

2,162 
353 
5 
28 
62 
11 
291  $ 

952  $  2,398   
174 
161 
595 
786 
1 
1 

1,214 
338 
5 
28 
56 
13 
246  $ 

2,568 
253 
5 
28 
44 
6 
264 

95  % 
2   
13   
-   

78   
4   
-   
-   
11   
(15)  
18  % 

(60) % 
(7)  
32   
-   

(53)  
34   
-   
-   
27   
117   

(7) % 

Institutional Markets continued to opportunistically grow its portfolio, which drove the increase in net investment income over recent 
years. Product distribution continues to be strong and the business is focused on maintaining pricing discipline to achieve attractive 
risk adjusted returns. 

AIG | 2019 Form 10-K                         101 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Institutional Markets Adjusted Pre-Tax Income 
(in millions) 

ITEM 7 | Business Segment Operations | Life and Retirement 

2019 and 2018 Comparison  

Increase in premiums and policyholder benefits were primarily due to pension 
risk transfer business written during 2018 and 2019. Growth in reserves and 
AUM drove the increase in net investment income with similar impact to 
policyholder benefits and interest credited. 

Adjusted pre-tax income increased primarily due to: 

  higher net investment income due to higher invested assets resulting from 

growth in pension risk transfer and GICs. 

Institutional Markets Adjusted Pre-Tax Income 
(in millions) 

2018 and 2017 Comparison  

Decreases in premiums and policyholder benefits were primarily due to pension 
risk transfer business written in 2017. Growth in reserves and assets under 
management drove the increase in net investment income with similar impact to 
policyholder benefits and interest credited. 

Adjusted pre-tax income decreased primarily due to: 

  a decrease in policy fees due to lower stable value wrap notional amounts; 

and  

  higher general operating expenses due to investment in business growth. 

102                            AIG | 2019 Form 10-K 

  
 
 
 
 
ITEM 7 | Business Segment Operations | Life and Retirement 

INSTITUTIONAL MARKETS GAAP PREMIUMS AND PREMIUMS AND DEPOSITS 

Premiums for Institutional Markets primarily represent amounts received on pension risk transfer or structured settlement annuities 
with life contingencies. Premiums increased in 2019 compared to the prior year primarily driven by the pension risk transfer business 
written in 2019. Premiums decreased in 2018 compared to 2017 primarily driven by the pension risk transfer business written in 2017.  

Premiums and deposits for Institutional Markets is a non-GAAP financial measure that includes direct premiums as well as deposits 
received on investment-type annuity contracts, including GICs. Deposits also include FHLB funding agreements. 

The following table presents a reconciliation of Institutional Markets GAAP premiums to premiums and deposits: 

Years Ended December 31, 
(in millions) 
Premiums 
Deposits 
Other 
Premiums and deposits 

2019  
1,861  $ 
867 
30 
2,758  $ 

$ 

$ 

2018  
952  $ 

2,015 
65 
3,032  $ 

2017 
2,398 
1,821 
28 
4,247 

A discussion of the significant variances in premiums and deposits follows: 

Institutional Markets Premiums and Deposits  
(in millions) 

Premiums and deposits decreased in 2019 compared to the prior 
year due to lower deposits offset by higher pension risk transfer 
sales. Deposits in 2018 include $1.4 billion of FHLB agreements. 
The shift in premium and deposit mix is consistent with 
Institutional Markets’ strategy to opportunistically grow and 
diversify its portfolio. 

Premiums and deposits decreased in 2018 compared to 2017 due 
to lower sales in pension risk transfer and structured settlements, 
partially offset by $1.4 billion in FHLB funding agreements.  

AIG | 2019 Form 10-K                         103 

  
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Business Segment Operations | Ot he r  Op er at io n s  

Other Operations 

Other Operations consists of income from assets held by AIG Parent and other corporate subsidiaries, general operating expenses 
not attributable to AIG reporting segments, certain compensation expenses attributable to Other Operations and reporting segments, 
amortization of value of distribution network acquired related to the Validus and Glatfelter acquisitions, and interest expense 
attributable to AIG long-term debt as well as debt associated with consolidated investment entities.  Other Operations also includes 
Blackboard – a subsidiary focused on delivering commercial insurance solutions using digital technology, data analytics and 
automation.  The results of Fuji Life, which consisted of term insurance, life insurance, endowment policies and annuities, are 
included in our results through April 30, 2017, the date on which it was sold. 

OTHER OPERATIONS RESULTS 

Years Ended December 31, 
(in millions) 
Revenues: 
Premiums 
Net investment income(a)(b) 
Other income(b) 

Total adjusted revenues 
Benefits, losses and expenses: 

Policyholder benefits and losses incurred 
Acquisition expenses: 

Amortization of deferred policy acquisition costs 
Other acquisition expenses 
Total acquisition expenses 
General operating expenses 
Interest expense: 

Interest – corporate 
Interest – other(c)  

Total interest expense 

Total benefits, losses and expenses 
Adjusted pre-tax income (loss) before consolidation and 

eliminations 
Consolidation, eliminations and other adjustments 

Adjusted pre-tax loss 

2019  

2018  

2017 

2019 vs. 2018 

2018 vs. 2017 

Percentage Change 

39  $ 
45 
552 
636 

726   
53   
634   
1,413   

28  % 
NM 
(23) 
33 

39 

603   

(5)  

$ 

50  $ 

370 
425 
845 

37 

16 
2 
18 
1,253 

1,043 
203 
1,246 
2,554 

10 
1 
11 
1,104 

1,013 
53 
1,066 
2,220 

(9)  
19   
10   
1,237   

967   
1   
968   
2,818   

(1,709) 
(305) 
(2,014)  $ 

(1,584) 
59 
(1,525) $ 

(1,405)  
75   
(1,330)  

$ 

60 
100 
64 
13 

3 
283 
17 
15 

(8) 
NM  
(32) % 

(95) % 
(15) 
(13) 
(55) 

(94)  

NM 
(95) 
10 
(11) 

5 
NM 
10 
(21) 

(13) 
(21)  
(15) % 

(a)  Beginning in the first quarter of 2019, on a prospective basis, changes in the fair value of equity securities are excluded from adjusted pre-tax loss. For 2018 and 2017, 

this amount was immaterial. 

(b)  Beginning in the first quarter of 2019, on a prospective basis, within Other Operations, investment income from our non-insurance subsidiaries is reported in Net 

investment income instead of Other income to align reporting with General Insurance and Life and Retirement reporting segments. The impact of this reclassification for 
the twelve-months ended December 31, 2019 was $262 million.  For the twelve-months ended December 31, 2018, the amount included in Other income was $165 
million. 

(c)  Interest expense-other primarily represents interest expense on consolidated investment entities of $158 million, $11 million and $0 in 2019, 2018 and 2017, 

respectively, and costs of derivatives used to economically hedge foreign denominated debt of $37 million, $34 million and $0 in 2019, 2018 and 2017, respectively. 

2019 AND 2018 COMPARISON 

Adjusted pre-tax loss increased primarily due to: 

  higher corporate general operating expenses due to higher compensation and technology costs; and  

  higher interest expenses driven by corporate debt issuances in the first quarter of 2019 and 2018, and debt associated with 

consolidated investment entities. 

The increase in adjusted pre-tax loss was partially offset by: 

  higher net investment income associated with consolidated investment entities. 

104                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Business Segment Operations | Ot he r  Op er at io n s  

2018 AND 2017 COMPARISON 

Blackboard began operations in 2018 and Fuji Life was sold on April 30, 2017. Excluding these results, adjusted pre-tax loss 
increased primarily due to: 

  higher interest expense due to corporate debt issuances totaling $2.5 billion at the end of the first quarter of 2018; and 

 

lower other income as a result of income on securities for which we elected the fair value option and available for sale investments. 

The increase in adjusted pre-tax loss was partially offset by: 

 

lower general operating expenses related to one-time payments to executive leadership in 2017.

AIG | 2019 Form 10-K                         105 

  
 
 
 
ITEM 7 | Business Segment Operations | Le g a c y  P o r t f ol io  

Legacy Portfolio 

Legacy Portfolio represents exited or discontinued product lines, policy forms or distribution channels. Effective February 2018, our 
Bermuda-domiciled composite reinsurer, Fortitude Re, is included in our Legacy Portfolio. 

  Legacy Life and Retirement Run-Off Lines – Reserves consist of certain structured settlements, pension risk transfer annuities 
and single premium immediate annuities written prior to April 2012. Also includes exposures to whole life, long-term care and 
exited accident & health product lines. 

  Legacy General Insurance Run-Off Lines – Reserves consist of excess workers’ compensation, environmental exposures and 
exposures to other products within General Insurance that are no longer actively marketed.  Also includes the remaining reserves 
in Eaglestone Reinsurance Company (Eaglestone).   

  Legacy Investments – Includes investment classes that we have placed into run-off including holdings in direct investments as 

well as investments in global capital markets and global real estate. 

BUSINESS STRATEGY 

For Legacy insurance lines, securing the interests of our policyholders and insureds is paramount. We have considered and continue 
to evaluate the following strategies for these lines: 

•  Third-party and affiliated reinsurance and retrocessions to improve capital efficiency. 

•  Commutations of assumed reinsurance and direct policy buy-backs. 

•  Enhanced insured policyholder options and claims resolution strategies. 

•  Enhanced asset liability management and expense management. 

For Legacy investments, our business strategy is to maximize liquidity to AIG Parent and minimize book value impairments while 
sourcing for our insurance companies attractive assets for their portfolios. 

SALE OF FORTITUDE HOLDINGS 

Fortitude Re was established during the first quarter of 2018 in connection with a series of affiliated reinsurance transactions related 
to our Legacy Portfolio. Those reinsurance transactions were designed to consolidate most of our Legacy Insurance Run-Off Lines 
into a single legal entity. As of December 31, 2019, the affiliated transactions included the cession of approximately $30.2 billion of 
reserves from our Legacy Life and Retirement Run-Off Lines and approximately $3.9 billion of reserves from our Legacy General 
Insurance Run-Off Lines related to business written by multiple wholly-owned AIG subsidiaries. Fortitude Re has approximately $2.5 
billion of total assets after elimination of intercompany balances, primarily managed by AIG, and is AIG’s main run-off reinsurer with its 
own dedicated management team. In the second quarter of 2018, we formed Fortitude Holdings to act as a holding company for 
Fortitude Re. 

On November 13, 2018, AIG completed the sale of a 19.9 percent ownership interest in Fortitude Holdings to TCG, an affiliate of 
Carlyle. Upon completion of the 2018 Fortitude Sale, Fortitude Holdings owned 100 percent of the outstanding common shares of 
Fortitude Re and AIG had an 80.1 percent ownership interest in Fortitude Holdings. AIG received $381 million in cash and will receive 
up to $95 million of deferred compensation which is subject to certain purchase price adjustments. To the extent AIG does not receive 
all or a portion of the planned distributions within 18 months of the 2018 Fortitude Sale, TCG will pay us up to an additional $100 
million. In connection with the 2018 Fortitude Sale, we agreed to certain investment commitment targets into various Carlyle 
strategies and to certain minimum investment management fee payments within thirty-six months following the closing. AIG also will 
be required to pay a proportionate amount of an agreed make-whole fee to the extent we fail to satisfy such investment commitment 
targets. 

On November 25, 2019, AIG entered into a membership interest purchase agreement with Fortitude Holdings, Carlyle, Carlyle FRL, 
T&D and T&D Holdings, Inc., pursuant to which, subject to the satisfaction or waiver of certain conditions set forth therein, Carlyle 
FRL will purchase from AIG a 51.6 percent ownership interest in Fortitude Holdings and T&D will purchase from AIG a 25 percent 
ownership interest in Fortitude Holdings. Upon closing of the 2019 Fortitude Sale, AIG will have a 3.5 percent ownership interest in 
Fortitude Holdings. In connection with the 2019 Fortitude Sale agreement, AIG, Fortitude Holdings and an affiliate of Carlyle FRL have 
agreed that, effective as of the closing of the 2019 Fortitude Sale, (i) AIG’s aforementioned investment commitment targets will be 
assumed by Fortitude Holdings and AIG will be released therefrom, and (ii) Carlyle will remain obligated to pay AIG $95 million of 
deferred compensation and up to an additional $100 million to the extent AIG does not receive all or a portion of the planned 

106                            AIG | 2019 Form 10-K 

  
 
 
ITEM 7 | Business Segment Operations | Le g a c y  P o r t f ol io  

distributions within 18 months of the closing of the 2018 Fortitude Sale. We expect to contribute approximately $1.45 billion of the 
proceeds of the 2019 Fortitude Sale to certain of our insurance company subsidiaries for a period of time following the closing of the 
transaction. There can be no guarantee that we will receive the required regulatory approvals or that closing conditions will be 
satisfied in order to consummate the 2019 Fortitude Sale.  

The affiliated reinsurance transactions executed in the first quarter of 2018 with Fortitude Re resulted in prepaid insurance assets on 
the ceding subsidiaries’ balance sheets of approximately $2.5 billion (after-tax) and related deferred acquisition costs of $0.5 billion 
(after-tax) at inception of the contract. The prepaid insurance assets have been eliminated in AIG’s consolidated financial statements 
since the counterparties were wholly owned.  

Upon closing of the 2019 Fortitude Sale, AIG will recognize a loss for the portion of the unamortized balance of these assets that are 
not recoverable, if any, when we are no longer a controlling shareholder in Fortitude Holdings. As of December 31, 2019, the 
unamortized balances of the aforementioned prepaid insurance assets and related deferred acquisition costs were $2.3 billion (after-
tax) and $0.4 billion (after-tax), respectively. This combined loss of $2.7 billion would be incremental to any gain or loss recognized on 
the 2019 Fortitude Sale. The incremental gain or loss we will recognize on the 2019 Fortitude Sale would be impacted, perhaps 
significantly, by market conditions existing at the time the 2019 Fortitude Sale closes. 

LEGACY PORTFOLIO RESULTS 

Years Ended December 31, 

(in millions) 

Revenues: 
Premiums 

Policy fees 
Net investment income(a) (b) 
Other income (loss) (b) 
Total adjusted revenues 

Benefits, losses and expenses: 

2019  

2018  

2017  

2019 vs. 2018  

2018 vs. 2017  

Percentage  Change 

$ 

481  $ 
122 

2,480 

(67) 

3,016 

480  $ 

120 

2,325 

114 

3,039 

590 

137 

2,776 

888 

4,391 

Policyholder benefits and losses and loss adjustment 

expenses incurred 

1,909 

2,057 

1,998 

Interest credited to policyholder account balances 

Amortization of deferred policy acquisition costs 

General operating and other expenses 

Interest expense 

Total benefits, losses and expenses 

Adjusted pre-tax income 

Adjusted pre-tax income by type: 
General Insurance Run-Off Lines 

Life and Retirement Run-Off Lines 

Legacy Investments 

Adjusted pre-tax income 

(in millions) 

Selected Balance Sheet Data 

Legacy Investments, net of related debt 

Legacy General Insurance run-off reserves 

Legacy Life and Retirement run-off reserves 

$ 

$ 

$ 

213 

68 

306 

19 

236 

105 

398 

30 

2,515 

2,826 

501  $ 

213  $ 

77  $ 

244 

180 
501  $ 

76  $ 

17 

120 

213  $ 

1,470 

241 

76 

484 

122 

2,921 

1,470 

221 

406 

843 

-  % 

(19) % 

2   

7   

NM  

(1)  

(7)  

(10)  

(35)  

(23)  

(37)  

(11)  

(12)  

(16)  

(87)  

(31)  

3   

(2)  

38   

(18)  

(75)  

(3)  

135  % 

(86) % 

1  % 

NM  

50   

135  % 

(66) % 

(96)  

(86)  

(86) % 

  December 31, 

December 31, 

2019 

2018  

$ 

2,002  $ 
5,409 

38,728 

2,529   

5,498   

36,614   

(a)  Beginning in the first quarter of 2019, on a prospective basis, changes in the fair value of equity securities are excluded from adjusted pre-tax loss. For 2018 and 2017, 

this amount was immaterial. 

(b)  Beginning in the first quarter of 2019, on a prospective basis, within Legacy Portfolio, investment income from our non-insurance subsidiaries is reported in Net 

investment income and Net realized gain (loss) instead of Other income to align reporting with General Insurance and Life and Retirement reporting segments. The 
impact of this reclassification for the twelve-months ended December 31, 2019 was $124 million.  For the twelve-months ended December 31, 2018, the amount 
included in other income was $152 million. 

AIG | 2019 Form 10-K                         107 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Business Segment Operations | Le g a c y  P o r t f ol io  

Business and Financial Highlights 

Legacy insurance lines, including those ceded to Fortitude Re, continue to run-off as anticipated for Legacy General Insurance and 
Legacy Life and Retirement Run-Off Lines.  Legacy investments have been reduced significantly over the last several years declining 
from $6.7 billion at December 31, 2016 to $2.0 billion at December 31, 2019.  The remaining Legacy investments primarily include 
structured credit junior notes for which we have elected the fair value option and real estate investments. 

Legacy Portfolio Adjusted Pre-Tax Income 
(in millions) 

2019 and 2018 Comparison 

Adjusted pre-tax income increased due to:  

  Higher Legacy Life and Retirement earnings due to an increase in net 

investment income and a decrease in policyholder benefits and 
losses incurred due to non-recurring loss recognition incurred on 
accident and health business (other than long-term care) in 2018. 

  Higher Legacy Investment earnings due to an increase in gains on 

fair value option portfolios 

Legacy General Insurance earnings in 2019 were consistent compared 
to 2018. 

2018 and 2017 Comparison  

Adjusted pre-tax income decreased due to:  

 

 

lower Legacy Life and Retirement earnings compared to 2017 due to 
lower net investment income and loss recognition from the update to 
actuarial assumptions in 2018 of $105 million mainly attributable to 
higher claims costs on the cancer products portfolio; 

lower Legacy General Insurance earnings compared to 2017 due to 
lower net investment income, Japanese catastrophe losses in 2018 
and a change in premium earning patterns on certain environmental 
business in 2018; and  

  Legacy Investment earnings compared to 2017 due to continued 

dispositions of non- insurance investment assets, primarily driven by 
the sale of the life settlements portfolio in 2017 and lower gain on fair 
value option portfolios in 2018. 

Legacy Portfolio Adjusted Pre-Tax Income 
(in millions) 

108                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
ITEM 7 | Investments 

Investments 

OVERVIEW 

Our investment strategies are tailored to the specific business needs of each operating unit by targeting an asset allocation mix that 
provides diversification from an asset class, sector, issuer, and geographic perspective. The primary objectives are generation of 
investment income, preservation of capital, liquidity management and growth of surplus. The majority of assets backing our insurance 
liabilities consist of fixed maturity securities. 

Investment Highlights in 2019 

  A drop in interest rates and narrowing credit spreads resulted in a net unrealized gain in our investment portfolio.  Net unrealized 
gains in our available for sale portfolio increased to approximately $17.9 billion as of December 31, 2019 from approximately $3.6 
billion as of December 31, 2018. 

  We continued to make investments in structured securities and other fixed maturity securities and increased lending activities in 
mortgage loans with favorable risk compared to return characteristics to improve yields and increase net investment income. 

  We experienced higher investment returns in our alternative investments portfolio due to robust equity market returns in 2019, 
income from an initial public offering of a holding in the private equity portfolio, and an increase in income from fixed maturity 
securities for which the fair value option was elected. This compares to the prior year where returns were lower as a result of an 
increase in interest rates and widening credit spreads that occurred, lower hedge fund performance, as well as negative 
performance of our fair value option equity securities portfolio. 

  During the first quarter of 2019, we sold our remaining investment in People’s Insurance Company (Group) of China Limited and 

PICC Property & Casualty Company Limited (collectively, our PICC Investment). 

  Blended investment yields on new investments were lower than blended rates on investments that were sold, matured or called. 

Investment Strategies  

Investment strategies are assessed at the business segment level and involve considerations that include local and general market 
conditions, duration and cash flow management, risk appetite and volatility constraints, rating agency and regulatory capital 
considerations, tax and legal investment limitations. 

Some of our key investment strategies are as follows: 

•  Our fundamental strategy across the portfolios is to seek investments with similar characteristics to the associated insurance 

liabilities to the extent practicable. AIG embeds Environmental, Social and Governance (ESG) considerations in its fundamental 
investment analysis of the companies or projects we invest in to ensure that they have sustainable earnings over the full term of 
our investment.  AIG considers internal and external factors and evaluates changes in consumer behavior, industry trends related 
to ESG factors as well as the ability of the management of companies to respond appropriately to these changes in order to 
maintain their competitive advantage. 

•  We seek to originate investments that offer enhanced yield through liquidity premiums, such as private placements and 

commercial mortgage loans, which also add portfolio diversification.  These assets typically afford credit protections through 
covenants, ability to customize structures that meet our insurance liability needs, and deeper due diligence given information 
access. 

•  Given our global presence, we have access to assets that provide diversification from local markets.  To the extent we purchase 
these investments, we generally hedge the currency risk using derivatives, which could provide opportunities to earn higher risk 
adjusted returns compared to risk assets in the functional currency. 

•  AIG Parent, included in Other Operations, actively manages its assets and liabilities in terms of products, counterparties and 
duration. AIG Parent’s liquidity sources are held primarily in the form of cash, short-term investments and publicly traded, 
investment grade rated fixed maturity securities. Based upon an assessment of its immediate and longer-term funding needs, AIG 
Parent purchases publicly traded, investment grade rated fixed maturity securities that can be readily monetized through sales or 
repurchase agreements. These securities allow us to diversify sources of liquidity while reducing the cost of maintaining sufficient 
liquidity. 

•  Within the U.S., the Life and Retirement and General Insurance investments are generally split between reserve backing and 

surplus portfolios. 

AIG | 2019 Form 10-K                         109 

  
 
 
 
ITEM 7 | Investments 

‒ 

Insurance reserves are backed by mainly investment grade fixed maturity securities that meet our current risk-return, tax, 
liquidity, credit quality and diversification objectives.  We assess fixed maturity asset classes based on their fundamental risk, 
including credit (public and private), commercial mortgages and residential mortgages regardless of whether such investments 
are bonds, loans, or structured products. 

‒  Surplus accounts seek to enhance portfolio returns through a mix of fixed maturity (investment grade and high yield) and 

various alternative asset classes, including private equity, real estate equity, and hedge funds.  Over the past few years, hedge 
fund investments have been reduced with more emphasis given to private equity, real estate and leveraged capital (for 
example, we are currently focused on purchasing directly originated, middle market loans with strong covenant packages). 

•  Outside of the U.S., fixed maturity securities held by insurance companies consist primarily of high-grade securities generally 

denominated in the currencies of the countries in which we operate. 

Asset Liability Management 

The investment strategy within the General Insurance companies focuses on growth of surplus, maintenance of sufficient liquidity for 
unanticipated insurance claims, and preservation of capital.  Assets with varying degrees of liquidity and volatility are allocated based 
on whether backing reserves, required surplus or excess surplus, subject to capital, liquidity, and regulatory constraints.  General 
Insurance invests primarily in fixed maturity securities issued by corporations, municipalities and other governmental agencies; 
structured securities collateralized by, among other assets, residential and commercial real estate; and commercial mortgage loans. 
Fixed maturity securities of the General Insurance companies’ domestic operations have an average duration of 3.5 years. Fixed 
maturity securities of the General Insurance companies’ foreign operations have an average duration of 3.6 years. 

While invested assets backing reserves of the General Insurance companies are primarily invested in conventional liquid fixed 
maturity securities, we have continued to allocate to asset classes that offer higher yields through structural and liquidity premiums, 
particularly in the domestic operations. In addition, we continue to invest in both fixed rate and floating rate asset-backed investments 
to manage our exposure to potential changes in interest rates and inflation.  We seek to diversify the portfolio across asset classes, 
sectors, and issuers to mitigate idiosyncratic portfolio risks. 

In addition, a portion of the surplus of General Insurance is invested in a diversified portfolio of alternative investments which seek to 
balance liquidity, volatility and growth.  There is a higher allocation to equity-oriented investments in General Insurance relative to 
other AIG portfolios given the underlying inflation risks inherent in that business.  Although these alternative investments are subject 
to periodic earnings fluctuations, they have historically achieved yields in excess of the fixed maturity portfolio yields and have 
provided added diversification to the broader portfolio.   

The investment strategy of the Life and Retirement companies is to provide net investment income to back liabilities that result in 
stable distributable earnings and enhance portfolio value for surplus accounts, subject to asset liability management, capital, and 
regulatory constraints. 

The Life and Retirement companies use asset-liability management as a primary tool to monitor and manage risk in their businesses. 
The Life and Retirement companies maintain a diversified, high to medium quality portfolio of fixed maturity securities issued by 
corporations, municipalities and other governmental agencies; structured securities collateralized by, among other assets, residential 
and commercial real estate; and commercial mortgage loans that, to the extent practicable, match the duration characteristics of the 
liabilities. The investment portfolio of each product line is tailored to the specific characteristics of its insurance liabilities, and as a 
result, duration varies between distinct portfolios. The interest rate environment has a direct impact on the asset liability management 
profile of the businesses, and an extended low interest rate environment may result in a lengthening of liability durations from initial 
estimates, primarily due to lower lapses, which may require us to further extend the duration of the investment portfolio.  A further 
lengthening of the portfolio will be assessed in the context of available market opportunities as longer duration markets may not 
provide similar diversification benefits as shorter duration markets. 

Fixed maturity securities of the Life and Retirement companies’ domestic operations have an average duration of 8.0 years.  We seek 
to diversify the portfolio across asset class, sectors, and issuers to mitigate idiosyncratic portfolio risks. 

In addition, the Life and Retirement companies seek to enhance surplus portfolio returns through investments in a diversified portfolio 
of alternative investments. Although these alternative investments are subject to periodic earnings fluctuations, they have historically 
achieved yields in excess of the fixed maturity portfolio yields. 

NAIC Designations of Fixed Maturity Securities 

The Securities Valuation Office (SVO) of the National Association of Insurance Commissioners (NAIC) evaluates the investments of 
U.S. insurers for statutory reporting purposes and assigns fixed maturity securities to one of six categories called ‘NAIC Designations.’ 
In general, NAIC Designations of ‘1’ highest quality, or ‘2’ high quality, include fixed maturity securities considered investment grade, 

110                            AIG | 2019 Form 10-K 

  
 
 
ITEM 7 | Investments 

while NAIC Designations of ‘3’ through ‘6’ generally include fixed maturity securities referred to as below investment grade.  The NAIC 
has adopted revised rating methodologies for certain structured securities, including non-agency RMBS and CMBS, which are 
intended to enable a more precise assessment of the value of such structured securities and increase the accuracy in assessing 
expected losses to better determine the appropriate capital requirement for such structured securities.  These methodologies result in 
an improved NAIC Designation for such securities compared to the rating typically assigned by the three major rating agencies.  The 
following tables summarize the ratings distribution of AIG subsidiaries fixed maturity security portfolio by NAIC Designation, and the 
distribution by composite AIG credit rating, which is generally based on ratings of the three major rating agencies.   

For a full description of the composite AIG credit ratings see Credit Ratings. 

The following table presents the fixed maturity security portfolio categorized by NAIC Designation, at fair value: 

December 31, 2019 
(in millions) 

NAIC Designation 
Other fixed maturity securities 
Mortgage-backed, asset-backed and collateralized 
Total* 

1  

2  

$  94,855  $  74,024  $ 

62,600 

3,523 

$  157,455  $  77,547  $ 

Total 
Investment 
Grade 
168,879 
66,123 
235,002 

3 

4 

5 

$ 

$ 

7,759  $ 
394 
8,153  $ 

6,937  $  1,184  $ 

159 

59 

7,096  $  1,243  $ 

6 
198  $ 

3,573 
3,771  $ 

Total  
Below 
Investment 
Grade 
Total 
16,078  $  184,957 
70,308 
20,263  $  255,265 

4,185 

*     Excludes $2.5 billion of fixed maturity securities for which no NAIC Designation is available. 

The following table presents the fixed maturity security portfolio categorized by composite AIG credit rating, at fair value: 

December 31, 2019 
(in millions) 

Composite AIG Credit Rating 
Other fixed maturity securities 
Mortgage-backed, asset-backed and collateralized   
Total* 

$ 

  AAA/AA/A  
$ 

94,094  $ 
51,809  
145,903  $ 

Total 
Investment 
Grade 
169,268  $ 

56,061 

225,329  $ 

BBB  
75,174  $ 
4,252 
79,426  $ 

BB 
7,526  $ 
721 
8,247  $ 

B 

7,026  $ 
406 
7,432  $ 

Total  
Below 
Investment 
Grade 
15,689  $ 
14,247 
29,936  $ 

CCC and 
Lower 
1,137  $ 

13,120 
14,257  $ 

Total 
184,957 
70,308 
255,265 

*  Excludes $2.5 billion of fixed maturity securities for which no NAIC Designation is available. 

Credit Ratings 

At December 31, 2019, approximately 89 percent of our fixed maturity securities were held by our domestic entities. Approximately 16 
percent of these securities were rated AAA by one or more of the principal rating agencies, and approximately 13 percent were rated 
below investment grade or not rated. Our investment decision process relies primarily on internally generated fundamental analysis 
and internal risk ratings. Third-party rating services’ ratings and opinions provide one source of independent perspective for 
consideration in the internal analysis. 

Moody’s Investors Service Inc. (Moody’s), Standard & Poor’s Financial Services LLC, a subsidiary of S&P Global Inc. (S&P), or 
similar foreign rating services rate a significant portion of our foreign entities’ fixed maturity securities portfolio. Rating services are not 
available for some foreign-issued securities. Our Credit Risk Management department closely reviews the credit quality of the foreign 
portfolio’s non-rated fixed maturity securities. At December 31, 2019, approximately 24 percent of such investments were either rated 
AAA or, on the basis of our internal analysis, were equivalent from a credit standpoint to securities rated AAA, and approximately 6 
percent were below investment grade or not rated. Approximately 29 percent of the foreign entities’ fixed maturity securities portfolio is 
comprised of sovereign fixed maturity securities supporting policy liabilities in the country of issuance. 

AIG | 2019 Form 10-K                         111 

  
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
ITEM 7 | Investments 

Composite AIG Credit Ratings 

With respect to our fixed maturity securities, the credit ratings in the table below and in subsequent tables reflect: (a) a composite of 
the ratings of the three major rating agencies, or when agency ratings are not available, the rating assigned by the NAIC SVO (99 
percent of total fixed maturity securities), or (b) our equivalent internal ratings when these investments have not been rated by any of 
the major rating agencies or the NAIC.  The “Non-rated” category in those tables consists of fixed maturity securities that have not 
been rated by any of the major rating agencies, the NAIC or us.  

For a discussion of credit risks associated with Investments see Enterprise Risk Management. 

The following table presents the composite AIG credit ratings of our fixed maturity securities calculated on the basis of their 
fair value:  

(in millions) 

Rating: 

Other fixed maturity 

securities 
AAA 

AA 

A 

BBB 

Below investment grade 

Non-rated 

Total 

Mortgage-backed, asset- 

backed and collateralized 
AAA 

AA 

A 

BBB 

Below investment grade 

Non-rated 

Total 

Total 
AAA 

AA 

A 

BBB 

Below investment grade 

Non-rated 

Total 

$ 

$ 

$ 

$ 

$ 

$ 

Available for Sale 

Other 

Total 

December 31,   December 31,  
2018 

2019  

December 31,  

December 31,  

December 31,  

December 31,  

2019  

2018 

2019  

2018 

11,821    $ 
31,141   

11,170    $ 
27,766   

2,121    $ 
-   

2,619    $ 
106   

13,942    $ 
31,141   

49,437   

75,598   

15,905   

40,142   

69,564   

14,511   

11   

-   

7   

1,356   

300   

-   

49,448   

75,598   

15,912   

1,301   
185,203    $ 

1,333   
164,486    $ 

-   
2,139    $ 

-   
4,381    $ 

1,301   
187,342    $ 

29,419    $ 
14,816   

28,859    $ 
12,019   

365    $ 
201   

481    $ 
911   

29,784    $ 
15,017   

6,861   

4,154   

10,575   

6,964   

4,058   

12,923   

165   

98   

3,630   

290   

152   

5,096   

7,026   

4,252   

14,205   

58   
65,883    $ 

82   
64,905    $ 

84   
4,543    $ 

104   
7,034    $ 

142   
70,426    $ 

41,240    $ 
45,957   

40,029    $ 
39,785   

2,486    $ 
201   

3,100    $ 
1,017   

43,726    $ 
46,158   

56,298   

79,752   

26,480   

47,106   

73,622   

27,434   

176   

98   

3,637   

1,646   

452   

5,096   

56,474   

79,850   

30,117   

1,359   
251,086    $ 

1,415   
229,391    $ 

84   
6,682    $ 

104   
11,415    $ 

1,443   
257,768    $ 

13,789   

27,872   

41,498   

69,864   

14,511   

1,333   

168,867   

29,340   

12,930   

7,254   

4,210   

18,019   

186   

71,939   

43,129   

40,802   

48,752   

74,074   

32,530   

1,519   

240,806   

112                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Available-for-Sale Investments 

The following table presents the fair value of our available-for-sale securities:  

(in millions) 
Bonds available for sale: 

U.S. government and government sponsored entities 
Obligations of states, municipalities and political subdivisions 
Non-U.S. governments 
Corporate debt 
Mortgage-backed, asset-backed and collateralized: 

RMBS 
CMBS 
CDO/ABS 

Total mortgage-backed, asset-backed and collateralized 

Total bonds available for sale* 

ITEM 7 | Investments 

Fair Value at 
December 31, 
2019 

Fair Value at 
December 31, 
2018 

$ 

$ 

5,380 
15,318 
14,869 
149,636 

32,805 
14,430 
18,648 
65,883 
251,086 

$ 

$ 

3,260 
16,001 
14,525 
130,700 

34,377 
12,701 
17,827 
64,905 
229,391 

*  At December 31, 2019 and 2018, the fair value of bonds available for sale held by us that were below investment grade or not rated totaled $27.8 billion and 

$28.8 billion, respectively. 

The following table presents the fair value of our aggregate credit exposures to non-U.S. governments for our fixed maturity 
securities: 

(in millions) 
Japan 
France 
Canada 
United Kingdom 
Germany 
Indonesia 
United Arab Emirates 
Norway 
Israel 
Chile 
Other 
Total 

December 31,  
2019  
1,651  
1,013  
989  
638  
593  
589  
494  
410  
399  
353  
7,740  
14,869  

$ 

$ 

December 31, 
2018 
1,645 
905 
1,038 
794 
783 
453 
454 
380 
316 
304 
7,498 
14,570 

$ 

$ 

AIG | 2019 Form 10-K                         113 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Investments 

The following table presents the fair value of our aggregate European credit exposures by major sector for our fixed 
maturity securities:  

(in millions) 
Euro-Zone countries: 

France 
Germany 
Netherlands 
Ireland 
Belgium 
Spain 
Italy 
Luxembourg 
Finland 
Austria 
Other - EuroZone 

Total Euro-Zone 
Remainder of Europe: 

United Kingdom 
Switzerland 
Sweden 
Norway 
Russian Federation 
Other - Remainder of Europe 
Total - Remainder of Europe 
Total 

December 31, 2019 
Non-  

Sovereign  

Financial  
Institution  

Financial   Structured  
Products  

Corporates  

Total 

$ 

$ 

$ 

$ 
$ 

1,013  $ 
593 
317 
62 
179 
40 
2 
- 
101 
160 
510 
2,977  $ 

638  $ 
30 
137 
410 
190 
92 
1,497  $ 
4,474  $ 

1,788  $ 
155 
1,105 
123 
122 
286 
93 
27 
51 
3 
78 
3,831  $ 

4,059  $ 
1,169 
320 
45 
39 
38 
5,670  $ 
9,501  $ 

1,503  $ 
2,581 
1,100 
435 
953 
796 
387 
354 
40 
- 
238 
8,387  $ 

8,622  $ 
680 
125 
94 
196 
132 
9,849  $ 
18,236  $ 

-  $ 
- 
104 
1,512 
- 
- 
- 
- 
- 
1 
- 
1,617  $ 

2,479  $ 
- 
- 
- 
- 
- 
2,479  $ 
4,096  $ 

4,304 
3,329 
2,626 
2,132 
1,254 
1,122 
482 
381 
192 
164 
826 
16,812 

15,798 
1,879 
582 
549 
425 
262 
19,495 
36,307 

December 31, 
2018 
Total 

$ 

$ 

$ 

$ 
$ 

4,442 
3,246 
2,571 
1,494 
1,175 
1,068 
507 
377 
228 
156 
929 
16,193 

16,139 
2,010 
639 
566 
240 
271 
19,865 
36,058 

114                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investments in Municipal Bonds 

At December 31, 2019, the U.S. municipal bond portfolio was composed primarily of essential service revenue bonds and high-quality 
tax-exempt bonds with 91 percent of the portfolio rated A or higher. 

The following table presents the fair values of our available for sale U.S. municipal bond portfolio by state and municipal 
bond type: 

ITEM 7 | Investments 

(in millions) 
State: 

New York 
California 
Texas 
Illinois 
Massachusetts 
Virginia 
Ohio 
Georgia 
Washington 
Pennsylvania 
Florida 
Washington, D.C. 
New Jersey 
All other states(a) 

Total(b)(c) 

State 
General 
Obligation 

December 31, 2019 
Local 
General 
Obligation 

Revenue 

Total 
Fair 
Value 

December 31, 
2018 
Total Fair Value 

$ 

$ 

7  $ 

712 
105 
75 
426 
9 
47 
105 
166 
125 
10 
11 
- 
453 
2,251  $ 

396  $ 
389 
524 
145 
- 
- 
1 
71 
- 
1 
- 
- 
2 
277 
1,806  $ 

2,656  $ 
1,827 
883 
852 
319 
484 
434 
283 
239 
269 
345 
305 
276 
2,089 

3,059  $ 
2,928 
1,512 
1,072 
745 
493 
482 
459 
405 
395 
355 
316 
278 
2,819 

11,261  $  15,318  $ 

3,134 
2,813 
1,692 
979 
811 
541 
485 
445 
473 
353 
542 
340 
224 
3,169 
16,001 

(a)  We did not have material credit exposure to the government of Puerto Rico. 

(b)  Excludes certain university and not-for-profit entities that issue their bonds in the corporate debt market. Includes industrial revenue bonds. 

(c)  Includes $496 million of pre-refunded municipal bonds. 

AIG | 2019 Form 10-K                         115 

  
 
 
 
 
 
 
 
Investments in Corporate Debt Securities 

The following table presents the industry categories of our available for sale corporate debt securities: 

ITEM 7 | Investments 

Industry Category 
(in millions) 
Financial institutions: 

Money Center/Global Bank Groups 
Regional banks — other 
Life insurance 
Securities firms and other finance companies 
Insurance non-life 
Regional banks — North America 
Other financial institutions 

Utilities 
Communications 
Consumer noncyclical 
Capital goods 
Energy 
Consumer cyclical 
Basic 
Other 

Total* 

Fair Value at  
December 31,  
2019  

Fair Value at 
December 31, 
2018 

$ 

10,701  $ 
659 
3,166 
334 
5,492 
6,825 
13,608 
19,424 
9,939 
19,997 
8,006 
13,379 
10,989 
5,617 
21,500 

$ 

149,636  $ 

9,602 
630 
3,201 
389 
4,648 
6,263 
9,966 
17,542 
9,249 
16,410 
7,237 
12,350 
9,498 
5,271 
18,444 
130,700 

*  At both December 31, 2019 and December 31, 2018, approximately 89 percent of these investments were rated investment grade. 

Our investments in the energy category, as a percentage of total investments in available-for-sale fixed maturities, was 5.3 percent 
and 5.4 percent at December 31, 2019 and December 31, 2018, respectively. While the energy investments are primarily investment 
grade and are actively managed, the category continues to experience volatility that could adversely affect credit quality and fair 
value. 

Investments in RMBS 

The following table presents AIG’s RMBS available for sale securities: 

(in millions)  
Agency RMBS 
Alt-A RMBS 
Subprime RMBS 
Prime non-agency 
Other housing related 
Total RMBS(a)(b) 

Fair Value at 
December 31, 
2019 
15,721  $ 

$ 

8,484 
2,654 
4,451 
1,495 

$ 

32,805  $ 

Fair Value at 
December 31, 
2018 
14,695 
9,780 
2,982 
6,211 
709 
34,377 

(a)  Includes approximately $8.7 billion and $10.3 billion at December 31, 2019 and December 31, 2018, respectively, of certain RMBS that had experienced deterioration in 
credit quality since their origination. For additional discussion on Purchased Credit Impaired (PCI) Securities see Note 7 to the Consolidated Financial Statements. 

(b)  The weighted average expected life was six years at December 31, 2019 and seven years at December 31 2018.  

Our underwriting practices for investing in RMBS, other asset-backed securities (ABS) and CDOs take into consideration the quality 
of the originator, the manager, the servicer, security credit ratings, underlying characteristics of the mortgages, borrower 
characteristics, and the level of credit enhancement in the transaction. 

116                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investments in CMBS 

The following table presents our CMBS available for sale securities: 

(in millions)  
CMBS (traditional) 
Agency 
Other 
Total 

ITEM 7 | Investments 

Fair Value at 
December 31, 
2019 
11,250  $ 
2,051 
1,129 
14,430  $ 

Fair Value at 
December 31, 
2018 
9,975 
2,047 
679 
12,701 

$ 

$ 

The fair value of CMBS holdings remained stable throughout 2019. The majority of our investments in CMBS are in tranches that 
contain substantial protection features through collateral subordination. The majority of CMBS holdings are traditional conduit 
transactions, broadly diversified across property types and geographical areas. 

Investments in CDOs 

The following table presents our CDO available for sale securities by collateral type:  

(in millions)  
Collateral Type: 

Bank loans (CLO) 
Other 

Total 

Commercial Mortgage Loans 

Fair value at 
December 31, 
2019 

Fair value at 
December 31, 
2018 

$ 

$ 

9,330  $ 
44 
9,374  $ 

8,164 
56 
8,220 

At December 31, 2019, we had direct commercial mortgage loan exposure of $36.2 billion. All commercial mortgage loans were 
current or performing according to their restructured terms. 

The following table presents the commercial mortgage loan exposure by location and class of loan based on amortized 
cost: 

(dollars in millions) 
December 31, 2019 
State: 

New York 
California 
New Jersey 
Texas 
Florida 
Massachusetts 
Illinois 
Washington, D.C. 
Pennsylvania 
Ohio 
Other states 

Foreign 
Total* 

Number 
of 

Class 

Loans  Apartments 

Offices 

Retail 

Industrial 

Hotel 

Others 

Total 

Percent 
of 
Total 

99 
74 
48 
52 
74 
13 
19 
13 
23 
25 
215 
85 
740 

$ 

2,377  $  4,913  $ 

1,341 
44 
1,163 
234 
245 
441 
302 
20 
10 
740 
1,189 
$  13,699  $  10,642  $  5,332  $ 

457  $ 
249 
370 
174 
544 
549 
10 
- 
528 
188 
1,276 
987 

736 
1,635 
501 
393 
540 
505 
447 
81 
174 
2,073 
4,237 

98  $ 

376  $ 
572 
81 
141 
218 
25 
18 
- 
46 
269 
740 
1,177 
3,663  $  2,312  $ 

817 
27 
145 
217 
- 
- 
18 
25 
- 
401 
564 

-  $ 

8,221 
3,756 
41 
2,190 
33 
2,124 
- 
1,616 
10 
1,359 
- 
996 
22 
767 
- 
700 
- 
646 
5 
5,274 
44 
8,521 
367 
522  $  36,170 

23  % 
10  
6  
6  
3  
4  
3  
2  
2  
2  
15  
24  
100  % 

AIG | 2019 Form 10-K                         117 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2018 
State: 

New York 
California 
Texas 
New Jersey 
Florida 
Massachusetts 
Illinois 
Pennsylvania 
Washington, D.C. 
Ohio 
Other states 

Foreign 
Total* 

98 
78 
53 
45 
87 
14 
18 
25 
12 
27 
228 
79 
764 

$ 

2,009  $  4,082  $ 

1,308 
1,256 
45 
159 
243 
444 
21 
311 
10 
790 
1,201 
$  11,190  $  9,870  $  5,645  $ 

512  $ 
283 
185 
422 
589 
549 
11 
567 
- 
199 
1,326 
1,002 

490 
344 
1,049 
358 
635 
456 
80 
401 
179 
1,869 
3,320 

ITEM 7 | Investments 

393  $ 
535 
102 
41 
224 
26 
19 
47 
- 
235 
773 
679 

100  $ 
831 
125 
28 
218 
- 
- 
25 
19 
- 
460 
717 

3,074  $  2,523  $ 

-  $ 

7,096 
3,495 
48 
2,017 
5 
1,618 
33 
1,583 
35 
1,453 
- 
952 
22 
740 
- 
731 
- 
628 
5 
5,291 
73 
7,278 
359 
580  $  32,882 

22  % 
11  
6  
5  
5  
4  
3  
2  
2  
2  
16  
22  
100  % 

*  Does not reflect allowance for credit losses. 

For additional discussion on commercial mortgage loans see Note 8 to the Consolidated Financial Statements. 

Impairments 

The following table presents impairments by investment type: 

Years Ended December 31, 
(in millions) 
Other-than-temporary Impairments: 
Fixed maturity securities, available for sale 
Equity securities, available for sale(a) 
Private equity funds and hedge funds 
Subtotal 
Other impairments: 
Investments in life settlements(b) 
Other investments 
Real estate 
Total 

2019   

2018   

2017 

$ 

$ 

174  $ 
- 
- 
174 

- 
12 
34 
220  $ 

251  $ 
- 
- 
251 

- 
- 
79 
330  $ 

216 
11 
33 
260 

360 
20 
61 
701 

(a) Upon the adoption of the Financial Instruments Recognition and Measurement Standard on January 1, 2018, equity securities are no longer required to be evaluated for 

other-than-temporary impairments. 

(b) Impairments include $360 million related to investments in our life settlements portfolio that were sold in 2017. 

Our investments in life settlements are monitored for impairment on a contract-by-contract basis quarterly. An investment in life 
settlements is considered impaired if the undiscounted cash flows resulting from the expected proceeds would not be sufficient to 
recover our estimated future carrying amount. This amount is defined as the current carrying amount for the investment in life 
settlements plus anticipated undiscounted future premiums and other capitalizable future costs, if any. Impaired investments in life 
settlements are written down to their estimated fair value. This is determined on a discounted cash flow basis, incorporating current 
market mortality assumptions and market yields or by repricing to the anticipated sale price as appropriate. 

Impairments on life settlements in 2017 were mainly attributable to write-downs of the policies to the purchase price as agreed in the 
sale of the life settlements portfolio. We sold the remaining portion of our life settlements portfolio in 2017. 

118                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Investments 

Other-Than-Temporary Impairments 

To determine other-than-temporary impairments, we use fundamental credit analyses of individual securities without regard to rating 
agency ratings. Based on this analysis, we expect to receive cash flows sufficient to cover the amortized cost of all below investment 
grade securities for which credit impairments were not recognized. 

The following tables present other-than-temporary impairment charges recorded in earnings on fixed maturity securities, 
equity securities, private equity funds and hedge funds. 

Other-than-temporary impairment charges by investment type and impairment type:  

(in millions) 
Year Ended December 31, 2019 
Impairment Type: 
Change in intent 
Foreign currency declines 
Issuer-specific credit events 
Adverse projected cash flows 

Total 
Year Ended December 31, 2018 
Impairment Type: 
Change in intent 
Foreign currency declines 
Issuer-specific credit events 
Adverse projected cash flows 

Total 
Year Ended December 31, 2017 
Impairment Type: 

Severity 
Change in intent 
Foreign currency declines 
Issuer-specific credit events 
Adverse projected cash flows  

Total 

RMBS 

CDO/ABS 

CMBS 

Other Fixed 
Maturity 

Equities/Other 
 Invested Assets* 

Total 

$ 

$ 

$ 

$ 

$ 

$ 

-  $ 
- 
24 
6 
30  $ 

-  $ 
- 
62 
2 
64  $ 

-  $ 
- 
- 
24 
4 
28  $ 

-  $ 
- 
1 
- 
1  $ 

-  $ 
- 
9 
- 
9  $ 

-  $ 
- 
- 
41 
- 
41  $ 

-  $ 
- 
16 
- 
16  $ 

-  $ 
- 
20 
- 
20  $ 

-  $ 
- 
- 
32 
- 
32  $ 

3 
18 
106 
- 
127  $ 

87 
15 
56 
- 
158  $ 

-  $ 
9 
11 
95 
- 
115  $ 

-  $ 
- 
- 
- 
-  $ 

-  $ 
- 
- 
- 
-  $ 

2  $ 
- 
- 
42 
- 
44  $ 

3 
18 
147 
6 
174 

87 
15 
147 
2 
251 

2 
9 
11 
234 
4 
260 

* 

Includes other-than-temporary impairment charges on private equity funds, hedge funds and direct private equity investments. Upon the adoption of the Financial 
Instruments Recognition and Measurement Standard on January 1, 2018, equity securities are no longer required to be evaluated for other-than-temporary 
impairments. 

We recorded other-than-temporary impairment charges in the years ended December 31, 2019, 2018 and 2017 related to: 

 

issuer-specific credit events;  

  securities that we intend to sell or for which it is more likely than not that we will be required to sell; 

  declines due to foreign exchange rates;  

  adverse changes in estimated cash flows on certain structured securities; and 

  securities that experienced severe market valuation declines. 

In addition, impairments are recorded on real estate and investments in life settlements. 

In periods subsequent to the recognition of an other-than-temporary impairment charge for available for sale fixed maturity securities 
that is not foreign-exchange related, we generally prospectively accrete into earnings the difference between the new amortized cost 
and the expected undiscounted recoverable value over the remaining life of the security. The accretion that was recognized for these 
securities in earnings was $440 million in 2019, $530 million in 2018 and $669 million in 2017.  

For a discussion of our other-than-temporary impairment accounting policy see Note 7 to the Consolidated Financial Statements. 

AIG | 2019 Form 10-K                         119 

  
 
 
 
 
December 31, 2019 

Aging(a) 

(dollars in millions) 

Investment grade 

bonds 

0-6 months 

7-11 months 

12 months or more 

Below investment 

grade bonds 

0-6 months 

7-11 months 

12 months or more 

Total 

Total bonds 

0-6 months 

7-11 months 

12 months or more 

The following table shows the aging of the unrealized losses of fixed maturity securities, the extent to which the fair value is 
less than amortized cost or cost, and the number of respective items in each category: 

ITEM 7 | Investments 

Less Than or Equal 
to 20% of Cost(b) 

Unrealized 

Greater Than 20% 
to 50% of Cost(b) 

Unrealized 

Greater Than 50% 
of Cost(b) 

Unrealized 

Cost(c) 

Loss 

Items(e)  

Cost(c) 

Loss  Items(e)  

Cost(c) 

Loss  Items(e)  

Cost(c) 

Total  

Unrealized 
Loss(d) 

Items(e) 

Total 

$  25,487  $ 

$  17,462  $ 

234 

2,491   $ 

13  $ 

1,633 

6,392 

$ 

5,026  $ 

380 

1,017 

40 

160 

434 

90 

15 

46 

319  

877  

1 

62 

3,687   $ 

76  $ 

1,347   $ 

21  $ 

245  

324  

280 

173 

5 

- 

16 

21 

6 

97 

72 

1   $ 

3  $ 

1  

8  

1 

16 

10   $ 

20  $ 

12   $ 

1  $ 

16  

26  

3 

24 

$ 

6,423  $ 

151 

1,916   $ 

474  $ 

175 

54   $ 

28  $ 

$  22,488  $ 

324 

3,838   $ 

34  $ 

2,013 

7,409 

564  

1,201  

281 

235 

55 

206 

585 

11 

97 

88 

13   $ 

4  $ 

17  

34  

4 

40 

Total(e) 

$  31,910  $ 

5,603   $ 

550  $ 

196 

64   $ 

48  $ 

3 

- 

12 

15 

1 

2 

16 

19 

4 

2 

28 

34 

1   $ 

17,478  $ 

242 

2,493 

1  

5  

1,635 

6,470 

7   $ 

25,583  $ 

40 

188 

470 

321 

890 

3,704 

3   $ 

5,048  $ 

97 

1,362 

4  

14  

663 

1,214 

21   $ 

6,925  $ 

4   $ 

22,526  $ 

5  

19  

2,298 

7,684 

28   $ 

32,508  $ 

114 

134 

345 

339 

154 

322 

815 

265 

364 

1,991 

3,855 

586 

1,254 

5,695 

(a)  Represents the number of consecutive months that fair value has been less than cost by any amount. 

(b)  Represents the percentage by which fair value is less than cost at December 31, 2019. 

(c)  For bonds, represents amortized cost. 

(d)  The effect on Net income of unrealized losses after taxes will be mitigated upon realization because certain realized losses will result in current decreases in the 

amortization of certain DAC. 

(e)  Item count is by CUSIP by subsidiary. 

Change in Unrealized Gains and Losses on Investments  

The change in net unrealized gains and losses on investments in 2019 was primarily attributable to increases in the fair value of fixed 
maturity securities. For 2019, net unrealized gains related to fixed maturity securities increased by $14.2 billion due primarily to a 
decrease in rates and a narrowing of credit spreads.  

The change in net unrealized gains and losses on investments in 2018 was primarily attributable to decreases in the fair value of fixed 
maturity securities. For 2018, net unrealized losses related to fixed maturity securities decreased by $9.9 billion due primarily to an 
increase in rates and a widening of credit spreads.  

For further discussion of our investment portfolio see also Note 7 to the Consolidated Financial Statements. 

120                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net Realized Capital Gains and Losses 

The following table presents the components of Net realized capital gains (losses): 

Years Ended December 31, 
(in millions) 
Sales of fixed maturity securities 
Sales of equity securities(a) 
Other-than-temporary impairments: 

Severity 
Change in intent 
Foreign currency declines 
Issuer-specific credit events 
Adverse projected cash flows 

Provision for loan losses 
Foreign exchange transactions 
Variable annuity embedded derivatives, net of related hedges 
All other derivatives and hedge accounting 
Impairments on investments in life settlements 
Loss on sale of private equity funds 
Other(b) 
Net realized capital gains (losses) 

ITEM 7 | Investments 

2019 
320  $ 
-   

-   
(3)   
(18)   
(147)   
(6)   
(46)   
227   
(294)   
(22)   
-   
-   
621   
632  $ 

2018 
(145)  $ 
16   

-   
(87)  
(15)  
(147)  
(2)  
(92)  
(182)  
304   
338   
-   
(321)  
203   
(130)  $ 

2017 
425 
88 

(2) 
(9) 
(11) 
(234) 
(4) 
(50) 
489 
(1,374) 
(368) 
(360) 
- 
30 
(1,380) 

$ 

$ 

(a)  Upon the adoption of the Financial Instruments Recognition and Measurement Standard on January 1, 2018, the change in fair value of all equity securities is included 

in Net investment income. 

(b)  In 2019, includes $200 million from the sale and concurrent leaseback of our corporate headquarters and $300 million as a result of sales in investment real estate 
properties. In 2018, primarily includes $96 million and $49 million of realized gains on the sale of shares of OneMain Holdings, Inc. and an investment in Castle 
Holdings LLC’s aircraft assets, respectively. 

Net realized capital gains in 2019 compared to net realized capital losses in the prior year due to gains on the sales of securities and 
foreign exchange compared to losses on sales of securities and foreign exchange in 2018, as well as lower impairments in 2019 and 
losses on private equity sales in 2018. Partially offsetting these gains were derivative losses in 2019 compared to gains in the prior 
year. 

Net realized capital losses in 2018 decreased compared to 2017 due primarily to derivative gains in 2018 compared to derivative 
losses in 2017. Net realized capital losses in 2018 were primarily related to a loss on the sale of a portion of our private equity 
portfolio, foreign exchange losses, and other-than-temporary impairment charges, which more than offset derivative gains.  

Net realized capital losses in 2017 consisted primarily of losses on variable annuity embedded derivatives, net of related hedges, and 
impairments, which were partially offset by gains on the sales of securities and foreign exchange gains. 

Variable annuity embedded derivatives, net of related hedges, reflected losses in 2019 compared to gains in the prior year primarily 
due to changes in the non-performance or “own credit” risk adjustment used in the valuation of the variable annuities with GMWB 
embedded derivative, which are not hedged as part of our economic hedging program. 

For additional discussion of market risk management related to these product features see Enterprise Risk Management – Insurance 
Risks – Life and Retirement Companies’ Key Risks – Variable Annuity, Index Annuity and Universal Life Risk Management and 
Hedging Programs. For more information on the economic hedging target and the impact to pre-tax income of this program see 
Insurance Reserves – Life and Annuity Reserves and DAC – Variable Annuity Guaranteed Benefits and Hedging Results in this 
MD&A. 

For further discussion of our investment portfolio see also Note 7 to the Consolidated Financial Statements.

AIG | 2019 Form 10-K                         121 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Insurance Reserves 

Insurance Reserves 

LIABILITY FOR UNPAID LOSSES AND LOSS ADJUSTMENT EXPENSES (LOSS RESERVES) 

The following table presents the components of our gross and net loss reserves by segment and major lines of business*: 

At December 31, 

2019 

2018 

(in millions) 

General Insurance: 

U.S. Workers' Compensation 

(net of discount) 

U.S. Excess Casualty 

U.S. Other Casualty 

U.S. Financial Lines 

U.S. Property and Special risks 

U.S. Personal Insurance 

UK/Europe Casualty and Financial Lines 

UK/Europe Property and Special risks 

UK/Europe and Japan Personal Insurance 

Other product lines 

Unallocated loss adjustment expenses 

Net liability for 

Reinsurance 

Gross liability 

Net liability for 

Reinsurance 

Gross liability 

unpaid losses 

recoverable on 

 for unpaid 

unpaid losses 

recoverable on 

 for unpaid 

and loss  unpaid losses and 

losses and 

and loss  unpaid losses and 

losses and 

adjustment 

loss adjustment 

loss adjustment 

adjustment 

loss adjustment 

loss adjustment 

expenses 

expenses 

expenses   

expenses 

expenses 

expenses 

$ 

4,330  $ 

5,494  $ 

4,285 

4,064 

5,154 

4,950 

1,287 

6,234 

2,573 

1,962 

6,238 

1,824 

5,073 

4,695 

2,221 

2,807 

988 

1,268 

1,191 

519 

2,053 

882 

9,824 

9,358 

8,759 

7,375 

7,757 

2,275 

7,502 

3,764 

2,481 

8,291 

2,706 

$ 

4,772  $ 

5,318  $ 

10,090 

4,715 

4,288 

5,315 

6,534 

1,706 

7,022 

2,988 

2,264 

6,105 

1,834 

4,576 

4,661 

1,960 

2,748 

1,001 

1,789 

1,251 

553 

2,522 

1,307 

9,291 

8,949 

7,275 

9,282 

2,707 

8,811 

4,239 

2,817 

8,627 

3,141 

Total General Insurance 

42,901 

27,191 

70,092 

47,543 

27,686 

75,229 

Legacy Portfolio - Run-Off Lines: 

U.S. Run-Off Long Tail Insurance  Lines 

(net of discount) 

Other run-off product lines 

Unallocated loss adjustment expenses 

Total Legacy Portfolio - Run-Off Lines 

Other Operations (Blackboard) 

3,769 

164 

377 

4,310 

48 

3,587 

66 

115 

3,768 

110 

7,356 

230 

492 

8,078 

158 

3,862 

104 

397 

4,363 

43 

3,689 

66 

115 

3,870 

134 

7,551 

170 

512 

8,233 

177 

Total 

$ 

47,259  $ 

31,069  $ 

78,328 

$ 

51,949  $ 

31,690  $ 

83,639 

 * Includes net loss reserve discount of $1.5 billion and $2.0 billion for the years ended December 31, 2019, and 2018, respectively. For discussion of loss reserve discount 

see Note 14 to the Consolidated Financial Statements.  

Prior Year Development 

The following table summarizes incurred (favorable) unfavorable prior year development net of reinsurance by segment: 

Years Ended December 31, 
(in millions) 
General Insurance: 
North America* 
International 

Total General Insurance 
Legacy Portfolio - Run-Off Lines  
Total prior year (favorable) unfavorable development 

2019 

2018   

2017 

$ 

$ 

$ 

(247)  $ 
(47) 
(294)  $ 
- 
(294)  $ 

328  $ 

38 

366  $ 
(4) 
362  $ 

371 
628 
999 
(21) 
978 

* 

Includes the amortization attributed to the deferred gain at inception from the NICO adverse development reinsurance agreement of $232 million, $233 million and $228 
million in the year ended December 31, 2019 and 2018 and 2017, respectively. Consistent with our definition of APTI, prior year development excludes the portion of 
(favorable) unfavorable prior year reserve development for which we have ceded the risk under the NICO reinsurance agreements of $(278) million, $834 million and 
$359 million for the year ended December 31, 2019, 2018 and 2017, respectively, and related changes in amortization of the deferred gain of $(13) million, $162 million 
and $56 million over those same periods. 

122                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Insurance Reserves 

Net Loss Development – 2019 

During 2019, we recognized favorable prior year loss reserve development of $294 million. The development was primarily driven by: 

North America 

  Favorable development on 2017 Hurricanes and 2017 California Wildfires subrogation recoverables in Commercial Property and 

Personal Lines; 

  Favorable development from amortization of the deferred gain on the adverse development reinsurance agreement with NICO for 

accident years 2015 and prior; 

  Favorable development on U.S. Workers’ Compensation business, both guaranteed cost business and large deductible and 

Defense Base Act business (covering government contractors serving at military bases overseas) where we reacted to favorable 
loss trends in recent accident years;  

  Unfavorable development in U.S. Financial Lines, notably Directors and Officers (D&O), Employment Practices Liability (EPLI) and 
Non-Medical Professional Errors & Omissions business where we reacted to increasing frequency and severity in recent accident 
years; and 

  Unfavorable development in Primary General Liability where we reacted to adverse frequency and severity trends especially in 

Construction. 

International 

  Favorable development on Europe Property and Special Risks, Europe and Japan Personal Insurance and Other product lines; 

and 

  Unfavorable development on European Casualty & Financial Lines, notably Commercial Auto, Employers Liability, Directors & 

Officers, and Financial Institutions business. 

Our analyses and conclusions about prior year reserves also help inform our judgments about the current accident year loss and loss 
adjustment expense ratios we selected. 

For further details of prior year development by line of business, see Note 14 to the Consolidated Financial Statements. For a 
discussion of actuarial methods employed for major classes of business, see also Critical Accounting Estimates. 

The following tables summarize incurred (favorable) unfavorable prior year development net of reinsurance, by segment and 
major lines of business, and by accident year groupings: 

Year Ended December 31, 2019 
(in millions) 
General Insurance North America: 

U.S. Workers' Compensation 
U.S. Excess casualty 
U.S. Other casualty 
U.S. Financial lines 
U.S. Property and special risks 
U.S. Personal insurance 
Other product lines 

Total General Insurance North America 
General Insurance International: 

UK/Europe casualty and financial lines 
UK/Europe property and special risks 
UK/Europe and Japan Personal insurance 
Other product lines  

Total General Insurance International 

Legacy Portfolio - Run-Off Lines 

Total prior year (favorable) unfavorable development 

Total   

2018    2017 & Prior 

$ 

$ 

$ 

$ 

$ 

(442)  $ 
26 
160 
290 
(187) 
(104) 
10 
(247)  $ 

161  $ 
(108) 
(119) 
19 
(47)  $ 

- 

15  $ 
(1) 
53 
139 
47 
13 
36 
302  $ 

46  $ 
5 
(85) 
(8) 
(42)  $ 

48 

(294)  $ 

308  $ 

(457) 
27 
107 
151 
(234) 
(117) 
(26) 
(549) 

115 
(113) 
(34) 
27 
(5) 

(48) 

(602) 

AIG | 2019 Form 10-K                         123 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Insurance Reserves 

Net Loss Development – 2018  

During 2018, we recognized adverse prior year net loss reserve development of $362 million. This unfavorable development was 
primarily a result of the following:    
  Unfavorable development in U.S. Excess Casualty, driven by the combination of construction Defect and construction wrap claims 
from accident year 2015 and prior where we reacted to significant increases in severity and longer claim reporting patterns, as well 
as higher than expected loss severity in accident years 2016 and 2017, which led to an increase in estimates for these accident 
years; 

  Unfavorable development in U.S. Financial Lines, primarily from D&O and Employment Practices Liability (EPLI) policies covering 
Corporate and National Insureds as well as Private and Not-for-Profit insureds. This development was predominantly in accident 
years 2014-2017 and resulted largely from increases in severity as the frequency of class action lawsuits increased in those years.   

  Favorable development in U.S. Commercial Property and Specialty Lines due to reductions in our estimates for 2017 Catastrophes 

and favorable development from the attritional losses in Commercial Property and Specialty. 

  Unfavorable development in U.S. Personal Lines reflecting an increase in estimates in respect of the California wildfires and 

Hurricane Irma in 2017.   

  Adverse development in Financial Lines in Europe and other areas across the world that have seen increases in the frequency and 

severity of large losses. 

Net Loss Development – 2017 

During 2017, we recognized unfavorable prior year loss reserve development of $978 million. This unfavorable development was 
primarily a result of the following: 

  Unfavorable development in U.S. Excess Casualty and U.S. Other Casualty, driven primarily by increases in underlying severity 

and greater than expected emerging loss experience in accident year 2016 as well as increased development from claims related 
to construction defects and construction wrap business (largely from accident years 2006 and prior).  

  Unfavorable development in U.S. Financial Lines, primarily from D&O policies covering privately owned and not-for-profit insureds. 
This development was predominantly in accident year 2016 and resulted largely from increases in bankruptcy-related claims and 
fiduciary liability claims for large educational institutions. 

  Higher than expected losses for Europe Casualty and Financial Lines, including a significant increase in large claims activity in our 
Europe long-tail business, with a large proportion emanating from accident year 2016. In addition, we increased our loss reserves 
as a result of the decision made by the UK Ministry of Justice to reduce the discount rate applied to lump-sum bodily injury 
payouts, known as the Ogden rate.  

 

In addition, we also observed higher than expected losses in our Europe Property and Special Risks business driven by 
unexpected development on various large claims across the property, aviation, marine, and trade credit segments. 

We note that for certain categories of claims (e.g., construction defect claims and environmental claims) and for reinsurance 
recoverable, losses may sometimes be reclassified to an earlier or later accident year as more information about the date of 
occurrence becomes available to us. These reclassifications are shown as development in the respective years in the tables above. 

Significant Reinsurance Agreements 

In the first quarter of 2017, we entered into an adverse development reinsurance agreement with NICO, under which we transferred to 
NICO 80 percent of the reserve risk on substantially all of our U.S. Commercial long-tail exposures for accident years 2015 and prior. 
Under this agreement, we ceded to NICO 80 percent of the losses on subject business paid on or after January 1, 2016 in excess of 
$25 billion of net paid losses, up to an aggregate limit of $25 billion. We account for this transaction as retroactive reinsurance. This 
transaction resulted in a gain, which under U.S. GAAP retroactive reinsurance accounting is deferred and amortized into income over 
the settlement period. NICO created a collateral trust account as security for their claim payment obligations to us, into which they 
deposited the consideration paid under the agreement, and Berkshire has provided a parental guarantee to secure NICO’s obligations 
under the agreement. 

For a description of AIG’s catastrophe reinsurance protection for 2019, see Enterprise Risk Management – Insurance Risks –Natural 
Catastrophe Risk. 

124                            AIG | 2019 Form 10-K 

  
 
 
 
 
The table below shows the calculation of the deferred gain on the adverse development reinsurance agreement as of 
December 31, 2019 and 2018, showing the effect of discounting of loss reserves and amortization of the deferred gain. 

ITEM 7 | Insurance Reserves 

(in millions) 
Gross Covered Losses 
Covered reserves before discount 
Inception to date losses paid 
Attachment point 
Covered losses above attachment point 

Deferred Gain Development 
Covered losses above attachment ceded to NICO (80%) 
Consideration paid including interest 
Pre-tax deferred gain before discount and amortization 
Discount on ceded losses(a) 
Pre-tax deferred gain before amortization 
Inception to date amortization of deferred gain at inception 
Inception to date amortization attributed to changes in deferred gain(b) 
Deferred gain liability reflected in AIG's balance sheet 

  December 31,    December 31,    December 31, 
2017 

2018 

2019 

$ 

$ 

$ 

$ 

19,064  $ 
22,954 
(25,000) 
17,018  $ 

13,614  $ 
(10,188) 
3,426 
(1,251) 
2,175 
(693) 
(101) 
1,381  $ 

23,033  $ 
19,331 
(25,000) 
17,364  $ 

13,891  $ 
(10,188) 
3,703 
(1,719) 
1,984 
(461) 
(141) 
1,382  $ 

26,654 
14,788 
(25,000) 
16,442 

13,153 
(10,188) 
2,965 
(1,539) 
1,426 
(228) 
(31) 
1,167 

(a)  For the period from inception to December 31, 2019, the accretion of discount and a reduction in effective interest rates was offset by changes in estimates of the 

amount and timing of future recoveries under the adverse development reinsurance agreement. 

(b)  Excluded from our definition of APTI. 

The following table presents the rollforward of activity in the deferred gain from the adverse development reinsurance 
agreement: 

Years Ended December 31, 
(in millions) 
Balance at beginning of year, net of discount 

Gain at inception 
(Favorable) unfavorable prior year reserve development ceded to NICO(a) 
Amortization attributed to deferred gain at inception(b) 
Amortization attributed to changes in deferred gain(c) 
Changes in discount on ceded loss reserves 

Balance at end of year, net of discount 

2019 
1,382  $ 
- 
(277) 
(232) 
39 
469 
1,381  $ 

2018 
1,167  $ 
- 
738 
(233) 
(110) 
(180) 
1,382  $ 

2017 
- 
1,116 
310 
(228) 
(31) 
- 
1,167 

$ 

$ 

(a)  Prior year reserve development ceded to NICO under the retroactive reinsurance agreement is deferred under U.S. GAAP. 

(b)  Represents amortization of the deferred gain recognized in APTI. 

(c)  Excluded from APTI and included in U.S. GAAP. 

The majority of the lines of business which experienced adverse prior year development have been subject to the adverse 
development reinsurance agreement. This agreement has resulted in lower capital charges for reserve risks at our U.S. insurance 
subsidiaries. In addition, we would expect future net investment income to decline as a result of lower invested assets.  

For a summary of significant reinsurers see Enterprise Risk Management – Insurance Risks – Reinsurance Activities – Reinsurance 
Recoverable. 

LIFE AND ANNUITY RESERVES AND DAC 

The following section provides discussion of life and annuity reserves and deferred policy acquisition costs. 

Update of Actuarial Assumptions 

The life insurance companies review and update actuarial assumptions at least annually, generally in the third quarter. Assumption 
setting standards vary between investment-oriented products and traditional long-duration products. 

AIG | 2019 Form 10-K                         125 

  
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Insurance Reserves 

Investment-oriented products 

The Life Insurance Companies review and update estimated gross profit projections used to amortize DAC and related items (which 
may include VOBA, SIA, guaranteed benefit reserves and unearned revenue reserves) for investment-oriented products at least 
annually. Estimated gross profit projections include assumptions for investment-related returns and spreads, product-related fees and 
expenses, mortality gains and losses, policyholder behavior and other factors. In estimating future gross profits, lapse and other 
assumptions require judgment and can have a material impact on DAC amortization. If the assumptions used for estimated gross 
profits change significantly, DAC and related reserves are recalculated using the updated assumptions, and any resulting adjustment 
is included in income. Updating such assumptions may result in acceleration of amortization in some products and deceleration of 
amortization in other products. 

The Life Insurance Companies also review assumptions related to their respective GMWB living benefits that are accounted for as 
embedded derivatives and measured at fair value.  The fair value of these embedded derivatives is based on actuarial assumptions, 
including policyholder behavior, as well as capital market assumptions. 

Various assumptions were updated, including the following effective September 30, 2019: 

•  We increased our reversion to the mean rates of return (gross of fees) to 3.62 percent from 2.92 percent for the Variable Annuity 

product line in Individual Retirement and to 3.29 percent from 1.90 percent for the Variable Annuity product line in Group 
Retirement primarily due to the recent strong returns in equity markets. Our separate account long-term asset growth rate 
assumption related to equity market performance remained unchanged at 7.0 percent; and 

•  Our ultimate projected yields on invested assets changed on most annuity deposits with some increased by up to 9 basis points 
and others decreased by up to 34 basis points and lowered by up to 40 basis points on some life insurance deposits. Projected 
yields are graded from a weighted average net GAAP book yield of existing assets supporting the business based on the value of 
the assets to a weighted average yield based on the duration of the assets excluding assets that mature during the grading period. 
The grading period is three years for deferred annuity products and five years for life insurance products due to deferred annuities 
having a shorter duration than life products. 

Traditional long-duration products 

For long-duration traditional products discussed below, which include whole life insurance, term life insurance, accident and health 
insurance, long-term care insurance, and life-contingent single premium immediate annuities and structured settlements, a “lock-in” 
principle applies. The assumptions used to calculate the benefit liabilities and DAC are set when a policy is issued and do not change 
with changes in actual experience, unless a loss recognition event occurs. Loss recognition occurs if observed changes in actual 
experience or estimates result in projected future losses under loss recognition testing. Underlying assumptions are reviewed 
periodically and updated as appropriate. 

The net increases (decreases) to adjusted pre-tax income and pre-tax income as a result of the update of actuarial assumptions for 
2019, 2018 and 2017 are shown in the following tables. 

The following table presents the increase (decrease) in adjusted pre-tax income resulting from the update of actuarial 
assumptions for the domestic life insurance companies, by segment and product line:  

Years Ended December 31, 
(in millions) 
Life and Retirement: 
Individual Retirement 

Fixed Annuities 
Variable and Indexed Annuities 

$ 

Total Individual Retirement 
Group Retirement 
Life Insurance 
Institutional Markets 
Total Life and Retirement 
Legacy Life and Retirement Run-Off 
Total increase (decrease) in adjusted pre-tax income from update of assumptions  $ 

2019   

2018   

2017 

82  $ 

(145) 
(63) 
(17) 
(63) 
- 
(143) 
(30) 
(173)  $ 

40  $ 
(92) 
(52) 
17 
(63) 
- 
(98) 
(110) 
(208)  $ 

130 
112 
242 
13 
29 
- 
284 
(14) 
270 

126                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
The following table presents the increase (decrease) in pre-tax income resulting from the update of actuarial assumptions in 
the domestic life insurance companies, by line item as reported in Results of Operations: 

ITEM 7 | Insurance Reserves 

Years Ended December 31, 
(in millions) 
Policy fees 
Interest credited to policyholder account balances 
Amortization of deferred policy acquisition costs 
Policyholder benefits and losses incurred 

Increase (decrease) in adjusted pre-tax income 

Change in DAC related to net realized capital gains (losses) 
Net realized capital gains (losses) 

Increase (decrease) in pre-tax income 

2019   
(32)  $ 
19 
203 
(363) 
(173) 
(17) 
180 
(10)  $ 

2018   
(237)  $ 
- 
273 
(244) 
(208) 
35 
(55) 
(228)  $ 

2017 
(2) 
49 
184 
39 
270 
44 
(246) 
68 

$ 

$ 

In 2019, adjusted pre-tax income included a net unfavorable adjustment of $173 million, primarily in Index Annuities driven by an 
update to lapse assumptions, and in Life Insurance primarily due to methodology enhancements related to projected premium, certain 
riders and death benefit features, and reinsurance reserving. The unfavorable adjustments were partially offset by favorable updates 
to full surrender assumptions in Individual Retirement Fixed Annuities. 

In 2018, adjusted pre-tax income included a net unfavorable adjustment of $208 million, primarily in Variable Annuities driven by 
reductions to the GMWB full surrender assumption, in Life Insurance primarily due to strengthening of reserves for certain riders and 
interest crediting model refinements, and in Legacy Accident & Health Insurance loss recognition. The unfavorable adjustments were 
partially offset by favorable adjustments in Life Insurance primarily due to lower lapse and mortality assumptions and a reduction in 
IBNR reserves and in Individual Retirement due to lower lapse assumptions in Fixed Annuities and refinements to partial withdrawal 
assumptions in Variable Annuities.  

In 2017, adjusted pre-tax income included a net favorable adjustment of $270 million, primarily driven by lower lapse assumptions in 
Fixed Annuities, improved mortality assumptions in Life Insurance, and an increase in the reversion to the mean rates in Variable 
Annuities. The favorable adjustments were partially offset by lower spread assumptions in Fixed Annuities and a loss recognition 
expense on long-term care business in the Legacy Life and Retirement Run-Off Lines. 

The adjustments related to the update of actuarial assumptions in each period are discussed by segment below. 

Update of Actuarial Assumptions by Segment 

Individual Retirement 

The update of actuarial assumptions resulted in net favorable (unfavorable) adjustments to adjusted pre-tax income of Individual 
Retirement of $(63) million, $(52) million and $242 million in 2019, 2018 and 2017, respectively. 

In Fixed Annuities, the update of estimated gross profit assumptions resulted in a net favorable adjustment of $82 million, $40 million 
and $130 million in 2019, 2018 and 2017, respectively, which reflected lower lapse assumptions including the economic impact to 
competitor rate on the interest sensitive lapse component, partially offset by lower interest spread assumptions. 

In Variable and Index Annuities, the update of estimated gross profit assumptions resulted in a net unfavorable adjustment of $145 
million in 2019, primarily due to lapse updates in Index Annuities and updated general account earned rates on Variable Annuities. 
The unfavorable adjustments were partially offset by updated lapse assumptions in Variable Annuities. In 2018, a net unfavorable 
adjustment of $92 million primarily due to refinements to the guaranteed benefit partial withdrawal assumptions in Variable Annuities 
and the multi-year index strategy crediting parameters in Index Annuities. The unfavorable adjustments were partially offset by lower 
guaranteed benefit lapse assumptions in Variable Annuities. In 2017, a net favorable adjustment of $112 million was primarily due to 
an increase in the reversion to the mean rate used for projecting future estimated gross profit for variable annuity products and 
changes in volatility assumptions. The net favorable adjustment was partially offset by a decrease in the separate account long-term 
asset growth rate assumption from 7.5 percent to 7.0 percent (before expenses that reduce the asset base from which future fees are 
projected) and an unfavorable adjustment in connection with the conversion to a new modeling platform for Index Annuities.  

AIG | 2019 Form 10-K                         127 

  
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Insurance Reserves 

Group Retirement 

In Group Retirement, the update of estimated gross profit assumptions resulted in an unfavorable adjustment of $17 million in 2019, 
primarily due to lapse updates in Index Annuities and Variable Annuities. In 2018, a favorable adjustment of $17 million was primarily 
due to improved premium persistency assumptions. In 2017, a net favorable adjustment of $13 million was primarily due to an 
increase in the reversion to the mean rate used for projecting future estimated gross profit for variable annuity products and changes 
in maintenance expense assumptions. The net favorable adjustment was partially offset by a decrease in the separate account long-
term asset growth rate assumption from 7.5 percent to 7.0 percent (before expenses that reduce the asset base from which future 
fees are projected) and decreases in fixed annuity spread and separate account fee assumptions.  

Life Insurance 

In Life Insurance, the update of actuarial assumptions resulted in a net unfavorable adjustment of $63 million in 2019, primarily due to 
methodology enhancements related to projected premium, certain riders and death benefit features, and reinsurance reserving. The 
unfavorable adjustments were partially offset by favorable adjustments driven by updates to mortality assumptions. In 2018, a net 
unfavorable adjustment of $63 million primarily due to additional reserves for certain riders, decreased lapses and interest crediting 
model refinements. The unfavorable adjustments were partially offset by favorable adjustments driven by updates to mortality 
assumptions and a reduction to IBNR reserves. In 2017, a net favorable adjustment of $29 million was primarily due to improved 
mortality assumptions, partially offset by lower spread assumptions.  

Legacy Portfolio 

In the Legacy Portfolio, the update of actuarial assumptions resulted in a net unfavorable adjustment of $30 million in 2019, reflecting 
updates to loss recognition reserves and methodology enhancements for universal life insurance. In 2018, a net unfavorable 
adjustment of $110 million in 2018, primarily due to $105 million of loss recognition expense on accident and health business (other 
than long-term care) in the Legacy Life and Retirement Run-Off Lines resulting from assumption and model refinements. In 2017, a 
net unfavorable adjustment of $14 million was primarily due to $13 million of loss recognition expense on long-term care business in 
the Legacy Life and Retirement Run-Off Lines resulting from model enhancements.  

Variable Annuity Guaranteed Benefits and Hedging Results 

Our Individual Retirement and Group Retirement businesses offer variable annuity products with GMWB riders that provide 
guaranteed living benefit features. The liabilities for GMWB are accounted for as embedded derivatives measured at fair value. The 
fair value of the embedded derivatives may fluctuate significantly based on market interest rates, equity prices, credit spreads, market 
volatility, policyholder behavior and other factors. 

In addition to risk-mitigating features in our variable annuity product design, we have an economic hedging program designed to 
manage market risk from GMWB, including exposures to changes in interest rates, equity prices, credit spreads and volatility. The 
hedging program utilizes derivative instruments, including but not limited to equity options, futures contracts and interest rate swap 
and swaption contracts, as well as fixed maturity securities with a fair value election. 

For additional discussion of market risk management related to these product features see Enterprise Risk Management – Insurance 
Risks – Life and Retirement Companies’ Key Risks – Variable Annuity, Index Annuity and Universal Life Risk Management and 
Hedging Programs. 

Differences in Valuation of Embedded Derivatives and Economic Hedge Target 

The variable annuity hedging program utilizes an economic hedge target, which represents an estimate of the underlying economic 
risks in our GMWB riders. The economic hedge target differs from the U.S. GAAP valuation of the GMWB embedded derivatives 
primarily due to the following: 

•  The economic hedge target includes 100 percent of rider fees in present value calculations; the U.S. GAAP valuation reflects only 

those fees attributed to the embedded derivative such that the initial value at contract issue equals zero; 

•  The economic hedge target uses best estimate actuarial assumptions and excludes explicit risk margins used for U.S. GAAP 

valuation, such as margins for policyholder behavior, mortality, and volatility; and 

•  The economic hedge target excludes the non-performance or “own credit” risk adjustment used in the U.S. GAAP valuation, which 
reflects a market participant’s view of our claims-paying ability by incorporating an additional spread (the NPA spread) to the swap 
curve used to discount projected benefit cash flows.  

128                            AIG | 2019 Form 10-K 

  
 
 
ITEM 7 | Insurance Reserves 

Because the discount rate includes the NPA spread and other explicit risk margins, the U.S. GAAP valuation is generally less 
sensitive to movements in interest rates and other market factors, and to changes from actuarial assumption updates, than the 
economic hedge target.  

For more information on our valuation methodology for embedded derivatives within policyholder contract deposits see Note 6 to the 
Consolidated Financial Statements. 

The market value of the hedge portfolio compared to the economic hedge target at any point in time may be different and is not 
expected to be fully offsetting. In addition to the derivatives held in conjunction with the variable annuity hedging program, the Life and 
Retirement companies have cash and invested assets available to cover future claims payable under these guarantees.  The primary 
sources of difference between the change in the fair value of the hedging portfolio and the economic hedge target include: 

•  Basis risk due to the variance between expected and actual fund returns, which may be either positive or negative; 

•  Realized volatility versus implied volatility; 

•  Actual versus expected changes in the hedge target driven by assumptions not subject to hedging, particularly policyholder 

behavior; and 

•  Risk exposures that we have elected not to explicitly or fully hedge. 

The following table presents a reconciliation between the fair value of the U.S. GAAP embedded derivatives and the value of 
our economic hedge target: 

(in millions) 
Reconciliation of embedded derivatives and economic hedge target: 
Embedded derivative liability 
Exclude non-performance risk adjustment 
Embedded derivative liability, excluding NPA 
Adjustments for risk margins and differences in valuation 
Economic hedge target liability 

Impact on Pre-tax Income (Loss) 

December 31,  
2019   

December 31, 
2018 

$ 

$ 

2,474  $ 
(2,504)   
4,978 
(2,394)   
2,584  $ 

1,943 
(2,615) 
4,558 
(2,377) 
2,181 

The impact on our pre-tax income (loss) of the variable annuity guaranteed living benefits and related hedging results includes 
changes in the fair value of the GMWB embedded derivatives, and changes in the fair value of related derivative hedging instruments, 
both of which are recorded in Other realized capital gains (losses). Realized capital gains (losses), as well as net investment income 
from changes in the fair value of fixed maturity securities used in the hedging program, are excluded from adjusted pre-tax income of 
Individual Retirement and Group Retirement. 

The change in the fair value of the embedded derivatives and the change in the value of the hedging portfolio are not expected to be 
fully offsetting, primarily due to the differences in valuation between the economic hedge target, the U.S. GAAP embedded derivatives 
and the fair value of the hedging portfolio, as discussed above. When corporate credit spreads widen, the change in the NPA spread 
generally reduces the fair value of the embedded derivative liabilities, resulting in a gain, and when corporate credit spreads narrow or 
tighten, the change in the NPA spread generally increases the fair value of the embedded derivative liabilities, resulting in a loss. In 
addition to changes driven by credit market-related movements in the NPA spread, the NPA balance also reflects changes in business 
activity and in the net amount at risk from the underlying guaranteed living benefits. 

AIG | 2019 Form 10-K                         129 

  
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Insurance Reserves 

The following table presents the net increase (decrease) to consolidated pre-tax income (loss) from changes in the fair value 
of the GMWB embedded derivatives and related hedges, excluding related DAC amortization: 

Years Ended December 31, 
(in millions) 
Change in fair value of embedded derivatives, excluding update of 

actuarial assumptions and NPA 

Change in fair value of variable annuity hedging portfolio: 

Fixed maturity securities* 
Interest rate derivative contracts 
Equity derivative contracts 

Change in fair value of variable annuity hedging portfolio 
Change in fair value of embedded derivatives excluding update of actuarial 

assumptions and NPA, net of hedging portfolio  

Change in fair value of embedded derivatives due to NPA spread 
Change in fair value of embedded derivatives due to change in NPA volume 
Change in fair value of embedded derivatives due to update of actuarial assumptions 
Total change due to update of actuarial assumptions and NPA 
Net impact on pre-tax income (loss) 

By Consolidated Income Statement line 

Net investment income 
Net realized capital gains (losses) 
Net impact on pre-tax income (loss) 

2019 

2018 

2017 

$ 

(156)  $ 

(244)  $ 

1,423 

194 
1,029 
(1,274) 
(51) 

(207) 
(314) 
202 
219 
107 
(100)  $ 

194  $ 
(294) 
(100)  $ 

$ 

$ 

$ 

(154) 
(470) 
312 
(312) 

(556) 
388 
280 
38 
706 
150  $ 

(154)  $ 
304 
150  $ 

146 
(70) 
(1,347) 
(1,271) 

152 
(840) 
(352) 
(188) 
(1,380) 
(1,228) 

146 
(1,374) 
(1,228) 

*   Beginning in July 2019, the fixed maturity securities portfolio used in the hedging program was rebalanced to reposition the portfolio from a duration, sector, and issuer 
perspective. As part of this rebalancing fixed maturity securities where we elected the fair value option were sold. Later in the quarter, as new fixed maturity securities 
were purchased they were classified as available for sale. The change in fair value of available-for-sale fixed maturity securities recognized as a component of other 
comprehensive income was $57 million for 2019. 

The net impact on pre-tax income from the GMWB embedded derivatives and related hedges in 2019 (excluding related DAC 
amortization) was driven by tightening of credits spreads on the NPA spread, and impact of lower interest rates on the change in the 
fair value of embedded derivatives excluding NPA, net of the hedging portfolio, offset by impact of lower interest rates that resulted in 
NPA volume gains from higher expected GMWB payments, and gains from the review and update of actuarial assumptions. In 2018, 
the net impact on pre-tax income was primarily driven by gains from the impact of widening credit spreads on the NPA spread, and 
higher interest rates, partially offset by losses from the impact of the change in credit spreads and the move from an economic to a 
U.S. GAAP discount basis. In 2017, the net impact on pre-tax income was primarily driven by losses from actuarial assumption 
updates to lapse and volatility assumptions, tightening credit spreads on the NPA spread and the impact on the NPA volume of lower 
expected GMWB payments, driven by higher equity markets. 

The change in the fair value of the GMWB embedded derivatives, excluding NPA and update of actuarial assumptions, in 2019 
reflected losses from decreases in interest rates and tightening crediting spreads, offset by gains from higher equity markets. The 
change in the fair value of the GMWB embedded derivatives, excluding NPA and update of actuarial assumptions, in 2018 reflected 
losses from lower equity markets and the impact of moving from an economic to a GAAP discount basis, offset by increases in 
interest rates and widening credit spreads. In 2018, the hedge losses were driven by losses from higher interest rates and widening 
credit spreads, offset by gains from lower equity markets. In 2017, the change in the fair value of embedded derivatives, excluding 
update of actuarial assumptions and NPA, was largely offset by the related hedging portfolio.  

Fair value gains or losses in the hedging portfolio are typically not fully offset by increases or decreases in liabilities on a U.S. GAAP 
basis, due to the NPA and other risk margins used for U.S. GAAP valuation that cause the embedded derivatives to be less sensitive 
to changes in market rates than the hedge portfolio. On an economic basis, the changes in the fair value of the hedge portfolio were 
partially offset by the decrease in the economic hedge target, as discussed below. 

Change in Economic Hedge Target 

The increase in the economic hedge target liability in 2019 was primarily due to lower interest rates, offset by higher equity markets 
and gains from the review and update of actuarial assumptions. The decrease in the economic hedge target liability in 2018 was 
primarily due to higher interest rates and widening of credit spreads, offset by lower equity markets.  

130                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
ITEM 7 | Insurance Reserves 

Change in Fair Value of the Hedging Portfolio 

The changes in the fair value of the economic hedge target and, to a lesser extent, the embedded derivative valuation under U.S. 
GAAP, were offset in part by the following changes in the fair value of the variable annuity hedging portfolio: 

  Changes in the fair value of fixed maturity securities, primarily corporate bonds, are used as a capital-efficient way to economically 
hedge interest rate and credit spread-related risk. Beginning in July 2019, the change in the fair value of available-for-sale hedging 
bonds is reported as a component of comprehensive income in the Condensed Consolidated Statements of Comprehensive 
Income (Loss).  Prior to July 2019, the change in the fair value of the hedging bonds, which was excluded from the adjusted pre-
tax income of the Individual Retirement and Group Retirement segments, was reported in net investment income on the 
Consolidated Statements of Income (Loss). The change in the fair value of the corporate bond hedging program in 2019 reflected 
gains due to decreases in interest rates, and tightening credit spreads. The net losses in 2018 reflected the impact of increases in 
interest rates, and widening of credit spreads. The net gains in 2017 were primarily due to tightening of credit spreads. 

  Changes in the fair value of interest rate derivative contracts, which included swaps, swaptions and futures, resulted in gains 

driven by lower interest rates in 2019 compared to losses in the prior year, which was driven by higher interest rates. The small net 
loss in 2017 reflected increases in rates in the latter half of 2017, partially offset by the impact of interest rate declines in the first 
half of 2017.  

  The change in the fair value of equity derivative contracts, which included futures and options, reflected losses in 2019, gains in 

2018 and losses in 2017, which varied based on the relative change in equity market returns in the respective periods. 

DAC 

The following table summarizes the major components of the changes in DAC, including VOBA, within the Life and 
Retirement companies, excluding DAC of the Legacy Portfolio:  

Years Ended December 31, 
(in millions) 
Balance, beginning of year 
Acquisition costs deferred 
Amortization expense: 

Update of assumptions included in adjusted pre-tax income 
Related to realized capital gains and losses 
All other operating amortization 

Increase (decrease) in DAC due to foreign exchange 
Change related to unrealized depreciation (appreciation) of investments 

Balance, end of year* 

2019 
9,046  $ 
1,180 

203 
51 
(853) 
18 
(1,744) 
7,901  $ 

$ 

$ 

2018 
7,585  $ 
1,129 

307 
5 
(987) 
(22) 
1,029 
9,046  $ 

2017 
7,551 
938 

194 
293 
(937) 
26 
(480) 
7,585 

*  DAC balance excluding the amount related to unrealized depreciation (appreciation) of investments was $10.0 billion, $9.3 billion and $8.9 billion at December 31, 2019, 

2018 and 2017, respectively. 

The net adjustments to DAC amortization from the update of actuarial assumptions for estimated gross profits, including those 
reported within change in DAC related to net realized capital gains (losses), represented two percent, four percent and two percent of 
the DAC balance excluding the amount related to unrealized depreciation (appreciation) of investments as of December 31, 2019, 
2018 and 2017, respectively. 

Reversion to the Mean 

The reversion to the mean rate is updated quarterly based on market returns and can change dramatically in periods where market 
returns move significantly. The five-year reversion to the mean period did not meet the criteria for adjustment in 2019 which would 
have otherwise required a reset of the start date used in the calculation of the average gross long-term return rate.  The long-term 
growth assumption used in our reversion to the mean methodology remained unchanged at 7.0 percent in 2019 and 2018. 

In 2017, we updated the long-term annual growth assumption applied to subsequent periods used in our reversion to the mean 
methodology for estimating future estimated gross profits for variable annuity products, from 7.5 percent to 7.0 percent (before 
expenses that reduce the asset base from which future fees are projected). The five-year reversion to the mean period met the criteria 
for adjustment in 2017. As a result, the average gross long-term return measurement start date was reset to December 31, 2011 for 
Individual Retirement and June 30, 2013 for Group Retirement; the reversion to the mean rates (gross of fees) were increased to 3.74 
percent in Individual Retirement and 3.78 percent in Group Retirement. Sustained favorable equity market performance in excess of 
long-term assumptions could result in additional unlocking in the Individual Retirement or Group Retirement variable annuity product 
lines in the future, with a positive effect on pre-tax income in the period of the unlocking.  

AIG | 2019 Form 10-K                         131 

  
 
 
 
 
 
 
ITEM 7 | Insurance Reserves 

For additional discussion of assumptions related to our reversion to the mean methodology see Critical Accounting Estimates – 
Estimated Gross Profits for Investment-Oriented Products. 

DAC and Reserves Related to Unrealized Appreciation of Investments 

DAC and Reserves for universal life and investment-type products (collectively, investment-oriented products) are adjusted at each 
balance sheet date to reflect the change in DAC, unearned revenue, and benefit reserves with an offset to Other comprehensive 
income (OCI) as if securities available for sale had been sold at their stated aggregate fair value and the proceeds reinvested at 
current yields (shadow Investment-Oriented Adjustments). Similarly, for long-duration traditional products, significant unrealized 
appreciation of investments in a sustained low interest rate environment may cause additional future policy benefit liabilities (shadow 
Loss Adjustments) with an offset to OCI to be recorded. 

Shadow adjustments to DAC and unearned revenue generally move in the opposite direction of the change in unrealized appreciation 
of the available for sale securities portfolio, reducing the reported DAC and unearned revenue balance when market interest rates 
decline. Conversely, shadow adjustments to benefit reserves generally move in the same direction as the change in unrealized 
appreciation of the available for sale securities portfolio, increasing reported future policy benefit liabilities balance when market 
interest rates decline. 

Market interest rates decreased in 2019, which drove a $12.6 billion increase in the unrealized appreciation of fixed maturity securities 
held to support businesses in the Life and Retirement companies at December 31, 2019 compared to December 31, 2018. At 
December 31, 2019, the shadow Investment-Oriented Adjustments reflected decreases in DAC and unearned revenues and an 
increase in future policy benefit liabilities compared to December 31, 2018, while the shadow Loss Adjustments reflected an increase 
in future policy benefit liabilities. 

Reserves 

The following table presents a rollforward of insurance reserves by operating segments for Life and Retirement, including 
future policy benefits, policyholder contract deposits, other policy funds, and separate account liabilities, as well as Retail 
Mutual Funds and Group Retirement mutual fund assets under administration: 

Years Ended December 31, 
(in millions) 
Individual Retirement 
Balance at beginning of year, gross 

Premiums and deposits 
Surrenders and withdrawals 
Death and other contract benefits 
Subtotal 
Change in fair value of underlying assets and reserve accretion, net of 

policy fees 
Cost of funds* 
Other reserve changes 
Balance at end of year 
Reinsurance ceded 

Total Individual Retirement insurance reserves and mutual fund assets 
Group Retirement 
Balance at beginning of year, gross 

Premiums and deposits 
Surrenders and withdrawals 
Death and other contract benefits 
Subtotal 
Change in fair value of underlying assets and reserve accretion, net of 

policy fees 
Cost of funds* 
Other reserve changes 
Balance at end of year 
Total Group Retirement insurance reserves and mutual fund assets 

132                            AIG | 2019 Form 10-K 

2019 

2018 

2017 

$ 

$ 

$ 

$ 

132,729  $ 
14,899 
(13,161) 
(3,204) 
(1,466) 

138,571  $ 
15,621 
(14,081) 
(3,316) 
(1,776) 

11,491 
1,666 
508 
144,928 
(308) 
144,620  $ 

(5,302) 
1,540 
(304) 
132,729 
(318) 
132,411  $ 

91,685  $ 
8,346 
(10,317) 
(675) 
(2,646) 

97,306  $ 
8,639 
(10,652) 
(606) 
(2,619) 

11,939 
1,128 
(57) 
102,049 
102,049  $ 

(4,106) 
1,106 
(2) 
91,685 
91,685  $ 

129,321 
11,906 
(10,943) 
(3,089) 
(2,126) 

10,098 
1,528 
(250) 
138,571 
(322) 
138,249 

88,622 
7,550 
(8,019) 
(562) 
(1,031) 

8,617 
1,098 
- 
97,306 
97,306 

  
 
 
 
   
 
Life Insurance 
Balance at beginning of year, gross 

Premiums and deposits 
Surrenders and withdrawals 
Death and other contract benefits 
Subtotal 
Change in fair value of underlying assets and reserve accretion, net of 

policy fees 
Cost of funds* 
Other reserve changes 
Balance at end of year 
Reinsurance ceded 

Total Life Insurance reserves 
Institutional Markets 
Balance at beginning of year, gross 

Premiums and deposits 
Surrenders and withdrawals 
Death and other contract benefits 
Subtotal 
Change in fair value of underlying assets and reserve accretion, net of 

policy fees 
Cost of funds* 
Other reserve changes 
Balance at end of year 
Reinsurance ceded 

Total Institutional Markets reserves 
Total insurance reserves and mutual fund assets 
Balance at beginning of year, gross 

Premiums and deposits 
Surrenders and withdrawals 
Death and other contract benefits 
Subtotal 
Change in fair value of underlying assets and reserve accretion, net of 

policy fees 
Cost of funds* 
Other reserve changes 
Balance at end of year 
Reinsurance ceded 

Total insurance reserves and mutual fund assets 

*  Excludes amortization of deferred sales inducements 

ITEM 7 | Insurance Reserves 

$ 

$ 

$ 

$ 

$ 

$ 

19,719  $ 
3,737 
(575) 
(524) 
2,638 

(1,138) 
370 
507 
22,096 
(1,150) 
20,946  $ 

19,839  $ 
2,758 
(913) 
(1,102) 
743 

605 
353 
48 
21,588 
(43) 
21,545  $ 

19,424  $ 
3,559 
(943) 
(465) 
2,151 

(1,124) 
374 
(1,106) 
19,719 
(1,216) 
18,503  $ 

18,580  $ 
3,032 
(1,745) 
(655) 
632 

179 
338 
110 
19,839 
(43) 
19,796  $ 

18,397 
3,484 
(569) 
(575) 
2,340 

(889) 
376 
(800) 
19,424 
(1,055) 
18,369 

15,385 
4,247 
(1,291) 
(343) 
2,613 

245 
253 
84 
18,580 
(3) 
18,577 

263,972  $ 
29,740 
(24,966) 
(5,505) 
(731) 

273,881  $ 
30,851 
(27,421) 
(5,042) 
(1,612) 

22,897 
3,517 
1,006 
290,661 
(1,501) 
289,160  $ 

(10,353) 
3,358 
(1,302) 
263,972 
(1,577) 
262,395  $ 

251,725 
27,187 
(20,822) 
(4,569) 
1,796 

18,071 
3,255 
(966) 
273,881 
(1,380) 
272,501 

Insurance reserves of Life and Retirement, as well as Retail Mutual Funds and Group Retirement mutual fund assets under 
administration, were comprised of the following balances: 

(in millions) 
Future policy benefits 
Policyholder contract deposits 
Other policy funds 
Separate account liabilities 
Total insurance reserves* 
Mutual fund assets  
Total insurance reserves and mutual fund assets  

*  Excludes reserves related to the Legacy Portfolio.

December 31, 
2019 
17,963  $ 

$ 

147,545 
271 
91,222 
257,001 
33,660 
290,661  $ 

$ 

December 31, 
2018 
14,739 
137,718 
295 
79,960 
232,712 
31,260 
263,972 

AIG | 2019 Form 10-K                         133 

  
 
 
 
 
 
 
 
ITEM 7 | Liquidity and Capital Resources 

Liquidity and Capital Resources 

OVERVIEW 

Liquidity refers to the ability to generate sufficient cash resources to meet our payment obligations. It is defined as cash and 
unencumbered assets that can be monetized in a short period of time at a reasonable cost. We endeavor to manage our liquidity 
prudently through various risk committees, policies and procedures, and a stress testing and liquidity risk framework established by 
our Treasury group with oversight by Enterprise Risk Management (ERM). Our liquidity risk framework is designed to manage liquidity 
at both AIG Parent and its subsidiaries to meet our financial obligations for a minimum of six months under a liquidity stress scenario.  

See Enterprise Risk Management — Risk Appetite, Limits, Identification, and Measurement and Enterprise Risk Management — 
Liquidity Risk Management below for additional information.  

Capital refers to the long-term financial resources available to support the operation of our businesses, fund business growth, and 
cover financial and operational needs that arise from adverse circumstances. Our primary source of ongoing capital generation is 
derived from the profitability of our insurance subsidiaries. We must comply with numerous constraints on our minimum capital 
positions. These constraints drive the requirements for capital adequacy at AIG and the individual businesses and are based on 
internally-defined risk tolerances, regulatory requirements, rating agency and creditor expectations and business needs. Actual capital 
levels are monitored on a regular basis, and using ERM’s stress testing methodology, we evaluate the capital impact of potential 
macroeconomic, financial and insurance stresses in relation to the relevant capital constraints of both AIG and our insurance 
subsidiaries.  

We believe that we have sufficient liquidity and capital resources to satisfy future requirements and meet our obligations to 
policyholders, customers, creditors and debt-holders, including those arising from reasonably foreseeable contingencies or events. 

Nevertheless, some circumstances may cause our cash or capital needs to exceed projected liquidity or readily deployable capital 
resources. Additional collateral calls, deterioration in investment portfolios or reserve strengthening affecting statutory surplus, higher 
surrenders of annuities and other policies, downgrades in credit ratings, or catastrophic losses may result in significant additional cash 
or capital needs and loss of sources of liquidity and capital. In addition, regulatory and other legal restrictions could limit our ability to 
transfer funds freely, either to or from our subsidiaries. 

Depending on market conditions, regulatory and rating agency considerations and other factors, we may take various liability and 
capital management actions. Liability management actions may include, but are not limited to, repurchasing or redeeming outstanding 
debt, issuing new debt or engaging in debt exchange offers. Capital management actions may include, but are not limited to, issuing 
preferred stock, paying dividends to our shareholders and AIG Common Stock and/or warrant repurchases.   

134                            AIG | 2019 Form 10-K 

   
 
 
 
 
ITEM 7 | Liquidity and Capital Resources 

LIQUIDITY AND CAPITAL RESOURCES HIGHLIGHTS 

SOURCES 

AIG Parent Funding from Subsidiaries 

During 2019, AIG Parent received $3.8 billion in dividends from subsidiaries. Of this amount, $2.2 billion consisted of dividends in 
the form of cash and fixed maturity securities from our General Insurance companies and $1.6 billion consisted of dividends and 
loan repayments in the form of cash from our Life and Retirement companies.  

AIG Parent also received a net amount of $1.2 billion in tax sharing payments in the form of cash and fixed maturity securities from 
our insurance businesses in 2019, including $134 million of such payments in the fourth quarter of 2019. The tax sharing payments 
may be subject to further adjustment in future periods. 

Preferred Stock Issuance 

In March 2019, we issued 20,000 shares of Series A Preferred Stock, with a par value of $5.00 per share and a liquidation 
preference of $25,000 per share, for net proceeds of approximately $485 million. 

Debt Issuance 

In March 2019, we issued $600 million aggregate principal amount of 4.250% Notes Due 2029.  

USES  

Debt Reduction* 

We made repurchases of and repayments on debt instruments of approximately $3.3 billion during 2019, including the repayment 
of $1.0 billion aggregate principal amount of our 2.300% Notes Due 2019.  AIG Parent made interest payments on our debt 
instruments totaling $941 million during 2019. 

Dividend 

We paid a cash dividend of $369.6875 per share, $365.625 per share and $365.625 per share on AIG’s Series A Preferred Stock 
during the second, third and fourth quarters of 2019, respectively, totaling $22 million.  

We paid a cash dividend of $0.32 per share on AIG Common Stock during each quarter of 2019 totaling $1.1 billion.  

AIG Parent Funding to Subsidiaries 

In February 2019, AIG Parent made a capital contribution of $300 million to our General Insurance companies. 

*  On February 13, 2020, AIG announced that it will redeem all of its outstanding 4.35% Callable Notes Due 2045 (the Notes) on March 20, 2020, for a redemption price of 

100% of the principal amount plus accrued and unpaid interest. As of February 13, 2020, $350 million aggregate principal amount of the Notes were outstanding. 

AIG | 2019 Form 10-K                         135 

   
 
 
 
 
ITEM 7 | Liquidity and Capital Resources 

ANALYSIS OF SOURCES AND USES OF CASH  

The following table presents selected data from AIG's Consolidated Statements of Cash Flows: 

Years Ended December 31, 

(in millions) 

Sources: 

Net cash provided by operating activities 

Net cash provided by other investing activities 

Changes in policyholder contract balances 

Issuance of long-term debt and debt of consolidated investment entities 

Issuance of preferred stock, net of issuance costs 

Net cash provided by other financing activities 

Total sources 
Uses:  

Net cash used in operating activities 
Acquisition of businesses, net of cash and restricted cash acquired 

Net cash used in other investing activities 

Repayments of long-term debt and debt of consolidated investment entities 

Purchase of common stock 

Dividends paid on preferred stock 

Dividends paid on common stock 

Purchases of warrants 

Net cash used in other financing activities 

Total uses 
Effect of exchange rate changes on cash and restricted cash 

Increase (decrease) in cash and restricted cash 

2019 

2018 

2017 

$ 

-  $ 
- 

4,751 

3,881 

485 

1,600 

10,717 

(928) 

- 

(5,475) 

(3,202) 

- 

(22) 

61  $ 

- 

5,494 

6,179 

4,734 

- 

- 

14,041 

2,123 

3,356 

- 

- 

16,468 

19,520 

- 
(5,717) 

- 

(3,672) 

(1,739) 

- 

(7,818) 
- 

- 

(3,698) 

(6,275) 

- 

(1,114) 

(1,138) 

(1,172) 

- 

- 

(11) 

(3,559) 

(3) 

(28) 

(10,741) 

(15,836) 

(18,994) 

$ 

16 
(8)  $ 

(11) 

621  $ 

(29) 

497 

The following table presents a summary of AIG’s Consolidated Statement of Cash Flows: 

Years Ended December 31, 
(in millions) 
Summary: 

Net cash provided by (used in) operating activities 
Net cash provided by (used in) investing activities 
Net cash provided by (used in) financing activities 
Effect of exchange rate changes on cash and restricted cash 

Net Increase (decrease) in cash and restricted cash 
Cash and restricted cash at beginning of year 
Change in cash of businesses held for sale 
Cash and restricted cash at end of year 

Operating Cash Flow Activities 

2019 

2018 

2017 

$ 

$ 

(928)  $ 

(5,475) 
6,379 
16 
(8) 
3,358 
(63) 
3,287  $ 

61  $ 

(223) 
794 
(11) 
621 
2,737 
- 
3,358  $ 

(7,818) 
14,041 
(5,697) 
(29) 
497 
2,107 
133 
2,737 

Insurance companies generally receive most premiums in advance of the payment of claims or policy benefits. The ability of 
insurance companies to generate positive cash flow is affected by the frequency and severity of losses under their insurance policies, 
policy retention rates and operating expenses. 

Interest payments totaled $1.3 billion in 2019 compared to $1.3 billion in 2018 and $1.2 billion in 2017. Excluding interest payments, 
AIG had operating cash inflows of $399 million in 2019 compared to operating cash inflows of $1.4 billion in 2018 and operating cash 
outflows of $6.6 billion in 2017. The operating cash outflows in 2017 were primarily due to payment for the adverse development 
reinsurance agreement entered into with NICO. 

136                            AIG | 2019 Form 10-K 

   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Liquidity and Capital Resources 

Investing Cash Flow Activities 

Net cash used in investing activities in 2019 was $5.5 billion compared to net cash used in investing activities of $0.2 billion in 2018 
and net cash provided by investing activities of $14.0 billion in 2017. Net cash used in investing activities in 2018 included our 
acquisition of Validus for approximately $5.5 billion in cash. Net cash provided by investing activities in 2017 primarily included sales 
of certain investments to fund the adverse development reinsurance agreement entered into with NICO.  

Financing Cash Flow Activities 

Net cash provided by financing activities in 2019 reflected: 

•  approximately $1.1 billion in the aggregate to pay a dividend of $0.32 per share on AIG Common Stock in each quarter of 2019; 

•  approximately $22 million to pay a dividend of $369.6875 per share, $365.625 per share and $365.625 per share on AIG’s Series A 

Preferred Stock in the second, third and fourth quarters of 2019, respectively; 

•  approximately $679 million in net inflows from the issuance and repayment of long-term debt and debt of consolidated investment 

entities; and 

•  approximately $485 million inflow from the issuance of preferred stock. 

Net cash used in financing activities in 2018 reflected: 

•  approximately $1.1 billion in the aggregate to pay a dividend of $0.32 per share on AIG Common Stock in each quarter of 2018; 

•  approximately $1.7 billion to repurchase approximately 36.5 million shares of AIG Common Stock; and 

•  approximately $1.1 billion in net inflows from the issuance and repayment of long-term debt and debt of consolidated investment 

entities. 

Net cash used in financing activities in 2017 included: 

•  approximately $1.2 billion in the aggregate to pay a dividend of $0.32 per share on AIG Common Stock in each quarter of 2017; 

•  approximately $6.3 billion to repurchase approximately 100 million shares of AIG Common Stock; and 

•  approximately $342 million in net outflows from the issuance and repayment of long-term debt and debt of consolidated investment 

entities. 

LIQUIDITY AND CAPITAL RESOURCES OF AIG PARENT AND SUBSIDIARIES 

AIG Parent 

As of December 31, 2019, AIG Parent had approximately $12.1 billion in liquidity sources. AIG Parent’s liquidity sources are primarily 
held in the form of cash, short-term investments and publicly traded, investment grade rated fixed maturity securities and also include 
a committed, revolving syndicated credit facility. Fixed maturity securities primarily include U.S. government and government 
sponsored entity securities, U.S. agency mortgage-backed securities, corporate and municipal bonds and certain other highly rated 
securities. AIG Parent actively manages its assets and liabilities in terms of products, counterparties and duration. Based upon an 
assessment of funding needs, the liquidity sources can be readily monetized through sales or repurchase agreements or contributed 
as admitted assets to regulated insurance companies. AIG Parent liquidity is monitored through the use of various internal liquidity 
risk measures. AIG Parent’s primary sources of liquidity are dividends, distributions, loans and other payments from subsidiaries and 
credit facilities. AIG Parent’s primary uses of liquidity are for debt service, capital and liability management, and operating expenses. 

We believe that we have sufficient liquidity and capital resources to satisfy our reasonably foreseeable future requirements and meet 
our obligations to our creditors, debt-holders and insurance company subsidiaries. We expect to access the debt and preferred equity 
markets from time to time to meet funding requirements as needed.  

We utilize our capital resources to support our businesses, with the majority of capital allocated to our insurance operations. Should 
we have or generate more capital than is needed to support our business strategies (including organic growth or acquisition 
opportunities) or mitigate risks inherent to our business, we may develop plans to distribute such capital to shareholders via dividends 
or AIG Common Stock repurchase authorizations or deploy such capital towards liability management. 

In the normal course, it is expected that a portion of the capital released by our insurance operations, by our other operations or 
through the utilization of AIG’s deferred tax assets may be available to support our business strategies, for distribution to shareholders 
or for liability management. 

AIG | 2019 Form 10-K                         137 

   
 
 
 
In developing plans to distribute capital, AIG considers a number of factors, including, but not limited to: AIG’s business and strategic 
plans, expectations for capital generation and utilization, AIG’s funding capacity and capital resources in comparison to internal 
benchmarks, as well as rating agency expectations, regulatory standards and internal stress tests for capital. 

ITEM 7 | Liquidity and Capital Resources 

The following table presents AIG Parent's liquidity sources: 

(in millions) 
Cash and short-term investments(a) 
Unencumbered fixed maturity securities(b) 
Total AIG Parent liquidity 
Available capacity under committed, syndicated credit facility(c) 
Total AIG Parent liquidity sources 

$ 

As of 

As of 
December 31, 2019  December 31, 2018 
626 
3,168 
3,794 
4,500 
8,294 

2,804 
4,777 
7,581 
4,500 
12,081 

$ 

$ 

$ 

(a)  Cash and short-term investments include reverse repurchase agreements totaling $2.1 billion and $22 million as of December 31, 2019 and 2018, respectively.  

(b)  Unencumbered securities consist of publicly traded, investment grade rated fixed maturity securities. Fixed maturity securities primarily include U.S. government and 

government sponsored entity securities, U.S. agency mortgage-backed securities, corporate and municipal bonds and certain other highly rated securities. 

(c)  For additional information relating to this committed, syndicated credit facility see Credit Facilities below. 

Insurance Companies 

We expect that our insurance companies will be able to continue to satisfy reasonably foreseeable future liquidity requirements and 
meet their obligations, including those arising from reasonably foreseeable contingencies or events, through cash from operations 
and, to the extent necessary, monetization of invested assets. Our insurance companies’ liquidity resources are primarily held in the 
form of cash, short-term investments and publicly traded, investment grade rated fixed maturity securities.  

Each of our material insurance companies’ liquidity is monitored through various internal liquidity risk measures. The primary sources 
of liquidity are premiums, fees, reinsurance recoverables and investment income and maturities. The primary uses of liquidity are paid 
losses, reinsurance payments, benefit claims, surrenders, withdrawals, interest payments, dividends, expenses, investment 
purchases and collateral requirements. 

Our General Insurance companies may require additional funding to meet capital or liquidity needs under certain circumstances.  
Large catastrophes may require us to provide additional support to our affected operations. Downgrades in our credit ratings could put 
pressure on the insurer financial strength ratings of our subsidiaries, which could result in non-renewals or cancellations by 
policyholders and adversely affect a subsidiary’s ability to meet its own obligations. Increases in market interest rates may adversely 
affect the financial strength ratings of our subsidiaries, as rating agency capital models may reduce the amount of available capital 
relative to required capital. Other potential events that could cause a liquidity strain include an economic collapse of a nation or region 
significant to our operations, nationalization, catastrophic terrorist acts, pandemics or other events causing economic or political 
upheaval. 

Management believes that because of the size and liquidity of our Life and Retirement companies’ investment portfolios, normal 
deviations from projected claim or surrender experience would not create significant liquidity risk. Furthermore, our Life and 
Retirement companies’ products contain certain features that mitigate surrender risk, including surrender charges. However, in times 
of extreme capital markets disruption, liquidity needs could outpace resources. As part of their risk management framework, our Life 
and Retirement companies continue to evaluate and, where appropriate, pursue strategies and programs to improve their liquidity 
position and facilitate their ability to maintain a fully invested asset portfolio. 

Certain of our U.S. insurance companies are members of the FHLBs in their respective districts. Borrowings from FHLBs are used to 
supplement liquidity or for other uses deemed appropriate by management. Our U.S. General Insurance companies had no 
outstanding borrowings from FHLBs at December 31, 2019 and aggregate outstanding borrowings of approximately $115 million at 
December 31, 2018. Our U.S. Life and Retirement companies had $3.5 billion and $3.4 billion which were due to FHLBs in their 
respective districts at December 31, 2019 and 2018, respectively, under funding agreements issued through our Individual 
Retirement, Group Retirement and Institutional Markets operating segments, which were reported in Policyholder contract deposits. In 
addition, our U.S. Life and Retirement companies had no outstanding borrowings in the form of cash advances from FHLBs at both 
December 31, 2019 and 2018. 

138                            AIG | 2019 Form 10-K 

   
 
 
 
 
 
ITEM 7 | Liquidity and Capital Resources 

Certain of our U.S. Life and Retirement companies have programs, which began in 2012, that lend securities from their investment 
portfolio to supplement liquidity or for other uses as deemed appropriate by management. Under these programs, these U.S. Life and 
Retirement companies lend securities to financial institutions and receive cash as collateral equal to 102 percent of the fair value of 
the loaned securities. Cash collateral received is invested in short-term investments or partially used for short-term liquidity purposes. 
Additionally, the aggregate amount of securities that a Life and Retirement company is able to lend under its program at any time is 
limited to five percent of its general account statutory-basis admitted assets. Our U.S. Life and Retirement companies had $2.8 billion 
and $884 million of securities subject to these agreements at December 31, 2019 and 2018, respectively, and $2.9 billion and 
$904 million of liabilities to borrowers for collateral received at December 31, 2019 and 2018, respectively. 

AIG generally manages capital between AIG Parent and our insurance companies through internal, Board-approved policies and 
limits, as well as management standards. In addition, AIG Parent has unconditional capital maintenance agreements (CMAs) in place 
with certain subsidiaries. Nevertheless, regulatory and other legal restrictions could limit our ability to transfer capital freely, either to 
or from our subsidiaries. 

In February 2018, AIG Parent entered into a CMA with Fortitude Re. Among other things, the CMA provides that AIG Parent will 
maintain available statutory capital and surplus in each of Fortitude Re’s long term business fund and general business account at or 
above a stress threshold percentage of its projected enhanced capital requirement in respect of the applicable fund, as defined under 
Bermuda law. As of December 31, 2019, the stress threshold percentage under this CMA was 125 percent. 

AIG Parent and/or certain subsidiaries are parties to several letter of credit agreements with various financial institutions, which issue 
letters of credit from time to time in support of our insurance companies. These letters of credit are subject to reimbursement by AIG 
Parent and/or certain subsidiaries in the event of a drawdown by our insurance companies. Letters of credit issued in support of the 
General Insurance companies totaled approximately $3.9 billion at December 31, 2019. Letters of credit issued in support of the Life 
and Retirement companies totaled approximately $859 million at December 31, 2019. Letters of credit issued in support of Fortitude 
Re totaled $550 million at December 31, 2019. 

In 2019, our General Insurance companies collectively paid a total of approximately $2.2 billion in dividends in the form of cash and 
fixed maturity securities to AIG Parent. The fixed maturity securities primarily included U.S. agency mortgage-backed securities, 
municipal bonds and certain other highly rated securities. 

In 2019, our Life and Retirement companies collectively paid a total of approximately $1.6 billion in dividends and loan repayments in 
the form of cash to AIG Parent. 

Tax Matters 

If the settlement agreements in principle are concluded in our ongoing dispute related to the disallowance of foreign tax credits 
associated with cross border financing transactions, we will be required to make a payment to the U.S. Treasury. Although we can 
provide no assurance regarding whether the non-binding settlements will be finalized, the amount we currently expect to pay based 
on current proposed settlement terms is approximately $1.7 billion, including obligations of AIG Parent and subsidiaries. This amount 
is net of payments previously made with respect to cross border financing transactions involving matters dating back to 1997 and 
other matters largely related to the same tax years. There remains uncertainty with regard to whether the settlements in principle will 
ultimately be approved by the relevant authorities as well as the amount and timing of any potential payment(s) or prepayment(s), one 
or more of which could be made as early as the first quarter of 2020. 

For additional information regarding this matter see Note 23 to the Consolidated Financial Statements. 

CREDIT FACILITIES 

We maintain a committed, revolving syndicated credit facility (the Facility) as a potential source of liquidity for general corporate 
purposes. The Facility provides for aggregate commitments by the bank syndicate to provide unsecured revolving loans and/or 
standby letters of credit of up to $4.5 billion without any limits on the type of borrowings and is scheduled to expire in June 2022. 

As of December 31, 2019, a total of $4.5 billion remains available under the Facility. Our ability to utilize the Facility is not contingent 
on our credit ratings. However, our ability to utilize the Facility is conditioned on the satisfaction of certain legal, operating, 
administrative and financial covenants and other requirements contained in the Facility. These include covenants relating to our 
maintenance of a specified total consolidated net worth and total consolidated debt to total consolidated capitalization. Failure to 
satisfy these and other requirements contained in the Facility would restrict our access to the Facility and could have a material 
adverse effect on our financial condition, results of operations and liquidity. We expect to utilize the Facility from time to time, and may 
use the proceeds for general corporate purposes. 

AIG | 2019 Form 10-K                         139 

   
 
 
 
ITEM 7 | Liquidity and Capital Resources 

CONTRACTUAL OBLIGATIONS 

The following table summarizes contractual obligations in total, and by remaining maturity: 

December 31, 2019 

(in millions) 
Insurance operations 

Loss reserves(a) 
Insurance and investment contract liabilities 
Borrowings 
Interest payments on borrowings 
Operating leases 
Other long-term obligations 

Total 
Other  

Borrowings 
Interest payments on borrowings 
Operating leases 
Other long-term obligations 

Total 
Consolidated 

Loss reserves(a) 
Insurance and investment contract liabilities 
Borrowings 
Interest payments on borrowings 
Operating leases(b) 
Other long-term obligations(c) 

Total(d) 

Total 
Payments 

$ 

81,128  $ 

264,409 
1,340 
803 
733 
- 

348,413  $ 

24,092  $ 
14,347 
631 
439 
39,509  $ 

81,128  $ 

264,409 
25,432 
15,150 
1,364 
439 
387,922  $ 

$ 

$ 

$ 

$ 

$ 

2020 

21,601  $ 
16,649 
119 
50 
196 
- 

38,615  $ 

1,380  $ 
1,040 
54 
132 
2,606  $ 

21,601  $ 
16,649 
1,499 
1,090 
250 
132 
41,221  $ 

Payments due by Period  

2021 - 
2022 

2023 - 
2024 

Thereafter 

22,194  $ 
32,988 
225 
99 
244 
- 

55,750  $ 

3,210  $ 
1,838 
98 
185 
5,331  $ 

22,194  $ 
32,988 
3,435 
1,937 
342 
185 
61,081  $ 

11,670  $ 
30,099 
-  
99 
136 
- 

42,004  $ 

2,868  $ 
1,617 
75 
97 
4,657  $ 

11,670  $ 
30,099 
2,868  
1,716 
211 
97 
46,661  $ 

25,663 
184,673 
996 
555 
157 
- 
212,044 

16,634 
9,852 
404 
25 
26,915 

25,663 
184,673 
17,630 
10,407 
561 
25 
238,959 

(a)  Represents loss reserves, undiscounted and gross of reinsurance. 

(b)  The company also procured additional office space via operating lease contracts for which lease commencement will occur in 2020. Future undiscounted obligations 

stemming from those contracts total $507 million, which excludes the effect of renewal options. 

(c)  Primarily includes contracts to purchase future services and other capital expenditures. 

(d)  Does not reflect unrecognized tax benefits of $4.8 billion. See Note 23 to the Consolidated Financial Statements for additional information. 

Loss Reserves 

Loss reserves relate to our General Insurance companies and represent estimates of future loss and loss adjustment expense 
payments based on historical loss development payment patterns. Due to the significance of the assumptions used, the payments by 
period presented above could be materially different from actual required payments. We believe that our General Insurance 
companies maintain adequate financial resources to meet the actual required payments under these obligations. 

Insurance and Investment Contract Liabilities 

Insurance and investment contract liabilities, including GIC liabilities, relate to our Life and Retirement companies. These liabilities 
include various investment-type products with contractually scheduled maturities, including periodic payments. These liabilities also 
include benefit and claim liabilities, of which a significant portion represents policies and contracts that do not have stated contractual 
maturity dates and may not result in any future payment obligations. For these policies and contracts (i) we are not currently making 
payments until the occurrence of an insurable event, such as death or disability, (ii) payments are conditional on survivorship or 
(iii) payment may occur due to a surrender or other non-scheduled event beyond our control. 

We have made significant assumptions to determine the estimated undiscounted cash flows of these contractual policy benefits. 
These assumptions include mortality, morbidity, future lapse rates, expenses, investment returns and interest crediting rates, offset by 
expected future deposits and premiums on in-force policies. Due to the significance of the assumptions, the periodic amounts 
presented could be materially different from actual required payments. The amounts presented in this table are undiscounted and 
exceed the future policy benefits and policyholder contract deposits included in the Consolidated Balance Sheets. 

140                            AIG | 2019 Form 10-K 

   
 
 
  
 
 
 
ITEM 7 | Liquidity and Capital Resources 

We believe that our Life and Retirement companies have adequate financial resources to meet the payments actually required under 
these obligations. These subsidiaries have substantial liquidity in the form of cash and short-term investments. In addition, our Life 
and Retirement companies maintain significant levels of investment grade rated fixed maturity securities, including substantial 
holdings in government and corporate bonds, and could seek to monetize those holdings in the event operating cash flows are 
insufficient. We expect liquidity needs related to GIC liabilities to be funded through cash flows generated from maturities and sales of 
invested assets.  

Borrowings 

Our borrowings exclude those incurred by consolidated investments and include hybrid financial instrument liabilities recorded at fair 
value. We expect to repay the long-term debt maturities and interest accrued on borrowings by AIG through maturing investments and 
dispositions of invested assets, future cash flows from operations, cash flows generated from invested assets, future debt or preferred 
stock issuance and other financing arrangements. Borrowings supported by assets of AIG include various notes and bonds payable 
as well as GIAs that are supported by cash and investments held by AIG Parent and certain non-insurance subsidiaries for the 
repayment of those obligations.  

OFF-BALANCE SHEET ARRANGEMENTS AND COMMERCIAL COMMITMENTS 

The following table summarizes Off-Balance Sheet Arrangements and Commercial Commitments in total, and by remaining 
maturity: 

December 31, 2019 

Amount of Commitment Expiring  

(in millions) 
Insurance operations 
Guarantees: 

Standby letters of credit 
Guarantees of indebtedness 
All other guarantees(a) 

Commitments: 

Investment commitments(b) 
Commitments to extend credit 
Letters of credit  

Total(c) 
Other  
Guarantees: 

Liquidity facilities(d) 
Standby letters of credit 
All other guarantees  

Commitments: 

Investment commitments(b) 
Commitments to extend credit 
Letters of credit 

Total(c)(e) 
Consolidated 
Guarantees: 

Liquidity facilities(d) 
Standby letters of credit 
Guarantees of indebtedness 
All other guarantees(a) 

Commitments: 

Investment commitments(b) 
Commitments to extend credit 
Letters of credit 

Total(c)(e) 

Total Amounts 
Committed 

2020 

2021 - 
2022 

2023 - 
2024 

Thereafter 

$ 

$ 

$ 

$ 

$ 

$ 

271  $ 
67 
28 

7,186 
3,817 
3 

11,372  $ 

74  $ 
82 
407 

175 
- 
11 
749  $ 

252  $ 
53 
9 

2,676 
1,177 
3 
4,170  $ 

-  $ 

82 
407 

49 
- 
11 
549  $ 

74  $ 

-  $ 

353 
67 
435 

7,361 
3,817 
14 
12,121  $ 

334 
53 
416 

2,725 
1,177 
14 
4,719  $ 

8  $ 

14 
19 

3,182 
1,488 
- 
4,711  $ 

-  $ 
- 
- 

1,173 
851 
- 
2,024  $ 

-  $ 
- 
- 

71 
- 
- 
71  $ 

-  $ 
8 
14 
19 

-  $ 
- 
- 

29 
- 
- 
29  $ 

-  $ 
- 
- 
- 

3,253 
1,488 
- 
4,782  $ 

1,202 
851 
- 
2,053  $ 

11 
- 
- 

155 
301 
- 
467 

74 
- 
- 

26 
- 
- 
100 

74 
11 
- 
- 

181 
301 
- 
567 

(a)  Excludes potential amounts for indemnification obligations included in asset sales agreements. For further information on indemnification obligations see Note 17 to the 

Consolidated Financial Statements. 

AIG | 2019 Form 10-K                         141 

   
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Liquidity and Capital Resources 

(b)  Includes commitments to invest in private equity funds, hedge funds and other funds and commitments to purchase and develop real estate in the United States and 

abroad. The commitments to invest in private equity funds, hedge funds and other funds are called at the discretion of each fund, as needed for funding new 
investments or expenses of the fund. The expiration of these commitments is estimated in the table above based on the expected life cycle of the related fund, 
consistent with past trends of requirements for funding. Investors under these commitments are primarily insurance and real estate subsidiaries. 

(c)  Does not include guarantees, CMAs or other support arrangements among AIG consolidated entities. 

(d)  Primarily represents liquidity facilities provided in connection with certain municipal swap transactions and collateralized bond obligations. 

(e)  Excludes commitments with respect to pension plans. The annual pension contribution for 2020 is expected to be approximately $65 million for U.S. and non-U.S. plans. 

Arrangements with Variable Interest Entities  

We enter into various arrangements with variable interest entities (VIEs) in the normal course of business, and we consolidate a VIE 
when we are the primary beneficiary of the entity. 

For a further discussion of our involvement with VIEs see Note 11 to the Consolidated Financial Statements. 

Indemnification Agreements 

We are subject to financial guarantees and indemnity arrangements in connection with our sales of businesses. These arrangements 
may be triggered by declines in asset values, specified business contingencies, the realization of contingent liabilities, litigation 
developments, or breaches of representations, warranties or covenants provided by us. These arrangements are typically subject to 
time limitations, defined by contract or by operation of law, such as by prevailing statutes of limitation. Depending on the specific 
terms of the arrangements, the maximum potential obligation may or may not be subject to contractual limitations.  

For additional information regarding our indemnification agreements see Note 17 to the Consolidated Financial Statements. 

We have recorded liabilities for certain of these arrangements where it is possible to estimate them. These liabilities are not material 
in the aggregate. We are unable to develop a reasonable estimate of the maximum potential payout under some of these 
arrangements. Overall, we believe that it is unlikely we will have to make any material payments under these arrangements. 

DEBT 

The following table provides the rollforward of AIG’s total debt outstanding: 

Balance at 

December 31, 

Maturities 

Effect of 

Balance at 

and 

Foreign 

Other 

December 31, 

2018 

Issuances  Repayments  Exchange 

Changes  

2019 

$ 

20,467 

1,542 

$ 

20,853  $ 

595  $ 

(1,000)  $ 

(14)  $ 

1,548 

331 

282 

361 

359 

- 

- 

- 

- 

- 

(6) 

- 

- 

- 

- 

(1) 

13 

- 

- 

- 

23,734 

595 

(1,006) 

(2) 

21 

2,164 

49 

2,234 

25,968 

168 

26,136 

- 

135 

- 

135 

730 

4 

734 

- 

(467) 

(3) 

(470) 

(1,476) 

(126) 

(1,602) 

- 

- 

- 

- 

(2) 

- 

(2) 

8,404 

3,147 

(1,698) 

12 

33   

1   

-   

-   

-   

(6)  

28   

-   
171  (b) 
13  (b) 
184   

212   

1   

213   

6  (e)  

$ 

34,540  $ 

3,881  $ 

(3,300)  $ 

10  $ 

219   

$ 

344 

282 

361 

353 

23,349 

21 

2,003 

59 

2,083 

25,432 

47 

25,479 

9,871 

35,350 

Year Ended December 31, 2019 

(in millions) 

Debt issued or guaranteed by AIG: 

AIG general borrowings: 

Notes and bonds payable 

Junior subordinated debt 

AIG Japan Holdings Kabushiki Kaisha 

AIGLH notes and bonds payable 

AIGLH junior subordinated debt 

Validus notes and bonds payable 

Total AIG general borrowings 
AIG borrowings supported by assets:(a) 

Series AIGFP matched notes and bonds payable 

GIAs, at fair value 

Notes and bonds payable, at fair value 

Total AIG borrowings supported by assets 

Total debt issued or guaranteed by AIG 

Other subsidiaries' notes, bonds, loans and 

mortgages payable - not guaranteed by AIG(c) 

Total long-term debt 

Debt of consolidated investment entities - not 

guaranteed by AIG(d) 

Total debt 

142                            AIG | 2019 Form 10-K 

   
 
 
 
 
 
 
 
 
ITEM 7 | Liquidity and Capital Resources 

(a)  AIG Parent guarantees all such debt, except for Series AIGFP matched notes and bonds payable, which are direct obligations of AIG Parent. Collateral posted to third 
parties was $1.5 billion at both December 31, 2019 and December 31, 2018. This collateral primarily consists of securities of the U.S. government and government 
sponsored entities and generally cannot be repledged or resold by the counterparties. 

(b)  Primarily represents adjustments to the fair value of debt. 

(c)  Includes primarily borrowings with Federal Home Loan Banks by our U.S. insurance companies. These borrowings are short term in nature and related activity is 

presented net of issuances and maturities and repayments. 

(d)  At December 31, 2019, includes debt of consolidated investment entities related to real estate investments of $3.2 billion, affordable housing partnership investments of 
$2.1 billion and other securitization vehicles of $4.6 billion. At December 31, 2018, includes debt of consolidated investment entities related to real estate investments of 
$3.7 billion, affordable housing partnership investments of $1.8 billion and other securitization vehicles of $2.9 billion.  

(e)  Includes the effect of consolidating previously unconsolidated partnerships and the effect of deconsolidating previously consolidated partnerships.   

TOTAL DEBT OUTSTANDING  
(in millions) 

Debt Maturities  

The following table summarizes maturing debt at December 31, 2019 of AIG (excluding $9.9 billion of borrowings of 
consolidated investment entities) for the next four quarters: 

(in millions) 
AIG general borrowings 
AIG borrowings supported by assets 
Other subsidiaries' notes, bonds, loans and  

mortgages payable 

Total  

First 
Quarter 
2020 
119  $ 
1 

36 
156  $ 

Second 
Quarter 
2020 

-  $ 

12 

- 
12  $ 

$ 

$ 

Third 
Quarter 
2020 
638  $ 
18 

Fourth 
Quarter 
2020 
708  $ 
3 

Total 
1,465 
34 

1 
657  $ 

- 
711  $ 

37 
1,536 

See Note 16 to the Consolidated Financial Statements for additional details on debt outstanding. 

AIG | 2019 Form 10-K                         143 

   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CREDIT RATINGS 

Credit ratings estimate a company’s ability to meet its obligations and may directly affect the cost and availability of 
financing to that company. The following table presents the credit ratings of AIG and certain of its subsidiaries as of the date of this 
filing. Figures in parentheses indicate the relative ranking of the ratings within the agency’s rating categories; that ranking refers only 
to the major rating category and not to the modifiers assigned by the rating agencies.  

ITEM 7 | Liquidity and Capital Resources 

Short-Term Debt  

Moody’s 

S&P 

Senior Long-Term Debt  

Moody’s(a) 

S&P(b) 

Fitch(c) 
BBB+ (4th of 9) 

American International Group, Inc. 

P-2 (2nd of 3) 

A-2 (2nd of 8)  

Baa 1 (4th of 9)  BBB+ (4th of 9) 

AIG Financial Products Corp.(d) 

P-2  

A-2 

Baa 1  

BBB+ 

- 

Stable Outlook 

Stable Outlook 

Stable Outlook 

Negative Outlook 

Stable Outlook 

Stable Outlook 

Stable Outlook 

(a)  Moody’s appends numerical modifiers 1, 2 and 3 to the generic rating categories to show relative position within the rating categories. 

(b)  S&P ratings may be modified by the addition of a plus or minus sign to show relative standing within the major rating categories. 

(c)  Fitch ratings may be modified by the addition of a plus or minus sign to show relative standing within the major rating categories. 

(d)  AIG guarantees all obligations of AIG Financial Products Corp. 

These credit ratings are current opinions of the rating agencies. They may be changed, suspended or withdrawn at any time by the 
rating agencies as a result of changes in, or unavailability of, information or based on other circumstances. Ratings may also be 
withdrawn at our request. 

We are party to some agreements that contain “ratings triggers.” Depending on the ratings maintained by one or more rating 
agencies, these triggers could result in (i) the termination or limitation of credit availability or a requirement for accelerated repayment, 
(ii) the termination of business contracts or (iii) a requirement to post collateral for the benefit of counterparties. 

In the event of a downgrade of AIG’s long-term senior debt ratings, AIGFP and certain other AIG entities would be required to post 
additional collateral under some derivative and other transactions, or certain of the counterparties of AIGFP or of such other AIG 
entities would be permitted to terminate such transactions early. 

The actual amount of collateral that we would be required to post to counterparties in the event of such downgrades, or the aggregate 
amount of payments that we could be required to make, depends on market conditions, the fair value of outstanding affected 
transactions and other factors prevailing at the time of the downgrade.  

For a discussion of the effects of downgrades in our credit ratings see Note 12 to the Consolidated Financial Statements and Part I, 
Item 1A. Risk Factors – Liquidity, Capital and Credit.    

FINANCIAL STRENGTH RATINGS 

Financial Strength ratings estimate an insurance company’s ability to pay its obligations under an insurance policy. The 
following table presents the ratings of our significant insurance subsidiaries as of the date of this filing. 

National Union Fire Insurance Company of Pittsburgh, Pa. 

Lexington Insurance Company 

American Home Assurance Company  (U.S.) 

American General Life Insurance Company 

The Variable Annuity Life Insurance Company  

United States Life Insurance Company in the City of New York 

AIG Europe S.A.  

American International Group UK Ltd. 

AIG General Insurance Co. Ltd. 

Validus Reinsurance, Ltd. 

A.M. Best 

S&P 

Fitch 

Moody’s 

A 

A 

A 

A 

A 

A 

NR 

A 

NR 

A 

A+ 

A+ 

A+ 

A+ 

A+ 

A+ 

A+ 

A+ 

A+ 

A 

A 

A 

A 

A+ 

A+ 

A+ 

NR 

NR 

NR 

NR 

A2 

A2 

A2 

A2 

A2 

A2 

A2 

A2 

NR 

A2 

These financial strength ratings are current opinions of the rating agencies. They may be changed, suspended or withdrawn at any 
time by the rating agencies as a result of changes in, or unavailability of, information or based on other circumstances.   

For a discussion of the effects of downgrades in our financial strength ratings see Note 12 to the Consolidated Financial Statements 
and Part I, Item 1A. Risk Factors – Liquidity, Capital and Credit. 

144                            AIG | 2019 Form 10-K 

   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Liquidity and Capital Resources 

REGULATION AND SUPERVISION  

For a discussion of our regulation and supervision by different regulatory authorities in the United States and abroad, including with 
respect to our liquidity and capital resources see Item 1. Business — Regulation and Item 1A. Risk Factors — Regulation. 

DIVIDENDS 

On February 13, 2019, our Board of Directors declared a cash dividend on AIG Common Stock of $0.32 per share, payable on March 
29, 2019 to shareholders of record on March 15, 2019. On May 6, 2019, our Board of Directors declared a cash dividend on AIG 
Common Stock of $0.32 per share, payable on June 28, 2019 to shareholders of record on June 14, 2019.  On August 7, 2019, our 
Board of Directors declared a cash dividend on AIG Common Stock of $0.32 per share, payable on September 30, 2019 to 
shareholders of record on September 17, 2019.  On October 31, 2019, our Board of Directors declared a cash dividend on AIG 
Common Stock of $0.32 per share, payable on December 26, 2019 to shareholders of record on December 12, 2019.   

On February 12, 2020, our Board of Directors declared a cash dividend on AIG Common Stock of $0.32 per share, payable on March 
30, 2020 to shareholders of record on March 16, 2020.  

On May 21, 2019, our Board of Directors declared a cash dividend on AIG’s Series A Preferred Stock of $369.6875 per share, 
payable on June 17, 2019 to holders of record on May 31, 2019. On August 7, 2019, our Board of Directors declared a cash dividend 
on AIG’s Series A Preferred Stock of $365.625 per share, payable on September 16, 2019 to holders of record on August 30, 2019.  
On October 31, 2019, our Board of Directors declared a cash dividend on AIG’s Series A Preferred Stock of $365.625 per share, 
payable on December 16, 2019 to holders of record on November 29, 2019. 

On February 12, 2020, our Board of Directors declared a cash dividend on AIG’s Series A Preferred Stock of $365.625 per share, 
payable on March 16, 2020 to holders of record on February 28, 2020. 

The payment of any future dividends will be at the discretion of our Board of Directors and will depend on various factors, as 
discussed further in Note 18 to the Consolidated Financial Statements. 

REPURCHASES OF AIG COMMON STOCK 

Our Board of Directors has authorized the repurchase of shares of AIG Common Stock and warrants to purchase shares of AIG 
Common Stock through a series of actions. On February 13, 2019, our Board of Directors authorized an additional increase to its 
previous repurchase authorization of AIG Common Stock of approximately $1.5 billion. As of February 12, 2020, $2.0 billion remained 
under the authorization. Shares may be repurchased from time to time in the open market, private purchases, through forward, 
derivative, accelerated repurchase or automatic repurchase transactions or otherwise (including through the purchase of warrants).  
Certain of our share repurchases have been and may from time to time be effected through Exchange Act Rule 10b5-1 repurchase 
plans. The timing of any future share repurchases will depend on market conditions, our business and strategic plans, financial 
condition, results of operations, liquidity and other factors, as discussed further in Note 18 to the Consolidated Financial Statements. 

We did not repurchase any shares of AIG Common Stock during 2019. 

DIVIDEND RESTRICTIONS  

Payments of dividends to AIG by its insurance subsidiaries are subject to certain restrictions imposed by regulatory authorities.  

For a discussion of restrictions on payments of dividends by our subsidiaries see Note 20 to the Consolidated Financial Statements.

AIG | 2019 Form 10-K                         145 

   
 
 
 
ITEM 7 | Enterprise Risk Management 

Enterprise Risk Management 

Risk management includes the identification and measurement of various forms of risk, the establishment of risk thresholds and the 
creation of processes intended to maintain risks within these thresholds while optimizing returns. We consider risk management an 
integral part of managing our core businesses and a key element of our approach to corporate governance. 

OVERVIEW 

We have an integrated process for managing risks throughout our organization in accordance with our firm-wide risk appetite. Our 
Board of Directors has oversight responsibility for the management of risk. Our Enterprise Risk Management (ERM) Department 
supervises and integrates the risk management functions in each of our business units, providing senior management with a 
consolidated view of AIG’s major risk positions. Within each business unit, senior leaders and executives approve risk-taking policies 
and targeted risk tolerance within the framework provided by ERM. ERM supports our businesses and management by embedding 
risk management in our key day-to-day business processes and in identifying, assessing, quantifying, monitoring, reporting, and 
mitigating the risks taken by our businesses and AIG overall. Nevertheless, our risk management efforts may not always be 
successful and material adverse effects on our business, results of operations, cash flows, liquidity or financial condition may occur. 

AIG employs a Three Lines of Defense model. AIG’s business leaders assume full accountability for the risks and controls in their 
operating units, and ERM performs a review, challenge and oversight function. The third line consists of our Internal Audit Group that 
provides independent assurance for AIG’s Board. 

RISK GOVERNANCE STRUCTURE 

Our risk governance structure fosters the development and maintenance of a risk and control management culture that encompasses 
all significant risk categories impacting our lines of business and functions. Accountability for the implementation of risk policies is 
aligned with individual corporate executives, with the risk committees receiving regular reports regarding compliance with each policy 
to support risk governance at our corporate level as well as in each business unit. We review our governance and committee structure 
on a regular basis and make changes as appropriate to continue to effectively manage and govern both our risks and risk-taking 
activities. 

Our Board of Directors oversees the management of risk through its Risk and Capital Committee (RCC) and Audit Committee. These 
committees regularly interact with other committees of the Board of Directors which are further described below. Our Chief Risk 
Officer (CRO) reports to both the RCC and our Chief Executive Officer. 

The Group Risk Committee (GRC):  The GRC is the senior management group responsible for assessing all significant risk issues 
on a global basis to protect our financial strength and reputation. The GRC is chaired by our CRO and includes members of the 
Executive Leadership Team (ELT). Our CRO reports periodically on behalf of the GRC to both the RCC and the Audit Committee of 
the Board of Directors. Our CRO is also a member of the ELT providing ERM the opportunity to contribute to, review, monitor and 
consider the impact of changes in strategy. 

Management committees that support the GRC are described below. These committees are comprised of senior executives and 
experienced business representatives from a range of functions and business units throughout AIG and its subsidiaries. These 
committees are charged with identifying, analyzing and reviewing specific risk matters within their respective mandates. In addition, 
various working groups (e.g. reputational risk, control agenda) are in place in support of the GRC to manage and monitor the various 
risks across the organization. 

Financial Risk Group (FRG):  The FRG is responsible for the oversight of financial risks taken by AIG and our subsidiaries. Its 
mandate includes overseeing our aggregate credit, market, interest rate, capital, liquidity and model risks, as well as asset-liability 
management, derivatives activity, and foreign exchange transactions. It provides the primary corporate-level review function for all 
proposed transactions and business practices that are significant in size, complex in scope, or that present heightened legal, 
reputational, accounting or regulatory risks. The FRG is chaired by our CRO. Membership of the FRG also includes our CFO, Chief 
Investment Officer and Treasurer. 

146                            AIG | 2019 Form 10-K 

  
 
 
 
 
Business Unit Risk Committees:  Each of our major insurance businesses has established a risk committee that serves as the 
senior management committee responsible for risk oversight at the individual business unit level. The risk committees are responsible 
for the identification, assessment and monitoring of all sources of risk within their respective portfolios. Specific responsibilities include 
setting risk tolerances, reviewing the capital allocation framework, insurance portfolio optimization, and providing oversight of risk-
adjusted metrics. In performing these responsibilities, the business unit risk committees may leverage input provided by other 
business unit committees and working groups.  

ITEM 7 | Enterprise Risk Management 

RISK APPETITE, LIMITS, IDENTIFICATION, AND MEASUREMENT 

Risk Appetite Framework 

Our Risk Appetite Framework integrates stakeholder interests, strategic business goals and available financial resources. We balance 
these by seeking to take measured risks that are expected to generate repeatable, sustainable earnings and create long-term value 
for our shareholders. The framework includes our risk appetite statement approved by the Board of Directors and a set of supporting 
tools, including risk tolerances, risk limits and policies, which we use to manage our risk profile and financial resources.   

We articulate our aggregate risk-taking by setting risk tolerances and thresholds on capital and liquidity measures. These measures 
are set at the AIG Parent level as well as the legal entity level and cover consolidated and insurance company capital and liquidity 
ratios. We must comply with standards for capital adequacy and maintain sufficient liquidity to meet all our obligations as they come 
due in accordance with our  capital management and liquidity policies. Our risk tolerances take into consideration regulatory 
requirements, rating agency expectations, and business needs. The GRC routinely reviews the level of risk taken by the consolidated 
organization in relation to the established risk tolerances. A consolidated risk report is also presented periodically to the RCC by our 
CRO. 

AIG | 2019 Form 10-K                         147 

  
 
 
 
  
ITEM 7 | Enterprise Risk Management 

Risk Limits 

A key component of our Risk Appetite Framework is having a process in place that establishes and maintains appropriate limits on the 
material risks identified for our core businesses and facilitates the monitoring and meeting of both internal and external stakeholder 
expectations. Our objectives include: 

  Establishing risk monitoring, providing early warning indicators, and ensuring timely oversight and enforceability of limits; 

  Defining a consistent and transparent approach to limits governance; and 

  Aligning our business activities with our risk appetite statement.  

To support the monitoring and management of AIG’s and its business units’ material risks, ERM has an established limits framework 
that employs a three-tiered hierarchy:  

  Board-level risk tolerances are AIG’s aggregate consolidated capital and parent liquidity limits. They define the minimum level of 

capital and liquidity that we should maintain. These board-level risk tolerances require RCC and Board approval. 

  AIG management level limits are risk type specific limits at the AIG consolidated level. These limits are defined and calibrated to 
constrain our concentration in specific risk types, to protect against taking risks that exceed the amount of overall capital AIG has 
available, and to protect against excess earnings volatility. These limits are approved by our CRO with consultation from the GRC. 

  Business unit and legal entity level limits are set to address key risks identified for the business unit and legal entities, protect 
capital and liquidity at legal entities and/or meet legal entity specific requirements of regulators and rating agencies. These limits 
are defined by the business unit and legal entity Risk Officers. 

All limits are reviewed by the GRC or relevant business unit risk committees on a periodic basis and revisions, if applicable, are 
approved by those committees. 

The business units are responsible for measuring and monitoring their risk exposures. ERM is responsible for monitoring compliance 
with limits and providing regular, timely reporting to our senior management and risk committees. Limit breaches are required to be 
reported in a timely manner and are documented and escalated in accordance with their level of severity or materiality.   

Risk Identification and Measurement 

We conduct risk identification through a number of processes at the business unit and corporate level focused on capturing our 
material risks. A key initiative is our integrated bottom-up risk identification and assessment process which is conducted down to the 
product-line level. In addition, we perform an annual top-down risk assessment to identify top risks and assign owners to ensure these 
risks are appropriately addressed and managed. These processes are used as a critical input to enhance and develop our analytics 
for measuring and assessing risks across the organization. 

We employ various approaches to measure and monitor risk exposures, including the utilization of a variety of metrics and early 
warning indicators. We use a proprietary internal capital and stress testing framework to measure our quantifiable risks for both 
insurance and non-insurance operations.  

The internal capital framework quantifies our aggregate economic risk at a given confidence interval, after taking into account 
diversification benefits between risk factors and business lines. We leverage the internal capital framework to help inform our 
consolidated risk consumption and profile as well as risk and capital allocation for our businesses. 

The stress testing framework assesses our aggregate exposure to our most significant financial and insurance risks, including the 
risks in each of our key insurance company subsidiaries in relation to its capital needs under stress, risks inherent in our non-
insurance company subsidiaries, and risks to AIG consolidated capital. The framework measures risk over multiple time horizons and 
under different levels of stress, and includes multi-factor stresses as well as single factor sensitivities that are designed to reflect 
AIG’s risk characteristics. We use this information to support the assessment of resources needed at the AIG Parent level to support 
our subsidiaries and capital resources required to maintain consolidated company target capitalization levels. 

We evaluate and manage risk in material topics as shown below. These topics are discussed in further detail in 
the following pages: 

  Credit Risk Management 

 

Liquidity Risk Management  

 

Insurance Risks 

  Market Risk Management 

  Operational Risk Management 

  Other Business Risks 

148                            AIG | 2019 Form 10-K 

  
 
 
 
  
ITEM 7 | Enterprise Risk Management 

CREDIT RISK MANAGEMENT 

Overview 

Credit risk is defined as the risk that our customers or counterparties are unable or unwilling to repay their contractual obligations 
when they become due. Credit risk may also result from a downgrade of a counterparty’s credit ratings or a widening of its credit 
spreads. 

We devote considerable resources to managing our direct and indirect credit exposures. These exposures may arise from, but are not 
limited to, fixed income investments, equity securities, deposits, commercial paper investments, reverse repurchase agreements and 
repurchase agreements, corporate and consumer loans, leases, reinsurance and retrocessional insurance recoverables, counterparty 
risk arising from derivatives activities, collateral extended to counterparties, insurance risk cessions to third parties, financial 
guarantees, letters of credit, and certain General Insurance businesses.  

Governance 

Our credit risks are managed by teams of credit professionals, subject to ERM oversight and various control processes. Their primary 
role is to ensure appropriate credit risk management in accordance with our credit policies and procedures relative to our credit risk 
parameters. Our Chief Credit Officer (CCO) and credit executives are primarily responsible for the development, implementation and 
maintenance of a risk management framework, which includes the following elements related to our credit risks:   

  developing and implementing our company-wide credit policies and procedures; 

  approving delegated credit authorities to our credit executives and qualified credit professionals; 

  developing methodologies for quantification and assessment of credit risks, including the establishment and maintenance of our 

internal risk rating process; 

  managing a system of credit and program limits, as well as the approval process for credit transactions, above limit exposures, and 

concentrations of risk that may exist or be incurred; 

  evaluating, monitoring, reviewing and reporting of credit risks and concentrations regularly with senior management; and 

  approving appropriate credit reserves, credit-related other-than-temporary impairments and corresponding methodologies for all 

credit portfolios. 

We monitor and control our company-wide credit risk concentrations and attempt to avoid unwanted or excessive risk accumulations, 
whether funded or unfunded. To minimize the level of credit risk in some circumstances, we may require mitigants, such as third-party 
guarantees, reinsurance or collateral, including commercial bank-issued letters of credit and trust collateral accounts. We treat these 
guarantees, reinsurance recoverables, and letters of credit as credit exposure and include them in our risk concentration exposure 
data. We also closely monitor the quality of any trust collateral accounts.  

For further information on our credit concentrations and credit exposures see Investments – Available-for-Sale Investments. 

AIG | 2019 Form 10-K                         149 

  
 
 
 
ITEM 7 | Enterprise Risk Management 

Our credit risk management framework incorporates the following elements: 

Risk Identification 

Risk Measurement 

Risk Limits 

including the ongoing capture and monitoring of all existing, contingent, potential and emerging credit 
risk exposures, whether funded or unfunded 

comprising risk ratings, default probabilities, loss given default and expected loss parameters, 
exposure calculations, stress testing and other risk analytics 

including, but not limited to, a system of single obligor or risk group-based AIG-wide house limits and 
sub-limits for corporates, financial institutions, sovereigns and sub-sovereigns when appropriate and 
a defined process for identifying, evaluating, documenting and approving, if appropriate, breaches of 
and exceptions to such limits 

Risk Delegations 

a comprehensive credit risk delegation framework from the CCO to authorized credit professionals 
throughout the company 

Risk Evaluation, Monitoring 
and Reporting 

including the ongoing analysis and assessment of credit risks, trending of those risks and reporting of 
other key risk metrics and limits to the CCO and senior management, as may be required 

Credit Reserving 

including but not limited to development of a proper framework, policies and procedures for 
establishing accurate identification of (i) Allowance for Loan and Lease Losses,(ii) CECL reserves 
and (iii) other-than-temporary impairments for securities portfolios 

MARKET RISK MANAGEMENT 

Overview 

Market risk is defined as the risk of adverse impact due to systemic movements in one or more of the following market risk drivers:  
equity and commodity prices, residential and commercial real estate values, interest rates, credit spreads, foreign exchange, inflation, 
and their respective levels of volatility.  

We are engaged in a variety of insurance, investment and other financial services businesses that expose us to market risk, directly 
and indirectly. We are exposed to market risks primarily within our insurance and capital markets activities, on both the asset and the 
liability sides of our balance sheet through on- and off-balance sheet exposures. Within each business, the Risk Officer is responsible 
for creating a framework for proper identification of market risks, and ensuring that the risks are appropriately measured, monitored 
and managed, and are in accordance with the risk governance framework established by the Chief Market Risk Officer (CMRO).  

The scope and magnitude of our market risk exposures is managed under a robust framework that contains defined risk limits and 
minimum standards for managing market risk in a manner consistent with our risk appetite statement. Our market risk management 
framework focuses on quantifying the financial repercussions of changes in the above mentioned market risk drivers. 

Many of our market risk exposures, including exposures to changes in levels of interest rates and equity prices, are associated with 
the asset and liability exposures of our Life and Retirement companies. These exposures are generally long-term in nature. Examples 
of liability-related exposures include interest rate sensitive surrenders in our fixed deferred annuity product portfolio. Also, we have 
equity market risk sensitive surrenders in our variable annuity product portfolio. These interactive asset-liability types of risk 
exposures are regularly monitored in accordance with the risk governance framework noted above. 

Governance 

Market risk is overseen at the corporate level within ERM through the CMRO. The CMRO is supported by a dedicated team of 
professionals within ERM. Market Risk is managed by our finance, treasury and investment management corporate functions, 
collectively, and in partnership with ERM. The CMRO is primarily responsible for the development and maintenance of a risk 
management framework that includes the following key components: 

  written policies that define the rules for our market risk-taking activities and provide clear guidance regarding their execution and 

management;  

  a limit framework that aligns with our Board-approved risk appetite statement; 

 

independent measurement, monitoring and reporting for line of business, business unit and enterprise-wide market risks; and 

  clearly defined authorities for all individuals and committee roles and responsibilities related to market risk management. 

These components facilitate the CMRO’s identification, measurement, monitoring, reporting and management of our market risks. 

150                            AIG | 2019 Form 10-K 

  
 
 
  
 
ITEM 7 | Enterprise Risk Management 

Risk Identification 

Market risk focuses on quantifying the financial repercussions of changes in broad, external, predominantly market-observable 
variables. Financial repercussions can include an adverse impact on results of operations, financial condition, liquidity and capital of 
AIG. 

Each of the following systemic risks is considered a market risk: 

Equity prices 

Residential and 
commercial real 
estate values 

Interest rates 

Credit spreads 

Foreign exchange 
(FX) rates 

Commodity prices 

We are exposed to changes in equity market prices affecting a variety of instruments. Changes in equity 
prices can affect the valuation of publicly traded equity shares, investments in private equity, hedge funds, 
mutual funds, exchange-traded funds, alternative risk premia investment strategies, and other equity-linked 
capital market instruments as well as equity-linked insurance products, including but not limited to index 
annuities, variable annuities, indexed universal life insurance and variable universal life insurance. 

Our investment portfolios are exposed to the risk of changing values in a variety of residential and 
commercial real estate investments. Changes in residential/commercial real estate prices can affect the 
valuation of residential/commercial mortgages, residential/commercial mortgage-backed securities and other 
structured securities with underlying assets that include residential/commercial mortgages, trusts that 
include residential/commercial real estate and/or mortgages, residential mortgage insurance and 
reinsurance contracts and commercial real estate investments. 

Interest rate risk can arise from a mismatch in the interest rate exposure of assets versus liabilities. Lower 
interest rates generally result in lower investment income and make some of our product offerings less 
attractive to investors. Conversely, higher interest rates are typically beneficial for the opposite reasons. 
However, when rates rise quickly, there can be an asymmetric GAAP accounting effect where the existing 
securities lose market value, which is largely reported through Other comprehensive income, and the 
offsetting decrease in the value of certain liabilities may not be recognized. Changes in interest rates can 
affect the valuation of fixed maturity securities, financial liabilities, insurance contracts including but not 
limited to universal life, fixed rate annuities, variable annuities and derivative contracts. Additionally, for 
Variable Annuity, Index Annuity, and Equity Indexed Universal Life products, deviations in actual versus 
expected policyholder behavior can be driven by fluctuations in various market variables, including interest 
rates. Policies with guaranteed living benefit options or riders are also subject to the risk of actual benefit 
utilization being different than expected. 

Credit spreads measure an instrument’s risk premium or yield relative to that of a comparable duration, 
default-free instrument. Changes in credit spreads can affect the valuation of fixed maturity securities, 
including but not limited to corporate bonds, asset backed securities, mortgage-backed securities, AIG-
issued debt obligations, credit derivatives, derivative credit valuation adjustments and economic valuation of 
insurance liabilities. Much like higher interest rates, wider credit spreads paired with unchanged 
expectations about default losses imply higher investment income in the long term. In the short term, quickly 
rising spreads will cause a loss in the value of existing fixed maturity securities, which is largely reported 
through Other comprehensive income. A precipitous widening of credit spreads may also signal a 
fundamental weakness in the credit worthiness of bond obligors, potentially resulting in default losses. 

We are a globally diversified enterprise with income, assets and liabilities denominated in, and capital 
deployed in, a variety of currencies. Changes in FX rates can affect the valuation of a broad range of 
balance sheet and income statement items as well as the settlement of cash flows exchanged in specific 
transactions. 

Changes in commodity prices (the value of commodities) can affect the valuation of publicly-traded 
commodities, commodity indices, derivatives on commodities and commodity indices, and other commodity-
linked investments and insurance contracts. We are exposed to commodity prices primarily through their 
impact on the prices and credit quality of commodity producers’ debt and equity securities in our investment 
portfolio. 

Inflation 

Changes in inflation can affect the valuation of fixed maturity securities, including AIG-issued debt 
obligations, derivatives and other contracts explicitly linked to inflation indices, and insurance contracts 
where the claims are linked to inflation either explicitly, via indexing, or implicitly, through medical costs or 
wage levels. 

AIG | 2019 Form 10-K                         151 

  
 
 
 
 
 
 
ITEM 7 | Enterprise Risk Management 

Risk Measurement  

Our market risk measurement framework was developed with the main objective of communicating the range and scale of our market 
risk exposures. At the firm-wide level, market risk is measured in a manner that is consistent with AIG’s risk appetite statement. This is 
designed to ensure that we remain within our stated risk tolerance levels and can determine how much additional market risk taking 
capacity is available within our framework. The framework measures our overall exposure to change in each of the systemic market 
risk factors on an economic basis. 

In addition, we monitor risks through multiple lenses that include economic, GAAP and statutory reporting frameworks at various 
levels of business consolidation. This process aims to establish a comprehensive coverage of potential implications from adverse 
market risk developments. 

We use a number of approaches to measure our market risk exposure, including: 

Sensitivity 
analysis 

measures the impact from a unit change in 
a market risk input 

Examples include: 
•  a one basis point increase in yield on fixed maturity securities,  
•  a one basis point increase in credit spreads of fixed maturity 

securities, and  

•  a one percent increase in prices of equity securities. 

Scenario analysis 

uses historical, hypothetical, or 
forward-looking macroeconomic scenarios 
to assess and report exposures 

•  a 100 basis point parallel shift in the yield curve, or  
•  a 20 percent immediate and simultaneous decrease in 

world-wide equity markets.  

Stress testing 

a special form of scenario analysis in 
which the scenarios are designed to lead 
to a material adverse outcome 

Scenarios may also utilize a stochastic framework to arrive at a 
probability distribution of losses. 

• 

the stock market crash of October 1987 or the widening of 
yields or spreads of RMBS or CMBS during 2008. 

152                            AIG | 2019 Form 10-K 

  
 
 
 
 
  
ITEM 7 | Enterprise Risk Management 

Market Risk Sensitivities 

The following table provides estimates of sensitivity to changes in yield curves, equity prices and foreign currency 
exchange rates on our financial instruments and excludes approximately $169.4 billion and $168.9 billion as of December 
31, 2019 and December 31, 2018, respectively, of insurance liabilities. AIG believes that the interest rate sensitivities of these 
insurance and other liabilities serve as an offset to the net interest rate risk of the financial assets presented in the table 
below. 

Balance Sheet Exposure 

Economic Effect 

(dollars in millions) 
Sensitivity factor  
Interest rate sensitive assets: 

Fixed maturity securities 
Mortgage and other loans receivable(a) 
Derivatives: 

Interest rate contracts 
Equity contracts 
Other contracts 

Total interest rate sensitive assets 
Interest rate sensitive liabilities: 
Policyholder contract deposits: 
Investment-type contracts(a) 
Variable annuity and other embedded 

derivatives 
Long-term debt(a) (c) 

Total interest rate sensitive liabilities 
Sensitivity factor  

Derivatives: 
Equity contracts(d)  
Equity and alternative investments: 

Real estate investments 
Private equity 
Hedge funds 
Common equity 
PICC Investment 
Other investments 

December 31, 
2019 

December 31,     

2018   

December 31,   
2018   
  100 bps parallel increase in all yield curves 

December 31, 
2019 

$ 

$ 

255,743 
43,441 

$ 

237,460 
39,656 

  $ 

451 
630 
(64) 
300,201  (b)  $ 

867 
383 
80 
278,446  (b)   $ 

(16,644) 
(2,385) 

(1,530) 
(360) 
28 
(20,891)  

$ 

$ 

(13,831)   
(1,993)   

(1,196)   
21 
26 
(16,973) 

$ 

(126,137) 

$ 

(120,602)   

  $ 

8,553  

$ 

6,217  

$ 

$ 

(6,909) 
(24,092) 
(157,138)  

(4,116)   
(24,635)   

$ 

(149,353) 

2,118 
2,127 
12,798  

  $ 
  20% decline in stock prices and 
  alternative investments 

$ 

1,537 
1,807 
9,561 

630 

$ 

383 

  $ 

426  

$ 

862  

8,491 
5,531 
3,314 
827 
- 
913 

8,935 
4,787 
4,179 
792 
448 
903 

(1,698) 
(1,106) 
(663) 
(165) 
- 
(183) 

(1,787) 
(957) 
(836) 
(158) 
(90) 
(181) 

Total derivatives, equity and alternative 

investments 

$ 

19,706 

$ 

20,427 

  $ 

(3,389) 

$ 

(3,147) 

Policyholder contract deposits: 

Variable annuity and other 
embedded derivatives(d)  

Total liability 
Sensitivity factor  

Foreign currency-denominated net  

asset position: 

Great Britain pound 
Euro 
Hong Kong dollar 
All other foreign currencies 

Total foreign currency-denominated net  

asset position(e)  

$ 
$ 

$ 

(6,909) 
(6,909) 

$ 
$ 

(4,116) 
(4,116) 

(655) 
  $ 
  $ 
(655) 
  10% depreciation of all foreign currency  
  exchange rates against the U.S. dollar 

(215) 
(215) 

$ 
$ 

$ 

1,812 
253 
35 
1,829  

1,861 
1,330 
585 
1,587 

  $ 

$ 

(181) 
(25) 
(4) 
(183)  

(186) 
(133) 
(58) 
(159) 

$ 

3,929 

$ 

5,363 

  $ 

(393) 

$ 

(536) 

AIG | 2019 Form 10-K                         153 

  
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Enterprise Risk Management 

(a)  The economic effect is the difference between the estimated fair value and the effect of a 100 bps parallel increase in all yield curves on the estimated fair value. The 

estimated fair values for Mortgage and other loans receivable, Policyholder contract deposits (Investment-type contracts) and Long-term debt were $43,783 million, 
$133,246 million and $26,427 million at December 31, 2019, respectively. The estimated fair values for Mortgage and other loans receivable, Policyholder contract 
deposits (Investment-type contracts) and Long-term debt were $40,152 million, $121,374 million and $23,929 million at December 31, 2018, respectively.  

(b)  At December 31, 2019, the analysis covered $300.2 billion of $306.3 billion interest-rate sensitive assets. Excluded were $3.5 billion of loans. In addition, $2.6 billion of 
assets across various asset categories were excluded due to modeling limitations. At December 31, 2018, the analysis covered $278.4 billion of $285.8 billion interest-
rate sensitive assets. Excluded were $3.5 billion of loans. In addition, $3.9 billion of assets across various asset categories were excluded due to modeling limitations.  

(c)  At December 31, 2019, the analysis excluded $643 million of AIGLH borrowings, $353 million of Validus borrowings, $47 million of borrowings from Glatfelter and $344 

million of AIG Japan Holdings loans. At December 31, 2018, the analysis excluded $643 million of AIGLH borrowings, $359 million of Validus borrowings, $168 million of 
borrowings from FHLB and $331 million of AIG Japan Holdings loans.  

(d)  The balance sheet exposures for equity contracts and variable annuity and other embedded derivatives are also reflected under “Interest rate sensitive liabilities” above, 

and are not additive. 

 (e) The majority of the foreign currency exposure is reported on a one quarter lag. 

The sensitivity analysis is an estimate and should not be viewed as predictive of our future financial performance. We cannot ensure 
that actual financial impacts in any particular period will not exceed the amounts indicated above. 

Interest rate sensitivity is defined as change in value with respect to a 100 basis point parallel shift up in the interest rate environment, 
calculated as: scenario value minus base value, where base value is the value under the yield curves as of the period end and 
scenario value is the value reflecting a 100 basis point parallel increase in all yield curves. 

We evaluate our interest rate risk without considering effects of correlation of changes in levels of interest rate with other key market 
risks or other assumptions used for calculating the values of our financial assets and liabilities. This scenario does not measure 
changes in values resulting from non-parallel shifts in the yield curves, which could produce different results.  

We evaluate our equity price risk without considering effects of correlation of changes in equity prices with other key market risks or 
other assumptions used for calculating the values of our financial assets and liabilities. The stress scenario does not reflect the impact 
of basis risk, such as projections about the future performance of the underlying contract holder funds and actual fund returns, which 
we use as a basis for developing our hedging strategy. 

Foreign currency-denominated net asset position reflects our aggregated non-U.S. dollar assets less our aggregated non-U.S dollar 
liabilities on a GAAP basis, with certain adjustments. We use a bottom-up approach in managing our foreign currency exchange rate 
exposures with the objective of protecting statutory surplus at the regulated insurance entity level. At the AIG consolidated level, we 
monitor our foreign currency exposures against single currency and aggregate currency portfolio limits.  

Our three largest foreign currency-denominated net asset positions at December 31, 2019 are Great Britain pound ($1.8 billion), 
South Korean won ($331 million), and Australian dollar ($276 million). 

Our foreign currency-denominated net asset position at December 31, 2019, decreased by $1.4 billion compared to December 31, 
2018. The decrease was primarily due to a $1.1 billion decrease in our Euro position. The reduction in our Euro position is principally 
due to currency conversions associated with internal reinsurance agreements and the rebalancing of net assets across European 
operations due to Brexit. Our Hong Kong dollar position also decreased $550 million, primarily due to the sale of our PICC 
investment. Offsetting these decreases was a $299 million increase in our Canadian dollar position, primarily due to hedging actions 
designed to protect statutory surplus at the regulated insurance entity level.        

For illustrative purposes, we modeled our sensitivities based on a 100 basis point parallel increase in yield curves, a 20 percent 
decline in equity prices and prices of alternative assets, and a 10 percent depreciation of all foreign currency exchange rates against 
the U.S. dollar. The estimated results presented in the table above should not be taken as a prediction, but only as a demonstration of 
the potential effects of such events.  

The sensitivity factors utilized for 2019 and presented above were selected based on historical data from 1999 to 2019, as follows 
(see the table below): 

  a 100 basis point parallel shift in the yield curve is consistent with a one standard deviation movement of the benchmark ten-year 

treasury yield; 

  a 20 percent drop for equity and alternative investments is broadly consistent with a one standard deviation movement in the S&P 

500; and 

  a 10 percent depreciation of foreign currency exchange rates is consistent with a one standard deviation movement in the U.S. 

dollar (USD)/Japanese yen (JPY) exchange rate. 

154                            AIG | 2019 Form 10-K 

  
 
 
ITEM 7 | Enterprise Risk Management 

Standard 

Suggested

a Multiple of 

Change/ 

of Standard

on Standard Deviation for 

2019 Scenario as 

2019  2019 as a Multiple Original 2018 Scenario (based 

Period  Deviation  2019 Scenario Standard Deviation 

10-Year Treasury 

1999-2019 

S&P 500 

USD/JPY 

1999-2019 

1999-2019 

0.01 

0.18 

0.11 

0.01 

0.20 

0.10 

1.18 

1.14 

0.94 

Return 

(0.01) 

0.29 

0.01 

Deviation

1998-2018 Period) 

0.95 

1.64 

0.09 

0.01 

0.20 

0.10 

Risk Monitoring and Limits 

The risk monitoring responsibilities, owned by the business units, include ensuring compliance with market risk limits and escalation 
and remediation of limit breaches. Such activities must be reported to the ERM Market Risk team by the relevant business unit. This 
monitoring approach is aligned with our overall risk limits framework.  

To control our exposure to market risk, we rely on a three-tiered hierarchy of limits that the CMRO closely monitors and reports to our 
CRO, senior management and risk committees.  

For further information on our three-tiered hierarchy of limits see Risk Appetite, Limits, Identification, and Measurement – Risk Limits. 

LIQUIDITY RISK MANAGEMENT 

Overview 

Liquidity risk is defined as the risk that our financial condition will be adversely affected by the inability or perceived inability to meet 
our short-term cash, collateral or other financial obligations. Failure to appropriately manage liquidity risk can result in insolvency, 
reduced operating flexibility, increased costs, reputational harm and regulatory action.  

AIG and its legal entities seek to maintain sufficient liquidity both during the normal course of business and under defined liquidity 
stress scenarios to ensure that sufficient cash will be available to meet the obligations as they come due. 

AIG Parent liquidity risk tolerance levels are designed to allow us to meet our financial obligations for a minimum of six months under 
a liquidity stress scenario. We maintain liquidity limits and minimum coverage ratios designed to ensure that funding needs are met 
under varying stress conditions. If we project that we could breach these tolerances, we assess and determine appropriate liquidity 
management actions. However, the market conditions in effect at that time may not permit us to achieve an increase in liquidity 
sources or a reduction in liquidity requirements. 

Governance 

Liquidity risk is overseen at the corporate level within ERM. The CRO has responsibility for the oversight of the Liquidity Risk 
Management Framework and delegates the day-to-day implementation of this framework to the AIG Treasurer. Our corporate treasury 
function manages liquidity risk, subject to ERM oversight and various control processes. 

The Liquidity Risk Management Framework is guided by the liquidity risk tolerance as set forth in the Board-approved risk appetite 
statement. The principal objective of this framework is to establish minimum liquidity requirements that protect our long-term viability 
and ability to fund our ongoing business, and to meet short-term financial obligations in a timely manner in both normal and stressed 
conditions.  

Our Liquidity Risk Management Framework includes a number of liquidity and funding policies and monitoring tools to address AIG-
specific, broader industry and market-related liquidity events. 

AIG | 2019 Form 10-K                         155 

  
 
 
 
 
 
 
ITEM 7 | Enterprise Risk Management 

Risk Identification 

The following sources of liquidity and funding risks could impact our ability to meet short-term financial obligations as they 
come due. 

Market/Monetization 
Risk 

Assets may not be readily transformed into cash due to unfavorable market conditions. Market liquidity risk 
may limit our ability to sell assets at reasonable values to meet liquidity needs. 

Cash Flow Mismatch 
Risk 

Discrete and cumulative cash flow mismatches or gaps over short-term horizons under both expected and 
adverse business conditions may create future liquidity shortfalls. 

Event Funding Risk 

Additional funding may be required as the result of a trigger event. Event funding risk comes in many forms 
and may result from a downgrade in credit ratings, a market event, or some other event that creates a 
funding obligation or limits existing funding options. 

Financing Risk 

We may be unable to raise additional cash on a secured or unsecured basis due to unfavorable market 
conditions, AIG-specific issues, or any other issue that impedes access to additional funding. 

Risk Measurement 

Comprehensive cash flow projections under normal conditions are the primary component for identifying and measuring liquidity risk. 
We produce comprehensive liquidity projections over varying time horizons that incorporate all relevant liquidity sources and uses and 
include known and likely cash inflows and outflows. In addition, we perform stress testing by identifying liquidity stress scenarios and 
assessing the effects of these scenarios on our cash flow and liquidity. 

We use a number of approaches to measure our liquidity risk exposure, including: 

Minimum Liquidity 
Limits 

Minimum Liquidity Limits specify the amount of assets required to be maintained in order to meet obligations 
as they arise over a specified time horizon under stressed liquidity conditions. 

Coverage Ratios 

Coverage Ratios measure the adequacy of available liquidity sources, including the ability to monetize 
assets to meet the forecasted cash flows over a specified time horizon. The portfolio of assets is selected 
based on our ability to convert those assets into cash under the assumed stressed conditions and within the 
specified time horizon. 

Cash Flow 
Forecasts 

Stress Testing 

Cash Flow Forecasts measure the liquidity needed for a specific legal entity over a specified time horizon. 

Asset liquidity and Coverage Ratios are re-measured under defined liquidity stress scenarios that will impact 
net cash flows, liquid assets and/or other funding sources. 

Relevant liquidity reporting is produced and reported regularly to AIG Parent and business unit risk committees. The frequency, 
content, and nature of reporting will vary for each business unit and legal entity, based on its complexity, risk profile, activities and 
size. 

OPERATIONAL RISK MANAGEMENT 

Overview 

Operational risk is defined as the risk of loss, or other adverse consequences, resulting from inadequate or failed internal processes, 
people, systems, or from external events. Operational risk includes legal, regulatory, technology, compliance, third-party and business 
continuity risks, but excludes business and strategy risks.  

Operational risk is inherent in each of our business units and functions and can have many impacts, including but not limited to: 
unexpected economic losses or gains, reputational harm due to negative publicity, regulatory action from supervisory agencies and 
operational and business disruptions, and/or damage to customer relationships. 

156                            AIG | 2019 Form 10-K 

  
 
 
 
 
ITEM 7 | Enterprise Risk Management 

Governance 

AIG and its consolidated subsidiaries establish and maintain operational risk and controls governance forums that include 
representatives from the relevant business units and functions to appropriately manage significant operational risk exposures.    

Operational risk is overseen at the corporate level within ERM through the Head of Governance and Operational Controls. The Head 
of Governance and Operational Controls is responsible for the development and maintenance of the operational risk framework that 
includes policies, standards and deployment of systems.    

Risk Identification, Measurement and Monitoring 

The Operational Risk Management (ORM) function within ERM oversees adherence to the operational risk policy and risk and control 
framework, which includes risk identification, assessment, measurement, management and monitoring of operational risk exposures. 
ORM supports the Head of Governance and Operational Controls and has responsibility to provide an aggregate view of our 
operational risk profile. In line with the Three Lines of Defense Model, the ORM program includes, but is not limited to, several key 
components outlined below: 

  Risk Event Capture – enables every employee to identify, document, and escalate operational risk events, with a view to 

enhancing processes, promoting lessons learned and embedding a culture of risk management. 

  Risk Assessments – allows for the assessment, measurement and management of the key operational risks within our business 

units and helps inform on the efficacy of our control environment. 

  Key Risk Indicators – enhances the ongoing monitoring and mitigation of operational risks and facilitate risk reporting. 

 

Issues Management – enables a consistent tracking of issues across the firm, including policy and process exceptions, control 
deficiencies and findings from risk and control assessment activities. 

  Scenario Analyses – executed by first- and second-line professionals to identify potential risks that could result in financial losses 

to the firm and support the prioritization of operational risk treatment. 

ORM, working together with other control and assurance functions (e.g., Compliance, Financial Controls Unit / Sarbanes Oxley, 
Global Business Continuity, and Internal Audit) through the risk and control framework, provides an independent view of operational 
risks for each business, and works with the business unit and corporate function CRO and Owner of the Control Agenda, whose 
responsibilities include coordinating identification, assessment, control and mitigation of risks to the operating environment and 
promoting awareness, to facilitate implementation of the above programs. This includes coverage of operational risks related to core 
insurance activities, corporate functions, investing, model risk, technology, third-party providers, as well as compliance and regulatory 
matters. Based on the results of the risk identification and assessment efforts above, business leaders are accountable for tracking 
and remediating identified issues in line with our risk-monitoring procedures. Governance committees support these efforts and 
promote transparency enabling improved management decision making.  

The risk and control framework facilitates the identification and mitigation of operational risk issues and is 
designed to: 

  ensure first line accountability and ownership of risks and controls; 

  promote role clarity among the business and risk and control functions; 

  enhance transparency, risk management governance and culture; 

 

foster greater consistency in identifying, measuring and ranking material risks; 

  proactively address potential risk issues and assign clear ownership and accountability for risk treatment; and 

  manage the development of technology solutions that support the objectives above. 

Cybersecurity Risk 

Cybersecurity risk is an important, constant, and evolving focus for AIG and the insurance and financial services industries in general. 
The goal of unauthorized parties, using a variety of attack methods, is to gain access to AIG’s data and systems to obtain confidential 
information, destroy data, disrupt or degrade service, sabotage systems or cause other damage. One such example, is the increased 
sophistication and activities of unauthorized parties using phishing in an attempt to access our systems, usually in an effort to obtain 
sensitive information, which is an ever-present and increasing attack vector against AIG. Cybersecurity risks may also derive from 
human error, fraud or malice on the part of AIG employees or third parties who have authorized access to AIG’s systems or 
information. 

AIG | 2019 Form 10-K                         157 

  
 
 
 
 
ITEM 7 | Enterprise Risk Management 

ERM works closely with and supports the risk management practices of Information Technology and the Information Security Office 
and the business units and functions that form the first line of defense against the cybersecurity risks that we face, including the risks 
that emerge as a result of the execution of our business strategies and our corresponding exposure to new products, clients, industry 
segments and regions, through initiatives such as investments in technological infrastructure, education and training for employees 
and vendors, and monitoring of industry developments. As part of our overarching cybersecurity strategy, ERM monitors and 
assesses the programs designed to remediate our exposures and enhance our systems and applications security.  

AIG’s Board of Directors and its Technology Committee are regularly briefed by management on AIG’s cybersecurity matters, 
including threats, policies, practices and ongoing efforts to improve security. As part of our disclosure controls and procedures, the 
Cyber Incident Management team, a cross functional group, is responsible for ensuring that the members of management responsible 
for disclosure controls are informed in a timely manner of known cybersecurity risks and incidents that may materially impact our 
operations so that timely notifications and public disclosures can be made as appropriate. There is no guarantee that the measures 
AIG takes and the resources AIG devotes to protect against cybersecurity risk will provide absolute security or recoverability of AIG’s 
systems given the complexity and frequency of the risk which AIG may not always be able to anticipate or adequately address. For 
additional information regarding the data protection and cybersecurity regulations to which we are subject, see Item 1. Business – 
Regulation – U.S. Regulation – Privacy, Data Protection and Cybersecurity and – International Regulation – Privacy, Data Protection 
and Cybersecurity. For additional discussion of cybersecurity risks, see Part I, Item 1A. Risk Factors – Business and Operations. 

INSURANCE RISKS 

Overview 

Insurance risk is defined as the risk of actual claims experience and/or policyholder behavior being materially different than initially 
expected at the inception of an insurance contract. Uncertainties related to insurance risk include the amount and timing of cash flows 
from premiums, commissions, expenses, claims and claim settlement expenses paid or received under a contract. 

Except as described above, we manage our business risk oversight activities through our insurance operations. A primary goal in 
managing our insurance operations is to achieve an acceptable risk-adjusted return on equity. To achieve this goal, we must be 
disciplined in risk selection, premium adequacy, and appropriate terms and conditions to cover the risk accepted.   

We operate our insurance businesses on a global basis, and we are exposed to a wide variety of risks with different time horizons. 
We manage these risks throughout the organization, both centrally and locally, through a number of processes and procedures: 

  pre-launch approval of product design, development and distribution; 

  underwriting approval processes and authorities; 

  exposure limits with ongoing monitoring; 

  pricing and risk selection models; 

  price approval processes; 

  modeling and reporting of aggregations and limit concentrations at multiple levels (policy, line of business, product group, country, 

 

 

individual/group, correlation and catastrophic risk events); 

risk transfer tools such as reinsurance, both internal and third-party;  

review and challenge of reserves to ensure comprehensive analysis with established escalation procedures to provide appropriate 
transparency in reserving decisions and judgments made in the establishment of reserves; 

  business line actuarial briefings and actuarial financial judgment regular reviews with ERM and business management; 

  management of relationship between assets and liabilities, including hedging; 

  model risk management and validation processes; 

  experience monitoring and assumption updates; and 

  pricing model monitoring. 

We closely manage insurance risk by monitoring and controlling the nature and geographic location of the risks in each line of 
business underwritten, concentrations in industries, the terms and conditions of the underwriting and the premiums we charge for 
taking on the risk. We analyze concentrations of risk using various modeling techniques, including both probability distributions 
(stochastic) and/or single-point estimates (deterministic) approaches. 

158                            AIG | 2019 Form 10-K 

  
 
 
 
ITEM 7 | Enterprise Risk Management 

Governance 

Insurance risks are monitored at the business unit level and overseen by the business unit risk officer. As part of our established 
governance practices, key decisions and considerations related to insurance risks can be raised and deferred for discussion and 
consideration to business unit risk committees that are chaired by the business unit’s chief risk officer. In addition, in some business 
units, pricing committees review insurance risk considerations associated with pricing of new insurance products. The insurance risk 
oversight framework includes the following key components: 

  written policies that define the rules for our insurance risk-taking activities; 

  a limit framework focused on key insurance risks that aligns with our Board-approved risk appetite statement; and 

  clearly defined authorities for all individuals and committee roles and responsibilities related to insurance risk management. 

Risk Identification 
  General Insurance companies — risks covered include property, casualty, fidelity/surety, accident and health, aviation, and 
management liability. We manage risks in the General Insurance business through aggregations and limitations of concentrations 
at multiple levels: policy, line of business, geography, industry and legal entity. 

  Life and Retirement companies — risks include mortality and morbidity in the individual life, individual health-care and group 

life insurance products, longevity risk in the individual retirement, group retirement and institutional markets products, and 
policyholder behavior across all product lines. We manage risks through product design, sound medical and non-medical 
underwriting. 

We purchase reinsurance for our insurance and reinsurance operations. Reinsurance facilitates insurance risk 
management (retention, volatility, concentrations) and capital planning. We may purchase reinsurance on a pooled basis. Pooling of 
our reinsurance risks enables us to purchase reinsurance more efficiently at a consolidated level, manage global counterparty risk 
and relationships and manage global catastrophe risks. 

Risk Measurement, Monitoring and Limits 

We use a number of approaches to measure our insurance risk exposure, including: 

Sensitivity analysis. Deterministic analyses are used to measure statistical variances from best estimate assumptions on 
important risk factors, as well as different distributions risk categories. 

Stochastic methods. Stochastic methods are used to measure and monitor risks including natural catastrophe, reserve and 
premium risk. We develop probabilistic estimates of risk based on our exposures, historical observed volatility or industry-
recognized models in the case of catastrophe risk. 

Scenario analysis. Scenario or deterministic analysis is used to measure and monitor risks such as terrorism and pandemic or to 
estimate losses due to man-made catastrophic scenarios. 

Experience studies. Ongoing assessment of mortality, longevity, morbidity and policyholder behavior experience relative to that 
assumed in pricing and valuation and that experienced in the general market. 

Additionally, there are risk specific assessment tools in place to better manage the variety of insurance risks to which we are exposed. 

We monitor concentrations of exposure through insurance limits aggregated along dimensions such as geography, industry, or 
counterparty.  

The risk monitoring responsibilities of the business units include ensuring compliance with insurance risk limits and escalation and 
remediation of limit breaches. Such activities are reported to management by the relevant business unit for informative decision-
making on a regular basis. This monitoring approach is aligned with our overall risk limits framework.  

Risk limits have a consistent framework used across AIG, its business units, and legal entities. This includes escalation thresholds in 
cases where measurement is particularly challenging.   

For further information on our three-tiered hierarchy of limits see Risk Appetite, Limits, Identification, and Measurement – Risk Limits.  

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ITEM 7 | Enterprise Risk Management 

General Insurance Companies’ Key Risks 

We manage our risks through risk review and selection processes, exposure limitations, exclusions, deductibles, self-insured 
retentions, coverage limits, attachment points, and reinsurance. This management is supported by sound underwriting practices, 
pricing procedures and the use of actuarial analysis to help determine overall adequacy of provisions for insurance. Underwriting 
practices and pricing procedures incorporate historical experience, changes in underlying exposure, current regulation and judicial 
decisions as well as proposed or anticipated regulatory changes or societal trends. 

For General Insurance companies, risks primarily include the following: 

  Loss Reserves – The potential inadequacy of the liabilities we establish for unpaid losses and loss adjustment expenses is a key 
risk faced by the General Insurance companies. There is significant uncertainty in factors that may drive the ultimate development 
of losses compared to our estimates of losses and loss adjustment expenses. We manage this uncertainty through internal 
controls and oversight of the loss reserve setting process, as well as reviews by external experts. For further information see 
Critical Accounting Estimates – Insurance Liabilities – Loss Reserves. 

  Underwriting – The potential inadequacy of premiums charged for future risk periods on risks underwritten in our portfolios can 
impact the General Insurance companies’ ability to achieve an underwriting profit. We develop pricing based on our estimates of 
losses and expenses, but factors such as market pressures and the inherent uncertainty and complexity in estimating losses may 
result in premiums that are inadequate to generate underwriting profit. This may be driven by adverse economic conditions, 
unanticipated emergence of risks or increase in frequency of claims, or unexpected or increased costs or expenses. 

  Catastrophe Exposure – Our business is exposed to various catastrophic events in which multiple losses can occur and affect 
multiple lines of business in any calendar year. Natural disasters, such as hurricanes, earthquakes and other catastrophes, have 
the potential to adversely affect our operating results. Other risks, such as man-made catastrophes or pandemic disease, could 
also adversely affect our business and operating results to the extent they are covered by our insurance products. Concentration of 
exposure in certain industries or geographies may cause us to suffer disproportionate losses. 

  Single Risk Loss Exposure – Our business is exposed to loss events that have the potential to generate losses from a single 
insured client. Events such as fires or explosions can result in loss activity for our clients. The net risk to us is managed to 
acceptable limits established by the Chief Underwriting Officer through a combination of internal underwriting standards and 
external reinsurance. Furthermore, single risk loss exposure is managed and monitored on both a segregated and aggregated 
basis. 

  Reinsurance – Since we use reinsurance to limit our losses, we are exposed to risks associated with reinsurance including the 
unrecoverability of expected payments from reinsurers due to either an inability or unwillingness to pay, contracts that do not 
respond properly to the event or actual reinsurance coverage that is different than anticipated. The inability or unwillingness to pay 
is considered credit risk and is monitored through our credit risk management framework. 

Natural Catastrophe Risk 

We manage catastrophe exposure with multiple approaches such as setting risk limits based on aggregate Probable Maximum Loss 
(PML) modeling, monitoring overall exposures and risk accumulations, modifying our gross underwriting standards, and purchasing 
catastrophe reinsurance through both the traditional reinsurance and capital markets in addition to other reinsurance protections. 

We use third-party catastrophe risk models and other tools to evaluate and simulate frequency and severity of catastrophic events 
and associated losses to our portfolios of exposures. We apply proprietary multi-model approaches, making adjustments to modeled 
losses to account for loss adjustment expenses, model biases, data quality and non-modeled risks. 

We perform post-catastrophe event studies to identify model inefficiencies, underwriting gaps, and improvement opportunities. 
Lessons learned from post-catastrophe event studies are incorporated into the modeling and underwriting processes of risk pricing 
and selection. The majority of policies exposed to catastrophic risks are one-year contracts that allow us to adjust our underwriting 
guidelines, pricing and exposure accumulation in a relatively short period.  

We recognize that climate change has implications for insurance industry exposure to natural catastrophe risk. With multiple levels of 
risk management processes in place, we actively analyze the latest climate science and policies to anticipate potential changes to our 
risk profile, pricing models and strategic planning. For example, we continually consider changes in climate and weather patterns as 
an integral part of the underwriting process. In addition, we provide insurance products and services to help our clients be proactive 
against the threat of climate change. Our internal product development, underwriting, and modeling, will continue to adapt to and 
evolve with the developing risk exposures attributed to climate change. 

Our natural catastrophe exposure to primary modeled perils is principally driven by the U.S. and secondarily Japan, though our overall 
exposure is diversified across multiple countries and perils. For example, we have exposures to additional perils such as European 
windstorms and wildfire exposures across multiple countries. Within the U.S., we have significant hurricane exposure in Florida, the 

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ITEM 7 | Enterprise Risk Management 

Gulf of Mexico, the Northeast U.S. and mid-Atlantic regions. Within the U.S., we have significant earthquake exposure in California 
and the Pacific Northwest regions. Earthquakes impacting the Pacific Northwest region may result in a higher share of industry losses 
than other regions primarily due to our relative share of exposure in these regions. 

The table below details our modeled estimates of PML, net of reinsurance, on an annual aggregate basis. The 1-in-100 and 1-in-250 
PMLs are the annual aggregate probable maximum losses with probability of 1 percent and 0.4 percent in a year, respectively. 
Estimates as of December 31, 2019 reflect our in-force portfolio for exposures as of October 1, 2019 and all inuring reinsurance 
covers as of December 31, 2019, except for the catastrophe reinsurance programs, which are as of January 1, 2020.   

The following table presents an overview of annual aggregate modeled losses for world-wide all perils and exposures 
arising from our largest primarily modeled perils:  

At December 31, 2019 
(in millions) 
Exposures: 

World-wide all peril (1-in-250)(a) 
U.S. Hurricane (1-in-100)(b) 
U.S. Earthquake (1-in-250)(c)  
Japanese Typhoon (1-in-100)(d) 
Japanese Earthquake (1-in-250)(e) 

Net of 
Reinsurance 

Net of 
Reinsurance, After Tax(f) 

Percent of Total  
Shareholder Equity  

$ 

5,119  $ 
1,737 
1,411 
564 
632 

4,044 
1,372 
1,115 
446 
499 

6.2 % 
2.1  
1.7  
0.7  
0.8  

(a)  The world-wide all peril loss estimate includes wildfire exposure. 

(b)  The U.S. hurricane loss estimate includes losses to Commercial and Personal Property from hurricane hazards of wind and storm surge. 

(c)  The U.S. earthquake loss estimates represent exposure to Commercial and Personal Property, Workers’ Compensation (U.S.) and A&H business lines. 

(d)  Japan Typhoon loss estimate represents exposure to Commercial and Personal Property. 

(e)  Japan Earthquake loss estimate represents exposure to Commercial and Personal Property and A&H business lines. 

(f)  Taxed at the statutory tax rate of 21 percent for both the U.S. and Japanese modeled losses. The majority of Japan exposures are ceded to our U.S. Pool. 

AIG, along with other property casualty insurance and reinsurance companies, uses industry-recognized catastrophe models and 
applies proprietary modeling processes and assumptions to arrive at loss estimates. The use of different methodologies and 
assumptions could materially change the projected losses. Since there is no industry standard for assumptions and preparation of 
insured data for use in these models, our modeled losses may not be comparable to estimates made by other companies.  

Also, the modeled results are based on the assumption that all reinsurers fulfill their obligations to us under the terms of the 
reinsurance arrangements. However, reinsurance recoverables may not be fully collectible. Therefore, these estimates are inherently 
uncertain and may not accurately reflect our net exposure, inclusive of credit risk, to these events.  

Our 2020 property catastrophe reinsurance program is a worldwide program providing both aggregate and per occurrence protection, 
with differing per occurrence and aggregate attachment points for North America, Japan, and Rest of World (with some additional 
regional/country variations). The program includes $2.5 billion of aggregate limit that is shared across the regional towers.   

Our coverage for North America includes: 

  $1.525 billion of per occurrence protection covering our U.S and Caribbean high net worth personal lines business, with varying 

attachment points in specific geographies ranging from $50 million to $150 million 

  Per occurrence protection of up to $1 billion excess of $500 million, primarily covering commercial exposures but also personal 

lines exposures not covered by the above high net worth personal lines protection 

  Aggregate protection utilizing the $2.5 billion of shared limit attaching excess $750 million with per occurrence deductibles of $25 
million, $50 million or $75 million, depending on region/event, primarily covering commercial exposures but also covering our U.S. 
and Caribbean high net worth personal lines exposure to earthquakes 

Our coverage for exposure outside North America includes: 

  Japan per occurrence coverage of $550 million excess of $200 million and includes both personal and commercial exposure 

  Rest of World per occurrence coverage of $300 million excess of $100 million, including both personal and commercial exposure 

  Rest of World and Japan $2.5 billion of aggregate shared limit attaching excess of $160 million and $250 million, respectively, with 

per occurrence deductibles of $20 million 

Although the shared limit coverage for North America, Japan and Rest of World has varying retentions per region, the maximum 
aggregate retention globally is $1.0 billion for 2020. 

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ITEM 7 | Enterprise Risk Management 

We have also purchased property per risk covers that provide protection against large losses globally, which include those emanating 
from non-critical catastrophe events (all events except for named windstorm and earthquake) globally as well as critical catastrophe 
events (named windstorm and earthquake) outside North America.   

For Validus Reinsurance Ltd., our catastrophe protection comes from a variety of reinsurance protections but is largely providing $400 
million of limit excess $300 million of retention from world-wide exposure via an aggregate excess of loss cover with an additional 
$450 million of limit excess $700 million via the Tailwind Re Cat Bond for U.S., Puerto Rico and Canada named storm losses. 

Actual results in any period are likely to vary, perhaps materially, from the modeled scenarios. The occurrence of one or more severe 
events could have a material adverse effect on our financial condition, results of operations and liquidity. 

For additional information see also Item 1A. Risk Factors — Reserves and Exposures. 

Terrorism Risk 

We actively monitor terrorism risk and manage exposures to losses from terrorist attacks. We have set risk limits based on modeled 
losses from certain terrorism attack scenarios. Terrorism risks are modeled using a third-party vendor model for various terrorism 
attack modes and scenarios. Adjustments are made to account for vendor model gaps and the nature of the General Insurance 
companies’ exposures. Examples of modeled scenarios are conventional bombs of different sizes, anthrax attacks and nuclear 
attacks. 

Our largest terrorism concentrations are in New York City, and estimated losses are largely driven by the Property and Workers’ 
Compensation lines of business. At our largest exposure location, modeled losses for a five-ton bomb attack net of the Terrorism Risk 
Insurance Program Reauthorization Act (TRIPRA) and reinsurance recoveries are estimated to be $2.4 billion based on the 
exposures as of October 1, 2019.  

Our exposure to terrorism risk in the U.S. is mitigated by TRIPRA in addition to limited private reinsurance protections. TRIPRA covers 
terrorist attacks within the United States or U.S. missions and against certain U.S. carriers or vessels and excludes certain lines of 
business as specified by applicable law. In 2020, TRIPRA covers 80 percent of insured losses above a deductible. The current 
estimate of our deductible is approximately $2.0 billion for 2019.  

We offer terrorism coverage in many other countries through various insurance products and participate in country terrorism pools 
when applicable. International terrorism exposure is estimated using scenario-based modeling and exposure concentration is 
monitored routinely. Targeted reinsurance purchases are made for some lines of business to cover potential losses due to terrorist 
attacks. We also rely on the government-sponsored and government-arranged terrorism reinsurance programs, including pools, in 
force in applicable non-U.S. jurisdictions.  

Life and Retirement Companies’ Key Risks 

We manage risk through product design, experience monitoring, pricing and underwriting discipline, risk limits, reinsurance and active 
monitoring and management of the relationships between assets and liabilities, including hedging. 

For Life and Retirement companies, risks include the following: 

  Longevity risk – represents the risk of an increase in value of an annuity policy or a payout benefit as a result of actual mortality 
experience being lower than the expected mortality experience. This risk could arise from medical advancement and longer-term 
societal health changes. This risk exists in a number of our product lines but is most significant for our annuity products. 

  Morbidity risk – represents the risk arising from actual morbidity (e.g. illness, disability or disease) incidence rate being higher 
than expected or the length of the claims extending longer than expected resulting in a higher overall benefit payout. This risk 
could arise from longer-term medical advances in detection and treatment for various diseases and medical conditions. This risk 
exists in a number of our product lines such as accident and health and long –term care businesses which for the most part are in 
run-off, and ceded to Fortitude Re and U.S. group benefits which AIG has almost fully exited. 

  Mortality risk – represents the risk of loss arising from actual mortality experience being higher than expected mortality 

experience. This risk could arise from pandemics or other events, including longer-term societal changes that cause higher-than-
expected mortality. This risk exists in a number of our product lines, but is most significant for our life insurance products. 

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ITEM 7 | Enterprise Risk Management 

  Policyholder behavior risk (including full and partial surrender/lapse risk) – represents the risk that actual policyholder 

behavior differs from expected behavior in a manner that has an adverse effect on our operating results. There are many related 
assumptions made when products are sold, including how long the contracts will persist and other assumptions which impact the 
expected utilization of contract benefits, options and guarantees. Actual experience can vary significantly from these assumptions. 
This risk is impacted by a number of factors including changes in market conditions, especially changes in the levels of interest 
rate and equity markets, tax law, regulations, competitive landscape and policyholder preferences. This risk exists in many of our 
product lines, but most notably within the annuity portfolio of business. 

The emergence of significant adverse experience compared to the initial assumptions at policy issuance or revised expectations 
would require an adjustment to DAC and benefit reserves, which could have a material adverse effect on our consolidated results of 
operations for a particular period.  

For additional discussion of the impact of actual and expected experience on DAC and benefit reserves see Critical Accounting 
Estimates – Future Policy Benefits for Life and Accident and Health Insurance Contracts and Critical Accounting Estimates – 
Guaranteed Benefit Features of Variable Annuity Products. For additional discussion of business risks see Item 1A. Risk Factors — 
Business and Operations. 

Variable Annuity, Index Annuity and Universal Life Risk Management and Hedging Programs 

Our Individual and Group Retirement businesses offer variable annuity products with guaranteed living benefit (GLB) riders that 
guarantee a certain level of lifetime benefits. GLBs are accounted for as embedded derivatives measured at fair value, with changes 
in the fair value recorded in Other realized capital gains (losses). GLB features subject the Life and Retirement companies to market 
risk, including exposure to changes in levels of interest rates, equity prices, credit spreads and market volatility. 

Variable annuity product design is the first step in managing our exposure to these market risks. Risk mitigation features of our 
variable annuity product design include GLB rider fees indexed to an equity market volatility index, which can provide additional fee 
assessments in periods of increased market volatility, required minimum allocations to fixed accounts to reduce overall equity 
exposure, and for some of the variable annuity products, the utilization of volatility control funds, which have an ability to reduce 
equity exposures in the funds in response to changes in market volatility, even under sudden or extreme market movements. 

After reflecting our product risk-mitigating features, we hedge our remaining economic exposure to market risk within GLB features 
through our variable annuity hedging program, which is designed to offset certain changes in the economic value of these GLB 
embedded derivatives, within established thresholds. The hedging program is designed to provide additional protection against large 
and combined movements in levels of interest rates, equity prices, credit spreads and market volatility under multiple scenarios. 

Our hedging program utilizes an economic hedge target, which represents our estimate of the underlying economic risks in our GLB 
riders, based on the present value of the future expected benefit payments for the GLB, less the present value of future GLB rider 
fees, over numerous stochastic scenarios. This stochastic projection method uses best estimate assumptions for policyholder 
behavior (including mortality, lapses, withdrawals and benefit utilization) in conjunction with market scenarios calibrated to observable 
equity and interest rate option prices. Policyholder behaviors are regularly evaluated to compare current assumptions to actual 
experience and, if appropriate, changes are made to the policyholder behavior assumptions. The risk of changes in policyholder 
behavior is not explicitly hedged, and such differences between expected and actual policyholder behaviors will result in hedge 
ineffectiveness. 

Due to differences between the calculation of the value of the economic hedge target and the U.S. GAAP valuation of the embedded 
derivative, which include differences in the treatment of rider fees and exclusion of certain risk margins and other differences in 
discount rates, we expect relative movements in the value of the economic hedge target and the U.S. GAAP embedded derivative 
valuation will vary over time with changes in levels of equity markets, interest rates, credit spreads and volatility.  

For information on the impact on our consolidated pre-tax income from the change in fair value of the embedded derivatives and the 
hedging portfolio, as well as additional discussion of differences between the economic hedge target and the valuation of the 
embedded derivatives see Insurance Reserves – Life and Annuity Reserves and DAC – Variable Annuity Guaranteed Benefits and 
Hedging Results. 

In designing the hedging portfolio for our variable annuity hedging program, we make assumptions and projections about the future 
performance of the underlying contract mutual funds. To project future account value changes, we use these assumptions about how 
each of the underlying mutual funds will perform. We map the mutual funds to a set of publicly traded indices that we believe best 
represent the liability to be hedged. Basis risk exists due to the variance between fund returns projected under these assumptions 
and actual fund returns, which may result in variances between changes in the value of the hedging portfolio and changes in the 
economic value of the hedge target. Net hedge results and the associated cost of hedging are also impacted by differences between 
realized volatility and implied volatility. 

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ITEM 7 | Enterprise Risk Management 

Our  hedging  programs  associated  with  index  annuity  and  index  universal  life  products,  are  designed  to  manage  market  risk 
associated  with  the  index  crediting  strategies  offered  on  these  product  platforms.  These  hedging  programs  are  designed  to  offset 
economic risk arising in conjunction with index returns, associated with the crediting strategies that will be occurring during the current 
crediting rate reset period. These programs utilize derivative instruments, including but not limited to equity index options and futures 
contracts. Similarly, as with the variable annuities, there are differences between the calculation of the value of the economic hedge 
target  and  the  U.S.  GAAP  valuation  of  the  index  annuity  and  index  life  embedded  derivatives,  which  can  lead  to  variances  in  their 
relative movements. 

To manage the capital market exposures embedded within the economic hedge target, we identify and hedge market sensitivities to 
changes in equity markets, interest rates, volatility and for variable annuities, credit spreads. Each hedge program purchases 
derivative instruments or securities having sensitivities that offset corresponding sensitivities in the associated economic hedge 
targets, within internally defined threshold limits. Since the relative movements of the hedging portfolio and the economic hedge target 
vary over time or with market changes, the net exposure can be outside the threshold limits, and adjustments to the hedging portfolio 
are made periodically to return the net exposure to within the threshold limits.  

Our hedging programs utilize various derivative instruments, including but not limited to equity options, futures contracts, interest rate 
swaps and swaptions, as well as other hedging instruments. In addition, within the variable annuities hedging program, we purchase 
certain fixed income securities. The majority of these securities are classified as available for sale, with a relatively small portion for 
which we elect the fair value option. To minimize counterparty credit risk the majority of the derivative instruments utilized within the 
hedging programs are cleared through global exchanges. Over the counter derivatives utilized within the hedging programs are highly 
collateralized. 

The hedging programs are monitored on a daily basis to ensure that the economic hedge targets and the associated derivative 
portfolios are within the threshold limits, pursuant to the approved hedging strategies. Daily risk monitoring verifies that the net risk 
exposures are within the approved net risk exposure threshold limits. In addition, monthly stress tests are performed to determine the 
program’s effectiveness relative to the applicable limits, under an array of combined severe market stresses in equity prices, interest 
rates, volatility and credit spreads. Finally, hedging strategies are reviewed regularly to gauge their effectiveness in managing our 
market exposures in the context of our overall risk appetite. 

Reinsurance Activities 

Reinsurance is used primarily to manage overall capital adequacy and mitigate the insurance loss (Life and Non-Life) exposure 
related to certain events, such as natural and man-made catastrophes, death events, or single policy level events. Our subsidiaries 
operate worldwide primarily by underwriting and accepting risks for their direct account on a gross basis and reinsuring a portion of 
the exposure on either an individual risk or an aggregate basis to the extent those risks exceed the desired retention level. In addition, 
as a condition of certain direct underwriting transactions, we may be required by clients, agents or regulation to cede all or a portion of 
risks to specified reinsurance entities, such as captives, other insurers, local reinsurers and compulsory pools. 

Reinsurance markets include: 
  Traditional local and global reinsurance markets including those in the United States, Bermuda, London and Europe, accessed 

directly and through reinsurance intermediaries; 

  Capital markets through insurance-linked securities and collateralized reinsurance transactions, such as catastrophe bonds, 

sidecars and similar vehicles; and 

  Other insurers that engage in both direct and assumed reinsurance. 

The form of reinsurance we may choose from time to time will generally depend on whether we are seeking: 
  proportional reinsurance, whereby we cede a specified percentage of premiums and losses to reinsurers; 

  non-proportional or excess of loss reinsurance, whereby we cede all or a specified portion of losses in excess of a specified 

amount on a per risk, per occurrence (including catastrophe reinsurance) or aggregate basis; or 

 

facultative contracts that reinsure individual policies. 

We continually evaluate the relative attractiveness of different forms of reinsurance contracts and different markets that may be used 
to achieve our risk and profitability objectives. 

Reinsurance contracts do not relieve our subsidiaries from their direct obligations to insureds. However, an effective reinsurance 
program substantially mitigates our exposure to potentially significant losses. 

In certain markets, we are required to participate on a proportional basis in reinsurance pools based on our relative share of direct 
writings in those markets. Such mandatory reinsurance generally covers higher-risk consumer exposures such as assigned-risk 
automobile and earthquake, as well as certain commercial exposures such as workers’ compensation. 

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ITEM 7 | Enterprise Risk Management 

Reinsurance Recoverable 

AIG’s reinsurance recoverable assets are comprised of: 

  Paid losses recoverable – balances due from reinsurers for losses and loss adjustment expenses paid by our subsidiaries and 

billed, but not yet collected. 

  Ceded loss reserves – ultimate ceded reserves for losses and loss adjustment expenses, including reserves for claims reported 

but not yet paid and estimates for IBNR. 

  Ceded reserves for unearned premiums. 

  Life and Annuity reinsurance recoverables (ceded policy and claim reserves and policyholder contract deposits). 

At December 31, 2019, total reinsurance recoverable assets were $38.0 billion. These assets include general reinsurance paid losses 
recoverable of $1.8 billion, ceded loss reserves of $31.4 billion including reserves for IBNR claims, and ceded reserves for unearned 
premiums of $3.2 billion, as well as life reinsurance recoverable of $1.5 billion. The methods used to estimate IBNR and to establish 
the resulting ultimate losses involve projecting the frequency and severity of losses over multiple years. These methods are 
continually reviewed and updated by management. Any adjustments are reflected in income. We believe that the amount recorded for 
ceded loss reserves at December 31, 2019 reflects a reasonable estimate of the ultimate losses recoverable. Actual losses may, 
however, differ from the reserves currently ceded.  

The Reinsurance Credit Department (RCD) conducts periodic detailed assessments of the financial strength and condition of current 
and potential reinsurers, both foreign and domestic. The RCD monitors both the financial condition of reinsurers as well as the total 
reinsurance recoverable ceded to reinsurers, and sets limits with regard to the amount and type of exposure we are willing to take 
with reinsurers. As part of these assessments, we attempt to identify whether a reinsurer is appropriately licensed, assess its financial 
capacity and liquidity, and evaluate the local economic and financial environment in which a foreign reinsurer operates. The RCD 
reviews the nature of the risks ceded and the need for measures, including collateral to mitigate credit risk. For example, in our treaty 
reinsurance contracts, we frequently include provisions that require a reinsurer to post collateral or use other measures to reduce 
exposure when a referenced event occurs. Furthermore, we limit our unsecured exposure to reinsurers through the use of credit 
triggers such as insurer financial strength rating downgrades, declines in regulatory capital, or relevant risk-based capital (RBC) ratios 
fall below certain levels. We also set maximum limits for reinsurance recoverable exposure, which in some cases is the recoverable 
amount plus an estimate of the maximum potential exposure from unexpected events for a reinsurer. In addition, credit executives 
within ERM review reinsurer exposures and credit limits and approve reinsurer credit limits above specified levels. Finally, even where 
we conclude that uncollateralized credit risk is acceptable, we require collateral from active reinsurance counterparties where it is 
necessary for our subsidiaries to recognize the reinsurance recoverable assets for statutory accounting purposes. At December 31, 
2019, we held $23.1 billion of collateral, in the form of funds withheld, securities in reinsurance trust accounts and/or irrevocable 
letters of credit, in support of reinsurance recoverable assets from unaffiliated reinsurers.  

The following table presents information for each reinsurer representing in excess of five percent of our total reinsurance 
recoverable assets: 

At December 31, 2019 

(in millions) 
Reinsurer: 

S&P 

Rating(a)  Rating(a) 

A.M. 
Gross 
Best  Reinsurance 
Assets  

Percent of  
Reinsurance  
Assets(b)  

Collateral 
Held(c) 

  Uncollateralized 
Reinsurance 
Assets 

Berkshire Hathaway Group of Companies 
Swiss Reinsurance Group of Companies 

AA+ 
AA- 

A++  $ 
A+  $ 

14,561  (d) 
4,437 

38.3  %  $ 
11.7  %  $ 

14,403 
1,797 

$ 
$ 

158 
2,640 

(a)  The financial strength ratings reflect the ratings of the various reinsurance subsidiaries of the companies listed as of January 28, 2020. 

(b)  Total reinsurance assets include both Property Casualty and Life and Retirement reinsurance recoverable. 

(c)  Excludes collateral held in excess of recoverable balances.  

(d)  Includes $13.9 billion recoverable under the 2011 retroactive asbestos reinsurance transaction and the 2017 adverse development reinsurance agreement.  

At December 31, 2019, we had no significant reinsurance recoverable due from any individual reinsurer that was financially troubled. 
Reduced profitability associated with lower rates could potentially result in reduced capacity or rating downgrades for some 
reinsurers. The RCD, in conjunction with the credit executives within ERM, reviews these developments, monitors compliance with 
credit triggers that may require the reinsurer to post collateral, and seeks to use other appropriate means to mitigate any material 
risks arising from these developments.  

For further discussion of reinsurance recoverable see Critical Accounting Estimates – Reinsurance Assets. 

AIG | 2019 Form 10-K                         165 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7 | Enterprise Risk Management 

OTHER BUSINESS RISKS 

Derivative Transactions  

We utilize derivatives principally to enable us to hedge exposure associated with changes in levels of interest rates, currencies, credit, 
commodities, equity prices and other risks. Credit risk associated with derivative counterparties exists for a derivative contract when 
that contract has a positive fair value to us. The maximum potential exposure will increase or decrease during the life of the derivative 
commitments as a function of maturity and market conditions. All derivative transactions must be transacted within counterparty limits 
that have been approved by ERM. 

We evaluate counterparty credit quality via an internal analysis that is consistent with the AIG Credit Policy. We utilize various credit 
enhancements, including letters of credit, guarantees, collateral, credit triggers, credit derivatives, margin agreements and 
subordination to reduce the credit risk related to outstanding financial derivative transactions. We require credit enhancements in 
connection with specific transactions based on, among other things, the creditworthiness of the counterparties, and transaction size 
and maturity. Furthermore, we enter into certain agreements that have the benefit of set-off and close-out netting provisions, such as 
ISDA Master Agreements. These provisions provide that, in the case of an early termination of a transaction, we can set off 
receivables from a counterparty against payables to the same counterparty arising out of all covered transactions. As a result, where 
a legally enforceable netting agreement exists, the fair value of the transaction with the counterparty represents the net sum of 
estimated fair values. 

The fair value of our interest rate, currency, credit, commodity and equity swaps, options, swaptions, and forward commitments, 
futures, and forward contracts reported as a component of Other assets, was approximately $0.8 billion at  December 31, 2019 and 
$0.9 billion at December 31, 2018. Where applicable, these amounts have been determined in accordance with the respective master 
netting agreements. 

The following table presents the fair value of our derivatives portfolios in asset positions by internal counterparty credit 
rating: 

At December 31, 
(in millions) 
Rating: 
AAA 
AA 
A 
BBB 
Below investment grade* 

Total 

*  Below investment grade includes not rated. 

2019 

2018 

45 
19 
145 
553 
31 
793 

$ 

$ 

37 
4 
81 
619 
174 
915 

$ 

$ 

For additional discussion related to derivative transactions see Note 12 to the Consolidated Financial Statements.

166                            AIG | 2019 Form 10-K 

  
 
 
 
 
G l o s s a r y  

Glossary 

Accident year  The annual calendar accounting period in which loss events occurred, regardless of when the losses are actually 
reported, booked or paid. 

Accident year combined ratio, as adjusted  The combined ratio excluding catastrophe losses and related reinstatement premiums, 
prior year development, net of premium adjustments, and the impact of reserve discounting.  

Accident year loss ratio, as adjusted  The loss ratio excluding catastrophe losses and related reinstatement premiums, prior year 
development, net of premium adjustments, and the impact of reserve discounting.  

Acquisition ratio  Acquisition costs divided by net premiums earned.  Acquisition costs are those costs incurred to acquire new and 
renewal insurance contracts and also include the amortization of VOBA and DAC. Acquisition costs vary with sales and include, but 
are not limited to, commissions, premium taxes, direct marketing costs and certain costs of personnel engaged in sales support 
activities such as underwriting.  

Additional premium represents a premium on an insurance policy over and above the initial premium imposed at the beginning of 
the policy. An additional premium may be assessed if the insured’s risk is found to have increased significantly. 

Adjusted revenues exclude Net realized capital gains (losses), income from non-operating litigation settlements (included in Other 
income for GAAP purposes) and changes in fair value of securities used to hedge guaranteed living benefits (included in Net 
investment income for GAAP purposes). Adjusted revenues is a GAAP measure for our operating segments. 

Assets under administration include assets under management and Retail Mutual Funds and Group Retirement mutual fund assets 
that we sell or administer.  

Assets under management include assets in the general and separate accounts of our subsidiaries that support liabilities and 
surplus related to our life and annuity insurance products and the notional value of stable value wrap contracts. 

Base Spread  Net investment income excluding income from alternative investments and other enhancements, less interest credited 
excluding amortization of sales inducement assets. 

Base Yield  Net investment income excluding income from alternative investments and other enhancements, as a percentage of 
average base invested asset portfolio, which excludes alternative investments, other bond securities and certain other investments for 
which the fair value option has been elected. Base yield includes returns from base portfolio including accretion and income (loss) 
from certain other invested assets. 

Book value per common share, excluding accumulated other comprehensive income (AOCI) and Book value per common 
share, excluding AOCI and deferred tax assets (DTA) (Adjusted book value per common share) are non-GAAP measures and 
are used to show the amount of our net worth on a per-common share basis. Book value per common share, excluding AOCI, is 
derived by dividing total AIG common shareholders’ equity, excluding AOCI, by total common shares outstanding. Adjusted book value 
per common share is derived by dividing total AIG common shareholders’ equity, excluding AOCI and DTA (Adjusted Common 
Shareholders’ Equity), by total common shares outstanding.  

Casualty insurance  Insurance that is primarily associated with the losses caused by injuries to third persons, i.e., not the insured, 
and the legal liability imposed on the insured as a result. 

Combined ratio  Sum of the loss ratio and the acquisition and general operating expense ratios. 

CSA Credit Support Annex  A legal document generally associated with an ISDA Master Agreement that provides for collateral 
postings which could vary depending on ratings and threshold levels. 

CVA  Credit Valuation Adjustment  The CVA adjusts the valuation of derivatives to account for nonperformance risk of our 
counterparty with respect to all net derivative assets positions. Also, the CVA reflects the fair value movement in AIGFP's asset 
portfolio that is attributable to credit movements only, without the impact of other market factors such as interest rates and foreign 
exchange rates. Finally, the CVA also accounts for our own credit risk in the fair value measurement of all derivative net liability 
positions and liabilities where AIG has elected the fair value option, when appropriate.  

DAC  Deferred Policy Acquisition Costs  Deferred costs that are incremental and directly related to the successful acquisition of new 
business or renewal of existing business. 

AIG | 2019 Form 10-K                         167 

   
 
 
 
G l o s s a r y  

DAC Related to Unrealized Appreciation (Depreciation) of Investments  An adjustment to DAC and Reserves for investment-
oriented products, equal to the change in DAC and Unearned Revenue amortization that would have been recorded if fixed maturity 
securities available for sale and also, prior to 2018, equity securities at fair value had been sold at their stated aggregate fair value 
and the proceeds reinvested at current yields.  An adjustment to benefit reserves for investment-oriented products is also recognized 
to reflect the application of the benefit ratio to the accumulated assessments that would have been recorded if fixed maturity securities 
available for sale and also, prior to 2018, equity securities at fair value had been sold at their stated aggregate fair value and the 
proceeds reinvested at current yields (collectively referred to as “shadow Investment-Oriented Adjustments”). 

For long-duration traditional products, significant unrealized appreciation of investments in a sustained low interest rate environment 
may cause additional future policy benefit liabilities to be recorded (shadow loss reserves). 

Deferred Gain on Retroactive Reinsurance  Retroactive reinsurance is a reinsurance contract in which an assuming entity agrees 
to reimburse a ceding entity for liabilities incurred as a result of past insurable events. If the amount of premium paid by the ceding 
reinsurer is less than the related ceded loss reserves, the resulting gain is deferred and amortized over the settlement period of the 
reserves. Any related development on the ceded loss reserves recoverable under the contract would increase the deferred gain if 
unfavorable, or decrease the deferred gain if favorable. 

Expense ratio  Sum of acquisition expenses and general operating expenses, divided by net premiums earned. 

General operating expense ratio  General operating expenses divided by net premiums earned. General operating expenses are 
those costs that are generally attributed to the support infrastructure of the organization and include but are not limited to personnel 
costs, projects and bad debt expenses. General operating expenses exclude losses and loss adjustment expenses incurred, 
acquisition expenses, and investment expenses. 

GIC/GIA  Guaranteed Investment Contract/Guaranteed Investment Agreement  A contract whereby the seller provides a guaranteed 
repayment of principal and a fixed or floating interest rate for a predetermined period of time. 

IBNR  Incurred But Not Reported  Estimates of claims that have been incurred but not reported to us. 

ISDA Master Agreement  An agreement between two counterparties, which may have multiple derivative transactions with each 
other governed by such agreement, that generally provides for the net settlement of all or a specified group of these derivative 
transactions, as well as pledged collateral, through a single payment, in a single currency, in the event of a default on, or affecting 
any, one derivative transaction or a termination event affecting all, or a specified group of, derivative transactions. 

LAE  Loss Adjustment Expenses  The expenses directly attributed to settling and paying claims of insureds and include, but are not 
limited to, legal fees, adjuster’s fees and the portion of general expenses allocated to claim settlement costs.  

Loan-to-Value Ratio  Principal amount of loan amount divided by appraised value of collateral securing the loan. 

Loss Ratio  Losses and loss adjustment expenses incurred divided by net premiums earned.  

Loss reserve development  The increase or decrease in incurred losses and loss adjustment expenses related to prior years as a 
result of the re-estimation of loss reserves at successive valuation dates for a given group of claims. 

Loss reserves  Liability for unpaid losses and loss adjustment expenses. The estimated ultimate cost of settling claims relating to 
insured events that have occurred on or before the balance sheet date, whether or not reported to the insurer at that date. 

Master netting agreement  An agreement between two counterparties who have multiple derivative contracts with each other that 
provides for the net settlement of all contracts covered by such agreement, as well as pledged collateral, through a single payment, in 
a single currency, in the event of default on or upon termination of any one such contract. 

Natural catastrophe losses are generally weather or seismic events having a net impact on AIG in excess of $10 million each and 
man-made catastrophe losses, such as terrorism and civil disorders that exceed the $10 million threshold. 

Net premiums written represent the sales of an insurer, adjusted for reinsurance premiums assumed and ceded, during a given 
period. Net premiums earned are the revenue of an insurer for covering risk during a given period. Net premiums written are a 
measure of performance for a sales period, while Net premiums earned are a measure of performance for a coverage period. 

168                            AIG | 2019 Form 10-K 

   
 
 
G l o s s a r y  

Noncontrolling interests The portion of equity ownership in a consolidated subsidiary not attributable to the controlling parent 
company. 

Policy fees An amount added to a policy premium, or deducted from a policy cash value or contract holder account, to reflect the cost 
of issuing a policy, establishing the required records, sending premium notices and other related expenses. 

Pool  A reinsurance arrangement whereby all of the underwriting results of the pool members are combined and then shared by each 
member in accordance with its pool participation percentage.  

Premiums and deposits – Life and Retirement includes direct and assumed amounts received and earned on traditional life 
insurance policies, group benefit policies and life-contingent payout annuities, as well as deposits received on universal life, 
investment-type annuity contracts, FHLB funding agreements and mutual funds. 

Prior year development See Loss reserve development. 

RBC Risk-Based Capital  A formula designed to measure the adequacy of an insurer’s statutory surplus compared to the risks 
inherent in its business. 

Reinstatement premiums Additional premiums payable to reinsurers or receivable from insurers to restore coverage limits that have 
been reduced or exhausted as a result of reinsured losses under certain excess of loss reinsurance treaties. 

Reinsurance The practice whereby one insurer, the reinsurer, in consideration of a premium paid to that insurer, agrees to indemnify 
another insurer, the ceding company, for part or all of the liability of the ceding company under one or more policies or contracts of 
insurance which it has issued. 

Retroactive Reinsurance See Deferred Gain on Retroactive Reinsurance. 

Return on common equity – Adjusted after-tax income excluding AOCI and DTA (Adjusted return on common equity) is a 
non-GAAP measure and is used to show the rate of return on common shareholders’ equity. Adjusted return on common equity is 
derived by dividing actual or annualized adjusted after-tax income attributable to AIG common shareholders by average Adjusted 
Common Shareholders’ Equity.  

Return premium represents amounts given back to the insured in the case of a cancellation, an adjustment to the rate or an 
overpayment of an advance premium. 

Severe losses are defined as non-catastrophic individual first-party losses, surety and trade credit losses greater than $10 million, 
net of related reinsurance and salvage and subrogation.  

SIA Sales Inducement Asset  Represents enhanced crediting rates or bonus payments to contract holders on certain annuity and 
investment contract products that meet the criteria to be deferred and amortized over the life of the contract. 

Solvency II  Legislation in the European Union which reforms the insurance industry’s solvency framework, including minimum capital 
and solvency requirements, governance requirements, risk management and public reporting standards.  The Solvency II Directive 
(2009/138/EEC) was adopted on November 25, 2009 and became effective on January 1, 2016. 

Subrogation  The amount of recovery for claims we have paid our policyholders, generally from a negligent third party or such party’s 
insurer.  

Surrender charge  A charge levied against an investor for the early withdrawal of funds from a life insurance or annuity contract, or 
for the cancellation of the agreement.  

Surrender rate represents annualized surrenders and withdrawals as a percentage of average reserves and Group Retirement 
mutual fund assets under administration. 

Unearned premium reserve  Liabilities established by insurers and reinsurers to reflect unearned premiums, which are usually 
refundable to policyholders if an insurance or reinsurance contract is canceled prior to expiration of the contract term. 

VOBA  Value of Business Acquired  Present value of projected future gross profits from in-force policies of acquired businesses.

AIG | 2019 Form 10-K                         169 

   
 
 
 
A c r o n y m s  

Acronyms 

A&H Accident and Health Insurance 

GMWB  Guaranteed Minimum Withdrawal Benefits 

ABS  Asset-Backed Securities 

AUM  Assets Under Management 

ISDA  International Swaps and Derivatives Association, Inc. 

Moody's Moody's Investors’ Service Inc. 

CDO  Collateralized Debt Obligations 

NAIC  National Association of Insurance Commissioners 

CDS  Credit Default Swap 

CMA  Capital Maintenance Agreement 

NM  Not Meaningful 

OTC Over-the-Counter 

CMBS  Commercial Mortgage-Backed Securities 

OTTI  Other-Than-Temporary Impairment 

EGPs  Estimated gross profits 

RMBS  Residential Mortgage-Backed Securities 

FASB  Financial Accounting Standards Board 

S&P  Standard & Poor’s Financial Services LLC 

FRBNY  Federal Reserve Bank of New York 

SEC  Securities and Exchange Commission 

GAAP  Accounting principles generally accepted in the United 
States of America 

URR  Unearned revenue reserve 

GMDB  Guaranteed Minimum Death Benefits 

VIE  Variable Interest Entity 

170                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
ITEM 7A | Quantitative and Qualitative Disclosures about Market Risk 

ITEM 7A | Quantitative and Qualitative Disclosures about Market 
Risk  

The information required by this item is set forth in the Enterprise Risk Management section of Item 7. Management’s Discussion and 
Analysis of Financial Condition and Results of Operations and is incorporated herein by reference.

AIG | 2019 Form 10-K                         171 

  
 
 
 
Part II 
ITEM 8 | Financial Statements and Supplementary Data 

AMERICAN INTERNATIONAL GROUP, INC.  

REFERENCE TO FINANCIAL STATEMENTS AND SCHEDULES 

FINANCIAL STATEMENTS 
Report of Independent Registered Public Accounting Firm 
Consolidated Balance Sheets at December 31, 2019 and 2018 
Consolidated Statements of Income for the years ended December 31, 2019, 2018 and 2017 
Consolidated Statements of Comprehensive Income (Loss) for the years ended December 31, 2019, 2018 and 2017 
Consolidated Statements of Equity for the years ended December 31, 2019, 2018 and 2017 
Consolidated Statements of Cash Flows for the years ended December 31, 2019, 2018 and 2017 
Notes to Consolidated Financial Statements 
NOTE 1. 
NOTE 2. 
NOTE 3. 
NOTE 4. 
NOTE 5. 
NOTE 6. 
NOTE 7. 
NOTE 8. 
NOTE 9. 
NOTE 10. 
NOTE 11. 
NOTE 12. 
NOTE 13. 
NOTE 14. 
NOTE 15. 
NOTE 16. 
NOTE 17. 
NOTE 18. 
NOTE 19. 
NOTE 20. 
NOTE 21. 
NOTE 22. 
NOTE 23. 
NOTE 24. 
NOTE 25. 
NOTE 26 
Schedules 
SCHEDULE I 
SCHEDULE II  Condensed Financial Information of Registrant at December 31, 2019 and 2018 and for the years ended December 31, 

Basis of Presentation 
Summary of Significant Accounting Policies 
Segment Information 
Held-For-Sale Classification 
Business Combination 
Fair Value Measurements 
Investments 
Lending Activities 
Reinsurance 
Deferred Policy Acquisition Costs 
Variable Interest Entities 
Derivatives and Hedge Accounting 
Goodwill and Other Intangible Assets 
Insurance Liabilities 
Variable Life and Annuity Contracts 
Debt  
Contingencies, Commitments and Guarantees 
Equity 
Earnings Per Common Share 
Statutory Financial Data and Restrictions 
Share-Based Compensation Plans 
Employee Benefits 
Income Taxes 
Quarterly Financial Information (Unaudited) 
Information Provided in Connection with Outstanding Debt 
Subsequent Events 

Summary of Investments — Other than Investments in Related Parties at December 31, 2019 

2019, 2018 and 2017 

SCHEDULE III  Supplementary Insurance Information at December 31, 2019 and 2018 and for the years ended December 31, 2019, 

2018 and 2017 

SCHEDULE IV  Reinsurance at December 31, 2019, 2018 and 2017 and for the years then ended 
SCHEDULE V  Valuation and Qualifying Accounts for the years ended December 31, 2019, 2018 and 2017 

172                            AIG | 2019 Form 10-K 

Page 

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246 
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287 
289 
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ITEM 8 | Report of Independent Registered Public Accounting Firm 

Report of Independent Registered Public Accounting Firm 

To the Board of Directors and Shareholders of American International Group, Inc. 

Opinions on the Financial Statements and Internal Control over Financial Reporting 

We have audited the accompanying consolidated balance sheets of American International Group, Inc. and its subsidiaries (the “Company”) as of 
December 31, 2019 and 2018, and the related consolidated statements of income, comprehensive income (loss), equity, and cash flows for each of 
the three years in the period ended December 31, 2019, including the related notes and financial statement schedules listed in the accompanying 
index (collectively referred to as the “consolidated financial statements”). We also have audited the Company's internal control over financial reporting 
as of December 31, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (COSO).   

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as 
of December 31, 2019 and 2018, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 
2019 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all 
material respects, effective internal control over financial reporting as of December 31, 2019, based on criteria established in Internal Control - 
Integrated Framework (2013) issued by the COSO. 

Basis for Opinions 

The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial 
reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in Management’s Report on Internal Control 
Over Financial Reporting appearing under Item 9A. Our responsibility is to express opinions on the Company’s consolidated financial statements and 
on the Company's internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company 
Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. 
federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain 
reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and 
whether effective internal control over financial reporting was maintained in all material respects.   

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated 
financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a 
test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the 
accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial 
statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, 
assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the 
assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our 
audits provide a reasonable basis for our opinions. 

Definition and Limitations of Internal Control over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial 
reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s 
internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, 
accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are 
recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide 
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have 
a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation 
of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of 
compliance with the policies or procedures may deteriorate. 

Critical Audit Matters 

The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were 
communicated or required to be communicated to the audit committee and that (i) relate to accounts or disclosures that are material to the 
consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit 
matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical 
audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate. 

AIG | 2019 Form 10-K                         173 

  
 
 
 
ITEM 8 | Report of Independent Registered Public Accounting Firm 

Valuation of Certain Level 3 Fixed Maturity Securities 

As described in Note 6 to the consolidated financial statements, as of December 31, 2019, the total fair value of the Company’s level 3 fixed maturity 
securities, including bonds available for sale and other bond securities, was $29.7 billion, comprised of residential mortgage backed securities, 
commercial mortgage backed securities, collateralized debt obligations, other asset-backed securities, and fixed maturity securities issued by 
corporations (including private placements), municipalities, and other governmental agencies. As the volume or level of market activity for these 
securities is limited, management determines fair value either by requesting brokers who are knowledgeable about the particular security to provide a 
price quote, which according to management is generally non-binding, or by employing market accepted valuation models. In both cases, certain 
inputs used to determine fair value may not be observable in the market. For certain private placement securities, fair value is determined based on 
discounted cash flow models using discount rates based on credit spreads, yields or price levels of comparable securities, adjusted for illiquidity and 
structure. For other level 3 securities, such assumptions may include loan delinquencies and defaults, loss severity, and prepayments. As disclosed by 
management, fair value estimates are subject to management review to ensure valuation models and related inputs are reasonable. 

The principal considerations for our determination that performing procedures relating to the valuation of certain level 3 fixed maturity securities is a 
critical audit matter are (i) the valuation involved the application of significant judgment by management to determine the fair value of these securities, 
which led to a high degree of auditor subjectivity and judgment in performing the audit procedures relating to the aforementioned assumptions that are 
used to determine the fair value, (ii) there was significant audit effort and judgment in evaluating the audit evidence related to the valuation, and (iii) the 
audit effort involved the use of professionals with specialized skill and knowledge to assist in performing procedures and evaluating the audit evidence 
obtained. 

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the 
consolidated financial statements. These procedures included testing the effectiveness of controls relating to the valuation of level 3 fixed maturity 
securities, including controls related to (i) management’s review over the pricing function and (ii) identifying and resolving pricing exceptions. These 
procedures also included, among others, obtaining independent third party vendor pricing, where available, and the involvement of professionals with 
specialized skill and knowledge to assist in developing an independent range of prices for a sample of securities. Developing the independent range of 
prices involved testing the completeness and accuracy of data used by management on a sample basis and evaluating management’s assumptions 
noted above. The independent third party vendor pricing and the independently developed ranges were compared to management’s recorded fair 
value estimates. 

Valuation of Insurance Liabilities - Unpaid Losses and Loss Adjustment Expenses (Loss Reserves) 

As described in Note 14 to the consolidated financial statements, loss reserves represent the accumulation of estimates of unpaid claims, including 
estimates for claims incurred but not reported and loss adjustment expenses, less applicable discount. As of December 31, 2019, the Company’s total 
liability for unpaid losses and loss adjustment expenses was $78.3 billion, of which the net liability for unpaid losses and loss adjustment expenses 
was $47.3 billion, and reinsurance recoveries were $31.0 billion. Management’s estimate of the loss reserves relies on several key judgments, 
including (i) actuarial methods, (ii) relative weights given to these methods by product line, (iii) underlying actuarial assumptions, and (iv) groupings of 
similar product lines. Actuarial assumptions include (i) expected loss ratios, (ii) loss development factors, and (iii) loss cost trend factors. During 
management’s actuarial reviews, various factors are considered, including economic conditions; the legal, regulatory, judicial and social environment; 
medical cost trends; policy pricing and terms; changes in the claims handling process; and the impact of reinsurance. As described in Note 14 to the 
consolidated financial statements, management uses a combination of actuarial methods to project ultimate losses for both long-tail and short-tail 
exposures. 

The principal considerations for our determination that performing procedures relating to the valuation of loss reserves is a critical audit matter are (i) 
the valuation involved the application of significant judgment by management when developing their estimate, which led to a high degree of auditor 
subjectivity and judgment in performing the audit procedures related to the evaluation, (ii) there was significant audit effort and judgment in evaluating 
the audit evidence related to the actuarial methods, weights given to these methods by product line, groupings of similar product lines, and the 
aforementioned actuarial assumptions, and (iii) the audit effort involved the use of professionals with specialized skill and knowledge to assist in 
performing procedures and evaluating the audit evidence obtained. 

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the 
consolidated financial statements. These procedures included testing the effectiveness of controls relating to the valuation of unpaid losses and loss 
adjustment expenses and reinsurance recoveries, including controls over the selection of actuarial methods and development of significant 
assumptions, as well as controls designed to identify and address management bias and contrary evidence. These procedures also included, among 
others, the involvement of professionals with specialized skill and knowledge to assist in performing one or a combination of procedures for a sample 
of product lines, including (i) independently estimating reserves using actual historical data and loss development patterns, as well as industry data 
and other benchmarks, and comparing management’s actuarially determined reserves to these independent estimates, and (ii) evaluating 
management’s actuarial reserving methods and aforementioned factors, including actuarial assumptions and judgments impacting loss reserves and 
the consistency of management’s approach period-over-period. Performing these procedures involved testing the completeness and accuracy of data 
used by management on a sample basis.  

174                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Report of Independent Registered Public Accounting Firm 

Amortization and Recoverability of Deferred Policy Acquisition Costs for Investment-Oriented Products 

As described in Note 10 to the consolidated financial statements, as of December 31, 2019, deferred policy acquisition costs (DAC) related to 
universal life and investment-type products (collectively, investment-oriented products) were approximately $6.1 billion. Policy acquisition costs and 
policy issuance costs related to investment-oriented products are deferred and amortized, with interest, in relation to the incidence of estimated gross 
profits to be realized over the estimated lives of the contracts. As disclosed by management, estimated gross profits are affected by a number of 
factors, including current and expected interest rates, net investment income and spreads, net realized capital gains and losses, fees, surrender rates, 
mortality experience, policyholder behavior experience, equity market returns, and volatility. If the assumptions used for estimated gross profits 
change, DAC is recalculated using the updated assumptions, and any resulting adjustment is included in income. DAC for investment-oriented 
products is reviewed by management for recoverability, which involves estimating the future profitability of the current business. If actual profitability is 
substantially lower than previously estimated profitability, DAC may be subject to an impairment charge.  

The principal considerations for our determination that performing procedures relating to amortization and recoverability of DAC for investment-
oriented products is a critical audit matter are (i) there was significant judgment by management to determine the assumptions including mortality, 
surrender rates, policyholder behavior, interest rates and equity market return, which led to a high degree of auditor subjectivity and judgment in 
performing the audit procedures related to the significant assumptions used in the estimate, (ii) there was significant audit effort and judgment in 
evaluating the audit evidence relating to the significant estimated gross profit assumptions, and (iii) the audit effort involved the use of professionals 
with specialized skill and knowledge to assist in evaluating the audit evidence obtained. 

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the 
consolidated financial statements. These procedures included testing the effectiveness of controls relating to the amortization and recoverability of 
DAC for investment-oriented products, including controls over the development of significant assumptions. These procedures also included, among 
others, the involvement of professionals with specialized skill and knowledge to assist in evaluating the appropriateness of management’s 
methodology and the reasonableness of management’s assumptions used in the calculation of estimated gross profits, including mortality, surrender 
rates, policyholder behavior, interest rates and equity market return. The evaluation of the reasonableness of the assumptions included consideration 
of the consistency of the assumptions across products in relation to prior periods and in relation to management’s historical experience or observed 
industry practice. Procedures were performed to test the completeness and accuracy of data used by management in developing the assumptions on 
a sample basis. 

Valuation of Guaranteed Benefit Features of Certain Life and Annuity Products 

As described in Notes 6, 14 and 15 to the consolidated financial statements, certain variable annuity and equity-indexed annuity contracts contain 
embedded derivatives which are bifurcated from the host contracts and accounted for separately at fair value in policyholder contract deposits. As of 
December 31, 2019, the fair value of these embedded derivatives was $3.9 billion and $2.5 billion for equity-indexed annuity and variable annuities 
with guaranteed minimum withdrawal benefits, respectively. The fair value of embedded derivatives contained in certain variable annuity and equity-
indexed annuity contracts is measured based on policyholder behavior and capital market assumptions related to projected cash flows over the 
expected lives of the contracts. The policyholder behavior assumptions for these liabilities include mortality, lapses, withdrawals, and benefit utilization, 
along with an explicit risk margin to reflect a market participant’s estimates of projected cash flows. Estimates of future policyholder behavior 
assumptions are subjective and based primarily on the Company’s historical experience. The capital market assumptions related to the embedded 
derivatives for variable annuity contracts involves judgments regarding expected market rates of return, market volatility, credit spreads, correlations of 
certain market variables, fund performance, and discount rates. With respect to embedded derivatives for equity-indexed annuity contracts, option 
pricing models are used to estimate fair value, taking into account the capital market assumptions for future equity index growth rates, volatility of the 
equity index, future interest rates, and management’s ability to adjust the participation rate and the cap on equity-indexed credited rates in light of 
market conditions and policyholder behavior assumptions. Additional policyholder liabilities are also established for universal life policies with 
secondary guarantees. As of December 31, 2019, the liability for universal life secondary guarantees was $2.7 billion, which is included within 
policyholder contract deposits. The policyholder behavior assumptions for these liabilities include mortality, lapses and premium persistency. The 
capital market assumptions used for the liability for universal life secondary guarantees include discount rates and net earned rates. 

The principal considerations for our determination that performing procedures relating to the valuation of guaranteed benefit features of certain life and 
annuity products is a critical audit matter are (i) there was significant judgment by management in developing the aforementioned assumptions for the 
embedded derivatives and the additional policyholder liabilities, which led to a high degree of auditor subjectivity and judgment in performing the audit 
procedures related to the significant assumptions used in the estimate, (ii) there was significant audit effort and judgment in evaluating the audit 
evidence relating to the models and significant assumptions used by management in the valuation of the embedded derivatives and additional 
policyholder liabilities, and (iii) the audit effort involved the use of professionals with specialized skill and knowledge to assist in evaluating the audit 
evidence obtained. 

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the 
consolidated financial statements. These procedures included testing the effectiveness of controls relating to the valuation of guaranteed benefit 
features of certain life and annuity products, including controls over the development of models and assumptions. These procedures also included, 
among others, the involvement of professionals with specialized skill and knowledge to assist in performing an evaluation of the appropriateness of 
management’s methodology and the reasonableness of management’s judgments used in developing policyholder behavior and capital market 
assumptions used in estimating the valuation of guaranteed benefit features. These procedures considered the consistency of the assumptions across 
products, in relation to prior periods, and in relation to management’s historical experience or observed industry practice, and the continued 
appropriateness of unchanged assumptions. Procedures were performed to test the completeness and accuracy of data provided by management on 
a sample basis. 

AIG | 2019 Form 10-K                         175 

  
 
 
 
ITEM 8 | Report of Independent Registered Public Accounting Firm 

Recoverability of Net U.S. Federal Deferred Tax Asset 

As described in Note 23 to the consolidated financial statements, as of December 31, 2019, the Company had a net U.S. federal deferred tax asset of 
$12.5 billion. Management evaluates the recoverability of the net deferred tax asset and the need for a valuation allowance based on the weight of all 
positive and negative evidence to reach a conclusion of whether it is more likely than not that all or some portion of the deferred tax asset will not be 
realized. In assessing the recoverability of the net deferred tax asset, management considers a number of factors, which include forecasts of future 
income for each of the businesses and actual and planned business and operational changes, using assumptions about future macroeconomic and 
company specific conditions and events. Management subjects the forecasts to changes in key assumptions and evaluates the effect on tax attribute 
utilization. Management also applies changes to assumptions about the effectiveness of relevant prudent and feasible tax planning strategies. As of 
December 31, 2019, management determined that it is more likely than not that the U.S. federal net operating loss and foreign tax credit carryforwards 
will be utilized prior to expiration, and, thus, no valuation allowance has been established. 

The principal considerations for our determination that performing procedures relating to the recoverability of the net U.S. federal deferred tax asset is 
a critical audit matter are (i) there was significant judgment by management when developing their estimate of the recoverability, which led to a high 
degree of auditor subjectivity and judgment in performing the audit procedures relating to the forecasts of future income for each of the businesses, 
assumptions about future macroeconomic and company specific conditions and events, tax attribute carryforward periods, and tax planning strategies, 
(ii) there was significant audit effort and judgment in evaluating the audit evidence related to the recoverability of the net U.S. federal deferred tax 
asset, and (iii) the audit effort involved the use of professionals with specialized skill and knowledge to assist in evaluating the audit evidence obtained. 

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the 
consolidated financial statements. These procedures included testing the effectiveness of controls relating to the recoverability of the net U.S. federal 
deferred tax asset, including controls over the accuracy of input data relevant to the analysis, such as cumulative loss measurement, reversal of 
temporary differences, adjustments to forecasted pre-tax income to calculate future taxable income, and enacted and effective tax law considerations. 
These procedures also included, among others, the involvement of professionals with specialized skill and knowledge to assist in (i) evaluating 
management’s assessment of the recoverability of the net U.S. federal deferred tax asset, including the reasonableness of the application of tax law, 
(ii) testing management’s process for forecasting future income for each of the businesses, which included evaluating the impact of actual and planned 
business and operational changes, the reasonableness of assumptions about future macroeconomic and company specific conditions and events, as 
well as considering whether management demonstrated their ability and intent in executing planned strategies, (iii) testing the tax attribute 
carryforward periods, and (iv) evaluating the prudence and feasibility of the implementation of available tax planning strategies that impact the 
recoverability of the net U.S. federal deferred tax asset. 

 /s/ PricewaterhouseCoopers LLP 

New York, New York 

February 21, 2020 

We have served as the Company’s auditor since 1980.

176                            AIG | 2019 Form 10-K 

  
 
 
 
American International Group, Inc. 
Consolidated Balance Sheets 

(in millions, except for share data) 

Assets: 

Investments: 

Fixed maturity securities: 

December 31, 

December 31, 

2019 

2018 

Bonds available for sale, at fair value (amortized cost: 2019 - $233,230; 2018 - $225,780) 

$ 

251,086 

$ 

229,391 

Other bond securities, at fair value (See Note 7) 

Equity securities, at fair value (See Note 7) 

Mortgage and other loans receivable, net of allowance 

Other invested assets (portion measured at fair value: 2019 - $6,827; 2018 - $5,894) 

Short-term investments, including restricted cash of $188 in 2019 and $142 in 2018 

(portion measured at fair value: 2019 - $5,343; 2018 - $3,015) 

Total investments 

Cash 

Accrued investment income 

Premiums and other receivables, net of allowance 

Reinsurance assets, net of allowance 

Deferred income taxes 

Deferred policy acquisition costs 

Other assets, including restricted cash of $243 in 2019 and $343 in 2018 

(portion measured at fair value: 2019 - $3,151; 2018 - $973) 

Separate account assets, at fair value 

Total assets 

Liabilities: 

Liability for unpaid losses and loss adjustment expenses 

Unearned premiums 

Future policy benefits for life and accident and health insurance contracts 

Policyholder contract deposits (portion measured at fair value: 2019 - $6,910; 2018 - $4,116) 

Other policyholder funds 

Other liabilities (portion measured at fair value: 2019 - $1,100; 2018 - $1,265) 

Long-term debt (portion measured at fair value: 2019 - $2,062; 2018 - $2,213) 

Debt of consolidated investment entities 

Separate account liabilities 

Total liabilities 

Contingencies, commitments and guarantees (See Note 17) 

AIG shareholders’ equity: 

6,682 

841 

46,984 

18,792 

13,230 

337,615 

2,856 

2,334 

10,274 

37,977 

13,146 

11,207 

16,383 

93,272 

11,415 

1,253 

43,135 

19,341 

9,674 

314,209 

2,873 

2,389 

11,011 

38,172 

15,221 

12,694 

13,568 

81,847 

$ 

$ 

525,064 

$ 

491,984 

78,328 

$ 

18,269 

50,512 

151,869 

3,428 

26,609 

25,479 

9,871 

93,272 

83,639 

19,248 

44,935 

142,262 

3,568 

24,636 

26,136 

8,404 

81,847 

457,637 

434,675 

- 

- 

Series A Non-cumulative preferred stock and additional paid in capital, $5.00 par value; 100,000,000 shares  

authorized; shares issued: 2019 - 20,000 and 2018 - 0; liquidation preference $500 

485 

- 

Common stock, $2.50 par value; 5,000,000,000 shares authorized; shares issued: 2019 - 1,906,671,492 and 

2018 - 1,906,671,492 

Treasury stock, at cost; 2019 - 1,036,672,461 shares; 2018 - 1,040,062,063 shares of common stock 

Additional paid-in capital 

Retained earnings 

Accumulated other comprehensive income (loss) 

Total AIG shareholders’ equity 

Non-redeemable noncontrolling interests 

Total equity 

Total liabilities and equity 

See accompanying Notes to Consolidated Financial Statements. 

4,766 

(48,987) 

81,345 

23,084 

4,982 

65,675 

1,752 

67,427 

$ 

525,064 

$ 

4,766 

(49,144) 

81,268 

20,884 

(1,413) 

56,361 

948 

57,309 

491,984 

AIG | 2019 Form 10-K                         177 

   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
American International Group, Inc. 
Consolidated Statements of Income 

(dollars in millions, except per common share data) 

Revenues: 
Premiums 
Policy fees 
Net investment income 
Net realized capital gains (losses): 

Total other-than-temporary impairments on available for sale securities 
Portion of other-than-temporary impairments on available for sale 

fixed maturity securities recognized in Other comprehensive income (loss) 

Net other-than-temporary impairments on available for sale 

securities recognized in net income (loss) 

Other realized capital gains (losses) 

Total net realized capital gains (losses) 

Other income  

Total revenues 

Benefits, losses and expenses: 

Policyholder benefits and losses incurred 
Interest credited to policyholder account balances 
Amortization of deferred policy acquisition costs 
General operating and other expenses 
Interest expense 
(Gain) loss on extinguishment of debt  
Net (gain) loss on sale of divested businesses 

Total benefits, losses and expenses 

Income from continuing operations before income tax expense 
Income tax expense (benefit): 

Current 
Deferred 

Income tax expense 
Income (loss) from continuing operations 
Income (loss) from discontinued operations, net of income taxes 
Net income (loss) 
Less: 
Net income from continuing operations attributable to 

noncontrolling interests 

Net income (loss) attributable to AIG 
Less: Dividends on preferred stock 
Net income (loss) attributable to AIG common shareholders 

Income (loss) per common share attributable to AIG common shareholders: 

Basic: 

Income (loss) from continuing operations 
Income (loss) from discontinued operations 
Net income (loss) attributable to AIG common shareholders 

Diluted: 

Income (loss) from continuing operations 
Income (loss) from discontinued operations 
Net income (loss) attributable to AIG common shareholders 

Weighted average shares outstanding: 

Basic 
Diluted 

See accompanying Notes to Consolidated Financial Statements. 

178                            AIG | 2019 Form 10-K 

$ 

$ 
$ 
$ 

$ 
$ 
$ 

Years Ended December 31, 

2019 

2018 

2017 

$ 

30,561  $ 
3,015 
14,619 

30,614  $ 
2,791 
12,476 

(172) 

(2)   

(174) 
806 
632 
919 

49,746 

25,402 
3,832 
5,164 
8,537 
1,417 
32 
75 

44,459 

5,287 

545 
621 
1,166 
4,121 
48 
4,169 

821 
3,348 
22 
3,326  $ 

3.74  $ 
0.05  $ 
3.79  $ 

3.69  $ 
0.05  $ 
3.74  $ 

(190) 

(61)  

(251) 
121 
(130) 
1,638 

47,389 

27,412 
3,754 
5,386 
9,302 
1,309 
7 
(38) 

47,132 

257   

336 
(182) 
154 
103 
(42)  
61 

67   
(6) 
- 
(6) $ 

0.04  $ 
(0.05) $ 
(0.01) $ 

0.04  $ 
(0.05) $ 
(0.01) $ 

31,374 
2,935 
14,179 

(196) 

(31) 

(227) 
(1,153) 
(1,380) 
2,412 

49,520 

29,972 
3,592 
4,288 
9,107 
1,168 
(5) 
(68) 

48,054 

1,466 

636 
6,890 
7,526 
(6,060) 
4 
(6,056) 

28 
(6,084) 
- 
(6,084) 

(6.54) 
- 
(6.54) 

(6.54) 
- 
(6.54) 

876,750,264 
889,511,946 

898,405,537 
910,141,242 

930,561,286 
930,561,286 

   
 
 
 
 
 
 
 
 
 
 
 
     
   
 
 
 
 
 
 
 
 
 
     
   
 
 
 
     
   
American International Group, Inc. 
Consolidated Statements of Comprehensive Income (Loss) 

(in millions) 
Net income (loss) 
Other comprehensive income (loss), net of tax 

Change in unrealized appreciation (depreciation) of fixed maturity securities on  

which other-than-temporary credit impairments were taken 

Change in unrealized appreciation (depreciation) of all other investments 
Change in foreign currency translation adjustments 
Change in retirement plan liabilities adjustment 
Change in fair value of liabilities under fair value option attributable to changes in own credit risk 

Other comprehensive income (loss) 
Comprehensive income (loss) 
Comprehensive income attributable to noncontrolling interests 
Comprehensive income (loss) attributable to AIG 

See accompanying Notes to Consolidated Financial Statements. 

Years Ended December 31, 

2019 
4,169  $ 

$ 

2018 

61  $ 

2017 
(6,056) 

661 
5,689 
104 
(36) 
(3) 
6,415 
10,584 
841 
9,743  $ 

(1,000) 
(4,975) 
(349) 
28 
3 
(6,293) 
(6,232) 
76 
(6,308)  $ 

367 
1,288 
539 
41 
- 
2,235 
(3,821) 
28 
(3,849) 

$ 

AIG | 2019 Form 10-K                         179 

   
 
 
 
 
American International Group, Inc. 
Consolidated Statements of Equity 

(in millions)  

Balance, January 1, 2017 

Common stock issued under stock plans 

Purchase of common stock 

Net income (loss) attributable to AIG or 

noncontrolling interests 

Dividends on common stock 

Other comprehensive income 

Current and deferred income taxes 

Net increase due to acquisitions 

and consolidations 

Contributions from noncontrolling interests 

Distributions to noncontrolling interests 

Other 

Preferred  

Stock and 

Additional 

Accumulated 

Total AIG 

redeemable  

Non-  

Additional 

Other 

Share- 

Non-  

Paid-in  Common 

Treasury 

Paid-in  Retained  Comprehensive 

holders' 

controlling 

Capital 

Stock  

Stock 

Capital   Earnings 

Income (Loss) 

Equity 

Interests 

Total 

Equity 

$ 

-  $ 

4,766  $  (41,471)  $ 

81,064  $  28,711  $ 

3,230  $ 

76,300  $ 

558  $ 

76,858 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

147 

(325) 

(6,275) 

- 

- 

- 

- 

- 

- 

- 

4 

- 

- 

- 

- 

(4) 

- 

- 

- 

343 

- 

- 

(6,084) 

(1,172) 

- 

- 

- 

- 

- 

2 

- 

- 

- 

- 

2,235 

- 

- 

- 

- 

- 

(178) 

(6,275) 

(6,084) 

(1,172) 

2,235 

(4) 

- 

- 

- 

349 

- 

- 

28 

- 

- 

- 

101 

42 

(193) 

1 

(178) 

(6,275) 

(6,056) 

(1,172) 

2,235 

(4) 

101 

42 

(193) 

350 

Balance, December 31, 2017 

$ 

-  $ 

4,766  $  (47,595)  $ 

81,078  $  21,457  $ 

5,465  $ 

65,171  $ 

537  $ 

65,708 

Cumulative effect of change in accounting 

principle, net of tax 

Common stock issued under stock plans 

Purchase of common stock 

Net income (loss) attributable to AIG or 

noncontrolling interests 

Dividends on common stock 

Other comprehensive income (loss) 

Current and deferred income taxes 

Net increase due to acquisitions 

and consolidations 

Contributions from noncontrolling interests 

Distributions to noncontrolling interests 

Other 

Balance, December 31, 2018 

Preferred stock issued 

Common stock issued under stock plans 

Purchase of common stock 

Net income attributable to AIG or 

noncontrolling interests 

Dividends on preferred stock 

Dividends on common stock 

Other comprehensive income 

Current and deferred income taxes 

Net increase due to acquisitions 

and consolidations 

Contributions from noncontrolling interests 

Distributions to noncontrolling interests 

Other 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

189 

(1,739) 

- 

- 

- 

- 

- 

- 

- 

1 

- 

568 

(576) 

(344) 

- 

- 

- 

- 

- 

- 

- 

- 

534 

- 

- 

(6) 

(1,138) 

- 

- 

- 

- 

- 

3 

- 

- 

- 

- 

(6,302) 

- 

- 

- 

- 

- 

(8) 

(155) 

(1,739) 

(6) 

(1,138) 

(6,302) 

- 

- 

- 

- 

538 

- 

- 

- 

67 

- 

9 

- 

63 

373 

(96) 

(5) 

(8) 

(155) 

(1,739) 

61 

(1,138) 

(6,293) 

- 

63 

373 

(96) 

533 

$ 

-  $ 

4,766  $  (49,144)  $ 

81,268  $  20,884  $ 

(1,413)  $ 

56,361  $ 

948  $ 

57,309 

485 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

156 

- 

(236) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

3,348 

(22) 

(1,114) 

- 

- 

- 

- 

- 

1 

313 

(12) 

- 

- 

- 

- 

- 

- 

6,395 

- 

- 

- 

- 

- 

485 

(80) 

- 

3,348 

(22) 

(1,114) 

6,395 

- 

- 

- 

- 

302 

- 

- 

- 

485 

(80) 

- 

821 

4,169 

- 

- 

20 

- 

65 

19 

(22) 

(1,114) 

6,415 

- 

65 

19 

(131) 

10 

(131) 

312 

Balance, December 31, 2019 

$ 

485  $ 

4,766  $  (48,987)  $ 

81,345  $  23,084  $ 

4,982  $ 

65,675  $ 

1,752  $ 

67,427 

See accompanying Notes to Consolidated Financial Statements. 

180                            AIG | 2019 Form 10-K 

   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
American International Group, Inc. 
Consolidated Statements of Cash Flows 

(in millions) 
Cash flows from operating activities: 

Net income (loss) 
(Income) loss from discontinued operations 
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating 
Noncash revenues, expenses, gains and losses included in income (loss): 
Net (gains) losses on sales of securities available for sale and other assets 
Net (gain) loss on sale of divested businesses 
(Gains) losses on extinguishment of debt 
Unrealized losses in earnings - net 
Equity in loss from equity method investments, net of dividends or distributions 
Depreciation and other amortization 
Impairments of assets 

Changes in operating assets and liabilities: 

Insurance reserves 
Premiums and other receivables and payables - net 
Reinsurance assets and funds held under reinsurance treaties 
Capitalization of deferred policy acquisition costs 
Current and deferred income taxes - net 
Other, net 
Total adjustments 

Net cash provided by (used in) operating activities 
Cash flows from investing activities: 
Proceeds from (payments for) 
Sales or distributions of: 

Available for sale securities 
Other securities 
Other invested assets  
Divested businesses, net 

Maturities of fixed maturity securities available for sale  
Principal payments received on and sales of mortgage and other loans receivable 
Purchases of: 

Available for sale securities 
Other securities 
Other invested assets 
Mortgage and other loans receivable 
Acquisition of businesses, net of cash and restricted cash acquired 

Net change in short-term investments 

Other, net 

Net cash provided by (used in) investing activities 
Cash flows from financing activities: 
Proceeds from (payments for) 

Policyholder contract deposits 
Policyholder contract withdrawals 
Issuance of long-term debt and debt of consolidated investment entities 
Repayments of long-term debt and debt of consolidated investment entities 
Issuance of preferred stock, net of issuance costs 
Purchase of common stock 
Dividends paid on preferred stock 
Dividends paid on common stock 
Other, net 

Net cash provided by (used in) financing activities 
Effect of exchange rate changes on cash and restricted cash 
Net increase (decrease) in cash and restricted cash 
Cash and restricted cash at beginning of year 
Change in cash of businesses held for sale 
Cash and restricted cash at end of year 

Years Ended December 31, 

2019 

2018 

2017 

$ 

4,169  $ 
(48) 

61  $ 
42 

(6,056) 
(4) 

(862) 
75 
32 
207 
260   
5,006 
299 

(5,224) 
437 
217 
(5,403) 
912 
(1,005) 
(5,049) 
(928) 

22,145 
7,918 
4,185 
2 
25,488 
5,826 

(54,410) 
(1,638) 
(3,346) 
(9,515) 
- 
(3,633) 
1,503 
(5,475) 

98 
(38) 
7 
443 
363   
5,362 
425 

1,065 
887 
(3,289) 
(5,832) 
- 
467 
(42) 
61 

25,143 
3,755 
4,365 
10 
24,777 
4,272 

(44,109) 
(1,318) 
(2,839) 
(10,286) 
(5,717) 
1,524 
200 
(223) 

22,307 
(17,556) 
3,881 
(3,202) 
485 
- 
(22) 
(1,114) 
1,600 
6,379 
16 
(8) 
3,358 
(63) 
3,287  $ 

24,178 
(17,999) 
4,734 
(3,672) 
- 
(1,739) 
- 
(1,138) 
(3,570) 
794 
(11) 
621 
2,737 
- 
3,358  $ 

$ 

(431) 
(68) 
(5) 
79 
350 
3,874 
685 

2,637 
410 
(10,870) 
(4,819) 
6,981 
(581) 
(1,758) 
(7,818) 

31,082 
3,792 
6,913 
792 
29,011 
5,742 

(49,856) 
(1,147) 
(2,874) 
(9,369) 
- 
2,098 
(2,143) 
14,041 

17,908 
(15,785) 
3,356 
(3,698) 
- 
(6,275) 
- 
(1,172) 
(31) 
(5,697) 
(29) 
497 
2,107 
133 
2,737 

AIG | 2019 Form 10-K                         181 

   
 
 
 
 
 
 
 
American International Group, Inc. 
Consolidated Statements of Cash Flows (continued) 

Supplementary Disclosure of Consolidated Cash Flow Information 

(in millions) 

Cash 
Restricted cash included in Short-term investments* 
Restricted cash included in Other assets* 
Total cash and restricted cash shown in the Consolidated Statements of Cash Flows 

Cash paid during the period for: 

Interest 
Taxes 

Non-cash investing activities: 

Fixed maturity securities available for sale received in connection with pension risk 

transfer transactions 

Non-cash financing activities: 

Interest credited to policyholder contract deposits included in financing activities 

$ 

Years Ended December 31, 

2019 
2,856  $ 
188 

243 

2018 

2017 

2,873  $ 

2,362 

142 

343 

58 

317 

$ 

3,287  $ 

3,358  $ 

2,737 

$ 
$ 

$ 

$ 

1,326  $ 
252  $ 

1,312  $ 
154  $ 

1,282 
544 

1,072  $ 

-  $ 

- 

3,305  $ 

3,392  $ 

3,309 

* 

Includes funds held for tax sharing payments to AIG Parent, security deposits, replacement reserve deposits related to our affordable housing investments, and security 
deposits for certain leased aircraft and escrow funds related to our investment in Castle Holdings LLC’s aircraft assets, which was sold in 2018.              

See accompanying Notes to Consolidated Financial Statements.

182                            AIG | 2019 Form 10-K 

   
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  1.  B as is  o f P re se n t at io n  

1. Basis of Presentation 

American International Group, Inc. (AIG) is a leading global insurance organization serving customers in more than 80 countries and 
jurisdictions. AIG companies serve commercial and individual customers through one of the most extensive worldwide 
property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services 
in the United States. AIG Common Stock, par value $2.50 per share (AIG Common Stock), is listed on the New York Stock Exchange 
(NYSE: AIG). Unless the context indicates otherwise, the terms “AIG,” “we,” “us” or “our” mean American International Group, Inc. and 
its consolidated subsidiaries and the term “AIG Parent” means American International Group, Inc. and not any of its consolidated 
subsidiaries. 

The consolidated financial statements include the accounts of AIG Parent, our controlled subsidiaries (generally through a greater 
than 50 percent ownership of voting rights and voting interests), and variable interest entities (VIEs) of which we are the primary 
beneficiary. Equity investments in entities that we do not consolidate, including corporate entities in which we have significant 
influence and partnership and partnership-like entities in which we have more than minor influence over the operating and financial 
policies, are accounted for under the equity method unless we have elected the fair value option. 

Certain of our foreign subsidiaries included in the Consolidated Financial Statements report on the basis of fiscal period ending 
November 30. The effect on our consolidated financial condition and results of operations of all material events occurring at these 
subsidiaries through the date of each of the periods presented in these Consolidated Financial Statements has been considered for 
adjustment and/or disclosure. 

The accompanying consolidated financial statements have been prepared in accordance with accounting principles generally 
accepted in the United States (U.S. GAAP). All material intercompany accounts and transactions have been eliminated. 

ACQUISITION OF BUSINESSES 

Validus 

On July 18, 2018, we completed the purchase of Validus Holdings, Ltd. (Validus), a leading provider of reinsurance, primary 
insurance, and asset management services, for $5.5 billion in cash. The results of Validus following the date of the acquisition are 
included in our General Insurance segment starting in the third quarter of 2018. Our North America results include the results of 
Validus Reinsurance, Ltd. and Western World Insurance Group, Inc., while our International results include the results of Talbot 
Holdings Ltd. 

For additional information relating to the acquisition of Validus, see Note 5.  

Glatfelter 

On November 6, 2018 AIG completed the purchase of Glatfelter Insurance Group, a full-service broker and insurance company 
providing services for specialty programs and retail operations.  

Ellipse 

On December 31, 2018, AIG Life Ltd., a UK AIG Life and Retirement company, completed the acquisition of Ellipse, a specialist 
provider of group life risk protection in the UK. 

SALES OF BUSINESSES 

Sale of Certain Insurance Subsidiary Operations to Fairfax 

On October 18, 2016, we entered into an agreement to sell certain insurance operations to Fairfax Financial Holdings Limited 
(Fairfax). The agreement included the sale of our subsidiary operations in Argentina, Chile, Colombia, Uruguay and Turkey. Fairfax 
acquired renewal rights for the portfolios of local business written by our operations in Bulgaria, the Czech Republic, Hungary, Poland, 
Romania and Slovakia, and assume certain of our operating assets and employees. Substantially all of the operations and renewal 
rights that we agreed to sell to Fairfax were sold by December 31, 2017. 

AIG | 2019 Form 10-K                         183 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  1.  B as is  o f P re se n t at io n  

AIG Fuji Life Insurance  

On November 14, 2016, we entered into an agreement to sell Fuji Life to FWD Group, the insurance arm of Pacific Century Group. 
Total cash consideration to us was approximately $333 million. The transaction closed on April 30, 2017.  

Fortitude Holdings 

On November 13, 2018, AIG completed the sale of a 19.9 percent ownership interest in Fortitude Group Holdings, LLC (Fortitude 
Holdings) to TC Group Cayman Investments Holdings, L.P. (TCG), an affiliate of The Carlyle Group L.P. (Carlyle) (2018 Fortitude 
Sale). Upon completion of the 2018 Fortitude Sale, Fortitude Holdings owned 100 percent of the outstanding common shares of 
Fortitude Reinsurance Company Ltd (Fortitude Re) and AIG had an 80.1 percent ownership interest in Fortitude Holdings. We 
received $381 million in cash and will receive up to $95 million of deferred compensation which is subject to certain purchase price 
adjustments. To the extent we do not receive all or a portion of the planned distributions within 18 months of the closing of the 2018 
Fortitude Sale, TCG will pay us up to an additional $100 million. In connection with the 2018 Fortitude Sale, we agreed to certain 
investment commitment targets into various Carlyle strategies and to certain minimum investment management fee payments within 
36 months following the closing. We also will be required to pay a proportionate amount of an agreed make-whole fee to the extent 
we fail to satisfy such investment commitment targets. 

On November 25, 2019, AIG entered into a membership interest purchase agreement with Fortitude Holdings, Carlyle, Carlyle FRL, 
an investment fund advised by an affiliate of Carlyle (Carlyle FRL), T&D United Capital Co., Ltd. (T&D) and T&D Holdings, Inc., 
pursuant to which, subject to the satisfaction or waiver of certain conditions set forth therein, Carlyle FRL will purchase from AIG a 
51.6 percent ownership interest in Fortitude Holdings and T&D will purchase from AIG a 25 percent ownership interest in Fortitude 
Holdings (2019 Fortitude Sale). Upon closing of the 2019 Fortitude Sale, AIG will have a 3.5 percent ownership interest in Fortitude 
Holdings. In connection with the 2019 Fortitude Sale agreement, AIG, Fortitude Holdings and an affiliate of Carlyle FRL have agreed 
that, effective as of the closing of the 2019 Fortitude Sale, (i) AIG’s aforementioned investment commitment targets will be assumed 
by Fortitude Holdings and AIG will be released therefrom, and (ii) Carlyle will remain obligated to pay AIG $95 million of deferred 
compensation and up to an additional $100 million to the extent AIG does not receive all or a portion of the planned distributions 
within 18 months of the closing of the 2018 Fortitude Sale. We expect to contribute approximately $1.45 billion of the proceeds of the 
2019 Fortitude Sale to certain of our insurance company subsidiaries for a period of time following the closing of the transaction. 
There can be no guarantee that we will receive the required regulatory approvals or that closing conditions will be satisfied in order to 
consummate the 2019 Fortitude Sale. 

For further details on this transaction see Note 4 to the Consolidated Financial Statements. 

USE OF ESTIMATES 

The preparation of financial statements in accordance with U.S. GAAP requires the application of accounting policies that often 
involve a significant degree of judgment. Accounting policies that we believe are most dependent on the application of estimates and 
assumptions are considered our critical accounting estimates and are related to the determination of: 

 

liability for unpaid losses and loss adjustment expenses (loss reserves); 

  valuation of future policy benefit liabilities and timing and extent of loss recognition; 

  valuation of liabilities for guaranteed benefit features of variable annuity products; 

  valuation of embedded derivatives for fixed index annuity and life products; 

  estimated gross profits to value deferred policy acquisition costs for investment-oriented products; 

 

 

 

 

 

reinsurance assets; 

impairment charges, including other-than-temporary impairments on available for sale securities, impairments on other invested 
assets, including investments in life settlements, allowances for loan losses, and goodwill impairment; 

liability for legal contingencies;  

fair value measurements of certain financial assets and liabilities; and 

income tax assets and liabilities, including recoverability of our net deferred tax asset and the predictability of future tax operating 
profitability of the character necessary to realize the net deferred tax asset and estimates associated with the Tax Act. 

These accounting estimates require the use of assumptions about matters, some of which are highly uncertain at the time of 
estimation. To the extent actual experience differs from the assumptions used, our consolidated financial condition, results of 
operations and cash flows could be materially affected. 

184                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  1.  B as is  o f P re se n t at io n  

OUT OF PERIOD ADJUSTMENTS 

For the year ended December 31, 2018, our results include out of period adjustments relating to prior periods that decreased net 
income attributable to AIG by $77 million, and decreased Income from continuing operations before income taxes by $98 million. The 
out of period adjustments are primarily related to decreases in deferred policy acquisition costs and increases in policyholder contract 
deposits. We determined that these adjustments were not material to the current year or to any previously reported annual financial 
statements. Had these adjustments been recorded in their appropriate periods, Net income attributable to AIG for the year ended 
December 31, 2017 would have increased by $95 million.   

2. Summary of Significant Accounting Policies 

The following table identifies our significant accounting policies presented in other Notes to these Consolidated Financial Statements, 
with a reference to the Note where a detailed description can be found: 

Note 7.  Investments 
  Fixed maturity and equity securities 

  Other invested assets 

  Short-term investments 

  Net investment income 

  Net realized capital gains (losses) 

  Other-than-temporary impairments 
Note 8.  Lending Activities 
  Mortgage and other loans receivable – net of allowance 
Note 9.  Reinsurance 
  Reinsurance assets – net of allowance 

  Retroactive reinsurance 
Note 10.  Deferred Policy Acquisition Costs 
  Deferred policy acquisition costs 

  Amortization of deferred policy acquisition costs 
Note 11.  Variable Interest Entities 
Note 12.  Derivatives and Hedge Accounting 
  Derivative assets and liabilities, at fair value 
Note 13.  Goodwill and Other Intangible Assets 
Note 14.  Insurance Liabilities 
  Liability for unpaid losses and loss adjustment expenses 

  Discounting of reserves 

  Future policy benefits 

  Policyholder contract deposits 

  Other policyholder funds 
Note 15.  Variable Life and Annuity Contracts 
Note 16.  Debt 
  Long-term debt 
Note 17.  Contingencies, Commitments and Guarantees 
  Legal contingencies 
Note 19.  Earnings Per Common Share 
Note 23.  Income Taxes 

AIG | 2019 Form 10-K                         185 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  2.  S u m mar y  o f  S i g ni fi ca n t  Ac c o u nt in g  P oli ci es  

OTHER SIGNIFICANT ACCOUNTING POLICIES 

Premiums for short-duration contracts are recorded as written on the inception date of the policy. Premiums are earned primarily on a 
pro rata basis over the term of the related coverage. Sales of extended services contracts are reflected as premiums written and 
earned on a pro rata basis over the term of the related coverage.  In addition, certain miscellaneous income is included as premiums 
written and earned. The reserve for unearned premiums includes the portion of premiums written relating to the unexpired terms of 
coverage. Reinsurance premiums are typically earned over the same period as the underlying policies or risks covered by the 
contract.   As a result, the earnings pattern of a reinsurance contract may extend up to 24 months, reflecting the inception dates of the 
underlying policies throughout the year. 

Reinsurance premiums ceded under prospective reinsurance agreements are recognized as a reduction in revenues over the period 
the reinsurance coverage is provided in proportion to the risks to which the premiums relate. 

Reinsurance premiums for assumed business are estimated based on information received from brokers, ceding companies and 
reinsureds. Any subsequent differences that arise regarding such estimates are recorded in the periods in which they are determined. 

Premiums for long-duration insurance products and life contingent annuities are recognized as revenues when due. Estimates for 
premiums due but not yet collected are accrued.  

Policy fees represent fees recognized from universal life and investment-type products consisting of policy charges for the cost of 
insurance, policy administration charges, surrender charges and amortization of unearned revenue reserves. Policy fees are 
recognized as revenues in the period in which they are assessed against policyholders, unless the fees are designed to compensate 
AIG for services to be provided in the future.  Fees deferred as unearned revenue are amortized in relation to the incidence of 
expected gross profits to be realized over the estimated lives of the contracts, similar to DAC. 

Other income includes advisory fee income from the Life and Retirement broker dealer business. 

Cash represents cash on hand and demand deposits. 

Short-term investments Short-term investments include highly liquid securities and other investments with remaining maturities of 
one year or less, but greater than three months, at the time of purchase. Securities included within short-term investments are stated 
at estimated fair value, while other investments included within short-term investments are stated at amortized cost, which 
approximates estimated fair value. 

Premiums and other receivables – net of allowance include premium balances receivable, amounts due from agents and brokers 
and policyholders, trade receivables for the Direct Investment book (DIB) and Global Capital Markets (GCM) and other receivables. 
Trade receivables for GCM include cash collateral posted to derivative counterparties that is not eligible to be netted against 
derivative liabilities. The allowance for doubtful accounts on premiums and other receivables was $178 million and $216 million at 
December 31, 2019 and 2018, respectively.   

Deposit assets and liabilities: We have entered into certain insurance and reinsurance contracts, primarily in our General Insurance 
companies, that do not contain sufficient insurance risk to be accounted for as insurance or reinsurance. When we receive premiums 
on such contracts, the premiums received, after deduction for certain related expenses, are recorded as deposits within Other 
liabilities in the Consolidated Balance Sheets. Net proceeds of these deposits are invested and generate Net investment income. 
When we pay premiums on such contracts, the premiums paid are recorded as deposits within Other assets in the Consolidated 
Balance Sheets. The deposit asset or liability is adjusted as amounts are paid, consistent with the underlying contracts.    

Other assets consist of sales inducement assets, prepaid expenses, deposits, other deferred charges, real estate, other fixed assets, 
capitalized software costs, goodwill, intangible assets other than goodwill, restricted cash, derivative assets and assets of businesses 
classified as held-for-sale. 

We offer sales inducements which include enhanced crediting rates or bonus payments to contract holders (bonus interest) on certain 
annuity and investment contract products. Such amounts are deferred and amortized over the life of the contract using the same 
methodology and assumptions used to amortize DAC (see Note 10 herein). To qualify for such accounting treatment, the bonus 
interest must be explicitly identified in the contract at inception. We must also demonstrate that such amounts are incremental to 
amounts we credit on similar contracts without bonus interest, and are higher than the contract’s expected ongoing crediting rates for 
periods after the bonus period. The deferred bonus interest and other deferred sales inducement assets totaled $430 million and 
$752 million at December 31, 2019 and 2018, respectively. The amortization expense associated with these assets is reported within 
Interest credited to policyholder account balances in the Consolidated Statements of Income. Such amortization expense totaled 
$79 million, $156 million and $94 million for the years ended December 31, 2019, 2018 and 2017, respectively. 

186                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  2.  S u m mar y  o f  S i g ni fi ca n t  Ac c o u nt in g  P oli ci es  

The cost of buildings and furniture and equipment is depreciated principally on the straight-line basis over their estimated useful lives 
(maximum of 40 years for buildings and 10 years for furniture and equipment). Expenditures for maintenance and repairs are charged 
to income as incurred and expenditures for improvements are capitalized and depreciated. We periodically assess the carrying 
amount of our real estate for purposes of determining any asset impairment. Capitalized software costs, which represent costs directly 
related to obtaining, developing or upgrading internal use software, are capitalized and amortized using the straight-line method over 
a period generally not exceeding ten years.  

Separate accounts represent funds for which investment income and investment gains and losses accrue directly to the 
policyholders who bear the investment risk. Each account has specific investment objectives and the assets are carried at fair value. 
The assets of each account are legally segregated and are not subject to claims that arise from any of our other businesses. The 
liabilities for these accounts are equal to the account assets. Separate accounts may also include deposits for funds held under stable 
value wrap funding agreements, although the majority of stable value wrap sales are measured based on the notional amount 
included in assets under management and do not include the receipt of funds. For a more detailed discussion of separate accounts 
see Note 15 herein. 

Other liabilities consist of other funds on deposit, other payables, securities sold under agreements to repurchase, securities sold 
but not yet purchased, derivative liabilities, deferred gains on retroactive reinsurance agreements and liabilities of businesses 
classified as held-for-sale. Also included in Other liabilities are trade payables for the DIB and GCM, which include option premiums 
received and payables to counterparties that relate to unrealized gains and losses on futures, forwards, and options and balances 
due to clearing brokers and exchanges. Trade payables for GCM also include cash collateral received from derivative counterparties 
that contractually cannot be netted against derivative assets. 

Securities sold but not yet purchased represent sales of securities not owned at the time of sale. The obligations arising from such 
transactions are recorded on a trade-date basis and carried at fair value. Fair values of securities sold but not yet purchased are 
based on current market prices.   

Foreign currency:  Financial statement accounts expressed in foreign currencies are translated into U.S. dollars. Functional currency 
assets and liabilities are translated into U.S. dollars generally using rates of exchange prevailing at the balance sheet date of each 
respective subsidiary and the related translation adjustments are recorded as a separate component of Accumulated other 
comprehensive income, net of any related taxes, in Total AIG shareholders’ equity. Income statement accounts expressed in 
functional currencies are translated using average exchange rates during the period. Functional currencies are generally the 
currencies of the local operating environment. Financial statement accounts expressed in currencies other than the functional 
currency of a consolidated entity are remeasured into that entity’s functional currency resulting in exchange gains or losses recorded 
in income. The adjustments resulting from translation of financial statements of foreign entities operating in highly inflationary 
economies are recorded in income.  

Non-redeemable noncontrolling interest is the portion of equity (net assets) and net income (loss) in a subsidiary not attributable, 
directly or indirectly, to AIG. 

ACCOUNTING STANDARDS ADOPTED DURING 2019 

Leases 

In February 2016, the Financial Accounting Standards Board (FASB) issued an accounting standard that requires lessees with lease 
terms of more than 12 months to recognize a right of use asset and a corresponding lease liability on their balance sheets. For 
income statement purposes, the FASB retained a dual model, requiring leases to be classified as either operating leases or finance 
leases. Lessor accounting remained largely the same, with the exception of certain specified changes.  

We adopted the standard on its effective date of January 1, 2019, using a modified retrospective approach and did not adjust prior 
comparative periods in accordance with the standard’s transition guidance. The majority of the Company’s lease obligations pertain to 
real estate utilized in the operation of our businesses. Consequently, the primary impact of adoption resulted in the recognition of 
discounted lease liabilities of $823 million and corresponding right-of-use assets of $724 million as of January 1, 2019 for operating 
leases pertaining to our real estate portfolio, which are reflected in Other Liabilities and Other Assets, respectively. The standard did 
not have a material effect on our reported consolidated financial condition, results of operations, cash flows or required disclosures. 
For additional information on our leases see Note 17 to the Consolidated Financial Statements.  

Premium Amortization on Purchased Callable Debt Securities 

In March 2017, the FASB issued an accounting standard that shortens the amortization period for certain callable debt securities held 
at a premium by requiring the premium to be amortized to the earliest call date.  The standard does not require an accounting change 
for securities held at a discount, which continue to be amortized to maturity.   

AIG | 2019 Form 10-K                         187 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  2.  S u m mar y  o f  S i g ni fi ca n t  Ac c o u nt in g  P oli ci es  

We adopted the standard using a modified retrospective approach on its effective date of January 1, 2019. The standard did not have 
a material impact on our reported consolidated financial condition, results of operations, cash flows or required disclosures. 

Derivatives and Hedging 

In August 2017, the FASB issued an accounting standard that improves and expands hedge accounting for both financial and 
commodity risks. The provisions of the standard are intended to better align the accounting with an entity’s risk management 
activities, enhance the transparency on how the economic results are presented in the financial statements and disclosures, and 
simplify the application of hedge accounting treatment. 

We adopted the standard on its effective date of January 1, 2019. The standard did not have a material impact on our reported 
consolidated financial condition, results of operations, cash flows or required disclosures. 

FUTURE APPLICATION OF ACCOUNTING STANDARDS 

Financial Instruments - Credit Losses 

In June 2016, the FASB issued an accounting standard that will change how entities account for current expected credit losses 
(CECL) for most financial assets, premiums receivable, off-balance sheet exposures and reinsurance receivables. The standard 
requires an allowance for credit losses based on the expectation of lifetime credit losses related to such financial assets subject to 
credit losses, including loans measured at amortized cost, reinsurance receivables and certain off-balance sheet credit exposures. 
Additionally, the impairment of available-for-sale debt securities, including purchased credit deteriorated securities, is subject to the 
new guidance and will be measured in a similar manner, except that losses will be recognized as allowances rather than reductions in 
the amortized cost of the securities. The standard will allow for reversals of credit impairments in the event that the credit of an issuer 
improves. The standard also requires additional disclosures. 

We adopted the standard on its effective date of January 1, 2020 using a modified retrospective method, which requires a cumulative 
effect adjustment to retained earnings. As of December 31, 2019, the impact of the adoption of the standard will be a reduction in 
opening retained earnings of approximately $650 million (pre-tax) primarily driven by commercial mortgage loans, and, to a lesser 
extent, reinsurance receivables and recoverables.  

Simplifying the Test for Goodwill Impairment 

In January 2017, the FASB issued an accounting standard that eliminates the requirement to calculate the implied fair value of 
goodwill, through a hypothetical purchase price allocation, to measure a goodwill impairment charge. Instead, entities will record an 
impairment charge based on the excess of a reporting unit’s carrying amount over its fair value not to exceed the total amount of 
goodwill allocated to that reporting unit.  An entity should also consider income tax effects from tax deductible goodwill on the carrying 
amount of the reporting unit when measuring the goodwill impairment loss, if applicable.    

We adopted the standard on its effective date of January 1, 2020. 

Targeted Improvements to the Accounting for Long-Duration Contracts 

In August 2018, the FASB issued an accounting standard update with the objective of making targeted improvements to the existing 
recognition, measurement, presentation, and disclosure requirements for long-duration contracts issued by an insurance entity. The 
standard prescribes significant and comprehensive changes to recognition, measurement, presentation and disclosure as 
summarized below: 

  Requires the review and if necessary update of future policy benefit assumptions at least annually for traditional and limited pay 
long duration contracts, with the recognition and separate presentation of any resulting re-measurement gain or loss (except for 
discount rate changes as noted below) in the income statement. 

  Requires the discount rate assumption to be updated at the end of each reporting period using an upper medium grade (low-credit 
risk) fixed income instrument yield that maximizes the use of observable market inputs and recognizes the impact of changes to 
discount rates in other comprehensive income. 

  Simplifies the amortization of deferred policy acquisition costs (DAC) to a constant level basis over the expected term of the 

related contracts with adjustments for unexpected terminations, but no longer requires an impairment test.  

  Requires the measurement of all market risk benefits associated with deposit (or account balance) contracts at fair value through 

the income statement with the exception of instrument-specific credit risk changes, which will be recognized in other 
comprehensive income. 

188                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  2.  S u m mar y  o f  S i g ni fi ca n t  Ac c o u nt in g  P oli ci es  

 

Increased disclosures of disaggregated roll-forwards of policy benefits, account balances, market risk benefits, separate account 
liabilities and information about significant inputs, judgments and methods used in measurement and changes thereto and impact 
of those changes. 

In October 2019, the FASB affirmed its decision to defer the effective date of the standard to January 1, 2022. We plan to adopt the 
standard on its updated effective date. We have started our implementation efforts and we are evaluating the method of adoption and 
impact of the standard on our reported consolidated financial condition, results of operations, cash flows and required disclosures.  
The adoption of this standard is expected to have a significant impact on our consolidated financial condition, results of operations, 
cash flows and required disclosures, as well as systems, processes and controls. 

Income Tax 

On December 18, 2019, the FASB issued guidance that simplifies the accounting for income taxes by eliminating certain exceptions 
to the approach for intraperiod tax allocation, the methodology for calculating income taxes in an interim period and the recognition of 
deferred tax liabilities for outside basis differences. The amendments also simplified other areas including the accounting for franchise 
taxes and enacted tax laws or rates, and clarified the accounting for transactions that result in the step-up in the tax basis of goodwill.  
The standard Is effective on January 1, 2021, with early adoption permitted.  We are assessing the impact on our consolidated 
financial condition, results of operations and cash flows.      

RECLASSIFICATIONS 

In the first quarter of 2019, we began reporting investment income from our non-insurance subsidiaries in Net investment income 
instead of Other income on a prospective basis to be consistent with how we report investment income from our General Insurance 
and Life and Retirement reporting segments. This reclassification has no impact to our consolidated statements of operations.  

GOODWILL 

Effective July 1, 2019, we changed the date of our annual goodwill impairment testing from December 31 to July 1. This change does 
not represent a material change to our method of applying current accounting guidance and is preferable as it better aligns with our 
strategic planning and forecasting process. This change did not delay, accelerate or avoid any impairment charge and was applied 
prospectively. We performed our annual goodwill impairment tests of all reporting units using a combination of both qualitative and 
quantitative assessments and concluded that our goodwill was not impaired. Our goodwill balance was $4.0 billion at December 31, 
2019. For further information on goodwill see Note 13 to the Consolidated Financial Statements. 

3. Segment Information 

We report our results of operations consistent with the manner in which our chief operating decision makers review the business to 
assess performance and allocate resources, as follows: 

GENERAL INSURANCE 

General Insurance business is presented as two operating segments: 

  North America — consists of insurance businesses in the United States, Canada and Bermuda. This also includes the results of 
Validus Reinsurance, Ltd., Western World Insurance Group, Inc. and Glatfelter Insurance Group as of their respective acquisition 
dates.  

 

International — consists of regional insurance businesses in Japan, the United Kingdom, Europe, Asia Pacific, Latin America and 
Caribbean, Middle East and Africa, and China. This also includes the results of Talbot Holdings, Ltd. as of its acquisition date. 

Results are presented before internal reinsurance transactions. North America and International operating segments consist of the 
following products: 

–     Commercial Lines — consists of Liability, Financial Lines, Property and Special Risks. 

–     Personal Insurance — consists of Personal Lines and Accident and Health.  

AIG | 2019 Form 10-K                         189 

  
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  3. Segment Information 

LIFE AND RETIREMENT 

Life and Retirement business is presented as four operating segments:  

 

Individual Retirement — consists of fixed annuities, fixed index annuities, variable annuities and retail mutual funds. 

  Group Retirement — consists of group mutual funds, group annuities, individual annuity and investment products, and financial 

planning and advisory services. 

  Life Insurance — primary products in the U.S. include term life and universal life insurance. International operations include 

distribution of life and health products in the UK and Ireland. 

 

Institutional Markets — consists of stable value wrap products, structured settlement and pension risk transfer annuities, 
corporate- and bank-owned life insurance and guaranteed investment contracts (GICs). 

OTHER OPERATIONS 

Other Operations consists primarily of: 

 

Income from assets held by AIG Parent and other corporate subsidiaries. 

  General operating expenses not attributable to AIG reporting segments. 

  Certain compensation expenses attributable to Other Operations and reporting segments. 

  Amortization of value of distribution network acquired (VODA) related to the Validus and Glatfelter acquisitions. 

 

Interest expense attributable to AIG long-term debt as well as debt associated with consolidated investment entities. 

Results also include: 

  Blackboard — a subsidiary focused on delivering commercial insurance solutions using digital technology, data analytics and 

automation. 

  Fuji Life — consists of term insurance, life insurance, endowment policies and annuities. The sale of this business was completed 

on April 30, 2017. 

LEGACY PORTFOLIO 

Legacy Portfolio represents exited or discontinued product lines, policy forms or distribution channels. Effective February 2018, our 
Bermuda domiciled composite reinsurer, Fortitude Reinsurance Company Ltd. (Fortitude Re), is included in our Legacy Portfolio. 

  Legacy Life and Retirement Run-Off Lines — Reserves consist of certain structured settlements, pension risk transfer annuities 
and single premium immediate annuities written prior to April 2012.  Also includes exposures to whole life, long-term care and 
exited accident & health product lines. 

  Legacy General Insurance Run-Off Lines — Reserves consist of excess workers’ compensation, environmental exposures and 
exposures to other products within General Insurance that are no longer actively marketed.  Also includes the remaining reserves 
in Eaglestone Reinsurance Company (Eaglestone).   

  Legacy Investments — Includes investment classes that we have placed into run-off including holdings in direct investments as 

well as investments in global capital markets and global real estate. 

We evaluate segment performance based on adjusted revenues and adjusted pre-tax income (loss). Adjusted revenues and adjusted 
pre-tax income (loss) are derived by excluding certain items from total revenues and net income (loss) attributable to AIG, 
respectively. These items generally fall into one or more of the following broad categories: legacy matters having no relevance to our 
current businesses or operating performance; adjustments to enhance transparency to the underlying economics of transactions; and 
measures that we believe to be common to the industry. Beginning in the first quarter of 2019, on a prospective basis, the changes in 
the fair value of equity securities are excluded from adjusted pre-tax income (loss). For the items excluded from adjusted revenues 
and adjusted pre-tax income (loss) see the table below. 

190                            AIG | 2019 Form 10-K 

  
 
 
The following table presents AIG’s continuing operations by operating segment:  

ITEM 8 | Notes to Consolidated Financial Statements |  3. Segment Information 

(in millions) 
2019 
General Insurance 
North America 
International 

Total General Insurance 

Life and Retirement 

Individual Retirement 
Group Retirement 
Life Insurance 
Institutional Markets 

Total Life and Retirement 

Other Operations 
Legacy Portfolio 
AIG Consolidation and elimination 
Total AIG Consolidated adjusted revenues and adjusted 

Total 
 Revenues  

Net  
Investment 
Income  

Interest  Amortization 

Expense  

of DAC   

Adjusted 
Pre-tax 
Income (Loss) 

$ 

15,782  $ 
14,100   
29,882   

2,929  $ 
515   
3,444   

-  $ 
-   
-   

2,008  $ 
2,474 
4,482 

5,654   
2,947   
4,352   
2,912   
15,865   
845   
3,016   
(691)  

4,133   
2,240   
1,203   
885   
8,461   
370   
2,480   
(365)  

77   
44   
26   
11   
158   
1,246   
19   
(53)  

449 
81 
115 
5 
650 
16 
68 
- 

2,709 
824 
3,533 

1,984 
937 
246 
291 
3,458 
(1,709) 
501 
(305) 

pre-tax income 

$ 

48,917  $ 

14,390  $ 

1,370  $ 

5,216  $ 

5,478 

Reconciling items from adjusted pre-tax income to 

pre-tax income: 
Changes in fair value of securities used to hedge guaranteed 

living benefits 

Changes in benefit reserves and DAC, VOBA and SIA related to 

net realized capital gains (losses) 

Changes in the fair value of equity securities 
Professional fees related to regulatory or accounting changes 
Other income (expense) - net 
Loss on extinguishment of debt 
Net realized capital gains (losses)* 
Loss from divested businesses 
Non-operating litigation reserves and settlements 
Unfavorable prior year development and related amortization 
changes ceded under retroactive reinsurance agreements 

Net loss reserve discount charge 
Pension expense related to a one-time lump sum payment to 

former employees 

Integration and transaction costs associated with acquired businesses 
Restructuring and other costs 

228   

-   
158   
-   
46   
-   
388   
-   
9   

-   
-   

-   
-   
-   

228   

-   
158   
-   
85   
-   
(242)  
-   
-   

-   
-   

-   
-   
-   

-   

-   
-   
-   
85   
-   
(38)  
-   
-   

-   
-   

-   
-   
-   

Revenues and Pre-tax income 

$ 

49,746  $ 

14,619  $ 

1,417  $ 

- 

(52)   
- 
- 
- 
- 
- 
- 
- 

- 
- 

- 
- 
- 
5,164  $ 

2018 
General Insurance 
North America 
International 

Total General Insurance 

Life and Retirement 

Individual Retirement 
Group Retirement 
Life Insurance 
Institutional Markets 

Total Life and Retirement 

Other Operations 
Legacy Portfolio 
AIG Consolidation and elimination 
Total AIG Consolidated adjusted revenues and adjusted  

pre-tax income 

Reconciling items from adjusted pre-tax income to 

pre-tax income: 
Changes in fair value of securities used to hedge guaranteed 

living benefits 

Changes in benefit reserves and DAC, VOBA and SIA related to 

net realized capital gains (losses) 

Changes in the fair value of equity securities 
Professional fees related to regulatory or accounting changes 
Other income (expense) - net 
Loss on extinguishment of debt 
Net realized capital losses* 

$ 

14,619  $ 
15,554   
30,173   

2,305  $ 
363   
2,668   

-  $ 
-   
-   

1,859  $ 
2,737 
4,596 

5,338   
2,891   
4,007   
1,900   
14,136   
636   
3,039   
(171)  

3,827   
2,172   
1,137   
786   
7,922   
45   
2,325   
(232)  

82   
42   
25   
13   
162   
1,066   
30   
85   

630 
95 
(50)   
5 
680 
10 
105 
- 

$ 

47,813  $ 

12,728  $ 

1,343  $ 

5,391  $ 

1,409 

(128)  

(128)  

-   
-   
-   
(53)  
-   
(254)  

-   
-   
-   
-   
-   
(124)  

-   

-   
-   
-   
-   
-   
(34)  

- 

(5)   
- 
- 
- 
- 
- 

(154) 

6 
- 
- 
- 
(7) 
(193) 

AIG | 2019 Form 10-K                         191 

194 

56 
158 
(12) 
- 
(32) 
448 
(75) 
2 

267 
(955) 

- 
(24) 
(218) 
5,287 

(8) 
(461) 
(469) 

1,681 
933 
330 
246 
3,190 
(1,584) 
213 
59 

  
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  3. Segment Information 

38 
(19) 

(675) 
371 

- 
(124) 
(395) 
257 

(232) 
(581) 
(813) 

2,289 
1,004 
274 
264 
3,831 
(1,405) 
1,470 
75 

Income from divested businesses 
Non-operating litigation reserves and settlements 
Unfavorable prior year development and related amortization 
changes ceded under retroactive reinsurance agreements 

Net loss reserve discount benefit 
Pension expense related to a one-time lump sum payment to 

former employees 

Integration and transaction costs associated with acquired businesses 
Restructuring and other costs 

-   
11   

-   
-   

-   
-   
-   

-   
-   

-   
-   

-   
-   
-   

-   
-   

-   
-   

-   
-   
-   

Revenues and Pre-tax income 

$ 

47,389  $ 

12,476  $ 

1,309  $ 

- 
- 

- 
- 

- 
- 
- 
5,386  $ 

2017 
General Insurance 
North America 
International 

Total General Insurance 

Life and Retirement 

Individual Retirement 
Group Retirement 
Life Insurance 
Institutional Markets 

Total Life and Retirement 

Other Operations 
Legacy Portfolio 
AIG Consolidation and elimination 
Total AIG Consolidated adjusted revenues and adjusted 

pre-tax income 

Reconciling items from adjusted pre-tax income to 

pre-tax income: 
Changes in fair value of securities used to hedge guaranteed 

living benefits 

Changes in benefit reserves and DAC, VOBA and SIA related to 

net realized capital gains (losses) 

Changes in the fair value of equity securities 
Professional fees related to regulatory or accounting changes 
Other income (expense) - net 
Gain on extinguishment of debt 
Net realized capital losses* 
Income from divested businesses 
Non-operating litigation reserves and settlements 
Unfavorable prior year development and related amortization 
changes ceded under retroactive reinsurance agreements 

Net loss reserve discount charge 
Pension expense related to a one-time lump sum payment to 

former employees 

Integration and transaction costs associated with acquired businesses 
Restructuring and other costs 

$ 

14,600  $ 
15,094   
29,694   

3,145  $ 
523   
3,668   

31  $ 
(9)  
22   

1,305  $ 
2,460 
3,765 

5,514   
2,848   
4,056   
3,168   
15,586   
1,413   
4,391   
(308)  

4,013   
2,164   
1,044   
595   
7,816   
53   
2,776   
(280)  

58   
32   
13   
6   
109   
968   
122   
(53)  

415 
84 
239 
5 
743 

(9)   
76 
4 

$ 

50,776  $ 

14,033  $ 

1,168  $ 

4,579  $ 

3,158 

146   

146   

-   
-   
-   
(49)  
-   
(1,380)  
-   
27   

-   
-   

-   
-   
-   

-   
-   
-   
-   
-   
-   
-   
-   

-   
-   

-   
-   
-   

-   

-   
-   
-   
-   
-   
-   
-   
-   

-   
-   

-   
-   
-   

- 

146 

(291)   
- 
- 
- 
- 
- 
- 
- 

- 
- 

- 
- 
- 
4,288  $ 

303 
- 
- 
- 
5 
(1,380) 
68 
129 

(303) 
(187) 

(60) 
- 
(413) 
1,466 

Revenues and Pre-tax income 

$ 

49,520  $ 

14,179  $ 

1,168  $ 

* 

Includes all net realized capital gains and losses except earned income (periodic settlements and changes in settlement accruals) on derivative instruments used for non-
qualifying (economic) hedging or for asset replication. 

192                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents AIG’s year-end identifiable assets and capital expenditures by legal entity category: 

ITEM 8 | Notes to Consolidated Financial Statements |  3. Segment Information 

(in millions) 
General Insurance companies 
Life and Retirement companies 
Other 
AIG Consolidation and Elimination 
Total Assets 

Year-End Identifiable Assets 

Capital Expenditures 

2019  
109,871 
280,721 
142,745 
(8,273) 
525,064 

$ 

$ 

2018  
110,007 
247,219 
140,428 
(5,670) 
491,984 

$ 

$ 

2019  
105 
104 
95 
- 
304 

$ 

$ 

2018 
171 
94 
103 
- 
368 

$ 

$ 

The following table presents AIG’s consolidated total revenues and real estate and other fixed assets, net of accumulated 
depreciation, by major geographic area: 

(in millions) 
North America 
International 
Consolidated 

Total Revenues* 
2018  
31,003  $ 
16,386 
47,389  $ 

2019  
36,862  $ 
12,884 
49,746  $ 

$ 

$ 

Real Estate and Other Fixed Assets,  
Net of Accumulated Depreciation 

2017  
34,149 
15,371 
49,520   

$ 

$ 

2019  
1,333  $ 
620 
1,953  $ 

2018  
1,479  $ 
693 
2,172  $ 

2017 
1,630 
892 
2,522 

*  Revenues are generally reported according to the geographic location of the reporting unit. International revenues consists of revenues from our General Insurance 

International operating segment.                       

4. Held-For-Sale Classification 

HELD-FOR-SALE CLASSIFICATION 

We report and classify a business as held-for-sale (Held-For-Sale Business) when management has approved the sale or received 
approval to sell the business and is committed to a formal plan, the business is available for immediate sale, the business is being 
actively marketed, the sale is anticipated to occur during the next 12 months and certain other specified criteria are met. A Held-For-
Sale Business is recorded at the lower of its carrying amount or estimated fair value less cost to sell. If the carrying amount of the 
business exceeds its estimated fair value, a loss is recognized. 

Assets and liabilities related to Held-For-Sale Business are reported in Other assets and Other liabilities, respectively, in our 
Consolidated Balance Sheets beginning in the period in which the business is classified as held-for-sale. 

At December 31, 2019, the following business was reported and classified as held-for-sale: 

Fortitude Holdings 

Fortitude Re was established during the first quarter of 2018 in connection with a series of affiliated reinsurance transactions related 
to our Legacy Portfolio. Those reinsurance transactions were designed to consolidate most of our Legacy Insurance Run-Off Lines 
into a single legal entity. As of December 31, 2019, the affiliated transactions included the cession of approximately $30.2 billion of 
reserves from our Legacy Life and Retirement Run-Off Lines and approximately $3.9 billion of reserves from our Legacy General 
Insurance Run-Off Lines related to business written by multiple wholly-owned AIG subsidiaries. Fortitude Re has approximately $2.5 
billion of total assets after elimination of intercompany balances, primarily managed by AIG, and is AIG’s main run-off reinsurer with its 
own dedicated management team. In the second quarter of 2018, the Company formed Fortitude Holdings as the holding company 
for Fortitude Re. 

On November 13, 2018, AIG completed the sale of a 19.9 percent ownership interest in Fortitude Holdings to TCG, an affiliate of 
Carlyle. Upon completion of the 2018 Fortitude Sale, Fortitude Holdings owned 100 percent of the outstanding common shares of 
Fortitude Re and AIG had an 80.1 percent ownership interest in Fortitude Holdings. We received $381 million in cash and will receive 
up to $95 million of deferred compensation which is subject to certain purchase price adjustments. To the extent we do not receive all 
or a portion of the planned distributions within 18 months of the 2018 Fortitude Sale, TCG will pay us up to an additional $100 million. 
In connection with the 2018 Fortitude Sale, we agreed to certain investment commitment targets into various Carlyle strategies and to 
certain minimum investment management fee payments within thirty-six months following the closing. We also will be required to pay 
a proportionate amount of an agreed make-whole fee to the extent we fail to satisfy such investment commitment targets. 

AIG | 2019 Form 10-K                         193 

  
 
 
 
  
 
 
  
 
 
 
 
 
 
  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  4.  H el d -F or -S al e  Cl ass i fic a ti o n  

On November 25, 2019, AIG entered into a membership interest purchase agreement with Fortitude Holdings, Carlyle, Carlyle FRL, 
T&D and T&D Holdings, Inc., pursuant to which, subject to the satisfaction or waiver of certain conditions set forth therein, Carlyle 
FRL will purchase from AIG a 51.6 percent ownership interest in Fortitude Holdings and T&D will purchase from AIG a 25 percent 
ownership interest in Fortitude Holdings. Upon closing of the 2019 Fortitude Sale, AIG will have a 3.5 percent ownership interest in 
Fortitude Holdings. In connection with the 2019 Fortitude Sale agreement, AIG, Fortitude Holdings and an affiliate of Carlyle FRL have 
agreed that, effective as of the closing of the 2019 Fortitude Sale, (i) AIG’s aforementioned investment commitment targets will be 
assumed by Fortitude Holdings and AIG will be released therefrom, and (ii) Carlyle will remain obligated to pay AIG $95 million of 
deferred compensation and up to an additional $100 million to the extent AIG does not receive all or a portion of the planned 
distributions within 18 months of the closing of the 2018 Fortitude Sale. We expect to contribute approximately $1.45 billion of the 
proceeds of the 2019 Fortitude Sale to certain of our insurance company subsidiaries for a period of time following the closing of the 
transaction. There can be no guarantee that we will receive the required regulatory approvals or that closing conditions will be 
satisfied in order to consummate the 2019 Fortitude Sale.  

We recorded a loss of $98 million which has been recorded as a contra-asset within assets held for sale line below.  

The transaction is expected to close in mid-2020, subject to required regulatory approvals and other customary closing conditions. 

The following table summarizes the components of assets and liabilities held-for-sale on the Consolidated Balance Sheets 
at December 31, 2019 after elimination of intercompany balances: 

(in millions) 

Assets: 

Bonds available for sale 
Other bond securities 
Other invested assets 
Short-term investments 
Cash 
Accrued investment income 
Deferred income taxes 
Other assets 

Assets of business held for sale 
Less: Loss Accrual 
Total assets held for sale 
Liabilities: 

Other liabilities 

Total liabilities held for sale 

December 31, 
2019 

$ 

$ 

$ 
$ 

2,187 
13 
45 
107 
63 
19 
(22) 
106 
2,518 
(98) 
2,420 

15 
15 

The affiliated reinsurance transactions executed in the first quarter of 2018 with Fortitude Re resulted in prepaid insurance assets on 
the ceding subsidiaries’ balance sheets of approximately $2.5 billion (after-tax) and related deferred acquisition costs of $0.5 billion 
(after-tax) at inception of the contract. The prepaid insurance assets have been eliminated in AIG’s consolidated financial statements 
since the counterparties were wholly owned. 

Upon closing of the 2019 Fortitude Sale, AIG will recognize a loss for the portion of the unamortized balance of these assets that are 
not recoverable, if any, when we are no longer a controlling shareholder in Fortitude Holdings. As of December 31, 2019, the 
unamortized balances of the aforementioned prepaid insurance assets and related deferred acquisition costs were $2.3 billion (after-
tax) and $0.4 billion (after-tax), respectively. This combined loss of $2.7 billion would be incremental to any gain or loss recognized on 
the 2019 Fortitude Sale. The incremental gain or loss we will recognize on the 2019 Fortitude Sale would be impacted, perhaps 
significantly, by market conditions existing at the time the 2019 Fortitude Sale closes.

194                            AIG | 2019 Form 10-K 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  5.  B u s in es s  Co m bi na ti o n  

5. Business Combination 

On July 18, 2018, we completed the purchase of a 100 percent voting interest in Validus, a leading provider of reinsurance, primary 
insurance, and asset management services, for $5.5 billion in cash. 

The purchase was accounted for under the acquisition method. Accordingly, the total purchase price was allocated to the estimated 
fair values of assets acquired and liabilities assumed. This allocation resulted in the purchase price exceeding the fair value of net 
assets acquired, which results in a difference recorded as goodwill. Goodwill generated from the acquisition is attributable to expected 
synergies from future growth and potential future monetization opportunities. Goodwill related to the purchase of Validus assigned to 
our General Insurance operating segments was $1.8 billion for North America and $157 million for International. 

In addition, Validus participates in the market for insurance-linked securities (ILS) primarily through AlphaCat Managers, Ltd 
(AlphaCat Manager). AlphaCat Manager is an asset manager primarily for third-party investors and in connection with the issuance of 
ILS invests in AlphaCat funds which are considered VIEs. ILS are financial instruments for which the values are determined based on 
insurance losses caused primarily by natural catastrophes such as major earthquakes and hurricanes. We report the investment in 
AlphaCat funds, which is approximately $124 million and $116 million at December 31, 2019 and December 31, 2018, respectively, in 
Other Invested Assets in the Consolidated Balance Sheets. 

The following unaudited summarized pro forma consolidated income statement information assumes that the acquisition of 
Validus occurred as of January 1, 2017. The pro forma amounts are for comparative purposes only and may not necessarily 
reflect the results of operations that would have resulted had the acquisition been completed at the beginning of the 
applicable period and may not be indicative of the results that will be attained in the future. 

Years Ended December 31, 
(dollars in millions, except per common share data) 
Total revenues 
Net income (loss) 
Net loss attributable to AIG common shareholders 

Loss per common share attributable to AIG common shareholders: 

Basic: 

Net loss attributable to AIG common shareholders 

Diluted: 

Net loss attributable to AIG common shareholders 

$ 

2018* 
48,588  $ 
16  
(51) 

2017* 
52,009 
(6,104) 
(6,132) 

(0.06) 

(0.06) 

(6.59) 

(6.59) 

*  Pro forma adjustments were made to Validus’ external reporting results prior to the acquisition date for the deconsolidation of certain asset management entities 

consistent with AIG’s post acquisition accounting, which had no impact on Net income attributable to Validus.

6. Fair Value Measurements 

FAIR VALUE MEASUREMENTS ON A RECURRING BASIS 

We carry certain of our financial instruments at fair value. We define the fair value of a financial instrument as the amount that would 
be received from the sale of an asset or paid to transfer a liability in an orderly transaction between market participants at the 
measurement date. We are responsible for the determination of the value of the investments carried at fair value and the supporting 
methodologies and assumptions. 

The degree of judgment used in measuring the fair value of financial instruments generally inversely correlates with the level of 
observable valuation inputs. We maximize the use of observable inputs and minimize the use of unobservable inputs when measuring 
fair value. Financial instruments with quoted prices in active markets generally have more pricing observability and less judgment is 
used in measuring fair value. Conversely, financial instruments for which no quoted prices are available have less observability and 
are measured at fair value using valuation models or other pricing techniques that require more judgment. Pricing observability is 
affected by a number of factors, including the type of financial instrument, whether the financial instrument is new to the market and 
not yet established, the characteristics specific to the transaction, liquidity and general market conditions. 

AIG | 2019 Form 10-K                         195 

  
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

Fair Value Hierarchy 

Assets and liabilities recorded at fair value in the Consolidated Balance Sheets are measured and classified in accordance with a fair 
value hierarchy consisting of three “levels” based on the observability of valuation inputs: 

  Level 1: Fair value measurements based on quoted prices (unadjusted) in active markets that we have the ability to access for 
identical assets or liabilities.  Market price data generally is obtained from exchange or dealer markets. We do not adjust the 
quoted price for such instruments. 

  Level 2: Fair value measurements based on inputs other than quoted prices included in Level 1 that are observable for the asset 

or liability, either directly or indirectly. Level 2 inputs include quoted prices for similar assets and liabilities in active markets, quoted 
prices for identical or similar assets or liabilities in markets that are not active, and inputs other than quoted prices that are 
observable for the asset or liability, such as interest rates and yield curves that are observable at commonly quoted intervals. 

  Level 3: Fair value measurements based on valuation techniques that use significant inputs that are unobservable. Both 

observable and unobservable inputs may be used to determine the fair values of positions classified in Level 3. The circumstances 
for using these measurements include those in which there is little, if any, market activity for the asset or liability. Therefore, we 
must make certain assumptions about the inputs a hypothetical market participant would use to value that asset or liability.  

In certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, the level 
in the fair value hierarchy within which the fair value measurement in its entirety falls is determined based on the lowest level input 
that is significant to the fair value measurement in its entirety. 

The following is a description of the valuation methodologies used for instruments carried at fair value. These methodologies are 
applied to assets and liabilities across the levels discussed above, and it is the observability of the inputs used that determines the 
appropriate level in the fair value hierarchy for the respective asset or liability. 

VALUATION METHODOLOGIES OF FINANCIAL INSTRUMENTS MEASURED AT FAIR VALUE 

Incorporation of Credit Risk in Fair Value Measurements 

  Our Own Credit Risk.  Fair value measurements for certain liabilities incorporate our own credit risk by determining the explicit 

cost for each counterparty to protect against its net credit exposure to us at the balance sheet date by reference to observable AIG 
credit default swaps (CDS) or cash bond spreads. We calculate the effect of credit spread changes using discounted cash flow 
techniques that incorporate current market interest rates. A derivative counterparty’s net credit exposure to us is determined based 
on master netting agreements, when applicable, which take into consideration all derivative positions with us, as well as collateral 
we post with the counterparty at the balance sheet date. For a description of how we incorporate our own credit risk in the 
valuation of embedded derivatives related to certain annuity and life insurance products see Embedded Derivatives within 
Policyholder Contract Deposits below. 

  Counterparty Credit Risk.  Fair value measurements for freestanding derivatives incorporate counterparty credit by determining 
the explicit cost for us to protect against our net credit exposure to each counterparty at the balance sheet date by reference to 
observable counterparty CDS spreads, when available. When not available, other directly or indirectly observable credit spreads 
will be used to derive the best estimates of the counterparty spreads. Our net credit exposure to a counterparty is determined 
based on master netting agreements, which take into consideration all derivative positions with the counterparty, as well as 
collateral posted by the counterparty at the balance sheet date. 

Fair values for fixed maturity securities based on observable market prices for identical or similar instruments implicitly incorporate 
counterparty credit risk. Fair values for fixed maturity securities based on internal models incorporate counterparty credit risk by using 
discount rates that take into consideration cash issuance spreads for similar instruments or other observable information. 

For fair values measured based on internal models, the cost of credit protection is determined under a discounted present value 
approach considering the market levels for single name CDS spreads for each specific counterparty, the mid-market value of the net 
exposure (reflecting the amount of protection required) and the weighted average life of the net exposure. CDS spreads are provided 
to us by an independent third party. We utilize an interest rate based on the benchmark London Interbank Offered Rate (LIBOR) curve 
to derive our discount rates. 

While this approach does not explicitly consider all potential future behavior of the derivative transactions or potential future changes 
in valuation inputs, we believe this approach provides a reasonable estimate of the fair value of the assets and liabilities, including 
consideration of the impact of non-performance risk. 

196                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

Fixed Maturity Securities 

Whenever available, we obtain quoted prices in active markets for identical assets at the balance sheet date to measure fixed 
maturity securities at fair value. Market price data is generally obtained from dealer markets. 

We employ independent third-party valuation service providers to gather, analyze, and interpret market information to derive fair value 
estimates for individual investments, based upon market-accepted methodologies and assumptions. The methodologies used by 
these independent third-party valuation service providers are reviewed and understood by management, through periodic discussion 
with and information provided by the independent third-party valuation service providers. In addition, as discussed further below, 
control processes are applied to the fair values received from independent third-party valuation service providers to ensure the 
accuracy of these values. 

Valuation service providers typically obtain data about market transactions and other key valuation model inputs from multiple sources 
and, through the use of market-accepted valuation methodologies, which may utilize matrix pricing, financial models, accompanying 
model inputs and various assumptions, provide a single fair value measurement for individual securities. The inputs used by the 
valuation service providers include, but are not limited to, market prices from completed transactions for identical securities and 
transactions for comparable securities, benchmark yields, interest rate yield curves, credit spreads, prepayment rates, default rates, 
recovery assumptions, currency rates, quoted prices for similar securities and other market-observable information, as applicable. If 
fair value is determined using financial models, these models generally take into account, among other things, market observable 
information as of the measurement date as well as the specific attributes of the security being valued, including its term, interest rate, 
credit rating, industry sector, and when applicable, collateral quality and other security or issuer-specific information. When market 
transactions or other market observable data is limited, the extent to which judgment is applied in determining fair value is greatly 
increased. 

We have control processes designed to ensure that the fair values received from independent third-party valuation service providers 
are accurately recorded, that their data inputs and valuation techniques are appropriate and consistently applied and that the 
assumptions used appear reasonable and consistent with the objective of determining fair value. We assess the reasonableness of 
individual security values received from independent third-party valuation service providers through various analytical techniques, and 
have procedures to escalate related questions internally and to the independent third-party valuation service providers for resolution. 
To assess the degree of pricing consensus among various valuation service providers for specific asset types, we conduct 
comparisons of prices received from available sources. We use these comparisons to establish a hierarchy for the fair values 
received from independent third-party valuation service providers to be used for particular security classes. We also validate prices for 
selected securities through reviews by members of management who have relevant expertise and who are independent of those 
charged with executing investing transactions. 

When our independent third-party valuation service providers are unable to obtain sufficient market observable information upon 
which to estimate the fair value for a particular security, fair value is determined either by requesting brokers who are knowledgeable 
about these securities to provide a price quote, which is generally non-binding, or by employing market accepted valuation models. 
Broker prices may be based on an income approach, which converts expected future cash flows to a single present value amount, 
with specific consideration of inputs relevant to particular security types. For structured securities, such inputs may include ratings, 
collateral types, geographic concentrations, underlying loan vintages, loan delinquencies and defaults, loss severity assumptions, 
prepayments, and weighted average coupons and maturities. When the volume or level of market activity for a security is limited, 
certain inputs used to determine fair value may not be observable in the market. Broker prices may also be based on a market 
approach that considers recent transactions involving identical or similar securities. Fair values provided by brokers are subject to 
similar control processes to those noted above for fair values from independent third-party valuation service providers, including 
management reviews. For those corporate debt instruments (for example, private placements) that are not traded in active markets or 
that are subject to transfer restrictions, valuations reflect illiquidity and non-transferability, based on available market evidence. When 
observable price quotations are not available, fair value is determined based on discounted cash flow models using discount rates 
based on credit spreads, yields or price levels of comparable securities, adjusted for illiquidity and structure. Fair values determined 
internally are also subject to management review to ensure that valuation models and related inputs are reasonable. 

The methodology above is relevant for all fixed maturity securities including residential mortgage backed securities (RMBS), 
commercial mortgage backed securities (CMBS), collateralized debt obligations (CDO), other asset-backed securities (ABS) and fixed 
maturity securities issued by government sponsored entities and corporate entities. 

Equity Securities Traded in Active Markets 

Whenever available, we obtain quoted prices in active markets for identical assets at the balance sheet date to measure equity 
securities at fair value. Market price data is generally obtained from exchange or dealer markets. 

AIG | 2019 Form 10-K                         197 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

Mortgage and Other Loans Receivable 

We estimate the fair value of mortgage and other loans receivable that are measured at fair value by using dealer quotations, 
discounted cash flow analyses and/or internal valuation models. The determination of fair value considers inputs such as interest rate, 
maturity, the borrower’s creditworthiness, collateral, subordination, guarantees, past-due status, yield curves, credit curves, 
prepayment rates, market pricing for comparable loans and other relevant factors. 

Other Invested Assets 

We initially estimate the fair value of investments in certain hedge funds, private equity funds and other investment partnerships by 
reference to the transaction price. Subsequently, we generally obtain the fair value of these investments from net asset value 
information provided by the general partner or manager of the investments, the financial statements of which are generally audited 
annually. We consider observable market data and perform certain control procedures to validate the appropriateness of using the net 
asset value as a fair value measurement. The fair values of other investments carried at fair value, such as direct private equity 
holdings, are initially determined based on transaction price and are subsequently estimated based on available evidence such as 
market transactions in similar instruments, other financing transactions of the issuer and other available financial information for the 
issuer, with adjustments made to reflect illiquidity as appropriate. 

Short-term Investments 

For short-term investments that are measured at amortized cost, the carrying amounts of these assets approximate fair values 
because of the relatively short period of time between origination and expected realization, and their limited exposure to credit risk.  
Securities purchased under agreements to resell (reverse repurchase agreements) are generally treated as collateralized receivables.  
We report certain receivables arising from securities purchased under agreements to resell as Short-term investments in the 
Consolidated Balance Sheets. When these receivables are measured at fair value, we use market-observable interest rates to 
determine fair value.  

Separate Account Assets 

Separate account assets are composed primarily of registered and unregistered open-end mutual funds that generally trade daily and 
are measured at fair value in the manner discussed above for equity securities traded in active markets. 

Freestanding Derivatives 

Derivative assets and liabilities can be exchange-traded or traded over-the-counter (OTC). We generally value exchange-traded 
derivatives such as futures and options using quoted prices in active markets for identical derivatives at the balance sheet date. 

OTC derivatives are valued using market transactions and other market evidence whenever possible, including market-based inputs 
to models, model calibration to market clearing transactions, broker or dealer quotations or alternative pricing sources with reasonable 
levels of price transparency. When models are used, the selection of a particular model to value an OTC derivative depends on the 
contractual terms of, and specific risks inherent in the instrument, as well as the availability of pricing information in the market. We 
generally use similar models to value similar instruments. Valuation models require a variety of inputs, including contractual terms, 
market prices and rates, yield curves, credit curves, measures of volatility, prepayment rates and correlations of such inputs. For OTC 
derivatives that trade in liquid markets, such as generic forwards, swaps and options, model inputs can generally be corroborated by 
observable market data by correlation or other means, and model selection does not involve significant management judgment. 

For certain OTC derivatives that trade in less liquid markets, where we generally do not have corroborating market evidence to 
support significant model inputs and cannot verify the model to market transactions, the transaction price may provide the best 
estimate of fair value. Accordingly, when a pricing model is used to value such an instrument, the model is adjusted so the model 
value at inception equals the transaction price. We will update valuation inputs in these models only when corroborated by evidence 
such as similar market transactions, independent third-party valuation service providers and/or broker or dealer quotations, or other 
empirical market data. When appropriate, valuations are adjusted for various factors such as liquidity, bid/offer spreads and credit 
considerations. Such adjustments are generally based on available market evidence. In the absence of such evidence, 
management’s best estimate is used. 

We value our super senior credit default swap portfolio using prices obtained from vendors and/or counterparties.  The valuation of 
the super senior credit derivatives is complex because of the limited availability of market observable information due to the lack of 
trading and price transparency in certain structured finance markets. Our valuation methodologies for the super senior CDS portfolio 
have evolved over time in response to market conditions and the availability of market observable information. We have sought to 
calibrate the methodologies to available market information and to review the assumptions of the methodologies on a regular basis.  

198                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

Embedded Derivatives within Policyholder Contract Deposits 

Certain variable annuity and equity-indexed annuity and life contracts contain embedded derivatives that we bifurcate from the host 
contracts and account for separately at fair value, with changes in fair value recognized in earnings.  These embedded derivatives are 
classified within Policyholder contract deposits.  We have concluded these contracts contain either (i) a written option that guarantees 
a minimum accumulation value at maturity, (ii) a written option that guarantees annual withdrawals regardless of underlying market 
performance for a specific period or for life, or (iii) equity-indexed written options that meet the criteria of derivatives and must be 
bifurcated. 

The fair value of embedded derivatives contained in certain variable annuity and equity-indexed annuity and life contracts is 
measured based on policyholder behavior and capital market assumptions related to projected cash flows over the expected lives of 
the contracts. These discounted cash flow projections primarily include benefits and related fees assessed, when applicable. In some 
instances, the projected cash flows from fees may exceed projected cash flows related to benefit payments and therefore, at a point 
in time, the carrying value of the embedded derivative may be in a net asset position. The projected cash flows incorporate best 
estimate assumptions for policyholder behavior (including mortality, lapses, withdrawals and benefit utilization), along with an explicit 
risk margin to reflect a market participant’s estimates of projected cash flows and policyholder behavior. Estimates of future 
policyholder behavior assumptions are subjective and based primarily on our historical experience. 

Because of the dynamic and complex nature of the projected cash flows with respect to embedded derivatives in our variable annuity 
contracts, risk neutral valuations are used, which are calibrated to observable interest rate and equity option prices. Estimating the 
underlying cash flows for these products involves judgments regarding the capital market assumptions related to expected market 
rates of return, market volatility, credit spreads, correlations of certain market variables, fund performance and discount rates. 
Additionally, estimating the underlying cash flows for these products also involves judgments regarding policyholder behavior. The 
portion of fees attributable to the fair value of expected benefit payments are included within the fair value measurement of these 
embedded derivatives, and related fees are classified in net realized gain/loss as earned, consistent with other changes in the fair 
value of these embedded policy derivatives.  Any portion of the fees not attributed to the embedded derivatives are excluded from the 
fair value measurement and classified in policy fees as earned. 

With respect to embedded derivatives in our equity-indexed annuity and life contracts, option pricing models are used to estimate fair 
value, taking into account the capital market assumptions for future equity index growth rates, volatility of the equity index, future 
interest rates, and our ability to adjust the participation rate and the cap on equity-indexed credited rates in light of market conditions 
and policyholder behavior assumptions.  

Projected cash flows are discounted using the interest rate swap curve (swap curve), which is commonly viewed as being consistent 
with the credit spreads for highly-rated financial institutions (S&P AA-rated or above). A swap curve shows the fixed-rate leg of a non-
complex swap against the floating rate (for example, LIBOR) leg of a related tenor. We also incorporate our own risk of non-
performance in the valuation of the embedded derivatives associated with variable annuity and equity-indexed annuity and life 
contracts. The non-performance risk adjustment (NPA) reflects a market participant’s view of our claims-paying ability by incorporating 
an additional spread to the swap curve used to discount projected benefit cash flows in the valuation of these embedded derivatives. 
The non-performance risk adjustment is calculated by constructing forward rates based on a weighted average of observable 
corporate credit indices to approximate the claims-paying ability rating of our Life and Retirement companies. 

Long-Term Debt 

The fair value of non-structured liabilities is generally determined by using market prices from exchange or dealer markets, when 
available, or discounting expected cash flows using the appropriate discount rate for the applicable maturity. We determine the fair 
value of structured liabilities and hybrid financial instruments (where performance is linked to structured interest rates, inflation or 
currency risks) using the appropriate derivative valuation methodology (described above) given the nature of the embedded risk 
profile. In addition, adjustments are made to the valuations of both non-structured and structured liabilities to reflect our own 
creditworthiness based on the methodology described under the caption “Incorporation of Credit Risk in Fair Value Measurements – 
Our Own Credit Risk” above. 

Borrowings under obligations of guaranteed investment agreements (GIAs), which are guaranteed by us, are recorded at fair value 
using discounted cash flow calculations based on interest rates currently being offered for similar contracts and our current market 
observable implicit credit spread rates with maturities consistent with those remaining for the contracts being valued. Obligations may 
be called at various times prior to maturity at the option of the counterparty. Interest rates on these borrowings are primarily fixed, vary 
by maturity and range up to 7.62 percent. 

AIG | 2019 Form 10-K                         199 

  
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

Other Liabilities 

Other liabilities measured at fair value include certain securities sold under agreements to repurchase and certain securities sold but 
not yet purchased. Liabilities arising from securities sold under agreements to repurchase are generally treated as collateralized 
borrowings. We estimate the fair value of liabilities arising under these agreements by using market-observable interest rates. This 
methodology considers such factors as the coupon rate, yield curves and other relevant factors. Fair values for securities sold but not 
yet purchased are based on current market prices.  

ASSETS AND LIABILITIES MEASURED AT FAIR VALUE ON A RECURRING BASIS 

The following table presents information about assets and liabilities measured at fair value on a recurring basis and 
indicates the level of the fair value measurement based on the observability of the inputs used: 

December 31, 2019 

(in millions) 
Assets: 

Bonds available for sale: 

U.S. government and government sponsored entities 
Obligations of states, municipalities and political subdivisions 
Non-U.S. governments 
Corporate debt 
RMBS 
CMBS 
CDO/ABS 

$ 

Total bonds available for sale 
Other bond securities: 

U.S. government and government sponsored entities 
Non-U.S. governments 
Corporate debt 
RMBS 
CMBS 
CDO/ABS 

Total other bond securities 
Equity securities  
Other invested assets(b) 
Derivative assets: 

Interest rate contracts  
Foreign exchange contracts 
Equity contracts 
Credit contracts 
Other contracts 
Counterparty netting and cash collateral 

Total derivative assets 
Short-term investments 
Other assets 
Separate account assets 

Total 
Liabilities: 

Policyholder contract deposits 
Derivative liabilities: 

Interest rate contracts 
Foreign exchange contracts 
Equity contracts 
Credit contracts 
Other contracts 
Counterparty netting and cash collateral 

Total derivative liabilities 
Other liabilities 
Long-term debt 

Total 

200                            AIG | 2019 Form 10-K 

 Level 1 

Level 2 

  Counterparty 
Netting(a) 

Level 3 

Cash 
Collateral 

Total 

135  $ 
- 
60 
- 
- 
- 
- 
195 

5,245  $ 

13,197 
14,809 
147,973 
19,397 
13,377 
10,962 
224,960 

- 
- 
- 
- 
- 
- 
- 
756 
- 

2,121 
- 
18 
346 
272 
187 
2,944 
77 
86 

- 
2,121 
- 
1,663 
13,408 
1,053 
7,686 
25,931 

- 
- 
- 
143 
50 
3,545 
3,738 
8 
1,192 

1 
- 
5 
- 
- 
- 
6 
2,299 
57 
89,069 

- 
6 
171 
3 
14 
- 
194 
- 
89 
- 
$  92,382  $  242,352  $  31,152 

3,199 
1,034 
593 
- 
- 
- 
4,826 
3,044 
2,212 
4,203 

$ 

$ 

-  $ 
- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 
- 
- 
- 
- 
- 

-  $ 
- 
- 
- 
- 
- 
- 
- 

5,380 
15,318 
14,869 
149,636 
32,805 
14,430 
18,648 
251,086 

- 
- 
- 
- 
- 
- 
- 
- 
- 

2,121 
- 
18 
489 
322 
3,732 
6,682 
841 
1,278 

- 
- 
- 
- 
- 
(2,427) 
(2,427) 
- 
- 
- 
(2,427)  $ 

- 
- 
- 
- 
- 
(1,806) 
(1,806) 
- 
- 
- 

3,200 
1,040 
769 
3 
14 
(4,233) 
793 
5,343 
2,358 
93,272 
(1,806)  $  361,653 

$ 

-  $ 

-  $ 

6,910 

$ 

-  $ 

-  $ 

6,910 

4 
- 
8 
- 
- 
- 
12 
- 
- 
12  $ 

2,745 
1,025 
111 
24 
- 
- 
3,905 
45 
2,062 
6,012  $ 

- 
- 
20 
65 
7 
- 
92 
- 
- 
7,002 

$ 

- 
- 
- 
- 
- 
(2,427) 
(2,427) 
- 
- 
(2,427)  $ 

- 
- 
- 
- 
- 
(527) 
(527) 
- 
- 
(527)  $ 

2,749 
1,025 
139 
89 
7 
(2,954) 
1,055 
45 
2,062 
10,072 

$ 

  
 
 
 
 
 
 
 
 
 
 
December 31, 2018 

(in millions) 

Assets: 

Bonds available for sale: 

ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

 Level 1 

Level 2 

  Counterparty 
Netting(a)  

Level 3 

Cash 

Collateral 

Total 

U.S. government and government sponsored entities 

$ 

53  $ 

3,207  $ 

- 

$ 

-  $ 

-  $ 

3,260 

Obligations of states, municipalities and political subdivisions 

Non-U.S. governments 

Corporate debt 

RMBS 

CMBS 

CDO/ABS 

Total bonds available for sale 

Other bond securities: 

U.S. government and government sponsored entities 

Non-U.S. governments 

Corporate debt 

RMBS 

CMBS 

CDO/ABS 

Total other bond securities 

Equity securities  
Other invested assets(b) 
Derivative assets: 

Interest rate contracts  

Foreign exchange contracts 

Equity contracts 

Credit contracts 

Other contracts 

Counterparty netting and cash collateral 

Total derivative assets 

Short-term investments 

Other assets 

Separate account assets 

Total 

Liabilities: 

Policyholder contract deposits 

Derivative liabilities: 

Interest rate contracts 

Foreign exchange contracts 

Equity contracts 

Credit contracts 

Other contracts 

Counterparty netting and cash collateral 

Total derivative liabilities 

Other liabilities 

Long-term debt 

Total 

- 

69 

- 

- 

- 

- 

14,001 

14,445 

129,836 

20,178 

11,784 

8,725 

2,000 

11 

864 

14,199 

917 

9,102 

122 

202,176 

27,093 

11 

- 

- 

- 

- 

- 

11 

1,213 

- 

2 

- 

133 

- 

- 

- 

135 

2,416 

- 

2,654 

45 

1,671 

424 

311 

454 

5,559 

13 

341 

2,888 

1,159 

190 

- 

- 

- 

4,237 

599 

- 

77,202 

4,645 

- 

- 

- 

1,290 

77 

4,478 

5,845 

27 

587 

- 

5 

75 

1 

15 

- 

96 

- 

58 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(1,713) 

(1,713) 

(1,840) 

(1,840) 

- 

- 

- 

- 

- 

- 

16,001 

14,525 

130,700 

34,377 

12,701 

17,827 

229,391 

2,665 

45 

1,671 

1,714 

388 

4,932 

11,415 

1,253 

928 

2,890 

1,164 

398 

1 

15 

(3,553) 

915 

3,015 

58 

81,847 

$  81,099  $  217,570  $  33,706 

$ 

(1,713)  $ 

(1,840)  $  328,822 

$ 

-  $ 

-  $ 

4,116 

$ 

-  $ 

-  $ 

4,116 

4 

- 

12 

- 

- 

- 

16 

16 

- 

2,004 

858 

3 

8 

- 

- 

2,873 

11 

2,213 

15 

- 

- 

228 

6 

- 

249 

- 

- 

- 

- 

- 

- 

- 

(1,713) 

(1,713) 

- 

- 

- 

- 

- 

- 

- 

(187) 

(187) 

- 

- 

$ 

32  $ 

5,097  $ 

4,365 

$ 

(1,713)  $ 

(187)  $ 

2,023 

858 

15 

236 

6 

(1,900) 

1,238 

27 

2,213 

7,594 

(a)  Represents netting of derivative exposures covered by qualifying master netting agreements. 

(b)  Excludes investments that are measured at fair value using the net asset value (NAV) per share (or its equivalent), which totaled $5.5 billion and $5.0 billion as of 

December 31, 2019 and December 31, 2018, respectively. 

AIG | 2019 Form 10-K                         201 

  
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

CHANGES IN LEVEL 3 RECURRING FAIR VALUE MEASUREMENTS 

The following tables present changes during the years ended December 31, 2019 and 2018 in Level 3 assets and liabilities 
measured at fair value on a recurring basis, and the realized and unrealized gains (losses) related to the Level 3 assets and 
liabilities in the Consolidated Balance Sheets at December 31, 2019 and 2018: 

Net 

Realized and 

Unrealized 

Purchases, 

Changes in 

  Unrealized Gains 

(Losses) Included 

Fair Value  Gains (Losses) 

Other 

Sales, 

Gross 

Gross  Reclassification 

Fair Value 

in Income on 

Beginning 

Included  Comprehensive 

Issuances and 

Transfers 

Transfers 

of Year 

in Income 

Income (Loss)  Settlements, Net  

In 

Out  

of Held 

for Sale(a)  

End 

Instruments Held 

Acquisition  

of Year 

at End of Year 

(in millions) 

December 31, 2019 

Assets: 

Bonds available for sale: 

Obligations of states,  

municipalities and 

political subdivisions 

$ 

2,000  $ 

(2)  $ 

247  $ 

282  $ 

51  $ 

(457)  $ 

-  $ 

-  $ 

2,121  $ 

Non-U.S. governments 

Corporate debt 

RMBS 

CMBS 

CDO/ABS 

11 

864 

14,199 

917 

9,102 

Total bonds available for sale 

27,093 

- 

1,290 

77 

4,478 

5,845 

27 

- 

587 

58 

Other bond securities: 

Corporate debt 

RMBS 

CMBS 

CDO/ABS 

Total other bond securities 

Equity securities 

Mortgage and other loans 

receivable 

Other invested assets 

Other assets 

Total 

(in millions) 

Liabilities: 

5 

(7) 

782 

24 

33 

835 

- 

80 

5 

361 

446 

- 

- 

20 

- 

1 

88 

55 

47 

116 

554 

- 

- 

- 

- 

- 

- 

- 

2 

- 

(6) 

5 

(540) 

1,513 

(1,403) 

448 

112 

83 

58 

(16) 

(255) 

(287) 

(441) 

120 

(1,780) 

(1,107) 

1,830 

(3,236) 

- 

(1,227) 

(18) 

(1,198) 

(2,443) 

(20) 

- 

(33) 

(7) 

- 

- 

- 

- 

- 

2 

- 

616 

- 

- 

- 

(14) 

(96) 

(110) 

(1) 

- 

- 

- 

- 

- 

(21) 

- 

(17) 

(38) 

- 

- 

- 

- 

- 

- 

- 

- 

38 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

1,663 

13,408 

1,053 

7,686 

25,931 

- 

143 

50 

3,545 

3,738 

8 

- 

1,192 

89 

- 

- 

- 

- 

- 

- 

- 

- 

2 

6 

149 

157 

1 

- 

22 

- 

180 

$  33,610  $ 

1,301  $ 

556  $ 

(3,610)  $  2,448  $  (3,347)  $ 

-  $ 

-  $  30,958  $ 

Net 

Realized and 

Unrealized 

Purchases, 

Changes in 

  Unrealized Gains 

(Losses) Included 

Fair Value 

(Gains) Losses 

Other 

Sales, 

Gross 

Gross  Reclassification 

Fair Value 

in Income on 

Beginning 

Included  Comprehensive 

Issuances and 

Transfers 

Transfers 

of Year 

in Income 

Income (Loss)  Settlements, Net  

In 

Out  

of Held 

for Sale(a)  

End 

Instruments Held 

Acquisition  

of Year 

at End of Year 

Policyholder contract deposits  $ 

4,116  $ 

1,947  $ 

-  $ 

847  $ 

-  $ 

-  $ 

-  $ 

-  $ 

6,910  $ 

(1,307) 

Derivative liabilities, net: 

Interest rate contracts 

Foreign exchange contracts 

Equity contracts 

Credit contracts 

Other contracts 

Total derivative liabilities, 
net(b) 

15 

(5) 

(75) 

227 

(9) 

153 

3 

(7) 

(43) 

(84) 

(67) 

(198) 

- 

- 

- 

- 

- 

- 

(18) 

6 

(33) 

(81) 

69 

(57) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(6) 

(151) 

62 

(7) 

(102) 

1 

3 

51 

46 

66 

167 

Total 

$ 

4,269  $ 

1,749  $ 

-  $ 

790  $ 

-  $ 

-  $ 

-  $ 

-  $ 

6,808  $ 

(1,140) 

202                            AIG | 2019 Form 10-K 

  
 
 
 
  
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
  
  
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

Net 

Realized and 

Unrealized 

Purchases, 

Changes in 

  Unrealized Gains 

(Losses) Included 

Fair Value  Gains (Losses) 

Other 

Sales, 

Gross 

Gross  Reclassification 

Fair Value 

in Income on 

Beginning 

Included  Comprehensive 

Issuances and 

Transfers 

Transfers 

of Held 

End 

Instruments Held 

of Year 

in Income 

Income (Loss)  Settlements, Net 

In 

Out 

for Sale(a) 

Acquisition  

of Year 

at End of Year 

(in millions) 

December 31, 2018 

Assets: 

Bonds available for sale: 

Obligations of states, 

municipalities and 

political subdivisions 

$ 

2,404  $ 

-  $ 

(152)  $ 

(66)  $ 

54  $ 

(240)  $ 

-  $ 

-  $ 

2,000  $ 

Non-U.S. governments 

Corporate debt 

RMBS 

CMBS 

CDO/ABS 

8 

1,173 

16,136 

624 

8,651 

Total bonds available for sale 

28,996 

Other bond securities: 

Corporate debt 

RMBS 

CMBS 

CDO/ABS 

Total other bond securities 

Equity securities 

Mortgage and other loans 

receivable 

Other invested assets 

Other assets 

18 

1,464 

74 

4,956 

6,512 

- 

5 

250 

- 

(9) 

(74) 

838 

23 

40 

818 

- 

56 

(2) 

428 

482 

(2) 

- 

47 

- 

5 

(2) 

(300) 

(29) 

(42) 

(520) 

- 

- 

- 

- 

- 

- 

- 

2 

- 

(1) 

(207) 

(2,424) 

207 

(371) 

(2,862) 

(18) 

(280) 

(5) 

(905) 

(1,208) 

24 

(5) 

288 

58 

13 

780 

8 

111 

(5) 

(806) 

(66) 

(20) 

1,783 

2,749 

(1,123) 

(2,260) 

- 

50 

10 

- 

60 

5 

- 

- 

- 

- 

- 

- 

(9) 

(9) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

7 

1 

164 

172 

- 

- 

- 

8 

8 

- 

- 

- 

- 

11 

864 

14,199 

917 

9,102 

27,093 

- 

1,290 

77 

4,478 

5,845 

27 

- 

587 

58 

Total 

$ 

35,763  $ 

1,345  $ 

(518)  $ 

(3,705)  $ 

2,814  $ 

(2,269)  $ 

-  $ 

180  $ 

33,610  $ 

- 

- 

- 

- 

- 

- 

- 

- 

(10) 

(5) 

208 

193 

- 

- 

71 

- 

264 

Net 

Realized and 

Unrealized 

Purchases, 

Changes in 

  Unrealized Gains 

(Losses) Included 

Fair Value 

(Gains) Losses 

Other 

Sales, 

Gross 

Gross  Reclassification 

Fair Value 

in Income on 

Beginning 

Included  Comprehensive 

Issuances and 

Transfers 

Transfers 

of Held 

End 

Instruments Held 

of Year 

in Income 

Income (Loss)  Settlements, Net 

In 

Out 

for Sale(a) 

Acquisition  

of Year 

at End of Year 

(in millions) 

Liabilities: 

Policyholder contract deposits 

$ 

4,136  $ 

(334)  $ 

-  $ 

314  $ 

-  $ 

-  $ 

-  $ 

-  $ 

4,116  $ 

495 

Derivative liabilities, net: 

Interest rate contracts 

Foreign exchange contracts 

Equity contracts 

Credit contracts 

Other contracts 

Total derivative liabilities, 
net(b) 

22 

- 

(82) 

262 

(15) 

187 

(1) 

(10) 

(22) 

(31) 

(64) 

(128) 

- 

- 

- 

- 

- 

- 

(6) 

5 

27 

(4) 

70 

92 

- 

- 

- 

- 

- 

- 

- 

- 

2 

- 

- 

2 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

15 

(5) 

(75) 

227 

(9) 

153 

Total 

$ 

4,323  $ 

(462)  $ 

-  $ 

406  $ 

-  $ 

2  $ 

-  $ 

-  $ 

4,269  $ 

(a)  Reported in Other assets in the Consolidated Balance Sheet. 

(b)  Total Level 3 derivative exposures have been netted in these tables for presentation purposes only. 

1 

3 

(35) 

31 

62 

62 

557 

AIG | 2019 Form 10-K                         203 

  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
  
  
 
 
Net realized and unrealized gains and losses included in income related to Level 3 assets and liabilities shown above are 
reported in the Consolidated Statements of Income as follows: 

ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

(in millions) 
December 31, 2019 
Assets: 

Bonds available for sale 
Other bond securities 
Equity securities 
Other invested assets 

December 31, 2018 
Assets: 

Bonds available for sale 
Other bond securities 
Equity securities 
Other invested assets 

(in millions) 
December 31, 2019 
Liabilities: 

Policyholder contract deposits 
Derivative liabilities, net 

December 31, 2018 
Liabilities: 

Policyholder contract deposits 
Derivative liabilities, net 

Net  
Investment  
Income 

Net Realized 
Capital 
Gains (Losses) 

Other 
Income 

862  $ 
226  
-  
20  

987  $ 
92  
(2)  
57  

(27)  $ 
220  
-  
-  

(165)  $ 
(3)  
-  
-  

-  $ 
-  
-  
-  

(4)  $ 

393  
-  
(10)  

Net  
Investment  
Income 

Net Realized 
Capital 
(Gains) Losses 

Other 
Income 

Total 

835 
446 
- 
20 

818 
482 
(2) 
47 

Total 

-  $ 
-  

-  $ 
-  

1,947  $ 
(134)  

-  $ 

(64)  

1,947 
(198) 

(334)  $ 
5  

-  $ 

(133)  

(334) 
(128) 

$ 

$ 

$ 

$ 

204                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents the gross components of purchases, sales, issuances and settlements, net, shown above, for 
years ended December 31, 2019 and 2018 related to Level 3 assets and liabilities in the Consolidated Balance Sheets: 

ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

(in millions) 
December 31, 2019 
Assets: 

Bonds available for sale: 

Obligations of states, municipalities and political subdivisions 
Non-U.S. governments 
Corporate debt 
RMBS 
CMBS 
CDO/ABS 

Total bonds available for sale 
Other bond securities: 

Corporate debt 
RMBS 
CMBS 
CDO/ABS 

Total other bond securities 
Equity securities 
Mortgage and other loans receivable 
Other invested assets 
Other assets 

Total assets 
Liabilities: 

Policyholder contract deposits 
Derivative liabilities, net 

Total liabilities 
December 31, 2018 
Assets: 

Bonds available for sale: 

Obligations of states, municipalities and political subdivisions 
Non-U.S. governments 
Corporate debt 
RMBS 
CMBS 
CDO/ABS 

Total bonds available for sale 
Other bond securities: 

Corporate debt 
RMBS 
CMBS 
CDO/ABS 

Total other bond securities 
Equity securities 
Mortgage and other loans receivable 
Other invested assets 
Other assets 

Total assets 
Liabilities: 

Policyholder contract deposits 
Derivative liabilities, net 

Total liabilities 

(a)  There were no issuances during the years ended December 31, 2019 and 2018. 

Purchases  

Sales 

Issuances 
and 
Settlements(a) 

Purchases, Sales, 
Issuances and 
Settlements, Net(a) 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

362  $ 
- 
172 
1,418 
539 
2,145 
4,636 

- 
- 
18 
- 
18 
8 
- 
97 
- 
4,759  $ 

-  $ 

(44)  
(44)  $ 

105  $ 
5 
280 
715 
277 
1,865 
3,247 

- 
1 
- 
90 
91 
49 
- 
350 
- 
3,737  $ 

-  $ 

(52)  
(52)  $ 

(19)  $ 
- 
(129) 
(27) 
- 
(561) 
(736) 

- 
(1,101) 
(33) 
(386) 
(1,520) 
- 
- 
- 
- 
(2,256)  $ 

852  $ 
-   
852  $ 

(8)  $ 
- 
(216) 
(20) 
(2) 
(1,073) 
(1,319) 

- 
(34) 
- 
(4) 
(38) 
- 
(5) 
(29) 
- 
(1,391)  $ 

533  $ 
80   
613  $ 

(61)  $ 
(6) 
(583) 
(2,794) 
(91) 
(1,472) 
(5,007) 

- 
(126) 
(3) 
(812) 
(941) 
(28) 
- 
(130) 
(7) 
(6,113)  $ 

(5)  $ 

(13)  
(18)  $ 

(163)  $ 
(6) 
(271) 
(3,119) 
(68) 
(1,163) 
(4,790) 

(18) 
(247) 
(5) 
(991) 
(1,261) 
(25) 
- 
(33) 
58 
(6,051)  $ 

(219)  $ 
64   
(155)  $ 

282 
(6) 
(540) 
(1,403) 
448 
112 
(1,107) 

- 
(1,227) 
(18) 
(1,198) 
(2,443) 
(20) 
- 
(33) 
(7) 
(3,610) 

847 
(57) 
790 

(66) 
(1) 
(207) 
(2,424) 
207 
(371) 
(2,862) 

(18) 
(280) 
(5) 
(905) 
(1,208) 
24 
(5) 
288 
58 
(3,705) 

314 
92 
406 

AIG | 2019 Form 10-K                         205 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

Both observable and unobservable inputs may be used to determine the fair values of positions classified in Level 3 in the tables 
above. As a result, the unrealized gains (losses) on instruments held at December 31, 2019 and 2018 may include changes in fair 
value that were attributable to both observable (e.g., changes in market interest rates) and unobservable inputs (e.g., changes in 
unobservable long-dated volatilities). 

Transfers of Level 3 Assets and Liabilities 

The Net realized and unrealized gains (losses) included in income (loss) or Other comprehensive income (loss) as shown in the table 
above excludes $(46) million and $33 million of net gains (losses) related to assets and liabilities transferred into Level 3 during 2019 
and 2018, respectively, and includes $30 million and $(18) million of net gains (losses) related to assets and liabilities transferred out 
of Level 3 during 2019 and 2018, respectively. 

Transfers of Level 3 Assets 

During the years ended December 31, 2019 and 2018, transfers into Level 3 assets primarily included certain investments in private 
placement corporate debt, RMBS, CMBS and CDO/ABS. Transfers of private placement corporate debt and certain ABS into Level 3 
assets were primarily the result of limited market pricing information that required us to determine fair value for these securities based 
on inputs that are adjusted to better reflect our own assumptions regarding the characteristics of a specific security or associated 
market liquidity. The transfers of investments in RMBS, CMBS and CDO and certain ABS into Level 3 assets were due to diminished 
market transparency and liquidity for individual security types. Additionally, during 2019, a consolidated investment company acquired 
certain real estate investments. 

During the years ended December 31, 2019 and 2018, transfers out of Level 3 assets primarily included private placement and other 
corporate debt, CMBS, RMBS, CDO/ABS and certain investments in municipal securities. Transfers of certain investments in 
municipal securities, corporate debt, RMBS, CMBS and CDO/ABS out of Level 3 assets were based on consideration of market 
liquidity as well as related transparency of pricing and associated observable inputs for these investments. Transfers of certain 
investments in private placement corporate debt and certain ABS out of Level 3 assets were primarily the result of using observable 
pricing information that reflects the fair value of those securities without the need for adjustment based on our own assumptions 
regarding the characteristics of a specific security or the current liquidity in the market.  

Transfers of Level 3 Liabilities 

There were no significant transfers of derivative or other liabilities into or out of Level 3 for the years ended December 31, 2019 and 
2018. 

206                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

QUANTITATIVE INFORMATION ABOUT LEVEL 3 FAIR VALUE MEASUREMENTS 

The table below presents information about the significant unobservable inputs used for recurring fair value measurements 
for certain Level 3 instruments, and includes only those instruments for which information about the inputs is reasonably 
available to us, such as data from independent third-party valuation service providers and from internal valuation models. 
Because input information from third-parties with respect to certain Level 3 instruments (primarily CDO/ABS) may not be 
reasonably available to us, balances shown below may not equal total amounts reported for such Level 3 assets and 
liabilities: 

(in millions) 
Assets: 

Obligations of states, 
municipalities and 
political subdivisions 

Fair Value at  
December 31, 
2019 

Valuation  
Technique 

Unobservable Input(b) 

Range 
(Weighted Average) 

$ 

1,633  Discounted cash flow 

Yield 

3.35% - 3.95% (3.65%) 

Corporate debt 

1,087  Discounted cash flow 

Yield 

3.48% - 6.22% (4.85%) 

RMBS(a) 

11,746  Discounted cash flow 

Constant prepayment rate 

4.00% - 12.89% (8.44%) 
Loss severity  33.68% - 76.91% (55.29%) 
1.68% - 6.17% (3.93%) 
2.52% - 4.53% (3.52%) 

Constant default rate 
Yield 

6,025  Discounted cash flow 

Yield 

2.92% - 4.91% (3.91%) 

476  Discounted cash flow 

Yield 

2.77% - 5.18% (3.97%) 

CDO/ABS(a) 

CMBS 

Liabilities: 

Embedded derivatives 
within Policyholder 
contract deposits: 

Guaranteed minimum   
withdrawal benefits 
(GMWB) 

2,474  Discounted cash flow 

Index Annuities 

3,895  Discounted cash flow 

Indexed Life 

510  Discounted cash flow 

Equity volatility 
Base lapse rate 
Dynamic lapse multiplier 
Mortality multiplier(c) 
Utilization 
Equity / interest rate correlation 
NPA(d) 

Lapse rate 
Mortality multiplier(c) 
Option Budget 
NPA(d) 

Base lapse rate 
Mortality rate 
NPA(d) 

6.15% - 48.85% 
0.16% - 12.60% 
50.00% - 143.00% 
38.00% - 147.00% 
90.00% - 100.00% 
20.00% - 40.00% 
0.12% - 1.53% 

0.31% - 50.00% 
24.00% - 180.00% 
1.00% - 4.00% 
0.12% - 1.53% 

0.00% - 37.97% 
0.00% - 100.00% 
0.12% - 1.53% 

AIG | 2019 Form 10-K                         207 

  
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

Fair Value at  
December 31, 
2018 

Valuation  
Technique 

Unobservable Input(b) 

Range 
(Weighted Average) 

$ 

1,473  Discounted cash flow 

Yield 

3.91% - 5.00% (4.46%) 

(in millions) 
Assets: 

Obligations of states, 
municipalities and 
political subdivisions 

Corporate debt 

445  Discounted cash flow 

Yield 

4.35% - 5.99% (5.17%) 

RMBS(a) 

13,608  Discounted cash flow 

Constant prepayment rate 

4.58% - 14.00% (9.29%) 
Loss severity  39.66% - 74.40% (57.03%) 
2.46% - 7.39% (4.92%) 
3.31% - 5.50% (4.40%) 

Constant default rate 
Yield 

5,461  Discounted cash flow 

Yield 

3.65% - 5.10% (4.37%) 

447  Discounted cash flow 

Yield 

3.29% - 6.07% (4.68%) 

CDO/ABS(a) 

CMBS 

Liabilities: 

Embedded derivatives 
within Policyholder 
contract deposits: 

GMWB  

1,943  Discounted cash flow 

Index Annuities 

1,778  Discounted cash flow 

Indexed Life 

374  Discounted cash flow 

Equity volatility 
Base lapse rate 
Dynamic lapse multiplier 
Mortality multiplier(c) 
Utilization 
Equity / interest rate correlation 
NPA(d) 

Lapse rate 
Mortality multiplier(c) 
Option Budget 
NPA(d) 

Base lapse rate 
Mortality rate 
NPA(d) 

6.05% - 47.65% 
0.16% - 12.60% 
20.00% - 180.00% 
40.00% - 153.00% 
90.00% - 100.00% 
20.00% - 40.00% 
0.25% - 1.77% 

0.50% - 40.00% 
42.00% - 162.00% 
1.00% - 3.00% 
0.25% - 1.77% 

0.00% - 13.00% 
0.00% - 100.00% 
0.25% - 1.77% 

(a)  Information received from third-party valuation service providers.  The ranges of the unobservable inputs for constant prepayment rate, loss severity and constant 

default rate relate to each of the individual underlying mortgage loans that comprise the entire portfolio of securities in the RMBS and CDO securitization vehicles and 
not necessarily to the securitization vehicle bonds (tranches) purchased by us. The ranges of these inputs do not directly correlate to changes in the fair values of the 
tranches purchased by us, because there are other factors relevant to the fair values of specific tranches owned by us including, but not limited to, purchase price, 
position in the waterfall, senior versus subordinated position and attachment points. 

(b)  Represents discount rates, estimates and assumptions that we believe would be used by market participants when valuing these assets and liabilities. 

(c)  Mortality inputs are shown as multipliers of the 2012 Individual Annuity Mortality Basic table. 

(d)  NPA applied as a spread over risk-free curve for discounting. 

208                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

The ranges of reported inputs for Obligations of states, municipalities and political subdivisions, Corporate debt, RMBS, CDO/ABS, 
and CMBS valued using a discounted cash flow technique consist of one standard deviation in either direction from the 
value-weighted average. The preceding table does not give effect to our risk management practices that might offset risks inherent in 
these Level 3 assets and liabilities. 

Interrelationships Between Unobservable Inputs 

We consider unobservable inputs to be those for which market data is not available and that are developed using the best information 
available to us about the assumptions that market participants would use when pricing the asset or liability. Relevant inputs vary 
depending on the nature of the instrument being measured at fair value. The following paragraphs provide a general description of 
significant unobservable inputs along with interrelationships between and among the significant unobservable inputs and their impact 
on the fair value measurements. In practice, simultaneous changes in assumptions may not always have a linear effect on the inputs 
discussed below. Interrelationships may also exist between observable and unobservable inputs. Such relationships have not been 
included in the discussion below. For each of the individual relationships described below, the inverse relationship would also 
generally apply. 

Fixed Maturity Securities  

The significant unobservable input used in the fair value measurement of fixed maturity securities is yield. The yield is affected by the 
market movements in credit spreads and U.S. Treasury yields. The discount rate may be affected by other factors including constant 
prepayment rates (CPR), loss severity, and constant default rates (CDR). In general, increases in the yield would decrease the fair 
value of investments, conversely the inverse is also true. 

Embedded derivatives within Policyholder contract deposits 

Embedded derivatives reported within Policyholder contract deposits include interest crediting rates based on market indices within 
index annuities, indexed life, and GICs as well as GMWB within variable annuity and certain index annuity products. For any given 
contract, assumptions for unobservable inputs vary throughout the period over which cash flows are projected for purposes of valuing 
the embedded derivative. The following unobservable inputs are used for valuing embedded derivatives measured at fair value: 

  Long-term equity volatilities represent equity volatility beyond the period for which observable equity volatilities are available. 

Increases in assumed volatility will generally increase the fair value of both the projected cash flows from rider fees as well as the 
projected cash flows related to benefit payments. Therefore, the net change in the fair value of the liability may be either a 
decrease or an increase, depending on the relative changes in projected rider fees and projected benefit payments.  

  Equity / interest rate correlation estimates the relationship between changes in equity returns and interest rates in the economic 

scenario generator used to value our GMWB embedded derivatives.  In general, a higher positive correlation assumes that equity 
markets and interest rates move in a more correlated fashion, which generally increases the fair value of the liability.   

  Base lapse rate assumptions are determined by company experience and are adjusted at the contract level using a dynamic lapse 
function, which reduces the base lapse rate when the contract is in-the-money (when the contract holder’s guaranteed value, as 
estimated by the company, is worth more than their underlying account value). Lapse rates are also generally assumed to be lower 
in periods when a surrender charge applies. Increases in assumed lapse rates will generally decrease the fair value of the liability, 
as fewer policyholders would persist to collect guaranteed withdrawal amounts.  

  Mortality rate assumptions, which vary by age and gender, are based on company experience and include a mortality improvement 
assumption. Increases in assumed mortality rates will decrease the fair value of the liability, while lower mortality rate assumptions 
will generally increase the fair value of the liability, because guaranteed payments will be made for a longer period of time.  

  Utilization assumptions estimate the timing when policyholders with a GMWB will elect to utilize their benefit and begin taking 

withdrawals. The assumptions may vary by the type of guarantee, tax-qualified status, the contract’s withdrawal history and the 
age of the policyholder. Utilization assumptions are based on company experience, which includes partial withdrawal behavior. 
Increases in assumed utilization rates will generally increase the fair value of the liability. 

  Option budget estimates the expected long-term cost of options used to hedge exposures associated with equity price changes. 

The level of option budgets determines future costs of the options, which impacts the growth in account value and the valuation of 
embedded derivatives.                                           

AIG | 2019 Form 10-K                         209 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

INVESTMENTS IN CERTAIN ENTITIES CARRIED AT FAIR VALUE USING NET ASSET VALUE PER 
SHARE 

The following table includes information related to our investments in certain other invested assets, including private equity 
funds, hedge funds and other alternative investments that calculate net asset value per share (or its equivalent). For these 
investments, which are measured at fair value on a recurring basis, we use the net asset value per share to measure fair 
value. 

December 31, 2019 

December 31, 2018 

Fair Value 

Using NAV 

Fair Value 

Using NAV 

Per Share (or 

Unfunded 

Per Share (or 

Unfunded 

(in millions) 

Investment Category Includes 

its equivalent)  Commitments 

its equivalent)  Commitments 

Investment Category 

Private equity funds: 
Leveraged buyout 

Debt and/or equity investments made as part of a 
transaction in which assets of mature companies are 
acquired from the current shareholders, typically with the 
use of financial leverage 

Real Estate /  
Infrastructure 

Investments in real estate properties and infrastructure 
positions, including power plants and other energy 
generating facilities 

Venture capital 

Early-stage, high-potential, growth companies expected to 
generate a return through an eventual realization event, 
such as an initial public offering or sale of the company 

Growth Equity 

Funds that make investments in established companies 
for the purpose of growing their businesses 

Mezzanine 

Other 

Funds that make investments in the junior debt and equity 
securities of leveraged companies 

Includes distressed funds that invest in securities of 
companies that are in default or under bankruptcy 
protection, as well as funds that have multi-strategy, and 
other strategies 

Total private equity funds 

Hedge funds: 
Event-driven 

Long-short 

Macro 

Distressed 

Other 

Total hedge funds 

Total 

Securities of companies undergoing material structural 
changes, including mergers, acquisitions and other 
reorganizations 

Securities that the manager believes are undervalued, 
with corresponding short positions to hedge market risk 

Investments that take long and short positions in financial 
instruments based on a top-down view of certain 
economic and capital market conditions 

Securities of companies that are in default, under 
bankruptcy protection or troubled   

Includes investments held in funds that are less liquid, as 
well as other strategies which allow for broader allocation 
between public and private investments 

$ 

1,189  $ 

1,543 

$ 

847  $ 

1,327 

400 

290 

190 

83 

111 

422 

325 

155 

57 

414 

126 

362 

211 

127 

28 

75 

773 

3,220 

206 

2,665 

514 

2,250 

307 

1,947 

727 

539 

894 

1 

168 

2,329 

- 

- 

- 

- 

1 

1 

787 

863 

887 

21 

158 

2,716 

- 

- 

- 

8 

1 

9 

$ 

5,549  $ 

2,666 

$ 

4,966  $ 

1,956 

210                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

Private equity fund investments included above are not redeemable, because distributions from the funds will be received when 
underlying investments of the funds are liquidated. Private equity funds are generally expected to have 10-year lives at their inception, 
but these lives may be extended at the fund manager’s discretion, typically in one or two-year increments. 

The hedge fund investments included above, which are carried at fair value, are generally redeemable subject to the redemption 
notices period. The majority of our hedge fund investments are redeemable monthly or quarterly. 

FAIR VALUE OPTION 

Under the fair value option, we may elect to measure at fair value financial assets and financial liabilities that are not otherwise 
required to be carried at fair value. Subsequent changes in fair value for designated items are reported in earnings. We elect the fair 
value option for certain hybrid securities given the complexity of bifurcating the economic components associated with the embedded 
derivatives.  

For additional information related to embedded derivatives refer to Note 12 herein. 

Additionally, we elect the fair value option for certain alternative investments when such investments are eligible for this election. We 
believe this measurement basis is consistent with the applicable accounting guidance used by the respective investment company 
funds themselves. 

For additional information on securities and other invested assets for which we have elected the fair value option refer to Note 7 
herein. 

The following table presents the gains or losses recorded related to the eligible instruments for which we elected the fair 
value option: 

Years Ended December 31, 
(in millions) 
Assets: 

Bond and equity securities 
Alternative investments(a) 
Other, including Short-term investments 

Liabilities: 

Other liabilities 
Long-term debt(b) 

Total gain 

Gain (Loss) 

2019  

2018  

2017 

$ 

$ 

1,046  $ 
591   
-   

-   
(181)  
1,456  $ 

343  $ 
213  
-  

-  
(1)  
555  $ 

1,646 
509 
1 

(2) 
(49) 
2,105 

(a)  Includes certain hedge funds, private equity funds and other investment partnerships. 

(b)  Includes GIAs, notes, bonds and mortgages payable. 

Interest income and dividend income on assets measured under the fair value option are recognized and included in Net investment 
income in the Consolidated Statements of Income. Prior to 2019, for the investments of AIG’s Other Operations, such activities were 
reported in Other income. Interest expense on liabilities measured under the fair value option is reported in Other Income in the 
Consolidated Statements of Income.  

For additional information about our policies for recognition, measurement, and disclosure of interest and dividend income see Note 7 
herein. 

During 2017, we recognized a $4 million gain attributable to the observable effect of changes in credit spreads on our own liabilities 
for which the fair value option was elected. We calculate the effect of these credit spread changes using discounted cash flow 
techniques that incorporate current market interest rates, our observable credit spreads on these liabilities and other factors that 
mitigate the risk of nonperformance such as cash collateral posted.  

As a result of the adoption of the Financial Instruments Recognition and Measurement Standard on January 1, 2018, we are required 
to record unrealized gains and losses attributable to the observable effect of changes in credit spreads on our liabilities for which the 
fair value option was elected in Other Comprehensive Income. We calculate the effect of these credit spread changes using 
discounted cash flow techniques that incorporate current market interest rates, our observable credit spreads on these liabilities and 
other factors that mitigate the risk of nonperformance such as cash collateral posted. 

AIG | 2019 Form 10-K                         211 

  
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

The following table presents the difference between fair values and the aggregate contractual principal amounts of long-
term debt for which the fair value option was elected: 

(in millions) 
Liabilities: 

Long-term debt* 

December 31, 2019 
Outstanding 

December 31, 2018 
Outstanding 

Fair Value 

Principal Amount  Difference 

Fair Value  Principal Amount  Difference 

$ 

2,062 

$ 

1,502  $ 

560 

$  2,213 

$ 

1,653  $ 

560 

* 

Includes GIAs, notes, bonds, loans and mortgages payable.      

FAIR VALUE MEASUREMENTS ON A NON-RECURRING BASIS 

We measure the fair value of certain assets on a non-recurring basis, generally quarterly, annually or when events or changes in 
circumstances indicate that the carrying amount of the assets may not be recoverable. These assets include cost and equity-method 
investments, commercial mortgage loans and commercial loans, investments in life settlements, investments in real estate and other 
fixed assets, goodwill and other intangible assets.  

For additional information about how we test various asset classes for impairment see Notes 7 and 8 herein. 

Information regarding the estimation of fair value for financial instruments measured at fair value on a non-recurring basis is 
discussed below: 

• 

Impairments for Other investments for the period ended December 31, 2017 primarily relate to commercial mortgage loans, the fair 
values of which are determined based on independent broker quotations or valuation models using unobservable inputs, as well as 
the estimated fair value of the underlying collateral or the present value of the expected future cash flows.  The rest of the 
impairments relate to real estate investments, the fair values of which are determined based on third-party independent appraisals 
or discounted cash-flow models, as well as certain investments in aircraft, the fair values of which are determined based on third-
party independent appraisals that use industry-specific appraisal standards and methodologies. Impairments for Other investments 
for the periods ended December 31, 2018 and 2019 primarily relate to real estate investments as well as commercial loans and 
commercial mortgage loans, the fair value determination for which is discussed above under the heading Valuation Methodologies 
of Financial Instruments Measured at Fair Value. 

• 

Impairments of Investments in Life Settlements were measured using their fair values as determined using a discounted cash flow 
methodology that incorporates the best available market assumptions for mortality as well as market yields based on reported 
transactions or the anticipated sale price, as appropriate. We sold the remaining portion of our life settlements portfolio in 2017. 

The following table presents assets measured at fair value on a non-recurring basis at the time of impairment and the 
related impairment charges recorded during the periods presented: 

(in millions) 

December 31, 2019 
Other investments 

Investments in life settlements 

Other assets 

Total 
December 31, 2018 

Other investments 

Investments in life settlements 

Other assets 

Total 

$ 

$ 

$ 

$ 

Assets at Fair Value 

Non-Recurring Basis 

Impairment Charges(a) 
December 31, 

 Level 1 

  Level 2 

  Level 3 

  Total 

2019 

2018 

2017 

-  $ 

-  $ 

329  $ 

329 

$ 

- 

- 

- 

- 

- 

1 

- 

1 

-  $ 

-  $ 

330  $ 

330 

$ 

76  $ 
- 

74 
150  $ 

97  $ 

- 

64 

161  $ 

77 

360 

157 

594 

-  $ 

-  $ 

315  $ 

315 

- 

- 

- 

- 

- 

11 

- 

11 

-  $ 

-  $ 

326  $ 

326 

(a)  Impairments in 2017 included $35 million related to Other assets of $179 million that were sold during the three-month period ended June 30, 2017.  

212                            AIG | 2019 Form 10-K 

  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

FAIR VALUE INFORMATION ABOUT FINANCIAL INSTRUMENTS NOT MEASURED AT FAIR VALUE 

Information regarding the estimation of fair value for financial instruments not carried at fair value (excluding insurance contracts and 
lease contracts) is discussed below: 

  Mortgage and other loans receivable: Fair values of loans on commercial real estate and other loans receivable are estimated 

for disclosure purposes using discounted cash flow calculations based on discount rates that we believe market participants would 
use in determining the price that they would pay for such assets. For certain loans, our current incremental lending rates for similar 
types of loans are used as the discount rates, because we believe this rate approximates the rates market participants would use. 
Fair values of residential mortgage loans are generally determined based on market prices, using market based adjustments for 
credit and servicing as appropriate.  The fair values of policy loans are generally estimated based on unpaid principal amount as of 
each reporting date. No consideration is given to credit risk because policy loans are effectively collateralized by the cash 
surrender value of the policies. 

  Other invested assets: The majority of the Other invested assets that are not measured at fair value represent time deposits with 
the original maturity at purchase greater than one year. The fair value of long-term time deposits is determined using the expected 
discounted future cash flow.  

  Cash and short-term investments: The carrying amounts of these assets approximate fair values because of the relatively short 

period of time between origination and expected realization, and their limited exposure to credit risk. 

  Policyholder contract deposits associated with investment-type contracts: Fair values for policyholder contract deposits 

associated with investment-type contracts not accounted for at fair value are estimated using discounted cash flow calculations 
based on interest rates currently being offered for similar contracts with maturities consistent with those of the contracts being 
valued. When no similar contracts are being offered, the discount rate is the appropriate swap rate (if available) or current risk-free 
interest rate consistent with the currency in which the cash flows are denominated. To determine fair value, other factors include 
current policyholder account values and related surrender charges and other assumptions include expectations about policyholder 
behavior and an appropriate risk margin. 

  Other liabilities: The majority of Other liabilities that are financial instruments not measured at fair value represent secured 
financing arrangements, including repurchase agreements. The carrying amounts of these liabilities approximate fair value, 
because the financing arrangements are short-term and are secured by cash or other liquid collateral. 

  Long-term debt and debt of consolidated investment entities: Fair values of these obligations were determined by reference to 

quoted market prices, when available and appropriate, or discounted cash flow calculations based upon our current 
market-observable implicit-credit-spread rates for similar types of borrowings with maturities consistent with those remaining for the 
debt being valued. 

  Separate Account Liabilities—Investment Contracts: Only the portion of separate account liabilities related to products that are 

investment contracts are reflected in the table below. Separate account liabilities are recorded at the amount credited to the 
contractholder, which reflects the change in fair value of the corresponding separate account assets including contractholder 
deposits less withdrawals and fees; therefore, carrying value approximates fair value. 

AIG | 2019 Form 10-K                         213 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  6.  F ai r  Val u e  Me as u re me n ts  

The following table presents the carrying amounts and estimated fair values of our financial instruments not measured at 
fair value and indicates the level in the fair value hierarchy of the estimated fair value measurement based on the 
observability of the inputs used: 

(in millions) 
December 31, 2019 
Assets: 

Mortgage and other loans receivable 
Other invested assets 
Short-term investments 
Cash 
Other assets 

Liabilities: 

Policyholder contract deposits associated 

with investment-type contracts 

Other liabilities 
Long-term debt and debt of consolidated investment entities 
Separate account liabilities - investment contracts 

December 31, 2018 
Assets: 

Mortgage and other loans receivable 
Other invested assets 
Short-term investments 
Cash 
Other assets 

Liabilities: 

Policyholder contract deposits associated 

with investment-type contracts 

Other liabilities 
Long-term debt and debt of consolidated investment entities 
Separate account liabilities - investment contracts 

7. Investments 

FIXED MATURITY AND EQUITY SECURITIES 

Estimated Fair Value 

Level 1  

Level 2  

Level 3  

Total 

Carrying 
Value 

$ 

$ 

-  $ 
- 
- 
2,856 
291 

101  $ 
735 
7,887 
- 
20 

48,904  $ 

6 
- 
- 
- 

49,005  $ 
741 
7,887 
2,856 
311 

46,984 
742 
7,887 
2,856 
311 

- 
15 
- 
- 

255 
3,048 
27,024 
88,770 

132,991 
- 
8,883 
- 

133,246 
3,063 
35,907 
88,770 

126,137 
3,063 
33,288 
88,770 

-  $ 
- 
- 
2,873 
308 

105  $ 
731 
6,659 
- 
35 

43,522  $ 

6 
- 
- 
- 

43,627  $ 
737 
6,659 
2,873 
343 

43,135 
737 
6,659 
2,873 
343 

- 
- 
- 
- 

339 
1,154 
22,822 
77,651 

121,035 
- 
8,775 
- 

121,374 
1,154 
31,597 
77,651 

120,602 
1,154 
32,327 
77,651 

Bonds held to maturity are carried at amortized cost when we have the ability and positive intent to hold these securities until maturity. 
When we do not have the ability or positive intent to hold bonds until maturity, these securities are classified as available for sale or 
are measured at fair value at our election. None of our fixed maturity securities met the criteria for held to maturity classification at 
December 31, 2019 or 2018. 

On January 1, 2018, AIG adopted ASU 2016-01, the Financial Instruments Recognition and Measurement standard for equity 
securities which eliminates the available for sale classification and treatment for equity securities.  As a result, equity securities that do 
not follow the equity method of accounting, are measured at fair value with changes in fair value recognized in net investment income. 

Prior to the adoption of this standard, unrealized gains and losses from available for sale investments in fixed maturity and equity 
securities carried at fair value were reported as a separate component of Accumulated other comprehensive income, net of deferred 
policy acquisition costs and deferred income taxes, in shareholders’ equity. Realized and unrealized gains and losses from fixed 
maturity and equity securities measured at fair value at our election are reflected in Net investment income (for insurance 
subsidiaries) or Other income (for Other Operations). Investments in fixed maturity and equity securities are recorded on a trade-date 
basis. 

214                            AIG | 2019 Form 10-K 

  
 
 
  
 
ITEM 8 | Notes to Consolidated Financial Statements |  7.  I n ves t me n ts  

Premiums and discounts arising from the purchase of bonds classified as available for sale are treated as yield adjustments over their 
estimated holding periods, until maturity, or call date, if applicable. For investments in certain RMBS, CMBS and CDO/ABS, 
(collectively, structured securities), recognized yields are updated based on current information regarding the timing and amount of 
expected undiscounted future cash flows. For high credit quality structured securities, effective yields are recalculated based on 
actual payments received and updated prepayment expectations, and the amortized cost is adjusted to the amount that would have 
existed had the new effective yield been applied since acquisition with a corresponding charge or credit to net investment income. For 
structured securities that are not high credit quality, effective yields are recalculated and adjusted prospectively based on changes in 
expected undiscounted future cash flows. For purchased credit impaired (PCI) securities, at acquisition, the difference between the 
undiscounted expected future cash flows and the recorded investment in the securities represents the initial accretable yield, which is 
to be accreted into net investment income over the securities’ remaining lives on an effective level-yield basis. Subsequently, effective 
yields recognized on PCI securities are recalculated and adjusted prospectively to reflect changes in the contractual benchmark 
interest rates on variable rate securities and any significant increases in undiscounted expected future cash flows arising due to 
reasons other than interest rate changes. 

SECURITIES AVAILABLE FOR SALE 

The following table presents the amortized cost or cost and fair value of our available for sale securities:   

(in millions) 

December 31, 2019 

Bonds available for sale: 

Amortized 

Gross 

Gross 

Cost or 

Unrealized 

Unrealized 

Cost 

Gains 

Losses 

Fair 

Value 

Other-Than- 

Temporary 

Impairments 
in AOCI(a) 

U.S. government and government sponsored entities 

$ 

5,108  $ 

316  $ 

(44)  $ 

5,380  $ 

Obligations of states, municipalities and political subdivisions 

Non-U.S. governments 

Corporate debt 

Mortgage-backed, asset-backed and collateralized: 

RMBS 

CMBS 

CDO/ABS 

Total mortgage-backed, asset-backed and collateralized 

Total bonds available for sale(b) 
December 31, 2018 

Bonds available for sale: 

13,960 

14,042 

138,046 

29,802 

13,879 

18,393 

62,074 

1,390 

884 

12,090 

3,067 

576 

348 

3,991 

(32) 

(57) 

15,318 

14,869 

(500) 

149,636 

(64) 

(25) 

(93) 

(182) 

32,805 

14,430 

18,648 

65,883 

$ 

233,230  $ 

18,671  $ 

(815)  $ 

251,086  $ 

U.S. government and government sponsored entities 

$ 

3,170  $ 

132  $ 

(42)  $ 

3,260  $ 

Obligations of states, municipalities and political subdivisions 

Non-U.S. governments 

Corporate debt 

Mortgage-backed, asset-backed and collateralized: 

RMBS 

CMBS 

CDO/ABS 

Total mortgage-backed, asset-backed and collateralized 

Total bonds available for sale(b) 

15,421 

14,376 

130,436 

31,940 

12,673 

17,764 

62,377 

701 

451 

3,911 

2,754 

242 

228 

3,224 

(121) 

(302) 

16,001 

14,525 

(3,647) 

130,700 

(317) 

(214) 

(165) 

(696) 

34,377 

12,701 

17,827 

64,905 

$ 

225,780  $ 

8,419  $ 

(4,808)  $ 

229,391  $ 

- 

- 

(18) 

7 

1,149 

34 

14 

1,197 

1,186 

- 

4 

- 

4 

1,155 

31 

17 

1,203 

1,211 

 (a)  Represents the amount of other-than-temporary impairments recognized in Accumulated other comprehensive income (loss). Amount includes unrealized gains and 

losses on impaired securities relating to changes in the fair value of such securities subsequent to the impairment measurement date.   

 (b)  At December 31, 2019 and 2018, bonds available for sale held by us that were below investment grade or not rated totaled $27.8 billion and $28.8 billion, respectively.   

AIG | 2019 Form 10-K                         215 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
ITEM 8 | Notes to Consolidated Financial Statements |  7.  I n ves t me n ts  

Securities Available for Sale in a Loss Position 

The following table summarizes the fair value and gross unrealized losses on our available for sale securities, aggregated 
by major investment category and length of time that individual securities have been in a continuous unrealized loss 
position:         

(in millions) 
December 31, 2019 
Bonds available for sale: 

Less than 12 Months 

12 Months or More 

Total 

Gross 
Fair  Unrealized 
Losses 

Value 

Gross 
Fair  Unrealized 
Losses 

Value 

Fair  
Value  

Gross 
Unrealized 
Losses 

U.S. government and government sponsored entities  $ 
Obligations of states, municipalities and political 

1,461  $ 

44 

$ 

63  $ 

- 

$ 

1,524  $ 

subdivisions 

Non-U.S. governments 
Corporate debt 
RMBS 
CMBS 
CDO/ABS 

Total bonds available for sale 
December 31, 2018 
Bonds available for sale: 

672 
1,105 
11,868 
3,428 
1,877 
3,920 
$  24,331  $ 

21 
12 
319 
28 
16 
53 
493 

246 
343 
2,405 
1,367 
367 
2,571 
7,362  $ 

$ 

11 
45 
181 
36 
9 
40 
322 

918   
1,448   
14,273   
4,795   
2,244   
6,491   

$  31,693  $ 

44 

32 
57 
500 
64 
25 
93 
815 

U.S. government and government sponsored entities  $ 
Obligations of states, municipalities and political 

574  $ 

13 

$ 

873  $ 

29 

$ 

1,447  $ 

42 

subdivisions 

Non-U.S. governments 
Corporate debt 
RMBS 
CMBS 
CDO/ABS 

Total bonds available for sale 

1,965 
3,851 
47,364 
5,231 
2,646 
9,169 
$  70,800  $ 

51 
149 
2,181 
94 
47 
144 
2,679 

1,530 
2,422 
20,056 
5,641 
4,264 
1,324 
$  36,110  $ 

70 
153 
1,466 
223 
167 
21 
2,129 

3,495   
6,273   
67,420   
10,872   
6,910   
10,493   
$  106,910  $ 

121 
302 
3,647 
317 
214 
165 
4,808 

At December 31, 2019, we held 5,695 individual fixed maturity securities that were in an unrealized loss position, of which 1,254 
individual fixed maturity securities were in a continuous unrealized loss position for 12 months or more. We did not recognize the 
unrealized losses in earnings on these fixed maturity securities at December 31, 2019 because we neither intend to sell the securities 
nor do we believe that it is more likely than not that we will be required to sell these securities before recovery of their amortized cost 
basis. For fixed maturity securities with significant declines, we performed fundamental credit analyses on a security-by-security 
basis, which included consideration of credit enhancements, expected defaults on underlying collateral, review of relevant industry 
analyst reports and forecasts and other available market data. 

216                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  7.  I n ves t me n ts  

Contractual Maturities of Fixed Maturity Securities Available for Sale 

The following table presents the amortized cost and fair value of fixed maturity securities available for sale by contractual 
maturity: 

(in millions) 
December 31, 2019 
Due in one year or less 
Due after one year through five years 
Due after five years through ten years 
Due after ten years 
Mortgage-backed, asset-backed and collateralized 
Total 

Total Fixed Maturity Securities 
Available for Sale  

Amortized Cost 

Fair Value 

$ 

$ 

10,268  $ 
44,017 
42,074 
74,797 
62,074 
233,230  $ 

10,441 
45,226 
44,858 
84,678 
65,883 
251,086 

Actual maturities may differ from contractual maturities because certain borrowers have the right to call or prepay certain obligations 
with or without call or prepayment penalties. 

The following table presents the gross realized gains and gross realized losses from sales or maturities of our available for 
sale securities: 

(in millions) 
Fixed maturity securities 
Equity securities 
Total 

2019 

Years Ended December 31, 
2018 

2017 

Gross 
Realized 
Gains 

Gross 
Realized 
Losses 

Gross 
Realized 
Gains 

Gross 
Realized 
Losses 

Gross 
Realized 
Gains 

$ 

$ 

650  $ 
- 
650  $ 

330  $ 
- 
330  $ 

331  $ 
16 
347  $ 

476  $ 
- 
476  $ 

725  $ 
107 
832  $ 

Gross 
Realized 
Losses 
300 
19 
319 

For the years ended December 31, 2019, 2018 and 2017, the aggregate fair value of available for sale securities sold was 
$22.0 billion, $25.1 billion and $31.3 billion, respectively, which resulted in net realized capital gains (losses) of $320 million, $(129) 
million and $0.5 billion, respectively.  

OTHER SECURITIES MEASURED AT FAIR VALUE 

The following table presents the fair value of fixed maturity securities measured at fair value based on our election of the 
fair value option and equity securities measured at fair value: 

(in millions)  
Fixed maturity securities: 

U.S. government and government sponsored entities 
Non-U.S. governments 
Corporate debt 
Mortgage-backed, asset-backed and collateralized: 

RMBS 
CMBS 
CDO/ABS and other collateralized 

Total mortgage-backed, asset-backed and collateralized 
Total fixed maturity securities 
Equity securities 
Total  

December 31, 2019 

Fair 
Value 

Percent  
 of Total  

December 31, 2018 

Fair 
Value 

Percent  
 of Total  

$ 

$ 

2,121 
- 
18 

489 
322 
3,732 
4,543 
6,682 
841 
7,523 

$ 

28  %  
-  
-  

7  
4  
50  
61  
89  
11 

100  %  

$ 

2,665 
45 
1,671 

1,714 
388 
4,932 
7,034 
11,415 
1,253 
12,668 

21  % 
-  
13  

14  
3  
39  
56  
90  
10  
100  % 

AIG | 2019 Form 10-K                         217 

  
 
 
 
 
 
 
 
 
 
  
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OTHER INVESTED ASSETS 

The following table summarizes the carrying amounts of other invested assets: 

ITEM 8 | Notes to Consolidated Financial Statements |  7.  I n ves t me n ts  

(in millions) 
Alternative investments(a) (b) 
Investment real estate(c) 
All other investments 
Total 

December 31,  
2019 
8,845 
8,491 
1,456 
18,792 

$ 

$ 

December 31, 
2018 
8,966 
8,935 
1,440 
19,341 

$ 

$ 

(a)  At December 31, 2019, included hedge funds of $3.3 billion, private equity funds of $5.2 billion, and affordable housing partnerships of $331 million. At December 31, 

2018, included hedge funds of $4.2 billion, private equity funds of $4.3 billion, and affordable housing partnerships of $438 million.  

(b)  At December 31, 2019, approximately 88 percent of our hedge fund portfolio is available for redemption in 2020. The remaining 12 percent will be available for 

redemption between 2021 and 2027. 

(c)  Net of accumulated depreciation of $703 million and $598 million in 2019 and 2018, respectively. 

Other Invested Assets Carried at Fair Value 

Certain hedge funds, private equity funds, and other investment partnerships for which we have elected the fair value option are 
reported at fair value with changes in fair value recognized in Net investment income. Prior to 2019, for the investments of AIG’s Other 
Operations, such changes were reported in Other income.   

Prior to January 1, 2018, other investments in hedge funds, private equity funds and other investment partnerships in which our 
insurance operations do not hold aggregate interests sufficient to exercise more than minor influence over the respective partnerships 
were reported at fair value with changes in fair value recognized as a component of Accumulated other comprehensive income. 
These investments were subject to other-than-temporary impairment evaluations. The gross unrealized loss recorded in Accumulated 
other comprehensive income on such investments was $45 million at December 31, 2017, the majority of which pertained to 
investments in private equity funds and hedge funds that have been in continuous unrealized loss positions for less than 12 months. 
Effective January 1, 2018, upon the adoption of the Financial Instruments Recognition and Measurement standard, these investments 
are no longer accounted for as available for sale securities. The new standard requires these investments to be measured at fair 
value with the change in fair value recognized in earnings. As a result, beginning in 2018, these investments are no longer subject to 
the other-than-temporary impairment evaluation. 

Other Invested Assets – Equity Method Investments  

We account for hedge funds, private equity funds, affordable housing partnerships and other investment partnerships using the equity 
method of accounting unless our interest is so minor that we may have virtually no influence over partnership operating and financial 
policies, or we have elected the fair value option. Under the equity method of accounting, our carrying amount generally is our share 
of the net asset value of the funds or the partnerships, and changes in our share of the net asset values are recorded in Net 
investment income. Prior to 2019, for the investments of AIG’s Other Operations, such changes were reported in Other income. In 
applying the equity method of accounting, we consistently use the most recently available financial information provided by the 
general partner or manager of each of these investments. Hedge funds are reported as of the balance sheet date. Private equity 
funds are generally reported on a one-quarter lag. The financial statements of these investees are generally audited annually.  

218                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  7.  I n ves t me n ts  

Summarized Financial Information of Equity Method Investees 

The following is the aggregated summarized financial information of our equity method investees, including those for which 
the fair value option has been elected: 

Years Ended December 31, 
(in millions) 
Operating results: 
Total revenues 
Total expenses 

Net income 
At December 31, 
(in millions) 
Balance sheet: 
Total assets 
Total liabilities 

2019 

2018 

2017 

$ 

$ 

8,045 
(3,115) 
4,930 

$ 

$ 

$ 
$ 

15,310 
(3,200) 
12,110 

$ 

$ 

13,066 
(6,835) 
6,231 

2019 

2018 

93,773 
(14,218) 

$ 
$ 

96,915 
(21,063) 

The following table presents the carrying amount and ownership percentage of equity method investments at December 31, 
2019 and 2018: 

(in millions) 
Equity method investments 

2019 

2018 

Carrying 
Value 
5,911 

Ownership 
Percentage 
Various 

$ 

Carrying 
Value 
6,520 

Ownership 
Percentage 
Various 

$ 

Summarized financial information for these equity method investees may be presented on a lag, due to the unavailability of 
information for the investees at our respective balance sheet dates, and is included for the periods in which we held an equity method 
ownership interest.  

OTHER INVESTMENTS 

Also included in Other invested assets are real estate held for investment. These investments are reported at cost, less depreciation 
and are subject to impairment review, as discussed below. 

Investments in Life Settlements 

Investments in life settlements were accounted for under the investment method. Under the investment method, we recognized our 
initial investment in life settlements at the transaction price plus all initial direct external costs. Continuing costs to keep the policy in 
force, primarily life insurance premiums, increased the carrying amount of the investment. We recognized income on individual 
investments in life settlements upon the death of the insured, at an amount equal to the excess of the investment proceeds over the 
carrying amount of the investment at that time. These investments were subject to impairment review, as discussed below. 

During 2017, income recognized on investments in life settlements was $266 million and is included in Net investment income in the 
Consolidated Statements of Income. We sold the remaining portion of our life settlements portfolio in 2017.   

AIG | 2019 Form 10-K                         219 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  7.  I n ves t me n ts  

NET INVESTMENT INCOME 

Net investment income represents income primarily from the following sources: 

 

Interest income and related expenses, including amortization of premiums and accretion of discounts with changes in the timing 
and the amount of expected principal and interest cash flows reflected in yield, as applicable. 

  Dividend income from common and preferred stocks. 

  Realized and unrealized gains and losses from investments in other securities and investments for which we elected the fair value 

option. 

  Earnings from alternative investments. 

  The difference between the carrying amount of an investment in life settlements and the life insurance proceeds of the underlying 

life insurance policy recorded in income upon the death of the insured. 

The following table presents the components of Net investment income: 

Years Ended December 31, 
(in millions) 
Available for sale fixed maturity securities, including short-term investments 
Other fixed maturity securities 
Equity securities(a) 
Interest on mortgage and other loans 
Alternative investments(b) 
Real estate 
Other investments 
Total investment income 
Investment expenses 
Net investment income 

2019  
10,768  $ 
1,015 
159 
2,030 
1,088 
304 
(220) 
15,144 
525 
14,619  $ 

2018  
10,323  $ 

7 
(162) 
1,874 
655 
257 
15 
12,969 
493 
12,476  $ 

2017 
10,435 
660 
34 
1,661 
1,475 
144 
290 
14,699 
520 
14,179 

$ 

$ 

(a)  Upon the adoption of the Financial Instruments Recognition and Measurement Standard on January 1, 2018, the change in fair value of all equity securities is included 

in Net investment income. 

(b)  Includes income from hedge funds, private equity funds and affordable housing partnerships. Hedge funds are recorded as of the balance sheet date. Private equity 

funds are generally reported on a one-quarter lag. 

NET REALIZED CAPITAL GAINS AND LOSSES 

Net realized capital gains and losses are determined by specific identification. The net realized capital gains and losses are generated 
primarily from the following sources: 

  Sales or full redemptions of available for sale fixed maturity securities, available for sale equity securities, real estate and other 

alternative investments. 

  Reductions to the amortized cost basis of available for sale fixed maturity securities, available for sale equity securities and certain 

other invested assets for other-than-temporary impairments. 

 

Impairments on investments in life settlements. 

  Changes in fair value of derivatives except for those instruments that are designated as hedging instruments when the change in 

the fair value of the hedged item is not reported in Net realized capital gains (losses).  

  Exchange gains and losses resulting from foreign currency transactions.           

220                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
The following table presents the components of Net realized capital gains (losses): 

ITEM 8 | Notes to Consolidated Financial Statements |  7.  I n ves t me n ts  

Years Ended December 31, 
(in millions) 
Sales of fixed maturity securities 
Sales of equity securities(a) 
Other-than-temporary impairments: 

Severity 
Change in intent 
Foreign currency declines 
Issuer-specific credit events 
Adverse projected cash flows 

Provision for loan losses 
Foreign exchange transactions 
Variable annuity embedded derivatives, net of related hedges 
All other derivatives and hedge accounting 
Impairments on investments in life settlements 
Loss on sale of private equity funds 
Other(b) 
Net realized capital gains (losses) 

2019 
320  $ 
-   

-   
(3)   
(18)   
(147)   
(6)   
(46)   
227   
(294)   
(22)   
-   
-   
621   
632  $ 

2018 
(145)  $ 
16   

-   
(87)  
(15)  
(147)  
(2)  
(92)  
(182)  
304   
338   
-   
(321)  
203   
(130)  $ 

2017 
425 
88 

(2) 
(9) 
(11) 
(234) 
(4) 
(50) 
489 
(1,374) 
(368) 
(360) 
- 
30 
(1,380) 

$ 

$ 

(a)  Upon the adoption of the Financial Instruments Recognition and Measurement Standard on January 1, 2018, the change in fair value of all equity securities is included 

in Net investment income. 

(b)  In 2019, includes $200 million from the sale and concurrent leaseback of our corporate headquarters and $300 million as a result of sales in investment real estate 
properties. In 2018, primarily includes $96 million and $49 million of realized gains on the sale of shares of OneMain Holdings, Inc. and an investment in Castle 
Holdings LLC’s aircraft assets, respectively. 

CHANGE IN UNREALIZED APPRECIATION (DEPRECIATION) OF INVESTMENTS 

The following table presents the increase (decrease) in unrealized appreciation (depreciation) of our available for sale 
securities and other investments: 

(in millions) 

Increase (decrease) in unrealized appreciation (depreciation) of investments: 

Fixed maturity securities 
Other investments 

Total increase (decrease) in unrealized appreciation (depreciation) of investments* 

*  Excludes net unrealized gains and losses attributable to businesses held for sale at December 31, 2019. 

Years Ended 
December 31, 

2019 

2018 

$ 

$ 

14,245  $ 
(70)  
14,175  $ 

(9,920) 
(88) 
(10,008) 

The following table summarizes the unrealized gains and losses recognized in Net Investment Income during the reporting 
period on equity securities still held at the reporting date:    

Years Ended December 31, 

(in millions) 

Net gains and losses recognized during the year on equity securities 
Less: Net gains and losses recognized during the year on equity 

2019 

Other 
Invested 
Assets 

Equities 

2018 

Other 
Invested 
Assets 

Total 

Total 

Equities 

$ 

159  $ 

744  $ 

903 

$ 

(184)  $ 

342  $ 

158 

securities sold during the year 

39   

159   

198 

56   

23   

79 

Unrealized gains and losses recognized during the reporting 
period on equity securities still held at the reporting date 

$ 

120  $ 

585  $ 

705 

$ 

(240)  $ 

319  $ 

79 

AIG | 2019 Form 10-K                         221 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  7.  I n ves t me n ts  

EVALUATING INVESTMENTS FOR OTHER-THAN-TEMPORARY IMPAIRMENTS 

Fixed Maturity Securities 

If we intend to sell a fixed maturity security or it is more likely than not that we will be required to sell a fixed maturity security before 
recovery of its amortized cost basis and the fair value of the security is below amortized cost, an other-than-temporary impairment has 
occurred and the amortized cost is written down to current fair value, with a corresponding charge to realized capital losses. When 
assessing our intent to sell a fixed maturity security, or whether it is more likely than not that we will be required to sell a fixed maturity 
security before recovery of its amortized cost basis, management evaluates relevant facts and circumstances including, but not 
limited to, decisions to reposition our investment portfolio, sales of securities to meet cash flow needs and sales of securities to take 
advantage of favorable pricing.  

For fixed maturity securities for which a credit impairment has occurred, the amortized cost is written down to the estimated 
recoverable value with a corresponding charge to realized capital losses. The estimated recoverable value is the present value of 
cash flows expected to be collected, as determined by management.  The difference between fair value and amortized cost that is not 
related to a credit impairment is presented in unrealized appreciation (depreciation) of fixed maturity securities on which other-than-
temporary credit impairments were recognized (a separate component of accumulated other comprehensive income). 

When estimating future cash flows for structured fixed maturity securities (e.g., RMBS, CMBS, CDO, ABS) management considers 
historical performance of underlying assets and available market information as well as bond-specific structural considerations, such 
as credit enhancement and priority of payment structure of the security. In addition, the process of estimating future cash flows 
includes, but is not limited to, the following critical inputs, which vary by asset class: 

  Current delinquency rates; 

  Expected default rates and the timing of such defaults; 

  Loss severity and the timing of any recovery; and 

  Expected prepayment speeds. 

For corporate, municipal and sovereign fixed maturity securities determined to be credit impaired, management considers the fair 
value as the recoverable value when available information does not indicate that another value is more relevant or reliable. When 
management identifies information that supports a recoverable value other than the fair value, the determination of a recoverable 
value considers scenarios specific to the issuer and the security, and may be based upon estimates of outcomes of corporate 
restructurings, political and macroeconomic factors, stability and financial strength of the issuer, the value of any secondary sources 
of repayment and the disposition of assets. 

We consider severe price declines in our assessment of potential credit impairments. We may also modify our model inputs when we 
determine that price movements in certain sectors are indicative of factors not captured by the cash flow models.  

In periods subsequent to the recognition of an other-than-temporary impairment charge for available for sale fixed maturity securities 
that is not foreign exchange related, we prospectively accrete into earnings the difference between the new amortized cost and the 
expected undiscounted recoverable value over the remaining expected holding period of the security. 

222                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  7.  I n ves t me n ts  

Credit Impairments 

The following table presents a rollforward of the cumulative credit losses in other-than-temporary impairments recognized 
in earnings for available for sale fixed maturity securities: 

Years Ended December 31, 
(in millions) 
Balance, beginning of year 

Increases due to: 

Credit impairments on new securities subject to impairment losses 
Additional credit impairments on previously impaired securities 

Reductions due to: 

Credit impaired securities fully disposed for which there was no 

prior intent or requirement to sell 

Accretion on securities previously impaired due to credit* 

Balance, end of year 

2019  

$ 

-  $ 

2018  
526  $ 

2017 
1,098 

136 
17 

59 
90 

122 
74 

(64) 
(20) 
69  $ 

(145) 
(530) 

-  $ 

(99) 
(669) 
526 

$ 

*  Represents both accretion recognized due to changes in cash flows expected to be collected over the remaining expected term of the credit impaired securities and the 

accretion due to the passage of time. 

Equity Securities 

On January 1, 2018, AIG adopted the Financial Instruments Recognition and Measurement standard for equity securities.  The 
standard required equity securities to be measured at fair value with changes in fair value recognized in earnings each reporting 
period.  As a result of the standard, equity securities with readily determinable fair values were no longer required to be evaluated for 
other-than-temporary-impairment.   

Prior to the adoption of the Recognition and Measurement standard on January 1, 2018, we evaluated our available for sale equity 
securities for impairment by considering such securities as candidates for other-than-temporary impairment if they had met any of the 
following criteria: 

  The security had traded at a significant (25 percent or more) discount to cost for an extended period of time (nine consecutive 

months or longer); 

  A discrete credit event had occurred resulting in (i) the issuer defaulting on a material outstanding obligation; (ii) the issuer seeking 
protection from creditors under the bankruptcy laws or any similar laws intended for court-supervised reorganization of insolvent 
enterprises; or (iii) the issuer proposing a voluntary reorganization pursuant to which creditors are asked to exchange their claims 
for cash or securities having a fair value substantially lower than the par value of their claims; or 

  We had concluded that we may not realize a full recovery on our investment, regardless of the occurrence of one of the foregoing 

events. 

The determination that an equity security was other-than-temporarily impaired required the judgment of management and 
consideration of the fundamental condition of the issuer, its near-term prospects and all the relevant facts and circumstances. In 
addition to the above criteria, all equity securities that have been in a continuous decline in value below cost over 12 months are 
impaired. We also considered circumstances of a rapid and severe market valuation decline (50 percent or more) discount to cost, in 
which we could not reasonably assert that the impairment period would be temporary (severity losses). 

Other Invested Assets 

Our equity method investments in private equity funds, hedge funds and other entities are evaluated for impairment each reporting 
period.  Such evaluation considers market conditions, events and volatility that may impact the recoverability of the underlying 
investments within these private equity funds and hedge funds and is based on the nature of the underlying investments and specific 
inherent risks. Such risks may evolve based on the nature of the underlying investments. 

Our investments in life settlements were monitored for impairment on a contract-by-contract basis quarterly. An investment in life 
settlements was considered impaired if the undiscounted cash flows resulting from the expected proceeds would not be sufficient to 
recover our estimated future carrying amount, which was the current carrying amount for the investment in life settlements plus 
anticipated undiscounted future premiums and other capitalizable future costs, if any.  Impaired investments in life settlements were 
written down to their estimated fair value which was determined on a discounted cash flow basis, incorporating current market 
mortality assumptions and market yields or by repricing to the anticipated sale price as appropriate. 

AIG | 2019 Form 10-K                         223 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  7.  I n ves t me n ts  

In general, fair value estimates for the investments in life settlements were calculated using cash flows based on medical underwriting 
ratings of the policies from a third-party underwriter, applied to an industry mortality table. Our mortality assumptions were based on 
an industry table as supplemented with proprietary data on the older age mortality of U.S. insured lives. Mortality improvement factors 
were applied to these assumptions based on our view of future mortality improvements likely to apply to the U.S. insured lives 
population. Our mortality assumptions coupled with the mortality improvement rates were used in our estimate of future net cash flows 
from the investments in life settlements. We sold the remaining portion of our life settlements portfolio in 2017. 

Our investments in aircraft assets and real estate are periodically evaluated for recoverability whenever changes in circumstances 
indicate the carrying amount of an asset may be impaired. When impairment indicators are present, we compare expected investment 
cash flows to carrying amount. When the expected cash flows are less than the carrying amount, the investments are written down to 
fair value with a corresponding charge to earnings. We sold the remaining portion of our aircraft assets in 2018. 

Purchased Credit Impaired (PCI) Securities 

We purchase certain RMBS securities that have experienced deterioration in credit quality since their issuance. We determine 
whether it is probable at acquisition that we will not collect all contractually required payments for these PCI securities, including both 
principal and interest. At acquisition, the timing and amount of the undiscounted future cash flows expected to be received on each 
PCI security is determined based on our best estimate using key assumptions, such as interest rates, default rates and prepayment 
speeds. At acquisition, the difference between the undiscounted expected future cash flows of the PCI securities and the recorded 
investment in the securities represents the initial accretable yield, which is accreted into Net investment income over their remaining 
lives on an effective yield basis. Additionally, the difference between the contractually required payments on the PCI securities and the 
undiscounted expected future cash flows represents the non-accretable difference at acquisition. The accretable yield and the non-
accretable difference will change over time, based on actual payments received and changes in estimates of undiscounted expected 
future cash flows, which are discussed further below.  

On a quarterly basis, the undiscounted expected future cash flows associated with PCI securities are re-evaluated based on updates 
to key assumptions. Declines in undiscounted expected future cash flows due to further credit deterioration as well as changes in the 
expected timing of the cash flows can result in the recognition of an other-than-temporary impairment charge, as PCI securities are 
subject to our policy for evaluating investments for other-than-temporary impairment. Changes to undiscounted expected future cash 
flows due solely to the changes in the contractual benchmark interest rates on variable rate PCI securities will change the accretable 
yield prospectively. Significant increases in undiscounted expected future cash flows for reasons other than interest rate changes are 
recognized prospectively as adjustments to the accretable yield.  

The following tables present information on our PCI securities, which are included in bonds available for sale: 

(in millions) 
Contractually required payments (principal and interest) 
Cash flows expected to be collected* 
Recorded investment in acquired securities 
*  Represents undiscounted expected cash flows, including both principal and interest. 

(in millions) 
Outstanding principal balance 
Amortized cost 
Fair value 

At Date of Acquisition 
35,139 
$ 
28,720 
19,382 

$ 

December 31, 
2019 
10,476  $ 
6,970 
8,664 

December 31, 
2018 
12,495 
8,646 
10,280 

224                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  7.  I n ves t me n ts  

The following table presents activity for the accretable yield on PCI securities:  

Years Ended December 31, 
(in millions) 
Balance, beginning of year 

Newly purchased PCI securities 
Disposals 
Accretion 
Effect of changes in interest rate indices 
Net reclassification from (to) non-accretable difference, including effects of prepayments 
Activities related to businesses reclassified to held for sale 

Balance, end of year 

PLEDGED INVESTMENTS 

Secured Financing and Similar Arrangements 

2019  
7,210  $ 
17 
- 
(624) 
(541) 
(350) 
(7) 
5,705  $ 

2018 
7,501 
33 
(21) 
(722) 
207 
212 
- 
7,210 

$ 

$ 

We enter into secured financing transactions whereby certain securities are sold under agreements to repurchase (repurchase 
agreements), in which we transfer securities in exchange for cash, with an agreement by us to repurchase the same or substantially 
similar securities. Our secured financing transactions also include those that involve the transfer of securities to financial institutions in 
exchange for cash (securities lending agreements). In all of these secured financing transactions, the securities transferred by us 
(pledged collateral) may be sold or repledged by the counterparties. These agreements are recorded at their contracted amounts plus 
accrued interest, other than those that are accounted for at fair value. 

Pledged collateral levels are monitored daily and are generally maintained at an agreed-upon percentage of the fair value of the 
amounts borrowed during the life of the transactions. In the event of a decline in the fair value of the pledged collateral under these 
secured financing transactions, we may be required to transfer cash or additional securities as pledged collateral under these 
agreements.  At the termination of the transactions, we and our counterparties are obligated to return the amounts borrowed and the 
securities transferred, respectively. 

The following table presents the fair value of securities pledged to counterparties under secured financing transactions, 
including repurchase and securities lending agreements:   

(in millions) 
Fixed maturity securities available for sale 
Other bond securities, at fair value 

December 31, 2019  

$ 
$ 

3,030  $ 
-  $ 

December 31, 2018 
1,050 
122 

At December 31, 2019 and 2018, amounts borrowed under repurchase and securities lending agreements totaled $3.1 billion and 
$1.2 billion, respectively. 

The following table presents the fair value of securities pledged under our repurchase agreements by collateral type and by 
remaining contractual maturity: 

(in millions) 
December 31, 2019 
Bonds available for sale: 
Non-U.S. governments 
Corporate debt 

Other bond securities: 

U.S. government and government sponsored entities 
Non-U.S. governments 
Corporate debt 

Total 

Remaining Contractual Maturity of the Agreements 

Overnight 
and 
Continuous 

up to 
30 
days 

31 - 90 
days 

91 - 364 
days 

365 days 
or greater 

Total 

$ 

$ 

2  $ 

22 

- 
- 
- 
24  $ 

71  $ 
55 

- 
- 
- 
126  $ 

-  $ 

82 

- 
- 
- 
82  $ 

-  $ 
- 

- 
- 
- 
-  $ 

-  $ 
- 

- 
- 
- 
-  $ 

73 
159 

- 
- 
- 
232 

AIG | 2019 Form 10-K                         225 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  7.  I n ves t me n ts  

December 31, 2018 
Bonds available for sale: 
Non-U.S. governments 
Corporate debt 

Other bond securities: 

U.S. government and government sponsored entities 
Non-U.S. governments 
Corporate debt 

Total 

$ 

$ 

25  $ 
51 

35  $ 
55 

11 
- 
17 
104  $ 

- 
3 
38 
131  $ 

-  $ 
- 

- 
- 
53 
53  $ 

-  $ 
- 

- 
- 
- 
-  $ 

-  $ 
- 

- 
- 
- 
-  $ 

60 
106 

11 
3 
108 
288 

The following table presents the fair value of securities pledged under our securities lending agreements by collateral type 
and by remaining contractual maturity: 

(in millions) 
December 31, 2019 
Bonds available for sale: 

Obligations of states, municipalities and political  

subdivisions 

Non-U.S. governments 
Corporate debt 
RMBS 

Total 

December 31, 2018 
Bonds available for sale: 

Obligations of states, municipalities and political  

subdivisions 

Non-U.S. governments 
Corporate debt 

Total 

$ 

$ 

$ 

$ 

Remaining Contractual Maturity of the Agreements 

Overnight 
and 
Continuous 

up to 
30 
days 

31 - 90 
days 

91 - 364 
days 

365 days 
or greater 

Total 

-  $ 
-  
1,071 
- 

-  $ 
-  
- 
- 
-  $  1,071  $  1,333  $ 

386  $ 
-  
947 
- 

-  $ 
-  
- 
394 
394  $ 

-  $ 
-  
- 
-  $ 

50  $ 
21  
330 
401  $ 

130  $ 
8  
345 
483  $ 

-  $ 
-  
- 
-  $ 

-  $ 
-  
- 
- 
-  $ 

-  $ 
-  
- 
-  $ 

386 
- 
2,018 
394 
2,798 

180 
29 
675 
884 

We also enter into agreements in which securities are purchased by us under agreements to resell (reverse repurchase agreements), 
which are accounted for as secured financing transactions and reported as short-term investments or other assets, depending on their 
terms. These agreements are recorded at their contracted resale amounts plus accrued interest, other than those that are accounted 
for at fair value. In all reverse repurchase transactions, we take possession of or obtain a security interest in the related securities, 
and we have the right to sell or repledge this collateral received. 

The following table presents information on the fair value of securities pledged to us under reverse repurchase agreements: 

(in millions) 
Securities collateral pledged to us 
Amount sold or repledged by us 

December 31, 2019  

$ 

2,567  $ 
121 

December 31, 2018 
426 
106 

At December 31, 2019 and December 31, 2018, amounts loaned under reverse repurchase agreements totaled $2.6 billion and 
$426 million, respectively.  

We do not currently offset any secured financing transactions. All such transactions are collateralized and margined daily consistent 
with market standards and subject to enforceable master netting arrangements with rights of set off. 

Insurance – Statutory and Other Deposits 

The total carrying value of cash and securities deposited by our insurance subsidiaries under requirements of regulatory authorities or 
other insurance-related arrangements, including certain annuity-related obligations and certain reinsurance treaties, was $8.7 billion 
and $7.9 billion at December 31, 2019 and 2018, respectively. 

226                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  7.  I n ves t me n ts  

Other Pledges and Restrictions 

Certain of our subsidiaries are members of Federal Home Loan Banks (FHLBs) and such membership requires the members to own 
stock in these FHLBs. We owned an aggregate of $194 million and $202 million of stock in FHLBs at December 31, 2019 and 2018, 
respectively. In addition, our subsidiaries have pledged securities available for sale and residential loans associated with borrowings 
and funding agreements from FHLBs, with a fair value of $4.3 billion and $1.8 billion, respectively, at December 31, 2019 and 
$4.2 billion and $2.1 billion, respectively, at December 31, 2018. 

Certain GIAs have provisions that require collateral to be posted or payments to be made by us upon a downgrade of our long-term 
debt ratings. The actual amount of collateral required to be posted to the counterparties in the event of such downgrades, and the 
aggregate amount of payments that we could be required to make, depend on market conditions, the fair value of outstanding 
affected transactions and other factors prevailing at and after the time of the downgrade. The fair value of securities pledged as 
collateral with respect to these obligations was approximately $1.5 billion and $1.6 billion at December 31, 2019 and 2018, 
respectively. This collateral primarily consists of securities of the U.S. government and government- sponsored entities and generally 
cannot be repledged or resold by the counterparties. 

Investments held in escrow accounts or otherwise subject to restriction as to their use were $330 million and $273 million, comprised 
of bonds available for sale and short term investments at December 31, 2019 and 2018, respectively.

8. Lending Activities 

Mortgage and other loans receivable include commercial mortgages, residential mortgages, life insurance policy loans, commercial 
loans, and other loans and notes receivable. Commercial mortgages, residential mortgages, commercial loans, and other loans and 
notes receivable are carried at unpaid principal balances less allowance for credit losses and plus or minus adjustments for the 
accretion or amortization of discount or premium. Interest income on such loans is accrued as earned. 

Direct costs of originating commercial mortgages, commercial loans, and other loans and notes receivable, net of nonrefundable 
points and fees, are deferred and included in the carrying amount of the related receivables. The amount deferred is amortized to 
income as an adjustment to earnings using the interest method. Premiums and discounts on purchased residential mortgages are 
also amortized to income as an adjustment to earnings using the interest method. 

Life insurance policy loans are carried at unpaid principal balances. There is no allowance for policy loans because these loans serve 
to reduce the death benefit paid when the death claim is made and the balances are effectively collateralized by the cash surrender 
value of the policy. 

The following table presents the composition of Mortgage and other loans receivable, net: 

(in millions) 
Commercial mortgages* 
Residential mortgages 
Life insurance policy loans 
Commercial loans, other loans and notes receivable 
Total mortgage and other loans receivable 
Allowance for credit losses 
Mortgage and other loans receivable, net 

December 31,   December 31, 
2018 
32,882 
6,532 
2,147 
1,971 
43,532 
(397) 
43,135 

2019 
36,170  $ 
6,683 
2,065 
2,504 
47,422 
(438) 
46,984  $ 

$ 

$ 

*  Commercial mortgages primarily represent loans for apartments, offices and retail properties, with exposures in New York and California representing the largest 

geographic concentrations (aggregating approximately 23 percent and 10 percent, respectively, at December 31, 2019, and 22 percent and 11 percent, respectively, at 
December 31, 2018).  

Nonperforming loans are generally those loans where payment of contractual principal or interest is more than 90 days past due.  
Nonperforming mortgages were not significant for all periods presented. 

AIG | 2019 Form 10-K                         227 

  
 
 
 
 
 
CREDIT QUALITY OF COMMERCIAL MORTGAGES 

ITEM 8 | Notes to Consolidated Financial Statements |  8.  L e n di n g  Ac t i vi t i es  

The following table presents debt service coverage ratios and loan-to-value ratios for commercial mortgages: 

(in millions) 

December 31, 2019 
Loan-to-Value Ratios(b) 
Less than 65% 

65% to 75% 

76% to 80% 

Greater than 80% 

Debt Service Coverage Ratios(a) 
<1.00X 
1.00X - 1.20X 

>1.20X 

$ 

23,013  $ 

2,440  $ 

245  $ 

9,007 

200 

184 

899 

6 

2 

40 

- 

134 

Total 

25,698 

9,946 

206 

320 

Total commercial mortgages 

$ 

32,404  $ 

3,347  $ 

419  $ 

36,170 

December 31, 2018 
Loan-to-Value Ratios(b) 
Less than 65% 

65% to 75% 

76% to 80% 

Greater than 80% 

$ 

19,204  $ 

2,543  $ 

250  $ 

9,060 

476 

596 

300 

20 

103 

203 

15 

112 

21,997 

9,563 

511 

811 

Total commercial mortgages 

$ 

29,336  $ 

2,966  $ 

580  $ 

32,882 

(a)  The debt service coverage ratio compares a property’s net operating income to its debt service payments, including principal and interest. Our weighted average debt 

service coverage ratio was 2.0X and 1.9X at December 31, 2019 and 2018, respectively. 

(b)  The loan-to-value ratio compares the current unpaid principal balance of the loan to the estimated fair value of the underlying property collateralizing the loan. Our 

weighted average loan-to-value ratio was 56 percent and 58 percent at December 31, 2019, and 2018, respectively.                             

The following table presents the credit quality performance indicators for commercial mortgages: 

(dollars in millions) 

December 31, 2019 

Credit Quality Performance 

Indicator: 

In good standing 
Restructured(a) 
90 days or less delinquent 

>90 days delinquent or in 

process of foreclosure 

Total(b) 
Allowance for credit losses: 

Specific 

General 

Total allowance for credit losses 

December 31, 2018 

Credit Quality Performance 

Indicator: 

In good standing 
Restructured(a) 
90 days or less delinquent 

>90 days delinquent or in 

process of foreclosure 

Total(b) 
Allowance for credit losses: 

Specific 

General 

Total allowance for credit losses 

Number  
of  

Class 

Loans  Apartments    Offices   

Retail 

Industrial   

Hotel    Others   

Percent  
of  
Total(c)  Total $ 

736 

$  13,698  $  10,553  $  5,332  $ 

3,663  $ 

2,211  $ 

522  $  35,979 

99  % 

3 

1 

- 

- 

1 

- 

89 

- 

- 

- 

- 

- 

- 

- 

- 

101 

- 

- 

- 

- 

- 

190 

1 

- 

1 

- 

- 

740 

$  13,699  $  10,642  $  5,332  $ 

3,663  $ 

2,312  $ 

522  $  36,170 

100  % 

$ 

$ 

-  $ 

2  $ 

1  $ 

-  $ 

6  $ 

81 

153 

44 

30 

14 

81  $ 

155  $ 

45  $ 

30  $ 

20  $ 

-  $ 

5 

5  $ 

9 

327 

336 

-  % 

1 

1  % 

762 

$  11,190  $  9,774  $  5,645  $ 

3,074  $ 

2,507  $ 

580  $  32,770 

100  % 

2 

- 

- 

- 

- 

- 

96 

- 

- 

- 

- 

- 

- 

- 

- 

16 

- 

- 

- 

- 

- 

112 

- 

- 

- 

- 

- 

764 

$  11,190  $  9,870  $  5,645  $ 

3,074  $ 

2,523  $ 

580  $  32,882 

100  % 

$ 

$ 

-  $ 

2  $ 

-  $ 

-  $ 

1  $ 

122 

104 

51 

13 

19 

122  $ 

106  $ 

51  $ 

13  $ 

20  $ 

-  $ 

6 

6  $ 

3 

315 

318 

-  % 

1 

1  % 

228                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  8.  L e n di n g  Ac t i vi t i es  

(a)  Loans that have been modified in troubled debt restructurings and are performing according to their restructured terms. For additional discussion of troubled debt 

restructurings see below. 

(b)  Does not reflect allowance for credit losses. 

(c)  Our commercial mortgage loan portfolio is current as to payments of principal and interest, for both periods presented.  There were no significant amounts of 

nonperforming commercial mortgages (defined as those loans where payment of contractual principal or interest is more than 90 days past due) during any of the 
periods presented.       

METHODOLOGY USED TO ESTIMATE THE ALLOWANCE FOR CREDIT LOSSES 

Mortgage and other loans receivable are considered impaired when collection of all amounts due under contractual terms is not 
probable. Impairment is measured using either i) the present value of expected future cash flows discounted at the loan’s effective 
interest rate, ii) the loan’s observable market price, if available, or iii) the fair value of the collateral if the loan is collateral dependent.  
Impairment of commercial mortgages is typically determined using the fair value of collateral while impairment of other loans is 
typically determined using the present value of cash flows or the loan’s observable market price.  An allowance is typically established 
for the difference between the impaired value of the loan and its current carrying amount. Additional allowance amounts are 
established for incurred but not specifically identified impairments, based on statistical models primarily driven by past due status, 
debt service coverage, loan-to-value ratio, property type and location, loan term, profile of the borrower and of the major property 
tenants, and loan seasoning.  When all or a portion of a loan is deemed uncollectible, the uncollectible portion of the carrying amount 
of the loan is charged off against the allowance.  

Interest income is not accrued when payment of contractual principal and interest is not expected.  Any cash received on impaired 
loans is generally recorded as a reduction of the current carrying amount of the loan.  Accrual of interest income is generally resumed 
when delinquent contractual principal and interest is repaid or when a portion of the delinquent contractual payments are made and 
the ongoing required contractual payments have been made for an appropriate period. 

A significant majority of commercial mortgages in the portfolio are non-recourse loans and, accordingly, the only guarantees are for 
specific items that are exceptions to the non-recourse provisions. It is therefore extremely rare for us to have cause to enforce the 
provisions of a guarantee on a commercial real estate or mortgage loan. 

The following table presents a rollforward of the changes in the allowance for losses on Mortgage and other loans 
receivable: 

Years Ended December 31, 

2019 

(in millions) 

Commercial  
Mortgages  

Other    

Loans 

Allowance, beginning of year 

$ 

318   

$ 

79  $ 

Loans charged off 

Recoveries of loans previously 

charged off 

Net charge-offs 
Provision for loan losses 

Allowance, end of year 

$ 

(2)  

-   

(2)  

20   
336  *  $ 

(3) 

- 

(3) 

26 

- 

(5) 

46 

102  $ 

438  $ 

  Commercial  
Mortgages  
247   

Total 
397  $ 
(5) 

2018 

Other  

Loans 

$ 

75  $ 

  Commercial  
Mortgages  
194   

Total 

322  $ 

2017 

Other  

Loans 

Total 

$ 

103  $ 

297 

(17)  

(2) 

(19) 

(22)  

(3) 

(25) 

-   
(17)  
88   
318  *  $ 

1 

(1) 

5 

1 

(18) 

93 

79  $ 

397  $ 

-   
(22)  
75   
247  *  $ 

1 

(2) 

(26) 

1 

(24) 

49 

75  $ 

322 

*  Of the total allowance at the end of the year, $10 million, $3 million and $5 million relate to individually assessed credit losses on $148 million, $54 million and 

$82 million of commercial mortgages as of December 31, 2019, 2018 and 2017, respectively. 

TROUBLED DEBT RESTRUCTURINGS 

We modify loans to optimize their returns and improve their collectability, among other things. When we undertake such a modification 
with a borrower that is experiencing financial difficulty and the modification involves us granting a concession to the troubled debtor, 
the modification is a troubled debt restructuring (TDR). We assess whether a borrower is experiencing financial difficulty based on a 
variety of factors, including the borrower’s current default on any of its outstanding debt, the probability of a default on any of its debt 
in the foreseeable future without the modification, the insufficiency of the borrower’s forecasted cash flows to service any of its 
outstanding debt (including both principal and interest), and the borrower’s inability to access alternative third-party financing at an 
interest rate that would be reflective of current market conditions for a non-troubled debtor. Concessions granted may include 
extended maturity dates, interest rate changes, principal or interest forgiveness, payment deferrals and easing of loan covenants. 

During the year ended December 31, 2019, loans with a carrying value of $86 million were modified in TDRs. Loans that had been 
modified in TDRs during the year ended December 31, 2018 have been fully paid off.

AIG | 2019 Form 10-K                         229 

  
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  9.  R ei ns ur a nce  

9. Reinsurance 

In the ordinary course of business, our insurance companies may use both treaty and facultative reinsurance to minimize their net 
loss exposure to any single catastrophic loss event or to an accumulation of losses from a number of smaller events or to provide 
greater diversification of our businesses. In addition, our general insurance subsidiaries assume reinsurance from other insurance 
companies. We determine the portion of the incurred but not reported (IBNR) loss that will be recoverable under our reinsurance 
contracts by reference to the terms of the reinsurance protection purchased. This determination is necessarily based on the estimate 
of IBNR and accordingly, is subject to the same uncertainties as the estimate of IBNR. Reinsurance assets include the balances due 
from reinsurance and insurance companies under the terms of our reinsurance agreements for paid and unpaid losses and loss 
adjustment expenses incurred, ceded unearned premiums and ceded future policy benefits for life and accident and health insurance 
contracts and benefits paid and unpaid. Amounts related to paid and unpaid losses and benefits and loss expenses with respect to 
these reinsurance agreements are substantially collateralized. We remain liable to the extent that our reinsurers do not meet their 
obligation under the reinsurance contracts, and as such, we regularly evaluate the financial condition of our reinsurers and monitor 
concentration of our credit risk. The estimation of the allowance for doubtful accounts requires judgment for which key inputs typically 
include historical trends regarding uncollectible balances, disputes and credit events as well as specific reviews of balances in dispute 
or subject to credit impairment. The allowance for doubtful accounts on reinsurance assets was $111 million and $140 million at 
December 31, 2019 and 2018, respectively. Changes in the allowance for doubtful accounts on reinsurance assets are reflected in 
Policyholder benefits and losses incurred within the Consolidated Statements of Income. 

The following table provides supplemental information for loss and benefit reserves, gross and net of ceded reinsurance: 

At December 31,  

(in millions) 
Liability for unpaid losses and loss adjustment expenses 
Future policy benefits for life and accident and health insurance contracts 
Policyholder contract deposits 
Reserve for unearned premiums 
Reinsurance assets(a) 

2019 

2018 

$ 

As 

Net of 
Reported  Reinsurance 
(47,259) 
(78,328)  $ 
(49,670) 
(50,512) 
(150,944) 
(151,869) 
(18,269) 
(15,067) 
36,038 

$ 

As 

Net of 
Reported  Reinsurance 
(51,949) 
(83,639)  $ 
(43,936) 
(44,935) 
(141,407) 
(142,262) 
(19,248) 
(16,300) 
36,492 

(a)  Reinsurance assets excludes (i) allowance for doubtful accounts of $111 million and $140 million for the years ended December 31, 2019 and 2018, respectively, and 

(ii) paid loss recoveries of $2,050 million and $1,820 million for the years ended December 31, 2019 and 2018, respectively.   

SHORT-DURATION REINSURANCE 

Short-duration reinsurance is effected under reinsurance treaties and by negotiation on individual risks. Certain of these reinsurance 
arrangements consist of excess of loss contracts that protect us against losses above stipulated amounts. Ceded premiums are 
considered prepaid reinsurance premiums and are recognized as a reduction of premiums earned over the contract period in 
proportion to the protection received. Amounts recoverable from reinsurers on short-duration contracts are estimated in a manner 
consistent with the claims liabilities associated with the reinsurance and presented as a component of Reinsurance assets. 
Reinsurance premiums for assumed business are estimated based on information received from brokers, ceding companies and 
reinsurers. Any subsequent differences arising on such estimates are recorded in the periods in which they are determined. Assumed 
reinsurance premiums are earned primarily on a pro-rata basis over the terms of the reinsurance contracts and the portion of 
premiums relating to the unexpired terms of coverage is included in the reserve for unearned premiums. Reinsurance premiums for 
assumed business are estimated based on information received from brokers, ceding companies and reinsureds. Any subsequent 
differences arising on such estimates are recorded in the periods in which they are determined. For both ceded and assumed 
reinsurance, risk transfer requirements must be met for reinsurance accounting to apply. If risk transfer requirements are not met, the 
contract is accounted for as a deposit, resulting in the recognition of cash flows under the contract through a deposit asset or liability 
and not as revenue or expense. To meet risk transfer requirements, a reinsurance contract must include both insurance risk, 
consisting of both underwriting and timing risk, and a reasonable possibility of a significant loss for the assuming entity. Similar risk 
transfer criteria are used to determine whether directly written insurance contracts should be accounted for as insurance or as a 
deposit. 

230                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
The following table presents short-duration insurance premiums written and earned: 

ITEM 8 | Notes to Consolidated Financial Statements |  9.  R ei ns ur a nce  

(in millions) 
Premiums written: 

Direct 
Assumed 
Ceded 

Net 
Premiums earned: 

Direct 
Assumed 
Ceded 

Net 

Years Ended December 31, 
2019 

2018 

2017 

$ 

29,338  $ 

5,808 
(9,692) 
25,454  $ 

30,017  $ 

6,395 
(9,526) 
26,886  $ 

$ 

$ 

$ 

30,368  $ 

4,186 
(7,757) 
26,797  $ 

31,450  $ 

4,638 
(8,164) 
27,924  $ 

30,229 
3,065 
(7,535) 
25,759 

30,928 
3,374 
(7,904) 
26,398 

For the years ended December 31, 2019, 2018 and 2017, reinsurance recoveries, which reduced losses and loss adjustment 
expenses incurred, amounted to $4.7 billion, $9.8 billion and $1.5 billion, respectively. 

Retroactive reinsurance agreements are reinsurance agreements under which our reinsurer agrees to reimburse us as a result of past 
insurable events. For these agreements, the excess of the amounts ultimately collectible under the agreement over the consideration 
paid is recognized as a deferred gain liability and amortized into income over the settlement period of the ceded reserves. The 
amount of the deferral is recalculated each period based on loss payments and updated estimates. If the consideration paid exceeds 
the ultimate losses collectible under the agreement, the net loss on the agreement is recognized in income immediately. Ceded loss 
reserves under retroactive agreements were $13.9 billion and $13.8 billion, and the deferred gain liability was $1.8 billion and 
$1.8 billion, as of December 31, 2019 and 2018, respectively. The effect on income from amortization of the deferred gain was 
$219 million, $394 million and $316 million for the years ended December 31, 2019, 2018 and 2017, respectively.   

In the first quarter of 2017, we entered into an adverse development reinsurance agreement with NICO, under which we transferred to 
NICO 80 percent of the reserve risk on substantially all of our U.S. Commercial long-tail exposures for accident years 2015 and prior. 
Under this agreement, we ceded to NICO 80 percent of the losses on subject business paid on or after January 1, 2016 in excess of 
$25 billion of net paid losses, up to an aggregate limit of $25 billion. We account for this transaction as retroactive reinsurance. This 
transaction resulted in a gain, which under U.S. GAAP retroactive reinsurance accounting is deferred and amortized into income over 
the settlement period. NICO created a collateral trust account as security for their claim payment obligations to us, into which they 
deposited the consideration paid under the agreement, and Berkshire Hathaway Inc. has provided a parental guarantee to secure 
NICO’s obligations under the agreement.                

LONG-DURATION REINSURANCE 

Long-duration reinsurance is effected principally under yearly renewable term treaties. The premiums with respect to these treaties 
are earned over the contract period in proportion to the protection provided. Amounts recoverable from reinsurers on long-duration 
contracts are estimated in a manner consistent with the assumptions used for the underlying policy benefits and are presented as a 
component of Reinsurance assets. 

The following table presents premiums earned and policy fees for our long-duration life insurance and annuity operations:  

Years Ended December 31, 
(in millions) 
Premiums 
Direct 
Assumed 
Ceded 

Net 
Policy Fees 
Direct 
Assumed 
Ceded 

Net 

2019 

2018 

2017 

$ 

4,363  $ 

228 
(916) 
3,675  $ 

3,489  $ 
56 
(855) 
2,690  $ 

3,016  $ 
- 
(1) 
3,015  $ 

2,792  $ 
- 
(1) 
2,791  $ 

$ 

$ 

$ 

5,771 
15 
(810) 
4,976 

2,936 
- 
(1) 
2,935 

AIG | 2019 Form 10-K                         231 

  
 
 
 
 
 
 
 
 
 
 
 
Long-duration reinsurance recoveries, which reduced Policyholder benefits and losses incurred, was approximately $1.0 billion, $778 
million and $1.0 billion for the years ended December 31, 2019, 2018 and 2017, respectively. 

ITEM 8 | Notes to Consolidated Financial Statements |  9.  R ei ns ur a nce  

The following table presents long-duration insurance in-force ceded to other insurance companies: 

At December 31, 
(in millions) 
Long-duration insurance in force ceded 

2019   
264,732  $ 

2018   
228,846  $ 

2017 
202,402 

$ 

Long-duration insurance in-force assumed as a percentage of gross long-duration insurance in-force was 0.02 percent at December 
31, 2019, and 0.03 percent at 2018 and 2017; and premiums assumed represented 5 percent, 1.6 percent and 0.2 percent of gross 
premiums for the years ended December 31, 2019, 2018 and 2017, respectively. 

The U.S. Life and Retirement companies manage the capital impact of their statutory reserve requirements, including those resulting 
from the NAIC Model Regulation “Valuation of Life Insurance Policies” (Regulation XXX) and NAIC Actuarial Guideline 38 (Guideline 
AXXX), through unaffiliated and affiliated reinsurance transactions. Effective July 1, 2016, one of the U.S. Life and Retirement 
companies entered into an agreement to cede approximately $5 billion of statutory reserves for certain whole life and universal life 
policies to an unaffiliated reinsurer. Effective December 31, 2016, the same life insurance subsidiary recaptured term and universal 
life reserves subject to Regulation XXX and Guideline AXXX, previously ceded to an affiliate, and ceded approximately $14 billion of 
such statutory reserves to an unaffiliated reinsurer under an amendment to the July 1, 2016 agreement. Under U.S. GAAP, these 
unaffiliated reinsurance transactions use deposit accounting with a reinsurance risk charge recorded in income, whereas such 
affiliated transactions are eliminated in consolidation. Under one affiliated reinsurance arrangement, one of the U.S. Life and 
Retirement companies obtains letters of credit to support statutory recognition of the ceded reinsurance. As of December 31, 2019, 
this subsidiary had two bilateral letters of credit totaling $400 million, which were issued on February 7, 2014 and expire on 
February 7, 2023. The letters of credit are subject to reimbursement by AIG Parent in the event of a drawdown.  

For additional information on the use of affiliated reinsurance for Regulation XXX and Guideline AXXX reserves see Note 20. 

REINSURANCE SECURITY 

Our third-party reinsurance arrangements do not relieve us from our direct obligations to our beneficiaries. Thus, a credit exposure 
exists with respect to both short-duration and long-duration reinsurance ceded to the extent that any reinsurer fails to meet the 
obligations assumed under any reinsurance agreement. We hold substantial collateral as security under related reinsurance 
agreements in the form of funds, securities, and/or letters of credit. A provision has been recorded for estimated unrecoverable 
reinsurance. We believe that no exposure to a single reinsurer represents an inappropriate concentration of credit risk to AIG. Gross 
reinsurance assets due from reinsurers exceeding 5 percent of our total reinsurance assets were approximately $19.0 billion and 
$18.9 billion at December 31, 2019 and 2018, respectively, of which approximately $2.8 billion and $3.7 billion at December 31, 2019 
and 2018, respectively, was not secured by collateral.

232                            AIG | 2019 Form 10-K 

  
 
 
 
  
 
  
 
  
 
ITEM 8 | Notes to Consolidated Financial Statements |  10 .  De fer r e d  P o li c y  Ac q u i si ti o n  Co s ts  

10. Deferred Policy Acquisition Costs 

Deferred policy acquisition costs (DAC) represent those costs that are incremental and directly related to the successful acquisition of 
new or renewal of existing insurance contracts. We defer incremental costs that result directly from, and are essential to, the 
acquisition or renewal of an insurance contract. Such deferred policy acquisition costs generally include agent or broker commissions 
and bonuses, premium taxes, and medical and inspection fees that would not have been incurred if the insurance contract had not 
been acquired or renewed. Each cost is analyzed to assess whether it is fully deferrable. We partially defer costs, including certain 
commissions, when we do not believe that the entire cost is directly related to the acquisition or renewal of insurance contracts. 

We also defer a portion of employee total compensation and payroll-related fringe benefits directly related to time spent performing 
specific acquisition or renewal activities, including costs associated with the time spent on underwriting, policy issuance and 
processing, and sales force contract selling. The amounts deferred are derived based on successful efforts for each distribution 
channel and/or cost center from which the cost originates. 

Short-duration insurance contracts: Policy acquisition costs are deferred and amortized over the period in which the related 
premiums written are earned, generally 12 months. DAC is grouped consistent with the manner in which the insurance contracts are 
acquired, serviced and measured for profitability and is reviewed for recoverability based on the profitability of the underlying 
insurance contracts. Investment income is anticipated in assessing the recoverability of DAC. We assess the recoverability of DAC on 
an annual basis or more frequently if circumstances indicate an impairment may have occurred. This assessment is performed by 
comparing recorded net unearned premiums and anticipated investment income on in-force business to the sum of expected losses 
and loss adjustment expenses incurred, unamortized DAC and maintenance costs. If the sum of these costs exceeds the amount of 
recorded net unearned premiums and anticipated investment income, the excess is recognized as an offset against the asset 
established for DAC. This offset is referred to as a premium deficiency charge. Increases in expected losses and loss adjustment 
expenses incurred can have a significant impact on the likelihood and amount of a premium deficiency charge. 

Long-duration insurance contracts: Policy acquisition costs for participating life, traditional life and accident and health insurance 
products are generally deferred and amortized, with interest, over the premium paying period. The assumptions used to calculate the 
benefit liabilities and DAC for these traditional products are set when a policy is issued and do not change with changes in actual 
experience, unless a loss recognition event occurs. These “locked-in” assumptions include mortality, morbidity, persistency, 
maintenance expenses and investment returns, and include margins for adverse deviation to reflect uncertainty given that actual 
experience might deviate from these assumptions. A loss recognition event occurs when there is a shortfall between the carrying 
amount of future policy benefit liabilities, net of DAC, and what the future policy benefit liabilities, net of DAC, would be when applying 
updated current assumptions. When we determine a loss recognition event has occurred, we first reduce any DAC related to that 
block of business through amortization of acquisition expense, and after DAC is depleted, we record additional liabilities through a 
charge to Policyholder benefits and losses incurred. Groupings for loss recognition testing are consistent with our manner of 
acquiring, servicing and measuring the profitability of the business and applied by product groupings. We perform separate loss 
recognition tests for traditional life products, payout annuities and long-term care products. Once loss recognition has been recorded 
for a block of business, the old assumption set is replaced and the assumption set used for the loss recognition would then be subject 
to the lock-in principle. 

Investment-oriented contracts: Certain policy acquisition costs and policy issuance costs related to universal life and investment-
type products (collectively, investment-oriented products) are deferred and amortized, with interest, in relation to the incidence of 
estimated gross profits to be realized over the estimated lives of the contracts. DAC on investment-oriented contracts were 
approximately $6.1 billion and $7.5 billion at December 31, 2019 and 2018, respectively. Estimated gross profits are affected by a 
number of factors, including levels of current and expected interest rates, net investment income and spreads, net realized capital 
gains and losses, fees, surrender rates, mortality experience, policyholder behavior experience and equity market returns and 
volatility. In each reporting period, current period amortization expense is adjusted to reflect actual gross profits. If estimated gross 
profits change significantly, DAC is recalculated using the new assumptions, and any resulting adjustment is included in income. If the 
new assumptions indicate that future estimated gross profits are higher than previously estimated, DAC will be increased resulting in 
a decrease in amortization expense and increase in income in the current period; if future estimated gross profits are lower than 
previously estimated, DAC will be decreased resulting in an increase in amortization expense and decrease in income in the current 
period. Updating such assumptions may result in acceleration of amortization in some products and deceleration of amortization in 
other products. DAC is grouped consistent with the manner in which the insurance contracts are acquired, serviced and measured for 
profitability and is reviewed for recoverability based on the current and projected future profitability of the underlying insurance 
contracts. 

AIG | 2019 Form 10-K                         233 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  10 .  De fer r e d  P o li c y  Ac q u i si ti o n  Co s ts  

To estimate future estimated gross profits for variable annuity products, a long-term annual asset growth assumption is applied to 
determine the future growth in assets and related asset-based fees. In determining the asset growth rate, the effect of short-term 
fluctuations in the equity markets is partially mitigated through the use of a “reversion to the mean” methodology whereby short-term 
asset growth above or below long-term annual rate assumptions impacts the growth assumption applied to the five-year period 
subsequent to the current balance sheet date. The reversion to the mean methodology allows us to maintain our long-term growth 
assumptions, while also giving consideration to the effect of actual investment performance. When actual performance significantly 
deviates from the annual long-term growth assumption, as evidenced by growth assumptions in the five-year reversion to the mean 
period falling below a certain rate (floor) or rising above a certain rate (cap) for a sustained period, judgment may be applied to revise 
or “unlock” the growth rate assumptions to be used for both the five-year reversion to the mean period as well as the long-term annual 
growth assumption applied to subsequent periods.  

Shadow DAC and Shadow Loss Recognition: DAC related to investment-oriented products is also adjusted to reflect the effect of 
unrealized gains or losses on fixed maturity securities available for sale and prior to 2018, equity securities at fair value on estimated 
gross profits, with related changes recognized through Other comprehensive income (shadow DAC). The adjustment is made at each 
balance sheet date, as if the securities had been sold at their stated aggregate fair value and the proceeds reinvested at current 
yields. Similarly, for long-duration traditional insurance contracts, if the assets supporting the liabilities are in a net unrealized gain 
position at the balance sheet date, loss recognition testing assumptions are updated to exclude such gains from future cash flows by 
reflecting the impact of reinvestment rates on future yields. If a future loss is anticipated under this basis, any additional shortfall 
indicated by loss recognition tests is recognized as a reduction in accumulated other comprehensive income (shadow loss 
recognition). Similar to other loss recognition on long-duration insurance contracts, such shortfall is first reflected as a reduction in 
DAC and secondly as an increase in liabilities for future policy benefits. The change in these adjustments, net of tax, is included with 
the change in net unrealized appreciation of investments that is credited or charged directly to Other comprehensive income. 

Internal Replacements of Long-duration and Investment-oriented Products: For some products, policyholders can elect to 
modify product benefits, features, rights or coverages by exchanging a contract for a new contract or by amendment, endorsement, or 
rider to a contract, or by the election of a feature or coverage within a contract. These transactions are known as internal 
replacements. If the modification does not substantially change the contract, we do not change the accounting and amortization of 
existing DAC and related actuarial balances. If an internal replacement represents a substantial change, the original contract is 
considered to be extinguished and any related DAC or other policy balances are charged or credited to income, and any new 
deferrable costs associated with the replacement contract are deferred. 

Value of Business Acquired (VOBA) is determined at the time of acquisition and is reported in the Consolidated Balance Sheets with 
DAC. This value is based on the present value of future pre-tax profits discounted at yields applicable at the time of purchase. For 
participating life, traditional life and accident and health insurance products, VOBA is amortized over the life of the business in a 
manner similar to that for DAC based on the assumptions at purchase. For investment-oriented products, VOBA is amortized in 
relation to estimated gross profits and adjusted for the effect of unrealized gains or losses on fixed maturity securities available for 
sale and prior to 2018, equity securities at fair value in a manner similar to DAC. 

234                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  10 .  De fer r e d  P o li c y  Ac q u i si ti o n  Co s ts  

The following table presents a rollforward of DAC and VOBA: 

Years Ended December 31, 
(in millions) 
Balance, beginning of year 

Acquisitions 
Dispositions 
Acquisition costs deferred 
Amortization expense 
Change related to unrealized appreciation (depreciation) of investments 
Other, including foreign exchange 
Reclassified to Assets held for sale 

Balance, end of year(a) 
Supplemental Information: 

VOBA amortization expense included in DAC amortization 
VOBA, end of year included in DAC balance(b) 

2019   
12,694  $ 

$ 

- 
- 
5,403 
(5,164) 
(1,768) 
42 
- 

11,207  $ 

$ 

$ 

2018   
10,994  $ 
298 
- 
5,832 
(5,386) 
1,063 
(107) 
- 

12,694  $ 

2017 
11,042 
- 
(35) 
4,820 
(4,288) 
(505) 
(40) 
- 
10,994 

171  $ 
317 

243  $ 
438 

20 
381 

(a)  Net of reductions in DAC of $1.8 billion, $1.0 billion and $1.3 billion at December 31, 2019, 2018 and 2017, respectively, related to the effect of net unrealized gains and 

losses on available for sale securities (shadow DAC). 

(b)  Includes $101 million of VOBA from the acquisition of Validus in 2018, the majority of which was amortized in 2019. 

The percentage of the unamortized balance of VOBA at December 31, 2019 expected to be amortized in 2020 through 2024 by year 
is: 8.5 percent, 7.6 percent, 7.0 percent, 7.0 percent and 6.6 percent, respectively, with 63.3 percent being amortized after five years. 
These projections are based on current estimates for investment income and spreads, persistency, mortality and morbidity 
assumptions. 

DAC, VOBA and SIA for insurance-oriented and investment-oriented products are reviewed for recoverability, which involves 
estimating the future profitability of current business. This review involves significant management judgment. If actual profitability is 
substantially lower than estimated, AIG’s DAC, VOBA and SIA may be subject to an impairment charge and AIG’s results of 
operations could be significantly affected in future periods.

11. Variable Interest Entities  

A variable interest entity (VIE) is a legal entity that does not have sufficient equity at risk to finance its activities without additional 
subordinated financial support or is structured such that equity investors lack the ability to make significant decisions relating to the 
entity’s operations through voting rights or do not substantively participate in the gains and losses of the entity. Consolidation of a VIE 
by its primary beneficiary is not based on majority voting interest, but is based on other criteria discussed below. 

We enter into various arrangements with VIEs in the normal course of business and consolidate the VIEs when we determine we are 
the primary beneficiary. This analysis includes a review of the VIE’s capital structure, related contractual relationships and terms, 
nature of the VIE’s operations and purpose, nature of the VIE’s interests issued and our involvement with the entity. When assessing 
the need to consolidate a VIE, we evaluate the design of the VIE as well as the related risks the entity was designed to expose the 
variable interest holders to. 

The primary beneficiary is the entity that has both (1) the power to direct the activities of the VIE that most significantly affect the 
entity’s economic performance and (2) the obligation to absorb losses or the right to receive benefits that could be potentially 
significant to the VIE.  While also considering these factors, the consolidation conclusion depends on the breadth of our decision-
making ability and our ability to influence activities that significantly affect the economic performance of the VIE. 

AIG | 2019 Form 10-K                         235 

  
 
 
 
  
  
 
  
ITEM 8 | Notes to Consolidated Financial Statements |  11 . V a ria bl e I n te re s t E n ti ti es  

BALANCE SHEET CLASSIFICATION AND EXPOSURE TO LOSS 

The following table presents the total assets and total liabilities associated with our variable interests in consolidated VIEs, 
as classified in the Consolidated Balance Sheets: 

(in millions) 

December 31, 2019 

Assets: 

Bonds available for sale  

Other bond securities 

Mortgage and other loans receivable 

Other invested assets 
Other(a) 

Total assets(b) 
Liabilities: 

Long-term debt 
Other(c)  

Total liabilities 

December 31, 2018 

Assets: 

Bonds available for sale  

Other bond securities 

Mortgage and other loans receivable 

Other invested assets 
Other(a) 

Total assets(b) 
Liabilities: 

Long-term debt 
Other(c)  

Total liabilities 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

Real Estate and 
Investment 
Entities(d) 

Securitization 
Vehicles(e) 

Affordable 
Housing 
Partnerships 

Other 

Total 

177  $ 

7,239  $ 

-   

- 

5,231   

615 

6,023  $ 

2,810  $ 

236   

3,046  $ 

-  $ 

-   

- 

5,212   

580 

5,792  $ 

2,577  $ 

227   

2,804  $ 

3,324 

3,860 

- 

1,996 

-  $ 
-   
- 

3,464 

469 

-  $ 

1 

- 

42 

42 

7,416 

3,325 

3,860 

8,737 

3,122 

16,419  $ 

3,933  $ 

85  $ 

26,460 

4,356  $ 

359 

4,715  $ 

7,662  $ 

3,923 

3,693 

- 

1,581 

2,074  $ 
195   
2,269  $ 

-  $ 
-   
- 

3,142 

394 

4  $ 

24 

28  $ 

-  $ 

2 

- 

24 

70 

9,244 

814 

10,058 

7,662 

3,925 

3,693 

8,378 

2,625 

16,859  $ 

3,536  $ 

96  $ 

26,283 

3,154  $ 

165 

3,319  $ 

1,834  $ 
159   
1,993  $ 

4  $ 

24 

28  $ 

7,569 

575 

8,144 

(a)  Comprised primarily of Short-term investments and Other assets at December 31, 2019 and 2018. 

(b)  The assets of each VIE can be used only to settle specific obligations of that VIE. 

(c)  Comprised primarily of Other liabilities at December 31, 2019 and 2018. 

(d)  At December 31, 2019 and 2018, off-balance sheet exposure primarily consisting of commitments to real estate and investment entities was $2.6 billion and $1.4 billion, 

respectively. 

(e)  At December 31, 2019 and 2018, the company had contributed total assets of $15.6 billion and $16.0 billion, respectively, into consolidated securitization vehicles. 

We calculate our maximum exposure to loss to be (i) the amount invested in the debt or equity of the VIE, (ii) the notional amount of 
VIE assets or liabilities where we have also provided credit protection to the VIE with the VIE as the referenced obligation, and 
(iii) other commitments and guarantees to the VIE. Interest holders in VIEs sponsored by us generally have recourse only to the 
assets and cash flows of the VIEs and do not have recourse to us, except in limited circumstances when we have provided a 
guarantee to the VIE’s interest holders. 

236                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  11 . V a ria bl e I n te re s t E n ti ti es  

The following table presents total assets of unconsolidated VIEs in which we hold a variable interest, as well as our 
maximum exposure to loss associated with these VIEs: 

(in millions) 
December 31, 2019 

Real estate and investment entities(a) 
Affordable housing partnerships 
Other 

Total 
December 31, 2018 

Real estate and investment entities(a) 
Affordable housing partnerships 
Other 

Total 

Maximum Exposure to Loss 

Total VIE 
Assets 

On-Balance 
Sheet(b) 

Off-Balance 
Sheet 

$  283,349 
3,351 
5,320 
$  292,020 

$  309,598 
4,116 
2,813 
$  316,527 

$ 

$ 

$ 

$ 

6,519 
453 
310 
7,282 

6,820 
607 
284 
7,711 

$ 

$ 

$ 

$ 

3,286 
- 
-  (c) 

3,286 

2,501 
- 
1,222  (c) 
3,723 

$ 

$ 

$ 

$ 

Total 

9,805 
453 
310 
10,568 

9,321 
607 
1,506 
11,434 

(a)  Comprised primarily of hedge funds and private equity funds. 

(b)  At December 31, 2019 and 2018, $7.0 billion and $7.4 billion, respectively, of our total unconsolidated VIE assets were recorded as Other invested assets. 

(c)  These amounts represent our estimate of the maximum exposure to loss under certain insurance policies issued to VIEs if a hypothetical loss occurred to the extent of 
the full amount of the insured value. Our insurance policies cover defined risks and our estimate of liability is included in our insurance reserves on the balance sheet. 

REAL ESTATE AND INVESTMENT ENTITIES 

Through our insurance operations and AIG Global Real Estate Investment Corp., we are an investor in various real estate investment 
entities, some of which are VIEs. These investments are typically with unaffiliated third-party developers via a partnership or limited 
liability company structure. The VIEs’ activities consist of the development or redevelopment of commercial, industrial and residential 
real estate. Our involvement varies from being a passive equity investor or finance provider to actively managing the activities of the 
VIEs. 

Our insurance operations participate as passive investors in the equity issued by certain third-party-managed hedge and private 
equity funds that are VIEs. Our insurance operations typically are not involved in the design or establishment of these VIEs, nor do 
they actively participate in the management of the VIEs. 

SECURITIZATION VEHICLES 

We created certain VIEs that hold investments, primarily in investment-grade debt securities and loans, and issued beneficial interests 
in these investments. The majority of these beneficial interests are owned by our insurance operations and we maintain the power to 
direct the activities of the VIEs that most significantly impact their economic performance and bear the obligation to absorb losses or 
receive benefits from the entities that could potentially be significant to the entities. Accordingly, we consolidate these entities and 
those beneficial interests issued to third-parties are reported as Long-term debt. 

AFFORDABLE HOUSING PARTNERSHIPS 

SunAmerica Affordable Housing Partners, Inc. (SAAHP) organized and invested in limited partnerships that develop and operate 
affordable housing qualifying for federal, state, and historic tax credits, in addition to a few market rate properties across the United 
States. The operating partnerships are VIEs, whose debt is generally non-recourse in nature, and the general partners of which are 
mostly unaffiliated third-party developers. We account for our investments in operating partnerships using the equity method of 
accounting, unless they are required to be consolidated. We consolidate an operating partnership if the general partner is an affiliated 
entity or we otherwise have the power to direct activities that most significantly impact the entities’ economic performance. The pre-tax 
income of SAAHP is reported as a component of the Life and Retirement segment. 

AIG | 2019 Form 10-K                         237 

  
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  11 . V a ria bl e I n te re s t E n ti ti es  

RMBS, CMBS, OTHER ABS AND CDOS 

Primarily through our insurance operations, we are a passive investor in RMBS, CMBS, other ABS and CDOs, the majority of which 
are issued by domestic special purpose entities. We generally do not sponsor or transfer assets to, or act as the servicer to these 
asset-backed structures, and were not involved in the design of these entities. 

Our maximum exposure in these types of structures is limited to our investment in securities issued by these entities. Based on the 
nature of our investments and our passive involvement in these types of structures, we have determined that we are not the primary 
beneficiary of these entities. We have not included these entities in the above tables; however, the fair values of our investments in 
these structures are reported in Notes 6 and 7 herein.

12. Derivatives and Hedge Accounting 

We use derivatives and other financial instruments as part of our financial risk management programs and as part of our investment 
operations. Interest rate derivatives (such as interest rate swaps) are used to manage interest rate risk associated with embedded 
derivatives contained in insurance contract liabilities, fixed maturity securities, outstanding medium- and long-term notes as well as 
other interest rate sensitive assets and liabilities. Foreign exchange derivatives (principally foreign exchange forwards and swaps) are 
used to economically mitigate risk associated with non-U.S. dollar denominated debt, net capital exposures, foreign currency 
transactions, and foreign denominated investments. Equity derivatives are used to mitigate financial risk embedded in certain 
insurance liabilities and economically hedge certain investments. We use credit derivatives to manage our credit exposures. The 
derivatives are effective economic hedges of the exposures that they are meant to offset. In addition to hedging activities, we also 
enter into derivative instruments with respect to investment operations, which may include, among other things, CDSs and purchases 
of investments with embedded derivatives, such as equity-linked notes and convertible bonds. 

Interest rate, currency, equity and commodity swaps, credit contracts, swaptions, options and forward transactions are accounted for 
as derivatives, recorded on a trade-date basis and carried at fair value. Unrealized gains and losses are reflected in income, when 
appropriate. Aggregate asset or liability positions are netted on the Consolidated Balance Sheets only to the extent permitted by 
qualifying master netting arrangements in place with each respective counterparty. Cash collateral posted with counterparties in 
conjunction with transactions supported by qualifying master netting arrangements is reported as a reduction of the corresponding net 
derivative liability, while cash collateral received in conjunction with transactions supported by qualifying master netting arrangements 
is reported as a reduction of the corresponding net derivative asset. 

Derivatives, with the exception of embedded derivatives, are reported at fair value in the Consolidated Balance Sheets in Other 
assets and Other liabilities. Embedded derivatives are generally presented with the host contract in the Consolidated Balance Sheets. 
A bifurcated embedded derivative is measured at fair value and accounted for in the same manner as a free standing derivative 
contract. The corresponding host contract is accounted for according to the accounting guidance applicable for that instrument.  

For additional information on embedded derivatives see Notes 6 and 15 herein. 

238                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Notes to Consolidated Financial Statements | 1 2.  D er i vat i ve s  a nd  H ed g e  Ac c o u n ti n g  

The following table presents the notional amounts of our derivatives and the fair value of derivative assets and liabilities in 
the Consolidated Balance Sheets: 

December 31, 2019 

December 31, 2018 

Gross Derivative Assets    Gross Derivative Liabilities    Gross Derivative Assets 

  Gross Derivative Liabilities 

Notional 

Amount 

Fair 

Value 

Notional 

Amount 

Fair 
Value  

Notional 

Amount 

Fair 

Value 

Notional 

Amount 

Fair 

Value 

(in millions) 

Derivatives designated as  
hedging instruments:(a) 
Interest rate contracts 

19 

147 

$ 

495  $ 

3 

$ 

410  $ 

7 

$ 

10  $ 

- 

$ 

866  $ 

Foreign exchange contracts 

4,328 

342 

5,230 

162 

6,357 

363 

2,536 

Derivatives not designated  
as hedging instruments:(a) 
Interest rate contracts 

Foreign exchange contracts 

Equity contracts 
Credit contracts(b)  
Other contracts(c) 

Total derivatives, gross 
Counterparty netting(d)  
Cash collateral(e) 
Total derivatives on 

52,437 

8,133 

18,533 

8,457 

40,582 

3,197 

698 

769 

3 

14 

35,231 

12,093 

7,539 

923 

56 

2,742 

863 

139 

89 

7 

42,821 

11,134 

17,807 

8 

39,070 

2,890 

27,329 

2,004 

801 

398 

1 

15 

5,434 

2,399 

1,406 

58 

711 

15 

236 

6 

$  132,965  $ 

5,026 

$ 

61,482  $ 

4,009 

$  117,207  $ 

4,468 

$ 

40,028  $ 

3,138 

(2,427) 

(1,806) 

(2,427) 

(527) 

(1,713) 

(1,840) 

(1,713) 

(187) 

consolidated balance sheets(f) 

$ 

793 

$ 

1,055 

$ 

915 

$ 

1,238 

(a)  Fair value amounts are shown before the effects of counterparty netting adjustments and offsetting cash collateral. 

(b)  As of December 31, 2019 and 2018, included CDSs on super senior multi-sector CDOs with a net notional amount of $152 million and $592 million (fair value liability of 

$48 million and $224 million), respectively. The net notional amount represents the maximum exposure to loss on the portfolio. 

(c)  Consists primarily of stable value wraps and contracts with multiple underlying exposures. 

(d)  Represents netting of derivative exposures covered by a qualifying master netting agreement. 

(e)  Represents cash collateral posted and received that is eligible for netting. 

(f)  Freestanding derivatives only, excludes embedded derivatives. Derivative instrument assets and liabilities are recorded in Other Assets and Liabilities, respectively. Fair 
value of assets related to bifurcated embedded derivatives was zero at both December 31, 2019 and December 31, 2018. Fair value of liabilities related to bifurcated 
embedded derivatives was $6.9 billion and $4.1 billion, respectively, at December 31, 2019 and December 31, 2018. A bifurcated embedded derivative is generally 
presented with the host contract in the Consolidated Balance Sheets. Embedded derivatives are primarily related to guarantee features in variable annuity products, 
which include equity and interest rate components.     

COLLATERAL 

We engage in derivative transactions that are not subject to a clearing requirement directly with unaffiliated third parties, in most 
cases, under International Swaps and Derivatives Association, Inc. (ISDA) Master Agreements. Many of the ISDA Master Agreements 
also include Credit Support Annex provisions, which provide for collateral postings that may vary at various ratings and threshold 
levels. We attempt to reduce our risk with certain counterparties by entering into agreements that enable collateral to be obtained 
from a counterparty on an upfront or contingent basis. We minimize the risk that counterparties might be unable to fulfill their 
contractual obligations by monitoring counterparty credit exposure and collateral value and generally requiring additional collateral to 
be posted upon the occurrence of certain events or circumstances. In addition, certain derivative transactions have provisions that 
require collateral to be posted upon a downgrade of our long-term debt ratings or give the counterparty the right to terminate the 
transaction. In the case of some of the derivative transactions, upon a downgrade of our long-term debt ratings, as an alternative to 
posting collateral and subject to certain conditions, we may assign the transaction to an obligor with higher debt ratings or arrange for 
a substitute guarantee of our obligations by an obligor with higher debt ratings or take other similar action. The actual amount of 
collateral required to be posted to counterparties in the event of such downgrades, or the aggregate amount of payments that we 
could be required to make, depends on market conditions, the fair value of outstanding affected transactions and other factors 
prevailing at and after the time of the downgrade. 

AIG | 2019 Form 10-K                         239 

  
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements | 1 2.  D er i vat i ve s  a nd  H ed g e  Ac c o u n ti n g  

Collateral posted by us to third parties for derivative transactions was $2.2 billion and $1.7 billion at December 31, 2019 and 2018, 
respectively. In the case of collateral posted under derivative transactions that are not subject to clearing, this collateral can generally 
be repledged or resold by the counterparties. Collateral provided to us from third parties for derivative transactions was $2.2 billion 
and $2.1 billion at December 31, 2019 and 2018, respectively. In the case of collateral provided to us under derivative transactions 
that are not subject to clearing, we generally can repledge or resell collateral. 

OFFSETTING 

We have elected to present all derivative receivables and derivative payables, and the related cash collateral received and paid, on a 
net basis on our Consolidated Balance Sheets when a legally enforceable ISDA Master Agreement exists between us and our 
derivative counterparty. An ISDA Master Agreement is an agreement governing multiple derivative transactions between two 
counterparties. The ISDA Master Agreement generally provides for the net settlement of all, or a specified group, of these derivative 
transactions, as well as transferred collateral, through a single payment, and in a single currency, as applicable. The net settlement 
provisions apply in the event of a default on, or affecting any, one derivative transaction or a termination event affecting all, or a 
specified group of, derivative transactions governed by the ISDA Master Agreement. 

HEDGE ACCOUNTING 

We designated certain derivatives entered into with third parties as fair value hedges of available for sale investment securities held 
by our insurance subsidiaries. The fair value hedges include foreign currency forwards and cross currency swaps designated as 
hedges of the change in fair value of foreign currency denominated available for sale securities attributable to changes in foreign 
exchange rates. We also designated certain interest rate swaps entered into with third parties as fair value hedges of fixed rate GICs 
attributable to changes in benchmark interest rates. 

We use foreign currency denominated debt and cross-currency swaps as hedging instruments in net investment hedge relationships 
to mitigate the foreign exchange risk associated with our non-U.S. dollar functional currency foreign subsidiaries. For net investment 
hedge relationships where issued debt is used as a hedging instrument, we assess the hedge effectiveness and measure the amount 
of ineffectiveness based on changes in spot rates. For net investment hedge relationships that use derivatives as hedging 
instruments, we assess hedge effectiveness and measure hedge ineffectiveness using changes in forward rates. For the years ended 
December 31, 2019, 2018 and 2017, we recognized gains (losses) of $116 million, $34 million and $(106) million, respectively, 
included in Change in foreign currency translation adjustment in Other comprehensive income related to the net investment hedge 
relationships. 

A qualitative methodology is utilized to assess hedge effectiveness for net investment hedges, while regression analysis is employed 
for all other hedges. 

240                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Notes to Consolidated Financial Statements | 1 2.  D er i vat i ve s  a nd  H ed g e  Ac c o u n ti n g  

The following table presents the gain (loss) recognized in earnings on our derivative instruments in fair value hedging 
relationships in the Consolidated Statements of Income: 

(in millions) 
Year ended December 31, 2019 
Interest rate contracts: 

Realized capital gains/(losses) 
Interest credited to policyholder account balances 
Net investment income 

Foreign exchange contracts: 

Realized capital gains/(losses) 
Other income 
Equity contracts: 

Realized capital gains/(losses) 
Year ended December 31, 2018 
Interest rate contracts: 

$ 

$ 

Realized capital gains/(losses) 
Interest credited to policyholder account balances 
Net investment income 

Foreign exchange contracts: 

Realized capital gains/(losses) 
Other income 
Equity contracts: 

Realized capital gains/(losses) 
Year ended December 31, 2017 
Interest rate contracts: 

Realized capital gains/(losses) 
Interest credited to policyholder account balances 
Net investment income 

Foreign exchange contracts: 

Realized capital gains/(losses) 
Other income 
Equity contracts: 

Realized capital gains/(losses) 

Gains/(Losses) Recognized in Earnings for: 
Hedged 
Hedging 
Excluded 
Derivatives(a) 
Components(b) 
Items 

Net Impact 

$ 

-  $ 

16  
(1)  

(31) 
-  

- 

(2)  $ 
-  
-  

365 
-  

-  

(4)  $ 
-  
-  

(393) 
- 

(42) 

-  $ 
-  
-  

91 
-  

- 

-  $ 
-  
-  

106 
-  

-  

-  $ 
-  
-  

(26) 
- 

(5) 

$ 

$ 

$ 

- 
(16) 
1 

31 
- 

- 

2 
- 
- 

(365) 
- 

- 

4 
- 
- 

393 
4 

42 

- 
- 
- 

91 
- 

- 

- 
- 
- 

106 
- 

- 

- 
- 
- 

(26) 
4 

(5) 

(a)  Gains and losses on derivative instruments designated and qualifying in fair value hedges that are included in the assessment of hedge effectiveness. 

(b)  Gains and losses on derivative instruments designated and qualifying in fair value hedges that are excluded from the assessment of hedge effectiveness and 

recognized in earnings on a mark-to-market basis. 

AIG | 2019 Form 10-K                         241 

  
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DERIVATIVES NOT DESIGNATED AS HEDGING INSTRUMENTS 

ITEM 8 | Notes to Consolidated Financial Statements | 1 2.  D er i vat i ve s  a nd  H ed g e  Ac c o u n ti n g  

The following table presents the effect of derivative instruments not designated as hedging instruments in the Consolidated 
Statements of Income: 

Years Ended December 31, 
(in millions) 
By Derivative Type: 

Interest rate contracts 
Foreign exchange contracts 
Equity contracts 
Credit contracts 
Other contracts 
Embedded derivatives 

Total 
By Classification: 

Policy fees 
Net investment income 
Net realized capital gains (losses) 
Other income 
Policyholder benefits and claims incurred 

Total 

Gains (Losses) Recognized in Earnings 

2019   

2018   

2017 

$ 

$ 

$ 

$ 

1,319  $ 
(25) 
(316) 
61 
64 
(1,464) 

(361)  $ 

68  $ 

(125) 
(316)  
- 
12 
(361)  $ 

(509)  $ 
543 
(56) 
32 
65 
629 
704  $ 

67  $ 
(3) 
561  
81 
(2) 
704  $ 

56 
(277) 
(964) 
58 
75 
(449) 
(1,501) 

77 
(11) 
(1,709) 
139 
3 
(1,501) 

CREDIT RISK-RELATED CONTINGENT FEATURES 

We estimate that at December 31, 2019, based on our outstanding financial derivative transactions, a downgrade of our long-term 
senior debt ratings to BBB or BBB– by Standard & Poor’s Financial Services LLC, a subsidiary of S&P Global Inc., and/or a 
downgrade to Baa2 or Baa3 by Moody’s Investors’ Service, Inc. would permit counterparties to make additional collateral calls and 
permit certain counterparties to elect early termination of contracts, resulting in corresponding collateral postings and termination 
payments in the total amount of up to approximately $62 million. The aggregate fair value of our derivatives that were in a net liability 
position and that contain such credit risk-related contingencies which can be triggered below our long-term senior debt ratings of 
BBB+ or Baa1 was approximately $336 million and $423 million at December 31, 2019 and 2018, respectively. The aggregate fair 
value of assets posted as collateral under these contracts at December 31, 2019 and 2018, was approximately $381 million and $453 
million, respectively. 

HYBRID SECURITIES WITH EMBEDDED CREDIT DERIVATIVES 

We invest in hybrid securities (such as credit-linked notes) with the intent of generating income, and not specifically to acquire 
exposure to embedded derivative risk. As is the case with our other investments in RMBS, CMBS, CDOs and ABS, our investments in 
these hybrid securities are exposed to losses only up to the amount of our initial investment in the hybrid security. Other than our 
initial investment in the hybrid securities, we have no further obligation to make payments on the embedded credit derivatives in the 
related hybrid securities. 

We elect to account for our investments in these hybrid securities with embedded written credit derivatives at fair value, with changes 
in fair value recognized in Net investment income and Other income. Our investments in these hybrid securities are reported as Other 
bond securities in the Consolidated Balance Sheets. The fair values of these hybrid securities were $3.3 billion and $3.9 billion at 
December 31, 2019 and 2018, respectively. These securities have par amounts of $7.4 billion and $8.5 billion at December 31, 2019 
and 2018, respectively, and have remaining stated maturity dates that extend to 2052.

242                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  1 3 .   G o o dw i l l  a n d   Ot her  I n ta n gi bl e   As s e ts  

13. Goodwill and Other Intangible Assets 

Goodwill represents the future economic benefits arising from assets acquired in a business combination that are not individually 
identified and separately recognized. Goodwill is tested for impairment annually or more frequently if circumstances indicate an 
impairment may have occurred. At December 31, 2019, the operating segments with goodwill are our General Insurance business – 
North America and International operating segments, our Life and Retirement business – Life Insurance operating segment and our 
Other Operations and Legacy Portfolio operating segments. When a business is transferred from one reporting unit to another, as 
occurred as part of the 2017 segment changes, goodwill from the original operating segment is allocated among reporting units based 
on the fair value of business transferred, relative to business retained by a reporting unit.  

The impairment assessment involves an option to first assess qualitative factors to determine whether events or circumstances exist 
that lead to a determination that it is more likely than not that the fair value of an operating segment is less than its carrying amount. If 
the qualitative assessment is not performed, or after assessing the totality of the events or circumstances, we determine it is more 
likely than not that the fair value of an operating segment is less than its carrying amount, the impairment assessment involves a two-
step process in which a quantitative assessment for potential impairment is performed.  

If the qualitative test is not performed or if the test indicates a potential impairment is present, we estimate the fair value of each 
operating segment and compare the estimated fair value with the carrying amount of the operating segment, including allocated 
goodwill. The estimate of an operating segment’s fair value involves management judgment and is based on one or a combination of 
approaches including discounted expected future cash flows, market-based earnings multiples of the unit’s peer companies, external 
appraisals or, in the case of reporting units being considered for sale, third-party indications of fair value, if available. We consider one 
or more of these estimates when determining the fair value of an operating segment to be used in the impairment test. 

If the estimated fair value of an operating segment exceeds its carrying amount, goodwill is not impaired. If the carrying value of an 
operating segment exceeds its estimated fair value, goodwill associated with that operating segment potentially is impaired.  The 
amount of impairment, if any, is measured as the excess of the carrying value of the goodwill over the implied fair value of the 
goodwill. The implied fair value of the goodwill is measured as the excess of the fair value of the operating segment over the amounts 
that would be assigned to the operating segment’s assets and liabilities in a hypothetical business combination.  An impairment 
charge is recognized in earnings to the extent of the excess of carrying value over fair value.   

Effective July 1, 2019, we changed the date of our annual goodwill impairment testing from December 31 to July 1. This change does 
not represent a material change to our method of applying current accounting guidance and is preferable as it better aligns with our 
strategic planning and forecasting process. This change did not delay, accelerate or avoid any impairment charge and was applied 
prospectively. We performed our annual goodwill impairment tests of all reporting units using a combination of both qualitative and 
quantitative assessments and concluded that our goodwill was not impaired. 

AIG | 2019 Form 10-K                         243 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  1 3 .   G o o dw i l l  a n d   Ot her  I n ta n gi bl e   As s e ts  

The following table presents the changes in goodwill by operating segment: 

(in millions) 
Balance at January 1, 2017: 

Goodwill - gross 
Accumulated impairments 
Net goodwill 
Increase (decrease) due to: 
Acquisitions 
Dispositions 
Other 

Balance at December 31, 2017: 

Goodwill - gross 
Accumulated impairments 
Net goodwill 
Increase (decrease) due to: 
Acquisitions(a) 
Other 

Balance at December 31, 2018: 

Goodwill - gross 
Accumulated impairments 
Net goodwill 
Increase (decrease) due to: 
Acquisitions 
Other(b) 

Balance at December 31, 2019: 

Goodwill - gross 
Accumulated impairments 
Net goodwill 

General Insurance 

North 
America 

International 

Life  
Insurance 

Other  
 Operations 

Legacy  
 Portfolio  

Total 

$ 

1,878  $ 
(1,264) 
614 

2,807  $ 
(2,136) 
671 

77  $ 
- 
77 

27  $ 
- 
27 

216  $ 
(77) 
139 

5,005 
(3,477) 
1,528 

- 
(10) 
- 

1,868 
(1,264) 
604 

2,332 
(12) 

4,188 
(1,264) 
2,924 

- 
- 

- 
(7) 
74 

2,874 
(2,136) 
738 

157 
(48) 

2,983 
(2,136) 
847 

20 
26 

- 
(6) 
13 

84 
- 
84 

46 
(5) 

125 
- 
125 

- 
8 

4 
- 
- 

31 
- 
31 

9 
9 

49 
- 
49 

- 
- 

- 
(2) 
- 

214 
(77) 
137 

- 
- 

214 
(77) 
137 

- 
(98) 

4 
(25) 
87 

5,071 
(3,477) 
1,594 

2,544 
(56) 

7,559 
(3,477) 
4,082 

20 
(64) 

4,188 
(1,264) 
2,924  $ 

3,029 
(2,136) 

893  $ 

133 
- 
133  $ 

$ 

49 
- 
49  $ 

116 
(77) 
39  $ 

7,515 
(3,477) 
4,038 

(a)  Includes goodwill of $2.0 billion, $492 million and $46 million relating to the acquisitions of Validus, Glatfelter and Ellipse, respectively. 

(b)  Reflects $98 million of goodwill that has been reclassified to assets held for sale. 

Indefinite lived intangible assets are not subject to amortization. Indefinite lived intangible assets primarily include Lloyd’s syndicate 
capacity and brand names. Finite lived intangible assets are amortized over their useful lives. Finite lived intangible assets primarily 
include distribution networks and are recorded net of accumulated amortization. The Company tests intangible assets for impairment 
on an annual basis or whenever events or circumstances suggest that the carrying value of an intangible asset may exceed the sum 
of the undiscounted cash flows expected to result from its use and eventual disposition. If this condition exists and the carrying value 
of an intangible asset exceeds its fair value, the excess is recognized as an impairment and is recorded as a charge against net 
income. 

The Other intangible assets and VODA resulted primarily from the acquisition of Validus. 

244                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  1 3 .  G o o dw i l l a n d  Ot her  I n ta n gi bl e  As s e ts  

The following table presents the changes in other intangible assets and the VODA by operating segment: 

(in millions) 
Other intangible assets 

Balance at January 1, 2018 

Increase (decrease) due to: 

Acquisitions 
Amortization 
Other 

Balance at December 31, 2018 
Increase (decrease) due to: 

Acquisitions 
Amortization 
Other 

Balance at December 31, 2019: 

Value of distribution network acquired 

Balance at January 1, 2018 

Increase (decrease) due to: 

Acquisitions 
Amortization 
Other 

Balance at December 31, 2018 
Increase (decrease) due to: 

Acquisitions 
Amortization 
Other 

Balance at December 31, 2019: 

General Insurance 

North 
America 

International 

Life  

Other  
Insurance   Operations 

Legacy  
 Portfolio  

$ 

27  $ 

8  $ 

34  $ 

37  $ 

61 
(2) 
- 
86  $ 

- 
(1) 
(3) 
82  $ 

-  $ 

- 
- 
- 
-  $ 

- 
- 
- 
-  $ 

207 
(3) 
- 
212  $ 

- 
(1) 
- 
211  $ 

-  $ 

- 
- 
- 
-  $ 

- 
- 
- 
-  $ 

16 
(4) 
- 
46  $ 

- 
(4) 
(18) 
24  $ 

-  $ 

- 
- 
- 
-  $ 

- 
- 
- 
-  $ 

- 
(2) 
(19) 
16  $ 

- 
(2) 
2 
16  $ 

-  $ 

582 
(15) 
2 
569  $ 

- 
(39) 
6 
536  $ 

$ 

$ 

$ 

$ 

$ 

-  $ 

- 
- 
- 
-  $ 

- 
- 
- 
-  $ 

-  $ 

- 
- 
- 
-  $ 

- 
- 
- 
-  $ 

Total 

106 

284 
(11) 
(19) 
360 

- 
(8) 
(19) 
333 

- 

582 
(15) 
2 
569 

- 
(39) 
6 
536 

The percentage of the unamortized balance of Other intangible assets and VODA at December 31, 2019 expected to be amortized in 
2020 through 2024 by year is 7.9 percent, 7.9 percent, 7.9 percent, 7.9 percent and 7.9 percent, respectively, with 60.5 percent being 
amortized after five years.

AIG | 2019 Form 10-K                         245 

  
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

14. Insurance Liabilities 

LIABILITY FOR UNPAID LOSSES AND LOSS ADJUSTMENT EXPENSES (LOSS RESERVES) 

Loss reserves represent the accumulation of estimates of unpaid claims, including estimates for IBNR claims, less applicable 
discount. We regularly review and update the methods used to determine loss reserve estimates. Any adjustments resulting from this 
review are reflected currently in pre-tax income. Because these estimates are subject to the outcome of future events, changes in 
estimates are common given that loss trends vary and time is often required for changes in trends to be recognized and confirmed. 
Reserve changes that increase previous estimates of ultimate cost are referred to as unfavorable or adverse development or reserve 
strengthening. Reserve changes that decrease previous estimates of ultimate cost are referred to as favorable development. 

Our gross loss reserves before reinsurance and discount are net of contractual deductible recoverable amounts due from 
policyholders of approximately $12.2 billion and $12.3 billion at December 31, 2019 and 2018, respectively. These recoverable 
amounts are related to certain policies with high deductibles (in excess of high dollar amounts retained by the insured through self-
insured retentions, deductibles, retrospective programs, or captive arrangements, each referred to generically as “deductibles”), 
primarily for U.S. commercial casualty business. With respect to the deductible portion of the claim, we manage and pay the entire 
claim on behalf of the insured and are reimbursed by the insured for the deductible portion of the claim.  Thus, these recoverable 
amounts represent a credit exposure to us.  At December 31, 2019 and 2018, we held collateral of approximately $8.9 billion and 
$9.2 billion, respectively, for these deductible recoverable amounts, consisting primarily of letters of credit and funded trust 
agreements. 

The following table presents the roll-forward of activity in Loss Reserves: 

Years Ended December 31, 
(in millions) 
Liability for unpaid loss and loss adjustment expenses, beginning of year 
Reinsurance recoverable 
Net Liability for unpaid loss and loss adjustment expenses, beginning of year 
Losses and loss adjustment expenses incurred: 

Current year 
Prior years, excluding discount and amortization of deferred gain 
Prior years, discount charge (benefit) 
Prior years, amortization of deferred gain on retroactive reinsurance(a) 

Total losses and loss adjustment expenses incurred 
Losses and loss adjustment expenses paid: 

Current year 
Prior years 

Total losses and loss adjustment expenses paid 
Other changes: 

Foreign exchange effect 
Acquisitions(b) 
Dispositions(c) 
Retroactive reinsurance adjustment (net of discount)(d) 

Total other changes 
Liability for unpaid loss and loss adjustment expenses, end of year: 
Net liability for unpaid losses and loss adjustment expenses 
Reinsurance recoverable 
Total 

$ 

2019 
83,639  $ 
(31,690) 
51,949 

2018 
78,393  $ 
(26,708) 
51,685 

17,596 
(340) 
1,063 
(219) 
18,100 

(4,894) 
(18,020) 
(22,914) 

(6) 
- 
- 
130 
124 

20,534 
1,429 
(252) 
(395) 
21,316 

(5,754) 
(17,768) 
(23,522) 

(677) 
3,284 
- 
(137) 
2,470 

2017 
77,077 
(15,532) 
61,545 

21,079 
1,565 
187 
(284) 
22,547 

(5,323) 
(16,241) 
(21,564) 

788 
23 
(360) 
(11,294) 
(10,843) 

47,259 
31,069 
78,328  $ 

51,949 
31,690 
83,639  $ 

51,685 
26,708 
78,393 

$ 

(a)  Includes $27 million, $51 million and $25 million for the retroactive reinsurance agreement with NICO covering U.S. asbestos exposures for the year ended December 

31, 2019, 2018 and 2017, respectively.  

(b)  Includes amounts related to the acquisition of Glatfelter in October 2018, Validus in July 2018 and Blackboard U.S. Holdings Inc. in 2017. 

(c)  Includes amounts related to dispositions through the date of disposition. Includes sale of insurance operations to Fairfax. 

(d)  Includes benefit (charge) from change in discount on retroactive insurance in the amount of $469 million, $(180) million and $(1.5) billion for the periods ended 

December 31, 2019, 2018 and 2017, respectively.  

246                            AIG | 2019 Form 10-K 

  
 
 
 
 
  
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Prior Year Development  

During 2019, we recognized favorable prior year loss reserve development of $340 million excluding discount and amortization of 
deferred gain. The development was primarily driven by: 

  Favorable development on U.S. Workers’ Compensation business, both guaranteed cost business and large deductible and 

Defense Base Act business (covering government contractors serving at military bases overseas) where we reacted to favorable 
loss trends in recent accident years;  

  Favorable development on 2017 Hurricanes (Harvey, Irma and Maria) and favorable development due to 2017 California Wildfire 

subrogation recoverables in Commercial Property and Personal Lines. 

  Unfavorable development in Primary General Liability where we reacted to adverse frequency and severity trends especially in 

Construction Wrap business in recent accident years. 

  Unfavorable development in U.S. Financial Lines, notably Directors and Officers (D&O), Employment Practices Liability (EPLI) and 
Non-Medical Professional Errors & Omissions business where we reacted to increasing frequency and severity in recent accident 
years. 

  Unfavorable development on European Casualty & Financial Lines, notably Commercial Auto, Employers Liability, Directors & 

Officers, and Financial Institutions business; and 

  Favorable development on Europe Property and Special Risks, Europe and Japan Personal Insurance and Other product lines. 

Our analyses and conclusions about prior year reserves also help inform our judgments about the current accident year loss and loss 
adjustment expense ratios we selected. 

During 2018, we recognized adverse prior year loss reserve development of $1.4 billion before impact of the Adverse Development 
Cover and the asbestos cession to NICO. The key components of this development were as follows:   

  Unfavorable development in U.S. Excess Casualty, driven by the combination of construction defect and construction wrap claims 
from accident year 2015 and prior where we reacted to significant increases in severity and longer claim reporting patterns, as well 
as higher than expected loss severity in accident years 2016 and 2017, which led to an increase in estimates for these accident 
years; 

  Unfavorable development in U.S. Financial Lines, primarily from Directors & Officers (D&O) and Employment Practices Liability 
(EPLI) policies covering Corporate and National Insureds as well as Private and Not-for-Profit insureds. This development was 
predominantly in accident years 2014-2017 and resulted largely from increases in severity associated with an increase in 
frequency of class action lawsuits from those years. 

  Favorable development in U.S. Commercial Property and Specialty Lines due to reductions in our estimates for 2017 

Catastrophes, favorable attritional losses in Commercial Property and favorable Specialty emergence. 

  Unfavorable development in U.S. Personal Lines reflecting the adverse development on the 2017 California wildfires and 

Hurricane Irma in 2017.   

  Unfavorable development in International Financial Lines driven by increased large loss activity in recent accident years, 

particularly related to directors and officers class action suits against insureds with global exposure. 

Our analyses and conclusions about prior year reserves also help inform our judgments about the current accident year loss and loss 
adjustment expense ratios we selected. 

During 2017, we recognized unfavorable prior year loss reserve development of $1.6 billion. This unfavorable development was 
primarily a result of the following: 

  Unfavorable development in U.S. Casualty lines, driven primarily by increases in underlying severity and greater than expected 

emerging loss experience in accident year 2016 as well as increased development from claims related to construction defects and 
construction wrap business (largely from accident years 2006 and prior). 

  Unfavorable development in U.S. Financial Lines, primarily from D&O policies covering privately owned and not-for-profit insureds. 
This development was predominantly in accident year 2016 and resulted largely from increases in bankruptcy-related claims and 
fiduciary liability claims for large educational institutions. 

  Higher than expected losses for UK/Europe Casualty and Financial Lines. We observed a significant increase in large claims 

activity in our UK/Europe long-tail business, with a large proportion emanating from accident year 2016. In addition, we increased 
our loss reserves as a result of the decision made by the U.K. Ministry of Justice to reduce the discount rate applied to lump-sum 
bodily injury payouts, known as the Ogden rate.  

 

In addition we also observed higher than expected losses in UK/Europe property and special risks business driven by unexpected 
development on various large claims across the property, aviation, marine, and trade credit segments. 

AIG | 2019 Form 10-K                         247 

  
 
 
 
The table below presents the reconciliation of the net liability for unpaid losses and loss adjustment expenses in the 
following tables to Loss Reserves in the Consolidated Balance Sheets for the year ended December 31, 2019: 

ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

$ 

Net liability for 
 unpaid losses and 
loss adjustment 
expenses 
 as presented in the 
disaggregated tables 
below 
5,213 
4,285 
4,064 
5,154 
4,950 
1,287 
6,234 
2,573 
1,962 

$ 

Reinsurance recoverable 
on unpaid losses and loss 
adjustment expenses 
 included in the 
disaggregated tables 
below 
6,745 
5,073 
4,695 
2,221 
2,807 
988 
1,268 
1,191 
519 

4,435 
40,157 

$ 

3,587 
29,094 

$ 

$ 

Gross liability for 
 unpaid losses and loss 
adjustment expenses 
11,958 
9,358 
8,759 
7,375 
7,757 
2,275 
7,502 
3,764 
2,481 

8,022 
69,251 

(2,800) 
8,679 
3,198 
78,328 

$ 

$ 

(in millions) 

U.S. Workers' Compensation (before discount) 
U.S. Excess Casualty 
U.S. Other Casualty 
U.S. Financial Lines 
U.S. Property and Special risks 
U.S. Personal Insurance 
UK/Europe Casualty and Financial lines 
UK/Europe Property and Special risks 
UK/Europe and Japan Personal Insurance 
U.S. Run-Off Long Tail Insurance Lines (before 

discount) 

Total 

Reconciling Items 

Discount on workers' compensation lines 
Other product lines 
Unallocated loss adjustment expenses 

Total Loss Reserves 

Loss Development Information 

The following is information about incurred and paid loss developments as of December 31, 2019, net of reinsurance. The cumulative 
number of reported claims, the total of IBNR liabilities and expected development on reported loss included within the net incurred 
loss amounts are presented in the following section. 

Reserving Methodology  

We use a combination of methods to project ultimate losses for both long-tail and short-tail exposures, which include:  

  Paid Development method: The Paid Development method estimates ultimate losses by reviewing paid loss patterns and 

selecting paid ultimate loss development factors. These factors are then applied to paid losses by applying them to accident years, 
with further expected changes in paid loss. Since the method does not rely on case reserves, it is not directly influenced by 
changes in the adequacy of case reserves. 

 

Incurred Development method: The Incurred Development method is similar to the Paid Development method, but it uses case 
incurred losses instead of paid losses. Since this method uses more data (case reserves in addition to paid losses) than the Paid 
Development method, the incurred development patterns may be less variable than paid development patterns. 

  Expected Loss Ratio method: The Expected Loss Ratio method multiplies premiums by an expected loss ratio to produce 

ultimate loss estimates for each accident year. This method may be useful if loss development patterns are inconsistent, losses 
emerge very slowly, or there is relatively little loss history from which to estimate future losses. 

  Bornhuetter-Ferguson method: The Bornhuetter-Ferguson method using premiums and paid losses is a combination of the Paid 
Development method and the Expected Loss Ratio method where the weight given to each method is the reciprocal of the loss 
development factor. This method normally determines expected loss ratios similar to the method used for the Expected Loss Ratio 
method. The Bornhuetter-Ferguson method using premiums and incurred losses is similar to the Bornhuetter-Ferguson method 
using premiums and paid losses except that it uses case-incurred losses. 

248                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

  Cape Cod method: The Cape Cod method is mechanically similar to the Bornhuetter-Ferguson method with the difference being 

that the Expected Loss Ratio estimates are determined based on a weighting of the loss estimates that come from the 
Paid/Incurred Development Methods. This method may be more responsive to recent loss trends than the Bornhuetter-Ferguson 
method. 

  Average Loss method: The Average Loss method multiplies a projected number of ultimate claims by an estimated ultimate 

severity average loss for each accident year to produce ultimate loss estimates. Since projections of the ultimate number of claims 
are often less variable than projections of ultimate loss, this method can provide more reliable results for reserve categories where 
loss development patterns are inconsistent or too variable to be relied on exclusively. 

In updating our loss reserve estimates, we consider and evaluate inputs from many sources, including actual claims data, the 
performance of prior reserve estimates, observed industry trends, our internal peer review processes, including challenges and 
recommendations from our Enterprise Risk Management group, as well as the views of third-party actuarial firms. We use these 
inputs to improve our evaluation techniques, and to analyze and assess the change in estimated ultimate loss for each accident year 
by product line. Our analyses produce a range of indications from various methods, from which we select our best estimate. 

In determining the actual carried loss reserves, we consider both the internal actuarial best estimate and numerous other internal and 
external factors, including: 

  an assessment of economic conditions, including real GDP growth, inflation, employment rates or unemployment duration, stock 

market volatility and changes in corporate bond spreads; 

  changes in the legal, regulatory, judicial and social environment, including changes in road safety, public health and cleanup 

standards; 

  changes in medical cost trends (inflation, intensity and utilization of medical services) and wage inflation trends; 

  underlying policy pricing, terms and conditions including attachment points and policy limits; 

  change in claims handling philosophy, operating model, processes, and related ongoing enhancements; 

 

 

 

third-party claims reviews that are periodically performed for key classes of claims such as toxic tort, environmental and other 
complex casualty claims; 

third-party actuarial reviews that are periodically performed for key classes of business; 

input from underwriters on pricing, terms, and conditions and market trends; and 

  changes in our reinsurance program, pricing and commutations. 

The following factors are relevant to the loss development information included in the tables below:  

  Table organization: The tables are organized by accident year and include policies written on an occurrence and claims- made 

basis.   We note that for certain categories of claims (e.g., construction defect claims and environmental claims) and for 
reinsurance recoverable, losses may sometimes be reclassified to an earlier or later accident year as more information about the 
date of occurrence becomes available to us. These reclassifications are shown as development in the respective years in the 
tables below.  Financial Lines business is primarily written on a claims-made basis, while the majority of the workers’ 
compensation, excess casualty, other casualty, and run-off property and casualty lines of business are written on an occurrence 
basis. Primarily, all short-tail lines in Property and Special Risks and Personal Insurance are written on an occurrence basis.   

  Groupings:  We believe our groupings have homogenous risk characteristics with similar development patterns and would 

generally be subject to similar trends and reflect our reportable segments. The incurred losses and loss adjustment expenses and 
paid losses in the following tables for the current reporting year are allocated to the line of business and accident years based on 
how the business is coded by profit center and line of business.   

  Reinsurance:  Our reinsurance program varies by exposure type. Historically we have leveraged facultative and treaty 

reinsurance, both on a pro-rata and excess of loss basis. Our reinsurance program may change from year to year, which may 
affect the comparability of the data presented in our tables. 

AIG | 2019 Form 10-K                         249 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

  Adverse Development Reinsurance Agreement: We have provided the impact of the adverse development reinsurance 

agreement (ADC) in an additional table below our Incurred Losses and Allocated Loss Adjustment Expenses (ALAE) tables. The 
impact of the ADC is shown beginning in 2016 given the retroactive date of the contract and coincides with the effective date of the 
contract. For the lines of business covered by the agreement (U.S. Workers' Compensation, U.S. Excess Casualty, U.S. Other 
Casualty, U.S. Financial Lines, U.S. Property and Special Risks and U.S. Personal Insurance or collectively, the "Covered Lines"), 
an attribution of the loss recoveries to the line of business by calendar year and accident year is performed based on the 
underlying distribution of the losses subject to the agreement. Specifically, the future claim payments for all subject incurred losses 
were projected into future years based on the same actuarial assumptions underlying the related reserves. The additional table 
presented after discussion of prior year development by line of business reconciles the changes in net ultimates to our overall prior 
year development and provides the reattribution of loss recoveries for the Covered Lines. The reinsurance terms of the ADC were 
then used to identify the future claims payments for which 80% will be reimbursed by NICO. At each reporting period, the 
attribution of the ADC recoveries is performed. The factors that could cause the attribution to lines of business and accident year to 
change include changes in underlying actuarial assumptions as to timing and amount of future claim payments. 

 

Incurred but not reported liabilities (IBNR):  We include development from past reported losses in IBNR. 

  Data excluded from tables: Information with respect to accident years older than ten years is excluded from the development 

tables. Unallocated loss adjustment expenses are also excluded. 

  Foreign exchange: The loss development for operations outside of the U.S. is presented for all accident years using the current 

exchange rate at December 31, 2019.  Although this approach requires restating all prior accident year information, the changes in 
exchange rates do not impact incurred and paid loss development trends. 

  Acquisitions: We include acquisitions from all accident years presented in the tables. For purposes of this disclosure, we have 

applied the retrospective method for the acquired reserves, including incurred and paid claim development histories throughout the 
relevant tables. It should be noted that historical reserves for the acquired businesses were established by the acquired companies 
using methods, assumptions and procedures then in effect which may differ from our current reserving bases. Accordingly, it may 
not be appropriate to extrapolate future redundancies or deficiencies based on the aggregated historical results shown in the 
triangles. 

  Dispositions: We exclude dispositions from all accident years presented in the tables. 

  Claim counts: We consider a reported claim to be one claim for each claimant or feature for each loss occurrence. Claims relating 
to losses that are 100 percent reinsured are excluded from the reported claims in the tables below.  Reported claims for losses 
from assumed reinsurance contracts are not available and hence not included in the reported claims.   

  There are limitations that should be considered on the reported claim count data in the tables below, including:  

-  Claim counts are presented only on a reported (not an ultimate) basis; 

- 

The tables below include lines of business and geographies at a certain aggregated level which may indicate different 
frequency and severity trends and characteristics, and may not be as meaningful as the claim count information related to the 
individual products within those lines of business and geographies; 

-  Certain lines of business are more likely to be subject to occurrences involving multiple claimants and features, which can 

distort measures based on the reported  claim counts in the table below; and 

-  Reported claim counts are not adjusted for ceded reinsurance, which may distort the measure of frequency or severity. 

Supplemental Information: The information about incurred and paid loss development for all periods preceding year ended 
December 31, 2019 and the related historical claims payout percentage disclosure is unaudited and is presented as supplementary 
information. 

250                            AIG | 2019 Form 10-K 

  
 
 
2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

The following tables present undiscounted, incurred and paid losses and allocated loss adjustment expenses by accident 
year, on a net basis after reinsurance, with a separate presentation of the Adverse Development Reinsurance Agreement 
excluding the related amortization of the deferred gain: 

U.S. Workers' Compensation 

During 2019, we recognized $699 million of favorable prior year development, net of external reinsurance but before ADC 
cessions. 

During 2018, we recognized $51 million of unfavorable prior year development, net of external reinsurance but before ADC 
cessions.                                 

Incurred Losses and Allocated Loss Adjustment Expenses, Undiscounted and Net of Reinsurance 

Years Ended December 31, (in millions) 

December 31, 2019 

Accident 
Year 

2010 

2011 

2012 

2013 

2014 

  2015 

2016 

2017 

2018 

2019 

Unaudited 

2019 Prior 
Year 
Development 
Excluding the 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

Total of IBNR 
Liabilities 
Plus 
Expected 
Development 
on Reported 
Losses 

Cumulative 
Number of 
Reported 
Claims 

Incurred 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

IBNR Impact 
of Adverse 
Development 
Reinsurance 
Agreement 

2019 (Net of 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement) 

Total of IBNR 
Liabilities Net 
of Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

2010 

$  2,706  $  3,049  $  3,125  $  3,148  $  3,211  $  3,214  $  3,286  $  3,267  $  3,278 

$  3,238  $ 

(40) $ 

2,901 

2,953 

3,091 

3,158 

  3,113 

3,152 

3,156 

2,382 

2,194 

2,286 

  2,260 

2,334 

2,308 

1,932 

1,880 

  1,950 

2,060 

2,032 

1,729 

  1,764 

1,866 

1,862 

  1,708 

1,864 

1,866 

1,299 

1,346 

789 

3,177   
2,259   
1,974   
1,794   
1,814   
1,318   

850 

998 

3,141 

2,247 

1,916 

1,709 

1,722 

1,140 

776 

1,021 

887 

(36) 

(12) 

(58) 

(85) 

(92) 

(178) 

(74) 

23 

334 

414 

380 

353 

397 

558 

403 

352 

641 

639 

133,623  $ 

(437) $ 

(276) $ 

2,801  $ 

125,122 

71,128 

47,066 

40,075 

35,838 

30,588 

26,538 

21,034 

13,919 

(458) 

(443) 

(458) 

(380) 

(588) 

- 

- 

- 

- 

(311) 

(307) 

(311) 

(238) 

(442) 

- 

- 

- 

- 

2,683 

1,804 

1,458 

1,329 

1,134 

1,140 

776 

1,021 

887 

58 

103 

73 

42 

159 

116 

403 

352 

641 

639 

$  17,797  $ 

(552) 

$ 

(2,764) $ 

$ 

15,033 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of  

Reinsurance from the table below 

(11,354) 

- 

- 

(11,354) 

Liabilities for losses and loss adjustment expenses and prior year development 

before accident year 2010, net of reinsurance 

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss 

4,505 

(210) 

63 

(2,971) 

1,534 

development, net of reinsurance 

 $  10,948  $ 

(699) 

$ 

(5,735) $ 

$ 

5,213 

AIG | 2019 Form 10-K                         251 

  
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Incurred Losses and Loss Adjustment Expenses, Undiscounted, Net of Reinsurance (including impact of ADC) 
Change 
in 
Incurred 
Loss and 
ALAE 

Calendar Years Ended 
December 31, 
(in millions) 

2016 

2017 

2018 

2019 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

Unaudited 

$ 

2,822  $ 

2,818  $ 

2,811  $ 

2,801  $ 

(10) 

2,676 

1,819 

1,500 

1,311 

1,279 

1,299 

- 

- 

- 

2,677 

1,814 

1,494 

1,310 

1,279 

1,346 

789 

- 

- 

2,682 

1,793 

1,481 

1,309 

1,318 

1,318 

850 

998 

- 

2,683 

1,804 

1,458 

1,329 

1,134 

1,140 

776 

1,021 

887 

1 

11 

(23) 

20 

(184) 

(178) 

(74) 

23 

- 

$  12,706  $  13,527  $  14,560  $  15,033  $ 

(414) 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance from the table below 

Liabilities for losses and allocated loss adjustment expenses before 2010, net of reinsurance 

Unallocated loss adjustment expense prior year development 

-  

-  

-  

-  

(11,354)  

1,588  

1,534  

-  

-  

- 

(54) 

276 

Liabilities for losses and loss adjustment expenses and prior year loss development, net of reinsurance 

$ 

$ 

5,213  $ 

(192) 

The following table provides our attribution of our reinsurance recoverable for the ADC only (included in the table above): 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

Calendar Years Ended  
December 31,  
(in millions) 

2016 

2017 

2018 

2019 

Unaudited 

Change 
in 
Incurred 
Loss and 
ALAE 

$ 

(464)  $ 

(449)  $ 

(467)  $ 

(437)  $ 

(476) 

(515) 

(560) 

(555) 

(585) 

- 

- 

- 

- 

(479) 

(494) 

(538) 

(552) 

(587) 

- 

- 

- 

- 

(495) 

(466) 

(493) 

(485) 

(496) 

- 

- 

- 

- 

(458) 

(443) 

(458) 

(380) 

(588) 

- 

- 

- 

- 

30 

37 

23 

35 

105 

(92) 

- 

- 

- 

- 

$ 

(3,155)  $ 

(3,099)  $ 

(2,902)  $ 

(2,764)  $ 

138 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance from the table below 

-  

-  

Liabilities for losses and allocated loss adjustment expenses before 2010, net of reinsurance 

-  

(3,127)  

(2,971)  

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss development, net of reinsurance 

(6,029)  $ 

(5,735)  $ 

- 

156 

213 

507 

252                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance 

Years Ended December 31, (in millions) 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

$ 

550  $ 

1,093  $ 

1,537  $ 

1,855  $ 

2,126  $ 

2,288  $ 

2,426  $ 

2,532  $ 

2,597 

$ 

2,647  $ 

Unaudited 

519 

1,129 

415 

1,561 

804 

282 

1,884 

1,089 

619 

231 

2,129 

1,272 

879 

558 

234 

2,285 

1,440 

1,067 

786 

524 

147 

2,388 

1,563 

1,214 

930 

725 

378 

93 

2,451 

1,632 

1,287 

1,030 

854 

521 

224 

85 

2,496 

1,669 

1,335 

1,096 

925 

584 

294 

215 

93 

$ 

11,354  $ 

Paid Impact 
of Adverse 
Development 
Reinsurance 
Agreement 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Reserving Process and Methodology 

U.S. Workers’ Compensation is an extremely long-tail line of business, with loss emergence extending for decades.   We generally 
use a combination of loss development, frequency/severity and expected loss ratio methods for workers’ compensation.  

Many of our primary casualty policies contain risk-sharing features, including high deductibles, self-insured retentions or retrospective 
rating features, in addition to a traditional insurance component. These risk-sharing programs generally are large and complex, 
comprising multiple products, years and structures, and are subject to amendment over time. We group guaranteed cost and excess 
of deductible business separately and then further by state and industry subset to the extent that meaningful differences are 
determined to exist. We also separately analyze certain subsets of the portfolio that have unique characteristics (e.g., U.S. 
government sub-contractor accounts and construction wrap-up business).  For excess of deductible business, we also segment by 
size of deductible and whether the claim is handled by AIG or an outside third-party administrator (TPA). The proportion of large 
deductible business has increased over time, which has slowed the reporting pattern of claims. 

For guaranteed cost business, expected loss ratio methods generally are given significant weight only in the most recent accident 
year. Workers’ compensation claims are generally characterized by high frequency, low severity, and relatively consistent loss 
development from one accident year to the next. We historically have been a leading writer of workers’ compensation, and thus have 
sufficient volume of claims experience to use development methods. We generally segregate California (CA) and New York (NY) 
businesses from the other states to reflect their different development patterns and changing percentage of the mix by state.   The 
claims development tables above are impacted by two other significant initiatives, which offset each other.   In recent years, we 
instituted claims strategy changes and loss mitigation efforts to accelerate settlements, which we believe results in an overall 
reduction in claim costs. This strategy resulted in an increase in paid losses along the latest diagonals relative to prior years. In 
addition, we have been reducing premium volume in recent years and shifting a greater proportion of business to insured risk 
retention structures such as high deductible policies. These mix and volume changes slowed paid and incurred development since 
excess of deductible claims will typically take longer to emerge and settle. 

Expected loss ratio methods for business written in excess of a deductible may be given significant weight in the most recent five 
accident years. In the 2016 analysis, we increased our tail factor estimates for states other than NY and CA for guaranteed cost 
business in recognition of longer medical development patterns that we have been seeing in recent years. We reflected increases in 
legal costs we have seen across the portfolio, particularly in California. 

Additionally, over the years we have written a number of very large accounts which include workers’ compensation coverage. These 
accounts are generally individually priced by our actuaries, and to the extent appropriate, the indicated losses based on the pricing 
analysis may be used to record the initial estimated loss reserves for these accounts. 

AIG | 2019 Form 10-K                         253 

  
 
 
 
 
 
 
 
 
   
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Prior Year Development 

During 2019, we recognized $699 million of favorable prior year development in U.S. Workers Compensation business due to 
favorable frequency and severity trends seen across the diagonals across many subsets of U.S. Workers Compensation especially in 
the recent accident years. 

During 2018, we recognized $51 million of adverse prior year development in U.S. Workers Compensation business with higher claim 
development factors at older ages (tail factors) for non-California, non-New York and loss sensitive business in older accident years 
being offset by favorable emergence in recent years. Accident year 2017 was adversely impacted by a change in ceded reinsurance 
estimates.  For our Defense Base Act (DBA) business, adverse development in recent years was offset by an expansion of the 
definition of reimbursable War Hazard claims by the U.S. Government. 

During 2017, we recognized $31 million of favorable prior year development in U.S. workers’ compensation business, particularly 
guaranteed cost business in the states of California and New York. Actual loss emergence during the year, particularly for guaranteed 
cost business in these two states, was significantly less than expected on a reported loss basis. We did recognize some offsetting 
unfavorable development in our DBA business that covers government contractors in U.S. and non-U.S. military installations, as well 
as from a Pennsylvania Supreme Court decision that overturned a ruling that provided limitations on payments for certain permanent 
injuries (the Protz decision).  

U.S. Excess Casualty 

During 2019, we recognized $76 million of unfavorable prior year development in Excess Casualty, net of external 
reinsurance but before ADC cessions, driven by higher than expected loss emergence for construction wrap claims and 
increasing loss severity in more recent accident years.  

During 2018, we recognized $1,274 million of unfavorable prior year development in Excess Casualty, net of external 
reinsurance but before ADC cessions, driven by higher than expected loss emergence for construction defect and 
construction wrap claims and increasing loss severity in more recent accident years. 

254                            AIG | 2019 Form 10-K 

  
 
 
2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Incurred Losses and Allocated Loss Adjustment Expenses, Undiscounted and Net of Reinsurance 

Years Ended December 31, (in millions) 

December 31, 2019 

Accident 
Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Unaudited 

2019 Prior 
Year 
Development 
Excluding the 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

Total of IBNR 
Liabilities 
Plus 
Expected 
Development 
on Reported 
Losses 

Cumulative 
Number of 
Reported 
Claims 

Incurred 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

IBNR Impact 
of Adverse 
Development 
Reinsurance 
Agreement 

2019 (Net of 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement) 

Total of IBNR 
Liabilities Net 
of Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

2010 

$  1,888  $  2,097  $  2,093  $  1,784  $  1,650  $  1,739  $  1,723  $  1,708  $  1,681 

$  1,638  $ 

(43) $ 

1,787 

1,827 

1,597 

1,429 

1,529 

1,611 

1,627 

1,607 

1,403 

1,242 

1,488 

1,537 

1,486 

1,123 

1,035 

1,169 

1,308 

1,241 

938 

1,069 

1,275 

1,260 

989 

1,463 

1,440 

898 

1,146 

856 

1,726   
1,558   
1,282   
1,339   
1,603   
1,162   
1,002   
648   

1,758 

1,502 

1,292 

1,283 

1,656 

1,171 

1,097 

646 

577 

32 

(56) 

10 

(56) 

53 

9 

95 

(2) 

308 

381 

312 

271 

466 

444 

514 

542 

404 

547 

3,727  $ 

(252) $ 

(201) $ 

1,386  $ 

3,726 

3,688 

3,102 

2,632 

2,544 

1,980 

1,241 

618 

370 

(342) 

(288) 

(260) 

(439) 

(493) 

- 

- 

- 

- 

(272) 

(229) 

(197) 

(360) 

(392) 

- 

- 

- 

- 

1,416 

1,214 

1,032 

844 

1,163 

1,171 

1,097 

646 

577 

107 

109 

83 

74 

106 

52 

514 

542 

404 

547 

$  12,620  $ 

42 

$ 

(2,074) $ 

$ 

10,546 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of  

Reinsurance from the table below 

(6,799) 

- 

- 

(6,799) 

Liabilities for losses and loss adjustment expenses and prior year development 

before accident year 2010, net of reinsurance 

2,243 

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss 

54 

(20) 

(1,705) 

538 

development, net of reinsurance 

  $  8,064  $ 

76 

$ 

(3,779) $ 

$ 

4,285 

Incurred Losses and Loss Adjustment Expenses, Undiscounted, Net of Reinsurance (including impact of ADC) 
Change 
in 
Incurred 
Loss and 
ALAE 

Calendar Years Ended 
December 31, 
(in millions) 

2016 

2017 

2018 

2019 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

Unaudited 

$ 

1,452  $ 

1,448  $ 

1,426  $ 

1,386  $ 

1,369 

1,175 

935 

902 

1,027 

898 

- 

- 

- 

1,371 

1,163 

932 

905 

1,015 

1,146 

856 

- 

- 

1,436 

1,254 

981 

915 

1,139 

1,162 

1,002 

648 

- 

1,416 

1,214 

1,032 

844 

1,163 

1,171 

1,097 

646 

577 

$ 

7,758  $ 

8,836  $ 

9,963  $  10,546  $ 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance from the table below 

Liabilities for losses and allocated loss adjustment expenses before 2010, net of reinsurance 

Unallocated loss adjustment expense prior year development 

612  

(6,799)  

538  

-  

Liabilities for losses and loss adjustment expenses and prior year loss development, net of reinsurance 

$ 

4,285  $ 

(40) 

(20) 

(40) 

51 

(71) 

24 

9 

95 

(2) 

- 

6 

- 

(74) 

94 

26 

AIG | 2019 Form 10-K                         255 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

The following table provides our attribution of our reinsurance recoverable for the ADC only (included in the table above): 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

Calendar Years Ended  
December 31,  
(in millions) 

2016 

2017 

2018 

2019 

Unaudited 

Change 
in 
Incurred 
Loss and 
ALAE 

$ 

(271)  $ 

(260)  $ 

(255)  $ 

(252)  $ 

(242) 

(362) 

(373) 

(373) 

(436) 

- 

- 

- 

- 

(256) 

(323) 

(309) 

(355) 

(425) 

- 

- 

- 

- 

(290) 

(304) 

(301) 

(424) 

(464) 

- 

- 

- 

- 

(342) 

(288) 

(260) 

(439) 

(493) 

- 

- 

- 

- 

3 

(52) 

16 

41 

(15) 

(29) 

- 

- 

- 

- 

$ 

(2,057)  $ 

(1,928)  $ 

(2,038)  $ 

(2,074)  $ 

(36) 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance from the table below 

-  

Liabilities for losses and allocated loss adjustment expenses before 2010, net of reinsurance 

-  

(1,577)  

(1,705)  

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss development, net of reinsurance 

(3,615)  $ 

(3,779)  $ 

- 

(128) 

114 

(50) 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance 

Years Ended December 31, (in millions) 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

$ 

10  $ 

197  $ 

475  $ 

654  $ 

795  $ 

946  $ 

1,052  $ 

1,217  $ 

1,265 

$ 

1,288  $ 

Unaudited 

5 

63 

3 

225 

106 

15 

387 

288 

105 

3 

716 

495 

207 

77 

9 

921 

649 

387 

240 

210 

28 

1,069 

887 

578 

444 

391 

80 

1 

1,214 

1,022 

705 

590 

718 

204 

45 

1 

1,257 

1,121 

819 

703 

935 

388 

156 

125 

7 

$ 

6,799  $ 

Paid Impact 
of Adverse 
Development 
Reinsurance 
Agreement 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Reserving Process and Methodology 

U.S. Excess Casualty policies tend to attach at a high layer above underlying policies, which causes the loss development pattern to 
be lagged significantly. Many of the claims notified to the excess layers are closed without payment because the claims never reach 
our layer as a result of high deductibles and other underlying coverages, while the claims that reach our layer and close with payment 
can be large and highly variable in terms of reported timing and amount. For a portion of this business, the underlying primary policies 
are issued by other insurance companies, which can limit our access to relevant information to help inform our judgments as the loss 
events evolve and mature.  

256                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

We generally use a combination of loss development methods and expected loss ratio methods for excess casualty product lines. We 
segment our analysis between automobile-related claims and non-automobile claims, due to the shorter-tail nature of the automobile 
claims. We then further segment the non-automobile claims for certain latent exposures such as construction defects and mass torts 
where losses have unique emergence patterns. Mass tort claims in particular may develop over an extended period of time and 
impact multiple accident years when they emerge. The more standard types of claims are then separately analyzed based on 
attachment point bands, to recognize that the impact of the level of the attachment point can significantly impact the delay in loss 
reporting and development. In our analyses, losses capped at $10 million were first analyzed using traditional loss development and 
expected loss ratio methods and then this estimate was used to derive the expected loss estimate for losses above $10 million 
reflecting the expected relationships between the layers, reflecting the attachment point and limit. 

Expected loss ratio methods are generally used for at least the three latest accident years, due to the relatively low credibility of the 
reported losses. The loss experience is generally reviewed separately by attachment point. The expected loss ratios used for recent 
accident years are based on the projected ultimate loss ratios for older years adjusted for rate changes and loss trend.  

Prior Year Development 

During 2019, we recognized $76 million of unfavorable development driven by higher severity claim emergence in non-admitted 
construction defect claims in older accident years and auto liability and general liability claims in recent accident years. 

During 2018, we recognized $1.3 billion of adverse development driven largely by construction defect and construction wrap claims 
where actual emergence was significantly worse than expected and our updated analysis significantly increased the severity 
assumptions and lengthened the claim reporting pattern to recognize the significant deterioration seen in recent calendar periods. We 
also increased the expected loss ratio assumptions in recent accident years to reflect the high initial reported loss ratios for those 
years and the incidence of several unusually large claims.   

During 2017, we recognized $254 million of unfavorable prior year development driven in large part by emerging loss experience in 
accident year 2016 where frequency and severity to date has exceeded initial expectations and is coinciding with increased loss 
severity in the underlying primary auto and general liability segments. In addition, we experienced increased development from claims 
related to construction defects and construction wrap business. The majority of this experience came from accident years 2006 and 
prior.  

U.S. Other Casualty 

U.S Other Casualty includes general liability, commercial auto, medical malpractice, and various other casualty lines of 
business.   

In 2019, we recognized $168 million of unfavorable prior year development in Other Casualty, net of external reinsurance but 
before ADC cessions, primarily as a result of unfavorable loss emergence in recent accident years. 

In 2018, we recognized $127 million of favorable prior year development in Other Casualty, net of external reinsurance but 
before ADC cessions, primarily as a result of favorable loss emergence in accident years 2011-2016.  

AIG | 2019 Form 10-K                         257 

  
 
 
 
2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Incurred Losses and Allocated Loss Adjustment Expenses, Undiscounted and Net of Reinsurance 

Years Ended December 31, (in millions) 

December 31, 2019 

Accident 
Year 

2010 

2011 

  2012 

  2013 

  2014 

2015 

2016 

  2017 

  2018 

2019 

Unaudited 

2019 Prior 
Year 
Development 
Excluding the 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

Total of IBNR 
Liabilities 
Plus 
Expected 
Development 
on Reported 
Losses 

Cumulative 
Number of 
Reported 
Claims 

Incurred 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

IBNR Impact 
of Adverse 
Development 
Reinsurance 
Agreement 

2019 (Net of 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement) 

Total of IBNR 
Liabilities Net 
of Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

2010 

$  2,124  $  2,102  $  2,235  $  2,185  $  2,335  $  2,381  $  2,501  $  2,492  $  2,504 

$ 2,505  $ 

1  $ 

2,033 

  2,202 

  2,302 

  2,439 

2,585 

2,620 

  2,582 

  1,986 

  2,139 

  2,193 

2,203 

2,352 

  2,407 

  1,653 

  1,729 

1,912 

2,148 

  2,185 

  1,751 

1,721 

1,963 

  2,009 

1,329 

1,762 

  1,829 

1,339 

  1,343 

602 

  2,517   
  2,343   
  2,164   
  1,910   
  1,736   
  1,321   
629   
802   

2,515 

2,328 

2,211 

1,916 

1,794 

1,391 

738 

845 

1,059 

(2) 

(15) 

47 

6 

58 

70 

109 

43 

225 

126 

190 

286 

230 

259 

513 

411 

621 

935 

96,534  $ 

(130) $ 

(103) $ 

2,375  $ 

122 

75,391 

42,048 

37,117 

35,730 

33,313 

26,834 

20,255 

15,010 

15,546 

(139) 

(169) 

(263) 

(222) 

(301) 

- 

- 

- 

- 

(110) 

(135) 

(219) 

(177) 

(229) 

- 

- 

- 

- 

2,376 

2,159 

1,948 

1,694 

1,493 

1,391 

738 

845 

1,059 

16 

55 

67 

53 

30 

513 

411 

621 

935 

$ 17,302  $ 

317 

 $ 

(1,224) $ 

 $ 

16,078 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of  

Reinsurance from the table below 

(12,454) 

- 

Liabilities for losses and loss adjustment expenses and prior year development 

before accident year 2010, net of reinsurance 

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss 

1,392 

(170) 

21 

- 

(952) 

(12,454) 

440 

development, net of reinsurance 

$ 6,240  $ 

168 

 $ 

(2,176) $ 

 $ 

4,064 

Incurred Losses and Loss Adjustment Expenses, Undiscounted, Net of Reinsurance (including impact of ADC) 
Change 
in 
Incurred 
Loss and 
ALAE 

Calendar Years Ended 
December 31, 
(in millions) 

2016 

2018 

2017 

2019 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

Unaudited 

$ 

2,361  $ 

2,359  $ 

2,349  $ 

2,375  $ 

2,398 

2,189 

1,948 

1,667 

1,361 

1,339 

- 

- 

- 

2,395 

2,197 

1,960 

1,678 

1,373 

1,343 

602 

- 

- 

2,414 

2,175 

1,929 

1,634 

1,423 

1,321 

629 

802 

- 

2,376 

2,159 

1,948 

1,694 

1,493 

1,391 

738 

845 

1,059 

26 

(38) 

(16) 

19 

60 

70 

70 

109 

43 

- 

$  13,263  $  13,907  $  14,676  $  16,078  $ 

343 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance from the table below 

(12,454)  

- 

Liabilities for losses and allocated loss adjustment expenses before 2010, net of reinsurance 

-  

685  

440  

(245) 

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss development, net of reinsurance 

-  

$ 

4,064  $ 

90 

188 

258                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

The following table provides our attribution of our reinsurance recoverable for the ADC only (included in the table above): 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018  

2019  

Total 

Calendar Years Ended  
December 31,  
(in millions) 

2016  

2017  

2018  

2019  

Unaudited 

Change 
in 
Incurred 
Loss and 
ALAE 

$ 

(140)  $ 

(133)  $ 

(155)  $ 

(130)  $ 

(222) 

(163) 

(200) 

(296) 

(401) 

- 

- 

- 

- 

(187) 

(210) 

(225) 

(331) 

(456) 

- 

- 

- 

- 

(103) 

(168) 

(235) 

(276) 

(313) 

- 

- 

- 

- 

(139) 

(169) 

(263) 

(222) 

(301) 

- 

- 

- 

- 

$ 

(1,422)  $ 

(1,542)  $ 

(1,250)  $ 

(1,224)  $ 

25 

(36) 

(1) 

(28) 

54 

12 

- 

- 

- 

- 

26 

- 

(74) 

69 

21 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance from the table below 

-  

Liabilities for losses and allocated loss adjustment expenses before 2010, net of reinsurance 

-  

(878)  

(952)  

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss development, net of reinsurance 

(2,128)  $ 

(2,176)  $ 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance 

Years Ended December 31, (in millions) 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

$ 

295  $ 

661  $ 

985  $ 

1,358  $ 

1,640  $ 

1,824  $ 

1,972  $ 

2,087  $ 

2,196 

$ 

2,236  $ 

Unaudited 

235 

722 

411 

1,102 

739 

169 

1,481 

1,042 

594 

210 

1,814 

1,385 

962 

620 

105 

2,039 

1,677 

1,248 

868 

309 

77 

2,210 

1,869 

1,485 

1,150 

769 

298 

51 

2,289 

2,009 

1,688 

1,392 

1,087 

489 

111 

43 

2,339 

2,053 

1,809 

1,572 

1,351 

703 

216 

122 

53 

$ 

12,454  $ 

Paid Impact 
of Adverse 
Development 
Reinsurance 
Agreement 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

AIG | 2019 Form 10-K                         259 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Reserving Process and Methodology 

U.S. Other Casualty includes general liability, automobile liability, environmental, medical malpractice, and other casualty lines of 
business. These lines of business are all long-tail in nature and while somewhat diverse in terms of exposures, these lines are often 
subject to similar trends. These lines are often significantly impacted by the underwriting cycle and external judicial trends. Many of 
our policies contain risk-sharing features, including high deductibles, self-insured retentions or retrospective rating features, in 
addition to a traditional insurance component. These risk-sharing programs generally are large and complex, comprising multiple 
products, years and structures, and are subject to amendment over time. 

We generally use a combination of loss development methods, frequency/severity and expected loss ratio methods for primary 
general liability or products liability product lines. We also supplement the standard actuarial techniques by using evaluations of the 
ultimate losses on unusual claims or claim accumulations by external specialists on those subsets of claims. The segmentation of the 
data reflects state differences, industry groups, deductible/non-deductible programs and type of claim. 

We segment our analysis by line of business and key coverage structures (claims-made vs. occurrence, large deductible policies, 
retrospective-rated policies, captives, etc.). Additionally, certain subsets, such as construction defect for general liability, auto liability 
policies for trucking business, hospital policies for medical malpractice and underground storage tanks for environmental are generally 
reviewed separately from business in other subsets.  We continually refine our loss reserving techniques for the domestic primary 
casualty product lines and adopt further segmentations based on our analysis of the differing emerging loss patterns for certain 
subsets of insureds. Due to the long-tail nature of general liability business, and the many subsets that are reviewed individually, there 
is less credibility given to the reported losses and increased reliance on expected loss ratio methods for recent accident years. 

For certain product lines with sufficient loss volume, loss development methods may be given significant weight for all but the most 
recent one or two accident years. For smaller or more volatile subsets of business and excess of a large deductible business, loss 
development methods may be given limited weight for the five or more recent accident years. Expected loss ratio methods are used 
for the more recent accident years for these subsets. The loss experience for primary general liability business is generally reviewed 
at a level that is believed to provide the most appropriate data for reserve analysis. For other subsets, such as environmental, we 
utilize a combination of claim analysts’ loss projections and actuarial methods to estimate ultimate losses. 

Expected loss ratio methods are generally given significant weight only in the most recent accident year, except for excess of large 
deductible business, in which expected loss ratio methods may receive weight for several of the most recent accident years. In recent 
years, the impact of the increase in the frequency of severe claims was projected in the accident years where it was most prevalent. 
The resulting increase in ultimate loss projections and loss ratios for those years impacted subsequent years through loss 
development factors and prior expected loss ratio assumptions. 

260                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Prior Year Development 

Primary General Liability 

In 2019, we recognized unfavorable development of $220 million largely driven by construction defect and construction wrap policies 
where we observed significant increases in severity in recent accident years. 

In 2018, we increased our ultimate loss estimates for prior accident years by $214 million mainly due to Construction Casualty 
business, particularly construction defect (CD) claims. Our updated analyses for the construction casualty business reacted to 
increased severity of claims for both CD and non-CD claims and lengthened the claim reporting pattern for CD claims.   

In 2017, we increased our ultimate loss estimates for prior accident years by $330 million. This was driven by reported loss 
development being greater than expected as a result of increased loss severity. We revised our loss trend assumptions which also 
contributed to increased estimates for the more recent accident years. For older accident years, we experienced increased loss 
development from construction defect claims and construction wrap business. 

Primary Commercial Auto Liability  

In 2019, we experienced unfavorable development of approximately $23 million mainly due to deterioration in severity in the recent 
accident years in the large deductible business. 

In 2018, we reduced our ultimate loss estimates for prior accident years by $142 million mainly due to favorable emergence in recent 
accident years. Our updated analyses for the auto business reacted to this experience in older years as loss trends have stabilized in 
the more recent years.    

In 2017, we increased our ultimate loss estimates for prior accident years by $42 million. A majority of this development  related to 
accident year 2016 where reported loss experience has been emerging greater than expected, driven by an increase in the frequency 
of large claims. We have experienced severity trends in recent accident years that have been at much higher levels than what has 
been reflected in the historic data, although we did see some signs of abatement during the second half of the year. 

Medical Malpractice   

During 2019, we recognized $30 million of unfavorable development largely driven by a few large cases. 

During 2018, we recognized favorable loss development of approximately $158 million as loss emergence was less than expected in 
older years due to several large cases settling for less than we expected. Severity in recent years continues to be higher than 
historical norms. 

During 2017, we recognized favorable loss development of $23 million. Reported loss development was less than expected in 
aggregate; although we did continue to see higher loss severity in the more recent accident years. Premium volume has declined 
significantly over the last several years and certain segments such as physicians and surgeons, medical products, and nursing homes 
business (in certain jurisdictions) have been exited entirely. 

Other Lines 

During 2019, we recognized favorable development of $105 million largely driven by extra contractual obligations, favorable 
development on loss sensitive casualty business and business internally reinsured from other business units. 

During 2018, we recognized favorable loss development of approximately $41 million largely due to our environmental impairment 
liability business where loss activity was better than expected.  

During 2017, we recognized favorable loss development of $133 million. The key drivers of this activity were favorable development 
on loss-sensitive casualty business, environmental impairment liability business, extra-contractual obligations, and business internally 
reinsured from other business units. 

U.S. Financial Lines  

During 2019, we recognized $463 million of unfavorable prior year development in U.S. Financial Lines, net of external 
reinsurance but before ADC cessions, due to adverse experience in the D&O subset of business. 

During 2018, we recognized $298 million of unfavorable prior year development in U.S. Financial Lines, net of external 
reinsurance but before ADC cessions, due to adverse experience in the D&O subset of business.  

The mix of business has been changing in recent years as we write more cyber and mergers and acquisitions business, 
which generally report claims faster.    

AIG | 2019 Form 10-K                         261 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Incurred Losses and Allocated Loss Adjustment Expenses, Undiscounted and Net of Reinsurance 

Years Ended December 31, (in millions) 

December 31, 2019 

Accident 
Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Unaudited 

2010 

$  1,584  $  1,525  $  1,423  $  1,383  $  1,374  $  1,470  $  1,509  $  1,535  $  1,542 

$  1,544  $ 

1,844 

1,765 

1,934 

1,925 

1,960 

1,991 

2,023 

1,592 

1,763 

1,800 

1,907 

1,988 

1,990 

1,790 

1,719 

1,670 

1,613 

1,555 

1,812 

1,777 

1,892 

1,927 

1,737 

1,762 

1,743 

1,605 

1,855 

1,564 

2,015   
2,015   
1,497   
1,960   
1,788   
1,993   
1,675   
1,640   

2,012 

2,077 

1,509 

1,981 

1,830 

2,064 

1,756 

1,766 

1,503 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

2019 Prior 
Year 
Development 
Excluding the 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

Total of IBNR 
Liabilities 
Plus 
Expected 
Development 
on Reported 
Losses 

Cumulative 
Number of 
Reported 
Claims 

Incurred 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

IBNR Impact 
of Adverse 
Development 
Reinsurance 
Agreement 

2019 (Net of 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement) 

Total of IBNR 
Liabilities Net 
of Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

2  $ 

(3) 

62 

12 

21 

42 

71 

81 

126 

64 

63 

115 

122 

241 

248 

380 

617 

1,017 

1,315 

20,165  $ 

(55) $ 

(44) $ 

1,489  $ 

20,063 

20,076 

19,126 

17,581 

16,156 

16,000 

14,939 

14,349 

11,784 

(54) 

(115) 

(100) 

(240) 

(278) 

- 

- 

- 

- 

(43) 

(92) 

(80) 

(199) 

(213) 

- 

- 

- 

- 

1,958 

1,962 

1,409 

1,741 

1,552 

2,064 

1,756 

1,766 

1,503 

20 

20 

23 

42 

42 

35 

380 

617 

1,017 

1,315 

$  18,042  $ 

414 

$ 

(842) $ 

$ 

17,200 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of  

Reinsurance from the table below 

Liabilities for losses and loss adjustment expenses and prior year development 

before accident year 2010, net of reinsurance 

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss 

(12,065) 

154 

- 

11 

38 

- 

(135) 

(12,065) 

19 

development, net of reinsurance 

  $  6,131  $ 

463 

$ 

(977) $ 

$ 

5,154 

Incurred Losses and Loss Adjustment Expenses, Undiscounted, Net of Reinsurance (including impact of ADC) 
Change 
in 
Incurred 
Loss and 
ALAE 

Calendar Years Ended 
December 31, 
(in millions) 

2017 

2018 

2016 

2019 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

Unaudited 

$ 

1,499  $ 

1,504  $ 

1,505  $ 

1,489  $ 

1,966 

1,906 

1,442 

1,733 

1,429 

1,605 

- 

- 

- 

1,973 

1,907 

1,429 

1,729 

1,430 

1,855 

1,564 

- 

- 

1,989 

1,925 

1,408 

1,753 

1,462 

1,993 

1,675 

1,640 

- 

1,958 

1,962 

1,409 

1,741 

1,552 

2,064 

1,756 

1,766 

1,503 

(16) 

(31) 

37 

1 

(12) 

90 

71 

81 

126 

- 

$  11,580  $  13,391  $  15,350  $  17,200  $ 

347 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance from the table below 

Liabilities for losses and allocated loss adjustment expenses before 2010, net of reinsurance 

-  

99  

Unallocated loss adjustment expense prior year development 

(12,065)  

19  

-  

- 

(80) 

59 

Liabilities for losses and loss adjustment expenses and prior year loss development, net of reinsurance 

$ 

5,154  $ 

326 

262                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

The following table provides our attribution of our reinsurance recoverable for the ADC only (included in the table above): 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

Calendar Years Ended  
December 31,  
(in millions) 

2016 

2017 

2018 

2019 

Unaudited 

Change 
in 
Incurred 
Loss and 
ALAE 

$ 

(10)  $ 

(31)  $ 

(37)  $ 

(55)  $ 

(25) 

(82) 

(171) 

(159) 

(333) 

- 

- 

- 

- 

(50) 

(83) 

(126) 

(198) 

(313) 

- 

- 

- 

- 

(26) 

(90) 

(89) 

(207) 

(326) 

- 

- 

- 

- 

(54) 

(115) 

(100) 

(240) 

(278) 

- 

- 

- 

- 

(18) 

(28) 

(25) 

(11) 

(33) 

48 

- 

- 

- 

- 

$ 

(780)  $ 

(801)  $ 

(775)  $ 

(842)  $ 

(67) 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance from the table below 

-  

Liabilities for losses and allocated loss adjustment expenses before 2010, net of reinsurance 

-  

(45)  

(135)  

Unallocated loss adjustment expense prior year development 

- 

(90) 

21 

Liabilities for losses and loss adjustment expenses and prior year loss development, net of reinsurance 

(820)  $ 

(977)  $ 

(136) 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance 

Years Ended December 31, (in millions) 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

$ 

31  $ 

278  $ 

558  $ 

793  $ 

1,009  $ 

1,172  $ 

1,273  $ 

1,354  $ 

1,394 

$ 

1,420  $ 

Unaudited 

165 

494 

73 

886 

403 

41 

1,210 

812 

327 

66 

1,529 

1,250 

682 

366 

63 

1,752 

1,494 

945 

849 

390 

73 

1,885 

1,622 

1,139 

1,158 

791 

499 

64 

1,912 

1,687 

1,235 

1,387 

1,055 

1,002 

391 

86 

1,918 

1,859 

1,314 

1,573 

1,282 

1,358 

761 

486 

94 

$ 

12,065  $ 

Paid Impact 
of Adverse 
Development 
Reinsurance 
Agreement 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Reserving Process and Methodology 

U.S. Financial Lines business includes D&O, Errors and Omissions (E&O), EPLI policies and various professional liability subsets of 
business, as well as the fidelity book of business. This includes cyber coverage and mergers and acquisitions coverage, which have 
been a growing and evolving portion of this portfolio. These product lines are predominantly claims-made in nature, losses are 
characterized by low frequency and high severity, and results are often significantly impacted by external economic conditions.  

Our analysis is segmented by major coverages, such as D&O, E&O, etc. and then further segmented by major industry groups (e.g. 
corporate accounts, national accounts, financial institutions, private/not-for-profit, etc.). We also separately review primary business 
from excess business for certain product lines. 

AIG | 2019 Form 10-K                         263 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

We generally use a combination of loss development methods and expected loss ratio methods for D&O, E&O, EPLI, and 
professional liability. These product lines generally are offered on a claims-made basis, and losses are characterized by low frequency 
and high severity. In general, expected loss ratio methods are given more weight in the more recent accident years, and loss 
development methods are given more weight in more mature accident years. The loss development factors for the different segments 
differ significantly in some cases, based on specific coverage characteristics and other factors such as industry group, attachment 
points, and limits offered. Individual claims projections for certain claims from accident years ended over eighteen months prior are 
also used in the analysis.  

Frequency/severity methods are generally not used in isolation for these product lines as the overall losses are driven by large losses 
more than by claim frequency. Severity trends have varied significantly from accident year to accident year and care is required in 
analyzing these trends by claim type. In view of the changing severity profile of the book, we are using a capped and excess layer 
approach on many segments to better reflect the potential impact of large claims on the results by accident year. 

We generally use loss development methods for fidelity exposures for all but the latest accident year. We also use claim department 
projections of the ultimate value of each reported claim to supplement and inform the standard actuarial approaches and some weight 
is given to this method in the more recent accident years. For surety exposures, we generally use the same method as for short-tail 
classes whereby frequency/severity methods, loss development methods, and IBNR factor methods are used alone or in combination 
to set reserves. 

Expected loss ratio methods are also given weight for the more recent accident years. IBNR factor methods are used, when the 
nature of losses is low frequency/high severity. The IBNR factors, when applied to earned premium, generate the ultimate expected 
losses (or other exposure measure) yet to be reported. The factors are determined based on prior accident quarters’ loss costs 
adjusted to reflect current cost levels and the historical emergence of those loss costs. The factors are continually reevaluated to 
reflect emerging claim experience, rate changes or other factors that could affect the adequacy of the IBNR factor being employed. 

Prior Year Development 

During 2019, we recognized $463 million of unfavorable development particularly across accident years 2015-2018 driven by 
increasing severity across most Directors and Officers (D&O) and Employment Practices Liability (EPLI) classes and Mergers and 
Acquisitions (M&A) policies. We also experienced unfavorable development in Errors and Omissions (E&O) due to adverse frequency 
and severity trends. 

During 2018, we recognized $298 million of unfavorable prior year development particularly across accident years 2014-2017. The 
largest share of the unfavorable development came from D&O and EPLI for Corporate and National accounts and resulted largely 
from increases in severity as the costs of security class actions increased. Excess D&O also contributed adverse development due to 
similar causes. 

During 2017, we recognized $345 million of unfavorable prior year development particularly in accident year 2016. The largest share 
of the unfavorable development came from D&O for privately owned and not-for -profit insureds and resulted largely from increases in 
bankruptcy-related claims and fiduciary liability claims for large educational institutions. Other segments of the portfolio contributed 
largely offsetting favorable and unfavorable development; notably, development was unfavorable for excess D&O and employment 
practices liability while development was favorable for fidelity and D&O for corporate and national accounts. 

U.S. Property and Special Risks 

During 2019, we recognized $204 million of favorable prior year development in U.S. Property and Special Risks, net of 
external reinsurance but before ADC cessions, mainly due to favorable development from the 2017 Catastrophes.   

During 2018, we recognized $497 million of favorable prior year development in U.S. Property and Special Risks, net of 
external reinsurance but before ADC cessions, mainly due to favorable development from the 2017 Catastrophes. 

264                            AIG | 2019 Form 10-K 

  
 
 
2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Incurred Losses and Allocated Loss Adjustment Expenses, Undiscounted and Net of Reinsurance 

Years Ended December 31, (in millions) 

December 31, 2019 

Accident 
Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Unaudited 

2019 Prior 
Year 
Development 
Excluding the 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

Total of IBNR 
Liabilities 
Plus 
Expected 
Development 
on Reported 
Losses 

Cumulative 
Number of 
Reported 
Claims 

Incurred 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

IBNR Impact 
of Adverse 
Development 
Reinsurance 
Agreement 

2019 (Net of 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement) 

Total of IBNR 
Liabilities Net 
of Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

2010 

$  2,751  $  2,504  $  2,461  $  2,535  $  2,551  $  2,531  $  2,541  $  2,552  $  2,550 

$  2,556  $ 

6  $ 

3,833 

3,700 

3,630 

3,622 

3,607 

3,646 

3,653 

4,166 

4,284 

4,256 

4,215 

4,327 

4,318 

2,528 

2,530 

2,387 

2,432 

2,445 

2,943 

2,710 

2,784 

2,770 

3,102 

2,978 

2,911 

3,147 

3,184 

5,370 

3,646   
4,300   
2,447   
2,789   
2,900   
3,099   
4,903   
3,715   

3,644 

4,282 

2,439 

2,769 

2,864 

3,086 

4,744 

3,776 

2,824 

(2) 

(18) 

(8) 

(20) 

(36) 

(13) 

(159) 

61 

42 

39 

56 

49 

101 

122 

197 

398 

506 

785 

47,225  $ 

(24) $ 

(19) $ 

2,532  $ 

49,133 

48,391 

49,722 

60,126 

58,524 

53,525 

77,455 

65,375 

69,105 

(23) 

(26) 

(38) 

(76) 

(94) 

- 

- 

- 

- 

(18) 

(21) 

(30) 

(60) 

(75) 

- 

- 

- 

- 

3,621 

4,256 

2,401 

2,693 

2,770 

3,086 

4,744 

3,776 

2,824 

23 

21 

35 

19 

41 

47 

197 

398 

506 

785 

$  32,984  $ 

(189) 

$ 

(281) $ 

32,703 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of 

Reinsurance from the table below 

(27,948) 

- 

Liabilities for losses and loss adjustment expenses and prior year development 

before accident year 2010, net of reinsurance 

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss 

309 

(3) 

(12) 

- 

(114) 

(27,948) 

195 

development, net of reinsurance 

  $  5,345  $ 

(204) 

$ 

(395) $ 

4,950 

Incurred Losses and Loss Adjustment Expenses, Undiscounted, Net of Reinsurance (including impact of ADC) 
Change 
in 
Incurred 
Loss and 
ALAE 

Calendar Years Ended 
December 31, 
(in millions) 

2018 

2016 

2017 

2019 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

Unaudited 

$ 

2,532  $ 

2,534  $ 

2,532  $ 

2,532  $ 

3,626 

4,300 

2,405 

2,717 

2,837 

3,147 

- 

- 

- 

3,634 

4,293 

2,407 

2,709 

2,813 

3,184 

5,370 

- 

- 

3,631 

4,281 

2,420 

2,725 

2,813 

3,099 

4,903 

3,715 

- 

3,621 

4,256 

2,401 

2,693 

2,770 

3,086 

4,744 

3,776 

2,824 

- 

(10) 

(25) 

(19) 

(32) 

(43) 

(13) 

(159) 

61 

- 

$  21,564  $  26,944  $  30,119  $  32,703  $ 

(240) 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance from the table below 

Liabilities for losses and allocated loss adjustment expenses before 2010, net of reinsurance 

-  

238  

Unallocated loss adjustment expense prior year development 

(27,948)  

195  

-  

- 

(43) 

(5) 

Liabilities for losses and loss adjustment expenses and prior year loss development, net of reinsurance 

$ 

4,950  $ 

(288) 

AIG | 2019 Form 10-K                         265 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

The following table provides our attribution of our reinsurance recoverable for the ADC only (included in the table above): 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

Calendar Years Ended  
December 31,  
(in millions) 

2016 

2017 

2018 

2019 

Unaudited 

Change 
in 
Incurred 
Loss and 
ALAE 

$ 

(9)  $ 

(18)  $ 

(18)  $ 

(24)  $ 

(20) 

(27) 

(27) 

(67) 

(141) 

- 

- 

- 

- 

(19) 

(25) 

(38) 

(61) 

(98) 

- 

- 

- 

- 

(15) 

(19) 

(27) 

(64) 

(87) 

- 

- 

- 

- 

(23) 

(26) 

(38) 

(76) 

(94) 

- 

- 

- 

- 

(6) 

(8) 

(7) 

(11) 

(12) 

(7) 

- 

- 

- 

- 

$ 

(291)  $ 

(259)  $ 

(230)  $ 

(281)  $ 

(51) 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance from the table below 

- 

Liabilities for losses and allocated loss adjustment expenses before 2010, net of reinsurance 

-  

(84)  

(114)  

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss development, net of reinsurance 

(314)  $ 

(395)  $ 

- 

(30) 

7 

(74) 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance 

Years Ended December 31, (in millions) 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

$ 

750  $ 

1,558  $ 

1,890  $ 

2,090  $ 

2,219  $ 

2,344  $ 

2,414  $ 

2,450  $ 

2,475 

$ 

2,488  $ 

Unaudited 

1,018 

2,331 

840 

2,915 

2,709 

734 

3,177 

3,404 

1,570 

913 

3,378 

3,768 

1,847 

1,761 

1,037 

3,476 

3,985 

2,040 

2,113 

1,871 

1,000 

3,532 

4,113 

2,188 

2,326 

2,237 

2,027 

1,360 

3,562 

4,145 

2,300 

2,466 

2,491 

2,361 

3,070 

1,060 

3,577 

4,178 

2,325 

2,558 

2,617 

2,612 

3,792 

2,663 

1,138 

$ 

27,948  $ 

Paid Impact 
of Adverse 
Development 
Reinsurance 
Agreement 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

266                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Reserving Process and Methodology 

U.S. Property products include commercial, industrial and energy-related property insurance products and services that cover 
exposures to manmade and natural disasters, including business interruption. U.S. Special Risk products include aerospace, 
environmental, political risk, trade credit, surety and marine insurance, and program business for various small and medium sized 
enterprises insurance lines.  The program segments include both property and casualty exposures. 

We primarily segment our analysis by line of business. Additionally, we separately review various subsets, including hull, cargo, and 
liability for marine business, aviation and satellite for aerospace business, and various other specific programs and product lines. 

Frequency/severity methods, loss development methods, and IBNR factor methods are used alone or in combination to set reserves 
for short-tail classes such as U.S. Property. 

IBNR factor methods are used when the nature of losses is low frequency/high severity. The IBNR factors, when applied to earned 
premium, generate the ultimate expected losses (or other exposure measure) yet to be reported. The factors are determined based 
on prior accident quarters’ loss costs adjusted to reflect current cost levels and the historical emergence of those loss costs. The 
factors are continually reevaluated to reflect emerging claim experience, rate changes or other factors that could affect the adequacy 
of the IBNR factor being employed. 

We generally use a combination of loss development methods and expected loss ratio methods for aviation exposures. Aviation 
claims are not very long-tail in nature; however, they are driven by claim severity. Thus a combination of both development and 
expected loss ratio methods is used for all but the latest accident year to determine the loss reserves.  Frequency/severity methods 
are not employed due to the high severity nature of the claims and different mix of claims from year to year. 

We generally use loss development methods for fidelity exposures for all but the latest accident year. We also use claim department 
projections of the ultimate value of each reported claim to supplement and inform the standard actuarial approaches and some weight 
is given to this method in the more recent accident years. The claims staff also provides specific estimates to assist in the setting of 
reserves for natural catastrophe losses. 

For program business, we use methods which vary by line of business.  For property classes, we use methods similar to those noted 
above.  For liability classes, we use methods similar to those described in the casualty sections detailed above. 

Expected loss ratio methods are used to determine the loss reserves for the latest accident year. We also use ground-up claim 
projections provided by our claims staff to assist in developing the appropriate reserve. 

Prior Year Development 

During 2019, we recognized $204 million of favorable prior year development in U.S. Property and Special Risks driven largely by 
favorable development on the 2017 Hurricanes (Harvey, Irma, Maria) as well as subrogation recoverable on the 2017 California 
Wildfires and by favorable emergence on non-Catastrophe Commercial Property, Program and Specialty classes.   

During 2018, we recognized $497 million of favorable prior year development in U.S. Property and Special Risks driven largely by 
favorable development on the 2017 Catastrophes as well as favorable emergence on non-Catastrophe Commercial Property, and 
Program and Specialty classes.   

During 2017, we recognized $115 million of unfavorable prior year development primarily driven by commercial auto business in the 
program business unit.  A significant portion of this development came from accident year 2016 with much of it related to programs 
that have been terminated over the past year. We also experienced some individual severe loss experience, also mostly related to 
accident year 2016 in other lines of business including aviation, surety, and marine; however, this was largely offset by favorable 
development in commercial property. 

U.S. Personal Insurance 

During 2019, we recognized $96 million of favorable prior year development in U.S. Personal Insurance, net of external 
reinsurance but before ADC cessions, mainly due favorable development from the 2017 Catastrophes. 

During 2018, we recognized $255 million of unfavorable prior year development in U.S. Personal Insurance, net of external 
reinsurance but before ADC cessions, mainly due to catastrophe development from accident year 2017. 

AIG | 2019 Form 10-K                         267 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Incurred Losses and Allocated Loss Adjustment Expenses, Undiscounted and Net of Reinsurance 

Years Ended December 31, (in millions) 

December 31, 2019 

Accident 
Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Unaudited 

2010 

$  1,843  $  1,809  $  1,819  $  1,819  $  1,820  $  1,819  $  1,817  $  1,817  $  1,815 

$  1,815  $ 

1,886 

1,908 

1,896 

1,891 

1,890 

1,886 

1,881 

2,208 

2,128 

2,109 

2,083 

2,077 

2,094 

1,887 

1,816 

1,803 

1,782 

1,780 

1,552 

1,562 

1,572 

1,572 

1,511 

1,498 

1,494 

1,536 

1,533 

2,028 

1,879   
2,095   
1,776   
1,583   
1,483   
1,533   
2,287   
2,188   

  1,878 

  2,099 

  1,777 

  1,584 

  1,482 

  1,540 

  2,161 

  2,193 

  1,593 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

2019 Prior 
Year 
Development 
Excluding the 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

Total of IBNR 
Liabilities 
Plus 
Expected 
Development 
on Reported 
Losses 

Cumulative 
Number of 
Reported 
Claims 

Incurred 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

IBNR Impact 
of Adverse 
Development 
Reinsurance 
Agreement 

2019 (Net of 
Impact of 
Adverse 
Development 
Reinsurance 
Agreement) 

Total of IBNR 
Liabilities Net 
of Impact of 
Adverse 
Development 
Reinsurance 
Agreement 

-  $ 

(1) 

4 

1 

1 

(1) 

7 

(126) 

5 

1 

1 

1 

1 

4 

9 

23 

114 

229 

470 

422,774  $ 

(1) $ 

(1) $ 

1,814  $ 

413,127 

403,920 

335,158 

274,703 

260,468 

246,354 

217,752 

97,349 

68,057 

(1) 

(1) 

(1) 

(4) 

(6) 

- 

- 

- 

- 

(1) 

(1) 

(1) 

(3) 

(5) 

- 

- 

- 

- 

1,877 

2,098 

1,776 

1,580 

1,476 

1,540 

2,161 

2,193 

1,593 

- 

- 

- 

- 

1 

4 

23 

114 

229 

470 

$  18,122  $ 

(110) 

$ 

(14) $ 

18,108 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of 

Reinsurance from the table below 

Liabilities for losses and loss adjustment expenses and prior year development 

before accident year 2010, net of reinsurance 

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss 

 (16,744) 

(71) 

- 

1 

13 

- 

(6) 

(16,744) 

(77) 

development, net of reinsurance 

  $  1,307  $ 

(96) 

$ 

(20) $ 

1,287 

Incurred Losses and Loss Adjustment Expenses, Undiscounted, Net of Reinsurance (including impact of ADC) 
Change 
in 
Incurred 
Loss and 
ALAE 

Calendar Years Ended 
December 31, 
(in millions) 

2017 

2016 

2018 

2019 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

Unaudited 

$ 

1,816  $ 

1,816  $ 

1,814  $ 

1,814  $ 

1,881 

2,088 

1,774 

1,564 

1,476 

1,536 

- 

- 

- 

1,880 

2,091 

1,774 

1,564 

1,475 

1,533 

2,028 

- 

- 

1,878 

2,093 

1,774 

1,571 

1,472 

1,533 

2,287 

2,188 

- 

1,877 

2,098 

1,776 

1,580 

1,476 

1,540 

2,161 

2,193 

1,593 

- 

(1) 

5 

2 

9 

4 

7 

(126) 

5 

- 

$  12,135  $  14,161  $  16,610  $  18,108  $ 

(95) 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance from the table below 

Liabilities for losses and allocated loss adjustment expenses before 2010, net of reinsurance 

-  

(72)  

Unallocated loss adjustment expense prior year development 

(16,744) 

(77) 

-  

- 

(5) 

15 

Liabilities for losses and loss adjustment expenses and prior year loss development, net of reinsurance 

$ 

1,287  $ 

(85) 

268                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

The following table provides our attribution of our reinsurance recoverable for the ADC only (included in the table above): 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

Calendar Years Ended  
December 31,  
(in millions) 

2016 

2017 

2018 

2019 

Unaudited 

Change 
in 
Incurred 
Loss and 
ALAE 

$ 

(1)  $ 

(1)  $ 

(1)  $ 

(1)  $ 

(5) 

11 

(8) 

(8) 

(1) 

(3) 

(6) 

(8) 

(22) 

(19) 

- 

- 

- 

- 

- 

- 

- 

- 

(1) 

(2) 

(2) 

(12) 

(11) 

- 

- 

- 

- 

(1) 

(1) 

(1) 

(4) 

(6) 

- 

- 

- 

- 

$ 

(33)  $ 

(38)  $ 

(29)  $ 

(14)  $ 

- 

- 

1 

1 

8 

5 

- 

- 

- 

- 

15 

- 

(3) 

2 

14 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance from the table below 

Liabilities for losses and allocated loss adjustment expenses before 2010, net of reinsurance 

-  

(3)  

- 

(6)  

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss development, net of reinsurance 

(32)  $ 

(20)  $ 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance 

Years Ended December 31, (in millions) 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

$ 

1,205  $ 

1,669  $ 

1,736  $ 

1,772  $ 

1,794  $ 

1,803  $ 

1,808  $ 

1,810  $ 

1,812 

$ 

1,813  $ 

Unaudited 

1,204 

1,752 

1,238 

1,814 

1,936 

1,109 

1,840 

1,996 

1,634 

959 

1,860 

2,035 

1,705 

1,380 

931 

1,869 

2,065 

1,744 

1,463 

1,320 

857 

1,873 

2,079 

1,759 

1,507 

1,411 

1,344 

941 

1,874 

2,085 

1,766 

1,536 

1,439 

1,422 

1,672 

1,227 

1,875 

2,095 

1,772 

1,555 

1,455 

1,460 

1,896 

1,939 

884 

$ 

16,744  $ 

Paid Impact 
of Adverse 
Development 
Reinsurance 
Agreement 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

AIG | 2019 Form 10-K                         269 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Reserving Process and Methodology 

U.S. Personal Insurance consists of accident and health and personal lines. Accident and health products include voluntary and 
sponsor-paid personal accident and supplemental health products for individuals, employees, associations and other organizations as 
well as a broad range of travel insurance products and services for leisure and business travelers. Personal lines include automobile 
and homeowners’ insurance, extended warranty, and consumer specialty products, such as identity theft and credit card protection. 
Personal lines also provides insurance for high net worth individuals offered through AIG Private Client Group, including auto, 
homeowners, umbrella, yacht, fine art and collections insurance. Personal lines are generally short-tail in nature. 

We primarily segment our analysis by line of business and may separately review various sub-segments, such as specific accident 
and health products and property damage versus liability for personal lines products. 

Frequency/severity methods, loss development methods, and IBNR factor methods are used alone or in combination to set reserves 
for short-tail product lines such as personal property. 

Frequency/severity and loss development methods are utilized for domestic personal auto product lines. 

For these classes of business, reliance is placed on frequency/severity methods as claim counts emerge quickly for personal auto. 
Frequency/severity methods allow for more immediate analysis of resulting loss trends and comparisons to industry and other 
diagnostic metrics. 

In general, development for U.S. Personal Insurance classes has been very stable, with only modest changes in the initial selected 
loss ratios for this business. 

Prior Year Development 

During 2019, we recognized $96 million of favorable prior year development in U.S. Personal Insurance driven largely by subrogation 
recoverable on the 2017 California Wildfires and favorable development from Hurricanes Harvey, Irma and Maria.  

During 2018, we recognized $255 million of adverse prior year development in U.S. Personal Insurance driven largely by 
development on the California wildfires and Hurricane Irma in 2017.  

During 2017, we recognized $16 million of unfavorable prior year development in U.S. Personal Insurance mainly due to homeowners 
business in accident year 2016, particularly from catastrophe activity. This was partially offset by favorable development in accident 
and health business. 

UK/Europe Casualty and Financial Lines 

During 2019, we recognized $161 million of unfavorable prior year development in Europe Casualty and Financial Lines 
driven by greater frequency of large losses than expected. 

During 2018, we recognized $58 million of unfavorable prior year development in Europe Casualty and Financial Lines 
driven by greater frequency of large losses than expected.  

270                            AIG | 2019 Form 10-K 

  
 
 
Incurred Losses and Allocated Loss Adjustment Expenses, Undiscounted and Net of Reinsurance* 

ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Years Ended December 31, (in millions) 

Accident Year 

2010 

2011 

2012 

2013   

2014 

2015 

2016 

2017 

2018 

2019 

$  1,303  $  1,282  $  1,303  $  1,325  $  1,273  $  1,308  $  1,288  $  1,358  $  1,339 

$ 

1,336  $

Unaudited 

1,257 

1,212 

1,288 

  1,336 

1,424 

1,432 

1,479 

1,088 

1,065 

  1,029 

1,111 

1,171 

1,148 

1,041 

  1,082 

1,063 

1,044 

1,079 

  1,040 

1,011 

1,035 

1,042 

1,097 

1,236 

1,279 

1,317 

1,458 

1,349 

1,456   
1,205   
1,114   
1,037   
1,176   
1,498   
1,326   
1,376   

1,453 

1,199 

1,171 

1,062 

1,237 

1,505 

1,286 

1,423 

1,301 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of 

Reinsurance from the table below 

Liabilities for losses and loss adjustment expenses and prior year development 

before accident year 2010, net of reinsurance 

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss 

December 31, 2019 

Total of 
IBNR 
Liabilities 
Plus 
Expected 
Development 
on Reported 

Losses   

Cumulative 
Number of 
Reported 
Claims 

2019 Prior 
Year 
Development 

(3) $ 

(3) 

(6) 

57 

25 

61 

7 

(40) 

47 

30 

53 

50 

87 

128 

251 

296 

500 

611 

936 

278,205 

267,537 

220,502 

187,469 

178,140 

192,412 

229,131 

245,792 

250,301 

210,025 

$  12,973  $

145 

(7,417) 

678 

- 

9 

7 

development, net of reinsurance 

 $ 

6,234  $

161 

*  The losses reported in the table are not covered by the Adverse Development Reinsurance Agreement. 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance* 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Years Ended December 31, (in millions) 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

$ 

130  $ 

377  $ 

584  $ 

750  $ 

882  $ 

975  $ 

1,039  $ 

1,093  $ 

1,111 

$ 

Unaudited 

125 

345 

106 

522 

303 

90 

757 

444 

338 

72 

899 

626 

487 

259 

71 

1,021 

1,129 

1,193 

756 

627 

410 

240 

120 

845 

741 

530 

433 

380 

97 

946 

856 

631 

569 

588 

282 

114 

1,162 

1,245 

998 

930 

696 

685 

778 

449 

374 

100 

$ 

7,417 

* The losses reported in the table are not covered by the Adverse Development Reinsurance Agreement. 

AIG | 2019 Form 10-K                         271 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Reserving Process and Methodology 

UK/Europe is our largest non-U.S. region for Liability and Financial Lines.  UK/Europe Casualty and Financial Lines is composed of 
third-party coverages including general liability, auto liability, D&O, professional liability and various other lines of business throughout 
both the UK and Continental Europe. These lines of business are all long-tail in nature and while somewhat diverse in terms of 
exposures, these lines are often subject to similar trends. These lines are impacted by the underwriting cycle and external judicial 
trends. The largest share of business is in the UK, but significant business is also written in other European countries such as 
Germany, France, and Italy. 

We primarily segment our analysis by country and line of business. Additionally, we separately review various product lines, including 
excess versus primary casualty, commercial versus financial institutions management liability, and other specific programs and 
subsets of business.  We maintain a database of detailed historical premium and loss transactions in original currency for business 
written outside of the U.S. which allows our actuaries to determine loss reserves without foreign exchange distorting development. 

We generally use a combination of loss development methods and expected loss ratio methods. For countries and lines of business 
with sufficient loss volume, loss development methods may be given significant weight for all but the most recent accident years. For 
smaller countries and more volatile product lines, loss development methods are typically given limited weight for recent accident 
years. Further, we may rely on larger data subsets in determining the loss development factors and a priori loss ratio assumptions. 

In general, the loss development for long-tail lines in UK/Europe has been more stable than the development in U.S. long-tail lines, 
although some underlying drivers have affected the results in a similar manner (e.g. the impact of the financial crisis in accident years 
2008 and 2009).  

Prior Year Development 

During 2019, we recognized $161 million of unfavorable prior year development in UK and Europe Casualty and Financial Lines 
driven by increased large loss activity in recent accident years, particularly related to UK directors and officers class action suits 
against insureds with global exposure, and increased frequency and severity in European casualty for auto liability and employers 
liability. This was slightly offset by a benefit from an increase in the Ogden rates in the UK used to value long duration claims. 

During 2018, we recognized $58 million of unfavorable prior year development in UK/Europe Casualty and Financial Lines driven by 
increased large loss activity in recent accident years, particularly related to directors and officers class action suits against insureds 
with global exposure; and increased severity in excess casualty. 

During 2017 we recognized $507 million of unfavorable prior year development in UK/Europe casualty and Financial Lines. We 
observed a significant increase in large claims activity across multiple segments, notably excess casualty business and D&O and 
professional liability coverages for financial institutions. This experience was spread across multiple accident years but had the largest 
impact on accident year 2016 and accident years 2008 and prior. We increased loss development assumptions for Financial Lines 
business in consideration of the increased loss activity experienced in older accident years and increased expected loss ratios for 
more recent accident years. For Casualty lines, we increased loadings for large losses, particularly in the more recent accident years. 
In addition, we increased our loss reserves as a result of the decision made by the U.K. Ministry of Justice to reduce the discount rate 
applied to lump-sum bodily injury payouts, known as the Ogden rate.  

UK/Europe Property and Special Risks 

During 2019, we recognized $108 million of favorable prior year development in the UK/Europe Property and Special Risks 
segment, net of external reinsurance. 

During 2018, we recognized $22 million of favorable prior year development in the UK/Europe Property and Special Risks 
segment, net of external reinsurance. 

272                            AIG | 2019 Form 10-K 

  
 
 
 
 
Incurred Losses and Allocated Loss Adjustment Expenses, Undiscounted and Net of Reinsurance* 

ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Years Ended December 31, (in millions) 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

December 31, 2019 

Total of IBNR 
Liabilities 
Plus 
Expected 
Development 
on Reported 
Losses 

Cumulative 
Number of 
Reported 
Claims 

2019 Prior 
Year 
Development 

$  1,475 

$  1,471 

$  1,396 

$  1,336 

$  1,313 

$  1,291 

$  1,289 

$  1,286 

$  1,272 

$  1,278  $

6  $ 

Unaudited 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

1,383 

1,336 

1,320 

1,222 

1,219 

1,421 

1,188 

1,148 

1,415 

1,474 

1,158 

1,132 

1,306 

1,499 

1,601 

1,146 

1,114 

1,286 

1,479 

1,538 

1,558 

1,143 

1,119 

1,271 

1,469 

1,518 

1,704 

1,678 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of 

Reinsurance from the table below 

Liabilities for losses and loss adjustment expenses and prior year development 

before accident year 2010, net of reinsurance 

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss 

development, net of reinsurance 

9 

10 

(2) 

3 

16 

23 

31 

76 

148 

462 

47,625 

48,985 

44,096 

43,932 

52,060 

57,667 

59,637 

55,694 

45,564 

25,179 

1,134   
1,102   
1,260   
1,478   
1,476   
1,697   
1,642   
1,650   

1,131 

1,096 

1,240 

1,452 

1,451 

1,702 

1,634 

1,654 

1,248 

(3) 

(6) 

(20) 

(26) 

(25) 

5 

(8) 

4 

$  13,886  $

(73) 

(11,335) 

- 

22 

(28) 

(7) 

 $  2,573  $

(108) 

* The losses reported in the table are not covered by the Adverse Development Reinsurance Agreement. 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance* 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Years Ended December 31, (in millions) 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

$ 

424  $ 

908  $ 

1,086  $ 

1,177  $ 

1,215  $ 

1,244  $ 

1,253  $ 

1,260  $ 

1,266 

$ 

Unaudited 

336 

772 

277 

966 

721 

331 

1,040 

912 

815 

318 

1,065 

980 

1,042 

927 

347 

1,082 

1,026 

1,118 

1,211 

931 

460 

1,090 

1,052 

1,168 

1,280 

1,215 

1,120 

355 

1,098 

1,062 

1,189 

1,319 

1,328 

1,373 

966 

319 

1,255 

1,101 

1,068 

1,197 

1,346 

1,351 

1,512 

1,237 

988 

280 

$ 

11,335 

* The losses reported in the table are not covered by the Adverse Development Reinsurance Agreement. 

AIG | 2019 Form 10-K                         273 

  
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Reserving Process and Methodology 

UK/Europe Property products include commercial, industrial and energy-related property insurance products and services that cover 
exposures to manmade and natural disasters, including business interruption.  UK/Europe Special Risk products include aerospace, 
environmental, political risk, trade credit, surety and marine insurance, and various small and medium sized enterprises insurance 
lines. 

We primarily segment our analysis by line of business. Additionally, we separately review various subsets, including hull, cargo, and 
liability for marine business, aviation and satellite for aerospace business, and various other specific programs and product lines. 

Frequency/severity methods, loss development methods, and IBNR factor methods are used alone or in combination to set reserves 
for short-tail classes such as UK/Europe Property. 

IBNR factor methods are used when the nature of losses is low frequency/high severity. The IBNR factors, when applied to earned 
premium, generate the ultimate expected losses (or other exposure measure) yet to be reported. The factors are determined based 
on prior accident quarters’ loss costs adjusted to reflect current cost levels and the historical emergence of those loss costs. The 
factors are continually reevaluated to reflect emerging claim experience, rate changes or other factors that could affect the adequacy 
of the IBNR factor being employed. 

We generally use a combination of loss development methods and expected loss ratio methods for aviation exposures. Aviation 
claims are not very long-tail in nature; however, they are driven by claim severity. Thus a combination of both development and 
expected loss ratio methods is used for all but the latest accident year to determine the loss reserves.  Frequency/severity methods 
are not employed due to the high severity nature of the claims and different mix of claims from year to year. 

We generally use loss development methods for fidelity exposures for all but the latest accident year. We also use claim department 
projections of the ultimate value of each reported claim to supplement and inform the standard actuarial approaches and some weight 
is given to this method in the more recent accident years. The claims staff also provides specific estimates to assist in the setting of 
reserves for natural catastrophe losses. 

Expected loss ratio methods are used to determine the loss reserves for the latest accident year. We also use ground-up claim 
projections provided by our claims staff to assist in developing the appropriate reserve. 

Prior Year Development 

During 2019, we recognized $108 million of favorable prior year development in the Europe Property and Special Risks segment 
driven by favorable development in Commercial Property and Specialty classes including aviation and marine. 

During 2018, we recognized $22 million of favorable prior year development in the Europe Property and Special Risks segment driven 
by favorable development across most accident years with some adverse development in accident years 2014 and 2016. 

During 2017, we recognized $157 million of unfavorable prior year development, primarily from accident years 2015 and 2016. This 
was largely driven by large individual claim development in the property, aviation, marine, and trade credit lines of business. 

UK/Europe and Japan Personal Insurance   

During 2019, we recognized $119 million of favorable prior year development in UK/Europe and Japan Personal Insurance, 
net of external reinsurance. 

During 2018, we recognized $116 million of favorable prior year development in UK/Europe and Japan Personal Insurance, 
net of external reinsurance. 

274                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Incurred Losses and Allocated Loss Adjustment Expenses, Undiscounted and Net of Reinsurance* 

Years Ended December 31, (in millions) 

December 31, 2019 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total of 
IBNR 
Liabilities 
Plus 
Expected 
Development 
on Reported 
Losses 

2019 Prior 
Year 
Development 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

$  3,024 

$  3,072 

$  3,073 

$  3,061 

$  3,062 

$  3,057 

$  3,083 

$  3,063 

$  3,061 

$

3,061  $ 

-  $ 

Unaudited 

3,332 

3,394 

2,933 

3,360 

2,916 

2,780 

3,361 

2,897 

2,779 

2,738 

3,350 

2,882 

2,745 

2,748 

2,806 

3,353 

2,891 

2,745 

2,730 

2,780 

2,755 

3,345 

2,881 

2,740 

2,727 

2,783 

2,748 

2,693 

3,344   
2,877   
2,736   
2,718   
2,772   
2,734   
2,609   
3,396   

3,343 

2,876 

2,733 

2,718 

2,769 

2,726 

2,590 

3,312 

2,466 

(1) 

(1) 

(3) 

- 

(3) 

(8) 

(19) 

(84) 

3 

4 

5 

7 

10 

17 

31 

64 

196 

404 

Cumulative 
Number of 
Reported 
Claims 

1,820,113 

1,778,510 

1,730,216 

1,735,489 

1,793,862 

1,773,628 

1,798,299 

1,715,573 

1,848,711 

1,708,106 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of 

Reinsurance from the table below 

Liabilities for losses and loss adjustment expenses and prior year development 

before accident year 2010, net of reinsurance 

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss 

development, net of reinsurance 

$ 28,594  $ 

(119) 

(26,676) 

44 

- 

- 

- 

 $

1,962  $ 

(119) 

* The losses reported in the table are not covered by the Adverse Development Reinsurance Agreement. 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance* 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Years Ended December 31, (in millions) 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

$ 

1,737  $ 

2,547  $ 

2,796  $ 

2,908  $ 

2,967  $ 

3,001  $ 

3,021  $ 

3,032  $ 

3,040 

$ 

Unaudited 

2,031 

2,846 

1,642 

3,085 

2,402 

1,527 

3,200 

2,634 

2,279 

1,498 

3,264 

2,743 

2,500 

2,253 

1,516 

3,293 

2,800 

2,608 

2,478 

2,291 

1,517 

3,310 

2,830 

2,665 

2,590 

2,516 

2,254 

1,482 

3,320 

2,848 

2,695 

2,648 

2,637 

2,475 

2,208 

1,895 

3,047 

3,325 

2,856 

2,709 

2,672 

2,681 

2,582 

2,401 

2,920 

1,483 

$ 

26,676 

* The losses reported in the table are not covered by the Adverse Development Reinsurance Agreement. 

AIG | 2019 Form 10-K                         275 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Reserving Process and Methodology 

UK/Europe and Japan Personal Insurance lines consist of accident and health and personal lines. Accident and health products 
include voluntary and sponsor-paid personal accident and supplemental health products for individuals, employees, associations and 
other organizations as well as a broad range of travel insurance products and services for leisure and business travelers. Personal 
lines include automobile and homeowners’ insurance, extended warranty, and consumer specialty products, such as identity theft and 
credit card protection. Personal lines are generally short-tail in nature. 

We primarily segment our analysis by line of business (and by country for UK/Europe and Japan business) and may separately 
review various sub-segments, such as specific accident and health products and property damage versus liability for other personal 
lines products. 

Frequency/severity methods, loss development methods, and IBNR factor methods are used alone or in combination to set reserves 
for short-tail product lines such as personal property. 

Frequency/severity and loss development methods are utilized for domestic personal auto product lines. 

For these classes of business, reliance is placed on frequency/severity methods as claim counts emerge quickly for personal auto. 
Frequency/severity methods allow for more immediate analysis of resulting loss trends and comparisons to industry and other 
diagnostic metrics. 

In general, development for UK/Europe and Japan Personal Insurance classes has been very stable, with only modest changes in the 
initial selected loss ratios for this business. 

Prior Year Development 

During 2019, we recognized $119 million of favorable prior year development in UK/Europe and Japan Personal Insurance due to 
favorable loss trends in personal auto and accident and health business. 

During 2018, we recognized $116 million of favorable prior year development in UK/Europe and Japan Personal Insurance due to 
favorable emergence on catastrophes, accident and health business, and personal auto business. 

During 2017, we recognized $58 million of favorable development, mainly driven by the accident and health business.  

U.S. Run-Off Long Tail Insurance Lines 

During 2019, the U.S. Run-Off Long Tail Insurance Lines experienced favorable prior year development of $4 million, net of 
external reinsurance. 

During 2018, the U.S. Run-Off Long Tail Insurance Lines experienced favorable prior year development of $4 million, net of 
external reinsurance. 

276                            AIG | 2019 Form 10-K 

  
 
 
Incurred Losses and Allocated Loss Adjustment Expenses, Undiscounted and Net of Reinsurance* 

ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Years Ended December 31, (in millions) 

Accident Year 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019   

December 31, 2019 

Total of IBNR 
Liabilities 
Plus 
Expected 
Development 
on Reported 
Losses 

Cumulative 
Number of 
Reported 
Claims 

2019 Prior 
Year 
Development 

$ 

640 

$ 

528 

$ 

534 

$ 

557 

$ 

585 

$ 

582 

$ 

611 

$ 

565 

$ 

Unaudited 

534 

542 

629 

576 

678 

482 

641 

741 

533 

379 

676 

786 

589 

475 

439 

685 

751 

570 

453 

523 

294 

700 

752 

528 

459 

550 

285 

197 

2010 

2011 

2012 

2013 

2014 

2015 

2016 

2017 

2018 

2019 

Total 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of 

Reinsurance from the table below 

Liabilities for losses and loss adjustment expenses and prior year development 

before accident year 2010, net of reinsurance 

Unallocated loss adjustment expense prior year development 

Liabilities for losses and loss adjustment expenses and prior year loss 

development, net of reinsurance 

55 

87 

37 

11 

64 

101 

55 

130 

59 

42 

8,556 

7,826 

4,082 

2,568 

2,370 

2,397 

1,684 

648 

307 

127 

559 
687   
702   
511   
383   
503   
274   
238   
76   

$ 

563  $ 

694 

692 

507 

375 

504 

269 

232 

119 

69 

$  4,024  $ 

(2,951)   

3,362 

4  $ 

7 

(10) 

(4) 

(8) 

1 

(5) 

(6) 

43 

22 

- 

(46) 

20 

 $  4,435  $ 

(4) 

* The losses reported in the table are not covered by the Adverse Development Reinsurance Agreement. 

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance* 

Accident Year 

2010 

2011 

2012 

2013 

2014 
Unaudited 

2015 

2016 

2017 

2018 

2019 

Years Ended December 31, (in millions) 

2010 
2011 
2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
Total 

$ 

57  $ 

149  $ 
21 

243  $ 
140 
86 

321  $ 
259 
194 
87 

404  $ 
385 
286 
154 
21 

435  $ 
449 
414 
261 
96 
35 

455  $ 
532 
481 
321 
185 
132 
53 

464  $ 
549 
498 
368 
233 
238 
140 
13 

473  $ 
559 
525 
390 
262 
320 
163 
59 
33 

$ 

487 
578 
534 
414 
268 
337 
178 
84 
47 
24 
2,951 

* The losses reported in the table are not covered by the Adverse Development Reinsurance Agreement. 

AIG | 2019 Form 10-K                         277 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
  
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Reserving Process and Methodology 

U.S. Run-Off Long Tail Insurance Lines include run-off lines for asbestos and environmental (1986 and prior), excess workers’ 
compensation, and other casualty coverages consisting of environmental impairment liability and related coverages, medical 
malpractice, workers’ compensation, and general liability.  In some cases, the exposures in the more recent years have declined since 
the portfolio is in run-off. 

Asbestos and Environmental (1986 and prior) 

Asbestos coverage has been excluded from AIG policies commencing in 1985. Most of AIG’s asbestos claims exposures are ceded to 
NICO under a retroactive reinsurance arrangement entered into in 2011. Many of other asbestos-related exposures are very long-
tailed in nature and with exposures dating back 30 years or more. We consider a number of factors and recent experience in addition 
to the results of both external and internal analyses, to estimate asbestos and pre-1986 environmental loss reserves.  We primarily 
base our determination of these loss reserves on a combination of ground-up and top-down analyses of historical claims and 
available insurance coverages.  Nonetheless, we believe that significant uncertainty remains as to our ultimate liability for asbestos 
and environmental claims, which is due to several factors, including: 

 

the long latency period between asbestos exposure and disease manifestation, and pollution events occurring undetected over 
many years, leading to the potential for involvement of multiple policy periods for individual claims; 

  claims filed under the non-aggregate premises or operations section of general liability policies; 

 

the number of insureds seeking bankruptcy protection and the effect of prepackaged bankruptcies; 

  diverging legal interpretations; and  

 

the difficulty in estimating the allocation of remediation cost among various parties with respect to environmental claims. 

Loss reserves for asbestos and environmental claims cannot be estimated using conventional reserving techniques such as those 
that rely on historical accident year loss development factors. The methods used to determine asbestos and environmental loss 
estimates and to establish the resulting reserves are continually reviewed and updated by management. 

Excess Workers’ Compensation 

Excess workers’ compensation has an extremely long tail and is one of the most challenging lines of business from a reserving 
perspective, particularly when the excess coverage is provided above a self-insured retention layer. The class is highly sensitive to 
small changes in assumptions (for example — in the rate of medical inflation or the longevity of injured workers) which can have a 
significant effect on the ultimate reserve cost estimate. 

Excess workers’ compensation business was written over qualified self-insurance by various divisions beginning in the 1980’s.  In 
1992, this business was consolidated into one division where it continued writing business up until 2011, when it was effectively put 
into runoff.  In this book of business, the claims are not handled (or administered) by AIG General Insurance claims personnel, but are 
administered by the client’s designated TPA. However, AIG General Insurance claims personnel maintain an oversight role over these 
TPAs and claims. 

Loss and loss adjustment expense liability estimates for excess workers’ compensation exposures are subject to additional 
uncertainties, due to the following: 

  claim settlement time is longer than most other casualty lines, due to the lifetime benefits that can be expected to payout on certain 

claims;  

  coverage statutes that vary by state; and 

 

future medical inflation costs are difficult to estimate 

For this business, a combination of traditional methods (paid and incurred loss development) and non-traditional methods (individual 
claim annuity model, report yea incurred loss development, and pure IBNR count/severity methods) are used to estimate loss and 
loss expense liability estimates.  Loss data is segmented so as to reflect the anomalies in the historical data due to the various loss 
mitigation initiatives employed over the last several years.  

278                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Other Casualty Run-Off 

As noted above, other legacy exposures include environmental impairment liability and related coverages, medical malpractice, 
workers’ compensation, and general liability.  Depending on the individual class or lines of business reviewed, either traditional 
methods (i.e. paid loss development, incurred loss development), non-traditional methods (such as paid survival ratio or IBNR-to-case 
ratio methods) or a combination of the two are used.  In addition, for some of the environmental impairment liability related coverage, 
approaches based on individual claim department estimates for large remediation sites are extensively included as part of the overall 
actuarial estimates for environmental impairment liability related exposures. 

Prior Year Development 

During 2019, the U.S. Run-Off Long Tail Insurance Lines recognized $4 million of favorable prior year development with unfavorable 
development on pre-1986 pollution business offset by favorable development in Excess Workers Compensation. 

During 2018, the U.S. Run-Off Long Tail Insurance Lines recognized $4 million of favorable prior year development with adverse 
development on pre-1986 pollution business offset by favorable development in Excess Auto Liability, Environmental, and Healthcare 
Lines. 

During 2017, the U.S. Run-Off Long Tail Insurance Lines recognized $30 million of favorable prior year development.  

Asbestos and Environmental (1986 and prior)   

In 2019, we recognized no change on the retained portion of asbestos claims. The development on the portion of the asbestos 
business ceded to NICO was unfavorable by $1 million on a gross basis, but had no net impact. For environmental, we recognized 
approximately $95 million in unfavorable prior year development as a result of adverse claim emergence and top-down actuarial 
analyses performed during the year. 

In 2018, we recognized no change on the retained portion of asbestos claims. The development on the portion of the asbestos 
business ceded to NICO was unfavorable by $96 million on a gross basis, but had no net impact. For environmental, we recognized 
$150 million in unfavorable prior year development as a result of adverse claim emergence and top-down actuarial analyses 
performed during the year.  

In 2017, we recognized favorable net prior year development of $37 million on the retained portion of asbestos claims. This was 
primarily due to additional reinsurance recoveries identified for this portfolio. The development on the portion of the asbestos business 
ceded to NICO was unfavorable by $50 million on a gross basis, but had no net impact. For environmental, we recognized $22 million 
in unfavorable prior year development in consideration of activity related to several large clean-up sites and related accounts as well 
as a result of top-down actuarial analyses performed during the year. As part of this analysis, we increased our estimates of 
unallocated loss adjustment expense reserves for such claims, which were partially offset by a decrease in indemnity reserves. 

Excess Workers’ Compensation  

During 2019, we recognized favorable development in this segment during 2019 of approximately $100 million in recognition of 
favorable trends seen over the last three years. There were no changes during 2018 or 2017.  The proactive management of 
settlement negotiations and other claims mitigation strategies minimized the volatility observed during this period. 

Other Casualty Run-Off  

During 2019, prior year development was flat across these segments. 

During 2018, prior year development was favorable by $154 million driven by favorable emergence on runoff excess trucking, 
Environmental and Healthcare segments and other runoff lines. 

In 2017, the net prior year development for the remaining legacy was favorable by $15 million. We experienced favorable 
development on runoff medical malpractice and environmental impairment liability business, which was partially offset by net 
unfavorable development on other casualty segments. 

AIG | 2019 Form 10-K                         279 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

The table below presents the reconciliation of change in net ultimates from tables above to prior year development for the 
year ended December 31, 2019: 

(in millions) 

U.S. Workers' Compensation 

U.S. Excess Casualty 

U.S. Other Casualty 

U.S. Financial Lines 

U.S. Property and Special risks 

U.S. Personal Insurance 

UK/Europe Casualty and Financial lines 

UK/Europe Property and Special risks 

UK/Europe and Japan Personal Insurance 

U.S. Run-Off Long Tail Insurance Lines 

Other product lines 

Change in Loss 
and Loss 
Adjustment 
Expenses Net 
Ultimate(a) 
(192)  

$ 

Re-Attribution of 
ADC Recovery(b) 
(178) 
$ 

Amortization of 
Deferred Gain at 
Inception 

Prior Year 
Development 

26 

188 

326 

(288) 

(85) 

161 

(108) 

(119) 

(4) 

33 

$ 

$ 

(72) 

(55) 

(53) 

(37) 

(13) 

(2) 

- 

- 

- 

- 

- 

$ 

(232) 

$ 

55 

25 

1 

114 

(17) 

- 

- 

- 

- 

- 

- 

(442) 

26 

160 

290 

(187) 

(104) 

161 

(108) 

(119) 

(4) 

33 

(294) 

232 

(1) 

(277) 

(340) 

Subtotal, adjusted pre-tax basis 

$ 

(62)  

$ 

Remove impact of Retroactive Reinsurance 
Amortization of deferred gain at inception 

Prior year development ceded under the Asbestos LPT 

Prior year development ceded under the ADC 

Total, prior years, excluding discount and amortization of deferred gain 

$ 

 (a)  Change in net ultimate loss and LAE excludes the portion of prior year development for which we have ceded to the Asbestos Loss Portfolio Transfer (LPT) and the 
ADC, both of which are provided by NICO and are considered retroactive reinsurance under U.S. GAAP. Amounts shown exclude $30 million of pre-acquisition prior 
year development from Validus. Validus' pre-acquisition development is included in the 10-year triangles shown above but is not included in AIG's financial results.   

 (b)  Reattribution of the ADC recovery takes place annually as we model the future payments on the subject reserves covered by the ADC to determine when the aggregate 
payments will exceed the attachment.  ADC recoverables are then reallocated by line based on payments expected to be made after attachment point is exceeded.   

280                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
  
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

Development on earlier Accident Years 

The following table summarizes (favorable) unfavorable development, of incurred losses and loss adjustment expenses on 
accident years beyond the 10 years shown in the previous section’s development triangles by operating segment and major 
class of business: 

Years Ended December 31, 
(in millions) 

U.S. Workers' compensation (before discount) 
U.S. Excess casualty 
U.S. Other casualty 
U.S. Financial Lines 
U.S. Property and Special risks 
U.S. Personal Insurance 
UK/Europe Casualty and Financial Lines 
UK/Europe Property and Special risks 
UK/Europe and Japan Personal Insurance 
U.S. Run-Off Long Tail Insurance Lines (before discount) 
All Other including unallocated loss adjustment expenses 

Total prior year (favorable) unfavorable development 

Claims Payout Patterns 

2019 
(210)  $ 
54 
(170) 
11 
(3) 
1 
9 
(28) 
- 
(46) 
116 
(266)  $ 

2018 
153  $ 
537 
129 
(1) 
39 
2 
1 
3 
9 
154 
137 
1,163  $ 

2017 
(7) 
164 
(8) 
(34) 
11 
9 
169 
(6) 
3 
(44) 
178 
435 

$ 

$ 

The following table presents the historical average annual percentage claims payout on an accident year basis at the same 
level of disaggregation as presented in the claims development table. 

Average Annual Percentage Payout of Incurred Losses by Age, Net of Reinsurance (Unaudited) 

Year 

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

U.S. Workers' compensation 

13.8  %  17.4  %  12.5  % 

8.5  % 

6.9  % 

4.6  % 

3.3  % 

2.3  % 

1.7  % 

1.5  % 

U.S. Excess casualty 

U.S. Other casualty 

U.S. Financial Lines 

U.S. Property and Special risks 

U.S. Personal Insurance 

UK/Europe Casualty and Financial Lines 

UK/Europe Property and Special risks 

UK/Europe and Japan Personal Insurance 

U.S. Run-Off Long Tail Insurance Lines 

0.7 

8.6 

4.2 

30.6 

58.6 

7.9 

25.1 

57.1 

14.2 

8.2 

14.8 

18.0 

35.2 

29.8 

16.9 

39.4 

27.4 

18.4 

11.3 

15.5 

21.6 

13.5 

5.1 

13.6 

17.2 

7.9 

16.6 

14.2 

15.1 

16.7 

8.0 

2.1 

13.0 

6.7 

3.9 

13.8 

12.8 

12.5 

13.1 

5.2 

1.2 

9.9 

2.9 

1.9 

9.0 

11.1 

8.6 

8.7 

3.7 

0.6 

7.7 

1.9 

1.0 

5.1 

8.2 

6.1 

5.4 

1.5 

0.3 

6.7 

0.7 

0.6 

3.7 

8.3 

3.2 

5.0 

1.0 

0.2 

4.3 

0.6 

0.3 

1.5 

2.7 

3.2 

1.4 

0.7 

0.1 

2.5 

0.4 

0.2 

2.2 

1.4 

1.6 

1.7 

0.5 

0.1 

3.8 

(0.9) 

0.2 

2.5 

DISCOUNTING OF LOSS RESERVES 

At December 31, 2019, the loss reserves reflect a net loss reserve discount of $1.5 billion, including tabular and non-tabular 
calculations based upon the following assumptions: 

Certain asbestos claims are discounted when allowed by the regulator and when payments are fixed and determinable, based on the 
investment yields of the companies and the payout pattern for the claims. 

The tabular workers’ compensation discount is calculated based on a 3.5 percent interest rate and the mortality rate used in the 2007 
U.S. Life Table.   

The non-tabular workers’ compensation discount is calculated separately for our companies domiciled in New York and Pennsylvania, 
and follows the statutory regulations (prescribed or permitted) for each state. For New York companies, the discount is based on a 5 
percent interest rate and the companies’ own payout patterns. In 2012, for Pennsylvania companies, the statute has specified 
discount factors for accident years 2001 and prior, which are based on a 6 percent interest rate and an industry payout pattern. For 
accident years 2002 and subsequent, the discount is based on the payout patterns and investment yields of the companies.   

AIG | 2019 Form 10-K                         281 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

In 2013 and in 2014, our Pennsylvania and Delaware regulators, respectively, approved use of a consistent discount rate (U.S. 
Treasury rate plus a liquidity premium) to all of our workers’ compensation reserves in our Pennsylvania-domiciled and Delaware-
domiciled companies, as well as our use of updated payout patterns specific to our primary and excess workers compensation 
portfolios.  

The discount consists of $582 million and $603 million of tabular discount, and $967 million and $1.4 billion of non-tabular discount for 
workers’ compensation at December 31, 2019 and 2018, respectively. During the years ended December 31, 2019, 2018, and 2017 
the benefit/(charge) from changes in discount of $(955) million, $371 million and ($187) million, respectively, were recorded as part of 
the policyholder benefits and losses incurred in the Consolidated Statement of Income.  

The following table presents the components of the loss reserve discount discussed above: 

(in millions) 
U.S. workers' compensation 
Retroactive reinsurance 
Total reserve discount* 

$ 

$ 

December 31, 2019 

December 31, 2018 

North America    
Commercial  
Insurance  

2,134  $ 
(1,251) 

883  $ 

Legacy 
Portfolio 

666  $ 
- 
666  $ 

Total 
2,800  
(1,251)  
1,549  

$ 

$ 

North America  
Commercial  
Insurance  

2,782  $ 
(1,720) 
1,062  $ 

Legacy 
Portfolio 

973  $ 
- 
973  $ 

Total 
3,755 
(1,720) 
2,035 

* Excludes $172 million and $163 million of discount related to certain long tail liabilities in the United Kingdom at December 31, 2019 and 2018, respectively. 

The following table presents the net loss reserve discount benefit (charge): 

Years Ended December 31, 

2019 

2018 

North  
America  
Commercial  

Legacy 
Insurance   Portfolio 

$ 

108  $ 

Total 
-  $  108 

North  
America  
Commercial  

Legacy 
Insurance   Portfolio 

$ 

119  $ 

Total 
-  $  119 

2017 

North  
America  
Commercial  

Legacy 
Insurance   Portfolio 

$ 

114  $ 

-  $ 

(229) 
(527) 

(87) 
(220) 

(316) 
(747) 

(108) 
305 

(58) 
113 

(166) 
418 

(186) 
(46) 

(44) 
(25) 

Total 
114 

(230) 
(71) 

(648) 

(307) 

(955) 

316 

55 

371 

(118) 

(69) 

(187) 

469 

- 

469 

(180) 

- 

(180) 

(1,539) 

- 

(1,539) 

$ 

(179)  $ 

(307)  $  (486)  $ 

136  $ 

55  $  191 

$ 

(1,657)  $ 

(69)  $  (1,726) 

(in millions) 
Current accident year 
Accretion and other adjustments 

to prior year discount 

Effect of interest rate changes 
Net reserve discount 
benefit (charge) 

Change in discount on loss 
reserves ceded under 
retroactive reinsurance 

Net change in total 
reserve discount* 

*  Excludes $9 million and $(9) million of discount related to certain long tail liabilities in the United Kingdom at December 31, 2019 and 2018, respectively. 

During 2019, effective interest rates declined due to a decrease in the forward yield curve component of the discount rates reflecting a 
decline in U.S. Treasury rates along with changes in payout pattern assumptions. This resulted in a decrease in the loss reserve 
discount by $747 million in 2019. 

During 2018, effective interest rates increased due to an increase in the forward yield curve component of the discount rates reflecting 
an incline in U.S. Treasury rates along with the changes in payout pattern assumptions. This resulted in an increase in the loss 
reserve discount by $418 million in 2018.  

During 2017, effective interest rates declined due to a decrease in the forward yield curve component of the discount rates reflecting a 
decline in U.S. Treasury rates along with the changes in payout pattern assumptions. This resulted in a decrease in the loss reserve 
discount by $71 million in 2017. 

282                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

FUTURE POLICY BENEFITS  

Future policy benefits primarily include reserves for traditional life and annuity payout contracts, which represent an estimate of the 
present value of future benefits less the present value of future net premiums. Included in Future policy benefits are liabilities for 
annuities issued in structured settlement arrangements whereby a claimant has agreed to settle a general insurance claim in 
exchange for fixed payments over a fixed determinable period of time with a life contingency feature. In addition, reserves for 
contracts in loss recognition are adjusted to reflect the effect of unrealized gains on fixed maturity securities available for sale and 
prior to 2018, equity securities at fair value, with related changes recognized through Other comprehensive income.  

Future policy benefits also include certain guaranteed benefits of variable annuity products that are not considered embedded 
derivatives, primarily guaranteed minimum death benefits.   

For additional information on guaranteed minimum death benefits see Note 15 herein.  

The liability for long-duration future policy benefits has been established including assumptions for interest rates which vary by year of 
issuance and product, and range from approximately 0.2 percent to 14.6 percent. Mortality and surrender rate assumptions are 
generally based on actual experience when the liability is established. 

POLICYHOLDER CONTRACT DEPOSITS  

The liability for Policyholder contract deposits is primarily recorded at accumulated value (deposits received and net transfers from 
separate accounts, plus accrued interest credited at rates ranging from 0.3 percent to 10.0 percent at December 31, 2019, less 
withdrawals and assessed fees). Deposits collected on investment-oriented products are not reflected as revenues, because they are 
recorded directly to Policyholder contract deposits upon receipt.  Amounts assessed against the contract holders for mortality, 
administrative, and other services are included in revenues.  

In addition to liabilities for universal life, fixed annuities, fixed options within variable annuities, annuities without life contingencies, 
funding agreements and GICs, policyholder contract deposits also include our liability for (a) certain guaranteed benefits and indexed 
features accounted for as embedded derivatives at fair value, (b) annuities issued in a structured settlement arrangement with no life 
contingency and (c) certain contracts we have elected to account for at fair value.   

For additional information on guaranteed benefits accounted for as embedded derivatives see Note 15 herein. 

For universal life policies with secondary guarantees, we recognize certain liabilities in addition to policyholder account balances.  For 
universal life policies with secondary guarantees, as well as other universal life policies for which profits followed by losses are 
expected at contract inception, a liability is recognized based on a benefit ratio of (a) the present value of total expected payments, in 
excess of the account value, over the life of the contract, divided by (b) the present value of total expected assessments over the life 
of the contract.  For universal life policies without secondary guarantees, for which profits followed by losses are first expected after 
contract inception, we establish a liability, in addition to policyholder account balances, so that expected future losses are recognized 
in proportion to the emergence of profits in the earlier (profitable) years.  Universal life account balances as well as these additional 
liabilities related to universal life products are reported within Policyholder contract deposits in the Consolidated Balance Sheet. 
These additional liabilities are also adjusted to reflect the effect of unrealized gains or losses on fixed maturity securities available for 
sale and prior to 2018, equity securities at fair value on accumulated assessments, with related changes recognized through Other 
comprehensive income. The policyholder behavior assumptions for these liabilities include mortality, lapses and premium persistency. 
The capital market assumptions used for the liability for universal life secondary guarantees include discount rates and net earned 
rates. 

Under a funding agreement-backed notes issuance program, an unaffiliated, non-consolidated statutory trust issues medium-term 
notes to investors, which are secured by GICs issued to the trust by one of our Life and Retirement companies through our 
Institutional Markets business. 

AIG | 2019 Form 10-K                         283 

  
 
 
 
The following table presents universal life policies with secondary guarantees and similar features (excluding base policy 
liabilities and embedded derivatives): 

ITEM 8 | Notes to Consolidated Financial Statements |  14 .  In sur a nc e  Li ab ili ti es  

(in millions) 
Balance, beginning of year 

Incurred guaranteed benefits* 
Paid guaranteed benefits 

Balance, end of year 

Years Ended December 31, 

2019 
2,640  $ 
514 
(469) 
2,685  $ 

2018 
2,351  $ 
758 
(469) 
2,640  $ 

2017 
2,095 
705 
(449) 
2,351 

$ 

$ 

* 

Incurred guaranteed benefits include the portion of assessments established as additions to reserves as well as changes in estimates (assumption unlockings) affecting 
these reserves.   

The following table presents details concerning our Universal life policies with secondary guarantees and similar features, 
by benefit type: 

At December 31, 
(dollars in millions) 
Account value 
Net amount at risk 
Average attained age of contract holders 

The following table presents Policyholder contract deposits by product line: 

At December 31, 
(in millions) 
Policyholder contract deposits: 

Fixed Annuities 
Group Retirement 
Life Insurance 
Variable and Index Annuities 
Institutional Markets 
Legacy Portfolio 

Total Policyholder contract deposits 

OTHER POLICYHOLDER FUNDS 

$ 

2019 
2,850  $ 

59,924 
54 

2018 
2,665 
54,161 
55 

2019 

2018 

$ 

$ 

50,452  $ 
42,207 
13,930 
30,878 
9,929 
4,473 
151,869  $ 

49,695 
41,212 
12,829 
24,378 
9,497 
4,651 
142,262 

Other policyholder funds include unearned revenue reserves (URR). URR consist of front-end loads on investment-oriented contracts, 
representing those policy loads that are non-level and typically higher in initial policy years than in later policy years. URR for 
investment-oriented contracts are generally deferred and amortized, with interest, in relation to the incidence of estimated gross 
profits (EGPs) to be realized over the estimated lives of the contracts and are subject to the same adjustments due to changes in the 
assumptions underlying EGPs as DAC.  Amortization of URR is recorded in Policy fees. Similar to shadow DAC, URR related to 
investment-oriented products is also adjusted to reflect the effect of unrealized gains or losses on fixed maturity securities available 
for sale and also, prior to 2018, equity securities at fair value on estimated gross profits, with related changes recognized through 
Other comprehensive income (shadow URR). 

Other policyholder funds also include provisions for future dividends to participating policyholders, accrued in accordance with all 
applicable regulatory or contractual provisions. Participating life business represented approximately 1.3 percent of gross insurance in 
force at December 31, 2019 and 1.8 percent of gross domestic premiums and other considerations in 2019. The amount of annual 
dividends to be paid is approved locally by the boards of directors of the Life and Retirement companies. Provisions for future 
dividend payments are computed by jurisdiction, reflecting local regulations. The portions of current and prior net income and of 
current unrealized appreciation of investments that can inure to our benefit are restricted in some cases by the insurance contracts 
and by the local insurance regulations of the jurisdictions in which the policies are in force. 

Certain products are subject to experience adjustments. These include group life and group medical products, credit life contracts, 
accident and health insurance contracts/riders attached to life policies and, to a limited extent, reinsurance agreements with other 
direct insurers. Ultimate premiums from these contracts are estimated and recognized as revenue with the unearned portions of the 
premiums recorded as liabilities in Other policyholder funds. Experience adjustments vary according to the type of contract and the 
territory in which the policy is in force and are subject to local regulatory guidance.

284                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  15 . V a ria bl e  Li fe  a n d  An n ui t y  C o n tra ct s  

15. Variable Life and Annuity Contracts  

We report variable contracts within the separate accounts when investment income and investment gains and losses accrue directly 
to, and investment risk is borne by, the contract holder and the separate account meets additional accounting criteria to qualify for 
separate account treatment. The assets supporting the variable portion of variable annuity and variable universal life contracts that 
qualify for separate account treatment are carried at fair value and reported as Separate account assets, with an equivalent summary 
total reported as Separate account liabilities.  

Policy values for variable products and investment contracts are expressed in terms of investment units. Each unit is linked to an 
asset portfolio. The value of a unit increases or decreases based on the value of the linked asset portfolio. The current liability at any 
time is the sum of the current unit value of all investment units in the separate accounts, plus any liabilities for guaranteed minimum 
death benefits (GMDB) or guaranteed minimum withdrawal benefits (GMWB) included in Future policy benefits or Policyholder 
contract deposits, respectively. 

Amounts assessed against the contract holders for mortality, administrative and other services are included in revenue. Net 
investment income, net investment gains and losses, changes in fair value of assets, and policyholder account deposits and 
withdrawals related to separate accounts are excluded from the Consolidated Statements of Income, Comprehensive Income (Loss) 
and Cash Flows. 

Variable annuity contracts may include certain contractually guaranteed benefits to the contract holder. These guaranteed features 
include GMDB that are payable in the event of death, and living benefits that are payable in the event of annuitization, or, in other 
instances, at specified dates during the accumulation period. Living benefits primarily include GMWB. A variable annuity contract may 
include more than one type of guaranteed benefit feature; for example, it may have both a GMDB and a GMWB. However, a 
policyholder can only receive payout from one guaranteed feature on a contract containing a death benefit and a living benefit, i.e. the 
features are mutually exclusive (except a surviving spouse who has a rider to potentially collect both a GMDB upon their spouse’s 
death and a GMWB during their lifetime). A policyholder cannot purchase more than one living benefit on one contract.  The net 
amount at risk for each feature is calculated irrespective of the existence of other features; as a result, the net amount at risk for each 
feature is not additive to that of other features. 

Account balances of variable annuity contracts with guarantees were invested in separate account investment options as 
follows:     

At December 31, 
(in millions) 
Equity funds 
Bond funds 
Balanced funds 
Money market funds 
Total 

GMDB 

2019 
$  51,383 
7,881 
26,659 
765 
$  86,688 

2018 
$  43,059 
7,231 
24,100 
787 
$  75,177 

Depending on the contract, the GMDB feature may provide a death benefit of either (a) total deposits made to the contract less any 
partial withdrawals plus a minimum return (and in rare instances, no minimum return) or (b) the highest contract value attained, 
typically on any anniversary date minus any subsequent withdrawals following the contract anniversary. GMDB is our most widely 
offered benefit. 

The liability for GMDB, which is recorded in Future policy benefits, represents the expected value of benefits in excess of the 
projected account value, with the excess recognized ratably over the accumulation period based on total expected assessments, 
through Policyholder benefits and losses incurred.  The net amount at risk for GMDB represents the amount of benefits in excess of 
account value if death claims were filed on all contracts on the balance sheet date. 

AIG | 2019 Form 10-K                         285 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  15 . V a ria bl e  Li fe  a n d  An n ui t y  C o n tra ct s  

The following table presents details concerning our GMDB exposures, by benefit type: 

At December 31, 

(dollars in billions) 
Account value 
Net amount at risk 
Average attained age of contract holders by product 
Range of guaranteed minimum return rates 

$ 

2019 

Net Deposits 
Plus a Minimum 
Return 

98  $ 
1 
65 
0-4.5% 

Highest Contract 
Value Attained 
16   
-   
71   

$ 

2018 

Net Deposits 
Plus a Minimum 
Return 

89  $ 
1 
63 
0-4.5% 

Highest Contract 
Value Attained 
15 
1 
68 

The following summarizes GMDB liability related to variable annuity contracts, excluding assumed reinsurance: 

Years Ended December 31, 
(in millions) 
Balance, beginning of year 

Reserve increase (decrease) 
Benefits paid 
Changes in reserves related to unrealized appreciation of investments 

Balance, end of year 

2019 
397 
35 
(40) 
15 
407 

$ 

$ 

2018 
352 
93 
(43) 
(5) 
397 

$ 

$ 

2017 
402 
(14) 
(42) 
6 
352 

$ 

$ 

Assumptions used to determine the GMDB liability include interest rates, which vary by year of issuance and products; mortality rates, 
which are based upon actual experience modified to allow for variations in policy form; lapse rates, which are based upon actual 
experience modified to allow for variations in policy form; investment returns, based on stochastically generated scenarios; and asset 
growth assumptions, which include a reversion to the mean methodology, similar to that applied for DAC. We regularly evaluate 
estimates used to determine the GMDB liability and adjust the additional liability balance, with a related charge or credit to 
Policyholder benefits and losses incurred, if actual experience or other evidence suggests that earlier assumptions should be revised. 

GMWB  

Certain of our variable annuity contracts contain optional GMWB benefits and, to a lesser extent, guaranteed minimum accumulation 
benefits, which are not currently offered. With a GMWB, the contract holder can monetize the excess of the guaranteed amount over 
the account value of the contract only through a series of withdrawals that do not exceed a specific percentage per year of the 
guaranteed amount. If, after the series of withdrawals, the account value is exhausted, the contract holder will receive a series of 
annuity payments equal to the remaining guaranteed amount, and, for lifetime GMWB products, the annuity payments continue as 
long as the covered person(s) is living.  

The liabilities for GMWB, which are recorded in Policyholder contract deposits, are accounted for as embedded derivatives measured 
at fair value, with changes in the fair value of the liabilities recorded in Other net realized capital gains (losses). The fair value of these 
embedded derivatives was a net liability of $2.5 billion and $1.9 billion at December 31, 2019 and 2018, respectively.  

For a discussion of the fair value measurement of guaranteed benefits that are accounted for as embedded derivatives see Note 6 
herein.   

We had account values subject to GMWB that totaled $45 billion and $41 billion at December 31, 2019 and 2018, respectively. The 
net amount at risk for GMWB represents the present value of minimum guaranteed withdrawal payments, in accordance with contract 
terms, in excess of account value, assuming no lapses. The net amount at risk related to the GMWB guarantees was $328 million and 
$215 million at December 31, 2019 and 2018, respectively. We use derivative instruments and other financial instruments to mitigate 
a portion of our exposure that arises from GMWB benefits.  

286                            AIG | 2019 Form 10-K 

  
 
 
 
  
 
 
  
 
ITEM 8 | Notes to Consolidated Financial Statements |  16 .  De b t  

16. Debt  

Our long-term debt is denominated in various currencies, with both fixed and variable interest rates. Long-term debt is carried at the 
principal amount borrowed, including unamortized discounts, hedge accounting valuation adjustments and fair value adjustments, 
when applicable. 

The following table lists our total debt outstanding at December 31, 2019 and 2018. The interest rates presented in the 
following table are the range of contractual rates in effect at December 31, 2019, including fixed and variable-rates: 

At December 31, 2019 

(in millions) 

Debt issued or guaranteed by AIG: 

AIG general borrowings: 
Notes and bonds payable 

Junior subordinated debt 

AIG Japan Holdings Kabushiki Kaisha 

AIGLH notes and bonds payable 

AIGLH junior subordinated debt 

Validus notes and bonds payable 

Total AIG general borrowings 
AIG borrowings supported by assets:(a) 

Series AIGFP matched notes and bonds payable 

GIAs, at fair value 

Notes and bonds payable, at fair value 

Total AIG borrowings supported by assets 

Total debt issued or guaranteed by AIG 

Other subsidiaries' notes, bonds, loans and mortgages 

payable - not guaranteed by AIG 

Total long-term debt  

Range of 

Interest Rate(s) 

Maturity 

Date(s) 

Balance at 

Balance at 

December 31, 

December 31, 

2019 

2018 

0% - 8.13% 

4.88% - 8.63% 

2020 - 2097  $ 
2037 - 2058 

20,467 

1,542 

$ 

20,853 

1,548 

0.28% - 0.44% 

2020 - 2021 

6.63% - 7.50% 

2025 - 2029 

7.57% - 8.50% 

2030 - 2046 

8.88% 

2040 

1.89% - 1.92% 

2046 - 2047 

1.79% - 7.62% 

2020 - 2047 

0.50% - 10.37% 

2030 - 2040 

2.76% - 3.86%  

2020 - 2028 

344 

282 

361 

353 

23,349 

21 

2,003 

59 

2,083 

25,432 

47 

25,479 

9,871 

35,350 

$ 

331 

282 

361 

359 

23,734 

21 

2,164 

49 

2,234 

25,968 

168 

26,136 

8,404 

34,540 

Debt of consolidated investment entities - not guaranteed by AIG(b) 

0% - 9.31%  

2020 - 2062 

Total debt  

$ 

(a)  AIG Parent guarantees all such debt, except for Series AIGFP matched notes and bonds payable, which are direct obligations of AIG Parent. Collateral posted to third 
parties was $1.5 billion at both December 31, 2019 and December 31, 2018. This collateral primarily consists of securities of the U.S. government and government 
sponsored entities and generally cannot be repledged or resold by the counterparties. 

(b)  At December 31, 2019, includes debt of consolidated investment entities related to real estate investments of $3.2 billion, affordable housing partnership investments of 
$2.1 billion and other securitization vehicles of $4.6 billion. At December 31, 2018, includes debt of consolidated investment entities related to real estate investments of 
$3.7 billion, affordable housing partnership investments of $1.8 billion and other securitization vehicles of $2.9 billion. 

AIG | 2019 Form 10-K                         287 

  
 
 
 
 
 
13,504 
1,542 
- 
282 
361 
353 
16,042 

21 
1,508 
59 
1,588 
17,630 

5 
5 
17,635 

The following table presents maturities of long-term debt (including unamortized original issue discount, hedge accounting 
valuation adjustments and fair value adjustments, when applicable): 

ITEM 8 | Notes to Consolidated Financial Statements |  16 .  De b t  

Total 

2020 

2021 

2022 

2023 

2024 

Thereafter 

Year Ending 

December 31, 2019 
(in millions)  
Debt issued or guaranteed by AIG: 

AIG general borrowings: 
Notes and bonds payable 
Junior subordinated debt 
AIG Japan Holdings Kabushiki Kaisha 
AIGLH notes and bonds payable 
AIGLH junior subordinated debt 
Validus notes and bonds payable 

Total AIG general borrowings 
AIG borrowings supported by assets: 

Series AIGFP matched notes and  

bonds payable 
GIAs, at fair value 
Notes and bonds payable, at fair value 

Total AIG borrowings supported by assets 

Total debt issued or guaranteed by AIG 
Debt not guaranteed by AIG: 

Other subsidiaries' notes, bonds, loans 

  $ 

20,467  $  1,346  $  1,498  $  1,511  $  1,610  $ 

1,542 
344 
282 
361 
353 
23,349 

21 
2,003 
59 
2,083 
25,432 

- 
119 
- 
- 
- 
1,465 

- 
34 
- 
34 
1,499 

- 
225 
- 
- 
- 
1,723 

- 
151 
- 
151 
1,874 

- 
- 
- 
- 
- 
1,511 

- 
50 
- 
50 
1,561 

- 
- 
- 
- 
- 
1,610 

- 
121 
- 
121 
1,731 

998  $ 
- 
- 
- 
- 
- 
998 

- 
139 
- 
139 
1,137 

and mortgages payable 

Total debt not guaranteed by AIG 
Total 

47 
47 

37 
37 

2 
2 

1 
1 

1 
1 

1 
1 

  $ 

25,479  $  1,536  $  1,876  $  1,562  $  1,732  $  1,138  $ 

Uncollateralized and collateralized notes, bonds, loans and mortgages payable consisted of the following: 

At December 31, 2019 
(in millions) 
AIG general borrowings 
Other subsidiaries' notes, bonds, loans and mortgages payable* 
Total 

$ 

$ 

*  AIG does not guarantee any of these borrowings. 

AIGLH JUNIOR SUBORDINATED DEBENTURES 

Uncollateralized 
Notes/Bonds/Loans 
Payable 

Collateralized 
Loans and 
Mortgages Payable 

344  $ 
1 
345  $ 

-  $ 

46 
46  $ 

Total 
344 
47 
391 

In connection with our acquisition of AIG Life Holdings, Inc. (AIGLH) in 2001, we entered into arrangements with AIGLH with respect 
to outstanding AIGLH capital securities. In 1996, AIGLH issued capital securities through a trust to institutional investors and funded 
the trust with AIGLH junior subordinated debentures issued to the trust with the same terms as the capital securities.  

On July 11, 2013, the AIGLH junior subordinated debentures were distributed to holders of the capital securities, the capital securities 
were cancelled and the trusts were dissolved. At December 31, 2019, the junior subordinated debentures outstanding consisted of 
$113 million of 8.5 percent junior subordinated debentures due July 2030, $211 million of 8.125 percent junior subordinated 
debentures due March 2046 and $37 million of 7.57 percent junior subordinated debentures due December 2045, each guaranteed 
by AIG Parent. 

CREDIT FACILITIES 

We maintain a committed, revolving syndicated credit facility (the Facility) as a potential source of liquidity for general corporate 
purposes.  The Facility provides for aggregate commitments by the bank syndicate to provide unsecured revolving loans and/or 
standby letters of credit of up to $4.5 billion without any limits on the type of borrowings and is scheduled to expire in June 2022. 

At December 31, 2019 
(in millions) 

Syndicated Credit Facility 

288                            AIG | 2019 Form 10-K 

Size 
4,500 

$ 

$ 

Available 
Amount 
4,500 

Expiration 
June 2022 

Effective 
Date 
6/27/2017 

  
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  17 .  C o n ti ng e nc ie s,  Co m m it m en t s a n d  Gu ara n te es  

17. Contingencies, Commitments and Guarantees 

In the normal course of business, various contingent liabilities and commitments are entered into by AIG and our subsidiaries. In 
addition, AIG Parent guarantees various obligations of certain subsidiaries. 

Although AIG cannot currently quantify its ultimate liability for unresolved litigation and investigation matters, including those referred 
to below, it is possible that such liability could have a material adverse effect on AIG’s consolidated financial condition or its 
consolidated results of operations or consolidated cash flows for an individual reporting period. 

LEGAL CONTINGENCIES 

Overview.  In the normal course of business, AIG and our subsidiaries are subject to regulatory and government investigations and 
actions, and litigation and other forms of dispute resolution in a large number of proceedings pending in various domestic and foreign 
jurisdictions.  Certain of these matters involve potentially significant risk of loss due to potential for significant jury awards and 
settlements, punitive damages or other penalties.  Many of these matters are also highly complex and may seek recovery on behalf of 
a class or similarly large number of plaintiffs.  It is therefore inherently difficult to predict the size or scope of potential future losses 
arising from these matters.  In our insurance and reinsurance operations, litigation and arbitration concerning the scope of coverage 
under insurance and reinsurance contracts, and litigation and arbitration in which our subsidiaries defend or indemnify their insureds 
under insurance contracts, are generally considered in the establishment of our loss reserves.  Separate and apart from the foregoing 
matters involving insurance and reinsurance coverage, AIG, our subsidiaries and their respective officers and directors are subject to 
a variety of additional types of legal proceedings brought by holders of AIG securities, customers, employees and others, alleging, 
among other things, breach of contractual or fiduciary duties, bad faith, indemnification and violations of federal and state statutes and 
regulations.  With respect to these other categories of matters not arising out of claims for insurance or reinsurance coverage, we 
establish reserves for loss contingencies when it is probable that a loss will be incurred and the amount of the loss can be reasonably 
estimated.  In many instances, we are unable to determine whether a loss is probable or to reasonably estimate the amount of such a 
loss and, therefore, the potential future losses arising from legal proceedings may exceed the amount of liabilities that we have 
recorded in our financial statements covering these matters.  While such potential future charges could be material, based on 
information currently known to management, management does not believe, other than as may be discussed below, that any such 
charges are likely to have a material adverse effect on our financial position or results of operation. 

Additionally, from time to time, various regulatory and governmental agencies review the transactions and practices of AIG and our 
subsidiaries in connection with industry-wide and other inquiries into, among other matters, the business practices of current and 
former operating insurance subsidiaries. Such investigations, inquiries or examinations could develop into administrative, civil or 
criminal proceedings or enforcement actions, in which remedies could include fines, penalties, restitution or alterations in our business 
practices, and could result in additional expenses, limitations on certain business activities and reputational damage. For example, 
among other matters, we are currently responding to governmental investigations and examinations pertaining to certain sales and 
compensation practices and payments and related disclosures in connection with financial planning services and the sale and 
distribution of related products, including 403(b) and similar retirement plans, by the Individual and Group Retirement business 
segments. We have cooperated, and will continue to cooperate, in producing documents and other information with respect to these 
matters. 

Tax Litigation 

We are party to pending tax litigation before the Southern District of New York. For additional information see Note 23 to the 
Consolidated Financial Statements. 

AIG | 2019 Form 10-K                         289 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  17 .  C o n ti ng e nc ie s,  Co m m it m en t s a n d  Gu ara n te es  

LEASE COMMITMENTS 

We lease office space and equipment in various locations across jurisdictions in which the Company operates. The majority of the 
resulting obligation arising from these contracts is generated by our real estate portfolio, which only includes contracts classified as 
operating leases.  As of December 31, 2019, the lease liability and corresponding right of use asset reflected in Other Liabilities and 
Other Assets were $733 million and $648 million, respectively, and we made cash payments of $248 million in 2019 in connection with 
these leases. The liability includes non-lease components, such as property taxes and insurance for our gross leases. Some of these 
leases contain options to renew after a specified period of time at the prevailing market rate; however, renewal options that have not 
been exercised as of December 31, 2019 are excluded until management attains a reasonable level of certainty. Some leases also 
include termination options at specified times and term; however, termination options are not reflected in the lease asset and liability 
balances until they have been exercised.  

The weighted average discount rate and lease term assumptions used in determining the liability are 3.21 percent and 4.9 years, 
respectively. The primary assumption used to determine the discount rate is the cost of funding for the Company, which is based on 
the secured borrowing rate for terms similar to the lease term, and for the major financial markets in which AIG operates. 

Rent expense was $232 million, $283 million and $269 million for the years ended December 31, 2019, 2018 and 2017, respectively.  

The following table presents the future undiscounted cash flows under operating leases at December 31, 2019; the primary 
difference between our undiscounted cash flows and the recognized lease liability is interest expense: 

(in millions) 
2020 
2021 
2022 
2023 
2024 
Remaining years after 2024 
Total 

$ 

$ 

250 
186 
108 
84 
64 
165 
857 

During 2019, we recognized a pretax net gain of $200 million from the sale and concurrent leaseback of our corporate headquarters. 
The company also procured additional office space via operating lease contracts for which lease commencement will occur in 2020. 
Future undiscounted obligations stemming from those contracts total $507 million, which excludes the effect of renewal options.  

OTHER COMMITMENTS 

In the normal course of business, we enter into commitments to invest in limited partnerships, private equity funds and hedge funds 
and to purchase and develop real estate in the U.S. and abroad. These commitments totaled $7.4 billion at December 31, 2019. 

GUARANTEES 

Subsidiaries 

We have issued unconditional guarantees with respect to the prompt payment, when due, of all present and future payment 
obligations and liabilities of AIGFP and of AIG Markets, Inc. (AIG Markets) arising from transactions entered into by AIG Markets.  

In connection with AIGFP’s business activities, AIGFP has issued, in a limited number of transactions, standby letters of credit or 
similar facilities to equity investors of structured leasing transactions in an amount equal to the termination value owing to the equity 
investor by the lessee in the event of a lessee default (the equity termination value). The total amount outstanding at December 31, 
2019 was $81 million. In those transactions, AIGFP has agreed to pay such amount if the lessee fails to pay. The amount payable by 
AIGFP is, in certain cases, partially offset by amounts payable under other instruments typically equal to the present value of 
scheduled payments to be made by AIGFP. In the event that AIGFP is required to make a payment to the equity investor, the lessee is 
unconditionally obligated to reimburse AIGFP. To the extent that the equity investor is paid the equity termination value from the 
standby letter of credit and/or other sources, including payments by the lessee, AIGFP takes an assignment of the equity investor’s 
rights under the lease of the underlying property. Because the obligations of the lessee under the lease transactions are generally 
economically defeased, lessee bankruptcy is the most likely circumstance in which AIGFP would be required to pay without 
reimbursement. 

290                            AIG | 2019 Form 10-K 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  17 .  C o n ti ng e nc ie s,  Co m m it m en t s a n d  Gu ara n te es  

AIG Parent files a consolidated federal income tax return with certain subsidiaries and acts as an agent for the consolidated tax group 
when making payments to the Internal Revenue Service (IRS). AIG Parent and its subsidiaries have adopted, pursuant to a written 
agreement, a method of allocating consolidated federal income taxes. Under an Amended and Restated Tax Payment Allocation 
Agreement dated June 6, 2011 between AIG Parent and one of its Bermuda-domiciled insurance subsidiaries, AIG Life of Bermuda, 
Ltd. (AIGB), AIG Parent has agreed to indemnify AIGB for any tax liability (including interest and penalties) resulting from adjustments 
made by the IRS or other appropriate authorities to taxable income, special deductions or credits in connection with investments 
made by AIGB in certain affiliated entities. 

Asset Dispositions 

We are subject to financial guarantees and indemnity arrangements in connection with the completed sales of businesses pursuant to 
our asset disposition plan. The various arrangements may be triggered by, among other things, declines in asset values, the 
occurrence of specified business contingencies, the realization of contingent liabilities, developments in litigation or breaches of 
representations, warranties or covenants provided by us. These arrangements are typically subject to various time limitations, defined 
by the contract or by operation of law, such as statutes of limitation. In some cases, the maximum potential obligation is subject to 
contractual limitations, while in other cases such limitations are not specified or are not applicable. 

We are unable to develop a reasonable estimate of the maximum potential payout under certain of these arrangements. Overall, we 
believe that it is unlikely we will have to make any material payments related to completed sales under these arrangements, and no 
material liabilities related to these arrangements have been recorded in the Consolidated Balance Sheets.  

Other 

  For additional discussion on commitments and guarantees associated with VIEs see Note 11 herein. 

  For additional disclosures about derivatives see Note 12 herein.  

  For additional disclosures about guarantees of outstanding debt of Validus and AIGLH see Note 25 herein.          

18. Equity 

SHARES OUTSTANDING 

Preferred Stock 

On March 14, 2019, we issued 20,000 shares of Series A 5.85% Non-Cumulative Perpetual Preferred Stock (Series A Preferred 
Stock) (equivalent to 20,000,000 Depositary Shares, each representing a 1/1,000th interest in a share of Series A Preferred Stock), 
$5.00 par value and $25,000 liquidation preference per share (equivalent to $25 per Depositary Share). After underwriting discounts 
and expenses, we received net proceeds of approximately $485 million.  

We may redeem the Series A Preferred Stock at our option, (a) in whole, but not in part, at any time prior to March 15, 2024, within 90 
days after the occurrence of a “Rating Agency Event,” at a redemption price equal to $25,500 per share of the Series A Preferred 
Stock (equivalent to $25.50 per Depositary Share), plus an amount equal to any dividends per share that have been declared but not 
paid prior to the redemption date (but no amount due in respect of any dividends that have not been declared prior to such date), or 
(b) (i) in whole, but not in part, at any time prior to March 15, 2024, within 90 days after the occurrence of a “Regulatory Capital 
Event,” or (ii) in whole or in part, from time to time, on or after March 15, 2024, in each case, at a redemption price equal to $25,000 
per share of the Series A Preferred Stock (equivalent to $25.00 per Depositary Share), plus an amount equal to any dividends per 
share that have been declared but not paid prior to the redemption date (but no amount due in respect of any dividends that have not 
been declared prior to such date).  

A “Rating Agency Event” is generally defined to mean that any nationally recognized statistical rating organization within the meaning 
of Section 3(a)(62) of the Exchange Act that then publishes a rating for us amends, clarifies or changes the criteria it uses to assign 
equity credit to securities such as the Series A Preferred Stock, which amendment, clarification or change results in the shortening of 
the length of time the Series A Preferred Stock is assigned a particular level of equity credit by that rating agency as compared to the 
length of time it would have been assigned that level of equity credit by that rating agency or its predecessor on the initial issuance of 
the Series A Preferred Stock, or the lowering of the equity credit (including up to a lesser amount) assigned to the Series A Preferred 
Stock by that rating agency as compared to the equity credit assigned by that rating agency or its predecessor on the initial issuance 
of the Series A Preferred Stock. A “Regulatory Capital Event” is generally defined to mean our good faith determination that as a result  

AIG | 2019 Form 10-K                         291 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  18 . E q ui t y 

of a change in law, rule or regulation, or a proposed change or an official judicial or administrative pronouncement, there is more than 
an insubstantial risk that the full liquidation preference of the Series A Preferred Stock would not qualify as capital (or a substantially 
similar concept) for purposes of any group capital standard to which we are or will be subject. 

Holders of the Series A Preferred Stock will be entitled to receive dividend payments only when, as and if declared by our board of 
directors (or a duly authorized committee of the board). Dividends will be payable from the original date of issue at a rate of 5.85% per 
annum, payable quarterly, in arrears, on the fifteenth day of March, June, September and December of each year, beginning on June 
15, 2019. Dividends on the Series A Preferred Stock will be non-cumulative.  

On May 21, 2019, our Board of Directors declared a cash dividend of $369.6875 per share on AIG’s Series A Preferred Stock. Holders 
of Depositary Shares each representing a 1/1,000th interest in a share of Series A Preferred Stock received $0.3696875 per 
Depositary Share. The dividend was paid on June 17, 2019 to holders of record at the close of business on May 31, 2019.  

On August 7, 2019, our Board of Directors declared a cash dividend of $365.625 per share on AIG’s Series A Preferred Stock. 
Holders of Depositary Shares each representing a 1/1,000th interest in a share of Series A Preferred Stock received $0.365625 per 
Depositary Share. The dividend was paid on September 16, 2019 to holders of record at the close of business on August 30, 2019. 

On October 31, 2019, our Board of Directors declared a cash dividend of $365.625 per share on AIG’s Series A Preferred Stock. 
Holders of Depositary Shares each representing a 1/1,000th interest in a share of Series A Preferred Stock received $0.365625 per 
Depositary Share. The dividend was paid on December 16, 2019 to holders of record at the close of business on November 29, 2019. 

In the event of any liquidation, dissolution or winding-up of the affairs of AIG, whether voluntary or involuntary, before any distribution 
or payment out of our assets may be made to or set aside for the holders of any junior stock, holders of the Series A Preferred Stock 
will be entitled to receive out of our assets legally available for distribution to our stockholders, an amount equal to $25,000 per share 
of Series A Preferred Stock (equivalent to $25.00 per Depositary Share), together with an amount equal to all declared and unpaid 
dividends (if any), but no amount in respect of any undeclared dividends prior to such payment date. Distributions will be made only to 
the extent of our assets that are available for distribution to stockholders (i.e., after satisfaction of all our liabilities to creditors, if any). 

The Series A Preferred Stock does not have voting rights, except in limited circumstances, including in the case of certain dividend 
non-payments. 

Common Stock 

The following table presents a rollforward of outstanding shares: 

Common 

Stock Issued 

Treasury 

Common Stock 

Stock 

Outstanding 

1,906,671,492 

(911,335,651) 

995,335,841 

- 

- 

3,386,462 

3,386,462 

(99,677,646) 

(99,677,646) 

1,906,671,492 

(1,007,626,835) 

899,044,657 

1,906,671,492 

(1,007,626,835) 

899,044,657 

- 

- 

4,091,922 

4,091,922 

(36,527,150) 

(36,527,150) 

1,906,671,492 

(1,040,062,063) 

866,609,429 

1,906,671,492 

(1,040,062,063) 

866,609,429 

- 

- 

3,389,602 

3,389,602 

- 

- 

1,906,671,492 

(1,036,672,461) 

869,999,031 

Year Ended December 31, 2017 

Shares, beginning of year 

Shares issued 

Shares repurchased 

Shares, end of year 

Year Ended December 31, 2018 

Shares, beginning of year 

Shares issued 

Shares repurchased 

Shares, end of year 

Year Ended December 31, 2019 

Shares, beginning of year 

Shares issued 

Shares repurchased 

Shares, end of year 

292                            AIG | 2019 Form 10-K 

  
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  18 . E q ui t y 

DIVIDENDS 

Dividends are payable on AIG Common Stock only when, as and if declared by our Board of Directors in its discretion, from funds 
legally available for this purpose. In considering whether to pay a dividend on or purchase shares of AIG Common Stock, our Board of 
Directors considers a number of factors, including, but not limited to: the capital resources available to support our insurance 
operations and business strategies, AIG’s funding capacity and capital resources in comparison to internal benchmarks, expectations 
for capital generation, rating agency expectations for capital, regulatory standards for capital and capital distributions, and such other 
factors as our Board of Directors may deem relevant. The payment of dividends is also subject to the terms of AIG’s outstanding 
Series A Preferred Stock, pursuant to which no dividends may be declared or paid on any AIG Common Stock unless the full 
dividends for the latest completed dividend period on all outstanding shares of Series A Preferred Stock have been declared and paid 
or provided for. 

The following table presents declaration date, record date, payment date and dividends paid per common share on AIG 
Common Stock:        

Declaration Date 
October 31, 2019 
August 7, 2019 
May 6, 2019 
February 13, 2019 

October 31, 2018 
August 2, 2018 
May 2, 2018 
February 8, 2018 

November 2, 2017 
August 2, 2017 
May 3, 2017 
February 14, 2017 

Record Date 
December 12, 2019 
September 17, 2019 
June 14, 2019 
March 15, 2019 

Payment Date 
December 26, 2019 
September 30, 2019 
June 28, 2019 
March 29, 2019 

December 12, 2018 
September 17, 2018 
June 14, 2018 
March 15, 2018 

December 26, 2018 
September 28, 2018 
June 28, 2018 
March 29, 2018 

December 8, 2017 
September 15, 2017 
June 14, 2017 
March 15, 2017 

December 22, 2017 
September 29, 2017 
June 28, 2017 
March 29, 2017 

REPURCHASE OF AIG COMMON STOCK 

$ 

Dividends Paid 
Per Common Share 
0.32 
0.32 
0.32 
0.32 

0.32 
0.32 
0.32 
0.32 

0.32 
0.32 
0.32 
0.32 

The following table presents repurchases of AIG Common Stock and warrants to purchase shares of AIG Common Stock: 

Years Ended December 31, 
(in millions) 
Aggregate repurchases of common stock 
Total number of common shares repurchased 
Aggregate repurchases of warrants 
Total number of warrants repurchased* 

$ 

$ 

2019 

-  $ 
- 
-  $ 
- 

2018 
1,739  $ 
37 
11  $ 
1 

2017  
6,275 
100   
3 
- 

* 

In 2019, we did not repurchase any warrants to purchase shares of AIG Common Stock. In 2017, we repurchased 185,000 warrants to purchase shares of AIG 
Common Stock. 

Our Board of Directors has authorized the repurchase of shares of AIG Common Stock and warrants to purchase shares of AIG 
Common Stock through a series of actions. On February 13, 2019, our Board of Directors authorized an additional increase of 
approximately $1.5 billion to its previous share repurchase authorization.  As of December 31, 2019, approximately $2.0 billion 
remained under our share repurchase authorization. Shares may be repurchased from time to time in the open market, private 
purchases, through forward, derivative, accelerated repurchase or automatic repurchase transactions or otherwise (including through 
the purchase of warrants). Certain of our share repurchases have been and may from time to time be effected through Exchange Act 
Rule 10b5-1 repurchase plans. 

We did not repurchase any shares of AIG Common Stock during 2019. The timing of any future repurchases will depend on market 
conditions, our business and strategic plans, financial condition, results of operations, liquidity and other factors. The repurchase of 
AIG Common Stock is also subject to the terms of AIG’s outstanding Series A Preferred Stock, pursuant to which AIG may not (other 
than in limited circumstances) purchase, redeem or otherwise acquire AIG Common Stock unless the full dividends for the latest 
completed dividend period on all outstanding shares of Series A Preferred Stock have been declared and paid or provided for.            

AIG | 2019 Form 10-K                         293 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) 

The following table presents a rollforward of Accumulated other comprehensive income (loss): 

ITEM 8 | Notes to Consolidated Financial Statements |  18 . E q ui t y 

Unrealized Appreciation 

(Depreciation) of Fixed 

Unrealized 

Fair Value of 

Liabilities Under 

Maturity Securities on 

Appreciation 

Foreign 

Retirement 

Fair Value Option 

Which Other-Than- 

(Depreciation) 

Currency 

Plan 

Attributable to 

Temporary Credit 

of All Other 

Translation 

Liabilities 

Changes in 

(in millions) 

Impairments Were Taken 

Investments 

Adjustments 

Adjustment 

Own Credit Risk 

Total 

Balance, January 1, 2017, net of tax 

Change in unrealized appreciation 

of investments 

Change in deferred policy acquisition costs  

*
adjustment and other

Change in future policy benefits 

Change in foreign currency translation adjustments 

Change in net actuarial loss 

Change in prior service cost 

Change in deferred tax asset (liability) 

Total other comprehensive income 

Noncontrolling interests 

$ 

426  $ 

6,405  $ 

(2,629)  $ 

(972)  $ 

-  $ 

3,230 

394   

3,668   

23   

-   

-   

-   

-   
(50)  

367 

- 

(1,282)  

(1,102)  

-   

-   

-   
4   

1,288 

- 

-   

-   

-   

547   

-   

-   
(8)  

539 

- 

-   

-   

-   

-   

110   

9   
(78)  

41 

- 

- 

- 

- 

- 

- 

- 
- 

- 

- 

4,062 

(1,259) 

(1,102) 

547 

110 

9 
(132) 

2,235 

- 

Balance, December 31, 2017, net of tax 

$ 

793  $ 

7,693  $ 

(2,090)  $ 

(931)  $ 

Cumulative effect of change in accounting principles 

169 

(285) 

(284) 

(183) 

-  $ 

5,465 

7 

(576) 

Change in unrealized depreciation 

of investments 

Change in deferred policy acquisition costs  

adjustment and other 

Change in future policy benefits 

Change in foreign currency translation adjustments 

Change in net actuarial loss 

Change in prior service credit 

Change in deferred tax asset (liability) 

Change in fair value of liabilities under fair value 

option attributable to changes in own credit risk 

Total other comprehensive income (loss) 

Noncontrolling interests 

(1,320)  

(8,688)  

(57)  

-   

-   

-   

-   

1,300   

1,711   

-   

-   

-   

377   

702   

-   

-   

(1,000) 

(4,975) 

- 

7 

-   

-   

-   

(314)  

-   

-   

(35)  

-   

(349) 

2 

-   

-   

-   

-   

(23)  

(4)  

55   

-   

28 

- 

- 

- 

- 

- 

- 

- 

- 

3 

3 

- 

(10,008) 

1,243 

1,711 

(314) 

(23) 

(4) 

1,099 

3 

(6,293) 

9 

Balance, December 31, 2018, net of tax 

$ 

(38)  $ 

2,426  $ 

(2,725)  $ 

(1,086)  $ 

10  $ 

(1,413) 

Change in unrealized appreciation 

of investments 

Change in deferred policy acquisition costs  

*
adjustment and other

Change in future policy benefits 

Change in foreign currency translation adjustments 

Change in net actuarial loss 

Change in prior service credit 

842   

13,333   

15   

-   

-   

-   

-   

(1,871)  

(4,462)  

-   

-   

-   

Change in deferred tax asset (liability) 

(196)  

(1,311)  

Change in fair value of liabilities under fair value 

option attributable to changes in own credit risk 

Total other comprehensive income (loss) 

Noncontrolling interests 

-   

661 

- 

-   

5,689 

16 

-   

-   

-   

135   

-   

-   

(31)  

-   

104 

4 

-   

-   

-   

-   

(58)  

(2)  

24   

-   

(36) 

- 

- 

- 

- 

- 

- 

- 

- 

(3) 

(3) 

- 

14,175 

(1,856) 

(4,462) 

135 

(58) 

(2) 

(1,514) 

(3) 

6,415 

20 

Balance, December 31, 2019, net of tax 

$ 

623  $ 

8,099  $ 

(2,625)  $ 

(1,122)  $ 

7  $ 

4,982 

* 

Includes net unrealized gains and losses attributable to businesses held for sale at December 31, 2019 and December 31, 2017.  

294                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents the other comprehensive income (loss) reclassification adjustments for the years ended 
December 31, 2019, 2018 and 2017: 

ITEM 8 | Notes to Consolidated Financial Statements |  18 . E q ui t y  

Unrealized Appreciation 

(Depreciation) of Fixed 

Unrealized 

Fair Value of     

Liabilities Under 

Maturity Securities on 

Appreciation 

Foreign 

Retirement 

Fair Value Option 

Which Other-Than- 

(Depreciation) 

Currency 

Plan 

Attributable to 

Temporary Credit 

of All Other 

Translation 

Liabilities 

Changes in 

Impairments Were Taken 

Investments 

Adjustments 

Adjustment 

Own Credit Risk 

Total 

(in millions) 

December 31, 2017 

Unrealized change arising during period 

$ 

467  $ 

2,052  $ 

547  $ 

24  $ 

-  $ 

3,090 

Less: Reclassification adjustments 

included in net income 

Total other comprehensive income, 

before income tax expense (benefit) 

Less: Income tax expense (benefit) 

Total other comprehensive income, 

net of income tax expense (benefit) 

December 31, 2018 

Unrealized change arising during period 

Less: Reclassification adjustments 

included in net income 

Total other comprehensive income (loss), 

before income tax expense (benefit) 

Less: Income tax expense (benefit) 

Total other comprehensive income (loss), 

net of income tax expense (benefit) 

December 31, 2019 

Unrealized change arising during period 

Less: Reclassification adjustments 

included in net income 

Total other comprehensive income (loss), 

before income tax expense (benefit) 

Less: Income tax expense (benefit) 

Total other comprehensive income (loss), 

$ 

$ 

$ 

$ 

50 

417 

50 

768 

- 

(95) 

1,284 

(4) 

547 

8 

119 

78 

- 

- 

- 

723 

2,367 

132 

367  $ 

1,288  $ 

539  $ 

41  $ 

-  $ 

2,235 

(1,372) 

(5,811) 

(314) 

(61) 

3  $ 

(7,555) 

5   

(134)  

-   

(34)  

(1,377)  

(377)  

(5,677)  

(702)  

(314)  

35   

(27)  

(55)  

- 

3 

- 

(163) 

(7,392) 

(1,099) 

(1,000)  $ 

(4,975)  $ 

(349)  $ 

28  $ 

3  $ 

(6,293) 

853  $ 

7,324  $ 

135  $ 

(97)  $ 

(3)  $ 

8,212 

(4) 

324 

857 

196 

7,000 

1,311 

- 

135 

31 

(37) 

(60) 

(24) 

- 

283 

(3) 

- 

7,929 

1,514 

net of income tax expense (benefit) 

$ 

661  $ 

5,689  $ 

104  $ 

(36)  $ 

(3)  $ 

6,415 

AIG | 2019 Form 10-K                         295 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents the effect of the reclassification of significant items out of Accumulated other comprehensive 
income on the respective line items in the Consolidated Statements of Income: 

ITEM 8 | Notes to Consolidated Financial Statements |  18 . E q ui t y 

Years Ended December 31, 
(in millions)  

Unrealized appreciation (depreciation) of fixed 
maturity securities on which other-than-temporary 
credit impairments were taken 

Amount Reclassified  
from Accumulated Other  
Comprehensive Income 

2019  

2018 

2017  

Affected Line Item in the 
Consolidated Statements of Income 

Investments 
Total 

$ 

(4)  $ 
(4) 

5  $ 
5 

50  Other realized capital gains 
50 

Unrealized appreciation (depreciation) of all other 
investments 

Investments 
Deferred acquisition costs adjustment 
Future policy benefits 
Total 

Change in retirement plan liabilities adjustment 

324 
- 
- 
324 

(134) 
- 
- 
(134) 

463  Other realized capital gains 
305 
- 
768 

Amortization of deferred policy acquisition costs 
Policyholder benefits and losses incurred 

Prior-service credit 
Actuarial losses 
Total 
Total reclassifications for the year 

- 
(37) 
(37) 
283  $ 

1 
(35) 
(34) 
(163)  $ 

5 
(100) 
(95) 
723 

* 
* 

$ 

*  These Accumulated other comprehensive income components are included in the computation of net periodic pension cost. For additional information see Note 22 

herein.

296                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  19 . E a rni n gs  P er  C o m mo n  S har e  

19. Earnings Per Common Share (EPS) 

The basic EPS computation is based on the weighted average number of common shares outstanding, adjusted to reflect all stock 
dividends and stock splits. The diluted EPS computation is based on those shares used in the basic EPS computation plus shares 
that would have been outstanding assuming issuance of common shares for all dilutive potential common shares outstanding and 
adjusted to reflect all stock dividends and stock splits.  

The following table presents the computation of basic and diluted EPS:  

Years Ended December 31, 

(dollars in millions, except per common share data) 

Numerator for EPS: 

Income (loss) from continuing operations 

Less: Net income from continuing operations attributable to noncontrolling interests 

Less: Preferred stock dividends 

Income (loss) attributable to AIG common shareholders from continuing operations 
Income (loss) from discontinued operations, net of income tax expense 

Net income (loss) attributable to AIG common shareholders 

Denominator for EPS: 

Weighted average common shares outstanding — basic 

Dilutive common shares 
Weighted average common shares outstanding — diluted(a)(b) 

Income (loss) per common share attributable to AIG common shareholders: 

Basic: 

Income (loss) from continuing operations 

Income (loss) from discontinued operations 

Income (loss) attributable to AIG common shareholders 

Diluted: 

Income (loss) from continuing operations 

Income (loss) from discontinued operations 

Income (loss) attributable to AIG common shareholders 

2019 

2018 

2017 

4,121  $ 
821 

22 

3,278 

48 
3,326  $ 

103  $ 

(6,060) 

67 

- 

36 

(42) 

(6)  $ 

28 

- 

(6,088) 

4 

(6,084) 

876,750,264 

12,761,682 

889,511,946 

898,405,537 

930,561,286 

11,735,705 

- 

910,141,242 

930,561,286 

3.74  $ 
0.05  $ 
3.79  $ 

3.69  $ 
0.05  $ 
3.74  $ 

0.04  $ 

(0.05)  $ 

(0.01)  $ 

0.04  $ 

(0.05)  $ 

(0.01)  $ 

(6.54) 

- 

(6.54) 

(6.54) 

- 

(6.54) 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

(a)  Shares in the diluted EPS calculation represent basic shares for 2017 due to the net loss in that period. The number of common shares excluded from the calculation 

was 22,412,682 shares. 

(b)  Dilutive shares included our share-based employee compensation plans and a weighted average portion of the 10-year warrants issued to AIG shareholders as part of 
AIG’s recapitalization in January 2011.  The number of shares excluded from diluted shares outstanding were 20.0 million, 19.6 million and 1.7 million for the years 
ended December 31, 2019, 2018 and 2017, respectively, because the effect of including those shares in the calculation would have been anti-dilutive.   

AIG | 2019 Form 10-K                         297 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  20 . S t at u t or y  F i na n cia l  Da ta  a n d  Re s tr i c ti on s  

20. Statutory Financial Data and Restrictions 

The following table presents statutory net income (loss) and capital and surplus for our General Insurance companies and 
our Life and Retirement companies in accordance with statutory accounting practices: 

(in millions) 
Years Ended December 31, 
Statutory net income (loss)(a)(b): 
General Insurance companies: 

Domestic 
Foreign 

Total General Insurance companies 
Life and Retirement companies: 

Domestic 
Foreign 

Total Life and Retirement companies 
At December 31, 
Statutory capital and surplus(a)(b): 
General Insurance companies: 

Domestic 
Foreign 

Total General Insurance companies 
Life and Retirement companies: 

Domestic 
Foreign 

Total Life and Retirement companies 
Aggregate minimum required statutory capital and surplus: 
General Insurance companies: 

Domestic 
Foreign 

Total General Insurance companies 
Life and Retirement companies: 

Domestic 
Foreign 

Total Life and Retirement companies 

2019 

2018 

2017 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

1,482  $ 
1,382 
2,864  $ 

310  $ 

3,356 
3,666  $ 

17,433  $ 
16,230 
33,663  $ 

9,227  $ 
5,264 
14,491  $ 

4,178  $ 
8,645 
12,823  $ 

3,383  $ 
1,229 
4,612  $ 

(1,030)  $ 
558 
(472)  $ 

671  $ 
(553) 
118  $ 

(978) 
(318) 
(1,296) 

1,066 
21 
1,087 

17,435 
15,709 
33,144 

9,454 
1,809 
11,263 

4,393 
8,456 
12,849 

3,301 
1,159 
4,460 

(a)  Excludes discontinued operations and other divested businesses. Statutory capital and surplus and net income (loss) with respect to foreign operations are as of 

November 30.  

(b)  The 2019 amounts reflect our best estimate of the statutory net income, capital and surplus as of the date of AIG’s Form 10-K filing. In aggregate, the 2018 General 
Insurance companies and Life and Retirement companies statutory net income increased by $1.1 billion and the 2018 General Insurance companies and Life and 
Retirement companies statutory capital and surplus decreased by $1.4 billion, compared to the amounts previously reported in our Annual Report on Form 10-K for the 
year ended December 31, 2018, due to finalization of statutory filings and revision of prior period number presented herein. 

Our insurance subsidiaries file financial statements prepared in accordance with statutory accounting practices prescribed or 
permitted by domestic and foreign insurance regulatory authorities. The principal differences between statutory financial statements 
and financial statements prepared in accordance with U.S. GAAP for domestic companies are that statutory financial statements do 
not reflect DAC, some bond portfolios may be carried at amortized cost, investment impairments are determined in accordance with 
statutory accounting practices, assets and liabilities are presented net of reinsurance, policyholder liabilities are generally valued 
using more conservative assumptions and certain assets are non-admitted. 

For domestic insurance subsidiaries, aggregate minimum required statutory capital and surplus is based on the greater of the RBC 
level that would trigger regulatory action or minimum requirements per state insurance regulation. Capital and surplus requirements of 
our foreign subsidiaries differ from those prescribed in the U.S., and can vary significantly by jurisdiction. At both December 31, 2019 
and 2018, all domestic and foreign insurance subsidiaries individually exceeded the minimum required statutory capital and surplus 
requirements and all domestic insurance subsidiaries individually exceeded RBC minimum required levels. 

298                            AIG | 2019 Form 10-K 

  
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  20 . S t at u t or y  F i na n cia l  Da ta  a n d  Re s tr i c ti on s  

At December 31, 2019 and 2018, our domestic insurance subsidiaries used the following permitted practices that resulted in reported 
statutory surplus or risk-based capital that is significantly different from the statutory surplus or risk based capital that would have 
been reported had NAIC statutory accounting practices or the prescribed regulatory accounting practices of their respective state 
regulator been followed in all respects: 

 

In 2015, a domestic life insurance subsidiary domiciled in Texas adopted a permitted statutory accounting practice to report 
derivatives used to hedge interest rate risk on product-related embedded derivatives at amortized cost instead of fair value. In 
2018, the permitted practice was expanded to include additional derivative instruments utilized for the same purpose and to also 
include an additional domestic life insurance subsidiary domiciled in Texas. This permitted practice resulted in an increase in the 
statutory surplus of our subsidiaries of $438 million at December 31, 2018. This permitted practice expired for periods after 
September 30, 2019 and was not renewed. 

  Effective December 31, 2019 and subsequent reporting periods through September 30, 2020, a domestic life insurance subsidiary 
domiciled in Texas adopted a permitted statutory accounting practice to recognize an admitted asset related to the notional value 
of coverage defined in an excess of loss (XoL) reinsurance agreement, net of specified amounts.  This reinsurance agreement has 
a 20 year term and provides coverage to the subsidiary for aggregate claims incurred during the agreement term associated with 
guaranteed minimum withdrawal benefits on certain fixed index annuities exceeding an attachment point defined in the treaty.  The 
permitted practice allows the subsidiary to manage its reserves in a manner more in line with anticipated principle-based reserving 
requirements once they have been developed.  This permitted practice resulted in an increase in the statutory surplus of this 
subsidiary of approximately $285 million at December 31, 2019.  The subsidiary may seek continuation of the permitted practice 
beyond September 30, 2020, subject to the approval of its domiciliary regulator. 

  As described in Note 14, our domestic property and casualty insurance subsidiaries domiciled in New York, Pennsylvania and 

Delaware discount non-tabular workers’ compensation reserves based on applicable prescribed or approved regulations, or in the 
case of our Delaware subsidiary, based on a permitted practice.  This practice did not have a material impact on our statutory 
surplus, statutory net income (loss) or risk-based capital. 

Regulation XXX requires U.S. life insurers to establish additional statutory reserves for term life insurance policies with long-term 
premium guarantees and universal life policies with secondary guarantees (ULSGs). In addition, Guideline AXXX clarifies the 
application of Regulation XXX as to these guarantees, including certain ULSGs.  

Domestic life insurance subsidiaries manage the capital impact of statutory reserve requirements under Regulation XXX and 
Guideline AXXX through unaffiliated and affiliated reinsurance transactions. The affiliated life insurers providing reinsurance capacity 
for such transactions are fully licensed insurance companies and are not formed under captive insurance laws.  

Under the other intercompany reinsurance arrangement, certain Regulation XXX and Guideline AXXX reserves related to a closed 
block of in-force business are ceded to an affiliated off-shore life insurer, which is licensed as a class E insurer under Bermuda law. 
This reinsurance arrangement does not meet the criteria for reinsurance accounting under U.S. GAAP; therefore, deposit accounting 
is applied by the assuming off-shore life insurer. Letters of credit are used to support the credit for reinsurance provided by the 
affiliated off-shore life insurer. 

For additional information regarding these letters of credit see Note 9 herein.   

SUBSIDIARY DIVIDEND RESTRICTIONS 

Payments of dividends to us by our insurance subsidiaries are subject to certain restrictions imposed by regulatory authorities. With 
respect to our domestic insurance subsidiaries, the payment of any dividend requires formal notice to the insurance department in 
which the particular insurance subsidiary is domiciled. For example, unless permitted by the Superintendent of Financial Services, 
property casualty companies domiciled in New York generally may not pay dividends to shareholders that, in any 12-month period, 
exceed the lesser of 10 percent of such company’s statutory policyholders’ surplus or 100 percent of its “adjusted net investment 
income,” for the previous year, as defined. Generally, less severe restrictions applicable to both property casualty and life insurance 
companies exist in most of the other states in which our insurance subsidiaries are domiciled. Under the laws of many states, an 
insurer may pay a dividend without prior approval of the insurance regulator when the amount of the dividend is below certain 
regulatory thresholds. Other foreign jurisdictions may restrict the ability of our foreign insurance subsidiaries to pay dividends. Various 
other regulatory restrictions also limit cash loans and advances to us by our subsidiaries. 

Largely as a result of these restrictions, approximately $44.1 billion of the statutory capital and surplus of our consolidated insurance 
subsidiaries were restricted from transfer to AIG Parent without prior approval of state insurance regulators at December 31, 2019.  

To our knowledge, no AIG insurance company is currently on any regulatory or similar “watch list” with regard to solvency. 

AIG | 2019 Form 10-K                         299 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  20 . S t at u t or y  F i na n cia l  Da ta  a n d  Re s tr i c ti on s  

PARENT COMPANY DIVIDEND RESTRICTIONS 

At December 31, 2019, our ability to pay dividends is not subject to any significant contractual restrictions, but remains subject to 
regulatory restrictions.  

For additional information about our ability to pay dividends to our shareholders see Note 18 herein.

21. Share-Based Compensation Plans  

The following table presents our total share-based compensation expense: 

Years Ended December 31, 
(in millions) 
Share-based compensation expense - pre-tax(a) 
Share-based compensation expense - after tax(b) 

$ 

2019  
314  $ 
248 

2018  
337  $ 
266 

2017 
353 
229 

(a)  As a result of accelerated vesting events, such as retirement eligibility in the year of grant and involuntary terminations, we recognized $82 million, $104 million and 

$196 million in 2019, 2018 and 2017, respectively, prior to the end of the specified vesting periods. It is our policy to reverse compensation expense for forfeited awards 
when they occur. 

(b)  We also recognized $27 million of additional tax expense due to share settlements occurring in 2019. 

EMPLOYEE PLANS 

The Company sponsors several stock compensation programs under the AIG Long Term Incentive Plan and its predecessor plan, the 
AIG 2013 Long Term Incentive Plan (each as applicable, the LTIP), which are governed by the AIG 2013 Omnibus Incentive Plan 
(Omnibus Plan). Our share-settled awards are settled with previously acquired shares held in AIG’s treasury.  

AIG 2013 Omnibus Incentive Plan 

The Omnibus Plan, which replaced the AIG 2010 Stock Incentive Plan (2010 Plan), was adopted at the 2013 Annual Meeting of 
Shareholders and provides for the grants of share-based awards to our employees and non-employee directors. The total number of 
shares that may be granted under the Omnibus Plan (the reserve) is the sum of 1) 45 million shares of AIG Common Stock, plus 2) 
the number of authorized shares that remained available for issuance under the 2010 Plan when the Omnibus Plan became effective, 
plus 3) the number of shares of AIG Common Stock relating to outstanding awards under the 2010 Plan at the time the Omnibus Plan 
became effective that subsequently are forfeited, expired, terminated or otherwise lapse or are settled in cash. Each share-based unit 
granted under the Omnibus Plan reduces the number of shares available for future grants by one share. However, shares with 
respect to awards that are forfeited, expired or settled for cash, and shares withheld for taxes on awards (other than options and stock 
appreciation rights awards) are returned to the reserve.   

During 2019, performance share units (PSUs), restricted stock units (RSUs), stock options and deferred stock units (DSUs) 
(collectively, units) were granted under the Omnibus Plan and  31,537,171 shares are available for future grants as of December 31, 
2019. Units are issued to employees as part of our long-term incentive program, generally in March of any given year, and are also 
issued for off-cycle grants, which are made from time to time during the year generally as sign-on awards to new hires or as a result 
of a change in employee status. 

AIG Long Term Incentive Plan 

Long-Term Incentive Awards 

The LTIP provides for an annual award to certain employees, including our senior executive officers and other highly compensated 
employees that may be comprised of PSUs, RSUs and/or stock options. 

The number of PSUs issued on the grant date (the target) provides the opportunity for the LTIP participant to receive shares of AIG 
Common Stock based on AIG achieving specified performance goals at the end of a three-year performance period.  These 
performance goals are pre-established by AIG’s Compensation and Management Resources Committee (CMRC)  for each annual 
grant and may differ from year to year. The actual number of PSUs earned can vary from zero to 200 percent of the target for the 
2019, 2018 and 2017 awards, depending on AIG’s performance relative to a specified peer group or against pre-established financial 
goals, as applicable. 

RSUs and stock options are earned based solely on continued service by the participant.  

300                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  21 . S h are - Ba se d  C o m pe ns a ti o n  Pla ns 

Vesting occurs on January 1 of the year immediately following the end of the three-year performance period. For awards granted prior 
to 2017, vesting occurs in three equal installments beginning on January 1 of the year immediately following the end of a performance 
period and January 1 of each of the next two years.  Recipients must be employed at each vesting date to be entitled to share 
delivery, except upon the occurrence of an accelerated vesting event, such as an involuntary termination without cause, disability, 
retirement eligibility or death during the vesting period.   

LTI awards accrue dividend equivalent units (DEUs) in the form of additional PSUs and/or RSUs whenever a cash dividend is 
declared on shares of AIG Common Stock; the DEUs are subject to the same vesting terms and conditions as the underlying unit.   

Unit Valuation 

The fair value of time-vesting RSUs as well as PSUs that are earned based on certain company-specific metrics was based on the 
closing price of AIG Common Stock on the grant date; while the fair value of PSUs that are earned based on AIG’s relative total 
shareholder return (TSR) was determined on the grant date using a Monte Carlo simulation. 

The following table presents the assumptions used to estimate the fair value of PSUs that vest based on AIG’s TSR: 

Expected dividend yield(a) 
Expected volatility(b) 
Risk-free interest rate(c) 

2017 
2.37  % 
17.58  % 
2.00  % 

(a)  The dividend yield is the projected annualized AIG dividend yield estimated by Bloomberg Professional service as of the valuation date. 

(b)  The expected volatility is based on the historical volatility of the stock price for the 360 most recent trading days prior to the valuation date estimated by Bloomberg 

Professional service. 

(c)  The risk-free interest rate is the continuously compounded interest rate for the term between the valuation date and the end of the performance period that is assumed 

to be constant and equal to the interpolated value between the closest data points on the U.S. dollar LIBOR-swap curve as of the valuation date.    

Modification of LTI awards 

During the fourth quarter of 2017, the Company modified the LTI awards by issuing time-vesting RSUs and canceling some 
performance based units. The modification applied to most recipients who participate in the 2015, 2016 and 2017 LTI awards, 
excluding the Company’s senior executives. The newly granted RSUs vest in installments over a period of up to three years. We 
incurred incremental compensation expense of $142 million as a result of these actions. We recognized $71 million in 2017, 
$48 million in 2018, $12 million in 2019 and the remainder will be recognized through December 2020. 

During the third quarter of 2019, we added a modifier to the 2019 performance share units awarded to certain senior executives to 
cap payout at 100 percent of target if our total shareholder return for the three-year performance period is below peer median. We did 
not recognize any incremental compensation expense as a result of this modification. 

The following table summarizes outstanding share-settled LTI awards(a): 

As of or for the Year 
Ended December 31, 2019(b) 
Unvested, beginning of year 

Granted 
Vested(c) 
Forfeited(d) 

Unvested, end of year(e) 

Number of Units 

Weighted Average  
 Grant-Date Fair Value  

2019 LTI 

2018 LTI 

2017 LTI 
-  3,322,028  1,579,995 
- 
5,499 
(529,576) 
(540,580) 
(140,957)  (1,039,415) 

2016 LTI 
640,660 
- 
456,396 
(873,692) 

2015 LTI 
272,332 
- 
(250,708) 
(21,624) 

2019 LTI  2018 LTI  2017 LTI  2016 LTI  2015 LTI 
-  $  55.32  $  62.32  $  61.55  $  60.51 
$ 
- 
- 
60.51 
64.22 
60.40 
64.97 

- 
53.85 
50.88 

47.57 
55.72 
55.47 

44.81 
44.39 
44.28 

6,185,729 
(1,445,746) 
(216,085) 

4,523,898  2,656,994 

- 

223,364 

- 

$  44.98  $  55.21  $ 

-  $  62.14  $ 

- 

(a)  Excludes stock options, other RSUs and DSUs, which are discussed under Stock Options, Other RSU Grants and Non-Employee Plan, respectively. 

(b)  Except for the 2015 LTI, 2016 LTI and 2017 LTI awards, PSUs represent target amount granted, and does not reflect potential increases or decreases that could result 
from the final outcome of the performance goals for the respective awards, which is determined by the CMRC in the quarter after the applicable performance period 
ends.  

(c)  Also reflects units that vest as a result of an accelerated vesting event that occurred prior to the specified vesting date. 

(d) Includes PSUs for which the performance metric was not met at the end of the performance period. 

(e)  At December 31, 2019, the total unrecognized compensation cost for outstanding RSUs and PSUs was $203 million and the weighted-average and expected period of 

years over which that cost is expected to be recognized are 0.96 year and 2 years.    

AIG | 2019 Form 10-K                         301 

  
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  21 . S h are - Ba se d  C o m pe ns a ti o n  Pla ns 

Stock Options 

Stock options were issued in 2019 and 2018 as part of the 2019 and 2018 LTI awards, and in 2017 and 2018 to certain newly hired 
senior executives. Option awards are generally granted with an exercise price equal to the market price of the company’s stock on the 
grant date. The fair value of the options was estimated on the grant date using the Black-Scholes model for the time-vesting options, 
and a Monte Carlo simulation for the hurdle-vesting options using the assumptions noted in the following table. 

The following weighted-average assumptions were used for stock options granted: 

Expected annual dividend yield(a) 
Expected volatility(b) 
Risk-free interest rate(c) 
Expected term(d) 

2019 
2.86  % 
23.17  % 
2.47  % 
6.38  years 

2018 
2.32  % 
23.29  % 
2.83  % 
4.50 - 6.47 years 

2017 
2.03  % 
20.96  % 
1.94  % 

4.5  years 

(a)  The dividend yield is the projected annualized AIG dividend yield estimated by Bloomberg Professional service as of the valuation date.  

(b)  The expected volatility is based on the implied volatility of 24 months stock option estimated by the Bloomberg Professional service as of the valuation date. 

(c)  The risk-free interest rate is the continuously compounded interest rate for the term between the valuation date and the expiration date that is assumed to be constant 

and equal to the interpolated value between the closet data points on the U.S. dollar LIBOR-swap curve as of the valuation date. 

(d)  The contractual terms are 7 and 10 years from the date of grant. 

The following table provides a rollforward of stock option activity: 

As of or for the Year 

Ended December 31, 2019 

Weighted Average 

Remaining 

Intrinsic Values 

Units 

Exercise Price 

Contractual Life 

(in millions) 

Weighted Average 

Aggregate 

Outstanding, beginning of year 

5,205,799 

$ 

Granted 

Exercised 

Forfeited or expired 

Outstanding, end of year 

Exercisable, end of year 

3,235,290 

(36,194) 

(39,004) 

8,365,891 

1,330,226 

$ 

$ 

58.99 

44.89 

47.61 

44.28 

53.66 

57.28 

7.38 

7.65 

3.53 

$ 

$ 

22 

1 

The weighted average grant-date fair value of stock options granted during 2019, 2018 and 2017 was $10.01, $11.08 and $10.54, 
respectively.  As of December 31, 2019, we recognized $28.1 million of expense, while $22 million was unrecognized and is expected 
to be amortized up to 2.00 years.  

Other RSU Grants 

The Company may issue time-vesting RSUs for various reasons including, as a sign-on bonus, retention grant or replacement award 
in an acquisition. Vesting for these awards generally ranges from 1 to 3 years and is contingent on continuous service.  

The following table summarizes outstanding share-settled RSU grants.  

As of or for the Year 
Ended December 31, 
Unvested, beginning of year 

Granted 
Vested 
Forfeited 

Unvested, end of year 

Number of Units 

2019 
1,634,610 
399,779 
(774,350) 
(28,854) 
1,231,185 

2018 
595,250 
1,385,929 
(342,481) 
(4,088) 
1,634,610 

2017 
- 
869,241 
(273,991) 
- 
595,250 

Weighted Average  
 Grant-Date Fair Value  
2019  
56.11  $ 
52.40 
57.32 
55.23 
54.17  $ 

2018  
62.93  $ 
54.07 
59.68 
60.31 
56.11  $ 

2017 
- 
63.02 
63.21 
- 
62.93 

$ 

$ 

We recognized $41.6 million of expense related to these RSU grants in 2019. Total unrecognized compensation cost related to these 
grants was $35 million and the weighted-average and expected period of years over which that cost is expected to be recognized are 
0.88 years and 3.25 years at December 31, 2019. 

302                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  21 . S h are - Ba se d  C o m pe ns a ti o n  Pla ns 

NON-EMPLOYEE PLAN 

Our non-employee directors, who serve on our Board of Directors, receive share-based compensation in the form of fully vested 
DSUs with delivery deferred until retirement from the Board. DSUs granted in 2019, 2018 and 2017 accrue DEUs equal to the amount 
of any regular quarterly dividend that would have been paid by AIG if the shares of AIG Common Stock underlying the DSUs had 
been outstanding. In 2019, 2018 and 2017, we granted to non-employee directors 49,706, 39,092 and 32,067 DSUs, respectively, 
under the 2013 Plan, and recognized expense of $2.6 million, $2.1 million and $2.0 million, respectively.

22. Employee Benefits  

PENSION PLANS 

We offer various defined benefit plans to eligible employees. Effective January 1, 2016, the U.S. defined benefit pension plans were 
frozen. Consequently, these plans are closed to new participants and current participants no longer earn benefits.  

The U.S. AIG Retirement Plan (the qualified plan) is a noncontributory defined benefit plan subject to the provisions of ERISA. In 
2012, the qualified plan was converted to a cash balance formula comprised of pay credits based on six percent of a plan participant’s 
annual compensation (subject to IRS limitations) and annual interest credits. Although benefits are frozen, these interest credits 
continue to accrue on the cash balance accounts of active participants, who also accrue years of service for purposes of early 
retirement eligibility and subsidies. Employees can take their vested benefits when they leave AIG as a lump sum or an annuity 
option.   

Employees satisfying certain age and service requirements (i.e., grandfathered employees) remain covered under the average pay 
formula that was in effect prior to the conversion.  The final average pay formula is based upon a percentage of final average 
compensation multiplied by years of credited service, up to 44 years.  Grandfathered employees will receive the higher of the benefit 
under the cash balance formula or the final average pay formula at retirement.   

In the U.S. we also sponsor non-qualified unfunded defined benefit plans, such as the AIG Non-Qualified Retirement Income Plan 
(AIG NQRIP) for certain employees, including key executives, designed to supplement pension benefits provided by the qualified 
plan.  The AIG NQRIP provides a benefit equal to the reduction in benefits under the qualified plan as a result of federal tax limitations 
on compensation and benefits payable.  

Non-U.S. defined benefit plans generally are either based on the employee’s years of credited service and compensation in the years 
preceding retirement or on points accumulated based on the employee’s job grade and other factors during each year of service. 

POSTRETIREMENT PLANS 

U.S. postretirement medical and life insurance benefits are based upon the employee attaining the age of 55 and having a minimum 
of ten years of service, which was reduced to 5 years in 2019 for medical coverage only. Eligible employees who have medical 
coverage can enroll in retiree medical upon termination of employment. Medical benefits are contributory, while the life insurance 
benefits, which are closed to new employees, are generally non-contributory. Retiree medical contributions vary from none for pre-
1989 retirees to actual premium payments reduced by certain subsidies for post-1992 retirees. These retiree contributions are subject 
to annual adjustments. Other cost sharing features of the medical plan include deductibles, coinsurance, Medicare coordination, and 
an employer subsidy for grandfathered employees only.    

Postretirement benefits are offered in certain non-U.S. countries and vary by geographic location. 

AIG | 2019 Form 10-K                         303 

  
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  22 .  E m pl o ye e  B e n ef i t s  

The following table presents the funded status of the plans reconciled to the amount reported in the Consolidated Balance 
Sheets. The measurement date for most of the non-U.S. defined benefit pension and postretirement plans is November 30, 
consistent with the fiscal year end of the sponsoring companies. For all other plans, measurement occurs as of 
December 31. 

As of or for the Years Ended 
December 31, 
(in millions) 
Change in projected benefit obligation: 
Benefit obligation, beginning of year 
Service cost 
Interest cost 
Actuarial (gain) loss 
Benefits paid: 
AIG assets 
Plan assets 
Plan amendment 
Curtailments 
Settlements 
Foreign exchange effect 
Other 

Projected benefit obligation, end of year 
Change in plan assets: 

Fair value of plan assets, beginning 

Pension  

Postretirement 

U.S. Plans(a)(b) 
2019 

2018 

  Non-U.S. Plans(a) 
2019 

2018 

U.S. Plans  
2019 

2018 

  Non-U.S. Plans  
2018 

2019 

$  4,553  $  5,091  $ 

1,138  $  1,202  $ 

5 
176 
536 

(18) 
(279) 
- 
- 
- 
- 
(1) 

5 
162 
(383) 

(16) 
(306) 
- 
- 
- 
- 
- 

21 
15 
91 

(8) 
(33) 
- 
(2) 
(67) 
18 
1 

22 
16 
(28) 

(9) 
(32) 
3 
- 
(5) 
(31) 
- 

$  4,972  $  4,553  $ 

1,174  $  1,138  $ 

172  $ 
1 
6 
15 

(13) 
- 
- 
- 
- 
- 
- 
181  $ 

190  $ 
1 
6 
(10) 

(15) 
- 
- 
- 
- 
- 
- 
172  $ 

50  $ 
1 
2 
8 

(1) 
- 
- 
- 
- 
1 
- 
61  $ 

63 
1 
2 
(14) 

(1) 
- 
- 
- 
- 
(1) 
- 
50 

of year 

$  3,840  $  4,350  $ 

Actual return on plan assets, net of expenses 
AIG contributions 
Benefits paid: 
AIG assets 
Plan assets 

Settlements 
Foreign exchange effect 
Other 

744 
178 

(18) 
(279) 
- 
- 
- 

(204) 
16 

(16) 
(306) 
- 
- 
- 

Fair value of plan assets, end of year 
Funded status, end of year 
Amounts recognized in the balance  

$  4,465  $  3,840  $ 
(713)  $ 
$ 

(507) $ 

861  $ 
64 
63 

875  $ 
6 
51 

-  $ 
- 
13 

-  $ 
- 
15 

-  $ 
- 
1 

- 
- 
1 

(8) 
(33) 
(67) 
19 
- 
899  $ 
(275)  $ 

(9) 
(32) 
(5) 
(25) 
- 
861  $ 
(277) $ 

(13) 
- 
- 
- 
- 
-  $ 
(181) $ 

(15) 
- 
- 
- 
- 
-  $ 
(172)  $ 

(1) 
- 
- 
- 
- 
-  $ 
(61) $ 

(1) 
- 
- 
- 
- 
- 
(50) 

sheet: 
Assets 
Liabilities 
Total amounts recognized 

Pre-tax amounts recognized in Accumulated 

other comprehensive income (loss): 
Net gain (loss) 
Prior service (cost) credit 
Total amounts recognized 

$ 

$ 

-  $ 

(507) 
(507) $ 

-  $ 

(713) 
(713)  $ 

65  $ 

(340) 
(275)  $ 

72  $ 

(349) 
(277) $ 

-  $ 

-  $ 

-  $ 

(181) 
(181) $ 

(172) 
(172)  $ 

(61) 
(61) $ 

- 
(50) 
(50) 

$  (1,436) $  (1,450)  $ 

- 

- 

$  (1,436) $  (1,450)  $ 

(195)  $ 
(22) 
(217)  $ 

(149) $ 
(23) 
(172) $ 

10  $ 
- 
10  $ 

26  $ 
- 
26  $ 

(6) $ 
1 
(5) $ 

3 
3 
6 

 (a)  Includes non-qualified unfunded plans of which the aggregate projected benefit obligation was $261 million and $250 million for the U.S. at December 31, 2019 and 

2018, respectively, and $225 million and $201 million for the non-U.S. at December 31, 2019 and 2018, respectively.   

 (b)  The significant decrease in actuarial gains and losses from the prior year is primarily due to a 106 bps decrease in the discount rate in 2019 for the qualified plan.   

304                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  22 . E m pl o ye e B e n ef i t s 

 The following table presents the accumulated benefit obligations for U.S. and non-U.S. pension benefit plans: 

At December 31, 
(in millions) 
U.S. pension benefit plans 
Non-U.S. pension benefit plans 

2019   
4,972  $ 
1,159  $ 

2018 
4,553 
1,125 

$ 
$ 

Defined benefit plan obligations in which the projected benefit obligation was in excess of the related plan assets and the 
accumulated benefit obligation was in excess of the related plan assets were as follows: 

At December 31, 

(in millions) 
Projected benefit obligation 
Accumulated benefit obligation 
Fair value of plan assets 

$ 

PBO Exceeds Fair Value of Plan Assets  
Non-U.S. Plans  

ABO Exceeds Fair Value of Plan Assets  
Non-U.S. Plans  

U.S. Plans  
2019 
4,972  $ 
- 
4,465 

2018 
4,553  $ 
- 
3,840 

2019 
1,005  $ 
- 
605 

2018   
994 

-  $ 

594 

U.S. Plans  
2019 
- 
4,972  $ 
4,465 

2018   
- 
4,553  $ 
3,840 

2019 
- 
931  $ 
605 

2018 
- 
932 
594 

The following table presents the components of net periodic benefit cost with respect to pensions and other postretirement 
benefits: 

Years Ended December 31, 

Pension  

Postretirement 

U.S. Plans 

Non-U.S. Plans 

U.S. Plans 

Non-U.S. Plans 

(in millions) 

2019 

2018 

2017 

2019 

2018 

2017 

2019 

2018 

2017 

2019 

2018 

2017 

$ 

5  $ 

5  $ 

11 

$ 

21  $ 

22  $ 

Components of net periodic benefit 

cost: 

Service cost

*

Interest cost 

Expected return on assets 

Amortization of prior service cost (credit) 

Amortization of net (gain) loss 

176 

162 

166 

(229) 

(283) 

(266) 

- 

35 

- 

28 

- 

26 

Net periodic benefit cost (credit) 

(13) 

(88) 

(63) 

Curtailment gain 

Settlement (credit) charges 

- 

- 

- 

- 

- 

60 

15 

(21) 

2 

5 

22 

- 

(2) 

16 

(25) 

2 

7 

22 

- 

- 

29 

16 

(24) 

- 

12 

33 

(6) 

1 

$ 

1  $ 

1  $ 

6 

- 

- 

(1) 

6 

- 

- 

6 

- 

(1) 

- 

6 

- 

- 

2 

6 

- 

(1) 

(1) 

6 

- 

- 

6 

$ 

1  $ 

1  $ 

2 

- 

(2) 

- 

1 

- 

- 

2 

- 

(2) 

1 

2 

- 

- 

$ 

1  $ 

2  $ 

3 

3 

- 

(1) 

1 

6 

(2) 

- 

4 

9 

Net benefit cost (credit) 

$ 

(13)  $ 

(88)  $ 

(3)  $ 

20  $ 

22  $ 

28 

$ 

6  $ 

6  $ 

Total recognized in Accumulated other 

comprehensive income (loss) 

$ 

14  $ 

(77)  $ 

32 

$ 

(45)  $ 

20  $ 

87 

$ 

(17)  $ 

9  $ 

(2)  $ 

(10)  $ 

12  $ 

Total recognized in net periodic benefit 

cost and other comprehensive 

income (loss) 

$ 

27  $ 

11  $ 

35 

$ 

(65)  $ 

(2)  $ 

59 

$ 

(23)  $ 

3  $ 

(8)  $ 

(11)  $ 

10  $ 

5 

*  Reflects administrative fees for the U.S. pension plans. 

Interest cost for pension and postretirement benefits for our U.S. plans and largest non-U.S. plans is measured by applying the 
specific spot rates along the yield curve to the plans’ corresponding discounted cash flows that comprise the obligation (the Spot Rate 
Approach). This method provides a more precise measurement of interest cost by aligning the timing of the plans’ discounted cash 
flows to the corresponding spot rates on the yield curve. For certain non-U.S. plans, interest cost is measured utilizing a single 
weighted-average discount rate derived from the yield curve used to measure the benefit obligations. 

A 100 basis point increase in the expected long-term rate of return would decrease the 2020 pension expense by approximately $51 
million with all other items remaining the same. A 100 basis point increase in the discount rate would increase the 2020 pension 
expense by approximately $8 million. This is because the increase in the interest cost due to the higher discount rate is larger than 
the decrease in the amortization of the net loss. Conversely, a 100 basis point decrease in the discount rate or expected long-term 
rate of return would increase the 2020 pension expense by approximately $19 million and $51 million, respectively, with all other items 
remaining the same. 

AIG | 2019 Form 10-K                         305 

  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  22 .  E m pl o ye e  B e n ef i t s  

ASSUMPTIONS 

The following table summarizes the weighted average assumptions used to determine the benefit obligations: 

December 31, 2019 
Discount rate 
Interest crediting rate 

Rate of compensation increase 
December 31, 2018 
Discount rate 
Interest crediting rate 
Rate of compensation increase 

Pension  

Postretirement  

U.S. Plans 

Non-U.S. Plans (a) 

U.S. Plans 

Non-U.S. Plans(a)  

3.16 %   
2.19 %   
N/A (c)   

4.22  %   
3.34  %   
N/A (c)   

1.09 % 
0.44 %(b)   
2.22 % 

1.71  % 
0.74  %(b)   
2.27  % 

3.14 % 
N/A  

N/A  

4.17  % 
N/A  
N/A  

3.18 % 
N/A  

3.00 % 

4.12  % 
N/A  
3.00  % 

(a)  The non-U.S. plans reflect those assumptions that were most appropriate for the local economic environments of each of the subsidiaries providing such benefits. 

(b)  Represents the weighted average interest crediting rate of non-U.S. cash balance plans primarily in Japan and Switzerland. 

(c)  Compensation increases are no longer applicable as the plan is frozen effective January 1, 2016. 

The following table summarizes assumed health care cost trend rates for the U.S. plans: 

At December 31, 
Following year: 

Medical (before age 65) 
Medical (age 65 and older) 

Ultimate rate to which cost increase is assumed to decline 
Year in which the ultimate trend rate is reached: 

Medical (before age 65) 
Medical (age 65 and older) 

2019 

2018 

5.74% 
5.00% 
4.50% 

2038 
2038 

5.93% 
5.00% 
4.50% 

2038 
2038 

The following table presents the weighted average assumptions used to determine the net periodic benefit costs: 

Pension  

Postretirement  

U.S. Plans 

Non-U.S. Plans(a) 

U.S. Plans 

Non-U.S. Plans(a) 

For the Year Ended December 31, 2019  

Discount rate 
Interest crediting rate 
Rate of compensation increase 
Expected return on assets 

For the Year Ended December 31, 2018 

Discount rate 
Interest crediting rate 
Rate of compensation increase 
Expected return on assets 

For the Year Ended December 31, 2017 

Discount rate 
Interest crediting rate 
Rate of compensation increase 
Expected return on assets 

4.22 % 
3.34 % 
N/A  
6.20 % 

3.61  % 
2.88  % 
N/A  
6.75  % 

4.15  % 
2.50  % 
N/A  
7.00  % 

1.71 % 
0.74 %(b) 
2.27 % 
2.51 % 

1.60  % 
0.70  %(b) 
2.27  % 
2.78  % 

1.50  % 
0.69  %(b) 
2.50  % 
2.92  % 

4.17 % 
N/A  
N/A  
N/A  

3.53  % 
N/A  
N/A  
N/A  

4.01  % 
N/A  
N/A  
N/A  

4.12 % 
N/A  
3.00 % 
N/A  

3.59  % 
N/A  
3.00  % 
N/A  

3.95  % 
N/A  
3.38  % 
N/A  

(a)  The non-U.S. plans reflect those assumptions that were most appropriate for the local economic environments of each of the subsidiaries providing such benefits. 

(b)  Represents the weighted average interest crediting rate of non-U.S. cash balance plans primarily in Japan and Switzerland. 

306                            AIG | 2019 Form 10-K 

  
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  22 .  E m pl o ye e  B e n ef i t s  

Discount Rate Methodology 

The projected benefit cash flows under the U.S. AIG Retirement Plan were discounted using the spot rates derived from the Mercer 
U.S. Pension Discount Yield Curve at December 31, 2019 and 2018, which resulted in a single discount rate that would produce the 
same liability at the respective measurement dates. The discount rates were 3.16 percent at December 31, 2019 and 4.22 percent at 
December 31, 2018. The methodology was consistently applied for the respective years in determining the discount rates for the other 
U.S. pension plans. 

In general, the discount rates for the non-U.S. plans were developed using a similar methodology to the U.S. AIG Retirement plan, by 
using country-specific Mercer Yield Curves. 

The projected benefit obligation for AIG’s Japan pension plans represents approximately 53 percent and 52 percent of the total 
projected benefit obligations for our non-U.S. pension plans at December 31, 2019 and 2018, respectively. The weighted average 
discount rate of 0.42 percent and 0.72 percent at December 31, 2019 and 2018, respectively, was selected by reference to the Mercer 
Yield Curve for Japan. 

Plan Assets 

The investment strategy with respect to assets relating to our U.S. and non-U.S. pension plans is designed to achieve investment 
returns that will provide for the benefit obligations of the plans over the long term, limit the risk of short-term funding shortfalls 
and maintain liquidity sufficient to address cash needs. Accordingly, the asset allocation strategy is designed to maximize the 
investment rate of return while managing various risk factors, including, but not limited to, volatility relative to the benefit obligations, 
liquidity, diversification and concentration, and incorporates the risk/return profile applicable to each asset class.   

There were no shares of AIG Common Stock included in the U.S. and non-U.S. pension plans assets at December 31, 2019 or 2018. 

U.S. Pension Plan 

The assets of the qualified plan are monitored by the AIG U.S. Investment Committee and actively managed by the investment 
managers, which involves allocating the plan’s assets among approved asset classes within ranges as permitted by the strategic 
allocation. The long-term strategic asset allocation historically has been reviewed and revised approximately every three years. The 
investment strategy is focused on de-risking the Plan via regular monitoring through liability driven investing and the glide path 
approach, where the glide path defines the target allocation for the “Return-Seeking” portion of the portfolio (i.e., growth assets) 
based on the funded ratio and level of interest rates. Under this approach, the allocation to growth assets is reduced and the 
allocation to liability-hedging assets is increased as the Plan’s funded ratio increases in accordance with the defined glide path. 

The following table presents the asset allocation percentage by major asset class for the U.S. qualified plan and the target 
allocation for 2020 based on the plan’s funded status at December 31, 2019: 

At December 31, 
Asset class: 

Equity securities 
Fixed maturity securities 
Other investments 

Total 

Target  
2020  

Actual 
2019 

Actual  
2018 

26  % 
60  % 
14  % 
100  % 

25  % 
59  % 
16  % 
100  % 

25  % 
47  % 
28  % 
100  % 

The expected weighted average long-term rate of return for the plan was 6.20 percent and 6.75 percent for 2019 and 2018, 
respectively. The expected weighted average rate of return is an aggregation of expected returns within each asset class category, 
weighted for the investment mix of the assets. The combination of the expected asset return and any contributions made by us are 
expected to maintain the plan’s ability to meet all required benefit obligations. The expected asset return for each asset class was 
developed based on an approach that considers key fundamental drivers of the asset class returns in addition to historical returns, 
current market conditions, asset volatility and the expectations for future market returns.  

Non-U.S. Pension Plans 

The assets of the non-U.S. pension plans are held in various trusts in multiple countries and are invested primarily in equities and 
fixed maturity securities to maximize the long-term return on assets for a given level of risk. 

AIG | 2019 Form 10-K                         307 

  
 
 
 
 
 
The following table presents the asset allocation percentage by major asset class for non-U.S. pension plans and the target 
allocation: 

ITEM 8 | Notes to Consolidated Financial Statements |  22 .  E m pl o ye e  B e n ef i t s  

At December 31, 
Asset class: 

Equity securities 
Fixed maturity securities 
Other investments 
Cash and cash equivalents 

Total 

Target  
2020  

Actual 
2019 

Actual  
2018 

29  % 
51  % 
19  % 
1  % 
100  % 

23  % 
43  % 
24  % 
10  % 
100  % 

35  % 
37  % 
17  % 
11  % 
100  % 

The assets of AIG’s Japan pension plans represent approximately 61 percent and 59 percent of total non-U.S. assets at December 
31, 2019 and 2018, respectively. The expected long term rate of return was 1.82 percent and 2.22 percent, for 2019 and 2018, 
respectively, and is evaluated by the Japanese Pension Investment Committee on a quarterly and annual basis along with various 
investment managers, and is revised to achieve the optimal allocation to meet targeted funding levels if necessary. In addition, the 
funding policy is revised in accordance with local regulation every five years. 

The expected weighted average long-term rate of return for all our non-U.S. pension plans was 2.51 percent and 2.78 percent for the 
years ended December 31, 2019 and 2018, respectively. It is an aggregation of expected returns within each asset class that was 
generally developed based on the building block approach that considers historical returns, current market conditions, asset volatility 
and the expectations for future market returns.  

ASSETS MEASURED AT FAIR VALUE  

The following table presents information about our plan assets and indicates the level of the fair value measurement based 
on the observability of the inputs used.  The inputs and methodology used in determining the fair value of these assets are 
consistent with those used to measure our assets as discussed in Note 6 herein. 

(in millions) 
At December 31, 2019 
Assets: 

Cash and cash equivalents 
Equity securities: 

U.S.(a) 
International(b) 

Fixed maturity securities: 
U.S. investment grade(c) 
International investment grade(c) 
U.S. and international high yield(d) 
Mortgage and other asset-backed  

securities(e) 

Other fixed maturity securities 

Other investment types(f): 

Futures 
Direct private equity(g) 
Insurance contracts 
Mutual Funds(h) 

Total 
At December 31, 2018 
Assets: 

Cash and cash equivalents 
Equity securities: 

U.S.(a) 
International(b) 

Fixed maturity securities: 
U.S. investment grade(c) 
International investment grade(c) 

308                            AIG | 2019 Form 10-K 

U.S. Plans 

Non-U.S. Plans 

Level 1 

Level 2 

Level 3 

Total 

Level 1  Level 2  Level 3 

Total 

$ 

133  $ 

-  $ 

-  $ 

133 

$ 

90  $ 

-  $ 

-  $ 

90 

278 
161  

- 
25  

- 
- 
- 

- 
- 

(17) 
- 
- 
- 

2,200 
203 
106 

48 
- 

- 
- 
14 
- 

$ 

555  $  2,596  $ 

- 
-  

9 
- 
- 

- 
- 

278 
186 

2,209 
203 
106 

48 
- 

- 
156  

- 
49  

- 
- 
- 

- 
- 

- 
158 
229 

- 
- 

- 
-  

- 
- 
- 

- 
- 

- 
11 
- 
- 

(17) 
11 
14 
- 
20  $  3,171 

- 
- 
- 
- 
246  $ 

- 
- 
- 
57 
493  $ 

- 
- 
160 
- 
160  $ 

$ 

- 
205 

- 
158 
229 

- 
- 

- 
- 
160 
57 
899 

$ 

501  $ 

-  $ 

-  $ 

501 

$ 

97  $ 

-  $ 

-  $ 

97 

240 
137  

- 
-  

- 
-  

240 
137 

- 
218  

- 
84  

- 
- 

1,463 
157 

13 
- 

1,476 
157 

- 
- 

- 
130 

- 
-  

- 
- 

- 
302 

- 
130 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  22 .  E m pl o ye e  B e n ef i t s  

U.S. and international high yield(d) 
Mortgage and other asset-backed  

securities(e) 

Other fixed maturity securities 

Other investment types(f): 

Futures 
Direct private equity(g) 
Insurance contracts 

- 

- 
- 

27 
- 
- 

96 

36 
- 

- 
- 
18 

Total 

$ 

905  $  1,770  $ 

(a)  Includes passive and active U.S. equity strategies. 

(b)  Includes passive and active international equity strategies. 

- 

- 
- 

96 

36 
- 

- 

- 
- 

185 

- 
2 

- 

- 
- 

185 

- 
2 

- 
14 
- 

27 
14 
18 
27  $  2,702 

- 
- 
- 
315  $ 

- 
- 
- 
401  $ 

- 
- 
145 
145  $ 

- 
- 
145 
861 

$ 

(c)  Includes investments in U.S. and non-U.S. government issued bonds, U.S. government agency or sponsored agency bonds, and investment grade corporate bonds. 

(d)  Consists primarily of investments in securities or debt obligations that have a rating below investment grade. 

(e)  Represents investments in collateralized loan obligations. As of December 31, 2019, the plan held additional asset-backed securities. 

(f)  Excludes investments that are measured at fair value using the NAV per share (or its equivalent), which totaled $1,294 million and $1,138 million at December 31, 2019 

and 2018, respectively. 

(g)  Comprised of private capital financing including private debt and private equity securities. 

(h)  Comprised of mutual fund investing in variety of equity, derivatives, and bonds. 

The inputs or methodologies used for valuing securities are not necessarily an indication of the risk associated with investing in these 
securities. Based on our investment strategy, we had no significant concentrations of risks at December 31, 2019. 

Changes in Level 3 Fair Value Measurements 

The following table presents changes in our U.S. and non-U.S. Level 3 plan assets measured at fair value: 

At December 31, 2019 
(in millions) 
U.S. Plan Assets: 

Fixed maturity securities 
U.S. investment grade 

Direct private equity 

Total 
Non-U.S. Plan Assets: 
Insurance contracts 

Total 

At December 31, 2018 
(in millions) 
U.S. Plan Assets: 

Fixed maturity securities 
U.S. investment grade 

Direct private equity 

Total 
Non-U.S. Plan Assets: 
Insurance contracts 

Total 

$ 

$ 

$ 
$ 

$ 

$ 

$ 
$ 

Net 

Balance 

Realized and 

Beginning 

Unrealized 

Transfers 

Transfers 

of year 

Gains (Losses) 

Purchases 

Sales 

Issuances 

Settlements 

In 

Out 

Changes in 

Unrealized Gains 

  Balance 

(Losses) on 

at End 

of year 

Instruments Held 

at End of year 

13  $ 
14 
27  $ 

145  $ 
145  $ 

3  $ 
(3) 

-  $ 

16  $ 
16  $ 

Net 

Balance 

Realized and 

Beginning 

Unrealized 

-  $ 
2 
2  $ 

(1)  $ 
(1)  $ 

(3)  $ 
(2) 
(5)  $ 

-  $ 
-  $ 

-  $ 
- 
-  $ 

-  $ 
-  $ 

-  $ 
- 
-  $ 

-  $ 
-  $ 

-  $ 
- 
-  $ 

-  $ 
-  $ 

(4)  $ 

- 

(4)  $ 

9 
11 
20 

-  $ 
-  $ 

160 
160 

$ 

$ 

$ 
$ 

3 
2 
5 

- 
- 

of year 

Gains (Losses) 

Purchases 

Sales 

Issuances 

Settlements 

In 

Out 

Transfers 

Transfers 

Changes in 

Unrealized Gains 

  Balance 

(Losses) on 

at End 

of year 

Instruments Held 

at End of year 

12  $ 
15 
27  $ 

113  $ 
113  $ 

(2)  $ 
(2) 
(4)  $ 

31  $ 
31  $ 

5  $ 
3 
8  $ 

1  $ 
1  $ 

(3)  $ 
(2) 
(5)  $ 

-  $ 
-  $ 

-  $ 
- 
-  $ 

-  $ 
-  $ 

-  $ 
- 
-  $ 

-  $ 
-  $ 

1  $ 
- 
1  $ 

-  $ 
-  $ 

-  $ 
- 
-  $ 

-  $ 
-  $ 

13 
14 
27 

145 
145 

$ 

$ 

$ 
$ 

1 
(1) 
- 

- 
- 

AIG | 2019 Form 10-K                         309 

  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  22 .  E m pl o ye e  B e n ef i t s  

EXPECTED CASH FLOWS 

Funding for the qualified plan ranges from the minimum amount required by ERISA to the maximum amount that would be deductible 
for U.S. tax purposes. Contributed amounts in excess of the minimum amounts are deemed voluntary. Amounts in excess of the 
maximum amount would be subject to an excise tax and may not be deductible under the Internal Revenue Code. There are no 
minimum required cash contributions in 2019 for the U.S. AIG Retirement Plan. The non-qualified and postretirement plans’ benefit 
payments are deductible when paid to participants. 

Our annual pension contribution in 2020 is expected to be approximately $65 million for our U.S. and non-U.S. pension plans. This 
estimate is subject to change, since contribution decisions are affected by various factors including our liquidity, market performance 
and management’s discretion. 

The expected future benefit payments, net of participants’ contributions, with respect to the defined benefit pension plans 
and other postretirement benefit plans, are as follows: 

(in millions) 
2020 
2021 
2022 
2023 
2024 
2025-2029 

$ 

Pension  

Postretirement  

$ 

U.S.  
Plans  

330  $ 
326 
334 
320 
320 
1,473 

Non-U.S. 
Plans 
47 
41 
42 
43 
49 
252 

U.S.  
Plans  

13  $ 
13 
13 
13 
12 
50 

Non-U.S. 
Plans 
1 
1 
2 
2 
2 
10 

DEFINED CONTRIBUTION PLANS 

We sponsor several defined contribution plans for U.S. employees that provide for pre-tax salary reduction contributions by 
employees. The most significant plan is the AIG Incentive Savings Plan, for which the matching contribution is 100 percent of the first 
six percent of a participant’s contributions, subject to the IRS-imposed limitations. Effective January 1, 2016, participants in the AIG 
Incentive Savings Plan receive an additional fully vested, non-elective, non-discretionary contribution equal to three percent of the 
participant’s annual base compensation for the plan year, paid each pay period regardless of whether the participant currently 
contributes to the plan, and subject to the IRS-imposed limitations. Our pre-tax expenses associated with these plans were $195 
million, $210 million and $209 million in 2019, 2018 and 2017, respectively.       

310                            AIG | 2019 Form 10-K 

  
 
 
  
 
  
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  23 .  In co m e  Ta xe s  

23. Income Taxes 

U.S. TAX REFORM OVERVIEW 

On December 22, 2017, the U.S. enacted Public Law 115-97, known informally as the Tax Cuts and Jobs Act (the Tax Act). The Tax 
Act reduced the statutory rate of U.S. federal corporate income tax to 21 percent and enacted numerous other changes impacting AIG 
and the insurance industry.   

The Tax Act includes provisions for Global Intangible Low-Taxed Income (GILTI) under which taxes are imposed on the excess of a 
deemed return on tangible assets of certain foreign subsidiaries and for Base Erosion and Anti-Abuse Tax (BEAT) under which taxes 
are imposed on certain base eroding payments to affiliated foreign companies. While the U.S. tax authorities issued formal guidance, 
including recently issued proposed and final regulations for BEAT and other provisions of the Tax Act, there are still certain aspects of 
the Tax Act that remain unclear and subject to substantial uncertainties.  Additional guidance is expected in future periods. Such 
guidance may result in changes to the interpretations and assumptions we made and actions we may take, which may impact 
amounts recorded with respect to international provisions of the Tax Act, possibly materially. Consistent with accounting guidance, we 
treat BEAT as a period tax charge in the period the tax is incurred and have made an accounting policy election to treat GILTI taxes in 
a similar manner.   

RECLASSIFICATION OF CERTAIN TAX EFFECTS FROM ACCUMULATED OTHER COMPREHENSIVE 
INCOME 

In February 2018, the FASB issued an accounting standard that allows the optional reclassification of stranded tax effects within 
Accumulated Other Comprehensive Income (AOCI) that arise due to the enactment of the Tax Act to retained earnings. We elected to 
early adopt the standard for the three-month period ended March 31, 2018. As a result of adopting this standard, we reclassified 
$248 million from AOCI to retained earnings. The amount reclassified includes stranded effects related to the change in the U.S. 
federal corporate income tax rate on the gross temporary differences and related valuation allowances. 

We use an item-by-item approach to release the stranded or disproportionate income tax effects in AOCI related to our available-for-
sale securities. Under this approach, a portion of the disproportionate tax effects is assigned to each individual security lot at the date 
the amount becomes lodged.  When the individual securities are sold, mature, or are otherwise impaired on an other-than-temporary 
basis, the assigned portion of the disproportionate tax effect is reclassified from AOCI to income from continuing operations. 

EFFECTIVE TAX RATE 

The following table presents income (loss) from continuing operations before income tax expense (benefit) by U.S. and 
foreign location in which such pre-tax income (loss) was earned or incurred:   

Years Ended December 31, 
(in millions) 
U.S. 
Foreign 
Total 

2019 
3,825 
1,462 
5,287 

$ 

$ 

$ 

$ 

2018 
(12) 
269 
257 

2017 
1,940 
(474) 
1,466 

$ 

$ 

The following table presents the income tax expense (benefit) attributable to pre-tax income (loss) from continuing 
operations: 

Years Ended December 31, 
(in millions) 
Foreign and U.S. components of actual income tax expense: 

U.S.: 

Current 
Deferred 

Foreign: 
Current 
Deferred 

Total 

2019 

2018 

2017 

$ 

$ 

278 
633 

267  
(12) 
1,166 

$ 

$ 

134 
(175) 

202  
(7) 
154 

$ 

$ 

427 
6,865 

209 
25 
7,526 

AIG | 2019 Form 10-K                         311 

  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
Our actual income tax (benefit) expense differs from the statutory U.S. federal amount computed by applying the federal 
income tax rate due to the following: 

Years Ended December 31, 

2019 

2018 

2017 

ITEM 8 | Notes to Consolidated Financial Statements |  23 .  In co m e  Ta xe s  

Pre-Tax 

Income 

(Loss) 

Tax 

Percent of 

Expense/ 

Pre-Tax 

(Benefit) 

Income (Loss) 

Pre-Tax 

Income 

(Loss) 

Tax 

Percent of 

Tax 

Percent of 

Expense/ 

Pre-Tax 

Pre-Tax 

Expense/ 

Pre-Tax 

(Benefit) 

Income (Loss) 

Income 

(Benefit) 

Income 

$ 

5,336  $ 

1,120 

21.0  %   $ 

255  $ 

54 

21.0  %   $  1,476  $ 

517 

35.0  % 

(dollars in millions) 

U.S. federal income tax at statutory 

rate 

Adjustments: 

Tax exempt interest 

Uncertain tax positions* 
Reclassifications from accumulated   
other comprehensive income 

Dispositions of Subsidiaries 

Tax Attribute Restoration 

Non-controlling Interest 

Non-deductible transfer pricing  

charges 

Dividends received deduction 

Effect of foreign operations 

Share-based compensation 

payments excess tax effect 

State income taxes 

Impact of Tax Act 
Global intangible low-taxed income   
Other* 

Effect of discontinued operations 

Valuation allowance: 

Continuing operations 

(25) 
258 

(113) 
21 
- 
(5) 

15 
(40) 
69 

27 
13 
- 
13 
(134) 
(8) 

(44) 
1,167  

(0.5)  
4.8   

(2.1)  
0.4   
-  
(0.1)  

0.3   
(0.7)  
1.3   

0.5   
0.2   
-  
0.2   
(2.5)  
(0.1)  

(0.8)  
21.9  

2.0   

(37) 
176 

(72) 
- 
- 
(1) 

29 
(38) 
44 

(13) 
10 
62 
21 
(102) 
40 

21 
194  

(14.5)  
69.0  

(28.2)  
-  
-  
(0.4)  

11.4  
(14.8)  
17.3  

(5.1)  
3.9  
24.3  
8.2  
(40.0)  
15.7  

8.2  
76.0  

(111) 
660 

(184) 
17 
- 
(7) 

35 
(90) 
69 

(40) 
(9) 
6,687 
- 
(58) 
3 

(7.5)  
44.7  

(12.5)  
1.2  
-  
(0.5)  

2.4  
(6.1)  
4.7  

(2.7)  
(0.6)  
453.0  
-  
(3.9)  
0.2  

1,476  

43 
7,532  

2.9  
510.3  

255  

(2) 

40 

NM  

10 

6 

60.0  

Consolidated total amounts 

5,336   

Amounts attributable to discontinued 

operations 

49 

1 

Amounts attributable to continuing 

operations 

$ 

5,287  $ 

1,166 

22.1  %   $ 

257  $ 

154 

59.9  %   $  1,466  $ 

7,526 

513.4  % 

*  2019 includes a net charge of $96 million related to the accrual of IRS interest, of which $207 million tax expense is reported in Uncertain Tax Positions and $(111) million 
tax benefit is reported in Other. 2018 includes a net charge of $83 million related to the accrual of IRS interest, of which $189 million tax expense is reported in Uncertain 
Tax Positions and $(106) million tax benefit is reported in Other. 2017 includes a net charge of $301 million related to the accrual of IRS interest, of which $245 million tax 
expense is reported in Uncertain Tax Positions and $56 million tax expense is reported in Other.    

For the year ended December 31, 2019, the effective tax rate on income from continuing operations was 22.1 percent. The effective 
tax rate on income from continuing operations differs from the statutory tax rate of 21 percent primarily due to a $96 million net charge 
principally related to the accrual of IRS interest (including interest related to uncertain tax positions), $82 million associated with the 
effect of foreign operations, $37 million of tax charges and related interest associated with increases in uncertain tax positions 
primarily related to open tax issues and audits in state and local jurisdictions, $27 million of excess tax charges related to share-based 
compensation payments recorded through the income statement, and $15 million of non-deductible transfer pricing charges, partially 
offset by tax benefits of $113 million of reclassifications from accumulated other comprehensive income to income from continuing 
operations related to the disposal of available for sale securities, $65 million associated with tax exempt income, and $44 million of 
valuation allowance activity related to certain foreign subsidiaries and state jurisdictions. Effect of foreign operations is primarily 
related to income and losses in our foreign operations taxed at statutory tax rates different than 21 percent, and foreign income 
subject to U.S. taxation. 

For the year ended December 31, 2018, the effective tax rate on income from continuing operations was 59.9 percent. The effective 
tax rate on income from continuing operations differs from the statutory tax rate of 21 percent primarily due to a $83 million net charge 
primarily related to the accrual of IRS interest (including interest related to uncertain tax positions),  $62 million measurement period 
adjustment related to the deemed repatriation tax, $44 million associated with the effect of foreign operations, $29 million of non-
deductible transfer pricing charges, $21 million of additional U.S. taxes imposed on income of our foreign subsidiaries under 
international provisions of the Tax Act, and $21 million of valuation allowance activity related to certain foreign subsidiaries and state 
jurisdictions, partially offset by tax benefits of $75 million associated with tax exempt income, and $72 million of reclassifications from 
accumulated other comprehensive income to income from continuing operations related to the disposal of available for sale securities. 
Effect of foreign operations is primarily related to income and losses in our foreign operations taxed at statutory tax rates different 
than 21 percent and foreign income subject to U.S. taxation. 

312                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
   
 
 
   
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
 
   
 
 
   
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
 
   
 
 
   
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
   
 
   
 
 
   
 
   
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
 
   
 
 
   
 
 
 
 
   
 
   
 
 
   
   
 
 
 
 
   
 
 
 
   
 
 
 
 
   
   
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  23 .  In co m e  Ta xe s  

For the year ended December 31, 2017, the effective tax rate on income from continuing operations was not meaningful. The effective 
tax rate differs from the 2017 statutory tax rate of 35 percent primarily due to tax charges of $6.7 billion associated with the enactment 
of the Tax Act discussed above, $660 million of tax charges and related interest associated with increases in uncertain tax positions 
primarily related to cross border financing transactions and other open tax issues, $69 million associated with the effect of foreign 
operations, and $35 million of non-deductible transfer pricing charges, partially offset by tax benefits of $201 million of tax exempt 
income, $184 million of reclassifications from accumulated other comprehensive income to income from continuing operations related 
to the disposal of available for sale securities, and $40 million of excess tax deductions related to share based compensation 
payments recorded through the income statement in accordance with relevant accounting literature. Effect of foreign operations is 
primarily related to losses incurred in our European operations taxed at a statutory tax rate lower than 35 percent and other foreign 
taxes.  

As a result of the Tax Act, the majority of accumulated foreign earnings that were previously untaxed were subject to a one-time 
deemed repatriation tax. Going forward, certain foreign earnings of our foreign affiliates will be exempt from U.S. tax upon 
repatriation. Notwithstanding the changes, U.S. tax on foreign exchange gain or loss and certain non-U.S. withholding taxes will 
continue to be applicable upon future repatriations of foreign earnings.  

For the year ended December 31, 2019, we consider our foreign earnings with respect to certain operations in Canada, South Africa, 
the Far East, Latin America, Bermuda as well as the European, Asia Pacific and Middle East regions to be indefinitely reinvested. 
These earnings relate to ongoing operations and have been reinvested in active business operations. While, following the enactment 
of the Tax Act, distributions from foreign affiliates are, generally, not subject to U.S. income tax, such distributions may be subject to 
non-U.S. withholding taxes. A deferred tax liability of approximately $110 million related to such withholding taxes has not been 
recorded for those foreign subsidiaries whose earnings are considered to be indefinitely reinvested. Additionally, as of December 31, 
2019, we do not project any significant potential U.S. tax with respect to foreign currency gains or losses accumulated on previously 
taxed unremitted foreign earnings and therefore no deferred tax has been recorded. Deferred taxes, if necessary, have been provided 
on earnings of non-U.S. affiliates whose earnings are not indefinitely reinvested.  

The following table presents the components of the net deferred tax assets (liabilities): 

December 31, 
(in millions) 
Deferred tax assets: 

Losses and tax credit carryforwards 
Basis differences on investments 
Life policy reserves 
Accruals not currently deductible, and other 
Investments in foreign subsidiaries 
Loss reserve discount 
Loan loss and other reserves 
Unearned premium reserve reduction 
Fixed assets and intangible assets 
Other 
Employee benefits 

Total deferred tax assets 
Deferred tax liabilities: 

Deferred policy acquisition costs 
Unrealized gains related to available for sale debt securities 
Loan loss and other reserves 

Total deferred tax liabilities 
Net deferred tax assets before valuation allowance 
Valuation allowance 
Net deferred tax assets (liabilities) 

2019 

2018 

$ 

$ 

10,541 
2,673 
1,766 
743 
148 
471   
58 
382 
963 
319 
617 
18,681 

(2,200) 
(2,123) 
- 
(4,323) 
14,358 
(1,427) 
12,931 

$ 

$ 

11,792 
2,038 
2,200 
608 
173 
272 
- 
504 
531 
962 
604 
19,684 

(2,342) 
(490) 
(20) 
(2,852) 
16,832 
(1,780) 
15,052 

AIG | 2019 Form 10-K                         313 

  
 
 
 
 
 
 
 
 
The following table presents our U.S. consolidated income tax group tax losses and credits carryforwards as of December 
31, 2019. 

ITEM 8 | Notes to Consolidated Financial Statements |  23 .  In co m e  Ta xe s  

December 31, 2019 

(in millions) 
Net operating loss carryforwards 
Capital loss carryforwards 
Foreign tax credit carryforwards 
Other carryforwards 
Total AIG U.S. consolidated income 
tax group tax losses and credits 
carryforwards on a U.S. GAAP basis(a) 

Tax 
Gross  Effected 

Carryforward Period Ending Tax Year(b) 

2020 

2021 

2022 

2023 

2024 

$  32,143  $  6,750  $ 
$ 

- 

- 
2,249 
- 

-  $ 
- 
738 
- 

-  $ 
- 
116 
- 

-  $ 
- 
683 
- 

-  $ 
- 
711 
- 

-  $ 
- 
- 
- 

Unlimited 
Carryforward 
Period and 
Carryforward 
Periods(b) 
2025  2026 - After 
6,750 
- 
- 
- 

-  $ 
- 
- 
- 

$  8,999  $ 

738  $ 

116  $ 

683  $ 

711  $ 

-  $ 

-  $ 

6,750 

(a)  Financial reporting basis is net of unrecognized tax benefits of $2.1 billion for those tax years in which tax attributes are available for use when settlement occurs.  

(b)  Carryforward periods are based on U.S. tax laws governing utilization of tax attributes. Expiration periods are based on the year the carryforward was generated.  

ASSESSMENT OF DEFERRED TAX ASSET VALUATION ALLOWANCE 

The evaluation of the recoverability of our deferred tax asset and the need for a valuation allowance requires us to weigh all positive 
and negative evidence to reach a conclusion that it is more likely than not that all or some portion of the deferred tax asset will not be 
realized. The weight given to the evidence is commensurate with the extent to which it can be objectively verified. The more negative 
evidence that exists, the more positive evidence is necessary and the more difficult it is to support a conclusion that a valuation 
allowance is not needed. 

Our framework for assessing the recoverability of the deferred tax asset requires us to consider all available evidence, including: 

 

 

 

 

the nature, frequency, and amount of cumulative financial reporting income and losses in recent years; 

the sustainability of recent operating profitability of our subsidiaries; 

the predictability of future operating profitability of the character necessary to realize the net deferred tax asset, including forecasts 
of future income for each of our businesses and actual and planned business and operational changes; 

the carryforward period for the net operating loss, capital loss and foreign tax credit carryforwards, including the effect of reversing 
taxable temporary differences; and 

  prudent and feasible actions and tax planning strategies that would be implemented, if necessary, to protect against the loss of the 

deferred tax asset. 

In performing our assessment of the recoverability of the deferred tax asset under this framework, we consider tax laws governing the 
utilization of the net operating loss, capital loss and foreign tax credit carryforwards in each applicable jurisdiction. Under U.S. tax law, 
a company generally must use its net operating loss carryforwards before it can use its foreign tax credit carryforwards, even though 
the carryforward period for the foreign tax credit is shorter than for the net operating loss. Our U.S. federal consolidated income tax 
group includes both life companies and non-life companies.  While the U.S. taxable income of our non-life companies can be offset by 
our net operating loss carryforwards, only a portion (no more than 35 percent) of the U.S. taxable income of our life companies can be 
offset by those net operating loss carryforwards. The remaining tax liability of our life companies can be offset by the foreign tax credit 
carryforwards.  Accordingly, we utilize both the net operating loss and foreign tax credit carryforwards concurrently which enables us 
to realize our tax attributes prior to expiration. As of December 31, 2019, based on all available evidence, it is more likely than not that 
the U.S. net operating loss and foreign tax credit carryforwards will be utilized prior to expiration and, thus, no valuation allowance has 
been established. 

Estimates of future taxable income, including income generated from prudent and feasible actions and tax planning strategies and 
any changes to interpretations and assumptions related to the impact of the Tax Act could change in the near term, perhaps 
materially, which may require us to consider any potential impact to our assessment of the recoverability of the deferred tax asset. 
Such potential impact could be material to our consolidated financial condition or results of operations for an individual reporting 
period. 

314                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  23 .  In co m e  Ta xe s  

For the year ended December 31, 2019, recent changes in market conditions, including interest rate fluctuations, impacted the 
unrealized tax gains and losses in the U.S. Life Insurance Companies’ available for sale securities portfolio, resulting in a deferred tax 
liability related to net unrealized tax capital gains. As of December 31, 2019, based on all available evidence, we concluded that no 
valuation allowance is required. For the year ended December 31, 2019, we released $290 million of valuation allowance associated 
with the unrealized tax losses in the U.S. Life Insurance Companies’ available for sale securities portfolio, all of which was allocated to 
other comprehensive income. We released the full amount of valuation allowance previously recorded during the three-month period 
ended March 31, 2019 and no additional activity was recorded for the remainder of 2019. 

For the year ended December 31, 2019, recent changes in market conditions, including interest rate fluctuations, impacted the 
unrealized tax gains and losses in the U.S. Non-Life Companies’ available for sale securities portfolio, resulting in an increase to the 
deferred tax liability related to net unrealized tax capital gains.  As of December 31, 2019, we continue to be in an overall unrealized 
tax gain position with respect to the U.S. Non-Life Companies’ available for sale securities portfolio and thus concluded no valuation 
allowance is necessary in the U.S. Non-Life Companies’ available for sale securities portfolio. 

For the year ended December 31, 2019, we recognized a net decrease of $44 million in our deferred tax asset valuation allowance 
associated with certain foreign subsidiaries and state jurisdictions, primarily attributable to current year activity. 

The following table presents the net deferred tax assets (liabilities) at December 31, 2019 and 2018 on a U.S. GAAP basis: 

December 31, 
(in millions) 
Net U.S. consolidated return group deferred tax assets 
Net deferred tax assets (liabilities) in accumulated other comprehensive income 
Valuation allowance 
Subtotal 
Net foreign, state and local deferred tax assets 
Valuation allowance 
Subtotal 
Subtotal - Net U.S., foreign, state and local deferred tax assets 
Net foreign, state and local deferred tax liabilities 
Total AIG net deferred tax assets (liabilities) 

2019 

2018 
$  14,622  $  15,479 
(510) 
(405) 
14,564 
2,031 
(1,374) 
657 
15,221 
(169) 
$  12,931  $  15,052 

(2,055) 
(90) 
12,477 
2,006 
(1,337) 
669 
13,146 
(215) 

DEFERRED TAX ASSET VALUATION ALLOWANCE OF U.S. CONSOLIDATED FEDERAL INCOME TAX 
GROUP 

At December 31, 2019 and 2018, our U.S. consolidated income tax group had net deferred tax assets after valuation allowance of 
$12.5 billion and $14.6 billion, respectively. At December 31, 2019 and 2018, our U.S. consolidated income tax group had valuation 
allowances of $90 million and $405 million, respectively.  

DEFERRED TAX ASSET — FOREIGN, STATE AND LOCAL 

At December 31, 2019 and 2018, we had net deferred tax assets (liabilities) of $454 million and $488 million, respectively, related to 
foreign subsidiaries, state and local tax jurisdictions, and certain domestic subsidiaries that file separate tax returns. 

At December 31, 2019 and 2018, we had deferred tax asset valuation allowances of $1.3 billion and $1.4 billion, respectively, related 
to foreign subsidiaries, state and local tax jurisdictions, and certain domestic subsidiaries that file separate tax returns. We maintained 
these valuation allowances following our conclusion that we could not demonstrate that it was more likely than not that the related 
deferred tax assets will be realized. This was primarily due to factors such as cumulative losses in recent years and the inability to 
demonstrate profits within the specific jurisdictions over the relevant carryforward periods.  

TAX EXAMINATIONS AND LITIGATION 

We file a consolidated U.S. federal income tax return with our eligible U.S. subsidiaries. Income earned by subsidiaries operating 
outside the U.S. is taxed, and income tax expense is recorded, based on applicable U.S. and foreign law. 

The statute of limitations for all tax years prior to 2000 has expired for our consolidated federal income tax return. We are currently 
under examination for the tax years 2000 through 2013. 

On March 20, 2008, we received a Statutory Notice of Deficiency (Notice) from the IRS for years 1997 to 1999. The Notice asserted 
that we owe additional taxes and penalties for these years primarily due to the disallowance of foreign tax credits associated with 
cross-border financing transactions. The transactions that are the subject of the Notice extend beyond the period covered by the 

AIG | 2019 Form 10-K                         315 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  23 .  In co m e  Ta xe s  

Notice, and the IRS has administratively challenged the later periods. The IRS has also administratively challenged other cross-
border transactions in later years. We have paid the assessed tax plus interest and penalties for 1997 to 1999. On February 26, 2009, 
we filed a complaint in the United States District Court for the Southern District of New York (Southern District) seeking a refund of 
approximately $306 million in taxes, interest and penalties paid with respect to the 1997 taxable year. We allege that the IRS 
improperly disallowed foreign tax credits and that our taxable income should be reduced as a result of the 2005 restatement of our 
consolidated financial statements.  

We also filed an administrative refund claim on September 9, 2010 for our 1998 and 1999 tax years.  

On August 1, 2012, we filed a motion for partial summary judgment related to the disallowance of foreign tax credits associated with 
cross border financing transactions in the Southern District of New York. The Southern District of New York denied our summary 
judgment motion and upon AIG’s appeal, the U.S. Court of Appeals for the Second Circuit (the Second Circuit) affirmed the denial. 
AIG’s petition for certiorari to the U.S. Supreme Court from the decision of the Second Circuit was denied on March 7, 2016.  As a 
result, the case has been remanded back to the Southern District of New York for a jury trial. 

In January 2018, the parties reached non-binding agreements in principle on issues presented in the dispute and are currently 
reviewing the computations reflecting the settlement terms. The resolution is not final and is subject to various reviews. In 2019, we 
agreed with the IRS to execute an agreement for the tax years at issue in which AIG waives restrictions on the assessment of 
additional tax related to the settlement of the underlying issues in those tax years. The litigation has been stayed pending the 
outcome of the review process. We can provide no assurance regarding the outcome of any such litigation or whether binding 
compromised settlements with the parties will ultimately be reached. We currently believe that we have adequate reserves for the 
potential liabilities that may result from these matters.  

ACCOUNTING FOR UNCERTAINTY IN INCOME TAXES 

The following table presents a reconciliation of the beginning and ending balances of the total amounts of gross 
unrecognized tax benefits: 

Years Ended December 31, 
(in millions) 

Gross unrecognized tax benefits, beginning of year 

Increases in tax positions for prior years 
Decreases in tax positions for prior years 
Increases in tax positions for current year 
Settlements 

Gross unrecognized tax benefits, end of year 

2019 
4,709  $ 
51 
(1) 
4 
(1) 
4,762  $ 

2018 
4,707  $ 
14 
(6) 
- 
(6) 
4,709  $ 

2017 
4,530 
210 
(33) 
- 
- 
4,707 

$ 

$ 

At December 31, 2019, 2018 and 2017, our unrecognized tax benefits, excluding interest and penalties, were $4.8 billion, $4.7 billion 
and $4.7 billion, respectively. The activity for the year ended December 31, 2019 includes increases primarily related to open tax 
issues and audits in state and local jurisdictions. The activity for the year ended 2018 is not material. The activity for the year ended 
December 31, 2017 includes increases for amounts associated with cross border financing transactions and the impact of settlement 
discussions with the IRS related to certain other open tax issues unrelated to the cross border financing transactions.  

At December 31, 2019, 2018 and 2017, our unrecognized tax benefits related to tax positions that, if recognized, would not affect the 
effective tax rate because they relate to such factors as the timing, rather than the permissibility, of the deduction were $43 million, 
$38 million and $28 million, respectively. Accordingly, at December 31, 2019, 2018 and 2017, the amounts of unrecognized tax 
benefits that, if recognized, would favorably affect the effective tax rate were $4.7 billion, $4.7 billion and $4.7 billion, respectively. 

Interest and penalties related to unrecognized tax benefits are recognized in income tax expense. At December 31, 2019, 2018, and 
2017, we had accrued liabilities of $2.4 billion, $2.2 billion, and $2.0 billion, respectively, for the payment of interest (net of the federal 
benefit) and penalties. For the years ended December 31, 2019, 2018, and 2017, we accrued expense of $236 million, $190 million 
and $776 million, respectively, for the payment of interest and penalties. The activity for the period ended December 31, 2018, is 
primarily related to a decrease in the expected federal benefit of interest due to the U.S. corporate tax rate reduction and to an 
increase in interest and penalties associated with cross border financing transactions.  

We believe it is reasonably possible that our unrecognized tax benefits could decrease within the next 12 months by as much as $3.6 
billion, principally as a result of potential resolutions or settlements of prior years’ tax items. The prior years’ tax items include 
unrecognized tax benefits related to the deductibility of certain expenses and matters related to cross border financing transactions. 

316                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Listed below are the tax years that remain subject to examination by major tax jurisdictions: 

ITEM 8 | Notes to Consolidated Financial Statements |  23 .  In co m e  Ta xe s  

At December 31, 2019 
Major Tax Jurisdiction 

United States 
Australia 
France 
Japan 
Korea 
Singapore 
United Kingdom 

24. Quarterly Financial Information (Unaudited) 

CONSOLIDATED STATEMENTS OF INCOME (LOSS) 

Open Tax Years 

2000-2018 
2015-2018 
2017-2019 
2013-2018 
2014-2018 
2015-2018 
2018-2019 

(dollars in millions, except per common share data) 
Total revenues 
Income (loss) from continuing 

$ 

operations before income taxes* 

Income (loss) from discontinued 

operations, net of income taxes  

Net income (loss) 
Net income (loss) from 

continuing operations attributable 
to noncontrolling interests 

Net income (loss) attributable to AIG 
Net income (loss) attributable to 
*
AIG common shareholders
Income (loss) per common share 
attributable to AIG common 
shareholders: 
Basic: 

Income (loss) from continuing 

operations 

Income (loss) from discontinued 

operations 

Diluted: 

Income (loss) from continuing 

operations 

Income (loss) from discontinued 

operations 
Weighted average shares 

outstanding: 
Basic 
Diluted 

Noteworthy quarterly items -  

(income) expense: 
Prior year unfavorable (favorable) 

development 

Restructuring and other costs 

March 31,  

June 30,  

September 30,  

December 31,  

2019 
12,456  $ 

2018 
11,712  $ 

2019 
12,561  $ 

2018 
11,631  $ 

2019 
12,914  $ 

2018 
11,486  $ 

2019 
11,815  $ 

2018 
12,560 

Three Months Ended  

1,154 

1,227 

1,837 

1,252 

1,260 

(1,527) 

1,036 

- 
937 

283 
654 

(1) 
949 

11 
938 

(1) 
1,390 

281 
1,109 

- 
931 

(6) 
937 

- 
973 

317 
656 

(39) 
(1,259) 

- 
(1,259) 

49 
869 

(60) 
929 

(695) 

(2) 
(560) 

62 
(622) 

$ 

654  $ 

938  $ 

1,102  $ 

937  $ 

648  $ 

(1,259)  $ 

922  $ 

(622) 

$ 

$ 

$ 

$ 

0.75  $ 

1.03  $ 

1.26  $ 

1.04  $ 

0.74  $ 

(1.37)  $ 

0.99  $ 

(0.70) 

-  $ 

-  $ 

-  $ 

-  $ 

-  $ 

(0.04)  $ 

0.06  $ 

- 

0.75  $ 

1.01  $ 

1.24  $ 

1.02  $ 

0.72  $ 

(1.37)  $ 

0.97  $ 

(0.70) 

-  $ 

-  $ 

-  $ 

-  $ 

-  $ 

(0.04)  $ 

0.06  $ 

- 

875,383,084 
877,512,244 

907,951,597 
925,266,577 

876,382,884 
888,325,042 

903,215,488 
916,572,481 

877,009,495 
895,814,410 

895,237,359 
895,237,359 

878,210,228 
896,380,725 

887,508,718 
887,508,718 

(15)  
47  

(40)  
24  

(132)  
60  

(26)  
200  

(74)  
67  

949  
35  

(119)  
44  

546 
136 

*  For the three-month period ended December 31, 2018, our results include out of period adjustments relating to prior periods that decreased Net income attributable to 

AIG common shareholders by $87 million, and decreased Income from continuing operations before income taxes by $132 million. The out of period adjustments for the 
three-month period are primarily related to decreases in Premiums and decreases in Net realized capital gains and losses. We determined that these adjustments were 
not material to the current quarter or to any previously reported quarterly financial statements. Had these adjustments been recorded in their appropriate periods, Net 
income attributable to AIG common shareholders for the three-month period ended September 30, 2018 would have decreased by $40 million with no impact to the 
three-month periods ended June 30, 2018 and March 31, 2018, respectively.     

AIG | 2019 Form 10-K                         317 

  
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  25 .  In f or ma ti o n  P r o vi d e d  in  C o n ne ct i on  w ith  O u ts ta n di n g  De b t 

25. Information Provided in Connection with Outstanding Debt 

The following Condensed Consolidating Financial Statements reflect the results of Validus and AIGLH, each a holding 
company and a 100 percent owned subsidiary of AIG. AIG provides a full and unconditional guarantee of the senior notes of 
Validus and all outstanding debt of AIGLH. 

CONDENSED CONSOLIDATING BALANCE SHEETS 

(in millions) 
December 31, 2019 
Assets: 

Short-term investments(a) 
Other investments(b) 
Total investments 
Cash 
Loans to subsidiaries(c) 
Investment in consolidated subsidiaries(c) 
Other assets, including deferred income taxes(d) 

Total assets 
Liabilities: 

Insurance liabilities 
Long-term debt and debt of consolidated investment entities 
Other liabilities, including intercompany balances(b) 
Loans from subsidiaries(c) 

Total liabilities 
Total AIG shareholders’ equity 
Non-redeemable noncontrolling interests 
Total equity 
Total liabilities and equity 

December 31, 2018 
Assets: 

Short-term investments(a) 
Other investments(b) 
Total investments 
Cash 
Loans to subsidiaries(c) 
Investment in consolidated subsidiaries(c) 
Other assets, including deferred income taxes(d) 

Total assets 
Liabilities: 

Insurance liabilities 
Long-term debt and debt of consolidated investment entities 
Other liabilities, including intercompany balances(b) 
Loans from subsidiaries(c) 

Total liabilities 
Total AIG shareholders’ equity 
Non-redeemable noncontrolling interests 
Total equity 
Total liabilities and equity 

American 
International 
Group, Inc. 
(As Guarantor)  

Validus 
Holdings, 
Ltd.  

Other 
Subsidiaries 

  Reclassifications 
and 
Eliminations 

AIGLH 

Consolidated 
AIG 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

3,329  $ 
4,804 
8,133 
2 
35,352 
39,921 
14,391 
97,799  $ 

-  $ 

22,030 
9,379 
715 
32,124 
65,675 
- 
65,675 
97,799  $ 

1,141  $ 
3,377 
4,518 
2 
34,963 
33,300 
15,389 
88,172  $ 

-  $ 

22,422 
8,774 
615 
31,811 
56,361 
- 
56,361 
88,172  $ 

-  $ 
- 
- 
8 
- 
3,646 
1,793 
5,447  $ 

-  $ 

353 
10 
- 
363 
5,084 
- 
5,084 
5,447  $ 

2  $ 
- 
2 
9 
- 
4,029 
1,798 
5,838  $ 

-  $ 

359 
228 
- 
587 
5,251 
- 
5,251 
5,838  $ 

- 
- 
- 
9 
- 
30,216 
17 
30,242 

- 
643 
42 
- 
685 
29,557 
- 
29,557 
30,242 

- 
- 
- 
9 
- 

25,058  (e) 
124 
25,191 

- 
643 
144 
- 
787 
24,404  (e) 

- 
24,404 
25,191 

$ 

12,496  $ 

$ 

$ 

319,622 
332,118 
2,837 
715 
- 
170,642 
506,312  $ 

302,406  $ 

12,324 
115,313 
35,353 
465,396 
39,164 
1,752 
40,916 

$ 

506,312  $ 

$ 

10,329  $ 

$ 

$ 

301,158 
311,487 
2,853 
615 
- 
159,430 
474,385  $ 

293,652  $ 

11,116 
100,974 
34,963 
440,705 
32,732 
948 
33,680 

$ 

474,385  $ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

(2,595) 
(41) 
(2,636) 
- 
(36,067) 
(73,783) 
(2,250) 
(114,736) 

- 
- 
(4,863) 
(36,068) 
(40,931) 
(73,805) 
- 
(73,805) 
(114,736) 

(1,798) 
- 
(1,798) 
- 
(35,578) 
(62,387) (e) 
(1,839) 
(101,602) 

- 
- 
(3,637) 
(35,578) 
(39,215) 
(62,387) (e) 

- 
(62,387) 
(101,602) 

$ 

13,230 
324,385 
337,615 
2,856 
- 
- 
184,593 
525,064 

302,406 
35,350 
119,881 
- 
457,637 
65,675 
1,752 
67,427 
525,064 

9,674 
304,535 
314,209 
2,873 
- 
- 
174,902 
491,984 

293,652 
34,540 
106,483 
- 
434,675 
56,361 
948 
57,309 
491,984 

(a)  At December 31, 2019, includes restricted cash of $102 million and $86 million for American International Group, Inc. (as Guarantor) and Other Subsidiaries, 
respectively. At December 31, 2018, includes restricted cash of $124 million and $18 million for American International Group, Inc. (as Guarantor) and Other 
Subsidiaries, respectively. 

(b)  Includes intercompany derivative positions, which are reported at fair value before credit valuation adjustment. 

(c)  Eliminated in consolidation. 

(d)  At December 31, 2019, includes restricted cash of $1 million and $242 million for American International Group, Inc. (as Guarantor) and Other Subsidiaries, respectively. 
At December 31, 2018, includes restricted cash of $1 million and $342 million for American International Group, Inc. (as Guarantor) and Other Subsidiaries, respectively. 

(e)  The Investment in consolidated subsidiaries amounts for AIGLH and Reclassifications and Eliminations in 2018 have been revised from $26.3 billion to $25.1 billion and 

from $(63.7) billion to $(62.4) billion, respectively, to correct Total assets in 2018. The AIG shareholders’ equity amounts for AIGLH and Reclassifications and 
Eliminations in 2018 have been revised from $25.7 billion to $24.4 billion and from $(63.7) billion to $(62.4) billion, respectively, to correct Total equity in 2018. These 
corrections in 2018 have no impact on AIG’s consolidated financial statements and are not considered material to previously issued financial statements.               

318                            AIG | 2019 Form 10-K 

  
 
 
  
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  25 .  In f or ma ti o n  P r o vi d e d  in  C o n ne ct i on  w ith  O u ts ta n di n g  De b t 

CONDENSED CONSOLIDATING STATEMENTS OF INCOME (LOSS) 

(in millions) 

Year Ended December 31, 2019 

Revenues: 

American 

International 

Validus 

Group, Inc. 

Holdings, 

  Reclassifications 

Other 

and 

Consolidated 

(As Guarantor) 

Ltd. 

AIGLH 

Subsidiaries 

Eliminations 

AIG 

Equity in earnings of consolidated subsidiaries(a) 

$ 

3,863  $ 

303  $ 

325 

$ 

-  $ 

(4,491) 

$ 

Other income 

Total revenues 

Expenses: 

Interest expense 

Loss on extinguishment of debt 

Other expenses 

Total expenses 

Income (loss) from continuing operations before income tax 

expense (benefit) 

Income tax expense (benefit) 

Income (loss) from continuing operations 

Income (loss) from discontinued operations, net 

of income taxes 

Net income (loss) 

Less: 

Net income from continuing operations 

attributable to noncontrolling interests 

Net income (loss) attributable to AIG 

Year Ended December 31, 2018 

Revenues: 

Equity in earnings of consolidated subsidiaries(a) 

$ 

$ 

Other income 

Total revenues 

Expenses: 

Interest expense 

Loss on extinguishment of debt 

Other expenses 

Total expenses 

Income (loss) from continuing operations before income tax  

expense (benefit) 

Income tax expense (benefit) 

Income (loss) from continuing operations 

Loss from discontinued operations, net 

of income taxes 

Net income (loss) 

Less: 

Net income from continuing operations 

attributable to noncontrolling interests 

1,156 

5,019 

985 

- 

729 

1,714 

3,305 

(45) 

3,350 

(2) 

3,348 

9 

312 

17 

- 

18 

35 

277 

- 

277 

- 

277 

- 

325 

50 

- 

3 

53 

272 

(6) 

278 

- 

278 

48,751 

48,751 

380 

32 

42,415 

42,827 

5,924 

1,217 

4,707 

50 

4,757 

(170) 

(4,661) 

(15) 

- 

(155) 

(170) 

(4,491) 

- 

(4,491) 

- 

(4,491) 

- 

- 

- 

821 

- 

3,348  $ 

277  $ 

278 

$ 

3,936  $ 

(4,491) 

$ 

(580) $ 

(240) $ 

938 

358 

954 

- 

803 

1,757 

(1,399) 

(1,433) 

34 

23 

(217) 

18 

- 

27 

45 

(262) 

- 

(262) 

3,359  (b)  $ 
1 

3,360 

50 

- 

3 

53 

3,307 

39 

3,268 

(40) 

(6) 

- 

- 

(262) 

3,268 

-  $ 

46,506 

46,506 

302 

7 

45,048 

45,357 

1,149 

1,548 

(399) 

(2) 

(401) 

(2,539) (b)  $ 
(79) 

(2,618) 

(15) 

- 

(65) 

(80) 

(2,538) 

- 

(2,538) 

- 

(2,538) 

- 

- 

- 

67 

- 

Net income (loss) attributable to AIG 

$ 

(6) $ 

(262) $ 

3,268 

$ 

(468) $ 

(2,538) 

$ 

- 

49,746 

49,746 

1,417 

32 

43,010 

44,459 

5,287 

1,166 

4,121 

48 

4,169 

821 

3,348 

- 

47,389 

47,389 

1,309 

7 

45,816 

47,132 

257 

154 

103 

(42) 

61 

67 

(6) 

AIG | 2019 Form 10-K                         319 

  
 
 
 
  
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  25 .  In f or ma ti o n  P r o vi d e d  in  C o n ne ct i on  w ith  O u ts ta n di n g  De b t 

(in millions) 

Year Ended December 31, 2017 

Revenues: 

American 

International 

Validus 

Group, Inc. 

Holdings, 

  Reclassifications 

Other 

and 

Consolidated 

(As Guarantor) 

Ltd. 

AIGLH 

Subsidiaries 

Eliminations 

AIG 

Equity in earnings of consolidated subsidiaries(a) 

$ 

(149)  $ 

-  $ 

1,328  (b)  $ 

-  $ 

(1,179) (b)  $ 

Other income 

Total revenues 

Expenses: 

Interest expense 

(Gain) loss on extinguishment of debt 

Other expenses 

Total expenses 

Income (loss) from continuing operations before income tax 

expense (benefit) 

Income tax expense (benefit) 

Income (loss) from continuing operations 

Income (loss) from discontinued operations, net 

of income taxes 

Net income (loss) 

Less:  

891 

742 

949 

2 

952 

1,903 

(1,161) 

4,922 

(6,083) 

(1) 

(6,084) 

Net income from continuing operations 

attributable to noncontrolling interests 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

1,328 

50 

- 

2 

52 

1,276 

(3) 

1,279 

- 

1,279 

48,802 

48,802 

176 

(7) 

46,116 

46,285 

2,517 

2,607 

(90) 

5 

(85) 

(173) 

(1,352) 

(7) 

- 

(179) 

(186) 

(1,166) 

- 

(1,166) 

- 

(1,166) 

- 

49,520 

49,520 

1,168 

(5) 

46,891 

48,054 

1,466 

7,526 

(6,060) 

4 

(6,056) 

- 

28 

- 

28 

Net income (loss) attributable to AIG 

$ 

(6,084)  $ 

-  $ 

1,279 

$ 

(113)  $ 

(1,166) 

$ 

(6,084) 

(a)  Eliminated in consolidation.     

(b)  Equity in earnings of consolidated subsidiaries amounts for AIGLH and Reclassifications and Eliminations in 2018 have been revised from $2.8 billion to $3.4 billion and 

from $(2.0) billion to $(2.5) billion, respectively, to correct Total revenues in 2018. Equity in earnings of consolidated subsidiaries amounts for AIGLH and 
Reclassifications and Eliminations in 2017 have been revised from $1.9 billion to $1.3 billion and from $(1.8) billion to $(1.2) billion, respectively, to correct Total 
revenues in 2017. These corrections in 2018 and 2017 have no impact on AIG’s consolidated financial statements and are not considered material to previously issued 
financial statements.    

320                            AIG | 2019 Form 10-K 

  
 
 
  
 
 
 
 
 
  
 
 
  
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  25 .  In f or ma ti o n  P r o vi d e d  in  C o n ne ct i on  w ith  O u ts ta n di n g  De b t 

CONDENSED CONSOLIDATING STATEMENTS OF COMPREHENSIVE INCOME (LOSS) 

(in millions) 

Year Ended December 31, 2019 

Net income (loss) 

Other comprehensive income (loss) 

Comprehensive income (loss) 

Total comprehensive income attributable to 

noncontrolling interests 

Comprehensive income (loss) attributable to AIG 

Year Ended December 31, 2018 

Net income (loss) 

Other comprehensive income (loss) 

Comprehensive income (loss) 

Total comprehensive income attributable to 

noncontrolling interests 

Comprehensive income (loss) attributable to AIG 

Year Ended December 31, 2017 

Net income (loss) 

Other comprehensive income (loss) 

Comprehensive income (loss) 

Total comprehensive income attributable to 

noncontrolling interests 

$ 

$ 

$ 

$ 

American 

International 

Validus 

Group, Inc.   Holdings,  

Reclassifications 

Other 

and 

Consolidated 

(As Guarantor) 

Ltd. 

AIGLH 

Subsidiaries 

Eliminations 

AIG 

$ 

3,348  $ 

277  $ 

278 

$ 

4,757 

$ 

(4,491) 

$ 

6,395 

9,743 

1 

278 

6,209 

6,487 

6,370 

11,127 

(12,560) 

(17,051) 

- 

- 

- 

841 

- 

9,743  $ 

278  $ 

6,487 

$ 

10,286 

$ 

(17,051) 

$ 

(6) $ 

(262) $ 

(6,302) 

(6,308) 

- 

(262) 

3,268  (a)  $ 
(4,555) (b) 
(1,287) 

$ 

(401)  
(6,810) (b) 
(7,211) 

(2,538) (a)  $ 
11,374  (b) 
8,836 

4,169 

6,415 

10,584 

841 

9,743 

61 

(6,293) 

(6,232) 

- 

- 

- 

76 

- 

76 

(6,308) $ 

(262) $ 

(1,287) 

$ 

(7,287) 

$ 

8,836 

$ 

(6,308) 

(6,084) $ 

-  $ 

2,235 

(3,849) 

- 

- 

- 

- 

1,279  (a)  $ 
1,844  (b) 
3,123 

$ 

(85) 
2,021  (b) 
1,936 

(1,166) (a)  $ 
(3,865) (b) 
(5,031) 

(6,056) 

2,235 

(3,821) 

- 

28 

- 

28 

Comprehensive income (loss) attributable to AIG 

$ 

(3,849) $ 

-  $ 

3,123 

$ 

1,908 

$ 

(5,031) 

$ 

(3,849) 

(a)  Net income (loss) amounts for AIGLH and Reclassifications and Eliminations in 2018 have been revised from $2.8 billion to $3.3 billion and from $(2.0) billion to $(2.5) 
billion, respectively, to correct Comprehensive income (loss) in 2018. Net income (loss) amounts for AIGLH and Reclassifications and Eliminations in 2017 have been 
revised from $1.9 billion to $1.3 billion and from $(1.8) billion to $(1.2) billion, respectively, to correct Comprehensive income (loss) in 2017. These corrections in 2018 
and 2017 have no impact on AIG’s consolidated financial statements and are not considered material to previously issued financial statements.  

 (b) The Other comprehensive income (loss) amounts for AIGLH, Other Subsidiaries, and Reclassifications and Eliminations in 2018 have been revised from $2.5 billion to 

$(4.6) billion, from $12.3 billion to $(6.8) billion, and from $(14.8) billion to $11.4 billion, respectively, to correct Comprehensive income (loss) in 2018. The Other 
comprehensive income (loss) amounts for AIGLH, Other Subsidiaries, and Reclassifications and Eliminations in 2017 have been revised from $7.8 billion to $1.8 billion, 
from $17.8 billion to $2.0 billion, and from $(25.7) billion to $(3.9) billion, respectively, to correct Comprehensive income (loss) in 2017. These corrections in 2018 and 
2017 have no impact on AIG’s consolidated financial statements and are not considered material to previously issued financial statements.  

AIG | 2019 Form 10-K                         321 

  
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  25 .  In f or ma ti o n  P r o vi d e d  in  C o n ne ct i on  w ith  O u ts ta n di n g  De b t 

CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS 

(in millions) 

Year Ended December 31, 2019 

American 
International 

Validus 
Group, Inc.  Holdings, 
Ltd. 

(As Guarantor) 

Reclassifications 

AIGLH 

Other 
Subsidiaries 

and  Consolidated 
AIG 

Eliminations 

Net cash (used in) provided by operating activities 

$ 

3,484  $ 

187  $ 

1,470  $ 

(1,439)  $ 

(4,630)  $ 

(928) 

Cash flows from investing activities: 

Sales of investments 

Sales of divested businesses, net 

Purchase of investments 

Loans to subsidiaries - net 

Contributions from (to) subsidiaries - net 

Net change in short-term investments 

Other, net 

Net cash (used in) provided by investing activities 

Cash flows from financing activities: 

Issuance of long-term debt and debt of 

consolidated investment entities 

Repayments of long-term debt and debt of 

consolidated investment entities 

Issuance of preferred stock 

Purchase of common stock 

Intercompany loans - net 

Cash dividends paid on preferred stock 

Cash dividends paid on common stock 

Other, net 

Net cash (used in) provided by financing activities 
Effect of exchange rate changes on cash and  

restricted cash 

Change in cash and restricted cash 

Cash and restricted cash at beginning of year 

Change in cash of businesses held for sale 

Cash and restricted cash at end of year 

Year Ended December 31, 2018 

Net cash (used in) provided by operating activities 

$ 

$ 

Cash flows from investing activities: 

Sales of investments 

Sales of divested businesses, net 

Purchase of investments 

Loans to subsidiaries - net 

Contributions from (to) subsidiaries - net 

Acquisition of businesses, net of cash and 

restricted cash acquired 

Net change in short-term investments 

Other, net 

Net cash (used in) provided by investing activities 

Cash flows from financing activities: 

Issuance of long-term debt and debt of 

consolidated investment entities 

Repayments of long-term debt and debt of 

consolidated investment entities 

Purchase of common stock 

Intercompany loans - net 

Cash dividends paid on common stock 

Other, net 

322                            AIG | 2019 Form 10-K 

2,313 

- 

(2,957) 

513 

(237) 

(2,170) 

67 

(2,471) 

595 

(1,006) 

485 

- 

93 

(22) 

2 

- 

- 

- 

- 

- 

- 

2 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(1,114) 

(190) 

(1,470) 

(66) 

- 

- 

(1,035) 

(190) 

(1,470) 

- 

(22) 

127 

- 

- 

(1) 

9 

- 

- 

- 

9 

- 

63,830 

2 

(66,535) 

(93) 

- 

(1,463) 

1,436 

(2,823) 

3,286 

(2,196) 

- 

- 

(513) 

- 

(2,970) 

6,654 

4,261 

16 

15 

3,213 

(63) 

(583) 

- 

583 

(420) 

237 

- 

- 

(183) 

- 

- 

- 

- 

420 

- 

4,630 

(237) 

4,813 

- 

- 

- 

- 

105  $ 

8  $ 

9  $ 

3,165  $ 

-  $ 

65,562 

2 

(68,909) 

- 

- 

(3,633) 

1,503 

(5,475) 

3,881 

(3,202) 

485 

- 

- 

(22) 

(1,114) 

6,351 

6,379 

16 

(8) 

3,358 

(63) 

3,287 

1,256  $ 

656  $ 

2,445  $ 

1,651  $ 

(5,947)  $ 

61 

5,587 

- 

(1,980) 

868 

1 

(5,475) 

1,533 

(73) 

461 

13 

- 

- 

- 

- 

112 

- 

- 

125 

2,470 

- 

(1,493) 

(1,739) 

90 

(1,138) 

212 

(350) 

- 

- 

(6) 

(2,456) 

(416) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

59,918 

10 

(59,778) 

(90) 

- 

(354) 

(9) 

273 

(30) 

2,264 

(1,829) 

- 

(868) 

(3,485) 

2,812 

(3,206) 

- 

3,206 

(778) 

(1) 

- 

- 

- 

(779) 

- 

- 

- 

778 

5,947 

1 

62,312 

10 

(58,552) 

- 

- 

(5,717) 

1,524 

200 

(223) 

4,734 

(3,672) 

(1,739) 

- 

(1,138) 

2,609 

  
 
 
  
 
 
  
 
  
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  25 .  In f or ma ti o n  P r o vi d e d  in  C o n ne ct i on  w ith  O u ts ta n di n g  De b t 

Net cash (used in) provided by financing activities 
Effect of exchange rate changes on cash and  

restricted cash 

Change in cash and restricted cash 

Cash and restricted cash at beginning of year 

(1,598) 

(772) 

(2,456) 

(1,106) 

6,726 

794 

- 

119 

8 

- 

9 

- 

- 

(11) 

20 

(11) 

504 

2,709 

- 

- 

- 

(11) 

621 

2,737 

3,358 

Cash and restricted cash at end of year 

$ 

127  $ 

9  $ 

9  $ 

3,213  $ 

-  $ 

(in millions) 
Year Ended December 31, 2017 

American 
International 

Validus 
Group, Inc.  Holdings, 

Reclassifications 

Other 

and  Consolidated 

(As Guarantor) 

Ltd. 

AIGLH 

Subsidiaries 

Eliminations 

AIG 

Net cash (used in) provided by operating activities 

$ 

36  $ 

-  $ 

1,413  $ 

(6,659)  $ 

(2,608)  $ 

(7,818) 

Cash flows from investing activities: 

Sales of investments 

Sales of divested businesses, net 

Purchase of investments 

Loans to subsidiaries - net 

Contributions from (to) subsidiaries - net 

Net change in short-term investments 

Other, net 

Net cash (used in) provided by investing activities 

Cash flows from financing activities: 

Issuance of long-term debt and debt of 

consolidated investment entities 

Repayments of long-term debt and debt of 

consolidated investment entities 

Purchase of common stock 

Intercompany loans - net 

Cash dividends paid on common stock 

Other, net 

Net cash (used in) provided by financing activities 
Effect of exchange rate changes on cash and  

restricted cash 

Change in cash and restricted cash 

Cash and restricted cash at beginning of year 

Change in cash of businesses held for sale 

5,821 

40 

(2,465) 

199 

2,446 

1,994 

(183) 

7,852 

1,505 

(1,724) 

(6,275) 

(63) 

(1,172) 

(154) 

(7,883) 

- 

5 

3 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(5) 

(5) 

- 

- 

- 

- 

(1,422) 

- 

(1,422) 

- 

(14) 

34 

- 

74,477 

752 

(64,539) 

63 

- 

104 

(1,955) 

8,902 

1,851 

(1,974) 

- 

(199) 

(1,186) 

(200) 

(1,708) 

(29) 

506 

2,070 

133 

(3,758) 

- 

3,758 

(262) 

(2,446) 

- 

- 

(2,708) 

- 

- 

- 

262 

2,608 

2,446 

5,316 

- 

- 

- 

- 

Cash and restricted cash at end of year 

$ 

8  $ 

-  $ 

20  $ 

2,709  $ 

-  $ 

76,540 

792 

(63,246) 

- 

- 

2,098 

(2,143) 

14,041 

3,356 

(3,698) 

(6,275) 

- 

(1,172) 

2,092 

(5,697) 

(29) 

497 

2,107 

133 

2,737 

AIG | 2019 Form 10-K                         323 

  
 
 
 
  
 
 
  
 
  
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  25 .  In f or ma ti o n  P r o vi d e d  in  C o n ne ct i on  w ith  O u ts ta n di n g  De b t 

SUPPLEMENTARY DISCLOSURE OF CONDENSED CONSOLIDATING CASH FLOW INFORMATION 

American  
International  
Group, Inc.  
(As Guarantor) 

Validus  
Holdings,  
Ltd. 

Reclassifications  

AIGLH 

Other  
Subsidiaries 

and  Consolidated 
AIG 

Eliminations  

2  $ 

8  $ 

9  $ 

2,837  $ 

-  $ 

2,856 

102 

1 

- 

- 

- 

- 

86 

242 

- 

- 

188 

243 

105  $ 

8  $ 

9  $ 

3,165  $ 

-  $ 

3,287 

(941)  $ 

(22)  $ 

(50)  $ 

(313)  $ 

-  $ 

(1,326) 

(3) 

45 

- 

(42) 

(11)  $ 

1,179 

-  $ 

2 

-  $ 

- 

(241)  $ 

(1,181) 

- 

-  $ 

- 

- 

(252) 

- 

2  $ 

9  $ 

9  $ 

2,853  $ 

-  $ 

2,873 

124 

1 

- 

- 

- 

- 

18 

342 

- 

- 

142 

343 

127  $ 

9  $ 

9  $ 

3,213  $ 

-  $ 

3,358 

(914)  $ 

(17)  $ 

(48)  $ 

(333)  $ 

-  $ 

(1,312) 

1 

- 

(1) 

- 

(32)  $ 

895 

-  $ 

- 

-  $ 

- 

(122)  $ 

(895) 

- 

-  $ 

- 

- 

(154) 

- 

3  $ 

-  $ 

20  $ 

2,339  $ 

-  $ 

2,362 

4 

1 

- 

- 

- 

- 

54 

316 

- 

- 

58 

317 

8  $ 

-  $ 

20  $ 

2,709  $ 

-  $ 

2,737 

(948)  $ 

- 

(329)  $ 

614 

-  $ 

- 

-  $ 

- 

(48)  $ 

(286)  $ 

-  $ 

(1,282) 

(1) 

1 

-  $ 

- 

(215)  $ 

(614) 

- 

-  $ 

- 

- 

(544) 

- 

(in millions) 

Year Ended December 31, 2019 

Cash 

Restricted cash included in Short-term investments 

Restricted cash included in Other assets 

Total cash and restricted cash shown in the Condensed 

Consolidating Statements of Cash Flows 

Cash (paid) received during the year ended 

December 31, 2019 for: 

Interest: 

Third party 

Intercompany 

Taxes: 

Income tax authorities 

Intercompany 

Year Ended December 31, 2018 

Cash 

Restricted cash included in Short-term investments 

Restricted cash included in Other assets 

Total cash and restricted cash shown in the Condensed 

Consolidating Statements of Cash Flows 

Cash (paid) received during the year ended 

December 31, 2018 for: 

Interest: 

Third party 

Intercompany 

Taxes: 

Income tax authorities 

Intercompany 

Year Ended December 31, 2017 

Cash 

Restricted cash included in Short-term investments 

Restricted cash included in Other assets 

Total cash and restricted cash shown in the Condensed 

Consolidating Statements of Cash Flows 

Cash (paid) received during the year ended 

December 31, 2017 for: 

Interest: 

Third party 

Intercompany 

Taxes: 

Income tax authorities 

Intercompany 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

324                            AIG | 2019 Form 10-K 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 8 | Notes to Consolidated Financial Statements |  25 .  In f or ma ti o n  P r o vi d e d  in  C o n ne ct i on  w ith  O u ts ta n di n g  De b t 

AMERICAN INTERNATIONAL GROUP, INC. (AS GUARANTOR) SUPPLEMENTARY DISCLOSURE OF 
NON-CASH ACTIVITIES: 

Years Ended December 31, 
(in millions) 

Intercompany non-cash financing and investing activities: 

Capital contributions 

Dividends received in the form of securities 

Return of capital 

26. Subsequent Events 

DIVIDENDS DECLARED 

2019 

2018 

2017 

$ 

15  $ 

2,369  $ 

702 

15 

745 

2,706 

259 

735 

26 

On February 12, 2020, our Board of Directors declared a cash dividend on AIG Common Stock of $0.32 per share, payable on March 
30, 2020 to shareholders of record on March 16, 2020. On February 12, 2020, our Board of Directors declared a cash dividend on 
AIG’s Series A Preferred Stock of $365.625 per share, payable on March 16, 2020 to holders of record on February 28, 2020.    

AIG | 2019 Form 10-K                         325 

  
 
 
 
 
 
 
 
Part II  
ITEM 9 | Changes in and Disagreements with Accountants on 
Accounting and Financial Disclosure 

None. 

ITEM 9A | Controls and Procedures   

EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES 

Disclosure controls and procedures are designed to ensure that information required to be disclosed in reports filed or submitted 
under the Securities Exchange Act of 1934, as amended (the Exchange Act), is recorded, processed, summarized and reported within 
the time periods specified in SEC rules and forms and that such information is accumulated and communicated to management, 
including the Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosures. In 
connection with the preparation of this Annual Report on Form 10-K, an evaluation was carried out by AIG management, with the 
participation of AIG’s Chief Executive Officer and Chief Financial Officer, of the effectiveness of our disclosure controls and 
procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act), as of December 31, 2019. Based on this 
evaluation, AIG’s Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were 
effective as of December 31, 2019. 

MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING 

Management of AIG is responsible for establishing and maintaining adequate internal control over financial reporting. AIG’s internal 
control over financial reporting is a process, under the supervision of AIG’s Chief Executive Officer and Chief Financial Officer, 
designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of AIG’s financial 
statements for external purposes in accordance with U.S. GAAP. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes 
in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

AIG management conducted an assessment of the effectiveness of our internal control over financial reporting as of December 31, 
2019 based on the criteria established in the 2013 Internal Control – Integrated Framework issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (COSO).  

AIG management has concluded that, as of December 31, 2019, our internal control over financial reporting was effective based on 
the criteria articulated in the 2013 Internal Control – Integrated Framework issued by the COSO.  The effectiveness of our internal 
control over financial reporting as of December 31, 2019 has been audited by PricewaterhouseCoopers LLP, an independent 
registered public accounting firm, as stated in their report, which is included in this Annual Report on Form 10-K. 

CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING 

There have been no changes in our internal control over financial reporting that have occurred during the quarter ended December 
31, 2019 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 

326                            AIG | 2019 Form 10-K 

 
  
 
 
Part III 
ITEM 10 | Directors, Executive Officers and Corporate Governance 

All information required by Items 10, 11, 12, 13 and 14 of this Form 10-K is incorporated by reference from the definitive proxy 
statement for AIG’s 2019 Annual Meeting of Shareholders, which will be filed with the SEC not later than 120 days after the close of 
the fiscal year pursuant to Regulation 14A. 

ITEM 11 | Executive Compensation 

See Item 10 herein. 

ITEM 12 | Security Ownership of Certain Beneficial Owners and 
Management and Related Stockholder Matters 

See Item 10 herein. 

ITEM 13 | Certain Relationships and Related Transactions, and 
Director Independence 

See Item 10 herein. 

ITEM 14 | Principal Accounting Fees and Services 

See Item 10 herein. 

Part IV 
ITEM 15 | Exhibits, Financial Statement Schedules 

(a) Financial Statements and Schedules. See accompanying Index to Financial Statements.  

(b) Exhibits. See accompanying Exhibit Index.  

ITEM 16 | Form 10-K Summary 

None. 

AIG | 2019 Form 10-K                         327 

 
  
 
 
 
Exhibit Index 

Exhibit  
Number 

2 

3 

3(i) 

3(ii) 

Description 

Location 

Plan of acquisition, reorganization, arrangement, liquidation or 
succession 

(1) Stock Purchase Agreement dated as of August 15, 2016 between 
American International Group, Inc. and Arch Capital Group Ltd. 

Incorporated by reference to Exhibit 2.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
August 16, 2016 (File No. 1-8787). 

(2) First Amendment to Stock Purchase Agreement, dated as of 
December 29, 2016 between American International Group, Inc. and 
Arch Capital Group Ltd. 

Incorporated by reference to Exhibit 10.51 to AIG’s 
Annual Report on Form 10-K for the year ended 
December 31, 2016 (File No. 1-8787). 

(3) Agreement and Plan of Merger, by and among AIG, Venus 
Holdings Limited and Validus Holdings, Ltd., dated January 21, 2018 

(4) Membership Interest Purchase Agreement, by and among AIG, 
Fortitude Group Holdings, LLC, Carlyle FRL, L.P., The Carlyle Group 
L.P., T&D United Capital Co., LTD. And T&D Holdings, Inc., dated as 
of November 25, 2019 

Articles of incorporation and by-laws 

Amended and Restated Certificate of Incorporation of AIG 

Certificate of Designations of AIG with respect to Series A Preferred 
Stock, dated March 8, 2019 

3(iii) 

AIG By-laws, amended November 16, 2015 

4 

Instruments defining the rights of security holders, including 
indentures 

Incorporated by reference to Exhibit 2.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
January 22, 2018 (File No. 1-8787). 

Incorporated by reference to Exhibit 2.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
November 25, 2019 (File No. 1-8787). 

Incorporated by reference to Exhibit 3.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
June 28, 2017 (File No. 1-8787). 

Incorporated by reference to Exhibit 3.2 to AIG’s 
Registration Statement on Form 8-A filed with the 
SEC on March 13, 2019 (File No. 1-8787). 

Incorporated by reference to Exhibit 3.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
November 16, 2015 (File No. 1-8787). 

Certain instruments defining the rights of holders of 
long-term debt securities of AIG and its subsidiaries 
are omitted pursuant to Item 601(b)(4)(iii) of 
Regulation S-K. AIG hereby undertakes to furnish to 
the Commission, upon request, copies of any such 
instruments. 

(1) Warrant Agreement (including Form of Warrant), dated as of 
January 6, 2011, between AIG and Wells Fargo Bank, N.A., as 
Warrant Agent 

Incorporated by reference to Exhibit 10.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
January 7, 2011 (File No. 1-8787). 

(2) Tax Asset Protection Plan, dated as of March 9, 2011, between 
AIG and Wells Fargo Bank, N.A., as Rights Agent, including as 
Exhibit A the forms of Rights Certificate and of Election to Exercise 

Incorporated by reference to Exhibit 4.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
March 9, 2011 (File No. 1-8787). 

(3) Amendment No. 1, dated as of January 8, 2014, to Tax Asset 
Protection Plan, between AIG and Wells Fargo Bank, National 
Association, as Rights Agent 

Incorporated by reference to Exhibit 4.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
January 8, 2014 (File No. 1-8787). 

(4) Amendment No. 2, dated as of December 14, 2016, to Tax Asset 
Protection Plan, between AIG and Wells Fargo Bank, National 
Association, as Rights Agent 

Incorporated by reference to Exhibit 4.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
December 14, 2016 (File No. 1-8787). 

(5) Amendment No. 3, dated as of December 11, 2019, to Tax Asset 
Protection Plan, between Equiniti Trust Company, as successor to 
Wells Fargo Shareowner Services, a former division of Wells Fargo 
Bank, as Rights Agent 

Incorporated by reference to Exhibit 4.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
December 11, 2019 (File No. 1-8787). 

(6) Description of Registrant’s Securities 

Filed herewith. 

328                            AIG | 2019 Form 10-K 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
(7) Deposit Agreement, dated March 14, 2019, among AIG, Equiniti 
Trust Company, as depositary, and the holders from time to time of 
the depositary receipts described therein 

Incorporated by reference to Exhibit 4.2 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
March 14, 2019 (File No. 1-8787). 

(8) Form of depositary receipt representing the Depository Shares 
(included in Exhibit A to Exhibit 4.7) 

9 

10 

Voting Trust Agreement 

Material contracts  

None. 

(1) AIG Amended and Restated Executive Severance Plan* 

(2) AIG Amended and Restated 2007 Stock Incentive Plan* 

(3) AIG Amended and Restated Form of Non-Employee Director 
Deferred Stock Units Award Agreement* 

(4) Fourth Amended and Restated Credit Agreement, dated as of 
June 27, 2017, among AIG, the subsidiary borrowers party thereto, 
the lenders party thereto, JPMorgan Chase Bank, N.A., as 
Administrative Agent, and each Several L/C Agent party thereto 

(5) American International Group, Inc. 2010 Stock Incentive Plan* 

(6) AIG  Amended  Form  of  2010  Stock  Incentive  Plan  DSU  Award 
Agreement* 

(7) Release and Restrictive Covenant Agreement between AIG and 
Peter Hancock* 

(8) Non-Competition and Non-Solicitation Agreement between AIG 
and Peter Hancock, dated February 8, 2010* 

(9) Letter Agreement, dated August 14, 2013, between AIG and 
Kevin Hogan* 

(10) Non-Solicitation and Non-Disclosure Agreement, dated August 
14, 2013, between AIG and Kevin Hogan* 

(11) Introductory Bonus Agreement, dated August 14, 2013, between 
AIG and Kevin Hogan* 

(12) Executive Officer Form of Release and Restrictive Covenant 
Agreement* 

(13) AIG Non-Qualified Retirement Income Plan (as amended)* 

Incorporated by reference to Exhibit 10.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
September 26, 2008 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.62 to AIG’s 
Annual Report on Form 10-K for the year ended 
December 31, 2008 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.69 to AIG’s 
Annual Report on Form 10-K for the year ended 
December 31, 2008 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
June 27, 2017 (File No. 1-8787). 

Incorporated by reference to AIG’s Definitive Proxy 
Statement, dated April 12, 2010 (Filed No. 1-8787). 

Incorporated by reference to Exhibit 10.14 to AIG’s 
Quarterly Report on Form 10-Q for the quarter 
ended March 31, 2012 (File No. 1-8787). 

Incorporated by reference to Exhibit 99.3 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
February 8, 2010 (File No. 1-8787). 

Incorporated by reference to Exhibit 99.4 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
February 8, 2010 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.2 to AIG’s 
Quarterly Report on Form 10-Q for the quarter 
ended March 31, 2015 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.3 to AIG’s 
Quarterly Report on Form 10-Q for the quarter 
ended March 31, 2015 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.4 to AIG’s 
Quarterly Report on Form 10-Q for the quarter 
ended March 31, 2015 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.5 to AIG’s 
Quarterly Report on Form 10-Q for the quarter 
ended March 31, 2016 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.1 to AIG’s 
Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2015 (File No. 1-8787). 

AIG | 2019 Form 10-K                         329 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(14) Master Transaction Agreement, dated as of April 19, 2011, by 
and among American Home Assurance Company, Chartis Casualty 
Company (f/k/a American International South Insurance Company), 
Chartis Property Casualty Company (f/k/a AIG Casualty Company), 
Commerce and Industry Insurance Company, Granite State 
Insurance Company, Illinois National Insurance Co., National Union 
Fire Insurance Company of Pittsburgh, Pa., New Hampshire 
Insurance Company, The Insurance Company of the State of 
Pennsylvania, Chartis Select Insurance Company (f/k/a AIG Excess 
Liability Insurance Company Ltd.), Chartis Specialty Insurance 
Company (f/k/a American International Specialty Lines Insurance 
Company), Landmark Insurance Company, Lexington Insurance 
Company, AIU Insurance Company, American International 
Reinsurance Company, Ltd. and American Home Assurance 
Company, National Union Fire Insurance Company of Pittsburgh, 
Pa., New Hampshire Insurance Company and Chartis Overseas 
Limited acting as members of the Chartis Overseas Association as 
respects business written or assumed by or from affiliated companies 
of Chartis Inc. (collectively, the Reinsureds), Eaglestone Reinsurance 
Company and National Indemnity Company 

(15) AIG 2013 Long-Term Incentive Plan (as amended)* 

(16) Form of 2015 Performance Share Units Award Agreement* 

(17) AIG Clawback Policy* 

(18) AIG 2013 Short-Term Incentive Plan* 

(19) Form of 2013 Short-Term Incentive Plan Award Letter* 

(20) AIG Annual Short-Term Incentive Plan (as amended)* 

(21) AIG 2013 Omnibus Incentive Plan* 

(22) AIG 2012 Executive Severance Plan (as amended)* 

(23) Form of AIG 2013 Omnibus Incentive Plan Non-Employee 
Director DSU Award Agreement* 

(24) Aggregate Excess of Loss Reinsurance Agreement, dated 
January 20, 2017, by and between AIG Assurance Company, AIG 
Property Casualty Company, AIG Specialty Insurance Company, AIU 
Insurance Company, American Home Assurance Company, 
Commerce and Industry Insurance Company, Granite State 
Insurance Company, Illinois National Insurance Co., Lexington 
Insurance Company, National Union Fire Insurance Company of 
Pittsburgh, Pa., New Hampshire Insurance Company and The 
Insurance Company Of The State Of Pennsylvania and National 
Indemnity Company (portions of this exhibit have been redacted 
pursuant to a request for confidential treatment). 

Incorporated by reference to Exhibit 10.6 to AIG’s 
Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2011 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.35 to AIG’s 
Annual Report on Form 10-K for the year ended 
December 31, 2015 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.5 to AIG’s 
Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2015 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.3 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
March 27, 2013 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.5 to AIG’s 
Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2014 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.5 of AIG’s 
Current Report on Form 8-K filed with the SEC on 
March 27, 2013 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.43 on AIG’s 
Annual Report on Form 10-K for the year ended 
December 31, 2016 (File No. 1-8787). 

Incorporated by reference to Appendix B in AIG’s 
Definitive Proxy Statement on Schedule 14A, dated 
April 4, 2013 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.1 of AIG’s 
Quarterly Report on Form 10-Q for the quarter ended 
June 30, 2016 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.52 to AIG’s 
Annual Report on Form 10-K for the year ended 
December 31, 2016 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.1 to AIG's 
Current Report on Form 8-K filed with the SEC on 
February 14, 2017 (File No. 1-8787). 

330                            AIG | 2019 Form 10-K 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
(25) Trust Agreement, dated January 20, 2017, by and among 
National Union Fire Insurance Company of Pittsburgh, Pa., National 
Indemnity Company, and Wells Fargo Bank, National Association 
(portions of this exhibit have been redacted pursuant to a request for 
confidential treatment). 

Incorporated by reference to Exhibit 10.2 to AIG's 
Current Report on Form 8-K filed with the SEC on 
February 14, 2017 (File No. 1-8787). 

(26) Parental Guarantee Agreement, dated January 20, 2017, by 
Berkshire Hathaway Inc. in favor of National Union Fire Insurance 
Company of Pittsburgh, Pa. 

Incorporated by reference to Exhibit 10.3 to AIG's 
Current Report on Form 8-K filed with the SEC on 
February 14, 2017 (File No. 1-8787). 

(27) AIG Long Term Incentive Plan* 

(28) Form of AIG Long Term Incentive Award Agreement* 

(29) Letter Agreement between American International Group, Inc. 
and Peter D. Hancock, dated March 17, 2017* 

(30) Letter Agreement, dated November 3, 2010, between AIG and 
Siddhartha Sankaran* 

Incorporated by reference to Exhibit 10.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
March 17, 2017 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.2 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
March 17, 2017 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.3 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
March 17, 2017 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.7 to AIG’s 
Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2017 (File No. 1-8787). 

(31) Non-Competition, Non-Solicitation and Non-Disclosure 
Agreement, dated November 5, 2010, between AIG and Siddhartha 
Sankaran* 

Incorporated by reference to Exhibit 10.8 to AIG’s 
Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2017 (File No. 1-8787). 

(32) Letter Agreement, dated July 22, 2015, between AIG and 
Douglas A. Dachille* 

(33) Non-Solicitation and Non-Disclosure Agreement, dated July 22, 
2015, between AIG and Douglas A. Dachille* 

(34) Letter Agreement, dated May 14, 2017, between American 
International Group, Inc. and Brian Duperreault* 

(35) Form of Stock Option Award Agreement, between American 
International Group, Inc. and Brian Duperreault* 

(36) Letter Agreement, dated July 3, 2017, between American 
International Group, Inc. and Peter Zaffino* 

(37) Non-Solicitation and Non-Disclosure Agreement, dated July 5, 
2017, between American International Group, Inc. and Peter Zaffino* 

(38) Form of Stock Option Award Agreement, between American 
International Group, Inc. and Peter Zaffino* 

(39) Form of Long Term Incentive Stock Option Award Agreement* 

(40) AIG Long Term Incentive Plan (as amended March 2018)* 

(41) Description of Non-Management Director Compensation* 

Incorporated by reference to Exhibit 10.9 to AIG’s 
Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2017 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.10 to AIG’s 
Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2017 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
May 15, 2017 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.2 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
May 15, 2017 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
July 6, 2017 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
July 6, 2017 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.2 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
July 6, 2017 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.60 to AIG’s 
Annual Report on Form 10-K for the year ended 
December 31, 2017 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.2 to AIG’s 
Quarterly Report on Form 10-Q for the quarter ended 
March 31, 2018 (File No. 1-8787). 

Incorporated by reference to “Compensation of 
Directors” in AIG’s Definitive Proxy Statement on 
Schedule 14A, dated March 27, 2018 (File No. 1-
8787). 

AIG | 2019 Form 10-K                         331 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(42) AIG Long Term Incentive Plan (as amended and restated 
September 2018)* 

(43) Release and Restrictive Covenant Agreement between AIG and 
Siddhartha Sankaran, dated December 7, 2018* 

(44) Letter Agreement, dated May 10, 2018, between AIG and Mark 
Lyons* 

(45) Non-Solicitation and Non-Disclosure Agreement, dated May 13, 
2018, between AIG and Mark Lyons* 

(46) AIG Long Term Incentive Plan (as amended and restated April 
2019)* 

(47) Form of AIG Long Term Incentive Award Agreement* 

Incorporated by reference to Exhibit 10.1 to AIG’s 
Quarterly Report on Form 10-Q for the quarter ended 
September 30, 2018 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.1 to AIG’s 
Current Report on Form 8-K filed with the SEC on 
December 7, 2018 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.1 to AIG’s 
Current Report on Form 8-K/A, Amendment No. 1, 
filed with the SEC on December 14, 2018 (File No. 1-
8787). 

Incorporated by reference to Exhibit 10.2 to AIG’s 
Current Report on Form 8-K/A, Amendment No. 1, 
filed with the SEC on December 14, 2018 (File No. 1-
8787). 

Incorporated by reference to Exhibit 10.2 to AIG’s 
Quarterly Report on Form 10-Q, filed with the SEC on 
May 7, 2019 (File No. 1-8787). 

Incorporated by reference to Exhibit 10.1 to AIG’s 
Quarterly Report on Form 10-Q, filed with the SEC on 
May 7, 2019 (File No. 1-8787). 

(48) AIG Long Term Incentive Plan (as amended and restated 
January 2020)* 

Filed herewith. 

(49) Form of AIG Long Term Incentive Award Agreement* 

Filed herewith. 

Subsidiaries of Registrant 

Filed herewith. 

Consent of Independent Registered Public Accounting Firm 

Filed herewith. 

Powers of attorney 

Included on signature page and filed herewith. 

Rule 13a-14(a)/15d-14(a) Certifications 

Section 1350 Certifications** 

Interactive data files pursuant to Rule 405 of Regulation S-T: (i) the 
Consolidated Balance Sheets as of December 31, 2019 and 
December 31, 2018, (ii) the Consolidated Statements of Income for 
the three years ended December 31, 2019, (iii) the Consolidated 
Statements of Equity for the three years ended December 31, 2019, 
(iv) the Consolidated Statements of Cash Flows for the three years 
ended December 31, 2019, (v) the Consolidated Statements of 
Comprehensive Income (Loss) for the three years ended 
December 31, 2019 and (vi) the Notes to the Consolidated Financial 
Statements. 

Filed herewith. 

Filed herewith. 

Filed herewith. 

21 

23 

24 

31 

32 

101 

*  This exhibit is a management contract or a compensatory plan or arrangement. 

**  This information is furnished and not filed for purposes of Sections 11 and 12 of the Securities Act of 1933 and Section 18 of the Securities Exchange Act of 1934. 

332                            AIG | 2019 Form 10-K 

 
  
 
 
 
 
 
 
 
 
 
Signatures 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the Registrant has duly 
caused this Annual Report on Form 10-K to be signed on its behalf by the undersigned, thereunto duly authorized, on the 21st of 
February, 2020. 

AMERICAN INTERNATIONAL GROUP, INC. 

By 

            /S/ BRIAN DUPERREAULT 

(Brian Duperreault, Chief Executive Officer) 

KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints Brian 
Duperreault and Mark D. Lyons, and each of them severally, his or her true and lawful attorney-in-fact, with full power of substitution 
and resubstitution, to sign in his or her name, place and stead, in any and all capacities, to do any and all things and execute any and 
all instruments that such attorney may deem necessary or advisable under the Securities Exchange Act of 1934, as amended, and 
any rules, regulations and requirements of the U.S. Securities and Exchange Commission in connection with this Annual Report on 
Form 10-K and any and all amendments hereto, as fully for all intents and purposes as he or she might or could do in person, and 
hereby ratifies and confirms all said attorneys-in-fact and agents, each acting alone, and his or her substitute or substitutes, may 
lawfully do or cause to be done by virtue hereof. 

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this Annual Report on Form 10-K has been signed 
below by the following persons on behalf of the Registrant and in the capacities indicated on the 21st of February, 2020. 

AIG | 2019 Form 10-K                         333 

 
  
 
 
 
 
 
 
 
 
 
 
 
SIGNATURE 

TITLE 

Chief Executive Officer and Director 
(Principal Executive Officer) 

Executive Vice President and Chief Financial Officer 
(Principal Financial Officer) 

  Senior Vice President – Deputy Chief Financial Officer and 

Chief Accounting Officer 
(Principal Accounting Officer) 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

/S/ BRIAN DUPERREAULT 
(Brian Duperreault) 

/S/ MARK D. LYONS 
(Mark D. Lyons) 

/S/ JONATHAN WISMER 
(Jonathan Wismer) 

/S/ W. DON CORNWELL 
(W. Don Cornwell) 

/S/ JOHN H. FITZPATRICK 
(John H. Fitzpatrick) 

/S/ WILLIAM G. JURGENSEN 
(William G. Jurgensen) 

/S/ CHRISTOPHER S. LYNCH 
(Christopher S. Lynch) 

/S/ HENRY S. MILLER 
(Henry S. Miller) 

/S/ LINDA A. MILLS 
(Linda A. Mills) 

/S/ THOMAS F. MOTAMED 
(Thomas F. Motamed) 

/S/ SUZANNE NORA JOHNSON 
(Suzanne Nora Johnson) 

/S/ PETER R. PORRINO 
(Peter R. Porrino) 

/S/ AMY L. SCHIOLDAGER 
(Amy L. Schioldager) 

/S/ DOUGLAS M. STEENLAND 
(Douglas M. Steenland) 

/S/ THERESE M. VAUGHAN 
(Therese M. Vaughan) 

334                            AIG | 2019 Form 10-K 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
Summary of Investments — Other than Investments in Related Parties 

At December 31, 2019 
(in millions) 
Fixed maturities: 

U.S. government and government sponsored entities 
Obligations of states, municipalities and political subdivisions 
Non-U.S. governments 
Public utilities 
All other corporate debt securities 
Mortgage-backed, asset-backed and collateralized 

Total fixed maturity securities 
Equity securities and mutual funds: 

Common stock: 
Public utilities 
Banks, trust and insurance companies 
Industrial, miscellaneous and all other 

Total common stock 
Preferred stock 
Mutual funds 

Total equity securities and mutual funds 
Mortgage and other loans receivable, net of allowance 
Other invested assets 
Short-term investments, at cost (approximates fair value) 
Derivative assets(b) 
Total investments 

Cost(a) 

Fair Value 

$ 

7,229  $ 

7,501  $ 

13,960  
14,042  
17,861  
120,203  
66,617  
239,912  

15,318 
14,869 
19,378 
130,276 
70,426 
257,768 

1  
151  
380  
532  
13  
296  
841  
46,984  
19,495  
13,230  
793  
321,255  $ 

1 
151 
380 
532 
13 
296 
841 
49,005 
18,792 
13,230 
793 
340,429  $ 

$ 

Schedule I 

Amount at 
which shown in 
the Balance Sheet 

7,501 
15,318 
14,869 
19,378 
130,276 
70,426 
257,768 

1 
151 
380 
532 
13 
296 
841 
46,984 
18,792 
13,230 
793 
338,408 

(a)  Original cost of fixed maturities is reduced by other-than-temporary impairment charges and by repayments and adjusted for amortization of premiums or accretion of 

discounts. 

(b)  The balance is reported in Other assets. 

AIG | 2019 Form 10-K                         335 

 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Condensed Financial Information of Registrant 
Balance Sheets — Parent Company Only 

December 31, 
(in millions) 
Assets: 

Short-term investments(a) 
Other investments 

Total investments 

Cash 
Loans to subsidiaries(b) 
Due from affiliates - net(b) 
Intercompany tax receivable(b) 
Deferred income taxes 
Investment in consolidated subsidiaries(b) 
Other assets(c) 

Total assets 
Liabilities: 

Due to affiliate(b) 
Intercompany tax payable(b) 
Notes and bonds payable 
Junior subordinated debt 
Series AIGFP matched notes and bonds payable 
Loans from subsidiaries(b) 
Other liabilities (includes intercompany derivative liabilities of $33 in 2019 and $105 in 2018) 

Total liabilities 
AIG Shareholders’ equity: 

Preferred stock 
Common stock 
Treasury stock 
Additional paid-in capital 
Retained earnings 
Accumulated other comprehensive income (loss) 

Total AIG shareholders’ equity 
Total liabilities and equity 

(a)  At December 31, 2019 and 2018, included restricted cash of $102 million and $124 million, respectively. 

(b)  Eliminated in consolidation. 

(c)  At December 31, 2019 and 2018, included restricted cash of $1 million and $1 million, respectively. 

See accompanying Notes to Condensed Financial Information of Registrant. 

Schedule II 

2019 

2018 

3,329  $ 
4,804  
8,133  
2  
35,352 
1,504 
3,121 
9,426 
39,921 
340 
97,799  $ 

3,231  $ 
2,700 
20,467 
1,542 
21 
715 
3,448 
32,124 

1,141 
3,377 
4,518 
2 
34,963 
1,206 
3,053 
10,747 
33,300 
383 
88,172 

2,329 
2,954 
20,853 
1,548 
21 
615 
3,491 
31,811 

485 
4,766 
(48,987) 
81,345 
23,084 
4,982 
65,675 
97,799  $ 

- 
4,766 
(49,144) 
81,268 
20,884 
(1,413) 
56,361 
88,172 

$ 

$ 

$ 

$ 

336                            AIG | 2019 Form 10-K 

 
  
 
  
 
 
 
 
 
 
 
Condensed Financial Information of Registrant (Continued) 
Statements of Income — Parent Company Only 

Years Ended December 31, 
(in millions) 
Revenues: 

Equity in undistributed net income (loss) of consolidated subsidiaries(a) 
Dividend income from consolidated subsidiaries(a) 
Interest income(b) 
Net realized capital gains (losses) 
Other income 

Expenses: 

Interest expense 
Net loss on extinguishment of debt 
Net loss on sale of divested businesses 
Other expenses 

Income (loss) from continuing operations before income tax expense (benefit) 
Income tax expense (benefit) 
Net income (loss) 
Loss from discontinued operations 
Net income (loss) attributable to AIG Parent Company 

$ 

(a)  Eliminated in consolidation. 

$ 

44  $ 

Schedule II 

2019 

2018 

2017 

3,819 
1,034  
(3)  
125  

985  
-  
1  
728  
3,305  
(45)  
3,350 
(2)  
3,348  $ 

(5,160)  $ 
4,580 
961  
(49)  
26  

954  
-  
3  
800  
(1,399)  
(1,433)  
34 
(40)  

(6)  $ 

(2,375) 
2,226 
656 
46 
189 

949 
2 
30 
922 
(1,161) 
4,922 
(6,083) 
(1) 
(6,084) 

(b)  Includes interest income on intercompany borrowings of $904 million, $840 million and $512 million on December 31, 2019, 2018 and 2017, respectively, eliminated in 

consolidation. 

See accompanying Notes to Condensed Financial Information of Registrant. 

Condensed Financial Information of Registrant (Continued) 
Statements of Comprehensive Income — Parent Company Only   

Years Ended December 31, 
(in millions) 
Net income (loss) 
Other comprehensive income (loss) 
Total comprehensive income (loss) attributable to AIG 

See accompanying Notes to Condensed Financial Information of Registrant. 

Schedule II 

2019 
3,348  $ 
6,395 
9,743  $ 

2018 

(6) $ 

(6,302) 
(6,308) $ 

2017 
(6,084) 
2,235 
(3,849) 

$ 

$ 

AIG | 2019 Form 10-K                         337 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
   
   
   
 
 
   
 
 
 
 
   
 
 
 
 
Condensed Financial Information of Registrant (Continued) 
Statements of Cash Flows — Parent Company Only 

Years Ended December 31, 
(in millions) 
Net cash provided by operating activities 
Cash flows from investing activities: 
Sales and maturities of investments 
Sales of divested businesses 
Purchase of investments 
Net change in short-term investments 
Contributions from (to) subsidiaries - net 
Acquisition of businesses 
Payments received on mortgage and other loans receivable 
Loans to subsidiaries - net 
Other, net 

Net cash provided by (used in) investing activities 
Cash flows from financing activities: 

Issuance of long-term debt 
Repayments of long-term debt 
Issuance of preferred stock 
Cash dividends paid on preferred stock 
Cash dividends paid on common stock 
Loans from subsidiaries - net 
Purchase of common stock 
Other, net 

Net cash used in financing activities 
Change in cash and restricted cash 
Cash and restricted cash at beginning of year 
Cash and restricted cash at end of year 

Supplementary disclosure of cash flow information: 

(in millions) 
Cash 
Restricted cash included in Short-term investments 
Restricted cash included in Other assets 
Total cash and restricted cash shown in Statements of Cash Flows — Parent 
Company Only 

Cash (paid) received during the period for: 
Interest: 

Third party 
Intercompany 

Taxes: 

Income tax authorities 
Intercompany 

Intercompany non-cash financing and investing activities: 

Capital contributions 
Return of capital 
Dividends received in the form of securities 

See accompanying Notes to Condensed Financial Information of Registrant. 

338                            AIG | 2019 Form 10-K 

Schedule II 

2019 
3,484  $ 

2018 
1,256  $ 

$ 

2017 
36 

2,313 
- 
(2,957) 
(2,170) 
(237) 
- 
- 
513 
67 
(2,471) 

595 
(1,006) 
485 
(22) 
(1,114) 
93 
- 
(66) 
(1,035) 
(22) 
127 
105  $ 

5,587 
- 
(1,980) 
1,533 
1 
(5,475) 
- 
868 
(73) 
461 

2,470 
(1,493) 
- 
- 
(1,138) 
90 
(1,739) 
212 
(1,598) 
119 
8 
127  $ 

5,714 
40 
(2,465) 
1,994 
2,446 
- 
107 
199 
(183) 
7,852 

1,505 
(1,724) 
- 
- 
(1,172) 
(63) 
(6,275) 
(154) 
(7,883) 
5 
3 
8 

Years Ended December 31, 

2019  

2  $ 

102 
1 

2018  

2  $ 

124 
1 

2017 
3 
4 
1 

$ 

$ 

$ 

105  $ 

127  $ 

8 

$ 

(941) $ 
(3)  

(11)  
1,179  

15 
15 
702 

(914) $ 
1  

(32)  
895  

2,369 
2,706 
745 

(948) 
- 

(329) 
614 

259 
26 
735 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONDENSED FINANCIAL INFORMATION OF REGISTRANT 

American International Group, Inc.’s (the Registrant) investments in consolidated subsidiaries are stated at cost plus equity in 
undistributed income of consolidated subsidiaries. The accompanying condensed financial statements of the Registrant should be 
read in conjunction with the consolidated financial statements and notes thereto of American International Group, Inc. and 
subsidiaries included in the Registrant’s 2019 Annual Report on Form 10-K for the year ended December 31, 2019 (Annual Report on 
Form 10-K) filed with the Securities and Exchange Commission on February 21, 2020. 

The Registrant includes in its Statement of Income dividends from its subsidiaries and equity in undistributed income (loss) of 
consolidated subsidiaries, which represents the net income (loss) of each of its wholly-owned subsidiaries. 

Certain prior period amounts have been reclassified to conform to the current period presentation. 

The five-year debt maturity schedule is incorporated by reference from Note 16 to Consolidated Financial Statements. 

The Registrant files a consolidated federal income tax return with certain subsidiaries and acts as an agent for the consolidated tax 
group when making payments to the Internal Revenue Service. The Registrant and its subsidiaries have adopted, pursuant to a 
written agreement, a method of allocating consolidated Federal income taxes. Amounts allocated to the subsidiaries under the written 
agreement are included in Due from affiliates in the accompanying Condensed Balance Sheets. 

Income taxes in the accompanying Condensed Balance Sheets are composed of the Registrant’s current and deferred tax assets, the 
consolidated group’s current income tax receivable and deferred taxes related to tax attribute carryforwards of AIG’s U.S. 
consolidated income tax group.  

For additional information see Note 23 to the Consolidated Financial Statements. 

The consolidated U.S. deferred tax asset for net operating loss, capital loss and tax credit carryforwards are recorded by the Parent 
Company, which files the consolidated U.S. Federal income tax return, and are not allocated to its subsidiaries. Generally, as, and if, 
the consolidated net operating losses and other tax attribute carryforwards are utilized, the intercompany tax balance will be settled 
with the subsidiaries. 

AIG | 2019 Form 10-K                         339 

 
  
 
 
Supplementary Insurance Information 

At December 31, 2019 and 2018 

Segment (in millions) 
2019 

General Insurance 

Life and Retirement 
Other Operations(a) 
Legacy Operations 

2018 

General Insurance 

Life and Retirement 
Other Operations(a) 
Legacy Operations 

Schedule III 

Liability 

for Unpaid 

Losses and 

Loss 

Adjustment 

Expenses, 

Deferred 

Policy 

Acquisition 

  Future Policy 

Costs 

Benefits 

Unearned 

Premiums 

$ 

$ 

$ 

2,639 

7,901 

9 

658 

$ 

71,272 

$ 

18,022 

$ 

17,963 

177 

39,428 

- 

10 

237 

11,207 

$ 

128,840 

$ 

18,269 

$ 

2,889 

9,046 

- 

759 

$ 

76,185 

$ 

18,727 

$ 

14,739 

47 

37,603 

- 

6 

515 

$ 

12,694 

$ 

128,574 

$ 

19,248 

$ 

Policy 

and 

Contract 

Claims 

- 

864 

- 

17 

881 

- 

851 

- 

14 

865 

 For the years ended December 31, 2019, 2018 and 2017 

Premiums 

and 

Policy 

Fees 

Net 

Investment 

Income 

Losses 

  Amortization 

and Loss 

Expenses 

Incurred, 

Benefits 

of Deferred 

Policy 

Acquisition 

Costs 

Other 

Operating 

Expenses 

Net 

Premiums 
Written(b) 

$ 

26,438  $ 

6,493 

42 

603 

3,444 

8,461 

234 

2,480 

$ 

17,246 

$ 

4,482 

$ 

9,127 

739 

2,122 

650 

(36) 

68 

4,621 

2,472 

1,138 

306 

$ 

25,092 

- 

420 

(58) 

$ 

$ 

$ 

$ 

33,576  $ 

14,619 

$ 

29,234 

$ 

5,164 

$ 

8,537 

$ 

25,454 

27,505  $ 

2,668 

$ 

20,824 

$ 

4,596 

$ 

5,261 

39 

600 

7,922 

(439) 

2,325 

7,692 

357 

2,293 

680 

5 

105 

5,222 

2,412 

1,270 

398 

$ 

26,407 

- 

387 

3 

33,405  $ 

12,476 

$ 

31,166 

$ 

5,386 

$ 

9,302 

$ 

26,797 

26,026  $ 

3,668 

$ 

21,642 

$ 

3,765 

$ 

6,844 

712 

727 

7,816 

(81) 

2,776 

8,607 

1,076 

2,239 

743 

(296) 

76 

5,100 

2,296 

1,227 

484 

$ 

25,438 

- 

317 

4 

Segment (in millions) 
2019 

General Insurance 

Life and Retirement 
Other Operations(a) 
Legacy Operations 

2018 

General Insurance 

Life and Retirement 
Other Operations(a) 
Legacy Operations 

2017 

General Insurance 

Life and Retirement 
Other Operations(a) 
Legacy Operations 

$ 

34,309  $ 

14,179 

$ 

33,564 

$ 

4,288 

$ 

9,107 

$ 

25,759 

(a)  Includes consolidation and elimination entries and reconciling items from adjusted pre-tax income to pre-tax income. See Note 3 to the Consolidated Financial 

Statements. 

(b)  Balances reflect the segment changes discussed in Note 3 to the Consolidated Financial Statements.  

340                            AIG | 2019 Form 10-K 

 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reinsurance 

At December 31, 2019, 2018 and 2017 and for the years then ended 

  Schedule IV 

(in millions) 
2019 
Long-duration insurance in force 
Premiums Earned: 

General Insurance companies 
Life and Retirement companies 
Other 

Total 
2018 
Long-duration insurance in force 
Premiums Earned: 

General Insurance companies 
Life and Retirement companies 
Other  

Total 
2017 
Long-duration insurance in force 
Premiums Earned: 

General Insurance companies 
Life and Retirement companies 
Other  

Total 

Gross 
Amount 

Ceded to 
Other 
Companies 

Assumed 
from Other 
Companies 

Net Amount  

Percent of 
Amount 
Assumed 
to Net 

$  1,185,771  $ 

264,732  $ 

279  $ 

921,318  

-  % 

$ 

$ 

30,017  $ 

4,363 
- 
34,380  $ 

9,526  $ 
916 
- 
10,442  $ 

6,395  $ 
228 
- 
6,623  $ 

26,886  
3,675  
-  
30,561  

23.8  % 
6.2  
-  
21.7  % 

$  1,094,774  $ 

228,846  $ 

300  $ 

866,228  

-  % 

$ 

$ 

31,450  $ 

3,489 
- 
34,939  $ 

8,164  $ 
855 
- 
9,019  $ 

4,638  $ 
56 
- 
4,694  $ 

27,924  
2,690   
-  
30,614  

16.6  % 
2.1  
-  
15.3  % 

$  1,061,095  $ 

202,402  $ 

321  $ 

859,014  

-  % 

$ 

$ 

30,928  $ 

5,771 
- 
36,699  $ 

7,904  $ 
810 
- 
8,714  $ 

3,374  $ 
15 
- 
3,389  $ 

26,398  
4,976   
-  
31,374  

12.8  % 
0.3  
-  
10.8  % 

AIG | 2019 Form 10-K                         341 

 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Valuation and Qualifying Accounts 

For the years ended December 31, 2019, 2018 and 2017 

Schedule V 

(in millions) 

2019 

Allowance for mortgage and  

Balance, 

Charged to 

Beginning 

Costs and 

Divested 

of year 

Expenses 

Charge Offs 

Acquisitions 

Businesses 

Other 
Changes* 

Balance, 

End of year 

other loans receivable 

$ 

397  $ 

46  $ 

(5)  $ 

-  $ 

-  $ 

-  $ 

438 

178 

111 

397 

216 

140 

322 

236 

187 

(310) 

1,425 

302 

1,779 

10 

2 

(2) 

(2) 

4 

(3) 

(1,500) 

1,374 

other loans receivable 

$ 

322  $ 

93  $ 

(19)  $ 

-  $ 

-  $ 

1  $ 

other loans receivable 

$ 

297  $ 

49  $ 

(25)  $ 

-  $ 

-  $ 

1  $ 

Allowance for premiums and  

insurances balances receivable 

Allowance for reinsurance assets 

Federal and foreign valuation  

216 

140 

allowance for deferred tax assets 

1,779 

2018 

Allowance for mortgage and  

(25) 

(20) 

(44) 

(23) 

(11) 

- 

- 

- 

- 

- 

- 

- 

Allowance for premiums and  

insurances balances receivable 

Allowance for reinsurance assets 

Federal and foreign valuation 

236 

187 

allowance for deferred tax assets 

1,374 

2017 

Allowance for mortgage and  

2 

(8) 

21 

(20) 

(45) 

- 

- 

8 

82 

- 

- 

- 

Allowance for premiums and  

insurances balances receivable 

Allowance for reinsurance assets 

Federal and foreign valuation 

262 

207 

allowance for deferred tax assets 

2,831 

36 

33 

43 

(58) 

(50) 

- 

- 

- 

- 

(8) 

- 

- 

* 

Includes recoveries of amounts previously charged off and reclassifications to/from other accounts. 

342                            AIG | 2019 Form 10-K 

 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
American International Group, Inc., and Subsidiaries 

Subsidiaries of Registrant  

As of December 31, 2019 
American International Group, Inc. 
AIG Capital Corporation 

AIG Global Asset Management Holdings Corp. 
AIG Asset Management (Europe) Limited 
AIG Asset Management (U.S.), LLC 
AIG Global Real Estate Investment Corp. 

AIGGRE Europe Real Estate Fund I GP S.a r.l. 
AIGGRE U.S. Real Estate Fund I GP, LLC 
AIGGRE U.S. Real Estate Fund I, LP 
AIGGRE U.S. Real Estate Fund II GP, LLC 

AIG Employee Services, Inc. 
AIG Federal Savings Bank 
AIG Financial Products Corp. 

AIG Matched Funding Corp. 
AIG-FP Pinestead Holdings Corp. 

AIG Life Insurance Company (Switzerland) Ltd 
AIG Markets, Inc. 
AIG Property Casualty Inc. 
AIG Claims, Inc. 
AIG PC Global Services, Inc. 
AIG Property Casualty International, LLC 

AIG Insurance Management Services, Inc. 

Grand Isle SAC Limited 
AIG International Holdings GmbH 

AIG APAC HOLDINGS PTE. LTD. 

AIG Asia Pacific Insurance Pte. Ltd. 

AIG Australia Limited 
AIG Insurance Hong Kong Limited 
AIG Insurance New Zealand Limited 
AIG Korea Inc. 
AIG Malaysia Insurance Berhad 
AIG Philippines Insurance, Inc. 
AIG Re-Takaful (L) Berhad 
AIG Vietnam Insurance Company Limited 
PT AIG Insurance Indonesia 
Thai CIT Holding Company Limited 

AIG Insurance (Thailand) Public Company Limited 

AIG Canada Holdings Inc. 

AIG Insurance Company of Canada 

AIG Europe Holdings S.a.r.l 
AIG Europe S.A. 

AIG Global Reinsurance Operations 

Avondhu Limited 
AIG Holdings Europe Limited 

AIG Israel Insurance Company Ltd 
AIG Life Limited 
American International Group UK Limited 

Laya Healthcare Limited 

AIG Investments UK Limited 
Talbot Holdings Ltd. 

Talbot Underwriting Holdings Ltd. 
Talbot Underwriting Ltd. 

AIG Japan Holdings Kabushiki Kaisha 
AIG General Insurance Co., Ltd. 
American Home Assurance Co., Ltd. 

AIG Latin America Investments, S.L. 
Inversiones Segucasai, C.A. 

C.A. de Seguros American International 

AIG Brazil Holding I, LLC 

(1) 
(2) 

(3) 

Exhibit 21 

Percentage 
of Voting 
Securities 
held by 
Immediate 
Parent 
0 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
99.99 
49 
51 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
94 
100 

Jurisdiction of 
Incorporation or 
Organization 
Delaware 
Delaware 
Delaware 
England and Wales 
Delaware 
Delaware 
Luxembourg 
Delaware 
Delaware 
Delaware 
Delaware 
The United States 
Delaware 
Delaware 
Delaware 
Switzerland 
Delaware 
Delaware 
Delaware 
Delaware 
Delaware 
Vermont 
Bermuda 
Switzerland 
Singapore 
Singapore 
Australia 
Hong Kong 
New Zealand 
Korea, Republic of 
Malaysia 
Philippines 
Malaysia 
Vietnam 
Indonesia 
Thailand 
Thailand 
Canada 
Canada 
Luxembourg 
Luxembourg 
Belgium 
Jersey 
England and Wales 
Israel 
England 
England 
Ireland 
England and Wales 
Bermuda 
England and Wales 
England and Wales 
Japan 
Japan 
Japan 
Spain 
Venezuela 
Venezuela 
Delaware 

AIG | 2019 Form 10-K                         343 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
As of December 31, 2019 

AIG Seguros Brasil S.A. 

AIG Resseguros Brasil S.A. 
AIG Insurance Company-Puerto Rico 
AIG Latin America I.I. 
AIG Seguros Mexico, S.A. de C.V. 
American International Overseas Limited 
American International Underwriters del Ecuador-Holding S.A. 

AIG-Metropolitana Cia. de Seguros y Reaseguros S.A. 

AIG MEA Holdings Limited 

AIG Egypt Insurance Company S.A.E. 
AIG CIS Investments, LLC 

AIG Insurance Company, JSC 

AIG Lebanon SAL 
AIG MEA Limited 

AIG Kenya Insurance Company Limited 

AIG Uganda Limited 

Johannesburg Insurance Holdings (Proprietary) Limited 

AIG Life South Africa Limited 
AIG South Africa Limited 

AIG Travel, Inc. 

AIG Travel Assist, Inc. 

AIG Travel Asia Pacific Pte. Ltd. 

AIG Travel Assist Malaysia Sdn. Bhd. 

AIG Travel EMEA Limited 

Travel Guard Group Canada, Inc./Groupe Garde Voyage du Canada, Inc. 
Travel Guard Group, Inc. 

American International Reinsurance Company, Ltd. 
Validus Holdings, Ltd. 

Validus Reinsurance, Ltd. 

Validus Holdings (UK) Ltd. 

Validus Reinsurance (Switzerland) Ltd 

Validus Ventures Ltd. 

AlphaCat Managers Ltd. 

AIG Property Casualty U.S., Inc. 

AIG Aerospace Insurance Services, Inc. 
AIG Assurance Company 
AIG Property Casualty Company 
AIG Specialty Insurance Company 
AIG WarrantyGuard, Inc. 
AIU Insurance Company 
American Home Assurance Company 

AIGGRE EOLA LLC 

Jefferson Eola Venture LLC 
AIG Insurance Company China Limited 
Commerce and Industry Insurance Company 
Eaglestone Reinsurance Company 
Arthur J. Glatfelter Agency, Inc. 

Glatfelter Underwriting Services, Inc. 
Volunteer Firemen's Insurance Services, Inc. 

Granite State Insurance Company 
Illinois National Insurance Co. 
Lexington Insurance Company 

Pine Street Real Estate Holdings Corp. 

National Union Fire Insurance Company of Pittsburgh, Pa. 

American International Realty Corp. 
National Union Fire Insurance Company of Vermont 

New Hampshire Insurance Company 
Risk Specialists Companies Insurance Agency, Inc. 
Service Net Warranty, LLC 
The Insurance Company of the State of Pennsylvania 
Western World Insurance Group, Inc. 

Crop Risk Services, Inc. 

344                            AIG | 2019 Form 10-K 

Jurisdiction of 
Incorporation or 
Organization 
Brazil 
Brazil 
Puerto Rico 
Puerto Rico 
Mexico 
Bermuda 
Ecuador 
Ecuador 
United Arab Emirates 
Egypt 
Russian Federation 
Russian Federation 
Lebanon 
United Arab Emirates 
Kenya 
Uganda 
South Africa 
South Africa 
South Africa 
Delaware 
Delaware 
Singapore 
Malaysia 
England and Wales 
Canada 
Wisconsin 
Bermuda 
Bermuda 
Bermuda 
England and Wales 
Switzerland 
Bermuda 
Bermuda 
Delaware 
Georgia 
Illinois 
Pennsylvania 
Illinois 
Delaware 
New York 
New York 
Delaware 
Delaware 
China 
New York 
Pennsylvania 
Pennsylvania 
Pennsylvania 
Pennsylvania 
Illinois 
Illinois 
Delaware 
New Hampshire 
Pennsylvania 
Delaware 
Vermont 
Illinois 
Massachusetts 
Delaware 
Illinois 
Delaware 
Illinois 

(1) 
(4) 

(5) 

Percentage 
of Voting 
Securities 
held by 
Immediate 
Parent 
90.56 
100 
100 
100 
100 
100 
100 
32.06 
100 
95.02 
99.99 
100 
100 
100 
66.67 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
50 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 

 
  
 
  
  
  
  
  
  
  
  
  
  
  
  
As of December 31, 2019 

Western World Insurance Company 

Stratford Insurance Company 
Tudor Insurance Company 

AIG Technologies, Inc. 

AIG Shared Services Corporation 

AM Holdings LLC 
Blackboard U.S. Holdings, Inc. 

Blackboard Customer Care Insurance Services, LLC 
Blackboard Services, LLC 
Blackboard Specialty Insurance Company 
Blackboard Insurance Company 

Fortitude Group Holdings, LLC 

Fortitude Reinsurance Company Ltd. 

SAFG Retirement Services, Inc. 
AIG Life Holdings, Inc. 

AGC Life Insurance Company 
AIG Life of Bermuda, Ltd. 
American General Life Insurance Company 

SA Affordable Housing, LLC 

SunAmerica Affordable Housing Partners, Inc. 

SunAmerica Asset Management, LLC 
AIG Capital Services, Inc. 

The United States Life Insurance Company in the City of New York 
The Variable Annuity Life Insurance Company 

VALIC Financial Advisors, Inc. 
Valic Retirement Services Company 

Jurisdiction of 
Incorporation or 
Organization 
New Hampshire 
New Hampshire 
New Hampshire 
New Hampshire 
New York 
Delaware 
Delaware 
Delaware 
Delaware 
Delaware 
Delaware 
Delaware 
Bermuda 
Delaware 
Texas 
Missouri 
Bermuda 
Texas 
Delaware 
California 
Delaware 
Delaware 
New York 
Texas 
Texas 
Texas 

(1) 

Percentage 
of Voting 
Securities 
held by 
Immediate 
Parent 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
80.10 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 

(1) 

(2) 

(3) 

(4) 

(5) 

Percentages include directors' qualifying shares. 

Substantially all subsidiaries listed are consolidated in the accompanying financial statements. Certain subsidiaries have been omitted from the 

tabulation. The omitted subsidiaries, when considered in the aggregate, do not constitute a significant subsidiary. 

Also owned 48.99 percent by AIG Asia Pacific Insurance Pte. Ltd. 

Also owned 9.44 percent by AIG Brazil Holding II, LLC. 

Also owned 19.72 percent by AIG Latin America Investments, S.L. 

AIG | 2019 Form 10-K                         345 

 
  
 
 
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

We hereby consent to the incorporation by reference in the Registration Statements on Form S-3 (No.333-223282) and Form 
S-8 (No.333-31346, No.333-101640, No.333-148148, No.333-168679, No.333-188634 and No.333-219180) of American 
International Group, Inc. of our report dated February 21, 2020 relating to the financial statements, financial statement 
schedules and the effectiveness of internal control over financial reporting, which appears in this Form 10-K. 

Exhibit 23 

/s/ PricewaterhouseCoopers LLP 

New York, New York 
February 21, 2020 

346                            AIG | 2019 Form 10-K 

 
  
 
Exhibit 31 

CERTIFICATIONS 

I, Brian Duperreault, certify that: 

1. I have reviewed this Annual Report on Form 10-K of American International Group, Inc.; 

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 
necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with 
respect to the period covered by this report; 

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in 
this report; 

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures 
(as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act 
Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 
our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made 
known to us by others within those entities, particularly during the period in which this report is being prepared; 

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed 
under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of 
financial statements for external purposes in accordance with generally accepted accounting principles; 

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report 
based on such evaluation; and 

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the 
registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially 
affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and 

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial 
reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the 
equivalent functions): 

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 
which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial 
information; and 

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the 
registrant’s internal control over financial reporting. 

Date: February 21, 2020 

/S/ BRIAN DUPERREAULT 

Brian Duperreault 

Chief Executive Officer 

AIG | 2019 Form 10-K                         347 

 
  
 
 
 
  
CERTIFICATIONS 

I, Mark D. Lyons, certify that:  

1. I have reviewed this Annual Report on Form 10-K of American International Group, Inc.; 

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 
necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with 
respect to the period covered by this report; 

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in 
this report; 

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures 
(as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act 
Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 
our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made 
known to us by others within those entities, particularly during the period in which this report is being prepared; 

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed 
under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of 
financial statements for external purposes in accordance with generally accepted accounting principles; 

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report 
based on such evaluation; and 

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the 
registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially 
affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and 

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial 
reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the 
equivalent functions): 

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 
which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial 
information; and 

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the 
registrant’s internal control over financial reporting. 

Date: February 21, 2020 

/S/ MARK D. LYONS 
Mark D. Lyons 

Executive Vice President and 

Chief Financial Officer 

348                            AIG | 2019 Form 10-K 

 
  
 
 
Exhibit 32 

CERTIFICATION 

In connection with this Annual Report on Form 10-K of American International Group, Inc. (the “Company”) for the year ended 
December 31, 2019, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Brian Duperreault, 
Chief Executive Officer of the Company, certify, pursuant to 18 U.S.C. Section 1350, that to my knowledge: 

(1) The Report fully complies with the requirements of Section 13(a) or 15(d), as applicable, of the Securities Exchange Act of 
1934; and 

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of 
the Company. 

Date: February 21, 2020 

The foregoing certification is being furnished solely pursuant to 18 U.S.C. Section 1350 and is not being filed as part of the Report or 
as a separate disclosure document. 

/S/ BRIAN DUPERREAULT 
Brian Duperreault 

Chief Executive Officer 

AIG | 2019 Form 10-K                         349 

 
  
 
 
 
 
CERTIFICATION 

In connection with this Annual Report on Form 10-K of American International Group, Inc. (the “Company”) for the year ended 
December 31, 2019, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Mark D. Lyons, 
Executive Vice President and Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C. Section 1350, that to my 
knowledge: 

(1) The Report fully complies with the requirements of Section 13(a) or 15(d), as applicable, of the Securities Exchange Act of 
1934; and 

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of 
the Company. 

Date: February 21, 2020 

The foregoing certification is being furnished solely pursuant to 18 U.S.C. Section 1350 and is not being filed as part of the Report or 
as a separate disclosure document. 

/S/ MARK D. LYONS 
Mark D. Lyons 

Executive Vice President and 

Chief Financial Officer 

350                            AIG | 2019 Form 10-K 

 
  
 
 
 
Comment on Regulation G

Throughout this Annual Report, AIG presents its financial condition and results of operations in the way it believes will be most meaningful and 
representative of its business results. Some of the measurements AIG uses are “non-GAAP financial measures” under Securities and Exchange Commission 
rules and regulations. GAAP is the acronym for generally accepted accounting principles in the United States. The non-GAAP financial measures 
AIG presents may not be comparable to similarly-named measures reported by other companies. The reconciliations of such measures to the most 
comparable GAAP measures in accordance with Regulation G are included within this Annual Report, AIG’s Annual Report on Form 10-K for the fiscal year 
ended December 31, 2019 or in the Fourth Quarter 2019 Financial Supplement available in the Investors section of AIG’s website, www.aig.com.

Life and Retirement Adjusted Attributed Common Equity is an attribution of total AIG Adjusted Common Shareholders’ Equity to this segment based 
on our internal capital model, which incorporates the segment’s risk profile. Adjusted Attributed Common Equity represents our best estimates based on 
current facts and circumstances and will change over time.

Life and Retirement Return on Common Equity – Adjusted After-tax Income (Adjusted Return on Attributed Common Equity) is used to show the 
rate of return on Adjusted Attributed Common Equity. Adjusted Return on Attributed Common Equity is derived by dividing actual or annualized Adjusted 
After-tax Income by Average Adjusted Attributed Common Equity.

Adjusted After-tax Income Attributable to Life and Retirement is derived by subtracting attributed interest expense, income tax expense and attributed 
dividends on preferred stock from Adjusted Pre-tax Income. Attributed debt and the related interest expense and dividends on preferred stock are 
calculated based on our internal capital model. Tax expense or benefit is calculated based on an internal attribution methodology that considers among 
other things the taxing jurisdiction in which the segment conducts business, as well as the deductibility of expenses in those jurisdictions.

AIG | 2019 Annual Report

351
7

Non-GAAP Reconciliation

Reconciliations of Life and Retirement Adjusted Return on Attributed Common Equity
($ in millions)

Twelve Months Ended December 31, 2019

Adjusted pre-tax income

Interest expense on attributed financial debt

Adjusted pre-tax income including attributed interest expense

Income tax expense

Adjusted after-tax income

Dividends declared on preferred stock

Adjusted after-tax income attributable to common shareholders

Ending adjusted attributed common equity

$

$

$

$

$

$

$

$

3,458

173

3,285

652

2,633

9

2,624

19,513

Average adjusted attributed common equity

$ 19,109

Adjusted return on attributed common equity

13.7 %

352
8

AIG | 2019 Annual Report

Independent Chair of the Board 
Letter to Shareholders

Dear AIG Shareholder,

2019 was a year of significant momentum as  
Brian Duperreault and his leadership team 
continued to execute against AIG’s strategy to 
deliver long-term value for you, our shareholders. 
Their many notable actions over the last two years 
have begun to positively impact our financial 
results, and they are taking decisive actions to 
position the company for the future. 

Your Board of Directors continues to provide 
oversight of this journey, and you can find more 
detail on specific actions over the past year and the 
company’s progress in Brian’s letter. The Board also 
remains focused on governance matters, and there 
were several notable developments in this area. 

In 2019, we welcomed four new independent 
directors to the Board – Thomas Motamed, Peter 
Porrino, Amy Schioldager and Therese Vaughan. 

Also, Suzanne Nora Johnson has informed the 
Board of her decision not to stand for re-election 
this year. On behalf of the Board, I would like to 
thank Suzanne for her outstanding service and 
leadership over the last 12 years.

In December, the Board named Peter Zaffino 
as President of AIG, in addition to  his roles 
as Global Chief Operating Officer  and CEO of 
General Insurance, effective January 1, 2020. 
This appointment reflects the value Peter has 
already delivered during his tenure by leading the 
turnaround within General Insurance and overseeing 
AIG 200, a global, multi-year effort designed to 
position AIG as a top-performing company.

On behalf of the Board, I would like to thank 
employees across AIG for their continued hard 
work and dedication. Their many accomplishments 
are reflected in AIG’s broad improvements in 
financial performance in 2019.

Chief Executive Officer 
Letter to Shareholders

Dear AIG Shareholder,

Our financial results for the full year 2019 reflect the significant progress we have 
made to position AIG for long-term, sustainable and profitable growth.

The foundational work we have undertaken  
at AIG since mid-2017 was evident in our 2019 
financial performance, with broad-based 
improvements in all business segments, 
especially General Insurance. 

Last year we also launched AIG 200, our global, 
multi-year effort across the enterprise to position 
AIG for the future. This work will improve how 
we do business and strategically position AIG to 
become a top-performing company as we create 
value for all of our stakeholders.

I am proud of our many accomplishments in 
2019. They are early proof points on AIG’s journey 
to profitable growth as we instill a culture of 

underwriting and operational excellence while 
efficiently managing capital. There is still much 
work to be done, but we have a clear path 
toward becoming an industry leader and the top 
performer we aim to be.

Overview of 2019 Performance 
The improvements in 2019 financial results were 
driven by contributions from across the company. 
Several enterprise-level highlights include: 

· 

 Net Income Attributable to AIG Common 
Shareholders swung from a $6 million loss 
in 2018 to a $3.3 billion profit in 2019 and 
Adjusted After-tax Income Attributable to AIG 

Looking ahead, the Board remains confident in 
AIG’s future and is diligently focused on building 
value for you over the long term.

Sincerely,

Douglas M. Steenland
Independent Chair of the Board

Common Shareholders* of $4.1 billion was 
nearly four times what it was last year.

 Return on Common Equity (ROCE) and 
Adjusted ROCE* increased from 0.0%  
and 2.1%, respectively, in 2018 to 5.3%  
and 8.3%, respectively. 

 We returned capital in the form of  
more than $1 billion in dividends to our 
common shareholders. 

 Net Investment Income was $14.6 billion, an 
increase of $2.1 billion over 2018. 

· 

· 

· 

* 

 These are non-GAAP financial measures. Reconciliations to the most comparable GAAP measures 
are included within AIG’s Annual Report on Form 10-K for the fiscal year ended December 31, 2019  
(included herein) as follows. Adjusted After-tax Income Attributable to AIG Common Shareholders is  
defined on page 43 of the Annual Report on Form 10-K and reconciled on page 69 of the Annual Report  
on Form 10-K. Adjusted ROCE is defined on page 43 of the Annual Report on Form 10-K and reconciled  

on page 40 of the Annual Report on Form 10-K. Accident Year Combined Ratio, as adjusted is defined  
on page 44 of the Annual Report on Form 10-K and reconciled on page 76 of the Annual Report on  
Form 10-K.

**  This is a non-GAAP financial measure. The definition of such measure and reconciliation to the most  
comparable GAAP measure are included on pages 351 and 352, respectively, of this Annual Report.

Shareholder Information

Requests for copies of the 2019 Annual Report should be directed to AIG Investor Relations. Shareholders may eliminate duplicate mailings 
of AIG’s proxy materials by contacting AIG’s transfer agent. Contact details can be found at www.aig.com/investor-relations. 

Cautionary Statement Regarding
Forward-Looking Information

This Annual Report and other publicly available documents may include, and officers and representatives of AIG may from time to time make and discuss, 
projections, goals, assumptions and statements that may constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform 
Act of 1995. These projections, goals, assumptions and statements are not historical facts but instead represent only a belief regarding future events, many of 
which, by their nature, are inherently uncertain and outside AIG’s control. These projections, goals, assumptions and statements include statements preceded 
by, followed by or including words such as “will,” “believe,” “anticipate,” “expect,” “intend,” “plan,” “focused on achieving,” “view,” “target,” “goal” or “estimate.” 
These projections, goals, assumptions and statements may relate to future actions, prospective services or products, future performance or results of current 
and anticipated services or products, sales efforts, expenses, the outcome of contingencies such as legal proceedings, anticipated organizational, business or 
regulatory changes, anticipated sales, monetization and/or acquisitions of businesses or assets, or successful integration of acquired businesses, management 
succession and retention plans, exposure to risk, trends in operations and financial results.

• 

• 

 the effectiveness of our risk management 
policies and procedures, including with 
respect to our business continuity and disaster 
recovery plans; and
 such other factors discussed in Part II, Item 
7. Management’s Discussion and Analysis of 
Financial Condition and Results of Operations 
and Part I, Item 1A. Risk Factors in AIG’s Annual 
Report on Form 10-K for the year ended 
December 31, 2019.

AIG is not under any obligation (and expressly 
disclaims any obligation) to update or alter 
any projections, goals, assumptions or other 
statements, whether written or oral, that may be 
made from time to time, whether as a result of new 
information, future events or otherwise. 

It is possible that AIG’s actual results and financial 
condition will differ, possibly materially, from 
the results and financial condition indicated 
in these projections, goals, assumptions and 
statements. Factors that could cause AIG’s actual 
results to differ, possibly materially, from those in 
the specific projections, goals, assumptions and 
statements include: 

• 

• 

• 

• 

 changes in market and industry conditions, 
including the significant global economic 
slowdown, market volatility and business 
interruption driven by responses to the 
COVID-19 pandemic;
 the occurrence of catastrophic events, both 
natural and man-made, including pandemics 
(such as COVID-19), and the effects of  
climate change; 
 AIG’s ability to effectively execute on AIG 200 
operational programs designed to achieve 
underwriting excellence, modernization of 
AIG’s operating infrastructure, enhanced user 
and customer experiences and unification  
of AIG; 
 AIG’s ability to consummate the sale of its 
controlling interest in Fortitude Holdings  
and AIG’s ability to successfully manage 
Legacy Portfolios; 

• 

• 
• 

• 

• 

• 

• 

• 

• 
• 
• 

• 

 changes in judgments concerning potential 
cost saving opportunities; 
actions by credit rating agencies; 
 changes in judgments concerning insurance 
underwriting and insurance liabilities; 
 the impact of potential information 
technology, cybersecurity or data security 
breaches, including as a result of cyber-attacks 
or security vulnerabilities; 
 disruptions in the availability of AIG’s electronic 
data systems or those of third parties; 
 the effectiveness of strategies to recruit 
and retain key personnel and to implement 
effective succession plans; 
 the requirements, which may change 
from time to time, of the global regulatory 
framework to which AIG is subject;
 significant legal, regulatory or  
governmental proceedings;
concentrations in AIG’s investment portfolios;
 changes to the valuation of AIG’s investments;
 AIG’s ability to successfully dispose of, 
monetize and/or acquire businesses or assets 
or successfully integrate  
acquired businesses;
 changes in judgments concerning the 
recognition of deferred tax assets and  
goodwill impairment; 

1

AIG | 2019 Annual Report

AIG | 2019 Annual Report

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American International Group, Inc.
175 Water Street
New York, NY 10038

www.aig.com