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Apartment Investment and Management Company
Annual Report 2004

AIV · NYSE Real Estate
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Ticker AIV
Exchange NYSE
Sector Real Estate
Industry REIT - Residential
Employees 58
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FY2004 Annual Report · Apartment Investment and Management Company
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Annual Report

2004

Table of Contents

Letter to Shareholders
Building the Foundation
Building Performance
Building the Portfolio
Our People
Corporate Information

2004

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5
6
9
12
16

Letter to Shareholders

Dear Fellow Shareholders,

2004 was a year of recovery and substantial
improvement for Aimco. Shareholder results are
summarized below:

Total Returns
Aimco 
S&P 500
Morgan Stanley REIT Index

Per Share Performance

Earnings
FFO
AFFO

+ 20.3%
+ 10.9%
+ 31.5%

+ 169%
– 14%
– 15%

2003
0.70
3.23
2.59

2004
1.88
2.79
2.19

The context for these results was an easing, 
but not ending, of the apartment recession as 
job growth in the national economy translated
into improved demand for rental apartments. 
At the same time, low interest rates fueled
strong demand by apartment investors, 
creating the paradox of high investment values
notwithstanding generally weak operating results.

The most important focus for Aimco was to
improve conventional property operations with 
an emphasis on the consistent execution of
careful processes for customer acquisition,
customer selection and customer service. These
efforts were supported by a high rate of spending
to upgrade the physical condition of Aimco
properties and by increased attention to the
recruitment, training and compensation of 
Aimco team members.

In the first half of the year, these initiatives
depressed occupancy levels, increased expenses
and lowered Aimco profitability. By year’s end,
the same efforts were producing more positive
results; for example, internal measures of
customer satisfaction improved significantly and
third-party reports showed Aimco leading its peers
in increasing both rental rates and occupancies. 

Increase in Effective Market Rents
Aimco vs. Peer Group

3.3%

2.0%

4
0
0
2
Q
h
t
4
–
3
0
0
2
Q
h
t
4

s
e
t
a
R
e
s
a
e
L
w
e
N
n

i

e
g
n
a
h
C

3.5%

3.0%

2.5%

2.0%

1.5%

1.0%

0.5%

0.0%

AIV                                 Peers (AXIOMetrics)

Executive Vice President Jeff Adler deserves
credit for his leadership of conventional property
operations. He has been ably assisted by Division
Vice Presidents Tony D’Alto, Peter Kompaniez,
Ron Monson and David Zweig. They and their
teams have my thanks.

The Aimco portfolio also includes 16 properties 
whose primary customers are graduate and
undergraduate students. During 2004, Executive
Vice President Randy Fein was successful in
building University Communities as an
autonomous team dedicated to the special
requirements of students.

A second focus for Aimco was its portfolio of
affordable properties. During the year, there was
a continuation of the past several years’ efforts 
to improve operations and to sell properties that
are inconsistent with our long-term investment
strategy. In addition, we also expanded efforts 
to build this business by redeveloping properties
with tax credit equity. 

Tax credits are a big business. They provide the
equity capital to fund the development of an
estimated 100,000 rental units each year. Tax
credits are awarded by governmental entities 
to encourage the development of properties 

1

 
 
 
 
 
 
 
 
 
 
 
 
 
for middle and lower income residents.
Tax credits are purchased by large corporations
for use in reduction of federal taxes.

Aimco has a number of advantages in building
this business: a national operating platform,
redevelopment expertise and the interest of large
corporations to purchase tax credit positions in
Aimco-sponsored properties. Aimco earns
income from providing services, such as property
management, redevelopment and tax credit
placement, and retains an equity interest in the
long-term ownership of the properties funded
with tax credit equity.

During 2004, Aimco Capital secured and placed
$58.6 million in tax credits to fund the acquisition
and redevelopment of seven Aimco properties
with 1,610 units. We expect these totals to grow
under the leadership of David Robertson,
President of Aimco Capital, and his lieutenants,
Executive Vice President Lance Graber and 
Senior Vice Presidents Michael Hornbrook, Brian
Shuman and Derik Hart. I thank them and their
teams for the excellent results achieved last year.

Aimco Tax Credit Activity

)
s
n
o

i
l
l
i

M
$
(

$60

$50

$40

$30

$20

$10

$0

$58.6m

$6.6m

2003

2004

Redevelopment is an important part of the Aimco
plan for value creation. Aimco has consistently
invested in older properties where land values are
a high percentage of investment value, say 40 to
60%, as opposed to the 10 to 20% typical in

newer properties. Over a longer term, we see
opportunities to create value by upgrading and
redeveloping such properties to benefit from the
underlying land values. These efforts range from
capital improvements such as upgrading
apartment finishes with crown molding and tile
floors to more thoroughgoing renovations where
rooms are reconfigured, windows are replaced,
kitchens remodeled and building systems
upgraded. Where appropriate, Aimco will even
increase the use of the property beyond its
current density and build totally new buildings. 

Belmont Place in Atlanta is an example where
the land value supported demolition of existing
buildings and the construction of new
apartments. We expect such activities to play 
an increasing role in Aimco during 2005 and the
years ahead.

These efforts have been led by Executive Vice
President Joe DeTuno, overseeing redevelopment
planning, and by Senior Vice President Gary
Polodna, who heads Construction Services.
Considerable progress was made during 2004,
and I am grateful to them and their teams for
their hard work. Joe has decided for family
reasons to return to California where he will
continue with Aimco as a redevelopment leader;
we will miss him in Denver. Gary and his team
had numerous accomplishments during 2004, 
but perhaps none was more dramatic than
preparing for, and cleaning up after, the four
hurricanes that struck Florida within 44 days.
Their work was remarkable.

We call the ongoing acquisitions and dispositions
of Aimco properties Portfolio Management.
Currently, Aimco has identified 377 conventional
properties and 38 markets as “core” and 214
conventional properties and 32 markets as “non-
core”. The decisions about what is core and what
is not are based on numerous factors including

2

 
the size and growth prospects of the market,
location values and the number of Aimco
properties within the market.

In the past four years, 53 new investments have
been made in core markets and 229 non-core
properties have been sold with Aimco exiting 28
markets. We expect this process to be largely
completed during the next two or three years.
We measure progress, in part, by the expected
rental rate growth of the Aimco portfolio. 
During 2004, more than three quarters of 
Aimco conventional rents were earned at 
core properties and, at year’s end, their 
expected annual rental rate growth was 
about 80 basis points higher than that 
expected for non-core properties.

During 2004, the demand for condominiums
produced the opportunity to sell certain core
properties at attractive prices…generally higher
than the cost of their replacement. Aimco sold
seven such properties and redeployed the capital,
often within the same market, to acquire 
newer and better-located properties with 
superior prospects.

Aimco Chief Investment Officer Harry Alcock
oversees these efforts. Assisted by a team of
professionals including Senior Vice President
Patrick Slavin, Harry oversaw the sale of $1.4
billion of real estate and the purchase of $400
million during 2004. He was busy and deserves
our thanks.

The historically low interest rates of the past few
years have permitted Aimco to lower its cost of
capital while increasing financial liquidity. 

Over the past two years, Aimco has lowered its
weighted average cost of capital by 104 basis
points. At year’s end, Aimco enjoyed ample
liquidity with $105 million in cash and $358
million available on its line of credit.

As Aimco began 2005, it faced relatively modest
near-term debt maturities, but owed $1.5 billion
with interest rates that fluctuate with short-term
interest rates, which seem on the rise. About
one-half of this floating rate debt is tax exempt
with interest rate fluctuations that tend to be
substantially more muted than are taxable
interest rates. If short-term interest rates rise 
as expected, Aimco will face higher interest
expense but will also receive higher interest
income on its cash balances and loans receivable.
The net effect is expected to be negative but not
unduly so.

Aimco finances…and much of all Aimco
activities…are overseen by Chief Financial Officer
Paul McAuliffe, assisted in the capital markets by
a team led by Executive Vice President Patti
Fielding. They have enjoyed considerable success
as measured by Aimco’s cost of capital, the long
duration and limited maturities of its borrowings,
and the reduced risk that results from the
sensible use of non-recourse debt and preferred
equities. Their contribution is much appreciated. 

Pat Heath has been a key member of this team,
serving as Aimco Treasurer. Pat is an Aimco
“original”, having worked with Peter Kompaniez at
one of the Aimco predecessor companies prior to
the Aimco IPO in 1994. She has chosen to retire
from Aimco to open a woodworking business
with her husband Dave and will be sorely missed.
We wish them all good fortune and expect their
new undertaking will be well known for the quality
of its products and the character of its proprietors.

Aimco provides accounting, information
technology, human resources and legal services
to support its business teams. Tom Herzog,
Aimco Chief Accounting Officer, has had a large
impact during his first year with Aimco by
working to improve the clarity and timeliness of
Aimco financial reporting. Tom also works with

3

Senior Vice President Scott Wesson to oversee
substantial and continuing efforts to digitize
Aimco business processes where appropriate. 
I thank them both.

Human Resources were a priority for Aimco
during 2004. We recruited a number of new and
promising leaders while also working to improve
the training of Aimco team members. This will be
a continuing priority as we see clearly that Aimco
success turns on the quality and motivation of
the Aimco team members. Executive Vice
President Jim Purvis has led these efforts and 
I thank him and his colleagues.

Aimco legal efforts have been focused on
compliance with the numerous laws and
regulations that govern our business. In every
instance, Aimco seeks to be an exemplary
corporate citizen, meeting the spirit as well as
the letter of the law. 

The legal matter that received the most attention
during 2004 was the ongoing review of Aimco
financial statements by the staff of the Securities
and Exchange Commission. We have cooperated
fully and worked diligently for its resolution. 
We treat this as of the utmost importance
because, both as a company and as individuals,
we value our good name and the quality of our
financial reporting. 

In these sensitive and important areas, Aimco
has been well served by Miles Cortez, its General
Counsel, whose reputation for integrity, intellect
and civility is well founded. Miles has been ably
assisted by his legal team including, in particular,
Lisa Cohn and Chad Asarch, Senior Vice
Presidents and Assistant General Counsels, 
and by Patti Shwayder, Senior Vice President for
Government Relations and Communications. Lisa
has overseen all matters of corporate governance

and Chad oversees both the documentation of
real estate transactions and the protection of
Aimco’s property rights. Patti has a far-ranging
portfolio, including the important relationship 
with the Department of Housing and Urban
Development as well as working with local 
land use authorities.

As we begin 2005, the Aimco team is upbeat
about our prospects for the New Year. The
economy continues to produce jobs and we
expect increasing demand for apartments. We
have a good plan for meeting our corporate vision
to “consistently provide quality apartment homes
in a respectful environment delivered by a team
of people who care.” We are optimistic about the
growth prospects for Aimco Capital. We can see
the tangible work done to upgrade our properties
even as we work to upgrade the resources
available to our team.

As we face these opportunities, I am grateful for
the advice and friendship provided by my fellow
directors: Jim Bailey, Dick Ellwood, Lanny Martin
(our lead independent director), Dusty Rhodes
and Mike Stein, who joined the Board in October
and who holds the important position of
Chairman of the Audit Committee. 

I appreciate your interest in Aimco and look
forward to seeing you at our Annual Meeting to
be held at the corporate offices in Denver on 
April 29, 2005. 

Sincerely,

Terry Considine, Chairman/CEO

4

Building the Foundation

A Vision for Aimco’s Second Decade

As America’s largest owner and operator of
apartment communities, Aimco reached a
milestone in 2004: the company celebrated
its 10-year anniversary as a public company
and began its second decade with renewed
focus, vigor and vision. 

Founded in 1994 by a group headed by 
Terry Considine, Aimco is a Real Estate
Investment Trust (REIT) with headquarters 
in Denver, Colorado. The Aimco vision is to
consistently provide quality apartment
homes in a respectful environment
delivered by a team of people who care.
Twenty-two regional operating centers 
bring local management, financial and
community expertise to Aimco’s portfolio
diversified in 47 states, the District of
Columbia and Puerto Rico. The Aimco team
of nearly 7,000 colleagues conducts the
company business with a passion for hard
work, innovation and sincere caring for the
people and communities they serve.

For much of the past decade, Aimco
doubled its size every 18 months.
Following its initial public offering
(IPO) in 1994, Aimco grew from 132
properties with 29,343 apartment
homes to more than 379,000 units in
2,100 properties before paring back to
1,500 properties with approximately
264,000 units at year’s end. Aimco
managed assets have grown from $315
million to more than $13 billion today. 

An investment in Aimco has yielded results:
a $10,000 investment at the IPO was worth
more than $43,000 at year’s end – for a
total return of nearly 336% and an annual
return of 15.1%. Aimco shares are included
in the S&P 500 index of America’s largest
companies and Aimco is ranked as one of
the most admired real estate companies in
Fortune Magazine’s annual poll. 

Aimco prepared for its second decade by
renewing and refining the company vision
and goals. The “New Aimco” renewed its
commitment to the shared values of
integrity, collaboration, respect, customer
service and a culture of  performance.
Brought to life, these values lay the
foundation for future profitability through
increased focus on, and investment in,
operating results, an improved portfolio 
and motivated people. 

Core Markets

Conventional ROC Locations

Aimco Capital ROC Locations

5

Building Performance

Conventional Real Estate Operations

Aimco’s primary business is owning and
operating rental apartment communities. 
At year-end 2004, the Aimco conventional
portfolio included 591 properties with
164,807 units in prime locations throughout
the nation. Providing quality, service and
value at every price point, Aimco
communities range from urban high-rises 
to park-like suburban settings. 

During 2004, Aimco refined its business
strategies, implementing new pricing,
resident quality and customer service
initiatives to compete successfully in the
challenging apartment market. Improved
rental rates were achieved by a new
systematized pricing process that uses 

real-time information to price each unit,
floor plan by floor plan. Greater selectivity 
in choosing residents lowered bad debt 
and improved the quality and stability of
Aimco communities. 

Aimco focuses its passion for excellent
customer service through numerous and
regular measurements of customer
satisfaction. Service quality, timeliness 
and overall resident satisfaction improved
significantly during 2004. To attract new
residents, Aimco developed new team
training, repositioned media and marketing,
and standardized leasing practices. A new
customer contact center helps prospective
residents make appointments to view
apartments where they want to live. 

Aimco Style

California Chic – The Lakes at South
Coast, in Costa Mesa, is California living at
its best. Exotic landscaping, crystal-clear
lakes, tumbling waterfalls and resort-style
pools and spas characterize this upscale
community located just seconds from the
world-renowned Performing Arts Center and
South Coast Plaza. Residents enjoy country
club amenities including a fitness center,
clubhouse and lighted tennis and
racquetball courts. Aimco offers more 
than 70 properties in California, one of 
the company’s growing core markets.

Lofty Ideas – 
With 12-foot-high
windows and 16-foot
ceilings, Riverloft near
Center City Philadelphia
provides the finest in 
loft living. The 184-unit
community, redeveloped
three years ago, won 
five awards from the
Apartment Association 
of Greater Philadelphia 
in 2004 – for overall
community excellence,
curb appeal/mid-rise,
leasing excellence,
maintenance excellence
and marketing brochure.

“Aimco consistently provides...”

During 2004, these new tools increased
inquiries, property visits, rental applications
and occupancy rates. Resident retention,
product quality and cost management will
continue to be high priorities in 2005.

Aimco Capital Affordable Housing

Established in 2002, Aimco Capital is one 
of the largest owners and operators of
affordable properties in the United States.
Led by a management team dedicated to
the unique facets of affordable multi-family
housing, Aimco Capital at year’s end
included 415 properties with 49,853
apartment homes. The Aimco Capital team
also provides asset management services
to affiliated partnerships owning an

additional 41,233 units. Aimco Capital
properties are most often subsidized by 
HUD or financed with tax credits. Affordable
communities are managed with the special
needs of residents as a priority: Aimco
Capital is a leader in providing Neighborhood
Networks computer centers as well as
Resident Service Coordinators committed 
to helping senior residents – often in
partnership with HUD, local businesses 
and non-profit organizations.

Aimco Capital had a strong performance 
in 2004. At year’s end, average occupancy
improved to 95.1% with average rent of
$651 per unit. Aimco Capital’s Transaction
and Asset Management teams completed
more than 150 transactions during 2004,

Michigan Milestone –
Ramblewood Apartments in
Grand Rapids won the top
prize – best overall star
community – in the 2004
GLAStar Awards competition
sponsored by the Property
Manager Association of
Michigan. One of the 
city’s premier apartment
communities, Ramblewood
features 185 wooded acres,
two swimming pools, a
tennis and health club and 
its own shopping center.
Winding trails throughout the
property provide opportunities
to get exercise or just enjoy
the scenery.

Award-winning Affordable –
The renovation of the Pavilion in
Philadelphia is a winner by all
accounts. The $3.3 million
renovation, completed in 2004,
preserved the 296-unit high-rise
as affordable housing and now
offers senior residents a new
lobby and entry, new elevators
and a new office. Pavilion won
awards for curb appeal,
maintenance and overall
excellence from the Apartment
Association of Philadelphia.

“Your staff at Lazy Hollow is the best, and I so appreciate their efforts to keep these
apartments comfortable, clean, safe and beautiful. It is a wonderful place to call home.”
– Resident, Lazy Hollow, Columbia, MD.

7

generating transaction revenue of more
than $30 million – an increase of 60% over
2003. Aimco Capital’s syndication group
placed approximately $60 million of tax
credit equity, which funded redevelopment
of properties with more than 1,600
apartment homes. Aimco Capital will 
focus on growing and diversifying its
business during 2005.

University Communities

Aimco established the University
Communities division in 2003 with the goal
of becoming the most significant operator

in the student housing sector. In 2004, the
division managed 16 properties with 4,277
apartments. Partnering with the California
State Teachers’ Retirement System
(CalSTRS), the division is actively acquiring
multi-family properties both on its own and
in partnership with major universities. Two
well-located properties with 504 units were
added to this portfolio in 2004 – one next to
Duke University in Durham, North Carolina,
and one adjoining the campus of the
University of Notre Dame in South Bend,
Indiana. A dedicated property management
and acquisition team guides operations 
and future growth.

Aimco Additions

Student Center – 

The Belmont (above) was
acquired by Aimco in
partnership with CalSTRS
for $31.4 million. The 312
apartments are within
walking distance of the 
fast-growing Duke University Medical Center.
Students enjoy the widescreen TV at Naismith
Hall, a student housing facility at the University
of Kansas in Lawrence (left). 

“Quality apartment homes...”

Building the Portfolio

The Benefits of Size and Scale

Aimco’s vast portfolio of properties
presents opportunities to leverage scale
and gain operating efficiencies. Aimco has
determined that its core business should
be located in 38 target markets throughout
the United States. Concentration in these
“core markets” will provide economies of
scale, pricing and marketing power. To that
end, Aimco has exited 28 markets since
2001 and plans to exit an additional 32
markets over the next three years. In 2004,
Aimco sold 107 properties for gross

proceeds of $1.36 billion and acquired 13
properties for a gross purchase price of
$404 million. The acquired properties are
newer, better-located and command higher
rents than the properties sold. Properties
purchased in 2004 are well-located in major
markets such as New York City, Miami, Los
Angeles and Chicago, and several occupy
prime waterfront locations.

Manhattan Expansion –  

The Tempo is one of 20
apartment buildings acquired by
Aimco during the last two years
in New York City. The $51 million, 
16-story high-rise boasts 200
apartments and ground-floor
retail space located on New
York’s Upper West Side. Built 
in 1928, the former hotel has 
been substantially renovated 
and features a dramatic lobby
and atrium, and modern 
athletic facility.

Resort Living – 
Bay Parc Plaza, with
stunning views of Biscayne
Bay and beautiful beach
frontage, was purchased 
in 2004, adding to Aimco’s
upscale portfolio in South
Florida. The 38-story, 471-unit community is
located in Miami’s rapidly growing Biscayne
Corridor. Built in 2000, the $64 million
community features 24-hour concierge
service and a fitness center, as well as easy
access to Miami’s entertainment district.

Great Lake Location –

Hyde Park Tower is 
located in Chicago with
unobstructed views of
Lake Michigan. Residents
of this 155-unit high-rise
enjoy proximity to the
University of Chicago. This
$19 million acquisition
provides the best of urban
living in one of Aimco’s
core markets.

“We love it here. We feel like we are in a fine resort.
Whenever we need anything, the staff are eager and
happy to help.” – Resident, Stonybrook, Tucson, AZ. 

9

Investing in Communities

Aimco improves the quality of its
communities by strategic remodeling and
redevelopment. Aimco investment policy
targets older properties in superior locations
where enduring land values hold the
potential for redevelopment. During 2004,
Aimco invested $137 million in the
redevelopment of 34 properties, including
22 conventional and 12 affordable
communities. Aimco targets 30- 40 
well-located properties each year for

redevelopment. Investments of $2 million to
$10 million per property are guided by a
dedicated construction services group,
based in regional offices. Typical renovations
include remodeled kitchens and bathrooms,
fitness and community centers and
improved landscaping to increase curb
appeal. Aimco plans nearly $225 million in
gross redevelopment expenditures in 2005
to improve communities and offer more 
to residents. 

Aimco Quality

Texas Transformation – 
The Arbors on Westheimer in
Houston was remodeled to
provide enhanced curb appeal
and new recreational
opportunities for residents.
The $4.2 million renovation
includes new siding,
sidewalks, front doors,
exterior lighting and parking
improvements. An older
restaurant was transformed
into a new leasing office and
clubhouse, enjoyed by residents
and the Aimco team alike.

10

The Sound of Music –
Franklin Oaks is located in the
heart of Nashville’s country
music scene – home to industry
executives, stars and those 
who would like to be! The $4.4
million renovation of the 
468-unit community added a
soundproof music rehearsal
room and studio featuring the
latest recording technology. The
studio has attracted local talent
who stop by to jam or just relax 
and enjoy.

Southern Belle – Belmont

Place, an upscale 326-unit
apartment community in the
Atlanta suburb of Marietta,
Georgia, was redeveloped in
2004. Scheduled for completion
in 2005, the $32 million
redevelopment features a
resort-style pool with extensive
tanning decks, a state-of-the-art
business center, and a
clubhouse with a grand piano
for evening entertainment. 

Colorado Construction –

The newly remodeled,
296-unit Peakview Place
apartments in a suburb of
Denver offer residents a
new modern clubhouse and
fitness center, as well
interior upgrades featuring
new berber carpet, and new
countertops and cabinetry.
The $4 million redevelopment
includes landscaping and
safety lighting – a benefit to
the entire neighborhood. 

 as

The Best Amenities

Aimco prides itself on catering to residents
in every walk of life – with amenities that
range from state-of-the-art fitness and
business centers, and community social
clubs and events, to specialized services
for seniors and children. A community that
is right for everyone is just a click away by
visiting www.aimco.com. Aimco’s 24-hour
service guarantee is standard, as well as
its Good Neighbor Policy and no-hassle
Coast-to-Coast transfer program. Aimco

rewards loyalty with a dedicated
HomePlanner option that offers special
benefits for those wishing to purchase a
home. Many apartment homes can be
customized by adding designer paint,
carpet and other upgrades. Aimco
residents can choose from an array of
communities with options that make
renting an apartment a convenient and
sensible lifestyle choice.

Cyber Café – 

An indoor pool with a retractable roof, a new
fitness center, gourmet coffee bar, cyber café
and on-site store are some of the amenities
that won Elm Creek in Elmhurst, Illinois,
several prestigious awards from the
Chicagoland Apartment Association in 2004.
Elm Creek was recognized for best community
amenities, and for best floor plan for its
penthouse apartments.

Custom Design – 

Paint your wall? Choose the
carpet? Customizing an
apartment is a reality at
Steeplechase, in Plano, Texas.
In fact, most Aimco Dallas
properties offer upgrades to
fit a myriad of tastes. The
designer paint, berber carpet
and wood-look flooring are
options that complement
Aimco’s accent wall program,
introduced in 2004.

Miami to the Max – 

The Flamingo South Beach is the ultimate in
apartment living. A world-class high-rise that
occupies the site of the historic Flamingo
Hotel, this premier community boasts cutting
edge amenities including boat slips and a
14,000-square-foot athletic club – complete
with smoothie bar and separate mind and
body studio. Spectacular views of the bay
and ocean complement spacious interiors,
tropical gardens, dog parks and, of course,
concierge services and valet parking.

“The peace of mind I have knowing that someone as competent as you is in charge 
of the community I live in is invaluable. I hope this note helps give you a small sense 
of satisfaction knowing that your work is excellent.” – Resident, Malibu Canyon, Calabasas, CA.

11

Our People

Aimco Builds Community

Aimco knows that buildings and land 
are only part of a winning formula: it’s 
our team of dedicated people and our
residents who make every Aimco
apartment a home. Service is top priority
at every Aimco community. Our award-
winning communities have dedicated
managers, sales professionals and service
experts available around the clock. New
Directors of Service Quality are focused
on providing a quality experience for all
Aimco residents in communities across

the country. Aimco team members are
compensated based on their success in
meeting resident needs linked to overall
community performance. “America Comes
Home to Aimco” is more than a slogan –
it’s a way of life for nearly a million people
each year who enjoy Aimco’s commitment
to quality and exceptional service.

Aimco Dedication

Trained for Service – The "Top Gun" program in

Indianapolis trains Aimco's maintenance team in
leadership skills, teamwork and an emphasis on customer
service. The brainchild of Andy Bohr (above right), director
of construction services for the Indianapolis ROC, the
program offers maintenance personnel not only a job, but
also a career path. Specialized instruction in electrical,
plumbing, heating and drywall help enhance technical
skills. New classes are added each year.

Serving Residents –

Sandra Pinal Del Rio is
resident services coordinator
at Villa De Guadalupe in San
Jose, California. She was
honored by Aimco in 2004 as
one of the company’s most
outstanding coordinators for
her work in opening a
Neighborhood Networks
computer center, which
provides on-site computer
resources to senior residents.

“In a respectful environment...”

Aimco In Action

During 2004, Aimco launched a new
philanthropic initiative to commemorate
the company’s 10th anniversary. To give
back to communities, Aimco Cares
encourages each and every Aimco team
member to donate 10 hours of service
annually to the cause of his or her choice,
while being paid by Aimco. This amounts
to over $1 million worth of donated time.
Designed to make us better partners,
better neighbors and a better place to work,
Aimco Cares has inspired teams across

the country to log hundreds of service
hours in partnership with local non-profit
and community organizations such as the
Red Cross, Habitat for Humanity and local
food banks, shelters and health organizations.
Aimco teams are involved in a myriad of
activities to better their communities, their
neighborhoods and those who need
assistance. This personal and company
commitment to community has won praise
from the Aimco team, residents and those
who have received a helping hand.

Star Performers – Aimco’s
culture of performance rewards
commitment to excellence and
stellar results. Top-performing
sales professionals won a cruise
to the Caribbean. They celebrated
their achievements with Jeff
Adler (center), EVP Conventional
Operations, and Victoria Blanton
(second from left), VP Sales.

Higher Calling – A new centralized customer 

contact center in Denver handles inquiries from across
the country. Same-day scheduling and follow-up is
done efficiently from the center, freeing community
sales professionals to spend quality time with
prospective residents.

“Since I moved in, I have been so happy with
both the apartment and the customer service
by the office staff, as well as the all important
maintenance men.”
– Resident, Harbor Town at Jacaranda, Plantation, FL.

Super Job – The 21 top service managers were
recognized by their peers and treated to an all-expense
paid trip to Super Bowl XXXIX in Jacksonville, Florida.
They enjoyed the game with Chairman and CEO Terry
Considine (bottom center), Aimco Capital Senior Vice
President Brian Shuman (bottom left) and Jeff Adler
(bottom right).

13

But the Aimco team’s passion for service
does not stop there. When four hurricanes
devastated the southeastern United States
within six weeks, the Aimco team risked
their lives to ensure the safety of residents
in harm’s way – while leaving their own
families to do so. At Peachtree Park in
Atlanta, Aimco team members used the
property sign that was upended in the
hurricane as a raft to reach and rescue
residents in flooded apartments. In West
Palm Beach, Florida, the entire Aimco team
worked long hours to restore communities

that were without electricity, bringing food,
ice and compassion to residents.

This generosity of spirit also extended to
foreign shores as team members set up a
dedicated fund to contribute to victims of
the Christmas tsunami in Southeast Asia. 

Passion, performance and pride. Nearly
7,000 Aimco team members are inspired to
serve residents and improve communities
each and every day. Aimco values are
community values. That’s why Aimco is
America’s choice for apartment living.

Aimco Pride
“We pride ourselves on being good neighbors, attracting quality residents and being
good corporate citizens. Our residents and employees are more important to our
success than the bricks and mortar of our many buildings.” – Terry Considine, Chairman and CEO.

Showing Aimco Cares –

Partnering with Habitat for Humanity,
South Florida team members helped
build a house for low-income families.

The Aimco Philadelphia team collected
truckloads of cans and donated the proceeds
from recycling to Habitat for Humanity,
showing that "Aimco CAN Care."

14

The team at Royal Crest

Estates in Fall River,
Massachusetts, helped
spruce up a building used
by seniors and 
foster grandparents. 

“Delivered by a team of people who care.”

Aimco recognizes a special debt to members of the United States armed forces
serving in Afghanistan and Iraq. Aimco pays its team members called to active duty
their full pay, as well as continued health and life insurance benefits and vacation
accrual, recognizing that they are serving us even while away. Extra efforts are
made to support military families, especially during holiday times.

”Thanks so much for your gracious generosity. I am so grateful 
that my husband works for a company (Aimco) that cares for its
employees and their families. God Bless”.

– The Lee Family, Rachel, Jonathon, Terence and Ratara. 

Army sergeant Terry Lee is serving in Iraq with the 980th Engineering Battalion.

The Aimco team in
Winston-Salem, North
Carolina, prepared food
for local residents to
benefit Meals on Wheels.

Team Houston walked
to raise money for juvenile
diabetes research in
partnership with a 
local hospital.

The Denver corporate team held a food drive to aid

the homeless. 

“Maggie’s Place exists to help expectant mothers in need, and we always welcome
the involvement of companies like Aimco whose employees so generously choose
to give their time to help our guests. Aimco Cares is a wonderful program and we
wish Aimco employees all the best on their efforts in the Phoenix area and across
the country.” – Mary Peterson, co-founder of Maggie’s Place in Phoenix, AZ.

15

Board of Directors

Terry Considine
Chairman of the Board and
Chief Executive Officer 

James N. Bailey
Chairman of the Nominating and
Corporate Governance Committee (1) (2)
Senior Managing Director, Cambridge
Associates, LLC

Richard S. Ellwood (1) (2) (3)

J. Landis Martin
Chairman of the Compensation and
Human Resources Committee and 
Lead Independent Director (1) (3)
Chairman and Chief Executive Officer,
Titanium Metals Corporation

Thomas L. Rhodes (1) (2) (3)
Chairman and President, 
National Review 

Michael A. Stein
Chairman of the Audit Committee (2) (3)
Vice President and Chief Financial
Officer, ICOS Corporation

(1) Member of the Audit Committee

(2) Member of the Compensation and 
Human Resources Committee 

(3) Member of the Nominating and 

Corporate Governance Committee

Advisory Board
Roy H. Lambert, Sr.
Vero Beach, Florida

Richard Morton
Miami, Florida

Emeritus

Charles R. Considine

Executive Officers

Jeffrey W. Adler
Executive Vice President 
Property Operations

Harry G. Alcock
Executive Vice President and
Chief Investment Officer

Miles Cortez
Executive Vice President, 
General Counsel and Secretary

Randall J. Fein
Executive Vice President  
University Communities

Patti K. Fielding
Executive Vice President  
Securities & Debt; Treasurer

Lance J. Graber
Executive Vice President  
Aimco Capital Transactions, East

Thomas M. Herzog
Senior Vice President and 
Chief Accounting Officer

Paul J. McAuliffe
Executive Vice President and 
Chief Financial Officer

James G. Purvis
Executive Vice President 
Human Resources

David R. Robertson
Executive Vice President, 
President and Chief Executive 
Officer, Aimco Capital

Senior, Divisional and 
Regional Vice Presidents

CORPORATE

Chad G. Asarch
Senior Vice President,
Assistant General Counsel and 
Assistant Secretary

Lisa R. Cohn
Senior Vice President,
Assistant General Counsel and
Assistant Secretary

Steven Cordes
Senior Vice President
Capital Markets 

Stephen D. Crane
Senior Vice President
Property Tax

Melanie French
Senior Vice President
Learning and Development

Patricia K. Heath
Senior Vice President

Becky Holeman
Senior Vice President

Martha L. Long 
Senior Vice President
Partnership Transactions

Dennis Martin
Senior Vice President
Financial Planning and Analysis

J. William Montgomery
Senior Vice President
Internal Audit

Patti Shwayder
Senior Vice President
Government Relations and
Communications

Patrick F. Slavin
Senior Vice President
Sales and Dispositions

James M. Wallace
Senior Vice President
Tax

R. Scott Wesson
Senior Vice President
Chief Information Officer

CONVENTIONAL 
PROPERTY OPERATIONS

Michael Karsner
Senior Vice President
Conventional Operations

Lou Lavaux
Senior Vice President
Conventional Operations

Leeann Morein
Senior Vice President
Procurement and Income
Development

Division Vice Presidents

Anthony D’Alto
Division Vice President, Gulf

Peter K. Kompaniez
Division Vice President, Pacific

Ronald D. Monson
Division Vice President, Midwest

David J. Zweig
Division Vice President, East

Regional Vice Presidents

CONSTRUCTION SERVICES

Gary Holt
Senior Vice President
Construction Services, West and
South Central

Brad T. Hodack
Senior Vice President
Construction Services, Midwest,
Southeast and South Atlantic

Randall J. Mullen
Senior Vice President
Construction Services, Northeast

Gary Polodna
Senior Vice President
Head of Construction Services

Corporate Information

CORPORATE OFFICE

Stanford Place 3
4582 South Ulster Street Parkway
Suite 1100
Denver, CO 80237
Telephone 303.757.8101
Toll Free 888.789.8600

WEBSITE

http://www.aimco.com

STOCK LISTING

New York Stock Exchange Symbols:
AIV, AIVPRG, AIVPRQ, AIVPRR,
AIVPRT, AIVPRU, AIVPRV, AIVPRY

COMMON & PREFERRED STOCK
INVESTOR RELATIONS

Toll Free 888.789.8600
Telephone 303.691.4350
Email investor@aimco.com

Jennifer Martin
Vice President, Investor Relations
Telephone 303.691.4440
Fax 303.300.3269

LIMITED PARTNER INVESTOR
RELATIONS

P.O. Box 2347 Greenville, South Carolina
Telephone 864.239.1029
Fax 864.239.5812
Email partners@aimco.com

STOCK TRANSER AGENT 
AND REGISTRAR

EquiServe Trust Company, N.A.
P.O. Box 43010
Providence, RI 02940-3010
Tel: 800.730.6001
www.equiserve.com

INDEPENDENT AUDITORS

Ernst & Young LLP Denver, Colorado

LEGAL COUNSEL

Skadden, Arps, Slate, Meagher & 
Flom LLP

John Angelo
Regional Vice President, Orlando

Lynn Bora
Regional Vice President, Boston

Keith Dodds
Regional Vice President, Raleigh

Paul Hemmert
Regional Vice President, Dallas

Jeffrey Kimes
Regional Vice President, Denver

Dan J. Kistel
Regional Vice President, Tampa

Dawn Lawless
Regional Vice President, Michigan

V. Larry Miller
Regional Vice President, Houston

Stephen C. Peters
Regional Vice President, Phoenix

Warren J. Sander
Regional Vice President, Atlanta

Kevin Sheehan
Regional Vice President, Rockville

Thomas Seeger
Regional Vice President, Chicago

Charles Viale
Regional Vice President, Indianapolis

Michele M. Wilson
Regional Vice President, Philadelphia

AIMCO CAPITAL

Jimmy K. Arnold
Regional Vice President
Aimco Capital Operations, West

William M. Kozey
Regional Vice President
Aimco Capital Operations, Midwest

Carl J. Ruff, Sr.
Senior Vice President
Aimco Capital Operations, Southeast

O. Cooper Winston
Regional Vice President
Aimco Capital Operations, Northeast

Derik Hart
Senior Vice President 
Aimco Capital Transactions, West

Michael J. Hornbrook 
Senior Vice President
Aimco Capital Syndication and Tax
Credit Placement

Charles McKinney
Senior Vice President
Aimco Capital Asset Management

Brian Shuman
Senior Vice President
Aimco Capital Finance and Operations

Jeffrey Sussman
Senior Vice President 
Legal

REDEVELOPMENT

David Douglas
Senior Vice President, Redevelopment

Joseph DeTuno
Senior Vice President, Redevelopment

David Gazek
Senior Vice President, Redevelopment

Alice Rebechini
Senior Vice President, Redevelopment

16

Aimco consistently provides

quality apartment homes

in a respectful environment

delivered by a team of 
people who care.

Stanford Place 3  n  4582 South Ulster Street Parkway  n  Suite 1100  n  Denver, Colorado 80237

Telephone 303.757. 8101  n  Toll Free 888.789.8600  n  www.aimco.com

2004

Aimco consistently provides

quality apartment homes

in a respectful environment

delivered by a team of 

people who care.

Stanford Place 3  n  4582 South Ulster Street Parkway  n  Suite 1100  n  Denver, Colorado 80237

Telephone 303.757. 8101  n  Toll Free 888.789.8600  n  www.aimco.com

2004