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ArcBest

arcb · NASDAQ Industrials
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Ticker arcb
Exchange NASDAQ
Sector Industrials
Industry Trucking
Employees 10,000+
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FY2016 Annual Report · ArcBest
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LETTER FROM THE CHAIRMAN 

For the past several years, I have discussed the rapid 
evolution underway in the transportation and logistics 
industry and what ArcBest is doing to meet those 
challenges head on. 

During my tenure as president and CEO, my primary 
goals have been to position our company to respond to 
customer needs, ensure our employees have a thriving 
workplace and deliver shareholder value. With those 
goals in mind, we acquired Panther, signed a new labor 
contract for ABF, formed a separate asset-light logistics 
business, rebranded our company as ArcBest, acquired 
truckload brokerage firms, and much more.

Once again, 2016 was another year of significant 
advancement. In April, I was honored to take on the 
additional role of board chairman. I feel a great sense 
of duty to continue leading ArcBest into a bright future 
in which we are able to thrive no matter what changes 
come our way.

I was pleased to see our share price rise 29 percent 
in 2016 as we continued to execute on our strategy to 
better serve customers with the full array of logistics 
services they need. 

This performance was encouraging, but we also 
recognized there was more work to do. After many 
months of analysis and planning, in November we 
announced an acceleration of this strategy with a new 
corporate structure aimed at simplifying and presenting 
our company as one logistics enterprise with creative 
problem solvers who deliver integrated logistics 
solutions, primarily under the ArcBest brand. 

The January 1, 2017, realignment included:
•  A unified sales structure under ArcBest

•  A combination of ABF Logistics, ABF Moving and 
Panther into a new asset-light logistics operation

•  A unified approach to pricing, customer service, 

marketing and capacity sourcing, and

•  Consolidation of training and quality awareness 

under ArcBest human resources.

The reason we undertook this massive effort was to 
provide the best customer experience possible. Quite 
simply, our customers had been asking for integrated 
solutions from us and easier access to them. 

I am confident that this enhanced market approach will 
help us deliver best-in-class customer experience and 
greater shareholder value. By marketing most of our 
services as ArcBest, we are making it easier for our 
customers to connect the dots about the full breadth 
and scope of the logistics solutions we offer. 

We also have significantly enhanced our excellent 
customer service as it is well known in the industry and 
appreciated by our customers. By combining previously 

separate groups into one unified customer solutions 
organization, we added an additional layer of 
support to the foundation of excellent customer 
experience. A newly redesigned ArcBest website 
for one-stop customer access and engagement is 
another building block in this effort.

As we usually see, there were many achievements 
and awards for our company in 2016, but I would 
like to highlight two of our major milestones. 

In May, we were named to the Forbes America’s 
Best Large Employers list. And in September, we 
acquired Logistics & Distribution Services, adding 
services to our logistics offerings in the form 
of dedicated truckload capacity. This additional 
acquisition in the brokerage space, plus organic 
growth resulting from our strong market reputation 
and customer relationships, means that 30 percent 
of our 2016 revenue came from our asset-light 
services. That is up significantly from just 7 percent 
in 2009.

Going forward, we look to a future that will certainly 
promise ongoing change. We are excited about our 
new company structure and the renewed sense of 
enthusiasm I see from our dedicated employees.  
I am confident that all of our efforts in 2016 will 
position us advantageously for the challenges and 
opportunities that lie ahead.

Judy R. McReynolds

Chairman, President & Chief Executive Officer

ArcBestSM delivers integrated solutions for a variety of supply 
chain challenges. Our offerings include less-than-truckload 
services via the ABF Freight® network, ground expedite solutions 
through Panther Premium Logistics®, household moving under the 
U-Pack® brand, and vehicle maintenance and repair from FleetNet 
America®. From Fortune 100 companies to small businesses, our 
customers trust and rely on ArcBest for their transportation and 
logistics needs.

With a relentless focus on meeting our customers’ needs
and unique access to guaranteed transportation capacity,
we create solutions for even the most complex and
demanding supply chains. We are focused on providing the
best customer experience possible with seamless access
to a broad suite of logistics capabilities, including truckload,
LTL, international shipping, ground expedite, managed
transportation, and warehousing and distribution. 

No matter the job, ArcBest finds a way.

                                                                                                            2016                 2015
                                                                                                       (thousands, except per share data)
OPERATIONS FOR THE YEAR
Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $2,700,219            
  $2,666,905
Operating income* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .         28,970                  75,496
Net income* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .          18,652                  44,854
Net income per diluted common share* . . . . . . . . . . . . . . . . . . . . . . . . .   . .  .             $0. 71                  $1.67

INFORMATION AT YEAR END
Total assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,309,992        $1,262,909
Current por tion of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .         64,143                44,910
Long-term debt (including capital leases and notes payable, 
      excluding current portion). . . . . . . . . . . . . . . . . . . . . .  . . .  . . . . . . . . . . .      179,530                167,599
Stockholders’ equity  . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . .       598,897               588,728
Stockholders’ equity per common share outstanding  . . . . . . . . . . . . . . . . . .         $23.39                  $ 22.77
Number of common shares outstanding  . . . . . . . . . . . . . . . . . . . . . . . . . . . .         25,609                 25,858

*2016 includes a restructuring charge of $10.3 million, or $0.24 per diluted common share after-tax.

STOCK PERFORMANCE GRAPH
The following graph and data table show a 
comparison of the cumulative total return for ArcBest, 
the Russell 2000® Index and a peer group index 
selected by ArcBest for the five-year period ending 
December 31, 2016:

ArcBest is a logistics company that provides 
freight transportation services and logistics 
solutions. Accordingly, it is important that ArcBest’s 
performance be compared to that of other 
companies with similar operations. Therefore, the 
current peer group includes the following diversified 
mix of ArcBest’s transportation and logistics related 
competitors: Echo Global Logistics Inc., Forward Air 
Corp., Hub Group Inc., J.B. Hunt Transport Services 
Inc., Landstar System, Inc., Old Dominion Freight 
Line, Inc., Roadrunner Transportation Systems, Inc., 
Saia, Inc., Swift Transportation Company, Werner 
Enterprises, Inc., XPO Logistics, Inc. and YRC 
Worldwide Inc.

Cumulative Total Return

12/31/14        12/31/15           12/31/16
                                                  12/31/11         12/31/12        12/31/13 
ArcBest Corporation . . . . .  $ 100.00       $      50.05         $   177.99          $     246.04            $    114.41      $    150.33
Russell 2000® Index . . . . . $ 100.00           $  116.35         $   161.52          $    169.42            $   161.95      $  196.45
 153.29           $  215.55
Peer Group Index . . . . . . . . $ 100.00         $   120.33       $    167.60     $  206.82         $ 

The above comparisons assume $100 was invested 
on December 31, 2011, in ArcBest’s Common Stock 
with reinvestment of dividends. All calculations have 
been prepared by Zacks Investment Research Inc. 
The stockholder return shown on the graph above is 
not necessarily indicative of future performance.

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 
FORM 10-K 

  Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 

for the fiscal year December 31, 2016. 

  Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 

for the transition period from            to            . 
Commission file number 0-19969 
ARCBEST CORPORATION 
(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction of 
incorporation or organization) 

3801 Old Greenwood Road, Fort Smith, Arkansas 
(Address of principal executive offices) 

71-0673405 
(I.R.S. Employer 
Identification No.) 

72903 
(Zip Code) 

Registrant’s telephone number, including area code  479-785-6000 
Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common Stock, $0.01 Par Value 

Name of each exchange 
on which registered 
The NASDAQ Global Select Market 

Securities registered pursuant to Section 12(g) of the Act: 
None 
(Title of Class) 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes  No  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes  No  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), 
and (2) has been subject to such filing requirements for the past 90 days.  Yes  No  

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every 
Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the 
preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes  No  

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not 
contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements 
incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller 
reporting company. See definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of 
the Exchange Act. (Check one): 

Large accelerated filer  

Non-accelerated filer  
(Do not check if a smaller reporting company) 

Accelerated filer  

Smaller reporting company  

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes  No  

The aggregate market value of the Common Stock held by nonaffiliates of the registrant as of June 30, 2016, was $414,203,156. 

The number of shares of Common Stock, $0.01 par value, outstanding as of February 22, 2017, was 25,610,021. 

DOCUMENTS INCORPORATED BY REFERENCE 

Portions of the registrant’s Definitive Proxy Statement to be filed pursuant to Regulation 14A of the Securities Exchange Act of 1934 
in connection with the registrant’s Annual Stockholders’ Meeting to be held May 2, 2017, are incorporated by reference in Part III of 
this Form 10-K. 

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ARCBEST CORPORATION 

FORM 10-K 

TABLE OF CONTENTS 

ITEM 
NUMBER 

PAGE 
NUMBER 

3
5
15
30
30
31
31

32
34
35
63
66
109
109
112

112
112
112
112
112

113
114

115

Forward-Looking Statements 

Item 1.  Business 
Item 1A.  Risk Factors 
Item 1B.  Unresolved Staff Comments  
Properties 
Item 2. 
Item 3.  Legal Proceedings 
Item 4.  Mine Safety Disclosures 

PART I 

PART II 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 

Equity Securities 
Selected Financial Data 

Item 6. 
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations 
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk  
Item 8. 
Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 
Item 9A.  Controls and Procedures 
Item 9B.  Other Information 

Financial Statements and Supplementary Data 

PART III 

Item 10.  Directors, Executive Officers and Corporate Governance 
Item 11.  Executive Compensation 
Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 
Item 13.  Certain Relationships and Related Transactions, and Director Independence 
Item 14.  Principal Accountant Fees and Services 

PART IV 

Item 15.  Exhibits and Financial Statement Schedules 
Item 16.   Form 10-K Summary 

SIGNATURES 

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Forward-Looking Statements 

PART I 

This  Annual  Report  on  Form 10-K  contains  certain  “forward-looking  statements”  within  the  meaning  of  the  federal 
securities laws. All statements, other than statements of historical fact, included or incorporated by reference in this Annual 
Report on Form 10-K, including, but not limited to, those under “Business” in Item 1, “Risk Factors” in Item 1A, “Legal 
Proceedings” in Item 3, and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” 
in Item 7, are forward-looking statements. Terms such as “anticipate,” “believe,” “could,” “estimate,” “expect,” “forecast,” 
“foresee,” “intend,” “may,” “plan,” “predict,” “project,” “scheduled,” “should,” “would,” and similar expressions and the 
negatives of such terms are intended to identify forward-looking statements. These statements are based on management’s 
beliefs, assumptions, and expectations based on currently available information, are not guarantees of future performance, 
and  involve  certain  risks  and  uncertainties  (some  of  which  are  beyond  our  control).  Although  we  believe  that  the 
expectations reflected in these forward-looking statements are reasonable as and when made, we cannot provide assurance 
that our expectations will prove to be correct. Actual outcomes and results could materially differ from what is expressed, 
implied, or forecasted in these statements due to a number of factors, including, but not limited to: 

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a failure of our information systems, including disruptions or failures of services essential to our operations or 
upon which our information technology platforms rely, data breach, and/or cybersecurity incidents; 
not  achieving  some  or  all  of  the  expected  financial  and  operating  benefits  of  our  corporate  restructuring  or 
incurring additional costs or operational inefficiencies as a result of the restructuring; 
relationships with employees, including unions, and our ability to attract and retain employees; 
unfavorable  terms  of,  or  the  inability  to  reach  agreement  on,  future  collective  bargaining  agreements  or  a 
workforce stoppage by our employees covered under ABF Freight’s collective bargaining agreement; 
competitive initiatives and pricing pressures; 
union and nonunion employee wages and benefits, including changes in required contributions to multiemployer 
plans;  
the cost, integration, and performance of any recent or future acquisitions; 
general  economic  conditions  and  related  shifts  in  market  demand  that  impact  the  performance  and  needs  of 
industries we serve and/or limit our customers’ access to adequate financial resources; 
governmental regulations; 
environmental laws and regulations, including emissions-control regulations; 
the loss or reduction of business from large customers; 
litigation or claims asserted against us; 
the cost, timing, and performance of growth initiatives; 
the loss of key employees or the inability to execute succession planning strategies; 
availability and cost of reliable third-party services; 
our ability to secure independent owner operators and/or operational or regulatory issues related to our use of 
their services; 
default on covenants of financing arrangements and the availability and terms of future financing arrangements; 
timing and amount of capital expenditures; 
self-insurance claims and insurance premium costs; 
availability of fuel, the effect of volatility in fuel prices and the associated changes in fuel surcharges on securing 
increases in base freight rates, and the inability to collect fuel surcharges; 
increased prices for and decreased availability of new revenue equipment, decreases in value of used revenue 
equipment, and higher costs of equipment-related operating expenses such as maintenance and fuel and related 
taxes; 
potential impairment of goodwill and intangible assets; 

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  maintaining our intellectual property rights, brand, and corporate reputation; 
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seasonal fluctuations and adverse weather conditions; 
regulatory, economic, and other risks arising from our international business;  
antiterrorism and safety measures; and 
other financial, operational, and legal risks and uncertainties detailed from time to time in ArcBest Corporation’s 
public filings with the Securities and Exchange Commission (“SEC”). 

For  additional  information  regarding  known  material  factors  that  could  cause  our  actual  results  to  differ  from  those 
expressed in these forward-looking statements, please see “Risk Factors” in Item 1A.  

3 

 
 
 
 
All  forward-looking  statements  included  or  incorporated  by  reference  in  this  Annual  Report  on  Form  10-K  and  all 
subsequent  written  or  oral  forward-looking  statements  attributable  to  us  or  persons  acting  on  our  behalf  are  expressly 
qualified in their entirety by the cautionary statements. The forward-looking statements speak only as of the date made 
and, other than as required by law, we undertake no obligation to publicly update or revise any forward-looking statements, 
whether as a result of new information, future events, or otherwise. 

4 

ITEM 1. 

BUSINESS 

ArcBest Corporation 

ArcBest Corporation® (together with its subsidiaries, the “Company,” “we,” “us,” and “our”) is a logistics provider with 
The Skill and The Will® to deliver integrated logistics solutions. The Company was incorporated in Delaware in 1966. On 
January 1, 2017, we realigned our company’s structure and focused our go-to-market approach under the ArcBestSM brand, 
which was unveiled in 2014. Now most logistics services are offered under the ArcBest brand, while we continue to offer 
a full array of asset-based less-than-truckload services through the ABF Freight® network and ground expedite services 
under  the  Panther  Premium  Logistics®  brand.  Our  offerings  also  include  truckload,  international  air  and  ocean,  time 
critical,  managed  transportation,  warehousing  and  distribution,  do-it-yourself  moving  under  the  U-Pack®  brand,  and 
vehicle maintenance and repair from FleetNet America®. Within the industry, our people are known as creative problem-
solvers with the drive and commitment to find the right solutions to the daily logistics challenges our customers face. 

Our new corporate structure under the ArcBest brand, which was announced on November 3, 2016, better serves customers 
by unifying the Company’s sales, pricing, customer service, marketing, and capacity sourcing functions. Under our new 
structure, we are reporting our operating segment results as follows for the year ended December 31, 2016: 

  Asset-Based  (formerly  the  Freight  Transportation  segment),  which  represents  ABF  Freight  System,  Inc.  and 
certain other subsidiaries, including ABF Freight System (B.C.), Ltd.; ABF Freight System Canada, Ltd.; ABF 
Cartage, Inc.; and Land-Marine Cargo, Inc. (collectively “ABF Freight”);  

  ArcBest,  a  single  asset-light  logistics  operation  combining  the  previously  reported  operating  segments  of  
Premium  Logistics  (Panther),  Transportation  Management  (ABF  Logistics),  and  Household  Goods  Moving 
Services (ABF Moving);  

  FleetNet; and  
  Other and eliminations.  

The  ArcBest  and  FleetNet  reportable  segments,  combined,  represent  our  Asset-Light  operations.  The  Company  has 
restated certain prior year operating segment data to conform to the current year presentation. There was no impact on 
consolidated revenues, operating expenses, operating income, or earnings per share as a result of the restatements. See 
additional disclosures related to our restated segment data in Note M to our consolidated financial statements included in 
Part II, Item 8 of this Annual Report on Form 10-K. 

Strategy 

Our new structure also accelerates our strategy to be a balanced, highly profitable, and financially sustainable enterprise, 
providing  integrated  logistics  solutions  with  the  best  possible  customer  experience.  We  work  to  build  long-term 
shareholder value by: 

  Expanding  our  revenue  opportunities.  We  seek  to  expand  our  revenue  opportunities  through  deepening  our 
existing  customer  relationships  and  securing  new  ones.  We  build  relationships  that  last  for  decades  and  our 
customers  assign  a  high  degree  of  value  for  the  high  level  of  service  and  professionalism  we  provide.  When 
customers  talk  about  us,  they  say  that we  solve  problems,  we  are  easy  to do business with,  and we  are good 
partners who understand them.  

  Balancing our revenue and profit mix. We are differentiated from our competition in our ability to offer logistics 
solutions  with  a  wide  variety  of  fulfillment  options,  which  can  include  our  own  assets.  As  our  Asset-Light 
operations continue to grow alongside our Asset-Based services, we are balancing the mix of our revenue and 
profits between our asset-based and asset-light businesses. This balance drives long-term financial sustainability 
by  making  our  business  less  capital-intensive  relative  to  its  size,  and  by  reducing  volatility  in  our  business 
performance through varying cycles, events, and/or environments. 

  Optimizing our cost structure. We are focused on profitable growth, which causes us to continually review our 
costs and investment decisions accordingly. Our technology infrastructure enables business processes, insight 
and analytics that allow us to optimize our cost structure, and we continue to invest in technology to transform 
our  business.  Also,  our  enhanced  market  approach,  which  was  deployed  on  January  1,  2017,  is  designed  to 
improve the customer experience while simultaneously driving added cost efficiency in our business. 

5 

 
 
 
 
 
 
 
We continually analyze where additional capital should be invested and where management resources should be focused 
to improve relationships with customers and meet their expanding needs. Our management is focused on increasing returns 
to  our  stockholders.  In  response  to  customers’  needs  for  expanded  service  offerings,  we  have  strategically  increased 
investment in our Asset-Light operations. The additional resources invested in growing our Asset-Light operations is part 
of  management’s  long-term  strategy  to  ensure  we  are  positioned  to  serve  the  changing  marketplace  through  these 
businesses and our traditional less-than-truckload (“LTL”) operations by providing a comprehensive suite of transportation 
and logistics services. As part of this strategy, we have completed the following acquisitions and changes to our business 
model: 

  On June 15, 2012, we acquired Panther Expedited Services, Inc., one of North America’s largest providers of 
expedited freight transportation services with expanding service offerings in premium freight logistics and freight 
forwarding. Our Expedite and premium logistics operations are reported in the ArcBest segment. 

  Effective July 1, 2013, we formed the segment previously reported as ABF Logistics in a strategic alignment of 

the sales and operations functions of our logistics businesses.  

  On April 30, 2014, we acquired a privately-owned business which is reported within the FleetNet segment. 
  During 2014, we established our enterprise solutions group to offer more easily accessible transportation and 

logistics solutions for our customers through a single point of contact. 

  On January 2, 2015, we acquired Smart Lines Transportation Group, LLC (“Smart Lines”), a privately-owned 

truckload brokerage firm reported in the ArcBest segment. 

  On December 1, 2015, we acquired Bear Transportation Services, L.P. (“Bear”), a privately-owned truckload 

brokerage firm reported in the ArcBest segment. 

  On September 2, 2016, we acquired Logistics & Distribution Services, LLC (“LDS”), a privately-owned logistics 

and distribution firm with a focus on asset-light dedicated truckload business reported in the ArcBest segment. 

  On January 1, 2017, we realigned our company’s structure and focused our go-to-market approach under the 

ArcBest brand.  

Business Description 

We deliver integrated solutions for a variety of supply chain challenges. Our offerings include LTL freight transportation 
via the ABF Freight network, truckload and dedicated truckload logistics services through our ArcBest segment, ground 
expedited  solutions  through  the  Panther  Premium  Logistics  brand,  do-it-yourself  moving  under  the  U-Pack  brand  and 
vehicle maintenance and repair from FleetNet America. From Fortune 100 companies to small businesses, our customers 
trust and rely on ArcBest Corporation for their transportation and logistics needs.  

With a relentless focus on meeting our customers’ needs and unique access to guaranteed transportation capacity, we create 
solutions  for  even  the  most  complex  and  demanding  supply  chains.  We  are  focused  on  providing  the  best  customer 
experience possible with seamless access to a broad suite of logistics capabilities, including LTL, truckload, international 
air and ocean, ground expedite, managed transportation, warehousing and distribution, and moving services.   

For the year ended December 31, 2016, no single customer accounted for more than 3% of our consolidated revenues, and 
the 10 largest customers, on a combined basis, accounted for approximately 10% of our consolidated revenues. As of 
December 2016, we had approximately 13,000 employees of which approximately 67% were members of labor unions. 

Asset-Based Segment 

Our Asset-Based segment provides LTL services through ABF Freight’s motor carrier operations. Asset-Based revenues, 
which totaled $1.9 billion for each of the years ended December 31, 2016, 2015, and 2014, accounted for approximately 
70%, 71%, and 73% of our total revenues before other revenues and intercompany eliminations in the respective year. For 
the  year  ended  December  31,  2016,  no  single  customer  accounted  for  more  than  4%  of  revenues  in  the  Asset-Based 
segment, and the segment’s 10 largest customers, on a combined basis, accounted for approximately 12% of its revenues. 
Note M to our consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K contains 
additional  segment  financial  information,  including  revenues,  operating  income,  and  total  assets  for  the  years  ended 
December 31, 2016, 2015, and 2014. 

Our  Asset-Based  carrier,  ABF  Freight,  has  been  in  continuous  service  since  1923.  ABF  Freight  System,  Inc.  is  the 
successor to Arkansas Motor Freight, a business originally organized in 1935 which was the successor to a local transfer 
and  storage  carrier  that  was  originally  organized  in  1923.  ABF  Freight  expanded  operations  through  several  strategic 
acquisitions  and organic growth  and  is now one of  the  largest  LTL  motor  carriers  in  North  America, providing  direct 

6 

 
 
 
 
 
 
 
service  to  more  than  98%  of  U.S.  cities  having  a  population  of  30,000  or  more.  ABF  Freight  provides  interstate  and 
intrastate direct service to approximately 48,000 communities through 244 service centers in all 50 states, Canada, and 
Puerto  Rico.  ABF  Freight  also  provides  motor  carrier  freight  transportation  services  to  customers  in  Mexico  through 
arrangements with trucking companies in that country. 

Our Asset-Based operations offer transportation of general commodities through standard, time-critical, expedited, and 
guaranteed  LTL  services — both  nationally  and regionally.  General  commodities  include  all  freight  except hazardous 
waste, dangerous explosives, commodities of exceptionally high value, commodities in bulk, and those requiring special 
equipment.  Shipments  of  general  commodities  differ  from  shipments  of  bulk  raw  materials,  which  are  commonly 
transported by railroad, truckload tank car, pipeline, and water carrier. General commodities transported by our Asset-
Based operations include, among other things, food, textiles, apparel, furniture, appliances, chemicals, nonbulk petroleum 
products,  rubber,  plastics,  metal  and  metal  products,  wood,  glass,  automotive  parts,  machinery,  and  miscellaneous 
manufactured products. 

Our Asset-Based operations transport a wide variety of large and small shipments to geographically dispersed destinations. 
Typically,  LTL  shipments  are  picked  up  at  customers’  places  of  business  and  consolidated  at  a  local  service  center. 
Shipments are consolidated by destination for transportation by intercity units to their destination cities or to distribution 
centers. At distribution centers, shipments from various service centers can be reconsolidated for other distribution centers 
or, more typically, local service centers. After arriving at a local service center, a shipment is delivered to the customer by 
local trucks operating from the service center. In some cases, when one large shipment or a sufficient number of different 
shipments at one origin service center are going to a common destination, they can be combined to make a full trailer load. 
A  trailer  is  then  dispatched  to  that  destination  without  rehandling.  The  LTL  transportation  industry,  which  requires 
networks of local pickup and delivery service centers combined with larger distribution facilities, is significantly more 
infrastructure-intensive  than  truckload  operations  and,  as  such,  has  higher  barriers  to  entry.  Costs  associated  with  an 
expansive LTL network, including investments in or costs associated with real estate and labor costs related to local pickup, 
delivery,  and  cross-docking  of  shipments,  are  to  a  large  extent  fixed  in  nature  unless  service  levels  are  significantly 
changed. 

Our  Asset-Based  operations  offer  regional  service  with  ABF  Freight’s  traditional  long-haul  model  to  facilitate  our 
customers’  next-day  and  second-day  delivery  needs  in  most  areas  throughout  the  United  States.  Development  and 
expansion of ABF Freight’s regional network required added labor flexibility, strategically positioned freight exchange 
points,  and  increased  door  capacity  at  a  number  of  key  locations.  Regional  service  offerings  have  resulted  in  reduced 
transit times and allows for consistent and continuous LTL service. We define our Asset-Based regional market, which 
represented approximately 60% of its tonnage in 2016, as tonnage moving 1,000 miles or less. 

As  of  December  2016,  our  Asset-Based  segment  had  approximately  11,000  employees.  Employee  compensation  and 
related costs, which amounted to 63.3% of Asset-Based revenues for 2016, are the largest component of the segment’s 
operating expenses. As of December 2016, approximately 77% of the Asset-Based segment’s employees were covered 
under  a  collective  bargaining  agreement,  the  ABF  National  Master  Freight  Agreement  (the  “ABF  NMFA”),  with  the 
International Brotherhood of Teamsters (the “IBT”), which extends through March 31, 2018. The ABF NMFA included a 
7% wage rate reduction upon the November 3, 2013, implementation date, followed by wage rate increases of 2% on 
July 1 in each of the next three years, which began in 2014, and a 2.5% increase on July 1, 2017; a one-week reduction in 
annual compensated vacation effective for employee anniversary dates on or after April 1, 2013; the option to expand the 
use  of  purchased  transportation;  and  increased  flexibility  in  labor  work  rules.  The  ABF  NMFA  and  the  related 
supplemental agreements provide for continued contributions to various multiemployer health, welfare, and pension plans 
maintained for the benefit of our Asset-Based employees who are members of the IBT. The estimated net effect of the 
November 3, 2013 wage rate reduction and the benefit rate increase which was applied retroactively to August 1, 2013 
was  an  initial  reduction  of  approximately  4%  to  the  combined  total  contractual  wage  and  benefit  rate  under  the  ABF 
NMFA. Following the initial reduction, the combined contractual wage and benefit contribution rate under the ABF NMFA 
is estimated to increase approximately 2.5% on a compounded annual basis throughout the contract period which extends 
through March 31, 2018. 

Amendments  to  the  Employee  Retirement  Income  Security  Act  of  1974  (“ERISA”),  pursuant  to  the  Multiemployer 
Pension Plan Amendments Act of 1980 (the “MPPA Act”), substantially expanded the potential liabilities of employers 
who  participate  in  multiemployer  pension  plans.  Under  ERISA,  as  amended  by  the  MPPA  Act,  an  employer  who 
contributes to a multiemployer pension plan and the members of such employer’s controlled group are jointly and severally 
liable  for  their  share of  the plan’s unfunded  vested  benefits  in  the  event the  employer ceases  to have  an obligation to 

7 

 
 
 
 
 
contribute  to  the  plan  or  substantially  reduces  its  contributions  to  the  plan  (i.e.,  in  the  event  of  a  complete  or  partial 
withdrawal from the multiemployer plans). The Multiemployer Pension Reform Act of 2014 (the “Reform Act”), which 
was included in the Consolidated and Further Continuing Appropriations Act of 2015 (the “CFCAA”) that was signed into 
law on December 16, 2014, includes provisions to address the funding of multiemployer pension plans in critical and 
declining status. Provisions of the Reform Act include, among others, providing qualifying plans the ability to self-correct 
funding issues, subject to various requirements and restrictions, including applying to the U.S. Department of the Treasury 
(the  “Treasury  Department”)  for  the  suspension of  certain benefits.  Any  actions  taken by  multiemployer  pension plan 
trustees under the Reform Act to improve funding will not reduce the benefit contribution rates ABF Freight is obligated 
to pay under its current contract with the IBT, and we cannot determine with any certainty the contributions that will be 
required  under  future  collective  bargaining  agreements  for  ABF  Freight’s  contractual  employees.  See  Note  I  to  the 
consolidated  financial  statements  included  in  Part  II,  Item  8  of  this  Annual  Report  on  Form  10-K  for  more  specific 
disclosures regarding the multiemployer pension plans to which ABF Freight contributes. 

ABF Freight operates in a highly competitive industry which consists predominantly of nonunion motor carriers. Nonunion 
competitors have a lower fringe benefit cost structure and less stringent labor work rules, and certain carriers also have 
lower wage rates for their freight-handling and driving personnel. Wage and benefit concessions granted to certain union 
competitors also allow for a lower cost structure than that of ABF Freight. ABF Freight has continued to address with the 
IBT the effect of the wage and benefit cost structure on its operating results. The combined effect of cost reductions under 
the ABF NMFA, lower cost increases throughout the contract period, and increased flexibility in labor work rules are 
important factors in bringing ABF Freight’s labor cost structure closer in line with that of its competitors. However, under 
its collective bargaining agreement, ABF Freight continues to pay some of the highest benefit contribution rates in the 
industry. These rates include contributions to multiemployer pension plans, a portion of which are used to fund benefits 
for individuals who were never employed by ABF Freight. Information provided by a large multiemployer pension plan 
to which ABF Freight contributes indicates that approximately 50% of the plan’s benefit payments are made to retirees of 
companies that are no longer contributing employers to that plan. 

Asset-Light Operations  

The ArcBest and FleetNet reportable segments, combined, represent our Asset-Light operations. Through unique methods 
and  processes,  including  technology  solutions  and  the  use  of  third-party  service  providers,  our  Asset-Light  operations 
provide various logistics and maintenance services without significant investment in revenue equipment or real estate. 

For the year ended December 31, 2016, 2015, and 2014, the combined revenues of our Asset-Light operations totaled 
$803.4 million, $765.4 million, and $694.5 million, respectively, accounting for approximately 30%, 29%, and 27% of 
our  total  revenues  before  other  revenues  and  intercompany  eliminations  in  the  respective  years.  For  the  year  ended 
December 31, 2016, no single customer accounted for more than 5% of the ArcBest segment’s revenues, and the segment’s 
10 largest customers, on a combined basis, accounted for approximately 15% of its revenues. Note M to our consolidated 
financial statements included in Part II, Item 8 of this Annual Report on Form 10-K contains additional segment financial 
information, including revenues, operating income, and total assets for the years ended December 31, 2016, 2015, and 
2014. 

ArcBest Segment 
As previously discussed in “Strategy” within this Business section, our ArcBest segment originated with the formation of 
the ABF Logistics segment in July 2013, when we strategically aligned the sales and operations functions of our organic 
logistics  businesses.  The  ArcBest  segment  now  also  includes  the  former  Panther  and  ABF  Moving  segments  and  the 
acquired operations of Smart Lines, Bear, and LDS. As of December 2016, the ArcBest segment had approximately 1,000 
employees. The ArcBest segment offers the following solutions: 

Truckload 
Our Truckload service provides third-party transportation brokerage by sourcing a variety of capacity solutions, including 
dry van over the road and intermodal, flatbed, temperature-controlled, and specialized equipment, coupled with strong 
technology  and  carrier-  and  customer-based  Web  tools.  We  offer  a  growing  network  of  over  18,000  vetted  service 
providers. We offer services to 50 states, Canada, and Mexico. With the acquisition of LDS in 2016, we also provide 
Truckload – Dedicated services to our customers. 

8 

 
 
 
 
 
 
 
Expedite  
Through  the  Panther  Premium  Logistics  brand,  we  offer  Expedite  freight  transportation  services  to  commercial  and 
government customers and we offer premium logistics services that involve the rapid deployment of highly specialized 
equipment to meet extremely specific linehaul requirements, such as temperature control, hazardous materials, geofencing 
(routing  a  shipment  across  a  mandatory,  defined  route  with  satellite  monitoring  and  automated  alerts  concerning  any 
deviation from the route), specialized government cargo, security services, and life sciences. Through its premium logistics 
service, ArcBest solves the toughest shipping and logistics challenges that customers face through a global network of 
owner  operators  and  contract  carriers.  Additional  value  is  created  for  customers  through  seamless  access  to  the  ABF 
Freight network.  

Substantially all of the network capacity for our Expedite operations is provided by third-party contract carriers, including 
owner operators, ground linehaul providers, cartage agents, and other transportation asset providers, which are selected 
based on their ability to serve our customers effectively with respect to price, technology capabilities, geographic coverage, 
and  quality  of service.  Third-party owned vehicles  are  driven  by  independent  contract  drivers  and  by  drivers  engaged 
directly  by  independent  owners  of  multiple  pieces  of  equipment,  commonly  referred  to  as  fleet  owners. Our  Expedite 
operations own a fleet of trailers, the communication devices used by its owner operators, and certain highly specialized 
equipment, primarily temperature-controlled trailers, to meet the service requirements of certain customers. 

International  
Our International services provide international ocean and air shipping solutions by partnering with ocean shipping lines 
and air freight carriers worldwide. As a non-vessel ocean common carrier (NVOCC), we provide less than container load 
(LCL) and full container load (FCL) service, offering ocean transport to approximately 90% of the total ocean international 
market to and from the United States.  

Warehousing 
We offer a full suite of warehousing and distribution services, including customized warehouse management through a 
full  range  of  inbound  and  outbound  freight  services.  Our  advanced  software  provides  end-to-end  inventory  tracking, 
visibility and real-time execution. 

Managed Transportation 
We  also  provide  freight  transportation  and  management  services  for  customers.  ArcBest  seeks  to  offer  value  through 
identifying specific challenges of customers’ supply chain needs and providing customized solutions utilizing technology, 
both  internally  to  manage  its  business  processes  and  externally  to  provide  shipment  and  inventory  visibility  to  its 
customers. Additional value is created for customers through seamless access to both the ABF Freight network and the 
Panther network, offering unique access to guaranteed capacity.  

Moving  
Our Moving services offer flexibility and convenience to the way people move through targeted service offerings for the 
“do  it  yourself”  consumer,  corporate  account  employee  relocations,  and  military  relocations.  We  offer  these  targeted 
services  at  competitive  prices  that  reflect  the  additional value  customers find  in  Moving’s  convenient, reliable  service 
offerings. Industry leading technology, customer-friendly interfaces, and supply chain solutions are combined to provide 
a wide range of options customized to meet unique customer needs.  

Other Logistics Services 
We also provide other services to meet our customers’ logistics needs, such as, final mile, retail logistics, supply chain 
optimization, and trade show shipping services. 

FleetNet Segment 
The  FleetNet  segment  includes  the  results  of  operations  of  FleetNet  America,  Inc.  (“FleetNet”),  our  subsidiary  that 
provides roadside assistance and maintenance management services for commercial vehicles to customers in the United 
States and Canada through a network of third-party service providers. FleetNet began in 1953 as the internal breakdown 
department for Carolina Freight Carriers Corp. In 1993, the department was incorporated as Carolina Breakdown Service, 
Inc. to allow the opportunity for other trucking companies to take advantage of the established nationwide service. In 1995, 
we purchased WorldWay Corporation, which operated various subsidiaries including Carolina Freight Carriers Corp. and 
Carolina Breakdown Service, Inc. The name of Carolina Breakdown Service, Inc. was changed to FleetNet America, Inc. 
in  1997.  FleetNet’s  operations  were  expanded  with  the  acquisition  of  a  privately-owned  business  on  April  30,  2014. 
FleetNet had approximately 300 employees as of December 2016. 

9 

 
 
 
 
 
 
 
 
Competition, Pricing, and Industry Factors 

Competition 
We seek to offer value through identifying specific customer needs, then providing operational flexibility and seamless 
access to our services in order to respond with customized solutions.  

Our Asset-Based segment actively competes for freight business with other national, regional, and local motor carriers 
and, to a lesser extent, with private carriage, domestic and international freight forwarders, railroads, and airlines. The 
segment  competes  most  directly  with  nonunion  and  union  LTL  carriers,  including  YRC  Freight  and  YRC  Regional 
Transportation (reporting segments of YRC Worldwide Inc.), FedEx Freight, Inc. (included in the FedEx Freight operating 
segment of FedEx Corporation), UPS Freight (a business unit of United Parcel Service, Inc.), Old Dominion Freight Line, 
Inc., Saia, Inc., the LTL operating segment of Roadrunner Transportation Systems, Inc., and the LTL operations of XPO 
Logistics, Inc. Competition is based primarily on price, service, and availability of flexible shipping options to customers. 
The Asset-Based segment’s careful cargo handling and use of technology, both internally to manage its business processes 
and externally to provide shipment visibility to its customers, are examples of how we add value to our services. 

Our ArcBest segment operates in a very competitive asset-light logistics market that includes approximately 13,000 active 
brokerage authorities, as well as asset-based truckload carriers and logistics companies, large expedited carriers including 
FedEx Custom Critical, smaller expedited carriers, foreign and U.S.-based non-vessel-operating common carriers, freight 
forwarders, internal shipping departments at companies that have substantial transportation requirements, smaller niche 
service providers, and a wide variety of solution providers, including large integrated transportation companies as well as 
regional warehouse  and  transportation  management  firms.  ArcBest’s  Moving  services compete  with  truck  rental,  self-
move, and van line service providers, and a number of emerging self-move competitors who offer moving and storage 
container service. Quality of service, technological capabilities, and industry expertise are critical differentiators among 
the competition. In particular, companies with advanced technological systems that offer optimized shipping solutions, 
real-time  visibility  of  shipments,  verification  of  chain  of  custody  procedures,  and  advanced  security  have  significant 
operational advantages and create enhanced customer value. ArcBest’s performance in each of these areas of competitive 
distinction  has  enabled  the  segment  to  secure  business  and  help  meet  growth  expectations  within  our  Asset-Light 
operations. 

FleetNet  strategically  competes  in  the  commercial  vehicle  maintenance  and  repair  industry  in  two  major  sectors: 
emergency roadside and preventive maintenance. FleetNet competes directly against other third-party service providers, 
automotive fleet managers, leasing companies, and companies handling repairs in-house via individual service providers. 
While  no  one  company  encompasses  all  of  FleetNet’s  service  offerings,  competition  is  based  primarily  on  providing 
maintenance solutions services. In partnership with best-in-class third-party vendors, FleetNet offers flexible, customized 
solutions  and  utilizes  technology  to  provide  valuable  information  and  data  to  minimize  fleet  downtime,  reduce 
maintenance events, and lower total maintenance costs for its customers. 

Pricing 
Approximately  35%  of  our  Asset-Based  business  is  subject  to  base  LTL  tariffs,  which  are  affected  by  general  rate 
increases, combined with individually negotiated discounts. Rates on the other 65% of this business, including business 
priced in the spot market, are subject to individual pricing arrangements that are negotiated at various times throughout 
the year. The majority of the business that is subject to negotiated pricing arrangements is associated with larger customer 
accounts with annually negotiated pricing arrangements, and the remaining business is priced on an individual shipment 
basis considering each shipment’s unique profile, value we provide to the customer, and current market conditions.  

Our Asset-Based and certain operations within our ArcBest segment charge a fuel surcharge which is based on the index 
of national on-highway average diesel fuel prices published weekly by the U.S. Department of Energy. While the fuel 
surcharge is one of several components in our overall rate structure, the actual rate paid by customers is governed by 
market forces and the overall value of services provided to the customer.  

Industry Factors 
Various federal and state agencies exercise broad regulatory powers over the transportation industry, generally governing 
such  activities  as  operations  of  and  authorization  to  engage  in  motor  carrier  freight  transportation,  operations  of  non-
vessel-operating common carriers, operations of ocean freight forwarders and ocean transportation intermediaries, safety, 
contract  compliance,  insurance  and  bonding  requirements,  tariff  and  trade  policies,  customs,  import  and  export, 
employment practices, licensing and registration, taxation, environmental matters, data privacy and security, and financial 

10 

 
 
 
 
 
 
 
reporting. The trucking industry faces rising costs, including costs of compliance with government regulations on safety, 
equipment design and maintenance, driver utilization, and fuel economy, and rising costs in certain non-industry specific 
areas, including health care and retirement benefits.  

We are subject to various laws, rules, and regulations and are required to obtain and maintain various licenses and permits, 
some of which are difficult to obtain. The ArcBest segment’s network of third-party contract carriers must comply with 
the safety and fitness regulations of the Department of Transportation (the “DOT”), including those relating to drug and 
alcohol  testing  and  hours  of  service.  Any  future  modifications  to  these  rules  and  other  regulations  impacting  the 
transportation industry may impact our operating practices and costs. 

In  December 2015,  the Federal  Motor  Carrier  Safety Administration  (the  “FMCSA”)  issued  a  final  rule  regarding  the 
requirements for interstate commercial trucks to install electronic logging devices (“ELDs”) to monitor compliance with 
hours-of-service regulations. Motor carriers will be required to be in compliance with the mandate by December 2017. As 
of February 1, 2017, ELDs were fully operational for electronic logging purposes on ABF Freight’s city and road tractors. 
ABF Freight has also completed the process of integrating existing reporting with the new ELD solution which allows for 
the  electronic  capture  of  drivers’  hours  of  service.  Although  costs  were  incurred  to  comply  with  the  ELD  mandate, 
management  expects  the  devices  and  the  integrated  reporting  to  improve  administrative,  dispatch,  operational,  and 
maintenance efficiencies. 

Our  operations  are  impacted  by  seasonal  fluctuations  which  are  described  in  “Seasonality”  within  Management’s 
Discussion and Analysis of Financial Condition and Results of Operations included in Part II, Item 7 of this Annual Report 
on Form 10-K. 

Technology 

Our advancements in technology are important to customer service and provide a competitive advantage. The majority of 
the applications of information technology we use have been developed internally and tailored specifically for customer 
or internal business processing needs. 

We make information readily accessible to our customers through various electronic pricing, billing, and tracking services, 
including  an  application  for  mobile  devices  which  allows  customers  to  access  information  about  their  shipments  and 
request shipment pickup. Online functions tailored to the services requested by customers include bill of lading generation, 
pickup planning, customer-specific price quotations, proactive tracking, customized e-mail notification, logistics reporting, 
dynamic rerouting, and extensible markup language (XML) connectivity. This technology allows customers to incorporate 
data from our systems directly into their own Web site or backend information systems. As a result, our customers can 
provide shipping information and support directly to their own customers. 

Expedite  freight  transportation  customers  of  the  ArcBest  segment  communicate  their  freight  needs,  typically  on  a 
shipment-by-shipment  basis,  by  means  of  telephone,  email,  internet,  or  Electronic  Data  Interchange  (“EDI”).  The 
information about each shipment is entered into a proprietary operating system which facilitates selection of a contracted 
carrier or carriers based on the carrier’s service capability, equipment availability, freight rates, and other relevant factors. 
Once the contracted carrier is selected, the cost for the transportation has been agreed upon, and the contract carrier has 
committed  to  provide  the  transportation,  we  are  in  contact  with  the  contract  carrier  through  numerous  means  of 
communication  (including  EDI,  its  proprietary  Web  site,  email,  fax,  telephone,  and  mobile  applications)  and  utilize 
satellite  tracking  and  communication  units  on  the  vehicles  to  continually  update  the  position  of  equipment  to  meet 
customers’ requirements as well as to track the status of the shipment from origin to delivery. The satellite tracking and 
communication system automatically updates our fully-integrated internal software and provides customers with real-time 
electronic updates.  

Insurance, Safety, and Security 

Generally, claims exposure in the freight transportation and logistics industry consists of workers’ compensation, third-
party casualty, and cargo loss and damage. We are effectively self-insured for $1.0 million of each workers’ compensation 
loss and generally $1.0 million of each third-party casualty loss. We are also self-insured for each cargo loss, up to a 
$0.3 million deductible for our Asset-Based segment and a $0.1 million deductible for our ArcBest segment. We maintain 
insurance that we believe is adequate to cover losses in excess of such self-insured amounts or deductibles. However, we 
cannot provide assurance that our insurance coverage will provide adequate protection under all circumstances or against 

11 

 
 
 
 
 
 
 
 
 
all  potential  losses.  We  have  experienced  situations  where  excess  insurance  carriers  have  become  insolvent.  We  pay 
assessments and fees to state guaranty funds in states where we have workers’ compensation self-insurance authority. In 
some of these states, depending on the specific state’s rules, the guaranty funds may pay excess claims if the insurer cannot 
pay due to insolvency. However, there can be no certainty of the solvency of individual state guaranty funds.  

We have been able to obtain what we believe to be adequate insurance coverage for 2017 and are not aware of any matters 
which would significantly impair our ability to obtain adequate insurance coverage at market rates for our operations in 
the  foreseeable  future.  A  material  increase  in  the  frequency  or  severity  of  accidents,  cargo  claims,  or  workers’ 
compensation claims or the material unfavorable development of existing claims could have a material adverse effect on 
our cost of insurance and results of operations. 

As evidenced by being an eight-time winner of the American Trucking Associations’ Excellence in Security Award, a 
seven-time winner of the President’s Trophy for Safety, and a six-time winner of the Excellence in Claims/Loss Prevention 
Award, management believes its Asset-Based operations have one of the best safety records and one of the lowest cargo 
claims ratios in the LTL industry. 

Our  operations  are  subject  to  cargo  security  and  transportation  regulations  issued  by  the  Transportation  Security 
Administration  (“TSA”)  and  regulations  issued  by  the  U.S.  Department  of  Homeland  Security.  We  are  not  able  to 
accurately predict how past or future events will affect government regulations and the transportation industry. We believe 
that any additional security measures that may be required by future regulations could result in additional costs; however, 
other carriers would be similarly affected. 

Environmental and Other Government Regulations 

We are subject to federal, state, and local environmental laws and regulations relating to, among other things: emissions 
control,  transportation  of  hazardous  materials,  underground  and  aboveground  storage  tanks,  stormwater  pollution 
prevention, contingency planning for spills of petroleum products, and disposal of waste oil. 

In August 2011, the Environmental Protection Agency (“EPA”)  and the National Highway Traffic Safety Administration 
(the  “NHTSA”)  established  a  national  program  to  reduce  greenhouse  gas  (“GHG”)  emissions  and  establish  new  fuel 
efficiency standards for commercial vehicles beginning in model year 2014 and extending through model year 2018. The 
new tractors our Asset-Based segment has placed in service since 2014 are equipped with engines that meet such standards. 
In August 2016, the EPA and the NHTSA jointly finalized a national program establishing the second phase of greenhouse 
gas emissions (“EPA/NHTSA Phase 2”), imposing new fuel efficiency standards for medium- and heavy-duty vehicles, 
such  as  those  operated  by  our  Asset-Based  segment,  and  also  instituting  fuel  efficiency  improvement  technology 
requirements for trailers beginning with model year 2018 and extending through model year 2027. The vehicle and engine 
rules cover model years 2021-2027. A number of states have individually enacted, and California and certain other states 
may continue to enact, legislation relating to engine emissions, fuel economy, and/or fuel formulation, such as regulations 
enacted by the California Air Resources Board (“CARB”). At the present time, management believes that these regulations 
may not result in significant net additional overall costs should the technologies developed for tractors, as required in the 
EPA/NHTSA Phase 2 rulemaking, prove to be as cost-effective as forecasted by the EPA/NHTSA. However, although 
fuel  consumption  and  emissions  may  be  reduced  under  the  new  standards,  emission-related  regulatory  actions  have 
historically  resulted  in  increased  costs  of  revenue  equipment,  diesel  fuel,  and  equipment  maintenance,  and  future 
legislation, if enacted, could result in increases in these and other costs. We are unable to determine with any certainty the 
effects of any future climate change legislation beyond the currently enacted regulations, and there can be no assurance 
that more restrictive regulations than those previously described will not be enacted either federally or locally. 

Our  Asset-Based  operations  store  fuel  for  use  in  tractors  and  trucks  in  62  underground  tanks  located  in  18  states. 
Maintenance of such tanks is regulated at the federal and, in  most cases, state levels. Management believes we are in 
substantial  compliance  with  all  such  regulations.  The  underground  storage  tanks  are  required  to  have  leak  detection 
systems, and we are not aware of any leaks from such tanks that could reasonably be expected to have a material adverse 
effect on our operating results. 

Certain of our Asset-Based service center facilities operate with non-discharge certifications or stormwater permits under 
the federal Clean Water Act (“CWA”). The stormwater permits require periodic monitoring and reporting of stormwater 
sampling results and establish maximum levels of certain contaminants that may be contained in such samples.  

12 

 
 
 
 
 
 
 
 
 
We have received notices from the EPA and others that we have been identified as a potentially responsible party under 
the  Comprehensive  Environmental  Response  Compensation  and  Liability  Act,  or  other  federal  or  state  environmental 
statutes,  at  several  hazardous  waste  sites. After  investigating our  subsidiaries’  involvement  in waste disposal or waste 
generation at such sites, we have either agreed to de minimis settlements or determined that our obligations, other than 
those specifically accrued with respect to such sites, would involve immaterial monetary liability, although there can be 
no assurance in this regard. It is anticipated that the resolution of our environmental matters could take place over several 
years.  Our  reserves  for  environmental  cleanup  costs  are  estimated  based  on  management’s  experience  with  similar 
environmental matters and on testing performed at certain sites. 

Reputation and Responsibility 

Our Company and our brands are consistently recognized for best-in-class performance.  

Brands 
The value of our brands is critical to our success. The ABF Freight brand is recognized in the industry for our Asset-Based 
segment’s  leadership  in  commitment  to  quality,  customer  service,  safety,  and  technology.  Independent  research  has 
consistently shown that ABF Freight is regarded as a premium service provider, and that the ABF Freight brand stands for 
excellence in the areas of customer service, reliability, strategic business partnership, and tactical problem solving. The 
Panther Premium Logistics brand within the operations of our ArcBest segment is also synonymous with premium service 
that surpasses customer expectations. Customers rely on the Panther Premium Logistics brand when their shipment cannot 
fail, and contract carriers look to the Panther Premium Logistics brand for unique opportunities to grow their business 
profitably.  

We have registered or are pursuing registration of various marks or designs as trademarks in the United States, including 
but not limited to “ArcBest,” “ABF Freight,” “FleetNet America,” “Panther Premium Logistics,” “U-Pack,” and “The 
Skill & The Will.” For some marks, we also have registered or are pursuing registration in certain other countries. We 
believe  these marks or designs  are  of significant value  to  our business and play  an  important  role in  enhancing  brand 
recognition and executing our marketing strategy. 

Contributions & Awards 
We  have  a  corporate  culture  focused  on  quality  service  and  responsibility.  Our  employees  are  committed  to  the 
communities in which they live and work. We make financial contributions to a number of charitable organizations, many 
of which are supported by our employees. These employees volunteer their time and expertise and many serve as officers 
or board members of various charitable organizations. In our hometown of Fort Smith, Arkansas, we have been a long-
time supporter of the United Way of Fort Smith Area and its 34 partner organizations. In 2016, with employee support, 
we again earned the United Way’s coveted Pacesetter award by setting the standard for leadership and community support. 
As  a  past  winner  of  the  Outstanding  Philanthropic  Corporation  Award,  we  have  been  recognized  by  the  Arkansas 
Community Foundation for the service that our employees provide to exemplify the spirit of good citizenship, concern for 
the community, and support of worthy philanthropic endeavors. 

In  January  2016,  the  Company  was  named  to  Chief  Executive  Magazine’s  “2016  Best  Companies  for  Leaders  List.” 
Rankings are affected by a company’s reputation among its peers as a source for well-rounded talent. Five criteria were 
considered,  including  having  a  formal  leadership  process  in  place  and  the  CEO’s  commitment  level  to  leadership-
development programs. The Company also received the Circle of Excellence award from the National Business Research 
Institute  for  its  effort  in  increasing  employee  engagement.  In  May  2016,  ArcBest  Corporation  was  named  to  Forbes’ 
“America’s Best Employers” list for 2016. The Company was also ranked 13th in The Commercial Carrier Journal’s 2016 
list of “Top 250 For-Hire Carriers.” 

13 

 
 
 
 
 
 
 
Asset-Based Segment 
In 2016, our Asset-Based carrier ABF Freight was named to Inbound Logistics’ list of “Top 100 Trucking Companies.” 
For  the fourth consecutive  year  and  the  fifth  time  overall,  ABF Freight received  the  “Quest for Quality  Award”  from 
Logistics Management magazine. ABF Freight has been ranked in the top 25 on Selling Power magazine’s list of “Best 
Companies to Sell For” for 14 consecutive years. Marking the eighth year in a row to be honored by Training magazine, 
ABF Freight was listed thirteenth in the “Training Top 125” in February 2017. For the fourth consecutive year and the 
sixth time in the last seven years, ABF Freight was named as the “National LTL Carrier of the Year” by the National 
Shippers Strategic Transportation Council, which recognizes transportation providers on a quantitative scale in the areas 
of customer service, operational excellence, pricing, business relationship, leadership, and technology. In July 2016, ABF 
Freight was selected as a SupplyChainBrain “2016 Great Supply Chain” partner. 

Our Asset-Based segment is dedicated to safety and security in providing transportation and freight-handling services to 
its customers. As previously discussed in “Insurance, Safety, and Security” within this Business section, ABF Freight is 
an eight-time winner of  the American Trucking Associations’ Excellence in Security Award, a seven-time winner of the 
President’s Trophy for Safety, and a six-time winner of the Excellence in Claims/Loss Prevention Award. In January 2017, 
two ABF Freight drivers were named by the American Trucking Associations as captains of the 2017-2018 “America’s 
Road  Team,”  continuing  the  tradition  of  ABF  Freight’s  representation  in  this  select  program  based  on  the  drivers’ 
exceptional safety records and their strong commitment to safety and professionalism. 

We are actively involved in efforts to promote a cleaner environment by reducing both fuel consumption and emissions. 
For many years, our Asset-Based segment has voluntarily limited the maximum speed of its trucks, which reduces fuel 
consumption and emissions and contributes to ABF Freight’s excellent safety record. Our Asset-Based segment utilizes 
engine  idle  management  programming  to  automatically  shut  down  engines  of  parked  tractors.  Fuel  consumption  and 
emissions have also been minimized through a strict equipment maintenance schedule. In 2015, our Asset-Based segment 
began voluntarily installing aerodynamic aids on its fleet of over-the-road trailers to further enhance fuel economy and 
reduce emissions.  In 2006, ABF Freight was accepted in the EPA’s SmartWay Transport Partnership, a collaboration 
between the EPA and the freight transportation industry that helps freight shippers, carriers, and logistics companies reduce 
greenhouse  gases  and  diesel  emissions.  In  recognition  of  ABF  Freight’s  industry  leadership  in  freight  supply  chain 
environmental performance and energy efficiency, the EPA’s SmartWay Transport Partnership awarded ABF Freight a 
SmartWay Excellence Award in 2014. For the past seven years, ABF Freight was recognized in Inbound Logistics’ annual 
list  of  supply  chain  partners  committed  to  sustainability.  Furthermore,  in  association  with  the  American  Trucking 
Associations’ Sustainability  Task Force,  ABF  Freight  has  participated  in other opportunities  to  address  environmental 
issues. 

ArcBest Segment 
Our ArcBest segment was recognized by Transport Topics on the “Top Freight Brokerage Firms of 2016” list, ranking 
21st – up from 30th in 2015. In recognition of our Expedite operations’ commitment to quality, Panther Premium Logistics 
was  awarded  the  “Quest  for  Quality  Award”  by  Logistics  Magazine  for  the  fourth  consecutive  year.  In  2016,  Panther 
received  the  “National  Expedited  Carrier  of  Year”  award  for  the  second  consecutive  year  by  the  National  Shippers 
Strategic Transportation Council.  

Financial Information About Geographic Areas 

Classifications  of  operations  or  revenues  by  geographic  location  beyond  the  descriptions  previously  provided  are 
impractical and, therefore, are not provided. Our foreign operations are not significant. 

Available Information 

We file our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, amendments 
to those reports, proxy and information statements, and other information electronically with the SEC. All reports and 
financial information filed with, or furnished to, the SEC can be obtained, free of charge, through our Web site located at 
arcb.com  or  through  the  SEC  Web  site  located  at  sec.gov  as  soon  as  reasonably  practical  after  such  material  is 
electronically filed with, or furnished to, the SEC. The information contained on our Web site does not constitute part of 
this Annual Report on Form 10-K nor shall it be deemed incorporated by reference into this Annual Report on Form 10-K. 

14 

 
 
 
 
 
 
 
 
 
ITEM 1A. 

RISK FACTORS 

The nature of the business activities we conduct subjects us to certain hazards and risks. This Risk Factors section discusses 
some of the material risks relating to our business activities, including business risks affecting the transportation industry 
in  general  as  well  as  risks  specific  to  our  Company  that  are  largely  out  of  our  control.  Other  risks  are  described  in 
“Competition, Pricing, and Industry Factors” within Business included in Part I, Item 1 and in Quantitative and Qualitative 
Disclosures About Market Risk included in Part II, Item 7A of this Annual Report on Form 10-K. These risks are not the 
only risks we face. We may also be negatively impacted by a sustained interruption in our systems or operations, including, 
but not limited to, infrastructure damage, the loss of a key location such as a distribution center, or a significant disruption 
to the electric grid, or by a significant decline in demand for our services, each of which may arise from adverse weather 
conditions or natural calamities; illegal acts, including terrorist attacks; and/or other market disruptions. We could also be 
affected by additional risks and uncertainties not currently known to us or that we currently deem to be immaterial. If any 
of  these  risks  or  circumstances  actually  occurs,  it  could  materially  harm  our  business,  results  of  operations,  financial 
condition,  and  cash  flows  and  impair  our  ability  to  implement  business  plans  or  complete  development  activities  as 
scheduled. In that case, the market price of our common stock could decline. 

We  are  dependent  on  our  information  technology  systems,  and  a  systems  failure,  data  breach,  or  other  cyber 
incident could have a material adverse effect on our business, results of operations, and financial condition. 

We depend on the proper functioning and availability of our information systems, including communications and data 
processing  systems,  and  proprietary  software  programs,  that  are  integral  to  the  efficient  operation  of  our  business. 
Cybersecurity attacks and other cyber incidents that impact the availability, reliability, speed, accuracy, or other proper 
functioning of these systems or that result in confidential data being compromised could have a significant impact on our 
operations. We utilize certain software applications provided by third parties, or provide underlying data which is utilized 
by  third  parties  who  provide  certain  outsourced  administrative  functions,  either  of  which  may  increase  the  risk  of  a 
cybersecurity incident. A significant cyber incident, including denial of service, system failure, security breach, intentional 
or inadvertent acts by employees, disruption by malware, or other damage, could interrupt or delay our operations, damage 
our  reputation,  cause  a  loss  of  customers,  cause  errors  or  delays  in  financial  reporting,  expose  us  to  a  risk  of  loss  or 
litigation,  and/or  cause  us  to  incur  significant  time  and  expense  to  remedy  such  an  event,  any  of  which  could  have  a 
material adverse impact on our business, results of operations, and financial condition.  

Certain of our information technology needs are provided by third parties, and we have limited control over the operation, 
quality, or maintenance of services provided by our vendors or whether they will continue to provide services that are 
essential to our business. The efficient and uninterrupted operation of our information technology systems depends upon 
the Internet, global communications providers, satellite-based communications systems, the electric grid, electric utility 
providers, and telecommunications providers; and our information technology systems are vulnerable to interruption by 
adverse  weather  conditions  or  natural  calamities,  power  loss,  telecommunications  failures,  terrorist  attacks,  Internet 
failures, computer viruses, and other events beyond our control. Disruptions or failures in the services upon which our 
information technology platforms rely, or in other services provided to us by outside service providers upon which we rely 
to operate our business and report financial results, may adversely affect our operations and the services we provide, which 
could increase our costs or result in a loss of customers that could have a material adverse effect on our results of operations 
and  financial  condition.  Additionally,  we  license  a  variety  of  software  that  supports  our  operations,  and  thus  these 
operations depend on our ability to maintain these licenses. We have no guarantees that we will be able to continue these 
licensing  arrangements  with  the  current  licensors,  or  that  we  can  replace  the  functions  provided  by  these  licenses,  on 
commercially reasonable terms or at all. 

We may not achieve some or all of the expected financial and operating benefits of our corporate restructuring and 
the restructuring may adversely affect our business, results of operations, financial condition, and cash flows. 

On November 3, 2016, we announced our plan to implement a new corporate structure to unify our sales, pricing, customer 
service, marketing, and capacity sourcing functions effective January 1, 2017, and to allow us to operate as one logistics 
provider under the ArcBestSM brand, as previously discussed in “Business” included in Part I, Item 1 of this Annual Report 
on  Form  10-K.  As  a  result  of  this  plan,  we  eliminated  approximately  130  positions  and  recorded  $10.3  million  of 
restructuring charges in operating expenses during the fourth quarter of 2016, the majority of which are non-cash, for 
impairment of software, contract and lease terminations, severance, and relocation expenses (see Note O to the Company’s 
consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K). We estimate we will 
incur additional charges of approximately $2.0 million in 2017 related to the restructuring. 

15 

 
 
 
  
 
 
The calculation of anticipated charges, as well as cost savings and other benefits, resulting from our corporate restructuring 
are based on estimates and assumptions which are subject to uncertainties. Implementation of the restructuring plan is 
costly and disruptive to certain aspects of our business. We may incur additional, unexpected costs or our estimates and 
assumptions may otherwise prove to be inaccurate, and we may not be able to obtain the cost savings and benefits that 
were  initially  anticipated  in  connection  with  our  restructuring.  Restructuring  can  require  a  significant  amount  of 
management and other employees’ time and focus, which may divert attention from operating and growing our business, 
and we may experience inefficiencies during transitional periods of our restructuring. If we incur additional costs or fail 
to achieve some or all of the expected benefits of restructuring, it could have a material adverse effect on our business, 
results of operations, financial condition, and cash flows.  

We  depend  on  our  employees  to  support  our  business  operations  and  future  growth  opportunities.  If  our 
relationship with our employees deteriorates, if we have difficulty attracting and retaining employees, or if our 
Asset-Based segment is unable to reach agreement on future collective bargaining agreements, we could be faced 
with labor inefficiencies, disruptions, or stoppages, or delayed growth, which could have a material adverse effect 
on our business, results of operations, financial condition, and cash flows. 

As of December 2016, approximately 77% of our Asset-Based segment’s employees were covered under the ABF NMFA, 
the collective bargaining agreement with the IBT which extends through March 31, 2018. The terms of future collective 
bargaining  agreements  or  the  inability  to  agree  on  acceptable  terms  for  the  next  contract  period  may  result  in  a  work 
stoppage,  the  loss  of  customers,  or  other  events  that  could  have  a  material  adverse  effect  on  our  business,  results  of 
operations, financial condition, and cash flows. We could also experience a loss of customers or a reduction in our potential 
share of business in the markets we serve if shippers limit their use of unionized freight transportation service providers 
because of the risk of work stoppages. 

We have not historically experienced any significant long-term difficulty in attracting or retaining qualified drivers and 
freight-handling  personnel  for  our  Asset-Based  operations,  although  short-term  difficulties  have  been  encountered  in 
certain situations, such as periods of significant increases in tonnage levels, and the available pool of drivers has been 
declining. Difficulty in attracting and retaining qualified drivers and freight-handling personnel or contractually required 
increases  in  compensation  or  fringe  benefit  costs  could  affect  our  profitability  and  our  ability  to  grow.  Government 
regulations or the adverse impact of certain legislative actions that result in shortages of qualified drivers could also impact 
our ability to grow the company. If we are unable to continue to attract and retain qualified drivers, we could incur higher 
driver recruiting expenses or a loss of business. In addition to difficulties we may experience in driver retention, if we are 
unable to effectively manage our relationship with the IBT, we could be less effective in ongoing relations and future 
negotiations, which could lead to operational inefficiencies and increased operating costs. 

Our ability to maintain and grow our business will also depend, in part, on our ability to retain and attract additional sales 
representatives  and  other  key  operational  personnel  and  properly  incentivize  them  to  obtain  new  customers,  maintain 
existing customer relationships, and efficiently manage our business. If we are unable to maintain or expand our sales and 
operational workforce, our ability to increase our revenues and operate our business could be negatively impacted. 

We operate in a highly competitive industry, and our business could suffer if we are unable to adequately address 
downward pricing pressures and other factors that could adversely affect our profitability and ability to compete 
in the transportation industry. 

We face significant competition in local, regional, national, and, to a lesser extent, international markets. Our Asset-Based 
segment competes with many other LTL carriers of varying sizes, including both union and nonunion LTL carriers and, 
to a lesser extent, with truckload carriers and railroads. Our ArcBest segment competes with domestic and global logistics 
service providers which compete in one or more segments of the transportation industry. Numerous factors could adversely 
impact  our  ability  to  compete  effectively  in  the  transportation  and  logistics  industry,  retain  our  existing  customers,  or 
attract  new  customers,  which  could  have  a  material  adverse  effect  on  our  business,  results  of  operations,  financial 
condition, and cash flows. These competitive factors include, but are not limited to, the following:  

16 

 
 
 
 
 
 
 
  Some of our competitors have greater capital resources, a lower cost structure, or greater market share than we 
do  or have  other  competitive  advantages. The  trend  toward  consolidation  in  the  transportation  industry  could 
continue to create larger LTL carriers with greater financial resources and other competitive advantages relating 
to  their  size.  Our Asset-Based  segment  could  experience  some  competitive  difficulties  if  the  remaining  LTL 
carriers,  in  fact,  realize  advantages  because  of  their  size.  Industry  consolidations  could  also  result  in  our 
competitors providing a more comprehensive set of services at competitive prices. 

  Our Asset-Based segment competes primarily with nonunion motor carriers who generally have a lower fringe 
benefit  cost  structure  for  their  freight-handling  and  driving  personnel  than  union  carriers,  and    have  greater 
operating flexibility because they are subject to less stringent labor work rules. Wage and benefit concessions 
granted to certain union competitors allow for a lower cost structure than that of our Asset-Based segment. Under 
its current collective bargaining agreement, ABF Freight continues to pay some of the highest benefit contribution 
rates  in  the  industry,  which  continues  to  adversely  impact  the  operating  results  of  our  Asset-Based  segment 
relative to our competitors in the LTL industry. 

  Some of our competitors, such as railroads, are outside the motor carrier freight transportation industry and certain 
challenges  specific  to  the  motor  carrier  freight  transportation  industry,  including  the  competitive  freight  rate 
environment; capacity restraints in times of growing freight volumes; increased costs and potential shortages of 
commercial  truck  drivers;  changes  to  driver  hours-of-service  requirements;  increased  costs  of  fuel  and  other 
operating  expenses;  and  costs  of  compliance  with  existing  and  potential  legal  and  environmental  regulations, 
could result in the service offerings of these competitors being more competitive. 

  Some of our competitors periodically reduce their prices to gain business, especially during times of reduced 
growth  rates  in  the  economy,  which  limits  our  ability  to  maintain  or  increase  prices.  If  customers  select 
transportation service providers based on price alone rather than the total value offered, we may be unable to 
maintain our operating margins or to maintain or grow tonnage levels. 

  Customers periodically accept bids from multiple carriers for their shipping needs, and this process may depress 

prices or result in the loss of some business to competitors. 

  Customers may reduce the number of carriers they use by selecting “core carriers” as approved transportation 

service providers, and in some instances, we may not be selected. 

  Certain  of  our  competitors  may  offer  a  broader  portfolio  of  services  or  more  effectively  bundle  their  service 
offerings, which could impair our ability to maintain or grow our share of one or more markets in which we 
compete. 

  Competition in the LTL industry from asset-light logistics and freight brokerage companies may adversely affect 
customer  relationships  and  prices  in  our Asset-Based  operations.  Conversely,  the  operations  of  our ArcBest 
segment may be adversely impacted if customers develop their own logistics operations, thus reducing demand 
for our services, or if shippers shift business to truckload brokerage companies or asset-based trucking companies 
that also offer brokerage services in order to secure access to those companies’ trucking capacity, particularly in 
times  of  tight  industry-wide  capacity.  Our  FleetNet  operations  also  face  a  competitive  disadvantage  from 
companies which insource their fleet repair and maintenance services. 

  To keep pace with advances in technology and client demands, we must anticipate market trends and enhance our 
information technology systems and continue to develop innovative services and capabilities in order to remain 
competitive. Our customers may not be willing to accept higher freight rates to cover the costs of our increased 
investments in technology. 

We could be obligated to make additional significant contributions to multiemployer pension plans. 

ABF Freight System, Inc. and certain other subsidiaries reported in our Asset-Based operating segment (“ABF Freight”) 
contribute to multiemployer pension and health and welfare plans to provide benefits for its contractual employees. ABF 
Freight’s  contributions  generally  are  based  on  the  time  worked  by  its  contractual  employees  in  accordance  with  its 
collective bargaining agreement with the IBT and other related supplemental agreements. 

The multiemployer plans to which ABF Freight contributes, which have been established pursuant to the Taft-Hartley Act, 
are jointly-trusteed (half of the trustees of each plan are selected by the participating employers, the other half by the IBT) 
and cover collectively-bargained employees of multiple unrelated employers. Due to the inherent nature of multiemployer 
pension plans, there are risks associated with participation in these plans that differ from single-employer plans. Assets 
received by the plans are not segregated by employer, and contributions made by one employer can be and are used to 
provide  benefits  to  current  and  former  employees  of  other  employers.  If  a  participating  employer  in  a  multiemployer 
pension  plan  no  longer  contributes  to  the  plan,  the  unfunded  obligations  of  the  plan  may  be  borne  by  the  remaining 
participating employers. If a participating employer in a multiemployer pension plan completely withdraws from the plan, 

17 

 
 
 
it owes to the plan its proportionate share of the plan’s unfunded vested benefits, referred to as a withdrawal liability. A 
complete withdrawal generally occurs when the employer permanently ceases to have an obligation to contribute to the 
plan.  Withdrawal  liability  is  also  owed  in  the  event  the  employer  withdraws  from  a  plan  in  connection  with  a  mass 
withdrawal,  which  generally  occurs  when  all  or  substantially  all  employers  withdraw  from  the  plan  pursuant  to  an 
agreement in a relatively short period of time. Were ABF Freight to completely withdraw from certain multiemployer 
pension plans, whether in connection with a mass withdrawal or otherwise, under current law, we would have material 
liabilities for our share of the unfunded vested liabilities of each such plan.  

The 25 multiemployer pension plans to which ABF Freight contributes vary greatly in size and in funded status. ABF 
Freight’s obligations to these plans are specified in the ABF NMFA, which was implemented on November 3, 2013 and 
will remain in effect through March 31, 2018. The funding obligations to the multiemployer pension plans are intended to 
satisfy the requirements imposed by the Pension Protection Act of 2006 (the “PPA”), which was permanently extended by 
the  Reform  Act  under  the  CFCAA.  Through  the  term  of  its  current  collective  bargaining  agreement,  ABF  Freight’s 
obligations generally will be satisfied by making the specified contributions when due. However, we cannot determine 
with any certainty the contribution amounts that will be required under future collective bargaining agreements for ABF 
Freight’s contractual employees.  

Several  of  the  multiemployer  pension  plans  to  which  ABF  Freight  contributes  are  underfunded  and,  in  some  cases, 
significantly  underfunded.  The  underfunded  status  of  these  plans  developed  over  many  years,  and  we  believe  that  an 
improved funded status will also take time to be achieved if it can be achieved at all. In addition, the highly competitive 
industry in which we operate could impact the viability of contributing employers. The reduction or loss of contributions 
by member employers, the impact of market risk on plan assets and liabilities, and the effect of any one or combination of 
the aforementioned business risks, all of which are outside our control, have the potential to adversely affect the funded 
status of the multiemployer pension plans, potential withdrawal liabilities, and our future contribution requirements.  

Based on the most recent annual funding notices we have received, most of which are for plan years ended December 31, 
2015, approximately 60% of ABF Freight’s contributions to multiemployer pension plans are made to plans that are in 
“critical and declining status”, including the Central States, Southeast and Southwest Areas Pension Plan (the “Central 
States Pension Plan”). Critical and declining status is applicable to critical status plans under the PPA that are projected to 
become insolvent anytime in the current plan year or during the next 14 plan years, or if the plan is projected to become 
insolvent within the next 19 plan years and either the plan’s ratio of inactive participants to active participants exceeds two 
to  one  or  the  plan’s  funded  percentage  is  less  than  80%.  Approximately  4%  of  ABF  Freight’s  contributions  to 
multiemployer pension plans are made to plans that are in “critical status” (generally less than 65% funded) but not in 
“critical and declining status” and approximately 3% of its contributions are made to plans that are in “endangered status” 
(generally more than 65% but less than 80% funded), as defined by the PPA. 

Approximately one-half of our ABF Freight’s multiemployer pension contributions are made to the Central States Pension 
Plan. The funded percentage of the Central States Pension Plan, as set forth in information provided by the Central States 
Pension Plan, was 42.1%, 47.9%, and 48.4% as of January 1, 2016, 2015, and 2014, respectively. In September 2015, the 
Central States Pension Plan filed an application with the Treasury Department seeking approval under the Reform Act for 
a pension rescue plan, which included benefit reductions for participants in the Central States Pension Plan in an attempt 
to avoid the insolvency of the plan that otherwise is projected by the plan to occur. In May 2016, the Treasury Department 
denied the Central States Pension Plan’s proposed rescue plan. The trustees of the Central States Pension Plan subsequently 
announced that a new rescue plan would not be submitted and stated that it is not possible to develop and implement a 
new rescue plan that complies with the final Reform Act regulations issued by the Treasury Department on April 26, 2016. 
Although the future of the Central States Pension Plan is impacted by a number of factors, without legislative action, the 
plan  is  currently  projected  to  become  insolvent  within  10  years  or  less.  ABF  Freight’s  current  collective  bargaining 
agreement with the IBT provides for contributions to the Central States Pension Plan through March 31, 2018, and it is 
ABF Freight’s understanding that its contribution rate is not expected to increase during this period (though there are no 
guarantees). ABF Freight’s contribution rates are made in accordance with its collective bargaining agreements with the 
IBT and other related supplemental agreements. In consideration of high multiemployer plan contribution rates, several of 
the plans in addition to Central States Pension Plan have frozen contribution rates at current levels under ABF Freight’s 
current collective bargaining agreement. Future contribution rates will be determined through the negotiation process for 
contract periods following the term of the current collective bargaining agreement. ABF Freight pays some of the highest 
benefit contribution rates in the industry and continues to address the effect of the segment’s wage and benefit cost structure 
on its operating results in discussions with the IBT.  

18 

 
 
 
 
 
We may be unsuccessful in realizing all or any part of the anticipated benefits of any recent or future acquisitions. 

As part of our long-term strategy to ensure we are positioned to serve our customers within the changing marketplace by 
providing a comprehensive suite of transportation and logistics services, we have strategically invested in our ArcBest 
segment with the acquisitions of Logistics & Distribution Services, LLC during 2016 and Smart Lines Transportation 
Group, LLC and Bear Transportation Services, L.P. during 2015. We continue to evaluate acquisition candidates and may 
acquire assets and businesses that we believe complement our existing assets and business or enhance our service offerings. 
The  processes  of  evaluating  acquisitions  and  performing  due  diligence  procedures  include  risks  which  may  adversely 
impact the success of our selection of candidates, pricing of the transaction, and ability to integrate critical functional areas 
of the acquired business. Further, we may not be able to acquire any additional companies at all or on terms favorable to 
us, even though we may have incurred expenses in evaluating and pursuing the strategic transactions.  

Acquisitions  may  require  substantial  capital  or  the  incurrence  of  substantial  indebtedness  or  may  involve  the  dilutive 
issuance of equity securities. If we consummate any future acquisitions, our capitalization and results of operations may 
change  significantly.  We  may  be  unable  to  generate  sufficient  revenue  or  earnings  from  the  operation  of  an  acquired 
business to offset our acquisition or investment costs. The degree of success of our acquisitions will depend, in part, on 
our ability to realize anticipated cost savings and growth opportunities. Our success in realizing these benefits and the 
timing  of  this  realization  depends,  in  part,  upon  the  successful  integration  of  any  acquired  businesses.  The  possible 
difficulties of integration include, among others:  

 
 

 
 

 
 

 

 

 

retention of customers, key employees, and third-party service providers;  
unanticipated issues in the assimilation and consolidation of information, communications, and other systems, 
including additional systems training and other labor inefficiencies;  
consolidation of corporate and administrative infrastructures;  
difficulties and costs of on-boarding employees to our policies, procedures, business culture, and benefits and 
compensation programs, which may be inconsistent with those of the acquired company;  
difficulties managing businesses that are outside our historical core competency;  
inefficiencies and difficulties that arise because of unfamiliarity with potentially new markets or geographic areas 
and new assets and the businesses associated with them;  
the effect on internal controls and compliance with the regulatory requirements under the Sarbanes-Oxley Act of 
2002;  
increased tax liability or other tax risk if future earnings are less than anticipated or there is a change in the tax 
deductibility of certain items; and 
other unanticipated issues, expenses, and liabilities, including previously unknown liabilities associated with the 
acquired business for which we have no recourse under applicable indemnification provisions.  

The risks involved in successful integration could be heightened if we complete a large acquisition or multiple acquisitions 
within  a  short  period  of  time.  The  diversion  of  management’s  attention  from  our  current  operations  to  the  acquired 
operations and any difficulties encountered in combining operations, including underestimation of the resources required 
to support the acquisitions, could prevent us from realizing the full benefits anticipated from the acquisitions, and within 
the  anticipated  timeframe,  and  could  adversely  impact  our  business,  results  of  operations,  and  financial  condition.  If 
acquired operations fail to generate sufficient cash flows, we may incur impairments of goodwill, intangibles, and other 
assets in the future. 

Our business is cyclical in nature, and we are subject to general economic factors and instability in financial and 
credit  markets  that  are  largely  beyond  our  control,  any  of  which  could  adversely  affect  our  business,  financial 
condition, and results of operations. 

Our  business  is  cyclical  in  nature  and  tends  to  reflect  general  economic  conditions.  Our  performance  is  affected  by 
recessionary  economic  cycles,  downturns  in  customers’  business  cycles,  and  changes  in  their  business  practices.  Our 
tonnage and shipment levels are directly affected by industrial production and manufacturing, distribution, residential and 
commercial construction, and consumer spending, in each case, primarily in the North American economy, as well as our 
customers’ inventory levels and available tractor and trailer capacity in the trucking industry. We are also subject to risks 
related to disruption of world markets that could affect shipments between countries and could adversely affect the volume 
of freight in the market and related pricing. Recessionary economic conditions may result in a general decline in demand 
for  freight  transportation  and  logistics  services.  The  pricing  environment  generally  becomes  more  competitive  during 
periods of slow economic growth and economic recessions, which adversely affects the profit margin for our services. In 
certain market conditions, we may have to accept more freight from freight brokers, where freight rates are typically lower, 

19 

 
 
 
 
 
or we may be forced to incur more non-revenue miles to obtain loads. Economic conditions could adversely affect our 
customers’ business levels, the amount of transportation services they require, and their ability to pay for our services, thus 
negatively impacting our working capital and our ability to satisfy our financial obligations and covenants of our financing 
arrangements.  Because  a  portion  of  our  costs  are  fixed,  it  may  be  difficult  for  us  to  quickly  adjust  our  structure 
proportionately with fluctuations in volume levels. Customers encountering adverse economic conditions or facing credit 
issues could experience cash flow difficulties and, thus, represent a greater potential for payment delays or uncollectible 
accounts receivable, and, as a result, we may be required to increase our allowances for uncollectible accounts receivable. 
Our obligation to pay third-party service providers is not contingent upon payment from our customers, and we extend 
credit to certain of these customers which increases our exposure to uncollectible receivables.  

Given the economic conditions of recent years, current economic uncertainties, and the potential impact on our business, 
there can be no assurance that our estimates and assumptions regarding the pricing environment and economic conditions, 
which  are  made  for  purposes  of  impairment  tests  related  to  operating  assets  and  deferred  tax  assets,  will  prove  to  be 
accurate.  

We depend on suppliers for equipment, parts, and services that are critical to our operations. A disruption in the availability 
or a significant increase in the cost to obtain these supplies, resulting from the effect of adverse economic conditions or 
related financial constraints on our suppliers’ business levels or otherwise, could adversely impact our business and results 
of operations. 

We are affected by the instability in the financial and credit markets that from time to time has created volatility in various 
interest rates and returns on invested assets in recent years. We are subject to market risk due to variable interest rates on 
our accounts receivable securitization program and the revolving credit facility (“Credit Facility”) outstanding under our 
Amended and Restated Credit Agreement. Although we have an interest rate swap agreement to mitigate a portion of our 
interest rate risk by effectively converting $50.0 million of borrowings under our Credit Facility, of which $70.0 million 
remains outstanding at the end of February 2017, from variable-rate interest to fixed-rate interest, changes in interest rates 
may  increase  our  financing  costs  related  to  our  Credit  Facility,  future  borrowings  against  our  accounts  receivable 
securitization program, new note payable or capital lease arrangements, or additional sources of financing. Interest rates 
are highly sensitive to many factors, including governmental monetary policies, domestic and international economic and 
political conditions and other factors beyond our control. Furthermore, future financial market disruptions may adversely 
affect our ability to refinance our Credit Facility and accounts receivable securitization program, maintain our letter of 
credit  arrangements  or,  if needed,  secure  alternative  sources  of financing.  If  any of  the  financial  institutions  that have 
extended credit commitments to us are adversely affected by economic conditions, disruption to the capital and credit 
markets, or increased regulation, they may become unable to fund borrowings under their credit commitments or otherwise 
fulfill their obligations to us, which could have an adverse impact on our ability to borrow additional funds, and thus have 
an adverse effect on our operations and financial condition. (See Note G to our consolidated financial statements included 
in Part II, Item 8 of this Annual Report on Form 10-K for further discussion of our financing arrangements.) 

Our qualified nonunion defined benefit pension plan trust holds investments in equity and debt securities. Declines in the 
value of plan assets resulting from instability in the financial markets, general economic downturn, or other economic 
factors  beyond  our  control  could  further  diminish  the  funded  status  of  the  nonunion  defined  benefit  pension  plan  and 
potentially increase our requirement to make contributions to the plan. A change in the interest rates used to calculate our 
funding requirements under the PPA may impact contributions required to fund our plan. Significant plan contribution 
requirements could reduce the cash available for working capital and other business needs and opportunities. An increase 
in  required  pension  plan  contributions  may  adversely  impact  our  financial  condition  and  liquidity.  Substantial  future 
investment losses on pension plan assets would increase pension expense in the years following the losses. In addition, a 
change  in  the  discount  rate  used  to  calculate  our  obligations  for  our  nonunion  defined  benefit  pension  plan  and 
postretirement health benefit plan for financial statement purposes would impact the accumulated benefit obligation and 
expense  for  these  plans.  An increase  in  expense for  these  pension  and postretirement  plans  may  adversely  impact  our 
results of operations. We could also experience losses on investments related to our cash surrender value of variable life 
insurance policies, which may negatively impact our results of operations. 

Furthermore, it is not possible to predict the effects of actual or threatened armed conflicts, terrorist attacks, or political 
and/or civil unrest on the economy or on consumer confidence in the United States or the impact, if any, on our future 
results of operations or financial condition. 

20 

 
 
 
 
 
 
Our  business  operations  are  subject  to  numerous  governmental  regulations,  and  costs  of  compliance  with,  or 
liability  for  violations  of,  existing  or  future  regulations  could  have  a  material  adverse  effect  on  our  results  of 
operations. 

Various federal and state agencies exercise broad regulatory powers over the transportation industry, generally governing 
such  activities  as  operations  of  and  authorization  to  engage  in  motor  carrier  freight  transportation,  operations  of  non-
vessel-operating common carriers, operations of ocean freight forwarders and ocean transportation intermediaries, safety, 
contract  compliance,  insurance  and  bonding  requirements,  tariff  and  trade  policies,  customs,  import  and  export, 
employment practices, licensing and registration, taxation, environmental matters, data privacy and security, and financial 
reporting. We could become subject to new or more restrictive regulations, such as regulations relating to engine emissions, 
drivers’ hours of service, occupational safety and health, ergonomics, or cargo security. Increases in costs to comply with 
such regulations or the failure to comply, which could subject us to penalties or revocation of our permits or licenses, could 
increase  our  operating  expenses  or  otherwise  have  a  material  adverse  effect  on  the  results  of  our  operations.  Such 
regulations could also influence the demand for transportation services. 

Our  failures,  or  the  failures  of  our  contracted  owner  operators  and  third-party  carriers,  to  comply  with  DOT  safety 
regulations  or  downgrades  in  our  safety  rating  could  have  a  material  adverse  impact  on  our  operations  or  financial 
condition. A downgrade in our safety rating could cause us to lose the ability to self-insure. The loss of our ability to self-
insure for any significant period of time could materially increase insurance costs or we could experience difficulty in 
obtaining adequate levels of insurance coverage. 

ABF Freight System, Inc. also holds a federal Hazardous Materials Safety Permit (“HMSP”) issued by the FMCSA for 
our Asset-Based segment’s transportation of certain types and amounts of hazardous materials. In February 2017, ABF 
Freight System, Inc. was notified that the FMCSA would be conducting a compliance review of its records and safety 
management practices. In the event our Asset-Based segment loses the ability to operate with a HMSP due to revocation 
or  suspension  of  the  permit,  either  following  the  compliance  review  or  at  some  time  in  the  future,  the  segment  could 
experience a loss of business which would have a material adverse effect on our results of operations. 

Our ArcBest segment utilizes third-party service providers who are subject to similar regulation requirements as previously 
mentioned. If the operations of these providers are impacted to the extent that a shortage of quality third-party service 
providers occurs, there could be a material adverse effect on our ArcBest segment’s business and results of operations. 
Also, activities by these providers that violate applicable laws or regulations could result in government or third party 
actions  against  us.  Although  third-party  service  providers  with  whom  we  contract  agree  to  abide  by  our  policies  and 
procedures, we may not be aware of, and may therefore be unable to remedy, violations by them. 

Our operations are subject to various environmental laws and regulations, the violation of which could result in 
substantial fines or penalties. The costs of compliance with existing and future environmental laws and regulations 
may be significant and could adversely impact our results of operations. 

We are subject to various environmental laws and regulations dealing with the handling of hazardous materials and similar 
matters.  We  may  transport  or  arrange  for  the  transportation  of hazardous  materials  and  explosives,  and  we  operate  in 
industrial areas where truck terminals and other industrial activities are located and where groundwater or other forms of 
environmental contamination could occur. At certain facilities of our Asset-Based operations, we store fuel in underground 
and aboveground tanks and/or we operate with non-discharge certifications or stormwater permits under the federal Clean 
Water Act. We may be subject to substantial fines or civil penalties if we fail to obtain proper certifications or permits or 
if we do not comply with required testing provisions. Our operations involve the risks of, among others, fuel spillage or 
leakage, environmental damage, and hazardous waste disposal. Under certain environmental laws, we could be subject to 
strict liability for any costs relating to contamination at our past or present facilities and at third-party waste disposal sites, 
as well as costs associated with the cleanup of accidents involving our vehicles. Although we have instituted programs to 
monitor and control environmental risks and promote compliance  with applicable environmental laws and regulations, 
violations of applicable laws or regulations may subject us to cleanup costs and liabilities not covered by insurance or in 
excess of our applicable insurance coverage, including substantial fines, civil penalties, or civil and criminal liability, as 
well as bans on making future shipments in particular geographic areas, any of which could adversely affect our business, 
results of operations, financial condition, and cash flows. In addition, if any damage or injury occurs as a result of our 
transportation of hazardous materials or explosives, we may be subject to claims from third parties and bear liability for 
such damage or injury. 

21 

 
 
 
 
 
 
 
Concern over climate change, including the impact of global warming, has led to significant legislative and regulatory 
efforts to limit carbon and other greenhouse gas emissions, and some form of federal, state, or regional climate change 
legislation is possible in the future. We are unable to determine with any certainty the effects of any future climate change 
legislation.  However,  emission-related  regulatory  actions  have  historically  resulted  in  increased  costs  of  revenue 
equipment, diesel fuel, and equipment maintenance, and future legislation, if enacted, could impose substantial costs on 
us that may adversely impact our results of operations. Such regulatory actions have also required vendors to introduce 
new engines, and the maintenance demands and reliability of vehicles equipped with these newly designed engines, as 
well as the residual values realized from the disposition of these vehicles, is uncertain. Such regulatory actions may also 
require changes in our operating practices and impair equipment productivity. We are also subject to increasing customer 
sensitivity to sustainability issues, and we may be subject to additional requirements related to customer-led initiatives or 
their  efforts  to  comply  with  environmental  programs.  Until  the  timing,  scope,  and  extent  of  any  future  regulation  or 
customer  requirements  become  known,  we  cannot  predict  their  effect  on  our  cost  structure,  business,  or  results  of 
operations.  Furthermore,  although  we  are  committed  to  mandatory  and  voluntary  sustainability  practices,  increased 
awareness and any adverse publicity about greenhouse gas emissions emitted by companies in the transportation industry 
could harm our reputation or reduce customer demand for our services. 

The loss or reduction in business from one or more large customers could have a material adverse effect on our 
business, results of operations, financial condition, and cash flows. 

Although we do not have a significant customer concentration, the growth of our business could be materially impacted 
and our results of operations would be adversely affected if we lost all or a portion of the business of some of our large 
customers because they: chose to divert all or a portion of their business with us to one of our competitors; demanded 
pricing concessions for our services; required us to provide enhanced services that increase our costs; or developed their 
own shipping and distribution capabilities.  

We  are  subject  to  litigation  risks  that  could  result  in  significant  expenditures  and  have  other  material  adverse 
effects on our business, results of operations, and financial condition. 

The nature of our business exposes us to the potential for various claims and litigation, including class-action litigation 
and other legal proceedings brought by customers, suppliers, employees, or other parties, related to labor and employment, 
competitive  matters,  personal  injury,  property  damage,  cargo  claims,  safety  and  contract  compliance,  environmental 
liability, and other matters. We are subject to risk and uncertainties related to liabilities, including damages, fines, penalties, 
and substantial legal and related costs, that may result from these claims and litigation. Some or all of our expenditures to 
defend, settle, or litigate these matters may not be covered by insurance or could impact our cost and ability to obtain 
insurance in the future. Also, litigation can be disruptive to normal business operations and could require a substantial 
amount of time and effort by our management team.  Any material litigation or a catastrophic accident or series of accidents 
could have a material adverse effect on our business, results of operations, and financial condition. Our business reputation 
and our relationship with our customers, suppliers, and employees may also be adversely impacted by our involvement in 
legal proceedings.  

We establish reserves based on our assessment of legal matters and contingencies. Subsequent developments related to 
legal claims asserted against us may affect our assessment and estimates of our recorded legal reserves and may require 
us to make payments in excess of our reserves, which could have an adverse effect on our financial condition or results of 
operations. 

Our initiatives to grow our business operations or to manage our cost structure to business levels may take longer 
than anticipated or may not be successful. 

Developing  service  offerings  requires  ongoing  investment  in  personnel  and  infrastructure,  including  operating  and 
management information systems. Depending upon the timing and level of revenues generated from our growth initiatives, 
the related results of operations and cash flows we anticipate from these initiatives and additional service offerings may 
not  be  achieved.  If  we  are  unable  to  manage  our  growth  effectively,  our  business,  results  of  operations,  and  financial 
condition may be adversely affected. 

Our growth plans place significant demands on our management and operating personnel and we may not be able to hire, 
train, and retain the appropriate personnel to manage and grow these services. Hiring new employees may increase training 
costs and may result in temporary labor inefficiencies. In addition, as we focus on growing the businesses in our ArcBest 

22 

 
 
 
 
 
 
 
 
segment, we may encounter difficulties in adapting our corporate structure or in developing and maintaining effective 
partnerships  among  our  operating  segments  which  could  hinder  our  operational,  financial,  and  strategic  objectives. 
Furthermore, we may invest significant resources to enter or expand our services in markets with established competitors 
and in which we will encounter new competitive challenges, and we may not be able to successfully gain market share 
which could have an adverse effect on our operating results and financial condition. 

We also face challenges and risks in implementing initiatives to manage our cost structure to business levels, as portions 
of salaries, wages, and benefits are fixed in nature and the adjustments which would otherwise be necessary to align the 
labor cost structure to corresponding business levels are limited as we strive to maintain customer service. We may not be 
able to appropriately adjust our cost structure to changing market demands, and we may incur additional costs related to 
purchased transportation and/or labor inefficiencies experienced while, and for a time following, training employees who 
were hired to manage growth or were brought onboard from companies we have acquired. These costs of managing our 
cost structure could have a material adverse effect on our results of operations and financial condition. We periodically 
evaluate and modify the network of our Asset-Based operations to reflect changes in customer demands and to reconcile 
the segment’s infrastructure with tonnage levels and the proximity of customer freight, and there can be no assurance that 
these network changes, to the extent such network changes are made, will result in a material improvement in our Asset-
Based segment’s results of operations.  

Our management team is an important part of our business and loss of key employees could impair our business, 
results of operations, and financial condition. 

We benefit from the leadership and experience of our senior management team and other key employees and depend on 
their continued services to successfully implement our business strategy. The unexpected loss of key employees or inability 
to  execute  our  succession  planning  strategies  could  have  an  adverse  effect  on  our  business,  results  of  operations,  and 
financial condition if we are unable to secure replacement personnel that have sufficient experience in our industry and in 
the management of our business.  

We depend on services provided by third parties, and increased costs or disruption of these services, and claims 
arising from these services, could adversely affect our business, results of operations, financial condition, cash flows, 
and customer relationships. 

A reduction in the availability of rail services or services provided by third-party capacity providers to meet customer 
requirements, as well as higher utilization of third-party agents to maintain service levels in periods of tonnage growth, 
could increase purchased transportation costs which we may be unable to pass along to our customers. If a disruption or 
reduction in transportation services from our rail or other third-party service providers were to occur, we could be faced 
with business interruptions that could cause us to fail to meet the needs of our customers. In addition, we may not be able 
to  negotiate  competitive  contracts  with  railroads  or  other  third-party  service  providers  to  expand  our  capacity,  add 
additional routes, or obtain services at costs which are acceptable to us or our customers. If these situations occur, our 
business, results of operations, financial condition, cash flows, and customer relationships could be adversely impacted. 

Our ability to secure the services of such third-party service providers is affected by many risks beyond our control. The 
inability to obtain the services of reliable third parties at competitive prices; the shortage of quality third-party providers, 
including  owner  operators  for  our  Expedite  operations  and  drivers  of  contracted  truckload  carriers  for  our  brokerage 
operations; shortages in available cargo capacity; equipment shortages in the transportation industry, particularly among 
contracted truckload carriers; changes in regulations impacting transportation; labor disputes; or a significant interruption 
in service or stoppage in third-party transportation services could have a material adverse effect on the operating results 
of our Asset-Light businesses.  

Third-party providers can be expected to increase their prices based on market conditions or to cover increases in operating 
expenses. These providers are subject to industry regulations which may have a significant impact on their operations, 
causing them to increase prices or exit the industry. Increased industry demand for these transportation services may reduce 
available capacity and such a reduction or other changes in these services offered by third parties may increase pricing or 
otherwise change the services we are able to offer to our customers. If we are unable to correspondingly increase the prices 
we charge to our customers, or if we are unable to secure sufficient third-party services to meet our commitments to our 
customers,  there  could  be  a  material  adverse  impact  on  the  operations,  revenues,  and  profitability  of  our  Asset-Light 
businesses and our customer relationships. 

23 

 
 
 
 
 
 
 
 
In addition, we may be subject to claims arising from services provided by third parties, particularly in connection with 
the operations of our ArcBest segment, which are dependent on third-party contract carriers. From time to time, the drivers 
who are employees, owner operators, or independent contractors working for third-party carriers that we contract with are 
involved in accidents that may result in cargo loss or damage, other property damage, or serious personal injuries. As a 
result, claims may be asserted against us for actions by such drivers or for our actions in retaining them. We may also incur 
claims in connection with third-party vendors utilized in FleetNet’s operations. Our third-party contract carriers and other 
vendors may not agree to bear responsibility for such claims or we may become responsible if they are unable to pay the 
claims, for example, due to bankruptcy proceedings, and such claims may exceed the amount of our insurance coverage 
or may not be covered by insurance at all. 

Our engagement of independent contractor drivers to provide a portion of the capacity for our Expedite operations 
within  our  ArcBest  segment  exposes  us  to  different  risks  than  we  face  with  our  employee  drivers.  If  we  have 
difficulty in securing independent owner-operators or if we experience operational or regulatory issues related to 
our use of these contract drivers, our financial condition, results of operations, and cash flows could be adversely 
affected. 

The driver fleet of the Expedite operations within our ArcBest segment is made up of independent owner operators and 
individuals. We face intense competition in attracting and retaining qualified owner operators from the available pool of 
drivers and fleets, and we may be required to increase owner operator compensation or take other measures to remain an 
attractive option for owner operators, which may negatively impact our results of operations. If we are not able to maintain 
our delivery schedules due to a shortage of drivers or if we are required to increase our rates to offset increases in labor 
costs, our services may be less competitive which could have an adverse effect on our business. Furthermore, as these 
independent owner operators and individuals are third-party service providers, rather than our employees, they may decline 
loads of freight from time to time which may impede our ability to deliver freight in a timely manner. If we fail to meet 
certain customer needs or incur increased expenses to do so, this could adversely affect the business, financial condition, 
and results of operations of our ArcBest segment. 

We pay independent contractor drivers a fuel surcharge that increases with the increase in fuel prices. A significant increase 
or rapid fluctuation in fuel prices could cause the fuel surcharge we pay to independent contractors to be higher than the 
revenue we receive under our customer fuel surcharge programs, which could adversely impact the results of operations 
of our ArcBest segment. 

Many  states  have  initiated  enforcement  programs  to  evaluate  the  classification  of  independent  contractors,  and  class 
actions and other lawsuits have arisen in our industry seeking to reclassify independent contractor drivers as employees 
for a variety of purposes, including workers’ compensation, wage-and-hour, and health care coverage. There can be no 
assurance that legislative, judicial, or regulatory authorities will not introduce proposals or assert interpretations of existing 
rules and regulations resulting in the reclassification of the owner operators of the Expedite operations within our ArcBest 
segment  as  employees.  In  the  event  of  such  reclassification  of  our  owner  operators,  we  could  be  exposed  to  various 
liabilities and additional costs and our business and results of operations could be adversely affected. These liabilities and 
additional costs could include exposure, for both future and prior periods, under federal, state, and local tax laws, and 
workers’ compensation, unemployment benefits, labor, and employment laws, as well as potential liability for penalties 
and interest, which could have a material adverse effect on the results of operations and financial condition of our ArcBest 
segment. 

Our  Credit  Facility  and  accounts  receivable  securitization  program  contain  customary  financial  and  other 
customary  restrictive  covenants  that  may  limit  our  future  operations.  A  default  under  these  financing 
arrangements or changes in regulations which impact the availability of funds or our costs to borrow under our 
financing arrangements could cause a material adverse effect on our liquidity, financial condition, and results of 
operations. 

The Amended and Restated Credit Agreement, which governs our Credit Facility, contains representations and warranties, 
conditions, and events of default that are customary for financings of this type including, but not limited to, a minimum 
interest coverage ratio, a maximum adjusted leverage ratio, and limitations on incurrence of debt, investments, liens on 
assets, certain sale and leaseback transactions, transactions with affiliates, mergers, consolidations, and sales of assets. Our 
accounts receivable securitization program also contains affirmative and negative covenants, and events of default that are 
customary for financings of this type, including a maximum adjusted leverage ratio and requirements to maintain certain 
characteristics of the receivables, such as rates of delinquency, default, and dilution. 

24 

 
 
 
 
 
 
If we default under the terms of our Amended and Restated Credit Agreement or our accounts receivable securitization 
program  and  fail  to  obtain  appropriate  amendments  to  or  waivers  under  the  applicable  financing  arrangement,  our 
borrowings under such facilities could be immediately declared due and payable. In the event of a default under either of 
these facilities, we could automatically default on the other of these facilities and on our outstanding notes payable and 
other financing agreements, unless the lenders to these facilities choose not to exercise remedies or to otherwise allow us 
to cure the default. If we fail to pay the amount due under our Credit Facility or accounts receivable securitization program, 
the lenders could proceed against the collateral by which our Credit Facility is secured, our borrowing capacity may be 
limited,  or  the  facilities  could  be  terminated.  If  acceleration  of  outstanding  borrowings  occurs  or  if  the  facilities  are 
terminated, we may have difficulty borrowing additional funds sufficient to refinance the accelerated debt or entering into 
new credit or debt arrangements, and, if available, the terms of the financing may not be acceptable. A default under our 
Amended and Restated Credit Agreement or accounts receivable securitization program, changes in regulations which 
impact the availability of funds or our costs to borrow under our financing arrangements, or our inability to renew our 
financing arrangements with terms that are acceptable to us, could have a material adverse effect on our liquidity and 
financial condition. 

In  addition,  failing  to  achieve  certain  financial  ratios  as  required  by  our  Credit  Facility  and  accounts  receivable 
securitization  program  could  adversely  affect  our  ability  to  finance  our  operations,  make  strategic  acquisitions  or 
investments, or plan for or react to market conditions or otherwise execute our business strategies. 

We  have  significant  ongoing  capital  requirements  that  could  have  a  material  adverse  effect  on  our  business, 
profitability, and growth if we are unable to generate sufficient cash from operations or obtain sufficient financing 
on favorable terms or properly forecast capital needs to correspond with business volumes. 

We have significant ongoing capital requirements. If we are not able to generate sufficient cash from operations in the 
future, our growth could be limited; it may be necessary for us to utilize our existing financing arrangements to a greater 
extent  or  enter  into  additional  financing  or  leasing  arrangements,  possibly  on  less  favorable  terms;  or  our  revenue 
equipment  may  have  to  be  held  for  longer  periods,  which  would  result  in  increased  expenditures  for  maintenance. 
Forecasting business volumes involves many factors, including general economic trends and the impact of competition, 
which are subject to uncertainty and beyond our control. If we do not accurately forecast our future capital investment 
needs, especially for revenue equipment, in relation to corresponding business levels, we could have excess capacity or 
insufficient  capacity.  In  addition,  our  Credit  Facility  contains  provisions  that  could  limit  our  level  of  annual  capital 
expenditures. If we were unable to properly forecast capital needs and/or were unable to generate sufficient cash from 
operations, obtain adequate financing at acceptable terms, or if our capital spending was otherwise limited, there could be 
an adverse effect on our business, profitability, and growth.  

Claims expenses or the cost of maintaining our insurance could have a material adverse effect on our results of 
operations and financial condition. 

Claims  may  be  asserted  against  us  for  accidents  or  for  cargo  loss  or  damage,  property  damage,  personal  injury,  and 
workers’ compensation occurring in our operations. Claims may also be asserted against us for accidents involving the 
operations of third-party service providers that we utilize for our Asset-Light businesses, for our actions in retaining their 
services, or for loss or damage to our customers’ goods for which we are determined to be responsible. Such claims against 
us may not be covered by insurance policies or may exceed the amount of insurance coverage, which could adversely 
impact our results of operations and financial condition. We have established liabilities which are adjusted to reflect our 
claims experience; however, actual claims costs and legal expenses may exceed our estimates. If the frequency and/or 
severity of claims increase, our operating results could be adversely affected. The timing of the incurrence of these costs 
could significantly and adversely impact our operating results. We are primarily self-insured for workers’ compensation, 
third-party casualty loss, and cargo loss and damage claims for the operations of our Asset-Based segment and certain of 
our other subsidiaries. We also self-insure for medical benefits for our eligible nonunion personnel. Because we self-insure 
for a significant portion of our claims exposure and related expenses, our insurance and claims expense may be volatile. 
If we lose our ability to self-insure for any significant period of time, insurance costs could materially increase and we 
could experience difficulty in obtaining adequate levels of insurance coverage in that event. Our self-insurance program 
for  third-party  casualty  claims  is  conducted  under  a  federal  program  administered  by  a  government  agency.  If  the 
government were to terminate the program or if we were to be excluded from the program, our insurance costs could 
increase. Additionally, if our third-party insurance carriers or underwriters leave the trucking sector, it could materially 
increase our insurance costs or collateral requirements, or create difficulties in finding insurance in excess of our self-

25 

 
 
 
 
 
 
insured retention limits. We could also experience additional increases in our insurance premiums or deductibles in the 
future due to market conditions or if our claims experience worsens. If our insurance or claims expense increases, or if we 
decide to increase our insurance coverage in the future, and we are unable to offset any increase in expense with higher 
revenues,  our  earnings  could  be  adversely  affected.  In  some  instances,  certain  insurance  could  become  unavailable  or 
available only for reduced amounts of coverage. If we were to incur a significant liability for which we were not fully 
insured, it could have a material adverse effect on our results of operations and financial condition. 

Significant increases in health care costs related to medical inflation, claims experience, current and future federal and 
state laws and regulations, and other cost components that are beyond our control could significantly increase the costs of 
our self-insured medical plans and postretirement medical costs, or require us to adjust the level of benefits offered to our 
employees. In particular, with the passage in 2010 of the U.S. Patient Protection and Affordable Care Act (the “PPACA”), 
we  are  required  to  provide  health  care  benefits  to  all  full-time  employees  that  meet  certain  minimum  requirements  of 
coverage and affordability, or otherwise be subject to a payment per employee based on the affordability criteria set forth 
in  the  PPACA.  Many  of  these  requirements  have  been  phased  in  over  time,  with  the  majority  of  the  most  impactful 
provisions  affecting  us  having  begun  in  the  second  quarter  of  2015.  The  PPACA  also  requires  individuals  to  obtain 
coverage or face individual penalties, so employees who are currently eligible but have elected not to participate in our 
health care plans may ultimately find it more advantageous to do so. In general, implementing the requirements of health 
care reform has imposed additional administrative costs. The costs of maintaining and monitoring compliance and reports 
and other effects of these new healthcare requirements, including any failure to comply, may significantly increase our 
health care coverage costs and could materially adversely affect our financial condition and results of operations. Further 
regulatory action relating to the PPACA is expected as a result of the outcome of the recent U.S. presidential election, 
which could result in changes to healthcare eligibility, design, and cost structure that could have an adverse impact on our 
business and operating costs. 

We have programs in place with multiple surety companies for the issuance of unsecured surety bonds in support of our 
self-insurance program for workers’ compensation and third-party casualty. Estimates made by the states and the surety 
companies of our future exposure for our self-insurance liabilities could influence the amount and cost of additional letters 
of credit and surety bonds required to support our self-insurance program, and we may be required to maintain secured 
surety bonds in the future which could increase the amount of our cash equivalents and short-term investments restricted 
for use and unavailable for operational or capital requirements. 

We depend heavily on the availability of fuel for our trucks. Fuel shortages, changes in fuel prices, and the inability 
to  collect  fuel  surcharges  could  have  a  material  adverse  effect  on  our  business,  results  of  operations,  financial 
condition, and cash flows. 

The transportation industry is dependent upon the availability of adequate fuel supplies. A disruption in our fuel supply 
resulting from natural or man-made disasters, armed conflicts, terrorist attacks, actions by producers, or other political, 
economic, and market factors that are beyond our control could have a material adverse effect on our business, results of 
operations, financial condition, and cash flows. We maintain fuel storage and pumping facilities at our distribution centers 
and certain other terminals; however, we may experience shortages in the availability of fuel at certain locations and may 
be forced to incur additional expense to ensure adequate supply on a timely basis to prevent a disruption to our service 
schedules. 

Fuel represents a significant operating expense for us, and we do not have any long-term fuel purchase contracts or any 
hedging arrangements to protect against fuel price increases. Fuel prices fluctuate greatly due to factors beyond our control, 
such as global supply and demand for crude oil, political events, price and supply decisions by oil producing countries and 
cartels,  terrorist  activities,  and  hurricanes  and  other  natural  or  man-made  disasters,  and  fuel  prices  have  fluctuated 
significantly in recent years. Significant increases in fuel prices or fuel taxes resulting from these or other economic or 
regulatory changes which are not offset by base freight rate increases or fuel surcharges could have an adverse impact on 
our results of operations. 

Our Asset-Based segment and the Expedite operations of our ArcBest segment charge a fuel surcharge based on an index 
of national diesel fuel prices. Although revenues from fuel surcharges generally offset increases in direct diesel fuel costs, 
we incur certain fuel costs that cannot be recovered with fuel surcharges, and other operating costs have been, and may 
continue to be, impacted by fluctuating fuel prices. The total impact of energy prices on other nonfuel-related expenses is 
difficult to ascertain. We cannot predict, with reasonable certainty, future fuel price fluctuations, the impact of energy 
prices on other cost elements, recoverability of fuel costs through fuel surcharges, and the effect of fuel surcharges on our 

26 

 
 
 
 
 
 
overall rate structure or the total price that we will receive from our customers. Whether fuel prices fluctuate or remain 
constant, operating results may be adversely affected if competitive pressures limit our ability to recover fuel surcharges. 
Throughout 2016, the fuel surcharge mechanism generally continued to have market acceptance among our customers; 
however, certain nonstandard pricing arrangements have limited  the amount of fuel surcharge recovered. The negative 
impact on operating margins of capped fuel surcharge revenue during periods of increasing fuel costs is more evident 
when fuel prices remain above the maximum levels recovered through the fuel surcharge mechanism on certain accounts. 
Also, because our fuel surcharge recovery lags behind changes in fuel prices, our fuel surcharge recovery may not capture 
in any particular period the increased costs we pay for fuel, especially in periods in which fuel prices rapidly increase. In 
periods of declining fuel prices, our fuel surcharge percentages also decrease, which negatively impacts our revenues, and 
the revenue decline may be disproportionate to our fuel costs. While the fuel surcharge is one of several components in 
our overall rate structure, the actual rate paid by customers is governed by market forces and the overall value of services 
provided to the customer. When fuel surcharges constitute a higher proportion of the total freight rate paid, our customers 
are  less  receptive  to  increases  in  base  freight  rates.  Prolonged  periods  of  inadequate  base  rate  improvements  could 
adversely impact operating results as elements of costs, including contractual wage rates, continue to increase. Further, 
during  periods  of  low  freight  volumes,  shippers  can  use  their  negotiating  leverage  to  impose  less  compensatory  fuel 
surcharge policies. 

Higher fuel prices cause customers of our FleetNet segment to seek cost savings throughout their businesses which may 
result  in  a  reduction  of  miles  driven  and/or  a  deferral  of  maintenance  practices  that  may  reduce  the  volume  of  our 
maintenance service events, resulting in an adverse impact on the segment’s results of operations, financial condition and 
cash flows. 

Increased prices for, or decreases in the availability of, new revenue equipment and decreases in the value of used 
revenue  equipment,  as  well  as higher  costs  of  equipment-related operating  expenses,  could adversely affect  our 
results of operations and cash flows. 

In recent years, manufacturers have raised the prices of new revenue equipment significantly due to increased costs of 
materials and, in part, to offset their costs of compliance with new tractor engine and emissions system design requirements 
intended to reduce emissions, which have been mandated by the EPA, the NHTSA, and various state agencies such as 
those described in “Environmental and Other Government Regulations” within Business included in Part I, Item 1 of this 
Annual Report on Form 10-K. Greenhouse gas emissions regulations are likely to continue to impact the design and cost 
of equipment utilized in our operations as well as fuel costs. A number of states have mandated, and California and certain 
other states may continue to individually mandate, additional emission-control requirements for equipment which could 
increase equipment and fuel costs for entire fleets that operate in interstate commerce. If new equipment prices increase 
more than anticipated, we could incur higher depreciation and rental expenses than anticipated. Our third-party capacity 
providers, including owner operators of the Expedite operations of our ArcBest segment, are also subject to increased 
regulations and higher equipment and fuel prices which will, in turn, increase our costs for utilizing their services or may 
cause certain providers to exit the industry which could lead to a capacity shortage and further increase our costs of securing 
third-party  services.  If  we  are  unable  to  fully  offset  any  such  increases  in  expenses  with  freight  rate  increases  and/or 
improved fuel economy, our results of operations could be adversely affected.   

Reduced  fuel  demand  due  to  improved  fuel  economy  may  result  in  legislative  efforts  to  increase  fuel  taxes  which,  if 
enacted, could significantly increase our costs. If we are not able to adequately increase our freight rates, recover fuel 
surcharges, or recognize fuel economy savings to offset increases in equipment and maintenance costs, and if we are not 
able to offset fuel tax increases through reductions in other excise taxes or through increases in the rates we charge our 
customers, our business, results of operations, and financial condition could be adversely affected. 

We may face difficulty in purchasing new equipment due to decreased supply. From time to time, some original equipment 
manufacturers (“OEMs”) of tractors and trailers may reduce their manufacturing output due to, for example, lower demand 
for  their  products  in  economic  downturns  or  a  shortage  of  component  parts.  Component  suppliers  may  either  reduce 
production or be unable to increase production to meet OEM demand, creating periodic difficulty for OEMs to react in a 
timely manner to increased demand for new equipment and/or increased demand for replacement components as economic 
conditions  change.  At  times,  market  forces  may  create  market  situations  in  which  demand  outstrips  supply.  In  those 
situations, we may face reduced supply levels and/or increased acquisition costs. An inability to continue to obtain an 
adequate supply of new tractors or trailers for our Asset-Based operations could have a material adverse effect on our 
business, results of operations, and financial condition. 

27 

 
 
 
 
 
 
During  prolonged  periods  of  decreased  business  levels,  we  and  other  trucking  companies  may  make  strategic  fleet 
reductions, which could result in an increase in the supply of used equipment. When the supply exceeds the demand for 
used revenue equipment, the general market value of used revenue equipment decreases. Used equipment prices are also 
subject to substantial fluctuations based on availability of financing and commodity prices for scrap metal. If market prices 
for used revenue equipment decline, corresponding decreases in our established salvage values on equipment being used 
in our Asset-Based operations would increase our depreciation expense, and we could incur impairment losses on assets 
held for sale which could have an adverse effect on our results of operations.  

Our total assets include goodwill and intangibles. If we determine that these items have become impaired in the 
future, our earnings could be adversely affected. 

As  of  December  31,  2016,  we  had  recorded  goodwill  of  $108.9  million  and  intangible  assets,  net  of  accumulated 
amortization, of $80.5 million. Our goodwill and intangible assets resulted primarily from acquisitions in the ArcBest 
segment. The Expedite, Truckload, and Moving service lines within our ArcBest segment have significant goodwill and 
are each evaluated as a separate reporting unit for the impairment assessment of goodwill and intangible assets. Our annual 
impairment evaluations of goodwill and indefinite-lived intangible assets in 2016, 2015, and 2014 produced no indication 
of impairment of the recorded balances. However, significant declines in business levels or other changes in cash flow 
assumptions or other factors that negatively impact the fair value of the operations of our reporting units could result in 
impairment and a resulting non-cash write-off of a significant portion of our goodwill and intangible assets, which would 
have an adverse effect on our financial condition and results of operations. 

Our  corporate  reputation  and  our  business  depend  on  a  variety  of  intellectual  property  rights,  including 
trademarks, domain names, trade secrets, copyrights, patents, and licenses and other contractual rights.  If we are 
unable to maintain our corporate reputation, our brands, and other intellectual property rights, or if we face claims 
of infringement of third-party rights, our business may suffer.  The costs and resources expended to enforce or 
protect  our  rights  or  to  defend  against  infringement  claims  could  adversely  impact  our  business,  results  of 
operations, and financial condition. 

ArcBest is recognized as a multi-faceted logistics provider with creative problem solvers who deliver integrated logistics 
solutions. Beyond this fundamental marketplace recognition of our collective brand identity, our other key brands represent 
additional unique value in their target markets. The ABF Freight brand is well-recognized in the industry for our Asset-
Based operations’ leadership in its commitment to quality, customer service, safety, and technology. The Panther Premium 
Logistics brand within the operations of our ArcBest segment is synonymous with premium service. Our business depends, 
in part, on our ability to maintain the image of our brands. Service, performance, and safety issues, whether actual or 
perceived and whether as a result of our actions or those of our third-party contract carriers and their drivers and owner 
operators or other third-party service providers, could adversely impact our customers’ image of our brands, including 
ArcBest, ABF Freight, Panther Premium Logistics, and U-Pack and result in the loss of business or impede our growth 
initiatives. Adverse publicity regarding labor relations, legal matters, environmental concerns, and similar matters, whether 
or not justified, could have a negative impact on our reputation and may result in the loss of customers and our inability 
to secure new customer relationships. Our business and our image could also be negatively impacted by a breach of our 
corporate  policies  by  employees  or  vendors.  With  the  increased  use  of  social  media  outlets,  adverse  publicity  can  be 
disseminated quickly and broadly, making it increasingly difficult for us to effectively respond. Damage to our reputation 
and loss of brand equity could reduce demand for our services and thus have an adverse effect on our business, results of 
operations, and financial condition, as well as require additional resources to rebuild our reputation and restore the value 
of our brands.  

We have registered or are pursuing registration of various marks or designs as trademarks in the United States, including 
but not limited to “ArcBest,” “ABF Freight,” “FleetNet America,” “Panther Premium Logistics,” “U-Pack,” and “The 
Skill & The Will.”  For some marks, we also have registered or are pursuing registration in certain other countries. At 
times, competitors may adopt service or trade names or logos or designs similar to ours, thereby impeding our ability to 
build brand identity and possibly leading to market confusion. In addition, there could be potential trade name or trademark 
infringement claims brought by owners of other registered trademarks or trademarks that incorporate variations of our 
registered trademarks. From time to time, we have acquired or attempted to acquire Internet domain names held by others 
when such names have caused consumer confusion or had the potential to cause consumer confusion. Additionally, our 
business  and operations utilize  and depend upon both  internally developed  and  purchased  technology,  either  of  which 
could be infringed upon, or subject to claims of infringement.  Any of our intellectual property rights related to trademarks, 
trade  secrets,  domain  names,  copyrights,  patents,  or  other  intellectual  property,  whether  owned  or  licensed,  could  be 

28 

 
 
 
 
 
challenged or invalidated, or misappropriated or infringed upon, by third parties. Our efforts to obtain, enforce, or protect 
our  proprietary  rights,  or  to  defend  against  a  third-party  infringement  claim,  may  be  ineffective  and  could  result  in 
substantial  costs  and  diversion  of  resources  and  could  adversely  impact  our  corporate  reputation,  business,  results  of 
operations, and financial condition. 

Our results of operations could be impacted by seasonal fluctuations or adverse weather conditions. 

Our  operations  are  impacted  by  seasonal  fluctuations  which  affect  tonnage  and  shipment  levels  and,  consequently, 
revenues and operating results. Freight shipments and operating costs of our Asset-Based and ArcBest operating segments 
can be adversely affected by inclement weather conditions. The first quarter of each year generally has the lowest tonnage 
levels; at the same time, operating expenses may increase due to, among other things, a decline in fuel economy because 
of  higher  fuel  density  in  colder  temperatures,  higher  accident  frequency,  increased  claims,  and  potentially  higher 
equipment repair expenditures caused by harsh weather. Expedite shipments of our ArcBest segment may decline due to 
post-holiday slowdowns during winter months and plant shutdowns during summer months. Emergency roadside service 
events of the FleetNet segment are influenced by seasonal variations, and service event volume is generally lower during 
mild weather conditions. Business levels of the moving services provided by our ArcBest segment are generally lower in 
the non-summer months when demand for moving services is typically lower. In addition to the impact of weather on 
seasonal business trends, severe weather events and natural disasters, such as harsh winter weather, floods, hurricanes, 
earthquakes, tornadoes, or lightning strikes, could disrupt our operations or the operations of our customers or disrupt fuel 
supplies or increase fuel costs, each of which could adversely affect our business levels and operating results. Climate 
change may have an influence on the severity of weather conditions, which could adversely affect our freight shipments 
and business levels and, consequently, our operating results. 

We are subject to certain risks arising from our international business. 

We provide transportation and logistics services to and from international locations and are, therefore, subject to risks of 
international business, including, but not limited to, changes in the economic strength of certain foreign countries; social, 
political, and economic instability; the ability to secure space on third-party aircraft, ocean vessels, and other modes of 
transportation; burdens of complying with a wide variety of international and United States regulations, including export 
and  import  laws  as  well  as  different  liability  standards  and  less  developed  legal  systems;  difficulties  in  enforcing 
contractual obligations and intellectual property rights; and changes in foreign exchange rates. Additional risks associated 
with our international business include restrictive trade policies and imposition of duties, taxes, or government royalties 
imposed by  foreign  governments,  and  changes  in  international  tax  laws and regulations.  In  addition,  natural  disasters, 
pandemics, acts of terrorism, and insurrections could impede our ability to provide satisfactory services to customers in 
international locations. 

We are also subject to compliance with the Foreign Corrupt Practices Act (“FCPA”) and hold Customs-Trade Partnership 
Against Terrorism (“C-TPAT’) status for businesses within our Asset-Based and ArcBest segments. Failure to comply 
with the FCPA and local regulations in the conduct of our international business operations may result in criminal and 
civil penalties against us. If we are unable to maintain our C-TPAT status, we may face a loss of certain business due to 
customer requirements to deal only with C-TPAT participating carriers, because of the enhanced levels of supply chain 
security provided by participating in the C-TPAT program. In addition, loss of C-TPAT status may result in significant 
border  delays,  which  could  cause  our  international  operations  to  be  less  efficient  than  competitors  also  operating 
internationally.  

Our business could be harmed by antiterrorism measures. 

As  a result  of actual  or  threatened  terrorist attacks  on  the United  States, federal,  state, and  municipal  authorities have 
implemented and may implement in the future various security measures, including checkpoints and travel restrictions on 
large  trucks.  Although  many  companies  would  be  adversely  affected  by  any  slowdown  in  the  availability  of  freight 
transportation, the negative impact could affect our business disproportionately. For example, we offer specialized services 
that guarantee on-time delivery. If security measures disrupt the timing of deliveries, we could fail to meet the needs of 
our customers or could incur increased costs in order to do so. Additional security measures may also reduce productivity 
of our drivers and third-party transportation service providers, which would increase our operating costs. There can be no 
assurance that new antiterrorism measures will not be implemented and that such new measures will not have a material 
adverse effect on our business, results of operations, or financial condition. 

29 

 
 
 
 
 
 
 
 
ITEM 1B.  UNRESOLVED STAFF COMMENTS 

None. 

ITEM 2. 

PROPERTIES 

The Company believes that its facilities are suitable and adequate and that they have sufficient capacity to meet current 
business requirements; although recent and expected business growth has required the Company to obtain additional office 
space. 

The Company owns its corporate headquarters office building in Fort Smith, Arkansas, which contains 196,800 square 
feet. To support growth of its operating subsidiaries, the Company previously announced its plans to construct a call center 
facility and office building in Fort Smith, Arkansas, a portion of which will replace leased space. Construction of the new 
building commenced in April 2015 with an anticipated completion date in late Spring 2017. Certain of the Company’s 
subsidiaries  will  continue  to  operate  from  the  existing  corporate  headquarters  office  building  after  the  new  facility  is 
constructed. 

Asset-Based Segment 

As of December 31, 2016, the Asset-Based segment operated out of 245 terminal facilities, 10 of which also serve as 
distribution centers. The Company owns 76 of these facilities and leases the remainder from nonaffiliates. Asset-Based 
distribution centers are as follows: 

Owned: 

Dayton, Ohio 
Carlisle, Pennsylvania 
Winston-Salem, North Carolina 
Kansas City, Missouri 
Atlanta, Georgia 
South Chicago, Illinois 
North Little Rock, Arkansas 
Dallas, Texas 
Albuquerque, New Mexico 

Leased from nonaffiliate: 
Salt Lake City, Utah 

Asset-Light Operations 

    No. of Doors    Square Footage   

 330   
 333   
 150   
 252   
 226   
 274   
 196   
 196   
 85   

 250,700  
 196,200  
 174,600  
 166,200  
 158,200  
 152,800  
 150,500  
 144,200  
 71,000  

 89   

 53,900  

The  ArcBest  segment  owns  a  general  office  building  and  service  bay  in  Medina,  Ohio  totaling  59,600  square  feet. 
Additionally, The ArcBest segment leases two office and warehouse locations in Sparks, Nevada totaling approximately 
144,600 square feet, three sales office locations in Fort Smith, Arkansas totaling approximately 58,600 square feet, one 
office location in Wichita Falls, Texas totaling approximately 15,400 square feet, and 8 other locations with approximately 
34,500 square feet of office and warehouse space. The Company sold certain properties located in Wichita Falls, Texas as 
part of the divesting of certain subsidiaries on December 30, 2016. See Note A to the consolidated financial statements 
included in Part II, Item 8 of this Annual Report on Form 10-K for more specific disclosures regarding this transaction.  

The FleetNet segment owns its offices located in Cherryville, North Carolina containing approximately 38,900 square feet 
and leases 8,800 square feet of secondary office space in Charlotte, North Carolina. 

30 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
 
 
 
  
 
 
  
  
 
 
 
 
 
ITEM 3. 

LEGAL PROCEEDINGS 

Various legal actions, the majority of which arise in the normal course of business, are pending. These legal actions are 
not  expected  to  have  a  material  adverse  effect,  individually  or  in  the  aggregate,  on  our  financial  condition,  results  of 
operations,  or  cash  flows.  We  maintain  liability  insurance  against  certain  risks  arising  out  of  the  normal  course  of  its 
business,  subject  to  certain  self-insured  retention  limits.  We  have  accruals  for  certain  legal,  environmental,  and  self-
insurance  exposures.  For  information  related  to  our  environmental  and  legal  matters,  see  Note P  to  our  consolidated 
financial statements included in Part II, Item 8 of this Annual Report on Form 10-K. 

ITEM 4.  MINE SAFETY DISCLOSURES 

Not applicable. 

31 

 
 
 
 
 
PART II 

ITEM 5.  MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS 
AND ISSUER PURCHASES OF EQUITY SECURITIES 

Market Information, Dividends and Holders 

The common stock of ArcBest Corporation (the “Company”) trades on the NASDAQ Global Select Market (“NASDAQ”) 
under the symbol “ARCB.” The following table sets forth the high and low recorded sale prices of the common stock 
during the periods indicated as reported by NASDAQ and the cash dividends declared: 

     High 

     Low 

  Cash 
     Dividend   

2015 

First quarter 
Second quarter 
Third quarter 
Fourth quarter 

2016 

First quarter 
Second quarter 
Third quarter 
Fourth quarter 

  $   46.75   $   36.95   $   0.06  
    0.06  
    0.06  
    0.08  

    39.78  
    34.97  
    28.80  

    31.21  
    24.80  
    19.97  

  $   23.92   $   16.43   $   0.08  
    0.08  
    0.08  
    0.08  

    22.52  
    20.00  
    33.95  

    14.85  
    15.40  
    18.60  

As of February 22, 2017, there were 25,610,021 shares of the Company’s common stock outstanding, which were held by 
259 stockholders of record. 

On January 31, 2017, the Board of Directors declared a quarterly dividend of $0.08 per share to stockholders of record on 
February 14, 2017. The Company expects to continue to pay quarterly dividends in the foreseeable future, although there 
can be no assurance in this regard since future dividends will be at the discretion of the Board of Directors and will depend 
upon the Company’s future earnings, capital requirements, and financial condition, contractual restrictions applying to the 
payment  of  dividends  under the  Company’s  Amended  and  Restated  Credit  Agreement  (see Note G  to  the  Company’s 
consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K), and other factors.  

32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Issuer Purchases of Equity Securities 

The Company has a program to repurchase its common stock in the open market or in privately negotiated transactions. 
The program has no expiration date but may be terminated at any time at the Board of Directors’ discretion. Repurchases 
may be made either from the Company’s cash reserves or from other available sources. As of December 31, 2016 and 
2015,  treasury  shares  totaled  2,565,399  and  2,080,187,  respectively.  Under  the  repurchase  program,  the  Company 
purchased 419,692 shares during the nine months ended September 30, 2016, and purchased 65,520 shares during the three 
months ended December 31, 2016 as summarized in the following table, leaving $37.7 million available for repurchase 
under the program.  

of Shares 
     Purchased 

  Total Number    Average 
  Price Paid 
    Per Share(1)     
(in thousands, except share and per share data) 

Announced 
Program 

Maximum 

  Total Number of 
  Shares Purchased    Approximate Dollar   
  as Part of Publicly   Value of Shares that   
  May Yet Be Purchased  
     Under the Program(2)   

10/1/2016-10/31/2016 
11/1/2016-11/30/2016 
12/1/2016-12/31/2016 
     Total 

—    $ 

 52,720  
 12,800  
 65,520    $ 

—   
 28.75   
 31.19   
 29.23   

—    $ 
 52,720    $ 
 12,800    $ 
 65,520  

 39,645  
 38,129  
 37,730  

(1)  Represents the weighted average price paid per common share including commission. 
(2) 

In January 2003, the Company’s Board of Directors authorized a $25.0 million common stock repurchase program. The Board of 
Directors  authorized  an  additional  $50.0  million  in  July  2005.  In  October  2015,  the  Board  of  Directors  extended  the  share 
repurchase program, making a total of $50.0 million available for purchases. 

33 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
 
 
 
 
 
ITEM 6. 

SELECTED FINANCIAL DATA 

The following table includes selected financial and operating data for the Company as of and for each of the five years in 
the  period  ended  December 31,  2016.  This  information  should  be  read  in  conjunction  with  Item  7,  “Management’s 
Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations,”  and  Item  8,  “Financial  Statements  and 
Supplementary Data,” in Part II of this Annual Report on Form 10-K. 

2016 

2015 

 Year Ended December 31 
2014 
(in thousands, except per share data) 

2013 

2012(1) 

Statement of Operations Data: 

Revenues 
Operating income (loss)(2) 
Income (loss) before income taxes(2) 
Income tax provision (benefit) 
Net income (loss)(2) 
Earnings (loss) per common share, diluted(2) 
Cash dividends declared per common share(3) 

Balance Sheet Data: 

Total assets 
Current portion of long-term debt 
Long-term debt (including notes payable and capital 
leases, excluding current portion) 

Other Data: 

Net capital expenditures, including assets acquired 
through notes payable and capital leases(4) 
Depreciation and amortization of fixed assets 
Amortization of intangibles 

  $  2,700,219   $  2,666,905   $  2,612,693   $  2,299,549   $  2,065,999  
 (14,568) 
 (16,992) 
 (9,260) 
 (7,732) 
 (0.31) 
 0.12  

 19,070  
 19,461  
 3,650  
 15,811  
 0.59  
 0.12  

 75,496  
 72,734  
 27,880  
 44,854  
 1.67  
 0.26  

 69,239  
 70,612  
 24,435  
 46,177  
 1.69  
 0.15  

 28,970  
 28,287  
 9,635  
 18,652  
 0.71  
 0.32  

   1,309,992  
 64,143  

   1,262,909  
 44,910  

   1,127,622  
 25,256  

   1,017,326  
 31,513  

   1,034,462  
 43,044  

 179,530  

 167,599  

 102,474  

 81,332  

 112,941  

 142,833  
 98,814  
 4,239  

 152,378  
 89,040  
 4,002  

 85,880  
 81,870  
 4,352  

 24,211  
 84,215  
 4,174  

 68,854  
 85,493  
 2,261  

(1)  On  June 15,  2012,  the  Company  acquired  Panther  Expedited  Services, Inc.  Panther’s  operations  have  been  included  in  the 

consolidated results of operations since the acquisition date. 

(2)  2016 includes restructuring costs of $10.3 million (pre-tax), or $6.3 million (after-tax) or $0.24 per diluted share, related to the 
realignment of the Company’s corporate structure (see Note O to the Company’s consolidated financial statements included in 
Part II, Item 8 of this Annual Report on Form 10-K). 

(3)  The Company’s Board of Directors increased the quarterly cash dividend to $0.06 per share in October 2014 and to $0.08 per share 

in October 2015. 

(4)  Capital expenditures are shown net of proceeds from the sale of property, plant, and equipment. 

34 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
    
     
    
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
ITEM 7.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 
RESULTS OF OPERATIONS 

ArcBest Corporation® (together with its subsidiaries, the “Company,” “we,” “us,” and “our”) provides a comprehensive 
suite of freight transportation services and integrated logistics solutions. On November 3, 2016, we announced our plan to 
implement  a  new  corporate  structure  to  unify  our  sales,  pricing,  customer  service,  marketing,  and  capacity  sourcing 
functions,  and  allow  us  to  operate  as  one  logistics  provider  under  the  ArcBestSM  brand.  Under  our  new  structure,  our 
operations are conducted through our three reportable operating segments:  

  Asset-Based  (formerly  the  Freight  Transportation  segment),  which  consists  of  ABF  Freight  System,  Inc.  and 

certain other subsidiaries (“ABF Freight”);  

  ArcBest, which represents the combined operations of the former Premium Logistics (Panther), Transportation 

Management (ABF Logistics), and Household Goods Moving Services (ABF Moving) segments; and  

  FleetNet (formerly the Emergency & Preventative Maintenance segment).  

The ArcBest and the FleetNet reportable segments combined represent our Asset-Light operations. See additional segment 
descriptions in “Business” included in Part I, Item 1 and in Note M to our consolidated financial statements included in 
Part II, Item 8 of this Annual Report on Form 10-K.  

Certain restatements have been made to the prior year’s operating segment data to conform to the current year presentation, 
which  reflects  our  new  corporate  structure.  Segment  revenues  and  expenses  were  adjusted  to  eliminate  certain 
intercompany charges consistent with the manner in which they are reported under the new corporate operating structure. 
There was no impact on consolidated revenues, operating expenses, operating income, or earnings per share as a result of 
the restatements. See Note O to our consolidated financial statements included in Part II, Item 8 of this Annual Report on 
Form 10-K for further discussion of restructuring activities.  

References to the Company, including “we,” “us,” and “our,” in this Annual Report on Form 10-K are primarily to the 
Company and its subsidiaries on a consolidated basis. 

ORGANIZATION OF INFORMATION 

Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is provided to assist 
readers in understanding our financial performance during the periods presented and significant trends which may impact 
our future performance. This discussion should be read in conjunction with our consolidated financial statements and the 
related notes thereto included in Part II, Item 8 of this Annual Report on Form 10-K. MD&A includes forward-looking 
statements that are subject to risks and uncertainties. Actual results may differ materially from the statements made in this 
section due to a number of factors that are discussed in “Forward-Looking Statements” of Part I and “Risk Factors” of 
Part I, Item 1A of this Annual Report on Form 10-K. MD&A is comprised of the following: 

  Results of Operations includes: 

 

 

 

 

an  overview  of  consolidated  results  with  2016  compared  to  2015  and  2015  compared  to  2014,  and  a 
consolidated  Adjusted  Earnings  Before  Interest,  Taxes,  Depreciation,  and  Amortization  (“Adjusted 
EBITDA”) schedule; 
a financial summary and analysis of the Asset-Based segment results of 2016 compared to 2015 and 2015 
compared to 2014, including a discussion of key actions and events that impacted the results; 
a financial summary and analysis of the results of the Asset-Light operations for 2016 compared to 2015 and 
2015 compared to 2014, including a discussion of key actions and events that impacted the results; and 
a discussion of other matters impacting operating results including seasonality, effects of inflation, economic 
conditions, environmental and legal matters, and information technology and cybersecurity. 

  Liquidity and Capital Resources provides an analysis of key elements of the cash flow statements, borrowing 
capacity  and  contractual  cash  obligations,  including  a  discussion  of  financing  arrangements  and  financial 
commitments. 

 

Income Taxes provides an analysis of the effective tax rates and deferred tax balances, including deferred tax 
asset valuation allowances. 

35 

 
 
 
 
 
 
 
 
 
 
  Critical Accounting Policies discusses those accounting policies that are important to understanding certain of 

the material judgments and assumptions incorporated in the reported financial results. 

  Recent Accounting Pronouncements discusses accounting standards that are not yet effective for our financial 
statements but are expected to have a material effect on our future results of operations or financial condition. 

The key indicators necessary to understand our operating results include: 

  For the Asset-Based segment: 

 
 

 

 

overall customer demand for Asset-Based transportation services, including the impact of economic factors; 
volume  of  transportation  services  provided,  primarily  measured  by  average  daily  shipment  weight 
(“tonnage”), which influences operating leverage as tonnage levels vary; 
prices  obtained  for  services,  primarily  measured  by  yield  (“revenue  per  hundredweight”),  including  fuel 
surcharges; and 
ability to manage cost structure, primarily in the area of salaries, wages, and benefits (“labor”), with the total 
cost structure measured by the percent of operating expenses to revenue levels (“operating ratio”). 

  For the Asset-Light operations:  

 

 
 

primarily  customer  demand  for  logistics  and  premium  transportation  services  combined  with  economic 
factors  which  influence  the  number  of  shipments  or  service  events  used  to  measure  changes  in  business 
levels;  
prices obtained for services, primarily measured by revenue per shipment or event;  
net revenue for the ArcBest segment, which is defined as revenues less purchased transportation operating 
expense; and 

  management of operating costs. 

RESULTS OF OPERATIONS 

Consolidated Results 

REVENUES 

Asset-Based 
ArcBest 
FleetNet 
Other and eliminations 

Total consolidated revenues 

OPERATING INCOME 

Asset-Based 
ArcBest 
FleetNet 
Other and eliminations 

Total consolidated operating income 

NET INCOME 

DILUTED EARNINGS PER SHARE 

2016 

 Year Ended December 31 
2015 
(in thousands, except per share data) 

2014 

 1,916,394   $ 
 640,734  
 162,629  
 (19,538) 
 2,700,219   $ 

 1,916,579   $ 
 590,436  
 174,952  
 (15,062) 
 2,666,905   $ 

 1,928,531  
 535,915  
 158,581  
 (10,334) 
 2,612,693  

 33,571   $ 
 6,864  
 2,425  
 (13,890) 
 28,970   $ 

 62,436   $ 
 20,792  
 2,954  
 (10,686) 
 75,496   $ 

 50,093  
 22,654  
 3,122  
 (6,630) 
 69,239  

 18,652   $ 

 44,854   $ 

 46,177  

 0.71   $ 

 1.67   $ 

 1.69  

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

Our consolidated revenues, which totaled $2.7 billion for 2016, increased 1.2% compared to 2015, preceded by a 2.1% 
increase in 2015 revenues compared to 2014. The year-over-year increase in consolidated revenues for 2016 reflects a 
5.0%  increase  in  revenues  of  our  Asset-Light  operations,  on  a  combined  basis,  driven  by  incremental  revenues  from 
businesses acquired. The increase in consolidated revenues for 2015, compared to 2014, reflects a 10.0% increase in our 
Asset-Light revenues offset, in part, by a 0.6% decrease in Asset-Based revenues. 

36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
  
     
     
  
 
  
  
 
 
 
 
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
Asset-Based  revenues  represented  70%,  71%,  and  73%  of  total  revenues  before  other  revenues  and  intercompany 
eliminations for 2016, 2015, and 2014, respectively. Asset-Based revenues for 2016 were relatively consistent with 2015, 
as the 1.3% improvement in yield, as measured by billed revenue per hundredweight, including fuel surcharges, was offset 
by the 1.8% decline in tonnage per day. The 0.6% decrease in Asset-Based revenues in 2015, as compared to 2014, was 
primarily due to lower fuel surcharges associated with decreased fuel prices in 2015 and a decline in tonnage levels.  

As a result of business acquisitions and growth due to strategic investments in personnel and infrastructure in recent years, 
our Asset-Light operations have become a larger proportion of consolidated revenues, generating 30%, 29%, and 27% of 
total revenues before other revenues and intercompany eliminations for 2016, 2015, and 2014, respectively. The 5.0% 
increase in revenues of our Asset-Light operations, on a combined basis, for 2016 compared to 2015 reflects an 8.5% 
increase in revenues of the ArcBest segment resulting from the acquisitions of Logistics & Distribution Services, LLC 
(“LDS”) in September 2016 and Bear Transportation Services, L.P. (“Bear”) in December 2015, offset, in part, by a decline 
in revenues of the FleetNet segment due to lower service event volume. Our Asset-Light revenues, on a combined basis, 
increased  10.0%  in  2015  compared  to  2014,  reflecting  higher  business  volumes  due,  in  part,  to  more  comprehensive 
customer services being offered across our consolidated enterprise and from acquisitions in the ArcBest segment of Smart 
Lines Transportation Group, LLC (“Smart Lines”) in January 2015 and Bear in December 2015.  

Consolidated operating income decreased $46.5 million in 2016 compared to 2015. The operating income decline reflects 
restructuring  costs  of  $10.3  million  in  2016  related  to  the  realignment  of  our  corporate  structure  (see  Note O  to  our 
consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K for further details). The 
soft economic environment combined with a surplus of transportation capacity which impacted available business levels 
and  operating  margins  also  contributed  to  the  decline  in  our  consolidated  operating  results  for  2016  versus  2015. 
Consolidated operating income increased $6.3 million in 2015 compared to 2014, due primarily to operating efficiencies 
in the Asset-Based operations. The year-over-year changes in consolidated operating income, net income, and per share 
amounts for 2016 and 2015 reflect the operating results of our operating segments, which are discussed in further detail 
within the Results of Operations, as well as the items described below.  

Consolidated operating results for 2016 and 2015 were negatively impacted by increases in nonunion healthcare costs of 
$9.7 million in 2016 over 2015 and $6.1 million in 2015 over 2014, primarily due to an increase in both the number of 
health  claims  filed  and  in  the  average  cost  per  claim.  Unfavorable  experience  in  third-party  casualty  and  workers’ 
compensation claims of our Asset-Based segment resulted in costs which were higher by $5.4 million, or 13.2%, in 2016 
compared to 2015. The impact of these costs on the year-over-year comparisons was partially offset by decreases in other 
nonunion benefit costs of $4.2 million in 2016 compared to 2015 and $2.2 million in 2015 compared to 2014. 

Consolidated  pension  settlement  charges  relate  primarily  to  our  nonunion  defined  benefit  pension  plan.  We  incurred 
pension settlement charges of $3.2 million in both 2016 and 2015, and $6.6 million in 2014. We expect to continue to 
recognize  pension  settlement  expense  related  to  the  nonunion  defined  benefit  pension  plan  estimated  to  approximate 
$1.0 million per quarter during 2017; however, the amount of quarterly pension settlement expense will fluctuate based 
on the amount of lump-sum benefit distributions paid to participants, actual returns on plan assets, and changes in the 
discount rate used to remeasure the accumulated benefit obligation of the plan upon settlement. We also anticipate the 
nonunion defined benefit pension plan to purchase a nonparticipating annuity contract from an insurance company in 2017 
to settle the pension obligation related to the vested benefits of those receiving monthly benefit payments from the plan, 
which is approximately 50 plan participants and beneficiaries at the end of February 2017. Pension settlement expense 
will be impacted in the quarter in which the nonparticipating annuity contract is purchased. 

The “Other and eliminations” line of operating income includes transaction costs of $0.6 million associated with the LDS 
acquisition in 2016 and $1.4 million associated with the acquisitions of SmartLines and Bear in 2015. For 2016 and 2015, 
“Other and eliminations” also includes investments to provide an improved platform for revenue growth and to enhance 
our  ability  to  offer  our  comprehensive  transportation  and  logistics  services  across  multiple  operating  segments.  This 
initiative involves developing and implementing integrated solutions for shippers with wide-ranging transportation needs 
and facilitating access to our services through a single point of contact.  

The  year-over-year  comparisons  of  consolidated  net  income  and  earnings  per  share  for  2016  versus  2015  were  also 
impacted by the effective tax rates, as further described within the Income Taxes section of MD&A, and changes in the 
cash surrender value of life insurance policies, which is reported below the operating income line on the consolidated 
statements of operations. A portion of our cash surrender value of variable life insurance policies have investments, through 
separate accounts, in equity and fixed income securities and, therefore, are subject to market volatility. Life insurance 

37 

 
 
 
 
 
 
proceeds and changes in the cash surrender value of life insurance policies contributed $0.11 to diluted earnings per share 
in 2016, compared to $0.01 per share in 2015 and $0.15 per share in 2014. 

Consolidated Adjusted Earnings Before Interest, Taxes, Depreciation, and Amortization (“Adjusted EBITDA”) 
We  report  our  financial  results  in  accordance  with  generally  accepted  accounting  principles  (“GAAP”).  However, 
management believes that certain non-GAAP performance measures and ratios, such as Adjusted EBITDA, utilized for 
internal  analysis  provide  analysts,  investors,  and  others  the  same  information  that  we  use  internally  for  purposes  of 
assessing our core operating performance and provides meaningful comparisons between current and prior period results, 
as  well  as  important  information  regarding  performance  trends.  Accordingly,  using  these  measures  improves 
comparability  in  analyzing  our  performance  because  it  removes  the  impact  of  items  from  operating  results  that,  in 
management's  opinion,  do  not  reflect  our  core  operating  performance.  Management  uses  Adjusted  EBITDA  as  a  key 
measure of performance and for business planning. The measure is particularly meaningful for analysis of our operating 
performance, because it excludes amortization of acquired intangibles and software of the Asset-Light businesses, which 
are  significant  expenses  resulting  from  strategic  decisions  rather  than  core  daily  operations.  Additionally,  Adjusted 
EBITDA is a primary component of the financial covenants contained in our Amended and Restated Credit Agreement 
(see  Financing  Arrangements  within  the  Liquidity  and  Capital  Resources  section  of  MD&A).  Other  companies  may 
calculate Adjusted EBITDA differently; therefore, our calculation of Adjusted EBITDA may not be comparable to similarly 
titled  measures  of  other  companies.  Non-GAAP  financial  measures  should  be  viewed  in  addition  to,  and  not  as  an 
alternative for, our reported results. Adjusted EBITDA should not be construed as a better measurement than operating 
income, operating cash flow, net income, or earnings per share, as determined under GAAP. 

Consolidated Adjusted EBITDA 

Net income 

Interest and other related financing costs 
Income tax provision 
Depreciation and amortization 
Amortization of share-based compensation 
Amortization of net actuarial losses of benefit plans and pension settlement expense 
Restructuring charges 
Transaction costs 

Consolidated Adjusted EBITDA 

Asset-Based Operations 

Asset-Based Segment Overview 

2016 

2014 

 Year Ended December 31 
2015 
($ thousands) 
  $   18,652   $   44,854   $   46,177  
 3,190  
 24,435  
 86,222  
 6,998  
 9,300  
 —  
 —  
 $  176,322 

 5,150  
 9,635  
     103,053  
 7,588  
 8,173  
 10,313  
 601  
$  163,165 

 4,400  
 27,880  
 93,042  
 8,029  
 7,432  
 —  
 1,408  
 $  187,045 

The Asset-Based segment consists of ABF Freight System, Inc., a wholly-owned subsidiary of ArcBest Corporation, and 
certain other subsidiaries. Our Asset-Based operations are affected by general economic conditions, as well as a number 
of other factors that are more fully described in “Business” in Item 1 and “Risk Factors” in Item 1A of Part I of this Annual 
Report on Form 10-K. The key performance factors and operating results for the Asset-Based segment are discussed in 
the following paragraphs. 

The  Asset-Based  segment  represented  approximately  70%  of  our  2016  total  revenues  before  other  revenues  and 
intercompany eliminations. As of December 2016, approximately 77% of Asset-Based employees were covered under a 
collective bargaining agreement, the ABF National Master Freight Agreement (the “ABF NMFA”), with the International 
Brotherhood of Teamsters (the “IBT”), which extends through March 31, 2018. The ABF NMFA included a 7% wage rate 
reduction effective on the November 3, 2013 implementation date, followed by wage rate increases of 2% on July 1 in 
each of the next three years, which began in 2014, and a 2.5% increase on July 1, 2017; a one-week reduction in annual 
compensated vacation effective for employee anniversary dates on or after April 1, 2013; the option to expand the use of 
purchased  transportation;  and  increased flexibility  in  labor  work  rules. The ABF NMFA  and  the related  supplemental 
agreements provide for continued contributions to various multiemployer health, welfare, and pension plans maintained 
for the benefit of Asset-Based employees who are members of the IBT. The estimated net effect of the November 3, 2013 
wage rate reduction and the benefit rate increase which was applied retroactively to August 1, 2013 was an initial reduction 
of approximately 4% to the combined total contractual wage and benefit rate under the ABF NMFA. Following the initial 

38 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
  
     
     
  
 
  
  
    
  
  
    
  
  
  
  
    
  
  
    
  
  
    
  
  
    
  
  
 
 
 
 
 
reduction, the combined contractual wage and benefit contribution rate under the ABF NMFA is estimated to increase 
approximately 2.5% on a compounded annual basis throughout the contract period which extends through March 31, 2018. 

Tonnage 
The level of tonnage managed by the Asset-Based segment is directly affected by industrial production and manufacturing, 
distribution, residential and commercial construction, consumer spending, primarily in the North American economy, and 
capacity  in  the  trucking  industry.  Operating  results  are  affected  by  economic  cycles,  customers’  business  cycles,  and 
changes in customers’ business practices. The Asset-Based segment actively competes for freight business based primarily 
on price, service, and availability of flexible shipping options to customers. The Asset-Based segment seeks to offer value 
through identifying specific customer needs, then providing operational flexibility and seamless access to its services and 
those of our Asset-Light operations in order to respond with customized solutions. 

Pricing 
The industry pricing environment, another key factor to our Asset-Based results, influences the ability to obtain appropriate 
margins  and  price  increases  on  customer  accounts.  Externally,  pricing  is  typically  measured  by  billed  revenue  per 
hundredweight, which is a reasonable, although approximate, measure of price change. Generally, freight is rated by a 
class system, which is established by the National Motor Freight Traffic Association, Inc. Light, bulky freight typically 
has a higher class and is priced at a higher revenue per hundredweight than dense, heavy freight. Changes in the rated class 
and packaging of the freight, along with changes in other freight profile factors such as average shipment size, average 
length of haul, freight density, and customer and geographic mix, can affect the average billed revenue per hundredweight 
measure. 

Approximately 35% of Asset-Based business is subject to base LTL tariffs, which are affected by general rate increases, 
combined with individually negotiated discounts. Rates on the other 65% of Asset-Based business, including business 
priced in the spot market, are subject to individual pricing arrangements that are negotiated at various times throughout 
the year. The majority of the business that is subject to negotiated pricing arrangements is associated with larger customer 
accounts with annually negotiated pricing arrangements, and the remaining business is priced on an individual shipment 
basis considering each shipment’s unique profile, value provided to the customer, and current market conditions. Since 
pricing is established individually by account, the Asset-Based segment focuses on individual account profitability rather 
than a single measure of billed revenue per hundredweight when considering customer account or market evaluations. This 
is due to the difficulty of quantifying, with sufficient accuracy, the impact of changes in freight profile characteristics, 
which is necessary in estimating true price changes. 

Fuel 
The transportation industry is dependent upon the availability of adequate fuel supplies. The Asset-Based segment charges 
a fuel surcharge which is based on the index of national on-highway average diesel fuel prices published weekly by the 
U.S. Department of Energy. Although revenues from fuel surcharges generally more than offset increases in direct diesel 
fuel costs, other operating costs have been, and may continue to be, impacted by fluctuating fuel prices. The total impact 
of energy prices on other nonfuel-related expenses is difficult to ascertain. Management cannot predict, with reasonable 
certainty, future fuel price fluctuations, the impact of energy prices on other cost elements, recoverability of fuel costs 
through fuel surcharges, and the effect of fuel surcharges on the overall rate structure or the total price that the segment 
will receive from its customers. While the fuel surcharge is one of several components in the overall rate structure, the 
actual rate paid by customers is governed by market forces and the overall value of services provided to the customer. 

During  periods  of  changing  diesel  fuel  prices,  the  fuel  surcharge  and  associated  direct  diesel  fuel  costs  also  vary  by 
different degrees. Depending upon the rates of these changes and the impact on costs in other fuel- and energy-related 
areas, operating margins could be impacted. Fuel prices have fluctuated significantly in recent years. Whether fuel prices 
fluctuate  or  remain  constant,  operating  results  may  be  adversely  affected  if  competitive  pressures  limit  our  ability  to 
recover fuel surcharges. Throughout 2016, the fuel surcharge mechanism generally continued to have market acceptance 
among  customers;  however,  certain  nonstandard  pricing  arrangements  have  limited  the  amount  of  fuel  surcharge 
recovered. The negative impact on operating margins of capped fuel surcharge revenue during periods of increasing fuel 
costs is more evident when fuel prices remain above the maximum levels recovered through the fuel surcharge mechanism 
on certain accounts.  

39 

 
 
 
 
 
 
In periods of declining fuel prices, fuel surcharge percentages also decrease, which negatively impacts the total billed 
revenue per hundredweight measure and, consequently, revenues, and the revenue decline may be disproportionate to our 
fuel  costs.  To  better  align  fuel  surcharges  to  fuel-  and  energy-related  expenses  and  provide  more  stability  to  account 
profitability as fuel prices change, we may, from time to time, revise our standard fuel surcharge program which impacts 
approximately 40% of Asset-Based shipments and primarily affects noncontractual customers. The Asset-Based segment 
made revisions to the fuel surcharge scale effective February 4, 2015, and again effective February 1, 2016, to establish 
surcharge rates for fuel prices at the lower end of the scale and to better align with expected fuel costs. Despite the revisions 
to the fuel surcharge program and the transition of certain nonstandard pricing arrangements to base LTL freight rates in 
recent years, 2016 revenue compared to 2015 and 2015 revenue compared to 2014 were negatively impacted by lower fuel 
surcharge revenue due to a decline in the nominal fuel surcharge rate, while total fuel costs were also lower. The segment’s 
operating results will continue to be impacted by further changes in fuel prices and the related fuel surcharges. 

Labor Costs 
Labor costs, including retirement and healthcare benefits for contractual employees that are provided through a number of 
multiemployer plans (see Note I to our consolidated financial statements included in Part II, Item 8 of this Annual Report 
on Form 10-K), are impacted by contractual obligations under the ABF NMFA and other related supplemental agreements. 
Total  salaries,  wages,  and  benefits,  amounted  to  63.3%,  61.2%,  and  58.0%  of  revenues  for  2016,  2015,  and  2014, 
respectively. Changes in salaries, wages, and benefits expense as a percentage of revenues are discussed in the Asset-
Based Segment Results section that follows. 

ABF Freight operates in a highly competitive industry which consists predominantly of nonunion motor carriers. Nonunion 
competitors have a lower fringe benefit cost structure and less stringent labor work rules, and certain carriers also have 
lower wage rates for their freight-handling and driving personnel. Wage and benefit concessions granted to certain union 
competitors also allow for a lower cost structure. ABF Freight has continued to address with the IBT the effect of the 
segment’s wage and benefit cost structure on its operating results.  

The combined effect of cost reductions under the ABF NMFA, lower cost increases throughout the contract period, and 
increased flexibility in labor work rules are important factors in bringing ABF Freight’s labor cost structure closer in line 
with that of its competitors; however, under its collective bargaining agreement, ABF Freight continues to pay some of 
the highest benefit contribution rates in the industry. These rates include contributions to multiemployer plans, a portion 
of which are used to fund benefits for individuals who were never employed by ABF Freight. Information provided by a 
large multiemployer pension plan to which ABF Freight contributes indicates that approximately 50% of the plan’s benefit 
payments are made to retirees of companies that are no longer contributing employers to that plan. In consideration of the 
impact  of  high  multiemployer  pension  contribution  rates,  certain  funds  have  not  increased  ABF  Freight’s  pension 
contribution rate for the annual contribution periods which began August 1, 2016, 2015, and 2014. Rate freezes for the 
annual contribution periods which began August 1, 2016, 2015, and 2014 impacted multiemployer pension plans to which 
ABF Freight made approximately 65% of its total multiemployer pension contributions for the years ended December 31, 
2016, 2015, and 2014.  

The Multiemployer Pension Reform Act of 2014 (the “Reform Act”), which was included in the Consolidated and Further 
Continuing Appropriations Act of 2015 that was signed into law on December 16, 2014, includes provisions to address 
the funding of multiemployer pension plans in critical and declining status, including certain of those in which ABF Freight 
participates. Provisions of the Reform Act include, among others, providing qualifying plans the ability to self-correct 
funding issues, subject to various requirements and restrictions, including applying to the U.S. Department of the Treasury 
(the “Treasury Department”) for the suspension of certain benefits. 

In September 2015, the Central States, Southeast and Southwest Areas Pension Plan (the “Central States Pension Plan”) 
filed an application with the Treasury Department seeking approval under the Reform Act for a pension rescue plan, which 
included benefit reductions for participants of the Central States Pension Plan in an attempt to avoid the insolvency of the 
plan that otherwise is projected by the plan to occur. In May 2016, the Treasury Department denied the Central States 
Pension Plan’s proposed rescue plan. The trustees of the Central States Pension Plan subsequently announced that a new 
rescue plan would not be submitted and stated that it is not possible to develop and implement a new rescue plan that 
complies with the final Reform Act regulations issued by the Treasury Department on April 26, 2016. Although the future 
of the Central States Pension Plan is impacted by a number of factors, without legislative action, the plan is currently 
projected to become insolvent within 10 years or less. ABF Freight’s current collective bargaining agreement with the IBT 
provides for contributions to the Central States Pension Plan through March 31, 2018, and it is our understanding that ABF 
Freight’s benefit contribution rate is not expected to increase during this period (though there are no guarantees). ABF 

40 

 
 
 
 
 
Freight’s  contribution  rates  are  made  in  accordance  with  its  collective  bargaining  agreements  with  the  IBT  and  other 
related supplemental agreements. In consideration of high multiemployer plan contribution rates, several of the plans in 
addition  to  Central  States  Pension  Plan  have  frozen  contribution  rates  at  current  levels  under  ABF  Freight’s  current 
collective bargaining agreement. Future contribution rates will be determined through the negotiation process for contract 
periods following the term of the current collective bargaining agreement. The Asset-Based segment pays some of the 
highest benefit contribution rates in the industry and continues to address the effect of the segment’s wage and benefit cost 
structure on its operating results in discussions with the IBT. 

ABF Freight received a Notice of Insolvency from the Road Carriers Local 707 Pension Fund (the “707 Pension Fund”) 
for the plan year beginning February 1, 2016. During the second quarter of 2016, the 707 Pension Fund received notice 
that  the  Treasury  Department  denied  its  proposal  to  suspend  participant  benefits  in  an  effort  to  remain  solvent. 
Approximately 1% of ABF Freight’s total multiemployer pension contributions are made to the 707 Pension Fund. Based 
on currently available information, it is our understanding that if the 707 Pension Fund becomes insolvent, ABF Freight’s 
benefit contribution rates under the ABF NMFA will be frozen and the Asset-Based segment will be required to continue 
making contributions at the frozen rate throughout and after the current ABF NMFA contract period, which extends to 
March 31, 2018; however, there can be no assurance in this regard. 

Some employer companies that participate in multiemployer plans, in which ABF Freight also participates, have received 
proposals  from,  and  entered  into  transition  agreements  with,  certain  multiemployer  plans  to  restructure  future  plan 
contributions  to  be  more  in-line  with  benefit  levels.  These  transition  agreements,  which  require  mutual  agreement  on 
numerous  elements  between  the  multiemployer  plan  and  the  contributing  employer,  may  also  result  in  recognition  of 
significant  withdrawal  liabilities.  We  monitor  and  evaluate  any  such  proposals  we  receive,  including  the  potential 
economic impact to our business. At the current time, there are no proposals that have been provided to ABF Freight that 
management considers acceptable.  

Asset-Based Segment Results — 2016 Compared to 2015 

The following table sets forth a summary of operating expenses and operating income as a percentage of revenue for the 
Asset-Based segment: 

Asset-Based Operating Expenses (Operating Ratio) 

Salaries, wages, and benefits 
Fuel, supplies, and expenses 
Operating taxes and licenses 
Insurance 
Communications and utilities 
Depreciation and amortization 
Rents and purchased transportation 
Gain on sale of property and equipment 
Pension settlement expense 
Other 
Restructuring costs 

Asset-Based Operating Income 

  Year Ended December 31  

2016 

2015 

 63.3 %   
 14.7  
 2.5  
 1.5  
 0.9  
 4.4  
 10.4  
 (0.2) 
 0.1  
 0.5  
 0.1  
 98.2 %   

 61.2 %  
 16.0  
 2.6  
 1.5  
 0.8  
 3.9  
 10.3  
 (0.1) 
 0.1  
 0.4  
 —  
 96.7 %  

 1.8 %   

 3.3 %  

41 

 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
The following table provides a comparison of key operating statistics for the Asset-Based segment: 

 Year Ended December 31 

2016 

2015 

    % Change   

Workdays 
Billed revenue(1) per hundredweight, including fuel surcharges 
Pounds 
Pounds per day 
Shipments per day 
Shipments per DSY(2) hour 
Pounds per DSY(2) hour 
Pounds per shipment 
Pounds per mile(3) 

 252.5   
 29.35   $ 

 $ 
    6,526,049,524  
 25,845,741  
 20,744  
 0.449  
 558.97  
 1,246  
 19.35  

 251.5  
 28.96   
   6,619,146,561   
 26,318,674   
 20,272   
 0.451   
 585.42   
 1,298   
 19.48   

 1.3 %  
 (1.4)%  
 (1.8)%  
 2.3 %  
 (0.4)% 
 (4.5)% 
 (4.0)% 
 (0.7)% 

(1)  Revenue for undelivered freight is deferred for financial statement purposes in accordance with the revenue recognition policy. 
Billed revenue used for calculating revenue per hundredweight measurements has not been adjusted for the portion of revenue 
deferred for financial statement purposes.  

(2)  Dock, street, and yard (“DSY”) measures are further discussed in Asset-Based Operating Expenses within this section of Asset-
Based Segment Results. The Asset-Based segment uses shipments per DSY hour to measure labor efficiency in its local operations, 
although total pounds per DSY hour is also a relevant measure when the average shipment size is changing. 

(3)  Total pounds per mile is used to measure labor efficiency of its linehaul operations, although this metric is influenced by other 
factors  including  freight  density, loading  efficiency,  average  length  of  haul,  and  the  degree  to  which  purchased  transportation, 
including rail service, is used. 

Asset-Based Revenues 
Asset-Based  segment  revenues  for  the  year  ended  December  31,  2016  totaled  $1,916.4  million,  compared  to 
$1,916.6 million in 2015. Billed revenue (as described in footnote (1) to the key operating statistics table above) decreased 
0.4% on a per-day basis in 2016 compared to 2015, primarily reflecting a 1.8% decrease in tonnage per day, partially offset 
by a 1.3% increase in total billed revenue per hundredweight, including fuel surcharges. The increase in total billed revenue 
per hundredweight occurred despite lower fuel surcharge revenues associated with decreased fuel prices. 

Current freight market conditions, which are being impacted by lower industrial-related manufacturing production and 
higher  customer  inventory  levels  that  result  in  lower  demand  for  retail  shipments,  have  contributed  to  2016  tonnage 
declines. Average weight per shipment declined 4.0% for 2016, compared to the prior year, while daily shipment counts 
increased 2.3% during 2016. The lower weight per shipment in 2016 reflects a combination of factors, including: growth 
in residential deliveries such as e-commerce shipments which generally have smaller average shipment sizes, excess spot 
truckload capacity in the market compared to 2015 which provided alternative carriers for some of our customers’ large-
sized shipments, and the impact of the weak freight environment on industrial customer shipments. The lower weight per 
shipment resulted in lower revenue without a corresponding reduction in cost due to the labor required to handle the higher 
shipment levels (discussed further in the Operating Income and Operating Expenses paragraphs that follow). 

The  Asset-Based  segment  implemented  nominal  general  rate  increases  on  its  LTL  base  rate  tariffs  of  5.25%  effective 
August 29, 2016 and 4.95% effective October 5, 2015, although the rate changes vary by lane and shipment characteristics. 
Softness in the market due to available truckload capacity, as previously mentioned, applied downward pressure on average 
price increases as customers solicit bids for contract renewals. Despite the impact of lower fuel surcharges and excess 
capacity, prices on accounts subject to annually negotiated contracts which were renewed during the period increased 3.2% 
compared to the prior year.  

The increase in total billed revenue per hundredweight for 2016, compared to 2015, reflects the general rate increases, 
contract  renewals,  and  profile  changes  which  increased  the  revenue  per  hundredweight  measure,  offset  by  lower  fuel 
surcharge revenue, as discussed further in the Fuel section of the Asset-Based Segment Overview of Results of Operations. 
The Asset-Based segment’s average nominal fuel surcharge rate for 2016 dropped approximately 200 basis points from 
2015 levels. Excluding changes in fuel surcharges, the percentage increase on traditional LTL-rated business in 2016 was 
in the low-single digits compared to 2015. Changes in account mix along with freight profile changes, including the lower 
weight per shipment previously mentioned, increased length of haul, and higher freight classification have all contributed 
to an increase in the revenue per hundredweight measure.  

42 

 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
    
 
 
   
  
   
  
   
  
   
  
   
  
   
  
 
 
 
 
 
 
 
Asset-Based Revenues – January 2017 
Asset-Based  billed  revenues for  the  month of  January  2017  increased between 5%  and  6%  above  the  same  prior-year 
period on a per-day basis due to an increase in billed revenue per hundredweight of between 6% and 7%, which includes 
the effect of changes in freight profile, account mix and higher fuel surcharges, partially offset by a decrease in tonnage 
on a per-day basis of approximately 1%. The lower weight per shipment experienced in January 2017 reflects continuation 
of growth in residential deliveries such as e-commerce shipments which generally have smaller average shipment sizes, 
and the impact of the weak freight environment on industrial customer shipments.  

Tonnage  levels  are  seasonally  lower  during  January and  February while  March provides  a  disproportionately  higher 
amount of the first quarter’s business. The first quarter of each year generally has the highest operating ratio of the year, 
although other factors, including the state of the economy, may influence quarterly comparisons. The impact of general 
economic conditions and the Asset-Based segment’s pricing approach, as further discussed in the Pricing section of the 
Asset-Based Segment Overview of Results of Operations, may continue to impact tonnage levels and, as such, there can 
be no assurance that the Asset-Based segment will achieve improvements in its current operating results. There can also 
be no assurance that the current pricing trends will continue. The competitive environment could limit the Asset-Based 
segment from securing adequate increases in base LTL freight rates and could limit the amount of fuel surcharge revenue 
recovered. 

Asset-Based Operating Income 
The  Asset-Based  segment  2016  operating  ratio  increased  by  1.5 percentage  points  to  98.2%  from  96.7%  in  2015. 
Improving the Asset-Based operating ratio is dependent upon: managing the segment’s cost structure (as discussed in the 
Labor Costs section of the Asset-Based Segment Overview of Results of Operations) and securing price increases to cover 
contractual wage and benefit rate increases, costs of maintaining customer service levels, and other inflationary increases 
in  cost  elements.  The  operating  ratio  increase  was  impacted  by  pressure  from  lower  weight  per  shipment  on  higher 
shipments as well as higher claims for nonunion healthcare and increased workers’ compensation and third-party casualty 
claims costs. Tonnage per day increased a modest 0.9% in the fourth quarter of 2016, but that increase was preceded by 
five consecutive quarters of year-over-year tonnage declines while the number of shipments increased. This trend of lower 
weight per shipment, which is more fully described in the preceding paragraphs, was comparable to the reported experience 
of many LTL carriers during 2016. Since revenue for each shipment is typically determined by applying a price, which 
considers profile characteristics of the shipment, to the weight of the shipment, this trend has had a negative impact on 
revenue per shipment while still requiring operating resources (including labor and, in certain markets, local purchased 
transportation agents) to handle higher numbers of shipments. For the full year of 2016, shipments increased 2.3% per day 
while daily tonnage declined 1.8%, leading to lower weight per shipment and consequently lower revenue per shipment. 
Operating  income  decreased  to  $33.6  million  in  2016  compared  to  $62.4  million  in  2015.  The  operating  income 
comparison  was  impacted  by  the  freight  profile  shift  previously  discussed,  market  factors,  including  the  weak  freight 
tonnage environment and related competitive pricing, and increases in nonunion healthcare costs and third-party casualty 
and workers’ compensation claims costs. Nonunion healthcare costs increased $5.6 million in 2016 compared to 2015. 
Third-party casualty claims costs and workers’ compensation costs, while in-line with the segment’s ten-year historical 
average as a percentage of revenue, increased a combined $5.4 million, and 0.3% as a percentage of revenue in 2016 
compared  to  2015.  The  segment’s  operating  ratio  was  impacted  by  changes  in  operating  expenses  as  discussed  in  the 
following paragraphs. 

Asset-Based Operating Expenses 
Labor costs, which are reported in operating expenses as salaries, wages, and benefits, amounted to 63.3% and 61.2% of 
Asset-Based segment revenues for 2016 and 2015, respectively. The increase as a percentage of revenue was influenced 
by the effect on revenues of lower fuel surcharges associated with a decline in the nominal fuel surcharge rate due to 
decreased fuel prices. The year-over-year increases in labor costs were impacted by increases in contractual wage and 
benefit contribution rates under the ABF NMFA. The contractual wage rate increased 2.0% effective July 1, 2016, and the 
average health, welfare, and pension benefit contribution rate increased approximately 3.9% effective primarily on August 
1, 2016, which includes the effect of the multiemployer pension plan rate freezes previously discussed in the Asset-Based 
Segment  Overview  section  of  Results  of  Operations.  The  increase  in  labor  costs  also  reflects  increases  in  nonunion 
healthcare  and  workers’  compensation  costs,  as  previously  discussed.  Furthermore,  productivity  challenges  negatively 
impacted labor costs, as increases in shipments combined with decreases in tonnage levels and lower revenue per shipment 
resulted in DSY labor costs disproportionate to revenue in the 2016 periods compared to the same prior-year periods.  

43 

 
 
 
 
Although the Asset-Based segment manages costs with shipment levels, portions of salaries, wages, and benefits are fixed 
in nature and the adjustments which would otherwise be necessary to align the labor cost structure throughout the system 
to corresponding tonnage levels are limited as the segment strives to maintain customer service. Management believes that 
this service emphasis provides for the opportunity to generate improved yields and business levels. Returning productivity 
to historical levels is an important priority for the management team in order to reduce costs. Shipments per DSY hour, 
which were relatively flat in the fourth quarter versus the prior year but decreased 0.4% for 2016 compared to 2015, reflect 
reduced efficiency in street operations as focus remained on improving customer service. Lower weight per shipment for 
2016 also contributed to lower pounds per DSY hour and a decrease in pounds per mile compared to the prior year. The 
lower weight per shipment in 2016 reflects a combination of factors, including: growth in residential deliveries such as e-
commerce shipments which generally have smaller average shipment sizes, excess spot truckload capacity in the market 
compared to 2015 which provided alternative carriers for some of our customers’ large-sized shipments, and the impact 
of the weak freight environment on industrial customer shipments. 

Fuel, supplies, and expenses as a percentage of revenue decreased 1.3% in 2016 compared to 2015, primarily due to a 
decrease in the Asset-Based segment’s average fuel price per gallon (excluding taxes) of approximately 18%. The decrease 
in  fuel,  supplies,  and  expenses  was  also  impacted by  fewer  road  miles  driven during the  2016  periods,  improved  fuel 
efficiency, and lower maintenance costs reflecting tractor replacement during recent periods. 

Depreciation and amortization as a percentage of revenue increased by 0.5% in 2016 compared to 2015 due primarily to 
the timing of replacing road tractors and higher per unit costs. Capital expenditures in 2016 reflect continuation of the 
accelerated  replacement  of  revenue  equipment  and  alignment  with  our  long-term  strategy  to  advance  operational 
efficiencies.  We  expect  that  new  equipment  added  in  2016  and  planned  for  2017  will  increase  the  dependability  and 
consistency of service, improve fuel economy, and lower maintenance costs. 

Restructuring costs of $1.2 million, or 0.1% of 2016 revenue, relate to the realignment of the corporate structure that was 
announced in November 2016.  See Note O to our consolidated financial statements included in Part II, Item 8 of this 
Annual Report on Form 10-K for further discussion of restructuring activities. 

Asset-Based Segment Results — 2015 Compared to 2014 

The following table sets forth a summary of operating expenses and operating income as a percentage of revenue for the 
Asset-Based segment: 

Asset-Based Segment Operating Expenses (Operating Ratio) 

Salaries, wages, and benefits 
Fuel, supplies, and expenses 
Operating taxes and licenses 
Insurance 
Communications and utilities 
Depreciation and amortization 
Rents and purchased transportation 
Gain on sale of property and equipment 
Pension settlement expense 
Other 

Asset-Based Segment Operating Income 

 Year Ended December 31 

2015 

2014 

 61.2 %  
 16.0  
 2.6  
 1.5  
 0.8  
 3.9  
 10.3  
 (0.1) 
 0.1  
 0.4  
 96.7 %  

 58.0 %  
 18.7  
 2.4  
 1.3  
 0.8  
 3.6  
 11.9  
 (0.1) 
 0.3  
 0.5  
 97.4 %  

 3.3 %  

 2.6 % 

44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
     
  
 
 
 
  
  
  
  
  
  
  
 
  
  
 
  
 
 
 
 
  
 
The following table provides a comparison of key operating statistics for the Asset-Based segment: 

 Year Ended December 31 

2015 

2014 

    % Change  

Workdays 
Billed revenue(1) per hundredweight, including fuel surcharges 
Pounds 
Pounds per day 
Shipments per day 
Shipments per DSY(2) hour 
Pounds per DSY(2) hour 
Pounds per shipment 
Pounds per mile(3) 

  $ 

 251.5   
 28.96   $ 

   6,619,146,561  
 26,318,674  
 20,272  
 0.451  
 585.42  
 1,298  
 19.48  

 251.5  
 28.74   
   6,717,820,225   
 26,711,015   
 19,803   
 0.456   
 615.22   
 1,349   
 19.96   

 0.8 %
 (1.5)%
 (1.5)%
 2.4 %
 (1.1)%
 (4.8)%
 (3.8)%
 (2.4)%

(1)  Revenue for undelivered freight is deferred for financial statement purposes in accordance with the revenue recognition policy. 
Billed revenue used for calculating revenue per hundredweight measurements has not been adjusted for the portion of revenue 
deferred for financial statement purposes.  

(2)  DSY measures are further discussed in Asset-Based Operating Expenses within this section of the Asset-Based Segment Results. 
The Asset-Based segment uses shipments per DSY hour to measure labor efficiency in its local operations, although total pounds 
per DSY hour is also a relevant measure when the average shipment size is changing. 

(3)  Total pounds per mile is used to measure labor efficiency of its linehaul operations, although this metric is influenced by other 
factors  including  freight  density, loading  efficiency,  average  length  of  haul,  and  the  degree  to  which  purchased  transportation, 
including rail service, is used. 

Asset-Based Revenues 
Asset-Based  segment  revenues  for  the  year  ended  December  31,  2015  totaled  $1,916.6  million,  compared  to 
$1,928.5 million in 2014. Billed revenue (as described in footnote (1) to the key operating statistics table above) decreased 
0.7% on a per-day basis in 2015 compared to 2014, primarily reflecting a 1.5% decrease in tonnage per day, partially offset 
by  an  0.8%  increase  in  total  billed  revenue  per  hundredweight,  including  fuel  surcharges.  The  increase  in  total  billed 
revenue per hundredweight occurred despite lower fuel surcharge revenues associated with decreased fuel prices. 

The decrease in tonnage per day in 2015 compared to 2014 reflects slight growth in LTL-rated tonnage, more than offset 
by a reduction in truckload-rated business. Freight market conditions, which continued to be impacted by higher customer 
inventory  levels  and  lower  industrial-related  manufacturing  production,  have  contributed  to  tonnage  decline.  With  the 
softer freight environment, spot truckload capacity was more available in the market compared to 2014, which has provided 
alternative carriers for some of our customers’ large-sized shipments. As a result, average weight per shipment declined 
3.8% for 2015, compared to the prior year, while shipment counts increased during 2015. 

The  Asset-Based  segment  implemented  nominal  general  rate  increases  on  its  LTL  base  rate  tariffs  of  4.95%  effective 
October 5, 2015 and 5.4% effective November 3, 2014 and March 24, 2014, although the rate changes vary by lane and 
shipment characteristics. For 2015, prices on accounts subject to annually negotiated contracts which were renewed during 
the period increased 4.7% compared to the prior year.  

The increase in total billed revenue per hundredweight for 2015, compared to 2014, reflects changes in profile and business 
mix, including a higher proportion of LTL-rated business, which generally has a higher revenue per hundredweight than 
truckload-rated business. The year-over-year increase in the billed revenue per hundredweight measure was influenced by 
the 2014 and 2015 general rate increases and improvements in contractual and deferred pricing, offset, in part, by lower 
fuel surcharge revenue in 2015, as further discussed in the Fuel section of the Asset-Based Segment Overview of Results 
of Operations. The average nominal fuel surcharge rate for 2015 dropped approximately 675 basis points from 2014 levels. 
Excluding changes in fuel surcharges, the percentage increase on traditional LTL-rated business in 2015 was in the mid-
single digits compared to 2014.  

Asset-Based Operating Income 
The Asset-Based segment generated operating income of $62.4 million in 2015 compared to $50.1 million in 2014. The 
2015  operating  ratio  improved  by  0.7  percentage  points  to  96.7%  from  97.4%  in  2014.  The  Asset-Based  segment’s 
operating ratio was impacted by changes in operating expenses as discussed in the following paragraphs. 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
    
  
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
Asset-Based Operating Expenses 
Labor  costs,  which  are  reported  in  operating  expenses  of  the  Asset-Based  segment  as  salaries,  wages,  and  benefits, 
amounted to 61.2% and 58.0% of Asset-Based revenues for 2015 and 2014, respectively. The increase as a percentage of 
revenue was influenced by the effect on Asset-Based revenues of lower fuel surcharges associated with a decline in the 
nominal  fuel  surcharge  rate  due  to  decreased  fuel  prices.  Management  believes  that  productivity  declines,  as  further 
described in the following paragraph, have contributed to excess labor costs relative to freight levels. The 2015 increase 
in  labor  costs  also  reflects  increased  utilization  of  road  drivers  versus  the  use  of  purchased  transportation,  for  which 
expenses declined compared to the prior year. In addition, contractual wage and benefit rates were at higher levels as the 
ABF NMFA contractual wage rate increased 2.0% effective July 1, 2014 and again on July 1, 2015. Including the effect 
of  the  multiemployer  pension  plan rate  freezes  previously  discussed  in  the Asset-Based  Segment  Overview  section  of 
Results of Operations, the health, welfare, and pension benefit rate increased an average of approximately 3.3% and 3.7% 
effective primarily on August 1, 2014 and 2015, respectively. 

Shipments per DSY hour, which decreased 1.1% for 2015 compared to 2014, reflect reduced efficiency in street operations 
as the segment focused on improving customer service, partially offset by improvement in dock handling. Lower weight 
per shipment for 2015 also contributed to lower pounds per DSY hour and a decrease in pounds per mile compared to the 
prior year. The lower weight per shipment in 2015 reflects smaller average shipment sizes and a shift in business mix. 

Fuel, supplies, and expenses as a percentage of revenue decreased 2.7% in 2015 compared to 2014, primarily due to a 
decrease in the Asset-Based segment’s average fuel price per gallon (excluding sales tax) of approximately 40%. 

Depreciation and amortization as a percentage of revenue increased by 0.3% in 2015 compared to 2014 due primarily to 
the timing of replacing road tractors and higher per unit costs. 

Rents and purchased transportation as a percentage of revenue decreased by 1.6% in 2015 compared to 2014. The decrease 
was primarily attributable to lower utilization of rail and other service providers and agents and lower fuel surcharges 
associated with purchased transportation services. Purchased transportation miles were down approximately 38% for 2015 
from 2014, due to increased utilization of road drivers. Rental expense for revenue equipment also decreased during 2015, 
compared to the prior year, reflecting improved equipment management and tractor and trailer purchases made during 
2014 and 2015. 

Pension settlement charges, primarily related to our nonunion defined benefit pension plan, totaled $2.4 million in 2015 
versus $5.3 million in 2014. 

Asset-Light Operations 

Asset-Light Overview 

The ArcBest and FleetNet reportable segments, combined, represent our Asset-Light operations. We continue to focus on 
strategic  investments  in  the  development  of  our  Asset-Light  operations.  The  ArcBest  segment  acquired  LDS  in 
September 2016, Bear in December 2015, and Smart Lines in January 2015. A key component of our strategy is to offer 
customers  a  single  source  of  end-to-end  logistics  solutions,  designed  to  satisfy  the  complex  supply  chain  and  unique 
shipping requirements they encounter. Our new corporate structure unifies our sales, pricing, customer service, marketing, 
and capacity sourcing functions to better serve our customers through delivery of integrated logistics solutions.  

For the year ended December 31, 2016, 2015, and 2014, the combined revenues of our Asset-Light operations totaled 
$803.4 million, $765.4 million, and $694.5 million, respectively, accounting for approximately 30%, 29%, and 27% of 
2016, 2015, and 2014 total revenues before other revenues and intercompany eliminations. See Note M to our consolidated 
financial statements included in Part II, Item 8 of this Annual Report on Form 10-K for descriptions of the ArcBest and 
FleetNet segments and additional segment information, including revenues, operating income, and total assets for the years 
ended December 31, 2016, 2015, and 2014. Our Asset-Light operations are affected by general economic conditions, as 
well as a number of other competitive factors that are more fully described in “Business” in Item 1 and “Risk Factors” in 
Item 1A of Part I of this Annual Report on Form 10-K.  

46 

 
 
 
 
 
 
 
 
 
 
ArcBest Segment 
The following table provides a comparison of key operating statistics for the ArcBest segment: 

Expedite(1) 

Revenue / Shipment 

Shipments / Day 

Truckload and Truckload - Dedicated(2) 

Revenue / Shipment 

Shipments / Day 

Year Over Year % Change 

Year Ended  

     December 31, 2016 

Year Ended  
December 31, 2015 

(5.6%) 

4.0% 

(18.9%) 

97.2% 

(13.7%) 

10.8% 

(15.6%) 

69.2% 

(1) 

(2) 

Expedite  primarily  represents  the  expedited  operations  which  were  previously  reported  in  the  Premium  Logistics  (Panther) 
segment. 
Truckload represents the brokerage operations and Truckload – Dedicated represents the dedicated operations of LDS, both of 
which were previously reported in the Transportation Management (ABF Logistics) segment. Comparisons are impacted by the 
September 2016 acquisition of LDS and the December 2015 acquisition of Bear. 

The  ArcBest  segment  revenues  totaled  $640.7  million,  $590.4  million,  and  $535.9  million  in  2016,  2015,  and  2014, 
respectively. The 8.5% increase in revenues in 2016 compared to 2015 primarily reflects incremental revenues from the 
acquisitions of Bear in December 2015 and LDS in September 2016, partially offset by a decline in government shipment 
levels of the segment’s household goods moving services. Revenues increased 9.9% in 2015 compared to 2014, reflecting 
increased Truckload brokerage business generated from an expanded customer base and the benefit of revenues contributed 
by the acquisitions of Smart Lines in January 2015 and Bear in December 2015. An increase in government household 
goods moving shipments in 2015 versus 2014 also contributed to the revenue improvement. The 2015 revenue growth 
comparison to 2014 was partially offset by market factors including lower fuel prices and the related impact on revenue 
per shipment and macroenvironment impact from excess truckload capacity in the spot market. These factors carried over 
into 2016 and negatively impacted the 2016 revenue comparison to 2015. 

ArcBest segment net revenue, which is a measure of revenues less costs of purchased transportation, increased 6.7% in 
2016 compared to 2015 and 1.0% in 2015 compared to 2014, primarily due to higher incremental revenues from the 2016 
and 2015 acquisitions. ArcBest’s net revenue margin was 21.7%, 22.1%, and 24.0% in 2016, 2015, and 2014, respectively, 
with the year-over-year declines reflecting the negative impact of excess capacity in the market during 2016 and the second 
half of 2015 on revenue per shipment. As demand for truckload services improves and capacity tightens, which is believed 
to have occurred somewhat in fourth quarter 2016, the cost of purchased transportation increases. Securing increases in 
rates charged to customers can lag the cost increases and result in reduced net revenue margins. 

Net revenue for our Expedite services declined in 2016 compared to prior year, reflecting a 5.6% decrease in revenue per 
shipment and a shorter average length of haul, partially offset by a 4.0% increase in shipments per day. Net revenue for 
our  Truckload  brokerage  and  Truckload-Dedicated  business  increased  in  2016  compared  to  2015,  impacted  by  higher 
shipments  per day primarily  associated  with  the  acquired  operations of Bear  and  LDS, partially  offset  by  a decline  in 
revenue per shipment due to lower fuel prices and the effect of excess capacity in the spot truckload market. Excluding 
the impact of acquired operations of Bear and LDS, Truckload and Truckload-Dedicated net revenue was relatively flat as 
higher shipments were offset by lower revenue per shipment. 

Operating income declined $13.9 million for 2016 compared to 2015 primarily due to restructuring charges of $8.0 million 
related to the realignment of our corporate structure (see Note O to our consolidated financial statements included in Part 
II, Item 8 of this Annual Report on Form 10-K for further details). Operating income was also impacted by lower margins 
on ocean shipments due to market disruption related to the bankruptcy of an ocean carrier. In addition, higher operating 
costs related to resources being utilized to manage the acquired operations of Bear, including systems integration, training, 
and alignment of positions, negatively impacted productivity. The decrease in operating income from $22.7 million in 
2014 to $20.7 million in 2015 reflects unfavorable healthcare and casualty claims, which increased operating expense by 
a combined $2.2 million.  

47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FleetNet Segment 
FleetNet revenues, which totaled $162.6 million, $175.0 million, and $158.6 million in 2016, 2015, and 2014, respectively 
decreased 7.0% in 2016 compared to 2015 and increased 10.3% in 2015 compared to 2014. The decrease in revenues in 
2016 compared to 2015 reflects lower event activity in both roadside services and preventative maintenance, while the 
increase in revenues in 2015 compared to 2014 reflects an increase in service event activity, driven by growth from new 
and existing customers.  

FleetNet’s  operating  income  for  2016  was  $2.4  million,  compared  to  $3.0  million  in  2015  and  $3.1  million  in  2014. 
Operating income for 2016 was impacted by labor inefficiencies resulting from the effects of reduced events and certain 
adjustments to improve customer service levels. FleetNet’s 2015 operating income benefited from higher revenues and 
improved labor efficiencies; however, these improvements were more than offset by a $0.9 million charge for third-party 
casualty claim costs during 2015 associated with a bankrupt customer, as well as increased healthcare costs of $0.8 million 
in 2015 compared to 2014.  

48 

 
 
Asset-Light Adjusted Earnings Before Interest, Taxes, Depreciation, and Amortization  
(“Adjusted EBITDA”) 
We  report  our  financial  results  in  accordance  with  generally  accepted  accounting  principles  (“GAAP”).  However, 
management believes that certain non-GAAP performance measures and ratios, such as Adjusted EBITDA, utilized for 
internal  analysis  provide  analysts,  investors,  and  others  the  same  information  that  we  use  internally  for  purposes  of 
assessing our core operating performance and provides meaningful comparisons between current and prior period results, 
as  well  as  important  information  regarding  performance  trends.  Accordingly,  using  these  measures  improves 
comparability  in  analyzing  our  performance  because  it  removes  the  impact  of  items  from  operating  results  that,  in 
management's  opinion,  do  not  reflect  our  core  operating  performance.  Management  uses  Adjusted  EBITDA  as  a  key 
measure of performance and for business planning. The measure is particularly meaningful for analysis of our operating 
performance, because it excludes amortization of acquired intangibles and software of the Asset-Light businesses, which 
are significant expenses resulting from strategic decisions rather than core daily operations. Management also believes 
Adjusted EBITDA to be relevant and useful information, as EBITDA is a standard measure commonly reported and widely 
used  by  analysts,  investors,  and  others  to  measure  financial  performance  of  Asset-Light  businesses  and  the  ability  to 
service  debt  obligations.  Other  companies  may  calculate  Adjusted  EBITDA  differently;  therefore,  our  calculation  of 
Adjusted EBITDA may not be comparable to similarly titled measures of other companies. Non-GAAP financial measures 
should  be  viewed  in  addition  to,  and  not  as  an  alternative  for,  our  reported  results.  Adjusted  EBITDA  should  not  be 
construed as a better measurement than operating income, operating cash flow, net income, or earnings per share, as 
determined under GAAP. 

Asset-Light Adjusted EBITDA 

 Year Ended December 31 
2016 
 Operating     Depreciation and   Restructuring  Adjusted  
  Income(1) 
  EBITDA  

  Amortization(2)   

Charges(3) 

ArcBest 
FleetNet 

 Asset-Light Adjusted EBITDA 

 $ 

 $ 

 6,864    $ 
 2,425   
 9,289    $ 

(in thousands) 

 14,151 
$ 
 1,209         
  $ 
 15,360 

 8,038 

 245        

$  29,053   
 3,879   
  $  32,932   

 8,283 

 Year Ended December 31 
2015(4) 
 Operating      Depreciation and  Adjusted  
  Amortization(2)    EBITDA  
  Income(1) 

(in thousands) 

ArcBest 
FleetNet 

 Asset-Light Adjusted EBITDA 

 $   20,792    $ 
 2,954   
 $   23,746    $ 

 13,375 
 1,119         
 14,494 

 $  34,167 

 4,073      

  $  38,240 

ArcBest 
FleetNet 

 Asset-Light Adjusted EBITDA 

 Year Ended December 31 
2014(4) 
 Operating      Depreciation and  Adjusted  
  Amortization(2)    EBITDA  
  Income(1) 

(in thousands) 

 $   22,654    $ 
 3,122   
 $   25,776    $ 

 13,329 

 $  35,983 

 961         

 4,083      

 14,290 

  $  40,066 

(1)  The calculation of Adjusted EBITDA as presented in this table begins with operating income, as other income (costs), income 
taxes,  and  net  income  are  reported  at  the  consolidated  level  and  not  included  in  the  operating  segment  financial  information 
evaluated by management to make operating decisions. Consolidated Adjusted EBITDA is reconciled to consolidated net income 
in the Consolidated Results section of Results of Operations. 

(2)  For the ArcBest segment, depreciation and amortization includes amortization of acquired intangibles of $4.0 million, $3.7 million, 
and  $4.2  million  in  2016,  2015,  and  2014,  respectively,  and  amortization  of  acquired  software  of  $4.3  million  in  2016  and 
$4.5 million in each of 2015 and 2014. 

(3)  Restructuring costs relate to the realignment of our corporate structure. 
(4)  Certain  restatements  have  been  made  to  the  prior  year’s  operating  segment  data  to  conform  to  the  current  year  presentation, 

reflecting the realignment of our corporate structure. 

49 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
    
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
  
 
 
 
 
 
Seasonality 

Our operations are impacted by seasonal fluctuations which affect tonnage, shipment levels, and demand for our services 
and, consequently, revenues and operating results. Freight shipments and operating costs of our Asset-Based and ArcBest 
segments can be adversely affected by inclement weather conditions. The second and third calendar quarters of each year 
usually have the highest tonnage levels, while the first quarter generally has the lowest, although other factors, including 
the state of the U.S. and global economies, may influence quarterly freight tonnage levels.  

Expedite shipments of the ArcBest segment may decline during winter months because of post-holiday slowdowns but 
can be subject to short-term increases depending on the impact of weather disruptions to customers’ supply chains. Plant 
shutdowns  during  summer  months  may  affect  shipments  for  automotive  and  manufacturing  customers  of  the  ArcBest 
segment,  but  severe weather events  can result  in  higher demand for  expedited  services.  The household  goods  moving 
services of the ArcBest segment are impacted by seasonal fluctuations, generally resulting in higher business levels in the 
second  and  third  quarters  as  the  demand  for  moving  services  is  typically  stronger  in  the  summer  months.  Seasonal 
fluctuations are less apparent in the operating results of the Truckload and Truckload-Dedicated services of the ArcBest 
segment than in the industry as a whole because of business growth, including acquisitions, in this service offering of the 
segment. 

Emergency  roadside  service events  of  the FleetNet  segment  are  favorably  impacted  by  severe  weather  conditions  that 
affect commercial vehicle operations and the segment’s results of operations will be influenced by seasonal variations in 
service event volume. 

Effects of Inflation 

Generally, inflationary increases in labor and fuel costs as they relate to our Asset-Based operations have historically been 
mostly  offset  through  price  increases  and  fuel  surcharges.  In  periods  of  increasing  fuel  prices,  the  effect  of  higher 
associated fuel surcharges on the overall price to the customer influences our ability to obtain increases in base freight 
rates. In addition, certain nonstandard arrangements with some of our customers have limited the amount of fuel surcharge 
recovered. The timing and extent of base price increases on our Asset-Based revenues may not correspond with contractual 
increases  in  wage  rates  and  other  inflationary  increases  in  cost  elements  and,  as  a  result,  could  adversely  impact  our 
operating results. 

In addition, partly as a result of inflationary pressures, our revenue equipment (tractors and trailers) will very likely be 
replaced at higher per unit costs, which could result in higher depreciation charges on a per-unit basis. Our Asset-Based 
operations also continue to experience increased costs of operating revenue equipment. We consider these costs in setting 
our pricing policies, although the overall freight rate structure is governed by market forces based on value provided to 
the customer. The pricing environment has been very competitive during recessionary and uncertain economic conditions 
and, although our year-over-year base LTL pricing improved during 2016 compared to 2015 and 2014, the lengthy process 
required to restore profitable pricing levels has limited our ability to fully offset inflationary and contractual cost increases 
in the Asset-Based segment. 

Generally, inflationary increases in labor and operating costs regarding our Asset-Light operations have historically been 
offset through price increases. The pricing environment, however, generally becomes more competitive during economic 
downturns, which may, as it has in the past, affect the ability to obtain price increases from customers. 

In  addition  to general  effects  of  inflation,  the  motor  carrier freight  transportation  industry  faces  rising  costs  related  to 
compliance with government regulations on safety, equipment design and maintenance, driver utilization, emissions, and 
fuel economy. 

50 

 
 
 
 
 
 
 
 
 
Environmental and Legal Matters 

We are subject to federal, state, and local environmental laws and regulations relating to, among other things: emissions 
control,  transportation  or  handling  of  hazardous  materials,  underground  and  aboveground  storage  tanks,  stormwater 
pollution prevention, contingency planning for spills of petroleum products, and disposal of waste oil. We may transport 
or arrange for the transportation of hazardous materials and explosives, and we operate in industrial areas where truck 
terminals and other industrial activities are located and where groundwater or other forms of environmental contamination 
could  occur.  See  Note  P  to our  consolidated financial  statements  included  in  Part  II, Item  8  of  this  Annual  Report on 
Form 10-K for further discussion of the environmental matters to which we are subject and the reserves we currently have 
recorded in our consolidated financial statements for amounts related to such matters. 

We are involved in various legal actions, the majority of which arise in the ordinary course of business. We maintain 
liability insurance against certain risks arising out of the normal course of our business, subject to certain self-insured 
retention limits. We routinely establish and review the adequacy of reserves for estimated legal, environmental, and self-
insurance  exposures.  While  management  believes  that  amounts  accrued  in  the  consolidated  financial  statements  are 
adequate, estimates of these liabilities may change as circumstances develop. Considering amounts recorded, routine legal 
matters are not expected to have a material adverse effect on our financial condition, results of operations, or cash flows. 

Information Technology and Cybersecurity 

We depend on the proper functioning and availability of our information systems, including communications and data 
processing  systems  and  proprietary  software  programs,  that  are  integral  to  the  efficient  operation  of  our  business. 
Cybersecurity  attacks  and  cyber  incidents  that  impact  the  availability,  reliability,  speed,  accuracy,  or  other  proper 
functioning of these systems or that result in confidential data being compromised could have a significant impact on our 
operations. We utilize certain software applications provided by third parties, or provide underlying data which is utilized 
by  third  parties  who  provide  certain  outsourced  administrative  functions,  either  of  which  may  increase  the  risk  of  a 
cybersecurity incident. Our information systems are protected through physical and software safeguards as well as backup 
systems considered appropriate by management. However, it is not practicable to protect against the possibility of power 
loss, telecommunications failures, cybersecurity attacks, and other cyber events in every potential circumstance that may 
arise. To mitigate the potential for such occurrences at our corporate headquarters, we have implemented various systems, 
including  redundant  telecommunication  facilities;  replication  of  critical  data  to  an  offsite  location;  a  fire  suppression 
system  to  protect  our  on-site  data  center;  and  electrical  power  protection  and  generation  facilities.  We  also  have  a 
catastrophic disaster recovery plan and alternate processing capability available for our critical data processes in the event 
of a catastrophe that renders our corporate headquarters unusable. 

Our business interruption and cyber insurance would offset losses up to certain coverage limits in the event of a catastrophe 
or certain cyber incidents; however, losses arising from a catastrophe or significant cyber incident would likely exceed our 
insurance  coverage  and  could  have  a  material  adverse  impact  on  our  results  of  operations  and  financial  condition. 
Furthermore,  a  significant  cyber  incident,  including  denial  of  service,  system  failure,  security  breach,  intentional  or 
inadvertent acts by employees, disruption by malware, or other damage, could interrupt or delay our operations, damage 
our  reputation,  cause  a  loss  of  customers,  cause  errors  or  delays  in  financial  reporting,  expose  us  to  a  risk  of  loss  or 
litigation, and/or cause us to incur significant time and expense to remedy such event. We have experienced incidents 
involving attempted denial of service attacks, malware attacks, and other events intended to disrupt information systems, 
wrongfully obtain valuable information, or cause other types of malicious events that could have resulted in harm to our 
business. To date, the systems employed have been effective in identifying these types of events at a point when the impact 
on our business could be minimized. We have made and continue to make significant financial investments in technologies 
and processes to mitigate these risks. Management is not aware of any cybersecurity incident that has had a material effect 
on  our  operations,  although  there  can  be  no  assurances  that  a  cyber  incident  that  could  have  a  material  impact  to  our 
operations could not occur. 

51 

 
 
 
 
 
 
LIQUIDITY AND CAPITAL RESOURCES 

Our primary sources of liquidity are unrestricted cash, cash equivalents, and short-term investments, cash generated by 
operations, and borrowing capacity under our revolving credit facility or accounts receivable securitization program. 

Cash Flow and Short-Term Investments 

Components of cash and cash equivalents, short-term investments, and restricted cash were as follows: 

Cash and cash equivalents(1) 
Short-term investments, primarily FDIC-insured certificates of deposit 
Total unrestricted 
Restricted cash(2) 

Total(3) 

2014 

2016 

 Year Ended December 31 
2015 
(in thousands) 
  $  114,280   $  164,973   $  157,042  
 45,909  
    202,951  
 1,386  
  $  172,080   $  227,954   $  204,337  

 56,838  
    171,118  
 962  

 61,597  
    226,570  
 1,384  

(1)  Cash equivalents consist of money market funds and variable rate demand notes. 
(2)  Restricted cash represents cash deposits pledged as collateral for outstanding letters of credit in support of workers’ compensation 

and third-party casualty claims liabilities (see the Financing Arrangements in this section of MD&A). 

(3)  Cash, variable rate demand notes, and certificates of deposit are recorded at cost plus accrued interest, which approximates fair 
value. Money market funds are recorded at fair value based on quoted prices. At December 31, 2016, 2015, and 2014, cash and 
cash equivalents of $39.9 million, $69.9 million, and $77.3 million, respectively, were not FDIC insured. 

2016 Compared to 2015 
Our unrestricted cash, cash equivalents, and short-term investments decreased $55.5 million from December 31, 2015 to 
December 31, 2016. During the year ended December 31, 2016, cash provided by operations of $110.3 million and cash 
on  hand  was  used  to  fund  $59.5  million  of  capital  expenditures,  net  of  proceeds  from  asset  sales  (and  an  additional 
$83.4 million of revenue equipment purchases were financed with notes payable); repay $52.2 million of notes payable 
and capital leases; fund the acquisition of a privately-owned businesses for net cash consideration of $24.8 million, of 
which $8.0 million is held in escrow relating to the contingent consideration to be paid over the next two years upon the 
achievement of certain financial targets; fund $10.5 million of internally developed software; purchase $9.5 million of 
treasury stock; and pay dividends of $8.3 million on common stock. 

Our  cash  provided  by  operating  activities  during  2016  was  $35.8  million  below  2015  primarily  due  to  our  operating 
performance.  We  made  a  contribution  to  our  nonunion  defined  benefit  pension  plan  of  $13.4  million  during  2016, 
compared to $0.1 million in 2015. 

2015 Compared to 2014 
Our unrestricted cash, cash equivalents, and short-term investments increased $23.6 million from December 31, 2014 to 
December 31, 2015. The increase in unrestricted funds includes $35.0 million borrowed under our accounts receivable 
securitization  program  (further  described  in  the  following  Financing  Arrangements  section).  During  the  year  ended 
December 31, 2015, cash provided by operations of $146.0 million was used to fund $71.8 million of capital expenditures, 
net of proceeds from asset sales (and an additional $80.6 million of revenue equipment purchases were financed with notes 
payable); repay $30.8 million of notes payable and capital leases, net of borrowings under the Credit Facility; fund the 
acquisition  of  two  privately-owned  businesses  for  net  cash  consideration  of  $29.8  million;  purchase  $12.8  million  of 
treasury stock; and pay dividends of $6.8 million on common stock.   

Financing Arrangements 

Our financing arrangements are discussed further in Note G to our consolidated financial statements included in Part II, 
Item 8 of this Annual Report on Form 10-K. 

52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
    
    
  
 
  
  
 
  
  
  
 
 
  
  
  
 
 
 
 
 
 
 
Credit Facility 
Under our amended and restated credit agreement (the “Amended and Restated Credit Agreement”), we have a revolving 
credit facility (the “Credit Facility”) which has an initial maximum credit amount of $150.0 million, including a swing 
line facility and a letter of credit sub-facility providing for the issuance of letters of credit up to an aggregate amount of 
$20.0  million.  The  Credit  Facility  allows  us  to  request  additional  revolving  commitments  or  incremental  term  loans 
thereunder up to an aggregate additional amount of $75.0 million, subject to certain additional conditions as provided in 
the Amended and Restated Credit Agreement. Principal payments under the Credit Facility are due upon maturity of the 
facility on January 2, 2020; however, borrowings may be repaid at our discretion in whole or in part at any time, without 
penalty,  subject  to  required  notice  periods  and  compliance  with  minimum  prepayment  amounts.  The  Amended  and 
Restated Credit Agreement includes certain conditions including limitations on incurrence of debt. 

Interest Rate Swap 
We  have  a  five-year  forward-starting  interest  rate  swap  agreement  with  a  $50.0  million  notional  amount  maturing  on 
January 2, 2020. Under the interest rate swap agreement, we receive floating-rate interest amounts based on one-month 
LIBOR  in  exchange  for  fixed-rate  interest  payments  of  1.85%  over  the  life  of  the  agreement.  The  interest  rate  swap 
mitigates interest rate risk by effectively converting $50.0 million of borrowings under our Credit Facility from variable-
rate  interest  to  fixed-rate  interest  with  a  per  annum  rate  of  3.35%  based  on  the  margin  of  the  Credit  Facility  as  of 
December 31, 2016. The fair value of the interest rate swap liability of $0.5 million and $0.9 million was recorded in other 
long-term liabilities in the consolidated balance sheet at December 31, 2016 and 2015, respectively. 

Accounts Receivable Securitization Program 
Our  accounts  receivable  securitization  program,  which  matures  on  January  2,  2018,  provides  cash  proceeds  of 
$100.0 million and has an accordion feature allowing us to request additional borrowings up to $25.0 million, subject to 
certain conditions. Under this program, certain of our subsidiaries continuously sell a designated pool of trade accounts 
receivables  to  a  wholly  owned  subsidiary  which,  in  turn,  may  borrow  funds  on  a  revolving  basis.  During  2015,  we 
borrowed $35.0 million under the accounts receivable securitization program to provide additional funds for investing in 
our subsidiaries’ capital needs and to maintain flexibility for our growth initiatives. We are currently negotiating the terms 
of  an  amendment  to  our  accounts  receivable  securitization  program,  which  we  anticipate  will  become  effective  in 
March 2017. 

The accounts receivable securitization program includes a provision under which we may request and the letter of credit 
issuer may issue standby letters of credit, primarily in support of workers’ compensation and third-party casualty claims 
liabilities in various states in which we are self-insured. The outstanding standby letters of credit reduce the availability of 
borrowings under the program. As of December 31, 2016, we have available borrowing capacity of $47.0 million under 
the accounts receivable securitization program. 

Letter of Credit Agreements and Surety Bond Programs 
As of December 31, 2016, we had letters of credit outstanding of $19.6 million (including $18.0 million issued under the 
accounts  receivable  securitization  program),  of  which  $1.0  million  were  collateralized  by  restricted  cash.  We  have 
programs in place with multiple surety companies for the issuance of surety bonds in support of our self-insurance program. 
As of December 31, 2016, surety bonds outstanding related to our self-insurance program totaled $56.5 million. 

Notes Payable and Capital Leases 
We financed the purchase of certain revenue equipment related to our Asset-Based operations through promissory note 
arrangements, including $83.4 million during 2016. We acquired assets held under capital lease arrangements for certain 
revenue  equipment  and  other  equipment  totaling  less  than  $0.1  million.  We  did  not  enter  into  any  other  capital  lease 
agreements during the year ended December 31, 2016. We intend to utilize promissory note arrangements and will consider 
utilizing capital lease agreements to finance future purchases of certain revenue equipment, provided such financing is 
available and the terms are acceptable to us. 

53 

 
 
 
 
 
 
 
Contractual Obligations 

The following table provides our aggregate annual contractual obligations as of December 31, 2016: 

Payments Due by Period 
(in thousands) 
1-3 
Years 

     Less Than     
1 Year 

3-5 

  Years 

Total 

     More Than  

5 Years 

Balance sheet obligations: 
Credit Facility, including interest(1)(2) 
Interest rate swap(1)(3) 
Accounts receivable securitization borrowings, including 
interest(1)(4) 
Notes payable, including fixed-rate interest(1)(5) 
Capital lease obligations, including fixed-rate interest(1)(6) 
Postretirement health expenditures(7) 
Deferred salary distributions(8) 
Supplemental benefit plan distributions(9) 
Voluntary savings plan distributions(10) 
Off-balance sheet obligations: 
Operating lease obligations, including interest(11) 
Purchase obligations(12) 
Total 

  $ 

 76,376   $ 
 545  

 1,747   $ 
 450  

 4,622   $  70,007   $ 

 95  

 —  

 35,636  
   142,125  
 702  
 10,454  
 4,829  
 5,238  
 2,192  

 634  
 66,279  
 222  
 690  
 690  
 989  
 1,357  

 35,002  
 66,887  
 460  
 1,631  
 1,262  
 3,107  
 230  

 —  
 8,923  
 20  
 1,931  
 809  
 —  
 375  

 —  
 —  

 —  
 36  
 —  
 6,202  
 2,068  
 1,142  
 230  

 66,157  
 42,172  

 5,670  
 —  
  $   386,426   $  125,497   $  147,194   $  98,387   $   15,348  

    16,042  
 280  

 26,484  
 7,414  

 17,961  
 34,478  

(1)  See the Financing Arrangements section of Liquidity and Capital Resources for further description of this obligation. 

(2)  The Credit Facility matures on January 2, 2020 with interest payments paid monthly and principal due at maturity. Future payments 
due  under the  Credit  Facility are  calculated  using  variable interest  rates  based  on  the  LIBOR  swap  curve,  plus  the  anticipated 
applicable margin. 

(3)  Amounts represent fixed interest payments net of estimated income from the interest rate swap based on the LIBOR swap curve. 

(4)  Amounts represent estimated payments due for the $35.0 million borrowed under the accounts receivable securitization program. 
Future payments due are calculated using variable interest rates based on the LIBOR swap curve, plus the anticipated applicable 
margin. 

(5)  Amounts represent future payments due under notes payable obligations, which relate primarily to revenue equipment. 

(6)  Capital lease obligations relate to terminal facilities in our Asset-Based segment. The future minimum rental commitments of lease 
obligations are presented exclusive of executory costs such as insurance, maintenance, and taxes. The capital lease agreements 
contain rental adjustment clauses for which the maximum amounts have been included in the contractual obligations presented. 

(7)  We sponsor an insured postretirement health benefit plan that provides supplemental medical benefits and dental and vision care 
to certain executive officers. Amounts represent estimated projected payments, net of retiree premiums, related to postretirement 
health benefits for the next ten years. These projected amounts are subject to change based upon increases and other changes in 
premiums  and  medical  costs  and  continuation  of  the  plan  for  current  participants.  The  accumulated  benefit  obligation  of  the 
postretirement health benefit plan accrued in the consolidated balance sheet totaled $25.5 million as of December 31, 2016.  

(8)  We  have  deferred  salary  agreements  with  certain  of  our  employees.  The  projected  deferred  salary  agreement  distributions  are 
subject to change based upon assumptions for projected salaries and retirements, deaths, disabilities, or early retirement of current 
employees.  Liabilities  for  deferred  salary  agreements  accrued  in  the  consolidated  balance  sheet  totaled  $3.4  million  as  of 
December 31, 2016.  

(9)  We have an unfunded supplemental benefit plan (“SBP”) for the purpose of supplementing benefits under the nonunion defined 
benefit pension plan for certain executive officers. The amounts and dates of distributions in future periods are dependent upon 
actual retirement dates of eligible officers and other events and factors. The accumulated benefit obligation of the SBP accrued in 
the consolidated balance sheet totaled $4.8 million as of December 31, 2016. 

(10)  We maintain a Voluntary Savings Plan (“VSP”), a nonqualified deferred compensation plan for the benefit of certain executives. 
As of December 31, 2016, VSP related assets totaling $2.2 million were included in other assets with a corresponding amount 

54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
         
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
 
 
 
 
  
  
  
  
 
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
recorded  in  other  liabilities.  Elective  distributions  anticipated  under  this  plan  are  presented.  Future  distributions  are  subject  to 
change for retirement, death, disability, or timing of distribution elections by plan participants. 

(11)  While we own the majority of our larger terminals, distribution centers, and administrative offices, we lease certain facilities and 
equipment.  As  of  December  31,  2016,  we  had  future  minimum  rental  commitments,  net  of  noncancelable  subleases,  totaling 
$60.1 million for facilities and $6.0 million for equipment. The future minimum rental commitments are presented exclusive of 
executory costs such as insurance, maintenance, and taxes. 

(12)  Purchase obligations include authorizations to purchase and binding agreements with vendors relating to certain construction costs 
associated with a call center and office facility, software, certain service contracts, revenue equipment primarily used in our Asset-
Based operations, other equipment, and other items for which amounts were not accrued in the consolidated balance sheet as of 
December 31, 2016. Purchase obligations for costs associated with a call center and office facility, revenue equipment, and other 
equipment are included in our 2017 capital expenditure plan. 

Based upon currently available actuarial information, which is subject to change upon completion of the 2017 actuarial 
valuation of the plan, we do not expect to have cash outlays for required minimum contributions to our nonunion defined 
benefit pension plan in 2017. The plan had an adjusted funding target attainment percentage (“AFTAP”) of 107.8% as of 
the January 1, 2016 valuation date. The AFTAP is determined by measurements prescribed by the Internal Revenue Code, 
which differ from the funding measurements for financial statement reporting purposes. As of December 31, 2016, the 
nonunion  defined  benefit  pension  plan  was  95.3%  funded  on  a  projected  benefit  obligation  basis  (see  Note  I  to  our 
consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K). 

ABF  Freight  System,  Inc.  and  certain  other  subsidiaries  reported  in  our  Asset-Based  operating  segment  contribute  to 
multiemployer health, welfare, and pension plans based generally on the time worked by its contractual employees, as 
specified  in  the  collective  bargaining  agreement  and  other  supporting  supplemental  agreements  (see  Note  I  to  our 
consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K). 

As  of  December  31,  2016,  $6.8  million  estimated  fair  value  of  outstanding  contingent  consideration  related  to  the 
September 2016  acquisition  of  LDS  was  recorded  in  accrued  expenses  and  other  long-term  liabilities  based  on  when 
expected  payouts  become  due  over  the  next  two  years  upon  the  achievement  of  certain  financial  targets.  We  have 
$8.0 million held in escrow for the contingent consideration that was recorded in other long-term assets at the acquisition 
date. The liability for contingent consideration is remeasured at each quarterly reporting period and any change in fair 
value  as  a  result  of  the  recurring  assessments  is  recognized  in  operating  income.  (See  Note A  and  Note  C  to  our 
consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K). 

Capital Expenditures 

The following table sets forth our historical capital expenditures for the periods indicated below: 

Capital expenditures, gross including notes payable and capital leases  
Less financing from notes payable and capital lease obligations 
Capital expenditures, net of notes payable and capital leases 
Less proceeds from asset sales 

Total capital expenditures, net 

2016 

 Year Ended December 31 
2015 
(in thousands) 

2014 

  $ 

  $ 

 151,637   $ 
 83,366  
 68,271  
 8,804  
 59,467   $ 

 159,017   $ 
 80,592  
 78,425  
 6,639  
 71,786   $ 

 90,808  
 55,325  
 35,483  
 4,928  
 30,555  

The variation in our net capital expenditures for the years presented above primarily relate to the replacement of older 
revenue equipment and the use of notes payable and capital leases to finance the revenue equipment purchases.  

For  2017,  our  total  capital  expenditures,  including  amounts  financed,  are  estimated  to  range  from  $145.0  million  to 
$170.0 million,  net  of  asset  sales.  These  2017  estimated  capital  expenditures  include  revenue  equipment  purchases  of 
$94.0  million  primarily  for  our  Asset-Based  operations.  Expected  real  estate  expenditures  totaling  approximately 
$32.0 million  are  for  expansion  opportunities  and  completion  of  previously  disclosed  call  center  facilities  and  office 
buildings, a portion of which replaces leased space. The remainder of 2017 expected capital expenditures includes costs 
of  other  facility  and  handling  equipment  for  our  Asset-Based  operations  and  technology  enhancements  across  the 
enterprise. We have the flexibility to adjust planned 2017 capital expenditures as business levels dictate. Depreciation and 
amortization expense is estimated to be in a range of $105.0 million to $115.0 million in 2017. 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
     
    
  
 
 
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
Other Liquidity Information 

Cash, cash equivalents, and short-term investments, including amounts restricted, totaled $172.1 million at December 31, 
2016. We generated $110.3 million, $146.0 million, and $143.8 million of operating cash flow during 2016, 2015, and 
2014, respectively. However, general economic conditions, along with competitive market factors and the related impact 
on our business, primarily the tonnage and pricing levels that the Asset-Based segment receives for its services, could 
affect our ability to generate cash from operations and maintain cash, cash equivalents, and short-term investments on 
hand as operating costs increase. Our Credit Facility and accounts receivable securitization program provide available 
sources  of  liquidity  with  flexible  borrowing  and  payment  options.  We  believe  these  agreements  provide  borrowing 
capacity  options  necessary  for  growth  of  our  businesses.  We  believe  existing  cash,  cash  equivalents,  short-term 
investments, cash generated by operations, and amounts available under our Amended and Restated Credit Agreement or 
accounts receivable securitization program will be sufficient to meet our liquidity needs, including financing potential 
acquisitions  and  the  repayment  of  amounts  due  under  our  financing  arrangements  as  disclosed  in  the  Contractual 
Obligations table of Liquidity and Capital Resources, for the foreseeable future. Notes payable, capital leases, and other 
secured financing may also be used to fund capital expenditures, provided that such arrangements are available and the 
terms are acceptable to us. 

On  January  31,  2017,  our  Board  of  Directors  declared  a  dividend  of  $0.08  per  share  to  stockholders  of  record  on 
February 14, 2017 payable on February 28, 2017. We expect to continue to pay quarterly dividends on our common stock 
in the foreseeable future, although there can be no assurance in this regard since future dividends will be at the discretion 
of  the  Board  of  Directors  and  are  dependent  upon  our  future  earnings,  capital  requirements,  and  financial  condition, 
contractual restrictions applying to the payment of dividends under our Amended and Restated Credit Agreement (see 
Note G to the Company’s consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 
10-K), and other factors.  

We have a program in place to repurchase our common stock in the open market or in privately negotiated transactions 
(see Note J the consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K). The 
program has no expiration date but may be terminated at any time at the Board of Directors’ discretion. Repurchases may 
be made using cash reserves or other available sources. During 2016, we purchased 485,212 shares of our common stock 
for an aggregate cost of $9.5 million, leaving $37.7 million available for repurchase under the current buyback program. 

Financial Instruments 

We have not historically entered into financial instruments for trading purposes, nor have we historically engaged in a 
program for fuel price hedging. No such instruments were outstanding as of December 31, 2016 or 2015. We have an 
interest rate swap agreement in place which is discussed in the Financing Arrangements section of Liquidity and Capital 
Resources. 

56 

 
 
 
 
 
 
 
Balance Sheet Changes 

Accounts Receivable 
Accounts receivable increased $24.5 million from December 31, 2015 to December 31, 2016, primarily due to increased 
business levels in December 2016 and balances associated with LDS which was acquired in September 2016. 

Goodwill 
Goodwill increased $12.4 million from December 31, 2015 to December 31, 2016, primarily due to the 2016 acquisition 
of LDS.  

Other Assets 
Other long-term assets increased $11.6 million from December 31, 2015 to December 31, 2016, due to deposits held to 
fund the contingent consideration associated with the acquisition of LDS, increases in the cash surrender value of life 
insurance policies, and prepayments of certain contracts. 

Off-Balance Sheet Arrangements 

At December 31, 2016, our off-balance sheet arrangements of $108.3 million included purchase obligations and future 
minimum rental commitments under operating lease agreements, primarily for terminal facilities, net of noncancelable 
subleases, as disclosed in the Contractual Obligations section of Liquidity and Capital Resources. 

We have no investments, loans, or any other known contractual arrangements with unconsolidated special-purpose entities, 
variable interest entities, or financial partnerships and had no outstanding loans with our executive officers or directors. 

INCOME TAXES 

Our  effective  tax  rate  was  34.1%,  38.3%,  and  34.6%  of  pre-tax  income  for  2016,  2015,  and  2014,  respectively.  The 
difference  between  our  effective  tax  rate  and  the  federal  statutory  rate  for  2016  and  2014  primarily  results  from  state 
income taxes, the effect of changes in the cash surrender value of life insurance, life insurance proceeds, the alternative 
fuel tax credit, and non-deductible expenses. The difference between our effective tax rate and the federal statutory rate 
for 2015 primarily results from state income taxes, non-deductible expenses, and the alternative fuel tax credit, as there 
was little or no impact from changes in the cash surrender value of life insurance and life insurance proceeds in 2015. The 
alternative fuel tax credit was retroactively reinstated to January 1, 2015 in December 2015 and to January 1, 2014 in 
December 2014, which resulted in recognition of a $1.1 million benefit in each of 2015 and 2014. The effective rate for 
2014 was also affected by a net decrease of approximately $0.7 million in the valuation allowance for deferred tax assets. 
The decrease in the valuation allowance for deferred tax assets in 2014 was based on management’s judgment regarding 
the realization of deferred tax assets as affected by taxable income for the period and consideration of the other factors 
that affected 2014. 

For 2017, the effective tax rate will depend largely on pre-tax income or loss levels. Our U.S. statutory tax rate is 35% and 
the average state tax rate, net of the associated federal deduction, is approximately 3%. However, various factors, including 
the amount of pre-tax income or loss, may cause the full year 2017 tax rate to vary significantly from the statutory rate. 
The alternative fuel tax credit expired December 31, 2016 and, as a result, the effective tax rate for 2017 will be increased 
by the effect of the annual credit, which was $1.1 million to $1.2 million each year for 2014 through 2016. Due to the 
impact of non-deductible expenses, lower levels of pre-tax income result in a higher tax rate on income and a lower benefit 
rate on losses. As pre-tax income or pre-tax losses increase, the impact of non-deductible expenses on the overall rate 
declines.  

At December 31, 2016, we had net deferred tax liabilities after valuation allowances of $51.9 million. After excluding 
$13.2 million of deferred tax liabilities, which were related to indefinite-lived intangible assets, resulting from business 
acquisitions and for which the underlying tax and book basis are not expected to change in the foreseeable future, remaining 
net deferred tax liabilities were $38.7 million.  

Valuation allowances for deferred tax assets totaled $0.3 million at December 31, 2016, 2015 and 2014. The need for 
additional valuation allowances is continually monitored by management. 

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Prior to 2013, we had no reserves for uncertain tax positions. In 2013, we established a reserve for uncertain tax positions 
of  $0.3  million  relating  to  tax  credits  claimed  on  an  amended  return  for  2009.  In  2014,  we  increased  the  reserve  by 
$0.4 million relating to the tax credit on an amended return for 2010. No regulations have been issued by the U.S. Internal 
Revenue Service (the “IRS”) related to the credit and we have limited information on how the IRS may interpret the related 
statute, the manner of calculation, and how the credit applies in our circumstances. Limited guidance provided by the IRS 
to another taxpayer in 2015 did not provide any additional certainty about how the rules for the credit should be applied 
to our tax position. As a result, we do not believe the credit meets the standard for recognition at December 31, 2016 under 
the applicable accounting standards.  

Financial  reporting  income  differs  significantly  from  taxable  income  because  of  items  such  as  bonus  or  accelerated 
depreciation  for  tax  purposes,  pension  accounting  rules,  and  a  significant  number  of  liabilities  such  as  vacation  pay, 
workers’ compensation reserves, and other reserves, which, for tax purposes, are generally deductible only when paid. For 
the years ended December 31, 2016 and 2015, financial reporting income exceeded taxable income; for the year ended 
December 31, 2014, taxable income exceeded financial reporting income.  

We made $24.3 million of federal, state, and foreign tax payments during the year ended December 31, 2016 and received 
refunds of $32.5 million of federal and state taxes that were paid in prior years.  

Management expects the cash outlays for income taxes will be less than reported income tax expense in 2017 due primarily 
to the effect of bonus depreciation available on 2017 equipment purchases. 

CRITICAL ACCOUNTING POLICIES 

The  preparation  of  financial  statements  in  conformity  with  GAAP  requires  management  to  make  estimates  and 
assumptions that affect the amounts reported in the financial statements and accompanying notes. Estimates are based on 
prior experience and other assumptions that management considers reasonable in our circumstances. Actual results could 
differ from those estimates under different assumptions or conditions, which would affect the related amounts reported in 
the financial statements. 

The accounting policies that are “critical” to understanding our financial condition and results of operations and that require 
management to make the most difficult judgments are described as follows. 

Revenue Recognition 
Asset-Based  segment  revenue  is  recognized  based  on  relative  transit  time  in  each  reporting  period  with  expenses 
recognized as incurred through a bill-by-bill analysis used to establish estimates of revenue in transit for recognition in the 
appropriate reporting period. Because the bill-by-bill methodology utilizes the approximate location of the shipment in the 
delivery process to determine the revenue to recognize, management believes it to be a reliable method. ArcBest segment 
revenues are generally recognized based on the delivery of the shipment. Service fee revenue for the FleetNet segment is 
recognized upon responding to the service event. Repair revenue and expenses for the FleetNet segment are recognized at 
the completion of the service by third-party vendors.  

Revenue,  purchased  transportation  expense,  and  third-party  service  expenses  are  reported  on  a  gross  basis  for  certain 
shipments and services where we utilize a third-party carrier for pickup, linehaul, delivery of freight, or performance of 
services but remain the primary obligor and assume collection and credit risks. 

Receivable Allowance 
We estimate our allowance for doubtful accounts based on historical write-offs, as well as trends and factors surrounding 
the credit risk of specific customers. In order to gather information regarding these trends and factors, we perform ongoing 
credit evaluations of our customers. The allowance for revenue adjustments is an estimate based on historical revenue 
adjustments and current information regarding trends and business changes. Actual write-offs or adjustments could differ 
from  the  allowance  estimates  due  to  a  number  of  factors.  These  factors  include  unanticipated  changes  in  the  overall 
economic environment or factors and risks surrounding a particular customer. We continually update the history we use 
to make these estimates so as to reflect the most recent trends, factors, and other information available. Accounts receivable 
are  written  off  when  the  accounts  are  turned  over  to  a  collection  agency  or  when  the  accounts  are  determined  to  be 
uncollectible. Actual write-offs and adjustments are charged against the allowances for doubtful accounts and revenue 
adjustments. Management believes this methodology to be reliable in estimating the allowances for doubtful accounts and 

58 

 
 
 
 
 
 
 
 
 
 
revenue adjustments. A 10% increase in the estimate of allowances for doubtful accounts and revenue adjustments would 
have decreased 2016 operating income by $0.5 million on a pre-tax basis. 

Impairment Assessment of Long-Lived Assets 
We review our long-lived assets, including property, plant and equipment and capitalized software, which are held and 
used in our operations, for impairment whenever events or changes in circumstances indicate that the carrying amount of 
the asset may not be recoverable. If such an event or change in circumstances is present, we will estimate the undiscounted 
future cash flows expected to result from the use of the asset and its eventual disposition. If the sum of the undiscounted 
future  cash  flows  is  less  than  the  carrying  amount  of  the  related  assets,  we  will  recognize  an  impairment  loss.  The 
evaluation of future cash flows requires management’s judgment and the use of estimates and assumptions. Assumptions 
require considerable judgment because changes in broad economic factors and industry factors can result in variable and 
volatile values. Economic factors and the industry environment were considered in assessing recoverability of long-lived 
assets, including revenue equipment (tractors and trailers used in our motor carrier freight transportation operations). Our 
strict equipment maintenance schedules have served to mitigate declines in the value of revenue equipment.  

As part of our corporate restructuring as discussed further in Note O to our consolidated financial statements included in 
Part II, Item 8 of this Annual Report on Form 10-K, we identified capitalized software applications with no future use due 
to the combination of certain operations within the organization and recorded a non-cash impairment charge of $6.2 million 
related to acquired software and other applications for the year ended December 31, 2016. The impairment charge included 
the  write-down  of  $5.5 million  of  acquired  software  in  the  ArcBest  segment  to  its  fair  value,  reflecting  estimated 
reproduction costs less an obsolescence allowance. 

Income Tax Provision and Valuation Allowances on Deferred Tax Assets 
Management  applies  considerable  judgment  in  estimating  the  consolidated  income  tax  provision,  including  valuation 
allowances on deferred tax assets. The valuation allowance for deferred tax assets is determined by evaluating whether it 
is more likely than not that the benefits of deferred tax assets will be realized through future reversal of existing taxable 
temporary  differences,  taxable  income  in  carryback  years,  projected  future  taxable  income,  or  tax-planning  strategies. 
Uncertain tax positions, which also require significant judgment, are measured to determine the amounts to be recognized 
in  the  financial  statements.  The  income  tax  provision  and  valuation  allowances  are  further  complicated  by  complex 
rules administered in multiple jurisdictions, including U.S. federal, state, and foreign governments. 

Goodwill and Intangible Assets 
Goodwill  is  recorded  as  the  excess  of  an  acquired  entity’s  purchase  price  over  the  value  of  the  amounts  assigned  to 
identifiable assets acquired and liabilities assumed. As of December 31, 2016, goodwill totaled $108.9 million, of which 
$108.2 million is related to acquisitions in the ArcBest segment. Goodwill is not amortized, but rather is evaluated for 
impairment annually or more frequently if indicators of impairment exist. The annual impairment testing on the goodwill 
balances were performed as of October 1, 2016, and it was determined that the estimated fair value of each of the reporting 
units exceeded the recorded balances by an amount greater than 30% of the carrying value. 

Our  measurement  of  goodwill  impairment  involves  a  comparison  of  the  estimated  fair  value  of  a  reporting  unit  to  its 
carrying value. If the result of this comparison indicates that the fair value of the reporting unit is less than the carrying 
value, an estimate of the current fair values of all assets and liabilities is made to determine the amount of implied goodwill 
and, consequently, the amount of any goodwill impairment. 

The  evaluation  of goodwill  impairment  requires  management’s judgment  and  the  use  of  estimates  and  assumptions  to 
determine  the  fair  value  of  the  reporting  unit. Assumptions  require  considerable  judgment  because  changes  in  broad 
economic  factors  and  industry  factors  can  result  in  variable  and  volatile  fair  values.  Changes  in  key  estimates  and 
assumptions that impact the fair value of the operations could materially affect the impairment analysis. 

In evaluating goodwill for impairment, the aggregate carrying amount of the reporting unit is compared to its fair value, 
which  is  derived  with  the  assistance  of  a  third-party  valuation  firm  and  utilizing  a  combination  of valuation  methods, 
including  EBITDA  and  revenue  multiples  (market  approach)  and  the  present  value  of  discounted  cash  flows  (income 
approach). Incorporation of the two methods into the impairment test supported the reasonableness of conclusions reached. 
With the assistance of the valuation firm, we incorporated EBITDA and revenue multiples that were observed for recent 
acquisitions and those of publicly-traded companies which have similar operations. For the 2016 annual impairment tests 
of  goodwill,  market  data  suggests  comparable  companies  are  valued  in  the  0.30  to  0.70  times  revenue  range,  and  the 
EBITDA multiples for our reporting units were in the 7.0 to 11.3 times range. The discounted cash flow models utilized 

59 

 
 
 
 
 
 
 
in  the  income  approach  incorporate  discount  rates,  terminal  multiples,  and  projections  of  future  revenue,  operating 
margins, and net capital expenditures. The projections used have changed over time based on historical performance and 
changing business conditions. Assumptions with respect to rates used to discount cash flows are dependent upon market 
interest rates and the cost of capital for us and the industry at a point in time. We include a cash flow period of six years in 
the income approach and an annual revenue growth rate assumption that is generally consistent with average historical 
trends. Changes in cash flow assumptions or other factors that negatively impact the fair value of the operations would 
influence the evaluation. 

As of December 31, 2016, indefinite-lived intangible assets totaled $34.8 million, of which $32.3 million relates to the 
Panther trade name. The indefinite-lived intangible assets are also not amortized but rather are evaluated for impairment 
annually or more frequently if indicators of impairment exist. If the carrying amount of the intangible asset exceeds its fair 
value, an impairment loss shall be recognized in an amount equal to that excess. The annual impairment testing on the 
indefinite-lived intangible assets was performed as of October 1, 2016, and it was determined that the fair value of the 
Panther trade name was greater than 20% over the recorded balance.  

The  Panther  trade  name  valuation  model  utilizes  the  relief  from  royalty  method,  whereby  the  value  is  determined  by 
calculating the after-tax cost savings associated with owning the trade name and, therefore, not having to pay royalties for 
its use for the remainder of its estimated useful life. The evaluation of intangible asset impairment requires management’s 
judgment and the use of estimates and assumptions to determine the fair value of the indefinite-lived intangible assets. 
Assumptions require considerable judgment because changes in broad economic factors and industry factors can result in 
variable  and  volatile  fair  values.  Changes  in  key  estimates  and  assumptions  that  impact  the  operations  and  resulting 
revenues, royalty rates, and discount rates could materially affect the intangible asset impairment analysis. 

Our finite-lived intangible assets consist primarily of customer relationship intangible assets, which totaled $45.7 million 
net of accumulated amortization as of December 31, 2016, and are amortized over their respective estimated useful lives. 
Finite-lived intangible assets are also evaluated for impairment whenever events or changes in circumstances indicate that 
the carrying value may not be recoverable. In reviewing finite-lived intangible assets for impairment, the carrying amount 
of the asset is compared to the estimated undiscounted future cash flows expected from the use of the asset and its eventual 
disposition. If such cash flows are not sufficient to support the recorded value, an impairment loss to reduce the carrying 
value of the asset to its estimated fair value will be recognized in operating income. Management determined that finite-
lived intangible assets were not impaired as of December 31, 2016. 

In its impairment assessment of goodwill and intangible assets, management also considered the total market capitalization, 
which was noted to decrease from the prior year assessment date. The decrease in our market capitalization as of October 1, 
2016  was  believed  to  be  attributable  to  general  market  conditions  and  the  general  state  of  the  economy.  Our  market 
capitalization increased significantly from October 1, 2016 to December 31, 2016, further indicating that no impairment 
indicators are present. We believe that there is no basis for adjustment of asset values at this time. 

Due to the corporate restructuring, certain changes were made to the reporting units subsequent to the October 1, 2016 
annual impairment tests. We evaluated these changes as insignificant to the fair value and carrying value of each individual 
reporting unit and determined no indicators of impairment exist as of December 31, 2016. 

Nonunion Defined Benefit Pension Expense 
In  June 2013,  we  amended  our  nonunion  defined  benefit  pension  plan,  which  covers  substantially  all  noncontractual 
employees hired before January 1, 2006, to freeze, as of July 1, 2013, the participants’ final average compensation and 
years of credited service upon which the benefits are generally based. Nonunion pension expense and liability are estimated 
based upon a number of assumptions and using the services of a third-party actuary. The assumptions with the greatest 
impact on expense are the expected return on plan assets and the rate used to discount the plan’s obligations. 

We record quarterly pension settlement expense related to the nonunion defined benefit pension plan when qualifying 
distributions  determined  to  be  settlements  are  expected  to  exceed  the  estimated  total  annual  interest  cost  of  the  plan. 
Pension settlement expense for the nonunion defined benefit pension plan totaled $3.0 million (pre-tax) and $3.2 million 
(pre-tax)  in  2016  and  2015,  respectively.  We  will  continue  to  incur  quarterly  settlement  expense  related  to  lump-sum 
benefit distributions from the nonunion defined benefit pension plan. 

60 

 
 
 
 
 
 
 
 
The assumptions used directly impact the net periodic benefit cost for a particular year. An actuarial gain or loss results 
when actual experience varies from the assumptions or when there are changes in actuarial assumptions. Actuarial gains 
and losses are not included in net periodic benefit cost in the period when they arise but are recognized as a component of 
other  comprehensive  income  or  loss  and  subsequently  amortized  as  a  component of  net  periodic benefit  cost over  the 
average remaining service period of the active plan participants beginning in the following year. A corridor approach is 
not used for determining amounts to be amortized. 

The  following  table  provides  the  key  assumptions  used  for  2016  compared  to  those  we  anticipate  using  for  the  2017 
nonunion pension net periodic benefit cost calculation: 

Discount rate 
Expected return on plan assets 

 Year Ended December 31 
2016(2) 
2017(1) 

 3.4 % 
 6.5 % 

 3.5 % 
 6.5 % 

(1)  The discount rate presented for 2017 was determined at December 31, 2016 and will be used to calculate the first quarter 2017 
nonunion  pension  credit.  The  discount  rate  used  to  calculate  the  pension  credit  for  each  subsequent  quarter  in  2017  will  be 
determined at the previous quarter-end remeasurement upon each quarterly pension settlement. 

(2)  The  discount  rate  presented  for 2016  was  determined  at  December 31,  2015  and  used  to  calculate  first  quarter 2016  nonunion 
pension expense. The discount rate determined upon each quarterly settlement in 2016 at a rate of 3.0%, 2.7%, and 2.7% was used 
to calculate the expense/credit for the second, third, and fourth quarter of 2016, respectively. 

The discount rate is determined by matching projected cash distributions with the appropriate high-quality corporate bond 
yields in a yield curve analysis to arrive at a single weighted-average rate used to discount the estimated future benefit 
payments to their present value. A lower discount rate results in an increase in the projected benefit obligation when the 
liability  is  remeasured  (at December  31  of each  year  or  upon  settlement  at  each  quarter-end,  if  applicable). A  quarter 
percentage point decrease in the discount rate would increase annual nonunion pension expense, before pension settlement 
expense, by less than $0.1 million on a pre-tax basis. We establish the expected rate of return on plan assets by considering 
the historical returns for the plan’s current investment mix and the plan investment advisor’s range of expected returns for 
the plan’s current investment mix. The expected rate of return on plan assets represents a long-term assumption of the 
plan’s portfolio performance, and we can make no assurance that the rate will be achieved. A decrease in expected returns 
on plan assets increases nonunion pension expense. A quarter percentage point decrease in the expected rate of return on 
plan  assets  would  increase  annual  nonunion  pension  expense,  before  pension  settlement  expense,  by  approximately 
$0.3 million on a pre-tax basis. 

At December 31, 2016, the nonunion defined benefit pension plan had $23.3 million in unamortized actuarial losses, for 
which the amortization period is approximately eight years. Excluding the effect of pension settlements and the related 
quarterly remeasurements, our 2017 nonunion pension expense is estimated to include amortization of actuarial losses of 
approximately $3.0 million. The comparable amortization amounts for 2016 and 2015 were $4.1 million and $3.2 million, 
respectively. Our 2017 estimated nonunion pension credit, which is determined upon completion of our January 1 actuarial 
valuation  and  will  be  available  before  our  first  quarter  2017  Form  10-Q  filing,  is  expected  to  be  $0.8  million  (before 
settlement  expense)  based  on  currently  available  actuarial  information,  compared  to  pension  expense  of  less  than 
$0.1 million (before settlement expense) recognized in 2016. 

The nonunion defined benefit pension plan assets include investments in cash equivalents, equity mutual funds, and equity 
and income securities totaling $108.6 million which are reported at fair value based on quoted market prices (i.e., classified 
as  Level 1  investments  in  the  fair  value  hierarchy).  The  remaining  nonunion  defined  benefit  pension  plan  assets  of 
$36.2 million  are debt  instruments,  primarily  corporate  debt  and  mortgage-backed  instruments,  for which  fair value  is 
determined by a pricing service using a market approach with inputs derived from observable market data (i.e., classified 
as Level 2 investments in the fair value hierarchy). We reviewed the pricing methodology used by the third-party pricing 
service and reviewed for reasonableness the fair value of the Level 2 pension investments which were priced using daily 
bid prices. 

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Insurance Reserves 
We are self-insured up to certain limits for workers’ compensation and certain third-party casualty claims. For 2016 and 
2015, our self-insurance limits are effectively $1.0 million for each workers’ compensation loss and generally $1.0 million 
for  each  third-party  casualty  loss.  Certain  of  our  subsidiaries  have  lower  deductibles  on  their  insurance  for  workers’ 
compensation and third-party casualty claims. Workers’ compensation and third-party casualty claims liabilities, which 
are reported in accrued expenses, totaled $85.9 million at December 31, 2016 and 2015. We do not discount our claims 
liabilities. 

Liabilities  for  self-insured  workers’  compensation  and  third-party  casualty  claims  are  based  on  the  case-basis  reserve 
amounts plus an estimate of loss development and incurred but not reported (“IBNR”) claims, which is developed from 
an independent actuarial analysis. The process of determining reserve requirements utilizes historical trends and involves 
an evaluation of claim frequency and severity, claims management, and other factors. Case reserves established in prior 
years  are  evaluated  as  loss  experience  develops  and  new  information  becomes  available.  Adjustments  to  previously 
estimated case reserves are reflected in financial results in the periods in which they are made. Aggregate reserves represent 
the best estimate of the costs of claims incurred, and it is possible that the ultimate liability may differ significantly from 
such estimates, as a result of a number of factors, including increases in medical costs and other case-specific factors. A 
10%  increase  in  the  estimate  of  IBNR  would  increase  total  2016  expense  for  workers’  compensation  and  third-party 
casualty  claims  by  approximately  $4.0  million.  The  actual  claims  payments  are  charged  against  our  accrued  claims 
liabilities and have been reasonable with respect to the estimates of the related liabilities. 

RECENT ACCOUNTING PRONOUNCEMENTS 

New accounting rules and disclosure requirements can significantly impact our reported results and the comparability of 
financial  statements.  Accounting  pronouncements  which  have  been  issued  but  are  not  yet  effective  for  our  financial 
statements are disclosed in Note B to our consolidated financial statements in Part II, Item 8 of this Annual Report on 
Form 10-K. 

In May 2014, the Financial Accounting Standards Board (the “FASB”) issued an accounting pronouncement related to 
revenue recognition (ASC Topic 606), which amends the guidance in former ASC Topic 605, Revenue Recognition. The 
new standard provides a single comprehensive revenue recognition model for all contracts with customers and contains 
principles to apply to determine the measurement of revenue and timing of when it is recognized. In July 2015, the FASB 
announced its decision to defer the effective date of the new standard for one year, making the standard effective for us on 
January 1, 2018. We plan to adopt this standard using the modified retrospective approach, which requires the effects of 
adoption to be reflected in beginning retained earnings, and we do not expect a significant impact on our consolidated 
financial statements. 

In February 2016, the FASB issued an accounting pronouncement creating ASC Topic 842, Leases. The amendment is 
effective for us beginning January 1, 2019. The update will require many operating leases to be reflected as liabilities with 
associated right-of-use assets in our consolidated balance sheet. We are currently assessing the impact this update will 
have on our consolidated financial statements. 

An amendment to ASC Topic 718, Compensation – Stock Compensation, was issued to simplify the accounting for share-
based compensation, which will require the income tax effects of awards to be recognized in the statement of operations 
when awards vest or are settled and will allow employers to make a policy election to account for forfeitures as they occur. 
We are required to adopt the amendment in the first quarter of 2017. Subsequent to adoption, we may experience volatility 
in our income tax provision as a result of recording all excess tax benefits and tax deficiencies in the income statement 
upon settlement of awards, which is primarily during the second quarter of each year. All other adopted provisions of the 
amendment are not expected to have a significant impact on our consolidated financial statements, including our election 
to record forfeitures as they occur. 

Management believes that there is no other new accounting guidance issued but not yet effective that is expected to have 
a  material  effect  on  our  future  results  of  operations  or  financial  position.  However,  there  are  new  proposals  under 
development by the standard setting bodies which, if and when enacted, may have a significant impact on our financial 
statements.  

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ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

We  are  exposed  to  market  risk  from  changes  in  certain  interest  rates,  prices  of  diesel  fuel,  prices  of  equity  and  debt 
securities, and foreign currency exchange rates. These market risks arise in the normal course of business, as we do not 
engage in speculative trading activities. 

Interest Rate Risk 

At December 31, 2016 and 2015, cash, cash equivalents, and short-term investments subject to fluctuations in interest rates 
totaled $172.1 million and $228.0 million, respectively. The weighted-average yield on cash, cash equivalents, and short-
term investments was 0.8% in 2016 and 0.6% in 2015. Interest income totaled $1.5 million and $1.3 million in 2016 and 
2015, respectively. 

Under our amended and restated credit agreement (the “Amended and Restated Credit Agreement”) as further described 
in Financing Arrangements of the Liquidity and Capital Resources section of MD&A in Part II, Item 7 of this Annual 
Report on Form 10-K, we have a revolving credit facility (the “Credit Facility”) which had an initial maximum credit 
amount of $150.0 million, including a swing line facility and a letter of credit sub-facility providing for the issuance of 
letters of credit up to an aggregate amount of $20.0 million. The Credit Facility allows us to request additional revolving 
commitments  or  incremental  term  loans  thereunder  up  to  an  aggregate  additional  amount  of  $75.0  million,  subject  to 
certain additional conditions as provided in the Amended and Restated Credit Agreement. Principal payments under the 
Credit  Facility  are  due  upon  maturity  of  the  facility  on  January  2,  2020;  however,  borrowings  may  be  repaid  at  our 
discretion in whole or in part at any time, without penalty, subject to required notice periods and compliance with minimum 
prepayment amounts. Borrowings under the Amended and Restated Credit Agreement can either be, at our election: (i) at 
the Alternate Base Rate (as defined in the Amended and Restated Credit Agreement) plus a spread; or (ii) at the Eurodollar 
Rate (as defined in the Amended and Restated Credit Agreement) plus a spread. The applicable spread is dependent upon 
our Adjusted Leverage Ratio (as defined in the Amended and Restated Credit Agreement). 

We have a five-year interest rate swap agreement with a $50.0 million notional amount maturing on January 2, 2020.  The 
interest rate swap requires us to pay interest of 1.85% to the counterparty in exchange for receipts of one-month LIBOR 
interest payments and effectively converts $50.0 million of borrowings under the Credit Facility to fixed-rate debt with a 
per annum rate of 3.35% assuming the margin currently in effect on the Credit Facility as of December 31, 2016. The 
remaining $20.0 million of revolving credit borrowings under the Credit Facility are exposed to changes in market interest 
rates (LIBOR). 

Our  accounts  receivable  securitization  program,  which  matures  on  January  2,  2018,  provides  cash  proceeds  of 
$100.0 million and has an accordion feature allowing us to request additional borrowings up to $25.0 million, subject to 
certain conditions. Under this program, certain of our subsidiaries continuously sell a designated pool of trade accounts 
receivables  to  a  wholly  owned  subsidiary  which,  in  turn,  may  borrow  funds  on  a  revolving  basis.  During  2015,  we 
borrowed $35.0 million under the accounts receivable securitization program to provide additional funds for investing in 
our subsidiaries’ capital needs and to maintain flexibility for our growth initiatives. Borrowings under the facility bear 
interest based on LIBOR, plus a margin, and an annual facility fee, and are considered to be priced at market for debt 
instruments having similar terms and collateral requirements. We are required to make monthly interest payments, with 
remaining  principal  outstanding  due  upon  the  maturity  of  the  borrowing  in  January  2018.  Our  accounts  receivable 
securitization program is further described in Financing Arrangements of the Liquidity and Capital Resources section of 
MD&A in Part II, Item 7 of this Annual Report on Form 10-K. 

We also have notes payable arrangements, through ABF Freight System, Inc., to finance revenue equipment purchases as 
disclosed under Financing Arrangements of the Liquidity and Capital Resources section of MD&A in Part II, Item 7 of 
this Annual Report on Form 10-K. The promissory notes specify the terms of the agreements, including monthly payments 
which are not subject to interest rate changes. However, we could enter into additional notes payable arrangements that 
will be impacted by changes in interest rates until the transactions are finalized. 

63 

 
 
 
 
 
 
 
 
 
The following table provides information about our Credit Facility, interest rate swap, accounts receivable securitization 
program, and notes payable obligations as of December 31, 2016 and 2015. The table presents future principal cash flows 
and related weighted-average interest rates by contractual maturity dates. The fair value of the variable rate debt obligations 
approximate the amounts recorded in the consolidated balance sheets at December 31, 2016 and 2015. Fair value of the 
notes  payable  was  determined  using  a  present  value  income  approach  based  on  quoted  interest  rates  from  lending 
institutions with which we would enter into similar transactions. The Credit Facility and accounts receivable securitization 
program borrowings currently carry a variable interest rate based on LIBOR, plus a margin, that is considered to be priced 
at market for debt instruments having similar terms and collateral requirements. Interest rates for the contractual maturity 
dates of our variable rate debt and interest rate swap are based on the LIBOR swap curve, plus the anticipated applicable 
margin. 

Contractual Maturity Date 
 Year Ended December 31 

2017 

2018 

2019 

2020 

2021 

  Thereafter   

Total 

(in thousands, except interest rates) 

December 31 

2016 

Fair 
  Value 

2015 

      Fair 
  Value 

  Total 

(in thousands) 

Fixed-rate debt: 

Notes 
payable 

  $  63,953    $  46,047 

  $  19,262 

  $   5,149 

  $  3,584 

  $ 

 37 

  $ 138,032    $ 137,503    $ 106,703    $ 106,495   

Weighted-
average 
interest rate  

 2.15  %   

 2.22  %    

 2.35  %   

2.40  %  

  2.40  %   

2.90  %   

Variable-rate 
debt: 

Credit 
Facility 

  $  — 

  $  — 

  $  — 

  $  70,000 

  $ 

 — 

  $ 

— 

  $  70,000    $  70,000    $  70,000    $  70,000   

Projected 
interest rate  

 2.46  %   

 3.06  %    

 3.45  %     

 3.57  %    

 —  %     

—  %   

Accounts 
receivable 
securitization 
program 

   $  — 

   $  35,000 

   $ 

 — 

   $  — 

   $  — 

   $ 

— 

  $  35,000    $  35,000    $  35,000    $  35,000   

Projected 
interest rate  

Interest rate 
swap(1) 

Fixed interest 
payments 
Fixed 
interest rate  

  $ 

 1.79  %   

 2.13  %   

 —  %   

—  % 

  —  %  

—  %   

 938 

  $ 

 938 

  $ 

 938 

  $ 

 3 

  $ 

 — 

  $ 

— 

  $

—    $

—    $

—    $

—   

 1.85  %   

 1.85  %    

 1.85  %     

 1.85  %    

 —  %     

—  %   

Variable 
interest 
receipts 

   $ 

 488 

   $ 

 789 

  $ 

 991 

   $ 

 3 

   $ 

 — 

   $ 

— 

  $

—    $

—    $

—    $

—   

Projected 
interest rate  

 0.96  %   

 1.56  %   

 1.95  %   

 2.07  % 

 —  %  

—  %   

(1)  Our interest rate swap is recorded at fair value in other long-term liabilities in the consolidated balance sheet. The fair value of the 

interest rate swap was a liability of $0.5 million and $0.9 million at December 31, 2016 and 2015, respectively.  

We  have  capital  lease  arrangements  to  finance  certain  equipment  and  real  estate  as  disclosed  under  Financing 
Arrangements  of  the  Liquidity  and  Capital  Resources  section  of  MD&A  in  Part II, Item  7  of  this  Annual  Report  on 
Form 10-K. The monthly base rent for the lease terms is specified in the lease agreements and is not subject to interest rate 
changes. However, we could enter into additional capital lease arrangements that will be impacted by changes in interest 
rates until the transactions are finalized. 

Liabilities associated with the nonunion defined benefit pension plan, the supplemental benefit plan, and the postretirement 
health benefit plan are remeasured on an annual basis (and upon curtailment or settlement, if applicable) based on discount 
rates  which  are  determined  by  matching  projected  cash  distributions  from  the  plans  with  the  appropriate  high-quality 
corporate bond yields in a yield curve analysis. Changes in high-quality corporate bond yields will impact interest expense 
associated with the benefit plans as well as the amount of liabilities recorded as further described in the Critical Accounting 
Policies section of MD&A in Part II, Item 7 of this Annual Report on Form 10-K. 

64 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
      
 
      
 
       
 
       
 
       
 
       
 
       
 
    
      
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
Other Market Risks 

Financial instruments that potentially subject us to concentrations of credit risk consist primarily of cash, cash equivalents, 
and short-term investments. We reduce credit risk by maintaining cash deposits primarily in FDIC-insured accounts and 
placing  unrestricted  short-term  investments  primarily  in  FDIC-insured  certificates  of  deposit  with  varying  original 
maturities of ninety-one days to one year. However, certain cash deposits and certificates of deposit exceed federally-
insured  limits.  At  December  31,  2016  and  2015,  we  had  cash,  cash  equivalents,  and  certificates  of  deposit  totaling 
$39.9 million and $69.9 million, respectively, which were not FDIC insured. 

Equity and fixed income assets held in the qualified nonunion defined benefit pension plan trust are subject to market risk. 
Plan  assets  include  investments  in  cash  equivalents,  equity  mutual  funds,  and  equity  and  income  securities  totaling 
$108.6 million and $110.3 million at December 31, 2016 and 2015, respectively, which are reported at fair value based on 
quoted market prices. The remaining plan assets are debt instruments of $36.2 million and $26.7 million at December 31, 
2016  and  2015,  respectively,  consisting  primarily  of  corporate  debt  instruments,  mortgage-backed  instruments,  and 
treasury instruments for which fair value is determined by a pricing service using a market approach with inputs derived 
from observable market data. Declines in the value of plan assets resulting from instability in the financial markets, general 
economic downturn, or other economic factors beyond our control could further diminish the funded status of the nonunion 
defined  benefit  pension  plan  and  potentially  require  a  significant  increase  in  contributions  to  the  plan.  An  increase  in 
required contributions to the nonunion defined benefit pension plan may adversely impact our financial condition and 
liquidity. Substantial investment losses on plan assets would increase nonunion pension expense in the years following the 
losses. Investment returns that differ from expected returns are amortized to expense over the remaining active service 
period of plan participants. An increase in nonunion pension expense may adversely impact our results of operations. 

A portion of the cash surrender value of variable life insurance policies, which are intended to provide funding for long-
term nonunion benefit arrangements such as the supplemental benefit plan and certain deferred compensation plans, have 
investments,  through  separate  accounts,  in  equity  and  fixed  income  securities  and,  therefore,  are  subject  to  market 
volatility. The portion of cash surrender value of life insurance policies subject to market volatility was $20.1 million and 
$18.4 million at December 31, 2016 and 2015, respectively. A 10% change in market value of these investments would 
have a $2.0 million impact on income before income taxes. 

We are subject to market risk for increases in diesel fuel prices; however, this risk is mitigated by fuel surcharge revenues, 
which are charged based on an index of national diesel fuel prices. When fuel surcharges constitute a higher proportion of 
the total freight rate paid, customers are less receptive to increases in base freight rates. Prolonged periods of inadequate 
base rate improvements adversely impact operating results, as elements of costs, including contractual wage rates, continue 
to  increase  annually.  We  have  not  historically  engaged  in  a  program  for  fuel  price  hedging  and  had  no  fuel  hedging 
agreements outstanding at December 31, 2016 and 2015. 

Operations outside of the United States are not significant to total revenues or assets, and, accordingly, we do not have a 
formal foreign currency risk management policy. Revenues from non-U.S. operations amounted to approximately 4% of 
total consolidated revenues for 2016 and 2015. Foreign currency exchange rate fluctuations have not had a material impact 
on our consolidated financial statements and they are not expected to in the foreseeable future. We have not entered into 
any foreign currency forward exchange contracts or other derivative financial instruments to hedge the effects of adverse 
fluctuations in foreign currency exchange rates. 

65 

 
 
 
 
 
 
 
 
ITEM 8. 

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

The following information is included in this Item 8: 

Report of Independent Registered Public Accounting Firm 

Consolidated Balance Sheets as of December 31, 2016 and 2015 

Consolidated Statements of Operations for each of the three years in the period ended December 31, 2016 

Consolidated Statements of Comprehensive Income for each of the three years in the period ended December 31, 

2016 

Consolidated Statements of Stockholders’ Equity for each of the three years in the period ended December 31, 

2016 

Consolidated Statements of Cash Flows for each of the three years in the period ended December 31, 2016 

Notes to Consolidated Financial Statements 

67

68

69

70

71

72

73

66 

 
 
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

The Board of Directors and Stockholders of ArcBest Corporation 

We have audited the accompanying consolidated balance sheets of ArcBest Corporation as of December 31, 2016 and 
2015, and the related consolidated statements of operations, comprehensive income, stockholders' equity, and cash flows 
for each of the three years in the period ended December 31, 2016. Our audits also included the financial statement schedule 
listed  in  Part  IV,  Item  15(a)(2).  These  financial  statements  and  schedule  are  the  responsibility  of  the  Company's 
management. Our responsibility is to express an opinion on these financial statements and schedule based on our audits. 

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United 
States).  Those  standards  require  that  we  plan  and  perform  the  audit  to  obtain  reasonable  assurance  about  whether  the 
financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting 
the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used 
and significant estimates  made by management, as well as evaluating the overall financial statement presentation. We 
believe that our audits provide a reasonable basis for our opinion. 

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial 
position of ArcBest Corporation at December 31, 2016 and 2015, and the consolidated results of its operations and its cash 
flows for each of the three years in the period ended December 31, 2016, in conformity with U.S. generally accepted 
accounting principles.  Also, in our opinion, the related financial statement schedule, when considered in relation to the 
basic financial statements taken as a whole, presents fairly in all material respects the information set forth therein. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States),  ArcBest  Corporation’s  internal  control  over  financial  reporting  as  of  December  31,  2016,  based  on  criteria 
established  in  Internal  Control-Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway  Commission  (2013  framework)  and  our  report  dated  February  28,  2017  expressed  an  unqualified  opinion 
thereon. 

/s/ Ernst & Young LLP 
Tulsa, Oklahoma 
February 28, 2017 

67 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
ARCBEST CORPORATION 
CONSOLIDATED BALANCE SHEETS 

ASSETS 
CURRENT ASSETS 

Cash and cash equivalents 
Short-term investments 
Restricted cash 
Accounts receivable, less allowances (2016 – $5,437; 2015 – $4,825) 
Other accounts receivable, less allowances (2016 – $849; 2015 – $1,029) 
Prepaid expenses 
Deferred income taxes 
Prepaid and refundable income taxes 
Other 

TOTAL CURRENT ASSETS 

PROPERTY, PLANT AND EQUIPMENT 

Land and structures 
Revenue equipment 
Service, office, and other equipment 
Software 
Leasehold improvements 

Less allowances for depreciation and amortization 

PROPERTY, PLANT AND EQUIPMENT, net 

GOODWILL 
INTANGIBLE ASSETS, net 
OTHER LONG-TERM ASSETS 

TOTAL ASSETS 

LIABILITIES AND STOCKHOLDERS’ EQUITY 
CURRENT LIABILITIES 

Accounts payable 
Income taxes payable 
Accrued expenses 
Current portion of long-term debt 

TOTAL CURRENT LIABILITIES 
LONG-TERM DEBT, less current portion 
PENSION AND POSTRETIREMENT LIABILITIES 
OTHER LONG-TERM LIABILITIES 
DEFERRED INCOME TAXES 
STOCKHOLDERS’ EQUITY 

Common stock, $0.01 par value, authorized 70,000,000 shares; issued 2016: 28,174,424 shares; 2015: 
27,938,319 shares 
Additional paid-in capital 
Retained earnings 
Treasury stock, at cost, 2016: 2,565,399 shares; 2015: 2,080,187 shares 
Accumulated other comprehensive loss 

TOTAL STOCKHOLDERS’ EQUITY 

TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY 

The accompanying notes are an integral part of the consolidated financial statements. 

December 31 

2016 

2015 

(in thousands, except share data) 

  $ 

 114,280 
 56,838 
 962 
 260,643 
 13,334 
 22,124 
 39,599 
 9,909 
 4,300 
 521,989 

 305,507 
 743,860 
 154,119 
 120,877 
 27,337 
    1,351,700 
 819,174 
 532,526 
 108,875 
 80,507 
 66,095 
  $   1,309,992 

  $ 

 133,301 
 — 
 190,024 
 64,143 
 387,468 
 179,530 
 35,848 
 16,790 
 91,459 

$ 

$ 

$ 

 164,973   
 61,597   
 1,384   
 236,097   
 6,718   
 20,801   
 38,443   
 18,134   
 3,936   
 552,083   

 273,839   
 699,844   
 145,286   
 127,010   
 25,419   
 1,271,398   
 788,351   
 483,047   
 96,465   
 76,787   
 54,527   
 1,262,909   

 130,869   
 91   
 188,727   
 44,910   
 364,597   
 167,599   
 51,241   
 12,689   
 78,055   

 282 
 314,916 
 387,161 
 (80,045) 
 (23,417) 
 598,897 
  $   1,309,992 

 279   
 309,653   
 376,827   
 (70,535) 
 (27,496) 
 588,728   
 1,262,909   

$ 

68 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
    
  
 
 
 
 
  
 
 
  
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
ARCBEST CORPORATION 
CONSOLIDATED STATEMENTS OF OPERATIONS 

REVENUES 

OPERATING EXPENSES 

OPERATING INCOME 

OTHER INCOME (COSTS) 

Interest and dividend income 
Interest and other related financing costs 
Other, net 

TOTAL OTHER INCOME (COSTS) 

Year Ended December 31 
2014 
2015 
2016 
(in thousands, except share and per share data) 

  $   2,700,219 

 $   2,666,905  $ 

 2,612,693  

 2,671,249  

 2,591,409  

 2,543,454  

 28,970 

 75,496 

 69,239  

 1,523 
 (5,150)
 2,944 
 (683)

 1,284 
 (4,400)
 354 
 (2,762)

 851  
 (3,190) 
 3,712  
 1,373  

INCOME BEFORE INCOME TAXES 

 28,287 

 72,734 

 70,612  

INCOME TAX PROVISION 

NET INCOME 

EARNINGS PER COMMON SHARE(1) 

Basic 
Diluted 

AVERAGE COMMON SHARES OUTSTANDING 

Basic 
Diluted 

 9,635 

 27,880 

 24,435  

  $ 

 18,652 

 $ 

 44,854  $ 

 46,177  

  $ 
  $ 

 0.72 
 0.71 

 $ 
 $ 

 1.71  $ 
 1.67  $ 

 1.69  
 1.69  

   25,751,544 
   26,256,570 

    26,013,716 
    26,530,127 

 25,993,255  
 25,993,612  

CASH DIVIDENDS DECLARED PER COMMON SHARE 

  $ 

 0.32 

 $ 

 0.26  $ 

 0.15  

(1)  The Company uses the two-class method for calculating earnings per share. See Note L. 

The accompanying notes are an integral part of the consolidated financial statements. 

69 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
    
     
    
  
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
  
   
  
 
 
 
 
 
 
 
 
  
   
  
 
  
   
  
 
  
   
  
 
  
   
  
 
 
   
 
   
 
   
 
 
  
   
  
 
 
 
 
 
  
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
ARCBEST CORPORATION 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 

NET INCOME 

$ 

OTHER COMPREHENSIVE INCOME (LOSS), net of tax 

2016 

Year Ended December 31 
2015 
(in thousands) 
 44,854 

 $ 

 18,652  $ 

2014 

 46,177   

Pension and other postretirement benefit plans: 
Net actuarial loss, net of tax of: (2016 – $805; 2015 – $4,798; 2014 – $8,639) 
Pension settlement expense, net of tax of: (2016 – $1,256; 2015 – $1,246; 2014 – $2,565) 
Amortization of unrecognized net periodic benefit costs, net of tax of: (2016 – $1,849; 
2015 – $1,571; 2014 – $979) 
Net actuarial loss 
Prior service credit 

 (1,267)
 1,973 

 (7,535)
 1,956 

     (13,567) 
 4,030  

 3,021 
 (116)

 2,585 
 (116)

 1,652  
 (116) 

Interest rate swap and foreign currency translation: 
Change in unrealized income (loss) on interest rate swap, net of tax of: (2016 – $139; 
2015 – $126; 2014 – $226) 
Change in foreign currency translation, net of tax of: (2016 – $149 ; 2015 – $451; 2014 – 
$137) 

 216 

 252 

 (195)

 (712)

 (350) 

 (216) 

OTHER COMPREHENSIVE INCOME (LOSS), net of tax 

 4,079 

 (4,017)

 (8,567) 

TOTAL COMPREHENSIVE INCOME 

$ 

 22,731  $ 

 40,837 

 $ 

 37,610  

The accompanying notes are an integral part of the consolidated financial statements. 

70 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
    
     
  
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
   
 
 
  
  
   
  
  
   
 
 
 
 
 
 
  
  
   
 
   
 
 
 
 
 
 
 
 
  
  
   
 
 
 
 
 
 
ARCBEST CORPORATION 
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY 

  Additional  

  Common Stock       Paid-In 
     Shares      Amount      Capital 

  Retained 
      Earnings      Shares       Amount       

  Treasury Stock 

  Accumulated   
Other 
     Comprehensive  
Loss 

Total 
     Equity 

Balance at December 31, 2013 

    27,507 

 $ 

 275 

$   296,133 

 $   296,735     1,678 

 $   (57,770)

 $ 

 (14,912)

(in thousands) 

Net income 

Other comprehensive loss, net of tax 
Issuance of common stock under share-
based compensation plans 
Tax effect of share-based compensation 
plans 

Share-based compensation expense 

Dividends declared on common stock 

 46,177 

 (8,567)

 215 

 2 

 1,032 

 (1,118)

 6,998 

 (4,102)

Balance at December 31, 2014 

    27,722 

 $ 

 277 

$   303,045 

 $   338,810     1,678 

 $   (57,770)

 $ 

 (23,479)

Net income 

Other comprehensive loss, net of tax 
Issuance of common stock under share-
based compensation plans 
Tax effect of share-based compensation 
plans 

Share-based compensation expense 

Purchase of treasury stock 

Dividends declared on common stock 

 216 

 2 

 (2)

 (1,419)

 8,029 

 44,854 

 (4,017)

 402 

 (12,765)

 (6,837)

Balance at December 31, 2015 

    27,938 

 $ 

 279 

$   309,653 

 $   376,827 

    2,080 

 $   (70,535)

 $ 

 (27,496)

Net income 

Other comprehensive income, net of tax 
Issuance of common stock under share-
based compensation plans 
Tax effect of share-based compensation 
plans 

Share-based compensation expense 

Purchase of treasury stock 

Dividends declared on common stock 

 236 

 3 

 (3)

 (2,322)

 7,588 

 18,652 

 4,079 

 485 

 (9,510)

 (8,318)

Balance at December 31, 2016 

    28,174 

 $ 

 282 

$   314,916 

 $   387,161 

    2,565 

 $   (80,045)

 $ 

 (23,417)

The accompanying notes are an integral part of the consolidated financial statements. 

$   520,461  
 46,177  
 (8,567) 

 1,034  

 (1,118) 
 6,998  
 (4,102) 
$   560,883  
 44,854  
 (4,017) 

 —  

 (1,419) 
 8,029  
 (12,765) 
 (6,837) 
$   588,728  
 18,652  
 4,079  

 —  

 (2,322) 
 7,588  
 (9,510) 
 (8,318) 
$   598,897  

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ARCBEST CORPORATION 
CONSOLIDATED STATEMENTS OF CASH FLOWS 

2016 

Year Ended December 31 
2015 
(in thousands) 

2014 

OPERATING ACTIVITIES 

Net income 
Adjustments to reconcile net income to net cash provided by operating activities: 

$   18,652  $ 

 44,854 

 $   46,177  

Depreciation and amortization 
Amortization of intangibles 
Impairment of long-lived assets 
Pension settlement expense 
Share-based compensation expense 
Provision for losses on accounts receivable 
Deferred income tax provision 
Gain on sale of property and equipment 

Changes in operating assets and liabilities: 

Receivables 
Prepaid expenses 
Other assets 
Income taxes 
Accounts payable, accrued expenses, and other liabilities 

NET CASH PROVIDED BY OPERATING ACTIVITIES 

INVESTING ACTIVITIES 

Purchases of property, plant and equipment, net of financings 
Proceeds from sale of property and equipment 
Purchases of short-term investments 
Proceeds from sale of short-term investments 
Business acquisitions, net of cash acquired 
Proceeds from sale of subsidiaries 
Capitalization of internally developed software 

NET CASH USED IN INVESTING ACTIVITIES 

FINANCING ACTIVITIES 

Borrowings under credit facilities 
Borrowings under accounts receivable securitization program 
Payments on long-term debt 
Net change in book overdrafts 
Net change in restricted cash 
Deferred financing costs 
Payment of common stock dividends 
Purchases of treasury stock 
Proceeds from the exercise of stock options 

NET CASH USED IN FINANCING ACTIVITIES 

 98,814 
 4,239 
 6,244 
 3,229 
 7,588 
 1,643 
 9,522 
 (3,335) 

 89,040 
 4,002 
 — 
 3,202 
 8,029 
 998 
 16,435 
 (2,225)

 81,870  
 4,352  
 —  
 6,595  
 6,998  
 1,942  
 4,692  
 (1,461)  

    (25,570) 
 (1,393) 
 (4,355) 
 6,236 
    (11,256) 
    110,258 

 4,242 
 362 
 1,090 
 (8,918)
 (15,092)
    146,019 

     (26,892)  
 (1,888)  
 889  
     (11,972)  
 32,464  
     143,766  

    (68,271) 
 8,804 
    (69,400) 
 74,167 
    (24,780) 
 2,780 
    (10,472) 
    (87,172) 

 (78,425)
 6,639 
 (61,363)
 45,831 
 (29,813)
 — 
 (8,512)
   (125,643)

     (35,483)  
 4,928  
     (45,831)  
 35,853  
 (2,647)  
 —  
 (8,418)  
     (51,598)  

 — 
 — 
    (52,202) 
 (4,171) 
 422 
 — 
 (8,318) 
 (9,510) 
 — 
    (73,779) 

 70,000 
 35,000 
   (100,813)
 3,843 
 2 
 (875)
 (6,837)
 (12,765)
 — 
 (12,445)

 —  
 —  
     (40,440)  
 2,486  
 516  
 (76)  
 (4,102)  
 —  
 1,136  
     (40,480)  

NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS 

Cash and cash equivalents at beginning of period 

CASH AND CASH EQUIVALENTS AT END OF PERIOD 

 7,931 
    (50,693) 
    157,042 
    164,973 
$  114,280  $   164,973 

 51,688  
     105,354  
 $  157,042  

NONCASH INVESTING ACTIVITIES 

Equipment financed 
Accruals for equipment received 

$   83,366  $ 
 397  $ 
$ 

 80,592 
 748 

 $   55,325  
 928  
 $ 

The accompanying notes are an integral part of the consolidated financial statements. 

72 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
    
     
  
 
 
 
 
 
  
 
 
  
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
 
 
  
  
  
  
   
  
  
   
  
  
  
   
 
 
   
 
 
 
 
   
 
 
 
  
  
  
  
   
  
  
  
   
  
   
  
  
   
  
   
 
 
   
 
 
 
 
   
 
 
 
  
  
  
   
 
  
  
   
  
  
   
  
  
   
  
  
   
 
  
  
   
  
 
 
   
 
 
 
 
   
 
  
   
 
 
   
 
 
 
 
   
 
 
 
  
 
 
ARCBEST CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

NOTE A – ORGANIZATION AND DESCRIPTION OF THE BUSINESS AND FINANCIAL STATEMENT 
PRESENTATION 

Organization and Description of Business 

ArcBest  Corporation®  (the  “Company”)  is  the  parent  holding  company  of  businesses  providing  integrated  logistics 
solutions. On November 3, 2016, the Company announced its plan to implement a new corporate structure to unify its 
sales, pricing, customer service, marketing, and capacity sourcing functions, and to allow the Company to operate as one 
logistics provider under the ArcBestSM brand. Under the new structure, the Company’s operations are conducted through 
its three reportable operating segments:  

  Asset-Based  (formerly  the  Freight  Transportation  segment),  which  consists  of  ABF  Freight  System,  Inc.  and 

certain other subsidiaries;  

  ArcBest,  which  represents  the  consolidation  of  the  operations  of  the  former  Premium  Logistics  (Panther), 
Transportation Management (ABF Logistics), and Household Goods Moving Services (ABF Moving) segments; 
and  

  FleetNet (formerly the Emergency & Preventative Maintenance segment).  

References to the Company in this Annual Report on Form 10-K are primarily to the Company and its subsidiaries on a 
consolidated basis. 

The Asset-Based segment represented approximately 70% of the Company’s 2016 revenues before other revenues and 
intercompany  eliminations.  As  of  December 2016,  approximately  77%  of  the  Asset-Based  segment’s  employees  were 
covered under a collective bargaining agreement, the ABF National Master Freight Agreement (the “ABF NMFA”), with 
the International Brotherhood of Teamsters (the “IBT”) which extends through March 31, 2018. The ABF NMFA included 
a 7% wage rate reduction upon the November 3, 2013 implementation date, followed by wage rate increases of 2% on 
July 1 in each of the next three years, which began in 2014, and a 2.5% increase on July 1, 2017; a one-week reduction in 
annual compensated vacation effective for employee anniversary dates on or after April 1, 2013; the option to expand the 
use  of  purchased  transportation;  and  increased  flexibility  in  labor  work  rules.  The  ABF  NMFA  and  the  related 
supplemental agreements provide for continued contributions to various multiemployer health, welfare, and pension plans 
maintained for the benefit of the Asset-Based segment employees who are members of the IBT. The estimated net effect 
of the November 3, 2013 wage rate reduction and the benefit rate increase which was applied retroactively to August 1, 
2013 was an initial reduction of approximately 4% to the combined total contractual wage and benefit rate under the ABF 
NMFA. Following the initial reduction, the combined contractual wage and benefit contribution rate under the ABF NMFA 
is estimated to increase approximately 2.5% on a compounded annual basis throughout the contract period which extends 
through March 31, 2018.  

On September 2, 2016, the ArcBest segment acquired Logistics & Distribution Services, LLC (“LDS”), a private logistics 
and distribution company, in a transaction valued at $25.0 million (subject to post-closing adjustments), reflecting net cash 
consideration of $17.0 million paid at closing and an additional $8.0 million of contingent consideration to be paid over 
the next two years based upon the achievement of certain financial targets. On December 1, 2015, the ArcBest segment 
acquired  Bear  Transportation  Services,  L.P.  (“Bear”),  a  privately-owned  truckload  brokerage  firm,  for  net  cash 
consideration of $24.4 million (subject to post-closing adjustments). On January 2, 2015, the ArcBest segment acquired 
Smart  Lines  Transportation  Group,  LLC  (“Smart  Lines”),  a  privately-owned  truckload  brokerage  firm,  for  net  cash 
consideration of $5.2 million. On April 30, 2014, the Company acquired a privately-owned business which is reported 
within the FleetNet reporting segment for net cash consideration of $2.6 million. As these acquired businesses are not 
significant to the Company’s consolidated operating results and financial condition, pro forma financial information and 
the  purchase  price  allocations  of  acquired  assets  and  liabilities  have  not  been  presented.  The  results  of  the  acquired 
operations subsequent to the respective acquisition dates have been included in the accompanying consolidated financial 
statements. The Company is in the process of making a final determination of acquired assets and liabilities for the LDS 
transaction and the provisional measurements are subject to change during the measurement period. 

On December 30, 2016, the Company divested certain subsidiaries associated with its ArcBest segment in a transaction 
valued at $4.8 million, reflecting $2.8 million in net cash consideration and $2.0 million in contingent consideration. The 
subsidiaries are not significant to the Company’s consolidated operating results and financial condition. 

73 

 
 
 
 
 
 
 
Financial Statement Presentation 

Consolidation:  The  consolidated  financial  statements  include  the  accounts  of  the  Company  and  its  subsidiaries.  All 
significant intercompany accounts and transactions are eliminated in consolidation. 

Segment  Information:  The  Company  uses  the  “management  approach”  for  determining  its  reportable  segment 
information. The management approach is based on the way management organizes the reportable segments within the 
Company  for  making  operating  decisions  and  assessing  performance.  See  Note  M  for  further  discussion  of  segment 
reporting. 

Use of Estimates: The preparation of financial statements in conformity with accounting principles generally accepted in 
the United States requires management to make estimates and assumptions that affect the amounts reported in the financial 
statements and accompanying notes. Actual amounts may differ from those estimates. 

Restatements: Certain restatements have been made to the prior year’s operating segment data to conform to the current 
year presentation, which reflects our new corporate structure. Segment revenues and expenses were adjusted to eliminate 
certain intercompany charges consistent with the manner in which they are reported under the new corporate structure. 
There was no impact on the Company’s consolidated revenues, operating expenses, operating income, or earnings per 
share as a result of the restatements. See Note O for further discussion of restructuring activities. 

NOTE B – ACCOUNTING POLICIES 

Cash, Cash Equivalents, and Short-Term Investments: Short-term investments that have a maturity of ninety days or 
less when purchased are considered cash equivalents. Variable rate demand notes are classified as cash equivalents, as the 
investments may be redeemed on a daily basis with the original issuer. Short-term investments consist of FDIC-insured 
certificates of deposit with original maturities greater than ninety days and remaining maturities less than one year. Interest 
and dividends related to cash, cash equivalents, and short-term investments are included in interest and dividend income.  

Restricted Cash: Cash that is pledged as collateral, primarily for the Company’s outstanding letters of credit, is classified 
as  restricted.  The  Company’s  letters  of  credit  are  primarily  issued  in  support  of  certain  workers’  compensation  and 
third-party casualty claims liabilities in various states in which the Company is self-insured. The restricted cash is classified 
consistent with the classification of the liabilities to which it relates and in accordance with the duration of the letters of 
credit. 

Restricted cash consisted of cash deposits at December 31, 2016 and 2015. Changes in the amount of restricted funds are 
reflected as financing activities in the consolidated statements of cash flows. 

Concentration of Credit Risk: The Company is potentially subject to concentrations of credit risk related to the portion 
of  its  unrestricted  and  restricted  cash,  cash  equivalents,  and  short-term  investments  which  is  not  federally  insured,  as 
further discussed in Note C. 

The Company’s services are provided primarily to customers throughout the United States and, to a lesser extent, Canada, 
Mexico, and other international locations. On a consolidated basis, the Company had no single customer representing more 
than 3% of its revenues in 2016, 2015, or 2014 or more than 7% of its accounts receivable balance at December 31, 2016 
and 2015. The Company performs ongoing credit evaluations of its customers and generally does not require collateral. 
Historically, credit losses have been within management’s expectations. 

Allowances: The Company maintains allowances for doubtful accounts, revenue adjustments, and deferred tax assets. The 
Company’s allowance for doubtful accounts represents an estimate of potential accounts receivable write-offs associated 
with recognized revenue based on historical trends and factors surrounding the credit risk of specific customers. Accounts 
receivable are written off against the allowance for doubtful accounts and revenue adjustments when accounts are turned 
over to a collection agency or when the accounts are determined to be uncollectible. The Company’s allowance for revenue 
adjustments  represents  an  estimate  of  potential  adjustments  associated  with  recognized  revenue  based  upon  historical 
trends and current information regarding trends and business changes. The Company’s valuation allowance for deferred 
tax assets is determined by evaluating whether it is more likely than not that the benefits of its deferred tax assets will be 

74 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
realized through future reversal of existing taxable temporary differences, taxable income in carryback years, projected 
future taxable income, or tax-planning strategies. 

Property, Plant and Equipment, Including Repairs and Maintenance: Purchases of property, plant and equipment are 
recorded  at  cost.  For  financial  reporting  purposes,  property,  plant  and  equipment  is  depreciated  principally  by  the 
straight-line method, using the following useful lives: structures – primarily 15 to 45 years; revenue equipment – 3 to 12 
years; and other equipment – 2 to 20 years. The Company utilizes tractors and trailers in its Asset-Based operations and 
trailers in its ArcBest segment operations. Tractors and trailers are commonly referred to as “revenue equipment” in the 
transportation business. The Company periodically reviews and adjusts, as appropriate, the residual values and useful lives 
of revenue equipment and other equipment. For tax reporting purposes, accelerated depreciation or cost recovery methods 
are used. Gains and losses on asset sales are reflected in the year of disposal. Exchanges of nonmonetary assets that have 
commercial  substance  are  measured  based  on  the  fair  value  of  the  assets  exchanged.  Tires  purchased  with  revenue 
equipment are capitalized as a part of the cost of such equipment, with replacement tires being expensed when placed in 
service. Repair and maintenance costs associated with property, plant and equipment are expensed as incurred if the costs 
do not extend the useful life of the asset. If such costs do extend the useful life of the asset, the costs are capitalized and 
depreciated over the appropriate remaining useful life. 

Computer Software Developed or Obtained for Internal Use, Including Web Site Development Costs: The Company 
capitalizes the costs of software acquired from third parties and qualifying internal computer software costs incurred during 
the application development stage. Costs incurred in the preliminary project stage and postimplementation-operation stage, 
which includes maintenance and training costs, are expensed as incurred. For financial reporting purposes, capitalized 
software costs are amortized by the straight-line method generally over 2 to 7 years. The amount of costs capitalized within 
any period is dependent on the nature of software development activities and projects in each period. 

Impairment Assessment of Long-Lived Assets: The Company reviews its long-lived assets, including property, plant 
and equipment and capitalized software, which are held and used in its operations, for impairment whenever events or 
changes in circumstances indicate that the carrying amount of the asset may not be recoverable. If such an event or change 
in circumstances is present, the Company will estimate the undiscounted future cash flows expected to result from the use 
of the asset and its eventual disposition. If the sum of the undiscounted future cash flows is less than the carrying amount 
of the related asset, the Company will recognize an impairment loss. The Company records impairment losses in operating 
income. 

Assets to be disposed of are reclassified as assets held for sale at the lower of their carrying amount or fair value less cost 
to sell. Assets held for sale primarily represent Asset-Based segment nonoperating properties, older revenue equipment, 
and other equipment. Adjustments to write down assets to fair value less the amount of costs to sell are reported in operating 
income. Assets held for sale are expected to be disposed of by selling the assets within the next 12 months. Gains and 
losses on property and equipment are reported in operating income. Assets held for sale of $1.2 million and $2.1 million 
are reported within other noncurrent assets as of December 31, 2016 and 2015, respectively. At December 31, 2016 and 
2015, management was not aware of any events or circumstances indicating the Company’s long-lived assets would not 
be recoverable. 

Goodwill and Intangible Assets: Goodwill represents the excess of the purchase price in a business combination over the 
fair value of net tangible and intangible assets acquired. Goodwill is not amortized, but rather is evaluated for impairment 
annually  or  more  frequently  if  indicators  of  impairment  exist.  The  Company’s  measurement  of  goodwill  impairment 
involves a comparison of the estimated fair value of a reporting unit to its carrying value. If the estimated fair value of the 
reporting unit is less than the carrying value, an estimate of the current fair values of all assets and liabilities is made to 
determine the amount of implied goodwill and, consequently, the amount of any goodwill impairment. Fair value is derived 
using  a  combination  of  valuation  methods,  including  earnings  before  interest,  taxes,  depreciation,  and  amortization 
(EBITDA) and revenue multiples (market approach) and the present value of discounted cash flows (income approach). 

Indefinite-lived  intangible  assets  are  also  not  amortized  but  rather  are  evaluated  for  impairment  annually  or  more 
frequently  if  indicators  of  impairment  exist.  If  the  carrying  amount  of  the  intangible  asset  exceeds  its  fair  value,  an 
impairment loss shall be recognized in an amount equal to that excess. Fair values are determined based on a discounted 
cash flow model, similar to the goodwill analysis. 

75 

 
 
 
 
 
 
 
The  Company’s  annual  impairment  testing  is  performed  as  of  October 1.  Due  to  the  corporate  restructuring,  certain 
changes were made to the reporting units subsequent to the October 1, 2016 annual impairment tests. We evaluated these 
changes as insignificant to the fair value and carrying value of each individual reporting unit and determined no indicators 
of impairment exist as of December 31, 2016. 

The Company amortizes finite-lived intangible assets over their respective estimated useful lives. Finite-lived intangible 
assets are also evaluated for impairment whenever events or changes in circumstances indicate that the carrying value may 
not be recoverable. In reviewing finite-lived intangible assets for impairment, the carrying amount of the asset is compared 
to the estimated undiscounted future cash flows expected from the use of the asset and its eventual disposition. If such 
cash flows are not sufficient to support the recorded value, an impairment loss to reduce the carrying value of the asset to 
its estimated fair value shall be recognized in operating income. 

Income Taxes: The Company accounts for income taxes under the asset and liability method. Under this method, deferred 
tax assets and liabilities are recognized based on the temporary differences between the book value and the tax basis of 
certain assets and liabilities and the tax effect of operating loss and tax credit carryforwards. Deferred income taxes relate 
principally to asset and liability basis differences resulting from the timing of depreciation deductions and to temporary 
differences  in the  recognition  of  certain  revenues  and  expenses.  Deferred  tax  assets  and  liabilities  are  measured using 
enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be 
recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized as income or 
expense in the period that includes the enactment date. The Company classifies any interest and penalty amounts related 
to income tax matters as operating expenses. 

Management applies considerable judgment in determining the consolidated income tax provision, including valuation 
allowances on deferred tax assets. The valuation allowance for deferred tax assets is determined by evaluating whether it 
is more likely than not that the benefits of deferred tax assets will be realized through future reversal of existing taxable 
temporary  differences,  taxable  income  in  carryback  years,  projected  future  taxable  income,  or  tax-planning  strategies. 
Uncertain tax positions, which also require significant judgment, are measured to determine the amounts to be recognized 
in the financial statements. The income tax provision and valuation allowances are complicated by complex and frequently 
changing rules administered in multiple jurisdictions, including U.S. federal, state, and foreign governments. 

Book Overdrafts: Issued checks that have not cleared the bank as of December 31 result in book overdraft balances for 
accounting purposes which are classified within accounts payable in the accompanying consolidated balance sheets. Book 
overdrafts amounted to $17.7 million and $21.9 million for the year ended December 31, 2016 and 2015, respectively. 
The change in book overdrafts is reported as a component of financing activities within the statement of cash flows. 

Claims  Liabilities:  The  Company  is  self-insured  up  to  certain  limits  for  workers’  compensation,  certain  third-party 
casualty claims, and cargo loss and damage claims. Amounts in excess of the self-insured limits are fully insured to levels 
which management considers appropriate for the Company’s operations. The Company’s claims liabilities have not been 
discounted. 

Liabilities for self-insured workers’ compensation and third-party casualty claims are based on the case reserve amounts 
plus  an  estimate  of  loss  development  and  incurred  but  not  reported  (“IBNR”)  claims,  which  is  developed  from  an 
independent actuarial analysis. The process of determining reserve requirements utilizes historical trends and involves an 
evaluation of claim frequency and severity, claims management, and other factors. Case reserves are evaluated as loss 
experience develops and new information becomes available. Adjustments to previously estimated aggregate reserves are 
reflected in financial results in the periods in which they are made. Aggregate reserves represent an estimate of the costs 
of claims incurred, and it is possible that the ultimate liability may differ significantly from such estimates. 

The Company develops an estimate of self-insured cargo loss and damage claims liabilities based on historical trends and 
certain event-specific information. 

Long-Term Debt: As of December 31, 2016 and 2015, long-term debt consisted of borrowings outstanding under the 
Company’s revolving credit facility and accounts receivable securitization program,  minimum principal payments  due 
under notes payable for the financing of revenue equipment, and the present values of net minimum lease payments under 
capital lease obligations. The Company’s long-term debt and financing arrangements are further described in Note G. 

76 

 
 
 
 
 
 
 
 
 
Contingent Consideration: The Company records the estimated fair value of contingent consideration at the acquisition 
date as part of the purchase price consideration for an acquisition. The fair value of the contingent consideration liability 
was determined by assessing Level 3 inputs with a discounted cash flow approach using various probability-weighted 
scenarios. As of December 31, 2016, the fair value of the outstanding contingent consideration of $6.8 million related to 
the acquisition of LDS was recorded in accrued expenses and other long-term liabilities, based on when expected payouts 
become due. The $8.0 million held in escrow for the contingent consideration at the acquisition date was recorded in other 
long-term assets. The liability for contingent consideration is remeasured at each quarterly reporting period and any change 
in fair value as a result of the recurring assessments is recognized in operating income. 

Interest Rate Swap Derivative Instruments: The Company accounts for its derivative instruments as either assets or 
liabilities and carries them at fair value. The Company entered into an interest rate swap agreement during 2014 that was 
designated as a cash flow hedge. The effective portion of the gain or loss on the interest rate swap instrument is reported 
as unrealized gain or loss as a component of accumulated other comprehensive income or loss, net of tax, in stockholders’ 
equity and the change in the unrealized gain or loss on the interest rate swap is reported in other comprehensive income or 
loss, net of tax, in the consolidated statements of comprehensive income. The unrealized gain or loss is reclassified out of 
accumulated other comprehensive loss into income in the same period or periods during which the hedged transaction 
affects earnings. The ineffective portion of the gain or loss on the interest rate swap instrument, if any, is recognized in 
current income. To receive hedge accounting treatment, cash flow hedges must be highly effective in offsetting changes 
to expected future cash flows on hedged transactions. 

Leases: The Company leases, under capital and operating lease arrangements, certain facilities, revenue equipment, and 
certain  other  equipment  used  primarily  in  Asset-Based  segment  terminal  operations.  Certain  of  these  leases  contain 
fluctuating or escalating payments. The related rent expense is recorded on a straight-line basis over the lease term. The 
cumulative  excess  of  rent  expense  over  rent  payments  is  accounted  for  as  a  deferred  lease  obligation.  For  financial 
reporting purposes, assets held under capital leases are depreciated over their estimated useful lives on the same basis as 
owned assets and leasehold improvements associated with assets utilized under capital or operating leases are amortized 
by the straight-line method over the shorter of the remaining lease term or the asset’s useful life. Amortization of assets 
under capital leases is included in depreciation expense. Obligations under the capital lease arrangements are included in 
long-term debt, net of the current portion due, which is classified in current liabilities. 

Nonunion Defined Benefit Pension, Supplemental Benefit, and Postretirement Health Benefit Plans: The Company 
recognizes the funded status (the difference between the fair value of plan assets and the benefit obligation) of its nonunion 
defined benefit pension plan, supplemental benefit plan (“SBP”), and postretirement health benefit plan in the consolidated 
balance sheet and recognizes changes in the funded status, net of tax, in the year in which they occur as a component of 
other  comprehensive  income  or  loss.  Amounts  recognized  in  other  comprehensive  income  or  loss  are  subsequently 
expensed as components of net periodic benefit cost by amortizing unrecognized net actuarial losses over the average 
remaining  active  service  period  of  the  plan  participants  and  amortizing  unrecognized  prior  service  credits  over  the 
remaining years of service until full eligibility of the active participants at the time of the plan amendment which created 
the prior service credit. A corridor approach is not used for determining the amounts of net actuarial losses to be amortized. 

The expense and liability related to the Company’s nonunion defined benefit pension plan, SBP, and postretirement health 
benefit plan are measured based upon a number of assumptions and using the services of a third-party actuary. Assumptions 
impacting the Company’s expense for these plans include the discount rate used to discount the plans’ obligations and, for 
the nonunion defined benefit pension plan, the expected rate of return applied to the fair value of plan assets. The discount 
rate is determined by matching projected cash distributions with appropriate high-quality corporate bond yields in a yield 
curve analysis. The Company establishes the expected long-term rate of return on plan assets by considering the historical 
returns for the plan’s current investment mix and the plan investment advisor’s range of expected returns for the plan’s 
current investment mix. Assumptions are also made regarding expected retirement age, mortality, employee turnover, and 
future increases in health care costs. 

The assumptions used directly impact the net periodic benefit cost for a particular year. An actuarial gain or loss results 
when actual experience varies from the assumptions or when there are changes in actuarial assumptions. Actuarial gains 
and losses are not included in net periodic benefit cost in the period when they arise but are recognized as a component of 
other comprehensive income or loss and subsequently amortized as a component of net periodic benefit cost. 

The  Company  uses  December 31  as  the  measurement  date  for  its  nonunion  defined  benefit  pension  plan,  SBP,  and 
postretirement health benefit plan. Plan obligations are also remeasured upon curtailment and upon settlement.  

77 

 
 
 
 
 
 
The Company records quarterly pension settlement expense related to the nonunion defined benefit pension plan when 
qualifying distributions determined to be settlements are expected to exceed the estimated total annual interest cost of the 
plan. Benefit distributions under the SBP individually exceed the annual interest cost of the plan, and the Company records 
the  related  settlement  expense  when  the  amount  of  the  benefit  to  be  distributed  is  fixed,  which  is  generally  upon  an 
employee’s termination of employment. Pension settlement expense for the nonunion defined benefit pension and SBP 
plans is presented in Note I. 

Revenue Recognition: Asset-Based segment revenue is recognized based on relative transit time in each reporting period 
with  expenses  recognized  as  incurred.  A  bill-by-bill  analysis  is  used  to  establish  estimates  of  revenue  in  transit  for 
recognition  in  the  appropriate  reporting  period.  ArcBest  segment  revenue  is  recognized  based  on  the  delivery  of  the 
shipment to the customer-designated location. Service fee revenue for the FleetNet segment is recognized upon occurrence 
of the service event. Repair revenue and expenses for the FleetNet segment are recognized at the completion of the service 
by third-party vendors. 

Revenue,  purchased  transportation  expense,  and  third-party  service  expenses  are  reported  on  a  gross  basis  for  certain 
shipments  and  services  where  the  Company  utilizes  a  third-party  carrier  for  pickup,  linehaul,  delivery  of  freight,  or 
performance of services but remains the primary obligor and assumes collection and credit risks. 

Comprehensive Income or Loss: Comprehensive income or loss consists of net income and other comprehensive income 
or loss, net of tax. Other comprehensive income or loss refers to revenues, expenses, gains, and losses that are not included 
in net income, but rather are recorded directly to stockholders’ equity. The Company reports the components of other 
comprehensive income or loss, net of tax, by their nature and discloses the tax effect allocated to each component in the 
consolidated statements of comprehensive income. The accumulated balance of other comprehensive income or loss is 
displayed separately in the consolidated statements of stockholders’ equity and the components of the balance are reported 
in Note J. The changes in accumulated other comprehensive income or loss, net of tax, and the significant reclassifications 
out of accumulated other comprehensive income or loss are disclosed, by component, in Note J. 

Earnings Per Share: The Company uses the two-class method for calculating earnings per share due to certain equity 
awards being deemed participating securities. The two-class method is an earnings allocation method under which earnings 
per share is calculated for each class of common stock and participating security considering both dividends declared and 
participation rights in undistributed earnings as if all such earnings had been distributed during the period. The calculation 
uses the net income based on the two-class method and the weighted-average number of common shares (basic earnings 
per share) or common equivalent shares outstanding (diluted earnings per share) during the applicable period. The dilutive 
effect of common stock equivalents is excluded from basic earnings per common share and included in the calculation of 
diluted earnings per common share. 

Share-Based Compensation: The fair value of restricted stock awards is determined based upon the closing market price 
of the Company’s common stock on the date of grant. The restricted stock units generally vest at the end of a five-year 
period following the date of grant, except for certain awards granted to non-employee directors that typically vest at the 
end of a one-year period for awards granted on or after January 1, 2016 and at the end of a three-year period for previous 
grants, subject to accelerated vesting due to death, disability, retirement, or change-in-control provisions. When restricted 
stock units become vested, the Company issues new shares which are subsequently distributed. Dividends or dividend 
equivalents are paid on certain restricted stock units during the vesting period. The Company recognizes the income tax 
benefits of dividends on share-based payment awards as an increase in paid-in capital. 

Share-based awards are amortized to compensation expense on a straight-line basis over the vesting period of awards or 
over the period to which the recipient first becomes eligible for retirement, whichever is shorter, with vesting accelerated 
upon death or disability. Compensation expense reflects an estimate of shares expected to be forfeited over the service 
period. Estimated forfeitures, which are based on historical experience, are adjusted to the extent that actual forfeitures 
differ, or are expected to differ, from these estimates. 

78 

 
 
 
 
 
 
 
 
Fair Value Measurements: The Company discloses the fair value measurements of its financial assets and liabilities. Fair 
value  measurements  for  investments  held  in  trust  for  the  Company’s  nonunion  defined  benefit  pension  plan  are  also 
disclosed. Fair value measurements are disclosed in accordance with the following hierarchy of valuation techniques based 
on whether the inputs of market data and market assumptions used to measure fair value are observable or unobservable: 

  Level 1 – Quoted prices for identical assets and liabilities in active markets. 
  Level 2 – Quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar 
assets and liabilities in markets that are not active, or other inputs that are observable or can be corroborated by 
observable market data. 

  Level 3 – Unobservable inputs (Company’s market assumptions) that are significant to the valuation model. The 
Level 3 assessments utilize a Monte Carlo simulation with inputs including scenarios of estimated revenues and 
gross margins to be achieved for applicable performance periods, probability weightings assigned to performance 
scenarios, and discount rates. 

Environmental Matters: The Company expenses environmental costs related to existing conditions resulting from past 
or current operations and from which no current or future benefit is discernible. Expenditures which extend the life of the 
related  property  or  mitigate  or  prevent  future  environmental  contamination  are  capitalized.  Amounts  accrued  reflect 
management’s  best  estimate  of  the  future  undiscounted  exposure  related  to  identified  properties  based  on  current 
environmental regulations, management’s experience with similar environmental matters, and testing performed at certain 
sites. The estimated liability is not reduced for possible recoveries from insurance carriers or other third parties. 

Exit or Disposal Activities: The Company recognizes liabilities for costs associated with exit or disposal activities when 
the liability is incurred. 

Adopted  Accounting  Pronouncements:  In  the  first  quarter  of  2016,  the  Company  adopted  guidance  issued  by  the 
Financial Accounting Standards Board (the “FASB”) which amended Accounting Standards Codification (“ASC”) Topic 
835,  Interest  –  Imputation  of  Interest,  and  addresses  the  presentation  of  debt  issuance  costs  in  the  balance  sheet.  The 
Company’s debt issuance costs related to its revolving credit agreements continue to be presented as an asset, as permitted, 
and amortized over the term of the agreements within interest expense. The new guidance did not result in retrospective 
adjustments to the consolidated financial statements or disclosures. 

During first quarter 2016, the Company adopted amended ASC Topic 805, Business Combinations, issued by the FASB. 
The amendment eliminated the requirement that an acquirer in a business combination account for measurement-period 
adjustments  retrospectively  and  instead  recognize  measurement-period  adjustments  during  the  period  in  which  it 
determines  the  amount  of  the  adjustments,  including  the  effect on  earnings  of  any  amounts  it would have recorded in 
previous periods if the accounting had been completed at the acquisition date. The amendment was prospectively adopted 
and did not result in significant adjustments to financial statements or disclosure presentation.  

In the fourth quarter of 2016, the Company adopted accounting pronouncement to amend ASC Topic 205 with the addition 
of  Presentation  of  Financial  Statements  –  Going  Concern  (Subtopic  205-40),  issued  by  the  FASB.  The  amendment 
requires an entity’s management to assess conditions and events to determine the entity’s ability to continue as a going 
concern for each annual and interim reporting period for which financial statements are issued.  

Accounting  Pronouncements  Not  Yet  Adopted:  ASC  Topic  740  was  amended  with  the  addition  of  Balance  Sheet 
Classification of Deferred Taxes. The amendment is effective for the Company beginning January 1, 2017. The update 
will result in all deferred tax assets and liabilities being classified as noncurrent in the consolidated balance sheets.  

An amendment to ASC Topic 718, Compensation – Stock Compensation, was issued to simplify the accounting for share-
based compensation, which will require the income tax effects of awards to be recognized in the statement of operations 
when awards vest or are settled and will allow employers to make a policy election to account for forfeitures as they occur. 
The Company is required to adopt the amendments in the first quarter of 2017. Subsequent to adoption, the Company may 
experience volatility in its income tax provision as a result of recording all excess tax benefits and tax deficiencies in the 
income statement upon settlement of awards, which is primarily during the second quarter of each year. All other adopted 
provisions  of  the  amendment  are  not  expected  to  have  a  significant  impact  on  our  consolidated  financial  statements, 
including the Company electing to record forfeitures as they occur. 

79 

 
 
 
 
 
 
 
 
 
ASC  Topic  606,  which  amends  the  guidance  in  former  ASC  Topic  605,  Revenue  Recognition,  provides  a  single 
comprehensive revenue recognition model for all contracts with customers and contains principles to apply to determine 
the  measurement  of  revenue  and  timing  of  when  it  is  recognized.  The  standard  is  effective  for  the  Company  on 
January 1, 2018. The Company plans to adopt this standard on the modified retrospective basis and does not expect a 
significant impact on the consolidated financial statements. 

An amendment to ASC Topic 230, Statement of Cash Flows, which provides classification guidance for restricted cash 
and for certain cash payments and receipts presented in the statement of cash flows, is effective for the Company beginning 
January 1, 2018 and is not expected to have a significant on the Company’s consolidated financial statements. 

ASC Topic 842, Leases, which is effective for the Company beginning January 1, 2019, will require leases with a term 
greater than twelve months to be reflected as liabilities with associated right-of-use assets in the Company’s consolidated 
balance sheet. The Company is evaluating the impact of the new standard on the consolidated financial statements. 

An amendment to ASC Topic 326, Measurement of Credit Losses on Financial Instruments, which changes the impairment 
model for most financial assets and certain other instruments, is effective for the Company beginning January 1, 2020. 
The  Company  is  currently  assessing  the  impact  this  update  will  have  on  the  consolidated  financial  statements  and 
disclosures. 

Management believes that there is no other new accounting guidance issued but not yet effective that is relevant to the 
Company’s current financial statements. However, there are new proposals under development by the standard setting 
bodies  which,  if  and  when  enacted,  may  have  a  significant  impact  on  our  financial  statements,  including  changes  in 
disclosure requirements for income taxes and defined benefit plans.  

NOTE C – FINANCIAL INSTRUMENTS AND FAIR VALUE MEASUREMENTS 

Financial Instruments 

The following table presents the components of cash and cash equivalents, short-term investments, and restricted funds: 

Cash and cash equivalents 

Cash deposits(1) 
Variable rate demand notes(1)(2) 
Money market funds(3) 

Total cash and cash equivalents 

Short-term investments 

Certificates of deposit(1) 

Restricted cash(4) 
Cash deposits(1) 

     December 31 

     December 31 

2016 

2015 

(in thousands) 

$ 

$ 

$ 

$ 

 92,520  $ 
 16,057 
 5,703 
 114,280  $ 

 110,279  
 29,790  
 24,904  
 164,973  

 56,838  $ 

 61,597  

 962  $ 

 1,384  

(1)  Recorded at cost plus accrued interest, which approximates fair value. 
(2)  Amounts may be redeemed on a daily basis with the original issuer. 
(3)  Recorded at fair value as determined by quoted market prices (see amounts presented in the table of financial assets and liabilities 

measured at fair value within this Note). 

(4)  Amounts restricted for use are subject to change based on the requirements of the Company’s collateralized facilities (see Note G). 

80 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
 
 
Concentrations of Credit Risk of Financial Instruments 
The Company is potentially subject to concentrations of credit risk related to its cash, cash equivalents, and short-term 
investments. The Company reduces credit risk by maintaining its cash deposits primarily in FDIC-insured accounts and 
placing its unrestricted short-term investments primarily in FDIC-insured certificates of deposit. However, certain cash 
deposits and certificates of deposit may exceed federally insured limits. At December 31, 2016 and 2015, cash and cash 
equivalents totaling $39.9 million and $69.9 million, respectively, were not FDIC insured. 

Fair Value Disclosure of Financial Instruments 
Fair value and carrying value disclosures of financial instruments as of December 31 are presented in the following table: 

2016 

2015 

(in thousands) 

Credit Facility(1) 
Accounts receivable securitization borrowings(2) 
Notes payable(3) 

  Carrying       
  Value 

Fair 
     Value 
  $   70,000    $   70,000 
 35,000 
   137,503 

Fair 
     Value 
  $   70,000  
 35,000  
    106,495  
  $  243,032  $  242,503  $  211,703  $  211,495  

       Carrying       
     Value 
  $   70,000 
 35,000 
   106,703 

 35,000 
   138,032 

(1)  The revolving credit facility (the “Credit Facility”) under the Company’s Amended and Restated Credit Agreement, which was 
entered into in January 2015, carries a variable interest rate based on LIBOR, plus a margin, that is considered to be priced at 
market for debt instruments having similar terms and collateral requirements (Level 2 of the fair value hierarchy). 

(2)  Borrowings under the Company’s accounts receivable securitization program carry a variable interest rate based on LIBOR, plus 
a margin, that is considered to be priced at market for debt instruments having similar terms and collateral requirements (Level 2 
of the fair value hierarchy).  

(3)  Fair value of the notes payable was determined using a present value income approach based on quoted interest rates from lending 

institutions with which the Company would enter into similar transactions (Level 2 of the fair value hierarchy). 

81 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
    
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assets and Liabilities Measured at Fair Value on a Recurring Basis 

The following table presents the assets and liabilities that are measured at fair value on a recurring basis: 

Assets: 
Money market funds(1) 
Equity, bond, and money market mutual funds held in trust related to the Voluntary 
Savings Plan(2) 

Liabilities: 
Contingent consideration(3) 
Interest rate swap(4) 

December 31, 2016 
Fair Value Measurements Using 

  Quoted Prices      Significant      Significant 

In Active 
  Markets 
(Level 1) 

  Observable    Unobservable  

Inputs 
      (Level 2)      

Inputs 
(Level 3) 

Total 

(in thousands) 

  $ 

 5,703 

 $ 

 5,703 

$ 

 — 

$ 

 2,220 
 7,923 

 6,775 
 542 
 7,317 

 $ 

 $ 

 $ 

  $ 

  $ 

  $ 

 2,220 
 7,923 

 — 
 — 
 — 

$ 

$ 

$ 

 — 
 — 

 — 
 542 
 542 

$ 

$ 

$ 

 —   

 —   
 —   

 6,775   
 —   
 6,775   

December 31, 2015 
Fair Value Measurements Using 
  Quoted Prices      Significant      Significant   
  Observable    Unobservable  

In Active 
  Markets 
(Level 1) 

Total 

Inputs 
      (Level 2)      

Inputs 
(Level 3) 

Assets: 
Money market funds(1) 
Equity, bond, and money market mutual funds held in trust related to the Voluntary 
Savings Plan(2) 

Liabilities: 
Interest rate swap(4) 

(in thousands) 

  $ 

 24,904 

 $ 

 24,904 

$ 

 — 

$ 

 2,127 
 27,031 

 $ 

  $ 

 2,127 
 27,031 

$ 

 — 
 — 

$ 

  $ 

 897 

 $ 

 — 

$ 

 897 

$ 

 —   

 —   
 —   

 —   

(3) 

Included in cash equivalents. 

(1) 
(2)  Nonqualified  deferred  compensation  plan  investments  consist  of  U.S.  and  international  equity  mutual  funds,  government  and 
corporate bond mutual funds, and money market funds which are held in a trust with a third-party brokerage firm. Included in other 
long-term assets, with a corresponding liability reported within other long-term liabilities. 
Included in accrued expenses and other long-term liabilities, based on when expected payouts become due. The estimated fair value 
of  contingent  consideration  for  an  earn-out  agreement  related  to  the  September  2016  acquisition  of  LDS  was  determined  by 
assessing Level 3 inputs with a discounted cash flow approach using various probability-weighted scenarios. The Level 3 inputs 
include  scenarios  of  estimated  revenues  and  gross  margins  to  be  achieved  for  the  applicable  performance  periods,  probability 
weightings  assigned  to  the  performance  scenarios,  and  the  discount  rate  applied,  which  was  12.3%  as  of  December  31,  2016. 
Subsequent changes to the fair value as a result of recurring assessments will be recognized in operating income. 
Included  in  other  long-term  liabilities.  The  interest  rate  swap  fair  value  was  determined  by  discounting  future  cash  flows  and 
receipts  based  on  expected  interest  rates  observed  in  market  interest  rate  curves  adjusted  for  estimated  credit  valuation 
considerations reflecting nonperformance risk of the Company and the counterparty, which are considered to be in Level 3 of the 
fair value hierarchy. The Company assessed Level 3 inputs as insignificant to the valuation at December 31, 2016 and 2015 and 
considers the interest rate swap valuation in Level 2 of the fair value hierarchy. 

(4) 

82 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
      
 
 
 
 
 
 
 
 
 
 
 
     
  
 
 
 
     
 
   
 
   
 
 
 
 
    
   
  
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
      
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
     
 
   
 
   
 
 
 
 
    
   
  
  
 
 
  
 
 
 
 
 
 
The following table provides the changes in fair value of the liabilities measured at fair value using inputs categorized in 
Level 3 of the fair value hierarchy: 

Balance at December 31, 2015 
Contingent consideration liability recorded at fair value for business acquisition 
Change in fair value included in operating income 
Balance at December 31, 2016 

NOTE D – GOODWILL AND INTANGIBLE ASSETS 

   Contingent Consideration  

(in thousands) 

  $ 

  $ 

 — 
 6,711 
 64 
 6,775 

Goodwill  represents  the  excess  of  cost  over  the  fair  value  of  net  identifiable  tangible  and  intangible  assets  acquired. 
Goodwill by reportable operating segment consisted of the following: 

Balances December 31, 2014 

Goodwill acquired(1) 

Balances December 31, 2015 

Goodwill acquired(2) 
Goodwill divested(3) 
Purchase accounting adjustments 

Balances December 31, 2016 

     Total 

     ArcBest      FleetNet      

(in thousands) 

  $   77,078   $   76,448   $ 

 19,387  

 19,387  

  $   96,465   $   95,835   $ 

 12,640  
 (842) 
 612  

 12,640  
 (842) 
 612  

  $  108,875   $  108,245   $ 

 630  
 —  
 630  
 —  
 —  
 —  
 630  

(1)  Goodwill of $4.2 million and $15.2 million related to the January 2, 2015 acquisition of Smart Lines and the December 1, 2015 

acquisition of Bear, respectively, is expected to be fully deductible for tax purposes.  

(2)  Goodwill related to the September 2, 2016 acquisition of LDS is expected to be fully deductible for tax purposes. The fair value 

assessment of assets and liabilities acquired with LDS was based on preliminary information as of December 31, 2016. 

(3)  Goodwill  divested  due  to  the  sale  of  certain  non-strategic  businesses  was  determined  based  on  the  relative  fair  value  of  the 

businesses sold to the total fair value of the reporting unit. 

Intangible assets consisted of the following as of December 31: 

Finite-lived intangible assets 
Customer relationships(1) 
Driver network 
Other 

Indefinite-lived intangible assets 

Trade name 
Other 

Total intangible assets 

  Weighted-Average 
     Amortization Period     Cost 

2016 
  Accumulated   
Net 
    Amortization      Value 

2015 
  Accumulated   

Net 
       Cost      Amortization      Value 

(in years) 

(in thousands) 

(in thousands) 

 14 
 3 
 9 
 13 

N/A 
N/A 

N/A 

$  60,431 
 3,200 
   1,032 
    64,663 

    32,300 
 2,500 
    34,800 
$  99,463 

$ 

 15,350 
 3,200 
 406 
 18,956 

 $  45,081 
 — 
 626 
     45,707 

N/A 
N/A 

$ 

 18,956 

     32,300 
 2,500 
     34,800 
 $  80,507 

$ 52,221 
 3,200 
 1,032 
 56,453 

 32,300 
 2,822 
 35,122 
$ 91,575 

$ 

 11,331 
 3,200 
 257 
 14,788 

$  40,890   
 —   
 775   
    41,665   

N/A 
N/A 

$ 

 14,788 

    32,300   
 2,822   
    35,122   
$  76,787   

(1)  Customer relationships include $7.7 million related to the September 2, 2016 acquisition of LDS. The fair value assessment of 

assets and liabilities acquired with LDS was based on preliminary information as of December 31, 2016. 

83 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
  
 
 
 
 
  
 
 
   
 
 
 
 
   
 
   
 
 
 
 
   
 
  
  
  
  
   
  
  
 
 
 
  
  
  
 
 
 
 
 
  
  
  
  
  
  
   
  
  
 
 
  
  
 
  
 
 
The future amortization for intangible assets and acquired software as of December 31, 2016 were as follows: 

2017 
2018 
2019 
2020 
2021 
Thereafter 
Total amortization 

Total 

  $ 

 7,236 
 6,654 
 5,469 
 4,471 
 4,418 
    23,301 
  $   51,549 

Assets 
(in thousands) 
$   4,538  $ 
 4,520 
 4,482 
 4,454 
 4,412 
 23,301 

$  45,707  $ 

 2,698 
 2,134 
 987 
 17 
 6 
 — 
 5,842 

        Intangible      Acquired  
  Software(1) 

(1)  Acquired software is reported in property, plant and equipment. 

Annual impairment evaluations of goodwill and indefinite-lived intangible assets were performed as of October 1, 2016 
and 2015, and it was determined that there was no impairment of the recorded balances. In November 2016, the Company 
determined it would discontinue the use of certain software applications as a result of the realignment of the Company’s 
corporate  structure  and  recorded  a  non-cash  impairment  charge  of  $6.2  million  which  includes  the  write-down  of 
$5.5 million of acquired software in the ArcBest segment to its fair value, reflecting estimated reproduction costs less an 
obsolescence allowance. (See Note O for disclosure of the Company’s restructuring costs.) 

NOTE E – INCOME TAXES 

Significant components of the provision or benefit for income taxes for the years ended December 31 were as follows: 

Current provision (benefit): 

Federal 
State 
Foreign 

Deferred provision (benefit): 

Federal 
State 
Foreign 

Total provision for income taxes 

2016 

2015 
(in thousands) 

2014 

  $ 

$ 

 (604) $ 
 (335)
 1,052 
 113 

 9,156 
 165 
 2,124 
 11,445 

 18,063  
 23  
 1,657  
 19,743  

 8,161 
 1,354 
 7 
 9,522 
 9,635 

$ 

 12,914 
 3,589 
 (68)
 16,435 
 27,880 

$ 

 1,575  
 3,366  
 (249) 
 4,692  
 24,435  

  $ 

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and 
liabilities for financial reporting purposes and the amounts used for income tax purposes. 

84 

 
 
 
 
 
 
 
 
 
 
 
 
 
         
 
 
 
 
 
 
 
 
 
 
  
  
  
 
  
  
  
 
  
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
   
 
 
  
           
           
            
 
 
  
  
  
 
  
  
  
 
 
  
  
  
 
 
 
 
 
 
  
  
  
 
  
  
  
 
  
  
  
 
 
  
  
  
 
 
Components of the deferred tax provision or benefit for the years ended December 31 were as follows: 

Amortization, depreciation, and basis differences for property, plant and equipment 
and other long-lived assets 
Amortization of intangibles 
Changes in reserves for workers’ compensation, third-party casualty, and cargo 
claims 
Revenue recognition 
Allowance for doubtful accounts 
Foreign tax credit carryforward utilized 
Nonunion pension and other retirement plans 
Deferred compensation plans 
Federal net operating loss carryforwards utilized 
State net operating loss carryforwards utilized (generated) 
State depreciation adjustments 
Share-based compensation 
Valuation allowance increase (decrease) 
Leases 
Other accrued expenses 
Other 
Deferred tax provision 

2016 

2015 
(in thousands)  

2014 

    $ 

 12,182     $ 
 (3,623) 

 21,098     $ 
 (3,184) 

 3,579  
 (2,934)  

 362 
 1,862 
 (295) 
 — 
 3,861 
 203 
 161 
 (304) 
 (758) 
 (681) 
 (61) 
 (1) 
 (4,108) 
 722 
 9,522 

$ 

 (674) 
 7 
 307 
 434 
 (234) 
 541 
 70 
 623 
 (657) 
 (621) 
 22 
 (969) 
 1,256 
 (1,584) 
 16,435 

$ 

 (1,970)  
 361  
 (501)  
 665  
 (1,595)  
 350  
 4,472  
 2,812  
 (539)  
 959  
 (696)  
 237  
 (362)  
 (146)  
 4,692  

  $ 

Significant components of the deferred tax assets and liabilities at December 31 were as follows: 

Deferred tax assets: 
Accrued expenses 
Pension liabilities 
Postretirement liabilities other than pensions 
Share-based compensation 
Federal and state net operating loss carryovers 
Other 

Total deferred tax assets 
Valuation allowance 

Total deferred tax assets, net of valuation allowance 

Deferred tax liabilities: 

Amortization, depreciation, and basis differences for property, plant and equipment, and other 
long-lived assets 
Intangibles 
Revenue recognition 
Prepaid expenses 

Total deferred tax liabilities 

Net deferred tax liabilities 

  $ 

2016 

2015 

(in thousands) 

$ 

 53,366 
 4,869 
 9,903 
 6,961 
 2,229 
 1,856 
 79,184 
 (293)
 78,891 

 50,351  
 10,797  
 9,552  
 6,926  
 2,185  
 2,032  
 81,843  
 (354) 
 81,489  

 95,248 
 24,715 
 5,679 
 5,109 
 130,751 
 (51,860)

$ 

 84,150  
 28,272  
 4,176  
 4,503  
 121,101  
 (39,612) 

  $ 

85 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
            
            
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
Reconciliation between the effective income tax rate, as computed on income before income taxes, and the statutory federal 
income tax rate for the years ended December 31 is presented in the following table: 

Income tax provision at the statutory federal rate 
Federal income tax effects of: 

State income taxes 
Nondeductible expenses 
Life insurance proceeds and changes in cash surrender value 
Dividends received deduction 
Alternative fuel credit 
Increase (decrease) in valuation allowances 
Other(1) 

Federal income tax provision 
State income tax provision 
Foreign income tax provision 
Total provision for income taxes 
Effective tax rate 

(1) 

Includes foreign income tax provision, as presented in this table. 

2016 

2015 
(in thousands) 

2014 

    $ 

 9,901       $ 

 25,457      $ 

 24,714 

 (357)
 1,653 
 (1,001)
 (11)
 (1,180)
 (61)
 (1,387)
 7,557 
 1,019 
 1,059 
$ 
 9,635 
 34.1 %    

 (1,314)
 1,426 
 (110)
 (3)
 (1,141)
 22 
 (2,267)
 22,070 
 3,754 
 2,056 
 27,880 

$ 
 38.3 %     

 (1,186)
 1,239 
 (1,329)
 (6)
 (1,148)
 (696)
 (1,950)
 19,638 
 3,389 
 1,408 
 24,435 

 34.6 %  

  $ 

Income taxes paid, excluding income tax refunds, totaled $24.3 million, $39.0 million, and $40.4 million in 2016, 2015, 
and 2014, respectively. Income tax refunds totaled $32.5 million, $21.3 million, and $11.9 million in 2016, 2015, and 
2014, respectively. 

The tax benefit for exercised options and the tax benefit of dividends on share-based payment awards, which were reflected 
in paid-in capital, were less than $0.1 million for 2016 and 2015 and $0.1 million for 2014. 

The  Company  had  state  net  operating  loss  carryforwards  of  $29.7  million  and  state  contribution  carryforwards  of 
$1.1 million at December 31, 2016. These state net operating loss and contribution carryforwards expire in 5 to 20 years, 
with the majority of state expirations in 15 or 20 years. As of December 31, 2016 and 2015, the Company had a valuation 
allowance  of  $0.3 million  related  to  foreign  net  operating  loss  carryforwards,  due  to  the  uncertainty  of  realization.  A 
valuation allowance of $0.7 million relating to foreign tax credit carryforwards was reversed during 2014. Due to increased 
profitability  of  the  foreign  entities  and  actual  and  forecasted  U.S.  income,  management  concluded  that  realization  of 
foreign tax credits was more likely than not.  

Consolidated federal income tax returns filed for tax years through 2012 are closed by the applicable statute of limitations. 
During 2014, the U.S. Internal Revenue Service (the “IRS”) completed an examination of the tax returns for 2010, 2011, 
and 2012, resulting in an adjustment of less than $0.1 million. The Company is not under examination by any foreign or 
state taxing authorities at December 31, 2016. 

For periods subsequent to the June 15, 2012 acquisition date, Panther has been included in consolidated federal income 
tax returns filed by the Company and in consolidated or combined state income tax returns in states permitting or requiring 
consolidated or combined income tax returns for affiliated groups such as the Company and its subsidiaries. For periods 
prior to the acquisition date, Panther and its subsidiaries filed a consolidated federal income tax return on a stand-alone 
basis. The 2009 federal tax return of Panther was examined by the IRS and a report of no change was issued in 2013. 
Panther’s federal tax returns for years through 2012 are now closed by the statute of limitations. At December 31, 2016, 
Panther had federal net operating loss carryforwards of approximately $1.7 million from periods ending on or prior to 
June 15, 2012. State net operating loss carryforwards for the same periods are approximately $6.3 million. Federal net 
operating loss carryforwards will expire if not used within 15 years. State carryforward periods for Panther vary from 5 to 
20  years. For federal  tax purposes  and for most  states,  the  use of  such carryforwards is  limited  by  Section 382 of  the 
Internal Revenue Code (“IRC”). The limitation applies by restricting the amount of net operating loss carryforwards that 
may be used in individual tax years subsequent to the acquisition date. However, it is not expected that the Section 382 
limitation will result in the expiration of net operating loss carryforwards prior to their availability under Section 382. 

86 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
 
 
 
 
 
 
 
The Company established a reserve for uncertain tax positions of $0.3 million at December 31, 2013, and increased the 
reserve to $0.7 million at December 31, 2014 as a result of additional credits taken on filed tax returns. The reserve relates 
to  certain  credits  claimed  on  amended  federal  returns  for  2009  and  2010  and  utilized  on  the  2013  federal  return.  No 
regulations have been issued by the IRS related to the credit and, other than limited guidance issued to another taxpayer 
whose underlying facts differ from those of the Company, there is no other guidance or case law applicable to the credit, 
and the Company has no other information on how the IRS may interpret the related statute, the manner of calculation, 
and how the credit applies in the Company’s circumstances. As a result, the Company does not believe the credit meets 
the standard for recognition at December 31, 2016 under the applicable accounting standards, and has not adjusted the 
balance  of  the  reserve  from  $0.7 million.  The  statute  of  limitations  for  the  federal  return  on  which  these  credits  were 
claimed will expire in the fourth quarter of 2017. The Company established a reserve for uncertain tax positions of less 
than $0.1 million at December 31, 2016 as a result of research and development credits claimed on the 2015 federal return, 
due to uncertainty of how the IRS will interpret regulations finalized in the fourth quarter of 2016 that relate to these 
credits. 

For 2016 and 2015, interest of less than $0.1 million was paid, and for 2014, no interest was paid, related to federal and 
state  income  taxes.  Accrued  interest  on  the  foreign  income  tax  obligations  of  less  than  $0.1  million  remained  at 
December 31, 2016. Any interest or penalties related to income taxes are charged to operating expenses. 

NOTE F – OPERATING LEASES AND COMMITMENTS 

While the Company  maintains ownership of most of its larger terminals and distribution centers, certain facilities and 
equipment are leased. Certain of the leases are renewable for additional periods with similar rent payments. Rental expense 
for operating leases, including rentals with initial terms of less than one year, totaled $26.7 million, $25.0 million, and 
$30.2 million in 2016, 2015, and 2014, respectively. 

The  future  minimum  rental  commitments,  net  of  minimum  rental  to  be  received  under  noncancelable  subleases,  as  of 
December 31, 2016 for all noncancelable operating leases were as follows: 

2017 
2018 
2019 
2020 
2021 
Thereafter 

  Land and 
     Structures      
(in thousands) 

  Equipment   
and 
Other 

Total 

  $ 

 17,961  $ 
 14,519 
 11,965 
 9,648 
 6,394 
 5,670 

 15,917  $ 
 12,865 
 10,892 
 8,688 
 6,078 
 5,670 

  $ 

 66,157  $ 

 60,110  $ 

 2,044  
 1,654  
 1,073  
 960  
 316  
 —  
 6,047  

As of December 31, 2016, the Company had an $18.2 million commitment for the construction of a call center and office 
building  to  facilitate  the  continuing  growth  in  its  ArcBest  segment,  which  is  expected  to  be  completed  in  late  second 
quarter 2017. 

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NOTE G – LONG-TERM DEBT AND FINANCING ARRANGEMENTS 

Long-Term Debt Obligations 

Long-term debt consisted of borrowings outstanding under the Company’s revolving credit facility and accounts receivable 
securitization program, both of which are further described in Financing Arrangements within this Note, and notes payable 
and capital lease obligations related to the financing of revenue equipment (tractors and trailers used primarily in Asset-
Based segment operations), real estate, and certain other equipment as follows: 

Credit Facility (interest rate of 2.3%(1) at December 31, 2016) 
Accounts receivable securitization borrowings (interest rate of 1.4% at December 31, 2016) 
Notes payable (weighted-average interest rate of 2.2% at December 31, 2016) 
Capital lease obligations (weighted-average interest rate of 5.8% at December 31, 2016) 

Less current portion 
Long-term debt, less current portion 

December 31 

2016 

2015 

(in thousands) 

 70,000 
 35,000 
 138,032 
 641 
 243,673 
 64,143 
 179,530 

 $ 

 $ 

 70,000  
 35,000  
 106,703  
 806  
 212,509  
 44,910  
 167,599  

  $ 

  $ 

(1)  The interest rate swap mitigates interest rate risk by effectively converting $50.0 million of borrowings under the Credit Facility 
from variable-rate interest to fixed-rate interest with a per annum rate of 3.35% based on the margin of the Credit Facility as of 
December 31, 2016. 

Scheduled maturities of long-term debt obligations as of December 31, 2016 were as follows: 

Notes  
Accounts 
  Receivable 
  Payable 
    Securitization      Revenue       Land and 
  Equipment    Structures 

  Capital Lease   
  Obligations(2)  

     Credit 
  Facility(1)      Program(1) 

Total 

2017 
2018 
2019 
2020 
2021 
Thereafter 
Total payments 
Less amounts representing interest 
Long-term debt 

  $ 

 68,882  $   1,747  $ 
 84,606 
 22,365 
 75,330 
 3,620 
 36 
   254,839 
 11,166 

 2,170 
 2,452 
   70,007 
 — 
 — 
   76,376 
 6,376 

  $   243,673  $  70,000  $ 

(in thousands) 
 634 
 35,002 
 — 
 — 
 — 
 — 
 35,636 
 636 
 35,000 

 $  66,279  $ 
 47,207 
 19,680 
 5,303 
 3,620 
 36 
   142,125 
 4,093 
 $ 138,032  $ 

 222 
 227 
 233 
 20 
 — 
 — 
 702 
 61 
 641 

(1)  The  future interest  payments  included in  the  scheduled  maturities  due  are calculated  using  variable  interest  rates  based  on the 

LIBOR swap curve, plus the anticipated applicable margin.  

(2)  Minimum payments of capital lease obligations include maximum amounts due under rental adjustment clauses contained in the 

capital lease agreements. 

Assets securing notes payable or held under capital leases at December 31 were included in property, plant and equipment 
as follows: 

Revenue equipment 
Land and structures (terminals) 
Service, office, and other equipment  
Total assets securing notes payable or held under capital leases 
Less accumulated depreciation and amortization(1) 
Net assets securing notes payable or held under capital leases  

2016 

2015 

(in thousands) 

   $  220,566    $  136,698 
 1,794 
 — 
    138,492 
 25,120 
 $  113,372 

 1,794 
 7 
   222,367 
 61,643 
  $  160,724 

(1)  Amortization of assets held under capital leases and depreciation of assets securing notes payable are included in depreciation 

expense. 

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The  Company’s  long-term  debt  obligations  have  a weighted-average  interest  rate  of  2.3%  at  December 31,  2016.  The 
Company  paid  interest  of  $4.5  million,  $4.0  million,  and  $2.7  million  in  2016,  2015,  and  2014,  respectively,  net  of 
capitalized interest which totaled $0.7 million, $0.2 million, and $0.1 million for 2016, 2015 and 2014, respectively. 

Financing Arrangements 

Credit Facility 
On January 2, 2015, the Company and its lenders entered into an agreement to amend and restate the credit agreement (the 
“Amended and Restated Credit Agreement”). The Amended and Restated Credit Agreement refinanced a $70.0 million 
term loan, which was outstanding under the Company’s previous credit agreement at December 31, 2014, with a revolving 
credit facility (the “Credit Facility”). The Credit Facility, which matures on January 2, 2020, has an initial maximum credit 
amount of $150.0 million including a swing line facility and a letter of credit sub-facility providing for the issuance of 
letters of credit up to an aggregate amount of $20.0 million. The Credit Facility allows the Company to request additional 
revolving  commitments  or  incremental  term  loans  thereunder  up  to  an  aggregate  additional  amount  of  $75.0  million, 
subject to certain additional conditions as provided in the Amended and Restated Credit Agreement. Principal payments 
under  the  Credit  Facility  are  due  upon  maturity;  however,  borrowings may  be  repaid,  at  the  Company’s discretion,  in 
whole or in part at any time, without penalty, subject to required notice periods and compliance with minimum prepayment 
amounts. Borrowings under the Amended and Restated Credit Agreement can either be, at the Company’s election: (i) at 
the alternate base rate (as defined in the Amended and Restated Credit Agreement) plus a spread; or (ii) at the Eurodollar 
rate (as defined in the Amended and Restated Credit Agreement) plus a spread. The applicable spread is dependent upon 
the Company’s adjusted leverage ratio (as defined in the Amended and Restated Credit Agreement). The Amended and 
Restated  Credit Agreement  contains  conditions,  representations  and  warranties,  events  of  default,  and  indemnification 
provisions that are customary for financings of this type, including, but not limited to, a minimum interest coverage ratio, 
a maximum adjusted leverage ratio, and limitations on incurrence of debt, investments, liens on assets, certain sale and 
leaseback  transactions,  transactions  with  affiliates,  mergers,  consolidations,  purchases  and  sales  of  assets,  and  certain 
restricted  payments.  The  Company  was  in  compliance  with  the  covenants  under  the  Amended  and  Restated  Credit 
Agreement at December 31, 2016. 

Interest Rate Swap 
In November 2014, in contemplation of the Credit Facility, the Company entered into a five-year forward-starting interest 
rate swap agreement with a $50.0 million notional amount maturing on January 2, 2020. Effective January 2, 2015, the 
Company began receiving floating-rate interest amounts based on one-month LIBOR in exchange for fixed-rate interest 
payments of 1.85% over the life of the interest rate swap agreement. The interest rate swap mitigates interest rate risk by 
effectively converting $50.0 million of borrowings under the Credit Facility from variable-rate interest to fixed-rate interest 
with a per annum rate of 3.35% based on the margin of the Credit Facility as of December 31, 2016. The fair value of the 
interest rate swap of $0.5 million and $0.9 million was recorded in other long-term liabilities in the consolidated balance 
sheet at December 31, 2016 and 2015, respectively. The interest rate swap is subject to certain customary provisions that 
could allow the counterparty to request immediate payment of the fair value liability upon violation of any or all of the 
provisions. The Company was in compliance with all provisions of the interest rate swap agreement at December 31, 2016. 

Accounts Receivable Securitization Program 
On  January  2,  2015,  the  Company  entered  into  an  amendment  to  extend  the  maturity  date  of  its  accounts  receivable 
securitization  program  until  January  2,  2018.  On  February  1,  2015,  the  Company  amended  and  restated  the  accounts 
receivable securitization program to increase the amount of cash proceeds provided under the facility from $75.0 million 
to $100.0 million, with an accordion feature allowing the Company to request additional borrowings up to $25.0 million, 
subject to certain conditions. Under this program, certain subsidiaries of the Company continuously sell a designated pool 
of trade accounts receivables to a wholly owned subsidiary which, in turn, may borrow funds on a revolving basis. This 
wholly owned consolidated subsidiary is a separate bankruptcy-remote entity, and its assets would be available only to 
satisfy  the  claims  related  to  the  lender’s  interest  in  the  trade  accounts  receivables.  Borrowings  under  the  accounts 
receivable  securitization  program  bear  interest  based  upon  LIBOR,  plus  a  margin,  and  an  annual  facility  fee.  The 
securitization agreement contains representations and warranties, affirmative and negative covenants, and events of default 
that are customary for financings of this type, including a maximum adjusted leverage ratio covenant. As of December 31, 
2016 and 2015, $35.0 million was borrowed under the accounts receivable securitization program. The Company was in 
compliance with the covenants under the accounts receivable securitization program as of December 31, 2016.  

89 

 
 
 
 
 
The accounts receivable securitization program includes a provision under which the Company may request and the letter 
of credit issuer may issue standby letters of credit, primarily in support of workers’ compensation and third-party casualty 
claims liabilities in various states in which the Company is self-insured. The outstanding standby letters of credit reduce 
the availability of borrowings under the program. As of December 31, 2016, standby letters of credit of $18.0 million have 
been issued under the program, which reduced the available borrowing capacity to $47.0 million. 

Letter of Credit Agreements and Surety Bond Programs 
As of December 31, 2016 and 2015, the Company had letters of credit outstanding of $19.6 million and $22.1 million, 
respectively, (including $18.0 million and $20.1 million, respectively, issued under the accounts receivable securitization 
program) of which $1.0 million and $1.4 million, respectively, were collateralized by restricted cash. 

The Company has programs in place with multiple surety companies for the issuance of surety bonds in support of its self-
insurance program. As of December 31, 2016 and 2015, surety bonds outstanding related to the self-insurance program 
totaled $56.5 million and $44.4 million, respectively. 

Notes Payable and Capital Leases 
The Asset-Based segment has financed the purchase of certain revenue equipment through promissory note arrangements, 
including $83.4 million, $80.6 million, and $55.3 million of revenue equipment in 2016, 2015, and 2014, respectively. 
The Company has financed revenue equipment, real estate, and certain other equipment through capital lease agreements. 
The  ArcBest  segment  acquired  assets  held  under  capital  lease  arrangements  for  certain  revenue  equipment  and  other 
equipment totaling less than $0.1 million during 2016. The Company did not enter into capital lease agreements during 
2015 or 2014. 

NOTE H – ACCRUED EXPENSES 

Workers’ compensation, third-party casualty, and loss and damage claims reserves 
Accrued vacation pay 
Accrued compensation 
Taxes other than income 
Other 

December 31 

2016 

2015 

(in thousands) 

$ 

$ 

 95,784  $ 
 34,939 
 27,826 
 8,284 
 23,191 
 190,024  $ 

 96,159  
 33,731  
 27,524  
 7,971  
 23,342  
 188,727  

NOTE I – EMPLOYEE BENEFIT PLANS 

Nonunion Defined Benefit Pension, Supplemental Benefit, and Postretirement Health Benefit Plans 

The Company has a noncontributory defined benefit pension plan covering substantially all noncontractual employees 
hired before January 1, 2006. Benefits under the defined benefit pension plan are generally based on years of service and 
employee compensation. In June 2013, the Company amended the nonunion defined benefit pension plan to freeze the 
participants’ final average compensation and years of credited service as of July 1, 2013. The amendment resulted in a 
plan curtailment and eliminated the service cost of the plan. The plan amendment did not impact the vested benefits of 
retirees or former employees whose benefits have not yet been paid from the plan. Effective July 1, 2013, participants of 
the  nonunion  defined  benefit  pension  plan  who  were  active  employees  of  the  Company  became  eligible  for  the 
discretionary defined contribution feature of the Company’s nonunion 401(k) and defined contribution plan in which all 
eligible noncontractual employees hired subsequent to December 31, 2005 also participate (see Defined Contribution Plans 
section within this Note).  

In consideration of the freeze of the accrual of benefits, the investment strategy has become more focused on reducing 
investment, interest rate, and longevity risks in the plan. As part of this strategy, in January 2014, the plan purchased a 
nonparticipating annuity contract from an insurance company to settle the pension obligation related to the vested benefits 
of 375 plan participants and beneficiaries receiving monthly benefit payments at the time of the contract purchase. Upon 
payment  by  the  plan  of  the  $25.4  million  premium  for  the  annuity  contract,  pension  benefit  obligations  totaling 

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$23.3 million  were  irrevocably  transferred  to  the  insurance  company.  The  Company  recognized  pension  settlement 
expense as a component of net periodic benefit cost related to the nonparticipating annuity contract purchase amount of 
$25.4  million  plus  total  lump-sum  benefit  distributions  of  $32.1  million  in  2014  with  corresponding  reductions  in  the 
unrecognized  net  actuarial  loss  of  the  nonunion  defined  benefit  pension  plan.  The  Company  also  recognized  pension 
settlement expense in 2016, 2015, and 2014 related to lump-sum benefit distributions from the plan. The pension settlement 
expense amounts are presented in the tables within this Note. The remaining pre-tax unrecognized net actuarial loss of 
$23.3 million will continue to be amortized over the average remaining future years of service of the plan participants, 
which is approximately eight years. The Company will continue to incur additional quarterly pension settlement expense 
related to lump-sum distributions from the nonunion defined benefit pension plan. 

The Company also has an unfunded supplemental benefit plan (“SBP”) for the purpose of supplementing benefits under 
the Company’s nonunion defined benefit pension plan for executive officers designated as participants in the SBP by the 
Company’s  Board  of  Directors.  The  Compensation  Committee  of  the  Company’s  Board  of  Directors  (“Compensation 
Committee”) elected to close the SBP to new entrants and to place a cap on the maximum payment per participant to 
existing participants in the SBP effective January 1, 2006. In place of the SBP, eligible officers of the Company appointed 
after 2005 participate in a long-term cash incentive plan (see Cash Long-Term Incentive Compensation Plan section within 
this  Note).  Effective  December 31,  2009,  the  Compensation  Committee  elected  to  freeze  the  accrual  of  benefits  for 
remaining participants under the SBP. With the exception of early retirement penalties that may apply in certain cases, the 
valuation inputs for calculating the frozen SBP benefits to be paid to participants, including final average salary and the 
interest rate, were frozen at December 31, 2009. As presented in the tables within this Note, pension settlement expense 
and a corresponding reduction in the net actuarial loss was recorded in 2016 and 2014 related to lump-sum SBP benefit 
distributions. The SBP did not incur pension settlement expense related to lump-sum distributions in 2015. 

The  Company  sponsors  an  insured postretirement  health benefit  plan  that  provides supplemental  medical  benefits and 
dental and vision benefits primarily to certain officers of the Company and certain subsidiaries. Effective January 1, 2011, 
retirees began paying a portion of the premiums under the plan according to age and coverage levels. The amendment to 
the plan to implement retiree premiums resulted in an unrecognized prior service credit which was recorded in accumulated 
other comprehensive loss and is being amortized over approximately nine years.  

The following table discloses the changes in benefit obligations and plan assets of the Company’s nonunion defined benefit 
plans for years ended December 31, the measurement date of the plans: 

Nonunion Defined 

  Benefit Pension Plan 
2015 

2016 

Supplemental 
Benefit Plan 

   2016 

2015 

(in thousands) 

Postretirement 

  Health Benefit Plan 
2015 

2016 

Change in benefit obligations 
Benefit obligations at beginning of year 
Service cost 
Interest cost 
Actuarial (gain) loss(1) 
Benefits paid 
Settlement loss 
Benefit obligations at end of year 
Change in plan assets 
Fair value of plan assets at beginning of year 
Actual return (loss) on plan assets 
Employer contributions 
Benefits paid 
Fair value of plan assets at end of year 
Funded status at end of year 
Accumulated benefit obligation 

  $  159,607 
 — 
 4,572 
 4,202 
    (16,896)
 521 
   152,006 

   136,917 
 11,384 
 13,400 
    (16,896)
   144,805 
  $   (7,201)
$  152,006 

 $  174,410   $   4,917  $   6,782  $   24,616  $   22,116 
 406 
 913 
 1,806 
 (625)
— 
 24,616 

 —     
 — 
 5,200     
 130 
 494     
 (7)
     (20,892)    
 (246)
 395     
 — 
    159,607       4,794 

 429 
 1,017 
 133 
 (663)
— 
    25,532 

 — 
 123 
 (47)
   (1,941)
 — 
    4,917 

 — 
 — 
 246 
 (246)
 — 

 — 
 — 
    158,265     
 — 
 — 
 (506)    
 625 
    1,941 
 50     
 (625)
   (1,941)
     (20,892)    
    136,917     
 — 
 — 
 $  (22,690)  $  (4,794) $  (4,917) $  (25,532) $  (24,616)
 $  159,607   $   4,794  $   4,917  $   25,532  $   24,616 

 — 
 — 
 663 
 (663)
 — 

(1)  The actuarial loss on the nonunion defined benefit pension plan was higher for 2016, primarily due to a decrease in the discount 

rate used to remeasure the plan obligation at December 31, 2016 versus December 31, 2015. 

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Amounts recognized in the consolidated balance sheets at December 31 consisted of the following: 

Current liabilities (included in accrued expenses) 
Noncurrent liabilities (included in pension and 
postretirement liabilities) 
Liabilities recognized 

  Nonunion Defined 
  Benefit Pension Plan 

Supplemental 
Benefit Plan 

2016 

2015 

      2016 

2015 

Postretirement 
Health Benefit Plan 
2015 
2016 

(in thousands) 

  $ 

 — 

 $ 

 — 

 $ 

 (989) $ 

 (246) $ 

 (690) $ 

 (736)

   (7,201)
  $  (7,201)

    (22,690)
 $  (22,690)

    (3,805)
 (23,880)
 $  (4,794) $  (4,917) $  (25,532) $   (24,616)

   (24,842)

   (4,671)

The following is a summary of the components of net periodic benefit cost for the Company’s nonunion benefit plans for 
the years ended December 31: 

Nonunion Defined 
Benefit Pension Plan 
2015 

2014 

2016 

Supplemental 
Benefit Plan 

     2016       2015        2014 

(in thousands) 

Postretirement 
Health Benefit Plan 
2015 

     2014    

     2016 

Service cost 
Interest cost 
Expected return on plan assets 
Amortization of prior service credit 
Pension settlement expense 
Amortization of net actuarial loss(1) 
Net periodic benefit cost 

$  —  $  —  $ 
    4,572 
   (8,607)
   — 
    3,023 
    4,087 
$   3,075  $   2,440  $ 

    5,200 
   (9,180)
   — 
    3,202 
    3,218 

—  $  —  $  — 
   123 
 6,039 
   130 
   — 
   — 
   (10,419)
   — 
   — 
— 
 — 
 5,880 
   206 
 2,398 
   159 
   152 
 3,898  $  488  $  282 

 429  $ 

 $  —  $ 
 184 
    — 
    — 
 715 
 214 

 406  $   280  
    788  
 913 
   —  
— 
   (190) 
 (190)
   —  
— 
 93  
 853 
 $  1,113  $  1,961  $   1,982  $   971  

   1,017 
   — 
 (190)
   — 
 705 

(1)  The Company amortizes actuarial losses over the average remaining active service period of the plan participants and does not use 

a corridor approach. 

The following is a summary of the pension settlement distributions and pension settlement expense for the years ended 
December 31: 

Nonunion Defined 
Benefit Pension Plan 

Supplemental 
Benefit Plan 

     2016(1) 

      2015(1) 

     2014(2) 
(in thousands, except per share data) 

2016 

     2015(3) 

2014 

Pension settlement distributions 
Pension settlement expense, pre-tax 
Pension settlement expense per diluted share, net of taxes 

  $ 16,515 
  $  3,023 
  $
 0.07 

 $ 20,622  $ 57,518  $
 $  3,202  $  5,880  $
 0.14  $
 $

 0.07  $

 246  $  1,941  $
 —  $
 206  $
 —  $
 0.01  $

 853 
 715 
 0.02 

(1)  Pension settlement distributions represent lump-sum benefit distributions paid. 
(2)  Pension settlement distributions represent $32.1 million of lump-sum benefit distributions and a $25.4 million nonparticipating 

annuity contract purchase. 

(3)  The 2015 SBP distribution represents the portion of a benefit related to an officer retirement that occurred in 2014 which was 
delayed  for  six  months  after  retirement  in  accordance  with  IRC  Section  409A.  The  pension  settlement  expense  related  to  this 
distribution was recognized in 2014. 

Included in accumulated other comprehensive loss at December 31 were the following pre-tax amounts that have not yet 
been recognized in net periodic benefit cost: 

  Nonunion Defined 
  Benefit Pension Plan 
      2016 

2015 

Supplemental 
Benefit Plan 

Postretirement 
  Health Benefit Plan   

2016 

      2015 

2016 

2015 

Unrecognized net actuarial loss 
Unrecognized prior service credit 

Total 

  $  23,294  $  28,457  $ 

 — 

 — 

  $  23,294  $  28,457  $ 

92 

(in thousands) 
 635 
 — 
 635 

 $   1,001  $   5,708  $   6,280 
 (507) 
 $   1,001  $   5,391  $   5,773 

 (317)

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The  following  amounts,  which  are  reported  within  accumulated  other  comprehensive  loss  at  December  31,  2016  are 
expected to be recognized as components of net periodic benefit cost in 2017 on a pre-tax basis. (Amounts exclude the 
effect of pension settlements, which the Company will incur for the nonunion defined benefit pension plan.) 

Unrecognized net actuarial loss 
Unrecognized prior service credit 

Total 

  $ 

  $ 

 2,960 
 — 
 2,960 

 $ 

 109  $ 
 — 
 109  $ 

 620 
 (190)
 430 

      Nonunion 
  Defined Benefit  
  Pension Plan 

     Supplemental     Postretirement   

Health 

  Benefit Plan 

Benefit 
Plan 
(in thousands) 
 $ 

The discount rate is determined by matching projected cash distributions with appropriate high-quality corporate bond 
yields  in  a  yield  curve  analysis.  Weighted-average  assumptions  used  to  determine  nonunion  benefit  obligations  at 
December 31 were as follows: 

  Nonunion Defined 
  Benefit Pension Plan   Benefit Plan 
     2016 

  Supplemental   

      2015 

     2016       2015       2016 

Postretirement 
  Health Benefit Plan    

      2015 

Discount rate 

3.4 % 

 3.5 %  2.7 %   2.6 % 

4.0 % 

 4.2 % 

Weighted-average assumptions used to determine net periodic benefit cost for the Company’s nonunion benefit plans for 
the years ended December 31 were as follows: 

Discount rate 
Expected return on plan assets 

Nonunion Defined 
  Benefit Pension Plan 
    2016(1)     2015(2)     2014(3)      2016      2015     2014(4)      2016      2015      2014     
 3.5  %  3.2  %   3.8  %  2.6 %  2.5 %   2.8 %  4.2 %  3.9 %  4.7 % 
 6.5  %  6.5  %   6.5  % N/A    N/A    N/A    N/A    N/A    N/A 

Postretirement 
  Health Benefit Plan 

Supplemental 
Benefit Plan 

(1)  The discount rate presented was used to determine the first quarter 2016 expense, and the interim discount rate established upon 
each quarterly settlement in 2016 of 3.0%, 2.7%, and 2.7% was used to calculate the expense/credit for the second, third, and fourth 
quarter of 2016, respectively. 

(2)  The discount rate presented was used to determine the first quarter 2015 credit, and the interim discount rate established upon each 
quarterly settlement in 2015 of 3.0%, 3.5%, and 3.4% was used to calculate the expense/credit for the second, third, and fourth 
quarter of 2015, respectively. 

(3)  The discount rate presented was used to determine the first quarter 2014 credit, and the interim discount rate established upon each 
quarterly settlement in 2014 of 3.5%, 3.3%, and 3.4% was used to calculate the credit for the second, third, and fourth quarter of 
2014, respectively. 

(4)  The discount rate presented was used to determine expense for the first ten months of 2014 and the discount rate of 2.5% established 

upon the October 31, 2014 settlement was used to calculate expense for the last two months of 2014. 

The assumed health care cost trend rates for the Company’s postretirement health benefit plan at December 31 were as 
follows: 

Health care cost trend rate assumed for next year 
Rate to which the cost trend rate is assumed to decline 
Year that the rate reaches the cost trend assumed rate 

2016 

2015 

 8.0 %   
 4.5 %   
2031 

 6.7 % 
 4.5 % 

2030 

The  health  care  cost  trend  rates  have  a  significant  effect  on  the  obligations  reported  for  health  care  plans.  A 
one-percentage-point change in assumed health care cost trend rates would have the following effects on the Company’s 
postretirement health benefit plan for the year ended December 31, 2016: 

Effect on total of service and interest cost components 
Effect on postretirement benefit obligation 

One Percentage Point 
Increase 

      Decrease 

(in thousands) 
 322  $ 
 5,059  $ 

 (252)
 (4,036)

  $ 
  $ 

93 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
       
 
     
 
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
  
 
 
 
 
Estimated future benefit payments from the Company’s nonunion defined benefit pension (paid from trust assets), SBP, 
and postretirement health benefit plans, which reflect expected future service as appropriate, as of December 31, 2016 are 
as follows: 

2017 
2018 
2019 
2020 
2021 
2022-2026 

  $ 
  $ 
  $ 
  $ 
  $ 
  $ 

 26,608 
 12,386 
 12,372 
 12,543 
 12,031 
 51,341 

      Nonunion 
  Defined Benefit  
  Pension Plan 

     Supplemental     Postretirement   

Health 
  Benefit Plan    

Benefit 
Plan 
(in thousands) 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 

 989  $ 
 —  $ 
 3,107  $ 
 —  $ 
 —  $ 
 —  $ 

 690 
 777 
 854 
 928 
 1,003 
 6,202 

The Company’s contributions to the defined benefit pension plan are based upon the minimum funding levels required 
under provisions of the Employee Retirement Income Security Act of 1974 (“ERISA”) and the Pension Protection Act of 
2006 (the “PPA”), with the maximum contributions not to exceed deductible limits under the IRC. Based upon currently 
available actuarial information, which is subject to change upon completion of the 2017 actuarial valuation of the plan, the 
Company does not expect to have cash outlays for required minimum contributions to its nonunion defined benefit pension 
plan in 2017. The plan’s actuary certified the adjusted funding target attainment percentage (“AFTAP”) to be 107.8% as 
of the January 1, 2016 valuation date. The AFTAP is determined by measurements prescribed by the IRC, which differ 
from the funding measurements for financial statement reporting purposes. 

Nonunion Defined Benefit Pension Plan Assets 
The Company establishes the expected long-term rate of return on nonunion defined benefit pension plan assets, which 
are held in trust, by considering the historical returns for the current mix of investments. In addition, consideration is given 
to the range of expected returns for the current pension plan investment mix provided by the plan’s investment advisor. 
This approach is intended to establish a long-term, nonvolatile rate. The Company’s long-term expected rate of return 
utilized in determining its 2017 nonunion defined benefit pension plan expense is 6.5%. 

The overall objectives of the investment strategy for the Company’s nonunion defined benefit plan are to achieve a rate of 
return that over the long term will fund liabilities and provide for required benefits under the plan in a manner that satisfies 
the fiduciary requirements of ERISA. The investment strategy aims to maximize the long-term return on plan assets subject 
to an acceptable level of investment risk, liquidity risk, and funding risk utilizing target asset allocations for investments. 
The plan’s long-term asset allocation policy is intended to protect or improve the purchasing power of plan assets and 
provide adequate diversification to limit the possibility of experiencing a substantial loss over a one-year period. 

The weighted-average target, acceptable ranges, and actual asset allocations of the Company’s nonunion defined benefit 
pension plan at December 31 are summarized in the following table: 

2016 

     Target 
    Allocation        

  Acceptable 

 Weighted-Average Allocation  

Range 

2016 

2015 

Equity Securities 

Large Cap U.S. Equity 
Mid Cap U.S. Equity 
Small Cap U.S. Equity 
International Equity 

Income Securities 
Debt Instruments 
Floating Rate Loan Fund 

Cash Equivalents 

Cash and Cash Equivalents 

 13.0 %     8.0 %- 20.0 %   
   7.0 %- 11.0 %   
 9.0   
   7.0 %- 11.0 %   
 9.0   
  10.0 %- 18.0 %   
 14.0   

 14.0 %   
 9.4  
 10.0  
 14.4  

 17.2 % 
 10.4  
 10.3  
 17.1  

 25.0   
 10.0   

  20.0 %- 30.0 %   
   3.0 %- 15.0 %   

 25.0  
 10.8  

 19.5  
 11.6  

 20.0   
 100.0 %    

  0.0 %- 25.0 %   

 16.4  
 100.0 %   

 13.9  
 100.0 %

94 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
       
     
  
 
 
  
 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
  
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
  
 
 
 
 
Investment balances and results are reviewed quarterly. Investment performance is generally compared to the three-to-five 
year performance of recognized market indices as well as analyzed for periods shorter than three years for each investment 
fund and over five years for the total fund. Although investment allocations which fall outside the acceptable range at the 
end of any quarter are usually rebalanced based on the target allocation, the Company has the discretion to maintain cash 
or other short-term investments during periods of market volatility. 

Certain types of investments and transactions are prohibited or restricted by the Company’s written pension investment 
policy,  including,  but  not  limited  to,  borrowing  of  money;  purchase  of  securities  on  margin;  short  sales;  pledging, 
mortgaging, or hypothecating securities except loans of securities that are fully-collateralized; purchase or sale of futures, 
options, or derivatives for speculation or leverage; purchase or sale of commodities; or illiquid interests in real estate or 
mortgages.  In  addition  to  index  fund  investments  in  equity  and  income  securities,  the  plan  also  holds  investments  in 
actively managed portfolios which include investments in an actively managed portfolio of mid-cap U.S. equity securities 
and separate actively managed portfolios of short-term debt instruments. The short-term debt instrument portfolios include 
1-3  year  and  1-5  year  fixed  income  portfolios,  which  aim  to  approximate  or  exceed  the  returns  of  their  respective 
benchmarks while preserving capital, and a total return fixed income portfolio with high quality investment grade corporate 
bond and high yield bond holdings, which seeks to provide less volatility than longer duration fixed income strategies 
while generating income. In addition to the requirements of the pension investment policy, certain investment restrictions 
apply  to  the  actively  managed  portfolios,  including:  guidelines  for  permitted  investments;  minimum  acceptable  credit 
quality of securities; maximum maturity of investments; limitations on the concentration of certain types of investments; 
and/or acceptable effective duration period ranges. 

The  fair  value  of  the  Company’s  nonunion  defined  benefit  pension  plan  assets  at  December 31,  2016,  by  major  asset 
category and fair value hierarchy level (see Fair Value Measurements accounting policy in Note B), were as follows: 

Cash and Cash Equivalents(1) 
Debt Instruments(2) 
Floating Rate Loans(3) 
Large Cap U.S. Equity 
Mid Cap U.S. Equity 
Small Cap U.S. Equity 
International Equity 

Fair Value Measurements Using 

  Quoted Prices      Significant       Significant 

In Active 
  Markets 
(Level 1) 

  Observable    Unobservable  

Inputs 
     (Level 2)       

Inputs 
(Level 3) 

      Total 

  $   23,696  $ 
 36,245 
 15,687 
 20,208 
 13,597 
 14,561 
 20,811 
  $  144,805  $ 

(in thousands) 

 23,696  $ 
 — 
 15,687 
 20,208 
 13,597 
 14,561 
 20,811 

 — 
 36,245 
 — 
 — 
 — 
 — 
 — 
 108,560  $   36,245 

 $ 

 $ 

 —  
 —  
 —  
 —  
 —  
 —  
 —  
 —  

(1)  Consists primarily of money market mutual funds. 
(2) 

Includes  corporate  debt  instruments  (81%),  mortgage-backed  instruments  (10%),  treasury  instruments  (7%),  municipal  debt 
instruments (1%), and agency debt instruments (1%) which are priced using daily bid prices. The fair value measurements are 
provided by a pricing service which uses the market approach with inputs derived from observable market data. 

(3)  Consists of a floating rate loan mutual fund. 

95 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
  
 
 
 
 
  
  
  
   
 
  
  
  
   
 
  
  
  
   
 
  
  
  
   
 
  
  
  
   
 
  
  
  
   
 
 
 
The  fair  value  of  the  Company’s  nonunion  defined  benefit  pension  plan  assets  at  December 31,  2015,  by  major  asset 
category and fair value hierarchy level (see Fair Value Measurements accounting policy in Note B), were as follows: 

Cash and Cash Equivalents(1) 
Debt Instruments(2) 
Floating Rate Loans(3) 
Large Cap U.S. Equity 
Mid Cap U.S. Equity 
Small Cap U.S. Equity 
International Equity 

Fair Value Measurements Using 

  Quoted Prices    Significant    Significant 

In Active 
  Markets 
(Level 1) 

  Observable    Unobservable   

Inputs 
      (Level 2)      

Inputs 
(Level 3) 

(in thousands) 

Total 

  $   19,079  $ 
 26,662 
 15,868 
 23,459 
 14,276 
 14,135 
 23,438 
  $  136,917  $ 

 19,079 
 — 
 15,868 
 23,459 
 14,276 
 14,135 
 23,438 
 110,255 

 $ 

 —  $ 

 26,662 
 — 
 — 
 — 
 — 
 — 

 $   26,662  $ 

 — 
 — 
 — 
 — 
 — 
 — 
 — 
 — 

(1)  Consists primarily of money market mutual funds. 
(2) 

Includes  corporate  debt  instruments  (74%),  mortgage-backed  instruments  (17%),  treasury  instruments  (6%),  municipal  debt 
instruments (2%), and agency debt instruments (1%) which are priced using daily bid prices. The fair value measurements are 
provided by a pricing service which uses the market approach with inputs derived from observable market data. 

(3)  Consists of a floating rate loan mutual fund. 

Deferred Compensation Plans 

The Company has deferred salary agreements with certain executives for which liabilities of $3.4 million and $3.9 million 
were recorded as of December 31, 2016 and 2015, respectively. The deferred salary agreements include a provision that 
immediately vests all benefits and provides for a lump-sum payment upon a change in control of the Company that is 
followed by a termination of the executive. The Compensation Committee elected to close the deferred salary agreement 
program to new entrants effective January 1, 2006. In place of the deferred salary agreement program, officers appointed 
after 2005 participate in the Cash Long-Term Incentive Plan (see Cash Long-Term Incentive Compensation Plan section 
within this Note). 

The Company maintains a Voluntary Savings Plan (“VSP”), a nonqualified deferred compensation program for the benefit 
of certain executives of the Company and certain subsidiaries. Eligible employees may defer receipt of a portion of their 
salary and incentive compensation into the VSP by making an election prior to the beginning of the year in which the 
salary compensation is payable and, for incentive compensation, by making an election at least six months prior to the end 
of the performance period to which the incentive relates. The Company credits participants’ accounts with applicable rates 
of return based on a portfolio selected by the participants from the investments available in the plan. The Company match 
related to the VSP was suspended beginning January 1, 2010. All deferrals, Company match, and investment earnings are 
considered part of the general assets of the Company until paid. Accordingly, the consolidated balance sheets reflect the 
fair value of the aggregate participant balances, based on quoted prices of the mutual fund investments, as both an asset 
and  a  liability  of  the  Company.  As  of  December 31,  2016  and  2015,  VSP  balances  of  $2.2  million  and  $2.1  million, 
respectively, were included in other long-term assets with a corresponding amount recorded in other long-term liabilities. 

Defined Contribution Plans 

The Company and its subsidiaries have various defined contribution 401(k) plans that cover substantially all employees. 
The plans permit participants to defer a portion of their salary up to a maximum of 69% as determined under Section 
401(k) of the IRC. For certain participating subsidiaries, the Company matches 50% of nonunion participant contributions 
up  to  the  first  6%  of  annual  compensation.  The  plans  also  allow  for  discretionary  Company  contributions  determined 
annually. The Company’s matching expense for the 401(k) plans totaled $5.7 million, $5.5 million, and $4.9 million for 
2016, 2015, and 2014, respectively. 

96 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
    
  
 
 
  
 
  
  
   
  
 
  
  
   
  
 
  
  
   
  
 
  
  
   
  
 
  
  
   
  
 
  
  
   
  
 
 
 
 
 
 
 
 
Effective  July 1,  2013,  participants  in  the  nonunion  defined  benefit  pension  plan  who  were  active  employees  of  the 
Company became eligible for the discretionary defined contribution feature of Company’s nonunion 401(k) and defined 
contribution plan in which all eligible noncontractual employees hired subsequent to December 31, 2005 also participate. 
Participants are fully vested in their benefits under the defined contribution plan after three years of service. The Company 
may make discretionary contributions to the defined contribution plan. In 2016, 2015, and 2014, the Company recognized 
expense of $5.0 million, $9.5 million and $9.0 million, respectively, related to its contributions to the defined contribution 
plan.  

Cash Long-Term Incentive Compensation Plan 

The Company maintains a performance-based Cash Long-Term Incentive Compensation Plan (“LTIP”) for officers of the 
Company or its subsidiaries who are not active participants in the deferred salary agreement program. The LTIP incentive, 
which is generally earned over three years, is based, in part, upon a proportionate weighting of return on capital employed 
and shareholder returns compared to a peer group, as specifically defined in the plan document. As of December 31, 2016, 
2015, and 2014, $3.9 million, $6.7 million, $7.6 million, respectively, were accrued for future payments under the plans.  

Other Plans 

Other long-term assets include $47.4 million and $45.1 million at December 31, 2016 and 2015, respectively, in the cash 
surrender value of life insurance policies. These policies are intended to provide funding for long-term nonunion benefit 
arrangements such as the Company’s SBP and deferred compensation plans. A portion of the Company’s cash surrender 
value of variable life insurance policies have investments, through separate accounts, in equity and fixed income securities 
and,  therefore,  are  subject  to  market  volatility.  The  Company  recognized  gains  associated  with  changes  in  the  cash 
surrender value and proceeds from life insurance policies of $2.9 million, $0.3 million, and $3.8 million during 2016, 
2015, and 2014, respectively. 

Multiemployer Plans 

ABF Freight System, Inc. and certain other subsidiaries reported in the Company’s Asset-Based operating segment (“ABF 
Freight”) contribute to multiemployer pension and health and welfare plans, which have been established pursuant to the 
Taft-Hartley Act, to provide benefits for its contractual employees. ABF Freight’s contributions generally are based on the 
time worked by its contractual employees, in accordance with the ABF NMFA and other related supplemental agreements. 
As of December 2016, approximately 77% of ABF Freight employees were covered under the ABF NMFA. ABF Freight 
recognizes  as  expense  the  contractually  required  contributions  for  each  period  and  recognizes  as  a  liability  any 
contributions  due  and  unpaid.  The  ABF  NMFA  and  the  related  supplemental  agreements  provide  for  continued 
contributions  to  various  multiemployer  health,  welfare,  and  pension  plans  maintained  for  the  benefit  of  ABF  Freight 
employees who are members of the IBT. Upon implementation of the ABF NMFA on November 3, 2013, contribution 
rate increases for the benefits under the collective bargaining agreement were applied retroactively to August 1, 2013. The 
combined contribution rates for health, welfare, and pension benefits under the ABF NMFA may increase up to $1.00 per 
hour each August 1 providing that the plans provide evidence that an increase is actuarially necessary.  

The multiemployer plans to which ABF Freight segment contributes are jointly-trusteed (half of the trustees of each plan 
are  selected  by  the  participating  employers,  the  other  half  by  the  IBT)  and  cover  collectively-bargained  employees  of 
multiple  unrelated  employers.  Due  to  the  inherent  nature  of  multiemployer  plans,  there  are  risks  associated  with 
participation  in  these  plans  that differ  from  single-employer plans.  Assets  received by  the plans  are  not  segregated by 
employer,  and  contributions  made  by  one  employer  can  be  and  are  used  to  provide  benefits  to  current  and  former 
employees of other employers. If a participating employer in a multiemployer plan no longer contributes to the plan, the 
unfunded obligations of the plan may be borne by the remaining participating employers. If a participating employer in a 
multiemployer pension plan completely withdraws from the plan, it owes to the plan its proportionate share of the plan’s 
unfunded vested benefits, referred to as a withdrawal liability. A complete withdrawal generally occurs when the employer 
permanently  ceases  to  have  an  obligation  to  contribute  to  the  plan.  Withdrawal  liability  is  also  owed  in  the  event  the 
employer withdraws from a plan in connection with a mass withdrawal, which generally occurs when all or substantially 
all employers withdraw from the plan pursuant to an agreement in a relatively short period of time. Were ABF Freight to 
completely  withdraw  from  certain  multiemployer  pension  plans,  whether  in  connection  with  a  mass  withdrawal  or 
otherwise, under current law, ABF Freight would have material liabilities for its share of the unfunded vested liabilities of 
each such plan.  

97 

 
 
 
 
 
 
 
 
Pension Plans 
The  25  multiemployer  pension  plans  to  which  ABF  Freight  contributes  vary  greatly  in  size  and  in  funded  status. 
Contribution obligations to these plans are specified in the ABF NMFA, which will remain in effect through March 31, 
2018. The funding obligations to the pension plans are intended to satisfy the requirements imposed by the PPA, which 
was permanently extended by the Multiemployer Pension Reform Act (the “Reform Act”) included in the Consolidated 
and Further Continuing Appropriations Act of 2015. Among other things, the PPA requires that “endangered” (generally 
less than 80% funded and commonly called “yellow zone”) plans adopt “funding improvement plans” and that “critical” 
(generally less than 65% funded and commonly called “red zone”) plans adopt “rehabilitation plans” that are intended to 
improve the plan’s funded status over time. Through the term of its current collective bargaining agreement, ABF Freight’s 
contribution  obligations  generally  will  be  satisfied  by  making  the  specified  contributions  when  due.  However,  the 
Company cannot determine with any certainty the contributions that will be required under future collective bargaining 
agreements for ABF Freight’s contractual employees.  

The Reform Act includes provisions to address the funding of multiemployer pension plans in “critical and declining” 
status, including certain of those in which ABF Freight participates. Critical and declining status is applicable to critical 
status plans that are projected to become insolvent anytime in the current plan year or during the next 14 plan years, or if 
the plan is projected to become insolvent within the next 19 plan years and either the plan’s ratio of inactive participants 
to active participants exceeds two to one or the plan’s funded percentage is less than 80%. Provisions of the Reform Act 
include, among others, providing qualifying plans the ability to self-correct funding issues, subject to various requirements 
and restrictions, including applying to the U.S. Department of Treasury (the “Treasury Department”) for the reduction of 
certain accrued benefits. 

Based  on  the  most  recent  annual  funding  notices  the  Company  has  received,  most  of  which  are  for  plan  years  ended 
December 31, 2015, approximately 60% of the Asset-Based contributions to multiemployer pension plans were made to 
plans that are in “critical and declining” status, including the Central States, Southeast and Southwest Areas Pension Plan 
(the “Central States Pension Plan”) discussed below, approximately 4% were made to plans that are in “critical status” but 
not “critical and declining” status, and approximately 3% were made to plans that are in “endangered status,” each as 
defined by the PPA. The Asset-Based segment’s participation in multiemployer pension plans is summarized in the table 
below. The multiemployer pension plans listed separately in the table represent plans that are individually significant to 
the Asset-Based segment based on the amount of plan contributions. The severity of a plan’s underfunded status was also 
considered in the analysis of individually significant funds to be separately disclosed. 

98 

 
 
 
Significant multiemployer pension funds and key participation information were as follows: 

  EIN/Pension 

Legal Name of Plan     Plan Number (a)     
Central States, 
Southeast and 
Southwest Areas 
Pension Plan(1)(2) 

36-6044243 

Pension 
Protection Act 
Zone Status (b) 

2016 

2015 

FIP/RP 
Status 
Pending/ 
    Implemented (c)     

Contributions (d) 
(in thousands) 

2016 

2015 

2014 

  Surcharge 
    Imposed (e)

Critical 
and 
Declining    

Critical 
and 

Declining    Implemented(3)  $   77,891 

$   77,491 

$   74,001   

No 

Western 
Conference of 
Teamsters Pension 
Plan(2) 

Central 
Pennsylvania 
Teamsters Defined 
Benefit Plan(1)(2) 

I. B. of T. Union 
Local No. 710 
Pension Fund(5)(6)    

All other plans in 
the aggregate 
Total 
multiemployer 
pension 
contributions 
paid(7) 

91-6145047 

   Green 

   Green 

No 

 25,075 

 24,474 

 23,030   

No 

23-6262789 

   Green 

   Green 

No 

 13,381 

 13,147 

 12,810   

No 

36-2377656 

   Green(4) 

   Green(4) 

No 

 9,670 

 10,020 

 9,186   

No 

 28,122 

 26,766 

 25,150  

  $  154,139 

$  151,898 

$  144,177  

Table Heading Definitions 
(a)  The “EIN/Pension Plan Number” column provides the Federal Employer Identification Number (EIN) and the three-digit plan 

number, if applicable. 

(b)  Unless  otherwise  noted,  the  most  recent  PPA  zone  status  available  in  2016  and  2015  is  for  the  plan’s  year-end  status  at 
December 31, 2015 and 2014, respectively. The zone status is based on information received from the plan and was certified by 
the plan’s actuary. Green zone funds are those that are in neither endangered, critical, or critical and declining status and generally 
have a funded percentage of at least 80%. 

(c)  The “FIP/RP Status Pending/Implemented” column indicates if a funding improvement plan (FIP) or a rehabilitation plan (RP), if 

applicable, is pending or has been implemented. 

(d)  Amounts reflect contributions made in the respective year and differ from amounts expensed during the year. 
(e)  The surcharge column indicates if a surcharge was paid by ABF Freight to the plan. 

(1)  ABF Freight System, Inc. was listed by the plan as providing more than 5% of the total contributions to the plan for the plan 

(2) 

years ended December 31, 2015 and 2014. 
Information for this fund was obtained from the annual funding notice, other notices received from the plan, and the Form 5500 
filed for the plan years ended December 31, 2015 and 2014. 

(3)  Adopted  a  rehabilitation  plan  effective  March 25,  2008  as  updated.  Utilized  amortization  extension  granted  by  the  IRS 

effective December 31, 2003. 

(4)  PPA zone status relates to plan years February 1, 2015 – January 31, 2016 and February 1, 2014 – January 31, 2015. 
(5)  The Company was listed by the plan as providing more than 5% of the total contributions to the plan for the plan years ended 

(6) 

January 31, 2016 and 2015. 
Information for this fund was obtained from the annual funding notice, other notices received from the plan, and the Form 5500 
filed for the plan years ended January 31, 2016 and January 31, 2015. 

(7)  Contribution levels can be impacted by several factors such as changes in business levels and the related time worked by 
contractual employees, contractual rate increases for pension benefits, and the specific funding structure, which differs among 
funds. The pension contribution rate for contractual employees increased an average of approximately 2.8%, 1.3%, and 0.8% 
effective primarily on August 1, 2016, 2015, and 2014, respectively. The Supplemental Negotiating Committee for the Central 
States Pension Plan approved no pension contribution increase effective August 1, 2016, 2015, and 2014. The Supplemental 
Negotiating  Committee  for  the  Western  Conference  of  Teamsters  Pension  Plan  approved  no  pension  increase  effective 
August 1, 2016, 2015, and 2014. The year-over-year changes in multiemployer pension plan contributions presented above 
were also influenced by changes in Asset-Based business levels. 

99 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
    
    
    
  
  
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
  
 
  
  
  
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
For 2016, 2015, and 2014, 50% to 60% of Asset-Based multiemployer pension contributions were made to the Central 
States Pension Plan. The funded percentage of the Central States Pension Plan, as set forth in information provided by the 
Central States Pension Plan, was 42.1%, 47.9%, and 48.4% as of January 1, 2016, 2015, and 2014, respectively. 

In September 2015, the Central States Pension Plan filed an application with the Treasury Department seeking approval 
under the Reform Act for a pension rescue plan, which included benefit reductions for participants in the Central States 
Pension Plan in an attempt to avoid the insolvency of the plan that otherwise is projected by the plan to occur. In May 2016, 
the Treasury Department denied the Central States Pension Plan’s proposed rescue plan. The trustees of the Central States 
Pension Plan subsequently announced that a new rescue plan would not be submitted and stated that it is not possible to 
develop and implement a new rescue plan that complies with the final Reform Act regulations issued by the Treasury 
Department on April 26, 2016. Although the future of the Central States Pension Plan is impacted by a number of factors, 
without legislative action, the plan is currently projected to become insolvent within 10 years or less. ABF Freight’s current 
collective  bargaining  agreement  with  the  IBT  provides  for  contributions  to  the  Central  States  Pension  Plan  through 
March 31, 2018, and it is ABF Freight’s understanding that its contribution rate is not expected to increase during this 
period. ABF Freight’s contribution rates are made in accordance with its collective bargaining agreements with the IBT 
and other related supplemental agreements. In consideration of high multiemployer contribution rates, several of the plans 
in addition to the Central States Pension Plan have frozen contribution rates at current levels under ABF Freight’s current 
collective bargaining agreement. Future contribution rates will be determined through the negotiation process for contract 
periods following the term of the current collective bargaining agreement (though there can be no guarantees). ABF Freight 
pays some of the highest benefit contribution rates in the industry and continues to address the effect of the wage and 
benefit cost structure on its operating results in discussions with the IBT. 

ABF Freight received a Notice of Insolvency from the Road Carriers Local 707 Pension Fund (the “707 Pension Fund”) 
for the plan year beginning February 1, 2016. During the second quarter of 2016, the 707 Pension Fund received notice 
that  the  Treasury  Department  denied  its  proposal  to  suspend  participant  benefits  in  an  effort  to  remain  solvent. 
Approximately 1% of ABF Freight’s total multiemployer pension contributions for the year ended December 31, 2016 
were made to the 707 Pension Fund. Based on currently available information, it is the Company’s understanding that if 
the 707 Pension Fund becomes insolvent, ABF Freight’s benefit contribution rates under the ABF NMFA will be frozen 
and ABF Freight will be required to continue making contributions at the frozen rate throughout and after the current ABF 
NMFA contract period, which extends to March 31, 2018; however, there can be no assurance in this regard. ABF Freight 
has not received any other notification of plan reorganization or plan insolvency with respect to any multiemployer pension 
plan to which it contributes. 

Health and Welfare Plans 
ABF  Freight  contributes  to  42  multiemployer  health  and  welfare  plans  which  provide  health  care  benefits  for  active 
employees and retirees covered under labor agreements. Contributions to multiemployer health and welfare plans totaled 
$153.3 million, $144.7 million, and $130.5 million, for the year ended December 31, 2016, 2015, and 2014, respectively. 
The benefit contribution rate for health and welfare benefits increased by an average of approximately 4.0%, 5.6%, and 
5.3% primarily on August 1, 2016, 2015, and 2014, respectively, under the ABF NMFA. Other than changes to benefit 
contribution  rates  and  variances  in  rates  and  time  worked,  there  have  been  no  other  significant  items  that  affect  the 
comparability of the Company’s 2016, 2015, and 2014 multiemployer health and welfare plan contributions. 

100 

 
 
 
 
 
NOTE J – STOCKHOLDERS’ EQUITY 

Accumulated Other Comprehensive Loss 

Components of accumulated other comprehensive loss were as follows at December 31: 

Pre-tax amounts: 

Unrecognized net periodic benefit costs(1) 
Interest rate swap 
Foreign currency translation 

Total 

After-tax amounts: 

Unrecognized net periodic benefit costs(1) 
Interest rate swap 
Foreign currency translation 

Total 

2016 

2015 
(in thousands) 

2014 

$   (29,320)
 (542)
 (1,978)
$   (31,840)

 $   (35,231)
 (897)
 (2,379)
 $   (38,507)

 $   (30,140)
 (576)
 (1,216)
 $   (31,932)

$   (21,886)
 (329)
 (1,202)
$   (23,417)

 $   (25,497)
 (545)
 (1,454)
 $   (27,496)

 $   (22,387)
 (350)
 (742)
 $   (23,479)

(1)  The decrease in unrecognized net periodic benefit costs for 2016 reflects the impact of decreases in the unrecognized net actuarial 
loss $5.2 million ($3.2 million after-tax) related to the nonunion defined benefit pension plan, primarily due to amortization of net 
actuarial  losses  and  pension  settlement  expense  offset,  in  part,  by  decreases  in  the  discount  rates  used  to  remeasure  the  plan 
obligations. The increase in unrecognized net periodic benefit costs for 2015 primarily reflected the impact of increases in the 
unrecognized  net  actuarial  loss  of  $4.2  million  ($2.5  million  after-tax)  related  to  the  nonunion  defined  benefit  pension  plan, 
primarily  due  to  the  difference  in  actual  return  on  plan  assets  versus  the  assumed  return  offset,  in  part,  by  pension  settlement 
expense and amortization of net actuarial losses. The nonunion defined benefit pension plan is discussed further in Note I. 

The following is a summary of the changes in accumulated other comprehensive loss, net of tax, by component: 

Balances at December 31, 2014 

  Unrecognized   
  Currency   
  Net Periodic 
     Benefit Costs        Swap       Translation  

  Interest      Foreign 
  Rate 

  Total 

(in thousands) 

 $  (23,479)   $ 

 (22,387)   $  (350)   $ 

 (742)  

Other comprehensive loss before reclassifications 
Amounts reclassified from accumulated other comprehensive loss 
Net current-period other comprehensive loss 

 (8,442)  
 4,425 
 (4,017)  

 (7,535)    
 4,425 
 (3,110)    

 (195)  
 — 
 (195)  

 (712)  
 —   
 (712)  

Balances at December 31, 2015 

$  (27,496) $ 

 (25,497)

 $  (545) $ 

 (1,454) 

Other comprehensive income (loss) before reclassifications 
Amounts reclassified from accumulated other comprehensive loss 
Net current-period other comprehensive income 

 (799)
 4,878 
 4,079 

 (1,267)
 4,878 
 3,611 

 216 
 — 
 216 

 252  
 —  
 252  

Balances at December 31, 2016 

$  (23,417) $ 

 (21,886)

 $  (329) $ 

 (1,202) 

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The following is a summary of the significant reclassifications out of accumulated other comprehensive loss by component 
for the years ended December 31: 

Amortization of net actuarial loss 
Amortization of prior service credit 
Pension settlement expense 

Total, pre-tax 

Tax benefit 

Total, net of tax 

Unrecognized Net Periodic 
Benefit Costs(1)(2) 

2016 

2015 

(in thousands) 

  $ 

  $ 

 (4,944)  $ 
 190  
 (3,229) 
 (7,983) 
 3,105  
 (4,878)  $ 

 (4,230) 
 190 
 (3,202) 
 (7,242) 
 2,817 
 (4,425) 

(1)  Amounts in parentheses indicate increases in expense or loss. 
(2)  These components of accumulated other comprehensive loss are included in the computation of net periodic benefit cost (see 

Note I). 

Dividends on Common Stock 

The following table is a summary of dividends declared during the applicable quarter: 

2016 

2015 

     Per Share        Amount 

      Per Share        Amount 

First quarter 
Second quarter 
Third quarter 
Fourth quarter 

  $ 
  $ 
  $ 
  $ 

0.08 
0.08 
0.08 
0.08 

(in thousands, except per share data) 
 $
 $ 
 $
 $
 $ 
 $
 $
 $ 
 $
 $
 $ 
 $

2,088 
2,087 
2,074 
2,069 

 0.06 
 0.06 
 0.06 
 0.08 

 1,584 
 1,578 
 1,578 
 2,097 

On January 31, 2017, the Company’s Board of Directors declared a dividend of $0.08 per share payable to stockholders 
of record on February 14, 2017. 

Treasury Stock 

The Company has a program to repurchase its common stock in the open market or in privately negotiated transactions. 
The program has no expiration date but may be terminated at any time at the Board of Directors’ discretion. Repurchases 
may  be  made  using  the  Company’s  cash  reserves  or  other  available  sources.  In  October 2015,  the  Board  of  Directors 
extended the share repurchase program, making a total of $50.0 million available for purchases of the Company’s common 
stock. During 2016, the Company purchased 485,212 shares for an aggregate cost of $9.5 million, leaving $37.7 million 
available for repurchase under the program as of December 31, 2016. Treasury shares totaled 2,565,399 and 2,080,187 as 
of December 31, 2016 and 2015, respectively. 

NOTE K – SHARE-BASED COMPENSATION 

Stock Awards 

As of December 31, 2016 and 2015, the Company had outstanding restricted stock units granted under the 2005 Ownership 
Incentive Plan (“the 2005 Plan”). The 2005 Plan, as amended, provides for the granting of 3.1 million shares, which may 
be awarded as incentive and nonqualified stock options, Stock Appreciation Rights (“SARs”), restricted stock, or restricted 
stock units. As of December 31, 2016, the Company had not elected to treat any exercised options as employer SARs and 
no employee SARs had been granted.  

102 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
     
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
Restricted Stock Units 

A summary of the Company’s restricted stock unit award program is presented below: 

Outstanding – January 1, 2016 
Granted 
Vested 
Forfeited 
Outstanding – December 31, 2016 

Units 

 1,313,550 
 536,440 
 (236,105)
 (136,348)
 1,477,537 

The Compensation Committee of the Company’s Board of Directors granted restricted stock units under the 2005 Plan 
during the years ended December 31, 2016, 2015, and 2014 as follows: 

k 

2016 
2015 
2014 

  Weighted-Average    
Grant Date 
Fair Value 

Units 
 536,440   $ 
 269,660   $ 
 232,450   $ 

 15.89 
 35.50 
 40.19 

The  fair  value  of  restricted  stock  awards  that  vested  in  2016,  2015,  and  2014  was  $5.8  million,  $9.8  million,  and 
$9.4 million,  respectively.  Unrecognized  compensation  cost  related  to  restricted  stock  awards  outstanding  as  of 
December 31,  2016  was  $16.4 million,  which  is  expected  to  be  recognized  over  a  weighted-average  period  of 
approximately two years. 

NOTE L – EARNINGS PER SHARE 

The following table sets forth the computation of basic and diluted earnings per share for the years ended December 31: 

Basic 
Numerator: 

Net income 
Effect of unvested restricted stock awards 
Adjusted net income 

Denominator: 

Weighted-average shares 
Earnings per common share 

Diluted 
Numerator: 

Net income  
Effect of unvested restricted stock awards 
Adjusted net income 

Denominator: 

2016 
2014 
2015 
(in thousands, except share and per share data) 

$ 

$ 

 18,652 
 (138)
 18,514 

 $ 

 $ 

 44,854  $ 
 (450)
 44,404  $ 

 46,177 
 (2,300)
 43,877 

   25,751,544 
0.72 
$ 

    26,013,716 
 $ 

 1.71  $ 

   25,993,255 
 1.69 

$ 

$ 

 18,652 
 (137)
 18,515 

 $ 

 $ 

 44,854  $ 
 (443)
 44,411  $ 

 46,177 
 (2,300)
 43,877 

Weighted-average shares 
Effect of dilutive securities 
Adjusted weighted-average shares and assumed conversions 

Earnings per common share 

   25,751,544 
 505,026 
   26,256,570 
0.71 
$ 

    26,013,716 
 516,411 
    26,530,127 
 $ 

 1.67  $ 

   25,993,255 
 357 
   25,993,612 
 1.69 

Under the two-class method of calculating earnings per share, dividends paid and a portion of undistributed net income, 
but not losses, are allocated to unvested restricted stock units that receive dividends, which are considered participating 
securities. Beginning with 2015 grants, the restricted stock unit agreements were modified to remove dividend rights and, 
therefore,  the  restricted  stock  units  granted  in  2016  and  2015  are  not  participating  securities.  For  the  year  ended 
December 31, 2016, 2015, and 2014 outstanding stock awards of 0.4 million, 0.2 million, and 0.7 million, respectively, 

103 

 
 
 
 
 
 
 
 
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
  
 
 
  
   
  
 
 
    
 
   
 
   
 
 
 
  
   
  
 
  
   
  
 
were not included in the diluted earnings per share calculations because their inclusion would have the effect of increasing 
the earnings per share. 

NOTE M – OPERATING SEGMENT DATA 

On  November  3,  2016,  the  Company  announced  its  plan  to  implement  a  new  corporate  structure  to  better  serve  its 
customers. The new corporate structure unified the Company’s sales, pricing, customer service, marketing, and capacity 
sourcing  functions  effective  January  1,  2017,  and  allows  the  Company  to  operate  as  one  logistics  provider  under  the 
ArcBest brand. 

The Company uses the “management approach” to determine its reportable operating segments, as well as to determine 
the basis of reporting the operating segment information. The management approach focuses on financial information that 
management uses to make operating decisions. Management uses revenues, operating expense categories, operating ratios, 
operating income, and key operating statistics to evaluate performance and allocate resources to the Company’s operations.  

As a result of implementing its new corporate structure and management’s focus on the corresponding segment results to 
make operating decisions, the Company combined the Premium Logistics (Panther), Transportation Management (ABF 
Logistics), and Household Goods Moving Services (ABF Moving) reportable operating segments into a single asset-light 
logistics operation reported under the ArcBest segment for the quarter and year ended December 31, 2016. The Company 
has restated certain prior year operating segment data to conform to the current year presentation. Segment revenues and 
expenses were adjusted to eliminate certain intercompany charges consistent with the manner in which they are reported 
under the new corporate structure. Certain intercompany charges among the previously reported Panther, ABF Logistics, 
and ABF Moving segments which were previously eliminated in the “Other and eliminations” line, are now eliminated 
within the ArcBest segment. There was no impact on the Company’s consolidated revenues, operating expenses, operating 
income, or earnings per share as a result of the restatements. See Note O for further discussion of restructuring activities. 

The Company’s reportable operating segments are as follows: 

  Asset-Based  (formerly  the  Freight  Transportation  segment),  which  includes  the  results  of  operations  of  ABF 
Freight System, Inc. and certain other subsidiaries. The operations include, national, inter-regional, and regional 
transportation of general commodities through standard, expedited, and guaranteed LTL services. In addition, the 
segment  operations  include  freight  transportation  related  to  certain  consumer  household  goods  self-move 
services. 

  ArcBest, which represents the combined operations of the former Premium Logistics (Panther), Transportation 
Management (ABF Logistics), and Household Goods Moving Services (ABF Moving) segments. The ArcBest 
segment  includes  the  results  of  operations  of  the  Company’s  businesses  which  provide:  expedite  freight 
transportation  services;  premium  logistics  services;  third-party  truckload  and  truckload-dedicated  brokerage; 
international  freight  transportation  with  air,  ocean,  and  ground  service  offerings;  household  goods  moving 
services  to  commercial  and  government  customers;  warehousing  management  and  distribution  services;  and 
managed transportation solutions. 

  FleetNet (formerly the Emergency & Preventative Maintenance segment) includes the results of operations of 
FleetNet  America,  Inc.  and  certain  other  subsidiaries  that  provide  roadside  assistance  and  maintenance 
management  services  for  commercial  vehicles  through  a  network  of  third-party  service  providers.  FleetNet 
provides services to the Asset-Based and ArcBest segments.  

The  Company’s  other  business  activities  that  are  not  reportable  operating  segments  include  ArcBest  Corporation  and 
certain other subsidiaries. Certain costs incurred by the parent holding company are allocated to the reporting segments. 
The Company eliminates intercompany transactions in consolidation. However, the information used by the Company’s 
management with respect to its reportable segments is before intersegment eliminations of revenues and expenses. 

Further classifications of operations or revenues by geographic location are impracticable and, therefore, are not provided. 
The Company’s foreign operations are not significant. 

104 

 
 
 
 
 
 
 
 
 
 
 
The following table reflects reportable operating segment information for the years ended December 31: 

REVENUES 
Asset-Based  
ArcBest(2) 
FleetNet 
Other and eliminations 

Total consolidated revenues 
OPERATING EXPENSES 
Asset-Based  

Salaries, wages, and benefits 
Fuel, supplies, and expenses 
Operating taxes and licenses 
Insurance 
Communications and utilities 
Depreciation and amortization 
Rents and purchased transportation 
Gain on sale of property and equipment 
Pension settlement expense(3) 
Other 
Restructuring costs(4) 
Total Asset-Based 

ArcBest(2) 

Purchased transportation 
Salaries, wages, and benefits 
Supplies and expenses 
Depreciation and amortization 
Other 
Restructuring costs(4) 

Total ArcBest 

FleetNet 
Other and eliminations 

Total consolidated operating expenses(3) 

OPERATING INCOME 
Asset-Based  
ArcBest(2) 
FleetNet 
Other and eliminations 

Total consolidated operating income 

OTHER INCOME (COSTS) 

Interest and dividend income 
Interest and other related financing costs 
Other, net(5) 

Total other income (costs) 

INCOME BEFORE INCOME TAXES 

2016 

2015(1) 
(in thousands) 

2014(1) 

  $  1,916,394 
 640,734 
 162,629 
 (19,538)
  $  2,700,219 

 $  1,916,579  $  1,928,531 
 535,915 
 158,581 
 (10,334)
 $  2,666,905  $  2,612,693 

 590,436 
 174,952 
 (15,062)

  $  1,212,411 
 282,627 
 48,436 
 29,335 
 18,079 
 83,570 
 199,156 
 (2,979)
 2,274 
 8,741 
 1,173 
   1,882,823 

 $  1,172,489  $  1,118,830 
 360,760 
 46,955 
 24,938 
 15,398 
 68,752 
 229,443 
 (1,471)
 5,309 
 9,524 
 — 
    1,878,438 

 307,345 
 48,992 
 28,847 
 16,129 
 74,765 
 197,073 
 (1,735)
 2,404 
 7,834 
 — 
    1,854,143 

 501,853 
 70,857 
 19,279 
 14,151 
 19,692 
 8,038 
 633,870 

 460,238 
 62,438 
 15,500 
 13,375 
 18,093 
 — 
 569,644 

 406,989 
 55,159 
 20,195 
 13,329 
 17,589 
 — 
 513,261 

 160,204 
 (5,648)
  $  2,671,249 

 171,998 
 (4,376)

 155,459 
 (3,704)
 $  2,591,409  $  2,543,454 

  $ 

  $ 

  $ 

  $ 

 33,571 
 6,864 
 2,425 
 (13,890)
 28,970 

 1,523 
 (5,150)
 2,944 
 (683)
 28,287 

 $ 

 $ 

 $ 

 $ 

 62,436  $ 
 20,792 
 2,954 
 (10,686)
 75,496  $ 

 1,284  $ 
 (4,400)
 354 
 (2,762)
 72,734  $ 

 50,093 
 22,654 
 3,122 
 (6,630)
 69,239 

 851 
 (3,190)
 3,712 
 1,373 
 70,612 

(1)  Certain  restatements  have  been  made  to  the  prior  year’s  operating  segment  data  to  conform  to  the  current  year  presentation, 

reflecting the realignment of the Company’s corporate structure as previously discussed in this Note. 

(2)  The 2016 periods include the operations of LDS since the September 2, 2016 acquisition date and the operations of Bear, which 

was acquired in December 2015. 

(3)  Pension settlement expense totaled $3.2 million (pre-tax) on a consolidated basis for each of the years ended December 31, 2016 
and  2015,  of  which  $2.3  million  and  $2.4  million,  respectively, was  reported  by  the  Asset-Based  segment.  Pension  settlement 
expense totaled $6.6 million (pre-tax) for the year ended December 31, 2014, of which $5.3 million was reported by the Asset-
Based segment. 

(4)  Restructuring costs relate to the realignment of the Company’s corporate structure. 
(5) 

Includes proceeds and changes in cash surrender value of life insurance policies. 

105 

 
 
 
 
 
 
 
 
 
 
 
 
 
    
     
    
 
 
 
  
 
 
 
  
   
  
 
  
   
  
 
  
   
  
 
 
 
 
 
  
   
  
 
  
   
  
 
  
   
  
 
  
   
  
 
  
   
  
 
  
   
  
 
  
   
  
 
  
   
  
 
  
   
  
 
  
   
  
 
 
 
 
  
   
  
 
  
   
  
 
  
   
  
 
  
   
  
 
   
  
 
   
  
 
  
   
  
 
 
   
 
   
 
   
 
 
  
   
  
 
  
   
  
 
 
 
  
   
  
 
  
   
  
 
  
   
  
 
 
 
  
   
  
 
  
   
  
 
  
   
  
 
 
The following table provides asset, capital expenditure, and depreciation and amortization information by reportable 
operating segment: 

ASSETS 

Asset-Based 
ArcBest 
FleetNet 
Other and eliminations(2) 

CAPITAL EXPENDITURES, GROSS 

Asset-Based(3) 
ArcBest 
FleetNet 
Other and eliminations 

2016 

  December 31   
2015(1) 
(in thousands) 

2014(1) 

  $ 

  $ 

 791,117  $ 
 330,345 
 21,627 
 166,903 
 1,309,992  $ 

 694,059  $ 
 315,859 
 21,958 
 231,033 

 621,734 
 275,426 
 23,532 
 206,930 
 1,262,909  $   1,127,622 

2016 

 For the year ended December 31 
2015(1) 
(in thousands) 

2014(1) 

  $ 

  $ 

 110,170 
 6,154 
 403 
 34,910 
 151,637 

 $ 

 122,542  $ 

 24,219 
 1,007 
 11,249 

 $ 

 159,017  $ 

 78,766 
 6,996 
 550 
 4,496 
 90,808 

2016 

 For the year ended December 31 
2015(1) 
(in thousands) 

2014(1) 

DEPRECIATION AND AMORTIZATION EXPENSE(2) 

Asset-Based 
ArcBest(4) 
FleetNet(5) 
Other and eliminations 

  $ 

  $ 

 83,570 
 14,151 
 1,209 
 4,123 
 103,053 

 $ 

 $ 

 74,765  $ 
 13,375 
 1,119 
 3,783 

 93,042  $ 

 68,752 
 13,329 
 961 
 3,180 
 86,222 

(1)  Certain  restatements  have  been  made  to  the  prior  year’s  operating  segment  data  to  conform  to  the  current  year  presentation, 

reflecting the realignment of the Company’s corporate structure as previously discussed in this Note. 

(2)  Other and eliminations includes certain assets held by the parent holding company for strategic reasons, including unrestricted and 
restricted cash, cash equivalents, and short-term investments, as well as certain assets held for the benefit of multiple segments, 
including  land  and  structures  of  the  Company’s  corporate  headquarters  and  information  systems  equipment.  Depreciation  and 
amortization associated with these assets is allocated to the reporting segments. Depreciation and amortization expense includes 
amortization of internally developed capitalized software which has not been included in gross capital expenditures presented in 
the table. 
Includes assets acquired through notes payable and capital leases of $83.4 million in 2016, $80.6 million in 2015, and $55.3 million 
in 2014. 
Includes amortization of intangibles of $4.0 million, $3.7 million, and $4.2 million in 2016, 2015, and 2014, respectively.  
Includes  amortization  of  intangibles  which  totaled  $0.3  million,  $0.3  million,  and  $0.2  million  in  2016,  2015,  and  2014, 
respectively. 

(4) 
(5) 

(3) 

The following table presents operating expenses by category on a consolidated basis: 

2016 

For the year ended December 31 
2015(1) 
(in thousands) 

2014(1) 

OPERATING EXPENSES 

Salaries, wages, and benefits 
Rents, purchased transportation, and other costs of services  
Fuel, supplies, and expenses 
Depreciation and amortization(2) 
Other 
Restructuring 

  $ 1,345,672   $ 1,297,129   $  1,231,130  
 754,495  
 353,489  
 86,222  
 118,118  
 —  
  $ 2,671,249   $ 2,591,409   $  2,543,454  

 823,683  
 270,138  
 103,053  
 118,390  
 10,313  

 790,612  
 292,039  
 93,042  
 118,587  
 —  

(1)  Certain  restatements  have  been  made  to  the  prior  year’s  operating  expense  data  to  conform  to  the  current  year  presentation, 

reflecting the realignment of the Company’s corporate structure as previously discussed in this Note. 
Includes amortization of intangible assets.  

(2) 

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NOTE N – QUARTERLY RESULTS OF OPERATIONS (UNAUDITED) 

The tables below present unaudited quarterly financial information for 2016 and 2015. The restatements the Company 
made to certain previously reported interim operating segment data to conform to the presentation for the three months 
and  year  ended  December  31,  2016  (see  Note  M)  had  no  impact  on  the  quarterly  consolidated  financial  information 
presented in the tables within this Note. 

2016 

Revenues 
Operating expenses(1) 
Operating income (loss)(1) 
Other income (costs), net 
Income tax provision (benefit) 

Net income (loss)(1) 

Earnings per common share(2) 

Basic 
Diluted(1) 

Average common shares outstanding 

Basic 
Diluted 

Revenues 
Operating expenses 
Operating income 
Other income (costs), net 
Income tax provision 

Net income 

Earnings per common share(2) 

Basic 
Diluted 

Average common shares outstanding 

Basic 
Diluted 

Fourth 
     Quarter 

First 

     Quarter 

  $ 

 $ 

Third 
     Quarter 

Second 
      Quarter 
(in thousands, except share and per share data) 
 713,923  $ 
 693,553 
 20,370 
 185 
 7,615 

 676,627  $ 
 659,973 
 16,654 
 (273)
 6,150 

 621,455 
 630,720 
 (9,265)
 (480)
 (3,642)

 688,214 
 687,003 
 1,211 
 (115)
 (488)

  $ 

 (6,103)

 $ 

 10,231  $ 

 12,940  $ 

 1,584 

  $ 
  $ 

 (0.24)
 (0.24)

 $ 
 $ 

 0.39  $ 
 0.39  $ 

 0.50  $ 
 0.49  $ 

 0.06 
 0.06 

   25,822,522 
   25,822,522 

    25,791,026 
    26,246,868 

   25,724,550 
   26,211,524 

    25,669,280 
    26,272,487 

2015 

Fourth 
     Quarter 

First 

     Quarter 

  $ 

 $ 

Third 
     Quarter 

Second 
      Quarter 
(in thousands, except share and per share data) 
 709,380  $ 
 675,942 
 33,438 
 (1,392)
 12,892 

 696,115  $ 
 662,649 
 33,466 
 (557)
 12,942 

 613,276 
 611,996 
 1,280 
 (368)
 167 

 648,134 
 640,822 
 7,312 
 (445)
 1,878 

  $ 

 745 

 $ 

 19,967  $ 

 19,154  $ 

 4,989 

  $ 
  $ 

 0.03 
 0.03 

 $ 
 $ 

 0.76  $ 
 0.74  $ 

 0.73  $ 
 0.72  $ 

 0.19 
 0.19 

   26,051,038 
   26,588,518 

    26,021,874 
    26,593,451 

   26,009,344 
   26,508,482 

    25,936,709 
    26,415,839 

(1)  Fourth  quarter  2016  includes  restructuring charges  of  $10.3  million  (pre-tax),  or  $6.3  million  (after-tax) and  $0.24  per  diluted 

share, related to the realignment of the Company’s corporate structure. See Note O. 
(2)  The Company uses the two class method for calculating earnings per share. See Note L.  

107 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
    
  
 
  
 
 
  
 
  
   
  
  
 
  
   
  
  
 
  
   
  
  
 
  
   
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
    
  
 
  
 
 
  
 
  
   
  
  
 
  
   
  
  
 
  
   
  
  
 
  
   
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE O – RESTRUCTURING CHARGES AND IMPAIRMENT 

On  November  3,  2016,  the  Company  announced  its  plan  to  implement  a  new  corporate  structure  to  better  serve  its 
customers. The new corporate structure unified the Company’s sales, pricing, customer service, marketing, and capacity 
sourcing  functions  effective  January  1,  2017,  and  allows  the  Company  to  operate  as  one  logistics  provider  under  the 
ArcBest brand. As a result of the restructuring, the Company recorded restructuring charges in operating expenses during 
the fourth quarter of 2016, the majority of which are non-cash, for impairment of software, contract and lease terminations, 
severance, and relocation expenses. 

The following table presents restructuring charges: 

Software impairment(1) 
Contract terminations(2) 
Severance and other(3) 
Total charges 

Restructuring 
Charges 
2016 
(in thousands) 

  $ 

 $ 

 6,244 
 2,875 
 1,194 
 10,313 

(1)  Non-cash charges related to software and other long-lived assets that will be discontinued. 
(2)  Charges associated with the termination of noncancelable lease and consulting agreements. 
(3)  Primarily severance payments and related costs resulting from a reduction in headcount of approximately 130 positions.  

The Company estimates it will incur restructuring charges of approximately $2.0 million in 2017 primarily for employee-
related costs associated with the plan announced during 2016. 

NOTE P – LEGAL PROCEEDINGS, ENVIRONMENTAL MATTERS, AND OTHER EVENTS 

The Company is involved in various legal actions arising in the ordinary course of business. The Company  maintains 
liability  insurance  against  certain  risks  arising  out  of  the  normal  course  of  its  business,  subject  to  certain  self-insured 
retention  limits.  The  Company  routinely  establishes  and  reviews  the  adequacy  of  reserves  for  estimated  legal, 
environmental,  and  self-insurance  exposures.  While  management  believes  that  amounts  accrued  in  the  consolidated 
financial statements are adequate, estimates of these liabilities may change as circumstances develop. Considering amounts 
recorded, routine legal matters are not expected to have a material adverse effect on the Company’s financial condition, 
results of operations, or cash flows. 

Environmental Matters 

The  Company’s  subsidiaries  store  fuel  for  use  in  tractors  and  trucks  in  62  underground  tanks  located  in  18  states. 
Maintenance  of  such  tanks  is  regulated  at  the  federal  and,  in  most  cases,  state  levels.  The  Company  believes  it  is  in 
substantial compliance with all such regulations. The Company’s underground storage tanks are required to have leak 
detection systems. The Company is not aware of any leaks from such tanks that could reasonably be expected to have a 
material adverse effect on the Company. 

The Company has received notices from the Environmental Protection Agency and others that it has been identified as a 
potentially responsible party under the Comprehensive Environmental Response Compensation and Liability Act, or other 
federal or state environmental statutes, at several hazardous waste sites. After investigating the Company’s involvement 
in waste disposal or waste generation at such sites, the Company has either agreed to de minimis settlements or determined 
that its obligations, other than those specifically accrued with respect to such sites, would involve immaterial monetary 
liability, although there can be no assurances in this regard. 

At  December  31,  2016  and  2015,  the  Company’s  reserve,  which  was  included  in  accrued  expenses,  for  estimated 
environmental  cleanup  costs  of  properties  currently  or  previously  operated  by  the  Company  totaled  $0.5  million  and 
$0.8 million,  respectively.  Amounts  accrued  reflect  management’s  best  estimate  of  the  future  undiscounted  exposure 
related  to  identified  properties  based  on  current  environmental  regulations,  management’s  experience  with  similar 
environmental matters, and testing performed at certain sites. 

108 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
ITEM 9. 
FINANCIAL DISCLOSURE 

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 

None. 

ITEM 9A.  CONTROLS AND PROCEDURES 

An evaluation was performed by the Company’s management, under  the supervision and with the participation of the 
Company’s Principal Executive Officer and Principal Financial Officer, of the effectiveness of the design and operation 
of the Company’s disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the 
Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of December 31, 2016. The Company’s disclosure 
controls and procedures are designed to provide reasonable assurance that the information required to be disclosed by the 
Company in reports that the Company files under the Exchange Act is accumulated and communicated to the Company’s 
management,  including  the  Company’s  Principal  Executive  Officer  and  Principal  Financial  Officer,  as  appropriate,  to 
allow timely decisions regarding required disclosure and is recorded, processed, summarized and reported within the time 
periods  specified  in  the  rules  and  forms  of  the  Securities  and  Exchange  Commission.  Based  on  such  evaluation,  the 
Company’s Principal Executive Officer and Principal Financial Officer have concluded that the Company’s disclosure 
controls and procedures were effective as of December 31, 2016 at the reasonable assurance level. 

There have been no changes in the Company’s internal control over financial reporting (as such term is defined in Rules 
13a-15  (f)  and  15d-15(f)  under  the  Exchange  Act)  during  the  quarter  ended  December  31,  2016  that  have  materially 
affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting. 

Management’s assessment of internal control over financial reporting and the report of the independent registered public 
accounting firm appear on the following pages. 

109 

 
 
 
 
 
 
 
MANAGEMENT’S ASSESSMENT OF INTERNAL CONTROL 
OVER FINANCIAL REPORTING 

Management  of  the  Company  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over  financial 
reporting as defined in Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934. The Company’s internal 
control over financial reporting is designed to provide reasonable assurance regarding the reliability of financial reporting 
and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted  accounting 
principles. The Company’s internal control over financial reporting includes those policies and procedures that: 

(i)  pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and

dispositions of the assets of the Company; 

(ii)  provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial
statements in accordance with generally accepted accounting principles and that receipts and expenditures of the
Company are being made only in accordance with authorizations of management and the Board of Directors of
the Company; and 

(iii) provide  reasonable  assurance  regarding  prevention  or  timely  detection  of  unauthorized  acquisition,  use  or

disposition of the Company’s assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions or that the degree of compliance with the policies or procedures may deteriorate. 

Management  conducted  its  evaluation  of  the  effectiveness  of  internal  control  over  financial  reporting  based  on  the 
framework in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (2013 framework). This evaluation included review of the documentation of controls, evaluation 
of the design effectiveness of controls, testing of the operating effectiveness of controls and a conclusion on this evaluation. 
Although there are inherent limitations in the effectiveness of any system of internal control over financial reporting, based 
on our evaluation, we have concluded that the Company’s internal control over financial reporting was effective as of 
December 31, 2016. 

The Company’s independent registered public accounting firm Ernst & Young LLP, who has also audited the Company’s 
consolidated financial statements, has issued a report on the Company’s internal control over financial reporting. This 
report appears on the following page. 

110 

 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

The Board of Directors and Stockholders of ArcBest Corporation 

We have audited ArcBest Corporation’s internal control over financial reporting as of December 31, 2016, based on criteria 
established  in  Internal  Control—Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway  Commission  (2013  framework)  (the  COSO  criteria).  ArcBest  Corporation’s  management  is  responsible  for 
maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control 
over  financial  reporting  included  in  the  accompanying  Management’s  Assessment  of  Internal  Control  Over  Financial 
Reporting. Our responsibility is to express an opinion on the company’s internal control over financial reporting based on 
our audit. 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United 
States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective 
internal  control  over  financial  reporting  was  maintained  in  all  material  respects.  Our  audit  included  obtaining  an 
understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and 
evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other 
procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our 
opinion. 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with 
generally accepted accounting principles. A company’s internal control over financial reporting includes those policies 
and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the 
transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded 
as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, 
and that receipts and expenditures of the company are being made only in accordance with authorizations of management 
and  directors  of  the  company;  and  (3)  provide  reasonable  assurance  regarding  prevention  or  timely  detection  of 
unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial 
statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

In our opinion, ArcBest Corporation maintained, in all material respects, effective internal control over financial reporting 
as of December 31, 2016, based on the COSO criteria. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States),  the  2016  consolidated  financial  statements  of  ArcBest  Corporation  and  our  report  dated  February  28,  2017 
expressed an unqualified opinion thereon. 

/s/ Ernst & Young LLP 
Tulsa, Oklahoma 
February 28, 2017 

111 

 
 
 
 
 
 
 
 
 
 
 
ITEM 9B.  OTHER INFORMATION 

None. 

PART III 

ITEM 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

The sections entitled “Proposal I. Election of Directors,” “Directors of the Company,” “Governance of the Company,” 
“Executive Officers of the Company,” and “Section 16(a) Beneficial Ownership Reporting Compliance” contained in the 
Company’s Definitive Proxy Statement to be filed pursuant to Regulation 14A of the Securities Exchange Act of 1934 in 
connection  with  the  Company’s  Annual  Stockholders’  Meeting  to  be  held  May  2,  2017  are  incorporated  herein  by 
reference. 

ITEM 11.  EXECUTIVE COMPENSATION 

The  sections  entitled  “2016  Director  Compensation  Table,”  “Compensation  Discussion  &  Analysis,”  “Compensation 
Committee Report,” “Compensation Committee Interlocks and Insider Participation,” “Summary Compensation Table,” 
“2016 Grants of Plan-Based Awards,” “Outstanding Equity Awards at 2016 Fiscal Year-End,” “2016 Option Exercises 
and  Stock  Vested,”  “2016  Equity  Compensation  Plan  Information,”  “2016  Pension  Benefits,”  “2016  Non-Qualified 
Deferred Compensation” and “Potential Payments Upon Termination or Change in Control” contained in the Company’s 
Definitive Proxy Statement to be filed pursuant to Regulation 14A of the Securities Exchange Act of 1934 in connection 
with the Company’s Annual Stockholders’ Meeting to be held May 2, 2017, are incorporated herein by reference. 

ITEM 12. 
RELATED STOCKHOLDER MATTERS 

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 

The  sections  entitled  “Principal  Stockholders  and  Management  Ownership”  and  “2016  Equity  Compensation  Plan 
Information”  contained  in  the  Company’s  Definitive  Proxy  Statement  to  be  filed  pursuant  to  Regulation  14A  of  the 
Securities Exchange Act of 1934 in connection with the Company’s Annual Stockholders’ Meeting to be held May 2, 2017, 
are incorporated herein by reference. 

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 
INDEPENDENCE 

The  sections  entitled  “Certain  Transactions  and  Relationships”  and  “Governance  of  the  Company”  contained  in  the 
Company’s Definitive Proxy Statement to be filed pursuant to Regulation 14A of the Securities Exchange Act of 1934 in 
connection  with  the  Company’s  Annual  Stockholders’  Meeting  to  be  held  May  2,  2017,  are  incorporated  herein  by 
reference. 

ITEM 14.  PRINCIPAL ACCOUNTANT FEES AND SERVICES 

The  sections  entitled  “Independent  Auditor’s  Fees  and  Services”  and  “Audit  Committee  Pre-Approval  of  Audit  and 
Permissible  Non-Audit  Services  of  Independent  Registered  Public  Accounting  Firm”  contained  in  the  Company’s 
Definitive Proxy Statement to be filed pursuant to Regulation 14A of the Securities Exchange Act of 1934 in connection 
with the Company’s Annual Stockholders’ Meeting to be held May 2, 2017, are incorporated herein by reference. 

112 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES  

(a)(1) 

Financial Statements 

PART IV 

A list of the financial statements filed as a part of this Annual Report on Form 10-K is set forth in Part II, Item 8 of this 
Annual Report on Form 10-K and is incorporated by reference. 

(a)(2)  

Financial Statement Schedules 

SCHEDULE II 
VALUATION AND QUALIFYING ACCOUNTS AND RESERVES 
ARCBEST CORPORATION 

Description 

Period 

     and Expenses 

  Balances at 
  Beginning of    Charged to Costs    Charged to 

Additions 

  Balances at  
  End of 
    Other Accounts     Deductions      Period 
(in thousands) 

Year Ended December 31, 2016 
Deducted from asset accounts: 

Allowance for doubtful accounts receivable and 
revenue adjustments 
Allowance for other accounts receivable 
Allowance for deferred tax assets 

Year Ended December 31, 2015 
Deducted from asset accounts: 

Allowance for doubtful accounts receivable and 
revenue adjustments 
Allowance for other accounts receivable 
Allowance for deferred tax assets 

Year Ended December 31, 2014 
Deducted from asset accounts: 

Allowance for doubtful accounts receivable and 
revenue adjustments 
Allowance for other accounts receivable 
Allowance for deferred tax assets 

  $ 
  $ 
  $ 

 4,825  $ 
 1,029  $ 
 354  $ 

 1,643  $ 
 (180)(c) $ 
 —  $ 

 980  (a) $ 
 —   $ 
 —   $ 

 2,011  (b) $ 
 —    $ 
 61  (d) $ 

 5,437 
 849 
 293 

  $ 
  $ 
  $ 

 5,731  $ 
 1,701  $ 
 332  $ 

 998  $ 
 (672)(c) $ 
 22  $ 

 (144)(a) $ 
 —   $ 
 —   $ 

 1,760  (b) $ 
 —    $ 
 —    $ 

 4,825 
 1,029 
 354 

  $ 
  $ 
  $ 

 4,533  $ 
 1,422  $ 
 1,028  $ 

 1,941  $ 
 279  (c) $ 
 —  $ 

 2,363  (a) $ 
 —   $ 
 —   $ 

 3,106  (b) $ 
 —    $ 
 696  (e) $ 

 5,731 
 1,701 
 332 

Note a   – Change in allowance due to recoveries of amounts previously written off and adjustment of revenue. 
Note b   – Uncollectible accounts written off. 
Note c   – Charged / (credited) to workers’ compensation expense. 
Note d   – Decrease  (increase)  in  allowance  due  to  changes  in  expectation  of  realization  of  certain  state  net  operating
losses and state deferred tax assets (see Note E to the Company’s consolidated financial statements included in
Part II, Item 8 of this Annual Report on Form 10-K). 

Note e   – Decrease in allowance due to elimination of the valuation allowance relating to foreign tax credit carryforwards
expected to be realized based on increased profitability of the Company’s foreign entities in 2014 (see Note E
to  the  Company’s  consolidated  financial  statements  included  in  Part  II,  Item  8  of  this  Annual  Report  on
Form 10-K). 

(a)(3)  

Exhibits 

The  exhibits  required  to  be  filed  with  this  Annual  Report  on  Form 10-K  are  listed  in  the  Exhibit Index,  which  is 
incorporated by reference herein, following the signatures of this report. 

(b)  

Exhibits 

See Item 15(a)(3) above. 

113 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 16.  FORM 10-K SUMMARY 

None 

114 

 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 
this report to be signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

Date:  February 28, 2017 

ARCBEST CORPORATION 

By:  /s/Judy R. McReynolds 
Judy R. McReynolds 
Chairman, President and Chief Executive Officer 
and Principal Executive Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities and on the dates indicated. 

Signature 

Title 

Date 

/s/Judy R. McReynolds 
Judy R. McReynolds 

  Chairman, President and Chief Executive Officer 

February 28, 2017 

and Principal Executive Officer 

/s/ David R. Cobb 
David R. Cobb 

  Vice President – Chief Financial Officer 

and Principal Financial Officer 

/s/ Traci L. Sowersby 
Traci L. Sowersby 

  Vice President – Controller 

and Principal Accounting Officer 

/s/John W. Alden 
John W. Alden 

/s/Fred A. Allardyce 
Fred A. Allardyce 

/s/Eduardo F. Conrado 
Eduardo F. Conrado 

/s/Stephen E. Gorman 
Stephen E. Gorman 

/s/Michael P. Hogan 
Michael P. Hogan 

/s/William M. Legg 
William M. Legg 

  Director 

  Director 

  Director 

  Director 

  Director 

  Director 

/s/Kathleen D. McElligott 
Kathleen D. McElligott 

  Director 

/s/Craig E. Philip 
Craig E. Philip 

/s/Steven L. Spinner 
Steven L. Spinner 

/s/Janice E. Stipp 
Janice E. Stipp 

  Director 

  Director 

  Director 

115 

February 28, 2017 

February 28, 2017 

February 28, 2017 

February 28, 2017 

February 28, 2017 

February 28, 2017 

February 28, 2017 

February 28, 2017 

February 28, 2017 

February 28, 2017 

February 28, 2017 

February 28, 2017 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FORM 10-K — ITEM 15(a)(3) 

EXHIBIT INDEX 
ARCBEST CORPORATION 

The following exhibits are filed or furnished with this report or are incorporated by reference to previously filed material: 

Exhibit 
No. 

2.1 

3.1 

3.2 

3.3 

3.4 

3.5 

10.1 

10.2# 

10.3# 

10.4# 

10.5# 

10.6# 

10.7# 

Stock  Purchase  Agreement,  dated  as  of  June 13,  2012,  among  Panther  Expedited  Services, Inc.,  the
stockholders  of  Panther  Expedited  Services, Inc.,  Arkansas  Best  Corporation,  and  Fenway  Panther
Holdings, LLC, in its capacity as Sellers’ Representative (previously filed as Exhibit 2.1 to the Company’s
Current Report on Form 8-K, filed with the Securities and Exchange Commission (the “Commission”) on
June 19, 2012, Commission File No. 000-19969, and incorporated herein by reference). 

Restated Certificate of Incorporation of the Company (previously filed as Exhibit 3.1 to the Company’s
Registration  Statement  on  Form S-1  under  the  Securities  Act  of  1933,  filed  with  the  Commission  on
March 17, 1992, Commission File No. 33-46483, and incorporated herein by reference). 

Certificate of Designations of $2.875 Series A Cumulative Convertible Exchangeable Preferred Stock of
the Company (previously filed as Exhibit 3.2 to the Company’s Quarterly Report on Form 10-Q, filed with
the Commission on May 5, 2009, Commission File No. 000-19969, and incorporated herein by reference).

Certificate of Amendment to the Restated Certificate of Incorporation of the Company (previously filed as
Exhibit 3.1 to the Company’s Current Report on Form 8-K, filed with the Commission on April 24, 2009,
Commission File No. 000-19969, and incorporated herein by reference). 

Fifth Amended and Restated Bylaws of the Company dated as of October 31, 2016 (previously filed as
Exhibit 3.1 to the Company’s Current Report on Form 8-K, filed with the Commission on November 4,
2016, Commission File No. 000-19969, and incorporated herein by reference). 

Certificate of Ownership and Merger, effective May 1, 2014, as filed on April 29, 2014 with the Secretary
of  State  of  the  State  of  Delaware  (previously  filed  as  Exhibit 3.1  to  the  Company’s  Current  Report  on
Form 8-K,  filed  with  the  Commission  on  April 30,  2014,  Commission  File  No. 000-19969,  and
incorporated herein by reference). 

Collective Bargaining Agreement, implemented on November 3, 2013 and effective through March 31,
2018, among the International Brotherhood of Teamsters and ABF Freight System, Inc. (previously filed
as Exhibit 10.2 to the Company’s Annual Report on Form 10-K, filed with the Commission on February 28,
2014, Commission File No. 000-19969, and incorporated herein by reference). 
Form of Restricted Stock Unit Award Agreement (Non-Employee Directors – with deferral feature) (for
2013 and 2014 awards) (previously filed as Exhibit 10.3 to the Company’s Annual Report on Form 10-K,
filed with the Commission on February 28, 2013, Commission File No. 000-19969, and incorporated herein
by reference). 

Form of Restricted Stock Unit Award Agreement (Non-Employee Directors – with deferral feature) (for
2015 awards) (previously filed as Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q, filed
with the Commission on August 7, 2015, Commission File No. 000-19969, and incorporated herein by
reference). 
Form of Restricted Stock Unit Award Agreement (Non-Employee Directors – with deferral feature) (for
awards after 2015) (previously filed as Exhibit 10.4 to the Company’s Quarterly Report on Form 10-Q,
filed with the Commission on May 9, 2016, Commission File No. 000-19969, and incorporated herein by
reference). 

Form  of  Restricted  Stock  Unit  Award  Agreement  (Employees)  (previously  filed  as  Exhibit  10.2  to  the
Company’s Quarterly Report on Form 10-Q, filed with the Commission on August 7, 2015, Commission
File No. 000-19969, and incorporated herein by reference). 

Form of Indemnification Agreement by and between Arkansas Best Corporation and each of the members
of the Company’s Board of Directors (previously filed as Exhibit 10.3 to the Company’s Annual Report on
Form  10-K,  filed  with  the  Commission  on  February  24,  2010,  Commission  File  No.  000-19969,  and
incorporated herein by reference). 

Arkansas Best Corporation 2012 Change in Control Plan (previously filed as Exhibit 99.1 to the Company’s
Current Report on Form 8-K, filed with the Commission on January 30, 2012, Commission File No. 000-
19969, and incorporated herein by reference). 

116 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.8# 

10.9#* 
10.10# 

10.11# 

10.12# 

10.13# 

10.14# 

Amendment One to the ArcBest Corporation 2012 Change of Control Plan (previously filed as Exhibit 10.5
to the Company’s Quarterly Report on Form 10-Q, filed with the Commission on May 9, 2016, Commission
File No. 000-19969, and incorporated herein by reference). 

  Amendment Two to the ArcBest Corporation 2012 Change of Control Plan.  

Arkansas Best Corporation Supplemental Benefit Plan, amended and restated, effective August 1, 2009
(previously  filed  as  Exhibit  10.17  to  the  Company’s  Annual  Report  on  Form  10-K,  filed  with  the
Commission  on  February  24,  2010,  Commission  File  No.  000-19969,  and  incorporated  herein  by
reference). 

to 

Amendment  One 
the  Arkansas  Best  Corporation  Supplemental  Benefit  Plan,  effective
December 31, 2009 (previously filed as Exhibit 10.18 to the Company’s Annual Report on Form 10-K,
filed with the Commission on February 24, 2010, Commission File No. 000-19969, and incorporated herein
by reference). 

Form  of  Amended  and  Restated  Deferred  Salary  Agreement  (previously  filed  as  Exhibit  10.19  to  the
Company’s Annual Report on Form 10-K, filed with the Commission on February 24, 2010, Commission
File No. 000-19969, and incorporated herein by reference). 

Arkansas Best Corporation Voluntary Savings Plan (previously filed as Exhibit 10.10 to the Company’s
Annual Report on Form 10-K, filed with the Commission on February 23, 2011, Commission File No. 000-
19969, and incorporated herein by reference). 

Amendment One to the Arkansas Best Corporation Voluntary Savings Plan (previously filed as Exhibit
10.11 to the Company’s Annual Report on Form 10-K, filed with the Commission on February 23, 2011,
Commission File No. 000-19969, and incorporated herein by reference). 

10.15#* 

ArcBest Corporation Voluntary Savings Plan, Amended and Restated Effective as of January 1, 2017. 

10.16# 

10.17# 

10.18# 

The Arkansas Best Corporation 2005 Ownership Incentive Plan (previously filed as Exhibit 10.4 to the
Company’s Annual Report on Form 10-K, filed with the Commission on February 23, 2011, Commission
File No. 000-19969, and incorporated herein by reference). 

First Amendment to the Arkansas Best Corporation 2005 Ownership Incentive Plan (previously filed as
Exhibit 10.5 to the Company’s Annual Report on Form 10-K, filed with the Commission on February 23,
2011, Commission File No. 000-19969, and incorporated herein by reference). 

Second Amendment to the Arkansas Best Corporation 2005 Ownership Incentive Plan (previously filed as
Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q, filed with the Commission on May 9, 2014,
Commission File No. 000-19969, and incorporated herein by reference). 

10.19#* 

Third Amendment to the Arkansas Best Corporation 2005 Ownership Incentive Plan. 

10.20# 

10.21# 

10.22# 

10.23# 

10.24# 

10.25# 

10.26# 

Arkansas Best Corporation Executive Officer Annual Incentive Compensation Plan (previously filed as
Exhibit 10.6 to the Company’s Annual Report on Form 10-K, filed with the Commission on February 23,
2011, Commission File No. 000-19969, and incorporated herein by reference). 

First  Amendment  to  the  Arkansas  Best  Corporation  Executive  Officer  Annual  Incentive  Compensation
Plan  (previously  filed  as  Exhibit  10.7  to  the  Company’s  Annual  Report  on  Form  10-K,  filed  with  the
Commission  on  February  23,  2011,  Commission  File  No.  000-19969,  and  incorporated  herein  by
reference). 
Second Amendment to the Arkansas Best Corporation Executive Officer Annual Incentive Compensation
Plan. (previously filed as Exhibit 10.17 to the Company’s Annual Report on Form 10-K, filed with the
Commission  on  February  26,  2016,  Commission  File  No.  000-19969,  and  incorporated  herein  by
reference). 
Third Amendment to the ArcBest Corporation Executive Officer Annual Incentive  Compensation Plan
(previously  filed  as  Exhibit  10.1  to  the  Company’s  Quarterly  Report  on  Form  10-Q,  filed  with  the
Commission on May 9, 2016, Commission File No. 000-19969, and incorporated herein by reference). 
The ABC/DTC/ABF Long-Term (3-Year) Incentive Compensation Plan and form of award (previously
filed as Exhibit 10.3 to the Company’s Quarterly Report on Form 10-Q, filed with the Commission on
May 9, 2014, Commission File No. 000-19969, and incorporated herein by reference). 

The ArcBest Long-Term (3-Year) Incentive Compensation Plan and form of award (previously filed as
Exhibit 10.4 to the Company’s Quarterly Report on Form 10-Q, filed with the Commission on May 8, 2015,
Commission File No. 000-19969, and incorporated herein by reference). 

The ArcBest 16b Annual Incentive Compensation Plan and form of award (previously filed as Exhibit 10.2
to the Company’s Quarterly Report on Form 10-Q, filed with the Commission on May 9, 2016, Commission
File No. 000-19969, and incorporated herein by reference). 

117 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.27# 

10.28#* 

10.29 

10.30* 

The ArcBest Long-Term (3-Year) Incentive Compensation Plan and form of award (previously filed as
Exhibit 10.3 to the Company’s Quarterly Report on Form 10-Q, filed with the Commission on May 9, 2016,
Commission File No. 000-19969, and incorporated herein by reference). 

Consulting Agreement by and between ArcBest Corporation and J. Lavon Morton, dated January 31, 2017.

Amended and Restated Receivables Loan Agreement dated as of February 1, 2015 by and among ArcBest
Funding LLC, as Borrower, ArcBest Corporation, as initial Servicer, PNC Bank, National Association, as
Lender, LC Issuer and Agent for the Lender and its assigns and the LC Issuer and its assigns (previously
filed as Exhibit 10.1 to the Company’s Current Report on Form 8-K, filed with the Commission on February
3, 2015, Commission File No. 000-19969, and incorporated herein by reference). 
First Amendment to Amended and Restated Receivables Loan Agreement dated as of September 30, 2015
by and among ArcBest Funding LLC, as Borrower, ArcBest Corporation, as Servicer, PNC Bank, National
Association, as Lender, LC Issuer and Agent for the Lender and its assigns and the LC Issuer and its assigns.

10.32 

10.31* 

Second Amendment to Amended and Restated Receivables Loan Agreement, and Omnibus Amendment
dated as of December 30, 2016 by and among ArcBest Funding LLC, as Borrower, ArcBest Corporation,
as Servicer, PNC Bank, National Association, as Lender, LC Issuer and Agent for the Lender and its assigns
and the LC Issuer and its assigns. 
Amended and Restated Credit Agreement, dated as of January 2, 2015, among ArcBest Corporation and
certain  of  its  Subsidiaries  from  time  party  thereto,  as  Borrowers,  U.S.  Bank  National  Association,  as
Administrative  Agent,  Branch  Banking  and  Trust  Company  and  PNC  Bank,  National  Association,  as
Syndication Agents, and the Lenders and Issuing Banks party thereto (previously filed as Exhibit 10.1 to
the Company’s Current Report on Form 8-K, filed with the Commission on January 7, 2015, Commission
File No. 000-19969, and incorporated herein by reference). 
List of Subsidiary Corporations. 
21* 
Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm. 
23* 
Certification of Principal Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 
31.1* 
Certification of Principal Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 
31.2* 
Certifications Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 
32** 
XBRL Instance Document 
101.INS*
101.SCH*
XBRL Taxonomy Extension Schema Document 
101.CAL*    XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF*
XBRL Taxonomy Extension Definition Linkbase Document 
101.LAB* 
101.PRE*

XBRL Taxonomy Extension Presentation Linkbase Document 

  XBRL Taxonomy Extension Labels Linkbase Document

# 
*
** 

Designates a compensation plan or arrangement for directors or executive officers. 
Filed herewith.
Furnished herewith.

118 

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ARCBEST EXECUTIVE 
OFFICERS

Judy R. McReynolds
Chairman, President & Chief Executive Officer

Dennis L. Anderson II
Chief Customer Experience Officer

David R. Cobb
Chief Financial Officer

James D. Darter
Chief Sales Officer

Erin K. Gattis
Chief Human Resources Officer

James A. Ingram
Chief Operating Officer
Asset-light Logistics

Michael R. Johns
General Counsel and Corporate Secretary

Steven C. Leonard
Vice President
Customer Solutions

Daniel E. Loe
Chief Yield Officer

Michael E. Newcity
Senior Vice President
Chief Innovation Officer
President – ArcBest Technologies, Inc.

Traci L. Sowersby
Controller and Chief Accounting Officer

Timothy D. Thorne
President
ABF Freight

ARCBEST BOARD OF DIRECTORS

SHAREHOLDER INFORMATION

Judy R. McReynolds
Chairman, President & Chief Executive Officer

John W. Alden 2,3
Executive, Retired

Fred A. Allardyce 1
Chairman & Chief Executive Officer
Advanced Breath Diagnostics

Corporate Headquarters
ArcBest
3801 Old Greenwood Road
Fort Smith, AR 72903
(479) 785-6000

arcb.com
info@arcb.com

Eduardo F. Conrado 2,3
Executive Vice President, Chief Strategy and 
Innovation Officer
Motorola Solutions, Inc.

Annual Meeting
The Annual Meeting of Shareholders will be held at 
8:00 a.m. CDT on Tuesday, May 2, 2017, at the corporate
offices of ArcBest, 3801 Old Greenwood Road, 
Fort Smith, Arkansas.     

Stephen E. Gorman 2,3
Chief Executive Officer
Borden Dairy Co.

Michael P. Hogan 1
Executive Vice President, Strategic Business & 
Brand Development
GameStop Corporation

William M. Legg 1
Executive, Retired

Kathleen D. McElligott 1
Executive Vice President, Chief Information Officer 
& Chief Technology Officer
McKesson Corporation

Dr. Craig E. Philip 2,3
Research Professor
Department of Civil & Environmental Engineering
Vanderbilt University

Steven L. Spinner 1
Lead Independent Director - ArcBest
President & Chief Executive Officer
United Natural Foods Inc.

Janice E. Stipp 1
Chief Financial Officer
Rogers Corporation

Stock Listing
The NASDAQ Global Select Market
Symbol: ARCB

Transfer Agent and Registrar
Wells Fargo Bank, N.A.
Shareowner Services
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120-4100
(800) 468-9716
shareowneronline.com

Independent Registered Public Accounting Firm
Ernst & Young LLP
1700 One Williams Center
Tulsa, OK 74172-0117 

For biographies of ArcBest’s executive officers and directors, 
see the “Executive Officers of the Company” and “Directors of 
the Company” sections of the proxy statement 

ArcBest Board Committees 
1 Audit Committee 
2 Compensation Committee 
3 Nominating/Corporate Governance Committee