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ArcBest

arcb · NASDAQ Industrials
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Ticker arcb
Exchange NASDAQ
Sector Industrials
Industry Trucking
Employees 10,000+
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FY2017 Annual Report · ArcBest
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Importantly, we are heavily investing in technologies 
and analytics to improve everything we do. Among 
these investments are hardware and software for 
operations employees in the field to work more 
efficiently, and for our sales people to be more 
informed as they interact with customers, with a 
broader view of their history and upcoming needs. 
Going forward, the operating results of our asset-
based and asset-light segments should reflect the 
investments we are making today. 

All of this means that we continue to have a great 
opportunity to grow our company, while also keeping 
our costs under control. In order to profitably grow our 
asset-based business, we must have the appropriate 
cost structure and work rules to do so, and we 
continue to work on these areas.  We also have a 
large opportunity to grow asset-light revenues thanks 
to our expanded range of logistics solutions and great 
relationships with our providers.

Our leadership team operates with full understanding 
that the logistics market will continue to evolve 
quickly. I am confident that we will continue to learn 
from our customers about their changing needs and 
respond appropriately. As our 29 percent share price 
appreciation in 2017 shows, by investing prudently, 
controlling our costs and ensuring that our employees 
focus on exceeding our customers’ expectations, the 
future for ArcBest is promising.

Judy R. McReynolds
Chairman, President & Chief Executive Officer

ARCBEST EXECUTIVE 

ARCBEST BOARD OF DIRECTORS

SHAREHOLDER INFORMATION

Judy R. McReynolds

Corporate Headquarters

Chairman, President & Chief Executive Officer

ArcBest

Lead Independent Director - ArcBest

The NASDAQ Global Select Market

Eduardo F. Conrado 2,3

Stephen E. Gorman 2,3

Michael P. Hogan 1

William M. Legg 1

Kathleen D. McElligott 3

Dr. Craig E. Philip 2,3

Steven L. Spinner 1

Janice E. Stipp 1 

ArcBest Board Committees 

1 Audit Committee 

2 Compensation Committee 

8401 McClure Drive

For t Smith, AR 72916

(479) 785-6000

arcb.com

info@arcb.com

Annual Meeting

The Annual Meeting of Shareholders will be held at 

8:00 a.m. CDT on Tuesday, May 1, 2018, at the principal

offices of ArcBest, 8401 McClure Drive, 

For t Smith, Arkansas.     

Stock Listing

Symbol: ARCB

Transfer Agent and Registrar

Equiniti Trust Company

Shareowner Services

1110 Centre Pointe Curve, Suite 101

Mendota Heights, MN 55120-4100

shareowneronline.com

3 Nominating/Corporate Governance Committee 

(800) 468-9716

For biographies of ArcBest’s executive officers and 

directors, which include information regarding their 

principal occupation, see the “Executive Officers 

Independent Registered Public Accounting Firm

of the Company” and “Directors of the Company” 

Ernst & Young LLP

sections of the proxy statement.

1700 One Williams Center

Tulsa, OK 74172-0117 

OFFICERS

Judy R. McReynolds

Chairman, President & Chief Executive Officer

Dennis L. Anderson II

Chief Customer Experience Officer

David R. Cobb

Chief Financial Officer

James D. Darter

Chief Sales Officer

Erin K. Gattis

Chief Human Resources Officer

James A. Ingram

Chief Operating Officer

Asset-Light Logistics

Michael R. Johns

General Counsel and Corporate Secretary

Steven C. Leonard

Vice President

Customer Solutions

Daniel E. Loe

Chief Yield Officer

Michael E. Newcity

Senior Vice President

Chief Innovation Officer

President – ArcBest Technologies, Inc.

Traci L. Sowersby

Controller and Chief Accounting Officer

Timothy D. Thorne

President

ABF Freight

LETTER FROM THE CHAIRMAN 

Last year, I discussed how my main goals as Chairman, 
President and CEO are to ensure that our company and 
leadership team best respond to evolving customer needs, 
engage our employees and deliver shareholder value 
through ArcBest as a leading logistics provider.

It has been another busy year on all fronts.

Let’s begin with our customer efforts. We started off 2017 
with a bang, as we began fully implementing our enhanced 
market approach. This comprehensive initiative to offer 
most logistic services under the ArcBest brand and ensure 
our customer experience is best-in-class had a wide range 
of related activities that unfolded all year and continue into 
2018.

Unifying the sales, customer service and capacity sourcing 
teams under ArcBest was a major effort. Our customers 
have been asking for full logistics solutions from us and 
more manageable points of contact. By responding with a 
unified and collaborative approach in each of these areas, 
with offerings in both the asset-based and asset-light 
arenas, we more expertly answer their total supply chain 
needs. 

This makes our customers’ own businesses operate better 
in turn, whether they want one solution from us, two or 
more, or ask us to manage all of their logistics needs for 
them.

We know that our people and enhanced processes 
represent a winning strategy for ArcBest because the 
results of market research surveys, both internal and 
external, have improved considerably. In particular, our 
customers really respond to our people and their Skill & 
Will attitude to do the best job possible. 

In this area, I’m pleased with the efforts we made in 2017 
to ensure our employees are highly engaged, properly 
trained and always learning. This matters a lot, because 
multiple studies show that highly engaged employees are 
key to delivering shareholder value. 

While our people clearly represent a differentiator for us, 
we also know that some customers may only seek a digital 
experience, particularly as younger generations come into 
decision-making roles. We are taking the proper steps to 
ensure that no matter the method in which our customers 
want to interact with us, we are ready with a best-in-class 
experience. 

We also undertook a major effort to ensure that the 
value we provide customers is adequately compensated, 
particularly in our asset-based business. Our legacy of 
doing difficult things well positions us to keep earning our 
customers’ trust and ongoing business across the entire 
supply chain.

As for the industry and operating environment, 2017 
presented challenging conditions with tighter capacity 
resulting from an improving economy, as well as the 
devastating hurricanes in August and September. We 
expect tighter capacity will continue in 2018 as the 
Electronic Logging Device mandate took effect last 
December. I am proud of our team for being well ahead of 
the industry in meeting these requirements. I am confident 
that our assets, owner operators and relationships with 
contract carriers will continue to provide comprehensive 
options for our customers. 

 
 
Our Story 
ArcBest® is a logistics company with creative problem solvers who 
have The Skill and The Will® to deliver integrated logistics solutions. 
At ArcBest We’ll Find a Way to deliver knowledge, expertise and 
a can-do attitude with every shipment and supply chain solution, 
household move or vehicle repair. 

We began nearly 95 years ago as an LTL carrier, ABF Freight®, and 
we have grown significantly over the past several years, continuing 
to diversify and expand our total product and service offerings to 
meet our customers’ needs. In January 2017, ArcBest realigned its 
structure to offer most logistics services under the ArcBest brand. 

With a relentless focus on meeting our customers’ needs and 
unique access to assured transportation capacity, we create 
solutions to even the most complex and demanding supply chains. 
We are focused on providing the best customer experience 
possible with seamless access to a broad suite of logistics 
capabilities, including services offered through ABF Freight, ground 
expedite shipping through Panther Premium Logistics®, fleet 
maintenance and repair services offered through FleetNet America® 
and household moving through U-Pack®. Our offerings also 
include truckload, managed transportation, international shipping, 
warehousing and distribution, and corporate moving. 

ArcBest offers an uncomplicated approach to integrated logistics. 
We call this SimplisticsTM. That means making it easy for our 
customers to do business. That their goals are our goals. And 
problems are solved before they become problems. 

The logistics industry is full of competition. At ArcBest, we believe 
our differentiators are the key to providing a best-in-class customer 
experience. We know the importance of building long-lasting 
customer relationships. We also have a deep understanding of both 
simple and complex arrangements with our customers and the 
ability to manage costs. Our unique capacity options help us say 
“yes” when our customers need transportation solutions. We are 
innovators who strive to improve daily and to make advancements 
that revolutionize the way our customers do business. Our people 
are our greatest asset. They do the hard things well and are the 
reason ArcBest finds a way.

ArcBestSM is a logistics company delivering integrated 

solutions primarily under the ArcBest brand. Our 

offerings include less-than-truckload services 
the ABF Freight® network, ground expedited 
solutions through Panther Premium Logistics®, 
household moving under the U-Pack® brand and 
vehicle maintenance and repair from FleetNet America®. 

via 

From Fortune 100 companies to small businesses, our 

customers trust and rely on ArcBest for their transportation 

and logistics needs. 

With a relentless focus on meeting our 

customers’ needs and unique access to guaranteed 
transportation capacity, we create solutions to even 

the most complex supply chain challenges. We are 

focused on providing the best customer experience 

possible with seamless access to a broad suite 

of logistics capabilities, including truckload, 

LTL, 

ocean and air, ground expedite, managed 

 
 
 
 
Our Story 

ArcBest® is a logistics company with creative problem solvers who 

have The Skill and The Will® to deliver integrated logistics solutions. 

At ArcBest We’ll Find a Way to deliver knowledge, expertise and 

a can-do attitude with every shipment and supply chain solution, 

household move or vehicle repair. 

We began nearly 95 years ago as an LTL carrier, ABF Freight®, and 

we have grown significantly over the past several years, continuing 

to diversify and expand our total product and service offerings to 

meet our customers’ needs. In January 2017, ArcBest realigned its 

structure to offer most logistics services under the ArcBest brand. 

With a relentless focus on meeting our customers’ needs and 

unique access to assured transportation capacity, we create 

solutions to even the most complex and demanding supply chains. 

We are focused on providing the best customer experience 

possible with seamless access to a broad suite of logistics 

capabilities, including services offered through ABF Freight, ground 

expedite shipping through Panther Premium Logistics®, fleet 

maintenance and repair services offered through FleetNet America® 

and household moving through U-Pack®. Our offerings also 

include truckload, managed transportation, international shipping, 

warehousing and distribution, and corporate moving. 

ArcBest offers an uncomplicated approach to integrated logistics. 

We call this SimplisticsTM. That means making it easy for our 

customers to do business. That their goals are our goals. And 

problems are solved before they become problems. 

The logistics industry is full of competition. At ArcBest, we believe 

our differentiators are the key to providing a best-in-class customer 

customer relationships. We also have a deep understanding of both 

simple and complex arrangements with our customers and the 

ability to manage costs. Our unique capacity options help us say 

“yes” when our customers need transportation solutions. We are 

innovators who strive to improve daily and to make advancements 

that revolutionize the way our customers do business. Our people 

are our greatest asset. They do the hard things well and are the 

LTL, 

reason ArcBest finds a way.

customers trust and rely on ArcBest for their transportation 

experience. We know the importance of building long-lasting 

ArcBestSM is a logistics company delivering integrated 

solutions primarily under the ArcBest brand. Our 

offerings include less-than-truckload services 

via 

the ABF Freight® network, ground expedited 

solutions through Panther Premium Logistics®, 

household moving under the U-Pack® brand and 

vehicle maintenance and repair from FleetNet America®. 

From Fortune 100 companies to small businesses, our 

and logistics needs. 

With a relentless focus on meeting our 

customers’ needs and unique access to guaranteed 

transportation capacity, we create solutions to even 

the most complex supply chain challenges. We are 

focused on providing the best customer experience 

possible with seamless access to a broad suite 

of logistics capabilities, including truckload, 

ocean and air, ground expedite, managed 

                                                                                                              2017                 2016
                                                                                                       (thousands, except per share data)
OPERATIONS FOR THE YEAR
Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $2,826,457         $2,700,219   
Operating income (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .         53,510                  28,970
Net income (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .          59,726                  18,652
Net income per diluted common share (2) . . . . . . . . . . . . . . . . . . . . . . . . .   . . .             $2.25                 
 $0. 71

INFORMATION AT YEAR END
Total assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $1,365,641        $1,282,078
Current por tion of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . .           61,930                64,143
Long-term debt (including capital leases and notes payable, 
      excluding current portion). . . . . . . . . . .  . . . . . . . . . . .  . . .  . . . . . . . . . . .        206,989                179,530
Stockholders’ equity  . . . . . . . . . . . . . . . . . . . . .  . .  . . . . . . . . . . . . . . . . . . . .         651,462                599,055
Stockholders’ equity per common share outstanding  . . . . . . . . . . . . . . . . . .           $25.40                   $23.39   
Number of common shares outstanding  . . . . . . . . . . . . . . . . . . . . . . . . . . . .           25,644                 25,609

(1)  Includes restructuring charges of $3.0 million and $10.3 million in 2017 and 2016, respectively.

(2)  Includes after-tax restructuring charges of $1.8 million and $6.3 million, or $0.07 and $0.24 per diluted common share, in 2017 and  
       2016, respectively.  Additionally, 2017 includes a provisional tax benefit of $25.8 million and $0.98 per diluted common share as a result of   
       recognizing a reasonable estimate of the tax effects of the Tax Cuts and Jobs Act that was signed into law on December 22, 2017.

ArcBest is a logistics company that provides 
freight transportation services and logistics 
solutions. Accordingly, it is important that ArcBest’s 
performance be compared to that of other 
companies with similar operations. Therefore, the 
current peer group includes the following diversified 
mix of ArcBest’s transportation and logistics related 
competitors: Echo Global Logistics Inc., Forward 
Air Corp., Hub Group Inc., J.B. Hunt Transport 
Services Inc., Knight-Swift Transportation Holdings 
Inc., Landstar System, Inc., Old Dominion Freight 
Line, Inc., Roadrunner Transportation Systems, Inc., 
Saia, Inc., Werner Enterprises, Inc., XPO Logistics, 
Inc. and YRC Worldwide Inc. Swift Transportation 
Company was included in the calculation of the 
2016 Peer Group Index (the Old Peer Group).  
During 2017, Knight Transportation, Inc. merged 
with Swift, forming Knight-Swift Transportation 
Holdings Inc. (NYSE: KNX). As a result, that 
company replaces Swift in the 2017 Peer Group 
Index (the New Peer Group).

STOCK PERFORMANCE GRAPH
The following graph and data table show a 
comparison of the cumulative total return for ArcBest, 
the Russell 2000® Index and a peer group index 
selected by ArcBest for the five-year period ending 
December 31, 2017:

Cumulative Total Return

                                                   12/31/12           12/31/13        12/31/14  12/31/15        12/31/16            12/31/17
ArcBest Corporation . . . . .  $ 100.00       $    355.59         $  491.55         $     228.58            $    300.34       $    393.24
Russell 2000® Index . . . . . $ 100.00           $  138 .82         $  145.62          $    139.19            $   168.85       $  193.58
 179.13            $  254.04
Old Peer Group Index . . . .  $ 100.00         $   139.29       $   171.88    $  127.39         $ 
 179.13            $  252.10
New Peer Group Index . . .  $ 100.00         $   139.29       $   171.88     $   127.39        $ 

The above comparisons assume $100 was invested 
on December 31, 2012, in ArcBest’s Common Stock 
with reinvestment of dividends. All calculations have 
been prepared by Zacks Investment Research Inc. 
The stockholder return shown on the graph above is 
not necessarily indicative of future performance.

 
 
 
 
                    
UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 
FORM 10-K 

  Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 

for the fiscal year December 31, 2017. 

  Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 

for the transition period from            to            . 
Commission file number 0-19969 
ARCBEST CORPORATION 
(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction of 
incorporation or organization) 

8401 McClure Drive, Fort Smith, Arkansas 
(Address of principal executive offices) 

71-0673405 
(I.R.S. Employer 
Identification No.) 

72916 
(Zip Code) 

Registrant’s telephone number, including area code  479-785-6000 
Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common Stock, $0.01 Par Value 

Name of each exchange 
on which registered 
The NASDAQ Global Select Market 

Securities registered pursuant to Section 12(g) of the Act: 
None 
(Title of Class) 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes  No  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes  No  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), 
and (2) has been subject to such filing requirements for the past 90 days.  Yes  No  

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every 
Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the 
preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes  No  

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not 
contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements 
incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller 
reporting company, or emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting 
company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. (Check one): 

Large accelerated filer  
Non-accelerated filer  
(Do not check if a smaller reporting company) 

Accelerated filer  
Smaller reporting company  
Emerging growth company  

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for 
complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes  No  

The aggregate market value of the Common Stock held by nonaffiliates of the registrant as of June 30, 2017, was $524,395,260. 

The number of shares of Common Stock, $0.01 par value, outstanding as of February 22, 2018, was 25,641,511. 

Portions of the registrant’s Definitive Proxy Statement to be filed pursuant to Regulation 14A of the Securities Exchange Act of 1934 
in connection with the registrant’s Annual Stockholders’ Meeting to be held May 1, 2018, are incorporated by reference in Part III of 
this Form 10-K. 

DOCUMENTS INCORPORATED BY REFERENCE 

 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
ARCBEST CORPORATION 

FORM 10-K 

TABLE OF CONTENTS 

ITEM 
NUMBER 

PAGE 
NUMBER 

Forward-Looking Statements 

Item 1.  Business 
Item 1A.  Risk Factors 
Item 1B.  Unresolved Staff Comments 
Properties 
Item 2. 
Item 3.  Legal Proceedings 
Item 4.  Mine Safety Disclosures 

PART I 

PART II 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 

Equity Securities 
Selected Financial Data 

Item 6. 
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations 
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk 
Item 8. 
Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 
Item 9A.  Controls and Procedures 
Item 9B.  Other Information 

Financial Statements and Supplementary Data 

PART III 

Item 10.  Directors, Executive Officers and Corporate Governance 
Item 11.  Executive Compensation 
Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 
Item 13.  Certain Relationships and Related Transactions, and Director Independence 
Item 14.  Principal Accountant Fees and Services 

PART IV 

Item 15.  Exhibits and Financial Statement Schedules 
Item 16.   Form 10-K Summary 

SIGNATURES 

2 

3
4
15
32
32
32
32

33
34
35
67
70
115
115
118

118
118
118
118
118

119
122

123

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Forward-Looking Statements 

PART I 

This Annual Report on Form 10-K contains certain “forward-looking statements” within the meaning of the federal securities 
laws. All statements, other than statements of historical fact, included or incorporated by reference in this Annual Report on 
Form 10-K, including, but not limited to, those in Item 1 (Business), Item 1A (Risk Factors), Item 3 (Legal Proceedings), and 
Item  7  (Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations),  are  forward-looking 
statements. Terms such as “anticipate,” “believe,” “could,” “estimate,” “expect,” “forecast,” “foresee,” “intend,” “may,” “plan,” 
“predict,” “project,” “scheduled,” “should,” “would,” and similar expressions and the negatives of such terms are intended to 
identify forward-looking statements. These statements are based on management’s beliefs, assumptions, and expectations based 
on currently available information, are not guarantees of future performance, and involve certain risks and uncertainties (some 
of which are beyond our control). Although we believe that the expectations reflected in these forward-looking statements are 
reasonable as and when made, we cannot provide assurance that our expectations will prove to be correct. Actual outcomes and 
results could materially differ from what is expressed, implied, or forecasted in these statements due to a number of factors, 
including, but not limited to: 

 

 
 

 
 
 
 

 
 
 

 
 
 
 

 
 
 
 
 
 
 

 

a failure of our information systems, including disruptions or failures of services essential to our operations or upon 
which our information technology platforms rely, data breach, and/or cybersecurity incidents; 
relationships with employees, including unions, and our ability to attract and retain employees; 
unfavorable terms of, or the inability to reach agreement on, future collective bargaining agreements or a workforce 
stoppage by our employees covered under ABF Freight’s collective bargaining agreement; 
the loss or reduction of business from large customers; 
the cost, timing, and performance of growth initiatives; 
competitive initiatives and pricing pressures; 
general economic conditions and related shifts in market demand that impact the performance and needs of industries 
we serve and/or limit our customers’ access to adequate financial resources; 
greater than anticipated funding requirements for our nonunion defined benefit pension plan; 
availability and cost of reliable third-party services; 
our ability to secure independent owner operators and/or operational or regulatory issues related to our use of their 
services; 
governmental regulations; 
environmental laws and regulations, including emissions-control regulations; 
the cost, integration, and performance of any recent or future acquisitions; 
not achieving some or all of the expected financial and operating benefits of our corporate restructuring or incurring 
additional costs or operational inefficiencies as a result of the restructuring; 
union and nonunion employee wages and benefits, including changes in required contributions to multiemployer plans;  
litigation or claims asserted against us; 
the loss of key employees or the inability to execute succession planning strategies; 
default on covenants of financing arrangements and the availability and terms of future financing arrangements; 
timing and amount of capital expenditures; 
self-insurance claims and insurance premium costs; 
availability  of  fuel,  the  effect  of  volatility  in  fuel  prices  and  the  associated  changes  in  fuel  surcharges  on  securing 
increases in base freight rates, and the inability to collect fuel surcharges; 
increased  prices  for  and  decreased  availability  of  new  revenue  equipment,  decreases  in  value  of  used  revenue 
equipment, and higher costs of equipment-related operating expenses such as maintenance and fuel and related taxes; 
potential impairment of goodwill and intangible assets; 

 
  maintaining our intellectual property rights, brand, and corporate reputation; 
 
 
 
 

seasonal fluctuations and adverse weather conditions; 
regulatory, economic, and other risks arising from our international business;  
antiterrorism and safety measures; and 
other financial, operational, and legal risks and uncertainties detailed from time to time in ArcBest Corporation’s public 
filings with the Securities and Exchange Commission (“SEC”). 

For additional information regarding known material factors that could cause our actual results to differ from those expressed in 
these forward-looking statements, please see Item 1A (Risk Factors). All forward-looking statements included or incorporated 
by reference in this Annual Report on Form 10-K and all subsequent written or oral forward-looking statements attributable to 
us or persons acting on our behalf are expressly qualified in their entirety by the cautionary statements. The forward-looking 
statements speak only as of the date made and, other than as required by law, we undertake no obligation to publicly update or 
revise any forward-looking statements, whether as a result of new information, future events, or otherwise. 

3 

 
 
 
ITEM 1. 

BUSINESS 

ArcBest Corporation 

ArcBest  CorporationTM  (together  with  its  subsidiaries,  the  “Company,”  “we,”  “us,”  and  “our”)  is  a  leading  logistics 
company with creative problem solvers who deliver integrated solutions. The Company was incorporated in Delaware in 
1966.  On  January  1,  2017,  we  realigned  our  company’s  structure  and  focused  our  go-to-market  approach  under  the 
ArcBest®  brand.  Under  the  ArcBest  brand,  we  offer  customized  logistics  solutions  to  optimize  our  customers’  supply 
chains,  while  we  continue  to  offer  a  full  array  of  asset-based  less-than-truckload  (“LTL”)  services  through  the  ABF 
Freight® network and ground expedite services under the Panther Premium Logistics® brand. Our service offerings also 
include truckload, international air and ocean, time critical, managed transportation, warehousing and distribution, do-it-
yourself moving under the U-Pack® brand, and commercial vehicle maintenance and repair from FleetNet America®. With 
a comprehensive suite of freight transportation and logistics services and employees who have The Skill and The Will® to 
get the job done, ArcBest Corporation has the unique ability to simplify and uncomplicate even the most complex logistics 
and supply chain challenges that our customers face every day. 

Our operations are conducted through our three reportable operating segments: 

  Asset-Based, which represents ABF Freight System, Inc. and certain other subsidiaries, including ABF Freight 
System  (B.C.),  Ltd.;  ABF  Freight  System  Canada,  Ltd.;  ABF  Cartage,  Inc.;  and  Land-Marine  Cargo,  Inc. 
(collectively “ABF Freight”);  

  ArcBest, our asset-light logistics operation; and  
  FleetNet.  

The ArcBest and FleetNet reportable segments, combined, represent our Asset-Light operations. 

Strategy 

We strive to be a balanced, highly profitable, and financially sustainable enterprise, providing integrated logistics solutions 
with the best possible customer experience. We work to build long-term stakeholder value by: 

  Expanding  our  revenue  opportunities.  We  seek  to  expand  our  revenue  opportunities  through  deepening  our 
existing  customer  relationships  and  securing  new  ones.  We  build  relationships  that  last  for  decades  and  our 
customers  assign  a  high  degree  of  value  for  the  high  level  of  service  and  professionalism  we  provide.  When 
customers talk about us, they say that we solve problems, we make it easy to do business, and we are trusted 
partners who understand them.  

  Balancing our revenue and profit mix. We seek to differentiate ourselves from our competition with our ability 
to offer logistics solutions with a wide variety of fulfillment options, which can include our own assets. As our 
Asset-Light operations continue to grow alongside our Asset-Based services, we are balancing the mix of our 
revenue and profit between our Asset-Based segment and our Asset-Light operations. This balance drives long-
term financial sustainability by making our business less capital-intensive relative to its size, and by reducing 
volatility in our business performance through varying cycles, events, and/or environments. 

  Optimizing our cost structure. We are focused on profitable growth, which causes us to continually review our 
costs and investment decisions accordingly. Our technology infrastructure enables business processes, insight 
and analytics that allow us to optimize our cost structure, and we continue to invest in technology to transform 
our  business.  Our  enhanced  market  approach  is  designed  to  improve  the  customer  experience  while 
simultaneously driving added cost efficiency in our business. 

4 

 
 
 
 
 
 
 
Our  management  is  focused  on  increasing  returns  to  our  shareholders.  To  accomplish  that  objective,  we  continually 
analyze  where  additional  capital  should  be  invested  and  where  management  resources  should  be  focused  to  improve 
relationships  with  customers  and  meet  their  expanding  needs.  In  response  to  customers’  needs  for  expanded  service 
offerings, we have strategically increased investment in our Asset-Light operations. The additional resources invested in 
growing our Asset-Light operations is part of management’s long-term strategy to ensure we are positioned to serve the 
changing marketplace through these businesses and our traditional LTL operations by providing a comprehensive suite of 
transportation and logistics services. As part of this strategy, we have completed the following acquisitions and changes 
to our business model: 

  On June 15, 2012, we acquired Panther Expedited Services, Inc., one of North America’s largest providers of 
expedited freight transportation services with expanding service offerings in premium freight logistics and freight 
forwarding. Our Expedite and premium logistics operations are reported in the ArcBest segment. 

  Effective July 1, 2013, we formed the segment previously reported as ABF Logistics in a strategic alignment of 

the sales and operations functions of our logistics businesses.  

  On April 30, 2014, we acquired a small privately-owned business which is reported within the FleetNet segment. 
  During 2014, we established our enterprise solutions group to offer more easily accessible transportation and 

logistics solutions for our customers through a single point of contact. 

  On January 2, 2015, we acquired Smart Lines Transportation Group, LLC (“Smart Lines”), a privately-owned 

truckload brokerage firm reported in the ArcBest segment. 

  On December 1, 2015, we acquired Bear Transportation Services, L.P. (“Bear”), a privately-owned truckload 

brokerage firm reported in the ArcBest segment. 

  On September 2, 2016, we acquired Logistics & Distribution Services, LLC (“LDS”), a privately-owned logistics 

and distribution firm with a focus on asset-light dedicated truckload business reported in the ArcBest segment. 

  On January 1, 2017, we realigned our company’s structure and focused our go-to-market approach under the 

ArcBest brand.  

Business Description 

We deliver integrated solutions for a variety of supply chain challenges. Our offerings include LTL freight transportation 
via the ABF Freight network, truckload and dedicated truckload logistics services through our ArcBest segment, ground 
expedited  solutions  through  the  Panther  Premium  Logistics  brand,  do-it-yourself  moving  under  the  U-Pack  brand  and 
commercial vehicle maintenance and repair from FleetNet America. From Fortune 100 companies to small businesses, our 
customers trust and rely on ArcBest Corporation for their transportation and logistics needs.  

With a relentless focus on meeting our customers’ needs and unique access to assured transportation capacity, we create 
solutions  for  even  the  most  complex  and  demanding  supply  chains.  We  are  focused  on  providing  the  best  customer 
experience possible with seamless access to a broad suite of logistics capabilities, including LTL, truckload, international 
air and ocean, ground expedite, managed transportation, warehousing and distribution, and moving services.   

For the year ended December 31, 2017, no single customer accounted for more than 5% of our consolidated revenues, and 
the 10 largest customers, on a combined basis, accounted for approximately 12% of our consolidated revenues. As of 
December 2017, we had approximately 13,000 employees, of which approximately 66% were members of labor unions. 

Asset-Based Segment 

Our Asset-Based segment provides LTL services through ABF Freight’s motor carrier operations. Asset-Based revenues, 
which  totaled  $2.0  billion  for  the  year  ended  December  31,  2017  and  $1.9  billion  for  each  of  the  years  ended 
December 31, 2016  and  2015,  accounted  for  approximately  70%  of  our  total  revenues  before  other  revenues  and 
intercompany eliminations in 2017 and 2016 and approximately 71% in 2015. For the year ended December 31, 2017, no 
single  customer  accounted  for  more  than  6%  of  revenues  in  the  Asset-Based  segment,  and  the  segment’s  10  largest 
customers, on a combined basis, accounted for approximately 15% of its revenues. Note M to our consolidated financial 
statements  included  in  Part  II,  Item  8  of  this  Annual  Report  on  Form  10-K  contains  additional  segment  financial 
information, including revenues and operating income for the years ended December 31, 2017, 2016, and 2015. 

Our  Asset-Based  carrier,  ABF  Freight,  has  been  in  continuous  service  since  1923.  ABF  Freight  System,  Inc.  is  the 
successor to Arkansas Motor Freight, a business originally organized in 1935 which was the successor to a local transfer 
and  storage  carrier  that  was  originally  organized  in  1923.  ABF  Freight  expanded  operations  through  several  strategic 
acquisitions and organic growth and is now one of the largest LTL motor carriers in North America, providing service to 

5 

 
 
 
 
 
 
 
more than 98% of U.S. cities having a population of 30,000 or more. ABF Freight provides interstate and intrastate direct 
service to approximately 48,000 communities through 245 service centers in all 50 states, Canada, and Puerto Rico. ABF 
Freight  also  provides  motor  carrier  freight  transportation  services  to  customers  in  Mexico  through  arrangements  with 
trucking companies in that country. 

Our Asset-Based operations offer transportation of general commodities through standard, time-critical, and guaranteed 
LTL  services  —  both  nationally  and  regionally.  General  commodities  include  all  freight  except  hazardous  waste, 
dangerous  explosives,  commodities  of  exceptionally  high  value,  commodities  in  bulk,  and  those  requiring  special 
equipment.  Shipments  of  general  commodities  differ  from  shipments  of  bulk  raw  materials,  which  are  commonly 
transported by railroad, truckload tank car, pipeline, and water carrier. General commodities transported by our Asset-
Based operations include, among other things, food, textiles, apparel, furniture, appliances, chemicals, nonbulk petroleum 
products,  rubber,  plastics,  metal  and  metal  products,  wood,  glass,  automotive  parts,  machinery,  and  miscellaneous 
manufactured products. 

Our Asset-Based operations transport a wide variety of large and small shipments to geographically dispersed destinations. 
Typically,  LTL  shipments  are  picked  up  at  customers’  places  of  business  and  consolidated  at  a  local  service  center. 
Shipments are consolidated by destination for transportation by intercity units to their destination cities or to distribution 
centers. At distribution centers, shipments from various service centers can be reconsolidated for other distribution centers 
or, more typically, local service centers. After arriving at a local service center, a shipment is delivered to the customer by 
local trucks operating from the service center. In some cases, when one large shipment or a sufficient number of different 
shipments at one origin service center are going to a common destination, they can be combined to make a full trailer load. 
A  trailer  is  then  dispatched  to  that  destination  without  rehandling.  The  LTL  transportation  industry,  which  requires 
networks of local pickup and delivery service centers combined with larger distribution facilities, is significantly more 
infrastructure-intensive  than  truckload  operations  and,  as  such,  has  higher  barriers  to  entry.  Costs  associated  with  an 
expansive LTL network, including investments in or costs associated with real estate and labor costs related to local pickup, 
delivery,  and  cross-docking  of  shipments,  are  to  a  large  extent  fixed  in  nature  unless  service  levels  are  significantly 
changed. 

Our Asset-Based operations offer regional service alongside ABF Freight’s traditional long-haul model to facilitate our 
customers’  next-day  and  second-day  delivery  needs  in  most  areas  throughout  the  United  States.  Development  and 
expansion of ABF Freight’s regional network required added labor flexibility, strategically positioned freight exchange 
points,  and  increased  door  capacity  at  a  number  of  key  locations.  Regional  service  offerings  have  resulted  in  reduced 
transit times and allows for consistent and continuous LTL service. We define our Asset-Based regional market, which 
represented approximately 60% of its tonnage in 2017, as tonnage moving 1,000 miles or less. 

Labor costs, which amounted to 56.5% of Asset-Based revenues for 2017, are the largest component of the segment’s 
operating  expenses.  As  part  of  our  corporate  restructuring,  certain  nonunion  employees  in  the  areas  of  sales,  pricing, 
customer service, financial services, marketing, and capacity sourcing were transferred to our shared services subsidiary 
effective January 1, 2017, which increased the percentage of union employees within the Asset-Based segment. As of 
December 2017, approximately 83% of the Asset-Based segment’s employees were covered under a collective bargaining 
agreement,  the  ABF  National  Master  Freight  Agreement  (the  “ABF  NMFA”),  with  the  International  Brotherhood  of 
Teamsters (the “IBT”), which extends through March 31, 2018. The ABF NMFA included a 7% wage rate reduction on 
the November 3, 2013, implementation date, followed by wage rate increases of 2% on July 1 in each of the next three 
years, which began in 2014, and a 2.5% increase on July 1, 2017; a one-week reduction in annual compensated vacation 
effective for employee anniversary dates on or after April 1, 2013; the option to expand the use of purchased transportation; 
and  increased  flexibility  in  labor  work  rules.  The  ABF  NMFA  and  the  related  supplemental  agreements  provide  for 
continued  contributions  to  various  multiemployer  health,  welfare,  and  pension  plans  maintained  for  the  benefit  of  our 
Asset-Based  employees  who  are  members  of  the  IBT.  The  estimated  net  effect  of  the  November  3,  2013  wage  rate 
reduction  and  the  benefit  rate  increase  which  was  applied  retroactively  to  August  1,  2013  was  an  initial  reduction  of 
approximately 4% to the combined total contractual wage and benefit rate under the ABF NMFA. Following the initial 
reduction, the combined contractual wage and benefit contribution rate under the ABF NMFA increased approximately 
2.5% on a compounded annual basis throughout the contract period, which extends through March 31, 2018. 

Amendments  to  the  Employee  Retirement  Income  Security  Act  of  1974  (“ERISA”),  pursuant  to  the  Multiemployer 
Pension Plan Amendments Act of 1980 (the “MPPA Act”), substantially expanded the potential liabilities of employers 
who  participate  in  multiemployer  pension  plans.  Under  ERISA,  as  amended  by  the  MPPA  Act,  an  employer  who 
contributes to a multiemployer pension plan and the members of such employer’s controlled group are jointly and severally 

6 

 
 
 
 
 
liable  for  their  share  of  the  plan’s unfunded  vested  benefits  in  the  event  the  employer  ceases  to  have  an  obligation to 
contribute  to  the  plan  or  substantially  reduces  its  contributions  to  the  plan  (i.e.,  in  the  event  of  a  complete  or  partial 
withdrawal from the multiemployer plans). The Multiemployer Pension Reform Act of 2014 (the “Reform Act”), which 
was included in the Consolidated and Further Continuing Appropriations Act of 2015 (the “CFCAA”) that was signed into 
law on December 16, 2014, includes provisions to address the funding of multiemployer pension plans in critical and 
declining status. Provisions of the Reform Act include, among others, providing qualifying plans the ability to self-correct 
funding issues, subject to various requirements and restrictions, including applying to the U.S. Department of the Treasury 
(the  “Treasury  Department”)  for  the  reduction  of  certain  accrued  benefits.  Through  the  term  of  its  current  collective 
bargaining agreement, ABF Freight’s multiemployer pension plan contribution obligations generally will be satisfied by 
making the specified contributions when due. However, we cannot determine with any certainty the contributions that will 
be required under future collective bargaining agreements for ABF Freight’s contractual employees. See Note I to the 
consolidated  financial  statements  included  in  Part  II,  Item  8  of  this  Annual  Report  on  Form  10-K  for  more  specific 
disclosures regarding the multiemployer pension plans to which ABF Freight contributes. 

ABF Freight operates in a highly competitive industry which consists predominantly of nonunion motor carriers. Nonunion 
competitors have a lower fringe benefit cost structure and less stringent labor work rules, and certain carriers also have 
lower wage rates for their freight-handling and driving personnel. Wage and benefit concessions granted to certain union 
competitors also allow for a lower cost structure. ABF Freight has continued to address with the IBT the effect of the wage 
and benefit cost structure on its operating results. The combined effect of cost reductions under the ABF NMFA, lower 
cost increases throughout the contract period, and increased flexibility in labor work rules are important factors in bringing 
ABF  Freight’s  labor  cost  structure  closer  in  line  with  that  of its  competitors;  however,  under  its  collective  bargaining 
agreement, ABF Freight continues to pay some of the highest benefit contribution rates in the industry. These rates include 
contributions  to  multiemployer  plans,  a  portion  of  which  are  used  to  fund  benefits  for  individuals  who  were  never 
employed by ABF Freight. Information provided by a large multiemployer pension plan to which ABF Freight contributes 
indicates that approximately 50% of the plan’s benefit payments are made to retirees of companies that are no longer 
contributing employers to that plan. 

ABF Freight is currently negotiating its new collective bargaining agreement with the IBT for the period subsequent to 
March 31, 2018. The negotiation of terms of the collective bargaining agreement is a very complex process, and there can 
be no assurances regarding the terms of the new agreement and the related impact on ABF Freight’s operations and its 
wage and benefit cost structure for the new period. The inability to agree on acceptable terms prior to the expiration of 
ABF Freight’s current agreement could result in a work stoppage, the loss of customers, or other events that could have a 
material adverse effect on the Company’s competitive position, results of operations, cash flows, and financial position in 
2018 and subsequent years. 

Asset-Light Operations  

The  ArcBest  and  FleetNet  reportable  segments,  combined,  represent  our  Asset-Light  operations.  Our  Asset-Light 
operations  are  a  key  component  of  our  strategy  to  offer  customers  a  single  source  of  end-to-end  logistics  solutions, 
designed to satisfy the complex supply chain and unique shipping requirements customers encounter. Through unique 
methods  and  processes,  including  technology  solutions  and  the  use  of  third-party  service  providers,  our  Asset-Light 
operations provide various logistics and maintenance services without significant investment in revenue equipment or real 
estate. 

For the year ended December 31, 2017, 2016, and 2015, the combined revenues of our Asset-Light operations totaled 
$863.0 million, $803.4 million, and $765.4 million, respectively, accounting for approximately 30% of our total revenues 
before other revenues and intercompany eliminations in 2017 and 2016 and approximately 29% in 2015. For the year 
ended December 31, 2017, no single customer accounted for more than 5% of the ArcBest segment’s revenues, and the 
segment’s 10 largest customers, on a combined basis, accounted for approximately 25% of its revenues. Note M to our 
consolidated  financial  statements  included  in  Part  II,  Item  8  of  this  Annual  Report  on  Form  10-K  contains  additional 
segment financial information, including revenues and operating income for the years ended December 31, 2017, 2016, 
and 2015. 

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ArcBest Segment 
As previously discussed in “Strategy” within this Business section, our ArcBest segment originated with the formation of 
the ABF Logistics segment in July 2013, when we strategically aligned the sales and operations functions of our organic 
logistics  businesses.  The  ArcBest  segment  now  also  includes  the  ground  expedite  services  of  the  Panther  Premium 
Logistics brand; do-it-yourself moving under the U-Pack brand, for which the majority of the moves are provided with the  
assured capacity of our Asset-Based operations; and the acquired operations of Smart Lines, Bear, and LDS. The ArcBest 
segment offers the following solutions: 

Truckload and Truckload-Dedicated 
Our Truckload and Truckload-Dedicated services provide third-party transportation brokerage by sourcing a variety of 
capacity  solutions,  including  dry  van  over  the  road,  temperature-controlled  and  refrigerated,  flatbed,  intermodal  or 
container shipping, and specialized equipment, coupled with strong technology and carrier- and customer-based Web tools. 
We offer a growing network of over 18,000 vetted service providers, with services to 50 states, Canada, and Mexico. 
Additional value is created for customers through seamless access to the ABF Freight network. 

Expedite  
Through  the  Panther  Premium  Logistics  brand,  we  offer  Expedite  freight  transportation  services  to  commercial  and 
government customers and we offer premium logistics services that involve the rapid deployment of highly specialized 
equipment to meet extremely specific linehaul requirements, such as temperature control, hazardous materials, geofencing 
(routing  a  shipment  across  a  mandatory,  defined  route  with  satellite  monitoring  and  automated  alerts  concerning  any 
deviation from the route), specialized government cargo, security services, and life sciences. Through its premium logistics 
service, ArcBest solves the toughest shipping and logistics challenges that customers face through a global network of 
owner operators and contract carriers.  

Substantially all of the network capacity for our Expedite operations is provided by third-party carriers, including owner 
operators, ground linehaul providers, cartage agents, and other transportation asset providers, which are selected based on 
their ability to serve our customers effectively with respect to price, technology capabilities, geographic coverage, and 
quality of service. Third-party owned vehicles are driven by independent contract drivers and by drivers engaged directly 
by independent owners of multiple pieces of equipment, commonly referred to as fleet owners. Our Expedite operations 
own a fleet of trailers, the communication devices used by its owner operators, and certain highly specialized equipment, 
primarily temperature-controlled trailers, to meet the service requirements of certain customers. 

International  
Our International services provide international ocean and air shipping solutions by partnering with ocean shipping lines 
and air freight carriers worldwide. As a non-vessel operating common carrier (NVOCC), we provide less-than-container 
load  (LCL)  and  full-container  load  (FCL)  service,  offering  ocean  transport  to  approximately  90%  of  the  total  ocean 
international market to and from the United States.  

Managed Transportation 
We  also  provide  freight  transportation  and  management  services  for  customers.  ArcBest  seeks  to  offer  value  through 
identifying  specific  challenges  relating  to  customers’  supply  chain  needs  and  providing  customized  solutions  utilizing 
technology, both internally to manage its business processes and externally to provide shipment and inventory visibility 
to its customers. Additional value is created for customers through seamless access to the ABF Freight network, the Panther 
fleet, and other ArcBest capacity sources, offering unique access to assured capacity.  

Moving  
Our Moving services offer flexibility and convenience to the way people move through targeted service offerings for the 
“do-it-yourself” consumer and corporate account employee relocations. We offer these targeted services at competitive 
prices that reflect the additional value customers find in Moving’s convenient, reliable service offerings. Industry leading 
technology,  customer-friendly  interfaces,  and  supply  chain  solutions  are  combined to  provide  a  wide  range  of  options 
customized to meet unique customer needs.  

Other Logistics Services 
We also provide other services to meet our customers’ logistics needs, such as final mile, time critical, product launch, 
warehousing, retail logistics, supply chain optimization, and trade show shipping services. 

8 

 
 
 
 
 
 
 
 
FleetNet Segment 
The  FleetNet  segment  includes  the  results  of  operations  of  FleetNet  America,  Inc.  (“FleetNet”),  our  subsidiary  that 
provides roadside assistance and maintenance management services for commercial vehicles to customers in the United 
States and Canada through a network of third-party service providers. FleetNet began in 1953 as the internal breakdown 
department for Carolina Freight Carriers Corp. In 1993, the department was incorporated as Carolina Breakdown Service, 
Inc. to allow the opportunity for other trucking companies to take advantage of the established nationwide service. In 1995, 
we purchased WorldWay Corporation, which operated various subsidiaries including Carolina Freight Carriers Corp. and 
Carolina Breakdown Service, Inc. The name of Carolina Breakdown Service, Inc. was changed to FleetNet America, Inc. 
in 1997. 

Competition, Pricing, and Industry Factors 

Competition 
We seek to offer value through identifying specific customer needs, then providing operational flexibility and seamless 
access to our services in order to respond with customized solutions and assured capacity.  

Our Asset-Based segment actively competes for freight business with other national, regional, and local motor carriers 
and, to a lesser extent, with private carriage, domestic and international freight forwarders, railroads, and airlines. The 
segment  competes  most  directly  with  nonunion  and  union  LTL  carriers,  including  YRC  Freight  and  YRC  Regional 
Transportation (reporting segments of YRC Worldwide Inc.), FedEx Freight, Inc. (included in the FedEx Freight operating 
segment of FedEx Corporation), UPS Freight (a business unit of United Parcel Service, Inc.), Old Dominion Freight Line, 
Inc., Saia, Inc., the LTL operating segment of Roadrunner Transportation Systems, Inc., and the LTL operations of XPO 
Logistics, Inc. Competition is based primarily on price, service, and availability of flexible shipping options to customers. 
The Asset-Based segment’s careful cargo handling and use of technology, both internally to manage its business processes 
and externally to provide shipment visibility to its customers, are examples of how we add value to our services. 

Our ArcBest segment operates in a very competitive asset-light logistics market that includes approximately 13,000 active 
brokerage authorities, as well as asset-based truckload carriers and logistics companies, large expedited carriers including 
FedEx Custom Critical, smaller expedited carriers, foreign and U.S.-based non-vessel-operating common carriers, freight 
forwarders, internal shipping departments at companies that have substantial transportation requirements, smaller niche 
service providers, and a wide variety of solution providers, including large integrated transportation companies as well as 
regional  warehouse  and  transportation  management  firms.  ArcBest’s  Moving  services  compete  with  truck  rental,  self-
move, and van line service providers, and a number of emerging self-move competitors who offer moving and storage 
container service. Quality of service, technological capabilities, and industry expertise are critical differentiators among 
the competition. In particular, companies with advanced technological systems that offer optimized shipping solutions, 
real-time  visibility  of  shipments,  verification  of  chain  of  custody  procedures,  and  advanced  security  have  significant 
operational advantages and create enhanced customer value. ArcBest’s performance in each of these areas of competitive 
distinction has enabled the segment to secure business and drive growth within our Asset-Light operations. 

FleetNet  strategically  competes  in  the  commercial  vehicle  maintenance  and  repair  industry  in  two  major  sectors: 
emergency roadside and preventive maintenance. FleetNet competes directly against other third-party service providers, 
automotive fleet managers, leasing companies, and companies handling repairs in-house via individual service providers. 
While  no  one  company  encompasses  all  of  FleetNet’s  service  offerings,  competition  is  based  primarily  on  providing 
maintenance solutions services. In partnership with best-in-class third-party vendors, FleetNet offers flexible, customized 
solutions  and  utilizes  technology  to  provide  valuable  information  and  data  to  minimize  fleet  downtime,  reduce 
maintenance events, and lower total maintenance costs for its customers. 

Pricing 
Approximately  30%  of  our  Asset-Based  business  is  subject  to  base  LTL  tariffs,  which  are  affected  by  general  rate 
increases, combined with individually negotiated discounts. Rates on the other 70% of this business, including business 
priced in the spot market, are subject to individual pricing arrangements that are negotiated at various times throughout 
the year. The majority of the business that is subject to negotiated pricing arrangements is associated with larger customer 
accounts with annually negotiated pricing arrangements, and the remaining business is priced on an individual shipment 
basis considering each shipment’s unique profile, the value we provide to the customer, and current market conditions.  

9 

 
 
 
 
 
 
 
Effective August 1, 2017, we began applying space-based pricing on shipments subject to LTL tariffs to better reflect 
freight shipping trends that have evolved over the last several years. These trends include the overall growth and ongoing 
profile  shift  of  bulkier  shipments  across  the  entire  supply  chain,  the  acceleration  in  e-commerce,  and  the  unique 
requirements of many shipping and logistics solutions. An increasing percentage of freight is taking up more space in 
trailers without a corresponding increase in weight. Space-based pricing involves the use of freight dimensions (length, 
width, and height) to determine applicable cubic minimum charges (“CMC”) that will supplement weight-based metrics 
when appropriate. Traditional LTL pricing is generally weight-based, while our linehaul costs are generally space-based 
(i.e., costs are impacted by the volume of space required for each shipment). We believe space-based pricing better aligns 
our pricing mechanisms with the metrics which affect our costs to ship freight. We seek to provide logistics solutions to 
our customers’ business and the unique shipment characteristics of their various products and commodities, and we believe 
that we are particularly experienced in handling complicated freight. The CMC is an additional pricing mechanism to 
better capture the value we provide in transporting these shipments.  

Our Asset-Based and certain operations within our ArcBest segment assess a fuel surcharge based on the index of national 
on-highway average diesel fuel prices published weekly by the U.S. Department of Energy. While the fuel surcharge is 
one of several components in our overall rate structure, the actual rate paid by customers is governed by market forces and 
the overall value of services provided to the customer.  

Industry Factors 
According to management’s estimates and market studies by Armstrong & Associates, Inc. and the U.S. Department of 
Commerce, the total market potential in the industry segments we serve is approximately $286 billion, with $38 billion of 
potential revenue in the LTL market segment, $205 billion potential in the markets served by our ArcBest segment, and 
$43 billion in the maintenance and repair market served by our FleetNet segment. The LTL industry has significant barriers 
to entry and is highly competitive, as previously discussed in “Asset-Based Segment” within this Business section. Based 
on  2017  revenues,  our  Asset-Light  operations  represents  a  minor  portion  of  the  total  market,  which  evidences  the 
significant growth opportunity for us in the outsourced logistics market. More sophisticated supply chain practices are 
required as supply chains expand and become more complex, product and service needs continue to evolve, and companies 
look  for  solutions  to  their  logistics  challenges  as  well  as  for  lower  cost  supply  chain  alternatives.  Regulation  in  the 
transportation industry, as further discussed below, will continue to impair the competitiveness of smaller carriers in the 
logistics  market,  which  may  lead  to  tighter  capacity  or  consolidation  within  certain  sectors  of  the  logistics  market.  In 
addition,  disruptions  from  unexpected  events  such  as  natural disasters  have  resulted  in  further  utilization  of  expedited 
shipping and premium logistics services and have caused companies to focus on risk management of their supply chains.  

Various federal and state agencies exercise broad regulatory powers over the transportation industry, generally governing 
such  activities  as  operations  of  and  authorization  to  engage  in  motor  carrier  freight  transportation,  operations  of  non-
vessel-operating common carriers, operations of ocean freight forwarders and ocean transportation intermediaries, safety, 
contract  compliance,  insurance  and  bonding  requirements,  tariff  and  trade  policies,  customs,  import  and  export, 
employment practices, licensing and registration, taxation, environmental matters, data privacy and security, and financial 
reporting. The trucking industry faces rising costs, including costs of compliance with government regulations on safety, 
equipment design and maintenance, driver utilization, and fuel economy, and rising costs in certain non-industry specific 
areas, including health care and retirement benefits.  

We are subject to various laws, rules, and regulations and are required to obtain and maintain various licenses and permits, 
some of which are difficult to obtain. The mandate of the Federal Motor Carrier Safety Administration (the “FMCSA”) 
for interstate commercial trucks to have electronic logging devices (“ELDs”) installed to monitor compliance with hours-
of-service regulations became effective in December 2017. ELDs are fully operational on ABF Freight’s city and road 
tractors for electronic logging and the electronic capture of drivers’ hours of service for reporting. The ArcBest segment’s 
network of third-party contract carriers must also comply with industry regulations, including the ELD mandate and other 
regulations  such  as  the  safety  and  fitness  regulations  of  the  Department  of  Transportation  (the  “DOT”),  including 
requirements related to drug and alcohol testing and hours of service. Any future modifications to these rules and other 
regulations impacting the transportation industry may impact our operating practices and costs. 

Our  operations  are  impacted  by  seasonal  fluctuations  which  are  described  in  “Seasonality”  within  Management’s 
Discussion and Analysis of Financial Condition and Results of Operations included in Part II, Item 7 of this Annual Report 
on Form 10-K. 

10 

 
 
 
 
 
 
Technology 

Our advancements in technology are important to customer service and provide a competitive advantage. The majority of 
the applications of information technology we use have been developed internally and tailored specifically for customer 
or internal business processing needs. 

We make information readily accessible to our customers through various electronic pricing, billing, and tracking services, 
including  mobile-responsive  websites  which  allow  customers  to  access  information  about  their  shipments,  request 
shipment pickup, and utilize a variety of other digital tools. Online functions tailored to the services requested by customers 
include  bill  of  lading  generation,  pickup  planning,  customer-specific  price  quotations,  proactive  tracking,  customized 
e-mail  notification,  logistics  reporting,  dynamic  rerouting,  and  extensible  markup  language  (XML)  connectivity.  This 
technology allows customers to incorporate data from our systems directly into their own website or backend information 
systems. As a result, our customers can provide shipping information and support directly to their own customers. 

Expedite  freight  transportation  customers  of  the  ArcBest  segment  communicate  their  freight  needs,  typically  on  a 
shipment-by-shipment  basis,  by  means  of  telephone,  email,  internet,  or  Electronic  Data  Interchange  (“EDI”).  The 
information about each shipment is entered into a proprietary operating system which facilitates selection of a contracted 
carrier or carriers based on the carrier’s service capability, equipment availability, freight rates, and other relevant factors. 
Once the carrier is selected, the cost for the transportation has been agreed upon, and the carrier has committed to provide 
the  transportation,  we  are  in  contact  with  the  carrier  through  numerous  means  of  communication  (including  EDI,  its 
proprietary website, email, fax, telephone, and mobile applications) and utilize satellite tracking and communication units 
on the vehicles to continually update the position of equipment to meet customers’ requirements as well as to track the 
status of the shipment from origin to delivery. The satellite tracking and communication system automatically updates our 
fully-integrated internal software and provides customers with real-time electronic updates.  

Insurance, Safety, and Security 

Generally, claims exposure in the freight transportation and logistics industry consists of workers’ compensation, third-
party  casualty  liability,  and  cargo  loss  and  damage.  We  are  effectively  self-insured  for  $1.0  million  of  each  workers’ 
compensation loss.  For each third-party casualty loss, we are generally self-insured for $1.0 million for our Asset-Based 
segment and $0.3 million for our Asset-Light operations. We are also self-insured for each cargo loss, up to a $0.3 million 
deductible for our Asset-Based segment and a $0.1 million deductible for our ArcBest segment. We maintain insurance 
that we believe is adequate to cover losses in excess of such self-insured amounts or deductibles. However, we cannot 
provide  assurance  that  our  insurance  coverage  will  provide  adequate  protection  under  all  circumstances  or  against  all 
potential  losses.  We  have  experienced  situations  where  excess  insurance  carriers  have  become  insolvent.  We  pay 
assessments and fees to state guaranty funds in states where we have workers’ compensation self-insurance authority. In 
some of these states, depending on the specific state’s rules, the guaranty funds may pay excess claims if the insurer cannot 
pay due to insolvency. However, there can be no certainty of the solvency of individual state guaranty funds.  

We have been able to obtain what we believe to be adequate insurance coverage for 2018 and are not aware of any matters 
which would significantly impair our ability to obtain adequate insurance coverage at market rates for our operations in 
the  foreseeable  future.  A  material  increase  in  the  frequency  or  severity  of  accidents,  cargo  claims,  or  workers’ 
compensation claims or the material unfavorable development of existing claims could have a material adverse effect on 
our cost of insurance and results of operations. 

As evidenced by being an eight-time winner of the American Trucking Associations’ Excellence in Security Award, a 
seven-time winner of the President’s Trophy for Safety, and a seven-time winner of the Excellence in Claims & Loss 
Prevention Award, management believes its Asset-Based operations have one of the best safety records and one of the 
lowest cargo claims ratios in the LTL industry. 

Our  operations  are  subject  to  cargo  security  and  transportation  regulations  issued  by  the  Transportation  Security 
Administration  (“TSA”)  and  regulations  issued  by  the  U.S.  Department  of  Homeland  Security.  We  are  not  able  to 
accurately predict how past or future events will affect government regulations and the transportation industry. We believe 
that any additional security measures that may be required by future regulations could result in additional costs; however, 
other carriers would be similarly affected. 

11 

 
 
 
 
 
 
 
 
 
Environmental and Other Government Regulations 

We are subject to federal, state, and local environmental laws and regulations relating to, among other things: emissions 
control,  transportation  of  hazardous  materials,  underground  and  aboveground  storage  tanks,  stormwater  pollution 
prevention, contingency planning for spills of petroleum products, and disposal of waste oil. 

In August 2011, the Environmental Protection Agency (“EPA”) and the National Highway Traffic Safety Administration 
(the  “NHTSA”)  established  a  national  program  to  reduce  greenhouse  gas  (“GHG”)  emissions  and  establish  new  fuel 
efficiency standards for commercial vehicles beginning in model year 2014 and extending through model year 2018. The 
new tractors our Asset-Based segment has placed in service since 2014 are equipped with engines that meet such standards. 
In August 2016, the EPA and the NHTSA jointly finalized a national program establishing the second phase of greenhouse 
gas emissions (“EPA/NHTSA Phase 2”), imposing new fuel efficiency standards for medium- and heavy-duty vehicles, 
such  as  those  operated  by  our  Asset-Based  segment,  and  also  instituting  fuel  efficiency  improvement  technology 
requirements for trailers beginning with model year 2018 and extending through model year 2027. The vehicle and engine 
rules cover model years 2021-2027. In October 2017, the U.S. Court of Appeals for the District of Columbia stayed the 
portion of the EPA/NHTSA Phase 2 Final Rule regarding the trailer regulations, and the review of the Final Rule has an 
indefinite date of final ruling. In February 2018, the California Air Resources Board (the “CARB”) approved plans to 
retain two provisions of the EPA/NHTSA Phase 2 Final Rule that would regulate glider kits and trailers. In the event the 
EPA does not enforce the trailer regulations of EPA/NHTSA Phase 2, certain other states may also individually enact 
legislation to enforce the regulations. A number of states have individually enacted, and California and certain other states 
may continue to enact, legislation relating to engine emissions, trailer regulations, fuel economy, and/or fuel formulation, 
such as regulations enacted by the CARB.  

At the present time, management believes that these regulations may not result in significant net additional overall costs 
should the technologies developed for tractors, as required in the EPA/NHTSA Phase 2 rulemaking, prove to be as cost-
effective as forecasted by the EPA/NHTSA. However, although fuel consumption and emissions may be reduced under 
the new standards, emission-related regulatory actions have historically resulted in increased costs of revenue equipment, 
diesel fuel, and equipment maintenance, and future legislation, if enacted, could result in increases in these and other costs. 
We are unable to determine with any certainty the effects of any future climate change legislation beyond the currently 
enacted regulations, and there can be no assurance that more restrictive regulations than those previously described will 
not be enacted either federally or locally. 

Our  Asset-Based  operations  store  fuel  for  use  in  tractors  and  trucks  in  62  underground  tanks  located  in  18  states. 
Maintenance of such tanks is regulated at the federal and, in most cases, state levels. Management believes we are in 
substantial  compliance  with  all  such  regulations.  The  underground  storage  tanks  are  required  to  have  leak  detection 
systems, and we are not aware of any leaks from such tanks that could reasonably be expected to have a material adverse 
effect on our operating results. 

Certain of our Asset-Based service center facilities operate with non-discharge certifications or stormwater permits under 
the federal Clean Water Act (“CWA”). The stormwater permits require periodic monitoring and reporting of stormwater 
sampling results and establish maximum levels of certain contaminants that may be contained in such samples.  

We have received notices from the EPA and others that we have been identified as a potentially responsible party under 
the  Comprehensive  Environmental  Response  Compensation  and  Liability  Act,  or  other  federal  or  state  environmental 
statutes,  at  several  hazardous  waste  sites. After  investigating  our  subsidiaries’  involvement  in  waste  disposal  or  waste 
generation at such sites, we have either agreed to de minimis settlements or determined that our obligations, other than 
those specifically accrued with respect to such sites, would involve immaterial monetary liability, although there can be 
no assurance in this regard. It is anticipated that the resolution of our environmental matters could take place over several 
years.  Our  reserves  for  environmental  cleanup  costs  are  estimated  based  on  management’s  experience  with  similar 
environmental matters and on testing performed at certain sites. 

12 

 
 
 
 
 
 
 
Reputation and Responsibility 

Our Company and our brands are consistently recognized for best-in-class performance.  

Brands 
The value of our brands is critical to our success. The ABF Freight brand is recognized in the industry for our Asset-Based 
segment’s  leadership  in  commitment  to  quality,  customer  service,  safety,  and  technology.  Independent  research  has 
consistently shown that ABF Freight is regarded as a premium service provider, and that the ABF Freight brand stands for 
excellence in the areas of customer service, reliability, strategic business partnership, and tactical problem solving. The 
Panther Premium Logistics brand within the operations of our ArcBest segment is also synonymous with premium service 
that surpasses customer expectations. Customers rely on the Panther Premium Logistics brand when their shipment cannot 
fail,  and  owner  operators,  fleet  owners,  and  contract  carriers  look  to  the  Panther  Premium  Logistics  brand  for  unique 
opportunities to grow their business profitably.  

We have registered or are pursuing registration of various marks or designs as trademarks in the United States, including 
but not limited to “ArcBest,” “ABF Freight,” “FleetNet America,” “Panther Premium Logistics,” “U-Pack,” and “The 
Skill & The Will.” For some marks, we also have registered or are pursuing registration in certain other countries. We 
believe these marks or designs are of significant value to our business and play an important role in enhancing brand 
recognition and executing our marketing strategy. 

Contributions & Awards 
We  have  a  corporate  culture  focused  on  quality  service  and  responsibility.  Our  employees  are  committed  to  the 
communities in which they live and work. We make financial contributions to a number of charitable organizations, many 
of which are supported by our employees. These employees volunteer their time and expertise and many serve as officers 
or board members of various charitable organizations. In our hometown of Fort Smith, Arkansas, we have been a long-
time supporter of the United Way of Fort Smith Area and its 34 partner organizations. In 2017, with employee support, 
we again earned the United Way’s coveted Pacesetter award by setting the standard for leadership and community support. 
As  a  past  winner  of  the  Outstanding  Philanthropic  Corporation  Award,  we  have  been  recognized  by  the  Arkansas 
Community Foundation for the service that our employees provide to exemplify the spirit of good citizenship, concern for 
the community, and support of worthy philanthropic endeavors. 

In January 2016, the Company was named to Chief Executive Magazine’s “2016 Best Companies for Leaders List.” The 
Company also received the Circle of Excellence award from the National Business Research Institute in 2016 for its effort 
in increasing employee engagement. ArcBest Corporation was named to Forbes’ “America’s Best Employers” list for 
2016 and has been ranked on Fortune magazine’s “Fortune 1000” list annually since 2013. The Company was also ranked 
13th in The Commercial Carrier Journal’s 2016 list of “Top 250 For-Hire Carriers.” 

Asset-Based Segment 
For the fifth consecutive year and the sixth year overall, our Asset-Based carrier ABF Freight received the “Quest for 
Quality Award” from Logistics Management magazine, being recognized in both the National LTL and the Expedited 
categories in 2017. In 2016, ABF Freight was named to Inbound Logistics’ list of “Top 100 Trucking Companies” for the 
third consecutive year. ABF Freight’s 2016 ranking in the top 25 on Selling Power magazine’s list of “Best Companies to 
Sell For” marked its fourteenth consecutive year to be honored. Also in 2016, for the fourth consecutive year and the sixth 
time in the last eight years, ABF Freight was named as the “National LTL Carrier of the Year” by the National Shippers 
Strategic Transportation Council, which recognizes transportation providers on a quantitative scale in the areas of customer 
service,  operational  excellence,  pricing,  business  relationship,  leadership,  and  technology.  In  2017,  ABF  Freight  was 
selected as a SupplyChainBrain “Great Supply Chain Partner” for the second consecutive year and the third year overall. 
Also  in  2017,  ABF  Freight  received  the  “Pro  Patria  Award”  and  an  “Above  and  Beyond  Award”  from  the  Arkansas 
Employer Support of the Guard and Reserve, a Department of Defense program, in recognition of its support of employees 
who serve in the National Guard and Reserve. Marking the ninth year in a row to be honored by Training magazine, ABF 
Freight was listed 12th in the “Training Top 125” in February 2018. 

13 

 
 
 
 
 
 
 
Our Asset-Based segment is dedicated to safety and security in providing transportation and freight-handling services to 
its customers. As previously discussed in “Insurance, Safety, and Security” within this Business section, ABF Freight is 
an eight-time winner of  the American Trucking Associations’ Excellence in Security Award, a seven-time winner of the 
President’s Trophy for Safety, and a seven-time winner of the Excellence in Claims & Loss Prevention Award. In January 
2017,  two  ABF  Freight  drivers  were  named  by  the  American  Trucking  Associations  as  captains  of  the  2017-2018 
“America’s Road Team,” continuing the tradition of ABF Freight’s representation in this select program based on the 
drivers’ exceptional safety records and their strong commitment to safety and professionalism. 

We are actively involved in efforts to promote a cleaner environment by reducing both fuel consumption and emissions. 
For many years, our Asset-Based segment has voluntarily limited the maximum speed of its trucks, which reduces fuel 
consumption and emissions and contributes to ABF Freight’s excellent safety record. Our Asset-Based segment utilizes 
engine  idle  management  programming  to  automatically  shut  down  engines  of  parked  tractors.  Fuel  consumption  and 
emissions have also been minimized through a strict equipment maintenance schedule. In 2015, our Asset-Based segment 
began voluntarily installing aerodynamic aids on its fleet of over-the-road trailers to further enhance fuel economy and 
reduce emissions.  In 2006, ABF Freight was accepted in the EPA’s SmartWay Transport Partnership, a collaboration 
between the EPA and the freight transportation industry that helps freight shippers, carriers, and logistics companies reduce 
greenhouse  gases  and  diesel  emissions.  In  recognition  of  ABF  Freight’s  industry  leadership  in  freight  supply  chain 
environmental performance and energy efficiency, the EPA’s SmartWay Transport Partnership awarded ABF Freight a 
SmartWay Excellence Award in 2014. For the past eight years, ABF Freight was recognized in Inbound Logistics’ annual 
list  of  supply  chain  partners  committed  to  sustainability.  Furthermore,  in  association  with  the  American  Trucking 
Associations’  Sustainability  Task  Force,  ABF  Freight has  participated  in  other  opportunities  to address  environmental 
issues. 

ArcBest Segment 
ArcBest Corporation was named a “Top 50 U.S. Third-party Logistics Provider” by Armstrong & Associates, Inc. in 2017. 
Our ArcBest segment was recognized by Transport Topics on the “Top Freight Brokerage Firms of 2017” list, ranking 
eighteenth  –  up  from  twenty-first  in  2016.  In  recognition  of  our  Expedite  operations’  commitment  to  quality,  Panther 
Premium Logistics was awarded the “Quest for Quality Award” by Logistics Magazine for the fifth consecutive year. In 
2016, Panther received the “National Expedited Carrier of the Year” award for the second consecutive year by the National 
Shippers Strategic Transportation Council. U-Pack received its first “Quest for Quality” award from Logistics Magazine 
in 2017, being honored in the Household Goods & High Value Goods category.  

Financial Information About Geographic Areas 

Classifications  of  operations  or  revenues  by  geographic  location  beyond  the  descriptions  previously  provided  are 
impractical and, therefore, are not provided. Our foreign operations are not significant. 

Available Information 

We file our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, amendments 
to those reports, proxy and information statements, and other information electronically with the SEC. All reports and 
financial information filed with, or furnished to, the SEC can be obtained, free of charge, through our website located at 
arcb.com  or  through  the  SEC’s  website  located  at  sec.gov  as  soon  as  reasonably  practical  after  such  material  is 
electronically filed with, or furnished to, the SEC. The information contained on our website does not constitute part of 
this Annual Report on Form 10-K nor shall it be deemed incorporated by reference into this Annual Report on Form 10-K. 

14 

 
 
 
 
 
 
 
 
ITEM 1A. 

RISK FACTORS 

The nature of the business activities we conduct subjects us to certain hazards and risks. This Risk Factors section discusses 
some of the material risks relating to our business activities, including business risks affecting the transportation industry 
in  general  as  well  as  risks  specific  to  our  Company  that  are  largely  out  of  our  control.  Other  risks  are  described  in 
“Competition, Pricing, and Industry Factors” within Part I, Item 1 (Business) and in Part II, Item 7A (Quantitative and 
Qualitative Disclosures About Market Risk) of this Annual Report on Form 10-K. These risks are not the only risks we 
face. We may also be negatively impacted by a sustained interruption in our systems or operations, including, but not 
limited to, infrastructure damage, the loss of a key location such as a distribution center, or a significant disruption to the 
electric  grid,  or  by  a  significant  decline  in  demand  for  our  services,  each  of  which  may  arise  from  adverse  weather 
conditions or natural calamities; illegal acts, including terrorist attacks; and/or other market disruptions. We could also be 
affected by additional risks and uncertainties not currently known to us or that we currently deem to be immaterial. If any 
of  these  risks  or  circumstances  actually  occurs,  it  could  materially  harm  our  business,  results  of  operations,  financial 
condition,  and  cash  flows  and  impair  our  ability  to  implement  business  plans  or  complete  development  activities  as 
scheduled. In that case, the market price of our common stock could decline. 

We  are  dependent  on  our  information  technology  systems,  and  a  systems  failure,  data  breach,  or  other  cyber 
incident could have a material adverse effect on our business, results of operations, and financial condition. 

We  depend  on  the  proper  functioning  and  availability  of  our  information  systems,  including  communications,  data 
processing, financial, and operating systems as well as proprietary software programs, that are integral to the efficient 
operation of our business. Cybersecurity attacks and other cyber incidents that impact the availability, reliability, speed, 
accuracy, or other proper functioning of these systems or that result in confidential data being compromised could have a 
significant  impact  on  our  operations.  We  utilize  certain  software  applications  provided  by  third  parties,  or  provide 
underlying data which is utilized by third parties who provide certain outsourced administrative functions, either of which 
may increase the risk of a cybersecurity incident. Any problems caused by these third parties, including cyber attacks and 
security breaches at a vendor, could adversely affect our ability to provide service to our customers and otherwise conduct 
our  business.  A  significant  cyber  incident,  including  denial  of  service,  system  failure,  security  breach,  intentional  or 
inadvertent acts by employees, disruption by malware, or other damage, could interrupt or delay our operations, damage 
our  reputation,  cause  a  loss  of  customers,  cause  errors  or  delays  in  financial  reporting,  expose  us  to  a  risk  of  loss  or 
litigation,  and/or  cause  us  to  incur  significant  time  and  expense  to  remedy  such  an  event,  any  of  which  could  have  a 
material adverse impact on our business, results of operations, and financial condition.  

Our business interruption and cyber insurance would offset losses up to certain coverage limits in the event of a catastrophe 
or certain cyber incidents; however, losses arising from a catastrophe or significant cyber incident would likely exceed our 
insurance  coverage  and  could  have  a  material  adverse  impact  on  our  results  of  operations  and  financial  condition. 
Furthermore,  a  significant  cyber  incident,  including  denial  of  service,  system  failure,  security  breach,  intentional  or 
inadvertent acts by employees, disruption by malware, or other damage, could interrupt or delay our operations, damage 
our  reputation,  cause  a  loss  of  customers,  cause  errors  or  delays  in  financial  reporting,  expose  us  to  a  risk  of  loss  or 
litigation, and/or cause us to incur significant time and expense to remedy such event. We have experienced incidents 
involving attempted denial of service attacks, malware attacks, and other events intended to disrupt information systems, 
wrongfully obtain valuable information, or cause other types of malicious events that could have resulted in harm to our 
business. To date, the systems employed have been effective in identifying these types of events at a point when the impact 
on our business could be minimized. We must continuously monitor and develop our information technology networks 
and infrastructure to prevent, detect, address, and mitigate the risk of unauthorized access, misuse, computer viruses, and 
other events that could have a security impact. 

Certain of our information technology needs are provided by third parties, and we have limited control over the operation, 
quality, or maintenance of services provided by our vendors or whether they will continue to provide services that are 
essential to our business. The efficient and uninterrupted operation of our information technology systems depends upon 
the internet, global communications providers, satellite-based communications systems, the electric grid, electric utility 
providers, and telecommunications providers; and our information technology systems are vulnerable to interruption by 
adverse  weather  conditions  or  natural  calamities,  power  loss,  telecommunications  failures,  terrorist  attacks,  internet 
failures, computer viruses, and other events beyond our control. Disruptions or failures in the services upon which our 
information technology platforms rely, or in other services provided to us by outside service providers upon which we rely 
to operate our business and report financial results, may adversely affect our operations and the services we provide, which 
could increase our costs or result in a loss of customers that could have a material adverse effect on our results of operations 

15 

 
 
 
 
  
and financial condition. Additionally, we license a variety of software that supports our operations, and these operations 
depend on our ability to maintain these licenses. We have no guarantees that we will be able to continue these licensing 
arrangements with the current licensors, or that we can replace the functions provided by these licenses, on commercially 
reasonable terms or at all. 

We  depend  on  our  employees  to  support  our  business  operations  and  future  growth  opportunities.  If  our 
relationship with our employees deteriorates, if we have difficulty attracting and retaining employees, or if our 
Asset-Based segment is unable to reach agreement on future collective bargaining agreements, we could be faced 
with labor inefficiencies, disruptions, or stoppages, or delayed growth, which could have a material adverse effect 
on our business, results of operations, financial condition, and cash flows. 

As of December 2017, approximately 83% of our Asset-Based segment’s employees were covered under the ABF NMFA, 
the collective bargaining agreement with the IBT which extends through March 31, 2018. Contract negotiations for the 
period subsequent to March 31, 2018 began in January 2018 and are in progress. The negotiation of terms of the collective 
bargaining  agreement  is  a  very  complex  process.  There  can  be  no  assurances  that  our  future  collective  bargaining 
agreements will be renewed on terms favorable to us. Future collective bargaining agreements may result in higher labor 
costs, including increased benefit contribution rates to multiemployer health and welfare and pension plans and additional 
paid time off, or insufficient operational flexibility which may increase our operating costs, and could adversely impact 
our results of operations, financial condition, and cash flows. The terms of future collective bargaining agreements or the 
inability to agree on acceptable terms for the next contract period may also result in a work stoppage, the loss of customers, 
or other events that could have a material adverse effect on our business, results of operations, financial condition, and 
cash flows. We could also experience a loss of customers or a reduction in our potential share of business in the markets 
we  serve  if  shippers  limit  their  use  of  unionized  freight  transportation  service  providers  because  of  the  risk  of  work 
stoppages. 

We have not historically experienced any significant long-term difficulty in attracting or retaining qualified drivers and 
freight-handling  personnel  for  our  Asset-Based  operations,  although  short-term  difficulties  have  been  encountered  in 
certain situations, such as periods of significant increases in tonnage levels, and the available pool of drivers has been 
declining. Difficulty in attracting and retaining qualified drivers and freight-handling personnel or contractually required 
increases  in  compensation  or  fringe  benefit  costs  could  affect  our  profitability  and  our  ability  to  grow.  Government 
regulations or the adverse impact of certain legislative actions that result in shortages of qualified drivers could also impact 
our ability to grow the Company. If we are unable to continue to attract and retain qualified drivers, we could incur higher 
driver recruiting expenses or a loss of business. In addition to difficulties we may experience in driver retention, if we are 
unable to effectively manage our relationship with the IBT, we could be less effective in ongoing relations and future 
negotiations, which could lead to operational inefficiencies and increased operating costs. 

Our ability to maintain and grow our business will also depend, in part, on our ability to retain and attract additional sales 
representatives  and  other  key  operational  personnel  and  properly  incentivize  them  to  obtain  new  customers,  maintain 
existing customer relationships, and efficiently manage our business. If we are unable to maintain or expand our sales and 
operational workforce, our ability to increase our revenues and operate our business could be negatively impacted.  

The loss or reduction in business from one or more large customers, or an overall reduction in our customer base, 
could have a material adverse effect on our business, results of operations, financial condition, and cash flows. 

Although we do not have a significant customer concentration, the growth of our business could be materially impacted 
and our results of operations would be adversely affected if we lost all or a portion of the business of some of our large 
customers because they: chose to divert all or a portion of their business with us to one of our competitors; demanded 
pricing concessions for our services; required us to provide enhanced services that increase our costs; or developed their 
own shipping and distribution capabilities. 

Effective August 1, 2017, we began applying space-based minimum charges for LTL shipments to better reflect freight 
shipping trends that have evolved over the last several years. Space-based pricing involves the use of freight dimensions 
to determine applicable cubic minimum charges (“CMC”) that will supplement weight-based metrics when appropriate. 
Customer acceptance of the CMC pricing mechanism is difficult to ascertain at this point. Management cannot predict, 
with reasonable certainty, the changes in business levels and the impact on the total revenue per hundredweight measure 
due  to  the  implementation  of  the  CMC  mechanism.  Some  customers  may  not  be  receptive  to  our  space-based  pricing 
initiatives, which could result in payment delays, uncollectible accounts receivable, or a loss of business. A reduction in 

16 

 
 
 
 
 
 
 
our customer base or difficulty in collecting, or the inability to collect, payments from our customers due to changes in 
pricing or other competitive factors could have a material adverse effect on our business, results of operations, financial 
condition, and cash flows. 

Our initiatives to grow our business operations or to manage our cost structure to business levels may take longer 
than anticipated or may not be successful. 

Developing  service  offerings  requires  ongoing  investment  in  personnel  and  infrastructure,  including  operating  and 
management information systems. Depending upon the timing and level of revenues generated from our growth initiatives, 
the related results of operations and cash flows we anticipate from these initiatives and additional service offerings may 
not  be  achieved.  If  we  are  unable  to  manage  our  growth  effectively,  our  business,  results  of  operations,  and  financial 
condition may be adversely affected. 

Our growth plans place significant demands on our management and operating personnel and we may not be able to hire, 
train, and retain the appropriate personnel to manage and grow these services. Hiring new employees may increase training 
costs and may result in temporary labor inefficiencies. In addition, as we focus on growing the business in our ArcBest 
segment, we may encounter difficulties in adapting our corporate structure or in developing and maintaining effective 
partnerships  among  our  operating  segments,  which  could  hinder  our  operational,  financial,  and  strategic  objectives. 
Furthermore, we may invest significant resources to enter or expand our services in markets with established competitors 
and in which we will encounter new competitive challenges, and we may not be able to successfully gain market share, 
which could have an adverse effect on our operating results and financial condition. 

We also face challenges and risks in implementing initiatives to manage our cost structure to business levels, as portions 
of salaries, wages, and benefits are fixed in nature and the adjustments which would otherwise be necessary to align the 
labor cost structure to corresponding business levels are limited as we strive to maintain customer service. We may not be 
able to appropriately adjust our cost structure to changing market demands. It is more difficult to match our staffing levels 
to  our  business  needs  in  periods  of  rapid  or  unexpected  change.  We  may  incur  additional  costs  related  to  purchased 
transportation and/or labor inefficiencies experienced while, and for a time following, training employees who are hired 
to manage growth or are brought onboard from acquired companies. These costs of managing our cost structure could 
have a material adverse effect on our results of operations and financial condition. We periodically evaluate and modify 
the  network  of  our  Asset-Based  operations  to  reflect  changes  in  customer  demands  and  to  reconcile  the  segment’s 
infrastructure with tonnage levels and the proximity of customer freight, and there can be no assurance that these network 
changes, to the extent such network changes are made, will result in a material improvement in our Asset-Based segment’s 
results of operations. 

We operate in a highly competitive industry, and our business could suffer if we are unable to adequately address 
downward pricing pressures and other factors that could adversely affect our profitability, growth prospects, and 
ability to compete in the transportation industry. 

We face significant competition in local, regional, national, and, to a lesser extent, international markets. We compete with 
LTL carriers of varying sizes, including both union and nonunion LTL carriers and, to a lesser extent, with truckload 
carriers and railroads. We also compete with domestic and global logistics service providers, including asset-light logistics 
companies, integrated logistics companies, and third-party freight brokers, which compete in one or more segments of the 
transportation industry. Numerous factors could adversely impact our ability to compete effectively in the transportation 
and logistics industry, retain our existing customers, or attract new customers, which could have a material adverse effect 
on our business, results of operations, financial condition, and cash flows. These competitive factors include, but are not 
limited to, the following:  

  Some of our competitors have greater capital resources, a lower cost structure, or greater market share than we 
do  or  have  other  competitive  advantages. The  trend  toward  consolidation  in  the  transportation  industry  could 
continue to create larger carriers with greater financial resources and other competitive advantages relating to 
their size, including increased market share and stronger competitive position. Consolidations within the industry 
could also result in our competitors providing a more comprehensive set of services at competitive prices. These 
competitive pressures may cause a decrease in our freight volume or shipment levels or require us to lower the 
prices we charge for our services, which could adversely affect our results of operations, growth prospects and 
profitability. 

17 

 
 
 
 
 
 
  Our Asset-Based segment competes primarily with nonunion motor carriers who generally have a lower fringe 
benefit  cost  structure  for  their  freight-handling  and  driving  personnel  than  union  carriers,  and    have  greater 
operating flexibility because they are subject to less stringent labor work rules. Wage and benefit concessions 
granted to certain union competitors allow for a lower cost structure than that of our Asset-Based segment. Under 
its current collective bargaining agreement, ABF Freight continues to pay some of the highest benefit contribution 
rates  in  the  industry,  which  continues  to  adversely  impact  the  operating  results  of  our Asset-Based  segment 
relative to our competitors in the LTL industry. 

  Some of our competitors, such as railroads, are outside the motor carrier freight transportation industry and certain 
challenges  specific  to  the  motor  carrier  freight  transportation  industry,  including  the  competitive  freight  rate 
environment; capacity restraints in times of growing freight volumes; increased costs and potential shortages of 
commercial  truck  drivers;  changes  to  driver  hours-of-service  requirements;  increased  costs  of  fuel  and  other 
operating  expenses;  and  costs  of  compliance  with  existing  and  potential  legal  and  environmental  regulations, 
could result in the service offerings of these competitors being more competitive. 

  Some of our competitors periodically reduce their prices to gain business, especially during times of reduced 
growth  rates  in  the  economy,  which  limits  our  ability  to  maintain  or  increase  prices.  If  customers  select 
transportation service providers based on price alone rather than the total value offered, we may be unable to 
maintain our operating margins or to maintain or grow tonnage levels. 

  Customers periodically accept bids from multiple carriers for their shipping needs, and this process may depress 

prices or result in the loss of some business to competitors. 

  Customers may reduce the number of carriers they use by selecting “core carriers” as approved transportation 

service providers, and in some instances, we may not be selected. 

  Certain  of  our  competitors  may  offer  a  broader  portfolio  of  services  or  more  effectively  bundle  their  service 
offerings, which could impair our ability to maintain or grow our share of one or more markets in which we 
compete. 

  The industry has experienced evolving freight shipping trends over the last several years, including overall growth 
and ongoing profile shift of bulkier shipments across the entire supply chain, the acceleration in e-commerce, and 
more unique requirements of many shipping and logistics solutions. An increasing percentage of freight is taking 
up more space in trailers without a corresponding increase in weight, which contributes to lower average weight 
per shipment. As the retail industry continues to undergo a shift away from the traditional brick and mortar model 
towards e-commerce, the manner in which our customers source or utilize our services will be impacted and our 
operating results could be adversely affected. 

  Competition in the LTL industry from asset-light logistics and freight brokerage companies may adversely affect 
customer  relationships  and  prices  in  our Asset-Based  operations.  Conversely,  the  operations  of  our ArcBest 
segment may be adversely impacted if customers develop their own logistics operations, thus reducing demand 
for our services, or if shippers shift business to truckload brokerage companies or asset-based trucking companies 
that also offer brokerage services in order to secure access to those companies’ trucking capacity, particularly in 
times  of  tight  industry-wide  capacity.  Our  FleetNet  operations  also  face  a  competitive  disadvantage  from 
companies which insource their fleet repair and maintenance services. 

  To keep pace with advances in technology and client demands, we must anticipate market trends and enhance our 
information technology systems and continue to develop innovative services and capabilities in order to remain 
competitive. Our customers may not be willing to accept higher freight rates to cover the costs of our increased 
investments in technology. 

18 

 
Our business is cyclical in nature, and we are subject to general economic factors and instability in financial and 
credit  markets  that  are  largely  beyond  our  control,  any  of  which  could  adversely  affect  our  business,  financial 
condition, and results of operations. 

Our  business  is  cyclical  in  nature  and  tends  to  reflect  general  economic  conditions.  Our  performance  is  affected  by 
recessionary  economic  cycles,  downturns  in  customers’  business  cycles,  and  changes  in  their  business  practices.  Our 
tonnage and shipment levels are directly affected by industrial production and manufacturing, distribution, residential and 
commercial construction, and consumer spending, in each case, primarily in the North American economy, as well as our 
customers’ inventory levels. We are also subject to risks related to disruption of world markets that could affect shipments 
between  countries  and  could  adversely  affect  the  volume  of  freight  in  the  market  and  related  pricing.  Recessionary 
economic conditions may result in a general decline in demand for freight transportation and logistics services. The pricing 
environment  generally  becomes  more  competitive  during  periods  of  slow  economic  growth  and  economic  recessions, 
which adversely affects the profit margin for our services. In certain market conditions, we may have to accept more freight 
from freight brokers, where freight rates are typically lower, or we may be forced to incur more non-revenue miles to 
obtain loads. Economic conditions could adversely affect our customers’ business levels, the amount of transportation 
services they require, and their ability to pay for our services, thus negatively impacting our working capital and our ability 
to satisfy our financial obligations and covenants of our financing arrangements. Because a portion of our costs are fixed, 
it may be difficult for us to quickly adjust our cost structure proportionately with fluctuations in volume levels. Customers 
encountering  adverse  economic  conditions  or  facing  credit  issues  could  experience  cash  flow  difficulties  and,  thus, 
represent a greater potential for payment delays or uncollectible accounts receivable, and, as a result, we may be required 
to increase our allowances for uncollectible accounts receivable. Our obligation to pay third-party service providers is not 
contingent upon payment from our customers, and we extend credit to certain of these customers which increases our 
exposure to uncollectible receivables.  

Given the economic conditions of recent years, current economic uncertainties, and the potential impact on our business, 
there can be no assurance that our estimates and assumptions regarding the pricing environment and economic conditions, 
which  are  made  for  purposes  of  impairment  tests  related  to  operating  assets  and  deferred  tax  assets,  will  prove  to  be 
accurate.  

We depend on suppliers for equipment, parts, and services that are critical to our operations. A disruption in the availability 
or a significant increase in the cost to obtain these supplies, resulting from the effect of adverse economic conditions or 
related financial constraints on our suppliers’ business levels or otherwise, could adversely impact our business and results 
of operations. Our operations and the rates we obtain for our services may also be negatively impacted when economic 
conditions lead to a decrease in shipping demand and excess tractor and trailer capacity in the industry. 

We are affected by the instability in the financial and credit markets that from time to time has created volatility in various 
interest rates and returns on invested assets in recent years. We are subject to market risk due to variable interest rates on 
our accounts receivable securitization program and the revolving credit facility (“Credit Facility”) outstanding under our 
Second  Amended  and  Restated  Credit  Agreement  (the  “Credit  Agreement”).  Although  we  have  an  interest  rate  swap 
agreement to mitigate a portion of our interest rate risk by effectively converting $50.0 million of borrowings under our 
Credit Facility, of which $130.0 million remains outstanding at the end of February 2018, from variable-rate interest to 
fixed-rate  interest,  changes  in  interest  rates  may  increase  our  financing  costs  related  to  our  Credit  Facility,  future 
borrowings against our accounts receivable securitization program, new note payable or capital lease arrangements, or 
additional  sources  of  financing.  Interest  rates  are  highly  sensitive  to  many  factors,  including  governmental  monetary 
policies, domestic and international economic and political conditions and other factors beyond our control. Furthermore, 
future financial market disruptions may adversely affect our ability to refinance our Credit Facility and accounts receivable 
securitization program, maintain our letter of credit arrangements or, if needed, secure alternative sources of financing. If 
any  of  the  financial  institutions  that  have  extended  credit  commitments  to  us  are  adversely  affected  by  economic 
conditions,  disruption  to  the  capital  and  credit  markets,  or  increased  regulation,  they  may  become  unable  to  fund 
borrowings under their credit commitments or otherwise fulfill their obligations to us, which could have an adverse impact 
on our ability to borrow additional funds, and thus have an adverse effect on our operations and financial condition. (See 
Note G to our consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K for further 
discussion of our financing arrangements.) 

19 

 
 
 
 
 
Our nonunion defined benefit pension plan trust holds investments in short-duration debt securities and cash equivalent, 
fixed income, and floating rate loan mutual funds. Declines in the value of plan assets resulting from instability in the 
financial markets, general economic downturn, or other economic factors beyond our control could diminish the funded 
status of the nonunion defined benefit pension plan and potentially increase our requirement to make contributions to the 
plan, including an increase in our cash funding requirement prior to the final distribution of benefits to plan participants. 
A change in the interest rates used to calculate our funding requirements under the Pension Protection Act of 2006 (the 
“PPA”) may also impact contributions required to fund our plan. Significant plan contribution requirements could reduce 
the cash available for working capital and other business needs and opportunities. An increase in required pension plan 
contributions may adversely impact our financial condition and liquidity. Substantial future investment losses on pension 
plan assets would increase pension expense in the years following the losses. In addition, a change in the discount rate 
used to calculate our obligations for our nonunion defined benefit pension plan and postretirement health benefit plan for 
financial statement purposes would impact the accumulated benefit obligation and expense for these plans. An increase in 
expense for these pension and postretirement plans may adversely impact our results of operations.  

We could also experience losses on investments related to our cash surrender value of variable life insurance policies, 
which may negatively impact our results of operations. 

Furthermore, it is not possible to predict the effects of actual or threatened armed conflicts, terrorist attacks, or political 
and/or civil unrest on the economy or on consumer confidence in the United States or the impact, if any, on our future 
results of operations or financial condition.  

Our nonunion defined benefit pension plan could have greater than anticipated funding requirements, which may 
adversely affect our financial condition and liquidity. 

In the fourth quarter of 2017, an amendment was executed to terminate our nonunion defined benefit pension plan as of 
December 31, 2017, as further discussed in Note I to our consolidated financial statements included in Part II, Item 8 of 
this Annual Report on Form 10-K. Lump sum benefit distributions to participants and the purchase of an annuity contract 
to settle the pension obligation related to benefits for which participants elect to defer payment until a later date, are likely 
to occur primarily in the second half of 2018. Our requirement to fund the plan prior to the final distribution of benefits to 
plan participants, the amount of which will be determined by the plan’s actuary, is currently estimated to require a cash 
payment  of  approximately  $10.0  million,  although  there  can  be  no  assurances  in  this  regard,  as  the  actual  amount  is 
dependent on various factors, including final benefit calculations, the benefit elections made by plan participants, interest 
rates, the value of plan assets, and the cost to purchase an annuity contract to settle the pension obligation related to benefits 
for which participants elect to defer payment until a later date.  

We depend on services provided by third parties, and increased costs or disruption of these services, and claims 
arising from these services, could adversely affect our business, results of operations, financial condition, cash flows, 
and customer relationships. 

A reduction in the availability of rail services or services provided by third-party capacity providers to meet customer 
requirements, as well as higher utilization of third-party agents to maintain service levels in periods of tonnage growth, 
could increase purchased transportation costs which we may be unable to pass along to our customers. If a disruption or 
reduction in transportation services from our rail or other third-party service providers were to occur, we could be faced 
with business interruptions that could cause us to fail to meet the needs of our customers. In addition, we may not be able 
to  negotiate  competitive  contracts  with  railroads  or  other  third-party  service  providers  to  expand  our  capacity,  add 
additional  routes,  or  obtain  services  at  costs  that  are  acceptable  to  us  or  our  customers.  If  these  situations  occur,  our 
business, results of operations, financial condition, cash flows, and customer relationships could be adversely impacted. 

Our ability to secure the services of third-party service providers is affected by many risks beyond our control, including 
the  inability  to  obtain  the  services  of  reliable  third  parties  at  competitive  prices;  the  shortage  of  quality  third-party 
providers, including owner operators for our Expedite operations and drivers of contracted carriers for our Truckload and 
Truckload-Dedicated operations; shortages in available cargo capacity; equipment shortages in the transportation industry, 
particularly among contracted truckload carriers; changes in government regulations affecting the transportation industry 
and their related impact on operations, such as hours-of-service rules and the ELD mandate discussed in “Competition, 
Pricing, and Industry Factors” within Part I, Item 1 (Business) of this Annual Report on Form 10-K; labor disputes; or a 
significant  interruption  in  service  or  stoppage  in  third-party  transportation  services.  Each  of  these  risks  could  have  a 
material adverse effect on the operating results of our Asset-Light businesses.  

20 

 
 
 
 
 
 
 
Third-party providers can be expected to increase their prices based on market conditions or to cover increases in operating 
expenses. These providers are subject to industry regulations which may have a significant impact on their operations, 
causing them to increase prices or exit the industry. Increased industry demand for these transportation services may reduce 
available capacity and such a reduction or other changes in these services offered by third parties may increase pricing or 
otherwise change the services we are able to offer to our customers. If we are unable to correspondingly increase the prices 
we charge to our customers, including the effect of third-party carrier rate increases outpacing customer pricing, or if we 
are unable to secure sufficient third-party services to meet our commitments to our customers, there could be a material 
adverse impact on the operations, revenues, and profitability of our Asset-Light businesses and our customer relationships.  

In addition, we may be subject to claims arising from services provided by third parties, particularly in connection with 
the operations of our ArcBest segment, which are dependent on third-party contract carriers. From time to time, the drivers 
who are owner operators, independent contractors, or employees working for third-party carriers that we contract with are 
involved in accidents that may result in cargo loss or damage, other property damage, or serious personal injuries. As a 
result, claims may be asserted against us for actions by such drivers or for our actions in retaining them. We may also incur 
claims in connection with third-party vendors utilized in FleetNet’s operations. Our third-party contract carriers and other 
vendors may not agree to bear responsibility for such claims or we may become responsible if they are unable to pay the 
claims, for example, due to bankruptcy proceedings, and such claims may exceed the amount of our insurance coverage 
or may not be covered by insurance at all. 

Our engagement of independent contractor drivers to provide a portion of the capacity for our Expedite operations 
within  our  ArcBest  segment  exposes  us  to  different  risks  than  we  face  with  our  employee  drivers.  If  we  have 
difficulty in securing independent owner operators or if we experience operational or regulatory issues related to 
our use of these contract drivers, our financial condition, results of operations, and cash flows could be adversely 
affected. 

The driver fleet of the Expedite operations within our ArcBest segment is made up of independent owner operators and 
individuals. We face intense competition in attracting and retaining qualified owner operators from the available pool of 
drivers and fleets, and we may be required to increase owner operator compensation or take other measures to remain an 
attractive option for owner operators, which may negatively impact our results of operations. If we are not able to maintain 
our delivery schedules due to a shortage of drivers or if we are required to increase our rates to offset increases in labor 
costs, our services may be less competitive, which could have an adverse effect on our business. Furthermore, as these 
independent owner operators and individuals are third-party service providers, rather than our employees, they may decline 
loads of freight from time to time, which may impede our ability to deliver freight in a timely manner. If we fail to meet 
certain customer needs or incur increased expenses to do so, this could adversely affect the business, financial condition, 
and results of operations of our ArcBest segment. 

We pay independent contractor drivers a fuel surcharge that increases with the increase in fuel prices. A significant increase 
or rapid fluctuation in fuel prices could cause the fuel surcharge we pay to independent contractors to be higher than the 
revenue we receive under our customer fuel surcharge programs, which could adversely impact the results of operations 
of our ArcBest segment. 

Many  states  have  initiated  enforcement  programs  to  evaluate  the  classification  of  independent  contractors,  and  class 
actions and other lawsuits have arisen in our industry seeking to reclassify independent contractor drivers as employees 
for a variety of purposes, including workers’ compensation, wage-and-hour, and health care coverage. There can be no 
assurance that legislative, judicial, or regulatory authorities will not introduce proposals or assert interpretations of existing 
rules and regulations resulting in the reclassification of the owner operators of the Expedite operations within our ArcBest 
segment  as  employees.  In  the  event  of  such  reclassification  of  our  owner  operators,  we  could  be  exposed  to  various 
liabilities and additional costs and our business and results of operations could be adversely affected. These liabilities and 
additional costs could include exposure, for both future and prior periods, under federal, state, and local tax laws, and 
workers’ compensation, unemployment benefits, labor, and employment laws, as well as potential liability for penalties 
and interest and under vicarious liability principles, which could have a material adverse effect on the results of operations 
and financial condition of our ArcBest segment. 

21 

 
 
 
 
 
 
 
Our  business  operations  are  subject  to  numerous  governmental  regulations,  and  costs  of  compliance  with,  or 
liability  for  violations  of,  existing  or  future  regulations  could  have  a  material  adverse  effect  on  our  financial 
condition and results of operations. 

Various federal and state agencies exercise broad regulatory powers over the transportation industry, generally governing 
such  activities  as  operations  of  and  authorization  to  engage  in  motor  carrier  freight  transportation,  operations  of  non-
vessel-operating common carriers, operations of ocean freight forwarders and ocean transportation intermediaries, safety, 
contract  compliance,  insurance  and  bonding  requirements,  tariff  and  trade  policies,  customs,  import  and  export,  food 
safety, employment practices, licensing and registration, taxation, environmental matters, data privacy and security, and 
financial reporting. We could become subject to new or more restrictive regulations, such as regulations relating to engine 
emissions, drivers’ hours of service, occupational safety and health, ergonomics, or cargo security. Increases in costs to 
comply with such regulations or the failure to comply, which could subject us to penalties or revocation of our permits or 
licenses, could increase our operating expenses or otherwise have a material adverse effect on the results of our operations. 
Such regulations could also influence the demand for transportation services.  

We operate in the United States pursuant to federal operating authority granted by the DOT. Our failures, or the failures 
of our contracted owner operators and third-party carriers, to comply with DOT safety regulations or downgrades in our 
safety rating could have a material adverse impact on our operations or financial condition. A downgrade in our safety 
rating could cause us to lose the ability to self-insure. The loss of our ability to self-insure for any significant period of 
time could materially increase insurance costs or we could experience difficulty in obtaining adequate levels of insurance 
coverage. 

Our ArcBest segment utilizes third-party service providers who are subject to similar regulation requirements as previously 
mentioned. If the operations of these providers are impacted to the extent that a shortage of quality third-party service 
providers occurs, there could be a material adverse effect on our ArcBest segment’s business and results of operations. 
Also, activities by these providers that violate applicable laws or regulations could result in government or third party 
actions  against  us.  Although  third-party  service  providers  with  whom  we  contract  agree  to  abide  by  our  policies  and 
procedures, we may not be aware of, and may therefore be unable to remedy, violations by them. 

Our operations are subject to various environmental laws and regulations, the violation of which could result in 
substantial fines or penalties. The costs of compliance with existing and future environmental laws and regulations 
may be significant and could adversely impact our results of operations. 

We are subject to various environmental laws and regulations dealing with the handling and transportation of hazardous 
materials and similar matters. We may transport or arrange for the transportation of hazardous materials and explosives, 
and we operate in industrial areas where service centers and other industrial activities are located and where groundwater 
or other forms of environmental contamination could occur. At certain facilities of our Asset-Based operations, we store 
fuel in underground and aboveground tanks and/or we operate with non-discharge certifications or stormwater permits 
under the federal Clean Water Act. We may be subject to substantial fines or civil penalties if we fail to obtain proper 
certifications or permits or if we do not comply with required testing provisions. Our operations involve the risks of, among 
others, fuel spillage or leakage, environmental damage, a spill or accident involving hazardous substances, and hazardous 
waste  disposal.  Under  certain  environmental  laws,  we  could  be  subject  to  strict  liability  for  any  costs  relating  to 
contamination at our past or present facilities and at third-party waste disposal sites, as well as costs associated with the 
cleanup of accidents involving our vehicles. Although we have instituted programs to monitor and control environmental 
risks  and  promote  compliance  with  applicable  environmental  laws  and  regulations,  violations  of  applicable  laws  or 
regulations may subject us to cleanup costs and liabilities not covered by insurance or in excess of our applicable insurance 
coverage,  including  substantial  fines,  civil  penalties,  or  civil  and  criminal  liability,  as  well  as  bans  on  making  future 
shipments in particular geographic areas, any of which could adversely affect our business, results of operations, financial 
condition,  and  cash  flows.  In  addition,  if  any  damage  or  injury  occurs  as  a  result  of  our  transportation  of  hazardous 
materials or explosives, we may be subject to claims from third parties and bear liability for such damage or injury. 

Concern over climate change, including the impact of global warming, has led to significant legislative and regulatory 
efforts to limit carbon and other greenhouse gas emissions, and some form of federal, state, or regional climate change 
legislation is possible in the future. We are unable to determine with any certainty the effects of any future climate change 
legislation.  However,  emission-related  regulatory  actions  have  historically  resulted  in  increased  costs  of  revenue 
equipment, diesel fuel, and equipment maintenance, and future legislation, if enacted, could impose substantial costs on 
us that may adversely impact our results of operations. Such regulatory actions have also required vendors to introduce 

22 

 
 
 
 
 
 
new engines, and the maintenance demands and reliability of vehicles equipped with these newly designed engines, as 
well as the residual values realized from the disposition of these vehicles, is uncertain. Such regulatory actions may also 
require changes in our operating practices and impair equipment productivity. We are also subject to increasing customer 
sensitivity to sustainability issues, and we may be subject to additional requirements related to customer-led initiatives or 
their  efforts  to  comply  with  environmental  programs.  Until  the  timing,  scope,  and  extent  of  any  future  regulation  or 
customer  requirements  become  known,  we  cannot  predict  their  effect  on  our  cost  structure,  business,  or  results  of 
operations.  Furthermore,  although  we  are  committed  to  mandatory  and  voluntary  sustainability  practices,  increased 
awareness and any adverse publicity about greenhouse gas emissions emitted by companies in the transportation industry 
could harm our reputation or reduce customer demand for our services. 

We may be unsuccessful in realizing all or any part of the anticipated benefits of any recent or future acquisitions. 

As part of our long-term strategy to ensure we are positioned to serve our customers within the changing marketplace by 
providing a comprehensive suite of transportation and logistics services, we strategically invested in our ArcBest segment 
with the acquisitions of Logistics & Distribution Services, LLC, in 2016 and Smart Lines Transportation Group, LLC and 
Bear Transportation Services, L.P., in 2015. We continue to evaluate acquisition candidates and may acquire assets and 
businesses that we believe complement our existing assets and business or enhance our service offerings. The processes 
of evaluating acquisitions and performing due diligence procedures include risks which may adversely impact the success 
of our selection of candidates, pricing of the transaction, and ability to integrate critical functional areas of the acquired 
business. Further, we may not be able to acquire any additional companies at all or on terms favorable to us, even though 
we may have incurred expenses in evaluating and pursuing the strategic transactions.  

Acquisitions  may  require  substantial  capital  or  the  incurrence  of  substantial  indebtedness  or  may  involve  the  dilutive 
issuance of equity securities. If we consummate any future acquisitions, our capitalization and results of operations may 
change  significantly.  We  may  be  unable  to  generate  sufficient  revenue  or  earnings  from  the  operation  of  an  acquired 
business to offset our acquisition or investment costs. The degree of success of our acquisitions will depend, in part, on 
our ability to realize anticipated cost savings and growth opportunities. Our success in realizing these benefits and the 
timing  of  this  realization  depends,  in  part,  upon  the  successful  integration  of  any  acquired  businesses.  The  possible 
difficulties of integration include, among others:  

 
 

 

 
 

 
 

 

 

 

retention of customers, key employees, and third-party service providers;  
combining  operations  of  the  companies,  including  the  integration  of  workforces  at  different  locations  while 
continuing to provide consistent, high-quality service to customers; 
unanticipated issues in the assimilation and consolidation of information technology, communications, and other 
systems, including additional systems training and other labor inefficiencies;  
consolidation of corporate and administrative infrastructures;  
difficulties and costs of on-boarding employees to our policies, procedures, business culture, and benefits and 
compensation programs, which may be inconsistent with those of the acquired company;  
difficulties managing businesses that are outside our historical core competency;  
inefficiencies and difficulties that arise because of unfamiliarity with potentially new markets or geographic areas 
and new assets and the businesses associated with them;  
the effect on internal controls and compliance with the regulatory requirements under the Sarbanes-Oxley Act of 
2002;  
increased tax liability or other tax risk if future earnings are less than anticipated or there is a change in the tax 
deductibility of certain items; and 
other unanticipated issues, expenses, and liabilities, including previously unknown liabilities associated with the 
acquired business for which we have no recourse under applicable indemnification provisions.  

The risks involved in successful integration could be heightened if we complete a large acquisition or multiple acquisitions 
within  a  short  period  of  time.  The  diversion  of  management’s  attention  from  our  current  operations  to  the  acquired 
operations and any difficulties encountered in combining operations, including underestimation of the resources required 
to support the acquisitions, could prevent us from realizing the full benefits anticipated from the acquisitions, and within 
the  anticipated  timeframe,  and  could  adversely  impact  our  business,  results  of  operations,  and  financial  condition.  If 
acquired operations fail to generate sufficient cash flows, we may incur impairments of goodwill, intangibles, and other 
assets in the future. 

23 

 
 
 
 
 
We may not achieve some or all of the expected financial and operating benefits of our corporate restructuring and 
the restructuring may adversely affect our business, results of operations, financial condition, and cash flows. 

Effective January 1, 2017, our new corporate structure was implemented to unify our sales, pricing, customer service, 
marketing, and capacity sourcing functions, allowing us to operate as one logistics provider under the ArcBest® brand, as 
previously discussed in Part I, Item 1 (Business) of this Annual Report on Form 10-K. Implementation of the restructuring 
plan has been costly and disruptive to certain aspects of our business. We may incur additional, unexpected costs, and we 
may not be able to realize the long-term cost savings and benefits that were initially anticipated in connection with our 
restructuring. If we incur additional costs or fail to achieve some or all of the expected benefits of restructuring, it could 
have a material adverse effect on our business, results of operations, financial condition, and cash flows. 

We could be obligated to make additional significant contributions to multiemployer pension plans. 

ABF Freight System, Inc. and certain other subsidiaries reported in our Asset-Based operating segment (“ABF Freight”) 
contribute to multiemployer pension and health and welfare plans to provide benefits for its contractual employees. ABF 
Freight’s  contributions  generally  are  based  on  the  time  worked  by  its  contractual  employees  in  accordance  with  its 
collective bargaining agreement with the IBT and other related supplemental agreements. 

The multiemployer plans to which ABF Freight contributes, which have been established pursuant to the Taft-Hartley Act, 
are jointly-trusteed (half of the trustees of each plan are selected by the participating employers, the other half by the IBT) 
and cover collectively-bargained employees of multiple unrelated employers. Due to the inherent nature of multiemployer 
pension plans, there are risks associated with participation in these plans that differ from single-employer plans. Assets 
received by the plans are not segregated by employer, and contributions made by one employer can be and are used to 
provide  benefits  to  current  and  former  employees  of  other  employers.  If  a  participating  employer  in  a  multiemployer 
pension  plan  no  longer  contributes  to  the  plan,  the  unfunded  obligations  of  the  plan  may  be  borne  by  the  remaining 
participating employers. If a participating employer in a multiemployer pension plan completely withdraws from the plan, 
it owes to the plan its proportionate share of the plan’s unfunded vested benefits, referred to as a withdrawal liability. A 
complete withdrawal generally occurs when the employer permanently ceases to have an obligation to contribute to the 
plan.  Withdrawal  liability  is  also  owed  in  the  event  the  employer  withdraws  from  a  plan  in  connection  with  a  mass 
withdrawal,  which  generally  occurs  when  all  or  substantially  all  employers  withdraw  from  the  plan  pursuant  to  an 
agreement in a relatively short period of time. Were ABF Freight to completely withdraw from certain multiemployer 
pension plans, whether in connection with a mass withdrawal or otherwise, under current law, we would have material 
liabilities for our share of the unfunded vested liabilities of each such plan.  

The 25 multiemployer pension plans to which ABF Freight contributes vary greatly in size and in funded status. ABF 
Freight’s obligations to these plans are generally specified in the ABF NMFA, which was implemented on November 3, 
2013 and will remain in effect through March 31, 2018. The funding obligations to the multiemployer pension plans are 
intended to satisfy the requirements imposed by PPA,  which was permanently extended by the Reform  Act under the 
CFCAA. Through the term of its current collective bargaining agreement, ABF Freight’s obligations generally will be 
satisfied  by  making  the  specified  contributions  when  due.  However,  we  cannot  determine  with  any  certainty  the 
contribution amounts that will be required under future collective bargaining agreements for ABF Freight’s contractual 
employees.  

Several  of  the  multiemployer  pension  plans  to  which  ABF  Freight  contributes  are  underfunded  and,  in  some  cases, 
significantly  underfunded.  The  underfunded  status  of  these  plans  developed  over  many  years,  and  we  believe  that  an 
improved funded status will also take time to be achieved, if it can be achieved at all. In addition, the highly competitive 
industry in which we operate could impact the viability of contributing employers. The reduction or loss of contributions 
by member employers, the impact of market risk or instability in the financial markets on plan assets and liabilities, and 
the effect of any one or combination of the aforementioned business risks, all of which are beyond our control, have the 
potential to adversely affect the funded status of the multiemployer pension plans, potential withdrawal liabilities, and our 
future contribution requirements.  

Based on the most recent annual funding notices we have received, most of which are for plan years ended December 31, 
2016, approximately 60% of ABF Freight’s contributions to multiemployer pension plans are made to plans that are in 
“critical and declining status”, including the Central States, Southeast and Southwest Areas Pension Plan (the “Central 
States Pension Plan”). “Critical and declining status” is applicable to critical status plans under the PPA that are projected 
to become insolvent anytime in the current plan year or during the next 14 plan years, or if the plan is projected to become 

24 

 
 
 
 
 
 
 
insolvent within the next 19 plan years and either the plan’s ratio of inactive participants to active participants exceeds two 
to  one  or  the  plan’s  funded  percentage  is  less  than  80%.  Approximately  1%  of  ABF  Freight’s  contributions  to 
multiemployer pension plans are made to plans that are in “critical status” (generally less than 65% funded) but not in 
“critical and declining status” and approximately 6% of its contributions are made to plans that are in “endangered status” 
(generally more than 65% but less than 80% funded), as defined by the PPA. 

Approximately one-half of ABF Freight’s multiemployer pension contributions are made to the Central States Pension 
Plan. The funded percentage of the Central States Pension Plan, as set forth in information provided by the Central States 
Pension Plan, was 37.8%, 42.1%, and 47.9% as of January 1, 2017, 2016, and 2015, respectively. In September 2015, the 
Central States Pension Plan filed an application with the Treasury Department seeking approval under the Reform Act for 
a pension rescue plan, which included benefit reductions for participants in the Central States Pension Plan in an attempt 
to avoid the insolvency of the plan that otherwise is projected by the plan to occur. In May 2016, the Treasury Department 
denied the Central States Pension Plan’s proposed rescue plan. The trustees of the Central States Pension Plan subsequently 
announced that a new rescue plan would not be submitted and stated that it is not possible to develop and implement a 
new rescue plan that complies with the final Reform Act regulations issued by the Treasury Department on April 26, 2016. 
Although the future of the Central States Pension Plan is impacted by a number of factors, without legislative action, the 
plan  is  currently  projected  to  become  insolvent  within  10  years  or  less.  ABF  Freight’s  current  collective  bargaining 
agreement with the IBT provides for contributions to the Central States Pension Plan through March 31, 2018, and it is 
ABF  Freight’s  understanding  that  its  contribution  rate  is  not  expected  to  increase  during  the  remainder  of  this  period 
(though there are no guarantees). ABF Freight’s contribution rates are made in accordance with its collective bargaining 
agreements  with  the  IBT  and  other  related  supplemental  agreements.  In  consideration  of  high  multiemployer  plan 
contribution rates, several of the plans to which ABF Freight contributes, including the Central States Pension Plan, have 
frozen  contribution  rates  at  current  levels  under  ABF  Freight’s  current  collective  bargaining  agreement.  Future 
contribution rates will be determined through the negotiation process for contract periods following the term of the current 
collective  bargaining  agreement.  ABF  Freight  pays  some  of  the  highest  benefit  contribution  rates  in  the  industry  and 
continues to address the effect of the segment’s wage and benefit cost structure on its operating results in discussions with 
the  IBT.  ABF  Freight  is  currently  negotiating  with  the  IBT  for  a  new  collective  bargaining  agreement  for  the  period 
subsequent to March 31, 2018, and cannot determine with any certainty the minimum contributions which will be required 
under  future  collective  bargaining  agreements  or  the  impact  they  will  have  on  our  results  of  operations  and  financial 
condition. 

We  are  subject  to  litigation  risks  that  could  result  in  significant  expenditures  and  have  other  material  adverse 
effects on our business, results of operations, and financial condition. 

The nature of our business exposes us to the potential for various claims and litigation, including class-action litigation 
and other legal proceedings brought by customers, suppliers, employees, or other parties, related to labor and employment, 
competitive  matters,  personal  injury,  property  damage,  cargo  claims,  safety  and  contract  compliance,  environmental 
liability, and other matters. We are subject to risk and uncertainties related to liabilities, including damages, fines, penalties, 
and substantial legal and related costs, that may result from these claims and litigation. Some or all of our expenditures to 
defend, settle, or litigate these matters may not be covered by insurance or could impact our cost and ability to obtain 
insurance in the future. Also, litigation can be disruptive to normal business operations and could require a substantial 
amount of time and effort by our management team.  Any material litigation or a catastrophic accident or series of accidents 
could have a material adverse effect on our business, results of operations, and financial condition. Our business reputation 
and our relationship with our customers, suppliers, and employees may also be adversely impacted by our involvement in 
legal proceedings.  

We establish reserves based on our assessment of legal matters and contingencies. Subsequent developments related to 
legal claims asserted against us may affect our assessment and estimates of our recorded legal reserves and may require 
us to make payments in excess of our reserves, which could have an adverse effect on our financial condition or results of 
operations. 

25 

 
 
 
 
 
Our management team is an important part of our business and loss of key employees could impair our business, 
results of operations, and financial condition. 

We benefit from the leadership and experience of our senior management team and other key employees and depend on 
their continued services to successfully implement our business strategy. The unexpected loss of key employees or inability 
to  execute  our  training  and  succession  planning  strategies  could  have  an  adverse  effect  on  our  business,  results  of 
operations, and financial condition if we are unable to secure replacement personnel that have sufficient experience in our 
industry and in the management of our business.  

Our  Credit  Facility  and  accounts  receivable  securitization  program  contain  customary  financial  and  other 
customary  restrictive  covenants  that  may  limit  our  future  operations.  A  default  under  these  financing 
arrangements or changes in regulations which impact the availability of funds or our costs to borrow under our 
financing arrangements could cause a material adverse effect on our liquidity, financial condition, and results of 
operations. 

Our Credit Agreement, which governs our Credit Facility, contains representations and warranties, conditions, and events 
of default that are customary for financings of this type including, but not limited to, a minimum interest coverage ratio, a 
maximum  adjusted  leverage  ratio,  and  limitations  on  incurrence of  debt,  investments,  liens  on  assets,  certain  sale  and 
leaseback transactions, transactions with affiliates, mergers, consolidations, and sales of assets. Our accounts receivable 
securitization  program  also  contains  affirmative  and  negative  covenants,  and  events  of  default  that  are  customary  for 
financings of this type, including a maximum adjusted leverage ratio and requirements to maintain certain characteristics 
of the receivables, such as rates of delinquency, default, and dilution. 

If we default under the terms of the Credit Agreement or our accounts receivable securitization program and fail to obtain 
appropriate amendments to or waivers under the applicable financing arrangement, our borrowings under such facilities 
could  be  immediately  declared  due  and  payable.  In  the  event  of  a  default  under  either  of  these  facilities,  we  could 
automatically default on the other of these facilities and on our outstanding notes payable and other financing agreements, 
unless the lenders to these facilities choose not to exercise remedies or to otherwise allow us to cure the default. If we fail 
to pay the amount due under our Credit Facility or accounts receivable securitization program, the lenders could proceed 
against the collateral by which our Credit Facility is secured, our borrowing capacity may be limited, or the facilities could 
be terminated. If acceleration of outstanding borrowings occurs or if the facilities are terminated, we may have difficulty 
borrowing additional funds sufficient to refinance the accelerated debt or entering into new credit or debt arrangements, 
and, if available, the terms of the financing may not be acceptable. A default under the Credit Agreement or accounts 
receivable securitization program, changes in regulations which impact the availability of funds or our costs to borrow 
under our financing arrangements, or our inability to renew our financing arrangements with terms that are acceptable to 
us, could have a material adverse effect on our liquidity and financial condition. 

In  addition,  failing  to  achieve  certain  financial  ratios  as  required  by  our  Credit  Facility  and  accounts  receivable 
securitization  program  could  adversely  affect  our  ability  to  finance  our  operations,  make  strategic  acquisitions  or 
investments, or plan for or react to market conditions or otherwise execute our business strategies. 

We  have  significant  ongoing  capital  requirements  that  could  have  a  material  adverse  effect  on  our  business, 
profitability, and growth if we are unable to generate sufficient cash from operations or obtain sufficient financing 
on favorable terms or properly forecast capital needs to correspond with business volumes. 

We have significant ongoing capital requirements. If we are not able to generate sufficient cash from operations in the 
future, our growth could be limited; it may be necessary for us to utilize our existing financing arrangements to a greater 
extent  or  enter  into  additional  financing  or  leasing  arrangements,  possibly  on  less  favorable  terms;  or  our  revenue 
equipment  may  have  to  be  held  for  longer  periods,  which  would  result  in  increased  expenditures  for  maintenance. 
Forecasting business volumes involves many factors, including general economic trends and the impact of competition, 
which are subject to uncertainty and beyond our control. If we do not accurately forecast our future capital investment 
needs, especially for revenue equipment, in relation to corresponding business levels, we could have excess capacity or 
insufficient  capacity.  In  addition,  our  Credit  Facility  contains  provisions  that  could  limit  our  level  of  annual  capital 
expenditures. If we were unable to properly forecast capital needs and/or were unable to generate sufficient cash from 
operations, obtain adequate financing at acceptable terms, or if our capital spending was otherwise limited, there could be 
an adverse effect on our business, profitability, and growth.  

26 

 
 
 
 
 
 
 
 
Claims expenses or the cost of maintaining our insurance could have a material adverse effect on our results of 
operations and financial condition. 

Claims  may  be  asserted  against  us  for  accidents  or  for  cargo  loss  or  damage,  property  damage,  personal  injury,  and 
workers’ compensation occurring in our operations. Claims may also be asserted against us for accidents involving the 
operations of third-party service providers that we utilize for our Asset-Light businesses, for our actions in retaining their 
services, or for loss or damage to our customers’ goods for which we are determined to be responsible. Such claims against 
us may not be covered by insurance policies or may exceed the amount of insurance coverage, which could adversely 
impact our results of operations and financial condition. We have established liabilities which are adjusted to reflect our 
claims experience; however, actual claims costs and legal expenses may exceed our estimates. If the frequency and/or 
severity of claims increase, our operating results could be adversely affected. The timing of the incurrence of these costs 
could significantly and adversely impact our operating results. We are primarily self-insured for workers’ compensation, 
third-party casualty loss, and cargo loss and damage claims for the operations of our Asset-Based segment and certain of 
our other subsidiaries. We also self-insure for medical benefits for our eligible nonunion personnel. Because we self-insure 
for a significant portion of our claims exposure and related expenses, our insurance and claims expense may be volatile. 
If we lose our ability to self-insure for any significant period of time, insurance costs could materially increase and we 
could experience difficulty in obtaining adequate levels of insurance coverage in that event. Our self-insurance program 
for  third-party  casualty  claims  is  conducted  under  a  federal  program  administered  by  a  government  agency.  If  the 
government were to terminate the program or if we were to be excluded from the program, our insurance costs could 
increase. Additionally, if our third-party insurance carriers or underwriters leave the trucking sector, it could materially 
increase our insurance costs or collateral requirements, or create difficulties in finding insurance in excess of our self-
insured retention limits. We could also experience additional increases in our insurance premiums or deductibles in the 
future due to market conditions or if our claims experience worsens. If our insurance or claims expense increases, or if we 
decide to increase our insurance coverage in the future, and we are unable to offset any increase in expense with higher 
revenues,  our  earnings  could  be  adversely  affected.  In  some  instances,  certain  insurance  could  become  unavailable  or 
available only for reduced amounts of coverage. If we were to incur a significant liability for which we were not fully 
insured, it could have a material adverse effect on our results of operations and financial condition. 

Significant increases in health care costs related to medical inflation, claims experience, current and future federal and 
state laws and regulations, and other cost components that are beyond our control could significantly increase the costs of 
our self-insured medical plans and postretirement medical costs, or require us to adjust the level of benefits offered to our 
employees. In particular, with the passage in 2010 of the U.S. Patient Protection and Affordable Care Act (the “PPACA”), 
we  are  required  to  provide  health  care  benefits  to  all  full-time  employees  that  meet  certain  minimum  requirements  of 
coverage and affordability, or otherwise be subject to a payment per employee based on the affordability criteria set forth 
in the PPACA. Many of these requirements have been phased in over time; the majority of the provisions that impact us 
the  most  became  effective  during  2015.  The  PPACA  also  requires  individuals  to  obtain  coverage  or  face  individual 
penalties, so employees who are currently eligible but have elected not to participate in our health care plans may ultimately 
find it more advantageous to do so. In general, implementing the requirements of health care reform has imposed additional 
administrative  costs.  The  costs  of  maintaining  and  monitoring  compliance  and  reports  and  other  effects  of  these  new 
healthcare requirements, including any failure to comply, may significantly increase our health care coverage costs and 
could materially adversely affect our financial condition and results of operations. Changes in healthcare legislation could 
potentially occur in the near term, which could result in changes to healthcare eligibility, design, and cost structure that 
could have an adverse impact on our business and operating costs; however, we cannot currently determine the impact of 
future regulatory action on our health care plans and the related costs. 

We have programs in place with multiple surety companies for the issuance of unsecured surety bonds in support of our 
self-insurance program for workers’ compensation and third-party casualty liability. Estimates made by the states and the 
surety companies of our future exposure for our self-insurance liabilities could influence the amount and cost of additional 
letters of credit and surety bonds required to support our self-insurance program, and we may be required to maintain 
secured surety bonds in the future which could increase the amount of our cash equivalents and short-term investments 
restricted for use and unavailable for operational or capital requirements.  

27 

 
 
 
 
We depend heavily on the availability of fuel for our trucks. Fuel shortages, changes in fuel prices, and the inability 
to  collect  fuel  surcharges  could  have  a  material  adverse  effect  on  our  business,  results  of  operations,  financial 
condition, and cash flows. 

The transportation industry is dependent upon the availability of adequate fuel supplies. A disruption in our fuel supply 
resulting from natural or man-made disasters; armed conflicts; terrorist attacks; actions by producers, including a decrease 
in  drilling  activity  or  the  use  of  crude  oil  and  oil  reserves  for  purposes  other  than  fuel  production;  or  other  political, 
economic, and market factors that are beyond our control could have a material adverse effect on our business, results of 
operations, financial condition, and cash flows. We maintain fuel storage and pumping facilities at our distribution centers 
and certain other service centers; however, we may experience shortages in the availability of fuel at certain locations and 
may be forced to incur additional expense to ensure adequate supply on a timely basis to prevent a disruption to our service 
schedules. 

Fuel represents a significant operating expense for us, and we do not have any long-term fuel purchase contracts or any 
hedging arrangements to protect against fuel price increases. Fuel prices fluctuate greatly due to factors beyond our control, 
such as global supply and demand for crude oil, political events, price and supply decisions by oil producing countries and 
cartels,  terrorist  activities,  and  hurricanes  and  other  natural  or  man-made  disasters;  and  fuel  prices  have  fluctuated 
significantly in recent years. Significant increases in fuel prices or fuel taxes resulting from these or other economic or 
regulatory changes which are not offset by base freight rate increases or fuel surcharges could have an adverse impact on 
our results of operations. 

Our Asset-Based segment and the Expedite and Truckload-Dedicated operations of our ArcBest segment assess a fuel 
surcharge  based  on  an  index  of  national  diesel  fuel  prices.  Although  revenues  from  fuel  surcharges  generally  offset 
increases in direct diesel fuel costs, we incur certain fuel costs that cannot be recovered with fuel surcharges, and other 
operating costs have been, and may continue to be, impacted by fluctuating fuel prices. The total impact of energy prices 
on other nonfuel-related expenses is difficult to ascertain. We cannot predict, with reasonable certainty, future fuel price 
fluctuations, the impact of energy prices on other cost elements, recoverability of fuel costs through fuel surcharges, and 
the effect of fuel surcharges on our overall rate structure or the total price that we will receive from our customers. Whether 
fuel prices fluctuate or remain constant, operating results may be adversely affected if competitive pressures limit our 
ability to recover fuel surcharges. Throughout 2017, the fuel surcharge mechanism generally continued to have market 
acceptance  among  our  customers; however,  certain  nonstandard  pricing  arrangements  have  limited  the amount  of  fuel 
surcharge  recovered.  The  negative  impact  on  operating  margins  of  capped  fuel  surcharge  revenue  during  periods  of 
increasing  fuel  costs  is  more  evident  when  fuel  prices  remain  above  the  maximum  levels  recovered  through  the  fuel 
surcharge mechanism on certain accounts. Also, because our fuel surcharge recovery lags behind changes in fuel prices, 
our fuel surcharge recovery may not capture in any particular period the increased costs we pay for fuel, especially in 
periods  in  which  fuel  prices  rapidly  increase.  In  periods  of  declining  fuel  prices,  our  fuel  surcharge  percentages  also 
decrease, which negatively impacts our revenues, and the revenue decline may be disproportionate to the corresponding 
decline in our fuel costs. While the fuel surcharge is one of several components in our overall rate structure, the actual rate 
paid by customers is governed by market forces and the overall value of services provided to the customer. When fuel 
surcharges constitute a higher proportion of the total freight rate paid, our customers are less receptive to increases in base 
freight rates. Prolonged periods of inadequate base rate improvements could adversely impact operating results as elements 
of costs, including contractual wage rates, continue to increase. Further, during periods of low freight volumes, shippers 
can use their negotiating leverage to impose less compensatory fuel surcharge policies. 

Higher fuel prices cause customers of our FleetNet segment to seek cost savings throughout their businesses which may 
result  in  a  reduction  of  miles  driven  and/or  a  deferral  of  maintenance  practices  that  may  reduce  the  volume  of  our 
maintenance service events, resulting in an adverse impact on the segment’s results of operations, financial condition and 
cash flows. 

Increased prices for, or decreases in the availability of, new revenue equipment and decreases in the value of used 
revenue  equipment,  as  well  as  higher  costs  of  equipment-related  operating  expenses,  could  adversely  affect  our 
results of operations and cash flows. 

In recent years, manufacturers have raised the prices of new revenue equipment significantly due to increased costs of 
materials and, in part, to offset their costs of compliance with new tractor engine and emissions system design requirements 
intended to reduce emissions, which have been mandated by the EPA, the NHTSA, and various state agencies such as 
those described in “Environmental and Other Government Regulations” within Part I, Item 1 (Business) of this Annual 

28 

 
 
 
 
 
 
Report  on  Form  10-K.  Greenhouse  gas  emissions  regulations  are  likely  to  continue  to  impact  the  design  and  cost  of 
equipment utilized in our operations as well as fuel costs. A number of states have mandated, and California and certain 
other states may continue to individually mandate, additional emission-control requirements for equipment which could 
increase equipment and fuel costs for entire fleets that operate in interstate commerce. If new equipment prices increase 
more than anticipated, we could incur higher depreciation and rental expenses than anticipated. Our third-party capacity 
providers, including owner operators of the Expedite operations of our ArcBest segment, are also subject to increased 
regulations and higher equipment and fuel prices which will, in turn, increase our costs for utilizing their services or may 
cause certain providers to exit the industry which could lead to a capacity shortage and further increase our costs of securing 
third-party  services.  If  we  are  unable  to  fully  offset  any  such  increases  in  expenses  with  freight  rate  increases  and/or 
improved fuel economy, our results of operations could be adversely affected.   

Reduced  fuel  demand  due  to  improved  fuel  economy  may  result  in  legislative  efforts  to  increase  fuel  taxes  which,  if 
enacted, could increase our costs. If we are not able to adequately increase our freight rates, recover fuel surcharges, or 
recognize fuel economy savings to offset increases in equipment and maintenance costs, and if we are not able to offset 
fuel tax increases through reductions in other excise taxes or through increases in the rates we charge our customers, our 
business, results of operations, and financial condition could be adversely affected. 

We may face difficulty in purchasing new equipment due to decreased supply. From time to time, some original equipment 
manufacturers (“OEMs”) of tractors and trailers may reduce their manufacturing output due to, for example, lower demand 
for  their  products  in  economic  downturns  or  a  shortage  of  component  parts.  Component  suppliers  may  either  reduce 
production or be unable to increase production to meet OEM demand, creating periodic difficulty for OEMs to react in a 
timely manner to increased demand for new equipment and/or increased demand for replacement components as economic 
conditions  change.  At  times,  market  forces  may  create  market  situations  in  which  demand  outstrips  supply.  In  those 
situations, we may face reduced supply levels and/or increased acquisition costs. An inability to continue to obtain an 
adequate supply of new tractors or trailers for our Asset-Based operations could have a material adverse effect on our 
business, results of operations, and financial condition. 

During  prolonged  periods  of  decreased  business  levels,  we  and  other  trucking  companies  may  make  strategic  fleet 
reductions, which could result in an increase in the supply of used equipment. When the supply exceeds the demand for 
used revenue equipment, the general market value of used revenue equipment decreases. Used equipment prices are also 
subject to substantial fluctuations based on availability of financing and commodity prices for scrap metal. If market prices 
for used revenue equipment decline, corresponding decreases in our established salvage values on equipment being used 
in our Asset-Based operations would increase our depreciation expense, and we could incur impairment losses on assets 
held for sale which could have an adverse effect on our results of operations. 

Our total assets include goodwill and intangibles. If we determine that these items have become impaired in the 
future, our earnings could be adversely affected. 

As  of  December  31,  2017,  we  had  recorded  goodwill  of  $108.3  million  and  intangible  assets,  net  of  accumulated 
amortization, of $73.5 million. Our goodwill and intangible assets resulted primarily from acquisitions in the ArcBest 
segment. Our annual impairment evaluations of goodwill and indefinite-lived intangible assets in 2017, 2016, and 2015 
produced no indication of impairment of the recorded balances. However, significant declines in business levels or other 
changes in cash flow assumptions or other factors that negatively impact the fair value of the operations of our reporting 
units could result in impairment and a resulting non-cash write-off of a significant portion of our goodwill and intangible 
assets, which would have an adverse effect on our financial condition and results of operations. 

Our  corporate  reputation  and  our  business  depend  on  a  variety  of  intellectual  property  rights,  including 
trademarks, domain names, trade secrets, copyrights, patents, and licenses and other contractual rights.  If we are 
unable to maintain our corporate reputation, our brands, and other intellectual property rights, or if we face claims 
of infringement of third-party rights, our business may suffer.  The costs and resources expended to enforce or 
protect  our  rights  or  to  defend  against  infringement  claims  could  adversely  impact  our  business,  results  of 
operations, and financial condition. 

ArcBest is recognized as a multi-faceted logistics provider with creative problem solvers who deliver integrated logistics 
solutions. Beyond this fundamental marketplace recognition of our collective brand identity, our other key brands represent 
additional unique value in their target markets. The ABF Freight brand is well-recognized in the industry for our Asset-
Based operations’ leadership in commitment to quality, customer service, safety, and technology. The Panther Premium 

29 

 
 
 
 
 
 
 
Logistics brand within the operations of our ArcBest segment is recognized for solving the toughest shipping and logistics 
challenges,  delivering  time-sensitive,  mission-critical,  and  high-value  freight  with  speed  and  precision.  Our  business 
depends, in part, on our ability to maintain the image of our brands. Service, performance, and safety issues, whether actual 
or perceived and whether as a result of our actions or those of our third-party contract carriers and their drivers and owner 
operators or other third-party service providers, could adversely impact our customers’ image of our brands, including 
ArcBest, ABF Freight, Panther Premium Logistics, and U-Pack, and result in the loss of business or impede our growth 
initiatives. Adverse publicity regarding labor relations, legal matters, environmental concerns, and similar matters, whether 
or not justified, could have a negative impact on our reputation and may result in the loss of customers and our inability 
to secure new customer relationships. Our business and our image could also be negatively impacted by a breach of our 
corporate  policies  by  employees  or  vendors.  With  the  increased  use  of  social  media  outlets,  adverse  publicity  can  be 
disseminated quickly and broadly, making it increasingly difficult for us to effectively respond. Damage to our reputation 
and loss of brand equity could reduce demand for our services and thus have an adverse effect on our business, results of 
operations, and financial condition, as well as require additional resources to rebuild our reputation and restore the value 
of our brands.  

We have registered or are pursuing registration of various marks and designs as trademarks in the United States, including 
but not limited to “ArcBest,” “ABF Freight,” “FleetNet America,” “Panther Premium Logistics,” “U-Pack,” and “The 
Skill & The Will.”  For some marks, we also have registered or are pursuing registration in certain other countries. At 
times, competitors may adopt service or trade names or logos or designs similar to ours, thereby impeding our ability to 
build brand identity and possibly leading to market confusion. In addition, there could be potential trade name or trademark 
infringement claims brought by owners of other registered trademarks or trademarks that incorporate variations of our 
registered trademarks. From time to time, we have acquired or attempted to acquire internet domain names held by others 
when such names have caused consumer confusion or had the potential to cause consumer confusion. Additionally, our 
business and operations utilize and depend upon both internally developed and purchased technology, either of which 
could be infringed upon, or subject to claims of infringement.  Any of our intellectual property rights related to trademarks, 
trade  secrets,  domain  names,  copyrights,  patents,  or  other  intellectual  property,  whether  owned  or  licensed,  could  be 
challenged or invalidated, or misappropriated or infringed upon, by third parties. Our efforts to obtain, enforce, or protect 
our  proprietary  rights,  or  to  defend  against  a  third-party  infringement  claim,  may  be  ineffective  and  could  result  in 
substantial  costs  and  diversion  of  resources  and  could  adversely  impact  our  corporate  reputation,  business,  results  of 
operations, and financial condition.  

Our  results  of  operations  could  be  impacted  by  seasonal  fluctuations,  adverse  weather  conditions,  and  natural 
disasters. 

Our  operations  are  impacted  by  seasonal  fluctuations  which  affect  tonnage  and  shipment  levels  and,  consequently, 
revenues and operating results. Freight shipments and operating costs of our Asset-Based and ArcBest operating segments 
can be adversely affected by inclement weather conditions. The first quarter of each year generally has the lowest tonnage 
levels, although other factors, including the state of the U.S. and global economies, may influence quarterly freight tonnage 
levels.  At  the  same  time,  first  quarter  operating  expenses  may  increase  due  to,  among  other  things,  a  decline  in  fuel 
economy  because  of  higher  fuel  density  in  colder  temperatures,  higher  accident  frequency,  increased  claims,  and 
potentially higher equipment repair expenditures caused by harsh weather. ArcBest segment operations are influenced by 
seasonal  fluctuations  that  impact  customers’  supply  chains  and  the  resulting  demand  for  expedited  services.  Expedite 
shipments of our ArcBest segment may decline due to post-holiday slowdowns during winter months and plant shutdowns 
during summer months. Emergency roadside service events of the FleetNet segment are influenced by seasonal variations, 
and  service  event  volume  is  generally  lower  during  mild  weather  conditions.  Business  levels  of  the  household  goods 
moving  services  provided  by  our  ArcBest  segment  are  generally  lower  in  the  non-summer  months  when  demand  for 
moving services is typically lower. In addition to the impact of weather on seasonal business trends, severe weather events 
and natural disasters, such as harsh winter weather, floods, hurricanes, earthquakes, tornadoes, or lightning strikes, could 
disrupt our operations or the operations of our customers, destroy our assets, affect regional economies, or disrupt fuel 
supplies or increase fuel costs, each of which could adversely affect our business levels and operating results. Climate 
change may have an influence on the severity of weather conditions, which could adversely affect our freight shipments 
and business levels and, consequently, our operating results. 

30 

 
 
 
 
We are subject to certain risks arising from our international business. 

We provide transportation and logistics services to and from international locations and are, therefore, subject to risks of 
international business, including, but not limited to, changes in the economic strength of certain foreign countries; social, 
political, and economic instability; the ability to secure space or services from third-party aircraft, ocean vessels, and other 
modes  of  transportation  or  suppliers;  burdens  of  complying  with  a  wide  variety  of  international  and  United  States 
regulations, including export and import laws as well as different liability standards and less developed legal systems; 
difficulties in enforcing contractual obligations and intellectual property rights; and changes in foreign exchange rates. 
Additional risks associated with our international business include restrictive trade policies and imposition of duties, taxes, 
or  government  royalties  imposed  by  foreign  governments,  and  changes  in  international  tax  laws  and  regulations.  In 
addition, natural disasters, pandemics, acts of terrorism, and insurrections could impede our ability to provide satisfactory 
services to customers in international locations. 

We are also subject to compliance with the Foreign Corrupt Practices Act (“FCPA”) and hold Customs-Trade Partnership 
Against Terrorism (“C-TPAT”) status for businesses within our Asset-Based and ArcBest segments. Failure to comply 
with the FCPA and local regulations in the conduct of our international business operations may result in criminal and 
civil penalties against us. If we are unable to maintain our C-TPAT status, we may face a loss of certain business due to 
customer requirements to deal only with C-TPAT participating carriers, because of the enhanced levels of supply chain 
security provided by participating in the C-TPAT program. In addition, loss of C-TPAT status may result in significant 
border  delays,  which  could  cause  our  international  operations  to  be  less  efficient  than  competitors  also  operating 
internationally.  

We operate in various Canadian provinces pursuant to operating authority granted by the Ministries of Transportation and 
Communications in such provinces, and we operate in Mexico by utilizing third-party carriers within the country. If the 
United States withdraws from or materially modifies the North American Free Trade Agreement (“NAFTA”) or certain 
other international trade agreements or border policies, there could be more restrictive trade policies or increased regulatory 
complexities, which may result in increased costs and/or a reduction in the volume of freight shipped by our customers. 
Any such changes in trade policies and corresponding actions by other countries could have a material adverse effect on 
our business, results of operations, and financial condition. 

Our business could be harmed by antiterrorism measures. 

As  a  result  of  actual or  threatened terrorist  attacks  on  the  United  States,  federal,  state,  and  municipal  authorities  have 
implemented, continue to implement, and may implement in the future various security measures, including checkpoints 
and travel restrictions on large trucks. Although many companies would be adversely affected by any slowdown in the 
availability of freight transportation, the negative impact could affect our business disproportionately. For example, we 
offer specialized services that guarantee on-time delivery. If security measures disrupt the timing of deliveries, we could 
fail to meet the needs of our customers or could incur increased costs in order to do so. Additional security measures may 
also reduce productivity of our drivers and third-party transportation service providers, which would increase our operating 
costs. There can be no assurance regarding the implementation of new antiterrorism measures and such new measures may 
have a material adverse effect on our business, results of operations, or financial condition. 

31 

 
 
 
 
 
 
 
ITEM 1B.  UNRESOLVED STAFF COMMENTS 

None. 

ITEM 2. 

PROPERTIES 

The Company believes that its facilities are suitable and adequate and that they have sufficient capacity to meet current 
business requirements. The Company owns a call center facility and office building in Fort Smith, Arkansas containing 
205,000 square feet, which provides space for certain corporate and subsidiary functions. Construction of this new building 
was completed during 2017 to support growth of the Company’s operating subsidiaries and replace a portion of leased 
space. The Company leases a secondary office building in Fort Smith, Arkansas, which contains 18,000 square feet. 

Asset-Based Segment 

As  of  December 31,  2017,  the  Asset-Based  segment  operated  out  of  its  general  office  building  located  in  Fort  Smith, 
Arkansas, which contains 196,800 square feet, and 245 service center facilities, 10 of which also serve as distribution 
centers. The Company owns 113 of these facilities and leases the remainder from nonaffiliates. Asset-Based distribution 
centers are as follows: 

Owned: 

Dayton, Ohio 
Carlisle, Pennsylvania 
Winston-Salem, North Carolina 
Kansas City, Missouri 
Atlanta, Georgia 
South Chicago, Illinois 
North Little Rock, Arkansas 
Dallas, Texas 
Albuquerque, New Mexico 

Leased from nonaffiliate: 
Salt Lake City, Utah 

Asset-Light Operations 

    No. of Doors    Square Footage   

 330   
 333   
 150   
 252   
 226   
 274   
 196   
 196   
 85   

 250,700  
 196,200  
 174,600  
 166,200  
 158,200  
 152,800  
 150,500  
 144,200  
 71,000  

 89   

 53,900  

The  ArcBest  segment  owns  a  general  office  building  and  service  bay  in  Medina,  Ohio  totaling  59,600  square  feet. 
Additionally,  the  ArcBest  segment  leases  an  office  and  warehouse  location  in  Sparks,  Nevada  totaling  approximately 
129,600 square feet and nine other locations with approximately 94,700 square feet of office and warehouse space. The 
Company  sold  certain  properties  located  in  Wichita  Falls,  Texas  as  part  of  the  divesting  of  certain  subsidiaries  on 
December 30, 2016. See Note A to the consolidated financial statements included in Part II, Item 8 of this Annual Report 
on Form 10-K for more specific disclosures regarding this transaction.  

The FleetNet segment owns its offices located in Cherryville, North Carolina containing approximately 38,900 square feet. 

ITEM 3. 

LEGAL PROCEEDINGS 

Various legal actions, the majority of which arise in the normal course of business, are pending. These legal actions are 
not  expected  to  have  a  material  adverse  effect,  individually  or  in  the  aggregate,  on  our  financial  condition,  results  of 
operations,  or  cash  flows.  We  maintain  liability  insurance  against  certain  risks  arising  out  of  the  normal  course  of  its 
business,  subject  to  certain  self-insured  retention  limits.  We  have  accruals  for  certain  legal,  environmental,  and  self-
insurance  exposures.  For  additional  information  related  to  our  environmental  and  legal  matters,  see  Note O  to  our 
consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K. 

ITEM 4.  MINE SAFETY DISCLOSURES 

Not applicable. 

32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
PART II 

ITEM 5.  MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS 
AND ISSUER PURCHASES OF EQUITY SECURITIES 

Market Information, Dividends and Holders 

The common stock of ArcBest Corporation trades on the NASDAQ Global Select Market (“NASDAQ”) under the symbol 
“ARCB.” The following table sets forth the high and low recorded sale prices of the common stock during the periods 
indicated as reported by NASDAQ and the cash dividends declared: 

     High 

     Low 

  Cash 
    Dividend   

2016 

First quarter 
Second quarter 
Third quarter 
Fourth quarter 

2017 

First quarter 
Second quarter 
Third quarter 
Fourth quarter 

  $   23.92   $   16.43   $   0.08  
    0.08  
    0.08  
    0.08  

    14.85  
    15.40  
    18.60  

    22.52  
    20.00  
    33.95  

  $   32.70   $   24.55   $   0.08  
    0.08  
    0.08  
    0.08  

    16.95  
    20.40  
    29.40  

    27.40  
    33.85  
    38.75  

As of February 22, 2018, there were 25,641,511 shares of the Company’s common stock outstanding, which were held by 
244 stockholders of record. 

On January 26, 2018, the Board of Directors declared a quarterly dividend of $0.08 per share to stockholders of record as 
of February 9, 2018. The Company expects to continue to pay quarterly dividends in the foreseeable future, although there 
can be no assurance in this regard since future dividends will be at the discretion of the Board of Directors and will depend 
upon the Company’s future earnings, capital requirements, and financial condition, contractual restrictions applying to the 
payment of dividends under the Company’s Second Amended and Restated Credit Agreement, and other factors.  

Issuer Purchases of Equity Securities 

The Company has a program to repurchase its common stock in the open market or in privately negotiated transactions. 
The program has no expiration date but may be terminated at any time at the Board of Directors’ discretion. Repurchases 
may be made either from the Company’s cash reserves or from other available sources. In January 2003, the Board of 
Directors authorized a $25.0 million common stock repurchase program and authorized an additional $50.0 million in 
July 2005. In October 2015, the Board of Directors extended the share repurchase program, making a total of $50.0 million 
available for purchases at that time. 

As of December 31, 2017 and 2016, treasury shares totaled 2,851,578 and 2,565,399, respectively. Under the repurchase 
program, the Company purchased 286,179 shares during the nine months ended September 30, 2017, and made no share 
purchases during the three months ended December 31, 2017, leaving $31.7 million available for repurchase under the 
program.  

33 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
ITEM 6. 

SELECTED FINANCIAL DATA 

The following table includes selected financial and operating data for the Company as of and for each of the five years in 
the  period  ended  December 31,  2017.  This  information  should  be  read  in  conjunction  with  Item  7  (Management’s 
Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations)  and  Item  8  (Financial  Statements  and 
Supplementary Data) in Part II of this Annual Report on Form 10-K. 

2017 

2016 

 Year Ended December 31 
2015 
(in thousands, except per share data) 

2014 

2013 

Statement of Operations Data: 

Revenues 
Operating income(1) 
Income before income taxes(1) 
Income tax provision (benefit)(2) 
Net income(1)(2) 
Earnings per common share, diluted(1)(2) 
Cash dividends declared per common share(3) 

Balance Sheet Data: 
Total assets(4)(5) 
Current portion of long-term debt 
Long-term debt (including notes payable and capital 
leases, excluding current portion) 

Other Data: 

Net capital expenditures, including assets acquired 
through notes payable and capital leases(6) 
Depreciation and amortization of fixed assets 
Amortization of intangibles 

  $  2,826,457   $  2,700,219   $  2,666,905   $  2,612,693   $  2,299,549  
 19,070  
 19,461  
 3,650  
 15,811  
 0.59  
 0.12  

 69,239  
 70,612  
 24,435  
 46,177  
 1.69  
 0.15  

 75,496  
 72,734  
 27,880  
 44,854  
 1.67  
 0.26  

 28,970  
 28,287  
 9,635  
 18,652  
 0.71  
 0.32  

 53,510  
 51,576  
 (8,150) 
 59,726  
 2.25  
 0.32  

   1,365,641  
 61,930  

   1,282,078  
 64,143  

   1,273,377  
 44,910  

   1,136,158  
 25,256  

   1,026,654  
 31,513  

 206,989  

 179,530  

 167,599  

 102,474  

 81,332  

 145,672  
 98,530  
 4,538  

 142,833  
 98,814  
 4,239  

 152,378  
 89,040  
 4,002  

 85,880  
 81,870  
 4,352  

 24,211  
 84,215  
 4,174  

(1) 

Includes  restructuring  costs  of  $3.0  million  (pre-tax),  or  $1.8  million  (after-tax)  and  $0.07  per  diluted  share  for  2017,  and 
$10.3 million  (pre-tax),  or  $6.3 million  (after-tax)  and  $0.24  per  diluted  share,  for  2016,  related  to  the  realignment  of  the 
Company’s corporate structure (see Note N to the Company’s consolidated financial statements included in Part II, Item 8 of this 
Annual Report on Form 10-K).  

(2)  For 2017, includes a provisional tax benefit of $25.8 million and $0.98 per diluted share as a result of recognizing a reasonable 
estimate  of  the  tax  effects  of  the  Tax  Cuts  and  Jobs  Act  that  was  signed  into  law  on  December  22,  2017  (see  Note  E  to  the 
Company’s consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K).  

(3)  The Company’s Board of Directors increased the quarterly cash dividend to $0.06 per share in October 2014 and to $0.08 per share 

in October 2015. 

(4)  For 2016, reflects reclassification of deferred taxes for the Company’s retrospective adoption of the amendment to Accounting 
Standards Codification Topic 740 for Balance Sheet Classification of Deferred Taxes in 2017, as further discussed in Adopted 
Accounting  Pronouncements  of  Note  B  to  the  Company’s  consolidated  financial  statements  included  in  Part II,  Item  8  of  this 
Annual Report on Form 10-K. 

(5)  For all prior years presented, includes reclassification of the insurance receivable for the amount of workers’ compensation and 
third-party  casualty  claims  in  excess  of  self-insurance  limits  to  conform  to  the  current  year  presentation  (see  Note  A  to  the 
Company’s consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K). 

(6)  Capital expenditures are shown net of proceeds from the sale of property, plant, and equipment. 

34 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
    
    
    
    
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
ITEM 7.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 
RESULTS OF OPERATIONS 

ArcBest Corporation (together with its subsidiaries, the “Company,” “we,” “us,” and “our”) provides a comprehensive 
suite of freight transportation services and integrated logistics solutions. On November 3, 2016, we announced our plan to 
implement a new corporate structure that unified our sales, pricing, customer service, marketing, and capacity sourcing 
functions effective January 1, 2017, and allows us to operate as one logistics provider under the ArcBest® brand.  

Our operations are conducted through three reportable operating segments:  

  Asset-Based, which consists of ABF Freight System, Inc. and certain other subsidiaries (“ABF Freight”);  
  ArcBest, our asset-light logistics operation; and  
  FleetNet.  

The ArcBest and FleetNet reportable segments combined represent our Asset-Light operations. See additional segment 
descriptions in Part I, Item 1 (Business) and in Note M to our consolidated financial statements included in Part II, Item 8 
of this Annual Report on Form 10-K. References to the Company, including “we,” “us,” and “our,” in this Annual Report 
on Form 10-K are primarily to the Company and its subsidiaries on a consolidated basis. 

Contract Negotiations 
As further discussed within the Asset-Based Operations section of Results of Operations, contract negotiations for the 
terms of ABF Freight’s union labor contract for the period subsequent to March 31, 2018, are in progress. The negotiation 
of terms of the collective bargaining agreement is a very complex process. As further discussed in Part I, Item 1A (Risk 
Factors) of this Annual Report on Form 10-K, the inability to agree on acceptable terms for the next period prior to the 
expiration of the current collective bargaining agreement could result in a work stoppage, the loss of customers, or other 
events that could have a material adverse effect on the Company’s competitive position, results of operations, cash flows, 
and financial position in 2018 and subsequent years. 

Reclassifications 
During the third quarter of 2017, we modified the presentation of segment expenses allocated from shared services. Shared 
services represent costs incurred to support all segments, including sales, pricing, customer service, marketing, capacity 
sourcing functions, human resources, financial services, information technology, legal, and other company-wide services. 
Certain overhead costs are not attributable to any segment and remain unallocated in “Other and eliminations.” Previously, 
expenses related to company-wide functions were allocated to segment expense line items by type of expense. Allocated 
expenses are now presented on a single shared services line within our operating segment disclosures. Reclassifications 
have been made to the prior period operating segment expenses to conform to the current year presentation. There was no 
impact on each segment’s total expenses as a result of the reclassifications. 

ORGANIZATION OF INFORMATION 

Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is provided to assist 
readers in understanding our financial performance during the periods presented and significant trends which may impact 
our future performance. This discussion should be read in conjunction with our consolidated financial statements and the 
related notes thereto included in Part II, Item 8 of this Annual Report on Form 10-K. MD&A includes forward-looking 
statements that are subject to risks and uncertainties. Actual results may differ materially from the statements made in this 
section due to a number of factors that are discussed in Part I (Forward-Looking Statements) and Part I, Item 1A (Risk 
Factors) of this Annual Report on Form 10-K. MD&A is comprised of the following: 

  Results of Operations includes: 

 

 

 

 

an  overview  of  consolidated  results  with  2017  compared  to  2016  and  2016  compared  to  2015,  and  a 
consolidated  Adjusted  Earnings  Before  Interest,  Taxes,  Depreciation,  and  Amortization  (“Adjusted 
EBITDA”) schedule; 
a financial summary and analysis of our Asset-Based segment results of 2017 compared to 2016 and 2016 
compared to 2015, including a discussion of key actions and events that impacted the results; 
a financial summary and analysis of the results of our Asset-Light operations for 2017 compared to 2016 and 
2016 compared to 2015, including a discussion of key actions and events that impacted the results; and 
a  discussion  of  other  matters  impacting  operating  results,  including  seasonality,  effects  of  inflation, 
environmental and legal matters, and information technology and cybersecurity. 

35 

 
 
 
 
 
 
 
 
  Liquidity and Capital Resources provides an analysis of key elements of the cash flow statements, borrowing 
capacity,  and  contractual  cash  obligations,  including  a  discussion  of  financing  arrangements  and  financial 
commitments. 

 

Income Taxes provides an analysis of the effective tax rates and deferred tax balances, including deferred tax 
asset valuation allowances. 

  Critical  Accounting  Policies  discusses  those  accounting  policies  that  are  important  to  understanding  certain 

material judgments and assumptions incorporated in the reported financial results. 

  Recent Accounting Pronouncements discusses accounting standards that are not yet effective for our financial 
statements but are expected to have a material effect on our future results of operations or financial condition. 

RESULTS OF OPERATIONS 

Consolidated Results 

REVENUES 

Asset-Based 

ArcBest 
FleetNet 

Total Asset-Light 

2017 

 Year Ended December 31 
2016 
(in thousands, except per share data) 

2015 

  $ 

 1,993,314   $ 

 1,916,394   $ 

 1,916,579  

 706,698  
 156,341  
 863,039  

 640,734  
 162,629  
 803,363  

 590,436  
 174,952  
 765,388  

Other and eliminations 

Total consolidated revenues 

  $ 

 (29,896) 
 2,826,457   $ 

 (19,538) 
 2,700,219   $ 

 (15,062) 
 2,666,905  

OPERATING INCOME 

Asset-Based 

ArcBest 
FleetNet 

Total Asset-Light 

Other and eliminations 

Total consolidated operating income 

NET INCOME 

DILUTED EARNINGS PER SHARE 

  $ 

 51,878   $ 

 33,571   $ 

 62,436  

 18,801  
 3,324  
 22,125  

 6,864  
 2,425  
 9,289  

 (20,493) 
 53,510   $ 

 (13,890) 
 28,970   $ 

 20,792  
 2,954  
 23,746  

 (10,686) 
 75,496  

 59,726   $ 

 18,652   $ 

 44,854  

 2.25   $ 

 0.71   $ 

 1.67  

  $ 

  $ 

  $ 

Our consolidated revenues, which totaled $2.8 billion for 2017, increased 4.7% compared to 2016, preceded by a 1.2% 
increase in 2016 revenues compared to 2015. The year-over-year increase in consolidated revenues for 2017 was favorably 
influenced by an improved economic environment and reflects a 4.0% increase in our Asset-Based revenues and a 7.4% 
increase in revenues of our Asset-Light operations (representing the combined operations of our ArcBest and FleetNet 
segments). The increase in consolidated revenues for 2016, compared to 2015, reflects a 5.0% increase in our Asset-Light 
revenues on a combined basis. 

Asset-Based  revenues  represented  70%,  70%,  and  71%  of  total  revenues  before  other  revenues  and  intercompany 
eliminations for 2017, 2016, and 2015, respectively. On a per-day basis, Asset-Based revenues increased 4.4% in 2017, 
compared to 2016, reflecting a 6.5% improvement in yield, as measured by billed revenue per hundredweight, including 
fuel surcharges, and changes in freight profile effects, partially offset by 2.1% decline in total tonnage per day. The increase 
in billed revenue per hundredweight achieved in 2017 reflects pricing initiatives we implemented during the year as part 

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of our continued focus on yield improvement. Asset-Based revenues for 2016 were relatively consistent with 2015, as a 
1.3% improvement in revenue per hundredweight was offset by a 1.8% decline in tonnage per day.  

As a result of business acquisitions and growth due to strategic investments in personnel and infrastructure in recent years, 
our Asset-Light operations have become a significant proportion of consolidated revenues, generating 30%, 30%, and 29% 
of total revenues before other revenues and intercompany eliminations for 2017, 2016, and 2015, respectively. The 7.4% 
increase  in  Asset-Light  revenues  for  2017,  on  a  combined  basis,  compared  to  2016, was  primarily due  to incremental 
revenues  from  the  September  2016  acquisition  of  Logistics &  Distribution  Services,  LLC  (“LDS”)  and  an  increase  in 
Expedite revenues due to improved revenue per shipment. The 5.0% increase in revenues of our Asset-Light operations 
for 2016, compared to 2015, reflects an 8.5% increase in revenues of the ArcBest segment resulting from incremental 
revenues related to the LDS acquisition and the December 2015 acquisition of Bear Transportation Services, L.P. (“Bear”), 
offset, in part, by a decline in revenues of the FleetNet segment due to lower service event volume.  

Consolidated operating income increased $24.5 million in 2017, compared to 2016, with each reportable operating segment 
experiencing year-over-year operating income improvements. The increase in our consolidated operating income for 2017, 
compared to 2016, was primarily due to higher revenues, favorable results from yield improvement initiatives, and lower 
restructuring  costs  related  to  the  realignment  of  our  corporate  structure,  which  totaled  $3.0  million  in  2017  versus 
$10.3 million in 2016 (see Note N to our consolidated financial statements included in Part II, Item 8 of this Annual Report 
on Form 10-K for further details). Consolidated operating income decreased $46.5 million in 2016 compared to 2015. The 
soft economic environment combined with a surplus of transportation capacity which impacted available business levels 
and operating margins contributed to the decline in our consolidated operating income for 2016 versus 2015. The operating 
income decline was also impacted by the 2016 restructuring costs. The year-over-year changes in consolidated operating 
income, net income, and per share amounts for 2017 and 2016 reflect the operating results of our operating segments, 
which are discussed in further detail within the Results of Operations, as well as the items described below.  

Consolidated operating income for 2017 was impacted by nonunion fringe benefit costs, which increased $3.6 million, 
compared to 2016, primarily due to additional costs related to contributions to our defined contribution plan, increased 
nonunion pension costs, and higher costs of long-term incentive plans related to total shareholder returns relative to our 
industry  peer  group,  partially  offset  by  lower  nonunion  healthcare  costs.  Consolidated  operating  income  for  2016, 
compared to 2015, was impacted by higher nonunion healthcare costs, which increased $9.7 million, primarily due to an 
increase in both the number of health claims filed and in the average cost per claim, and unfavorable experience in third-
party casualty and workers’ compensation claims of our Asset-Based segment which resulted in $5.4 million, or 13.2%, 
higher costs in 2016 than 2015. The impact of these costs on the year-over-year comparison for 2016 was partially offset 
by decreases in other nonunion benefit costs of $4.2 million compared to 2015. 

Consolidated pre-tax pension expense, including settlement charges, recognized for the nonunion defined benefit pension 
plan totaled $6.1 million for 2017, compared to $3.1 million in 2016 and $2.4 million in 2015. These expenses represent 
net periodic pension costs (as detailed in Note I to our consolidated financial statements included in Part II, Item 8 of this 
Annual Report on Form 10-K), including pension settlement charges due to lump-sum benefit distributions and an annuity 
contract purchase made by the plan in first quarter 2017. In 2013, the nonunion defined benefit plan was amended to freeze 
the participants’ final average compensation and years of credited service. In October 2017, our Board of Directors adopted 
a resolution authorizing the execution of an amendment to terminate the nonunion defined benefit pension plan, and such 
amendment  was  executed  in  November  2017  with  a  termination  date  of  December  31,  2017.  The  plan  has  filed  for  a 
determination letter from the Internal Revenue Service (the “IRS”) regarding the qualification of the plan termination. 
Following receipt of a favorable determination letter, benefit election forms will be provided to plan participants, and they 
will  have  an  election  window  in  which  they  can  choose  any  form  of  payment  allowed  by  the  plan  for  immediate 
commencement of payment or defer payment until a later date. Pension settlement charges related to the plan termination, 
including settlements for lump sum benefit distributions and the cost to purchase an annuity contract to settle the pension 
obligation related to benefits for which participants elect to defer payment until a later date, are likely to occur primarily 
in the second half of 2018. However, the timing of recognizing these settlements in our financial statements is highly 
dependent on when and if we receive the favorable determination letter from the IRS. 

We expect to continue to recognize pre-tax pension settlement expense related to the nonunion defined benefit pension 
plan, the amount of which will fluctuate based on the amount of lump-sum benefit distributions paid to participants, actual 
returns on plan assets, and changes in the discount rate used to remeasure the projected benefit obligation of the plan upon 
settlement.  Total  nonunion  pension  expense,  including  settlement,  is  estimated  to  be  approximately  $2.0  million  to 
$2.5 million for the first quarter of 2018; however, settlement charges could be higher if eligible plan participants elect to 

37 

 
 
 
 
 
receive a lump sum distribution of their pension benefit ahead of the plan termination. We may be required to fund the 
plan prior to the final distribution of benefits to plan participants, the amount of which will be determined by the plan’s 
actuary.  Based  on  currently  available  information  provided  by  the  plan’s  actuary,  we  estimate  cash  funding  of 
approximately $10.0 million and noncash pension settlement charges of approximately $20.0 million in 2018, although 
there can be no assurances in this regard. The final pension settlement charges and the actual amount we will be required 
to contribute to the plan to fund benefit distributions in excess of plan assets cannot be determined at this time, as the 
actual amounts are dependent on various factors, including final benefit calculations, the benefit elections made by plan 
participants,  interest  rates,  the  value  of  plan  assets,  and  the  cost  to  purchase  an  annuity  contract  to  settle  the  pension 
obligation related to benefits for which participants elect to defer payment until a later date. 

The “Other and eliminations” line of operating income includes restructuring charges of $1.7 million and $0.9 million for 
2017 and 2016, respectively, and transaction costs of $0.6 million in 2016 associated with the acquisition of Logistics and 
Distribution  Services,  LLC  (“LDS”)  and  $1.4 million  in  2015  associated  with  the  acquisitions  of  Smart  Lines 
Transportation  Group,  LLC  (“Smart  Lines”)  and  Bear  Transportation  Services,  L.P.  (“Bear”).  For  each  of  the  years 
presented, “Other and eliminations” also includes personnel and technology expenses related to investments in improving 
the ArcBest experience and solutions for our customers to provide an improved platform for revenue growth and to enhance 
our ability to offer our comprehensive transportation and logistics services across multiple operating segments. As a result 
of these ongoing investments and modifications to our shared service cost allocations, we expect the loss reported in “Other 
and  eliminations”  to  be  approximately  $5.5 million  to  $6.0  million  for  the  first  quarter  of  2018  and  approximately 
$20.0 million for full year 2018.  

For 2017, consolidated net income and earnings per share were impacted by a provisional tax benefit of $25.8 million, or 
$0.98 per diluted share, as a result of recognizing a reasonable estimate of the tax effects of the Tax Cuts and Jobs Act, 
which  was  signed  into  law  on  December  22,  2017  and  reduces  the  U.S.  federal  corporate  tax  rate  from  35%  to  21% 
effective January 1, 2018. (The impact of the Tax Cuts and Jobs Act is discussed further in the Income Taxes section of 
MD&A and in Note E to our consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 
10-K.) An additional $1.2 million tax benefit, or $0.05 per diluted share, was recognized in 2017 for the vesting of share-
based compensation in accordance with an amendment to ASC Topic 718, Compensation – Stock Compensation, which 
became effective in the first quarter of 2017. 

The year-over-year comparisons of consolidated net income and earnings per share for 2017 and 2016 were also impacted 
by other changes in the effective tax rates, as further described within the Income Taxes section of MD&A, and changes 
in the cash surrender value of life insurance policies, which is reported below the operating income line on the consolidated 
statements  of operations.  A  portion  of  these  policies  have  investments,  through  separate  accounts,  in  equity  and  fixed 
income securities and, therefore, are subject to market volatility. Life insurance proceeds and changes in the cash surrender 
value of life insurance policies contributed $0.10 to diluted earnings per share in 2017, compared to $0.11 per share in 
2016 and $0.01 per share in 2015. 

38 

 
 
 
 
Consolidated Adjusted Earnings Before Interest, Taxes, Depreciation, and Amortization (“Adjusted EBITDA”) 
We  report  our  financial  results  in  accordance  with  generally  accepted  accounting  principles  (“GAAP”).  However, 
management believes that certain non-GAAP performance measures and ratios, such as Adjusted EBITDA, utilized for 
internal  analysis  provide  analysts,  investors,  and  others  the  same  information  that  we  use  internally  for  purposes  of 
assessing our core operating performance and provides meaningful comparisons between current and prior period results, 
as  well  as  important  information  regarding  performance  trends.  Accordingly,  using  these  measures  improves 
comparability  in  analyzing  our  performance  because  it  removes  the  impact  of  items  from  operating  results  that,  in 
management's  opinion,  do  not  reflect  our  core  operating  performance.  Management  uses  Adjusted  EBITDA  as  a  key 
measure of performance and for business planning. The measure is particularly meaningful for analysis of our operating 
performance, because it excludes amortization of acquired intangibles and software of the Asset-Light businesses, which 
are  significant  expenses  resulting  from  strategic  decisions  rather  than  core  daily  operations.  Additionally,  Adjusted 
EBITDA  is  a  primary  component  of  the  financial  covenants  contained  in  our  Second  Amended  and  Restated  Credit 
Agreement (see Financing Arrangements within the Liquidity and Capital Resources section of MD&A). Other companies 
may calculate Adjusted EBITDA differently; therefore, our calculation of Adjusted EBITDA may not be comparable to 
similarly titled measures of other companies. Non-GAAP financial measures should be viewed in addition to, and not as 
an alternative for, our reported results. Adjusted EBITDA should not be construed as a better measurement than operating 
income, operating cash flow, net income, or earnings per share, as determined under GAAP. 

Net income 

Interest and other related financing costs 
Income tax provision (benefit)(1) 
Depreciation and amortization 
Amortization of share-based compensation 
Amortization of net actuarial losses of benefit plans and pension settlement expense 
Restructuring charges(2) 
Transaction costs(3) 

Consolidated Adjusted EBITDA 

2017 

2015 

 Year Ended December 31 
2016 
($ thousands) 
  $   59,726   $   18,652   $   44,854  
 4,400  
 27,880  
 93,042  
 8,029  
 7,432  
 —  
 1,408  
$  178,971  $  163,165  $  187,045 

 6,342  
 (8,150) 
     103,068  
 6,958  
 8,064  
 2,963  
 —  

 5,150  
 9,635  
   103,053  
 7,588  
 8,173  
 10,313  
 601  

(1) 

Includes a tax benefit of $25.8 million in 2017 as a result of recognizing a reasonable estimate of the tax effects of the Tax Cuts 
and Jobs Act. See Note E to the consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K 
for discussion of the impact of the Tax Cuts and Jobs Act.  

(2)  Restructuring charges relate to the realignment of the Company’s organizational structure. 
(3)  Transaction  costs  for  2016  are  associated  with  the  acquisition  of  LDS  and  transaction  costs  for  2015  are  associated  with  the 

acquisitions of Smart Lines and Bear. 

Asset-Based Operations 

Asset-Based Segment Overview 

The Asset-Based segment consists of ABF Freight System, Inc., a wholly-owned subsidiary of ArcBest Corporation, and 
certain other subsidiaries. Our Asset-Based operations are affected by general economic conditions, as well as a number 
of other factors that are more fully described in Item 1 (Business) and in Item 1A (Risk Factors) of Part I of this Annual 
Report on Form 10-K.  

The key indicators necessary to understand the operating results of our Asset-Based segment include: 

 
 

 

 

overall customer demand for Asset-Based transportation services, including the impact of economic factors; 
volume  of  transportation  services  provided,  primarily  measured  by  average  daily  shipment  weight 
(“tonnage”), which influences operating leverage as tonnage levels vary; 
prices  obtained  for  services,  primarily  measured  by  yield  (“revenue  per  hundredweight”),  including  fuel 
surcharges; and  
ability to manage cost structure, primarily in the area of salaries, wages, and benefits (“labor”), with the total 
cost structure measured by the percent of operating expenses to revenue levels (“operating ratio”). 

39 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
  
    
    
  
 
  
  
    
  
  
    
  
  
  
    
  
  
    
  
  
    
  
  
    
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As  previously  disclosed  within  the  introduction  to  MD&A,  we  have  reclassed  certain  prior  period  segment  operating 
expenses in this Annual Report on Form 10-K to conform to the current year presentation of segment expenses allocated 
from shared services. See Note M to our consolidated financial statements included in Part II, Item 8 of this Annual Report 
on Form 10-K for a description of the Asset-Based segment and additional segment information, including revenues and 
operating income for the years ended December 31, 2017, 2016, and 2015, as well as explanation of the expense category 
reclassifications for shared services.  

The  Asset-Based  segment  represented  approximately  70%  of  our  2017  total  revenues  before  other  revenues  and 
intercompany eliminations. As part of our corporate restructuring, effective January 1, 2017, certain nonunion employees 
in the areas of sales, pricing, customer service, financial services, marketing, and capacity sourcing were transferred to our 
shared services (reported in “Other and eliminations”), which increased the percentage of union employees within the 
Asset-Based  segment.  As  of  December  2017,  approximately  83%  of  Asset-Based  employees  were  covered  under  a 
collective bargaining agreement, the ABF National Master Freight Agreement (the “ABF NMFA”), with the International 
Brotherhood of Teamsters (the “IBT”), which extends through March 31, 2018. The ABF NMFA included a 7% wage rate 
reduction effective on the November 3, 2013 implementation date, followed by wage rate increases of 2% on July 1 in 
each of the next three years, which began in 2014, and a 2.5% increase on July 1, 2017; a one-week reduction in annual 
compensated vacation effective for employee anniversary dates on or after April 1, 2013; the option to expand the use of 
purchased  transportation;  and  increased  flexibility  in  labor  work  rules.  The  ABF  NMFA  and  the  related  supplemental 
agreements provide for continued contributions to various multiemployer health, welfare, and pension plans maintained 
for the benefit of Asset-Based employees who are members of the IBT. The estimated net effect of the November 3, 2013 
wage rate reduction and the benefit rate increase which was applied retroactively to August 1, 2013 was an initial reduction 
of approximately 4% to the combined total contractual wage and benefit rate under the ABF NMFA. Following the initial 
reduction, the combined contractual wage and benefit contribution rate under the ABF NMFA increased approximately 
2.5% on a compounded annual basis throughout the contract period, which extends through March 31, 2018. Management 
cannot make any assurances as to the contractual wage and benefit contribution rates beyond the current contract period.  

Contract  negotiations  for  the  terms  of  the  collective  bargaining  agreement  with  the  IBT  for  the  period  subsequent  to 
March 31, 2018 began in January 2018 and are in progress. The negotiation of terms of the collective bargaining agreement 
is a very complex process. As further discussed in Part I, Item 1A (Risk Factors) of this Annual Report on Form 10-K, the 
inability to agree on acceptable terms for the next period prior to the expiration of the current ABF NMFA could result in 
a  work  stoppage,  the  loss  of  customers,  or  other  events  that  could  have  a  material  adverse  effect  on  the  Company’s 
competitive position, results of operations, cash flows, and financial position in 2018 and subsequent years. 

Improving  the  Asset-Based  operating  ratio  is  dependent  upon:  managing  the  segment’s  cost  structure  (as  discussed  in 
Labor Costs within this section of the Asset-Based Segment Overview) and securing price increases to cover contractual 
wage  and  benefit  rate  increases,  costs  of  maintaining  customer  service  levels,  and  other  inflationary  increases  in  cost 
elements. 

Tonnage 
The level of tonnage managed by the Asset-Based segment is directly affected by industrial production and manufacturing, 
distribution, residential and commercial construction, consumer spending, primarily in the North American economy, and 
capacity  in  the  trucking  industry.  Operating  results  are  affected  by  economic  cycles,  customers’  business  cycles,  and 
changes in customers’ business practices. The Asset-Based segment actively competes for freight business based primarily 
on price, service, and availability of flexible shipping options to customers. The Asset-Based segment seeks to offer value 
through identifying specific customer needs, then providing operational flexibility and seamless access to its services and 
those of our Asset-Light operations in order to respond with customized solutions. 

Pricing 
The industry pricing environment, another key factor to our Asset-Based results, influences the ability to obtain appropriate 
margins and price increases on customer accounts. Generally, freight is rated by a class system, which is established by 
the National Motor Freight Traffic Association, Inc. Light, bulky freight typically has a higher class and is priced at a 
higher revenue per hundredweight than dense, heavy freight. Changes in the rated class and packaging of the freight, along 
with changes in other freight profile factors such as average shipment size, average length of haul, freight density, and 
customer and geographic mix, can affect the average billed revenue per hundredweight measure. 

40 

 
 
 
 
 
 
Approximately 30% of Asset-Based business is subject to base LTL tariffs, which are affected by general rate increases, 
combined with individually negotiated discounts. Rates on the other 70% of Asset-Based business, including business 
priced in the spot market, are subject to individual pricing arrangements that are negotiated at various times throughout 
the year. The majority of the business that is subject to negotiated pricing arrangements is associated with larger customer 
accounts with annually negotiated pricing arrangements, and the remaining business is priced on an individual shipment 
basis considering each shipment’s unique profile, value provided to the customer, and current market conditions. Since 
pricing is established individually by account, the Asset-Based segment focuses on individual account profitability rather 
than a single measure of billed revenue per hundredweight when considering customer account or market evaluations. This 
is due to the difficulty of quantifying, with sufficient accuracy, the impact of changes in freight profile characteristics, 
which is necessary in estimating true price changes. 

Effective August 1, 2017, we began applying space-based pricing on shipments subject to LTL tariffs to better reflect 
freight shipping trends that have evolved over the last several years. These trends include the overall growth and ongoing 
profile  shift  of  bulkier  shipments  across  the  entire  supply  chain,  the  acceleration  in  e-commerce,  and  the  unique 
requirements of many shipping and logistics solutions. An increasing percentage of freight is taking up more space in 
trailers without a corresponding increase in weight.  

Space-based  pricing  involves  the  use  of  freight  dimensions  (length,  width,  and  height)  to  determine  applicable  cubic 
minimum  charges  (“CMC”)  that  will  supplement  weight-based  metrics  when  appropriate.  Traditional  LTL  pricing  is 
generally weight-based, while our linehaul costs are generally space-based (i.e., costs are impacted by the volume of space 
required for each shipment). Management believes space-based pricing will better align our pricing mechanisms with the 
metrics which affect our costs to ship the freight. We seek to provide logistics solutions to our customers’ business and 
the unique shipment characteristics of their various products and commodities, and we believe that we are particularly 
experienced in handling complicated freight. The CMC is an additional pricing mechanism to better capture the value we 
provide in transporting these shipments. Management believes the implementation of space-based pricing has been well-
accepted  by  customers  with  shipments  to  which  CMC  charges  were  applied  during  2017;  however,  overall  customer 
acceptance  of  the  CMC  is  difficult  to  ascertain.  Management  cannot  predict,  with  reasonable  certainty,  the  effect  of 
changes in business levels and the impact on the total revenue per hundredweight measure due to the implementation of 
the CMC mechanism. 

Fuel 
The transportation industry is dependent upon the availability of adequate fuel supplies. The Asset-Based segment assesses 
a  fuel  surcharge  based  on  the  index  of  national  on-highway  average  diesel  fuel  prices  published  weekly  by  the  U.S. 
Department of Energy. To better align fuel surcharges to fuel- and energy-related expenses and provide more stability to 
account profitability as fuel prices change, we may, from time to time, revise our standard fuel surcharge program which 
impacts approximately 35% of Asset-Based shipments and primarily affects noncontractual customers. The Asset-Based 
segment made revisions to the fuel surcharge scale effective February 4, 2015, and again effective February 1, 2016, to 
establish surcharge rates for fuel prices at the lower end of the scale and to better align with expected fuel costs. While 
fuel surcharge revenue generally more than offsets the increase in direct diesel fuel costs when applied, the total impact of 
energy  prices  on  other  nonfuel-related  expenses  is  difficult  to  ascertain.  Management  cannot  predict,  with  reasonable 
certainty, future fuel price fluctuations, the impact of energy prices on other cost elements, recoverability of fuel costs 
through fuel surcharges, and the effect of fuel surcharges on the overall rate structure or the total price that the segment 
will receive from its customers. While the fuel surcharge is one of several components in the overall rate structure, the 
actual rate paid by customers is governed by market forces and the overall value of services provided to the customer. 

During  periods  of  changing  diesel  fuel  prices,  the  fuel  surcharge  and  associated  direct  diesel  fuel  costs  also  vary  by 
different degrees. Depending upon the rates of these changes and the impact on costs in other fuel- and energy-related 
areas, operating margins could be impacted. Fuel prices have fluctuated significantly in recent years. Whether fuel prices 
fluctuate  or  remain  constant,  operating  results  may  be  adversely  affected  if  competitive  pressures  limit  our  ability  to 
recover fuel surcharges. Throughout 2017, the fuel surcharge mechanism generally continued to have market acceptance 
among  customers;  however,  certain  nonstandard  pricing  arrangements  have  limited  the  amount  of  fuel  surcharge 
recovered. The negative impact on operating margins of capped fuel surcharge revenue during periods of increasing fuel 
costs is more evident when fuel prices remain above the maximum levels recovered through the fuel surcharge mechanism 
on certain accounts. In periods of declining fuel prices, fuel surcharge percentages also decrease, which negatively impacts 
the  total  billed  revenue  per  hundredweight  measure  and,  consequently,  revenues,  and  the  revenue  decline  may  be 
disproportionate to our fuel costs.  

41 

 
 
 
 
 
The Asset-Based revenues for 2017 compared to 2016 were positively impacted by higher fuel surcharge revenue due to 
an increase in the nominal fuel surcharge rate, while total fuel costs were also higher. The Asset-Based revenues for 2016 
compared to 2015 were negatively impacted by lower fuel surcharge revenue due to a decline in the nominal fuel surcharge 
rate, while total fuel costs were also lower. The segment’s operating results will continue to be impacted by further changes 
in fuel prices and the related fuel surcharges. 

Labor Costs 
Our  Asset-Based  labor  costs,  including  retirement  and  healthcare  benefits  for  contractual  employees  that are  provided 
through a number of multiemployer plans (see Note I to our consolidated financial statements included in Part II, Item 8 
of this Annual Report on Form 10-K), are impacted by contractual obligations under the ABF NMFA and other related 
supplemental agreements. Total salaries, wages, and benefits, amounted to 56.5%, 57.6%, and 55.5% of revenues for 2017, 
2016, and 2015, respectively. Changes in salaries, wages, and benefits expense as a percentage of revenues are discussed 
in the following Asset-Based Segment Results section. 

ABF Freight operates in a highly competitive industry which consists predominantly of nonunion motor carriers. Nonunion 
competitors have a lower fringe benefit cost structure and less stringent labor work rules, and certain carriers also have 
lower wage rates for their freight-handling and driving personnel. Wage and benefit concessions granted to certain union 
competitors also allow for a lower cost structure. ABF Freight has continued to address with the IBT the effect of the 
segment’s wage and benefit cost structure on its operating results.  

The combined effect of cost reductions under the ABF NMFA, lower cost increases throughout the contract period, and 
increased flexibility in labor work rules are important factors in bringing ABF Freight’s labor cost structure closer in line 
with that of its competitors; however, under its collective bargaining agreement, ABF Freight continues to pay some of 
the highest benefit contribution rates in the industry. These rates include contributions to multiemployer plans, a portion 
of which are used to fund benefits for individuals who were never employed by ABF Freight. Information provided by a 
large multiemployer pension plan to which ABF Freight contributes indicates that approximately 50% of the plan’s benefit 
payments are made to retirees of companies that are no longer contributing employers to that plan. In consideration of the 
impact  of  high  multiemployer  pension  contribution  rates,  certain  funds  have  not  increased  ABF  Freight’s  pension 
contribution rate for the annual contribution periods which began August 1, 2017, 2016, and 2015. Rate freezes for the 
annual contribution periods which began August 1, 2017, 2016, and 2015 impacted multiemployer pension plans to which 
ABF  Freight  made  approximately  65%  to  70%  of  its  total  multiemployer  pension  contributions  for  the  years  ended 
December 31,  2017,  2016,  and  2015.  ABF  Freight’s  multiemployer  pension  contributions  totaled  $158.4  million, 
$154.1 million, and $151.9 million, for 2017, 2016, and 2015, respectively. 

The Multiemployer Pension Reform Act of 2014 (the “Reform Act”), which was included in the Consolidated and Further 
Continuing Appropriations Act of 2015, includes provisions to address the funding of multiemployer pension plans in 
critical and declining status, including certain of those in which ABF Freight participates. Provisions of the Reform Act 
include, among others, providing qualifying plans the ability to self-correct funding issues, subject to various requirements 
and restrictions, including applying to the U.S. Department of the Treasury (the “Treasury Department”) for the suspension 
of certain benefits. 

In September 2015, the Central States, Southeast and Southwest Areas Pension Plan (the “Central States Pension Plan”) 
filed an application with the Treasury Department seeking approval under the Reform Act for a pension rescue plan, which 
included benefit reductions for participants of the Central States Pension Plan in an attempt to avoid the insolvency of the 
plan that otherwise is projected by the plan to occur. In May 2016, the Treasury Department denied the Central States 
Pension Plan’s proposed rescue plan. The trustees of the Central States Pension Plan subsequently announced that a new 
rescue plan would not be submitted and stated that it is not possible to develop and implement a new rescue plan that 
complies with the final Reform Act regulations issued by the Treasury Department in April 2016. Although the future of 
the Central States Pension Plan is impacted by a number of factors, without legislative action, the plan is currently projected 
to become insolvent within 10 years. ABF Freight’s current collective bargaining agreement with the IBT provides for 
contributions to the Central States Pension Plan through March 31, 2018, and it is our understanding that ABF Freight’s 
benefit contribution rate is not expected to increase during the remainder of this period (though there are no guarantees). 
ABF Freight’s contribution rates are made in accordance with its collective bargaining agreements with the IBT and other 
related supplemental agreements. In consideration of high multiemployer plan contribution rates, several of the plans to 
which ABF Freight contributes, including the Central States Pension Plan, have frozen contribution rates at current levels 
under ABF Freight’s current collective bargaining agreement. Future contribution rates will be determined through the 
negotiation process for contract periods following the term of the current collective bargaining agreement. The Asset-

42 

 
 
 
 
 
Based segment pays some of the highest benefit contribution rates in the industry and continues to address the effect of 
the segment’s wage and benefit cost structure on its operating results in discussions with the IBT. 

ABF Freight received a Notice of Insolvency from the Road Carriers Local 707 Pension Fund (the “707 Pension Fund”) 
for the plan year beginning February 1, 2016. On March 1, 2017, the Pension Benefit Guaranty Corporation (“PBGC”) 
announced  that  beginning  February  1,  2017  benefits  to  retirees  were  reduced  to  PBGC  guarantee  limits  for  insolvent 
multiemployer plans. The PBGC provides financial assistance to insolvent multiemployer plans to pay retiree benefits not 
to exceed guaranteed limits. The 707 Pension Fund will continue to administer the fund as the PBGC provides financial 
assistance. Approximately 1% of ABF Freight’s total multiemployer pension contributions are made to the 707 Pension 
Fund.  

As certified by the plan’s actuary, the New York State Teamsters Conference Pension and Retirement Fund (the “New 
York State Pension Fund”) was in critical and declining status for the plan years beginning January 1, 2017 and 2016. The 
New York State Pension Fund submitted the application for a reduction in benefits to the Treasury Department in May 
2017. The Treasury Department reviewed the application for compliance with the applicable regulations and administered 
a vote of eligible participants and beneficiaries, of which a majority did not reject the proposed benefit reduction during 
the voting period which ended on September 6, 2017. In September 2017, the Treasury Department issued an authorization 
to reduce benefits under the New York State Pension Fund effective October 1, 2017. After the benefit reduction goes into 
effect, the plan sponsor of the New York State Pension Fund must make an annual determination that, despite all reasonable 
measures  to  avoid  insolvency,  the  fund  is  projected  to  become  insolvent  unless  a  benefit  reduction  continues. 
Approximately 2% of ABF Freight’s total multiemployer pension contributions are made to the New York State Pension 
Fund. 

Some employer companies that participate in multiemployer plans, in which ABF Freight also participates, have received 
proposals  from,  and  entered  into  transition  agreements  with,  certain  multiemployer  plans  to  restructure  future  plan 
contributions  to  be  more  in-line  with  benefit  levels.  These  transition  agreements,  which  require  mutual  agreement  on 
numerous  elements  between  the  multiemployer  plan  and  the  contributing  employer,  may  also  result  in  recognition  of 
significant  withdrawal  liabilities.  We  monitor  and  evaluate  any  such  proposals  we  receive,  including  the  potential 
economic impact to our business. At the current time, there are no proposals that have been provided to ABF Freight that 
management considers acceptable.  

Asset-Based Segment Results — 2017 Compared to 2016 

The following table sets forth a summary of operating expenses and operating income as a percentage of revenue for the 
Asset-Based segment: 

Asset-Based Operating Expenses (Operating Ratio) 

Salaries, wages, and benefits 
Fuel, supplies, and expenses 
Operating taxes and licenses 
Insurance 
Communications and utilities 
Depreciation and amortization 
Rents and purchased transportation 
Shared services 
Gain on sale of property and equipment 
Nonunion pension expense, including settlement 
Other 
Restructuring costs 

Asset-Based Operating Income 

43 

  Year Ended December 31 

2017 

2016 

 56.5 %   
 11.7  
 2.4  
 1.5  
 0.9  
 4.1  
 10.4  
 9.4  
 —  
 0.2  
 0.3  
 —  
 97.4 %   

 57.6 %  
 11.3  
 2.5  
 1.5  
 0.8  
 4.2  
 10.4  
 9.6  
 (0.2) 
 0.1  
 0.3  
 0.1  
 98.2 %  

 2.6 %   

 1.8 %  

 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
The following table provides a comparison of key operating statistics for the Asset-Based segment: 

 Year Ended December 31 

2017 

2016 

    % Change   

Workdays 
Billed revenue(1) per hundredweight, including fuel surcharges 
Pounds 
Pounds per day 
Shipments per day 
Shipments per DSY(2) hour 
Pounds per DSY(2) hour 
Pounds per shipment 
Pounds per mile(3) 

 251.5   
 31.27   $ 

 $ 
    6,366,455,380  
 25,313,938  
 20,749  
 0.440  
 537.38  
 1,220  
 19.46  

 252.5  
 29.35   
   6,526,049,524   
 25,845,741   
 20,744   
 0.449   
 558.97   
 1,246   
 19.35   

 6.5 %  
 (2.4)%  
 (2.1)%  
 — %  
 (2.0)% 
 (3.9)% 
 (2.1)% 
 0.6 % 

(1)  Revenue for undelivered freight is deferred for financial statement purposes in accordance with the revenue recognition policy. 
Billed revenue used for calculating revenue per hundredweight measurements has not been adjusted for the portion of revenue 
deferred for financial statement purposes.  

(2)  Dock, street, and yard (“DSY”) measures are further discussed in Asset-Based Operating Expenses within this section of Asset-
Based Segment Results. The Asset-Based segment uses shipments per DSY hour to measure labor efficiency in its local operations, 
although total pounds per DSY hour is also a relevant measure when the average shipment size is changing. 

(3)  Total pounds per mile is used to measure labor efficiency of its linehaul operations, although this metric is influenced by other 
factors  including  freight  density,  loading  efficiency,  average  length  of  haul,  and  the  degree  to  which  purchased  transportation 
(including rail service) is used. 

Asset-Based Revenues 
Asset-Based  segment  revenues  for  the  year  ended  December  31,  2017  totaled  $1,993.3 million,  compared  to 
$1,916.4 million in 2016. Billed revenue (as described in footnote (1) to the key operating statistics table directly above) 
increased 4.4% on a per-day basis in 2017 compared to 2016, primarily reflecting a 6.5% increase in total billed revenue 
per hundredweight, including fuel surcharges, partially offset by a 2.1% decrease in tonnage per day. There was one less 
workday in 2017 than in 2016. 

The increase in total billed revenue per hundredweight compared to 2016 was influenced by yield improvement initiatives, 
including general rate increases, contract renewals, and the introduction of CMC pricing; freight profile effects; and higher 
fuel surcharge revenues associated with increased fuel prices during 2017. The Asset-Based segment implemented nominal 
general  rate  increases  on  its  LTL  base  rate  tariffs  of  4.9%  and  5.25%  effective  May  22,  2017  and  August  29,  2016, 
respectively, although the rate changes vary by lane and shipment characteristics. Prices on accounts subject to deferred 
pricing agreements and annually negotiated contracts which were renewed during the period increased 5.1% compared to 
the prior year. The Asset-Based segment’s average nominal fuel surcharge rate for 2017 increased approximately 200 basis 
points  from  2016  levels.  Excluding  changes  in  fuel  surcharges,  average  pricing  on  the  Asset-Based  segment’s  LTL 
business had a mid-single digit percentage increase compared to 2016.  

Tonnage  per  day  decreased  2.1%  for  2017  compared  to  2016,  reflecting  declines  in  both  LTL  and  volume-quoted, 
truckload-rated tonnage levels. Daily tonnage was relatively flat on a year-over-year basis through the first six months of 
2017,  with  shipments  per  day  5.0%  higher  driven  by  growth  in  e-commerce-related  shipments  which  generally  have 
smaller average shipment sizes; and an increase in bulkier cube-dominant shipments across the supply chain. Management 
believes that yield management actions including the implementation of space-based pricing beginning in August 2017, 
as previously described, had the effect of reducing tonnage while improving the overall account base profitability. As a 
result of the yield actions, daily tonnage declined 3.0% in third quarter and 4.7% in fourth quarter 2017, compared to the 
same 2016 periods, while shipments per day declined 1.4% in third quarter and 8.1% in fourth quarter. While average 
weight per shipment declined 2.1% for the full year 2017 compared to 2016, fourth quarter average weight per shipment 
increased 3.7% versus the prior year period, reflecting effects on the overall freight profile associated with the yield actions.  

Asset-Based Revenues – First Quarter to-date 2018 
Asset-Based  billed  revenues  quarter  to-date  through  late-February  2018  increased  approximately  4%  above  the  same 
period of 2017 on a per-day basis, reflecting an increase in total billed revenue per hundredweight of approximately 10%, 
partially offset by a decrease in average daily total tonnage of 5% to 6%. The higher revenue per hundredweight measure 
benefited from the yield improvement initiatives we began implementing in 2017 and from higher fuel surcharges. The 
decrease in tonnage levels quarter to-date through late-February 2018, compared to the same prior-year period, reflects 

44 

 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
    
 
 
   
  
   
  
   
  
   
  
   
  
   
  
 
 
 
 
 
 
reductions in LTL tonnage related to our ongoing yield management initiatives and changes in account mix, partially offset 
by year-over-year growth in our Asset-Based truckload-rated business. As a result of the Asset-Based segment handling 
more volume-quoted, truckload-rated shipments during January and February 2018, total weight per shipment increased 
approximately 5% versus the same prior-year period, while LTL weight per shipment increased 1% to 2%.  

Tonnage  levels  are  seasonally  lower  during  January and  February while  March provides  a  disproportionately  higher 
amount of the first quarter’s business. The first quarter of each year generally has the highest operating ratio of the year, 
although other factors, including the state of the economy, may influence quarterly comparisons. The impact of general 
economic conditions and the Asset-Based segment’s pricing approach, as previously discussed in the Pricing section of 
the Asset-Based Segment Overview within Results of Operations, may continue to impact tonnage levels and, as such, 
there can be no assurance that the Asset-Based segment will achieve improvements in its current operating results. There 
can also be no assurance that the current pricing trends will continue. The competitive environment could limit the Asset-
Based segment from securing adequate increases in base LTL freight rates and could limit the amount of fuel surcharge 
revenue recovered. 

Asset-Based Operating Income 
The  Asset-Based  segment  operating  ratio  improved  by  0.8  percentage  points  to  97.4%  in  2017  from  98.2%  in  2016. 
Operating income increased to $51.9 million in 2017, compared to $33.6 million in 2016. The operating income increase 
primarily reflects yield improvement initiatives and managing operating resources through challenging changes in freight 
profile characteristics during 2017, including changes in shipment levels and weight per shipment. Operating results in 
2017 also reflect lower restructuring charges associated with our corporate realignment, which totaled $0.3 million in 2017 
versus  $1.2  million  in  2016.  The  operating  income  comparison  reflects  a  $2.5  million  increase  in  nonunion  pension 
expense, including settlement, for 2017 compared to 2016, and $2.3 million lower gains on sale of property and equipment 
in 2017, primarily due to a second quarter 2016 sale of certain real estate. The segment’s operating ratio was also impacted 
by changes in operating expenses as discussed in the following paragraphs. 

Asset-Based Operating Expenses 
Labor costs, which are reported in operating expenses as salaries, wages, and benefits, amounted to 56.5% and 57.6% of 
Asset-Based segment revenues for 2017 and 2016, respectively. The year-over-year decrease as a percentage of revenue 
was  influenced  by  the  effect  of  higher  revenues,  including  the  influence  of  yield  improvement  initiatives  and  fuel 
surcharges, as a portion of operating costs are fixed in nature and decrease as a percent of revenue with increases in revenue 
levels. Salaries, wages, and benefits costs increased $21.3 million in 2017, compared to 2016, primarily reflecting year-
over-year increases in contractual wage and benefit contribution rates under the ABF NMFA. The contractual wage rate 
increased 2.5% effective July 1, 2017 and 2.0% effective July 1, 2016, and the average health, welfare, and pension benefit 
contribution rate increased approximately 2.8% and 2.0% effective primarily on August 1, 2017 and 2016, respectively, 
including  the  effect  of  the  multiemployer  pension  plan  rate  freezes  previously  discussed  in  the  Asset-Based  Segment 
Overview section of Results of Operations.  

Although the Asset-Based segment manages costs with shipment levels, portions of salaries, wages, and benefits are fixed 
in nature and the adjustments which would otherwise be necessary to align the labor cost structure throughout the system 
to corresponding tonnage levels are limited as the segment strives to maintain customer service. Management believes that 
this service emphasis provides for the opportunity to generate improved yields and business levels. Returning productivity 
to historical levels is an important priority for the management team in order to reduce costs. Shipments per DSY hour 
decreased 2.0% for 2017 compared to 2016, reflecting the lower weight per shipment associated with an increase in lighter 
but  bulkier  shipments  and  an  increase  in  residential  delivery  shipments.  Lower  weight  per  shipment  during  2017  also 
contributed to the 3.9% decrease in pounds per DSY hour for 2017 versus 2016. The 0.6% increase in pounds per mile for 
2017 reflects more efficient linehaul operations compared to the prior year. 

Fuel,  supplies,  and  expenses  as  a  percentage  of  revenue  increased  0.4  percentage  points  in  2017,  compared  to  2016, 
primarily due to an increase in the Asset-Based segment’s average fuel price per gallon (excluding taxes) of approximately 
22%. The increase in fuel, supplies, and expenses was partially offset by fewer miles driven during 2017. 

45 

 
 
 
 
 
 
Asset-Based Segment Results — 2016 Compared to 2015 

The following table sets forth a summary of operating expenses and operating income as a percentage of revenue for the 
Asset-Based segment: 

Asset-Based Segment Operating Expenses (Operating Ratio) 

Salaries, wages, and benefits 
Fuel, supplies, and expenses 
Operating taxes and licenses 
Insurance 
Communications and utilities 
Depreciation and amortization 
Rents and purchased transportation 
Shared services 
Gain on sale of property and equipment 
Pension settlement expense 
Other 
Restructuring costs 

 Year Ended December 31 

2016 

2015 

 57.6 %  
 11.3  
 2.5  
 1.5  
 0.8  
 4.2  
 10.4  
 9.6  
 (0.2) 
 0.1  
 0.3  
 0.1  
 98.2 %  

 55.5 %  
 12.8  
 2.5  
 1.5  
 0.7  
 3.7  
 10.3  
 9.4  
 (0.1) 
 0.1  
 0.3  
 —  
 96.7 %  

Asset-Based Segment Operating Income 

 1.8 %  

 3.3 % 

The following table provides a comparison of key operating statistics for the Asset-Based segment: 

 Year Ended December 31 

2016 

2015 

    % Change  

Workdays 
Billed revenue(1) per hundredweight, including fuel surcharges 
Pounds 
Pounds per day 
Shipments per day 
Shipments per DSY(2) hour 
Pounds per DSY(2) hour 
Pounds per shipment 
Pounds per mile(3) 

  $ 

 252.5   
 29.35   $ 

   6,526,049,524  
 25,845,741  
 20,744  
 0.449  
 558.97  
 1,246  
 19.35  

 251.5  
 28.96   
   6,619,146,561   
 26,318,674   
 20,272   
 0.451   
 585.42   
 1,298   
 19.48   

 1.3 %
 (1.4)%
 (1.8)%
 2.3 %
 (0.4)%
 (4.5)%
 (4.0)%
 (0.7)%

(1)  Revenue for undelivered freight is deferred for financial statement purposes in accordance with the revenue recognition policy. 
Billed revenue used for calculating revenue per hundredweight measurements has not been adjusted for the portion of revenue 
deferred for financial statement purposes.  

(2)  DSY measures are further discussed in Asset-Based Operating Expenses within this section of the Asset-Based Segment Results. 
The Asset-Based segment uses shipments per DSY hour to measure labor efficiency in its local operations, although total pounds 
per DSY hour is also a relevant measure when the average shipment size is changing. 

(3)  Total pounds per mile is used to measure labor efficiency of its linehaul operations, although this metric is influenced by other 
factors including freight density, loading efficiency, average length of haul, and the  degree to which purchased transportation, 
including rail service, is used. 

Asset-Based Revenues 
Asset-Based  segment  revenues  for  the  year  ended  December  31,  2016  totaled  $1,916.4  million,  compared  to 
$1,916.6 million in 2015. Billed revenue (as described in footnote (1) to the key operating statistics table directly above) 
decreased 0.4% on a per-day basis in 2016 compared to 2015, primarily reflecting a 1.8% decrease in tonnage per day, 
partially offset by a 1.3% increase in total billed revenue per hundredweight, including fuel surcharges. The increase in 
total  billed  revenue  per  hundredweight  occurred  despite  lower  fuel  surcharge  revenues  associated  with  decreased  fuel 
prices. 

Freight market conditions, which were impacted by lower industrial-related manufacturing production and higher customer 
inventory levels that resulted in lower demand for retail shipments, contributed to 2016 tonnage declines. Average weight 
per shipment declined 4.0% for 2016, compared to 2015, while daily shipment counts increased 2.3% during 2016. The 
lower weight per shipment in 2016 reflects a combination of factors, including: growth in residential deliveries such as e-

46 

 
 
 
 
 
 
 
 
 
 
  
 
    
     
  
 
 
 
  
  
  
  
  
  
  
 
 
  
  
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
    
  
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
commerce shipments which generally have smaller average shipment sizes; excess spot truckload capacity in the market 
compared to 2015, which provided alternative carriers for some of our customers’ large-sized shipments; and the impact 
of  the  weak  freight  environment  on  industrial  customer  shipments.  The  lower  weight  per  shipment  resulted  in  lower 
revenue without a corresponding reduction in costs due to the labor required to handle the higher shipment levels (discussed 
further in the Operating Income and Operating Expenses paragraphs that follow). 

The  Asset-Based  segment  implemented  nominal  general  rate  increases  on  its  LTL  base  rate  tariffs  of  5.25%  effective 
August 29, 2016 and 4.95% effective October 5, 2015, although the rate changes vary by lane and shipment characteristics. 
Softness in the market due to available truckload capacity, as previously mentioned, applied downward pressure on average 
price increases as customers solicited bids for contract renewals. Despite the impact of lower fuel surcharges and excess 
capacity, prices on accounts subject to annually negotiated contracts which were renewed during 2016 increased 3.2% 
compared to 2015.  

The  increase  in  total  billed  revenue  per  hundredweight  for  2016,  compared  to  2015,  reflected  general  rate  increases, 
contract  renewals,  and  profile  changes  which  increased  the  revenue  per  hundredweight  measure,  offset  by  lower  fuel 
surcharge  revenue.  The  Asset-Based  segment’s  average  nominal  fuel  surcharge  rate  for  2016  dropped  approximately 
200 basis points from 2015 levels. Excluding changes in fuel surcharges, the percentage increase on traditional LTL-rated 
business in 2016 was in the low-single digits compared to 2015. Changes in account mix along with freight profile changes, 
including the lower weight per shipment previously mentioned, increased length of haul, and higher freight classification 
all contributed to an increase in the revenue per hundredweight measure.  

Asset-Based Operating Income 
The Asset-Based segment 2016 operating ratio increased by 1.5 percentage points to 98.2% from 96.7% in 2015. The 
operating ratio increase was impacted by pressure from lower weight and revenue per shipment on higher shipments levels 
as  well  as  increases  in  nonunion  healthcare  costs  and  third-party  casualty  and  workers’  compensation  claims  costs. 
Tonnage per day increased a modest 0.9% in the fourth quarter of 2016, but that increase was preceded by five consecutive 
quarters  of  year-over-year  tonnage  declines  while  the  number  of  shipments  increased.  This  trend  of  lower  weight  per 
shipment, which is more fully described in the preceding paragraphs, was comparable to the reported experience of many 
LTL carriers during 2016. Since revenue for each shipment is typically determined by applying a price, which considers 
profile characteristics of the shipment, to the weight of the shipment, this trend has had a negative impact on revenue per 
shipment while still requiring operating resources (including labor and, in certain markets, local purchased transportation 
agents) to handle higher numbers of shipments. For the full year of 2016, shipments increased 2.3% per day while daily 
tonnage declined 1.8%, leading to lower weight per shipment and consequently lower revenue per shipment.  

Operating  income  decreased  to  $33.6  million  in  2016  compared  to  $62.4  million  in  2015.  The  operating  income 
comparison  was  impacted  by  the  freight  profile  shift  previously  discussed,  market  factors,  including  the  weak  freight 
tonnage environment and related competitive pricing, and higher claims for nonunion healthcare and increased third-party 
casualty and workers’ compensation claims costs. Nonunion healthcare costs increased $5.6 million in 2016 compared to 
2015.  Third-party  casualty  claims  costs  and  workers’  compensation  costs,  while  in-line  with  the  segment’s  ten-year 
historical average as a percentage of revenue, increased a combined $5.4 million, and 0.3% as a percentage of revenue in 
2016 compared to 2015. The segment’s operating ratio was impacted by changes in operating expenses as discussed in the 
following paragraphs. 

Asset-Based Operating Expenses 
Labor costs, which are reported in operating expenses as salaries, wages, and benefits, amounted to 57.6% and 55.5% of 
Asset-Based segment revenues for 2016 and 2015, respectively. The increase as a percentage of revenue was influenced 
by the effect on revenues of lower fuel surcharges associated with a decline in the nominal fuel surcharge rate due to 
decreased fuel prices. The year-over-year increases in labor costs were impacted by increases in contractual wage and 
benefit contribution rates under the ABF NMFA. The contractual wage rate increased 2.0% effective July 1, 2016, and the 
average  health,  welfare,  and  pension  benefit  contribution  rate  increased  approximately  2.0%  effective  primarily  on 
August 1, 2016, which includes the effect of the multiemployer pension plan rate freezes previously discussed in the Asset-
Based Segment Overview section of Results of Operations. The increase in labor costs also reflected increases in nonunion 
healthcare  and  workers’  compensation  costs.  Furthermore,  productivity  challenges  negatively  impacted  labor  costs,  as 
increases in shipments combined with decreases in tonnage levels and lower revenue per shipment resulted in DSY labor 
costs disproportionate to revenue in the 2016 periods, compared to the same 2015 periods.  

47 

 
 
 
 
 
 
Shipments per DSY hour decreased 0.4% for 2016, compared to 2015, reflecting reduced efficiency in street operations 
as the segment’s focus remained on improving customer service. Lower weight per shipment for 2016 also contributed to 
lower pounds per DSY hour and a decrease in pounds per mile compared to the prior year. The lower weight per shipment 
in 2016 reflects a combination of factors, including: growth in residential deliveries such as e-commerce shipments which 
generally  have  smaller  average  shipment  sizes,  excess  spot  truckload  capacity  in  the  market  compared  to  2015  which 
provided  alternative  carriers  for  some  of  our  customers’  large-sized  shipments,  and  the  impact  of  the  weak  freight 
environment on industrial customer shipments. 

Fuel,  supplies,  and  expenses  as  a  percentage  of  revenue  decreased  1.5  percentage  points  in  2016,  compared  to  2015, 
primarily due to a decrease in the Asset-Based segment’s average fuel price per gallon (excluding taxes) of approximately 
18%. The decrease in fuel, supplies, and expenses was also impacted by fewer road miles driven during 2016, improved 
fuel efficiency, and lower maintenance costs reflecting tractor replacement during recent periods. 

Depreciation and amortization as a percentage of revenue increased by 0.5 percentage points in 2016, compared to 2015, 
due primarily to the timing of replacing road tractors and higher per unit costs.  

Restructuring costs of $1.2 million, or 0.1% of 2016 revenue, were recognized related to the realignment of our corporate 
structure. See Note N to our consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 
10-K for further discussion of restructuring activities. 

Asset-Light Operations 

Asset-Light Overview 

The  ArcBest  and  FleetNet  reportable  segments,  combined,  represent  our  Asset-Light  operations.  For  the  year  ended 
December  31,  2017,  2016,  and  2015,  the  combined  revenues  of  our  Asset-Light  operations  totaled  $863.0 million, 
$803.4 million, and $765.4 million, respectively, accounting for approximately 30%, 30%, and 29% of 2017, 2016, and 
2015 total revenues before other revenues and intercompany eliminations.  

We continue to focus on strategic investments in the development of our Asset-Light operations. The ArcBest segment 
acquired LDS in September 2016, Bear in December 2015, and Smart Lines in January 2015. Our Asset-Light operations 
are a key component of our strategy to offer customers a single source of end-to-end logistics solutions, designed to satisfy 
the complex supply chain and unique shipping requirements customers encounter. We have unified our sales, pricing, 
customer service, marketing, and capacity sourcing functions to better serve our customers through delivery of integrated 
logistics solutions.  

As  previously  disclosed  within  the  introduction  to  MD&A,  we  have  reclassed  certain  prior  period  segment  operating 
expenses in this Annual Report on Form 10-K to conform to the current year presentation of segment expenses allocated 
from shared services. See Note M to our consolidated financial statements included in Part II, Item 8 of this Annual Report 
on  Form  10-K  for  descriptions  of  the  ArcBest  and  FleetNet  segments  and  additional  segment  information,  including 
revenues and operating income for the years ended December 31, 2017, 2016, and 2015, as well as explanation of the 
expense category reclassifications for shared services.  

Our Asset-Light operations are affected by general economic conditions, as well as a number of other competitive factors 
that are more fully described in Part I, Item 1 (Business) and in Part I, Item 1A (Risk Factors) of this Annual Report on 
Form 10-K. 

The key indicators necessary to understand the operating results of our Asset-Light segment include: 

 

 
 

customer demand for logistics and premium transportation services combined with economic factors which 
influence the number of shipments or service events used to measure changes in business levels;  
prices obtained for services, primarily measured by revenue per shipment or event;  
net revenue for the ArcBest segment, which is defined as revenues less purchased transportation operating 
expense; and  

  management of operating costs. 

48 

 
 
 
 
 
 
 
 
 
 
 
 
 
ArcBest Segment 
ArcBest  segment  revenues  totaled  $706.7  million,  $640.7  million,  and  $590.4  million  in  2017,  2016,  and  2015, 
respectively. Operating income for the segment totaled $18.8 million, $6.9 million, and $20.8 million in 2017, 2016, and 
2015, respectively. Third-party capacity, particularly for truckload services, has been relatively volatile in recent years. 
With the softer economic environment in 2016, excess truckload capacity was available in the market which negatively 
impacted revenue per shipment as noted in the table below. However, truckload capacity began to tighten in late 2016. 
Truckload capacity continued to tighten in 2017, driven by an improved economy, impact of hurricanes along the U.S. 
coast, and the electronic logging device mandate. Significant changes in market capacity impact the cost of sourcing that 
capacity and, depending on timing of revisions to customer pricing, also the revenue and net revenue margin per shipment.  

The following table provides a comparison of key operating statistics for the ArcBest segment: 

Expedite 

Revenue / Shipment 

Shipments / Day 

Truckload and Truckload - Dedicated(1) 

Revenue / Shipment 

Shipments / Day 

2017 

Year Over Year % Change 
2016 

2015 

13.9% 

(0.4%) 

10.3% 

7.4% 

(5.6%) 

(13.7%) 

4.0% 

10.8% 

(18.9%) 

(15.6%) 

97.2% 

69.2% 

(1) 

Truckload  represents  the  brokerage  operations  and  Truckload  –  Dedicated  represents  the  acquired  operations  of  LDS. 
Comparisons are impacted by the September 2016 acquisition of LDS and the December 2015 acquisition of Bear. 

2017 Compared to 2016 
ArcBest  segment  revenues  increased  10.3%  in  2017  compared  to  2016,  primarily  due  to  incremental  revenues  from 
Truckload-Dedicated, which benefited from a full year of revenues from the September 2016 LDS acquisition, and an 
increase in Expedite revenues driven by increased revenue per shipment. The increase in ArcBest segment revenues for 
2017 was partially offset by lower Moving revenues due to a decrease in military shipment levels, reflecting lower demand 
for our household goods moving services. The decrease in Moving revenues was also impacted by the divesture of certain 
subsidiaries in December 2016, which resulted in our exit from a portion of our household goods moving business. In 
December 2017, we also divested from our military moving business. The revenue and net revenue recognized in 2017 
related to the divested business that will not continue is $28.0 million and $5.0 million, respectively. 

ArcBest segment net revenue, which is a measure of revenues less costs of purchased transportation, increased 3.3% in 
2017 compared to 2016, due to the full year of the September 2016 LDS acquisition and Expedite net revenue growth on 
slightly lower shipment levels. ArcBest’s net revenue margin was 20.3% in 2017, compared to 21.7% in 2016. The year-
over-year  net  revenue  margin  decline  for  2017  reflects  the  increased  cost  of  purchased  transportation  outpacing 
improvements in customer rates, as capacity in the spot market tightened versus the prior year. Securing increases in rates 
charged to customers can lag the cost increases and result in reduced net revenue margins.  

Operating income increased $11.9 million for 2017, compared to 2016, primarily due to net revenue improvement and 
lower corporate restructuring costs, which totaled $0.9 million in 2017 versus $8.0 million in 2016. (See Note N to our 
consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K for discussion of our 
corporate restructuring.) The segment’s operating income improvement in 2017 also benefited from lower shared service 
costs and lower depreciation and amortization expenses due, in part, to alignment of the segment’s costs within the new 
structure under our enhanced marketing approach.  

2016 Compared to 2015 
ArcBest segment revenues increased 8.5% in 2016, compared to 2015, primarily reflecting incremental revenues from the 
acquisitions of LDS in September 2016 and Bear in December 2015, partially offset by lower Moving revenues due to a 
decline  in  government  shipment  levels  of  the  segment’s  household  goods  moving  services.  The  2016  revenue  growth 
comparison to 2015 was partially offset by market factors including lower fuel prices and the related impact on revenue 
per shipment and the macroenvironment impact from excess capacity in the spot market during most of 2016. 

49 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
     
     
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
ArcBest segment net revenue increased 6.7% in 2016 compared to 2015, primarily due to higher incremental revenues 
from the 2016 and 2015 acquisitions. ArcBest’s net revenue margin was 21.6% in 2016, compared to 22.1% in 2015. The 
net revenue margin decline for 2016, compared to 2015, reflected the negative impact of excess capacity in the market on 
revenue per shipment.  

Operating  income  declined  $13.9  million  for  2016,  compared  to  2015,  primarily  due  to  restructuring  charges  of 
$8.0 million  in  2016.  The  year-over-year  operating  income  comparison  was  impacted  by  lower  margins  on  ocean 
shipments due to market disruption related to the bankruptcy of an ocean carrier in 2016. In addition, higher operating 
costs related to resources being utilized to manage the acquired operations of Bear, including systems integration, training, 
and alignment of positions, negatively impacted productivity in 2016. 

FleetNet Segment 
FleetNet revenues, which totaled $156.3 million, $162.6 million, and $175.0 million in 2017, 2016, and 2015, respectively 
decreased 3.9% in 2017 compared to 2016 and decreased 7.0% in 2016 compared to 2015. The decrease in revenues in 
2017  compared  to  2016  reflects  lower  roadside  service  event  activity,  partially  offset  by  an  increase  in  preventative 
maintenance service events and improved roadside event pricing. The decrease in revenues in 2016 compared to 2015 was 
due to lower event activity in both roadside and preventative maintenance services.  

FleetNet’s operating income was $3.3 million, $2.4 million, and $3.0 million in 2017, 2016, and 2015, respectively. The 
year-over-year  operating  income  improvement  in  2017  reflects  labor  efficiencies  and  alignment  of  the  segment’s  cost 
structure to business levels. FleetNet’s 2016 operating income, compared to 2015, was impacted by labor inefficiencies 
resulting from the effects of reduced events and certain adjustments to improve customer service levels.  

Asset-Light Revenues – First Quarter to-date 2018 
Quarter to-date 2018 revenues of our Asset-Light operations, on a combined basis (ArcBest Asset-Light and FleetNet 
combined), are expected to increase 14% to 15% above the same prior-year period on a per-day basis, primarily due to 
increases in revenue per shipment of the ArcBest segment’s Expedite and Truckload businesses. However, we continue to 
experience increased compression on net revenue in our ArcBest segment associated with rising purchased transportation 
costs and the challenges of adequately passing these costs on to our customers. 

50 

 
 
 
 
 
Asset-Light Adjusted Earnings Before Interest, Taxes, Depreciation, and Amortization (“Adjusted EBITDA”) 
We  report  our  financial  results  in  accordance  with  generally  accepted  accounting  principles  (“GAAP”).  However, 
management believes that certain non-GAAP performance measures and ratios, such as Adjusted EBITDA, utilized for 
internal  analysis  provide  analysts,  investors,  and  others  the  same  information  that  we  use  internally  for  purposes  of 
assessing our core operating performance and provides meaningful comparisons between current and prior period results, 
as  well  as  important  information  regarding  performance  trends.  Accordingly,  using  these  measures  improves 
comparability  in  analyzing  our  performance  because  it  removes  the  impact  of  items  from  operating  results  that,  in 
management's  opinion,  do  not  reflect  our  core  operating  performance.  Management  uses  Adjusted  EBITDA  as  a  key 
measure of performance and for business planning. The measure is particularly meaningful for analysis of our Asset-Light 
businesses, because it excludes amortization of acquired intangibles and software, which are significant expenses resulting 
from strategic decisions rather than core daily operations. Management also believes Adjusted EBITDA to be relevant 
and useful information, as EBITDA is a standard measure commonly reported and widely used by analysts, investors, and 
others  to  measure  financial  performance  of  Asset-Light  businesses  and  the  ability  to  service  debt  obligations.  Other 
companies  may  calculate  Adjusted  EBITDA  differently;  therefore,  our  calculation  of  Adjusted  EBITDA  may  not  be 
comparable to similarly titled measures of other companies. Non-GAAP financial measures should be viewed in addition 
to, and not as an alternative for, our reported results. Adjusted EBITDA should not be construed as a better measurement 
than operating income, operating cash flow, net income, or earnings per share, as determined under GAAP. 

Asset-Light Adjusted EBITDA 

ArcBest 
FleetNet 

 Asset-Light Adjusted EBITDA 

ArcBest 
FleetNet 

 Asset-Light Adjusted EBITDA 

 Year Ended December 31 
2017 
 Operating     Depreciation and   Restructuring   Adjusted  
  Income(1) 
  EBITDA  

  Amortization(2)   

Charges(3) 

 $   18,801    $ 
 3,324   
 $   22,125    $ 

(in thousands) 

$ 
 13,090 
 1,089         
  $ 
 14,179 

 875 

 875 

$  32,766   
 4,413   
  $  37,179   

 —         

 Year Ended December 31 
2016(4) 
 Operating     Depreciation and  Restructuring   Adjusted 
  Income(1) 
  EBITDA 

  Amortization(2)   

Charges(3) 

 $ 

 $ 

 6,864    $ 
 2,425   
 9,289    $ 

(in thousands) 

 13,612 
$ 
 1,210          
  $ 
 14,822 

 8,038 

 245         

$  28,514 
 3,880 
  $  32,394 

 8,283 

 Year Ended December 31 
2015(4) 
 Operating    Depreciation and  Adjusted  
  Income(1)    Amortization(2)    EBITDA  
(in thousands) 

ArcBest 
FleetNet 

 Asset-Light Adjusted EBITDA 

 $   20,792    $ 
 2,954   
 $   23,746    $ 

 12,886 
 1,119         
 14,005 

$  33,678 

 4,073      

  $  37,751 

(1)  The calculation of Adjusted EBITDA as presented in this table begins with operating income, as other income (costs), income 
taxes,  and  net  income  are  reported  at  the  consolidated  level  and  not  included  in  the  operating  segment  financial  information 
evaluated by management to make operating decisions. Consolidated Adjusted EBITDA is reconciled to consolidated net income 
in the Consolidated Results section of Results of Operations. 

(2)  For the ArcBest segment, depreciation and amortization includes amortization of acquired intangibles of $4.3 million, $4.0 million, 
and  $3.7 million  in  2017,  2016,  and  2015,  respectively,  and  amortization  of  acquired  software  of  $2.7 million,  $4.3 million, 
$4.5 million in 2017, 2016, and 2015, respectively. 

(3)  Restructuring costs relate to the realignment of our corporate structure. 
(4)  Certain  restatements  have  been  made  to  the  prior  year’s  operating  segment  data  to  conform  to  the  current  year  presentation, 

reflecting the realignment of our corporate structure. 

51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
    
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
    
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
  
 
 
 
 
 
Seasonality 

Our operations are impacted by seasonal fluctuations which affect tonnage, shipment levels, and demand for our services 
and, consequently, revenues and operating results. Freight shipments and operating costs of our Asset-Based and ArcBest 
segments can be adversely affected by inclement weather conditions. The second and third calendar quarters of each year 
usually have the highest tonnage levels, while the first quarter generally has the lowest, although other factors, including 
the state of the U.S. and global economies, may influence quarterly freight tonnage levels.  

Expedite shipments of the ArcBest segment may decline during winter months because of post-holiday slowdowns but 
can be subject to short-term increases depending on the impact of weather disruptions to customers’ supply chains. Plant 
shutdowns  during  summer  months  may  affect  shipments  for  automotive  and  manufacturing  customers  of  the  ArcBest 
segment, but severe weather events can result in higher demand for expedited services. Moving services of the ArcBest 
segment are impacted by seasonal fluctuations, generally resulting in higher business levels in the second and third quarters 
as the demand for household goods moving services is typically stronger in the summer months. Shipment volumes of the 
ArcBest segment’s Truckload-Dedicated service offering, which was acquired in September 2016, are typically highest in 
the third and fourth calendar quarters of each year. Seasonal fluctuations are less apparent in the operating results of the 
Truckload and Truckload-Dedicated services of the ArcBest segment than in the industry as a whole because of business 
growth, including acquisitions, in this service offering of the segment. 

Emergency  roadside  service  events  of  the  FleetNet  segment are  favorably impacted  by  severe  weather  conditions  that 
affect commercial vehicle operations and the segment’s results of operations will be influenced by seasonal variations in 
service event volume. 

Effects of Inflation 

Generally, inflationary increases in labor and fuel costs as they relate to our Asset-Based operations have historically been 
mostly  offset  through  price  increases  and  fuel  surcharges.  In  periods  of  increasing  fuel  prices,  the  effect  of  higher 
associated fuel surcharges on the overall price to the customer influences our ability to obtain increases in base freight 
rates. In addition, certain nonstandard arrangements with some of our customers have limited the amount of fuel surcharge 
recovered. The timing and extent of base price increases on our Asset-Based revenues may not correspond with contractual 
increases  in  wage  rates  and  other  inflationary  increases  in  cost  elements  and,  as  a  result,  could  adversely  impact  our 
operating results. 

In addition, partly as a result of inflationary pressures, our revenue equipment (tractors and trailers) have been and will 
very likely continue to be replaced at higher per unit costs, which could result in higher depreciation charges on a per-unit 
basis; however, in recent periods, improved mileage and lower maintenance costs on newer equipment have partially offset 
increases in depreciation expense. We consider these costs in setting our pricing policies, although the overall freight rate 
structure is governed by market forces based on value provided to the customer. The Asset-Based segment’s ability to 
fully offset inflationary and contractual cost increases can be challenging during periods of recessionary and uncertain 
economic conditions. 

Generally, inflationary increases in labor and operating costs regarding our Asset-Light operations have historically been 
offset through price increases. The pricing environment, however, generally becomes more competitive during economic 
downturns, which may, as it has in the past, affect the ability to obtain price increases from customers. 

In  addition  to  general  effects  of  inflation,  the  motor  carrier freight  transportation  industry  faces  rising  costs  related  to 
compliance with government regulations on safety, equipment design and maintenance, driver utilization, emissions, and 
fuel economy. 

52 

 
 
 
 
 
 
 
 
 
Environmental and Legal Matters 

We are subject to federal, state, and local environmental laws and regulations relating to, among other things: emissions 
control,  transportation  or  handling  of  hazardous  materials,  underground  and  aboveground  storage  tanks,  stormwater 
pollution prevention, contingency planning for spills of petroleum products, and disposal of waste oil. We may transport 
or arrange for the transportation of hazardous materials and explosives, and we operate in industrial areas where truck 
service  centers  and  other  industrial  activities  are  located  and  where  groundwater  or  other  forms  of  environmental 
contamination could occur. See Note O to our consolidated financial statements included in Part II, Item 8 of this Annual 
Report on Form 10-K for further discussion of the environmental matters to which we are subject and the reserves we 
currently have recorded in our consolidated financial statements for amounts related to such matters. 

We are involved in various legal actions, the majority of which arise in the ordinary course of business. We maintain 
liability insurance against certain risks arising out of the normal course of our business, subject to certain self-insured 
retention limits. We routinely establish and review the adequacy of reserves for estimated legal, environmental, and self-
insurance  exposures.  While  management  believes  that  amounts  accrued  in  the  consolidated  financial  statements  are 
adequate, estimates of these liabilities may change as circumstances develop. Considering amounts recorded, routine legal 
matters are not expected to have a material adverse effect on our financial condition, results of operations, or cash flows. 

Information Technology and Cybersecurity 

We  depend  on  the  proper  functioning  and  availability  of  our  information  systems,  including  communications,  data 
processing, financial, and operating systems and proprietary software programs, that are integral to the efficient operation 
of our business. Cybersecurity attacks and other cyber incidents that impact the availability, reliability, speed, accuracy, 
or other proper functioning of these systems or that result in confidential data being compromised could have a significant 
impact on our operations. We utilize certain software applications provided by third parties, or provide underlying data 
which is utilized by third parties who provide certain outsourced administrative functions, either of which may increase 
the risk of a cybersecurity incident. Although we strive to carefully select our third-party vendors, we do not control their 
actions and any problems caused by these third parties, including cyber attacks and security breaches at a vendor, could 
adversely  affect  our  ability  to  provide  service  to  our  customers  and  otherwise  conduct  our  business.  Our  information 
systems  are  protected  through  physical  and  software  safeguards  as  well  as  backup  systems  considered  appropriate  by 
management. However, it is not practicable to protect against the possibility of power loss, telecommunications failures, 
cybersecurity attacks, and other cyber events in every potential circumstance that may arise. To mitigate the potential for 
such  occurrences  at  our  corporate  headquarters,  we  have  implemented  various  systems,  including  redundant 
telecommunication facilities; replication of critical data to an offsite location; a fire suppression system to protect our on-
site data center; and electrical power protection and generation facilities. We also have a catastrophic disaster recovery 
plan and alternate processing capability available for our critical data processes in the event of a catastrophe that renders 
our corporate headquarters unusable. 

Our business interruption and cyber insurance would offset losses up to certain coverage limits in the event of a catastrophe 
or certain cyber incidents; however, losses arising from a catastrophe or significant cyber incident would likely exceed our 
insurance  coverage  and  could  have  a  material  adverse  impact  on  our  results  of  operations  and  financial  condition. 
Furthermore,  a  significant  cyber  incident,  including  denial  of  service,  system  failure,  security  breach,  intentional  or 
inadvertent acts by employees, disruption by malware, or other damage, could interrupt or delay our operations, damage 
our  reputation,  cause  a  loss  of  customers,  cause  errors  or  delays  in  financial  reporting,  expose  us  to  a  risk  of  loss  or 
litigation, and/or cause us to incur significant time and expense to remedy such event. We have experienced incidents 
involving attempted denial of service attacks, malware attacks, and other events intended to disrupt information systems, 
wrongfully obtain valuable information, or cause other types of malicious events that could have resulted in harm to our 
business. To date, the systems employed have been effective in identifying these types of events at a point when the impact 
on our business could be minimized. We must continuously monitor and develop our information technology networks 
and infrastructure to prevent, detect, address, and mitigate the risk of unauthorized access, misuse, computer viruses, and 
other events that could have a security impact. We have made and continue to make significant financial investments in 
technologies  and  processes  to  mitigate  these  risks.  We  also  provide  employee  awareness  training  around  phishing, 
malware, and other cyber risks. Management is not aware of any cybersecurity incident that has had a material effect on 
our operations, although there can be no assurances that a cyber incident that could have a material impact to our operations 
could not occur. 

53 

 
 
 
 
 
 
LIQUIDITY AND CAPITAL RESOURCES 

Our primary sources of liquidity are unrestricted cash, cash equivalents, and short-term investments, cash generated by 
operations, and borrowing capacity under our revolving credit facility or accounts receivable securitization program. 

Cash Flow and Short-Term Investments 

Components of cash and cash equivalents, short-term investments, and restricted cash were as follows: 

Cash and cash equivalents(1) 
Short-term investments, primarily FDIC-insured certificates of deposit 
Total unrestricted 
Restricted cash(2) 

Total(3) 

2017 

2015 

 Year Ended December 31 
2016 
(in thousands) 
  $  120,772   $  114,280   $  164,973  
 61,597  
    226,570  
 1,384  
  $  177,173   $  172,080   $  227,954  

 56,838  
    171,118  
 962  

 56,401  
    177,173  
 —  

(1)  Cash equivalents consist of money market funds and variable rate demand notes. 
(2)  Restricted cash represents cash deposits pledged as collateral for outstanding letters of credit in support of workers’ compensation 

and third-party casualty claims liabilities (see Financing Arrangements in this section of MD&A). 

(3)  Cash, variable rate demand notes, and certificates of deposit are recorded at cost plus accrued interest, which approximates fair 
value. Money market funds are recorded at fair value based on quoted prices. At December 31, 2017, 2016, and 2015, cash and 
cash equivalents of $61.1 million, $39.9 million, and $69.9 million, respectively, were not FDIC insured. 

2017 Compared to 2016 
Cash, cash equivalents, and short-term investments increased $5.1 million from December 31, 2016 to December 31, 2017. 
During 2017, cash provided by operations of $151.9 million and $10.0 million of borrowings under the accounts receivable 
securitization program was used to repay $68.9 million of notes payable and capital leases; fund $61.5 million of capital 
expenditures,  net  of  proceeds  from  asset  sales  (and  an  additional  $84.2 million  of  revenue  equipment  purchases  were 
financed  with  notes  payable);  fund  $9.8 million  of  internally  developed  software;  pay  dividends  of  $8.3 million  on 
common stock; and purchase $6.0 million of treasury stock. 

Cash provided by operating activities during 2017 was $40.0 million above 2016 primarily due to improved operating 
results. The comparison was also impacted by a $3.3 million gain on the sale of real estate during 2016. A contribution of 
$13.4 million was made to the nonunion defined benefit pension plan during 2016. Cash provided by operating activities 
for the year ended December 31, 2017 included state and foreign income tax payments, net of refunds of federal and state 
income taxes, of $4.2 million, compared to refunds of federal and state income taxes, net of state and foreign income tax 
payments, of $8.2 million for the year ended December 31, 2016. 

2016 Compared to 2015 
Our unrestricted cash, cash equivalents, and short-term investments decreased $55.5 million from December 31, 2015 to 
December  31,  2016.  During  2016,  cash  provided  by  operations  of  $111.9  million  and  cash  on  hand  was  used  to  fund 
$59.5 million  of  capital  expenditures,  net  of  proceeds  from  asset  sales  (and  an  additional  $83.4 million  of  revenue 
equipment purchases were financed with notes payable); repay $52.2 million of notes payable and capital leases; fund the 
acquisition of a privately-owned business for net cash consideration of $24.8 million, of which $8.0 million was held in 
escrow relating to the contingent consideration to be paid over two years upon the achievement of certain financial targets; 
fund  $10.5  million  of  internally  developed  software;  purchase  $9.5  million  of  treasury  stock;  and  pay  dividends  of 
$8.3 million on common stock. 

Our  cash  provided  by  operating  activities  during  2016  was  $37.2  million  below  2015  primarily  due  to  our  operating 
performance.  We  made  a  contribution  to  our  nonunion  defined  benefit  pension  plan  of  $13.4 million  during  2016, 
compared to $0.1 million in 2015. 

Financing Arrangements 

Our financing arrangements are discussed further in Note G to our consolidated financial statements included in Part II, 
Item 8 of this Annual Report on Form 10-K. 

54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
    
    
  
 
  
  
 
  
  
  
 
 
  
  
  
 
 
 
 
 
 
 
 
Credit Facility 
We have a revolving credit facility (the “Credit Facility”) under our second amended and restated credit agreement which 
was amended and extended in July 2017 (the “Credit Agreement”) to increase the initial maximum credit amount of our 
Credit Facility, increase the additional revolving commitments or incremental term loans we may request, and extend the 
maturity date of the facility. Our Credit Facility has an initial maximum credit amount of $200.0 million, including a swing 
line facility in an aggregate amount of up to $20.0 million and a letter of credit sub-facility providing for the issuance of 
letters  of  credit  up  to  an  aggregate  amount  of  $20.0 million.  We  may  request  additional  revolving  commitments  or 
incremental term loans thereunder up to an aggregate additional amount of $100.0 million, subject to certain additional 
conditions as provided in the Credit Agreement. Principal payments under the Credit Facility are due upon maturity of the 
facility on July 7, 2022; however, borrowings may be repaid at our discretion in whole or in part at any time, without 
penalty, subject to required notice periods and compliance with minimum prepayment amounts. The Credit Agreement 
includes  certain  conditions,  including  limitations  on  incurrence  of  debt.  As  of  December  31,  2017,  we  had  available 
borrowing capacity of $130.0 million under our Credit Facility. 

Interest Rate Swap 
We have a five-year interest rate swap agreement with a $50.0 million notional amount maturing on January 2, 2020. 
Under the interest rate swap agreement, we receive floating-rate interest amounts based on one-month LIBOR in exchange 
for fixed-rate interest payments of 1.85% over the life of the agreement. The interest rate swap mitigates interest rate risk 
by effectively converting $50.0 million of borrowings under our Credit Facility from variable-rate interest to fixed-rate 
interest with a per annum rate of 3.35% based on the margin of the Credit Facility as of December 31, 2017. The fair value 
of the interest rate swap asset of $0.1 million and liability of $0.5 million was recorded in other long-term assets and other 
long-term liabilities in the consolidated balance sheet at December 31, 2017 and 2016, respectively.  

In June 2017, we entered into a second forward-starting interest rate swap agreement with a $50.0 million notional amount 
which will start on January 2, 2020 upon maturity of the current interest rate swap agreement, and mature on June 30, 2022. 
Under the swap agreement we will receive floating-rate interest amounts based on one-month LIBOR in exchange for 
fixed-rate interest payments of 1.99% over the life of the agreement. The interest rate swap mitigates interest rate risk by 
effectively converting $50.0 million of borrowings under the Credit Facility from variable-rate interest to fixed-rate interest 
with a per annum rate of 3.49% based on the margin of the Credit Facility as of December 31, 2017. The fair value of the 
interest  rate  swap  asset  of  $0.4  million  was  recorded  in  other  long-term  assets  in  the  consolidated  balance  sheet  at 
December 31, 2017. 

Accounts Receivable Securitization Program 
Our accounts receivable securitization program, which matures on April 1, 2020, provides cash proceeds of $125.0 million 
and has an accordion feature allowing us to request additional borrowings up to $25.0 million, subject to certain conditions. 
Under this program, certain of our subsidiaries continuously sell a designated pool of trade accounts receivables to a wholly 
owned subsidiary which, in turn, may borrow funds on a revolving basis. During 2015, we borrowed $35.0 million and in 
April  2017  we  borrowed  an  additional  $10.0  million  under  the  accounts  receivable  securitization  program  to  provide 
additional funds for investing in our subsidiaries’ capital needs and to maintain flexibility for our growth initiatives. It is 
possible that a financial ratio calculated under our accounts receivable securitization program could trigger an amortization 
event in the near term; however, we have the ability to amend the triggering events to avoid a breach of the financial 
covenant. 

The accounts receivable securitization program includes a provision under which we may request, and the letter of credit 
issuer may issue, standby letters of credit, primarily in support of workers’ compensation and third-party casualty claims 
liabilities in various states in which we are self-insured. The outstanding standby letters of credit reduce the availability of 
borrowings under the program. As of December 31, 2017, we had available borrowing capacity of $62.3 million under the 
accounts receivable securitization program. 

Letter of Credit Agreements and Surety Bond Programs 
As of December 31, 2017, we had letters of credit outstanding of $18.3 million (including $17.7 million issued under the 
accounts receivable securitization program). We have programs in place with multiple surety companies for the issuance 
of surety bonds in support of our self-insurance program. As of December 31, 2017, surety bonds outstanding related to 
our self-insurance program totaled $60.4 million. 

55 

 
 
 
 
 
 
 
Notes Payable and Capital Leases 
We financed the purchase of certain revenue equipment related to our Asset-Based operations through promissory note 
arrangements, including $84.2 million during 2017. We intend to utilize promissory note arrangements and will consider 
utilizing capital lease agreements to finance future purchases of certain revenue equipment, provided such financing is 
available and the terms are acceptable to us. 

Contractual Obligations 

The following table provides our aggregate annual contractual obligations as of December 31, 2017: 

Payments Due by Period 
(in thousands) 
1-3 
Years 

     Less Than     
1 Year 

3-5 
Years 

    More Than  
5 Years 

Total 

Balance sheet obligations: 
Credit Facility, including interest(1)(2) 
Interest rate swap(1)(3) 
Accounts receivable securitization borrowings, including 
interest(1)(4) 
Notes payable, including fixed-rate interest(1)(5) 
Capital lease obligations, including fixed-rate interest(6) 
Postretirement health expenditures(7) 
Deferred salary distributions(8) 
Supplemental benefit plan distributions(9) 
Voluntary savings plan distributions(10) 
Off-balance sheet obligations: 
Operating lease obligations, including interest(11) 
Purchase obligations(12) 
Total 

  $ 

 81,694   $ 
 (516) 

 2,329   $ 
 35  

 5,277   $   74,088   $ 
 (302) 

 (249) 

 47,977  
   161,213  
 509  
 10,373  
 4,139  
 4,249  
 2,355  

 1,223  
 65,036  
 234  
 753  
 617  
 —  
 1,467  

 46,754  
 61,251  
 267  
 1,706  
 1,059  
 3,107  
 272  

 —  
 34,522  
 8  
 1,965  
 626  
 —  
 480  

 —  
 —  

 —  
 404  
 —  
 5,949  
 1,837  
 1,142  
 136  

 60,540  
 26,566  

 5,231  
 —  
  $   399,099   $  112,411   $  148,191   $  123,798   $   14,699  

 17,734  
 22,983  

 25,257  
 3,543  

 12,318  
 40  

(1)  See the Financing Arrangements section of Liquidity and Capital Resources for further description of this obligation. 

(2)  The Credit Facility matures on July 7, 2022 with interest payments paid monthly and principal due at maturity. Future payments 
due  under  the  Credit  Facility  are  calculated  using  variable  interest  rates  based  on  the  LIBOR  swap  curve,  plus  the  anticipated 
applicable margin. 

(3)  Amounts represent fixed interest payments net of estimated income from the interest rate swap based on the LIBOR swap curve. 

(4)  Amounts represent estimated payments due for the $45.0 million borrowed under the accounts receivable securitization program. 
Future payments due are calculated using variable interest rates based on the LIBOR swap curve, plus the anticipated applicable 
margin. 

(5)  Amounts represent future payments due under notes payable obligations, which relate primarily to revenue equipment. 

(6)  Capital  lease  obligations  relate  primarily  to  service  center  facilities  in  our  Asset-Based  segment.  The  future  minimum  rental 
commitments of lease obligations are presented exclusive of executory costs such as insurance, maintenance, and taxes. The capital 
lease  agreements  contain  rental  adjustment  clauses  for  which  the  maximum  amounts  have  been  included  in  the  contractual 
obligations presented. 

(7)  We sponsor an insured postretirement health benefit plan that provides supplemental medical benefits and dental and vision care 
to certain executive officers. Amounts represent estimated projected payments, net of retiree premiums, related to postretirement 
health benefits for the next ten years. These projected amounts are subject to change based upon increases and other changes in 
premiums  and  medical  costs  and  continuation  of  the  plan  for  current  participants.  The  accumulated  benefit  obligation  of  the 
postretirement health benefit plan accrued in the consolidated balance sheet totaled $24.1 million as of December 31, 2017.  

(8)  We  have  deferred  salary  agreements  with  certain  of  our  employees.  The  projected  deferred  salary  agreement  distributions  are 
subject to change based upon assumptions for projected salaries and retirements, deaths, disabilities, or early retirement of current 
employees.  Liabilities  for  deferred  salary  agreements  accrued  in  the  consolidated  balance  sheet  totaled  $2.9  million  as  of 
December 31, 2017.  

56 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
        
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
(9)  We have an unfunded supplemental benefit plan (“SBP”) for the purpose of supplementing benefits under the nonunion defined 
benefit pension plan for certain executive officers. The amounts and dates of distributions in future periods are dependent upon 
actual retirement dates of eligible officers and other events and factors. The accumulated benefit obligation of the SBP accrued in 
the consolidated balance sheet totaled $3.9 million as of December 31, 2017. 

(10)  We maintain a Voluntary Savings Plan (“VSP”), a nonqualified deferred compensation plan for the benefit of certain executives. 
As of December 31, 2017, VSP related assets totaling $2.4 million were included in other assets with a corresponding amount 
recorded  in  other  liabilities.  Elective  distributions  anticipated  under  this  plan  are  presented.  Future  distributions  are  subject  to 
change for retirement, death, disability, or timing of distribution elections by plan participants. 

(11)  While we own the majority of our larger service centers, distribution centers, and administrative offices, we lease certain facilities 
and equipment. As of December 31, 2017, we had future minimum rental commitments, net of noncancelable subleases, totaling 
$56.6 million for facilities and $4.0 million for equipment. The future minimum rental commitments are presented exclusive of 
executory costs such as insurance, maintenance, and taxes. 

(12)  Purchase obligations include authorizations to purchase and binding agreements with vendors relating to software, certain service 
contracts,  other  equipment,  and  other  items  for  which  amounts  were  not  accrued  in  the  consolidated  balance  sheet  as  of 
December 31, 2017.  

Based upon currently available actuarial information, which is subject to change upon completion of the 2018 actuarial 
valuation of the plan, and excluding the impact of funding for plan termination, we do not expect to have cash outlays for 
required minimum contributions to our nonunion defined benefit pension plan in 2018. The plan had an adjusted funding 
target attainment percentage (“AFTAP”) of 107.8% as of the January 1, 2017 valuation date. The AFTAP is determined 
by measurements prescribed by the Internal Revenue Code (the “IRC”), which differ from the funding measurements for 
financial statement reporting purposes. As of December 31, 2017, the nonunion defined benefit pension plan was 90.8% 
funded on a projected benefit obligation basis (see Note I to our consolidated financial statements included in Part II, Item 
8 of this Annual Report on Form 10-K). 

As previously disclosed within the Consolidated Results of the Results of Operations section of MD&A, an amendment 
was  executed  in  November  2017  to  terminate  the  nonunion  defined  benefit  pension  plan  with  an  effective  date  of 
December 31, 2017. We may be required to fund the plan prior to the final distribution of benefits to plan participants, the 
amount of which will be determined by the plan’s actuary. Based on currently available information provided by the plan’s 
actuary,  we  estimate  cash  funding  of  approximately  $10.0  million  and  noncash  pension  settlement  charges  of 
approximately $20.0 million in 2018, although there can be no assurances in this regard. The final pension settlement 
charges and the actual amount we will be required to contribute to the plan to fund benefit distributions in excess of plan 
assets cannot be determined at this time, as the actual amounts are dependent on various factors, including final benefit 
calculations, the benefit elections made by plan participants, interest rates, the value of plan assets, and the cost to purchase 
an annuity contract to settle the pension obligation related to benefits for which participants elect to defer payment until a 
later date. Although the timing is not certain, we will likely make the cash contributions required to fund the plan upon 
termination in the second half of 2018. 

ABF  Freight  System,  Inc.  and  certain  other  subsidiaries  reported  in  our  Asset-Based  operating  segment  contribute  to 
multiemployer health, welfare, and pension plans based generally on the time worked by their contractual employees, as 
specified  in  the  collective  bargaining  agreement  and  other  supporting  supplemental  agreements  (see  Note  I  to  our 
consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K). 

As  of  December  31,  2017,  $7.0  million  estimated  fair  value  of  outstanding  contingent  consideration  related  to  the 
September 2016  acquisition  of  LDS  was  recorded  in  accrued  expenses.  We  had  $8.0 million  held  in  escrow  for  the 
contingent consideration that was recorded in other current assets as of December 31, 2017, of which $3.5 million was 
paid in January 2018. The liability for contingent consideration is remeasured at each quarterly reporting period and any 
change in fair value as a result of the recurring assessments is recognized in operating income. (See Note A and Note C to 
our consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K). 

57 

 
 
 
 
 
 
 
 
Capital Expenditures 

The following table sets forth our historical capital expenditures for the periods indicated below: 

Capital expenditures, gross including notes payable and capital leases  
Less financing from notes payable and capital lease obligations 
Capital expenditures, net of notes payable and capital leases 
Less proceeds from asset sales 

Total capital expenditures, net 

2017 

 Year Ended December 31 
2016 
(in thousands) 

2015 

  $ 

  $ 

 149,951   $ 
 84,170  
 65,781  
 4,279  
 61,502   $ 

 151,637   $ 
 83,366  
 68,271  
 8,804  
 59,467   $ 

 159,017  
 80,592  
 78,425  
 6,639  
 71,786  

For  2018,  our  total  capital  expenditures,  including  amounts  financed,  are  estimated  to  range  from  $155.0  million  to 
$165.0 million,  net  of  asset  sales.  These  2018  estimated  capital  expenditures  include  revenue  equipment  purchases  of 
$100.0 million primarily for our Asset-Based operations. The remainder of 2018 expected capital expenditures includes 
costs  of  other  facility  and  handling  equipment  for  our  Asset-Based  operations  and  technology  investments  across  the 
enterprise. The timing and actual amount of our capital investments are highly dependent on the outcome of ABF Freight, 
Inc.’s  collective  bargaining  agreement  with  the  IBT,  the  terms  of  which  are  currently  being  negotiated  for  the  period 
subsequent to March 31, 2018. We have the flexibility to adjust planned 2018 capital expenditures as business levels and 
results  of  union  labor  negotiations  dictate.  Depreciation  and  amortization  expense  is  estimated  to  be  in  a  range  of 
$100.0 million to $105.0 million in 2018. 

Other Liquidity Information 

Cash,  cash  equivalents,  and  short-term  investments  totaled  $177.2 million  at  December 31, 2017.  We  generated 
$151.9 million,  $111.9 million,  and  $149.1  million  of  operating  cash  flow  during  2017,  2016,  and  2015,  respectively. 
General economic conditions, along with competitive market factors and the related impact on our business, primarily the 
tonnage and pricing levels that the Asset-Based segment receives for its services, could affect our ability to generate cash 
from operations and maintain cash, cash equivalents, and short-term investments on hand as operating costs increase. Our 
Credit  Facility  and  accounts  receivable  securitization  program  provide  available  sources  of  liquidity  with  flexible 
borrowing and payment options. We believe these agreements provide borrowing capacity options necessary for growth 
of our businesses. We believe existing cash, cash equivalents, short-term investments, cash generated by operations, and 
amounts available under our Credit Agreement or accounts receivable securitization program will be sufficient to meet 
our  liquidity  needs,  including  financing  potential  acquisitions  and  the  repayment  of  amounts  due  under  our  financing 
arrangements as disclosed in the Contractual Obligations table of Liquidity and Capital Resources, for the foreseeable 
future. Notes payable, capital leases, and other secured financing may also be used to fund capital expenditures, provided 
that such arrangements are available and the terms are acceptable to us. 

During 2017, we continued to take actions to enhance shareholder value with our quarterly dividend payments and treasury 
stock  purchases.  On  January  26,  2018,  our  Board  of  Directors  declared  a  dividend  of  $0.08  per  share  payable  to 
stockholders of record as of February 9, 2018. We expect to continue to pay quarterly dividends on our common stock in 
the foreseeable future, although there can be no assurance in this regard since future dividends will be at the discretion of 
the  Board  of  Directors  and  are  dependent  upon  our  future  earnings,  capital  requirements,  and  financial  condition, 
contractual restrictions applying to the payment of dividends under our Credit Agreement (see Note G to the Company’s 
consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K), and other factors.  

We have a program in place to repurchase our common stock in the open market or in privately negotiated transactions 
(see Note J to the consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K). The 
program has no expiration date but may be terminated at any time at the Board of Directors’ discretion. Repurchases may 
be made using cash reserves or other available sources. During 2017, we purchased 286,179 shares of our common stock 
for an aggregate cost of $6.0 million, leaving $31.7 million available for repurchase under the current buyback program. 

As  of  December  2017,  approximately  83%  of  Asset-Based  employees  were  covered  under  a  collective  bargaining 
agreement  with  the  IBT,  which  extends  through  March  31,  2018.  Contract  negotiations  for  the  period  subsequent  to 
March 31, 2018 began in January 2018 and are in progress. The negotiation of terms of the collective bargaining agreement 
is a very complex process. The terms of future collective bargaining agreements or the inability to agree on acceptable 
terms  for  the  next  contract  period  prior  to  the  expiration  of  ABF  Freight’s  current  agreement  could  result  in  a  work 

58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
    
    
  
 
 
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
 
 
 
stoppage, the loss of customers, or other events that could have a material adverse effect on the Company’s competitive 
position, results of operations, cash flows, and financial position in 2018 and subsequent years. In the event of a work 
stoppage, the Company plans to meet its liquidity needs primarily through existing liquidity, cash flows from its Asset-
Light operations, available net working capital, amounts available under our Credit Agreement or accounts receivable 
securitization program, and reduction of spending levels.  

Financial Instruments 

We have not historically entered into financial instruments for trading purposes, nor have we historically engaged in a 
program for fuel price hedging. No such instruments were outstanding as of December 31, 2017 or 2016. We have  interest 
rate  swap  agreements  in  place  which  are  discussed  in  the  Financing  Arrangements  section  of  Liquidity  and  Capital 
Resources. 

Balance Sheet Changes 

Accounts Receivable 
Accounts receivable, less allowances, increased $18.4 million from December 31, 2016 to December 31, 2017, primarily 
reflecting slower collections on outstanding receivables and ArcBest Asset-Light higher business levels in December 2017 
versus December 2016. 

Accrued Expenses 
Accrued expenses increased $12.5 million from December 31, 2016 to December 31, 2017, primarily due to differences 
in the timing of payroll disbursements at each year end, an increase in third-party casualty claims liabilities, higher accruals 
related to contributions to the defined contribution plan and certain incentive accruals related to our improved operating 
performance. 

Off-Balance Sheet Arrangements 

At  December  31,  2017,  our  off-balance  sheet  arrangements  of  $87.1  million  included  purchase  obligations  and  future 
minimum  rental  commitments  under  operating  lease  agreements,  primarily  for  service  center  facilities,  net  of 
noncancelable subleases, as disclosed in the Contractual Obligations section of Liquidity and Capital Resources. 

We have no investments, loans, or any other known contractual arrangements with unconsolidated special-purpose entities, 
variable interest entities, or financial partnerships and had no outstanding loans with our executive officers or directors. 

INCOME TAXES 

Our effective tax benefit rate was 15.8% of pre-tax income for 2017, and our effective tax rate was 34.1% and 38.3% of 
pre-tax  income  for  2016  and  2015,  respectively.  The  difference  between  our  effective  tax  benefit  rate  and  the  federal 
statutory rate for 2017 primarily results from the impact of the Tax Cuts and Jobs Act, as discussed below. Additionally, 
a portion of the difference results from state income taxes, the effect of changes in the cash surrender value of life insurance, 
life  insurance  proceeds,  non-deductible  expenses,  and  the  adoption  of  ASC  Topic  718,  Compensation  –  Stock 
Compensation, in first quarter 2017, which requires the income tax effects of awards to be recognized in the statement of 
operations when awards vest or are settled. The difference between our effective tax rate and the federal statutory rate for 
2016 primarily results from state income taxes, the effect of changes in the cash surrender value of life insurance, life 
insurance proceeds, the alternative fuel tax credit, and non-deductible expenses. The difference between our effective tax 
rate and the federal statutory rate for 2015 primarily results from state income taxes, non-deductible expenses, and the 
alternative fuel tax credit, as there was little or no impact from changes in the cash surrender value of life insurance and 
life insurance proceeds in 2015.  

On December 22, 2017, H.R. 1/Public Law 115-97 which includes tax legislation titled Tax Cuts and Jobs Act (the “Tax 
Reform Act”) was signed into law. Effective January 1, 2018, the Tax Reform Act reduces the U.S. federal corporate tax 
rate from 35% to 21%, requires companies to pay a one-time transition tax on earnings of foreign subsidiaries that were 
previously tax deferred, subjects a U.S. parent shareholder to current tax on its global intangible low-taxed income, and 
establishes a tax on base erosion payments. At December 31, 2017, we have not fully completed our accounting for the 
tax effect of the enactment of the Tax Reform Act. However, as discussed below, we have made a reasonable estimate of 
its effects on our existing current and deferred tax balances. Additionally, at December 31, 2017, we have provisionally 

59 

 
 
 
 
 
 
 
 
 
 
 
determined, based on the limited guidance available at this time, that we will not be impacted by the one-time transition 
tax on earnings of foreign subsidiaries, the tax on global intangible low-taxed income, or the tax on base erosion payments. 
In all cases, we will continue to make and refine our calculations as additional analysis is completed and as additional 
guidance is provided regarding the Tax Reform Act. 

Due to the fact that our current fiscal tax year which ends February 28, 2018 includes the effective date of the rate change, 
we are required to calculate taxes by applying a blended rate to the taxable income for the current taxable year ending 
February 28, 2018. The blended rate is calculated based on the ratio of days in the fiscal year prior to and after the effective 
date of the rate change. In computing total tax expense for 2017, we applied a 35% federal statutory rate to the two months 
ended February 28, 2017, and applied the blended rate of 32.74% to the ten months ended December 31, 2017. In doing 
so, we realized a provisional current tax benefit of $1.3 million at December 31, 2017, as a result of the Tax Reform Act. 

At December 31, 2017, we remeasured deferred tax assets and liabilities based on the rate in which they are expected to 
reverse in the future. Existing deferred tax assets and liabilities at December 31, 2017 that were reasonably estimated to 
reverse in the tax year ending February 28, 2018 were remeasured at a rate of 32.74%. Existing deferred tax assets and 
liabilities at December 31, 2017 that were reasonably estimated to reverse after the tax year ending February 28, 2018 
were remeasured at a rate of 21.0%. As a result, we recognized a provisional deferred tax benefit in continuing operations 
of $24.5 million at December 31, 2017. 

For 2018, the effective tax rate will depend largely on pre-tax income levels, additional effects of tax reform, as well as 
benefits or deficiencies recognized in the income statement upon settlement of stock-based payment awards. Additionally, 
the effective tax rate will be impacted by the alternative fuel tax credit which was retroactively extended to December 31, 
2017  by  H.R.  1892,  the  “Bipartisan  Budget  Act  of  2018,”  which  was  signed  into  law  on  February  9,  2018.  Our  U.S. 
statutory  tax  rate  is  32.74%  for  the  two  months  ended  February  28,  2018,  and  21.0%  for  the  ten  months  ended 
December 31, 2018. The average state tax rate, net of the associated federal deduction, is approximately 4%. However, 
various factors, including the amount of pre-tax income, may cause the full year 2018 tax rate to vary significantly from 
the statutory rate. Due to the impact of non-deductible expenses, lower levels of pre-tax income result in a higher tax rate 
on income and a lower benefit rate on losses. As pre-tax income or pre-tax losses increase, the impact of non-deductible 
expenses on the overall rate declines.  

At December 31, 2017, we had net deferred tax liabilities after valuation allowances of $43.2 million. After excluding 
$8.3 million of deferred tax liabilities, which were related to indefinite-lived intangible assets, resulting from business 
acquisitions and for which the underlying tax and book basis are not expected to change in the foreseeable future, remaining 
net deferred tax liabilities were $34.9 million.  

Valuation  allowances  for  deferred  tax  assets  totaled  $0.8  million  at  December  31,  2017  and  $0.3  million  at 
December 31, 2016 and 2015. The need for additional valuation allowances is continually monitored by management. 

Financial  reporting  income  differs  significantly  from  taxable  income  because  of  items  such  as  bonus  or  accelerated 
depreciation  for  tax  purposes,  pension  accounting  rules,  and  a  significant  number  of  liabilities  such  as  vacation  pay, 
workers’ compensation reserves, and other reserves, which, for tax purposes, are generally deductible only when paid. For 
the years ended December 31, 2017, 2016 and 2015, financial reporting income exceeded taxable income.  

We made $22.7 million of federal, state, and foreign tax payments during the year ended December 31, 2017 and received 
refunds of $18.5 million of federal, state, and foreign taxes that were paid in prior years.  

Management expects the cash outlays for income taxes will be less than reported income tax expense in 2018 due primarily 
to the effect of 100% expensing of qualified depreciable assets in 2018. As a result of provisions in the Tax Reform Act 
allowing 100% expensing of qualified depreciable assets for 2018 through 2022, and the lower corporate tax rate of 21% 
for 2018 and subsequent years, lower amounts of cash outlays for U.S. income taxes for profitable operations would have 
a favorable impact on liquidity and financial conditions if we continue to be profitable. However, in the event we become 
unprofitable, provisions of the Tax Reform Act eliminating net operating loss carrybacks for 2018 and subsequent years 
would have an adverse impact on liquidity and financial condition. 

60 

 
 
 
 
 
 
 
 
 
CRITICAL ACCOUNTING POLICIES 

The  preparation  of  financial  statements  in  conformity  with  GAAP  requires  management  to  make  estimates  and 
assumptions that affect the amounts reported in the financial statements and accompanying notes. Estimates are based on 
prior experience and other assumptions that management considers reasonable in our circumstances. Actual results could 
differ from those estimates under different assumptions or conditions, which would affect the related amounts reported in 
the financial statements. 

The accounting policies that are “critical” to understanding our financial condition and results of operations and that require 
management to make the most difficult judgments are described as follows. 

Revenue Recognition 
Asset-Based  segment  revenue  is  recognized  based  on  relative  transit  time  in  each  reporting  period  with  expenses 
recognized as incurred through a bill-by-bill analysis used to establish estimates of revenue in transit for recognition in the 
appropriate reporting period. Because the bill-by-bill methodology utilizes the approximate location of the shipment in the 
delivery process to determine the revenue to recognize, management believes it to be a reliable method. For the periods 
presented in this Annual Report on Form 10-K, ArcBest segment revenues are generally recognized based on the delivery 
of the shipment. (See the Recent Accounting Pronouncements section of MD&A for a discussion of changes in revenue 
recognition that are effective for us on January 1, 2018.) Service fee revenue for the FleetNet segment is recognized upon 
response to the service event. Repair revenue and expenses for the FleetNet segment are recognized at the completion of 
the service by third-party vendors.  

Revenue,  purchased  transportation  expense,  and  third-party  service  expenses  are  reported  on  a  gross  basis  for  certain 
shipments and services where we utilize a third-party carrier for pickup, linehaul, delivery of freight, or performance of 
services but remain the primary obligor and assume collection and credit risks. 

Receivable Allowance  
We estimate our allowance for doubtful accounts based on historical write-offs, as well as trends and factors surrounding 
the credit risk of specific customers. In order to gather information regarding these trends and factors, we perform ongoing 
credit evaluations of our customers. The allowance for revenue adjustments is an estimate based on historical revenue 
adjustments and current information regarding trends and business changes. Actual write-offs or adjustments could differ 
from  the  allowance  estimates  due  to  a  number  of  factors.  These  factors  include  unanticipated  changes  in  the  overall 
economic environment or factors and risks surrounding a particular customer. We continually update the history we use 
to make these estimates so as to reflect the most recent trends, factors, and other information available. Accounts receivable 
are  written  off  when  the  accounts  are  turned  over  to  a  collection  agency  or  when  the  accounts  are  determined  to  be 
uncollectible. Actual write-offs and adjustments are charged against the allowances for doubtful accounts and revenue 
adjustments. Management believes this methodology to be reliable in estimating the allowances for doubtful accounts and 
revenue adjustments (collectively our receivable allowance). A 10% increase in the estimate of allowances for doubtful 
accounts and revenue adjustments would have decreased 2017 operating income by $0.8 million on a pre-tax basis. 

Impairment Assessment of Long-Lived Assets 
We review our long-lived assets, including property, plant and equipment and capitalized software, which are held and 
used in our operations, for impairment whenever events or changes in circumstances indicate that the carrying amount of 
the asset may not be recoverable. If such an event or change in circumstances is present, we will estimate the undiscounted 
future cash flows expected to result from the use of the asset and its eventual disposition. If the sum of the undiscounted 
future  cash  flows  is  less  than  the  carrying  amount  of  the  related  assets,  we  will  recognize  an  impairment  loss.  The 
evaluation of future cash flows requires management’s judgment and the use of estimates and assumptions. Assumptions 
require considerable judgment because changes in broad economic factors and industry factors can result in variable and 
volatile values. Economic factors and the industry environment were considered in assessing recoverability of long-lived 
assets, including revenue equipment (primarily tractors and trailers used in our Asset-Based operations and trailers used 
in our Truckload-Dedicated operations). Our strict equipment maintenance schedules have served to mitigate declines in 
the value of revenue equipment.  

During 2016, as part of our corporate restructuring (as discussed further in Note N to our consolidated financial statements 
included in Part II, Item 8 of this Annual Report on Form 10-K), we identified capitalized software applications with no 
future use due to the combination of certain operations within the organization and recorded a non-cash impairment charge 

61 

 
 
 
 
 
 
 
 
of $6.2 million related to acquired software and other applications for the year ended December 31, 2016. The impairment 
charge included the write-down of $5.5 million of acquired software in the ArcBest segment to its fair value, reflecting 
estimated reproduction costs less an obsolescence allowance. 

Income Tax Provision and Valuation Allowances on Deferred Tax Assets 
Management  applies  considerable  judgment  in  estimating  the  consolidated  income  tax  provision,  including  valuation 
allowances on deferred tax assets. The valuation allowance for deferred tax assets is determined by evaluating whether it 
is more likely than not that the benefits of deferred tax assets will be realized through future reversal of existing taxable 
temporary differences, taxable income in carryback years in jurisdictions where carrybacks are available, projected future 
taxable income, or tax-planning strategies. Uncertain tax positions, which also require significant judgment, are measured 
to determine the amounts to be recognized in the financial statements. The income tax provision and valuation allowances 
are further complicated by complex rules administered in multiple jurisdictions, including U.S. federal, state, and foreign 
governments. 

Goodwill and Intangible Assets 
Goodwill  is  recorded  as  the  excess  of  an  acquired  entity’s  purchase  price  over  the  value  of  the  amounts  assigned  to 
identifiable assets acquired and liabilities assumed. As of December 31, 2017, goodwill totaled $108.3 million, of which 
$107.7 million is related to acquisitions in the ArcBest segment. Goodwill is not amortized, but rather is evaluated for 
impairment annually or more frequently if indicators of impairment exist. The annual impairment testing on the goodwill 
balances were performed as of October 1, 2017, and it was determined that the estimated fair value of each of the reporting 
units exceeded the recorded balances by an amount greater than 25% of the carrying value. 

Our  measurement  of  goodwill  impairment  involves  a  comparison  of  the  estimated  fair  value  of  a  reporting  unit  to  its 
carrying value. If the result of this comparison indicates that the fair value of the reporting unit is less than the carrying 
value, an estimate of the current fair values of all assets and liabilities is made to determine the amount of implied goodwill 
(referred to as Step 2 of the goodwill impairment test) and, consequently, the amount of any goodwill impairment. (See 
the Recent Accounting Pronouncements section of MD&A for a discussion of changes in the goodwill impairment test 
that are effective for us on January 1, 2018.) 

The  evaluation  of  goodwill impairment  requires  management’s  judgment  and  the use  of estimates  and assumptions  to 
determine  the  fair  value  of  the  reporting  unit. Assumptions  require  considerable  judgment  because  changes  in  broad 
economic  factors  and  industry  factors  can  result  in  variable  and  volatile  fair  values.  Changes  in  key  estimates  and 
assumptions that impact the fair value of the operations could materially affect the impairment analysis. 

In evaluating goodwill for impairment, the aggregate carrying amount of the reporting unit is compared to its fair value, 
which  is  derived  with  the  assistance  of  a  third-party  valuation  firm  and  utilizing  a  combination  of  valuation  methods, 
including  EBITDA  and  revenue  multiples  (market  approach)  and  the  present  value  of  discounted  cash  flows  (income 
approach). Incorporation of the two methods into the impairment test supported the reasonableness of conclusions reached. 
With the assistance of the valuation firm, we incorporated EBITDA and revenue multiples that were observed for recent 
acquisitions and those of publicly-traded companies which have similar operations. For the 2017 annual impairment tests 
of  goodwill,  market  data  suggests  comparable  companies  are  valued  in  the  0.40  to  0.90  times  revenue  range,  and  the 
EBITDA multiples for our reporting units were in the 6.2 to 8.8 times range. The discounted cash flow models utilized in 
the income approach incorporate discount rates, terminal multiples, and projections of future revenue, operating margins, 
and net capital expenditures. The projections used have changed over time based on historical performance and changing 
business conditions. Assumptions with respect to rates used to discount cash flows are dependent upon market interest 
rates and the cost of capital for us and the industry at a point in time. We include a cash flow period of six years in the 
income approach and an annual revenue growth rate assumption that is generally consistent with average historical trends. 
Changes in cash flow assumptions or other factors that negatively impact the fair value of the operations would influence 
the evaluation. 

As of December 31, 2017, indefinite-lived intangible assets totaled $32.3 million related to the Panther trade name. The 
indefinite-lived intangible assets are also not amortized but rather are evaluated for impairment annually or more frequently 
if indicators of impairment exist. If the carrying amount of the intangible asset exceeds its fair value, an impairment loss 
shall be recognized in an amount equal to that excess. The annual impairment testing on the indefinite-lived intangible 
assets was performed as of October 1, 2017, and it was determined that the fair value of the Panther trade name was greater 
than 10% over the recorded balance.  

62 

 
 
 
 
 
 
 
The  Panther  trade  name  valuation  model  utilizes  the  relief  from  royalty  method,  whereby  the  value  is  determined  by 
calculating the after-tax cost savings associated with owning the trade name and, therefore, not having to pay royalties for 
its use for the remainder of its estimated useful life. The evaluation of intangible asset impairment requires management’s 
judgment and the use of estimates and assumptions to determine the fair value of the indefinite-lived intangible assets. 
Assumptions require considerable judgment because changes in broad economic factors and industry factors can result in 
variable  and  volatile  fair  values.  Changes  in  key  estimates  and  assumptions  that  impact  the  operations  and  resulting 
revenues, royalty rates, and discount rates could materially affect the intangible asset impairment analysis. 

Our finite-lived intangible assets consist primarily of customer relationship intangible assets, which totaled $41.2 million 
net of accumulated amortization as of December 31, 2017, and are amortized over their respective estimated useful lives. 
Finite-lived intangible assets are also evaluated for impairment whenever events or changes in circumstances indicate that 
the carrying value may not be recoverable. In reviewing finite-lived intangible assets for impairment, the carrying amount 
of the asset is compared to the estimated undiscounted future cash flows expected from the use of the asset and its eventual 
disposition. If such cash flows are not sufficient to support the recorded value, an impairment loss to reduce the carrying 
value of the asset to its estimated fair value will be recognized in operating income. Management determined that finite-
lived intangible assets were not impaired as of December 31, 2017. 

In its impairment assessment of goodwill and intangible assets, management also considered the total market capitalization, 
which  was  noted  to  increase  from  the  prior  year  assessment  date.  The  increase  in  our  market  capitalization  as  of 
October 1, 2017 was believed to be attributable to improved operating results, general market conditions and the general 
state of the economy. We believe that there is no basis for adjustment of asset values at this time. 

Nonunion Defined Benefit Pension Expense 
In  June 2013,  we  amended  our  nonunion  defined  benefit  pension  plan,  which  covers  substantially  all  noncontractual 
employees hired before January 1, 2006, to freeze, as of July 1, 2013, the participants’ final average compensation and 
years of credited service upon which the benefits are generally based. In the fourth quarter of 2017, an amendment was 
executed to terminate our nonunion defined benefit pension plan as of December 31, 2017, as further discussed in Note I 
to our consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K. The plan has filed 
for a determination letter from the IRS regarding the qualification of the plan termination. Following receipt of a favorable 
determination letter, benefit election forms will be provided to plan participants and they will have an election window in 
which  they  can  choose  any  form  of  payment  allowed  by  the  plan  for  immediate  commencement  of  payment  or  defer 
payment until a later date. Until a favorable determination letter is received and the benefit election forms are distributed 
to participants, the methodologies for establishing plan assumptions will continue to be consistent with those used prior to 
the amendment to terminate the plan. 

We record quarterly pension settlement expense related to the nonunion defined benefit pension plan when qualifying 
distributions  determined  to  be  settlements  are  expected  to  exceed  the  estimated  total  annual  interest  cost  of  the  plan. 
Pension settlement expense (pre-tax) for the nonunion defined benefit pension plan totaled $4.2 million, $3.0 million, and 
$3.2 million in 2017, 2016, and 2015, respectively. We will continue to incur quarterly settlement expense related to lump-
sum benefit distributions from the nonunion defined benefit pension plan, the amount of which will fluctuate based on the 
amount of lump-sum benefit distributions paid to participants, actual returns on plan assets, and changes in the discount 
rate used to remeasure the projected benefit obligation of the plan upon settlement. 

Nonunion pension expense and liability are estimated based upon a number of assumptions and using the services of a 
third-party actuary. The assumptions with the greatest impact on expense are the expected return on plan assets and the 
rate  used  to  discount  the  plan’s  obligations.  The  assumptions  used  directly  impact  the  net  periodic  benefit  cost  for  a 
particular year. An actuarial gain or loss results when actual experience varies from the assumptions or when there are 
changes in actuarial assumptions. Actuarial gains and losses are not included in net periodic benefit cost in the period 
when they arise but are recognized as a component of other comprehensive income or loss and subsequently amortized as 
a component of net periodic benefit cost over the average remaining service period of the active plan participants beginning 
in the following year. A corridor approach is not used for determining amounts to be amortized. 

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The  following  table  provides  the  key  assumptions  used  for  2017  compared  to  those  we  anticipate  using  for  the  2018 
nonunion pension net periodic benefit cost calculation: 

Discount rate 
Expected return on plan assets 

 Year Ended December 31 
2017(3) 
2018(1)(2) 

 3.1 % 
 1.4 % 

 3.4 % 
 6.5 % 

(1)  The discount rate presented for 2018 was determined at December 31, 2017 and will be used to calculate the first quarter 2018 
nonunion pension expense. The discount rate used to calculate the pension expense for each subsequent quarter in 2018 will be 
determined at the previous quarter-end remeasurement upon each quarterly pension settlement. 
In 2018, plan related expenses will be paid from plan assets held in trust and, accordingly, the expected return on plan assets for 
2018 is stated net of these estimated expenses. 

(2) 

(3)  The  discount  rate  presented  for  2017 was  determined  at  December 31,  2016  and  used  to  calculate  first  quarter  2017  nonunion 
pension credit. The discount rate determined upon each quarterly settlement in 2017 at a rate of 3.4%, 3.2%, and 3.1% was used to 
calculate  the  expense/credit  for  the  second,  third,  and  fourth  quarter  of  2017,  respectively.  The  expected  return  on  plan  assets 
presented was used to determine the pension credit for the first half of 2017, and a 2.5% expected return on plan assets was used 
to determine pension expense for the second half of 2017. 

The discount rate is determined by matching projected cash distributions with the appropriate high-quality corporate bond 
yields in a yield curve analysis to arrive at a single weighted-average rate used to discount the estimated future benefit 
payments to their present value. A lower discount rate results in an increase in the projected benefit obligation when the 
liability  is  remeasured  (at  December  31  of  each  year  or  upon  settlement  at  each  quarter-end,  if  applicable).  A  quarter 
percentage point decrease in the discount rate would increase annual nonunion pension expense, before pension settlement 
expense, by less than $0.1 million on a pre-tax basis.  

We establish the expected rate of return on plan assets by considering the historical returns for the plan’s current investment 
mix and the plan investment advisor’s range of expected returns for the plan’s current investment mix. A more conservative 
approach has been taken to minimize the impact of market volatility by transferring the plan’s equity investments to short-
duration debt instruments during the second half of 2017. As a result of the significant change to the plan’s asset allocation, 
the plan’s investment rate of return assumption was lowered for the second half of 2017, from 6.5% as of January 1, 2017 
to 2.5% as of July 1, 2017. In consideration of the plan’s current investment allocation and the expected termination of the 
plan in the near-term, the Company’s long term expected rate of return utilized in determining its 2018 nonunion defined 
benefit pension plan expense is 1.4%, net of estimated expenses expected to be paid from plan assets in 2018. A decrease 
in expected returns on plan assets increases nonunion pension expense. A quarter percentage point decrease in the expected 
rate  of  return  on  plan  assets  would  increase  annual  nonunion  pension  expense,  before  pension  settlement  expense,  by 
approximately $0.3 million on a pre-tax basis. 

At December 31, 2017, the nonunion defined benefit pension plan had $22.6 million in unamortized actuarial losses, for 
which the amortization period is approximately eight years. Excluding the effect of pension settlements and the related 
quarterly remeasurements, our 2018 nonunion pension expense is estimated to include amortization of actuarial losses of 
approximately $3.0 million. The comparable amortization amounts for 2017 and 2016 were $3.1 million and $4.1 million, 
respectively.  Our  2018  estimated  nonunion  pension  expense,  which  is  determined  upon  completion  of  our  January  1 
actuarial valuation and will be available before our first quarter 2018 Form 10-Q filing, is expected to be $5.3 million 
(before  settlement  expense)  based  on  currently  available  actuarial  information,  compared  to  pension  expense  of 
$1.9 million (before settlement expense) recognized in 2017. 

Our  nonunion  defined  benefit  pension  plan  assets  include  mutual  fund  investments  in  cash  equivalents  and  income 
securities totaling $43.1 million which are reported at fair value based on quoted market prices (i.e., classified as Level 1 
investments in the fair value hierarchy). The remaining nonunion defined benefit pension plan assets of $81.7 million are 
debt  instruments,  primarily  corporate  debt,  asset-backed,  and  mortgage-backed  instruments,  for  which  fair  value  is 
determined by a pricing service using a market approach with inputs derived from observable market data (i.e., classified 
as Level 2 investments in the fair value hierarchy). We reviewed the pricing methodology used by the third-party pricing 
service and reviewed for reasonableness the fair value of the Level 2 pension investments which were priced using daily 
bid prices. 

64 

 
 
 
 
 
 
 
 
 
 
  
 
    
     
    
  
  
 
 
 
 
 
 
 
Insurance Reserves 
We are self-insured up to certain limits for workers’ compensation and certain third-party casualty claims. For 2017 and 
2016, our self-insurance limits are effectively $1.0 million for each workers’ compensation loss and generally $1.0 million 
for  each  third-party  casualty  loss.  Certain  of  our  subsidiaries  have  lower  deductibles  on  their  insurance  for  workers’ 
compensation and third-party casualty claims. Workers’ compensation and third-party casualty claims liabilities, which 
are reported in accrued expenses, totaled $94.3 million and $94.7 million at December 31, 2017 and 2016, respectively. 
We do not discount our claims liabilities. 

Liabilities  for  self-insured  workers’  compensation  and  third-party  casualty  claims  are  based  on  the  case-basis  reserve 
amounts plus an estimate of loss development and incurred but not reported (“IBNR”) claims, which is developed from 
an independent actuarial analysis. The process of determining reserve requirements utilizes historical trends and involves 
an evaluation of claim frequency and severity, claims management, and other factors. Case reserves established in prior 
years  are  evaluated  as  loss  experience  develops  and  new  information  becomes  available.  Adjustments  to  previously 
estimated case reserves are reflected in financial results in the periods in which they are made. Aggregate reserves represent 
the best estimate of the costs of claims incurred, and it is possible that the ultimate liability may differ significantly from 
such estimates, as a result of a number of factors, including increases in medical costs and other case-specific factors. A 
10%  increase  in  the  estimate  of  IBNR  would  increase  total  2017  expense  for  workers’  compensation  and  third-party 
casualty  claims  by  approximately  $4.3  million.  The  actual  claims  payments  are  charged  against  our  accrued  claims 
liabilities and have been reasonable with respect to the estimates of the related liabilities. 

RECENT ACCOUNTING PRONOUNCEMENTS 

New accounting rules and disclosure requirements can significantly impact our reported results and the comparability of 
financial  statements.  Accounting  pronouncements  which  have  been  issued  but  are  not  yet  effective  for  our  financial 
statements are disclosed in Note B to our consolidated financial statements in Part II, Item 8 of this Annual Report on 
Form 10-K. 

The  Financial  Accounting  Standards  Board  (the  “FASB”)  issued  an  accounting  pronouncement  related  to  revenue 
recognition (ASC Topic 606), which amends the guidance in ASC Topic 605, Revenue Recognition. The new standard 
provides a single comprehensive revenue recognition model for all contracts with customers and contains principles to 
apply to determine the measurement of revenue and timing of when it is recognized. The standard is effective for us on 
January 1, 2018. We will adopt the standard on the modified retrospective basis, which requires the effects of adoption to 
be  reflected  in  beginning  retained  earnings,  and  we  do  not  expect  a  significant  impact  on  our  consolidated  financial 
statements;  however,  additional  disclosures  regarding  disaggregated  revenue,  contract  assets  and  liabilities,  and 
performance  obligations  are  expected,  and  judgement  will  be  used  in  applying  the  disclosure  requirements.  Revenue 
recognition for the Asset-Based and FleetNet segments will not change upon adoption of the standard. However, revenues 
for the ArcBest segment will be recognized on a relative-transit-time basis instead of the previous recognition method at 
final delivery. Due to relatively short transit times of the ArcBest segment, the financial impact at any period-end is not 
expected to be significant. We expect to record an adjustment of less than $0.5 million to increase beginning retained 
earnings in our first quarter 2018 financial statements as a result of adopting the guidance. 

An  amendment  to  ASC  Topic  715,  Compensation  –  Retirement  Benefits,  requires  the  service  cost  component  of  net 
periodic  pension  cost  related  to  pension  and  other  postretirement  benefits  accounted  for  under  ASC  Topic  715  to  be 
included  in  the  same  line  item  or  items  as  other  compensation  costs  arising  from  services  rendered  by  the  related 
employees, and requires the other components of net periodic pension cost, including pension settlement expense, to be 
presented  separately  from  the  service  cost  component  and  outside  of  the  subtotal  of  income  from  operations.  These 
provisions of the amendment are required to be applied retrospectively and are effective for us beginning January 1, 2018. 
Other than the reclassifications described, we do not anticipate the amendment to have an impact on our consolidated 
financial statements. 

Effective  January  1,  2018,  we  will  early  adopt  an  amendment  to  ASC  Topic  350,  Intangibles  -  Goodwill  and  Other, 
Simplifying  the  Test  of  Goodwill  Impairment,  which  removes  Step  2  of  the  goodwill  impairment  test.  For  annual  and 
interim impairment tests, we will be required to record an impairment charge, if any, by the amount our reporting unit’s 
fair value is exceeded by the carrying value of the reporting unit, limited to the carrying value of goodwill included in the 
reporting unit. The adoption of the new standard is not expected to have an impact on our consolidated financial statements. 

65 

 
 
 
 
 
 
 
 
In  February  2018,  the  FASB  issued  an  amendment  to  ASC  Topic  220,  Reclassification  of  Certain  Tax  Effects  from 
Accumulated  Other  Comprehensive  Income,  which  allows  a  reclassification  from  accumulated  other  comprehensive 
income to retained earnings for the stranded tax effects resulting from the Tax Reform Act. Under this amendment, the tax 
effects of items within accumulated other comprehensive income will be adjusted to reflect the appropriate tax rate under 
the Tax Reform Act. We are evaluating the impact the amendment will have on our consolidated financial statements. 

The FASB issued ASC Topic 842, Leases, which will be effective for us on January 1, 2019. The updated accounting 
guidance will require operating leases with a term greater than twelve months to be reflected as liabilities with associated 
right-of-use  assets,  and  we  expect  the  new  standard  to  have  a  material  impact  on  our  consolidated  balance  sheet.  The 
standard is required to be adopted on the modified retrospective basis, which will require leases existing at or entered into 
after the beginning of the earliest comparative period to be valued and recorded as right-to-use liabilities and assets. We 
are currently evaluating the impact the new standard will have on our consolidated statements of operations, consolidated 
statements of cash flow, and associated notes to consolidated financial statements.  

Management believes that there is no other new accounting guidance issued but not yet effective that will impact our 
critical accounting policies.  

66 

 
 
 
 
ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

We  are  exposed  to  market  risk  from  changes  in  certain  interest  rates,  prices  of  diesel  fuel,  prices  of  equity  and  debt 
securities, and foreign currency exchange rates. These market risks arise in the normal course of business, as we do not 
engage in speculative trading activities. 

Interest Rate Risk 

At December 31, 2017 and 2016, cash, cash equivalents, and short-term investments subject to fluctuations in interest rates 
totaled $177.2 million and $172.1 million, respectively. The weighted-average yield on cash, cash equivalents, and short-
term investments was 1.0% in 2017 and 0.8% in 2016. Interest income was $1.3 million, $1.5 million, and $1.3 million in 
2017, 2016, and 2015, respectively. 

Under our second amended and restated credit agreement (the “Credit Agreement”), as further described in Financing 
Arrangements  of  the  Liquidity  and  Capital  Resources  section  of  MD&A  in  Part  II,  Item  7  of  this  Annual  Report  on 
Form 10-K, we have a revolving credit facility (the “Credit Facility”) which had an initial maximum credit amount of 
$200.0 million, including a swing line facility in the aggregate amount of up to $20.0 million and a letter of credit sub-
facility providing for the issuance of letters of credit up to an aggregate amount of $20.0 million. The Credit Facility allows 
us to request additional revolving commitments or incremental term loans thereunder up to an aggregate additional amount 
of $100.0 million, subject to certain additional conditions as provided in the Credit Agreement. Principal payments under 
the  Credit  Facility  are  due  upon  maturity  of  the  facility  on  July  7,  2022;  however,  borrowings  may  be  repaid  at  our 
discretion in whole or in part at any time, without penalty, subject to required notice periods and compliance with minimum 
prepayment amounts. Borrowings under the Credit Agreement can either be, at our election: (i) at the Alternate Base Rate 
(as defined in the Credit Agreement) plus a spread; or (ii) at the Eurodollar Rate (as defined in the Credit Agreement) plus 
a spread. The applicable spread is dependent upon our Adjusted Leverage Ratio (as defined in the Credit Agreement). 

We  have  an  interest  rate  swap  agreement  with  a  $50.0  million  notional  amount  maturing  on  January  2,  2020  and  an 
additional interest rate swap agreement with a $50.0 million notional amount beginning on January 2, 2020 and maturing 
on June 30, 2022. The interest rate swap agreements require us to pay interest of 1.85% through January 2, 2020 and 
1.99%, from January 2, 2020 through June 30, 2022 to the counterparty in exchange for receipts of one-month LIBOR 
interest payments and effectively converts $50.0 million of borrowings under the Credit Facility to fixed-rate debt with a 
per annum rate of 3.35% through January 2, 2020 and 3.49% from January 2, 2020 through June 30, 2022 assuming the 
margin currently in effect on the Credit Facility as of December 31, 2017. The remaining $20.0 million of revolving credit 
borrowings under the Credit Facility are exposed to changes in market interest rates (LIBOR). 

Our  accounts  receivable  securitization  program,  which  extends  until  April  1,  2020,  provides  cash  proceeds  of 
$125.0 million and has an accordion feature allowing us to request additional borrowings up to $25.0 million, subject to 
certain conditions. Under this program, certain of our subsidiaries continuously sell a designated pool of trade accounts 
receivables to a wholly owned subsidiary which, in turn, may borrow funds on a revolving basis. We borrowed $10.0 
million  under  the  accounts  receivable  securitization  program  in  2017.  As  of  December  31,  2017,  $45.0  million  was 
borrowed under the program. Borrowings under the facility bear interest based on LIBOR, plus a margin, and an annual 
facility fee, and are considered to be priced at market for debt instruments having similar terms and collateral requirements. 
We are required to make monthly interest payments, with remaining principal outstanding due upon the maturity of the 
borrowing in April 2020. Our accounts receivable securitization program is further described in Financing Arrangements 
of the Liquidity and Capital Resources section of MD&A in Part II, Item 7 of this Annual Report on Form 10-K. 

We also have notes payable arrangements, through ABF Freight System, Inc., to finance revenue equipment purchases as 
disclosed under Financing Arrangements of the Liquidity and Capital Resources section of MD&A in Part II, Item 7 of 
this Annual Report on Form 10-K. The promissory notes specify the terms of the agreements, including monthly payments 
which are not subject to interest rate changes. However, we could enter into additional notes payable arrangements that 
will be impacted by changes in interest rates until the transactions are finalized. 

The following table provides information about our Credit Facility, interest rate swap, accounts receivable securitization 
program, and notes payable obligations as of December 31, 2017 and 2016. The table presents future principal cash flows 
and related weighted-average interest rates by contractual maturity dates. The fair value of the variable rate debt obligations 
approximate the amounts recorded in the consolidated balance sheets at December 31, 2017 and 2016. Fair value of the 

67 

 
 
 
 
 
 
 
 
 
notes  payable  was  determined  using  a  present  value  income  approach  based  on  quoted  interest  rates  from  lending 
institutions with which we would enter into similar transactions. The Credit Facility and accounts receivable securitization 
program borrowings currently carry a variable interest rate based on LIBOR, plus a margin, that is considered to be priced 
at market for debt instruments having similar terms and collateral requirements. Interest rates for the contractual maturity 
dates of our variable rate debt and interest rate swap are based on the LIBOR swap curve, plus the anticipated applicable 
margin. 

Contractual Maturity Date 
 Year Ended December 31 

  2018 

2019 

2020 

2021 

2022 

  Thereafter   

Total 

(in thousands, except interest rates) 

Fixed-rate debt: 

December 31 

2017 

2016 

Fair 
  Value 

  Total 

Fair 
  Value 

(in thousands) 

Notes payable   $ 

61,719    $ 

35,772 

  $ 

21,951 

  $ 

20,902 

  $ 

12,694 

  $ 

 403 

  $ 

153,441    $

152,131    $

138,032    $ 

137,503   

Weighted-
average 
interest rate      

Variable-rate 
debt: 

 2.67  %   

 2.86  %     

 2.99  %  

  3.03  %   

3.16  %    

3.55  %    

Credit Facility   $  — 

  $  — 

  $  — 

  $ 

 — 

  $ 

70,000 

  $ 

— 

  $   70,000    $  70,000    $  70,000    $   70,000   

Projected 
interest rate      

 3.33  %   

 3.71  %     

 3.83  %    

 3.85  %     

 3.88  %     

—  %    

Accounts 
receivable 
securitization 
program 

  $  —     $ 

 — 

   $ 

45,000 

   $ 

 — 

   $  — 

   $ 

— 

  $   45,000    $  45,000    $  35,000    $   35,000   

Projected 
interest rate      

Interest rate 
swap(1) 

Fixed interest 
payments 
Fixed 
interest rate      

  $ 

 2.72  %   

 3.10  %   

 3.19  %   

—  % 

—  %   

—  %    

 938 

  $ 

 938 

  $   1,042 

  $   1,042 

  $ 

 517 

  $ 

 — 

  $ 

—    $

—    $

—    $ 

—   

 1.85  %   

 1.85  %     

 1.99  %    

 1.99  %     

 1.99  %     

 —  %    

Variable 
interest 
receipts 

  $ 

 908     $   1,096 

  $   1,185 

   $   1,204 

   $ 

 605 

   $ 

— 

  $ 

—    $

—    $

—    $ 

—   

Projected 
interest rate      

 1.79  %   

 2.16  %   

 2.40  %   

 2.44  % 

 2.45  %   

—  %    

(1)  Our interest rate swaps are recorded at fair value in other long-term liabilities and other long-term assets in the consolidated balance 
sheet. The fair value of the interest rate swaps was an asset of $0.5 million and a liability of $0.5 million at December 31, 2017 
and 2016, respectively.  

We  have  capital  lease  arrangements  to  finance  certain  equipment  and  real  estate  as  disclosed  under  Financing 
Arrangements  of  the  Liquidity  and  Capital  Resources  section  of  MD&A  in  Part  II,  Item  7  of  this  Annual  Report  on 
Form 10-K. The monthly base rent for the lease terms is specified in the lease agreements and is not subject to interest rate 
changes. However, we could enter into additional capital lease arrangements that will be impacted by changes in interest 
rates until the transactions are finalized. 

Liabilities associated with the nonunion defined benefit pension plan, the supplemental benefit plan, and the postretirement 
health benefit plan are remeasured on an annual basis (and upon curtailment or settlement, if applicable) based on discount 
rates  which  are  determined  by  matching  projected  cash  distributions  from  the  plans  with  the  appropriate  high-quality 
corporate bond yields in a yield curve analysis. Changes in high-quality corporate bond yields will impact interest expense 
associated with the benefit plans as well as the amount of liabilities recorded as further described in the Critical Accounting 
Policies section of MD&A in Part II, Item 7 of this Annual Report on Form 10-K. 

68 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
    
 
   
    
 
       
 
       
 
       
 
       
 
       
 
   
  
   
    
 
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
Other Market Risks 

Financial instruments that potentially subject us to concentrations of credit risk consist primarily of cash, cash equivalents, 
and short-term investments. We reduce credit risk by maintaining cash deposits primarily in FDIC-insured accounts and 
placing  unrestricted  short-term  investments  primarily  in  FDIC-insured  certificates  of  deposit  with  varying  original 
maturities of ninety-one days to one year. However, certain cash deposits and certificates of deposit exceed federally-
insured  limits.  At  December  31,  2017  and  2016,  we  had  cash,  cash  equivalents,  and  certificates  of  deposit  totaling 
$61.1 million and $39.9 million, respectively, which were not FDIC insured. 

Fixed income assets held in the qualified nonunion defined benefit pension plan trust are subject to market risk. The Plan 
assets include investments in cash equivalents and income securities totaling $43.1 million at December 31, 2017, which 
are  reported  at  fair  value  based  on  quoted  market  prices.  The  remaining  plan  assets  at  December  31,  2017  are  debt 
instruments of $81.7 million, consisting primarily of corporate debt instruments, asset-backed instruments, and mortgage-
backed instruments for which fair value is determined by a pricing service using a market approach with inputs derived 
from observable market data. The Plan assets included investments in cash equivalents, equity mutual funds, and equity 
and income securities totaling $108.6 million at December 31, 2016, which were reported at fair value based on quoted 
market prices. The remaining plan assets at December 31, 2016 were debt instruments of $36.2 million consisting primarily 
of corporate debt instruments, mortgage-backed instruments, and treasury instruments for which fair value was determined 
by a pricing service using a market approach with inputs derived from observable market data. Declines in the value of 
plan  assets  resulting  from  instability  in  the  financial  markets,  general  economic  downturn,  or  other  economic  factors 
beyond our control could further diminish the funded status of the nonunion defined benefit pension plan and potentially 
require a significant increase in contributions to the plan. An increase in required contributions to the nonunion defined 
benefit pension plan may adversely impact our financial condition and liquidity. Substantial investment losses on plan 
assets would increase nonunion pension expense in the years following the losses. Investment returns that differ from 
expected returns are amortized to expense over the remaining active service period of plan participants. An increase in 
nonunion pension expense may adversely impact our results of operations. 

A portion of the cash surrender value of variable life insurance policies, which are intended to provide funding for long-
term nonunion benefit arrangements such as the supplemental benefit plan and certain deferred compensation plans, have 
investments,  through  separate  accounts,  in  equity  and  fixed  income  securities  and,  therefore,  are  subject  to  market 
volatility. The portion of cash surrender value of life insurance policies subject to market volatility was $21.6 million and 
$20.1 million at December 31, 2017 and 2016, respectively. A 10% change in market value of these investments would 
have a $2.2 million impact on income before income taxes. 

We are subject to market risk for increases in diesel fuel prices; however, this risk is mitigated somewhat by fuel surcharge 
revenues, which are charged based on an index of national diesel fuel prices. When fuel surcharges constitute a higher 
proportion of the total freight rate paid, customers are less receptive to increases in base freight rates. Prolonged periods 
of inadequate base rate improvements adversely impact operating results, as elements of costs, including contractual wage 
rates, continue to increase annually. We have not historically engaged in a program for fuel price hedging and had no fuel 
hedging agreements outstanding at December 31, 2017 and 2016. 

Operations outside of the United States are not significant to total revenues or assets, and, accordingly, we do not have a 
formal foreign currency risk management policy. Revenues from non-U.S. operations amounted to approximately 3% and 
4% of total consolidated revenues for 2017 and 2016, respectively. Foreign currency exchange rate fluctuations have not 
had a material impact on our consolidated financial statements and they are not expected to in the foreseeable future. We 
have not entered into any foreign currency forward exchange contracts or other derivative financial instruments to hedge 
the effects of adverse fluctuations in foreign currency exchange rates. 

69 

 
 
 
 
 
 
 
 
 
ITEM 8. 

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

The following information is included in this Item 8: 

Report of Independent Registered Public Accounting Firm 

Consolidated Balance Sheets as of December 31, 2017 and 2016 

Consolidated Statements of Operations for each of the three years in the period ended December 31, 2017 

Consolidated Statements of Comprehensive Income for each of the three years in the period ended December 31, 

2017 

Consolidated Statements of Stockholders’ Equity for each of the three years in the period ended December 31, 

2017 

Consolidated Statements of Cash Flows for each of the three years in the period ended December 31, 2017 

Notes to Consolidated Financial Statements 

71

72

73

74

75

76

77

70 

 
 
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Stockholders and the Board of Directors of ArcBest Corporation 

Opinion on the Financial Statements 
We  have  audited  the  accompanying  consolidated  balance  sheets  of  ArcBest  Corporation  (the  Company)  as  of 
December 31, 2017  and  2016,  the  related  consolidated  statements  of  operations,  comprehensive  income,  stockholders' 
equity and cash flows for each of the three years in the period ended December 31, 2017, and the related notes and financial 
statement  schedule  listed  in  Part  IV,  Index  at  Item  15(a)  (collectively  referred  to  as  the  “consolidated  financial 
statements”).  In  our  opinion,  the  consolidated  financial statements  present  fairly,  in all  material  respects, the  financial 
position of the Company at December 31, 2017 and 2016, and the results of its operations and its cash flows for each of 
the three years in the period ended December 31, 2017, in conformity with U.S. generally accepted accounting principles. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2017, based on criteria 
established  in  Internal  Control-Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway  Commission  (2013  framework),  and  our  report  dated  February  28,  2018,  expressed  an  unqualified  opinion 
thereon. 

Basis for Opinion 
These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion 
on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB 
and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and 
the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We  conducted  our  audits  in  accordance  with  the  standards  of  the  PCAOB.  Those  standards  require  that  we  plan  and 
perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, 
whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of 
the  financial  statements,  whether  due  to  error  or  fraud,  and  performing  procedures  that  respond  to  those  risks.  Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. 
Our audits also included evaluating the accounting principles used and significant estimates made by management, as well 
as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for 
our opinion. 

/s/ Ernst & Young LLP 

We have served as the Company’s auditor since 1972. 
Tulsa, Oklahoma 
February 28, 2018 

71 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
ARCBEST CORPORATION 
CONSOLIDATED BALANCE SHEETS 

ASSETS 
CURRENT ASSETS 

Cash and cash equivalents 
Short-term investments 
Restricted cash 
Accounts receivable, less allowances (2017 – $7,657; 2016 – $5,437) 
Other accounts receivable, less allowances (2017 – $921; 2016 – $849) 
Prepaid expenses 
Prepaid and refundable income taxes 
Other 

TOTAL CURRENT ASSETS 

PROPERTY, PLANT AND EQUIPMENT 

Land and structures 
Revenue equipment 
Service, office, and other equipment 
Software 
Leasehold improvements 

Less allowances for depreciation and amortization 

PROPERTY, PLANT AND EQUIPMENT, net 

GOODWILL 
INTANGIBLE ASSETS, net 
DEFERRED INCOME TAXES 
OTHER LONG-TERM ASSETS 

TOTAL ASSETS 

LIABILITIES AND STOCKHOLDERS’ EQUITY 
CURRENT LIABILITIES 

Accounts payable 
Income taxes payable 
Accrued expenses 
Current portion of long-term debt 

TOTAL CURRENT LIABILITIES 
LONG-TERM DEBT, less current portion 
PENSION AND POSTRETIREMENT LIABILITIES 
OTHER LONG-TERM LIABILITIES 
DEFERRED INCOME TAXES 
STOCKHOLDERS’ EQUITY 

Common stock, $0.01 par value, authorized 70,000,000 shares; issued 2017: 28,495,628 shares; 2016: 
28,174,424 shares 
Additional paid-in capital 
Retained earnings 
Treasury stock, at cost, 2017: 2,851,578 shares; 2016: 2,565,399 shares 
Accumulated other comprehensive loss 

TOTAL STOCKHOLDERS’ EQUITY 

TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY 

The accompanying notes are an integral part of the consolidated financial statements. 

December 31 

2017 

2016 

(in thousands, except share data) 

  $ 

$ 

 120,772 
 56,401 
 — 
 279,074 
 19,491 
 22,183 
 12,296 
 12,132 
 522,349 

 344,224 
 793,523 
 179,950 
 129,589 
 8,888 
    1,456,174 
 865,010 
 591,164 
 108,320 
 73,469 
 5,965 
 64,374 
  $   1,365,641 

  $ 

 129,099 
 324 
 211,237 
 61,930 
 402,590 
 206,989 
 39,827 
 15,616 
 49,157 

$ 

$ 

 114,280   
 56,838   
 962   
 260,643   
 22,041   
 22,124   
 9,909   
 4,300   
 491,097   

 324,086   
 743,860   
 154,119   
 120,877   
 8,758   
 1,351,700   
 819,174   
 532,526   
 108,875   
 80,507   
 2,978   
 66,095   
 1,282,078   

 133,301   
 —   
 198,731   
 64,143   
 396,175   
 179,530   
 35,848   
 16,790   
 54,680   

 285 
 319,436 
 438,379 
 (86,064)
 (20,574)
 651,462 
  $   1,365,641 

 282   
 315,318   
 386,917   
 (80,045)  
 (23,417)  
 599,055   
 1,282,078   

$ 

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ARCBEST CORPORATION 
CONSOLIDATED STATEMENTS OF OPERATIONS 

REVENUES 

OPERATING EXPENSES 

OPERATING INCOME 

OTHER INCOME (COSTS) 

Interest and dividend income 
Interest and other related financing costs 
Other, net 

TOTAL OTHER INCOME (COSTS) 

Year Ended December 31 
2017 
2015 
2016 
(in thousands, except share and per share data) 
$   2,826,457  $   2,700,219  $   2,666,905  

 2,772,947  

 2,671,249  

 2,591,409  

 53,510 

 28,970 

 75,496  

 1,293 
 (6,342)
 3,115 
 (1,934)

 1,523 
 (5,150)
 2,944 
 (683)

 1,284  
 (4,400) 
 354  
 (2,762) 

INCOME BEFORE INCOME TAXES 

 51,576 

 28,287 

 72,734  

INCOME TAX PROVISION (BENEFIT) 

 (8,150)

 9,635 

 27,880  

NET INCOME 

$ 

 59,726  $ 

 18,652  $ 

 44,854  

EARNINGS PER COMMON SHARE(1) 

Basic 
Diluted 

AVERAGE COMMON SHARES OUTSTANDING 

Basic 
Diluted 

$ 
$ 

 2.32  $ 
 2.25  $ 

 0.72  $ 
 0.71  $ 

 1.71  
 1.67  

   25,683,745 
   26,424,389 

   25,751,544 
   26,256,570 

    26,013,716  
    26,530,127  

CASH DIVIDENDS DECLARED PER COMMON SHARE 

$ 

 0.32  $ 

 0.32  $ 

 0.26  

(1)  The Company uses the two-class method for calculating earnings per share. See Note L. 

The accompanying notes are an integral part of the consolidated financial statements. 

73 

 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
   
 
   
 
 
 
 
  
    
    
  
 
 
 
 
 
 
 
 
   
 
 
 
 
  
  
  
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
 
    
 
   
 
   
 
  
  
  
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ARCBEST CORPORATION 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 

2017 

Year Ended December 31 
2016 
(in thousands) 

2015 

NET INCOME 

$ 

 59,726  $ 

 18,652  $ 

 44,854   

OTHER COMPREHENSIVE INCOME (LOSS), net of tax 

Pension and other postretirement benefit plans: 
Net actuarial loss, net of tax of: (2017 – $1,682; 2016 – $805; 2015 – $4,798) 
Pension settlement expense, net of tax of: (2017 – $1,617; 2016 – $1,256; 2015 – $1,246) 
Amortization of unrecognized net periodic benefit costs, net of tax of: (2017 – $1,446; 
2016 – $1,849; 2015 – $1,571) 

Net actuarial loss 
Prior service credit 

 (2,640)
 2,539 

 (1,267)
 1,973 

 (7,535) 
 1,956  

 2,388 
 (116)

 3,021 
 (116)

 2,585  
 (116) 

Interest rate swap and foreign currency translation: 
Change in unrealized income (loss) on interest rate swap, net of tax of: (2017 – $402; 
2016 – $139; 2015 – $126) 
Change in foreign currency translation, net of tax of: (2017 – $33; 2016 – $149; 2015 – 
$451) 

 621 

 51 

 216 

 252 

 (195) 

 (712) 

OTHER COMPREHENSIVE INCOME (LOSS), net of tax 

 2,843 

 4,079 

 (4,017) 

TOTAL COMPREHENSIVE INCOME 

$ 

 62,569  $ 

 22,731  $ 

 40,837  

The accompanying notes are an integral part of the consolidated financial statements. 

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ARCBEST CORPORATION 
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY 

  Additional  

  Common Stock       Paid-In 
     Shares     Amount      Capital 

  Treasury Stock 

  Retained 
     Earnings      Shares     Amount      
(in thousands) 

  Accumulated   
Other 
    Comprehensive   
Loss 

Total 
     Equity 

Balance at December 31, 2014 

    27,722 

$ 

 277 

$   303,045 

$   338,810     1,678 

$   (57,770)  $ 

Net income 

Other comprehensive loss, net of tax 
Issuance of common stock under share-
based compensation plans 
Tax effect of share-based compensation 
plans 

Share-based compensation expense 

Purchase of treasury stock 

Dividends declared on common stock 

 44,854 

 216 

 2 

 (2) 

 (1,419) 

 8,029 

 402 

 (12,765) 

 (6,837)

Balance at December 31, 2015 

    27,938 

$ 

 279 

$   309,653 

$   376,827     2,080 

$   (70,535)  $ 

Net income 

Other comprehensive loss, net of tax 
Issuance of common stock under share-
based compensation plans 
Tax effect of share-based compensation 
plans 

Share-based compensation expense 

Purchase of treasury stock 

Dividends declared on common stock 
Cumulative effect of change in 
accounting principle (see Note B) 

 18,652 

 236 

 3 

 (3) 

 (2,322) 

 7,588 

 (8,318)

 402 

 (244)

 485 

 (9,510) 

Balance at December 31, 2016 

    28,174 

$ 

 282 

$   315,318 

$   386,917 

    2,565 

$   (80,045)  $ 

Net income 

Other comprehensive income, net of tax 
Issuance of common stock under share-
based compensation plans 
Tax effect of share-based compensation 
plans 

Share-based compensation expense 

Purchase of treasury stock 

Dividends declared on common stock 

 59,726 

 322 

 3 

 (3) 

 (2,837) 

 6,958 

 287 

 (6,019) 

 (8,264)

Balance at December 31, 2017 

    28,496 

$ 

 285 

$   319,436 

$   438,379 

    2,852 

$   (86,064)  $ 

The accompanying notes are an integral part of the consolidated financial statements. 

 (23,479) $   560,883  
 44,854  
 (4,017) 

 (4,017)

 —  

 (1,419) 
 8,029  
  (12,765) 
 (6,837) 
 (27,496) $   588,728  
 18,652  
 4,079  

 4,079 

 —  

 (2,322) 
 7,588  
 (9,510) 
 (8,318) 

 158  
 (23,417) $   599,055  
 59,726  
 2,843  

 2,843 

 —  

 (2,837) 
 6,958  
 (6,019) 
 (8,264) 
 (20,574) $   651,462  

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ARCBEST CORPORATION 
CONSOLIDATED STATEMENTS OF CASH FLOWS 

2017 

Year Ended December 31 
2016 
(in thousands) 

2015 

OPERATING ACTIVITIES 

Net income 
Adjustments to reconcile net income to net cash provided by operating activities: 

$   59,726  $   18,652  $ 

 44,854 

Depreciation and amortization 
Amortization of intangibles 
Impairment of long-lived assets 
Pension settlement expense  
Share-based compensation expense 
Provision for losses on accounts receivable 
Deferred income tax provision (benefit) 
Gain on sale of property and equipment 

Changes in operating assets and liabilities: 

Receivables 
Prepaid expenses 
Other assets 
Income taxes 
Accounts payable, accrued expenses, and other liabilities 

NET CASH PROVIDED BY OPERATING ACTIVITIES 

INVESTING ACTIVITIES 

Purchases of property, plant and equipment, net of financings 
Proceeds from sale of property and equipment 
Purchases of short-term investments 
Proceeds from sale of short-term investments 
Business acquisitions, net of cash acquired 
Proceeds from sale of subsidiaries 
Capitalization of internally developed software 

NET CASH USED IN INVESTING ACTIVITIES 

FINANCING ACTIVITIES 

Borrowings under credit facilities 
Borrowings under accounts receivable securitization program 
Payments on long-term debt 
Net change in book overdrafts 
Deferred financing costs 
Payment of common stock dividends 
Purchases of treasury stock 
Payments for tax withheld on share-based compensation 

NET CASH USED IN FINANCING ACTIVITIES 

 98,530 
 4,538 
 — 
 4,156 
 6,958 
 4,081 
 (10,213)
 (227)

 (19,588)
(64)
 (4,231)
 (2,144)
 10,393 
 151,915 

 (65,781)
 4,279 
 (73,459)
 73,842 
 — 
 2,490 
 (9,840)
 (68,469)

 — 
   10,000 
 (68,924)
(502)
(937)
 (8,264)
 (6,019)
 (3,270)
 (77,916)

 98,814 
 4,239 
 6,244 
 3,229 
 7,588 
 1,643 
 9,522 
 (3,335)

 (23,809)
(1,393)
(4,355)
6,236
(11,335)
 111,940 

 (68,271)
 8,804 
 (69,400)
 74,167 
 (24,780)
 2,780 
 (10,472)
 (87,172)

 — 
 — 
 (52,202)
(4,171)
 —
 (8,318)
 (9,510)
 (1,682)
 (75,883)

 89,040 
 4,002 
 — 
 3,202 
 8,029 
 998 
 16,435 
 (2,225) 

 2,310 
 362 
 1,090 
 (8,918) 
 (10,048) 
 149,131 

 (78,425) 
 6,639 
 (61,363) 
 45,831 
 (29,813) 
 — 
 (8,512) 
 (125,643) 

 70,000 
 35,000 
 (100,813) 
 3,843 
 (875) 
 (6,837) 
 (12,765) 
 (3,112) 
 (15,559) 

NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS AND 
RESTRICTED CASH 

Cash and cash equivalents and restricted cash at beginning of period 

CASH AND CASH EQUIVALENTS AND RESTRICTED CASH AT END OF 
PERIOD 

 5,530 
 115,242 

 (51,115)
 166,357 

 7,929 
 158,428 

$  120,772  $  115,242  $   166,357 

NONCASH INVESTING ACTIVITIES 

Equipment financed 
Accruals for equipment received 

$   84,170  $   83,366  $ 
 397  $ 
$ 

 1,734  $ 

 80,592 
 748 

The accompanying notes are an integral part of the consolidated financial statements. 

76 

  
ARCBEST CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

NOTE A – ORGANIZATION AND DESCRIPTION OF THE BUSINESS AND FINANCIAL STATEMENT 
PRESENTATION 

Organization and Description of Business 

ArcBest  Corporation®  (the  “Company”)  is  the  parent  holding  company  of  businesses  providing  integrated  logistics 
solutions. The Company’s operations are conducted through its three reportable operating segments: Asset-Based, which 
consists of ABF Freight System, Inc. and certain other subsidiaries; ArcBest, the Company’s asset-light logistics operation; 
and  FleetNet.  References  to  the  Company  in  this  Annual  Report  on  Form  10-K  are  primarily  to  the  Company  and  its 
subsidiaries on a consolidated basis. 

The Asset-Based segment represented approximately 70% of the Company’s 2017 total revenues before other revenues 
and  intercompany  eliminations.  As  part  of  our  corporate  restructuring  (further  described  in  Note  N),  effective 
January 1, 2017, certain nonunion employees in the areas of sales, pricing, customer service, financial services, marketing, 
and capacity sourcing were transferred to our shared services (reported in “Other and eliminations”), which increased the 
percentage of union employees within the Asset-Based segment. As of December 2017, approximately 83% of the Asset-
Based  segment’s  employees  were  covered  under  a  collective  bargaining  agreement,  the  ABF  National  Master  Freight 
Agreement  (the  “ABF  NMFA”),  with  the  International  Brotherhood  of  Teamsters  (the  “IBT”)  which  extends  through 
March 31, 2018. The ABF NMFA included a 7% wage rate reduction upon the November 3, 2013 implementation date, 
followed by wage rate increases of 2% on July 1 in each of the next three years, which began in 2014, and a 2.5% increase 
on July 1, 2017; a one-week reduction in annual compensated vacation effective for employee anniversary dates on or 
after April 1, 2013; the option to expand the use of purchased transportation; and increased flexibility in labor work rules. 
The ABF NMFA and the related supplemental agreements provide for continued contributions to various multiemployer 
health, welfare, and pension plans maintained for the benefit of the Asset-Based segment’s employees who are members 
of the IBT. The estimated net effect of the November 3, 2013 wage rate reduction and the benefit rate increase which was 
applied retroactively to August 1, 2013 was an initial reduction of approximately 4% to the combined total contractual 
wage and benefit rate under the ABF NMFA. Following the initial reduction, the combined contractual wage and benefit 
contribution  rate  under  the  ABF  NMFA  increased  approximately  2.5%  on  a  compounded  annual  basis  throughout  the 
contract period, which extends through March 31, 2018.  

On September 2, 2016, the ArcBest segment acquired Logistics & Distribution Services, LLC (“LDS”), a private logistics 
and distribution company, in a transaction valued at $25.0 million, reflecting net cash consideration of $17.0 million paid 
at closing and an additional $8.0 million of contingent consideration to be paid over the next two years based upon the 
achievement  of  certain  financial  targets,  of  which  $3.5  million  was  paid  in  January  2018.  On  December  1,  2015,  the 
ArcBest segment acquired Bear Transportation Services, L.P. (“Bear”), a privately-owned truckload brokerage firm, for 
net cash consideration of $24.4 million. On January 2, 2015, the ArcBest segment acquired Smart Lines Transportation 
Group, LLC (“Smart Lines”), a privately-owned truckload brokerage firm, for net cash consideration of $5.2 million. As 
these acquired businesses are not significant to the Company’s consolidated operating results and financial condition, pro 
forma financial information and the purchase price allocations of acquired assets and liabilities have not been presented. 
The  results  of  the  acquired  operations  subsequent  to  the  respective  acquisition  dates  have  been  included  in  the 
accompanying consolidated financial statements. 

On December 29, 2017, the Company divested certain subsidiaries associated with the moving services of its ArcBest 
segment  in  a  transaction  valued  at  $5.2 million,  reflecting  $0.5 million  in  net  cash  consideration  and  $4.7 million  in 
contingent consideration. On December 30, 2016, the Company divested certain other moving services subsidiaries of its 
ArcBest segment valued at $4.8 million, reflecting $2.8 million in net cash consideration and $2.0 million in contingent 
consideration,  which  was  received  during  2017.  The  subsidiaries  are  not  significant  to  the  Company’s  consolidated 
operating results and financial condition. 

Financial Statement Presentation 

Consolidation:  The  consolidated  financial  statements  include  the  accounts  of  the  Company  and  its  subsidiaries.  All 
significant intercompany accounts and transactions are eliminated in consolidation. 

77 

Segment  Information:  The  Company  uses  the  “management  approach”  for  determining  its  reportable  segment 
information. The management approach is based on the way management organizes the reportable segments within the 
Company  for  making  operating  decisions  and  assessing  performance.  See  Note  M  for  further  discussion  of  segment 
reporting. 

Use of Estimates: The preparation of financial statements in conformity with accounting principles generally accepted in 
the United States requires management to make estimates and assumptions that affect the amounts reported in the financial 
statements and accompanying notes. Actual amounts may differ from those estimates. 

Reclassifications:  Certain  reclassifications  have  been  made  to  the  prior  years’  consolidated  financial  statements  to 
conform to the current year presentation. The insurance receivable for the amount of workers’ compensation and third-
party casualty claims in excess of self-insurance retention limits, which was previously offset against the reserve included 
in accrued expenses, has been reclassed to other accounts receivable, resulting in an $8.7 million increase in other accounts 
receivable  and  a  corresponding  increase  in  accrued  expenses  in  the  consolidated  balance  sheet  at  December 31, 2016. 
Amounts totaling $18.6 million related to certain service centers of the Company’s Asset-Based operations previously 
recorded  in  leasehold  improvements  were  reclassed  to  land  and  structures  in  the  consolidated  balance  sheet  at 
December 31, 2016. These reclassifications were previously reported in the Company’s first quarter 2017 Quarterly Report 
on  Form  10-Q.  The  prior  period  impact  of  the  reclassification  of  the  insurance  receivable  is  also  reflected  in  the 
consolidated statements of cash flows for the years ended December 31, 2016 and 2015.  

Reclassifications  were  also  made  to  the  consolidated  financial  statements  to  apply  the  provisions  of  accounting 
pronouncements adopted during the first quarter of 2017 related to deferred income taxes, share-based compensation, and 
cash flow classification (see Adopted Accounting Pronouncements within Note B). The Company’s deferred tax assets 
were reclassed, by jurisdiction, from current to long-term in the consolidated balance sheets. The net change in restricted 
cash previously presented in financing activities of the Company’s consolidated statements of cash flows was removed 
and restricted cash was included in the reconciliation of beginning- and end-of-period totals of cash and cash equivalents 
and  restricted  cash.  Cash  paid  by  the  Company  when  directly  withholding  shares  from  an  employee’s  share-based 
compensation award for tax-withholding purposes was reclassified from an operating activity within changes in income 
taxes  to  a  financing  activity  in  the  consolidated  statements  of  cash  flows.  There  was  no  impact  on  the  Company’s 
consolidated revenues, operating expenses, operating income, or earnings per share as a result of the reclassifications. 

During  the  third  quarter  of  2017,  the  Company  modified  the  presentation  of  segment  expenses  allocated  from  shared 
services. Previously, expenses allocated from company-wide functions were categorized in individual segment expense 
line items by type of expense. Allocated expenses are now presented on a single shared services line within the Company’s 
operating  segment  disclosures.  Reclassifications  have  been  made  to  the  prior  period  operating  segment  expenses  to 
conform  to  the  current  year  presentation.  There  was  no  impact  on  each  segment’s  total  expenses  as  a  result  of  the 
reclassifications. 

NOTE B – ACCOUNTING POLICIES 

Cash, Cash Equivalents, and Short-Term Investments: Short-term investments that have a maturity of ninety days or 
less when purchased are considered cash equivalents. Variable rate demand notes are classified as cash equivalents, as the 
investments may be redeemed on a daily basis with the original issuer. Short-term investments consist of FDIC-insured 
certificates of deposit with original maturities greater than ninety days and remaining maturities less than one year. Interest 
and dividends related to cash, cash equivalents, and short-term investments are included in interest and dividend income.  

Restricted Cash: Cash that is pledged as collateral, primarily for the Company’s outstanding letters of credit, is classified 
as  restricted.  The  Company’s  letters  of  credit  are  primarily  issued  in  support  of  certain  workers’  compensation  and 
third-party casualty claims liabilities in various states in which the Company is self-insured. The restricted cash is classified 
consistent with the classification of the liabilities to which it relates and in accordance with the duration of the letters of 
credit. Restricted cash consisted of cash deposits at December 31, 2016. 

Concentration of Credit Risk: The Company is potentially subject to concentrations of credit risk related to the portion 
of  its  unrestricted  and  restricted  cash,  cash  equivalents,  and  short-term  investments  which  is  not  federally  insured,  as 
further discussed in Note C. 

78 

 
 
 
 
 
 
 
 
 
 
 
The Company’s services are provided primarily to customers throughout the United States and, to a lesser extent, Canada, 
Mexico, and other international locations. On a consolidated basis, the Company had no single customer representing more 
than 5% of its revenues in 2017, 2016, or 2015 or more than 7% of its accounts receivable balance at December 31, 2017 
and 2016. The Company performs ongoing credit evaluations of its customers and generally does not require collateral. 
Historically, credit losses have been within management’s expectations. 

Allowances:  The  Company  maintains  allowances  for  doubtful  accounts  and  revenue  adjustments.  The  Company’s 
allowance  for  doubtful  accounts  represents  an  estimate  of  potential  accounts  receivable  write-offs  associated  with 
recognized  revenue  based  on  historical  trends  and  factors  surrounding  the  credit  risk  of  specific  customers.  Accounts 
receivable are written off against the allowance for doubtful accounts and revenue adjustments when accounts are turned 
over to a collection agency or when the accounts are determined to be uncollectible. The Company’s allowance for revenue 
adjustments  represents  an  estimate  of  potential  adjustments  associated  with  recognized  revenue  based  upon  historical 
trends and current information regarding trends and business changes. 

Property, Plant and Equipment, Including Repairs and Maintenance: Purchases of property, plant and equipment are 
recorded  at  cost.  For  financial  reporting  purposes,  property,  plant  and  equipment  is  depreciated  principally  by  the 
straight-line method, using the following useful lives: structures – primarily 15 to 60 years; revenue equipment – 3 to 
14 years; and other equipment – 2 to 15 years. The Company utilizes tractors and trailers in its Asset-Based operations 
and trailers in its ArcBest segment operations. Tractors and trailers are commonly referred to as “revenue equipment” in 
the transportation business. The Company periodically reviews and adjusts, as appropriate, the residual values and useful 
lives of revenue equipment and other equipment. For tax reporting purposes, accelerated depreciation or cost recovery 
methods are used. Gains and losses on asset sales are reflected in the year of disposal. Exchanges of nonmonetary assets 
that have commercial substance are measured based on the fair value of the assets exchanged. Tires purchased with revenue 
equipment are capitalized as a part of the cost of such equipment, with replacement tires being expensed when placed in 
service. Repair and maintenance costs associated with property, plant and equipment are expensed as incurred if the costs 
do not extend the useful life of the asset. If such costs do extend the useful life of the asset, the costs are capitalized and 
depreciated over the appropriate remaining useful life. 

Computer Software Developed or Obtained for Internal Use, Including Web Site Development Costs: The Company 
capitalizes the costs of software acquired from third parties and qualifying internal computer software costs incurred during 
the application development stage. Costs incurred in the preliminary project stage and postimplementation-operation stage, 
which includes maintenance and training costs, are expensed as incurred. For financial reporting purposes, capitalized 
software costs are amortized by the straight-line method generally over 2 to 7 years. The amount of costs capitalized within 
any period is dependent on the nature of software development activities and projects in each period. 

Impairment Assessment of Long-Lived Assets: The Company reviews its long-lived assets, including property, plant 
and equipment and capitalized software, which are held and used in its operations, for impairment whenever events or 
changes in circumstances indicate that the carrying amount of the asset may not be recoverable. If such an event or change 
in circumstances is present, the Company will estimate the undiscounted future cash flows expected to result from the use 
of the asset and its eventual disposition. If the sum of the undiscounted future cash flows is less than the carrying amount 
of the related asset, the Company will recognize an impairment loss. The Company records impairment losses in operating 
income. 

Assets to be disposed of are reclassified as assets held for sale at the lower of their carrying amount or fair value less cost 
to sell. Assets held for sale primarily represent Asset-Based segment nonoperating properties, older revenue equipment, 
and other equipment. Adjustments to write down assets to fair value less the amount of costs to sell are reported in operating 
income. Assets held for sale are expected to be disposed of by selling the assets within the next 12 months. Gains and 
losses on property and equipment are reported in operating income. Assets held for sale of $1.4 million and $1.2 million 
are reported within other noncurrent assets as of December 31, 2017 and 2016, respectively. At December 31, 2017 and 
2016, management was not aware of any events or circumstances indicating the Company’s long-lived assets would not 
be recoverable. 

Goodwill and Intangible Assets: Goodwill represents the excess of the purchase price in a business combination over the 
fair value of net tangible and intangible assets acquired. Goodwill is not amortized, but rather is evaluated for impairment 
annually  or  more  frequently  if  indicators  of  impairment  exist.  The  Company’s  measurement  of  goodwill  impairment 
involves a comparison of the estimated fair value of a reporting unit to its carrying value. If the estimated fair value of the 
reporting unit is less than the carrying value, an estimate of the current fair values of all assets and liabilities is made to 

79 

 
 
 
 
 
 
determine the amount of implied goodwill (referred to as Step 2 of the goodwill impairment test) and, consequently, the 
amount of any goodwill impairment. Fair value is derived using a combination of valuation methods, including earnings 
before interest, taxes, depreciation, and amortization (EBITDA) and revenue multiples (market approach) and the present 
value  of  discounted  cash  flows  (income  approach).  The  Company’s  annual  impairment  testing  is  performed  as  of 
October 1. 

Indefinite-lived  intangible  assets  are  also  not  amortized  but  rather  are  evaluated  for  impairment  annually  or  more 
frequently  if  indicators  of  impairment  exist.  If  the  carrying  amount  of  the  intangible  asset  exceeds  its  fair  value,  an 
impairment loss shall be recognized in an amount equal to that excess. Fair values are determined based on a discounted 
cash flow model, similar to the goodwill analysis. 

The Company amortizes finite-lived intangible assets over their respective estimated useful lives. Finite-lived intangible 
assets are also evaluated for impairment whenever events or changes in circumstances indicate that the carrying value may 
not be recoverable. In reviewing finite-lived intangible assets for impairment, the carrying amount of the asset is compared 
to the estimated undiscounted future cash flows expected from the use of the asset and its eventual disposition. If such 
cash flows are not sufficient to support the recorded value, an impairment loss to reduce the carrying value of the asset to 
its estimated fair value shall be recognized in operating income. 

Income Taxes: The Company accounts for income taxes under the asset and liability method. Under this method, deferred 
tax assets and liabilities are recognized based on the temporary differences between the book value and the tax basis of 
certain assets and liabilities and the tax effect of operating loss and tax credit carryforwards. Deferred income taxes relate 
principally to asset and liability basis differences resulting from the timing of depreciation deductions and to temporary 
differences  in  the  recognition  of  certain  revenues  and  expenses.  Deferred  tax  assets  and  liabilities  are  measured  using 
enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be 
recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized as income or 
expense in the period that includes the enactment date. The Company classifies any interest and penalty amounts related 
to income tax matters as operating expenses. 

Management applies considerable judgment in determining the consolidated income tax provision, including valuation 
allowances on deferred tax assets. The valuation allowance for deferred tax assets is determined by evaluating whether it 
is more likely than not that the benefits of deferred tax assets will be realized through future reversal of existing taxable 
temporary differences, taxable income in carryback years in jurisdictions in which they are allowable, projected future 
taxable income, or tax-planning strategies. Uncertain tax positions, which also require significant judgment, are measured 
to determine the amounts to be recognized in the financial statements. The income tax provision and valuation allowances 
are complicated by complex and frequently changing rules administered in multiple jurisdictions, including U.S. federal, 
state, and foreign governments. 

The Company’s income taxes for the year ended December 31, 2017 were impacted by the recognition of a reasonable 
estimate  of  the  tax  effects  of  the  Tax  Cuts  and  Jobs  Act  (the  “Tax  Reform  Act”)  that  was  signed  into  law  on 
December 22, 2017 (see Note E).  

Book Overdrafts: Issued checks that have not cleared the bank as of December 31 result in book overdraft balances for 
accounting purposes which are classified within accounts payable in the accompanying consolidated balance sheets. Book 
overdrafts amounted to $17.2 million and $17.7 million for the year ended December 31, 2017 and 2016, respectively. 
The change in book overdrafts is reported as a component of financing activities within the statement of cash flows. 

Claims  Liabilities:  The  Company  is  self-insured  up  to  certain  limits  for  workers’  compensation,  certain  third-party 
casualty claims, and cargo loss and damage claims. Amounts in excess of the self-insured limits are fully insured to levels 
which management considers appropriate for the Company’s operations. The Company’s claims liabilities have not been 
discounted. 

Liabilities for self-insured workers’ compensation and third-party casualty claims are based on the case reserve amounts 
plus  an  estimate  of  loss  development  and  incurred  but  not  reported  (“IBNR”)  claims,  which  is  developed  from  an 
independent actuarial analysis. The process of determining reserve requirements utilizes historical trends and involves an 
evaluation of claim frequency and severity, claims management, and other factors. Case reserves are evaluated as loss 
experience develops and new information becomes available. Adjustments to previously estimated aggregate reserves are 

80 

 
 
 
 
 
 
 
 
reflected in financial results in the periods in which they are made. Aggregate reserves represent an estimate of the costs 
of claims incurred, and it is possible that the ultimate liability may differ significantly from such estimates. 

The Company develops an estimate of self-insured cargo loss and damage claims liabilities based on historical trends and 
certain  event-specific  information.  Claims  liabilities  are  recorded  in  accrued  expenses  and  are  not  offset  by  insurance 
receivables which are reported in other accounts receivable. 

Long-Term Debt: Long-term debt consists of borrowings outstanding under the Company’s revolving credit facility and 
accounts receivable securitization program, minimum principal payments due under notes payable for the financing of 
revenue equipment, other equipment, and software; and the present values of net minimum lease payments under capital 
lease obligations. The Company’s long-term debt and financing arrangements are further described in Note G. 

Contingent Consideration: The Company records the estimated fair value of contingent consideration at the acquisition 
date  as  part  of  the  purchase  price  consideration  for  an  acquisition.  The  fair  value  of  the  Company’s  contingent 
consideration liability, which is further described in Note C, was determined by assessing Level 3 inputs with a discounted 
cash  flow  approach  using  various  probability-weighted  scenarios.  The  fair  value  of  the  outstanding  contingent 
consideration is recorded in accrued expenses or other long-term liabilities, based on when expected payouts become due. 
Amounts  held  in  escrow  for  contingent  consideration  are  recorded  in  other  current  assets  or  other  long-term  assets, 
consistent with the classification of the related liability. The liability for contingent consideration is remeasured at each 
quarterly reporting period and any change in fair value as a result of the recurring assessments is recognized in operating 
income.  

Interest Rate Swap Derivative Instruments: The Company accounts for its derivative instruments as either assets or 
liabilities and carries them at fair value. The Company has interest rate swap agreements designated as a cash flow hedges. 
The effective portion of the gain or loss on the interest rate swap instruments is reported as unrealized gain or loss as a 
component of accumulated other comprehensive income or loss, net of tax, in stockholders’ equity and the change in the 
unrealized gain or loss on the interest rate swaps is reported in other comprehensive income or loss, net of tax, in the 
consolidated statements of comprehensive income. The unrealized gain or loss is reclassified out of accumulated other 
comprehensive loss into income in the same period or periods during which the hedged transaction affects earnings. The 
ineffective portion of the gain or loss on the interest rate swap instruments, if any, is recognized in current income. To 
receive hedge accounting treatment, cash flow hedges must be highly effective in offsetting changes to expected future 
cash flows on hedged transactions. 

Leases: The Company leases, under capital and operating lease arrangements, certain facilities, revenue equipment, and 
certain other equipment used primarily in Asset-Based segment service center operations. Certain of these leases contain 
fluctuating or escalating payments. The related rent expense is recorded on a straight-line basis over the lease term. The 
cumulative  excess  of  rent  expense  over  rent  payments  is  accounted  for  as  a  deferred  lease  obligation.  For  financial 
reporting purposes, assets held under capital leases are depreciated over their estimated useful lives on the same basis as 
owned assets and leasehold improvements associated with assets utilized under capital or operating leases are amortized 
by the straight-line method over the shorter of the remaining lease term or the asset’s useful life. Amortization of assets 
under capital leases is included in depreciation expense. Obligations under the capital lease arrangements are included in 
long-term debt, net of the current portion due, which is classified in current liabilities. 

Nonunion Defined Benefit Pension, Supplemental Benefit, and Postretirement Health Benefit Plans: The Company 
recognizes the funded status (the difference between the fair value of plan assets and the benefit obligation) of its nonunion 
defined benefit pension plan, supplemental benefit plan (“SBP”), and postretirement health benefit plan in the consolidated 
balance sheet and recognizes changes in the funded status, net of tax, in the year in which they occur as a component of 
other  comprehensive  income  or  loss.  Amounts  recognized  in  other  comprehensive  income  or  loss  are  subsequently 
expensed as components of net periodic benefit cost by amortizing unrecognized net actuarial losses over the average 
remaining  active  service  period  of  the  plan  participants  and  amortizing  unrecognized  prior  service  credits  over  the 
remaining years of service until full eligibility of the active participants at the time of the plan amendment which created 
the prior service credit. A corridor approach is not used for determining the amounts of net actuarial losses to be amortized. 

The expense and liability related to the Company’s nonunion defined benefit pension plan, SBP, and postretirement health 
benefit plan are measured based upon a number of assumptions and using the services of a third-party actuary. Assumptions 
impacting the Company’s expense for these plans include the discount rate used to discount the plans’ obligations and, for 
the nonunion defined benefit pension plan, the expected rate of return applied to the fair value of plan assets. The discount 

81 

 
 
 
 
 
 
 
rate is determined by matching projected cash distributions with appropriate high-quality corporate bond yields in a yield 
curve analysis. The Company establishes the expected rate of return on plan assets by considering the historical returns 
for the plan’s current investment mix and the plan investment advisor’s range of expected returns for the plan’s current 
investment mix. Assumptions are also made regarding expected retirement age, mortality, employee turnover, and, for the 
postretirement health benefit plan, future increases in health care costs. 

In  November  2017,  an  amendment  to  the  nonunion  defined  benefit  pension  plan  was  executed  to  terminate  the  plan 
effective December 31, 2017 (see Note I). The plan has filed for a determination letter from the U.S. Internal Revenue 
Service (the “IRS”) regarding the qualification of the plan termination, and the Company expects the process of terminating 
the plan to commence following receipt of a favorable determination letter and the distribution of benefit election forms 
to plan participants. A more conservative approach has been taken to preserve asset values of the frozen nonunion defined 
benefit pension plan and to minimize the impact of market volatility by transferring the plan’s equity investments to short-
duration debt instruments during the second half of 2017. As a result of the significant change to the plan’s asset allocation, 
the plan’s investment rate of return assumption was lowered for the second half of 2017 and for 2018; however, there have 
been no changes to the methodologies of establishing assumptions for the nonunion pension plan.  

The assumptions used directly impact the net periodic benefit cost for a particular year. An actuarial gain or loss results 
when actual experience varies from the assumptions or when there are changes in actuarial assumptions. Actuarial gains 
and losses are not included in net periodic benefit cost in the period when they arise but are recognized as a component of 
other comprehensive income or loss and subsequently amortized as a component of net periodic benefit cost. 

The  Company  uses  December 31  as  the  measurement  date  for  its  nonunion  defined  benefit  pension  plan,  SBP,  and 
postretirement health benefit plan. Plan obligations are also remeasured upon curtailment and upon settlement.  

The Company records quarterly pension settlement expense related to the nonunion defined benefit pension plan when 
qualifying distributions determined to be settlements are expected to exceed the estimated total annual interest cost of the 
plan. Benefit distributions under the SBP individually exceed the annual interest cost of the plan, and the Company records 
the  related  settlement  expense  when  the  amount  of  the  benefit  to  be  distributed  is  fixed,  which  is  generally  upon  an 
employee’s termination of employment. Pension settlement expense for the nonunion defined benefit pension and SBP 
plans is presented in Note I. 

Revenue Recognition: Asset-Based segment revenue is recognized based on relative transit time in each reporting period 
with  expenses  recognized  as  incurred.  A  bill-by-bill  analysis  is  used  to  establish  estimates  of  revenue  in  transit  for 
recognition  in  the  appropriate  reporting  period.  ArcBest  segment  revenue  is  recognized  based  on  the  delivery  of  the 
shipment to the customer-designated location. Service fee revenue for the FleetNet segment is recognized upon response 
to the service event. Repair revenue and expenses for the FleetNet segment are recognized at the completion of the service 
by third-party vendors. 

Revenue,  purchased  transportation  expense,  and  third-party  service  expenses  are  reported  on  a  gross  basis  for  certain 
shipments  and  services  where  the  Company  utilizes  a  third-party  carrier  for  pickup,  linehaul,  delivery  of  freight,  or 
performance of services but remains the primary obligor and assumes collection and credit risks. 

Comprehensive Income or Loss: Comprehensive income or loss consists of net income and other comprehensive income 
or loss, net of tax. Other comprehensive income or loss refers to revenues, expenses, gains, and losses that are not included 
in net income, but rather are recorded directly to stockholders’ equity. The Company reports the components of other 
comprehensive income or loss, net of tax, by their nature and discloses the tax effect allocated to each component in the 
consolidated statements of comprehensive income. The accumulated balance of other comprehensive income or loss is 
displayed separately in the consolidated statements of stockholders’ equity and the components of the balance are reported 
in Note J. The changes in accumulated other comprehensive income or loss, net of tax, and the significant reclassifications 
out of accumulated other comprehensive income or loss are disclosed, by component, in Note J. 

Earnings Per Share: The Company uses the two-class method for calculating earnings per share due to certain equity 
awards being deemed participating securities. The two-class method is an earnings allocation method under which earnings 
per share is calculated for each class of common stock and participating security considering both dividends declared and 
participation rights in undistributed earnings as if all such earnings had been distributed during the period. The calculation 
uses the net income based on the two-class method and the weighted-average number of common shares (basic earnings 
per share) or common equivalent shares outstanding (diluted earnings per share) during the applicable period. The dilutive 

82 

 
 
 
 
 
 
 
 
effect of common stock equivalents is excluded from basic earnings per common share and included in the calculation of 
diluted earnings per common share. 

Share-Based Compensation: The fair value of restricted stock awards is determined based upon the closing market price 
of the Company’s common stock on the date of grant. The restricted stock units generally vest at the end of a five-year 
period following the date of grant, except for certain awards granted to non-employee directors that typically vest at the 
end of a one-year period for awards granted on or after January 1, 2016 and at the end of a three-year period for previous 
grants, subject to accelerated vesting due to death, disability, retirement, or change-in-control provisions. When restricted 
stock units become vested, the Company issues new shares which are subsequently distributed. Dividends or dividend 
equivalents are paid on certain restricted stock units during the vesting period. The Company recognizes the income tax 
benefits of dividends on share-based payment awards as income tax expense or benefit in the consolidated statements of 
operations when awards vest or are settled. 

Share-based awards are amortized to compensation expense on a straight-line basis over the vesting period of awards or 
over the period to which the recipient first becomes eligible for retirement, whichever is shorter, with vesting accelerated 
upon death or disability. The Company recognizes forfeitures as they occur. 

Fair Value Measurements: The Company discloses the fair value measurements of its financial assets and liabilities. Fair 
value  measurements  for  investments  held  in  trust  for  the  Company’s  nonunion  defined  benefit  pension  plan  are  also 
disclosed.  Fair  value  measurements  are  disclosed  in  accordance  with  the  following  hierarchy  of  valuation  approaches 
based  on  whether  the  inputs  of  market  data  and  market  assumptions  used  to  measure  fair  value  are  observable  or 
unobservable: 

  Level 1 – Quoted prices for identical assets and liabilities in active markets. 
  Level 2 – Quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar 
assets and liabilities in markets that are not active, or other inputs that are observable or can be corroborated by 
observable market data. 

  Level 3 – Unobservable inputs (Company’s market assumptions) that are significant to the valuation model.  

Environmental Matters: The Company expenses environmental costs related to existing conditions resulting from past 
or current operations and from which no current or future benefit is discernible. Expenditures which extend the life of the 
related  property  or  mitigate  or  prevent  future  environmental  contamination  are  capitalized.  Amounts  accrued  reflect 
management’s  best  estimate  of  the  future  undiscounted  exposure  related  to  identified  properties  based  on  current 
environmental regulations, management’s experience with similar environmental matters, and testing performed at certain 
sites. The estimated liability is not reduced for possible recoveries from insurance carriers or other third parties. 

Exit or Disposal Activities: The Company recognizes liabilities for costs associated with exit or disposal activities when 
the liability is incurred. 

Adopted Accounting Pronouncements  

In  the  first  quarter  of  2017,  the  Company  adopted  guidance  issued  by  the  Financial  Accounting  Standards  Board  (the 
“FASB”)  which  amended  Accounting  Standards  Codification  (“ASC”)  Topic  740  with  the  addition  of  Balance  Sheet 
Classification  of  Deferred  Taxes.  The  amendment  was  retrospectively  adopted  and  resulted  in  reclassifications  to  the 
consolidated balance sheets to present all deferred tax assets and liabilities as noncurrent by jurisdiction. As a result of 
retrospectively applying the provisions of the amendment, current deferred tax assets were reduced by $39.6 million and 
noncurrent  deferred  tax  assets  were  increased  by  $3.0  million,  with  a  corresponding  reduction  of  $36.6  million  to 
noncurrent deferred tax liabilities at December 31, 2016. 

In the first quarter of 2017, the Company adopted an amendment to ASC Topic 718, Compensation – Stock Compensation, 
which requires the income tax effects of awards to be recognized in the statement of operations when awards vest or are 
settled and allows employers to make a policy election to account for forfeitures as they occur. As a result of applying the 
provisions of the amendment, the Company recognized a cumulative effect adjustment to the opening balances of retained 
earnings, additional paid-in capital, and the deferred income tax liability of $0.2 million, $0.4 million, and $0.2 million, 
respectively.  The  Company  also  made  a  policy  election  to  account  for  forfeitures  as  they  occur.  The  Company  may 
experience volatility in its income tax provision as a result of recording all excess tax benefits and tax deficiencies in the 
income statement upon settlement of awards, which is primarily during the second quarter of each year except for 2018 

83 

 
 
 
 
 
 
 
 
 
which will predominantly occur in the fourth quarter. This provision of the amendment related to recognition of excess 
tax  benefits  and  tax  deficiencies  was  adopted  prospectively;  therefore,  the  prior  period  has  not  been  adjusted  for  this 
provision. Cash paid by the Company to taxing authorities on the employee’s behalf for withheld shares was reclassified 
from an operating activity within changes in accounts payable, accrued expenses, and other liabilities to a financing activity 
in the consolidated statements of cash flows for all periods presented. The other provisions of the adopted amendment did 
not have a significant impact on the Company’s consolidated financial statements. 

In the first quarter of 2017, the Company also adopted amendments to ASC Topic 230, Statement of Cash Flows, which 
provide classification guidance for restricted cash and certain cash receipts and cash payments presented in the statement 
of cash flows. The retrospective adoption of the amendments resulted in reclassification to the consolidated statement of 
cash  flows  to  include  restricted  cash  in  the  reconciliation  of  beginning-  and  end-of-period  totals  of  cash  and  cash 
equivalents. Proceeds from the settlement of corporate-owned life insurance policies are classified as cash provided by 
investing activities, and cash payments for premiums on such insurance policies are classified as cash used in operating 
activities in the consolidated statements of cash flows. 

Accounting Pronouncements Not Yet Adopted 

ASC Topic 606, which amends the guidance in ASC Topic 605, Revenue Recognition, provides a single comprehensive 
revenue recognition model for all contracts with customers and contains principles to apply to determine the measurement 
of  revenue  and  timing  of  when  it  is  recognized.  The  standard  is  effective  for  the  Company  on  January 1, 2018.  The 
Company will adopt the standard on the modified retrospective basis, which requires the effects of adoption to be reflected 
in beginning retained earnings, and does not expect a significant impact on the consolidated financial statements; however, 
additional disclosures regarding disaggregated revenue, contract assets and liabilities, and performance obligations are 
expected, and judgement will be used in applying the disclosure requirements. Revenue recognition for the Asset-Based 
and FleetNet segments will not change upon adoption of the standard. However, revenues for the ArcBest segment will be 
recognized on a relative-transit-time basis instead of the previous recognition method at final delivery. Due to relatively 
short transit times of the ArcBest segment, the financial impact at any period-end is not expected to be significant. The 
Company expects to record an adjustment of less than $0.5 million to increase beginning retained earnings in the first 
quarter 2018 financial statements as a result of adopting the guidance.  

An  amendment  to  ASC  Topic  715,  Compensation  –  Retirement  Benefits,  requires  the  service  cost  component  of  net 
periodic  pension  cost  related  to  pension  and  other  postretirement  benefits  accounted  for  under  ASC  Topic  715  to  be 
included  in  the  same  line  item  or  items  as  other  compensation  costs  arising  from  services  rendered  by  the  related 
employees, and requires the other components of net periodic pension cost, including pension settlement expense, to be 
presented  separately  from  the  service  cost  component  and  outside  of  the  subtotal  of  income  from  operations.  These 
provisions  of  the  amendment  are  required  to  be  applied  retrospectively  and  are  effective  for  the  Company  beginning 
January 1, 2018. Other than the reclassifications described, the Company does not anticipate the amendment to have an 
impact on the consolidated financial statements. 

ASC Topic 718, Compensation-Stock Compensation, was amended to provide guidance about which changes to the terms 
or  conditions  of  a  share-based  payment  award  require  the  application  of  modification  accounting.  The  amendment  is 
effective for the Company beginning January 1, 2018 and is not expected to have a significant impact on the consolidated 
financial statements. 

Effective January 1, 2018, the Company will early adopt an amendment to ASC Topic 350, Intangibles - Goodwill and 
Other, Simplifying the Test of Goodwill Impairment, which removes Step 2 of the goodwill impairment test. For annual 
and  interim  impairment  tests,  the  Company  will  be  required  to  record  an  impairment  charge,  if  any,  by  the  amount  a 
reporting unit’s fair value is exceeded by the carrying value of the reporting unit, limited to the carrying value of goodwill 
included in the reporting unit. The adoption of the new standard is not expected to have an impact on the consolidated 
financial statements. 

In  February  2018,  the  FASB  issued  an  amendment  to  ASC  Topic  220,  Reclassification  of  Certain  Tax  Effects  from 
Accumulated  Other  Comprehensive  Income,  which  allows  a  reclassification  from  accumulated  other  comprehensive 
income to retained earnings for the stranded tax effects resulting from the Tax Reform Act. Under this amendment, the tax 
effects of items within accumulated other comprehensive income will be adjusted to reflect the appropriate tax rate under 
the  Tax  Reform  Act.  The  Company  is  evaluating  the  impact  the  amendment  will  have  on  the  consolidated  financial 
statements.  

84 

 
 
 
 
 
 
 
ASC Topic 842, Leases, which is effective for the Company beginning January 1, 2019, will require leases with a term 
greater than twelve months to be reflected as liabilities with associated right-of-use assets in the Company’s consolidated 
balance sheet. The new standard is expected to be adopted on the modified retrospective basis, which will require leases 
existing at or entered into after the beginning of the earliest comparative period to be valued and recorded as right-to-use 
liabilities  and  assets,  and  is  expected  to  have  a  material  impact  on  the  Company’s  consolidated  balance  sheet.  The 
Company  is  evaluating  the  impact  of  the  new  standard  on  the  consolidated  statements  of  operations  and  consolidated 
statement of cash flows. 

ASC  Topic  815,  Derivatives  and  Hedging,  was  amended  to  change  the  designation  and  measurement  guidance  for 
qualifying hedging relationships and the presentation of hedge results to simplify hedge accounting treatment and better 
align an entity’s risk management activities and financial reporting for hedging relationships. The amendment is effective 
for the Company beginning January 1, 2019 and is not expected to have a significant impact on the consolidated financial 
statements. 

Management believes that there is no other new accounting guidance issued but not yet effective that is relevant to the 
Company’s current financial statements.  

NOTE C – FINANCIAL INSTRUMENTS AND FAIR VALUE MEASUREMENTS 

Financial Instruments 

The following table presents the components of cash and cash equivalents, short-term investments, and restricted funds: 

Cash and cash equivalents 

Cash deposits(1) 
Variable rate demand notes(1)(2) 
Money market funds(3) 

Total cash and cash equivalents 

Short-term investments 

Certificates of deposit(1) 

Restricted cash 

Cash deposits(1) 

     December 31 

     December 31 

2017 

2016 

(in thousands) 

$ 

 86,510  $ 
 19,744 
 14,518 

$ 

 120,772  $ 

 92,520  
 16,057  
 5,703  
 114,280  

$ 

$ 

 56,401  $ 

 56,838  

 —  $ 

 962  

(1)  Recorded at cost plus accrued interest, which approximates fair value. 
(2)  Amounts may be redeemed on a daily basis with the original issuer. 
(3)  Recorded at fair value as determined by quoted market prices (see amounts presented in the table of financial assets and liabilities 

measured at fair value within this Note). 

The Company’s long-term investment financial instruments are presented in the table of financial assets and liabilities 
measured at fair value within this Note. 

Concentrations of Credit Risk of Financial Instruments 
The Company is potentially subject to concentrations of credit risk related to its cash, cash equivalents, and short-term 
investments. The Company reduces credit risk by maintaining its cash deposits primarily in FDIC-insured accounts and 
placing its short-term investments primarily in FDIC-insured certificates of deposit. However, certain cash deposits and 
certificates of deposit may exceed federally insured limits. At December 31, 2017 and 2016, cash and cash equivalents 
totaling $61.1 million and $39.9 million, respectively, were not FDIC insured. 

85 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fair Value Disclosure of Financial Instruments 
Fair value and carrying value disclosures of financial instruments as of December 31 are presented in the following table: 

December 31 
2017 

December 31 
2016 

(in thousands) 

Credit Facility(1) 
Accounts receivable securitization borrowings(2) 
Notes payable(3) 

Fair 
     Value 

  Carrying        
  Value 

Fair 
     Value 
  $   70,000  
 35,000  
    137,503  
  $  268,441  $  267,131  $  243,032  $  242,503  

       Carrying       
     Value 
  $   70,000 
 35,000 
   138,032 

  $   70,000    $   70,000 
 45,000 
   152,131 

 45,000 
   153,441 

(1)  The revolving credit facility (the “Credit Facility”) carries a variable interest rate based on LIBOR, plus a margin, that is considered 
to be priced at market for debt instruments having similar terms and collateral requirements (Level 2 of the fair value hierarchy). 
(2)  Borrowings under the Company’s accounts receivable securitization program carry a variable interest rate based on LIBOR, plus 
a margin, that is considered to be priced at market for debt instruments having similar terms and collateral requirements (Level 2 
of the fair value hierarchy).  

(3)  Fair value of the notes payable was determined using a present value income approach based on quoted interest rates from lending 

institutions with which the Company would enter into similar transactions (Level 2 of the fair value hierarchy). 

86 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
    
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assets and Liabilities Measured at Fair Value on a Recurring Basis 

The following table presents the assets and liabilities that are measured at fair value on a recurring basis: 

Assets: 
Money market funds(1) 
Equity, bond, and money market mutual funds held in trust related to the Voluntary 
Savings Plan(2) 
Interest rate swap(3) 

Liabilities: 
Contingent consideration(4) 

December 31, 2017 
Fair Value Measurements Using 

  Quoted Prices      Significant       Significant 

In Active 
  Markets 
(Level 1) 

  Observable    Unobservable  

Inputs 
      (Level 2)       

Inputs 
(Level 3) 

Total 

(in thousands) 

  $ 

 14,518 

$ 

 14,518 

$ 

 — 

$ 

 2,359 
 481 
 17,358 

  $ 

  $ 

 6,970 

$ 

$ 

 2,359 
 — 
 16,877 

 — 

$ 

$ 

 — 
 481 
 481 

 — 

$ 

$ 

 —   

 —   
 —   
 —   

 6,970   

December 31, 2016 
Fair Value Measurements Using 
  Quoted Prices      Significant       Significant   
  Observable    Unobservable  

In Active 
  Markets 
(Level 1) 

Total 

Inputs 
      (Level 2)       

Inputs 
(Level 3) 

Assets: 
Money market funds(1) 
Equity, bond, and money market mutual funds held in trust related to the Voluntary 
Savings Plan(2) 

Liabilities: 
Contingent consideration(4) 
Interest rate swap(3) 

(in thousands) 

  $ 

 5,703 

$ 

 5,703 

$ 

 — 

$ 

 2,220 
 7,923 

 6,775 
 542 
 7,317 

$ 

$ 

$ 

  $ 

  $ 

  $ 

 2,220 
 7,923 

 — 
 — 
 — 

$ 

$ 

$ 

 — 
 — 

 — 
 542 
 542 

$ 

$ 

$ 

 —   

 —   
 —   

 6,775   
 —   
 6,775   

(3) 

Included in cash equivalents. 

(1) 
(2)  Nonqualified  deferred  compensation  plan  investments  consist  of  U.S.  and  international  equity  mutual  funds,  government  and 
corporate bond mutual funds, and money market funds which are held in a trust with a third-party brokerage firm. Included in other 
long-term assets, with a corresponding liability reported within other long-term liabilities. 
Included in other long-term assets or liabilities. The fair values of the interest rate swaps were determined by discounting future 
cash  flows  and  receipts  based  on  expected  interest  rates  observed  in  market  interest  rate  curves  adjusted  for  estimated  credit 
valuation considerations reflecting nonperformance risk of the Company and the counterparty, which are considered to be in Level 
3 of the fair value hierarchy. The Company assessed Level 3 inputs as insignificant to the valuation at December 31, 2017 and 
December 31, 2016 and considers the interest rate swap valuations in Level 2 of the fair value hierarchy. 
Included in accrued expenses and other long-term liabilities, based on when expected payouts become due. The estimated fair value 
of  contingent  consideration  for  an  earn-out  agreement  related  to  the  September  2016  acquisition  of  LDS  was  determined  by 
assessing  Level  3  inputs  with  a  discounted  cash  flow  approach  using  various  probability-weighted  scenarios.  The  Level  3 
assessments  utilize  a  Monte  Carlo  simulation  with  inputs  including  scenarios  of  estimated  revenues  and  gross  margins  to  be 
achieved for the applicable performance periods, probability weightings assigned to the performance scenarios, and the discount 
rate applied, which was 12.5% and 12.3% as of December 31, 2017 and 2016, respectively. Subsequent changes to the fair value 
as a result of recurring assessments will be recognized in operating income. 

(4) 

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The following table provides the changes in fair value of the liabilities measured at fair value using inputs categorized in 
Level 3 of the fair value hierarchy: 

Balances at December 31, 2015 
Contingent consideration liability recorded at fair value for business acquisition 
Change in fair value included in operating expenses 

Balances at December 31, 2016 
Change in fair value included in operating expenses 
Balances at December 31, 2017 

NOTE D – GOODWILL AND INTANGIBLE ASSETS 

   Contingent Consideration  

(in thousands) 

  $ 

  $ 

 — 
 6,711 
 64 

 6,775 
 195 
 6,970 

Goodwill  represents  the  excess  of  cost  over  the  fair  value  of  net  identifiable  tangible  and  intangible  assets  acquired. 
Goodwill by reportable operating segment consisted of the following: 

Balances December 31, 2015 

Goodwill acquired(1) 
Goodwill divested(2) 
Purchase accounting adjustments 

Balances December 31, 2016 

Goodwill divested(2) 
Purchase accounting adjustments 

Balances December 31, 2017 

     Total 

     ArcBest      FleetNet      

(in thousands) 

  $  96,465   $  95,835   $ 

 12,640  
 (842) 
 612  

 12,640  
 (842) 
 612  

  $ 108,875   $ 108,245   $ 

 (661) 
 106  

 (661) 
 106  

  $ 108,320   $ 107,690   $ 

 630  
 —  
 —  
 —  
 630  
 —  
 —  
 630  

(1)  Goodwill related to the September 2, 2016 acquisition of LDS is expected to be fully deductible for tax purposes. 
(2)  Goodwill  divested  due  to  the  sale  of  certain  non-strategic  businesses  was  determined  based  on  the  relative  fair  value  of  the 

businesses sold to the total fair value of the reporting unit. 

Intangible assets consisted of the following as of December 31: 

Finite-lived intangible assets 
Customer relationships 
Driver network 
Other 

Indefinite-lived intangible assets 

Trade name 
Other(1) 

Total intangible assets 

  Weighted-Average 
    Amortization Period      Cost 

2017 
  Accumulated   
    Amortization     Value 

Net 

2016 
  Accumulated   

Net 
       Cost      Amortization      Value 

(in years) 

(in thousands) 

(in thousands) 

 14 
 3 
 9 
 13 

N/A 
N/A 

N/A 

$  60,431 
 3,200 
 1,032 
    64,663 

    32,300 
 — 
    32,300 
$  96,963 

$ 

 19,745 
 3,200 
 549 
 23,494 

$  40,686 
 — 
 483 
    41,169 

$  60,431 
   3,200 
   1,032 
  64,663 

$ 

 15,350 
 3,200 
 406 
 18,956 

$  45,081   
 —   
 626   
    45,707   

N/A 
N/A 

$ 

 23,494 

    32,300 
 — 
    32,300 
$  73,469 

  32,300 
   2,500 
  34,800 
$  99,463 

N/A 
N/A 

$ 

 18,956 

    32,300   
 2,500   
    34,800   
$  80,507   

1)  Other indefinite-lived intangible assets divested due to the sale of certain non-strategic businesses. 

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The future amortization for intangible assets and acquired software as of December 31, 2017 were as follows: 

2018 
2019 
2020 
2021 
2022 
Thereafter 
Total amortization 

Total 

     Intangible      Acquired    
  Software(1)   

Assets 
(in thousands) 

  $ 

 6,641  $ 
 5,463 
 4,471 
 4,418 
 4,385 
    18,916 

 4,520  $ 
 4,482 
 4,454 
 4,412 
 4,385 
 18,916 

  $   44,294  $   41,169  $ 

 2,121 
 981 
 17 
 6 
 — 
 — 
 3,125 

(1)  Acquired software is reported in property, plant and equipment. 

Annual impairment evaluations of goodwill and indefinite-lived intangible assets were performed as of October 1, 2017 
and 2016, and it was determined that there was no impairment of the recorded balances. In November 2016, the Company 
determined it would discontinue the use of certain software applications as a result of the realignment of the Company’s 
corporate  structure  and  recorded  a  non-cash  impairment  charge  of  $6.2  million  which  includes  the  write-down  of 
$5.5 million of acquired software in the ArcBest segment to its fair value, reflecting estimated reproduction costs less an 
obsolescence allowance. (See Note N for disclosure of the Company’s restructuring costs.) 

NOTE E – INCOME TAXES 

On December 22, 2017, H.R. 1/Public Law 115-97 which includes tax legislation titled Tax Cuts and Jobs Act (the “Tax 
Reform Act”) was signed into law. Effective January 1, 2018, the Tax Reform Act reduces the U.S. federal corporate tax 
rate from 35% to 21%. As a result of the Tax Reform Act, the Company recorded a provisional reduction of net deferred 
income tax liabilities of approximately $24.5 million at December 31, 2017, pursuant to the provisions of Accounting 
Standards Codification 740, Income Taxes, (“ASC 740”), which requires the impact of tax law changes to be recognized 
in the period in which the legislation is enacted. 

In addition to the provisional effect on net deferred tax liabilities, the Company recorded a provisional reduction in current 
income tax expense of approximately $1.3 million, as a result of the Tax Reform Act, to reflect the Company’s use of a 
fiscal year rather than a calendar year for U.S. income tax filing. Due to the fact that the Company’s current fiscal tax year 
includes the effective date of the rate change under the Tax Reform Act, taxes are required to be calculated by applying a 
blended rate to the taxable income for the current taxable year ending February 28, 2018. The blended rate is calculated 
based on the ratio of days in the fiscal year prior to and after the effective date of the rate change. In computing total tax 
expense for 2017, a 35% federal statutory rate was applied to the two months ended February 28, 2017, and a blended rate 
of 32.74% was applied to the ten months ended December 31, 2017.  

The Tax Reform Act makes many other changes in the tax law applicable to corporations, including changes in the tax 
treatment  of  foreign  earnings.  The  foreign  earnings  of  the  Company  are  immaterial  to  the  Company’s  consolidated 
financial results, and the changes made to the treatment of foreign earnings by the Tax Reform Act are not expected to 
have a material impact on the Company’s consolidated financial statements. However, at this time, complete guidance is 
not available on the application of significant portions of the Tax Reform Act relating to foreign earnings and operations, 
and most state taxing authorities have not provided any guidance. Therefore, the Company has not completed its final 
analysis of the impact of the Tax Reform Act on its income tax accounting and expense. The Company will continue to 
evaluate  the  guidance  made  available  on  the  Tax  Reform  Act  and  make  adjustments,  as  necessary,  to  its  income  tax 
provision relating to state and foreign operations. If the impact of any change in estimates made as of December 31, 2017 
related to income tax expense for state and foreign operations is material, appropriate disclosure will be made. 

At December 31, 2017, the Company has not fully completed its accounting for the tax effect of the enactment of the Tax 
Reform  Act;  however,  a  reasonable  estimate  of  its  effects  on  the  Company’s  income  taxes  has  been  recognized,  as 
described within this Note. The provisional amounts recorded in the consolidated financial statements as of and for the 
year ended December 31, 2017 reflect a reasonable estimate of the effects of the tax law change. The application of ASC 
740 will also affect 2018 income tax expense, particularly in the first quarter. In addition to the change in the tax rate, the 
Act makes other changes to corporate tax law which will affect the Company’s U.S. income tax expense in 2018 and 

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subsequent years. Based on information available at this time, none of the changes, other than the tax rate change, are 
expected, either individually or in the aggregate, to be material to the Company’s operating results. 

Significant components of the provision or benefit for income taxes for the years ended December 31 were as follows: 

Current provision (benefit): 

Federal 
State 
Foreign 

Deferred provision (benefit): 

Federal 
State 
Foreign 

Total provision (benefit) for income taxes 

2017(1) 

2016 
(in thousands) 

2015 

  $ 

$ 

 (1,969)
 3,701 
 331 
 2,063 

$ 

 (604)
 (335)
 1,052 
 113 

 9,156  
 165  
 2,124  
 11,445  

 (9,312)
 (867)
 (34)
 (10,213)
 (8,150)

$ 

 8,161 
 1,354 
 7 
 9,522 
 9,635 

$ 

 12,914  
 3,589  
 (68) 
 16,435  
 27,880  

  $ 

1) 

For 2017, the income tax provision (benefit) reflects the provisional impact of the Tax Reform Act, as previously disclosed in this 
Note. Deferred income tax liabilities were reduced by approximately $24.5 million as a result of the decrease in the U.S. corporate 
statutory rate from 35% to 21%, effective January 1, 2018, and current tax expense was reduced by approximately $1.3 million as 
a result of the law change and the Company’s application of a blended rate due to the use of a fiscal year other than the calendar 
year for U.S. income tax filing purposes. 

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and 
liabilities for financial reporting purposes and the amounts used for income tax purposes. Components of the deferred tax 
provision or benefit for the years ended December 31, were as follows: 

Amortization, depreciation, and basis differences for property, plant and equipment 
and other long-lived assets 
Amortization of intangibles 
Changes in reserves for workers’ compensation, third-party casualty, and cargo 
claims 
Revenue recognition 
Allowance for doubtful accounts 
Foreign tax credit carryforward utilized 
Nonunion pension and other retirement plans 
Deferred compensation plans 
Federal net operating loss carryforwards utilized 
State net operating loss carryforwards utilized (generated) 
State depreciation adjustments 
Share-based compensation 
Valuation allowance increase (decrease) 
Leases 
Other accrued expenses 
Provisional impact of the Tax Reform Act(2) 
Other 
Deferred tax provision (benefit) 

2017(1) 

2016(1) 
(in thousands)  

2015(1) 

    $ 

 21,876      $ 
 (1,030)

 12,182      $ 
 (3,623)

 21,098  
 (3,184) 

 (812)
 332 
 (719)
 — 
 (1,977)
 226 
 28 
 229 
 (1,244)
 352 
 401 
 16 
 (852)
 (24,542)
 (2,497)
 (10,213)

$ 

 362 
 1,862 
 (295)
 — 
 3,861 
 203 
 161 
 (304)
 (758)
 (681)
 (61)
 (1)
 (4,108)
 — 
 722 
 9,522 

$ 

 (674) 
 7  
 307  
 434  
 (234) 
 541  
 70  
 623  
 (657) 
 (621) 
 22  
 (969) 
 1,256  
 —  
 (1,584) 
 16,435  

  $ 

1)  The components of the deferred tax provision above reflect the statutory U.S. income tax rate in effect for the applicable year, 

2) 

which is 35%.  
For 2017, the provisional effect of the change in the U.S. corporate tax rate to 21% in accordance with the Tax Reform Act is 
reflected as a separate component of the deferred tax provision. 

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Significant components of the deferred tax assets and liabilities at December 31 were as follows: 

Deferred tax assets: 
Accrued expenses 
Pension liabilities 
Postretirement liabilities other than pensions 
Share-based compensation 
Federal and state net operating loss carryovers 
Other 

Total deferred tax assets 
Valuation allowance 

Total deferred tax assets, net of valuation allowance 

Deferred tax liabilities: 

Amortization, depreciation, and basis differences for property, plant and equipment, and other 
long-lived assets 
Intangibles 
Revenue recognition 
Prepaid expenses 

Total deferred tax liabilities 

Net deferred tax liabilities 

  $ 

2017(1) 

2016(1) 

(in thousands) 

$ 

 36,843 
 4,413 
 6,236 
 4,466 
 1,781 
 1,508 
 55,247 
 (844) 
 54,403 

 53,366  
 4,869  
 9,903  
 7,119  
 2,229  
 1,856  
 79,342  
 (293) 
 79,049  

 73,725 
 14,573 
 6,172 
 3,125 
 97,595 
 (43,192)  $ 

 95,248  
 24,715  
 5,679  
 5,109  
 130,751  
 (51,702) 

  $ 

1)  The amounts for deferred tax assets and liabilities reflect the applicable tax rates for each category, with the U.S. federal rate at 
35% for 2016 and at 21% for a substantial portion of 2017 temporary differences in accordance with the Tax Reform Act. The 
amounts also include deferred taxes for states and foreign jurisdictions.  

Reconciliation between the effective income tax rate, as computed on income before income taxes, and the statutory federal 
income tax rate for the years ended December 31 is presented in the following table: 

Income tax provision at the statutory federal rate 
Federal income tax effects of: 

State income taxes 
Nondeductible expenses 
Life insurance proceeds and changes in cash surrender value 
Dividends received deduction 
Alternative fuel credit 
Increase (decrease) in valuation allowances 
Decrease in uncertain tax positions(2) 
Adoption of ASC 718 relating to stock compensation(3) 
Impact of the Tax Reform Act on current tax(1) 
Impact of the Tax Reform Act on deferred tax(1) 
Other(4) 

Federal income tax provision (benefit) 
State income tax provision 
Foreign income tax provision 
Total provision (benefit) for income taxes 
Effective tax (benefit) rate 

2017(1) 

2016(1) 
(in thousands) 

2015(1) 

    $ 

 18,052       $ 

 9,901      $ 

 25,457 

 (992)
 1,551 
 (927)
 (9)
 — 
 401 
 (720)
 (1,129)
 (1,288)
 (24,542)
 (1,678)
 (11,281)
 2,834 
 297 
 (8,150)
$ 
 (15.8)%    

 (357)
 1,653 
 (1,001)
 (11)
 (1,180)
 (61)
 — 
 — 
 — 
 — 
 (1,387)
 7,557 
 1,019 
 1,059 
 9,635 

$ 
 34.1 %     

 (1,314)
 1,426 
 (110)
 (3)
 (1,141)
 22 
 — 
 — 
 — 
 — 
 (2,267)
 22,070 
 3,754 
 2,056 
 27,880 

 38.3 %  

  $ 

(1)  Amounts in this reconciliation reflect the statutory U.S. income tax rate in effect for the applicable year prior to the enactment of 
the Tax Reform Act, which is 35%. For 2017, the effect of the change in the U.S. corporate tax rate to 21% in accordance with the 
Tax Reform Act is reflected in separate components of the reconciliation. 

(2)  The statute of limitations for the federal return on which these credits were claimed expired in the fourth quarter of 2017. 
(3)  The Company made a policy election to account for forfeitures as they occur. 
(4) 

Includes foreign income tax provision, as presented in this table. 

Income taxes paid, excluding income tax refunds, totaled $22.7 million, $24.3 million, and $39.0 million in 2017, 2016, 
and 2015, respectively. Income tax refunds totaled $18.5 million, $32.5 million, and $21.3 million in 2017, 2016, and 
2015, respectively. 

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In the first quarter of 2017, the Company adopted an amendment to ASC Topic 718, Compensation – Stock Compensation, 
which requires the income tax effects of awards to be recognized in the statement of operations when awards vest or are 
settled  and  allows  employers  to  make  a  policy  election  to  account  for  forfeitures  as  they  occur.  The  Company  may 
experience volatility in its income tax provision as a result of recording all excess tax benefits and tax deficiencies in the 
income statement upon settlement of awards, which occurs primarily during the second quarter of each year except for 
2018 which will predominantly occur in the fourth quarter. As a result of applying the provisions of the amendment, the 
tax rate for 2017 reflects a benefit of 2.2%. The tax benefit of dividends on share based payment awards was less than 
$0.1 million each for 2017, 2016, and 2015. The 2016 and 2015 amounts were reflected in paid in capital. 

The  Company  had  state  net  operating  loss  carryforwards  of  $19.9 million  and  state  contribution  carryforwards  of 
$1.4 million at December 31, 2017. These state net operating loss and contribution carryforwards expire in 5 to 20 years, 
with the majority of states allowing a 15 or 20 years. As of December 31, 2017, the Company had a valuation allowance 
of $0.8 million related to state net operating loss and contribution carryforwards, due to the uncertainty of realization. As 
of  December 31,  2016,  the  Company  had  a  valuation  allowance  of  $0.3 million  related  to  foreign  net  operating  loss 
carryforwards. This valuation allowance reversed during 2017, as the foreign net operating loss was fully utilized.  

Consolidated federal income tax returns filed for tax years through 2013 are closed by the applicable statute of limitations. 
During 2014, the IRS completed an examination of the tax returns for 2010, 2011, and 2012, resulting in an adjustment of 
less  than  $0.1 million.  The  Company  is  under  examination  by  one  state  taxing  authority  at  December  31,  2017.  The 
Company is not under examination by foreign taxing authorities at December 31, 2017. 

The  Company  acquired  Panther  Expedited  Services,  Inc.  (“Panther”)  on  June 15,  2012.  For  periods  subsequent  to  the 
acquisition  date,  Panther  has  been  included  in  consolidated  federal  income  tax  returns  filed  by  the  Company  and  in 
consolidated or combined state income tax returns in states permitting or requiring consolidated or combined income tax 
returns for affiliated groups such as the Company and its subsidiaries. For periods prior to the acquisition date, Panther 
and its subsidiaries filed a consolidated federal income tax return on a stand-alone basis. Panther’s federal tax returns for 
years through 2012 are now closed by the statute of limitations. At December 31, 2017, Panther had federal net operating 
loss carryforwards of approximately $1.5 million from periods ending on or prior to June 15, 2012. State net operating 
loss  carryforwards  for  the  same  periods  are  approximately  $5.0 million.  Federal  net  operating  loss  carryforwards  will 
expire if not used within 14 years. State carryforward periods for Panther vary from 5 to 20 years. For federal tax purposes 
and for most states, the use of such carryforwards is limited by Section 382 of the Internal Revenue Code (“IRC”). The 
limitation applies by restricting the amount of net operating loss carryforwards that may be used in individual tax years 
subsequent to the acquisition date. However, it is not expected that the Section 382 limitation will result in the expiration 
of net operating loss carryforwards prior to their availability under Section 382. 

The Company established a reserve for uncertain tax positions of $0.3 million at December 31, 2013, and increased the 
reserve to $0.7 million at December 31, 2014 as a result of certain credits taken on amended federal returns. The statute 
of limitations for the federal return on which these credits were claimed expired in the fourth quarter of 2017, and the 
reserve of $0.7 million was removed at December 31, 2017. The Company established a reserve for uncertain tax positions 
of less than $0.1 million at December 31, 2016, and maintained the reserve at December 31, 2017, due to uncertainty of 
how the IRS will interpret regulations related to research and development credits claimed on the Company’s 2015 federal 
return. 

For 2017, 2016 and 2015, interest of less than $0.1 million was paid related to federal and state income taxes. Accrued 
interest on the foreign income tax obligations of less than $0.1 million remained at December 31, 2017. Any interest or 
penalties related to income taxes are charged to operating expenses. 

NOTE F – OPERATING LEASES AND COMMITMENTS 

While the Company maintains ownership of most of its larger service centers and distribution centers, certain facilities 
and equipment are leased. Certain of the leases are renewable for additional periods with similar rent payments. Rental 
expense for operating leases, including rentals with initial terms of less than one year, totaled $31.7 million, $26.7 million, 
and $25.0 million in 2017, 2016, and 2015, respectively. 

92 

 
 
 
 
 
 
 
 
 
 
The  future  minimum  rental  commitments,  net  of  minimum  rental  to  be  received  under  noncancelable  subleases,  as  of 
December 31, 2017 for all noncancelable operating leases were as follows: 

2018 
2019 
2020 
2021 
2022 
Thereafter 

  Land and 
     Structures      
(in thousands) 

  Equipment   
and 
Other 

Total 

  $ 

 17,734  $ 
 13,945 
 11,312 
 8,018 
 4,300 
 5,231 

 16,088  $ 
 12,874 
 10,365 
 7,706 
 4,300 
 5,231 

  $ 

 60,540  $ 

 56,564  $ 

 1,646  
 1,071  
 947  
 312  
 —  
 —  
 3,976  

NOTE G – LONG-TERM DEBT AND FINANCING ARRANGEMENTS 

Long-Term Debt Obligations 

Long-term debt consisted of borrowings outstanding under the Company’s revolving credit facility and accounts receivable 
securitization program, both of which are further described in Financing Arrangements within this Note, and notes payable 
and capital lease obligations related to the financing of revenue equipment (tractors and trailers used primarily in Asset-
Based segment operations), real estate, and certain other equipment as follows: 

Credit Facility (interest rate of 3.1%(1) at December 31, 2017) 
Accounts receivable securitization borrowings (interest rate of 2.3% at December 31, 2017) 
Notes payable (weighted-average interest rate of 2.7% at December 31, 2017) 
Capital lease obligations (weighted-average interest rate of 5.7% at December 31, 2017) 

Less current portion 
Long-term debt, less current portion 

December 31 

2017 

2016 

(in thousands) 

  $ 

 70,000  $ 
 45,000 
 153,441 
 478 
 268,919 
 61,930 

  $ 

 206,989  $ 

 70,000  
 35,000  
 138,032  
 641  
 243,673  
 64,143  
 179,530  

(1)  The interest rate swap mitigates interest rate risk by effectively converting $50.0 million of borrowings under the Credit Facility 
from variable-rate interest to fixed-rate interest with a per annum rate of 3.35% based on the margin of the Credit Facility as of 
December 31, 2017 and 2016. 

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Scheduled maturities of long-term debt obligations as of December 31, 2017 were as follows: 

Accounts 
  Receivable 
    Securitization     Notes  
  Payable 

     Credit 
  Facility(1)    Program(1) 

(in thousands) 

Total 

    Capital Lease   
  Obligations(2)  

2018 
2019 
2020 
2021 
2022 
Thereafter 
Total payments 
Less amounts representing interest 
Long-term debt 

  $ 

 68,822  $   2,329  $ 
 42,156 
 71,393 
 24,343 
 84,275 
 404 
   291,393 
 22,474 

 2,598 
 2,679 
 2,696 
 71,392 
 — 
   81,694 
   11,694 

 1,223  $  65,036  $ 
 1,396 
 45,358 
 — 
 — 
 — 
 47,977 
 2,977 

 37,922 
 23,329 
 21,640 
 12,882 
 404 
 161,213 
 7,772 

  $   268,919  $  70,000  $ 

 45,000  $ 153,441  $ 

 234 
 240 
 27 
 7 
 1 
 — 
 509 
 31 
 478 

(1)  The  future  interest  payments  included  in  the  scheduled  maturities  due  are  calculated  using  variable  interest  rates  based  on  the 

LIBOR swap curve, plus the anticipated applicable margin.  

(2)  Minimum payments of capital lease obligations include maximum amounts due under rental adjustment clauses contained in the 

capital lease agreements. 

Assets securing notes payable or held under capital leases at December 31 were included in property, plant and equipment 
as follows: 

Revenue equipment 
Land and structures (service centers) 
Software 
Service, office, and other equipment  
Total assets securing notes payable or held under capital leases 
Less accumulated depreciation and amortization(1) 
Net assets securing notes payable or held under capital leases  

2017 

2016 

(in thousands) 

   $  269,950    $  220,566 
 1,794 
 — 
 7 
   222,367 
 61,643 
  $  184,639  $  160,724 

 1,794 
 486 
 100 
   272,330 
 87,691 

(1)  Amortization of assets held under capital leases and depreciation of assets securing notes payable are included in depreciation 

expense. 

The  Company’s  long-term  debt  obligations  have  a  weighted-average  interest  rate  of  2.8%  at  December 31,  2017.  The 
Company  paid  interest  of  $5.8  million,  $4.5  million,  and  $4.0  million  in  2017,  2016,  and  2015,  respectively,  net  of 
capitalized interest which totaled $0.9 million, $0.7 million, and $0.2 million for 2017, 2016 and 2015, respectively. 

Financing Arrangements 

Credit Facility 
The Company has a revolving credit facility (the “Credit Facility”) under its second amended and restated credit agreement 
which was amended and restated in July 2017 (the “Credit Agreement”) to increase the initial maximum credit amount of 
its Credit Facility from $150.0 million to $200.0 million including a swing line facility of an aggregate amount of up to 
$20.0 million and a letter of credit sub-facility providing for the issuance of letters of credit up to an aggregate amount of 
$20.0 million, and to increase the additional revolving commitments or incremental term loans the Company may request 
under the facility from $75.0 million to $100.0 million, subject to certain additional conditions as provided in the Credit 
Agreement. The maturity date of the Credit Facility was extended to July 7, 2022. As of December 31, 2017, we had 
available borrowing capacity of $130.0 million under our Credit Facility.  

Principal payments under the Credit Facility are due upon maturity; however, borrowings may be repaid, at the Company’s 
discretion,  in  whole  or  in  part  at  any  time,  without  penalty,  subject  to  required  notice  periods  and  compliance  with 
minimum prepayment amounts. Borrowings under the Credit Agreement can either be, at the Company’s election: (i) at 
an Alternate Base Rate (as defined in the Credit Agreement) plus a spread; or (ii) at a Eurodollar Rate (as defined in the 
Credit Agreement) plus a spread. The applicable spread is dependent upon the Company’s Adjusted Leverage Ratio (as 
defined in the Credit Agreement). The Credit Agreement contains conditions, representations and warranties, events of 

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default,  and  indemnification  provisions  that  are  customary  for  financings  of  this  type,  including,  but  not  limited  to,  a 
minimum interest coverage ratio, a maximum adjusted leverage ratio, and limitations on incurrence of debt, investments, 
liens on assets, certain sale and leaseback transactions, transactions with affiliates, mergers, consolidations, purchases and 
sales of assets, and certain restricted payments. The Company was in compliance with the covenants under the Credit 
Agreement at December 31, 2017. 

Interest Rate Swaps 
The  Company  has  a  five-year  interest  rate  swap  agreement  with  a  $50.0  million  notional  amount  maturing  on 
January 2, 2020. The Company receives floating-rate interest amounts based on one-month LIBOR in exchange for fixed-
rate interest payments of 1.85% over the life. The interest rate swap mitigates interest rate risk by effectively converting 
$50.0 million of borrowings under the Credit Facility from variable-rate interest to fixed-rate interest with a per annum 
rate of 3.35% based on the margin of the Credit Facility as of December 31, 2017. The fair value of the interest rate swap 
of $0.1 million was recorded in other long-term assets and $0.5 million was recorded in other long-term liabilities in the 
consolidated  balance  sheet  at  December  31,  2017  and  2016,  respectively.  The  interest  rate  swap  is  subject  to  certain 
customary  provisions  that  could  allow  the  counterparty  to  request  immediate  payment  of  the  fair  value  liability  upon 
violation of any or all of the provisions. The Company was in compliance with all provisions of the interest rate swap 
agreement at December 31, 2017. 

In June 2017, the Company entered into a forward-starting interest rate swap agreement with a $50.0 million notional 
amount which will start on January 2, 2020 upon maturity of the current interest rate swap agreement, and mature on 
June 30,  2022.  The  Company  will  receive  floating-rate  interest  amounts  based  on  one-month  LIBOR  in  exchange  for 
fixed-rate interest payments of 1.99% over the life of the agreement. The interest rate swap mitigates interest rate risk by 
effectively converting $50.0 million of borrowings under the Credit Facility from variable-rate interest to fixed-rate interest 
with a per annum rate of 3.49% based on the margin of the Credit Facility as of December 31, 2017. The fair value of the 
interest  rate  swap  of  $0.4  million  was  recorded  in  other  long-term  assets  in  the  consolidated  balance  sheet  at 
December 31, 2017. 

The  unrealized  gain  or  loss  on  the  interest  rate  swap  instruments  was  reported  as  a  component  of  accumulated  other 
comprehensive loss, net of tax, in stockholders’ equity at December 31, 2017 and 2016, and the change in the unrealized 
income  (loss)  on  the  interest  rate  swaps  for  the  years  ended  December  31,  2017  and  2016  was  reported  in  other 
comprehensive income, net of tax, in the consolidated statement of comprehensive income. The interest rate swaps are 
subject to certain customary provisions that could allow the counterparty to request immediate payment of the fair value 
liability upon violation of any or all of the provisions. The Company was in compliance with all provisions of the interest 
rate swap agreements at December 31, 2017. 

Accounts Receivable Securitization Program 
In March 2017, the Company entered into a second amendment to extend the maturity date of its accounts receivable 
securitization  program  until  April  1,  2020  and  increase  the  amount  of  cash  proceeds  provided  under  the  facility  from 
$100.0 million to $125.0 million, with an accordion feature allowing the Company to request additional borrowings up to 
$25.0 million, subject to certain conditions. Under this program, certain subsidiaries of the Company continuously sell a 
designated  pool  of  trade  accounts  receivables  to  a  wholly  owned  subsidiary  which,  in  turn,  may  borrow  funds  on  a 
revolving basis. This wholly owned consolidated subsidiary is a separate bankruptcy-remote entity, and its assets would 
be available only to satisfy the claims related to the lender’s interest in the trade accounts receivables. Borrowings under 
the accounts receivable securitization program bear interest based upon LIBOR, plus a margin, and an annual facility fee. 
The securitization agreement contains representations and warranties, affirmative and negative covenants, and events of 
default  that  are  customary  for  financings  of  this  type,  including  a  maximum  adjusted  leverage  ratio  covenant.  The 
Company borrowed $10.0 million under the accounts receivable securitization program during the second quarter of 2017. 
As  of  December  31,  2017  and  2016,  $45.0  million  and  $35.0  million,  respectively,  was  borrowed  under  the  accounts 
receivable  securitization  program.  The  Company  was  in  compliance  with  the  covenants under the  accounts  receivable 
securitization program as of December 31, 2017.  

The accounts receivable securitization program includes a provision under which the Company may request and the letter 
of credit issuer may issue standby letters of credit, primarily in support of workers’ compensation and third-party casualty 
claims liabilities in various states in which the Company is self-insured. The outstanding standby letters of credit reduce 
the availability of borrowings under the program. As of December 31, 2017, standby letters of credit of $17.7 million have 
been issued under the program, which reduced the available borrowing capacity to $62.3 million. 

95 

 
 
 
 
 
 
Letter of Credit Agreements and Surety Bond Programs 
As of December 31, 2017 and 2016, the Company had letters of credit outstanding of $18.3 million and $19.6 million, 
respectively, (including $17.7 million and $18.0 million, respectively, issued under the accounts receivable securitization 
program) of which $1.0 million was collateralized by restricted cash as of December 31, 2016. 

The Company has programs in place with multiple surety companies for the issuance of surety bonds in support of its self-
insurance program. As of December 31, 2017 and 2016, surety bonds outstanding related to the self-insurance program 
totaled $60.4 million and $56.5 million, respectively. 

Notes Payable 
The Asset-Based segment has financed the purchase of certain revenue equipment, other equipment, and software through 
promissory  note  arrangements,  including  $84.2  million,  $83.4  million,  and  $80.6  million  for  revenue  equipment  and 
software in 2017, 2016, and 2015, respectively. 

NOTE H – ACCRUED EXPENSES 

Workers’ compensation, third-party casualty, and loss and damage claims reserves(1) 
Accrued vacation pay 
Accrued compensation 
Taxes other than income 
Other 

December 31 

2017 

2016 

(in thousands) 

$ 

 99,969  $ 
 36,034 
 35,718 
 8,215 
 31,301 

$ 

 211,237  $ 

 104,491  
 34,939  
 27,826  
 8,284  
 23,191  
 198,731  

1)  A reclassification was made to prior year to conform to the current year presentation. The insurance receivable for the amount of 
workers’ compensation and third-party casualty claims in excess of self-insurance retention limits, which was previously offset 
against  the  reserve  included  in  accrued  expenses,  has  been  reclassed  to  other  accounts  receivable,  resulting  in  an  $8.7 million 
increase  in  other  accounts  receivable  and  a  corresponding  increase  in  accrued  expenses  in  the  consolidated  balance  sheet  at 
December 31, 2016. 

NOTE I – EMPLOYEE BENEFIT PLANS 

Nonunion Defined Benefit Pension, Supplemental Benefit, and Postretirement Health Benefit Plans 

The Company has a noncontributory defined benefit pension plan covering substantially all noncontractual employees 
hired before January 1, 2006. Benefits under the defined benefit pension plan are generally based on years of service and 
employee compensation. In June 2013, the Company amended the nonunion defined benefit pension plan to freeze the 
participants’ final average compensation and years of credited service as of July 1, 2013. The amendment resulted in a 
plan curtailment and eliminated the service cost of the plan. The plan amendment did not impact the vested benefits of 
retirees or former employees whose benefits have not yet been paid from the plan. Effective July 1, 2013, participants of 
the  nonunion  defined  benefit  pension  plan  who  were  active  employees  of  the  Company  became  eligible  for  the 
discretionary defined contribution feature of the Company’s nonunion 401(k) and defined contribution plan in which all 
eligible noncontractual employees hired subsequent to December 31, 2005 also participate (see Defined Contribution Plans 
section within this Note).  

Since the 2013 freeze of the accrual of benefits of the nonunion defined benefit plan, the investment strategy became more 
focused on reducing investment, interest rate, and longevity risks in the plan. As part of this strategy, the plan purchased 
a $7.6 million nonparticipating annuity contract from an insurance company during the first quarter 2017 to settle the 
pension obligation related to the vested benefits of approximately 50 plan participants and beneficiaries receiving monthly 
benefit  payments  at  the  time  of  the  contract  purchase.  The  Company  recognized  pension  settlement  expense  as  a 
component of net periodic benefit cost related to the first quarter 2017 nonparticipating annuity contract purchase and  
recognized pension settlement expense in 2017, 2016, and 2015 related to lump-sum benefit distributions from the plan. 
The pension settlement expense amounts are presented in the tables within this Note. The remaining pre-tax unrecognized 
net actuarial loss of $22.6 million will continue to be amortized over the average remaining future years of service of the 

96 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
         
    
 
 
 
 
 
 
  
  
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
plan participants, which is approximately eight years. The Company will continue to incur additional quarterly pension 
settlement expense related to lump-sum distributions from the nonunion defined benefit pension plan. 

In  October  2017,  the  ArcBest  Board  of  Directors  adopted  a  resolution  authorizing  the  execution  of  an  amendment  to 
terminate the nonunion defined benefit pension plan with a termination date of December 31, 2017, and such amendment 
was executed in November 2017. The plan has filed for a determination letter from the IRS regarding the qualification of 
the plan termination. Following receipt of a favorable determination letter, benefit election forms will be provided to plan 
participants and they will have an election window in which they can choose any form of payment allowed by the plan for 
immediate commencement of payment or defer payment until a later date. Until a favorable determination letter is received 
and the benefit election forms are distributed to participants, the methodologies for establishing plan assumptions will 
continue to be consistent with those used prior to the amendment to terminate the plan. Pension settlement charges related 
to  the  plan  termination,  including  settlements  for  lump  sum  benefit  distributions  and  the  cost  to  purchase  an  annuity 
contract to settle the pension obligation related to benefits for which participants elect to defer payment until a later date, 
are  likely  to  occur  primarily  in  the  second  half  of  2018.  However,  the  timing  of  recognizing  these  settlements  in  our 
financial statements is highly dependent on when and if we receive the favorable determination letter from the IRS. 

The Company also has an unfunded supplemental benefit plan (“SBP”) for the purpose of supplementing benefits under 
the Company’s nonunion defined benefit pension plan for executive officers designated as participants in the SBP by the 
Company’s  Board  of  Directors.  The  Compensation  Committee  of  the  Company’s  Board  of  Directors  (“Compensation 
Committee”) elected to close the SBP to new entrants and to place a cap on the maximum payment per participant to 
existing participants in the SBP effective January 1, 2006. In place of the SBP, eligible officers of the Company appointed 
after 2005 participate in a long-term cash incentive plan (see Cash Long-Term Incentive Compensation Plan section within 
this  Note).  Effective  December 31,  2009,  the  Compensation  Committee  elected  to  freeze  the  accrual  of  benefits  for 
remaining participants under the SBP. With the exception of early retirement penalties that may apply in certain cases, the 
valuation inputs for calculating the frozen SBP benefits to be paid to participants, including final average salary and the 
interest rate, were frozen at December 31, 2009. As presented in the tables within this Note, pension settlement expense 
and a corresponding reduction in the net actuarial loss was recorded in 2016 related to lump-sum SBP benefit distributions. 
The SBP did not incur pension settlement expense related to lump-sum distributions in 2017 or 2015. 

The  Company  sponsors  an  insured  postretirement  health  benefit  plan  that  provides  supplemental  medical  benefits  and 
dental and vision benefits primarily to certain officers of the Company and certain subsidiaries. Effective January 1, 2011, 
retirees began paying a portion of the premiums under the plan according to age and coverage levels. The amendment to 
the plan to implement retiree premiums resulted in an unrecognized prior service credit which was recorded in accumulated 
other comprehensive loss and is being amortized over approximately nine years.  

97 

 
 
 
 
The following table discloses the changes in benefit obligations and plan assets of the Company’s nonunion defined benefit 
plans for years ended December 31, the measurement date of the plans: 

Nonunion Defined 

  Benefit Pension Plan 
2016 

2017 

Supplemental 
Benefit Plan 

2017 

2016 

(in thousands) 

Postretirement 

  Health Benefit Plan 
2016 

2017 

Change in benefit obligations 
Benefit obligations at beginning of year 
Service cost 
Interest cost 
Actuarial (gain) loss(1) 
Benefits paid 
Settlement loss 
Benefit obligations at end of year 
Change in plan assets 
Fair value of plan assets at beginning of year 
Actual return on plan assets 
Employer contributions 
Benefits paid 
Fair value of plan assets at end of year 
Funded status at end of year 

  $  152,006  $  159,607  $   4,794  $   4,917  $   25,532  $   24,616 
 429 
 1,017 
 133 
 (663)
— 
 25,532 

 — 
 —    
 102 
 4,572    
 (10)
 4,202    
 (989)
    (16,896)   
 — 
 521    
   152,006      3,897 

 — 
 4,514 
 6,448 
    (26,491)
 940 
   137,417 

 489 
 1,060 
 (2,251)
 (733)
— 
    24,097 

 — 
 130 
 (7)
 (246)
 — 
    4,794 

   144,805 
 6,517 
 — 
    (26,491)
   124,831 
  $  (12,586) $ 

   136,917    
 11,384    
 13,400    
    (16,896)   
   144,805    

 — 
 — 
 — 
 — 
 663 
 246 
 (663)
 (246)
 — 
 — 
 (7,201) $  (3,897) $  (4,794) $  (24,097) $  (25,532)

 — 
 — 
 989 
 (989)
 — 

 — 
 — 
 733 
 (733)
 — 

Accumulated benefit obligation 

$  137,417  $  152,006  $   3,897  $   4,794  $   24,097  $   25,532 

(1)  The actuarial loss on the nonunion defined benefit pension plan was higher for 2017, primarily due to net changes in actuarial 
assumptions used to measure the plan obligation at December 31, 2017 versus December 31, 2016. The net actuarial gain on the 
postretirement health benefit plan for 2017, versus the net actuarial loss for 2016, is primarily related to changes in the medical 
trend rate assumption used to measure the plan obligation at each year-end measurement date. 

Amounts recognized in the consolidated balance sheets at December 31 consisted of the following: 

Current liabilities (included in accrued expenses) 
Noncurrent liabilities (included in pension and 
postretirement liabilities) 
Liabilities recognized 

  Nonunion Defined 
  Benefit Pension Plan 

Supplemental 
Benefit Plan 

2017 

2016 

2017 

2016 

Postretirement 
Health Benefit Plan 
2016 
2017 

  $ 

 —  $ 

 —  $ 

(in thousands) 
 —  $ 

 (989) $ 

 (753) $ 

 (690)

   (12,586)

    (24,842)
  $  (12,586) $  (7,201) $  (3,897) $  (4,794) $  (24,097) $   (25,532)

   (23,344)

   (3,897)

   (3,805)

   (7,201)

The following is a summary of the components of net periodic benefit cost for the Company’s nonunion benefit plans for 
the years ended December 31: 

Nonunion Defined 
Benefit Pension Plan 
2016 

2017 

Supplemental 
Benefit Plan 

Postretirement 
Health Benefit Plan 
2016 

     2015 

2015 

     2017       2016       2015       2017 

Service cost 
Interest cost 
Expected return on plan assets 
Amortization of prior service credit 
Pension settlement expense 
Amortization of net actuarial loss(1) 
Net periodic benefit cost 

 406  
$  —  $  —  $  —  $  —  $  —  $  —  $ 
 913  
   130 
    4,514 
   —  
   — 
   (5,712)
 (190) 
   — 
   — 
   —  
   206 
    4,156 
 853  
    3,132 
   152 
$   6,090  $   3,075  $   2,440  $  184  $  488  $   282  $  2,053  $   1,961  $  1,982  

    4,572 
   (8,607)
   — 
    3,023 
    4,087 

    5,200 
   (9,180)
   — 
    3,202 
    3,218 

    1,017 
   — 
 (190)
   — 
 705 

   1,060 
   — 
 (190)
   — 
 694 

    123 
   — 
   — 
 — 
    159 

   102 
   — 
   — 
 — 
 82 

 429  $ 

 489  $ 

(in thousands) 

(1)  The Company amortizes actuarial losses over the average remaining active service period of the plan participants and does not use 

a corridor approach. 

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The following is a summary of the pension settlement distributions and pension settlement expense for the years ended 
December 31: 

Nonunion Defined 
Benefit Pension Plan 

Supplemental 
Benefit Plan 

Pension settlement distributions 
Pension settlement expense, pre-tax 
Pension settlement expense per diluted share, net of taxes 

     2017(1) 

      2016(2) 

  $ 26,261  $  16,515  $  20,622  $ 
  $  4,156  $   3,023  $   3,202  $ 
 0.07  $ 
  $

 0.10  $ 

 0.07  $ 

     2017(3) 

     2015(2) 
(in thousands, except per share data) 
 $ 
 $ 
 $ 

 989 
 — 
 — 

 246  $   1,941 
 — 
 206  $ 
 — 
 0.01  $ 

      2016 

     2015(4) 

(1)  Pension  settlement  distributions  represent  $18.7  million  of  lump-sum  benefit  distributions  and  a  $7.6  million  nonparticipating 

annuity contract purchase. 

(2)  Pension settlement distributions represent lump-sum benefit distributions paid. 
(3)  The 2017 SBP distribution represents the portion of a benefit related to an officer retirement that occurred in 2016 which was 
delayed  for  six  months  after  retirement  in  accordance  with  IRC  Section  409A.  The  pension  settlement  expense  related  to  this 
distribution was recognized in 2016. 

(4)  The 2015 SBP distribution represents the portion of a benefit related to an officer retirement that occurred in 2014 which was 
delayed  for  six  months  after  retirement  in  accordance  with  IRC  Section  409A.  The  pension  settlement  expense  related  to  this 
distribution was recognized in 2014. 

Included in accumulated other comprehensive loss at December 31 were the following pre-tax amounts that have not yet 
been recognized in net periodic benefit 
 cost: 

  Nonunion Defined 
  Benefit Pension Plan 

Supplemental 
Benefit Plan 

2017 

2016 

2017 

2016 

Postretirement 

  Health Benefit Plan 
      2016 

2017 

Unrecognized net actuarial loss 
Unrecognized prior service credit 

Total 

  $  22,588  $  23,294  $ 

 — 

 — 

 — 

  $  22,588  $  23,294  $ 

 543  $ 

 635  $   2,764 
 (127)
 635  $   2,637 

 — 

 $   5,708 
 (317)
 $   5,391 

(in thousands) 
 543  $ 

The  following  amounts,  which  are  reported  within  accumulated  other  comprehensive  loss  at  December  31,  2017  are 
expected to be recognized as components of net periodic benefit cost in 2018 on a pre-tax basis. (Amounts exclude the 
effect of pension settlements, which the Company will incur for the nonunion defined benefit pension plan.) 

     Nonunion 
  Defined Benefit   
  Pension Plan 

    Supplemental     Postretirement   

Benefit 
Plan 
(in thousands) 

Health 

  Benefit Plan 

Unrecognized net actuarial loss 
Unrecognized prior service credit 

Total 

  $ 

  $ 

 2,881  $ 
 — 
 2,881  $ 

 80  $ 
 — 
 80  $ 

 274 
 (93)
 181 

The discount rate is determined by matching projected cash distributions with appropriate high-quality corporate bond 
yields  in  a  yield  curve  analysis.  Weighted-average  assumptions  used  to  determine  nonunion  benefit  obligations  at 
December 31 were as follows: 

  Nonunion Defined 
  Benefit Pension Plan    Benefit Plan 
     2017 

      2016 

  Supplemental   

     2017      2016      2017 

Postretirement 
  Health Benefit Plan    

      2016 

Discount rate 

3.1 % 

 3.4 %  2.8 %   2.7 % 

3.5 % 

 4.0 % 

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Weighted-average assumptions used to determine net periodic benefit cost for the Company’s nonunion benefit plans for 
the years ended December 31 were as follows: 

Discount rate 
Expected return on plan assets 

Nonunion Defined 

Supplemental 
Benefit Plan 

Postretirement 
  Health Benefit Plan 

  Benefit Pension Plan 
    2017(1)     2016(2)    2015(3)      2017      2016      2015      2017      2016      2015     
 3.4  %  3.5  %   3.2  %  2.7 %  2.6 %  2.5 %  4.0 %  4.2 %   3.9 % 
 6.5  %  6.5  %   6.5  % N/A    N/A    N/A    N/A    N/A    N/A 

(1)  The discount rate presented was used to determine the first quarter 2017 credit, and the interim discount rate established upon each 
quarterly settlement in 2017 of 3.4%, 3.2%, and 3.1% was used to calculate the expense/credit for the second, third, and fourth 
quarter of 2017, respectively. The expected return on plan assets presented was used to determine the pension credit for the first 
half of 2017, and a 2.5% expected return on plan assets was used to determine pension expense for the second half of 2017, as 
further discussed in the following Nonunion Defined Benefit Pension Plan Assets section within this Note. 

(2)  The discount rate presented was used to determine the first quarter 2016 expense, and the interim discount rate established upon 
each quarterly settlement in 2016 of 3.0%, 2.7%, and 2.7% was used to calculate the expense/credit for the second, third, and fourth 
quarter of 2016, respectively. 

(3)  The discount rate presented was used to determine the first quarter 2015 expense/credit, and the interim discount rate established 
upon each quarterly settlement in 2015 of 3.0%, 3.5%, and 3.4% was used to calculate the expense/credit for the second, third, and 
fourth quarter of 2015, respectively. 

The assumed health care cost trend rates for the Company’s postretirement health benefit plan at December 31 were as 
follows: 

Health care cost trend rate assumed for next year 
Rate to which the cost trend rate is assumed to decline 
Year that the rate reaches the cost trend assumed rate 

      Pre-65 

2017 
      Post-65 

 8.3 % 
 4.0 % 

2035 

 5.5 %   
 4.0 %   
2024 

2016 

 8.0 % 
 4.5 % 
2031 

The  health  care  cost  trend  rates  have  a  significant  effect  on  the  obligations  reported  for  health  care  plans.  A 
one-percentage-point change in assumed health care cost trend rates would have the following effects on the Company’s 
postretirement health benefit plan for the year ended December 31, 2017: 

Effect on total of service and interest cost components 
Effect on postretirement benefit obligation 

One Percentage Point 
Increase 

      Decrease 

(in thousands) 
 335  $ 
 4,820  $ 

 (262)
 (3,845)

  $ 
  $ 

Estimated future benefit payments from the Company’s nonunion defined benefit pension (paid from trust assets), SBP, 
and postretirement health benefit plans, which reflect expected future service as appropriate, as of December 31, 2017 are 
as follows: 

     Nonunion 
  Defined Benefit   
  Pension Plan 

    Supplemental     Postretirement   

Benefit 
Plan 
(in thousands) 

Health 
  Benefit Plan    

2018 
2019 
2020 
2021 
2022 
2023-2027 

  $ 
  $ 
  $ 
  $ 
  $ 
  $ 

 22,511  $ 
 11,244  $ 
 12,051  $ 
 10,843  $ 
 11,029  $ 
 46,448  $ 

 —  $ 
 3,107  $ 
 —  $ 
 —  $ 
 —  $ 
 718  $ 

 753 
 827 
 879 
 952 
 1,013 
 5,949 

The Company’s contributions to the defined benefit pension plan are based upon the minimum funding levels required 
under provisions of the Employee Retirement Income Security Act of 1974 (“ERISA”) and the Pension Protection Act of 
2006 (the “PPA”), with the maximum contributions not to exceed deductible limits under the IRC. Based upon currently 
available actuarial information, which is subject to change upon completion of the 2018 actuarial valuation of the plan, 
and excluding the impact of funding for plan termination, the Company does not expect to have cash outlays for required 
minimum contributions to its nonunion defined benefit pension plan in 2018. The plan’s actuary certified the adjusted 

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funding target attainment percentage (“AFTAP”) to be 107.8% as of the January 1, 2017 valuation date. The AFTAP is 
determined by measurements prescribed by the IRC, which differ from the funding measurements for financial statement 
reporting purposes.  

As previously disclosed in this Note, an amendment was executed in November 2017 to terminate the nonunion defined 
benefit pension plan with an effective date of December 31, 2017. We may be required to fund the plan prior to the final 
distribution of benefits to plan participants, the amount of which will be determined by the plan’s actuary. The final pension 
settlement charges and the actual amount we will be required to contribute to the plan to fund benefit distributions in 
excess of plan assets cannot be determined at this time, as the actual amounts are dependent on various factors, including 
final benefit calculations, the benefit elections made by plan participants, interest rates, the value of plan assets, and the 
cost to purchase an annuity contract to settle the pension obligation related to benefits for which participants elect to defer 
payment until a later date. Based on currently available information provided by the plan’s actuary, the Company estimates 
a cash contribution of approximately $10.0 million for 2018, although there can be no assurances in this regard. Although 
the  timing  is  not  certain,  cash  contributions  required  to  fund  the  plan  upon  termination  are  likely  to  be  made  by  the 
Company in the second half of 2018.  

Nonunion Defined Benefit Pension Plan Assets 
The Company establishes the expected rate of return on nonunion defined benefit pension plan assets, which are held in 
trust, by considering the historical returns for the current mix of investments and the range of expected returns for the 
current pension plan investment mix provided by the plan’s investment advisor.  

In consideration of plan termination, the overall objectives of the investment strategy for the Company’s nonunion defined 
benefit pension plan have become more focused on asset preservation, while continuing to ensure the plan will provide for 
required benefits under the plan in a manner that satisfies the fiduciary requirements of ERISA and limit the possibility of 
experiencing  a  substantial  investment  loss  over  a  one-year  period.  A  more  conservative  approach  has  been  taken  to 
minimize the impact of market volatility by transferring the plan’s equity investments to short-duration debt instruments 
during the second half of 2017. As a result of the significant change to the plan’s asset allocation, the plan’s investment 
rate of return assumption was lowered for the second half of 2017, from 6.5% as of January 1, 2017 to 2.5% as of July 1, 
2017. In consideration of the plan’s current investment allocation and the expected termination of the plan in the near-
term, the Company’s long-term expected rate of return utilized in determining its 2018 nonunion defined benefit pension 
plan expense is 1.4%, net of estimated expenses expected to be paid from plan assets in 2018. 

The weighted-average target, acceptable ranges, and actual asset allocations of the Company’s nonunion defined benefit 
pension plan at December 31 are summarized in the following table: 

2017 
  Acceptable 

     Target 
    Allocation        

 Weighted-Average Allocation   

Range 

2017 

2016 

Equity Securities 

Large Cap U.S. Equity 
Mid Cap U.S. Equity 
Small Cap U.S. Equity 
International Equity 

Income Securities 
Debt Instruments 
Floating Rate Loan Fund 

Cash Equivalents 

Cash and Cash Equivalents 

0.0 %     0.0 % -  20.0 %    
  0.0 % -  11.0 %    
0.0   
  0.0 % -  11.0 %    
0.0   
  0.0 % -  18.0 %    
0.0   

0.0 %   
0.0  
0.0  
0.0  

 14.0 % 
 9.4  
 10.0  
 14.4  

 70.0   
 10.0   

  20.0 % - 100.0 %    
   3.0 % - 100.0 %    

 73.6  
 13.1  

 25.0  
 10.8  

 20.0   
 100.0 %     

  0.0 % - 100.0 %    

 13.3  
 100.0 %   

 16.4  
 100.0 %

Investment balances and results are reviewed quarterly. Investment performance is generally compared to the three-to-five 
year performance of recognized market indices as well as analyzed for periods shorter than three years for each investment 
fund and over five years for the total fund. Although investment allocations which fall outside the acceptable range at the 
end of any quarter are usually rebalanced based on the target allocation, the Company has the discretion to maintain cash 
or other short-term investments during periods of market volatility. 

101 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
       
     
  
 
 
  
 
 
 
 
  
 
  
  
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
  
  
  
 
 
 
  
 
 
 
  
 
 
 
 
 
  
 
 
 
  
  
  
 
 
 
  
 
 
 
 
Certain types of investments and transactions are prohibited or restricted by the Company’s written pension investment 
policy,  including,  but  not  limited  to,  borrowing  of  money;  purchase  of  securities  on  margin;  short  sales;  pledging, 
mortgaging, or hypothecating securities except loans of securities that are fully-collateralized; purchase or sale of futures, 
options, or derivatives for speculation or leverage; purchase or sale of commodities or illiquid interests in real estate or 
mortgages;  or  purchase  of  illiquid  securities.  In  addition  to  mutual  fund  investments  in  cash  equivalents  and  income 
securities,  the  plan  also  holds  investments  in  1-3  year  and  1-5  year  actively  managed  portfolios  of  short-term  debt 
instruments, which are designed to match the scheduled cash flows of the Plan over a short-term, forward-looking time 
period  while  maintaining  principal  value  and  optimizing  total  returns.  In  addition  to  the  requirements  of  the  pension 
investment  policy,  certain  investment  restrictions  apply  to  the  actively  managed  portfolios,  including:  guidelines  for 
permitted investments; minimum acceptable credit quality of securities; maximum maturity of investments; limitations on 
the concentration of certain types of investments; and/or acceptable effective duration period ranges. 

The  fair  value  of  the  Company’s  nonunion  defined  benefit  pension  plan  assets  at  December 31,  2017,  by  major  asset 
category and fair value hierarchy level (see Fair Value Measurements accounting policy in Note B), were as follows: 

Fair Value Measurements Using 

  Quoted Prices      Significant       Significant 

In Active 
  Markets 
(Level 1) 

  Observable    Unobservable  

Inputs 
      (Level 2)       

Inputs 
(Level 3) 

(in thousands) 

Total 

Cash and Cash Equivalents(1) 
Debt Instruments(2) 
Floating Rate Loans(3) 

  $   16,641  $ 
 91,778 
 16,412 
  $  124,831  $ 

 —  $ 

 16,641  $ 
 10,087 
 16,412 
 43,140  $   81,691  $ 

 81,691 
 — 

 —  
 —  
 —  
 —  

(1)  Consists primarily of money market mutual funds. 
(2) 

Includes corporate debt instruments (80%), asset-backed instruments (16%), and mortgage-backed instruments (4%). The fair value 
measurements are provided by a pricing service which uses the market approach with inputs derived from observable market data. 

(3)  Consists of a floating rate loan mutual fund. 

The  fair  value  of  the  Company’s  nonunion  defined  benefit  pension  plan  assets  at  December 31,  2016,  by  major  asset 
category and fair value hierarchy level (see Fair Value Measurements accounting policy in Note B), were as follows: 

Fair Value Measurements Using 

  Quoted Prices    Significant    Significant 

In Active 
  Markets 
(Level 1) 

  Observable    Unobservable   

Inputs 
(Level 2)      

Inputs 
(Level 3) 

(in thousands) 

Total 

Cash and Cash Equivalents(1) 
Debt Instruments(2) 
Floating Rate Loans(3) 
Large Cap U.S. Equity 
Mid Cap U.S. Equity 
Small Cap U.S. Equity 
International Equity 

  $   23,696  $ 
 36,245 
 15,687 
 20,208 
 13,597 
 14,561 
 20,811 
  $  144,805  $ 

 —  $ 

 23,696  $ 
 — 
 15,687 
 20,208 
 13,597 
 14,561 
 20,811 
 108,560  $   36,245  $ 

 36,245 
 — 
 — 
 — 
 — 
 — 

 — 
 — 
 — 
 — 
 — 
 — 
 — 
 — 

(1)  Consists primarily of money market mutual funds. 
(2) 

Includes  corporate  debt  instruments  (81%),  mortgage-backed  instruments  (10%),  treasury  instruments  (7%),  municipal  debt 
instruments (1%), and agency debt instruments (1%) which are priced using daily bid prices. The fair value measurements are 
provided by a pricing service which uses the market approach with inputs derived from observable market data. 

(3)  Consists of a floating rate loan mutual fund. 

Deferred Compensation Plans 

The Company has deferred salary agreements with certain executives for which liabilities of $2.9 million and $3.4 million 
were recorded as of December 31, 2017 and 2016, respectively. The deferred salary agreements include a provision that 
immediately vests all benefits and provides for a lump-sum payment upon a change in control of the Company that is 

102 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
    
  
 
 
 
 
  
  
  
  
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
    
    
  
 
 
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
 
 
 
followed by a termination of the executive. The Compensation Committee elected to close the deferred salary agreement 
program to new entrants effective January 1, 2006. In place of the deferred salary agreement program, officers appointed 
after 2005 participate in the Cash Long-Term Incentive Plan (see Cash Long-Term Incentive Compensation Plan section 
within this Note). 

The Company maintains a Voluntary Savings Plan (“VSP”), a nonqualified deferred compensation program for the benefit 
of certain executives of the Company and certain subsidiaries. Eligible employees may defer receipt of a portion of their 
salary and incentive compensation into the VSP by making an election prior to the beginning of the year in which the 
salary compensation is payable and, for incentive compensation, by making an election at least six months prior to the end 
of the performance period to which the incentive relates. The Company credits participants’ accounts with applicable rates 
of return based on a portfolio selected by the participants from the investments available in the plan. The Company match 
related to the VSP was suspended beginning January 1, 2010. All deferrals, Company match, and investment earnings are 
considered part of the general assets of the Company until paid. Accordingly, the consolidated balance sheets reflect the 
fair value of the aggregate participant balances, based on quoted prices of the mutual fund investments, as both an asset 
and  a  liability  of  the  Company.  As  of  December 31,  2017  and  2016,  VSP  balances  of  $2.4  million  and  $2.2  million, 
respectively, were included in other long-term assets with a corresponding amount recorded in other long-term liabilities. 

Defined Contribution Plans 

The Company and its subsidiaries have various defined contribution 401(k) plans that cover substantially all employees. 
The plans permit participants to defer a portion of their salary up to a maximum of 69% as determined under Section 
401(k) of the IRC. For certain participating subsidiaries, the Company matches 50% of nonunion participant contributions 
up  to  the  first  6%  of  annual  compensation.  The  plans  also  allow  for  discretionary  401(k)  Company  contributions 
determined  annually.  The  Company’s  matching  expense  for  the  401(k)  plans  totaled  $5.6  million,  $5.7 million,  and 
$5.5 million for 2017, 2016, and 2015, respectively. 

Effective  July 1,  2013,  participants  in  the  nonunion  defined  benefit  pension  plan  who  were  active  employees  of  the 
Company became eligible for the discretionary defined contribution feature of Company’s nonunion 401(k) and defined 
contribution plan in which all eligible noncontractual employees hired subsequent to December 31, 2005 also participate. 
Participants are fully vested in their benefits under the defined contribution plan after three years of service. In 2017, 2016, 
and 2015, the Company recognized expense of $8.3 million, $5.0 million, and $9.5 million, respectively, related to its 
discretionary contributions to the defined contribution plan.  

Cash Long-Term Incentive Compensation Plan 

The Company maintains a performance-based Cash Long-Term Incentive Compensation Plan (“LTIP”) for officers of the 
Company or its subsidiaries who are not active participants in the deferred salary agreement program. The LTIP incentive, 
which  is  earned  over  three  years,  is  based,  in  part,  upon  a  proportionate  weighting  of  return  on  capital  employed  and 
shareholder returns compared to a peer group, as specifically defined in the plan document. As of December 31, 2017, 
2016, and 2015, $6.6 million, $3.9 million, $6.7 million, respectively, were accrued for future payments under the plans.  

Other Plans 

Other long-term assets include $49.7 million and $47.4 million at December 31, 2017 and 2016, respectively, in the cash 
surrender value of life insurance policies. These policies are intended to provide funding for long-term nonunion benefit 
arrangements such as the Company’s SBP and deferred compensation plans. A portion of the Company’s cash surrender 
value of variable life insurance policies have investments, through separate accounts, in equity and fixed income securities 
and,  therefore,  are  subject  to  market  volatility.  The  Company  recognized  gains  associated  with  changes  in  the  cash 
surrender value and proceeds from life insurance policies of $2.6 million, $2.9 million, and $0.3 million during 2017, 
2016, and 2015, respectively. 

Multiemployer Plans 

ABF Freight System, Inc. and certain other subsidiaries reported in the Company’s Asset-Based operating segment (“ABF 
Freight”) contribute to multiemployer pension and health and welfare plans, which have been established pursuant to the 
Taft-Hartley Act, to provide benefits for its contractual employees. ABF Freight’s contributions generally are based on the 
time worked by its contractual employees, in accordance with the ABF NMFA and other related supplemental agreements. 

103 

 
 
 
 
 
 
 
 
 
 
ABF Freight recognizes as expense the contractually required contributions for each period and recognizes as a liability 
any  contributions  due  and  unpaid.  The  ABF  NMFA  and  the  related  supplemental  agreements  provide  for  continued 
contributions  to  various  multiemployer  health,  welfare,  and  pension  plans  maintained  for  the  benefit  of  ABF  Freight 
employees who are members of the IBT.  As of  December 2017, approximately 83% of  ABF Freight employees were 
covered  under  the  ABF  NMFA.  Upon  implementation  of  the  ABF  NMFA  on  November  3,  2013,  contribution  rate 
increases for the benefits under the collective bargaining agreement were applied retroactively to August 1, 2013. Under 
the ABF NMFA, the combined contribution rates for health, welfare, and pension benefits under the ABF NMFA were 
allowed to increase up to $1.00 per hour each August 1 if the plans provided evidence that an increase was actuarially 
necessary.  

The multiemployer plans to which ABF Freight segment primarily contributes are jointly-trusteed (half of the trustees of 
each  plan  are  selected  by  the  participating  employers,  the  other  half  by  the  IBT)  and  cover  collectively-bargained 
employees of multiple unrelated employers. Due to the inherent nature of multiemployer plans, there are risks associated 
with participation in these plans that differ from single-employer plans. Assets received by the plans are not segregated by 
employer,  and  contributions  made  by  one  employer  can  be  and  are  used  to  provide  benefits  to  current  and  former 
employees of other employers. If a participating employer in a multiemployer plan no longer contributes to the plan, the 
unfunded obligations of the plan may be borne by the remaining participating employers. If a participating employer in a 
multiemployer pension plan completely withdraws from the plan, it owes to the plan its proportionate share of the plan’s 
unfunded vested benefits, referred to as a withdrawal liability. A complete withdrawal generally occurs when the employer 
permanently  ceases  to  have  an  obligation  to  contribute  to  the  plan.  Withdrawal  liability  is  also  owed  in  the  event  the 
employer withdraws from a plan in connection with a mass withdrawal, which generally occurs when all or substantially 
all employers withdraw from the plan pursuant to an agreement in a relatively short period of time. Were ABF Freight to 
completely  withdraw  from  certain  multiemployer  pension  plans,  whether  in  connection  with  a  mass  withdrawal  or 
otherwise, under current law, ABF Freight would have material liabilities for its share of the unfunded vested liabilities of 
each such plan.  

Pension Plans 
The  25  multiemployer  pension  plans  to  which  ABF  Freight  contributes  vary  greatly  in  size  and  in  funded  status. 
Contribution obligations to these plans are generally specified in the ABF NMFA, which will remain in effect through 
March 31, 2018. The funding obligations to the pension plans are intended to satisfy the requirements imposed by the 
PPA, which was permanently extended by the Multiemployer Pension Reform Act (the “Reform Act”) included in the 
Consolidated and Further Continuing Appropriations Act of 2015. Through the term of its current collective bargaining 
agreement, ABF Freight’s contribution obligations generally will be satisfied by making the specified contributions when 
due.  However,  the  Company  cannot  determine  with  any  certainty  the  contributions  that  will  be  required  under  future 
collective bargaining agreements for ABF Freight’s contractual employees.  

The PPA requires that “endangered” (generally less than 80% funded and commonly called “yellow zone”) plans adopt 
“funding improvement plans” and that “critical” (generally less than 65% funded and commonly called “red zone”) plans 
adopt “rehabilitation plans” that are intended to improve the plan’s funded status over time. The Reform Act includes 
provisions to address the funding of multiemployer pension plans in “critical and declining” status, including certain of 
those in which ABF Freight participates. Critical and declining status is applicable to critical status plans that are projected 
to become insolvent anytime within the next 14 plan years, or if the plan is projected to become insolvent within the next 
19 plan years and either the plan’s ratio of inactive participants to active participants exceeds two to one or the plan’s 
funded percentage is less than 80%. Provisions of the Reform Act include, among others, providing qualifying plans the 
ability  to  self-correct  funding  issues,  subject  to  various  requirements  and  restrictions,  including  applying  to  the  U.S. 
Department of Treasury (the “Treasury Department”) for the reduction of certain accrued benefits. 

Based  on  the  most  recent  annual  funding  notices  the  Company  has  received,  most  of  which  are  for  plan  years  ended 
December 31, 2016, approximately 60% of the Asset-Based contributions to multiemployer pension plans were made to 
plans that are in “critical and declining” status, including the Central States, Southeast and Southwest Areas Pension Plan 
(the “Central States Pension Plan”) discussed below, approximately 1% were made to plans that are in “critical status” but 
not “critical and declining” status, and approximately 6% were made to plans that are in “endangered status,” each as 
defined by the PPA. The Asset-Based segment’s participation in multiemployer pension plans is summarized in the table 
below. The multiemployer pension plans listed separately in the table represent plans that are individually significant to 
the Asset-Based segment based on the amount of plan contributions. The severity of a plan’s underfunded status was also 
considered in the analysis of individually significant funds to be separately disclosed. 

104 

 
 
 
 
 
Significant multiemployer pension funds and key participation information were as follows: 

  EIN/Pension 

Legal Name of Plan     Plan Number (a)     
Central States, 
Southeast and 
Southwest Areas 
Pension Plan(1)(2) 

36-6044243 

Pension 
Protection Act 
Zone Status (b) 

2017 

2016 

FIP/RP 
Status 
Pending/ 
     Implemented (c)      

Contributions (d) 
(in thousands) 
2016 

2017 

  Surcharge 
    Imposed (e)

2015 

Critical 
and 
Declining    

Critical 
and 

Declining    Implemented(3)  $   78,230 

$   77,891 

$   77,491   

No 

Western 
Conference of 
Teamsters Pension 
Plan(2) 

Central 
Pennsylvania 
Teamsters Defined 
Benefit Plan(1)(2) 

I. B. of T. Union 
Local No. 710 
Pension Fund(5)(6)    

All other plans in 
the aggregate 
Total 
multiemployer 
pension 
contributions 
paid(7) 

91-6145047 

   Green 

   Green 

No 

 26,320 

 25,075 

 24,474   

No 

23-6262789 

   Green 

   Green 

No 

 13,391 

 13,381 

 13,147   

No 

36-2377656 

   Green(4) 

   Green(4) 

No 

 10,054 

 9,670 

 10,020   

No 

 30,421 

 28,122 

 26,766  

  $  158,416 

$  154,139 

$  151,898  

Table Heading Definitions 
(a)  The “EIN/Pension Plan Number” column provides the Federal Employer Identification Number (EIN) and the three-digit plan 

number, if applicable. 

(b)  Unless  otherwise  noted,  the  most  recent  PPA  zone  status  available  in  2017  and  2016  is  for  the  plan’s  year-end  status  at 
December 31, 2016 and 2015, respectively. The zone status is based on information received from the plan and was certified by 
the plan’s actuary. Green zone funds are those that are in neither endangered, critical, or critical and declining status and generally 
have a funded percentage of at least 80%. 

(c)  The “FIP/RP Status Pending/Implemented” column indicates if a funding improvement plan (FIP) or a rehabilitation plan (RP), if 

applicable, is pending or has been implemented. 

(d)  Amounts reflect contributions made in the respective year and differ from amounts expensed during the year. 
(e)  The surcharge column indicates if a surcharge was paid by ABF Freight to the plan. 

(1)  ABF Freight System, Inc. was listed by the plan as providing more than 5% of the total contributions to the plan for the plan 

(2) 

years ended December 31, 2016 and 2015. 
Information for this fund was obtained from the annual funding notice, other notices received from the plan, and the Form 5500 
filed for the plan years ended December 31, 2016 and 2015. 

(3)  Adopted  a  rehabilitation  plan  effective  March 25,  2008  as  updated.  Utilized  amortization  extension  granted  by  the  IRS 

effective December 31, 2003. 

(4)  PPA zone status relates to plan years February 1, 2016 – January 31, 2017 and February 1, 2015 – January 31, 2016. 
(5)  The Company was listed by the plan as providing more than 5% of the total contributions to the plan for the plan years ended 

(6) 

January 31, 2017 and 2016. 
Information for this fund was obtained from the annual funding notice, other notices received from the plan, and the Form 5500 
filed for the plan years ended January 31, 2017 and 2016. 

(7)  Contribution levels can be impacted by several factors such as changes in business levels and the related time worked by 
contractual employees, contractual rate increases for pension benefits, and the specific funding structure, which differs among 
funds. The pension contribution rate for contractual employees increased an average of approximately 1.7%, 0.5%, and 1.2% 
effective primarily on August 1, 2017, 2016, and 2015, respectively. The Supplemental Negotiating Committee for the Central 
States Pension Plan approved no pension contribution increase effective August 1, 2017, 2016, and 2015. The Supplemental 
Negotiating  Committee  for  the  Western  Conference  of  Teamsters  Pension  Plan  approved  no  pension  increase  effective 
August 1, 2017, 2016, and 2015. The year-over-year changes in multiemployer pension plan contributions presented above 
were also influenced by changes in Asset-Based business levels. 

105 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
    
    
    
  
  
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
 
 
For 2017, 2016, and 2015, approximately one-half of Asset-Based multiemployer pension contributions were made to the 
Central States Pension Plan. The funded percentage of the Central States Pension Plan, as set forth in information provided 
by the Central States Pension Plan, was 37.8%, 42.1%, and 47.9% as of January 1, 2017, 2016, and 2015, respectively. 

In September 2015, the Central States Pension Plan filed an application with the Treasury Department seeking approval 
under the Reform Act for a pension rescue plan, which included benefit reductions for participants in the Central States 
Pension Plan in an attempt to avoid the insolvency of the plan that otherwise is projected by the plan to occur. In May 2016, 
the Treasury Department denied the Central States Pension Plan’s proposed rescue plan. The trustees of the Central States 
Pension Plan subsequently announced that a new rescue plan would not be submitted and stated that it is not possible to 
develop and implement a new rescue plan that complies with the final Reform Act regulations issued by the Treasury 
Department in April 2016. Although the future of the Central States Pension Plan is impacted by a number of factors, 
without legislative action, the plan is currently projected to become insolvent within 10 years. In consideration of high 
multiemployer contribution rates, several of the plans to which ABF Freight contributes in addition to the Central States 
Pension Plan have frozen contribution rates at current levels under ABF Freight’s current collective bargaining agreement. 
Future contribution rates will be determined through the negotiation process for contract periods following the term of the 
current collective bargaining agreement, which extends through March 31, 2018. ABF Freight pays some of the highest 
benefit contribution rates in the industry and continues to address the effect of the wage and benefit cost structure on its 
operating results in discussions with the IBT. 

As certified by the plan's actuary, the New York State Teamsters Conference Pension and Retirement Fund (the “New 
York State Pension Fund”) was in critical and declining status for the plan years beginning January 1, 2017 and 2016. The 
New  York  State  Pension  Fund  submitted  an  application  for  a  reduction  in  benefits  to  the  Treasury  Department  in 
May 2017.  The  Treasury  Department  reviewed  the  application  for  compliance  with  the  applicable  regulations  and 
administered  a  vote  of  eligible  participants  and  beneficiaries,  of  which  a  majority  did  not  reject  the  proposed  benefit 
reduction during the voting period which ended on September 6, 2017. In September 2017, the Treasury Department issued 
an authorization to reduce benefits under the New York State Pension Fund effective October 1, 2017. After the benefit 
reduction goes into effect, the plan sponsor of the New York State Pension Fund must make an annual determination that, 
despite all reasonable measures to avoid insolvency, the fund is projected to become insolvent unless a benefit reduction 
continues. Approximately 2% of ABF Freight’s total multiemployer pension contributions for the year ended December 
31, 2017 were made to the New York State Pension Fund. 

ABF Freight received a Notice of Insolvency from the Road Carriers Local 707 Pension Fund (the “707 Pension Fund”) 
for the plan year beginning February 1, 2016. During the second quarter of 2016, the 707 Pension Fund received notice 
that  the  Treasury  Department  denied  its  proposal  to  suspend  participant  benefits  in  an  effort  to  remain  solvent.  On 
March 1, 2017, the Pension Benefit Guaranty Corporation (“PBGC”) announced that beginning February 1, 2017 benefits 
to  retirees  were  reduced  to  PBGC  guarantee  limits  for  insolvent  multiemployer  plans.  The  PBGC  provides  financial 
assistance to insolvent multiemployer plans to pay retiree benefits not to exceed guaranteed limits. The 707 Pension Fund 
will continue to administer the fund as the PBGC provides financial assistance. Approximately 1% of ABF Freight’s total 
multiemployer pension contributions for the year ended December 31, 2017 were made to the 707 Pension Fund. ABF 
Freight has not received any other notification of plan reorganization or plan insolvency with respect to any multiemployer 
pension plan to which it contributes. 

Health and Welfare Plans 
ABF  Freight  contributes  to  42  multiemployer  health  and  welfare  plans  which  provide  health  care  benefits  for  active 
employees and retirees covered under labor agreements. Contributions to multiemployer health and welfare plans totaled 
$162.2 million, $153.3 million, and $144.7 million, for the year ended December 31, 2017, 2016, and 2015, respectively. 
The benefit contribution rate for health and welfare benefits increased by an average of approximately 3.9%, 3.6%, and 
5.8% primarily on August 1, 2017, 2016, and 2015, respectively, under the ABF NMFA. Other than changes to benefit 
contribution  rates  and  variances  in  rates  and  time  worked,  there  have  been  no  other  significant  items  that  affect  the 
comparability of the Company’s 2017, 2016, and 2015 multiemployer health and welfare plan contributions. 

106 

 
 
 
 
 
 
NOTE J – STOCKHOLDERS’ EQUITY 

Accumulated Other Comprehensive Loss 

Components of accumulated other comprehensive loss were as follows at December 31: 

2017 

2016 
(in thousands) 

2015 

Pre-tax amounts: 

Unrecognized net periodic benefit costs 
Interest rate swap 
Foreign currency translation 

Total 

After-tax amounts: 

Unrecognized net periodic benefit costs 
Interest rate swap 
Foreign currency translation 

Total 

$   (25,768) $   (29,320) $   (35,231)
 (897)
 (2,379)
$   (27,181) $   (31,840) $   (38,507)

 481 
 (1,894)

 (542)
 (1,978)

$   (19,715) $   (21,886) $   (25,497)
 (545)
 (1,454)
$   (20,574) $   (23,417) $   (27,496)

 (329)
 (1,202)

 292 
 (1,151)

The following is a summary of the changes in accumulated other comprehensive loss, net of tax, by component: 

Balances at December 31, 2015 

  Unrecognized  
  Currency   
  Net Periodic 
     Benefit Costs        Swap      Translation  

  Interest      Foreign 
  Rate 

  Total 

 $  (27,496)   $ 

 (25,497)   $  (545)   $ 

 (1,454)  

(in thousands) 

Other comprehensive income (loss) before reclassifications 
Amounts reclassified from accumulated other comprehensive loss 
Net current-period other comprehensive income 

 (799)  
 4,878 
 4,079 

 (1,267)    
 4,878 
 3,611 

 216 
 — 
 216 

 252   
 —   
 252   

Balances at December 31, 2016 

$  (23,417) $ 

 (21,886) $  (329) $ 

 (1,202) 

Other comprehensive income (loss) before reclassifications 
Amounts reclassified from accumulated other comprehensive loss 
Net current-period other comprehensive income (loss) 

 (1,968)
 4,811 
 2,843 

 (2,640)
 4,811 
 2,171 

 621 
 — 
 621 

 51  
 —  
 51  

Balances at December 31, 2017 

$  (20,574) $ 

 (19,715) $

 292  $ 

 (1,151) 

The following is a summary of the significant reclassifications out of accumulated other comprehensive loss by component 
for the years ended December 31: 

Amortization of net actuarial loss 
Amortization of prior service credit 
Pension settlement expense 

Total, pre-tax 

Tax benefit 

Total, net of tax 

Unrecognized Net Periodic 
Benefit Costs(1)(2) 

2017 

2016 

(in thousands) 

  $ 

  $ 

 (3,908)   $ 
 190  
 (4,156)  
 (7,874)  
 3,063  
 (4,811)   $ 

 (4,944)
 190 
 (3,229)
 (7,983)
 3,105 
 (4,878)

(1)  Amounts in parentheses indicate increases in expense or loss. 
(2)  These components of accumulated other comprehensive loss are included in the computation of net periodic benefit cost (see 

Note I). 

107 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
    
    
  
 
 
  
 
 
 
  
  
  
 
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
     
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
     
 
 
 
 
   
 
 
 
 
 
     
 
 
 
 
   
 
 
 
 
 
     
 
 
 
 
   
 
 
 
 
  
  
  
  
  
  
  
  
  
 
     
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
    
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
Dividends on Common Stock 

The following table is a summary of dividends declared during the applicable quarter: 

2017 

2016 

     Per Share       Amount 

     Per Share       Amount 

First quarter 
Second quarter 
Third quarter 
Fourth quarter 

  $ 
  $ 
  $ 
  $ 

0.08  $ 
0.08  $ 
0.08  $ 
0.08  $ 

(in thousands, except per share data) 
 0.08  $
 0.08  $
 0.08  $
 0.08  $

2,066  $ 
2,078  $ 
2,063  $ 
2,057  $ 

 2,088 
 2,087 
 2,074 
 2,069 

On January 26, 2018, the Company’s Board of Directors declared a dividend of $0.08 per share payable to stockholders 
of record as of February 9, 2018. 

Treasury Stock 

The Company has a program to repurchase its common stock in the open market or in privately negotiated transactions. 
The program has no expiration date but may be terminated at any time at the Board of Directors’ discretion. Repurchases 
may  be  made  using  the  Company’s  cash  reserves  or  other  available  sources.  In  October 2015,  the  Board  of  Directors 
extended the share repurchase program, making a total of $50.0 million available for purchases of the Company’s common 
stock. During 2017, the Company purchased 286,179 shares for an aggregate cost of $6.0 million, leaving $31.7 million 
available for repurchase under the program as of December 31, 2017. Treasury shares totaled 2,851,578 and 2,565,399 as 
of December 31, 2017 and 2016, respectively. 

NOTE K – SHARE-BASED COMPENSATION 

Stock Awards 

As of December 31, 2017 and 2016, the Company had outstanding restricted stock units granted under the 2005 Ownership 
Incentive Plan (“the 2005 Plan”). The 2005 Plan, as amended, provides for the granting of 3.1 million shares, which may 
be awarded as incentive and nonqualified stock options, Stock Appreciation Rights (“SARs”), restricted stock, or restricted 
stock units (“RSUs”). As of December 31, 2017, the Company had not elected to treat any exercised options as employer 
SARs and no employee SARs had been granted.  

Restricted Stock Units 

A summary of the Company’s restricted stock unit award program is presented below: 

Outstanding – January 1, 2017 
Granted 
Vested 
Forfeited(1) 
Outstanding – December 31, 2017 

(1)  Forfeitures are recognized as they occur. 

  Weighted-Average  
Grant Date 
Fair Value 

Units 

 1,477,537   $ 
 504,550   $ 
 (438,018)  $ 
 (84,809)  $ 
 1,459,260  $ 

 23.88  
 16.39  
 18.27  
 23.88  
 22.98 

108 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
The Compensation Committee of the Company’s Board of Directors granted restricted stock units under the 2005 Plan 
during the years ended December 31, 2017, 2016, and 2015 as follows: 

k 

2017 
2016 
2015 

  Weighted-Average    
Grant Date 
Fair Value 

Units 
 504,550   $ 
 536,440   $ 
 269,660   $ 

 16.39 
 15.89 
 35.50 

The  fair  value  of  restricted  stock  awards  that  vested  in  2017,  2016,  and  2015  was  $11.2  million,  $5.8  million,  and 
$9.8 million,  respectively.  Unrecognized  compensation  cost  related  to  restricted  stock  awards  outstanding  as  of 
December 31,  2017  was  $16.3 million,  which  is  expected  to  be  recognized  over  a  weighted-average  period  of 
approximately 2.75 years. 

NOTE L – EARNINGS PER SHARE 

The following table sets forth the computation of basic and diluted earnings per share for the years ended December 31: 

Basic 
Numerator: 

Net income 
Effect of unvested restricted stock awards 
Adjusted net income 

Denominator: 

Weighted-average shares 
Earnings per common share 

Diluted 
Numerator: 

Net income 
Effect of unvested restricted stock awards 
Adjusted net income 

Denominator: 

Weighted-average shares 
Effect of dilutive securities 
Adjusted weighted-average shares and assumed conversions 

Earnings per common share 

2017 
2015 
2016 
(in thousands, except share and per share data) 

$ 

$ 

 59,726  $ 
 (238)
 59,488  $ 

 18,652  $ 
 (138)
 18,514  $ 

 44,854 
 (450)
 44,404 

   25,683,745 
$ 

2.32  $ 

   25,751,544 

    26,013,716 
 1.71 

 0.72  $ 

$ 

$ 

 59,726  $ 
 (233)
 59,493  $ 

 18,652  $ 
 (137)
 18,515  $ 

 44,854 
 (443)
 44,411 

   25,683,745 
 740,644 
   26,424,389 
$ 

   25,751,544 
 505,026 
   26,256,570 

2.25  $ 

 0.71  $ 

    26,013,716 
 516,411 
    26,530,127 
 1.67 

Under the two-class method of calculating earnings per share, dividends paid and a portion of undistributed net income, 
but  not  losses,  are  allocated  to  unvested  RSUs  that  receive  dividends,  which  are  considered  participating  securities. 
Beginning with 2015 grants, the RSUs were modified to remove dividend rights and, therefore, the RSUs granted in 2017, 
2016, and 2015 are not participating securities. For the year ended December 31, 2017, 2016, and 2015 outstanding stock 
awards  of  0.1  million,  0.4  million,  and  0.2 million,  respectively,  were  not  included  in  the  diluted  earnings  per  share 
calculations because their inclusion would have the effect of increasing the earnings per share. 

109 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
    
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
   
 
   
 
 
    
 
   
 
   
 
 
 
    
    
 
 
 
  
  
  
  
 
    
 
   
 
   
 
  
  
  
  
  
  
 
 
 
NOTE M – OPERATING SEGMENT DATA 

The Company uses the “management approach” to determine its reportable operating segments, as well as to determine 
the basis of reporting the operating segment information. The management approach focuses on financial information that 
management uses to make operating decisions. Management uses revenues, operating expense categories, operating ratios, 
operating income, and key operating statistics to evaluate performance and allocate resources to the Company’s operations.  

On  November  3,  2016,  the  Company  announced  its  plan  to  implement  a  new  corporate  structure  to  better  serve  its 
customers. The new corporate structure unified the Company’s sales, pricing, customer service, marketing, and capacity 
sourcing  functions  effective  January  1,  2017,  and  allows  the  Company  to  operate  as  one  logistics  provider  under  the 
ArcBest brand. As a result of implementing its new corporate structure and management’s focus on the corresponding 
segment results to make operating decisions, the Company’s operating segments previously reported as Premium Logistics 
(Panther),  Transportation  Management  (ABF  Logistics),  and  Household  Goods  Moving  Services  (ABF  Moving)  were 
combined into a single asset light logistics operation under the ArcBest segment beginning with the results reported for 
the three months and year ended December 31, 2016. As disclosed in the Company’s 2016 Annual Report on Form 10-K, 
the Company restated certain prior year operating segment data to conform to the restructured segment presentation. There 
was no impact on the Company’s consolidated revenues, operating expenses, operating income, or earnings per share as a 
result of the restatements.  

During  the  third  quarter  of  2017,  the  Company  modified  the  presentation  of  segment  expenses  allocated  from  shared 
services. Previously, expenses related to company-wide functions were allocated to segment expense line items by type of 
expense. Allocated expenses are now presented on a single shared services line within the Company’s operating segment 
disclosures. Reclassifications have been made to the prior period operating segment expenses to conform to the current 
year presentation. There was no impact on each segment’s total expenses as a result of the reclassifications. 

Shared services represent costs incurred to support all segments, including sales, pricing, customer service, marketing, 
capacity sourcing functions, human resources, financial services, information technology, legal, and other company-wide 
services. Certain overhead costs are not attributable to any segment and remain unallocated in “Other and eliminations.” 
Included in unallocated costs are expenses related to investor relations, legal, the ArcBest Board of Directors and certain 
executive compensation. Shared services costs attributable to the operating segments are predominantly allocated based 
upon  estimated  and  planned  resource  utilization-related  metrics  such  as  estimated  shipment  levels,  number  of  pricing 
proposals, or number of personnel supported. The bases for such charges are modified and adjusted by management when 
necessary or appropriate to reflect fairly and equitably the actual incidence of cost incurred by the operating segments. 
Management believes the methods used to allocate expenses are reasonable. 

The Company’s reportable operating segments are as follows: 

  The  Asset-Based  segment  includes  the  results  of  operations  of  ABF  Freight  System,  Inc.  and  certain  other 
subsidiaries. The operations include, national, inter-regional, and regional transportation of general commodities 
through standard, expedited, and guaranteed LTL services. In addition, the segment operations include freight 
transportation related to certain consumer household goods self-move services. 

  The ArcBest segment includes the results of operations of the Company’s Expedite, Truckload, and Truckload-
Dedicated businesses as well as its premium logistics services; international freight transportation with air, ocean, 
and  ground  service  offerings;  household  goods  moving  services  to  consumer  and  commercial  customers; 
warehousing management and distribution services; and managed transportation solutions. 

  FleetNet includes the results of operations of FleetNet America, Inc. and certain other subsidiaries that provide 
roadside assistance and maintenance management services for commercial vehicles through a network of third-
party service providers. FleetNet provides services to the Asset-Based and ArcBest segments.  

The Company’s other business activities and operating segments that are not reportable include ArcBest Corporation and 
certain  other  subsidiaries.  Certain  costs  incurred  by  the  parent  holding  company  and  the  Company’s  shared  services 
subsidiary are allocated to the reporting segments. The Company eliminates intercompany transactions in consolidation. 
However,  the  information  used  by  the  Company’s  management  with  respect  to  its  reportable  segments  is  before 
intersegment eliminations of revenues and expenses. 

110 

 
 
 
 
 
 
 
 
 
 
Further classifications of operations or revenues by geographic location are impracticable and, therefore, are not provided. 
The Company’s foreign operations are not significant. 

The following table reflects reportable operating segment information for the years ended December 31: 

2017 

2016(1) 
(in thousands) 

2015(1) 

REVENUES 
Asset-Based  
ArcBest(2) 
FleetNet 
Other and eliminations 

Total consolidated revenues 
OPERATING EXPENSES 
Asset-Based  

Salaries, wages, and benefits 
Fuel, supplies, and expenses 
Operating taxes and licenses 
Insurance 
Communications and utilities 
Depreciation and amortization 
Rents and purchased transportation 
Shared services(1) 
Gain on sale of property and equipment 
Nonunion pension expense, including settlement(3) 
Other 
Restructuring costs(4) 
Total Asset-Based 

ArcBest(2) 

Purchased transportation 
Supplies and expenses 
Depreciation and amortization 
Shared services(1) 
Other 
Restructuring costs(4) 

Total ArcBest 

FleetNet 
Other and eliminations 

Total consolidated operating expenses(3) 

OPERATING INCOME 
Asset-Based  
ArcBest(2) 
FleetNet 
Other and eliminations 

Total consolidated operating income 

OTHER INCOME (COSTS) 

Interest and dividend income 
Interest and other related financing costs 
Other, net(5) 

Total other income (costs) 

INCOME BEFORE INCOME TAXES 

  $  1,993,314  $  1,916,394  $  1,916,579 
 590,436 
 174,952 
 (15,062)
  $  2,826,457  $  2,700,219  $  2,666,905 

 640,734 
 162,629 
 (19,538)

 706,698 
 156,341 
 (29,896)

  $  1,125,186  $  1,103,883  $  1,063,016 
 244,772 
 48,726 
 28,591 
 14,158 
 71,320 
 196,560 
 180,478 
 (1,734)
 1,832 
 6,424 
 — 
    1,854,143 

 216,263 
 48,180 
 29,178 
 16,181 
 80,331 
 198,594 
 184,817 
 (2,979)
 2,313 
 4,889 
 1,173 
   1,882,823 

 234,006 
 47,767 
 30,761 
 17,373 
 82,507 
 206,457 
 186,406 
 (695)
 4,799 
 6,525 
 344 
   1,941,436 

 563,497 
 15,087 
 13,090 
 84,159 
 11,189 
 875 
 687,897 

 502,159 
 13,145 
 13,612 
 85,238 
 11,678 
 8,038 
 633,870 

 460,172 
 11,689 
 12,886 
 73,890 
 11,007 
 — 
 569,644 

 153,017 
 (9,403)

 171,998 
 (4,376)
  $  2,772,947  $  2,671,249  $  2,591,409 

 160,204 
 (5,648)

  $ 

  $ 

  $ 

  $ 

 51,878  $ 
 18,801 
 3,324 
 (20,493)
 53,510  $ 

 33,571  $ 

 6,864 
 2,425 
 (13,890)
 28,970  $ 

 62,436 
 20,792 
 2,954 
 (10,686)
 75,496 

 1,293  $ 
 (6,342)
 3,115 
 (1,934)
 51,576  $ 

 1,523  $ 
 (5,150)
 2,944 
 (683)
 28,287  $ 

 1,284 
 (4,400)
 354 
 (2,762)
 72,734 

(1)  Certain reclassifications have been made to the prior year’s operating segment data to conform to the current year presentation, 
reflecting the modified presentation of segment expenses allocated from shared services as previously discussed in this Note. 
(2)  The 2016 and 2017 periods include the operations of LDS since the September 2, 2016 acquisition date and the operations of Bear, 

which was acquired in December 2015. 

(3)  For  the  year  ended  December  31,  2017,  2016,  and  2015,  nonunion  pension  expense,  including  settlement,  (pre-tax)  totaled 
$6.1 million,  $3.1  million,  and  $2.4 million,  respectively,  on  a  consolidated  basis,  of  which  $4.8  million,  $2.3 million,  and 
$1.8 million, respectively, was reported by the Asset-Based segment. 

(4)  Restructuring costs relate to the realignment of the Company’s corporate structure previously discussed in this Note. 
(5) 

Includes proceeds and changes in cash surrender value of life insurance policies. 

111 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
    
    
 
 
 
  
 
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
  
  
  
 
  
  
  
 
  
  
  
 
 
  
  
 
  
  
 
  
  
  
 
 
   
 
   
 
   
 
 
  
  
  
 
  
  
  
 
 
  
  
  
 
  
  
  
 
  
  
  
 
 
  
  
  
 
  
  
  
 
  
  
  
 
The following table provides capital expenditure and depreciation and amortization information by reportable operating 
segment:   

CAPITAL EXPENDITURES, GROSS 

Asset-Based(3) 
ArcBest 
FleetNet 
Other and eliminations(2) 

  $ 

 112,751  $ 
 9,823 
 1,089 
 26,288 

 110,170  $ 
 6,154 
 403 
 34,910 

  $ 

 149,951  $ 

 151,637  $ 

 122,542 
 24,219 
 1,007 
 11,249 
 159,017 

2017 

 For the year ended December 31 
2016(1) 
(in thousands) 

2015(1) 

2017 

 For the year ended December 31 
2016(1) 
(in thousands) 

2015(1) 

DEPRECIATION AND AMORTIZATION EXPENSE(2) 

Asset-Based 
ArcBest(4) 
FleetNet(5) 
Other and eliminations(2) 

  $ 

  $ 

 82,507  $ 
 13,090 
 1,089 
 6,382 
 103,068  $ 

 80,331  $ 
 13,612 
 1,210 
 7,900 
 103,053  $ 

 71,320 
 12,886 
 1,119 
 7,717 
 93,042 

(1)  Certain reclassifications have been made to the prior year’s operating segment data to conform to the current year presentation, 
reflecting the modified presentation of segment expenses allocated from shared services as previously discussed in this Note. 
(2)  Other and eliminations includes certain assets held for the benefit of multiple segments, including information systems equipment. 
Depreciation and amortization associated with these assets is allocated to the reporting segments. Depreciation and amortization 
expense  includes  amortization  of  internally  developed  capitalized  software  which  has  not  been  included  in  gross  capital 
expenditures presented in the table. 
Includes assets acquired through notes payable and capital leases of $84.2 million in 2017, $83.4 million in 2016, and $80.6 million 
in 2015. 
Includes amortization of intangibles of $4.3 million, $4.0 million, and $3.7 million in 2017, 2016, and 2015, respectively.  
Includes  amortization  of  intangibles  which  totaled  $0.2  million,  $0.3  million,  and  $0.3  million  in  2017,  2016,  and  2015, 
respectively. 

(4) 
(5) 

(3) 

A table of assets by reportable operating segment has not been presented as segment assets are not included in reports 
regularly  provided  to  management  nor  does  management  consider  segment  assets  for  assessing  segment  operating 
performance or allocating resources. 

The following table presents operating expenses by category on a consolidated basis: 

2017 

For the year ended December 31 
2016 
(in thousands) 

2015 

OPERATING EXPENSES 

Salaries, wages, and benefits 
Rents, purchased transportation, and other costs of services  
Fuel, supplies, and expenses 
Depreciation and amortization(1) 
Other 
Restructuring(2) 

  $ 1,367,433   $ 1,345,672   $ 1,297,129  
 790,612  
 292,039  
 93,042  
 118,587  
 —  
  $ 2,772,947   $ 2,671,249   $ 2,591,409  

 823,683  
 270,138  
 103,053  
 118,390  
 10,313  

 869,584  
 304,126  
 103,068  
 125,773  
 2,963  

Includes amortization of intangible assets. 

(1) 
(2)  Restructuring costs relate to the realignment of the Company’s corporate structure previously discussed in this Note.  

112 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
    
    
 
 
 
 
 
 
 
 
 
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
    
    
 
 
 
 
 
 
 
 
 
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
    
    
 
 
 
 
     
 
   
 
   
 
    
  
  
    
  
  
    
  
  
    
  
  
    
  
  
 
 
 
 
 
 
   
 
 
NOTE N – RESTRUCTURING CHARGES AND IMPAIRMENT 

On November 3, 2016, the Company announced its plan to implement an enhanced market approach to better serve its 
customers. The enhanced market approach unified the Company’s sales, pricing, customer service, marketing, and capacity 
sourcing  functions  effective  January  1,  2017,  and  allows  the  Company  to  operate  as  one  logistics  provider  under  the 
ArcBest brand. As a result of the restructuring, the Company recorded charges during 2017 and the fourth quarter of 2016, 
the majority of which are non-cash, for impairment of software, contract and lease terminations, severance, and relocation 
expenses.  

The following table presents restructuring charges recorded in operating expenses for the years ended December 31: 

Software impairment(1) 
Contract terminations(2) 
Severance and other(3) 
Total charges 

2017 

2016 

(in thousands) 
 —  $ 
 — 
 2,963 
 2,963  $ 

 6,244 
 2,875 
 1,194 
 10,313 

  $ 

$ 

(1)  Non-cash charges related to software and other long-lived assets that were discontinued. 
(2)  Charges associated with the termination of noncancelable lease and consulting agreements. 
(3)  Primarily severance payments resulting from a reduction in headcount of approximately 130 positions and other employee-related 

costs.  

The Company estimates it will incur restructuring charges of approximately $1.0 million in 2018 primarily for consulting 
fees related to continued integration of systems and processes to further implement our enhanced market approach. 

NOTE O – LEGAL PROCEEDINGS, ENVIRONMENTAL MATTERS, AND OTHER EVENTS 

The Company is involved in various legal actions arising in the ordinary course of business. The Company maintains 
liability  insurance  against  certain  risks  arising  out  of  the  normal  course  of  its  business,  subject  to  certain  self-insured 
retention  limits.  The  Company  routinely  establishes  and  reviews  the  adequacy  of  reserves  for  estimated  legal, 
environmental,  and  self-insurance  exposures.  While  management  believes  that  amounts  accrued  in  the  consolidated 
financial statements are adequate, estimates of these liabilities may change as circumstances develop. Considering amounts 
recorded, routine legal matters are not expected to have a material adverse effect on the Company’s financial condition, 
results of operations, or cash flows. 

Environmental Matters 

The  Company’s  subsidiaries  store  fuel  for  use  in  tractors  and  trucks  in  62  underground  tanks  located  in  18  states. 
Maintenance  of  such  tanks  is  regulated  at  the  federal  and,  in  most  cases,  state  levels.  The  Company  believes  it  is  in 
substantial compliance with all such regulations. The Company’s underground storage tanks are required to have leak 
detection systems. The Company is not aware of any leaks from such tanks that could reasonably be expected to have a 
material adverse effect on the Company. 

The Company has received notices from the Environmental Protection Agency and others that it has been identified as a 
potentially responsible party under the Comprehensive Environmental Response Compensation and Liability Act, or other 
federal or state environmental statutes, at several hazardous waste sites. After investigating the Company’s involvement 
in waste disposal or waste generation at such sites, the Company has either agreed to de minimis settlements or determined 
that its obligations, other than those specifically accrued with respect to such sites, would involve immaterial monetary 
liability, although there can be no assurances in this regard. 

At  December  31,  2017  and  2016,  the  Company’s  reserve,  which  was  included  in  accrued  expenses,  for  estimated 
environmental  cleanup  costs  of  properties  currently  or  previously  operated  by  the  Company  totaled  $0.4  million  and 
$0.5 million,  respectively.  Amounts  accrued  reflect  management’s  best  estimate  of  the  future  undiscounted  exposure 
related  to  identified  properties  based  on  current  environmental  regulations,  management’s  experience  with  similar 
environmental matters, and testing performed at certain sites. 

113 

 
 
 
 
 
 
 
 
 
 
 
 
    
    
  
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
NOTE P – QUARTERLY RESULTS OF OPERATIONS (UNAUDITED) 

The tables below present unaudited quarterly financial information for 2017 and 2016. The reclassifications the Company 
made to certain previously reported interim operating segment data to conform to the current year presentation of segment 
expenses allocated from shared services (see Note M) had no impact on the quarterly consolidated financial information 
presented in the tables within this Note. 

First 
Quarter 

Second 
Quarter 

Third 
Quarter 

Fourth 
Quarter 

2017 

Revenues 
Operating expenses 
Operating income (loss) 
Other income (costs) 
Income tax provision (benefit)(1) 

Net income (loss)(1) 

Earnings (loss) per common share(1)(2) 

Basic 
Diluted(1) 

Average common shares outstanding 

Basic 
Diluted 

$ 

 651,088  $ 
 663,341 
 (12,253)
(394)
 (5,240)

(in thousands, except share and per share data) 
 744,280  $ 
 719,931 
 24,349 
(281)
9,280 

 720,368  $ 
 695,634 
 24,734 
(599)
8,358

 710,721 
 694,041 
 16,680 
(660)
 (20,548)

$ 

 (7,407) $ 

 15,777  $ 

 14,788  $ 

 36,568 

$ 
$ 

 (0.29) $ 
 (0.29) $ 

 0.61  $ 
 0.60  $ 

 0.57  $ 
 0.56  $ 

 1.42 
 1.37 

 25,684,475 
 25,684,475 

 25,767,791 
 26,291,641 

 25,671,535 
 26,393,359 

 25,637,568 
 26,540,716 

First 
Quarter 

Second 
Quarter 

Third 
Quarter 

Fourth 
Quarter 

2016 

Revenues 
Operating expenses(3) 
Operating income (loss)(3) 
Other income (costs) 
Income tax provision (benefit) 

$ 

 621,455  $ 
 630,720 
 (9,265)
(480)
 (3,642)

(in thousands, except share and per share data) 
 713,923  $ 
 693,553 
 20,370 
 185 
 7,615 

 676,627  $ 
 659,973 
 16,654 
(273)
6,150

 688,214 
 687,003 
 1,211 
 (115)
 (488)

Net income (loss)(3) 

$ 

 (6,103) $ 

 10,231  $ 

 12,940  $ 

 1,584 

Earnings (loss) per common share(2) 

Basic 
Diluted(3) 

Average common shares outstanding 

Basic 
Diluted 

$ 
$ 

 (0.24) $ 
 (0.24) $ 

 0.39  $ 
 0.39  $ 

 0.50  $ 
 0.49  $ 

 0.06 
 0.06 

 25,822,522 
 25,822,522 

 25,791,026 
 26,246,868 

 25,724,550 
 26,211,524 

 25,669,280 
 26,272,487 

(1)

(2)

(3)

Fourth quarter 2017 includes a provisional tax benefit of $25.8 million, or $0.97 per diluted share, as a result of recognizing a
reasonable estimate of the tax effects of the Tax Cuts and Jobs Act.  See Note E.
The Company uses the two-class method for calculating earnings per share. See Note L.
Fourth  quarter  2016  includes  restructuring  charges  of $10.3  million  (pre-tax),  or  $6.3 million  (after-tax)  and  $0.24  per  diluted
share.

114 

  
 
ITEM 9. 
FINANCIAL DISCLOSURE 

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 

None. 

ITEM 9A.  CONTROLS AND PROCEDURES 

An evaluation was performed by the Company’s management, under the supervision and with the participation of the 
Company’s Principal Executive Officer and Principal Financial Officer, of the effectiveness of the design and operation 
of the Company’s disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the 
Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of December 31, 2017. The Company’s disclosure 
controls and procedures are designed to provide reasonable assurance that the information required to be disclosed by the 
Company in reports that the Company files under the Exchange Act is accumulated and communicated to the Company’s 
management,  including  the  Company’s  Principal  Executive  Officer  and  Principal  Financial  Officer,  as  appropriate,  to 
allow timely decisions regarding required disclosure and is recorded, processed, summarized and reported within the time 
periods  specified  in  the  rules  and  forms  of  the  Securities  and  Exchange  Commission.  Based  on  such  evaluation,  the 
Company’s Principal Executive Officer and Principal Financial Officer have concluded that the Company’s disclosure 
controls and procedures were effective as of December 31, 2017 at the reasonable assurance level. 

There have been no changes in the Company’s internal control over financial reporting (as such term is defined in Rules 
13a-15(f)  and  15d-15(f)  under  the  Exchange  Act)  during  the  quarter  ended  December  31,  2017  that  have  materially 
affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting. 

Management’s assessment of internal control over financial reporting and the report of the independent registered public 
accounting firm appear on the following pages. 

115 

MANAGEMENT’S ASSESSMENT OF INTERNAL CONTROL 
OVER FINANCIAL REPORTING 

Management  of  the  Company  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over  financial 
reporting as defined in Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934. The Company’s internal 
control over financial reporting is designed to provide reasonable assurance regarding the reliability of financial reporting 
and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted  accounting 
principles. The Company’s internal control over financial reporting includes those policies and procedures that: 

(i)  pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and

dispositions of the assets of the Company; 

(ii)  provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial
statements in accordance with generally accepted accounting principles and that receipts and expenditures of the
Company are being made only in accordance with authorizations of management and the Board of Directors of
the Company; and 

(iii) provide  reasonable  assurance  regarding  prevention  or  timely  detection  of  unauthorized  acquisition,  use  or

disposition of the Company’s assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions or that the degree of compliance with the policies or procedures may deteriorate. 

Management  conducted  its  evaluation  of  the  effectiveness  of  internal  control  over  financial  reporting  based  on  the 
framework in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (2013 framework). This evaluation included review of the documentation of controls, evaluation 
of the design effectiveness of controls, testing of the operating effectiveness of controls and a conclusion on this evaluation. 
Although there are inherent limitations in the effectiveness of any system of internal control over financial reporting, based 
on our evaluation, we have concluded that the Company’s internal control over financial reporting was effective as of 
December 31, 2017. 

The Company’s independent registered public accounting firm Ernst & Young LLP, who has also audited the Company’s 
consolidated financial statements, has issued a report on the Company’s internal control over financial reporting. This 
report appears on the following page. 

116 

 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Stockholders and the Board of Directors of ArcBest Corporation 

Opinion on Internal Control over Financial Reporting 
We have audited ArcBest Corporation’s internal control over financial reporting as of December 31, 2017, based on criteria 
established  in  Internal  Control—  Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway  Commission  (2013  Framework)  (the  COSO  criteria).  In  our  opinion,  ArcBest  Corporation  (the  Company) 
maintained, in all material respects, effective internal control over financial reporting as of December 31, 2017, based on 
the COSO criteria. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States) (PCAOB), the accompanying consolidated balance sheets of the Company as of December 31, 2017 and 2016, and 
the related consolidated statements of operations, comprehensive income, stockholders' equity and cash flows for each of 
the three years in the period ended December 31, 2017, and the related notes and financial statement schedule listed in 
Part IV, Index at Item 15(a) and our report dated February 28, 2018, expressed an unqualified opinion thereon.  

Basis for Opinion 
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s 
Assessment of Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s 
internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB 
and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and 
the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained 
in all material respects. 

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material 
weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed 
risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit 
provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control Over Financial Reporting 
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with 
generally accepted accounting principles. A company’s internal control over financial reporting includes those policies 
and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the 
transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded 
as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, 
and that receipts and expenditures of the company are being made only in accordance with authorizations of management 
and  directors  of  the  company;  and  (3)  provide  reasonable  assurance  regarding  prevention  or  timely  detection  of 
unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial 
statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

/s/ Ernst & Young LLP 
Tulsa, Oklahoma 
February 28, 2018 

117 

 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 9B.  OTHER INFORMATION 

None. 

PART III 

ITEM 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

The sections entitled “Proposal I. Election of Directors,” “Directors of the Company,” “Governance of the Company,” 
“Executive Officers of the Company,” and “Section 16(a) Beneficial Ownership Reporting Compliance” contained in the 
Company’s Definitive Proxy Statement to be filed pursuant to Regulation 14A of the Exchange Act in connection with 
the Company’s Annual Stockholders’ Meeting to be held May 1, 2018 are incorporated herein by reference. 

ITEM 11.  EXECUTIVE COMPENSATION 

The  sections  entitled  “2017  Director  Compensation  Table,”  “Compensation  Discussion  &  Analysis,”  “Compensation 
Committee Report,” “Compensation Committee Interlocks and Insider Participation,” “Summary Compensation Table,” 
“2017 Grants of Plan-Based Awards,” “Outstanding Equity Awards at 2017 Fiscal Year-End,” “2017 Option Exercises 
and  Stock  Vested,”  “2017  Equity  Compensation  Plan  Information,”  “2017  Pension  Benefits,”  “2017  Non-Qualified 
Deferred Compensation” and “Potential Payments Upon Termination or Change in Control” contained in the Company’s 
Definitive Proxy Statement to be filed pursuant to Regulation 14A of the Exchange Act in connection with the Company’s 
Annual Stockholders’ Meeting to be held May 1, 2018, are incorporated herein by reference. 

ITEM 12. 
RELATED STOCKHOLDER MATTERS 

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 

The  sections  entitled  “Principal  Stockholders  and  Management  Ownership”  and  “2017  Equity  Compensation  Plan 
Information”  contained  in  the  Company’s  Definitive  Proxy  Statement  to  be  filed  pursuant  to  Regulation  14A  of  the 
Exchange Act in connection with the Company’s Annual Stockholders’ Meeting to be held May 1, 2018, are incorporated 
herein by reference. 

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 
INDEPENDENCE 

The  sections  entitled  “Certain  Transactions  and  Relationships”  and  “Governance  of  the  Company”  contained  in  the 
Company’s Definitive Proxy Statement to be filed pursuant to Regulation 14A of the Exchange Act in connection with 
the Company’s Annual Stockholders’ Meeting to be held May 1, 2018, are incorporated herein by reference. 

ITEM 14.  PRINCIPAL ACCOUNTANT FEES AND SERVICES 

The  sections  entitled  “Independent  Auditor’s  Fees  and  Services”  and  “Audit  Committee  Pre-Approval  of  Audit  and 
Permissible  Non-Audit  Services  of  Independent  Registered  Public  Accounting  Firm”  contained  in  the  Company’s 
Definitive Proxy Statement to be filed pursuant to Regulation 14A of the Exchange Act in connection with the Company’s 
Annual Stockholders’ Meeting to be held May 1, 2018, are incorporated herein by reference. 

118 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES  

(a)(1) 

Financial Statements 

PART IV 

A list of the financial statements filed as a part of this Annual Report on Form 10-K is set forth in Part II, Item 8 of this 
Annual Report on Form 10-K and is incorporated by reference. 

(a)(2)  

Financial Statement Schedules 

SCHEDULE II 
VALUATION AND QUALIFYING ACCOUNTS AND RESERVES 
ARCBEST CORPORATION 

Description 

Period 

     and Expenses 

  Balances at 
  Beginning of   Charged to Costs    Charged to 

Additions 

  Balances at  
  End of 
    Other Accounts    Deductions      Period 
(in thousands) 

Year Ended December 31, 2017 
Deducted from asset accounts: 

Allowance for doubtful accounts receivable and 
revenue adjustments 
Allowance for other accounts receivable 
Allowance for deferred tax assets 

Year Ended December 31, 2016 
Deducted from asset accounts: 

Allowance for doubtful accounts receivable and 
revenue adjustments 
Allowance for other accounts receivable 
Allowance for deferred tax assets 

Year Ended December 31, 2015 
Deducted from asset accounts: 

Allowance for doubtful accounts receivable and 
revenue adjustments 
Allowance for other accounts receivable 
Allowance for deferred tax assets 

  $ 
  $ 
  $ 

 5,437  $ 
 849  $ 
 293  $ 

 4,081  $ 
 72  (c) $ 
 —  $ 

 2,416  (a) $ 
 —   $ 
 —   $ 

 4,277  (b) $ 
 —    $ 
 (551)(d) $ 

 7,657 
 921 
 844 

  $ 
  $ 
  $ 

 4,825  $ 
 1,029  $ 
 354  $ 

 1,643  $ 
 (180)(c) $ 
 —  $ 

 980  (a) $ 
 —   $ 
 —   $ 

 2,011  (b) $ 
 —    $ 
 61  (d) $ 

 5,437 
 849 
 293 

  $ 
  $ 
  $ 

 5,731  $ 
 1,701  $ 
 332  $ 

 998  $ 
 (672)(c) $ 
 22  $ 

 (144)(a) $ 
 —   $ 
 —   $ 

 1,760  (b) $ 
 —    $ 
 —    $ 

 4,825 
 1,029 
 354 

Note a   – Change in allowance due to recoveries of amounts previously written off and adjustment of revenue. 
Note b   – Uncollectible accounts written off. 
Note c   – Charged / (credited) to workers’ compensation expense. 
Note d   – Decrease  (increase)  in  allowance  due  to  changes  in  expectation  of  realization  of  certain  state  net  operating 
losses and state deferred tax assets (see Note E to the Company’s consolidated financial statements included in
Part II, Item 8 of this Annual Report on Form 10-K). 

119 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)(3)  

Exhibits 

Exhibit 
No. 

2.1 

3.1 

3.2 

3.3 

3.4 

10.1 

10.2# 

10.3# 

10.4# 

10.5# 

10.6# 

10.7# 

10.8# 

10.9# 

Stock  Purchase  Agreement,  dated  as  of  June 13,  2012,  among  Panther  Expedited  Services, Inc.,  the 
stockholders  of  Panther  Expedited  Services, Inc.,  Arkansas  Best  Corporation,  and  Fenway  Panther
Holdings, LLC, in its capacity as Sellers’ Representative (previously filed as Exhibit 2.1 to the Company’s 
Current Report on Form 8-K, filed with the Securities and Exchange Commission (the “SEC”) on June 19, 
2012, File No. 000-19969, and incorporated herein by reference). 

Restated Certificate of Incorporation of the Company (previously filed as Exhibit 3.1 to the Company’s 
Registration Statement on Form S-1 under the Securities Act of 1933, filed with the SEC on March 17, 
1992, File No. 33-46483, and incorporated herein by reference). 

Certificate of Amendment to the Restated Certificate of Incorporation of the Company (previously filed as
Exhibit 3.1  to  the  Company’s  Current  Report  on  Form 8-K,  filed with  the  SEC  on  April 24,  2009,  File 
No. 000-19969, and incorporated herein by reference). 

Fifth Amended and Restated Bylaws of the Company dated as of October 31, 2016 (previously filed as
Exhibit 3.1 to the Company’s Current Report on Form 8-K, filed with the SEC on November 4, 2016, File 
No. 000-19969, and incorporated herein by reference). 

Certificate of Ownership and Merger, effective May 1, 2014, as filed on April 29, 2014 with the Secretary 
of  State  of  the  State  of  Delaware  (previously  filed  as  Exhibit 3.1  to  the  Company’s  Current  Report  on
Form 8-K,  filed  with  the  SEC  on  April 30,  2014,  File  No. 000-19969,  and  incorporated  herein  by
reference). 

Collective Bargaining Agreement, implemented on November 3, 2013 and effective through March 31,
2018, among the International Brotherhood of Teamsters and ABF Freight System, Inc. (previously filed
as Exhibit 10.2 to the Company’s Annual Report on Form 10-K, filed with the SEC on February 28, 2014, 
File No. 000-19969, and incorporated herein by reference). 

Form of Restricted Stock Unit Award Agreement (Non-Employee Directors – with deferral feature) (for 
2015 awards) (previously filed as Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q, filed 
with the SEC on August 7, 2015, File No. 000-19969, and incorporated herein by reference). 

Form of Restricted Stock Unit Award Agreement (Non-Employee Directors – with deferral feature) (for 
awards after 2015) (previously filed as Exhibit 10.4 to the Company’s Quarterly Report on Form 10-Q, 
filed with the SEC on May 9, 2016, File No. 000-19969, and incorporated herein by reference). 

Form  of  Restricted  Stock  Unit  Award  Agreement  (Employees)  (previously  filed  as  Exhibit  10.2  to  the 
Company’s Quarterly Report on Form 10-Q, filed with the SEC on August 7, 2015, File No. 000-19969, 
and incorporated herein by reference). 

Form of Indemnification Agreement by and between Arkansas Best Corporation and each of the members
of the Company’s Board of Directors (previously filed as Exhibit 10.3 to the Company’s Annual Report on
Form 10-K, filed with the SEC on  February 24, 2010, File No. 000-19969, and incorporated herein by 
reference). 

Arkansas Best Corporation 2012 Change in Control Plan (previously filed as Exhibit 99.1 to the Company’s
Current Report on Form 8-K, filed with the SEC on January 30, 2012, File No. 000-19969, and incorporated 
herein by reference). 

Amendment One to the ArcBest Corporation 2012 Change of Control Plan (previously filed as Exhibit 10.5
to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 9, 2016, File No. 000-19969, 
and incorporated herein by reference). 
Amendment Two to the ArcBest Corporation 2012 Change of Control Plan (previously filed as Exhibit 
10.9 to the Company’s Annual Report on Form 10-K, filed with the SEC on February 28, 2017, File No.
000-19969, and incorporated herein by reference).  

Arkansas Best Corporation Supplemental Benefit Plan, amended and restated, effective August 1, 2009
(previously filed as Exhibit 10.17 to the Company’s Annual Report on Form 10-K, filed with the SEC on 
February 24, 2010, File No. 000-19969, and incorporated herein by reference). 

10.10# 

Amendment  One 
the  Arkansas  Best  Corporation  Supplemental  Benefit  Plan,  effective
December 31, 2009 (previously filed as Exhibit 10.18 to the Company’s Annual Report on Form 10-K, 
filed with the SEC on February 24, 2010, File No. 000-19969, and incorporated herein by reference). 

to 

120 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.11# 

10.12# 

10.13# 

10.14# 

10.15# 

10.16# 

10.17# 

10.18# 

10.19# 

10.20# 

10.21# 

10.22# 

10.23# 

10.24# 

10.25# 

10.26# 

10.27 

Form  of  Amended  and  Restated  Deferred  Salary  Agreement  (previously  filed  as  Exhibit  10.19  to  the
Company’s Annual Report on Form 10-K, filed with the SEC on February 24, 2010, File No. 000-19969, 
and incorporated herein by reference). 

ArcBest  Corporation  Voluntary  Savings  Plan,  Amended  and  Restated  Effective  as  of  January  1,  2017
(previously filed as Exhibit 10.15 to the Company’s Annual Report on Form 10-K, filed with the SEC on 
February 28, 2017, File No. 000-19969, and incorporated herein by reference). 

The Arkansas Best Corporation 2005 Ownership Incentive Plan (previously filed as Exhibit 10.4 to the
Company’s Annual Report on Form 10-K, filed with the SEC on February 23, 2011, File No. 000-19969, 
and incorporated herein by reference). 

First Amendment to the Arkansas Best Corporation 2005 Ownership Incentive Plan (previously filed as
Exhibit 10.5 to the Company’s Annual Report on Form 10-K, filed with the SEC on February 23, 2011, 
File No. 000-19969, and incorporated herein by reference). 

Second Amendment to the Arkansas Best Corporation 2005 Ownership Incentive Plan (previously filed as
Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 9, 2014, File 
No. 000-19969, and incorporated herein by reference). 

Third Amendment to the Arkansas Best Corporation 2005 Ownership Incentive Plan (previously filed as
Exhibit 10.19 to the Company’s Annual Report on Form 10-K, filed with the SEC on February 28, 2017, 
File No. 000-19969, and incorporated herein by reference). 

Arkansas Best Corporation Executive Officer Annual Incentive Compensation Plan (previously filed as
Exhibit 10.6 to the Company’s Annual Report on Form 10-K, filed with the SEC on February 23, 2011, 
File No. 000-19969, and incorporated herein by reference). 

First  Amendment  to  the  Arkansas  Best  Corporation  Executive  Officer  Annual  Incentive  Compensation
Plan (previously filed as Exhibit 10.7 to the Company’s Annual Report on Form 10-K, filed with the SEC
on February 23, 2011, File No. 000-19969, and incorporated herein by reference). 

Second Amendment to the Arkansas Best Corporation Executive Officer Annual Incentive Compensation
Plan (previously filed as Exhibit 10.17 to the Company’s Annual Report on Form 10-K, filed with the SEC
on February 26, 2016, File No. 000-19969, and incorporated herein by reference). 

Third Amendment to the ArcBest Corporation Executive Officer Annual Incentive  Compensation Plan 
(previously filed as Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on 
May 9, 2016, File No. 000-19969, and incorporated herein by reference). 

The ArcBest Long-Term (3-Year) Incentive Compensation Plan and form of award (previously filed as
Exhibit 10.4 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 8, 2015, File 
No. 000-19969, and incorporated herein by reference). 

The ArcBest 16b Annual Incentive Compensation Plan and form of award (previously filed as Exhibit 10.2
to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 9, 2016, File No. 000-19969, 
and incorporated herein by reference). 

The ArcBest Long-Term (3-Year) Incentive Compensation Plan and form of award (previously filed as 
Exhibit 10.3 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 9, 2016, File 
No. 000-19969, and incorporated herein by reference). 

The ArcBest 16b Annual Incentive Compensation Plan and form of award (previously filed as Exhibit 10.1
to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 9, 2017, File No. 000-19969, 
and incorporated herein by reference). 
The ArcBest Long-Term (3-Year) Incentive Compensation Plan and form of award (previously filed as
Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 9, 2017, File
No. 000-19969, and incorporated herein by reference). 
Consulting Agreement by and between ArcBest Corporation and J. Lavon Morton, dated January 31, 2017 
(previously filed as Exhibit 10.28 to the Company’s Annual Report on Form 10-K, filed with the SEC on 
February 28, 2017, File No. 000-19969, and incorporated herein by reference). 

Second Amended and Restated Receivables Loan Agreement dated as of March 20, 2017 by and among
ArcBest Funding LLC, as Borrower, ArcBest Corporation, as Servicer, the financial institutions from time
to time party thereto, as Lenders, and PNC Bank, National Association, as the LC Issuer and as Agent for
the Lenders and their assigns and the LC Issuer and its assigns (previously filed as Exhibit 10.1 to the
Company’s Current Report on Form 8-K, filed with the SEC on March 23, 2017, File No. 000-19969, and 
incorporated herein by reference). 

121 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.28* 

10.29 

21* 

23* 

31.1* 

31.2* 

32** 

First  Amendment  to  Second  Amended  and  Restated  Receivables  Loan  Agreement  and  Omnibus
Amendment,  dated  as  of  June  9,  2017  by  and  among  ArcBest  Funding  LLC,  as  Borrower,  ArcBest
Corporation, as Servicer, Regions Bank,  as a lender, PNC Bank, National Association, as a lender, LC
Issuer and Agent for the lenders and their assigns and the LC Issuer and its assigns. 

Second Amended and Restated Credit Agreement, dated as of July 7, 2017, among ArcBest Corporation
and  certain  of  its  subsidiaries  from  time  to  time  party  thereto,  as  Borrowers,  U.S.  Bank  National 
Association,  as  Administrative  Agent,  Branch  Banking  and  Trust  Company  and  PNC  Bank,  National
Association, as Syndication Agents, and the Lenders and Issuing Banks party thereto (previously filed as
Exhibit 10.1 to the Company’s Current Report on Form 8-K, filed with the SEC on July 12, 2017, File No.
000-19969, and incorporated herein by reference). 

List of Subsidiary Corporations. 

Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm. 

Certification of Principal Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

Certification of Principal Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

Certifications Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 

101.INS* 

XBRL Instance Document 

101.SCH* 

XBRL Taxonomy Extension Schema Document 

101.CAL* 

XBRL Taxonomy Extension Calculation Linkbase Document 

101.DEF* 

XBRL Taxonomy Extension Definition Linkbase Document 

101.LAB* 

XBRL Taxonomy Extension Labels Linkbase Document 

101.PRE* 

XBRL Taxonomy Extension Presentation Linkbase Document 

# 
* 
** 

(b)  

Designates a compensation plan or arrangement for directors or executive officers. 
Filed herewith. 
Furnished herewith. 

Exhibits 

See Item 15(a)(3) above. 

ITEM 16.  FORM 10-K SUMMARY 

None. 

122 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 
this report to be signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

Date:  February 28, 2018 

ARCBEST CORPORATION 

By:  /s/ Judy R. McReynolds 
Judy R. McReynolds 
Chairman, President and Chief Executive Officer 
and Principal Executive Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities and on the dates indicated. 

Signature 

Title 

Date 

/s/ Judy R. McReynolds 
Judy R. McReynolds 

  Chairman, President and Chief Executive Officer 

February 28, 2018 

and Principal Executive Officer 

/s/ David R. Cobb 
David R. Cobb 

  Vice President – Chief Financial Officer 

and Principal Financial Officer 

/s/ Traci L. Sowersby 
Traci L. Sowersby 

  Vice President – Controller 

and Principal Accounting Officer 

/s/ Eduardo F. Conrado 
Eduardo F. Conrado 

/s/ Stephen E. Gorman 
Stephen E. Gorman 

/s/ Michael P. Hogan 
Michael P. Hogan 

/s/ William M. Legg 
William M. Legg 

  Director 

  Director 

  Director 

  Director 

/s/ Kathleen D. McElligott 
Kathleen D. McElligott 

  Director 

/s/ Craig E. Philip 
Craig E. Philip 

/s/ Steven L. Spinner 
Steven L. Spinner 

/s/ Janice E. Stipp 
Janice E. Stipp 

  Director 

  Director 

  Director 

February 28, 2018 

February 28, 2018 

February 28, 2018 

February 28, 2018 

February 28, 2018 

February 28, 2018 

February 28, 2018 

February 28, 2018 

February 28, 2018 

February 28, 2018 

123 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(This page intentionally left blank.) 

124 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Importantly, we are heavily investing in technologies 

and analytics to improve everything we do. Among 

these investments are hardware and software for 

operations employees in the field to work more 

efficiently, and for our sales people to be more 

informed as they interact with customers, with a 

broader view of their history and upcoming needs. 

Going forward, the operating results of our asset-

based and asset-light segments should reflect the 

investments we are making today. 

All of this means that we continue to have a great 

opportunity to grow our company, while also keeping 

our costs under control. In order to profitably grow our 

asset-based business, we must have the appropriate 

cost structure and work rules to do so, and we 

continue to work on these areas.  We also have a 

large opportunity to grow asset-light revenues thanks 

to our expanded range of logistics solutions and great 

relationships with our providers.

Our leadership team operates with full understanding 

that the logistics market will continue to evolve 

quickly. I am confident that we will continue to learn 

from our customers about their changing needs and 

respond appropriately. As our 29 percent share price 

appreciation in 2017 shows, by investing prudently, 

controlling our costs and ensuring that our employees 

focus on exceeding our customers’ expectations, the 

future for ArcBest is promising.

Judy R. McReynolds

Chairman, President & Chief Executive Officer

ARCBEST BOARD OF DIRECTORS

SHAREHOLDER INFORMATION

Judy R. McReynolds
Chairman, President & Chief Executive Officer

Eduardo F. Conrado 2,3

Stephen E. Gorman 2,3

Michael P. Hogan 1

William M. Legg 1

Kathleen D. McElligott 3

Dr. Craig E. Philip 2,3

Steven L. Spinner 1
Lead Independent Director - ArcBest

Janice E. Stipp 1 

ArcBest Board Committees 
1 Audit Committee 
2 Compensation Committee 
3 Nominating/Corporate Governance Committee 

For biographies of ArcBest’s executive officers and 
directors, which include information regarding their 
principal occupation, see the “Executive Officers 
of the Company” and “Directors of the Company” 
sections of the proxy statement.

Corporate Headquarters
ArcBest
8401 McClure Drive
Fort Smith, AR 72916
(479) 785-6000

arcb.com
info@arcb.com

Annual Meeting
The Annual Meeting of Shareholders will be held at 
8:00 a.m. CDT on Tuesday, May 1, 2018, at the principal
offices of ArcBest, 8401 McClure Drive, 
Fort Smith, Arkansas.     

Stock Listing
The NASDAQ Global Select Market
Symbol: ARCB

Transfer Agent and Registrar
Equiniti Trust Company
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Independent Registered Public Accounting Firm
Ernst & Young LLP
1700 One Williams Center
Tulsa, OK 74172-0117 

ARCBEST EXECUTIVE 
OFFICERS

Judy R. McReynolds
Chairman, President & Chief Executive Officer

Dennis L. Anderson II
Chief Customer Experience Officer

David R. Cobb
Chief Financial Officer

James D. Darter
Chief Sales Officer

Erin K. Gattis
Chief Human Resources Officer

James A. Ingram
Chief Operating Officer
Asset-Light Logistics

Michael R. Johns
General Counsel and Corporate Secretary

Steven C. Leonard
Vice President
Customer Solutions

Daniel E. Loe
Chief Yield Officer

Michael E. Newcity
Senior Vice President
Chief Innovation Officer
President – ArcBest Technologies, Inc.

Traci L. Sowersby
Controller and Chief Accounting Officer

Timothy D. Thorne
President
ABF Freight

LETTER FROM THE CHAIRMAN 

Last year, I discussed how my main goals as Chairman, 

President and CEO are to ensure that our company and 

leadership team best respond to evolving customer needs, 

engage our employees and deliver shareholder value 

through ArcBest as a leading logistics provider.

It has been another busy year on all fronts.

Let’s begin with our customer efforts. We started off 2017 

with a bang, as we began fully implementing our enhanced 

market approach. This comprehensive initiative to offer 

most logistic services under the ArcBest brand and ensure 

our customer experience is best-in-class had a wide range 

of related activities that unfolded all year and continue into 

2018.

Unifying the sales, customer service and capacity sourcing 

teams under ArcBest was a major effort. Our customers 

have been asking for full logistics solutions from us and 

more manageable points of contact. By responding with a 

unified and collaborative approach in each of these areas, 

with offerings in both the asset-based and asset-light 

arenas, we more expertly answer their total supply chain 

needs. 

them.

This makes our customers’ own businesses operate better 

in turn, whether they want one solution from us, two or 

more, or ask us to manage all of their logistics needs for 

We know that our people and enhanced processes 

represent a winning strategy for ArcBest because the 

results of market research surveys, both internal and 

external, have improved considerably. In particular, our 

customers really respond to our people and their Skill & 

Will attitude to do the best job possible. 

In this area, I’m pleased with the efforts we made in 2017 

to ensure our employees are highly engaged, properly 

trained and always learning. This matters a lot, because 

multiple studies show that highly engaged employees are 

key to delivering shareholder value. 

While our people clearly represent a differentiator for us, 

we also know that some customers may only seek a digital 

experience, particularly as younger generations come into 

decision-making roles. We are taking the proper steps to 

ensure that no matter the method in which our customers 

want to interact with us, we are ready with a best-in-class 

experience. 

We also undertook a major effort to ensure that the 

value we provide customers is adequately compensated, 

particularly in our asset-based business. Our legacy of 

doing difficult things well positions us to keep earning our 

customers’ trust and ongoing business across the entire 

supply chain.

As for the industry and operating environment, 2017 

presented challenging conditions with tighter capacity 

resulting from an improving economy, as well as the 

devastating hurricanes in August and September. We 

expect tighter capacity will continue in 2018 as the 

Electronic Logging Device mandate took effect last 

December. I am proud of our team for being well ahead of 

the industry in meeting these requirements. I am confident 

that our assets, owner operators and relationships with 

contract carriers will continue to provide comprehensive 

options for our customers. 

 
 
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