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ArcBest

arcb · NASDAQ Industrials
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Ticker arcb
Exchange NASDAQ
Sector Industrials
Industry Trucking
Employees 10,000+
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FY2019 Annual Report · ArcBest
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of the Retail+ solution we launched last year to help 
customers achieve greater compliance with tighter retail 
delivery requirements, as it helped our customers see 
large reductions in non-compliance penalties.

As a result of our expansion and investments in recent 
years, our managed solutions business is growing. Our 
cross-sold accounts have become larger in size and are 
growing faster than single-service accounts. And these 
accounts also have higher rates of retention, which is a 
more stable foundation for future growth. In some cases, 
if we had continued to only provide LTL services, this 
business would have been lost to us forever.

Speaking of our LTL business, we achieved a significant 
milestone in paying a profit-sharing bonus to our union-
represented employees at ABF upon reaching a full 
year operating ratio of 95.2 percent. I’m proud of this 
accomplishment and I thank everyone for their hard work.

We have also devoted time and resources to helping our 
people lead effectively and more quickly adapt. We now 
offer an array of development opportunities at every 
level in the organization, including a variety of leadership 
topics through our online talent management system.

Our ArcBest University program provides education on 
topics such as presentation skills, emotional intelligence, 
building networks, understanding generational 
differences and a supervisory curriculum option. We offer 
next-level training through our Leadership Series, which 
is a 10-session classroom program on leadership topics 
that targets supervisory and manager-level employees. 
Our Leadership Academy is designed to accelerate 
the development of our high potential employees and 
includes a robust nomination and selection process to 
participate. All of these initiatives are important to ensure 
that our current and future leaders embrace change and 
are well equipped to handle whatever comes down 
the road.

In conclusion, I would like to underscore that we are truly 
excited about the growth potential before us. Internal 
research has confirmed, and in some cases expanded, the 
size of the opportunities in the markets we serve, which 
is very encouraging as we look to the future.

To meet challenges for the next decade and beyond, 
I reinforce often to the team that we must work very 
hard to execute on our strategy to grow and provide 
an excellent customer experience through any channel 
in which they wish to do business with us. With our 
employees’ can-do attitudes, the right training and the 
logistics solutions we offer and always strive to enhance, 
I am confident that ArcBest will provide value in any 
environment we encounter.

Judy R. McReynolds
Chairman, President & Chief Executive Officer

See reconciliations of GAAP to Non-GAAP financial measures on the inside back cover.

LETTER 
FROM THE 
CHAIRMAN

The year 2019 marked my 10th as CEO, and what a 
transformational decade it has been. 

Our company has expanded well beyond our roots in 
the less-than-truckload sector to offer a broad array 
of logistics solutions sought by our customers. In 
2010, our revenue was $1.7 billion. At the end of 2019, 
it was nearly $3.0 billion. Generating this growth has 
been strategic and purposeful and we have even more 
potential going forward.

While we didn’t see the same record-setting conditions 
in 2019 as those in 2018, it was still a year full of 
accomplishments for ArcBest. We reported solid 
profitability and achieved substantive progress in 
our efforts to move the company forward in a rapidly 
changing and competitive marketplace. 

In fact, our $109 million operating income in 2019 on 
a non-GAAP basis was the 2nd best in the last decade, 
as our yield management efforts continued to pay 
dividends and customers recognized the value we 
provide with solutions to their most complex 
logistics challenges.

We have and will continue to invest in growth and 
innovation across the company.

In addition to many technology enhancements in 
the field, we launched a pilot program at ABF to 
better handle freight at two locations in Indiana, with 
promising initial results. We plan to expand the test to a 
larger facility in Kansas City in late-Summer 2020.

By surveying our customers often and implementing 
new technologies to enable a total view of them, we are 
better able to understand and address their pain points 
and thus capture more of their total transportation 
spend by providing supply chain expertise and asset-
based and asset-light solutions. I’m particularly proud 

 
Our Story 
ArcBest® is a leading logistics company with creative problem solvers who deliver integrated solutions. 
For more than 95 years, we have provided innovative approaches to our customers’ logistics challenges.

Our history dates back to 1923, when local freight hauler OK Transfer began operating in and around the 
Fort Smith, Arkansas, area. Fast-forward to today, and ArcBest has become a leading logistics provider that 
offers supply chain solutions across the globe. 

From international shipping to final mile and everything in between, customers count on us to deliver. With 
unique access to capacity through our less-than-truckload carrier ABF Freight®, ground expedite shipping 
through Panther Premium Logistics® and a nationwide network of transportation providers, we offer what 
others can’t. And it doesn’t stop there. Other services include fleet maintenance and repair services offered 
through FleetNet America® and household moving through U-Pack®.

We’re constantly listening to our customers and seeking innovative solutions to make it easier for them to do 
business. Where others may simply see shipments moving from origin to destination, we see opportunities 
for optimization. Instead of business as usual, we aim for business improvement. When customers partner 
with us, we get to know the things that make their company unique, and we work hard to help them succeed.

We’re a company that believes in delivering more than standard service. Our team of creative professionals 
is committed to solving difficult supply chain challenges — saying “yes” when others say “no.” Whatever our 
customers need, we offer customized solutions and a dedicated partnership to make it happen.

That’s why we’re More Than Logistics®.

                                                                                                                           2019                 2018

                                                                                                               (thousands, except per share data)
OPERATIONS FOR THE YEAR

Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  .  .    $2,988,310        $3,093,788 

Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . .  .  . .  . . . . . . . . . . . .            63,770                 109,098 

Non-GAAP Operating income (1). . . . . . . . . . . . . . . . . . . . . .  . . . . . .  . .  . . . . . . .          108,978               152,590

Earnings per diluted common share . . . . . . . . . . . . . . . . . . . . . .  . . . . . .  . .  . .             $ 1.51                 $ 2.51 

Non-GAAP Earnings per diluted common share (1) . . . . . . . . . . . . . . . . . . . . . .               $ 2.88                

  $4.02 

INFORMATION AT YEAR END

Total assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $1,651,207      $1,539,231

Current portion of long-term debt . . . . . . . . . . .  . .   . . .  .  .  . . . . . . . . . . . . . . .          57,305         

      54,075

Long-term debt (including capital leases and notes payable, 

      excluding current portion). . . . . . . . . . . . . . . . . . . . .  .  . . . . . . . . .  . . . .  . .        266,214      

     237,600 

Stockholders’ equity  . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . .  . . . . .  . .  . . . .         763,043               717,682  

Number of common shares outstanding  . . . . . . . . . . . .  . . . . . .  . .  . . . . . . . .           25,406          

    25,587

(1) See reconciliations of GAAP to Non-GAAP financial measures on the inside back cover.    

STOCK PERFORMANCE GRAPH
The following graph and data table show a comparison of 
the cumulative total return for ArcBest, the Russell 2000® 
Index and a peer group index selected by ArcBest for the 
five-year period ending December 31, 2019:

Cumulative Total Return

                                                   12/31/14           12/31/15         12/31/16 

   12/31/17        12/31/18           12/31/19

ArcBest Corporation . . . . .   $ 100.00           $    46.50          $     61.10           $       80.00            $    77.26       $    62.89

Russell 2000

®

 Index . . . . .  $ 100.00              $   95.59          $  115.95             $     132.94           $   118.30      $ 148.49

Peer Group Index . . . . . . . .   $ 100.00             $   74.12        $    104.22        $   146.67          $   111.43             $  152.71

The comparisons assume $100 was invested on 

December 31, 2014, in ArcBest’s Common Stock 

with reinvestment of dividends. All calculations have 

been prepared by Zacks Investment Research Inc. 

The stockholder return shown on the graph is not 

necessarily indicative of future performance.

ArcBest is a logistics company that provides 

freight transportation services and logistics 

solutions. Accordingly, it is important that ArcBest’s 

performance be compared to that of other companies 

with similar operations. Therefore, the current 

peer group includes the following diversified mix 

of ArcBest’s transportation and logistics related 

competitors: Echo Global Logistics Inc., Forward Air 

Corp., Hub Group Inc., J.B. Hunt Transport Services 

Inc., Knight-Swift Transportation Holdings Inc., 

Landstar System, Inc., Old Dominion Freight Line, Inc., 

Roadrunner Transportation Systems, Inc., Saia, Inc., 

Schneider National, Inc., Werner Enterprises, Inc., XPO 

Logistics, Inc. and YRC Worldwide Inc.

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 

☒  Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 

for the fiscal year December 31, 2019. 

☐  Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 

for the transition period from            to            . 
Commission file number 0-19969 

ARCBEST CORPORATION 
(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction of 
incorporation or organization) 

8401 McClure Drive, Fort Smith, Arkansas 
(Address of principal executive offices) 

71-0673405 
(I.R.S. Employer 
Identification No.) 

72916 
(Zip Code) 

Registrant’s telephone number, including area code  479-785-6000 
Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common Stock, $0.01 Par Value 

Trading Symbol(s) 
ARCB 

Name of each exchange on which registered 
The Nasdaq Global Select Market 

Securities registered pursuant to Section 12(g) of the Act: 
None 
(Title of Class) 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes ☒ No ☐ 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes ☐ No ☒ 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), 
and (2) has been subject to such filing requirements for the past 90 days.  Yes ☒ No ☐ 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted 
pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the 
registrant was required to submit such files).  Yes ☒ No ☐ 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller 
reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller 
reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. 

Large accelerated filer ☒ 
Non-accelerated filer ☐ 

Accelerated filer ☐ 
Smaller reporting company ☐ 
Emerging growth company ☐ 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for 
complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes ☐ No ☒ 
The aggregate market value of the Common Stock held by nonaffiliates of the registrant as of June 30, 2019, was $705,623,207. 

The number of shares of Common Stock, $0.01 par value, outstanding as of February 21, 2020, was 25,367,197. 

Portions of the registrant’s Definitive Proxy Statement to be filed pursuant to Regulation 14A of the Securities Exchange Act of 1934 
in connection with the registrant’s Annual Stockholders’ Meeting to be held May 1, 2020, are incorporated by reference in Part III of 
this Form 10-K. 

DOCUMENTS INCORPORATED BY REFERENCE 

1 

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ARCBEST CORPORATION 

FORM 10-K 

TABLE OF CONTENTS 

ITEM 
NUMBER 

PAGE 
NUMBER 

3 
4 
16 
34 
35 
35 
35 

36 
37 
38 
68 
71 
120 
120 
123 

123 
123 
123 
123 
123 

124 
128 

129 

Forward-Looking Statements 

Item 1.  Business  
Item 1A.  Risk Factors  
Item 1B.  Unresolved Staff Comments 
Item 2. 
Properties 
Item 3.  Legal Proceedings 
Item 4.  Mine Safety Disclosures 

PART I  

PART II  

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 

Equity Securities 
Selected Financial Data 

Item 6. 
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations 
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk  
Item 8. 
Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 
Item 9A.  Controls and Procedures 
Item 9B.  Other Information 

Financial Statements and Supplementary Data 

PART III  

Item 10.  Directors, Executive Officers and Corporate Governance 
Item 11.  Executive Compensation  
Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 
Item 13.  Certain Relationships and Related Transactions, and Director Independence 
Item 14.  Principal Accountant Fees and Services 

PART IV  

Item 15.  Exhibits and Financial Statement Schedules 
Item 16.  Form 10-K Summary 

SIGNATURES  

2 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Forward-Looking Statements 

PART I 

This Annual Report on Form 10-K contains certain “forward-looking statements” within the meaning of the federal securities 
laws. All statements, other than statements of historical fact, included or incorporated by reference in this Annual Report on 
Form 10-K, including, but not limited to, those in Item 1 (Business), Item 1A (Risk Factors), Item 3 (Legal Proceedings), and 
Item  7  (Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations),  are  forward-looking 
statements. Terms such as “anticipate,” “believe,” “could,” “estimate,” “expect,” “forecast,” “foresee,” “intend,” “may,” “plan,” 
“predict,” “project,” “scheduled,” “should,” “would,” and similar expressions and the negatives of such terms are intended to 
identify forward-looking statements. These statements are based on management’s beliefs, assumptions, and expectations based 
on currently available information, are not guarantees of future performance, and involve certain risks and uncertainties (some 
of which are beyond our control). Although we believe that the expectations reflected in these forward-looking statements are 
reasonable as and when made, we cannot provide assurance that our expectations will prove to be correct. Actual outcomes and 
results could materially differ from what is expressed, implied, or forecasted in these statements due to a number of factors, 
including, but not limited to: 

• 

• 
• 

• 
• 
• 

• 
• 
• 

• 

• 
• 

a failure of our information systems, including disruptions or failures of services essential to our operations or upon 
which our information technology platforms rely, data breach, and/or cybersecurity incidents; 
the ability to maintain third-party information technology systems or licenses; 
untimely or ineffective development and implementation of, or failure to realize potential benefits associated with, new 
or enhanced technology or processes, including the pilot test program at ABF Freight; 
the loss or reduction of business from large customers; 
competitive initiatives and pricing pressures; 
general economic conditions and related shifts in market demand that impact the performance and needs of industries 
we serve and/or limit our customers’ access to adequate financial resources; 
the ability to manage our cost structure, and the timing and performance of growth initiatives; 
relationships with employees, including unions, and our ability to attract, retain, and develop employees; 
unfavorable terms of, or the inability to reach agreement on, future collective bargaining agreements or a workforce 
stoppage by our employees covered under ABF Freight’s collective bargaining agreement; 
our ability to secure independent owner operators and/or operational or regulatory issues related to our use of their 
services; 
availability and cost of reliable third-party services; 
availability  of  fuel,  the  effect  of  volatility  in  fuel  prices  and  the  associated  changes  in  fuel  surcharges  on  securing 
increases in base freight rates, and the inability to collect fuel surcharges; 
governmental regulations; 
environmental laws and regulations, including emissions-control regulations; 
union employee wages and benefits, including changes in required contributions to multiemployer plans; 
litigation or claims asserted against us; 
the loss of key employees or the inability to execute succession planning strategies; 

• 
• 
• 
• 
• 
•  maintaining our intellectual property rights, brand, and corporate reputation; 
• 
• 
• 
• 

default on covenants of financing arrangements and the availability and terms of future financing arrangements; 
timing and amount of capital expenditures; 
self-insurance claims and insurance premium costs; 
increased  prices  for  and  decreased  availability  of  new  revenue  equipment,  decreases  in  value  of  used  revenue 
equipment, and higher costs of equipment-related operating expenses such as maintenance, fuel, and related taxes; 
potential impairment of goodwill and intangible assets; 
the cost, integration, and performance of any recent or future acquisitions; 
seasonal fluctuations and adverse weather conditions; 
regulatory, economic, and other risks arising from our international business;  
acts of terrorism or war, or the impact of antiterrorism and safety measures; and 
other financial, operational, and legal risks and uncertainties detailed from time to time in ArcBest Corporation’s public 
filings with the Securities and Exchange Commission (“SEC”). 

• 
• 
• 
• 
• 
• 

For additional information regarding known material factors that could cause our actual results to differ from those expressed in 
these forward-looking statements, please see Item 1A (Risk Factors). All forward-looking statements included or incorporated 
by reference in this Annual Report on Form 10-K and all subsequent written or oral forward-looking statements attributable to 
us or persons acting on our behalf are expressly qualified in their entirety by the cautionary statements. The forward-looking 
statements speak only as of the date made and, other than as required by law, we undertake no obligation to publicly update or 
revise any forward-looking statements, whether as a result of new information, future events, or otherwise. 

3 

 
 
 
ITEM 1. 

BUSINESS 

ArcBest Corporation 

ArcBest Corporation™ (together with its subsidiaries, the “Company,” “ArcBest®,” “we,” “us,” and “our”) is a leading 
logistics company with creative problem solvers who deliver innovative solutions. Our mission is to connect and positively 
impact the world through solving logistics challenges.  

From its roots in less-than-truckload (“LTL”) delivery, ArcBest has transformed into a full-scale provider of end-to-end 
supply chain services with a focus on innovation. Under the ArcBest brand, we offer our full array of logistics solutions to 
optimize our customers’ supply chains, while we continue to offer asset-based LTL services through the ABF Freight® 
network and ground expedite services under the Panther Premium Logistics® brand. Our service offerings also include 
truckload, truckload-dedicated, managed transportation, intermodal, international air and ocean, time critical, warehousing 
and distribution, household goods moving services under the U-Pack® brand, and commercial vehicle maintenance and 
repair  through  FleetNet  America®.  With  a  comprehensive  suite  of  freight  transportation  and  logistics  services  and 
employees who have The Skill and The Will® to get the job done, ArcBest has the unique ability to address even the most 
complex logistics and supply chain challenges that our customers face every day. 

Our  operations  are  conducted  through  our  three  reportable  operating  segments,  which  are  described  in  the  Business 
Description section below: 

•  Asset-Based, which represents ABF Freight System, Inc. and certain other subsidiaries, including ABF Freight 
System  (B.C.),  Ltd.;  ABF  Freight  System  Canada,  Ltd.;  ABF  Cartage,  Inc.;  and  Land-Marine  Cargo,  Inc. 
(collectively “ABF Freight”);  

•  ArcBest, our asset-light logistics operation; and  
•  FleetNet.  

The ArcBest and FleetNet reportable segments, combined, represent our Asset-Light operations. 

Vision and Values 

“We’ll Find a Way” is the vision of ArcBest. It is a testament of what our customers say about us – that we’re the kind of 
company who partners with them to solve problems and make things happen. It speaks to the can-do attitude and will of 
our people to do the hard things well.  

We carry out our vision by exemplifying our corporate values: 

•  Creativity – We create solutions. 
• 
Integrity – We do the right thing. 
•  Collaboration – We work together. 
•  Growth – We grow our people and our business. 
•  Excellence – We exceed expectations. 
•  Wellness – We embrace total health. 

Strategy 

Our strategy is to produce long-term value with our creative problem solvers by growing informed, trusted, and innovative 
relationships  with  shippers  and  capacity  providers  and  delivering  a  best-in-class  experience  efficiently  through  their 
desired channels.  

We work to build long-term value for our customers, employees and shareholders by: 

•  Expanding  our  revenue  opportunities.  We  seek  to  expand  our  revenue  opportunities  through  deepening  our 
existing  customer  relationships  and  securing  new  ones.  We  build  relationships  that  last  for  decades  and  our 
customers  assign  a  high degree  of  value  for  the  high  level  of  service  and  professionalism  we  provide.  When 
customers  talk  about  us,  they  say  that  we  solve  their  logistics  and  transportation  challenges,  we  are  a  trusted 
provider and partner who understands them, and we make their jobs easier.  

4 

 
 
 
 
 
 
 
 
 
 
 
•  Balancing our revenue and profit mix. We seek to differentiate ourselves from our competition with our ability 
to  offer  full-service  logistics solutions  with  a  wide variety  of  fulfillment  options,  which  can  include  our  own 
assets. As our Asset-Light operations continue to grow alongside our Asset-Based services, we are balancing the 
mix of our revenue and profit between our Asset-Based segment and our Asset-Light operations. This balance 
drives long-term financial sustainability by making our business less capital-intensive relative to its size, and by 
reducing volatility in our business performance through varying cycles, events, and/or environments. 

•  Optimizing our cost structure. We are focused on profitable growth, which causes us to continually review our 
costs and investment decisions accordingly. Our technology infrastructure enables business processes, insight 
and analytics that allow us to optimize our cost structure, and we continue to invest in technology to transform 
our business. We seek to improve the customer experience while simultaneously driving improved cost efficiency 
in our business. 

We continually analyze where additional capital should be invested and where management resources should be focused 
to improve relationships with customers and meet their expanding needs. In response to customers’ needs for expanded 
service  offerings,  we  have  strategically  increased  investment  in  our  Asset-Light  operations.  The  additional  resources 
invested  in  growing  our  Asset-Light  operations  help  ensure  we  are  positioned  to  serve  the  changing  marketplace  and 
capitalize on available opportunity by providing a comprehensive suite of transportation and logistics services. As part of 
this strategy, we have completed the following acquisitions and changes to our business model: 

•  On June 15, 2012, we acquired Panther Expedited Services, Inc. (“Panther”), one of North America’s largest 
providers  of  expedited  freight  transportation  services  with  expanding  service  offerings  in  premium  freight 
logistics  and  freight  forwarding.  Our  expedite  and  premium  logistics  operations  are  reported  in  the  ArcBest 
segment. 

•  Effective July 1, 2013, we formed the segment previously reported as ABF Logistics in a strategic alignment of 

the sales and operations functions of our logistics businesses.  

•  On April 30, 2014, we acquired a small privately-owned technology-based business which is reported within the 

FleetNet segment. 

•  During 2014, we established our enterprise solutions group to offer more easily accessible transportation and 

logistics solutions for our customers through a single point of contact. 

•  On January 2, 2015, we acquired Smart Lines Transportation Group, LLC (“Smart Lines”), a privately-owned 

truckload brokerage operation that became part of the ArcBest segment. 

•  On December 1, 2015, we acquired Bear Transportation Services, L.P. (“Bear”), a privately-owned truckload 

brokerage operation that became part of the ArcBest segment. 

•  On September 2, 2016, we acquired Logistics & Distribution Services, LLC (“LDS”), a privately-owned logistics 
and distribution firm with a focus on asset-light dedicated truckload business reported in the ArcBest segment. 

•  On January 1, 2017, we introduced our enhanced market approach under the ArcBest brand and realigned our 
company’s  structure  –  unifying  our  sales,  pricing,  customer  service,  marketing,  capacity  sourcing,  and  other 
administrative functions to better serve our customers through delivery of integrated logistics solutions. 

Business Description 

We deliver innovative solutions for a variety of supply chain challenges. Our offerings include LTL freight transportation 
through the ABF Freight network; specialized transportation, logistics, and supply chain management services through 
our ArcBest segment, including ground expedite solutions through the Panther Premium Logistics brand and household 
goods moving services under the U-Pack brand; and commercial vehicle maintenance and repair from FleetNet. From 
Fortune 100 companies to small businesses, our customers trust  ArcBest for their transportation and logistics needs.  

With a relentless focus on customer needs and unique access to assured transportation capacity, we create solutions for 
even  the  most  complex  and  demanding  supply  chains.  We strive  to  help  customers  solve  their  logistics  challenges  by 
efficiently providing a best-in-class experience with easy access to our broad suite of capabilities.    

For the year ended December 31, 2019, no single customer accounted for more than 4% of our consolidated revenues, and 
the  10  largest  customers,  on  a  combined  basis,  accounted  for  approximately  11%  of  our  consolidated  revenues.  The 
Company was incorporated in Delaware in 1966 and is headquartered in Fort Smith, Arkansas. We had approximately 
13,000 employees as of December 2019, of which approximately 64% were members of labor unions. 

5 

 
 
 
 
 
 
Asset-Based Segment 
Our Asset-Based segment provides LTL services through ABF Freight’s motor carrier operations. Asset-Based revenues 
accounted for approximately 69% of our total revenues before other revenues and intercompany eliminations in 2019. For 
the  year  ended  December  31,  2019,  no  single  customer  accounted  for  more  than  4%  of  revenues  in  the  Asset-Based 
segment, and the segment’s 10 largest customers, on a combined basis, accounted for approximately 12% of its revenues. 
Note M to our consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K contains 
additional  segment  financial  information,  including  revenues  and  operating  income for  the  years  ended  December 31, 
2019, 2018, and 2017. 

Our  Asset-Based  carrier,  ABF  Freight,  has  been  in  continuous  service  since  1923.  ABF  Freight  System,  Inc.  is  the 
successor to Arkansas Motor Freight, a business originally organized in 1935 which was the successor to a local transfer 
and  storage  carrier  that  was  originally  organized  in  1923.  ABF  Freight  expanded  operations  through  several  strategic 
acquisitions and organic growth and is now one of the largest LTL motor carriers in North America, providing direct 
service to more than 98% of U.S. cities having a population of 30,000 or more. ABF Freight offers interstate and intrastate 
service to approximately 52,000 communities through 242 service centers in all 50 states, Canada, and Puerto Rico. ABF 
Freight  also  provides  motor  carrier  freight  transportation  services  to  customers  in  Mexico  through  arrangements  with 
trucking companies in that country. 

Our Asset-Based operations offer transportation of general commodities through standard, time-critical, and guaranteed 
LTL  services  —  both  nationally  and  regionally.  General  commodities  include  all  freight  except  hazardous  waste, 
dangerous  explosives,  commodities  of  exceptionally  high  value,  commodities  in  bulk,  and  those  requiring  special 
equipment.  Shipments  of  general  commodities  differ  from  shipments  of  bulk  raw  materials,  which  are  commonly 
transported by railroad, truckload tank car, pipeline, and water carrier. General commodities transported by our Asset-
Based operations include, among other things, food, textiles, apparel, furniture, appliances, chemicals, nonbulk petroleum 
products,  rubber,  plastics,  metal  and  metal  products,  wood,  glass,  automotive  parts,  machinery,  and  miscellaneous 
manufactured products. 

Our Asset-Based operations transport shipments of various sizes to geographically dispersed destinations. Typically, LTL 
shipments  are  picked  up  at  customers’  places  of  business  and  consolidated  at  a  local  service  center.  Shipments  are 
consolidated by destination  for  transportation  by  intercity units  to  their  destination  cities  or  to  distribution  centers.  At 
distribution centers, shipments from various service centers can be reconsolidated for other distribution centers or, more 
typically, local service centers. After arriving at a local service center, a shipment is delivered to the customer by local 
trucks  operating  from  the  service  center.  In  some  cases,  when  one  large  shipment  or  a  sufficient  number  of  different 
shipments at one origin service center are going to a common destination, they can be combined to make a full trailer load. 
A  trailer  is  then  dispatched  to  that  destination  without  rehandling.  The  LTL  transportation  industry,  which  requires 
networks of local pickup and delivery service centers combined with larger distribution facilities, is significantly more 
infrastructure-intensive  than  truckload  operations  and,  as  such,  has  higher  barriers  to  entry.  Costs  associated  with  an 
expansive LTL network, including investments in or costs associated with real estate and labor costs related to local pickup, 
delivery,  and  cross-docking  of  shipments,  are  to  a  large  extent  fixed  in  nature  unless  service  levels  are  significantly 
changed. 

Our Asset-Based operations offer regional service alongside ABF Freight’s traditional long-haul model to facilitate our 
customers’  next-day  and  second-day  delivery  needs  in  most  areas  throughout  the  United  States.  Development  and 
expansion of ABF Freight’s regional network includes strategically positioned freight exchange points, and increased door 
capacity at a number of key locations. Regional service offerings have resulted in reduced transit times and allows for 
consistent and continuous LTL service. We define our Asset-Based regional market, which represented approximately 
60% of its tonnage in 2019, as tonnage moving 1,000 miles or less. 

ArcBest Technologies, Inc., our wholly-owned subsidiary which is focused on the advancement of supply chain execution 
technologies, began a pilot test program (the “pilot”) in early 2019 to improve freight handling at ABF Freight. The pilot 
utilizes patented handling equipment, software, and a patented process to load and unload trailers more rapidly and safely, 
with full freight loads pulled out of the trailer onto the facility floor and accessible from multiple points. The pilot is in the 
early stages in a limited number of locations. ABF Freight has leased new facilities in the test pilot regions in Indiana and 
also at a new Kansas City distribution center location expected to open in late-summer 2020. The pilot provides ABF 
Freight  an  opportunity  to  evaluate  the  potential  for  improving  safety  and  working  conditions  for  employees  and  for 
providing  a  better  experience  for  customers.  Potential  benefits  include  improved  transit  performance,  reduced  cargo 
claims, reduced injuries and workers’ compensation claims, and faster employee training. While we believe the pilot has 

6 

 
 
 
 
 
potential to provide safer and improved freight-handling, a number of factors will be involved in determining proof of 
concept and there can be no assurances that pilot testing will be successful or expand beyond current testing locations. 

Labor costs, which amounted to 53.6% of Asset-Based revenues for 2019, are the largest component of the segment’s 
operating expenses. As of December 2019, approximately 82% of the Asset-Based segment’s employees were covered 
under a collective bargaining agreement, the ABF National Master Freight Agreement (the “2018 ABF NMFA”), with the 
International Brotherhood of Teamsters (the “IBT”), which was ratified on May 10, 2018 by a majority of ABF’s IBT 
member employees who voted. A majority of the supplements to the 2018 ABF NMFA also passed. Following ratification 
of the remaining supplements, the 2018 ABF NMFA was implemented on July 29, 2018, effective retroactive to April 1, 
2018, and will remain in effect through June 30, 2023. The major economic provisions of the 2018 ABF NMFA include 
restoration of one week of vacation that was previously reduced in the prior collective bargaining agreement, which begins 
accruing on anniversary dates on or after April 1, 2018, with the new vacation eligibility schedule being the same as the 
applicable 2008 to 2013 supplemental agreements; wage rate increases in each year of the contract, beginning July 1, 2018; 
ratification bonuses for qualifying employees; profit-sharing bonuses upon the Asset-Based segment’s achievement of 
certain  annual  operating  ratios  for  any  full  calendar  year  under  the  contract;  and  changes  to  purchased  transportation 
provisions with certain protections for road drivers as specified in the contract. The 2018 ABF NMFA and the related 
supplemental agreements provide for contributions to multiemployer pension plans frozen at the current rates for each 
fund, continuation of existing health coverage, and annual contribution rate increases to multiemployer health and welfare 
plans maintained for the benefit of ABF’s employees who are members of the IBT. Under the 2018 ABF NMFA, the 
contractual wage and benefits costs, including the ratification bonuses and vacation restoration, are estimated to increase 
approximately 2.0% on a compounded annual basis through the end of the agreement. Profit-sharing bonuses based on the 
Asset-Based segment’s annual operating ratios for any full calendar year under the contract represent an additional increase 
in costs under the 2018 ABF NMFA. The first profit-sharing bonus under the 2018 ABF NMFA was earned for the year 
ended December 31, 2019 upon the Asset-Based segment achieving a 95.2% annual operating ratio. 

Amendments  to  the  Employee  Retirement  Income  Security  Act  of  1974  (“ERISA”),  pursuant  to  the  Multiemployer 
Pension Plan Amendments Act of 1980 (the “MPPA Act”), substantially expanded the potential liabilities of employers 
who  participate  in  multiemployer  pension  plans.  Under  ERISA,  as  amended  by  the  MPPA  Act,  an  employer  who 
contributes to a multiemployer pension plan and the members of such employer’s controlled group are jointly and severally 
liable  for  their  share  of  the  plan’s  unfunded  vested benefits  in  the  event  the  employer  ceases  to  have  an  obligation  to 
contribute  to  the  plan  or  substantially  reduces  its  contributions  to  the  plan  (i.e.,  in  the  event  of  a  complete  or  partial 
withdrawal from the multiemployer plans). The Multiemployer Pension Reform Act of 2014 (the “Reform Act”), which 
was included in the Consolidated and Further Continuing Appropriations Act of 2015 (the “CFCAA”) that was signed into 
law  on  December 16, 2014,  includes  provisions  to  address  the  funding  of  multiemployer  pension  plans  in  critical  and 
declining status. Provisions of the Reform Act include, among others, providing qualifying plans the ability to self-correct 
funding issues, subject to various requirements and restrictions, including applying to the U.S. Department of the Treasury 
(the  “Treasury  Department”)  for  the  reduction  of  certain  accrued  benefits.  Through  the  term  of  its  current  collective 
bargaining agreement, ABF Freight’s multiemployer pension plan contribution obligations generally will be satisfied by 
making the specified contributions when due. However, we cannot determine with any certainty the contributions that will 
be required under future collective bargaining agreements for ABF Freight’s contractual employees. See Note I to the 
consolidated  financial  statements  included  in  Part  II,  Item  8  of  this  Annual  Report  on  Form  10-K  for  more  specific 
disclosures regarding the multiemployer pension plans to which ABF Freight contributes. 

ABF Freight operates in a highly competitive industry which consists predominantly of nonunion motor carriers. Nonunion 
competitors have a lower fringe benefit cost structure and less stringent labor work rules, and certain carriers also have 
lower wage rates for their freight-handling and driving personnel. Wage and benefit concessions granted to certain union 
competitors also allow for a lower cost structure. ABF Freight has continued to address with the IBT the effect of the wage 
and benefit cost structure on its operating results. The combined effect under the contractual labor agreement in place prior 
to the 2018 ABF NMFA of cost reductions, lowered cost increases throughout the contract period, and increased flexibility 
in labor work rules were important factors in bringing ABF Freight’s labor cost structure closer in line with that of its 
competitors; however, ABF Freight continues to pay some of the highest benefit contribution rates in the industry. These 
rates include contributions to multiemployer plans, a portion of which are used to fund benefits for individuals who were 
never  employed  by  ABF  Freight.  Information  provided  by  a  large  multiemployer pension  plan  to  which  ABF  Freight 
contributes indicates that approximately 50% of the plan’s benefit payments are made to retirees of companies that are no 
longer contributing employers to that plan.  

7 

 
 
 
 
Asset-Light Operations  
The  ArcBest  and  FleetNet  reportable  segments,  combined,  represent  our  Asset-Light  operations.  Our  Asset-Light 
operations are a key component of our strategy to offer customers end-to-end logistics solutions, designed to satisfy the 
complex supply chain and unique shipping requirements they encounter. Through unique methods and processes, including 
technology solutions and the use of third-party service providers, our Asset-Light operations provide various logistics and 
maintenance services without significant investment in revenue equipment or real estate. 

For the year ended December 31, 2019, the combined revenues of our Asset-Light operations accounted for approximately 
31% of our total revenues before other revenues and intercompany eliminations. For the year ended December 31, 2019, 
no  single  customer  accounted  for  more  than  4%  of  the  ArcBest  segment’s  revenues,  and  the  segment’s  10  largest 
customers, on a combined basis, accounted for approximately 19% of its revenues. Note M to our consolidated financial 
statements  included  in  Part  II,  Item  8  of  this  Annual  Report  on  Form  10-K  contains  additional  segment  financial 
information, including revenues and operating income for the years ended December 31, 2019, 2018, and 2017. 

ArcBest Segment 
As previously discussed in “Strategy” within this Business section, our ArcBest segment originated with the formation of 
ABF Logistics in July 2013, when we strategically aligned the sales and operations functions of our organically developed 
logistics  businesses.  The  ArcBest  segment  includes  the  acquired  ground  expedite  services  of  the  Panther  Premium 
Logistics brand; our acquired truckload and truckload-dedicated operations; and household goods moving services under 
the U-Pack brand, for which the majority of the moves are provided with our Asset-Based operations. Under our enhanced 
market approach to offer customers a single source of end-to-end logistics, the service offerings of the ArcBest segment 
have  become  more  integrated.  Management’s  operating  decisions  are  increasingly  focused  on  the  ArcBest  segment’s 
combined operations, rather than individual service offerings within the segment’s operations. The ArcBest segment offers 
the following solutions: 

Expedite  
Through  the  Panther  Premium  Logistics  brand,  we  offer  expedite  freight  transportation  services  to  commercial  and 
government customers and premium logistics services that involve the rapid deployment of highly specialized equipment 
to meet extremely specific linehaul requirements, such as temperature control, hazardous materials, geofencing (routing a 
shipment across a mandatory, defined route with satellite monitoring and automated alerts concerning any deviation from 
the route), specialized government cargo, security services, and life sciences. Through these services, ArcBest solves the 
toughest shipping and logistics challenges that customers face through a global network of owner operators and contract 
carriers.  

Substantially all of the network capacity for our expedite operations is provided by third-party carriers, including owner 
operators, ground linehaul providers, cartage agents, and other transportation asset providers, which are selected based on 
their ability to serve our customers effectively with respect to price, technology capabilities, geographic coverage, and 
quality of service. Third-party owned vehicles are driven by independent contract drivers and by drivers engaged directly 
by independent owners of multiple pieces of equipment, commonly referred to as fleet owners. Our expedite operations 
own a fleet of trailers, the communication devices used by its owner operators, and certain highly specialized equipment, 
primarily temperature-controlled and temperature-validated trailers, to meet the service requirements of certain customers. 

Truckload and Truckload-Dedicated 
Our  truckload  and  truckload-dedicated  services  provide  third-party  transportation  brokerage  by  sourcing  a  variety  of 
capacity  solutions,  including  dry  van  over  the  road,  temperature-controlled  and  refrigerated,  flatbed,  intermodal  or 
container shipping, and specialized equipment, coupled with strong technology and carrier- and customer-based Web tools. 
We  offer  a  growing  network  of  35,000  qualified  service  providers,  with  services  to  50  states,  Canada,  and  Mexico. 
Additional value is created for customers through seamless access to the ABF Freight network. 

International  
Our International shipping and logistics services provide international ocean and air shipping solutions by partnering with 
ocean shipping lines and air freight carriers worldwide, as well as cross-border shipping and ground transportation to and 
from ports. As a non-vessel operating common carrier, we provide less-than-container load and full-container load service, 
offering ocean transport to approximately 90% of the total ocean international market to and from the United States. We 
also offer warehousing and distribution services to and from major ports across the globe to streamline our customers’ 
ocean shipping processes. 

8 

 
 
 
 
 
 
 
Managed Transportation 
Through our managed transportation solutions, we provide complete freight transportation management services which 
enable customers to continually optimize their supply chains. ArcBest seeks to offer value through identifying specific 
challenges  relating  to  customers’  supply  chain  needs  and  providing  customized  solutions  utilizing  technology,  both 
internally to manage its business processes and externally to provide shipment and inventory visibility to its customers. 
Additional value is created for customers through seamless access to the ABF Freight network, the Panther fleet, and other 
ArcBest capacity sources, offering strategic supply chain solutions with unique access to assured capacity.  

Moving  
Our moving services offer flexibility and convenience in the way people move through targeted service offerings for the 
“do-it-yourself” consumer and corporate account employee relocations. We offer these targeted services at competitive 
prices that reflect the additional value customers find in our convenient, reliable moving service offerings. Industry-leading 
technology, customer-friendly interfaces, and supply chain solutions are combined to provide a wide range of options 
customized to meet unique customer needs.  

Other Logistics Services 
We also provide other services to meet our customers’ logistics needs, such as final mile, time critical, product launch, 
warehousing and distribution, retail logistics, supply chain optimization, and trade show shipping services. In 2019, we 
launched our Retail+ compliance solution which helps vendors better meet large retailers’ stringent shipping and delivery 
requirements by combining innovative software solutions with enhanced operations processes. 

FleetNet Segment 
The  FleetNet  segment  includes  the  results  of  operations  of  FleetNet  America,  Inc.  (“FleetNet”),  our  subsidiary  that 
provides roadside repair solutions and vehicle maintenance management services for commercial and private fleets through 
a network of third-party service providers in the United States, Canada, and Puerto Rico. FleetNet began in 1953 as the 
internal breakdown department for Carolina Freight Carriers Corp. In 1993, the department was incorporated as Carolina 
Breakdown  Service,  Inc.  to  allow  the  opportunity  for  other  trucking  companies  to  take  advantage  of  the  established 
nationwide  service.  In  1995,  we  purchased  WorldWay  Corporation,  which  operated  various  subsidiaries  including 
Carolina Freight Carriers Corp. and Carolina Breakdown Service, Inc. The name of Carolina Breakdown Service, Inc. was 
changed to FleetNet America, Inc. in 1997. 

Competition, Pricing, and Industry Factors 

Competition 
Our Asset-Based segment actively competes for freight business with other national, regional, and local motor carriers 
and, to a lesser extent, with private carriage, domestic and international freight forwarders, railroads, and airlines. The 
segment  competes  most  directly  with  nonunion  and  union  LTL  carriers,  including  YRC  Freight  and  Regional 
Transportation  (reporting  segments  of  YRC  Worldwide  Inc.),  FedEx  Freight  (included  in  the  FedEx  Freight reporting 
segment of FedEx Corporation), UPS Freight (included in the Supply Chain & Freight reporting segment of United Parcel 
Service,  Inc.),  Old  Dominion  Freight  Line,  Inc.,  Saia,  Inc.,  the  LTL  reporting  segment  of  Roadrunner  Transportation 
Systems,  Inc.,  and  the  LTL  operations  of  XPO  Logistics,  Inc.  Competition  is  based  primarily  on  price,  service,  and 
availability  of  flexible  shipping  options  to  customers.  The  Asset-Based  segment’s  careful  cargo  handling  and  use  of 
technology, both internally to manage its business processes and externally to provide shipment visibility to its customers, 
are examples of how we add value to our services. 

Our ArcBest segment operates in a very competitive asset-light logistics market that includes approximately 17,000 active 
brokerage authorities, as well as asset-based truckload carriers and logistics companies, large expedite carriers including 
FedEx  Custom  Critical,  Inc.,  smaller  expedite  carriers,  foreign  and  U.S.-based  non-vessel-operating  common  carriers, 
freight forwarders, internal shipping departments at companies that have substantial transportation requirements, smaller 
niche service providers, and a wide variety of solution providers, including large integrated transportation companies as 
well as regional warehouse and transportation management firms. ArcBest’s moving services compete with truck rental, 
self-move, and van line service providers, and a number of emerging self-move competitors who offer moving and storage 
container service. Quality of service, technological capabilities, and industry expertise are critical differentiators among 
the  competition.  In  particular,  companies  with  advanced  systems  that  offer  optimized  shipping  solutions,  real-time 
visibility of shipments, verification of chain of custody procedures, and advanced security have significant operational 
advantages and create enhanced customer value.  

9 

 
 
 
 
 
 
 
FleetNet competes in the commercial vehicle maintenance and repair industry in two major sectors: emergency roadside 
and  preventive  maintenance.  FleetNet  competes  directly  against  other  third-party  service  providers,  automotive  fleet 
managers,  leasing  companies,  and  companies  handling  repairs  in-house  via  individual  service  providers.  Market 
competition for FleetNet is based primarily on maintenance solutions service offerings. In partnership with best-in-class 
third-party vendors, FleetNet offers flexible, customized solutions and utilizes technology to provide valuable information 
and data to minimize fleet downtime, reduce maintenance events, and lower total maintenance costs for its customers. 

Pricing 
Approximately one third of our Asset-Based business is subject to base LTL tariffs, which are affected by general rate 
increases, combined with individually negotiated discounts. Rates on the other two thirds of our Asset-Based business, 
including business priced in the spot market, are subject to individual pricing arrangements that are negotiated at various 
times throughout the year. The majority of the business that is subject to negotiated pricing arrangements is associated 
with larger customer accounts with annually negotiated pricing arrangements, and the remaining business is priced on an 
individual shipment basis considering each shipment’s unique profile, the value we provide to the customer, and current 
market conditions.  

Effective August 1, 2017, we began applying space-based pricing on shipments subject to LTL tariffs to better reflect 
freight shipping trends that have evolved over the last several years. These trends include the overall growth and ongoing 
profile  shift  of  bulkier  shipments  across  the  entire  supply  chain,  the  acceleration  in  e-commerce,  and  the  unique 
requirements of many shipping and logistics solutions. An increasing percentage of freight is taking up more space in 
trailers without a corresponding increase in weight. Space-based pricing involves the use of freight dimensions (length, 
width, and height) to determine applicable cubic minimum charges (“CMC”) that supplement weight-based metrics when 
appropriate. Traditional LTL pricing is generally weight-based, while our linehaul costs are generally space-based (i.e., 
costs are impacted by the volume of space required for each shipment). We believe space-based pricing better aligns our 
pricing mechanisms with the metrics which affect our resources and, therefore, our costs to provide logistics services. We 
seek to provide logistics solutions to our customers’ businesses and the unique shipment characteristics of their various 
products and commodities, and we believe that we are particularly experienced in handling complicated freight. The CMC 
is an additional pricing mechanism to better capture the value we provide in transporting these shipments.  

Our Asset-Based and certain operations within our ArcBest segment assess a fuel surcharge based on the index of national 
on-highway average diesel fuel prices published weekly by the U.S. Department of Energy. While the fuel surcharge is 
one of several components in our overall rate structure, the actual rate paid by customers is governed by market forces and 
the overall value of services provided to the customer.  

Industry Factors 
According to management’s estimates and market studies by Armstrong & Associates, Inc. and the U.S. Department of 
Commerce, the total market potential in the industry segments we serve is approximately $328 billion, with $41 billion of 
potential revenue in the LTL market segment, $244 billion potential in the markets served by our ArcBest segment, and 
$43 billion in the maintenance and repair market served by our FleetNet segment. The LTL industry has significant barriers 
to entry and is highly competitive, as previously discussed in “Asset-Based Segment” within this Business section. Based 
on  2019  revenues,  our  Asset-Light  operations  represents  a  minor  portion  of  the  total  market,  which  evidences  the 
significant growth opportunity for us in the outsourced logistics market. More sophisticated supply chain practices are 
required as supply chains expand and become more complex, product and service needs continue to evolve, and companies 
look  for  solutions  to  their  logistics  challenges  as  well  as  for  lower  cost  supply  chain  alternatives.  Regulation  in  the 
transportation industry, as further discussed below, will continue to impair the competitiveness of smaller carriers in the 
logistics  market,  which  may  lead  to  tighter  capacity  or  consolidation  within  certain  sectors  of  the  logistics  market.  In 
addition,  disruptions  from unexpected  events  such  as  natural  disasters  have resulted  in  further  utilization of  expedited 
shipping and premium logistics services and have caused companies to focus on risk management of their supply chains.  

Various federal and state agencies exercise broad regulatory powers over the transportation industry, generally governing 
such  activities  as  operations  of  and  authorization  to  engage  in  motor  carrier  freight  transportation,  operations  of 
non-vessel-operating common carriers, operations of ocean freight forwarders and ocean transportation intermediaries, 
safety, contract compliance, insurance and bonding requirements, tariff and trade policies, customs, import and export, 
employment practices, licensing and registration, taxation, environmental matters, data privacy and security, and financial 
reporting. The trucking industry faces rising costs, including costs of compliance with government regulations on safety, 
equipment design and maintenance, driver utilization, and fuel economy, and rising costs in certain non-industry specific 
areas, including health care and retirement benefits.  

10 

 
 
 
 
 
We are subject to various laws, rules, and regulations and are required to obtain and maintain various licenses and permits, 
some of which are difficult to obtain. The ArcBest segment’s network of third-party contract carriers must also comply 
with industry regulations, including the mandate of the Federal Motor Carrier Safety Administration (the “FMCSA”) for 
interstate  commercial  trucks  to  have  electronic  logging  devices  (“ELDs”)  installed  to  monitor  compliance  with 
hours-of-service  regulations,  and  other  regulations  such  as  the  safety  and  fitness  regulations  of  the  Department  of 
Transportation (the “DOT”), including requirements related to drug and alcohol testing and hours of service. Any future 
modifications to these rules and other regulations impacting the transportation industry may impact our operating practices 
and costs. 

Seasonality 

Our operations are impacted by seasonal fluctuations which affect tonnage, shipment levels, and demand for our services 
and, consequently, revenues and operating results. Freight shipments and operating costs of our Asset-Based and ArcBest 
segments can be adversely affected by inclement weather conditions. The second and third calendar quarters of each year 
usually have the highest tonnage levels, while the first quarter generally has the lowest, although other factors, including 
the state of the U.S. and global economies and available capacity in the market, may influence quarterly business levels.  

ArcBest segment operations are influenced by seasonal fluctuations that impact customers’ supply chains. Shipments of 
the ArcBest segment may decline during winter months because of post-holiday slowdowns, but expedite shipments can 
be  subject  to  short-term  increases  depending  on  the  impact  of  weather  disruptions  to  customers’  supply  chains.  Plant 
shutdowns  during  summer  months  may  affect  shipments  for  automotive  and  manufacturing  customers  of  the  ArcBest 
segment, but severe weather events can result in higher demand for expedite services. Moving services of the ArcBest 
segment are impacted by seasonal fluctuations, generally resulting in higher business levels in the second and third quarters 
as the demand for moving services is typically stronger in the summer months. 

Emergency roadside service events of the FleetNet segment are favorably impacted by extreme weather conditions that 
affect commercial vehicle operations, and the segment’s results of operations will be influenced by seasonal variations in 
service event volume. 

Technology 

Our advancements in technology are important to customer service and provide a competitive advantage. We continue to 
make  investments  in  technology  and  innovations,  including  investments  for  improving  the  delivery  of  services  to  our 
customers and investments in comprehensive transportation and logistics services across ArcBest. The majority of the 
applications of information technology we use have been developed internally and tailored specifically for customer or 
internal business processing needs by our ArcBest Technologies subsidiary.  

As previously disclosed in “Asset-Based Segment” within this Business section,  ArcBest Technologies began a pilot in 
early  2019  to  improve  freight  handling  at  ABF  Freight,  which  utilizes  patented  handling  equipment,  software,  and  a 
patented process to load and unload trailers more rapidly and safely. ArcBest Technologies has made other technology 
investments in a variety of areas to improve our customer experience and optimize costs in our operating segments. In the 
Asset-Based segment, we are using enhanced tools such as barcoding, tablets, and scanning equipment to improve city 
pick-up and delivery productivity. We use certain cognitive technologies to help shippers submit pickup requests without 
an agent, automate inbound customer e-mails for quicker response, and auto-scan trailer capacity using CCTV to alert 
dock  personnel  of  potential  problems.  In  the  ArcBest  segment,  we  have  developed  machine-learning  cognitive 
technologies  using  algorithms  embedded  in  the  applications  our  employees  use  to  simplify  and  drive  better  decision 
making.  We  have  launched  a  capacity  sourcing  tool  to  optimize  the  utilization  of  internal  equipment  capacity  while 
reducing the time it takes to secure external equipment capacity in meeting customer requirements. We also use common 
quoting  systems  and  predictive  analytics  tools  which  are  undergoing  continuous  development  and  require  ongoing 
investment. 

11 

 
 
 
 
 
 
 
 
 
In the ArcBest segment, freight transportation customers communicate their freight needs, typically on a shipment-by-
shipment basis, by means of telephone, email, internet, mobile applications, or EDI and, more recently, by application 
programming  interfaces  (“API”).  The  information  about  each  shipment  is  entered  into  a  proprietary  operating  system 
which  facilitates  selection  of  a  contracted  carrier  or  carriers  based  on  the  carrier’s  service  capability,  equipment 
availability, freight rates, and other relevant factors. Once the carrier is selected, the cost for the transportation has been 
agreed  upon,  and  the  carrier  has  committed  to  provide  the  transportation,  we  are  in  contact  with  the  carrier  through 
numerous means of communication (i.e., mobile apps, satellite tracking, ELDs, and other communication units on the 
vehicles) to continually update the position of equipment, to better meet customers’ requirements to track the status of the 
shipment from origin to delivery. The various tracking methods automatically update our fully integrated internal software 
and provide customers with real-time electronic updates.  

We make information readily accessible to our customers through various electronic pricing, billing, and tracking services, 
including  mobile-responsive  websites  which  allow  customers  to  access  information  about  their  shipments,  request 
shipment pickup, and utilize a variety of other digital tools. Online functions tailored to the services requested by customers 
include  bill  of  lading  generation,  pickup  planning,  customer-specific  price  quotations,  proactive  tracking,  customized 
e-mail  notification,  logistics  reporting,  dynamic  rerouting,  and  extensible  markup  language  (XML)  connectivity.  This 
technology allows customers to incorporate data from our systems directly into their own website or backend information 
systems using electronic data interchange (“EDI”) standards as well as secure API. As a result, our customers can provide 
shipping information and support directly to their own customers. 

Recently, ArcBest launched an innovation accelerator to encourage new, transformative ideas. This accelerator represents 
a team of employees from across the organization who work closely with executive leadership to identify opportunities 
for disruptive innovation within our company, as well as evaluate potential external innovation partners. In 2018, ArcBest 
joined the Blockchain in Transport Alliance (“BiTA”). Founded in 2017, BiTA is a consortium of more than 250 freight 
transportation companies working to develop and set standards for the use of blockchain technology within the logistics 
and transportation industry.  

Insurance, Safety, and Security 

Generally, claims exposure in the freight transportation and logistics industry consists of workers’ compensation, third-
party  casualty  liability,  and  cargo  loss  and  damage.  We  are  effectively  self-insured  for $1.0  million  of  each  workers’ 
compensation loss.  For each third-party casualty loss, we are generally self-insured for $1.0 million for our Asset-Based 
segment and $0.3 million for our Asset-Light operations. We are also self-insured for each cargo loss, up to a $0.3 million 
deductible for our Asset-Based segment and a $0.1 million deductible for our ArcBest segment. We maintain insurance 
that we believe is adequate to cover losses in excess of such self-insured amounts or deductibles. However, we cannot 
provide  assurance  that  our  insurance  coverage  will  provide  adequate  protection  under  all  circumstances  or  against  all 
potential  losses.  We  have  experienced  situations  where  excess  insurance  carriers  have  become  insolvent.  We  pay 
assessments and fees to state guaranty funds in states where we have workers’ compensation self-insurance authority. In 
some of these states, depending on the specific state’s rules, the guaranty funds may pay excess claims if the insurer cannot 
pay due to insolvency. However, there can be no certainty of the solvency of individual state guaranty funds.  

We have been able to obtain what we believe to be adequate insurance coverage for 2020 and are not aware of any matters 
which would significantly impair our ability to obtain adequate insurance coverage at market rates for our operations in 
the  foreseeable  future.  A  material  increase  in  the  frequency  or  severity  of  accidents,  cargo  claims,  or  workers’ 
compensation claims or the material unfavorable development of existing claims could have a material adverse effect on 
our cost of insurance and results of operations. 

Our  operations  are  subject  to  cargo  security  and  transportation  regulations  issued  by  the  Transportation  Security 
Administration  (“TSA”)  and  regulations  issued  by  the  U.S.  Department  of  Homeland  Security.  We  are  not  able  to 
accurately predict how past or future events will affect government regulations and the transportation industry. We believe 
that any additional security measures that may be required by future regulations could result in additional costs; however, 
other carriers would be similarly affected. 

12 

 
 
 
 
 
 
 
Environmental and Other Government Regulations 

We are subject to federal, state, and local environmental laws and regulations relating to, among other things: emissions 
control,  transportation  or  handling  of  hazardous  materials,  underground  and  aboveground  storage  tanks,  stormwater 
pollution prevention, contingency planning for spills of petroleum products, and disposal of waste oil. 

In  August  2016,  the  U.S.  Environmental  Protection  Agency  (the  “EPA”)  and  the  National  Highway  Traffic  Safety 
Administration  (the  “NHTSA”)  jointly  finalized  a  national  program  establishing  a  second  phase  of  greenhouse  gas 
emissions (“EPA/NHTSA Phase 2”), imposing new fuel efficiency standards for medium- and heavy-duty vehicles, such 
as those operated by our Asset-Based segment, for model years 2021-2027 and also instituting fuel efficiency improvement 
technology requirements for trailer model years 2018-2027. In October 2017, the U.S. Court of Appeals for the District of 
Columbia stayed the portion of the EPA/NHTSA Phase 2 Final Rule regarding the trailer regulations, and the review of 
the Final Rule has an indefinite date of final ruling. In December 2019, the California Air Resources Board (the “CARB”) 
announced it will be suspending, until at least January 2022, its previously approved plans to enforce certain provisions of 
the EPA/NHTSA Phase 2 Final Rule that would regulate glider kits and trailers. In the event the EPA does not enforce the 
trailer  regulations  of  EPA/NHTSA  Phase  2,  certain  other  states  may  also  individually  enact  legislation  to  enforce  the 
regulations. In September 2019, the state of California signed legislation which directs CARB and other state agencies to 
develop and implement a comprehensive inspection and maintenance program for heavy-duty vehicles. A number of states 
have individually enacted, and California and certain other states may continue to enact, legislation relating to engine 
emissions, trailer regulations, fuel economy, and/or fuel formulation, such as regulations enacted by the CARB. At the 
present time, management believes that these regulations may not result in significant net additional overall costs should 
the technologies developed for tractors, as required in the EPA/NHTSA Phase 2 rulemaking, prove to be as cost-effective 
as forecasted by the EPA and the NHTSA.  

In  November  2018,  the  EPA  launched  the  “Cleaner  Trucks  Initiative”  (the  “CTI”)  which  includes  plans  for  future 
rulemaking to reduce nitrogen oxide (“NOx”) emissions. In April 2019, the CARB published an assessment of the technical 
feasibility and cost effectiveness of lower NOx standards and associated test procedures for 2022 and subsequent model 
year medium-duty and heavy-duty engines. The EPA is closely following the technical work initiated by the CARB. In 
January 2020, the EPA published an Advanced Notice of Proposed Rulemaking to solicit pre-proposal comments on the 
CTI. One planned feature of the initiative is to coordinate emissions standards nationwide, which will prevent a further 
patchwork of state and local emissions regulations and should make compliance much easier for the industry. The EPA is 
considering implementation of new standards beginning for 2027 model year engines.  

While fuel consumption and emissions may be reduced under the new standards, emission-related regulatory actions have 
historically  resulted  in  increased  costs  of  revenue  equipment,  diesel  fuel,  and  equipment  maintenance,  and  future 
legislation, if enacted, could result in increases in these and other costs. We are unable to determine with any certainty the 
effects of any future climate change legislation beyond the currently enacted regulations, and there can be no assurance 
that more restrictive regulations than those previously described will not be enacted either federally or locally. 

Certain  of  our  subsidiaries  store  fuel  for  use  in  tractors  and  trucks  in  56  underground  tanks  located  in  16  states. 
Maintenance of such tanks is regulated at the federal and, in most cases, state levels. Management believes we are in 
substantial  compliance  with  all  such  regulations.  The  underground  storage  tanks  are  required  to  have  leak  detection 
systems, and we are not aware of any leaks from such tanks that could reasonably be expected to have a material adverse 
effect on our operating results. 

Certain of our Asset-Based service center facilities operate with non-discharge certifications or stormwater permits under 
the federal Clean Water Act (“CWA”). The stormwater permits require periodic monitoring and reporting of stormwater 
sampling results and establish maximum levels of certain contaminants that may be contained in such samples.  

We have received notices from the EPA and others that we have been identified as a potentially responsible party under 
the  Comprehensive  Environmental  Response  Compensation  and  Liability  Act,  or  other  federal  or  state  environmental 
statutes, at  several hazardous waste sites. After investigating our subsidiaries’ involvement in waste disposal or waste 
generation at such sites, we have either agreed to de minimis settlements or determined that our obligations, other than 
those specifically accrued with respect to such sites, would involve immaterial monetary liability, although there can be 
no assurance in this regard. It is anticipated that the resolution of our environmental matters could take place over several 
years.  Our  reserves  for  environmental  cleanup  costs  are  estimated  based  on  management’s  experience  with  similar 
environmental matters and on testing performed at certain sites. 

13 

 
 
 
 
 
 
 
 
Reputation and Responsibility 

Our Company and our brands are consistently recognized for best-in-class performance.  

Brands 
The value of our brands is critical to our success. ArcBest is recognized as a multi-faceted logistics provider with creative 
problem  solvers  who  deliver  innovative  logistics  solutions.  Beyond  this  fundamental  marketplace  recognition  of  our 
collective brand identity, our other key brands represent additional unique value in their target markets. The ABF Freight 
brand is well-recognized in the industry for our Asset-Based operations’ leadership in commitment to quality, customer 
service, safety, and technology. Independent research has consistently shown that ABF Freight is regarded as a best-in-
class service provider known for excellence in the areas of customer service, reliability, and problem solving. The Panther 
Premium Logistics brand within the operations of our ArcBest segment is recognized for solving the toughest shipping 
and logistics challenges, delivering time-sensitive, mission-critical, and high-value freight with speed and precision. Our 
U-Pack  brand  offers  a  range  of  household  moving  and  storage  services,  from  do-it-yourself  residential  moving  to 
customized corporate moving services, so our customers can move their household goods safely and affordably across the 
United States, Canada, and Puerto Rico.  

We have registered or are pursuing registration of various marks or designs as trademarks in the United States, including 
but not limited to “ArcBest,” “ABF Freight,” “FleetNet America,” “Panther Premium Logistics,” “U-Pack,” “The Skill & 
The Will,” and “More Than Logistics.” For some marks, we also have registered or are pursuing registration in certain 
other countries. We believe these marks or designs are of significant value to our business and play an important role in 
enhancing brand recognition and executing our marketing strategy. Additionally, our business and operations utilize and 
depend upon both internally developed and purchased technology. We have obtained or are pursuing patent protection on 
internally developed and certain purchased technology, including  equipment and process patents in connection with the 
pilot test program at ABF Freight.   

Contributions & Awards 
We  have  a  corporate  culture  focused  on  quality  service  and  responsibility.  Our  employees  are  committed  to  the 
communities in which they live and work. We make financial contributions to a number of charitable organizations, many 
of which are supported by our employees. These employees volunteer their time and expertise and many serve as officers 
or board members of various charitable organizations. In the local community of our corporate headquarters, we have been 
a long-time supporter of the United Way of Fort Smith Area and its partner organizations. In 2019, with employee support, 
we again earned the United Way’s coveted Pacesetter award by setting the standard for leadership and community support. 
As  a  past  winner  of  the  Outstanding  Philanthropic  Corporation  Award,  we  have  been  recognized  by  the  Arkansas 
Community Foundation for the service that our employees provide to exemplify the spirit of good citizenship, concern for 
the community, and support of worthy philanthropic endeavors. 

ArcBest Corporation has been ranked on Fortune magazine’s “Fortune 1000” list annually since 2013. In 2019, ArcBest 
was named to Inbound Logistics’ list of “Top 100 Trucking Companies,” continuing ABF Freight’s recognition on the list 
for the previous five years. The Company was also ranked 16th in The Commercial Carrier Journal’s 2019 list of “Top 
250 For-Hire Carriers.” In 2020, ArcBest was recognized in the “FreightTech 100” by FreightWaves, Inc. as one of the 
most innovative and disruptive companies across the freight industry.  

In 2019, our CEO, Judy McReynolds was named the “2019 Distinguished Woman in Logistics” by the Women in Trucking 
Association, and was recognized by WomenInc. Magazine as a member of its “2019 Most Influential Corporate Board 
Directors.” In both 2020 and 2019, ArcBest was named to Forbes’ list of “Top 500 Best Employers for Diversity.” In 
2019, for the second consecutive year, ArcBest was voted the Times Record “Best of the Best” place to work in the Fort 
Smith,  Arkansas  region.  We  support  our  employees  as  they  carry  out  our  wellness  value  by  participating  in  healthy 
initiatives within the workplace and by representing our company in wellness events in their local communities.  In 2017, 
ArcBest received the American Payroll Association’s “Prism Award for Best Practices” in recognition of its innovative 
practices in the areas of technology, performance, management, and process improvement.  

Asset-Based Segment 
Our Asset-Based carrier ABF Freight received the “Quest for Quality Award” in the National LTL category from Logistics 
Management magazine for 2019, marking its seventh consecutive year and eighth year overall to be recognized. In 2019, 
ABF Freight was selected as a SupplyChainBrain “Great Supply Chain Partner” for the fourth consecutive year and the 
fourth year overall. In 2018, ABF Freight was named to Inbound Logistics’ list of “Top 100 Trucking Companies” for the 

14 

 
 
 
 
 
 
 
fifth consecutive year. Marking the eleventh year in a row to be honored by Training magazine, ABF Freight was listed 
12th in the “Training Top 125” in February 2020. ABF Freight received the 2018 “Prism Award for Best Practices in 
Technology” from the American Payroll Association in recognition of its innovative practices in the areas of technology, 
management, process improvement and overall best practices in the U.S. payroll industry. ABF Freight partners with the 
International Brotherhood of Teamsters and the U.S. Army in the Teamsters Military Assistance Program (“TMAP”), a 
joint training program to help soldiers transition from military service to civilian careers as professional truck drivers. In 
2017, ABF Freight received the “Pro Patria Award” and an “Above and Beyond Award” from the Arkansas Employer 
Support of the Guard and Reserve, a Department of Defense program, in recognition of its support of employees who 
serve in the National Guard and Reserve.  

Our Asset-Based segment is dedicated to safety and security in providing transportation and freight-handling services to 
its customers. As previously discussed in “Insurance, Safety, and Security” within this Business section, ABF Freight is 
an eight-time winner of  the American Trucking Associations’ Excellence in Security Award, a seven-time winner of the 
President’s Trophy for Safety, and a seven-time winner of the Excellence in Claims & Loss Prevention Award. In October 
2018, an ABF Freight driver was named by the American Trucking Associations as the “National Truck Driver of the 
Year,”  an  honor  bestowed  upon  one  exceptional  driver  for  noteworthy  and  career-long  professional  achievements, 
including a stellar safety record and dedication to keeping the roads safe. In January 2019, three ABF Freight drivers were 
named by the American Trucking Associations as captains of the 2019-2020 “America’s Road Team,” continuing the 
tradition of ABF Freight’s representation in this select program based on the drivers’ exceptional safety records and their 
strong commitment to safety and professionalism.  

We are actively involved in efforts to promote a cleaner environment by reducing both fuel consumption and emissions. 
For many years, our Asset-Based segment has voluntarily limited the maximum speed of its trucks, which reduces fuel 
consumption and emissions and contributes to ABF Freight’s excellent safety record. Our Asset-Based segment utilizes 
engine  idle  management  programming  to  automatically  shut  down  engines  of  parked  tractors.  Fuel  consumption  and 
emissions have also been minimized through a strict equipment maintenance schedule. In 2015, our Asset-Based segment 
began voluntarily installing aerodynamic aids on its fleet of over-the-road trailers to further enhance fuel economy and 
reduce emissions. ABF Freight participates in the EPA’s SmartWay Transport Partnership, a collaboration between the 
EPA and the freight transportation industry that helps freight shippers, carriers, and logistics companies reduce greenhouse 
gases and diesel emissions. In 2019, ABF Freight was recognized, for the second consecutive year and for the third time 
overall, with the SmartWay Freight Carrier Excellence Award by the EPA’s SmartWay Transport Partnership for being a 
top  freight  carrier  for  outstanding  environmental  achievements  and  an  industry  leader  for  its  actions  to  reduce  freight 
emissions. In 2019, ABF Freight was also named a SmartWay High Performer by the EPA in recognition of its leadership 
in the freight industry for producing more efficient and sustainable supply chain solutions. For the past 10 years, ABF 
Freight  has  been  recognized  in  Inbound  Logistics’  annual  list  of  supply  chain  partners  committed  to  sustainability. 
Furthermore,  in  association  with  the  American  Trucking  Associations’  Sustainability  Task  Force,  ABF  Freight  has 
participated in other opportunities to address environmental issues. 

ArcBest Segment 
Our ArcBest segment was recognized by Transport Topics on the “Top Freight Brokerage Firms” list, ranking twenty-
second in 2019 and marking its fifth consecutive year to be listed. ArcBest was named a “Top 50 U.S. Third-party Logistics 
Provider” by Armstrong & Associates, Inc. in 2018 and 2017. In recognition of the commitment to quality of our expedite 
operations, Panther was awarded the “Quest for Quality Award” by Logistics Magazine in 2017 for the fifth consecutive 
year. U-Pack received the “Quest for Quality” award from Logistics Magazine in 2017, being honored in the Household 
Goods & High Value Goods category.  

Available Information 

We file our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, amendments 
to those reports, proxy and information statements, and other information electronically with the SEC. All reports and 
financial information filed with, or furnished to, the SEC can be obtained, free of charge, through our website located at 
www.arcb.com or through the SEC’s website located at www.sec.gov as soon as reasonably practical after such material 
is electronically filed with, or furnished to, the SEC. The information contained on our website does not constitute part of 
this Annual Report on Form 10-K nor shall it be deemed incorporated by reference into this Annual Report on Form 10-K. 

15 

 
 
 
 
 
 
 
 
ITEM 1A. 

RISK FACTORS 

Our business is subject to a variety of material risks about which we are aware. We could also be affected by additional 
risks and uncertainties not currently known to us or that we currently deem to be immaterial.  This Risk Factors section 
discusses some of the material risks relating to our business activities, including business risks affecting the transportation 
industry in general, as well as risks specific to our Company that are largely out of our control.  If any of these risks or 
circumstances actually occur, it could materially harm our business, results of operations, financial condition, and cash 
flows; impair our ability to implement business plans or complete development activities as scheduled; and/or result in a 
decline in the market price of our common stock. 

We are dependent on our information technology systems, and a systems failure or cybersecurity incident could 
have a material adverse effect on our business, results of operations, and financial condition. 

We depend on the proper functioning, availability and security of our information systems, including communications, 
data processing, financial, and operating systems, as well as proprietary software programs that are integral to the efficient 
operation  of  our  business.  Our  information  technology  systems  are  vulnerable  to  interruption  by  adverse  weather 
conditions  or  natural  disasters,  power  loss,  telecommunications  failures,  terrorist  attacks,  internet  failures,  computer 
viruses, and other events beyond our control. Any significant failure or other disruption in our critical information systems, 
including cybersecurity attacks and other cyber incidents, that impact the availability, reliability, speed, accuracy, or other 
proper functioning of these systems or that result in proprietary information or sensitive or confidential data, including 
personal  information of  customers,  employees  and  others,  being  compromised  could have  a  significant  impact on  our 
operations. Any new or enhanced technology that we may develop and implement may also be subject to cybersecurity 
attacks and may be more prone to related incidents. We also utilize certain software applications provided by third parties; 
provide  underlying  data  to  third  parties;  grant  access  to  certain  of  our  systems  to  third  parties  who  provide  certain 
outsourced administrative functions or other services; and increasingly store and transmit data with our customers and 
third parties by means of connected information technology systems, any of which may increase the risk of a cybersecurity 
incident.  Any  problems  caused  by  or  impacting  these  third  parties,  including  cyber  attacks  and  security  breaches  at  a 
vendor, could result in claims, litigation, losses and/or liabilities and adversely affect our ability to provide service to our 
customers and otherwise conduct our business.  

A significant disruption in our information technology systems or a significant cybersecurity incident, including denial of 
service, system failure, security breach, intentional or inadvertent acts by employees or vendors with access to our systems 
or data, disruption by malware, or other damage, could interrupt or delay our operations, damage our reputation, cause a 
loss of customers, cause errors or delays in financial reporting, expose us to a risk of loss or litigation, and/or cause us to 
incur significant time and expense to remedy such an event, any of which could have a material adverse impact on our 
business, results of operations, and financial condition. We attempt to mitigate our exposure to these risks through our 
technology  security  programs  and  disaster  recovery  plans,  but  there  can  be  no  assurance  that  such  measures  will  be 
effective. Our business interruption and cyber insurance would offset losses up to certain coverage limits in the event of a 
catastrophe or certain cyber incidents; however, losses arising from a catastrophe or significant cyber incident would likely 
exceed  our  insurance  coverage  and  could  have  a  material  adverse  impact  on  our  results  of  operations  and  financial 
condition.  

We have experienced incidents involving attempted denial of service attacks, malware attacks, and other events intended 
to disrupt information systems, wrongfully obtain valuable information, or cause other types of malicious events that could 
have resulted in harm to our business. To our knowledge, the various protections we have employed have been effective 
to date in identifying these types of events at a point when the impact on our business could be minimized. We must 
continuously monitor and develop our information technology networks and infrastructure to prevent, detect, address, and 
mitigate the risk of unauthorized access, misuse, computer viruses, and other events that could have a security impact.  
Despite our efforts, due to the increasing sophistication of cyber criminals and the development of new techniques for 
attack, we may be unable to anticipate or promptly detect, or implement adequate protective or remedial measures against, 
the activities of perpetrators of cyber attacks. 

16 

 
 
 
 
 
 
  
We  engage  third  parties  to  provide  certain  information  technology  needs,  including  licensed  software,  and  the 
inability to maintain these third-party systems or licenses, or any interruptions or failures thereof, could adversely 
affect our business.  

Certain information technology needs are provided by third parties, and we have limited control over the operation, quality, 
or maintenance of services provided by our vendors or whether they will continue to provide services that are essential to 
our business. The efficient and uninterrupted operation of our information technology systems depends upon the internet, 
electric utility providers, and telecommunications providers (terrestrial, cellular and satellite).  The information technology 
systems  of  our  third-party  service  providers  are  vulnerable  to  interruption  by  adverse  weather  conditions  or  natural 
disasters, power loss, telecommunications failures, terrorist attacks, internet failures, computer viruses, and other events 
beyond our control. Disruptions or failures in the services upon which our information technology platforms rely, or in 
other services provided to us by outside service providers upon which we rely to operate our business and report financial 
results, may adversely affect our operations and the services we provide, which could increase our costs or result in a loss 
of customers that could have a material adverse effect on our results of operations and financial condition. Additionally, 
we license a variety of software that supports our operations, and these operations depend on our ability to maintain these 
licenses. We have no guarantees that we will be able to continue these licensing arrangements with the current licensors, 
or that we can replace the functions provided by these licenses, on commercially reasonable terms or at all. 

If we are unable to timely and effectively develop and implement new or enhanced technology or processes, or if 
we fail to realize potential benefits associated with new or enhanced technology or processes, including the pilot test 
program  at  ABF  Freight,  we  may  suffer  competitive  disadvantage,  loss  of  customers,  or  other  consequences, 
including any write-offs associated therewith, that could negatively impact our business, results of operations and 
financial condition. 

The  industry  has  experienced  rapid  changes  in  technology,  including  the  development  of  new  technology  and 
enhancements  in  existing  technology.  As  technology  improves,  our  customers  may  be  able  to  find  alternatives  to  our 
services  to  meet  their  freight  transportation  and  logistics  needs.  New  entrants  to  the  market,  including  start-ups  and 
emerging business models such as digital freight brokerage platforms, have also expanded the field of competition and 
driven an increased pressure for innovation in the industry.   

Technology and new market entrants may also disrupt the way we, and our competitors, operate to provide freight logistics 
services.  We  expect  our  customers  to  continue  to  demand  more  sophisticated  technology-driven  solutions  from  their 
suppliers,  and  we  believe  that  we  must  respond  by  investing  in  the  enhancement  of  existing  technology  and  in  the 
development of new and innovative solutions to improve efficiencies and meet our customers’ needs. We have made, and 
continue to make, significant investments in software and physical assets that are in various stages of development and 
implementation. In early 2019, we began a pilot test program to improve freight handling at ABF Freight. The pilot utilizes 
patented handling equipment, software, and a patented process to load and unload trailers more rapidly and safely, with 
full freight loads pulled out of the trailer onto the facility floor and accessible from multiple points. The pilot is in the early 
stages in a limited number of locations. ABF Freight has leased new facilities in the test pilot regions in Indiana and also 
at a new Kansas  City distribution center location expected to open in late-summer 2020. A number of factors will be 
involved in determining proof of concept and there can be no assurances that pilot testing will be successful or expand 
beyond current testing locations. 

17 

 
 
 
 
 
Our  efforts  and  investments  in  technology  innovation  may  continue  to  require  significant  ongoing  research  and 
development costs and implementation costs, and may involve potential unforeseen challenges and new or unforeseen 
risks associated with the technology. The success of our approach to technology innovation is dependent upon market 
acceptance of our solutions and a number of other factors, including our ability to: 

• 
• 
• 

• 

• 
• 
• 

deploy funds and resources for investment in technology and innovation;  
achieve the right balance of strategic investments in existing or developing technology and innovation; 
timely and effectively develop and implement new or enhanced technology, including integration into current 
operations and interaction with existing systems;  
train our employees to operate the technology and/or achieve appropriate customer, carrier or other desired user 
adoption of the technology;  
adequately anticipate challenges and respond to unforeseen challenges;  
detect and remedy defects in enhanced or new technology; and 
recover  costs  of  investment  through  increased  business  levels,  higher  prices,  improved  efficiencies  or  other 
means. 

If we do not pursue technological advances or engage in innovation, if we fail to successfully develop and deploy enhanced 
or new technology, or if the enhanced or new technology does not yield the results we expect, we may be placed at a 
competitive  disadvantage;  lose  customers;  incur  higher  than  anticipated  costs,  including  the  possible  impact  of  asset 
impairment or the write-off of software development costs; or fail to meet the goals of our internal growth strategy, any 
one of which could materially adversely impact our financial condition and results of operations. 

The loss of or reduction in business from one or more large customers, or an overall reduction in our customer 
base, could have a material adverse effect on our business, results of operations, financial condition, and cash flows. 

Although we do not have a significant customer concentration, the growth of our business could be materially impacted 
and our results of operations and cash flows would be adversely affected if we were to lose all or a portion of the business 
of some of our large customers.  Such loss may occur if our customers choose to divert all or a portion of their business 
with us to one of our competitors; demand pricing concessions for our services; require us to provide enhanced services 
that  increase  our  costs;  or  develop  their  own  shipping  and  distribution  capabilities.    Our  customer  relationships  are 
generally not subject to long-term contractual obligations or minimum volume commitments, and we cannot ensure that 
our current customer relationships will continue at the same business levels or at all.   

A reduction in our customer base or difficulty in collecting, or the inability to collect, payments from our customers due 
to changes in pricing, economic hardship or other factors could have a material adverse effect on our business, results of 
operations, financial condition, and cash flows. 

We operate in a highly competitive and fragmented industry, and our business could suffer if we are unable to 
adequately  address  downward  pricing  pressures  and  other  factors  that  could  adversely  affect  our  profitability, 
growth prospects, and ability to compete in the transportation and logistics market. 

We face significant competition in local, regional, national, and, to a lesser extent, international markets. We compete with 
LTL carriers of varying sizes, including both union and nonunion LTL carriers and, to a lesser extent, with truckload 
carriers and railroads. We also compete with domestic and global logistics service providers, including asset-light logistics 
companies, integrated logistics companies, and third-party freight brokers that compete in one or more segments of the 
transportation industry. Numerous factors could adversely impact our ability to compete effectively in the transportation 
and logistics industry, retain our existing customers, or attract new customers, which could have a material adverse effect 
on our business, results of operations, financial condition, and cash flows. These competitive factors include, but are not 
limited to, the following: 

•  Our Asset-Based segment competes primarily with nonunion motor carriers who generally have a lower fringe 
benefit cost structure than union carriers for freight-handling and driving personnel, and have greater operating 
flexibility because they are subject to less stringent labor work rules. Wage and benefit concessions granted to 
certain union competitors have allowed for a lower cost structure than that of our Asset-Based segment. Under 
its current collective bargaining agreement, ABF Freight continues to pay some of the highest benefit contribution 
rates  in  the  industry,  which  continues  to  adversely  impact  the  operating  results  of  our  Asset-Based  segment 
relative to our competitors in the LTL industry. 

18 

 
 
 
 
 
 
 
 
•  Some of our competitors have greater capital resources, a lower cost structure, or greater market share than we 
do or have other competitive advantages. The trend toward consolidation in the transportation industry could 
continue  to  create  larger  carriers  and  logistics  service  providers  with  these  and  other  competitive  advantages 
relating  to  their  size  and  resources.  Consolidations  within  the  industry  could  also  result  in  our  competitors 
providing a more comprehensive set of services at competitive prices. These competitive pressures may cause a 
decrease in our freight volume or shipment levels or require us to lower the prices we charge for our services, 
which could adversely affect our results of operations, growth prospects and profitability. 

•  Some of our competitors periodically reduce their prices to gain business, especially during times of reduced 
growth  rates  in  the  economy,  which  limits  our  ability  to  maintain  or  increase  prices.  If  customers  select 
transportation service providers based on price alone rather than the total value offered, we may be unable to 
maintain our operating margins or to maintain or grow tonnage levels. 

•  Enhanced visibility of capacity options in the marketplace is increasing and customers  may accept bids from 
multiple  carriers  for  their  shipping  needs,  which  may  depress  prices  or result  in  the  loss  of  some  business  to 
competitors. 

•  Customers may reduce the number of carriers they use by selecting “core carriers” as approved transportation 

service providers, and in some instances, we may not be selected. 

•  Certain  of  our  competitors  may  offer  a  broader  portfolio  of  services  or  more  effectively  bundle  their  service 
offerings, which could impair our ability to maintain or grow our share of one or more markets in which we 
compete. 

•  Competition in the LTL industry from asset-light logistics and freight brokerage companies may adversely affect 
customer  relationships  and  prices  in  our  Asset-Based  operations.  Conversely,  the  operations  of  our  ArcBest 
segment may be adversely impacted if customers develop their own logistics operations, thus reducing demand 
for our services, or if shippers shift business to truckload brokerage companies or asset-based trucking companies 
that also offer brokerage services in order to secure access to those companies’ trucking capacity, particularly in 
times of tight capacity industry-wide.  

•  Some of our competitors, such as railroads, are outside the motor carrier freight transportation industry and our 
service offerings may be less competitive in comparison as a result of certain challenges  within the motor carrier 
freight transportation industry, including the competitive freight rate environment; capacity restraints in times of 
growing freight volumes; increased costs and potential shortages of commercial truck drivers; changes to driver 
hours-of-service requirements; increased costs of fuel and other operating expenses; and costs of compliance with 
existing and potential legal and environmental regulations. 

•  Our FleetNet operations also face challenges, and could suffer loss of business, due to companies that choose to 

insource their fleet repair and maintenance services. 

Additionally, the industry has experienced evolving freight shipping trends over the last several years, including overall 
growth and ongoing profile shift of bulkier shipments across the entire supply chain, the acceleration in e-commerce, and 
more unique requirements of many shipping and logistics solutions. An increasing percentage of freight is taking up more 
space in trailers without a corresponding increase in weight, which contributes to lower average weight per shipment. As 
the retail industry continues to undergo a shift away from the traditional brick-and-mortar model towards e-commerce, the 
manner in which our customers source or utilize our services will be impacted and our operating results could be adversely 
affected. 

Our business is cyclical in nature, and we are subject to general economic factors and instability in financial and 
credit  markets  that  are  largely  beyond  our  control,  any  of  which  could  adversely  affect  our  business,  financial 
condition, and results of operations. 

Our business is cyclical in nature and tends to reflect general economic conditions, which can be impacted by government 
actions, including suspension of government operations and imposition of trade tariffs. Our performance is affected by 
recessionary  economic  cycles,  downturns  in  customers’  business  cycles,  and  changes  in  their  business  practices.  Our 
tonnage and shipment levels are directly affected by industrial production and manufacturing, distribution, residential and 
commercial construction, and consumer spending, in each case primarily in the North American economy, and capacity 
in the trucking industry as well as our customers’ inventory levels and freight profile characteristics. We are also subject 
to risks related to disruption of world markets that could affect shipments between countries and could adversely affect 
the volume of freight and related pricing in the markets we serve. The U.S. government has taken certain actions with 
respect to its trade policies, including imposed tariffs affecting certain goods imported into the United States, and may 
take further actions in the future. Several governments have also imposed tariffs on certain goods imported from the United 
States. In connection with further changes to U.S. or international trade policy, the cost for goods transported globally 

19 

 
 
 
could increase, which may lead to reduced consumer demands for such goods, or trading partners could limit trades with 
countries that impose anti-trade measures, which may lead to a lower volume of global economic trading activity.  

Recessionary  economic  conditions  may  result  in  a  general  decline  in  demand  for  freight  transportation  and  logistics 
services.  The  pricing  environment  generally  becomes  more  competitive  during  periods  of  slow  economic  growth  and 
economic recessions, which adversely affects the profit margin for our services. Our operations and the rates we obtain 
for our services may also be negatively impacted when economic conditions lead to a decrease in shipping demand, which 
in turn results in excess tractor and trailer capacity in the industry. In certain market conditions, we may have to accept 
more freight from freight brokers, where freight rates are typically lower, or we may be forced to incur more non-revenue 
miles to obtain loads. Conversely, during times of higher shipping demand, tight equipment capacity in the industry may 
negatively impact the service levels we are able to provide to our customers. Demand for our roadside assistance and fleet 
maintenance management services may also decline in a weaker economic environment when customers of our FleetNet 
segment experience declines in their equipment utilization.   

Economic conditions could adversely affect our customers’ business levels, the amount of transportation services they 
require, and their ability to pay for our services, which could negatively impact our working capital and our ability to 
satisfy our financial obligations and covenants of our financing arrangements. Because a portion of our costs are fixed, it 
may be difficult for us to quickly adjust our cost structure proportionately with fluctuations in volume levels. Customers 
encountering  adverse  economic  conditions  or  facing  credit  issues  could  experience  cash  flow  difficulties  and,  thus, 
represent a greater potential for payment delays or uncollectible accounts receivable, and, as a result, we may be required 
to increase our allowances for uncollectible accounts receivable. Our obligation to pay third-party service providers is not 
contingent upon payment from our customers, and we extend credit to certain of these customers, which increases our 
exposure to uncollectible receivables.  

Given the economic conditions of recent years, current economic uncertainties, and the potential impact on our business, 
there can be no assurance that our estimates and assumptions regarding the pricing environment and economic conditions, 
which  are  made  for  purposes  of  impairment  tests  related  to  operating  assets  and  deferred  tax  assets,  will  prove  to  be 
accurate.  

Our business may also be negatively affected by uncertainty or changes in U.S. or global social, political or regulatory 
conditions. It is not possible to predict the effects of actual or threatened armed conflicts, terrorist attacks, or political 
and/or civil unrest on the economy or on consumer confidence in the United States or the impact, if any, on our future 
results of operations or financial condition.  

We are affected by the instability in the financial and credit markets that from time to time has created volatility in various 
interest rates and returns on invested assets in recent years. We are subject to market risk due to variable interest rates on 
our  borrowings  on  the  accounts  receivable  securitization  program  and  the  revolving  credit  facility  (“Credit  Facility”). 
Although we have an interest rate swap agreement to mitigate a portion of our interest rate risk by effectively converting 
$50.0 million  of  borrowings  under  our  Credit  Facility,  of  which  $70.0  million  remains  outstanding  at  the  end  of 
February 2020, from variable-rate interest to fixed-rate interest, changes in interest rates may increase our financing costs 
related to our Credit Facility, future borrowings against our accounts receivable securitization program, new notes payable 
or  finance  lease  arrangements,  or  additional  sources  of  financing.  Interest  rates  are  highly  sensitive  to  many  factors, 
including governmental monetary policies, domestic and international economic and political conditions and other factors 
beyond our control. Furthermore, future financial market disruptions may adversely affect our ability to refinance our 
Credit Facility and accounts receivable securitization program, maintain our letter of credit arrangements or, if needed, 
secure alternative sources of financing. If any of the financial institutions that have extended credit commitments to us are 
adversely affected by economic conditions, disruption to the capital and credit markets, or increased regulation, they may 
become unable to fund borrowings under their credit commitments or otherwise fulfill their obligations to us, which could 
have an adverse impact on our ability to borrow additional funds, and thus have an adverse effect on our operations and 
financial condition. (See Note G to our consolidated financial statements included in Part II, Item 8 of this Annual Report 
on Form 10-K for further discussion of our financing arrangements.) 

We could also experience losses on investments related to our cash surrender value of variable life insurance policies, 
which may negatively impact our results of operations. 

20 

 
 
 
 
 
 
 
Our initiatives to grow our business operations or to manage our cost structure to business levels may take longer 
than anticipated or may not be successful. 

Developing  service  offerings  requires  ongoing  investment  in  personnel  and  infrastructure,  including  operating  and 
management information systems. Depending upon the timing and level of revenues generated from our growth initiatives, 
the related results of operations and cash flows we anticipate from these initiatives and additional service offerings may 
not  be  achieved.  If  we  are  unable  to  manage  our  growth  effectively,  our business,  results  of  operations,  and financial 
condition may be adversely affected. 

Our growth plans place significant demands on our management and operating personnel and we may not be able to hire, 
train, and retain the appropriate personnel to manage and grow these services. Hiring new employees may increase training 
costs  and  may  result  in  temporary  labor  inefficiencies.  We  have  also  incurred  higher  costs  associated  with  long-term 
investment in the development of our owner operator fleet and contract carrier capacity for our ArcBest segment. As we 
focus  on  growing  the  business  in  our  ArcBest  segment,  we  may  also  encounter  difficulties  in  adapting  our  corporate 
structure or in developing and maintaining effective partnerships among our operating segments, which could hinder our 
operational, financial, and strategic objectives. Furthermore, we may invest significant resources to enter or expand our 
services in markets with established competitors and in which we will encounter new competitive challenges, and we may 
not be able to successfully gain market share, which could have an adverse effect on our operating results and financial 
condition. 

We also face challenges and risks in implementing initiatives to manage our cost structure to business levels, as portions 
of salaries, wages, and benefits are fixed in nature and the adjustments that would otherwise be necessary to align the labor 
cost structure to corresponding business levels are limited as we strive to maintain customer service. We may not be able 
to appropriately adjust our cost structure to changing market demands. It is more difficult to match our staffing levels to 
our  business  needs  in  periods  of  rapid  or  unexpected  change.  We  may  incur  additional  costs  related  to  purchased 
transportation and/or experience labor inefficiencies while, and for a time following, training employees who are hired in 
response to growth. Incurring additional labor and/or purchased transportation costs which are disproportionate to our 
business levels could have a material adverse effect on our results of operations and financial condition. We periodically 
evaluate and modify the network of our Asset-Based operations to reflect changes in customer demands and to reconcile 
the segment’s infrastructure with tonnage levels and the proximity of customer freight, and there can be no assurance that 
these network changes, to the extent such network changes are made, will result in a material improvement in our Asset-
Based segment’s results of operations. 

We  depend  on  our  employees  to  support  our  business  operations  and  future  growth  opportunities.  If  our 
relationship with our employees deteriorates, if we have difficulty attracting, retaining, and/or properly developing 
employees, or if ABF Freight is unable to reach agreement on future collective bargaining agreements, we could be 
faced with labor inefficiencies, disruptions, or stoppages, or delayed growth, which could have a material adverse 
effect on our business, results of operations, financial condition, and cash flows. 

Our  ability  to  maintain  and  grow  our  business  depends,  in  part,  on  our  ability  to  retain  and  attract  additional  sales 
representatives and other key operational personnel and to properly incentivize them to obtain new customers, maintain 
existing customer relationships, and efficiently manage our business. We are highly focused on the engagement of our 
workforce, including maintaining a culture of continuous growth and development for all employees and providing training 
and  upskilling  opportunities,  especially  as  automation  and artificial  intelligence  continues  to  evolve.  We  also  work  to 
ensure our compensation and benefits package remains competitive. If we are unable to properly develop and compensate 
our  employees,  our  business  growth  and  results  of  operations  could  be  negatively  impacted.  We  also  face  intense 
competition from competitors that are also vying for qualified and successful personnel. If we are unable to maintain or 
expand our workforce, our ability to increase our revenues and operate our business could be negatively impacted.  Sales 
representatives and certain other personnel who leave our organization may attempt to solicit our customers or employees, 
which could result in lost revenue and business disruption. We have attempted to mitigate this risk through the use of non-
solicitation contractual provisions, but there is no guarantee that such efforts will be effective. Additionally, we may have 
to enforce our rights under such provisions through litigation, which may be costly, time consuming, and distracting for 
management, and we may not be successful.   

21 

 
 
 
 
 
 
With the exception of certain geographic markets, we have not historically experienced significant long-term difficulty in 
attracting  or  retaining  qualified  drivers,  technicians  and  freight-handling  personnel  for  our  Asset-Based  operations, 
although short-term difficulties have been encountered in certain situations, such as periods of significant increases in 
tonnage or shipment levels. However, the available pool of drivers and technicians has been declining, which may cause 
us more difficulty in retaining and hiring qualified drivers and other personnel. Both our profitability and our ability to 
grow could be adversely affected if we encounter difficulty in attracting and retaining qualified drivers, technicians and 
freight-handling personnel or if we become subject to contractually required increases in compensation or fringe benefit 
costs.  Government  regulations  or  the  adverse  impact  of  certain  legislative  actions  that  result  in  shortages  of  qualified 
drivers could also impact our ability to grow the Company. If we are unable to continue to attract and retain qualified 
drivers, we could incur higher driver recruiting expenses or a loss of business.  

As of December 2019, approximately 82% of our Asset-Based segment’s employees were covered under the 2018 ABF 
NMFA, the collective bargaining agreement with the IBT that will remain in effect through June 30, 2023. If we are unable 
to effectively manage our relationship with the IBT, we could be less effective in ongoing relations and future negotiations, 
which could lead to operational inefficiencies and increased operating costs. The terms of any future collective bargaining 
agreements or the inability to agree on acceptable terms for the next contract period may also result in higher labor costs, 
insufficient operational flexibility which may increase our operating costs, a work stoppage, the loss of customers, or other 
events that could have a material adverse effect on our business, results of operations, financial condition, and cash flows. 
We could also experience a loss of customers or a reduction in our potential share of business in the markets we serve if 
shippers limit their use of unionized freight transportation service providers because of the risk of work stoppages.  

If the independent contractors we contract with are deemed by regulators or judicial process to be employees, or if 
we experience operational or regulatory issues related to our use of these contract drivers, our financial condition, 
results of operations, and cash flows could be adversely affected. 

The transportation and logistics industry’s heavy dependence on independent contractors for providing services has made 
it  a  target  of  litigation.  Class  actions  and  other  lawsuits  have  arisen  in  the  industry  seeking  to  reclassify  independent 
contractor drivers as employees for a variety of purposes, including workers’ compensation, wage-and-hour, and health 
care coverage. Many states have enacted restrictive laws that make it difficult to successfully prove independent-contractor 
status, and all states have enforcement programs to evaluate the classification of independent contractors. For example, 
California Assembly Bill 5 (“AB 5”), which became effective January 1, 2020, makes it difficult for companies to retain 
independent contractors who operate in the same line of business as the Company.  A federal judge in California recently 
entered an order temporarily preventing AB 5 from taking effort for motor carriers. That litigation is ongoing, and likely 
will  be  unresolved  for  some  time.  Other  states  have  considered  similar  statutes  and  there  can  be  no  assurance  that 
legislative, judicial, or regulatory authorities will not introduce proposals or assert interpretations of existing rules and 
regulations  resulting  in  the  reclassification  of  the  owner  operators  of  the  operations  within  our  ArcBest  segment  as 
employees. In the event of such reclassification of these owner operators, we could be exposed to various liabilities and 
additional costs and our business and results of operations could be adversely affected. These liabilities and additional 
costs  could  include  exposure,  for  both  future  and  prior periods,  under  federal,  state,  and  local  tax  laws,  and  workers’ 
compensation, unemployment benefits, labor, and employment laws, as well as potential liability for penalties and interest 
and under vicarious liability principles, which could have a material adverse effect on the results of operations and financial 
condition of our ArcBest segment. 

We depend on services provided by third parties, and increased costs or disruption of these services, and claims 
arising from these services, could adversely affect our business, results of operations, financial condition, cash flows, 
and customer relationships. 

A reduction in the availability of rail services or services provided by third-party capacity providers to meet customer 
requirements, as well as higher utilization of third-party agents to maintain service levels in periods of tonnage growth or 
higher  shipment  levels,  could  increase  purchased  transportation  costs  which  we  may  be  unable  to  pass  along  to  our 
customers. If a disruption or reduction in transportation services from our rail or other third-party service providers were 
to occur, we could be faced with business interruptions that could cause us to fail to meet the needs of our customers. In 
addition, we may not be able to negotiate competitive contracts with railroads or other third-party service providers to 
expand our capacity, add additional routes, or obtain services at costs that are acceptable to us or our customers. If these 
situations occur, our business, results of operations, financial condition, cash flows, and customer relationships could be 
adversely impacted. 

22 

 
 
 
 
 
 
Our ability to secure the services of third-party service providers is affected by many risks beyond our control, including 
the  inability  to  obtain  the  services  of  reliable  third  parties  at  competitive  prices;  the  shortage  of  quality  third-party 
providers, including owner operators and drivers of contracted carriers for our ArcBest segment; shortages in available 
cargo capacity of third parties, including capacity constraints in the truckload market which we experienced during 2018; 
equipment  shortages  in  the  transportation  industry,  particularly  among  contracted  truckload  carriers;  changes  in 
government  regulations  affecting  the  transportation  industry  and  their  related  impact  on  operations,  such  as  hours-of-
service  rules  and  the  ELD  mandate;  labor  disputes;  or  a  significant  interruption  in  service  or  stoppage  in  third-party 
transportation services. Each of these risks could have a material adverse effect on the operating results of our ArcBest 
segment.  

Third-party providers can be expected to increase their prices based on market conditions or to cover increases in operating 
expenses.  These  providers  are  subject  to  industry  regulations  that  may  have  a  significant  impact  on  their  operations, 
causing them to increase prices or exit the industry. Increased industry demand for these transportation services may reduce 
available capacity and such a reduction or other changes in these services offered by third parties may increase pricing or 
otherwise change the services we are able to offer to our customers. If we are unable to correspondingly increase the prices 
we charge to our customers, including the effect of third-party carrier rate increases outpacing customer pricing, or if we 
are unable to secure sufficient third-party services to meet our commitments to our customers, there could be a material 
adverse impact on our operations, revenues, profitability and customer relationships.  

In addition, we may be subject to claims arising from services provided by third parties, particularly in connection with 
the operations of our ArcBest segment, which are dependent on third-party contract carriers. From time to time, the drivers 
who are owner operators, independent contractors, or employees working for third-party carriers that we contract with are 
involved in accidents or incidents that may result in cargo loss or damage, other property damage, or serious personal 
injuries including death. As a result, claims may be asserted against us for actions by such drivers or for our actions in 
contracting with them initially or retaining them over time. We or our subsidiaries could be held directly responsible for 
these third-party claims and, regardless of ultimate liability, may incur significant costs and expenses in defending these 
claims. We may also incur claims in connection with third-party vendors utilized in FleetNet’s operations. Our third-party 
contract carriers and other vendors may not agree to bear responsibility for such claims or we may become responsible if 
they are unable to pay the claims, for example, due to bankruptcy proceedings, and such claims may exceed the amount 
of our insurance coverage or may not be covered by insurance at all. 

We depend heavily on the availability of fuel for our trucks. Fuel shortages, changes in fuel prices, and the inability 
to  collect  fuel  surcharges  could  have  a  material  adverse  effect  on  our  business,  results  of  operations,  financial 
condition, and cash flows. 

The transportation industry is dependent upon the availability of adequate fuel supplies. A disruption in our fuel supply 
resulting from natural or man-made disasters; armed conflicts; terrorist attacks; actions by producers, including a decrease 
in drilling activity or the use of crude oil and oil reserves for purposes other than fuel production; legislation or regulations 
that require or result in new or alternate uses or other increase in the demand for fuel traditionally used by trucks; or other 
political, economic, and market factors that are beyond our control could have a material adverse effect on our business, 
results  of  operations,  financial  condition,  and  cash  flows.  We  maintain  fuel  storage  and  pumping  facilities  at  our 
distribution centers and certain other service centers; however, we may experience shortages in the availability of fuel at 
certain locations and may be forced to incur additional expense to ensure adequate supply on a timely basis to prevent a 
disruption to our service schedules. 

Fuel represents a significant operating expense for us, and we do not have any long-term fuel purchase contracts or any 
hedging arrangements to protect against fuel price increases. Fuel prices fluctuate greatly due to factors beyond our control, 
such as global supply and demand for crude oil and diesel, political events, price and supply decisions by oil producing 
countries  and  cartels,  terrorist  activities,  and  hurricanes  and  other  natural  or  man-made  disasters.  Fuel  prices  have 
fluctuated  significantly  in  recent  years.  Significant  increases  in  fuel  prices  or  fuel  taxes  resulting  from  these  or  other 
economic or regulatory changes that are not offset by base freight rate increases or fuel surcharges could have an adverse 
impact on our results of operations. 

23 

 
 
 
 
 
 
Our Asset-Based segment and certain operations of our ArcBest segment assess a fuel surcharge based on an index of 
national diesel fuel prices. Although fuel surcharge revenue generally offsets increases in direct diesel fuel costs when 
applied, we incur certain fuel costs that cannot be recovered with fuel surcharges, and other operating costs have been, and 
may continue to be, impacted by fluctuating fuel prices. The total impact of energy prices on other nonfuel-related expenses 
is difficult to ascertain. We cannot predict, with reasonable certainty, future fuel price fluctuations, the impact of energy 
prices on other cost elements, recoverability of fuel costs through fuel surcharges, and the effect of fuel surcharges on our 
overall rate structure or the total price that we will receive from our customers. While the fuel surcharge is one of several 
components in our overall rate structure, the actual rate paid by customers is governed by market forces and the overall 
value of services provided to the customer. When fuel surcharges constitute a higher proportion of the total freight rate 
paid,  our  customers  are  less  receptive  to  increases  in  base  freight  rates.  Prolonged  periods  of  inadequate  base  rate 
improvements could adversely impact operating results as elements of costs, including contractual wage rates, continue to 
increase.  Further,  during  periods  of  low  freight  volumes,  shippers  can  use  their  negotiating  leverage  to  impose  lower 
pricing on compensatory fuel surcharges. 

During  periods  of  changing  diesel  fuel  prices,  the  fuel  surcharge  and  associated  direct  diesel  fuel  costs  also  vary  by 
different degrees. Depending upon the rates of these changes and the impact on costs in other fuel- and energy-related 
areas, operating margins could be impacted. Fuel prices have fluctuated significantly in recent years. Whether fuel prices 
fluctuate  or  remain  constant,  operating  results  may  be  adversely  affected  if  competitive  pressures  limit  our  ability  to 
recover fuel surcharges. Throughout 2019, the fuel surcharge mechanism generally continued to have market acceptance 
among  our  customers;  however,  certain  nonstandard  pricing  arrangements  have  limited  the  amount  of  fuel  surcharge 
recovered. The negative impact on operating margins of capped fuel surcharge revenue during periods of increasing fuel 
costs is more evident when fuel prices remain above the maximum levels recovered through the fuel surcharge mechanism 
on  certain  accounts.  Also,  because  our  fuel  surcharge  recovery  lags  behind  changes  in  fuel  prices,  our  fuel  surcharge 
recovery may not capture in any particular period the increased costs we pay for fuel, especially in periods in which fuel 
prices rapidly increase. In periods of declining fuel prices, fuel surcharge percentages also decrease, which negatively 
impacts the total billed revenue per hundredweight or revenue per shipment measure and, consequently, our revenues, and 
the revenue decline may be disproportionate to the corresponding decline in our fuel costs.  

Our  business  operations  are  subject  to  numerous  governmental  regulations,  and  costs  of  compliance  with,  or 
liability  for  violations  of,  existing  or  future  regulations  could  have  a  material  adverse  effect  on  our  financial 
condition and results of operations. 

Various international, federal, state and local agencies exercise broad regulatory powers over the transportation industry, 
generally governing such activities as operations of and authorization to engage in motor carrier freight transportation, 
operations  of  non-vessel-operating  common  carriers,  operations  of  ocean  freight  forwarders  and  ocean  transportation 
intermediaries,  indirect  air  carriage,  safety,  contract  compliance,  insurance  and  bonding  requirements,  tariff  and  trade 
policies,  customs,  import  and  export,  food  safety,  employment  practices,  licensing  and  registration,  taxation, 
environmental  matters,  data  privacy  and  security,  and  financial  reporting.  We  could  become  subject  to  new  or  more 
restrictive regulations, such as regulations relating to engine emissions, drivers’ hours of service, occupational safety and 
health, ergonomics, or cargo security. Increases in costs to comply with such regulations or the failure to comply, which 
could subject us to penalties or revocation of our permits or licenses, could increase our operating expenses or otherwise 
have  a  material  adverse  effect  on  the  results  of  our  operations.  Such  regulations  could  also  influence  the  demand  for 
transportation services.  Failure to comply with safety and security laws and regulations can result in both civil and criminal 
actions against the Company.  In addition to the potential harm to our reputation and brands, the financial burdens resulting 
from such actions could have a material adverse effect on our financial condition and results of operations. 

We operate in the United States, and from the United States for international transportation, pursuant to federal operating 
authority  granted  by  the  U.S.  Department  of  Transportation,  the  U.S.  Federal  Maritime  Commission,  and  the 
Transportation Security Administration of the U.S. Department of Homeland Security. Failures by us, or our contracted 
owner operators and third-party carriers, to comply with the various applicable federal safety laws and regulations, or 
downgrades  in  our  safety  rating,  could  have  a  material  adverse  impact  on  our  operations  or  financial  condition.  A 
downgrade in our safety rating could cause us to lose customers, as well as the ability to self-insure. The loss of our ability 
to self-insure for any significant period of time could materially increase insurance costs or we could experience difficulty 
in obtaining adequate levels of insurance coverage. 

24 

 
 
 
 
 
Our  ArcBest  segment  utilizes  third-party  service  providers  who  are  subject  to  similar  regulation  requirements,  as 
previously mentioned. If the operations of these providers are impacted to the extent that a shortage of quality third-party 
service  providers  occurs,  there  could  be  a  material  adverse  effect  on  our  ArcBest  segment’s  business  and  results  of 
operations. Also, activities by these providers that violate applicable laws or regulations could result in governmental or 
third-party  actions  against  us.  Although  third-party  service  providers  with  whom  we  contract  agree  to  comply  with 
applicable laws and regulations, we may not be aware of, and may therefore be unable to address or remedy, violations by 
them. 

As a provider of worldwide transportation and logistics services, the Company collects and processes significant amounts 
of  customer  data  on  a  daily  basis.  Recently,  there  have  been  global  efforts  by  governments  and  consumer  groups  for 
increased transparency in how customer data is utilized and how customers can control the use and storage of their data. 
In 2018, the European Union’s General Data Protection Regulation (the “GDPR”) went into effect, which imposes strict 
new rules on controlling and processing customer data originating from the European Union. The State of California also 
passed  an  extensive  consumer  data  protection  law,  the  California  Consumer  Privacy  Act  of  2018  (the  “CCPA”). 
Complying  with  new  data  protection  laws  and  regulations,  including  the  GDPR  and  the  CCPA,  may  increase  the 
Company’s  compliance  costs  or  require  us  to  modify  our  data  handling  practices.  Non-compliance  could  result  in 
governmental or consumer actions against us and may otherwise adversely impact our reputation, operating results and 
financial condition. The uncertainty of the interpretation and enforcement of these laws, and their increasing scope and 
complexity, create regulatory risks that will likely increase over time. 

Our operations are subject to various environmental laws and regulations, the violation of which could result in 
substantial fines or penalties. The costs of compliance with existing and future environmental laws and regulations 
may be significant and could adversely impact our results of operations. 

We are subject to federal, state and local environmental laws and regulations relating to, among other areas: emission 
controls,  transportation  of  hazardous  materials,  underground  and  aboveground  storage  tanks,  stormwater  pollution 
prevention,  contingency  planning  for  spills  of  petroleum  products,  and  disposal  of  waste  oil.  We  may  be  subject  to 
substantial fines or civil penalties if we fail to obtain proper certifications or permits or if we do not comply with required 
inspections and testing provisions.  

We routinely transport or arrange for the transportation of hazardous materials and explosives. These operations involve 
the  risks  of,  among  others,  fuel  spillage  or  leakage,  environmental  damage,  a  spill  or  accident  involving  hazardous 
substances, and hazardous waste disposal.  In addition, if any damage or injury occurs as a result of our transportation of 
hazardous materials or explosives, we may be subject to claims from third parties and bear liability for such damage or 
injury. 

At certain facilities of our Asset-Based operations, we store fuel and oil in underground and aboveground tanks.  Our 
material handling and storage, fueling, equipment maintenance and cleaning subject us to the EPA underground storage 
tank regulations, the Clean Water Act oil pollution prevention and stormwater regulations, and the Federal Motor Carrier 
Safety  Administration  hazardous  materials  regulations.  With  regard  to  these  areas,  applicable  regulatory  requirements 
have several components including training, notification, inspection, testing, and operations and maintenance.  

Under certain environmental laws, we could be subject to strict liability for any clean-up costs relating to contamination 
at  our  past  or  present  facilities  and  at  third-party  waste  disposal  sites,  as  well  as  costs  associated  with  the  cleanup  of 
accidents involving our vehicles.  

Although we have instituted programs to monitor and control environmental risks and promote compliance with applicable 
environmental  laws  and  regulations,  violations  of  applicable  laws  or  regulations  may  subject  us  to  cleanup  costs  and 
liabilities not covered by insurance or in excess of our applicable insurance coverage, including substantial fines, civil 
penalties, or civil and criminal liability, as well as bans on making future shipments in particular geographic areas, any of 
which could adversely affect our business, results of operations, financial condition, and cash flows. 

Concern over climate change, including the impact of global warming, has led to significant legislative and regulatory 
efforts to limit carbon and other greenhouse gas emissions, and some form of federal, state, and/or regional climate change 
legislation is possible in the future, including the Cleaner Trucks Initiative, which includes plans for future rulemaking to 
reduce nitrogen oxide emissions. We are unable to determine with any certainty the effects of any future climate change 
legislation.  However,  emission-related  regulatory  actions  have  historically  resulted  in  increased  costs  of  revenue 

25 

 
 
 
 
 
 
 
  
equipment, diesel fuel, and equipment maintenance, and future legislation, if enacted, could impose substantial costs on 
us that may adversely impact our results of operations. Such regulatory actions have also required vendors to introduce 
new engines and emissions technologies, and the maintenance demands and reliability of vehicles equipped with these 
newly designed engines, as well as the residual values realized from the disposition of these vehicles, is uncertain. Such 
regulatory actions may also require changes in our operating practices and impair equipment productivity. We are also 
subject to increasing customer sensitivity to sustainability issues, and we may be subject to additional requirements related 
to customer-led initiatives or their efforts to comply with environmental programs. Until the timing, scope, and extent of 
any  future  regulation  or  customer  requirements  become  known,  we  cannot  predict  their  effect  on  our  cost  structure, 
business,  or  results  of  operations.  Furthermore,  although  we  are  committed  to  mandatory  and  voluntary  sustainability 
practices, increased awareness and any adverse publicity about greenhouse gas emissions emitted by companies in the 
transportation industry could harm our reputation or reduce customer demand for our services. 

We could be obligated to make additional significant contributions to multiemployer pension plans. 

ABF Freight contributes to multiemployer pension and health and welfare plans to provide benefits for its contractual 
employees.  These  multiemployer  plans,  established  pursuant  to  the  Taft-Hartley  Act,  are  jointly-trusteed  (half  of  the 
trustees  of  each  plan  are  selected  by  the  participating  employers,  the  other  half  by  the  IBT)  and  cover  collectively-
bargained employees of multiple unrelated employers. Due to the inherent nature of multiemployer pension plans, there 
are risks associated with participation in these plans that differ from single-employer plans. Assets received by the plans 
are not segregated by employer, and contributions made by one employer can be and are used to provide benefits to current 
and  former  employees  of  other  employers.  If  a  participating  employer  in  a  multiemployer  pension  plan  no  longer 
contributes to the plan, the unfunded obligations of the plan may be borne by the remaining participating employers. If a 
participating  employer  in  a  multiemployer  pension  plan  completely  withdraws  from  the  plan,  it  owes  to  the  plan  its 
proportionate share of the plan’s unfunded vested benefits, referred to as a withdrawal liability. A complete withdrawal 
generally  occurs  when  the  employer  permanently  ceases  to  have  an  obligation  to  contribute  to  the  plan.  Withdrawal 
liability  is  also  owed  in  the  event  the  employer  withdraws  from  a  plan  in  connection  with  a  mass  withdrawal,  which 
generally occurs when all or substantially all employers withdraw from the plan in a relatively short period of time pursuant 
to  an  agreement.  Were  ABF  Freight  to  completely  withdraw  from  certain  multiemployer  pension  plans,  whether  in 
connection with a mass withdrawal or otherwise, under current law, we would have material liabilities for our share of the 
unfunded vested liabilities of each such plan.  

The multiemployer pension plans to which ABF Freight contributes vary greatly in size and in funded status. ABF Freight’s 
obligations to these plans are generally specified in the 2018 ABF NMFA and other related supplemental agreements, 
which  will  remain  in  effect  through  June  30,  2023.  The  funding  obligations  to  the  multiemployer  pension  plans  are 
intended to satisfy the requirements imposed by the Pension Protection Act of 2006 (the “PPA”), which was permanently 
extended by the Multiemployer Pension Reform Act of 2014 (the “Reform Act”). ABF Freight pays some of the highest 
benefit contribution rates in the industry and continues to address the effect of the Asset-Based segment’s wage and benefit 
cost structure on its operating results in discussions with the IBT. Through the term of its current collective bargaining 
agreement, ABF Freight’s obligations generally will be satisfied by making the specified contributions when due. Future 
contribution rates will be determined through the negotiation process for contract periods following the term of the current 
collective bargaining agreement. We cannot determine with any certainty the minimum contributions that will be required 
under  future  collective  bargaining  agreements  or  the  impact  they  will  have  on  our  results  of  operations  and  financial 
condition.  

Several  of  the  multiemployer  pension  plans  to  which  ABF  Freight  contributes  are  underfunded  and,  in  some  cases, 
significantly  underfunded.  The  underfunded  status  of  these  plans  developed  over  many  years,  and  we  believe  that  an 
improved funded status will also take time to be achieved, if it can be achieved at all. In addition, the highly competitive 
industry in which we operate could impact the viability of contributing employers. The reduction or loss of contributions 
by member employers, the impact of market risk or instability in the financial markets on plan assets and liabilities, and 
the effect of any one or combination of the aforementioned business risks, all of which are beyond our control, have the 
potential to adversely affect the funded status of the multiemployer pension plans, potential withdrawal liabilities, and our 
future contribution requirements.  

Based on the most recent annual funding notices we have received, most of which are for plan years ended December 31, 
2018, approximately 57% of ABF Freight’s multiemployer pension plan contributions for the year ended December 31, 
2019 were made to plans that are in “critical and declining status,” including the Central States, Southeast and Southwest 
Areas  Pension  Plan.  “Critical  and  declining  status”  is  applicable  to  critical  status  plans  that  are  projected  to  become 

26 

 
 
 
 
 
insolvent anytime within the next 14 plan years, or if the plan is projected to become insolvent within the next 19 plan 
years and either the plan’s ratio of inactive participants to active participants exceeds two to one or the plan’s funded 
percentage is less than 80%. Approximately 3% of ABF Freight’s contributions to multiemployer pension plans are made 
to  plans  that  are  in  “critical  status”  (generally  less  than  65%  funded)  but  not  in  “critical  and  declining  status”  and 
approximately 4% of its contributions are made to plans that are in “endangered status” (generally more than 65% but less 
than 80% funded), as defined by the PPA. 

Approximately one half of ABF Freight’s multiemployer pension contributions are made to the Central States Pension 
Plan. The funded percentage of the Central States Pension Plan, as set forth in information provided by the Central States 
Pension  Plan,  was 27.2%  and  37.8%  as  of  January  1,  2018  and  2017,  respectively.  ABF  Freight received  a  Notice  of 
Critical and Declining Status for the Central States Pension Plan dated March 29, 2019, in which the plan’s actuary certified 
that, as of January 1, 2019, the plan is in critical and declining status, as defined by the Reform Act.  Although the future 
of the Central States Pension Plan is impacted by a number of factors, without legislative action, the plan is currently 
projected  to  become  insolvent  within  6  years.  The  2018  ABF  NMFA  provides  for  contributions  to  the  Central  States 
Pension Plan through June 30, 2023, and ABF Freight’s contribution rate is not expected to increase during the remainder 
of this period (though there are no guarantees).  

We  are  subject  to  litigation  risks,  and  at  times  may  need  to  initiate  litigation,  which  could  result  in  significant 
expenditures and have other material adverse effects on our business, results of operations, and financial condition. 

The nature of our business exposes us to the potential for various claims and litigation, including class-action litigation 
and other legal proceedings brought by customers, suppliers, employees, or other parties, related to labor and employment, 
competitive  matters,  personal  injury,  property  damage,  cargo  claims,  safety  and  contract  compliance,  environmental 
liability, and other matters. We are subject to risk and uncertainties related to liabilities, including damages, fines, penalties, 
and substantial legal and related costs, that may result from these claims and litigation. Some or all of our expenditures to 
defend, settle, or litigate these matters may not be covered by insurance or could impact our cost of, and ability to obtain, 
insurance in the future. Also, litigation can be disruptive to normal business operations and could require a substantial 
amount of time and effort by our management team.  Any material litigation or a catastrophic accident or series of accidents 
could have a material adverse effect on our business, results of operations, and financial condition. Our business reputation 
and our relationship with our customers, suppliers, and employees may also be adversely impacted by our involvement in 
legal proceedings.  

We establish reserves based on our assessment of known legal matters and contingencies. New legal claims, or subsequent 
developments related to known legal claims, asserted against us may affect our assessment and estimates of our recorded 
legal reserves and may require us to make payments in excess of our reserves, which could have an adverse effect on our 
financial condition or results of operations. 

Our engagement of independent contractor drivers to provide a portion of the capacity for our ArcBest segment 
exposes us to different risks than we face with our employee drivers. If we have difficulty in securing independent 
owner operators, or if we incur increased costs to utilize independent owner operators, our financial condition, 
results of operations, and cash flows could be adversely affected. 

The driver fleet for portions of our ArcBest segment is made up of independent owner operators and individuals. We face 
intense competition in attracting and retaining qualified owner operators from the available pool of drivers and fleets, and 
we may be required to increase owner operator compensation or take other measures to remain an attractive option for 
owner  operators,  which  may  negatively  impact  our  results  of  operations.  If  we  are  not  able  to  maintain  our  delivery 
schedules due to a shortage of drivers or if we are required to increase our rates to offset increases in owner operator 
compensation, our services may be less competitive, which could have an adverse effect on our business. Furthermore, as 
these independent owner operators and individuals are third-party service providers, rather than our employees, they may 
decline loads of freight from time to time, which may impede our ability to deliver freight in a timely manner. If we fail 
to meet certain customer needs or incur increased expenses to do so, this could adversely affect the business, financial 
condition, and results of operations of our ArcBest segment. 

Additionally, we pay independent contractor drivers a fuel surcharge that increases with the increase in fuel prices. A 
significant increase or rapid fluctuation in fuel prices could cause the fuel surcharge we pay to independent contractors to 
be higher than the revenue we receive under our customer fuel surcharge programs, which could adversely impact the 
results of operations of our ArcBest segment. 

27 

 
 
 
 
 
 
 
Our management team is an important part of our business and loss of key employees could impair our business, 
results of operations, and financial condition. 

We benefit from the leadership and experience of our senior management team and other key employees and depend on 
their continued services to successfully implement our business strategy. The unexpected loss of key employees or inability 
to  execute  our  training  and  succession  planning  strategies  could  have  an  adverse  effect  on  our  business,  results  of 
operations, and financial condition if we are unable to secure replacement personnel that have sufficient experience in our 
industry and in the management of our business.  

Our  corporate  reputation  and  our  business  depend  on  a  variety  of  intellectual  property  rights,  including 
trademarks, domain names, trade secrets, copyrights, patents, and licenses and other contractual rights.  If we are 
unable to maintain our corporate reputation, our brands, and other intellectual property rights, or if we face claims 
of infringement of third-party rights, our business may suffer.  The costs and resources expended to enforce or 
protect  our  rights  or  to  defend  against  infringement  claims  could  adversely  impact  our  business,  results  of 
operations, and financial condition. 

ArcBest is recognized as a multi-faceted logistics provider with creative problem solvers who deliver innovative logistics 
solutions. Beyond this fundamental marketplace recognition of our collective brand identity, our other key brands represent 
additional unique value in their target markets. The ABF Freight brand is well-recognized in the industry for our Asset-
Based operations’ leadership in commitment to quality, customer service, safety, and technology. The Panther Premium 
Logistics brand within the operations of our ArcBest segment is recognized for solving the toughest shipping and logistics 
challenges,  delivering  time-sensitive,  mission-critical,  and  high-value  freight  with  speed  and  precision.  Our  business 
depends, in part, on our ability to maintain the image of our brands. Service, performance, and safety issues, whether actual 
or perceived and whether as a result of our actions or those of our third-party contract carriers and their drivers and owner 
operators or other third-party service providers, could adversely impact our customers’ image of our brands, including 
ArcBest, ABF Freight, Panther Premium Logistics, and U Pack, and result in the loss of business or impede our growth 
initiatives.  Adverse  publicity  regarding  labor  relations,  legal  matters,  cybersecurity  and  data  privacy  concerns, 
environmental, social and governance (“ESG”) issues, and similar matters, whether or not justified, could have a negative 
impact on our reputation and may result in the loss of customers and our inability to secure new customer relationships. 
Our business and our image could also be negatively impacted by a breach of our corporate policies by employees or 
vendors. Our business, including the moving services provided under our U-Pack brand, is increasingly dependent on the 
internet  for  attracting  and  securing  customers,  and  the  possibility  that  fraudulent  behavior  may  confuse  or  deceive 
customers  heightens  the  risk  of  damage  to  our  reputation  and  increases  the  time  and  expense  required  to  protect  and 
maintain the integrity of our brands.  With the increased use of social media outlets, adverse publicity can be disseminated 
quickly and broadly, making it increasingly difficult for us to effectively respond. Damage to our reputation and loss of 
brand equity could reduce demand for our services and thus have an adverse effect on our business, results of operations, 
and financial condition, as well as require additional resources to rebuild our reputation and restore the value of our brands.  

We have registered or are pursuing registration of various marks and designs as trademarks in the United States, including 
but not limited to “ArcBest,” “ABF Freight,” “FleetNet America,” “Panther Premium Logistics,” “U-Pack,” “The Skill & 
The Will,” and “More Than Logistics.”  For some marks, we also have registered or are pursuing registration in certain 
other  countries.  At  times,  competitors  may  adopt  service  or  trade  names  or  logos  or  designs  similar  to  ours,  thereby 
impeding our ability to build brand identity and possibly leading to market confusion. In addition, there could be potential 
trade  name  or  trademark  infringement  claims  brought  by  owners  of  other  registered  trademarks  or  trademarks  that 
incorporate variations of our registered trademarks. From time to time, we have acquired or attempted to acquire internet 
domain  names  held  by  others  when  such  names  have  caused,  or  had  the  potential  to  cause,  consumer  confusion. 
Additionally, our business and operations utilize and depend upon both internally developed and purchased technology.  
We have obtained or are pursuing patent protection on internally developed and certain purchased technology, including  
equipment and process patents in connection with the pilot test program at ABF Freight.  Competitors or other third parties 
could attempt to reproduce or reverse-engineer our patented technologies, or we could be subject to third-party claims of 
infringement.  Any  of  our  intellectual  property  rights  related  to  trademarks,  trade  secrets,  domain  names,  copyrights, 
patents, or other intellectual property, whether owned or licensed, could be challenged or invalidated, or misappropriated 
or infringed upon, by third parties. Our efforts to obtain, enforce, or protect our proprietary rights, or to defend against 
third-party infringement claims, may be ineffective and could result in substantial costs and diversion of resources and 
could adversely impact our corporate reputation, business, results of operations, and financial condition.  

28 

 
 
 
 
 
 
Our  Credit  Facility  and  accounts  receivable  securitization  program  contain  customary  financial  covenants  and 
other  customary  restrictive  covenants  that  may  limit  our  future  operations.  A  default  under  these  financing 
arrangements  or  changes  in  regulations  that  impact  the  availability  of  funds  or  our  costs  to  borrow  under  our 
financing arrangements could cause a material adverse effect on our liquidity, financial condition, and results of 
operations. 

Our Third Amended and Restated Credit Agreement (the “Credit Agreement”), which governs our Credit Facility, contains 
representations and warranties, conditions, and events of default that are customary for financings of this type including, 
but not limited to, a minimum interest coverage ratio, a maximum adjusted leverage ratio, and limitations on incurrence 
of  debt,  investments,  liens  on  assets,  certain  sale  and  leaseback  transactions,  transactions  with  affiliates,  mergers, 
consolidations, and sales of assets. Our accounts receivable securitization program also contains affirmative and negative 
covenants and events of default that are customary for financings of this type, including a maximum adjusted leverage 
ratio and requirements to maintain certain characteristics of the receivables, such as rates of delinquency, default, and 
dilution. Failing to achieve certain financial ratios as required by our Credit Facility and accounts receivable securitization 
program could adversely affect our ability to finance our operations, make strategic acquisitions or investments, or plan 
for or react to market conditions or otherwise execute our business strategies. 

If we default under the terms of the Credit Agreement or our accounts receivable securitization program and fail to obtain 
appropriate amendments to or waivers under the applicable financing arrangement, our borrowings under such facilities 
could be immediately declared due and payable. An event of a default under either of these facilities could constitute 
automatic default on the other of these facilities and could trigger cross-default provisions in our outstanding notes payable 
and other financing agreements, unless the lenders to these facilities choose not to exercise remedies or to otherwise allow 
us to cure the default. If we fail to pay the amount due under our Credit Facility or accounts receivable securitization 
program, the lenders could proceed against the collateral by which the facility is secured, our borrowing capacity may be 
limited, or one or both of the facilities could be terminated. If acceleration of outstanding borrowings occurs or if one or 
both  of  the  facilities  is  terminated,  we  may  have  difficulty  borrowing  additional  funds  sufficient  to  refinance  the 
accelerated debt or entering into new credit or debt arrangements, and, if available, the terms of the financing may not be 
favorable or acceptable. A default under the Credit Agreement or accounts receivable securitization program, changes in 
regulations that impact the availability of funds or our costs to borrow under our financing arrangements, or our inability 
to renew our financing arrangements with terms that are acceptable to us, could have a material adverse effect on our 
liquidity and financial condition. 

Our Credit Facility, accounts receivable securitization program, and interest rate swap agreements utilize interest rates 
based on LIBOR. In July 2017, the United Kingdom’s Financial Conduct Authority (the “FCA”), which regulates LIBOR, 
announced that it intends to phase out LIBOR by the end of 2021. The Secured Overnight Financing Rate (the “SOFR”) 
has been selected by the Alternative Reference Rates Committee (the “ARRC”) as its preferred replacement for LIBOR, 
and Federal Reserve Bank of New York began publishing SOFR rates in April 2018. In October 2018, the FASB amended 
ASC Topic 815, Derivatives and Hedging, to permit the SOFR Overnight Index Swap (“OIS”) Rate as a U.S. benchmark 
rate. Our Credit Agreement, which was amended and restated during the third quarter of 2019, provides for the use of an 
alternate rate of interest in accordance with the provisions of the agreement. We anticipate amending our other borrowing 
agreements, as and when appropriate, to allow for the use of an alternative to LIBOR in calculating the interest rate under 
such arrangements.  Any such changes to the terms of our borrowing agreements are anticipated to become effective in 
2022 upon our agreement with lenders as to the replacement reference rate. It is our understanding that replacement of 
LIBOR with an alternative reference in determining the interest rate under our borrowing arrangements will not have a 
significant impact on our cost of borrowing; however, there can be no assurances in this regard, as the new rates resulting 
from replacement of LIBOR in our borrowing arrangements may not be as favorable to us as those in effect prior to any 
LIBOR phase-out. At this time, it is not possible to predict whether SOFR will become a widely accepted benchmark in 
place of LIBOR, and we cannot be certain of what the impact of such a possible transition to SOFR or an alternative 
replacement reference rate may be on our liquidity and financial condition. 

We  have  significant  ongoing  capital  requirements  that  could  have  a  material  adverse  effect  on  our  business, 
profitability, and growth if we are unable to generate sufficient cash from operations or obtain sufficient financing 
on favorable terms or properly forecast capital needs to correspond with business volumes. 

We have significant ongoing capital requirements. If we are not able to generate sufficient cash from operations in the 
future, our growth could be limited; it may be necessary for us to utilize our existing financing arrangements to a greater 
extent  or  enter  into  additional  financing  or  leasing  arrangements,  possibly  on  less  favorable  terms;  or  our  revenue 

29 

 
 
 
 
 
equipment may have to be held for longer periods, which would result in increased expenditures for maintenance and 
reduced  salvage  value  upon  disposition  of  the  assets.  Forecasting  business  volumes  involves  many  factors,  including 
general economic trends and the impact of competition, which are subject to uncertainty and beyond our control. If we do 
not accurately forecast our future capital investment needs, especially for revenue equipment, in relation to corresponding 
business levels, we could have excess capacity or insufficient capacity. In addition, our Credit Facility contains provisions 
that could limit our level of annual capital expenditures. If we were unable to properly forecast capital needs and/or were 
unable to generate sufficient cash from operations, obtain adequate financing at acceptable terms, or if our capital spending 
was otherwise limited, there could be an adverse effect on our business, profitability, and growth.  

Claims expenses or the cost of maintaining our insurance, including medical plans, could have a material adverse 
effect on our results of operations and financial condition. 

Claims  may  be  asserted  against  us  for  accidents  or  for  cargo  loss  or  damage,  property  damage,  personal  injury,  and 
workers’ compensation related to events occurring in our operations. Claims may also be asserted against us for accidents 
involving the operations of third-party service providers that we utilize, for our actions in retaining their services, for loss 
or damage to our customers’ goods or other damages for which we are alleged or may be determined to be responsible. 
Such claims against us may not be covered by insurance policies or may exceed the amount of insurance coverage, which 
could adversely impact our results of operations and financial condition. While we have established liabilities that are 
adjusted to reflect our claims experience, actual claims costs and legal expenses may exceed our estimates. If the frequency 
and/or severity of claims increase, our operating results could be adversely affected. The timing of the incurrence of these 
costs could significantly and adversely impact our operating results.  

We are primarily self-insured for workers’ compensation, third-party casualty loss, and cargo loss and damage claims for 
the operations of our Asset-Based segment and certain of our other subsidiaries. We also self-insure for medical benefits 
for our eligible nonunion personnel. Because we self-insure for a significant portion of our claims exposure and related 
expenses, our insurance and claims expense may be volatile. If we lose our ability to self-insure for any significant period 
of  time,  insurance  costs  could  materially  increase  and  we  could  experience  difficulty  in  obtaining  adequate  levels  of 
insurance coverage in that event. Our self-insurance program for third-party casualty claims is conducted under a federal 
program administered by a government agency. If the government were to terminate the program or if we were to be 
excluded  from  the  program,  our  insurance  costs  could  increase.  Additionally,  if  our  third-party  insurance  carriers  or 
underwriters leave the trucking sector, our insurance costs or collateral requirements could materially increase, or we could 
experience  difficulties  in  finding  insurance  in  excess  of  our  self-insured  retention  limits.  We  could  also  experience 
additional  increases  in  our  insurance  premiums  or  deductibles  in  the  future  due  to  market  conditions  or  if  our  claims 
experience worsens. If our insurance or claims expense increases, or if we decide to increase our insurance coverage in 
the future, and we are unable to offset any increase in expense with higher revenues, our earnings could be adversely 
affected. In some instances, certain insurance could become unavailable or available only for reduced amounts of coverage. 
If we were to incur a significant liability for which we were not fully insured, it could have a material adverse effect on 
our results of operations and financial condition. 

We have programs in place with multiple surety companies for the issuance of unsecured surety bonds in support of our 
self-insurance program for workers’ compensation and third-party casualty liability. Estimates made by the states and the 
surety companies of our future exposure for our self-insurance liabilities could influence the amount and cost of additional 
letters of credit and surety bonds required to support our self-insurance program, and we may be required to maintain 
secured surety bonds in the future, which could increase the amount of our cash equivalents and short-term investments 
restricted for use and unavailable for operational or capital requirements.  

Material increases in health care costs related to medical inflation, claims experience, current and future federal and state 
laws and regulations, and other cost components that are beyond our control could significantly increase the costs of our 
self-insured medical plans and postretirement medical costs, or require us to adjust the level of benefits offered to our 
employees. In particular, with the passage in 2010 of the U.S. Patient Protection and Affordable Care Act (the “PPACA”), 
we  are  required  to  provide  health  care  benefits  to  all  full-time  employees  that  meet  certain  minimum  requirements  of 
coverage and affordability, or otherwise be subject to a payment per employee based on the affordability criteria set forth 
in the PPACA. The PPACA also requires individuals to obtain coverage or face individual penalties, so employees who 
are currently eligible but have elected not to participate in our health care plans may ultimately find it more advantageous 
to do so. In general, implementing the requirements of health care reform has imposed additional administrative costs. The 
costs  of  maintaining  and  monitoring  compliance  and  reports  and  other  effects  of  these  new  healthcare  requirements, 
including any failure to comply, may significantly increase our health care coverage costs and could materially adversely 

30 

 
 
 
 
 
affect our financial condition and results of operations. Changes in healthcare legislation could potentially occur in the 
near term, which could result in changes to healthcare eligibility, design, and cost structure that could have an adverse 
impact on our business and operating costs; however, we cannot currently determine the impact of future regulatory action 
on our health care plans and the related costs. 

Increased prices for, or decreases in the availability of, new revenue equipment and decreases in the value of used 
revenue equipment, as well  as higher costs of equipment-related operating expenses, could adversely affect our 
results of operations and cash flows. 

In recent years, manufacturers have raised the prices of new revenue equipment significantly due to increased costs of 
materials and, in part, to offset their costs of compliance with new tractor engine and emissions system design requirements 
intended to reduce emissions, which have been mandated by the EPA, the NHTSA, and various state agencies such as 
those described in “Environmental and Other Government Regulations” within Part I, Item 1 (Business) of this Annual 
Report  on  Form  10-K.  Greenhouse  gas  emissions  regulations  are  likely  to  continue  to  impact  the  design  and  cost  of 
equipment utilized in our operations as well as fuel costs. A number of states have mandated, and California and certain 
other states may continue to individually mandate, additional emission-control requirements for equipment, which could 
increase equipment and fuel costs for entire fleets that operate in interstate commerce. If new equipment prices increase 
more than anticipated, we could incur higher depreciation and rental expenses than anticipated. Our third-party capacity 
providers,  including  owner  operators  for  portions  of  our  ArcBest  segment  operations,  are  also  subject  to  increased 
regulations and higher equipment and fuel prices, which will, in turn, increase our costs for utilizing their services or may 
cause  certain  providers  to  exit  the  industry,  which  could  lead  to  a  capacity  shortage  and  further  increase  our  costs  of 
securing third-party services. If we are unable to fully offset any such increases in expenses with freight rate increases 
and/or improved fuel economy, our results of operations could be adversely affected.   

A general reduction in fuel demand due to improved fuel economy may result in legislative efforts to increase fuel taxes, 
which, if enacted, could increase our costs. If we are not able to offset fuel tax increases through reductions in other excise 
taxes or through increases in the rates we charge our customers, our business, results of operations, and financial condition 
could be adversely affected. 

We depend on suppliers for equipment, parts, and services that are critical to our operations, which may be difficult to 
procure in the event of decreased supply. From time to time, some original equipment manufacturers (“OEMs”) of tractors 
and trailers may reduce their manufacturing output due to, for example, lower demand for their products in economic 
downturns or a shortage of component parts. Component suppliers may either reduce production or be unable to increase 
production to meet OEM demand, creating periodic difficulty for OEMs to react in a timely manner to increased demand 
for new equipment and/or increased demand for replacement components as economic conditions change. At times, market 
forces may create market situations in which demand outstrips supply. In those situations, we may face reduced supply 
levels and/or increased acquisition costs. An inability to continue to obtain an adequate supply of new tractors or trailers, 
as well as related parts and services, for our Asset-Based operations could have a material adverse effect on our business, 
results of operations, and financial condition.  

During  prolonged  periods  of  decreased  business  levels,  we  and  other  trucking  companies  may  make  strategic  fleet 
reductions, which could result in an increase in the supply of used equipment. When the supply exceeds the demand for 
used revenue equipment, the general market value of used revenue equipment decreases. Used equipment prices are also 
subject to substantial fluctuations based on availability of financing and commodity prices for scrap metal. If market prices 
for used revenue equipment decline, corresponding decreases in our established salvage values on equipment being used 
in our Asset-Based operations would increase our depreciation expense, and we could incur impairment losses on assets 
held for sale, which could have an adverse effect on our results of operations. 

Our total assets include goodwill and intangibles. If we determine that these items have become impaired in the 
future, our earnings could be adversely affected. 

As  of  December  31,  2019,  we  had  recorded  goodwill  of  $88.3  million  and  intangible  assets,  net  of  accumulated 
amortization, of $58.8 million. Our goodwill and intangible assets are primarily associated with acquisitions in the ArcBest 
segment. Our annual impairment evaluations for 2019 indicated an impairment of certain of these balances and, as a result, 
we  recorded  a  noncash  impairment  related  to  goodwill  and  finite-lived  customer  relationship  intangible  assets  of 
$20.0 million  (pre-tax)  and  $6.0  million  (pre-tax),  respectively.  (See  Note  D  to  our  consolidated  financial  statements 
included in Part II, Item 8 of this Annual Report on Form 10-K for further discussion of the impairment charge.) The 

31 

 
 
 
 
 
 
 
impairment resulted primarily from underperformance of the truckload and truckload-dedicated businesses of the ArcBest 
segment, which was driven by economic conditions and the effect of excess truckload market capacity on margins during 
2019. The resulting declines in shipment and pricing trends negatively impacted the revenue growth rates and cash flows 
projected for these businesses for purposes of the annual impairment tests. Significant declines in business levels or other 
changes in cash flow assumptions or other factors that negatively impact the fair value of the operations of our reporting 
units could result in further impairment and noncash write-off of a significant portion of our goodwill and intangible assets, 
which would have an adverse effect on our financial condition and results of operations. 

We may be unsuccessful in realizing all or any part of the anticipated benefits of any recent or future acquisitions. 

As part of our long-term strategy to ensure we are positioned to serve our customers within the changing marketplace by 
providing a comprehensive suite of transportation and logistics services, we have strategically invested in our Asset-Light 
businesses through acquisitions, most recently in 2016 and 2015. We continue to evaluate acquisition candidates and may 
acquire assets and businesses that we believe complement our existing assets and business or enhance our service offerings. 
The processes of evaluating acquisitions and performing due diligence procedures include risks that may adversely impact 
the success of our selection of candidates, pricing of the transaction, and ability to integrate critical functional areas of the 
acquired business. Further, we may not be able to acquire any additional companies at all or on terms favorable to us, even 
though we may have incurred expenses in evaluating and pursuing strategic transactions.  

Acquisitions  may  require  substantial  capital  or  the  incurrence  of  substantial  indebtedness  or  may  involve  the  dilutive 
issuance of equity securities. If we consummate any future acquisitions, our capitalization and results of operations may 
change  significantly.  We  may  be  unable  to  generate  sufficient  revenue  or  earnings  from  the  operation  of  an  acquired 
business to offset our acquisition or investment costs, and the acquired business may otherwise fail to meet our operational 
or strategic expectations. The degree of success of our acquisitions will depend, in part, on our ability to realize anticipated 
cost savings and growth opportunities. Our success in realizing these benefits and the timing of this realization depends, 
in part, upon the successful integration of any acquired businesses.  

The possible risks involved in acquisitions, including potential difficulties of integration include, among others: 

• 
• 

• 

• 
• 

• 
• 

• 

• 

• 

retention of customers, key employees, and third-party service providers;  
combining  operations  of  the  companies,  including  the  integration  of  workforces  at  different  locations  while 
continuing to provide consistent, high-quality service to customers; 
unanticipated issues in the assimilation and consolidation of information technology, communications, and other 
systems, including additional systems training and other labor inefficiencies;  
consolidation of corporate and administrative infrastructures;  
difficulties and costs of on-boarding employees to our policies, procedures, business culture, and benefits and 
compensation programs, which may be inconsistent with those of the acquired company;  
difficulties managing businesses that are outside our historical core competency;  
inefficiencies and difficulties that arise because of unfamiliarity with potentially new markets or geographic areas 
and new assets and the businesses associated with them, including additional or unanticipated regulatory and 
compliance issues;  
the effect on internal controls and compliance with the regulatory requirements under the Sarbanes-Oxley Act of 
2002;  
increased tax liability or other tax risk if future earnings are less than anticipated or there is a change in the tax 
deductibility of certain items; and 
other unanticipated issues, expenses, and liabilities, including previously unknown liabilities associated with the 
acquired  business  for  which  we  have  no,  or  are  unable  to  secure,  recourse  under  applicable  indemnification 
provisions.  

The risks involved in successful integration could be heightened if we complete a large acquisition or multiple acquisitions 
within  a  short  period  of  time.  The  diversion  of  management’s  attention  from  our  current  operations  to  the  acquired 
operations and any difficulties encountered in combining operations, including underestimation of the resources required 
to support the acquisitions, could prevent us from realizing the full benefits anticipated from the acquisitions, and within 
the  anticipated  timeframe,  and  could  adversely  impact  our  business,  results  of  operations,  and  financial  condition.  If 
acquired operations fail to generate sufficient cash flows, we may incur impairments of goodwill, intangibles, and other 
assets in the future. 

32 

 
 
 
 
 
 
 
Our business and results of operations could be impacted by seasonal fluctuations, adverse weather conditions, and 
natural disasters. 

Our operations are impacted by seasonal fluctuations that affect tonnage and shipment levels, and demand for our services 
and, consequently, revenues and operating results. Freight shipments and operating costs of our Asset-Based and ArcBest 
segments have been, and may in the future be, adversely affected by inclement weather conditions. The first quarter of 
each  year  generally  has  the  lowest  tonnage  levels,  although  other  factors,  including  the  state  of  the  U.S.  and  global 
economies, may influence quarterly freight tonnage levels. At the same time, first quarter operating expenses may increase 
due to, among other things, a decline in fuel economy because of higher fuel density in colder temperatures, higher accident 
frequency,  increased  claims,  and  potentially  higher  equipment  repair  expenditures  caused  by  harsh  weather.  ArcBest 
segment operations are influenced by seasonal fluctuations that impact customers’ supply chains and the resulting demand 
for expedited services. Expedite shipments of our ArcBest segment may decline due to post-holiday slowdowns during 
winter months and plant shutdowns during summer months. Emergency roadside service events of the FleetNet segment 
are influenced by seasonal variations in service event volume, which is generally lower during mild weather conditions. 
Business levels of the household goods moving services provided by our ArcBest segment are generally lower in the non-
summer months when demand for moving services is typically lower. In addition to the impact of weather on seasonal 
business trends, severe weather events and natural disasters, such as harsh winter weather, floods, hurricanes, earthquakes, 
tornadoes,  or  lightning  strikes,  could  disrupt  our  operations  or  the  operations  of  our  customers  or  third-party  service 
providers, damage our infrastructure, destroy our assets, affect regional economies, or disrupt fuel supplies or increase fuel 
costs, each of which could adversely affect our business levels and operating results. Climate change may have an influence 
on  the  severity  of  weather  conditions,  which  could  adversely  affect  our  freight  shipments  and  business  levels  and, 
consequently, our operating results. 

We are subject to certain risks arising from our international business. 

We provide transportation and logistics services to and from a number of international locations and are, therefore, subject 
to  risks  of  international  business,  including,  but  not  limited  to,  changes  in  the  economic  strength  of  certain  foreign 
countries; social, political, and economic instability; the ability to secure space or services from third-party aircraft, ocean 
vessels,  and  other  modes  of  transportation  or  suppliers;  burdens  of  complying  with  a  wide  variety  of  domestic  and 
international  laws  and  regulations,  including  export  and  import  laws  as  well  as  different  liability  standards  and  less-
developed legal systems; unexpected changes in foreign laws, regulations, trade, monetary or fiscal policy; changes in or 
enactment  of  tariffs,  quotas,  customs  and  other  restrictions  and  trade  barriers;  difficulties  in  enforcing  contractual 
obligations and intellectual property rights; and changes in foreign exchange rates. Additional risks associated with our 
international business include restrictive trade policies and trade wars, new or increased trade tariffs imposed by the U.S. 
government, duties, taxes, or government royalties imposed by foreign governments, and changes in international tax laws 
and regulations. In addition, natural disasters, pandemics, war, acts of terrorism, and insurrections could impede our ability 
to provide satisfactory services to customers in international locations. 

We are also subject to compliance with the Foreign Corrupt Practices Act (“FCPA”) and hold Customs-Trade Partnership 
Against Terrorism (“C-TPAT”) status for businesses within our Asset-Based and ArcBest segments. Failure to comply 
with the FCPA and local regulations in the conduct of our international business operations may result in criminal and 
civil penalties against us. If we are unable to maintain our C-TPAT status, we may face a loss of certain business due to 
customer requirements to deal only with C-TPAT participating carriers, because of the enhanced levels of supply chain 
security provided by participating in the C-TPAT program. In addition, loss of C-TPAT status may result in significant 
border delays, which could cause our international operations to be less efficient and more costly than competitors also 
operating internationally.  

We operate in various Canadian provinces pursuant to operating authority granted by the Ministries of Transportation and 
Communications in such provinces, and we operate in Mexico by utilizing third-party carriers within the country. If the 
United  States  enters  into,  withdraws  from  or  materially  modifies  international  trade  agreements,  including  the  United 
States-Mexico-Canada Agreement which will replace the North American Free Trade Agreement once ratified by Canada, 
or  other  trade  agreements  or  border  policies,  there  could  be  more  restrictive  trade  policies  or  increased  regulatory 
complexities, which may result in increased costs and/or a reduction in the volume of freight shipped by our customers. 
Any such changes in trade policies and corresponding actions by other countries could have a material adverse effect on 
our business, results of operations, and financial condition. 

33 

 
 
 
 
 
 
Future  acts  of  terrorism  or  war  may  cause  significant  disruptions  in  our  operations  and  our  business  could  be 
harmed by antiterrorism measures. 

Terrorist attacks or acts of war, along with any government response to such events, may cause significant disruptions in 
our operations and may adversely affect our business, results of operations, financial condition, or liquidity. Our Asset-
Based revenue equipment, as well as the owner operator fleet and contract carriers utilized in our Asset-Light operations, 
key infrastructure, and information technology systems may be targets or indirect casualties of acts of terrorism or war. 
As  a  result  of  actual  or  threatened  terrorist  attacks on  the United  States,  federal,  state, and  municipal  authorities  have 
implemented, continue to implement, and may implement in the future various security measures, including checkpoints 
and travel restrictions on large trucks. Although many companies would be adversely affected by any slowdown in the 
availability of freight transportation, the negative impact could affect our business disproportionately. For example, we 
offer specialized services that guarantee on-time delivery. If security measures disrupt the timing of deliveries, we could 
fail to meet the needs of our customers or could incur increased costs in order to do so. Additional security measures may 
also reduce productivity of our drivers and third-party transportation service providers, which would increase our operating 
costs. There can be no assurance regarding the implementation of new antiterrorism measures and such new measures may 
have a material adverse effect on our business, results of operations, or financial condition. 

ITEM 1B.  UNRESOLVED STAFF COMMENTS 

None. 

34 

 
 
 
 
 
ITEM 2. 

PROPERTIES 

The Company believes that its facilities are suitable and adequate and that the facilities have sufficient capacity to meet 
current business requirements. The Company owns an office facility in Fort Smith, Arkansas containing 205,000 square 
feet, which provides space for certain corporate and subsidiary functions. The Company leases a secondary office building 
in Fort Smith, Arkansas, which contains 18,000 square feet. 

Asset-Based Segment 

As  of  December 31,  2019,  the  Asset-Based  segment  operated  out  of  its  general  office  building  located  in  Fort  Smith, 
Arkansas, which contains 196,800 square feet, and 242 service center facilities, 10 of which also serve as distribution 
centers.  The  Company  owns 111  of  these  Asset-Based  segment  facilities  and  leases  the  remainder  from  nonaffiliates. 
Asset-Based distribution centers are as follows: 

Owned: 

Dayton, Ohio 
Carlisle, Pennsylvania 
Winston-Salem, North Carolina 
Kansas City, Missouri 
Atlanta, Georgia 
South Chicago, Illinois 
North Little Rock, Arkansas 
Dallas, Texas 
Albuquerque, New Mexico 

Leased from nonaffiliate: 
Salt Lake City, Utah 

Asset-Light Operations 

     No. of Doors      Square Footage   

 330   
 333   
 150   
 252   
 226   
 274   
 196   
 196   
 85   

 250,700  
 196,200  
 174,600  
 166,200  
 158,200  
 152,800  
 150,500  
 144,200  
 71,000  

 89   

 53,900  

The  ArcBest  segment  owns  a  general  office  building  and  service  bay  in  Medina,  Ohio  totaling  59,600  square  feet. 
Additionally,  the  ArcBest  segment  leases  an  office  and  warehouse  location  in  Sparks,  Nevada  totaling  approximately 
129,600 square feet and five other locations with approximately 64,100 square feet of office and warehouse space.  

The FleetNet segment owns its offices located in Cherryville, North Carolina containing approximately 38,900 square feet. 

ITEM 3. 

LEGAL PROCEEDINGS 

Various legal actions, the majority of which arise in the normal course of business, are pending. These legal actions are 
not  expected  to  have  a  material  adverse  effect,  individually  or  in  the  aggregate,  on  our  financial  condition,  results  of 
operations,  or  cash  flows.  We  maintain  liability  insurance  against  certain  risks  arising  out  of  the  normal  course  of  its 
business,  subject  to  certain  self-insured  retention  limits.  We  have  accruals  for  certain  legal,  environmental,  and  self-
insurance  exposures.  For  additional  information  related  to  our  environmental  and  legal  matters,  see  Note O  to  our 
consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K. 

ITEM 4.  MINE SAFETY DISCLOSURES 

Not applicable. 

35 

 
 
 
  
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
 
 
  
  
 
  
  
  
 
 
 
 
 
 
 
 
PART II 

ITEM 5.  MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS 
AND ISSUER PURCHASES OF EQUITY SECURITIES 

Market Information, Dividends and Holders 

The  common  stock  of  ArcBest  Corporation  trades  on  the Nasdaq  Global  Select  Market  (“Nasdaq”)  under  the  symbol 
“ARCB.” As of February 21, 2020, there were 25,367,197 shares of the Company’s common stock outstanding, which 
were held by 231 stockholders of record. 

On January 28, 2020, the Board of Directors declared a quarterly dividend of $0.08 per share to stockholders of record as 
of February 11, 2020. The Company expects to continue to pay quarterly dividends in the foreseeable future, although 
there can be no assurance in this regard since future dividends will be at the discretion of the Board of Directors and will 
depend  upon  the  Company’s  future  earnings,  capital  requirements,  and  financial  condition,  contractual  restrictions 
applying to the payment of dividends under the Company’s Third Amended and Restated Credit Agreement, and other 
factors.  

Issuer Purchases of Equity Securities 

The Company has a program to repurchase its common stock in the open market or in privately negotiated transactions. 
The program has no expiration date but may be terminated at any time at the Board of Directors’ discretion. Repurchases 
may be made either from the Company’s cash reserves or from other available sources. In January 2003, the Board of 
Directors authorized a $25.0 million common stock repurchase program and authorized an additional $50.0 million in 
July 2005. In October 2015, the Board of Directors extended the share repurchase program, making a total of $50.0 million 
available for purchases at that time. 

As of December 31, 2019 and 2018, treasury shares totaled 3,404,639 and 3,097,634, respectively. Under the repurchase 
program,  the  Company  purchased  202,035  shares  during  the  nine  months  ended  September  30,  2019  and  purchased 
104,970 shares during the three months ended December 31, 2019, leaving $13.2 million available for repurchase under 
the program. 

of Shares 
      Purchased 

  Total Number    Average 
  Price Paid 
     Per Share(1)      
(in thousands, except share and per share data) 

Announced 
Program 

Maximum 

  Total Number of 
  Shares Purchased    Approximate Dollar    
  as Part of Publicly    Value of Shares that    
  May Yet Be Purchased   
      Under the Program    

10/1/2019-10/31/2019 
11/1/2019-11/30/2019 
12/1/2019-12/31/2019 

Total 

 —    $ 

 56,000  
 48,970  
 104,970    $ 

 —   
 29.13   
 27.86   
 28.53   

 —    $ 
 56,000    $ 
 48,970    $ 

 104,970  

 16,193  
 14,562  
 13,197  

(1)  Represents the weighted average price paid per common share including commission. 

As of February 21, 2020, the Company had purchased an additional 50,000 shares of its common stock for an aggregate 
cost of $1.2 million, leaving $12.0 million available for repurchase under the current buyback program. 

36 

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
 
  
 
  
 
 
 
ITEM 6. 

SELECTED FINANCIAL DATA 

The following table includes selected financial and operating data for the Company as of and for each of the five years in 
the  period  ended  December 31,  2019.  This  information  should  be  read  in  conjunction  with  Item  7  (Management’s 
Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations)  and  Item  8  (Financial  Statements  and 
Supplementary Data) in Part II of this Annual Report on Form 10-K. 

2019 

2018 

 Year Ended December 31 
2017 
(in thousands, except per share data) 

2016 

2015 

Statement of Operations Data: 

Revenues 
Operating income(1)(2)(3)(4) 
Income before income taxes(1)(2)(4)(5) 
Income tax provision (benefit)(6) 
Net income(1)(2)(4)(5)(6) 
Earnings per common share, diluted(1)(2)(4)(5)(6) 
Cash dividends declared per common share(7) 

Balance Sheet Data: 

Total assets 
Current portion of long-term debt 
Long-term debt (including notes payable and finance 
leases, excluding current portion) 

Other Data: 

Net capital expenditures, including assets acquired 
through notes payable and finance leases(8) 
Depreciation and amortization of fixed assets 
Amortization of intangibles 

  $  2,988,310   $  3,093,788   $  2,826,457   $  2,700,219   $  2,666,905  
 79,794  
 72,734  
 27,880  
 44,854  
 1.67  
 0.26  

 109,098  
 84,386  
 17,124  
 67,262  
 2.51  
 0.32  

 61,348  
 51,576  
 (8,150)  
 59,726  
 2.25  
 0.32  

 34,065  
 28,287  
 9,635  
 18,652  
 0.71  
 0.32  

 63,770  
 51,471  
 11,486  
 39,985  
 1.51  
 0.32  

   1,651,207  
 57,305  

   1,539,231  
 54,075  

   1,365,641  
 61,930  

   1,282,078  
 64,143  

   1,273,377  
 44,910  

 266,214  

 237,600  

 206,989  

 179,530  

 167,599  

 147,194  
 108,099  
 4,367  

 133,752  
 104,114  
 4,521  

 145,672  
 98,530  
 4,538  

 142,833  
 98,814  
 4,239  

 152,378  
 89,040  
 4,002  

(1) 

(2) 

(3) 

(4) 

(5) 

(6) 

Includes  a  noncash  impairment  charge  of  $26.5  million  (pre-tax),  or  $19.8  million  (after-tax)  and  $0.75  per  diluted  share, 
recognized  in  fourth  quarter  2019  related  to  a  portion  of  the  goodwill,  customer  relationship  intangible  assets,  and  revenue 
equipment associated with the acquisition of truckload and truckload-dedicated businesses within the ArcBest segment. See Note D 
to the Company’s consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K.  
Includes a one-time charge of $37.9 million (pre-tax), or $28.2 million (after-tax) and $1.05 per diluted share, recognized by ABF 
Freight in second quarter 2018 for the multiemployer pension fund withdrawal liability resulting from the transition agreement it 
entered into with the New England Pension Fund. See Multiemployer Plans within Note I to the Company’s consolidated financial 
statements included in Part II, Item 8 of this Annual Report on Form 10-K. 
In accordance with an amendment to Accounting Standards Codification (“ASC”) Topic 715, Compensation – Retirement Benefits, 
which  the  Company  retrospectively  adopted  effective  January  1, 2018,  the  components of  net periodic benefit  cost other  than 
service cost are presented within other income (costs) in the consolidated financial statements. Therefore, these costs are no longer 
classified within operating income for all periods presented.  
Includes  restructuring  costs  related  to  the  realignment  of  the  Company’s  corporate  structure  of  $1.7 million  (pre-tax),  or 
$1.2 million (after-tax) and $0.05 per diluted share, for 2018; $3.0 million (pre-tax), or $1.8 million (after-tax) and $0.07 per diluted 
share, for 2017; and $10.3 million (pre-tax), or $6.3 million (after-tax) and $0.24 per diluted share, for 2016. See Note N to the 
Company’s consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K.  
Includes nonunion defined benefit pension expense, including settlement, for all years presented. Pension settlements related to 
termination of the nonunion defined benefit pension plan began in fourth quarter 2018 and continued through third quarter 2019. 
In 2019, when plan termination was completed, nonunion defined benefit pension expense, including settlement and termination 
expense, totaled $9.0 million (pre-tax), or $7.7 million (after-tax) and $0.29 per diluted share. In 2018, when the pension settlements 
related to plan termination began, nonunion defined benefit pension expense, including settlement, totaled $18.2 million (pre-tax), 
or  $13.5 million  (after-tax)  and  $0.51  per  diluted  share.  See  Nonunion  Defined  Benefit  Pension  Plan  within  Note  I  to  the 
Company’s consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K for discussion of the 
plan termination and presentation of nonunion defined benefit pension expense, including settlement and termination expense.  
Includes a tax benefit of $3.8 million and $0.14 per diluted share for 2018 and $25.8 million and $0.98 per diluted share for 2017, 
as a result of recognizing the tax effects of the Tax Cuts and Jobs Act that was signed into law on December 22, 2017. See Note E 
to the Company’s consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K.  

(7)  The Company’s Board of Directors increased the quarterly cash dividend to $0.08 per share in October 2015. 
(8)  Capital expenditures are shown net of proceeds from the sale of property, plant, and equipment. 

37 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
     
     
     
     
  
 
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
  
 
  
 
  
 
  
 
  
 
 
  
  
  
  
  
 
  
  
  
  
  
 
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
ITEM 7.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 
RESULTS OF OPERATIONS 

ArcBest  Corporation™  (together  with  its  subsidiaries,  the  “Company,”  “ArcBest®,”  “we,”  “us,”  and  “our”)  provides  a 
comprehensive  suite  of  freight  transportation  and  integrated  logistics  services  to  deliver  innovative  solutions.  Our 
operations are conducted through our three reportable operating segments:  

•  Asset-Based, which consists of ABF Freight System, Inc. and certain other subsidiaries (“ABF Freight”);  
•  ArcBest, our asset-light logistics operation; and  
•  FleetNet®.  

The ArcBest and FleetNet reportable segments combined represent our Asset-Light operations. See additional segment 
descriptions in Part I, Item 1 (Business) and in Note M to our consolidated financial statements included in Part II, Item 8 
of this Annual Report on Form 10-K. References to the Company, including “we,” “us,” and “our,” in this Annual Report 
on Form 10-K are primarily to the Company and its subsidiaries on a consolidated basis. 

ORGANIZATION OF INFORMATION 

Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is provided to assist 
readers in understanding our financial performance during the periods presented and significant trends which may impact 
our future performance. This discussion should be read in conjunction with our consolidated financial statements and the 
related notes thereto included in Part II, Item 8 of this Annual Report on Form 10-K. MD&A includes forward-looking 
statements that are subject to risks and uncertainties. Actual results may differ materially from the statements made in this 
section due to a number of factors that are discussed in Part I (Forward-Looking Statements) and Part I, Item 1A (Risk 
Factors) of this Annual Report on Form 10-K. MD&A is comprised of the following: 

•  Results of Operations includes: 

• 

• 

• 

• 

an  overview  of  consolidated  results  with  2019  compared  to  2018,  and  a  consolidated  Adjusted  Earnings 
Before Interest, Taxes, Depreciation, and Amortization (“Adjusted EBITDA”) schedule; 
a financial summary and analysis of our Asset-Based segment results of 2019 compared to 2018, including 
a discussion of key actions and events that impacted the results; 
a financial summary and analysis of the results of our Asset-Light operations for 2019 compared to 2018, 
including a discussion of key actions and events that impacted the results; and 
a discussion of other matters impacting operating results, including effects of inflation, current economic 
conditions, environmental and legal matters, and information technology and cybersecurity. 

•  Liquidity and Capital Resources provides an analysis of key elements of the cash flow statements, borrowing 
capacity,  and  contractual  cash  obligations,  including  a  discussion  of  financing  arrangements  and  financial 
commitments. 

• 

Income Taxes provides an analysis of the effective tax rates and deferred tax balances, including deferred tax 
asset valuation allowances. 

•  Critical  Accounting  Policies  discusses  those  accounting  policies  that  are  important  to  understanding  certain 

material judgments and assumptions incorporated in the reported financial results. 

•  Recent Accounting Pronouncements discusses accounting standards that are not yet effective for our financial 
statements but are expected to have a material effect on our future results of operations or financial condition. 

The  Consolidated  Results  section  of  Results  of  Operations  generally  discusses  2019  and  2018  items  and  year-to-year 
comparisons between 2019 and 2018. Discussions of 2017 items and year-to-year comparisons between 2018 and 2017 
that are not included in this Form 10-K can be found in the Consolidated Results section within Results of Operations of 
MD&A in Part II, Item 7 of our Annual Report on Form 10-K for the fiscal year ended December 31, 2018. 

38 

 
 
 
 
 
 
 
RESULTS OF OPERATIONS 

Consolidated Results 

REVENUES 

Asset-Based 

ArcBest 
FleetNet 

Total Asset-Light 

2019 

 Year Ended December 31 
2018 
(in thousands, except per share data) 

2017 

  $ 

 2,144,679   $ 

 2,175,585   $ 

 1,993,314  

 738,392  
 211,738  
 950,130  

 781,123  
 195,126  
 976,249  

 706,698  
 156,341  
 863,039  

Other and eliminations 

Total consolidated revenues 

  $ 

 (106,499)  
 2,988,310   $ 

 (58,046)  
 3,093,788   $ 

 (29,896)  
 2,826,457  

OPERATING INCOME 

Asset-Based(1) 

ArcBest(2) 
FleetNet 

Total Asset-Light 

Other and eliminations 

Total consolidated operating income 

NET INCOME(1)(2)(3) 

DILUTED EARNINGS PER SHARE(1)(2)(3)(4) 

  $ 

 102,061   $ 

 103,862   $ 

 57,881  

 (20,189)  
 4,806  
 (15,383)  

 23,588  
 4,385  
 27,973  

 (22,908)  
 63,770   $ 

 (22,737)  
 109,098   $ 

 19,525  
 3,477  
 23,002  

 (19,535)  
 61,348  

 39,985   $ 

 67,262   $ 

 59,726  

 1.51   $ 

 2.51   $ 

 2.25  

  $ 

  $ 

  $ 

(1) 

(2) 

(3) 

Includes a one-time charge of $37.9 million (pre-tax), or $28.2 million (after-tax) and $1.05 per diluted share, in 2018 related to 
the multiemployer pension fund withdrawal liability resulting from the transition agreement ABF Freight entered into with the 
New England Pension Fund, as further discussed within this section. 
Includes a noncash impairment charge of $26.5 million (pre-tax), or $19.8 million (after-tax) and $0.75 per diluted share, in 2019 
related to a portion of the goodwill, customer relationship intangible assets, and revenue equipment associated with the acquisition 
of truckload and truckload-dedicated businesses within the ArcBest segment, as further discussed within this section. 
Includes after-tax nonunion defined benefit pension expense, including settlement expense, of $7.7 million and $0.29 per diluted 
share in 2019, $13.5 million and $0.51 per diluted share in 2018, and $3.7 million and $0.14 per diluted share in 2017. Pension 
settlement expense increased in 2018 due to lump sum distributions related to termination of the defined benefit pension plan as 
we advanced toward termination of the nonunion defined benefit pension plan. Termination of the nonunion pension plan was 
completed in 2019. 

(4)  The tax benefits and credits, including the impact of the Tax Reform Act, as well as other changes in the effective tax rates which 
impacted consolidated net income and earnings per share, are further described within this Consolidated Results section and in the 
Income Taxes section of MD&A. As a result of recognizing the tax effects of the Tax Cuts and Jobs Act, which was signed into 
law on December 22, 2017 and reduced the U.S. federal corporate tax rate from 35% to 21% effective January 1, 2018, consolidated 
net  income  and  earnings  per  share  were  impacted  by  a  tax  benefit  of  $3.8 million,  or  $0.14  per  diluted  share,  in  2018  and 
$25.8 million, or $0.98 per diluted share, in 2017.  

Our consolidated revenues, which totaled $3.0 billion for 2019, decreased 3.4% compared to 2018, primarily due to lower 
tonnage and shipment levels resulting from softer economic conditions and excess truckload capacity in the market. The 
year-over-year decrease in consolidated revenues for 2019 reflects a 1.4% decrease in our Asset-Based revenues and a 
2.7%  decrease  in  revenues  of  our  Asset-Light  operations  (representing  the  combined  operations  of  our  ArcBest  and 
FleetNet  segments).  The  higher  elimination  of  revenues  reported  in  the  “Other  and  eliminations”  line  of  consolidated 
revenues in 2019, compared to 2018, includes the impact of increased intersegment business levels among our operating 
segments, reflecting continued integration of our logistics services. 

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Asset-Based revenues represented 69% of our total revenues before other revenues and intercompany eliminations in 2019 
and 2018. The number of workdays was lower by one half of a day in 2019 versus 2018, which contributed to lower total 
revenues in 2019. On a per-day basis, Asset-Based revenues decreased 1.2% in 2019, compared to 2018, reflecting a 4.8% 
decline  in  total  tonnage  per  day,  partially  offset  by  a  3.7%  improvement  in  yield,  as  measured  by  billed  revenue  per 
hundredweight, including fuel surcharges. The decline in our Asset-Based tonnage per day for 2019 reflects decreases in 
shipment levels and weight per shipment.  

Our Asset-Light operations, on a combined basis, generated 31% of total revenues before other revenues and intercompany 
eliminations for 2019 and 2018. The decline in revenues of our Asset-Light operations for 2019, compared to 2018, is 
primarily due to lower revenue per shipment and declines in shipments per day in our ArcBest segment, associated with 
lower  market  pricing  and  reduced  demand  for  the  segment’s  expedite  and  truckload  services  due  to  excess  available 
capacity in the truckload market, partially offset by higher demand for the segment’s managed transportation solutions. 
The Asset-Light revenue decrease in the ArcBest segment was partially offset by revenue improvement for the FleetNet 
segment on higher service event volume.  

Impacted  by  lower  revenues  in  our  Asset-Based  and  ArcBest  segments,  consolidated  operating  income  decreased 
$45.3 million in 2019 compared to 2018, inclusive of the significant items described in the following paragraphs. The 
year-over-year changes in consolidated operating income, net income, and per share amounts for 2019 and 2018 reflect 
the operating results of our operating segments and the items described below which are meaningful to the analysis of our 
consolidated operating results.  

Operating results for 2019 were impacted by a noncash impairment charge of $26.5 million (pre-tax), or $19.8 million 
(after-tax)  and  $0.75  per  diluted  share,  recognized  in  the  fourth  quarter  of  2019  related  to  a  portion  of  the  goodwill, 
customer relationship intangible assets, and revenue equipment associated with the acquisition of truckload and truckload-
dedicated  businesses  within  the  ArcBest  segment.  The  impairment  resulted  primarily  from  underperformance  of  the 
truckload and truckload-dedicated businesses within the ArcBest segment during 2019, driven by economic conditions 
and the effect of excess truckload market capacity on margins. Current economic conditions, including lack of growth in 
the  industrial  and  manufacturing  sectors,  tariff  impacts  on  international  trade,  and  higher  customer  inventory  levels 
contributed to uncertainty on projected shipment levels for purposes of our annual impairment testing, as further disclosed 
in Goodwill and Intangible Assets within the Critical Accounting Policies section of MD&A. 

Our 2018 operating results were impacted by a one-time charge of $37.9 million (pre-tax), or $28.2 million (after-tax) and 
$1.05 per diluted share, recorded by ABF Freight in second quarter 2018 for a multiemployer pension fund withdrawal 
liability resulting from the transition agreement it entered into with the New England Teamsters and Trucking Industry 
Pension Fund (the “New England Pension Fund”), as further discussed in the Asset-Based Segment Overview within the 
Asset-Based Operations section.  

Innovative technology costs related to a freight handling pilot test program at ABF Freight impacted consolidated results 
by $15.7 million (pre-tax), or $12.0 million (after-tax) and $0.45 per diluted share, for 2019, compared to $5.9 million 
(pre-tax), or $4.4 million (after-tax) and $0.16 per diluted share, for 2018. During 2019, the Asset-Based segment also 
incurred conversion costs to comply with the electronic logging device (“ELD”) mandate of $2.7 million (pre-tax), or 
$2.0 million (after-tax) and $0.08 per diluted share, with no comparable costs recognized during 2018. These matters are 
further discussed in the Asset-Based Segment Overview within the Asset-Based Operations section. 

The year-over-year pre-tax comparisons of consolidated operating results were impacted by lower expenses for certain 
nonunion performance-based incentive plans, including long-term incentive plans impacted by shareholder returns relative 
to peers, which decreased $29.4 million in 2019 compared to 2018. The decrease in these fringe benefit costs were partially 
offset by higher nonunion healthcare and workers’ compensation costs. Nonunion healthcare costs increased $6.7 million 
in 2019, compared to 2018, due to increases in the number of claims filed and in the average cost per health claim, as well 
as higher prescription drug costs. Workers’ compensation expense increased $2.8 million in 2019, compared to 2018, due 
to unfavorable claims experience compared to the prior year. Consolidated operating results for 2019 benefited from a 
$4.0 million gain on the sale of properties previously used in the Asset Based segment’s service center operations in 2019, 
while consolidated operating results for 2018 benefited from a $1.9 million gain on sale of subsidiaries related to the sale 
of  ArcBest’s  military  moving  business  in  December  2017.  Restructuring  charges  related  to  the  realignment  of  our 
organizational structure totaled $1.7 million for 2018, with no comparable costs recognized during 2019.    

40 

 
 
 
 
 
 
 
The loss reported in the “Other and eliminations” line of consolidated operating income which totaled $22.9 million for 
2019, compared to $22.7 million for 2018, includes expenses related to investments to develop and design various ArcBest 
technology and innovations, as well as expenses related to shared services for the delivery of comprehensive transportation 
and logistics services to ArcBest’s customers. As a result of our ongoing investments in technology, including the design 
and development of digital business platforms, we expect the loss reported in “Other and eliminations” for first quarter 
and full-year 2020 to be comparable to the 2019 amounts of $8.2 million and $22.9 million, respectively. 

In addition to the above items, consolidated net income and earnings per share were impacted by nonunion defined benefit 
pension  expense,  including  settlement  charges,  and  income  from  changes  in  the  cash  surrender  value  of  variable  life 
insurance policies, both of which are reported below the operating income line in the consolidated statements of operations. 
A portion of our variable life insurance policies have investments, through separate accounts, in equity and fixed income 
securities and, therefore, are subject to market volatility. Changes in the cash surrender value of life insurance policies 
contributed $3.7 million (after-tax) to consolidated net income and $0.14 to diluted earnings per share in 2019, versus less 
than $0.1 million (after-tax) and no earnings per share impact in 2018. 

In November 2017, an amendment was executed to terminate our nonunion defined benefit pension plan with a termination 
date  of  December  31,  2017.  The  plan  began  distributing  immediate  lump  sum  benefit  payments  related  to  the  plan 
termination in fourth quarter 2018 and continued making these distributions through third quarter 2019, when the benefit 
obligations  of  the  nonunion  defined  benefit  pension  plan  were  settled.  In  third  quarter  2019,  the  plan  purchased  a 
nonparticipating annuity contract from an insurance company to settle the pension obligation related to the vested benefits 
of participants and beneficiaries who were either receiving monthly benefit payments at the time of the contract purchase 
or who did not elect to receive a lump sum benefit upon plan termination. The remaining benefit obligation for the vested 
benefits of participants who could not be located for payment was transferred to the Pension Benefit Guaranty Corporation 
(the “PBGC”). Consolidated after-tax pension expense, including settlement charges, recognized for the nonunion defined 
benefit pension plan totaled $3.7 million and $0.14 per diluted share in 2019, compared to $13.5 million and $0.51 per 
diluted  share  in  2018.  These  net  periodic  benefit  costs  (as  detailed  in  Note I  to  our  consolidated  financial  statements 
included in Part II, Item 8 of this Annual Report on Form 10-K) include pension settlement charges related to lump-sum 
benefit  distributions  and,  for  2019,  the  plan’s  purchase  of  the  annuity  contract  and  transfer  of  the  remaining  benefit 
obligation to the PBGC in 2019. During 2019, consolidated net income and earnings per share were also impacted by a 
$4.0 million and $0.15 per diluted share noncash pension termination expense (with no tax benefit) related to an amount 
which was stranded in accumulated other comprehensive loss until the nonunion defined benefit pension obligation was 
settled upon plan termination. We made $7.7 million of tax-deductible cash contributions to the plan in third quarter 2019 
to fund the plan benefit and expense distributions in excess of plan assets. The nonunion defined benefit plan was liquidated 
as of December 31, 2019. 

Consolidated net income and earnings per share for 2019 were impacted by $1.4 million, or $0.05 per diluted share, for a 
research and development tax credit and by $2.3 million, or $0.09 per diluted share, for an alternative fuel tax credit related 
to the years ended December 31, 2019 and 2018, which was recognized upon the December 2019 retroactive reinstatement 
of the alternative fuel tax credit. Consolidated net income and earnings per share for 2018 were impacted by an alternative 
fuel tax credit of $1.2 million, or $0.05 per diluted share, related to the year ended December 31, 2017 due to the February 
2018 retroactive reinstatement of the alternative fuel tax credit that had previously expired on December 31, 2016. For 
2018, consolidated net income and earnings per share were impacted by a tax benefit of $3.8 million, or $0.14 per diluted 
share,  as  a  result  of  recognizing  the  tax  effects  of  the  Tax  Cuts  and  Jobs  Act,  which  was  signed  into  law  on 
December 22, 2017 and reduced the U.S. federal corporate tax rate from 35% to 21% effective January 1, 2018. The tax 
benefits and credits, as well as other changes in the effective tax rates, which impacted the year-over-year comparisons of 
consolidated net income and earnings per share for 2019 and 2018 are further described within the Income Taxes section 
of MD&A and in Note E to our consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 
10-K.  

Quarter-to-date through February 2020, the impact of the coronavirus outbreak on our financial performance has not been 
significant. However, the extent to which the coronavirus may impact our future results is uncertain and depends on future 
developments,  including  the  duration  and  spread  of  the  outbreak,  as  well  as  the  impact  on  industrial  production  and 
manufacturing, consumer spending, customers’ inventory supply chains, and demand for our services. 

41 

 
 
 
 
 
 
Consolidated Adjusted Earnings Before Interest, Taxes, Depreciation, and Amortization (“Adjusted EBITDA”) 
We  report  our  financial  results  in  accordance  with  generally  accepted  accounting  principles  (“GAAP”).  However, 
management believes that certain non-GAAP performance measures and ratios, such as Adjusted EBITDA, utilized for 
internal  analysis  provide  analysts,  investors,  and  others  the  same  information  that  we  use  internally  for  purposes  of 
assessing our core operating performance and provides meaningful comparisons between current and prior period results, 
as  well  as  important  information  regarding  performance  trends.  Accordingly,  using  these  measures  improves 
comparability  in  analyzing  our  performance  because  it  removes  the  impact  of  items  from  operating  results  that,  in 
management's  opinion,  do  not  reflect  our  core  operating  performance.  Management  uses  Adjusted  EBITDA  as  a  key 
measure of performance and for business planning. The measure is particularly meaningful for analysis of our operating 
performance, because it excludes amortization of acquired intangibles and software of the Asset-Light businesses, which 
are  significant  expenses  resulting  from  strategic  decisions  rather  than  core  daily  operations.  Additionally,  Adjusted 
EBITDA  is  a  primary  component  of  the  financial  covenants  contained  in  our  Third  Amended  and  Restated  Credit 
Agreement (see Note G to the Company’s consolidated financial statements included in Part II, Item 8 of this Annual 
Report  on  Form  10-K).  Other  companies  may  calculate  Adjusted  EBITDA  differently;  therefore,  our  calculation  of 
Adjusted EBITDA may not be comparable to similarly titled measures of other companies. Non-GAAP financial measures 
should  be  viewed  in  addition  to,  and  not  as  an  alternative  for,  our  reported  results.  Adjusted  EBITDA  should  not  be 
construed as a better measurement than operating income, operating cash flow, net income, or earnings per share, as 
determined under GAAP. 

Net income 

Interest and other related financing costs 
Income tax provision (benefit)(1) 
Depreciation and amortization 
Amortization of share-based compensation 
Amortization of net actuarial losses of benefit plans and pension settlement expense, 
including termination expense(2) 
Asset impairment(3) 
Multiemployer pension fund withdrawal liability charge(4) 
Restructuring charges(5) 

Consolidated Adjusted EBITDA 

2017 

2019 

 Year Ended December 31 
2018 
($ thousands) 
  $   39,985   $   67,262   $   59,726  
 6,342  
 (8,150)  
   103,068  
 6,958  

 11,467  
 11,486  
     112,466  
 9,523  

 9,468  
 17,124  
   108,635  
 8,413  

 9,758  
   26,514  
 —  
 —  
 $  221,199 

 15,893  
 —  
   37,922  
 1,655  
 $  266,372 

 8,064  
 —  
 —  
 2,963  
 $  178,971 

(1) 

(2) 

Includes a tax benefit of $25.8 million in 2017 as a result of recognizing the tax effects of the Tax Cuts and Jobs Act. See Note E 
to the consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K for discussion of the impact 
of the Tax Cuts and Jobs Act.  
Includes  pre-tax  settlement  expense  related  to  the  nonunion  defined  benefit  pension  plan  of  $4.2  million,  $12.9  million,  and 
$4.2 million for 2019, 2018, and 2017, respectively, and pre-tax settlement expense related to the supplemental benefit plan of 
$0.4 million in 2019. For 2019, also includes a $4.0 million noncash pension termination expense related to an amount which was 
stranded  in  accumulated  other  comprehensive  income  until  the  pension  benefit  obligation  was  settled  upon  plan  termination. 
Pension settlement expense was higher in 2018 due to lump sum distributions as we advanced toward termination of the nonunion 
defined benefit pension plan, which was completed in 2019. 

(3)  As disclosed in this Consolidated Results section, the noncash impairment charge recognized in 2019 relates to a portion of the 
goodwill,  customer  relationship  intangible  assets,  and  revenue  equipment  associated  with  the  acquisition  of  truckload  and 
truckload-dedicated businesses within the ArcBest segment. 

(4)  As disclosed in this Consolidated Results section, ABF Freight recorded a one-time charge in 2018 for the multiemployer pension 

fund withdrawal liability resulting from the transition agreement it entered into with the New England Pension Fund. 

(5)  Restructuring charges relate to the realignment of the Company’s organizational structure. 

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Asset-Based Operations 

Asset-Based Segment Overview 

The Asset-Based segment consists of ABF Freight System, Inc., a wholly-owned subsidiary of ArcBest Corporation, and 
certain other subsidiaries. Our Asset-Based operations are affected by general economic conditions, as well as a number 
of other factors that are more fully described in Item 1 (Business) and in Item 1A (Risk Factors) of Part I of this Annual 
Report on Form 10-K.  

The key indicators necessary to understand the operating results of our Asset-Based segment include: 

• 
• 

• 

• 

overall customer demand for Asset-Based transportation services, including the impact of economic factors; 
volume  of  transportation  services  provided,  primarily  measured  by  average  daily  shipment  weight 
(“tonnage”), which influences operating leverage as the level of tonnage and number of shipments vary; 
prices  obtained  for  services,  primarily  measured  by  yield  (“revenue  per  hundredweight”),  including  fuel 
surcharges; and  
ability to manage cost structure, primarily in the area of salaries, wages, and benefits (“labor”), with the total 
cost structure measured by the percent of operating expenses to revenue levels (“operating ratio”). 

As of December 2019, approximately 82% of the Asset-Based segment’s employees were covered under the 2018 ABF 
NMFA with the IBT, which was implemented on July 29, 2018, effective retroactive to April 1, 2018, and will remain in 
effect  through  June  30,  2023.  Under  the  2018  ABF  NMFA,  the  contractual  wage  and  benefits  costs,  including  the 
ratification bonuses and vacation restoration, are estimated to increase approximately 2.0% on a compounded annual basis 
through the end of the agreement. Profit-sharing bonuses based on the Asset-Based segment’s annual operating ratios for 
any full calendar year under the contract represent an additional increase in costs under the 2018 ABF NMFA. A profit-
sharing bonus under the 2018 ABF NMFA, which totaled $5.1 million, was earned by contractual employees for the year 
ended December 31, 2019 upon the Asset-Based segment achieving a 95.2% annual operating ratio. 

The major economic provisions of the 2018 ABF NMFA include: 

• 

restoration of one week of vacation that was previously reduced in the prior collective bargaining agreement, 
which  begins  accruing  on  anniversary  dates  on  or  after  April  1,  2018,  with  the  new  vacation  eligibility 
schedule being the same as the applicable 2008 to 2013 supplemental agreements; 

•  wage increases in each year of the contract, beginning July 1, 2018; 
• 
• 
• 

ratification bonuses for qualifying employees; 
contributions to multiemployer pension plans at current rates for each fund; 
continuation  of  existing  health  coverage  and  annual  multiemployer  health  and  welfare  contribution  rate 
increases in accordance with the contract; 
changes to purchased transportation provisions with certain protections for road drivers as specified in the 
contract; and 
profit-sharing  bonuses  based  upon  the  Asset-Based  segment’s  achievement  of  annual  operating  ratios  of 
96.0% or below for a full calendar year under the contract period. 

• 

• 

Tonnage 
The  level  of  freight  tonnage  managed  by  the  Asset-Based  segment  is  directly  affected  by  industrial  production  and 
manufacturing, distribution, residential and commercial construction, consumer spending, primarily in the North American 
economy, and capacity in the trucking industry. Operating results are affected by economic cycles, customers’ business 
cycles, and changes in customers’ business practices. The Asset-Based segment actively competes for freight business 
based primarily on price, service, and availability of flexible shipping options to customers. ArcBest seeks to offer value 
through identifying specific customer needs, then providing operational flexibility and seamless access to the services of 
our Asset-Based segment and our Asset-Light operations in order to respond with customized solutions. 

43 

 
 
 
 
 
 
 
 
 
Pricing 
The industry pricing environment, another key factor impacting our Asset-Based results, influences the ability to obtain 
appropriate  margins  and  price  increases  on  customer  accounts.  Generally,  freight  is  rated  by  a  class  system,  which  is 
established by the National Motor Freight Traffic Association, Inc. Light, bulky freight typically has a higher class and is 
priced at a higher revenue per hundredweight than dense, heavy freight. Changes in the rated class and packaging of the 
freight, along with changes in other freight profile factors such as average shipment size, average length of haul, freight 
density, and customer and geographic mix, can affect the average billed revenue per hundredweight measure. 

Approximately one third of our Asset-Based business is subject to base LTL tariffs, which are affected by general rate 
increases, combined with individually negotiated discounts. Rates on the other two thirds of our Asset-Based business, 
including business priced in the spot market, are subject to individual pricing arrangements that are negotiated at various 
times throughout the year. The majority of the business that is subject to negotiated pricing arrangements is associated 
with larger customer accounts with annually negotiated pricing arrangements, and the remaining business is priced on an 
individual shipment basis considering each shipment’s unique profile, value provided to the customer, and current market 
conditions. Since pricing is established individually by account, the Asset-Based segment focuses on individual account 
profitability  rather  than  a  single  measure  of  billed  revenue  per  hundredweight  when  considering  customer  account  or 
market evaluations. This is due to the difficulty of quantifying, with sufficient accuracy, the impact of changes in freight 
profile characteristics, which is necessary in estimating true price changes. 

Effective August 1, 2017, we began applying space-based pricing on shipments subject to LTL tariffs to better reflect 
freight shipping trends that have evolved over the last several years. These trends include the overall growth and ongoing 
profile  shift  of  bulkier  shipments  across  the  entire  supply  chain,  the  acceleration  in  e-commerce,  and  the  unique 
requirements of many shipping and logistics solutions. An increasing percentage of freight is taking up more space in 
trailers without a corresponding increase in weight. Space-based pricing involves the use of freight dimensions (length, 
width, and height) to determine applicable cubic minimum charges (“CMC”) that supplement weight-based metrics when 
appropriate. Traditional LTL pricing is generally weight-based, while our linehaul costs are generally space-based (i.e., 
costs are impacted by the volume of space required for each shipment). Management believes space-based pricing better 
aligns our pricing mechanisms with the metrics which affect our resources and, therefore, our costs to provide logistics 
services. We seek to provide logistics solutions to our customers’ businesses and the unique shipment characteristics of 
their  various  products  and  commodities,  and  we  believe  that  we  are  particularly  experienced  in  handling  complicated 
freight.  The  CMC  is  an  additional  pricing  mechanism  to  better  capture  the  value  we  provide  in  transporting  these 
shipments. Management believes the implementation of space-based pricing has been well-accepted by customers with 
shipments to which CMC charges have been applied; however, overall customer acceptance of the CMC is difficult to 
ascertain. Management cannot predict, with reasonable certainty, the effect of changes in business levels and the impact 
on the total revenue per hundredweight measure due to the implementation of the CMC mechanism. 

Fuel 
The transportation industry is dependent upon the availability of adequate fuel supplies. The Asset-Based segment assesses 
a  fuel  surcharge  based  on  the  index  of  national  on-highway  average  diesel  fuel  prices  published  weekly  by  the  U.S. 
Department of Energy. To better align fuel surcharges to fuel- and energy-related expenses and provide more stability to 
account profitability as fuel prices change, we may, from time to time, revise our standard fuel surcharge program which 
impacts  approximately  35%  of  Asset-Based  shipments  and  primarily  affects  noncontractual  customers.  While  fuel 
surcharge revenue generally more than offsets the increase in direct diesel fuel costs when applied, the total impact of 
energy  prices  on  other  nonfuel-related  expenses  is  difficult  to  ascertain.  Management  cannot  predict,  with  reasonable 
certainty, future fuel price fluctuations, the impact of energy prices on other cost elements, recoverability of fuel costs 
through fuel surcharges, and the effect of fuel surcharges on the overall rate structure or the total price that the segment 
will receive from its customers. While the fuel surcharge is one of several components in the overall rate structure, the 
actual rate paid by customers is governed by market forces and the overall value of services provided to the customer. 

During  periods  of  changing  diesel  fuel  prices,  the  fuel  surcharge  and  associated  direct  diesel  fuel  costs  also  vary  by 
different degrees. Depending upon the rates of these changes and the impact on costs in other fuel- and energy-related 
areas, operating margins could be impacted. Fuel prices have fluctuated significantly in recent years. Whether fuel prices 
fluctuate  or  remain  constant,  operating  results  may  be  adversely  affected  if  competitive  pressures  limit  our  ability  to 
recover fuel surcharges. Throughout 2019, the fuel surcharge mechanism generally continued to have market acceptance 
among  customers;  however,  certain  nonstandard  pricing  arrangements  have  limited  the  amount  of  fuel  surcharge 
recovered. The negative impact on operating margins of capped fuel surcharge revenue during periods of increasing fuel 
costs is more evident when fuel prices remain above the maximum levels recovered through the fuel surcharge mechanism 

44 

 
 
 
 
on certain accounts. In periods of declining fuel prices, fuel surcharge percentages also decrease, which negatively impacts 
the  total  billed  revenue  per  hundredweight  measure  and,  consequently,  revenues,  and  the  revenue  decline  may  be 
disproportionate to our fuel costs. Asset-Based revenues for 2019 compared to 2018 were negatively impacted by lower 
fuel surcharge revenue due to a decline in the nominal fuel surcharge rate, while total fuel costs were also lower. The 
segment’s operating results will continue to be impacted by further changes in fuel prices and the related fuel surcharges. 

Labor Costs 
Our Asset-Based labor costs, including retirement and healthcare benefits for contractual employees that are provided by 
a number of multiemployer plans (see Note I to our consolidated financial statements included in Part II, Item 8 of this 
Annual Report on Form 10-K), are impacted by contractual obligations under the 2018 ABF NMFA and other related 
supplemental agreements. Total salaries, wages, and benefits, amounted to 53.6% and 51.8% of revenues for 2019 and 
2018,  respectively.  Changes  in  salaries,  wages,  and  benefits  expense  as  a  percentage of revenues  are discussed  in  the 
following Asset-Based Segment Results section. 

ABF Freight operates in a highly competitive industry which consists predominantly of nonunion motor carriers. Nonunion 
competitors have a lower fringe benefit cost structure and less stringent labor work rules, and certain carriers also have 
lower wage rates for their freight-handling and driving personnel. Wage and benefit concessions granted to certain union 
competitors also allow for a lower cost structure. ABF Freight has continued to address with the IBT the effect of the 
segment’s wage and benefit cost structure on its operating results. Lower cost increases throughout the 2018 ABF NMFA 
contract period and increased flexibility in labor work rules are important factors in bringing ABF Freight’s labor cost 
structure closer in line with that of its competitors. However, under its current labor agreement, ABF Freight continues to 
pay some of the highest benefit contribution rates in the industry. The terms of the 2018 ABF NMFA are expected to allow 
the Asset-Based segment to maintain low-cost inflation in the current tight labor market while providing some of the best 
wages and benefits in the industry to our employees. 

ABF Freight’s benefit contributions for its contractual employees include contributions to multiemployer plans, a portion 
of which are used to fund benefits for individuals who were never employed by ABF Freight. Information provided by a 
large multiemployer pension plan to which ABF Freight contributes indicates that approximately 50% of the plan’s benefit 
payments are made to retirees of companies that are no longer contributing employers to that plan. In consideration of the 
impact of high multiemployer pension contribution rates, certain funds did not increase ABF Freight’s pension contribution 
rate for the annual contribution period preceding the effective date of the 2018 ABF NMFA. Rate freezes for this annual 
contribution period, which began August 1, 2017, impacted multiemployer pension plans to which ABF Freight made 
approximately 70% of its total multiemployer pension contributions for the year ended December 31, 2018. ABF Freight’s 
multiemployer pension contributions totaled $153.7 million and $167.2 million (including $1.6 million and $15.7 million 
of payments made toward the withdrawal liability related to the transition agreement with the New England Pension Fund) 
for 2019 and 2018, respectively, as discussed in the following paragraphs. 

On July 25, 2018, the Northern and Southern New England Supplemental Agreements for 2018 to 2023 (the “New England 
Supplemental Agreements”) were ratified by the local unions in the region covered by the supplements. In accordance 
with the New England Supplemental Agreements, ABF Freight’s multiemployer pension plan obligation with the New 
England Pension Fund was restructured under a transition agreement effective on August 1, 2018. The transition agreement 
resulted  in  ABF  Freight’s  withdrawal  as  a  participating  employer  in  the  New  England  Pension  Fund  and  triggered 
settlement of the related withdrawal liability. ABF Freight simultaneously re-entered the New England Pension Fund as a 
new participating employer free from any pre-existing withdrawal liability and at a lower future contribution rate. 

ABF Freight recognized a one-time charge of $37.9 million (pre-tax) to record the withdrawal liability in second quarter 
2018 when the transition agreement was determined to be probable. The withdrawal liability was partially settled through 
the initial lump sum cash payment of $15.1 million made in third quarter 2018, and the remainder will be settled with 
monthly payments to the New England Pension Fund over a period of 23 years with an initial aggregate present value of 
$22.8 million.  In  accordance  with  current  tax  law,  these  payments  are  deductible  for  income  taxes  when  paid.  This 
transition agreement allowed ABF Freight to satisfy its withdrawal liability obligations to the existing employer pool of 
the  New  England  Pension  Fund  to  which  it  had  historically  been  a  participant;  will  minimize  the  potential  for  future 
increases in withdrawal liability and contribution rates; and will reduce operating costs and improve cash flow in future 
periods.  ABF  Freight  transitioned  to  the  new  employer  pool  of  the  New  England  Pension  Fund  at  a  lower  pension 
contribution rate, which is frozen for a period of 10 years, compared to its pension contribution rate under the previous 
employer pool. The transition agreement with the New England Pension Fund has no impact or bearing on any of the other 
multiemployer pension plans to which ABF Freight contributes. 

45 

 
 
 
 
 
As previously outlined, the 2018 ABF NMFA provides for ABF Freight’s contributions to multiemployer pension plans 
to remain at the rates that were paid under the prior labor agreement with the IBT, while wage rates and health and welfare 
contribution  rates  for  most  plans  will  increase  annually  in  accordance  with  the  terms  of  the  2018  ABF  NMFA.  The 
contractual wage rate increased 1.4% and 1.2% effective July 1, 2019 and 2018, respectively. The average health, welfare, 
and pension benefit contribution rate increased approximately 2.2% and 1.5% effective primarily on August 1, 2019 and 
2018, respectively, inclusive of the previously mentioned pension contribution rate freezes and the lower contribution rate 
to the New England Pension fund beginning in third quarter 2018.  

Asset-Based Segment Results  

This Asset-Based Segment Results section of MD&A Results of Operations generally discusses 2019 and 2018 items and 
year-to-year comparisons between 2019 and 2018. See Note M to our consolidated financial statements included in Part II, 
Item  8  of  this  Annual  Report  on  Form  10-K  for  a  description  of  the  Asset-Based  segment  and  additional  segment 
information, including revenues, operating expenses, and operating income for the years ended December 31, 2019, 2018, 
and 2017. Discussions of 2017 items and year-to-year comparisons between 2018 and 2017 that are not included in this 
Form 10-K can be found in the Asset-Based Operations section of MD&A Results in Part II, Item 7 of our Annual Report 
on Form 10-K for the fiscal year ended December 31, 2018. As further discussed in the table below, certain reclassifications 
have been made to the prior period operating segment expenses to conform to the current year presentation. There were 
no significant changes in operating expenses for the year ended December 31, 2017 as a result of the reclassifications. 

The following table sets forth a summary of operating expenses and operating income as a percentage of revenue for the 
Asset-Based segment: 

 Year Ended December 31 
   2017 

      2018 

  2019 

Asset-Based Operating Expenses (Operating Ratio) 

Salaries, wages, and benefits 
Fuel, supplies, and expenses(1) 
Operating taxes and licenses 
Insurance 
Communications and utilities 
Depreciation and amortization(1) 
Rents and purchased transportation(1) 
Shared services(1) 
Multiemployer pension fund withdrawal liability charge(2) 
Gain on sale of property and equipment 
Innovative technology costs(1)(3) 
Other(1) 

Asset-Based Operating Income 

 53.6 %     51.8 %     56.5 %   
 11.8  
 12.0  
 2.2  
 2.3  
 1.5  
 1.5  
 0.8  
 0.9  
 4.0  
 4.2  
 11.1  
 10.3  
 9.9  
 9.9  
 1.7  
 —  
 —  
 (0.3)  
 0.2  
 0.6  
 0.2  
 0.2  
 95.2 %     95.2 %     97.1 %   

 11.7  
 2.4  
 1.5  
 0.9  
 4.1  
 10.4  
 9.2  
 —  
 —  
 0.1  
 0.3  

 4.8 %   

 4.8 %   

 2.9 %   

(1)  Beginning in third quarter 2019, the presentation of Asset-Based segment expenses was modified to present innovative technology 
costs  as  a  separate  operating  expense  line  item.  Previously,  innovative  technology  costs  incurred  directly  by  the  segment  or 
allocated through shared services were categorized in individual segment expense line items. Certain reclassifications have been 
made to the prior period operating segment expenses to conform to the current year presentation. There was no impact on the 
segment’s total expenses as a result of the reclassifications. See Note M to our consolidated financial statements included in Part II, 
Item 8 of this Annual Report on Form 10-K for disclosure of the expense category reclassifications. 

(2)  ABF  Freight  recorded  a  one-time  $37.9  million  pre-tax  charge  in  second  quarter  2018  for  the  multiemployer  pension  fund 
withdrawal liability resulting from the transition agreement it entered into with the New England Pension Fund, as discussed in the 
Asset-Based Segment Overview within this Asset-Based Operations section of Results of Operations.  

(3)  Represents costs associated with the previously announced freight handling pilot test program at ABF Freight. 

46 

 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
The following table provides a comparison of key operating statistics for the Asset-Based segment: 

 Year Ended December 31 

2019 

2018 

     % Change    

Workdays 
Billed revenue(1) per hundredweight, including fuel surcharges 
Pounds 
Pounds per day 
Shipments per day 
Shipments per DSY(2) hour 
Pounds per DSY(2) hour 
Pounds per shipment 
Pounds per mile(3) 
Average length of haul (miles) 

 251.5   
 35.44   $ 

 $ 
    6,057,948,155  
 24,087,269  
 19,597  
 0.437  
 537.13  
 1,229  
 19.14  
 1,034  

 252.0  
 34.16   
   6,374,175,134   
 25,294,346   
 20,078   
 0.443   
 558.58   
 1,260   
 19.43   
 1,039  

 3.7  %   
 (5.0) %   
 (4.8) %   
 (2.4) %   
 (1.4) % 
 (3.8) % 
 (2.5) % 
 (1.5) % 
 (0.5) % 

(1)  Revenue for undelivered freight is deferred for financial statement purposes in accordance with the revenue recognition policy. 
Billed revenue used for calculating revenue per hundredweight measurements has not been adjusted for the portion of revenue 
deferred for financial statement purposes.  

(2)  Dock, street, and yard (“DSY”) measures are further discussed in Asset-Based Operating Expenses within this section of Asset-
Based Segment Results. The Asset-Based segment uses shipments per DSY hour to measure labor efficiency in its local operations, 
although total pounds per DSY hour is also a relevant measure when the average shipment size is changing. 

(3)  Total pounds per mile is used to measure labor efficiency of linehaul operations, although this metric is influenced by other factors 
including freight density, loading efficiency, average length of haul, and the degree to which purchased transportation (including 
rail service) is used. 

Asset-Based Revenues 
Asset-Based  segment  revenues  for  the  year  ended  December  31,  2019  totaled  $2,144.7 million,  compared  to 
$2,175.6 million in 2018. Billed revenue (as described in footnote (1) to the key operating statistics table directly above) 
decreased 1.2% on a per-day basis in 2019 compared to 2018, primarily reflecting a 4.8% decrease in pounds or tonnage 
per  day,  partially  offset  by  a  3.7%  increase  in  total  billed  revenue  per  hundredweight,  including  fuel  surcharges.  The 
number of workdays was lower by one half of a day in 2019 versus the prior year, which contributed to decreased total 
revenues in 2019. 

The 4.8% decrease in tonnage per day for 2019, compared to 2018, reflects a high-single digit percentage decrease in LTL-
rated tonnage, partially offset by a mid-single digit increase in truckload-rated tonnage levels. For 2019, total shipments 
per day decreased 2.4% and average weight per shipment declined 2.5%, primarily reflecting the impact of softer economic 
conditions in the industrial and manufacturing sectors which have the effect of reducing the size of customers’ shipments, 
combined with increased capacity in the truckload market which enables customers to utilize truckload carriers for some 
of their larger-sized LTL-rated shipments. Our Asset-Based segment has experienced year-over-year declines in LTL-
rated shipment levels in the second, third, and fourth quarters of 2019, while truckload-rated shipment levels increased 
due to adding more volume-quoted spot shipments to improve the efficiency of our linehaul network. 

The 3.7% increase in total billed revenue per hundredweight reflects yield improvement initiatives, including general rate 
increases, contract renewals, and further implementation of space-based pricing, partially offset by the impact of a higher 
proportion  of  truckload-rated  spot  business.  The  truckload-rated  spot  business  generally  has  a  lower  revenue  per 
hundredweight  relative  to  LTL-rated  shipments,  and  the  2019  revenue per  hundredweight  on  truckload-rated  business 
declined compared to 2018 due to the impact on spot market pricing associated with excess truckload capacity available 
in the market. The Asset-Based segment implemented nominal general rate increases on its LTL base rate tariffs of 5.9% 
effective on both February 4, 2019 and April 16, 2018, although the rate changes vary by lane and shipment characteristics. 
Prices on accounts subject to deferred pricing agreements and annually negotiated contracts which were renewed during 
2019 increased an average of 3.5% compared to the prior year. The Asset-Based segment’s average nominal fuel surcharge 
rate for 2019 decreased approximately 70 basis points from 2018 levels. Excluding changes in fuel surcharges, average 
pricing on the Asset-Based segment’s LTL-rated business had a high-single-digit percentage increase for 2019, compared 
to 2018.  

47 

  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
     
 
 
 
  
   
  
   
  
   
  
   
  
   
  
   
  
 
 
 
 
 
 
 
 
 
Asset-Based Revenues – First Quarter-to-date 2020 
Asset-Based billed revenues quarter-to-date through late-February 2020 increased approximately 1.5% above the same 
period of 2019 on a per-day basis, primarily reflecting an increase in total tonnage levels of approximately 6%, partially 
offset by a decrease in total billed revenue per hundredweight of approximately 4.5%. 

The  increase  in  total  tonnage  reflects  a  low  single-digit  percentage  increase  in  LTL-rated  tonnage  and  a  double-digit 
percentage increase in truckload-rated spot shipments moving in the Asset-Based network. Tonnage comparisons with the 
previous  year  have  been positively  impacted  by  initiatives  to  fill  available  Asset-Based  equipment  capacity  with  both 
truckload-rated and LTL-rated transactional shipments. Total shipments per day were flat quarter-to-date through late-
February 2020, compared to the same period of 2019. Total weight per shipment increased approximately 6% versus the 
same prior-year period, with the weight per shipment on LTL-rated tonnage increasing approximately 3%. 

The decrease in total billed revenue per hundredweight reflects lower billed revenue per hundredweight on truckload-rated 
spot shipments moving in the Asset-Based network combined with flat billed revenue per hundredweight excluding fuel 
surcharge on LTL-rated shipments. Although the pricing environment in 2020 through late-February is comparable with 
previous  quarters,  a  higher  number  of  heavier  transactional  LTL-rated  shipments  has  impacted  yield  metrics.  These 
transactional shipments utilize available trailer space, that would otherwise be moving empty, while improving operational 
metrics in the Asset-Based network. The year-over-year decrease in total billed revenue per hundredweight quarter-to-date 
through late-February 2020 is also impacted by comparison to solid pricing results in the same period of 2019, when total 
billed revenue per hundredweight increased approximately 7% over the same period of 2018. The Asset-Based segment 
implemented  nominal  general  rate  increases  on  its  LTL-rated  base  rate  tariffs  of  5.9%  effective  February  24,  2020, 
although the rate changes vary by lane and shipment characteristics. The general rate increase affects approximately one 
third of our Asset-Based business. 

Tonnage  levels  are  seasonally  lower  during  January  and  February  while  March  provides  a  disproportionately  higher 
amount of the first quarter’s business. The first quarter of each year generally has the highest operating ratio of the year, 
although other factors, including the state of the economy, may influence quarterly comparisons. The impact of general 
economic conditions and the Asset-Based segment’s pricing approach, as previously discussed in the Pricing section of 
the Asset-Based Segment Overview within Results of Operations, may continue to impact tonnage levels and, as such, 
there can be no assurance that the Asset-Based segment will maintain or achieve improvements in its current operating 
results. There can also be no assurance that the current pricing trends will continue. The competitive environment could 
limit the Asset-Based segment from securing adequate increases in base LTL freight rates and could limit the amount of 
fuel surcharge revenue recovered. 

Asset-Based Operating Income 
The Asset-Based segment generated operating income of $102.1 million in 2019, compared to $103.9 million in 2018, 
with an operating ratio of 95.2% in both years. The 2018 operating results include the one-time charge of $37.9 million 
(pre-tax) for the multiemployer pension fund withdrawal liability resulting from the transition agreement ABF Freight 
entered into with the New England Pension fund, as previously discussed in the Asset-Based Segment Overview, which 
negatively impacted the prior year operating ratio by 1.7 percentage points. Excluding the 2018 multiemployer pension 
charge, the 2019 increase in the Asset-Based segment operating ratio was primarily driven by the effects of the weaker 
economic environment, particularly in the industrial and manufacturing sectors, on customers’ freight shipping needs and 
the related decrease in revenues from LTL-rated shipments. 

As previously announced in our Current Report on Form 8-K dated October 22, 2019 and disclosed in our Quarterly Report 
on Form 10-Q for the three months ended September 30, 2019, ArcBest Technologies, our wholly-owned subsidiary which 
is focused on the advancement of supply chain execution technologies, began a pilot test program (the “pilot”) in early 
2019 to improve freight handling at ABF Freight. The pilot utilizes patented handling equipment, software, and a patented 
process to load and unload trailers more rapidly and safely, with full freight loads pulled out of the trailer onto the facility 
floor and accessible from multiple points. The pilot is in the early stages in a limited number of locations. ABF Freight 
has leased new facilities in the test pilot regions in Indiana and also at a new Kansas City distribution center location 
expected  to  open  in  late-summer  2020.  The  pilot  provides  ABF  Freight  an  opportunity  to  evaluate  the  potential  for 
improving safety and working conditions for employees and for providing a better experience for customers. Potential 
benefits include improved transit performance, reduced cargo claims, reduced injuries and workers’ compensation claims, 
and  faster  employee  training.  While  ArcBest  believes  the  pilot  has  potential  to  provide  safer  and  improved  freight-
handling, a number of factors will be involved in determining proof of concept and there can be no assurances that pilot 
testing will be successful or expand beyond current testing locations. 

48 

 
 
 
 
 
Innovative technology costs related to the freight handling pilot test program at ABF Freight impacted operating results of 
the Asset-Based segment by $13.7 million and $3.8 million for 2019 and 2018, respectively. We anticipate innovative 
technology costs associated with the pilot to impact our Asset-Based operating expenses by approximately $5.0 million in 
first quarter 2020, compared to $1.8 million in first quarter 2019.  

The  segment’s  operating  ratio  was  also  impacted  by  changes  in  operating  expenses  as  discussed  in  the  following 
paragraphs. 

Asset-Based Operating Expenses 
Labor costs, which are reported in operating expenses as salaries, wages, and benefits, amounted to 53.6% and 51.8% of 
Asset-Based  segment  revenues  for  2019  and  2018,  respectively.  The  increase  in  salaries,  wages,  and  benefits  as  a 
percentage of revenue was influenced by the effect of lower revenues as a portion of operating costs are fixed in nature 
and increase as a percent of revenue with decreases in revenue levels.  

Salaries,  wages,  and  benefits  for  2019  versus  2018,  reflects  year-over-year  increases  in  contractual  wage  and  benefit 
contribution rates under the 2018 ABF NMFA, as previously discussed in the Labor Costs section of the Asset-Based 
Segment Overview. The year-over-year increase in salaries, wages, and benefits also includes $6.0 million of additional 
costs  related  to  restoration  of  one  week  of  vacation,  $5.1 million  of  union  profit-sharing  bonus,  and  $0.4  million  of 
additional  costs  related  to  amortization  of  the  ratification  bonus  under  the  2018  ABF  NMFA.  The  additional  week  of 
vacation under the new labor agreement was accrued as it is earned for anniversary dates that begin on or after April 1, 
2018. The  one-time,  lump  sum  ratification  bonus  was  paid  during  third  quarter  2018  and  is  being  amortized over  the 
duration of the contract beginning April 1, 2018. Salaries, wages, and benefits costs for 2019, compared to 2018, were 
also  impacted  by  an  increase  in  nonunion  healthcare  costs  of  $3.0  million  and  an  increase  in  workers’  compensation 
expense of $2.8 million, both of which reflect unfavorable claims experience compared to the prior year. The year-over-
year increase in salaries, wages, and benefits was partially offset by lower expenses for certain nonunion performance-
based  incentive  plans,  including  long-term  incentive  plans  impacted  by  shareholder  returns  relative  to  peers,  which 
decreased $5.5 million in 2019 compared to 2018. 

Although the Asset-Based segment manages costs with shipment levels, portions of salaries, wages, and benefits are fixed 
in nature and the adjustments which would otherwise be necessary to align the labor cost structure throughout the system 
to  corresponding  tonnage  levels  are  limited  as  the  segment  strives  to  maintain  customer  service.  The  Asset-Based 
segment’s 2019 results reflect the impact of retaining freight handling personnel and drivers in the midst of a tight labor 
market to maintain customer service levels, as tonnage levels declined versus 2018. These resources allowed for lower 
utilization  of  local  delivery  agents  and  linehaul  purchased transportation  as  further described  below.  Although  certain 
productivity measures were negatively impacted by these strategic decisions, management believes the service emphasis 
provides opportunity to generate improved yields and business levels. Shipments per DSY hour declined 1.4% for 2019, 
compared to 2018. Productivity was negatively impacted by shipment profile metrics that increased handling costs in the 
weaker freight market, compared to the prior year. Lower weight per shipment, which declined 2.5% in 2019, versus 2018, 
was a contributing profile factor of the 3.8% year-over-year decline in pounds per DSY hour. Pounds per mile declined 
1.5% for 2019, compared 2018, reflecting freight profile effects, including lower weight per shipment and shorter length 
of haul, while also maintaining service delivery schedules.  

Fuel,  supplies,  and  expenses  as  a  percentage  of  revenue  increased  0.2  percentage  points  in  2019,  compared  to  2018, 
primarily due to year-over-year increases in expense for maintenance and repairs of revenue equipment. The increase in 
fuel, supplies, and expenses was partially offset by a decrease in the Asset-Based segment’s average fuel price per gallon 
(excluding taxes) of approximately 8% and fewer miles driven during 2019, compared to 2018. 

Depreciation and amortization as a percentage of revenue increased 0.2 percentage points for 2019, compared to 2018, 
primarily  due  to  the  impairment  charges  related  to  equipment  replacement  and  other  one-time  costs  incurred  totaling 
$2.7 million for 2019 to comply with the ELD mandate which became effective in December 2019.  

Rents and purchased transportation as a percentage of revenue decreased 0.8 percentage points in 2019, compared to 2018, 
due to lower utilization of local delivery agents and linehaul purchased transportation as the Asset-Based segment focused 
on  optimizing  utilization  of  owned  assets  and  retained  additional  labor  resources  to  maintain  customer  service.  The 
decrease  in  purchased  transportation  costs  was  also  impacted  by  lower  rail  utilization,  as  rail  miles  decreased 
approximately 4.7% in 2019, compared to 2018.  

49 

 
 
 
 
 
 
 
 
Gain on sale of property and equipment in 2019 reflects the impact of transition to a new service center facility and the 
subsequent sale of the unused property which generated a $4.0 million gain. 

Innovative  technology  costs  as  a  percentage  of  revenue  increased  0.4  percentage  points  for  the  year  ended 
December 31, 2019, compared to 2018, primarily due to increased activity for the previously discussed freight handling 
pilot test program at ABF Freight. 

Asset-Light Operations 

Asset-Light Overview 

The  ArcBest  and  FleetNet  reportable  segments,  combined,  represent  our  Asset-Light  operations.  For  the  year  ended 
December  31,  2019  and  2018,  the  combined  revenues  of  our  Asset-Light  operations  totaled  $950.1 million  and  
$976.2 million,  respectively,  accounting  for  approximately  31%  of  our  total  revenues  before  other  revenues  and 
intercompany eliminations in 2019 and 2018.  

See Note M to our consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K for 
descriptions  of  the  ArcBest  and  FleetNet  segments  and  additional  segment  information,  including  revenues,  operating 
expenses, and operating income for the years ended December 31, 2019, 2018, and 2017. This Asset-Light Operations 
section of MD&A Results of Operations generally discusses 2019 and 2018 items and year-to-year comparisons between 
2019 and 2018. Discussions of 2017 items and year-to-year comparisons between 2018 and 2017 that are not included in 
this Form 10-K can be found in the Asset-Light Operations section of MD&A Results in Part II, Item 7 of our Annual 
Report on Form 10-K for the fiscal year ended December 31, 2018. 

Our Asset-Light operations are affected by general economic conditions, as well as several other competitive factors that 
are  more  fully  described  in  Part  I,  Item  1  (Business)  and  in  Part  I,  Item  1A  (Risk  Factors)  of  this  Annual  Report  on 
Form 10-K.  

The key indicators necessary to understand the operating results of our Asset-Light segments include: 

• 

customer demand for logistics and premium freight transportation services combined with economic factors 
which influence the number of shipments or service events used to measure changes in business levels;  
prices obtained for services, primarily measured by revenue per shipment or event;  
availability of market capacity and cost of purchased transportation to fulfill customer shipments; and  

• 
• 
•  management of operating costs. 

ArcBest Segment 
ArcBest segment revenues totaled $738.4 million and $781.1 million in 2019 and 2018, respectively. Operating loss for 
the segment totaled $20.2 million in 2019, compared to operating income of $23.6 million in 2018. The operating loss in 
2019 reflects the impact of a $26.5 million (pre-tax) impairment charge previously discussed within our Consolidated 
Results section of MD&A. The ArcBest segment recorded this noncash impairment charge in the fourth quarter of 2019 
related to the impairment of certain goodwill, customer relationship intangible assets, and revenue equipment associated 
with the acquisition of truckload and truckload-dedicated businesses within the segment. As further discussed within the 
Critical Accounting Policies section of MD&A, the impairment resulted primarily from underperformance of the truckload 
and truckload-dedicated businesses within the ArcBest segment, driven by economic conditions and the effect of excess 
truckload market capacity on margins. 

The operations of our ArcBest segment remain a key component of our strategy to offer customers a single source of end-
to-end  logistics  solutions,  designed  to  satisfy  the  complex  supply  chain  and  unique  shipping  requirements  customers 
encounter. We are focused on growing and making strategic investments in the development of our Asset-Light operations, 
including  truckload  and  truckload-dedicated  service  offerings,  that  enhance  the  efficient  delivery  of  our  services. 
Throughout our operations, we are seeking opportunities to expand our revenues by deepening customer relationships and 
securing  new  customers.  In  recent  years,  we  have  experienced  significant  growth  in  shipment  levels  and  revenues  of 
managed  transportation  solutions  due,  in  part,  to  our  strategic  efforts  to  cross-sell  our  service  offerings.  We  expect  to 
benefit from these and other strategic initiatives as we continue to deliver innovative solutions to customers. 

50 

 
 
 
 
 
 
 
 
 
 
 
 
Third-party capacity, particularly for truckload services, has been relatively volatile in recent years. Available truckload 
capacity  was  more  constrained  than  historic  norms  throughout  the  first  nine  months  of  2018,  before  becoming  more 
balanced  in  the  fourth  quarter  of  2018.  We  believe  that  additional  truckload  capacity  became  available  and  visible  to 
shippers  in  2019.  More  available  truckload  capacity,  combined  with  a  softer  economic  environment  throughout 2019, 
resulted in a market-driven reduction in pricing for many services of the ArcBest segment, compared to market pricing for 
these services in 2018. Significant changes in market capacity impact the cost of sourcing that capacity which may not 
correspond to the timing of revisions to customer pricing and our revenue per shipment.  

The following table sets forth a summary of operating expenses and operating income as a percentage of revenue for the 
ArcBest segment: 

 Year Ended December 31 
   2017 

      2018 

  2019 

ArcBest Segment Operating Expenses (Operating Ratio) 

Purchased transportation 
Supplies and expenses 
Depreciation and amortization 
Shared services 
Other 
Asset impairment(1) 
Restructuring costs 
Gain on sale of subsidiaries(2) 

82.1 %    80.8 %    79.7 %   
1.7  
1.5  
1.8  
1.5  
11.7  
12.7  
1.2  
1.3  
 —  
3.6  
 0.1  
 —  
 (0.3)  
 —  
  102.7 %    97.0 %    97.2 %   

2.1  
1.9  
11.8  
1.6  
 —  
0.1  
 —  

ArcBest Segment Operating Income (Loss) 

(2.7) %    3.0 %    2.8 %   

(1)  Asset  impairment  in  2019  represents  the  previously  discussed  noncash  charge  related  to  a  portion  of  the  segment’s  goodwill, 

customer relationship intangible assets, and revenue equipment. 

(2)  Gain recognized in 2018 relates to the sale of the ArcBest segment’s military moving businesses in December 2017. 

A comparison of key operating statistics for the ArcBest segment presented in the following table reflects the segment’s 
combined  operations,  excluding  statistical  data  related  to  managed  transportation  solutions  transactions.  Growth  in 
managed transportation solutions has increased the number of shipments for these services to more than one third of the 
ArcBest segment’s total shipments, while the business represented approximately 12% and 7% of segment revenues for 
2019 and 2018, respectively. Due to the nature of our managed transportation solutions which typically involve a larger 
number  of  shipments  at  a  significantly  lower  revenue  per  shipment  level  than  the  segment’s  other  service  offerings, 
inclusion of the managed transportation solutions data would result in key operating statistics which are not representative 
of  the  operating  results  of  the  segment  as  a  whole.  As  such,  the  key  operating  statistics  management uses  to  evaluate 
performance of the ArcBest segment exclude managed transportation solutions transactions. 

Revenue / Shipment 

Shipments / Day 

Year Over Year % Change 
Year Ended December 31 
2018 
2019 

(8.6%) 

(2.0%) 

12.8% 

(5.9%) 

The $42.7 million or 5.5% decrease in ArcBest segment revenues in 2019, compared to 2018, primarily reflects reductions 
in revenue per shipment and fewer shipments on a per-day basis. Excess available truckload market capacity in 2019 was 
the primary driver of reduced market pricing for the segment’s expedite and truckload services compared to 2018 when 
there  was  limited  available  market  capacity  which  drove  increased  demand  and  pricing  for  our  services.  The  revenue 
declines were partially offset by higher demand for managed transportation solutions in 2019, compared to 2018.  

51 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating loss totaled $20.2 million for 2019, including the impact of the $26.5 million asset impairment charge in 2019, 
compared to operating income of $23.6 million in 2018. Excluding the impact of the asset impairment charge, operating 
income decreased $17.3 million in 2019, compared to 2018, primarily reflecting the decline in revenues. As previously 
discussed,  changes  in  truckload  capacity  negatively  impacted  revenue  during 2019.  The  revenue  decline  outpaced  the 
corresponding decline in purchased transportation, resulting in purchased transportation costs increasing by 1.3 percentage 
points as a percentage of revenue for 2019, compared to 2018. Although the ArcBest segment manages costs with shipment 
levels,  portions of  operating expenses  are fixed  in  nature and  cost reductions  can be  limited  as  the  segment  strives to 
maintain customer service. Shared services expenses increased 1.0 percentage point as a percentage of revenue for 2019, 
compared to 2018, reflecting strategic development of our owner-operator fleet and contract carrier capacity. In addition, 
certain operating costs are allocated based upon shipment levels which, as noted in the previous table, did not decline at 
the same rate as the reduction in revenue per shipment. The comparison of operating results for 2019 versus 2018 was also 
impacted by a $1.9 million gain recognized in 2018 related to the sale of the segment’s remaining military moving business 
in 2017. The gain was recognized when the required government approval of the transaction was obtained during 2018. 

ArcBest Segment – First Quarter-to-date 2020 
Revenues of our ArcBest segment (ArcBest Asset-Light operations, excluding FleetNet) decreased approximately 8.0% 
on  a  per-day  basis  through  late-February  2020,  compared  to  the  same  prior-year  period,  and  purchased  transportation 
expense  decreased  approximately  5.0%  on  a  per-day  basis  between  the  periods.  Purchased  transportation  expense 
represented 83.5% of revenues quarter-to-date through late-February 2020 compared to 81.0% of revenues in the same 
prior-year period. Excess available truckload market capacity that was experienced during 2019 continued into early 2020, 
resulting in lower revenue per shipment and reduced demand for expedite services through late-February 2020 versus the 
same prior-year period. Managed transportation solutions continued to have a positive impact on the ArcBest segment’s 
business through late-February 2020. Due to changes in market conditions and freight mix, the prices our ArcBest segment 
has secured from customers have decreased while the prices paid for purchased transportation have decreased by a smaller 
percentage, resulting in margin compression during the first quarter of 2020 through late-February, compared to the same 
period of 2019. 

FleetNet Segment 
FleetNet revenues totaled $211.7 million and $195.1 million in 2019 and 2018, respectively. The 8.5% increase in revenues 
in  2019,  compared  to  2018,  was  driven  by  higher  service  event  volume,  primarily  due  to  an  increase  in  preventative 
maintenance service events provided to our Asset-Based segment.  

FleetNet’s  operating  income  was  $4.8  million  and  $4.4  million  in  2019  and  2018,  respectively.  The  year-over-year 
operating income improvement reflects revenue growth, partially offset by the impact on operating income margins of 
lower revenue per event on maintenance services combined with increased operating costs to service the event growth.  

Asset-Light Adjusted Earnings Before Interest, Taxes, Depreciation, and Amortization (“Adjusted EBITDA”) 
We  report  our  financial  results  in  accordance  with  GAAP.  However,  management  believes  that  certain  non-GAAP 
performance measures and ratios, such as Adjusted EBITDA, utilized for internal analysis provide analysts, investors, and 
others the same information that we use internally for purposes of assessing our core operating performance and provides 
meaningful  comparisons  between  current  and  prior  period  results,  as  well  as  important  information  regarding 
performance  trends.  The  use  of  certain  non-GAAP  measures  improves  comparability  in  analyzing  our  performance 
because  it  removes  the  impact  of  items  from  operating  results  that,  in  management's  opinion,  do  not  reflect  our  core 
operating performance. Management uses Adjusted EBITDA as a key measure of performance and for business planning. 
The measure is particularly meaningful for analysis of our Asset-Light businesses, because it excludes amortization of 
acquired intangibles and software, which are significant expenses resulting from strategic decisions rather than core daily 
operations. Management also believes Adjusted EBITDA to be relevant and useful information, as EBITDA is a standard 
measure commonly reported and widely used by analysts, investors, and others to measure financial performance of asset-
light businesses and the ability to service debt obligations. Other companies may calculate Adjusted EBITDA differently; 
therefore, our calculation of Adjusted EBITDA may not be comparable to similarly titled measures of other companies. 
Non-GAAP financial measures should be viewed in addition to, and not as an alternative for, our reported results. Adjusted 
EBITDA should not be construed as a better measurement than operating income, operating cash flow, net income, or 
earnings per share, as determined under GAAP. 

52 

 
 
 
 
 
Asset-Light Adjusted EBITDA 

ArcBest Segment 

Operating Income (Loss)(1) 

Depreciation and amortization(2) 
Asset impairment(3) 
Restructuring charges(4) 
Adjusted EBITDA 

FleetNet Segment 

Operating Income(1) 

Depreciation and amortization 

Adjusted EBITDA 

Total Asset-Light 

Operating Income (Loss)(1) 

Depreciation and amortization 
Asset impairment(3) 
Restructuring charges(4) 
Adjusted EBITDA 

 Year Ended December 31 

2019 

2018 

      2017 

  $   (20,189)   $   23,588   $   19,525  
 13,090  
 —  
 875  
  $   17,669   $   37,829   $   33,490  

 13,750    
 —    
 491    

 11,344 
 26,514 
 — 

  $ 

  $ 

 4,806   $ 
 1,341 
 6,147   $ 

 4,385   $ 
 1,140    
 5,525   $ 

 3,477  
 1,089  
 4,566  

 12,685 
 26,514 

  $   (15,383)   $   27,973   $   23,002  
 14,179  
 —  
 875  
  $   23,816   $   43,354   $   38,056  

 14,890    
 —    
 491    

 —    

(1)  The calculation of Adjusted EBITDA as presented in this table begins with operating income (loss), as other income (costs), income 
taxes,  and  net  income  are  reported  at  the  consolidated  level  and  not  included  in  the  operating  segment  financial  information 
evaluated by management to make operating decisions. Consolidated Adjusted EBITDA is reconciled to consolidated net income 
in the Consolidated Results section of Results of Operations. 

(2)  For the ArcBest segment, includes amortization of acquired intangibles of $4.2 million in 2019 and $4.3 million and 2018 and 
2017, and amortization of acquired software of $1.0 million, $2.1 million, and $2.7 million in 2019, 2018, and 2017, respectively. 
(3)  Asset  impairment  in  2019  represents  the  previously  discussed  noncash  charge  related  to  a  portion  of  the  segment’s  goodwill, 

(4)  Restructuring costs relate to the realignment of our corporate structure (see Note N to our consolidated financial statements included 

customer relationship intangible assets, and revenue equipment. 

in Part II, Item 8 of this Annual Report on Form 10-K). 

Effects of Inflation 

Generally, inflationary increases in labor and fuel costs as they relate to our Asset-Based operations have historically been 
mostly  offset  through  price  increases  and  fuel  surcharges.  In  periods  of  increasing  fuel  prices,  the  effect  of  higher 
associated fuel surcharges on the overall price to the customer influences our ability to obtain increases in base freight 
rates. In addition, certain nonstandard arrangements with some of our customers have limited the amount of fuel surcharge 
recovered. The timing and extent of base price increases on our Asset-Based revenues may not correspond with contractual 
increases  in  wage  rates  and  other  inflationary  increases  in  cost  elements  and,  as  a  result,  could  adversely  impact  our 
operating results. 

In addition, partly as a result of inflationary pressures, our revenue equipment (tractors and trailers) have been and will 
very likely continue to be replaced at higher per unit costs, which could result in higher depreciation charges on a per-unit 
basis. We consider these costs in setting our pricing policies, although the overall freight rate structure is governed by 
market forces based on value provided to the customer. The Asset-Based segment’s ability to fully offset inflationary and 
contractual cost increases can be challenging during periods of recessionary and uncertain economic conditions. 

Generally, inflationary increases in labor and operating costs regarding our Asset-Light operations have historically been 
offset through price increases. The pricing environment, however, generally becomes more competitive during economic 
downturns, which may, as it has in the past, affect the ability to obtain price increases from customers. 

In  addition  to  general  effects of  inflation,  the  motor  carrier  freight  transportation  industry  faces  rising  costs  related  to 
compliance with government regulations on safety, equipment design and maintenance, driver utilization, emissions, and 
fuel economy. 

53 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
   
  
   
  
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
  
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
   
  
 
 
 
 
 
 
 
 
 
Current Economic Conditions 

Given the current economic conditions and the uncertainties regarding the potential impact on our business, there can be 
no assurance that our estimates and assumptions regarding the pricing environment and economic conditions, which are 
made  for  purposes  of  impairment  tests  related  to  operating  assets  and  deferred  tax  assets,  will  prove  to  be  accurate. 
Significant declines in business levels or other changes in cash flow assumptions or other factors that negatively impact 
the fair value of the operations of our reporting units could result in impairment and a resulting noncash write-off of a 
significant portion of the goodwill and intangible assets of our ArcBest segment, which would have an adverse effect on 
our financial condition and operating results. 

Environmental and Legal Matters 

We are subject to federal, state, and local environmental laws and regulations relating to, among other things: emissions 
control,  transportation  or  handling  of  hazardous  materials,  underground  and  aboveground  storage  tanks,  stormwater 
pollution prevention, contingency planning for spills of petroleum products, and disposal of waste oil. We may transport 
or arrange for the transportation of hazardous materials and explosives, and we operate in industrial areas where truck 
service  centers  and  other  industrial  activities  are  located  and  where  groundwater  or  other  forms  of  environmental 
contamination could occur. See Note O to our consolidated financial statements included in Part II, Item 8 of this Annual 
Report on Form 10-K for further discussion of the environmental matters to which we are subject and the reserves we 
currently have recorded in our consolidated financial statements for amounts related to such matters. 

We are involved in various legal actions, the majority of which arise in the ordinary course of business. We maintain 
liability insurance against certain risks arising out of the normal course of our business, subject to certain self-insured 
retention limits. We routinely establish and review the adequacy of reserves for estimated legal, environmental, and self-
insurance  exposures.  While  management  believes  that  amounts  accrued  in  the  consolidated  financial  statements  are 
adequate, estimates of these liabilities may change as circumstances develop. Considering amounts recorded, routine legal 
matters are not expected to have a material adverse effect on our financial condition, results of operations, or cash flows. 

Information Technology and Cybersecurity  

We depend on the proper functioning, availability, and security of our information systems, including communications, 
data processing, financial, and operating systems, as well as proprietary software programs that are integral to the efficient 
operation of our business. Cybersecurity attacks and other cyber incidents that impact the availability, reliability, speed, 
accuracy, or other proper functioning of these systems or that result in proprietary information or sensitive or confidential 
data being compromised could have a significant impact on our operations. Any new or enhanced technology that we may 
develop and implement may also be subject to cybersecurity attacks and may be more prone to related incidents. We also 
utilize certain software applications provided by third parties; provide underlying data to third parties; grant access to 
certain  of  our  systems  to  third  parties  who  provide  certain  outsourced  administrative  functions  or  other  services;  and 
increasingly store and transmit data with our customers and third parties by means of connected information technology 
systems, any of which may increase the risk of a cybersecurity incident. Although we strive to carefully select our third-
party vendors, we do not control their actions and any problems caused by or impacting these third parties, including cyber 
attacks and security breaches at a vendor, could result in claims, litigation, losses, and/or liabilities and adversely affect 
our ability to provide service to our customers and otherwise conduct our business. Our information systems are protected 
through physical and software safeguards as well as backup systems considered appropriate by management. However, it 
is not practicable to protect against the possibility of power loss, telecommunications failures, cybersecurity attacks, and 
other cyber events in every potential circumstance that may arise. To mitigate the potential for such occurrences at our 
corporate  headquarters,  we  have  implemented  various  systems,  including  redundant  telecommunication  facilities; 
replication of critical data to an offsite location; a fire suppression system to protect our on-site data center; and electrical 
power protection and generation facilities. We also have a catastrophic disaster recovery plan and alternate processing 
capability available for our critical data processes in the event of a catastrophe that renders our corporate headquarters 
unusable. 

Our business interruption and cyber insurance would offset losses up to certain coverage limits in the event of a catastrophe 
or certain cyber incidents; however, losses arising from a catastrophe or significant cyber incident would likely exceed our 
insurance  coverage  and  could  have  a  material  adverse  impact  on  our  results  of  operations  and  financial  condition. 
Furthermore,  a  significant  disruption  in  our  information  technology  systems  or  a  significant  cybersecurity  incident, 
including denial of service, system failure, security breach, intentional or inadvertent acts by employees or vendors with 

54 

 
 
 
 
 
 
 
access to our systems or data, disruption by malware, or other damage, could interrupt or delay our operations, damage 
our  reputation,  cause  a  loss  of  customers,  cause  errors  or  delays  in  financial  reporting,  expose  us  to  a  risk  of  loss  or 
litigation, and/or cause us to incur significant time and expense to remedy such an event. We have experienced incidents 
involving attempted denial of service attacks, malware attacks, and other events intended to disrupt information systems, 
wrongfully obtain valuable information, or cause other types of malicious events that could have resulted in harm to our 
business. To our knowledge, the various protections we have employed have been effective to date in identifying these 
types of events at a point when the impact on our business could be minimized. We must continuously monitor and develop 
our information technology networks and infrastructure to prevent, detect, address, and mitigate the risk of unauthorized 
access, misuse, computer viruses, and other events that could have a security impact. We have made and continue to make 
significant  financial  investments  in  technologies  and  processes  to  mitigate  these  risks.  We  also  provide  employee 
awareness  training  around  phishing,  malware,  and  other  cyber  risks.  Management  is  not  aware  of  any  cybersecurity 
incident that has had a material effect on our operations, although there can be no assurances that a cyber incident that 
could have a material impact to our operations could not occur. 

LIQUIDITY AND CAPITAL RESOURCES 

Our primary sources of liquidity are unrestricted cash, cash equivalents, and short-term investments, cash generated by 
operations, and borrowing capacity under our revolving credit facility or accounts receivable securitization program.  

This  Liquidity  and  Capital  Resources  section  of  MD&A  generally  discusses  2019  and  2018  items  and  year-to-year 
comparisons between 2019 and 2018. Discussions of 2017 items and year-to-year comparisons between 2018 and 2017 
that are not included in this Form 10-K can be found in Liquidity and Capital Resources of MD&A in Part II, Item 7 of 
our Annual Report on Form 10-K for the fiscal year ended December 31, 2018. 

Cash Flow and Short-Term Investments 

Components of cash and cash equivalents, short-term investments, and restricted cash were as follows: 

Cash and cash equivalents(1) 
Short-term investments(2) 

Total(3) 

2019 

 Year Ended December 31 
2018 
(in thousands) 
  $  201,909   $  190,186   $  120,772  
 56,401  
    106,806  
  $  318,488   $  296,992   $  177,173  

    116,579  

2017 

(1)  Cash equivalents consist of money market funds, variable rate demand notes and, at December 31, 2018, U.S. Treasury securities 

with maturity dates of 90 days or less from the date of purchase. 

(2)  Short-term investments consist of certificates of deposit and, at December 31, 2019 and 2018, U.S. Treasury securities.  
(3)  Cash, variable rate demand notes, and certificates of deposit are recorded at cost plus accrued interest, which approximates fair 
value. Money market funds are recorded at fair value based on quoted prices. U.S. Treasury securities are recorded at amortized 
cost  plus  accrued  interest.  At  December  31,  2019,  2018,  and  2017,  cash,  cash  equivalents,  and  short-term  investments  of 
$66.2 million,  $94.7  million,  and  $61.1 million,  respectively,  were  neither  FDIC  insured  nor  direct  obligations  of  the  U.S. 
government. 

2019 Compared to 2018 
Cash,  cash  equivalents,  and  short-term  investments  increased  $21.5  million  from  December  31,  2018  to 
December 31, 2019. During 2019, cash provided by operations was used to repay $38.5 million of long-term debt, net of 
proceeds from issuing notes payable; fund $77.5 million of capital expenditures (with an additional $67.6 million of certain 
Asset-Based revenue equipment and $2.2 million of software were financed with notes payable), net of proceeds from 
asset sales; fund $11.5 million of internally developed software; purchase $9.1 million of treasury stock; and pay dividends 
of $8.2 million on common stock. 

Our  cash  provided  by  operating  activities  during  2019  was  $170.4  million,  an  $85.0  million  decrease  compared  to 
$255.3 million  of  cash  provided  by  operating  activities  during  2018.  Net  income  decreased  $27.3  million  in  2019, 
compared  to  2018.  In  2019,  cash  provided  by  operating  activities  increased  by  $26.5  million  (pre-tax)  for  a  noncash 
impairment  charge related  to the  impairment  of  certain  goodwill,  customer relationship intangible  assets,  and  revenue 
equipment balances previously discussed in the ArcBest Segment within the Asset-Light Results section of Results of 

55 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
     
     
  
 
  
  
 
  
 
 
 
 
Operations. In 2018, cash provided by operating activities increased by $37.9 million (pre-tax) for the establishment of 
the multiemployer plan withdrawal liability previously discussed within the Asset-Based Segment Overview section of 
Results of Operations, partially offset by $15.7 million of payments made towards the withdrawal liability during 2018. 
The  remaining  $62.0 million  decrease  in  cash  provided  by  operating  activities  for  2019,  compared  2018,  is  primarily 
related  to  growth  in  working  capital  (which  resulted  in  operating  cash  outflow)  and  changes  in  income  taxes  totaling 
$17.4 million, primarily related to an increase in prepaid income taxes in 2019, compared to 2018. 

Excluding the impact of the multiemployer pension withdrawal liability and income taxes, changes in working capital 
contributed $39.9 million to the decrease in operating cash flow for 2019, compared to 2018, primarily due to decreases 
in accrued expenses, accounts payable, and other liabilities, which more than offset the decrease in accounts receivable 
due to lower business levels. The decline in working capital was impacted primarily by higher payouts in first quarter 2019 
combined with lower accruals during 2019, compared to 2018, for certain nonunion performance-based incentive plans; a 
decrease in accounts payable for 2019, combined with an increase in accounts payable for 2018, due to a decline in business 
levels in 2019 versus 2018; and lower accruals related to the timing of payroll disbursements at December 31, 2019. Cash 
contributions of $7.7 million were made to the nonunion defined benefit pension plan during 2019, compared to  cash 
contributions of $5.5 million made to the plan during 2018. 

Cash  provided  by  operating  activities  included  federal,  state,  and  foreign  income  tax  payments,  net  of  refunds,  of 
$15.0 million and $3.3 million for the year ended December 31, 2019 and 2018, respectively. 

Financing Arrangements 

Our financing arrangements are discussed further in Note G to our consolidated financial statements included in Part II, 
Item 8 of this Annual Report on Form 10-K. 

Contractual Obligations 

The following table provides our aggregate annual contractual obligations as of December 31, 2019: 

Payments Due by Period 
(in thousands) 
1-3 
Years 

     Less Than      
1 Year 

3-5 
Years 

Total 

     More Than   
5 Years 

Balance sheet obligations: 
Credit Facility, including interest(1)(2) 
Interest rate swap(1)(3) 
Accounts receivable securitization borrowings, including 
interest(1)(4) 
Notes payable, including fixed-rate interest(1)(5) 
Finance lease obligations, including fixed-rate interest(1) 
Operating lease obligations(6) 
New England Pension Fund withdrawal liability(7) 
Postretirement health expenditures(8) 
Deferred salary distributions(9) 
Supplemental benefit plan distributions(10) 
Voluntary savings plan distributions(11) 
Off-balance sheet obligations: 
Purchase obligations(12) 
Total 

  $ 

 79,158   $ 
 575  

 1,947   $ 
 192  

 3,730   $   73,481   $ 

 383  

 —  

 —  
 —  

 41,740  
   227,882  
 15  
 80,021  
   34,562  
 8,267  
 3,124  
 3,310  
 3,356  

 1,021  
 63,423  
 7  
 22,576  
 1,589  
 686  
 480  
 2,886  
 1,334  

 40,719  
   110,623  
 8  
 28,990  
 3,178  
 1,489  
 766  
 —  
 1,637  

 —  
 53,633  
 —  
 15,146  
 3,178  
 1,664  
 581  
 —  
 157  

 —  
 203  
 —  
 13,309  
   26,617  
 4,428  
 1,297  
 424  
 228  

 33,744  

 —  
  $   515,754   $  113,399   $  205,849   $  150,000   $   46,506  

 17,258  

 14,326  

 2,160  

(1)  See Note G to our consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K for further 

description of this obligation. 

(2)  The Credit Facility matures on October 1, 2024 with interest payments paid monthly and principal due at maturity. Future payments 
due under the Credit Facility are calculated using variable interest rates based on the LIBOR swap curve, plus the anticipated 
applicable margin. 

(3)  Amounts represent fixed interest payments net of estimated income from the interest rate swap based on the LIBOR swap curve. 

56 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
          
 
     
 
 
 
 
 
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
 
 
 
 
(4)  Amounts represent estimated payments due for the $40.0 million borrowed under the accounts receivable securitization program. 
Future payments due are calculated using variable interest rates based on the LIBOR swap curve, plus the anticipated applicable 
margin. 

(5)  Amounts represent future payments due under notes payable obligations, which relate primarily to revenue equipment and certain 

other equipment. 

(6)  While we own the majority of our larger service centers, distribution centers, and administrative offices, we lease certain facilities 
and  equipment.  The  future  minimum  rental  commitments  are  presented  exclusive  of  executory  costs  such  as  insurance, 
maintenance, and taxes. Amounts exclude future minimum payments of $36.6 million for two operating leases for office space and 
a service center facility, that were executed but had not yet commenced as of December 31, 2019, which will be paid over terms 
of approximately 12 years (see Note F to our consolidated financial statements included in Part II, Item 8 of this Annual Report on 
Form 10-K for further description of this obligation). 

(7)  Amounts represent future payments due under the New England Pension Fund transition agreement. ABF Freight’s entry into this 
agreement is discussed in the Asset-Based Segment Overview within the Asset-Based Operations section of Results of Operations. 

(8)  We sponsor an insured postretirement health benefit plan that provides supplemental medical benefits and dental and vision care 
to certain executive officers. Amounts represent estimated projected payments, net of retiree premiums, related to postretirement 
health benefits for the next 10 years. These projected amounts are subject to change based upon increases and other changes in 
premiums  and  medical  costs  and  continuation  of  the  plan  for  current  participants.  The  accumulated  benefit  obligation  of  the 
postretirement health benefit plan accrued in the consolidated balance sheet totaled $20.6 million as of December 31, 2019.  

(9)  We  have  deferred  salary  agreements  with  certain  of  our  employees.  The  projected  deferred  salary  agreement  distributions  are 
subject to change based upon assumptions for projected salaries and retirements, deaths, disabilities, or early retirement of current 
employees.  Liabilities  for  deferred  salary  agreements  accrued  in  the  consolidated  balance  sheet  totaled  $2.1  million  as  of 
December 31, 2019.  

(10)  We have an unfunded supplemental benefit plan (“SBP”) for the purpose of supplementing benefits under the nonunion defined 
benefit pension plan for certain executive officers. The amounts and dates of distributions in future periods are dependent upon 
actual retirement dates of eligible officers and other events and factors. The accumulated benefit obligation of the SBP accrued in 
the consolidated balance sheet totaled $3.2 million as of December 31, 2019. 

(11)  We maintain a Voluntary Savings Plan (“VSP”), a nonqualified deferred compensation plan for the benefit of certain executives. 
As of December 31, 2019, VSP related assets totaling $2.4 million were included in other assets with a corresponding amount 
recorded  in other  liabilities.  Elective  distributions  anticipated under  this  plan  are  presented. Future  distributions  are  subject  to 
change for retirement, death, disability, or timing of distribution elections by plan participants. 

(12)  Purchase obligations include authorizations to purchase and binding agreements with vendors relating to facility improvements, 
certain equipment, software, service contracts, and other items for which amounts were not accrued in the consolidated balance 
sheet as of December 31, 2019.  

ABF Freight contributes to multiemployer health, welfare, and pension plans based generally on the time worked by their 
contractual employees, as specified in the collective bargaining agreement and other supporting supplemental agreements 
(see Note I to our consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K). 

Capital Expenditures 

The following table sets forth our historical capital expenditures for the periods indicated below: 

Capital expenditures, gross including notes payable and finance leases  
Less financing from notes payable and finance lease obligations 
Capital expenditures, net of notes payable and finance leases 
Less proceeds from asset sales 

Total capital expenditures, net 

2019 

 Year Ended December 31 
2018 
(in thousands) 

2017 

  $ 

  $ 

 160,684   $ 
 70,372  
 90,312  
 13,490  
 76,822   $ 

 138,008   $ 
 94,016  
 43,992  
 4,256  
 39,736   $ 

 149,951  
 84,170  
 65,781  
 4,279  
 61,502  

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For  2020,  our  total  capital  expenditures,  including  amounts  financed,  are  estimated  to  range  from  $135.0  million  to 
$145.0 million, net of asset sales. These 2020 estimated net capital expenditures include revenue equipment purchases of 
$82.0 million, primarily for our Asset-Based operations. The remainder of 2020 expected capital expenditures includes 
real estate projects, costs of other facility and handling equipment for our Asset-Based operations, including forklifts, and 
technology investments across the enterprise. We have the flexibility to adjust certain planned 2020 capital expenditures 
as business levels dictate. Depreciation and amortization expense, excluding amortization of intangibles, is estimated to 
be  in  a  range  of  $110.0 million  to  $115.0 million  in  2020.  The  amortization  of  intangibles  assets  is  estimated  to  be 
approximately $4.0 million in 2020. 

Other Liquidity Information 

Cash,  cash  equivalents,  and  short-term  investments  totaled  $318.5 million  at  December 31, 2019.  We  generated 
$170.4 million, $255.3 million,  and  $151.9  million  of  operating  cash  flow  during 2019, 2018,  and  2017,  respectively. 
General economic conditions, along with competitive market factors and the related impact on our business, primarily the 
tonnage and pricing levels that the Asset-Based segment receives for its services, could affect our ability to generate cash 
from operations and maintain cash, cash equivalents, and short-term investments on hand as operating costs increase. Our 
revolving  credit  facility  (“Credit  Facility”)  under  our  Third  Amended  and  Restated  Credit  Agreement  (“Credit 
Agreement”) and accounts receivable securitization program provide available sources of liquidity with flexible borrowing 
and  payment  options.  We  had  available  borrowing  capacity  under  our  Credit  Facility  and  our  accounts  receivable 
securitization  program  of  $180.0 million  and  $72.8 million,  respectively,  at  December  31, 2019.  We  believe  these 
agreements provide borrowing capacity options necessary for growth of our businesses. We believe existing cash, cash 
equivalents, short-term investments, cash generated by operations, and amounts available under our Credit Agreement or 
accounts receivable securitization program will be sufficient to meet our liquidity needs, including financing potential 
acquisitions  and  the  repayment  of  amounts  due  under  our  financing  arrangements,  as  disclosed  in  the  Contractual 
Obligations table within this Liquidity and Capital Resources section of MD&A, for the foreseeable future. Notes payable, 
finance leases, and other secured financing may also be used to fund capital expenditures, provided that such arrangements 
are available and the terms are acceptable to us. 

During 2019, we continued to take actions to enhance shareholder value with our quarterly dividend payments and treasury 
stock  purchases.  On  January  28,  2020,  our  Board  of  Directors  declared  a  dividend  of  $0.08  per  share  payable  to 
stockholders of record as of February 11, 2020. We expect to continue to pay quarterly dividends on our common stock in 
the foreseeable future, although there can be no assurance in this regard since future dividends will be at the discretion of 
the  Board  of  Directors  and  are  dependent  upon  our  future  earnings,  capital  requirements,  and  financial  condition; 
contractual restrictions applying to the payment of dividends under our Credit Agreement; and other factors.  

We have a program in place to repurchase our common stock in the open market or in privately negotiated transactions 
(see Note J to the consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K). The 
program has no expiration date but may be terminated at any time at the Board of Directors’ discretion. Repurchases may 
be made using cash reserves or other available sources. During 2019, we purchased 307,005 shares of our common stock 
for an aggregate cost of $9.1 million, leaving $13.2 million available for repurchase under the current buyback program. 

Quarter-to-date through February 21, 2020, the Company had purchased an additional 50,000 shares of its common stock 
for an aggregate cost of $1.2 million, leaving $12.0 million available for repurchase under the current buyback program. 

Our Credit Facility, accounts receivable securitization program, and interest rate swap agreements utilize interest rates 
based on LIBOR. LIBOR is the basic rate of interest used in lending between banks on the London interbank market and 
is widely used as a reference for setting the interest rates on loans globally. In July 2017, the United Kingdom’s Financial 
Conduct Authority (the “FCA”), which regulates LIBOR, announced that it intends to phase out LIBOR by the end of 
2021.  The  Alternative  Reference  Rates  Committee  (the  “ARRC”),  a  steering  committee  comprised  of  private-sector 
entities including large U.S. financial institutions, was jointly convened by the Federal Reserve Board and the Federal 
Reserve Bank of New York to help ensure a successful transition from LIBOR to an alternative reference rate in the United 
States. The ARRC selected the Secured Overnight Financing Rate (the “SOFR”) as its preferred replacement for LIBOR, 
and the Federal Reserve Bank of New York began publishing SOFR rates in April 2018. The SOFR is calculated by the 
Federal  Reserve  Board  based  on  the  interest  rates  banks  charge  one  another  in  the  overnight  market,  typically  called 
repurchase agreements, and is intended to be a broad measure of the cost of borrowing cash overnight collateralized by 
U.S. Treasury securities. 

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In October 2018, the FASB amended ASC Topic 815, Derivatives and Hedging, to permit the SOFR Overnight Index 
Swap (“OIS”) Rate as a U.S. benchmark interest rate. This amendment was effective for us on January 1, 2019 and it did 
not have an impact on our consolidated financial statements. Any changes to the terms of our borrowing arrangements 
which would allow for the use of an alternative to LIBOR in calculating the interest rate under such arrangements are 
anticipated to be effective in 2022 upon our agreement with the lenders as to the replacement reference rate. Our Credit 
Agreement, which was amended and restated during third quarter 2019, provides for the use of an alternate rate of interest 
in accordance with the provisions of the agreement. It is our understanding that replacement of LIBOR with an alternative 
reference in determining the interest rate under our borrowing arrangements will not have a significant impact on our cost 
of borrowing; however, there can be no assurances in this regard, as the new rates resulting from the replacement of LIBOR 
in our borrowing arrangements may not be as favorable to us as those in effect prior to any LIBOR phase-out. 

Financial Instruments 

We have not historically entered into financial instruments for trading purposes, nor have we historically engaged in a 
program for fuel price hedging. No such instruments were outstanding as of December 31, 2019 or 2018. We have interest 
rate  swap  agreements  in  place  which  are  discussed  in  the  Financing  Arrangements  section  of  Liquidity  and  Capital 
Resources. 

Balance Sheet Changes 

Accounts Receivable 
Accounts receivable decreased $14.5 million from December 31, 2018 to December 31, 2019, reflecting lower business 
levels in December 2019 compared to December 2018. 

Goodwill 
Goodwill decreased $20.0 million from December 31, 2018 to December 31, 2019 due to a noncash impairment charge of 
$20.0  million  related  to  the  goodwill  balance  associated  with  the  acquisition  of  truckload  and  truckload-dedicated 
businesses within the ArcBest segment. 

Intangible Assets, Net 
Intangible assets, net of accumulated amortization, decreased $10.1 million from December 31, 2018 to December 31, 
2019, due to amortization of finite-lived intangible assets of $4.2 million in 2019 and a noncash impairment charge of 
$6.0 million related to customer relationship intangible assets associated with the acquisition of the truckload-dedicated 
business within the ArcBest segment. 

Operating Right-of-Use Assets 
The  $68.5  million  increase  in  operating  right-of-use  assets  from  December  31,  2018  to  December  31,  2019  is  due  to 
adoption of Accounting Standards Codification Topic 842, Leases,  (“ASC Topic 842”) effective January 1, 2019, and 
represents the recognition of right-of-use assets from operating lease agreements in our consolidated balance sheet. 

Accrued Expenses  
Accrued expenses decreased $14.4 million from December 31, 2018 to December 31, 2019, primarily due to a decrease in 
certain performance-based incentive plan accruals and lower accrued wages at December 31, 2019 due to the timing of 
payroll accruals, partially offset by an increase in vacation accruals for union employees related, in part, to the restoration 
of a week of vacation under the 2018 ABF NMFA.  

Operating Lease Liabilities  
The  $20.3  million  and  $52.3  million  increases  in  current  and  long-term  operating  lease  liabilities,  respectively,  from 
December 31, 2018 to December 31, 2019, are due to the January 1, 2019 adoption of ASC Topic 842 and represent the 
recognition of liabilities from operating lease agreements in our consolidated balance sheet. 

Pension and Postretirement Liabilities 
The $5.1 million and $11.2 million decreases in current and long-term pension and postretirement liabilities, respectively, 
from December 31, 2018 to December 31, 2019, primarily relate to $7.7 million of cash contributions made to the nonunion 
defined benefit plan in 2019 to fund plan benefit and expense distributions in excess of plan assets during plan termination, 
and a net actuarial gain on our postretirement health benefit plan obligation related to the impact of lower prescription 
drug costs under the plan effective January 1, 2020. 

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Off-Balance Sheet Arrangements 

At December 31, 2019, our off-balance sheet arrangements for purchase obligations totaled $33.7 million, as previously 
discussed in the Contractual Obligations section of Liquidity and Capital Resources. 

We have no investments, loans, or any other known contractual arrangements with unconsolidated special-purpose entities, 
variable interest entities, or financial partnerships and had no outstanding loans with our executive officers or directors. 

INCOME TAXES 

Our effective tax rate was 22.3% of pre-tax income for 2019 and 20.3% for 2018. For 2017, our effective tax benefit rate 
was  15.8%  of  pre-tax  income.  The  difference  between  our  effective  rate  and  the  federal  statutory  rate  for  2019  was 
impacted by the passage of The Further Consolidated Appropriations Act, 2020 in December 2019, which retroactively 
reinstated the alternative fuel tax credit that previously expired on December 31, 2017, for 2018 and 2019 and extended it 
through December 31, 2020. As a result, in the fourth quarter of 2019, we recognized alternative tax fuel credits for 2018 
and 2019 totaling $2.3 million. The rate for 2019 was also impacted by the recognition of $1.4 million of federal research 
and development tax credits for tax years 2015 through 2018 based on a comprehensive and complex evaluation. The 
difference between our effective rate and the federal statutory rate for 2018 and 2017 primarily results from the impact of 
the Tax Cuts and Jobs Act, as discussed below. Additionally, a portion of the difference for 2019, 2018 and 2017 results 
from state income taxes, the effect of changes in the cash surrender value of life insurance, life insurance proceeds, non-
deductible  expenses,  and  the  settlement  of  share-based  payment  awards.  The  rate  for  2018  was  also  impacted  by  the 
February 2018 passage of the Bipartisan Budget Act of 2018 which retroactively reinstated the alternative fuel tax credit 
that had previously expired on December 31, 2016. The alternative fuel tax credit was reinstated through December 31, 
2017, and the $1.2 million credit which related to 2017 was recognized in the first quarter of 2018.  

On December 22, 2017, H.R. 1/Public Law 115-97 which includes tax legislation titled Tax Cuts and Jobs Act (the “Tax 
Reform Act”) was signed into law. Effective January 1, 2018, the Tax Reform Act reduced the U.S. federal corporate tax 
rate from 35% to 21%. Due to the fact that our fiscal tax year which ended February 28, 2018 included the effective date 
of the rate change under the Tax Reform Act, we were required to calculate taxes by applying a blended rate to the taxable 
income for the tax year ended February 28, 2018. The blended rate is calculated based on the ratio of days in the fiscal tax 
year prior to and after the effective date of the rate change. In computing total tax expense for the twelve months ended 
December 31, 2017, we applied the 35.0% federal statutory rate to the two months ended February 28, 2017, and applied 
a federal blended rate of 32.74% to the ten months ended December 31, 2017. In computing total tax expense for the 
twelve  months  ended  December  31,  2018,  we  applied  a  federal  blended  rate  of  32.74%  to  the  two  months  ended 
February 28, 2018, and applied the 21.0% federal statutory rate to the ten months ended December 31, 2018. As a result 
of the Tax Reform Act, we realized a current tax benefit of $0.1 million and $1.3 million at December 31, 2018 and 2017, 
respectively. 

At December 31, 2017, we remeasured deferred tax assets and liabilities based on the rate at which they were expected to 
reverse  in  the  future,  taking  into  account  the  Tax  Reform  Act.  Existing  deferred  tax  assets  and  liabilities  at 
December 31, 2017 that were reasonably estimated to reverse in the tax year ending February 28, 2018 were remeasured 
at a federal blended rate of 32.74%. Existing deferred tax assets and liabilities at December 31, 2017 that were reasonably 
estimated to reverse after the tax year ending February 28, 2018 were remeasured at the 21.0% federal statutory rate. As a 
result, a provisional deferred tax benefit of $24.5 million was recognized at December 31, 2017. In 2018, a reduction of 
net deferred income tax liabilities was recognized related to the reversal of temporary differences through our tax year end 
of February 28, 2018, resulting in a tax benefit in continuing operations of $3.8 million.  

As of December 31, 2018, the accounting for the income tax effects of the Tax Reform Act was complete and all amounts 
recorded  were  considered  final.  Additionally,  through  December  31,  2019,  we  have  determined  that  we  will  not  be 
significantly impacted by the one-time transition tax on earnings of foreign subsidiaries, the tax on global intangible low-
taxed income, or the tax on base erosion payments, which were other provisions of the Tax Reform Act.  

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For 2020, our U.S. statutory tax rate is 21.0%, under current law. Our average state tax rate, net of the associated federal 
deduction, is approximately 5%. However, various factors, including the amount of pre-tax income as well as benefits or 
deficiencies recognized in the income statement upon settlement of share-based payment awards, may cause our full year 
2020 effective tax rate to vary significantly from the statutory rate. Due to the impact of non-deductible expenses, lower 
levels of pre-tax income result in a higher tax rate on income and a lower benefit rate on losses. As pre-tax income or pre-
tax losses increase, the impact of non-deductible expenses on the overall rate declines.  

At December 31, 2019, we had net deferred tax liabilities after valuation allowances of $58.5 million. Valuation allowances 
for  deferred  tax  assets  totaled  $0.7  million,  $0.1  million,  and  $0.8 million  at  December  31,  2019,  2018,  and  2017, 
respectively. The valuation allowance at December 31, 2017 included $0.7 million related to certain state net operating 
loss carryforwards set to expire in 5 years. Due to tax-planning strategies that included decreased state tax depreciation 
and other available actions, state taxable income was generated for 2018, and a portion of the state net operating loss 
carryforwards for which the valuation allowance was established were utilized. In addition, management concluded, based 
on available evidence, that it was more likely than not that remaining net operating losses would be utilized, and, therefore, 
the remaining valuation allowance of $0.7 million was reversed in 2018. In 2019, the $0.1 million valuation allowance for 
certain state contributions carryforwards was reversed, due to the utilization of a significant portion of the carryforward in 
2019 and management’s conclusion that the remaining carryforward would be utilized. As the Canadian tax rate is now 
higher than the U.S. tax rate, it is unlikely that foreign tax credit carryforwards will be useable, as U.S. taxes paid will be 
at a lower rate than the tax rates in Canada. Thus, the foreign tax credit carryover of $0.5 million at December 31, 2019 
and  $0.2  million  at  December  31, 2018  were  fully  reserved,  resulting  in  a  valuation  allowance  of  $0.7 million  at 
December 31, 2019. The need for additional valuation allowances is continually monitored by management.   

At December 31, 2019, 2018, and 2017, we had reserves for uncertain tax positions totaling of $0.9 million, 1.0 million, 
and less than $0.1 million, respectively. A $0.7 million reserve for uncertain tax positions as of December 31, 2016 was 
related to certain credits taken on amended federal returns. The statute of limitations for the federal return on which these 
credits were claimed expired in the fourth quarter of 2017, and the reserve was removed at December 31, 2017. We also 
had a reserve for uncertain tax positions of less than $0.1 million at December 31, 2017 related to credits taken on a federal 
return. The statute of limitations for the federal return on which these credits were claimed expired in the fourth quarter of 
2019,  and  the  reserve  was  removed  at  December 31, 2019.  We  established  a  reserve  for  uncertain  tax  positions  of 
$0.9 million at December 31, 2018 as a result of certain credits taken on amended federal returns. The statute of limitations 
for the federal return on which these credits were claimed expires in the first quarter of 2020. 

Financial  reporting  income  differs  significantly  from  taxable  income  because  of  items  such  as  bonus  or  accelerated 
depreciation  for  tax  purposes,  pension  accounting  rules,  and  a  significant  number  of  liabilities  such  as  vacation  pay, 
workers’ compensation reserves, and other liabilities, which, for tax purposes, are generally deductible only when paid. 
For the years ended December 31, 2019, 2018 and 2017, financial reporting income exceeded taxable income.  

We made $28.1 million of federal, state, and foreign tax payments during the year ended December 31, 2019 and received 
refunds of $13.1 million of federal, state, and foreign taxes that were paid in prior years.  

Management expects the cash outlays for income taxes will be less than reported income tax expense in 2020 due primarily 
to the effect of 100% expensing of qualified depreciable assets in 2019 through 2022 as allowed under the Tax Reform 
Act. However, in the event we were to become unprofitable, provisions of the Tax Reform Act eliminating net operating 
loss carrybacks for 2018 and subsequent years would have an adverse impact on liquidity and financial condition. 

CRITICAL ACCOUNTING POLICIES 

The  preparation  of  financial  statements  in  conformity  with  GAAP  requires  management  to  make  estimates  and 
assumptions that affect the amounts reported in the financial statements and accompanying notes. Estimates are based on 
prior experience and other assumptions that management considers reasonable in our circumstances. Actual results could 
differ from those estimates under different assumptions or conditions, which would affect the related amounts reported in 
the financial statements. 

The accounting policies that are “critical” to understanding our financial condition and results of operations and that require 
management to make the most difficult judgments are described as follows. 

61 

 
 
 
 
 
 
 
 
 
 
Revenue Recognition 
On January 1, 2018, we adopted ASC Topic 606, Revenue from Contracts with Customers, (“ASC Topic 606”) which 
provides a single comprehensive revenue recognition model for all contracts with customers and contains principles to 
apply to determine the measurement of revenue and the timing of when it is recognized. We adopted ASC Topic 606 using 
the modified retrospective method applied to those contracts which were not completed as of January 1, 2018. Results for 
reporting periods beginning after January 1, 2018 are presented under ASC Topic 606, while prior period amounts are not 
adjusted and continue to be reported in accordance with the Company’s historic method of accounting under ASC Topic 
605, Revenue Recognition. Prior to the adoption of ASC Topic 606, ArcBest segment revenue was recognized based on 
the delivery of the shipment to the customer-designated location. 

Revenues are recognized when or as control of the promised services is transferred to our customers, in an amount that 
reflects  the  consideration  we expect  to  be  entitled  to  in  exchange  for  those  services.  Our  performance  obligations  are 
primarily  satisfied  upon  final  delivery  of  the  freight  to  the  specified  destination.  Revenue  is  recognized  based  on  the 
relative transit time in each reporting period with expenses recognized as incurred using a bill-by-bill analysis or standard 
delivery  times  to  establish  estimates  of  revenue  in  transit  for  recognition  in  the  appropriate  period.  This  methodology 
utilizes  the  approximate  location  of  the  shipment  in  the  delivery  process  to  determine  the  revenue  to  recognize,  and 
management believes it to be a reliable method.  

Certain contracts may provide for volume-based or other discounts which are accounted for as variable consideration. We 
estimate  these  amounts  based  on  the  expected  discounts  earned  by  customers  and  revenue  is  recognized  using  these 
estimates.  Revenue  adjustments  may  also  occur  due  to  rating  or  other  billing  adjustments.  We  estimate  revenue 
adjustments based on historical information and revenue is recognized accordingly at the time of shipment. We believe 
that actual amounts will not vary significantly from estimates of variable consideration.  

Revenue,  purchased  transportation  expense,  and  third-party  service  expenses  are  reported  on  a  gross  basis  for  certain 
shipments and services where we utilize a third-party carrier for pickup, linehaul, delivery of freight, or performance of 
services but remain primarily responsible for fulfilling delivery to the customer and maintains discretion in setting the 
price for the services. Purchased transportation expense is recognized as incurred. 

For  our  FleetNet  segment,  service  fee revenue  is  recognized  upon response  to  the  service  event  and  repair  revenue  is 
recognized upon completion of the service by third-party vendors. Revenue and expense from repair and maintenance 
services performed by third-party vendors are reported on a gross basis as FleetNet controls the services prior to transfer 
to the customer and remains primarily responsible to the customer for completion of the services. 

We  record  deferred  revenue  when  cash  payments  are  received  or  due  in  advance  of  performance  under  the  contract. 
Deferred  revenues  totaled  $0.5  million  at  December  31,  2019  and  2018  and  are  recorded  in  accrued  expenses  in  the 
consolidated balance sheet. 

Payment  terms  with  customers  may  vary  depending  on  the  service  provided,  location  or  specific  agreement  with  the 
customer. The time between invoicing and when payment is due is not significant. For certain services, we require payment 
before the services are delivered to the customer. 

We expense sales commissions when incurred because the amortization period is one year or less. 

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Receivable Allowance  
We estimate our allowance for doubtful accounts based on historical write-offs, as well as trends and factors surrounding 
the credit risk of specific customers. In order to gather information regarding these trends and factors, we perform ongoing 
credit evaluations of our customers. The allowance for revenue adjustments is an estimate based on historical revenue 
adjustments and current information regarding trends and business changes. Actual write-offs or adjustments could differ 
from  the  allowance  estimates  due  to  a  number  of  factors.  These  factors  include  unanticipated  changes  in  the  overall 
economic environment or factors and risks surrounding a particular customer. We continually update the history we use 
to  make  these  estimates  so  as  to  reflect  the  most  recent  trends,  factors,  and  other  information  available.  Management 
believes  this  methodology  to  be  reliable  in  estimating  the  allowances  for  doubtful  accounts  and  revenue  adjustments 
(collectively  our  receivable  allowance).  Accounts  receivable  are  written  off  when  the  accounts  are  turned  over  to  a 
collection agency or when the accounts are determined to be uncollectible. Actual write-offs and adjustments are charged 
against the allowances for doubtful accounts and revenue adjustments. A 10% increase in the estimate of allowances for 
doubtful accounts and revenue adjustments would have decreased 2019 operating income by $0.5 million on a pre-tax 
basis. 

Impairment Assessment of Long-Lived Assets 
We review our long-lived assets, including property, plant and equipment and capitalized software, which are held and 
used in our operations, for impairment whenever events or changes in circumstances indicate that the carrying amount of 
the asset may not be recoverable. If such an event or change in circumstances is present, we will estimate the undiscounted 
future cash flows expected to result from the use of the asset and its eventual disposition. If the sum of the undiscounted 
future  cash  flows  is  less  than  the  carrying  amount  of  the  related  assets,  we  will  recognize  an  impairment  loss.  The 
evaluation of future cash flows requires management’s judgment and the use of estimates and assumptions. Assumptions 
require considerable judgment because changes in broad economic factors and industry factors can result in variable and 
volatile values. Economic factors and the industry environment were considered in assessing recoverability of long-lived 
assets, including revenue equipment (primarily tractors and trailers used in our Asset-Based operations and trailers used 
in our expedite and truckload-dedicated operations). Our strict equipment maintenance schedules have served to mitigate 
declines in the value of revenue equipment.  

During  2019,  it  was  determined  that  the  estimated  undiscounted  future  cash  flows  expected  from  the  asset  group 
established with the acquisition of our truckload-dedicated business did not support the recorded value of the assets. As a 
result, the Company recorded a noncash impairment charge of $6.5 million, which was recognized in “Asset impairment” 
within the ArcBest segment operating expenses for the year ended December 31, 2019 to record the asset group at fair 
value.  Approximately  $6.0  million  of  the  impairment  was  related  to  customer  relationships  which  are  reported  in 
“Intangible Assets, net” in the consolidated balance sheet and an additional $0.5 million was related to revenue equipment. 

Income Tax Provision and Valuation Allowances on Deferred Tax Assets 
Management  applies  considerable  judgment  in  estimating  the  consolidated  income  tax  provision,  including  valuation 
allowances on deferred tax assets. The valuation allowance for deferred tax assets is determined by evaluating whether it 
is more likely than not that the benefits of deferred tax assets will be realized through future reversal of existing taxable 
temporary differences, taxable income in carryback years in jurisdictions where carrybacks are available, projected future 
taxable income, or tax-planning strategies. Uncertain tax positions, which also require significant judgment, are measured 
to determine the amounts to be recognized in the financial statements. The income tax provision and valuation allowances 
are further complicated by complex rules administered in multiple jurisdictions, including U.S. federal, state, and foreign 
governments. 

Goodwill and Intangible Assets 
Effective  January  1,  2018,  we  early  adopted  an  amendment  to  ASC  Topic  350,  Intangibles  –  Goodwill  and  Other, 
Simplifying the Test of Goodwill Impairment, which removes Step 2 of the goodwill impairment test. The adoption of the 
amendment did not have an impact on our consolidated financial statements for the year ended December 31, 2018. 

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As of December 31, 2019, goodwill totaled $88.3 million, of which $87.7 million is related to acquisitions in the ArcBest 
segment. Goodwill is recorded as the excess of an acquired entity’s purchase price over the value of the amounts assigned 
to identifiable assets acquired and liabilities assumed. Goodwill is not amortized, but rather is evaluated for impairment 
annually or more frequently if indicators of impairment exist. Our annual impairment testing is performed as of October 1. 
The annual impairment testing on the goodwill balances was performed as of October 1, 2019, and it was determined that 
the recorded balances of the domestic freight transportation reporting unit, included within the ArcBest segment, exceeded 
the  estimated  fair  value  of  the  reporting  unit.  As  a  result,  we  recorded  a  noncash  goodwill  impairment  charge  of 
$20.0 million, which was recognized in “Asset impairment” within the ArcBest segment operating expenses for the year 
ended December 31, 2019. As further discussed below, the impairment resulted primarily from underperformance of the 
Asset-Light truckload and truckload-dedicated businesses within the domestic freight transportation reporting unit of the 
ArcBest segment during 2019. The goodwill balances for each of the other reporting units were assessed qualitatively and 
it was determined that it was more likely than not that there was no impairment of goodwill as of the assessment date.  

Our  measurement  of  goodwill  impairment  involves  a  comparison  of  the  estimated  fair value  of  a  reporting  unit  to  its 
carrying value. Fair value is derived using a combination of valuation methods, including earnings before interest, taxes, 
depreciation, and amortization (“EBITDA”) and revenue multiples (market approach) and the present value of discounted 
cash flows (income approach). For annual and interim impairment tests, we are required to record an impairment charge, 
if any, by the amount a reporting unit’s fair value is exceeded by the carrying value of the reporting unit, limited to the 
carrying value of goodwill included in the reporting unit.  

The  evaluation of goodwill  impairment requires management’s  judgment  and  the use  of  estimates  and  assumptions  to 
determine  the  fair  value  of  the  reporting  unit. Assumptions  require  considerable  judgment  because  changes  in  broad 
economic  factors  and  industry  factors  can  result  in  variable  and  volatile  fair  values.  Changes  in  key  estimates  and 
assumptions that impact the fair value of the operations could materially affect the impairment analysis. 

The fair value estimated for this evaluation is derived with the assistance of a third-party valuation firm and utilizing a 
combination of valuation methods, including EBITDA and revenue multiples (market approach) and the present value of 
discounted  cash  flows  (income  approach).  Incorporation  of  the  two  methods  into  the  impairment  test  supported  the 
reasonableness of conclusions reached. With the assistance of the valuation firm, we incorporated EBITDA and revenue 
multiples that were observed for recent acquisitions and those of publicly traded companies which have similar operations. 
For the 2019 annual impairment tests of goodwill, market data suggests comparable companies are valued in the 0.4 to 
1.2 times revenue range and in the 7.4 to 12.3 times EBITDA range. The discounted cash flow models utilized in the 
income approach incorporate discount rates, terminal multiples, and projections of future revenue, operating margins, and 
net  capital  expenditures. The  projections  used  have  changed  over  time  based  on  historical  performance  and  changing 
business conditions. Assumptions with respect to rates used to discount cash flows are dependent upon market interest 
rates and the cost of capital for us and the industry at a point in time. We include a cash flow period of five years with a 
terminal value in the income approach and an annual revenue growth rate assumption that is generally consistent with 
average historical trends. Changes in cash flow assumptions or other factors that negatively impact the fair value of the 
operations would influence the evaluation and could lead to additional impairment charges in the future. 

Our consolidated goodwill balance is primarily related to acquisitions in the ArcBest segment which are included in the 
domestic freight transportation reporting unit for goodwill impairment testing, including the expedite freight transportation 
services  we  offer  under  the  Panther  Premium  Logistics  brand  and  certain  of our Asset-Light  truckload  and  truckload-
dedicated  businesses.  We  acquired  the  privately-owned  truckload  brokerage operations  of  Smart  Lines  Transportation 
Group, LLC and Bear Transportation Services, L.P. in January 2015 and December 2015, respectively. In September 2016, 
we acquired Logistics & Distribution Services, LLC, a privately-owned logistics and distribution firm with a focus on 
asset-light dedicated truckload business. The acquired truckload and truckload-dedicated businesses, which became part 
of  our  ArcBest  segment,  contributed  significant  incremental  shipment  and  revenue  growth  in  their  respective  year  of 
acquisition  and  in  the  year  immediately  following  the  acquisition.  However,  our  Asset-Light  truckload  and  truckload-
dedicated shipment levels and revenue per shipment metrics have subsequently declined. We believe the shipment and 
pricing trends we experienced in our Asset-Light truckload and truckload-dedicated businesses during 2019 were driven 
by freight market conditions, including the impact of increased available capacity in the truckload spot market and, in part, 
by enhanced visibility of shippers’ options for capacity.  

64 

 
 
 
 
 
Operating  margins  for  the  truckload  and  truckload-dedicated  businesses  within  the  domestic  freight  transportation 
reporting  unit  have  also  declined  in  recent  years,  as  increased  purchased  transportation  costs  outpaced  the  growth  in 
revenues during 2017 and 2018, and then during the market environment of excess truckload capacity in 2019, reductions 
in revenues outpaced the corresponding decline in purchased transportation expense. During 2019, we also experienced 
elevated costs within the domestic freight transportation reporting unit associated with long-term strategic development of 
our owner-operator fleet and contract carrier capacity, as well as higher insurance costs which we project to continue in 
future years. The impairment of a portion of the goodwill balance related to the domestic freight transportation reporting 
unit  resulted  from  our  analysis  of  recent  Asset-Light  truckload  and  truckload-dedicated  shipment  levels,  pricing,  and 
operating costs and extending those near-term factors to the forecast assumptions utilized in the annual revenue growth 
and cash flow assumptions for our annual goodwill impairment testing. Current economic conditions, including lack of 
growth in the industrial and manufacturing sectors, uncertainty surrounding trade, and higher customer inventory levels, 
contributed to uncertainty on projected shipment levels for purposes of these accounting assessments. 

Our indefinite-lived intangible asset, which is the Panther trade name, totaled $32.3 million as of December 31, 2019. 
Indefinite-lived intangible assets are not amortized but rather are evaluated for impairment annually or more frequently if 
indicators of impairment exist. If the carrying amount of the intangible asset exceeds its fair value, an impairment loss 
shall be recognized in an amount equal to that excess. The annual impairment testing on the indefinite-lived intangible 
asset was performed as of October 1, 2019, and it was determined that the fair value of the Panther trade name was greater 
than the recorded balance.  

The  Panther  trade  name  valuation  model  utilizes  the  relief  from  royalty  method,  whereby  the  value  is  determined  by 
calculating the after-tax cost savings associated with owning the trade name and, therefore, not having to pay royalties for 
its use for the remainder of its estimated useful life. The evaluation of intangible asset impairment requires management’s 
judgment and the use of estimates and assumptions to determine the fair value of the indefinite-lived intangible assets. 
Assumptions require considerable judgment because changes in broad economic factors and industry factors can result in 
variable  and  volatile  fair  values.  Changes  in  key  estimates  and  assumptions  that  impact  the  operations  and  resulting 
revenues, royalty rates, and discount rates could materially affect the intangible asset impairment analysis. 

Our finite-lived intangible assets consist primarily of customer relationship intangible assets and are amortized over their 
respective  estimated  useful  lives.  Finite-lived  intangible  assets  are  also  evaluated  for  impairment  whenever  events  or 
changes  in  circumstances  indicate  that  the  carrying value may  not  be  recoverable.  In  reviewing  finite-lived  intangible 
assets for impairment, the carrying amount of the asset or asset group is compared to the estimated undiscounted future 
cash flows expected from the use of the asset and its eventual disposition. If such cash flows are not sufficient to support 
the recorded value, an impairment loss to reduce the carrying value of the asset to its estimated fair value will be recognized 
in operating income.  

Considering the analysis of truckload and truckload-dedicated shipment levels, pricing, and operating costs previously 
discussed for our annual goodwill impairment testing, it was determined that potential impairment indicators existed and 
an impairment test of the asset groups, including our finite-lived intangible assets was performed as of October 1, 2019. It 
was  determined  that  the  estimated  undiscounted  future  cash  flows  expected  from  the  asset  group  associated  with  the 
acquisition of our truckload-dedicated business did not support the recorded value of the related asset group. As a result, 
the Company recorded a noncash impairment charge of $6.5 million, which was recognized in “Asset impairment” within 
the ArcBest  segment  operating  expenses  for  the  year  ended  December  31,  2019. Approximately  $6.0  million  of  the 
impairment was related to customer relationships which are reported in “Intangible Assets, net” in the consolidated balance 
sheet and an additional $0.5 million was related to revenue equipment. Subsequent to the impairment charge, finite-lived 
intangible assets totaled $26.5 million net of accumulated amortization as of December 31, 2019. 

In its impairment assessment of goodwill and intangible assets, management also considered the total market capitalization, 
which  was  noted  to  decrease  from  the  prior  year  assessment  date.  The  decrease  in  our  market  capitalization  as  of 
October 1, 2019 is believed to be attributable to a decline in operating results, general market conditions, and the general 
state  of  the  freight  market. We  believe  the  decrease  in  total  market  capitalization  provides  additional  support  for  the 
impairment of our goodwill and intangible asset values, as previously discussed. 

65 

 
 
 
 
 
 
Nonunion Defined Benefit Pension Expense 
In  June 2013,  we  amended  our  nonunion  defined benefit pension  plan,  which  covered substantially  all  noncontractual 
employees hired before January 1, 2006, to freeze, as of July 1, 2013, the participants’ final average compensation and 
years of credited service upon which the benefits are generally based. In November 2017, an amendment was executed to 
terminate the nonunion defined benefit pension plan with a termination date of December 31, 2017. In September 2018, 
the plan received a favorable determination letter from the IRS regarding qualification of the plan termination. Following 
receipt of the determination letter, the plan’s actuarial assumptions were updated to remeasure the benefit obligation on a 
plan termination basis, including assumptions for participant benefit elections, rate of return, and discount rates, including 
the  annuity  contract  interest  rate.  Benefit  election  forms  were  provided  to  plan  participants  and  they  had  an  election 
window  during  the  fourth  quarter  of  2018  in  which  they  could  choose  any  form  of  payment  allowed  by  the  plan  for 
immediate commencement of payment or defer payment until a later date. The plan began distributing immediate lump 
sum  benefit payments  related  to  the plan  termination  in fourth  quarter 2018  and  continued  making  these distributions 
through  third  quarter  2019.  Termination  of  the  nonunion  defined  benefit  plan  (as  further  discussed  in  Note  I  to  our 
consolidated financial statements included in Part II, Item 8 of this Annual Report on Form 10-K) was completed in 2019 
and the plan was liquidated as of December 31, 2019.  

Prior to completing the termination of the nonunion defined benefit pension plan, nonunion pension expense and liability 
were estimated based upon a number of assumptions and using the services of a third-party actuary. The assumptions with 
the greatest impact on expense were the rate used to discount the plan’s obligations, the expected return on plan assets, 
and, for pension termination assumptions, participant benefit election assumptions and the annuity contract interest rate. 
The assumptions used directly impacted the net periodic benefit cost for a particular year. An actuarial gain or loss resulted 
when actual experience varied from the assumptions or when there were changes in actuarial assumptions. Actuarial gains 
and losses were not included in net periodic benefit cost in the period when they arose but were recognized as a component 
of other comprehensive income or loss and subsequently amortized as a component of net periodic benefit cost over the 
average remaining service period of the active plan participants beginning in the following year. A corridor approach was 
not  used  for  determining  amounts  to  be  amortized.  We  recorded  quarterly  pension  settlement  expense  related  to  the 
nonunion defined benefit pension plan when qualifying distributions determined to be settlements were expected to exceed 
the estimated total annual interest cost of the plan.  

Assumptions  used  to  determine  net  periodic  benefit  cost  for  the  nonunion  benefit  pension  plan  for  the  year  ended 
December 31, 2019 were as follows: 

Discount rate(1) 
Expected return on plan assets(2) 
Annuity contract interest rate(3) 

 3.9 % 
 1.4 % 
 3.4 % 

(1)  The  discount  rate  presented  was  determined  at  December 31,  2018  and  used  to  calculate  first  quarter  2019  nonunion  pension 
expense, and the short-term discount rate determined upon quarterly settlements in 2019 of 3.8% and 3.7% was used to calculate 
the expense for the second and third quarter of 2019, respectively. 

(2)  Plan related expenses are paid from plan assets held in trust and, accordingly, the expected return on plan assets is stated net of 
these estimated expenses. The expected return on plan assets presented was used to determine nonunion pension expense for first 
quarter 2019, and a 0.0% expected return on plan assets was used to determine nonunion pension expense for the second and third 
quarters of 2019. 

(3)  The annuity contract interest rate presented was determined at December 31, 2018 and used to calculate first quarter 2019 nonunion 
pension expense. The annuity contract interest rate determined upon quarterly settlements in 2019 of 3.3% and 3.1% was used to 
calculate the expense for the second and third quarter of 2019, respectively. 

Prior to updating actuarial assumptions on a plan termination basis, the discount rate was determined by matching projected 
cash distributions with the appropriate high-quality corporate bond yields in a yield curve analysis to arrive at a single 
weighted-average rate used to discount the estimated future benefit payments to their present value. For plan termination 
assumptions, we utilized a short-term discount rate which represents the Company’s current borrowing rate.  

66 

 
 
  
 
 
 
  
  
  
 
 
 
 
The expected rate of return on plan assets was established by considering the historical and expected returns for the plan’s 
current investment mix. To fund lump sum benefit distributions which began in fourth quarter 2018 and in anticipation of 
distributing the remainder of nonunion defined benefit pension plan assets during 2019, the plan began liquidating its fixed 
income securities held in trust during fourth quarter 2018. At December 31, 2018, our nonunion defined benefit pension 
plan assets included mutual fund investments in cash equivalents and income securities totaling $26.6 million which were 
reported at fair value based on quoted market prices (i.e., classified as Level 1 investments in the fair value hierarchy). 
There were no assets remaining in the plan as of December 31, 2019. 

For remeasurement of the nonunion pension plan benefit obligation at December 31, 2018, the actuarial calculations for 
the annuity contract obligation utilized an annuity contract interest rate based on current published rates and included an 
assumption that, when benefits are payable in the future, 50% of remaining plan participants would elect a single life 
annuity form of payment and 50% would elect a lump-sum form of payment, commencing at the earliest age in which 
there is no actuarial reduction of the participants’ benefits under the terms of the plan. The plan incurred a $0.3 million 
actuarial  loss  during  2019  resulting  from  differences  in  plan  termination  assumptions,  including  the  annuity  contract 
assumptions,  and  the  actual  amounts  required  to  purchase  the  nonparticipating  annuity  contracts  and  to  transfer  the 
remaining benefit obligations to the PBGC. This actuarial loss increased the pension settlement expense recognized in 
2019 by the same amount. 

Insurance Reserves 
We are self-insured up to certain limits for workers’ compensation and certain third-party casualty claims. For 2019 and 
2018, our self-insurance limits are effectively $1.0 million for each workers’ compensation loss and generally $1.0 million 
for  each  third-party  casualty  loss.  Certain  of  our  subsidiaries  have  lower  deductibles  on  their  insurance  for  workers’ 
compensation and third-party casualty claims. Workers’ compensation and third-party casualty claims liabilities, which 
are reported in accrued expenses, totaled $101.6 million and $96.7 million at December 31, 2019 and 2018, respectively. 
We do not discount our claims liabilities. 

Liabilities  for  self-insured  workers’  compensation  and  third-party  casualty  claims  are  based  on  the  case-basis  reserve 
amounts plus an estimate of loss development and incurred but not reported (“IBNR”) claims, which is developed from 
an independent actuarial analysis. The process of determining reserve requirements utilizes historical trends and involves 
an evaluation of claim frequency and severity, claims management, and other factors. Case reserves established in prior 
years  are  evaluated  as  loss  experience  develops  and  new  information  becomes  available.  Adjustments  to  previously 
estimated case reserves are reflected in financial results in the periods in which they are made. Aggregate reserves represent 
the best estimate of the costs of claims incurred, and it is possible that the ultimate liability may differ significantly from 
such estimates, as a result of a number of factors, including increases in medical costs and other case-specific factors. A 
10%  increase  in  the  estimate  of  IBNR  would  increase  total  2019  expense  for  workers’  compensation  and  third-party 
casualty  claims  by  approximately  $4.6  million.  The  actual  claims  payments  are  charged  against  our  accrued  claims 
liabilities which have been reasonable with respect to the estimates of the related claims. 

RECENT ACCOUNTING PRONOUNCEMENTS 

New accounting rules and disclosure requirements can significantly impact our reported results and the comparability of 
financial  statements.  Accounting  pronouncements  which  have  been  issued  but  are  not  yet  effective  for  our  financial 
statements are disclosed in Note B to our consolidated financial statements in Part II, Item 8 of this Annual Report on 
Form 10-K.  

67 

 
 
 
 
 
 
 
ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

We  are  exposed  to  market  risk  from  changes  in  certain  interest  rates,  prices  of  diesel  fuel,  prices  of  equity  and  debt 
securities, and foreign currency exchange rates. These market risks arise in the normal course of business, as we do not 
engage in speculative trading activities. 

Interest Rate Risk 

At December 31, 2019 and 2018, cash, cash equivalents, and short-term investments subject to fluctuations in interest rates 
totaled $318.5 million and $297.0 million, respectively. The weighted-average yield on cash, cash equivalents, and short-
term investments was 2.3% in 2019 and 1.7% in 2018. Interest income was $6.5 million, $3.9 million, and $1.3 million in 
2019, 2018, and 2017, respectively. 

Under our Credit Agreement, as further described in Note G to our consolidated financial statements included in Part II, 
Item 8 of this Annual Report on Form 10-K, we have a Credit Facility which had an initial maximum credit amount of 
$250.0 million, including a swing line facility in the aggregate amount of up to $25.0 million and a letter of credit sub-
facility providing for the issuance of letters of credit up to an aggregate amount of $20.0 million. The Credit Facility allows 
us to request additional revolving commitments or incremental term loans thereunder up to an aggregate additional amount 
of $125.0 million, subject to certain additional conditions as provided in the Credit Agreement. As of December 31, 2019, 
$70.0 million was borrowed under the Credit Facility. Principal payments under the Credit Facility are due upon maturity 
of the facility on October 1, 2024; however, borrowings may be repaid at our discretion in whole or in part at any time, 
without penalty, subject to required notice periods and compliance with minimum prepayment amounts. Borrowings under 
the Credit Agreement can either be, at our election: (i) at the Alternate Base Rate (as defined in the Credit Agreement) 
plus a spread; or (ii) at the Eurodollar Rate (as defined in the Credit Agreement) plus a spread. The applicable spread is 
dependent upon our Adjusted Leverage Ratio (as defined in the Credit Agreement). 

We have an interest rate swap agreement with a $50.0 million notional amount that matured on January 2, 2020 and an 
additional interest rate swap agreement with a $50.0 million notional amount that began on January 2, 2020 and will mature 
on June 30, 2022. The interest rate swap agreements require us to pay interest of 1.85% through January 2, 2020 and 1.99% 
from January 2, 2020 through June 30, 2022 to the counterparty in exchange for receipts of one-month LIBOR interest 
payments, and effectively converts $50.0 million of borrowings under the Credit Facility to fixed-rate debt with a per 
annum rate of 2.98% through January 2, 2020 and 3.12% from January 2, 2020 through June 30, 2022 assuming the margin 
currently  in  effect  on  the  Credit  Facility  as  of  December  31,  2019.  The  remaining  $20.0  million  of  revolving  credit 
borrowings under the Credit Facility are exposed to changes in market interest rates (LIBOR). 

We  have  an  accounts  receivable  securitization  program,  which  matures  October 1, 2021.  The  program  provides  cash 
proceeds of $125.0 million and has an accordion feature allowing us to request additional borrowings up to $25.0 million, 
subject to certain conditions. Under this program, certain of our subsidiaries continuously sell a designated pool of trade 
accounts  receivables  to  a  wholly  owned  subsidiary  which,  in  turn,  may  borrow  funds  on  a  revolving  basis.  As  of 
December 31, 2019, $40.0 million was borrowed under the program. Borrowings under the facility bear interest based on 
LIBOR, plus a margin, and an annual facility fee, and are considered to be priced at market for debt instruments having 
similar terms and collateral requirements. We are required to make monthly interest payments, with remaining principal 
outstanding due upon the maturity of the borrowing on October 1, 2021. Our accounts receivable securitization program 
is further described in Note G to our consolidated financial statements included in Part II, Item 8 of this Annual Report on 
Form 10-K. 

We also have notes payable arrangements to finance the purchase of certain revenue equipment, other equipment, and 
software as disclosed in Note G to our consolidated financial statements included in Part II, Item 8 of this Annual Report 
on Form 10-K. The promissory notes specify the terms of the agreements, including monthly payments which are not 
subject to interest rate changes. However, we could enter into additional notes payable arrangements that will be impacted 
by changes in interest rates until the transactions are finalized. 

68 

 
 
 
 
 
 
 
 
 
The following table provides information about our Credit Facility, interest rate swap, accounts receivable securitization 
program, and notes payable obligations as of December 31, 2019 and 2018. The table presents future principal cash flows 
and related weighted-average interest rates by contractual maturity dates. The fair value of the variable rate debt obligations 
approximate the amounts recorded in the consolidated balance sheets at December 31, 2019 and 2018. Fair value of the 
notes  payable  was  determined  using  a  present  value  income  approach  based  on  quoted  interest  rates  from  lending 
institutions with which we would enter into similar transactions. The Credit Facility and accounts receivable securitization 
program borrowings currently carry a variable interest rate based on LIBOR, plus a margin, that is considered to be priced 
at market for debt instruments having similar terms and collateral requirements. Interest rates for the contractual maturity 
dates of our variable rate debt and interest rate swap are based on the LIBOR swap curve, plus the anticipated applicable 
margin. 

Contractual Maturity Date 
 Year Ended December 31 

2020 

2021 

2022 

2023 

2024 

  Thereafter   

Total 

(in thousands, except interest rates) 

December 31 

2019 

    Fair 
  Value 

2018 

    Fair 
  Value 

  Total 

(in thousands) 

  $  57,298    $  55,346 

  $  48,415 

  $  33,955 

  $  18,287 

  $ 

 203 

  $  213,504    $  216,432    $  181,409    $  181,560   

 3.25  %   

 3.30  %     

 3.31  %      3.24  %      2.88  %    

3.09  %     

Fixed-rate debt: 

Notes payable 
Weighted-
average 
interest rate 

  $  — 

  $  — 

  $ 

 — 

  $ 

 — 

  $  70,000 

  $ 

— 

  $   70,000    $   70,000    $   70,000    $   70,000   

 2.78  %   

 2.64  %     

 2.69  %     

 2.81  %     

 2.88  %     

—  %     

Accounts 
receivable 
securitization 
program 

   $  —     $  40,000 

   $ 

 — 

   $ 

 — 

   $  — 

   $ 

— 

  $   40,000    $   40,000    $   40,000    $   40,000   

 2.55  %   

 2.41  %   

 —  %   

—  % 

  —  %   

—  %     

Variable-rate debt:   
Credit Facility 
Projected 
interest rate 

Projected 
interest rate 
Interest rate swap(1)  
Fixed interest 
payments 

  $   1,012 

  $   1,009 

  $ 

 500 

  $ 

 — 

  $ 

 — 

  $ 

 — 

Fixed interest 
rate 
Variable 
interest receipts    $ 

Projected 
interest rate 

 1.99  %   

 1.99  %     

 1.99  %     

 —  %     

 —  %     

 —  %     

 819     $ 

 748 

  $ 

 379 

   $ 

 — 

   $ 

 — 

   $ 

— 

 1.66  %   

 1.52  %   

 1.54  %   

 —  % 

 —  %   

—  %     

(1)  Our interest rate swaps are recorded at fair value in other long-term liabilities and other long-term assets in the consolidated balance 
sheet,  as  applicable.  The  fair  value  of  the  interest  rate  swaps  was  a  liability  of  $0.6  million  and  an  asset  of  $0.8  million  at 
December 31, 2019 and 2018, respectively.  

We have finance lease arrangements to finance certain equipment as disclosed in Note G to our consolidated financial 
statements included in Part II, Item 8 of this Annual Report on Form 10-K. The monthly base rent for the lease terms is 
specified in the lease agreements and is not subject to interest rate changes. We could enter into additional finance lease 
arrangements that will be subject to changes in interest rates. 

Liabilities associated with the supplemental benefit plan and the postretirement health benefit plan are remeasured on an 
annual basis (and upon curtailment or settlement, if applicable) using the applicable discount rates at the measurement 
date. The discount rates are determined by matching projected cash distributions from the plans with the appropriate high-
quality corporate bond yields in a yield curve analysis. Changes in high-quality corporate bond yields will impact interest 
expense associated with these benefit plans as well as the amount of liabilities recorded.  

69 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
      
 
      
 
       
 
       
 
       
 
       
 
       
 
    
 
  
 
 
 
 
 
 
  
 
 
 
  
 
 
  
 
  
 
   
 
   
 
   
 
   
 
  
 
  
 
  
 
  
 
  
  
 
  
 
  
 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
  
 
  
 
  
 
  
 
  
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
   
 
   
 
   
 
   
 
   
 
   
 
  
 
  
 
  
 
  
   
    
    
    
  
 
  
  
 
  
 
  
 
  
   
    
    
    
  
 
  
 
 
  
 
  
 
  
 
  
 
 
 
 
 
As further discussed in Note I to our consolidated financial statements included in Part II, Item 8 of this Annual Report on 
Form 10-K, the nonunion defined benefit pension plan was terminated effective December 31, 2017, with settlement of 
plan obligations and liquidation of plan assets complete as of December 31, 2019. As of December 31, 2018, the nonunion 
defined benefit pension plan was remeasured using plan termination assumptions, including a short-term discount rate 
which represents the Company’s current borrowing rate and an annuity contract interest rate based on current published 
rates. Changes in interest rates and differences in the actual amounts required to purchase the nonparticipating annuity 
contract and to transfer the remaining plan benefit obligations to the PBGC impacted the nonunion defined benefit pension 
settlement  expense  the  Company  recognized  during  2019  by  approximately  $0.3  million.  The  assumptions  for 
measurement of the obligations of the nonunion defined benefit pension plan as of December 31, 2018 are further described 
in the Critical Accounting Policies section of MD&A in Part II, Item 7 of this Annual Report on Form 10-K. 

Other Market Risks 

Financial instruments that potentially subject us to concentrations of credit risk consist primarily of cash, cash equivalents, 
and short-term investments. We reduce credit risk by maintaining cash deposits primarily in FDIC-insured accounts and 
placing  unrestricted  short-term  investments  primarily  in  FDIC-insured  certificates  of  deposit  with  varying  original 
maturities of ninety-one days to one year. However, certain cash deposits and certificates of deposit exceed federally-
insured  limits.  At  December  31,  2019  and  2018,  we  had  cash,  cash  equivalents,  and  short-term  investments  totaling 
$66.2 million  and  $94.7  million,  respectively,  which  were  not  either  FDIC  insured  or  direct  obligations  of  the  U.S. 
government. 

A portion of the cash surrender value of variable life insurance policies, which are intended to provide funding for long-
term nonunion benefit arrangements such as the supplemental benefit plan and certain deferred compensation plans, have 
investments,  through  separate  accounts,  in  equity  and  fixed  income  securities  and,  therefore,  are  subject  to  market 
volatility. The portion of cash surrender value of life insurance policies subject to market volatility was $23.0 million and 
$20.4 million at December 31, 2019 and 2018, respectively. A 10% change in market value of these investments would 
have a $2.3 million impact on income before income taxes. 

We are subject to market risk for increases in diesel fuel prices; however, this risk is mitigated somewhat by fuel surcharge 
revenues, which are charged based on an index of national diesel fuel prices. When fuel surcharges constitute a higher 
proportion of the total freight rate paid, customers are less receptive to increases in base freight rates. Prolonged periods 
of inadequate base rate improvements adversely impact operating results, as elements of costs, including contractual wage 
rates, continue to increase annually. We have not historically engaged in a program for fuel price hedging and had no fuel 
hedging agreements outstanding at December 31, 2019 and 2018. 

Operations outside of the United States are not significant to total revenues or assets, and, accordingly, we do not have a 
formal foreign currency risk management policy. Revenues from non-U.S. operations amounted to less than 5% of total 
consolidated revenues for both 2019 and 2018. Foreign currency exchange rate fluctuations have not had a material impact 
on our consolidated financial statements and they are not expected to in the foreseeable future. We have not entered into 
any foreign currency forward exchange contracts or other derivative financial instruments to hedge the effects of adverse 
fluctuations in foreign currency exchange rates. 

70 

 
 
 
 
 
 
 
 
 
ITEM 8. 

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

The following information is included in this Item 8: 

Report of Independent Registered Public Accounting Firm 

Consolidated Balance Sheets as of December 31, 2019 and 2018 

Consolidated Statements of Operations for each of the three years in the period ended December 31, 2019 

Consolidated Statements of Comprehensive Income for each of the three years in the period ended December 31, 

2019 

Consolidated Statements of Stockholders’ Equity for each of the three years in the period ended December 31, 

2019 

Consolidated Statements of Cash Flows for each of the three years in the period ended December 31, 2019 

Notes to Consolidated Financial Statements 

72 

74 

75 

76 

77 

78 

79 

71 

  
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Stockholders and the Board of Directors of ArcBest Corporation 

Opinion on the Financial Statements 
We  have  audited  the  accompanying  consolidated  balance  sheets  of  ArcBest  Corporation  (the  Company)  as  of 
December 31, 2019  and  2018,  the  related  consolidated  statements  of  operations,  comprehensive  income,  stockholders' 
equity and cash flows for each of the three years in the period ended December 31, 2019, and the related notes and financial 
statement  schedule  listed  in  Part  IV,  Index  at  Item  15(a)  (collectively  referred  to  as  the  “consolidated  financial 
statements”). In our opinion, the consolidated financial statements present fairly, in all  material respects, the financial 
position of the Company at December 31, 2019 and 2018, and the results of its operations and its cash flows for each of 
the three years in the period ended December 31, 2019, in conformity with U.S. generally accepted accounting principles. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2019, based on criteria 
established  in  Internal  Control-Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway  Commission  (2013  framework),  and  our  report  dated  February  28,  2020,  expressed  an  unqualified  opinion 
thereon. 

Adoption of New Accounting Standard  
As discussed in Note B and F to the consolidated financial statements, the Company changed its method for accounting 
for leases in 2019 due to the adoption of ASU No. 2016-02, Leases (Topic 842). 

Basis for Opinion 
These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion 
on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB 
and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and 
the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We  conducted  our  audits  in  accordance  with  the  standards  of  the  PCAOB.  Those  standards  require  that  we  plan  and 
perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, 
whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of 
the  financial  statements,  whether  due  to  error  or  fraud,  and  performing  procedures  that  respond  to  those  risks.  Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. 
Our audits also included evaluating the accounting principles used and significant estimates made by management, as well 
as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for 
our opinion. 

Critical Audit Matters 
The critical audit matters communicated below are matters arising from the current period audit of the financial statements 
that  were  communicated  or  required  to  be  communicated  to  the  audit  committee  and  that:  (1)  relate  to  accounts  or 
disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex 
judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial 
statements,  taken  as  a  whole,  and  we  are  not,  by  communicating  the  critical  audit  matters  below,  providing  separate 
opinions on the critical audit matters or on the accounts or disclosures to which they relate. 

Self-Insurance Reserves 

Description 
of the Matter 

At December 31, 2019, the Company’s aggregate self-insurance reserves accrual was $101.6 million, 
which  is  primarily  related  to  workers’  compensation  and  third-party  casualty  claims,  inclusive  of 
amounts  expected  to  be paid by  the  Company’s  insurers  above  its  self-insured  retention  limits.  As 
discussed in Note B of the financial statements, liabilities for self-insured workers’ compensation and 
third-party casualty claims are based on the case-basis reserve amounts (recognized at the time of the 
incident  based  on  the  nature  and  severity  of  the  claim)  plus  an  estimate  of  loss  development  and 
incurred  but  not  reported  (IBNR)  claims,  which  is  developed  with  the  assistance  of  a  third  party 
actuarial specialist.   

72 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Auditing  the  Company’s  self-insurance  reserves  is  complex  as  it  includes  significant  measurement 
uncertainty associated with the estimate, involves the application of significant management judgment, 
and employs the use of various actuarial methods. In addition, the estimate for self-insurance reserves 
is sensitive to significant management assumptions, including the frequency and severity assumptions 
used to derive the computation of the IBNR reserve, and the case reserves and loss development factors 
for reported claims.   

How We 
Addressed the 
Matter in Our 
Audit 

We obtained an understanding, evaluated the design and tested the operating effectiveness of controls 
over the self-insurance reserves process, including management’s assessment of the assumptions and 
data underlying the IBNR reserve.  

To  evaluate  the  self-insurance  reserves,  our  audit  procedures  included,  among  others,  testing  the 
completeness and accuracy of the underlying claims data provided to management’s actuarial specialist 
by  performing  test  of  details  over  a  representative  sample.  Furthermore,  we  involved  our  actuarial 
specialist to assist in our evaluation of the methodologies applied and significant assumptions used in 
determining the calculated reserve. We compared the Company’s reserve amount to an estimated range 
that our actuarial specialist developed based on independently selected assumptions.  

Impairment Analysis of Goodwill and Intangible Assets 

Description 
of the Matter 

At  December  31,  2019,  the  Company’s  goodwill  and  intangible  assets  were  $147.2  million.  As 
discussed  in  Note  D  of  the  financial  statements,  goodwill  and  intangible  assets  are  tested  for 
impairment at least annually at the reporting unit level and asset level, respectively.  

Auditing management’s annual goodwill and intangible assets impairment test was complex and highly 
judgmental due to the significant estimation required in determining the fair value of the reporting units 
and intangible assets. In particular, the fair value estimates were sensitive to significant assumptions 
such as the weighted average cost of capital, revenue growth rate, operating margin, working capital 
requirements, terminal value and market multiples, which are affected by expectations about future 
market  or  economic  conditions.  Further,  there  was  subjectivity  and  complexity  involved  in  the 
recoverability test and impairment evaluation of certain intangible assets.  

How We 
Addressed the 
Matter in Our 
Audit 

We obtained an understanding, evaluated the design and tested the operating effectiveness of controls 
over the Company’s goodwill and intangible assets impairment review process. For example, we tested 
controls over management’s review of the quantitative impairment analyses of goodwill and intangible 
assets, including their review of valuation models and underlying assumptions used to develop such 
estimates. 

To test the estimated fair value of the Company’s reporting units and intangible assets, we performed 
audit  procedures  that  included,  among  others,  assessing  methodologies  and  testing  the  significant 
assumptions discussed above and the underlying data used by the Company in its analysis. With the 
assistance of our valuation specialists, we compared the significant assumptions used by management 
to current industry and economic trends and performed procedures to identify information that might 
contradict the Company’s selected methodologies and associated significant assumptions. We assessed 
the historical accuracy of management’s estimates and performed sensitivity analyses of significant 
assumptions to evaluate the changes in the fair value of the reporting units and related intangible assets 
that would result from changes in the assumptions. In addition, we tested the reconciliation of the fair 
value of the reporting units to the market capitalization of the Company and we tested the allocation 
of recorded impairment.  

/s/ Ernst & Young LLP 

We have served as the Company’s auditor since 1972. 
Tulsa, Oklahoma 
February 28, 2020 

73 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
ARCBEST CORPORATION 
CONSOLIDATED BALANCE SHEETS 

ASSETS 
CURRENT ASSETS 

Cash and cash equivalents 
Short-term investments 
Accounts receivable, less allowances (2019 – $5,448; 2018 – $7,380) 
Other accounts receivable, less allowances (2019 – $476; 2018 – $806) 
Prepaid expenses 
Prepaid and refundable income taxes 
Other 

TOTAL CURRENT ASSETS 

PROPERTY, PLANT AND EQUIPMENT 

Land and structures 
Revenue equipment 
Service, office, and other equipment 
Software 
Leasehold improvements 

Less allowances for depreciation and amortization 

PROPERTY, PLANT AND EQUIPMENT, net 

GOODWILL 
INTANGIBLE ASSETS, net 
OPERATING RIGHT-OF-USE ASSETS 
DEFERRED INCOME TAXES 
OTHER LONG-TERM ASSETS 

TOTAL ASSETS 

LIABILITIES AND STOCKHOLDERS’ EQUITY 
CURRENT LIABILITIES 

Accounts payable 
Income taxes payable 
Accrued expenses 
Current portion of long-term debt 
Current portion of operating lease liabilities 
Current portion of pension and postretirement liabilities 

TOTAL CURRENT LIABILITIES 
LONG-TERM DEBT, less current portion 
OPERATING LEASE LIABILITIES, less current portion 
PENSION AND POSTRETIREMENT LIABILITIES, less current portion 
OTHER LONG-TERM LIABILITIES 
DEFERRED INCOME TAXES 
STOCKHOLDERS’ EQUITY 

December 31 

2019 

2018 

(in thousands, except share data) 

  $ 

 $ 

 201,909 
 116,579 
 282,579 
 18,774 
 30,377 
 9,439 
 4,745 
 664,402 

 342,122 
 896,020 
 233,354 
 151,068 
 10,383 
    1,632,947 
 949,355 
 683,592 
 88,320 
 58,832 
 68,470 
 7,725 
 79,866 
  $   1,651,207 

  $ 

 134,374 
 12 
 228,749 
 57,305 
 20,265 
 3,572 
 444,277 
 266,214 
 52,277 
 20,294 
 38,892 
 66,210 

 $ 

 $ 

 190,186   
 106,806   
 297,051   
 19,146   
 25,304   
 1,726   
 9,007   
 649,226   

 339,640   
 858,251   
 199,230   
 138,517   
 9,365   
 1,545,003   
 913,815   
 631,188   
 108,320   
 68,949   
 —   
 7,468   
 74,080   
 1,539,231   

 143,785   
 1,688   
 243,111   
 54,075   
 —   
 8,659   
 451,318   
 237,600   
 —   
 31,504   
 44,686   
 56,441   

Common stock, $0.01 par value, authorized 70,000,000 shares; issued 2019: 28,810,902 shares, 2018: 
28,684,779 shares 
Additional paid-in capital 
Retained earnings 
Treasury stock, at cost, 2019: 3,404,639 shares; 2018: 3,097,634 shares 
Accumulated other comprehensive income (loss) 

TOTAL STOCKHOLDERS’ EQUITY 

TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY 

 288 
 333,943 
 533,187 
 (104,578) 
 203 
 763,043 
  $   1,651,207 

 $ 

 287   
 325,712   
 501,389   
 (95,468)  
 (14,238)  
 717,682   
 1,539,231   

The accompanying notes are an integral part of the consolidated financial statements. 

74 

  
 
 
 
 
 
 
 
 
 
 
 
 
  
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
  
 
  
 
  
   
 
  
   
 
  
   
 
  
   
 
  
   
 
  
   
 
  
   
 
 
 
 
 
  
 
  
   
 
  
   
 
  
   
 
  
   
 
  
   
 
 
   
 
  
   
 
  
   
 
  
   
 
  
   
 
 
 
 
 
  
   
 
  
   
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
  
 
  
   
 
  
   
 
  
   
 
 
 
 
 
 
 
 
 
  
   
 
  
   
 
 
 
 
 
  
   
 
  
   
 
  
   
 
 
 
 
 
  
 
  
   
 
  
   
 
  
   
 
  
   
 
  
   
 
  
   
 
 
 
ARCBEST CORPORATION 
CONSOLIDATED STATEMENTS OF OPERATIONS 

Year Ended December 31 
2018 

2017 

2019 

REVENUES 

OPERATING EXPENSES 

OPERATING INCOME 

OTHER INCOME (COSTS) 

Interest and dividend income 
Interest and other related financing costs 
Other, net 

(in thousands, except share and per share data) 
 $   3,093,788 

 $   2,826,457  

 $   2,988,310 

 2,924,540  

 2,984,690  

 2,765,109  

 63,770 

 109,098 

 61,348  

 6,453 
 (11,467) 
 (7,285) 
 (12,299) 

 3,914 
 (9,468) 
 (19,158) 
 (24,712) 

 1,293  
 (6,342)  
 (4,723)  
 (9,772)  

INCOME BEFORE INCOME TAXES 

 51,471 

 84,386 

 51,576  

INCOME TAX PROVISION (BENEFIT) 

 11,486 

 17,124 

 (8,150)  

NET INCOME 

 $ 

 39,985 

 $ 

 67,262 

 $ 

 59,726  

EARNINGS PER COMMON SHARE 

Basic 
Diluted 

AVERAGE COMMON SHARES OUTSTANDING 

Basic 
Diluted 

 $ 
 $ 

 1.56 
 1.51 

 $ 
 $ 

 2.61 
 2.51 

 $ 
 $ 

 2.32  
 2.25  

    25,535,529 
    26,450,055 

    25,679,736 
    26,698,831 

    25,683,745  
    26,424,389  

CASH DIVIDENDS DECLARED PER COMMON SHARE 

 $ 

 0.32 

 $ 

 0.32 

 $ 

 0.32  

The accompanying notes are an integral part of the consolidated financial statements. 

75 

  
 
 
 
 
 
 
 
 
 
 
 
    
 
   
 
   
 
 
 
 
 
  
     
     
  
 
     
 
   
 
   
 
 
 
 
 
  
 
  
 
  
  
   
 
 
 
   
 
   
 
   
  
   
   
   
 
   
 
   
 
   
  
   
 
   
 
   
  
   
   
   
   
   
   
   
   
   
 
   
   
   
 
     
 
   
 
   
 
   
   
   
 
   
 
   
 
   
  
   
   
   
 
   
 
   
 
   
  
 
   
 
   
 
   
  
   
 
   
 
   
  
 
   
 
   
 
   
  
   
 
   
 
   
  
 
   
 
   
 
   
  
 
 
 
 
ARCBEST CORPORATION 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 

Year Ended December 31 
2018 

2017 

2019 

NET INCOME 

OTHER COMPREHENSIVE INCOME, net of tax 

 $ 

 39,985 

(in thousands) 
 67,262 
 $ 

 $ 

 59,726   

Pension and other postretirement benefit plans: 
Net actuarial gain (loss), net of tax of: (2019 – $2,308; 2018 – $477; 2017 – $1,682) 
Pension settlement expense, including termination expense, net of tax of: (2019 – $1,167; 
2018 – $3,327; 2017 – $1,617) 
Amortization of unrecognized net periodic benefit costs, net of tax of: (2019 – $314; 2018 
– $740; 2017 – $1,446) 
Net actuarial loss 
Prior service credit 

 6,657 

 (1,376) 

 (2,640)  

 7,338 

 9,598 

 2,539  

 931 
 (25) 

 2,204 
 (69) 

 2,388  
 (116)  

Interest rate swap and foreign currency translation: 
Change in unrealized income (loss) on interest rate swap, net of tax of: (2019 – $357; 
2018 – $84; 2017 – $402) 
Change in foreign currency translation, net of tax of: (2019 – $194; 2018 – $241; 2017 – 
$33) 

   (1,007) 

 236 

 547 

 (681) 

 621  

 51  

OTHER COMPREHENSIVE INCOME, net of tax 

 14,441 

 9,912 

 2,843  

TOTAL COMPREHENSIVE INCOME 

 $ 

 54,426 

 $ 

 77,174 

 $ 

 62,569  

The accompanying notes are an integral part of the consolidated financial statements. 

76 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
  
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
   
   
   
   
   
   
 
 
 
 
 
 
 
 
  
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
   
   
   
 
   
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
  
 
 
 
ARCBEST CORPORATION 
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY 

  Additional  

  Common Stock        Paid-In 
     Shares      Amount       Capital 

  Retained 
Treasury Stock 
      Earnings       Shares       Amount 
(in thousands) 

  Accumulated   
Other 
     Comprehensive   
Total 
     Income (Loss)       Equity 

Balance at December 31, 2016 

    28,174 

 $ 

 282 

 $   315,318 

 $   386,917     2,565 

 $ 

 (80,045) 

 $ 

 (23,417) 

 $   599,055  
 59,726  
 2,843  

 —  

 (2,837)  
 6,958  
     (6,019)  
 (8,264)  
    651,462  

 416  
    651,878  
 67,262  
 9,912  

 —  

 (2,135)  
 8,413  
   (9,404)  
 (8,244)  
    717,682  
 39,985  
   14,441  

 —  

   (1,291)  
 9,523  
   (9,110)  
   (8,187)  
 $   763,043  

Net income 

Other comprehensive income, net of tax 
Issuance of common stock under share-
based compensation plans 
Tax effect of share-based compensation 
plans 

Share-based compensation expense 

Purchase of treasury stock 

Dividends declared on common stock 

Balance at December 31, 2017 
Adjustments to beginning retained 
earnings for adoption of accounting 
standards 

 59,726 

 2,843 

 322 

 3 

 (3) 

 (2,837) 

 6,958 

    28,496 

 285 

    319,436 

    438,379     2,852 

     (86,064) 

 (20,574) 

   287 

 (6,019) 

 (8,264) 

Balance at January 1, 2018 

  28,496 

 285 

    319,436 

Net income 

Other comprehensive income, net of tax 
Issuance of common stock under share-
based compensation plans 
Tax effect of share-based compensation 
plans 

Share-based compensation expense 

Purchase of treasury stock 

Dividends declared on common stock 

 189 

 2 

 (2) 

 (2,135) 

 8,413 

Balance at December 31, 2018 

  28,685 

 287 

    325,712 

Net income 

Other comprehensive income, net of tax 
Issuance of common stock under share-
based compensation plans 
Tax effect of share-based compensation 
plans 

Share-based compensation expense 

Purchase of treasury stock 

Dividends declared on common stock 

 126 

 1 

 (1) 

   (1,291) 

 9,523 

 3,992 
    442,371 

 67,262 

  2,852 

     (86,064) 

 (3,576) 

 (24,150) 

 9,912 

   246 

 (9,404) 

  3,098 

     (95,468) 

 (14,238) 

 (8,244) 
    501,389 

 39,985 

 14,441 

   307 

 (9,110) 

 (8,187) 

Balance at December 31, 2019 

    28,811 

 $ 

 288 

 $   333,943 

 $   533,187 

    3,405 

 $   (104,578) 

 $ 

 203 

The accompanying notes are an integral part of the consolidated financial statements. 

77 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
 
 
   
 
   
   
  
   
   
   
 
 
 
   
 
   
 
   
 
 
   
 
   
   
 
 
 
   
 
   
 
   
 
 
   
 
   
   
 
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
   
   
 
 
 
   
 
   
 
   
 
 
   
 
   
 
   
  
   
 
 
   
 
   
 
   
 
 
   
 
   
   
  
   
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
 
 
   
 
   
   
  
   
   
   
 
 
 
   
 
   
 
   
 
 
   
 
   
   
 
 
 
   
 
   
 
   
 
 
   
 
   
   
 
 
 
   
 
   
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
   
 
   
 
   
  
   
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
ARCBEST CORPORATION 
CONSOLIDATED STATEMENTS OF CASH FLOWS 

OPERATING ACTIVITIES 

Net income 
Adjustments to reconcile net income to net cash provided by operating activities: 

Depreciation and amortization 
Amortization of intangibles 
Pension settlement expense, including termination expense 
Share-based compensation expense 
Provision for losses on accounts receivable 
Change in deferred income taxes 
Asset impairment 
Gain on sale of property and equipment 
Gain on sale of subsidiaries 
Changes in operating assets and liabilities: 

Receivables 
Prepaid expenses 
Other assets 
Income taxes 
Operating right-of-use assets and lease liabilities, net 
Multiemployer pension fund withdrawal liability 
Accounts payable, accrued expenses, and other liabilities 
NET CASH PROVIDED BY OPERATING ACTIVITIES 

INVESTING ACTIVITIES 

Purchases of property, plant and equipment, net of financings 
Proceeds from sale of property and equipment 
Proceeds from sale of subsidiaries 
Purchases of short-term investments 
Proceeds from sale of short-term investments 
Capitalization of internally developed software 

NET CASH USED IN INVESTING ACTIVITIES 

FINANCING ACTIVITIES 
Payments on long-term debt 
Borrowings under accounts receivable securitization program 
Proceeds from notes payable 
Net change in book overdrafts 
Deferred financing costs 
Payment of common stock dividends 
Purchases of treasury stock 
Payments for tax withheld on share-based compensation 

NET CASH USED IN FINANCING ACTIVITIES 

2019 

Year Ended December 31 
2018 
(in thousands) 

2017 

 $ 

 39,985 

 $ 

 67,262 

 $   59,726  

     108,099 
 4,367 
 8,505 
 9,523 
 1,223 
 5,411 
 26,514 
 (5,247) 
 — 

     104,114 
 4,521 
 12,925 
 8,413 
 2,336 
 1,872 
 — 
 (59) 
 (1,945) 

 98,530  
 4,538  
 4,156  
 6,958  
 4,081  
     (10,213)  
 —  
 (75)  
 (152)  

 13,720 
 (4,756) 
 (1,365) 
 (8,720) 
 728 
 (584) 
 (27,039) 
     170,364 

 (23,554) 
 (2,988) 
 (4,341) 
 12,169 
 — 
 22,602 
 52,020 
     255,347 

     (19,588)  
 (64)  
 (4,231)  
 (2,144)  
 —  
 —  
 10,393  
     151,915  

 (90,955) 
 13,490 
 — 
    (129,709) 
     120,409 
 (11,476) 
 (98,241) 

 (43,992) 
 4,256 
 4,680 
     (108,495) 
 58,698 
 (10,097) 
 (94,950) 

     (65,781)  
 4,279  
 2,490  
     (73,459)  
 73,842  
 (9,840)  
     (68,469)  

 (58,938) 
 — 
 20,410 
 (2,722) 
 (562) 
 (8,187) 
 (9,110) 
 (1,291) 
 (60,400) 

 (71,260) 
 — 
 — 
 262 
 (202) 
 (8,244) 
 (9,404) 
 (2,135) 
 (90,983) 

     (68,924)  
     10,000  
 —  
 (502)  
 (937)  
 (8,264)  
     (6,019)  
 (3,270)  
     (77,916)  

NET INCREASE IN CASH AND CASH EQUIVALENTS AND RESTRICTED 
CASH 

Cash and cash equivalents and restricted cash at beginning of period 
CASH AND CASH EQUIVALENTS CASH AT END OF PERIOD 

 11,723 
     190,186 
 $   201,909 

 69,414 
     120,772 
 $   190,186 

 5,530  
     115,242  
 $  120,772  

NONCASH INVESTING ACTIVITIES 

Equipment and other financings 
Accruals for equipment received 
Lease liabilities arising from obtaining right-of-use assets 

 $ 
 $ 
 $ 

 70,372 
 234 
 32,761 

 $ 
 $ 
 $ 

 94,016 
 2,807 
 — 

 $   84,170  
 1,734  
 $ 
 —  
 $ 

The accompanying notes are an integral part of the consolidated financial statements. 

78 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
   
 
 
 
   
 
   
 
   
  
   
 
   
 
   
  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
   
 
   
  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
     
 
   
 
   
 
   
 
   
 
   
  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
     
 
   
 
   
 
   
 
   
 
   
  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
     
 
   
 
   
 
   
   
   
 
     
 
   
 
   
 
   
 
   
 
   
  
 
  
 
 
 
 
 
 
 
 
 
ARCBEST CORPORATION 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

NOTE A – ORGANIZATION AND DESCRIPTION OF THE BUSINESS AND FINANCIAL STATEMENT 
PRESENTATION 

Organization and Description of Business 

ArcBest Corporation™ (the “Company”) is the parent holding company of freight transportation and integrated logistics 
businesses providing innovative solutions. The Company’s operations are conducted through its three reportable operating 
segments:  Asset-Based,  which  consists  of  ABF  Freight  System,  Inc.  and  certain  other  subsidiaries;  ArcBest,  the 
Company’s asset-light logistics operation; and FleetNet®. References to the Company in this Annual Report on Form 10-K 
are primarily to the Company and its subsidiaries on a consolidated basis. 

The Asset-Based segment represented approximately 69% of the Company’s 2019 total revenues before other revenues 
and intercompany eliminations. As of December 2019, approximately 82% of the Asset-Based segment’s employees were 
covered under a collective bargaining agreement, the ABF National Master Freight Agreement (the “2018 ABF NMFA”), 
with  the  International  Brotherhood  of  Teamsters  (the  “IBT”)  which  was  implemented  on  July  29,  2018,  effective 
retroactive to April 1, 2018, and will remain in effect through June 30, 2023. 

Financial Statement Presentation 

Consolidation:  The  consolidated  financial  statements  include  the  accounts  of  the  Company  and  its  subsidiaries.  All 
significant intercompany accounts and transactions are eliminated in consolidation. 

Segment  Information:  The  Company  uses  the  “management  approach”  for  determining  its  reportable  segment 
information. The management approach is based on the way management organizes the reportable segments within the 
Company  for  making  operating  decisions  and  assessing  performance.  See  Note  M  for  further  discussion  of  segment 
reporting. 

Use of Estimates: The preparation of financial statements in conformity with accounting principles generally accepted in 
the United States requires management to make estimates and assumptions that affect the amounts reported in the financial 
statements and accompanying notes. Actual amounts may differ from those estimates. 

NOTE B – ACCOUNTING POLICIES 

Cash, Cash Equivalents, and Short-Term Investments: Short-term investments that have a maturity of ninety days or 
less when purchased are considered cash equivalents. Variable rate demand notes are classified as cash equivalents, as the 
investments may be redeemed on a daily basis with the original issuer. Short-term investments consist of FDIC-insured 
certificates  of  deposit  and  U.S.  Treasury  securities  with  original  maturities  greater  than  ninety  days  and  remaining 
maturities  less  than  one  year.  Interest  and  dividends  related  to  cash,  cash  equivalents,  and  short-term  investments  are 
included in interest and dividend income. 

Certificates  of  deposit  are  valued  at  cost  plus  accrued  interest,  which  approximates  fair  value.  Held-to-maturity  U.S. 
Treasury securities are recorded at amortized cost with interest and amortization of premiums and discounts included in 
interest income. Quarterly, the Company evaluates held-to-maturity securities for any other-than-temporary impairments 
related to any intention to sell or requirement to sell before its amortized costs are recovered. If a security is considered to 
be  other-than-temporarily  impaired,  the  difference  between  amortized  cost  and  the  amount  that  is  determined  to  be 
recoverable is recorded in earnings.  

Concentration of Credit Risk: The Company is potentially subject to concentrations of credit risk related to the portion 
of its cash, cash equivalents, and short-term investments which is not federally insured, as further discussed in Note C. 

79 

 
 
 
 
 
 
 
 
   
 
 
 
 
The Company’s services are provided primarily to customers throughout the United States and, to a lesser extent, Canada, 
Mexico, and other international locations. On a consolidated basis, the Company had no single customer representing more 
than 5% of its revenues in 2019, 2018, or 2017 or more than 6% of its accounts receivable balance at December 31, 2019 
and 2018. The Company performs ongoing credit evaluations of its customers and generally does not require collateral. 
Historically, credit losses have been within management’s expectations. 

Allowances:  The  Company  maintains  allowances  for  doubtful  accounts  and  revenue  adjustments.  The  Company’s 
allowance  for  doubtful  accounts  represents  an  estimate  of  potential  accounts  receivable  write-offs  associated  with 
recognized  revenue  based  on  historical  trends  and  factors  surrounding  the  credit  risk  of  specific  customers.  Accounts 
receivable are written off against the allowance for doubtful accounts and revenue adjustments when accounts are turned 
over to a collection agency or when the accounts are determined to be uncollectible. The Company’s allowance for revenue 
adjustments  represents  an  estimate  of  potential  adjustments  associated  with  recognized  revenue  based  upon  historical 
trends and current information regarding trends and business changes. 

Property, Plant and Equipment, Including Repairs and Maintenance: Purchases of property, plant and equipment are 
recorded  at  cost.  For  financial  reporting  purposes,  property,  plant  and  equipment  is  depreciated  principally  by  the 
straight-line method, using the following useful lives: structures – primarily 15 to 60 years; revenue equipment – 3 to 14 
years; and other equipment – 2 to 15 years. The Company utilizes tractors and trailers in its operations. Tractors and trailers 
are commonly referred to as “revenue equipment” in the transportation business. The Company periodically reviews and 
adjusts, as appropriate, the residual values and useful lives of revenue equipment and other equipment. For tax reporting 
purposes, accelerated depreciation or cost recovery methods are used. Gains and losses on asset sales are reflected in the 
year of disposal. Exchanges of nonmonetary assets that have commercial substance are measured based on the fair value 
of the assets exchanged. Tires purchased with revenue equipment are capitalized as a part of the cost of such equipment, 
with replacement tires being expensed when placed in service. Repair and maintenance costs associated with property, 
plant and equipment are expensed as incurred if the costs do not extend the useful life of the asset. If such costs do extend 
the useful life of the asset, the costs are capitalized and depreciated over the appropriate remaining useful life. 

Computer Software Developed or Obtained for Internal Use, Including Web Site Development Costs: The Company 
capitalizes the costs of software acquired from third parties and qualifying internal computer software costs incurred during 
the application development stage. Costs incurred in the preliminary project stage and postimplementation-operation stage, 
which includes maintenance and training costs, are expensed as incurred. For financial reporting purposes, capitalized 
software costs are amortized by the straight-line method generally over 2 to 7 years. The amount of costs capitalized within 
any period is dependent on the nature of software development activities and projects in each period. 

Impairment Assessment of Long-Lived Assets: The Company reviews its long-lived assets, including property, plant 
and equipment, capitalized software, finite-lived intangible assets and right of use assets held under operating leases, which 
are held and used in its operations, for impairment whenever events or changes in circumstances indicate that the carrying 
amount of the asset may not be recoverable. If such an event or change in circumstances is present, the Company will 
estimate the undiscounted future cash flows expected to result from the use of the asset and its eventual disposition. If the 
sum of the undiscounted future cash flows is less than the carrying amount of the related asset, the Company will record 
the asset at fair value and recognize an impairment loss in operating income. For the year ended December 31, 2019, the 
Company recorded a pre-tax impairment charge of $6.5 million related to long-lived assets within the ArcBest segment 
(see Note D). At December 31, 2019, management was not aware of any other events or circumstances indicating the 
Company’s long-lived assets would not be recoverable. 

Assets to be disposed of are reclassified as assets held for sale at the lower of their carrying amount or fair value less cost 
to sell. Assets held for sale primarily represent Asset-Based segment nonoperating properties, older revenue equipment, 
and other equipment. Adjustments to write down assets to fair value less the amount of costs to sell are reported in operating 
income. Assets held for sale are expected to be disposed of by selling the assets within the next 12 months. Gains and 
losses on property and equipment are reported in operating income. Assets held for sale of $1.3 million and $0.7 million 
are reported within other noncurrent assets as of December 31, 2019 and 2018, respectively.  

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Goodwill and Intangible Assets: Goodwill represents the excess of the purchase price in a business combination over the 
fair value of net tangible and intangible assets acquired. Goodwill is not amortized, but rather is evaluated for impairment 
annually  or  more  frequently  if  indicators  of  impairment  exist.  The  Company’s  measurement  of  goodwill  impairment 
involves a comparison of the estimated fair value of a reporting unit to its carrying value. Fair value is derived using a 
combination of valuation methods, including earnings before interest, taxes, depreciation, and amortization (EBITDA) and 
revenue multiples (market approach) and the present value of discounted cash flows (income approach). For annual and 
interim impairment tests, the Company is required to record an impairment charge, if any, by the amount a reporting unit’s 
fair value is exceeded by the carrying value of the reporting unit, limited to the carrying value of goodwill included in the 
reporting  unit.  The  Company’s  annual  impairment  testing  is  performed  as  of  October 1.  For  the  year  ended 
December 31, 2019, the Company recorded a pre-tax impairment charge of $20.0 million related to goodwill within the 
ArcBest segment (see Note D).  

Indefinite-lived  intangible  assets  are  also  not  amortized  but  rather  are  evaluated  for  impairment  annually  or  more 
frequently  if  indicators  of  impairment  exist.  If  the  carrying  amount  of  the  intangible  asset  exceeds  its  fair  value,  an 
impairment loss shall be recognized in an amount equal to that excess. Fair values are determined based on a discounted 
cash flow model, similar to the goodwill analysis. 

The Company amortizes finite-lived intangible assets over their respective estimated useful lives.  

Income Taxes: The Company accounts for income taxes under the asset and liability method. Under this method, deferred 
tax  assets  and  liabilities,  which  are  recorded  as  noncurrent  by  jurisdiction,  are  recognized  based  on  the  temporary 
differences between the book value and the tax basis of certain assets and liabilities and the tax effect of operating loss 
and tax credit carryforwards. Deferred income taxes relate principally to asset and liability basis differences resulting from 
the timing of depreciation deductions and to temporary differences in the recognition of certain revenues and expenses. 
Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in 
which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities 
of a change in tax rates is recognized as income or expense in the period that includes the enactment date. The Company 
classifies any interest and penalty amounts related to income tax matters as operating expenses. 

Management applies considerable judgment in determining the consolidated income tax provision, including valuation 
allowances on deferred tax assets. The valuation allowance for deferred tax assets is determined by evaluating whether it 
is more likely than not that the benefits of deferred tax assets will be realized through future reversal of existing taxable 
temporary differences, taxable income in carryback years in jurisdictions in which they are allowable, projected future 
taxable income, or tax-planning strategies. Uncertain tax positions, which also require significant judgment, are measured 
to determine the amounts to be recognized in the financial statements. The income tax provision and valuation allowances 
are complicated by complex and frequently changing rules administered in multiple jurisdictions, including U.S. federal, 
state, and foreign governments. 

The Company’s income taxes for the years ended December 31, 2018 and 2017 were impacted by the recognition of the 
effects of the Tax Cuts and Jobs Act (the “Tax Reform Act”) that was signed into law on December 22, 2017 (see Note E).  

Book Overdrafts: Issued checks that have not cleared the bank as of December 31 result in book overdraft balances for 
accounting purposes which are classified within accounts payable in the accompanying consolidated balance sheets. Book 
overdrafts amounted to $14.7 million and $17.5 million for the year ended December 31, 2019 and 2018, respectively. 
The change in book overdrafts is reported as a component of financing activities within the statement of cash flows. 

Insurance  Reserves:  The  Company  is  self-insured  up  to  certain  limits  for  workers’  compensation,  certain  third-party 
casualty claims, and cargo loss and damage claims. Amounts in excess of the self-insured limits are fully insured to levels 
which management considers appropriate for the Company’s operations. The Company’s claims liabilities have not been 
discounted. 

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Liabilities for self-insured workers’ compensation and third-party casualty claims are based on the case reserve amounts 
plus  an  estimate  of  loss  development  and  incurred  but  not  reported  (“IBNR”)  claims,  which  is  developed  from  an 
independent actuarial analysis. The process of determining reserve requirements utilizes historical trends and involves an 
evaluation of claim frequency and severity, claims management, and other factors. Case reserves are evaluated as loss 
experience develops and new information becomes available. Adjustments to previously estimated aggregate reserves are 
reflected in financial results in the periods in which they are made. Aggregate reserves represent an estimate of the costs 
of claims incurred, and it is possible that the ultimate liability may differ significantly from such estimates. 

The Company develops an estimate of self-insured cargo loss and damage claims liabilities based on historical trends and 
certain  event-specific  information.  Claims  liabilities  are  recorded  in  accrued  expenses  and  are  not  offset  by  insurance 
receivables which are reported in other accounts receivable. 

Long-Term Debt: Long-term debt consists of borrowings outstanding under the Company’s revolving credit facility and 
accounts receivable securitization program; notes payable for the financing of revenue equipment, other equipment, and 
software; and finance lease obligations. The Company’s long-term debt and financing arrangements are further described 
in Note G. 

Contingent Consideration: The Company records the estimated fair value of contingent consideration at the acquisition 
date  as  part  of  the  purchase  price  consideration  for  an  acquisition.  The  fair  value  of  the  Company’s  contingent 
consideration liability, which is further described in Note C, was determined by assessing Level 3 inputs with a discounted 
cash  flow  approach  using  various  probability-weighted  scenarios.  The  fair  value  of  the  outstanding  contingent 
consideration is recorded in accrued expenses or other long-term liabilities, based on when expected payouts become due. 
Amounts  held  in  escrow  for  contingent  consideration  are  recorded  in  other  current  assets  or  other  long-term  assets, 
consistent with the classification of the related liability. The liability for contingent consideration is remeasured at each 
quarterly reporting period and any change in fair value as a result of the recurring assessments is recognized in operating 
income. In January 2019, final payment of the contingent consideration was released from an escrow account reported in 
other current assets in the consolidated balance sheets. The Company did not have a contingent consideration liability at 
December 31, 2019. 

Interest Rate Swap Derivative Instruments: The Company accounts for its derivative instruments as either assets or 
liabilities and carries them at fair value. The Company has interest rate swap agreements designated as cash flow hedges. 
The effective portion of the gain or loss on the interest rate swap instruments is reported as unrealized gain or loss as a 
component of accumulated other comprehensive income or loss, net of tax, in stockholders’ equity and the change in the 
unrealized gain or loss on the interest rate swaps is reported in other comprehensive income or loss, net of tax, in the 
consolidated statements of comprehensive income. The unrealized gain or loss is reclassified out of accumulated other 
comprehensive loss into income in the same period or periods during which the hedged transaction affects earnings. To 
receive hedge accounting treatment, cash flow hedges must be highly effective in offsetting changes to expected future 
cash flows on hedged transactions. 

Leases: The Company leases, primarily under operating lease arrangements, certain facilities used primarily in the Asset-
Based segment service center operations, certain revenue equipment used in the ArcBest segment operations, and certain 
other office equipment. Finance leases (formerly referred to as capital leases prior to the adoption of ASC Topic 842) are 
not material to the consolidated financial statements. The Company also has a small number of subleases and income 
leases on owned properties that are immaterial to the consolidated financial statements. The Company adopted Accounting 
Standards Codification (“ASC”) Topic 842, Leases, (“ASC Topic 842”) effective January 1, 2019. In accordance with 
ASC Topic 842, right-of-use assets and lease liabilities for operating leases are recorded on the balance sheet and the 
related  lease  expense  is  recorded  on  a  straight-line  basis  over  the  lease  term  in  operating  expenses.  Included  in  lease 
expense are any variable lease payments incurred in the period that were not included in the initial lease liability. For 
financial reporting purposes, right-of-use assets held under finance leases are amortized over their estimated useful lives 
on the same basis as owned assets, and leasehold improvements associated with assets utilized under finance or operating 
leases are amortized by the straight-line method over the shorter of the remaining lease term or the asset’s useful life. 
Amortization  of  assets  under  finance  leases  is  included  in  depreciation  expense.  Obligations  under  the  finance  lease 
arrangements are included in long-term debt. 

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The short-term lease exemption was elected under ASC Topic 842 for all classes of assets to include real property, revenue 
equipment, and service, office, and other equipment. The Company adopted the policy election as a lessee for all classes 
of  assets  to  account  for  each lease  component  and  its  related  non-lease  component(s)  as  a  single  lease  component.  In 
determining the discount rate, the Company uses ArcBest Corporation’s incremental borrowing rate unless the rate implicit 
in the lease is readily determinable when entering into a lease as a lessee. The incremental borrowing rate is determined 
by the price of a fully collateralized loan with similar terms based on current market rates. 

For contracts entered into on or after the effective date, an assessment is made as to whether the contract is, or contains, a 
lease at the inception of a contract. The assessment is based on: (1) whether the contract involves the use of a distinct 
identified asset; (2) whether the Company obtains the right to substantially all the economic benefit from the use of the 
asset throughout the period; and (3) whether the Company has the right to direct the use of the asset. For all operating 
leases that meet the scope of ASC Topic 842, a right-of-use asset and a lease liability are recognized. The right-of-use 
asset is measured as the initial amount of the lease liability, plus any initial direct costs incurred, less any prepayments 
prior to commencement or lease incentives received. The lease liability is initially measured at the present value of the 
lease payments, discounted using the Company’s secured incremental borrowing rate for the same term as the underlying 
lease unless the interest rate implicit in the lease is readily determined, then the implicit rate will be used. Lease payments 
included  in  the  measurement  of  the  lease  liability  are  comprised  of  the  following:  (1)  the  fixed  noncancelable  lease 
payments, (2) payments for optional renewal periods where it is reasonably certain the renewal period will be exercised, 
and (3) payments for early termination options unless it is reasonably certain the lease will not be terminated early. Variable 
lease payments based on an index or rate are initially measured using the index or rate in effect at lease commencement 
and included in the measurement of the initial lease liability. Additional payments based on the change in an index or rate 
are recorded as a period expense when incurred. Lease modifications result in remeasurement of the lease liability. 

Nonunion Defined Benefit Pension, Supplemental Benefit, and Postretirement Health Benefit Plans: In November 
2017,  an  amendment  was  executed  to  terminate  the  nonunion  defined benefit  pension  plan  with  a  termination  date of 
December 31, 2017. Termination of the nonunion defined benefit plan (as further discussed in Note I) was completed in 
2019 and the plan was liquidated as of December 31, 2019. The policy disclosures related to the nonunion defined benefit 
pension plan within this Note apply to the Company’s accounting for the plan for the periods presented in the consolidated 
financial statements and related disclosures of this Annual Report on Form 10-K prior to liquidation of the plan as of 
December 31, 2019. 

The Company recognizes the funded status (the difference between the fair value of plan assets and the benefit obligation) 
of its nonunion defined benefit pension plan, supplemental benefit plan (“SBP”), and postretirement health benefit plan in 
the consolidated balance sheet and recognizes changes in the funded status, net of tax, in the year in which they occur as 
a component of other comprehensive income or loss. Amounts recognized in other comprehensive income or loss are 
subsequently expensed as components of net periodic benefit cost by amortizing unrecognized net actuarial losses over 
the average remaining active service period of the plan participants and amortizing unrecognized prior service credits over 
the remaining years of service until full eligibility of the active participants at the time  of the plan amendment which 
created the prior service credit. A corridor approach is not used for determining the amounts of net actuarial losses to be 
amortized. 

The Company has not incurred service cost under its nonunion defined benefit pension plan or its supplemental benefit 
plan (“SBP”) since the accrual of benefits under the plans was frozen on July 1, 2013 and December 31, 2009, respectively; 
however, the Company incurs service cost under its postretirement health benefit plan which is reported within operating 
expenses in the consolidated statements of operations. The other components of net periodic benefit cost (including pension 
settlement expense) of the nonunion defined benefit pension plan, the SBP, and the postretirement health benefit plan are 
reported within the other line item of other income (costs).  

The expense and liability related to the Company’s nonunion defined benefit pension plan, SBP, and postretirement health 
benefit plan are measured based upon a number of assumptions and using the services of a third-party actuary. The discount 
rates used to discount the plans’ obligations, and the expected rate of return applied to the fair value of plan assets for the 
nonunion defined benefit pension plan, impact the Company’s expense for these plans. For ongoing plans, the discount 
rate is determined by matching projected cash distributions with appropriate high-quality corporate bond yields in a yield 
curve analysis. For the nonunion defined benefit pension plan, the Company established the expected rate of return on plan 
assets by considering the historical and expected returns for the plan’s current investment mix. Assumptions are also made 
regarding expected retirement age, mortality, employee turnover, and, for the postretirement health benefit plan, future 
increases in health care costs.  

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The assumptions used directly impact the net periodic benefit cost for a particular year. An actuarial gain or loss results 
when actual experience varies from the assumptions or when there are changes in actuarial assumptions. Actuarial gains 
and losses are not included in net periodic benefit cost in the period when they arise but are recognized as a component of 
other comprehensive income or loss and subsequently amortized as a component of net periodic benefit cost. 

The  Company  uses  December 31  as  the  measurement  date  for  its  nonunion  defined  benefit  pension  plan,  SBP,  and 
postretirement health benefit plan. Plan obligations are also remeasured upon curtailment and upon settlement.  

The Company recorded quarterly pension settlement expense related to the nonunion defined benefit pension plan when 
qualifying distributions determined to be settlements were expected to exceed the estimated total annual interest cost of 
the plan. Benefit distributions under the SBP individually exceed the annual interest cost of the plan, and the Company 
records the related settlement expense when the amount of the benefit to be distributed is fixed, which is generally upon 
an employee’s termination of employment. Pension settlement expense for the nonunion defined benefit pension plan and 
SBP is presented in Note I. 

In September 2018, the nonunion defined benefit pension plan received a favorable determination letter from the U.S. 
Internal Revenue Service (the “IRS”) regarding qualification of the plan termination as of December 31, 2017. Following 
receipt of the determination letter, the plan’s actuarial assumptions were updated to remeasure the benefit obligation on a 
plan termination basis as of September 30, 2018 in connection with recognition of the quarterly pension settlement charge. 
The Company made assumptions for participant benefit elections, rate of return, and discount rates, including the annuity 
contract interest rate. These assumptions were updated as of December 31, 2018 and upon each quarterly remeasurement 
for  settlements  during  2019  until  the  benefit  obligation  of  the  plan  was  settled  as  of  September  30,  2019.  For  plan 
termination  assumptions,  the  Company  utilized  a  short-term  discount  rate  which  represented  the  Company’s  current 
borrowing rate and an annuity contract interest rate based on current published rates.  

Revenue Recognition: Revenues are recognized when or as control of the promised services is transferred to the customer, 
in an amount that reflects the consideration the Company expects to be entitled to in exchange for those services. 

Asset-Based Segment 
Asset-Based  segment  revenues  consist  primarily  of  less-than-truckload  freight  delivery.  Performance  obligations  are 
satisfied upon final delivery of the freight to the specified destination. Revenue is recognized based on the relative transit 
time in each reporting period with expenses recognized as incurred. A bill-by-bill analysis is used to establish estimates of 
revenue in transit for recognition in the appropriate period. Because the bill-by-bill methodology utilizes the approximate 
location of the shipment in the delivery process to determine the revenue to recognize, management believes it to be a 
reliable method.  

Certain contracts may provide for volume-based or other discounts which are accounted for as variable consideration. The 
Company estimates these amounts based on a historical expectation of discounts to be earned by customers, and revenue 
is recognized based on the estimates. Revenue adjustments may also occur due to rating or other billing adjustments. The 
Company estimates revenue adjustments based on historical information and revenue is recognized accordingly at the time 
of shipment. Management believes that actual amounts will not vary significantly from estimates of variable consideration.  

Revenue,  purchased  transportation  expense,  and  third-party  service  expenses  are  reported  on  a  gross  basis  for  certain 
shipments  and  services  where  the  Company  utilizes  a  third-party  carrier  for  pickup,  linehaul,  delivery  of  freight,  or 
performance of services but remains primarily responsible for fulfilling delivery to the customer and maintains discretion 
in setting the price for the services. 

ArcBest Segment 
ArcBest  segment  revenues  consist  primarily  of  asset-light  logistics  services  using  third-party  vendors  to  provide 
transportation  services.  ArcBest  segment  revenue  is  generally  recognized  based  on  the  relative  transit  time  in  each 
reporting period using estimated standard delivery times for freight in transit at the end of the reporting period. Purchased 
transportation expense is recognized as incurred consistent with the recognition of revenue. 

84 

 
 
 
 
 
 
 
 
 
 
Prior to the adoption of ASC Topic 606, Revenue from Contracts with Customers, on January 1, 2018, ArcBest segment 
revenue was recognized based on the delivery of the shipment to the customer-designated location. 

Revenue and purchased transportation expense are reported on a gross basis for shipments and services where the Company 
utilizes a third-party carrier for pickup and delivery but remains primarily responsible to the customer for delivery and 
maintains discretion in setting the price for the service. 

FleetNet Segment 
FleetNet  segment  revenues  consist  of  service  fee  revenue,  roadside  repair  revenue  and  routine  maintenance  services 
revenue. Service fee revenue for the FleetNet segment is recognized upon response to the service event. Repair and routine 
maintenance service revenue for the FleetNet segment is recognized upon completion of the service by third-party vendors. 
Revenue and expense from repair and maintenance services performed by third-party vendors are reported on a gross basis 
as FleetNet controls the services prior to transfer to the customer and remains primarily responsible to the customer for 
completion of the services. 

Other Recognition and Disclosure 
The Company records deferred revenue when cash payments are received or due in advance of performance under the 
contract.  Deferred  revenues  totaled  $0.5  million  in  both  December 31, 2019  and  2018,  and  are  recorded  in  accrued 
expenses in the consolidated balance sheets. 

Payment  terms  with  customers  may  vary  depending  on  the  service  provided,  location  or  specific  agreement  with  the 
customer. The term between invoicing and when payment is due is not significant. For certain services, payment is required 
before the services are provided to the customer. 

The Company expenses sales commissions when incurred because the amortization period is one year or less. 

The Company has elected to apply the practical expedient to not disclose the value of unsatisfied performance obligations 
for contracts with an original length of one year or less or contracts for which revenue is recognized at the amount to which 
the Company has the right to invoice for services performed. 

Comprehensive Income or Loss: Comprehensive income or loss consists of net income and other comprehensive income 
or loss, net of tax. Other comprehensive income or loss refers to revenues, expenses, gains, and losses that are not included 
in net income, but rather are recorded directly to stockholders’ equity. The Company reports the components of other 
comprehensive income or loss, net of tax, by their nature and discloses the tax effect allocated to each component in the 
consolidated statements of comprehensive income. The accumulated balance of other comprehensive income or loss is 
displayed separately in the consolidated statements of stockholders’ equity and the components of the balance are reported 
in Note J. The changes in accumulated other comprehensive income or loss, net of tax, and the significant reclassifications 
out of accumulated other comprehensive income or loss are disclosed, by component, in Note J. During 2018, the Financial 
Accounting  Standards  Board  (the  “FASB”)  issued  an  amendment  allowing  a  reclassification  from  accumulated  other 
comprehensive income to reflect the appropriate tax rate under the Tax Reform Act. The Company elected to reclassify 
the stranded income tax effects resulting from the Tax Reform Act from accumulated other comprehensive loss to retained 
earnings as of January 1, 2018. 

Earnings Per Share: The Company uses the two-class method for calculating earnings per share due to certain equity 
awards being deemed participating securities. The two-class method is an earnings allocation method under which earnings 
per share is calculated for each class of common stock and participating security considering both dividends declared and 
participation rights in undistributed earnings as if all such earnings had been distributed during the period. The calculation 
uses the net income based on the two-class method and the weighted-average number of common shares (basic earnings 
per share) or common equivalent shares outstanding (diluted earnings per share) during the applicable period. The dilutive 
effect of common stock equivalents is excluded from basic earnings per common share and included in the calculation of 
diluted earnings per common share. 

Share-Based Compensation: The fair value of restricted stock awards is determined based upon the closing market price 
of the Company’s common stock on the date of grant. The restricted stock units generally vest at the end of a five-year 
period following the date of grant for restricted stock units awarded prior to 2018 and at the end of a four-year period 
following the date of grant for subsequent grants. Awards granted to non-employee directors typically vest at the end of a 
one-year period for awards granted on or after January 1, 2016 and at the end of a three-year period for previous grants, 

85 

 
 
 
 
 
 
 
 
 
subject to accelerated vesting due to death, disability, retirement, or change-in-control provisions. When restricted stock 
units  become  vested,  the  Company  issues  new  shares  which  are  subsequently  distributed.  Dividends  or  dividend 
equivalents are paid on certain restricted stock units during the vesting period. The Company recognizes the income tax 
benefits of dividends on share-based payment awards as income tax expense or benefit in the consolidated statements of 
operations when awards vest or are settled. 

Share-based awards are amortized to compensation expense on a straight-line basis over the vesting period of awards or 
over the period to which the recipient first becomes eligible for retirement, whichever is shorter, with vesting accelerated 
upon  death  or  disability.  The  Company  recognizes  forfeitures  as  they  occur  and  the  income  tax  effects  of  awards  are 
recognized in the statement of operations when awards vest or are settled.  

Fair Value Measurements: The Company discloses the fair value measurements of its financial assets and liabilities. Fair 
value  measurements  for  investments  held  in  trust  for  the  Company’s  nonunion  defined  benefit  pension  plan  are  also 
disclosed.  Fair  value  measurements  are  disclosed  in  accordance  with  the  following  hierarchy  of  valuation  approaches 
based  on  whether  the  inputs  of  market  data  and  market  assumptions  used  to  measure  fair  value  are  observable  or 
unobservable: 

•  Level 1 – Quoted prices for identical assets and liabilities in active markets. 
•  Level 2 – Quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar 
assets and liabilities in markets that are not active, or other inputs that are observable or can be corroborated by 
observable market data. 

•  Level 3 – Unobservable inputs (Company’s market assumptions) that are significant to the valuation model.  

Environmental Matters: The Company expenses environmental costs related to existing conditions resulting from past 
or current operations and from which no current or future benefit is discernible. Expenditures which extend the life of the 
related  property  or  mitigate  or  prevent  future  environmental  contamination  are  capitalized.  Amounts  accrued  reflect 
management’s  best  estimate  of  the  future  undiscounted  exposure  related  to  identified  properties  based  on  current 
environmental regulations, management’s experience with similar environmental matters, and testing performed at certain 
sites. The estimated liability is not reduced for possible recoveries from insurance carriers or other third parties. 

Exit or Disposal Activities: The Company recognizes liabilities for costs associated with exit or disposal activities when 
the liability is incurred. 

Adopted Accounting Pronouncements  

ASC Topic 842, which was adopted by the Company effective January 1, 2019, requires lessees to recognize right-of-use 
assets and lease liabilities for operating leases with terms greater than 12 months on the balance sheet. The standard also 
requires additional qualitative and quantitative disclosures designed to assess the amount, timing, and uncertainty of cash 
flows arising from leases. The Company elected the modified retrospective method of applying the transition provisions 
at the beginning of the period of adoption and, as a result, has not adjusted comparative period financial information and 
has  not  included  the  new  lease  disclosures  for  periods  before  the  effective  date.  Prior  period  amounts  continue  to  be 
reported  under  the  Company’s  historical  accounting  in  accordance  with  the  previous  lease  guidance  included  in 
ASC Topic 840.  

The  Company  has  excluded  short-term  leases  from  accounting  under  ASC  Topic  842  and  has  elected  the  package  of 
practical expedients as permitted under the transition guidance, which allowed the Company to not reassess: (1) whether 
contracts are, or contain, leases; (2) lease classification; and (3) capitalization of initial direct costs. For contracts entered 
into on or after the effective date, an assessment is made as to whether the contract is, or contains, a lease at the inception 
of a contract. Consistent with the package of practical expedients elected, leases entered into prior to January 1, 2019, are 
accounted for under ASC Topic 840 and were not reassessed. For all classes of assets, the policy election was made to 
account for each lease component and its related non-lease component(s) as a single lease component. The election to not 
recognize right-of-use assets and lease liabilities for short-term leases that have a term of 12 months or less did not have a 
material effect on the right-of-use assets and lease liabilities. 

The majority of the Company’s lease portfolio consists of real property operating leases related to facilities used in the 
Asset-Based segment service center operations. The lease portfolio also includes operating leases related to certain revenue 
equipment  used  in  the  ArcBest  segment  operations  as  well  as  a  small  number  of  office  equipment  finance  leases. 

86 

 
 
 
 
 
 
 
 
 
Management has recorded the right-of-use assets and associated lease liabilities for operating leases on the consolidated 
balance sheet as of December 31, 2019 in accordance with ASC Topic 842. The Company has a small number of finance 
leases and income leases that are not material to the consolidated financial statements.  

The most significant impact of adopting ASC Topic 842 was the recognition of right-of-use assets and lease liabilities on 
the balance sheet for operating leases of $58.7 million as of January 1, 2019. The accounting for finance leases remained 
substantially  unchanged.  The  expense  recognition  for  operating  leases  and  finance  leases  under  ASC  Topic  842  is 
substantially consistent with ASC Topic 840 and the impact of the new standard is noncash in nature. As a result, there 
was no significant impact on the Company’s results of operations or cash flows presented in the Company’s consolidated 
financial statements upon adoption. 

ASC  Topic  815,  Derivatives  and  Hedging,  which  was  adopted  by  the  Company on  January 1, 2019,  was  amended  to 
change  the  designation  and  measurement  guidance  for  qualifying  hedging  relationships  and  the  presentation  of  hedge 
results  to  simplify  hedge  accounting  treatment  and  better  align  an  entity’s  risk  management  activities  and  financial 
reporting for hedging relationships. ASC Topic 815, as amended, also allows for the Secured Overnight Financing Rate 
(“SOFR”) Overnight Index Swap (“OIS”) Rate as a U.S. benchmark interest rate. The amendment did not have an impact 
on the consolidated financial statements. 

The U.S. Securities and Exchange Commission (the “SEC”) issued Final Rule 33-10618, FAST Act Modernization and 
Simplification of Regulation S-K, (“Final Rule 33-10618”) in March 2019 to modernize and simplify certain disclosure 
requirements in Regulation S-K and the related rules and forms. The final rule allows registrants to redact confidential 
information from most exhibits filed with the SEC without filing a confidential treatment request. Registrants are required 
under the final rule to include the trading symbol for each class of registered securities on the cover page of certain SEC 
forms. The eXtensible Business Reporting Language (“XBRL”) reporting requirements of the final rule include tagging 
data on the cover page of certain SEC filings and the use of hyperlinks for information that is incorporated by reference 
and available on EDGAR. The final rule includes provisions to simplify certain annual disclosure requirements within the 
Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”), Risk Factors, and 
Properties  sections  of  Form  10-K,  which  the  Company  adopted  for  this  2019  Annual  Report  on  Form 10-K.  The 
requirements  of  the  final  rule  did  not  have  a  significant  impact  on  the  Company’s  consolidated  financial  statement 
disclosures. 

Accounting Pronouncements Not Yet Adopted 

ASC Subtopic 350-40, Intangibles – Goodwill and Other – Internal-Use Software: Customer’s Accounting for Fees Paid 
in a Cloud Computing Arrangement, (“ASC Subtopic 350-40”) was amended by the FASB in August 2018 and is effective 
for the Company beginning January 1, 2020. The amendments to ASC Subtopic 350-40 clarify the accounting treatment 
for implementation costs incurred by the customer in a cloud computing software arrangement. The amendments allow 
implementation  costs  of  cloud  computing  arrangements  to  be  capitalized  using  the  same  method  prescribed  by 
ASC Subtopic 350-40, Internal-Use Software. The amendments to ASC Subtopic 350-40 will be adopted on a prospective 
basis and are not expected to have an impact on the Company’s consolidated financial statements.  

ASC Topic 820, Fair Value Measurement, was amended to modify the disclosure requirements of fair value measurements, 
primarily impacting the disclosures for Level 3 fair value measurements. The amendment is effective for the Company 
beginning  January  1,  2020  and  is  not  expected  to  have  a  significant  impact  on  the  Company’s  financial  statement 
disclosures. 

ASC Topic 326, Financial Instruments – Credit Losses, was amended to replace the current incurred losses impairment 
method  with  a  method  that  reflects  expected  credit  losses  on  certain  types  of  financial  instruments,  including  trade 
receivables.  The  amendment  is  effective  for  the  Company  beginning  January  1,  2020  and  is  not  expected  to  have  a 
significant impact on the Company’s consolidated financial statements. 

ASC  Topic  740,  Income  Taxes,  was  amended  to  simplify  the  accounting  for  income  taxes  to  improve  consistency  of 
accounting  methods  and  remove  certain  exceptions.  The  amendment  is  effective  for  the  Company  beginning 
January 1, 2021. The Company is currently assessing the impact this amendment will have on the consolidated financial 
statements and disclosures. 

87 

 
 
 
 
 
 
 
 
 
 
NOTE C – FINANCIAL INSTRUMENTS AND FAIR VALUE MEASUREMENTS 

Financial Instruments 

The following table presents the components of cash and cash equivalents and short-term investments: 

Cash and cash equivalents 

Cash deposits(1) 
Variable rate demand notes(1)(2) 
Money market funds(3) 
U.S. Treasury securities(4) 
Total cash and cash equivalents 

Short-term investments 

Certificates of deposit(1) 
U.S. Treasury securities(4) 
Total short-term investments 

      December 31 

      December 31 

2019 

2018 

(in thousands) 

 $ 

 $ 

 $ 

 $ 

 166,619 
 14,750 
 20,540 
 — 
 201,909 

 69,314 
 47,265 
 116,579 

 $ 

 $ 

 $ 

 $ 

 124,938  
 19,786  
 42,470  
 2,992  
 190,186  

 82,949  
 23,857  
 106,806  

(1)  Recorded at cost plus accrued interest, which approximates fair value. 
(2)  Amounts may be redeemed on a daily basis with the original issuer. 
(3)  Recorded at fair value as determined by quoted market prices (see amounts presented in the table of financial assets and liabilities 

measured at fair value within this Note). 

(4)  Recorded at amortized cost plus accrued interest, which approximates fair value. U.S. Treasury securities with a maturity date 
within 90 days of the purchase date are classified as cash equivalents. U.S. Treasury securities included in short-term investments 
are held-to-maturity investments with maturity dates of less than one year.  

The Company’s long-term financial instruments are presented in the table of financial assets and liabilities measured at 
fair value within this Note. 

Concentrations of Credit Risk of Financial Instruments 
The Company is potentially subject to concentrations of credit risk related to its cash, cash equivalents, and short-term 
investments. The Company reduces credit risk by maintaining its cash deposits primarily in FDIC-insured accounts and 
placing its short-term investments primarily in FDIC-insured certificates of deposit. However, certain cash deposits and 
certificates of deposit may exceed federally insured limits. At December 31, 2019 and 2018, cash, cash equivalents, and 
short-term  investments  totaling  $66.2 million  and  $94.7 million,  respectively,  were  neither  FDIC  insured  nor  direct 
obligations of the U.S. government. 

Fair value and carrying value disclosures of financial instruments as of December 31 are presented in the following table: 

2019 

2018 

(in thousands) 

Credit Facility(1) 
Accounts receivable securitization borrowings(2) 
Notes payable(3) 

  Carrying        
  Value 

Fair 
     Value 
  $   70,000    $   70,000 
 40,000 
    216,432 
 $  326,432 

 40,000 
   213,504 
  $  323,504 

       Carrying       
     Value 
  $   70,000 
 40,000 
    181,409 
 $  291,409 

Fair 
     Value 
  $   70,000  
 40,000  
    181,560  
 $  291,560  

(1)  The revolving credit facility (the “Credit Facility”) carries a variable interest rate based on LIBOR, plus a margin, that is considered 
to be priced at market for debt instruments having similar terms and collateral requirements (Level 2 of the fair value hierarchy). 
(2)  Borrowings under the Company’s accounts receivable securitization program carry a variable interest rate based on LIBOR, plus 
a margin, that is considered to be priced at market for debt instruments having similar terms and collateral requirements (Level 2 
of the fair value hierarchy).  

(3)  Fair value of the notes payable was determined using a present value income approach based on quoted interest rates from lending 

institutions with which the Company would enter into similar transactions (Level 2 of the fair value hierarchy). 

88 

 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
   
 
   
  
   
   
   
   
   
   
 
   
 
   
  
   
 
   
  
  
  
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
   
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
Assets and Liabilities Measured at Fair Value on a Recurring Basis 

The following table presents the assets and liabilities that are measured at fair value on a recurring basis: 

Assets: 
Money market funds(1) 
Equity, bond, and money market mutual funds held in trust related to the Voluntary 
Savings Plan(2) 

Liabilities: 
Interest rate swaps(3) 

December 31, 2019 
Fair Value Measurements Using 

  Quoted Prices      Significant       Significant 

In Active 
  Markets 
(Level 1) 

  Observable    Unobservable  

Inputs 
      (Level 2)       

Inputs 
(Level 3) 

Total 

(in thousands) 

  $ 

 20,540 

 $ 

 20,540 

 $ 

 — 

 $ 

 2,427 
 22,967 

  $ 

  $ 

 563 

 $ 

 $ 

 2,427 
 22,967 

 — 

 $ 

 $ 

 — 
 — 

 563 

 $ 

 $ 

 —   

 —   
 —   

 —   

December 31, 2018 
Fair Value Measurements Using 
  Quoted Prices      Significant       Significant   
  Observable    Unobservable  

In Active 
  Markets 
(Level 1) 

Total 

Inputs 
      (Level 2)       

Inputs 
(Level 3) 

Assets: 
Money market funds(1) 
Equity, bond, and money market mutual funds held in trust related to the Voluntary 
Savings Plan(2) 
Interest rate swaps(3) 

Liabilities: 
Contingent consideration(4) 

(in thousands) 

  $ 

 42,470 

 $ 

 42,470 

 $ 

 — 

 $ 

 2,342 
 801 
 45,613 

 $ 

 2,342 
 — 
 44,812 

 $ 

 — 
 801 
 801 

 $ 

  $ 

 —   

 —   
 —   
 —   

  $ 

 4,472 

 $ 

 — 

 $ 

 — 

 $ 

 4,472   

(3) 

Included in cash and cash equivalents. 

(1) 
(2)  Nonqualified  deferred  compensation  plan  investments  consist  of  U.S.  and  international  equity  mutual  funds,  government  and 
corporate bond mutual funds, and money market funds which are held in a trust with a third-party brokerage firm. Included in other 
long-term assets, with a corresponding liability reported within other long-term liabilities. 
Included in other long-term assets or other long-term liabilities. The fair values of the interest rate swaps were determined by 
discounting future cash flows and receipts based on expected interest rates observed in market interest rate curves adjusted for 
estimated  credit  valuation  considerations  reflecting  nonperformance  risk  of  the  Company  and  the  counterparty,  which  are 
considered to be in Level 3 of the fair value hierarchy. The Company assessed Level 3 inputs as insignificant to the valuation at 
December 31, 2019 and December 31, 2018 and considers the interest rate swap valuations in Level 2 of the fair value hierarchy. 
Included in accrued expenses at December 31, 2018. The fair value of the contingent consideration for an earn-out agreement, 
which  related  to  the  September 2016  acquisition of  LDS,  represents  the  final  accrued payment  and  was  based on  calculations 
performed for the earn-out period which ended August 31, 2018. In January 2019, final payment of the contingent consideration 
was released from an escrow account reported in other current assets in the consolidated balance sheets.  

(4) 

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The following table provides the changes in fair value of the liabilities measured at fair value using inputs categorized in 
Level 3 of the fair value hierarchy: 

Balances at December 31, 2017 
Payments(1) 
Change in fair value included in operating expenses 

Balances at December 31, 2018 
Payments(1) 
Balances at December 31, 2019 

   Contingent Consideration  
(in thousands) 

  $ 

  $ 

  $ 

 6,970 
 (3,528)   
 1,030 

 4,472 
 (4,472)   
 — 

(1)  Payments released from escrow account that is reported in other current assets in the consolidated balance sheets. 

Assets Measured at Fair Value on a Nonrecurring Basis 

The following table presents the fair value of assets remeasured on a nonrecurring basis. 

Goodwill(1) 
Long-lived assets(2) 

  Nonrecurring Fair Value Remeasurements Using  

December 31, 2019 

Significant 
Unobservable Inputs 
(Level 3) 

Total  
Losses 

  $ 

  $ 

(in thousands) 

 83,842 
 6,805 
 90,647 

 $ 

 $ 

 (20,000) 
 (6,514) 
 (26,514) 

(1)  A portion of the goodwill within the ArcBest segment was reduced to its implied fair value as of October 1, 2019 (see Note D). 
(2)  Represents  fair  value  of  the  truckload-dedicated  asset  group  within  the  ArcBest  segment.  Losses  include  write-downs  of 
$6.0 million related to customer relationship intangibles (see Note D) and $0.5 million related to revenue equipment within the 
truckload-dedicated  asset  group  included  in  the  ArcBest  segment  reducing  the  carrying  amounts  to  implied  fair  value  as  of 
October 1, 2019. 

NOTE D – GOODWILL AND INTANGIBLE ASSETS 

Goodwill  represents  the  excess  of  cost  over  the  fair  value  of  net  identifiable  tangible  and  intangible  assets  acquired. 
Goodwill by reportable operating segment consisted of the following: 

      Total 

      ArcBest       FleetNet      

(in thousands) 

Balances December 31, 2017 and 2018 

Goodwill impairment(1) 
Balances December 31, 2019 

  $  108,320   $  107,690   $   630  
 —  
  $   88,320   $   87,690   $   630  

   (20,000)  

   (20,000)  

Accumulated impairment December 31, 2019 

  $  (20,000)   $  (20,000)   $ 

 —  

(1)  Goodwill impairment charge related to the ArcBest segment further described within this Note. 

Goodwill  is  recorded  as  the  excess  of  an  acquired  entity’s  purchase  price  over  the  value  of  the  amounts  assigned  to 
identifiable  assets  acquired  and  liabilities  assumed.  Goodwill  is  not  amortized,  but  rather  is  evaluated  for  impairment 
annually or more frequently if indicators of impairment exist. The fair value estimated for this evaluation is derived with 
the assistance of a third-party valuation firm and utilizing a combination of valuation methods, including EBITDA and 
revenue  multiples  (market  approach)  and  the  present  value  of  discounted  cash  flows  (income  approach).  Significant 
unobservable inputs into the valuation include forecasted cash flows for the reporting unit and the discount rate (level 3 of 
the fair value hierarchy). The annual impairment testing on the goodwill balances was performed as of October 1, 2019, 

90 

  
 
 
 
 
 
 
 
 
 
 
 
   
 
 
  
 
  
 
 
 
 
   
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
     
 
   
 
 
 
 
 
 
 
     
     
 
 
 
 
     
 
   
 
 
    
   
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
and  it  was  determined  that  the  recorded  balances  of  the  domestic  freight  reporting  unit  within  the  ArcBest  segment 
exceeded the estimated fair value of the reporting unit. As a result, the Company recorded a noncash goodwill impairment 
charge of $20.0 million, which was recognized in “Asset impairment” within the ArcBest segment operating expenses for 
the year ended December 31, 2019.  

The impairment resulted primarily from underperformance of the truckload and truckload-dedicated businesses within the 
domestic freight reporting unit of the ArcBest segment during 2019. Current economic conditions, including lack of growth 
in the industrial and manufacturing sectors, tariff impacts of international trade, and higher customer inventory levels, 
contributed  to  uncertainty  on  projected  shipment  levels  for  purposes  of  these  accounting  assessments.  The  goodwill 
balances for each of the other reporting units was assessed qualitatively and it was determined that it was more likely than 
not that there was no impairment of goodwill as of the assessment date. 

The evaluation of goodwill impairment requires management’s judgment and the use of estimates and assumptions to 
determine  the  fair  value  of  the  reporting  unit.  Assumptions  require  considerable  judgment  because  changes  in  broad 
economic  factors  and  industry  factors  can  result  in  variable  and  volatile  fair  values.  Changes  in  key  estimates  and 
assumptions that impact the fair value of the operations could materially affect the impairment analysis. 

Intangible assets consisted of the following as of December 31: 

  Weighted-Average 
     Amortization Period       Cost 

2019 
  Accumulated   
     Amortization       Value         Cost       Amortization       Value    

2018 
  Accumulated   

Net 

Net 

Finite-lived intangible assets 
Customer relationships 
Other 

Indefinite-lived intangible assets 

Trade name 

(in years) 

(in thousands) 

(in thousands) 

 14 
 11 
 14 

 $  52,721 
     1,294 
     54,015 

 $ 

 26,667 
 816 
 27,483 

 $  26,054 
 478 
     26,532 

 $  60,431 
     1,032 
    61,463 

 $ 

 24,130 
 684 
 24,814 

 $  36,301   
 348   
     36,649   

N/A 

     32,300 

N/A 

     32,300 

    32,300 

N/A 

     32,300   

Total intangible assets 

N/A 

 $  86,315 

 $ 

 27,483 

 $  58,832 

 $  93,763 

 $ 

 24,814 

 $  68,949   

Considering the analysis of truckload and truckload-dedicated shipment levels, pricing, and operating costs previously 
discussed for our annual goodwill impairment testing, it was determined that potential impairment indicators existed and 
an impairment test of the asset groups, including our finite-lived intangible assets was performed as of October 1, 2019. It 
was  determined  that  the  estimated  undiscounted  future  cash  flows  expected  from  the  asset  group  associated  with  the 
acquisition of our truckload-dedicated business did not support the recorded value of the related asset group. As a result, 
the Company recorded a noncash impairment charge of $6.5 million, which was recognized in “Asset impairment” within 
the ArcBest segment operating expenses for the year ended December 31, 2019 to record the asset group at fair value. 
Approximately $6.0 million of the impairment was related to customer relationships and an additional $0.5 million was 
related to revenue equipment. Significant unobservable inputs into the valuation of the asset group include forecasted cash 
flows for the asset group and the discount rate (level 3 of the fair value hierarchy). 

The future amortization for intangible assets and software acquired through business acquisitions as of December 31, 2019 
were as follows: 

2020 
2021 
2022 
2023 
2024 
Thereafter 
Total amortization 

           Amortization of 
Intangible Assets 
(in thousands) 

 $ 

 $ 

 3,911 
 3,869 
 3,842 
 3,744 
 3,695 
 7,471 
 26,532 

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NOTE E – INCOME TAXES 

On December 22, 2017, H.R. 1/Public Law 115-97 which includes tax legislation titled Tax Cuts and Jobs Act (the “Tax 
Reform Act”) was signed into law. Effective January 1, 2018, the Tax Reform Act reduced the U.S. federal corporate tax 
rate from 35% to 21%. As a result of the Tax Reform Act, the Company recorded a provisional reduction of net deferred 
income tax liabilities of $24.5 million at December 31, 2017, pursuant to the provisions of ASC Topic 740, Income Taxes, 
which  requires  the  impact  of  tax  law  changes  to  be  recognized  in  the  period  in  which  the  legislation  is  enacted.  An 
additional reduction of net deferred income tax liabilities of $3.8 million was recognized in 2018 related to the reversal of 
temporary differences through the Company’s fiscal tax year end of February 28, 2018. As of December 31, 2018, the 
accounting for the income tax effect of the Tax Reform Act was complete, and all amounts recorded were considered final.  

In addition to the effect on net deferred tax liabilities, the Company recorded a reduction in current income tax expense of 
$0.1 million and $1.3 million at December 31, 2018 and 2017, respectively, as a result of the Tax Reform Act, to reflect 
the Company’s application of a blended rate due to the use of a fiscal year rather than a calendar year for U.S. income tax 
filing. Due to the fact that the Company’s fiscal tax year included the effective date of the rate change under the Tax 
Reform Act, taxes are required to be calculated by applying a blended rate to the taxable income for the current taxable 
year ending February 28, 2018. The blended rate is calculated based on the ratio of days in the fiscal year prior to and after 
the effective date of the rate change. In computing total tax expense for the twelve months ended December 31, 2017, a 
35% federal statutory rate was applied to the two months ended February 28, 2017, and a blended rate of 32.74% was 
applied  to  the  ten  months  ended  December 31, 2017.  In  computing  total  tax  expense  for  the  twelve  months  ended 
December 31, 2018, a federal blended rate of 32.74% was applied to the two months ended February 28, 2018, and a 21% 
federal statutory rate was applied to the ten months ended December 31, 2018.  

The Tax Reform Act made many other changes in the tax law applicable to corporations, including the one-time transition 
tax  on  earnings  of  foreign  subsidiaries,  the  tax  on  global  intangible  low-taxed  income,  and  the  tax  on  base  erosion 
payments. At December 31, 2019, the Company has determined these provisions of the Tax Reform Act will not have a 
significant impact on the Company’s consolidated financial statements.  

Additional tax law changes occurred in December 2019 which had an impact on the 2019 tax provision. The nature and 
effect of these 2019 changes are described in the reconciliation of the effective tax rate and the statutory tax rate below. 

Significant components of the provision or benefit for income taxes for the years ended December 31 were as follows: 

2019 

2018(1) 
(in thousands, except percentages) 

2017(1) 

Current provision (benefit): 

Federal 
State 
Foreign 

Deferred provision (benefit): 

Federal 
State 
Foreign 

Total provision (benefit) for income taxes 

  $ 

 $ 

 2,202 
 1,813 
 2,060 
 6,075 

 $ 

 9,750 
 3,264 
 2,238 
 15,252 

 (1,969)  
 3,701  
 331  
 2,063  

 4,196 
 1,221 
 (6) 
 5,411 
 11,486 

 $ 

 1,157 
 737 
 (22) 
 1,872 
 17,124 

 $ 

 (9,312)  
 (867)  
 (34)  
 (10,213)  
 (8,150)  

  $ 

(1)  For 2018 and 2017, the income tax provision (benefit) reflects the impact of the Tax Reform Act, as previously disclosed in this 
Note. Deferred income tax liabilities were reduced by $3.8 million and $24.5 million for 2018 and 2017, respectively, as a result 
of the decrease in the U.S. corporate statutory tax rate from 35% to 21% effective January 1, 2018. Current tax expense was reduced 
by $0.1 million and $1.3 million for 2018 and 2017, respectively, as a result of the tax law change and the Company’s application 
of a blended rate due to the use of a fiscal year other than the calendar year for U.S. income tax filing purposes. 

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Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and 
liabilities for financial reporting purposes and the amounts used for income tax purposes. Components of the deferred tax 
provision or benefit for the years ended December 31, were as follows: 

Amortization, depreciation, and basis differences for property, plant and equipment 
and other long-lived assets 
Amortization of intangibles and impairment 
Changes in reserves for workers’ compensation, third-party casualty, and cargo 
claims 
Revenue recognition 
Allowance for doubtful accounts 
Nonunion pension and other retirement plans 
Multiemployer pension fund withdrawal(3) 
Federal and state net operating loss carryforwards utilized 
State depreciation adjustments 
Share-based compensation 
Valuation allowance increase (decrease) 
Other accrued expenses 
Impact of the Tax Reform Act(2) 
Prepaid expenses(4) 
Operating lease right-of-use assets/liabilities – net(5) 
Other(4) 
Deferred tax provision (benefit) 

2019(1) 

2018(1)(2) 
(in thousands)  

2017(1)(2) 

     $ 

 16,255      $ 
 (6,933) 

 23,153      $ 
 (763) 

 21,876  
 (1,030)  

 (1,880) 
 (1,437) 
 541 
 564 
 150 
 59 
 (1,302) 
 (709) 
 383 
 (699) 
 — 
 1,782 
 (1,049) 
 (314) 
 5,411 

 $ 

 469 
 (2,524) 
 (115) 
 (2,810) 
 (5,818) 
 746 
 (1,761) 
 (529) 
 (744) 
 (4,881) 
 (3,772) 
 1,313 
 — 
 (92) 
 1,872 

 $ 

 (812)  
 332  
 (719)  
 (1,977)  
 —  
 257  
 (1,244)  
 352  
 401  
 (852)  
 (24,542)  
 (1,331)  
 —  
 (924)  
 (10,213)  

  $ 

(1)  The components of the deferred tax provision above reflect the statutory U.S. income tax rate in effect for the applicable year, 

which is 35% for 2017, a blended rate for 2018 (as previously discussed within this Note), and 21% for 2019.  

(2)  For 2018 and 2017, the effect of the change in the U.S. corporate tax rate from 35% to 21% in accordance with the Tax Reform 

Act is reflected as a separate component of the deferred tax provision. 

(3)  ABF Freight recorded a multiemployer pension fund withdrawal liability in 2018 resulting from the transition agreement it entered 

into with the New England Teamsters and Trucking Industry Pension Fund (see Note I). 

(4)  Prepaid expenses are presented as a separate component of the deferred tax provision (benefit). Certain reclassifications have been 

made to the prior period components to conform to the current year presentation. 

(5)  Net change in operating lease right-of-use deferred tax assets and liabilities recorded due to the adoption of ASC Topic 842 in 

2019. 

93 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
  
   
   
 
  
   
   
 
  
   
   
 
  
   
   
 
  
   
   
 
 
   
   
 
  
   
   
 
  
   
   
 
  
   
   
 
  
   
   
 
  
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
  
   
   
 
 
Significant components of the deferred tax assets and liabilities at December 31 were as follows: 

Deferred tax assets: 
Accrued expenses 
Operating lease liabilities(1) 
Pension liabilities(2) 
Supplemental pension liabilities(2) 
Multiemployer pension fund withdrawal(3) 
Postretirement liabilities other than pensions 
Share-based compensation 
Federal and state net operating loss carryovers 
Other 

Total deferred tax assets 
Valuation allowance 

Total deferred tax assets, net of valuation allowance 

Deferred tax liabilities: 

Amortization, depreciation, and basis differences for property, plant and equipment, and other 
long-lived assets 
Operating lease right-of-use assets(1) 
Intangibles 
Revenue recognition 
Prepaid expenses 

Total deferred tax liabilities 

Net deferred tax liabilities 

  $ 

2019 

2018 

(in thousands) 

 $ 

 41,757 
 19,726 
 — 
 1,091 
 5,546 
 5,359 
 5,605 
 1,093 
 1,538 
 81,715 
 (668) 
 81,047 

 39,885  
 —  
 1,721  
 1,033  
 5,710  
 7,660  
 4,893  
 1,152  
 1,355  
 63,409  
 (53)  
 63,356  

 107,835 
 18,703 
 7,373 
 669 
 4,952 
 139,532 
 (58,485) 

 $ 

 93,525  
 —  
 14,066  
 1,513  
 3,225  
 112,329  
 (48,973)  

  $ 

(1)  Operating lease right-of-use assets and liabilities were recorded in 2019 due to the adoption of ASC Topic 842. 
(2)  Supplemental pension liabilities are presented as a separate component of deferred tax assets. Certain reclassifications have been 

made to the prior period components to conform to the current year presentation. 

(3)  ABF Freight recorded a multiemployer pension fund withdrawal liability in 2018 resulting from the transition agreement it entered 

into with the New England Teamsters and Trucking Industry Pension Fund (see Note I). 

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Reconciliation between the effective income tax rate, as computed on income before income taxes, and the statutory federal 
income tax rate for the years ended December 31 is presented in the following table: 

2019(1) 

2018(1) 
(in thousands, except percentages) 

2017(2) 

Income tax provision at the statutory federal rate 
Federal income tax effects of: 

State income taxes 
Nondeductible expenses(3) 
Life insurance proceeds and changes in cash surrender value 
Alternative fuel credit 
Net increase (decrease) in valuation allowances 
Net increase (decrease) in uncertain tax positions 
Settlement of share-based compensation 
Impact of the Tax Reform Act on current tax(2) 
Impact of the Tax Reform Act on deferred tax(2) 
Nonunion pension termination expense 
Foreign tax credits generated(3) 
Federal research and development tax credits 
Other(3) 

Federal income tax provision (benefit) 
State income tax provision 
Foreign income tax provision 
Total provision (benefit) for income taxes 
Effective tax (benefit) rate 

     $ 

 10,809       $ 

 17,721      $ 

 18,052 

 (637) 
 1,344 
 (775) 
 (2,340) 
 382 
 (20) 
 388 
 — 
 — 
 1,040 
 (2,054) 
 (1,354) 
 (385) 
 6,398 
 3,034 
 2,054 
 11,486 

 $ 
 22.3 %     

 (840) 
 1,682 
 7 
 (1,203) 
 (891) 
 933 
 (649) 
 (52) 
 (3,772) 
 — 
 (2,216) 
 — 
 187 
 10,907 
 4,001 
 2,216 
 17,124 

 $ 
 20.3 %     

 (992) 
 1,551 
 (927) 
 — 
 401 
 (720) 
 (1,129) 
 (1,288) 
 (24,542) 
 — 
 (297) 
 — 
 (1,390) 
 (11,281) 
 2,834 
 297 
 (8,150) 
 (15.8) %   

  $ 

(1)  Amounts in this reconciliation reflect the statutory U.S. income tax rate in effect for the applicable year after the enactment of the 
Tax Reform Act, which is 21%. The effect of applying a blended rate of 32.74% for the two months ended February 28, 2018, in 
accordance with the Tax Reform Act, is reflected in separate components of the reconciliation. 

(2)  Amounts in this reconciliation reflect the statutory U.S. income tax rate in effect for the applicable year prior to the enactment of 
the Tax Reform Act, which is 35%. For 2017, the effect of the change in the U.S. corporate tax rate to 21% in accordance with the 
Tax Reform Act is reflected in separate components of the reconciliation. 

(3)  Foreign  tax  credits  generated  are  presented  as  a  separate  component  of  the  federal  income  tax  provision  (benefit).  Certain 
reclassifications,  including  the  separate  presentation  of  foreign  tax  credits,  have  been  made  to  the  prior  period  components  to 
conform to the current year presentation. 

Income taxes paid, excluding income tax refunds, totaled $28.1 million, $21.8 million, and $22.7 million in 2019, 2018, 
and 2017, respectively. Income tax refunds totaled $13.1 million, $18.5 million, and $18.5 million in 2019, 2018, and 
2017, respectively. 

Under ASC Topic 718, Compensation – Stock Compensation, the Company may experience volatility in its income tax 
provision as a result of recording all excess tax benefits and tax deficiencies in the income statement upon settlement of 
awards, which occurs primarily during the second quarter of each year except for 2018 when it predominantly occurred in 
the fourth quarter. The tax rate for 2019 reflects a 0.9% expense, and the 2018 and 2017 rate reflects a benefit of 0.8% and 
2.2%, respectively. The tax benefit of dividends on share-based payment awards was less than $0.1 million each for 2019, 
2018, and 2017.  

The  Company  had  state  net  operating  loss  carryforwards  of  $11.7 million  and  state  contribution  carryforwards  of 
$0.5 million at December 31, 2019. At December 31, 2018, the Company had a valuation allowance of $0.1 million related 
to state contribution carryforwards. Due to the utilization of a significant portion of the carryforward in 2019 the valuation 
allowance was reversed in 2019. At December 31, 2017, the Company established a valuation allowance of $0.7 million 
related to certain state net operating loss carryforwards set to expire in 5 years. Due to tax-planning strategies a significant 
portion of the state net operating loss carryforwards were utilized. The valuation allowance of $0.7 million was reversed 
in 2018. As the Canadian tax rate is now higher than the U.S. tax rate, it is unlikely that foreign tax credit carryforwards 
will be useable. Thus, the foreign tax credit carryover of $0.7 million at December 31, 2019 is fully reserved by a valuation 
allowance of $0.7 million. 

The  Company  acquired  Panther  on  June  15,  2012.  At  December  31,  2019,  Panther  had  federal  net  operating  loss 
carryforwards of approximately $1.2 million from periods ending on or prior to June 15, 2012. Federal net operating loss 
carryforwards will expire if not used within 12 years. For federal tax purposes, the use of such carryforwards is limited by 

95 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
   
 
   
 
 
 
  
   
   
 
 
  
   
   
 
 
  
   
   
 
 
  
   
   
 
 
  
   
   
 
 
 
   
   
 
 
 
   
   
 
 
 
   
   
 
 
 
   
   
 
 
 
   
   
 
 
 
   
   
 
 
 
   
   
 
 
  
   
   
 
 
  
   
   
 
 
  
   
   
 
 
  
   
   
 
 
 
  
 
  
 
 
 
Section 382 of the Internal Revenue Code (“IRC”). However, it is not expected that the Section 382 limitation will result 
in the expiration of net operating loss carryforwards prior to their availability under Section 382.  

Consolidated federal income tax returns filed for tax years through 2015 are closed by the applicable statute of limitations. 
The  Company  is  under  examination  by  one  state  taxing  authority  at  December  31,  2019.  The  Company  is  not  under 
examination by foreign taxing authorities at December 31, 2019. 

At December 31, 2019, 2018, and 2017, the Company had reserves for uncertain tax positions of $0.9 million, $1.0 million, 
and less than $0.1 million, respectively. A $0.7 million reserve for uncertain tax positions as of December 31, 2017 was 
related to certain credits taken on amended federal returns. The statute of limitations for the federal return on which these 
credits  were  claimed  expired  in  the  fourth  quarter  of  2017,  and  the  reserve  was  removed  at  December 31, 2017.  The 
Company also had a reserve for uncertain tax positions of less than $0.1 million at December 31, 2017, and maintained 
the reserve at December 31, 2018, related to credits taken on a federal return. The statute of limitations for the federal 
return  on  which  these  credits  were  claimed  expired  in  the  fourth  quarter  of  2019,  and  the  reserve  was  removed  at 
December 31, 2019. A reserve for uncertain tax positions of $0.9 million was established at December 31, 2018 as a result 
of certain credits taken on amended federal returns. The statute of limitations for the federal return on which these credits 
were claimed expires in the first quarter of 2020. 

For 2019, 2018 and 2017, interest of less than $0.1 million was paid related to foreign and state income taxes. Accrued 
interest on the foreign income tax obligations of less than $0.1 million remained at December 31, 2019. Any interest or 
penalties related to income taxes are charged to operating expenses. 

NOTE F – LEASES 

The Company leases, under finance and operating lease arrangements, certain facilities used primarily in the Asset-Based 
segment service center operations, certain revenue equipment used in the ArcBest segment operations, and certain other 
office equipment. Current operating leases have remaining terms of less than 10 years, some of which include one or more 
options to renew, with renewal option terms up to five years, and some of which include options to terminate the leases 
within the next two years. The right-of-use assets and lease liabilities as of December 31, 2019 do not assume the option 
to early terminate any of the Company’s leases, and all renewal options that have been exercised or are reasonably certain 
to be exercised as of December 31, 2019 are included in the right-of-use assets and lease liabilities. Variable lease cost for 
operating leases consists of subsequent changes in CPI index, rent payments that are based on usage, and other lease related 
payments  which  are  subject  to  change  and  not  considered  fixed  payments.  All  fixed  lease  and  non-lease  component 
payments are combined in determining the right-of-use asset and lease liability. 

The components of operating lease expense were as follows: 

Operating lease expense 
Variable lease expense 
Sublease income 

Total operating lease expense(1) 

  December 31, 2019 

(in thousands) 

  $ 

 22,291 
 3,366 
 (324) 

  $ 

 25,333 

(1)  Operating lease expense excludes short-term leases with a term of 12 months or less.  

Rental expense for operating leases, excluding expenses related to leases with initial terms of less than one year, totaled 
$20.5 million, net of sublease income, for 2018 and 2017. 

The operating cash flows from operating lease activity were as follows: 

Noncash change in operating right-of-use assets 
Change in operating lease liabilities 
Operating right-use-of-assets and lease liabilities, net 

Cash paid for amounts included in the measurement of operating lease liabilities 

96 

  December 31, 2019 

(in thousands) 

  $ 

  $ 

  $ 

 20,439  
 (19,711)  
 728  

 (21,714)  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
Supplemental balance sheet information related to operating leases was as follows: 

Operating right-of-use assets (long-term) 

Operating lease liabilities (current) 
Operating lease liabilities (long-term) 

Total operating lease liabilities 

December 31, 2019 
(in thousands, except lease term and discount rate) 
  Equipment 
  and Others 
 1,243 
 $ 

  Land and 
  Structures 
 67,227 
 $ 

  Total 
  $  68,470 

  $  20,265 
   52,277 
  $  72,542 

 $ 

 $ 

 19,293 
 52,008 
 71,301 

 $ 

 $ 

 972 
 269 
 1,241 

Weighted-average remaining lease term (in years) 
Weighted-average discount rate 

 5.3 
  3.77%  

Maturities of operating lease liabilities at December 31, 2019 were as follows: 

  Equipment   
  Land and 
and 
      Structures(1)        Other 

Total 

2020 
2021 
2022 
2023 
2024 
Thereafter 
Total lease payments 
Less imputed interest 
Total   

  $ 

  $ 

 22,576 
 16,737 
 12,253 
 8,871 
 6,275 
 13,309 
 80,021 
 (7,479) 
 72,542 

(in thousands) 
 21,578 
 16,467 
 12,253 
 8,871 
 6,275 
 13,309 
 78,753 
 (7,452) 
 71,301 

 $ 

 $ 

 $ 

 $ 

 998  
 270  
 —  
 —  
 —  
 —  
 1,268  
 (27)  
 1,241  

(1)  Excludes future minimum payments of $36.6 million for two operating leases for office space and a service center facility, that 
were executed but had not yet commenced as of December 31, 2019, which will be paid over terms of approximately 12 years. The 
Company has taken possession of the office space location as of January 1, 2020 and possession of the service center facility is 
expected in late-summer 2020, pending Lessor’s completion of construction to the premises. 

The future minimum rental commitments, net of minimum rentals to be received under noncancelable subleases, as of 
December 31, 2018 for all noncancelable operating leases were as follows: 

2019 
2020 
2021 
2022 
2023 
Thereafter 

Total 

 19,130 
 14,620 
 10,972 
 7,125 
 4,477 
 5,850 
 62,174 

  $ 

  $ 

  Equipment   
  Land and 
and 
     Structures(1)       Other 

(in thousands) 
 18,067 
 13,676 
 10,716 
 7,125 
 4,477 
 5,850 
 59,911 

 $ 

 $ 

 $ 

 $ 

 1,063  
 944  
 256  
 —  
 —  
 —  
 2,263  

(1)  Excludes  future  minimum  payments  for  leases  which  were  executed  but  had  not  yet  commenced  as  of  December  31,  2018  of  approximately 

$21.0 million which will be paid over 10 years. 

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NOTE G – LONG-TERM DEBT AND FINANCING ARRANGEMENTS 

Long-Term Debt Obligations 
Long-term debt consisted of borrowings outstanding under the Company’s revolving credit facility and accounts receivable 
securitization program, both of which are further described in Financing Arrangements within this Note, and notes payable 
and finance lease obligations related to the financing of revenue equipment (tractors and trailers used primarily in Asset-
Based segment operations), certain other equipment, and software as follows: 

Credit Facility (interest rate of 2.9%(1) at December 31, 2019) 
Accounts receivable securitization borrowings (interest rate of 2.6% at December 31, 2019) 
Notes payable (weighted-average interest rate of 3.3% at December 31, 2019) 
Finance lease obligations (weighted-average interest rate of 3.3% at December 31, 2019) 

Less current portion 
Long-term debt, less current portion 

  December 31   December 31   

2019 

2018 

(in thousands) 

 70,000 
 40,000 
 213,504 
 15 
 323,519 
 57,305 
 266,214 

 $ 

 $ 

 70,000  
 40,000  
 181,409  
 266  
 291,675  
 54,075  
 237,600  

  $ 

  $ 

(1)  The interest rate swap mitigates interest rate risk by effectively converting $50.0 million of borrowings under the Credit Facility 
from variable-rate interest to fixed-rate interest with a per annum rate of 2.98% and 3.10% based on the margin of the Credit 
Facility as of December 31, 2019 and 2018, respectively. 

Scheduled maturities of long-term debt obligations as of December 31, 2019 were as follows: 

2020 
2021 
2022 
2023 
2024 
Thereafter 
Total payments 
Less amounts representing interest 
Long-term debt 

Accounts 
  Receivable 
     Securitization       Notes  
  Payable 

      Credit 
  Facility(1)    Program(1) 

Total 

     Finance Lease   
  Obligations   

  $ 

 66,398 
   102,230 
 52,850 
 37,030 
 90,084 
 203 
   348,795 
 25,276  
  $   323,519 

 $   1,947 
 1,845 
 1,885 
 1,966 
    71,515 
 — 
    79,158 
 9,158  
 $  70,000 

(in thousands) 
 1,021 
 40,719 
 — 
 — 
 — 
 — 
 41,740 
 1,740  
 40,000 

 $ 

 $ 

 $   63,423 
     59,659 
     50,964 
     35,064 
     18,569 
 203 
    227,882 
 14,378 
 $  213,504 

 $ 

 $ 

 7   
 7   
 1   
 —   
 —   
 —   
 15   
 —   
 15   

(1)  The  future  interest payments  included  in  the  scheduled  maturities  due  are  calculated  using  variable  interest  rates based on  the 

LIBOR swap curve, plus the anticipated applicable margin. 

Assets securing notes payable or held under finance leases at December 31 were included in property, plant and equipment 
as follows: 

Revenue equipment 
Land and structures (service centers) 
Software 
Service, office, and other equipment  
Total assets securing notes payable or held under finance leases 
Less accumulated depreciation and amortization(1) 
Net assets securing notes payable or held under finance leases  

2019 

2018 

(in thousands) 

   $  265,315    $  264,396 
 1,794 
 1,484 
 5,941 
    273,615 
 79,961 
 $  193,654 

 — 
 2,140 
 26,344 
   293,799 
 71,405 
  $  222,394 

(1)  Amortization of assets held under finance leases and depreciation of assets securing notes payable are included in depreciation 

expense. 

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The Company’s long-term debt obligations have a weighted-average interest rate of 3.1% at December 31, 2019. The 
Company  paid  interest  of  $10.9  million,  $8.7  million,  and  $5.8  million  in  2019,  2018,  and  2017,  respectively,  net  of 
capitalized interest which totaled $0.2 million, $0.2 million, and $0.9 million for 2019, 2018 and 2017, respectively. 

Financing Arrangements 

Credit Facility 
The  Company  has  a  revolving  credit  facility  (the  “Credit  Facility”)  under  its  Third  Amended  and  Restated  Credit 
Agreement which was amended and restated in September 2019 (the “Credit Agreement”) to increase the initial maximum 
credit  amount  from  $200.0 million  to  $250.0  million,  including  a  swing  line  facility  of  an  aggregate  amount  of  up  to 
$25.0 million and a letter of credit sub-facility providing for the issuance of letters of credit up to an aggregate amount of 
$20.0 million. The Company’s option to request additional revolving commitments or incremental term loans thereunder 
increased  from  $100.0 million  to  $125.0  million,  subject  to  certain  additional  conditions  as  provided  in  the  Credit 
Agreement. As of December 31, 2019, the Company had available borrowing capacity of $180.0 million under the initial 
maximum credit amount of the Credit Facility.  

Principal payments under the Credit Facility are due upon maturity of the facility on October 1, 2024; however, borrowings 
may be repaid, at the Company’s discretion, in whole or in part at any time, without penalty, subject to required notice 
periods and compliance with minimum prepayment amounts. Borrowings under the Credit Agreement can either be, at the 
Company’s election: (i) at an Alternate Base Rate (as defined in the Credit Agreement) plus a spread; or (ii) at a Eurodollar 
Rate (as defined in the Credit Agreement) plus a spread. The applicable spread is dependent upon the Company’s Adjusted 
Leverage  Ratio  (as  defined  in  the  Credit Agreement).  The  Credit Agreement  contains  conditions,  representations  and 
warranties, events of default, and indemnification provisions that are customary for financings of this type, including, but 
not limited to, a minimum interest coverage ratio, a maximum adjusted leverage ratio, and limitations on incurrence of 
debt,  investments,  liens  on  assets,  certain  sale  and  leaseback  transactions,  transactions  with  affiliates,  mergers, 
consolidations, purchases and sales of assets, and certain restricted payments. The Company was in compliance with the 
covenants under the Credit Agreement at December 31, 2019. 

Interest Rate Swaps 
The  Company  has  a  five-year  interest  rate  swap  agreement  with  a  $50.0  million  notional  amount  maturing  on 
January 2, 2020. The Company receives floating-rate interest amounts based on one-month LIBOR in exchange for fixed-
rate  interest  payments  of  1.85%  over  the  life  of  the  agreement.  The  interest  rate  swap  mitigates  interest  rate  risk  by 
effectively converting $50.0 million of borrowings under the Credit Facility from variable-rate interest to fixed-rate interest 
with a per annum rate of 2.98% based on the margin of the Credit Facility as of December 31, 2019. The fair value of the 
interest rate swap of less than $0.1 million was recorded in other long-term liabilities in the consolidated balance sheet at 
December 31, 2019. At December 31, 2018, the fair value of the interest rate swap of $0.3 million was recorded in other 
long-term assets in the consolidated balance. 

In June 2017, the Company entered into a forward-starting interest rate swap agreement with a $50.0 million notional 
amount beginning on January 2, 2020 upon maturity of the current interest rate swap agreement, and mature on June 30, 
2022. The Company will receive floating-rate interest amounts based on one-month LIBOR in exchange for fixed-rate 
interest payments of 1.99% over the life of the agreement. The interest rate swap mitigates interest rate risk by effectively 
converting $50.0 million of borrowings under the Credit Facility from variable-rate interest to fixed-rate interest with a 
per annum rate of 3.12% based on the margin of the Credit Facility as of December 31, 2019. The fair value of the interest 
rate  swap  of  $0.6 million  was  recorded  in  other  long-term  liabilities  in  the  consolidated  balance  sheet  at 
December 31, 2019. At December 31, 2018, the fair value of the interest rate swap of $0.5 million was recorded in other 
long-term assets in the consolidated balance. 

The  unrealized  gain  or  loss  on  the  interest  rate  swap  instruments  was  reported  as  a  component  of  accumulated  other 
comprehensive loss, net of tax, in stockholders’ equity at December 31, 2019 and 2018, and the change in the unrealized 
income on the interest rate swaps for the years ended December 31, 2019 and 2018 was reported in other comprehensive 
income, net of tax, in the consolidated statements of comprehensive income. The interest rate swaps are subject to certain 
customary provisions that could allow the counterparty to request immediate settlement of the fair value liability or asset 
upon violation of any or all of the provisions. The Company was in compliance with all provisions of the interest rate swap 
agreements at December 31, 2019. 

99 

 
 
 
 
 
 
 
Accounts Receivable Securitization Program 
The Company’s accounts receivable securitization program, which matures on October 1, 2021, allows for cash proceeds 
of  $125.0  million  to  be  provided  under  the  program  and  has  an  accordion  feature  allowing  the  Company  to  request 
additional borrowings up to $25.0 million, subject to certain conditions. Under this program, certain subsidiaries of the 
Company continuously sell a designated pool of trade accounts receivables to a wholly owned subsidiary which, in turn, 
may borrow funds on a revolving basis. This wholly owned consolidated subsidiary is a separate bankruptcy-remote entity, 
and its assets would be available only to satisfy the claims related to the lender’s interest in the trade accounts receivables. 
Borrowings under the accounts receivable securitization program bear interest based upon LIBOR, plus a margin, and an 
annual  facility  fee.  The  securitization  agreement  contains  representations  and  warranties,  affirmative  and  negative 
covenants, and events of default that are customary for financings of this type, including a maximum adjusted leverage 
ratio covenant. As of December 31, 2019 and 2018, $40.0 million was borrowed under the program. The Company was in 
compliance with the covenants under the accounts receivable securitization program as of December 31, 2019.  

The accounts receivable securitization program includes a provision under which the Company may request and the letter 
of credit issuer may issue standby letters of credit, primarily in support of workers’ compensation and third-party casualty 
claims liabilities in various states in which the Company is self-insured. The outstanding standby letters of credit reduce 
the availability of borrowings under the program. As of December 31, 2019, standby letters of credit of $12.2 million have 
been issued under the program, which reduced the available borrowing capacity to $72.8 million. 

Letter of Credit Agreements and Surety Bond Programs 
As of December 31, 2019 and 2018, the Company had letters of credit outstanding of $12.8 million and $17.2 million, 
respectively, (including $12.2 million and $16.6 million, respectively, issued under the accounts receivable securitization 
program). The Company has programs in place with multiple surety companies for the issuance of surety bonds in support 
of its self-insurance program. As of December 31, 2019 and 2018, surety bonds outstanding related to the self-insurance 
program totaled $62.3 million and $49.1 million, respectively. 

Notes Payable 
The Company has financed the purchase of certain revenue equipment, other equipment, and software through promissory 
note arrangements, including $90.8 million, $94.0 million, and $84.2 million for revenue equipment and other equipment 
during the year ended December 31, 2019, 2018, and 2017, respectively. 

NOTE H – ACCRUED EXPENSES 

Workers’ compensation, third-party casualty, and loss and damage claims reserves 
Accrued vacation pay 
Accrued compensation, including retirement benefits(1) 
Taxes other than income 
Other(1) 
  Total accrued expenses 

December 31 

2019 

2018 

(in thousands) 

$ 

$ 

 107,149 
 47,730 
 49,148 
 8,722 
 16,000 
 228,749 

 $   103,015  
 41,474  
 71,447  
 8,457  
 18,718  
 $   243,111  

(1)  Certain  reclassifications  have  been  made  to  the  prior  period  accrued  expenses  in  this  table  to  conform  to  the  current  year 
presentation. There was no impact on total accrued expenses as a result of the reclassifications. Certain accrued expense balances 
previously presented within “Other” in this table have been reclassed to “Accrued compensation, including retirement benefits” to 
conform to the current year presentation. 

100 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
         
     
 
 
 
 
 
 
  
   
 
 
  
 
  
   
 
  
   
 
 
 
  
 
 
NOTE I – EMPLOYEE BENEFIT PLANS 

Nonunion Defined Benefit Pension, Supplemental Benefit, and Postretirement Health Benefit Plans 

The Company had a noncontributory defined benefit pension plan covering substantially all noncontractual employees 
hired before January 1, 2006. Benefits under the defined benefit pension plan are generally based on years of service and 
employee compensation. In June 2013, the Company amended the nonunion defined benefit pension plan to freeze the 
participants’ final average compensation and years of credited service as of July 1, 2013. The amendment resulted in a 
plan curtailment and eliminated the service cost of the plan. The plan amendment did not impact the vested benefits of 
retirees or former employees whose benefits had not yet been paid from the plan. Effective July 1, 2013, participants of 
the  nonunion  defined  benefit  pension  plan  who  were  active  employees  of  the  Company  became  eligible  for  the 
discretionary defined contribution feature of the Company’s nonunion 401(k) and defined contribution plan in which all 
eligible noncontractual employees hired subsequent to December 31, 2005 also participate (see Defined Contribution Plans 
section within this Note).  

In November 2017, an amendment was executed to terminate the nonunion defined benefit pension plan with a termination 
date of December 31, 2017. In September 2018, the plan received a favorable determination letter from the IRS regarding 
qualification of the plan termination. Following receipt of the determination letter, the plan’s actuarial assumptions were 
updated  to  remeasure  the  benefit  obligation  on  a  plan  termination  basis  as  of  September  30,  2018  in  connection  with 
recognition of the quarterly pension settlement charge. The Company made assumptions for participant benefit elections, 
rate of return, and discount rates, including the annuity contract interest rate. Benefit election forms were provided to plan 
participants and they had an election window during the fourth quarter of 2018 in which they could choose any form of 
payment allowed by the plan for immediate commencement of payment or defer payment until a later date.  

The plan began distributing immediate lump sum benefit payments related to the plan termination in fourth quarter 2018 
and  continued  making  these distributions  through  third  quarter  2019.  During  third quarter  2019,  the  plan purchased a 
nonparticipating annuity contract from an insurance company for $14.0 million to settle the pension obligation related to 
the vested benefits of approximately 120 plan participants and beneficiaries who were either receiving monthly benefit 
payments at the time of the contract purchase or who did not elect to receive a lump sum benefit upon plan termination. 
The remaining benefit obligation of $1.5 million for the vested benefits of 30 plan participants who could not be located 
for payment was transferred to the Pension Benefit Guaranty Corporation (the “PBGC”) during third quarter 2019. The 
Company made $7.7 million of tax-deductible cash contributions to the plan in third quarter 2019 to fund the plan benefit 
and expense distributions in excess of plan assets. Termination of the nonunion defined benefit plan was completed in 
2019 and the plan was liquidated as of December 31, 2019. 

The plan had previously purchased a $7.6 million nonparticipating annuity contract from an insurance company during 
2017 to settle the pension obligation related to the vested benefits of approximately 50 plan participants and beneficiaries 
receiving monthly benefit payments at the time of the contract purchase. The Company recognized pension settlement 
expense as a component of net periodic benefit cost related to the nonparticipating annuity contract purchases in 2019 and 
2017, the transfer of the remaining benefit obligation to the PBGC in 2019, and lump-sum benefit distributions from the 
plan in 2019, 2018, and 2017. The pension settlement expense amounts are presented in the tables within this Note. In 
2019, an additional $4.0 million pension termination expense (with no tax benefit) was recorded with pension settlement 
expense in the “Other, net” line of other income (costs) in the consolidated statements of operations. This noncash charge 
was related to an amount which was stranded in accumulated other comprehensive loss until the nonunion defined benefit 
pension  obligation  was  settled  upon  plan  termination.  The  stranded  amount  originally  related  to  a  previous  valuation 
allowance on deferred tax assets for nonunion defined benefit pension liabilities.  

101 

 
 
 
 
 
 
The Company also has an unfunded supplemental benefit plan (“SBP”) for the purpose of supplementing benefits under 
the Company’s nonunion defined benefit pension plan for executive officers designated as participants in the SBP by the 
Company’s  Board  of  Directors.  The  Compensation  Committee  of  the  Company’s  Board  of  Directors  (“Compensation 
Committee”) elected to close the SBP to new entrants and to place a cap on the maximum payment per participant to 
existing participants in the SBP effective January 1, 2006. In place of the SBP, eligible officers of the Company appointed 
after 2005 participate in a long-term cash incentive plan (see Cash Long-Term Incentive Compensation Plan section within 
this  Note).  Effective  December 31,  2009,  the  Compensation  Committee  elected  to  freeze  the  accrual  of  benefits  for 
remaining participants under the SBP. With the exception of early retirement penalties that may apply in certain cases, the 
valuation inputs for calculating the frozen SBP benefits to be paid to participants, including final average salary and the 
interest rate, were frozen at December 31, 2009. As presented in the tables within this Note, pension settlement expense 
and a corresponding reduction in the net actuarial loss was recorded in 2019 related to lump-sum SBP benefit distributions. 
The SBP did not incur pension settlement expense in 2018 or 2017.   

The  Company  sponsors  an  insured  postretirement health benefit  plan  that  provides  supplemental  medical  benefits  and 
dental and vision benefits primarily to certain officers of the Company and certain subsidiaries. Effective January 1, 2011, 
retirees began paying a portion of the premiums under the plan according to age and coverage levels. The amendment to 
the plan to implement retiree premiums resulted in an unrecognized prior service credit which was recorded in accumulated 
other comprehensive loss and is being amortized over approximately nine years.  

The following table discloses the changes in benefit obligations and plan assets of the Company’s nonunion defined benefit 
plans for years ended December 31, the measurement date of the plans: 

Change in benefit obligations 
Benefit obligations at December 31, 2018 
Service cost 
Interest cost 
Actuarial (gain) loss(1) 
Benefits paid 
Settlement loss 
Benefit obligations at December 31, 2019 
Change in plan assets 
Fair value of plan assets at December 31, 2018 
Actual return on plan assets 
Employer contributions 
Benefits paid 
Fair value of plan assets at December 31, 2019 
Funded status at period end 

Nonunion Defined 
Benefit Pension Plan 
2019 

2018 

Supplemental 
Benefit Plan 

      2019 

      2018 

(in thousands) 

Postretirement 

  Health Benefit Plan 
2018 

2019 

  $   33,373 
 — 
 624 
 300 
   (34,297) 
 — 
 — 

 $   137,417 
 — 
 4,269 
 (3,685) 
    (105,522) 
 894 
 33,373 

 $   3,948 
 — 
 39 
 186 
 (937) 
 — 
     3,236 

 $   3,897 
 — 
 108 
 (57) 
 — 
 — 
     3,948 

 $   29,488 
 320 
 1,212 
 (9,542) 
 (848) 
— 
     20,630 

 $   24,097   
 366   
 837   
 4,957   
 (769)  
—   
 29,488   

    26,646 
 (59) 
 7,710 
   (34,297) 
 — 
 — 

  $ 

     124,831 
 1,837 
 5,500 
    (105,522) 
 26,646 
 (6,727) 

 $ 

 — 
 — 
 937 
 (937) 
 — 
 $  (3,236) 

 — 
 — 
 — 
 — 
 — 
 $  (3,948) 

 — 
 — 
 848 
 (848) 
 — 
 $  (20,630) 

 —   
 —   
 769   
 (769)  
 —   
 $  (29,488)  

Accumulated benefit obligation 

 $ 

 — 

 $ 

 33,373 

 $   3,236 

 $   3,948 

 $   20,630 

 $   29,488   

(1)  The actuarial gain on the nonunion defined benefit pension plan for 2018 was primarily due to an increase in the discount rate used 
to remeasure the plan obligation at December 31, 2018 versus December 31, 2017. The actuarial gain on the postretirement health 
benefit plan for 2019 is primarily related to the impact of a lower cost prescription drug plan effective January 1, 2020, versus the 
actuarial  loss  for 2018  which  was  primarily  related  to  changes  in  the  medical  trend  rate  assumption used  to  measure  the  plan 
obligation at the measurement date. 

Amounts recognized in the consolidated balance sheets at December 31 consisted of the following: 

Current portion of pension and postretirement liabilities 
Pension and postretirement liabilities, less current portion 
Liabilities recognized 

  $ 

  $ 

 — 
 — 
 — 

 $  (6,727) 
 — 
 $  (6,727) 

(in thousands) 
 (937) 
 $ 
     (3,011) 
 $  (3,948) 

 $  (2,886) 
 (350) 
 $  (3,236) 

 $ 
 (686) 
    (19,944) 
 $  (20,630) 

 (995)  
 $ 
     (28,493)  
 $  (29,488)  

  Nonunion Defined 
  Benefit Pension Plan 
      2019 

      2018 

Supplemental 
Benefit Plan 

      2019 

      2018 

Postretirement 

  Health Benefit Plan 
2018 

2019 

102 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
     
     
     
     
  
 
 
  
 
 
 
   
 
   
 
   
 
   
 
   
  
 
  
   
   
   
   
   
 
  
   
   
   
   
   
 
  
   
   
   
   
   
 
   
   
   
   
 
  
   
   
   
   
   
 
  
   
   
 
 
 
   
 
   
 
   
 
   
 
   
  
 
   
   
   
   
 
  
   
   
   
   
   
 
  
   
   
   
   
   
 
   
   
   
   
 
  
   
   
   
   
   
 
 
 
 
  
 
  
 
  
 
  
 
  
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
     
     
  
 
 
  
 
  
   
   
 
The following is a summary of the components of net periodic benefit cost for the Company’s nonunion benefit plans for 
the years ended December 31: 

Service cost 
Interest cost 
Expected return on plan assets 
Amortization of prior service credit 
Pension settlement expense(1) 
Amortization of net actuarial loss(2) 
Net periodic benefit cost 

Nonunion Defined 
Benefit Pension Plan 

Supplemental 
Benefit Plan 

Postretirement 
Health Benefit Plan 

   2019 

      2018 

      2017 

      2019        2018        2017        2019 

      2018 

      2017 

 $  — 
 624 
 (31) 
    — 
    4,164 
 260 
 $  5,017 

 $  — 
 4,269 
     (1,582) 
— 
    12,925 
 2,583 
 $  18,195 

 $  — 
     4,514 
    (5,712) 
    — 
     4,156 
     3,132 
 $   6,090 

(in thousands) 
 $  — 
 39 
 — 
 — 
    370 
 95 
 $  504 

 $  — 
    108 
 — 
 — 
 — 
 81 
 $  189 

 $  — 
     102 
    — 
    — 
 — 
 82 
 $  184 

 $ 
 320 
    1,212 
    — 
 (33) 
    — 
 898 
 $  2,397 

 $ 

 366 
 837 
    — 
 (93) 
    — 
 304 
 $  1,414 

 489  
 $ 
    1,060  
 —  
 (190)  
    —  
 694  
 $  2,053  

(1)  For 2019, the presentation of pension settlement expense excludes a $4.0 million noncash pension termination expense which is 

further described within this Note. 

(2)  The Company amortizes actuarial losses over the average remaining active service period of the plan participants and does not use 

a corridor approach. 

The following is a summary of the pension settlement distributions and pension settlement expense for the years ended 
December 31: 

Nonunion Defined 
Benefit Pension Plan 

Supplemental 
Benefit Plan 

      2019(1) 

      2018(2) 

      2017(3) 

      2019(4)        2018 

      2017(5) 

Pension settlement distributions 
Pension settlement expense, pre-tax(6) 
Pension settlement expense per diluted share, net of taxes 

  $  33,938 
  $   4,164 
  $ 
 0.12 

 $  105,279 
 $   12,925 
 0.36 
 $ 

(in thousands, except per share data) 
 $ 
 $ 
 $ 

 $  26,261 
 $   4,156 
 0.10 
 $ 

 937 
 370 
 0.01 

 $ 
 $ 
 $ 

 — 
 — 
 — 

 $ 
 $ 
 $ 

 989   
 —   
 —   

(1)  Pension settlement distributions for 2019 represent $18.4 million of lump-sum benefit distributions, including participant-elected 
distributions associated with the plan’s termination, a $14.0 million nonparticipating annuity contract purchase, and a $1.5 million 
transfer of benefit obligations to the PBGC. 

(2)  Pension  settlement  distributions  for  2018  represent  lump-sum  benefit  distributions,  including  participant-elected  distributions 

associated with the plan’s termination. 

(3)  Pension  settlement  distributions  for  2017  represent  $18.7  million  of  lump-sum  benefit  distributions  and  a  $7.6  million 

nonparticipating annuity contract purchase. 

(4)  The 2019 SBP distribution excludes the portion of the benefit related to an officer retirement which is delayed for six months after 
retirement in accordance with IRC Section 409A. The pension settlement expense related to the delayed distribution is recognized 
in 2019. 

(5)  The 2017 SBP distribution represents the portion of a benefit related to an officer retirement that occurred in 2016 which was 
delayed  for  six  months  after  retirement  in  accordance  with  IRC Section 409A.  The pension  settlement  expense  related  to  this 
distribution was recognized in 2016. 

(6)  For 2019, the presentation of pension settlement expense excludes a $4.0 million noncash pension termination expense which is 

further described within this Note. 

103 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
  
 
 
  
 
 
Included in accumulated other comprehensive loss at December 31 were the following pre-tax amounts that have not yet 
been recognized in net periodic benefit cost: 

  Nonunion Defined 
  Benefit Pension Plan 
      2019 

      2018 

Supplemental 
Benefit Plan 

      2019 

      2018 

Postretirement 
  Health Benefit Plan    
      2019 

      2018 

Unrecognized net actuarial (gain) loss 
Unrecognized prior service credit 

Total 

  $ 

  $ 

 — 
 — 
 — 

 $   4,034 
 — 
 $   4,034 

 $ 

 $ 

 $ 

(in thousands) 
 127 
 — 
 127 

 $ 

 405 
 — 
 405 

 $  (3,024) 
 (1) 
 $  (3,025) 

 $   7,416   
 (34)  
 $   7,382   

For ongoing plans, the discount rate is determined by matching projected cash distributions with appropriate high-quality 
corporate bond yields in a yield curve analysis. After updating actuarial assumptions for the nonunion defined benefit 
pension plan on a termination basis (as presented for 2018 in the table below), a short-term discount rate which represented 
the Company’s current borrowing rate was utilized to discount the plan’s annuity contract obligation from the expected 
date to settle the plan obligation back to the December 31, 2018 measurement date. Weighted-average assumptions used 
to determine nonunion benefit obligations at December 31 were as follows: 

  Nonunion Defined 
  Benefit Pension Plan    Benefit Plan 
      2019 

  Supplemental   

      2018 

     2019       2018       2019 

Postretirement 
  Health Benefit Plan    

      2018 

Discount rate 

N/A  

 3.9 %  2.4 %   3.6 % 

3.1 % 

 4.2 % 

Weighted-average assumptions used to determine net periodic benefit cost for the Company’s nonunion benefit plans for 
the years ended December 31 were as follows: 

Discount rate 
Expected return on plan assets 

Supplemental 
Nonunion Defined 
  Benefit Pension Plan 
Benefit Plan 
     2019(1)      2018(2)      2017(3)      2019      2018      2017      2019      2018      2017      
 3.9  %   3.1  %   3.4  %  3.6 %  2.8 %   2.7 %   4.2 %  3.5 %   4.0 % 
 1.4  %   1.4  %   6.5  % N/A    N/A    N/A    N/A    N/A    N/A 

Postretirement 
  Health Benefit Plan 

(1)  The discount rate presented was used to determine the first quarter 2019 expense, and the short-term discount rate established upon 
quarterly  settlements  in  2019  of  3.8%  and  3.7%,  was  used  to  calculate  the  expense  for  the  second  and  third  quarter  of  2019, 
respectively. The expected return on plan assets presented was used to determine nonunion pension expense for first quarter 2019, 
and a 0.0% expected return on plan assets was used to determine nonunion pension expense for the second and third quarters of 
2019, as further discussed in the following Nonunion Defined Benefit Pension Plan Assets section within this Note. 

(2)  The discount rate presented was used to determine the first quarter 2018 credit, and the interim discount rate established upon each 
quarterly settlement in 2018 of 3.6%, 3.8%, and 3.6% was used to calculate the expense for the second, third, and fourth quarter of 
2018, respectively.  

(3)  The discount rate presented was used to determine the first quarter 2017 credit, and the interim discount rate established upon each 
quarterly settlement in 2017 of 3.4%, 3.2%, and 3.1% was used to calculate the expense/credit for the second, third, and fourth 
quarter of 2017, respectively. The expected return on plan assets presented was used to determine the nonunion pension credit for 
the first half of 2017, and a 2.5% expected return on plan assets was used to determine nonunion pension expense for the second 
half of 2017, as further discussed in the following Nonunion Defined Benefit Pension Plan Assets section within this Note. 

The assumed health care cost trend rates for the Company’s postretirement health benefit plan at December 31 were as 
follows: 

Health care cost trend rate assumed for next year(1) 
Rate to which the cost trend rate is assumed to decline 
Year that the rate reaches the cost trend assumed rate 

2019 

2018 

 7.5 % 
 5.0 % 
2026 

 8.0 % 
 5.0 % 
2026 

(1)  At each December 31 measurement date, health care cost rates for the following year are based on known premiums for the fully-
insured  postretirement  health  benefit  plan.  Therefore,  the  first  year  of  assumed  health  care  cost  trend  rates  presented  as  of 
December 31, 2019 and 2018 are for 2021 and 2020, respectively. 

104 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
  
 
  
   
   
   
   
   
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
      
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
  
  
  
 
 
Estimated  future  benefit  payments  from  the  Company’s  SBP  and  postretirement  health  benefit  plans,  which  reflect 
expected future service as appropriate, as of December 31, 2019 are as follows: 

2020 
2021 
2022 
2023 
2024 
2025-2029 

      Supplemental        Postretirement    

Benefit 
Plan 

Health 

  Benefit Plan 

 $ 
 $ 
 $ 
 $ 
 $ 
 $ 

 2,886 
 — 
 — 
 — 
 — 
 424 

 $ 
 $ 
 $ 
 $ 
 $ 
 $ 

 686 
 735 
 754 
 849 
 815 
 4,428 

Nonunion Defined Benefit Pension Plan Assets 
Prior to plan termination, the Company established the expected rate of return on nonunion defined benefit pension plan 
assets, which are held in trust, by considering the historical and expected returns for the plan’s current mix of investments.  

In consideration of plan termination in recent years, the overall objectives of the investment strategy for the Company’s 
nonunion defined benefit pension plan became more focused on asset preservation, while continuing to ensure the plan 
would provide for required benefits under the plan in a manner that satisfies the fiduciary requirements of ERISA and limit 
the possibility of experiencing a substantial investment loss over a one-year period. During the second half of 2017, a more 
conservative approach was taken to minimize the impact of market volatility by transferring the plan’s equity investments 
to short-duration debt instruments. The plan began liquidating its fixed income securities held in trust during fourth quarter 
2018 to fund lump sum benefit distributions related to plan termination benefit elections of participants and in anticipation 
of distributing the remainder of nonunion defined benefit pension plan assets during 2019. 

As a result of the changes to the plan’s asset allocation, the plan’s investment rate of return assumption was lowered for 
the second half of 2017, from 6.5% as of January 1, 2017 to 2.5% as of July 1, 2017. The Company’s long-term expected 
rate of return utilized in determining its 2018 nonunion defined benefit pension plan expense was 1.4%, net of estimated 
expenses  expected  to  be  paid  from  plan  assets  in  2018,  and  this  rate  was  maintained  as  the  short-term  rate  of  return 
assumption under plan termination assumptions for the fourth quarter of 2018 and the first quarter of 2019. The Company’s 
short-term rate of return assumption, net of estimated expenses expected to be paid from plan assets, was lowered to 0.0% 
for the second and third quarters of 2019, as estimated expenses expected to be paid from plan assets were expected to 
offset investment returns on plan assets which were held in money market mutual funds during 2019. 

As previously discussed, the plan began liquidating its income securities in the fourth quarter of 2018 and held investments 
primarily in cash equivalents as of December 31, 2018. Termination of the nonunion defined benefit plan was completed 
in 2019 and the plan was liquidated as of December 31, 2019. 

The  fair value  of  the  Company’s  nonunion  defined benefit  pension  plan  assets  at  December  31,  2018,  by  major  asset 
category and fair value hierarchy level (see Fair Value Measurements accounting policy in Note B), were as follows: 

Cash and cash equivalents(1) 
Debt instruments(2) 
Floating rate loans(3) 

Fair value of plan assets at December 31, 2018 

Fair Value Measurements Using 

  Quoted Prices      Significant       Significant 

In Active 
  Markets 
(Level 1) 

  Observable    Unobservable  

Inputs 
      (Level 2)       

Inputs 
(Level 3) 

(in thousands) 

      Total 

  $   19,856 
 10 
 6,780 
  $   26,646 

 $ 

 $ 

 19,856 
 — 
 6,780 
 26,636 

 $ 

 $ 

 — 
 10 
 — 
 10 

 $ 

 $ 

 —  
 —  
 —  
 —  

(1)  Consists primarily of money market mutual funds. 
(2) 

Includes a debt income security which was liquidated subsequent to December 31, 2018. The sale price of the security was used to 
determine the fair value at December 31, 2018. 

(3)  Consists of a floating rate loan mutual fund. 

105 

  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
 
 
 
 
  
   
   
   
 
  
   
   
   
 
 
Deferred Compensation Plans 

The Company has deferred salary agreements with certain executives for which liabilities of $2.1 million and $2.5 million 
were recorded as of December 31, 2019 and 2018, respectively. The deferred salary agreements include a provision that 
immediately vests all benefits and provides for a lump-sum payment upon a change in control of the Company that is 
followed by a termination of the executive. The Compensation Committee elected to close the deferred salary agreement 
program to new entrants effective January 1, 2006. In place of the deferred salary agreement program, officers appointed 
after 2005 participate in the Cash Long-Term Incentive Plan (see Cash Long-Term Incentive Compensation Plan section 
within this Note). 

The Company maintains a Voluntary Savings Plan (“VSP”), a nonqualified deferred compensation program for the benefit 
of certain executives of the Company and certain subsidiaries. Eligible employees may defer receipt of a portion of their 
salary and incentive compensation into the VSP by making an election prior to the beginning of the year in which the 
salary compensation is payable and, for incentive compensation, by making an election at least six months prior to the end 
of the performance period to which the incentive relates. The Company credits participants’ accounts with applicable rates 
of return based on a portfolio selected by the participants from the investments available in the plan. The Company match 
related to the VSP was suspended beginning January 1, 2010. All deferrals, Company match, and investment earnings are 
considered part of the general assets of the Company until paid. Accordingly, the consolidated balance sheets reflect the 
fair value of the aggregate participant balances, based on quoted prices of the mutual fund investments, as both an asset 
and  a  liability  of  the  Company.  As  of  December  31,  2019 and  2018,  VSP  balances  of  $2.4  million  and  $2.3  million, 
respectively, were included in other long-term assets with a corresponding amount recorded in other long-term liabilities. 

Defined Contribution Plans 

The Company and its subsidiaries have various defined contribution 401(k) plans that cover substantially all employees. 
The plans permit participants to defer a portion of their salary up to a maximum of 69% as determined under Section 
401(k) of the IRC. For certain participating subsidiaries, the Company matches 50% of nonunion participant contributions 
up  to  the  first  6%  of  annual  compensation.  The  plans  also  allow  for  discretionary  401(k)  Company  contributions 
determined  annually.  The  Company’s  matching  expense  for  the  401(k)  plans  totaled  $6.8  million,  $6.1 million,  and 
$5.6 million for 2019, 2018, and 2017, respectively. 

Effective  July 1,  2013,  participants  in  the  nonunion  defined  benefit  pension  plan  who  were  active  employees  of  the 
Company became eligible for the discretionary defined contribution feature of Company’s nonunion 401(k) and defined 
contribution plan in which all eligible noncontractual employees hired subsequent to December 31, 2005 also participate. 
Participants are fully vested in their benefits under the defined contribution plan after three years of service. The Company 
recognized expense of $10.9 million, $11.6 million, and $8.3 million in 2019, 2018, and 2017, respectively, related to its 
discretionary contributions to the defined contribution plan.  

Cash Long-Term Incentive Compensation Plan 

The Company maintains a performance-based Cash Long-Term Incentive Compensation Plan (“LTIP”) for officers of the 
Company or its subsidiaries who are not active participants in the deferred salary agreement program. The LTIP incentive, 
which  is  earned  over  three years,  is  based,  in  part,  upon  a proportionate  weighting  of  return on  capital  employed  and 
shareholder returns compared to a peer group, as specifically defined in the plan document. As of December 31, 2019, 
2018, and 2017, $13.7 million, $18.3 million, $6.6 million, respectively, were accrued for future payments under the plans.  

Other Plans 

Other long-term assets include $53.2 million and $49.3 million at December 31, 2019 and 2018, respectively, in the cash 
surrender value of life insurance policies. These policies are intended to provide funding for long-term nonunion benefit 
arrangements such as the Company’s SBP and deferred compensation plans. A portion of the Company’s cash surrender 
value of variable life insurance policies have investments, through separate accounts, in equity and fixed income securities 
and, therefore, are subject to market volatility. The Company recognized a gain of $3.7 million during 2019, a loss of less 
than $0.1 million during 2018, and a gain of $2.6 million during 2017, associated with changes in the cash surrender value 
and proceeds from life insurance policies. 

106 

 
 
 
 
 
 
 
 
 
 
Multiemployer Plans 

ABF Freight System, Inc. and certain other subsidiaries reported in the Company’s Asset-Based operating segment (“ABF 
Freight”) contribute to multiemployer pension and health and welfare plans, which have been established pursuant to the 
Taft-Hartley Act, to provide benefits for its contractual employees. ABF Freight’s contributions generally are based on the 
time  worked  by  its  contractual  employees,  in  accordance  with  the  2018  ABF  NMFA  and  other  related  supplemental 
agreements. ABF Freight recognizes as expense the contractually required contributions for each period and recognizes as 
a liability any contributions due and unpaid.  

The multiemployer plans to which ABF Freight segment primarily contributes are jointly-trusteed (half of the trustees of 
each  plan  are  selected  by  the  participating  employers,  the  other  half  by  the  IBT)  and  cover  collectively-bargained 
employees of multiple unrelated employers. Due to the inherent nature of multiemployer plans, there are risks associated 
with participation in these plans that differ from single-employer plans. Assets received by the plans are not segregated by 
employer,  and  contributions  made  by  one  employer  can  be  and  are  used  to  provide  benefits  to  current  and  former 
employees of other employers. If a participating employer in a multiemployer pension plan no longer contributes to the 
plan,  the  unfunded  obligations  of  the  plan  may  be  borne  by  the  remaining  participating  employers.  If  a  participating 
employer in a multiemployer pension plan completely withdraws from the plan, it owes to the plan its proportionate share 
of the plan’s unfunded vested benefits, referred to as a withdrawal liability. A complete withdrawal generally occurs when 
the employer permanently ceases to have an obligation to contribute to the plan. Withdrawal liability is also owed in the 
event the employer withdraws from a plan in connection with a mass withdrawal, which generally occurs when all or 
substantially all employers withdraw from the plan pursuant to an agreement in a relatively short period of time. Were 
ABF  Freight  to  completely  withdraw  from  certain  multiemployer  pension  plans,  whether  in  connection  with  a  mass 
withdrawal  or  otherwise,  under  current  law,  ABF  Freight would have  material  liabilities  for  its  share of  the unfunded 
vested liabilities of each such plan.  

Pension Plans 
The  25  multiemployer  pension  plans  to  which  ABF  Freight  contributes  vary  greatly  in  size  and  in  funded  status. 
Contribution obligations to these plans are generally specified in the 2018 ABF NMFA, which will remain in effect through 
June 30, 2023. The funding obligations to the pension plans are intended to satisfy the requirements imposed by the Pension 
Protection Act of 2006 (the “PPA”), which was permanently extended by the Multiemployer Pension Reform Act (the 
“Reform Act”) included in the Consolidated and Further Continuing Appropriations Act of 2015. Through the term of its 
current collective bargaining agreement, ABF Freight’s contribution obligations generally will be satisfied by making the 
specified contributions when due. However, the Company cannot determine with any certainty the contributions that will 
be required under future collective bargaining agreements for ABF Freight’s contractual employees.  

The PPA requires that “endangered” (generally less than 80% funded and commonly called “yellow zone”) plans adopt 
“funding improvement plans” and that “critical” (generally less than 65% funded and commonly called “red zone”) plans 
adopt “rehabilitation plans” that are intended to improve the plan’s funded status over time. The Reform Act includes 
provisions to address the funding of multiemployer pension plans in “critical and declining” status, including certain of 
those in which ABF Freight participates. Critical and declining status is applicable to critical status plans that are projected 
to become insolvent anytime within the next 14 plan years, or if the plan is projected to become insolvent within the next 
19 plan years and either the plan’s ratio of inactive participants to active participants exceeds two to one or the plan’s 
funded percentage is less than 80%. Provisions of the Reform Act include, among others, providing qualifying plans the 
ability  to  self-correct  funding  issues,  subject  to  various  requirements  and  restrictions,  including  applying  to  the  U.S. 
Department of Treasury (the “Treasury Department”) for the reduction of certain accrued benefits. 

Based  on  the  most  recent  annual  funding  notices  the  Company  has  received,  most  of  which  are  for  plan  year  ended 
December 31, 2018, approximately 57% of ABF Freight’s multiemployer pension plan contributions for the year ended 
December 31, 2019 were made to plans that are in “critical and declining status,” including the Central States, Southeast 
and Southwest Areas Pension Plan (the “Central States Pension Plan”) discussed below, approximately 3% were made to 
plans that are in “critical status” but not “critical and declining status,” and approximately 4% were made to plans that are 
in  “endangered  status,”  each  as  defined  by  the  PPA.  ABF  Freight’s  participation  in  multiemployer  pension  plans  is 
summarized in the table below. The multiemployer pension plans listed separately in the table represent plans that are 
individually significant to the Asset-Based segment based on the amount of plan contributions. The severity of a plan’s 
underfunded status was also considered in the analysis of individually significant funds to be separately disclosed. 

107 

 
 
 
 
 
 
Significant multiemployer pension funds and key participation information were as follows: 

Pension 
Protection Act 
Zone Status (b) 

2019 

2018 

FIP/RP 
Status 
Pending/ 
    Implemented (c)     

Contributions (d) 
(in thousands) 

2019 

2018 

2017 

  Surcharge 
    Imposed (e) 

  EIN/Pension 

Legal Name of Plan     Plan Number (a)     
Central States, 
Southeast and 
Southwest Areas 
Pension Plan(1)(2) 

36-6044243    

Critical and 
Declining    

Critical and 
Declining     Implemented(3)   $   75,803 

 $   74,177 

 $   78,230   

No 

Western 
Conference of 
Teamsters Pension 
Plan(2) 

Central 
Pennsylvania 
Teamsters 
Defined Benefit 
Plan(1)(2) 

I. B. of T. Union 
Local No. 710 
Pension Fund(5)(6)    

New England 
Teamsters Pension 
Fund(7)(8) 

All other plans in 
the aggregate 
Total 
multiemployer 
pension 
contributions 
paid(11) 

91-6145047     Green 

   Green 

No 

 24,860 

 25,268 

 26,320   

No 

23-6262789     Green 

   Green 

No 

 13,907 

 13,393 

 13,391   

No 

36-2377656     Green(4) 

   Green(4) 

No 

 10,164 

 9,929 

 10,054   

No 

04-6372430    

Critical and 
Declining(9)   

Critical and 
Declining(9)   Implemented(10)  

 4,802 

 20,090 

 5,026  

No 

 24,210 

 24,392 

 25,395  

  $  153,746 

 $  167,249 

 $  158,416  

Table Heading Definitions 
(a)  The “EIN/Pension Plan Number” column provides the Federal Employer Identification Number (EIN) and the three-digit plan 

number, if applicable. 

(b)  Unless  otherwise  noted,  the  most  recent  PPA  zone  status  available  in  2019  and  2018  is  for  the  plan’s  year-end  status  at 
December 31, 2018 and 2017, respectively. The zone status is based on information received from the plan and was certified by 
the plan’s actuary. Green zone funds are those that are in neither endangered, critical, or critical and declining status and generally 
have a funded percentage of at least 80%. 

(c)  The “FIP/RP Status Pending/Implemented” column indicates if a funding improvement plan (FIP) or a rehabilitation plan (RP), if 

applicable, is pending or has been implemented. 

(d)  Amounts reflect contributions made in the respective year and differ from amounts expensed during the year. 
(e)  The surcharge column indicates if a surcharge was paid by ABF Freight to the plan. 

(1)  ABF Freight System, Inc. was listed by the plan as providing more than 5% of the total contributions to the plan for the plan 

(2) 

years ended December 31, 2018 and 2017. 
Information for this fund was obtained from the annual funding notice, other notices received from the plan, and the Form 5500 
filed for the plan years ended December 31, 2018 and 2017. 

(3)  Adopted  a  rehabilitation  plan  effective  March 25,  2008  as  updated.  Utilized  amortization  extension  granted  by  the  IRS 

effective December 31, 2003. 

(4)  PPA zone status relates to plan years February 1, 2018 – January 31, 2019 and February 1, 2017 – January 31, 2018. 
(5)  The Company was listed by the plan as providing more than 5% of the total contributions to the plan for the plan years ended 

(6) 

January 31, 2019 and 2018. 
Information for this fund was obtained from the annual funding notice, other notices received from the plan, and the Form 5500 
filed for the plan years ended January 31, 2019 and 2018. 

(7)  Contributions include $1.6 million and $15.7 million for 2019 and 2018, respectively, related to the multiemployer pension 

fund withdrawal liability which is further discussed in this Note. 

108 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
    
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
  
 
  
  
 
  
   
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
  
 
  
  
 
  
   
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
  
 
  
 
  
   
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
  
 
  
  
   
   
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
  
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
(8) 

Information for this fund was obtained from the annual funding notice, other notices received from the plan, and the Form 5500 
filed for the plan years ended September 30, 2018 and 2017. 

(9)  PPA zone status relates to plan years October 1, 2018 – September 30, 2019 and October 1, 2017 – September 30, 2018. 
(10)  Adopted a rehabilitation plan effective January 1, 2009. 
(11)  Contribution levels can be impacted by several factors such as changes in business levels and the related time worked by 
contractual employees, contractual rate increases for pension benefits, and the specific funding structure, which differs among 
funds. The 2018 ABF NMFA and the related supplemental agreements provided for contributions to multiemployer pension 
plans to be frozen at the current rates for each fund. The year-over-year changes in multiemployer pension plan contributions 
presented above were influenced by the previously mentioned payments related to the New England Pension Fund and changes 
in Asset-Based business levels. 

For 2019, 2018, and 2017, approximately one half of ABF Freight’s multiemployer pension contributions were made to 
the Central States Pension Plan. The funded percentages of the Central States Pension Plan, as set forth in information 
provided by the Central States Pension Plan, were 27.2%, and 37.8% as of January 1, 2018 and 2017, respectively. ABF 
Freight received a Notice of Critical and Declining Status for the Central States Pension Plan dated March 29, 2019, in 
which the plan’s actuary certified that, as of January 1, 2019, the plan is in critical and declining status, as defined by the 
Reform Act. Although the future of the Central States Pension Plan is impacted by a number of factors, without legislative 
action, the plan is currently projected to become insolvent within 6 years.  

On July 9, 2018, ABF Freight reached a tentative agreement with the IBT bargaining representatives for the Northern and 
Southern New England Supplemental Agreements on terms for new supplemental agreements to the 2018 ABF NMFA 
for 2018  to  2023  (the  “New England  Supplemental  Agreements”).  The  New  England  Supplemental  Agreements  were 
ratified by the local unions in the region covered by the supplements on July 25, 2018. In accordance with the New England 
Supplemental Agreements, ABF Freight’s multiemployer pension plan obligation with the New England Teamsters and 
Trucking  Industry  Pension  Fund  (the  “New  England  Pension  Fund”)  was  restructured  under  a  transition  agreement 
effective on August 1, 2018. The New England Pension Fund was previously restructured to utilize a “two pool approach,” 
which effectively subdivides the plan assets and liabilities between two groups of beneficiaries. In accordance with ABF 
Freight’s transition agreement with the New England Pension Fund, ABF Freight agreed to withdraw from the original 
pool to which it has historically been a participant (the “Existing Employer Pool”) and transition to a new liability pool 
(the “New Employer Pool”), which does not have an associated unfunded liability. The terms of the transition are pursuant 
to the Second Chance Policy on Retroactive Withdrawal Liability, as adopted by the New England Pension Fund. 

ABF Freight’s transition agreement with the New England Pension Fund triggered a withdrawal liability settlement which 
satisfies ABF Freight’s existing potential withdrawal liability obligations to the Existing Employer Pool and minimizes 
the potential for future increases in withdrawal liability under the New Employer Pool. ABF Freight transitioned to the 
New Employer Pool at a lower pension contribution rate than its previous contribution rate under the Existing Employer 
Pool, and the new contribution rate will be frozen for a period of 10 years. 

ABF Freight recognized a one-time charge of $37.9 million (pre-tax) to record the withdrawal liability as of June 30, 2018 
when the transition agreement was determined to be probable. The withdrawal liability was partially settled through the 
initial lump sum cash payment of $15.1 million made in third quarter 2018, and the remainder will be settled with monthly 
payments  to  the  New  England  Pension  Fund  over  a  period  of  23  years  with  an  initial  aggregate  present  value  of 
$22.8 million. In accordance with current tax law, these payments are deductible for income taxes when paid. 

As  of  December  31,  2019,  the  outstanding  withdrawal  liability  totaled  $22.0 million,  of  which  $0.6 million  and 
$21.4 million  was  recorded  in  accrued  expenses  and  other  long-term  liabilities,  respectively.  The  fair  value  of  the 
obligation was $24.5 million at December 31, 2019, which is equal to the present value of the future withdrawal liability 
payments, discounted at a 3.4% interest rate determined using the 20-year U.S. Treasury rate plus a spread (Level 2 of the 
fair value hierarchy). 

On May 7, 2019, the Treasury Department approved a benefit reduction rescue plan filed by the trustees of the Western 
Pennsylvania Teamsters and Employers Pension Fund (the “Western Pennsylvania Pension Fund”). As certified by the 
plan's actuary, the Western Pennsylvania Pension Fund was in critical and declining status for the plan year beginning 
January 1, 2019. Prior to the approval of the rescue plan, the Western Pennsylvania Pension Fund was projected to become 
insolvent in 2028. The authorization to reduce benefits issued by the Treasury Department was effective August 1, 2019. 
Approximately 1% of ABF Freight’s total multiemployer pension contributions for the year ended December 31, 2019 
were made to the Western Pennsylvania Pension Fund. 

109 

 
 
 
 
 
 
 
As certified by the plan's actuary, the New York State Teamsters Conference Pension and Retirement Fund (the “New 
York State Pension Fund”) was in critical status for the plan year beginning January 1, 2019 and in critical and declining 
status for the plan year beginning January 1, 2018. The Treasury Department issued an authorization to reduce benefits 
under the New York State Pension Fund effective October 1, 2017. The plan sponsor of the New York State Pension Fund 
must make an annual determination that, despite all reasonable measures to avoid insolvency, the fund is projected to 
become insolvent unless a benefit reduction continues. Approximately 1% of ABF Freight’s total multiemployer pension 
contributions for the year ended December 31, 2019 were made to the New York State Pension Fund. 

Approximately 1% of ABF Freight’s total multiemployer pension contributions for the year ended December 31, 2019 
were made to the Road Carriers Local 707 Pension Fund (the “707 Pension Fund”), which was declared insolvent for the 
plan year beginning February 1, 2016. While the 707 Pension Fund will continue to administer the fund, the PBGC will 
provide financial assistance to the fund by paying retiree benefits not to exceed the PBGC guarantee limits for insolvent 
multiemployer plans. ABF Freight has not received any other notification of plan reorganization or plan insolvency with 
respect to any multiemployer pension plan to which it contributes. 

Health and Welfare Plans 
ABF  Freight  contributes  to  38  multiemployer  health  and  welfare  plans  which  provide  health  care  benefits  for  active 
employees and retirees covered under labor agreements. Contributions to multiemployer health and welfare plans totaled 
$172.0 million, $162.1 million, and $162.2 million, for the year ended December 31, 2019, 2018, and 2017, respectively. 
The benefit contribution rate for health and welfare benefits increased by an average of approximately 4.0%, 4.1%, and 
3.7% primarily on August 1, 2019, 2018, and 2017, respectively, under the ABF Freight’s collective bargaining agreement 
with the IBT. Other than changes to benefit contribution rates and variances in rates and time worked, there have been no 
other significant items that affect the comparability of the Company’s 2019, 2018, and 2017 multiemployer health and 
welfare plan contributions. 

NOTE J – STOCKHOLDERS’ EQUITY 

Accumulated Other Comprehensive Income (Loss) 

Components of accumulated other comprehensive income (loss) were as follows at December 31: 

Pre-tax amounts: 

Unrecognized net periodic benefit credit (costs) 
Interest rate swap 
Foreign currency translation 

Total 

After-tax amounts: 

Unrecognized net periodic benefit credit (costs)(1) 
Interest rate swap 
Foreign currency translation 

Total 

2019 

2018 
(in thousands) 

2017 

 $ 

 2,898 
 (563) 
 (2,075) 

 $   (11,821) 
 801 
 (2,816) 

 $   (25,768)   

 481 
 (1,894)   

 $ 

 260 

 $   (13,836) 

 $   (27,181)   

 $ 

 2,152 
 (416) 
 (1,533) 

 $   (12,749) 
 591 
 (2,080) 

 $   (19,715)   

 292 
 (1,151)   

 $ 

 203 

 $   (14,238) 

 $   (20,574)   

(1)  The years ended December 31, 2018 and 2017 include $4.0 million related to a previous valuation allowance on deferred tax assets 
for  nonunion  defined  benefit  pension  liabilities  which  was  recognized  as  pension  termination  expense  during  2019  upon 
extinguishment  of  the  nonunion  defined  benefit  pension  plan  (see  Note  I).  The  reclassification  of  stranded  income  tax  effects 
related to this item was not permitted by the amendment to ASC Topic 220 which the Company adopted as of January 1, 2018.  

110 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
     
     
  
 
 
  
   
 
   
 
   
   
  
  
  
 
   
   
   
 
   
 
   
 
   
   
 
  
 
  
 
  
   
   
 
   
 
   
   
  
  
  
 
   
   
   
 
   
 
   
 
   
   
 
 
 
The following is a summary of the changes in accumulated other comprehensive income (loss), net of tax, by component: 

  Unrecognized Net   
  Periodic Benefit 
      Credit (Costs) 

  Interest        Foreign 
  Rate 

  Currency   
       Swap       Translation  

  Total 

 $  (20,574)    $ 

(in thousands) 
 (19,715)    $ 

 292 

  $ 

 (1,151)  

Balances at December 31, 2017 
Adjustment to beginning balance of accumulated other comprehensive loss for 
adoption of accounting standard(1) 
Balances at January 1, 2018 

 (3,576)     
    (24,150)     

 (3,391)     
 (23,106)     

Other comprehensive income (loss) before reclassifications 
Amounts reclassified from accumulated other comprehensive loss 
Net current-period other comprehensive income (loss) 

 (1,821)   

     11,733 
 9,912 

 (1,376)     
 11,733 
 10,357 

 63 
 355 

 236 
 — 
 236 

 (248)  
 (1,399)  

 (681)  
 —   
 (681)  

Balances at December 31, 2018 

 $  (14,238) 

 $ 

 (12,749) 

 $ 

 591 

 $ 

 (2,080)  

Other comprehensive income (loss) before reclassifications 
Amounts reclassified from accumulated other comprehensive loss 
Net current-period other comprehensive income (loss) 

 6,197 
 8,244 
     14,441 

 6,657 
 8,244 
 14,901 

    (1,007) 
 — 
    (1,007) 

 547  
 —  
 547  

Balances at December 31, 2019 

 $ 

 203 

 $ 

 2,152 

 $   (416) 

 $ 

 (1,533)  

(1)  The Company elected to reclassify the stranded income tax effects in accumulated other comprehensive income (loss) to retained 

earnings as of January 1, 2018 as a result of adopting an amendment to ASC Topic 220. 

The following is a summary of the significant reclassifications out of accumulated other comprehensive income (loss) by 
component for the years ended December 31: 

Amortization of net actuarial loss(3) 
Amortization of prior service credit 
Pension settlement expense, including termination expense(3)(4) 

Total, pre-tax 

Tax benefit 

Total, net of tax(3) 

Unrecognized Net Periodic 
Benefit Costs(1)(2) 

2019 

2018 

(in thousands) 

  $ 

  $ 

 (1,253)   $ 
 33  
 (8,505)  
 (9,725)  
 1,481  
 (8,244)   $ 

 (2,968)   
 93 

 (12,925)   
 (15,800)   
 4,067 
 (11,733)   

(1)  Amounts in parentheses indicate increases in expense or loss. 
(2)  These components of accumulated other comprehensive income (loss) are included in the computation of net periodic benefit cost 

(see Note I). 

(3)  For the year ended December 31, 2019, amounts included in accumulated other comprehensive income related to the nonunion 
defined benefit pension plan were reclassed to net income in their entirety upon settlement of the pension benefit obligation. These 
amounts include amortization of net actuarial loss of $0.3 million (pre-tax) and pension settlement expense, including termination 
expense, of $8.1 million (pre-tax) which were recognized in the “Other, net” line of other income (costs). These reclassifications 
impacted net income by $7.3 million for the year ended December 31, 2019. 

(4)  The year ended December 31, 2019 includes a $4.0 million noncash pension termination expense (with no tax benefit) related to 
an amount which was stranded in accumulated other comprehensive income until the pension benefit obligation was settled upon 
plan termination (see Note I). 

111 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
  
   
   
 
    
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
    
 
 
 
 
   
 
 
 
 
 
    
 
 
 
 
   
 
 
 
 
   
   
   
   
   
   
   
   
   
 
    
 
 
 
 
   
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
     
  
 
 
  
 
 
  
 
 
 
  
 
 
  
 
 
  
 
 
 
Dividends on Common Stock 

The following table is a summary of dividends declared during the applicable quarter: 

2019 

2018 

      Per Share        Amount 

      Per Share        Amount 

First quarter 
Second quarter 
Third quarter 
Fourth quarter 

  $ 
  $ 
  $ 
  $ 

0.08 
0.08 
0.08 
0.08 

(in thousands, except per share data) 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 

2,052 
2,050 
2,043 
2,042 

 0.08 
 0.08 
 0.08 
 0.08 

 $ 
 $ 
 $ 
 $ 

 2,058 
 2,058 
 2,060 
 2,068 

On January 28, 2020, the Company’s Board of Directors declared a dividend of $0.08 per share payable to stockholders 
of record as of February 11, 2020. 

Treasury Stock 

The Company has a program to repurchase its common stock in the open market or in privately negotiated transactions. 
The program has no expiration date but may be terminated at any time at the Board of Directors’ discretion. Repurchases 
may  be  made using  the  Company’s  cash  reserves  or  other  available  sources.  In  October 2015,  the  Board of  Directors 
extended the share repurchase program, making a total of $50.0 million available for purchases of the Company’s common 
stock. During 2019, the Company purchased 307,005 shares for an aggregate cost of $9.1 million, leaving $13.2 million 
available for repurchase under the program as of December 31, 2019. Treasury shares totaled 3,404,639 and 3,097,634 as 
of December 31, 2019 and 2018, respectively. 

As of February 21, 2020, the Company had purchased an additional 50,000 shares of its common stock for an aggregate 
cost of $1.2 million, leaving $12.0 million available for repurchase under the current buyback program. 

NOTE K – SHARE-BASED COMPENSATION 

Stock Awards 

As  of  December  31, 2018,  the  Company  had  outstanding  restricted  stock  units  (“RSUs”)  granted  under  the  2005 
Ownership  Incentive  Plan  (“the  2005  Plan”).  On  April 30,  2019,  the  Company’s  stockholders  approved  the  ArcBest 
Ownership Incentive Plan (“the Ownership Incentive Plan”) to amend and restate the 2005 Plan. The Ownership Incentive 
Plan provides for the granting of 4.0 million shares, which may be awarded as incentive and nonqualified stock options, 
stock appreciation rights, restricted stock, RSUs, or performance award units. The Company had outstanding RSUs granted 
under the Ownership Incentive Plan as of December 31, 2019.  

Restricted Stock Units 

A summary of the Company’s RSU award program is presented below: 

Outstanding – January 1, 2019 
Granted 
Vested 
Forfeited(1) 
Outstanding – December 31, 2019 

(1)  Forfeitures are recognized as they occur. 

  Weighted-Average 

Units 

 1,436,983   $ 
 386,840   $ 
 (170,935)   $ 
 (35,768)   $ 
 $ 

 1,617,120 

Grant Date 
Fair Value 

 25.81  
 27.75  
 39.60  
 25.97  
 24.82 

112 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
      
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Compensation Committee of the Company’s Board of Directors granted RSUs during the years ended December 31, 
2019, 2018, and 2017 as follows: 
 k 

2019 
2018 
2017 

  Weighted-Average    
Grant Date 
Fair Value 

Units 
 386,840   $ 
 231,510   $ 
 504,550   $ 

 27.75 
 44.50 
 16.39 

Beginning with 2018 grants, the vesting date for RSUs granted to employees was reduced from the end of a five-year 
period to the end of a four-year period following the date of grant. The fair value of restricted stock awards that vested in 
2019, 2018, and 2017 was $4.9 million, $9.6 million, and $11.2 million, respectively. Unrecognized compensation cost 
related  to  restricted  stock  awards  outstanding  as  of  December 31, 2019  was  $18.3 million,  which  is  expected  to  be 
recognized over a weighted-average period of approximately 2.05 years. 

NOTE L – EARNINGS PER SHARE 

The following table sets forth the computation of basic and diluted earnings per share for the years ended December 31: 

Basic 
Numerator: 

Net income 
Effect of unvested restricted stock awards 
Adjusted net income 

Denominator: 

Weighted-average shares 
Earnings per common share 

Diluted 
Numerator: 

Net income 
Effect of unvested restricted stock awards 
Adjusted net income 

Denominator: 

Weighted-average shares 
Effect of dilutive securities 
Adjusted weighted-average shares and assumed conversions 

Earnings per common share 

2019 
2017 
2018 
(in thousands, except share and per share data) 

 $ 

 $ 

 39,985 
 (22) 
 39,963 

 $ 

 $ 

 67,262 
 (150) 
 67,112 

 $ 

 $ 

 59,726   
 (238)  
 59,488   

    25,535,529 
 $ 
1.56 

    25,679,736 
 2.61 
 $ 

     25,683,745   
 2.32   
 $ 

 $ 

 $ 

 39,985 
 (21) 
 39,964 

 $ 

 $ 

 67,262 
 (145) 
 67,117 

 $ 

 $ 

 59,726   
 (233)  
 59,493   

    25,535,529 
 914,526 
    26,450,055 
 $ 
1.51 

    25,679,736 
 1,019,095 
    26,698,831 
 2.51 
 $ 

     25,683,745   
 740,644   
     26,424,389   
 2.25   
 $ 

Under the two-class method of calculating earnings per share, dividends paid and a portion of undistributed net income, 
but  not  losses,  are  allocated  to  unvested  RSUs  that  receive  dividends,  which  are  considered  participating  securities. 
Beginning  with  2015  grants,  the  RSU  agreements  were  modified  to  remove  dividend  rights  and,  therefore,  the  RSUs 
granted in 2019, 2018, and 2017 are not participating securities. For the year ended December 31, 2019, 2018, and 2017 
outstanding stock awards of 0.2 million, 0.1 million, and 0.1 million, respectively, were not included in the diluted earnings 
per share calculations because their inclusion would have the effect of increasing the earnings per share. 

113 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
     
  
  
 
  
 
  
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
    
 
   
 
   
 
 
    
 
   
 
   
 
 
  
     
     
  
 
 
  
   
 
   
 
   
  
   
 
   
 
   
  
   
   
   
   
 
   
 
   
  
 
    
 
   
 
   
 
   
 
   
 
   
  
   
 
   
 
   
  
   
   
   
   
 
   
 
   
  
   
   
   
 
 
 
NOTE M – OPERATING SEGMENT DATA 

The Company uses the “management approach” to determine its reportable operating segments, as well as to determine 
the basis of reporting the operating segment information. The management approach focuses on financial information that 
the Company’s management uses to make operating decisions. Management uses revenues, operating expense categories, 
operating  ratios,  operating  income,  and  key  operating  statistics  to  evaluate  performance  and  allocate  resources  to  the 
Company’s operations.  

The Company began a pilot test program in early 2019 to improve freight handling at ABF Freight. The pilot utilizes 
patented handling equipment, software, and a patented process to load and unload trailers more rapidly and safely. During 
the  third  quarter  of  2019,  the  presentation  of operating  expenses  was  modified  to  present  innovative  technology  costs 
associated with the pilot test program as a separate operating expense line item for the Asset-Based segment. Previously, 
innovative technology costs incurred directly by the segment or allocated through shared services were categorized in 
individual segment expense line items. Certain reclassifications have been made to the prior period operating segment 
expenses to conform to the current year presentation. There was no impact on total consolidated expenses or total segment 
expenses as a result of the reclassifications. 

Shared services represent costs incurred to support all segments, including sales, pricing, customer service, marketing, 
capacity sourcing functions, human resources, financial services, information technology, legal, and other company-wide 
services. Certain overhead costs are not attributable to any segment and remain unallocated in “Other and eliminations.” 
Included in unallocated costs are expenses related to investor relations, legal, the ArcBest Board of Directors, and certain 
technology investments. Shared services costs attributable to the operating segments are predominantly allocated based 
upon  estimated  and  planned  resource  utilization-related  metrics  such  as  estimated  shipment  levels,  number  of  pricing 
proposals, or number of personnel supported. The bases for such charges are modified and adjusted by management when 
necessary or appropriate to reflect fairly and equitably the actual incidence of cost incurred by the operating segments. 
Management believes the methods used to allocate expenses are reasonable. 

The Company’s reportable operating segments are as follows: 

•  The  Asset-Based  segment  includes  the  results  of  operations  of  ABF  Freight  System,  Inc.  and  certain  other 
subsidiaries (“ABF Freight”). The segment operations include national, inter-regional, and regional transportation 
of  general  commodities  through  standard,  expedited,  and  guaranteed  LTL  services.  In  addition,  the  segment 
operations include freight transportation related to certain consumer household goods self-move services. 

•  The ArcBest segment includes the results of operations of the Company’s service offerings in ground expedite, 
truckload, truckload-dedicated, intermodal, household goods moving, managed transportation, warehousing and 
distribution, and international freight transportation for air, ocean, and ground.  

•  FleetNet includes the results of operations of FleetNet America, Inc. and certain other subsidiaries that provide 
roadside assistance and maintenance management services for commercial vehicles through a network of third-
party service providers. FleetNet provides services to the Asset-Based and ArcBest segments. FleetNet’s revenues 
for services provided to the Asset-Based and ArcBest segments totaled approximately 17%, 6%, and 2% for the 
year ended December 31, 2019, 2018, and 2017, respectively.  

The Company’s other business activities and operating segments that are not reportable include ArcBest Corporation and 
certain  other  subsidiaries.  Certain  costs  incurred  by  the  parent  holding  company  and  the  Company’s  shared  services 
subsidiary are allocated to the reporting segments. The Company eliminates intercompany transactions in consolidation. 
However,  the  information  used  by  the  Company’s  management  with  respect  to  its  reportable  segments  is  before 
intersegment eliminations of revenues and expenses. 

Further classifications of operations or revenues by geographic location are impracticable and, therefore, are not provided. 
The Company’s foreign operations are not significant. 

114 

 
 
 
 
 
 
 
 
 
 
The following table reflects reportable operating segment information for the years ended December 31: 
2018 
(in thousands) 

2019 

2017 

REVENUES 
Asset-Based  
ArcBest 
FleetNet 
Other and eliminations 

Total consolidated revenues 
OPERATING EXPENSES 
Asset-Based  

Salaries, wages, and benefits 
Fuel, supplies, and expenses(1) 
Operating taxes and licenses 
Insurance 
Communications and utilities 
Depreciation and amortization 
Rents and purchased transportation(1) 
Shared services(1) 
Multiemployer pension fund withdrawal liability charge(2) 
Gain on sale of property and equipment(3) 
Innovative technology costs(1)(4) 
Other(1) 
Restructuring costs(5) 
Total Asset-Based 

ArcBest 

Purchased transportation 
Supplies and expenses 
Depreciation and amortization 
Shared services 
Other 
Asset impairment(6) 
Restructuring costs(5) 
Gain on sale of subsidiaries(7) 

Total ArcBest 

FleetNet 
Other and eliminations 

Total consolidated operating expenses 

  $  2,144,679 
 738,392 
 211,738 
 (106,499) 
  $  2,988,310 

 $  2,175,585 
 781,123 
 195,126 
 (58,046) 
 $  3,093,788 

 $  1,993,314   
 706,698   
 156,341   
 (29,896)  
 $  2,826,457   

  $  1,148,761 
 257,133 
 50,209 
 32,516 
 18,614 
 89,798 
 221,479 
   212,773 
 — 
 (5,892) 
 13,739 
 3,488 
 — 
   2,042,618 

 $  1,128,030 
 255,655 
 48,792 
 32,887 
 16,983 
 85,951 
 242,247 
     215,302 
 37,922 
 (410) 
 3,810 
 4,554 
 — 
    2,071,723 

 $  1,125,131   
 234,006   
 47,767   
 30,761   
 17,373   
 82,507   
 206,457   
     182,568   
 —   
 (695)  
 2,966   
 6,248   
 344   
    1,935,433   

 606,113 
 10,789 
 11,344 
 93,961 
 9,860 
 26,514 
 — 
 — 
 758,581 

 631,501 
 13,329 
 13,750 
 91,266 
 9,143 
 — 
 491 
 (1,945) 
 757,535 

 563,497   
 15,087   
 13,090   
 83,660   
 11,116   
 —   
 875   
 (152)  
 687,173   

 206,932 
 (83,591) 
  $  2,924,540 

 190,741 
 (35,309) 
 $  2,984,690 

 152,864   
 (10,361)  
 $  2,765,109   

(1)  As previously discussed in this Note, the presentation of Asset-Based segment expenses was modified in third quarter 2019 to 
present innovative technology costs as a separate operating expense line item. Certain reclassifications have been made to the prior 
period operating segment expenses to conform to the current year presentation. 

(2)  ABF  Freight  recorded  a  one-time  charge  in  2018  for  the  multiemployer  pension  fund  withdrawal  liability  resulting  from  the 

(3) 

transition agreement it entered into with the New England Teamsters and Trucking Industry Pension Fund (see Note I). 
Includes a $4.0 million gain on sale of property previously used in Asset-Based segment service center operations following the 
transition to a new facility. 

(4)  Represents costs associated with the freight handling pilot test program at ABF Freight previously discussed in this Note. 
(5)  Restructuring costs relate to the realignment of the Company’s corporate structure (see Note N). 
(6)  The ArcBest segment recognized a noncash impairment charge in 2019 related to a portion of the goodwill, customer relationship 
intangible assets, and revenue equipment associated with the acquisition of truckload and truckload-dedicated businesses within 
the segment (see Note D). 

(7)  Gains recognized in 2018 and 2017 relate to the sale of the ArcBest segment’s military moving businesses in December 2017 and 

2016, respectively. 

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OPERATING INCOME 

Asset-Based  
ArcBest 
FleetNet 
Other and eliminations 

Total consolidated operating income 

OTHER INCOME (COSTS) 

Interest and dividend income 
Interest and other related financing costs 
Other, net(1) 

Total other income (costs) 

INCOME BEFORE INCOME TAXES 

 For the year ended December 31 
2017 
2018 
2019 
(in thousands) 

  $   102,061   $   103,862   $ 

 (20,189)  
 4,806  
 (22,908)  
 63,770   $   109,098   $ 

 23,588  
 4,385  
 (22,737)  

 57,881  
 19,525  
 3,477  
 (19,535)  
 61,348  

 $ 

 6,453 
 (11,467) 
 (7,285) 
 (12,299) 
 51,471   $ 

 $ 

 3,914 
 (9,468) 
 (19,158) 
 (24,712) 
 84,386   $ 

 1,293  
 (6,342)  
 (4,723)  
 (9,772)  
 51,576  

  $ 

 $ 

  $ 

(1) 

Includes the components of net periodic benefit cost other than service cost, including pension settlement and termination expense 
(see Note I), and proceeds and changes in cash surrender value of life insurance policies. 

The following table provides capital expenditure and depreciation and amortization information by reportable operating 
segment:   

CAPITAL EXPENDITURES, GROSS 

Asset-Based(1) 
ArcBest 
FleetNet 
Other and eliminations(2)(3) 

DEPRECIATION AND AMORTIZATION EXPENSE(2) 

Asset-Based 
ArcBest(4) 
FleetNet(5) 
Other and eliminations(2) 

 For the year ended December 31 
2017 
2018 
2019 
(in thousands) 

  $   122,437 
 3,909 
 590 
 33,748 
  $   160,684 

 $   116,505 
 5,174 
 1,365 
 14,631 
 $   137,675 

 $   112,751  
 9,823  
 1,089  
 26,288  
 $   149,951  

 For the year ended December 31 
2017 
2018 
2019 
(in thousands) 

  $ 

 89,798 
 11,344 
 1,341 
 9,983 
  $   112,466 

 $ 

 85,951 
 13,750 
 1,140 
 7,794 
 $   108,635 

 $ 

 82,507  
 13,090  
 1,089  
 6,382  
 $   103,068  

(1) 

Includes assets acquired through notes payable and finance leases of $67.6 million in 2019, $86.8 million in 2018, and $84.2 million 
in 2017. 

(2)  Other and eliminations includes certain assets held for the benefit of multiple segments, including information systems equipment. 
Depreciation and amortization associated with these assets is allocated to the reporting segments. Depreciation and amortization 
expense  includes  amortization  of  internally  developed  capitalized  software  which  has  not  been  included  in  gross  capital 
expenditures presented in the table. 
Includes assets acquired through notes payable of $23.2 million and $6.9 million in 2019 and 2018, respectively. 
Includes amortization of intangibles of $4.2 million in 2019, and $4.3 million in 2018 and 2017.  
Includes amortization of intangibles which totaled $0.2 million in 2019, 2018, and 2017. 

(3) 
(4) 
(5) 

A table of assets by reportable operating segment has not been presented as segment assets are not included in reports 
regularly  provided  to  management  nor  does  management  consider  segment  assets  for  assessing  segment  operating 
performance or allocating resources. 

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The following table presents operating expenses by category on a consolidated basis: 

2019 

For the year ended December 31 
2018 
(in thousands) 

2017 

OPERATING EXPENSES 

Salaries, wages, and benefits 
Rents, purchased transportation, and other costs of services  
Fuel, supplies, and expenses 
Depreciation and amortization(1) 
Other 
Asset impairment(2) 
Multiemployer pension fund withdrawal liability charge(3) 
Restructuring costs(4) 

  $  1,408,409   $  1,398,348   $  1,361,224  
 869,584  
 304,126  
 103,068  
 124,144  
 —  
 —  
 2,963  
  $  2,924,540   $  2,984,690   $  2,765,109  

 934,958  
 316,047  
 112,466  
 126,146  
 26,514  
 —  
 —  

 989,006  
 325,126  
 108,635  
 123,998  
 —  
 37,922  
 1,655  

Includes amortization of intangible assets. 

(1) 
(2)  The ArcBest segment recognized a noncash impairment charge in 2019 related to a portion of the goodwill, customer relationship 
intangible assets, and revenue equipment associated with the acquisition of truckload and truckload-dedicated businesses within 
the segment (see Note D). 

(3)  ABF  Freight  recorded  a  one-time  charge  in  2018  for  the  multiemployer  pension  fund  withdrawal  liability  resulting  from  the 

transition agreement it entered into with the New England Teamsters and Trucking Industry Pension Fund (see Note I). 

(4)  Restructuring costs relate to the realignment of the Company’s corporate structure (see Note N).  

NOTE N – RESTRUCTURING CHARGES 

On November 3, 2016, the Company announced its plan to implement an enhanced market approach to better serve its 
customers. The enhanced market approach unified the Company’s sales, pricing, customer service, marketing, and capacity 
sourcing  functions  effective  January  1,  2017,  and  allows  the  Company  to  operate  as  one  logistics  provider  under  the 
ArcBest brand. As a result, the Company recorded restructuring charges during 2018 and 2017, the majority of which are 
noncash, related to contract and lease terminations, severance, and relocation expenses. 

The following table presents restructuring charges recorded in operating expenses for the years ended December 31: 

Contract terminations(1) 
Severance and other(2) 
Total charges 

2019 

  $ 

 $ 

 — 
 — 
 — 

2018 
(in thousands) 
 $ 

 427 
 1,228 
 1,655 

 $ 

2017 

 $ 

 $ 

 — 
 2,963 
 2,963 

(1)  Charges associated with the termination of noncancelable lease and consulting agreements. 
(2)  Primarily severance payments resulting from a reduction in headcount of approximately 130 positions and other employee-related 

costs.  

NOTE O – LEGAL PROCEEDINGS, ENVIRONMENTAL MATTERS, AND OTHER EVENTS 

The Company is involved in various legal actions arising in the ordinary course of business. The Company maintains 
liability  insurance  against  certain  risks  arising  out  of  the  normal  course  of  its  business,  subject  to  certain  self-insured 
retention  limits.  The  Company  routinely  establishes  and  reviews  the  adequacy  of  reserves  for  estimated  legal, 
environmental,  and  self-insurance  exposures.  While  management  believes  that  amounts  accrued  in  the  consolidated 
financial statements are adequate, estimates of these liabilities may change as circumstances develop. Considering amounts 
recorded, routine legal matters are not expected to have a material adverse effect on the Company’s financial condition, 
results of operations, or cash flows. 

117 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
     
     
     
  
 
 
 
 
   
 
   
 
   
 
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
  
  
  
 
 
   
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
     
     
  
  
 
 
 
 
 
  
   
   
 
 
 
 
 
 
 
 
Environmental Matters 

The  Company’s  subsidiaries  store  fuel  for  use  in  tractors  and  trucks  in  56  underground  tanks  located  in  16  states. 
Maintenance  of  such  tanks  is  regulated  at  the  federal  and,  in  most  cases,  state  levels.  The  Company  believes  it  is  in 
substantial compliance with all such regulations. The Company’s underground storage tanks are required to have leak 
detection systems. The Company is not aware of any leaks from such tanks that could reasonably be expected to have a 
material adverse effect on the Company. 

The Company has received notices from the Environmental Protection Agency and others that it has been identified as a 
potentially responsible party under the Comprehensive Environmental Response Compensation and Liability Act, or other 
federal or state environmental statutes, at several hazardous waste sites. After investigating the Company’s involvement 
in waste disposal or waste generation at such sites, the Company has either agreed to de minimis settlements or determined 
that its obligations, other than those specifically accrued with respect to such sites, would involve immaterial monetary 
liability, although there can be no assurances in this regard. 

At  December  31,  2019  and  2018,  the  Company’s  reserve,  which  was  included  in  accrued  expenses,  for  estimated 
environmental  cleanup  costs  of  properties  currently  or  previously  operated  by  the  Company  totaled  $0.4  million  and 
$0.6 million,  respectively.  Amounts  accrued  reflect  management’s  best  estimate  of  the  future  undiscounted  exposure 
related  to  identified  properties  based  on  current  environmental  regulations,  management’s  experience  with  similar 
environmental matters, and testing performed at certain sites. 

NOTE P – QUARTERLY RESULTS OF OPERATIONS (UNAUDITED) 

The tables below present unaudited quarterly financial information for 2019 and 2018.  

2019 

Revenues 
Operating expenses(1) 
Operating income (loss)(1) 
Other income (costs)(2) 
Income tax provision (benefit) 

Net income (loss)(1)(2) 

Earnings (loss) per common share(3) 

Basic(1)(2) 
Diluted(1)(2) 

Average common shares outstanding 

Basic 
Diluted 

First 

      Quarter 

  $ 

Second 
      Quarter 
(in thousands, except share and per share data) 
 $ 

Third 
      Quarter 

 $ 

 $ 

Fourth 
      Quarter 

 711,839 
 703,248 
 8,591 
 (1,995) 
 1,708 

 771,490 
 736,290 
 35,200 
 (1,640) 
 9,184 

 787,563 
 756,355 
 31,208 
 (7,866) 
 7,072 

 717,418   
 728,647   
 (11,229)  
 (798)  
 (6,478)  

  $ 

 4,888 

 $ 

 24,376 

 $ 

 16,270 

 $ 

 (5,549)  

  $ 
  $ 

 0.19 
 0.18 

 $ 
 $ 

 0.95 
 0.92 

 $ 
 $ 

 0.64 
 0.62 

 $ 
 $ 

 (0.22)  
 (0.22)  

   25,570,415 
   26,512,349 

    25,554,286 
    26,431,592 

    25,527,982 
    26,416,595 

     25,490,393   
     25,490,393   

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Revenues 
Operating expenses(4) 
Operating income(4) 
Other income (costs)(2) 
Income tax provision (benefit) 

  $ 

 700,001 
 687,276 
 12,725 
 (3,734) 
 (963) 

 793,350 
 790,194 
 3,156 
 (2,422) 
 (499) 

 826,158 
 770,103 
 56,055 
 (2,064) 
 13,215 

 774,279   
 737,117   
 37,162   
 (16,492)  
 5,371   

First 

      Quarter 

Second 
      Quarter 
(in thousands, except share and per share data) 
 $ 

Third 
      Quarter 

 $ 

 $ 

Fourth 
      Quarter 

2018 

Net income(2)(4) 

  $ 

 9,954 

 $ 

 1,233 

 $ 

 40,776 

 $ 

 15,299   

Earnings per common share(3) 

Basic(2)(4) 
Diluted(2)(4) 

Average common shares outstanding 

Basic 
Diluted 

  $ 
  $ 

 0.39 
 0.37 

 $ 
 $ 

 0.05 
 0.05 

 $ 
 $ 

 1.58 
 1.52 

 $ 
 $ 

 0.59   
 0.57   

   25,642,871 
   26,596,376 

    25,670,325 
    26,699,549 

    25,697,509 
    26,795,659 

     25,707,335   
     26,682,262   

(2) 

(1)  Fourth quarter 2019 includes a noncash impairment charge of $26.5 million (pre-tax), or $19.8 million (after-tax) and $0.78 per 
diluted share, related to a portion of the goodwill, customer relationship intangible assets, and revenue equipment associated with 
the acquisition of truckload and truckload-dedicated businesses within the ArcBest segment. See Note D. 
Includes  nonunion  pension  expense,  including  settlement,  for  each  quarter  of  2018  and  2019.  Pension  settlements  related  to 
termination of the nonunion defined benefit pension plan began in fourth quarter 2018 and continued through third quarter 2019. 
In third quarter 2019, when the benefit obligation of the plan was settled, nonunion defined benefit pension expense, including 
settlement and termination expense, totaled $6.7 million (pre-tax), or $6.0 million (after-tax) and $0.23 diluted share. In fourth 
quarter 2018, when the pension settlements related to plan termination began, nonunion defined benefit pension expense, including 
settlement, totaled $12.6 million (pre-tax), or $9.4 million (after-tax) and $0.35 per diluted share. See Nonunion Defined Benefit 
Pension Plan disclosures within Note I for annual amounts of nonunion pension expense, including settlement and termination 
expense. 

(3)  The Company uses the two-class method for calculating earnings per share. See Note L. 
(4)  Second quarter 2018 includes a multiemployer pension fund withdrawal liability charge of $37.9 million (pre-tax), or $28.2 million 

(after-tax) and $1.05 per diluted share. See Multiemployer Plans within Note I. 

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ITEM 9. 
FINANCIAL DISCLOSURE 

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 

None. 

ITEM 9A.  CONTROLS AND PROCEDURES 

An evaluation was performed by the Company’s management, under the supervision and with the participation of the 
Company’s Principal Executive Officer and Principal Financial Officer, of the effectiveness of the design and operation 
of the Company’s disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the 
Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of December 31, 2019. The Company’s disclosure 
controls and procedures are designed to provide reasonable assurance that the information required to be disclosed by the 
Company in reports that the Company files under the Exchange Act is accumulated and communicated to the Company’s 
management,  including  the  Company’s  Principal  Executive  Officer  and  Principal  Financial  Officer,  as  appropriate,  to 
allow timely decisions regarding required disclosure and is recorded, processed, summarized and reported within the time 
periods  specified  in  the  rules  and  forms  of  the  Securities  and  Exchange  Commission.  Based  on  such  evaluation,  the 
Company’s Principal Executive Officer and Principal Financial Officer have concluded that the Company’s disclosure 
controls and procedures were effective as of December 31, 2019 at the reasonable assurance level. 

There have been no changes in the Company’s internal control over financial reporting (as such term is defined in Rules 
13a-15(f)  and  15d-15(f)  under  the  Exchange  Act)  during  the  quarter  ended  December  31,  2019  that  have  materially 
affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting. 

Management’s assessment of internal control over financial reporting and the report of the independent registered public 
accounting firm appear on the following pages. 

120 

 
 
 
 
 
 
 
MANAGEMENT’S ASSESSMENT OF INTERNAL CONTROL 
OVER FINANCIAL REPORTING 

Management  of  the  Company  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over  financial 
reporting as defined in Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934. The Company’s internal 
control over financial reporting is designed to provide reasonable assurance regarding the reliability of financial reporting 
and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted  accounting 
principles. The Company’s internal control over financial reporting includes those policies and procedures that: 

(i)   pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 

dispositions of the assets of the Company; 

(ii)   provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial 
statements in accordance with generally accepted accounting principles and that receipts and expenditures of the 
Company are being made only in accordance with authorizations of management and the Board of Directors of the 
Company; and 

(iii)   provide  reasonable  assurance  regarding  prevention  or  timely  detection  of  unauthorized  acquisition,  use  or 

disposition of the Company’s assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions or that the degree of compliance with the policies or procedures may deteriorate. 

Management  conducted  its  evaluation  of  the  effectiveness  of  internal  control  over  financial  reporting  based  on  the 
framework in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (2013 framework). This evaluation included review of the documentation of controls, evaluation 
of the design effectiveness of controls, testing of the operating effectiveness of controls and a conclusion on this evaluation. 
Although there are inherent limitations in the effectiveness of any system of internal control over financial reporting, based 
on our evaluation, we have concluded that the Company’s internal control over financial reporting was effective as of 
December 31, 2019. 

The Company’s independent registered public accounting firm Ernst & Young LLP, who has also audited the Company’s 
consolidated financial statements, has issued a report on the Company’s internal control over financial reporting. This 
report appears on the following page. 

121 

 
 
 
 
 
 
   
 
   
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Stockholders and the Board of Directors of ArcBest Corporation 

Opinion on Internal Control over Financial Reporting 
We have audited ArcBest Corporation’s internal control over financial reporting as of December 31, 2019, based on criteria 
established  in  Internal  Control—  Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway  Commission  (2013  framework)  (the  COSO  criteria).  In  our  opinion,  ArcBest  Corporation  (the  Company) 
maintained, in all material respects, effective internal control over financial reporting as of December 31, 2019, based on 
the COSO criteria. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States) (PCAOB), the accompanying consolidated balance sheets of the Company as of December 31, 2019 and 2018, and 
the related consolidated statements of operations, comprehensive income, stockholders’ equity and cash flows for each of 
the three years in the period ended December 31, 2019, and the related notes and financial statement schedule listed in 
Part IV, Index at Item 15(a) and our report dated February 28, 2020, expressed an unqualified opinion thereon. 

Basis for Opinion 
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s 
Assessment of Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s 
internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB 
and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and 
the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained 
in all material respects. 

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material 
weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed 
risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit 
provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control Over Financial Reporting 
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with 
generally accepted accounting principles. A company’s internal control over financial reporting includes those policies 
and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the 
transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded 
as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, 
and that receipts and expenditures of the company are being made only in accordance with authorizations of management 
and  directors  of  the  company;  and  (3)  provide  reasonable  assurance  regarding  prevention  or  timely  detection  of 
unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial 
statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

/s/ Ernst & Young LLP 

Tulsa, Oklahoma 
February 28, 2020 

122 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 9B.  OTHER INFORMATION 

None. 

PART III 

ITEM 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

The sections entitled “Proposal I. Election of Directors,” “Directors of the Company,” “Governance of the Company,” and 
“Executive  Officers of  the  Company”  contained  in  the  Company’s  Definitive  Proxy  Statement  to  be  filed  pursuant  to 
Regulation  14A  of  the  Exchange  Act  in  connection  with  the  Company’s  Annual  Stockholders’  Meeting  to  be  held 
May 1, 2020 are incorporated herein by reference. 

ITEM 11.  EXECUTIVE COMPENSATION 

The  sections  entitled  “Director  Compensation,”  “2019  Director  Compensation  Table,”  “Compensation  Discussion  & 
Analysis,”  “Compensation  Committee  Interlocks  and  Insider  Participation,”  “Summary  Compensation  Table,”  “2019 
Grants of Plan-Based Awards,” “Outstanding Equity Awards at 2019 Fiscal Year-End,” “2019 Option Exercises and Stock 
Vested,” “2019 Pension Benefits,” “2019 Non-Qualified Deferred Compensation,” “Potential Payments Upon Termination 
or Change in Control,” “CEO Pay Ratio,” and “2019 Equity Compensation Plan Information” contained in the Company’s 
Definitive Proxy Statement to be filed pursuant to Regulation 14A of the Exchange Act in connection with the Company’s 
Annual Stockholders’ Meeting to be held May 1, 2020, are incorporated herein by reference. 

ITEM 12. 
RELATED STOCKHOLDER MATTERS 

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 

The  sections  entitled  “Principal  Stockholders  and  Management  Ownership”  and  “2019  Equity  Compensation  Plan 
Information”  contained  in  the  Company’s  Definitive  Proxy  Statement  to  be  filed  pursuant  to  Regulation  14A  of  the 
Exchange Act in connection with the Company’s Annual Stockholders’ Meeting to be held May 1, 2020, are incorporated 
herein by reference. 

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 
INDEPENDENCE 

The  sections  entitled  “Certain  Transactions  and  Relationships”  and  “Governance  of  the  Company”  contained  in  the 
Company’s Definitive Proxy Statement to be filed pursuant to Regulation 14A of the Exchange Act in connection with 
the Company’s Annual Stockholders’ Meeting to be held May 1, 2020, are incorporated herein by reference. 

ITEM 14.  PRINCIPAL ACCOUNTANT FEES AND SERVICES 

The  sections  entitled  “Independent  Auditor’s  Fees  and  Services”  and  “Audit  Committee  Pre-Approval  of  Audit  and 
Permissible  Non-Audit  Services  of  Independent  Registered  Public  Accounting  Firm”  contained  in  the  Company’s 
Definitive Proxy Statement to be filed pursuant to Regulation 14A of the Exchange Act in connection with the Company’s 
Annual Stockholders’ Meeting to be held May 1, 2020, are incorporated herein by reference. 

123 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES  

(a)(1) 

Financial Statements 

PART IV 

A list of the financial statements filed as a part of this Annual Report on Form 10-K is set forth in Part II, Item 8 of this 
Annual Report on Form 10-K and is incorporated by reference. 

(a)(2)  

Financial Statement Schedules 

SCHEDULE II 
VALUATION AND QUALIFYING ACCOUNTS AND RESERVES 
ARCBEST CORPORATION 

Description 

Year Ended December 31, 2019 
Deducted from asset accounts: 

  Balances at 
  Beginning of    Charged to Costs    Charged to 
      Period 

      and Expenses 

  Balances at  
  End of 
     Other Accounts      Deductions       Period 
(in thousands) 

Additions 

Allowance for doubtful accounts receivable and 
revenue adjustments 
Allowance for other accounts receivable 
Allowance for deferred tax assets 

  $ 
  $ 
  $ 

 7,380 
 806 
 53 

 $ 
 $ 
 $ 

 1,223 
 $ 
 (330) (c) $ 
 $ 
 — 

 (245) (a) $ 
 —   $ 
 —   $ 

 2,910  (b) $ 
 —    $ 
 (615) (d) $ 

 5,448   
 476   
 668   

Year Ended December 31, 2018 
Deducted from asset accounts: 

Allowance for doubtful accounts receivable and 
revenue adjustments 
Allowance for other accounts receivable 
Allowance for deferred tax assets 

Year Ended December 31, 2017 
Deducted from asset accounts: 

Allowance for doubtful accounts receivable and 
revenue adjustments 
Allowance for other accounts receivable 
Allowance for deferred tax assets 

  $ 
  $ 
  $ 

 7,657 
 921 
 844 

 $ 
 $ 
 $ 

 $ 
 2,336 
 (115) (c) $ 
 $ 
 — 

 863  (a) $ 
 —   $ 
 —   $ 

 3,476  (b) $ 
 —    $ 
 791  (d) $ 

 7,380   
 806   
 53   

  $ 
  $ 
  $ 

 5,437 
 849 
 293 

 $ 
 $ 
 $ 

 4,081 

 $ 
 72  (c) $ 
 $ 
 — 

 2,416  (a) $ 
 —   $ 
 —   $ 

 4,277  (b) $ 
 —    $ 
 (551) (d) $ 

 7,657   
 921   
 844   

Note a   – Change in allowance due to recoveries of amounts previously written off and adjustment of revenue. 
Note b   – Uncollectible accounts written off. 
Note c   – Charged / (credited) to workers’ compensation expense. 
Note d   – Decrease  (increase)  in  allowance  due  to  changes  in  expectation  of  realization  of  certain  state  net  operating 
losses and state deferred tax assets (see Note E to the Company’s consolidated financial statements included in 
Part II, Item 8 of this Annual Report on Form 10-K). 

124 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
   
  
 
  
 
  
 
 
 
 
 
 
   
  
 
  
 
  
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
(a)(3)  

Exhibits 

Exhibit 
No. 

2.1 

3.1 

3.2 

3.3 

3.4 

4.1* 

10.1 

10.2 

10.3 

10.4# 

10.5# 

10.6# 

10.7# 

10.8# 

10.9# 

Stock  Purchase  Agreement,  dated  as  of  June 13,  2012,  among  Panther  Expedited  Services, Inc.,  the 
stockholders  of  Panther  Expedited  Services, Inc.,  Arkansas  Best  Corporation,  and  Fenway  Panther 
Holdings, LLC, in its capacity as Sellers’ Representative (previously filed as Exhibit 2.1 to the Company’s 
Current Report on Form 8-K, filed with the Securities and Exchange Commission (the “SEC”) on June 19, 
2012, File No. 000-19969, and incorporated herein by reference). 

Restated Certificate of Incorporation of the Company (previously filed as Exhibit 3.1 to the Company’s 
Registration Statement on Form S-1 under the Securities Act of 1933, filed with the SEC on March 17, 
1992, File No. 33-46483, and incorporated herein by reference). 

Certificate of Amendment to the Restated Certificate of Incorporation of the Company (previously filed as 
Exhibit 3.1  to  the  Company’s  Current  Report on  Form 8-K,  filed  with  the  SEC  on  April 24,  2009,  File 
No. 000-19969, and incorporated herein by reference). 

Fifth Amended and Restated Bylaws of the Company dated as of October 31, 2016 (previously filed as 
Exhibit 3.1 to the Company’s Current Report on Form 8-K, filed with the SEC on November 4, 2016, File 
No. 000-19969, and incorporated herein by reference). 

Certificate of Ownership and Merger, effective May 1, 2014, as filed on April 29, 2014 with the Secretary 
of  State  of  the  State  of  Delaware  (previously  filed  as  Exhibit 3.1  to  the  Company’s  Current  Report  on 
Form 8-K,  filed  with  the  SEC  on  April 30,  2014,  File  No. 000-19969,  and  incorporated  herein  by 
reference). 

Description of Common Stock. 

Collective  Bargaining  Agreement,  implemented  on  July 29,  2018  and  effective  through  June  30, 2023, 
among  the  International  Brotherhood  of  Teamsters  and  ABF  Freight  System,  Inc.  (previously  filed  as 
Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on November 8, 2018, 
File No. 000-19969, and incorporated herein by reference). 

Withdrawal Agreement, executed on or about July 31, 2018, among ABF Freight System, Inc., Teamsters 
Locals  170,  191, 251,  340,  404,  443,  493, 597,  633,  653, 671  and  677  affiliated  with  the  International 
Brotherhood of Teamsters, and the Trustees of the New England Teamsters and Trucking Industry Pension 
Fund (previously filed as Exhibit 10.3 to the Company’s Annual Report on Form 10-K, filed with the SEC 
on February 28, 2019 File No. 000-19969, and incorporated herein by reference). 

Reentry Agreement, effective as of August 1, 2018, among ABF Freight System, Inc., Teamsters Locals 
170, 191, 251, 340, 404, 443, 493, 597, 633, 653, 671 and 677 affiliated with the International Brotherhood 
of  Teamsters,  and  the  Trustees  of  the  New  England  Teamsters  and  Trucking  Industry  Pension  Fund 
(previously filed as Exhibit 10.4 to the Company’s Annual Report on Form 10-K, filed with the SEC on 
February 28, 2019 File No 000-19969, and incorporated herein by reference). 

Form of Restricted Stock Unit Award Agreement (Non-Employee Directors – with deferral feature) (for  
awards after 2015) (previously filed as Exhibit 10.4 to the Company’s Quarterly Report on Form 10-Q, 
filed with the SEC on May 9, 2016, File No. 000-19969, and incorporated herein by reference). 

Form of Restricted Stock Unit Award Agreement (Non-Employee Directors – with deferral feature (for 
2019 awards) (previously filed as Exhibit 10.4 to the Company’s Quarterly Report on Form 10-Q, filed 
with the SEC on May 9, 2019. File No. 000-19969, and incorporated herein by reference). 

Form of Restricted Stock Unit Award Agreement (Employees) (for awards prior to 2018) (previously filed 
as Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on August 7, 2015, 
File No. 000-19969, and incorporated herein by reference). 

Form  of  Restricted  Stock  Unit  Award  Agreement  (Employees)  (for  2018  awards)  (previously  filed  as 
Exhibit 10.8 to the Company’s Annual Report on Form 10-K, filed with the SEC on February 28, 2019 File 
No. 000-19969, and incorporated herein by reference). 

Form  of  Restricted  Stock  Unit  Award  Agreement  (Employees)  (for  2019  awards)  (previously  filed  as 
Exhibit 10.5 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 9, 2019, File 
No. 000-19969, and incorporated herein by reference). 

Form of Indemnification Agreement by and between Arkansas Best Corporation and each of the members 
of the Company’s Board of Directors (previously filed as Exhibit 10.3 to the Company’s Annual Report on 
Form 10-K, filed with the SEC on February 24, 2010, File No. 000-19969, and incorporated  herein by 
reference). 

125 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.10# 

10.11# 

10.12# 

10.13# 

10.14# 

10.15# 

10.16# 

10.17# 

10.18# 

10.19# 

10.20# 

10.21# 

10.22# 

10.23# 

10.24# 

10.25# 

10.26# 

10.27# 

Arkansas Best Corporation 2012 Change in Control Plan (previously filed as Exhibit 99.1 to the Company’s 
Current Report on Form 8-K, filed with the SEC on January 30, 2012, File No. 000-19969, and incorporated 
herein by reference). 

Amendment One to the ArcBest Corporation 2012 Change in Control Plan (previously filed as Exhibit 10.5 
to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 9, 2016, File No. 000-19969, 
and incorporated herein by reference). 
Amendment Two to the ArcBest Corporation 2012 Change in Control Plan (previously filed as Exhibit 
10.9 to the Company’s Annual Report on Form 10-K, filed with the SEC on February 28, 2017, File No. 
000-19969, and incorporated herein by reference).  

Arkansas Best Corporation Supplemental Benefit Plan, Amended and Restated, effective August 1, 2009 
(previously filed as Exhibit 10.17 to the Company’s Annual Report on Form 10-K, filed with the SEC on 
February 24, 2010, File No. 000-19969, and incorporated herein by reference). 

Amendment  One 
the  Arkansas  Best  Corporation  Supplemental  Benefit  Plan,  effective 
December 31, 2009 (previously filed as Exhibit 10.18 to the Company’s Annual Report on Form 10-K, 
filed with the SEC on February 24, 2010, File No. 000-19969, and incorporated herein by reference). 

to 

Form  of  Amended  and  Restated  Deferred  Salary  Agreement  (previously  filed  as  Exhibit  10.19  to  the 
Company’s Annual Report on Form 10-K, filed with the SEC on February 24, 2010, File No. 000-19969, 
and incorporated herein by reference). 

ArcBest  Corporation  Voluntary  Savings  Plan,  Amended  and  Restated  Effective  as  of  January  1,  2017 
(previously filed as Exhibit 10.15 to the Company’s Annual Report on Form 10-K, filed with the SEC on 
February 28, 2017, File No. 000-19969, and incorporated herein by reference). 

First Amendment to the ArcBest Corporation Voluntary Savings Plan, Amended and Restated effective as 
of January 1, 2017. (previously filed as Exhibit 10.17 to the Company’s Annual Report on Form 10-K, 
filed with the SEC on February 28, 2019 File No. 000-19969, and incorporated herein by reference). 

Arkansas  Best  Corporation  2005  Ownership  Incentive  Plan  (previously  filed  as  Exhibit  10.4  to  the 
Company’s Annual Report on Form 10-K, filed with the SEC on February 23, 2011, File No. 000-19969, 
and incorporated herein by reference). 

First Amendment to the Arkansas Best Corporation 2005 Ownership Incentive Plan (previously filed as 
Exhibit 10.5 to the Company’s Annual Report on Form 10-K, filed with the SEC on February 23, 2011, 
File No. 000-19969, and incorporated herein by reference). 

Second Amendment to the Arkansas Best Corporation 2005 Ownership Incentive Plan (previously filed as 
Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 9, 2014, File 
No. 000-19969, and incorporated herein by reference). 

Third Amendment to the Arkansas Best Corporation 2005 Ownership Incentive Plan (previously filed as 
Exhibit 10.19 to the Company’s Annual Report on Form 10-K, filed with the SEC on February 28, 2017, 
File No. 000-19969, and incorporated herein by reference). 

Fourth  Amendment  to  the  ArcBest  Corporation  2005  Ownership  Incentive  Plan  (previously  filed  as 
Exhibit 10.22 to the Company’s Annual Report on Form 10-K, filed with the SEC on February 28, 2019, 
File No. 000-19969, and incorporated herein by reference). 

ArcBest Corporation Ownership Incentive Plan (previously filed as Exhibit 10.1 to the Company’s Current 
Report on Form 8-K, filed with the SEC on May 6, 2019, File No. 000-19969, and incorporated herein by 
reference). 

Arkansas Best Corporation Executive Officer Annual Incentive Compensation Plan (previously filed as 
Exhibit 10.6 to the Company’s Annual Report on Form 10-K, filed with the SEC on February 23, 2011, 
File No. 000-19969, and incorporated herein by reference). 

First  Amendment  to  the  ArcBest  Corporation  Executive  Officer  Annual  Incentive  Compensation  Plan 
(previously filed as Exhibit 10.7 to the Company’s Annual Report on Form 10-K, filed with the SEC on 
February 23, 2011, File No. 000-19969, and incorporated herein by reference). 

Second Amendment to the ArcBest Corporation Executive Officer Annual Incentive Compensation Plan 
(previously filed as Exhibit 10.17 to the Company’s Annual Report on Form 10-K, filed with the SEC on 
February 26, 2016, File No. 000-19969, and incorporated herein by reference). 

Third Amendment to the ArcBest Corporation Executive Officer Incentive Compensation Plan (previously 
filed as Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 9, 2016, 
File No. 000-19969, and incorporated herein by reference). 

126 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.28# 

10.29# 

10.30# 

10.31# 

10.32# 

10.33 

10.34 

10.35 

10.36* 

10.37 

21* 

23* 

31.1* 

31.2* 

ArcBest Long-Term (3 Year) Incentive Compensation Plan and form of award (previously filed as Exhibit 
10.3 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 9, 2016, File No. 000-
19969, and incorporated herein by reference). 

ArcBest 16b Annual Incentive Compensation Plan and form of award (previously filed as Exhibit 10.1 to 
the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 10, 2018, File No. 000-19969, 
and incorporated herein by reference). 
ArcBest Long-Term (3-Year) Incentive Compensation Plan and form of award (previously filed as Exhibit 
10.2 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 10, 2018, File No. 000-
19969, and incorporated herein by reference). 
ArcBest 16b Annual Incentive Compensation Plan and form of award (previously filed as Exhibit 10.2 to 
the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 9, 2019, File No. 000-19969 
and incorporated herein by reference). 

ArcBest Long-Term (3-Year) Incentive Compensation Plan and form of award (previously filed as Exhibit 
10.3 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on May 9, 2019, File No. 000-
19969, and incorporated herein by reference). 

Second Amended and Restated Receivables Loan Agreement dated as of March 20, 2017 by and among 
ArcBest Funding LLC, as Borrower, ArcBest Corporation, as Servicer, the financial institutions from time 
to time party thereto, as Lenders, and PNC Bank, National Association, as the LC Issuer and as Agent for 
the Lenders and their assigns and the LC Issuer and its assigns (previously filed as Exhibit 10.1 to the 
Company’s Current Report on Form 8-K, filed with the SEC on March 23, 2017, File No. 000-19969, and 
incorporated herein by reference). 

First  Amendment  to  Second  Amended  and  Restated  Receivables  Loan  Agreement  and  Omnibus 
Amendment,  dated  as  of  June  9,  2017  by  and  among  ArcBest  Funding  LLC,  as  Borrower,  ArcBest 
Corporation, as Servicer, Regions Bank, as a lender, PNC  Bank, National Association, as a lender, LC 
Issuer and Agent for the lenders and their assigns and the LC Issuer and its assigns (previously filed as 
Exhibit 10.28 to the Company’s Annual Report on Form 10-K, filed with the SEC on February 28, 2018, 
File No. 000-19969, and incorporated herein by reference). 

Second  Amendment  to  Second  Amended  and  Restated  Receivables  Loan  Agreement,  dated  as  of 
August 3, 2018, by and among ArcBest Funding LLC, as Borrower, ArcBest Corporation, as Servicer, PNC 
Bank, National Association and Regions Bank, as Lenders, and PNC Bank, National Association, as LC 
Issuer and Agent for the Lenders and their assigns and the LC Issuer and its assigns (previously filed as 
Exhibit 10.1 to the Company’s Current Report on Form 8-K, filed with the SEC on August 6, 2018, File 
No. 000-19969, and incorporated herein by reference). 

Third  Amendment  to  Second  Amended  and  Restated  Receivables  Loan  Agreement,  dated  as  of 
December 30, 2019, by and among ArcBest Funding LLC, as Borrower, ArcBest Corporation, as Servicer, 
PNC Bank National Association and Regions Bank, as Lenders, and PNC Bank, National Association, as 
LC Issuer and Agent for the Lenders and their assigns and the LC Issuer and its assigns. 

  Third  Amended  and  Restated  Credit  Agreement,  dated  as  of  September  27,  2019,  among  ArcBest 
Corporation and certain of its subsidiaries party thereto from time to time, as borrowers, U.S. Bank National 
Association,  as  Administrative  Agent,  Branch  Banking  and  Trust  Company  and  PNC  Bank,  National 
Association, as Syndication Agents, and the lenders and issuing banks party thereto (previously filed as 
Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on November 8, 2019 
File No. 000-19969, and incorporated herein by reference). 
List of Subsidiary Corporations. 

Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm. 

Certification of Principal Executive Officer Pursuant to Rule 13a-14(a) and 15d-14(a) under the Securities 
Exchange Act of 1934, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

Certification of Principal Financial Officer Pursuant to Rule 13a-14(a) and 15d-14(a) under the Securities 
Exchange Act of 1934, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

32** 

Certifications Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 

101.INS* 

XBRL Instance Document – the instance document does not appear in the Interactive Data Files because its XBRL 
tags are embedded within the Inline XBRL document. 

101.SCH* 

Inline XBRL Taxonomy Extension Schema Document 

101.CAL* 

Inline XBRL Taxonomy Extension Calculation Linkbase Document 

127 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
101.DEF* 

Inline XBRL Taxonomy Extension Definition Linkbase Document 

101.LAB* 

Inline XBRL Taxonomy Extension Labels Linkbase Document 

101.PRE* 

Inline XBRL Taxonomy Extension Presentation Linkbase Document 

104* 

The Cover Page Interactive Data File – the cover page XBRL tags are embedded within the Inline XBRL document. 

# 
* 
** 

(b)  

Designates a compensation plan or arrangement for directors or executive officers. 
Filed herewith. 
Furnished herewith. 

Exhibits 

See Item 15(a)(3) above. 

ITEM 16.  FORM 10-K SUMMARY 

None. 

128 

 
 
 
 
 
 
 
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 
this report to be signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

Date:  February 28, 2020 

ARCBEST CORPORATION 

By:  /s/ Judy R. McReynolds 
Judy R. McReynolds 
Chairman, President and Chief Executive Officer 
and Principal Executive Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities and on the dates indicated. 

Signature 

Title 

Date 

/s/ Judy R. McReynolds 
Judy R. McReynolds 

  Chairman, President and Chief Executive Officer 

February 28, 2020 

and Principal Executive Officer 

/s/ David R. Cobb 
David R. Cobb 

  Vice President – Chief Financial Officer 

and Principal Financial Officer 

/s/ Traci L. Sowersby 
Traci L. Sowersby 

  Vice President – Controller 

and Principal Accounting Officer 

/s/ Eduardo F. Conrado 
Eduardo F. Conrado 

/s/ Fredrik J. Eliasson 
Fredrik J. Eliasson 

/s/ Stephen E. Gorman 
Stephen E. Gorman 

/s/ Michael P. Hogan 
Michael P. Hogan 

/s/ William M. Legg 
William M. Legg 

  Director 

  Director 

  Director 

  Director 

  Director 

/s/ Kathleen D. McElligott 
Kathleen D. McElligott 

  Director 

/s/ Craig E. Philip 
Craig E. Philip 

/s/ Steven L. Spinner 
Steven L. Spinner 

/s/ Janice E. Stipp 
Janice E. Stipp 

  Director 

  Director 

  Director 

129 

February 28, 2020 

February 28, 2020 

February 28, 2020 

February 28, 2020 

February 28, 2020 

February 28, 2020 

February 28, 2020 

February 28, 2020 

February 28, 2020 

February 28, 2020 

February 28, 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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132 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ARCBEST EXECUTIVE OFFICERS

ARCBEST BOARD OF DIRECTORS

SHAREHOLDER INFORMATION

Judy R. McReynolds
Chairman, President & Chief Executive Officer

Judy R. McReynolds
Chairman, President & Chief Executive Officer

Eduardo F. Conrado 2,3

Fredrik J. Eliasson 1

Stephen E. Gorman 2,3

Michael P. Hogan 1 

William M. Legg 1

Kathleen D. McElligott 2,3

Dr. Craig E. Philip 2,3

Steven L. Spinner 1
Lead Independent Director - ArcBest

Janice E. Stipp 1 

ArcBest Board Committees 
1 Audit Committee 
2 Compensation Committee 
3 Nominating/Corporate Governance Committee 

For biographies of ArcBest’s executive officers and 
directors, which include information regarding their 
principal occupation, see the “Executive Officers 
of the Company” and “Directors of the Company” 
sections of the proxy statement.

Dennis L. Anderson II
Chief Customer Experience Officer

David R. Cobb
Chief Financial Officer

James D. Darter
Chief Sales Officer

Erin K. Gattis
Chief Human Resources Officer

James A. Ingram
Chief Operating Officer
Asset-Light Logistics

Michael R. Johns
Vice President – General Counsel and 
Corporate Secretary

Steven C. Leonard
Vice President
Customer Solutions

Daniel E. Loe
Chief Yield Officer

Michael E. Newcity
Senior Vice President
Chief Innovation Officer
President – ArcBest Technologies, Inc.

Traci L. Sowersby
Vice President – Controller and Chief 
Accounting Officer

Timothy D. Thorne
President
ABF Freight

Corporate Headquarters
ArcBest
8401 McClure Drive
Fort Smith, AR 72916
(479) 785-6000

arcb.com
info@arcb.com

Annual Meeting
The Annual Meeting of Shareholders will be held at 
8:00 a.m. CDT on Friday, May 1, 2020, at the principal 
offices of ArcBest located at 8401 McClure Drive, 
Fort Smith, Arkansas.

Stock Listing
The Nasdaq Global Select Market
Symbol: ARCB

Transfer Agent and Registrar
Equiniti Trust Company
Shareowner Services
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120-4100
(800) 468-9716
shareowneronline.com

Independent Registered Public Accounting Firm
Ernst & Young LLP
1700 One Williams Center
Tulsa, OK 74172-0117 

2019                                              2018

($ thousands)

ARCBEST CORPORATION
RECONCILIATIONS OF GAAP TO NON-GAAP FINANCIAL MEASURES

Operating Income 
Amounts on GAAP basis 
Asset impairment, pre-tax 
Innovative technology costs, pre-tax 
ELD conversion costs, pre-tax   
Nonunion pension termination costs, pre-tax 
Multiemployer pension fund withdrawal liability charge, pre-tax 
Restructuring charges, pre-tax  
Gain on sale of subsidiaries, pre-tax 
Non-GAAP amounts   

       $ 

 63,770 
 26,514 
 15,657 
   2,687 
      350 
         — 
         — 
         — 
        $      108,978 

Diluted Earnings Per Share 
Amounts on GAAP basis 
Asset impairment, after-tax 
Innovative technology costs, after-tax (includes related financing costs)  
ELD conversion costs, after-tax 
Nonunion pension termination costs, after-tax 
Multiemployer pension fund withdrawal liability charge, after-tax 
Restructuring charges, after-tax 
Gain on sale of subsidiaries, after-tax 
Nonunion pension expense, including settlement and termination expense, after-tax 
Life insurance proceeds and changes in cash surrender value  
Tax expense (benefit) from vested RSUs   
Impact of 2017 Tax Reform Act 
Tax credits 
Non-GAAP amounts   

        $ 

        $ 

     1.51 
     0.75 
     0.45 
     0.08 
     0.01 
         — 
         — 
         — 
     0.30 
    (0.14) 
     0.02 
         — 
    (0.10) 
     2.88 

Asset-Based
Operating Income ($) and Operating Ratio (% of revenues) 

       $ 

       $ 

       $ 

      $ 

 109,098 
           — 
     5,860 
           — 
           — 
   37,922 
     1,655 
    (1,945) 
 152,590 

        2.51 
           — 
       0.16 
           — 
           — 
       1.05 
       0.05 
      (0.05) 
       0.51 
           — 
      (0.03) 
      (0.14) 
      (0.05) 
       4.02 

Amounts on GAAP basis 
Innovative technology costs, pre-tax 
ELD conversion costs, pre-tax   
Nonunion pension termination costs, pre-tax 
Multiemployer pension fund withdrawal liability charge, pre-tax 
Non-GAAP amounts   

        $ 

 103,862 
     3,810 
                                                     13,739          (0.6) 
           — 
                                                      2,687          (0.1) 
          — 
           — 
          —                        37,922 

       295 
                                           — 

     95.2%        $ 

 102,061 

      95.2%   
       (0.2) 
           — 
           — 
       (1.7) 

                                                                            $ 

 118,782        94.5%         $         145,594          93.3%