Quarterlytics / Financial Services / Financial - Credit Services / Atlanticus Holdings Corporation / FY2019 Annual Report

Atlanticus Holdings Corporation
Annual Report 2019

ATLC · NASDAQ Financial Services
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Ticker ATLC
Exchange NASDAQ
Sector Financial Services
Industry Financial - Credit Services
Employees 417
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FY2019 Annual Report · Atlanticus Holdings Corporation
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2019 Annual Report 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTE REGARDING FORWARD-LOOKING STATEMENTS 

All statements in this Annual Report to Shareholders concerning our operating and financial results, 
business strategy, capital investment, access to capital, demand for our products, growth and financial 
performance of our auto finance business, impact of COVID-19 on our operations and other statements of 
our plans, beliefs, or expectations, are forward-looking statements.  In some cases these statements are 
identifiable through the use of words such as “believe,” “can,” “could,” “expect,” “hope,” “intend,” 
“may,” “might,” “plan,” “seek,” “should,” “think,” “will,” “would” and similar expressions.  These 
forward-looking statements are not guarantees of future performance and are subject to various 
assumptions, risks and other factors that could cause our actual results to differ materially from those 
suggested by these forward-looking statements.  These factors include, among others, the risks and others 
set forth under Item 1A, “Risk Factors” in our Annual Report on Form 10-K for the year ended December 
31, 2019. 

We expressly disclaim any obligation to update or revise any forward-looking statements, whether as a 
result of new information, future events or otherwise, except as required by law. 

 
 
 
 
Dear Fellow Shareholders: 

This time last year we wrote about how excited, and prepared, we were to once again be growing our 
business. The economy was sound, capital markets were open, and the U.S. consumer was on very strong 
footing. In 2019 we executed on that excitement with significant growth without compromising on our 
focus on disciplined underwriting and asset level profitability. Through our platform, we added 
approximately 865,000 general purpose and private label credit card accounts and doubled receivables in 
this segment from $453 million to $908 million. We increased net interest and fee income by over 100% 
and grew net income by over 240%. We achieved this while lowering per unit acquisition costs and per 
unit servicing costs, with only a slight increase in overhead expense. To support this growth, we raised 
over $400 million in the bank loan and securitization markets and strengthened our balance sheet by 
increasing equity by over $110 million. To state the obvious, we are proud of the success we had in 2019. 

General Purpose Credit Card 

As planned, we accelerated the growth of general-purpose MasterCard products issued through our 
platform. Our technology and over 20 years of data aggregation allows us to refine offerings to meet the 
needs of a broad range of less than prime consumers. Our industry leading marketing and underwriting 
analytics provide for the proper alignment of the right offer for each individual consumer for their specific 
risk. As a result, we are realizing very attractive account acquisition costs and meeting or exceeding our 
asset level return requirements. We have done this while adding approximately 565,000 customer 
accounts through our platform and growing our assets to over $500 million in receivables, a year-over-
year growth rate of more than 150%. Through our mobile-first account center, free credit scores, spending 
trend analysis, spending and payment alerts and omni-channel servicing capabilities, we are able to 
engage with customers more deeply and provide an experience typically reserved for consumers with 
“prime” credit scores.    

Private Label Credit Card 

Through partnerships with retailers and service providers, we facilitate credit to consumers at the point of 
sale to enable them to finance the purchase of larger ticket goods and services. Because of our expertise in 
serving consumers with less than perfect credit, we tend to facilitate credit for consumers who have been 
declined by banks that focus on consumers with higher credit scores. Due to our technology, deep 
underwriting capabilities and ability to create customized solutions, we have built the leading brand in 
second-look, point-of-sale financing. We are proud to be an extension of some of the most well-known 
brands in the marketplace across the furniture, home improvement, big box retail, ecommerce, home 
security, home fitness, elective medical and consumer electronics segments. In 2019, our differentiated 
capabilities led to several meaningful client additions as well as increased market share with existing 
merchant partners. As a result, we added almost 300,000 new consumer accounts and grew receivables by 
over 50%. Our ongoing investment in technology, which enables a streamlined point of sale experience 
and the ability to manage thousands of merchants and consumer offer structures, differentiates us in the 
marketplace. This investment has positioned us well for ongoing success. 

Auto Finance 

Our auto finance subsidiary, CAR Financial, continued its trend of steady performance in 2019. The CAR 
platform and its dedicated team of professionals has been a valuable asset for our company since we 
acquired it in 2005. In 2019, we added three new markets to our service area and look to continue our 

prudent growth of this business in 2020 with more market additions and strengthening of existing dealer 
relationships. 

Our Team 

As shareholders, you should know that the primary reason we are able to achieve such success is due to 
the quality of the team that is in place in your company. As we were rebuilding our business coming out 
of the Great Recession, we were careful to retain the talent that would enable us to once again scale our 
business. We have augmented that talent by hiring from outside of our organization to meet our growing 
needs and focusing on adding team members that will challenge our historical way of doing things. And 
we have not compromised on ensuring these new team members fit our culture. This is why we constantly 
hear from our team members that “Atlanticus feels like family”. This combination of experience and 
focus on continual improvement through challenging the status quo has established us as an industry 
leader and well positioned us to execute on our plans for 2020 and beyond. 

COVID-19 and Current Market Outlook 

As we write, the world around us is changing rapidly. The unexpected onset of COVID-19 and the 
resulting health and economic hardships are growing every day. While COVID-19 has and will create 
many unique challenges, you should know that our years of experience managing through many of the 
same issues have us prepared to meet these challenges. Whether it be recessions (2001 and 2008), 
liquidity challenges, global capital markets disruptions (Russian debt crisis), equity market bubbles, 
natural disasters (hurricanes, floods and wildfires), government shutdowns or horrific acts of terrorism, 
we have managed through them all. We have been here before. 

Our immediate priority is the health and well-being of our team members. Our investment in technology 
has allowed us to quickly enable our team members, including our call center representatives and 
collection agents around the globe, to work remotely. This not only created appropriate social distancing 
and a safer work environment but allowed our operations to continue to function with minimal disruption. 

Our customers will need us now more than ever. It is well documented that the customer base we serve, 
middle class America, has limited savings and little to no access to emergency funds. This is the 
fundamental reason that our product is of such great value to our customers. Today we enable almost 1.5 
million Americans to fill the gaps in their financial lives by providing access to credit when needed. Over 
75% of purchases on general-purpose cards issued through our platform are for day-to-day necessities. 
Our thousands of merchant partners, ranging from Home Depot and Wayfair to local HVAC contractors, 
need us to facilitate transactions with their millions of customers. Our hundreds of auto dealer partners 
rely on us to provide a funding source for their businesses. We are there for them every day. Like we have 
done in prior periods of economic hardship, we work with our customers to help them through short 
periods of disruption. This is good for our customer, and it is good for our shareholders. The value we 
bring to our customers is high-lighted during times of economic hardship. We have seen how our 
customers value our product through periods of uncertainty, and we have seen how quickly they rebound. 
Based on this, we continue to make credit available where appropriate, having enabled over $100 million 
in credit since the beginning of the pandemic, and tighten in areas where we view the risks to outweigh 
the returns. This is when our over 20 years of operating history serves us best. 

Following asset level profitability, access to capital is the second most important variable in the success 
of our business. In 2019, we executed over $400 million in longer term securitizations to support our 
general-purpose credit card business. To strengthen our balance sheet, we secured a $101 million 
preferred equity commitment and converted $40 million of indebtedness to preferred equity. These 

activities bolstered our existing funding relationships and positioned us for growth in 2020. This capital 
planning will also benefit us as we head into a period of economic uncertainty. With substantial capital 
available and a disciplined approach to underwriting, we are confident in our ability to meet the needs of 
our customers and weather whatever storms that lie ahead.  

Alignment 

Finally, let us remind you that we are invested alongside you. The founders, Directors and management 
team still own over 56% of Atlanticus’ common stock. Our ownership keeps us focused on, in order of 
priority, profitability, capital availability, then growth. While 2019 was a great period for each of these 
variables, 2020 may be much different. As in the past, our focus on these priorities and our 23 years of 
operating experience will guide our decisions around underwriting, investment and capital allocation. 

 We thank you for your support and wish you all the best in 2020. 

Sincerely, 

David G. Hanna 
Chairman and Chief Executive Officer 

Jeffrey A. Howard 
President 

 
 
 
 
 
 
 
SECURITIES AND EXCHANGE COMMISSION 
WASHINGTON, D.C. 20549 

FORM 10-K 

Annual Report for the year ended December 31, 2019 

of 

ATLANTICUS HOLDINGS CORPORATION 

a Georgia Corporation 
IRS Employer Identification No. 58-2336689 
SEC File Number 0-53717 

Five Concourse Parkway, Suite 300 
Atlanta, Georgia 30328 
(770) 828-2000 

Atlanticus’ common stock, no par value per share, is registered pursuant to Section 12(b) of the Securities 

Exchange Act of 1934 (the “Act”) and trades on the NASDAQ Global Select Market under the ticker symbol "ATLC". 

Atlanticus is not a well-known seasoned issuer, as defined in Rule 405 of the Securities Act of 1933. 

Atlanticus (1) is required to file reports pursuant to Section 13 of the Act, (2) has filed all reports required to be 
filed by Section 13 of the Act during the preceding 12 months and (3) has been subject to such filing requirements for the 
past 90 days. 

Atlanticus has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 

of Regulation S-T during the preceding 12 months. 

Atlanticus is a smaller reporting company and is not a shell company or an emerging growth company. 

The aggregate market value of Atlanticus’ common stock (based upon the closing sales price quoted on the 
NASDAQ Global Select Market) held by non-affiliates as of June 30, 2019 was $21.7 million. (For this purpose, directors, 
officers and 10% shareholders have been assumed to be affiliates, and we also have included 1,459,233 loaned shares at 
June 30, 2019.) 

As of March 20, 2020, 15,919,360 shares of common stock, no par value, of Atlanticus were outstanding, 

including 1,459,233 loaned shares to be returned. 

DOCUMENTS INCORPORATED BY REFERENCE 

Portions of Atlanticus' Proxy Statement for its 2020 Annual Meeting of Shareholders are incorporated by reference 

into Part III. 

 
 
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
 
Table of Contents 

PART I 

1
Item 1.  Business ............................................................................................................................................................ 
Item 1A.  Risk Factors ....................................................................................................................................................... 
7
Item 1B.  Unresolved Staff Comments .............................................................................................................................  17
Properties...........................................................................................................................................................  17
Item 2. 
Item 3.  Legal Proceedings .............................................................................................................................................  17
Item 4.  Mine Safety Disclosure .....................................................................................................................................  17

Page

PART II 

Item 5.  Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities ...........................................................................................................................................................  18
Item 6. 
Selected Financial Data .....................................................................................................................................  18
Item 7.  Management's Discussion and Analysis of Financial Condition and Results of Operations .............................  19
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk  ..........................................................................  33
Item 8. 
Financial Statements and Supplementary Data .................................................................................................  33
Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure ............................  33
Item 9A.  Controls and Procedures ....................................................................................................................................  34
Item 9B.  Other Information ..............................................................................................................................................  34

PART III 

Item 10  Directors, Executive Officers and Corporate Governance ................................................................................  35
Item 11.  Executive Compensation ...................................................................................................................................  35
Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters ..........  35
Item 13.  Certain Relationships and Related Transactions, and Director Independence ...................................................  35
Item 14.  Principal Accountant Fees and Services ............................................................................................................  35

PART IV 

Item 15.  Exhibits and Financial Statement Schedules .....................................................................................................  36
Item 16.  Form 10-K Summary ........................................................................................................................................  39

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In this Report, except as the context suggests otherwise, the words “Company,” “Atlanticus Holdings Corporation,” “Atlanticus,” 
“we,” “our,” “ours” and “us” refer to Atlanticus Holdings Corporation and its subsidiaries and predecessors. Atlanticus owns 
Aspire®, Emerge®, Fortiva®, Imagine®, Salute®, Tribute® and other trademarks and service marks in the United States (“U.S.”) 
and the United Kingdom (“U.K.”). 

Cautionary Notice Regarding Forward-Looking Statements  

We make forward-looking statements in this Report and in other materials we file with the Securities and Exchange 

Commission (“SEC”) or otherwise make public. In this Report, both Item 1, “Business,” and Item 7, “Management’s Discussion 
and Analysis of Financial Condition and Results of Operations,” contain forward-looking statements. In addition, our senior 
management might make forward-looking statements to analysts, investors, the media and others. Statements with respect to 
expected revenue; income; receivables; income ratios; net interest margins; long-term shareholder returns; acquisitions of 
financial assets and other growth opportunities; divestitures and discontinuations of businesses; loss exposure and loss provisions; 
delinquency and charge-off rates; changes in collection programs and practices; changes in the credit quality and fair value of our 
credit card loans, interest and fees receivable and the fair value of their underlying structured financing facilities; the impact of 
actions by the Federal Deposit Insurance Corporation (“FDIC”), Federal Reserve Board, Federal Trade Commission (“FTC”), 
Consumer Financial Protection Bureau (“CFPB”) and other regulators on both us, banks that issue credit cards and other credit 
products on our behalf, and merchants that participate in our point-of-sale finance operations; account growth; the performance of 
investments that we have made; operating expenses; the impact of bankruptcy law changes; marketing plans and expenses; the 
performance of our Auto Finance segment; the impact of our credit card receivables on our financial performance; the sufficiency 
of available capital; future interest costs; sources of funding operations and acquisitions; growth and profitability of our point-of-
sale finance operations; our ability to raise funds or renew financing facilities; share repurchases or issuances; debt retirement; the 
results associated with our equity-method investee; our servicing income levels; gains and losses from investments in securities; 
experimentation with new products and other statements of our plans, beliefs or expectations are forward-looking statements. 
These and other statements using words such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “plan,” “project,” “target,” 
“can,” “could,” “may,” “should,” “will,” “would” and similar expressions also are forward-looking statements. Each forward-
looking statement speaks only as of the date of the particular statement. The forward-looking statements we make are not 
guarantees of future performance, and we have based these statements on our assumptions and analyses in light of our experience 
and perception of historical trends, current conditions, expected future developments and other factors we believe are appropriate 
in the circumstances. Forward-looking statements by their nature involve substantial risks and uncertainties that could 
significantly affect expected results, and actual future results could differ materially from those described in such statements. 
Management cautions against putting undue reliance on forward-looking statements or projecting any future results based on such 
statements or present or historical earnings levels. 

Although it is not possible to identify all factors, we continue to face many risks and uncertainties. Among the factors 

that could cause actual future results to differ materially from our expectations are the risks and uncertainties described under 
“Risk Factors” set forth in Part I, Item 1A, and the risk factors and other cautionary statements in other documents we file with 
the SEC, including the following: 

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the availability of adequate financing to support growth; 
the extent to which federal, state, local and foreign governmental regulation of our various business lines and the products 
we service for others limits or prohibits the operation of our businesses; 
current and future litigation and regulatory proceedings against us; 
the effect of adverse economic conditions on our revenues, loss rates and cash flows; 
competition from various sources providing similar financial products, or other alternative sources of credit, to consumers; 
the adequacy of our allowances for uncollectible loans, interest and fees receivable and estimates of loan losses used 
within our risk management and analyses; 
the possible impairment of assets; 
the duration and magnitude of the impact the novel coronavirus, or COVID-19 ("COVID-19"), could have on credit usage 
and payments; 
our ability to manage costs in line with the expansion or contraction of our various business lines; 
our relationship with (i) the merchants that participate in point-of-sale finance operations and (ii) the banks that 
issue credit cards and provide certain other credit products utilizing our technology platform and related services; and 
theft and employee errors. 

Most of these factors are beyond our ability to predict or control. Any of these factors, or a combination of these factors, 

could materially affect our future financial condition or results of operations and the ultimate accuracy of our forward-looking 
statements. There also are other factors that we may not describe (because we currently do not perceive them to be material) that 
could cause actual results to differ materially from our expectations. 

We expressly disclaim any obligation to update or revise any forward-looking statements, whether as a result of new 

information, future events or otherwise, except as required by law.  

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ITEM 1. 

BUSINESS 

PART I 

This Report contains information that we obtained from industry and general publications and research, surveys and 
studies conducted by third parties.  This information involves many assumptions and limitations, and you are cautioned not to 
give undue weight to any of this data.  We have obtained this information from sources that we believe are reliable.  However, we 
have not independently verified market or industry data from third party sources. 

General  

A general discussion of our business follows. For additional information about our business, please visit our website at 
www.Atlanticus.com. Information contained on or available through our website is not incorporated by reference in this Report. 

We are a Georgia corporation formed in 2009, as successor to an entity that commenced operations in 1996. We utilize 

proprietary analytics and a flexible technology platform to enable financial institutions to provide various credit and related 
financial services and products to or associated with the financially underserved consumer credit market. According to data 
published by Experian, 41% of Americans had FICO® scores of less than 700 as of the second quarter of 2019, which represents 
a population in excess of 90 million consumers. A recent survey conducted by Charles Schwab further found that 59% of 
Americans lived "paycheck to paycheck" and only 38% of people have an emergency fund.These consumers often have short-
term, immediate credit needs that are often not effectively met by traditional financial institutions.  By facilitating fairly priced 
consumer credit alternatives with value added features and benefits specifically curated for the unique needs of this financially 
underserved consumer, we endeavor to empower consumers on a path to improved financial well-being. 

Currently, within our Credit and Other Investments segment, we are applying the experiences gained and infrastructure 

built from servicing over $26 billion in consumer loans over our 23-year operating history to support lenders who originate a 
range of consumer loan products. These products include retail credit and credit cards originated by lenders through multiple 
channels, including retail point-of-sale, direct mail solicitation, and partnerships with third parties. In the point-of-sale channel, 
we partner with retailers and service providers in various industries across the U.S. to allow them to provide credit to their 
customers for the purchase of a variety of goods and services including consumer electronics, furniture, elective medical 
procedures, healthcare, educational services and home-improvements. The services of our lending partners are often extended to 
consumers who may not have access to traditional financing options. We specialize in supporting this “second-look” credit 
service. Our flexible technology platform allows our lending partners to integrate our paperless process and instant decision-
making platform with the technology infrastructure of participating retailers and service providers. Additionally, we support 
lenders who market general purpose credit cards directly to consumers through additional channels, which enables them to reach 
consumers through a diverse origination platform that includes retail point-of-sale, direct mail and digital marketing solicitation 
and partnerships with third parties. Our technology platform and proprietary analytics enable lenders to make instant credit 
decisions utilizing hundreds of inputs from multiple sources and thereby offer credit to consumers overlooked by traditional 
providers of financing. By supporting a range of products through a multitude of channels, we enable lenders to provide the right 
type of credit, whenever and wherever the consumer has a need. 

In most cases, we invest in the receivables originated by lenders who utilize our technology platform and other related 

services. From time to time, we also purchase receivables portfolios from third parties.  In this report, "receivables" or "loans" 
typically refer to receivables we have purchased from our lending partners or from third parties. 

Using our infrastructure and technology platform, we also provide loan servicing, including risk management and 

customer service outsourcing, for third parties. Also through our Credit and Other Investments segment, we engage in testing 
and limited investment in consumer finance technology platforms as we seek to capitalize on our expertise and infrastructure. 

Additionally, we report within our Credit and Other Investments segment: (1) the income earned from an investment in 
an equity-method investee that holds credit card receivables for which we are the servicer; and (2) gains or losses associated with 
investments previously made in consumer finance technology platforms. These include investments in companies engaged in 
mobile technologies, marketplace lending and other financial technologies. These investments are carried at the lower of cost or 
market valuation. None of these companies are publicly-traded and there are no material pending liquidity events. 

The recurring cash flows we receive within our Credit and Other Investments segment principally include those 

associated with (1) point-of-sale and direct-to-consumer receivables, (2) servicing compensation and (3) credit card receivables 
portfolios that are unencumbered or where we own a portion of the underlying structured financing facility. 

We believe that our point-of-sale and direct-to-consumer receivables are generating, and will continue to generate, 

attractive returns on assets, thereby facilitating debt financing under terms and conditions (including advance rates and pricing) 
that will support attractive returns on equity, and we continue to pursue growth in this area. 

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Within our Auto Finance segment, our CAR subsidiary operations principally purchase and/or service loans secured by 
automobiles from or for, and also provide floor plan financing for, a pre-qualified network of independent automotive dealers and 
automotive finance companies in the buy-here, pay-here, used car business. We purchase auto loans at a discount and with dealer 
retentions or holdbacks that provide risk protection. Also within our Auto Finance segment, we are providing certain installment 
lending products in addition to our traditional loans secured by automobiles. 

We are investing in our infrastructure in order to expand point-of-sale and direct-to-consumer finance and credit 
solutions and new product offerings, which we believe will allow for long-term shareholder returns. Subject to the availability of 
capital at attractive terms and pricing, we plan to continue to evaluate and pursue a variety of activities, including:  (1) 
investments in additional financial assets associated with point-of-sale and direct-to-consumer finance and credit activities as 
well as the acquisition of interests in receivables portfolios; (2) investments in other assets or businesses that are not necessarily 
financial services assets or businesses and (3) the repurchase of our convertible senior notes and other debt and our outstanding 
common stock. 

Credit and Other Investments Segment. 

Our Credit and Other Investments segment includes our activities relating to our servicing of and our investments in 

receivables from point-of-sale, direct-to-consumer personal finance and credit card operations, our various credit card receivables 
portfolios, as well as other product testing and investments that generally utilize much of the same infrastructure. The types of 
revenues we earn from our investments in receivables portfolios and services primarily include finance charges, fees and the 
accretion of merchant fees associated with the point-of-sale receivables or annual fees on our direct-to-consumer receivables. 

As previously discussed, we support lenders who originate a range of consumer loan products over multiple channels. 

Through our point-of-sale operations, we leverage our flexible technology platform that allows retail partners and service 
providers to offer loan options to their customers who may have been declined by a primary lender. The same proprietary 
analytics and infrastructure also allows lenders to offer general purpose loan products directly to consumers with our direct-to-
consumer products. We help lenders reach these consumers through a diverse origination platform that includes direct mail, 
digital marketing and partnerships, and we are currently expanding our acquisitions of new receivables associated with both our 
point-of-sale and direct-to-consumer credit card accounts. 

Our credit and other operations are heavily regulated, which may cause us to change how we conduct our operations 
either in response to regulation or in keeping with our goal of leading the industry in adherence to consumer-friendly practices. 
We have made meaningful changes to our practices over the past several years, and because our account management practices 
are evolutionary and dynamic, it is possible that we may make further changes to these practices, some of which may produce 
positive, and others of which may produce adverse, effects on our operating results and financial position. Customers at the lower 
end of the credit score range intrinsically have higher loss rates than do customers at the higher end of the credit score range. As a 
result, we price our products to reflect this higher loss rate. As such, our products are subject to greater regulatory scrutiny than 
the products of prime only lenders who are able to price their credit products at much lower levels than we can. See “Consumer 
and Debtor Protection Laws and Regulations—Credit and Other Investments Segment” and Item 1A, “Risk Factors.” 

Auto Finance Segment. The operations of our Auto Finance segment are conducted through our CAR platform, which 
we acquired in April 2005. CAR primarily purchases and/or services loans secured by automobiles from or for, and also provides 
floor-plan financing for, a pre-qualified network of independent automotive dealers and automotive finance companies in the buy-
here, pay-here used car business.  We have expanded these operations to also include certain installment lending products in 
addition to our traditional loans secured by automobiles both in the U.S. and U.S. territories.  

Through our CAR operations, we generate revenues on purchased loans through interest earned on the face value of the 
installment agreements combined with the accretion of discounts on loans purchased. We generally earn discount income over the 
life of the applicable loan. Additionally, we generate revenues from servicing loans on behalf of dealers for a portion of actual 
collections and by providing back-up servicing for similar quality assets owned by unrelated third parties. We offer a number of 
other products to our network of buy-here, pay-here dealers (including our floor-plan financing offering), but the majority of our 
activities are represented by our purchases of auto loans at discounts and our servicing of auto loans for a fee. As of December 31, 
2019, our CAR operations served more than 600 dealers in 35 states, the District of Columbia and two U.S. territories. These 
operations continue to perform well (achieving consistent profitability and generating positive cash flows and growth). 

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How Do We Manage the Receivables and Mitigate Our Risks?  

Credit and Other Investments Segment. We manage our investments in receivables using credit scoring, credit file data 
and our proprietary risk evaluation systems developed and refined over our 23-year operating history. These strategies include the 
management of transaction authorizations, account renewals, credit line modifications and collection programs. We use an 
adaptive control system to translate our strategies into account management processes. The system enables us to develop and test 
multiple strategies simultaneously, which allows us to continually refine our account management activities. We have 
incorporated our proprietary risk scores into the control system, in addition to standard credit behavior scores used widely in the 
industry, in order to segment, evaluate and manage the receivables. We believe that by combining external credit file data along 
with historical and current customer activity, we are able to better predict the true risk associated with current and delinquent 
receivables. 

For our point-of-sale and direct-to-consumer finance activities as well as the accounts that are open to purchases, we 

generally assist our lending partners with managing credit lines to reward financially underserved customers who are performing 
well and to mitigate losses from delinquent customer segments. We also assist our lending partners with employing strategies to 
reduce otherwise open credit lines for customers demonstrating indicators of increased credit or bankruptcy risk. Data relating to 
account performance are captured and loaded into our proprietary database for ongoing analysis. We adjust account management 
strategies as necessary, based on the results of such analyses. Additionally, we use industry-standard fraud detection software to 
manage the portfolio. We route accounts to manual work queues and suspend charging privileges if the transaction-based fraud 
models indicate a probability of fraudulent use. 

Auto Finance Segment. Our CAR operations manage credit quality and loss mitigation at the dealer portfolio level 

through the implementation of dealer-specific loss reserve accounts. In most instances, the reserve accounts are cross-
collateralized across all accounts presented by any single dealer. CAR monitors performance at the dealer portfolio level (by 
product type) to adjust pricing or the reserve account or to determine whether to terminate future account purchases from such 
dealer. 

CAR provides dealers with specific purchase guidelines based upon each product offering and delegates approval 

authority to assist in the monitoring of transactions during the loan acquisition process. Dealers are subject to specific approval 
criteria, and individual accounts typically are verified for accuracy before, during and after the acquisition process. Dealer 
portfolios across the business segment are monitored and compared against expected collections and peer dealer performance. 
Monitoring of dealer pool vintages, delinquencies and loss ratios helps determine past performance and expected future results, 
which are used to adjust pricing and reserve requirements. Our CAR operations also manage risk through diversifying their 
receivables among multiple dealers. 

How Do We Collect?  

Credit and Other Investments Segment. The goal of the collections process is to collect as much of the account balance 

that is owed in the most cost-effective and customer-friendly manner possible. To this end, we employ the traditional cross-
section of letters and telephone calls to encourage payment. We also sometimes offer flexibility with respect to the application of 
payments in order to encourage larger or prompter payments. For instance, in certain cases collectors may vary the general 
payment application priority (i.e., of applying payments first to finance charges, then to fees, and then to principal) by agreeing to 
apply payments first to principal and then to finance charges and fees or by agreeing to provide payments or credits of finance 
charges and principal to induce or in exchange for an appropriate payment. Application of payments in this manner also permits 
collectors to assess real time the degree to which payments over the life of an account have covered the principal credit extensions 
on that account. This allows collectors to readily identify the potential economic loss associated with the charge off of a particular 
receivable (i.e., the excess of principal purchases and cash advances funded over payments received throughout the life of the 
account). The selection of collection techniques, including, for example, the order in which payments are applied or the provision 
of payments or credits to induce or in exchange for a payment, impacts the statistical performance of the portfolios that we present 
under “Credit and Other Investments Segment” within Item 7, “Management’s Discussion and Analysis of Financial Condition 
and Results of Operations.” 

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Collectors employ various and evolving tools when collecting on our receivables, and they routinely test and evaluate 

new tools in their effort toward improving our collections with a greater degree of efficiency and service. These tools include 
programs under which the contractual interest associated with a receivable may be reduced or eliminated, or a certain amount of 
accrued fees is waived, provided a minimum number or amount of payments have been made. In some instances, collectors may 
agree to match the payment on a receivable, for example, with commensurate payments or reductions of finance charges or 
waivers of fees. In other situations, collectors may actually settle and adjust finance charges and fees on a receivable, for example, 
based on a commitment and follow through on a commitment to pay certain portions of the balances owed. Collectors may also 
decrease minimum payments owed under certain collection programs. Additionally, we employ re-aging techniques as discussed 
below. Moreover, we voluntarily participate in the Consumer Credit Counseling Service (“CCCS”) program by waiving a certain 
percentage of a receivable that is considered our “fair share” under the CCCS program. All of our programs are utilized based on 
the degree of economic success and customer service they achieve. 

We regularly monitor and adapt collection strategies, techniques, technology and training to optimize our efforts to 

reduce delinquencies and charge offs. We use our operations systems to develop these proprietary collection strategies and 
techniques, and we analyze the output from these systems to identify the strategies and techniques that we believe are most likely 
to result in curing a delinquent receivable in the most cost-effective manner, rather than treating all delinquent receivables the 
same based on the mere passage of time. 

As in all aspects of our risk management strategies, we compare the results of each of the above strategies with other 
collection strategies and devote resources to those strategies that yield the best results. Results are measured based on, among 
other things, delinquency rates, expected losses and costs to collect. Existing strategies are then adjusted based on these results. 
We believe that routinely testing, measuring and adjusting collection strategies results in lower bad debt losses and operating 
expenses. 

Interest and fees for most credit products we service are discontinued when loans, interest and fees receivable become 

contractually 90 or more days past due and we charge off loans, interest and fees receivable when they become contractually more 
than 180 days past due. For all of our products, we charge off receivables within 30 days of notification and confirmation of 
bankruptcy or death of the obligor. However, in some cases of death, we do not charge off receivables if there is a surviving, 
contractually liable individual or an estate large enough to pay the debt in full. 

Our determination of whether an account is contractually past due is relevant to our delinquency and charge-off data 

provided under the “Credit and Other Investments Segment” caption within Item 7, “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations.” Various factors are relevant in analyzing whether an account is contractually past 
due (e.g., whether an account has not satisfied its minimum payment due requirement), which for us is the trigger for moving 
receivables through our various delinquency stages and ultimately to charge-off status. For our point-of-sale and direct-to-
consumer finance accounts, we consider an account to be delinquent if the customer has not made any required payment as of the 
payment due date. For credit card accounts, we consider a cardholder’s receivable to be delinquent if the cardholder has failed to 
pay a minimum amount, computed as the greater of a stated minimum payment or a fixed percentage of the statement balance (for 
example 3% to 10% of the outstanding balance in some cases or in other cases 1% of the outstanding balance plus any finance 
charges and late fees billed in the current cycle). 

Additionally, we may re-age accounts that meet our qualifications for re-aging. Re-aging involves changing the 
delinquency status of an account. It is our policy to work cooperatively with customers demonstrating a willingness and ability to 
repay their indebtedness and who satisfy other criteria, but are unable to pay the entire past due amount. Generally, to qualify for 
re-aging, an account must have been opened for at least nine months and may not be re-aged more than once in a twelve-month 
period or twice in a five-year period. In addition, an account on a workout program may qualify for one additional re-age in a five-
year period. The customer also must have made three consecutive minimum monthly payments or the equivalent cumulative 
amount in the last three billing cycles. If a re-aged account subsequently experiences payment defaults, it will again become 
contractually delinquent and will be charged off according to our regular charge-off policy. The practice of re-aging an account 
may affect delinquencies and charge offs, potentially delaying or reducing such delinquencies and charge offs; however, this 
impact generally changes such delinquencies and charge offs by less than 10% and 5%, respectively. 

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As discussed above, typically, once an account is 90 days or more past due, the account is placed on a non-accrual 

status. Placement on a non-accrual status results in the use of programs under which the contractual interest associated with a 
receivable may be reduced or eliminated, or a certain amount of accrued fees is waived, provided a minimum number or amount 
of payments have been made. Following this adjustment, if a customer demonstrates a willingness and ability to resume making 
monthly payments and meets the additional criteria discussed above, we will re-age the customer’s account. When we re-age an 
account, we adjust the status of the account to bring a delinquent account current, but generally do not make any further 
modifications to the payment terms or amount owed. Thus we do not recognize an impairment or write-down solely due to the re-
aging process. Once an account is placed on a non-accrual status, it is closed for further purchases. We believe that re-ages help 
customers to manage difficult repayment periods, return to good standing and avoid further deterioration to their credit scores. 
Accounts that are placed on a non-accrual status and thereafter make at least one payment qualify as troubled debt restructurings 
(“TDRs”). See Note 2, “Significant Accounting Policies and Consolidated Financial Statement Components-Loans, Interest and 
Fees Receivable-Troubled Debt Restructurings” to our consolidated financial statements included herein for further discussion of 
TDRs. 

Auto Finance Segment. Accounts that CAR purchases from approved dealers initially are collected by the originating 

branch or service center location using a combination of traditional collection practices. The collection process includes 
contacting the customer by phone or mail, skip tracing and using starter interrupt devices to minimize delinquencies. Uncollectible 
accounts in our CAR operation generally are returned to the dealer under an agreement with the dealer to charge the balance on 
the account against the dealer’s reserve account. We generally do not repossess autos in our CAR operation as a result of the 
agreements that we have with the dealers unless there are insufficient dealer reserves to offset the loss or if a dealer instructs us to 
do so. 

Consumer and Debtor Protection Laws and Regulations  

Credit and Other Investments Segment. Our U.S. business is regulated directly and indirectly under various federal and 

state consumer protection, collection and other laws, rules and regulations, including the federal Credit Card Accountability 
Responsibility and Disclosure Act of 2009 (the “CARD Act”), the federal Dodd-Frank Wall Street Reform and Consumer 
Protection Act (“Dodd-Frank”), the federal Truth In Lending Act (“TILA”), the federal Equal Credit Opportunity Act, the federal 
Fair Credit Reporting Act, the federal Fair Debt Collection Practices Act, the Federal Trade Commission (“FTC”) Act, the federal 
Gramm-Leach-Bliley Act and the federal Telemarketing and Consumer Fraud and Abuse Prevention Act. These laws, rules and 
regulations, among other things, impose disclosure requirements when consumer products are advertised, when an account is 
opened, when monthly billing statements are sent and when consumer obligations are collected. In addition, various statutes limit 
the liability of consumers for unauthorized use, prohibit discriminatory practices in consumer transactions, impose limitations on 
the types of charges that may be assessed and restrict the use of consumer credit reports and other account-related information. 
Many of our lending partners' products are designed for customers at the lower end of the credit score range. These products are 
priced to reflect the higher credit risk of these customers. Because of the inherently greater credit risks of these customers and the 
resulting higher interest and fees, we and our lending partners are subject to significant regulatory scrutiny. If regulators, including 
the FDIC (which regulates bank lenders), the CFPB and the FTC, object to the terms of these products, or to the marketing or 
collection practices used, we and our lending partners could be required to modify or discontinue certain products or practices. 

Auto Finance Segment. This segment is regulated directly and indirectly under various federal and state consumer 

protection and other laws, rules and regulations, including the federal TILA, the federal Equal Credit Opportunity Act, the federal 
Fair Credit Reporting Act, the federal Fair Debt Collection Practices Act, Dodd-Frank, the federal Gramm-Leach-Bliley Act and 
the federal Telemarketing and Consumer Fraud and Abuse Prevention Act. In addition, various state statutes limit the interest 
rates and fees that may be charged, limit the types of interest computations (e.g., interest bearing or pre-computed) and refunding 
processes, prohibit discriminatory practices in extending credit, impose limitations on fees and other ancillary products and 
restrict the use of consumer credit reports and other account-related information. Many of the states in which this segment 
operates have various licensing requirements and impose certain financial or other conditions in connection with these licensing 
requirements. 

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Privacy and Data Security Laws and Regulations. We are required to manage, use, and store large amounts of 
personally identifiable information, principally the confidential personal and financial data of our lending partners’ customers, in 
the course of our business. We depend on our IT networks and systems, and those of third parties, to process, store, and transmit 
that information. In the past, financial service companies have been targeted for sophisticated cyber attacks. A security breach 
involving our files and infrastructure could lead to unauthorized disclosure of confidential information. We take numerous 
measures to ensure the security of our hardware and software systems as well as customer information. 

We are subject to various U.S. federal and state laws and regulations designed to protect confidential personal and 
financial data. For example, we must comply with guidelines under the Gramm-Leach-Bliley Act that require each financial 
institution to develop, implement and maintain a written, comprehensive information security program containing safeguards that 
are appropriate to the financial institution’s size and complexity, the nature and scope of the financial institution’s activities and 
the sensitivity of any customer information at issue. Additionally, various federal banking regulatory agencies, and all 50 states, 
the District of Columbia, Puerto Rico and the Virgin Islands, have enacted data security regulations and laws requiring customer 
notification in the event of a security breach. 

Competition  

Credit and Other Investments Segment. We face substantial competition from financial service companies, the intensity 

of which varies depending upon economic and liquidity cycles. Our financial performance is, in part, a function of the 
performance of our investments in receivables and the aggregate outstanding amount of such receivables.  The point-of-sale and 
direct-to-consumer finance activities of our lending partners compete with national, regional and local bankcard and consumer 
credit issuers, other general-purpose credit card issuers and retail credit card and merchant credit issuers. Many of these 
competitors are substantially larger than we are, have significantly greater financial resources than we do and have significantly 
lower costs of funds than we have. 

Auto Finance Segment. Competition within the auto finance sector is widespread and fragmented. Our auto finance 
operations target automobile dealers that oftentimes are not able to access indirect lending from major financial institutions or 
captive finance companies. We compete mainly with a handful of national and regional companies focused on this credit segment 
(e.g., Credit Acceptance Corporation, Westlake Financial, Mid-Atlantic Finance, Santander Consumer USA, Western Funding 
Inc., U.S. Auto Credit, and United Acceptance) and a large number of smaller, regional private companies with a narrow 
geographic focus. Individual dealers with access to capital may also compete in this segment through the purchase of receivables 
from peer dealers in their markets. 

Employees  

As of December 31, 2019, we had 319 employees, including 5 part-time employees, all of whom are principally 

employed within the U.S. We consider our relations with our employees to be good. None of our employees are covered by a 
collective-bargaining agreement, and we have never experienced any organized work stoppage, strike or labor dispute. 

Trademarks, Trade Names and Service Marks  

We have registered and continue to register, when appropriate, various trademarks, trade names and service marks used 
in connection with our businesses and for private-label marketing of certain of our products. We consider these trademarks, trade 
names and service marks to be readily identifiable with, and valuable to, our business. This Annual Report on Form 10-K also 
contains trade names and trademarks of other companies that are the property of their respective owners. 

Additional Information  

We are headquartered in Atlanta, Georgia, and our principal executive offices are located at Five Concourse Parkway, 

Suite 300, Atlanta, Georgia 30328. Our headquarters telephone number is (770) 828-2000, and our website is 
www.Atlanticus.com. We make available free of charge on our website certain of our recent SEC filings, including our annual 
reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, proxy statements and amendments to those 
filings as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC.  These reports are 
also available on the SEC's website at http://www.sec.gov. 

Certain corporate governance materials, including our Board of Directors committee charters and our Code of Business 

Conduct and Ethics, are posted on our website under the heading “For Investors.” From time to time, the corporate governance 
materials on our website may be updated as necessary to comply with rules issued by the SEC or NASDAQ, or as desirable to 
further the continued effective and efficient governance of our company. 

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ITEM 1A. 

RISK FACTORS 

An investment in our common stock or other securities involves a number of risks. You should carefully consider each 

of the risks described below before deciding to invest in our common stock or other securities. If any of the following risks 
develops into actual events, our business, financial condition or results of operations could be negatively affected, the market price 
of our common stock or other securities could decline and you may lose all or part of your investment. 

Investors should be particularly cautious regarding investments in our common stock or other securities at the present 
time in light of uncertainties as to the profitability of our business model going forward and our inability to achieve consistent 
earnings from our operations in recent years. 

Our Cash Flows and Net Income Are Dependent Upon Payments from Our Investments in Receivables 

The collectibility of our investments in receivables is a function of many factors including the criteria used to select who 

is issued credit, the pricing of the credit products, the lengths of the relationships, general economic conditions, the rate at which 
consumers repay their accounts or become delinquent, and the rate at which consumers borrow funds.  Deterioration in these 
factors would adversely impact our business.  In addition, to the extent we have over-estimated collectibility, in all likelihood we 
have over-estimated our financial performance. Some of these concerns are discussed more fully below. 

Our portfolio of receivables is not diversified and primarily originates from consumers whose creditworthiness is 

considered sub-prime. Historically, we have invested in receivables in one of two ways—we have either (i) invested in 
receivables originated by lenders who utilize our services or (ii) invested in or purchased pools of receivables from other issuers. 
In either case, substantially all of our receivables are from financially underserved borrowers—borrowers represented by credit 
risks that regulators classify as “sub-prime.” Our reliance on sub-prime receivables has negatively impacted and may in the future 
negatively impact, our performance. Our past losses may have been mitigated had our portfolios consisted of higher-grade 
receivables in addition to our sub-prime receivables. 

Economic slowdowns increase our credit losses. During periods of economic slowdown or recession, we experience an 
increase in rates of delinquencies and frequency and severity of credit losses. Our actual rates of delinquencies and frequency and 
severity of credit losses may be comparatively higher during periods of economic slowdown or recession than those experienced 
by more traditional providers of consumer credit because of our focus on the financially underserved consumer market, which 
may be disproportionately impacted. 

Because a significant portion of our reported income is based on management’s estimates of the future performance 
of receivables, differences between actual and expected performance of the receivables may cause fluctuations in net income. 
Significant portions of our reported income (or losses) are based on management’s estimates of cash flows we expect to receive 
on receivables, particularly for such assets that we report based on fair value. The expected cash flows are based on management’s 
estimates of interest rates, default rates, payment rates, cardholder purchases, servicing costs, and discount rates. These estimates 
are based on a variety of factors, many of which are not within our control. Substantial differences between actual and expected 
performance of the receivables will occur and cause fluctuations in our net income. For instance, higher than expected rates of 
delinquencies and losses could cause our net income to be lower than expected. Similarly, levels of loss and delinquency can 
result in our being required to repay lenders earlier than expected, thereby reducing funds available to us for future growth.  

Due to our relative lack of historical experience with Internet consumers, we may not be able to evaluate their 

creditworthiness. We have less historical experience with respect to the credit risk and performance of receivables owed by 
consumers acquired over the Internet and other digital channels. As a result, we may not be able to evaluate successfully the 
creditworthiness of these potential consumers. Therefore, we may encounter difficulties managing the expected delinquencies and 
losses. 

We Are Substantially Dependent Upon Borrowed Funds to Fund Receivables We Purchase 

We finance receivables that we acquire in large part through financing facilities. All of our financing facilities are of 
finite duration (and ultimately will need to be extended or replaced) and contain financial covenants and other conditions that 
must be fulfilled in order for funding to be available. Moreover, some of our facilities currently are in amortization stages (and are 
not allowing for the funding of any new loans) based on their original terms. The cost and availability of equity and borrowed 
funds is dependent upon our financial performance, the performance of our industry overall and general economic and market 
conditions, and at times equity and borrowed funds have been both expensive and difficult to obtain. 

If additional financing facilities are not available in the future on terms we consider acceptable—an issue that was made 
even more acute in the U.S. given regulatory changes that reduced asset-level returns on credit card lending—we will not be able 
to purchase additional receivables and those receivables may contract in size. 

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Capital markets may experience periods of disruption and instability, which could limit our ability to grow our 

receivables.  From time-to-time, capital markets may experience periods of disruption and instability. For example, from 2008 to 
2009, the global capital markets were unstable as evidenced by the lack of liquidity in the debt capital markets, significant write-
offs in the financial services sector, the re-pricing of credit risk in the broadly syndicated credit market and the failure of major 
financial institutions. Despite actions of the U.S. federal government and various foreign governments, these events contributed to 
worsening general economic conditions that materially and adversely impacted the broader financial and credit markets and 
reduced the availability of debt and equity capital for the market as a whole and financial services firms in particular. If similar 
adverse and volatile market conditions repeat in the future, we and other companies in the financial services sector may have to 
access, if available, alternative markets for debt and equity capital in order to grow our receivables. 

Moreover, the re-appearance of market conditions similar to those experienced from 2008 through 2009 for any 
substantial length of time or worsened market conditions could make it difficult for us to borrow money or to extend the maturity 
of or refinance any indebtedness we may have under similar terms and any failure to do so could have a material adverse effect on 
our business. Unfavorable economic and political conditions, including future recessions, political instability, geopolitical turmoil 
and foreign hostilities, and disease, pandemics and other serious health events, also could increase our funding costs, limit our 
access to the capital markets or result in a decision by lenders not to extend credit to us. 

Recently, the outbreak of the novel coronavirus, or COVID-19, in many countries continues to adversely impact global 
commercial activity and has contributed to significant volatility in financial markets. The global impact of the outbreak has been 
rapidly evolving, and as cases of the virus have continued to be identified in additional countries, many countries have reacted by 
instituting quarantines and restrictions on travel. Such actions are creating disruption in global supply chains, and adversely 
impacting a number of industries, such as transportation, hospitality and entertainment. The outbreak could have a continued 
adverse impact on economic and market conditions and trigger a period of global economic slowdown. The rapid development 
and fluidity of this situation precludes any prediction as to the ultimate adverse impact of the coronavirus. Nevertheless, the 
coronavirus presents material uncertainty and risk with respect to our performance and financial results. 

We may in the future have difficulty accessing debt and equity capital on attractive terms, or at all, and a severe 

disruption and instability in the global financial markets or deteriorations in credit and financing conditions may cause us to 
reduce the volume of receivables we purchase or otherwise have a material adverse effect on our business, financial condition, 
results of operations and cash flows. 

Our Financial Performance Is, in Part, a Function of the Aggregate Amount of Receivables That Are Outstanding 

The aggregate amount of outstanding receivables is a function of many factors including purchase rates, payment rates, 

interest rates, seasonality, general economic conditions, competition from credit card issuers and other sources of consumer 
financing, access to funding, and the timing and extent of our receivable purchases. 

The recent growth of our investments in point-of-sale finance and direct-to-consumer receivables may not be 
indicative of our ability to grow such receivables in the future.  Our investments in point-of-sale finance and direct-to-consumer 
receivables grew to $908.4 million for the year ended December 31, 2019 from $453.3 million for the year ended December 31, 
2018. The amount of such receivables has fluctuated significantly over the course of our operating history.  Furthermore, even if 
such receivables continue to increase, the rate of such growth could decline. If we cannot manage the growth in receivables 
effectively, it could have a material adverse effect on our business, prospects, results of operations, financial condition or cash 
flows. 

Reliance upon relationships with a few large retailers in the point-of-sale finance operations may adversely affect our 
revenues and operating results from these operations. Our five largest retail partners accounted for over 50% of our outstanding 
point-of-sale receivables as of December 31, 2019. Although we are adding new retail partners on a regular basis, it is likely that 
we will continue to derive a significant portion of this operations’ receivables base and corresponding revenue from a relatively 
small number of partners in the future. If a significant partner reduces or terminates its relationship with us, these operations’ 
revenue could decline significantly and our operating results and financial condition could be harmed. 

We Operate in a Heavily Regulated Industry 

Changes in bankruptcy, privacy or other consumer protection laws, or to the prevailing interpretation thereof, may 

expose us to litigation, adversely affect our ability to collect receivables, or otherwise adversely affect our operations. Similarly, 
regulatory changes could adversely affect the ability or willingness of lenders who utilize our technology platform and related 
services to market credit products and services to consumers. While the Presidential Administration supports reducing regulatory 
burdens, the prospects for significant modifications are uncertain. Also, the accounting rules that apply to our business are 
exceedingly complex, difficult to apply and in a state of flux. As a result, how we value our receivables and otherwise account for 
our business is subject to change depending upon the changes in, and, interpretation of, those rules. Some of these issues are 
discussed more fully below. 

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Reviews and enforcement actions by regulatory authorities under banking and consumer protection laws and 

regulations may result in changes to our business practices, may make collection of receivables more difficult or may expose 
us to the risk of fines, restitution and litigation. Our operations and the operations of the issuing banks through which the credit 
products we service are originated are subject to the jurisdiction of federal, state and local government authorities, including the 
CFPB, the SEC, the FDIC, the Office of the Comptroller of the Currency, the FTC, U.K. banking and licensing authorities, state 
regulators having jurisdiction over financial institutions and debt origination and collection and state attorneys general. Our 
business practices and the practices of issuing banks, including the terms of products, servicing and collection practices, are 
subject to both periodic and special reviews by these regulatory and enforcement authorities. These reviews can range from 
investigations of specific consumer complaints or concerns to broader inquiries. If as part of these reviews the regulatory 
authorities conclude that we or issuing banks are not complying with applicable law, they could request or impose a wide range of 
remedies including requiring changes in advertising and collection practices, changes in the terms of products (such as decreases 
in interest rates or fees), the imposition of fines or penalties, or the paying of restitution or the taking of other remedial action with 
respect to affected consumers. They also could require us or issuing banks to stop offering some credit products or obtain licenses 
to do so, either nationally or in selected states. To the extent that these remedies are imposed on the issuing banks that originate 
credit products using our platform, under certain circumstances we are responsible for the remedies as a result of our 
indemnification obligations with those banks. We or our issuing banks also may elect to change practices that we believe are 
compliant with law in order to respond to regulatory concerns. Furthermore, negative publicity relating to any specific inquiry or 
investigation could hurt our ability to conduct business with various industry participants or to generate new receivables and could 
negatively affect our stock price, which would adversely affect our ability to raise additional capital and would raise our costs of 
doing business. 

If any deficiencies or violations of law or regulations are identified by us or asserted by any regulator, or if the CFPB, 

the FDIC, the FTC or any other regulator requires us or issuing banks to change any practices, the correction of such deficiencies 
or violations, or the making of such changes, could have a material adverse effect on our financial condition, results of operations 
or business. In addition, whether or not these practices are modified when a regulatory or enforcement authority requests or 
requires, there is a risk that we or other industry participants may be named as defendants in litigation involving alleged violations 
of federal and state laws and regulations, including consumer protection laws. Any failure to comply with legal requirements by 
us or the banks that originate credit products utilizing our platform in connection with the issuance of those products, or by us or 
our agents as the servicer of our accounts, could significantly impair our ability to collect the full amount of the account balances. 
The institution of any litigation of this nature, or any judgment against us or any other industry participant in any litigation of this 
nature, could adversely affect our business and financial condition in a variety of ways. 

The regulatory landscape in which we operate is continually changing due to new rules, regulations and 
interpretations, as well as various legal actions that have been brought against others that have sought to re-characterize 
certain loans made by federally insured banks as loans made by third parties. If litigation on similar theories were brought 
against us when we work with a federally insured bank that makes loans and were such an action successful, we could be 
subject to state usury limits and/or state licensing requirements, loans in such states could be deemed void and unenforceable, 
and we could be subject to substantial penalties in connection with such loans. 

The case law involving whether an originating lender, on the one hand, or third-parties, on the other hand, are the “true 

lenders” of a loan is still developing and courts have come to different conclusions and applied different analyses. The 
determination of whether a third-party service provider is the “true lender” is significant because third-parties risk having the 
loans they service becoming subject to a consumer’s state usury limits. A number of federal courts that have opined on the “true 
lender” issue have looked to who is the lender identified on the borrower’s loan documents. A number of state courts and at least 
one federal district court have considered a number of other factors when analyzing whether the originating lender or a third party 
is the “true lender,” including looking at the economics of the transaction to determine, among other things, who has the 
predominant economic interest in the loan being made. If we were re-characterized as a “true lender” with respect to the 
receivables originated by the bank that utilizes our technology platform and other services, such receivables could be deemed to 
be void and unenforceable in some states, the right to collect finance charges could be affected, and we could be subject to fines 
and penalties from state and federal regulatory agencies as well as claims by borrowers, including class actions by private 
plaintiffs. Even if we were not required to change our business practices to comply with applicable state laws and regulations or 
cease doing business in some states, we could be required to register or obtain lending licenses or other regulatory approvals that 
could impose a substantial cost on us. If the bank that originates loans utilizing our technology platform were subject to such a 
lawsuit, it may elect to terminate its relationship with us voluntarily or at the direction of its regulators, and if it lost the lawsuit, it 
could be forced to modify or terminate such relationship. 

In addition to true lender challenges, a question regarding the applicability of state usury rates may arise when a loan is 

sold from a bank to a non-bank entity. In Madden v. Midland Funding, LLC, the U.S. Court of Appeals for the Second Circuit 
held that the federal preemption of state usury laws did not extend to the purchaser of a loan issued by a national bank. In its brief 
urging the U.S. Supreme Court to deny certiorari, the U.S. Solicitor General, joined by the Office of the Comptroller of the 
Currency (“OCC”), noted that the Second Circuit (Connecticut, New York and Vermont) analysis was incorrect. On remand, the 
U.S. District Court for the Southern District of New York concluded on February 27, 2017 that New York’s state usury law, not 
Delaware’s state usury law, was applicable and that the plaintiff’s claims under the FDCPA and state unfair and deceptive acts 

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and practices could proceed. To that end, the court granted Madden’s motion for class certification. At this time, it is unknown 
whether Madden will be applied outside of the defaulted debt context in which it arose; however, recently two class actions, 
Cohen v. Capital One Funding, LLC, et al. and Petersen v. Chase Card Funding, LLC, et al., have relied on Madden to challenge 
the interest rate charged once debt was sold to securitization trusts. The facts in Madden are not directly applicable to our 
business, as we do not engage in practices similar to those at issue in Madden. However, to the extent that the holding in Madden 
was broadened to cover circumstances applicable to our business, or if other litigation on related theories were brought against us 
and were successful, or we were otherwise found to be the “true lender,” we could become subject to state usury limits and state 
licensing laws, in addition to the state consumer protection laws to which we are already subject, in a greater number of states, 
loans in such states could be deemed void and unenforceable, and we could be subject to substantial penalties in connection with 
such loans. 

In response to the uncertainty Madden created as to the validity of interest rates of bank-originated loans sold in the 

secondary market, in November 2019, the OCC and the FDIC took action to reaffirm the “valid when made” doctrine by issuing a 
notice of proposed rulemaking to clarify that when a bank sells, assigns, or otherwise transfers a loan, the interest permissible 
prior to the transfer would continue to be permissible following the transfer. The 60-day comment periods ended January 21, 2020 
and February 4, 2020, respectively, and it is anticipated that the agencies will issue final rules soon. 

In September 2019, the FDIC and the OCC jointly submitted an amicus brief to the U.S. District Court for the District of 

Colorado in support of a debt buyer, urging the District Court to uphold the bank’s rights to enforce that debt to the debt buyer, 
including the bank’s right to charge interest as authorized under the laws of its home state. The brief includes related discussions 
of (i) the rights of federally regulated banks to “export” their home states’ interest rates by charging those rates to borrowers 
nationwide, first with respect to national banks under section 85 of the National Bank Act and then with respect to state banks 
under section 27 of the Federal Deposit Insurance Act and (ii) federal preemption of state usury laws. The portion of the brief that 
discusses rate exportation strongly reaffirms the OCC and the FDIC’s complete accord that section 27 and section 85 should be 
mirror images of each other. At the conclusion of their brief, the agencies ask the District Court to affirm the bankruptcy court’s 
decision in the case on the basis that affirmation would “preserve the banks’ longstanding ability to engage in loan sales, would 
reaffirm the traditional protections that such loan sales have received under the law, would ensure the proper functioning of the 
credit markets, and would promote safety and soundness in the banking sector by supporting loan sales and securitizations, which 
are used to manage capital and liquidity positions.” 

We support a single bank that markets general purpose credit cards and certain other credit products directly to 

consumers. We acquire interests in and service the receivables originated by that bank.  The bank could determine not to continue 
the relationship for various business reasons, or its regulators could limit its ability to issue credit cards utilizing our technology 
platform or to originate some or all of the other products that we service or require the bank to modify those products significantly 
and could do either with little or no notice. Any significant interruption or change of our bank relationship would result in our 
being unable to acquire new receivables or develop certain other credit products.  Unless we were able to timely replace our bank 
relationship, such an interruption would prevent us from acquiring newly originated credit card receivables and growing our 
investments in point-of-sale and direct-to-consumer receivables.  In turn, it would materially adversely impact our business.  

The FDIC has issued examination guidance affecting the bank that utilizes our technology platform to market 
general purpose credit cards and certain other credit products and these or subsequent new rules and regulations could have a 
significant impact on such credit products.  The bank that utilizes our technology platform and other services to market general 
purpose credit cards and certain other credit products is supervised and examined by both the state that charters it and the FDIC. If 
the FDIC or a state supervisory body considers any aspect of the products originated utilizing our technology platform to be 
inconsistent with its guidance, the bank may be required to alter or terminate some or all of these products. 

On July 29, 2016, the board of directors of the FDIC released examination guidance relating to third-party lending as 

part of a package of materials designed to “improve the transparency and clarity of the FDIC’s supervisory policies and practices” 
and consumer compliance measures that FDIC-supervised institutions should follow when lending through a business relationship 
with a third party. The proposed guidance, if finalized, would apply to all FDIC-supervised institutions that engage in third-party 
lending programs, including the bank that utilizes our technology platform and other services to market general purpose credit 
cards and certain other credit products. 

The proposed guidance elaborates on previously issued agency guidance on managing third-party risks and specifically 
addresses third-party lending arrangements where an FDIC-supervised institution relies on a third party to perform a significant 
aspect of the lending process. The types of relationships that would be covered by the guidance include (but are not limited to) 
relationships for originating loans on behalf of, through or jointly with third parties, or using platforms developed by third parties. 
If adopted as proposed, the guidance would result in increased supervisory attention of institutions that engage in significant 
lending activities through third parties, including at least one examination every 12 months, as well as supervisory expectations 
for a third-party lending risk management program and third-party lending policies that contain certain minimum requirements, 
such as self-imposed limits as a percentage of total capital for each third-party lending relationship and for the overall loan 
program, relative to origination volumes, credit exposures (including pipeline risk), growth, loan types, and acceptable credit 

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quality. Comments on the guidance were due October 27, 2016. While the guidance has never formally been adopted, it is our 
understanding that the FDIC has relied upon it in its examination of third-party lending arrangements. 

Changes to consumer protection laws or changes in their interpretation may impede collection efforts or otherwise 
adversely impact our business practices. Federal and state consumer protection laws regulate the creation and enforcement of 
consumer credit card receivables and other loans. Many of these laws (and the related regulations) are focused on sub-prime 
lenders and are intended to prohibit or curtail industry-standard practices as well as non-standard practices. For instance, Congress 
enacted legislation that regulates loans to military personnel through imposing interest rate and other limitations and requiring 
new disclosures, all as regulated by the Department of Defense. Similarly, in 2009 Congress enacted legislation that required 
changes to a variety of marketing, billing and collection practices, and the Federal Reserve adopted significant changes to a 
number of practices through its issuance of regulations. While our practices are in compliance with these changes, some of the 
changes (e.g., limitations on the ability to assess up-front fees) have significantly affected the viability of certain credit products 
within the U.S. Changes in the consumer protection laws could result in the following: 

• 

• 
• 

• 

• 
• 
• 

• 

receivables not originated in compliance with law (or revised interpretations) could become unenforceable and 
uncollectible under their terms against the obligors; 
we may be required to credit or refund previously collected amounts; 
certain fees and finance charges could be limited, prohibited or restricted, which would reduce the profitability of 
certain investments in receivables; 
certain collection methods could be prohibited, forcing us to revise our practices or adopt more costly or less 
effective practices; 
limitations on our ability to recover on charged-off receivables regardless of any act or omission on our part; 
some credit products and services could be banned in certain states or at the federal level; 
federal or state bankruptcy or debtor relief laws could offer additional protections to consumers seeking 
bankruptcy protection, providing a court greater leeway to reduce or discharge amounts owed to us; and 
a reduction in our ability or willingness to invest in receivables arising under loans to certain consumers, such as 
military personnel. 

Material regulatory developments may adversely impact our business and results from operations. 

Our Automobile Lending Activities Involve Risks in Addition to Others Described Herein 

Automobile lending exposes us not only to most of the risks described above but also to additional risks, including the 

regulatory scheme that governs installment loans and those attendant to relying upon automobiles and their repossession and 
liquidation value as collateral. In addition, our Auto Finance segment operation acquires loans on a wholesale basis from used car 
dealers, for which we rely upon the legal compliance and credit determinations by those dealers. 

Funding for automobile lending may become difficult to obtain and expensive. In the event we are unable to renew or 

replace any Auto Finance segment facilities that bear refunding or refinancing risks when they become due, our Auto Finance 
segment could experience significant constraints and diminution in reported asset values as lenders retain significant cash flows 
within underlying structured financings or otherwise under security arrangements for repayment of their loans. If we cannot renew 
or replace future facilities or otherwise are unduly constrained from a liquidity perspective, we may choose to sell part or all of 
our auto loan portfolios, possibly at less than favorable prices. 

Our automobile lending business is dependent upon referrals from dealers. Currently we provide substantially all of 

our automobile loans only to or through used car dealers. Providers of automobile financing have traditionally competed based on 
the interest rate charged, the quality of credit accepted and the flexibility of loan terms offered. In order to be successful, we not 
only need to be competitive in these areas, but also need to establish and maintain good relations with dealers and provide them 
with a level of service greater than what they can obtain from our competitors. 

The financial performance of our automobile loan portfolio is in part dependent upon the liquidation of repossessed 

automobiles. In the event of certain defaults, we may repossess automobiles and sell repossessed automobiles at wholesale 
auction markets located throughout the U.S. Auction proceeds from these types of sales and other recoveries rarely are sufficient 
to cover the outstanding balances of the contracts; where we experience these shortfalls, we will experience credit losses. 
Decreased auction proceeds resulting from depressed prices at which used automobiles may be sold would result in higher credit 
losses for us. 

Repossession of automobiles entails the risk of litigation and other claims. Although we have contracted with 
reputable repossession firms to repossess automobiles on defaulted loans, it is not uncommon for consumers to assert that we were 
not entitled to repossess an automobile or that the repossession was not conducted in accordance with applicable law. These 
claims increase the cost of our collection efforts and, if correct, can result in awards against us. 

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We Routinely Explore Various Opportunities to Grow Our Business, to Make Investments and to Purchase and Sell Assets 

We routinely consider acquisitions of, or investments in, portfolios and other assets as well as the sale of portfolios and 
portions of our business. There are a number of risks attendant to any acquisition, including the possibility that we will overvalue 
the assets to be purchased and that we will not be able to produce the expected level of profitability from the acquired business or 
assets. Similarly, there are a number of risks attendant to sales, including the possibility that we will undervalue the assets to be 
sold. As a result, the impact of any acquisition or sale on our future performance may not be as favorable as expected and actually 
may be adverse. 

Portfolio purchases may cause fluctuations in our reported Credit and Other Investments segment’s managed receivables 
data, which may reduce the usefulness of this data in evaluating our business. Our reported Credit and Other Investments segment 
managed receivables data may fluctuate substantially from quarter to quarter as a result of recent and future credit card portfolio 
acquisitions. 

Receivables included in purchased portfolios are likely to have been originated using credit criteria different from the 

criteria of issuing bank partners that have originated accounts utilizing our technology platform. Receivables included in any 
particular purchased portfolio may have significantly different delinquency rates and charge-off rates than the receivables 
previously originated and purchased by us. These receivables also may earn different interest rates and fees as compared to other 
similar receivables in our receivables portfolio. These variables could cause our reported managed receivables data to fluctuate 
substantially in future periods making the evaluation of our business more difficult. 

Any acquisition or investment that we make will involve risks different from and in addition to the risks to which our 

business is currently exposed. These include the risks that we will not be able to integrate and operate successfully new 
businesses, that we will have to incur substantial indebtedness and increase our leverage in order to pay for the acquisitions, that 
we will be exposed to, and have to comply with, different regulatory regimes and that we will not be able to apply our traditional 
analytical framework (which is what we expect to be able to do) in a successful and value-enhancing manner. 

Other Risks of Our Business     

We are a holding company with no operations of our own. As a result, our cash flow and ability to service our debt is 
dependent upon distributions from our subsidiaries. The distribution of subsidiary earnings, or advances or other distributions of 
funds by subsidiaries to us, all of which are subject to statutory and could be subject to contractual restrictions, are contingent 
upon the subsidiaries’ cash flows and earnings and are subject to various business and debt covenant considerations. 

We are party to litigation. We are party to certain legal proceedings which include litigation customary for a business of 
our nature. In each case we believe that we have meritorious defenses or that the positions we are asserting otherwise are correct. 
However, adverse outcomes are possible in these matters, and we could decide to settle one or more of our litigation matters in 
order to avoid the ongoing cost of litigation or to obtain certainty of outcome. Adverse outcomes or settlements of these matters 
could require us to pay damages, make restitution, change our business practices or take other actions at a level, or in a manner, 
that would adversely impact our business. 

We may be unable to use some or all of our net operating loss (“NOL”) carryforwards. At December 31, 2019, we had 
U.S. federal NOL carryforwards of $85.6 million the deferred tax assets on which were not offset by valuation allowances, and we 
had no material U.S. state and local or foreign NOLs the deferred tax assets on which were not offset by valuation allowances. 
Our NOLs have resulted from prior period losses and are available to offset future taxable income. If not used, $18.1 million of 
the NOLs will expire in 2029, and $17.8 million of the NOLs will expire in 2030. Under Section 382 of the Internal Revenue 
Code, our ability to use NOLs in any taxable year may be limited if we experience an “ownership change.” A Section 382 
“ownership change” generally occurs if one or more shareholders or groups of shareholders, who own at least 5% of our stock, 
increase their ownership by more than 50 percentage points over their lowest ownership percentage within a rolling three-year 
period. We have not completed a Section 382 analysis through December 31, 2019. If we have previously had, or have in the 
future, one or more Section 382 “ownership changes,” or if we do not generate sufficient taxable income, we may not be able to 
use a material portion of the NOLs. If we are limited in our ability to use the NOLs in future years in which we have taxable 
income, we will pay more taxes than if we were able to fully use our NOLs. This could materially and adversely affect our results 
of operations. 

Because we outsource account-processing functions that are integral to our business, any disruption or termination 

of that outsourcing relationship could harm our business. We generally outsource account and payment processing. If these 
outsourcing relationships were not renewed or were terminated or the services provided to us were otherwise disrupted, we would 
have to obtain these services from an alternative provider. There is a risk that we would not be able to enter into a similar 
outsourcing arrangement with an alternate provider on terms that we consider favorable or in a timely manner without disruption 
of our business. 

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Failure to keep up with the rapid technological changes in financial services and e-commerce could harm our 

business.  The financial services industry is undergoing rapid technological changes, with frequent introductions of new 
technology-driven products and services. The effective use of technology increases efficiency and enables financial and lending 
institutions to better serve customers and reduce costs. Our future success will depend, in part, upon our ability to address the 
needs of consumers by using technology to support products and services that will satisfy consumer demands for convenience, as 
well as to create additional efficiencies in our operations. We may not be able to effectively implement new technology-driven 
products and services as quickly as some of our competitors. Failure to successfully keep pace with technological change affecting 
the financial services industry could harm our ability to compete with our competitors.  Any such failure to adapt to changes could 
have a material adverse effect on our business, prospects, results of operations, financial condition or cash flows. 

If we are unable to protect our information systems against service interruption, our operations could be disrupted 

and our reputation may be damaged. We rely heavily on networks and information systems and other technology, that are largely 
hosted by third-parties to support our business processes and activities, including processes integral to the origination and 
collection of loans and other financial products, and information systems to process financial information and results of operations 
for internal reporting purposes and to comply with regulatory financial reporting and legal and tax requirements. Because 
information systems are critical to many of our operating activities, our business may be impacted by hosted system shutdowns, 
service disruptions or security breaches. These incidents may be caused by failures during routine operations such as system 
upgrades or user errors, as well as network or hardware failures, malicious or disruptive software, computer hackers, rogue 
employees or contractors, cyber-attacks by criminal groups, geopolitical events, natural disasters, failures or impairments of 
telecommunications networks, or other catastrophic events. If our information systems suffer severe damage, disruption or 
shutdown and our business continuity plans do not effectively resolve the issues in a timely manner, we could experience delays 
in reporting our financial results, and we may lose revenue and profits as a result of our inability to collect payments in a timely 
manner. We also could be required to spend significant financial and other resources to repair or replace networks and information 
systems.  

Unauthorized or unintentional disclosure of sensitive or confidential customer data could expose us to protracted and 

costly litigation, and civil and criminal penalties. To conduct our business, we are required to manage, use, and store large 
amounts of personally identifiable information, consisting primarily of confidential personal and financial data regarding 
consumers across all operations areas. We also depend on our IT networks and systems, and those of third parties, to process, 
store, and transmit this information. As a result, we are subject to numerous U.S. federal and state laws designed to protect this 
information. Security breaches involving our files and infrastructure could lead to unauthorized disclosure of confidential 
information. 

We take a number of measures to ensure the security of our hardware and software systems and customer information. 

Advances in computer capabilities, new discoveries in the field of cryptography or other developments may result in the 
technology used by us to protect data being breached or compromised. In the past, banks and other financial service providers 
have been the subject of sophisticated and highly targeted attacks on their information technology. An increasing number of 
websites have reported breaches of their security. 

If any person, including our employees or those of third-party vendors, negligently disregards or intentionally breaches 

our established controls with respect to such data or otherwise mismanages or misappropriates that data, we could be subject to 
costly litigation, monetary damages, fines, and/or criminal prosecution. Any unauthorized disclosure of personally identifiable 
information could subject us to liability under data privacy laws. Further, under credit card rules and our contracts with our card 
processors, if there is a breach of credit card information that we store, we could be liable to the credit card issuing banks for their 
cost of issuing new cards and related expenses. In addition, if we fail to follow credit card industry security standards, even if 
there is no compromise of customer information, we could incur significant fines. Security breaches also could harm our 
reputation, which could potentially cause decreased revenues, the loss of existing merchant credit partners, or difficulty in adding 
new merchant credit partners. 

Internet and data security breaches also could impede our bank partners from originating loans over the Internet, 

cause us to lose consumers or otherwise damage our reputation or business. Consumers generally are concerned with security 
and privacy, particularly on the Internet. As part of our growth strategy, we have enabled lenders to originate loans over the 
Internet. The secure transmission of confidential information over the Internet is essential to maintaining customer confidence in 
such products and services offered online. 

Advances in computer capabilities, new discoveries or other developments could result in a compromise or breach of the 
technology used by us to protect our client or consumer application and transaction data transmitted over the Internet. In addition 
to the potential for litigation and civil penalties described above, security breaches could damage our reputation and cause 
consumers to become unwilling to do business with our clients or us, particularly over the Internet. Any publicized security 
problems could inhibit the growth of the Internet as a means of conducting commercial transactions. Our ability to service our 
clients’ needs over the Internet would be severely impeded if consumers become unwilling to transmit confidential information 
online. 

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Also, a party that is able to circumvent our security measures could misappropriate proprietary information, cause 

interruption in our operations, damage our computers or those of our users, or otherwise damage our reputation and business. 

Regulation in the areas of privacy and data security could increase our costs. We are subject to various regulations 

related to privacy and data security/breach, and we could be negatively impacted by these regulations. For example, we are 
subject to the Safeguards guidelines under the Gramm-Leach-Bliley Act. The Safeguards guidelines require that each financial 
institution develop, implement and maintain a written, comprehensive information security program containing safeguards that are 
appropriate to the financial institution’s size and complexity, the nature and scope of the financial institution’s activities and the 
sensitivity of any customer information at issue. Broad-ranging data security laws that affect our business also have been adopted 
by various states. Compliance with these laws regarding the protection of consumer and employee data could result in higher 
compliance and technology costs for us, as well as potentially significant fines and penalties for non-compliance. Further, there 
are various other statutes and regulations relevant to the direct email marketing, debt collection and text-messaging industries 
including the Telephone Consumer Protection Act. The interpretation of many of these statutes and regulations is evolving in the 
courts and administrative agencies and an inability to comply with them may have an adverse impact on our business. 

In addition to the foregoing enhanced data security requirements, various federal banking regulatory agencies, and all 50 

states, the District of Columbia, Puerto Rico and the Virgin Islands, have enacted data security regulations and laws requiring 
varying levels of consumer notification in the event of a security breach. 

Also, federal legislators and regulators are increasingly pursuing new guidelines, laws and regulations that, if adopted, 

could further restrict how we collect, use, share and secure consumer information, which could impact some of our current or 
planned business initiatives. 

Unplanned system interruptions or system failures could harm our business and reputation. Any interruption in the 
availability of our transactional processing services due to hardware and operating system failures will reduce our revenues and 
profits. Any unscheduled interruption in our services results in an immediate, and possibly substantial, loss of revenues. Frequent 
or persistent interruptions in our services could cause current or potential consumers to believe that our systems are unreliable, 
leading them to switch to our competitors or to avoid our websites or services, and could permanently harm our reputation. 

Although our systems have been designed around industry-standard architectures to reduce downtime in the event of 

outages or catastrophic occurrences, they remain vulnerable to damage or interruption from earthquakes, floods, fires, power loss, 
telecommunication failures, computer viruses, computer denial-of-service attacks, and similar events or disruptions. Some of our 
systems are not fully redundant, and our disaster recovery planning may not be sufficient for all eventualities. Our systems also 
are subject to break-ins, sabotage, and intentional acts of vandalism. Despite any precautions we may take, the occurrence of a 
natural disaster, a decision by any of our third-party hosting providers to close a facility we use without adequate notice for 
financial or other reasons, or other unanticipated problems at our hosting facilities could cause system interruptions, delays, and 
loss of critical data, and result in lengthy interruptions in our services. Our business interruption insurance may not be sufficient to 
compensate us for losses that may result from interruptions in our service as a result of system failures. 

Climate change and related regulatory responses may impact our business. Climate change as a result of emissions of 
greenhouse gases is a significant topic of discussion and may generate federal and other regulatory responses. It is impracticable 
to predict with any certainty the impact on our business of climate change or the regulatory responses to it, although we recognize 
that they could be significant. The most direct impact is likely to be an increase in energy costs, which would adversely impact 
consumers and their ability to incur and repay indebtedness. However, we are uncertain of the ultimate impact, either directionally 
or quantitatively, of climate change and related regulatory responses on our business. 

We have elected the fair value option effective as of January 1, 2020, and we use estimates in determining the fair 
value of our loans. If our estimates prove incorrect, we may be required to write down the value of these assets, which could 
adversely affect our results of operations. Our ability to measure and report our financial position and results of operations is 
influenced by the need to estimate the impact or outcome of future events on the basis of information available at the time of the 
issuance of the financial statements. Further, most of these estimates are determined using Level 3 inputs for which changes could 
significantly impact our fair value measurements. A variety of factors including, but not limited to, estimated yields on consumer 
receivables, customer default rates, the timing of expected payments, estimated costs to service the portfolio, interest rates, and 
valuations of comparable portfolios may ultimately affect the fair values of our loans and finance receivables. If actual results 
differ from our judgments and assumptions, then it may have an adverse impact on the results of operations and cash flows. 
Management has processes in place to monitor these judgments and assumptions, but these processes may not ensure that our 
judgments and assumptions are correct. 

Our allowance for uncollectible loans is determined based upon both objective and subjective factors and may not be 
adequate to absorb loan losses. We face the risk that customers will fail to repay their loans in full. Through our analysis of loan 
performance, delinquency data, charge-off data, economic trends and the potential effects of those economic trends on consumers, 
we establish an allowance for uncollectible loans, interest and fees receivable as an estimate of the probable losses inherent within 
those loans, interest and fees receivable that we do not report at fair value.  We determine the necessary allowance for 

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uncollectible loans, interest and fees receivable by analyzing some or all of the following unique to each type of receivable 
pool:  historical loss rates; current delinquency and roll-rate trends; vintage analyses based on the number of months an account 
has been in existence; the effects of changes in the economy on our customers; changes in underwriting criteria; and estimated 
recoveries. These inputs are considered in conjunction with (and potentially reduced by) any unearned fees and discounts that may 
be applicable for an outstanding loan receivable. Actual losses are difficult to forecast, especially if such losses are due to factors 
beyond our historical experience or control. As a result, our allowance for uncollectible loans may not be adequate to absorb 
incurred losses or prevent a material adverse effect on our business, financial condition and results of operations. Losses are the 
largest cost as a percentage of revenues across all of our products. Fraud and customers not being able to repay their loans are 
both significant drivers of loss rates. If we experienced rising credit or fraud losses this would significantly reduce our earnings 
and profit margins and could have a material adverse effect on our business, prospects, results of operations, financial condition or 
cash flows. 

Risks Relating to an Investment in Our Securities 

The price of our common stock may fluctuate significantly, and this may make it difficult for you to resell your shares 

of our common stock when you want or at prices you find attractive. The price of our common stock on the NASDAQ Global 
Select Market constantly changes. We expect that the market price of our common stock will continue to fluctuate. The market 
price of our common stock may fluctuate in response to numerous factors, many of which are beyond our control. These factors 
include the following: 

• 
• 

• 
• 
• 

• 
• 

• 

• 
• 

• 
• 

actual or anticipated fluctuations in our operating results; 
changes in expectations as to our future financial performance, including financial estimates by securities analysts 
and investors; 
the overall financing environment, which is critical to our value; 
the operating and stock performance of our competitors; 
announcements by us or our competitors of new products or services or significant contracts, acquisitions, 
strategic partnerships, joint ventures or capital commitments; 
changes in interest rates; 
the announcement of enforcement actions or investigations against us or our competitors or other negative 
publicity relating to us or our industry; 
changes in generally accepted accounting principles in the U.S. ("GAAP"), laws, regulations or the interpretations 
thereof that affect our various business activities and segments; 
general domestic or international economic, market and political conditions; 
changes in ownership by executive officers, directors and parties related to them who control a majority of our 
common stock; 
additions or departures of key personnel; and 
future sales of our common stock and the transfer or cancellation of shares of common stock pursuant to a share 
lending agreement. 

In addition, the stock markets from time to time experience extreme price and volume fluctuations that may be unrelated 
or disproportionate to the operating performance of companies. These broad fluctuations may adversely affect the trading price of 
our common stock, regardless of our actual operating performance. 

Future sales of our common stock or equity-related securities in the public market, including sales of our common 
stock pursuant to share lending agreements or short sale transactions by holders of convertible senior notes, could adversely 
affect the trading price of our common stock and our ability to raise funds in new stock offerings. Sales of significant amounts 
of our common stock or equity-related securities in the public market, including sales pursuant to share lending agreements, or the 
perception that such sales will occur, could adversely affect prevailing trading prices of our common stock and could impair our 
ability to raise capital through future offerings of equity or equity-related securities. Future sales of shares of common stock or the 
availability of shares of common stock for future sale, including sales of our common stock in short sale transactions by holders of 
our convertible senior notes, may have a material adverse effect on the trading price of our common stock. 

The shares of Series A Convertible Preferred Stock are senior obligations, rank prior to our common stock with 

respect to dividends, distributions and payments upon liquidation and have other terms, such as a redemption right, that could 
negatively impact the value of shares of our common stock.  In December 2019, we issued 400,000 shares of Series A 
Convertible Preferred Stock. The rights of the holders of our Series A Convertible Preferred Stock with respect to dividends, 
distributions and payments upon liquidation rank senior to similar obligations to our holders of common stock.  Holders of the 
Series A Convertible Preferred Stock are entitled to receive dividends on each share of such stock equal to 6% per annum on the 
liquidation preference of $100.  The dividends on the Series A Convertible Preferred Stock are cumulative and non-compounding 
and must be paid before we pay any dividends on the common stock. 

In the event of our liquidation, dissolution or the winding up of our affairs, the holders of our Series A Convertible 

Preferred Stock have the right to receive a liquidation preference entitling them to be paid out of our assets generally available for 

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distribution to our equity holders and before any payment may be made to holders of our common stock in an amount equal to 
$100 per share of Series A Convertible Preferred Stock plus any accrued but unpaid dividends. 

Further, on and after January 1, 2024, the holders of the Series A Convertible Preferred Stock will have the right to 

require us to purchase outstanding shares of Series A Convertible Preferred Stock for an amount equal to $100 per share plus any 
accrued but unpaid dividends.  This redemption right could expose us to a liquidity risk if we do not have sufficient cash resources 
at hand or are not able to find financing on sufficiently attractive terms to comply with our obligations to repurchase the Series A 
Convertible Preferred Stock upon exercise of such redemption right. 

Our obligations to the holders of Series A Convertible Preferred Stock also could limit our ability to obtain additional 

financing or increase our borrowing costs, which could have an adverse effect on our financial condition and the value of our 
common stock. 

Our outstanding Series A Convertible Preferred Stock has anti-dilution protection that, if triggered, could cause 

substantial dilution to our then-existing holders of common stock, which could adversely affect our stock price.  The document 
governing the terms of our outstanding Series A Convertible Preferred Stock contains anti-dilution provisions to benefit the 
holders of such stock. As a result, if we, in the future, issue common stock or other derivative securities, subject to specified 
exceptions, for a per share price less than the then existing conversion price of the Series A Convertible Preferred Stock, an 
adjustment to the then current conversion price would occur. This reduction in the conversion price could result in substantial 
dilution to our then-existing holders of common stock, which could adversely affect the price of our common stock. 

We have no current plans to pay cash dividends on our common stock for the foreseeable future, and an increase in 

the market price of our common stock, if any, may be the sole source of gain on your investment.  With the exception of 
dividends payable on our Series A Convertible Preferred Stock, we currently intend to retain any future earnings for use in the 
operation and expansion of our business and do not expect to pay any dividends on our common stock in the foreseeable 
future.  The declaration and payment of all future dividends on our common stock, if any, will be at the sole discretion of our 
board of directors, which retains the right to change our dividend policy at any time.  Any decision by our board of directors to 
declare and pay dividends in the future will depend on, among other things, our results of operations, financial condition, cash 
requirements, contractual restrictions, restrictions on dividends imposed by the document governing the terms of the Series A 
Convertible Preferred Stock and other factors that our board of directors may deem relevant.  Consequently, appreciation in the 
market price of our common stock, if any, may be the sole source of gain on your investment for the foreseeable future. 

Holders of the Series A Convertible Preferred Stock are entitled to receive dividends on each share of such stock equal 

to 6% per annum on the liquidation preference of $100.  The dividends on the Series A Convertible Preferred Stock are 
cumulative and non-compounding and must be paid before we pay any dividends on the common stock. 

We have the ability to issue additional preferred stock, warrants, convertible debt and other securities without 

shareholder approval. Our common stock may be subordinate to additional classes of preferred stock issued in the future in the 
payment of dividends and other distributions made with respect to common stock, including distributions upon liquidation or 
dissolution. Our articles of incorporation permit our Board of Directors to issue preferred stock without first obtaining shareholder 
approval, which we did in December 2019 when we issued the Series A Convertible Preferred Stock. If we issue additional 
classes of preferred stock, these additional securities may have dividend or liquidation preferences senior to the common stock. If 
we issue additional classes of convertible preferred stock, a subsequent conversion may dilute the current common shareholders’ 
interest. We have similar abilities to issue convertible debt, warrants and other equity securities. 

Our executive officers, directors and parties related to them, in the aggregate, control a majority of our common stock 
and may have the ability to control matters requiring shareholder approval. Our executive officers, directors and parties related 
to them own a large enough share of our common stock to have an influence on, if not control of, the matters presented to 
shareholders. As a result, these shareholders may have the ability to control matters requiring shareholder approval, including the 
election and removal of directors, the approval of significant corporate transactions, such as any reclassification, reorganization, 
merger, consolidation or sale of all or substantially all of our assets and the control of our management and affairs. Accordingly, 
this concentration of ownership may have the effect of delaying, deferring or preventing a change of control of us, impede a 
merger, consolidation, takeover or other business combination involving us or discourage a potential acquirer from making a 
tender offer or otherwise attempting to obtain control of us, which in turn could have an adverse effect on the market price of our 
common stock. 

The right to receive payments on our convertible senior notes is subordinate to the rights of our existing and future 

secured creditors. Our convertible senior notes are unsecured and are subordinate to existing and future secured obligations to the 
extent of the value of the assets securing such obligations. As a result, in the event of a bankruptcy, liquidation, dissolution, 
reorganization or similar proceeding of our company, our assets generally would be available to satisfy obligations of our secured 
debt before any payment may be made on the convertible senior notes. To the extent that such assets cannot satisfy in full our 
secured debt, the holders of such debt would have a claim for any shortfall that would rank equally in right of payment (or 

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effectively senior if the debt were issued by a subsidiary) with the convertible senior notes. In such an event, we may not have 
sufficient assets remaining to pay amounts on any or all of the convertible senior notes. 

As of December 31, 2019, Atlanticus Holdings Corporation had outstanding: $745.3 million of secured indebtedness, 
which would rank senior in right of payment to the convertible senior notes; $45.2 million of senior unsecured indebtedness in 
addition to the convertible senior notes that would rank equal in right of payment to the convertible senior notes; and no 
subordinated indebtedness. Included in senior secured indebtedness are certain guarantees we have executed in favor of our 
subsidiaries. For more information on our outstanding indebtedness, See Note 9, “Notes Payable and Variable Interest Entities,” to 
our consolidated financial statements included herein. 

Our convertible senior notes are junior to the indebtedness of our subsidiaries. Our convertible senior notes are 

structurally subordinated to the existing and future claims of our subsidiaries’ creditors. Holders of the convertible senior 
notes are not creditors of our subsidiaries. Any claims of holders of the convertible senior notes to the assets of our subsidiaries 
derive from our own equity interests in those subsidiaries. Claims of our subsidiaries’ creditors will generally have priority as to 
the assets of our subsidiaries over our own equity interest claims and will therefore have priority over the holders of the 
convertible senior notes. Consequently, the convertible senior notes are effectively subordinate to all liabilities, whether or not 
secured, of any of our subsidiaries and any subsidiaries that we may in the future acquire or establish. Our subsidiaries’ creditors 
also may include general creditors and taxing authorities. As of December 31, 2019, our subsidiaries had total liabilities of 
approximately $792.3 million (including the $745.3 million of senior secured indebtedness mentioned above), excluding 
intercompany indebtedness. In addition, in the future, we may decide to increase the portion of our activities that we conduct 
through subsidiaries. 

Note Regarding Risk Factors 

The risk factors presented above are all of the ones that we currently consider material. However, they are not the only 

ones facing our company. Additional risks not presently known to us, or which we currently consider immaterial, also may 
adversely affect us. There may be risks that a particular investor views differently from us, and our analysis might be wrong. If 
any of the risks that we face actually occurs, our business, financial condition and operating results could be materially adversely 
affected and could differ materially from any possible results suggested by any forward-looking statements that we have made or 
might make. In such case, the trading price of our common stock or other securities could decline, and you could lose part or all of 
your investment. We expressly disclaim any obligation to update or revise any forward-looking statements, whether as a 
result of new information, future events or otherwise, except as required by law. 

ITEM 1B. 

UNRESOLVED STAFF COMMENTS  

None. 

ITEM 2. 

PROPERTIES 

We lease 335,372 square feet of office space in Atlanta, Georgia for our executive offices and the primary operations of 

our Credit and Other Investments segment. We have sub-leased 254,710 square feet of this office space. Our Auto Finance 
segment principally operates from 12,807 square feet of leased office space in Lake Mary, Florida, with additional offices and 
branch locations in various states and territories. We believe that our facilities are suitable to our business and that we will be able 
to lease or purchase additional facilities as our needs, if any, require. 

ITEM 3. 

LEGAL PROCEEDINGS 

We are involved in various legal proceedings that are incidental to the conduct of our business. There are currently no 

pending legal proceedings that are expected to be material to us. 

ITEM 4. 

MINE SAFETY DISCLOSURES 

None. 

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PART II 

ITEM 5. 

MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS 
AND ISSUER PURCHASES OF EQUITY SECURITIES 

Our common stock is traded on the NASDAQ Global Select Market under the symbol “ATLC.”  As of March 20, 2020, 

there were 46 record holders of our common stock, which does not include persons whose stock is held in nominee or “street 
name” accounts through brokers, banks and intermediaries. 

ISSUER PURCHASES OF EQUITY SECURITIES 

The following table sets forth information with respect to our repurchases of common stock during the three months 

ended December 31, 2019. 

Total 
Number of 
Shares 

Purchased      

Average 
Price Paid 
per Share      

Maximum 
Number of 
Shares that 
May Yet Be 
Purchased 
under the 
Plans or 
Programs 
(2) 

Total 
Number of 
Shares 
Purchased 
as Part of 
Publicly 
Announced 
Plans or 
Programs 
(1) 
84,533       4,391,318  
—       4,391,318  
—       4,391,318  
84,533       4,391,318  

October 1 - October 31 ......................................................................     
November 1 - November 30 ..............................................................     
December 1 - December 31 ...............................................................     
Total ..................................................................................................     

85,515    $ 
358    $ 
—    $ 
85,873    $ 

7.77      
7.02      
—      
7.77      

(1)  Because withholding tax-related stock repurchases are permitted outside the scope of our 5,000,000 share Board-
authorized repurchase plan, these amounts exclude shares of stock returned to us by employees in satisfaction of 
withholding tax requirements on vested stock grants. There were 1,340 such shares returned to us during the three 
months ended December 31, 2019. 

(2)  Pursuant to a share repurchase plan authorized by our Board of Directors on May 10, 2018, we are authorized to 

repurchase 5,000,000 shares of our common stock through June 30, 2020. 

We will continue to evaluate our stock price relative to other investment opportunities and, to the extent we believe that 

the repurchase of our stock represents an appropriate return of capital, we will repurchase shares of our stock. 

ITEM 6. 

SELECTED FINANCIAL DATA 

As a “smaller reporting company,” as defined by Item 10 of Regulation S-K, we are not required to provide this 

information. 

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ITEM 7. 

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS 
OF OPERATIONS 

The following discussion should be read in conjunction with our consolidated financial statements and the related notes included 
therein, where certain terms have been defined. 

This Management’s Discussion and Analysis of Financial Condition and Results of Operations includes forward-looking 

statements. We base these forward-looking statements on our current plans, expectations and beliefs about future events. There 
are risks, including the factors discussed in “Risk Factors” in Item 1A and elsewhere in this Report, that our actual experience will 
differ materially from these expectations. For more information, see “Cautionary Notice Regarding Forward-Looking Statements” 
at the beginning of this Report. 

In this Report, except as the context suggests otherwise, the words “Company,” “Atlanticus Holdings Corporation,” 

“Atlanticus,” “we,” “our,” “ours,” and “us” refer to Atlanticus Holdings Corporation and its subsidiaries and predecessors. 

OVERVIEW 

We utilize proprietary analytics and a flexible technology platform to enable financial institutions to provide various 

credit and related financial services and products to or associated with the financially underserved consumer credit market. 
According to data published by Experian, 41% of Americans had FICO® scores of less than 700 as of the second quarter of 
2019, which represents a population in excess of 90 million consumers. A recent survey conducted by Charles Schwab further 
found that 59% of Americans lived "paycheck to paycheck" and only 38% of people have an emergency fund.  These consumers 
often have short-term, immediate credit needs that are often not effectively met by traditional financial institutions.  By 
facilitating fairly priced consumer credit alternatives with value added features and benefits specifically curated for the unique 
needs of this financially underserved consumer, we endeavor to empower consumers on a path to improved financial well-being. 

Currently, within our Credit and Other Investments segment, we are applying the experiences gained and infrastructure 

built from servicing over $26 billion in consumer loans over our 23-year operating history to support lenders who originate a 
range of consumer loan products. These products include retail credit and credit cards originated by lenders through multiple 
channels, including retail point-of-sale, direct mail solicitation, and partnerships with third parties. In the point-of-sale channel, 
we partner with retailers and service providers in various industries across the U.S. to allow them to provide credit to their 
customers for the purchase of a variety of goods and services including consumer electronics, furniture, elective medical 
procedures, healthcare, educational services and home-improvements. The services of our lending partners are often extended to 
consumers who may not have access to traditional financing options. We specialize in supporting this “second-look” credit 
service. Our flexible technology platform allows our lending partners to integrate our paperless process and instant decision-
making platform with the technology infrastructure of participating retailers and service providers. Additionally, we support 
lenders who market general purpose credit cards directly to consumers through additional channels, which enables them to reach 
consumers through a diverse origination platform that includes retail point-of-sale, direct mail and digital marketing solicitation 
and partnerships with third parties. Our technology platform and proprietary analytics enable lenders to make instant credit 
decisions utilizing hundreds of inputs from multiple sources and thereby offer credit to consumers overlooked by traditional 
providers of financing. By supporting a range of products through a multitude of channels, we enable lenders to provide the right 
type of credit, whenever and wherever the consumer has a need. 

In most cases, we invest in the receivables originated by lenders who utilize our technology platform and other related 

services. From time to time, we also purchase receivables portfolios from third parties.  In this report, "receivables" or "loans" 
typically refer to receivables we have purchased from our lending partners or from third parties. 

Using our infrastructure and technology platform, we also provide loan servicing, including risk management and 

customer service outsourcing, for third parties. Also through our Credit and Other Investments segment, we engage in testing 
and limited investment in consumer finance technology platforms as we seek to capitalize on our expertise and infrastructure. 

Additionally, we report within our Credit and Other Investments segment: (1) the income earned from an investment in 
an equity-method investee that holds credit card receivables for which we are the servicer; and (2) gains or losses associated with 
investments previously made in consumer finance technology platforms. These include investments in companies engaged in 
mobile technologies, marketplace lending and other financial technologies. These investments are carried at the lower of cost or 
market valuation. None of these companies are publicly-traded and there are no material pending liquidity events. 

The recurring cash flows we receive within our Credit and Other Investments segment principally include those 

associated with (1) point-of-sale and direct-to-consumer receivables, (2) servicing compensation and (3) credit card receivables 
portfolios that are unencumbered or where we own a portion of the underlying structured financing facility. 

19 

  
  
  
  
  
  
  
  
  
  
   
We believe that our point-of-sale and direct-to-consumer receivables are generating, and will continue to generate, 

attractive returns on assets, thereby facilitating debt financing under terms and conditions (including advance rates and pricing) 
that will support attractive returns on equity, and we continue to pursue growth in this area. 

Within our Auto Finance segment, our CAR subsidiary operations principally purchase and/or service loans secured by 

automobiles from or for, and also provide floor plan financing for, a pre-qualified network of independent automotive dealers 
and automotive finance companies in the buy-here, pay-here, used car business. We purchase auto loans at a discount and with 
dealer retentions or holdbacks that provide risk protection. Also within our Auto Finance segment, we are providing certain 
installment lending products in addition to our traditional loans secured by automobiles. 

Beyond these activities within our Credit and Other Investments segment, we invest in and service portfolios of credit 

card receivables. One of our portfolios of credit card receivables is encumbered by non-recourse structured financing, and for 
this portfolio our principal remaining economic interest is the servicing compensation we receive as an offset against our 
servicing costs given that the likely future collections on the portfolio are insufficient to allow for full repayment of the 
financing. 

Subject to the availability of capital at attractive terms and pricing, we plan to continue to evaluate and pursue a variety 

of activities, including:  (1) investments in additional financial assets associated with point-of-sale and direct-to-consumer 
finance and credit activities as well as the acquisition of interests in receivables portfolios; (2) investments in other assets or 
businesses that are not necessarily financial services assets or businesses and (3) the repurchase of our convertible senior notes 
and other debt and our outstanding common stock. 

As of January 1, 2020, we have elected the fair value option to account for certain loans receivable associated with our 

point-of-sale and direct-to-consumer platform that were originated on or after January 1, 2020 (the "Fair Value Receivables"). 
We believe the use of fair value for these receivables more closely approximates the true economics of these receivables, better 
matching the yields and corresponding charge-offs. We believe the fair value option also enables us to report GAAP net income 
that provides increased transparency into our profitability and asset quality. Receivables acquired prior to January 1, 2020 will 
continue to be accounted for in our 2020 and subsequent financial statements at amortized cost, net. We will estimate the Fair 
Value Receivables using a discounted cash flow model, which considers various factors such as expected yields on consumer 
receivables, customer default rates, the timing of expected payments, estimated costs to service the portfolio, interest rates, and 
valuations of comparable portfolios. As a result of this fair value adoption, our loans, interest and fees receivable acquired 
subsequent to January 1, 2020 will be carried at fair value with changes in fair value recognized directly in earnings, and certain 
fee billings (such as annual membership fees and merchant fees) and origination costs associated with these receivables will no 
longer be deferred. We will reevaluate the fair value of our Fair Value Receivables at the end of each quarter. 

On January 30, 2020, the World Health Organization (“WHO”) announced a global health emergency because of a new 

strain of coronavirus originating in Wuhan, China (the “COVID-19 outbreak”) and the risks to the international community as 
the virus spreads globally beyond its point of origin. In March 2020, the WHO classified the COVID-19 outbreak as a pandemic, 
based on the rapid increase in exposure globally. 

The full impact of the COVID-19 outbreak continues to evolve as of the date of this report. As such, it is uncertain as 

to the magnitude of the effect the pandemic will have on the Company’s financial condition, liquidity, and future results of 
operations. Management is actively monitoring the global situation on its financial condition, liquidity, operations, industry, and 
workforce. Given the daily evolution of the COVID-19 outbreak and the global responses to curb its spread, the Company is not 
able to estimate the effects of the COVID-19 outbreak on its results of operations, financial condition, or liquidity for fiscal year 
2020.  

As a result of the Coronavirus Aid, Relief, and Economic Security Act (the CARES Act) signed into law by the 

President on March 27, 2020, additional avenues of relief will be available to workers and families through enhanced 
unemployment insurance provisions and to small businesses through programs administered by the Small Business 
Administration (SBA).  Management is currently assessing the availability of assistance under this program. 

20 

  
  
  
  
  
  
  
  
 
 
CONSOLIDATED RESULTS OF OPERATIONS 

(In Thousands) 
Total interest income ...............................................................     $ 
Interest expense .......................................................................       
Fees and related income on earning assets: 

Fees on credit products .........................................       
Changes in fair value of loans, interest and fees 
receivable recorded at fair value .........................       
Changes in fair value of notes payable associated 
with structured financings recorded at fair value       
Other .....................................................................       

Other operating income: 

Servicing income ..................................................       
Other income ........................................................       
Gain on repurchase of convertible senior notes ....       
Equity in income of equity-method investee ........       
Total ........................................................................................     $ 
Net losses upon impairment of loans, interest and fees 
receivable recorded at fair value ............................................       
Provision for losses on loans, interest and fees receivable 
recorded at net realizable value .............................................       
Other operating expenses: 

Salaries and benefits .............................................       
Card and loan servicing ........................................       
Marketing and solicitation ....................................       
Depreciation .........................................................       
Other .....................................................................       
Net income ..............................................................................       
Net (income) loss attributable to noncontrolling interests .......       
Net income attributable to controlling interests .......................       
Net income attributable to controlling interests to common 
shareholders ...........................................................................       

For the Year Ended December 31, 

2019 

2018 

261,218      $ 
(50,730)      

161,168      $ 
(36,896)      

Income 
Increases 
(Decreases) 
      from 2018 to 2019   
100,050  
(13,834) 

68,639        

25,694        

42,945  

1,251        

1,731        
(474)      

1,786        
117,903        
5,127        
1,001        
407,452      $ 

606        

3,589        
103        

1,969        
39,820        
—        
581        
196,634      $ 

645  

(1,858) 
(577) 

(183) 
78,083  
5,127  
420  
210,818  

897        

549        

(348) 

248,383        

100,338        

(148,045) 

26,229        
49,459        
36,388        
1,137        
13,196        
26,210        
233        
26,443        

23,430        
37,145        
12,124        
987        
18,579        
7,612        
244        
7,856        

(2,799) 
(12,314) 
(24,264) 
(150) 
5,383  
18,598  
(11) 
18,587  

25,290        

7,856        

17,434  

Year Ended December 31, 2019, Compared to Year Ended December 31, 2018  

Total interest income. Total interest income consists primarily of finance charges and late fees earned on point-of-sale 

and direct-to-consumer receivables, credit card and auto finance receivables. Period-over-period results primarily relate to growth 
in point-of-sale finance and direct-to-consumer products, the receivables of which increased from $453.3 million as of December 
31, 2018 to $908.4 million as of December 31, 2019. We are currently experiencing continued period-over-period growth in 
point-of-sale and direct-to-consumer receivables and to a lesser extent in our CAR receivables—growth which we expect to result 
in net period-over-period growth in our total interest income for these operations throughout 2020. Future periods’ growth is also 
dependent on the addition of new retail partners to expand the reach of point-of-sale operations as well as growth within existing 
partnerships and continued growth and marketing within the direct-to-consumer receivables. As discussed elsewhere in this 
Report, we have elected the fair value option to account for certain loan receivables associated with our point-of-sale and direct-
to-consumer platform that are originated on or after January 1, 2020.  As a result, merchant fees that are charged upon the 
acquisition of the receivable will no longer be deferred and will be recognized in the loan acquisition period.  Absent the unknown 
impacts COVID-19 may have on our ability to acquire new receivables or the impact it may have on our customers ability to 
make payments on outstanding loans and fees receivable, the earlier recognition of these merchant fees is expected to further 
increase our period-over-period results in the near term. 

Interest expense. Variations in interest expense are due to new borrowings associated with growth in point-of-sale and 

direct-to-consumer receivables and CAR operations as evidenced within Note 9, “Notes Payable and Variable Interest Entities,” to 
our consolidated financial statements offset by our debt facilities being repaid commensurate with net liquidations of the 
underlying credit card, auto finance and installment loan receivables that serve as collateral for the facilities. Outstanding notes 
payable associated with our point-of-sale and direct-to-consumer platform increased from $366.7 million as of December 31, 
2018 to $701.2 million as of December 31, 2019. We anticipate additional debt financing over the next few quarters as we 
continue to grow, and as such, we expect our quarterly interest expense to be above that experienced in the prior periods for these 
operations. 

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Fees and related income on earning assets. The significant factors affecting our differing levels of fees and related 

income on earning assets include: 

• 

• 

increases in fees on credit products, primarily associated with growth in direct-to-consumer products and to a lesser 
degree by growth in point-of-sale finance products; and 
the effects of changes in the fair values of credit card receivables recorded at fair value and notes payable associated 
with structured financings recorded at fair value as described below. 

We expect increasing levels of direct-to-consumer fee income throughout 2020 as we continue to invest in new credit 

card receivables. For credit card receivables for which we use fair value accounting (including those that we elected the fair 
value option for on January 1, 2020), we expect our change in fair value of credit card receivables recorded at fair value to 
increase throughout the year.  Inversely, we expect our change in fair value of notes payable associated with structured 
financings for our legacy credit card receivables recorded at fair value amounts to gradually diminish (absent significant changes 
in the assumptions used to determine these fair values) in the future. These amounts, however, are subject to potentially high 
levels of volatility if we experience changes in the quality of our credit card receivables or if there are significant changes in 
market valuation factors (e.g., interest rates and spreads) in the future.  Additionally, we expect to recognize certain fee billings 
(such as annual membership fees) associated with receivables accounted for under fair value as they are billed to the consumer 
(as opposed to deferred fee recognition), which, absent the unknown impacts COVID-19 may have on our ability to acquire new 
receivables or the impact it may have on our customers ability to make payments on outstanding loans and fees receivable, will 
further increase the expected levels of fee income in the near term.  

Servicing income. We earn servicing income by servicing loan portfolios for third parties (including our equity-method 
investee). Unless and/or until we grow the number of contractual servicing relationships we have with third parties or our current 
relationships grow their loan portfolios, we will not experience significant growth and income within this category, and we 
currently expect to experience continued declines in this category of revenue relative to revenue earned in prior periods. 

Other income. Included within our other income category are ancillary and interchange revenues. Given recent growth 

associated with new credit card receivables, we expect ancillary and interchange revenues to grow throughout the year. Also 
included within our other income category for the year ended December 31, 2019 is $105.9 million associated with reductions in 
accruals related to one of our portfolios.  The original accrual was based upon our estimate of the amount that may be claimed 
by customers and was based upon several factors including customer claims volume, average claim amount and a determination of 
the amount, if any, which may be offered to resolve such claims.  The assumptions used in the accrual estimate were subjective, 
mainly due to uncertainty associated with future claims volumes and the resolution costs, if any, per claim. As of  December 31, 
2019, we had no further reserves associated with this matter.   Included within our other income category for the year ended 
December 31, 2018, is the receipt of £34 million (approximately $42.9 million) in settlement of previously-disclosed litigation, 
resulting in income recognition of approximately $36.2 million after adjusting for amounts previously recorded.   

Equity in income of equity-method investee. Because our equity-method investee uses the fair value option to account 

for its financial assets and liabilities, changes in fair value estimates can cause some volatility in the earnings of this investee. 
Because of continued liquidations in the credit card receivables portfolio of our equity-method investee, absent additional 
investments in our existing or in new equity-method investees in the future, we expect gradually declining effects from our equity-
method investment on our operating results. 

Net losses upon impairment of loans, interest and fees receivable recorded at fair value. This account reflects charge 

offs (net of recoveries) of the face amount of credit card receivables we record at fair value on our consolidated balance sheet. We 
have experienced a general trending decline in this category as our legacy credit card portfolios diminished.  As discussed above, 
we expect future trending increases in the third and fourth quarter of 2020 due to our election of the fair value option to account 
for certain loans receivable that are acquired on or after January 1, 2020.  These increases will be abated somewhat as we continue 
to liquidate our historical credit card receivables.  Further. the unknown impacts of COVID-19 could lead to increased variability 
in our expected charge-offs 

Provision for losses on loans, interest and fees receivable recorded at net realizable value. Our provision for losses on 

loans, interest and fees receivable recorded at net realizable value covers, with respect to such receivables, changes in estimates 
regarding our aggregate loss exposures on (1) principal receivable balances, (2) finance charges and late fees receivable 
underlying income amounts included within our total interest income category, and (3) other fees receivable. We have 
experienced a period-over-period increase in this category between the years ended December 31, 2019 and 2018 primarily 
reflecting the effects of volume associated with point-of-sale and direct-to-consumer finance receivables (i.e., growth of new 
product receivables and their subsequent maturation), rather than specific credit quality changes or deterioration, which also 
impacted our provision for losses on loans, interest and fees receivable recorded at net realizable value to a lesser degree. Partially 
offsetting this increase was a reduction in our provision for loan losses for unearned fees and discounts that may be applicable for 
outstanding loan receivables and which would serve to reduce the financial impact of an eventual charge-off.  See Note 2, 
“Significant Accounting Policies and Consolidated Financial Statement Components,” to our consolidated financial statements 
and the discussions of our Credit and Other Investments and Auto Finance segments for further credit quality statistics and 

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analysis.  Given the above referenced election of the fair value option to account for certain loans receivable that are acquired on 
or after January 1, 2020, and absent the unknown impacts COVID-19 may have on our ability to acquire new receivables or the 
impact it may have on our customers ability to make payments on outstanding loans and fees receivable, we expect that our 
provision for losses on loans will diminish as the underlying receivables that continue to be recorded at net realizable value 
liquidate. 

Total other operating expense. Total other operating expense variances for the year ended December 31, 2019, relative 

to the year ended December 31, 2018, reflect the following: 

• 

• 

• 

• 

increases in salaries reflecting marginal growth in both the number of employees and increases in related benefit 
costs.  We expect some marginal increase in this cost for 2020 when compared to 2019 as we expect our receivables 
to continue to grow; 
increases in card and loan servicing expenses in the year ended December 31, 2019 when compared to the year 
ended December 31, 2018 due to growth in receivables associated with our investments in point-of-sale and direct-
to-consumer receivables, which grew from $453.3 million outstanding to $908.4 million outstanding at December 
31, 2018 and December 31, 2019, respectively, offset by the continued net liquidations in our legacy credit card 
portfolios, the receivables of which declined from $9.6 million outstanding to $6.4 million outstanding at December 
31, 2018 and December 31, 2019, respectively; 
increases in marketing and solicitation costs for the year ended December 31, 2019 primarily due to volume-related 
increases in costs attributable to the growth in our direct-to-consumer and (to a lesser extent) retail point-of-sale 
portfolios. We expect that increased origination and brand marketing support will result in overall increases in year-
over-year costs during 2020 although the frequency and timing of marketing efforts could result in reductions in 
quarter-over-quarter marketing costs; and 
slight decreases in other expenses primarily related to realized translation gains and losses recognized during both 
periods. 

Certain operating costs are variable based on the levels of accounts and receivables we service (both for our own 

account and for others) and the pace and breadth of our growth in receivables. However, a number of our operating costs are 
fixed and until recently have comprised a larger percentage of our total costs based on the ongoing contraction of our legacy 
credit card receivables. This trend is reversing as we continue to grow our earning assets (including loans, interest and fees 
receivable) based principally on growth of point-of-sale and direct-to-consumer receivables and to a lesser extent, growth within 
our CAR operations. This is evidenced by the growth we experienced in our managed receivables levels with minimal growth in 
the fixed portion of our card and loan servicing expenses as well as our salaries and benefits costs as we were able to better 
utilize our fixed costs to grow our asset base. We continue to manage our costs effectively. 

Notwithstanding our cost-control efforts and focus, we expect increased levels of expenditures associated with 
anticipated growth in point-of-sale and direct-to-consumer credit card-related operations. These expenses will primarily relate to 
the variable costs of marketing efforts and card and loan servicing expenses associated with new receivable acquisitions. While 
we have greater control over our variable expenses, it is difficult (as explained above) for us to appreciably reduce our fixed and 
other costs associated with an infrastructure (particularly within our Credit and Other Investments segment) that was built to 
support levels of managed receivables that are significantly higher than both our current levels and the levels that we expect to see 
in the near future. Additionally, the above referenced unknown potential impacts related to COVID-19 could result in more 
variability in these expenses. At this point, our Credit and Other Investments segment cash inflows are sufficient to cover its direct 
variable costs and a portion, but not all, of its share of overhead costs (including, for example, corporate-level executive and 
administrative costs and our convertible senior notes interest costs). As such, if we are unable to contain overhead costs or expand 
revenue-earning activities to levels commensurate with such costs, then we may experience continuing pressure on our ability to 
achieve consistent profitability. 

Noncontrolling interests. We reflect the ownership interests of noncontrolling holders of equity in our majority-owned 

subsidiaries as noncontrolling interests in our consolidated statements of operations. Unless we enter into significant new 
majority-owned subsidiary ventures with noncontrolling interest holders in the future, we expect to have negligible noncontrolling 
interests in our majority-owned subsidiaries and negligible allocations of income or loss to noncontrolling interest holders in 
future quarters.  

On November 14, 2019, a wholly-owned subsidiary issued 50.5 million Class B preferred units at a purchase price of 

$1.00 per unit to an unrelated third party. The units carry a 16% preferred return to be paid quarterly, with up to 6 percentage 
points of the preferred return to be paid through the issuance of additional units or cash, at our election. The units have both call 
and put rights and are also subject to various covenants including a minimum book value, which if not satisfied, could allow for 
the securities to be put back to the subsidiary. Subject to satisfying certain closing conditions, the subsidiary has the right to issue 
up to 50.5 million additional units on the same terms. The proceeds from the transaction are being used for general corporate 
purposes.  We have included the issuance of these Class B preferred units as temporary noncontrolling interests on the 
consolidated balance sheets. 

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Income Taxes. We experienced an effective income tax expense rate of 17.5% for the year ended December 31, 2019, 

compared to a negative effective income tax expense rate of 118.6% for the year ended December 31, 2018. Our  effective income 
tax expense rate for the year ended December 31, 2019 was below the statutory rate principally as a result of the release of federal 
valuation allowances. Our negative effective income tax expense rate for the year ended December 31, 2018 was significantly 
below the statutory rate principally as a result of our settlement during 2018 of an IRS examination of our 2008 tax return and the 
carryback of its resulting net operating losses to pre-2008 tax years. The settlement resulted in a decrease in our federal tax 
valuation allowance and net reductions in our accruals of interest on liabilities for uncertain tax positions and unpaid taxes. 

We report income tax-related interest and penalties (including those associated with both our accrued liabilities for 

uncertain tax positions and unpaid tax liabilities) within our income tax line item on our consolidated statements of 
operations.  We likewise report the reversal of income tax-related interest and penalties within such line item to the extent we 
resolve our liabilities for uncertain tax positions or unpaid tax liabilities in a manner favorable to our accruals therefor.  For 2019, 
we reported a net accrual of income tax-related interest and penalties of $0.1 million within our income tax line item, and, for 
2018, we reported a net reversal of income tax-related interest and penalties of $1.2 million within our income tax line item. 

In December 2014, we reached a settlement with the IRS concerning the tax treatment of net operating losses we 

incurred in 2007 and 2008 and carried back to obtain refunds of federal income taxes paid in earlier years dating back to 2003. In 
2015, we filed an amended return claim that, if accepted, would have eliminated the $7.4 million assessment (and corresponding 
interest and penalties) under a negotiated provision of the December 2014 IRS settlement. The IRS filed a lien (as is customarily 
the case) associated with the assessment.  Subsequently, an IRS examination team denied our amended return claims, and we filed 
a protest with IRS Appeals. Following correspondence and conferences held with IRS Appeals, we received and accepted a 
settlement offer from IRS Appeals in June 2018 that reduced our $7.4 million net unpaid income tax assessment referenced above 
to $3.7 million (such $3.7 million remaining unpaid assessment relating to the 2006 year to which we had originally carried back 
the aforementioned net operating losses). In July 2018, we paid $5.4 million to the IRS to cover the $3.7 million unpaid income 
tax assessment and most of the interest that had accrued thereon. Subsequently, during the three months ended September 30, 
2018, the IRS refunded $0.5 million of our $5.4 million payment, and in 2019, we paid $0.7 million to the IRS to cover the 
interest on the 2006 income tax liability.  Although we have paid all assessed income taxes related to this matter, we still have an 
outstanding accrued liability for failure-to-pay penalties (and accrued interest thereon) related to this matter. We are pursuing 
complete abatement of the failure-to-pay penalties of $0.9 million, and once this matter is resolved through either abatement or 
payment, we expect the IRS to remove the aforementioned lien in due course. 

Credit and Other Investments Segment 

Our Credit and Other Investments segment includes our activities relating to our servicing of and our investments in the 

point-of-sale, direct-to-consumer personal finance and credit card operations, our various credit card receivables portfolios, as 
well as other product testing and investments that generally utilize much of the same infrastructure. The types of revenues we 
earn from our investments in receivables portfolios and services primarily include finance charges, fees and the accretion of 
merchant fees associated with the point-of-sale receivables or annual fees on our direct-to-consumer receivables. 

We record (i) the finance charges, merchant fee accretion and late fees assessed on our Credit and Other Investments 

segment receivables in the interest income - consumer loans, including past due fees category on our consolidated statements of 
operations, (ii) the annual, activation, monthly maintenance, returned-check, cash advance and other fees in the fees and related 
income on earning assets category on our consolidated statements of operations, and (iii) the charge offs (and recoveries thereof) 
within our provision for losses on loans, interest and fees receivable recorded at net realizable value on our consolidated 
statements of operations (for all credit product receivables other than those for which we have elected the fair value option) and 
within net losses upon impairment of loans, interest and fees receivable recorded at fair value on our consolidated statements of 
operations (for all of our other receivables for which we have elected the fair value option). Additionally, we show the effects of 
fair value changes for those credit card receivables for which we have elected the fair value option as a component of fees and 
related income on earning assets in our consolidated statements of operations. 

We historically have invested in receivables portfolios through subsidiary entities. If we control through direct 

ownership or exert a controlling interest in the entity, we consolidate it and reflect its operations as noted above. If we exert 
significant influence but do not control the entity, we record our share of its net operating results in the equity in income of 
equity-method investee category on our consolidated statements of operations. 

Managed Receivables 

We make various references within our discussion of the Credit and Other Investments segment to our managed 

receivables. Our managed receivables data includes only the performance of those receivables underlying consolidated 
subsidiaries and excludes from managed receivables data the performance of receivables held by our equity method investee. As 
the receivables underlying our equity method investee reflect a small and diminishing portion of our overall receivables base, we 
do not believe their inclusion or exclusion in the overall results is material. Additionally, we calculate average managed 
receivables based on the quarter-end balances.  

24 

  
  
  
  
  
  
   
  
Financial, operating and statistical data based on aggregate managed receivables are important to any evaluation of the 

performance of our credit portfolios, including our risk management, servicing and collection activities and our valuing of 
purchased receivables. In allocating our resources and managing our business, management relies heavily upon financial data 
and results prepared on this “managed basis.” Analysts, investors and others also consider it important that we provide selected 
financial, operating and statistical data on a managed basis because this allows a comparison of us to others within the specialty 
finance industry. Moreover, our management, analysts, investors and others believe it is critical that they understand the credit 
performance of our managed receivables because it provides information concerning the quality of loan originations and the 
related credit risks inherent within the portfolios. 

Reconciliation of the managed receivables data to our GAAP financial statements requires an understanding that: 

(1) our managed receivables data are based on billings and actual charge-offs as they occur, without regard to any changes in our 
allowance for uncollectible loans, interest and fees receivable; (2) our managed receivables data exclude non-consolidated 
receivables (3) the period-end and average managed receivables data include the face value of receivables which are accounted 
for under the fair value option; and (4) when applicable, we exclude from our managed receivables data certain reimbursements 
received in respect of one of our portfolios which resulted in pre-tax income benefits within our net recovery of impairment of 
loans, interest and fees receivable recorded at fair value line item on our consolidated statements of operations totaling 
approximately $0.4 million for the three months ended September 30, 2018 and $1.7 million for the three months ended June 30, 
2018. This last category of reconciling items above is excluded because it does not bear on our performance in managing our 
credit card portfolios, including our risk management, servicing and collection activities and our valuing of purchased 
receivables; moreover, we do not expect to receive any further material reimbursements with respect to this portfolio. 

A reconciliation of our Loans, interest and fees receivable, at fair value to the assets underlying those receivables which 

are included in our managed receivables are as follows (in thousands): 

At or for the Three Months Ended 

2019 

2018 

   Dec. 31      Sept. 30      Jun. 30      Mar. 31      Dec. 31      Sept. 30      Jun. 30      Mar. 31   

Loans, interest and fees receivable, 
gross ..............................................      6,404       7,070       7,803       8,664       9,575       10,504       13,790       15,557  
Fair value adjustment ......................      (2,018)      (2,545)      (2,899)      (3,270)      (3,269)      (3,379)      (5,504)      (6,144) 
Loans, interest and fees receivable, 
at fair value ....................................      4,386       4,525       4,904       5,394       6,306       7,125       8,286       9,413  

Asset quality. Our delinquency and charge-off data at any point in time reflect the credit performance of our managed 

receivables. The average age of the accounts underlying our receivables, the timing of portfolio purchases, the success of our 
collection and recovery efforts and general economic conditions all affect our delinquency and charge-off rates. The average age 
of the accounts underlying our receivables portfolio also affects the stability of our delinquency and loss rates. We consider this 
delinquency and charge-off data in our allowance for uncollectible loans, interest and fees receivable for our other credit product 
receivables that we report at net realizable value. Our strategy for managing delinquency and receivables losses consists of 
account management throughout the life of the receivable. This strategy includes credit line management and pricing based on the 
risks.  See also our discussion of collection strategies under the “How Do We Collect?” in Item 1, “Business”. 

The following table presents the delinquency trends of the receivables we manage within our Credit and Other 

Investments segment, as well as charge-off data and other managed receivables statistics (in thousands; percentages of total): 

At or for the Three Months Ended 

2019 

2018 

  Dec. 31       Sept. 30       Jun. 30       Mar. 31       Dec. 31       Sept. 30       Jun. 30       Mar. 31   

12.9%     

15.3%     

Period-end managed 
receivables .........................   $ 914,828     $ 776,102     $ 610,129     $ 480,928     $ 462,862     $ 406,057     $ 371,331     $ 337,848  
Percent 30 or more days 
past due ..............................     
Percent 60 or more days 
past due ..............................     
Percent 90 or more days 
past due ..............................     
Averaged managed 
receivables .........................   $ 845,465     $ 693,116     $ 545,529     $ 471,895     $ 434,460     $ 388,694     $ 354,590     $ 335,567  
Total yield ratio ...................     
47.0%     
Combined gross charge-off 
ratio ...................................     

10.3%     

41.6%     

11.8%     

13.7%     

13.2%     

46.5%     

19.7%     

23.6%     

44.3%     

22.4%     

21.6%     

12.7%     

43.2%     

22.4%     

11.4%     

17.6%     

50.0%     

23.8%     

49.7%     

11.5%     

6.7%     

7.5%     

6.4%     

5.7%     

9.5%     

9.3%     

8.5%     

8.2%     

9.2%     

5.8%     

6.1%     

8.1%     

9.1% 

6.5% 

12.1% 

24.2% 

41.0% 

25 

  
  
 
  
  
  
  
  
    
  
  
  
   
  
  
 
  
  
 
     
  
  
  
The following table presents additional trends and data with respect to our current point-of-sale (“Retail”) and direct-to-

consumer (“Direct”) receivables (dollars in thousands). Results of our legacy credit card receivables portfolios are excluded: 

Retail - At or for the Three Months Ended 

2019 

2018 

  Dec. 31       Sept. 30       Jun. 30       Mar. 31       Dec. 31       Sept. 30       Jun. 30       Mar. 31   

Period-end managed 
receivables .........................   $ 397,690     $ 365,652     $ 308,382     $ 255,922     $ 257,772     $ 238,851     $ 223,873     $ 207,231  
Percent 30 or more days 
past due ..............................     
Percent 60 or more days 
past due ..............................     
Percent 90 or more days 
past due ..............................     
Average APR ......................     
Receivables purchased 
during period .....................   $ 116,327     $ 133,528     $ 123,533     $  69,120     $  80,096     $  70,860     $  74,391     $  60,932  

7.2%     
24.8%     

7.1%     
25.0%     

5.8%     
24.8%     

6.9%     
24.7%     

5.0%     
24.0%     

5.6%     
22.5%     

6.8%     
22.1%     

12.4%     

13.6%     

12.7%     

13.4%     

13.2%     

10.4%     

11.6%     

9.8%     

9.8%     

9.9%     

8.8%     

8.2%     

7.3%     

9.7%     

6.8% 
24.2% 

12.6% 

9.4% 

Direct - At or for the Three Months Ended 

2019 

2018 

  Dec. 31       Sept. 30       Jun. 30       Mar. 31       Dec. 31       Sept. 30       Jun. 30       Mar. 31   

Period-end managed 
receivables .........................   $ 510,734     $ 403,380     $ 293,944     $ 216,342     $ 195,515     $ 156,702     $ 133,668     $ 115,060  
Percent 30 or more days 
past due ..............................     
Percent 60 or more days 
past due ..............................     
Percent 90 or more days 
past due ..............................     
Average APR ......................     
Receivables purchased 
during period .....................   $ 195,243     $ 174,026     $ 123,776     $  60,733     $  69,585     $  48,729     $  48,966     $  33,747  

6.4%     
28.1%     

8.0%     
27.9%     

5.9%     
27.2%     

6.0%     
27.6%     

6.7%     
28.5%     

6.7%     
28.2%     

9.1%     
27.0%     

11.2%     

11.5%     

13.0%     

15.1%     

12.1%     

17.0%     

12.8%     

12.8%     

14.2%     

10.3%     

9.3%     

8.9%     

8.5%     

9.3%     

6.4% 
26.9% 

12.2% 

9.2% 

The following discussion relates to the tables above. 

Managed receivables levels. We experienced overall quarterly receivables growth throughout 2019 and 2018 with over 
$455.1 million in net receivables growth associated with the point-of-sale and direct-to-consumer products offered by our lending 
partners during 2019. The addition of large point-of-sale retail partners and ongoing purchases of receivables arising in accounts 
issued by our lending partners to customers of our existing retail partners helped grow our point-of-sale receivables by $139.9 
million and $50.9 million in the years ended December 31, 2019 and 2018, respectively. Our direct-to-consumer acquisitions grew 
by over $315.2 million and $85.7 million, net during the years ended December 31, 2019 and 2018, respectively. While we expect 
continued quarterly growth in our managed receivables balances for all of our products during 2020 (absent the unknown 
impacts COVID-19 may have on our ability to acquire new receivables or the impact it may have on our customers ability to 
make payments on outstanding loans and fees receivable), this growth in future periods largely is dependent on the addition of 
new retail partners to the point-of-sale origination platform as well as the timing of solicitations within the direct-to-consumer 
platform by our lending partner. Further, the loss of existing retail partner relationships could adversely affect new loan 
acquisition levels.  Our top five retail partnerships accounted for over 50% of the above referenced Retail period-end managed 
receivables outstanding as of December 31, 2019.  

Delinquencies. Delinquencies have the potential to impact net income in the form of net credit losses. Delinquencies 
also are costly in terms of the personnel and resources dedicated to resolving them. We intend for the receivables management 
strategies we use on our portfolios to manage and, to the extent possible, reduce the higher delinquency rates that can be expected 
with the younger average age of the newer receivables in our managed portfolio. These management strategies include 
conservative credit line management and collection strategies intended to optimize the effective account-to-collector ratio across 
delinquency categories. We measure the success of these efforts by reviewing delinquency rates. These rates exclude receivables 
that have been charged off. 

As we continue to invest in newer point-of-sale and direct-to-consumer receivables, our delinquency rates have 

increased when compared to the same periods in prior years. This is largely a result of the risk profiles (and corresponding 
expected returns) for these receivables. Our delinquency rates have continued to be somewhat lower than what we ultimately 
expect for our new point-of-sale and direct-to-consumer receivables given the continued growth and age of the related accounts. 
This trend can be seen in periods of large growth in the charts above which result in lower delinquency rates. If and when growth 

26 

  
  
 
  
  
 
     
  
  
  
  
 
  
  
 
     
  
  
   
  
  
  
for these product lines moderates, we expect increased overall delinquency rates as the existing receivables mature through their 
peak charge-off periods. Additionally, absent the unknown impacts COVID-19 may have on our ability to acquire new 
receivables or the impact it may have on our customers ability to make payments on outstanding loans and fees receivable and 
the corresponding impact on our delinquency rates, we expect to continue to see seasonal payment patterns on these receivables 
which impact our delinquencies. For example, delinquency rates historically are lower in the first quarter of each year due to the 
benefits of seasonally strong payment patterns associated with year-end tax refunds for most consumers. 

Total yield ratio. Currently, we are experiencing growth in newer, higher yielding receivables, including point-of-sale 
receivables and direct-to-consumer receivables. While this growth has contributed to increases in our total yield ratio, we expect 
this growth also will continue to result in higher charge-off and delinquency rates than those experienced historically. 
Additionally, direct-to-consumer receivables tend to have higher total yields than point-of-sale receivables, so recent accelerated 
growth in direct-to-consumer receivables has also contributed to the trending higher total yield ratio. Our fourth, third, second and 
first quarter 2019 total yield ratios exclude the impacts of $37.8 million, $26.7 million, $26.0 million and $15.4 million, 
respectively, associated with our aforementioned reduction in reserves associated with one of our portfolios. Similarly, our fourth 
quarter 2018 total yield ratio excludes the impact of $36.2 million associated with a litigation settlement in such quarter. 

Absent the unknown impacts COVID-19 may have on our ability to acquire new receivables or the impact it may have 

on our customers ability to make payments on outstanding loans and fees receivable, we expect total yield ratios to continue to 
fluctuate somewhat based on the relative mix of growth in point-of-sale receivables and higher yielding direct-to-consumer credit 
card receivables.  

Combined gross charge-off ratio. We charge off our Credit and Other Investments segment receivables when they 

become contractually more than 180 days past due. For all of our products, we charge off receivables within 30 days of 
notification and confirmation of a customer’s bankruptcy or death. However, in some cases of death, we do not charge off 
receivables if there is a surviving, contractually liable individual or an estate large enough to pay the debt in full. 

Growth within point-of-sale finance and direct-to-consumer receivables has resulted in increases in our charge-off rates 

over time. Our first quarter 2018 combined gross charge-off ratios reflect further significant investments during late 2017 in 
direct-to-consumer receivables, which reached their peak charge off periods during the fourth quarter of 2017 and first quarter of 
2018. Second and third quarter 2018 declines in the gross charge-off ratio are reflective of this as well and are also indicative of 
some of the seasonal delinquency benefits discussed above. Combined gross charge-off rates for the fourth quarter of 2018 and 
first quarter of 2019 reflect the expected higher charge-off rates associated with a mix shift to higher yielding products and 
ongoing testing of new products throughout 2018. The combined gross charge-off ratio in the third quarter of 2019 further 
reflects the positive impacts of a bulk sale of charged off receivables.  Absent this sale, the combined gross charge-off ratio 
would have been 18.6%. 

The growth in the point-of-sale and direct-to-consumer receivables continues to result in higher charge-offs than those 

experienced historically. In the next few quarters, we expect continued elevated charge off rates when compared to historical 
results, given the following: (1) higher expected charge off rates on the point-of-sale and direct-to-consumer receivables 
corresponding with higher yields on these receivables, (2) continued testing of receivables with higher risk profiles, which could 
lead to periodic increases in combined gross charge-offs, and (3) recent vintages reaching peak charge-off periods. Offsetting 
these increases will be growth in the underlying receivables base which will serve to mute to a varying degree some of the 
aforementioned impacts as has been seen in recent quarters. Further impacting our charge-off rates are the timing of solicitations 
which serve to minimize charge off rates in periods of high receivable acquisitions but also exacerbate charge-off rates in periods 
of lower receivable acquisitions. The unknown impacts COVID-19 may have on our ability to acquire new receivables or the 
impact it may have on our customers ability to make payments on outstanding loans and fees receivable could lead to changes in 
these expectations. 

Average APR. Our average annual percentage rate (“APR”) charged to customers varies by receivable type, credit 

history and other factors. The APR for receivables originated through our point-of-sale platform range from 0% to 36.0%. 
For direct-to-consumer receivables, APR ranges from 19.99% to 36.0%. We have experienced minor fluctuations in our average 
APR based on the relative product mix of receivables purchased during a period. We currently expect our average APRs in 2020 
to remain consistent with the average APRs we have experienced over the past several quarters; however, the timing and relative 
mix of receivables acquired could cause some minor fluctuations. 

Receivables purchased during period. Receivables purchased during the period reflect the gross amount of investments 
we have made in a given period, net of any credits issued to consumers during that same period. For most periods presented, our 
point-of-sale receivable purchases experienced overall growth throughout the periods presented largely based on the addition of 
new point-of-sale retail partners, as previously discussed. We may experience periodic declines in these acquisitions due to: the 
loss of one or more retail partners; seasonal purchase activity by consumers; or the timing of new customer originations by our 
lending partners. We currently expect to see increases in receivable acquisitions when compared to the same period in prior years. 
Our direct-to-consumer receivable acquisitions tend to have more volatility based on the issuance of new credit card accounts by 
our lending partner and the availability of capital to fund new purchases. Nonetheless, absent the unknown impacts COVID-19 

27 

  
   
  
  
  
  
  
may have on our ability to acquire new receivables or the impact it may have on our customers ability to make payments on 
outstanding loans and fees receivable we expect continued growth in the acquisition of these receivables throughout 2020. 

Auto Finance Segment 

CAR, our auto finance platform acquired in April 2005, principally purchases and/or services loans secured by 

automobiles from or for, and also provides floor-plan financing for, a pre-qualified network of independent automotive dealers 
and automotive finance companies in the buy-here, pay-here used car business.  We have expanded these operations to also 
include certain installment lending products in addition to our traditional loans secured by automobiles both in the U.S. and U.S. 
territories. 

Collectively, as of December 31, 2019, we served more than 600 dealers through our Auto Finance segment in 35 states, 

the District of Columbia and two U.S. territories. 

Managed Receivables Background 

For reasons set forth above within our Credit and Other Investments segment discussion, we also provide managed 

receivables-based financial, operating and statistical data for our Auto Finance segment. Reconciliation of the auto finance 
managed receivables data to our GAAP financial statements requires an understanding that our managed receivables data are 
based on billings and actual charge offs as they occur, without regard to any changes in our allowance for uncollectible loans, 
interest and fees receivable. Similar to the managed calculation above, the average managed receivables used in the ratios below is 
calculated based on the quarter ending balances of consolidated receivables. 

Analysis of Statistical Data 

Financial, operating and statistical metrics for our Auto Finance segment are detailed (in thousands; percentages of total) 

in the following table: 

At or for the Three Months Ended 

2019 

2018 

  Dec. 31      Sept. 30      Jun. 30      Mar. 31      Dec. 31      Sept. 30      Jun. 30      Mar. 31   
Period-end managed receivables .....   $ 89,785     $ 89,451     $ 89,490     $ 90,208     $ 88,057     $ 85,338     $ 83,872     $ 78,436  
Percent 30 or more days past due ....     
Percent 60 or more days past due ....     
Percent 90 or more days past due ....     
Average managed receivables .........   $ 89,618     $ 89,471     $ 89,849     $ 89,133     $ 86,698     $ 84,605     $ 81,154     $ 77,825  
Total yield ratio ...............................     
Combined gross charge-off ratio .....     
Recovery ratio .................................     

14.7%     
5.7%     
2.5%     

13.3%     
4.3%     
1.7%     

11.4%     
5.3%     
2.9%     

10.8%     
3.6%     
1.4%     

36.3%     
4.0%     
1.3%     

36.4%     
2.7%     
1.8%     

14.5%     
5.9%     
3.1%     

13.3%     
5.4%     
2.6%     

37.9%     
0.9%     
0.9%     

36.1%     
2.8%     
0.9%     

36.7%     
4.9%     
1.8%     

15.2%     
6.2%     
2.9%     

36.0%     
2.7%     
1.3%     

38.2%     
0.5%     
1.0%     

37.9% 
2.1% 
1.5% 

8.8% 
3.3% 
1.6% 

Managed receivables.  We expect modest growth in the level of our managed receivables for 2020 when compared to 
the same periods in prior years in both the U.S. and U.S. territories as CAR expands within its current geographic footprint and 
continues plans for service area expansion. Although we are expanding our CAR operations, the Auto Finance segment faces 
strong competition from other specialty finance lenders, as well as the indirect effects on us of our buy-here, pay-here dealership 
partners’ competition with more traditional franchise dealerships for consumers interested in purchasing automobiles. Managed 
receivable levels have increased in each of the periods of 2019 when compared to the same period in 2018 primarily due to the 
acquisition of new dealer relationships which has resulted in the ability to purchase higher levels of auto receivables.  We expect 
this increase in receivables when compared to the same periods in the prior year will continue to result in period over period 
increases for the coming quarters absent the unknown impacts COVID-19 may have on our ability to acquire new receivables or 
the impact it may have on our customers ability to make payments on outstanding loans and fees receivable. 

Delinquencies. Current delinquency levels are consistent with our expectations for levels in the near term with some 
improvement noted in the first quarter of 2019 due to seasonal performance improvements. Delinquency levels experienced for 
the first three quarters of 2018 generally were lower than historical rates largely due to the absence of any significant dealer-
related losses (as opposed to individual consumer defaults) that are typical during any given year and which tend to produce larger 
portfolio level defaults on receivables.  These low delinquencies also contributed to lower combined gross charge-off rates during 
2018. Delinquency rates also tend to fluctuate based on seasonal trends and historically are lower in the first quarter of each year 
as seen above due to the benefits of strong payment patterns associated with year-end tax refunds for most consumers. While we 
experienced some increase in our delinquency rates in 2019 when compared to the same periods in 2018, we are not concerned 
with modest fluctuations in delinquency rates and do not believe they will have a significantly positive or adverse impact on our 
results of operations; even at slightly elevated rates, we earn significant yields on CAR’s receivables and have significant dealer 

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reserves (i.e., retainages or holdbacks on the amount of funding CAR provides to its dealer customers) to protect against 
meaningful credit losses. 

Total yield ratio. We have experienced modest fluctuations in our total yield ratio largely impacted by the relative mix 
of receivables in various products offered by CAR as some shorter term product offerings tend to have higher yields. Yields on 
our CAR products over the last few quarters are consistent with our expectations.  Further, we expect our total yield ratio to 
remain in line with current experience, with moderate fluctuations based on relative growth or declines in average managed 
receivables for a given quarter.  These variations would be based on the relative mix of receivables in our various product 
offerings. Additionally, our product offerings in the U.S. territories tend to have slightly lower yields than those offered in the 
U.S. As such, continued growth in that region also will serve to slightly depress our overall total yield ratio, yet we expect growth 
in that region to continue to generate attractive returns on assets. 

Combined gross charge-off ratio and recovery ratio. We charge off auto finance receivables when they are between 120 

and 180 days past due, unless the collateral is repossessed and sold before that point, in which case we will record a charge off 
when the proceeds are received. Combined gross charge-off ratios in the above table reflect the lower delinquency rates we have 
recently experienced. While we anticipate our charge-offs to be incurred ratably across our portfolio of dealers, specific dealer-
related losses are difficult to predict and can negatively influence our combined gross charge-off ratio. This is evidenced by the 
slightly elevated combined gross charge-off rate we experienced during 2019.  We continually re-assess our dealers and will take 
appropriate action if we believe a particular dealer’s risk characteristics adversely change. While we have appropriate dealer 
reserves to mitigate losses across the majority of our pool of receivables, the timing of recognition of these reserves as an offset to 
charge offs is largely dependent on various factors specific to each of our dealer partners including ongoing purchase volumes, 
outstanding balances of receivables and current performance of outstanding loans. As such, the timing of charge-off offsets is 
difficult to predict; however, we believe that these reserves are adequate to offset any loss exposure we may incur. Additionally, 
the products we issue in the U.S. territories do not have dealer reserves with which we can offset losses. Further, given our 
expectation of some gradual increase in our delinquency rates as discussed above, we expect gross charge-off rates will climb 
slightly over existing rates although as indicated above, the timing of individual dealer-related losses is difficult to predict. We 
also expect our recovery rate to fluctuate modestly from quarter to quarter due to the timing of the sale of repossessed autos. 
Given the unknown impacts COVID-19 may have on our ability to acquire new receivables or the impact it may have on our 
customers ability to make payments on outstanding loans and fees receivable we could experience variation in these expectations. 

Definitions of Financial, Operating and Statistical Measures  

Total yield ratio. Represents an annualized fraction, the numerator of which includes (as appropriate for each 
applicable disclosed segment) the: 1) finance charge and late fee income billed on all consolidated outstanding receivables and 
the amortization of the accretable yield component of our acquisition discounts for portfolio purchases, collectively included in 
the consumer loans, including past due fees category on our consolidated statements of income; plus 2) credit card fees 
(including over-limit fees, cash advance fees, returned check fees and interchange income), earned, amortized amounts of annual 
membership fees and activation fees with respect to certain credit card receivables, collectively included in our fees and related 
income on earning assets category on our consolidated statements of income; plus 3) servicing, other income and other activities 
collectively included in our other operating income category on our consolidated statements of income. The denominator used 
represents our average managed receivables. 

Combined gross charge-off ratio. Represents an annualized fraction, the numerator of which is the aggregate 

consolidated amounts of finance charge, fee and principal losses from consumers unwilling or unable to pay their receivables 
balances, as well as from bankrupt and deceased consumers, less current-period recoveries (including recoveries from dealer 
reserve offsets for our CAR operations) and the related portion of unamortized fees and discounts, as reflected in Note 2 
“Significant Accounting Policies and Consolidated Financial Statement Components—Loans, Interest and Fees Receivable”, and 
the denominator of which is average managed receivables. Recoveries on managed receivables represent all amounts received 
related to managed receivables that previously have been charged off, including payments received directly from consumers and 
proceeds received from the sale of those charged-off receivables. Recoveries typically have represented less than 2% of average 
managed receivables. 

29 

  
  
   
  
  
         
 
 
LIQUIDITY, FUNDING AND CAPITAL RESOURCES 

As discussed elsewhere in this Report, we incur a significant level of costs associated with a fixed infrastructure that 
had been designed to support our significant legacy credit card operations. Our infrastructure costs are still somewhat elevated, 
and while we had in the past focused on cost reduction, our primary focus now is growing the point-of-sale and direct-to-
consumer credit card receivables so that our revenues from these investments can cover our infrastructure costs and return us to 
consistent profitability. Increases in new and existing retail partnerships and the expansion of our investments in direct-to-
consumer finance products have resulted in quarterly growth of total managed receivables levels, and we expect this growth to 
continue in the coming quarters. 

Accordingly, we will continue to focus on (i) containing costs (as opposed to our previous focus on reducing expenses) 

(ii) adding new retail partners to our platform to continue growth of the point-of-sale receivables (iii) continuing growth in 
direct-to-consumer credit card receivables and (iv) obtaining the funding necessary to meet capital needs required by the growth 
of our receivables. 

All of our Credit and Other Investments segment’s structured financing facilities are expected to amortize down with 

collections on the receivables within their underlying trusts and should not represent significant refunding or refinancing risks to 
our consolidated balance sheet.  Additionally, we do not expect any imminent refunding or financing needs associated with 
our convertible senior notes given their maturity in 2035. As such, facilities that could represent near-term significant refunding 
or refinancing needs as of December 31, 2019 are those associated with the following notes payable in the amounts indicated (in 
millions):    

Revolving credit facility (expiring November 1, 2021) that is secured by certain assets of our CAR subsidiary ...........    $ 
Revolving credit facility (expiring March 31, 2020) that is secured by certain receivables and restricted cash .............      
Revolving credit facility (expiring July 15, 2021) that is secured by certain receivables and restricted cash .................      
Revolving credit facility (expiring December 21, 2020) that is secured by certain receivables and restricted cash .......      
Revolving credit facility (expiring September 19, 2021) that is secured by certain receivables and restricted cash .......      
Amortizing debt facility (expiring September 30, 2021) that is sescured by certain receivables and restricted cash ......      
Total ................................................................................................................................................................................    $ 

39.1  
19.4  
14.6  
8.6  
15.0  
10.0  
106.7  

Further details concerning the above debt facilities and our convertible senior notes are provided in Note 9, “Notes 

Payable and Variable Interest Entities,” and Note 10, “Convertible Senior Notes,” to our consolidated financial statements 
included herein. Based on the state of the debt capital markets, the performance of our assets that serve as security for the above 
facilities, and our relationships with lenders, we view imminent refunding or refinancing risks with respect to the above facilities 
as low in the current environment, and we believe that the quality of our new receivables should allow us to raise more capital 
through increasing the size of our facilities with our existing lenders and attracting new lending relationships.   

In February 2017, we (through a wholly owned subsidiary) established a program under which we sell certain 
receivables to a consolidated trust in exchange for notes issued by the trust. The notes are secured by the receivables and other 
assets of the trust. Simultaneously with the establishment of the program, the trust issued a series of variable funding notes and 
sold an aggregate amount of up to $90.0 million (subsequently reduced to $70.0 million) of such notes (of which $25.8 million 
was outstanding as of December 31, 2019) to an unaffiliated third party pursuant to a facility that can be drawn upon to the extent 
of outstanding eligible receivables. Interest rates on the notes are fixed at 14.0%. The facility matures on February 8, 2022 and is 
subject to certain affirmative covenants and collateral performance tests, the failure of which could result in required early 
repayment of all or a portion of the outstanding balance of notes. The facility also may be prepaid subject to payment of a 
prepayment or other fee. 

In June 2018 and again in November 2018, we (through a wholly owned subsidiary) expanded the above mentioned 
program to sell up to an additional $100.0 million of notes ($200.0 million in total notes through the June and November 2018 
expansions) which are secured by the receivables and other assets of the trust (of which $0.0 million was outstanding as of 
December 31, 2019) to separate unaffiliated third parties pursuant to facilities that can be drawn upon to the extent of outstanding 
eligible receivables. Interest rates on the notes are based on commercial paper rates plus 3.75% and LIBOR plus 4.875%, 
respectively. The above facilities mature on June 11, 2021 and November 16, 2020, respectively, and are subject to certain 
affirmative covenants and collateral performance tests, the failure of which could result in required early repayment of all or a 
portion of the outstanding balance of notes. The facilities also may be prepaid subject to payment of a prepayment or other fee. 

In November 2018, we sold $167.3 million of asset backed securities (“ABS”) secured by certain retail point-of-sale 

receivables. A portion of the proceeds from the sale were used to pay-down our existing term and revolving facilities associated 
with our point-of-sale receivables. The weighted average interest rate on the securities is 5.76%. 

In June 2019, we sold $200.0 million of ABS secured by certain credit card receivables. A portion of the proceeds from 
the sale was used to pay-down our existing facilities associated with our credit card receivables. The terms of the ABS allow for a 

30 

  
  
  
  
  
  
  
  
  
two-year revolving structure with a subsequent 12-month to 18-month amortization period. The weighted average interest rate on 
the securities is fixed at 5.37%. 

In September 2019, we extended the maturity date of the revolving credit facility secured by the financial and operating 

assets of CAR to November 1, 2021, and, in October 2019, we expanded the borrowing capacity to $55.0 million. All other 
material terms remain unchanged. 

In November 2019, we sold $200.0 million of ABS secured by certain credit card receivables. A portion of the proceeds 
from the sale was used to pay-down our existing facilities associated with our credit card receivables and the remaining proceeds 
were available to fund the acquisition of future receivables. The terms of the ABS allow for a three-year revolving structure with a 
subsequent 12-month to 18-month amortization period. The weighted average interest rate on the securities is fixed at 4.91%. 

On November 26, 2014, we and certain of our subsidiaries entered into a Loan and Security Agreement with Dove 

Ventures, LLC, a Nevada limited liability company (“Dove”). The agreement provided for a senior secured term loan facility in 
an amount of up to $40.0 million at any time outstanding. On December 27, 2019, the Company issued 400,000 shares of its 
Series A Preferred Stock (10,000,000 shares authorized, 400,000 shares outstanding) with an aggregate initial liquidation 
preference of $40.0 million, in exchange for full satisfaction of the $40.0 million that the Company owed Dove under the Loan 
and Security Agreement.  Dividends on the preferred stock are 6% per annum (cumulative, non-compounding) and are payable as 
declared, and in preference to any common stock dividends, in cash. The Series A Preferred Stock is perpetual and has no 
maturity date. The Company may, at its option, redeem the shares of Series A Preferred Stock on or after January 1, 2025 at a 
redemption price equal to $100 per share, plus any accumulated and unpaid dividends. At the request of a majority of the holders 
of the Series A Preferred Stock, the Company is required to offer to redeem all of the Series A Preferred Stock at a redemption 
price equal to $100 per share, plus any accumulated and unpaid dividends, at the option of the holders thereof, on or after January 
1, 2024. Upon the election by the holders of a majority of the Series A Preferred Stock, each share of the Series A Preferred Stock 
is convertible into the number of shares of the Company’s common stock as is determined by dividing (i) the sum of (a) $100 and 
(b) any accumulated and unpaid dividends on such share by (ii) an initial conversion price equal to $10 per share, subject to 
adjustment in certain circumstances to prevent dilution.  

The use of the London Interbank Offered Rate (“LIBOR”) is expected to be phased out by the end of 2021. Currently, 

LIBOR is used as a reference rate for certain of our financial instruments. In any event, the majority of our revolving credit 
facilities mature prior to the expected phase out of LIBOR. At this time, there is no definitive information regarding the future 
utilization of LIBOR or of any particular replacement rate. Going forward, we will work with our lenders to use suitable 
alternative reference rates for our financial instruments. We will continue to monitor, assess and plan for the phase out of LIBOR; 
however, we currently do not expect the impact to be material to the Company. 

At December 31, 2019, we had $135.4 million in unrestricted cash held by our various business subsidiaries. Because 

the characteristics of our assets and liabilities change, liquidity management has been a dynamic process for us, driven by the 
pricing and maturity of our assets and liabilities. We historically have financed our business through cash flows from operations, 
asset-backed structured financings and the issuance of debt and equity. Details concerning our cash flows for the years ended 
December 31, 2019 and 2018 are as follows: 

•  During the year ended December 31, 2019, we generated $100.0 million of cash flows from operations compared to our 
generating $42.9 million of cash flows from operations during the year ended December 31, 2018. The increase in cash 
provided by operating activities was principally related to a deferred payment program started with an unrelated third-
party for a significant portion of our marketing expenditures and increases in finance collections associated with growing 
point-of-sale and direct-to-consumer receivables.  Offsetting this increase was reimbursements received in the second 
and third quarters of 2018 in respect of one of our portfolios with no corresponding receipt during 2019 as well as the 
settlement of aforementioned litigation. 

•  During the year ended December 31, 2019, we used $433.7 million of cash from our investing activities, compared to 

use of $134.5 million of cash from investing activities during the year ended December 31, 2018. This increase in cash 
used is primarily due to significant increases in the level of investments for 2019 in the point-of-sale and direct-to-
consumer receivables relative to the same period in 2018 and which we expect to continue to make throughout 2020. 
Slightly offsetting this increase in cash used by investing activities are returns on our aforementioned investments in 
point-of-sale and direct-to-consumer receivables which contributed positively to our cash generated from investing 
activities. 

•  During the year ended December 31, 2019, we generated $368.7 million of cash in financing activities, compared to our 
generating $161.7 million of cash in financing activities during the year ended December 31, 2018. In both periods, the 
data reflect borrowings associated with point-of-sale and direct-to-consumer receivables offset by net repayments of 
amortizing debt facilities as payments are made on the underlying receivables that serve as collateral. Further, on 
November 14, 2019, a wholly-owned subsidiary issued 50.5 million Class B preferred units at a purchase price of $1.00 
per unit.  

31 

  
  
   
  
  
  
  
  
  
  
Beyond our immediate financing efforts discussed throughout this report, we will continue to evaluate debt and equity 
issuances as a means to fund our investment opportunities. We expect to take advantage of any opportunities to raise additional 
capital if terms and pricing are attractive to us. Any proceeds raised under these efforts or additional liquidity available to us 
could be used to fund (1) additional investments in point-of-sale and direct-to-consumer finance receivables as well as the 
acquisition of credit card receivables portfolios and (2) further repurchases of our convertible senior notes and common stock. 
Pursuant to a share repurchase plan authorized by our Board of Directors on May 10, 2018, we are authorized to repurchase up 
to 5,000,000 shares of our common stock through June 30, 2020.  As of December 31, 2019 we were authorized to repurchase a 
remaining 4,391,318 shares under this share repurchase plan. 

CONTRACTUAL OBLIGATIONS, COMMITMENTS AND OFF-BALANCE-SHEET ARRANGEMENTS 

Commitments and Contingencies 

We do not currently have any off-balance-sheet arrangements; however, we do have certain contractual arrangements 

that would require us to make payments or provide funding if certain circumstances occur, which we refer to as contingent 
commitments. We do not currently expect that these contingent commitments will result in any material amounts being paid by us. 
See Note 11, “Commitments and Contingencies,” to our consolidated financial statements included herein for further discussion 
of these matters. 

RECENT ACCOUNTING PRONOUNCEMENTS 

See Note 2, “Significant Accounting Policies and Consolidated Financial Statement Components,” to our consolidated 

financial statements included herein for a discussion of recent accounting pronouncements. 

CRITICAL ACCOUNTING ESTIMATES  

We have prepared our financial statements in accordance with GAAP. These principles are numerous and complex. We 

have summarized our significant accounting policies in the notes to our consolidated financial statements. In many instances, 
the application of GAAP requires management to make estimates or to apply subjective principles to particular facts and 
circumstances. A variance in the estimates used or a variance in the application or interpretation of GAAP could yield a 
materially different accounting result. It is impracticable for us to summarize every accounting principle that requires us to use 
judgment or estimates in our application. Nevertheless, we describe below the areas for which we believe that the estimations, 
judgments or interpretations that we have made, if different, would have yielded the most significant differences in our 
consolidated financial statements. 

On a quarterly basis, we review our significant accounting policies and the related assumptions, in particular, those 

mentioned below, with the audit committee of the Board of Directors. 

Revenue Recognition 

Consumer Loans, Including Past Due Fees 

Consumer loans, including past due fees reflect interest income, including finance charges, and late fees on loans in 

accordance with the terms of the related customer agreements. Premiums, discounts and merchant fees paid or received 
associated with a loan are generally deferred and amortized over the average life of the related loans using the effective interest 
method. Finance charges and fees, net of amounts that we consider uncollectible, are included in loans, interest and fees 
receivable and revenue when the fees are earned. 

Fees and Related Income on Earning Assets 

Fees and related income on earning assets primarily include:  (1) fees associated with our credit products, including the 

receivables underlying our U.S. point-of-sale finance and direct-to-consumer platform, and our legacy credit card 
receivables; (2) changes in the fair value of loans, interest and fees receivable recorded at fair value; (3) changes in fair value of 
notes payable associated with structured financings recorded at fair value; (4) revenues associated with rent payments on rental 
merchandise; and (5) gains or losses associated with our investments in securities.  

We assess fees on credit card accounts underlying our credit card receivables according to the terms of the related 

cardholder agreements and, except for annual membership fees, we recognize these fees as income when they are charged to the 
customer's accounts. We accrete annual membership fees associated with our credit card receivables into income on a straight-
line basis over the cardholder privilege period. Similarly, fees on our other credit products are recognized when earned, which 
coincides with the time they are charged to the customer’s account. Fees and related income on earning assets, net of amounts 
that we consider uncollectible, are included in loans, interest and fees receivable and revenue when the fees are earned. 

32 

  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
Measurements for Loans, Interest and Fees Receivable at Fair Value and Notes Payable Associated with Structured 
Financings at Fair Value 

Our valuation of loans, interest and fees receivable, at fair value is based on the present value of future cash flows using 
a valuation model of expected cash flows and the estimated cost to service and collect those cash flows. We estimate the present 
value of these future cash flows using a valuation model consisting of internally developed estimates of assumptions third-party 
market participants would use in determining fair value, including estimates of net collected yield, principal payment rates, 
expected principal credit loss rates, costs of funds, discount rates and servicing costs.  Similarly, our valuation of notes payable 
associated with structured financings, at fair value is based on the present value of future cash flows utilized in repayment of the 
outstanding principal and interest under the facilities using a valuation model of expected cash flows net of the contractual 
service expenses within the facilities. We estimate the present value of these future cash flows using a valuation model 
consisting of internally developed estimates of assumptions third-party market participants would use in determining fair value, 
including:  estimates of net collected yield, principal payment rates and expected principal credit loss rates on the credit card 
receivables that secure the non-recourse notes payable; costs of funds; discount rates; and contractual servicing fees. 

The estimates for credit losses, payment rates, servicing costs, contractual servicing fees, costs of funds, discount rates 
and yields earned on credit card receivables significantly affect the reported amount of our loans, interest and fees receivable, at 
fair value and our notes payable associated with structured financings, at fair value on our consolidated balance sheet, and they 
likewise affect our changes in fair value of loans, interest and fees receivable recorded at fair value and changes in fair value of 
notes payable associated with structured financings recorded at fair value categories within our fees and related income on 
earning assets line item on our consolidated statements of operations. 

Allowance for Uncollectible Loans, Interest and Fees 

Through our analysis of loan performance, delinquency data, charge-off data, economic trends and the potential effects 

of those economic trends on consumers, we establish an allowance for uncollectible loans, interest and fees receivable as an 
estimate of the probable losses inherent within those loans, interest and fees receivable that we do not report at fair value. Our 
loans, interest and fees receivable consist of smaller-balance, homogeneous loans, divided into two portfolio segments:  Credit 
and Other Investments; and Auto Finance. Each of these portfolio segments is further divided into pools based on common 
characteristics such as contract or acquisition channel. For each pool, we determine the necessary allowance for uncollectible 
loans, interest and fees receivable by analyzing some or all of the following unique to each type of receivable pool:  historical 
loss rates; current delinquency and roll-rate trends; vintage analyses based on the number of months an account has been in 
existence; the effects of changes in the economy on our customers; changes in underwriting criteria; and estimated recoveries. 
These inputs are considered in conjunction with (and potentially reduced by) any unearned fees and discounts that may be 
applicable for an outstanding loan receivable. To the extent that actual results differ from our estimates of uncollectible loans, 
interest and fees receivable, our results of operations and liquidity could be materially affected. 

ITEM 7A. 

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

As a “smaller reporting company,” as defined by Item 10 of Regulation S-K, we are not required to provide this 

information. 

ITEM 8. 

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

See the Index to Financial Statements in Item 15, “Exhibits and Financial Statement Schedules.” 

ITEM 9. 

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
FINANCIAL DISCLOSURE 

None. 

33 

  
  
  
  
   
  
  
  
  
  
  
 
 
ITEM 9A. 

CONTROLS AND PROCEDURES 

Evaluation of Disclosure Controls and Procedures  

As of December 31, 2019, an evaluation of the effectiveness of our disclosure controls and procedures (as defined in 

Rule 13a-15(e) under the Act) was carried out on behalf of Atlanticus Holdings Corporation and our subsidiaries by our 
management and with the participation of our Chief Executive Officer (principal executive officer) and Chief Financial Officer 
(principal financial officer). Based upon the evaluation, our principal executive officer and principal financial officer concluded 
that these disclosure controls and procedures were effective as of December 31, 2019. 

Management’s Report on Internal Control over Financial Reporting  

Management of Atlanticus Holdings Corporation is responsible for establishing and maintaining adequate internal 

control over financial reporting (as such term is defined in Rule 13a-15(f) under the Act) for Atlanticus Holdings Corporation and 
our subsidiaries. Our management conducted an evaluation of the effectiveness of internal control over financial reporting as of 
December 31, 2019, based on the framework in Internal Control-Integrated Framework issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (“COSO”) Internal Control-Integrated Framework (2013 framework). 

Based on our evaluation under the COSO 2013 framework, management has concluded that internal control over 

financial reporting was effective as of December 31, 2019. 

This Annual Report does not include an attestation report of our independent public accounting firm regarding internal 

control over financial reporting. Management’s report is not subject to attestation by our independent public accounting firm 
pursuant to SEC rules that permit us to provide only management’s report in this Annual Report. 

Changes in Internal Control Over Financial Reporting  

During the quarter ended December 31, 2019, no change in our internal control over financial reporting (as defined in 

Rule 13a-15(f) under the Act) occurred that has materially affected, or is reasonably likely to materially affect, our internal control 
over financial reporting. 

Limitations on Controls 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 

Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

ITEM 9B. 

OTHER INFORMATION 

None. 

34 

  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
PART III 

ITEM 10. 

DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE  

The information required by this Item will be set forth in our Proxy Statement for the 2020 Annual Meeting of 

Shareholders in the sections entitled “Proposal One: Election of Directors,” “Executive Officers of Atlanticus,” “Delinquent 
Section 16(a) Reports” and “Corporate Governance” and is incorporated by reference. 

ITEM 11. 

EXECUTIVE COMPENSATION  

The information required by this Item will be set forth in our Proxy Statement for the 2020 Annual Meeting of 

Shareholders in the section entitled “Executive and Director Compensation” and is incorporated by reference. 

ITEM 12. 

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 
RELATED STOCKHOLDER MATTERS 

The information required by this Item will be set forth in our Proxy Statement for the 2020 Annual Meeting of 
Shareholders in the sections entitled “Security Ownership of Certain Beneficial Owners and Management” and “Equity 
Compensation Plan Information” and is incorporated by reference. 

ITEM 13. 

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 
INDEPENDENCE  

The information required by this Item will be set forth in our Proxy Statement for the 2020 Annual Meeting of 
Shareholders in the sections entitled “Related Party Transactions” and “Corporate Governance” and is incorporated by reference. 

ITEM 14. 

PRINCIPAL ACCOUNTANT FEES AND SERVICES  

The information required by this Item will be set forth in our Proxy Statement for the 2020 Annual Meeting of 

Shareholders in the section entitled “Auditor Fees” and is incorporated by reference. 

35 

  
  
  
  
  
  
  
  
  
  
  
  
 
 
PART IV 

ITEM 15. 

EXHIBITS AND FINANCIAL STATEMENT SCHEDULES 

The following documents are filed as part of this Report: 

1. Financial Statements  

INDEX TO FINANCIAL STATEMENTS  

Report of Independent Public Accounting Firm ..............................................................................................................  
Consolidated Balance Sheets as of December 31, 2019 and 2018 ...................................................................................  
Consolidated Statements of Operations for the Years Ended December 31, 2019 and 2018 ...........................................  
Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2019 and 2018 ......................  
Consolidated Statements of Shareholders’ Equity (Deficit) for the Years Ended December 31, 2019 and 2018 ............  
Consolidated Statements of Cash Flows for the Years Ended December 31, 2019 and 2018 .........................................  
Notes to Consolidated Financial Statements as of December 31, 2019 and 2018 ............................................................  

Page 
F-1 
F-2 
F-3 
F-4 
F-5 
F-6 
F-7 

2. Financial Statement Schedules  

None. 

36 

  
  
  
  
  
  
  
  
  
  
 
 
3. Exhibits  

Exhibit  
Number   
3.1 
3.1(a) 

  Articles of Incorporation, as amended 

Description of Exhibit 

Articles of Amendment Establishing Cumulative Convertible Preferred 
Stock, Series A 

Incorporated by Reference from 
Atlanticus’ SEC Filings  
Unless Otherwise Indicated(1) 

  May 16, 2017, Form 8-K, exhibit 3.1 

December 30, 2019, Form 8-K, exhibit 3.1 

3.2 
4.1 
4.2 
4.3 

4.4 

  Amended and Restated Bylaws (as amended through May 12, 2017) 
  Description of Common Stock of Atlanticus Holdings Corporation 
  Form of common stock certificate 

  May 16, 2017, Form 8-K, exhibit 3.2 
  Filed herewith 
  March 30, 2016, Form 10-K, exhibit 4.1 

Indenture dated November 23, 2005 with U.S. Bank National 
Association, as successor to Wachovia Bank, National Association 
Supplemental Indenture dated June 30, 2009 with U.S. Bank National 
Association, as successor to Wachovia Bank, National Association 

November 28, 2005, Form 8-K, exhibit 4.1 

July 7, 2009, Form 8-K, exhibit 4.2 

10.1 
10.2† 

  Stockholders Agreement dated as of April 28, 1999 

Fourth Amended and Restated 2014 Equity Incentive Plan 

  Form of Restricted Stock Agreement–Directors 
  Form of Restricted Stock Agreement–Employees 
  Form of Stock Option Agreement–Directors 
  Form of Stock Option Agreement–Employees 
  Form of Restricted Stock Unit Agreement–Directors 
  Form of Restricted Stock Unit Agreement–Employees 

Second Amended and Restated Employee Stock Purchase Plan 

  January 18, 2000, Form S-1, exhibit 10.1 

April 11, 2019, Definitive Proxy Statement 
on Schedule 14A, Appendix A 

  August 14, 2019, Form 10-Q, exhibit 10.2 
  August 14, 2019, Form 10-Q, exhibit 10.3 
  August 14, 2019, Form 10-Q, exhibit 10.4 
  August 14, 2019, Form 10-Q, exhibit 10.5 
  August 14, 2019, Form 10-Q, exhibit 10.6 
  August 14, 2019, Form 10-Q, exhibit 10.7 
April 10, 2018, Definitive Proxy Statement 
on Schedule 14A, Appendix A 

  Amended and Restated Employment Agreement for David G. Hanna 
  Employment Agreement for Jeffrey A. Howard 
  Employment Agreement for William R. McCamey 
  Outside Director Compensation Package  

  December 29, 2008, Form 8-K, exhibit 10.1 
  March 28, 2014, Form 10-K, exhibit 10.7 
  March 28, 2014, Form 10-K, exhibit 10.8 
  November 14, 2019, Form 10-Q, exhibit 10.1 

Amended and Restated Note Purchase Agreement, dated March 1, 
2010, among Merrill Lynch Mortgage Capital Inc., CCFC Corp. 
(formerly CompuCredit Funding Corp.), Atlanticus Services 
Corporation (formerly CompuCredit Corporation), and CompuCredit 
Credit Card Master Note Business Trust 

June 25, 2010, Form 8-K/A, exhibit 10.1 

  Share Lending Agreement 
  Amendment to Share Lending Agreement 

  November 22, 2005, Form 8-K, exhibit 10.1 
  March 6, 2012, Form 10-K, exhibit 10.12(a) 

Assumption Agreement dated June 30, 2009 between Atlanticus 
Holdings Corporation (formerly CompuCredit Holdings Corporation) 
and Atlanticus Services Corporation (formerly CompuCredit 
Corporation)  
Master Indenture for Perimeter Master Note Business Trust, dated 
February 8, 2017, among Perimeter Master Note Business Trust, U.S. 
Bank National Association and Atlanticus Services Corporation 
Amended and Restated Series 2017-One Indenture Supplement for 
Perimeter Master Note Business Trust, dated June 11, 2018 
First Amendment to the Amended and Restated Series 2017-One 
Indenture Supplement for Perimeter Master Note Business Trust, dated 
November 16, 2018  
Second Amendment to the Amended and Restated Series 2017-One 
Indenture Supplement for Perimeter Master Note Business Trust, dated 
September 20, 2019 
Third Amendment to the Amended and Restated Series 2017-One 
Indenture Supplement for Perimeter Master Note Business Trust, dated 
November 13, 2019  
Fourth Amendment to the Amended and Restated Series 2017-One 
Indenture Supplement for Perimeter Master Note Business Trust, dated 
January 23, 2020 
Series 2018-Three Indenture Supplement for Perimeter Master Note 
Business Trust, dated November 16, 2018 

37 

July 7, 2009, Form 8-K, exhibit 10.1 

May 15, 2017, Form 10-Q, exhibit 10.1 

Filed herewith 

Filed herewith 

Filed herewith 

Filed herewith 

Filed herewith 

Filed herewith 

10.2(a)† 
10.2(b)† 
10.2(c)† 
10.2(d)† 
10.2(e)† 
10.2(f)† 
10.3† 

10.4† 
10.5† 
10.6† 
10.7† 
10.8 

10.9 
10.9(a) 
10.10 

10.11 

10.11(a)* 

10.11(b)* 

10.11(c)* 

10.11(d) 

10.11(e)* 

10.11(f)* 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
Exhibit 
Number   
10.11(g)* 

10.11(h) 

10.11(i)* 

10.11(j)* 

10.11(k)* 

10.11(l)* 

10.11(m) 

10.11(n)* 

10.11(o)* 

10.11(p) 

10.11(q)* 

10.11(r)* 

10.11(s)* 

10.11(t) 

10.11(u) 

10.12 

10.12(a)* 

10.12(b) 

10.13 

10.13(a) 

Description of Exhibit 

First Amendment to the Series 2018-Three Indenture Supplement for 
Perimeter Master Note Business Trust, dated October 9, 2019 
Second Amendment to the Series 2018-Three Indenture Supplement 
for Perimeter Master Note Business Trust, dated November 13, 2019 
Third Amendment to Series 2018-Three Indenture Supplement for 
Perimeter Master Note Business Trust, dated January 23, 2020 
Purchase Agreement, dated February 8, 2017, among TSO-Fortiva 
Notes Holdco LP, TSO-Fortiva Certificate Holdco LP, Perimeter 
Funding Corporation, Atlanticus Services Corporation and Perimeter 
Master Note Business Trust  
First Amendment to Purchase Agreement, dated June 11, 2018, among 
TSO-Fortiva Notes Holdco LP, TSO-Fortiva Certificate Holdco LP, 
Perimeter Funding Corporation, Access Financing, LLC and Perimeter 
Master Note Business Trust  
Second Amendment to Purchase Agreement, dated November 16, 
2018, among TSO-Fortiva Notes Holdco LP, TSO-Fortiva Certificate 
Holdco LP, Perimeter Funding Corporation, Access Financing, LLC 
and Perimeter Master Note Business Trust  
Third Amendment to Purchase Agreement, dated November 13, 2019, 
among TSO-Fortiva Notes Holdco LP, TSO-Fortiva Certificate Holdco 
LP, Perimeter Funding Corporation, Access Financing, LLC and 
Perimeter Master Note Business Trust 
Fourth Amendment to Purchase Agreement, dated January 23, 2020, 
among TSO-Fortiva Notes Holdco LP, TSO-Fortiva Certificate Holdco 
LP, Perimeter Funding Corporation, Access Financing, LLC and 
Perimeter Master Note Business Trust 
Purchase Agreement, dated November 16, 2018, among TSO-Fortiva 
Notes Holdco LP, Perimeter Funding Corporation, Access Financing, 
LLC and Perimeter Master Note Business Trust 
First Amendment to Purchase Agreement, dated November 13, 2019, 
among TSO-Fortiva Notes Holdco LP, Perimeter Funding Corporation, 
Access Financing, LLC and Perimeter Master Note Business Trust 
Second Amendment to Purchase Agreement, dated January 23, 2020, 
among TSO-Fortiva Notes Holdco LP, Perimeter Funding Corporation, 
Access Financing, LLC and Perimeter Master Note Business Trust 
Series 2019-One Indenture Supplement for Perimeter Master Note 
Business Trust, dated June 12, 2019 
Series 2019-Two Indenture Supplement for Perimeter Master Note 
Business Trust, dated November 26, 2019 
Trust Agreement, dated February 8, 2017, between Perimeter Funding 
Corporation and Wilmington Trust, National Association 
First Amendment to Trust Agreement, dated June 11, 2018, between 
Perimeter Funding Corporation and Wilmington Trust, National 
Association  
Master Indenture for Fortiva Retail Credit Master Note Business Trust, 
dated November 9, 2018, among Fortiva Retail Credit Master Note 
Business Trust, U.S. Bank National Association and Access Financing, 
LLC 
Series 2018-One Indenture Supplement for Fortiva Retail Credit 
Master Note Business Trust, dated November 9, 2018 
Amended and Restated Trust Agreement, dated November 9, 2018, 
between FRC Funding Corporation and Wilmington Trust, National 
Association  
Loan and Security Agreement, dated November 26, 2014, by and 
among Atlanticus Holdings Corporation, Certain Subsidiaries Named 
Therein, and Dove Ventures, LLC 
First Amendment to Loan and Security Agreement, dated November 
23, 2015 

38 

Incorporated by Reference from 
Atlanticus’ SEC Filings  
Unless Otherwise Indicated(1) 

Filed herewith 

Filed herewith 

Filed herewith 

May 15, 2017, Form 10-Q, exhibit 10.1(b) 

Filed herewith 

Filed herewith 

Filed herewith 

Filed herewith 

Filed herewith 

Filed herewith 

Filed herewith 

Filed herewith 

Filed herewith 

May 15, 2017, Form 10-Q, exhibit 10.1(c) 

Filed herewith 

March 27, 2019, Form 10-K, exhibit 10.12 

March 27, 2019, Form 10-K, exhibit 10.12(a) 

March 27, 2019, Form 10-K, exhibit 10.12(b) 

March 6, 2015, Form 10-K, exhibit 10.15 

March 30, 2016, Form 10-K, exhibit 10.14(a) 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
Description of Exhibit 
Second Amendment to Loan and Security Agreement, dated November 
22, 2016 
Third Amendment to Loan and Security Agreement, dated November 
22, 2017 
Fourth Amendment to Loan and Security Agreement, dated June 5, 
2018  
Fifth Amendment to Loan and Security Agreement, dated October 22, 
2018  
Sixth Amendment to Loan and Security Agreement, dated November 
21, 2018 
Seventh Amendment to Loan and Security Agreement, dated 
November 5, 2019 
Eighth Amendment to Loan and Security Agreement, dated 
November 19, 2019  
Ninth Amendment to Loan and Security Agreement, dated December 
20, 2019 
Payoff Letter, dated December 27, 2019, between Dove Ventures, LLC 
and Atlanticus Holdings Corporation 
Program Management Agreement, dated April 1, 2017, between Mid 
America Bank & Trust Company and Atlanticus Services Corporation 
Amended and Restated Receivable Sales Agreement, dated April 1, 
2017, between Mid America Bank & Trust Company and Fortiva 
Funding, LLC 
Assignment and Assumption Agreement, dated March 24, 2018, among 
Mid America Bank & Trust Company, Atlanticus Services Corporation 
and The Bank of Missouri 
Assignment and Assumption Agreement, dated March 24, 2018, among 
Mid America Bank & Trust Company, Fortiva Funding, LLC and The 
Bank of Missouri 
Amended and Restated Operating Agreement of Access Financial 
Holdings, LLC, dated November 14, 2019 

Incorporated by Reference from 
Atlanticus’ SEC Filings  
Unless Otherwise Indicated(1) 
March 31, 2017, Form 10-K, exhibit 10.14(b) 

April 2, 2018, Form 10-K, exhibit 10.14(c) 

August 14, 2018, Form 10-Q, exhibit 10.2 

March 27, 2019, Form 10-K, exhibit 10.13(e) 

March 27, 2019, Form 10-K, exhibit 10.13(f) 

Filed herewith 

Filed herewith 

Filed herewith 

Filed herewith 

May 14, 2019, Form 10-Q, exhibit 10.2 

May 14, 2019, Form 10-Q, exhibit 10.2(a) 

May 14, 2019, Form 10-Q, exhibit 10.2(b) 

May 14, 2019, Form 10-Q, exhibit 10.2(c) 

Filed herewith 

Exhibit 
Number   
10.13(b) 

10.13(c) 

10.13(d) 

10.13(e) 

10.13(f) 

10.13(g) 

10.13(h) 

10.13(i) 

10.13(j) 

10.14 

10.14(a)* 

10.14(b) 

10.14(c) 

10.15* 

21.1 
23.1 
31.1 
31.2 
32.1 

  Filed herewith 
  Subsidiaries of the Registrant 
  Filed herewith 
  Consent of BDO USA, LLP 
  Certification of Principal Executive Officer pursuant to Rule 13a-14(a)    Filed herewith 
  Filed herewith 
  Certification of Principal Financial Officer pursuant to Rule 13a-14(a) 
Filed herewith 
Certification of Principal Executive Officer and Principal Financial 
Officer pursuant to 18 U.S.C. Section 1350 

  XBRL Instance Document 

101.INS 
101.SCH    XBRL Taxonomy Extension Schema Document 
101.CAL    XBRL Taxonomy Extension Calculation Linkbase Document 
101.LAB    XBRL Taxonomy Extension Label Linkbase Document 
101.PRE    XBRL Taxonomy Presentation Linkbase Document 
101.DEF    XBRL Taxonomy Extension Definition Linkbase Document 

  Filed herewith 
  Filed herewith 
  Filed herewith 
  Filed herewith 
  Filed herewith 
  Filed herewith 

Management contract, compensatory plan or arrangement. 

† 
(1)  Documents incorporated by reference from SEC filings made prior to June 2009 were filed under CompuCredit 

* 

Corporation (now Atlanticus Services Corporation) (File No. 000-25751), our predecessor issuer. 
Certain portions of this document have been excluded because they are both not material and would likely cause 
competitive harm to the Company if publicly disclosed. 

ITEM 16. 

FORM 10-K SUMMARY 

None. 

39 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
   
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the Registrant 
has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized, in the City of Atlanta, State 
of Georgia, on March 30, 2020. 

SIGNATURES 

Atlanticus Holdings Corporation 

By: 

/s/ David G. Hanna 
David G. Hanna 
Chief Executive Officer and Chairman of the Board    

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this Report has been signed below by 

the following persons in the capacities and on the dates indicated. 

Signature 

/s/David G. Hanna 

David G. Hanna 

 /s/William R. McCamey 

Title 

Date 

Chief Executive Officer and Chairman of the Board 
(Principal Executive Officer) 

March 30, 2020 

William R. McCamey 

Chief Financial Officer (Principal Financial Officer) 

March 30, 2020 

 /s/Mitchell C. Saunders 

Mitchell C. Saunders 

Chief Accounting Officer (Principal Accounting Officer) 

March 30, 2020 

/s/Jeffrey A. Howard 

Jeffrey A. Howard 

Director 

/s/Deal W. Hudson 

Deal W. Hudson 

Director 

/s/Mack F. Mattingly 

Mack F. Mattingly 

Director 

/s/Thomas G. Rosencrants 

Thomas G. Rosencrants 

Director 

March 30, 2020 

March 30, 2020 

March 30, 2020 

March 30, 2020 

40 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
Report of Independent Registered Public Accounting Firm  

Shareholders and Board of Directors 
Atlanticus Holdings Corporation 
Atlanta, Georgia 

Opinion on the consolidated Financial Statements  

We have audited the accompanying consolidated balance sheets of Atlanticus Holdings Corporation (the “Company”) and 
subsidiaries as of December 31, 2019 and 2018, the related consolidated statements of operations, comprehensive income, 
shareholders’ equity (deficit), and cash flows for each of the two years in the period ended December 31, 2019, and the related 
notes (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial statements 
present fairly, in all material respects, the financial position of the Company and subsidiaries at December 31, 2019 and 2018, and 
the results of their operations and their cash flows for each of the two years in the period ended December 31, 2019, in conformity 
with accounting principles generally accepted in the United States of America. 

Basis for Opinion 

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an 
opinion on the Company’s consolidated financial statements based on our audits. We are a public accounting firm registered with 
the Public Company Accounting Oversight Board (United States) (“PCAOB”) and are required to be independent with respect to 
the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and 
Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud. The Company is not required to have, nor were we engaged to perform, an audit of its internal 
control over financial reporting. As part of our audits we are required to obtain an understanding of internal control over financial 
reporting but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control over financial 
reporting. Accordingly, we express no such opinion. 

Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, 
whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a 
test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included 
evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall 
presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion. 

/s/ BDO USA, LLP 

We have served as the Company's auditor since 2002. 
Atlanta, Georgia 
March 30, 2020 

F-1 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
Atlanticus Holdings Corporation and Subsidiaries 
Consolidated Balance Sheets 
(Dollars in thousands) 

   December 31,       December 31,    

2019 

2018 

Assets 
Unrestricted cash and cash equivalents (including $78.7 million and $16.8 million associated 
with variable interest entities at December 31, 2019 and December 31, 2018, respectively) .......   $ 
Restricted cash and cash equivalents (including $25.9 million and $61.0 million associated with 
variable interest entities at December 31, 2019 and December 31, 2018, respectively) ...............     
Loans, interest and fees receivable: 

Loans, interest and fees receivable, at fair value (including $3.9 million and $5.7 
million associated with variable interest entities at December 31, 2019 and 
December 31, 2018, respectively) ............................................................................     
Loans, interest and fees receivable, gross (including $857.2 million and $403.4 
million associated with variable interest entities at December 31, 2019 and 
December 31, 2018, respectively) ............................................................................     
Allowances for uncollectible loans, interest and fees receivable (including $168.8 
million and $57.4 million associated with variable interest entities at December 
31, 2019 and December 31, 2018, respectively) .......................................................     

Deferred revenue (including $40.7 million and $13.2 million associated with 
variable interest entities at December 31, 2019 and December 31, 2018, 
respectively) .............................................................................................................     
Net loans, interest and fees receivable ...........................................................................................     
Property at cost, net of depreciation ...............................................................................................     
Investments in equity-method investee ..........................................................................................     
Deposits .........................................................................................................................................     
Operating lease right-of-use assets .................................................................................................     
Prepaid expenses and other assets ..................................................................................................     
Total assets .....................................................................................................................................   $ 
Liabilities 
Accounts payable and accrued expenses ........................................................................................   $ 
Operating lease liabilities ...............................................................................................................     
Notes payable, at face value (including $701.1 million and $366.7 million associated with 

variable interest entities at December 31, 2019 and December 31, 2018, respectively) ...............     
Notes payable to related parties .....................................................................................................     
Notes payable associated with structured financings, at fair value (associated with variable 
interest entities) ............................................................................................................................     
Convertible senior notes .................................................................................................................     
Income tax liability ........................................................................................................................     
Total liabilities ...............................................................................................................................     

Commitments and contingencies (Note 11) 

Preferred stock, no par value, 10,000,000 shares authorized: 
Series A preferred stock, 400,000 shares issued and outstanding at December 31, 2019 
(liquidation preference - $40.0 million); 0 shares issued and outstanding at December 31, 2018 
(Note 4) ........................................................................................................................................     
Class B preferred units issued to noncontrolling interests (Note 4) ...............................................     

Shareholders' Equity 
Common stock, no par value, 150,000,000 shares authorized: 15,885,314 shares issued and 
outstanding (including 1,459,233 loaned shares to be returned) at December 31, 2019; and 
15,563,574 shares issued and outstanding (including 1,459,233 loaned shares to be returned) at 
December 31, 2018 ......................................................................................................................     
Paid-in capital ................................................................................................................................     
Accumulated other comprehensive income ....................................................................................     
Retained deficit ..............................................................................................................................     
Total shareholders’ equity (deficit) ................................................................................................     
Noncontrolling interests .................................................................................................................     
Total equity (deficit) ......................................................................................................................     
Total liabilities, preferred stock and shareholders' equity (deficit) .................................................   $ 

See accompanying notes. 

F-2 

135,379     $ 

60,968  

41,015       

80,786  

4,386       

6,306  

998,209       

541,344  

(186,329 )     

(79,211) 

(90,307 )     
725,959       
2,738       
1,957       
104       
14,091       
15,023       
936,266     $ 

41,617     $ 
22,259       

749,209       
—       

3,920       
24,091       
5,785       
846,881       

(43,897) 
424,542  
3,625  
2,476  
124  
—  
10,087  
582,608  

105,765  
—  

390,927  
40,000  

5,651  
62,142  
252  
604,737  

40,000       
49,050       

—  
—  

—       
212,692       
—       
(211,786 )     
906       
(571 )     
335       
936,266     $ 

—  
213,435  
3,558  
(238,784) 
(21,791) 
(338) 
(22,129) 
582,608  

  
  
  
  
    
  
      
        
  
      
        
  
      
        
  
  
      
        
  
      
        
  
  
      
        
  
      
        
  
  
      
        
  
      
        
  
  
Atlanticus Holdings Corporation and Subsidiaries 
Consolidated Statements of Operations 
(Dollars in thousands, except per share data) 

   For the Year Ended December 31,   

2019 

2018 

Interest income: 
Consumer loans, including past due fees ................................................................................   $ 
Other.......................................................................................................................................     
Total interest income ..............................................................................................................     
Interest expense ......................................................................................................................     
Net interest income before fees and related income on earning assets and provision for 
losses on loans, interest and fees receivable .........................................................................     
Fees and related income on earning assets ......................................................................     
Net losses upon impairment of loans, interest and fees receivable recorded at fair 
value ..............................................................................................................................     
Provision for losses on loans, interest and fees receivable recorded at net realizable 
value ..............................................................................................................................     
Net interest income, fees and related income on earning assets .............................................     
Other operating income: 

Servicing income ............................................................................................................     
Other income ..................................................................................................................     
Gain on repurchase of convertible senior notes ..............................................................     
Equity in income of equity-method investee ..................................................................     
Total other operating income .................................................................................................     
Other operating expense: 
Salaries and benefits ...............................................................................................................     
Card and loan servicing ..........................................................................................................     
Marketing and solicitation ......................................................................................................     
Depreciation ...........................................................................................................................     
Other.......................................................................................................................................     
Total other operating expense ................................................................................................     
Income before income taxes ...................................................................................................     
Income tax (expense) benefit .................................................................................................     
Net income .............................................................................................................................     
Net loss attributable to noncontrolling interests .....................................................................     
Net income attributable to controlling interests ......................................................................   $ 
Preferred dividends ................................................................................................................   $ 
Net income attributable to common shareholders ..................................................................   $ 
Net income attributable to common shareholders per common share—basic ........................   $ 
Net income attributable to common shareholders per common share—diluted .....................   $ 

See accompanying notes. 

260,832    $ 
386      
261,218      
(50,730)     

210,488      
71,147      

160,968  
200  
161,168  
(36,896) 

124,272  
29,992  

(897)     

(549) 

(248,383)     
32,355      

(100,338) 
53,377  

1,786      
117,903      
5,127      
1,001      
125,817      

26,229      
49,459      
36,388      
1,137      
13,196      
126,409      
31,763      
(5,553)     
26,210      
233      
26,443    $ 
(1,153)   $ 
25,290    $ 
1.74    $ 
1.66    $ 

1,969  
39,820  
-  
581  
42,370  

23,430  
37,145  
12,124  
987  
18,579  
92,265  
3,482  
4,130  
7,612  
244  
7,856  
-  
7,856  
0.56  
0.56  

F-3 

  
  
  
  
    
  
      
        
  
      
        
  
      
        
  
  
  
  
  
 
 
Atlanticus Holdings Corporation and Subsidiaries 
Consolidated Statements of Comprehensive Income 
(Dollars in thousands) 

  For the Year Ended December 31,   

2019 

2018 

Net income .............................................................................................................................   $ 
Other comprehensive income (loss): 
Foreign currency translation adjustment ................................................................................     
Reclassifications of foreign currency translation gains to Other operating expense on the 
consolidated statements of operations ..................................................................................     
Income tax expense related to other comprehensive income ..................................................     
Comprehensive income ..........................................................................................................     
Comprehensive loss attributable to noncontrolling interests ..................................................     
Comprehensive income attributable to controlling interests ..................................................   $ 
Comprehensive income attributable to controlling interests to common shareholders...........   $ 

26,210     $ 

2,282       

(5,840 )     
—       
22,652       
233       
22,885     $ 
21,732     $ 

7,612   

5,774   

(38 ) 
—   
13,348   
244   
13,592   
13,592   

See accompanying notes. 

F-4 

  
  
  
  
    
  
      
        
  
  
  
  
 
 
Atlanticus Holdings Corporation and Subsidiaries 
Consolidated Statements of Shareholders’ Equity (Deficit) 
For the Years Ended December 31, 2019 and 2018 
(Dollars in thousands) 

   Common Stock 

Shares 
Issued 

    Amount     

Paid-In 
Capital      

Balance at  

Accumulated 
Other 
Comprehensive 
Income (Loss)      

Retained 
Deficit 

Noncontrolling 
Interests 

Temporary 
Equity 
Associated with 
Noncontrolling 
Interests 

Total 
Equity 
(Deficit)     

Series A 
Preferred 
Stock 

December 31, 2017       15,291,884     $ 

—    $  212,785    $ 

(2,178)   $  (246,640)   $ 

(94)   $  (36,127)   $ 

—    $ 

—  

20,300       

—      

50      

—      

—      

—      

50      

—      

—  

533,177       

—      

—      

—      

—      

—      

—      

—      

—  

—       

—      

1,323      

—      

—      

—      

1,323      

—      

—  

(281,787 )     

—      

(723)     

—      

—      

—      

(723)     

—      

—       

—      

—      

5,736      

7,856      

(244)      13,348      

December 31, 2018       15,563,574     $ 

—    $  213,435    $ 

3,558    $  (238,784)   $ 

(338)   $  (22,129)   $ 

—    $ 

—  

—  

—  

—       

—      

—      

—      

555      

—      

555      

—      

—  

Stock options 
exercises and 
proceeds related 
thereto ................     

Compensatory 

stock issuances, 
net of forfeitures      

Deferred stock-

based 
compensation 
costs....................     

Redemption and 
retirement of 
shares..................     

Comprehensive 

income (loss) ......     

Balance at  

Cumulative effects 
from adoption of 
new lease 
standard (Note 2)     

Accretion of 
discount 
associated with 
issuance of 
subsidiary equity     

Preferred 

—       

—      

(50)     

dividends ............     

—       

—      

(1,103)     

—      

—      

—      

—      

—      

(50)     

—      

(1,103)     

50      

—      

—  

—  

Stock option 

exercises and 
proceeds related 
thereto ................     

Compensatory 

stock issuances, 
net of forfeitures      

Contributions by 

preferred 
shareholders .......     

Costs associated 

with 
contributions by 
preferred 
shareholders .......     

Deferred stock-

based 
compensation 
costs....................     

Redemption and 
retirement of 
shares..................     

Comprehensive 

income (loss) ......     

Balance at  

469,701       

—      

1,215      

—      

—      

—      

1,215      

—      

—  

209,500       

—      

—      

—      

—      

—      

—      

—      

—  

—       

—      

—      

—      

—      

—      

—      

50,500      

40,000  

—       

—      

—      

—      

—      

—      

—      

(1,500)     

—  

—       

—      

1,712      

—      

—      

—      

1,712      

—      

—  

(357,461 )     

—      

(2,517)     

—      

—      

—      

(2,517)     

—       

—      

—      

(3,558)     

26,443      

(233)      22,652      

—      

—      

—  

—  

December 31, 2019       15,885,314     $ 

—    $  212,692    $ 

—    $  (211,786)   $ 

(571)   $ 

335    $ 

49,050    $ 

40,000  

See accompanying notes.  

F-5 

  
  
      
  
      
  
      
  
      
  
      
  
      
  
      
  
 
  
  
    
    
    
 
       
  
 
 
Atlanticus Holdings Corporation and Subsidiaries 
Consolidated Statements of Cash Flows 
(Dollars in thousands) 

  For the Year Ended December 31,   

2019 

2018 

Operating activities 
Net income .............................................................................................................................   $ 
Adjustments to reconcile net income to net cash provided by operating activities: 

Depreciation, amortization and accretion, net .................................................................     
Losses upon impairment of loans, interest and fees receivable recorded at fair value ....     
Provision for losses on loans, interest and fees receivable ..............................................     
Interest expense from accretion of discount on notes .....................................................     
Income from accretion of merchant fees and discount associated with receivables 

26,210     $ 

7,612   

7,693       
897       
248,383       
818       

987   
549   
100,338   
890   

purchases .....................................................................................................................     

(116,252 )     

(75,517 ) 

Unrealized gain on loans, interest and fees receivable and underlying notes payable 

held at fair value ..........................................................................................................     
Amortization of deferred loan costs ................................................................................     
Income from equity-method investments .......................................................................     
Gain on repurchase of convertible senior notes ..............................................................     
Deferred stock-based compensation costs ......................................................................     
Lease liability payments .................................................................................................     
Changes in assets and liabilities: 

Decrease (increase) in uncollected fees on earning assets .......................................     
Increase (decrease) in income tax liability ..............................................................     
Decrease in deposits ................................................................................................     
(Decrease) increase in accounts payable and accrued expenses ..............................     
Other........................................................................................................................     
Net cash provided by operating activities ...............................................................................     

(2,982 )     
3,518       
(1,001 )     
(5,127 )     
1,712       
(10,080 )     

1,765       
5,533       
20       
(52,720 )     
(8,424 )     
99,963       

Investing activities 
Proceeds from equity-method investee...................................................................................     
Investments in earning assets .................................................................................................     
Proceeds from earning assets .................................................................................................     
Purchases and development of property, net of disposals ......................................................     
Net cash used in investing activities .......................................................................................     

1,520       
(1,098,764 )     
663,805       
(250 )     
(433,689 )     

Financing activities 
Noncontrolling interests contributions ...................................................................................     
Issuance costs for nonontrolling interests ...............................................................................     
Proceeds from issuance of preferred stock .............................................................................     
Proceeds from exercise of stock options ................................................................................     
Purchase and retirement of outstanding stock ........................................................................     
Proceeds from borrowings ......................................................................................................     
Repayment of borrowings ......................................................................................................     
Net cash provided by financing activities ...............................................................................     
Effect of exchange rate changes on cash .............................................................................     
Net increase in cash and cash equivalents ..............................................................................     
Cash and cash equivalents and restricted cash at beginning of period ...................................     
Cash and cash equivalents and restricted cash at end of period .............................................   $ 
Supplemental cash flow information ..................................................................................       
Cash paid for interest ..............................................................................................................   $ 
Net cash income tax payments ...............................................................................................   $ 

See accompanying notes. 

F-6 

(4,195 ) 
2,128   
(581 ) 
—   
1,323   
—   

(8,754 ) 
(8,880 ) 
126   
(5,411 ) 
32,241   
42,856   

2,349   
(607,981 ) 
472,497   
(1,383 ) 
(134,518 ) 

—   
—   
—   
50   
(723 ) 
632,043   
(469,623 ) 
161,747   
1,011   
71,096   
70,658   
141,754   

50,500       
(1,500 )     
40,000       
1,215       
(2,517 )     
873,340       
(592,318 )     
368,720       
(354 )     
34,640       
141,754       
176,394     $ 

46,302     $ 
20     $ 

33,467   
4,750   

  
  
  
  
    
  
      
        
  
      
        
  
      
        
  
  
    
        
    
      
        
  
  
    
        
    
      
        
  
        
  
  
  
  
 
 
Atlanticus Holdings Corporation and Subsidiaries 
Notes to Consolidated Financial Statements 
December 31, 2019 and 2018 

1. 

Description of Our Business 

Our accompanying consolidated financial statements include the accounts of Atlanticus Holdings Corporation (the 
“Company”) and those entities we control. We are primarily focused on providing financial technology and related services. 
Through our subsidiaries, we provide technology and other support services to lenders who offer an array of financial products 
and services to consumers who may have been declined under traditional financing options. 

In most cases, we invest in the receivables originated by lenders who utilize our technology platform and other related 

services. From time to time, we also purchase receivables portfolios from third parties.  References to "receivables" include 
receivables purchased from our lending partners and from third parties. As discussed further below, we reflect our business lines 
within two reportable segments: Credit and Other Investments; and Auto Finance. See also Note 3, “Segment Reporting,” for 
further details. 

Within our Credit and Other Investments segment, we facilitate consumer finance programs offered by our bank 

partner to originate consumer loans through multiple channels, including retail point-of-sale, direct mail solicitation, digital 
marketing and through partner relationships. In the retail credit (the “point-of-sale” operations) channel, we partner with retailers 
and service providers in various industries across the United States (“U.S.”) to enable them to provide credit to their customers for 
the purchase of goods and services. These services of our lending partners are often extended to consumers who may have been 
declined under traditional financing options. We specialize in supporting this “second look” credit service in various market 
segments across the U.S. Additionally, we support lenders who market general purpose credit cards directly to consumers 
(collectively, the “direct-to-consumer” operations) through additional channels enabling them to reach consumers through a 
diverse origination platform that includes retail point-of-sale, direct mail solicitation, digital marketing and partnerships with third 
parties. Using our infrastructure and technology platform, we also provide loan servicing, including risk management and 
customer service outsourcing, for third parties. 

Additionally, we report within our Credit and Other Investments segment: 1) the servicing income from our legacy 

credit card receivables, 2) the income earned from an investment in an equity-method investee that holds credit card receivables 
for which we are the servicer; and 3) gains or losses associated with investments previously made in consumer finance 
technology platforms. These include investments in companies engaged in mobile technologies, marketplace lending and other 
financial technologies. These investments are carried at the lower of cost or market valuation. None of these companies are 
publicly-traded and there are no material pending liquidity events. 

Within our Auto Finance segment, our CAR subsidiary operations principally purchase and/or service loans secured by 

automobiles from or for, and also provide floor plan financing for, a pre-qualified network of independent automotive dealers 
and automotive finance companies in the buy-here, pay-here, used car business. We purchase auto loans at a discount and with 
dealer retentions or holdbacks that provide risk protection. Also within our Auto Finance segment, we are providing certain 
installment lending products in addition to our traditional loans secured by automobiles. 

2. 

Significant Accounting Policies and Consolidated Financial Statement Components 

The following is a summary of significant accounting policies we follow in preparing our consolidated financial 

statements, as well as a description of significant components of our consolidated financial statements. 

Basis of Presentation and Use of Estimates 

We prepare our consolidated financial statements in accordance with generally accepted accounting principles in the 

U.S. (“GAAP”). The preparation of financial statements in accordance with GAAP requires us to make estimates and 
assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as of the 
date of our consolidated financial statements, as well as the reported amounts of revenues and expenses during each reporting 
period. We base these estimates on information available to us as of the date of the financial statements. Actual results could 
differ materially from these estimates. Certain estimates, such as credit losses, payment rates, costs of funds, discount rates and 
the yields earned on credit card receivables, significantly affect the reported amount of credit card receivables that we report at 
fair value and our notes payable associated with structured financings, at fair value; these estimates likewise affect the changes 
in these amounts reflected within our fees and related income on earning assets line item on our consolidated statements of 
operations. Additionally, estimates of future credit losses have a significant effect on loans, interest and fees receivable, net, as 
shown on our consolidated balance sheets, as well as on the provision for losses on loans, interest and fees receivable within our 
consolidated statements of operations. 

F-7 

  
 
  
  
  
  
  
  
  
  
  
  
We have eliminated all significant intercompany balances and transactions for financial reporting purposes. 

Unrestricted Cash and Cash Equivalents 

Unrestricted cash and cash equivalents consist of cash, money market investments and overnight deposits. We consider 
all highly liquid cash investments with low interest rate risk and original maturities of three months or less to be cash equivalents. 
Cash equivalents are carried at cost, which approximates market. We maintain unrestricted cash and cash equivalents for general 
operating purposes and to meet our longer term debt obligations. The majority of these cash balances are not insured. 

Restricted Cash 

Restricted cash as of December 31, 2019 and 2018 includes certain collections on loans, interest and fees receivable, the 

cash balances of which are required to be distributed to noteholders under our debt facilities. Our restricted cash balances also 
include minimum cash balances held in accounts at the request of certain of our business partners. 

Loans, Interest and Fees Receivable 

Loans, Interest and Fees Receivable, at Fair Value. Loans, interest and fees receivable held at fair value represent 

receivables underlying credit card securitization trusts, and which qualify as a variable interest entity ("VIE"), that are 
consolidated onto our consolidated balance sheet, some portfolios of which are unencumbered and some of which are still 
encumbered under structured financing facilities. Further details concerning our loans, interest and fees receivable held at fair 
value are presented within Note 6, “Fair Values of Assets and Liabilities.” 

Loans, Interest and Fees Receivable. Our loans, interest and fees receivable, gross, currently consist of receivables 

associated with (a) our U.S. point-of-sale and direct-to-consumer financing and other credit products platform within our Credit 
and Other Investments segment and (b) our Auto Finance segment’s operations. Our Credit and Other Investments segment loans, 
interest and fees receivable generally are unsecured, while our Auto Finance segment loans, interest and fees receivable generally 
are secured by the underlying automobiles in which we hold the vehicle title. We purchased loans with outstanding principal of 
$182.9 million and $179.4 million for the years ended December 31, 2019 and 2018, respectively, through our pre-qualified 
network of independent automotive dealers and automotive finance companies. 

We show both an allowance for uncollectible loans, interest and fees receivable and unearned fees (or “deferred 

revenue”) for our loans, interest and fees receivable (i.e., as opposed to those carried at fair value). Our loans, interest and fees 
receivable consist of smaller-balance, homogeneous loans, divided into two portfolio segments:  Credit and Other Investments; 
and Auto Finance. While each of these categories has unique features, they share many of the same credit risk characteristics and 
thus share a similar approach to the establishment of an allowance for loan losses. Each portfolio segment is divided into pools 
based on common characteristics such as contract or acquisition channel. For each pool, we determine the necessary allowance 
for uncollectible loans, interest and fees receivable by analyzing some or all of the following unique attributes for each type of 
receivable pool:  historical loss rates; current delinquency and roll-rate trends; vintage analyses based on the number of months 
an account has been in existence; the effects of changes in the economy on our customers; changes in underwriting criteria; and 
estimated recoveries. For our Auto Finance segment we may further reduce the expected charge-off, taking into consideration 
specific dealer level reserves which may allow us to offset our losses and, in the case of secured loans, the impact of collateral 
available to offset a potential loss. Conversely, for receivables in our Credit and Other Investments segment, which generally do 
not have a secured interest in collateral, we look to reserve for the gross expected exposure to charge-offs. 

These reserves are considered in conjunction with (and potentially reduced by) any unearned fees and discounts 

that may be applicable for an outstanding loan receivable. A considerable amount of judgment is required to assess the ultimate 
amount of uncollectible loans, interest and fees receivable, and we continuously evaluate and update our methodologies to 
determine the most appropriate allowance necessary. We may individually evaluate a receivable or pool of receivables for 
impairment if circumstances indicate that the receivable or pool of receivables may be at higher risk for non-performance than 
other receivables (e.g., if a particular retail or auto-finance partner has indications of non-performance (such as a bankruptcy) 
that could impact the underlying pool of receivables we purchased from the partner). 

Certain of our loans, interest and fees receivable also contain components of deferred revenue including merchant fees 

on the purchases of receivables for our point-of-sale receivables and annual fee billings for our direct-to-consumer credit card 
receivables. Our point-of-sale and auto finance loans, interest and fees receivable include principal balances and associated fees 
and interest due from customers which are earned each period a loan is outstanding, net of the unearned portion of merchant fees 
and loan discounts. Additionally, many of our direct-to-consumer credit card receivables have an annual membership fee that is 
billed to the consumer on card activation and for each anniversary of that date thereafter. As of December 31, 2019 and December 
31, 2018, the weighted average remaining accretion period for the $90.3 million and $43.9 million of deferred revenue reflected in 
the consolidated balance sheets was 11 months. Included within deferred revenue, are merchant fees and discounts on purchased 
loans of $48.1 million and $30.0 million as of December 31, 2019 and December 31, 2018, respectively. 

F-8 

   
  
  
  
  
  
  
  
  
  
  
A roll-forward (in millions) of our allowance for uncollectible loans, interest and fees receivable by class of receivable is 

as follows:  

For the Year ended December 31, 2019 
Allowance for uncollectible loans, interest and fees receivable: 

Credit 
Cards 

Auto 
Finance 

Other 
Unsecured 
Lending 
Products      

Total 

Balance at beginning of period ....................................................   $ 
Provision for loan losses ..............................................................     
Charge offs ..................................................................................     
Recoveries ...................................................................................     
Balance at end of period ..............................................................   $ 

(35.4)   $ 
(161.5)     
80.2      
(4.6)     
(121.3)   $ 

(1.3)   $ 
(3.5)     
4.6      
(1.4)     
(1.6)   $ 

(42.5)   $ 
(83.4)     
68.1      
(5.6)     
(63.4)   $ 

(79.2) 
(248.4) 
152.9  
(11.6) 
(186.3) 

As of December 31, 2019 
Allowance for uncollectible loans, interest and fees receivable: 

Credit 
Cards 

Auto 
Finance 

Other 
Unsecured 
Lending 
Products      

Total 

Balance at end of period individually evaluated for impairment .   $ 
Balance at end of period collectively evaluated for impairment ..   $ 

—    $ 
(121.3)   $ 

(0.4)   $ 
(1.2)   $ 

(0.1)   $ 
(63.3)   $ 

(0.5) 
(185.8) 

Loans, interest and fees receivable: 

Loans, interest and fees receivable, gross ....................................   $ 
Loans, interest and fees receivable individually evaluated for 
impairment .................................................................................   $ 
Loans, interest and fees receivable collectively evaluated for 
impairment .................................................................................   $ 

509.2    $ 

89.8    $ 

399.2    $ 

998.2  

—    $ 

2.1    $ 

0.1    $ 

2.2  

509.2    $ 

87.7    $ 

399.1    $ 

996.0  

For the Year ended December 31, 2018 
Allowance for uncollectible loans, interest and fees receivable: 

Credit 
Cards 

Auto 
Finance 

Other 
Unsecured 
Lending 
Products      

Total 

Balance at beginning of period ....................................................   $ 
Provision for loan losses ..............................................................     
Charge offs ..................................................................................     
Recoveries ...................................................................................     
Balance at end of period ..............................................................   $ 

(18.2)   $ 
(46.6)     
29.9      
(0.5)     
(35.4)   $ 

(2.3)   $ 
(0.3)     
2.2      
(0.9)     
(1.3)   $ 

(42.5)   $ 
(53.4)     
58.2      
(4.8)     
(42.5)   $ 

(63.0) 
(100.3) 
90.3  
(6.2) 
(79.2) 

As of December 31, 2018 
Allowance for uncollectible loans, interest and fees receivable: 

Credit 
Cards 

Auto 
Finance 

Other 
Unsecured 
Lending 
Products      

Total 

Balance at end of period individually evaluated for impairment .   $ 
Balance at end of period collectively evaluated for impairment ..   $ 

—    $ 
(35.4)   $ 

(0.2)   $ 
(1.1)   $ 

(0.1)   $ 
(42.4)   $ 

(0.3) 
(78.9) 

Loans, interest and fees receivable: 

Loans, interest and fees receivable, gross ....................................   $ 
Loans, interest and fees receivable individually evaluated for 
impairment .................................................................................   $ 
Loans, interest and fees receivable collectively evaluated for 
impairment .................................................................................   $ 

188.6    $ 

88.1    $ 

264.6    $ 

541.3  

—    $ 

0.4    $ 

0.1    $ 

0.5  

188.6    $ 

87.7    $ 

264.5    $ 

540.8  

Delinquent loans, interest and fees receivable reflect the principal, fee and interest components of loans we did not 

collect on or prior to the contractual due date. Amounts we believe we will not ultimately collect are included as a component in 
our overall allowance for uncollectible loans, interest and fees receivable. For most products we service other than our Auto 
Finance receivables, interest and fees are discontinued when loans, interest and fees receivable become contractually 90 or more 
days past due. We charge off our Credit and Other Investments and Auto Finance segment receivables when they become 
contractually more than 180 days past due. For all of our products, we charge off receivables within 30 days of notification and 

F-9 

  
  
    
    
  
      
        
        
        
  
   
  
    
    
  
      
        
        
        
  
      
        
        
        
  
  
  
    
    
  
      
        
        
        
  
  
  
    
    
  
      
        
        
        
  
      
        
        
        
  
   
confirmation of a customer’s bankruptcy or death. However, in some cases of death, we do not charge off receivables if there is a 
surviving, contractually liable individual or an estate large enough to pay the debt in full. 

Recoveries on accounts previously charged off are credited to the allowance for uncollectible loans, interest and 
fees receivable and effectively offset our provision for losses on loans, interest and fees receivable recorded at net realizable value 
on our consolidated statements of operations. (All of the above discussion relates only to our loans, interest and fees receivable for 
which we use net realizable value, as opposed to fair value accounting. For loans, interest and fees receivable recorded at fair 
value, recoveries offset losses upon impairment of the underlying loans, interest and fees receivable recorded at fair value, net of 
recoveries on our consolidated statements of operations.) 

We consider loan delinquencies a key indicator of credit quality because this measure provides the best ongoing estimate 

of how a particular class of receivables is performing. An aging of our delinquent loans, interest and fees receivable, gross (in 
millions) by class of receivable as of December 31, 2019 and December 31, 2018 is as follows: 

As of December 31, 2019 
30-59 days past due ...........................................................................   $ 
60-89 days past due ...........................................................................     
90 or more days past due ...................................................................     
Delinquent loans, interest and fees receivable, gross ........................     
Current loans, interest and fees receivable, gross ..............................     
Total loans, interest and fees receivable, gross ..................................   $ 
Balance of loans greater than 90-days delinquent still accruing 
interest and fees ...............................................................................   $ 

As of December 31, 2018 
30-59 days past due ...........................................................................   $ 
60-89 days past due ...........................................................................     
90 or more days past due ...................................................................     
Delinquent loans, interest and fees receivable, gross ........................     
Current loans, interest and fees receivable, gross ..............................     
Total loans, interest and fees receivable, gross ..................................   $ 
Balance of loans greater than 90-days delinquent still accruing 
interest and fees ...............................................................................   $ 

Credit 
Cards 

Auto 
Finance 

Other 
Unsecured 
Lending 
Products      

21.7    $ 
18.5      
46.6      
86.8      
422.4      
509.2    $ 

8.1    $ 
3.0      
2.6      
13.7      
76.1      
89.8    $ 

14.0    $ 
11.5      
27.2      
52.7      
346.5      
399.2    $ 

Total 

43.8  
33.0  
76.4  
153.2  
845.0  
998.2  

—    $ 

1.9    $ 

—    $ 

1.9  

Credit 
Cards 

Auto 
Finance 

Other 
Unsecured 
Lending 
Products      

7.1    $ 
5.3      
12.3      
24.7      
163.9      
188.6    $ 

7.9    $ 
2.8      
2.2      
12.9      
75.2      
88.1    $ 

9.7    $ 
7.6      
18.5      
35.8      
228.8      
264.6    $ 

Total 

24.7  
15.7  
33.0  
73.4  
467.9  
541.3  

—    $ 

1.5    $ 

—    $ 

1.5  

Troubled Debt Restructurings. As part of ongoing collection efforts, once an account in our Credit and Other 
Investments segment is 90 days or more past due, the account is placed on a non-accrual status. Placement on a non-accrual status 
results in the use of programs under which the contractual interest associated with a receivable may be reduced or eliminated, or a 
certain amount of accrued fees is waived, provided a minimum number or amount of payments have been made. Following this 
adjustment, if a customer demonstrates a willingness and ability to resume making monthly payments and meets certain additional 
criteria, we will re-age the customer’s account. When we re-age an account, we adjust the status of the account to bring a 
delinquent account current, but generally do not make any further modifications to the payment terms or amount owed. Once an 
account is placed on a non-accrual status, it is closed for further purchases. Accounts that are placed on a non-accrual status and 
thereafter make at least one payment qualify as troubled debt restructurings (“TDRs”). 

F-10 

  
  
  
  
    
    
  
  
  
    
    
  
  
  
  
 
 
The following table details by class of receivable, the number and amount of modified loans, including TDRs that have 

been re-aged, as of December 31, 2019 and December 31, 2018: 

December 31, 2019 

December 31, 2018 

As of 

Number of TDRs ...............................................................................     
Number of TDRs that have been re-aged ..........................................     
Amount of TDRs on non-accrual status (in thousands) .....................   $ 
Amount of TDRs on non-accrual status above that have been re-
aged (in thousands) ..........................................................................   $ 
Carrying value of TDRs (in thousands) .............................................   $ 
TDRs - Performing (carrying value, in thousands)* .........................   $ 
TDRs - Nonperforming (carrying value, in thousands)* ...................   $ 

Point-of-
sale 

Direct-to-
consumer      

Point-of-
sale 

10,682      
2,788      
14,468    $ 

14,553      
2,854      
13,037    $ 

Direct-to-
consumer    
3,584  
1,111  
1,942  

6,095      
2,759      
4,885    $ 

5,118    $ 
8,864    $ 
6,754    $ 
2,110    $ 

3,104    $ 
7,312    $ 
6,106    $ 
1,206    $ 

3,782    $ 
3,333    $ 
2,525    $ 
808    $ 

955  
1,363  
1,191  
172  

*“TDRs - Performing” include accounts that are current on all amounts owed, while “TDRs - Nonperforming” include 

all accounts with past due amounts owed. 

Given that the above TDRs have a high reserve rate prior to modification as TDRs, we do not separately reserve or 

impair these receivables outside of our general reserve process. 

The Company modified 31,409 and 21,997 accounts in the amount of $43.3 million and $33.2 million during the twelve 

month periods ended December 31, 2019 and December 31, 2018, respectively, that qualified as TDRs. The following table 
details by class of receivable, the number of accounts and balance of loans that completed a modification (including those that 
were classified as TDRs) within the prior twelve months and subsequently defaulted. 

Twelve Months Ended 

December 31, 2019 

December 31, 2018 

Number of accounts ..........................................................................     
Loan balance at time of charge off (in thousands).............................   $ 

2,835      
4,397    $ 

3,339      
3,545    $ 

Property at Cost, Net of Depreciation 

Point-of-
sale 

Direct-to-
consumer      

Point-of-
sale 

Direct-to-
consumer    
5,415  
4,963  

6,903      
9,634    $ 

We capitalize costs related to internal development and implementation of software used in our operating activities in 

accordance with applicable accounting literature. These capitalized costs consist almost exclusively of fees paid to third-party 
consultants to develop code and install and test software specific to our needs and to customize purchased software to maximize 
its benefit to us. 

We record our property at cost less accumulated depreciation or amortization. We compute depreciation expense using 
the straight-line method over the estimated useful lives of our assets, which are approximately 5 years for furniture, fixtures and 
equipment, and 3 years for computers and software. We amortize leasehold improvements over the shorter of their estimated 
useful lives or the terms of their respective underlying leases. 

We periodically review our property to determine if it is impaired. We incurred no impairment costs in 2019 and 

no impairment costs in 2018. 

Investment in Equity-Method Investee 

We account for an investment using the equity method of accounting if we have the ability to exercise significant 
influence, but not control, over the investee. Significant influence is generally deemed to exist based on ownership interest, 
although other factors, such as representation on an investee’s board of managers, specific voting and veto rights held by each 
investor and the effects of commercial arrangements, are considered in determining whether equity method accounting is 
appropriate. We record our interests in the income of our equity-method investee within the equity in income of equity-method 
investee category on our consolidated statements of operations. 

We use the equity method for our 66.7% investment in a limited liability company formed in 2004 to acquire a portfolio 

of credit card receivables. We account for this investment using the equity method of accounting due to specific voting and veto 
rights held by each investor, which do not allow us to control this investee. 

F-11 

  
  
  
  
  
  
    
  
  
  
    
    
  
  
  
  
  
  
  
  
    
  
  
  
    
    
  
  
  
  
  
  
  
We evaluate our investments in the equity-method investee for impairment each quarter by comparing the carrying 

amount of the investment to its fair value. Because no active market exists for the investee’s limited liability company 
membership interests, we evaluate our investment for impairment based on our evaluation of the fair value of the equity-method 
investee’s net assets relative to its carrying value. If we ever were to determine that the carrying value of our investment in the 
equity-method investee was greater than its fair value, we would write the investment down to its fair value. 

Prepaid Expenses and Other Assets 

Prepaid expenses and other assets include amounts paid to third parties for marketing and other services as well as 
amounts owed to us by third parties. Prepaid amounts are expensed as the underlying related services are performed.  Also 
included are (1) commissions paid associated with our various office leases which we amortize into expense over the lease 
terms, (2) ongoing deferred costs associated with service contracts and (3) investments in consumer finance technology 
platforms carried at the lower of cost or market valuation. 

Accounts Payable and Accrued Expenses 

Accounts payable and accrued expenses reflect both the billed and unbilled amounts owed at the end of a period for 

services rendered. Commencing in July 2019, accounts payable and accrued expenses includes payments owed under a deferred 
payment program started with an unrelated third-party for a portion of our marketing expenditures. As a result of this agreement, 
we were able to extend the payment terms associated with our growing marketing spend between 10-37 months. Also included 
within accounts payable and accrued expenses are amounts which may be payable in respect of one of our portfolios. 

Revenue Recognition and Revenue from Contracts with Customers 

Consumer Loans, Including Past Due Fees 

Consumer loans, including past due fees reflect interest income, including finance charges, and late fees on loans in 

accordance with the terms of the related customer agreements. Premiums, discounts and merchant fees paid or received associated 
with an installment or auto loan are generally deferred and amortized over the average life of the related loans using the effective 
interest method. Finance charges and fees, net of amounts that we consider uncollectible, are included in loans, interest and fees 
receivable and revenue when the fees are earned based upon the contractual terms of the loans. 

Fees and Related Income on Earning Assets 

Fees and related income on earning assets primarily include: (1) fees associated with the credit products, including the 

receivables underlying our U.S. point-of-sale finance and direct-to-consumer platform, and our legacy credit card receivables; (2) 
changes in the fair value of loans, interest and fees receivable recorded at fair value; (3) changes in fair value of notes payable 
associated with structured financings recorded at fair value; and (4) gains or losses associated with our investments in securities.  

We assess fees on credit card accounts underlying our credit card receivables according to the terms of the related 

cardholder agreements and, except for annual membership fees, we recognize these fees as income when they are charged to the 
customers’ accounts. We accrete annual membership fees associated with our credit card receivables into income on a straight-
line basis over the cardholder privilege period which is generally 12 months. Similarly, fees on our other credit products are 
recognized when earned, which coincides with the time they are charged to the customer’s account. Fees and related income on 
earning assets, net of amounts that we consider uncollectible, are included in loans, interest and fees receivable and revenue 
when the fees are earned based upon the contractual terms of the loans. 

The components (in thousands) of our fees and related income on earning assets are as follows: 

Year Ended December 31, 

2019 

2018 

Fees on credit products ...........................................................................................................   $ 
Changes in fair value of loans, interest and fees receivable recorded at fair value ................     
Changes in fair value of notes payable associated with structured financings recorded at 
fair value ...............................................................................................................................     
Other.......................................................................................................................................     
Total fees and related income on earning assets .....................................................................   $ 

68,639     $ 
1,251       

1,731       
(474 )     
71,147     $ 

25,694   
606   

3,589   
103   
29,992   

The above changes in the fair value of loans, interest and fees receivable recorded at fair value category exclude the 

impact of current period charge offs associated with these receivables which are separately stated in Net losses upon impairment 
of loans, interest and fees receivable recorded at fair value on our consolidated statements of operations. See Note 6, “Fair Values 

F-12 

   
  
  
  
  
  
  
  
  
  
   
  
  
  
  
  
  
    
  
  
of Assets and Liabilities,” for further discussion of these receivables and their effects on our consolidated statements of 
operations. 

Other income 

Other income includes revenues associated with ancillary product offerings and interchange revenues.  We recognize 

these fees as income in the period earned. Included in Other income for 2019 is $105.9 million associated with reductions in 
accruals related to one of our portfolios. The accrual was based upon our estimate of the amount that may be claimed by 
customers and was based upon several factors including customer claims volume, average claim amount and a determination of 
the amount, if any, which may be offered to resolve such claims. The assumptions used in the accrual estimate were subjective, 
mainly due to uncertainty associated with future claims volumes and the resolution costs, if any, per claim. As of  December 31, 
2019, we had no reserves associated with this matter. For 2018, Other income also includes the receipt of £34 million 
(approximately $42.9 million) in settlement of litigation, resulting in income recognition of approximately $36.2 million after 
adjusting for amounts previously recorded.   

Revenue from Contracts with Customers 

In the first quarter of 2018, we adopted Accounting Standards Update (“ASU”) No. 2014-09, “Revenue from Contracts 

with Customers” under the modified retrospective transition method. There was no material change in the timing of revenue 
recognition upon adoption. The majority of our revenue is earned from financial instruments and is not included within the scope 
of this standard. We have determined that revenue from contracts with customers would primarily consist of interchange revenues 
in our Credit and Other Investments segment and servicing revenue and other customer-related fees in both our Credit and Other 
Investments segment and our Auto Finance segment. Servicing revenue is generated by meeting contractual performance 
obligations related to the collection of amounts due on receivables, and is settled with the customer net of our fee. Revenue from 
these contracts with customers is included as a component of Other income on our consolidated statements of operations. Service 
charges and other customer related fees are earned from customers based on the occurrence of specific services that do not result 
in an ongoing obligation beyond what has already been rendered. Components (in thousands) of our revenue from contracts with 
customers is as follows: 

   Credit and 

For the Year ended December 31, 2019 
Interchange revenues, net (1) ..................................................................   $ 
Servicing income .....................................................................................     
Service charges and other customer related fees .....................................     
Total revenue from contracts with customers ..................................   $ 

Other 
Investments 

     Auto Finance      

Total 

8,495    $ 
857      
3,407      
12,759    $ 

—    $ 
929      
66      
995    $ 

8,495  
1,786  
3,473  
13,754  

(1) Interchange revenue is presented net of customer reward expense. 

   Credit and 

For the Year ended December 31, 2018 
Interchange revenues, net (1) ..................................................................   $ 
Servicing income .....................................................................................     
Service charges and other customer related fees .....................................     
Total revenue from contracts with customers ..........................................   $ 

Other 
Investments 

     Auto Finance      

Total 

2,881    $ 
947      
637      
4,465    $ 

—    $ 
1,022      
69      
1,091    $ 

2,881  
1,969  
706  
5,556  

(1) Interchange revenue is presented net of customer reward expense. 

Card and Loan Servicing Expenses 

Card and loan servicing costs primarily include collections and customer service expenses. Within this category of 
expenses are personnel, service bureau, cardholder correspondence and other direct costs associated with our collections and 
customer service efforts. Card and loan servicing costs also include outsourced collections and customer service expenses. We 
expense card and loan servicing costs as we incur them, with the exception of prepaid costs, which we expense over respective 
service periods. 

Marketing and Solicitation Expenses 

We expense product solicitation costs, including printing, credit bureaus, list processing, telemarketing, postage, and 

internet marketing fees, as we incur these costs or expend resources.  

F-13 

  
  
  
  
  
  
      
  
      
  
  
  
  
  
  
  
      
  
      
  
  
  
  
  
  
  
  
   
 
 
Recent Accounting Pronouncements 

In June 2016, the FASB issued ASU 2016-13, Measurement of Credit Losses on Financial Instruments. The guidance 
requires an assessment of credit losses based on expected rather than incurred losses (known as the current expected credit loss 
model). This generally will result in the recognition of allowances for losses earlier than under current accounting guidance for 
trade and other receivables, held to maturity debt securities and other instruments. The FASB has added several technical 
amendments (ASU 2018-19, 2019-04, 2019-10 and 2019-11) to clarify technical aspects of the guidance and applicability to 
specific financial instruments or transactions. In May 2019 the FASB issued ASU 2019-05 which allows entities to measure 
assets in the scope of ASC 326-20, except held to maturity securities, using the fair value option when they adopt the new credit 
impairment standard. The election can be made on an instrument by instrument basis. The standard will be adopted on a 
prospective basis with a cumulative-effect adjustment to retained earnings as of the beginning of the first reporting period in 
which the guidance is effective. ASU 2016-13 (and ASU 2019-05) was initially effective for annual and interim periods 
beginning after December 15, 2019, with early adoption permitted. The FASB recently delayed the effective date of this standard 
until annual and interim periods beginning after December 15, 2022 for non-accelerated and smaller reporting company filers, 
with early adoption permitted for smaller reporting companies (among others). We are currently in the process of reviewing 
accounting interpretations, including the recently added fair value option, expected data requirements and necessary changes to 
our loss estimation methods, processes and systems. This standard is expected to result in an increase to our allowance for loan 
losses (unless the fair value option is elected) given the change to expected losses for the estimated life of the financial asset. If 
the fair value option is elected for some or all of our eligible receivables, we would expect an increase in the recorded value of 
the assets but more potential volatility as these receivables are remeasured each period. The extent of the financial statement 
impact will depend on the asset quality of the portfolio, and economic conditions and forecasts at adoption. 

In February 2016, the FASB issued ASU No. 2016-02, Leases, along with subsequent guidance, which requires lessees 

to recognize assets and liabilities for most leases and changes certain aspects of current lessor accounting, among other things. 
We adopted these standards using a modified retrospective transition approach for leases existing at, or entered into after, 
January 1, 2019 and did not restate the comparative periods presented in the Consolidated Financial Statements upon adoption. 

ASU 2016-02 provides a number of optional practical expedients and policy elections in transition. We elected the 

‘package of practical expedients’ under which we did not reassess prior conclusions about lease identification, lease 
classification and initial direct costs. We did not elect the use-of-hindsight or the practical expedient pertaining to land 
easements, the latter not being applicable to us. We also elected the short-term lease recognition exemption for all leases that 
qualify, meaning we do not recognize right-of-use assets or lease liabilities for these short term leases.  

Upon adoption, we recognized additional lease liabilities of $30.2 million and a corresponding right-of-use asset of 
$18.6 million with a $0.6 million cumulative effect on our opening retained deficit. The impact of our status as a lessor in the 
sublease arrangements we maintain did not result in a material change upon adoption. See Note 8, "Leases" for additional 
disclosure.      

Subsequent Events 

We evaluate subsequent events that occur after our consolidated balance sheet date but before our consolidated financial 

statements are issued. There are two types of subsequent events: (1) recognized, or those that provide additional evidence with 
respect to conditions that existed at the date of the balance sheet, including the estimates inherent in the process of preparing 
financial statements; and (2) nonrecognized, or those that provide evidence with respect to conditions that did not exist at the date 
of the balance sheet but arose subsequent to that date. We have evaluated subsequent events occurring after December 31, 2019, 
and based on our evaluation we did not identify any recognized or nonrecognized subsequent events that would have required 
further adjustments to our consolidated financial statements other than the development described below. 

As of January 1, 2020, we have elected the fair value option to account for certain loans receivable associated with our 

point-of-sale and direct-to-consumer platform that were originated on or after January 1, 2020 (the "Fair Value Receivables"). 
We believe the use of fair value for these receivables more closely approximates the true economics of these receivables, better 
matching the yields and corresponding charge-offs. We believe the fair value option also enables us to report GAAP net income 
that provides increased transparency into our profitability and asset quality. Receivables acquired prior to January 1, 2020 will 
continue to be accounted for in our 2020 and subsequent financial statements at amortized cost, net. We will estimate the Fair 
Value Receivables using a discounted cash flow model, which considers various factors such as expected yields on consumer 
receivables, customer default rates, the timing of expected payments, estimated costs to service the portfolio, interest rates, and 
valuations of comparable portfolios. As a result of this fair value adoption, our loans, interest and fees receivable acquired 
subsequent to January 1, 2020 will be carried at fair value with changes in fair value recognized directly in earnings, and certain 
fee billings (such as annual membership fees and merchant fees) and origination costs associated with these receivables will no 
longer be deferred. We will reevaluate the fair value of our Fair Value Receivables at the end of each quarter. 

On January 30, 2020, the World Health Organization (“WHO”) announced a global health emergency because of a new 

strain of coronavirus originating in Wuhan, China (the “COVID-19 outbreak”) and the risks to the international community as 

F-14 

  
  
  
  
  
  
  
  
the virus spreads globally beyond its point of origin. In March 2020, the WHO classified the COVID-19 outbreak as a pandemic, 
based on the rapid increase in exposure globally. 

The full impact of the COVID-19 outbreak continues to evolve as of the date of this report. As such, it is uncertain as 

to the magnitude of the effect the pandemic will have on the Company’s financial condition, liquidity, and future results of 
operations. Management is actively monitoring the global situation on its financial condition, liquidity, operations, industry, and 
workforce. Given the daily evolution of the COVID-19 outbreak and the global responses to curb its spread, the Company is not 
able to estimate the effects of the COVID-19 outbreak on its results of operations, financial condition, or liquidity for fiscal year 
2020.  

As a result of the Coronavirus Aid, Relief, and Economic Security Act (the CARES Act) signed into law by the 

President on March 27, 2020, additional avenues of relief will be available to workers and families through enhanced 
unemployment insurance provisions and to small businesses through programs administered by the Small Business 
Administration (SBA).  Management is currently assessing the availability of assistance under this program. 

3. 

Segment Reporting 

We operate primarily within one industry consisting of two reportable segments by which we manage our business. Our 

two reportable segments are: Credit and Other Investments, and Auto Finance. 

As of both December 31, 2019 and December 31, 2018, we did not have a material amount of long-lived assets located 

outside of the U.S., and only a negligible portion of our revenues for the years ended December 31, 2019 and 2018 were generated 
outside of the U.S. 

We measure the profitability of our reportable segments based on their income after allocation of specific costs and 

corporate overhead; however, our segment results do not reflect any charges for internal capital allocations among our segments. 
Overhead costs are allocated based on headcounts and other applicable measures to better align costs with the associated revenues. 

F-15 

  
  
  
  
  
  
   
  
 
 
Summary operating segment information (in thousands) is as follows: 

Year ended December 31, 2019 

Interest income: 
Consumer loans, including past due fees .............................................   $ 
Other.........................................................................................     
Total interest income ................................................................     
Interest expense ...................................................................................     
Net interest income before fees and related income on earning assets 
and provision for losses on loans, interest and fees receivable ..........   $ 
Fees and related income on earning assets ..........................................   $ 
Servicing income .................................................................................   $ 
Gain on repurchase of convertible senior notes .......................................   $ 
Equity in income of equity-method investee .......................................   $ 
Income before income taxes ................................................................   $ 
Income tax expense .............................................................................   $ 
Total assets ..........................................................................................   $ 

Year ended December 31, 2018 

Interest income: 

Credit and 
Other 
Investments 

     Auto Finance      

Total 

229,388    $ 
386      
229,774      
(49,065)     

180,709    $ 
70,984    $ 
857    $ 
5,127    $ 
1,001    $ 
25,005    $ 
(3,830)   $ 
856,354    $ 

31,444    $ 
—      
31,444      
(1,665)     

29,779    $ 
163    $ 
929    $ 
—    $ 
—    $ 
6,758    $ 
(1,723)   $ 
79,912    $ 

260,832  
386  
261,218  
(50,730) 

210,488  
71,147  
1,786  
5,127  
1,001  
31,763  
(5,553) 
936,266  

Credit and 
Other 
Investments 

     Auto Finance      

Total 

Consumer loans, including past due fees ..................................   $ 
Other.........................................................................................     
Total interest income ...........................................................................     
Interest expense ...................................................................................     
Net interest income before fees and related income on earning assets 
and provision for losses on loans, interest and fees receivable ..........   $ 
Fees and related income on earning assets ..........................................   $ 
Servicing income .................................................................................   $ 
Equity in income of equity-method investee .......................................   $ 
(Loss) income before income taxes .....................................................   $ 
Income tax benefit (expense) ...............................................................   $ 
Total assets ..........................................................................................   $ 

131,096    $ 
200      
131,296      
(35,564)     

95,732    $ 
29,912    $ 
947    $ 
581    $ 
(6,767)   $ 
6,345    $ 
507,232    $ 

29,872    $ 
—      
29,872      
(1,332)     

28,540    $ 
80    $ 
1,022    $ 
—    $ 
10,249    $ 
(2,215)   $ 
75,376    $ 

160,968  
200  
161,168  
(36,896) 

124,272  
29,992  
1,969  
581  
3,482  
4,130  
582,608  

4. 

Shareholders’ Equity and Preferred Stock 

On November 26, 2014, we and certain of our subsidiaries entered into a Loan and Security Agreement with Dove 

Ventures, LLC, a Nevada limited liability company (“Dove”). The agreement provided for a senior secured term loan facility in 
an amount of up to $40.0 million at any time outstanding. On December 27, 2019, the Company issued 400,000 shares 
(10,000,000 shares authorized, 400,000 shares outstanding) of its Series A Preferred Stock with an aggregate initial liquidation 
preference of $40.0 million, in exchange for full satisfaction of the $40.0 million that the Company owed Dove under the Loan 
and Security Agreement.  Dividends on the preferred stock are 6% per annum (cumulative, non-compounding) and are payable 
as declared, and in preference to any common stock dividends, in cash. The Series A Preferred Stock is perpetual and has no 
maturity date. The Company may, at its option, redeem the shares of Series A Preferred Stock on or after January 1, 2025 at a 
redemption price equal to $100 per share, plus any accumulated and unpaid dividends. At the request of a majority of the holders 
of the Series A Preferred Stock, the Company shall offer to redeem all of the Series A Preferred Stock at a redemption price 
equal to $100 per share, plus any accumulated and unpaid dividends, at the option of the holders thereof, on or after January 1, 
2024. Upon the election by the holders of a majority of the Series A Preferred Stock, each share of the Series A Preferred Stock 
is convertible into the number of shares of the Company’s common stock as is determined by dividing (i) the sum of (a) $100 
and (b) any accumulated and unpaid dividends on such share by (ii) an initial conversion price equal to $10 per share, subject to 
certain adjustment in certain circumstances to prevent dilution. Given the redemption rights contained within the Series A 
Preferred Stock, we account for the outstanding preferred stock as temporary equity in the consolidated balance sheets. 

Dove is a limited liability company owned by three trusts. David G. Hanna is the sole shareholder and the President of 
the corporation that serves as the sole trustee of one of the trusts, and David G. Hanna and members of his immediate family are 
the beneficiaries of this trust. Frank J. Hanna, III is the sole shareholder and the President of the corporation that serves as the sole 

F-16 

  
  
      
        
        
  
  
  
  
      
        
        
  
  
  
  
  
trustee of the other two trusts, and Frank J. Hanna, III and members of his immediate family are the beneficiaries of these other 
two trusts. 

During the years ended December 31, 2019 and 2018, we repurchased and contemporaneously retired 357,461 and 

281,787 shares of our common stock at an aggregate cost of $2,517,000 and $723,000, respectively, pursuant to both open market 
and private purchases and the return of stock by holders of equity incentive awards to pay tax withholding obligations. 

We had 1,459,233 loaned shares outstanding at December 31, 2019 and December 31, 2018, which were originally lent 

in connection with our November 2005 issuance of convertible senior notes. We retire lent shares as they are returned to us. 

On November 14, 2019, a wholly-owned subsidiary issued 50.5 million Class B preferred units at a purchase price of 

$1.00 per unit to an unrelated third party. The units carry a 16% preferred return to be paid quarterly, with up to 6 percentage 
points of the preferred return to be paid through the issuance of additional units or cash, at our election. The units have both call 
and put rights and are also subject to various covenants including a minimum book value, which if not satisfied, could allow for 
the securities to be put back to the subsidiary. Subject to satisfying certain closing conditions, the subsidiary has the right to issue 
up to 50.5 million additional units on the same terms. The proceeds from the transaction will be used for general corporate 
purposes.  We have included the issuance of these Class B preferred units as temporary noncontrolling interest on the 
consolidated balance sheets. 

5. 

Investment in Equity-Method Investee 

Our equity-method investment outstanding at December 31, 2019 consists of our 66.7% interest in a joint venture 

formed to purchase a credit card receivable portfolio. 

In the following tables, we summarize (in thousands) balance sheet and results of operations data for our equity-method 

investee: 

As of 

December 31, 
2019 

December 31, 
2018 

Loans, interest and fees receivables, at fair value ..................................................................   $ 
Total assets .............................................................................................................................   $ 
Total liabilities .......................................................................................................................   $ 
Members’ capital ....................................................................................................................   $ 

2,757     $ 
2,922     $ 
13     $ 
2,909     $ 

3,546  
3,732  
18  
3,714  

Net interest income (loss), fees and related income on earning assets ...................................   $ 
Net income .............................................................................................................................   $ 
Net income attributable to investee ........................................................................................   $ 

1,505     $ 
1,318     $ 
1,001     $ 

875   
613   
581   

Year ended December 31, 

2019 

2018 

6. 

Fair Values of Assets and Liabilities 

We elected the fair value option with respect to our investments in equity securities, included in other assets, as well as 
our credit card loans, interest and fees receivable portfolios, the retained interests in which we historically recorded at fair value 
under securitization structures that were off balance sheet prior to accounting rules changes requiring their consolidation into our 
financial statements. The legal structure qualifies as a VIE but is consolidated as the Company is the primary beneficiary.  With 
respect to our equity securities, we decided to carry these assets at fair value due to our intent to invest and redeem these 
investments with expected frequency. For our credit card loans, interest and fees receivable portfolios underlying our formerly 
off-balance-sheet securitization structures, we elected the fair value option because, at the time of election, in contrast to 
substantially all of our other assets, we had significant experiences in determining the fair value of these assets in connection with 
our historical fair value accounting for our retained interests in their associated securitization structures. Because we elected to 
account for the credit card receivables underlying our formerly off-balance-sheet securitization structures at fair value, accounting 
rules require that we account for the notes payable issued by such securitization structures at fair value as well. For our other 
credit card receivables that have never been owned by our formerly off-balance-sheet securitization structures, we have not 
elected the fair value option, and we record such receivables at net realizable value within loans, interest and fees receivable, net 
on our consolidated balance sheets. As of January 1, 2020, we have elected the fair value option to account for certain additional 
loan receivables associated with our point-of-sale and direct-to-consumer platform that were originated on or after January 1, 
2020.  

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For all of our other debt other than the notes payable underlying our formerly off-balance sheet credit card securitization 
structures, we have not elected the fair value option. Nevertheless, pursuant to applicable requirements, we include disclosures of 
the fair value of this other debt to the extent practicable within the disclosures below. Additionally, we have other liabilities, 
associated with consolidated legacy credit card securitization trusts, that we are required to carry at fair value in our consolidated 
financial statements, and they also are addressed within the disclosures below. 

Where applicable as noted above, we account for our financial assets and liabilities at fair value based upon a three-

tiered valuation system. In general, fair values determined by Level 1 inputs use quoted prices (unadjusted) in active markets for 
identical assets or liabilities that we have the ability to access. Fair values determined by Level 2 inputs use inputs other than 
quoted prices included in Level 1 that are observable for the asset or liability, either directly or indirectly. Level 2 inputs include 
quoted prices for similar assets and liabilities in active markets, and inputs other than quoted prices that are observable for the 
asset or liability, such as interest rates and yield curves that are observable at commonly quoted intervals. Level 3 inputs are 
unobservable inputs for the asset or liability, and include situations where there is little, if any, market activity for the asset or 
liability. Where inputs used to measure fair value may fall into different levels of the fair value hierarchy, the level in the fair 
value hierarchy within which the fair value measurement in its entirety has been determined is based on the lowest level input that 
is significant to the fair value measurement in its entirety. 

Valuations and Techniques for Assets 

Our assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment 

and considers factors specific to the asset or liability. The table below summarizes (in thousands) by fair value hierarchy the 
December 31, 2019 and December 31, 2018 fair values and carrying amounts of (1) our assets that are required to be carried at 
fair value in our consolidated financial statements and (2) our assets not carried at fair value, but for which fair value disclosures 
are required: 

Assets – As of December 31, 2019 (1) 
Loans, interest and fees receivable, net for which it is 
practicable to estimate fair value .............................................   $ 
Loans, interest and fees receivable, at fair value .......................   $ 

Quoted 
Prices in 
Active 
Markets for 
Identical 
Assets 
(Level 1) 

Quoted 
Prices in 
Active 
Markets for 
Identical 
Assets  
(Level 1) 

Significant 
Other 
Observable 
Inputs  
(Level 2) 

Significant 
Unobservable 
Inputs 
(Level 3) 

Carrying 
Amount of 
Assets 

—    $ 
—    $ 

—     $ 
—     $ 

781,208    $ 
4,386    $ 

721,573  
4,386  

Significant 
Other 
Observable 
Inputs  
(Level 2) 

Significant 
Unobservable 
Inputs 
(Level 3) 

Carrying 
Amount of 
Assets 

—    $ 
—    $ 

—     $ 
—     $ 

470,496    $ 
6,306    $ 

418,236  
6,306  

Assets – As of December 31, 2018 (1) 
Loans, interest and fees receivable, net for which it is 
practicable to estimate fair value .............................................   $ 
Loans, interest and fees receivable, at fair value .......................   $ 

(1)  For cash, deposits and investments in equity securities, the carrying amount is a reasonable estimate of fair value. 

For those asset classes above that are required to be carried at fair value in our consolidated financial statements, gains 

and losses associated with fair value changes are detailed on our fees and related income on earning assets table within Note 2, 
“Significant Accounting Policies and Consolidated Financial Statement Components.” For our loans, interest and fees receivable 
included in the above tables, we assess the fair value of these assets based on our estimate of future cash flows net of servicing 
costs, and to the extent that such cash flow estimates change from period to period, any such changes are considered to be 
attributable to changes in instrument-specific credit risk. 

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For Level 3 assets carried at fair value measured on a recurring basis using significant unobservable inputs, the 

following table presents (in thousands) a reconciliation of the beginning and ending balances for the years ended December 31, 
2019 and 2018: 

Balance at January 1, ..............................................................................................................   $ 
Total gains—realized/unrealized: 
Net revaluations of loans, interest and fees receivable, at fair value ......................................     
Settlements .............................................................................................................................     
Impact of foreign currency translation ...................................................................................     
Balance at December 31, ........................................................................................................   $ 

Loans, Interest and Fees 
Receivables, at Fair Value 

2019 

2018 

6,306     $ 

11,109   

1,251       
(3,171 )     
—       
4,386     $ 

606   
(5,395 ) 
(14 ) 
6,306   

The unrealized gains and losses for assets within the Level 3 category presented in the tables above include changes in 

fair value that are attributable to both observable and unobservable inputs. Impacts related to foreign currency translation are 
included as a component of other operating expense on the consolidated statements of operations when recognized. 

Net Revaluation of Loans, Interest and Fees Receivable. We record the net revaluation of loans, interest and fees 

receivable (including those pledged as collateral) in the fees and related income on earning assets category in our consolidated 
statements of operations, specifically as changes in fair value of loans, interest and fees receivable recorded at fair value. The net 
revaluation of loans, interest and fees receivable is based on the present value of future cash flows using a valuation model of 
expected cash flows and the estimated cost to service and collect those cash flows. We estimate the present value of these future 
cash flows using a valuation model consisting of internally developed estimates of assumptions third-party market participants 
would use in determining fair value, including estimates of net collected yield, principal payment rates, expected principal credit 
loss rates, costs of funds, discount rates and servicing costs. Interest income on receivables underlying our asset classes that are 
carried at fair value in our consolidated financial statements is recorded in Interest income - Consumer loans, including past due 
fees in our Consolidated Statements of Operations. 

For Level 3 assets carried at fair value measured on a recurring basis using significant unobservable inputs, the 

following table presents (in thousands) quantitative information about the valuation techniques and the inputs used in the fair 
value measurement as of December 31, 2019 and December 31, 2018: 

Quantitative Information about Level 3 Fair Value Measurements 

Fair Value Measurement 
Loans, interest and fees receivable, at 

Fair Value at  
December 31, 2019  
(in thousands) 

   Valuation Technique    

Unobservable Input 

fair value ...............................................    $ 

4,386  Discounted cash flows    Gross yield 

  Principal payment rate 
  Expected credit loss rate 
  Servicing rate 
  Discount rate 

Quantitative Information about Level 3 Fair Value Measurements 

Fair Value Measurement 
Loans, interest and fees receivable, at 

Fair Value at  
December 31, 2018 
(in thousands) 

   Valuation Technique    

Unobservable Input 

fair value ...............................................    $ 

6,306  Discounted cash flows    Gross yield 

  Principal payment rate 
  Expected credit loss rate 
  Servicing rate 
  Discount rate 

Range  
(Weighted Average) 

      27.5% to 59.4% (31.0%)   
2.2% to 5.5% (2.6%)   
      10.5% to 39.4% (13.7%)   
      11.3% to 16.9% (11.9%)   
      14.3% to 14.3% (14.3%)   

Range  
(Weighted Average) 

      25.8% to 30.8% (26.4%)   
2.2% to 3.0% (2.3%)   
8.7% to 11.3% (9.0%)   
      14.9% to 19.5% (15.5%)   
      14.9% to 14.9% (14.9%)   

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Valuations and Techniques for Liabilities 

Our assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment 

and considers factors specific to the liability. The table below summarizes (in thousands) by fair value hierarchy the December 31, 
2019 and December 31, 2018 fair values and carrying amounts of (1) our liabilities that are required to be carried at fair value in 
our consolidated financial statements and (2) our liabilities not carried at fair value, but for which fair value disclosures are 
required: 

Liabilities – As of December 31, 2019 
Liabilities not carried at fair value 
Revolving credit facilities .........................................................   $ 
Amortizing debt facilities ..........................................................   $ 
Notes payable to related parties .................................................   $ 
Convertible senior notes ............................................................   $ 
Liabilities carried at fair value 
Notes payable associated with structured financings, at fair 
value ........................................................................................   $ 

Liabilities – As of December 31, 2018 
Liabilities not carried at fair value 
Revolving credit facilities .........................................................   $ 
Amortizing debt facilities ..........................................................   $ 
Notes payable to related parties .................................................   $ 
Convertible senior notes ............................................................   $ 
Liabilities carried at fair value 
Notes payable associated with structured financings, at fair 
value ........................................................................................   $ 

Quoted 
Prices in 
Active 
Markets for 
Identical 
Assets  
(Level 1) 

Quoted 
Prices in 
Active 
Markets for 
Identical 
Assets  
(Level 1) 

Significant 
Other 
Observable 
Inputs  
(Level 2) 

Significant 
Unobservable 
Inputs  
(Level 3) 

Carrying 
Amount of 
Liabilities    

—    $ 
—    $ 
—    $ 
—    $ 

—     $ 
—     $ 
—     $ 
16,920     $ 

720,687    $ 
28,522    $ 
—    $ 
—    $ 

720,687  
28,522  
—  
24,091  

—    $ 

—     $ 

3,920    $ 

3,920  

Significant 
Other 
Observable 
Inputs  
(Level 2) 

Significant 
Unobservable 
Inputs  
(Level 3) 

Carrying 
Amount of 
Liabilities    

—    $ 
—    $ 
—    $ 
—    $ 

—     $ 
—     $ 
—     $ 
47,230     $ 

389,707    $ 
1,220    $ 
40,000    $ 
—    $ 

389,707  
1,220  
40,000  
62,142  

—    $ 

—     $ 

5,651    $ 

5,651  

For our notes payable, we assess the fair value of these liabilities based on our estimate of future cash flows generated 

from their underlying credit card receivables collateral, net of servicing compensation required under the note facilities, and to the 
extent that such cash flow estimates change from period to period, any such changes are considered to be attributable to changes 
in instrument-specific credit risk. Gains and losses associated with fair value changes for our notes payable associated with 
structured financing liabilities that are carried at fair value are detailed on our fees and related income on earning assets table 
within Note 2, “Significant Accounting Policies and Consolidated Financial Statement Components.” For our 5.875% convertible 
senior notes due 2035 (“5.875% convertible senior notes”), we assess fair value based upon the most recent trade data available 
from third-party providers. We have evaluated the fair value of our third party debt by analyzing the expected repayment terms 
and credit spreads included in our recent financing arrangements obtained with similar terms. These recent financing 
arrangements provide positive evidence that the underlying data used in our assessment of fair value has not changed relative to 
the general market and therefore the fair value of our debt continues to be the same as the carrying value. See Note 9, “Notes 
Payable and Variable Interest Entities,” for further discussion on our other notes payable. 

F-20 

  
  
  
    
    
    
      
        
        
        
  
      
        
        
        
  
  
  
    
    
    
      
        
        
        
  
      
        
        
        
  
   
  
 
 
For our material Level 3 liabilities carried at fair value measured on a recurring basis using significant unobservable 

inputs, the following table presents (in thousands) a reconciliation of the beginning and ending balances for the years ended 
December 31, 2019 and 2018. 

Balance at January 1, ..............................................................................................................   $ 
Total (gains) losses—realized/unrealized: 
Net revaluations of notes payable associated with structured financings, at fair value ..........     
Repayments on outstanding notes payable, net ......................................................................     
Balance at December 31, ........................................................................................................   $ 

Notes Payable Associated with 
Structured Financings, at Fair 
Value 

2019 

2018 

5,651     $ 

9,240   

(1,731 )     
—       
3,920     $ 

(3,589 ) 
—   
5,651   

The unrealized gains and losses for liabilities within the Level 3 category presented in the table above include changes in 

fair value that are attributable to both observable and unobservable inputs. We provide below a brief description of the valuation 
techniques used for Level 3 liabilities. 

Net Revaluation of Notes Payable Associated with Structured Financings, at Fair Value. We record the net 

revaluations of notes payable associated with structured financings, at fair value, in the changes in fair value of notes payable 
associated with structured financings line item within the fees and related income on earning assets category of our consolidated 
statements of operations. The legal entity associated with the securitization transaction is consolidated as a VIE as the Company is 
deemed the primary beneficiary of the entity.  The Company is not liable for the full face value of the liability in the VIE so it is 
carried at fair value based upon amounts the borrower will receive from the legal entity. The net revaluation of these notes is 
based on the present value of future cash flows utilized in repayment of the outstanding principal and interest under the facilities 
using a valuation model of expected cash flows net of the contractual service expenses within the facilities. We estimate the 
present value of these future cash flows using a valuation model consisting of internally developed estimates of assumptions third-
party market participants would use in determining fair value, including: estimates of net collected yield, principal payment rates 
and expected principal credit loss rates on the credit card receivables that secure the non-recourse notes payable; costs of funds; 
discount rates; and contractual servicing fees. Accrued interest expense on notes payable underlying our notes payable associated 
with structured financings, at fair value is recorded in Interest expense in our consolidated statements of operations. 

For material Level 3 liabilities carried at fair value measured on a recurring basis using significant unobservable inputs, 
the following table presents (in thousands) quantitative information about the valuation techniques and the inputs used in the fair 
value measurement as of December 31, 2019 and December 31, 2018: 

Quantitative Information about Level 3 Fair Value Measurements 

Fair Value Measurement 
Notes payable associated with structured 
financings, at fair value ........................................    $ 

Fair Value at 
December 31, 2019 
(in thousands) 

3,920  

Valuation 
Technique 
Discounted cash 
flows 

Unobservable 
Input 

Weighted 
Average 

  Gross yield 

Principal payment 
rate 
Expected credit loss 
rate 

  Discount rate 

27.5% 

2.2% 

10.5% 
14.3% 

Quantitative Information about Level 3 Fair Value Measurements 

Fair Value Measurement 
Notes payable associated with structured 
financings, at fair value ........................................    $ 

Fair Value at 
December 31, 2018 
(in thousands) 

5,651  

F-21 

Valuation 
Technique 
Discounted cash 
flows 

Unobservable 
Input 

Weighted 
Average 

  Gross yield 

Principal payment 
rate 
Expected credit loss 
rate 

  Discount rate 

25.8% 

2.2% 

8.7% 
14.9% 

  
  
  
  
  
  
    
  
      
        
  
  
  
  
  
  
  
  
  
  
  
    
  
      
    
  
    
  
      
    
  
    
  
      
    
    
  
  
  
  
  
  
  
    
  
      
    
  
    
  
      
    
  
    
  
      
    
    
   
 
 
Other Relevant Data 

Other relevant data (in thousands) as of December 31, 2019 and December 31, 2018 concerning certain assets and 

liabilities we carry at fair value are as follows: 

As of December 31, 2019 

Loans, Interest 
and Fees 
Receivable 
Pledged as 
Collateral 
under 
Structured 
Financings at 
Fair Value 

Loans, Interest 
and Fees 
Receivable at 
Fair Value 

Aggregate unpaid principal balance within loans, interest and fees receivable that are 
reported at fair value .........................................................................................................   $ 
Aggregate fair value of loans, interest and fees receivable that are reported at fair value ..   $ 
Aggregate fair value of receivables carried at fair value that are 90 days or more past due 
(which also coincides with finance charge and fee non-accrual policies) .........................   $ 
Unpaid principal balance of receivables within loans, interest and fees receivable that are 
reported at fair value and are 90 days or more past due (which also coincides with 
finance charge and fee non-accrual policies) over the fair value of such loans, interest 
and fees receivable ............................................................................................................   $ 

644     $ 
466     $ 

5,280  
3,920  

1     $ 

8  

28     $ 

185  

As of December 31, 2018 

Loans, Interest 
and Fees 
Receivable 
Pledged as 
Collateral 
under 
Structured 
Financings at 
Fair Value 

Loans, Interest 
and Fees 
Receivable at 
Fair Value 

Aggregate unpaid principal balance within loans, interest and fees receivable that are 
reported at fair value .........................................................................................................   $ 
Aggregate fair value of loans, interest and fees receivable that are reported at fair value ..   $ 
Aggregate fair value of receivables carried at fair value that are 90 days or more past due 
(which also coincides with finance charge and fee non-accrual policies) .........................   $ 
Unpaid principal balance of receivables within loans, interest and fees receivable that are 
reported at fair value and are 90 days or more past due (which also coincides with 
finance charge and fee non-accrual policies) over the fair value of such loans, interest 
and fees receivable ............................................................................................................   $ 

1,160     $ 
655     $ 

7,708  
5,651  

3     $ 

7  

35     $ 

224  

Notes Payable 

Notes Payable 
Associated with 
Structured 
Financings, at 
Fair Value as of 
December 31, 
2019 

Notes Payable 
Associated with 
Structured 
Financings, at 
Fair Value as of 
December 31, 
2018 

Aggregate unpaid principal balance of notes payable ........................................................   $ 
Aggregate fair value of notes payable ................................................................................   $ 

101,314     $ 
3,920     $ 

101,314  
5,651  

F-22 

  
  
  
    
  
  
  
    
  
  
  
    
  
  
  
 
 
7. 

Property 

Details (in thousands) of our property on our consolidated balance sheets are as follows:  

Software .................................................................................................................................   $ 
Furniture and fixtures .............................................................................................................     
Data processing and telephone equipment .............................................................................     
Leasehold improvements ........................................................................................................     
Other.......................................................................................................................................     
Total cost ................................................................................................................................     
Less accumulated depreciation ...............................................................................................     
Property, net ...........................................................................................................................   $ 

As of December 31, 

2019 

2018 

3,543     $ 
6,431       
7,675       
10,570       
1,156       
29,375       
(26,637 )     
2,738     $ 

3,467   
6,307   
7,625   
10,570   
1,156   
29,125   
(25,500 ) 
3,625   

Depreciation expense totaled $1.1 million and $1.0 million for the years ended December 31, 2019 and 2018, 

respectively. 

8. 

Leases 

We lease premises and certain equipment under cancelable and non-cancelable leases, some of which contain renewal 

options under various terms. Total rental expense associated with these operating leases was $1.7 million in 2019 and $1.7 million 
in 2018, net of sublease income of $5.1 million and $5.1 million for the years ended December 31, 2019 and 2018, 
respectively.  During the fourth quarter of 2006, we entered into a 15-year lease for 335,372 square feet in Atlanta, Georgia (net of 
space which was surrendered to the landlord through our exercise of a termination option and therefore not included in the 
computed impact of adoption), 254,710 square feet of which we have subleased, and the remainder of which houses our corporate 
offices. In connection with this lease, we received a $21.2 million construction allowance for the build-out of our corporate 
offices. We are amortizing the construction allowance as a reduction of rent expense over the term of the lease. The terms of the 
sublease arrangements generally coincide with the underlying lease. 

The components of lease expense associated with our lease liabilities and supplemental cash flow information related to 

those leases were as follows: 

Operating lease cost, gross .....................................................................................................   $ 
Sublease income .....................................................................................................................     
Net Operating lease cost .........................................................................................................   $ 
Cash paid under operating leases, gross .................................................................................   $ 

6,875     $ 
(5,133)      
1,742     $ 
10,080     $ 

6,758  
(5,080) 
1,678  
9,913  

   For the Year ended December 31,   

2019 

2018 

Weighted average remaining lease term – months .................................................................     
Weighted average discount rate..............................................................................................     

29       
6.9%     

As of December 31, 2019, maturities of lease liabilities were as follows: 

Gross Lease 
Payment 

Payments 
received from 
Sublease 

Net Lease 
Payment 

2020 .........................................................................................................   $ 
2021 .........................................................................................................     
2022 .........................................................................................................     
2023 .........................................................................................................     
2024 .........................................................................................................     
Thereafter ................................................................................................     
Total lease payments ...............................................................................     
Less imputed interest ...............................................................................     
Total ........................................................................................................   $ 

10,213    $ 
10,221      
4,407      
126      
30      
—      
24,997      
(2,738)     
22,259      

(7,115)   $ 
(7,315)     
(3,112)     
—      
—      
—      
(17,542)     

3,098  
2,906  
1,295  
126  
30  
—  
7,455  

F-23 

  
  
  
  
  
  
    
  
  
  
  
  
  
  
  
  
  
  
     
  
  
      
         
  
   
   
  
  
  
  
    
    
  
       
   
       
   
  
In addition, we occasionally lease certain equipment under cancelable and non-cancelable leases, which are accounted 

for as capital leases in our consolidated financial statements. As of December 31, 2019, we had no material non-cancelable capital 
leases with initial or remaining terms of more than one year. 

9. 

Notes Payable and Variable Interest Entities 

The Company contributes certain receivables to VIEs.  These entities are sometimes established to facilitate third party 

financing. When assets are contributed to the VIE, they serve as collateral for the debt securities issued by the VIE. The 
evaluation of whether the entity qualifies as a VIE is based upon the sufficiency of the equity at risk in the legal entity. This 
evaluation is generally a function of the level of excess collateral in the legal entity. We consolidate VIEs when we hold a 
variable interest and are the primary beneficiary. We are the primary beneficiary when we have the power to direct activities that 
most significantly affect the economic performance and have the obligation to absorb the majority of the losses or benefits. In 
certain circumstances we guarantee the performance of the underlying debt or agree to contribute additional collateral when 
necessary.  When collateral is pledged it is not available for the general use of the Company and can only be used to satisfy the 
related debt obligation. The results of operations and financial position of consolidated VIEs are included in our consolidated 
financial statements. 

The following table presents a summary of VIEs in which we had continuing involvement or held a variable interest (in 

millions): 

As of 

December 31, 
2019 

December 31, 
2018 

Unrestricted cash and cash equivalents ..................................................................................   $ 
Restricted cash and cash equivalents ......................................................................................   $ 
Loans, interest and fees receivable, at fair value ....................................................................   $ 
Loans, interest and fees receivable, gross ...............................................................................   $ 
Allowances for uncollectible loans, interest and fees receivable ............................................   $ 
Deferred revenue ....................................................................................................................   $ 
Total Assets held by VIEs ......................................................................................................   $ 
Notes Payable, at face value held by VIEs .............................................................................   $ 
Notes Payable, at fair value held by VIEs ..............................................................................   $ 
Maximum exposure to loss due to involvement with VIEs ....................................................   $ 

78.7     $ 
25.9     $ 
3.9     $ 
857.2     $ 
(168.8 )   $ 
(40.7 )   $ 
756.2     $ 
701.1     $ 
3.9     $ 
654.3     $ 

16.8  
61.0  
5.7  
403.4  
(57.4) 
(13.2) 
416.3  
366.7  
5.7  
438.5  

Notes Payable Associated with Structured Financings, at Fair Value 

Scheduled (in millions) in the table below are (1) the carrying amount of our structured financing note secured by certain 

credit card receivables and reported at fair value as of December 31, 2019 and December 31, 2018, (2) the outstanding face 
amount of our structured financing note secured by certain credit card receivables and reported at fair value as of December 31, 
2019 and December 31, 2018, and (3) the carrying amount of the credit card receivables and restricted cash that provide the 
exclusive means of repayment for the note (i.e., lenders have recourse only to the specific credit card receivables and restricted 
cash underlying each respective facility and cannot look to our general credit for repayment) as of December 31, 2019 and 
December 31, 2018. 

Carrying Amounts at  
Fair Value as of 

December 31, 
2019 

December 31, 
2018 

Securitization facility (stated maturity of December 2021), outstanding face amount of 
$101.3 million as of December 31, 2019 ($101.3 million as of December 31, 2018) 
bearing interest at a weighted average 6.9% interest rate, based upon LIBOR, at 
December 31, 2019 (7.5% at December 31, 2018), which is secured by credit card 
receivables and restricted cash aggregating $3.9 million as of December 31, 2019 ($5.7 
million as of December 31, 2018) in carrying amount .........................................................   $ 

3.9     $ 

5.7  

Contractual payment allocations within this credit card receivables structured financing provide for a priority distribution 
of cash flows to us to service the credit card receivables, a distribution of cash flows to pay interest and principal due on the notes, 
and a distribution of all excess cash flows (if any) to us. The structured financing facility included in the above table is amortizing 
down along with collections of the underlying receivables and there are no provisions within the debt agreement that allow for 
acceleration or bullet repayment of the facility prior to its scheduled expiration date. The aggregate carrying amount of the credit 

F-24 

  
  
  
  
  
  
  
  
  
    
  
  
  
  
  
  
  
  
  
  
    
  
  
card receivables and restricted cash that provide security for the $3.9 million in fair value of the structured financing facility 
indicated in the above table is $3.9 million, which means that we have no aggregate exposure to pre-tax equity loss associated 
with the above structured financing arrangement at December 31, 2019. 

As discussed elsewhere, the legal entity holding the securitization facility discussed in the table above, is a VIE.  Beyond 

our role as servicer of the underlying assets within the credit cards receivables structured financing, we have provided no other 
financial or other support to the structure, and we have no explicit or implicit arrangements that could require us to provide 
financial support to the structure. 

Notes Payable, at Face Value and Notes Payable to Related Parties 

Other notes payable outstanding as of December 31, 2019 and December 31, 2018 that are secured by the financial and 
operating assets of either the borrower, another of our subsidiaries or both, include the following, scheduled (in millions); except 
as otherwise noted, the assets of our holding company (Atlanticus Holdings Corporation) are subject to creditor claims under these 
scheduled facilities: 

As of 

December 31, 
2019 

December 31, 
2018 

Revolving credit facilities at a weighted average interest rate equal to 6.0% at December 31, 
2019 (7.6% at December 31, 2018) secured by the financial and operating assets of CAR 
and/or certain receivables and restricted cash with a combined aggregate carrying amount of 
$740.4 million as of December 31, 2019 ($468.8 million at December 31, 2018) 
Revolving credit facility, not to exceed $55.0 million (expiring November 1, 2021) (1) (2) (3) ..........   $ 
Revolving credit facility, not to exceed $50.0 million (expiring October 30, 2022) (2) (3) (4) (5) .......     
Revolving credit facility, not to exceed $20.0 million (expiring March 31, 2020) (2) (4) (5) ...............   
Revolving credit facility, not to exceed $70.0 million (expiring February 8, 2022) (3) (4) (5) (6) .......     
Revolving credit facility, not to exceed $100.0 million (expiring June 11, 2021) (3) (4) (5) (6) ..........     
Revolving credit facility, not to exceed $15.0 million (expiring July 15, 2021) (2) (4) (5)...................     
Revolving credit facility, not to exceed $100.0 million (expiring November 16, 2020) (3) (4) (5) (6) .     
Revolving credit facility, not to exceed $167.3 million (expiring November 15, 2023) (3) (4) (5) (6) .     
Revolving credit facility, not to exceed $200.0 million (expiring December 15, 2022) (3) (4) (5) (6) .     
Revolving credit facility, not to exceed $200.0 million (expiring May 15, 2024) (3) (4) (5) (6) ..........     
Revolving credit facility, not to exceed $15.0 million (expiring December 21, 2020) (2) (3) (4) (5) ...     
Revolving credit facility, not to exceed $50.0 million (expiring September 19, 2021) (2) (3) (4) (5) ...     
Other facilities 
Other secured debt (expiring September 8, 2023) that is secured by certain assets of the Company 
with an annual rate equal to 5.5% .......................................................................................................     
Unsecured term debt (expiring August 26, 2024) with an annual rate equal to 8.0% (3) ......................     
Amortizing debt facility (expiring September 30, 2021) with an annual rate equal to 6.2% (2) (3) (4) 
(5) ........................................................................................................................................................     
Senior secured term loan to related parties (paid-off on December 27, 2019) that was secured by 
certain assets of the Company with an annual rate equal to 9.0% (3) .................................................     
Total notes payable before unamortized debt issuance costs and discounts ..........................................     
Unamortized debt issuance costs and discounts ....................................................................................     
Total notes payable outstanding ..............................................................................................................   $ 

39.1     $ 
40.5       
19.4      
25.8       
—       
14.6       
—       
167.3       
200.0       
200.0       
8.6       
15.0       

1.2       
17.4       

10.0       

—       
758.9       
(9.7 )     
749.2     $ 

30.0  
49.9  
—  
61.0  
80.5  
—  
8.0  
167.3  
—  
—  
—  
—  

1.2  
—  

—  

40.0  
437.9  
(7.0) 
430.9  

(1) 

(2) 

(3) 
(4) 

(5) 
(6) 
* 

Loan is subject to certain affirmative covenants, including a coverage ratio, a leverage ratio and a collateral performance test, the 
failure of which could result in required early repayment of all or a portion of the outstanding balance by our CAR Auto Finance 
operations. 
These notes reflect modifications to either extend the maturity date, increase the loan amount or both, and are treated as 
accounting modifications. 
See below for additional information. 
Loans are subject to certain affirmative covenants tied to default rates and other performance metrics the failure of which could 
result in required early repayment of the remaining unamortized balances of the notes.  
Loans are associated with variable interest entities. 
Creditors do not have recourse against the general assets of the Company but only to the collateral within the VIEs. 
As of December 31, 2019, the LIBOR rate was 1.75% and the prime rate was 4.75%. 

F-25 

  
   
  
  
  
  
  
  
  
    
  
      
        
  
      
        
  
  
   
 
 
On November 26, 2014, we and certain of our subsidiaries entered into a Loan and Security Agreement with Dove. The 

agreement provides for a senior secured term loan facility in an amount of up to $40.0 million at any time outstanding. On 
December 27, 2019, the Company issued 400,000 shares (aggregate initial liquidation preference of $40 million) of its Series A 
Preferred Stock in exchange for full satisfaction of the $40.0 million that the Company owed Dove under the Loan and Security 
Agreement. See Note 4 "Shareholders' Equity and Preferred Stock" for additional information. Dove is a limited liability company 
owned by three trusts. David G. Hanna is the sole shareholder and the President of the corporation that serves as the sole trustee of 
one of the trusts, and David G. Hanna and members of his immediate family are the beneficiaries of this trust. Frank J. Hanna, III 
is the sole shareholder and the President of the corporation that serves as the sole trustee of the other two trusts, and Frank J. 
Hanna, III and members of his immediate family are the beneficiaries of these other two trusts. 

In October 2015, we (through a wholly owned subsidiary) entered a revolving credit facility with a (as subsequently 

amended) $50.0 million revolving borrowing limit that can be drawn to the extent of outstanding eligible principal receivables (of 
which $40.5 million was drawn as of December 31, 2019). This facility is secured by the loans, interest and fees receivable and 
related restricted cash and accrues interest at an annual rate equal to LIBOR plus 3.0%. The facility matures on October 30, 2022 
and is subject to certain affirmative covenants, including a liquidity test and an eligibility test, the failure of which could result in 
required early repayment of all or a portion of the outstanding balance. The facility is guaranteed by Atlanticus who is required to 
maintain certain minimum liquidity levels. 

In October 2016, we (through a wholly owned subsidiary) entered a revolving credit facility with an initial $40.0 million 
borrowing limit available to the extent of outstanding eligible principal receivables of our CAR subsidiary (of which $39.1 million 
was drawn as of December 31, 2019). This facility is secured by the financial and operating assets of CAR and accrues interest at 
an annual rate equal to LIBOR plus a range between 2.4% and 3.0% based on certain ratios. The loan is subject to certain 
affirmative covenants, including a coverage ratio, a leverage ratio and a collateral performance test, the failure of which could 
result in required early repayment of all or a portion of the outstanding balance. In periods subsequent to October 2016, we 
amended the original agreement to either extend the maturity date and/or expand the capacity of this revolving credit facility. As 
of December 31, 2019, the borrowing limit was $55.0 million and the maturity was November 1, 2021. There were no other 
material changes to the existing terms or conditions as a result of these amendments and the new maturity date and borrowing limit 
are reflected in the table above. 

In December 2016, we (through a wholly owned subsidiary) entered a revolving credit facility with a $20.0 million 

revolving borrowing limit available to the extent of outstanding eligible principal receivables (of which $19.4 million was drawn 
as of December 31, 2019). The facility matures on March 31, 2020 and is secured by the loans, interest and fees receivable and 
related restricted cash and accrues interest at an annual rate equal to LIBOR plus 5.0%. The note is guaranteed by Atlanticus. 

In February 2017, we (through a wholly owned subsidiary) established a program under which we sell certain 
receivables to a consolidated trust in exchange for notes issued by the trust. The notes are secured by the receivables and other 
assets of the trust. Simultaneously with the establishment of the program, the trust issued a series of variable funding notes and 
sold an aggregate amount of up to $90.0 million (subsequently reduced to $70.0 million) of such notes (of which $25.8 million 
was outstanding as of December 31, 2019) to an unaffiliated third party pursuant to a facility that can be drawn upon to the extent 
of outstanding eligible receivables. The interest rate on the notes is fixed at 14.0%. The facility matures on February 8, 2022 and 
is subject to certain affirmative covenants and collateral performance tests, the failure of which could result in required early 
repayment of all or a portion of the outstanding balance of notes. The facility also may be prepaid subject to payment of a 
prepayment or other fee. 

In December 2017, we (through a wholly owned subsidiary) entered a revolving credit facility with a (as subsequently 
amended) $15.0 million revolving borrowing limit that is available to the extent of outstanding eligible principal receivables (of 
which $8.6 million was drawn as of December 31, 2019). This facility is secured by the loans, interest and fees receivable and 
related restricted cash and accrues interest at an annual rate equal to LIBOR plus 3.5%. The facility matures on December 21, 
2020 and is subject to certain affirmative covenants, including payment, delinquency and charge-off tests, the failure of which 
could result in required early repayment of all or a portion of the outstanding balance. The note is guaranteed by Atlanticus. 

In 2018, we (through a wholly owned subsidiary) entered into two separate facilities associated with the above 
mentioned program to sell up to an aggregate $200.0 million of notes which are secured by the receivables and other assets of the 
trust (of which $0.0 million was outstanding as of December 31, 2019) to separate unaffiliated third parties pursuant to facilities 
that can be drawn upon to the extent of outstanding eligible receivables. Interest rates on the notes are based on commercial paper 
rates plus 3.75% and LIBOR plus 4.875%, respectively. The facilities mature on June 11, 2021 and November 16, 2020, 
respectively, and are subject to certain affirmative covenants and collateral performance tests, the failure of which could result in 
required early repayment of all or a portion of the outstanding balance of notes. The facilities also may be prepaid subject to 
payment of a prepayment or other fee. 

In September 2018, we (through a wholly owned subsidiary) entered a revolving credit facility with a (as subsequently 
amended) $50.0 million revolving borrowing limit that is available to the extent of outstanding eligible principal receivables (of 
which $15.0 million was drawn as of December 31, 2019). This facility is secured by the loans, interest and fees receivable and 

F-26 

  
  
  
  
  
  
  
related restricted cash and accrues interest at an annual rate equal to LIBOR plus 6.5%. The loan is subject to certain affirmative 
covenants, including a charge-off and delinquency test, the failure of which could result in required early repayment of all or a 
portion of the outstanding balance. The note is guaranteed by Atlanticus. 

In November 2018, we sold $167.3 million of asset backed securities (“ABS”) secured by certain retail point-of-sale 

receivables. A portion of the proceeds from the sale were used to pay-down our existing term and revolving facilities associated 
with our point-of-sale receivables, noted in the table above, and the remaining proceeds are available to fund the acquisition of 
future receivables. The terms of the ABS allow for a two-year revolving structure with a subsequent 18-month amortization 
period. The weighted average interest rate on the securities is fixed at 5.76%. 

In June 2019, we (through a wholly owned subsidiary) entered a revolving credit facility with a $15.0 million revolving 

borrowing limit that is available to the extent of outstanding eligible principal receivables (of which $14.6 million was drawn as of 
December 31, 2019). This facility is secured by the loans, interest and fees receivable and related restricted cash and accrues 
interest at an annual rate equal to the prime rate. The note is guaranteed by Atlanticus. 

In June 2019, we sold $200.0 million of ABS secured by certain credit card receivables. A portion of the proceeds from 
the sale was used to pay-down our existing facilities associated with our credit card receivables. The terms of the ABS allow for a 
two-year revolving structure with a subsequent 12-month to 18-month amortization period. The weighted average interest rate on 
the securities is fixed at 5.37%. 

In August 2019, we repurchased $54.4 million in face amount of our outstanding convertible senior notes for $16.3 

million in cash (including accrued interest) and the issuance of a $17.4 million term note, which bears interest at a fixed rate of 
8.0% and is due in August 2024. See Note 10 "Convertible Senior Notes" for additional information. 

In September 2019, we (through a wholly owned subsidiary) entered a term facility with a $30.0 million revolving 

borrowing limit (of which $10.0 was drawn as of December 31, 2019) that is available to the extent of outstanding eligible 
principal receivables. This facility is secured by the loans, interest and fees receivable and related restricted cash and accrues 
interest at an annual rate equal to LIBOR plus 4.5%. The facility matures on September 30, 2021 and is subject to certain 
affirmative covenants, including a liquidity test and an eligibility test, the failure of which could result in required early repayment 
of all or a portion of the outstanding balance. The note is guaranteed by Atlanticus, which is required to maintain certain minimum 
liquidity levels. 

In November 2019, we sold $200.0 million of ABS secured by certain credit card receivables. A portion of the proceeds 
from the sale was used to pay-down our existing facilities associated with our credit card receivables and the remaining proceeds 
were available to fund the acquisition of future receivables. The terms of the ABS allow for a three-year revolving structure with a 
subsequent 12-month to 18-month amortization period. The weighted average interest rate on the securities is fixed at 4.91%. 

As of December 31, 2019, we are in compliance with the covenants underlying our various notes payable. 

10. 

Convertible Senior Notes 

In November 2005, we issued $300.0 million aggregate principal amount of 5.875% convertible senior notes due 
November 30, 2035. The convertible senior notes are unsecured, subordinate to existing and future secured obligations and 
structurally subordinate to existing and future claims of our subsidiaries’ creditors. These notes (net of repurchases since the 
issuance dates) are reflected within convertible senior notes on our consolidated balance sheets. No put rights exist under our 
convertible senior notes. 

On August 26, 2019, we repurchased $54.4 million in face amount of our outstanding convertible senior notes for $16.3 

million in cash (including accrued interest) and the issuance of a $17.4 million term note, which bears interest at a fixed rate of 
8.0% and is due in August 2024. The repurchase resulted in a gain of approximately $5.1 million (net of the convertible senior 
notes’ applicable share of deferred costs, which were written off in connection with the repurchase). Upon acquisition, the notes 
were retired. See Note 9 "Notes Payable and Variable Interest Entities" for further information regarding the note issuance. 

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The following summarizes (in thousands) components of our consolidated balance sheets associated with our convertible 

senior notes: 

As of 

December 31, 
2019 

December 31, 
2018 

Face amount of convertible senior notes ................................................................................   $ 
Discount .................................................................................................................................     
Net carrying value ..................................................................................................................   $ 
Carrying amount of equity component included in paid-in capital ........................................   $ 
Excess of instruments’ if-converted values over face principal amounts ...............................   $ 

33,839     $ 
(9,748 )     
24,091     $ 
108,714     $ 
—     $ 

88,280  
(26,138) 
62,142  
108,714  
—  

During certain periods and subject to certain conditions, the remaining $33.8 million of outstanding convertible senior 

notes as of December 31, 2019 (as referenced in the table above) are convertible by holders into cash and, if applicable, shares of 
our common stock at an adjusted effective conversion rate of 40.63 shares of common stock per $1,000 principal amount of notes, 
subject to further adjustment; the conversion rate is based on an adjusted conversion price of $24.61 per share of common stock. 
Upon any conversion of the notes, we will deliver to holders of the notes cash of up to $1,000 per $1,000 aggregate principal 
amount of notes and, at our option, either cash or shares of our common stock in respect of the remainder of the conversion 
obligation, if any. The maximum number of shares of common stock that any note holder may receive upon conversion is fixed at 
40.63 shares per $1,000 aggregate principal amount of notes, and we have a sufficient number of authorized shares of our 
common stock to satisfy this conversion obligation. We are required to pay contingent interest on the notes during a 6-month 
period if the average trading price of the notes is above a specified level. Thus far we have not paid any contingent interest on 
these notes. In addition, holders of the notes may require us to repurchase the notes for cash upon certain specified events. 

In conjunction with the offering of the convertible senior notes, we entered into a 30-year share lending agreement with 

Bear, Stearns International Limited (“BSIL”) and Bear, Stearns & Co. Inc, as agent for BSIL, pursuant to which we lent BSIL 
5,677,950 shares of our common stock. The obligations of Bear Stearns were assumed by JP Morgan in 2008. JP Morgan (as the 
guarantor of the obligation) is required to return the loaned shares to us at the end of the 30-year term of the share lending 
agreement or earlier upon the occurrence of specified events. Such events include the bankruptcy of JP Morgan, its failure to 
make payments when due, its failure to post collateral when required or return loaned shares when due, notice of its inability to 
perform obligations, or its untrue representations. If an event of default occurs, then the borrower (JP Morgan) may settle the 
obligation in cash. Further, in the event that JP Morgan’s credit rating drops below A/A2, it would be required to post collateral 
for the market value of the lent shares ($13.1 million based on the 1,459,233 shares remaining outstanding under the share lending 
arrangement as of December 31, 2019). JP Morgan has agreed to use the loaned shares for the purpose of directly or indirectly 
facilitating the hedging of our convertible senior notes by the holders thereof or for such other purpose as reasonably determined 
by us. We deem it highly remote that any event of default will occur and therefore cash settlement, while an option, is an unlikely 
scenario. We exclude the loaned shares from earnings per share computations. 

We analogize the share lending agreement to a prepaid forward contract, which we have evaluated under applicable 
accounting guidance. We determined that the instrument was not a derivative in its entirety and that the embedded derivative 
would not require separate accounting. The net effect on shareholders’ equity of the shares lent pursuant to the share lending 
agreement, which includes our requirement to lend the shares and the counterparties’ requirement to return the shares, is the fee 
received upon our lending of the shares. 

Accounting for Convertible Senior Notes 

Under applicable accounting literature, the accounting for the issuance of the notes includes (1) allocation of the 

issuance proceeds between the notes and paid-in capital, (2) establishment of a discount to the face amount of the notes equal to 
the portion of the issuance proceeds that are allocable to paid-in capital, (3) creation of a deferred tax liability related to the 
discount on the notes, and (4) an allocation of issuance costs between the portion of such costs considered to be associated with 
the notes and the portion of such costs considered to be associated with the equity component of the notes’ issuances (i.e., paid-in 
capital). We are amortizing the discount to the remaining face amount of the notes into interest expense over the expected life of 
the notes, which results in a corresponding release of associated deferred tax liability. Amortization for the years ended December 
31, 2019 and 2018 totaled $0.5 million and $0.6 million, respectively. Actual incurred interest (based on the contractual interest 
rate) totaled $3.9 million and $5.2 million for the years ended December 31, 2019 and 2018, respectively. We will amortize the 
discount remaining at December 31, 2019 into interest expense over the expected term of the convertible senior notes (currently 
expected to be October 2035). The weighted average effective interest rate for the convertible senior notes was 9.2% for all 
periods presented. 

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11. 

Commitments and Contingencies 

General 

Under finance products available in the point-of-sale and direct-to-consumer channels, consumers have the ability to 

borrow up to the maximum credit limit assigned to each individual’s account. Unfunded commitments under these products 
aggregated $1.1 billion at December 31, 2019. We have never experienced a situation in which all borrowers have exercised their 
entire available lines of credit at any given point in time, nor do we anticipate this will ever occur in the future. Moreover, there 
would be a concurrent increase in assets should there be any exercise of these lines of credit. We also have the effective right to 
reduce or cancel these available lines of credit at any time. 

Additionally, our CAR operations provide floor-plan financing for a pre-qualified network of independent automotive 
dealers and automotive finance companies in the buy-here, pay-here used car business. The floor plan financing allows dealers 
and finance companies to borrow up to the maximum pre-approved credit limit allowed in order to finance ongoing inventory 
needs. These loans are secured by the underlying auto inventory and, in certain cases where we have other lending products 
outstanding with the dealer, are secured by the collateral under those lending arrangements as well, including any outstanding 
dealer reserves. As of December 31, 2019, CAR had unfunded outstanding floor-plan financing commitments totaling 
$9.2 million. Each draw against unused commitments is reviewed for conformity to pre-established guidelines. 

Under agreements with third-party originating and other financial institutions, we have pledged security (collateral) 

related to their issuance of consumer credit and purchases thereunder, of which $15.1 million remains pledged as of December 31, 
2019 to support various ongoing contractual obligations.  

Under agreements with third-party originating and other financial institutions, we have agreed to indemnify the financial 

institutions for certain liabilities associated with the services we provide on behalf of the financial institutions—such 
indemnification obligations generally being limited to instances in which we either (a) have been afforded the opportunity to 
defend against any potentially indemnifiable claims or (b) have reached agreement with the financial institutions regarding 
settlement of potentially indemnifiable claims. As of December 31, 2019, we have assessed the likelihood of any potential 
payments related to the aforementioned contingencies as remote. We will accrue liabilities related to these contingencies in any 
future period if and in which we assess the likelihood of an estimable payment as probable. 

We also are subject to certain minimum payments under cancelable and non-cancelable lease arrangements. For further 

information regarding these commitments, see Note 8, “Leases”. 

Litigation 

We are involved in various legal proceedings that are incidental to the conduct of our business. There are currently no 

pending legal proceedings that are expected to be material to us. 

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12. 

Income Taxes 

Deferred tax assets and liabilities reflect the effects of tax losses, credits, and the future income tax effects of temporary 
differences between the consolidated financial statement carrying amounts of existing assets and liabilities and their respective tax 
bases and are measured using enacted tax rates that apply to taxable income in the years in which those temporary differences are 
expected to be recovered or settled. 

The current and deferred portions (in thousands) of federal, foreign and state income tax benefit or expense are as 

follows: 

  For the Year Ended December 31,   

2019 

2018 

Federal income tax (expense) benefit: 

Current tax benefit (expense) ..........................................................................................   $ 
Deferred tax (expense) benefit ........................................................................................     
Total federal income tax (expense) benefit ............................................................................   $ 
Foreign income tax benefit (expense): 

Current tax benefit (expense) ..........................................................................................   $ 
Deferred tax (expense) benefit ........................................................................................     
Total foreign income tax benefit (expense) ............................................................................   $ 
State and other income tax (expense) benefit: 

Current tax expense ........................................................................................................   $ 
Deferred tax benefit (expense) ........................................................................................     
Total state and other income tax expense ...............................................................................   $ 
Total income tax (expense) benefit ........................................................................................   $ 

279     $ 
(5,395 )     
(5,116 )   $ 

25     $ 
(15 )     
10     $ 

(709 )   $ 
262       
(447 )   $ 
(5,553 )   $ 

5,932   
(1,159 ) 
4,773   

(53 ) 
3   
(50 ) 

(3 ) 
(590 ) 
(593 ) 
4,130   

We experienced an effective income tax expense rate of 17.5% for the year ended December 31, 2019, compared to a 
negative effective income tax expense rate of 118.6% for the year ended December 31, 2018. Our effective income tax expense 
rate for the year ended December 31, 2019 was below the statutory rate principally as a result of the release of federal valuation 
allowances. Our negative effective income tax expense rate for the year ended December 31, 2018 was significantly below the 
statutory rate principally as a result of our settlement during 2018 of an IRS examination of our 2008 tax return and the carryback 
of its resulting net operating losses to pre-2008 tax years. The settlement resulted in a decrease in our federal tax valuation 
allowance and net reductions in our accruals of interest on liabilities for uncertain tax positions and unpaid taxes. 

We report income tax-related interest and penalties (including those associated with both our accrued liabilities for 

uncertain tax positions and unpaid tax liabilities) within our income tax line item on our consolidated statements of 
operations.  We likewise report the reversal of income tax-related interest and penalties within such line item to the extent we 
resolve our liabilities for uncertain tax positions or unpaid tax liabilities in a manner favorable to our accruals therefor.  For 2019, 
we reported a net accrual of income tax-related interest and penalties of $0.1 million within our income tax line item, and, for 
2018, we reported a net reversal of income tax-related interest and penalties of $1.2 million within our income tax line item. 

In December 2014, we reached a settlement with the IRS concerning the tax treatment of net operating losses we 

incurred in 2007 and 2008 and carried back to obtain refunds of federal income taxes paid in earlier years dating back to 2003. In 
2015, we filed an amended return claim that, if accepted, would have eliminated the $7.4 million assessment (and corresponding 
interest and penalties) under a negotiated provision of the December 2014 IRS settlement. The IRS filed a lien (as is customarily 
the case) associated with the assessment.  Subsequently, an IRS examination team denied our amended return claims, and we filed 
a protest with IRS Appeals. Following correspondence and conferences held with IRS Appeals, we received and accepted a 
settlement offer from IRS Appeals in June 2018 that reduced our $7.4 million net unpaid income tax assessment referenced above 
to $3.7 million (such $3.7 million remaining unpaid assessment relating to the 2006 year to which we had originally carried back 
the aforementioned net operating losses). In July 2018, we paid $5.4 million to the IRS to cover the $3.7 million unpaid income 
tax assessment and most of the interest that had accrued thereon. Subsequently, during the three months ended September 30, 
2018, the IRS refunded $0.5 million of our $5.4 million payment, and in 2019, we paid $0.7 million to the IRS to cover the 
interest on the 2006 income tax liability.  Although we have paid all assessed income taxes related to this matter, we still have an 
outstanding accrued liability for failure-to-pay penalties (and accrued interest thereon) related to this matter. We are pursuing 
complete abatement of the failure-to-pay penalties of $0.9 million, and once this matter is resolved through either abatement or 
payment, we expect the IRS to remove the aforementioned lien in due course. 

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The following table reconciles our effective income tax expense or benefit rates for 2019 and 2018: 

For the Year Ended  
December 31, 

2019 

2018 

Statutory expense rate ............................................................................................................     

21.0%     

21.0% 

Increase (decrease) in statutory tax expense rate resulting from: 
Federal valuation allowance ...........................................................................................     
Global intangible low-taxed income ...............................................................................     
Interest and penalties related to uncertain tax positions and IRS settlement adjustment     
Foreign taxes, net of valuation allowance .......................................................................     
Permanent and other prior year true ups and tax effect of non-controlling interest ........     
State taxes, net of valuation allowance ...........................................................................     
Effective expense (benefit) rate ..............................................................................................     

(4.4)      
0.8       
0.6       
(0.5)      
(1.1)      
1.1       
17.5%     

(132.0) 
9.6  
(27.2) 
(8.2) 
4.7  
13.5  
(118.6)% 

As of December 31, 2019 and December 31, 2018, the respective significant components (in thousands) of our deferred 

tax assets and liabilities were: 

Deferred tax assets: 

Software development costs/fixed assets ........................................................................   $ 
Goodwill and intangible assets .......................................................................................     
Provision for loan loss ....................................................................................................     
Equity-based compensation ............................................................................................     
Accrued expenses ...........................................................................................................     
Accruals for state taxes and interest associated with unrecognized tax benefits .............     
Federal net operating loss carry-forward ........................................................................     
Minimum tax credit carry-forward .................................................................................     
Foreign net operating loss carry-forward ........................................................................     
Other ...............................................................................................................................     
State tax benefits, primarily from net operating losses ...................................................     
Deferred tax assets, gross .......................................................................................................   $ 
Valuation allowances ......................................................................................................     
Deferred tax assets net of valuation allowance .......................................................................   $ 
Deferred tax liabilities: 

Prepaid expenses and other .............................................................................................   $ 
Software development costs/fixed assets ...............................................................................     
Equity in income of equity-method investee ..................................................................     
Credit card fair value election differences ......................................................................     
Market discount on loans ................................................................................................     
Deferred costs .................................................................................................................     
Convertible senior notes .................................................................................................     
Cancellation of indebtedness income ..............................................................................     
Deferred tax liabilities, gross ..................................................................................................   $ 
Deferred tax (liabilities) assets, net ........................................................................................   $ 

As of December 31, 

2019 

2018 

—     $ 
113       
36,172       
792       
386       
108       
18,643       
520       
537       
40       
40,937       
98,248     $ 
(39,161 )     
59,087     $ 

(1,217 )   $ 
(176 )     
(1,154 )     
(21,513 )     
(29,834 )     
(542 )     
(9,309 )     
—       
(63,745 )   $ 
(4,658 )   $ 

108   
895   
19,479   
748   
307   
87   
44,485   
1,015   
256   
151   
42,318   
109,849   
(40,830 ) 
69,019   

(210 ) 
—   
(1,092 ) 
(21,021 ) 
(21,749 ) 
(469 ) 
(22,106 ) 
(1,882 ) 
(68,529 ) 
490   

We undertook a detailed review of our deferred taxes and determined that a valuation allowance was required for certain 

deferred tax assets in the U.S. for states and in the U.K. We reduce our deferred tax assets by a valuation allowance if it is more 
likely than not that some portion or all of a deferred tax asset will not be realized. The ultimate realization of deferred tax assets is 
dependent upon the generation of future taxable income during the periods in which temporary differences are deductible. In 
making our valuation allowance determinations, we consider all available positive and negative evidence affecting specific 
deferred tax assets, including our past and anticipated future performance, the reversal of deferred tax liabilities, the length of 
carry-back and carry-forward periods, and the implementation of tax planning strategies. Because our valuation 
allowance evaluations require consideration of future events, significant judgment is required in making the evaluations, and our 
conclusions could be materially different should certain of our expectations not be met. Our valuation allowances totaled $39.2 
million and $40.8 million at December 31, 2019 and December 31, 2018, respectively. 

Certain of our deferred tax assets relate to federal, foreign and state net operating losses, capital losses, and credits, and 

we have no other net operating losses, capital losses, or credit carryforwards other than those noted herein. We have recorded a 
federal deferred tax asset of $18.0 million (based on federal net operating loss carryforwards of $85.6 million, which expire in 

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varying amounts between 2029 and 2037). We have also recorded a federal deferred tax asset of $0.6 million (based on federal 
capital loss carryovers of $2.8 million, which expire in 2021). 

Our subsidiaries file federal, state and/or foreign income tax returns. In the normal course of our business, we are subject to 
examination by taxing authorities throughout the world, including such major jurisdictions as the U.S., the U.K., and various U.S. 
states and territories. With a few exceptions of a non-material nature and considering our 2008-related settlement with the IRS 
discussed previously, we are no longer subject to federal, state, local, or foreign income tax examinations for years prior to 2015. 

Reconciliations (in thousands) of our unrecognized tax benefits from the beginning to the end of 2019 and 2018, 

respectively, are as follows: 

Balance at January 1, ..............................................................................................................   $ 
Reductions based on tax positions related to prior years ................................................     
Additions based on tax positions related to the current year ...........................................     
Interest and penalties accrued .........................................................................................     
Balance at December 31, ........................................................................................................   $ 

2019 

2018 

(414 )   $ 
13       
(83 )     
(29 )     
(513 )   $ 

(373 ) 
51   
(71 ) 
(21 ) 
(414 ) 

Further,  our  unrecognized  tax  benefits  that,  if  recognized,  would  affect  the  effective  tax  rate  are  not  material  at  only 

$0.5 million and $0.4 million at December 31, 2019, and 2018, respectively. 

13. 

Net Income Attributable to Controlling Interests Per Common Share 

We compute net income (loss) attributable to controlling interests per common share by dividing net income (loss) 

attributable to controlling interests by the weighted-average number of shares of common stock (including participating securities) 
outstanding during the period, as discussed below. Diluted computations applicable in financial reporting periods in which we 
report income reflect the potential dilution to the basic income per share of common stock computations that could occur if 
securities or other contracts to issue common stock were exercised, were converted into common stock or were to result in the 
issuance of common stock that would share in our results of operations. In performing our net income (loss) attributable to 
controlling interests per share of common stock computations, we apply accounting rules that require us to include all unvested 
stock awards that contain non-forfeitable rights to dividends or dividend equivalents, whether paid or unpaid, in the number of 
shares outstanding in our basic and diluted calculations. Common stock and certain unvested share-based payment awards earn 
dividends equally, and we have included all outstanding restricted stock awards in our basic and diluted calculations for current 
and prior periods. 

The following table sets forth the computations of net income attributable to controlling interests per share of common 

stock (in thousands, except per share data):  

  For the Year Ended December 31,   

2019 

2018 

Numerator: 
Net income attributable to controlling interests ......................................................................   $ 
Preferred stock dividends and accretion .................................................................................     
Net income attributable to common shareholders ..................................................................   $ 
Denominator: 
Basic (including unvested share-based payment awards) (1) .................................................     
Effect of dilutive stock compensation arrangements ..............................................................     
Diluted (including unvested share-based payment awards) (1) ..............................................     
Net income attributable to common shareholders per share—basic .......................................   $ 
Net income attributable to common shareholders per share—diluted ....................................   $ 

26,443     $ 
(1,153 )     
25,290     $ 

14,499       
774       
15,273       
1.74     $ 
1.66     $ 

7,856   
—   
7,856   

13,927   
75   
14,002   
0.56   
0.56   

(1)  Shares related to unvested share-based payment awards included in our basic and diluted share counts were 

512,636 for the year ended December 31, 2019, compared to 272,172 for the year ended December 31, 2018. 

As their effects were anti-dilutive, we excluded stock options to purchase 0.5 million and 2.9 million shares from our 

net income attributable to controlling interests per share of common stock calculations for the years ended December 31, 2019 
and 2018, respectively.  Additionally, as their effects were anti-dilutive, we excluded all shares associated with our Series A 
Preferred Stock. See Note 16 "Related Party Transactions" for a further discussion of our Series A Preferred Stock. 

For the years ended December 31, 2019 and 2018, there were no shares potentially issuable and thus includible in the 

diluted net income attributable to controlling interests per share of common stock calculations pursuant to our convertible senior 

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notes. However, in future reporting periods during which our closing stock price is above the $24.61 conversion price for the 
convertible senior notes, and depending on the closing stock price at conversion, the maximum potential dilution under the 
conversion provisions of such notes is 1.4 million shares, which could be included in diluted share counts in net income per share 
of common stock calculations. See Note 10, “Convertible Senior Notes,” for a further discussion of these convertible securities. 

14. 

Stock-Based Compensation 

We currently have two stock-based compensation plans, the Second Amended and Restated Employee Stock Purchase 

Plan (the “ESPP”) and the Fourth Amended and Restated 2014 Equity Incentive Plan (the “Fourth Amended 2014 Plan”). The 
Fourth Amended 2014 Plan was approved by our shareholders in May 2019. Among other things, the Fourth Amended 2014 Plan 
(i) increased the number of shares of Common Stock available for issuance under the plan by 2,000,000 shares and (ii) extended 
the term of the plan by approximately two years. As of December 31, 2019, 65,771 shares remained available for issuance under 
the ESPP and 1,791,565 shares remained available for issuance under the Fourth Amended 2014 Plan. 

Exercises and vestings under our stock-based compensation plans resulted in no income tax-related charges to paid-in 

capital during the years ended December 31, 2019 and 2018. 

Restricted Stock and Restricted Stock Units 

During the years ended December 31, 2019 and 2018, we granted 229,500 and 533,177 shares of restricted stock and 

restricted stock units (net of any forfeitures), respectively, with aggregate grant date fair values of $0.9 million and $1.3 million, 
respectively. We incurred expenses of $1.0 million and $0.7 million during the years ended December 31, 2019 and 2018, 
respectively, related to restricted stock awards. When we grant restricted stock and restricted stock units, we defer the grant date 
value of the restricted stock and restricted stock unit and amortize that value (net of the value of anticipated forfeitures) as 
compensation expense with an offsetting entry to the paid-in capital component of our consolidated shareholders’ equity. Our 
restricted stock awards typically vest over a range of 12 to 60 months (or other term as specified in the grant which may include 
the achievement of performance measures) and are amortized to salaries and benefits expense ratably over applicable vesting 
periods. As of December 31, 2019, our unamortized deferred compensation costs associated with non-vested restricted stock 
awards were $0.7 million with a weighted-average remaining amortization period of 2.1 years. 

Stock Options 

Our Fourth Amended 2014 Plan provides that we may grant options on or shares of our common stock (and other types 
of equity awards) to members of our Board of Directors, employees, consultants and advisors. The exercise price per share of the 
options must be equal to or greater than the market price on the date the option is granted. The option period may not exceed 10 
years from the date of grant. The vesting requirements for options are determined by the Compensation Committee of the Board 
of Directors. We had expense of $0.7 million and $0.6 million related to stock option-related compensation costs during the 
years ended December 31, 2019 and 2018, respectively. When applicable, we recognize stock option-related compensation 
expense for any awards with graded vesting on a straight-line basis over the vesting period for the entire award. The table below 
includes additional information about outstanding options: 

Weighted-
Average 
Exercise 
Price 

Number of 
Shares 

Weighted-
Average of 
Remaining 
Contractual 
Life (in 
years) 

Aggregate 
Intrinsic 
Value 

Outstanding at December 31, 2018 ...................................................      3,121,200    $ 
50,000    $ 
Issued ................................................................................................     
(469,701)   $ 
Exercised ...........................................................................................     
Cancelled/Forfeited ...........................................................................     
(14,000)   $ 
Outstanding at December 31, 2019 ...................................................      2,687,499    $ 
Exercisable at December 31, 2019 ....................................................      1,076,836    $ 

3.50      
3.13      
2.59      
3.13      
3.66      
3.50      

2.2    $ 14,386,956  
1.5    $  5,930,463  

We had $0.5 million and $1.2 million of unamortized deferred compensation costs associated with non-vested stock 

options as of December 31, 2019 and December 31, 2018, respectively. 

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15. 

Employee Benefit Plans 

We maintain a defined contribution retirement plan (“401(k) plan”) for our U.S. employees that provides for a matching 

contribution by us. All full time U.S. employees are eligible to participate in the 401(k) plan.  Our U.K. credit card subsidiary 
offers eligible employees membership in a Group Personal Pension Plan which is set up with Friends Provident. This plan is a 
defined contribution plan in which all permanent employees who have completed 3 months of continuous service are eligible to 
join the plan. Company matching contributions are available to U.K. employees who contribute a minimum of 3% of their salaries 
under our Group Personal Pension Plan and to U.S. employees who participate in our 401(k) plan. We made matching 
contributions under our U.S. and U.K. plans of $285,618 and $285,477 in 2019 and 2018, respectively. 

Also, all employees, excluding executive officers, are eligible to participate in the ESPP. Under the ESPP, employees 
can elect to have up to 10% of their annual wages withheld to purchase our common stock up to a fair market value of $10,000. 
The amounts deducted and accumulated by each participant are used to purchase shares of common stock on or as promptly as 
practicable after the last business day of each month. The price of stock purchased under the ESPP is approximately 85% of the 
fair market value per share of our common stock on the purchase date. Employees contributed $108,466 to purchase 19,641 shares 
of common stock in 2019 and $51,593 to purchase 23,681 shares of common stock in 2018 under the ESPP. The ESPP covers up 
to 100,000 shares of common stock. Our charge to expense associated with the ESPP was $31,954 and $28,629 in 2019 and 2018, 
respectively. 

16. 

Related Party Transactions 

Under a shareholders’ agreement which we entered into with certain shareholders, including David G. Hanna, Frank J. 
Hanna, III and certain trusts that were Hanna affiliates, following our initial public offering (1) if one or more of the shareholders 
accepts a bona fide offer from a third party to purchase more than 50% of the outstanding common stock, each of the other 
shareholders that is a party to the agreement may elect to sell his shares to the purchaser on the same terms and conditions, and 
(2) if shareholders that are a party to the agreement owning more than 50% of the common stock propose to transfer all of their 
shares to a third party, then such transferring shareholders may require the other shareholders that are a party to the agreement to 
sell all of the shares owned by them to the proposed transferee on the same terms and conditions. 

In June 2007, we entered into a sublease for 1,000 square feet (as later adjusted to 600 square feet) of excess office space 

at our Atlanta headquarters with HBR Capital, Ltd. (“HBR”), a company co-owned by David G. Hanna and his brother Frank J. 
Hanna, III. The sublease rate per square foot is the same as the rate that we pay under the prime lease. Under the sublease, HBR 
paid us $16,627 and $18,089 for 2019 and 2018, respectively. The aggregate amount of payments required under the sublease 
from January 1, 2020 to the expiration of the sublease in May 2022 is $41,527. 

In January 2013, HBR began leasing the services of four employees from us. HBR reimburses us for the full cost of the 

employees, based on the amount of time devoted to HBR. In the years ended December 31, 2019 and 2018, we received 
$269,072 and $270,932, respectively, of reimbursed costs from HBR associated with these leased employees. 

On November 26, 2014, we and certain of our subsidiaries entered into a Loan and Security Agreement with Dove. The 

agreement provided for a senior secured term loan facility in an amount of up to $40.0 million at any time outstanding. On 
December 27, 2019, the Company issued 400,000 shares (aggregate initial liquidation preference of $40 million) of its Series A 
Preferred Stock in exchange for full satisfaction of the $40.0 million that the Company owed Dove under the Loan and Security 
Agreement.  Dividends on the preferred stock are 6% per annum (cumulative, non-compounding) and are payable in preference 
to any common stock dividends, in cash. The Series A Preferred Stock is perpetual and has no maturity date. The Company may, 
at its option, redeem the shares of Series A Preferred Stock on or after January 1, 2025 at a redemption price equal to $100 per 
share, plus any accumulated and unpaid dividends. At the request of a majority of the holders of the Series A Preferred Stock, 
the Company shall offer to redeem all of the Series A Preferred Stock at a redemption price equal to $100 per share, plus any 
accumulated and unpaid dividends, at the option of the holders thereof, on or after January 1, 2024. Upon the election by the 
holders of a majority of the Series A Preferred Stock, each share of the Series A Preferred Stock is convertible into the number 
of shares of the Company’s common stock as is determined by dividing (i) the sum of (a) $100 and (b) any accumulated and 
unpaid dividends on such share by (ii) an initial conversion price equal to $10 per share, subject to certain adjustment in certain 
circumstances to prevent dilution. Given the redemption rights contained within the Series A Preferred Stock, we account for the 
outstanding preferred stock as temporary equity in the consolidated balance sheets.  Dove is a limited liability company owned 
by three trusts. David G. Hanna is the sole shareholder and the President of the corporation that serves as the sole trustee of one 
of the trusts, and David G. Hanna and members of his immediate family are the beneficiaries of this trust. Frank J. Hanna, III is 
the sole shareholder and the President of the corporation that serves as the sole trustee of the other two trusts, and Frank J. 
Hanna, III and members of his immediate family are the beneficiaries of these other two trusts. 

F-34 

  
  
  
  
  
  
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SHAREHOLDER INFORMATION 

  BOARD OF DIRECTORS 

David G. Hanna  
Chairman of the Board and  
Chief Executive Officer, 
Atlanticus Holdings Corporation 

Jeffrey A. Howard  
President, 
Atlanticus Holdings Corporation 

Deal W. Hudson  
President, 
The Morley Institute 
(a religious and educational  
think tank) 

Mack F. Mattingly  
U.S. Senator, Retired 
(entrepreneur, speaker and author) 

Thomas G. Rosencrants  
Chief Executive Officer, 
Greystone Capital Group, LLC 
(a strategic growth advisory firm) 

Corporate Office  

Atlanticus Holdings Corporation 
Five Concourse Parkway, Suite 300  
Atlanta, Georgia 30328 
(770) 828-2000 

Internet Address   

www.atlanticus.com 

Stock Listing  

Exchange - Nasdaq  
Ticker - ATLC 

Notice of Annual Meeting  

Thursday, May 7, 2020, 9 a.m. ET  
Atlanticus Holdings Corporation 
Five Concourse Parkway 
Suite 300 
Atlanta, Georgia 30328 

Investor Contact  

Inquiries from securities analysts and 
investors should be directed to the 
Director of Investor Relations, at the 
Company’s headquarters, at  
(770) 828-2000. 

Common Stock Transfer Agent and 
Registrar 

American Stock Transfer & 
Trust Company, LLC 
Operations Center 
6201 15th Avenue 
Brooklyn, NY 11219 
Phone: (800) 937-5449 
Local/International: (718) 921-8124 
Website: www.astfinancial.com  
Email: help@astfinancial.com 

Availability of Form 10-K and Other 
Investor Information  

Shareholders may obtain, at no charge, 
a copy of the Company’s Annual 
Report on Form 10-K filed with the 
Securities and Exchange Commission. 
In order to communicate information 
to interested individuals in an efficient 
manner, Atlanticus’ financial results, 
SEC filings and other important 
information can be requested through 
several channels: 

(770) 828-2000 

PHONE 
WEBSITE  www.atlanticus.com 
under For Investors 
investors@atlanticus.com 
Investor Relations at the 
Corporate Office 

EMAIL  
MAIL 

Corporate Counsel 
Troutman Sanders LLP 
600 Peachtree Street, N.E.  
Suite 3000  
Atlanta, Georgia 30308-2216  

Independent Auditors  
BDO USA, LLP 
1100 Peachtree Street, Suite 700  
Atlanta, Georgia 30309-4516 

Executive Officers 

David G. Hanna 
Chief Executive Officer 

Jeffrey A. Howard 
President 

William R. McCamey 
Chief Financial Officer  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Atlanticus Holdings Corporation 
Five Concourse Parkway 
Suite 300 
Atlanta, GA 30328 
(770) 828-2000 
www.atlanticus.com