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Atos

ato · NYSE Utilities
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Ticker ato
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Industry Regulated Gas
Employees 1001-5000
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FY2003 Annual Report · Atos
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A Company that

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Dividends in dollars per share

20consecutive years of increasing dividends. At a time when many

companies are just deciding to pay dividends, ours keep rising. Why?
Atmos Energy’s employees work hard at working smarter. We invite you to
look inside to see how their good ideas make Atmos Energy work for you.

Twenty years of 
consecutive annual
increases in dividends
(adjusted for mergers
and acquisitions) rank
Atmos Energy as one
of only 284 corporations
that have paid higher
consecutive dividends
for 10 years or longer,
according to Mergent,
Inc. Our indicated
annual dividend rate
for fiscal 2004 is $1.22
per share.

Year ended September 30 (Dollars in thousands, except per share data)

2003

2002

Change

Operating revenues
Gross profit

Utility net income
Natural gas marketing net income (loss)
Other nonutility net income

Total

Total assets
Total capitalization
Net income per share – diluted
Cash dividends per share
Book value per share at end of year

Consolidated utility segment throughput (MMcf)
Consolidated natural gas marketing segment throughput (MMcf)
Heating degree days
Degree days as a percentage of normal
Meters in service at end of year
Return on average shareholders’ equity
Shareholders’ equity as a percentage 

of total capitalization (including short-term 
debt) at end of year
Shareholders of record
Weighted average shares outstanding – diluted (000s)

$ 2,799,916
534,976
$

$

$

62,137
(970)
10,521
71,688

$ 2,518,508
$ 1,721,435
1.54
$
1.20
$
16.66
$

247,965
225,961
3,473

101%

1,672,798

9.9%

46.4%

28,510
46,496

$ 1,650,964
$   431,140  

$

$

42,994
12,614
4,048
59,656

$ 1,981,385
$ 1,243,698
1.45
$
1.18
$
13.75
$

208,541
204,027
3,368

94%

1,389,341

9.9%

40.6%

28,829
41,250

69.6%
24.1%

44.5%
-107.7%
159.9%
20.2%

27.1%
38.4%
6.2%
1.7%
21.2%

18.9%
10.8%
3.1%
7.4%
20.4%
—

14.3%
-1.1%
12.7%

DEAR FELLOW SHAREHOLDERS:

Our consistent dividend increases, along with 

I am extremely proud of all the work by Atmos

recent cuts in the federal income tax on dividends,

Energy’s employees who made our 20th anniversary

have made our stock more attractive to investors 

year such a success.

seeking value and growth. To the extent our operating

Atmos Energy is a company that works. Our 2,905

results and financial condition permit, the Board 

employees work hard to serve our customers and to

of Directors remains committed to raising the dividend

deliver strong financial results. For the past two

annually and to lowering the payout ratio in the

decades, their efforts have produced consistent growth

and above-average returns for our 70,000 owners.

future to around 65 percent of earnings.
2003 IN REVIEW

That was true again in fiscal 2003. We achieved 

Fiscal 2003 was not without challenges. One of the

a 20 percent increase in net income and a 6 percent 

major hurdles we had to overcome was natural gas

rise in earnings per diluted share.

In fiscal 2003, Atmos Energy earned

$1.80

$71.7 million. Earnings per diluted

share were $1.54 and were within our

stated guidance of $1.52 to $1.58 per

diluted share. Moreover, we exceeded

our industry peer group’s average

total return of 16.4 percent, delivering

a solid 17.2 percent total return to 

our shareholders. Return on average

shareholders’ equity was 9.9 percent.

1.50

1.20

0.90

0.60

0.30

0.00

1999

2000

2001

2002

2003

Cash dividends per share

Earnings per share

prices that were both high and volatile.

Zig-zagging gas prices put additional

demands on our collection efforts and

cut into both our utility and nonutility

earnings. Like other corporations,

we also faced the added challenge of

controlling rapidly rising costs for

our employee pension plan, medical

coverage and liability insurance.

Through the dedicated determi-

nation of our employees, we not only

Recognizing these successful results, the Board 

managed those matters, but also achieved other 

of Directors in November 2003 increased the annual 

successes. Ten achievements stand out because they

dividend rate by 2 cents per share. In fiscal 2003,

Atmos Energy paid total cash dividends of $1.20 per

will contribute to our long-term success.
10 MAJOR ACHIEVEMENTS

share. The indicated annual dividend rate for fiscal

First, we took advantage of a window of opportunity

2004 is $1.22 per share.

to sell 4.1 million common shares. The sale strength-

Paying cash dividends consistently is one of the 

ened our balance sheet by improving our debt-to-equity

best measures of a company’s financial strength.

ratio and bolstered our high credit ratings.

Atmos Energy’s record of consecutive annual dividend

increases ranks it among the top 2.5 percent of

corporations that pay dividends.

5

8

22

30

31

32

5

Letter to 
Shareholders

Operational
Review

Financial
Review

Atmos Energy
Officers

Board of
Directors

Corporate
Information

Letter to Shareholders

Second, we made a $77 million contribution to

Eighth, we pursued our passion for customer service.

annual earnings growth of 3 percent to 5 percent,

We have pursued a consistent strategy of running

our pension plan to adequately fund the plan. This

Excellence in customer service is an attitude and it

with our earnings per diluted share expected to range

our utilities well, of making sound acquisitions 

should help to protect our employees and retirees 

starts with each employee. During 2003, we launched

from $1.55 to $1.60.

and of expanding our nonutility business. Our reputa-

and to reduce our future pension funding requirements.
Third, we closed our acquisition of Mississippi

a systemwide customer service training program.

As Atmos Energy enters its third decade, the

tion has grown not from our size, but from the

Ninth, our investments in technology yielded increas-

company is well positioned for long-term growth and

neighborliness, mettle and strength of character of

Valley Gas Company and welcomed some 260,000 new 

ing dividends. Our Enterprise Asset Management

continued success. Our balance sheet is strong;

Atmos Energy’s employees.

utility customers and 600 employees of Valley Gas 

Project, as described on page 18, is the latest in a long

our credit ratings are high; our rate filings have added

Our commitment to strong ethics and integrity has

into Atmos Energy. The transaction was the company’s

list of information and telecommunications advances

to revenues and have reduced the effects of weather 

been part of the company since its founding, long

ninth major acquisition.

we’ve made. With our highly automated Customer

on profitability; and our earnings have grown at a steady

before the Sarbanes-Oxley Act was passed. To reiterate

Fourth, we renewed our credit facilities in both

Support Center and Internet site, we’re serving customers

our utility and nonutility operations. These credit

better and at lower costs.

pace, enabling us to pay higher dividends each year.
FOUNDATION OF SUCCESS

that commitment, the Board of Directors this past year

reviewed and revised its committee charters and our

agreements have allowed us to finance all of our oper-

Tenth, we continued to manage our total spending 

The foundation of Atmos Energy’s success has

code of conduct for all directors, officers and employees.

ations in an orderly and disciplined fashion.

in strategic ways. Both our capital outlays and 

Fifth, we received rate increases in Louisiana and in

operation and maintenance expense were under budget.

Amarillo, Texas,

and we achieved

weather normaliza-

tion adjustments

These 10 achievements reflect many of the
characteristics that differentiate Atmos Energy
in the business of delivering natural gas.

Capital expen-

ditures during

fiscal 2003 were

$159 million.

in Kansas and Amarillo. Our ability to grow our

Our O&M expense per customer of $122 continues to

earnings relies on our continual success in achieving 

compare favorably to our peer group’s average

been built on our utility operations,

which provide about 80 percent of

our net income. Through acquisitions,

we have evolved from a regional Texas

gas utility to one of the country’s largest

natural gas distribution companies.

We are known for making responsible,

disciplined and accretive acquisitions.

We pledge to continue to manage

Atmos Energy for long-term success,

not for immediate or personal gains.

Our goals remain to grow and prosper

financially, to foster great customer

service, to be a safe and rewarding

place to work and to benefit all those

who associate with Atmos Energy—

fair rate designs and keeping rates current.

expense of $195. Closely managing capital and O&M

To strengthen the company’s foundation, we 

our shareholders, customers, communities and

Sixth, by using our 49.4 billion cubic feet of

expenditures helps us stay highly competitive.

have added opportunities for long-term growth

employees. I thank you, our owners, and all of our

usable and contracted natural gas storage and fixed-

These 10 achievements reflect many of the 

through our nonutility operations. Our natural 

employees for supporting these goals.

forward supply contracts, we hedged about half

characteristics that differentiate Atmos Energy in the

gas marketing business, for instance, ranks as one 

Consistency in purpose, financial results and 

of our winter gas supply to save our utility customers

business of delivering natural gas. This summary

of the best in the industry based on independent 

ethical conduct stands as Atmos Energy’s foremost

more than $67 million last year in gas costs.

annual report discusses those characteristics that 

customer satisfaction surveys.

strength as we observe our 20th year.

Seventh, we took steps to enhance the profitability

during the past 20 years have made Atmos Energy 

of our nonutility operations by contracting for an 

additional 1.25 billion cubic feet of natural gas storage,

a company that works.
2004 OUTLOOK

installing a new billing system and renegotiating 

We expect fiscal 2004 will be a challenging

contracts to reduce the risk of price volatility.

year. High gas costs will make collecting customer

bills more difficult and will require us to make

higher cash outlays for gas supplies. We have targeted

Robert W. Best
Chairman, President and Chief Executive Officer

December 1, 2003

6

7

Since 1983, our annual
customer growth rate
has averaged over
9%. By making sound
acquisitions and
adding customers
within existing 
operations, we’ve
become one of
America’s largest
pure natural gas 
distributors. Along 
the way, we’ve also
learned how to 
efficiently integrate
new operations and
customers into a
growing Atmos Energy.

Commercial and industrial
customers like Unilever
Bestfoods account for
almost two-fifths of our
utility gas revenues with
high-volume meters that
run almost nonstop.

We serve mainly small to 
medium-size communities.
Nine major acquisitions have
enabled us to grow from
279,000 customers in 1983 to
nearly 1.7 million in 2003.

American families 
and value-minded
builders choose our  
natural gas for clean,
low-cost energy.

Steamboat Springs,
Colorado

Growth through 
acquisitions is one of
our key strategies 
and a way to leverage 
our technology and
purchasing power to
better serve customers.

We fuel our steady revenue
growth through acquisitions,
population growth and by 
attracting new commercial 
and industrial customers.

tmos Energy has a long history of being a company that works. Since 1983, we have been delivering value to   

our investors, energy to our customers, improvements to our communities and investments in our employees.

Over this time, a number of characteristics have evolved that set us apart from others in the natural gas delivery

industry—giving us not only a distinctive personality, but also the strengths on which our success has been formed.
In particular, our commitment to hard work and sound acquisitions has helped us grow from 279,000 customers 
in 1983 to nearly 1.7 million today, making us one of the country’s largest natural gas distributors.

We have remained steadfast to our clear three-part strategy: running our utilities exceptionally well, making 
sound acquisitions and expanding our nonutility operations. Our business model is unlike virtually any other 

natural gas distributor’s. It’s based on our focus on gas operations, tight cost control, geographic diversity and 
growth by acquisitions. Moreover, our record of consecutive annual dividend increases ranks us as one of only
284 corporations that have paid higher consecutive dividends for 10 years or longer, according to Mergent’s 

list of Dividend Achievers. Our dividend has grown at a 20-year average annual compound rate of 6.44 percent.

Wayne Elliston,
Customer Service,
and his two-day 
supply of gas meters
in a warehouse 
now up for sale in
Amarillo, Texas.

We serve price-
regulated and
price-sensitive
markets. Our
employees keep 
productivity at
industry-leading
levels and make
sure that every
expenditure is 
a wise one. In
short, we make
cost manage-
ment a 24-hour-
a-day job.

Our highly efficient workers
have kept our already-low
operation and maintenance
expense per customer 
well below the industry 
average for years.

6
4
1
$

5
3
1
$

0
3
1
$

2
2
1
$

1
0
1
$

We rely on our 
own employees to 
train and mentor 
fellow employees.
That way, they 
learn from the best.

We deliver the greenest of 
all fossil fuels, natural gas,
which produces virtually 
no emissions that cause acid
rain. Natural gas also is 
the most efficient energy 
source on a Btu basis. 

99

00

01

02

03

11

Our employees set the mark for the industry in productivity. Even spread over 12 states and lacking the economies
of scale of large metropolitan operations, Atmos Energy has maintained its leadership among peers through its 

low operation and maintenance expense per customer and its high number of customers served per employee.
Cost management is a way of life for company employees, who benefit from incentive bonus programs by 
keeping costs down and contributing to earnings. Cost control, however, is never at the expense of safety or service.

Atmos Energy’s top priority is always to serve customers safely, reliably and courteously—as well as efficiently.

Empty warehouses
mean lower costs.
Just-in-time delivery
has cut our parts
inventory to so few
items that storage and
retrieval take us man-
minutes, not man-hours.
Labeling parts with
employees’ names
saves even more time
and money. And that’s
how we work for you.

diversity

We are spread from
the Plains to the
Gulf and from the
Rockies to the
Appalachians—by
choice. Our diversity
moderates the
effect that a single
area’s unseasonable
weather, slowing
regional economy
or local regulation
changes can have
on earnings. Instead
of experiencing
boom or bust, our
diversity helps
make our business
more predictable
and manageable.

Steamboat Springs

Denver

Chase County

Owensboro

Franklin

Blue Ridge Mountains

Lubbock

Jackson

Dallas

Natchitoches

Houston

Baton Rouge

New Orleans

Atmos Energy Headquarters

Atmos Energy Division Offices

Atmos Energy Marketing Headquarters

Atmos Energy Marketing Regional Offices

Utility Operations

12

Our nonutility 
operations are in 
18 states and 
overlap most of our
utility operations.

Nonutility States of Operation

13

Diversity of territory, weather, customers, regional economies and regulatory policies makes us the country’s most
geographically diverse natural gas utility. We serve a broad range of people whose varied ethnic backgrounds,
regional customs, language patterns and family heritages truly represent the heartland of America. From the rugged
Rocky Mountains, across the vast Great Plains, through the bountiful Midwest, deep into the storied South of

Nearly 1.7 million utility customers live in more than 1,000 communities where we have franchises to deliver natural 
gas service. We also serve another 1,000 or so municipalities, industrial customers and governmental entities that 
buy wholesale natural gas or gas transportation services from us. Excellent customer service is our passion. We are
committed to being the best in our industry. And we prove that by our low costs and our high dedication to 

the Mississippi Valley to the beautiful Blue Ridge Mountains, we deliver America’s natural gas to the homes and

community affairs, economic development and civic pride. Even in our highly competitive nonutility operations,

businesses of our nation, all as one team with one name — Atmos Energy.

we consistently rank among the top three mid-tier gas marketers for excellence in customer service.

Great places to live.
Nine of ten Atmos
Energy employees
make their homes,
raise their families
and take great pride
in the communities
we serve. And that’s
how we work for you.

We do infields. 
Atmos Energy supports 
Little League and many 
other youth activities in
communities we serve.

9out of 10

employees
live, 
work 
and play
in the 
communities 
we 
serve.

We stay close to our
customers by being one
of them. When it rains,
we get wet with every-
one else. If someone
needs on-site service,
we’re usually in the
neighborhood. Yes, we
offer toll-free and online
access for our customers’
convenience, but to make
the kind of commitment
our communities deserve,
there’s no substitute for
being there.

Kenny Westerfield,
Operations Specialist,
enjoying good food and
chitchat at a favorite
community spot,
Horn’s Dairy Bar in
Owensboro, Kentucky.

To help Cloverdale,
Kentucky, recover from
arson damage caused 
by drug dealers, we
donated trucks and office
equipment to replace the
city’s destroyed facilities.

14

Commitment to our communities is a strong tradition at Atmos Energy. By being close to our customers, we 
know them both personally and professionally. Our employees give their time and leadership to many excellent 
programs, such as United Way, chambers of commerce, regional economic development groups, school boards 

and city councils, Scouting, Girls Inc., Little League, blood drives and fundraisers, Habitat for Humanity homes,

university trusteeships, environmental and wildlife protection, Crime Watch—and hundreds more worthy causes.

Dawn McManus,

Regional Marketing
Manager, and Brian
Felger, Regional
Marketing Director,
on St. Peter Street 
in the French 
Quarter of
New Orleans.

Our service keeps many schools running smoothly and looking sharp.

We provide
natural gas sales and
transportation services to

hundreds of large manufacturers,
including Continental Tire, 
Mayfield, Kentucky, 

Our natural gas
helps alligator
farms keep their
water warm 
and swampy.

Noranda Aluminum,
New Madrid, Missouri, 
and Saturn,
Spring Hill,
e .
s

e

s

e

n

n

e

T

Industrial, very large
commercial and some
municipal entities buy
their natural gas supply
from a gas marketer,
such as Atmos Energy
Marketing. Many also
use our utility system to
deliver the gas. Serving
these large-volume gas
users helps us meet a
key objective: lower
gas prices for
all of our 
customers.

Hanging tough in 
the Big Easy. Facing 
stiff competition,
Atmos Energy Marketing
recently won an
Entergy New Orleans
contract to supply
about half the natural
gas for New Orleans.
Our gas storage strategy
helped seal the deal.
And that’s how 
we work for you.

We supply natural gas to many 
small municipal utilities, helping 
them deliver gas at low costs.

c u s

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17

Gas deregulation has given large gas consumers choices for their gas supplier and for other gas services. Our strategy
of expanding our nonutility operations to serve industrial and municipal customers complements our core business 
as a regulated local distribution company. Our nonutility operations in 18 states are in close proximity to our utility
operations. This provides advantages for natural gas purchasing, transportation and storage. Our nonutility 

operations sold 226 billion cubic feet of natural gas in 2003 to municipalities, industrials and governmental entities.

We also develop distributed electric generation plants for municipalities and companies.

 
 
 
 
 
Richard Herrera,
Customer Service,
works in waist-deep
sorghum near
Plainview, Texas.

Second to our 
employees, 
technology 
is the smartest
worker 
we have.

Satellite-based commu-
nication between field
and office staff is very
efficient — dispatching
is text-based, allowing
our service technicians
to read, click and go.

Handheld computers now
being tested will give 
field staff full access to
our utility mapping, 
engineering specifications,
job cost data as well 
as our other information 
systems as part of 
our Enterprise Asset
Management project.

Technology can
save time, 
save space, 
cut costs, 
boost productivity, 
reduce errors, 
improve 
communication
with customers 
and employees, 
and automate
virtually any
control system. 

18

Our substantial investment in information and telecommunications technology helps us continually improve our
customer service while it lowers our operating costs. Starting in 1997, Atmos Energy undertook a massive conversion
to advanced data processing technology. Today, information is accessible from mobile computers in our service
trucks. Our telecommunications systems support one of the best customer call centers in the industry. Meters on

remote farms are read from an airplane. Service routing will soon be handled by a satellite network. And new field

technologies will enhance the safety and efficiency of our construction and maintenance work.

Efficiency from out 
of the blue. Reading
1,200 transmitter-
equipped meters
attached to natural
gas-powered farm 
irrigators takes one
pilot one day—
saving over a week 
of work by a field
crew. And that’s how 
we work for you.

Immediate, silent and
environmentally friendly
snow removal, thanks
to thousands of feet of
tubing pulsing with
water heated by natural
gas, means snow won’t
stick where people walk
and drive.  And that’s
how we work for you.

Rob Mosher, Sales
Representative, standing
where 25 feet of yearly
snow won’t, in Steamboat
Springs, Colorado.

smart people
doing
smart things

When natural gas 
producers are 
busy pumping gas 
out of the ground 
and selling it for 
less, we buy it 
and pump it back 
into underground
storage. Why?
Storing gas in the
summer that our 
customers can buy
later in the winter
helps keep our 
customers’ bills low.

Management by councils
made up of staff who
lead and perform the
work helps us adopt
common practices that
maximize effectiveness
and efficiency. 

Never underestimate the
power of an idea. Even an
innovation that seems odd in
the beginning can make our
customers and us look smart
in the end. Some of our best
ideas help customers use gas
in new ways or help us deliver
gas at lower prices. Who’d
have thought that melting snow
in ski country would be a
good idea? But it is.

We develop distributed 
generation electric plants 
so that businesses 
and municipalities can 
generate electricity 
at a savings.

21

Innovation has been at the heart of Atmos Energy from the start. As a small regional gas utility, our company’s leaders
knew they must innovate to survive and prosper. So early on, Atmos Energy sought new markets for natural gas,
new ways to help customers use gas and new assets, such as storage fields, to lower customers’ costs. The company grew
by adding operations outside its traditional market. And the new employees who joined our system were encouraged

to share their knowledge in what today has become a system of management by councils, which set our common

operating practices. The combination of knowledge and new ideas sets Atmos Energy apart—as the company that works.

Summary Annual Report

The financial information presented in this report

about Atmos Energy Corporation is condensed.

Our complete financial statements, including notes 

as well as management’s discussion and analysis of

financial condition and results of operations, are

presented in our Annual Report on Form 10-K.

Atmos Energy’s chief executive officer and its chief

financial officer have complied with, and have 

executed, all certifications of these financial statements

required under the Sarbanes-Oxley Act of 2002

and all related rules of the Securities and Exchange

Commission with respect to the financial statements

contained within. Investors may request, without

charge, our Annual Report on Form 10-K for the fiscal

year ended September 30, 2003, by calling Shareholder

Relations at (972) 855-3729 between 8 a.m. and 5 p.m.

Central time. Our Form 10-K also is available on

Atmos Energy’s Web site at www.atmosenergy.com.

Additional investor information is presented on 

page 32 of this report.

23

24

25

26

27

28

29

Atmos Energy 
at a Glance

Condensed
Consolidated
Balance
Sheets

Condensed 
Consolidated 
Statements 
of Income

Condensed 
Consolidated 
Statements 
of Cash Flows

Report of 
Independent 
Auditors

Consolidated 
Financial and 
Statistical Summary 
1999-2003

Forward-Looking
Statements

Year ended September 30

Meters in service
Residential
Commercial
Industrial 
Agricultural
Public authority and other

Total meters

Heating degree days

Actual (weighted average)
Percent of normal

Utility sales volumes (MMcf)

Residential
Commercial
Industrial
Agricultural
Public authority and other

Total

Utility transportation volumes (MMcf)

Total utility throughput (MMcf)

Intersegment activity (MMcf)

Consolidated utility throughput (MMcf)

Consolidated natural gas marketing throughput (MMcf)

Operating revenues (000s)

Gas utility sales revenues

Residential
Commercial
Industrial (including agricultural)
Public authority and other

Total gas sales revenues

Transportation revenues
Other gas revenues

Total utility revenues

Natural gas marketing revenues
Other nonutility revenues
Total operating revenues (000s)

Other statistics

Gross plant (000s)
Net plant (000s)
Miles of pipe
Employees

2003

2002

1,498,586
151,008
3,799
9,514
9,891
1,672,798

1,247,247
122,156
2,118
10,576
7,244
1,389,341

3,473

101)%

3,368

94)%

97,953
45,611
23,738
7,884
9,326
184,512

70,159

254,671

77,386
35,796
14,499
10,988
5,875
144,544

69,589

214,133

(6,706)

(5,592)

247,965

225,961

208,541

204,027

$

873,375
367,961
192,676
65,921
1,499,933
29,583
23,341
1,552,857
1,234,447
12,612
$ 2,799,916

$ 2,480,139
$ 1,515,989
45,267
2,905

$

535,981
221,728
98,765
31,731
888,205
36,591
11,258
936,054
700,519
14,391
$ 1,650,964

$ 2,127,827
$ 1,300,320
39,157
2,338

23

Financial Review

Atmos Energy at a Glance

September 30 (Dollars in thousands, except share data)

2003

2002

September 30 (Dollars in thousands, except per share data)

2003

2002

2001

Assets

Property, plant and equipment
Construction in progress

Less accumulated depreciation and amortization

Net property, plant and equipment

Current assets

Cash and cash equivalents
Cash held on deposit in margin account
Accounts receivable, less allowance for doubtful accounts of $13,051 in 2003 

and $10,509 in 2002
Gas stored underground
Other current assets

Total current assets
Goodwill and intangible assets
Deferred charges and other assets

Capitalization and Liabilities

Shareholders’ equity

Common stock, no par value (stated at $.005 per share);
100,000,000 shares authorized; issued and outstanding:
2003 – 51,475,785 shares, 2002 – 41,675,932 shares

Additional paid-in capital
Retained earnings
Accumulated other comprehensive loss

Shareholders’ equity

Long-term debt

Total capitalization

Current liabilities

Accounts payable and accrued liabilities
Other current liabilities
Short-term debt
Current maturities of long-term debt

Total current liabilities

Deferred income taxes
Deferred credits and other liabilities

$ 2,463,992
16,147
2,480,139
964,150
1,515,989

15,683
17,903

216,783
168,765
38,863
457,997
273,499
271,023
$ 2,518,508

$

257
736,180
122,539
(1,459)
857,517
863,918
1,721,435

179,852
127,923
118,595
9,345
435,715
223,350
138,008
$ 2,518,508

$ 2,103,428
24,399
2,127,827
827,507
1,300,320

47,991
10,192

136,227
91,783
44,962
331,155
190,380
159,530
$ 1,981,385

$

208
508,265
106,142
(41,380)
573,235
670,463
1,243,698

136,773
159,727
145,791
21,980
464,271
134,540
138,876
$ 1,981,385

Operating revenues
Utility segment
Natural gas marketing segment
Other nonutility segment
Intersegment eliminations

Purchased gas cost
Utility segment
Natural gas marketing segment
Other nonutility segment
Intersegment eliminations

Gross profit

Operating expenses

Operation and maintenance
Depreciation and amortization
Taxes, other than income

Total operating expenses

Operating income
Other income (expense)

Equity in earnings of Woodward Marketing, L.L.C.
Miscellaneous income (expense)
Total other income (expense)

Interest charges
Income before income taxes and cumulative effect of accounting change
Income tax expense
Income before cumulative effect of accounting change
Cumulative effect of accounting change, net of income tax benefit 

Net income

Per share data

Basic income per share:

Income before cumulative effect of accounting change
Cumulative effect of accounting change, net of income tax benefit
Net income

Diluted income per share:

Income before cumulative effect of accounting change
Cumulative effect of accounting change, net of income tax benefit
Net income

Weighted average shares outstanding:

Basic
Diluted

$ 1,554,082 
1,668,493
21,630
(444,289)
2,799,916

1,062,679
1,644,328
1,540
(443,607)
2,264,940
534,976

205,090
87,001
55,045
347,136
187,840

—
2,191
2,191
63,660
126,371
46,910
79,461
(7,773)
71,688

1.72
(.17)
1.55

1.71
(.17)
1.54

46,319
46,496

$

$

$

$

$

$

937,526
1,031,874
24,705
(343,141)
1,650,964

559,891
994,318
8,022
(342,407)
1,219,824
431,140

158,119
81,469
36,221
275,809
155,331

—
(1,321)
(1,321)
59,174
94,836
35,180
59,656
—
59,656

1.45
—
1.45

1.45
—
1.45

41,171
41,250

$

$

$

$

$

$ 1,380,148
447,096
59,436
(161,199)
1,725,481

1,017,363
445,504
48,605
(161,199)
1,350,273
375,208

139,608
67,664
37,655
244,927
130,281

8,062
(1,874)
6,188
47,011
89,458
33,368
56,090
—
56,090

1.47
—
1.47

1.47
—
1.47

38,156
38,247

$

$

$

$

$

24

25

Condensed Consolidated Balance Sheets

Condensed Consolidated Statements of Income

Year ended September 30 (Dollars in thousands)

2003

2002

2001

To Shareholders of Atmos Energy Corporation:

Cash Flows from Operating Activities

Net income
Adjustments to reconcile net income to net cash 
provided by operating activities:

Cumulative effect of accounting change,

net of income tax benefit
Depreciation and amortization:

Charged to depreciation and amortization
Charged to other accounts

Deferred income taxes
Other

Changes in assets and liabilities

Net cash provided by operating activities

Cash Flows Used in Investing Activities

Capital expenditures
Acquisitions, net of cash received
Retirements of property, plant and equipment, net
Assets for leasing activities
Proceeds from sale of assets, net

Net cash used in investing activities

Cash Flows from Financing Activities
Net decrease in short-term debt
Net proceeds from issuance of long-term debt
Proceeds from bridge loan
Repayment of bridge loan
Repayment of long-term debt
Repayment of Mississippi Valley Gas debt
Cash dividends paid
Issuance of common stock
Net proceeds from equity offering

Net cash provided (used) by financing activities

Net increase (decrease) in cash and cash equivalents
Cash and cash equivalents at beginning of year
Cash and cash equivalents at end of year

$

71,688

$

59,656

$

56,090

7,773

—

87,001
2,193
53,867
(5,885)
(167,186)
49,451

(159,439)
(74,650)
704
—
—
(233,385)

(27,196)
253,267
147,000
(147,000)
(73,165)
(70,938)
(55,291)
25,720
99,229
151,626
(32,308)
47,991
15,683

$

81,469
2,452
14,509
(3,371)
142,680
297,395

(132,252)
(15,747)
(1,725)
(8,511)
—
(158,235)

(55,456)
—
—
—
(20,651)
—
(48,646)
18,321
—
(106,432)
32,728
15,263
47,991

$

—

67,664
2,806
18,501
(979)
(61,087)
82,995

(113,109)
(354,755)
(1,460)
(5,377)
6,625
(468,076)

(48,800)
347,099
—
—
(17,670)
—
(44,112)
14,405
142,043
392,965
7,884
7,379
15,263

$

We have audited, in accordance with generally

accepted auditing standards, the consolidated balance

sheets of Atmos Energy Corporation at September 30,

2003 and 2002, and the related consolidated statements

of income, shareholders’ equity and cash flows for

each of the three years in the period ended September 30,

2003 (not presented separately herein) and in our

report dated November 10, 2003, we expressed an

unqualified opinion on those consolidated financial

statements. In our opinion, the information set forth

in the accompanying condensed consolidated balance

sheets and statements of income and cash flows are

fairly stated in all material respects in relation to the

basic consolidated financial statements from which they

have been derived.

Dallas, Texas

November 10, 2003

26

27

Condensed Consolidated Statements of Cash Flows

Report of Independent Auditors

Year ended September 30

2003

2002

2001

2000

1999

Balance Sheet Data at September 30 (000s)
Capital expenditures
Net property, plant and equipment
Working capital
Total assets
Shareholders’ equity
Long-term debt, excluding current maturities
Total capitalization

Income Statement Data
Operating revenues* (000s)
Gross profit* (000s)
Net income (000s)
Net income per diluted share 

Common Stock Data
Shares outstanding (000s)

End of year
Weighted average
Cash dividends per share
Shareholders of record
Market price – High
Low
End of year

Book value per share at end of year
Price/Earnings ratio at end of year
Market/Book ratio at end of year
Annualized dividend yield at end of year

Customers and Volumes (As metered)
Consolidated utility gas sales volumes (MMcf)
Consolidated utility gas transportation 

volumes (MMcf)
Consolidated utility throughput (MMcf)

Consolidated natural gas marketing 

throughput (MMcf)

Meters in service at end of year
Heating degree days #
Degree days as a percentage of normal
Utility average gas sales price per Mcf sold
Utility average cost of gas per Mcf sold
Utility average transportation fee per Mcf

Statistics
Return on average shareholders’ equity
Number of employees
Net utility plant per meter
Utility operation, maintenance and 
administrative expense per meter

Customers per employee – utility
Times interest earned before income taxes

28

$

159,439
1,515,989
22,282
2,518,508
857,517
863,918
1,721,435

$ 2,799,916
534,976
71,688
1.54

$

$
$
$
$

$
$
$

$

$

51,476
46,496
1.20
28,510
25.45
20.70
23.94
16.66
15.55
1.44
5.0%

184,512

63,453
247,965

225,961
1,672,798
3,473

101%
8.17
5.76
.43

9.9%

2,905
865

115
594
2.75

* In conjunction with the adoption of EITF 02-03, energy trading contracts resulting in delivery of a
commodity where we are the principal in the transaction are included as operating revenues or
purchased gas cost. All prior periods have been reclassified to conform with this new presentation.

# Heating degree days for 2003, 2002 and 2001 are adjusted for service areas with weather-normalized

operations. Heating degree days for years prior to 2001 are not adjusted for service areas with weather-
normalized operations, as that information was not available.

+ Adjusted for partial-year results of Louisiana Gas Service Company, which was acquired in 

July 2001.

$

132,252
1,300,320
(133,116)
1,981,385
573,235
670,463
1,243,698

$ 1,650,964
431,140
59,656
1.45

$

$
$
$
$

$
$
$

$

$

41,676
41,250
1.18
28,829
24.46
18.37
21.50
13.75
14.83
1.56
5.5%

145,488

63,053
208,541

204,027
1,389,341
3,368

94%

6.21
3.87
.41

9.9%

2,338
881

101
616
2.55

$

113,109
1,335,398
(86,778)
2,036,180
583,864
692,399
1,276,263

$ 1,725,481
375,208
56,090
1.47

$

$
$
$
$

$
$
$

$

$

40,792
38,247
1.16
30,524
26.25
19.31
21.60
14.31
14.69
1.51
5.4%

156,544

61,230
217,774

55,469
1,386,323
4,124

115%
8.99
6.82
.41

10.4%
2,361
924

130)+
603
2.83

$

$

$

$
$
$
$

$
$
$

$

$

75,557
982,346
(181,890)
1,348,758
392,466
363,198
755,664

850,152
325,706
35,918
1.14

31,952
31,594
1.14
32,394
25.00
14.75
20.63
12.28
18.09
1.68
5.5%

119,470

59,365
178,835

—
1,096,599
2,096

82%

5.91
3.67
.37

9.3%

1,885
874

135
591
2.28

$

$

$

$
$
$
$

$
$
$

$

$

110,353
965,782
(151,622)
1,230,537
377,663
377,483
755,146

690,196
299,794
17,744
.58

31,248
30,819
1.10
35,179
32.69
23.06
24.13
12.09
41.59
2.00
4.6%

125,279

55,468
180,747

—
1,037,995
3,374

85%

4.71
2.74
.39

4.7%

2,062
884

146
547
1.56

The matters discussed or incorporated by reference

in this Summary Annual Report may contain “forward-

looking statements” within the meaning of Section

27A of the Securities Act of 1933 or Section 21E of

the Securities Exchange Act of 1934. All statements

other than statements of historical fact included in

this report are forward-looking statements made in

good faith by the Company and are intended to qualify

for the safe harbor from liability established by the

Private Securities Litigation Reform Act of 1995. When

used in this report or in any of the Company’s other

documents or oral presentations, the words “anticipate,”

“expect,” “estimate,” “plans,” “believes,” “objective,”

“forecast,” “goal” or similar words are intended to

identify forward-looking statements. Such forward-

looking statements are subject to risks and uncertainties

that could cause actual results to differ materially

from those expressed or implied in the statements

relating to the Company’s strategy, operations,

markets, services, rates, recovery of costs, availability

of gas supply and other factors. A discussion of

these risks and uncertainties may be found in the

Company’s Form 10-K for the year ended September

30, 2003. Although the Company believes these 

forward-looking statements to be reasonable, there

can be no assurance that they will approximate 

actual experience or that the expectations derived

from them will be realized. Further, the Company

undertakes no obligation to update or revise its 

forward-looking statements, whether as a result of

new information, future events or otherwise.

29

Consolidated Financial and Statistical Summary (1999-2003)

Forward-Looking Statements

Senior Management Team

Nonutility Business

Robert W. Best
Chairman, President and Chief Executive Officer

Ron W. McDowell
Vice President, New Business Ventures

Shared Services

Verlon R. Aston, Jr.
Vice President, Governmental Affairs

Leslie H. Duncan
Vice President and Chief Information Officer

Susan C. Kappes
Vice President, Investor Relations and Corporate Communications

Dwala J. Kuhn
Corporate Secretary

Robert E. Mattingly
Vice President, Gas Supply

Fred E. Meisenheimer
Vice President and Controller

Gordon J. Roy
Vice President, Security and Compliance

Laurie M. Sherwood
Vice President, Corporate Development, and Treasurer

J. Patrick Reddy
Senior Vice President and Chief Financial Officer

R. Earl Fischer
Senior Vice President, Utility Operations

JD Woodward
Senior Vice President, Nonutility Operations

Louis P. Gregory
Senior Vice President and General Counsel

Wynn D. McGregor
Vice President, Human Resources

Utility Divisions

J. Kevin Akers
President, Mississippi Valley Gas Division

Thomas R. Blose, Jr.
President, Mid-States Division

Conrad E. Gruber
President, Louisiana Division

Tom S. Hawkins, Jr.
President, Texas Division

John A. Paris
President, Kentucky Division

Gary L. Schlessman
President, Colorado-Kansas Division

Dr. Thomas C. Meredith
Chancellor of the University System of Georgia
Atlanta, Georgia
Board member since 1995
Committees: Audit, Nominating and 
Corporate Governance

Phillip E. Nichol 
Formerly Senior Vice President of Central Division Staff
UBS PaineWebber Incorporated
Dallas, Texas
Board member since 1985
Committees: Nominating and Corporate Governance
(Chairman), Human Resources, Work Session/Annual Meeting

Carl S. Quinn
General Partner, Quinn Oil Company, Ltd.
East Hampton, New York
Board member since 1994
Committees: Audit, Executive, Nominating and 
Corporate Governance

Charles K. Vaughan
Formerly Chairman of the Board
Atmos Energy Corporation
Dallas, Texas
Board member since 1983
Committee: Executive (Chairman)

Richard Ware II
President, Amarillo National Bank
Amarillo, Texas
Board member since 1994
Committees: Nominating and Corporate Governance,
Work Session/Annual Meeting

Lee E. Schlessman
Honorary Director
President, Dolo Investment Company
Denver, Colorado
Retired from Board in 1998

Travis W. Bain II
Chairman, Texas Custom Pools, Inc.
Plano, Texas
Board member since 1988
Committees: Work Session/Annual Meeting 
(Chairman), Audit, Human Resources

Robert W. Best
Chairman, President and Chief Executive Officer
Atmos Energy Corporation
Dallas, Texas
Board member since 1997
Committee: Executive

Dan Busbee
Adjunct Professor, Dedman School of Law, Southern
Methodist University; Visiting Senior Fellow, Centre 
for Commercial Law Studies, University of London
Dallas, Texas
Board member since 1988
Committees: Audit (Chairman), Human Resources

Richard W. Cardin
Retired partner of Arthur Andersen LLP
Nashville, Tennessee
Board member since 1997
Committees: Audit, Nominating and 
Corporate Governance

Thomas J. Garland
Chairman of the Tusculum Institute 
for Public Leadership and Policy
Greeneville, Tennessee
Board member since 1997
Committees: Human Resources,
Work Session/Annual Meeting

Richard K. Gordon
General Partner
Juniper Capital LP and HSF Capital LP
Houston, Texas
Board member since 2001
Committees: Human Resources, Nominating and
Corporate Governance

Gene C. Koonce
Formerly Chairman of the Board, President 
and Chief Executive Officer
United Cities Gas Company
Nashville, Tennessee
Board member since 1997
Committees: Human Resources (Chairman),
Executive, Work Session/Annual Meeting

30

31

Atmos Energy Officers

Board of Directors

Common Stock Listing

Direct Stock Purchase Plan

New York Stock Exchange. Trading symbol: ATO

Atmos Energy Corporation has a Direct Stock Purchase Plan that is 

Stock Transfer Agent and Registrar

EquiServe Trust Company, N.A.

P.O. Box 43010

available to all investors. For an initial Investment Form or Enrollment

Authorization Form and a Plan Prospectus, please call EquiServe 

at 1-800-543-3038. The Prospectus is also available on the Internet at

http://www.atmosenergy.com. You may also obtain information by 

Providence, Rhode Island  02940-3010

writing to Shareholder Relations, Atmos Energy Corporation, P.O. Box

1-800-543-3038

650205, Dallas, Texas 75265-0205.

To inquire about your Atmos Energy stock, please call EquiServe at the 

This is not an offer to sell, or a solicitation to buy, any securities of

telephone number above. You may use the agent’s interactive voice response

Atmos Energy. Shares of Atmos Energy common stock purchased through

system 24 hours a day to learn about transferring stock, to listen to current

the Direct Stock Purchase Plan will be offered only by Prospectus.

company information, to obtain daily stock quotes or to check your recent

account activity — all without the assistance of a customer service 

Atmos Energy on the Internet

representative. Please have available your Atmos Energy shareholder account

Information about Atmos Energy is available on the Internet at

number and your Social Security or federal taxpayer ID number.

http://www.atmosenergy.com. Our Web site includes news releases,

current and historical financial reports and other investor data,

To speak to an EquiServe customer service representative, call the same 

corporate governance documents, management biographies, customer

number between 9 a.m. and 6 p.m. Eastern time, Monday through Friday.

information and information about Atmos Energy’s operations.

You also may send an e-mail message to our agent’s Web site at

Atmos Energy Corporation Contacts

http://www.equiserve.com. Please refer to Atmos Energy in your 

To contact Atmos Energy’s Shareholder Relations, call (972) 855-3729

e-mail and include your Atmos Energy shareholder account number 

between 8 a.m. and 5 p.m. Central time or send an e-mail message to

and your Social Security or federal taxpayer ID number.

InvestorRelations@atmosenergy.com.

Independent Auditors

Ernst & Young LLP

2121 San Jacinto, Suite 1500

Dallas, Texas 75201

(214) 969-8000

Form 10-K

For financial information for securities analysts and investment 

managers, contact:

Susan C. Kappes

Vice President, Investor Relations and Corporate Communications

(972) 855-3729

(972) 855-3040 (fax)

InvestorRelations@atmosenergy.com

Atmos Energy Corporation’s Annual Report on Form 10-K is available 

upon request from Shareholder Relations, Atmos Energy Corporation,

© 2003 by Atmos Energy Corporation. All rights reserved.

P.O. Box 650205, Dallas, Texas 75265-0205 or by calling (972) 855-3729 between 

Atmos EnergyTM is a trademark and Spirit of ServiceSM is a service mark 

8 a.m. and 5 p.m. Central time. Atmos Energy’s Form 10-K may also 

of Atmos Energy Corporation.

be viewed on Atmos Energy’s Web site at http://www.atmosenergy.com.

Annual Meeting of Shareholders

Saturn is a registered trademark of General Motors Corporation.

Ragú® is a registered trademark of Unilever Bestfoods affiliated companies.

The Annual Meeting of Shareholders will be held at the Ritz Carlton Hotel,

921 Canal Street, New Orleans, Louisiana 70112 on Wednesday, February 11, 2004,

at 11 a.m. Central time.

32

Corporate Information

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3100-AR-2004

Atmos Energy Corporation   P.O. Box 650205  Dallas, Texas 75265-0205 atmosenergy.com