Quarterlytics / Financial Services / Banks - Diversified / Bank of N.T. Butterfield & Son Ltd / FY2016 Annual Report

Bank of N.T. Butterfield & Son Ltd
Annual Report 2016

NTB · NYSE Financial Services
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Industry Banks - Diversified
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FY2016 Annual Report · Bank of N.T. Butterfield & Son Ltd
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O U R   V I S I O N
To be the leading 
independent offshore 
bank and trust company.

O U R   M I S S I O N
To build relationships 
and wealth.

P R O U D   T O   B E   A N   O F F I C I A L   S U P P L I E R   A N D   T H E   O F F I C I A L   B E R M U D A   B A N K   O F   T H E   3 5 T H   A M E R I C A ’ S   C U P

B E R M U D A   2 0 1 7

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C H A I R M A N ’ S   L E T T E R   T O   S H A R E H O L D E R S

Dear shareholders,

On behalf of the Board of Directors, I am pleased 
to share with you the details of the significant 
accomplishments made by your Bank over the 
last twelve months. 2016 was a turning point for 
Butterfield; a year during which the Bank expanded 
its presence in a key market, enhanced liquidity 
for and delivered strong returns to shareholders, 
and established a strong foundation for continued 
growth as an independent bank and trust company.

Your Board has endorsed management’s growth strategy for the Bank, which is 
centered on the development of core businesses in jurisdictions in which Butterfield 
has market expertise and can operate efficiently. This involves fostering organic 
growth of our existing businesses, and adding scale to those businesses through 
smart acquisitions. Following the successful integration of trust and banking 
businesses acquired in Guernsey and the Cayman Islands in 2014, Butterfield 
completed the acquisition of the private banking investment management and trust 
businesses of HSBC Bermuda in June. Butterfield is now the largest provider of 
private client wealth management and trust services in Bermuda.

2016 was also a transformative year in terms of the ownership structure of the Bank. 
In September, Butterfield successfully completed an initial public offering of shares 
on the New York Stock Exchange, and subsequent to year end, effected a secondary 
offering of shares that saw the Carlyle Group—previously our largest shareholder—
exit its ownership position in the Bank. This followed the sale by Canadian Imperial 
Bank of Commerce, which was also a major shareholder and a party to the 2010 
recapitalisation, of its entire Butterfield shareholding in 2015. 

returns to common shareholders and declared a common dividend of $0.32 per 
share from fourth quarter earnings; more than triple the dividend declared for 
Q4 2015.

In Board matters, Wendall Brown retired as a director after three years of service in 
August, and Richard Venn, who had been a director since 2010, retired in October. 
Olivier Sarkozy, who had been a director and a Carlyle representative on the Board 
since 2012, also stepped down. We thank Messrs. Brown, Venn and Sarkozy for their 
contributions to Butterfield.

We welcomed Conor O’Dea as a director in April, upon his retirement as Butterfield’s 
Chief Operating Officer and the Managing Director of Butterfield Bank (Cayman) 
Limited. We were also pleased to welcome James Burr back to the Board as a 
director in June, along with David Zwiener in August. Both Mr. Burr and Mr. Zwiener 
were nominated for appointment to the Board by Carlyle as provided for under the 
terms of a 2010 investment agreement with the Bank. Although Carlyle is no longer 
a shareholder, Messrs. Burr and Zwiener have agreed to stand for re-election to 
the Board at the upcoming Annual General Meeting, and your Board supports their 
re-election as a means of providing continuity in governance at an important time in 
the Bank’s history.

Butterfield enters its 160th year of continuous operation as a Bank with renewed 
optimism and a sound strategy for growth. Fundamental to our ongoing success will 
be the efforts of our dedicated employees and the continued support of shareholders 
like you, for whom we are working to create sustainable, long-term value in the 
Butterfield franchise.

In December, using proceeds from the IPO, Butterfield completed a mandatory 
redemption of the 8% Government-guaranteed preference shares issued in 2008, 
eliminating $16 million of annual preference dividends and guarantee fees.

E. Barclay Simmons

Chairman of the Board

With these events behind us, I believe Butterfield has emerged fully from the impact 
of the global financial crisis and is well placed to benefit from economic growth in our 
key markets. I would like to thank Carlyle for their support of Butterfield over the last 
seven years. Their partnership has been instrumental to the Bank’s recovery.

Both the IPO and the secondary offering were enthusiastically received by 
the market, and Butterfield shares trade actively on both the NYSE and the 
Bermuda Stock Exchange. The value of the Bank’s common shares increased 
by approximately 40% between the IPO on 16 September and year end, and 
shareholders have benefitted from the enhanced trading liquidity provided by 
the dual listing.

Butterfield now counts among its shareholders several high quality international 
investment companies, and thousands of individual investors. Following the 
redemption of the preference shares, your Board was in a position to increase 

B O A R D   O F   D I R E C T O R S

Alastair Barbour

Caroline Foulger

Wolfgang Schoellkopf

David Zwiener

James Burr

Conor O’Dea

John Wright

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C H I E F   E X E C U T I V E   O F F I C E R ’ S   R E P O R T

Butterfield’s strategy is to develop our community 
banking, trust, and wealth management businesses 
to become the leading independent offshore 
bank and trust company. Our mission is to build 
relationships and wealth as a trusted adviser to 
generations of mobile, high-net-worth families 
moving capital around the world.

In 2016, consistent with more stringent regulations related to the prevention and 
detection of financial crimes, Butterfield undertook a comprehensive review of 
customer files and has worked closely with clients to update records to ensure that 
we are in a position to continue servicing their accounts. As Butterfield employees, 
compliance is the most important thing we do every day, and we continue to invest 
in systems and personnel to ensure our compliance policies and procedures are 
world-class. 

In September 2016, the Bank completed a $287 
million initial public offering on the New York Stock 
Exchange. Following the IPO, we deployed $212 

million of capital to complete the mandatory redemption of preference shares, which 
enables the Bank to improve the dividend return to common shareholders. We 
subsequently tripled the quarterly common dividend for the fourth quarter.

In February 2017, we executed a successful follow-on secondary offering that 
enabled the Carlyle Group, the largest investor in the Bank’s 2010 recapitalisation, 
to fully divest its Butterfield holdings at a significant gain to Carlyle. Our seven-year 
partnership with Carlyle provided both capital and strategic advice, supporting the 
Bank’s recovery from the financial crisis. With a conservative balance sheet and 
high returns, Butterfield is now well positioned to make the transition from recovery 
to growth.

We continue to see opportunities to acquire offshore trust companies, with large 
international banks exiting certain jurisdictions and smaller firms sensing their 
vulnerability as the industry consolidates. During 2016, Butterfield completed the 
acquisition and integration of the private banking investment management and 
trust businesses of HSBC Bermuda, a transaction that provided Butterfield with 
recurring fee income, long-term deposits, and a dominant market share in 
Bermuda wealth management. 

Over the past year, we also completed the orderly wind-down of our sub-scale 
private banking operation in the UK while retaining a dedicated residential property 
lending business, Butterfield Mortgages Limited. Although the UK is not a core 
market for Butterfield, the establishment of a mortgage company specialising in 
low-risk Central London properties broadens our trust relationships and produces 
a healthy spread between the floating rate mortgages and Sterling deposits 
from Guernsey. 

In 2016, the HSBC Bermuda acquisition contributed to a $7.3 million increase in 
non-interest income and provided over $1 billion of new deposits, a portion of which 
was directed to the Bank’s investment portfolio. During 2016, the investment portfolio 
grew from $3.2 billion to $4.4 billion, driving an increase in net interest income of 
$19.2 million. Eliminating the impact of non-core items, including acquisition and UK 
wind-down expenses, core earnings for the year were $138.6 million, an increase of 
$24.7 million compared to 2015. This equates to core earnings of $2.48 per share, an 
increase of $0.53 per share over 2015. Credit quality continues to improve with 
non-performing loans representing only 1.6% of the Bank’s loan portfolio at the 
end of 2016.

Our “Middle Office,” which monitors client transactions and behaviours, is an 
important part of our compliance infrastructure. The Middle Office is located in a 
new Butterfield shared services centre in Halifax, Canada. The establishment of a 
Halifax office is a cost-effective way to provide support services for our client-facing 
businesses and an important component of our long-term strategy.   

Bermuda banks began the implementation of the Basel III framework during 2016, 
which is improving the Bank’s loss absorption capabilities and introducing new 
regulatory liquidity rules. As the Bank has strong organic capital generation and high 
quality capital, Butterfield is well positioned and can continue to serve customers 
with new loans, deposit products and general banking services, as well as meet 
emerging regulatory capital requirements. 

Butterfield is committed to being a good corporate citizen in the communities in 
which we operate. In 2016, we provided financial and volunteer support to more than 
140 initiatives and organisations that are working to enhance prosperity, foster social 
progress, and improve the natural environment. As an offshore financial institution, 
we are increasingly focusing our giving efforts on the protection and improvement of 
island environments.

In 2017, Butterfield will celebrate 50 years as part of the Cayman Islands community. 
We were among the first overseas banks to establish operations in Cayman in 1967, 
and we have steadily expanded our presence over five decades. Today, we are a 
leader in the market with a 35% share of local deposits, three full-service Banking 
Centres in Grand Cayman, and a full range of personal and corporate banking, 
wealth management, and trust services. 

In Bermuda, we are looking forward to celebrating the 35th America’s Cup, the 
world’s premier sailing race, this summer. Butterfield is an Official Supplier and the 
Official Bermuda Bank of the 2017 America’s Cup, and we are proud to be a part of 
this exciting and historic event. 

I would like to thank our investors, clients, and employees for their contributions to 
our success in 2016, a memorable year in which we defined a clear strategy and 
created value for our shareholders.

Michael Collins

Chief Executive Officer and Director

E X E C U T I V E   C O M M I T T E E

Elizabeth Bauman
Group Head of Human Resources

Shaun Morris
General Counsel and Group Chief Legal Officer

Daniel Frumkin
Group Chief Risk Officer

Michael Schrum
Group Chief Financial Officer

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A B O U T   B U T T E R F I E L D

Butterfield is a full-service bank and wealth manager headquartered in Hamilton, Bermuda, providing services to clients from six jurisdictions: 
Bermuda, the Cayman Islands and Guernsey, where our principal banking operations are located; and The Bahamas, Switzerland and the 
United Kingdom, where we offer specialised financial services.  Banking services comprise retail and corporate banking.  Wealth management 
services are composed of trust, private banking, and asset management.  In Bermuda and the Cayman Islands, we offer both banking and 
wealth management.  In Guernsey, The Bahamas and Switzerland, we offer wealth management.  In the UK, we offer residential property 
lending.  Butterfield is publicly traded on the New York Stock Exchange and the Bermuda Stock Exchange..

1967–2017

T H E 
B A H A M A S

Wealth Management 
Community Banking
Residential Property Lending 

G U E R N S E Y

U K

S W I T Z E R L A N D

C A Y M A N 
I S L A N D S

B E R M U D A

NET 
INCOME

CORE 
EARNINGS*

$115.9 million
   49.1%

$138.6 million
   21.7%

CORE RETURN ON 
AVERAGE TANGIBLE 
COMMON EQUITY*
20.5%
   290 bps

CORE EARNINGS 
PER SHARE 
(DILUTED)*
$2.48

27.2%

CORE 
EFFICIENCY 
RATIO*
63.8%
220 bps improvement

L E A D I N G   B A N K 
I N   A T T R A C T I V E 
M A R K E T S

S T R O N G   C A P I T A L 
G E N E R A T I O N   A N D 
R E T U R N S

E F F I C I E N T , 
C O N S E R V A T I V E 
B A L A N C E   S H E E T

1,240

E M P L O Y E E S

$11.1 BILLION

T O T A L   A S S E T S

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C O R E   E A R N I N GS *   ( M I L L I O N S )

C O R E   R E T U R N   O N   A V E R A G E  
T A N G I B L E   C O M M O N   E Q U I T Y *

$138.6

$106.4

$113.9

$76.6

$54.9

20.5%

17.6%

14.4%

9.7%

5.8%

2012                    2013                      2014                     2015                      2016

2012                    2013                      2014                     2015                      2016

C A P I T A L * *

Tier 1 Capital Ratio 

Total Capital Ratio 

Common Equity Tier 1 Capital Ratio 

       Leverage Ratio

24.2%

23.7%

19.6%

18.5%

22.2%

19.0%

19.0%

16.2%

17.6%

15.3%

15.3%

5.8%

2012 

                       2013 

                                               2014 

                     2015 

                                  2016

25.0%

20.0%

15.0%

10.0%

5.0%

0.0%

All information as at 31 December 2016 unless otherwise specified. 

*Core earnings is a non-GAAP measure. See table “Reconciliation of Non-GAAP Financial Measures” on page 22 of the Annual Report on Form 20-F within this publication for 
a reconciliation of US GAAP results to non-GAAP measures.

**Effective 1 January 2016, the Bank’s regulatory capital is determined in accordance with current Basel III guidelines issued by the Bermuda Monetary Authority (“BMA”). Basel 
III adopts Common Equity Tier 1 (“CET1”) as the predominant form of regulatory capital with the CET1 Ratio as a new metric. Basel III also adopts the new Leverage Ratio 
regime, which is calculated by dividing Tier 1 capital by an exposure measure. The exposure measure consists of total assets (excluding items deducted from Tier 1 capital) 
and certain off balance sheet items converted into credit exposure equivalents as well as adjustments for derivatives to reflect credit and other risks. Prior to 1 January  2016, 
the Bank’s regulatory capital was determined in accordance with Basel II guidelines issued by the BMA.

A W A R D S

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F I N A N C I A L S

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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

(Mark One) 

 FORM 20-F 

REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES 
EXCHANGE ACT OF 1934 

OR 
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE 
ACT OF 1934 

For the fiscal year ended  December 31, 2016

OR 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE 

ACT OF 1934 

OR 

SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES 

EXCHANGE ACT OF 1934 

Date of event requiring this shell company report . . . . . . . . . . . . . . . . . . . 

For the transition period from ___________________________ to ___________________________ 

Commission file number: 001-37877

The Bank of N.T. Butterfield & Son Limited

(Exact name of Registrant as specified in its charter)

Bermuda
(Jurisdiction of incorporation or organization)

 65 Front Street, Hamilton, HM 12 Bermuda
(Address of principal executive offices)

Shaun Morris, 65 Front Street, Hamilton, HM 12 Bermuda
Telephone: (441) 295-1111; Fax: (441) 292-4365

(Name, Telephone, E-mail and/or Facsimile number and Address of Company Contact Person) 

Securities registered or to be registered pursuant to Section 12(b) of the Act.

Title of each class

Name of each exchange on which registered

voting ordinary shares of par value BM$ 0.01 
each 

New York Stock Exchange 
Bermuda Stock Exchange

Securities registered or to be registered pursuant to Section 12(g) of the Act:  None
Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act:  None

Indicate the number of outstanding shares of each of the issuer’s classes of capital or common stock as of the close of the

period covered by the annual report.

As of December 31, 2016, there were 53,284,872 shares of the registrant's common stock outstanding.

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to 
Section 13 or 15(d) of the Securities Exchange Act of 1934.

Yes  No

Note – Checking the box above will not relieve any registrant required to file reports pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934 from their obligations under those Sections.

Yes  No

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the 
Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to 
file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, 

every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this 
chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such 
files).

Yes  No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See

Yes  No

definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer

                                               Accelerated filer

                                               Non-accelerated filer

Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in 

this filing:
U.S. GAAP
International Financial Reporting Standards as issued by the International Accounting Standards Board
Other

If “Other” has been checked in response to the previous question, indicate by check mark which financial statement item the
registrant has elected to follow.

If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the
Exchange Act). 

Item 17 

Item 18

Yes  No

         
TABLE OF CONTENTS

Cross Reference Sheet

Explanatory Note

Implications of Being an Emerging Growth Company and a Foreign Private Issuer

Cautionary Note Regarding Forward-Looking Statements

Information on the Company

Selected Consolidated Financial and Other Data

Risk Factors

Market Information

Dividend Policy

Management’s Discussion and Analysis of Financial Condition and Results of Operations

Selected Statistical Data

Risk Management

Supervision and Regulation

Management

Major Shareholders and Related Party Transactions

Certain Taxation Considerations

Enforcement of Civil Liabilities

Material Modifications to the Rights of Security Holders and Use of Proceeds

Disclosure Control and Procedures

Principal Accountant Fees and Services

Issuer Purchases of Equity Securities

Where You Can Find More Information

Index to the Financial Statements

i

iii

iv

v

1

17

26

40

41

42

72

83

94

105

111

115

118

119

120

121

122

123

F- 1

CROSS REFERENCE SHEET

Item Caption

Location

Page

Form 20-F

Part I

Item 1

Item 2

Item 3

Item 11

Item 12

Part II

Item 13

Item 14

Item 15

N/A

N/A

iii

26

17

41

1

94

N/A

42

105

111

111

F- 2

F- 3

40

105

41

94

83

N/A

N/A

119

120

105

105

121

N/A

122

N/A

105

N/A

Identity of Directors, Senior Management and Advisors

Offer Statistics and Expected Timetable

Key Information

Item 4

Information on the Company

Item 4A

Unresolved Staff Comments

Item 5

Operating and Financial Review and Prospects

Not Applicable

Not Applicable

Explanatory Note

Risk Factors

Selected Consolidated Financial and Other Data

Dividend Policy

Information on the Company

Supervision and Regulation

Not Applicable

Management's Discussion and Analysis of Financial Condition and Results
of Operations

Item 6

Directors, Senior Management and Employees

Management

Item 7

Item 8

Major Shareholders and Related Party Transactions

Major Shareholders and Related Party Transactions

Financial Information

Reports of Independent Registered Public Accounting Firms

Major Shareholders and Related Party Transactions

Item 9

The Offer and Listing

Item 10

Additional Information

Quantitative and Qualitative Disclosures about Market Risk

Description of Securities other than Equity Securities

Consolidated Financial Statements and Notes to the Consolidated Financial
Statements
Market Information

Management

Dividend Policy

Supervision and Regulation

Risk Management

Not Applicable

Defaults, Dividend Arrearages and Delinquencies

None

Material Modifications to the Rights of Security Holders and Use of
Proceeds
Controls and Procedures

Material Modifications to the Rights of Security Holders and Use of
Proceeds
Disclosure Controls and Procedures

Item 16A

Audit Committee Financial Expert

Management - Audit Committee

Item 16B

Code of Ethics

Management - Code of Conduct and Ethics and Whistleblower Policy

Item 16C

Principal Accountant Fees and Services

Principal Accountant Fees and Services

Item 16D

Exemption from the Listing Standards for Audit Committees

Not Applicable

Item 16E

Purchases of Equity Securities by the Issuer and Affiliated Purchasers

Issuer Purchases of Equity Securities

Item 16F

Changes in or Disagreements with Accountants

Not Applicable

Item 16G Significant Differences in Corporate Governance Practices

Management - Foreign Private Issuer Status

Item 16H Mine Safety Disclosure

Not Applicable

i

Part III

Item Caption

Location

Item 17

Financial Statements

See Item 18

Item 18

Financial Statements - Prepared Using a Basis of Accounting Other than
IFRS

Consolidated Financial Statements and Notes to the Consolidated Financial
Statements

Item 19

Exhibits

Exhibits

Page

N/A

F- 3

III -  
1

ii

EXPLANATORY NOTE

In this report, unless the context indicates otherwise, the term:

• 

"Bank" or "Butterfield" refers to:

•  The Bank of N.T. Butterfield & Son Limited;

• 

"BMA" refers to:

•  The Bermuda Monetary Authority;

• 

"Board" refers to:

•  The board of directors of the Bank;

• 

"IPO" refers to:

•  Our initial public offering of 12,234,042 common shares completed on September 21, 2016;

• 

"common shares" refers to:

•  The voting ordinary shares of par value BM$ 0.01 each in the Bank;

• 

"we", "our", "us", "the Company" and "the Group" refer to:
•  The Bank and its consolidated subsidiaries.

PRESENTATION OF FINANCIAL AND OTHER INFORMATION

currency of the United States of America. The Bermuda Dollar is pegged to the US Dollar on a 

In this report, references to “BMD”, “BM$”, or “Bermuda Dollars” are to the lawful currency of Bermuda, and “USD”, “US$”, “$” and “US Dollars” are to the lawful 
basis and therefore, for all periods presented, BM$1.00 = US$1.00.

Certain monetary amounts, percentages and other figures included in this report have been subject to rounding adjustments. Accordingly, figures shown as totals in 

certain tables may not be the arithmetic aggregation of the figures that precede them, and figures expressed as percentages in the text may not total 100% or, as applicable, 
when aggregated may not be the arithmetic aggregation of the percentages that precede them.

Our consolidated financial statements as of and for the years ended December 31, 2016, 2015 and 2014 have been audited, as stated in the report appearing 

herein, by PricewaterhouseCoopers Ltd., Bermuda, and are included in this report and are referred to as our audited consolidated financial statements. We have prepared these 
financial statements in accordance with generally accepted accounting principles in the United States of America (“US GAAP”). 

We believe that the 

 measures included in this report provide valuable information to readers because they enable the reader to identify the financial 

measures we use to track the performance of our business and guide management. Furthermore, these measures provide readers with valuable information regarding our core 
activities, which allows for a more meaningful evaluation of relevant trends when considered in conjunction with measures calculated in accordance with US GAAP. 
measures used in this report are not a substitute for US GAAP measures and readers should consider the US GAAP measures as well. For more information on 
measures, including a reconciliation to the most directly comparable US GAAP financial measures, see “Selected Consolidated Financial Data — Reconciliation of 
Financial Measures”.

Some of the discussion contained in this report relies on certain market and industry data obtained from 

sources that we believe to be reliable. Market 

INDUSTRY AND MARKET DATA

estimates are calculated by using independent industry publications and 
industry and market data to be reliable as of the date of this report, this information is subject to change based on various factors, including those discussed under the headings 
“Cautionary Note Regarding 

forecasts in conjunction with our assumptions about our markets. While we believe the 

Statements” and “Risk Factors” in this report.

TRADEMARKS AND SERVICE MARKS

We own or have rights to trademarks and service marks for use in connection with the operation of our business, including, but not limited to, the word Butterfield. 
All other trademarks or service marks appearing in this report that are not identified as marks owned by us are the property of their respective owners. Solely for convenience, 
the trademarks, service marks and trade names referred to in this report are listed without the ®, (TM) and (sm) symbols, but we will assert, to the fullest extent under applicable 
law, our applicable rights in these trademarks, service marks and trade names.

iii

 
 
 
IMPLICATIONS OF BEING AN EMERGING GROWTH COMPANY AND 
A FOREIGN PRIVATE ISSUER

As a company with less than $1.0 billion in revenues during our last fiscal year, we are an “emerging growth company” as defined under the Jumpstart Our Business 

Startups Act of 2012 (the “JOBS Act”). An emerging growth company may take advantage of reduced reporting requirements and is relieved of certain other significant 
requirements that are otherwise generally applicable to public companies. 

As an emerging growth company:

• 

• 

we are exempt from the requirement to obtain an attestation and report from our auditors on management’s assessment of our internal control over financial 
reporting under the Sarbanes-Oxley Act of 2002;

we may provide reduced disclosure regarding our executive compensation arrangements pursuant to the rules applicable to foreign private issuers and 
emerging growth companies, which means we do not have to include a compensation discussion and analysis and certain other disclosure regarding our 
executive compensation; and

• 

we are not required to seek a nonbinding advisory vote on executive compensation or golden parachute arrangements.

We have elected to take advantage of the scaled disclosure requirements and other relief described above in this report and may take advantage of these 

exemptions for so long as we remain an emerging growth company. We will remain an emerging growth company until the earliest of (1) the end of the fiscal year during which 
we have total annual gross revenues of $1.0 billion or more, (2) the end of the fiscal year following the fifth anniversary of the completion of our IPO, (3) the date on which we 
have, during the previous 
requirements of Section 13(a) or 15(a) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), for a period of 12 calendar months and have filed at least 
filiates exceeds $700 million as of June 30 of 
one annual report pursuant to those sections, in which the market value of the Bank’s equity securities that are held by 
that year. We are expected to cease to qualify as an emerging growth company on December 31, 2017.

period, issued more than $1.0 billion in nonconvertible debt and (4) the end of the fiscal year, after we have been subject to the 

In addition to scaled disclosure and the other relief described above, the JOBS Act permits us an extended transition period for complying with new or revised 

accounting standards affecting public companies. We do not intend to take advantage of this extended transition period, which means that the financial statements included in 
this report, as well as any financial statements that we file in the future, will be subject to all new or revised accounting standards generally applicable to public companies.

We are a foreign private issuer, and so long as we qualify as a foreign private issuer under the Exchange Act, we will be exempt from certain provisions of the 

Exchange Act that are applicable to US domestic public companies, including:

• 

• 

• 

• 

the sections of the Exchange Act regulating the solicitation of proxies, consents or authorizations in respect of a security registered under the Exchange Act;

the sections of the Exchange Act requiring insiders to file public reports of their share ownership and trading activities and liability for insiders who profit from 
trades made in a short period of time;

the rules under the Exchange Act requiring the filing with the Securities and Exchange Commission of quarterly reports on 
financial and other specified information, or current reports on 

upon the occurrence of specified significant events; and

containing unaudited 

Regulation Fair Disclosure, or Regulation FD, which regulates selective disclosures of material information by issuers.

We are, however, required to file an annual report on 

within four months of the end of each fiscal year. In addition, we have published and intend to 
continue to publish our results on a quarterly basis through press releases, distributed pursuant to the rules and regulations of the NYSE. Press releases related to financial 
results and material events have been and will continue to be furnished to the SEC on 
less extensive and less timely compared to that required to be filed with the SEC by US domestic issuers. As a result, you may not be afforded the same protections or 
information that would be made available to you, were you investing in a US domestic issuer. For additional discussion on our foreign private issuer status, see 
“Management — Foreign Private Issuer Status”.

However, the information we are required to file with or furnish to the SEC is 

iv

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This annual report contains forward-looking statements. Forward-looking statements are neither historical facts nor assurances of future performance. Instead, they are 

based on our current beliefs, expectations or assumptions regarding the future of our business, future plans and strategies, our operational results and other future conditions. 
Forward-looking statements can be identified by words such as "anticipate," "believe," "estimate," "expect," "intend," "may," "plan," "predict," "project," "seek," "target," 
"potential," "will," "would," "could," "should," "continue," "contemplate" and other similar expressions, although not all forward-looking statements contain these identifying words. 
These forward-looking statements include all matters that are not historical facts. They appear in a number of places throughout this annual report and include statements 
regarding our intentions, beliefs or current expectation concerning, among other things, our results of operations, financial condition, capital and liquidity requirements, 
prospects, growth, strategies and the industry in which we operate.

There are important factors that could cause actual results to differ materially from those contemplated by such forward-looking statements. By their nature, forward-
looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. We believe that these 
risks and uncertainties include, but are not limited to, those described in the "Risk Factors" section of this annual report, which include, but are not limited to, the following:

•  changes in economic and market conditions;

•  changes in market interest rates;

•  our access to sources of liquidity and capital to address our liquidity needs;

•  our ability to attract and retain customer deposits;

•  our ability to effectively compete with other financial services companies and the effects of competition in the financial services industry on our business;

•  our ability to successfully execute our business plan and implement our growth strategy;

•  our ability to successfully manage our credit risk and the sufficiency of our allowance for credit loss;

•  our ability to successfully develop and commercialize new or enhanced products and services;

•  our ability to transact business in EU countries in the aftermath of Brexit;

•  damage to our reputation from any of the factors described in this section, in "Risk Factors" and in "Management's Discussion and Analysis of Financial Condition 

and Results of Operations";

•  our reliance on appraisals and valuation techniques;

•  our ability to attract and maintain qualified employees and key executives;

•  our reliance on third-party vendors;

•  our reliance on the effective implementation and use of technology;

•  our ability to identify and address cyber-security risks;

• 

• 

the failure or interruption of our information and communications systems;

the effectiveness of our risk management and internal disclosure controls and procedures;

•  our ability to maintain effective internal control over financial reporting;

• 

• 

the likelihood of success in, and the impact of, litigation or regulatory actions;

the complex and changing regulatory environment in which we operate, including any changing regulatory requirements and restrictions placed on us by our 
principal regulator, the BMA, and other regulators, as well as our ability to comply with regulatory schemes in multiple jurisdictions; and

• 

the incremental costs of operating as a public company.

These factors should not be construed as exhaustive and should be read with the other cautionary statements in this annual report.

Although we base these forward-looking statements on assumptions that we believe are reasonable when made, we caution you that forward-looking statements are 

not guarantees of future performance and that our actual results of operations, financial condition and liquidity, and the development of the industry in which we operate may 
differ materially from those made in or suggested by the forward-looking statements contained in this report. In addition, even if our results of operations, financial condition and 
liquidity, and the development of the industry in which we operate, are consistent with the forward-looking statements contained in this report, those results or developments 
may not be indicative of results or developments in subsequent periods.

Given these risks and uncertainties, you are cautioned not to place undue reliance on these forward-looking statements. Any forward-looking statement that we make 

in this report speaks only as of the date of such statement. Except to the extent required by applicable law, we undertake no obligation to update any forward-looking statements 
or to publicly announce the results of any revisions to any of those statements to reflect future events or developments. Comparisons of results for current and any prior periods 
are not intended to express any future trends or indications of future performance, unless specifically expressed as such, and should only be viewed as historical data.

v

Overview

INFORMATION ON THE COMPANY

We are a full service bank and wealth manager headquartered in Hamilton, Bermuda. We operate our business through six geographic segments: Bermuda, the 
Cayman Islands, and Guernsey, where our principal banking operations are located; and The Bahamas, Switzerland, and the United Kingdom, where we offer specialized 
financial services. We offer banking services, comprised of retail and corporate banking, and wealth management, which consists of trust, private banking, and asset 
management. In our Bermuda and Cayman Islands segments, we offer both banking and wealth management. In our Guernsey, Bahamas, and Switzerland segments, we offer 
wealth management. In our United Kingdom segment, we offer residential property lending.

For the year ended December 31, 2016 we generated $406.0 million in net revenue before provision for credit losses and other gains/losses ("Net Revenue"). Our 

total net revenue by each of our six geographic segments for the years ended December 31, 2016, 2015 and 2014 are as follows:

In millions of $

Net Revenue

Bermuda segment

Cayman Islands segment

Guernsey segment

United Kingdom segment

Bahamas segment

Switzerland segment

$

$

$

$

$

$

For the year ended

2016

2015

2014

231.4

121.0

39.0

6.0

4.7

3.8

$

$

$

$

$

$

202.5

105.8

43.1

19.3

5.3

3.4

$

$

$

$

$

$

201.0

91.9

46.1

26.4

5.5

2.5

Our Net Revenue for the year ended December 31, 2016 consisted of 57% from our Bermuda segment, 30% from our Cayman Islands segment, 10% from our 

Guernsey segment, 1% from our United Kingdom segment, and 1% from each of our Bahamas and Switzerland segments. As of December 31, 2016, we had $11.1 billion in 
total assets, $3.6 billion in net loans, $10.0 billion in customer deposits (67% USD deposits, 18% USD-pegged deposits), $98.0 billion of trust assets under administration 
("AUA"), and $4.7 billion of assets under management ("AUM").

In our Bermuda and Cayman Islands segments, our bank provides a full range of retail and corporate banking services to individuals, local businesses, captive 

insurers, reinsurance companies, trust companies, and hedge funds. The key products we offer include personal and business deposit services, residential and commercial 
mortgages, small and medium-sized enterprise and corporate loans, credit and debit card suite, merchant acquiring, mobile / online banking, and cash management. With seven 
branches and 51 ATMs as of December 31, 2016, we have a 39% Bermudian Dollar ("BMD") deposit market share in Bermuda and a 35% local deposit market share in the 
Cayman Islands as of December 31, 2015 based on data from the Bermuda Monetary Authority ("BMA") and the Cayman Islands Monetary Authority ("CIMA"), respectively. 

In all of our segments except the United Kingdom, we offer wealth management to high net worth and ultra-high net worth individuals, family offices, and institutional 

and corporate clients. Our wealth management platform has three lines of business: trust, private banking, and asset management. 

The trust business line, which utilizes specialists in each of our geographic areas, meets client needs in estate and succession planning, administration of complex 

asset holdings, and efficient coordination of family affairs. In addition, the business provides pension and employee benefits services for multinational corporations, as well as 
services that involve administration of and fiduciary responsibility for customized trust structures holding a wide range of asset types including financial assets, property, 
business assets, and art. As of December 31, 2016, trust AUA totaled $98.0 billion.

Our private banking business line offers access to a suite of services, targeted toward high net worth individuals, trusts, and family offices, that can be customized to 

each client's needs and preferences and delivered as part of a coordinated strategy by a dedicated private banker. We provide clients in our Bermuda, Cayman Islands, and 
Guernsey segments with an integrated model that combines traditional wealth management with banking, lending, cash management, foreign exchange services, custody and 
access to asset management and trust professionals within Butterfield. We also provide our clients with immediate access to their account information through the use of 
internet banking. As of December 31, 2016, total deposits and loans in our private banking business were $3.3 billion and $0.9 billion, respectively.

Our asset management business line provides a broad range of portfolio management services to institutional and private clients. Our target client base includes 

institutions such as pension funds and captive insurance companies with investable assets over $10 million and private clients such as high net worth individuals, families, and 
trusts with investable assets over $1 million. Our principal services include discretionary investment management, managed portfolio services, money market, and mutual fund 
offerings. We also offer advisory and self-directed brokerage options. Over 90% of the business's discretionary investment mandates call for balanced growth to conservative 
allocations. We focus on delivery of reasonable appreciation with an emphasis on capital preservation. The Bank relies on well-recognized and leading third parties to provide 
research and investment management expertise, while our own services are concentrated on portfolio construction and managing client relationships. We also provide 
customized reporting to meet specific needs of our major clients. As of December 31, 2016 our asset management AUM were $4.7 billion.

From 2012 to 2016, our GAAP net income to common shareholders and our core net income to common shareholders (‘‘Core Net Income to Common’’) had 

compound annual growth rates (‘‘CAGRs’’) of 67% and 35%, respectively(1). These results were achieved despite a low interest rate environment. We attribute this financial 
performance to the attractive markets in our segments, leading position in those markets, strong operating discipline, conservative balance sheet deployment, and ability to grow 
our award-winning wealth management business. Our earnings generation has allowed us to build capital to return to shareholders and invest strategically, both organically and 
through acquisitions, to further enhance the growth prospects of our Company. We aim to continue to build excess capital in the future, which we can redeploy into growing our 
business and return to shareholders.

1

The following charts show the trajectory of our performance from 2012 to 2016: 

GAAP Net Income to Common ($ in millions)

GAAP Earnings per Common Share Fully Diluted

Core Net Income to Common ($ in millions)1

Core Earnings per Common Share Fully Diluted2

(1) 

(2) 

Core Net Income to Common is a non-GAAP financial measure that is calculated by adjusting net income for income or expense items which management 
considers not to be representative of the ongoing operations of our business and preference share dividends, guarantee fees and premiums paid on preference 
share buybacks and redemptions. For a reconciliation of Core Net Income to Common to GAAP net income to common, see "Selected Consolidated Financial 
and Other Data – Reconciliation of Non-GAAP Financial Measures".

Core Earnings per Common Share Fully Diluted is a non-GAAP financial measure that is calculated by dividing Core Earnings to Common by the weighted 
average shares outstanding. For a reconciliation of Core Earnings per Common Share Fully Diluted to GAAP earnings per share, see "Selected Consolidated 
Financial and Other Data – Reconciliation of Non-GAAP Financial Measures".

2

  
  
Our History

The origin of The Bank of N.T. Butterfield & Son Limited traces back to 1758, to the founding of the trading firm of Nathaniel Butterfield. In 1858, our company was 

established as a bank in Bermuda and has been instrumental to the local economy ever since. The Bank was later incorporated under a special act of the local Parliament in 
1904. In the 1960s, as international businesses began contributing substantially to Bermuda's economy, we developed services to meet their needs. In 1967, we opened offices 
in the Cayman Islands and by the 1980s had expanded our operations to include retail banking, investment management, and fund administration. In 1973, we opened our 
Guernsey office in order to provide customers with access to the Pound Sterling after Bermuda's departure from the British Sterling zone. In addition to being Bermuda's first 
bank, we have a long history of innovating financial services on the island: we opened the first ATMs in Bermuda in the 1980s and launched Bermuda's first internet banking 
service in 2001. In 1971, we listed our common shares on the Bermuda Stock Exchange under the ticker symbol "NTB.BH".

In 2016, we listed our common shares on the New York Stock Exchange under the ticker symbol "NTB". In 2008 and 2009, as a result of the global financial crisis, we 
realized losses attributable primarily to US non-agency mortgage backed securities in our investment portfolio, as well as write-downs on local market hospitality loans. To raise 
capital to offset these losses, the Bank executed a $200 million preference share offering in June 2009. In 2009 and 2010, we implemented a comprehensive restructuring plan 
for the Company: we hired a new management team, de-risked our balance sheet, and raised $550 million of common equity from a group of investors that included Carlyle 
Global Financial Services and related entities (collectively, "The Carlyle Group" or "Carlyle") and Canadian Imperial Bank of Commerce ("CIBC"), as well as existing 
shareholders. As part of the transaction, we launched a rights offering of $130 million on April 12, 2010, so as to allow the pre-transaction shareholders to participate in the 
recapitalization of the Company. The rights offering, which closed on May 12, 2010, was fully subscribed to, and the proceeds were used to repurchase shares from the 
recapitalization investors. As a result, the recapitalization investors' total investment was reduced to $420 million.

Since our restructuring, we have pursued a strategy to focus on our core strengths in banking and wealth management. We have executed upon our strategy by 

streamlining the Company's operations through exiting non-core markets, repositioning our balance sheet, investing in efficiency initiatives, and continuing to invest in our core 
business lines to grow both organically and through acquisitions. By following this strategy, we have significantly improved our financial results including growing Core Earnings 
to Common every year since 2011 and have been able to initiate a capital return policy for investors. The following items were key steps in executing our strategy:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

In 2010, we sold our operations in Hong Kong and Malta, and in 2012, we sold our operations in Barbados as they were no longer consistent with our strategy.

In 2010, we sold $820 million of asset-backed securities to cleanse our investment portfolio.

In 2013, we implemented an annual cash dividend of $0.40 per year plus a $0.10 per year special dividend.

In 2014, we completed two acquisitions, which allowed us to both expand and complement our existing business lines: Legis Group Holdings' Guernsey-based trust 
and corporate services business, as well as a significant portion of HSBC's corporate and retail banking business in the Cayman Islands.

In April 2015, CIBC sold its 19% ownership stake. We repurchased and retired 8 million shares for a total of $120 million, and The Carlyle Group purchased CIBC's 
remaining 2.3 million shares and subsequently sold them to other existing investors.

In December 2015, we repositioned our balance sheet to better match the duration of our assets and liabilities and to reclassify a portion of our Available for Sale 
("AFS") portfolio as Held to Maturity ("HTM").

In February 2016, we commenced an orderly wind-down ("OWD") of our UK operations. We exited our private banking and asset management operations in our UK 
segment, but retain our UK high net worth mortgage lending business. The OWD was largely completed by the end of 2016 with the change in the business 
operations to mortgage lending services and the change of name from UK operations to Butterfield Mortgages Limited. The excess capital in the UK was released 
early in 2017, which we intend to invest in other areas of our business. 

In April 2016, we completed an acquisition of HSBC's Bermuda trust business and private banking investment management operations that added $1.6 billion of 
deposits to our balance sheet. As part of the transaction, HSBC also entered into an agreement to refer its existing private banking clients to Butterfield.

In September 2016, we successfully completed a $288 million initial public offering and listing on the New York Stock Exchange, through which we raised 
approximately $126 million in net primary proceeds.

In December 2016, we redeemed and canceled all of our issued and outstanding preference shares, which had a book value of $183 million, removing 
approximately $16 million of annual preference dividend and guarantee fees. We also repurchased for cancellation the outstanding warrant from the Government of 
Bermuda, removing a potentially dilutive instrument. 

Our Markets

Our two largest segments are Bermuda and the Cayman Islands. As of December 31, 2016, 59% of our total assets were held by our Bermuda segment and 29% by 

our Cayman Islands segment. Bermuda is our largest segment by number of employees, and we are the country's largest independent bank. As of December 31, 2016, our 
Bermuda segment had $6.8 billion of assets, $50.1 billion of trust AUA and $3.4 billion of AUM, and our Cayman Islands segment had $3.4 billion of assets, $4.0 billion of trust 
AUA and $0.8 billion of AUM.

3

The charts below provide the geographic distribution of our Net Revenue for the year ended December 31, 2016.

Segment Distribution of Net Revenue

2016 Net Revenue: $406.0 million 

Bermuda is a leading international financial center and a global hub for reinsurers, captive insurers, and other multi-national corporations. Foreign currency assets held 

by local banks totaled $18 billion in 2015, more than three times gross domestic product ("GDP") for the same period. According to a 2015 report from the Federal Insurance 
Office of the US Department of the Treasury, Bermuda is the domicile for 15 of the world's 40 largest reinsurance groups and accounts for 11% of global reinsurance premiums 
written and 15% of global property & casualty reinsurance premiums written. Bermuda's captive insurance market includes approximately 750 captive insurers according to a 
2015 report by the BMA. Home to a population of approximately 66,000, the country had the second highest GDP per capita income in the world in 2015 at approximately 
$92,500 and a nominal GDP of $5.7 billion according to The Economist.

The Cayman Islands is also a leading international financial center, serving as the leading domicile for hedge funds globally and the second largest domicile (after 
Bermuda) for captive insurers globally. Total deposits held by banks equaled $12 billion as of 2015, or more than three times GDP for 2015. As of December 31, 2016, there 
were 10,586 regulated mutual funds registered in the Cayman Islands with 106 mutual fund administrators according to CIMA. We hold business relationships with 
approximately 650 funds, fund administrators, and related entities. Home to a population of approximately 60,000, the country had a 2015 GDP per capita of approximately 
$56,100 and a nominal GDP of $9.2 billion according to the Cayman Islands' Annual Economic Report.

The table below highlights the relative position of Bermuda and the Cayman Islands compared to the US and UK based on several macroeconomic factors:

Comparison of Selected 2015 Macroeconomic Indicators(1)

Bermuda

Cayman Islands

USA

UK

GDP per Capita (in thousands of $) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

92.5

$

56.1

$

55.9

$

44.2

Unemployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consumer Price Inflation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7.0%

1.4%

4.2 %

(2.3)%

5.3%

0.1%

5.4%

0.1%

___________________
(1) 

Source: The Economist, 2015 Bermuda Labour Force Survey Executive Report, and The Cayman Islands' Labour Force Survey Report Fall 2015

The international trust market is primarily concentrated in select jurisdictions, including Bermuda, the Cayman Islands, Guernsey, Hong Kong, Jersey, Singapore, and 

Switzerland. The leading international trust law firms serve as key introducers of clients to Butterfield and are the primary source of new business. Trust clients often hold assets 
that are international in nature, and as a result, performance of trust businesses is not generally linked to performance of the domestic economies where clients are served.

The private banking market in Bermuda, the Cayman Islands, and Guernsey is composed largely of resident high net worth individuals meeting minimum deposit and/
or loan thresholds. Clients are introduced to the private bank through Butterfield's retail banking operation upon reaching the appropriate deposit or loan threshold, Butterfield's 
trust and asset management arms, as well as through external introducers. Although locally based, private banking clients often hold international assets, and as a result, 
business performance is not necessarily correlated to the domestic economies where clients are served.

Our asset management business line operates in Bermuda, the Cayman Islands, and Guernsey. As of December 31, 2016, 73% of our AUM was in Bermuda, 18% 

was in the Cayman Islands, 8% was in Guernsey. In Bermuda and the Cayman Islands, a majority of our institutional and private clients are domestic from a domicile 
perspective while a majority of our clients in Guernsey are tied to our trust business and are international in nature.

4

Our Competitive Strengths

Leading Bank in Attractive Markets

We are a leading bank in Bermuda with a 39% market share in BMD deposits and a 36% market share in BMD loans, respectively, as of December 31, 2015 (Source: 

BMA). In the Cayman Islands, we have a 35% market share in local deposits and a 25% market share in local mortgages as of December 31, 2015 (Source: CIMA). The 
Bermuda and Cayman Islands banking markets have historically been characterized by a limited number of participants and significant barriers to entry. In addition, these 
markets provide us with access to several attractive customer bases: in retail banking, we serve local residents and businesses; in corporate banking, we serve captive insurers, 
hedge funds, middle-market reinsurers, and other corporates; and in wealth management, we serve private trust clients and ultra-high net worth and high net worth individuals 
and families. Our market share, scale, history, and brand in our Bermuda and Cayman Islands segments have enabled us to achieve our strategic objectives, including lending 
at attractive margins, attracting low cost, sticky deposits, and growing our wealth management business, all of which have driven our earnings and capital generation.

Strong Capital Generation and Return

Since our recapitalization, we have streamlined our business by exiting non-core markets, executing on various operating efficiency initiatives, shifting the risk profile of 

our loan and securities portfolios, running off our legacy loan and securities portfolios, and deploying our excess capital in the form of dividends and share repurchases. Our 
return on equity for 2016 of approximately 9% and our Core ROATCE for 2016 of approximately 21% were driven by a number of factors, including: significant fee income with 
historically low capital requirements, low cost deposits, a high yielding loan portfolio, a conservative capital efficient securities portfolio, and our operations in corporate income 
tax neutral jurisdictions. As a result, our business generated core net income in 2016 well in excess of that needed to execute our organic balance sheet growth strategy.

Return on Equity

Core ROATCE1

____________________________
(1) 

Core ROATCE is a non-GAAP financial measure that is calculated by dividing core earnings to common shareholders by average tangible common equity. Average 
tangible common equity does not include the preference shareholders' equity or goodwill and intangible assets. For more information on the non-GAAP financial 
measures, see "Selected Consolidated Financial and Other Data — Reconciliation of Non-GAAP Financial Measures."

Growth Opportunities

We expect that, all else being equal, a rising rate environment would increase our net interest income before provision for credit losses because an increase in our cost 

of deposits would lag an increase in yield of our securities and loans. In addition, a significant portion of our deposits are non-interest bearing (24% as of December 31, 2016), 
and as a result, a portion of our funding is insensitive to rising rates. Our non-interest bearing deposit balances have historically exhibited low correlation with interest rates, a 
behavior that we attribute in part to a sizeable client base that utilizes our bank for cash management purposes. Potential changes to our net interest income in hypothetical 
rising and declining rate scenarios, measured over a 12-month period, are presented in the chart below (these projections assume parallel shifts of the yield curves occurring 
immediately and no changes in other potential variables):

5

Net Interest Income Sensitivity

A down 100 basis points interest rate shock shows a reduction in projected 12-month net interest income of 8.9% from the flat scenario. The loss of income is driven by 

lower loan and investment yields, which more than offset reduced rates paid on deposits. Mitigating against the loss of income is the potential to charge negative interest rates 
on deposits (which we currently do in some instances) and certain loans that have rate floors.

In addition, we are well-positioned as an acquirer of certain businesses, primarily in wealth management. Our acquisition strategy seeks to capitalize on opportunities 

created by international financial institutions that have faced operating issues requiring them to simplify their businesses. We consider a wide range of potential acquisition 
opportunities, and we have a well-defined, disciplined approach to identifying potential acquisition targets across numerous criteria including: geography, business alignment, 
size, timing, quality, buyer universe and financial hurdles. Our recent focus has been primarily on the private trust business where we have expertise, scale and a strong brand.

In 2014, we completed two acquisitions that allowed us to both expand and complement our existing businesses: In April 2014, we completed the acquisition of Legis 
Group’s Guernsey-based trust and corporate services business. The transaction enhanced the scale of our international trust capabilities and fortified our position as a leading 
player in Guernsey. In November 2014, we acquired select deposits and loans in the Cayman Islands from HSBC. At close, the transaction added approximately $0.5 billion of 
customer deposits with an average cost of 0.12%, and $144 million of loans.

In April 2016, we acquired HSBC’s Bermuda trust business and private banking investment management operations. HSBC also entered into an agreement to refer its 

existing private banking clients to Butterfield. This acquisition added over $18.9 billion of trust AUA, $1.3 billion of AUM, and $1.6 billion of deposits.

Efficient Balance Sheet and Visible Earnings

Our relationship-driven business model and international corporate clientele have allowed us to develop a sticky deposit base with historically low funding costs. We 

believe our customers’ deposit activity has historically been inelastic to deposit pricing given the nature of corporate activity and competition in retail deposit taking in our 
segments. From 2012 to 2016, customer deposits have grown at a compound annual growth rate (‘‘CAGR’’) of approximately 14% in Bermuda and 12% in the Cayman Islands, 
taking into account the HSBC Cayman acquisition in November 2014 that added $0.5 billion of new deposits, and the April 2016 acquisition of HSBC’s Bermuda trust business 
and private banking investment management operations that added $1.6 billion of new deposits. As of December 31, 2016, we had $10.0 billion in deposits at a cost of
0.12%, of which 24% were non-interest bearing demand deposits, 58% were interest bearing demand deposits with a weighted-average cost of 0.07%, and 18% were term 
deposits with a weighted-average cost of 0.47% and an average maturity of 80 days. We believe the market conditions in Bermuda and the Cayman Islands will allow us to 
continue to benefit from favorable deposit pricing.

6

The following chart shows customer deposit trends for 2012 to 2016:

Deposit Balance and Funding Costs ($ in billions)

Historically, the markets in which we operate generate fewer loans than deposits, which has led us to take a conservative approach to managing our balance sheet. 

We accomplish this by maintaining a large cash balance and investing in high quality and liquid securities. The following chart illustrates our asset composition as of 
December 31, 2016:

Balance Sheet Composition - Total Assets ($ in billions)

As of December 31, 2016, 19% of our balance sheet was cash and cash equivalents, which included cash and demand deposits with banks, unrestricted term 

deposits, certificates of deposits, and treasury bills with a maturity less than three months.

In addition to maintaining a large cash balance, we also have a large securities investment portfolio. We have a disciplined investment portfolio selection process and 

invest in highly rated securities. We also seek to ensure that our portfolio remains liquid across market cycles: 79% of our portfolio was invested in US government treasuries 
and mortgage-backed securities issued by US governmental agencies. Our investment strategy aims to align the interest rate risk profile of our assets and liabilities — as of 
December 31, 2016, the average duration of our AFS investment portfolio was 2.5 years, the average duration of our HTM investment portfolio was 6.3 years, and the average 
duration of our total investment portfolio was 3.4 years. As of December 31, 2016, the total value of our AFS investment portfolio was $3.3 billion, and the total value of our HTM 
investment portfolio was $1.1 billion. 

7

The following charts show the composition of our investment portfolio by rating and asset type as of December 31, 2016:

Investment Portfolio - Rating

Investment Portfolio - Asset Type

The combination of our significant cash and securities portfolios helps drive our capital efficient balance sheet, with risk-weighted assets equal to 39% of our total 

assets and a Basel III total capital ratio of 17.6%, each as of December 31, 2016.

Our loan underwriting process requires that we complete a full credit assessment of every customer prior to committing to a loan, which we believe has resulted in a 

high quality loan portfolio. Our lending markets do not have secondary markets for loans and as such we hold all of our originated loans on our balance sheet. In 2015 and 
2016, net charge-offs represented 0.2% and 0.3%, respectively, of average loans. As of December 31, 2016, our non-accrual loan balance was $48.5 million, or 1.3% of total 
loans, and 84% of our loans past due were full recourse residential mortgages. As of December 31, 2016, our loan portfolio consisted of 94% floating-rate loans and 6% fixed-
rate loans.

The following chart shows the segment composition of our loan portfolio as of December 31, 2016:

Loan Portfolio Composition - Geography

8

Our loan portfolio has exhibited stability over time. The following chart shows loan portfolio trends for 2012 to 2016:

Loan Balance and Yield ($ in billions)

The domestic lending markets in Bermuda and the Cayman Islands have a limited number of participants and significant barriers to entry. 65.2% of our loan balances 
were residential mortgages as of December 31, 2016. These loans are attractive for a number of reasons. The average yield on new retail residential mortgage originations in 
our Bermuda and Cayman segment in the fourth quarter of 2016 was 4.47%, which we believe is consistent with other firms that compete in our markets. In addition, our 
mortgages have exhibited predictable cash flows, with historically negligible refinancing activity due to high costs to refinance in Bermuda and the Cayman Islands. Finally, our 
mortgages have historically benefited from a manual underwriting process, low LTVs (68% of residential loans below 70% LTV as of December 31, 2015), and a full recourse 
system in Bermuda and the Cayman Islands.

We have also generated balanced sources of non-interest income from a well-diversified customer base. For the five year period ended December 31, 2016, our non-
interest income is evenly split between banking which consists of banking and foreign exchange revenue, and wealth management, which consists of trust, asset management, 
and custody and other administration services. The wealth management non-interest income stream is not directly correlated with the performance of our banking business. For 
example, the typical trust we manage generates a relatively constant fee stream on an annual basis throughout its life. In addition, because fee revenue in our wealth 
management business lines is primarily driven by the size of our clients’ assets and holdings, which are generally diversified across multiple geographies, the performance of 
these businesses is not typically linked to the economies of our local markets. Non-interest income represented 36% of our total Net Revenue in 2016, and contributed 
materially to the Company’s high Core ROATCE and excess capital generation as limited capital is required for our fee income business.

9

The following charts show our various sources of non-interest income for the year ended December 31, 2016:

Non-Interest Income1

2016 Non-Interest Income: $147.5 million  / 36.3% of Net Revenue

_____________
(1) Foreign exchange revenue represents income generated from client-driven transactions in the normal course of business. We do not engage in proprietary trading.

Strong Leadership with Deep Knowledge of Our Domestic and International Markets

Our management team has extensive and varied experience managing banking and financial services firms. We believe that our management team’s reputation and 

performance track record gives us an advantage in executing our organic growth and acquisition strategies.

Name

Michael Collins

Michael Schrum

Daniel Frumkin

Robert Moore

Title

Chief Executive Officer

Chief Financial Officer

Chief Risk Officer

Group Head of Trust

Joined 
Butterfield

2009

2015

2010

1997

Michael Neff

Group Head of Wealth Management

2011

Prior Experience

COO of HSBC Bermuda

CFO of HSBC Bermuda

CRO of Retail Banking at RBS

Senior Manager of 
International Private
 Banking with Lloyds

Global Head of 
Wealth Management 
at RiskMetrics

Years of 
Experience

31

21

30

38

29

In addition to his role as CEO, Michael Collins serves as a member of our Board. Barclay Simmons, our Non-Executive Chairman since 2015, joined our Board in 2011 

and was named Vice Chairman in 2012. We have seven additional non-executive directors, who bring to the Bank a diverse array of experiences in the financial services 
industry from across the globe.

Our Strategy

Butterfield is both a leading banking business in Bermuda and the Cayman Islands and a growing, award-winning, and international wealth management business with 

operations in Bermuda, the Cayman Islands, Guernsey, The Bahamas, and Switzerland. Our strategy focuses on maintaining our leading banking position in Bermuda and the 
Cayman Islands while continuing to grow scale in our wealth management business across our core geographies. The key components of our strategic plan are:

Banking

Leverage Our Leading Market Position

We seek to remain a leading bank in Bermuda and the Cayman Islands in terms of local deposit and lending market share by continuing to provide excellent service, 

employ a high-quality work force, and offer a competitive product suite to our customers.

10

Improve Operating Efficiency

Our banking business operates in geographies with high operational costs. We carefully manage our cost structure to improve efficiency through the deployment of 

technology and continuous process improvement. We expect continued investments in core banking systems and expansion of electronic channels in Bermuda and the Cayman 
Islands, as well as upgrades in Guernsey, to result in improved operational efficiency.

Wealth Management

Leverage Relationships with Key Introducers

We have over 70 years of experience providing sophisticated trust services and an award-winning brand and we believe that our reputation and expertise are well-

recognized by industry insiders, including the leading international trust law firms. These firms act as a key source of new business for trust services. We plan to leverage our 
relationships with key introducers to continue to grow our company and build our brand, as well as invest in the further development of our technical expertise and multi-
jurisdictional offering. Our recent trust acquisitions have grown the size and reach of our business. As we continue to grow through organic and inorganic means, we believe that 
our business will increasingly benefit from referrals by key introducers.

Utilize Multi-Jurisdictional Offerings to Attract Client Base

We seek to take advantage of our presence, seasoned trust officers, and product offerings in key international financial centers in Bermuda, the Cayman Islands, 
Guernsey, The Bahamas, and Switzerland to attract our target client base. International trust law varies across different jurisdictions, and our multi-jurisdictional presence 
enables us to cater to a variety of client preferences from a geographical perspective. In recent years, we have experienced increased demand for trust services from our 
European, Asian, Latin American, and Middle Eastern clients. We view our trust business line as an opportunity for further growth.

Emphasize Strong Client Relationships

Our primary focus is to build strong client relationships using our knowledge of the local market and combining our banking and wealth management services to meet 

the financial needs of our customers. We believe our experience in building strong, long-term client relationships in our wealth management business will enable us to retain our 
existing clients and attract additional trust, private banking, and asset management business from them, as well as receive referrals to potential new clients. In addition, our 
wealth management business sources customers and benefits from the strong relationships we have in our banking business.

Expand Revenues from Client Relationships Across Our Wealth Management Services

We believe that there is an opportunity to increase the revenues generated from client relationships across our wealth management business lines. For example, we 
seek to create personal banking and wealth management relationships with the professionals for whom we provide corporate banking services. In addition, trust relationships, 
which are very long lived, can present opportunities for use of other Butterfield services at different stages of a trust's lifecycle or to meet needs of family members outside the 
trust itself.

Client relationships from our recent acquisitions represent another area of opportunity to expand Butterfield services and products for high net worth customers and 
certain corporate and institutional clients. Through the acquisition of HSBC's Bermuda trust business and private banking investment management operations, we migrated 
285 new relationships and $1.6 billion of deposits onto our platform.

Improve Operating Efficiency

We continue to identify areas where we can improve cost efficiency without impacting our quality of client service. Past initiatives have included implementation of one 
global Trust Administration system across segments, implementation of a new custody system, consolidation of our trading operations, and reduction in our fund administration 
expenses through consolidation.

Pursue Prudent Acquisitions to Increase Scale

We intend to continue pursuing acquisitions aligned with existing business operations, in particular to increase the scale of our trust business line. The fragmented 

nature of the market, with approximately 500 trust companies operating in key international financial centers, and recent sales of subsidiaries by several international financial 
institutions have created a favorable environment for companies with the resources and expertise to act as effective consolidators. We believe that our management team has 
developed a rigorous approach for conducting due diligence and efficiently integrating acquired businesses to meet our internal financial hurdles. In addition, we may pursue 
acquisitions of other wealth management businesses, including private banking businesses, and we plan to continue to opportunistically analyze potential acquisitions as a 
means of capital deployment.

Corporate Information

We are a local company incorporated under the laws of Bermuda, incorporated on October 22, 1904, pursuant to the Butterfield Act. We are registered with the 
Registrar of Companies in Bermuda under registration number 2106. Our registered office and principal executive offices are located at 65 Front Street, Hamilton, HM 12, 
Bermuda. Our agent for service of process in the United States is C T Corporation System, 111 Eighth Avenue, New York, New York 10011. Our telephone number is 
(441) 295-1111. We maintain a website at www.butterfieldgroup.com. Neither this website nor the information on or accessible through this website is included or incorporated in, 
or is a part of, this report.

Summary Risk Factors

Any of the factors set forth under "Risk Factors" may limit our ability to successfully execute our business strategy. Among these important risks are the following:

•  Adverse economic and market conditions, in particular in Bermuda and the Cayman Islands, have in the past resulted in and could in the future result in lower 

revenue, lower asset quality, increased provisions and lower earnings.

•  Unlike geographically more diversified banks, our business is concentrated primarily in Bermuda and the Cayman Islands, and we may be more affected by a 

downturn in these markets than more diversified competitors.

•  A decline in the residential real estate market, in particular in Bermuda, could increase the risk of loans being impaired and could have an adverse effect on our 

business, financial condition or results of operations.

•  The value of the securities in our investment portfolio may decline in the future.

11

•  Fluctuations in interest rates and inflation may negatively impact our net interest margin and our profitability.

•  We depend primarily on deposits to fund our liquidity needs; if we are unable to effectively manage our liquidity across the jurisdictions in which we operate, our 

business, financial condition or results of operations could be adversely affected.

•  We face competition in all aspects of our business, and may not be able to attract and retain wealth management, trust and banking clients at current levels.

•  We could fail to attract, retain or motivate highly skilled and qualified personnel, including our senior management, other key employees or members of the Board, 

which could adversely affect our business;

•  Our controls and procedures may fail or be circumvented, which could have an adverse impact on our business, financial condition or results of operations.

•  Volatility levels and fluctuations in foreign currency exchange rates may affect our business, financial position and results of operations.

•  Our international business model exposes us to different and possibly conflicting regulatory schemes across multiple jurisdictions.

•  US withholding tax and information reporting requirements imposed under the Foreign Account Tax Compliance Act may apply.

•  Fulfilling public company financial reporting and other regulatory obligations in the United States is expensive, time-consuming and may strain our resources.

•  The uncertainty resulting from the recent vote by the UK electorate in favor of a UK exit from the European Union ("EU"), as well as changes in US legislation, 

regulation and government policy as a result of the 2016 US presidential and congressional elections, could adversely impact our business, financial condition and 
results of operations. 

•  We operate in a complex regulatory environment and legal and regulatory changes could have a negative impact on our business, financial condition or results 

of operations.

•  Changes in US tax laws could cause the insurance and reinsurance industry to relocate from Bermuda, which could have an adverse effect on our business, 

financial condition and results of operations. 

•  Provisions of Bermuda law and our bye-laws could adversely affect the rights of our shareholders or prevent or delay a change in control.

•  Bermuda law differs from the laws in effect in the United States and might afford less protection to shareholders.

12

Our International Network and Group Structure

The following map presents the several geographic regions in which our business operates:

The following chart presents our corporate structure, indicating our principal subsidiaries as of December 31, 2016:

Bermuda

The Bank itself is licensed in Bermuda to provide banking services and wealth management services. Through its wholly owned Bermuda subsidiary Butterfield Asset 

Management Limited it provides asset management services and through its wholly owned Bermuda subsidiaries Butterfield Trust (Bermuda) Limited and Bermuda Trust 
Company Limited it provides corporate trustee, fiduciary and corporate administration services. Bermuda Securities (Bermuda) Limited provides investment advisory and listing 
sponsor services.

Cayman Islands

Butterfield Bank (Cayman) Limited, a wholly owned subsidiary of the Bank, provides banking services and its subsidiary Butterfield Trust (Cayman) Limited provides 

trustee, fiduciary and corporate administration services.

13

Guernsey

Butterfield Bank (Guernsey) Ltd. is a wholly owned subsidiary of the Bank and provides private banking, custody and administered banking services. Butterfield Trust 

(Guernsey) Ltd. is a subsidiary of Butterfield Bank (Guernsey) Limited. and provides trustee and fiduciary services.

Bahamas

Butterfield Trust (Bahamas) Limited is a wholly owned subsidiary of the Bank and provides trust and fiduciary services.

Switzerland

Butterfield Holdings (Switzerland) Limited is a wholly owned subsidiary of the Bank and provides investment services and through its subsidiary Butterfield Trust 

(Switzerland) Limited provides trust and fiduciary services.

United Kingdom

Butterfield Mortgages Limited is a wholly owned subsidiary of the Bank and provides residential property lending services.

Competition

The financial services industry and each of the markets in which we operate are competitive. We face strong competition in gathering deposits, making loans and 
obtaining client assets for management. We compete, both domestically and internationally, with globally oriented asset managers, retail and commercial banks, investment 
banking firms, brokerage firms and other investment service firms. Due to the trend toward consolidation in the global financial services industry, our larger competitors tend to 
have broader ranges of product and service offerings, increased access to capital, and greater efficiency. Larger financial institutions may also have greater ability to leverage 
increasing regulatory requirements and investment in expensive technology platforms. We also face competition from non-banking financial institutions. These institutions have 
the ability to offer services previously limited to commercial banks. In addition, non-banking financial institutions are not subject to the same regulatory restrictions as banks, and 
can often operate with greater flexibility and lower cost structures.

The Bermuda banking segment currently consists of four licensed banks and one licensed deposit-taking institution including one large subsidiary of an international 
bank, HSBC, and three domestic institutions, including Bermuda Commercial Bank and Clarien Bank. In the Cayman Islands, the Bank is one of six Class 'A' full service retail 
banks licensed to conduct business with domestic and international clients. There are also five non-retail Class 'A' banks and 148 limited service Class 'B' banks, including 
Cayman National and subsidiaries of international banks, such as RBC. In certain interest rate environments, additional significant competition for deposits may be expected to 
arise from corporate and government debt securities and money market mutual funds. We view HSBC in Bermuda and RBC in the Cayman Islands as our most significant 
competitors.

In our wealth management business line, we face competition from local competitors as well as much larger financial institutions including financial institutions that are 

not based in the markets in which we operate. Revenues from the trust and wealth management business depend in large part on the level of assets under management, and 
larger international banks may have higher levels of assets under management.

In our trust business line, we face competition primarily from other specialized trust service providers. There are approximately 500 trust companies in the main 
international financial centers, and many of our competitors in this sector offer fund administration and corporate services work alongside private client fiduciary services.

Competition for deposits is also affected by the ease with which customers can transfer deposits from one institution to another. Our cost of funds fluctuates with 

market interest rates and may be affected by higher rates being offered by other financial institutions. Our management believes that our most direct competition for deposits 
comes from international and domestic financial services firms that target the same customers as the Bank.

Deposits

We are a deposit-led institution with leading market share in our primary segments: Bermuda and the Cayman Islands. We strive to maintain deposit growth and to 

maintain a strong liquidity profile through a significant excess of deposits over loans through market cycles.

Our deposits are generated principally by our banking business line, which offers retail and corporate checking, savings, and term deposits through our segments in 
Bermuda, the Cayman Islands and Guernsey. In addition, wealth management, through its private banking business line, also provides deposit services to high net worth and 
ultra-high net worth clients in those same geographic segments. As of December 31, 2016, our Bermuda, Cayman Islands and Guernsey segments contributed $5.9 billion, 
$3.0 billion and $1.0 billion, respectively, to our total customer deposit base. Deposits from all other segments totaled $0.1 billion as of December 31, 2016.

Total deposits as of December 31, 2016 were $10.0 billion, up 9.3% over total deposits as of December 31, 2015. Customer demand deposits, which include checking, 
savings and call accounts, totaled $8.2 billion, or 81.9% of customer deposits, as of December 31, 2016, compared to $7.7 billion, or 84%, as of December 31, 2015. Customer 
term deposits totaled $1.8 billion as of December 31, 2016. The cost of funds on total deposits improved from 21 basis points in 2015 to 12 basis points as of December 31, 
2016 as a result of an increase in non-interest bearing deposits and small rate decreases in some jurisdictions, as well as the full repayment of the UK segment deposits, which 
carried a relatively higher cost than other jurisdictions.

Lending

We offer a broad set of lending offerings including residential mortgage lending, automobile lending, credit cards consumer financing, and overdraft facilities to our 

retail customers, and commercial real estate lending, commercial and industrial loans, and overdraft facilities to our commercial and corporate customers. These offerings are 
provided to our retail, commercial, and private banking clients in our key jurisdictions including Bermuda and the Cayman Islands. We also offer residential mortgage lending 
through our private banking business in Guernsey and to our high net worth and ultra-high net worth clients in the UK. Our loan portfolio, net of allowance for credit losses stood 
at $3.6 billion as of December 31, 2016. The loan portfolio represented 32.2% of total assets as of December 31, 2016, and loans, net of allowance for credit losses, as a 
percentage of customer deposits were 35.7%. The effective yield on total loans for the year ended December 31, 2016 was 4.78%, compared to 4.57% for the year ended 
December 31, 2015.

Residential Mortgage Lending

The residential mortgage portfolio comprises mortgages to clients with whom we are seeking to establish (or already have) a comprehensive financial services 

relationship. It includes mortgages to individuals and corporate loans secured by way of first ranking charges over the residential property to which each specific loan relates 
generally on terms which allow for the repossession and sale of the property if the borrower fails to comply with the terms of the loan. As of December 31, 2016, residential 

14

mortgages (after specific allowance for credit losses) totaled $2.3 billion (a $197.5 million decrease from December 31, 2015), accounting for approximately 64.6% of the 
Group's total gross loan portfolio (after specific allowance for credit losses) and approximately 84.3% of total non-accrual loans in the Group's loan portfolio.

Consumer Lending

We provide loans, as part of our normal banking business, in respect of automobile financing, consumer financing, credit cards and overdraft facilities to retail and 

private banking clients in the jurisdictions in which we operate. As of December 31, 2016, non-residential loans to consumers (after specific allowance for credit losses) totaled 
$197.8 million, accounting for approximately 5.5% of the Group's total gross loan portfolio and approximately 2.1% of total non-accrual loans in the Group's loan portfolio.

Commercial Real Estate Lending

Commercial real estate loans are offered to real estate investors, developers and builders domiciled primarily in Bermuda and the United Kingdom. To manage the 

Group's credit exposure on such loans, the principal collateral is real estate held for commercial purposes and is supported by a registered mortgage. Cash flows from the 
properties, primarily from rental income, are generally supported by long-term leases.

As of December 31, 2016, our commercial real estate loan portfolio (after specific allowance for credit losses) totaled $609.8 million, accounting for approximately 

16.9% of the Group's total gross loan portfolio and approximately 12.4% of total non-accrual loans in the Group's loan portfolio.

Our commercial real estate loan portfolio is broken down into two categories: commercial mortgage and construction. As of December 31, 2016, commercial 
mortgages totaled $580.9 million (after allowance for credit losses), and construction loans totaled $28.9 million, accounting for approximately 95.3% and 4.7% of our 
commercial real estate loan portfolio before allowance for credit losses, respectively.

Other Commercial Lending

The commercial and industrial loan portfolio includes loans and overdraft facilities advanced primarily to corporations and small and medium-sized entities, which are 

generally not collateralized by real estate and where loan repayments are expected to flow from the operation of the underlying businesses. As of December 31, 2016, the 
Group's other commercial loan portfolio totaled $469.0 million, accounting for approximately 13.0% of the Group's total gross loan portfolio. As of the same date, the Group's 
loans to governments totaled $112.4 million, accounting for approximately 3.1% of our loan portfolio. As of December 31, 2016, other commercial loans accounted for 
approximately 1.2% of our total non-accrual loans, and there were no loans to governments classified as non-accrual loans.

Investments

Given the large customer deposit base commanded in our Bermuda and Cayman Islands operations, and the relatively low volume of lending demand from our 
customer base, our investment strategy is more important than may be the case for most financial institutions. In recognition of this, we maintain what we believe to be a 
conservative approach to investments, requiring the purchase of mainly fixed-rate investments in order to manage interest rate risk. Our investment portfolio is comprised mainly 
of securities issued or guaranteed by the US Government or federal agencies. The securities in which we invest are generally limited to securities that are considered 
investment grade (i.e., "BBB" and higher by S&P's Financial Services LLC or an equivalent credit rating). Effective July 31, 2012, we entered into an agreement with Alumina 
Investment Management LLC ("Alumina") pursuant to which Alumina provides investment advisory services to us in respect of our US Treasury and agency portfolio.

As of December 31, 2016, the Group held $4.4 billion in investments, representing approximately 39.6% of total assets.

Cash and Liquidity Management

We operate across multiple currency jurisdictions with pervasive multi-currency products. In our deposit taking jurisdictions—Bermuda, the Cayman Islands and 

Guernsey—there are currently no dedicated central banks, and no deposit insurance scheme infrastructures (such as the Federal Deposit Insurance Corporation in the United 
States), with the exception of Bermuda, where a deposit insurance scheme has recently been implemented. In addition, we do not have access to borrowing or deposit facilities 
with the US Federal Reserve or the European Central Bank; therefore, we conservatively manage client deposit balances and the liquidity risk profile of our balance sheets. This 
involves the retention of significant cash or cash equivalent balances, management of intra-bank counterparty exposure and management of a significant short-dated 
US Treasury Bill portfolio. As of December 31, 2016, the cash due from banks of $2.1 billion was comprised primarily of $1.7 billion in interest earning cash equivalents, which 
are investments with a less than ninety day duration. The remaining amounts were comprised of non-interest earning and interest earning deposits of $0.1 billion and 
$0.3 billion, respectively.

Foreign Exchange Services

We provide foreign exchange services in the normal course of business in all jurisdictions. The major contributors to foreign exchange revenues are Bermuda and the 

Cayman Islands, accounting for 90% and 87% of our foreign exchange revenue for the year ended December 31, 2016 and 2015, respectively. We do not maintain a proprietary 
trading book. Foreign exchange income is generated from client-driven transactions and totaled $30.6 million during the year ended December 31, 2016, compared to 
$31.9 million for the comparative period in 2015. The $1.3 million period-over-period decrease reflects decreasing client activity and related volumes in retail and institutional 
foreign exchange flows, as well as increased unrealized gains on client service derivatives held over period ends.

Administration Services

Through our wholly owned trust subsidiaries, we provide custody administration and settlement services to a wide range of internal and external investment clients 
dealing in global markets. Our custody service currently offers custody settlement and safekeeping services in 40 markets globally, including major markets and smaller, less-
developed markets, with principal markets covered being the United States, Canada, Europe and Japan.

Our custody service offers safekeeping services for physical and book-entry assets. Custody for listed securities is conducted through BNYM. Hedge funds, mutual 
funds and Exchange Trust Funds are held by Brown Brothers Harriman ("BBH"). Trading in investment transactions is settled via our global sub-custodians, BNYM and BBH. 
Custody services are offered from our Bermuda, Cayman Islands and Guernsey segments and complement core wealth management services offered by other parts of the 
Group, and we currently anticipate this business to grow generally proportionally with our wealth management business. Clients of our custody service include a wide range of 
investment funds and other investment vehicles, corporations and trusts whose related banking requirements are provided by the Bank. As such, the custody client base, in 
addition to delivering a fee based income, also provides cash balances and foreign exchange dealing flows.

Custody fees comprise a basis point charge on the value of Assets Under Custody ("AUC"), which are subject to a minimum level for smaller, less complex portfolios 

and charged on a reducing scale as AUC values increase. In addition to these fees, custody clients are charged banking transactions fees based on account activity.

15

Employees

As of December 31, 2016, we had 1,240 employees on a full-time equivalency basis, which included 1,061 full-time employees, 5 part-time employees and 
51 temporary employees. As of December 31, 2016, we had 668 employees in Bermuda, 304 employees in the Cayman Islands, 209 employees in Guernsey, 23 employees in 
the United Kingdom, 28 employees in The Bahamas and 9 employees in Switzerland. We have not experienced any material employment-related issues or interruptions of 
services due to labor disagreements and are not a party to any collective bargaining agreements.

Information Technology

We devote significant resources to maintain stable, reliable, efficient and scalable information technology systems. We work with our third-party vendors to monitor and 

maximize the efficiency of our use of their applications. We use integrated systems to originate and process loans and deposit accounts, which reduces processing time, 
improves customer experience and reduces costs. Most customer records are maintained digitally. We are also currently executing several initiatives to enhance our online and 
mobile banking services to further improve the overall client experience.

Since 2011, we have made significant investment to alignments and banking operations, as well as to make further alignment across the whole Group for products, 

services, licensing and hosting locations. Currently, our information technology is operationally divided into two platforms: (i) Bermuda and Cayman and (ii) Guernsey, the 
United Kingdom and the Group Trust. In 2011, our Bermuda and Cayman operations transitioned to a single industry standard technology platform utilizing a predominantly 
outsourced and supported model hosted in Canada. In late 2013, our Guernsey and UK operations were placed under the Group Technology governance structure with a goal 
to hub core services in a single location (Guernsey). The process to move to a common platform is currently underway.

Protecting our systems to ensure the safety of our customers' information is critical to our business. We use multiple layers of protection to control access and reduce 
risk, including conducting a variety of vulnerability and penetration tests on our platforms, systems and applications to reduce the risk that any attacks are successful. To protect 
against disasters, we have a backup offsite core processing system and recovery plans.

Marketing

Through our Marketing & Communications department, we engage select advertising, branding and promotional companies on an as-needed basis and provide 

business development and sales support for businesses in all jurisdictions. In support of our banking businesses, we broadly market our products and services through print, 
broadcast, web and social media advertising in Bermuda and the Cayman Islands. Trust and fiduciary services are marketed primarily to intermediaries through representative 
attendance at and sponsorship of industry conferences and through print advertising in international trade journals.

Intellectual Property

In the highly competitive banking industry in which we operate, intellectual property is important to the success of our business. We own a variety of trademarks, 
service marks, trade names and logos and spend time and resources maintaining this intellectual property portfolio. We control access to our intellectual property through 
license agreements, confidentiality procedures, non-disclosure agreements with third parties, employment agreements and other contractual rights to protect our intellectual 
property.

Properties

Our corporate headquarters is located at 65 Front Street, Hamilton HM 12, Bermuda. In addition to our corporate headquarters we also maintain offices in the Cayman 

Islands, Guernsey, the United Kingdom, The Bahamas and Switzerland. Additionally we operate four branch locations in Bermuda and three branch locations in the 
Cayman Islands.

Legal Proceedings

From time to time we are a party to various litigation matters incidental to the conduct of our business.

As publicly announced, in November 2013, the US Attorney's Office ("USAO") applied for and secured the issuance of so-called John Doe Summonses to six US 

financial institutions with which the Bank had correspondent bank relationships. The purpose of these Summonses was to identify US persons who may have been using our 
banking, trust, or other services to evade their own tax obligations in the United States. The Bank has been cooperating with the US authorities in their ongoing investigation.

Although we are unable to determine the amount of financial consequences, fines and/or penalties resulting from this tax compliance review, we have recorded as of 
December 31, 2016, a provision of $5.5 million (December 31, 2015: $4.8 million). As the investigation remains ongoing at this time, the timing and terms of the final resolution, 
including any fines or penalties, remain uncertain and the financial impact to the Bank could exceed the amount of the provision. In this regard, we note that the US authorities 
have not approved or commented on the adequacy or reasonableness of the provision. The provision is included on the consolidated balance sheets under other liabilities and 
on the consolidated statements of operations under other expenses.

16

Consolidated Financial Information

SELECTED CONSOLIDATED FINANCIAL AND OTHER DATA

The following tables present our selected consolidated financial information as of and for the years ended December 31, 2016, 2015, 2014, 2013, and 2012.

Our historical results for any prior period do not necessarily indicate our results to be expected for any future period. The following data should be read in conjunction 

with "Management's Discussion and Analysis of Financial Condition and Results of Operations".

The selected consolidated financial information presented as of December 31, 2016 and 2015 and for the years ended December 31, 2016, 2015 and 2014 have been 

derived from the audited consolidated financial statements of The Bank of N.T. Butterfield & Son Limited included elsewhere in this report. The selected consolidated financial 
information presented as of December 31, 2014, 2013 and 2012 and for the years ended December 31, 2013 and 2012 have been derived from the audited consolidated 
financial statements of The Bank of N.T. Butterfield & Son Limited, which are not included elsewhere in this report.

Statement of Operations Data

(in millions of $, unless indicated otherwise)

2016

2015

2014

2013

2012

For the year ended
December 31,

Total interest income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total interest expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net interest income before provisions for credit losses. . . . . . . . . . . . . . . . . . . . . . . . . .

Provisions for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net interest income after provisions for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total non-interest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total other gains (losses) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total net revenue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total non-interest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income before income taxes from continuing operations . . . . . . . . . . . . . . . . . . . . .

Income tax (expense) benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income from continuing operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income to common shareholders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Earnings per common share from continuing operations (in US$)(2) . . . . . . . . . . . . . . . . . .

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diluted(3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cash Dividends declared per common share (in BM$)(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . .

274.9

16.4

258.5

(4.4)

254.1

147.5

1.0

402.6

285.9

116.7

(0.7)

115.9

115.9

58.4

1.20

1.18

0.40

262.6

23.3

239.3

(5.7)

233.5

140.2

(9.4)

364.3

285.2

79.0

(1.3)

77.7

77.7

61.2

1.25

1.23

0.50

265.1

26.6

238.5

(8.0)

230.4

134.8

15.7

381.0

273.0

108.0

0.2

108.2

108.2

91.6

1.67

1.65

0.50

253.2

29.4

223.8

(14.8)

209.0

126.0

(8.8)

326.2

262.6

63.5

(0.9)

62.6

62.6

42.8

0.78

0.77

0.70

244.8

33.1

211.7

(14.2)

197.5

128.5

(26.4)

299.7

274.9

24.8

(5.9)

18.9

26.5

7.5

0.14

0.14

—

Dividends declared per preference share (in US$) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

80.00

80.00

80.00

80.00

80.00

______________________________

(1)  Net income (loss) attributable to our Barbados operations that were reported as discontinued operations in 2012 amounted to $7.6 million in 2012.

(2) 

Figures reflect the reverse share split that the Bank effected on September 6, 2016. 

(3)  Reflects only "in the money" options and warrants to purchase the common shares as well as certain unvested share awards, which have a dilutive effect. Warrants 

issued to the Government of Bermuda in exchange for the Government's guarantee of the preference shares are not included in the computation of earnings per share 
because the exercise price was greater than the average market price of the common shares for the relevant periods.  In December 2016, in connection with the 
preference share redemption, the warrant issued to the Government of Bermuda was repurchased for cancellation by the Bank. Only share awards and options for which 
the sum of (1) the expense that will be recognized in the future (i.e., the unrecognized expense) and (2) its exercise price, if any, was lower than the average market price 
of the common shares were considered dilutive, and therefore, included in the computation of diluted earnings per share.

17

 
 
 
 
 
Balance Sheet Data

(in millions of $)

Assets

As of December 31,

2016

2015

2014

2013

2012

Cash due from banks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2,101.7

2,288.9

2,063.3

1,730.5

1,542.5

Of which cash and demand deposits with banks — non-interest bearing . . . . . . . . . . . . . . . . . . . . . . . .

Of which demand deposits with banks — interest bearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Of which cash equivalents — interest bearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Securities purchased under agreement to resell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Short-term investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

110.7

326.4

110.9

378.6

343.1

139.2

247.0

164.2

216.6

150.4

1,664.5

1,799.4

1,581.0

1,319.3

1,175.5

148.8

519.8

—

409.5

—

394.8

—

55.0

—

76.2

Investment in securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4,400.2

3,223.9

2,989.1

2,613.6

2,881.7

Of which trading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.3

321.3

417.4

552.3

771.1

Of which available-for-sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Of which held-to-maturity(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Loans, net of allowance for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Premises, equipment and computer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accrued interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Equity method investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other real estate owned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3,332.7

1,061.1

3,570.5

167.8

22.8

19.6

42.3

13.5

14.2

82.5

2,201.3

2,233.5

1,728.0

1,871.2

701.3

338.2

333.4

239.3

4,000.2

4,019.1

4,088.2

3,956.0

183.4

215.1

240.6

243.3

17.5

23.5

27.7

12.8

11.2

77.1

19.2

24.8

33.0

12.8

19.3

67.8

19.6

7.1

12.0

12.5

27.4

64.2

19.0

6.9

15.3

18.6

34.4

39.0

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11,103.5

10,275.6

9,858.4

8,870.8

8,833.0

Liabilities

Total customer and bank deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10,033.6

Of which customer deposits — Bermuda — non-interest bearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Of which customer deposits — Bermuda — interest bearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Of which customer deposits — non-Bermuda — non-interest bearing. . . . . . . . . . . . . . . . . . . . . . . . . . .

1,733.7

4,213.4

651.3

9,182.1

1,348.9

2,922.8

532.9

8,671.6

1,021.4

2,848.7

536.7

7,638.0

7,393.2

713.3

664.1

2,837.7

2,591.2

299.5

254.7

Of which customer deposits — non-Bermuda — interest bearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3,411.4

4,363.1

4,224.8

3,747.1

3,756.8

Of which bank deposits — Bermuda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Of which bank deposits — non-Bermuda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Securities sold under agreement to repurchase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

0.3

23.5

—

0.4

14.1

—

9.5

30.4

—

Employee future benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

140.0

122.1

117.9

Accrued interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Preference share dividends payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Payable for investments purchased. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Liabilities of discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Long-term debt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.1

—

—

100.0

—

117.0

2.7

0.7

—

100.5

—

117.0

4.8

0.7

—

97.2

—

117.0

0.5

39.7

25.5

89.1

3.8

0.6

—

104.2

—

207.0

88.2

38.3

109.0

103.1

2.8

0.7

—

107.0

—

260.0

Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10,392.8

9,525.2

9,009.1

8,068.3

7,975.8

Total shareholders' equity(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

710.7

Of which common share capital(6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Of which preference share capital(3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Of which contingent value convertible preference (CVCP) share capital(4)(6) . . . . . . . . . . . . . . . . . . . . . .

0.5

—

—

750.4

0.5(5)

—

—

849.4

802.6

857.2

0.6

—

—

0.6

—

—

0.6

—

—

Total liabilities and shareholders' equity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11,103.5

10,275.6

9,858.4

8,870.8

8,833.0

______________________________

(1) 

Fair value of held to maturity debt securities was $1,046.8 million as of December 31, 2016, $701.5 million as of December 31, 2015, $344.0 million as of December 31, 
2014, $315.5 million as of December 31, 2013 and $244.8 million as of December 31, 2012.

(2)  As of December 31, 2016, the number of outstanding awards of unvested common shares was 0.8 million (December 31, 2015: 0.8 million, December 31, 2014: 1.0 

million, December 31, 2013: 0.9 million and December 31, 2012: 0.7 million). Only awards for which the sum of (1) the expense that will be recognized in the future (i.e., 
the unrecognized expense) and (2) the exercise price, if any, was lower than the average market price of $34.72. A warrant, outstanding until the Bank repurchased it in 
December 2016, to purchase 0.43 million shares (December 31, 2015: 0.43 million, December 31, 2014: 0.43 million, December 31, 2013: 0.43 million and December 31, 
2012: 0.42 million) was excluded from the computation of earnings per share because the exercise price was greater than the average market price of the common 
shares. Figures reflect the reverse share split that the Bank effected on September 6, 2016. 

18

 
 
 
 
 
 
 
 
 
(3)  Preference share capital in all periods presented was nil, $182,863, $183,046, $183,606 and $195,578 as of December 31, 2016, 2015, 2014, 2013 and 2012, 

respectively, representing $0.01 par value per preference share issued and outstanding as of the respective dates. In December 2016, the Bank redeemed and canceled 
all outstanding preference shares. 

(4)  All CVCP shares were converted to common shares at a 1:1 ratio on March 31, 2015. 

(5)  Reflects the repurchase for cancellation of 8,000,000 common shares previously held by CIBC effected on April 30, 2015. See "Management's Discussion and Analysis of 

Financial Condition and Results of Operations — Contingent Value Convertible Preference Shares — Share Buy-Back Program." Figures reflect the reverse share split 
that the Bank effected on September 6, 2016. 

(6) 

Figures reflect the reverse share split that the Bank effected on September 6, 2016. 

Financial Ratios and Other Performance Indicators

We use a number of financial measures to track the performance of our business and guide our management. Some of these measures are defined by, and calculated 

in compliance with, applicable banking regulations, but such regulations often provide for certain discretion in defining and calculating the measures. These measures allow 
management to review our core activities, enabling us and our investors to evaluate relevant trends meaningfully when considered in conjunction with (but not in lieu of) 
measures that are calculated in accordance with US GAAP. Non-GAAP measures used in this report are not a substitute for US GAAP measures and readers should consider 
the US GAAP measures as well.

The following table shows certain of our key financial measures for the periods indicated. Because of the discretion that we and other banks and companies have in 
defining and calculating these measures, care should be taken in comparing such measures used by us with similarly titled measures of other banks and companies, as such 
measures may not be directly comparable.

Many of these measures are non-GAAP financial measures. We believe that each of these measures is useful in investors in understanding trends in our business that 

may not otherwise be apparent when relying solely on our GAAP-calculated results. For more information on the non-GAAP financial measures presented below, including a 
reconciliation to the most directly comparable GAAP financial measures, see "— Reconciliation of Non-GAAP Financial Measures."

(in %, unless otherwise indicated)

2016

2015

2014

2013

2012

For the year ended
December 31,

Return on common shareholders' equity(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Core return on average tangible common equity(2) . . . . . . . . . . . . . . . . . . . . . .

Return on assets(3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Core return on average tangible assets(4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net interest margin(5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Efficiency margin(6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Core efficiency ratio(7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fee income ratio(8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Common equity Tier 1 capital ratio(9)(10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tier 1 common ratio(9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tier 1 capital ratio(9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total capital ratio(9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Leverage ratio(9)(10). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tangible common equity/tangible assets(11) . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tangible total equity/tangible assets(12) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-performing assets ratio(13) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-accrual ratio(14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-performing loan ratio(15) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net charge-off ratio(16) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Core earnings attributable to common shareholders(17)(18) (in BM$ million). . . .

Core earnings per common share fully diluted(19)(21) (in BM$) . . . . . . . . . . . . . .

Common equity per share(20)(21) (in BM$). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

______________________________

8.9

20.5

1.1

1.3

2.45

69.3

63.8

36.7

15.3

N/A

15.3

17.6

5.8

5.9

5.9

0.5

1.3

1.6

0.3

123.0

2.48

13.34

10.1

17.6

0.8

1.1

2.48

74.0

66.0

37.5

10.7

12.0

16.2

19.0

6.4

5.1

6.8

0.7

1.6

2.0

0.2

97.4

1.95

12.24

13.7

14.4

1.2

1.2

2.74

72.0

67.7

36.9

N/A

14.6

19.0

22.2

N/A

6.2

8.1

1.0

1.8

2.4

0.4

89.9

1.61

12.25

6.8

9.7

0.7

0.9

2.64

74.1

71.6

37.6

N/A

15.2

19.6

23.7

N/A

6.8

8.9

1.4

2.5

2.8

0.6

59.6

1.08

11.28

1.1

5.8

0.3

0.6

2.63

79.3

78.4

39.5

N/A

14.0

18.5

24.2

N/A

7.3

9.5

1.7

2.8

3.5

0.4

36.9

0.66

12.03

(1)  Return on common shareholders' equity ("ROE") measures profitability revealing how much profit is generated with the money invested by common shareholders. ROE 
represents the amount of net income to common shareholders as a percentage of average common equity and calculated as net income to common shareholders / 
average common equity. Net income to common shareholders is net income for the full fiscal year, before dividends paid to common shareholders but after dividends to 
preference shareholders. Average common equity does not include the preference shareholders' equity.

(2)  Core return on average tangible common equity ("Core ROATCE") is a non-GAAP financial measure. Core ROATCE measures core profitability as a percentage of 
average tangible common equity. Core ROATCE is the amount of core income to common shareholders as a percentage of average tangible common equity and is 
calculated as core earnings to common shareholders / average tangible common equity. Core earnings to common shareholders is net earnings to common shareholders 
for the full fiscal year (before dividends paid to common shareholders but after dividends to preference shareholders) adjusted to exclude certain items that are included in 
the financial results presented in accordance with GAAP. Average tangible common equity does not include the preference shareholders' equity or goodwill and intangible 
assets. For more information on the non-GAAP financial measures, see "— Reconciliation of Non-GAAP Financial Measures".

(3)  Return on assets ("ROA") is an indicator of profitability relative to total assets and is intended to demonstrate how efficient management is at using the assets to generate 

earnings. The ROA ratio is calculated as net income / average total assets.

19

(4)  Core return on average tangible assets ("Core ROATA") is a non-GAAP financial measure. Core ROATA is an indicator used to assess the core profitability of average 

tangible assets and is intended to demonstrate how efficiently management is utilizing its tangible assets to generate core net income. Core ROATA is calculated by taking 
the core income as a percentage of average tangible assets and is calculated as core net income / average tangible assets. Core net income is the net income adjusted to 
exclude certain items that are included in the financial results presented in accordance with GAAP. Core ROATA is a non-GAAP financial measure. For more information 
on the non-GAAP financial measures, see "— Reconciliation of Non-GAAP Financial Measures".

(5)  Net interest margin ("NIM") is a performance metric that examines how successful the Bank's investment decisions are compared to its cost of funding assets and is 

expressed as net interest income as a percentage of average interest-earning assets. NIM is calculated as net interest income before provision for credit losses / average 
interest-earning assets. Net interest income is the interest earned on cash due from banks, investments, loans and other interest earning assets minus the interest paid 
for deposits, short-term borrowings and long-term debt. The average interest-earning assets is calculated using daily average balances of interest-earning assets.

(6)  Efficiency margin is a non-GAAP financial measure. Efficiency margin is an indicator used to assess operating efficiencies and is intended to demonstrate how efficiently 
management is controlling expenses relative to generating revenues. The efficiency margin is calculated by taking the non-interest expenses as a percentage of total net 
revenue before total other gains (losses) and provisions for credit losses and is calculated as (non-interest expense - amortization of intangible assets) / (total non-interest 
income + net interest income before provision for credit losses). For more information on the non-GAAP financial measures, see "— Reconciliation of Non-GAAP Financial 
Measures".

(7) 

(8) 

(9) 

The core efficiency ratio is a non-GAAP financial measure. The core efficiency ratio is an indicator used to assess operating efficiencies and is intended to demonstrate 
how efficiently management is controlling expenses relative to generating revenues. The core efficiency ratio is calculated by taking the core non-interest expenses as a 
percentage of total net revenue before provision for credit losses and other gains and losses and is calculated as (core non-interest expenses - amortization of intangible 
assets) / (core non-interest income + core net interest income before provision for credit losses). Core non-interest expenses excludes certain items that are included in 
the financial results presented in accordance with GAAP including income taxes and amortization of intangible assets. For more information on the non-GAAP financial 
measures, see "— Reconciliation of Non-GAAP Financial Measures".

The fee income ratio is a measure used to determine the proportion of revenues derived from non-interest income sources. The ratio is calculated as non-interest income / 
(non-interest income + net interest income after provision for credit losses).

The total capital ratio measures the amount of the Bank's capital in relation to the amount of risk it is taking. All banks must ensure that a reasonable proportion of their 
risk is covered by permanent capital. Prior to January 1, 2015, the Bank's regulatory capital was determined in accordance with Basel II guidelines issued by the BMA. 
Under Basel II, Pillar I, banks must maintain a minimum total capital ratio of 14.46%, inclusive of all capital buffers. In effect, this means that 14.46% of the risk-weighted 
assets must be covered by permanent or near permanent capital. The risk weighting process takes into account the relative risk of various types of lending. The higher the 
capital adequacy ratio a bank has, the greater the level of unexpected losses it can absorb before becoming insolvent. Under Basel III as implemented by the BMA for 
2016, we must maintain a total capital ratio of 15.3%. The tier 1 capital ratio is the ratio of the Bank's core equity capital, as measured under Basel II, to its total RWA. 
RWA are the total of all assets held by the Bank weighted by credit risk according to a formula determined by the regulator. The Bank follows BCBS guidelines in setting 
formulas for asset risk weights. The tier 1 common ratio is equivalent to the tier 1 capital ratio except that it only includes common equity in the numerator and deducts the 
preference shareholders' equity. Note that the tier 1 common ratio is calculated in the same manner as the common equity tier 1 ("CET1") ratio discussed below, but 
differs in its inputs based upon RWA calculations under Basel II versus Basel III.

(10)  Effective January 1, 2015, the Bank's regulatory capital is determined in accordance with current Basel III guidelines issued by the BMA. However, the Bank was not 

required to publish its capital ratios under Basel III until January 1, 2016 as per guidance from the BMA and continued to publish certain ratios under Basel II during 2015. 
Basel III adopts CET1 as the predominant form of regulatory capital with the CET1 ratio as a new metric. Under Basel III as implemented by the BMA for 2016, we must 
maintain a minimum CET1 ratio of 8.1%. Basel III also adopts the new Leverage Ratio regime, which is calculated by dividing tier 1 capital by an exposure measure. 
Under Basel III, banks must maintain a minimum Leverage Ratio of 5.0%. The exposure measure consists of total assets (excluding items deducted from tier 1 capital) 
and certain off balance sheet items converted into credit exposure equivalents as well as adjustments for derivatives to reflect credit and other risks.

(11)  The tangible common equity/tangible assets ("TCE/TA") ratio is a non-GAAP financial measure. The TCE/TA ratio is a measure used to determine how significant of an 

unexpected loss can be incurred by the Bank before other forms of capital, other than common equity, are impacted. The TCE/TA ratio is calculated as (common equity - 
intangible assets - goodwill) / tangible assets. Tangible common equity does not include the preference shareholders' equity or goodwill and intangible assets. Tangible 
assets are the Bank's total assets from continuing operations less goodwill and intangibles. For more information on the non-GAAP financial measures, see 
"— Reconciliation of Non-GAAP Financial Measures".

(12)  The tangible total equity/tangible assets ("TE/TA") ratio is a non-GAAP financial measure. The TE/TA ratio is a measure used to determine how much loss the Bank can 
absorb before subordinated debt capital is impacted. The TE/TA ratio is calculated as (total shareholders' equity - intangible assets - goodwill) / tangible assets. Tangible 
assets are the Bank's total assets from continuing operations less intangible assets and goodwill. For more information on the non-GAAP financial measures, see 
"— Reconciliation of Non-GAAP Financial Measures".

(13)  The non-performing assets ("NPA") ratio is an indicator of the credit quality of the Bank's total assets by expressing the non-performing assets as a percentage of total 

assets. The NPA ratio is calculated as (gross non-accrual loans - specific allowance for credit losses on non-accrual loans + accruing loans past due 90 days + other real 
estate owned) / total assets.

(14)  The non-accrual ("NACL") ratio is an indicator used to assess the credit performance of the Bank's loan portfolio by calculating the non-accrual loans as a percentage of 

loans. The NACL ratio is calculated as gross non-accrual loans / gross total loans. Note the reference to gross implies the amounts prior to loan allowances for 
credit losses.

(15)  The non-performing loan ("NPL") ratio is an indicator used to assess the credit performance of the Bank's loan portfolio by calculating the non-performing loans as a 

percentage of loans. The NPL ratio is calculated as total gross non-performing loans / total gross loans.

(16)  The net charge-off ("NCO") ratio is an indicator used to assess the net credit loss of the Bank's loan portfolio by calculating the net charge-offs as a percentage of average 
total loans. The NCO ratio is calculated as net charge-off expense / average total loans. Average total loans is calculated as the average of the month-end asset balances 
during the relevant period.

(17)  Core net income is a non-GAAP financial measure. Core net income measures net income on a core basis. Core net income is calculated by adjusting net income for 

income or expense items which are not representative of the ongoing operations of our business. For a reconciliation of core net income to net income, see 
"— Reconciliation of Non-GAAP Financial Measures".

(18)  Core earnings attributable to common shareholders ("CEACS") is a non-GAAP financial measure. CEACS measures profitability attributable to common shareholders on 

a core basis. For a reconciliation of CEACS to net income, see "— Reconciliation of Non-GAAP Financial Measures".

(19)  Core net income per common share — fully diluted is a non-GAAP financial measure. Core net income per common share —  fully diluted measures core profitability 

attributable to common shareholders on a per share basis. For a reconciliation to net income per share, see "— Reconciliation of Non-GAAP Financial Measures".

(20)  Common equity per share is calculated as total common equity / number of common shares issued and outstanding at period end.

(21)  Figures reflect the reverse share split that the Bank effected on September 6, 2016. 

20

Net Interest Income

Net interest income is the amount of interest earned on our 
net interest income before provision for credit losses for the periods indicated.

assets less interest paid on our interest bearing liabilities. The following table shows our 

(in millions of $)

Assets

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Investment in securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest earning assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

For the years ended December 31,

2016

Interest
($)

Average
rate
(%)

Average
balance
($)

2015

Interest
($)

Average
rate
(%)

9.8
77.2

188.0

275.0

0.37 %

1.95 %

4.78 %

2.61 %

2,407.9

3,217.0

4,026.7

9,651.6
371.5

6.5
69.6

186.5

262.6

0.27 %

2.16 %

4.63 %

2.72 %

Average
balance
($)

2,655.3

3,940.6

3,921.1
10,517.0

343.4

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10,860.4

275.0

2.53 % 10,023.1

262.6

2.62 %

Liabilities

Deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Securities sold under agreement to repurchase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest bearing liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7,733.8
16.0

117.0

7,866.8

(11.8)
(0.1)
(4.5)

(0.15)%
(0.73)%
(3.84)%

7,156.7
2.1
117.0

(16.4)

(0.21)%

7,275.8

(18.4)
—
(4.9)

(23.3)

(0.26)%
— %
(4.15)%

(0.32)%

Non-interest bearing current accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2,042.5

Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

123.7

1,720.7

196.8

Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10,033.0

(16.4)

(0.16)%

9,193.3

(23.3)

(0.25)%

Shareholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

827.4

Total liabilities and shareholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10,860.4

. . . . . . . . . . . . .

2,650.2

829.8

10,023.1

2,375.8

Net interest margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

258.6

2.45 %

239.3

2.48 %

For the years ended December 31,

(in millions of $)

Assets

Average
balance
($)

2014

Interest
($)

Average
rate
(%)

Average
balance
($)

. . . . . . . . . . . .

Investment in securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest earning assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,752.9

2,877.8

4,075.0

8,705.7

410.8

5.4

67.7

192.0

265.1

0.31 %

2.35 %

4.71 %

3.05 %

1,794.7

2,655.3

4,022.9

8,472.9

413.7

2013

Interest
($)

5.4

60.9

187.0

253.3

Average
rate
(%)

Average
balance
($)

0.30 %

2.29 %

4.65 %

2.99 %

1,494.4

2,455.9

4,022.6

7,972.9

474.2

2012

Interest
($)

5.1

48.6

190.6

244.3

Average
rate
(%)

0.34 %

1.98 %

4.74 %

3.06 %

Total assets

Liabilities

9,116.5

265.1

2.91 %

8,886.6

253.3

2.85 %

8,447.1

244.3

2.89 %

Deposits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6,741.6

Securities sold under agreement to repurchase . . . . . . . . . . . . . .

Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest bearing liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-interest bearing current accounts. . . . . . . . . . . . . . . . . . . . . .

Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22.0

117.2

6,880.8

1,211.0

187.2

(20.9)

(0.1)

(5.6)

(26.6)

(0.31)%

(0.38)%

(4.80)%

6,559.5

63.8

228.7

(0.39)%

6,852.0

(20.0)

(0.2)

(9.2)

(29.4)

(0.30)%

(0.38)%

(4.02)%

6,205.7

1.3

261.3

(0.43)%

6,468.4

(21.4)

—

(12.6)

(34.0)

(0.34)%

(1.38)%

(4.81)%

(0.53)%

990.7

198.0

974.3

205.6

Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8,279.0

(26.6)

(0.32)%

8,040.7

(29.4)

(0.37)%

7,648.3

(34.0)

(0.44)%

Shareholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

837.5

Total liabilities and shareholders’ equity. . . . . . . . . . . . . . . . . .

9,116.5

Non-interest bearing funds net of non-interest earning assets

(free balance) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,824.9

845.9

8,886.6

1,620.9

798.8

8,447.1

1,504.6

Net interest margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

238.5

2.74 %

223.9

2.64 %

210.4

2.63 %

21

Reconciliation of Non-GAAP Financial Measures

The tables below present computations of earnings and certain other financial measures, which exclude certain significant items that are included in the financial 

results presented in accordance with GAAP.

We focus on core net income in many of these measures and ratios, which we calculate by adjusting net income for income or expense items which are not 
representative of the ongoing operations of our business, which results in non-core gains, losses and expense measures. Core net income includes revenue, gains, losses and 
expense items incurred in the normal course of business. We consider the normal course of business to be the general operations of our business lines of banking and wealth 
management. We believe that expressing earnings and certain other financial measures excluding these non-core items provides a meaningful base for period-to-period 
comparisons, which management believes will assist investors in analyzing the operating results of the Bank and predicting future performance. Non-core items are determined 
by the Chief Financial Officer in conjunction with the Chief Executive Officer, and approved by our Board of Directors. Consideration is given to whether the expense, gain or 
loss is a result of exceptional circumstances or other decisions made not in the normal course of business. Items which are not in the normal course of business, such as 
business acquisition costs or impairment losses, or a result of exceptional circumstances, such as business restructuring costs, are considered non-core. These non-GAAP 
financial measures based on core net income are also used by management to assess the performance of the Bank's business because management does not consider the 
activities related to the adjustments to be indications of core operations. We believe that presentation of these non-GAAP financial measures will permit investors to assess the 
performance of the Bank on the same basis as that applied by management. Management and the Board utilize these non-GAAP financial measures utilizing core net income 
as follows:

•  Preparation of the Bank's operating budgets;

•  Quarterly financial performance reporting; and

•  Monthly reporting of consolidated results (management reporting only).

We calculate core net income attributable to common shareholders by deducting preference dividend and guarantee fees from core net income. We calculate core net 

income per common share by dividing the core net income attributable to common shareholders by the average number of common shares issued and outstanding during the 
relevant period.

The core efficiency ratio (non-GAAP), which is a measure of productivity, is generally calculated as core expenses, which is total expenses excluding non-core 
expense items, minus amortization of intangible assets divided by core revenue before other gains and losses and provision for credit losses, which excludes non-core revenue 
items or non-core gains or losses. Management uses this ratio to monitor performance regarding the efficiency of expense management and believes this measure provides 
meaningful information to investors.

Tangible common shareholders' equity ratios and tangible total asset ratios have become a focus of some investors in analyzing the capital position of the Bank absent 
the effects of intangible assets and preference shareholders' equity. Traditionally, the BMA and other banking regulatory bodies have assessed a bank's capital adequacy based 
on Tier 1 capital, and from January 1, 2016 onwards, CET1, the calculation of which is codified in the Basel II and Basel III framework, respectively, implemented by the BMA. 
Because tangible common shareholders' equity and tangible total assets are not formally defined by GAAP, these measures are considered to be non-GAAP financial measures 
and other entities may calculate them differently. Since analysts and banking regulators may assess the Bank's capital adequacy using tangible common shareholders' equity or 
tangible assets, the Bank believes that it is useful to provide investors the ability to assess the Bank's capital adequacy on this same basis. The Bank calculates tangible 
common equity and tangible total assets on a period end basis. The Bank also measures performance relative to core net income over average tangible common shareholders' 
equity and average tangible assets to monitor performance and efficiency relative to the Bank's capital adequacy.

We believe the non-GAAP financial measures presented in this report provide useful information to management and investors that is supplementary to our financial 

condition, results of operations and cash flows computed in accordance with GAAP; however, we acknowledge that our non-GAAP financial measures have a number of 
limitations. As such, these disclosures should not be viewed as a substitute for results determined in accordance with GAAP, and they are not necessarily comparable to non-
GAAP financial measures that other companies use.

The following tables provide: (1) a reconciliation of net income (GAAP) to core net income and core net income attributable to common shareholders (non-GAAP), (2) a 

computation of core net income attributable to common shareholders per common share fully diluted (non-GAAP), (3) a reconciliation of average and total shareholders' equity 
(GAAP) to average and total equity and average tangible common equity (non-GAAP), (4) a computation of core return to average tangible common equity (non-GAAP), (5) a 
reconciliation of average total assets (GAAP) to average tangible assets (non-GAAP), (6) a computation of core return on average tangible assets (non-GAAP), (7) a 
computation of tangible common equity to tangible assets (non-GAAP), (8) a computation of tangible total equity to tangible assets (non-GAAP), (9) a reconciliation of non-
interest expenses (GAAP) to core non-interest expenses (non-GAAP), (10) a reconciliation of non-interest income (GAAP), and (11) a computation of the core efficiency ratio 
(non-GAAP).

22

(in millions of $, unless otherwise indicated)

For the year ended December 31,

2016

2015

2014

2013

2012

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A

Dividends and guarantee fee of preference shares

Premium paid on repurchase/redemption of preference shares(1) . . . . . . . . . . . . . . . . . . . . . . . . . B

Net income to common shareholders

Non-core (gains), losses and expenses

Non-core (gains) losses

C

115.9

(15.7)

(41.9)

58.4

77.7

(16.5)

—

61.2

108.2

(16.5)

(0.1)

91.6

Gain on disposal of a pass-through note investment (formerly a SIV)(2). . . . . . . . . . . . . . . . . . . . .

(0.6)

Net gain on sale of affiliate(3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Additional consideration from previously disposed of entities(4) . . . . . . . . . . . . . . . . . . . . . . . . . . .

Impairment of equity method investment(5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Realized gain on legal settlement(6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Realized gain on private equity investment(7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income tax refund(8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Impairment of and gain on disposal of fixed assets (including software)(9). . . . . . . . . . . . . . . . . . .

Impairment of goodwill and intangible assets(10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Change in unrealized (gains) losses on certain investments(11) . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred tax valuation allowance and tax adjustments(12) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Adjustment to holdback payable for a previous business acquisition(13). . . . . . . . . . . . . . . . . . . . .

Total net gains from discontinued operations(14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total non-core (gains) losses

Non-core expenses

D

Early retirement program, redundancies and other non-core compensation costs(15)

Onerous leases(16)

Tax compliance review costs(17)

Provision in connection with ongoing tax compliance review(18)

Business acquisition costs(19)

Restructuring charges and related professional service fees(20)

Investigation of an international stock exchange listing costs(21)

Total expenses from discontinued operations(14)

Cost of 2010 legacy option plan vesting and related payroll taxes(22)

Total non-core expenses

Total non-core (gains), losses and expenses

Core net income

Core net income attributable to common shareholders(1)

Average shareholders' equity

Less: average preference shareholders' equity

Average common equity

Less: average goodwill and intangible assets

E

F=D+E

G=A+F

H=C-B+F

I

Average tangible common equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . J

62.6

(17.0)

(2.8)

42.8

—

(0.4)

(0.8)

3.8

(13.1)

—

—

—

—

15.6

—

—

—

5.1

8.9

—

—

—

—

—

—

—

—

8.9

14.0

76.6

59.6

26.5

(18.0)

(1.0)

7.5

—

(4.2)

—

—

—

—

—

14.5

18.6

(0.9)

5.0

—

(8.0)

25.0

2.2

0.8

—

—

—

—

—

0.4

—

3.4

28.4

54.9

36.9

821.1

874.7

—

—

—

—

—

—

—

5.1

—

0.7

—

—

—

5.8

8.2

—

3.8

4.8

1.0

2.5

10.1

—

—

30.4

36.2

113.9

97.4

791.8

(8.7)

—

(0.3)

—

—

(1.1)

(1.0)

2.0

—

(9.9)

—

1.2

—

(17.8)

2.7

—

10.2

—

3.1

—

—

—

—

16.0

(1.8)

106.4

89.9

849.4

—

—

—

—

—

—

—

—

—

—

0.9

—

0.3

1.8

—

1.6

0.7

3.2

6.3

—

—

8.8

22.4

22.7

138.6

123.0

826.0

(168.8)

(182.9)

(183.4)

(189.3)

(199.6)

657.2

(58.6)

598.6

608.9

(54.8)

554.1

666.0

(42.1)

623.9

631.8

(20.0)

611.8

675.1

(42.0)

633.1

Return on equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C/I

8.9 %

10.1 %

13.7 %

Core return on average tangible common equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H/J

20.5 %

17.6 %

14.4 %

6.8 %

9.7 %

1.1 %

5.8 %

23

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(in millions of $, unless otherwise indicated)

Core earnings per common share fully diluted

For the year ended December 31,

2016

2015

2014

2013

2012

Adjusted weighted average number of diluted common shares (in thousands)(23). . . . . . . . K

Earnings per common share fully diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C/K

Non-core items per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(F-B)/K

Core earnings per common share fully diluted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

49.6

1.18

1.30

2.48

50.0

1.23

0.72

1.95

55.6

1.65

(0.04)

1.61

55.4

0.77

0.31

1.08

55.6

0.14

0.52

0.66

Core return on average tangible assets

Total average assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . L

10,842.6

9,967.5

9,268.9

9,016.5

8,658.8

Less: average goodwill and intangible assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(58.6)

(54.8)

(42.1)

(20.0)

(42.0)

Average tangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . M

10,784.0

9,912.7

9,226.8

8,996.5

8,616.8

Return on average assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A/L

Core return on average tangible assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G/M

1.1 %

1.3 %

0.8 %

1.1 %

1.2 %

1.2 %

0.7 %

0.9 %

0.3 %

0.6 %

Tangible equity to tangible assets

Shareholders' equity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Less: goodwill and intangible assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tangible total equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . N

Less: preference shareholders' equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tangible common equity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . O

710.7

(61.9)

648.8

—

648.8

750.4

(51.1)

699.3

(182.9)

516.4

849.4

(57.9)

791.5

(183.0)

608.5

802.6

(19.1)

783.5

(183.6)

599.9

857.2

(22.3)

834.9

(195.6)

639.3

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11,103.5

10,275.6

9,858.4

8,870.8

8,833.0

Less: goodwill and intangible assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(61.9)

(51.1)

(57.9)

(19.1)

(22.3)

Tangible assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P

11,041.6

10,224.5

9,800.5

8,851.7

8,810.7

Tangible common equity to tangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . O/P

Tangible total equity to tangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . N/P

5.9 %

5.9 %

5.1 %

6.8 %

6.2 %

8.1 %

6.8 %

8.9 %

7.3 %

9.5 %

Efficiency ratio

Non-interest expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Less: Amortization of intangibles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-interest expenses before amortization of intangibles . . . . . . . . . . . . . . . . . . . . . . . . . . Q

Non-interest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net interest income before provision for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net revenue before provision for credit losses and other gains/losses . . . . . . . . . . . . . . . . R

285.9

(4.5)

281.4

147.5

258.5

406.0

285.2

(4.4)

280.8

140.2

239.3

379.5

273.0

(4.3)

268.7

134.8

238.5

373.3

262.6

(3.4)

259.2

126.0

223.8

349.8

274.9

(5.0)

269.9

128.5

211.7

340.2

Efficiency ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Q/R

69.3 %

74.0 %

72.0 %

74.1 %

79.3 %

Core efficiency ratio

Non-interest expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Less: non-core expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(E)

Less: amortization of intangibles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Core non-interest expenses before amortization of intangibles . . . . . . . . . . . . . . . . . . . . . . S

Core revenue before other gains and losses and provision for credit losses. . . . . . . . . . . . T

285.9

(22.4)

(4.5)

259.0

406.0

285.2

(30.4)

(4.4)

250.4

379.5

273.0

(16.0)

(4.3)

252.7

373.3

262.6

274.9

(8.9)

(3.4)

250.3

349.8

(3.4)

(5.0)

266.5

340.2

Core efficiency ratio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S/T

63.8 %

66.0 %

67.7 %

71.6 %

78.4 %

______________________________

(1)  Premium paid on the preference share buy-backs and redemption are removed from core net income available to common shareholders as management views these 

premium amounts as non-core.

(2)  Reflects a gain realized on a liquidation settlement from the Avenir pass-through note, our last remaining structured investment, in 2014. As the Bank no longer holds 
structured investment products, management determined the gains represented by these liquidation settlements to be non-core. In 2016, the Bank received a further 
distribution on this liquidation settlement. 

(3) 

(4) 

(5) 

In 2013, reflected the sale of our 30% interest in Freisenbruch-Meyer Insurance Ltd., a Bermuda-based insurance company; in 2012, reflected the sale of our 27.8% 
interest in Island Heritage Holdings Ltd., a Cayman-based insurance company. The Bank does not sell affiliates or equity method investments unless a specific 
circumstance warrants the sale since acquiring and disposing of businesses is not part of management's core business. Accordingly, management considers the gains 
resulting from these sales to be non-core.

In 2014 and 2013, reflected the relevant portion of proceeds from the sale of our interest in Island Heritage Holdings Ltd. effected in 2012. As is detailed above, due to the 
nature of the underlying sale, management considers the additional earn-out proceeds realized from this sale to be non-core.

In 2013, reflected an impairment loss on the adjustment of the carrying value of our investment in Philips Holdings, an equity method investment, to its fair value. While 
the Bank adjusts the carrying value of equity method investments on a quarterly basis, impairment losses such as this result from market or underlying business specific 
reasons which are outside of management's control. As a result, management considers this impairment loss to be non-core.

24

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(6)  Reflected a legal settlement from a class action lawsuit to which we were a party relating to a previously disposed-of investment reached by us in the second quarter of 
2013. This lawsuit was not in the normal course of business for the Bank, and has no impact on the ongoing operations as the underlying investment had been disposed 
of. Therefore, management considers gains resulting from it to be non-core.

(7)  Reflected a realized gain on the disposal of one of our investments in a private equity holding in the second quarter of 2014. This disposal was very opportunistic in nature 

as it represented a tender offer for a previously impaired private equity holding. This realization of a sale upon receipt of an opportunistic tender such as this is not in the 
normal course of business, and therefore management considers gains from it to be non-core.

(8) 

(9) 

In 2014, reflected a tax refund granted by the Guernsey tax authorities relating to the ability to claim accelerated tax allowances on a new IT system that was implemented 
in 2013. While the Bank considers the costs associated with the implementation of the new IT system to be core to our operations, the benefit realized through the 
accelerated tax allowances was not the intended consequence. Therefore management considers the resulting gain to be non-core.

In 2015, reflected impairment write-downs on the core banking system in the UK related to the orderly wind-down of the deposit taking and investment management 
businesses. In 2014, represented write-downs on certain Bermuda properties, which were being utilized for rental income, adjusting the recorded value to the market 
value. In 2012, represented write-downs on certain properties, mostly in Bermuda, adjusting the recorded value to the market value resulting from the downturn of the 
Bermuda real estate values. Also in 2012 was a $8.0 million write-down resulting from the reclassification of certain properties in Bermuda from being used in our own 
operations to held-for-sale. These gains or losses were each individually a result of either decisions made which are not part of the core business strategy, such as the 
impairment write-down in the UK in 2015, or a result of isolated decisions made not in the normal course of business. Therefore management considers these gains and 
losses to be non-core.

(10) 

In 2012, reflected the full impairment of goodwill and intangible assets attributable to the United Kingdom and The Bahamas. These losses were a result of a continuous 
period of losses in these subsidiaries which resulted in the estimated future profitability to be unable to sustain the valuations of goodwill and customer intangibles. These 
were decisions and assessments made not in the normal course of business, and therefore management considers these impairment losses to be non-core.

(11)  These gains and losses were a result of the price movements of certain securities which were previously classified as AFS for our operations in Guernsey and the United 

Kingdom but should have been classified as trading securities in the previously published financial statements since 2011, which have been subsequently revised. This 
classification introduced unintended asymmetry between core accounting performance measures of the Bank and economic/risk performance of the Bank, and led 
management to the decision to prospectively dispose of the securities. Management considers this to be an exceptional circumstance, and accordingly has classified 
these as non-core items.

(12) 

(13) 

(14) 

(15) 

(16) 

(17) 

(18) 

(19) 

(20) 

(21) 

In 2012, reflected management's estimate of taxable income attributable to our UK operations and their ability to utilize deferred tax assets resulting in the recognition of a 
deferred tax valuation allowance and a tax adjustment related to the prior year. This deferred tax write-off is associated with the goodwill and identifiable intangible 
impairment discussed above. Accordingly this impairment loss was as well made outside of the normal course of business, and therefore management considers this 
impairment loss to be non-core items.

In 2016, reflected an adjustment to the holdback payable for the acquisition of Legis due to continued strong revenue from legacy clients. In 2014, reflected an adjustment 
to the initial estimated holdback payable for the acquisition of Legis due to the change in payment probabilities as estimates were updated for actual results. While 
management considers the integrated operations of acquired entities to be core to our business operations, due to the limited and isolated nature of acquisitions, 
management does not consider the costs associated with these acquisitions to a part of the normal course of business. Therefore management considers costs 
associated with acquisitions, including these contractual adjustments to the holdback payable amount, to be non-core.

In 2012, reflected net income attributable to our Barbados operations that was classified as discontinued operations in 2012. This resulted from the sale of our wholly 
owned subsidiary, which is not considered part of the continued operations of the Bank. Therefore management considers the net income reflected from this discontinued 
operation to be non-core.

In 2012 and partially in 2013, reflected the cost of an early retirement program offered to reduce staff costs. This program has not been offered since. In 2013, additional 
expenses reflected payments to Treasury and Operations staff whose roles were made redundant as a result of the implementation of a new core banking software. In 
2014, a strategic cost program led to a review of work being done in several non-management roles in Guernsey resulted in these roles being made redundant, and 
therefore costs as shown reflect payments to these non-management staff whose roles were affected. In 2015, predominantly reflected the cost of negotiated packages 
for three executives who stepped down from their positions during the year. In 2016, reflected payments to non-executive management staff whose roles were made 
redundant resulting from a span of control review. Management does not consider the costs associated with these projects to be core to the strategy of the business.

In 2012, reflected the amount by which the net present value of the Bank's lease obligations exceeded the expected rent receipts which resulted in the recognition of an 
onerous lease charge. This charge was a result of a specific lease and is therefore an isolated expense which management does not consider as part of the normal 
course of business. Therefore, management considers this amount to be non-core.

In each of the periods reflected costs associated with a review and account remediation exercise to determine the US tax compliance status of US person account holders 
linked to the publically announced so-called John Doe Summonses in November 2013 issued by the USAO to six US financial institutions with which the Bank had 
correspondent banking relationships. These expenses are a result of exceptional circumstances which arose outside of the normal course of business.

In 2015 and 2016, reflected a provision associated with the aforementioned review and account remediation exercise referenced in the above footnote. Although the Bank 
is unable to determine the amount of financial consequences, fine and/or penalties resulting from this tax compliance review, this reflects a provision which management 
believes to be appropriate. These expenses are a result of exceptional circumstances which arose outside of the normal course of business.

In 2015 and 2016, reflected contract negotiation, due diligence and IT implementation costs relating to the acquisition of the Bermuda Trust Company Limited and the 
private banking investment management of operations of HSBC Bank Bermuda Limited; in 2014, reflected legal, due diligence and costs for temporary staff assisting with 
integration relating to the acquisitions of Legis and of select deposits and loans from HSBC Bank Cayman Limited. As above, due to the limited nature of acquisitions, 
management does not consider the costs associated with these acquisitions to a part of normal course of business. Therefore, management considers costs associated 
with acquisitions, specifically including the costs associated with negotiation and integration of operations, to be non-core.

In 2015 and 2016, reflected costs associated with the orderly wind-down of the deposit taking, investment management and custody businesses of Butterfield Bank (UK) 
Limited which included staff redundancy expenses and professional fees. These expenses are a result of exceptional circumstances which arose outside of the normal 
course of business.

In 2015, reflected professional and legal fees related to the investigation of an international stock exchange listing for the Bank's common shares. This investigation was 
undertaken in an effort to provide a means for liquidity for the Bank's shareholders, and was therefore not in the normal course of business. Accordingly, management 
considers the expenses associated with this investigation to be non-core.

(22) 

In 2016, reflected the expense for the vesting of the outstanding 2010 Performance Options resulting from the IPO which led to a $8.5 million salaries and other employee 
benefits expense, and a related payroll tax expense of $0.3 million. Management does not consider these expenses to be core to the strategy of the business. 

(23)  Figures reflect the reverse share split that the Bank effected on September 6, 2016. 

25

RISK FACTORS

The material risks and uncertainties that management believes affect us are described below. Any of the following risks, as well as risks that we do not know or 

currently deem immaterial, could have a material adverse effect on our business, financial condition or results of operations. Further, the risk factors below include cautionary 
statements identifying important factors that could cause actual results to differ materially from those expressed in any forward-looking statements made by us or on our behalf. 
See "Cautionary Note Regarding Forward-Looking Statements."

Risks Relating to Financial Conditions, Market Environment and General Economic Trends

Adverse economic and market conditions, in particular in Bermuda and the Cayman Islands, have in the past resulted in and could in the future result in lower 
revenue, lower asset quality, increased provisions and lower earnings.

Our financial performance generally, and in particular the ability of our borrowers to pay interest on and repay principal on outstanding loans and the value for the 

collateral securing those loans, as well as demand for loans and other products and services we offer and whose success we rely on to drive our future growth, is highly 
dependent upon the business environment in the markets in which we operate. Unlike larger banks that are more diversified, we provide banking and wealth management 
services mainly to customers in Bermuda and the Cayman Islands. A downturn in the markets in which we operate, in particular in Bermuda or the Cayman Islands, can have a 
profound impact on our business performance. Some elements of the business environment that affect our financial performance include short-term and long-term interest rates, 
any downgrade in sovereign credit ratings (such as the recent downgrade in Bermuda's sovereign rating), the prevailing yield curve, inflation and price levels, monetary policy, 
regulatory changes or changes in enforcement thereof, unemployment, investor or business confidence, natural or man-made disasters, the strength of the local economy in the 
markets in which we operate or a combination of these or other factors. Unfavorable market conditions can result in a deterioration in the credit quality of our borrowers and the 
demand for our products and services, an increase in the number of loan delinquencies, defaults and charge-offs, additional provisions for loan losses, decreases in asset 
values, deterioration in investment performance and an overall material adverse effect on the quality of our loan portfolio.

Unlike geographically more diversified banks, our business is concentrated primarily in Bermuda and the Cayman Islands, and we may be more affected by a 
downturn in these markets than more diversified competitors.

Our banking operations are concentrated in Bermuda and the Cayman Islands, and serve local customers in these markets. In the year ended December 31, 2016, 
57% of our total net revenue before provision for credit losses and other gains/losses was derived from our Bermuda segment and 30% of our total net revenue was derived 
from the Cayman Islands segment. In addition, in the year ended December 31, 2016, approximately $2 billion, or 59%, of our loans originated in Bermuda and approximately 
$1 billion, or 20%, of our loans originated in the Cayman Islands. Accordingly, a downturn in these markets may have a profound effect on our banking business. Because 
Bermuda and the Cayman Islands do not have well-diversified economies, a downturn in their key industries could affect their economies as a whole and have an adverse effect 
on our business, financial condition or results of operations. In addition, we have sought to expand our existing trust business line, including through recent acquisitions. Any 
reduction in demand for trust services in our Bermuda and Cayman Islands segments, due to perceived reputational risks, increasing regulatory scrutiny over activities in these 
jurisdictions or otherwise, may adversely impact our business and results of operations, including the ongoing success of any of our acquired trust business.

In particular, Bermuda and the Cayman Islands are international business centers in part due to their favorable tax treatment of entities and their political and economic 

stability. Bermuda is among the largest reinsurance markets, and the Cayman Islands is a leader in fund domiciliation for global asset managers, with 10,586 regulated mutual 
funds as of December 31, 2016 according to CIMA. These industries are key contributors to the Bermuda and the Cayman Islands economies. As a result, a downturn in these 
sectors or a shift of business away from Bermuda or the Cayman Islands could result in job losses and harm the economies in these markets. Many of our commercial 
customers are reinsurance or regulated fund service providers. Accordingly, any downturn or further concentration in the reinsurance market could adversely affect our business, 
financial condition and results of operations. See "— Regulatory and Tax-Related Risks — Changes in US tax laws could cause the insurance and reinsurance industry to 
relocate from Bermuda, which could have an adverse effect on our business, financial condition and results of operations".

In addition, changes in legislation and regulation or an attempt by Bermuda to declare independence from the United Kingdom ("UK") or to implement changes in its 
constitution, including its fiscal and monetary policies, could have a negative effect on Bermuda's position as an international business center and Bermuda-based companies 
could move from Bermuda. This could have a significant negative effect on the local economy and in turn negatively affect our business.

Tourism is another major contributor to the economies of both Bermuda and the Cayman Islands. In 2015, travel and tourism contributed 14.2% of GDP in Bermuda 

and 28.9% of GDP in the Cayman Islands. The deterioration of the tourism industry could decrease the value of hotels and other commercial properties, which could adversely 
affect our commercial loan portfolio. A decline in tourism could similarly result in an increase in unemployment, which could affect the ability of our residential borrowers to make 
payments on their loans. Accordingly, a decline in tourism in either Bermuda or the Cayman Islands could have a material adverse effect on our business, financial condition or 
results of operations.

A decline in the residential real estate market, in particular in Bermuda, could increase the risk of loans being impaired and could have an adverse effect on our 
business, financial condition or results of operations.

We are exposed to the risk that our borrowers may not repay their loans according to their contractual terms and that the collateral securing the payment of these loans 
may be insufficient. As of December 31, 2016, approximately 62.1% of our Bermuda loan portfolio, net of allowance for credit losses, was comprised of residential mortgages in 
Bermuda and approximately 67.9% of our loan portfolio in our remaining jurisdictions was comprised of residential mortgages. A decline in the real estate market, in particular in 
Bermuda, would mean that the collateral for our loans would hold less value. As a result, our ability to recover on defaulted loans by selling the underlying real estate would be 
diminished, and we would be more likely to suffer losses on the defaulted loans. Declines in the real estate market could also adversely affect demand for new loans, further 
decreasing the interest revenue generated by our loan portfolio. This may lead to impairment charges on loans and other assets, higher costs and incurred loan-loss provisions. 
In addition, if our estimate for our allowance for credit losses proves to be incorrect and our allowance is inadequate, we will have to increase the allowance accordingly.

These risks may be compounded due to the fact that there is no available economic and statistical data regarding the Bermuda, The Bahamas and the Cayman Islands 

real estate markets. Although reliable and comprehensive economic and statistical data is available for certain real estate markets, such as the Case-Schiller Home Price Index 
in the United States, there is no comparable statistical data or mechanism to value the overall real estate market in Bermuda, The Bahamas or the Cayman Islands. This lack of 
information makes it difficult to assess the market value of real estate in these markets, and requires us to rely on observations of the valuation of our own real estate 
originations in order to assess whether the value of mortgaged real estate has declined.

Any of the above factors could have an adverse effect on our business, financial condition or results of operations.

In addition, following the 2008 financial crisis, the Bermuda economy experienced consecutive years of negative GDP growth. International business activity declined 

from 2009 to 2011, with modest annual growth from 2012 onwards. In 2015, the Bermuda economy's GDP was nominally positive and various local economic measures 
appeared to have stabilized. The impact of the 2008 financial crisis and the resulting decline in international business on employment, population levels and real estate values 

26

was negative for several years, with recent apparent stability observed in terms of economic activity and stabilized real estate values. The Bermuda economy's ability to sustain 
or improve on this recent apparent economic stability is uncertain.

The value of the securities in our investment portfolio may decline in the future.

As of December 31, 2016, we owned $4.4 billion of investment securities consisting primarily of securities issued by the US government and US governmental 

agencies. In 2016, our investment portfolio had an average yield of 1.95%.

The fair value of our investment securities may be adversely affected by market conditions, including changes in interest rates, and the occurrence of any events 

adversely affecting the issuer of particular securities in our investment portfolio. We perform periodic reviews to determine if an other-than-temporary impairment ("OTTI") has 
occurred. Our Asset and Liability Policy Committee reviews the results of impairment analyses and advises whether an OTTI exists. The process for determining whether an 
impairment is other-than-temporary usually requires complex, subjective judgments about the future financial performance of the issuer of the relevant security in order to 
assess the probability of receiving all contractual principal and interest payments on the security.

We did not record any OTTI losses on investments in the years ended December 31, 2016 and 2015. However, in prior periods we have experienced higher OTTI on 
investments, in particular as a result of investments in structured securities. See "— We depend primarily on deposits to fund our liquidity needs; if we are unable to effectively 
manage our liquidity across the jurisdictions in which we operate, our business, financial condition or results of operations could be adversely affected."

We may be required to recognize OTTI in future periods, which could have an adverse effect on our business, financial condition or results of operations.

Fluctuations in interest rates and inflation may negatively impact our net interest margin and our profitability.

Net interest income is a significant component of our revenues and changes in prevailing interest rates may adversely affect our business, including the level of net 
interest income we earn, and for our banking business, the levels of deposits and the demand for loans. The low interest rate environment following the global financial crisis 
has led to changes in savings rates and continues to shift the interest of savers away from low-rate retail bank deposits.

If interest rates increase, our net interest income would narrow if our cost of funding increased without a correlative increase in the interest we earn from loans and 

investments. Because we rely extensively on deposits to fund our operations, our cost of funding would increase if there is an increase in the interest rate we are required to pay 
our customers to retain their deposits. This could occur, for instance, if we are faced with competitive or regulatory pressures to increase rates on deposits. In addition, if the 
interest rates we are required to pay for other sources of funding increases, our cost of funding would increase. Moreover, increases in interest rates may decrease customer 
demand for loans as the higher cost of obtaining credit may deter customers from seeking new loans. Further, higher interest rates might also lead to an increased number of 
delinquent loans and defaults, which would affect the value of our loans.

Changes in interest rates may negatively affect the value of our assets and our ability to realize gains or avoid losses from the sale of those assets, all of which also 
ultimately affect earnings and capital, as well as our regulatory solvency position. A sustained increase in the inflation rate in our principal markets may also have an adverse 
effect on our business, financial condition or results of operations. For example, a sustained increase in the inflation rate may result in an increase in nominal market interest 
rates. A failure to accurately anticipate higher inflation and factor it into our product-pricing assumptions may result in mispricing of our products, which could adversely affect our 
business, financial position or results of operations. On the other hand, recent concerns regarding negative interest rates and the low level of interest rates generally may 
negatively impact our net interest income, which may have an adverse impact on our profitability.

We depend primarily on deposits to fund our liquidity needs; if we are unable to effectively manage our liquidity across the jurisdictions in which we operate, our 
business, financial condition or results of operations could be adversely affected.

We need liquidity to pay our operating expenses, interest on our debt and dividends on our capital stock, and to replace certain maturing liabilities. Without sufficient 

liquidity, we will be forced to curtail our operations and our business will suffer.

Our main source of funding is customer deposits. As of December 31, 2016, we had $10.0 billion in customer deposits (67% USD deposits, 18% USD-pegged 

deposits), with 58% of our deposits derived from our Bermuda segment and 29% of our deposits derived from the Cayman Islands segment, with the balance derived from 
Guernsey and The Bahamas. In addition, we source our funding from shareholders' equity, and to a lesser extent from other sources including the sale of securities to 
institutional counterparties under repurchase agreements and the sale of trading and AFS securities. Our deposit base includes both demand and term liabilities, but the 
significant majority of such deposits are demand deposits or are due within six months. Because we rely primarily on short-term deposits for funding, a sudden or unexpected 
shortage of funds in the banking systems in which we operate may prevent us from obtaining necessary funding without incurring higher costs. Our deposit base includes 
deposits from commercial and institutional clients which may be more sensitive to financial strength rating changes. A significant withdrawal of deposits in either of these 
markets could significantly affect our liquidity and our ability to meet our funding needs.

In addition, as a bank with subsidiaries located outside of Bermuda, access to inter-company funds can be restricted because our regulated banking subsidiaries are 

required to maintain certain liquidity ratios or minimum levels of capital in accordance with the laws of the jurisdictions in which they operate or otherwise. The necessity of 
maintaining these ratios or levels of capital or other liquidity considerations could restrict the ability of these subsidiaries to transfer funds to us, in the form of cash dividends, 
loans or advances. Recently, our subsidiaries' ability to upstream funds from certain jurisdictions has been increasingly restricted due to changes in the business and regulatory 
environments in such jurisdictions.

In the event that our current resources do not satisfy our needs, we may need to seek additional financing. The availability of additional financing will depend on a 

variety of factors, such as market conditions, the general availability of credit, the volume of trading activities, the overall availability of credit to the financial services industry, our 
credit ratings and credit capacity, as well as the possibility that customers or lenders could develop a negative perception of our long- or short-term financial prospects. For 
example, in the course of the global financial crisis, we realized significant losses attributable to write-downs on investments in structured assets made prior to mid-2007 and 
required a significant amount of new capital to ensure sufficient liquidity and restore our capital structure. In 2009, the Government of Bermuda provided assistance to us in 
raising private sector capital by issuing a full and unconditional guarantee to support our $200 million issuance of preference shares. See "Supervision and Regulation — 
Bermuda — Supervision and Monitoring by the BMA". In addition, we raised an additional $550 million of new capital from a group of investors that included The Carlyle Group 
and CIBC and undertook a $130 million rights offering.

Although the Government of Bermuda supported us in 2009, there is no central bank or similar governmental agency in Bermuda from which we may borrow US or 
Bermuda Dollars if we experience liquidity shortages. In addition, a number of the other jurisdictions in which we operate, including the Cayman Islands and Guernsey, do not 
have a central bank either. Accordingly, we may not have a lender of last resort in case of future liquidity shortages. See "— Banks domiciled in Bermuda, including us, are not 
supported by a central bank from which to borrow funds, so if we are unable to maintain sufficient liquidity by continuously attracting deposits and other short-term funding, our 
financial condition, including our capital ratios, funding costs or results of operations could be adversely affected."

27

Banks domiciled in Bermuda, including us, are not supported by a central bank from which to borrow funds, so if we are unable to maintain sufficient liquidity by 
continuously attracting deposits and other short-term funding, our financial condition, including our capital ratios, funding costs or results of operations could be 
adversely affected.

Unlike many other jurisdictions, there is no central bank or similar governmental agency in Bermuda from which we may borrow US or Bermuda Dollars if we 
experience liquidity shortages, which may leave us without a lender of last resort in the event that Bermuda suffers a severe economic downturn at the same time as a liquidity 
shortage. Similarly, there is no central bank in the Cayman Islands or Guernsey to act as a lender of last resort. We may therefore be unable to sufficiently fund our liquidity 
needs. While there is no central bank or similar governmental agency in Bermuda, the Cayman Islands or Guernsey that insures bank deposits, such as the Federal Deposit 
Insurance Corporation in the United States, the Government of Bermuda has implemented a Deposit Insurance Scheme.  See "Supervision and Regulation" and "— The 
Government of Bermuda has implemented a Deposit Insurance Scheme and we will incur additional costs”. Without a central bank from which we could borrow funds, liquidity 
management will be critical to the management of our consolidated balance sheet, and an inability to obtain sufficient liquidity could adversely affect our financial condition.

The Government of Bermuda has implemented a Deposit Insurance Scheme and we will incur additional costs.

Pursuant to the Deposit Insurance Act 2011 and the Deposit Insurance Rules 2016 of Bermuda, a Deposit Insurance Scheme (“DIS”) has come into effect in Bermuda. 

The DIS is administered by the Bermuda Deposit Insurance Corporation. The DIS is designed to protect the deposits of individuals, charities, unincorporated associations, 
partnerships, sole proprietors and small businesses by guaranteeing up to $25,000 of their aggregate Bermuda Dollar deposits in the event of a Bermuda deposit taking 
institution’s failure. The DIS is backed by a Deposit Insurance Fund which is in turn funded from premium contributions that are payable by all banks and credit unions licensed 
by the BMA . As a bank licensed by the BMA, we are required to be a member of the DIS and pay contributions to the Deposit Insurance Fund. Currently, our premium 
contribution is calculated by the Bermuda Deposit Insurance Corporation as 0.25% per annum of the average total amount of our Bermuda Dollar deposits that are covered by 
the DIS guarantee over a rolling three month period, with our initial contribution backdated to July 1, 2016. Each contribution to the Deposit Insurance Fund (including the initial 
contribution) is payable every three months in arrears. The amount of the contribution we are liable to pay may change from time to time as the total level of our insured 
Bermuda Dollar deposits changes; in addition there is no guarantee that the current rate of premium contributions charged by the Bermuda Deposit Insurance Corporation will 
stay the same and not increase or that the Bermuda Deposit Insurance Corporation will not require additional contributions in the event that the Deposit Insurance Fund is 
insufficient to pay compensation due to insured depositors. We may also not be able to recover our contributions to the Deposit Insurance Fund from any failed institution whose 
insured depositors receive payments from the Deposit Insurance Fund. Any contributions we are required to make as part of the DIS (and any associated costs) are a cost to 
our business, and such costs, including any future increases, may have an adverse effect on our business, financial condition or results of operations.

We could be negatively affected if the soundness of other financial institutions and counterparties deteriorates or if such counterparties, including clearing houses, 
are unwilling to do business with us, in particular in respect of US Dollar transactions.

Given the high level of interdependence between financial institutions, we are and will continue to be subject to the risk of actual or perceived deterioration in the 

commercial and financial soundness of other financial services institutions. Within the financial services industry, the default by any one institution could lead to defaults by other 
institutions. Concerns about, or a default by, one institution could lead to significant liquidity problems, losses or defaults by other institutions, because the commercial and 
financial soundness of many financial institutions may be closely related as a result of their credit, trading, clearing or other relationships. Even the perceived lack of 
creditworthiness of, or questions about, a financial institution may lead to market-wide liquidity problems and losses or defaults by us or by other institutions. This risk is 
sometimes referred to as "systemic risk" or "contagion" and may adversely affect financial intermediaries, such as clearing agencies, clearing houses and banks with whom we 
interact on a daily basis. In particular, Bank of New York Mellon ("BNYM") and Wells Fargo act as clearing houses for all our US Dollar transactions. If BNYM's or Wells Fargo's 
ability to act as our clearing houses becomes impaired or BNYM or Wells Fargo cease to act as our clearing houses for any other reason and other financial institutions are not 
willing to provide the services currently provided to us by BNYM and Wells Fargo, we could lose our ability to engage in US Dollar transactions, which could lead to severe 
disruptions in our operations and adversely impact our business, financial condition or results of operations.

Our operations are reliant on effective implementation and use of technology and require us to adapt to new technologies, and a breach, interruption or failure of 
our technology services or the inability to effectively integrate new technologies could have an adverse effect on our business, financial condition or results 
of operations.

We rely heavily on communications and information systems to conduct business in the banking industry. In particular, we rely on technology to provide key 
components of our information system infrastructure, including loan, deposit and general ledger processing, risk management information collection and processing for internal 
control purposes, Internet connections and network access. Any disruption in service of these key components, due to a natural catastrophe, or the termination of any third-party 
software licenses upon which any of these systems is based, could adversely affect our ability to effectively deliver products and services to clients, to detect, assess and 
manage risk and otherwise to conduct operations. See "— We rely on third parties to provide services that are integral to our ordinary course operations, and their failure to 
perform in a satisfactory manner could negatively affect us". Furthermore, any security breach, due to computer viruses, programming or human errors or other events or 
developments, of information systems or data, whether managed by us or third parties, could interrupt our business, harm our reputation or cause a decrease in the number of 
clients using our services. The financial services industry is continually undergoing rapid technological change with frequent introductions of new, technology-driven products 
and services. The effective use of technology increases efficiency and enables financial institutions to better serve customers and to reduce costs. We have continually invested 
in upgrades to our core banking systems in our two largest markets (Bermuda and the Cayman Islands), made upgrades in Guernsey and the UK, and introduced mobile 
banking in Bermuda and the Cayman Islands. However, we face the risk of having to establish and maintain further improved technological capabilities, and our future success 
depends, in part, on an ability to recognize and implement new technologies to address our operational and internal control needs and to meet the demands of our clients. See 
"— Cyber-attacks, distributed denial of service attacks and other cyber-security matters, if successful, could have an adverse effect on our business, financial condition or 
results of operations".

Many of our competitors have substantially greater resources to invest in technological improvements than we do. We may not be able to effectively implement new, 
technology-driven products and services or be successful in marketing these products and services to our customers. In addition, the implementation of technological changes 
and upgrades to maintain current systems and integrate new ones may also cause service interruptions, transaction processing errors and system conversion delays and may 
cause us to fail to comply with applicable laws. Failure to successfully keep pace with technological change affecting the financial services industry and avoid interruptions, 
errors and delays could have an adverse effect on our business, financial condition or results of operations.

We face competition in all aspects of our business, and may not be able to attract and retain wealth management, trust and banking clients at current levels.

We compete, both domestically and internationally, with a broad range of financial institutions. Many of our competitors are larger and have broader ranges of product 

and service offerings, increased access to capital, greater efficiency and pricing power. We face competition from other domestic and foreign lending institutions and from 
numerous other providers of financial services, including the following:

28

•  Non-banking financial institutions.  The ability of these institutions to offer services previously limited to commercial banks has intensified competition. Because non-

banking financial institutions are not subject to the same regulatory restrictions as banks, they can often operate with greater flexibility and lower cost 
structures; and

•  Competitors that have greater financial resources.  Some of our larger competitors, including certain international banks that have a significant presence in our 

market area, may have greater capital and resources, higher lending limits and may offer products, services and technology that we do not. We cannot predict the 
reaction of our customers and other third parties with respect to our financial or commercial strength relative to our competition, including our larger competitors.

In our banking business, we face competition mainly from other local banks, such as Bermuda Commercial Bank and Clarien Bank in Bermuda and from Cayman 

National in the Cayman Islands, as well as from subsidiaries of international banks, RBC in the Cayman Islands and HSBC in Bermuda, whom we view as our most significant 
competitors. In our wealth management business line, we face competition from local competitors as well as much larger financial institutions including financial institutions that 
are not based in the markets in which we operate. Revenues from the trust and wealth management business depend in large part on the level of assets under management, 
and larger international banks may have higher levels of assets under management.

In our trust business line, we face competition primarily from other specialized trust service providers. There are approximately 500 trust companies in the main 
international financial centers, and many of our competitors in this sector offer fund administration and corporate services work alongside private client fiduciary services.

Our ability to successfully attract and retain trust, wealth management and banking clients is dependent upon our ability to compete with competitors' investment 
products, retail products and services, level of investment performance, client services and marketing and distribution capabilities. If we are not successful, our business, 
financial condition or results of operations may be adversely affected.

We may expand our business through acquisitions of, or investments in, other companies or new products and services, but we may not be able to achieve 
regulatory approval for such transactions or be able to achieve the anticipated cost savings, growth opportunities and other benefits anticipated from such 
transactions. 

We completed two acquisitions in 2014: the acquisition of the Legis trust business in Guernsey and the acquisition of parts of HSBC Cayman in the Cayman Islands. 
Additionally, in April 2016, we completed the acquisition of Bermuda Trust Company Limited, and the investment management operations of HSBC Bank Bermuda Limited, as 
well as transactions in connection with a referral agreement with HSBC Bank Bermuda Limited for HSBC Bank Bermuda Limited to refer its existing private banking clients to us. 
Our long-term growth strategy includes identifying and effecting selective acquisitions in our core geographies, but we cannot be sure that we will be able to identify suitable 
acquisition candidates or investment opportunities. Even if we identify suitable targets, we cannot be sure that we will be able to obtain the necessary funding on acceptable 
terms, if at all, to finance any of those potential acquisitions or investments. 

We may also be required to obtain the BMA’s approval prior to any potential acquisition or investment and, depending on the transaction, may require other regulatory 
approval. Regulators consider a number of factors when determining whether to approve a proposed transaction, and we may have difficulty obtaining the necessary regulatory 
approvals, government permits or licenses required for such acquisitions. We may fail to pursue, evaluate or complete strategic and competitively significant business 
opportunities as a result of our inability, or our perceived inability, to obtain any required regulatory approvals in a timely manner or at all. 

Even where we are able to complete an acquisition or an investment, we cannot be sure that such acquired entity, business or asset or such investment will perform in 

line with our assumptions or expectations or otherwise complement our business or strategy.

Furthermore, future acquisitions could divert management's time and focus from operating the existing business, and there are no guarantees that our strategic growth 

initiatives will yield the expected returns. In addition, integrating an acquired company, business or technology is risky and could result in unforeseen operating difficulties and 
expenditures including, among other things:

• 

• 

• 

• 

• 

• 

the incorporation of new technologies into our existing business infrastructure;

the maintenance of standards, controls, procedures and policies throughout the organization (including effective internal controls over financial reporting and 
disclosure controls and procedures);

the consolidation of our corporate or administrative functions;

the coordination of our sales and marketing functions to incorporate the new business or technology;

the potential for liabilities and claims arising out of the acquired businesses;

the maintenance of morale, retention and integration of key employees to support the new business or technology and management of our expansion in 
capacity; and

•  compliance with the regulatory schemes of newly entered jurisdictions.

In addition, a significant portion of the purchase price of companies that we may acquire may be allocated to goodwill and other intangible assets. Intangible assets are 

tested for impairment annually or when there is a triggering event requiring such testing; an intangible asset that is subject to amortization is periodically reviewed for 
impairment. Goodwill is tested for impairment on an annual basis. As of December 31, 2016, we had $61.9 million of goodwill and intangible assets. In the future, if our 
acquisitions do not yield expected returns or there are changes in discount rates, we may be required to take additional charges to our earnings based on the impairment 
assessment process, which could harm our business, financial condition, results of operations and prospects.

We rely on our reputation and the appeal of our brand to our customers. Any damage to our reputation and appeal could harm us and our business prospects.

The success of our strategy relies significantly on our reputation and the reputation of our senior management, and on our customers and key introducers associating 

our brand with meeting customer needs and delivering value to those customers.

As a bank operating offshore, including in Bermuda and the Cayman Islands, we are subject to increasing scrutiny with respect to potential or alleged legal and 

regulatory breaches and unethical behavior and associated reputational risks. Any circumstance that causes real or perceived damage to our brand or reputation, or offshore 
banking or wealth management generally, may negatively affect our relationships with our customers and key introducers, which would have an adverse effect on our business, 
financial conditions or results of operations.

Potential reputational issues include, but are not limited to:

•  breaching or facing allegations of having breached legal and regulatory requirements (including, but not limited to, conduct requirements, money laundering, anti-

terrorism financing requirements, laws against assisting in tax evasion and data protection laws);

•  acting or facing allegations of having acted unethically (including having adopted inappropriate sales and trading practices);

29

• 

• 

failing or facing allegations of having failed to maintain appropriate standards of customer privacy, customer service and record-keeping;

failing to appropriately address potential conflicts of interest;

•  experiencing technology failures that impact customer services and accounts;

• 

failing to properly identify legal, reputational, credit, liquidity and market risks inherent in products offered; and

•  changing the terms of our product offerings and pricing that may result in outcomes for customers that are unfair or perceived to be unfair.

A failure to address the above or any other relevant issues appropriately could make customers unwilling to do business with us, which could have an adverse effect on 

our business, financial condition or results of operations and could damage our relationships with our employees and regulators.

The appraisals and other valuation techniques we use in evaluating and monitoring loans secured by real property may not accurately describe the net value of the 
collateral that we can realize.

In considering whether to make a loan secured by real property, we generally require an appraisal of the property. However, an appraisal is only an estimate of the 

value of the property at the time the appraisal is made, and, as real estate values may change significantly in relatively short periods of time (especially in periods of heightened 
economic uncertainty), this estimate may not accurately describe the net value of the real property collateral after the loan is made. As a result, we may not be able to realize the 
full amount of any remaining indebtedness when we foreclose on and sell the relevant property. In addition, we rely on appraisals and other valuation techniques to establish the 
value of our other-real-estate-owned portfolio ("OREO") and to determine certain loan impairments. If any of these valuations is inaccurate, our consolidated financial statements 
may not reflect the correct value of our OREO, and our allowance for credit losses may not reflect accurate loan impairments. This could have an adverse effect on our 
business, financial condition or results of operations.

The Bank's credit ratings have a direct effect on its competitive position, and declines in the Bank's ratings would increase the cost of borrowing funds and make 
our ability to raise new funds, attract and retain deposits or renew maturing debt more difficult, which may negatively affect long-term and short-term funding.

The Bank's financial strength ratings are an important component of its liquidity profile and competitive position. On an ongoing basis, nationally recognized statistical 
rating organizations ("NRSROs") review the financial performance and condition of banks and may downgrade or change the outlook on a bank's ratings due to, for example: a 
change in a bank's regulatory capital ratios; a change in an NRSRO's determination of the amount of capital cushion required to maintain a particular rating; an increase in the 
perceived risk of a bank's investment portfolio; reduced confidence in management; or other considerations that may or may not be under our control. The Bank has credit 
ratings from Standard & Poor's ("S&P"), Moody's Investor Service ("Moody's") and Fitch Ratings ("Fitch"). Each of the rating agencies reviews its ratings and rating 
methodologies on a recurring basis and may decide on a downgrade at any time. The Bank's ratings as of December 31, 2016 are shown in the table below:

Long-term issuer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Short-term issuer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Subordinated debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Long-term counterparty risk assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Short-term counterparty risk assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fitch

BBB

F2

BB+

Ratings

Moody's

A3

P-2

Baa1

A3

P-2

S&P

BBB

A-2

A downgrade in our credit ratings could adversely affect clients' perception of us and our ability to compete successfully in the marketplace for deposits (or result in the 
withdrawal of deposits). A downgrade in our short-term debt ratings will affect our short-term funding capabilities. The Bank does not currently access debt markets on an active 
basis and has only limited historical subordinated debt which is not expected to be affected by rating changes. As a result, the impact of a one-notch downgrade in credit ratings 
is currently not likely to have a direct impact on funding programs, activities, borrowing capacity or borrowing costs. In addition, there has been no measurable correlation or 
effect on deposit levels during previous downgrades and, as a result, historically, no material impacts on the Bank's operations or results.

Negative changes in the Bank's long-term deposit ratings would also likely increase the cost of raising long-term funding in the capital markets or of borrowing funds. 
Even where we can access the capital markets, negative changes in our ratings could affect our share price and make any equity offerings more difficult and dilutive to current 
shareholders, further driving down the Bank's share price. Our ability to replace maturing or existing debt may be more difficult and expensive. In addition, our lenders and 
counterparties in derivative transactions are sensitive to the risk of a ratings downgrade.

On June 7, 2016, Moody's downgraded our then-existing government-backed preferred stock rating from A1 (hyb) to A2 (hyb), and our long-term and short-term 

counterparty risk rating from A2 to A3 and Prime-1 to Prime-2, respectively. Moody's stated that the downgrade of our government-backed preferred stock rating was the result 
of the downgrade of the government bond rating of the Government of Bermuda, the guarantor of our preferred shares. Our counterparty risk assessments were also 
downgraded as a result of the Government of Bermuda's weaker creditworthiness. While to date the impact of these downgrades has not materially affected our ability to meet 
future cash or debt needs, the exact effect of these downgrades on our funding capabilities in the future cannot be determined with certainty, as downgrades in other ratings, as 
described above, could materially impact our funding ability and costs.

Management cannot predict what actions rating agencies may take, or what actions we may take in response to the actions of rating agencies that could adversely 

affect our business. As with other companies in the financial services industry, our ratings could be downgraded at any time and without any notice by any NRSRO, which could 
adversely affect our business, financial conditions or results of operations.

We could fail to attract, retain or motivate highly skilled and qualified personnel, including our senior management, other key employees or members of the Board, 
which could adversely affect our business.

Our ability to implement our strategic plan and our future success depends on our ability to continue to attract, retain and motivate highly skilled and qualified 

personnel, including our senior management and other key employees and directors, competitively with our peers. The marketplace for skilled personnel is becoming more 
competitive, which means the cost of hiring, incentivizing and retaining skilled personnel may continue to increase. The failure to attract or retain, including as a result of an 
untimely death or illness of key personnel, or replace a sufficient number of appropriately skilled and key personnel could place us at a significant competitive disadvantage and 
prevent us from successfully implementing our strategy, which could impair our ability to implement our strategic plan successfully, achieve our performance targets and 
otherwise have an adverse effect on our business, financial condition or results of operations.

30

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We may also be unable to attract and retain staff due to our locations. Many of our employees are employed in Bermuda and the Cayman Islands, which are small 

markets. To the extent we have needs for employees in these locations, this may be an impediment to attracting and retaining experienced personnel. Further, immigration laws 
in small markets may impose limitations on attracting experienced personnel.

In addition, governmental scrutiny with respect to matters relating to compensation and other business practices in the financial services industry has increased 
dramatically in the past several years and has resulted in more aggressive and intense regulatory supervision in certain markets in which we operate. Future legislation or 
regulation or government views on compensation may result in us altering compensation practices in ways that could adversely affect our ability to attract and retain talented 
employees.

We rely on third parties to provide services that are integral to our ordinary course operations, and their failure to perform in a satisfactory manner could negatively 
affect us.

We rely on third parties to provide services that are integral to our ordinary course operations, including providers of information technology, administrative or 

investment advisory services. For example, we have a contract with Alumina pursuant to which it provides investment advisory services to us and a contract with Hewlett 
Packard ("HP") to supply technology infrastructure and application development management, information security and technical support for our locations in Bermuda and the 
Cayman Islands. We rely on Alumina to provide investment advisory services in respect of our US treasury and agency portfolio and to provide investment advice. Poor 
performance on the part of providers of investment advisory services could adversely affect our financial performance. A material breach of customer data, including by HP, may 
negatively impact our business reputation and cause a loss of customer business; result in increased expense to contain the event and/or require that we provide credit 
monitoring services for affected customers; result in regulatory fines and sanctions; and/or may result in litigation. We rely on our outsourced service providers to implement and 
maintain prudent cyber security controls. We have procedures in place to assess a vendor's cyber security controls prior to establishing a contractual relationship and to 
periodically review assessments of those control systems; however, these procedures are not infallible and a vendor's system can be breached despite the procedures 
we employ.

In addition, BNYM and Wells Fargo act as clearing houses for all our US Dollar transactions and, if our relationships with BNYM and Wells Fargo are terminated, we 

could lose our ability to engage in US Dollar transactions. For more information see "— We could be negatively affected if the soundness of other financial institutions and 
counterparties deteriorates or if such counterparties, including clearing houses, are unwilling to do business with us, in particular in respect of US Dollar transactions."

We may be alleged to have infringed upon intellectual property rights owned by others or may be unable to protect our own intellectual property.

Competitors or other third parties may allege that we, or consultants or other third parties retained or indemnified by us, infringe on their intellectual property rights. 

Even in instances where we believe that claims and allegations of intellectual property infringement against us are without merit, defending against such claims is time 
consuming and expensive and could result in the diversion of time and attention of our management and employees. In addition, although in some cases a third party may have 
agreed to indemnify us for such costs, such indemnifying party may refuse, or be unable, to uphold its contractual obligations.

Moreover, we rely on a variety of measures to protect our intellectual property and proprietary information, including copyrights, trademarks, and controls on access 

and distribution. These measures may not prevent misappropriation or infringement of our intellectual property or proprietary information and a resulting loss of competitive 
advantage. In any event, we may be required to litigate to protect our intellectual property and proprietary information from misappropriation or infringement by others, which is 
expensive and could cause a diversion of resources and may not be successful.

Our insurance coverage may not be adequate to cover all possible losses that we could suffer, and our insurance costs could increase in the future.

Our insurance policies do not cover all types of potential losses and liabilities and are subject to limits and excesses. There can be no assurance that our insurance will 

be sufficient to cover the full extent of all losses or liabilities for which we are ultimately responsible, which could result in losses being incurred by the Bank. Additionally, we 
cannot guarantee that we will be able to renew our current insurance policies on favorable terms, or at all.

Cyber-attacks, distributed denial of service attacks and other cyber-security matters, if successful, could have an adverse effect on our business, financial 
condition or results of operations.

We are under continuous threat of loss due to cyber-attacks, especially as we continue to expand customer capabilities to utilize the internet and other remote 
channels to transact business. Two of the most significant cyber-attack risks that we face are e-fraud and loss of sensitive customer data. Loss from e-fraud occurs when cyber-
criminals extract funds directly from customers' or our accounts using fraudulent schemes that may include internet-based funds transfers. Such attacks are infrequent, but 
could present significant reputational, legal and regulatory costs to us if successful.

We also face risks related to cyber-attacks and other security breaches in connection with credit card transactions that typically involve the transmission of sensitive 

information regarding our customers through various third parties, including merchant acquiring banks, payment processors, payment card networks (e.g., Visa or Mastercard), 
our processors, and BNYM and Wells Fargo as clearing banks. Some of these parties have in the past been the target of security breaches and cyber-attacks, and because the 
transactions involve third parties and environments such as the point of sale that we do not control or secure, future security breaches or cyber-attacks affecting any of these 
third parties could impact us through no fault of our own, and in some cases we may have exposure and suffer losses for breaches or attacks relating to them. We also rely on 
numerous other third-party service providers to conduct other aspects of our business operations and face similar risks relating to them.

Recently, there has been a series of distributed denial of service attacks on financial services companies. Distributed denial of service attacks are designed to saturate 

the targeted online network with excessive amounts of network traffic, resulting in slow response times, or in some cases, causing the site to be temporarily unavailable. 
Generally, these attacks are conducted to interrupt or suspend a company's access to internet service. The attacks can adversely affect the performance of a company's 
website and in some instances prevent customers from accessing a company's website. Potential cyber threats that include hacking and other attempts to breach information 
technology security controls are rapidly evolving and we may not be able to anticipate or prevent all such attacks. In the event that a cyber-attack is successful, our business, 
financial condition or results of operations may be adversely affected.

In addition, in April 2016, the Society for Worldwide Interbank Financial Telecommunication ("SWIFT") announced that one of its member banks was a target of a 

cyber-attack in February 2016. In May 2016, SWIFT announced that a second bank was the target of a cyber-attack in May 2016. The SWIFT platform is used by more than 
10,000 financial institutions around the world, including us, to effect fund transfers. A cyber-attack on the SWIFT network can result in theft of funds and other adverse 
consequences, and our business, financial condition or results of operations may be adversely affected in the event that such a cyber-attack is successful.

Severe weather, natural disasters and other external events could disrupt our businesses and adversely affect our financial condition or results of operations.

Our business is concentrated primarily in Bermuda and the Cayman Islands and is therefore subject to the risks associated with severe tropical storms, hurricanes and 

tornadoes, including downed telephone lines, flooded facilities, power outages, fuel shortages, damaged or destroyed property and equipment, and work interruptions. Such 

31

severe weather conditions and natural disasters may negatively impact us and our clients and their ability to meet their financial obligations to us, including the repayment of 
loans. Such events may also result in an impairment of the value of property or other collateral used to secure the loans that we extend.

In addition, we cannot predict whether we will continue to be able to obtain insurance for hazard-related damages to our premises or, if obtainable and carried, 
whether this insurance will be adequate to cover our losses. Moreover, we expect any insurance of this nature to be subject to substantial deductibles and to provide for 
premium adjustments based on claims, and we do not carry insurance against all types of losses. For all these reasons, any future hazard-related costs and work interruptions 
could have an adverse effect on our business, financial condition or results of operations.

In addition, we are exposed to risks arising out of geopolitical events, such as trade barriers, exchange controls and other measures taken by sovereign governments, 
including by the US, that can hinder economic or financial activity levels. Furthermore, unfavorable political, military or diplomatic events, armed conflict, pandemics and terrorist 
acts and threats, and the responses to them by governments, could also negatively affect economic activity and have an adverse effect upon our business, financial condition or 
results of operations.

Our controls and procedures may fail or be circumvented, which could have an adverse impact on our business, financial condition or results of operations.

We face the risk that the design of our controls and procedures that govern operations, financial reporting and compliance across jurisdictions, including those to 

mitigate the risk of human error or fraud by employees or outsiders, or to monitor financial reporting, may be inadequate, circumvented or exposed to variations in compliance at 
the local level, thereby causing inaccuracies in data and information or delays in the detection of errors. At present, we do not have a uniform core banking platform in place 
across the jurisdictions in which we operate and, therefore, we need to use manual processes to compile certain financial information from certain subsidiaries. Moreover, in the 
past, our information technology capabilities in Bermuda and other jurisdictions have experienced difficulties with certain identified weaknesses, including internal control 
deficiencies in our facilities and operations (including wire transfer and foreign exchange and interest rate calculation functions). To address these weaknesses we resorted to 
using manual processing, data spreadsheets or a combination thereof. Use of such manual procedures and data spreadsheets presents financial reporting and operational risks 
and increases the importance of staff compliance with internal operating and security procedures. In addition, we may incur operational losses due to non-compliance by our 
staff with internal operating and control procedures and arising from human error. Any failure or circumvention of our controls and procedures or failure to comply with any 
current or future regulations related to controls and procedures could have an adverse effect on our business, financial condition or results of operations.

Our risk management framework, systems and process, and related guidelines and policies, may prove inadequate to manage our risks, and any failure to properly 
assess or manage such risks could harm us.

Our approach to risk management requires senior management to make complex judgments, including decisions (based on assumptions about economic factors) 

about the level and types of risk that we are willing to accept in order to achieve our business objectives. These also include the maximum level of risks we can assume before 
breaching constraints determined by regulatory capital and liquidity needs and our regulatory and legal obligations including, among others, from a conduct and prudential 
perspective. Given these complexities, and the dynamic environment in which we operate, the decisions made by senior management may not be appropriate or yield the 
results expected. In addition, senior management may be unable to recognize emerging risks for us quickly enough to take appropriate action in a timely manner.

We depend on the accuracy and completeness of information about clients and counterparties.

In deciding whether to extend credit or enter into other transactions with clients and counterparties, we rely on information furnished by or on behalf of clients and 

counterparties, including financial statements and other financial information. We also may rely on representations of clients and counterparties as to the accuracy and 
completeness of that information and, with respect to financial statements, on reports of independent auditors. Such information could turn out to be inaccurate, including as a 
result of fraud or misrepresentation on behalf of our clients, counterparties or other third parties, which would increase our credit risk and expose us to possible write-downs 
and losses.

We cannot be certain that our underwriting and operational controls will prevent or detect such fraud or that we will not experience fraud losses or incur costs or other 
losses related to such fraud. Our clients and counterparties may also experience fraud in their businesses which could adversely affect their ability to repay their loans or make 
use of our services.

During the periods reported in this annual report, we have not experienced any material losses, or had to write down collateral, as a result of fraud or 

misrepresentation, but we cannot be certain that the Bank will not experience any such losses or have to write down any such collateral in the future.

Volatility levels and fluctuations in foreign currency exchange rates may affect our business, financial position and results of operations.

We are exposed to foreign currency risk as a result of our holdings of foreign currency denominated assets and liabilities, investment in foreign subsidiaries, and future 

foreign currency denominated revenue and expense. Fluctuations in exchange rates may raise the potential for losses resulting from foreign-currency trading positions, where 
aggregate obligations to purchase and sell a foreign currency do not offset each other or offset each other in different time periods. In addition, the recent Brexit vote has 
introduced volatility for the Pound Sterling which may continue in the future. Such volatility may adversely affect our operations that employ the Pound Sterling as the functional 
currency and materially affect our results of operations. In addition, the outcome of the US presidential election has caused significant volatility for the US dollar, which may 
continue in the future. Such volatility may have negative impacts on our business, financial position and results of operations. 

We also provide foreign exchange services to our clients, including trading on behalf of clients in all major currencies and providing hedging solutions to manage 

foreign exchange risk. Foreign currency volatility influences the level of client activity. Changes in client activity may result in reduced foreign exchange trading income.

In addition, as a result of an order issued under the Bermuda Monetary Authority Act 1969, since 1981, one Bermuda Dollar is equivalent to one US Dollar. However, 
we cannot make assurances that this parity will continue. In the event that the Government of Bermuda, pursuant to the Bermuda Monetary Authority Act 1969, issues an order 
that materially affects the Bermuda Dollar Parity Order 1981, the value of our common shares could be adversely affected. Moreover, our US Dollar deposits are used to fund 
mortgages in Bermuda Dollars. As the Bermuda Dollar is pegged to the US Dollar at a one-to-one ratio, we do not engage in hedging activities to counteract this currency risk. If 
the Bermuda Dollar ceased to be pegged to the US Dollar at this ratio, however, we could be exposed to significant currency risks.

Changes in accounting policies and practices, as may be adopted by applicable regulatory agencies or other authoritative bodies, could materially impact our 
financial statements.

Our accounting policies and methods are fundamental to how we record and report our financial condition and results of operations. From time to time, applicable 
regulatory agencies and other authoritative bodies change the financial accounting and reporting standards that govern the preparation of our financial statements. These 
changes can be difficult to predict and can materially impact how we record and report our financial condition and results of operations.

32

We are subject to certain litigation, and our expenses related to this litigation could have an adverse effect on our business, financial condition or results 
of operations.

We are, from time to time, involved in various legal proceedings arising from our normal business activities. These claims and legal actions, including supervisory 

actions by our regulators, could involve large monetary claims and significant defense costs. The outcome of these cases is uncertain. Substantial legal liability or significant 
regulatory action against us could have material financial effects or cause significant reputational harm to us, which in turn could seriously harm our business, financial condition, 
results of operations and prospects. We may be exposed to substantial uninsured liabilities, which could materially affect our results of operations and financial condition.

As previously publicly announced, in November 2013, the USAO applied for and secured the issuance of so-called John Doe Summonses to six US financial 
institutions with which the Bank had correspondent bank relationships. The purpose of these Summonses was to identify US persons who may have been using our banking, 
trust, or other services to evade their own tax obligations in the United States. Although the Bank has been cooperating with the US authorities in their ongoing investigation, we 
are unable at this point to predict the timing or outcome of the investigation and it is possible that the ultimate resolution of this matter may be material to our financial results. 
Although we are unable to determine the amount of financial consequences, fines and/or penalties resulting from this tax compliance review, we have recorded as of 
December 31, 2016, a provision of $5.5 million (December 31, 2015: $4.8 million). As the investigation remains ongoing at this time, the timing and terms of the final resolution, 
including any fines or penalties, remain uncertain and the financial impact to the Bank could exceed the amount of the provision. In this regard, we note that the US authorities 
have not approved or commented on the adequacy or reasonableness of the provision.

33

Regulatory and Tax-Related Risks

We operate in a complex and changing regulatory environment and our legal and regulatory changes could have a negative impact on our business, financial 
condition or results of operations.

Our business is subject to ongoing changes in laws, regulations, policies, voluntary codes of practice and interpretations in the markets in which we operate. We 

currently face an increasingly extensive and complex stricter set of laws, regulations and standards as a result of the concerns enveloping the global financial sector. We are 
exposed to potential changes in governmental or regulatory policies, price controls, capital controls, exchange controls, other restrictive actions, unfavorable political and 
diplomatic developments and changes in legislation.

Some areas of potential regulatory change involve multiple jurisdictions seeking to adopt a coordinated approach. This may result in conflicts with specific requirements 

of the jurisdictions in which we operate and, in addition, such changes may be inconsistently introduced across jurisdictions.

Changes may also occur in the oversight approach of regulators. It is possible that governments in jurisdictions in which we operate or obtain funding might revise their 

application of existing regulatory policies that apply to, or impact, the Bank's business, including for reasons relating to national interest and/or systemic stability. The powers 
exercisable by our regulators may also be expanded in the future.

Regulatory changes and the timing of their introduction continue to evolve and we manage our businesses in the context of regulatory uncertainty. The nature and 

impact of future changes are not predictable and are beyond our control. Regulatory compliance and the management of regulatory change are an important part of our 
planning processes. We expect that we will be required to continue to invest significantly in compliance and the management and implementation of regulatory change and, at 
the same time, significant management attention and resources will be required to update existing, or implement new, processes to comply with new regulations.

Changes and restrictions imposed by our principal regulator, the BMA, and other regulators may also impact our operations by requiring us to have increased levels of 

liquidity and higher levels of, and better quality, capital and funding as well as place restrictions on the businesses we conduct (including limiting our ability to provide products 
and services to certain customers), require us to amend our corporate structure or require us to alter our product or service offerings. If regulatory change has any such effect, it 
could adversely affect one or more of our businesses, restrict our flexibility, require us to incur substantial costs and impact the profitability of one or more of our business lines. 
Any such costs or restrictions could adversely affect our business, prospects, financial performance or financial condition.

Effective as of January 1, 2015, the BMA adopted capital and liquidity regulatory requirements consistent with Basel III, a framework released by the Basel Committee 

on Banking Supervision. The finalization of the implementation is subject to ongoing consultation with the BMA regarding the implementation and interpretation of these new 
rules. Because the Basel III framework is relatively new and the BMA retains certain limited discretions, we cannot guarantee that we will be able to fully comply with any 
changing requirements. We also cannot predict what effect Bermuda's adoption of Basel III will have on our operations in other jurisdictions, some of which have not yet adopted 
Basel III and still operate under the Basel II framework. Furthermore, because Basel III can require capital to be held sometimes far in excess of capital required under Basel II, 
if other jurisdictions in which we operate move to a Basel III framework, we may not be able to meet our total capital adequacy requirements in those jurisdictions, which may 
lead us to move more capital into a given jurisdiction. Further, as our capital requirements remain under continuous review by the BMA, we cannot guarantee that the BMA will 
not seek a higher total capital ratio requirement at any time. Finally, we may be subject to heightened regulatory oversight by the BMA or other regulatory bodies in the future. 
For more information, see "Supervision and Regulation — Bermuda — Supervision and Monitoring by the BMA".

Our failure or inability to comply fully with the stricter set of laws and regulations could lead to fines, public reprimands, damage to reputation, civil liability, enforced 
suspension of operations or, in extreme cases, withdrawal of authorization to operate, adversely affecting our business, financial condition or results of operations. We could 
also be required to incur significant expenses to comply with new or revised regulations. Future developments or changes in laws, regulations, policies, voluntary codes of 
practice and their effects are expected to require greater capital resources and significant management attention, and may require us to modify our business strategies and 
plans.

Failure to comply with any applicable anti-corruption legislation could result in fines, criminal penalties and an adverse effect on our business, financial condition 
or results of operations.

We must comply with all applicable laws and regulations, which include anti-corruption, anti-money laundering and anti-terrorist financing laws and regulations. 
Recently, there has been a substantial increase in the global enforcement of these laws and regulations, in particular in respect of the financial services industry. The measures 
and procedures we have in place may not be entirely effective in preventing third parties from using us (and our correspondent banks) as a conduit for money laundering 
(including illegal cash operations) or terrorist financing without our (and our correspondent banks') knowledge or consent. Although, as of the date of this report, we have not 
been subject to any fines or penalties, and we believe we have not suffered any material business or reputational harm, as a result of violations of anti-money laundering laws 
and regulations, there can be no assurances that we will not be subject to such fines, penalties or losses or harm in the future. If we were to be associated with money 
laundering (including illegal cash operations) or terrorist financing, our reputation could be harmed and we could become subject to fines, sanctions or legal enforcement 
(including being added to any "blacklists" that would prohibit certain parties, potentially including US Dollar clearing banks, from engaging in transactions with us), which could 
have an adverse effect on our business, financial condition or results of operations.

Our international business model exposes us to different and possibly conflicting regulatory schemes across multiple jurisdictions.

Our international business model exposes us to different regulatory schemes across multiple jurisdictions. Although our central management and a large part of our 
business are located in Bermuda, our operations are spread throughout six international jurisdictions. In addition to the logistical and communications challenges this creates, 
the financial services industry is heavily regulated in many jurisdictions, and each line of the business is exposed to different, constantly evolving and possibly conflicting 
regulatory schemes. Our management has enacted internal controls and procedures that are designed to result in compliance with these regulatory schemes, which are 
periodically reviewed and updated, but in the future we might have difficulty meeting and remaining in compliance with existing or new regulatory requirements imposed by a 
particular jurisdiction, particularly in light of the increasing regulatory scrutiny of financial institutions and their subsidiaries. Our current internal controls for one jurisdiction may 
not sufficiently comply with the demands of increased oversight in another jurisdiction.

To the extent we are unable to comply with the regulatory scheme of a particular jurisdiction, we might not be able to operate in that jurisdiction, or we may incur fines 
or penalties for compliance failures or incur costs in order to remediate compliance failures, any or all of which could adversely affect our business, financial condition or results 
of operations.

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Changes in US tax laws could cause the insurance and reinsurance industry to relocate from Bermuda, which could have an adverse effect on our business, 
financial condition and results of operations.

For several years now, some members of the US Congress have expressed concern about US corporations that move their place of incorporation to low-tax 
jurisdictions and the competitive advantage that foreign-controlled insurers and reinsurers may have over US-controlled insurers. Recently, various discussion drafts, outlines 
and legislative proposals that would reform US corporate income tax laws have been proposed by members of the US Congress as well as members of President Trump’s 
administration, including proposals that would significantly impact how US multinational businesses are taxed on international earnings. We cannot determine whether some or 
all of these or other proposals will be enacted into law, or what, if any, changes may be made to such proposals prior to being enacted into law. However, the recent legislative 
proposals have included changes that, if implemented, could make the US more attractive to insurers and reinsurers, and provide significant incentives for insurance and 
reinsurance companies to relocate to the US from Bermuda. Since the reinsurance industry is a key contributor to the Bermuda economy, a downturn in this sector could result 
in job losses and harm the economy in Bermuda. As many of our commercial customers are insurance and reinsurance providers, any downturn in the reinsurance market or 
movement of this industry away from Bermuda could adversely affect our business, financial condition and results of operations. See also "— Risks Relating to Financial 
Conditions, Market Environment and General Economic Trends — Unlike geographically more diversified banks, our business is concentrated primarily in Bermuda and the 
Cayman Islands, and we may be more affected by a downturn in these markets than more diversified competitors".

The OECD's review of harmful tax competition could adversely affect our tax status outside Bermuda.

The Organization for Economic Co-operation and Development (the "OECD") has published reports and launched a global dialogue among member and non-member 

countries on measures to limit harmful tax competition. These measures are largely directed at counteracting the effects of low or zero tax jurisdictions and preferential tax 
regimes in countries around the world. According to the OECD, Bermuda is a jurisdiction that has substantially implemented the internationally agreed tax standard and, as such 
is listed on the OECD "white list." However, we are not able to predict whether any changes will be made to this classification or whether any such changes will subject us to 
additional taxes.

We are required to obtain approval from our regulators before engaging in certain activities.

The laws, regulations, policies, voluntary codes of practice and interpretations applicable to us govern a variety of matters, including the permissible activities that we 

may engage in.  As our principal regulator, the BMA requires that we obtain its prior approval before engaging in certain activities, including paying dividends on our common 
shares, entering into material acquisitions or issuing or repurchasing our common shares, and there can be no assurance that any regulatory approvals we may require will be 
obtained, either in a timely manner or at all. Our regulators have the ability to compel us to, or restrict us from, taking certain actions entirely, such as actions that our regulators 
deem to constitute an unsafe or unsound banking practice.

Our ability to pay dividends to non-residents of Bermuda and the transfer of our common shares to non-residents of Bermuda could be impaired by Bermuda 
regulations.

The present policy of Bermuda’s Controller of Foreign Exchange is:

• 

• 

to permit the conversion of Bermuda Dollars for payment of dividends in foreign currency to shareholders who are non-residents of Bermuda for exchange control 
purposes, provided that all payments are processed through an authorized dealer, including, for this purpose, us; and

to permit the free transferability of equity securities of a Bermuda company for so long as such equity securities of such company are listed on an ‘‘appointed stock 
exchange’’ appointed by the Minister of Finance under section 2(9) of the Companies Act 1981.

However, if the Controller of Foreign Exchange were to change the foregoing policies, our ability to pay dividends in US Dollars to non-residents of Bermuda for 
exchange control purposes could be impaired and each transfer of our common shares to or from non-residents of Bermuda for exchange control purposes could require 
specific approval by the Controller of Foreign Exchange, and the value of the common shares could be adversely affected.

If we are considered to be a passive foreign investment company, such characterization could result in adverse US federal income tax consequences to 
shareholders that are US investors.

Special adverse US federal income tax rules apply if a US shareholder holds shares of a company that is treated as a passive foreign investment company ("PFIC"), 

for any taxable year during which the US shareholder held such shares. A foreign corporation will be considered a PFIC for any taxable year in which (1) 75% or more of its 
gross income is passive income (the "income test"), or (2) 50% or more of the average fair market value of its assets is attributable to assets that produce or are held for the 
production of passive income (the "asset test"). Passive income for this purpose generally includes dividends, interest, royalties, rents, annuities and gains from assets that 
produce passive income. If a foreign corporation owns at least 25% (by value) of the stock of another corporation, the foreign corporation is treated, for purposes of the PFIC 
tests, as owning a proportionate share of the other corporation's assets and receiving its proportionate share of the other corporation's income.

Banks generally derive a substantial part of their income from assets that are interest-bearing or that otherwise could be considered passive under the PFIC rules. The 

US Internal Revenue Service (the "IRS"), has issued a notice, and has proposed regulations, that exclude from passive income any income derived in the active conduct of a 
banking business by a qualifying foreign bank.

Based upon the proportion of our income derived from activities that are "bona fide" banking activities for US federal income tax purposes, we believe that we were not 

a PFIC for the taxable year ending December 31, 2016 (the latest period for which the determination can be made) and, based further on our present regulatory status under 
local laws, the present nature of our activities, and the present composition of our assets and sources of income, we do not expect to be a PFIC for the current year or for any 
future years. However, because PFIC status is a factual determination and because there are uncertainties in the application of the relevant rules, there can be no assurances 
that we will not be a PFIC for any particular year. If we were a PFIC in any taxable year during which a US shareholder owns our common shares and the US shareholder does 
not make a "mark-to-market" election, as discussed under the heading "Certain Taxation Considerations — Material US Federal Income Tax Consequences — US 
shareholders — Passive Foreign Investment Company Considerations," or a special "purging election," we generally would continue to be treated as a PFIC with respect to 
such US shareholders in all succeeding years, regardless of whether we continue to meet the income or asset test discussed above. US shareholders are urged to consult their 
own tax advisers with respect to the tax consequences to them if we were to become a PFIC for any taxable year in which they own our common shares.

US withholding tax and information reporting requirements imposed under the Foreign Account Tax Compliance Act may apply.

As discussed below under the heading "Certain Taxation Considerations — Material US Federal Income Tax Consequences — Foreign Account Tax Compliance Act 
Withholding," pursuant to the Foreign Account Tax Compliance Act ("FATCA") enacted in 2010, a 30% withholding tax will be imposed on certain payments to certain non-US 
financial institutions that fail to comply with certain information-reporting, account identification, withholding, certification and other FATCA-related requirements in respect of their 
direct and indirect US shareholders and/or US accountholders. To avoid becoming subject to FATCA withholding, we and other financial institutions may be required to report 

35

information to the IRS regarding the holders of our common shares and to withhold on a portion of payments under our common shares to certain holders that fail to comply with 
the relevant information reporting requirements (or that hold our common shares directly or indirectly through certain non-compliant intermediaries). Such withholding would not 
apply to payments made with respect to common shares before January 1, 2019.

Many countries, including Bermuda, have entered into agreements with the United States ("intergovernmental agreements" or "IGAs") to facilitate the implementation 
of FATCA. These IGAs modify the FATCA withholding regime described above. In December 2013, Bermuda entered into a Model 2 IGA with the United States (the "Bermuda 
IGA") pursuant to which Bermudian financial institutions are directed by the Bermudian authorities to register with the IRS and to enter into an agreement (an "FFI Agreement") 
with the IRS to perform specified due diligence, reporting and withholding functions.

We have registered with the IRS and have entered into an FFI Agreement as required by the Bermuda IGA. However, because the rules for the implementation of 

FATCA, including IGAs, have not yet been fully finalized, it remains uncertain at this time what impact, if any, this legislation will have on holders of the common shares.

Fulfilling public company financial reporting and other regulatory obligations in the United States is expensive, time-consuming and may strain our resources.

As a public company registered in the United States, we are subject to the reporting requirements of the Exchange Act, and are required to implement specific 
corporate governance practices and adhere to a variety of reporting requirements under the Sarbanes-Oxley Act of 2002 ("Sarbanes-Oxley") and the related rules and 
regulations of the SEC, as well as the rules of the NYSE. The Exchange Act requires us to file, among other things, annual reports with respect to our business and financial 
condition. These additional efforts may strain our resources and divert management's attention from other business concerns, which could have an adverse effect on our 
business, financial condition or results of operations.

The uncertainty resulting from the recent vote by the UK electorate in favor of a UK exit from the EU, as well as the new US presidential administration's policies, 
could adversely impact our business, financial condition and results of operations.

The UK’s June 2016 vote to leave the EU (“Brexit”) and the new US presidential administration's present and future policies may generate greater uncertainty and 

instability in the global financial markets, which could lead to weaker macroeconomic conditions that continue for the foreseeable future. Such economic weakness and 
uncertainty may adversely affect our business, financial condition and results of operations. 

Brexit could impair our ability to transact business in EU countries, as well as the territories and dependencies of the UK. We expect that Brexit could lead to legal 

uncertainty and potentially divergent national laws and regulations as the UK determines which EU laws to replicate or replace. If the UK were to significantly alter its regulations 
affecting the banking industry, we could face significant new costs, particularly as it relates to our banking operations in certain UK territories and dependencies, namely 
Bermuda, the Cayman Islands and Guernsey. It may also be time-consuming and expensive for us to alter our internal operations in order to comply with new regulations. The 
long-term financial and legal effects of Brexit will depend in part on any agreements the UK makes to retain access to EU markets following the UK's withdrawal from the EU. 
Although the timetable for UK withdrawal is not at all clear at this stage, it is likely that the process of the withdrawal of the UK from the EU will take at least two years to be 
negotiated and concluded.

The new US presidential administration's present and future policies could also lead to increased regulatory uncertainty for our industry and for us. It is unknown at this 
time to what extent new legislation will be passed into law or pending or new regulatory proposals will be adopted, or the effect that such passage or adoption would have, either 
positively or negatively, on our industry or on us. If any new legislation and/or regulations are implemented, it may be time-consuming and expensive for us to alter our internal 
operations in order to comply with such legislation and/or regulations.

36

The value of the common shares may fluctuate significantly.

Risks Relating to the Common Shares

The value of our common shares may fluctuate significantly as a result of a large number of factors, including, in part, changes in our actual or forecasted operating 
results and the inability to fulfill the profit expectations of securities analysts, as well as the high volatility in the securities markets generally and more particularly in shares of 
financial institutions. 

Other factors, beside our financial results, that may impact the price of our common shares include, but are not limited to:

•  market expectations of the performance and capital adequacy of financial institutions in general;

• 

• 

investor perception of the success and impact of our strategies;

investor perception of our positions and risks;

•  a downgrade or review of our credit ratings;

•  potential litigation or regulatory action involving us;

•  announcements concerning financial problems or any investigations into the accounting practices of other financial institutions; and

•  general market circumstances.

The market price of the common shares could also be negatively affected by sales of substantial amounts of our common shares in the public markets, including 
following the expiration of the lock-up restrictions applicable to certain of our shareholders, the members of the Board and senior management, or the perception that these 
sales could occur.

Holders of our common shares may not receive dividends.

The dividend policy described under "Dividend Policy" should not be construed as a dividend forecast. Our results of operations and financial condition are dependent 

on our performance. There can be no assurance that we will declare and pay dividends in the future. Any decision to declare and pay dividends in the future will be subject to 
the prior approval of the BMA and be made at the discretion of the Board. Such dividends shall be declared and paid by the Board only as permitted under applicable law. In 
determining the amount of any future dividends, factors the Board may take into account include: (1) our financial results; (2) our available cash, as well as anticipated cash 
requirements (including debt servicing); (3) our capital requirements, including the capital requirements of our subsidiaries; (4) contractual, legal, tax and regulatory restrictions 
on, and implications of, the declaration and payment of dividends by us to our shareholders; (5) general economic and business conditions; (6) restrictions applicable to the 
Bank and its subsidiaries under Bermuda and other applicable laws, regulations and policies, including the requirement to obtain the BMA's prior approval for the payment of 
dividends on our common shares; and (7) any other factors that the Board may deem relevant. Therefore, there can be no assurance that we will declare or pay any dividends 
to holders of the common shares, or as to the amount of any such dividends.

Our ability to declare and pay dividends may also depend on the level of distributions, if any, received from our operating subsidiaries. Our operating subsidiaries may 
be precluded from declaring and paying dividends by various factors, such as their own financial condition, or restrictions applicable to us and our subsidiaries under Bermuda 
and other applicable laws, regulations and policies. The ability of certain of our subsidiaries to upstream funds has been increasingly restricted due to changes in the business 
and regulatory environments in the jurisdictions in which those subsidiaries operate. In addition, any change in tax treatment of dividends or interest received by us may reduce 
the level of yield received by our shareholders.

We are an "emerging growth company," and the reduced reporting requirements applicable to emerging growth companies may make our common shares less 
attractive to investors.

We are an "emerging growth company," as defined in the JOBS Act. For as long as we continue to be an emerging growth company, we may take advantage of 

exemptions from various reporting requirements that are applicable to other public companies that are not emerging growth companies, including, but not limited to, not being 
required to comply with the auditor attestation requirements of Section 404 of Sarbanes-Oxley, reduced disclosure obligations regarding executive compensation in our periodic 
reports and proxy statements and exemptions from the requirements of holding a nonbinding advisory vote on executive compensation and shareholder approval of any golden 
parachute payments not previously approved. We could be an emerging growth company for up to five years from the date of our IPO, although we could lose that status sooner 
if our gross revenues exceed $1.0 billion, if we issue more than $1.0 billion in nonconvertible debt in a three-year period or if the fair value of our common shares held by 
nonaffiliates exceeds $700 million as of any June 30 before that time, in which case we would no longer be an emerging growth company as of the following December 31. See 
‘‘Implications of Being an Emerging Growth Company and a Foreign Private Issuer”. We cannot predict if investors will find our common shares less attractive because we may 
rely on these exemptions, or if we choose to rely on additional exemptions in the future. If some investors find our common shares less attractive as a result, there may be a less 
active trading market for our common shares and our share price may be more volatile.

We are a "foreign private issuer" under US securities law. Therefore, we are exempt from certain requirements applicable to US domestic registrants.

Although we are subject to the periodic reporting requirements of the Exchange Act, the periodic disclosure required of foreign private issuers, including us, under the 

Exchange Act is different from periodic disclosure required of US domestic registrants. Therefore, there may be less publicly available information about us than is regularly 
published by or about US domestic registrants. We are exempt from certain other sections of the Exchange Act to which US domestic registrants are subject, including the 
requirement to provide our shareholders with information statements or proxy statements that comply with the Exchange Act. In addition, our insiders and large shareholders are 
not obligated to file reports under Section 16 of the Exchange Act, and we are not required to comply with certain corporate governance rules imposed by the NYSE applicable 
to US domestic registrants. See ‘‘Implications of Being an Emerging Growth Company and a Foreign Private Issuer”.

Provisions of Bermuda law and our bye-laws could adversely affect the rights of our shareholders or prevent or delay a change in control.

Under the provisions of the Banks and Deposit Companies Act 1999 ("BDCA"), the rights of our shareholders could be impaired if any such shareholder becomes a 

shareholder controller, which is defined as a person who, among other things, acquires control of 10% or more of the voting power of our common shares. The BDCA prohibits a 
person from becoming a shareholder controller of any company licensed under the BDCA unless the person provides written notice to the BMA of his intent to do so and the 
BMA does not object. The definition of shareholder controller is set out in the BDCA but generally refers to a person who, among other things, either alone or with any associate 
or associates (within the meaning of the BDCA) (i) holds 10% or more of the shares in the licensed institution or another company of which it is a subsidiary company; or (ii) is 
entitled to exercise, or control the exercise of 10% or more of the voting power at any general meeting of the licensed institution or another company of which it is such a 
subsidiary.

37

The BDCA distinguishes between shareholder controllers of the following threshold descriptions: "10% shareholder controllers," "20% shareholder controllers," "30% 

shareholder controllers," "40% shareholder controllers," "50% shareholder controllers," "60% shareholder controllers" and "principal shareholder controllers" who have a 75% or 
greater interest. A person who intends to become a shareholder controller, or a shareholder controller who intends to increase his shareholding/control, meaning generally, 
ownership of shares or the ability to exercise or control the exercise of voting rights attached to shares, beyond his present threshold, must provide written notice to the BMA 
that he intends to do so. It is an offense not to give this notice.

The BMA may object to a person's notice of intent to become a shareholder controller of any description or to an existing shareholder controller where it appears to the 

BMA that, among other things, such person is not or is no longer a fit and proper person to be such a controller of the Bank. Prior to serving a notice of objection, the BMA will 
serve the person seeking to become a shareholder controller or will serve an existing shareholder controller with a preliminary written notice stating that the BMA is considering 
service on that person of a notice of objection, stating, among other things, the reasons for the BMA's proposed objection. The statement of the BMA's reasons for their 
proposed objection will however, be subject to the BMA's determination that such statement would involve the disclosure of confidential information, the disclosure of which 
would be prejudicial to a third party. A person served with a preliminary written notice may, within a period of 28 days beginning with the day on which the notice is served, make 
written representations to the BMA and the BMA shall take any such representations into account in deciding whether to serve a notice of objection.

If three months pass from the date of notifying the BMA of a new shareholder controller or an increased shareholding/control beyond a shareholder controller's then 

current threshold, without the BMA serving a notice of objection, then the person may become a shareholder controller as requested in the notice. In practice, the BMA's 
procedure is generally to respond to a person's shareholder controller notification.

If a person becomes a shareholder controller or increases his shareholding/control in spite of the BMA's objection thereto, if a shareholder controller fails to comply 

with the foregoing notice requirements or if a shareholder controller continues as such after being given notice of objection to his or her being a shareholder controller, the BMA 
may take the actions specified in the BDCA, including, among other things revoking the relevant license of the Bank under the BDCA. For more information, see the summaries 
of relevant provisions of the BDCA regulations under "Supervision and Regulation".

Further, under the BDCA, any person who becomes a significant shareholder of a deposit-taking institution, which is defined as a person who is not a shareholder 

controller but who, either individually or with any associate or associates (within the meaning of the BDCA) (i) holds 5% or more of the shares in the licensed institution or 
another company of which it is a subsidiary company; or (ii) is entitled to exercise, or control the exercise of 5% or more of the voting power of any general meeting of the 
licensed institution or another company of which it is such a subsidiary, must notify the BMA in writing of that fact within seven days. Failure to provide the BMA with prompt and 
appropriate notice would make the person guilty of an offense that could result in a fine.

In addition to these restrictions, the provisions of our bye-laws provide that a person who is not "Bermudian" (as such term is defined in the Companies Act) who is 

"interested" (as such term is defined in the bye-laws) in our shares which constitute more than 40% of all shares then issued and outstanding is not entitled to vote the shares 
which are in excess of such 40% interest at any general meeting without the prior written approval of the Minister of Finance. See also "Supervision and Regulation".

Provisions of our bye-laws may also discourage, delay or prevent acquisition of our shares by certain persons or a merger, amalgamation, change of management or 

other change of control that a shareholder may consider favorable. In addition, these provisions could limit the price that investors might be willing to pay in the future for our 
common shares. See "— Certain provisions of our bye-laws may have an anti-takeover effect".

Certain provisions of our bye-laws may have an anti-takeover effect.

There are provisions in our bye-laws that may be used to delay or block a takeover attempt. For example, proposals for an amalgamation, merger, consolidation or 

sale and other such transactions would require an affirmative vote of not less than two-thirds of all voting rights attached to all issued and outstanding shares unless the 
proposal received the prior approval of the Board. For a detailed summary of the anti-takeover provisions in our bye-laws, see "Description of Share Capital" in our registration 
statement on Form F-1 filed with the SEC on February 13, 2017 with file number 333-216018. These provisions could discourage, delay or prevent a change in control of the 
Bank and could adversely impact the value of our common shares.

The issuance of additional shares in connection with future acquisitions, any share incentive or share option plan or otherwise may dilute all other shareholdings.

We may seek to raise capital to fund future acquisitions and other growth opportunities. We may, for these and other purposes, such as in connection with share 

incentive and share option plans, issue additional equity or convertible securities. Any issuance of additional shares, however, is subject to prior BMA approval, and we cannot 
guarantee that their approval will be obtained, either in a timely manner or at all. In the event that we are able to and do issue additional shares, existing shareholders could 
suffer dilution in their percentage ownership.

Our common shares trade on more than one market and this may result in price variations; in addition, investors may not be able to easily move shares for trading 
between such markets.

Our common shares have traded on the BSX since 1971 and began trading on the NYSE in September 2016. Trading in our common shares on these markets take 
place in different currencies (US Dollars on the NYSE and Bermuda Dollars on the BSX), and at different times (resulting from different time zones, different trading days and 
different public holidays in the United States and Bermuda). The trading prices of our common shares on these two markets may differ due to these and other factors. Any 
decrease in the price of our common shares on the BSX could cause a decrease in the trading price of our common shares on the NYSE. Investors could seek to sell or buy our 
common shares to take advantage of any price differences between the markets through a practice referred to as arbitrage. Any arbitrage activity could create unexpected 
volatility in both our share prices on one exchange, and the shares available for trading on the other exchange.

We are a Bermuda company. It may be difficult for US shareholders to enforce judgments against us or against our directors and executive officers.

We are incorporated under the laws of Bermuda. As a result, the rights of holders of our shares will be governed by Bermuda law, including the Companies Act 1981, 

the Butterfield Act and our bye-laws. Our business is based outside of the United States, a majority of our directors and officers reside outside of the United States and a 
majority of our assets and some or all of the assets of such persons are located outside of the United States. As a result, it may be difficult or impossible to effect service of 
process on us or our directors and officers in the United States or to enforce in the United States judgments obtained in the United States courts against us or those persons 
based on the civil liability provisions of the United States securities laws. In addition, it is doubtful whether courts in Bermuda will enforce judgments obtained in other 
jurisdictions, including the United States, against us or our directors or officers under the securities laws of those jurisdictions or entertain actions in Bermuda against us or our 
directors or officers under the securities laws of other jurisdictions.

Bermuda law differs from the laws in effect in the United States and might afford less protection to shareholders.

We are a Bermuda-based company. As a result, the rights of holders of our common shares will be governed by Bermuda law, including the Companies Act, the 

Butterfield Act and our bye-laws. The rights of shareholders under Bermuda law may differ from the rights of shareholders of companies incorporated in other jurisdictions. In 

38

particular, under Bermuda law, the duties of directors and officers of a company are generally owed to the company only, and shareholders do not generally have rights to take 
action against directors or officers of the company. In addition, class actions and derivative actions are generally not available to shareholders under Bermuda law. 

Not only are the laws in Bermuda different from, and sometimes incompatible with, laws in the United States, but the processes by which they are established are also 

different. The status of laws currently in place, and areas not currently governed, are subject to change. The interests of our shareholders could be adversely affected if 
significant regulations are added or deleted from Bermuda’s existing statutory framework.

39

The Bank's common shares trade on the New York Stock Exchange under the symbol "NTB" and on the Bermuda Stock Exchange under the symbol "NTB.BH".

The following table sets forth for the periods indicated the reported high and low closing sale prices per common share and the average daily trading volume on each 

of the NYSE and the BSX. The Bank's common shares began trading on the NYSE on September 16, 2016:

MARKET INFORMATION

Period

Annual

NYSE
High
(US$)

NYSE Low
(US$)

NYSE Average Daily
Trading Volume
(Shares)

BSX High
(BM$)

BSX Low
(BM$)

BSX Average Daily
Trading Volume
(Shares)

13.30

15.00

20.50

21.00

32.00

21.00

19.90

18.00

20.00

19.50

16.60

24.25

32.00

33.50

24.25

25.15

29.00

32.00

33.50

32.60

9.90

12.60

14.90

16.00

16.00

19.70

16.00

16.50

17.50

16.00

16.00

16.40

24.50

31.00

17.60

24.50

25.00

28.00

31.10

31.00

6,187

4,114

5,756

2,426

6,619

4,421

1,921

1,528

1,672

6,737

2,354

12,266

4,864

3,889

27,540

9,439

3,222

2,788

3,780

4,019

2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—

—

—

—

—

—

—

—

—

—

—

—

2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32.90

23.75

244,611

Quarterly

First Quarter 2015. . . . . . . . . . . . . . . . . . . . . . . . . .

Second Quarter 2015 . . . . . . . . . . . . . . . . . . . . . . .

Third Quarter 2015 . . . . . . . . . . . . . . . . . . . . . . . . .

Fourth Quarter 2015 . . . . . . . . . . . . . . . . . . . . . . . .

First Quarter 2016. . . . . . . . . . . . . . . . . . . . . . . . . .

Second Quarter 2016 . . . . . . . . . . . . . . . . . . . . . . .

Third Quarter 2016 . . . . . . . . . . . . . . . . . . . . . . . . .

Fourth Quarter 2016 . . . . . . . . . . . . . . . . . . . . . . . .

First Quarter 2017 (through February 27, 2017). . .

Monthly

September 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . .

October 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

November 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . .

December 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . .

January 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

February 2017 (through February 27, 2017). . . . . .

—

—

—

—

—

—

24.76

32.76

34.34

24.76

25.80

29.70

32.76

34.34

33.27

—

—

—

—

—

—

723,036

161,076

259,781

723,036

142,369

98,600

242,259

121,058

413,917

—

—

—

—

—

—

24.01

24.77

31.29

24.01

24.77

25.46

28.55

31.45

31.29

40

 
 
 
 
 
 
 
 
 
Dividend Policy

DIVIDEND POLICY

On February 12, 2017, our Board declared a cash dividend of $0.32 per common share payable on March 27, 2017 to shareholders of record as of March 13, 2017.

We intend to pay cash dividends on a quarterly basis at $0.32 per quarter, subject to the prior approval of the BMA.  There can be no assurance, however, that we will 

pay such dividend amount for any given period, and the declaration of dividends remains subject to the approval of our Board and the BMA.

Although we currently expect to pay dividends according to our dividend policy, we may elect not to pay dividends. Any declarations of dividends will be at the 
discretion of the Board and will be subject to the prior approval of the BMA. Such dividends may be declared and paid by the Board only as permitted under applicable law. In 
determining the amount of any future dividends, the Board may take into account: (1) our financial results; (2) our available cash, as well as anticipated cash requirements 
(including debt servicing); (3) our capital requirements, including the capital requirements of our subsidiaries; (4) contractual, legal, tax and regulatory restrictions on, and 
implications of, the payment of dividends by us to our shareholders; (5) general economic and business conditions; (6) restrictions applicable to us and our subsidiaries under 
Bermuda and other applicable laws, regulations and policies, including the requirement to obtain the BMA's prior approval for the payment of dividends on our common shares; 
and (7) any other factors that the Board may deem relevant. Therefore, there can be no assurance that we will declare or pay any dividends to holders of the common shares, or 
as to the amount of any such dividends.

See ‘‘Risk Factors — Risks Relating to the Common Shares — Holders of our common shares may not receive dividends.’’

Our Historical Dividends

Since 2013 we have declared and paid dividends on a quarterly basis. For the quarter ended December 31, 2016, we declared a quarterly dividend of $0.32 per share, 

payable on March 27, 2017 to shareholders of record on March 13, 2017. For the quarter ended September 30, 2016, we declared a quarterly dividend of $0.10 per common 
share, payable on December 15, 2016 to shareholders of record on December 1, 2016. For the quarter ended June 30, 2016, we declared a quarterly dividend of $0.10 per 
common share, payable on August 29, 2016 to shareholders of record on August 15, 2016. For the quarter ended March 31, 2016, we declared a quarterly dividend of $0.10 per 
common share, paid on March 24, 2016 to shareholders of record on March 11, 2016. For the year ended December 31, 2016, we declared four quarterly dividends totaling 
$0.62 for each common share held on record as of the applicable record dates.

During the years ended December 31, 2016, 2015, 2014 and 2013, we declared the full 8.00% cash dividends on our issued and outstanding preference shares. 

Preference share dividends declared and paid were $14.6 million during 2016, $14.6 million during 2015 and $14.7 million during 2014. Guarantee fees paid to the Government 
of Bermuda pursuant to an agreement whereby the Government of Bermuda guaranteed payments as to dividends on certain preference shares were $1.7 million during the 
nine months ended September 30, 2016, $1.8 million during 2015 and $1.8 million during 2014. On December 15, 2016, we completed the mandatory redemption of our 
preference shares and all shareholders of record of the preference shares as of December 1, 2016 were issued a make whole payment on December 15, 2016 of $1,180 per 
preference share, comprising the sum of the most recent dividend per preference share, the net present value of future dividend payments that would have been paid through 
June 22, 2019 and the $1,000 liquidation preference on each preference share, discounted for present value. 

The following table sets forth dividends per share paid per share during the periods indicated.

Year ended
December 31,

2016

2015

2014

(in $, unless otherwise indicated)(1)

Period

First Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Second Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Third Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fourth Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total dividends per common share. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

0.10

0.10

0.10

0.10

0.40

0.20

0.10

0.10

0.10

0.50

0.20

0.10

0.10

0.10

0.50

Total dividends per common share as a percentage of earnings per share (in %). . . . . . . . . . . . . . .

33.9 %

40.8 %

30.4 %

___________________
(1) 

Figures reflect the reverse share split that the Bank effected on September 6, 2016.

On February 12, 2017, our Board declared a cash dividend of $0.32 per share to be paid in respect of our earnings in the fourth quarter of 2016 payable on March 27, 

2017 to the holders of record of our common shares as of March 13, 2017.

41

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION

AND RESULTS OF OPERATIONS

This section presents management's perspective on our financial condition and results of operations. The following discussion and analysis is intended to highlight and 

supplement data and information presented elsewhere in this report, including the consolidated financial statements and related notes and should be read in conjunction with 
the accompanying tables and our financial statements included in this report. The consolidated financial statements and notes have been prepared in accordance with GAAP. 
Certain statements in this discussion and analysis may be deemed to include "forward looking statements" and are based on management's current expectations and are 
subject to uncertainty and changes in circumstances. Forward looking statements are not historical facts but instead represent only management's belief regarding future 
events, many of which by their nature are inherently uncertain and outside of management's control. Actual results may differ materially from those included in these statements 
due to a variety of factors, including worldwide and local economic conditions, success in business retention and obtaining new business and other factors. Factors that could 
cause these differences are discussed in the sections titled "Cautionary Note Regarding Forward-Looking Statements" and "Risk Factors." For management's considerations 
and determinations of each non-core item discussed, please see "Selected Consolidated Financial Data—Reconciliation of Non-GAAP Financial Measures".

Overview

We are a full service bank and wealth manager headquartered in Hamilton, Bermuda. We operate our business through six geographic segments: Bermuda, the 
Cayman Islands, and Guernsey, where our principal banking operations are located; and The Bahamas, Switzerland, and the United Kingdom, where we offer specialized 
financial services. We offer banking services, comprising of retail and corporate banking, and wealth management, which consists of trust, private banking, and asset 
management. In our Bermuda and Cayman Islands segments, we offer both banking and wealth management. In our Guernsey, Bahamas, and Switzerland segments, we offer 
wealth management. In our United Kingdom segment, we offer residential property lending.

The following table details our Net Revenue in total and by segment, as well as our total assets, total loans, total deposits, total AUA (which includes trust and custody 

assets under administration) and AUM for the years ended December 31, 2016, December 31, 2015 and December 31, 2014. 

For the year ended December 31

2016

2015

2014

Net Revenue

% of Net Revenue from:

Bermuda segment

Cayman Islands segment

Guernsey segment

United Kingdom segment

Bahamas segment

Switzerland segment

(in millions of $)

Summary Balance Sheet

 Total Assets

 Total Loans

 Total Deposits

Assets under administration

 Custody and other administration services

 Trust

Assets under management

 Butterfield Funds

 Other assets under management

53.8%

24.6%

12.3%

7.1%

1.5%

0.7%

57.0%

29.8%

9.6%

1.5%

1.2%

0.9%

11,103.5

3,570.5

10,033.6

24,675.4

97,964.2

1,808.0

2,884.9

53.4%

27.9%

11.4%

5.1%

1.4%

0.9%

10,275.6

4,000.2

9,182.1

39,200.9

81,829.1

1,870.9

1,740.6

Management's Discussion and Analysis of Financial Condition and Results of Operations for the Year Ended December 31, 2016

2016 Overview

In 2016, our net income increased to $115.9 million from $77.7 million in 2015, which was driven by a continued focus on prudent expansion within our core businesses 
and markets, diligent management of capital, expenses and risks and the successful integration of an acquisition completed in April. While net income increased by $38.2 million 
to $115.9 million, this increase was further augmented by certain items which management believes are not representative of our financial results, or "non-core". Excluding 
these items Core Net Income improved by $24.7 million to $138.6 million, building on our strong capital position with Total and Tier 1 capital ratios of 17.6% and 15.3%, 
respectively. To enhance common shareholder returns, the Board declared a fourth interim dividend of $0.32 per common share on February 12, 2017. The Board will continue 
to evaluate capital planning options and the payment of future dividends as warranted, subject to regulatory approval. See "Dividend Policy" and "Risk Factors – Risks Relating 
to the Common Shares — Holders of our common shares may not receive dividends" elsewhere in this report for further details.

In December 2016, we redeemed all of the issued and outstanding preference shares for cancellation. The cancellation of these preference shares will eliminate 
approximately $16 million of preference share dividends and guarantee fees annually, which is further accretive to common shareholder equity. The premium paid on this 
redemption resulted in the slight decrease in both return on common shareholders’ equity and diluted earnings per share to 8.9% from 10.1% and to $1.18 per share from $1.23 

42

per share, respectively in 2016 from 2015, despite the increase in net income. After removing the effects of non-core items, including this premium, the core return on average 
tangible common equity increased to 20.5% and core EPS (diluted) to $2.48, up from 17.6% and $1.95, respectively, in 2015. 

Our balance sheet grew, while the quality of our assets remained strong. Total assets increased by $0.8 billion to $11.1 billion, driven by a $0.8 billion increase in 

customer deposit levels which were primarily a result of the acquisition of HSBC Bank Bermuda's private banking investment management and trust businesses in April 2016. 
These increased deposits were reinvested in short-term investments, securities purchased under agreement to resell and investments in securities which grew by $0.1 billion, 
$0.1 billion and $1.2 billion, respectively, slightly offset by a decrease of $0.2 billion in cash due from banks, while still maintaining our overall liquidity.

Our shareholders’ equity decreased slightly, down $39.6 million to $710.7 million, which was a result of the full redemption and cancellation of all of the outstanding 

preference shares, partially offset by the net proceeds from the IPO in September, as well as organic growth through net income.

We substantially completed the planned wind-down of the deposit taking, investment management and custody businesses in the UK jurisdiction by year-end. This 
wind-down resulted in the full repayment of high-cost deposits, which helped to reduce deposit interest expense. We will continue our UK segment in the form of a mortgage 
lending business in the UK on a going forward basis. The funding for the mortgage lending business will be provided by other jurisdictions with adequate liquidity. 

Key contributors to our 2016 results were as follows:

•  Profitability:  Net income increased $38.2 million (49.1%) to $115.9 million, which was largely attributable to increases in non-interest and net interest income. After 
eliminating items which management believes are not representative of our financial results, or "non-core", our core net income further increased $24.7 million to 
$138.6 million. Increases in non-interest income were driven largely by additional fees earned from new business as a result of the recent acquisition. Increases in 
net interest income were largely a result of an increase in the balance of the investment portfolio and in short-term investments.

The significant non-core items excluded from core net income are as follows: costs associated with the vesting of a 2010 legacy option plan and related payroll 
taxes; restructuring charges related to the orderly wind-down of the deposit taking and investment management business of our UK segment; compensation costs 
relating to redundancies and early retirement packages; tax compliance review costs and a provision for a settlement amount arising from this review; and business 
acquisition costs.

•  Net interest margin:  While NIM decreased by 3 basis points to 245 basis points compared to 248 basis points in 2015, the cost of funding declined by 9 basis 

points to 12 basis points. The primary driver of the decrease in NIM was a decrease in investment portfolio yields by 21 basis points to 195 basis points due to an 
average decrease in the long-term yield of US Treasury debt over the year, which was reflected in our portfolio due to the high proportion of our portfolio in 
adjustable-rate securities. This was augmented by an increase in average holdings in cash, cash equivalents and short-term investments, which carry a lower yield. 

•  Expenses:  Total non-interest expenses increased $0.7 million to $285.9 million in 2016 due largely to the items discussed above that management does not 

believe are representative of our ongoing operations. After removing the effect of these items, core non-interest expenses increased by $8.7 million, from $254.8 
million in 2015, to $263.5 million in 2016 as a result of an increase in core salaries associated with a headcount increase from the recent acquisition and an 
increase in technology and communication expenses due to higher sourcing costs and higher depreciation, slightly offset by decreases in indirect taxation and 
decreases in core professional service charges. The core efficiency ratio improved from 66.0% in 2015 to 63.8% in 2016, reflecting the rate of revenue increase 
over the marginal decrease in core expenses.

•  Deposits:  Customer deposits increased by $842.2 million as of December 31, 2016 due to both organic deposit growth and additional take-on from the recent 

acquisition in April 2016, while interest bearing deposit costs decreased by 11 basis points from 26 basis points in 2015 to 15 basis points in 2016  due primarily to 
the repayments of more expensive deposits from our UK segment. Taken together with non-interest bearing deposits totaling $2.4 billion on December 31, 2016, the 
average cost of deposits for the year decreased by 9 basis points to 12 basis points.

•  Loan quality:  As of December 31, 2016, we had gross non-accrual loans of $48.5 million representing 1.3% of total gross loans, reflecting an improvement from 
the $65.3 million, or 1.6%, of total loans at year-end 2015. Net non-accrual loans were $36.7 million, equivalent to 1.0% of net loans, after specific provisions of 
$11.7 million, reflecting an improved specific provision coverage ratio of 24.2%, up from 29.3% on December 31, 2015.

Market Environment

Our business is affected by national, regional and local economic conditions, as well as the perception of those conditions and future economic prospects. The 
significant macro-economic factors that impact our business include the US and global economic landscapes, unemployment rates, the housing markets and interest rates. The 
global economy continued for another year to show signs of recovery alongside indications of continued weakness, creating inconsistency and volatility across geographic 
regions. In the US, the Federal Reserve once again increased its target rate range from 0.25% to 0.50% to 0.50% to 0.75% in December 2016. Meanwhile, the European 
Central Bank ("ECB") announced a further extension of its asset purchase program until the end of 2017 in response to continued low inflation across the European region.

In the US, 2016 began with increased market volatility, but with continued indications of improvement primarily in unemployment measures. Inflationary measures 

started the year slowly but began to turn the corner by the second half of 2016 after weathering several months of market volatility and a weakening US dollar. Continued 
strength in the job markets has been an often discussed point of strength for the US economy, with jobless rates continuing to new lows. Forecasts are for inflation to rise to the 
target levels of 2.0% over the medium term due to these strong labor market indicators, as well as increases in household spending and business fixed investments. As a result 
of this, the US Federal Reserve announced the aforementioned second increase in its target range for the Federal Funds Rate since 2006. The US Dollar ended the year up 
significantly versus lows encountered in the second quarter. While the Bank does not have operations in the US, economic trends in the US, particularly as they pertain to the 
interest rate environment, do affect the Bank through our investment portfolio and utilization of certain US base rates as reference rates in our lending portfolio.

In Bermuda, we continued to face mixed trading conditions during 2016, with continued signs that the economy is on the road to recovery with growth in retail sales, 

construction expenditures and ultimately GDP. The latest economic indicators from the third quarter show a 2015 to 2016 decrease on GDP growth to 2.2% in current price 
terms, relative to an increase of 4.6% in the prior year. This represented the first quarter of decline after sixth consecutive quarters of GDP growth. Bermuda continued 
preparations for the 2017 America's Cup, which has driven several new hotels under construction and related infrastructure projects. Tourism continues to be a focus of the 
Bermudian domestic economy, and signs of strength include four hotels undergoing significant rebuilds or renovations, notably the Ritz Carlton development at Morgan's Point. 
Further, air visitors increased by 18% in the third quarter of 2016 relative to the same quarter a year ago, and visitor expenditure increased 11.7% in the second quarter of 2016 
relative to the same period one year ago. Retail sales continued to show positive signs for Bermuda with retail sales growing for 18 of the last 19 months as of the third quarter 
of 2016. However, the Bermuda economy continues to face medium-term challenges from high unemployment, significant government debt and related debt service charges. 
See "Risk Factors — Risks Relating to Financial Conditions, Market Environment and General Economic Trends — Adverse economic and market conditions, in particular in 
Bermuda and the Cayman Islands, have in the past resulted in and could in the future result in lower revenue, lower asset quality, increased provisions and lower earnings". 
Overcoming these challenges, as well as continuing to attract foreign capital, is a key focus of the Bermuda Government and sustainable growth for the Bermudian economy will 
be driven largely by successful management over these three areas.

43

Following the 2008 financial crisis, the Bermuda economy experienced consecutive years of negative GDP growth. In 2015, the Bermuda economy’s GDP was 
nominally positive and the local economy appeared to have stabilized. International business activity declined from 2009 to 2011, with modest annual growth from 2012 
onwards. The impact of the above on employment, population levels and real estate values was negative for several years, with recent apparent stability being observed in 
terms of economic activity and stabilized real estate values. The real estate and international business components represent over 40% of Bermuda’s GDP and therefore 
provide insight into both the overall health of the Bermuda economy and the longer term recovery. The table below shows the extent to which the real estate market and overall 
economy has recovered, stabilized, and begun to show growth.

Bermuda GDP (in millions) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2015

5,928

2014

5,700

2013

5,670

2012

5,585

2011

5,620

% change from prior year . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.0%

0.5%

1.5 %

(0.6)%

(4)%

Selected GDP Components:

Real estate and renting GDP (in millions). . . . . . . . . . . . . . . . . . . . . . . . . .

% change from prior year . . . . . . . . . . . . . . . . . . . . . . . . . . . .

983

2.1%

963

1.6%

948

(0.6)%

954

(0.6)%

960

0.6 %

International business GDP (in millions). . . . . . . . . . . . . . . . . . . . . . . . . . .

1,659

1,575

1,570

1,455

1,432

% change from prior year . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5.3%

0.3%

7.9 %

1.6 %

(6.8)%

Source: National Economic Report of Bermuda 2015, Department of Statistics, Gross Domestic Product by Industrial Origin, Table 1

The Bermuda Ministry of Finance interim quarterly figures for 2016 are shown below to provide further insight into current GDP trends. Note that the fourth quarter 

figures for 2016 are not available as of the date of this report.

The Cayman Islands projected GDP growth in 2016 of 3.0%, up from a GDP of 2% in the previous year. Expansion was noted in construction, utilities, wholesale and 
retail trade, transport, storage and communication sectors. Tourist arrivals by air and cruise ship continued to record year-over-year improvements, but at a slower pace than in 
previous years. The opening of the new 265-room Kimpton Seafire Hotel in November 2016 complements the island's tourist offering. The Owen Roberts International Airport 
redevelopment and expansion project entered Phase II, which, when completed in 2018, will provide a better overall travel experience for tourists, business visitors and 
residents alike. While several significant infrastructure projects have been deferred, the Cayman Islands Government continues to record growing surpluses and overall external 
debt reduction. The most recent consumer price index showed a marked increase in 2016 from its lower 2015 levels, with higher costs for restaurants and hotels, recreation and 
culture, education, housing and utilities, alcohol and tobacco and communication offset by lower costs for transport, driven by lower fuel costs, health and household equipment. 
Commercial credits reported increased activity led by manufacturing, utilities and construction while credits to households reported increases in domestic property, vehicle, 
education and technology loans, which plays to our strength in the Cayman Islands and is reflected in the growth of our domestic residential mortgage book.

Meanwhile, the Eurozone has weathered another difficult year with some signs of stabilization. Continued negative deposit rates and large quantitative easing 
programs by the ECB have been aimed at strengthening the weaker economies while bolstering growth in the stronger economies. The year saw the UK referendum vote to exit 
the European Union, which triggered a significant decrease in the value of the GBP. The decreased value of the GBP had indirect effects on the value of the Euro. In spite of 
this, the UK continued their trend of positive GDP growth, with inflation for the third quarter, the first available data following the referendum vote, showing GDP growth of 0.5%. 
Our operations in Guernsey and the UK use the Pound Sterling as their functional currency, and are closely linked to the economic trends in the UK, as well as to economic 
trends within the larger Eurozone due to close relationships between the UK and continental Europe.

The mixed economic climate in our two largest operations in 2016 resulted in limited loan demand and continued pressure on customers' ability to service loan 

payment obligations. Similarly, our private banking business in Europe experienced limited loan growth due to increased competition and pricing pressures.

We continue to maintain a cautious stance with a liquid balance sheet with a conservative investment portfolio and no reliance on wholesale money markets for 
liquidity. Total liquid cash and investments, excluding held-to-maturity investments, made up 55.0% of our balance sheet at December 31, 2016, which is up slightly from 50.8% 
at December 31, 2015.

44

 
 
 
Financial Summary

Summary Balance Sheet

As at
December 31,

(in millions of $, except per share data)

2016

2015

Dollar
change

Percent
change

Cash due from banks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2,101.7

2,288.9

(187.2)

Securities purchased under agreement to resell. . . . . . . . . . . .

Short-term investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Investment in securities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Loans, net of allowance for credit losses . . . . . . . . . . . . . . . . .

Premises, equipment and computer software. . . . . . . . . . . . . .

Goodwill and intangible assets . . . . . . . . . . . . . . . . . . . . . . . . .

148.8

519.8

4,400.2

3,570.5

167.8

61.9

—

409.5

3,223.9

4,000.2

183.4

51.1

Total assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11,103.5

10,275.6

Total deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10,033.6

Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

117.0

9,182.1

117.0

Shareholders' equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

148.8

110.3

1,176.3

(429.7)

(15.6)

10.8

827.9

851.5

—

(8.2)%

100.0 %

26.9 %

36.5 %

(10.7)%

(8.5)%

21.1 %

8.1 %

9.3 %

— %

Preference shareholders' equity . . . . . . . . . . . . . . . . . . . . . .

—

182.9

(182.9)

(100.0)%

Common and contingent value convertible 
preference shareholders' equity. . . . . . . . . . . . . . . . . . . . . . .

710.7

567.5

143.2

25.2 %

Summary Income Statement

For the year ended
December 31,

(in millions of $, except per share data)

2016

2015

2014

Dollar change

Percent change

2015 to
2016

2014 to
2015

2015 to
2016

2014 to
2015

Interest income

Loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deposits with banks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net interest income before provision for credit losses. . . . . .

Non-interest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Provision for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . . .

Salaries and other employee benefits . . . . . . . . . . . . . . . . . .

Other non-interest expenses (including income taxes) . . . . .

Net income before other gains (losses). . . . . . . . . . . . . . . . .

Total other gains (losses) . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-core items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Core net income (Non-GAAP). . . . . . . . . . . . . . . . . . . . . . . .

Dividends and guarantee fee of preference shares . . . . . . .

Core earnings to common shareholders (Non-GAAP) . . . . .

Common dividends paid . . . . . . . . . . . . . . . . . . . . . . . . . . . .

188.0

77.2

9.8

(16.4)

258.5

147.5

406.0

(4.4)

(140.0)

(146.7)

114.9

1.0

115.9

22.7

138.6

(15.7)

122.9

(19.3)

186.5

69.6

6.5

(23.3)

239.3

140.2

379.5

(5.7)

(134.9)

(151.6)

87.2

(9.4)

77.7

36.2

113.9

(16.5)

97.4

(24.8)

192.0

67.8

5.4

(26.6)

238.5

134.8

373.3

(8.0)

(129.8)

(143.2)

92.5

15.7

108.2

(1.8)

106.4

(16.5)

89.9

(27.4)

1.5

7.6

3.3

6.9

19.2

7.3

26.5

1.3

(5.1)

4.9

27.7

10.4

38.2

(13.5)

24.7

0.8

25.5

5.5

(5.5)

1.8

1.1

3.3

0.8

5.4

6.2

2.3

(5.1)

(8.4)

(5.3)

(25.1)

(30.5)

38.0

7.5

—

7.5

2.6

0.8 %

10.9 %

50.8 %

(29.6)%

8.0 %

5.2 %

7.0 %

(2.9)%

2.7 %

20.4 %

(12.4)%

0.3 %

4.0 %

1.7 %

(22.8)%

(28.8)%

3.8 %

(3.2)%

31.8 %

3.9 %

5.9 %

(5.7)%

(110.6)%

(159.9)%

49.2 %

(28.2)%

(37.3)% (2,111.1)%

21.7 %

(4.8)%

26.2 %

(22.2)%

7.0 %

— %

8.3 %

(9.5)%

Consolidated Results of Operations and Discussion for Fiscal Years Ended December 31, 2016, 2015 and 2014

Net Revenue

2016 vs. 2015

Total net revenue before provision for credit losses and other gains and losses for 2016 was $406.0 million, up $26.5 million (7.0%) from 2015. Net interest income 
before provision for credit losses increased from $239.3 million in 2015 to $258.5 million in 2016, an improvement of $19.2 million (8.0%). The increase in net interest income 
was driven primarily by higher average investment portfolio balances of $723.6 million, which were funded by an increase in deposits, and a decrease in deposit liability costs of 
9 basis points, which was driven by the repayment of expensive deposits in our UK jurisdiction. Slightly offsetting these increases was a decrease in related investment yields of 
21 basis points and a decrease in average loan balances of $105.6 million. The overall NIM decreased by 3 basis points from 248 basis points in 2015 to 245 basis points in 
2016. In addition, non-interest income was up $7.3 million (5.2%) attributable to increased trust and asset management revenues earned related to the recently acquired HSBC 
Bank Bermuda private banking investment management and trust businesses, along with organic business growth in asset management, which was slightly offset by lower 
transaction volume in foreign exchange revenue.

45

 
 
 
 
 
 
2015 vs. 2014

Total net revenue before provision for credit losses and other gains and losses for 2015 was $379.5 million, up $6.1 million (1.6%) from 2014. Net interest income 

before provision for credit losses increased from $238.5 million in 2014 to $239.3 million in 2015, an improvement of $0.8 million (0.3%). The increase in net interest income was 
driven primarily by higher average investment portfolio balances of $339.3 million, which were funded by an increase in deposits and a decrease in liability costs, which resulted 
from a decrease in interest expense on long-term debt of 7 basis points attributable to a decrease in the average volume of long-term debt outstanding, which was marginally 
offset by a decrease in related investment yields of 19 basis points and a decrease in average loan balances of $48.3 million. The overall NIM decreased by 26 basis points 
from 274 basis points in 2014 to 248 basis points in 2015. In addition, non-interest income was up $5.3 million (4.0%) attributable to increased trust revenues earned from the 
recently acquired Legis Group business, along with new business growth in asset management, and transaction volume increases in foreign exchange revenue.

Net Interest  Income Before Provision For Credit Losses

Net interest income is the amount of interest earned on our interest-earning assets less interest paid on our interest bearing liabilities. There are several drivers of the 

change in net interest income, including changes in the volume and mix of interest-earning assets and interest bearing liabilities, their relative sensitivity to interest rate 
movements, and the proportion of non-interest bearing sources of funds, such as equity and non-interest bearing current accounts.

The following table presents the components of net interest income for the years ended December 31, 2016, 2015 and 2014:

Year ended December 31,

Average
balance
($)

2016

Interest
($)

Average
rate
(%)

Average
balance
($)

2015

Interest
($)

Average
rate
(%)

Average
balance
($)

2014

Interest
($)

Average
rate
(%)

(in millions of $)

Assets

Cash due from banks and 
short-term investments . . . . . . . . . . . . . .

Investment in securities . . . . . . . . . . . . . .

Loans. . . . . . . . . . . . . . . . . . . . . . . . . . . .

2,655.3

3,940.6

3,921.1

Interest earning assets . . . . . . . . . . . . . .

10,517.0

Other assets . . . . . . . . . . . . . . . . . . . . . .

343.4

Total assets . . . . . . . . . . . . . . . . . . . . . .

10,860.4

Liabilities

9.8

77.2

188.0

275.0

—

275.0

0.37 %

1.95 %

4.78 %

2,407.9

3,217.0

4,026.7

2.61 %

9,651.6

—

371.5

2.53 %

10,023.1

6.5

69.6

186.5

262.6

—

262.6

0.27 %

2.16 %

4.63 %

1,752.9

2,877.8

4,075.0

2.72 %

8,705.7

—

410.8

2.62 %

9,116.5

5.4

67.7

192.0

265.1

—

265.1

0.31 %

2.35 %

4.71 %

3.05 %

—

2.91 %

Deposits. . . . . . . . . . . . . . . . . . . . . . . . . .

7,733.8

(11.8)

(0.15)%

7,156.7

(18.4)

(0.26)%

6,741.6

(20.9)

(0.31)%

Securities sold under agreement to
repurchase. . . . . . . . . . . . . . . . . . . . . . . .
Long-term debt . . . . . . . . . . . . . . . . . . . .

Interest bearing liabilities . . . . . . . . . . . . .

Non-interest bearing current accounts. . .

Other liabilities . . . . . . . . . . . . . . . . . . . . .

16.0

117.0

7,866.8

2,042.5

123.7

(0.1)

(4.5)

(0.73)%

(3.84)%

(16.4)

(0.21)%

2.1

117.0

7,275.8

1,720.7

196.8

—

(4.9)

— %

(4.15)%

(23.3)

(0.32)%

22.0

117.2

6,880.8

1,211.0

187.2

(0.1)

(5.6)

(0.38)%

(4.80)%

(26.6)

(0.39)%

Total liabilities . . . . . . . . . . . . . . . . . . . .

10,033.0

(16.4)

(0.16)%

9,193.3

(23.3)

(0.25)%

8,279.0

(26.6)

(0.32)%

Shareholders' equity . . . . . . . . . . . . . . . .

827.4

Total liabilities and shareholders'
equity . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-interest bearing funds net of non-

interest earning assets (free balance)

Net interest margin . . . . . . . . . . . . . . . .

10,860.4

2,650.2

2016 vs. 2015

829.8

10,023.1

2,375.8

837.5

9,116.5

1,824.9

258.6

2.45 %

239.3

2.48 %

238.5

2.74 %

Net interest income before provision for credit losses of $258.6 million in 2016 represented an increase of $19.2 million (or 8.0%) over our net interest income before 
provision for credit losses in 2015. Net interest income is generated largely by our Bermuda and Cayman segments, which accounted for 92.9% of total net interest income in 
2016. Interest income increased by $12.3 million in 2016,which was driven by increased investment portfolio balances and increased income on deposits from higher balances, 
with a smaller increase in loan interest income driven by higher rates, despite a decrease in average balances. Investment interest income increased by $7.6 million, driven by 
an increase of $723.6 million in average investment balances, which was slightly offset by a yield decrease of 21 basis points. The yield decrease resulted from a shortening of 
duration to approximately 3.4 years by year-end attributable to increased investments in shorter term structures and adjustable-rate US agency securities early in the year. 
During the year, this duration figure was lower than this and increased by year-end due to an increase in longer-duration held-to-maturity investments in the fourth quarter of 
2016. The  increase in investment balances was funded by an increase in deposits primarily from the recent acquisition of HSBC's private banking investment management and 
trust businesses in Bermuda.

Loan interest income was higher in 2016 by $1.5 million due primarily to a 15 basis point increase in yield, which was slightly offset by a $105.6 million decrease in 

average balances. The decrease in balances was largely due to several large prepayments in corporate lending and slower new loan generation than in the prior year, while the 
increase in yield was due to the Bermuda corporate rate and the Cayman base rate increases in December 2015 in reaction to the US Federal Reserve target rate revision. The 
majority of the loan portfolio is on a floating rate basis, and utilizes US Federal Reserve rates as a repricing reference point. Therefore, movements in the US Federal Reserve 
rates can impact loan interest income if management elects to change base rates. During 2016, there was an increase late in the fourth quarter to the Bermuda and Cayman 
base rate with no changes in the remaining jurisdictions.

46

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest bearing liability costs decreased by 11 basis points, resulting in a decrease in interest expense of $6.9 million, attributable to lower rates on interest bearing 
deposit rates and the repayment of the more expensive UK deposits, despite an increase of $577.1 million in average interest bearing deposits. Interest bearing deposit rates 
decreased due to a variety of rate revisions in all jurisdictions.

Average free balances for 2016 were $2.7 billion (2015: $2.4 billion), including non-interest bearing current accounts of $2.0 billion (2015: $1.7 billion), shareholders' 

equity of $827.4 million (2015: $829.8 million), net of other assets and other liabilities totaling $219.7 million (2015: $174.7 million). See "Risk Management" for more information 
on how interest rate risk is managed.

2015 vs. 2014

Net interest income before provision for credit losses of $239.3 million in 2015 represented an increase of $0.8 million (or 0.3%) over our net interest income before 
provision for credit losses in 2014. Net interest income is generated largely by our Bermuda and Cayman segments, which accounted for 88.6% of total net interest income. 
Interest income decreased by $2.5 million, which was driven by lower loan income, offset by improved investment portfolio performance and increased income on deposits. 
Investment income increased by $1.8 million, driven by an increase of $339.2 million in average balances, which was slightly offset by a yield decrease of 19 basis points. The 
yield decrease resulted from unfavorable prepayment speeds on US agency securities despite a shortening of duration to approximately 3.5 years attributable to increased 
investments in adjustable-rate US agency securities. The increase in investment balances increase was funded by an increase in deposits primarily from an increase in 
commercial deposits.

Loan interest income in 2015 was lower by $5.5 million due primarily to a $48.3 million decrease in average balances, and an 8 basis point decrease in yield. The 

decrease in balances was largely due to several large prepayments in corporate lending and slower new loan generation than in the prior year, while the decrease in yield was 
due to numerous smaller factors. The majority of the loan portfolio is on a floating rate basis, and utilizes base rates which utilize US Federal Reserve rates as a reference point. 
Therefore, movements in the US Federal Reserve rates can impact loan interest income if management elects to change base rates. During 2015, there was no change to the 
base rates charged to loans in any jurisdictions.

Interest bearing liability costs decreased by 7 basis points, driving a decrease in interest expense of $3.3 million, largely from the long-term debt paydown of 

$90 million in January 2014 and lower rates on interest bearing deposit balances in 2015. Interest bearing deposit rates decreased due to a variety of rate revisions in all 
jurisdictions.

Average free balances for 2015 were $2.4 billion (2014: $1.8 billion), including non-interest bearing current accounts of $1.7 billion (2014: $1.2 billion), shareholders' 

equity of $829.8 million (2014: $837.5 million), net of other assets and other liabilities totaling $174.7 million (2014: $223.6 million). See "Risk Management" for more information 
on how interest rate risk is managed.

Provision for Credit Losses

Our net provision for credit losses in 2016 was $4.4 million compared to $5.7 million in 2015, a decrease of $1.3 million. Incremental provisions of $5.8 million were 

required principally for general reserves pertaining to commercial real estate, partially offset by recoveries of $1.4 million. In comparison, in 2015, we required incremental 
provisions relating to specific reserves of $8.6 million that were partially offset by recoveries of $2.9 million. Recoveries on consumer and residential mortgages were 93% 
of 2016 recoveries and 66% of 2015 recoveries. The 2016 incremental provisions were comprised of $3.0 million against impaired loans and $2.8 million against unimpaired 
loans, versus $6.5 million and of $2.1 million respectively for 2015. The decline in 2016 impaired charges related primarily to a reduction in Bermuda residential credit losses, 
demonstrating the stability of our domestic credit markets. This is further evidenced by a reduction in non-accrual loans, which decreased $16.8 million to $48.5 million in 2016.

Our net provision for credit losses in 2015 was $5.7 million compared to $8.0 million in 2014, a decrease of $2.3 million. Incremental provisions of $8.6 million were 
required principally for specific reserves discussed above, partially offset by recoveries of $2.9 million. In comparison, in 2014, we required incremental provisions relating to 
specific reserves of $10.4 million that were partially offset by recoveries of $2.3 million. Recoveries on consumer and residential mortgages were 66% of 2015 recoveries and 
97% of 2014 recoveries. The 2015 incremental provisions were comprised of $6.5 million against impaired loans and $2.1 million against unimpaired loans, versus $12.0 million 
and a release of $1.6 million respectively for 2014. The decline in 2015 impaired charges related primarily to a $4.1 million reduction in Bermuda residential credit losses. The 
2015 increase in credit losses for unimpaired loans was spread across all jurisdictions due to increases in deemed country concentration risk.

47

Other Gains (Losses)

The following table represents the components of other gains (losses) for the years ended December 31, 2016, 2015 and 2014:

(in thousands of $)

2016

2015

2014

For the year ended
December 31,

Dollar Change

Percent Change

2015 to
2016

2014 to
2015

2015 to
2016

2014 to
2015

Net trading gains (losses) . . . . . . . . . . . . . . . . . . . .

715

(562)

10,070

1,277

(10,632)

(227.2)%

(105.6)%

Net realized gains (losses) on available-for-sale
investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net realized / unrealized gains (losses) on other
real estate owned. . . . . . . . . . . . . . . . . . . . . . . . . . .

Impairment of fixed assets . . . . . . . . . . . . . . . . . . . .

Net gain on sale of equity method investments . . . .

Net other gains (losses) . . . . . . . . . . . . . . . . . . . . . .

(807)

1,546

(4,407)

8,680

5,953

(13,087)

(135.1)%

(150.8)%

(440)

—

—

277

(5,083)

—

338

(1,804)

(1,986)

277

451

(717)

5,083

—

(1,145)

2,081

(258.8)%

(115.4)%

(3,097)

(100.0)%

155.9 %

(277)

(113)

— %

(100.0)%

(338.8)%

(25.1)%

Other gains (losses). . . . . . . . . . . . . . . . . . . . . . . .

1,014

(9,437)

15,688

10,451

(25,125)

(110.7)%

(160.2)%

Net Trading Gains

A $0.7 million gain was recorded with respect to trading securities in 2016 compared to net trading losses of $0.6 million in 2015. These gains were as a result of a 
determination made in 2015 that certain securities classified as AFS for our operations in Guernsey and the UK should have been classified as trading securities since 2011. 
These securities were sold by the second quarter of 2016 in both jurisdictions. The net change in unrealized gains (losses) on these securities was $0.1 million of net gains 
in 2016, and $0.7 million of net losses in 2015 and $9.9 million in 2014 which are classified as non-core. The increase was due primarily to movements in long-term US 
treasury rates prior to the liquidation date.

Net Realized Gains (Losses) on Available-For-Sale Investments

Net realized gains of $1.5 million were recorded in 2016 as a result of the sale of certain investments from our US government and federal agency portfolio where the 

proceeds were used to acquire long-term held-to-maturity investments. In 2015, we recorded a $4.4 million net realized loss on the sale of certain lower-yielding investments 
from our US government and federal agency portfolio.

In 2014, we recorded a $8.7 million net realized gain on the receipt of liquidation proceeds from our former investment in the Avenir Pass-through Note, which was 
formerly a structured investment vehicle. In 2016, we received a further $0.6 million in liquidation proceeds from this same investment Management considers these gains in 
2014 and 2016 to be non-core.

Net Realized/Unrealized Gains (Losses) on Other Real Estate Owned

Valuation adjustments and realized gains and losses related to real estate held for sale were losses of $0.4 million in 2016 compared to gains of $0.3 million in 2015, 

attributable largely to the sale of certain properties in Bermuda and Cayman triggering a small loss relative to gains under similar circumstances booked in 2015 and valuation 
losses in 2014.

Impairment of Fixed Assets

We conduct annual property impairment assessments on our properties held for sale and rent as well as other fixed assets, which resulted in no write downs in 2016. 

In 2015, there were $5.1 million in write-downs as a result of an impairment in the UK's core banking system due to the planned orderly wind-down of the deposit taking, 
investment management and custody businesses, which impacted the recoverable value of this asset to the UK operations during the wind-down period. In 2014, there were 
$2.0 million in write-downs to reflect current market values of properties held for sale and rent. 

Net Other Gains (Losses)

Net other losses were $0.8 million in 2016 compared to net other gains of $0.3 million in 2015 and $0.5 million in 2014. Included in the 2016 results is the non-core 
realized losses relating to a revision to the contingent consideration in the Legis acquisition from 2014 due to positive results during the pre-determined earn-out period which 
revised the estimated payments, offset by non-core realized gains relating to the contingent consideration in the HSBC Bermuda acquisition due to slightly lower referred 
business than the initial estimate. Included in the 2014 results is the non-core realized gain relating to the disposal of the Bank's investment in a private equity holding offset by 
business acquisition costs relating to the Legis acquisition.

Net Gain on Sale of Equity Method Investments

During 2014, we received $0.3 million in additional sale consideration for the 2012 disposal of Island Heritage Holdings Ltd. Management considered this gain in 2014 

to be non-core.

Non-Interest Income

Non-interest income is a function of a number of factors including the composition and value of client assets under management and administration, the volume and 
nature of clients' transaction activities, and the types of products and services our clients use. Our fee structure provides for varied pricing that depends on the value of client 
assets and the nature of services provided. As a result, it is not always possible to draw a direct relationship between the value of client assets and the level of non-interest 
income, though the trend of non-interest income generally follows the trend in client asset levels.

48

Total non-interest income increased from $140.2 million in 2015 to $147.5 million in 2016. Non-interest income as a percentage of total net revenue before provision for 

credit losses and other gains and losses decreased slightly from 36.9% in 2015 to 36.3% in 2016 due to a higher relative increase in net interest income.

Total non-interest income increased from $134.8 million in 2014 to $140.2 million in 2015. Non-interest income as a percentage of total net revenue before provision for 

credit losses and other gains and losses increased slightly from 36.1% in 2014 to 36.9% in 2015.

The following table presents the components of non-interest income for the years ended December 31, 2016, 2015 and 2014:

For the year ended
December 31,

 Dollar change

 Percent change

(in thousands of $)

2016

2015

2014

2015 to 2016

2014 to 2015

2015 to 2016

2014 to 2015

Asset management . . . . . . . . . . . . . . . . . . .

Banking . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign exchange revenue . . . . . . . . . . . . .

Trust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Custody and other administration services .

Other non-interest income . . . . . . . . . . . . . .

21,106

39,342

30,606

44,060

8,883

3,476

18,910

35,221

31,896

40,264

9,522

4,359

17,728

34,280

29,379

38,268

10,166

5,009

Total non-interest income. . . . . . . . . . . . .

147,473

140,172

134,830

2,196

4,121

(1,290)

3,796

(639)

(883)

7,301

1,182

941

2,517

1,996

(644)

(650)

5,342

11.6 %

11.7 %

(4.0)%

9.4 %

(6.7)%

(20.3)%

5.2 %

6.7 %

2.7 %

8.6 %

5.2 %

(6.3)%

(13.0)%

4.0 %

Asset Management

Asset management revenues are generally based on the market value of assets managed and the volume of transactions and fees for other services rendered. We 
provide asset management services from our offices in Bermuda, the Cayman Islands, Guernsey and the UK. Revenues from asset management were $21.1 million in 2016, 
compared to $18.9 million in 2015, and $17.7 million in 2014.

The table that follows shows the changes in the year-end values of clients' assets under management, sub-divided between those managed for clients on a 

discretionary basis and client funds invested in mutual funds that Butterfield manages ("Butterfield Funds"):

(in millions of $)

Butterfield Funds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other assets under management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total assets under management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2016 vs. 2015

Year ended
December 31,

 Dollar Change

2016

2015

2014

2015 to 2016

2014 to 2015

1,808

2,885

4,693

1,871

1,741

3,612

2,164

1,638

3,802

(63)

1,144

1,081

(293)

103

(190)

Assets under management were $4.7 billion as of December 31, 2016, compared to $3.6 billion as of December 31, 2015. The AUM increase was driven by the 

acquisition of the HSBC asset management business in Bermuda. This AUM increase was tempered by the loss of $0.2 billion of AUM resulting from the orderly wind-down of 
our asset management practice in the UK. The newly acquired business in Bermuda led to an increase of $5.0 million in asset management fees, slightly offset by $1.8 million of 
lost revenue from the UK. The Butterfield Funds were relatively stable in terms of AUM, with the money market fund showing signs of recovery after several years of decline due 
to low interest rates which impacted the returns. 

The remaining asset management fees are generated primarily from custody and brokerage fees. Custody fees were relatively unchanged at $0.7 million and 
brokerage fees decreased by $0.9 million to $2.0 million primarily as a result of the orderly wind-down in the UK, and to a lesser extent, a decrease in the volume of brokerage 
generating transactions. 

2015 vs. 2014

Assets under management were $3.6 billion as of December 31, 2015, compared to $3.8 billion as of December 31, 2014. The Butterfield Funds decreased by $0.3 

billion as clients continued to withdraw funds from the money market fund. Market appreciation continued to be insignificant due to the majority of the balance being held in zero-
yielding money market funds. On an average basis, AUM of the Butterfield Funds declined by 8% to $2.1 billion as of December 31, 2015 from $2.3 billion as of December 31, 
2014. In spite of this, asset management revenue generated by the Butterfield Funds increased by $1.9 million to $7.0 million for the year ended December 31, 2015, which was 
driven primarily by placement fees earned upon the launch of a new private equity fund in 2015 and higher average rates earned on money market funds owing to short-term 
interest rates.

The overall decline in AUM was partly offset by an increase of $0.1 billion in the discretionary portfolios, due primarily to growth in the number of high net worth private 

clients. However, on an average basis, AUM on the discretionary portfolios remained stable at $1.7 billion. Discretionary portfolios typically returned between 1% to 2% 
throughout the year, which was partly offset by unfavorable foreign exchange movements on the European portfolios. Overall, this led to a decrease in asset management 
revenue generated by the discretionary portfolios of $0.1 million to $8.0 million for the year ended December 31, 2015.

The remaining asset management fees are generated primarily from custody and brokerage fees, each of which decreased by $0.3 million for the year ended 

December 31, 2015 to $0.7 million and $2.9 million, respectively, due to a decrease in volume of assets under custody and a decrease in volume of transactions generating 
brokerage commission.

49

Banking

We provide a full range of community, commercial, and private banking services in select jurisdictions. Banking services are offered to individuals and small to medium-

sized businesses through branch locations, internet banking, automated teller machines, debit cards, and mobile banking in Bermuda and the Cayman Islands, while private 
banking services are offered in Bermuda, the Cayman Islands and Guernsey. Banking revenues reflect loan, transaction processing, and other fees earned in these jurisdictions. 
During 2016, we announced the orderly wind-down of our private banking and asset management businesses in the UK, which was completed by the second quarter. 

Banking fee revenues increased by 11.7% in 2016 to $39.3 million, compared to $35.2 million in 2015, due primarily to higher credit card activity and revised fee 

schedules in several jurisdictions and increased overdraft fees in 2016. 

Banking fee revenues increased by 2.7% in 2015 to $35.2 million, compared to $34.3 million in 2014, due primarily to higher credit card activity and increased wire fees 
in 2015, which were partially offset by the termination of a tailor-made banking product for one of our major clients in Guernsey in 2015, decreased electronic banking revenues 
due to the release of a collections reserve in 2014, and a large volume of loan exit fees charged in 2014 on repayment of some significant commercial facilities.

Foreign Exchange

We provide foreign exchange services in the normal course of business in all jurisdictions. The major contributors to foreign exchange revenues are Bermuda and the 

Cayman Islands, accounting for 90% of our foreign exchange revenue (2015: 87%; 2014: 86%). We do not maintain a proprietary trading book. Foreign exchange income is 
generated from client-driven transactions and totaled $30.6 million in 2016, compared to $31.9 million in 2015 and $29.4 million in 2014. The $1.3 million decrease from 2015 to 
2016  reflects decreased client activity and related volumes in both retail and institutional foreign exchange flows. The $2.5 million increase from 2014 to 2015 reflects increased 
client activity and related volumes in both retail and institutional foreign exchange flows. 

Trust

We provide both personal and institutional fiduciary services from our operations in Bermuda, The Bahamas, the Cayman Islands, Guernsey and Switzerland. 
Revenues are derived from a combination of fixed fees, fees based on the market values of assets held in trust and fees based on time spent in relation to the range of personal 
trust and company administration services and pension and employee benefit trust services we provide. 

In 2016, trust revenues represented 29.9% of our non-interest income, up from 28.7% in 2015. In 2016, trust revenues totaled $44.1 million, an increase of $3.8 million 

or 9.4% over 2015, attributable largely to the acquisition of the Bermuda Trust Company Limited, which was acquired from HSBC Bank Bermuda Limited on April 1, 2016. 
Revenue growth was supported by structured, proactive business development activities. Improved new business results were seen in all of our businesses in both personal 
and institutional fiduciary services.

In 2015, trust revenues represented 28.7% of our non-interest income, up from 28.4% in 2014. In 2015, trust revenues totaled $40.3 million, an increase of $2.0 million 

or 5.2% over 2014, attributable largely to the acquisition of the Legis Group business, which closed on April 1, 2014. Revenue growth was supported by structured, proactive 
business development activities.

Trust assets under administration were $82.4 billion at the end of 2016 compared to $81.8 billion at the end of 2015, an increase of $0.6 billion or 0.7%, which is 
attributable largely from new business from the recent HSBC trust acquisition in Bermuda, partially offset by unfavorable foreign exchange movements. Trust assets under 
administration decreased $2.6 billion or 3.0% from 2014 to 2015, which was again attributable largely to unfavorable foreign exchange movements. 

Custody and Other Administration Services

Custody fees are generally based on market values of assets in custody, the volume of transactions and flat fees for other services rendered. We provide custody 

services from our offices in Bermuda, the Cayman Islands, Guernsey and the UK, and other administration services — primarily administered banking — in Guernsey. In 2016, 
revenues were $8.9 million, a slight decrease of $0.6 million from 2015 due to lower transaction volumes and expired mandates. From 2014 to 2015, revenues decreased 
slightly by $0.6 million due to lower transaction volumes and expired mandates. 

Total assets under administration for the custody and other administration services business (which includes the administered banking services operations provided by 

our Guernsey business) were $24.7 billion on December 31, 2016, down from $39.2 billion on December 31, 2015, compared to $42.5 billion on December 31, 2014.

Other Non-Interest Income

The components of our other non-interest income for the years ended December 31, 2016, 2015 and 2014 are set forth in the following table:

(in thousands of $)

2016

2015

2014

Year ended
December 31,

Dollar Change

Percent Change

2015 to
2016

2014 to
2015

2015 to
2016

2014 to
2015

Net share of earnings from equity method investments. . . . .

Rental income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total other non-interest income. . . . . . . . . . . . . . . . . . . . .

1,175

1,104

1,197

3,476

979

1,379

2,001

4,359

834

2,726

1,449

5,009

196

(275)

(804)

(883)

145

(1,347)

552

20.0 %

(19.9)%

(40.2)%

17.4 %

(49.4)%

38.1 %

(650)

(20.3)%

(13.0)%

In 2016, we recorded equity pickup income of $1.2 million, an increase of $0.2 million from the prior year due to higher earnings by equity method investments. From 

2014 to 2015, equity pickup increased by $0.1 million due to higher earnings by equity method investments. Rental income decreased by $0.3 million to $1.1 million in 2016 due 
to a reduction in rented properties, and decreased by $1.3 million from 2014 to 2015 due to a reduction in rented properties. Included in the "Other" category are maintenance 
fees from leased premises, director's fee income, and other miscellaneous income.

50

Non-Interest Expenses

Expense management continued to be a key focus in 2016 as we continue to adapt to the low interest rate environment. Total non-interest expenses in 2016 were 

$286.0 million compared to $285.2 million in 2015 and $273.0 million in 2014. These figures include non-core expenses in 2016, 2015 and 2014 of $22.4 million, $30.4 million 
and $16.0 million, respectively. After adjusting for these non-core items, 2016 core expenses were down $8.7 million (3.4%) with an improvement in core efficiency ratio to 
63.8% from 66.0% in 2015. From 2014 to 2015, core expenses were down $2.2 million (0.9%) with an improvement in core efficiency ratio to 66.0% from 67.7% in 2014.

In 2016, salaries and other employee benefits accounted for 49.0% of non-interest expenses, with technology and communications and property making up 

27.4% combined.

The following table presents the components of non-interest expenses for the years ended December 31, 2016, 2015 and 2014:

Year ended
December 31,

(in millions of $)

2016

2015

2014

Salaries and other employee benefits. . . . . . . . . . . . . . . . .

140.0

134.9

129.8

Technology and communications . . . . . . . . . . . . . . . . . . . .

Property. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Professional and outside services. . . . . . . . . . . . . . . . . . . .

Indirect taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amortization of intangible assets . . . . . . . . . . . . . . . . . . . .

Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Restructuring costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other non-interest expenses. . . . . . . . . . . . . . . . . . . . . . . .

Total non-interest expenses. . . . . . . . . . . . . . . . . . . . . . .

Non-core items (Non-GAAP). . . . . . . . . . . . . . . . . . . . . . . .

Core non-interest expenses (Non-GAAP). . . . . . . . . . . .

57.4

21.0

18.9

16.4

4.5

4.5

6.3

17.0

286.0

(22.4)

263.5

57.1

21.5

27.6

13.9

4.4

3.9

2.2

19.7

285.2

(30.4)

254.8

57.1

24.3

24.0

14.2

4.3

3.8

—

15.5

273.0

(16.0)

257.0

Dollar Change

Percent Change

2015 to
2016

2014 to
2015

2015 to
2016

2014 to
2015

5.1

0.3

(0.5)

(8.7)

2.5

0.1

0.6

4.1

(2.7)

0.8

8.0

8.7

5.1

—

(2.8)

3.6

(0.3)

0.1

0.1

2.2

4.2

12.2

(14.4)

(2.2)

3.8 %

0.5 %

(2.3)%

(31.5)%

18.0 %

2.3 %

15.4 %

186.4 %

(13.7)%

0.3 %

(26.3)%

3.4 %

3.9 %

— %

(11.5)%

15.0 %

(2.1)%

2.3 %

2.6 %

— %

27.1 %

4.5 %

90.0 %

(0.9)%

For a full reconciliation of GAAP net income to core net income, please see "Selected Consolidated Financial Data — Reconciliation of Non-GAAP Financial 

Measures".

Salaries and Other Employee Benefits

Total salaries and other employee benefits costs were $140.0 million in 2016, up $5.1 million compared to 2015. Included in 2016 expenses were $11.3 million of 
severance, early retirement and project-related non-core costs, compared to $8.7 million of severance and project-related non-core costs in 2015 and $5.6 million in 2014. 
These 2016 amounts are primarily composed of $8.5 million of costs associated with the vesting of the outstanding 2010 legacy performance options. The remaining amounts in 
2016 and prior period amounts are composed of (i) $1.8 million in 2016, $8.1 million in 2015 and $2.7 million in 2014 in severance and early retirement, with the increase in 
2015 driven largely by compensation paid to former senior executives who stepped down from their positions during 2015; (ii) nil in 2016, $0.4 million in 2015 and $2.4 million 
in 2014 relating to the extensive review and account remediation exercise to determine the US tax compliance status of US person account holders; and (iii) $1.0 million 
in 2016, $1.0 million in 2015 and $0.5 million in 2014 attributable to business acquisition costs relating to the HSBC Bermuda acquisition completed in 2016 which were incurred 
in 2015 and 2016 and Legis and HSBC Cayman acquisitions in 2014.

Core salaries, which exclude these amounts, and other employee benefits costs were $128.7 million in 2016, up $2.5 million compared to 2015 due to increased post-
retirement medical costs associated with financial crime and tax reporting compliance, a slight increase due to headcount increases as a result of the recent acquisition which 
was slightly offset by favorable foreign exchange fluctuations from foreign-denominated subsidiaries. From 2014 to 2015, core salaries increased $2.1 million due to increased 
costs resulting from higher healthcare costs, which were partially offset by a headcount reduction and favorable foreign exchange fluctuations from foreign-denominated 
subsidiaries. 

Headcount on a full-time equivalency basis at the end of 2016 was 1,240, compared to 1,141 in 2015 and 1,164 in 2014. The increase from 2015 to 2016 was a result 

of staff increases resulting from the HSBC Bermuda acquisition. The decrease from 2014 to 2015 was a result of certain expired mandates in administered banking and trust 
services, as well as a decrease in temporary staffing (included in full-time equivalent) that were involved in the integration of acquisitions in the prior year, as well as the tax 
compliance review.

Technology and Communications

Technology and communication costs reflect expenses relating to the support for our IT infrastructure and increased slightly to $57.4 million in 2016 due to increased 

depreciation. In 2015 and 2014, technology and communications costs remained constant at $57.1 million.

Property

Property costs, which reflect occupancy expenses, building maintenance, and depreciation of property, plant and equipment, were $21.0 million in 2016, down $0.5 

million from $21.5 million recorded in 2015 due primarily to reduced electrical costs from ongoing implemented cost savings initiatives in one our jurisdictions, offset by 
increased file storage costs.

From 2014 to 2015, property costs decreased by $2.8 million due primarily to decreased property management and maintenance costs resulting from the sale of hotel 

properties in the third quarter of 2015, as well as reduced electrical costs due to ongoing implemented cost savings initiatives.

51

Professional and Outside Services

Professional and outside services primarily include consulting, legal, audit and other professional services. The 2016 expense of $18.9 million included $1.7 million of 

non-core project-related costs. In 2015 and 2014, the total expenses of $27.6 million and $24.0 million included non-core project expenses of $15.8 million and $9.5 million, 
respectively. Excluding the non-core project-related costs, professional fees from our core business increased by $5.2 million from 2015 to 2016  due to increased financial 
crime and tax reporting compliance costs and decreased by $0.9 million from 2014 to 2015 due to reduced consulting expenditures. The non-core project-related costs in 2016 
consisted of:

•  $0.9 million relating to the extensive review and account remediation exercise to determine the US tax compliance status of US person account holders resulting 

from the so-called John Doe Summonses issued by the USAO to six US financial institutions with which we had correspondent bank relationships. Costs associated 
with this remediation exercise during the year ended December 31, 2016 amounted to $2.2 million (2015 — $3.8 million; 2014 — $10.2 million), comprised largely 
of professional fees of $1.0 million (2015: $2.8 million; 2014: $6.9 million); and

•  $0.7 million of legal and professional fees relating to the acquisition of the Bermuda Trust Company Limited and the private banking and investment management 
operations of HSBC Bank Bermuda Limited.  In 2015, we realized expenses of $1.0 million related to this same acquisition. During 2014, we expensed $2.8 million 
of legal and professional fees relating to the acquisitions of Legis and HSBC Cayman.

In forthcoming periods, we expect to incur additional expenses associated with the compliance with regulations which are a result of our recent listing in the US, which will 
largely be composed of professional and outside services expenses. 

Indirect Taxes

These taxes reflect taxes levied in the jurisdictions in which we operate, including employee-related payroll taxes, customs duties, and business licenses. In 2016, the 

expense was $16.4 million, up $2.5 million due mainly to increased payroll tax and a stamp duty paid upon the HSBC Bermuda acquisition, both in Bermuda. Of the $16.4 
million in indirect taxes, $12.0 million was paid to the Bermuda government agencies for payroll tax, business licenses and land taxes, $1.8 million for value-added taxes paid in 
our UK business and $2.5 million was paid to other governments for business licenses, insurance tax and work permit fees. We incurred new taxes in Bermuda during 2016 as 
payment for the Bermuda Deposit Insurance Scheme. These amounts are calculated at 0.25% per annum of the average total amount of our Bermuda Dollar deposits, and are 
payable quarterly. These payments began during the third quarter of 2016, and were not a material amount by year-end. The Bermuda Government has increased payroll tax in 
each of the past two years, and subsequent increases could increase indirect taxes. From 2014 to 2015, indirect taxes decreased by $0.3 million mainly due to value-added tax 
recoveries in the UK.

Amortization of Intangible Assets

Intangible assets relate to client relationships acquired from business acquisitions and are amortized on a straight-line basis over their estimated useful lives, not 

exceeding 15 years. The estimated lives of these acquired intangible assets are re-evaluated annually and tested for impairment. The amortization expense associated with 
intangible assets was $4.5 million in 2016 compared to $4.4 million in 2015 and $4.3 million in 2014. The higher amortization levels from 2015 to 2016 were driven by an 
increase in identifiable, limited life intangible assets acquired in the HSBC Bermuda acquisition, while the increase from 2014 to 2015 was driven by a similar increase in 
identifiable, limited life intangible assets acquired in the Legis Group and HSBC Cayman acquisitions completed in 2014.

Marketing

Marketing expenses reflect costs incurred in advertising and promoting our products and services. Marketing expenses totaled $4.5 million in 2016, up $0.6 million 
compared to 2015, but remained consistent as a percentage of total net revenue before provision for credit losses and other gains and losses at 1.1%. From 2014 to 2015, 
marketing expenses increased by $0.1 million while still maintaining the same percentage of total revenue before provision for credit losses and other gains and losses at 1.0%. 

Other Non-Interest Expenses

(in millions of $)

2016

2015

2014

For the year ended
December 31,

Dollar Change

Percent Change

2015 to
2016

2014 to
2015

2015 to
2016

2014 to
2015

Stationery & supplies . . . . . . . . . . . . . .

Custodian & handling . . . . . . . . . . . . . .

Charitable donations . . . . . . . . . . . . . . .

Insurance . . . . . . . . . . . . . . . . . . . . . . .

Other expenses

Agent commission fees . . . . . . . . . . .

Cheque processing . . . . . . . . . . . . . .

Directors' fees . . . . . . . . . . . . . . . . . .

Dues and subscriptions . . . . . . . . . . .

Foreign bank charges . . . . . . . . . . . .

General expenses . . . . . . . . . . . . . . .

Maintenance fees for liquidity facility .

Registrar and transfer agent fee . . . .

Provision for settlement amount
arising from tax compliance review . .
Other . . . . . . . . . . . . . . . . . . . . . . . . .

1.6

2.0

0.9

2.7

0.7

1.1

1.8

0.2

0.8

0.5

0.2

0.6

0.7

3.2

1.4

1.6

0.8

2.1

0.6

1.2

1.2

0.3

0.8

0.1

0.2

0.5

4.8

4.1

1.3

1.8

0.8

2.2

0.4

1.3

0.9

0.5

0.6

0.7

0.2

0.7

—

4.1

Total other non-interest expenses. . .

17.0

19.7

15.5

52

0.2

0.4

0.1

0.6

0.1

(0.1)

0.6

(0.1)

—

0.4

—

0.1

(4.1)

(0.9)

(2.7)

0.1

(0.2)

—

(0.1)

0.2

(0.1)

0.3

(0.2)

0.2

(0.6)

—

(0.2)

4.8

—

4.2

14.3 %

25.0 %

12.5 %

28.6 %

16.7 %

(8.3)%

50.0 %

(33.3)%

— %

400.0 %

—

7.7 %

(11.1)%

— %

(4.5)%

50.0 %

(7.7)%

33.3 %

(40.0)%

33.3 %

(85.7)%

—

20.0 %

(28.6)%

(85.4)%

(22.0)%

— %

— %

(13.7)%

27.1 %

 
 
 
Other non-interest expenses were $17.0 million in 2016, a decrease of $2.7 million compared to 2015. This was principally driven by a $4.8 million provision for a 

potential settlement arising from the tax compliance review in 2015 compared to an additional $0.7 million provision raised for this review in 2016, and certain expenses related 
to the recent IPO and NYSE listing including increased insurance costs.  

From 2014 to 2015, other non-interest expenses increased $4.2 million, principally driven by a $4.8 million provision for a settlement amount arising from the tax 

compliance review in 2015 compared to lower operational losses experienced in 2014. As the investigation regarding this tax compliance review remains ongoing at this time, 
the timing and terms of the final resolution, including any fines or penalties, remain uncertain and the financial impact to us could exceed the amount of the provision. In this 
regard, we note that the US authorities have not approved or commented on the adequacy or reasonableness of the provision. Management views this provision as non-core. 
See "Information on the Company — Legal Proceedings".

Income Taxes

Each jurisdiction in which we operate is subject to different corporate income tax laws. We are incorporated in Bermuda as a local company and, pursuant to Bermuda 

law, not obligated to pay any taxes in Bermuda on either income or capital gains there. Our subsidiaries in the Cayman Islands and The Bahamas are not subject to any taxes 
on either income or capital gains under current laws applicable in the respective jurisdictions. In general, entities in Bermuda and the Cayman Islands are not subject to 
corporate income taxes but are required to pay higher rates of indirect taxes (included above) such as license fees and, in Bermuda, payroll taxes.

Our subsidiaries in the UK, Guernsey and Switzerland are subject to the tax laws of those jurisdictions. The corporate tax rate in the UK is 20%, while in Guernsey, 

banking profits are subject to a 10% flat corporate tax rate. See Note 25 "Income taxes" in the Audited Consolidated Financial Statements for a reconciliation between the 
effective income tax rate and the statutory income tax rate. 

In 2016, income tax expense netted to $0.7 million compared to $1.4 million in 2015. The change in income tax expense of $0.6 million was due primarily to the impact 
of exchange rate movements in the translation of the balances from our UK and Guernsey subsidiaries, and the existence of a $0.5 million deferred tax expense in 2015 relating 
to the write-down of a deferred tax asset in that year.

From 2014 to 2015, the change in income tax amounted to $1.4 million due principally to a $1.0 million tax refund that our Guernsey segment was notified of and 

recognized in 2014 relating to the ability to claim accelerated tax allowances on a computer system implemented in 2013 and a deferred tax expense of $0.5 million in 2015 due 
primarily to the write-off of a deferred tax asset relating to capital allowance in the UK. The deferred tax asset amount written off related to the orderly wind-down of the deposit 
taking, investment management and custody businesses in the UK jurisdiction, which resulted in an assessment that the benefits related to this deferred tax asset would not be 
realizable. 

Net Income

We reported net income of $115.9 million for the year ended December 31, 2016, compared to $77.7 million in 2015 and $108.2 million in 2014. The increase from 
2015 to 2016 of $38.2 million was driven by higher net interest and non-interest income, offset by slightly higher non-interest expenses. The increases in net interest and non-
interest income were driven principally by the acquisition of the private banking investment management and trust businesses of HSBC in Bermuda. This acquisition drove 
increases in trust and asset management fees, and provided additional deposits which funded an increase in average investments balances of $723.6 million, which resulted in 
an increase in interest income on investments. The decrease from 2014 to 2015 of $30.4 million was driven largely by non-core gains (losses) and expenses, which increased 
$38.0 million year over year due primarily to higher project related costs compared to 2014.

After deduction of preference dividends and guarantee fees (2016: $15.7 million, 2015: $16.5 million and 2014: $16.5 million) and the premium paid on the preference 

share buy-backs and redemption (2016: $41.9 million, 2015: nil and 2014: $0.1 million), net income available to common shareholders was $58.4 million ($1.18 per share) in 
2016 compared to $61.3 million ($1.23 per share) in 2015 and $91.5 million ($1.65 per share) in 2014. The increased premium in 2016 was due to the redemption and 
cancellation of all of the outstanding preference shares in December 2016. These per share figures reflect the reverse share split that the Bank effected on September 6, 2016. 

53

Consolidated Balance Sheet and Discussion

The following table shows the balance sheet as reported as of December 31, 2016 and 2015:

(in millions of $)

Assets

As of
December 31,

2016

2015

Dollar
Change

Percent
Change

Cash due from banks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Securities purchased under agreement to resell. . . . . . . . . . . . .

Short-term investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Investment in securities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Loans, net of allowance for credit losses . . . . . . . . . . . . . . . . . .

Premises, equipment and computer software . . . . . . . . . . . . . . .

Goodwill and intangibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2,102

149

520

4,400

3,570

168

62

133

2,289

—

409

3,224

4,000

183

51

119

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11,104

10,276

Liabilities

Total deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10,034

Total other liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

242

117

Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10,393

Preference shareholders' equity . . . . . . . . . . . . . . . . . . . . . . . . .

Common and contingent value convertible preference
shareholders' equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total shareholders' equity . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—

711

711

9,182

226

117

9,525

183

567

750

Total liabilities and shareholders' equity . . . . . . . . . . . . . . . .

11,104

10,276

(187)

149

111

1,176

(430)

(15)

11

14

828

852

16

—

868

(183)

144

(39)

828

(8.2)%

100.0 %

27.1 %

36.5 %

(10.8)%

(8.2)%

21.6 %

11.8 %

8.1 %

9.3 %

7.1 %

— %

9.1 %

(100.0)%

25.4 %

(5.2)%

8.1 %

Capital Ratios

Risk-weighted assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tangible common equity (TCE). . . . . . . . . . . . . . . . . . . . . . . . . .

Tangible assets (TA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

TCE/TA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Common Equity Tier 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Tier 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Capital. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Leverage ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

As of
December 31,

2016

2015

4,365

649

11,042

5.9%

15.3%

15.3%

17.6%

5.8%

4,304

516

10,224

5.1%

 N/A

16.2%

19.0%

N/A

We maintain a liquid balance sheet and are well capitalized. As of December 31, 2016, total cash due from banks, short-term investments and investment in securities 

(excluding held-to-maturity investments) represented $6.1 billion, or 55.0% of total assets, up slightly from 50.8% at the end of 2015 due to an increase in available-for-sale 
securities and short-term investments due to an increase in customer deposits. Shareholders' equity at December 31, 2016 was $710.7 million, down from $750.4 million at the 
end of 2015 due primarily to the redemption and cancellation of all of the outstanding preference shares, despite our IPO and net income on the year. We expect, and have 
undertaken as a prudential matter, to replenish our shareholders' equity through retained earnings. Of the shareholders' equity at the end of 2016, preference shareholders' 
equity was nil and common equity was $710.7 million (2015: $182.9 million and $567.5 million, respectively) due to the redemption and cancellation of all of the preference 
shares in December 2016.

Total assets grew by $0.8 billion to $11.1 billion from 2015 to 2016, primarily reflecting a $0.8 billion increase in customer deposit levels reinvested in short-term 

investments securities sold under agreement to repurchase and investment in securities, which grew by $1.4 billion. 

As of December 31, 2016, our capital ratios were strong, and were significantly in excess of regulatory requirements. Effective January 1, 2016, the Bank's regulatory 
capital is determined in accordance with current Basel III guidelines as issued by the BMA. Basel III adopts CET1 as the predominant form of regulatory capital with the CET1 
ratio as a new metric.  Basel III also adopts the new Leverage Ratio regime, which is calculated by dividing Tier 1 capital by an exposure measure. The exposure measure 
consists of total assets (excluding items deducted from Tier 1 capital) and certain off-balance sheet items converted into credit exposure equivalents as well as adjustments for 
derivatives to reflect credit risk and other risks. Prior to January 1, 2016, the Bank's regulatory capital was determined in accordance with Basel II guidelines issued by the BMA. 

The TCE/TA ratio at the end of 2016 was 5.9% (2015: 5.1%), while the CET1 and total tier 1 capital ratios at the end of 2016 were 15.3% (2015: 10.7%) and 15.3% 

(2015: 16.2%), respectively. These ratios continue to remain in excess of regulatory minimums at December 31, 2016.

54

 
 
 
 
 
 
 
Cash Due from Banks and Short-Term Investments

We only place deposits with highly-rated institutions and ensure that there is appropriate geographic and sector diversification in our exposures. Limits are set for 

aggregate geographic exposures and for every counterparty for which we place deposits. Those limits are monitored and reviewed by our Credit Risk Management division and 
approved by the Financial Institutions Committee. We define cash due from banks to include cash on hand, cash items in the process of collection, amounts due from 
correspondent banks and liquid investments that are readily convertible to known amounts of cash and which are subject to an insignificant risk of change in fair value. Such 
investments are those with less than three months maturity from the date of acquisition and include unrestricted term deposits, certificates of deposit and treasury bills. 
Investments of a similar nature that are either restricted or have a maturity of more than three months but less than one year are classified as short-term investments. As of 
December 31, 2016, cash due from banks and short-term investments were $2.8 billion, compared to $2.7 billion as of December 31, 2015. The increase from 2015 to 2016 was 
due to a $0.9 billion increase in average customer and bank deposits in 2016 that were partially placed in investments with the remainder being held in short term investments 
and securities sold under agreement to repurchase to maintain liquidity.

See "Note 3: Cash due from banks" and "Note 4: Short-term investments" to our audited consolidated financial statements as of and for the year ended December 31, 

2016 for additional tables and information.

Investment in Securities

Our investment policy requires management to maintain a portfolio of securities that provide the liquidity necessary to cover our obligations as they come due, and 

mitigate our overall exposure to credit and interest rate risk, while achieving a satisfactory return on the funds invested. The securities in which we invest are limited to securities 
that are considered investment grade. Securities in our investment portfolio are accounted for as either trading, available-for-sale or held-to-maturity. Investment policies are 
approved by the Board, governed by the Group Asset and Liability Committee and monitored by Group Market Risk, a department of the Group Risk Management division.

Consistent with industry and rating agency designations, we define investment grade as "BBB" or higher. As of December 31, 2016, 99.9% (2015: 99.8%) of our total 

investments were investment grade. Of these securities, 93.7% (2015: 93.1%) are rated "A" or higher.

The following table presents the carrying value of investment securities by balance sheet category as of December 31, 2016 and 2015:

As of
December 31,

(in millions of $)

2016

2015

Dollar Change

Percent Change

Trading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Available-for-sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Held-to-maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Investment in Securities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

3,333

1,061

4,400

321

2,201

701

3,224

(315)

1,132

360

1,176

(98.1)%

51.4 %

51.4 %

36.5 %

The investment portfolio was $4.4 billion as of December 31, 2016, compared to $3.2 billion as of December 31, 2015. The increased portfolio size was due to 
purchases of liquid US government and federal agency securities using cash provided by the increased deposit base, primarily as a result of the recent acquisition and organic 
business growth. New investments were placed primarily in US government and federal agency securities that totaled $3.5 billion, based upon carrying value, or 79.3% of the 
total investment portfolio, as of December 31, 2016. Total net unrealized losses of the investment portfolio were $36.4 million, compared to net unrealized gains of $0.7 million at 
the end of 2015. The movement in unrealized gains for the year was primarily driven by an increase in longer-term US treasury interest rates. The 10-year treasury rate was 
2.45% as of December 31, 2016 compared to 2.27% the year before.

Trading securities totaled $6.3 million at the end of 2016, compared to $321.3 million at the end of 2015. As of December 31, 2016, trading securities consisted of real 

estate mutual funds and seed capital invested in mutual funds managed by us of 100.0%, or $6.3 million (2015: 1.9%, or $6.2 million). In the prior year, trading securities 
consisted of 86.9% or  $279.3 million of holdings of securities issued by the US government and federal agencies, debt securities issued by non-US governments of 2.3%, or 
$7.5 million and guaranteed student loan-backed securities of 8.8%, or $28.3 million. The overall decrease in trading securities was in an effort to reduce volatility in earnings. 
These securities were held by our Guernsey and UK segment and were sold by the second quarter of 2016. 

AFS securities totaled $3.3 billion at the end of 2016, compared to $2.2 billion at the end of 2015. As of December 31, 2016, 72.9% or $2.4 billion (2015: 63.8%, or 

$1.4 billion) of AFS securities consisted of holdings of securities issued by the US government and federal agencies. The US government guarantees 34.8% or $1,159.3 million 
(2015: 23.4% or $734.3 million) of these securities. Corporate debt securities represented 15.4%, or $514.5 million (2015: 23.0% or $506.1 million) of the AFS portfolio. As of 
December 31, 2016, the remaining 11.6%, or $387.9 million of AFS securities (2015: 13.3% or $290.7 million) was comprised primarily of commercial mortgage-backed 
securities of 4.5%, or $150.5 million (2015: 6.8%, or $148.7 million), guaranteed student loan-backed securities of 0.4%, or $12.5 million (2015: 0.6%, or $12.2 million), debt 
securities issued by non-US governments of 0.8%, or $27.0 million (2015: 1.3%, or $29.6 million) and residential mortgage-backed securities of 5.9%, or $197.8 million (2015: 
4.6%, or $100.2 million). The overall increase in US government and federal agency securities was funded by the increase in the overall deposits, with a smaller portion being 
added to strategically selected residential mortgage-backed securities. 

HTM investments were $1.1 billion as of December 31, 2016 (2015: $0.7 billion) and consisted entirely of mortgage-backed securities issued by US federal agencies 
that management does not intend to sell before maturity. The increase in the HTM portfolio was also related to a repositioning of the investment portfolio intended to increase 
investment yield and reduce volatility in other comprehensive income.

55

 
 
Investment Valuation — OTTI Considerations

Securities in unrealized loss positions are analyzed as part of management's ongoing assessment of OTTI. When management intends to sell securities, it recognizes 
an impairment loss equal to the full difference between the amortized cost basis and the fair value of those securities. When management does not intend and is not required to 
sell equity or debt securities in an unrealized loss position, potential OTTI is considered using a variety of factors, including: the length of time and extent to which the market 
value has been less than amortized cost; adverse conditions specifically related to the industry, geographic area or financial condition of the issuer or underlying collateral of a 
security; payment structure of the security; changes to the rating of the security by a rating agency; the volatility of the fair value changes; and changes in fair value of the 
security after the balance sheet date.

Management made a strategic repositioning of the investment portfolio during 2015, which resulted in the sale of AFS securities triggering realized losses of 

$4.4 million. The securities sold were primarily long duration, fixed income securities which were highly sensitive to interest rate risk and were sold in the lead-up to the 
announcement for a rate rise in December 2015. While management sold additional AFS securities in 2016, these securities were sold for gains of $0.9 million. Management 
does not have the intention or does not foresee a more likely than not scenario where management will be required to sell any further securities which are in an unrealized loss 
position, and accordingly, management has concluded that this sale does not result in an OTTI for any remaining securities in a loss position as of December 31, 2016.

See "Note 5: Investments in securities" to our audited consolidated financial statements as of December 31, 2016 for additional tables and information.

Loans

The loan portfolio decreased from $4.0 billion in 2015 to $3.6 billion as of December 31, 2016, due primarily to significant prepayments on the government, commercial 

and residential mortgage portfolio and unfavorable foreign exchange rate movements, without an adequate amount of new loans written to offset these decreases.

During the year ended 2016, gross loans written totaled $544.5 million, which were offset by paydowns of $854.2 million.

The loan portfolio represented 32.2% of total assets as of December 31, 2016 (2015: 38.9%), while loans as a percentage of customer deposits decreased from 43.6% 

at the end of 2015 to 35.7% at the end of 2016.

Allowance for credit losses as of December 31, 2016 totaled $44.2 million, a decrease of $5.1 million from the prior year. The movement in the allowance was mainly 

the result of charge-offs of $10.4 million recorded during the year, partially offset by incremental recoveries of $5.8 million (including recoveries of $1.4 million). Of the total 
allowance, the general allowance was $32.5 million (2015: $30.2 million) and the specific allowance was $11.7 million (2015: $19.1 million), reflecting a specific coverage ratio of 
24.2%, compared to 29.3% as of December 31, 2015. The decrease in the specific coverage ratio reflects a proportionately higher decrease in specific provisions relative to the 
decrease in gross non-accrual loans. This was as a result of the recovery of a large commercial mortgage with a large provision relative to a decrease in non-accrual residential 
mortgages which previously carried smaller provisions.

Gross non-accrual loans totaled $48.5 million as of December 31, 2016, down $16.8 million from $65.3 million as of December 31, 2015, and represented 1.3% of the 

total loan portfolio as of December 31, 2016, compared to 1.6% as of December 31, 2015. During 2016, we held OREO amounting to $14.2 million (2015: $11.2 million), 
consisting of commercial real estate of $12.1 million (2015: $6.7 million), foreclosed residential properties of $2.1 million (2015: $4.5 million) and nil amount of property held for 
sale reclassified during 2016 (2015: nil).

Government

Loans to governments were $112.4 million, which was a $112.8 million decrease from 2015, due primarily to paydowns in government lending in Bermuda compared to 

new government lending in Bermuda in the prior year. This decrease accounts for 26.2% of the overall decrease in net loans year-on-year. 

Commercial

The commercial and industrial loan portfolio includes loans and overdraft facilities advanced primarily to corporations and small and medium-sized entities, which are 

generally not collateralized by real estate and where loan repayments are expected to flow from the operation of the underlying businesses.

Commercial real estate loans are offered to real estate investors, developers and builders domiciled primarily in Bermuda and the UK. To manage our credit exposure 

on such loans, the principal collateral is real estate held for commercial purposes and is supported by a registered mortgage. Cash flows from the properties, primarily from 
rental income, are generally supported by long-term leases to high quality international businesses. These cash flows are principally sufficient to service the loan. The portfolio 
decreased by $66.3 million to $609.8 million at December 31, 2016 due primarily to repayments of loans in our European jurisdictions.

Commercial loans outstanding as of December 31, 2016 were $357.2 million, which represented a decrease of $26.3 million from the previous year, driven by 

repayments of commercial lending facilities principally in the Cayman Islands and Bermuda.

Residential

The residential mortgage portfolio comprises mortgages to clients with whom we are seeking to establish (or already have) a comprehensive financial services 

relationship. It includes mortgages to individuals and corporate loans secured by residential property.

All mortgages were underwritten utilizing our stringent credit standards. See "Risk Management — Credit Risk". Residential loans consist of conventional home 

mortgages and equity credit lines.

As of December 31, 2016, residential mortgages totaled $2.3 billion (or 64.6% of total gross loans), a $0.2 billion decrease from December 31, 2015. This decrease 
was attributed mainly to reductions in the residential mortgages portfolio across the Cayman and Guernsey jurisdictions and unfavorable foreign exchange movements within 
the portfolio, which were partially offset by increases in the UK residential mortgage portfolio. Residential lending in Bermuda was relatively stable year-on-year.

OREO and Non-Accrual Loans

While non-accrual loans decreased during the year by $16.8 million, OREO increased slightly by $3.0 million. The growth in OREO was driven by a commercial 

property which was foreclosed upon and added to OREO in Bermuda in the fourth quarter of 2016. Excluding the effect of this property, OREO decreased $4.9 million due to 
sales in the residential mortgage OREO portfolio in Bermuda. This decrease, along with the decrease in non-accrual loans, reflects the Bank's continued focus on improving the 
quality of our loan portfolio. Non-accrual loans decreased as a result of the Bank continuing to work with holders of non-performing loans, which resulted in several loans 
returning to a performing status during the year, primarily within residential mortgages.

56

Other Loan Portfolios

We provide loans, as part of our normal banking business, in respect of automobile financing, consumer financing, credit cards, commercial financing, loans to financial 
institutions and overdraft facilities to retail, corporate and private banking clients in the jurisdictions in which we operate. As of December 31, 2016, other consumer loans totaled 
$197.8 million (or 5.5% of total gross loans), a $29.7 million decrease from December 31, 2015. The decrease was due to repayments and expiration of loan facilities without 
sufficient new loan origination.

See "Note 6: Loans" and "Note 7: Credit risk concentrations" to our audited consolidated financial statements as of December 31, 2016 for more information on our 

loan portfolio and contractual obligations and arrangements.

Deposits

Deposits are our principal funding source for use in lending, investments and liquidity. We are a deposit-led bank and do not require the use of wholesale or institutional 

markets to fund our loan business. See "Risk Management — Liquidity Risk" and "Risk Management — Credit Risk". Deposit balances at the end of reporting periods, 
particularly in our Bermuda and Cayman Islands operations, can fluctuate due to significant balances that flow in and out from fund and insurance clients to meet quarter-end 
cyclical cash flow requirements.

The table below shows the year-end and average customer deposit balances by jurisdiction for the year ended and as of December 31, 2016 and 2015:

(in millions of $)

Bermuda ..........................................................................................................................................

Cayman ...........................................................................................................................................

Guernsey .........................................................................................................................................

The Bahamas ..................................................................................................................................

UK ...................................................................................................................................................

As of
December 31

2016

2015

5,947

3,024

967

72

—

4,272

3,013

1,245

40

598

Dollar
change

Average balance

2016

2015

Dollar
change

1,675

11

(278)

32

(598)

5,270

3,034

1,178

56

179

4,013

2,804

1,366

66

611

1,257

230

(188)

(10)

(432)

857

Total customer deposits ...............................................................................................................

10,010

9,168

842

9,717

8,860

Average customer deposits increased by $0.9 billion to $9.7 billion in 2016. On a year-end basis, customer deposits were up $0.8 billion to $10.0 billion from $9.2 

billion at the end of 2015. The increase was largely from new clients as a result of the recent acquisition in Bermuda, as well as organic growth in both Bermuda and Cayman 
within consumer deposits.

Customer demand deposits, which include checking accounts (both interest bearing and non-interest bearing), savings and call accounts, totaled $8.2 billion, or 81.9% 
of total customer deposits at the end of 2016, compared to $7.7 billion, or 83.5%, at the end of 2015. Customer term deposits increased by $0.3 billion to $1.8 billion compared 
to the prior year. The cost of funds on deposits improved from 21 basis points in the full year ended 2015 to 12 basis points in 2016 as a result of an increase in average non-
interest bearing deposits by $0.3 billion to $2.0 billion, and the payback of deposits from our UK jurisdiction, which in the prior year carried a cost of deposits of 75 basis points 
on a jurisdictional stand-alone basis.

See "Note 10: Customer deposits and deposits from banks" to our audited consolidated financial statements as of December 31, 2016 for additional tables and information.

Borrowings

We have no issuances of certificates of deposit ("CD"), commercial paper ("CP") or senior notes outstanding and have no CD or CP issuance programs. We use 

funding from the inter-bank market as part of interest rate and liquidity management. As of December 31, 2016, deposits from banks totaled $23.8 million, an increase of $9.3 
million from the prior year.

Employee Future Benefits

We maintain trusteed pension plans including non-contributory defined benefit plans and a number of defined contribution plans, and provide post-retirement 
healthcare benefits to our qualifying retirees. The defined benefit provisions under the pension plans are generally based upon years of service and average salary during the 
final years of employment. The defined benefit pension and post-retirement healthcare plans are not open to new participants and are non-contributory and the funding required 
is provided by us, based upon the advice of an independent actuary.

Effective December 31, 2011, the Bermuda defined benefit pension benefits were amended to freeze credited service and final average earnings for remaining active 

members. Effective January 2012, all the participants of the Bermuda defined benefit pension plan are inactive and in accordance with GAAP, the net actuarial loss of the 
Bermuda defined benefit pension plan is amortized over the estimated average remaining life expectancy of the inactive participants of 22.8 years. Prior to all Bermuda 
participants being inactive, the net actuarial loss of the Bermuda defined benefit pension plan was amortized to net income over the estimated average remaining service period 
for active members of 4.5 years.

Effective September 30, 2014, the defined benefit pension benefits of our Guernsey operations were amended to freeze credited service and final average earnings for 

remaining active members. The benefits amendment resulted in a further reduction in the Guernsey defined benefit pension liability of $4.6 million as of September 30, 2014.

Effective October 2014, all of the participants of the Guernsey defined benefit pension plan are inactive and in accordance with GAAP, the net actuarial loss of the 
Guernsey defined benefit pension plan will be amortized over the estimated average remaining life expectancy of the inactive participants of 39 years. Prior to all Guernsey 
participants being inactive, the net actuarial loss of the Guernsey defined benefit pension plan was amortized to net income over the estimated average remaining service period 
for active members of 15 years.

For the year ended December 31, 2014, numerous changes in the plan provisions were made to align the plan provisions with our administrative practices resulting in 

a further increase in the Bermuda defined benefit post-retirement healthcare plan liability of $7.9 million. We amortize prior service credit resulting from plan amendments that 
occurred when plan members were active employees, on a linear basis over the expected average remaining service period (to full eligibility) of active members expected to 

57

receive benefits under the plan. Such remaining service periods are as follow: 3.1 years for the 2010 plan amendments and 4.6 years for the 2011 plan amendments. Plan 
amendments occurring in 2014 resulted in the recognition of new prior service cost on December 31, 2014 on a plan for which substantially all members are now inactive and, in 
accordance with GAAP, we have elected to amortize this new prior service cost on a linear basis over 21 years, which is the average remaining life expectancy of members 
eligible for benefits under the plan at the time of the amendments.

As of December 31, 2016, we had a net obligation for employee future benefits in the amount of $140.0 million, up $17.8 million (14.6%) from $122.1 million at the end 

of 2015. The increase was driven by valuation changes caused by increased healthcare costs, partially offset by discount factor changes relating to interest rate fluctuations.

See "Note 11: Employee benefits plans" to our audited consolidated financial statements as of December 31, 2016 for additional tables and information.

Long-Term Debt, Interest Payments and Maturities

We had outstanding issuances of long-term debt with a carrying value of $117.0 million as of December 31, 2016 and 2015, all issued in US Dollars. As of 

December 31, 2016, $70.2 million of our outstanding long-term debt was eligible for inclusion in our Tier 2 regulatory capital base and was limited to 50% of Tier 1 capital, down 
from $89.0 million at the end of 2015. There were no other significant movements in long-term debt during the period from December 31, 2015 to December 31, 2016.

The following table presents the contractual maturity, interest rates and principal outstanding as of December 31, 2016:

 Long-term debt
(in millions of $)

2003 issuance — 
Series B ..................................................

2005 issuance — 
Series B ..................................................

2008 issuance — 
Series B ..................................................

Total ........................................................

Earliest date
redeemable at
the Bank's
option

Contractual
maturity date

Interest rate
until date
redeemable

Interest rate from
earliest date
redeemable to
contractual maturity

Principal
outstanding
(in millions of $)

May 27, 2013

May 27, 2018

5.15%

3 months $ LIBOR + 2.000%

July 2, 2015

July 2, 2020

5.11%

3 months $ LIBOR + 1.695%

May 27, 2018

May 27, 2023

8.44%

3 months $ LIBOR + 4.929%

47.0

45.0

25.0

117.0

See "Note 19: Long-term debt" to our audited consolidated financial statements as of December 31, 2016 for additional information.

Other Liabilities

Other liabilities include derivative liabilities, current employee salaries and benefits payable and related payroll tax, as well as sundry liabilities. Other liabilities 
decreased by $0.5 million to $100.0 million as of December 31, 2016. This decrease was a result of decreased accrued liabilities and deferred revenue, the latter of which is due 
to the timing of billing for trust revenues relative to the prior year. This was partially offset by a slight increase in derivative positions from the prior year. These derivatives were 
client service foreign exchange derivatives which are economically hedged and result in no foreign exchange gains or losses. 

Contractual Obligations

Credit-Related Arrangements

We enter into standby letters of credit, letters of guarantee and contractual commitments to extend credit in the normal course of business, which are not required to be 

recorded on the balance sheet. Since many commitments expire unused or only partially used, these totals do not necessarily reflect future cash requirements. Generally, the 
term of the standby letters of credit does not exceed one year, while the term of the letters of guarantee does not exceed four years. The following table sets forth the 
outstanding financial guarantees with contractual amounts representing credit risk as of the dates indicated:

(in millions of $)

Gross

Collateral

Net

Gross

Collateral

Net

Standby letters of credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Letters of guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

242.4

4.8

247.2

242.4

4.8

247.2

—

—

—

258.9

9.1

268.0

257.2

8.4

265.6

1.7

0.7

2.4

December 31, 2016

December 31, 2015

The Bank enters into contractual commitments to extend credit, normally with fixed expiration dates or termination clauses, at specified rates and for specific purposes. 

Substantially all of the Bank's commitments to extend credit are contingent upon customers maintaining specific credit standards at the time of loan funding. Management 
assesses the credit risk associated with certain commitments to extend credit in determining the level of the allowance for possible loan losses. The following table sets forth the 
outstanding unfunded legally binding commitments to extend credit as of the dates indicated:

(in millions of $)

December 31, 2016

December 31, 2015

Commitments to extend credit . . . . . . . . . . . . .

Documentary and commercial letters of credit .

Total unfunded commitments to extend credit .

412.6

1.1

413.6

390.5

0.5

391.0

58

 
 
 
 
The Bank has a facility by one of its custodians, whereby the Bank may offer up to $200 million of standby letters of credit to its customers on a fully secured basis. 

Under the standard terms of the facility, the custodian has the right to set-off against securities held of 110% of the utilized facility. At December 31, 2016, $110.3 million 
(December 31, 2015: $123.7 million) of standby letters of credit were issued under this facility.

Contractual Obligations

The following table presents our outstanding contractual obligations as of December 31, 2016:

(in millions)

Long term debt(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating lease obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Sourcing arrangements(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total

117.0

19.3

69.8

Term deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,816.6

Other obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9.2

Less than 1
year

1 to 3
years

3 to 5
years

After 5
years

—

4.8

17.2

1,750.0

2.5

47.0

6.6

27.6

66.6

4.8

45.0

5.5

25.1

—

1.2

76.8

25.0

2.5

—

—

0.6

28.1

Total outstanding contractual obligations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2,031.9

1,774.5

152.6

______________________________
(1) 
(2)  We also have an outstanding contractual obligation relating to a five-year agreement entered into in November 2016 with HP (previously EDS) to supply technology 

Long-term debt excludes interest.

infrastructure and application development management, information security and technical support for our locations in Bermuda and the Cayman Islands. Under our 
agreement with HP, server management and maintenance, technology field support, application support and development and help desk functions are managed by HP. 
Our obligations to HP under this agreement amounted to $69.8 million as of December 31, 2016 (December 31, 2015: $16.3 million).

See "Note 12: Credit-related arrangements, repurchase agreements and commitments" to our audited consolidated financial statements as of December 31, 2016 for 

additional information.

Interest expense on our contractual obligations relates primarily to term deposits and our long-term debt. Interest expense on term deposits was $7.7 million for the 

year-ended December 31, 2016, compared to $10.6 million and $12.3 million for the years ended December 31, 2015 and 2014, respectively. Movements in interest expense on 
term deposits primarily are due to volume or rate movements, with yearly average term deposits of $1.6 billion, $1.5 billion and $1.7 billion for 2016, 2015 and 2014, 
respectively. The decrease in the expense is related primarily to rates in Bermuda, which decreased by 16 basis points in 2016 due to certain higher rate deposits being 
withdrawn during the year. 

During the year-ended December 31, 2016, none of the rates on any tranches of our long-term debt reset. Interest expense on commitments decreased by $0.4 million 

as during July 2015, the rate on the 2005 issuance - Series B moved from fixed to floating, giving 2016 a full year at the lower floating rate versus a partial year in 2015. This 
also resulted in a decrease in interest expense on long-term debt from $5.6 million to $4.9 million from 2014 to 2015. 

Repurchase Agreements

We also obtain funds from time to time from the sale of securities to institutional investors under repurchase agreements. In a repurchase agreement transaction, we 

will generally pledge investment securities as collateral in a borrowing transaction, agreeing to repurchase the identical security on a specified later date, generally not more 
than 90 days, at a price greater than the original sales price. The difference between the sale price and repurchase price is the cost of the use of the proceeds, or interest 
expense. The investment securities underlying these agreements may be delivered to securities dealers who arrange such transactions as collateral for the repurchase 
obligation. Repurchase agreements represent a cost competitive funding source and also provide liquidity on agency paper for us. However, we are subject to the risk that the 
borrower of the securities may default at maturity and not return the collateral. In order to minimize this potential risk when entering into such transactions, we generally deal 
with large, established investment brokerage firms with whom we have master repurchase agreements. Repurchase transactions are accounted for as collateralized financing 
arrangements rather than as sales of such securities, and the obligation to repurchase such securities is reflected as a liability in our consolidated financial statements. As of 
December 31, 2016 and 2015, there were no repurchase agreements outstanding.

Shareholders' Equity

Shareholders' equity decreased during the year ended December 31, 2016 by $39.6 million to $710.7 million.

Increases totaling $263.4 million included:

•  $115.9 million of net income for the year;

•  $126.2 million from the issuance of common shares; 

•  $14.0 million for share-based settlements; and

•  $7.3 million of share-based settlement for stock options exercised.

These increases were offset by the following decreases totaling $303.0 million:

•  $212.1 million from the redemption and cancellation of all of the outstanding preference shares;

•  $26.4 million from adjustments to employee benefit plans;

•  $21.2 million from net change in unrealized gains (losses) on AFS investments;

•  $19.3 million of common share dividends;

•  $15.7 million of preference share dividends and guarantee fees; 

•  $6.5 million of translation adjustments on foreign operations; 

•  $1.6 million from the purchase of treasury common shares; and

•  $0.2 million on other smaller adjustments.

59

On September 21, 2016, the Bank completed its offering of 5,957,447 common shares at $23.50 per share, which raised $126.2 million of capital. On December 16, 

2016, the Bank completed the redemption and cancellation of all of its issued and outstanding preference shares for $212.1 million. 

Liquidity

We define liquidity as our ability to maintain cash flow that is adequate to fund operations and meet present and future financial obligations through either the sale or 

maturity of existing assets or by obtaining additional funding through liability management.

Sources and Uses of Cash

Our primary sources of cash are (i) cash obtained from deposits, (ii) long-term debt, and (ii) cash from operations. Our primary uses are (i) the payment of our 
operating expenses, (ii) payment of dividends on our preference and common shares and guarantee fees, (iii) as repayment of certain maturing liabilities and (iv) extraordinary 
requirements for cash, such as acquisitions. We had $2.1 billion of cash and cash equivalents as of December 31, 2016 and $2.3 billion as of December 31, 2015, as well as 
$4.0 billion and $2.6 billion, respectively, of liquid securities, the balance of which could be sold to meet liquidity requirements.  In our opinion, the Bank’s working capital is 
sufficient for the Bank’s present requirements.

Liquidity Risk

Our liquidity risk is managed through a comprehensive framework of policies and limits overseen by our Group Asset and Liability Committee. We consider the 

effective and prudent management of liquidity to be fundamental to our health and strength. Our objective is to manage our cash flow and liquidity reserves so that they are 
adequate to fund our obligations and other commitments on a timely basis and at a reasonable cost.

We continuously monitor and make adjustments to our liquidity position by adjusting the balance between sources and uses of funds as we deem appropriate. Our 
primary measures of liquidity include monthly cash flow analyses under ordinary business activities and conditions and under situations simulating a severe run on the Bank. 
The Bank strives to use a cautious liquidity risk appetite with internal quantitative liquidity risk tolerances more stringent than regulatory requirements. Specifically the Bank 
manages liquidity against internal limits established by the market risk management policy and its related liquidity risk standard and quarterly stress testing methodology. The 
results of these measures and analyses are incorporated into our liquidity contingency plan, which provides the basis for the identification of our liquidity needs. For more 
information, see "Risk Management — Liquidity Risk".

Capital Resources

We manage our capital both on a consolidated basis and, where appropriate, on a legal entity basis. The finance department has the responsibility for measuring, 

monitoring and reporting capital levels within guidelines and limits established by the Risk Policy & Compliance Committee of the Board. The management of capital will also 
involve regional management to ensure compliance with local regulation. In establishing the guidelines and limits for capital, a variety of factors are taken into consideration, 
including the overall risk of the business in stressed scenarios, regulatory requirements, capital levels relative to our peers, and the impact on our credit ratings.

Effective January 1, 2015, the BMA implemented the capital reforms proposed by the BCBS and referred to as the Basel III regulatory framework. Basel III aims to 

raise the quality, consistency and transparency of the capital base, limit the build-up of excess leverage and increase capital requirements for the banking sector. Basel III 
adopts CET1 capital as the predominant form of regulatory capital with the CET1 ratio as a new metric. Basel III also adopts the new Leverage Ratio and Liquidity Coverage 
Ratio ("LCR") regimes.

The Bank was required to report under both Basel II and Basel III guidance during 2015. However only the Basel II results were required to be published under 

guidance from the BMA. From January 1, 2016 onwards, all published ratios are calculated under Basel III. The Basel III regulatory framework adopts a phased implementation 
approach for Bermuda banks with full implementation on January 1, 2019, consistent with BCBS recommendations. When fully phased-in, we will be subject to the following 
requirements:

• 

• 

• 

• 

• 

• 

• 

CET1 ratio of at least 7.0% of RWA, inclusive of a minimum CET1 ratio of 4.5% and the new capital conservation buffer of 2.5%, but excluding the Domestic 
Systematically Important Bank ("D-SIB") surcharge described below; 

Tier 1 capital of at least 8.5% of RWA, inclusive of  a minimum Tier 1 ratio of 6% and the new capital conservation buffer of 2.5% but excluding the D-SIB surcharge 
described below;

Total capital of at least 10.5% of RWA, inclusive of a minimum total capital ratio of 8% and the new capital conservation buffer of 2.5% but excluding the D-SIB 
surcharge described below; 

We are considered to be a D-SIB and are subject to a 3% surcharge composed of CET1-eligible capital implemented by the BMA effective September 30, 2015. 
This is based upon our assessment of the extent to which we (individually and collectively with the other Bermuda banks) pose a degree of material systemic risk to 
the economy of Bermuda due to our role in deposit taking, corporate lending, payment systems and other core economic functions; 

Counter-cyclical buffer of up to 2.5% composed of CET1-eligible capital may be implemented by the BMA when macroeconomic indicators provide an assessment 
of excessive credit or other pressures building in the banking sector, potentially increasing the CET1, Tier 1 and total capital ratios by up to 2.5%; 

Leverage ratio must be at 5.0% or higher; and 

LCR with a minimum requirement of 100%, subject to the phase-in rules.

The minimum capital ratio requirements set forth above do not reflect additional Pillar II add-on requirements that the BMA may impose upon us as a prudential 

measure from time to time. As of January 1, 2017, our minimum total capital ratio required by the BMA is 15.9% and our minimum CET1 ratio requirement is 8.8%. As of the 
date hereof, we expect that our minimum total capital ratio requirement at January 1, 2019 may be 17.2% (inclusive of the minimum required total capital ratio of 10.5% as 
described above). However, as our capital requirements remain under continuous review by the BMA pursuant to its prudential supervision, we cannot guarantee that the BMA 
will not seek higher total capital ratio requirements at any time.

60

 
 
The following table sets forth our capital adequacy as of December 31, 2016 and 2015 in accordance with the Basel III framework:

As of
December 31,

2016

2015

(in millions of $)

Capital

Tier 1 capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Common Equity Tier 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tier 2 capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Risk Weighted Assets

Cash due from banks and investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Off-balance sheet items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operational risk charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total risk-weighted assets

Capital Ratios (%)

666.8

666.8

102.7

769.6

1,069.8

2,152.9

258.8

251.8

632.1

4,365.4

Common Equity Tier 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tier 1 common . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tier 1 total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Leverage ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15.3% (1)

N/A (1)

15.3% (1)

17.6% (1)

5.8% (1)

699.3

N/A (2)

119.1

818.4

1,004.6

2,201.7

278.5

215.0

604.3

4,304.1

N/A (2)

12.0% (2)

16.2% (2)

19.0% (2)

N/A (2)

(1) 

Effective January 1, 2016, the Bank's regulatory capital is determined in accordance with current Basel III guidelines issued by the BMA. Basel III adopts CET1 
as the predominant form of regulatory capital with the CET1 ratio as a new metric. Basel III also adopts the new Leverage Ratio regime, which is calculated by 
dividing Tier 1 capital by an exposure measure. The exposure measure consists of total assets (excluding items deducted from Tier 1 capital) and certain off 
balance sheet items converted into credit exposure equivalents as well as adjustments for derivatives to reflect credit and other risks. 

(2) 

Prior to January 1, 2016, the Bank's regulatory capital was determined in accordance with Basel II guidelines issued by the BMA.

Tier 1 capital increased due to the issuance of 6.0 million common shares in the IPO as well as earnings on the year, which was partially offset by an increased 

deduction for goodwill and intangibles as a result of the HSBC Bermuda Trust business acquisition and a new Basel III deduction for defined pension fund assets. Total capital 
decreased due to the redemption and cancellation of all of our issued and outstanding preference shares in December 2016 and the impact of Basel III phase-out buyback rules 
on our non-qualifying long-term debt's eligibility for inclusion as Tier 2 capital. RWA remained flat, despite the significant increase in customer deposits which funded balance 
sheet growth, due to prudent capital management to accommodate the HSBC Bermuda private banking investment management and trust business acquisition during the 
transition period.  We are currently in compliance with the minimum LCR of 60% as well as the minimum LCR of 100% which will be applicable to us when the Basel III 
regulatory framework has been fully phased-in in 2019. 

Preference Shares

In June 2009, we offered 200,000 shares of 8.00% non-cumulative perpetual limited voting preference shares of par value $ 0.01 with a liquidation preference of 
$1,000 per share for $200,000,000 in the aggregate. The preference shares were fully and unconditionally guaranteed, with the full faith and credit of the Government of 
Bermuda (the ‘‘Guarantor’’), as to payment of dividends for up to ten years and as to payment of the liquidation preference on, or in certain circumstances prior to, the ten-year 
anniversary of the date of issuance (the ‘‘Guarantee’’). On December 16, 2016, we redeemed and canceled all of the issued and outstanding preference shares for a total of 
$212.1 million, which comprised the sum of the most recent dividend payment, the net present value of future dividend payments that would have been paid through June 22, 
2019 and the $1,000 liquidation preference on each preference share, discounted for present value. 

Dividends on the preference shares were payable quarterly on a non-cumulative basis, only when, as and if declared by the Board, on March 15, June 15, 

September 15 and December 15 of each year at a fixed rate equal to 8.00% per annum on the liquidation preference, commencing on September 15, 2009. 

Contingent Value Convertible Preference Shares

In May 2010, we offered up to 9.9 million common shares and 0.8 million contingent value convertible preference shares (‘‘CVCP shares’’) in the form of up to 10.74 

million Rights Units, each Unit consisting of 0.92038 common shares and 0.07692 CVCP shares, for each common share held at a price of $12.10 per Rights Unit. Figures 
reflect the reverse share split that the Bank effected on September 6, 2016. 

On March 31, 2015, all remaining issued and outstanding CVCP shares were converted to common shares at a conversion ratio of 1:1.

61

 
 
 
 
 
 
Share Buy-Back Program

We initially introduced two share buy-back programs on May 1, 2012 as a means to improve shareholder liquidity and facilitate growth in share value. Each program 

was approved by the Board for a period of 12 months, in accordance with the regulations of the BSX. The BSX is advised monthly of shares purchased pursuant to 
each program.

Common Share Buy-Back Program

Effective April 1, 2014, the Board approved the 2014 common share buy-back program authorizing the purchase for treasury of up to 1.5 million common shares.

On February 26, 2015, the Board approved, with effect from April 1, 2015, the 2015 common share buy-back program, authorizing the purchase for treasury of up to 

0.8 million common shares.

On February 19, 2016, the Board approved, with effect from April 1, 2016, the 2016 common share buy-back program, authorizing the purchase for treasury of up to 
0.8 million common shares. The repurchase of shares pursuant to the buy-back program is subject to the approval of the BMA. However, we do not intend to repurchase any 
common shares under this program, which expires on March 31, 2017.

Total common share buy-backs for the years ending December 31, 2016, 2015, 2014, and 2013, are as follows:

Acquired number of shares (to the nearest share) . . . . . .

Average cost per common share (in $) . . . . . . . . . . . . . . .

97,053

16.36

250,371

19.42

856,734

19.86

Total cost (in $) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,588,189

4,862,248

17,018,412

403,848

13.89

5,610,907

1,608,006

18.08

29,079,756

2016

2015

2014

2013

Total

For the year ending December 31,

On April 30, 2015, we repurchased and canceled 8,000,000 common shares held by CIBC for $15.00 per share, for a total of $120.0 million. The remaining CIBC 

shareholding in Butterfield (representing 2,343,423 shares) was purchased by Carlyle Global Financial Services, L.P. at $15.00 per share and subsequently sold to other 
investors.

On August 13, 2015, we repurchased and canceled 400,000 common shares held by two directors for $14.90 per share, for a total of $6.0 million.

The foregoing reflects the reverse share split that the Bank effected on September 6, 2016. 

Preference Share Buy-Back Program

On April 28, 2014, the Board approved the 2014 preference share buy-back program, authorizing the purchase and cancellation of up to 26,600 preference shares.

On February 26, 2015, the Board approved, with effect from May 5, 2015, the 2015 preference share buy-back program, authorizing the purchase and cancellation of 

up to 5,000 preference shares.

Total preference share buy-backs for the years ending December 31, 2016, 2015, 2014, and 2013 are as follows:

Acquired number of shares (to the nearest share) . . . . . .

Average cost per common share (in $) . . . . . . . . . . . . . . .

Total cost (in $) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—

—

—

183

1,151.55

210,734

560

1,172.26

656,465

11,972

1,230.26

12,715

1,226.57

14,728,624

15,595,823

2016

2015

2014

2013

Total

For the year ending December 31,

All of the preference shares were redeemed and canceled in December 2016.

From time to time, our associates, insiders and insiders' associates as defined by the BSX regulations may sell shares which may result in such shares being 

repurchased pursuant to each program, provided no more than any such person's pro-rata share of the listed securities is repurchased. Pursuant to the BSX regulations, all 
repurchases made by any issuer pursuant to a securities repurchase program must be made: (1) in the open market and not by private agreement; and (2) for a price not higher 
than the last independent trade for a round lot of the relevant class of securities.

Warrants

Following the capital raise on March 2, 2010, the terms of the 427,960 warrants with an exercise price of $70.10 previously issued to the Government of Bermuda in 
conjunction with the issuance of the preference shares in 2009 were adjusted in accordance with the terms of the Guarantee. Subsequently, the Government of Bermuda held 
0.43 million (2015: 0.43 million) warrants with an exercise price of $34.72 (2015: $34.72) with an expiration date of June 22, 2019. On December 16, 2016, the Bank announced 
that it had repurchased for cancellation all of the outstanding warrants for $0.1 million. 

Dividends

During the year ended December 31, 2016, we paid cash dividends totaling $19.3 million or $0.40 for each common share on record as of the related record dates 

(2015: $24.8 million or $0.50 for each common share and CVCP share on record), and subsequent to year-end, we declared a dividend of $0.32 for each common share on the 
related record date for the fourth quarter of 2016. The CVCP shares were all converted to common shares on March 31, 2015.

The Board also declared dividends of $0.10 per common share for each of the first three quarters of 2016, and $0.32 per share for the fourth quarter of 2016. These 

per share amounts reflect the reverse share split that the Bank effected on September 6, 2016. For more information, see "Risk Factors – Risks Relating to the Common Shares 
– Holders of our common shares may not receive dividends".

62

During the year ended December 31, 2015, we declared the full 8.00% cash dividends on preference shares in each quarter. During the year ended December 31, 

2016, we declared the full 8.00% cash dividends on preference shares in the first three quarters and then redeemed the preference shares in December 2016. Preference share 
dividends declared and paid were $14.6 million during 2016 (2015: $14.6 million). Guarantee fees paid to the Government of Bermuda were $1.7 million during 2016 (2015: $1.8 
million).

Cash Flows

2016 vs. 2015

Cash due from banks was $2.1 billion as of December 31, 2016, compared to $2.3 billion as of December 31, 2015. The increase is described below by category of 

operating, investing and financing activities.

For the year ended December 31, 2016, net cash provided by operating activities totaled $178.2 million (2015: $155.5 million). Cash flows from operating activities 

are generally the cash effects of transactions and other events that enter into the determination of net income. Cash provided by operating activities increased by $22.7 million 
from 2015 to 2016, due primarily to an increase in net income and an increase on cash received on settlement of share-based payments. This was partially offset by a decrease 
in the net realized gains (losses on AFS investments and a relatively larger increase in accrued interest receivable). 

Net cash used in investing activities for the year ending December 31, 2016 totaled $1.2 billion, compared to cash used in investing activities of $325.8 million in 
2015. The $873.9 million decrease in cash used in investing activities in 2015 was mainly attributable to an increase in cash disbursed for short-term investments, securities 
purchased under agreement to resell, as well as increased purchases of AFS and HTM investments, a decrease in sale proceeds from AFS investments and cash disbursed for 
a business acquisition. This was partially offset by a relatively higher decrease in cash outflow on loan growth.

Net cash provided by financing activities totaled $939.6 million in 2016, compared to net cash provided by financing activities of $426.9 million in 2015. The $512.7 

million increase is mainly due to an increase in demand and term deposits and the proceeds from the issuance of common shares, net of underwriting discounts and 
commissions. This was partially offset by cash disbursed to redeem and cancel all of the outstanding preference shares.

2015 vs. 2014

Cash due from banks was $2.3 billion as of December 31, 2015, compared to $2.1 billion as of December 31, 2014. The increase is described below by category of 

operating, investing and financing activities.

For the year ended December 31, 2015, net cash provided by operating activities totaled $155.5 million (2014: $143.8 million). Cash flows from operating activities 

are generally the cash effects of transactions and other events that enter into the determination of net income. Cash provided by operating activities increased from 2014 to 
2015, due primarily to an increase in other liabilities and employee benefit plans, and the movement in net realized gains (losses) on AFS investments, offset by a decrease in 
net income that generated lower cash earnings compared to the prior year, and an increase in other assets.

Our investing activities include capital expenditures, loan activities, investment activities, and divesture and acquisition activities. We do not own, directly or indirectly, 

debt securities of any company, corporation, firm, partnership, joint venture, association or other entity, except 
any shares of stock or any other equity interest or 
pursuant to the ordinary course of investment activities, the strategic investment in an associated company or as a result of the ordinary course of loan origination. Net cash 
used in investing activities for the year ending December 31, 2015 totaled $325.8 million, compared to cash used in investing activities of $258.7 million in 2014. The 
$67.1 million increase in cash used in investing activities in 2015 was mainly attributable to a decrease in purchases of 
proceeds from maturities and 
purchases of AFS investments, a decrease in loans movement and the relative decrease from the deposits acquired in the HSBC acquisition in Cayman in 2014.

on AFS investments, and an increase in proceeds from sales on AFS investments, which was partially offset by an increase in 

investments, and a $0.2 million increase in 

Net cash provided by financing activities totaled $426.9 million in 2015, compared to net cash provided by financing activities of $461.7 million in 2014. The 
$34.8 million decrease is mainly due to a $39.1 million decrease in deposit growth, a $113.8 million increase in common shares repurchased attributable to the share 
repurchase and cancellation of the majority of CIBC’s shareholding and repurchases from two other shareholders, which was partially offset by decrease in repayment of 

debt due to the redemption of the $90 million Series A note in 2014 and a decrease in securities sold under agreement to repurchase.

Off Balance Sheet Arrangements

Assets Under Administration and Assets Under Management

In the normal course of business, we hold assets under administration and assets under management in a fiduciary or agency capacity for our clients. In accordance 

with GAAP, these assets are not our assets and are not included in our consolidated balance sheets.

Credit-Related Arrangements

We enter into standby letters of credit, letters of guarantee and contractual commitments to extend credit in the normal course of business, which are not required to be 

recorded on the balance sheet. Since many commitments expire unused or only partially used, these arrangements do not necessarily reflect future cash requirements. 
Management believes there are no material commitments to extend credit that represent risks of an unusual nature.

Standby letters of credit and letters of guarantee are issued at the request of our clients in order to secure a client's payment or performance obligations to a third party. 

These guarantees represent our irrevocable obligation to pay the third-party beneficiary upon presentation of the guarantee and satisfaction of the documentary requirements 
stipulated therein, without investigation as to the validity of the beneficiary's claim against the client. Generally, the term of the standby letters of credit does not exceed one year, 
while the term of the letters of guarantee does not exceed four years.

Credit risk is the principal risk associated with these instruments. The contractual amounts of these instruments represent the credit risk should the instrument be fully 
drawn upon and the client defaults. To control the credit risk associated with issuing letters of credit and letters of guarantee, we subject such activities to the same credit quality 
and monitoring controls as our lending activities. The types and amounts of collateral security we hold for these standby letters of credit and letters of guarantee are generally 
represented by our deposits or a charge over assets held in mutual funds. We are obligated to meet the entire financial obligation of these agreements and in certain cases are 
able to recover the amounts paid through recourse against the collateral security.

63

Segment Overview

The Bank manages its segments on a geographic basis which are grouped into the following six business segments based upon the geographic location of the Bank's 

operations: Bermuda, the Cayman Islands, Guernsey, Switzerland, The Bahamas and the United Kingdom. Transactions between segments are accounted for on an accrual 
basis and are all eliminated upon consolidation. The Bank generally does not allocate assets, revenues and expenses among its business segments, with the exception of 
certain corporate overhead expenses and loan participation revenue and expense. Loan participation revenue and expenses are allocated pro-rata based upon the percentage 
of the total loan funded by each jurisdiction participating in the loan.

Note that the operations of Switzerland and The Bahamas are not included in the following discussion due to their small scale of operations and their immaterial impact 

to the Bank's overall results.

Bermuda (Including Head Office)

For more than 150 years, Bermuda has served as home to our headquarters and remains our largest jurisdiction in terms of number of employees, Banking Center 
locations and business volume. The following table provides certain financial information for our Bermuda segment for the years ended December 31, 2016, 2015 and 2014.

Summary Income Statement

For the year ended December 31,

Dollar change

Percent change

(in millions of $)

Net interest income

Provision for credit losses

Non-interest income

Net revenue before other gains (losses)

Operating expenses

Net income before other gains (losses)

Total other gains (losses)

Net income

2016

2015

2014

2015 to
2016

2014 to
2015

2015 to
2016

2014 to
2015

162.1

(7.3)

71.8

226.6

(164.5)

62.1

1.4

63.5

145.1

(3.6)

61.1

202.5

(159.5)

43.0

(2.5)

40.5

144.7

(6.4)

60.7

199.0

(145.7)

53.3

6.9

60.2

17.0

(3.7)

10.7

24.1

(5.0)

19.1

3.9

23.0

0.4

2.8

0.4

3.5

(13.8)

(10.3)

(9.4)

(19.7)

11.7%

102.8%

17.5%

11.9%

3.1%

44.4%

0.3 %

(43.8)%

0.7 %

1.8 %

9.5 %

(19.3)%

156.0%

(136.2)%

56.8%

(32.7)%

Summary Balance Sheet

As of December 31,

(in millions of $)

Customer deposits

Loans, net of allowance for credit losses

Total assets

Assets under administration

Custody and other administration services

Trust

Assets under management

Butterfield Funds

Other assets under management

Total assets under management

Number of employees

2016

2015

Dollar change

Percent change

5,947

1,997

6,765

17,904

50,118

1,659

1,777

3,436

668

4,272

2,207

5,114

29,367

32,064

1,644

479

2,123

529

1,675

(210)

1,651

(11,463)

18,054

15

1,298

1,313

139

39.2 %

(9.5)%

32.3 %

(39.0)%

56.3 %

0.9 %

271.0 %

61.8 %

26.3 %

2016 vs. 2015

Net income before other gains and losses was $62.1 million for the year ended December 31, 2016, up by $19.1 million from $43.0 million in the prior year, due 

principally to decreased project-related professional fees, which were down by $9.5 million to $10.8 million, increased loan interest income which was up by $6.3 million to 
$122.6 million, increased investment income which was up $4.8 million to $44.7 million, increased deposit interest income, which was up $4.5 million to $6.1 million, increased 
trust revenue, which was up by $4.6 million to $16.7 million, increased asset management revenue, which was up $4.4 million to $13.3 million, partially offset by increased 
salary and other employee benefit costs, which were up by $13.1 million to $80.4 million.

Other gains of $1.4 million during the year were favorable by $3.9 million compared to net losses of $2.5 million in 2015. Other gains in 2016 were due primarily to 

realized gains upon the sale of certain AFS investments of $0.6 million and a $0.6 million receipt from a liquidation distribution on a pass-through note which was previously fully 
impaired in 2010. Net income after gains and losses was $63.5 million in 2016, an increase of $23.0 million from $40.5 million in the prior year. 

Net interest income before provision for credit losses increased by $17.0 million to $162.1 million in 2016, driven primarily by increased investment income due to a 
higher average balance of investments, increased loan interest income, increased deposit income, both from higher average balances, and lower deposit expense due to a 
lower average volume of interest bearing deposits. 

Provision for credit losses was $7.3 million, up $3.7 million from the prior year, which resulted primarily from large provisions for commercial loans and residential 

mortgages that were taken in 2016, compared to much lower required provisions in 2015. This was partially offset by increased recoveries and unfavorable growth in new loans 
written and quicker than expected prepayments in 2016. 

Non-interest income increased by $10.7 million to $71.8 million in 2016, due primarily to increased trust revenue, which was up $4.6 million from the prior year, and 

increased asset management revenue, which was up $4.4 million from the prior year, both of which are primarily driven by the acquisition of HSBC’s private banking investment 
management and trust businesses.

64

 
 
 
 
 
 
 
Operating expenses increased by $5.0 million to $164.5 million in 2016 due primarily to a non-core share based compensation expense as a result of the vesting of 

legacy 2010 performance options, increased salary and other employee benefit costs which were primarily driven by increased headcount from the onboarding of staff from the 
recent acquisition, partially offset by lower project-related professional fees.

Total assets as of December 31, 2016 were $6.8 billion, up $1.7 billion from December 31, 2015. Customer deposits ended 2016 at $5.9 billion, up $1.7 billion from the 

end of 2015 from deposits which were a result of the recent acquisition during the year, and loan balances ended 2016 at $2.0 billion, down $0.2 billion from the end of 2015.

Client assets under administration for the trust and custody businesses as of December 31, 2016 were $50.1 billion and $17.9 billion, respectively, while assets under 

management were $3.4 billion. This compares with $32.1 billion, $29.4 billion and $2.1 billion, respectively, as of December 31, 2015.

2015 vs. 2014

 Net income before other gains and losses decreased $10.3 million for the year-ended December 31, 2015 from December 31, 2014  due principally to increased 

project-related professional fees, which were up by $6.2 million to $14.0 million, increased severance and early retirement costs which were up by $3.9 million to $6.6 million, a 
$4.8 million provision in connection with the ongoing US investigation relating to the so-called John Doe Summonses, partially offset by lower provisions for credit losses which 
were down by $2.8 million to $3.6 million. See "Information on the Company — Legal Proceedings".

Other losses of $2.5 million during the prior year were unfavorable by $9.4 million compared to net gains of $6.9 million in 2014. Other losses in 2015 were due 

primarily to realized losses upon the sale of certain AFS investments of $2.8 million due to the strategic repositioning of the investment portfolio partially offset by decreased 
valuation allowances taken on foreclosed properties. In 2014, a $8.7 million gain was recorded on liquidation proceeds from our last remaining pass-through note. Net income 
after gains and losses was $40.5 million, a decrease of $19.7 million from $60.2 million in the prior year. 

Net interest income before provision for credit losses increased by $0.4 million to $145.1 million in 2015. The increase was driven primarily by increased investment 
income due to higher average balance of investments,  lower deposit expense and long term debt interest expense, partially offset by lower loan interest income due to lower 
average loan balances.

Provision for credit losses was down $2.8 million from 2014 to 2015 due to large provisions for commercial loans and residential mortgages that were taken in 2014, 

combined with increased recoveries in 2015.

Non-interest income increased by $0.4 million to $61.1 million in 2015, due primarily to increased asset management revenue from increased money market fund rates 
and other one-time fees, increased banking revenues resulting primarily from increased electronic banking revenues, which was partially offset by decreased rental income from 
the sale of hotel properties in 2014 and decreased foreign exchange and trust revenues due to decreased volumes.

Operating expenses increased by $13.8 million to $159.5 million in 2015 due to higher project-related professional fees, increased salaries and other benefits expense 

relating to increased severance and post-retirement medical expense, partially offset by reduced headcount and incentive compensation, a provision in connection with the 
ongoing US investigation relating to the John Doe Summonses, and increased non-income taxes from higher payroll taxes, partially offset by decreased property management 
and maintenance costs resulting from the sale of hotel properties in 2014 as well as cost savings initiatives resulting in lower electrical costs.

Cayman Islands

We are a leading financial services provider in the Cayman Islands, offering a comprehensive range of personal and corporate financial services. In addition to our 

strong retail presence, we are focused on the provision of wealth management services including private banking, asset management and trust services.

We have continued to enhance our client delivery channels including online and mobile banking, and introduced Chip & PIN enabled and American Airlines affinity 

credit card products in the market. With three Banking Centers in desirable locations and 14 ATMs strategically located in Grand Cayman, we continue to be a leading provider 
of financial services locally. The following table provides certain financial information for our Cayman Islands segment for the years ended December 31, 2016, 2015 and 2014.

Summary Income Statement

For the year ended December 31,

Dollar change

Percent change

(in millions of $)

Net interest income

Provision for credit losses

Non-interest income

Net revenue before other gains (losses)

Operating expenses

Net income before other gains (losses)

Total other gains (losses)

Net income

2016

2015

2014

2015 to
2016

2014 to
2015

2015 to
2016

2014 to
2015

80.0

2.1

41.4

123.5

(60.6)

62.9

(0.5)

62.4

66.9

(0.5)

39.5

106.0

(58.1)

47.9

(0.8)

47.1

59.4

(0.6)

33.5

92.3

(58.8)

33.5

—

33.5

13.1

2.6

1.9

17.5

(2.5)

15.0

0.3

15.3

7.5

0.1

6.0

13.7

0.7

14.4

(0.8)

13.6

19.6 %

(520.0)%

4.8 %

16.5 %

4.3 %

31.3 %

37.5 %

32.5 %

12.6 %

(16.7)%

17.9 %

14.8 %

(1.2)%

43.0 %

(100.0)%

40.6 %

65

Summary Balance Sheet

As of December 31,

(in millions of $)

Customer deposits

Loans, net of allowance for credit losses

Total assets

Assets under administration

Custody and other administration services

Trust

Assets under management

Butterfield Funds

Other assets under management

Total assets under management

Number of employees

2016

2015

Dollar
change

Percent
change

3,024

1,182

3,393

2,323

4,018

76

770

846

304

3,013

1,105

3,282

2,008

3,463

83

768

851

293

11

77

111

315

555

(7)

2

(5)

11

0.4 %

7.0 %

3.4 %

15.7 %

16.0 %

(8.4)%

0.3 %

(0.6)%

3.8 %

2016 vs. 2015

Net income before other gains and losses for the year ended December 31, 2016 was $62.9 million, up by $15.0 million from $47.9 million in 2015. The increase was 
due primarily to increases in interest income on investments and loans and non-interest income led by volume-driven banking, and foreign exchange income, partially offset by 
increased costs in technology and communications, professional services and loan servicing fees.

Net interest income before provision for credit losses was $80.0 million in 2016, an improvement of $13.1 million compared to 2015.  The increase from 2015 to 2016 

was driven primarily by an improvement in loan income of $5.8 million from a $100 million increase in average loans attributable largely to increased inter-group loan 
participation levels and investment income which was up by $7.0 million from 2015 to 2016 as a result of an increase in average AFS and HTM investment balances. Deposit 
liability costs decreased from $2.1 million in 2015 to $2.0 million in 2016 following the balance run-off on a high interest notice deposit product and impact of low to negative 
rates on currency demand deposits.

Provision for credit losses was a recovery of $2.1 million in 2016, representing a decrease of $2.6 million compared to credit losses in 2015. This decrease was 

primarily a result of a revision to the country risk factor applied in 2016.

Non-interest income was $41.4 million, up $1.9 million from 2015 due primarily to volume driven increases in banking fees led by account service charges, wire 

transfer and card volumes, and foreign exchange income. 

Other losses for the year ended December 31, 2016 were $0.5 million, a decrease of $0.3 million from the prior year, which resulted primarily from investment sales as 

a part of the strategic repositioning of the investment portfolio and a write-down on other real estate owned. 

Operating expenses increased by $2.5 million from 2015 to 2016, to $60.6 million, driven primarily by increased costs in technology and communication, professional 

services and loan servicing fees.

Total assets as of December 31, 2016 were $3.4 billion, up $0.1 billion from the end of 2015, reflecting higher total deposit levels. Net loans increased $0.1 billion from 

year-end 2015 to year-end 2016 at $1.2 billion. The AFS investments, at $1.2 billion at the end of 2016, were up $0.2 billion, year over year. The HTM investments, at $0.6 
billion at the end of 2016, were up $0.3 billion, year over year.

Client assets under administration for the trust and custody businesses were $4.0 billion and $2.3 billion, respectively, while assets under management were $0.8 

billion at the end of 2016. This compares with $3.5 billion, $2.0 billion and $0.9 billion, respectively, on December 31, 2015.

2015 vs. 2014

Net income before other gains and losses for the year ended December 31, 2015 was up by $14.4 million from $33.5 million in 2014. The increase was due 

primarily to increases in interest income on investments and loans and non-interest income led by volume-driven banking, foreign exchange income, trust and asset 
management fees, partially offset by increased costs in technology and communications, professional services and loan servicing fees.

Net interest income before provision for credit losses was an improvement of $7.5 million compared to 2014. The increase was primarily driven from an improvement in 
loan income of $4.3 million from a $104.0 million increase in average loans attributable largely to the acquisition of loans and deposits from HSBC Bank (Cayman) Limited in the 
fourth quarter of 2014. Investment income was up by $3.5 million from 2014 to 2015, resulting from an increase in average AFS and HTM investment balances. Deposit liability 
costs increased from $1.9 million in 2014 to $2.1 million in 2015 on growth in average interest bearing customer deposits.

Provision for credit losses of $0.5 million was $0.1 million lower than provision for credit losses in 2014. 

Non-interest income was $39.5 million in 2015, up $6.0 million over 2014. The increase was due primarily to volume-driven increases in foreign exchange and banking 

fees led by wire transfer, account service charges and card volumes, along with asset management and trust fees partially offset by lower rental income.

Other losses for the year ended December 31, 2015, was $0.8 million, an increase of $0.8 million from 2014 primarily from investment sales as a part of the strategic 

repositioning of the investment portfolio, partially offset by the gain on the sale of Butterfield House, a building we formerly occupied.

Operating expenses decreased $0.7 million from 2014 to 2015 to $58.1 million, driven primarily by acquisition integration and other project costs in 2014 along with 

lower technology and communication costs in the current year, which were partially offset by increased salary and employee benefit costs and amortization of intangible assets 
following the acquisition of loans and deposits from HSBC Bank (Cayman) Limited in the fourth quarter of 2014.

66

 
 
 
 
 
Guernsey

In Guernsey, we offer private banking, lending, asset management, custody, administered banking and fiduciary services. The following table provides certain 

financial information for our Guernsey segment for the years ended December 31, 2016, 2015 and 2014.

Summary Income Statement

For the year ended December 31,

Dollar change

Percent change

(in millions of $)

2016

2015

2014

2015 to
2016

2014 to
2015

2015 to
2016

2014 to
2015

Net interest income

Provision for credit losses

Non-interest income

Net revenue before other gains
(losses)

Operating expenses

Net income before other gains
(losses)

Total other gains (losses)

Net income

14.1

(0.4)

24.6

38.3

(35.5)

2.8

(1.0)

1.8

16.6

(0.1)

26.2

42.7

(39.9)

2.8

(1.1)

1.7

18.1

(0.2)

26.8

44.7

(39.6)

5.1

4.4

9.6

(2.5)

(0.3)

(1.6)

(4.4)

4.4

—

0.1

0.1

(1.5)

0.1

(0.6)

(2.0)

(0.3)

(2.3)

(5.5)

(7.9)

(15.1)%

300.0 %

(6.1)%

(10.3)%

(11.0)%

— %

9.1 %

5.9 %

(8.3)%

(50.0)%

(2.2)%

(4.5)%

0.8 %

(45.1)%

(125.0)%

(82.3)%

Summary Balance Sheet

As of December 31,

(in millions of $)

Customer deposits

Loans, net of allowance for credit losses

Total assets

Assets under administration

Custody and other administration services

Trust

Assets under management

Butterfield Funds

Other assets under management

Total assets under management

Number of employees

2016

2015

Dollar
change

Percent
change

967

519

1,133

4,449

28,262

56

338

394

209

1,245

433

1,391

6,253

31,339

55

355

410

203

(278)

86

(258)

(1,804)

(3,077)

1

(17)

(16)

6

(22.3)%

19.9 %

(18.5)%

(28.9)%

(9.8)%

1.8 %

(4.8)%

(3.9)%

3.0 %

2016 vs. 2015

Our Guernsey segment posted net income before gains and losses of $2.8 million in 2016, flat when compared to 2015. This was due to the offsetting effects of lower 
non-interest expenses due to lower salaries and benefits costs due to exit costs incurred in the prior year, which was offset by lower revenues which were generally a result of 
adverse exchange rate movements. In GBP equivalent, net income before gains and losses was up £0.3 million.

Other losses for 2016 were $1.0 million, down by $0.1 million compared to net losses of $1.1 million in 2015, due primarily to valuation changes on certain US 
government and federal agency securities in 2015 compared a revision to the purchase price allocation of the Legis transaction in 2016 due to positive results during a 
previously established earn-out period. Net income after gains and losses was $1.8 million in 2016, an increase of $0.1 million from $1.7 million in 2015. 

Net interest income before provision for credit losses decreased by $2.5 million to $14.1 million in 2016, compared to $16.6 million in 2015, primarily due to lower 

interest income earned on investments from the sale of the investment book in June 2016, as well as adverse exchange rate movements.

Provision for credit losses was $0.4 million, compared to $0.1 million in 2015 due to increased general provisioning rates on United Kingdom exposures together with 

the impact of increased participation in United Kingdom loans driving higher average loan balances.

Non-interest income decreased by $1.6 million to $24.6 million in 2016, attributable to adverse exchange rate movements which more than offset increases in trust 

revenues principally from higher time spent and special fees. 

Operating expenses of $35.5 million in 2016 were $4.4 million lower than 2015 due to favorable exchange rate movements. In local currency, salaries and other staff 

benefits were lower than the prior year resulting from a slightly lower average headcount. Offsetting this was higher technology expenses from increased infrastructure 
investment and higher professional fees. 

Total assets of $1.1 billion as of December 31, 2016 were down from $1.4 billion as of December 31, 2015 primarily from adverse exchange rates.

At the end of 2016, client assets under administration for the trust and custody businesses were $28.3 billion and $4.4 billion, respectively, while assets under 

management were $0.4 billion as of December 31, 2016. This compares with $31.3 billion, $6.3 billion and $0.4 billion, respectively, as of December 31, 2015.

67

 
 
 
 
2015 vs. 2014 

Net income before gains and losses decreased $2.3 million from 2014 to 2015. The year-over-year decrease is due mainly to increased expenses, primarily salaries 
and benefits, as a result of the full year of increased full-time headcounts from the Legis transaction, as well as adverse exchange rate movements affecting revenues. In GBP 
equivalent, net revenues before gains and losses were up £0.8 million, largely resulting from a full year of revenue from the Legis transaction.

Other gains (losses) decreased $5.5 million from 2014 to 2015 due primarily to valuation changes on certain US government and federal agency securities. Net income 

after gains and losses was $7.9 million lower than the prior year. 

Net interest income before provision for credit losses decreased by $1.5 million from 2014 to 2015 primarily due to lower interest income earned on investments from 

lower yields, as well as adverse exchange rate movements.

Provision for credit losses was $0.1 million in 2015 and $0.2 million in 2014. 

Non-interest income decreased $0.6 million from 2014 to 2015 attributable to lower banking revenue from the termination of a tailor-made banking product for one of 

our major clients in 2015, and adverse exchange rate movements offset by increased trust revenues as a result of new business growth and the impact of the Legis transaction 
in the prior year.

From 2014 to 2015, operating expenses increased $0.3 million due to higher staff expenses from headcount increases, offset by favorable exchange rate movements 

and lower amortization as intangibles from a previous acquisition were fully amortized by the end of 2014.

United Kingdom

In the United Kingdom in 2016, we provided a range of traditional private banking, lending, treasury and investment management services, inclusive of the provision 

of family office services to high net worth international clients through the expertise within the Butterfield Group. In early 2016, we announced the orderly wind-down of the 
deposit-taking and investment management and custody businesses in the United Kingdom. The following table provides certain financial information for our United Kingdom 
segment for the years ended December 31, 2016, 2015 and 2014.

Summary Income Statement

For the year ended December 31,

Dollar change

Percent change

(in millions of $)

2016

2015

2014

2015 to
2016

2014 to
2015

2015 to
2016

2014 to
2015

Net interest income

Provision for credit losses

Non-interest income

Net revenue before other gains
(losses)

Operating expenses

Net income before other gains
(losses)

Total other gains (losses)

Net income

2.1

1.1

3.9

7.1

(20.3)

(13.2)

1.2

(12.0)

10.5

(1.5)

6.3

15.3

(22.3)

(7.0)

(5.1)

(12.0)

16.2

(0.9)

7.7

23.0

(22.2)

0.9

4.3

5.2

(8.4)

2.6

(2.4)

(8.2)

2.0

(6.2)

6.3

—

(5.7)

(0.6)

(1.4)

(7.7)

(0.1)

(7.9)

(9.4)

(17.2)

(80.0)%

(173.3)%

(38.1)%

(53.6)%

(9.0)%

88.6 %

(123.5)%

— %

(35.2)%

66.7 %

(18.2)%

(33.5)%

0.5 %

(877.8)%

(218.6)%

(330.8)%

Summary Balance Sheet

As at December 31,

(in millions of $)

Customer deposits

Loans, net of allowance for credit losses

Total assets

Assets under administration - Custody

Assets under management

Butterfield Funds

Other assets under management

Total assets under management

Number of employees

2016

2015

Dollar
change

Percent
change

—

—

152

—

—

—

—

23

598

404

788

(598)

(404)

(636)

(100.0)%

(100.0)%

(80.7)%

1,573

(1,573)

(100.0)%

70

139

209

80

(70)

(139)

(209)

(57)

(100.0)%

(100.0)%

(100.0)%

(71.3)%

2016 vs. 2015

The United Kingdom segment recorded a net loss of $12.0 million in 2016, flat when compared to 2015. Costs associated with the orderly wind-down of the United 

Kingdom's operations inclusive of restructuring charges, as well as lower net interest income primarily attributable to lower loan balances accounts were offset by decreases in 
provision for credit losses and increases in other gains. 

Other gains in 2016 were $1.2 million, up $6.3 million from losses in 2015 of $5.1 million due primarily to the impairment of the core banking system as a result of the 

orderly wind-down of the United Kingdom's operations recorded in the prior year, compared to a change in unrealized gains recorded in 2016 pertaining to certain US 
government and federal agency securities.

68

 
Net interest income before provision for credit losses of $2.1 million was down $8.4 million from $10.5 million in 2015. The decrease was due primarily to reduced loan 

interest income, which resulted from the participation of existing loans to other group jurisdictions throughout 2016. 

Provision for credit losses was a recovery of $1.1 million in 2016 compared to a loss of $1.5 million in 2015. The recovery in 2016 is due to two factors: the recovery of 
certain specific provisions on commercial properties, and the sub-participation of the entire loan book to other group jurisdictions, thereby transferring the risks associated with 
those loans. 

Operating expenses of $20.3 million in 2016 were $2.0 million lower than in 2015, due primarily to lower salaries, technology and communications and professional 

and outside services charges, all due to the smaller continuing operations, which was partially offset by restructuring charges of $6.1 million recorded in 2016, compared to $2.2 
million recorded in 2015. The increased restructuring charges were primarily a result of increased staff redundancy costs and related professional fees incurred in 2016, and 
have been included as non-core expenses.  

Total assets at the end of 2016 were down from total assets at the end of 2015, decreasing by $0.6 billion to $0.2 billion. Loan balances and customer deposit balances 

both decreased to nil as loans were all participated by other group jurisdictions and all depositors were repaid, compared to year-end 2015 position at $0.4 billion and $0.6 
billion, respectively.

Custody client assets under administration at the end of 2016 amounted to nil, down from $1.6 billion as of December 31, 2015. Assets under management were nil as 

of December 31, 2016, down from $0.2 billion as of December 31, 2015. The decreases are a result of the orderly wind-down of the asset management business in the United 
Kingdom. 

2015 vs. 2014

From 2014 to 2015, net income decreased by $17.2 million due to costs associated with the orderly wind-down of the United Kingdom's operations inclusive of 

impairment charges and other restructuring charges, as well as lower net interest income primarily attributable to lower loan balances.

Other gains decreased $9.4 million from 2014 to 2015, due primarily to the impairment of the core banking system as a result of the orderly wind-down of the United 

Kingdom's operations recorded in 2015.

Net interest income before provision for credit losses decreased $5.7 million from 2014 to 2015, due primarily to reduced loan interest income, which resulted from the 

combination of a reduction in commercial loan balances with a corresponding decrease in average interest rates earned on loans, as well as adverse exchange 
rate movements.

Provision for credit losses was a loss of $1.5 million in 2015 and $0.9 million in 2014. In 2015, additional provisions of $1.7 million were raised on two commercial loan 

facilities and were offset by a $0.2 million recovery on a commercial facility that was written off in 2014.

Operating expenses increased $0.1 million from 2014 to 2015  due primarily to restructuring charges of $2.2 million recorded in 2015, as well as a $0.2 million increase 

in professional and outside services fees, which were slightly offset by reductions in salaries and other employee benefits from a drop in headcount, a decrease in non-income 
taxes from a value-added tax recovery, a decrease in rental expense, as well as favorable foreign exchange movements.

Critical Accounting Policies and Estimates

The Bank's significant accounting policies conform to US GAAP and are described in Note 2 of our audited consolidated financial statements. Various elements of our 

accounting policies, by their nature, are inherently subject to estimation techniques, valuation assumptions and other subjective assessments. Given the sensitivity of our 
consolidated financial statements to these critical accounting policies, the use of other judgments, estimates and assumptions could result in material differences in our results of 
operations or financial condition. Details of certain critical policies and estimates that affect our business results are summarized below:

Allowance for Credit Losses

We maintain an allowance for credit losses, which in management's opinion is adequate to absorb all estimated credit-related losses in our lending and off-balance 

sheet credit-related arrangements at the balance sheet date.

The allowance for credit losses could be affected by a variety of internal and external factors. Internal factors include portfolio performance such as delinquency levels, 
assigned risk ratings, the mix and level of loan balances, differing economic risks associated with each loan category and the financial condition of specific borrowers. External 
factors include fluctuations in the general economy, unemployment rates, bankruptcy filings, developments within a particular industry, changes in collateral values and factors 
particular to a specific commercial credit such as competition, business and management performance. The allowance for credit losses may be adjusted to reflect our current 
assessment of various qualitative risks, factors and events that may not be measured in our statistical procedures. There is no certainty that the allowance for credit losses will 
be appropriate over time to cover losses because of unanticipated adverse changes in any of these internal, external or qualitative factors.

For non-accrual loans and loans modified in a TDR, we conduct specific analysis on a loan level basis to determine the probable amount of credit loss. If appropriate, a 
specific allowance is established for the loan through a charge to the provision for credit losses. For all classes of impaired loans, if the expected realizable value of the impaired 
loan is less than the recorded investment in the loan, impairment is recognized through an allowance estimate. If we determine that part of the allowance is uncollectible, in such 
cases, the provision for credit losses is not affected when a specific reserve for at least that amount already exists. Techniques utilized include comparing the loan's carrying 
amount to the estimated present value of its future cash flows or the fair value of its underlying collateral, or the loan's observable market price.

Even minor changes in the level of estimated losses can significantly affect management's determination of the appropriate allowance because those changes must be 

applied across a large portfolio. To illustrate, an increase in estimated losses equal to one percent of our residential mortgage loan portfolio would result in a $23.3 million 
increase in the allowance, and a corresponding decrease to net income, or a $0.48 decrease in basic earnings per common share. The same increase in estimated losses for 
the commercial loan and commercial mortgage portfolio would result in a $9.7 million increase in the allowance and a corresponding decrease to net income, or a $0.20 
decrease in basic earnings per common share. Such adjustments to the allowance for credit losses can materially affect financial results.

Determination of the allowance for credit losses is inherently subjective. It requires significant estimates including the amounts and timing of expected future cash flows 

on impaired loans, appraisal values of underlying collateral for collateralized loans, and the amount of estimated losses on pools of homogeneous loans which is based on 
historical loss experience and consideration of current economic trends, all of which may be susceptible to significant change.

69

Recognition of Other-Than-Temporary Impairments on Investments

For debt securities, we consider a decline in fair value to be other-than-temporary when it does not expect to recover the entire amortized cost basis of the security. 
Investments in debt securities in unrealized loss positions are analyzed as part of our ongoing assessment of OTTI. When we intend to sell such securities or it is more likely 
than not that we will be required to sell the securities before recovering the amortized cost, we recognize an impairment loss equal to the full difference between the amortized 
cost basis and the fair value of those securities. When we do not intend to sell or it is not more likely than not that we will be required to sell such securities before recovering the 
amortized cost, we determine whether any credit losses exist to identify any OTTI.

In situations where there is a credit loss, only the amount of impairment relating to credit losses on AFS and HTM investments is recognized in net income. The degree 

of judgment involved in determining the recoverable value of an investment security is dependent upon the availability of observable market prices or observable market 
parameters. When observable market prices and parameters do not exist, judgment is necessary to estimate recoverable value which gives rise to added uncertainty in the 
assessment. The assessment takes into consideration factors such as interest rate changes, movements in credit spreads. We believe that the amount that has been 
recognized in net income has been a historically accurate estimate of the amount of impairment relating to credit losses on these investments.

Our valuations may include inputs and assumptions that are less observable or require greater estimation, thereby resulting in values which may be greater or lower 

than the actual value at which the investments may be ultimately sold or the ultimate cash flows that may be recovered. If the assumptions on which we base our valuations 
change, we may experience additional OTTI or realized losses or gains, and the period-to-period changes in value could vary significantly.

Fair Values

We define fair value as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market 

for the asset or liability in an orderly transaction between market participants on the measurement date. We determine the fair values of assets and liabilities based on the fair 
value hierarchy which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. The relevant 
accounting standard describes three levels of inputs that may be used to measure fair value. Investments classified as trading and AFS, and derivative assets and liabilities are 
recognized in the consolidated balance sheet at fair value.

Fair value inputs are considered Level 1 when based on unadjusted quoted prices in active markets for identical assets.

We determine fair value based on quoted market prices, where available. If quoted prices are not available, fair value is estimated based upon other observable inputs, 
and may include valuation techniques such as present value cash flow models or other conventional valuation methods. In addition, when estimating the fair value of assets, we 
may use the quoted price of similar assets, if available.

We use unobservable inputs when observable inputs are not available. These inputs are based upon our judgments and assumptions, which represent our assessment 

of the assumptions market participants would use in pricing the asset or liability, which may include assumptions about risk, counterparty credit quality and liquidity and are 
developed based on the best information available. The use of different assumptions could produce significantly different results, which could have material positive or negative 
effects on the Bank's results of operations.

Significant assets measured at fair value on a recurring basis include our US government and federal agencies investments, corporate debt securities, and commercial 

mortgage-backed securities. The fair values of these instruments are generally sourced from an external pricing service and are classified as Level 2 within the fair value 
hierarchy. The service's pricing models use predominantly observable valuation inputs to measure the fair value of these securities under both the market and income 
approaches.

Fair value is also used on a nonrecurring basis to evaluate certain assets for impairment or for disclosure purposes. Examples of nonrecurring uses of fair value 

include other real estate owned, loan impairments for certain loans and goodwill.

We review and update the fair value hierarchy classifications on a quarterly basis. We also verify the accuracy of the pricing provided by our primary external pricing 

service on a quarterly basis.

There were no transfers between Level 1 and Level 2 during the years ended December 31, 2016 and 2015.

Refer to Note 17 "Fair value measurement" of the audited consolidated financial statements for further detail on the judgments made in classifying instruments in the 

fair value hierarchy.

Goodwill

We account for acquisitions using the acquisition method of accounting, under which the acquired company's net assets are recorded at fair value at the date of the 

acquisition and the difference between the fair value of consideration and fair value of the net assets acquired is recorded as goodwill, if positive, and as bargain purchase gain, 
if negative.

Goodwill is tested annually in the third quarter for impairment at the reporting unit level, or more frequently if events or circumstances indicate there may be 
impairment. The goodwill impairment analysis is a two-step test. The first step, used to identify potential impairment, involves comparing each reporting unit's fair value to its 
carrying value including goodwill. If the fair value of a reporting unit exceeds its carrying value, applicable goodwill is deemed to be not impaired. If the carrying value exceeds 
fair value, there is an indication of impairment and the second step is performed to measure the amount of impairment. 

The second step involves calculating an implied fair value of goodwill for each reporting unit for which the first step indicated impairment. The implied fair value of 

goodwill is determined in the same manner as the amount of goodwill recognized in a business combination, which is the excess of the fair value of the reporting unit, as 
determined in the first step, over the aggregate fair values of the individual assets, liabilities and identifiable intangible assets as if the reporting unit were being acquired in a 
business combination. If the implied fair value of goodwill exceeds the carrying value of goodwill assigned to the reporting unit, there is no impairment. If the carrying value of 
goodwill assigned to a reporting unit exceeds the implied fair value of the goodwill, an impairment charge is recorded for the excess. An impairment loss recognized cannot 
exceed the amount of goodwill assigned to a reporting unit, and the loss establishes a new basis in the goodwill. Subsequent reversal of goodwill impairment losses is not 
permitted.

We rely on several assumptions when estimating the fair value of our reporting units using the discounted cash flow method. These assumptions include the estimated 

future cash flows from operations, current discount rate, as well as projected loan losses, an estimate of terminal value and other inputs. Our estimated future cash flows are 
largely based on our historical actual cash flows and industry and economic trends, among other considerations. Although management has used the estimates and 

70

assumptions it believes to be most appropriate in the circumstances, it should be noted that even relatively minor changes in certain valuation assumptions used in 
management's calculation would result in significant differences in the results of the impairment test.

The valuation of goodwill is dependent on forward-looking expectations related to nationwide and local economic conditions and our associated financial performance. 
In the future, if our acquisitions do not yield expected returns or there are changes in discount rates, we may be required to take additional charges to our earnings based on the 
impairment assessment process, which could harm our business, financial condition, results of operations and prospects. We had $19.6 million as of December 31, 2016 and 
$23.5 million as of December 31, 2015 of goodwill, and the results of the impairment analysis for both annual periods resulted in no impairment being required. 

Employee Future Benefits

We maintain trusteed pension plans for substantially all employees as either non-contributory defined benefit plans or defined contribution plans. Benefits under the 
defined benefit plans are primarily based on the employee's years of credited service and average annual salary during the final years of employment as defined in the plans. 
We also provide post-retirement medical benefits for certain qualifying active and retired Bermuda-based employees.

The calculations of the amounts recorded require the use of various actuarial assumptions, such as discount rates, assumed rates of return on plan assets, 
compensation increases, and turnover rates. We review our actuarial assumptions on an annual basis and make modifications to the assumptions based on current rates and 
trends when appropriate. We believe that the assumptions used in recording our defined benefit plan obligations are reasonable based on our experience and advice from our 
actuaries.

The post-retirement medical benefits obligation is determined using our assumptions regarding health care cost trend rates. The health care trend rates are developed 

based on historical cost data, the near-term outlook on health care trends and the likely long-term trends.

In accordance with US GAAP, actual results that differ from the assumptions are accumulated and amortized over future periods and, therefore, generally affect 

recognized expense and the recorded obligation of future periods. While management believes that the assumptions used are appropriate, differences in actual experience or 
changes in assumptions may affect the defined benefit obligations and future expense.

See Note 11 "Employee benefit plans" to our audited consolidated financial statements as of December 31, 2016 for more information on our pension plans and post-

retirement medical benefit plan, along with the key actuarial assumptions.

71

Distribution of Assets, Liabilities and Shareholders' Equity; Interest Rates and Interest Differential

Average Balance Sheet and Interest Rates

SELECTED STATISTICAL DATA

The following table presents average consolidated balance sheets and net interest income for the years indicated:

(in millions of $)

Bermuda

Assets

Cash due from banks — Interest bearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Securities purchased under agreement to resell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Short-term investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Held-for-trading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Available-for-sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Held-to-maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Investment in securities(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consumer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

 Total loans, net of allowance for credit losses(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest-earning assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Liabilities

Average
balance

933.3

26.7

405.9

0.7

1,808.0

430.0

2,238.7

815.1

1,343.9

2,159.0

5,763.6

199.8

5,963.4

Customer deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3,784.9

Bank deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22.8

interest bearing deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3,807.6

Securities sold under agreement to repurchase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

interest bearing liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-interest bearing current accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Shareholders' equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total liabilities and shareholders' equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-interest bearing funds net of non-interest-earning assets (free balance). . . . . . . .

16.0

117.0

3,940.7

1,486.1

175.7

5,602.5

360.9

5,963.4

1,822.9

Net interest margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

160.5

Net interest spread

Ratio of average interest earning asset/ interest bearing liabilities

146.3%

Non-Bermuda

Assets

Cash due from banks — Interest bearing

Short-term investments

Held for trading

Available-for-sale

Held-to-maturity

Investment in securities(1)

Commercial
Consumer

Total loans, net of allowance for credit losses(2)
Interest-earning assets

Other assets

Total assets

Liabilities

Customer deposits

Bank deposits

interest bearing deposits

interest bearing liabilities

Non-interest bearing current accounts

Other liabilities

Total liabilities

Shareholders' equity

Total liabilities and shareholders' equity

Non-interest bearing funds net of non-interest-earning assets (free balance)

Net interest margin
Net interest spread

Ratio of average interest earning asset/ interest bearing liabilities
______________________________
(1) 

1,146.6

142.8

132.7

1,326.8

242.4

1,701.9

615.5
1,146.6
1,762.1

4,753.4

143.6

4,897.0

3,890.7

35.5

3,926.2

3,926.2

504.4

—

4,430.6

466.4

4,897.0

827.3

For the year ended December 31,

2016

Interest
income/
expense

Average
yield/
rate

Average
balance

2015

Interest
income/
expense

Average
yield/
rate

Average
balance

2014

Interest
income/
expense

Average
yield/
rate

4.3

0.4

1.4

—

32.5

12.2

44.7

40.9

79.1

120.0

170.9

0.46 %
1.56 %
0.34 %
—
1.80 %
2.85 %
1.99 %
5.00 %
5.88 %
5.55 %
2.96 %

759.9

—

14.6

0.4

1,447.5

210.6

1,658.5

700.8

1,323.3

2,024.1

4,457.2

187.5

1.6

—

—

—

33.5

6.4

40.0

33.5

79.0

112.5

154.1

0.21 %
—
0.24 %
—
2.32 %
3.07 %
2.41 %
4.78 %
5.97 %
5.56 %
3.46 %

170.9

2.86 %

4,644.7

154.1

3.32 %

(5.6)

(0.2)

(5.8)

(0.1)

(4.5)

(10.4)

(0.15)%

(1.01)%

(0.15)%

(0.72)%

(3.84)%

(0.26)%

2,820.8

1.8

2,822.6

2.1

117.0

2,941.7

1,192.5

154.1

(6.7)

—

(6.7)

—

(4.9)

(11.5)

(0.24)%

(1.52)%

(0.24)%

(0.39)%

(4.15)%

(0.39)%

601.7

—

11.5

0.1

1,379.1

160.2

1,539.5

694.6

1,368.1

2,062.7

4,215.4

227.5

4,442.9

2,875.3

2.4

2,877.7

22.0

117.2

3,019.9

883.1

129.3

1.4

—

—

—

33.4

5.1

38.5

32.4

82.9

115.3

155.2

0.23 %
—
0.09 %
—
2.42 %
3.18 %
2.50 %
4.67 %
6.06 %
5.59 %
3.68 %

155.2

3.49 %

(7.9)

(0.1)

(7.9)

(0.1)

(5.6)

(13.7)

(0.27)%

(0.38)%

(0.28)%

(0.38)%

(4.80)%

(0.45)%

(10.4)

(0.19)%

4,288.2

(11.5)

(0.27)%

4,029.3

(13.7)

(0.34)%

356.5

4,644.7

1,515.5

413.6

4,442.9

1,198.5

142.5

3.20 %
3.05 %

141.6

3.36 %
3.15 %

151.5%

139.7%

2.78 %
2.68 %

0.26 %
0.47 %
1.30 %
1.55 %
4.11 %
1.90 %
4.98 %
3.24 %
3.86 %
2.18 %

3.0

0.7

1.7

20.7

10.0

32.4

30.7
37.2
68.0

104.0

1,311.6

321.8

347.0

1,025.3

186.3

1,558.5

657.7
1,344.9
2,002.5

5,194.4

184.0

3.2

1.7

5.9

17.5

6.2

29.6

28.7
45.3
74.0

108.5

0.24 %
0.54 %
1.70 %
1.71 %
3.32 %
1.90 %
4.37 %
3.37 %
3.70 %
2.09 %

104.0

2.12 %

5,378.5

108.5

2.02 %

(6.0)

—

(6.0)

(6.0)

(0.15)%

(0.08)%

(0.15)%

(0.15)%

4,318.2

15.9

4,334.1

4,334.1

528.2

42.8

(11.7)

(0.1)

(11.7)

(11.7)

(0.27)%

(0.54)%

(0.27)%

(0.27)%

3.5

0.5

9.1

14.6

5.5

29.2

33.4
43.3
76.7

109.9

0.34 %
0.47 %
1.52 %
2.57 %
3.27 %
2.19 %
3.77 %
3.84 %
3.81 %
2.45 %

109.9

2.35 %

(12.8)

(0.2)

(12.9)

(12.9)

(0.33)%

(0.46)%

(0.33)%

(0.33)%

1,040.6

99.1

598.7

570.1

169.5

1,338.2

886.4
1,125.8
2,012.2

4,490.2

183.3

4,673.5

3,828.1

35.8

3,863.9

3,864.0

327.8

58.0

(6.0)

(0.15)%

4,905.1

(11.7)

(0.24)%

4,249.8

(12.9)

(0.30)%

473.4

5,378.5

860.3

423.7

4,673.5

626.2

98.0

2.06 %
1.99 %

96.8

1.86 %
1.78 %

97.0

2.16 %
2.05 %

121.1%

119.9%

116.2%

(2) 

Yields are based on average historical costs and yields on securities held in income tax exempt jurisdictions are not computed on a tax-equivalent yield basis.
Interest income and rates on loans include loan fees. Additionally, average non-accrual loans were included in the average loan balances used to determine the average 
yield on loans in all of the periods presented.

72

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Analysis of Changes in Volume and Rate on Interest Income and Interest Expense

The following table presents the amount of changes in interest income and interest expense from December 31, 2015 to December 31, 2016 and from December 31, 

2014 to December 31, 2015, due to changes in both average volume and average rate. Changes not solely due to volume or rate have been allocated to volume.

(in millions of $)

Interest income related to:

Bermuda

Cash due from banks — Interest bearing . . . . . . . . . . . . . . . .

Securities purchased under agreement to resell . . . . . . . . . .

Short-term investments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Held-for-trading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Available-for-sale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Held-to-maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total investment in securities(1) . . . . . . . . . . . . . . . . . . . . . . . .
Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consumer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total loans, net of allowance for credit losses(2) . . . . . . . . . . .

Total interest-earning assets

Interest expenses related to:

Customer deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Bank deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Securities sold under agreement to repurchase . . . . . . . . . . .

Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total interest bearing liabilities. . . . . . . . . . . . . . . . . . .

Change in net interest income . . . . . . . . . . . . . . . . . . .

Non-Bermuda

Cash due from banks — Interest bearing . . . . . . . . . . . . . . . .

Short-term investments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Held-for-trading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Available-for-sale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Held-to-maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total investment in securities(1) . . . . . . . . . . . . . . . . . . . . . . . .
Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consumer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total loans, net of allowance for credit losses(2) . . . . . . . . . . .

Interest rate swaps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total interest earning assets . . . . . . . . . . . . . . . . . . . . . . . .

Interest expenses related to:

Customer deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Bank deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total interest bearing liabilities. . . . . . . . . . . . . . . . . . .

Change in net interest income . . . . . . . . . . . . . . . . . . .

______________________________

2016 compared to 2015

2015 compared to 2014

Increase/
(Decrease)
due to
Changes in

Net
Increase/
(Decrease)

Increase/
(Decrease)
due to
Changes in

Net
Increase/
(Decrease)

Volume

Rate

Volume

Rate

0.81

0.42

1.32

—

6.55

6.14

12.69

5.83

1.42

7.25

22.49

(1.43)

(0.21)

(0.10)

—

(1.74)

20.75

(0.42)

(0.83)

(2.77)

4.74

2.38

4.35

(2.01)

(6.33)

(8.34)

—

(5.24)

0.64

(0.02)

0.62

(4.62)

1.94

—

0.01

—

(7.59)

(0.34)

(7.93)

1.52

(1.19)

0.33

(5.65)

2.52

0.01

(0.01)

0.37

2.89

(2.76)

0.23

(0.23)

(1.39)

(1.60)

1.48

(1.51)

4.01

(1.74)

2.27

—

0.76

5.03

0.07

5.10

5.86

2.75

0.42

1.33

—

(1.04)

5.80

4.76

7.35

0.23

7.58

16.84

1.09

(0.20)

(0.11)

0.37

1.15

17.99

(0.19)

(1.06)

(4.16)

3.14

3.86

2.84

2.00

(8.07)

(6.07)

—

(4.48)

5.67

0.05

5.72

1.24

0.33

—

0.01

—

1.58

1.52

3.10

0.30

(2.68)

(2.38)

1.06

0.13

0.01

0.08

0.01

0.23

1.29

0.66

1.20

(4.28)

7.78

0.54

4.05

(9.99)

7.37

(2.62)

—

3.29

(1.33)

0.11

(1.22)

2.07

(0.15)

—

0.02

—

(1.45)

(0.17)

(1.62)

0.78

(1.24)

(0.46)

(2.21)

1.08

(0.01)

—

0.75

1.82

(0.39)

(0.96)

0.06

1.09

(4.88)

0.09

(3.70)

5.32

(5.37)

(0.05)

—

(4.65)

2.43

(0.03)

2.40

(2.25)

0.18

—

0.03

—

0.13

1.35

1.48

1.08

(3.92)

(2.84)

(1.15)

1.20

—

0.07

0.78

2.05

0.90

(0.30)

1.26

(3.18)

2.90

0.63

0.34

(4.67)

2.01

(2.66)

—

(1.36)

1.10

0.08

1.18

(0.18)

(1) 

(2) 

Yields are based on average historical costs and yields on securities held in income tax exempt jurisdictions are not computed on a tax-equivalent yield basis.

Interest income and rates on loans include loan fees. Additionally, average non-accrual loans were included in the average loan balances used to determine the average 
yield on loans in all of the periods presented.

73

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investment Portfolio

The following table sets forth the composition of our debt and equity securities as of the dates indicated measured at amortized cost of fair value. See Note 5 

"Investment in securities" to our audited consolidated financial statements as of and for the year ended December 31, 2016 and 2015, included elsewhere in this report for 
further discussion.

(in millions of $)

Trading

As of
December 31,

2016

2015

US government and federal agencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-US governments debt securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Asset-backed securities — Student loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mutual funds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total trading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—

—

—

6.3

6.3

279.3

7.5

28.3

6.2

321.3

Available-for-sale

US government and federal agencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2,430.4

1,404.5

Non-US governments debt securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Corporate debt securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Asset-backed securities — Student loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial mortgage-backed securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Residential mortgage-backed securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

27.0

514.5

12.5

150.5

197.8

29.6

506.1

12.2

148.7

100.2

Total available-for-sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3,332.7

2,201.3

Held-to-maturity

US government and federal agencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total held-to-maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total investment in securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,061.1

1,061.1

4,400.2

701.3

701.3

3,223.9

74

 
 
 
 
 
 
The following table presents an analysis of remaining contractual maturities and weighted average yields for interest bearing securities as of December 31, 2016. 

Yields on tax-exempt obligations have been computed on a tax-equivalent basis.

(in millions of $)

Trading

Remaining term to maturity

Within
1 year

1 to 5
years

5 to 10
years

Over 10
years

No specific
maturity

Mutual funds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total trading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Available-for-sale

US government and federal agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-US governments debt securities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—

—

6.4

1.4

Corporate debt securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

110.2

Asset-backed securities — Student loans . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial mortgage-backed securities . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Residential mortgage-backed securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—

—

—

Total available-for-sale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

117.9

Held-to-maturity

US government and federal agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total held-to-maturity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—

—

Total investment in securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

117.9

—

—

87.3

4.0

404.3

—

38.4

—

533.9

10.7

10.7

544.6

—

—

653.6

21.7

—

—

112.1

—

787.4

31.2

31.2

818.6

—

—

1,683.2

—

—

12.5

—

197.8

1,893.5

1,019.3

1,019.3

2,912.7

Weighted average yield(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3.51 %

2.36 %

2.11 %

2.10 %

___________
(1) 

Yields are based on average historical costs and yields on securities held in income tax exempt jurisdictions are not computed on a tax-equivalent yield basis.

As of December 31, 2016, no investment other than securities of the US Government and US Government agencies exceeded 10% of shareholders' equity.

6.3

6.3

—

—

—

—

—

—

—

—

—

6.3

—

75

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loan Portfolio

Composition of the Loan Portfolio

The following table shows the composition of the Group's loan portfolio by type of loan and geographic location as of the dates indicated. See Note 6 "Loans" to our 
audited consolidated financial statements included elsewhere in this report for further discussion of our loan portfolio inclusive of the Bank's policies for placing loans on a non-
accrual status.

2016

2015

2014

2013

2012

Non-

Non-

Non-

Non-

Non-

As of December 31,

(in millions of $)

Bermuda

Bermuda

Bermuda

Bermuda

Bermuda

Bermuda

Bermuda

Bermuda

Bermuda

Bermuda

Government. . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial and industrial. . . . . . . . . . . . . . . .

Commercial overdrafts . . . . . . . . . . . . . . . . . .

Total commercial loans

94.5

130.2

22.6

247.3

17.9

201.7

2.8

222.3

202.8

121.5

35.0

359.2

22.4

221.2

5.7

249.4

66.7

137.1

48.1

251.9

46.8

251.4

11.2

309.4

65.7

129.9

57.8

253.4

15.0

270.8

8.1

293.9

64.5

121.9

59.0

245.5

4.1

190.0

22.9

217.0

Specific allowance for credit losses on
commercial loans . . . . . . . . . . . . . . . . . . . . . .

Total commercial loans after specific

allowance for credit loss . . . . . . . . . . . . .

Commercial mortgage . . . . . . . . . . . . . . . . . . .

Construction . . . . . . . . . . . . . . . . . . . . . . . . . .

Total commercial real estate loans

Specific allowance for credit losses on

commercial real estate loans . . . . . . . . . . .

Total commercial real estate loans after

specific allowance for credit losses . . . .

Automobile financing . . . . . . . . . . . . . . . . . .

Credit card . . . . . . . . . . . . . . . . . . . . . . . . . .

Overdrafts . . . . . . . . . . . . . . . . . . . . . . . . . .

Other consumer . . . . . . . . . . . . . . . . . . . . . .

(0.6)

—

(0.6)

—

(0.4)

(0.1)

(0.2)

(0.2)

(0.2)

(1.3)

246.7

364.0

24.5

388.5

222.3

217.6

4.4

222.0

358.6

415.7

5.4

421.1

249.4

249.6

8.2

257.8

251.5

415.3

—

415.3

309.3

281.7

20.6

302.3

253.2

417.1

—

417.1

293.7

332.5

13.5

346.0

245.3

495.5

0.1

495.6

215.7

281.5

2.1

283.6

(0.8)

—

(0.7)

(2.2)

(0.8)

(1.1)

(5.1)

—

(8.8)

(4.7)

387.7

222.0

420.4

255.6

414.5

301.2

412.0

346.0

486.8

278.9

13.1

57.7

2.4

30.8

6.9

20.8

3.2

63.2

94.1

12.3

59.1

4.8

32.0

7.6

19.8

8.2

84.1

12.6

58.5

12.9

43.7

108.2

119.7

127.8

7.7

20.7

8.2

113.9

150.5

15.6

60.8

10.1

47.4

133.9

6.7

16.1

6.3

118.0

147.1

19.7

58.5

8.5

66.0

6.1

15.4

3.9

94.8

152.7

120.2

Total consumer loans . . . . . . . . . . . . . . . . . .

104.0

Specific allowance for credit losses on

consumer loans . . . . . . . . . . . . . . . . . . . . .

Total consumer loans after specific

allowance for credit losses . . . . . . . . . . .

(0.3)

—

(0.3)

—

(0.4)

—

(0.2)

—

(0.2)

—

103.7

94.1

107.9

119.6

127.4

150.5

133.7

147.1

152.5

120.2

Residential mortgage loans. . . . . . . . . . . . . . .

1,205.5

1,131.1

1,243.2

1,290.8

1,270.9

1,238.6

1,309.6

1,239.9

1,351.7

1,145.7

Specific allowance for credit losses on

residential mortgage loans . . . . . . . . . . . . .

Total residential mortgage loans after

specific allowance for credit losses . . . .

(9.6)

(0.6)

(13.4)

(1.9)

(14.8)

(1.4)

(13.2)

(3.1)

(7.7)

(3.9)

1,195.9

1,130.5

1,229.8

1,288.9

1,256.1

1,237.2

1,296.4

1,236.9

1,343.9

1,141.8

Total gross loans. . . . . . . . . . . . . . . . . . . . . .

1,945.2

1,669.5

2,131.8

1,917.7

2,065.8

2,000.8

2,114.1

2,026.9

2,245.4

1,766.5

Specific allowance for credit losses. . . . . . . . .

General allowance for credit losses . . . . . . . .

(11.2)

(25.0)

(0.6)

(7.6)

(15.0)

(20.2)

(4.1)

(10.0)

(16.2)

(19.0)

(2.6)

(9.7)

(18.7)

(20.4)

(3.3)

(10.3)

(16.8)

(20.8)

(9.9)

(8.4)

Net loans . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,909.1

1,661.4

2,096.6

1,903.5

2,030.6

1,988.6

2,074.9

2,013.3

2,207.7

1,748.2

76

 
 
 
 
 
Maturity Profile of the Loan Portfolio

The following table presents certain items in our loan portfolio by contractual maturity as of December 31, 2016.

(in millions of $) (audited)

Bermuda

As at December 31, 2016
Remaining term to average
contractual maturity

Within
1 year

1 to 5
years

Over 5
years

Total

Commercial loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consumer loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

74.4

15.5

65.4

38.0

Total Bermuda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

193.2

Non-Bermuda

Commercial loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consumer loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Non-Bermuda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

46.7

34.1

44.3

114.7

239.7

433.0

138.3

216.9

27.1

46.0

428.3

153.2

59.2

34.4

462.0

708.8

34.6

156.1

11.5

1,121.5

1,323.6

22.5

128.8

15.4

554.3

720.9

1,137.2

2,044.6

247.3

388.5

104.0

1,205.5

1,945.1

222.3

222.0

94.1

1,131.0

1,669.5

3,614.7

The following table presents our loan portfolio by maturity and type of interest as of December 31, 2016.

(in millions of $) (audited)

Loans with fixed interest rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Loans with floating or adjustable interest rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Within
1 year

1 to 5
years

Over 5
years

37.0

396.0

433.0

57.2

1,080.0

1,137.2

53.0

1,991.5

2,044.6

Total

147.2

3,467.5

3,614.7

As at December 31, 2016
Remaining term to average
contractual maturity

Loan and Lease Concentrations

As of December 31, 2016, we did not identify any concentration of loans and leases that exceeded 10% of total loans and leases. See Note 7 "Credit risk 

concentrations" to our audited consolidated financial statements as of and for the year ended December 31, 2016 included elsewhere in this report for further discussion of how 
we manage concentration exposures.

Risk Elements

For details on our policy for placing loans on non-accrual status, see Note 2 "Significant accounting policies" to our audited consolidated financial statements as of and 

for the year ended December 31, 2016 included elsewhere in this report.

77

 
 
 
 
 
 
 
 
The following table shows a five-year history of non-accrual loans, loans past due 90 days or more and other potential problem loans. See "Management's Discussion 

and Analysis of Financial Condition and Results of Operations — Critical Accounting Policies and Estimates" for our policies for determining non-performing and potential 
problem loans.

(in millions of $)

Non-accrual loans

Commercial loans

Commercial and industrial . . . . . . . . . . . .

Commercial overdrafts . . . . . . . . . . . . . . .

Total commercial loans

Commercial real estate loans

Consumer loans

Automobile financing . . . . . . . . . . . . . . . .

Credit card . . . . . . . . . . . . . . . . . . . . . . . .

Overdrafts . . . . . . . . . . . . . . . . . . . . . . . . .

Other consumer . . . . . . . . . . . . . . . . . . . .

Total consumer loans

Residential mortgages

Accruing loans past due 90 days and
more

Commercial loans

Commercial and industrial . . . . . . . . . . . .

Commercial overdrafts . . . . . . . . . . . . . . .

Total commercial loans . . . . . . . . . . . . .

Commercial real estate loans . . . . . . . .

Consumer loans

Automobile financing . . . . . . . . . . . . . . . .

Credit card . . . . . . . . . . . . . . . . . . . . . . . .

Overdrafts . . . . . . . . . . . . . . . . . . . . . . . . .

Other consumer . . . . . . . . . . . . . . . . . . . .

Total consumer loans. . . . . . . . . . . . . . .

Residential mortgages . . . . . . . . . . . . . .

Total accruing loans past 90 days and
more

Loans modified in a troubled debt 

restructuring (TDR)(1)

Commercial loans . . . . . . . . . . . . . . . . . . .

Commercial real estate loans . . . . . . . . . .

Consumer loans . . . . . . . . . . . . . . . . . . . .

Residential mortgages . . . . . . . . . . . . . . .

Total loans modified in a TDR . . . . . . . .

________________
(1) 

Total recorded investment.

2016

2015

2014

2013

2012

As of December 31,

Bermuda

Bermuda

Bermuda

Bermuda

Bermuda

Bermuda

Bermuda

Bermuda

Bermuda

Bermuda

0.1

0.1

0.2

4.0

—

—

—

0.2

0.2

11.7

16.1

1.1

—

1.1

0.8

—

—

—

0.3

0.3

14.9

17.1

—

8.0

0.1

1.2

9.3

0.3

0.3

0.6

38.9

0.4

0.1

0.2

1.7

2.4

47.1

89.0

—

0.1

0.1

1.7

0.1

0.4

—

—

0.5

7.2

9.5

1.7

20.9

—

9.8

32.4

0.2

0.2

0.4

2.3

0.1

—

—

0.2

0.3

12.0

15.0

—

—

—

—

—

—

—

0.3

0.3

2.7

3.0

0.1

8.1

0.1

1.7

10.0

1.5

0.3

1.8

46.0

0.5

—

0.2

1.7

2.4

37.3

87.5

—

—

—

—

—

0.6

—

—

0.6

8.6

9.2

2.1

14.7

—

8.0

24.8

2.1

—

2.1

9.1

—

—

—

0.3

0.4

14.3

25.9

—

—

—

0.4

0.1

—

—

0.1

0.2

18.6

19.2

—

8.2

—

2.9

11.1

0.6

—

0.6

5.5

0.3

—

—

0.6

0.9

34.0

40.9

—

—

—

—

—

0.4

—

—

0.4

6.2

6.6

—

2.8

—

43.5

46.2

—

—

—

0.5

—

—

—

0.1

0.1

6.9

7.5

—

—

—

—

—

—

—

0.3

0.3

2.3

2.6

1.0

0.5

—

3.0

4.5

0.6

—

0.6

5.4

0.1

—

—

0.9

1.0

—

—

—

4.9

—

—

—

0.4

0.4

0.6

0.1

0.7

8.3

0.1

—

—

1.6

1.7

40.4

47.4

12.6

17.9

45.0

55.7

—

—

—

—

—

0.2

—

—

0.2

8.5

8.7

—

17.9

—

22.2

40.1

—

—

—

—

—

0.1

—

0.1

0.2

4.5

4.7

—

14.2

—

34.0

48.2

—

—

—

0.7

—

—

0.5

—

0.5

8.2

9.4

1.1

0.4

0.1

1.6

3.2

78

Impact of Impaired Loans on Interest Income

The following table presents the gross interest income for both nonaccrual and TDRs that would have been recognized if such loans had been current in accordance 
with their original contractual terms, and had been outstanding throughout the period or since origination if held for only part of the period. The table also presents the interest 
income related to these loans that was actually recognized for the year.

(in millions of $)

Year-ended
December 31, 2016
Total

Gross amount of interest income that would have been recorded in accordance with 
original contractual terms, and had been outstanding throughout the year or 
since origination, if held for only part of the year(1) . . . . . . . . . . . . . . . . . . . . . . . . .

Interest income actually recognized. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total interest income forgone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.7

2.5

0.2

________________
(1) 

Based on the contractual rate that was being charged at the time the loan was restructured or placed on non-accrual status.

Potential Problem Loans

This disclosure presents outstanding amounts as well as specific reserves for certain loans and leases where information about possible credit problems of borrowers 

causes management to have serious doubts as to the ability of such borrowers to comply with the present repayment terms. At December 31, 2016, we did not identify any 
potential problem loans or leases within the portfolio that were not already included in "Risk Elements" above.

Cross Border Outstandings

The following table presents the aggregate amount of cross-border outstandings from borrowers or counterparties for each foreign country that exceeds 0.75% of 
consolidated assets for any of the periods reported below. Cross-border outstandings include loans, receivables, interest bearing deposits with other banks, other interest 
bearing investments and monetary assets that are denominated in either dollars or other non-local currency.

The table separately presents the amounts of cross-border outstandings by type of borrower including governments, banks and financial institutions and other, along 

with an analysis of local country assets net of local country liabilities.

Country of counterparty

(in millions of $)

Governments and official institutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Banks and other financial institutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial and industrial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Residential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total cross border outstandings

Net local country claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

United
Kingdom

United
States

Canada

Guernsey

For the year ended
December 31, 2016

580.1

563.4

49.5

312.0

1,505.0

102.0

—

398.1

846.4

148.8

3,859.7

5,253.0

—

—

271.5

246.9

—

—

518.4

—

—

Total exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,607.0

5,253.0

518.4

United
Kingdom

United
States

Canada

Guernsey

Country of counterparty

(in millions of $)

Governments and official institutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Banks and other financial institutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial and industrial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Residential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net local country claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

For the year ended
December 31, 2015

169.1

623.8

3.9

101.2

898.0

183.0

—

843.9

810.2

45.8

2,674.8

4,374.7

—

—

—

368.8

—

—

368.8

—

—

Total exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,081.0

4,374.7

368.8

79

—

—

—

—

—

—

—

—

—

—

—

—

—

433.4

—

433.4

 
Country of counterparty

(in millions of $)

United
Kingdom

United
States

Canada(1)

Guernsey

For the year ended
December 31, 2014

Governments and official institutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Banks and other financial institutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial and industrial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Residential. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net local country claims. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

46.7

905.9

4.1

94.6

1,051.4

216.5

—

174.9

1,075.4

39.0

2,491.5

3,780.8

—

—

Total exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,267.9

3,780.8

____________________________
There were no countries listed above which were experiencing liquidity problems as of any of the period-end dates listed.

(1) 

For the year ended December 31, 2014, there were no cross border outstanding exposures to Canada in excess of 1% of total assets. 

—

—

—

—

—

—

—

—

—

—

—

—

—

528.4

—

528.4

Loan Concentration

As of December 31, 2016, there were no individual loans for which their net carrying value was greater than 10% of the total loans outstanding.

Summary of Loan Loss Experience

The following table presents our loan loss experience for the years indicated.

(in millions of $)

2016

2015

2014

2013

2012

Balance at the beginning of the year . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

49.3

47.5

52.8

56.0

55.5

For the year ended December 31,

Bermuda

Charge-offs

Commercial loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consumer loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Recoveries

Commercial loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consumer loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-Bermuda

Charge-offs

Commercial loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consumer loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Recoveries

Commercial loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consumer loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Charge-offs, net of recoveries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Additional charge to operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at the end of the year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(0.1)

(2.8)

(1.7)

(2.9)

0.1

—

1.1

—

—

(1.7)

(0.2)

(1.0)

—

—

0.2

0.1

(9.0)

3.9

44.2

(0.2)

(0.2)

(3.3)

(1.6)

—

0.2

0.3

1.1

(0.3)

(0.1)

(0.4)

(0.4)

0.2

0.6

0.1

0.3

(3.7)

5.5

49.3

—

(6.6)

(2.0)

(3.7)

—

—

1.9

—

(0.8)

—

0.1

(2.5)

0.1

—

—

0.3

(13.2)

7.9

47.5

—

(10.3)

(2.2)

(1.7)

—

—

3.0

—

(1.7)

(5.3)

(0.5)

(2.0)

2.7

—

0.1

—

(17.9)

14.7

52.8

(1.3)

(2.3)

(4.5)

(0.8)

—

—

2.9

—

(0.1)

(4.4)

(0.2)

(4.1)

0.5

—

0.1

0.3

(13.9)

14.4

56.0

Average loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3,921.1

4,026.7

4,075.0

4,022.9

4,022.6

Ratio of net charge-offs during the period to average loans outstanding

during the year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(0.23) %

(0.09) %

(0.32) %

(0.44) %

(0.35)%

80

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
See "Management's Discussion and Analysis of Financial Condition and Results of Operations" located elsewhere in this report for further details on additional charges 

to operations.

The following table presents allocation of allowances for credit losses for the periods indicated.

(in millions of $)

$

%(1)

$

%(1)

$

%(1)

$

%(1)

$

%(1)

2016

2015

2014

2013

2012

For the year ended December 31,

Balance at the end of the year

Bermuda

Commercial loans . . . . . . . . . . .

Commercial real estate . . . . . . .

Consumer loans . . . . . . . . . . . .

Residential mortgages. . . . . . . .

Non-Bermuda

Commercial loans . . . . . . . . . . .

Commercial real estate . . . . . . .

Consumer loans . . . . . . . . . . . .

Residential mortgages. . . . . . . .

1.7

13.2

0.7

20.5

1.7

3.0

0.3

3.2

Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

44.2

______________________________
(1) 

Percent of loans in each category to total loans.

Deposits

0.7

3.4

0.7

1.7

0.8

1.3

0.3

0.3

1.2

4.3

3.7

1.3

25.9

4.4

2.8

1.5

5.4

49.3

1.2

0.9

1.2

2.1

1.8

1.1

1.2

0.4

1.6

3.1

4.2

1.4

26.5

4.7

1.7

1.4

4.5

47.5

1.2

1.0

1.1

2.1

1.5

0.6

0.9

0.4

1.6

3.3

9.2

1.8

24.9

5.0

0.7

1.6

6.3

52.8

1.3

2.2

1.4

1.9

1.7

0.2

1.1

0.5

1.7

2.8

12.7

3.8

18.3

3.8

5.7

1.0

7.9

56.0

1.1

2.6

2.5

1.4

1.8

2.0

0.8

0.7

1.7

The following table presents our interest bearing deposits for the years indicated.

(in millions of $, unless otherwise indicated)

Interest bearing deposits

Bermuda

Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Term . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Bermuda(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Term . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total interest bearing deposits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Bermuda(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

___________________________

For the year ended December 31,

2016

2015

2014

Average
balance

Average
rate

Average
balance

Average
rate

Average
balance

Average
rate

0.14%

0.54%

0.19%

0.88%

2,881.0

903.9

3,784.9

3,205.6

685.1

3,890.7

7,675.6

1,486.1

556.5

2,042.6

0.05%

0.45%

0.08%

0.50%

2,130.6

690.2

2,820.8

3,479.7

838.5

4,318.2

7,139.0

1,192.5

528.2

1,720.7

0.12%

0.61%

0.15%

0.75%

1,905.6

969.7

2,875.3

3,052.6

775.6

3,828.2

6,703.4

883.1

327.9

1,211.0

(1) 

The aggregate amount of deposits by foreign depositors in Bermuda was approximately $1,028.2 million, $688.9  million, and $668.2 million as of December 31, 2016, 
2015 and 2014 respectively.

81

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Term Deposits of $100,000 or More

The following table presents the amount of term deposits of $100,000 or more by time remaining until maturity as of December 31, 2016:

(in millions of $)

Bermuda

Remaining term to maturity

3 months
or less

3 to 6 months

6 to 12 months

Over
12 months

Total

Customer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,013.2

Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—

Total Bermuda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,013.2

Customer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

440.7

3.7

444.4

Total Term Deposits of $100,000 or More . . . . . . . . . . . . . . . . . . . . . . . .

1,457.6

37.5

—

37.5

119.5

0.1

119.6

157.1

61.0

—

61.0

17.6

—

17.6

78.6

44.5

—

44.5

9.5

—

9.5

1,156.2

—

1,156.2

587.3

3.8

591.1

54.0

1,747.3

Return on Equity and Assets

The following table presents our return on equity and assets for the years indicated.

Return on assets(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Return on equity(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Dividend payout ratio(3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Equity to assets ratio(4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

______________________________

For the year ended
December 31,

2016

2015

2014

1.1%

8.9%

33.9%

7.6%

0.8%

10.1%

40.8%

8.3%

1.2%

13.7%

30.4%

9.2%

(1) 

(2) 

(3) 

(4) 

Net income divided by average total assets.

Net income divided by average equity.

Dividends declared per share divided by net income per share. Figures reflect a ten-to-one reverse share split of common shares that the Bank effected on September 6, 
2016. 

Average equity divided by average total assets.

Short-Term Borrowings

There were no short-term borrowings in excess of 30% of shareholders' equity as of December 31, 2016 and 2015.

82

RISK MANAGEMENT

Risk Oversight and Management

General

The principal types of risk inherent in our business are market, liquidity, credit and operational risks.

Organizational structure

The Board has overall responsibility for determining the strategy for risk management, setting the Bank's risk appetite and ensuring that risk is monitored and controlled 

effectively. It accomplishes its mandate through the activities of two dedicated committees:

The Risk Policy and Compliance Committee ("RPC"):    This committee of the Board assists the Board in fulfilling its responsibilities by overseeing the Group's risk 

profile and its performance against approved risk appetites and tolerance thresholds. Specifically, the committee considers the sufficiency of the Group's policies, procedures 
and limits related to the identification, measurement, monitoring and control of activities that give rise to credit, market, liquidity, interest rate, operational and reputational risks, 
as well as overseeing its compliance with laws, regulations and codes of conduct.

The Audit Committee:    This committee reviews the overall adequacy and effectiveness of the Group's system of internal controls and the control environment, 

including in respect of the risk management process. It reviews recommendations arising from internal and independent audit review activities and management's response to 
any findings raised.

Both the RPC and Audit Committees are supported in the execution of their respective mandates by the dedicated Audit, Compliance and Risk Policy Committees for 

our UK, Guernsey and Caribbean operations, which oversee the sufficiency of local risk management policies and procedures and the effectiveness of the system of internal 
controls that are in place. These committees are chaired by non-executive directors drawn from the board of directors for each segment.

The Group executive management team is led by the Chief Executive Officer ("CEO") and includes the members of executive management reporting directly to the 

CEO. The executive management team is responsible for setting business strategy and for monitoring, evaluating and managing risks across the Group. It is supported by the 
following management committees:

The Group Risk Committee ("GRC"):    This committee comprises executive and senior management team members and is chaired by the Chief Risk Officer. It 
provides a forum for the strategic assessment of risks assumed across the Group as a whole based on an integrated view of credit, market, liquidity, legal and regulatory 
compliance, operational, interest rate, investment, capital and reputational risks, ensuring that these exposures are consistent with the risk appetites and tolerance thresholds 
promulgated by the Board. It is responsible for reviewing, evaluating and recommending the Group's Risk Appetite Framework, the results of the Capital Assessment and Risk 
Profile ("CARP") process (including all associated stress testing performed) and the Group's key risk policies to the Board for approval, for reviewing and evaluating current and 
proposed business strategies in the context of our risk appetites and for identifying, reviewing and advising on current and emerging risk issues and associated mitigation plans.

The Group Asset and Liability Committee ("GALCO"):    This committee comprises executive and senior management team members and is chaired by the Chief 
Financial Officer. The committee is responsible for liquidity, interest rate and exchange rate risk management and other balance sheet issues. It also oversees the execution of 
the Group's investment and capital management strategies and monitors the associated risks assumed. It is supported in the execution of its mandate by the work undertaken 
by the dedicated Asset & Liability Committees in each of the Bank's jurisdictional business units.

The Group Credit Committee ("GCC"):    This committee comprises executive and senior management and is chaired by the Chief Risk Officer. The committee is 
responsible for a broad range of activities relating to the monitoring, evaluation and management of credit risks assumed across the Group at both transaction and portfolio 
levels. It is supported in the execution of its mandate by the Financial Institutions Committee ("FIC"), a dedicated sub-committee that is responsible for the evaluation and 
approval of recommended inter-bank and counterparty exposures assumed in the Group's treasury and investment portfolios, and by the activities of the European Credit 
Committee, which reviews and approves transactions within delegated authorities and recommends specific transactions outside of these limits to the GCC for approval.

The Provisions and Impairments Committee:    This committee comprises executive and senior management team members and is chaired by the Chief Risk 

Officer. The committee is responsible for approving significant provisions and other impairment charges. It also oversees the overall credit risk profile of the Group in regards to 
non-accrual loans and assets. It is supported in the execution of its mandate by local credit committees and the GCC, which make recommendations to this committee.

The Policy Development Committee:    This committee comprises senior management team members across the Group and is chaired by the Group Head of 

Operational Risk. The committee is responsible for overseeing the design, development and maintenance of the Group's framework of operational policies. It develops 
recommendations regarding policy requirements, engages with nominated members of executive management to ensure that policies are drafted or updated on a timely basis 
and provides a forum through which they are debated Group-wide prior to their adoption, thereby ensuring a consistency of application and interpretation. It also ensures that all 
policies and policy exception requests are reviewed and recommended prior to presentation to the GRC and if necessary, the RPC for approval.

Risk Management

We manage our exposure to risk through a three "lines of defense" model.

The first "line of defense" is provided by our jurisdictional business units, which retain ultimate responsibility for the risks they assume and for bearing the cost of risk 

associated with these exposures.

The second "line of defense" is provided by our Risk Management group, which works in collaboration with our business units to identify, assess, mitigate and 

monitor the risks associated with our business activities and strategies. It does this by:

•  Making recommendations to the GRC regarding the constitution of the Risk Appetite Framework;

•  Setting risk strategies that are designed to manage risk exposures assumed in the course of pursuing our business strategies and aligning them with agreed 

appetites;

•  Establishing and communicating policies, procedures and limits to control risks in alignment with these risk strategies;

•  Measuring, monitoring and reporting on risk levels;

•  Opining on specific transactions that fall outside delegated risk limits; and

• 

Identifying and assessing emerging risks.

83

The four functions within the Risk Management group that support our risk management activities are outlined below. To ensure a formal separation of duties, each 

reports directly to our Chief Risk Officer.

Group Market Risk — This unit provides independent oversight of the measurement, monitoring and control of liquidity and funding risks, interest rate and foreign 

exchange risks as well as the market risks associated with our investment portfolios. It also monitors compliance with both regulatory requirements and our internal policies and 
procedures relating to the management of these risks.

Group Credit Risk Management — This unit is responsible for the adjudication and oversight of credit risks associated with our retail and commercial lending 

activities and the management of risks associated with our investment portfolios and counterparty exposures. It also establishes the parameters and delegated limits within 
which credit risks may be assumed and promulgates guidelines on how exposures should be managed and monitored.

Group Compliance — This unit provides independent analysis and assurance of our compliance with applicable laws, regulations, codes of conduct and 

recommended best practices, including those associated with the prevention of money laundering and terrorist financing. It is also responsible for assessing our potential 
exposure to upstream risks and for providing guidance on the preparations that should be made in advance of these changes coming into effect.

Group Operational Risk — This unit assesses the effectiveness of our procedures and internal controls in managing our exposure to various forms of operational risk, 

including those associated with new business activities and processes and the deployment of new technologies. It also oversees our incident management processes and 
reviews the effectiveness of our loss data collection activities.

The third "line of defense" is provided by our Group Internal Audit function, which performs oversight and ongoing review, and challenges the effectiveness of the 

internal controls that are executed by both the business and Risk Management.

Regulatory Review Process

Our banking, trust and investment business activities are monitored by the BMA. One of the principal objectives of the BMA is to supervise, regulate and inspect 

Bermudian financial institutions to ensure their financial stability and soundness.

In addition to conducting on-site reviews, the BMA utilizes a comprehensive quarterly statistical return system that enables off-site monitoring. The statistical system is 
consistent with Basel Committee Standards, which provides the BMA with a detailed breakdown of a bank's balance sheet and profit-and-loss accounts on both a consolidated 
and unconsolidated basis. This information enables the BMA to monitor the soundness of a bank's financial position and ensure that it meets certain capital requirements. For 
more information, see "Supervision and Regulation — Bermuda — Supervision and Monitoring by the BMA".

The Risk Appetite Framework

The Risk Appetite Framework is the cornerstone of our approach to risk management. Developed by executive management and approved formally by the Board, it 

communicates a willingness to take on certain risks in the pursuit of our strategic objectives and defines those that should be avoided. It also provides management with a clear 
mandate regarding the amount and type of risk that it may accept and establishes minimum expectations regarding the practices and behaviors that should be brought to bear in 
managing the exposures assumed. It is aligned with the interests of our stakeholders, feeds into our business planning processes, and shapes our discussions on risk matters 
generally.

Our framework comprises the following elements:

(1)     Nine broad categories of risk: credit; market; liquidity; legal and regulatory; governance; process and technology; people; country and political; and 

reputational. These represent the various risks that the Group assumes across the entirety of its operations in the pursuit of its strategic goals.

(2)     For each risk category, there is a declared risk appetite. To ensure consistency in our risk conversations, these have been distilled into the three options set 

out in the following table, with each appetite designed to convey a clear strategic direction in terms of the risk/reward profile assumed:

Appetite

Averse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Definition

Profile

  The Group will work to avoid exposure to this risk given
its potential for financial loss, reputational damage, and/
or the loss of customer and/or investor confidence.

  Our processes and controls are defensive and focus on
detection and prevention.

Cautious . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Given the potential for financial loss, reputational
damage, and the loss of customer and/or investor
confidence, the Group will be very selective in the
exposures assumed to this risk and will monitor it
closely.

  The Group will consider opportunities to accept this risk
and will accept those that fall within clearly defined
parameters. The risk of loss or reputational damage is
accepted but the exposure can be estimated reliably
and can be managed to a tolerable level.

  Security is favored over reward. Exposures are only
assumed when the risk can be quantified accurately
and is assessed as being acceptable.

  Reward is commensurate with the risk assumed.
Exposures can be estimated reliably and structures,
systems and processes are in place to manage them.

(3)     A statement of our governing principles relating to each risk category. This establishes the characteristics of the risks that the Bank is willing to assume and 

the management behaviors that we should exhibit when doing so.

Specific performance measures and tolerance thresholds in respect of each risk category, combining quantitative and qualitative targets (which are designed to reflect 

both forward looking as well as historical perspectives), are designed to provide executive management and the Board with an indication of the "direction" of our exposure 
relative to our declared risk appetite and an early warning of material adverse developments requiring remedial action. The measures are monitored independently by the Group 
Risk function and are measured against actual results. The results of these analyses are reported to management at all levels of the organization and are reviewed regularly by 
Group Risk, executive management, and the Board in the performance of their oversight activities.

84

 
 
Application of the Risk Appetite Framework

The limits, targets and thresholds used to measure performance continue to be refined by the Group Risk Management function in an effort to express as complete a 

"picture" as possible of our exposure to a given risk, relative to the stated appetite. All changes proposed pass through a formal review and approval process at both the 
executive management and Board levels prior to their adoption. Through this approach, the risk appetite framework sets the tone for our risk culture across the Group as a 
whole, influencing behaviors at all levels of the organization and reinforcing accountability for decisions taken. Many of our jurisdictional offices have developed subsidiary risk 
appetite frameworks in conjunction with their local risk management functions. This ensures appropriate coverage of local risk factors and the establishment of proportional 
tolerance thresholds. Group risk has reviewed these frameworks prior to their adoption and has modified any appetites proposed that are considered to be inconsistent with the 
overall Group approach.

Market Risks

Interest Rate Risk Management

Our primary market risk is interest rate risk, which is defined as the risk of loss of net interest income or changes in net interest margin because of changes in 

interest rates.

We seek to measure and manage the potential impact of interest rate risk. Interest rate risk occurs when interest earning assets and interest bearing liabilities mature 
or re-price at different times, on a different basis or in unequal amounts. Interest rate risk also arises when our assets, liabilities and off-balance sheet contracts each respond 
differently to changes in interest rates, including as a result of explicit and implicit provisions in agreements related to such assets and liabilities and in off-balance sheet 
contracts that alter the applicable interest rate and cash flow characteristics as interest rates change. The two primary examples of such provisions that we are exposed to are 
the duration and rate sensitivity associated with indeterminate-maturity deposits (e.g., non-interest bearing checking accounts) and the rate of prepayment associated with fixed-
rate lending and mortgage-backed securities. Interest rates may also affect loan demand, credit losses, mortgage origination volume and other items affecting earnings.

Our management of interest rate risk is overseen by the RPC, which outlines reporting and measurement requirements. In particular, this infrastructure sets limits and 
management targets, calculated for various metrics, including our economic value sensitivity, our economic value of equity and net interest income simulations involving parallel 
shifts in interest rate curves, steepening and flattening yield curves, and various prepayment and deposit duration assumptions. Our risk management infrastructure also 
requires a periodic review of all key assumptions used, such as identifying appropriate interest rate scenarios, setting loan prepayment rates based on historical analysis, non-
interest bearing and interest bearing demand deposit durations based on historical analysis, and the targeted investment term of capital.

The principal objective of our interest rate risk management is to maximize profit potential while minimizing exposure to changes in interest rates. Our actions in this 

regard are taken under the guidance of GALCO. The committee is actively involved in formulating the economic assumptions that we use in our financial planning and budgeting 
processes and establishes policies which control and monitor the sources, uses and pricing of funds. From time to time, we utilize hedging techniques to reduce interest rate 
risk. GALCO uses interest income simulation and economic value of equity analysis to measure inherent risk in our balance sheet at specific points in time.

Appetite for interest rate risk is documented in the Group's policies on market risk and investments. This includes the completion of stress testing on at least a quarterly 

basis of the impact of an immediate and sustained shift in interest rates of +/– 200 basis points on net interest income, economic value of equity and the ratio of tangible total 
equity to average assets. If any of the parameters established by policy are exceeded, GALCO will provide a plan to executive management to bring the exposure back within 
tolerance under advice to the Board. The plan does not have to bring the exposure back within limit immediately, but must adjust the exposure within Board and management 
approved timeframes.

We also use derivatives in the asset and liability management of positions to minimize significant unplanned fluctuations in earnings that are caused by interest rate 

volatility. Our derivative contracts principally involve over-the-counter transactions that are privately negotiated between the Group and the counterparty to the contract. 
Derivative instruments that are used as part of our interest rate risk management strategy include interest rate swaps. Interest rate swaps generally involve the exchange of 
fixed and variable rate interest payments between two parties, based on a common notional principal amount and maturity date.

Interest Rate Risk

The following table sets out the assets, liabilities and shareholders' equity and off-balance sheet instruments on the date of the earlier of contractual maturity, expected 

maturity and repricing date. Use of these tables to derive information about our interest rate risk position is limited by the fact that customers may choose to terminate their 
financial instruments at a date earlier than the contractual maturity or repricing date. Examples of this include fixed-rate mortgages, which are shown at contractual maturity but 
which may pre-pay earlier, and certain term deposits, which are shown at contractual maturity but which may be withdrawn before their contractual maturity subject to 
prepayment penalties. Investments are shown based on remaining contractual maturities. The remaining contractual principal maturities for mortgage-backed securities 
(primarily US Government agencies) do not consider prepayments. Remaining expected maturities differ from contractual maturities because borrowers may have the right to 
prepay obligations before the underlying mortgages mature.

85

December 31, 2015
(in millions of $)

Within
3 months

3 to 6
months

6 to 12
months

1 to 5
years

After
5 years

Non-interest
bearing

Total

Earlier of contractual maturity or repricing date

Assets

Cash and deposits with banks. . . . . . . . . . . . . . . . . . .

Securities purchased under agreement to resell. . . . .

Short-term investments . . . . . . . . . . . . . . . . . . . . . . . .

Investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Loans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Liabilities and shareholders' equity

Demand deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Term deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Subordinated capital . . . . . . . . . . . . . . . . . . . . . . . . . .

Shareholders' equity . . . . . . . . . . . . . . . . . . . . . . . . . .

Total liabilities and shareholders' equity . . . . . . . .

Interest rate sensitivity gap . . . . . . . . . . . . . . . . . . . . .

Cumulative interest rate sensitivity gap. . . . . . . . . . . .

Asset/Liability Management and Interest Rate Risk

1,991

149

135

1,343

3,339

—

6,957

5,828

1,492

—

92

—

7,412

(455)

(455)

—

—

385

15

53

—

453

—

166

—

—

—

166

287

(168)

—

—

—

81

57

—

138

—

92

—

—

—

92

46

(122)

—

—

—

704

81

—

785

—

71

—

25

—

96

689

567

—

—

—

2,251

38

—

2,289

—

—

—

—

—

—

111

—

—

6

2

363

482

2,385

—

242

—

711

2,102

149

520

4,400

3,570

363

11,104

8,213

1,821

242

117

711

3,338

11,104

2,289

2,856

(2,856)

—

—

—

The principal objective of our asset and liability management function is to evaluate the interest rate risk within the balance sheet and pursue a controlled assumption 

of interest rate risk while maximizing net income and preserving adequate levels of liquidity and capital.

As a financial institution, our primary component of market risk is interest rate volatility. Fluctuations in interest rates will ultimately impact both the level of income and 
expense recorded on most of our assets and liabilities, and the fair value of all interest earning assets and interest bearing liabilities, other than those which have a short term to 
maturity. Interest rate risk is the potential of economic losses due to future interest rate changes. These economic losses can be reflected as a loss of future net interest income 
and/or a loss of current fair values. The objective is to measure the effect on net interest income and to adjust the balance sheet to minimize the inherent risk while at the same 
time maximizing income.

We manage our exposure to interest rates primarily by structuring our balance sheet in the ordinary course of business. We do not typically enter into derivative 
contracts for the purpose of managing interest rate risk, but we may elect to do so in the future. Based upon the nature of our operations, we are not subject to foreign exchange 
or commodity price risk. Our exposure to holdings categorized as "trading positions" falls below the de minimis threshold established of 5% (ratio of total trading book open 
position compared to the sum of on and off-balance sheet assets that are not part of the trading book).

We use an interest rate risk simulation model to test the interest rate sensitivity of net interest income and the balance sheet. Instantaneous parallel rate shift scenarios 

are modeled and utilized to evaluate risk and establish exposure limits for acceptable changes in net interest margin. These scenarios, known as rate shocks, simulate an 
instantaneous change in interest rates and use various assumptions, including, but not limited to, prepayments on securities, deposit decay rates, pricing decisions on loans and 
deposits, reinvestment and replacement of asset and liability cash flows. We also analyze the economic value of equity as a secondary measure of interest rate risk. This is a 
complementary measure to net interest income where the calculated value is the result of the fair value of assets less the fair value of liabilities. The economic value of equity is 
a longer-term view of interest rate risk because it measures the present value of all future cash flows. The impact of changes in interest rates on this calculation is analyzed for 
the risk to our future earnings and is used in conjunction with the analysis on net interest income. The following table summarizes simulated change in net interest income 
versus unchanged rates as of December 31, 2016 and December 31, 2015:

For the year ended

December 31, 2016

December 31, 2015

Following
12 Months

Months 13 - 24

Following
12 Months

Months 13 - 24

+300 basis points . . . . . . . . . . . . . . . . . . .

+200 basis points . . . . . . . . . . . . . . . . . . .

+100 basis points . . . . . . . . . . . . . . . . . . .

Flat rates . . . . . . . . . . . . . . . . . . . . . . . . . .

?100 basis points . . . . . . . . . . . . . . . . . . .

17.70 %

11.60 %

5.60 %

0.00 %

(8.90)%

25.00 %

16.80 %

8.50 %

0.00 %

(13.00)%

13.80 %

9.10 %

4.50 %

0.00 %

(6.40)%

17.30 %

11.70 %

6.10 %

0.00 %

(8.70)%

The following table presents the change in our economic value of equity as of December 31, 2016 and December 31, 2015, assuming immediate parallel shifts in 

interest rates:

86

 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the year ended

December 31, 2016

December 31, 2015

+300 basis points . . . . . . . . . . . . . . . . . . .

+200 basis points . . . . . . . . . . . . . . . . . . .

+100 basis points . . . . . . . . . . . . . . . . . . .

Flat rates. . . . . . . . . . . . . . . . . . . . . . . . . .

?100 basis points . . . . . . . . . . . . . . . . . . .

(0.10)%

(0.70)%

(0.60)%

0.00 %

(1.80)%

(2.60)%

(2.00)%

(1.00)%

0.00 %

(0.90)%

The differences between the change in our economic value of equity assuming immediate parallel shifts in interests rates from December 31, 2015 to December 31, 

2016 is driven by an increase in non-interest bearing deposits and an increase in fixed rate investments, which impacted both the duration and convexity of interest bearing 
assets and liabilities on the balance sheet.

Many assumptions are used to calculate the impact of interest rate fluctuations. Actual results may be significantly different than our projections due to several factors, 

including the timing and frequency of rate changes, market conditions and the shape of the yield curve. The computations of interest rate risk shown above do not include the 
full suite of actions that our management may undertake to manage the risks in response to anticipated changes in interest rates, and actual results may also differ materially.

Foreign Exchange Risk

The Group holds various non-USD denominated assets and liabilities and maintains investments in subsidiaries whose domestic currency is either not USD or whose 

domestic currency is not pegged to USD. Assets and liabilities denominated in currencies other than USD are translated to USD at the rates of exchange prevailing at the 
balance sheet date. The resulting gains or losses are included in foreign exchange revenue in the consolidated statement of operations. Assets and liabilities of subsidiaries 
outside of Bermuda are translated at the rate of exchange prevailing on the balance sheet date while associated revenues and expenses are translated to USD at the average 
rate of exchange prevailing through the accounting period. Unrealized translation gains or losses on investments in foreign currency based subsidiaries are recorded as a 
separate component of shareholders' equity within accumulated other comprehensive loss. Such gains or losses are recorded in the consolidated statement of operations only 
when realized. Our foreign currency subsidiaries, located in Guernsey and the United Kingdom, may give rise to significant foreign currency translation movements against the 
USD. We also provide foreign exchange services to our clients, principally in connection with our banking and wealth management businesses, and effect other transactions in 
non-USD currencies. Foreign currency volatility and fluctuations in exchange rates may impact the value of non-USD denominated assets and liabilities and raise the potential 
for losses resulting from foreign currency trading positions where aggregate obligations to purchase and sell a currency other than USD do not offset one another, or offset each 
other in different time periods. If the policies and procedures we have in place to assess and mitigate potential impacts of foreign exchange volatility are not followed, or are not 
effective to mitigate such risks, our results and earnings may be negatively affected. The Group maintains a clearly articulated foreign exchange risk exposure tolerance 
framework which limits exposures to select currencies.

Liquidity Risk

The objectives of liquidity risk management are to ensure that the Group can meet its cash flow requirements and capitalize on business opportunities on a timely and 

cost-effective basis. Liquidity is defined as the ability to hold and/or generate cash adequate to meet our needs for day-to-day operations and material long and short-term 
commitments. Liquidity risk is the risk of potential loss if the Group were unable to meet its funding requirements at a reasonable cost.

We monitor and manage our liquidity on a group-wide basis. The treasury functions in the Group's banking operations, located in Bermuda, the Cayman Islands, 

Guernsey, and the United Kingdom, manage day-to-day liquidity. The group market risk function has the responsibility for measuring and reporting to senior management on 
liquidity risk positions. We manage our liquidity based on demand, commitments, specific events and uncertainties to meet current and future financial obligations of a short-term 
nature. Our objective in managing liquidity is to respond to the needs of depositors and borrowers as well as to earnings enhancement opportunities in a changing marketplace. 
Management is responsible for establishing and monitoring liquidity targets as well as strategies to meet these targets. The Group adopts a cautious liquidity risk appetite with 
internal quantitative liquidity risk tolerances more stringent than regulatory requirements. Specifically the Group manages liquidity against internal limits established by the 
market risk management policy and its related liquidity risk standard and quarterly stress testing methodology.

We maintained a balance sheet with loans representing 32.2% of total assets as of December 31, 2016. Further, at that date there were significant sources of liquidity 

within our balance sheet in the form of cash and cash equivalents, short-term investments securities purchased under agreement to resell and investments (excluding held-to-
maturity investments) amounting to $6.1 billion, or 55.0%, of total assets.

An important element of our liquidity management is our liquidity contingency plan which can be employed in the event of a liquidity crisis. The objective of the liquidity 

contingency plan is to ensure that we maintain our liquidity during periods of stress. This plan takes into consideration a variety of scenarios that could challenge our liquidity. 
These scenarios include specific and systemic events that can impact our on-and off-balance sheet sources and uses of liquidity. This plan is reviewed and updated at 
least annually.

Credit Risk

Credit risk is defined as the risk that unexpected losses arise as a result of the Group's borrowers or market counterparties failing to meet their obligations to repay. 

Credit risk is managed through the Group credit risk management department ("GCRM"). GCRM provides a system of checks and balances for our diverse credit-related 
activities by establishing and monitoring all credit-related policies and practices throughout the Group and assuring their uniform application. These activities are designed to 
diversify credit exposure on an industry and client basis, thus lessening overall credit risk. These credit management activities also apply to our use of derivative financial 
instruments, including foreign exchange contracts and interest rate risk management instruments, which are used primarily to facilitate client transactions.

Individual credit authority for commercial and other loans is limited to specified amounts and maturities. Credit decisions involving commitment exposure in excess of 

the specified individual limits are submitted to GCRM and then to the GCC, which provides a forum for ongoing executive review of loan activity, establishing our credit 
guidelines and policies and approving selected credit transactions in accordance with our business objectives. The committee reviews large credit exposures, establishes and 
reviews credit strategy and policy and approves selected credit transactions. The Financial Institutions Committee ("FIC") manages counterparty risk in respect of (third party) 
bank counterparties which do not have commercial credit relationships within the Group and also approves country exposure limits.

87

As part of our ongoing credit granting process, internal ratings are assigned to commercial clients before credit is extended, based on an assessment of 

creditworthiness. At least annually, a review of all significant credit exposures is undertaken to identify, at an early stage, clients who might be facing financial difficulties. Internal 
borrower risk ratings are also reviewed during this process, allowing identification of adverse individual borrower and sector trends.

An integral part of the GCRM function is to formally review past due and potential problem loans to determine which credits, if any, need to be placed on non-accrual 

status or charged off. The allowance for loan losses is reviewed monthly to determine the amount necessary to maintain an adequate provision for credit losses.

Another way credit risk is managed is by requiring collateral. Management's assessment of the borrower's creditworthiness determines whether collateral is obtained. 
The amount and type of collateral held varies but may include deposits held in financial institutions, mutual funds, US Treasury securities, other marketable securities, income-
producing commercial properties, accounts receivable, residential real estate, property, plant and equipment, and inventory. Values of variable collateral are monitored on a 
regular basis to ensure that they are maintained at an appropriate level.

Credit Risk — Retail and Private Banking

Retail and private lending activity is split between residential mortgages, personal loans, credit cards and authorized overdrafts. Retail credit risks are managed in 

accordance with limits and processes set out in the credit risk policies and guidelines approved by GCC and GRC (and ratified by the Board). The policies set out where 
specialist underwriting may be needed.

For residential mortgages, a combination of lending policy criteria, lending guidelines and underwriting are used to make a decision on applications for credit. The 

primary factors considered are affordability, residential status, residential history, credit history, employment history, nature of income and loan-to-value of the residential 
property. In addition, confirmation of a borrower's identity is obtained and an assessment of the value of the collateral carried out prior to granting a credit facility. When 
considering applications the primary focus is placed on the willingness and ability to repay.

Loan-to-value ("LTV") ratios are derived based on third-party valuations as part of the original underwriting or when increased borrowing has been requested. Updated 
valuations are not otherwise obtained unless the loan reaches non-accrual status. Non-accrual loans which are collateral-dependent on real estate must be supported by a third-
party valuation no older than 12 months. Specific provisions are calculated as the amount by which non-accrual loan principal exceeds the value of the supporting real estate, 
after application of a haircut for the estimated costs of sale. Costs of sale for commercial properties are calculated based on individual circumstances, whereas the haircuts for 
residential real estate are prescribed in lending guidelines by geographic location and are never less than 20% of the valuation amount.

As valuations are conducted throughout the year, the rolling average age of the valuations is closer to 6 months than 12 months. In addition, on at least a quarterly 

basis, impairment levels are adjusted for any changes in non-accrual principal.

To further ensure that valuations within the 12-month revaluation period remain appropriate measures for impairment, we: (1) compare renewal valuations to the prior 
valuation to track market movement; (2) back-test all sales to compare net carrying value versus any additional gain/loss at the time of sale; (3) segregate the tests described in 
(1) and (2) by Bermuda geographic area and, where required, amend provision factors accordingly; and (4) perform a review of new valuations to ascertain such valuations' 
reasonableness and determine if any change in value may impact similar properties or locations where valuations are more stale-dated and require an adjustment to the 
impairment level. Valuations for properties in less central locations have been further discounted to compensate for the steeper discounts required to sell such properties.

The Bank performs an annual assessment of group residential LTV ranges as part of its stress-testing exercise for regulatory and capital-adequacy purposes. Real 

estate indices are not available in the Bank's primary markets and LTV values are based on standard reductions in value over time, based on observed market activity.

Maximum LTV for new residential and commercial loans follow:

Residential:

Owner-occupied freehold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Owner-occupied leasehold condominium . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Investment (not owner-occupied) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Raw land . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Bermuda

Cayman

UK—London

80%

80%

65%

50%

65%

85%

85%

75%

80%

65%

65%

65%

65%

n/a

n/a

For other retail lending products, similar lending policy criteria are used, and each of these products has its own policy and underwriting guidelines to enable decisions 
on applications for credit and to manage accounts. The factors used are attuned to the lending product in question, although affordability and credit history are considered in all 
cases. Ongoing monitoring of all retail and private banking credit is undertaken by the business unit concerned as well as by GCRM. In addition, the GCC reviews reports on a 
weekly basis. In the event that particular exposures show adverse features such as arrears, the Bank's specialist recovery teams generally work with borrowers to resolve the 
situation.

Unlike the United States where the Fair Credit Reporting Act ("FCRA") is designed to help ensure that credit bureaus furnish correct and complete information when 
evaluating loan applications, the markets in which we operate do not have systemic credit bureau reports such as those provided by Experian, Equifax, or TransUnion. These 
firms collect comprehensive data on individuals' credit history, payment history, debt, history of bankruptcy, credit score trends, income, FICO scores and other background 
information that provide a broad indication of a loan applicant's credit worthiness. Due to the lack of such systemically collected information with respect to loan applicants in the 
markets in which we operate, we cannot use sophisticated software analytics tools, such as Fair Isaac type applications, that would enable us to automate our credit 
underwriting process. As a result, our experienced underwriters must manually review each loan on a credit by credit basis and we use a formally governed tiered credit 
approval process that is administered through and governed by our risk management framework.

Credit Risk — Commercial Banking

Commercial credit risks are managed in accordance with limits and asset quality measures set out in the credit risk policies and guidelines approved by GCC 

(and ratified by the Board).

88

 
 
 
In respect of commercial banking, there is a level of delegated sanctioning authority to underwrite certain credit risks based upon an evaluation of the borrower's 

experience, track record, financial strength, ability to repay, transaction structure and security characteristics. Lending decisions for large or high risk exposures are based upon 
a thorough credit risk analysis and the assignment of an internal borrower risk rating, and are subject to further approval by the assigned officers in GCRM or the GCC.

Consideration is also given to risk mitigation measures which will provide the Group with protection, such as third-party guarantees, supporting collateral and security, 

legal documentation and financial covenants. Commercial portfolio asset quality monitoring is based upon a number of measures, including the monitoring of financial 
covenants, cash flows, pricing movements and variable collateral. In the event that particular exposures begin to show adverse features such as payment arrears, covenant 
breaches or business trading losses, a full risk reassessment is undertaken. Where appropriate, a specialist recovery team will work with the borrower to resolve the situation. If 
this proves unsuccessful, the case will be subject to intensive monitoring and management procedures designed to maximize debt recovery.

Credit Risk — Treasury

Treasury credit risks are managed in accordance with limits, asset quality measures and criteria set out within the policy approved by the GCC and ratified by the 
Board. The policy also sets out powers which require higher levels of authorization according to the size of the transaction or the nature of the associated risk. The financial 
institutions committee identifies, assesses, prioritizes and manages our risks associated with counterparty exposure to other financial institutions, as well as country-specific 
exposures.

Exposures to financial institutions arise within the Group's investment portfolio and treasury operations. The Group has treasury operations in all of its banking 

locations. Treasury exposures primarily take the form of deposits with banks and foreign exchange positions. Exposures to financial institutions in the investment portfolio can 
take the form of bonds, floating rate notes and or certificates of deposit.

Diversification and avoidance of concentration is emphasized. The Group establishes limits for countries and each financial institution where there is an expected 

exposure. Ongoing asset quality monitoring is undertaken by Treasury and GCRM. reports are sent to the FIC, GCC and the GRC on a monthly basis. Exception reporting takes 
place against a range of asset quality triggers. Treasury uses a number of risk mitigation techniques including netting and collateralization agreements. Other methods (such as 
margining and derivatives) are used periodically to mitigate the risk associated with particular transactions or group of transactions.

For its exposure to treasury credit risk, the Group uses Standard and Poor's ("S&P"), Fitch and Moody's as external credit assessment institutions as permitted under 

Basel II for sovereign, financial institutions, asset-backed securities, covered bonds and corporate risks. With regard to financial institutions and corporates, the Group's 
preference for a long-term rating is the senior unsecured rating. However, counterparty ratings and/or short-term deposit or commercial paper ratings are used if this is 
unavailable. For asset-backed securities, the issue or tranche rating is used.

Exposures

The following tables analyze the Group's regulatory credit risk exposures as of December 31, 2016 and December 31, 2015. Exposures are allocated to specific 

standardized exposure portfolios determined by the BMA's Revised Framework for Regulatory Capital Assessment and it is these portfolios that determine the risk weights used. 
These exposures include both on and off-balance sheet exposures, with the latter shown separately after credit conversion factors have been applied.

Analysis of exposures class
(in millions of $)

Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Claims on Sovereigns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Claims on Public Sector Entities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Claims on Corporates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Claims on Banks and Securities Firms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Securitizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Retail Loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Residential Mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial Mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Past Due Loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other Balance Sheet Exposures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Average
Exposure
2016

Position as of
December 31,
2016

Average
Exposure
2015

Position as of
December 31, 
2015

50.5

1,531.0

100.5

444.8

1,718.4

3,306.7

235.7

2,380.9

612.0

57.1

271.2

353.7

59.7

63.7

1,350.7

105.0

516.7

1,760.2

3,859.7

216.1

2,291.7

572.0

48.3

257.7

377.2

65.8

41.8

716.0

88.0

388.0

2,255.3

2,695.9

325.2

2,453.4

673.5

68.9

298.2

363.6

48.6

45.1

1,367.8

89.0

401.1

1,955.3

2,655.6

260.6

2,474.5

652.4

59.1

277.0

395.0

51.2

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11,122.2

11,484.8

10,416.4

10,683.7

89

Geographic distribution of
exposures class as of
December 31, 2016
(in millions of $)

Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Claims on Sovereigns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Claims on Public Sector Entities. . . . . . . . . . . . . . . . . . . . . . . . .

Claims on Corporates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Claims on Banks and Securities firms . . . . . . . . . . . . . . . . . . . .

Securitizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Retail loan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Residential Mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial Mortgages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Past Due Loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other Balance Sheet Exposures . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

Market Related Off-Balance Sheet Credit Exposures. . . . . . . . .

Bermuda

UK

Guernsey

Caribbean

Switzerland

Total

28.0

911.6

94.5

326.1

987.3

2,299.7

99.7

1,170.4

359.0

35.6

163.4

202.6

52.4

—

66.5

—

—

76.7

—

(1.1)

—

—

—

9.4

—

—

—

284.8

—

50.8

226.2

—

35.6

416.6

17.8

—

20.8

32.1

0.5

35.7

87.8

10.5

139.8

468.2

1,560.0

81.9

704.7

195.2

12.7

63.7

142.5

12.9

—

—

—

—

1.8

—

—

—

—

—

0.4

—

—

2.2

63.7

1,350.7

105.0

516.7

1,760.2

3,859.7

216.1

2,291.7

572.0

48.3

257.7

377.2

65.8

11,484.8

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6,730.3

151.5

1,085.2

3,515.6

Residual maturity breakdown of
exposures class as of
December 31, 2016
(in millions of $)
Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Claims on Sovereigns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Claims on Public Sector Entities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Claims on Corporates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Claims on Banks and Securities firms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Securitizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Retail loan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Residential Mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial Mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Past Due Loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other Balance Sheet Exposures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . .

Market Related Off-Balance Sheet Credit Exposures . . . . . . . . . . . . . . . . . . . . . . .

Up to
12 months

More than
5 years

No specific
maturity

Total

63.7

1,317.5

—

267.3

1,352.8

—

111.9

150.9

43.6

4.7

—

377.2

65.8

—

11.5

81.1

210.5

407.4

14.2

79.5

506.7

251.0

2.6

—

—

—

—

21.7

23.9

38.9

—

3,845.5

24.7

1,634.1

277.4

41.0

—

—

—

—

—

—

—

—

—

—

—

—

—

257.7

—

—

63.7

1,350.7

105.0

516.7

1,760.2

3,859.7

216.1

2,291.7

572.0

48.3

257.7

377.2

65.8

3,755.4

1,564.5

5,907.2

257.7

11,484.8

The table below details the mappings between the main Fitch and Moody's external credit assessment institutions used by the Group and the credit quality steps used 
to determine the risk weightings applied to rated counterparties. Where no external rating is used in the risk weighted assets calculation, the unrated credit quality step applies.

Credit quality step

Step 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Step 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fitch's
assessment

AAA to AA–

A+ to A–

Step 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

BBB+ to BBB–

Step 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Step 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

BB+ to BB–

B+ to B–

Moody's
assessment

Aaa to Aa3

A1 to A3

Baa1 to Ba3

Ba1 to Ba3

B1 to B3

S&P's
assessment

AAA to AA–

A+ to A–

BBB+ to BBB–

BB+ to BB–

B+ to B–

Step 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

CCC+ and below

Caa1 and below

CCC+ and below

Impairment Provisions

90

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit Risk Concentrations

Concentration risk is defined as: any single exposure or group of exposures with the potential to produce losses large enough (relative to the Group's capital, total 

assets or overall risk level) to threaten the Group's health or ability to maintain core operations. The management of concentration risk is addressed in the first instance by the 
Group's large exposure policy and related credit guidelines, which require that credit facilities to entities that are affiliated through common ownership or management are 
aggregated for adjudication and reporting purposes. The policy also defines what constitutes a large exposure and the related reporting requirements. The GCRM function also 
undertakes monitoring and assessment of our exposure to concentration risk, reporting the results of these analyses to the GCC, the GRC and RPC.

The factors taken into consideration when assessing concentration risk are as follows:

•  single or linked counterparty;

• 

industry or economic sector (e.g., hospitality, property development, commercial office building investment);

•  geographic region;

•  product type;

•  collateral type;

•  maturity date (whether of the facility or of interest rate fixes).

Counterparty Concentrations

Counterparty concentrations is the risk associated with assuming a high level of exposure to a single counterparty, the failure of which could have an adverse impact 

on the Group.

Large exposures are reviewed quarterly by the GRC and RPC for the loan portfolio and the treasury/investment portfolios. GCRM and Treasury work closely together 

on daily treasury positions and exceptions.

All large exposures and concentrations in the portfolio are reviewed and agreed by the FIC on a quarterly basis and are reported to the Board as a part of this process. 

The review of large exposures considers:

• 

facility total;

•  any link with other facilities;

• 

total linked facility being within guidelines;

•  borrower risk rating;

•  security value on the facility;

• 

loan-to-value percentage against minimum security covenants.

Industry Concentration

Industry concentration encompasses the scenario that a risk factor inherent within an industry is tied to an entire portfolio of accounts or investments; e.g., a portfolio 
made up of a large number of small individual loans where all the counterparties are steel producers. We believe that due to the nature of the Group's client base our exposure 
to the property, insurance and fund sectors could be classified as industry concentration, although geographic and product concentration are the more appropriate risks 
to measure.

Geographic Concentration

Geographic concentration of the book is monitored as follows. Reports are generated which provide details of all the property loan exposure of the Group. Through 

this, loans are subdivided into regional exposure. From this, the percentage breakdown per region of the Group's property exposure is analyzed and reported to the GRC and 
RPC. Assessment of the exposure allows the committees to decide whether the Group should decline further lending in any area in which it is becoming over-weighted.

Product Concentration

Product concentration is defined in the context of credit risk, as an over-weighting in the portfolio to a given product type, making the Group vulnerable to the impact of 

a variety of external factors that could either reduce demand for the product itself or lead to an increase in the level of default rates experienced. We operate as a full service 
bank in Bermuda and Cayman and aim to satisfy the requirements of our customers in these communities through the range of products and services we offer. Accordingly, 
there is no dependence or concentration on a single product in these markets outside of the residential mortgage portfolios, which comprised 64.6% of the Group's loan book as 
of December 31, 2016 (compared to 63.0% as of December 31, 2015); in Bermuda, residential mortgage lending made up 62.0% of the Bermuda loan book as of December 31, 
2016 (compared to 58.7% as of December 31, 2015), and loans for many purposes (education, business support, family requirements) were made in the form of residential 
mortgages. Product category analysis confirms that the total lending portfolio is concentrated in the property market; this has been addressed in stress testing performed.

Collateral Concentration

Collateral concentration considers whether the Group's loan book is secured by a limited number of collateral types. An example of this would be when a large value of 
loans to a diversified group of borrowers is all secured by shares in the same company or by the shares of various companies within the same industry sector. Any decline in the 
value of these shares or in the performance of the sector as a whole could have an adverse impact on the Group's security position across all affected borrowers. The most 
obvious and relevant example of collateral concentration is the Group's exposure to real estate property values. Ignoring cash-backed facilities, the largest collateral 
concentrations within the portfolio are to residential and commercial property. The greatest risk with collateral concentration is that the value of the security could be severely 
reduced. To simulate this, the Group's stress testing process incorporates a scenario in which all real estate collateral is devalued by factors as high as 30%.

Credit Risk Mitigation

The Group uses a wide range of techniques to reduce credit risk of its lending. The most basic of these is performing an assessment of the ability of a borrower to 

service the proposed level of borrowing without distress. However, the risk can be further mitigated by obtaining security for the funds advanced.

Residential Mortgages

91

Residential property is the Group's main source of collateral and means of mitigating credit risk inherent in the residential mortgage portfolio. All mortgage lending 

activities are supported by underlying assumptions and estimated values received by independent third parties. All residential property must be insured to cover property risks 
through a third party.

Commercial

Commercial property is one of the Group's primary sources of collateral and means of mitigating credit risk inherent in its commercial portfolios. Collateral for the 

majority of commercial loans comprises first legal charges over freehold or long leasehold property but the following may also be taken as security: life insurance policies, credit 
balances assignments, share guarantees, equitable charges, debentures, chattel mortgages and charges over residential property.

For property-based lending, supporting information such as professional valuations are an important tool to help determine the suitability of the property offered as 

security and, in the case of investment lending, generating the cash to cover interest and principal payments. All standard documentation is subject to in-house legal review and 
sign-off in order to ensure that the Group's legal documentation is robust and enforceable. Documentation for large advances may be specifically prepared by independent 
solicitors. Insurance requirements are always fully considered as part of the application process and the Group ensures that appropriate insurance is taken out to protect the 
property against an insurable event.

Treasury

Collateral held as security for treasury assets, including investments, is determined by the nature of the instrument. Loans, debt securities, treasury and other eligible 

bills are generally unsecured with the exception of asset-backed securities and similar instruments, which are secured by pools of financial assets. The International Swaps and 
Derivatives Association ("ISDA") Master Agreement is the Group's preferred method of documenting derivative activity. It is common in such cases for a Credit Support Annex to 
be executed in conjunction with the ISDA Master Agreement in order to mitigate credit risk on the derivatives portfolio. Valuations are performed, agreed with the relevant 
counterparties, and collateral is exchanged to bring the credit exposure within agreed tolerances. The exposure value to the counterparty is measured under the counterparty 
credit risk mark-to-market method. The exposure value is derived by adding the gross positive fair value of the contract (replacement cost) to the contracts potential future credit 
exposure, which is derived by applying a multiple base on the contracts residual maturity to the notional value of the contract.

The following table shows the exposures to counterparty credit risk for derivative contracts as of December 31, 2016 and December 31, 2015:

Gross
Positive
Fair Value of
Contracts
as of
December 31,
2016

Potential
Future
Credit
Exposure
as of
December 31,
2016

Total
Derivatives
Credit
Exposure
as of
December 31,
2016

Gross
Positive
Fair Value of
Contracts
as of
December 31,
2015

Potential
Future
Credit
Exposure
as of
December 31,
2015

Total
Derivatives
Credit
Exposure
as of
December 31,
2015

37.1

—

37.1

28.7

—

28.7

65.8

—

65.8

20.8

—

20.8

30.4

—

30.4

51.2

—

51.2

(in millions of $)

Spot and forward foreign

exchange and currency
swap contracts . . . . . . . . . . .

Other market related contracts .

Total . . . . . . . . . . . . . . . . . . . . .

Securitizations

The Bank has not, to date, securitized assets that it has originated. The Bank's total exposure to purchased securitization positions as of December 31, 2016 was 

$3.9 billion by market value, with US Government and federal agencies accounting for the majority of this exposure.

The following table provides an analysis of the Bank's investments in securitization positions by exposure type as of December 31, 2016 and December 31, 2015:

Underlying asset type (in millions of $)

US government and federal agencies . . . . . . . . . . . . . . . . . . . . . . .

Mortgage backed securities — Commercial . . . . . . . . . . . . . . . . . . .

Mortgage backed securities — Retail . . . . . . . . . . . . . . . . . . . . . . . .

Asset-backed securities — Student loans . . . . . . . . . . . . . . . . . . . .

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Exposure Value
as of
December 31,
2016

Exposure Value
as of
December 31,
2015

3,498.0

151.0

198.3

12.5

3,859.8

2,365.5

149.1

100.5

40.5

2,655.6

A combination of ratings published by Fitch, Moody's and S&P are used to derive the external rating to be used under the standardized approach for securitization 
exposures. In line with the BMA's revised framework for regulatory capital assessment, where two credit assessments by Fitch and Moody's as external credit assessment 
institutions are available, the less favorable of the two credit assessments is applied. Where more than two credit assessments are available, the two most favorable credit 
assessments are used and where the two most favorable assessments are different, the less favorable of the two is applied.

The following table shows the aggregate amount of the Bank's purchased securitizations as of December 31, 2016 and December 31, 2015 broken down by 

risk weighting:

92

Risk Weight % (in millions of $)

20%

50%

100%

350%

Look through to underlying assets

Total

Operational Risk

Exposure
Value
as of
December 31,
2016

Exposure
Value after
Credit Risk
Mitigation
as of
December 31,
2016

Exposure
Value
as of
December 31,
2015

Exposure
Value after
Credit Risk
Mitigation
as of
December 31,
2015

3,859.0

2,669.9

2,654.9

1,953.1

0.7

—

—

—

0.7

—

—

—

0.7

—

—

—

0.7

—

—

—

3,859.7

2,670.6

2,655.6

1,953.8

In providing our services, we are exposed to operational risk. This is the risk of loss from inadequate or failed internal processes and systems, actions or inactions of 

people, or from external events. Operational risk is mitigated through internal controls embedded in our business activities and our risk management practices, which are 
designed to continuously reassess the effectiveness of these controls in order to keep the risk we assume at levels appropriate to our risk appetite as approved by the Board. 
Data on operational losses and any significant control failures incurred are captured through an incident reporting process. These events are reported to both the GRC and 
RPC, which assess the sufficiency of the corrective actions taken by management to prevent recurrence. Both committees also receive regular reporting on actual performance 
against established risk tolerance metrics.

Capital Adequacy Management

Effective January 1, 2015 the BMA adopted capital and liquidity requirements consistent with Basel III. The finalization of the implementation is subject to ongoing 

consultation with the BMA regarding the implementation and interpretation of these new rules.

One of management's primary objectives is to maintain the confidence of our clients, bank regulators and shareholders. A strong capital position helps the Group to 

take advantage of profitable investment opportunities and withstand unforeseen adverse developments. The Group manages its capital both on a total Group basis and, where 
appropriate, on a legal entity basis. The finance department has the responsibility for measuring, monitoring and reporting capital levels within guidelines and limits established 
by the RPC. The management of capital will also involve regional management to ensure compliance with local regulation. In establishing the guidelines and limits for capital, a 
variety of factors are taken into consideration, including the overall risk of the business in stressed scenarios, regulatory requirements, capital levels relative to our peers, and 
the impact on our credit ratings.

Capital Assessment and Risk Profiling

Under the requirements of Basel II as implemented by the BMA, the Group undertakes a CARP process, which is an internal assessment of all material risks to 

determine our capital needs. This internal assessment takes account of the minimum capital requirement and other risks not covered by the minimum capital requirement (Pillar 
II). Where capital is deemed as not being able to mitigate a particular risk, alternative management actions are identified and described within the CARP. The CARP is 
presented to the RPC before being presented to the Board for challenge and approval and then submission to the BMA. The CARP process is performed annually or more 
frequently should the need arise.

A supervisory assessment process ("SAP") is then undertaken annually by the BMA, which is designed to assess the Group's risk profile as documented in the 

CARP. This assessment is used to determine and set the Individual Capital Guidance which is the minimum level of capital the Group will be required to hold until the next SAP 
review is conducted.

93

Bermuda

The Bank is subject to regulation and supervision by the Bermuda Monetary Authority under:

SUPERVISION AND REGULATION

• 
• 
• 
• 
• 
• 
• 

the Bermuda Monetary Authority Act 1969;
the Banks and Deposit Companies Act 1999;
the Trusts (Regulation of Trust Business) Act 2001;
the Investment Business Act 2003; 
the Exchange Control Regulations 1973.
the Bermuda Corporate Services Provider Business Act 2012; and 
the Deposit Insurance Act 2011 and the Deposit Insurance Rules 2016.

The Bank is also subject to regulation by the Minister of Finance and the Minister of Economic Development in Bermuda under the Companies Act 1981.

Supervision and Monitoring by the BMA

Our activities are regulated by the BMA and our ability to engage in certain activities are subject to prior approval by the BMA. One of the principal objectives of the 
BMA is to supervise, regulate and inspect financial institutions which operate in or from within Bermuda and further to promote the financial stability and soundness of such 
financial institutions. The supervision is primarily for the benefit and protection of the Bank's clients and not for the benefit of our investors. The BMA is also responsible for 
managing and regulating transactions in foreign currency or gold.

In addition to conducting on-site reviews, the BMA utilizes a comprehensive quarterly statistical return system that enables off-site monitoring of institutions licensed 
under the BDCA. The statistical system, which follows the standards imposed on banks in the United Kingdom by the Financial Conduct Authority and is consistent with Basel 
Committee Standards, provides the BMA with a detailed breakdown of a bank's balance sheet and profit-and-loss accounts on both a consolidated and unconsolidated basis. 
This information enables the BMA to monitor the soundness of a bank's financial position and ensure that it meets certain capital requirements.

As the Bank's supervisory authority in Bermuda, the BMA is responsible for the consolidated supervision of our worldwide operations. There are also host regulatory 

bodies performing a similar function to that of the BMA in all major locations in which the Bank operates. Many of these local authorities require detailed reporting on the 
activities of the Bank's subsidiaries located in their jurisdictions. As part of its oversight process, the BMA receives copies of each of these reports on a regular basis and liaises 
with the regulatory authorities in the respective locations.

From time to time, in the ordinary course of business, the Bank enters into agreements with the BMA under which the Bank agrees to achieve or maintain certain levels 

of capital and to obtain the BMA's prior approval to take certain corporate actions. Certain actions that may not be taken without prior BMA approval include: (1) paying any 
dividends on the common shares, (2) creating or increasing the authorized amount of, or issuance of, common shares, (3) repurchasing common shares and (4) entering into a 
material acquisition.

Under the market disclosure requirements (referred to as Pillar III disclosures) applicable under both Basel II and the Basel II Accord ("Basel III"), the Bank is required 
to publish information about the risks to which it is exposed. Effective as of January 1, 2015, the BMA adopted capital and liquidity regulatory requirements consistent with Basel 
III, a framework released by the Basel Committee on Banking Supervision. Basel III aims to raise the quality, consistency and transparency of the capital base, limit the build-up 
of excess leverage and increase capital requirements for the banking sector. Basel III adopts CET1 capital as the predominant form of regulatory capital with the CET1 ratio as a 
new metric. Basel III also adopts the new LCR regimes.

The Basel III regulatory framework adopts a phased implementation approach for Bermuda banks with full implementation on January 1, 2019, consistent with BCBS 

recommendations. When fully phased-in, the Bank will be subject to the following requirements:

•  adopted CET1 as the primary and predominant form of regulatory capital, with a requirement of CET1 of at least 7.0% of RWA, inclusive of a minimum CET1 ratio of 
4.5% and the new capital conservation buffer of 2.5%, but excluding the D-SIB surcharge described below. The BMA has allowed Bermuda banks to make the one-
time irrevocable election to exclude other comprehensive income on their available-for-sale portfolios from CET1;

•  adopted a Tier 1 capital requirement of at least 8.5% of RWA, inclusive of a minimum Tier 1 ratio of 6% and the new capital conservation buffer of 2.5% but 

excluding the D-SIB surcharge described below;

•  adopted a total capital requirement of at least 105% of RWA, inclusive of a minimum total capital ratio of 8% and the new capital conservation buffer of 2.5% but 

excluding the D-SIB surcharge described below;

• 

the Bank is considered to be a D-SIB and will be subject to a 3% surcharge composed of CET1-eligible capital implemented by the BMA effective September 30, 
2015. This is based upon its assessment of the extent to which the Bank (individually and collectively with the other Bermuda banks) poses a degree of material 
systemic risk to the economy of Bermuda due to its role in deposit taking, corporate lending, payment systems and other core economic functions;

•  provided for the inclusion of a countercyclical buffer to be introduced when macro-economic indicators provide an assessment of excessive credit or other pressures 

building in the banking sector, potentially increasing the CET1, Tier 1 and total capital ratios by up to 2.5%;

•  adopted the introduction of a 5% leverage ratio as calculated in Basel III; and

•  adopted the liquidity coverage ratio implementation timetable consistent with that published by Basel III, with a minimum requirement of 60%, rising in equal annual 

steps to 100% by January 1, 2019.

The minimum capital ratio requirements set forth above do not reflect additional Pillar II add-on requirements that the BMA may impose upon us as a prudential measure from 
time to time. As of January 1, 2017, our minimum total capital ratio required by the BMA is 15.9% and our minimum CET1 ratio requirement is 8.8%. As of the date hereof, we 
expect that our minimum total capital ratio requirement at January 1, 2019 may be 17.2% (inclusive of the minimum required total capital ratio of 10.5% as described above). 
However, as our capital requirements remain under continuous review by the BMA pursuant to its prudential supervision, we cannot guarantee that the BMA will not seek higher 
total capital ratio requirements at any time. 

94

Bermuda Monetary Authority Act 1969

The Bermuda Monetary Authority Act 1969 established the Bermuda Monetary Authority as a statutory corporate body responsible for, among other things, 
supervising, regulating and inspecting any financial institution which operates in or from within Bermuda (which includes the Bank). Specific areas of financial regulation, such as 
the banking industry, are also the subject of separate, specific legislation (some of which is discussed below), but this specific legislation is nevertheless administered by the 
BMA in its supervisory capacity. In addition to its supervisory functions, both under the Bermuda Monetary Authority Act 1969 and the specific legislation discussed below, the 
BMA is empowered to assist foreign regulatory bodies by requiring entities supervised and regulated by the BMA to furnish information on demand to the BMA in connection with 
foreign regulatory requests.

Banks and Deposit Companies Act 1999

The BDCA prohibits any person from carrying on a deposit-taking business in or from within Bermuda unless that person is a company incorporated in Bermuda and 

licensed by the BMA under the BDCA. The BDCA provides for two classes of licenses: banking licenses and deposit company licenses. The Bank holds a banking license and a 
deposit company license. Unless otherwise permitted by the BMA, a company that holds a banking license must provide a range of minimum services to the public in Bermuda, 
including (without limitation) current accounts in Bermuda dollars, other deposit accounts, loan facilities in Bermuda Dollars, foreign exchange services and credit card or debit 
card facilities. A company holding a deposit company license typically offers a small range of services but, unless otherwise permitted by the BMA, must also provide some 
specified services to the public in Bermuda, including (without limitation) savings, deposit or other similar accounts in Bermuda Dollars and loans in Bermuda Dollars secured on 
mortgages of real property in Bermuda.

As the agency responsible for administering the BDCA, regulating deposit-taking businesses and protecting depositors, the BMA has broad authority to compel 

companies licensed under the BDCA to take or cease specific actions and comply with informational or access requests. Under the BDCA, the BMA can, or can compel these 
companies, including us to, among other things, do any or all of the following:

•  provide such information as the BMA may reasonably require;

•  submit a report prepared by the Bank's auditors or by an accountant or other person with professional skills on any matter about which the BMA could require us to 

provide information;

•  produce documentation or other information as the BMA may reasonably require; and

•  permit any officer, servant or agent of the BMA, on producing evidence of his authority, to enter the Bank's premises to obtain information and documents.

In addition, the BMA has the power to do any or all of the following:

•  examine, copy or retain any documents relating to the Bank's deposit-taking business;

• 

require the Bank to take certain steps or to refrain from adopting or pursuing a particular course of action or to restrict the scope of the Bank's business in a 
particular way;

•  appoint competent persons to investigate and report to the BMA on the Bank's business or the Bank's ownership and control;

• 

restrict the scope of a license or revoke a license; and

•  vary, suspend or revoke the Bank's banking license and to give directions if it feels these are necessary to protect the Bank's depositors.

The Bank's failure to comply with any of the statutory requirements set forth in the BDCA could result in civil or criminal penalties.

The Bank is required to report certain transactions to the BMA. These include any transaction or transactions relating to any one person as a result of which the Bank 
would be exposed to a risk of incurring losses in excess of 10% of the Bank's available capital resources, or where the Bank proposes to enter into a transaction or transactions 
relating to any one person, which, either alone or together with previous transactions entered into by the Bank in relation to the same person, would result in the Bank being 
exposed to the risk of incurring losses in excess of 25% of its available capital resources. This also applies where the transaction relates to different persons if they are 
connected in such a way that the financial soundness of any of them may affect the financial soundness of the others or the same factors may affect the financial soundness of 
both or all of them. The BMA may extend the scope of this requirement to the Bank's subsidiaries even if these subsidiaries are not licensed under the BDCA as if the 
transactions and available capital resources of the Bank's subsidiaries were included in the Bank's available capital resources. For the purpose of the foregoing, the transactions 
which must be reported by the Bank to the BMA are those between the Bank and a person where:

(a) 

(b) 

(c) 

that person incurs an obligation to the Bank or as a result of which such person may incur such an obligation;

the Bank will incur, or as a result of which it may incur, an obligation in the event of that person defaulting on an obligation to a third party; or

the Bank acquires or incurs any obligation to acquire, or as a result of which it may incur an obligation to acquire, an asset the value of which depends wholly or 
mainly on that person performing their obligations or otherwise on his financial soundness

and the risk of loss attributable to a transaction is, in a case within paragraph (a) or (b), the risk of the person concerned defaulting on the obligation there mentioned and, in a 
case within paragraph (c), the risk of the person concerned defaulting on the obligations there mentioned or of a deterioration in such person's financial soundness. The Bank's 
available capital resources may be determined by the BMA after consultation with it and in accordance with principles published by the BMA. It is an offense for the Bank to fail 
to make the required reports.

Under the BDCA, any person who becomes a significant shareholder of a deposit-taking institution, which is defined to include persons, either individually or with 

associates, who (i) hold 5% or more of the shares in the institution or another company of which it is a subsidiary company; or (ii) is entitled to exercise, or control the exercise of 
5% or more of the voting power at any general meeting of the institution or of another company of which it is such a subsidiary, must notify the BMA in writing of that fact within 
seven days. Failure to provide the BMA with prompt and appropriate notice would constitute an offense that could result in a fine.

The BDCA prohibits a person from becoming a shareholder controller of any company licensed under the BDCA unless the person provides written notice to the BMA 

of his intent to do so and the BMA does not object. The definition of shareholder controller is set out in the BDCA but generally refers to a person who, among other things, either 
alone or with any associate or associates (within the meaning of the BDCA) (i) holds 10% or more of the shares in the licensed institution or another company of which it is a 
subsidiary company; or (ii) is entitled to exercise, or control the exercise of 10% or more of the voting power at any general meeting of the licensed institution or another 
company of which it is such a subsidiary. The BDCA distinguishes between shareholder controllers of the following threshold descriptions: "10% shareholder controllers," "20% 
shareholder controllers," "30% shareholder controllers," "40% shareholder controllers," "50% shareholder controllers," "60% shareholder controllers" and "principal shareholder 
controllers" who have a 75% or greater interest. A person who intends to become a shareholder controller, or a shareholder controller who intends to increase his shareholding/
control, meaning generally, ownership of shares or the ability to exercise or control the exercise of voting rights attached to shares, beyond his present threshold, must provide 
written notice to the BMA that he intends to do so. It is an offense not to give this notice. The BMA may object to a person's notice of intent to become a shareholder controller of 

95

any description or to an existing shareholder controller where it appears to the BMA that, among other things, such person is not or is no longer a fit and proper person to be 
such controller of the institution. If the BMA objects, the BMA will provide such person with written notice of its objection.

Prior to serving a notice of objection, the BMA serves the person seeking to become a shareholder of any description or serves an existing shareholder controller with 
a preliminary written notice stating that the BMA is considering service on that person of a notice of objection, stating, among other things, the reasons for the BMA's proposed 
objection. The statement of the BMA's reasons for their proposed objection will, however, be subject to the BMA's determination that such statement would involve the 
disclosure of confidential information, the disclosure of which would be prejudicial to a third party. A person served with a preliminary written notice may, within a period of 
28 days beginning with the day on which the notice is served, make written representations to the BMA and the BMA shall take any such representations into account in 
deciding whether to serve a notice of objection.

If three months pass from the date of giving the notice to the BMA without the BMA serving a notice of objection, then the person may become a shareholder controller 

as requested in the notice. In practice, the BMA's procedure is generally to respond to a person's shareholder controller notification.

If a person becomes a shareholder controller or increases his shareholding/control in spite of the BMA's objection thereto, if a shareholder controller fails to comply 

with the foregoing notice requirements or if a shareholder controller continues as such after being given notice of objection to his or her being a shareholder controller, the BMA 
may take the actions specified in the BDCA, including revoking the relevant license where a 50%, 60% or principal shareholder controller is involved, or mandating that any 
specified shares become subject to one or more of the following restrictions:

•  any transfer of or agreement to transfer those shares or, in the case of unissued shares, any transfer of or any agreement to transfer the right to be issued with 

them, will be void;

•  no voting rights may be exercisable in respect of the shares;

•  no further shares may be issued in right of them or pursuant to any offer made to their holder; or

•  except in liquidation, no payment may be made of any sums due from the deposit-taking institution on the shares, whether in respect of capital or otherwise.

A court in Bermuda may, on the application of the BMA, order the sale of any such shares. Any person may appeal to a tribunal constituted under the BDCA for a 

review of a notice of objection given by the BMA as described above. However, this right of appeal does not apply to a person in any case in which such person has failed to 
give a notice or become or continued to be a controller in contravention of the BDCA. In addition, if a person has had its license revoked or has been subject to any of the 
restrictions set forth above, the tribunal may confirm or reverse the decision which is the subject of the appeal but shall not have power to vary it except:

•  where the decision was made to impose or vary any restriction, the tribunal may direct the BMA to impose different restrictions or to vary them in a different way; or

•  where the decision was to revoke a license, the tribunal may direct the BMA to restrict it instead.

In the event that the BMA imposes any of the restrictions listed above, the restrictions may apply to:

•  all shares of the deposit-taking institution where the person in question is a shareholder controller that (i) are held by him or any associate of his, and (ii) were not so 

held immediately before he became such shareholder controller of the institution; and

•  all shares in another company where the person in question became a shareholder controller (i) as a result of the acquisition by him or any associate of his of 

shares in such other company, and (ii) the shares were not so held before he became a shareholder controller of such institution.

A company licensed under the BDCA must give written notice to the BMA in the event that any person has either become or ceased to be a director, controller or senior 
executive of such licensed company. The written notice is required to be given to the BMA within 14 days beginning with the day on which the licensed company becomes aware 
of the relevant change in director, controller or senior executive. The definition of "controller" is set out in the BDCA but generally refers to (i) a shareholder controller, a 
managing director or chief executive officer of the deposit-taking institution or of another company of which it is a subsidiary, or (ii) a person whose duties include directing the 
actions of the board of directors of the licensed company or of another company of which it is a subsidiary, or (iii) a person whose duties include directing the actions of any 
shareholder controller of the deposit-taking institution.

Trusts (Regulation of Trust Business) Act 2001

The principal purpose of the Trusts (Regulation of Trust Business) Act 2001 (the "Trusts Business Act"), which came into effect on January 25, 2002, is to regulate 

"trust business," which is generally defined as providing the services of a trustee as a business, trade, profession or vocation. Under the Trusts Business Act, a license is 
required to conduct trust business in or from within Bermuda. Licenses are designated either "unlimited" or "limited." Only bodies corporate are entitled to obtain unlimited 
licenses, which allow them to conduct trust business and solicit business from the public generally. At present, the Bank and certain of its subsidiaries hold unlimited licenses 
issued by the BMA pursuant to the Trusts Business Act. Pursuant to Section 6 of the Trusts Business Act, the BMA has published a Statement of Principles, in accordance with 
which it is acting or purporting to act with respect to the exercise of its powers under the Trusts Business Act, including (without limitation) the BMA's minimum licensing criteria, 
the grounds for revocation of licenses, the power to grant, revoke or restrict a license and the power to obtain information or require the production of documents. In addition, 
pursuant to Section 7 of the legislation, the BMA published a Code of Practice that provides guidance as to the duties, requirements, procedures, standards and principles to be 
observed by persons carrying on trust business under the Trusts Business Act.

The BMA's powers under the Trusts Business Act include (without limitation) the power to:

• 

• 

• 

impose conditions on a license with respect to scope and type of business, to protect a client or potential client of a licensee;

revoke a license in certain circumstances including if the licensee has not complied with the licensing criteria; and

request and obtain information from a licensee to ensure compliance with the Trusts Business Act, and to safeguard the interests of the licensee's clients.

The Trusts Business Act prohibits a person from becoming a 10% shareholder controller or a majority shareholder controller of a licensed company, unless such 

person provides written notice to the BMA of his intent to do so and the BMA does not object. It is an offense not to provide this notice. The definition of shareholder controller is 
set out in the Trusts Business Act, but generally refers to a person who, among other things, either alone or with any associate or associates (within the meaning of the Trusts 
Business Act) (i) holds 10% or more of the shares in the licensed company or another company of which it is a subsidiary company; or (ii) is entitled to exercise, or control the 
exercise of 10% or more of the voting power at any general meeting of the licensed company or another company of which it is such a subsidiary. A "majority shareholder 
controller" is defined under the Trusts Business Act as a shareholder controller which, among other things, (i) holds 50% or more of the issued and outstanding shares in the 
licensed company; (ii) is entitled to exercise, or control the exercise of 50% or more of the voting power at any general meeting of the licensed company.

The BMA may object to a person's notice of intent to become a 10% shareholder controller or majority shareholder controller or may object to an existing shareholder 

controller of any description where it appears to the BMA that, among other things, such person is not or is no longer a fit and proper person to be such a controller of the 

96

licensed company. If the BMA objects, the BMA will provide such person with a written notice of objection. Prior to serving any such notice of objection, the BMA serves the 
person seeking to become a shareholder controller or serves an existing shareholder controller with a preliminary written notice stating that the BMA is considering service on 
that person of a notice of objection, stating, among other things, the reasons for the BMA's proposed objection. The statement of the BMA's reasons for their proposed objection 
will, however, be subject to the BMA's determination that such statement would involve the disclosure of confidential information, the disclosure of which would be prejudicial to 
a third party. A person served with a preliminary written notice may, within a period of 28 days beginning with the day on which the notice is served, make written representations 
to the BMA and the BMA shall take any such representations into account in deciding whether to serve a notice of objection.

If three months pass from the date of notifying the BMA of a new shareholder controller or an increased shareholding/control beyond a shareholder controller's then 

current threshold, without the BMA serving a notice of objection, then the person may become a shareholder controller as requested in the notice. In practice, the BMA's 
procedure is generally to respond to a person's shareholder controller notification.

If a person becomes a shareholder controller in spite of the BMA's objection thereto, if a shareholder controller fails to comply with the foregoing notice requirements or 

if a shareholder controller continues as such after being given notice of objection to his or her being a shareholder controller, the BMA may take certain actions, including 
mandating that any specified shares become subject to one or more of the following restrictions:

•  any transfer of or agreement to transfer those shares or, in the case of unissued shares, any transfer of or any agreement to transfer the right to be issued with 

them, will be void;

•  no voting rights may be exercisable in respect of the shares;

•  no further shares may be issued in right of them or pursuant to any offer made to their holder; or

•  except in liquidation, no payment may be made of any sums due from the licensed company on the shares, whether in respect of capital or otherwise.

A court in Bermuda may, on the application of the BMA, order the sale of any such shares. Any person may appeal to a tribunal constituted under the Trusts Business 

Act for a review of a notice of objection given by the BMA as described above. However, this right of appeal does not apply to a person in any case in which such person has 
failed to give a notice or become or continued to be a controller in contravention of the Trusts Business Act. In addition, if a person has had its license revoked or has been 
subject to any of the restrictions set forth above, the tribunal may confirm or reverse the decision which is the subject of the appeal but shall not have power to vary it except:

•  where the decision was made to impose or vary any restriction, the tribunal may direct the BMA to impose different restrictions; or

•  where the decision was to revoke a license, the tribunal may direct the BMA to restrict it instead.

In the event that the BMA imposes any of the restrictions listed above, the restrictions may apply to:

•  all shares of the licensed company of which the person in question is a shareholder controller that (i) are held by him or any associate of his, and (ii) were not so 

held immediately before he became such shareholder controller of the licensed company; and

•  all shares in another company where the person in question became a shareholder controller (i) as a result of the acquisition by him or any associate of his of 

shares in such other company, and (ii) the shares were not so held before he became a shareholder controller of such licensed company.

A company licensed under the Trusts Business Act must give written notice to the BMA in the event that any person has either become or ceased to be a controller or 
officer of such licensed company. The written notice is required to be given to the BMA within 14 days beginning with the day on which the licensed company becomes aware of 
the change in controller or officer. The definition of "controller" is set out in the Trusts Business Act but generally refers to (i) a shareholder controller, a managing director or 
chief executive officer of the licensed company or of another company of which it is a subsidiary, or (ii) a person whose duties include directing the actions of the board of 
directors of the licensed company or of another company of which it is a subsidiary, or (iii) a person whose duties include directing the actions of any shareholder controller of 
the licensed company. The definition of "officer" under the Trusts Business Act, includes a director, secretary or any senior executive.

Investment Business Act 2003

The Investment Business Act 2003 (the "Investment Business Act") prohibits any person from carrying on, or purporting to carry on, an investment business in or from 

within Bermuda unless that person holds a license granted under the Investment Business Act, or is exempted from holding a license. The Investment Business Act defines 
"investment business" broadly as the business of dealing in investments, arranging deals in investments, managing or offering investments and giving advice on investments.

Under the Investment Business Act, the BMA is given the authority to grant licenses and to supervise license holders. The BMA will only grant a license if it is satisfied 
that the applicant complies with licensing criteria set out in the Investment Business Act, which include (without limitation) that controllers and senior executives of the applicant 
are fit and proper persons to carry on such business, the applicant company's business is effectively directed by at least two individuals (unless the BMA otherwise approves), 
the Board of the applicant has a number of independent directors considered appropriate by the BMA, the applicant's business is conducted in a prudent manner, the position of 
the applicant in the group does not obstruct effective consolidated supervision and the applicant will carry on the investment business with integrity and professional skill 
appropriate to the nature and scale of its activities.

At the present time, the Bank's wholly owned subsidiaries Butterfield Trust (Bermuda) Limited, Butterfield Securities (Bermuda) Limited and Butterfield Asset 

Management Limited hold licenses under the Investment Business Act.

Under the Investment Business Act the BMA may require an accountant's report on a license holder, to appoint an inspector to carry out an investigation into the affairs 

of a license holder and to demand the production of documents or information relating to the investment business of a license holder. The Investment Business Act also grants 
the BMA broad powers to enforce the provisions of the Investment Business Act, including (without limitation) powers to issue directions, to vary, suspend or cancel a license, to 
appoint a custodian manager of an offending investment business, to levy fines and to seek from the court injunctions and restitution orders. If the BMA considers that an 
investment provider knowingly and willfully has breached any condition imposed on its license, the licensing criteria or any other duty or obligation under the Investment 
Business Act, or has been carrying on investment business in a manner detrimental to the interest of its clients and creditors, or contrary to the public's interests, the BMA may 
issue a direction of compliance, vary, suspend or cancel the license of the investment provider, appoint a custodian manager to manage the investment business, impose civil 
penalties, or publicly censure an investment provider.

The Investment Business Act prohibits a person from becoming a 10% shareholder controller or a majority shareholder controller of an investment provider, unless 

such person provides written notice to the BMA of his intent to do so and the BMA does not object. It is an offense not to provide this notice. The definition of 10% shareholder 
controller is set out in the Investment Business Act, but generally refers to a person who, among other things, either alone or with any associate or associates (within the 
meaning of the Investment Business Act) (i) holds 10% or more of the shares in the investment provider or its parent undertaking; or (ii) is entitled to exercise, or control the 
exercise of 10% or more of the voting power in the investment provider or in the parent undertaking. A "majority shareholder controller" is defined under the Investment Business 

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Act as a shareholder controller which (i) holds 50% or more of the issued and outstanding shares in the investment provider or its parent undertaking; or (ii) is entitled to 
exercise, or control the exercise of 50% or more of the voting power in the investment provider or in the parent undertaking.

The BMA may object to a person's notice of intent to become a 10% shareholder controller or majority shareholder controller or to an existing shareholder controller of 
any description where it appears to the BMA that, among other things, such person is not or is no longer a fit and proper person to be such controller of the licensed company. If 
the BMA objects, the BMA will provide such person with a written notice of objection. Prior to serving any such notice of objection, the BMA serves the person seeking to 
become a shareholder controller or will serve an existing shareholder controller with a preliminary written notice stating that the BMA is considering service on that person of a 
notice of objection, stating, among other things, the reasons for the BMA's proposed objection. The statement of the BMA's reasons for their proposed objection will, however, 
be subject to the BMA's determination that such statement would involve the disclosure of confidential information, the disclosure of which would be prejudicial to a third party. A 
person served with a preliminary written notice may, within a period of 28 days beginning with the day on which the notice is served, make written representations to the BMA 
and the BMA shall take any such representations into account in deciding whether to serve a notice of objection.

If three months pass from the date of notifying the BMA of a new shareholder controller or an increased shareholding/control beyond a shareholder controller's then 

current threshold, without the BMA serving a notice of objection, then the person may become a shareholder controller as requested in the notice. In practice, the BMA's 
procedure is generally to respond to a person's shareholder controller notification.

If a person becomes a shareholder controller in spite of the BMA's objection to his or her becoming a shareholder controller or if a shareholder controller fails to comply 
with the foregoing notice requirements or if a shareholder controller continues as such after being given notice of objection to his or her being a shareholder controller, the BMA 
may take certain actions, including mandating that any specified shares become subject to one or more of the following restrictions:

•  any transfer of or agreement to transfer those shares or, in the case of unissued shares, any transfer of or any agreement to transfer the right to be issued with 

them, will be void;

•  no voting rights may be exercisable in respect of the shares;

•  no further shares may be issued in right of them or pursuant to any offer made to their holder; or

•  except in liquidation, no payment may be made of any sums due from the investment provider on the shares, whether in respect of capital or otherwise.

A court in Bermuda may, on the application of the BMA, order the sale of any such shares. Any person may appeal to a tribunal constituted under the Investment 
Business Act for a review of a notice of objection given by the BMA as described above. However, this right of appeal does not apply to a person in any case in which such 
person has failed to give a notice or become or continued to be a controller in contravention of the Investment Business Act. In addition, if a person has had its license revoked 
or has been subject to any of the restrictions set forth above, the tribunal may confirm or reverse the decision which is the subject of the appeal but shall not have power to vary 
it except:

•  where the decision was made to impose or vary any restriction, the tribunal may direct the BMA to impose different restrictions or to vary them in a different way; or

•  where the decision was to revoke a license, the tribunal may direct the BMA to restrict it instead.

In the event that the BMA imposes any of the restrictions listed above, the restrictions may apply to:

•  all shares of the investment provider of which the person in question is a shareholder controller that (i) are held by him or any associate of his, and (ii) were not so 

held immediately before he became such shareholder controller of the investment provider; and

•  all shares in another company where the person in question became a shareholder controller (i) as a result of the acquisition by him or any associate of his of 

shares in such other company, and (ii) the shares were not so held before he became a shareholder controller of such investment provider.

A company licensed under the Investment Business Act must give written notice to the BMA in the event that any person has either become or ceased to be a 

controller or officer of such investment provider. The written notice is required to be given to the BMA within 14 days beginning with the day on which the investment provider 
becomes aware of the change in controller or officer. The definition of "controller" is set out in the Investment Business Act but generally refers to a shareholder controller, a 
managing director or chief executive officer of the investment provider or of  another company of which it is a subsidiary, or a person whose duties include directing the actions 
of any shareholder controller of the investment provider. The definition of "officer" under the Investment Business Act, includes a director, secretary or any senior executive.

Bermuda Corporate Service Provider Business Act 2012

The Bermuda Corporate Service Provider Business Act 2012 (“BCSPB”) regulates persons carrying on a corporate service provider business in Bermuda. “Corporate 

service provider business” in this context means the provision of any of the following services for a profit: (i) acting as a company formation agent; (b) providing nominee 
services, including (against other things) providing nominee shareholders; (c) providing administrative and secretarial services to companies or partnerships (including, among 
other things, providing a registered office and maintaining the  books and records of a company or partnership); (d) performing functions in the capacity as a resident 
representative under various Bermuda statutes ; and (e) providing any other corporate or administrative services as may be specified in regulations made under the BCSPB. 
Under the BCSPB, the Bank or any of its subsidiaries are required to hold a corporate service provider license to lawfully provide corporate services to our customers in 
Bermuda, although a transitional period is currently in effect pending the determination of the initial round of  corporate service provider license applications. Licensing under the 
BCSPB is administered by the BMA.

Pursuant to the provisions of the BCSPB any person who, together with their associates (within the meaning of the BCSPB), intends to become either a shareholder 
controller or a majority shareholder controller of a BCSPB licensed entity, must first serve notice of their intent to do so on the BMA and either receive a notice of non-objection 
from the BMA, or wait for the expiration of a three month period starting from the date of the notice to the BMA without the BMA having served a written notice of objection. A 
“shareholder controller” under the BCSPB is any person who, either alone or with any associate or associates, (i) holds 10% or more of shares of the licensed entity (if it is a 
company) or 10 % or more of another company of which the licensed entity is a subsidiary; (ii) is entitled to control or control the exercise of 10% or more of the voting power at 
any general meeting of the licensed entity (if it is a company) or of another company of which the licensed entity is a subsidiary; or (iii) is able to exercise a significant influence 
over the management of a licensed entity or of another company of which the licensed entity is a subsidiary by virtue of holding shares in or an entitlement to exercise or control 
the exercise of the voting power at any general meeting of either the licensed entity (if it is a company) or its holding company. A “majority shareholder controller” under the 
BCSPB has the same meaning as limbs (i) and (ii) in the preceding sentence, save that the relevant percentage threshold for ownership is 50% or more. 

In addition to the requirement to notify and obtain BMA non-objection (whether express or deemed) of any change in shareholder controller or majority shareholder 

controller of a BCSPB licensed entity, if at any time it appears to the BMA that a person who is a “controller” of any description of a BCSPB licensed entity  is not a fit and proper 
person for such role, the BMA may serve a written notice of objection to that controller; provided that, before serving such a notice, the BMA must serve that person with a 
preliminary written notice stating that the BMA is considering service on that person of a notice of objection, specifying the reasons for which it appears to the BMA why that 
person is not or is no longer a fit and proper person and advising as to the rights of that person to make written representations to the Authority within 28 days beginning on the 

98

day on which such notice is served, and that such written representations shall be taken into account by the Authority in deciding whether to serve a notice of objection. For 
these purposes a “controller” includes (i) a managing director of a licensed entity or the licensed entity’s holding company; (ii) the CEO of the licensed entity or the licensed 
entity’s holding company; and (iii) a person in accordance with whose directions or instruction the directors of the licensed entity (or its holding company) are accustomed to act. 
Upon determining that any individual is not a fit and proper person, the BMA may pass a prohibition order, thereby preventing that individual from exercising any functions in 
connection with any business requiring licensing under the BCSPB. Furthermore, under the BCSPB, a licensed entity is required to give written notice to the BMA of any person 
becoming or ceasing to be a controller or an “officer” (director, company secretary or senior executive) of the licensed entity. 

Breaches of the BCSPB are punishable by a range of criminal and civil penalties including fines, imprisonment and public censure; breaches can result in the 

licensed entity losing its license and therefore its ability to conduct corporate service provider business. The BMA is also empowered to restrict a controller’s ability to sell any 
shares (and exercise any rights in respect of such shares) held by the controller in a BCSPB licensed entity if they continue to be or become a controller following a confirmed 
notice of objection from the BMA.

Companies Act 1981

As a local company incorporated in Bermuda, the Bank is subject to the Companies Act 1981 (the "Companies Act"). Under section 114 of the Companies Act, no local 

company may carry on business of any sort in Bermuda unless, among other things, (i) it complies with the control and ownership requirements set out in Part I of the Third 
Schedule of the Companies Act; (ii) it is licensed under section 114B of the Companies Act and is carrying on such business in accordance with the terms and conditions 
imposed in such license; or (iii) its shares are listed on a designated stock exchange and the company is engaged as a business in a material way in a prescribed industry 
pursuant to section 114(1)(e) of the Companies Act.

In December 2000, the Minister of Finance issued to the Bank a license pursuant to section 114B of the Companies Act allowing the Bank to carry on business in 
Bermuda without complying with certain provisions of the Third Schedule to the Companies Act. Effective June 10, 2016, the Bank relinquished its section 114B license and 
carries on business in Bermuda without complying with the provisions of the Third Schedule in reliance upon the exemption in section 114(1)(e) of the Companies Act. The Bank 
qualifies for this statutory exemption by virtue of (i) the listing of the Bank's shares on the BSX, which is a "designated stock exchange" for the purposes of the Companies Act 
and (ii) the Bank's material business of banking, which is a "prescribed industry" for the purposes of the Companies Act.

Exchange Control

The Bank is designated as resident in Bermuda for exchange control purposes.

The BMA has given its consent for the issue and free transferability of all of the common shares that are the subject of this offering to and between non-residents of 

Bermuda for exchange control purposes, provided the Bank's shares remain listed on an appointed stock exchange, which includes the NYSE. Approvals or permissions given 
by the BMA do not constitute a guarantee by the BMA as to our performance or our creditworthiness. Accordingly, in giving such consent or permissions, the BMA shall not be 
liable for the financial soundness, performance or default of our business or for the correctness of any opinions or statements expressed in this report. Certain issues and 
transfers of common shares involving persons deemed resident in Bermuda for exchange control purposes require the specific consent of the BMA.

Stamp Duty

Stamp duty is a tax in Bermuda imposed on written documents. The governing legislation is the Stamp Duties Act 1976, as amended (the "Stamp Duties Act"). The 

Stamp Duties Act sets out the instruments that are subject to stamp duty, which generally include certain instruments or documents as specified in the Stamp Duties Act that are 
executed in Bermuda or, if executed outside of Bermuda, are then brought into Bermuda.

There are certain limited stamp duty exemptions under the Bermuda Stock Exchange Company Act 1992 (the ‘‘BSX Act’’), which extend to local companies, the 

securities of which are listed on the BSX. The Bank’s common shares are currently listed on the NYSE and BSX. Pursuant to the BSX Act, the provisions of the Stamp Duties 
Act will not apply to any instrument which relates to (i) a conveyance or transfer on sale, (ii) a conveyance or transfer to effect or having the effect of a voluntary disposition inter 
vivos, or (iii) any agreement for the lending and borrowing, of any securities which are listed on the BSX. Accordingly, for so long as the common shares of the Bank remain 
listed on the BSX, the stamp duty exemptions under the BSX Act would apply. However, dealings in the Bank’s common shares beyond the limited exemptions under the BSX 
Act may attract stamp duty under various heads of the Schedule to the Stamp Duties Act. For example, ad valorem stamp duty may be payable (i) where security is granted 
over shares of the Bank, (ii) where shares of the Bank form part of a deceased’s estate and probate is sought, and (iii) on a share certificate where the share is issued by the 
Bank for the first time at a premium in excess of the par value thereof.

The Stamp Duties Act prescribes the persons liable to pay the stamp duty, whether the amount of duty is a fixed or ad valorem amount and the time period in which the 

duty must be paid, depending on the nature of the instrument. The Stamp Duties Act also sets out the consequences for failure to stamp instruments which are subject to duty.

Generally, if a stampable document has been executed in Bermuda or has been executed outside of Bermuda and then brought into Bermuda and stamp duty is not 

paid, the document is not valid for any purpose (including registration) in Bermuda, until such time as it is stamped. In addition, a stampable document which is not stamped 
(i) is not admissible in court proceedings in Bermuda, except in criminal proceedings or stamp duty violation prosecutions; and (ii) may not be acted upon, filed, or registered by 
any public official or by any company. Anyone trying to evade payment of stamp duty commits an offence and is liable to prosecution and penalty.

Limits on Shareholding

Generally, limits are imposed by the Companies Act on the percentage of shares in a local company carrying on business in Bermuda which may be held by persons 

who are non-Bermudian as that term is defined in the Companies Act. As described above, although the Bank relies on an exemption under section 114(1)(e) of the Companies 
Act to these ownership requirements and related control requirements, the bye-laws of the Bank currently restrict the voting rights of  person who is not "Bermudian" (as such 
term is defined in the Companies Act) who is "interested" (as such term is defined in the bye-laws) in the Bank's shares which constitutes more than 40% of all shares then 
issued and outstanding is not entitled to vote the shares which are in excess of such 40% interest at any general meeting without the prior written approval of the Minister of 
Finance.

In addition, there are certain prior approval requirements pursuant to the BDCA, the Trusts Business Act and the Investment Business Act with respect to any person 

who seeks to become a "shareholder controller" (as defined under each of those Acts) of the Bank.

Deposit Insurance Scheme

Pursuant to the Deposit Insurance Act 2011  and the Deposit Insurance Rules 2016 of Bermuda, a Deposit Insurance Scheme (“DIS”) has come into effect in Bermuda. 

The DIS is administered by the Bermuda Deposit Insurance Corporation. The DIS is designed to protect the deposits of individuals, charities, unincorporated associations, 
partnerships, sole proprietors and small businesses by guaranteeing up to $25,000 of their aggregate Bermuda Dollar deposits in the event of a Bermuda deposit taking 

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institution’s failure. The DIS is backed by a Deposit Insurance Fund which is in turn funded from premium contributions that are payable by all banks and credit unions licensed 
by the BMA . As a bank licensed by the BMA, we are required to be a member of the DIS and pay contributions to the Deposit Insurance Fund. Currently, our premium 
contribution is calculated by the Bermuda Deposit Insurance Corporation as 0.25% per annum of the average total amount of our Bermuda Dollar deposits that are covered by 
the DIS guarantee over a rolling three month period based on information disclosed by us to the Bermuda Deposit Insurance Corporation, with our initial contribution backdated 
to July 1, 2016. Each contribution to the Deposit Insurance Fund (including the initial contribution) is payable every three months in arrears.

The Cayman Islands

The Cayman Islands Monetary Authority

Our activities in the Cayman Islands are monitored by CIMA. CIMA is responsible for currency management, regulation and supervision of the Cayman Islands 
financial services sector (which includes securities and investments business, banking, insurance and fiduciary services), advice to the Cayman Islands government and 
cooperation with overseas regulatory authorities. CIMA's principal focus is to promote and maintain a sound financial system in the Cayman Islands and to promote and 
enhance market confidence, consumer protection and the reputation of the Cayman Islands as a financial center.

CIMA has broad statutory powers of enforcement. These powers are intended to permit CIMA to have access to information held or maintained by a licensee as 

necessary and to enable CIMA to take appropriate remedial action if a licensee is in default of its obligations under applicable laws.

Relevant Legislation/Regulations

Banks & Trust Companies Laws (2013 Revision)

The Banks and Trust Companies Law (2013 Revision) (the "BATCL") provides that it is an offense to conduct banking business or trust business without the 

appropriate license. Bank of Butterfield (Cayman) Limited holds a category "A" banking license and a trust license, both issued by CIMA.

The BATCL is supplemented by certain regulations which, among other things, prescribe the fees that are payable by licensees and certain information that must be 

submitted to CIMA in connection with any license application.

Licensees must adhere to certain capital adequacy requirements and must file audited financial statements with CIMA within three months of their financial year-end. 
Prior written approval of CIMA is required in a number of circumstances including, but are not limited to, the issue, transfer or disposal of any shares, the appointment of a new 
director or senior officer or where the licensee wishes to conduct business that deviates from its business plan submitted at the time of its license application.

Securities Investment Business Law (2015 Revision), as amended

The Securities Investment Business Law (2015 Revision), as amended (the "SIBL") provides that a person shall not carry on, or purport to carry on, securities 
investment business in or from the Cayman Islands unless that person is for the time being licensed under SIBL or is exempted from the requirement to hold a license pursuant 
to SIBL. Butterfield Bank (Cayman) Limited holds a securities investment business license, issued by CIMA, to conduct its business.

SIBL is essentially designed to achieve the licensing and regulation of securities investment providers and applies to (i) any company, foreign company or partnership 
incorporated or registered in the Cayman Islands and carrying on "securities investment business" anywhere in the world, or (ii) any entity which has a "place of business" in the 
Cayman Islands through which "securities investment business" is carried on. The entity need not have a physical presence in the Cayman Islands in order for such entity to fall 
within the ambit of SIBL.

Certain activities are explicitly excluded that would otherwise fall within the definition of securities investment business. In addition, SIBL exempts certain persons who 

are engaged in securities investment business with, among other things, sophisticated or high net worth persons (as such terms are defined in SIBL) from the full licensing 
requirements of SIBL, provided that they file an annual declaration with CIMA and pay an annual fee.

Insurance Law, 2010 (as amended)

CIMA regulates the insurance industry in the Cayman Islands pursuant to the Insurance Law, 2010 (as amended) (the "IL"). Such regulation includes licensing, ongoing 

supervision, and enforcement.

Pursuant to the IL, a company is required to hold a license in order to carry on insurance or reinsurance business or business as an insurance agent, insurance broker 

or insurance manager in or from the Cayman Islands. Bank of Butterfield (Cayman) Limited (which is not itself an insurer) holds an insurance agent license, issued by CIMA, 
permitting it to solicit domestic business on behalf of not more than one general insurer and one long term insurer.

Companies Laws (2016 Revision) as amended

Butterfield Bank (Cayman) Limited is an ordinary resident company incorporated in the Cayman Islands, meaning that, subject to it being licensed under the BTCL, it 

can carry on business within the Cayman Islands. Butterfield Bank (Cayman) Limited is required to comply with the requirements of the Companies Law (2016 Revision), as 
amended, this being the principal statute governing the incorporation and ongoing operations of the Cayman Islands companies.

Money Laundering Regulations (2015 Revision); Proceeds of Crime Law (2016 Revision); and Terrorism Law (2015 Revision), each as amended

Butterfield Bank (Cayman) Limited is subject to the Money Laundering Regulations (2015 Revision) (the "Regulations") made pursuant to the Proceeds of the Crime 

Law (2016 Revision) (the "PCL"), each as amended. The Regulations apply to anyone conducting "relevant financial business" in or from the Cayman Islands intending to 
form a business relationship or carry out a one-off transaction. The Regulations require a financial service provider to maintain certain anti-money laundering procedures 
including those for the purposes of verifying the identity and source of funds of an "applicant for business" except in certain circumstances, including where an entity is regulated 
by a recognized overseas regulatory authority and/or listed on a recognized stock exchange in an approved jurisdiction. In addition, if any person resident in the Cayman Islands 
knows or suspects, or has reasonable grounds for knowing or suspecting that another person is engaged in criminal conduct, or is involved with terrorism or terrorist property, 
and the information for that knowledge or suspicion came to their attention in the course of business in the regulated sector, or other trade, profession, business or employment, 
the person will be required to report such knowledge or suspicion to (i) the Financial Reporting Authority of the Cayman Islands (the "FRA"), pursuant to the PCL, if the 
disclosure relates to criminal conduct or money laundering, or (ii) a police officer of the rank of constable or higher, or the FRA, pursuant to the Terrorism Law 2015 Revision), if 
the disclosure relates to involvement with terrorism or terrorist financing and property.

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Guernsey

Guernsey Financial Services Commission

Our activities in Guernsey are monitored by the Guernsey Financial Services Commission (the "GFSC") through its Probability and Risk Impact System. The primary 

objective of the GFSC is to regulate and supervise finance businesses in the Bailiwick of Guernsey ("Guernsey," or the "Bailiwick"). Almost all financial service activities in 
Guernsey are required to be licensed by the GFSC. Once licensed, the businesses are subject to the regulation, oversight, investigatory, information gathering and enforcement 
powers of the GFSC.

The various divisions of the GFSC perform regular visits with the purpose of understanding the business and reviewing the risk management and internal control 

environment (including monitoring and any outsourced functions). Such visits also monitor compliance with applicable law and regulation.

In addition to conducting on-site reviews, the GFSC has a continuing duty to determine whether entities it regulates and the persons who own or run them remain fit 
and proper. Licensees therefore have a statutory obligation to notify the GFSC of various changes, which are set out in comprehensive rules and regulations. The GFSC also 
requires financial services businesses to submit periodic returns for statistical analysis and inclusion in thematic studies.

The GFSC has wide powers of enforcement to address shortcomings and breaches by financial services businesses. These range from private warnings and 

reprimands to revocation and suspension of applicable licenses and consents and criminal prosecution, among others.

The Banking Supervision (Bailiwick of Guernsey) Law, 1994

The Banking Supervision (Bailiwick of Guernsey) Law, 1994 (the "BSL") provides that no person shall in the Bailiwick accept a deposit in the course of carrying on, 

whether in the Guernsey or elsewhere, a deposit-taking business under the authority of and in accordance with the condition of a license granted by the GFSC. Butterfield Bank 
(Guernsey) Limited holds a license under the BSL. In order to be granted a license, a company's business must be carried on with prudence, integrity, professional skills and in 
a manner which will not tend to bring the Bailiwick into disrepute. The business must also be directed by at least two individuals who are resident in the Bailiwick of Guernsey 
with appropriate standing and experience and sufficiently independent of each other. Businesses must also adhere to codes, principles, rules and instructions issued from time 
to time.

Regulation of Fiduciaries, Administration Businesses and Company Directors (Bailiwick of Guernsey) Law 2000

The Regulation of Fiduciaries, Administration Businesses and Company Directors (Bailiwick of Guernsey) Law 2000 (the "Guernsey Fiduciaries Law") provides that 

only a person licensed by the GFSC under the Guernsey Fiduciaries Law can operate fiduciary businesses, which includes:

• 

formation, management and administration or trusts;

•  company or corporate administration;

•  provision of executorship services; and

• 

the formation and management of foundations.

The GFSC can grant two different categories of license, including a full fiduciary license, which can only be granted to a company or a partnership, and a personal 

fiduciary license. The full fiduciary license covers any director, manager, partner or employee acting in the course of their employment.

The Protection of Investors (Bailiwick of Guernsey) Law, 1987

Under the Protection of Investors (Bailiwick of Guernsey) Law, 1987, as amended (the "POI Law"), a person shall not (subject to certain exemptions) carry on, or hold 

himself out as carrying on, any controlled investment business in or from within the Bailiwick, except under and in accordance with the terms of a license. For the purposes of 
the POI Law, a controlled investment includes collective investment schemes and general securities and derivatives. All Guernsey domiciled funds have to be authorized by or 
registered with the GFSC and be administered by a Guernsey licensed administrator. In addition, open-ended funds must also have a Guernsey licensed custodian.

The Financial Services Commission (Bailiwick of Guernsey) Law, 1987

The Financial Services Commission (Bailiwick of Guernsey) Law, 1987 provides that the general functions of the GFSC are to supervise the finance business in the 

Bailiwick, to counter financial crime and the financing of terrorism and to maintain confidence in the Bailiwick's reputation as an international finance center.

The Criminal Justice (Proceeds of Crime) (Bailiwick of Guernsey) Law, 1999

The Criminal Justice (Proceeds of Crime) (Bailiwick of Guernsey) Law, 1999 established certain offenses in connection with the proceeds of criminal conduct including 

concealing of transferring the proceeds of crime, assisting another person to retain the proceeds of criminal conduct, acquisition, possession or use of proceeds of criminal 
conduct and tipping-off.

The Terrorism and Crime (Bailiwick of Guernsey) Regulations, 2007

The Terrorism and Crime (Bailiwick of Guernsey) Regulations, 2007 provides for a positive obligation on businesses to report internally any suspicions of money 

laundering. A money laundering reporting officer must be appointed to fulfill this function and to make disclosure to the relevant division of Guernsey's police unit.

United Kingdom

Regulatory Regime

Prior to January 2017, our activities in the UK took place through Butterfield Bank (UK) Limited ("BBUK") and consisted of various banking and investment services 
businesses, including lending, administering and advising on regulated mortgage contracts (including consumer buy to let business), and arranging deals in, and managing 
investments. Throughout 2016, we wound down the private banking business, deposit-taking and investment management services of BBUK. We continue to provide UK 
residential property lending services and family office services through an entity now known as Butterfield Mortgages Limited (“Butterfield UK”).

The primary legislation governing the provision of Butterfield UK's  services is the Financial Services and Markets Act 2000 and its secondary regulations ("FSMA"). 

FSMA requires that in order to carry on mortgage and investment services in the UK, a firm must be authorized (or exempt) and have the necessary permissions. Butterfield UK 
is authorized and has permissions to enter into, advise on and administer regulated mortgage contracts and to provide certain investment services.

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Because its permissions are limited to mortgage and investment activities,  Butterfield UK is, as of January 2017, only regulated by the Financial Conduct Authority 
("FCA") and not by the Prudential Regulation Authority ("PRA"), which regulates banks and insurers. The FCA has responsibility for regulating the conduct of the business of 
Butterfield UK.  On December 21, 2016, Butterfield UK ceased to be authorized as a bank and therefore ceased to be regulated by the PRA.

Butterfield UK must comply with the FCA handbook which contains detailed rules and guidance in respect of governance and conduct matters. The FCA's Principles for 

Business require, among other things, that Butterfield UK conducts its business with integrity and due skill, care and diligence and deal with its regulators in an open and co-
operative way. In addition, certain directors and approved persons of Butterfield UK are subject to statements of principle and a code of practice that describes behaviors 
expected of persons operating in the regulated sector.

Control

FSMA requires any person seeking to obtain (and in certain circumstances increase) control over Butterfield UK to first get approval from the  FCA. A person will 

become a controller if it holds (itself or with another where they are acting together) (i) 10% or more in the shares of Butterfield UK or in any parent undertaking; or (ii) 10% or 
more of the voting power in Butterfield UK or any parent.

The Companies Act 2006 requires that UK incorporated companies maintain a register of persons who have significant control over them. A person will be considered 

to have significant control if it holds (itself or with another where they are acting together) 25% or more of the company's shares or voting rights or has the ability to appoint a 
majority of the board of directors.

Capital

Butterfield UK is subject to capital rules under the FCA's Prudential sourcebook for Mortgage and Home Finance Firms and Insurance Intermediaries handbook 

(MIPRU). The MIPRU capital rules stipulate the minimum level and quality of capital that must be maintained to support the activities carried on. 

AML and Financial Crime

Butterfield UK is subject to a range of legislation at a UK and European level requiring it to take steps to detect and prevent potential money laundering, financial crime 

or terrorist financing. The FCA and HM Treasury have investigatory powers in relation to suspected breaches.

Relevant legislation at the EU level is the Third Money Laundering Directive (2005/60) and, in the future, the Fourth Money Laundering Directive (2015/849) due to be 

implemented in the UK before June 26, 2017.  From July 3, 2016, Butterfield UK has been subject to the Market Abuse Regulation (596/2014) and the Directive on criminal 
sanctions for market abuse (2014/57/EU) ("CSMAD") which have introduced a strengthened EU market abuse regime, incorporating a wide range of tougher sanctions which 
include criminal sanctions (under CSMAD) for the most serious market abuse cases. 

At the UK level, Butterfield UK must comply with its obligations under the Proceeds of Crime Act 2002, the Terrorism Act 2000 and the Anti-terrorism, Crime and 
Security Act 2001, Counter-Terrorism Act 2008 (Schedule 7), the Transfer of Funds (Information on the Payer) Regulations 2007, the Money Laundering Regulations 2007 
and certain specific obligations in FSMA (in particular with respect to market abuse and insider dealing) and the FCA Handbook. Together, this legislation requires regulated 
firms to create appropriate and risk-sensitive policies and procedures in relation to customer due diligence procedures and monitoring of transactions, to avoid financing 
terrorism or money laundering or facilitating either of these, to avoid dealing with certain persons specified by HM Treasury, and to disclose suspicious activity to the relevant 
regulatory authorities.

Butterfield UK must also comply with legislation of third countries to the extent that such legislation has extra-territorial effect and is applicable to it. Examples of this 

are the US PATRIOT Act of 2001 and The Foreign Account Tax Compliance Act ("FATCA") of 2010.

The Bahamas

The Central Bank of The Bahamas

Butterfield Trust (Bahamas) Limited has been granted a license from the Central Bank of The Bahamas to conduct banking and trust business from within The 
Bahamas. As the primary regulator of Butterfield Trust (Bahamas) Limited, the Central Bank of The Bahamas is responsible for the regulation and supervision of Butterfield Trust 
(Bahamas) Limited with respect to all of its operations, corporate governance issues, and compliance with applicable laws and regulations. The Central Bank of The Bahamas' 
regulations on capital adequacy and the regulatory framework within The Bahamas take into account the recommendations of the BCBS.

Relevant Legislation/Regulations

The Banks and Trust Companies Regulation Act and Regulations

The Banks and Trust Companies Regulation Act and Regulations set forth the basic provisions relating to the licensing and operations of banks and trust companies in 

The Bahamas, as well as the powers of the Central Bank of The Bahamas to supervise and audit the activities of such entities.

The Central Bank of The Bahamas Act

The Central Bank of The Bahamas Act provides general provisions relating to the structure and operation of the Central Bank of The Bahamas, the regulatory reporting 
required to be submitted to the Central Bank of The Bahamas by the licensees and the penalties that may be imposed for failure to comply with the orders of the Central Bank of 
The Bahamas.

Financial Intelligence and Reporting

The Financial Intelligence Unit Act provides for the establishment of the financial intelligence unit organization in The Bahamas that is responsible for receiving, 
analyzing, obtaining and disseminating information which relates to or may relate to the proceeds of offenses under the Proceeds of Crime Act or the Anti-Terrorism Act.

The Financial Transactions Reporting Act and Regulations provides the basic requirements applicable to financial institutions in The Bahamas with respect to verifying 
the identities of facility holders and bank customers, the obligation to report suspicious transactions to the financial intelligence unit, and minimum record retention policies and 
procedures.

Other Relevant Regulations

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Butterfield Trust (Bahamas) Limited is also subject to various other regulations, including the Proceeds of Crime Act, which sets forth that it is a crime in The Bahamas 

for a person to conceal, transfer or deal with the proceeds of criminal conduct (such as money laundering) and the Anti-Terrorism Act, which sets forth that it is a crime in The 
Bahamas for a person to provide or collect funds or provide financial services or make such services available to persons with the intention that such funds or services are to be 
used in full or in part to carry out a terrorist act. In addition to the laws and regulations set forth above, Butterfield Trust (Bahamas) Limited is also obligated to comply with the 
guidelines released by the Central Bank of The Bahamas from time to time.

United States

Foreign Account Tax Compliance Act (FATCA)

Under FATCA, US federal tax legislation passed in 2010, a 30% withholding tax will be imposed on "withholdable payments" made to non-US financial institutions 

(including non-US investment funds and certain other non-US financial entities) that fail (or, in some cases, that have 50% affiliates which are also non-US financial institutions 
that fail) to provide certain information regarding their US accountholders and/or certain US investors (such US accountholders and US investors, "US accountholders") to the 
IRS. For non-US financial institutions that fail to comply, this withholding will generally apply without regard to whether the beneficial owner of a withholdable payment is a US 
person or would otherwise be entitled to an exemption from US federal withholding tax. "Withholdable payments" generally include, among other items, payments of US-source 
interest and dividends and the gross proceeds from the sale or other disposition of property that may produce US-source interest and dividends. Furthermore, FATCA may also 
impose withholding on non-US source payments by non-US financial institutions that comply with FATCA to non-US financial institutions that fail to comply with FATCA. 
Withholding pursuant to FATCA will start no earlier than January 2019 with respect to non-US source payments by non-US financial institutions. In general, non-publicly traded 
debt and equity interests in investment vehicles will be treated as "accounts" and subject to these reporting requirements. In addition, certain insurance policies and annuities 
are considered accounts for these purposes.

Some countries, including the Cayman Islands, Guernsey, the United Kingdom and The Bahamas, have entered into, and other countries are expected to enter into, 

Intergovernmental Agreements ("IGAs") with the United States to facilitate the type of information reporting required under FATCA. While the existence of IGAs will not eliminate 
the risk of the withholding described above, these agreements are expected to reduce that risk for financial institutions and investors in countries that have entered into IGAs. 
IGAs will often require financial institutions in those countries to report some information on their US accountholders to the taxing authorities of those countries, which will then 
pass the information to the IRS.

The Group closely monitors all present and new legislation that is or will be applicable for its organization, and is currently investigating all implications of FATCA and 

legislation of countries that have entered into IGAs. While investigating these implications, the Group is and will be in close contact with all of its stakeholders, including its peers 
and financial industry representative organizations.

The Group intends to take all necessary steps to comply with FATCA (including entering into agreements with the US tax authorities as may be required), in 
accordance with the time frame set by the US tax authorities. However, if the Group cannot enter into such agreements or satisfy the requirements thereunder (including as a 
result of local laws in non-IGA countries prohibiting information-sharing with the IRS, as a result of contracts or local laws prohibiting withholding on certain payments to 
accountholders, policyholders, annuitants or other investors, or as a result of the failure of accountholders, policyholders, annuitants or other investors to provide requested 
information), certain payments to the Group may be subject to withholding under FATCA. The possibility of such withholding and the need for accountholders, policyholders, 
annuitants and investors to provide certain information may adversely affect the sales of certain of the Group's products. In addition, entering into agreements with the IRS and 
compliance with the terms of such agreements and with FATCA and any regulations or other guidance promulgated thereunder or any legislation promulgated under an IGA may 
substantially increase the Group's compliance costs. Because the rules for the implementations of FATCA, including IGAs, have not yet been fully finalized, it remains uncertain 
at this time what impact, if any, this legislation will have on holders of the common shares.

Office of Foreign Assets Control Regulation

The US Treasury Department's Office of Foreign Assets Control ("OFAC"), administers and enforces economic and trade sanctions against targeted foreign countries 
and regimes, under authority of various laws, including designated foreign countries, nationals and others. OFAC publishes lists of specially designated targets and countries. 
OFAC sanctions apply to all transactions that take place in the United States. Transactions that take place outside the United States may become subject to the jurisdiction of 
the United States and subject to compliance with OFAC sanctions if they involve US persons or payment in US dollars. Such payments typically are cleared through the US 
Dollar settlement system located in the United States and involve the intermediation of US financial institutions. Although we currently do not have any operations in the 
United States, our operations may involve transactions with US persons or in US Dollars and as a result, in order to comply with OFAC sanctions, we are responsible for, among 
other things, blocking any such transactions with designated targets and countries and reporting blocked transactions after their occurrence. Failure to comply with these 
sanctions could have serious legal and reputational consequences, including causing applicable bank regulatory authorities not to approve merger or acquisition transactions 
when regulatory approval is required or to prohibit such transactions even if approval is not required.

Anti-Money Laundering and the USA PATRIOT Act

A major focus of worldwide governmental policy on financial institutions in recent years has been aimed at combating money laundering and terrorist financing. In 

particular, the USA PATRIOT Act of 2001, or the USA Patriot Act, substantially broadened the scope of United States anti-money laundering laws and regulations applicable to 
US banks and non-US banks with operations in the United States, including banks that engage in transactions outside the United States with US persons or in US Dollars, by 
imposing significant new compliance and due diligence obligations, creating new crimes and penalties and expanding the extra-territorial jurisdiction of the United States. 
Financial institutions are also prohibited from entering into specified financial transactions and account relationships and must use enhanced due diligence procedures in their 
dealings with certain types of high-risk customers and implement a written customer identification program. Financial institutions must take certain steps to assist government 
agencies in detecting and preventing money laundering and report certain types of suspicious transactions. Regulatory authorities routinely examine financial institutions for 
compliance with these obligations, and failure of a financial institution to maintain and implement adequate programs to combat money laundering and terrorist financing, or to 
comply with all of the relevant laws or regulations, could have serious legal and reputational consequences for the institution, including causing applicable bank regulatory 
authorities not to approve merger or acquisition transactions when regulatory approval is required or to prohibit such transactions even if approval is not required. Regulatory 
authorities have imposed cease and desist orders and civil money penalties against institutions found to be violating these obligations.

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Future Legislation and Regulation

The governments of Bermuda and the other jurisdictions in which we operate may enact legislation from time to time that affects the regulation of the financial services 

industry or that affect the regulation of financial institutions chartered by or operating in those jurisdictions. These governments and their regulatory agencies also periodically 
propose and adopt changes to their regulations or change the manner in which existing regulations are applied. The substance or impact of pending or future legislation or 
regulation, or the application thereof, cannot be predicted, although enactment of the proposed legislation could impact the regulatory structure under which we operate and 
may significantly increase our costs, impede the efficiency of our internal business processes, require us to increase our regulatory capital and modify our business strategy, and 
limit our ability to pursue business opportunities in an efficient manner. Our business, financial condition, results of operations or prospects may be adversely affected, perhaps 
materially, as a result.

Additional Information

The Butterfield Act and our current amended and restated bye-laws have been filed as exhibits to this annual report on Form 20-F. The information contained in these 

exhibits is incorporated by reference herein. 

Information regarding the rights, preferences and restrictions attaching to each class of our common and preferred shares is described in the section entitled 
"Description of Share Capital" in our registration statement on Form F-1 filed with the SEC on February 13, 2017 with the file number 333-216018 and incorporated by reference 
herein.

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Board

MANAGEMENT

Our Board oversees the affairs of the Bank. The current Board is composed of nine members, consisting of our Non-Executive Chairman, Chief Executive Officer and 

seven non-executive directors. The Bank's bye-laws provide that the Board shall consist of not less than six and not more than twelve directors. The Board holds regular 
meetings five times per year and special meetings when necessary. 

Persons may be proposed for election or appointed as directors at a general meeting either by the Board or by one or more shareholders holding shares which in the 

aggregate carry not less than 5% of the voting rights in respect of the election of directors. There is only a single class of director and each director holds office until the next 
annual general meeting.

Prior to the completion of our registered secondary offering on February 28, 2017, Carlyle owned approximately 14% of the Bank's common shares and had the right 

to nominate two persons for election by the shareholders as directors pursuant to an Amended and Restated Investment Agreement, dated as of August 4, 2016, between 
Carlyle and us (the "Amended Investment Agreement"). Mr. James F. Burr and Mr. David Zwiener were appointed as directors on our Board by Carlyle pursuant to the Amended 
Investment Agreement. Following the completion of the offering, Carlyle no longer owns any of our common shares and no longer has the right to nominate any persons for 
election by our shareholders as members of the Board. For more information, see "Major Shareholders and Related Party Transactions—Our Relationship with the Carlyle 
Group".

As a foreign private issuer we are allowed to follow our "home country" corporate governance practices in lieu of the NYSE governance requirements for NYSE-listed 
US companies. Notwithstanding this, our Board has determined that, under current NYSE listing standards regarding independence (which we are not currently subject to), and 
taking into account any applicable committee standards, Messrs. Barbour, Burr, Foulger, Schoellkopf, Wright, and Zwiener representing a majority of our Board, are independent 
directors. In addition, although the chairman of our Board, E. Barclay Simmons, is not independent under NYSE standards due to a familial relationship with a member of our 
senior management, the Board has deemed Mr. Simmons independent under our corporate governance guidelines, which are consistent with home-country rules.

As the regulatory environment in which we operate becomes more complex, our governance practices and the structures and methodology we use to run the Bank 

continue to be of key strategic significance. With the exception of the Chief Executive Officer, our Board is comprised entirely of directors who are not employees of the Bank. It 
is the Board that ensures our governance keeps abreast of best practices. The following table lists the names, positions and date of birth of the Directors of the Bank:

Name

Date of Birth

Position

E. Barclay Simmons . . . . . . . . . . . . . . .

September 17, 1972

Non-Executive Chairman

Michael Collins . . . . . . . . . . . . . . . . . . .

Alastair Barbour . . . . . . . . . . . . . . . . . .

James F. Burr . . . . . . . . . . . . . . . . . . . .

Caroline Foulger . . . . . . . . . . . . . . . . . .

Conor O'Dea . . . . . . . . . . . . . . . . . . . . .

Wolfgang Schoellkopf . . . . . . . . . . . . . .

March 29, 1963

February 10, 1953

January 11, 1966

January 9, 1961

March 23, 1959

July 22, 1932

Chief Executive Officer

Non-Executive Director

Non-Executive Director

Non-Executive Director

Non-Executive Director

Non-Executive Director

John R. Wright . . . . . . . . . . . . . . . . . . .

September 10, 1941

Non-Executive Director

David Zwiener . . . . . . . . . . . . . . . . . . . .

August 2, 1954

Non-Executive Director

Each of our directors may be reached by postal mail at the address of our headquarters in Bermuda: 65 Front Street, Hamilton, HM 12, Bermuda.

E. Barclay Simmons joined the Board in 2011. Currently, he is one of the founding Partners and the Chief Executive Officer of ASW Law Limited, a local commercial 

law firm. Previously, Mr. Simmons was an investment banker with Goldman, Sachs & Co. in New York. Mr. Simmons is a former Director/Chairman of the Investment Committee 
of the Bermuda Monetary Authority, the Argus Group Holdings Limited, and the Public Funds Investment Committee, responsible for the investment of pension funds for the 
Government of Bermuda. Mr. Simmons received a Master's in Business Administration from Harvard Business School, a Bachelor of Laws (Honors) from the University of Kent 
at Canterbury and was called to the Bar of England and Wales. Mr. Simmons was previously a serving Infantry Officer in the Bermuda Regiment, having completed the Territorial 
Army Commissioning Course at the Royal Military Academy Sandhurst.

Michael Collins joined the Board in September of 2015 when he was named Chief Executive Officer of the Bank. Prior to this appointment, Mr. Collins was Senior 

Executive Vice President with responsibility for all of the Bank's client businesses in Bermuda, including Corporate, Private and Retail Banking, as well as the Operations, 
Custody and Marketing functions in Bermuda and the Cayman Islands. Mr. Collins has 31 years' experience in financial services, having held progressively senior positions, at 
Morgan Guaranty Trust Company in New York and later at Bank of Bermuda and HSBC in Bermuda. Before joining the Bank in 2009, Mr. Collins was Chief Operating Officer at 
HSBC Bank Bermuda. Mr. Collins holds a BA in Economics from Brown University.

Alastair Barbour joined the Board in 2012. He is a Chartered Accountant with more than 25 years of experience providing auditing and advisory services to publicly 

traded companies, primarily in the financial services industry. Mr. Barbour was employed with KPMG from 1978 until his retirement in 2011. During his time there, he held 
various positions both locally and overseas. In 1985, he was named Partner at KPMG (Bermuda). Mr. Barbour's most recent position was head of KPMG's Financial Services 
Group in Scotland. Currently, Mr. Barbour sits on the board of directors of several listed and unlisted companies, including RSA Insurance Group plc and Phoenix Group 
Holdings Limited. Mr. Barbour trained with Peat, Marwick, Mitchell & Co. in London and holds a Bachelor of Science from the University of Edinburgh. He is a Fellow of the 
Institute of Chartered Accountants in England & Wales.

James F. Burr joined the Board in 2016. Mr. Burr was appointed as a director on our Board upon Carlyle's designation pursuant to the Investment Agreement. 
Presently, Mr. Burr is a Managing Director in the Global Financial Services Group of The Carlyle Group, where he focuses on investing in management buyouts, growth capital 
opportunities and strategic minority investments in financial services. Prior to joining Carlyle, Mr. Burr served as Corporate Treasurer of Wachovia Bank, where he was 
responsible for activities relating to funding, investing, risk transference, balance sheet management, liquidity and capital usage. He has served in various other roles at 
Wachovia Bank, including as Assistant Treasurer, Controller of the Corporate and Investment Bank and Management Analyst since 1992. Mr. Burr began his career at Ernst & 
Young, where he was a certified public accountant focused on banking and computer audit issues. Mr. Burr formerly served on the board of directors of Central Pacific Financial 
Corp.

105

Caroline Foulger joined the Board in 2013. Prior to her retirement in 2012, Ms. Foulger was a Partner with PricewaterhouseCoopers Bermuda, where she led the 

firm's insurance and public sector groups. She holds directorship positions with several listed and private companies. Ms. Foulger graduated with honors, from University 
College, University of London. Currently, she is either a Fellow or Member of several professional bodies, namely, the Institute of Chartered Accountants in England and Wales, 
Institute of Chartered Professional Accountants of Bermuda, and the Institute of Directors.

Conor O'Dea joined the Board in 2016 following his retirement as the Group's President & Chief Operating Officer and Managing Director of Butterfield Bank (Cayman) 

Limited. He joined Butterfield in 1989 and was named Managing Director, Butterfield Bank (Cayman) Limited in 1997. In 2010, he was named Senior Executive Vice President, 
Caribbean, and in 2011 Senior Executive Vice President, International Banking. Mr. O'Dea is a Chartered Accountant who has worked in the financial services industry in the 
Cayman Islands and internationally for over 25 years. He is a past President of the Cayman Islands Chamber of Commerce and past President of the Cayman Islands Bankers 
Association. Mr. O'Dea holds a Bachelor of Commerce degree from the University College Dublin and has been a Fellow of Chartered Accountants in Ireland since 1995.

Wolfgang Schoellkopf joined the Board in 2010. Mr. Schoellkopf currently manages a private investment company PMW Capital Management. He is a former 

Executive Vice President and Treasurer of Chase Manhattan Bank. He also served as Vice Chairman and Chief Financial Officer of First Fidelity Bank, and Chief Executive 
Officer of Bank Austria Group's US operations. In addition to serving as a director of the Bank, since 2010, Mr. Schoellkopf has served on the boards of Santander Bank, 
Santander Holdings USA, and Santander Consumer Finance. His previous board memberships include BPW Acquisition Corporation, Sallie Mae Corporation (1997-2014), Bank 
Austria Cayman Islands (2001-2008), Great Lakes Insurance Company (1994-1998), and First Fidelity Bank (1990-1997). Mr. Schoellkopf was educated at the University of 
California at Berkeley, the University of Munich, and Cornell University.

John Wright joined the Board in 2002. Mr. Wright served as a non-executive director of Butterfield UK from 2001 through 2014. Mr. Wright retired as chief executive of 
Clydesdale & Yorkshire Banks in 2001. He is a visiting Professor at Heriot-Watt University Business School. He serves as non-executive chairman and board member of several 
UK and overseas companies. He is also a past President of the Irish Institute of Bankers and a past Vice President of the Chartered Institute of Bankers in Scotland. Mr. Wright 
was educated at Daniel Stewarts College Edinburgh.

David Zwiener joined the Board in 2016. Mr. Zwiener is an Operating Executive of The Carlyle Group. From January 25, 2015 to March 18, 2016, Mr. Zwiener was 

Interim CEO at PartnerRe Ltd. Since 2010, Mr. Zwiener has been a Principal in Dowling Capital Partners. Prior to joining Dowling Capital Partners, Mr. Zwiener was Chief 
Financial Officer of Wachovia Corporation. From 1995 to 2007, Mr. Zwiener served in increasingly responsible positions at The Hartford, rising to President and Chief Operating 
Officer—Property & Casualty. He previously served as a director of CNO Financial Group, The Hartford and Sheridan Healthcare, Inc. Mr. Zwiener received an A.B. degree from 
Duke University and an M.B.A. from the Kellogg School of Management at Northwestern University.

Executive Management Team

The Group's current executive management is as follows:

Name

Michael Collins

Michael Schrum

Daniel Frumkin

Shaun Morris

Elizabeth Bauman

Date of Birth

March 29, 1963

August 30, 1968

June 3, 1964

March 3, 1960

April 25, 1960

Position

  Chief Executive Officer
  Chief Financial Officer
  Chief Risk Officer
  General Counsel, Group Chief Legal Officer
  Group Head of Human Resources

Each member of our executive management team may be reached by postal mail at the address of our headquarters in Bermuda: 65 Front Street, Hamilton, HM 

12, Bermuda.

Michael Schrum was appointed Chief Financial Officer of the Group effective September 21, 2015. Mr. Schrum joined the Group from HSBC Bank Bermuda Limited, 
where he was CFO. He has more than 20 years of financial services experience in London, New York and Bermuda, mainly in banking, insurance and tax. He joined HSBC in 
Bermuda in 2001 and held progressively senior positions within the HSBC's Commercial Banking, Strategy, and Finance divisions. He is a Chartered Financial Analyst and a 
Fellow of the Institute of Chartered Accountants in England and Wales. Mr. Schrum holds Master's (University of London) and Bachelor's (Southern Denmark Business School) 
degrees in Economics. Mr. Schrum is a director of Ascendant Group Limited, Treasurer of the Bermuda Community Foundation and Director of Pathways Bermuda.

Daniel Frumkin currently serves as Chief Risk Officer of the Group. Mr. Frumkin joined the Group in 2010 and was appointed Chief Risk Officer in 2010. Mr. Frumkin 

is responsible for the Group's enterprise risk management framework and functions that identify, quantify, monitor and control the Group's credit, operational, compliance and 
market risks. Mr. Frumkin is a career banker with a depth of experience in risk management, credit and retail banking. He joined the Group in 2010 after 21 years with member 
companies of the Royal Bank of Scotland Group in the US and UK. During his tenure with RBS, he held the positions of Managing Director of the UK Retail Products Group, 
with responsibility for the profitability of 2,200 branches and more than 14 million customers, and Chief Risk Officer, Retail Banking, responsible for a team of 1,250 risk 
professionals covering credit, regulatory/compliance and operational risk for the UK's largest retail Financial Services business. Mr. Frumkin's previous experience also includes 
the post of Head of Transition Risk at Northern Rock in the UK, overseeing the restructuring of that bank under public ownership, and JSC Parex Banka, where he was Chief 
Restructuring Officer, responsible for the reorganization of the nationalized Latvian bank. Mr. Frumkin holds a Bachelor of Arts degree in Finance and Economics from Syracuse 
University and a Masters of Business Administration from Boston University.

Shaun Morris currently serves as General Counsel and Group Chief Legal Officer of the Group. Mr. Morris joined the Group and was appointed General Counsel and 

Group Chief Legal Officer in 2012. From 2005 to 2012, Mr. Morris was the Managing Partner of Appleby's Bermuda Office. Appleby is the largest offshore law and fiduciary 
group operating in Bermuda. Prior to joining the Group, Mr. Morris spent his entire professional career at Appleby and was a Partner in the Banking and Asset Finance team in 
Bermuda. In that role, he practiced corporate and commercial law, specializing in shipping, capital markets, mergers & acquisitions and project finance. Mr. Morris holds an MA 
(Economics) from Dalhousie University in Canada and a Bachelor of Laws from the London School of Economics & Political Science. He is currently a member of the Bermuda 
Bar Association.

Elizabeth Bauman currently serves as Group Head of Human Resources with responsibility for the overall management and development of the Human Resources 

function. Mrs. Bauman joined the Group in September 2015. She has more than 25 years of progressive leadership experience in financial services with a focus on human 
resources management. She was previously President of Crestview Business Consulting, providing strategic planning and change management advisory services to clients in 
several industries. Prior to founding Crestview, Mrs. Bauman held the positions of Chief Administrative Officer and SVP, Human Resources at First Niagara Financial Group and 

106

 
 
 
 
 
 
 
Business Chief Financial Officer (Personal Financial Services), SVP Strategy & Development and SVP Human Resources at HSBC Bank USA. Mrs. Bauman holds a Bachelor 
of Science degree in Economics from Allegheny College and a Master of Business Administration from State University of New York at Buffalo New York.

Committees of the Board

The Bank's bye-laws authorize the Board to delegate certain of its duties to committees of directors. The principal board committees are: (1) Audit Committee, (2) Risk 

Policy and Compliance Committee, (3) Corporate Governance Committee, (4) Compensation and Human Resources Committee, and (5) Executive Committee. Members of 
committees are appointed by, from and among the non-executive members of the Board (other than the Executive Committee which includes our Chief Executive Officer). The 
responsibilities and compositions of these committees are described below.

Audit Committee

Our Audit Committee, on behalf of the Board, monitors: (1) the integrity of the financial reports and other financial information provided by the Group to any 
governmental body or the public; (2) the independent auditor's qualifications and independence; (3) the performance of the Group's internal audit function and the independent 
auditors; (4) compliance with legal and regulatory requirements; (5) the Group's system of internal controls; and (6) the Group's auditing, accounting and financial reporting 
processes generally. Subject to shareholder approval, the Audit Committee has responsibility for the appointment or replacement of the independent auditor and for the 
compensation and oversight of the work of the independent auditor. In addition, the Audit Committee is responsible for approving all audit services, internal control-related 
services and permitted non-audit services. With respect to internal controls, the Audit Committee reviews and evaluates any major issues as to the adequacy of the Bank's 
internal controls, and any major control deficiencies or changes in internal controls over financial reporting are discussed with the Bank's management and the independent 
auditor. With respect to financial reporting, the Audit Committee consults with management, the independent auditor and the internal auditors about the integrity of the financial 
reporting process, reviews significant financial reporting risk exposure and management's responses, reviews significant auditor findings and establishes, reviews procedures 
for the receipt, retention and treatment of complaints about accounting and auditing matters, and reviews and recommends for the Board's approval the Group's financial 
reports. The Audit Committee also reviews and approves related-party transactions.

Our Audit Committee consists of four directors independent under the NYSE requirements. Each member of the Audit Committee also meets the additional criteria for 

independence of Audit Committee members set forth in Rule 10A-3(b)(1) under the Exchange Act.

The members of the Audit Committee are appointed by the Board upon the recommendation of the Corporate Governance Committee. The Audit Committee's 

membership is as follows:

Name

Position

Alastair Barbour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Chairman

James F. Burr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

Caroline Foulger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

David Zwiener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Member

Alastair Barbour serves as the Audit Committee financial expert.

Risk Policy and Compliance Committee

The RPC, on behalf of the Board, acts as the oversight function in respect to those activities throughout the Group that give rise to credit, market, liquidity, interest rate, 

operational and reputational risks and reviews compliance with laws and regulations. Specifically, the RPC assists the Board in fulfilling its responsibilities by overseeing the 
Group's risk profile and its performance against approved risk appetites and tolerance thresholds. It approves and ensures compliance with the capital allocation model and 
approves overall insurance coverage for the Group. The RPC also reviews the credit risk of the Group with respect to country and financial institution risk, large exposures, 
reserves and provisioning, off-balance sheet risk and related capital needs, as well as market, interest rate and liquidity risks. The RPC monitors operational risks, material 
breaches of agreed risk limits, appropriate product risk profiles and senior management policies for identification and management of risk. In doing so, the RPC seeks to ensure 
compliance with all applicable policies and establishes the Group's risk appetite and tolerance.

The RPC's membership is as follows:

Name

Position

Conor O'Dea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chairman

James F. Burr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

E. Barclay Simmons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

Wolfgang Schoellkopf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

John Wright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

Corporate Governance Committee

The Corporate Governance Committee, on behalf of the Board, provides oversight of the effectiveness of the Board and other Board committees in accordance with 
the prevailing standards of corporate governance and acts as the nomination committee for the Board. The principal duties of the Corporate Governance Committee include 
recommending director nominees to the full Board who possess the independence and expertise necessary for recommending to the shareholders, recommending to the Board 
the Board size to recommend to shareholders, recommending to the Board changes in the terms of reference of Board committees and recommending director compensation. 
The Corporate Governance Committee also reviews the Board's performance, the performance and effectiveness of the committees of the Board and the committees of the 
Bank's subsidiary boards, conflicts of interest as they are identified, induction and ongoing training for directors and various governance policies of the Bank, including the Group 
Code of Conduct and Ethics, and the Whistleblower Policy annually.

107

 
 
The Corporate Governance Committee's membership is as follows:

Name

Position

Caroline Foulger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Chairperson

Alastair Barbour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

E. Barclay Simmons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

John Wright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

Compensation and Human Resources Committee

The Compensation and Human Resources Committee, on behalf of the Board, determines executive compensation, employee salary ranges, levels and degrees of 
participation in incentive compensation programs (including bonuses and share option plans) and oversees employee development, relations and succession. Specifically, the 
Compensation and Human Resources Committee ensures that fair and effective compensation practices are implemented by the Group, approves overall compensation 
packages for each executive employee, prepares an annual report on executive compensation for the Board, approves changes in employee salary ranges for employees, 
approves the criteria and design of the Group's incentive bonus plans and approves changes to the other employee benefit plans. The Compensation and Human Resources 
Committee also recommends to the Board changes in the Group's share option and restricted share plans, reviews the administration of our pension plans, reviews the annual 
management report on our compensation and benefits, as well as other matters bearing on the relationship between management and employees, while making 
recommendations to the Board concerning our senior level organization structure and staffing, training and employee development programs.

The Compensation and Human Resources Committee's membership is as follows:

Name

Position

Wolfgang Schoellkopf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Chairman

James F. Burr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

E. Barclay Simmons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

Executive Committee

The Executive Committee, on behalf of the Board, acts as a forum to provide for ongoing oversight of matters in the intervals between regularly scheduled Board 

meetings. The other principal duties of the Executive Committee are to monitor progress and provide guidance on important Group initiatives, plan for upcoming Board meetings 
and consider and, if thought fit, approve matters requiring approval at short notice in the intervals between Board meetings when it is not possible to convene a meeting of the 
full Board. The Executive Committee was constituted in October 2009 and its membership is comprised of the Chief Executive Officer, the chairman of the Board, the chair of 
the Corporate Governance Committee, the chair of the Audit Committee, the chair of the RPC and the chair of the Compensation and Human Resources Committee. The 
Chairman of the Board serves as the chairman of the Executive Committee.

The Executive Committee's membership is as follows:

Name

Position

E. Barclay Simmons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Chairman

Alastair Barbour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

Michael Collins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

Caroline Foulger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

Wolfgang Schoellkopf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

Conor O'Dea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

  Member

Governance of Geographical Segments

Our banking business operates in six geographical segments — Bermuda, the Cayman Islands, Guernsey, The Bahamas, Switzerland and the United Kingdom — and 

each geographical segment utilizes operating subsidiary companies of the Bank within these jurisdictions. See "Information on the Company — Our International Network and 
Group Structure", which presents the corporate structure chart of our principal subsidiaries as of December 31, 2016. Our principal operating subsidiaries are each regulated by 
their respective geographical regulator and are fully capitalized as stand-alone operating companies, each with its own board of directors consisting of both executive and non-
executive independent directors. Guidance on general corporate governance, board sub-committee structuring, and the various governance policies and procedures of the 
operating subsidiaries is determined at the Group level.

Current Executive Compensation Arrangements

Senior Management and Director Compensation

In 2016, senior management included the following executives: Michael Collins, Elizabeth Bauman, Daniel Frumkin, Shaun Morris and Michael Schrum. Our 

compensation program is designed to reward and retain senior management and includes base salary, annual short-term cash incentive compensation, long-term equity 
incentive compensation and miscellaneous employee benefits and fringe benefits (including, among others, executive medical benefits). In 2016, our compensation program for 
directors was comprised of an annual cash retainer and an equity grant. None of our directors has entered into service contracts with the Group that provide for benefits upon 
the termination of their service as a director.

On December 12, 2016, the Board approved a new CEO Stock Ownership Guideline (the "Guideline") which requires the CEO to own a minimum aggregate value of 
our common shares equal to five times base salary. Eligible stock includes vested shares, unvested restricted shares, and other stock held by the CEO. The intrinsic value of 

108

 
 
 
vested or unvested stock options is not considered eligible stock under the Guideline. The CEO complied with the Guideline at its inception on December 12, 2016 and as of 
December 31, 2016. If the market value of the CEO’s common stock falls below the Guideline, the CEO must retain 50% of the shares he receives as compensation until he 
achieves the specified ownership level.

The aggregate amount of compensation, including the value of in-kind benefits, paid to our directors and senior management during fiscal year 2016 was $6,019,739. 

During 2016, the Group did not sponsor any deferred compensation plans (other than the equity compensation programs described below) and no amounts were set aside or 
accrued to provide pension, retirement or similar benefits to directors or senior management, other than employer matching contributions to retirement accounts on terms 
applicable to employees generally.

Short-Term Incentive Compensation

Senior management participates in our annual discretionary bonus program. Our compensation committee establishes an annual bonus pool based on overall 

company-wide performance during the applicable fiscal year. Once the compensation committee has approved the pool, the pool is allocated to eligible employees, including 
senior management, based on the employee's achievement of pre-established performance goals during the applicable fiscal year. Annual bonuses for executives are paid 50% 
in cash and 50% in the form of restricted share awards that vest in three equal installments on the first three anniversaries of the date of grant.

Equity Compensation

The Group sponsors two equity incentive plans, the 1997 Stock Option Plan for Employees (the "1997 Plan") and the 2010 Omnibus Share Incentive Plan (the "2010 
Plan"), in which our senior management and directors have been or are eligible to participate. The Group no longer grants equity awards under the 1997 Plan, although there 
are unvested stock options under the 1997 Plan that will remain outstanding through 2019. The Group previously granted options under the 2010 Plan and currently grants 
performance-vesting restricted share awards under the 2010 Plan. As of December 31, 2016, in the aggregate, our members of senior management held 500,000 options and 
434,258 restricted shares (assuming that performance with respect to performance-vesting restricted share awards is satisfied at target levels). The outstanding options held by 
our members of senior management will expire by April 26, 2020 at the latest and have exercise prices ranging from $11.50 to $12.40.

Senior management participates in our long-term equity incentive compensation program. Our compensation committee grants annual restricted share awards under 

our 2010 Plan. Restricted share awards granted in 2013, 2014, 2015 and 2016 were granted in the form of performance shares, generally vesting upon the achievement of 
certain performance targets in the three-year period from the effective grant date. Certain members of senior management also participate in our 2010 Executive Stock 
Purchase Plan, which allows participants to borrow against their common shares and vested options held in a restricted account to purchase common shares.

During calendar year 2016, in the aggregate, our compensation committee granted senior management 286,544 restricted shares (which includes restricted share 

awards granted under both the annual bonus program and long-term equity incentive compensation, and assumes that performance with respect to performance-vesting 
restricted share awards is satisfied at target levels).

The Group may from time to time in the future establish or sponsor new equity incentive plans, including to replace any existing plan.

Board Leadership Structure and Qualifications

The Bank must comply with the Bermuda Monetary Authority Corporate Governance Policy, which requires the Bank to appoint board members who have appropriate 

experience, competencies and personal qualities, including professionalism and personal integrity.

It is the Bank's policy to ensure that all companies within the Group have board members who are fit and proper persons to direct the Bank's business with prudence, 

integrity and professional skills. The boards of the Bank and the Bank's subsidiaries are comprised of individuals who possess diverse skills, experience and knowledge that are 
key to understanding the Bank's business and the execution of the Bank's strategies.

The Bank has established guidelines which address the size and composition of its own board and those of its subsidiaries, and for identifying and selecting suitable 

candidates for appointment to these boards. The Corporate Governance Committee makes appointment recommendations to the Board and the appointment procedure is 
formal, rigorous and transparent. Each of the Bank and the Bank's subsidiary boards are reviewed at least every two years or earlier whenever circumstances dictate in order to 
assess whether the board composition is commensurate with the Bank's strategic objective and diversity principles.

In assessing continuity of service on the Board there is a general presumption that individuals should serve for a maximum of 15 years in order that the Board tenure 

be refreshed. Non-executive directors who have served for a period of more than 15 years are subject to an independent assessment in accordance with applicable legal 
requirements and regulatory and listing standards.

Board Oversight of Risk Management

The Board believes that effective risk management and control processes are critical to our safety and soundness, our ability to predict and manage the challenges 

that we face and, ultimately, our long-term corporate success. The Board, both directly and through its committees, is responsible for overseeing our risk management 
processes, with each of the committees of the Board assuming a different and important role in overseeing the management of the risks we face.

The RPC oversees our enterprise-wide risk management framework, which establishes our overall risk appetite and risk management strategy and enables our 
management to understand, manage and report on the risks we face. Our RPC also reviews and oversees policies and practices established by management to identify, 
assess, measure and manage key risks we face, including the risk appetite metrics developed by management and approved by the Board. The Audit Committee of the Board is 
responsible for overseeing risks associated with financial, accounting and legal matters (particularly financial reporting, accounting practices and policies, disclosure controls 
and procedures and internal control over financial reporting), reviewing and discussing generally the identification, assessment, management and control of our risk exposures 
on an enterprise-wide basis and engaging as appropriate with the RPC to assess our enterprise-wide risk framework. The compensation committee of the Board has primary 
responsibility for risks and exposures associated with our compensation policies, plans and practices, regarding both executive compensation and the compensation structure 
generally. In particular, our Compensation Committee, in conjunction with our Chief Executive Officer and Chief Risk Officer and other members of our management as 
appropriate, reviews our incentive compensation arrangements to ensure these programs are consistent with applicable laws and regulations, including safety and soundness 
requirements, and do not encourage imprudent or excessive risk-taking by our employees. The Corporate Governance Committee of the Board oversees risks associated with 
the independence of the Board and potential conflicts of interest.

Our senior management is responsible for implementing and reporting to the Board regarding our risk management processes, including by assessing and managing 

the risks we face, including strategic, operational, regulatory, investment and execution risks, on a day-to-day basis. Our senior management is also responsible for creating and 
recommending to the Board for approval appropriate risk appetite metrics reflecting the aggregate levels and types of risk we are willing to accept in connection with the 
operation of our business and pursuit of our business objectives.

109

The role of the Board in our risk oversight is consistent with our leadership structure, with our Chief Executive Officer and the other members of senior management 

having responsibility for assessing and managing our risk exposure, and the Board and its committees providing oversight in connection with those efforts. We believe this 
division of risk management responsibilities presents a consistent, systemic and effective approach for identifying, managing and mitigating risks throughout our operations.

Code of Conduct and Ethics and Whistleblower Policy

The Board has adopted a Group Code of Conduct and Ethics (the "Code") based upon recommended principles of corporate governance. The Code sets out the 

guidelines and procedures for establishing a high standard of ethical conduct, accountability and transparency to which all of our employees are expected to comply and which 
are consistent with our high standards of ethics and core values. The Board, in conjunction with the Corporate Governance Committee, is responsible for administering the 
Code. Copies of the Code can be accessed on www.butterfieldgroup.com.

The Board has adopted a Whistleblower Policy which augments the Code. The policy is designed to serve as a tool to assist employees who believe they have or may 
have discovered illegal, unethical, or questionable practices to communicate their concerns confidentially and without fear of reprisals. It is also designed to protect the integrity 
of the Bank's financial reporting and its business dealings.

Foreign Private Issuer Status

The listing rules of the NYSE include certain accommodations in the corporate governance requirements that allow foreign private issuers, such as us, to follow "home 

country" corporate governance practices in lieu of the otherwise applicable corporate governance standards of the NYSE applicable to listed US companies and we intend to 
continue to follow Bermuda corporate governance practices. We are required to disclose the significant ways in which our corporate governance practices differ from NYSE 
listing standards applicable to listed US companies. Set forth below are two NYSE listing standards applicable to listed US companies which are not applicable to us, and which 
we have not adopted:

•  Nominating/Corporate Governance Committee. The NYSE requires a listed US company to have a nominating/corporate governance committee of 

independent directors and a committee charter specifying the purpose, duties and evaluation procedures of the committee. We currently have a Corporate 
Governance Committee and a Compensation and Human Resources Committee, but the composition of those committees, particularly in respect of the 
independence of their members, is determined pursuant to our corporate governance guidelines, not NYSE standards for a listed US company.

• 

Executive Sessions. The NYSE requires that non-management directors meet regularly in executive sessions without management. The NYSE also requires 
that all independent directors meet in an executive session at least once a year.  Our non-management directors meet regularly in executive session without 
management present, but in 2016, we did not have an executive session with only our independent directors present. 

Set forth below are other requirements of the NYSE standards applicable to listed US companies, which are not applicable to us, but which we have nonetheless 

adopted:

• 

• 

A Majority of Independent Directors. The NYSE requires the board of directors of a listed US company to be composed of a majority of independent directors 
pursuant to current NYSE standards.  Six of the nine members of our Board (Messrs. Barbour, Burr, Foulger, Schoellkopf, Wright, and Zwiener) are 
independent according to the NYSE's standards for independence applicable to a foreign private issuer. 

An Audit Committee. The NYSE requires a listed US company to have, among other things, an audit committee with a minimum of three members, all of whom 
are independent. As permitted by Rule 10A-3 under the Exchange Act, our audit committee consists of four directors who are all independent members of our 
Board (Messrs. Barbour, Burr, Foulger and Zwiener).

•  Corporate Governance Guidelines. The NYSE requires a listed US company to adopt and disclose corporate governance guidelines that address, among other 
things, director qualification standards, director responsibilities, director access to management and independent advisers, director compensation, director 
orientation and continuing education, management succession and an annual performance evaluation. We have adopted and disclosed our corporate 
governance guidelines and our Group Code of Conduct and Ethics. 

We believe that our established corporate governance practice satisfies the NYSE listing standards applicable to foreign private issuers. If at any time we cease to be a 

"foreign private issuer" under the rules of the NYSE, and no other exemptions apply, or if we otherwise so elect, the Board will take all action necessary to comply with NYSE 
corporate governance rules applicable to listed US companies, including establishing certain committees composed entirely of independent directors, subject to a permitted 
"phase-in" period. 

110

MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS

The following table sets forth information with respect to the beneficial ownership of our common shares as of January 31, 2017, unless noted otherwise, in each case 

by: each person or entity known by us to beneficially own 5% or more of our issued and outstanding common shares; each of our directors and executive officers individually; 
and all of our directors and executive officers as a group. As of January 31, 2017, we had 53,300,372 common shares issued and outstanding. 

Prior to February 28, 2017, Carlyle was our principal shareholder and owned approximately 14% of our common shares as of January 31, 2017.  On February 28, 

2017, Carlyle completed the sale of all of its shares of our common shares in a registered secondary offering.  Because Carlyle no longer owns any of our common shares, we 
have not included Carlyle as a beneficial owner of our common shares in the table below.

Under the rules of the Securities and Exchange Commission, a person is deemed to be a "beneficial owner" of a security if that person has or shares "voting power," 

which includes the power to vote or to direct the voting of such security, or "investment power," which includes the power to dispose of or to direct the disposition of such 
security. A person is also deemed to be a beneficial owner of any securities of which that person has a right to acquire beneficial ownership within 60 days. Under these rules, 
more than one person may be deemed to be a beneficial owner of such securities as to which such person has voting or investment power. Except as described in the footnotes 
below, to our knowledge, each of the persons named in the table below has sole voting and investment power with respect to the common shares beneficially owned, subject to 
community property laws where applicable.

Unless otherwise noted, the address for each shareholder listed on the table below is: c/o The Bank of N.T. Butterfield & Son Limited, 65 Front Street, Hamilton, HM 

12, Bermuda. 

Name of beneficial owner

Major Shareholders:

Number of common
shares beneficially owned

Beneficial ownership
percentage

Entities advised by Wellington Management Group LLP(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5,082,470

9.5%

Directors and Executive Officers:

Alastair Barbour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Elizabeth Bauman(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

James F. Burr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Michael Collins(3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Caroline Foulger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Daniel Frumkin(4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Shaun Morris(5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Conor O'Dea(6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Wolfgang Schoellkopf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Michael Schrum(7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

E. Barclay Simmons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

John R. Wright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

David Zwiener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

All directors and executive officers as a group (13 persons)

9,356

640

—

572,466

6,529

155,915

47,941

100,692

22,878

33,030

16,520

18,500

1,055

985,522

*

*

*

*

*

*

*

*

*

*

*

*

*

1.8%

* 

(1) 

(2) 

(3) 

Indicates less than 1%

Based on the Schedule 13G filed on February 9, 2017 by Wellington Management Group LLP and certain of its investment adviser subsidiaries (Wellington Group Holdings LLP, Wellington Investment Advisors Holdings LLP and Wellington Management 

Company LLP), which reported that, as of December 31, 2016, the group beneficially owned 5,082,470 shares with shared voting power over 5,041,878 common shares and shared dispositive power over 5,082,470 common shares. Wellington Management 

Company LLP is the investment adviser to certain investment advisory clients. Wellington Management Company LLP is an investment adviser registered under the Investment Advisers Act of 1940, as amended, and is an indirect subsidiary of Wellington 

Management Group LLP. Wellington Management Company LLP and Wellington Management Group LLP may each be deemed to share beneficial ownership (within the meaning of Rule 13d-3 promulgated under the Exchange Act) of the shares indicated in 

the table, all of which are held of record by certain investment advisory clients. The business address of these entities is c/o Wellington Management Company LLP, 280 Congress Street, Boston, Massachusetts 02210 USA. The business address of 

Wellington Management Company LLP and Wellington Management Group LLP is 280 Congress Street, Boston, Massachusetts 02210 USA.

Consists of 640 common shares underlying restricted share awards granted under our annual discretionary bonus program, which vested on February 24, 2017.

Consists of (i) 64,207 common shares held by Mr. Collins directly, (ii) 400,000 shares underlying vested but unexercised options, exercisable at strike prices between $11.50 to $12.40, (iii) 17,350 common shares underlying restricted share awards granted 

under our annual discretionary bonus program, which vested on February 24, 2017, (iv) 20,217 common shares underlying performance-based equity awards granted under our long-term equity incentive compensation program, which vested on February 27, 

2017, and (v) 90,909 common shares beneficially owned by Mr. Collins through D&O Lockup 201 Account. See ‘‘Management — Current Executive Compensation Arrangements — Equity Compensation’’.

(4) 

Consists of (i) 49,094 common shares held by Mr. Frumkin directly, (ii) 100,000 shares underlying vested but unexercised options, exercisable at strike prices between $11.50 to $12.40, (iii) 6,821 common shares underlying restricted share awards granted 

under our annual discretionary bonus program, which vested on February 24, 2017, (iv) 11,197 common shares underlying performance-based equity awards granted under our long-term equity incentive compensation program, which vested on February 27, 

2017. See ‘‘Management — Current Executive Compensation Arrangements — Equity Compensation’’.

(5) 

Consists of (i) 40,368 common shares held by Mr. Morris directly, (ii) 7,573 common shares underlying restricted share awards granted under our annual discretionary bonus program, which vested on February 24, 2017, and (iii) 12,442 common shares 

underlying performance-based equity awards granted under our long-term equity incentive compensation program, which vested on February 27, 2017. See ‘‘Management — Current Executive Compensation Arrangements — Equity Compensation’’.

(6) 

(7) 

Mr. O'Dea's beneficial ownership of our common shares is presented as of February 28, 2017.  On February 28, 2017, Mr. O'Dea completed the sale of 200,000 common shares in a registered secondary offering. 

Consists of (i) 12,764 common shares held by Mr. Schrum together with his spouse, Vanessa Schrum, (ii) 14,266 common shares underlying restricted share awards granted under our annual discretionary bonus program, which vested on February 24, 

2017. and (iii) 6,000 common shares held by Mr. Schrum through Pershing Account. Mr. Schrum exercises voting and dispositive control over the common shares held by Pershing. Mr. Schrum disclaims beneficial ownership of such common shares, except 

to the extent of his pecuniary interest therein.

The shareholders listed above do not have voting rights that are different from those held by any other holder of common shares of the Bank. 

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As of January 31, 2017, 35.94% of our common shares were held of record by holders located in the United States, and there were approximately 200 holders of record of 

our common shares located in the United States. As of January 31, 2017, 55.22% of our common shares were held of record by holders located in Bermuda, and there were 
approximately 5,000 holders of record of our common shares located in Bermuda.

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Our Relationship with The Carlyle Group

Prior to the completion of our registered secondary offering on February 28, 2017, Carlyle held approximately 14% of our equity voting power along with the right to 

designate two persons for nomination for election by the shareholders as members of the Board. Following the completion of the offering, Carlyle no longer owns any shares of 
our common stock and no longer has the right to nominate any persons for election by our shareholders as members of the Board.

Investment Agreement

In connection with the subscription by Carlyle and certain other investors for newly issued common shares and preference shares that have since been converted to 
our common shares, we entered into an Investment Agreement, dated as of March 2, 2010 (the "Investment Agreement") with Carlyle. The Investment Agreement provides for, 
among other items, subject to the terms set forth in the Investment Agreement, certain transfer restrictions and Carlyle's right to designate two persons for nomination for 
election by the shareholders as members of the Board. The Investment Agreement also contained certain standstill and other provisions which have generally expired.

Amended Investment Agreement

Prior to our IPO, in August 2016, we entered into the  Amended Investment Agreement with Carlyle.

The Amended Investment Agreement provides that, subject to certain exceptions for ordinary public market trades, Carlyle may not transfer the common shares it 
holds to any person or group if, to its knowledge, such transferee (directly or together with its affiliates) would own 10% or more of the outstanding voting power in the Bank.

In addition, the Amended Investment Agreement provided that (a) until our common shares held by Carlyle represented less than 10% of our issued and outstanding 
common shares, Carlyle was entitled to nominate two persons for election as members of the Board and (b) if our common shares held by Carlyle represented less than 10% 
but at least 5% of our issued and outstanding common shares, Carlyle was entitled to nominate one person for election as a member of the Board (such nominees, "Carlyle 
Directors"), in each case subject to the Carlyle Directors' satisfaction of legal requirements regarding services as a director. The Amended Investment Agreement provided that 
we would use our reasonable best efforts to cause the Carlyle Directors to be elected to the Board and would solicit proxies for the Carlyle Directors to the same extent that we 
do for our other nominees to the Board, and that if requested by Carlyle, one Carlyle Director chosen by Carlyle would be appointed to certain committees and subcommittees of 
the Board.

 Under the terms set forth in the Amended Investment Agreement, until our common shares held by Carlyle represented less than 5% of our issued and outstanding 

common shares, we also agreed to share certain financial and other information with Carlyle and Carlyle was generally obliged to treat information provided to it as confidential, 
and to comply with all applicable rules and regulations in relation to the use and disclosure of such information.

Following the completion of our registered secondary offering on February 28, 2017, Carlyle no longer holds any of our issued and outstanding common shares. As 

such, Carlyle is no longer entitled to the applicable rights set forth above under the Amended Investment Agreement, including the right to nominate persons for election by our 
shareholders as members of the Board.

This summary does not purport to be a comprehensive description of the Amended Investment Agreement, and is qualified in its entirety by the full text of the Amended 

Investment Agreement filed as an exhibit to this report.

Financing Transactions

On June 27, 2013, the Group executed a $95 million loan agreement with an investment fund managed by The Carlyle Group which provided for maturity on June 30, 

2017. This loan was made in the ordinary course of business on normal commercial terms and was repaid in full according to its terms on August 11, 2015. In 2016, nil (2015: 
$1.0 million) of interest income was recognized in the consolidated statements of operations.

Transactions with Related Parties and with Directors and Executive Officers

Financing Transactions

As of May 17, 2005, we established a program to offer loans with preferential rates to eligible Group employees, subject to certain conditions set by the Group and 
provided that such employees meet certain credit criteria. Loan payments are serviced by automatically debiting the employee's checking or savings account with the Bank. 
Applications for loans are handled according to the same policies as those for our regular retail banking clients. Our ability to offer preferential rates on loans depends upon a 
number of factors, including market conditions, regulations and the Group's overall profitability. The Group has the right to change its employee loan policy at any time after 
notifying participants. The non-executive employee loans outstanding at December 31, 2016 amount to $123.2 million (December, 31 2015: $204.3 million) resulting in an 
interest rate benefit to non-executive employees of $3.7 million (December, 31 2015: $5.3 million, December, 31 2014: $6.2 million).Certain directors and executives of the 
Bank, companies in which they are principal owners, and trusts in which they are involved, have loans with the Bank. Loans to directors were made in the ordinary course of 
business, on substantially the same terms, including interest rates and collateral, as those prevailing at the time for comparable transactions with other persons, and did not 
involve more than the normal risk of collectibility or present other unfavorable features. Loans to executives may be eligible to preferential rates as described in the preceding 
paragraph. As at December 31, 2016, related party director and executive loan balances were $12.1 million (December, 31, 2015: $63.9 million). During the year ended 
December, 31 2016, new issuance of loans and change in directorships to directors and executives were $27.6 million and repayments and change in directorships were $25.1 
million (year ended December 31, 2015: $17.5 and $17.4 million respectively, year ended December 31, 2014: $18.4 and $25.2 million respectively).  Also, during the year 
ended December 31, 2016, a director resigned from the Board resulting in $54.3 million in loans being reclassified out of related party loans.  All of these loans were considered 
performing loans at as December 31, 2016 and December 31, 2015. 

Butterfield Asset Management

Butterfield Asset Management Limited ("BAM"), a Bermuda-based asset manager that is part of the Group, entered into an agreement in May 2015 to solicit 
investments from BAM's high net worth clients to invest in a fund of funds vehicle for certain Carlyle funds. BAM is the general partner of the fund of funds vehicle which has 
invested in multiple entities affiliated with Carlyle. Pursuant to the agreement, Carlyle pays BAM a placement fee of 2% of the amount of capital committed by the BAM fund of 
funds vehicle to the Carlyle funds. The agreement was negotiated on an arm's-length basis and provides for customary terms consistent with those contained in similar 
arrangements entered into by each of BAM and Carlyle. The aggregate amount of revenue received by BAM in 2016 pursuant to the arrangement was $nil (year-ended 
December 31, 2015 - $0.9 million; year ended December 31, 2014 - nil). As of December 31, 2016 the assets under management for this fund of funds vehicle was 
$27.1 million.

Equity Repurchases

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On August 13, 2015, we repurchased and canceled 400,000 common shares held by two directors for $14.90 per share, for a total of $6.0 million. Figures reflect the 

reverse share split that the Bank effected on September 6, 2016. 

Employment Agreements

The Group has entered into employment agreements with senior management. The compensation paid in 2016 to senior management under the employment 
agreements is described above under ‘‘Management — Current Executive Compensation Arrangements". The senior management employment agreements generally provide 
for terms and conditions of employment, including the payment of a base salary, participation in the Group’s short — and long-term incentive compensation programs, notice 
provisions, severance benefits, change in control equity award vesting and participation in the Group’s health, welfare and retirement programs available to all senior executives. 
For certain members of senior management, the employment agreements also provide for executive life insurance and participation in the Group’s share purchase programs. 

Related Party Transaction Policy

The Board has adopted a written policy governing the review, approval or ratification of transactions between the Bank or any of its subsidiaries and any "related party," 
which is a person or entity: (1) that controls, is controlled by, or is under common control with the Bank; (2) that is an associate of the Bank; (3) that is a shareholder of the Bank 
that has significant influence by virtue of its ownership of the Bank; (4) that is a director, executive officer or other key management person at the Bank; or (5) in which a 
substantial interest in its voting power is held by the persons described in (3) or (4) above. The policy calls for the related-person transactions to be reviewed and, if deemed 
appropriate, approved or ratified by our Audit Committee. In determining whether or not to approve or ratify a related-person transaction, our Audit Committee takes into 
account, among other factors it deems important, whether the related-person transaction is in our best interests and whether the transaction is on terms no less favorable than 
terms generally available to an unaffiliated third party under the same or similar circumstances. In the event that a member of our Audit Committee is not disinterested with 
respect to the related-person transaction under review, that member may not participate in the review, approval or ratification of that related-person transaction.

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Bermuda Tax Considerations

CERTAIN TAXATION CONSIDERATIONS

Under Bermuda law, there is no stamp or documentary taxes, duties or similar taxes in connection with a conveyance or transfer on sale, or a conveyance or transfer 
to effect or having the effect of a voluntary disposition inter vivos or any agreement for the lending and borrowing of the Bank's shares which are listed on the BSX and NYSE. 
We are not required by any Bermuda law or regulation to make any deductions or withholdings in Bermuda from any payment we may make in respect of the Bank's shares. 
Furthermore, Bermuda currently has no corporate or capital gains tax.

Material US Federal Income Tax Consequences 

This section describes the material US federal income tax consequences of owning and disposing of common shares of the Bank. It applies solely to US shareholders 
(as defined below) that hold shares as capital assets for US federal income tax purposes. This section does not describe all of the tax consequences that may apply to members 
of a special class of holders subject to special rules, including:

•  a dealer in securities or foreign currencies,
•  a regulated investment company,
•  a trader in securities that elects to use a mark-to-market method of accounting for securities holdings,
•  a tax-exempt organization,
•  a bank, an insurance company, or any other financial institution,
•  a person liable for alternative minimum tax,
•  a person that actually or constructively owns 10% or more, by vote or value, of the Bank,
•  a person that holds the Bank's common shares as part of a straddle or a hedging, conversion, or other risk reduction transaction for US federal income 

tax purposes,

•  a person that purchases or sells common shares as part of a wash sale for tax purposes, 
•  an entity classified as a partnership for US federal income tax purposes, or
•  a person whose functional currency is not the US Dollar.

This section is based on the Internal Revenue Code of 1986, as amended (the "IRC"), its legislative history, existing and proposed Treasury regulations, published 

rulings and court decisions, all as of the date hereof. These laws are subject to change, possibly on a retroactive basis.

If an entity treated as a partnership for US federal income tax purposes holds common shares, the US federal income tax treatment of a partner will generally depend 
on the status of the partner and the tax treatment of the partnership. A partner in an entity treated as a partnership for US federal income tax purposes holding common shares 
should consult its tax advisers with regard to the US federal income tax treatment of the ownership and disposition of the Bank's common shares.

          Shareholders should consult their own tax advisers regarding the US federal, state and local and foreign and other tax consequences of owning and disposing of the 
Bank's common shares in their particular circumstances.

Special adverse US federal income tax rules apply if a US shareholder owns shares of a company that is or was treated as a PFIC for US federal income tax purposes 

for any taxable year during which the US shareholder held such shares. US shareholders should consult their own tax advisers as to the potential application of the PFIC rules 
to their ownership and disposition of the Bank's common shares.

US Shareholders

For the purposes of this discussion, a "US shareholder" is a beneficial owner of common shares that is:

•  an individual that is a citizen or resident of the United States,
•  a corporation, or other entity taxable as a corporation, created or organized under the laws of the United States, any state therein or the District of Columbia,
•  an estate whose income is subject to US federal income tax regardless of its source, or
•  a trust if a US court can exercise primary supervision over the trust's administration and one or more US persons are authorized to control all substantial decisions 

of the trust.

Taxation of Dividends

Subject to the preceding discussion under "Risk Factors" under the heading "— Passive Foreign Investment Company Considerations", a US shareholder must include 

in its gross income as dividends the gross amount of any distribution paid by the Bank to the extent that they are paid out of the Bank's current or accumulated earnings and 
profits as determined for US federal income tax purposes. Distributions in excess of current and accumulated earnings and profits, as determined for US federal income tax 
purposes, will be treated as a non-taxable return of capital to the extent of the US shareholder's basis in the common shares of the Bank, causing a reduction in the US 
shareholder's adjusted basis in such common shares, and thereafter as capital gain. Because the Bank does not maintain calculations of its earnings and profits under US 
federal income tax principles, it is expected that distributions generally will be reported to US shareholders as dividends.

Dividends paid to certain non-corporate US shareholders by a "qualified foreign corporation" that constitute qualified dividend income are taxable to the shareholder at 

the preferential rates applicable to long-term capital gains provided that the shareholder holds the shares for more than 60 days during the 121-day period beginning 60 days 
before the ex-dividend date and meets other holding period requirements. For this purpose, common shares of the Bank will be treated as stock of a "qualified foreign 
corporation" if the Bank was not a PFIC for the taxable year in which the dividend was paid, or the preceding taxable year and if such common shares are listed on an 
established securities market in the United States, such as the NYSE. The common shares of the Bank are listed on the NYSE. Accordingly, subject to the preceding discussion 
under the heading "— Passive Foreign Investment Company Considerations", dividends the Bank pays with respect to the common shares will constitute qualified dividend 
income, assuming the holding period requirements are met.

The dividend will not be eligible for the dividends-received deduction allowed to US corporations in respect of dividends received from other US corporations.

Dividends generally will be treated as foreign source income for US foreign tax credit purposes. Under Section 904(h) of the IRC, however, dividends paid by a foreign 

corporation that is treated as 50% or more owned, by vote or value, by US persons for US federal income tax purposes may be treated as US source income (rather than 
foreign source income) for foreign tax credit purposes, to the extent the foreign corporation earns US source income. In certain circumstances, US shareholders may be able to 
choose the benefits of Section 904(h)(10) of the IRC and elect to treat dividends that would otherwise be US source dividends as foreign source dividends, but in such a case 
the foreign tax credit limitations would be separately determined with respect to such "resourced" income. In general, therefore, the application of Section 904(h) of the IRC may 

115

adversely affect a US shareholder's ability to use foreign tax credits. As a result of the listing of the common shares of the Bank on the NYSE, the Bank may be treated as 50% 
or more owned by US persons for purposes of Section 904(h) of the IRC. US shareholders are strongly urged to consult their own tax advisers regarding the possible impact if 
Section 904(h) of the IRC should apply.

Taxation of Capital Gains

Subject to the preceding discussion under the heading "— Passive Foreign Investment Company Considerations", a US shareholder that sells or otherwise disposes of 
common shares of the Bank will recognize capital gain or loss for US federal income tax purposes equal to the difference between the amount that the US shareholder realizes 
and the US shareholder's tax basis in those common shares. Capital gain of a non-corporate US shareholder is generally taxed at preferential rates where the property is held 
for more than one year. The gain or loss will be US source income or loss for foreign tax credit limitation purposes. The deduction of capital losses is subject to limitations.

Passive Foreign Investment Company Considerations

Special adverse US federal income tax rules apply if a US shareholder holds shares of a company that is treated as a PFIC for any taxable year during which the US 

shareholder held such shares. This conclusion is a factual determination that is made annually and thus may be subject to change. A foreign corporation will be considered a 
PFIC with respect to a US Shareholder for any taxable year if (i) at least 75% of its gross income for the taxable year is passive income (the "income test"), or (ii) at least 50% of 
the value, determined on the basis of a quarterly average, of its assets is attributable to assets that produce or are held for the production of passive income (the "asset test"). 
Passive income for this purpose generally includes dividends, interest, royalties, rents (other than certain rents and royalties derived in the active conduct of a trade or 
business), annuities and gains from assets that produce passive income. If a foreign corporation owns at least 25% (by value) of the shares or stock of another corporation, the 
foreign corporation is treated, for purposes of the PFIC tests, as owning a proportionate share of the other corporation's assets and receiving its proportionate share of the other 
corporation's income.

Banks generally derive a substantial part of their income from assets that are interest bearing or that otherwise could be considered passive under the PFIC rules. The 

IRS has issued a notice, and has proposed regulations, that exclude from passive income any income derived in the active conduct of a banking business by a qualifying 
foreign bank.

Based upon the proportion of our income derived from activities that are "bona fide" banking activities for US federal income tax purposes, we believe that we were not 

a PFIC for the taxable year ending December 31, 2016 (the latest period for which the determination can be made) and, based further on our present regulatory status under 
local laws, the present nature of our activities, and the present composition of our assets and sources of income, we do not expect to be a PFIC for the current year or any 
future years. However, because PFIC status is a factual determination and because there are uncertainties in the application of the relevant rules, there can be no assurances 
that we will not be a PFIC for any particular year.

If the Bank were a PFIC in any taxable year during which a US shareholder owns the Bank's common shares and the US shareholder does not make a "mark-to-
market" election, as discussed below, or a special "purging" election, the Bank generally would continue to be treated as a PFIC with respect to such US shareholder in all 
succeeding taxable years, regardless of whether the Bank continues to meet the income or asset test discussed above. US shareholders are urged to consult their own tax 
advisers with respect to the tax consequences to them if the Bank were to become a PFIC for any taxable year in which they own the common shares.

If the Bank is a PFIC for any taxable year during which a US shareholder holds the common shares and the US shareholder does not make a mark-to-market election, 

as described below, the US shareholder will be subject to special rules with respect to:

•  any gain realized on the sale or other disposition of its common shares; and
•  any "excess distribution" that the Bank makes to the US shareholder (generally, any distributions to the US shareholder during a single taxable year that are greater 

than 125% of the average annual distributions received by the US shareholder in respect of its common shares during the three preceding taxable years or, if 
shorter, the portion of the US shareholder's holding period for the common shares).

Under these rules:

• 
• 

• 

the gain or excess distribution will be allocated ratably over the US shareholder's holding period for the common shares;
the amount allocated to the taxable year in which the US shareholder realized the gain or excess distribution and to years before the Bank became a PFIC will be 
taxed as ordinary income; and
the amount allocated to each other taxable year, with certain exceptions, will be subject to additional tax calculated by multiplying the amount allocated to such other 
taxable year by the highest tax rate in effect for that taxable year for individuals or corporations, as appropriate, and the interest charge generally applicable to 
underpayments of tax will be imposed in respect of the tax attributable to each such year.

Alternatively, if a US shareholder owns shares in a PFIC that are treated as "marketable stock," the US shareholder may make a mark-to-market election. The common 

shares will be treated as marketable stock if they are regularly traded on a "qualified exchange." For these purposes, the common shares will be considered regularly traded 
during any calendar year during which it is traded, other than in negligible quantities, on a qualified exchange, which includes the NYSE, on at least 15 days during each 
calendar quarter. Any trades that have as their principal purpose meeting this requirement will be disregarded.

A US shareholder that makes a mark-to-market election will not be subject to the PFIC rules described above. Instead, the US shareholder will include as ordinary 

income each year that the Bank is a PFIC the excess, if any, of the fair market value of its common shares at the end of the taxable year over its adjusted basis in the common 
shares. These amounts of ordinary income will not be eligible for the favorable tax rates applicable to qualified dividend income or long-term capital gains discussed above. The 
US shareholder will also be allowed to take an ordinary loss in respect of the excess, if any, of the adjusted basis of its common shares over their fair market value at the end of 
the taxable year that the Bank is a PFIC (but only to the extent of the net amount of income previously included as a result of the mark-to-market election). The US shareholder's 
basis in its common shares will be adjusted to reflect any such income or loss amounts recognized. Any gain recognized on the sale or other disposition of the common shares 
in a taxable year when the Bank is a PFIC will be treated as ordinary income and any loss will be treated as an ordinary loss (but only to the extent of the net amount of income 
previously included as a result of the mark-to-market election). Distributions paid on the common shares will be treated as discussed above under "— Taxation of Dividends".

A mark-to-market election will continue to be in effect for all taxable years in which the Bank is a PFIC and the common shares are treated as marketable stock, and 

may not be revoked without the consent of the IRS. If the US shareholder makes a mark-to-market election with respect to its common shares, it will be treated as having a new 
holding period in its common shares beginning on the first day of the first taxable year beginning after the last taxable year for which the mark-to-market election applies. The 
application of the mark-to-market rules to an investment in a PFIC with a subsidiary that is also a PFIC is not entirely clear; however, there is a significant risk that some or all of 
such an investment will be subject to the special rules described above that apply if a mark-to-market election is not made, even if a mark-to-market election is made with 
respect to the parent PFIC. In the event that the Bank is a PFIC, US shareholders are urged to consult their tax advisers regarding the availability of the mark-to-market election, 
and whether the election would be advisable in the holder's particular circumstances.

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The PFIC rules outlined above would also not apply to a US shareholder if such holder were to elect to treat us as a qualified electing fund ("QEF"). An election to treat 
us as a QEF will not be available, however, if the Bank does not provide the information necessary to make such an election. The Bank will not provide US shareholders with the 
information necessary to make a QEF election, and thus, the QEF election will not be available with respect to the common shares.

Notwithstanding any election made with respect to the common shares, dividends received with respect to the common shares will not constitute "qualified dividend 

income" if we are a PFIC (or are treated as a PFIC with respect to the relevant US shareholder) in either the taxable year of the distribution or the preceding taxable year. 
Dividends that do not constitute qualified dividend income are not eligible for taxation at the reduced tax rate available to certain non-corporate holders described above in 
"— Taxation of Dividends". Instead, such dividends would be subject to tax at ordinary income rates.

If a US shareholder owns common shares during any taxable year in which we are a PFIC, the US shareholder generally must file annual tax returns (including on 

Form 8621), for each taxable year that the US shareholder owns the common shares, unless its ownership satisfies a de minimis test. 

Medicare Tax on Net Investment Income

A US person that is an individual or estate, or a trust that does not fall into a special class of trusts that is exempt from such tax, is subject to a 3.8% tax (the "Medicare 

tax") on the lesser of (i) the US person's "net investment income" (or "undistributed net investment income" in the case of an estate or trust) for the relevant taxable year and 
(ii) the excess of the US person's modified adjusted gross income for the taxable year over a certain threshold (which in the case of individuals is between $125,000 and 
$250,000, depending on the individual's circumstances). A shareholder's net investment income generally includes its dividend income and its net gains from the disposition of 
shares, unless such dividends or net gains are derived in the ordinary course of the conduct of a trade or business (other than a trade or business that consists of certain 
passive or trading activities). If a shareholder is a US person that is an individual, estate or trust, the shareholder is urged to consult the shareholder's tax advisers regarding the 
applicability of the Medicare tax to the shareholder's income and gains in respect of the shareholder's investment in the Bank's common shares.

Information with Respect to Foreign Financial Assets

Owners of "specified foreign financial assets" with an aggregate value in excess of $50,000 (and in some cases, a higher threshold) may be required to file an 
information report with respect to such assets with their tax returns. "Specified foreign financial assets" include any financial accounts maintained by foreign financial institutions, 
as well as any of the following, if they are held for investment and not held in accounts maintained by financial institutions: (i) stocks and securities issued by non-US persons, 
(ii) financial instruments and contracts that have non-US issuers or counterparties and (iii) interests in foreign entities. US shareholders are urged to consult their tax advisers 
regarding the application of this legislation to their ownership of the Bank's common shares.

Backup Withholding and Information Reporting

Information reporting requirements for a non-corporate US shareholder, on IRS Form 1099, will apply to (i) dividend payments or other taxable distributions made to 
such US shareholder within the United States, and (ii) the payment of proceeds to such US shareholder from the sale of the Bank's common shares effected at a US office of 
a broker.

Additionally, backup withholding (currently at a 28% rate) may apply to such payments to a non-corporate US shareholder that (i) fails to provide an accurate taxpayer 

identification number, (ii) is notified by the IRS that such US shareholder has failed to report all interest and dividends required to be shown on such US shareholder's federal 
income tax returns, or (iii) in certain circumstances, fails to comply with applicable certification requirements.

A US shareholder may obtain a refund of any amounts withheld under the backup withholding rules that exceed the shareholder's income tax liability by properly filing a 

refund claim with the IRS.

Payment of proceeds from the sale of shares effected at a foreign office of a broker generally will not be subject to information reporting or backup withholding. 

However, a sale effected at a foreign office of a broker could be subject to information reporting in the same manner as a sale within the United States, (and in certain cases 
may be subject to backup withholding as well) if (i) the broker has certain connections to the United States, or (ii) the sale has certain other specified connections with the United 
States.

Foreign Account Tax Compliance Withholding

Pursuant to the FATCA enacted in 2010, a 30% withholding tax will be imposed on certain payments to certain non-US financial institutions that fail to comply with 

certain information-reporting, account identification, withholding, certification and other FATCA-related requirements in respect of their direct and indirect United States 
shareholders and/or United States accountholders. To avoid becoming subject to FATCA withholding, we and other non-US financial institutions may be required to report 
information to the IRS regarding the holders of the common shares and to withhold on a portion of payments under the common shares to certain holders that fail to comply with 
the relevant information reporting requirements (or the holders of the common shares directly or indirectly through certain non-compliant intermediaries). Such withholding would 
not apply to payments made with respect to the Bank's common shares before January 1, 2019.

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ENFORCEMENT OF CIVIL LIABILITIES

The Bank is incorporated under the laws of Bermuda. As a result, the rights of holders of the Bank’s common shares will be governed by Bermuda law and the 

Butterfield Act and the Bank’s bye-laws. The rights of shareholders under Bermuda law may differ from the rights of shareholders of companies incorporated in other 
jurisdictions. Some of our directors and some of the named experts referred to in this annual report are not residents of the United States, and a substantial portion of our assets 
are located outside the United States. As a result, it may be difficult for investors to effect service of process on those persons in the United States or to enforce in the United 
States judgments obtained in US courts against us or those persons based on the civil liability provisions of the US federal securities laws. However, we may be served with 
process in the United States with respect to actions against us arising out of or in connection with violations of US federal securities laws relating to offers and sales of common 
shares made hereby by serving C T Corporation System, 111 Eighth Avenue, New York, New York 10011, our US agent irrevocably appointed for that purpose.

It is doubtful whether courts in Bermuda will enforce judgments obtained in other jurisdictions, including the United States, against us or our directors or officers under 

the securities laws of those jurisdictions, or entertain actions in Bermuda against us or our directors or officers under the securities laws of other jurisdictions.

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MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDS

Use of Proceeds from Our IPO

The effective date of the registration statement (File No. 333-212896) for our IPO of the common shares was September 15, 2016. The offering commenced on 

September 16, 2017 and was closed on September 21, 2017. Goldman, Sachs & Co., Citigroup and Sandler O’Neill & Partners acted as the joint book-running managers, and 
Keefe, Bruyette & Woods, Raymond James and Wells Fargo Securities acted as co-managers for the offering.

The offering of 12,234,042 common shares at a price to the public of $23.50 per share consisted of 5,957,447 common shares sold by us and 6,276,595 common 

shares sold by certain selling shareholders (including certain beneficial owners of 10% or more of the common shares and our CEO), including 1,595,744 common shares sold 
by certain of the selling shareholders pursuant to the underwriters’ option to purchase additional shares, which was exercised in full prior to the closing.

The aggregate gross proceeds from the common shares sold by us was approximately $140 million. Under the terms of the offering, we incurred aggregate 
underwriting discounts of approximately $8 million and expenses of approximately $5 million in connection with the offering, resulting in net proceeds to us of approximately 
$127 million. The aggregate gross proceeds from the common shares sold by the selling shareholders was approximately $147 million, and after deducting the aggregate 
underwriting discounts of approximately $9 million, resulted in net proceeds to the selling shareholders of approximately $138 million.  

From the effective date of the registration statement and until December 31, 2016, we have used existing cash and the net proceeds from the offering, in the amount of 

approximately $127 million, for working capital and other general corporate purposes, including in the redemption and cancellation of all of our issued and outstanding 
preference shares. None of the net proceeds from the common shares sold by us in the IPO was paid directly or indirectly to any director, officer, general partner of ours or to 
their associates, persons owning 10% or more of any class of our equity securities, or to any of our affiliates, except as a compensation and general and administrative 
expenses.

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DISCLOSURE CONTROLS AND PROCEDURES

Our management, including our Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of our disclosure controls and procedures (as 

such term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of December 31, 2016. Based on such evaluation, our Chief Executive Officer and Chief 
Financial Officer have concluded that, as of December 31, 2016, our disclosure controls and procedures were effective such that the information required to be disclosed by us 
in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms, and is 
accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding 
required disclosure.

This annual report does not include a report of management’s assessment regarding internal control over financial reporting or an attestation report of the 

company’s registered public accounting firm due to a transition period established by rules of the Securities and Exchange Commission for newly public companies.

120

 
 
The following table sets forth for the fiscal years indicated the fees charged by our principal accountant and its associated entities for various services provided 

during those periods:

PRINCIPAL ACCOUNTANT FEES AND SERVICES

In millions of $

Type of Services

Audit services

Audit-related services

Tax services

Other services

Total

Fiscal Year Ended

December 31, 2016

December 31, 2015

Description of Service

5.5

—

—

—

5.5

(1)

(2)

6.8

—

0.1

—

6.9

(1) 

Professional services rendered for the audit and review of the consolidated financial statements of The Bank of Butterfield & Son Limited and statutory audits of the 
financial statements of The Bank of Butterfield & Son Limited and its subsidiaries, compliance with local regulations, issuance of and services related to a comfort letter 
to the underwriters in connection with our initial public offering and review of documents filed with the BMA and the SEC (including services provided by independent 
experts to the audit firms in connection with the audit).

(2) 

Services that are normally performed by the independent accountants, ancillary to audit services. 

121

 
 
The following table sets forth purchases made by or on behalf of the issuer or any "affiliated purchaser," as defined in §240.10b-18(a)(3), of share or other units of 
any class of the issuer's equity securities that is registered by the issuer pursuant to section 12 of the Exchange Act (15 u.S.C. 781) in the 12 months ending on December 31, 
2016.

ISSUER PURCHASES OF EQUITY SECURITIES

Common Share Buy-Back Program

Period

January 2016(2)

February 2016(2)

March 2016(2)

April 2016(3)

May 2016(3)

June 2016(3)

July 2016(3)

August 2016(3)

September 2016(3)

October 2016(3)

November 2016(3)

December 2016(3)

Total Number of 
Shares(1)

Average Price Paid 
per Share(1)

Total Number of Shares
Purchased as Part of
Program

Maximum Number of Shares
that May Yet be Purchased
Under the Program

—

3,068

13,474

36,455

15,320

20,505

8,184

48

—

—

—

—

—

16.05

16.54

16.42

16.30

16.17

16.53

17.25

—

—

—

—

90,316

93,384

106,858

36,455

51,775

72,280

80,464

80,512

80,512

80,512

80,512

80,512

709,684

706,616

693,142

763,545

748,225

727,720

719,536

719,488

719,488

719,488

719,488

719,488

(1) 

(2) 

(3) 

Figures reflect a ten-to-one reverse share split of common shares that the Bank effected on September 6, 2016. 
Reflects shares repurchased under the share buy-back program approved by the Board on February 26, 2015, which was effective from April 1, 2015 until March 
31, 2016.
Reflects shares repurchased under the share buy-back program approved by the Board on February 19, 2016, which is effective from April 1, 2016 until March 31, 
2017.

122

 
WHERE YOU CAN FIND MORE INFORMATION

As a foreign private issuer, we are also exempt from the requirements of Regulation FD (Fair Disclosure) which, generally, are meant to ensure that select groups of 

investors are not privy to specific information about an issuer before other investors. We are, however, still subject to the anti-fraud and anti-manipulation rules of the SEC, such 
as Rule 10b-5 under the Securities Act. Since many of the disclosure obligations required of us as a foreign private issuer are different than those required by other United 
States domestic reporting companies, the Bank’s shareholders, potential shareholders and the investing public in general should not expect to receive information about us in 
the same amount, and at the same time, as information is received from, or provided by, other United States domestic reporting companies. We are liable for violations of the 
rules and regulations of the SEC which do apply to us as a foreign private issuer, see ‘‘Implications of Being an Emerging Growth Company and a Foreign Private Issuer’’.

You may review and copy the registration statements, reports and other information we file at the SEC’s Public Reference Room at 100 F Street, N.E., Washington, DC 

20549. You may also request copies of these documents upon payment of a duplicating fee by writing to the SEC.

For further information on the Public Reference Room, please call the SEC at 1-800-SEC-0330. Our SEC filings, including this annual report, are also available to you 
on the SEC’s website at http://www.sec.gov. This site contains reports, proxy and information statements and other information regarding issuers that file electronically with the 
SEC. The information on that website is not part of this report.

123

INDEX TO THE FINANCIAL STATEMENTS

Audited Consolidated Financial Statements

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets as of December 31, 2016 and December 31, 2015

Consolidated Statements of Operations for the Years Ended December 31, 2016, 2015 and 2014

Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2016, 2015 and 2014

Consolidated Statements of Changes in Shareholders’ Equity for the Years Ended December 31, 2016, 2015 and 2014

Consolidated Statements of Cash Flows for the Years Ended December 31, 2016, 2015 and 2014

Notes to the Consolidated Financial Statements for the years ended December 31, 2016, 2015 and 2014

Page

F- 2

F- 3

F- 4

F- 5

F- 6

F- 7

F- 9

F- 1

Report of Independent Registered Public Accounting Firm 

To the Board of Directors and Shareholders of 
The Bank of N.T. Butterfield & Son Limited

In our opinion, the accompanying consolidated balance sheets and the related consolidated statements of operations, of comprehensive 
income, of changes in shareholders’ equity and of cash flows present fairly, in all material respects, the financial position of The Bank of N.T. 
Butterfield & Son Limited and its subsidiaries as of December 31, 2016 and December 31, 2015, and the results of their operations and their 
cash flows for each of the three years in the period ended December 31, 2016 in conformity with accounting principles generally accepted in 
the United States of America.  These financial statements are the responsibility of the Company’s management.  Our responsibility is to 
express an opinion on these financial statements based on our audits.  We conducted our audits of these financial statements in accordance 
with the standards of the Public Company Accounting Oversight Board (United States).  Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement.  An audit includes 
examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles 
used and significant estimates made by management, and evaluating the overall financial statement presentation.  We believe that our audits 
provide a reasonable basis for our opinion.

/s/ PricewaterhouseCoopers Ltd.
Hamilton, Bermuda
February 13, 2017 

F- 2

The Bank of N.T. Butterfield & Son Limited
Consolidated Balance Sheets
(In thousands of US dollars, except share and per share data)

As at

31 December 2016

31 December 2015

Assets

Cash and demand deposits with banks - Non-interest bearing
Demand deposits with banks - Interest bearing
Cash equivalents - Interest bearing

Cash due from banks
Securities purchased under agreement to resell
Short-term investments
Investment in securities

Trading
Available-for-sale

Held-to-maturity (fair value: $1,046,828 (2015: $701,495))
Total investment in securities
Loans

Loans
Allowance for credit losses

Loans, net of allowance for credit losses
Premises, equipment and computer software
Accrued interest
Goodwill
Intangible assets
Equity method investments
Other real estate owned
Other assets
Total assets

Liabilities

Customer deposits

Bermuda

Non-interest bearing
Interest bearing

Non-Bermuda

Non-interest bearing
Interest bearing
Total customer deposits
Bank deposits
Bermuda
Non-Bermuda

Total deposits

Employee benefit plans
Accrued interest
Preference share dividends payable
Other liabilities
Total other liabilities
Long-term debt
Total liabilities
Commitments, contingencies and guarantees (Note 12)

Shareholders' equity

Preference share capital (USD 0.01 par; USD 1,000 liquidation preference) issued and outstanding: nil  (2015: 182,863)

Common share capital (BMD 0.01 par; authorised voting ordinary shares 2,000,000,000 and non-voting ordinary shares

6,000,000,000) issued and outstanding: 53,284,872 (2015: 47,293,253)

Additional paid-in capital

Accumulated deficit
Less: treasury common shares, at cost: 2,066 (2015: 924,031)
Accumulated other comprehensive loss

Total shareholders’ equity
Total liabilities and shareholders’ equity

The accompanying notes are an integral part of these consolidated financial statements.

E. Barclay Simmons

Chairman of the Board

F- 3

110,741
326,437
1,664,473
2,101,651
148,813
519,755

6,313
3,332,738
1,061,103
4,400,154

3,614,725
(44,247)
3,570,478
167,773
22,780
19,622
42,289
13,482
14,199
82,549
11,103,545

1,733,684
4,213,417

651,329
3,411,423
10,009,853

344
23,452
10,033,649
139,967
2,143
—
100,044
242,154
117,000
10,392,803

—

533

1,142,608

(287,677)
(42)
(144,680)
710,742
11,103,545

110,895
378,629
1,799,366
2,288,890
—
409,482

321,299
2,201,349
701,282
3,223,930

4,049,457
(49,302)
4,000,155
183,378
17,460
23,462
27,669
12,786
11,206
77,145
10,275,563

1,348,878
2,922,830

532,867
4,363,093
9,167,668

403
14,075
9,182,146
122,135
2,744
654
100,530
226,063
117,000
9,525,209

2

473

1,225,344

(368,618)
(16,350)
(90,497)
750,354
10,275,563

The Bank of N.T. Butterfield & Son Limited
Consolidated Statements of Operations
(In thousands of US dollars, except per share data)

31 December 2016

Year ended
31 December 2015

31 December 2014

Non-interest income
Asset management
Banking
Foreign exchange revenue
Trust
Custody and other administration services
Other non-interest income
Total non-interest income
Interest income

Interest and fees on loans
Investments (none of the investment securities are intrinsically tax-exempt)

Trading
Available-for-sale
Held-to-maturity
Deposits with banks
Total interest income
Interest expense

Deposits
Long-term debt
Securities sold under repurchase agreements

Total interest expense
Net interest income before provision for credit losses

Provision for credit losses

Net interest income after provision for credit losses

Net trading gains (losses)
Net realised gains (losses) on available-for-sale investments
Net gains (losses) on other real estate owned
Impairment of fixed assets
Net gain on sale of equity method investments
Net other gains (losses)
Total other gains (losses)
Total net revenue
Non-interest expense

Salaries and other employee benefits
Technology and communications
Property
Professional and outside services
Indirect taxes
Amortisation of intangible assets
Marketing
Restructuring costs
Other expenses

Total non-interest expense
Net income before income taxes

Income tax expense

Net income

Cash dividends declared on preference shares
Preference shares guarantee fee
Premium paid on repurchase of preference shares
Net income attributable to common shareholders

Earnings per common share
Basic earnings per share
Diluted earnings per share

21,106
39,342
30,606
44,060
8,883
3,476
147,473

188,000

1,725
53,184
22,261
9,759
274,929

11,831
4,500
118
16,449
258,480
(4,399)
254,081
715
1,546
(440)
—
—
(807)
1,014
402,568

139,967
57,441
21,043
18,851
16,352
4,514
4,513
6,266
16,952
285,899
116,669
(727)
115,942
(13,979)
(1,676)
(41,913)
58,374

1.20
1.18

18,910
35,221
31,896
40,264
9,522
4,359
140,172

186,486

5,894
51,077
12,607
6,517
262,581

18,446
4,861
8
23,315
239,266
(5,741)
233,525
(562)
(4,407)
277
(5,083)
—
338
(9,437)
364,260

134,917
57,069
21,539
27,638
13,882
4,424
3,919
2,183
19,674
285,245
79,015
(1,276)
77,739
(14,631)
(1,824)
(28)
61,256

1.25
1.23

17,728
34,280
29,379
38,268
10,166
5,009
134,830

191,986

9,078
48,044
10,635
5,358
265,101

20,903
5,628
83
26,614
238,487
(8,048)
230,439
10,070
8,680
(1,804)
(1,986)
277
451
15,688
380,957

129,761
57,119
24,312
24,022
14,175
4,281
3,802
—
15,495
272,967
107,990
169
108,159
(14,712)
(1,834)
(96)
91,517

1.67
1.65

The accompanying notes are an integral part of these consolidated financial statements.

F- 4

The Bank of N.T. Butterfield & Son Limited
Consolidated Statements of Comprehensive Income
(In thousands of US dollars)

Year ended

31 December 2016

31 December 2015

31 December 2014

Net income

115,942

77,739

108,159

Other comprehensive income (loss), net of taxes

Net change in unrealised gains and losses on translation of net investment in foreign operations

Accretion of net unrealised (gains) losses on held-to-maturity investments transferred from available-

for-sale investments

Net change in unrealised gains and losses on available-for-sale investments

Employee benefit plans adjustments

Other comprehensive income (loss), net of taxes

(6,507)

(71)

(21,181)

(26,424)

(54,183)

(3,139)

365

(11,793)

1,590

(12,977)

(2,874)

—

40,085

(47,143)

(9,932)

Total comprehensive income

61,759

64,762

98,227

The accompanying notes are an integral part of these consolidated financial statements.

F- 5

The Bank of N.T. Butterfield & Son Limited
Consolidated Statements of Changes in Shareholders' Equity 

31 December 2016

31 December 2015

31 December 2014

Number of shares

US dollars Number of shares

US dollars Number of shares

In thousands of

In thousands of

In thousands of
US dollars

Year ended

Common share capital issued and outstanding

Balance at beginning of year

Conversion of contingent value preference shares

Retirement of shares

Issuance of common shares

Balance at end of year

Preference shares

Balance at beginning of year

Repurchase and cancellation of preference shares

Redemption of preference shares

Balance at end of year

Contingent value convertible preference shares

Balance at beginning of year

Conversion to common shares

Balance at end of year

Additional paid-in capital

Balance at beginning of year

Share-based compensation

Share-based settlements

Reduction of carrying value on repurchase of preference

shares

Premium paid on repurchase of preference shares

Redemption of preference shares

Retirement of common shares

Repurchase of warrant

Cost of issuance of common shares

Issuance of common shares, net of underwriting discounts

and commissions

Balance at end of year

Accumulated deficit

Balance at beginning of year

Net income for year

Common share cash dividends declared and paid, $0.40
per share (2015: $0.50 per share; 2014: $0.50 per
share)

Cash dividends declared on preference shares, $80.00 per
share (2015: $80.00 per share; 2014: $80.00 per share)

Preference shares guarantee fee

Balance at end of year

Treasury common shares

Balance at beginning of year

Purchase of treasury common shares

Share-based settlements

Fractional share payout

Balance at end of year

Accumulated other comprehensive loss

Balance at beginning of year

Other comprehensive income (loss), net of taxes

Balance at end of year

Total shareholders' equity

47,293,253

—

(2,393)

5,994,012

53,284,872

182,863

—

(182,863)

—

—

—

—

924,031

97,053

(1,019,016)

(2)

2,066

55,002,314

690,939

(8,400,000)

—

47,293,253

183,046

(183)

—

182,863

690,939

(690,939)

—

1,277,060

250,370

(603,399)

—

924,031

473

—

—

60

533

2

—

(2)

—

—

—

—

1,225,344

14,072

(10,626)

—

(41,913)

(170,206)

(45)

(100)

(5,458)

131,540

1,142,608

(368,618)

115,942

(19,346)

(13,979)

(1,676)

(287,677)

(16,350)

(1,588)

17,896

—

(42)

(90,497)

(54,183)

(144,680)

710,742

54,980,346

21,968

—

—

55,002,314

183,606

(560)

—

183,046

712,907

(21,968)

690,939

550

7

(84)

—

473

2

—

—

2

7

(7)

—

1,353,477

7,703

(9,749)

(183)

(28)

—

(125,876)

—

—

—

550

—

—

—

550

2

—

—

2

7

—

7

1,349,767

8,869

(4,503)

(560)

(96)

—

—

—

—

—

1,225,344

1,353,477

(405,056)

77,739

(24,846)

(14,631)

(1,824)

(368,618)

(22,086)

(4,862)

10,598

—

(469,229)

108,159

(27,440)

(14,712)

(1,834)

(405,056)

(10,948)

(17,018)

5,880

—

831,042

856,734

(410,716)

—

(16,350)

1,277,060

(22,086)

(77,520)

(12,977)

(90,497)

750,354

(67,588)

(9,932)

(77,520)

849,374

The accompanying notes are an integral part of these consolidated financial statements.

F- 6

The Bank of N.T. Butterfield & Son Limited
Consolidated Statements of Cash Flows
(In thousands of US dollars)

Cash flows from operating activities

Net income

Adjustments to reconcile net income to operating cash flows

Depreciation and amortisation

Provision for credit losses

Share-based payments and settlements

Impairment of fixed assets

Net realised (gains) losses on available-for-sale investments

Equity pick up on private equity partnership investment

(Gain) loss on sale of premises and equipment

Net (gains) losses on other real estate owned

Net (gain) on sales of equity method investments

(Increase) in carrying value of equity method investments

Fair value adjustments of a contingent payment

Changes in operating assets and liabilities

(Increase) decrease in accrued interest receivable

(Increase) in other assets

Increase (decrease) in accrued interest payable

Increase (decrease) in employee benefit plans and other liabilities

Cash provided by operating activities

Cash flows from investing activities

(Increase) in securities purchased under agreement to resell

Net (increase) in short-term investments

Net change in trading investments

Available-for-sale investments: proceeds from sale

Available-for-sale investments: proceeds from maturities and pay downs

Available-for-sale investments: purchases

Held-to-maturity investments: proceeds from maturities and pay downs

Held-to-maturity investments: purchases

Net (increase) decrease in loans

Additions to premises, equipment and computer software

Proceeds from sale of other real estate owned

Dividends received on equity method investments

Net amounts received for assuming deposits acquired from another bank

Cash disbursed for business acquisitions

Cash used in investing activities

Year ended

31 December 2016

31 December 2015

31 December 2014

115,942

77,739

108,159

52,261

4,399

14,423

—

(1,546)

(42)

(37)

440

—

(1,137)

895

(6,054)

(6,652)

(284)

5,587

178,195

(148,813)

(127,708)

314,986

60,548

576,892

50,069

5,741

7,913

5,083

4,407

(224)

28

(277)

—

(980)

(143)

1,417

(10,259)

(1,907)

16,932

155,539

—

(28,358)

96,086

238,756

435,827

(1,884,554)

(1,018,759)

73,725

(360,959)

321,722

(9,804)

5,528

441

—

(21,778)

(1,199,774)

26,965

(50,283)

(36,876)

(1,477)

11,238

1,032

—

—

(325,849)

45,116

8,048

9,049

1,986

(8,680)

(458)

—

1,804

(277)

(834)

1,070

594

(3,955)

1,040

(18,885)

143,777

—

(343,773)

134,905

130,453

198,311

(800,865)

12,426

(18,073)

145,023

(6,128)

12,389

806

310,578

(34,757)

(258,705)

F- 7

The Bank of N.T. Butterfield & Son Limited
Consolidated Statements of Cash Flows
(In thousands of US dollars)

Cash flows from financing activities

Net increase in demand and term deposit liabilities

Net (decrease) in securities sold under agreement to repurchase

Proceeds from issuance of common shares, net of underwriting discounts and commissions

Cost of issuance of common shares

Proceeds from loans sold under agreement to repurchase

Cost of repurchase of loans under agreement to repurchase

Repayment of long-term debt

Common shares repurchased

Preference shares repurchased

Warrant repurchased

Proceeds from stock option exercises

Cash dividends paid on common and contingent value convertible preference shares

Cash dividends paid on preference shares

Preference shares guarantee fee paid

Cash provided by financing activities

Net effect of exchange rates on cash due from banks

Net increase (decrease) in cash due from banks

Cash due from banks at beginning of year

Cash due from banks at end of year

Supplemental disclosure of cash flow information

Cash interest paid

Cash income tax paid

Non-cash items

Transfer to other real estate owned

Transfer of available-for-sale investments to held-to-maturity investments

Year ended

31 December 2016

31 December 2015

31 December 2014

1,056,029

—

131,600

(5,458)

5,152

(5,152)

—

(1,633)

(212,121)

(100)

6,919

(19,346)

(14,629)

(1,676)

939,585

(105,245)

(187,239)

2,288,890

2,101,651

16,165

391

8,961

74,731

598,578

—

—

—

—

—

—

(130,822)

(211)

—

640

(24,846)

(14,631)

(1,824)

426,884

(30,995)

225,579

2,063,311

2,288,890

21,408

596

3,400

340,969

637,705

(25,535)

—

—

—

—

(90,000)

(17,018)

(656)

—

1,198

(27,440)

(14,673)

(1,834)

461,747

(13,980)

332,839

1,730,472

2,063,311

27,654

985

6,086

—

The accompanying notes are an integral part of these consolidated financial statements.

F- 8

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements
(In thousands of US dollars, unless otherwise stated)

Note 1: Nature of business

The Bank of N.T. Butterfield & Son Limited (“Butterfield”, the “Bank” or the “Company”) is incorporated under the laws of Bermuda and has a banking licence under the Bank and 
Deposit Companies Act, 1999 (“the Act”). Butterfield is regulated by the Bermuda Monetary Authority (“BMA”), which operates in accordance with Basel principles.

Butterfield is a full service community bank in Bermuda and Cayman and a provider of specialised wealth management services in all its jurisdictions. Services offered include 
retail, private and corporate banking, treasury, custody, asset management and personal and institutional trust services. The Bank provides such services from six jurisdictions: 
Bermuda, Cayman, Guernsey, Switzerland, The Bahamas and the United Kingdom. The Bank holds all applicable licences required in the jurisdictions in which it operates.

On 16 September 2016, the Bank's common shares began to trade on the New York Stock Exchange under the symbol "NTB". On 21 September 2016, the Bank completed its 
offering of 5,957,447 common shares, at $23.50 per share. The proceeds, net of the underwriting discounts and commissions, were $131.6 million.

Note 2: Significant accounting policies

A. Basis of Presentation and Use of Estimates and Assumptions
The accounting and financial reporting policies of the Bank and its subsidiaries conform to generally accepted accounting principles in the United States of America (“GAAP”). 
The preparation of consolidated financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the reported amounts of 
assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenues and expenses 
during the year, and actual results could differ from those estimates.

Critical accounting estimates are those that require management to make subjective or complex judgments about the effect of matters that are inherently uncertain and may 
change in subsequent periods. Changes that may be required in the underlying assumptions or estimates in these areas could have a material impact on the future financial 
condition and results of operations. Management believes that the most critical accounting policies upon which the financial condition depends, and which involve the most 
complex or subjective decisions or assessments, are as follows:

• Allowance for credit losses

• Fair value and impairment of financial instruments

• Impairment of long-lived assets

• Impairment of goodwill

• Employee benefit plans

• Share-based payments

Beginning on 1 January 2016, the Bank's financial statements for periods presented are reported in United States ("US") dollars (previously in Bermuda dollars) to increase 
comparability of the Bank's financial position and results with market peers.  Assets, liabilities, revenues and expenses denominated in Bermuda dollars are translated to US 
dollars at par and consequently, no amounts presented in the financial statements have changed as a result of this change in reporting currency.

B. Basis of Consolidation
The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries (collectively the “Bank”), and those variable interest entities 
(“VIEs”) where the Company is the primary beneficiary. Intercompany accounts and transactions have been eliminated. The Bank consolidates subsidiaries where it holds, 
directly or indirectly, more than 50% of the voting rights or where it exercises control. The Bank is deemed to have a controlling financial interest and is the primary beneficiary of 
a VIE if it has both the power to direct the activities of the VIE that most significantly impact the VIE economic performance and an obligation to absorb losses or the right to 
receive benefits that could potentially be significant to the VIE.  The determination of whether the Bank meets the criteria to be considered the primary beneficiary of a VIE 
requires a periodic evaluation of all transactions (such as investments, loans and fee arrangements) with the entity. During the periods under review, the Bank had no interests in 
VIEs where the Bank was considered the primary beneficiary.

Entities where the Bank holds 20% to 50% of the voting rights and/or has the ability to exercise significant influence, other than investments in designated VIEs, are accounted 
for under the equity method, and the pro rata share of their income (loss) is included in other non-interest income.

C. Foreign Currency Translation
Assets, liabilities, revenues and expenses denominated in Bermuda dollars are translated to United States ("US") dollars at par. Assets and liabilities of the parent company 
arising from other foreign currency transactions are translated into US dollars at the rates of exchange prevailing at the balance sheet date. The resulting gains or losses are 
included in foreign exchange revenue in the consolidated statements of operations.

The assets and liabilities of foreign currency-based subsidiaries are translated at the rate of exchange prevailing on the balance sheet date, while associated revenues and 
expenses are translated to US dollars at the average rates of exchange prevailing throughout the year. Unrealised translation gains or losses on investments in foreign currency- 
based subsidiaries are recorded as a separate component of Shareholders' equity within accumulated other comprehensive loss (“AOCL”). Gains and losses on foreign 
currency-based subsidiaries are recorded in the consolidated statements of operations when the Bank ceases to have a controlling financial interest in a foreign currency-based 
subsidiary.

D. Assets Held in Trust or Custody
Securities and properties (other than cash and deposits held with the Bank and its subsidiaries) held in trust, custody, agency or fiduciary capacity for customers are not included 
in the consolidated balance sheets because the Bank is not the beneficiary of these assets.

E. Cash Due from Banks
Cash due from banks include cash on hand, cash items in the process of collection, amounts due from correspondent banks and highly liquid investments that are readily 
convertible to known amounts of cash and which are subject to an insignificant risk of change in fair value. Such investments are those with less than three months’ maturity 
from the date of acquisition and include unrestricted term deposits, certificates of deposit and treasury bills.

F- 9

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

F. Securities Purchased Under Agreement to Resell
Securities purchased under agreement to resell are treated as collateralised lending transactions. The obligation to resell is recorded at the value of the cash paid on purchase 
adjusted for the amortisation of the difference between the purchase price and the agreed resell price. The amortisation of this amount is recorded as interest income.

G. Short-Term Investments
Short-term investments have maturities of less than one year from the date of acquisition, are only subject to an insignificant risk of change in fair value and comprise 1) 
restricted term and demand deposits and 2) unrestricted term deposits, certificate of deposits and treasury bills with a maturity greater than three months from the date of 
acquisition.

H. Investments
Investments securities are classified as trading, available-for-sale (“AFS”) or held-to-maturity (“HTM”).

Investments are classified as trading when management has the intent to sell these investments either for profit or to invest the cash received by taking customer deposits in 
foreign currencies. Debt and equity securities classified as trading investments are carried at fair value in the consolidated balance sheets, with unrealised gains and losses 
included in the consolidated statements of operations as net realised / unrealised gains (losses) on trading investments.  Investments are classified primarily as AFS when used 
to manage the Bank’s exposure to interest rate and liquidity movements, as well as to make strategic longer-term investments. AFS investments are carried at fair value in the 
consolidated balance sheets with unrealised gains and losses reported as net increase or decrease to AOCL.  Investments that the Bank has the positive intent and ability to 
hold to maturity are classified as HTM and are carried at amortised cost in the consolidated balance sheets. Unrecognised gains and losses on HTM securities are disclosed in 
the notes to the consolidated financial statements. 

The specific identification method is used to determine realised gains and losses on trading, AFS and HTM investments, which are included in net realised gains and losses on 
AFS and HTM investments, respectively, in the consolidated statements of operations.

Dividend and interest income, including amortisation of premiums and discounts, on securities for which cash flows are not considered uncertain are included in interest income 
in the consolidated statements of operations. For securities with uncertain cash flows, the investments are accounted for under the cost recovery method, whereby all principal 
and coupon payments received are applied as a reduction of the amortised cost and carrying amount. Accrual of income is suspended in respect of debt securities that are in 
default, or from which it is unlikely that future interest payments will be received as scheduled.

Contained within other assets are investments in private equity for which the Bank does not have sufficient rights or ownership interests to follow the equity method of 
accounting. Unquoted equity investments which are held directly by the Bank and which do not have readily determinable fair values are recorded at cost and reviewed for 
impairment if indicators of impairment exist.

Equity method investments which include investments whereby the Bank has the ability to influence, but not control, the financial or operating policies of such entities, are 
accounted for using the equity method of accounting.

Recognition of other-than-temporary impairments
For debt securities, management considers a decline in fair value to be other-than-temporary when it does not expect to recover the entire amortised cost basis of the security. 
Investments in debt securities in unrealised loss positions are analysed as part of management’s ongoing assessment of other-than-temporary impairment (“OTTI”). When 
management intends to sell such securities or it is more likely than not that the Bank will be required to sell the securities before recovering the amortised cost, it recognises an 
impairment loss equal to the full difference between the amortised cost basis and the fair value of those securities. When management does not intend to sell or it is not more 
likely than not that the Bank will be required to sell such securities before recovering the amortised cost, management determines whether any credit losses exist to identify any 
OTTI.

Under certain circumstances, management will perform a qualitative determination and consider a variety of factors, including the length of time and extent to which the fair 
value has been less than cost; adverse conditions specifically related to the industry, geographic area or financial condition of the issuer or underlying collateral of a security; 
payment structure of the security; changes to the rating of the security by a rating agency; the volatility of the fair value changes; and changes in fair value of the security after 
the balance sheet date. Alternatively, management estimates cash flows over the remaining lives of the underlying security to assess whether credit losses exist.

In situations where there is a credit loss, only the amount of impairment relating to credit losses on AFS and HTM investments is recognised in net income.  For AFS 
investments, the decrease in fair value relating to factors other than credit losses are recognised in AOCL. Cash flow estimates take into account expectations of relevant market 
and economic data as of the end of the reporting period, including, for example, underlying loan-level data, and structural features of securitisation, such as subordination, 
excess spread, over collateralisation or other forms of credit enhancement. The degree of judgment involved in determining the recoverable value of an investment security is 
dependent upon the availability of observable market prices or observable market parameters. When observable market prices and parameters do not exist, judgment is 
necessary to estimate recoverable value which gives rise to added uncertainty in the assessment. The assessment takes into consideration factors such as interest rate 
changes, movements in credit spreads, default rate assumptions, prepayment assumptions, type and quality of collateral, and market sentiment.

Management's fair valuations may include inputs and assumptions that are less observable or require greater estimation, thereby resulting in values which may be greater or 
lower than the actual value at which the investments may be ultimately sold or the ultimate cash flows that may be recovered. If the assumptions on which management based 
its fair valuations change, the Bank may experience additional OTTI or realised losses or gains, and the period-to-period changes in value could vary significantly.

I. Loans
Loans are reported as the principal amount outstanding, net of allowance for credit losses, unearned income, fair value adjustments arising from hedge accounting and net 
deferred loan fees. Interest income is recognised over the term of the loan using the effective interest method, or on a basis approximating a level rate of return over the term of 
the loan, except for loans classified as non-accrual. Prepayments are treated as a reduction of principal outstanding which is recognized upon receipt of payment. Prepayment 
penalties, if applicable under the terms of the specific loan agreement, are recognized also upon receipt of payment. 

Acquired loans
Acquired loans are recorded at fair value at the date of acquisition. No allowance for credit losses is recorded on the acquisition date as the fair value of the acquired assets 
incorporates assumptions regarding credit risk.  Acquired loans with evidence of credit quality deterioration for which it is probable that the Bank will not receive all contractually 
required payments receivable are accounted for as purchased credit-impaired loans. Generally, acquired loans that meet the Bank's definition for non-accrual status are 
considered to be credit-impaired. 

F- 10

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The excess of the cash flows expected to be collected on purchased credit-impaired loans, measured as of the acquisition date, over the estimated fair value is referred to as the 
accretable yield and is recognized in interest income over the remaining life of the loan using an effective yield methodology. The difference between contractually required 
payments as of the acquisition date and the cash flows expected to be collected is referred to as the non-accretable difference which is included as a reduction of the carrying 
amount of the purchased credit-impaired loans. 

The Bank evaluates at each balance sheet date the estimated cash flows and corresponding carrying value of purchased credit-impaired loans in the same manner as for the 
measurement of impaired loans, as is described below. The Bank evaluates at each balance sheet date whether the carrying value of its purchased credit-impaired loans has 
decreased and if so, recognises an allowance for credit losses in its consolidated statements of operations. For any increases in cash flows expected to be collected, the Bank 
adjusts any prior recorded allowance for purchased credit-impaired loans first, and then the amount of accretable yield recognized on a prospective basis over the purchased 
credit-impaired loan’s remaining life.  Purchased credit-impaired loans are not considered non-performing and continue to have an accretable yield as long as there is a 
reasonable expectation about the timing and amount of cash flows expected to be collected. 

Impaired loans
A loan is considered to be impaired when, based on current information and events, the Bank determines that it will not be able to collect all amounts due according to the 
original loan contract, including scheduled interest payments. Impaired loans include all non-accruing loans and all loans modified in a troubled debt restructuring (‘‘TDR’’) even if 
full collectability is expected following the restructuring.

When a loan is identified as impaired, the impairment is measured based on the present value of expected future cash flows, discounted at the loan’s effective interest rate, 
except when the sole (remaining) source of repayment for the loan is the operation or liquidation of the collateral. In these cases the current fair value of the collateral, less 
selling costs, is used instead of discounted cash flows.

If the Bank determines that the expected realisable value of the impaired loan is less than the recorded investment in the loan (net of previous charge-offs, deferred loan fees or 
costs and unamortised premium or discount), impairment is recognised through an allowance estimate. If the Bank determines that part of the allowance is uncollectible, that 
amount is charged off.

Non-accrual
Commercial, commercial real estate and consumer loans (excluding credit card consumer loans) are placed on non-accrual status generally if:
 • in the opinion of management, full payment of principal or interest is in doubt; or
 • principal or interest is 90 days past due.

Residential mortgages are placed on non-accrual status immediately if:
• in the opinion of management, full payment of principal or interest is in doubt; or
• when principal or interest is 90 days past due, unless the loan is well secured and any ongoing collection efforts are reasonably expected to result in repayment of all amounts
  due under the contractual terms of the loan.

Interest income on non-accrual loans is recognised only to the extent it is received in cash. Cash received on non-accrual loans where there is no doubt regarding full repayment 
(no impairment recognised in the form of a specific allowance) is first applied as repayment of the past due principal amount of the loan and secondly to past due interest and 
fees.

Where there is doubt regarding the ultimate full repayment of the non-accrual loan (impairment recognised in the form of a specific allowance), all cash received is applied to 
reduce the principal amount of the loan. Interest income on these loans is recognised only after the entire balance receivable is recovered and interest is actually received.

Loans are returned to accrual status when: 
• none of the principal or accrued interest is past due (with certain exceptions as noted below) and the Bank expects repayment of the remaining contractual obligation; or
• when the loan becomes well secured and in the process of collection.

Loans modified in a troubled debt restructuring ("TDR")
A modification of a loan constitutes a TDR when a borrower is experiencing financial difficulty and the modification constitutes a concession from originally agreed terms. If a 
restructuring is considered a TDR, the Bank is required to make certain disclosures in the notes of the consolidated financial statements and individually evaluate the 
restructured loan for impairment. The Bank employs various types of concessions when modifying a loan that it would not otherwise consider which may include extension of 
repayment periods, interest rate reductions, principal or interest forgiveness, forbearance, and other actions intended to minimise economic loss and to avoid foreclosure or 
repossession of collateral.

Commercial and industrial loans modified in a TDR often involve temporary interest-only payments, term extensions, and converting revolving credit lines to term loans. 
Additional collateral, a co-borrower, or a guarantor is often requested. Commercial mortgage and construction loans modified in a TDR often involve extending the maturity date 
at an interest rate lower than the current market rate for new debt with similar risk, or substituting or adding a new borrower or guarantor. Construction loans modified in a TDR 
may also involve extending the interest-only payment period.

Residential mortgage modifications generally involve a short-term forbearance period after which the missed payments are added to the end of the loan term, thereby extending 
the maturity date. Interest continues to accrue on the missed payments and as a result, the effective yield on the mortgage remains unchanged. As the forbearance period 
usually involves an insignificant payment delay they typically do not meet the reporting criteria for a TDR.

Automobile loans modified in a TDR are primarily composed of loans where the Bank has lowered monthly payments by extending the term.

When a loan undergoes a TDR, the determination of the loan's accrual versus non-accrual status following the modification depends on several factors. As with the risk rating 
process, the accrual status decision for such a loan is a separate and distinct process from the loan's TDR analysis and determination. Management considers the following in 
determining the accrual status of restructured loans:

• If the loan was appropriately on accrual status prior to the restructuring, the borrower has demonstrated performance under the previous terms, and the bank's credit 
evaluation shows the borrower's capacity to continue to perform under the restructured terms (both principal and interest payments), it is likely that the appropriate 
conclusion is for the loan to remain on accrual at the time of the restructuring. This evaluation must include consideration of the borrower's sustained historical repayment 
performance for a reasonable period prior to the date on which the loan was restructured. A sustained period of repayment performance generally would be a minimum of 
six months and would involve payments of cash or cash equivalents; or

F- 11

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

• If the loan was on non-accrual status before the restructuring, but the bank's credit evaluation shows the borrower's capacity to meet the restructured terms, the loan 
would likely remain as non-accrual until the borrower has demonstrated a reasonable period of sustained repayment performance. As noted above, this period generally 
would be at least six months (thereby providing reasonable assurance as to the ultimate collection of principal and interest in full under the modified terms). Sustained 
performance before the restructuring may be taken into account.

Loans that have been modified in a TDR are restored to accrual status only when interest and principal payments are brought current for a continuous period of six months 
under the modified terms. However, performance prior to the modification, or significant events that coincide with the modification, are included in assessing whether the 
borrower can meet the new terms and may result in the loan being returned to accrual status at the time of loan modification or after a shorter performance period. If the 
borrower’s ability to meet the revised payment schedule is uncertain, the loan remains on non-accrual status.

A loan that is modified in a TDR prior to becoming impaired will be left on accrual status if full collectability in accordance with the restructured terms is expected. The Bank 
works with its customers in these difficult economic times and may enter into a TDR for loans that are in default, or at risk of defaulting, even if the loan is not impaired.

A loan that had previously been modified in a TDR and is subsequently refinanced under current underwriting standards at a market rate with no concessionary terms is 
accounted for as a new loan and is no longer reported as a TDR.

Delinquencies
The entire balance of an account is contractually delinquent if the minimum payment of principal or interest is not received by the specified due date. Delinquency is reported on 
loans that are more than 30 days past due.

Charge-offs
The Bank recognises charge-offs when it determines that loans are uncollectible, and this generally occurs when all commercially reasonable means of recovering the loan 
balance have been exhausted.

Commercial and consumer loans are either fully or partially charged-off down to the fair value of collateral securing the loans when:

• management judges the loan to be uncollectible;
• repayment is expected to be protracted beyond reasonable time frames;
• the asset has been classified as a loss by either the Bank’s internal loan review process or third party appraisers; or
• the customer has filed bankruptcy and the loss becomes evident owing to a lack of assets or cash flow.

The outstanding balance of commercial and consumer real estate secured loans and residential mortgages that are in excess of the estimated property value, less costs to sell, 
is charged-off once there is reasonable assurance that such excess outstanding balance is not recoverable.

Credit card consumer loans that are contractually 180 days past due and other consumer loans with an outstanding balance under $100,000 that are contractually 180 days past 
due are generally written off and reported as charge-offs.

J. Allowance for Credit Losses
The Bank maintains an allowance for credit losses, which in management’s opinion is adequate to absorb all estimated credit-related losses that are incurred in its lending and 
off-balance sheet credit-related arrangements at the balance sheet date. The allowance for credit losses consists of specific allowances and a general allowance as follows:

Specific allowances
Specific allowances are determined on an exposure-by-exposure basis and reflect the associated estimated credit loss. The specific allowance for credit loss is computed as the 
difference between the recorded investment in the loan and the present value of expected future cash flows from the loan. The effective rate of return on the loan is used for 
discounting the cash flows. However, when foreclosure of a collateral-dependent loan is probable, the Bank measures impairment based on the fair value of the collateral. The 
Bank considers estimated costs to sell, on a discounted basis, in the measurement of impairment if those costs are expected to reduce the cash flows available to repay or 
otherwise satisfy the loan. If the measurement of an impaired loan is less than the recorded investment in the loan, then the Bank recognises impairment by creating an 
allowance with a corresponding charge to provision for credit losses.

For all commercial and commercial real estate TDRs, the Bank conducts further analysis to determine the probable amount of loss and establishes a specific allowance for the 
loan, if appropriate.  The Bank estimates the impairment amount by comparing the loan’s carrying amount to the estimated present value of its future cash flows or the fair value 
of its underlying collateral. For collateral-dependent impaired commercial and commercial real estate loans, the excess of the Company’s recorded investment in the loan over 
the fair value of the collateral, less cost to sell, is charged off to the specific allowance. 

For consumer and residential mortgage TDRs that are not collateral-dependent, allowances are developed using the present value of expected future cash flows, compared to 
the recorded investment in the loans. Expected re-default factors are considered in this analysis. The fair value of collateral is periodically monitored subsequent to the 
modification.

General allowances
The allowance for credit losses attributed to the remaining portfolio is established through various analyses that estimate the incurred loss at the balance sheet date inherent in 
the lending and off-balance sheet credit-related arrangements portfolios. These analyses consider historical default rates, geographic, industry, and other environmental factors. 
Management also considers overall portfolio indicators including trends in internally risk rated exposures, cash-basis loans, historical and forecasted write-offs, and a review of 
industry, geographic and portfolio concentrations, including current developments within those segments. In addition, management considers the current business strategy and 
credit process, including limit setting and compliance, credit approvals, loan underwriting criteria and loan workout procedures.

Each portfolio of smaller balance, homogeneous loans, including consumer instalment, revolving credit, and most other consumer loans, is collectively evaluated for impairment. 
The allowance for credit losses attributed to these loans is established via a process that estimates the probable losses inherent and incurred in the portfolio, based upon 
various analyses. Management considers overall portfolio indicators including historical credit losses; delinquent (defined as loans that are more than 30 days past due), non-
performing, and classified loans; trends in volumes and terms of loans; an evaluation of overall credit quality; the credit process, including lending policies and procedures; and 
economic, geographical, product, and other environmental factors.

F- 12

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

K. Business Combinations, Goodwill and Intangible Assets
All business combinations are accounted for using the acquisition method. Identifiable intangible assets (mostly customer relationships) are recognised separately from goodwill 
and are initially valued at fair value using discounted cash flow calculations and other recognised valuation techniques. Goodwill represents the excess of the fair value of the 
consideration paid for the acquisition of a business over the fair value of the net assets acquired.  Contingent purchase consideration was measured at its fair value and 
recorded on the purchase date. Any subsequent changes in the fair value of a contingent consideration liability will be recorded through the consolidated statements of 
operations.

Goodwill is tested annually for impairment at the reporting unit level, or more frequently if events or circumstances indicate there may be impairment. If the carrying amount of a 
reporting unit, including the allocated goodwill, exceeds its fair value, goodwill impairment is measured as the excess of the carrying amount of the reporting unit's allocated 
goodwill over the implied fair value of the goodwill. Other acquired intangible assets with finite lives are amortised on a straight-line basis over their estimated useful lives, not 
exceeding 15 years. Intangible assets' estimated lives are re-evaluated annually and an impairment test is carried out if certain indicators of impairment exist.

L. Premises, Equipment and Computer Software
Land is carried at cost.  Buildings, equipment and computer software, including leasehold improvements, are carried at cost less accumulated depreciation. The Bank generally 
computes depreciation using the straight-line method over the estimated useful life of an asset, which is 50 years for buildings, and three to 10 years for other equipment. For 
leasehold improvements the Bank uses the straight-line method over the lesser of the remaining term of the leased facility or the estimated economic life of the improvement. 
The Bank capitalises certain costs, including interest cost incurred during the development phase, associated with the acquisition or development of internal use software. Once 
the software is ready for its intended use, these costs are amortised on a straight-line basis over the software's expected useful life, which is between five and 10 years.

Management reviews the recoverability of the carrying amount of premises, equipment and computer software when indicators of impairment exist and an impairment charge is 
recorded when the carrying amount of the reviewed asset is deemed not recoverable by future expected cash flows to be derived from the use and disposition of the asset. If 
there is a disposition out of premises, equipment and computer software, a gain is recorded if the difference of the proceeds on disposition is in excess of the assets carrying 
value. Otherwise, a loss is recorded. If there is an abandonment out of premises, equipment and computer software, the full carrying value of the asset is recognized as a loss.

M. Other Real Estate Owned
Other real estate owned (“OREO”) is comprised of real estate property held for sale and commercial and residential real estate properties acquired in partial or total satisfaction 
of loans acquired through foreclosure proceedings, acceptance of a deed-in-lieu of foreclosure or by taking possession of assets that were used as loan collateral. These 
properties are initially recorded at fair value less estimated costs to sell the property. If the recorded investment in the loan exceeds the property’s fair value at the time of 
acquisition, a charge-off is recorded against the specific allowance. If the carrying value of the real estate exceeds the property’s fair value at the time of reclassification, an 
impairment charge is recorded in the consolidated statements of operations. Subsequent decreases in the property’s fair value below the new cost basis are recorded through 
the use of a valuation allowance.  Subsequent increases in the fair value of a property may be used to reduce the allowance but not below zero. Any operating expenses of the 
property are recognised through charges to non-interest expense. 

N. Derivatives
All derivatives are recognised on the consolidated balance sheets at their fair value. On the date that the Bank enters into a derivative contract, it designates the derivative as 
either: a hedge of the fair value of a recognised asset or liability (a fair value hedge); a hedge of a forecasted transaction or the variability of cash flows that are to be received or 
paid in connection with a recognised asset or liability (a cash flow hedge); a hedge of an exposure to foreign currency risk of a net investment in a foreign operation (a net 
investment hedge); or, an instrument that is held for trading or non-hedging purposes (a trading or non-hedging derivative instrument).

All instruments utilised as a hedging instrument in a fair value hedge or cash flow hedge must have one or more underlying notional amounts, no or a minimal net initial 
investment and a provision for net settlement in the contract to meet the definition of a derivative instrument. Instruments utilised as a hedging instrument in a hedge of a net 
investment in foreign operations may be derivative instruments or non-derivatives. 

The changes in the fair value of a derivative that is designated and qualifies as a fair value hedge, along with changes in the fair value of the hedged asset or liability that are 
attributable to the hedged risk, are recorded in current year earnings. 

The changes in the fair value of a derivative that is designated and qualifies as a cash flow hedge, to the extent that the hedge is effective, are recorded in other comprehensive 
loss ("OCL") and the ineffective portion is recorded in current year earnings. That is, ineffectiveness from a derivative that overcompensates for changes in the hedged cash 
flows is recorded in earnings. However, the ineffectiveness from a derivative that under compensates is not recorded in earnings.

The changes in the fair value of a derivative that is designated and qualifies as a foreign currency hedge is recorded in either current year earnings or OCL, depends on whether 
the hedging relationship satisfies the criteria for a fair value or cash flow hedge. If, however, a derivative is used as a hedge of a net investment in a foreign operation, the 
changes in the derivative’s fair value, to the extent that the derivative is effective as a hedge, are recorded in the cumulative translation adjustment ("CTA") account within OCL. 

Changes in the fair value of trading and non-hedging derivative instruments are reported in current year earnings.

The Bank formally documents all relationships between hedging instruments and hedged items, as well as its risk management objectives and strategies for undertaking various 
hedge transactions. This process includes linking all derivatives that are designated as fair value, cash flow, or foreign currency hedges to specific assets and liabilities on the 
consolidated balance sheets or specific firm commitments or forecasted transactions.

The Bank also formally assesses whether the derivatives that are used in hedging transactions have been highly effective in offsetting changes in the fair value or cash flows of 
hedged items and whether those derivatives may be expected to remain highly effective in future periods. 

For those hedge relationships that are terminated, hedge designations that are elected to be removed, forecasted transactions that are no longer expected to occur, or the 
hedge relationship ceases to be highly effective, the hedge accounting treatment described in the paragraphs above is no longer applied and the end-user derivative is 
terminated or transferred to the trading designation. For fair value hedges, any changes to the carrying value of the hedged item prior to the discontinuance remain as part of the 
basis of the asset or liability. When a cash flow hedge is discontinued, the net derivative gain (loss) remains in AOCL unless it is probable that the forecasted transaction will not 
occur in the originally specified time period.

F- 13

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

O. Securities Sold Under Agreements to Repurchase
Securities sold under agreements to repurchase (securities financing agreements) are treated as collateralised financing transactions. The obligation to repurchase is recorded 
at the value of the cash received on sale adjusted for the amortisation of the difference between the sale price and the agreed repurchase price. The amortisation of this amount 
is recorded as an interest expense.

P. Collateral
The Bank pledges assets as collateral as required for various transactions involving security repurchase agreements, deposit products and derivative financial instruments. 
Assets that have been pledged as collateral, including those that can be sold or repledged by the secured party, continue to be reported on the Bank’s consolidated balance 
sheets under the same line items as non-pledged assets of the same type.

Q. Employee Benefit Plans
The Bank maintains trusteed pension plans for substantially all employees as either non-contributory defined benefit plans or defined contribution plans. Benefits under the 
defined benefit plans are based primarily on the employee's years of credited service and average annual salary during the final years of employment as defined in the plans. 
The Bank also provides post-retirement medical benefits for certain qualifying active and retired Bermuda-based employees.

Expense for the defined benefit pension plans and the post-retirement medical benefits plan is composed of (a) the actuarially determined benefits for the current year's service, 
(b) imputed interest on the actuarially determined liability of the plan, (c) in the case of the defined benefit pension plans, the expected investment return on the fair value of plan 
assets and (d) amortisation of certain items over the expected average remaining service life of employees in the case of the active defined benefit pension plans, estimated 
average remaining life expectancy of the inactive participants in the case of the inactive defined benefit pension plans and the expected average remaining service life to full 
eligibility age of employees covered by the plan in the case of the post-retirement medical benefits plan. The items amortised are amounts arising as a result of experience gains 
and losses, changes in assumptions, plan amendments and the change in the net pension asset or post-retirement medical benefits liability arising on adoption of revised 
accounting standards.

For each of the defined benefit pension plans and for the post-retirement medical benefits plan, the asset and liability recognised for accounting purposes are reported in other 
assets and employee benefit plans respectively. The actuarial gains and losses, transition obligation and prior service costs of the defined pension plans and post-retirement 
medical benefits plan are recognised in OCL net of tax and amortised to net income over the average service period for the active defined benefit pension plans and post-
retirement medical benefits plan and average remaining life expectancy for the inactive defined benefit pension plans.

For the defined contribution pension plans, the Bank and participating employees provide an annual contribution based on each participating employee's pensionable earnings. 
Amounts paid are expensed in the period.

R. Share-Based Compensation
The Bank engages in equity settled share-based payment transactions in respect of services received from eligible employees. The fair value of the services received is 
measured by reference to the fair value of the shares or share options granted on the date of the grant. The cost of the employee services received in respect of the shares or 
share options granted is recognised in the consolidated statements of operations over the shorter of the vesting or service period.

The fair value of the options granted is determined using option pricing models, which take into account the exercise price of the option, the current share price, the risk-free 
interest rate, expected dividend rate, the expected volatility of the share price over the life of the option and other relevant factors. Time vesting conditions are taken into account 
by adjusting the number of shares or share options included in the measurement of the cost of employee services so that ultimately, the amount recognised in the consolidated 
statements of operations reflects the number of vested shares or share options. The Bank recognises compensation cost for awards with performance conditions if and when the 
Bank concludes that it is probable that the performance condition will be achieved, net of an estimate of pre-vesting forfeitures (e.g., due to termination of employment prior to 
vesting).

S. Revenue Recognition
Trust, custody and other administration services fees include fees for private and institutional trust, executorship, and custody services. Asset management fees include fees for 
investment management, investment advice and brokerage services. Fees are recognised as revenue over the period of the relationship or when the Bank has rendered all 
services to the clients and is entitled to collect the fee from the client, as long as there are no contingencies associated with the fees.

Banking services fees primarily include fees for letters of credit and other financial guarantees, compensating balances, overdraft facilities and other financial services-related 
products as well as credit card fees. Letters of credit and other financial guarantees fees are recognised as revenue over the period in which the related guarantee is 
outstanding. Credit card fees are comprised of merchant discounts, late fees and membership fees, net of interchange and rewards costs. Credit card fees are recognised in the 
period in which the service is provided. All other fees are recognised as revenue in the period in which the service is provided.

Foreign exchange revenue includes fees earned on currency exchange transactions which are recognised when such transactions occur, as well as gains and losses recognised 
when translating financial instruments held or due in currencies other than the local functional currency at the rates of exchange prevailing at the balance sheet date.

Loan interest income includes the amortisation of deferred non-refundable loan origination and commitment fees. These fees are recognised as an adjustment of yield over the 
life of the related loan. Loan origination and commitment fees are offset by their related direct costs and only the net amounts are deferred and amortised into interest income.

Dividend and interest income, including amortisation of premiums and discounts, on securities for which cash flows are not considered uncertain are included in interest income 
in the consolidated statements of operations. Loans placed on non-accrual status and investments with uncertain cash flows are accounted for under the cost recovery method, 
whereby all principal, dividends, interest and coupon payments received are applied as a reduction of the amortised cost and carrying amount.

T. Fair Values
Fair value is defined as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the 
asset or liability in an orderly transaction between market participants on the measurement date. The Bank determines the fair values of assets and liabilities based on the fair 
value hierarchy which requires an entity to maximise the use of observable inputs and minimise the use of unobservable inputs when measuring fair value. The relevant 
accounting standard describes three levels of inputs that may be used to measure fair value. Investments classified as trading and AFS, and derivative assets and liabilities are 
recognised in the consolidated balance sheets at fair value.

F- 14

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Level 1, 2 and 3 valuation inputs
Management classifies items that are recognised at fair value on a recurring basis based on the level of inputs used in their respective fair value determination as described 
below.

Fair value inputs are considered Level 1 when based on unadjusted quoted prices in active markets for identical assets.

Fair value inputs are considered Level 2 when based on inputs other than quoted prices that are observable for the asset or liability either directly or indirectly, including inputs in 
markets that are not considered to be active.

Fair value inputs are considered Level 3 when based on internally developed models using significant unobservable assumptions involving management's estimations or non-
binding bid quotes from brokers.

The following methods and assumptions were used in the determination of the fair value of financial instruments:

Cash due from banks
The carrying amount of cash and demand deposits with banks, being short-term in nature, is deemed to approximate fair value.

Cash equivalents include unrestricted term deposits, certificates of deposits and Treasury bills with a maturity of less than three months from the date of acquisition and the 
carrying value at cost is considered to approximate fair value because they are short term in nature, bear interest rates that approximate market rates, and generally have 
negligible credit risk.

Short-term investments
Short-term investments comprise restricted term and demand deposits and unrestricted term deposits, certificates of deposit and treasury bills with less than one year but 
greater than three months' maturity from the date of acquisition. The carrying value at cost is considered to approximate fair value because they are short term in nature, bear 
interest rates that approximate market rates, and generally have negligible credit risk.

Trading investments and defined benefit pension plan equity securities and mutual funds
Trading investments include equities, mutual funds and debt securities issued by both US and non-US governments.  The fair value of listed equity securities is based upon 
quoted market values. Investments in actively traded mutual funds are based on their published net asset values. See “AFS and HTM investments and defined benefit pension 
plan fixed income securities” below for valuation techniques and inputs of fixed income securities.

AFS and HTM investments and defined benefit pension plan fixed income securities
The fair values for AFS investments are generally sourced from third parties. The fair value of fixed income securities is based upon quoted market values where available, 
“evaluated bid” prices provided by third party pricing services (“pricing services”) where quoted market values are not available, or by reference to broker or underwriter bid 
indications where pricing services do not provide coverage for a particular security. To the extent the Bank believes current trading conditions represent distressed transactions, 
the Bank may elect to utilise internally generated models. The pricing services typically use market approaches for valuations using primarily Level 2 inputs (in the vast majority 
of valuations), or some form of discounted cash flow analysis. 

Pricing services indicate that they will only produce an estimate of fair value if there is objectively verifiable information available to produce a valuation. Standard inputs to the 
valuations provided by the pricing services listed in approximate order of priority for use when available include: reported trades, benchmark yields, broker/dealer quotes, issuer 
spreads, two-sided markets, benchmark securities, bids, offers, and reference data. The pricing services may prioritise inputs differently on any given day for any security, and 
not all inputs listed are available for use in the evaluation process on any given day for each security evaluation.  However, the pricing services also monitor market indicators 
and industry and economic events. When these inputs are not available, pricing services identify “buckets” of similar securities (allocated by asset class types, sectors, sub-
sectors, contractual cash flows/structure, and credit rating characteristics) and apply some form of matrix or other modelled pricing to determine an appropriate security value 
which represents their best estimate as to what a buyer in the marketplace would pay for a security in a current sale. 

It is common industry practice to utilise pricing services as a source for determining the fair values of investments where the pricing services are able to obtain sufficient market 
corroborating information to allow them to produce a valuation at a reporting date. In addition, in the majority of cases, although a value may be obtained from a particular pricing 
service for a security or class of similar securities, these values are corroborated against values provided by other pricing services.  While the Bank receives values for the 
majority of the investment securities it holds from pricing services, it is ultimately management’s responsibility to determine whether the values received and recorded in the 
financial statements are representative of appropriate fair value measurements.

Broker/dealer quotations are used to value investments with fixed maturities where prices are unavailable from pricing services due to factors specific to the security such as 
limited liquidity, lack of current transactions, or trades only taking place in privately negotiated transactions. These are considered Level 3 valuations, as significant inputs utilised 
by brokers may be difficult to corroborate with observable market data, or sufficient information regarding the specific inputs utilised by the broker was not available to support a 
Level 2 classification.

For disclosure purposes, investments held-to-maturity are fair valued using the same methods described above.

Loans
The majority of loans are variable rate and re-price in response to changes in market rates and hence management estimates that the fair value of loans is not significantly 
different than their carrying amount. For significant fixed-rate loan exposures, fair value is estimated by discounting the future cash flows, using the current rates at which similar 
loans would be made to borrowers with similar credit ratings and for the same remaining maturities, of such loans. Management includes the effects of specific provisions raised 
against individual loans, which factors in a loan's credit quality, as well as accrued interest in determining the fair value of loans. 

Accrued interest
The carrying amounts of accrued interest receivable and payable are assumed to approximate their fair values given their short-term nature.

OREO  
OREO assets are carried at the lower of cost or fair value less estimated costs to sell. The determination of fair value, which aims at estimating the realisable value of the 
properties, is based either on third party appraisals, when available, or on internal valuation models. Appraisals of OREO properties are updated on an annual basis.

F- 15

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Deposits
The fair value of fixed-rate deposits has been estimated by discounting the contractual cash flows, using market interest rates offered at the balance sheet date for deposits of 
similar terms. The carrying amount of deposits with no stated maturity date is deemed to equate to the fair value.

Long-term debt
The fair value of the long-term debt has been estimated by discounting the contractual cash flows, using current market interest rates.

Derivatives
Derivative contracts can be exchange traded or over-the-counter (“OTC”) derivative contracts and may include forward, swap and option contracts relating to interest rates or 
foreign currencies. Exchange-traded derivatives typically fall within Level 1 of the fair value hierarchy depending on whether they are deemed to be actively traded or not. OTC 
derivatives are valued using market transactions and other market evidence whenever possible, including market-based inputs to models, model calibration to market clearing 
transactions, broker or dealer quotations or alternative pricing sources where an understanding of the inputs utilised in arriving at the valuations is obtained.

Where models are used, the selection of a particular model to value an OTC derivative depends upon the contractual terms and specific risks inherent in the instrument as well 
as the availability of pricing information in the market. The Bank generally uses similar models to value similar instruments. Valuation models require a variety of inputs, including 
contractual terms, market prices, yield curves, credit curves, measures of volatility, prepayment rates and correlations of such inputs. For OTC derivatives that trade in liquid 
markets, such as generic forwards, interest rate swaps and options, model inputs can generally be verified and model selection does not involve significant management 
judgment.

Goodwill
The fair value of reporting units for which goodwill is recognised is determined when an impairment assessment is performed by discounting estimated future cash flows using 
discount rates reflecting valuation-date market conditions and risks specific to the reporting unit.

U. Impairment or Disposal of Long-Lived Assets
Impairment losses are recognised when the carrying amount of a long-lived asset exceeds the sum of the undiscounted cash flows expected from its use and disposal. The 
impairment recognised is measured as the amount by which the carrying amount of the asset exceeds its fair value. Long-lived assets that are to be disposed of other than by 
sale are classified and accounted for as held for use until the date of disposal or abandonment. Assets that meet certain criteria are classified as held for sale and are measured 
at the lower of their carrying amounts or fair value less estimated costs to sell.

V. Credit-Related Arrangements
In the normal course of business, the Bank enters into various commitments to meet the credit requirements of its customers. Such commitments, which are not included in the 
consolidated balance sheet, include:

• commitments to extend credit, which represent undertakings to make credit available in the form of loans or other financing for specific amounts and maturities, subject to 
certain conditions;
• standby letters of credit, which represent irrevocable obligations to make payments to third parties in the event that the customer is unable to meet its financial obligations; and,
• documentary and commercial letters of credit, related primarily to the import of goods by customers, which represent agreements to honour drafts presented by third parties
  upon completion of specific activities.

These credit arrangements are subject to the Bank's normal credit standards and collateral is obtained where appropriate. The contractual amounts for these commitments set 
out in the table in Note 12 represent the maximum payments the Bank would have to make should the contracts be fully drawn, the counterparty default, and any collateral held 
prove to be of no value. As many of these arrangements will expire or terminate without being drawn upon or are fully collateralised, the contractual amounts do not necessarily 
represent future cash requirements. The Bank does not carry any liability for these obligations.

W. Income Taxes
The Bank uses the asset and liability method of accounting for income taxes. Under this method, deferred income taxes reflect the net tax effect of temporary differences 
between the consolidated financial statements' carrying amounts of assets and liabilities and their respective tax bases. Accordingly, a deferred income tax asset or liability is 
determined for each temporary difference based on the enacted tax rates to be in effect on the expected reversal date of the temporary difference. The effect of a change in tax 
rates on deferred tax assets and liabilities is recognised in income in the period that includes the enactment date.

The Bank records net deferred tax assets to the extent the Bank believes these assets will more likely than not be realised. Net deferred income tax assets or liabilities 
accumulated as a result of temporary differences are included in other assets or other liabilities, respectively. A valuation allowance is established to reduce deferred income tax 
assets to the amount more likely than not to be realised. In making such a determination, the Bank considers all available positive and negative evidence, including future 
reversals of existing taxable temporary differences, projected future taxable income, tax-planning strategies, and results of recent operations.  In the event the Bank were to 
determine that it would be able to realise the deferred income tax assets in the future in excess of their net recorded amount, the Bank would make an adjustment to the 
deferred tax asset valuation allowance, which would reduce the provision for income taxes.

The Bank records uncertain tax positions on the basis of a two-step process whereby (1) the Bank determines whether it is more likely than not that the tax positions will be 
sustained based on the technical merits of the position and (2) where those tax positions that meet the more-likely-than-not recognition threshold, the Bank recognises the 
largest amount of tax benefit that is greater than 50 percent likely to be realised upon ultimate settlement with the related tax authority.

Income taxes on the consolidated statements of operations include the current and deferred portions of the income taxes. The Bank recognises accrued interest and penalties 
related to income taxes in operating expenses. Income taxes applicable to items charged or credited directly to shareholders’ equity are included in such items.

X. Consolidated Statements of Cash Flows
For the purposes of the consolidated statements of cash flows, cash due from banks include cash on hand, cash items in the process of collection, amounts due from 
correspondent banks and highly liquid investments that are readily convertible to known amounts of cash and which are subject to an insignificant risk of change in fair value.

F- 16

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Y. Earnings Per Share
Earnings per share have been calculated using the weighted average number of common shares outstanding during the year (see also Note 20). Dividends declared on 
preference shares and related guarantee fees are deducted from net income to obtain net income available to common shareholders. In periods when basic earnings per share 
is positive, the dilutive effect of share-based compensation plans is calculated using the treasury stock method, whereby the proceeds received from the exercise of share-based 
awards are assumed to be used to repurchase outstanding common shares, using the quarterly average market price of the Bank’s shares for the period.

Z. New Accounting Pronouncements
The following accounting developments were issued during the year ended 31 December 2016:

In January 2016, the FASB published Accounting Standards Update No. 2016-01 Financial Instruments – Overall (Subtopic 825-10) which: 1) requires that equity securities be 
measured at fair value with changes in the fair value recognised through net income; 2) allow certain equity investments to be re-measured at fair value either upon the 
occurrence of an observable price change or upon identification of an impairment (qualitative assessment being allowed); 3) requires public business entities that are required to 
disclose fair value of financial instruments on the balance sheet to measure that fair value using the exit price notion consistent with Topic 820, Fair Value Measurement; 
4) requires an entity to present separately in other comprehensive income the portion of the total change in the fair value of a liability resulting from a change in the instrument-
specific credit risk when the entity has elected to measure the liability at fair value in accordance with the fair value option; and, 5) requires enhanced disclosures about certain 
financial assets and financial liabilities. This update is effective for public business entities for fiscal years, and interim periods with in those fiscal years, beginning after 
15 December 2017. Except for the early application guidance in the update, early adoption of the amendments is not permitted.  The Bank is assessing the impact of the 
adoption of this guidance.

In February 2016, FASB published Accounting Standards Update No. 2016-02 Leases (Topic 842) which requires the recognition of lease assets and lease liabilities by lessees 
for those leases classified as operating leases under previous GAAP. This update is effective for public business entities for fiscal years, and interim periods with in those fiscal 
years, beginning after 15 December 2018.  Early application is permitted. The Bank has determined that this standard will have an effect due to the recognition of lease assets 
and lease liabilities currently classified as operating leases, which will result in the recognition of assets and corresponding lease liabilities.

In March 2016, FASB published Accounting Standards Update No. 2016-08 Revenue from Contracts with Customers (Topic 606).  The amendments in this update are intended 
to improve the operability and understandability of the implementation guidance on principal versus agent considerations.  The amendments in this update affect the guidance in 
Accounting Standards Update No. 2014-09 Revenue from Contracts with Customers (Topic 606) ("ASU 2014-09") which is not yet effective.  The effective date for this update is 
the same as for Accounting Standards Update No. 2015-14 Revenue from Contracts with Customers (Topic 606), Deferral of the Effective Date ("ASU 2015-14") which defers 
the effective date of ASU 2014-09 by one year resulting in the effective date being fiscal years, and interim periods with in those fiscal years, beginning after 15 December 2017. 
Earlier application is permitted only as of annual reporting periods beginning after 15 December 2016, including interim reporting periods within that reporting period. The Bank 
has determined that this standard will affect non-interest income items that are fee generating but does not expect the impact to have a significant effect.

In March 2016, FASB published Accounting Standards Update No. 2016-09 Compensation – Stock Compensation (Topic 718): Improvements to Employee Share-Based 
Payment Accounting. The amendments in this update are intended to simplify various aspects of the accounting for share-based payments including accounting for the income 
tax effects of share-based payments, minimum statutory tax withholding requirements and forfeitures. This update is effective for public business entities for fiscal years, and 
interim periods with in those fiscal years after 15 December 2016, and early adoption is permitted. The Bank has assessed the impact of the adoption of this guidance, and does 
not expect this to have an impact.

In June 2016, FASB published Accounting Standards Update No. 2016-13 Financial Instruments – Credit Losses. The amendments in this update provide a new impairment 
model, known as the current expected credit loss model that is based on expected losses rather than incurred losses. The amendments in this update are also intended to 
reduce the complexity and reduce the number of impairment models entities use to account for debt instruments. For public business entities that meet the GAAP definition of an 
SEC filer, the effective date for this update for fiscal years beginning after 15 December 2019, including interim periods within those fiscal years. The Bank is assessing the 
impact of the adoption of this guidance.

In August 2016, FASB published Accounting Standards Update No. 2016-15 Statement of Cash Flows (Topic 230). The amendments in this update provide guidance on eight 
specific cash flow issues regarding their presentation and classification on the Statement of Cash Flows.  The eight specific areas are:  debt prepayment or debt extinguishment 
costs, settlement of zero-coupon debt instruments of other debt instruments with coupon interest rates that are insignificant in relation to the effective interest rate of the 
borrowing, contingent consideration payments made after a business combination, proceeds from the settlement of insurance claims, proceeds from the settlement of corporate-
owned life insurance policies (including bank-owned life insurance policies), distributions received from equity method investees, beneficial interest in securitization transactions, 
and separately identifiable cash flows and application of the predominance principle.  This update is effective for public business entities for fiscal years, and interim periods 
within those fiscal years, after 15 December 2017, and early adoption is permitted. The Bank is assessing the impact of the adoption of this guidance. 

In October 2016, FASB published Accounting Standards Update No. 2016-17 Consolidation (Topic 810) ("ASU 2016-17").  This Update was issued to amend the consolidation 
guidance presented in Accounting Standards Update No. 2015-02 Consolidation (Topic 810) ("ASU 2015-02) on how a reporting entity that is the single decision maker of a VIE 
should treat indirect interests in the entity held through related parties that are under common control with the reporting entity when determining whether it is the primary 
beneficiary of that VIE.  The amendments in this Update do not change the characteristics of a primary beneficiary in GAAP, but under the amendments, a single decision maker 
is not required to consider indirect interests held through related parties that are under common control with the single decision maker to be the equivalent of direct interests in 
their entirety. Instead, a single decision maker is required to include those interests on a proportionate basis consistent with indirect interests held through other related parties.  
The Bank has early adopted ASU 2015-02 and has concluded that ASU 2016-17 does not have an impact on the Bank.

In November 2016, FASB published Accounting Standards Update No. 2016-18 Statement of Cash Flows (Topic 230).  This Update requires that a statement of cash flows 
explain the change during the period in the total of cash, cash equivalents, and amounts generally described as restricted cash or restricted cash equivalents. Amounts generally 
described as restricted cash and restricted cash equivalents should be included with cash and cash equivalents when reconciling the beginning-of-period and end-of-period total 
amounts shown on the statement of cash flows.  This update is effective for public business entities for fiscal years, and interim periods with in those fiscal years, beginning after 
15 December 2017.  Early adoption is permitted.  The Bank has determined that this standard will have an effect on the presentation of the statements of cash flows as the Bank 
often owns cash balances affected by drawing restrictions related to minimum reserve and derivative margin requirements.

F- 17

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 3: Cash due from banks

Non-interest bearing

31 December 2016

31 December 2015

Bermuda  Non-Bermuda

Total 

Bermuda  Non-Bermuda

Total 

Cash and demand deposits with banks

28,690

82,051

110,741

31,199

79,696

110,895

Interest bearing¹

Demand deposits with banks

Cash equivalents

Sub-total - Interest bearing

138,123

976,557

1,114,680

188,314

687,916

876,230

326,437

1,664,473

1,990,910

130,589

691,439

822,028

248,040

378,629

1,107,927

1,799,366

1,355,967

2,177,995

Total cash due from banks

1,143,370

958,281

2,101,651

853,227

1,435,663

2,288,890

¹ Interest bearing cash due from banks includes certain demand deposits with banks as at 31 December 2016 in the amount of $305.3 million (31 December 2015: $306.9 
million) that are earning interest at a negligible rate.

Note 4: Short-term investments

Unrestricted

Maturing within three months

Maturing between three to six months

Maturing between six to twelve months

31 December 2016

31 December 2015

Bermuda  Non-Bermuda

Total 

Bermuda  Non-Bermuda

Total 

36,953

343,723

—

80,360

40,825

—

117,313

384,548

—

—

99,810

—

104,249

192,118

796

104,249

291,928

796

Total unrestricted short-term investments

380,676

121,185

501,861

99,810

297,163

396,973

Affected by drawing restrictions related to minimum reserve and

derivative margin requirements

Interest earning demand deposits

Total short-term investments

Note 5: Investment in securities

17,894

398,570

—

121,185

17,894

519,755

12,509

112,319

—

297,163

12,509

409,482

Amortised Cost, Carrying Amount and Fair Value
On the consolidated balance sheets, trading and available-for-sale ("AFS") investments are carried at fair value and held-to-maturity ("HTM") investments are carried at 
amortised cost.

31 December 2016

Amortised
 cost

Gross
 unrealised
 gains

Gross
 unrealised
 losses

Fair value

Amortised
 cost

31 December 2015

Gross
 unrealised
 gains

Gross
 unrealised
 losses

Fair value

278,500

2,347

(1,504)

279,343

Trading

US government and federal agencies

Non-US governments debt securities

Asset-backed securities - Student loans

Mutual funds

Total trading

Available-for-sale

—

—

—

5,724

5,724

US government and federal agencies

2,448,207

Non-US governments debt securities

Corporate debt securities

Asset-backed securities - Student loans

Commercial mortgage-backed securities

Residential mortgage-backed securities

27,895

513,881

13,290

151,855

200,288

—

—

—

1,091

1,091

6,773

178

2,139

—

43

56

—

—

—

(502)

(502)

—

—

—

6,313

6,313

7,483

28,845

5,739

320,567

(24,578)

2,430,402

1,399,456

(1,053)

(1,545)

(797)

(1,352)

(2,542)

27,020

514,475

12,493

150,546

197,802

29,275

505,139

13,291

153,046

101,382

6

—

903

3,256

8,812

300

3,779

—

9

—

—

(560)

(460)

7,489

28,285

6,182

(2,524)

321,299

(3,769)

1,404,499

—

(2,774)

(1,130)

(4,329)

(1,138)

29,575

506,144

12,161

148,726

100,244

Total available-for-sale

3,355,416

9,189

(31,867)

3,332,738

2,201,589

12,900

(13,140)

2,201,349

Held-to-maturity¹

US government and federal agencies

Total held-to-maturity

1,061,103

1,061,103

2,528

2,528

(16,803)

1,046,828

(16,803)

1,046,828

701,282

701,282

5,365

5,365

(5,152)

(5,152)

701,495

701,495

¹ For the years ended 31 December 2016, 2015 and 2014, non-credit impairments recognised in accumulated other comprehensive loss ("AOCL") for HTM investments were nil.

F- 18

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Investments with Unrealised Loss Positions
The Bank does not believe that the AFS and HTM investment securities that were in an unrealised loss position as of 31 December 2016 (and 31 December 2015), which were 
comprised of 170 securities representing 76% of the AFS and HTM portfolios' fair value, (31 December 2015:  99 and 54%, respectively), represent an OTTI. Total gross 
unrealised losses were 1.5% of the fair value of affected securities (31 December 2015:  1.1%) and were attributable primarily to changes in market interest rates, relative to 
when the investment securities were purchased, and not due to the credit quality of the investment securities. Due to a strategic change in the investment portfolio composition 
during the year ended 31 December 2015, several AFS securities were sold while being in an unrealised loss position. The Bank considers this to be a one-time event, and has 
determined that it is more likely than not that the Bank will not be required to sell, nor does the Bank have the intent to sell any of the remaining investment securities before 
recovery of the amortised cost basis. The following describes the processes for identifying credit impairment in security types with the most significant unrealised losses as 
shown in the preceding tables.

Management believes that all the US government and federal agencies securities do not have any credit losses, given the explicit and implicit guarantees provided by the US 
federal government.

Management believes that all the Non-US governments debt securities do not have any credit losses, given the explicit guarantee provided by the issuing government. 

The unrealised losses in Corporate debt securities relate primarily to 12 debt securities that are all of investment grade with ratings ranging from BBB+ to A.  Management 
believes that the value of these securities will recover and the current unrealised loss positions are a result of interest rate movements.

Investments in Asset-backed securities - Student loans are composed primarily of securities collateralised by Federal Family Education Loan Program loans (“FFELP loans”). 
FFELP loans benefit from a US federal government guarantee of at least 97% of defaulted principal and accrued interest, with additional credit support provided in the form of 
over-collateralisation, subordination and excess spread, which collectively total in excess of 100%. Accordingly, the vast majority of FFELP loan-backed securities are not 
exposed to traditional consumer credit risk.

Investments in Commercial mortgage-backed securities relate to 10 senior securities rated AAA and 1 senior security rated A that possess significant subordination, a form of 
credit enhancement expressed hereafter as the percentage of pool losses that can occur before the senior securities held by the Bank will incur its first dollar of principal loss. 
No credit losses were recognised on these securities as the credit support and the weighted average loan-to-value ratios ("LTV") range from 5% - 36% and 25% - 60%, 
respectively. Current credit support is significantly greater than any delinquencies experienced on the underlying mortgages.

Investments in Residential mortgage-backed securities relate to 13 securities which are rated AAA or AA+ and possess significant credit enhancement as described above. 
No credit losses were recognised on these securities as there are no delinquencies over 60 days on the underlying mortgages and the weighted average credit support and LTV 
ratios range from 5% - 18% and 56% - 68%, respectively. 

In the following tables, debt securities with unrealised losses that are not deemed to be OTTI are categorised as being in a loss position for "less than 12 months" or "12 months 
or  more"  based  on  the  point  in  time  that  the  fair  value  most  recently  declined  below  the  amortised  cost  basis.  During  2016,  Management  revised  the  methodology  for 
considering the time period during which an investment has been in an unrealized loss by looking at monthly positions rather than annually. The 2015 comparative have been 
restated using the new methodology.

F- 19

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

31 December 2016

Available-for-sale securities with unrealised losses

US government and federal agencies

Non-US governments debt securities

Corporate debt securities

Asset-backed securities - Student loans

Commercial mortgage-backed securities

Residential mortgage-backed securities

Less than 12 months

12 months or more

Fair
value

Gross
 unrealised
 losses

Fair
value

Gross
unrealised
losses

Total
 fair value

Total gross
unrealised
losses

1,558,636

(21,932)

266,094

(2,646)

1,824,730

(24,578)

21,681

214,506

—

134,195

181,556

(1,053)

(1,545)

—

—

—

—

—

12,493

(797)

(1,352)

(2,542)

—

—

—

—

21,681

214,506

12,493

134,195

181,556

(1,053)

(1,545)

(797)

(1,352)

(2,542)

Total available-for-sale securities with unrealised losses

2,110,574

(28,424)

278,587

(3,443)

2,389,161

(31,867)

Held-to-maturity securities with unrealised losses

US government and federal agencies

31 December 2015

Available-for-sale securities with unrealised losses

US government and federal agencies

Corporate debt securities

Asset-backed securities - Student loans

Commercial mortgage-backed securities

Residential mortgage-backed securities

Total available-for-sale securities with unrealised losses

Held-to-maturity securities with unrealised losses

937,080

(16,803)

—

—

937,080

(16,803)

Less than 12 months

12 months or more

Fair
value

Gross
 unrealised
 losses

449,609

253,991

—

138,217

90,220

932,037

(2,258)

(1,480)

—

(4,007)

(660)

(8,405)

Fair
value

92,554

38,706

12,160

9,605

10,024

Gross
unrealised
losses

Total
fair value

Total gross
unrealised
losses

(1,511)

(1,294)

(1,130)

(322)

(478)

542,163

292,697

12,160

147,822

100,244

(3,769)

(2,774)

(1,130)

(4,329)

(1,138)

163,049

(4,735)

1,095,086

(13,140)

US government and federal agencies

459,623

(5,152)

—

—

459,623

(5,152)

Investment Maturities
The following table presents the remaining maturities of the Bank’s securities. The maturities are contractual for securities other than mortgage-backed securities.  For mortgage-
backed securities (primarily US government agencies), management presents the maturity date as the mid-point between the reporting and expected contractual maturity date 
which is determined assuming no future prepayments. By using the aforementioned mid-point, this date represents management’s best estimate of the date by which the 
remaining principal balance will be repaid given future principal repayments of such securities. The actual maturities may differ due to the uncertainty of the timing when 
borrowers make prepayments on the underlying mortgages.

F- 20

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Remaining term to maturity

Within
 3 months

3 to 12
 months

1 to 5
 years

5 to 10
 years

Over
10 years

No specific
 maturity

Carrying
 amount

—

—

—

—

—

—

—

—

6,313

6,313

6,313

6,313

Total available-for-sale

22,009

95,904

533,939

787,413

1,893,473

31 December 2016

Trading

Mutual funds

Total trading

Available-for-sale

US government and federal agencies

Non-US governments debt securities

Corporate debt securities

Asset-backed securities - Student loans

Commercial mortgage-backed securities

Residential mortgage-backed securities

Held-to-maturity

US government and federal agencies

Total investments

Total by currency

US dollars

Other

Total investments

31 December 2015

Trading

US government and federal agencies

Non-US governments debt securities

Asset-backed securities - Student loans

Mutual funds

Total trading

Available-for-sale

US government and federal agencies

Non-US governments debt securities

Corporate debt securities

Asset-backed securities - Student loans

Commercial mortgage-backed securities

Residential mortgage-backed securities

—

—

—

—

6,364

1,371

87,257

3,967

653,603

21,682

22,009

88,169

404,297

—

—

—

—

—

—

—

—

—

38,418

112,128

—

—

1,683,178

—

—

12,493

—

197,802

—

—

22,009

95,904

10,688

544,627

31,154

818,567

1,019,261

2,912,734

22,009

95,904

544,627

818,567

2,912,734

—

—

—

—

—

22,009

95,904

544,627

818,567

2,912,734

Remaining term to maturity

Within
 3 months

3 to 12
 months

—

7,489

—

—

24,874

—

—

—

1 to 5
 years

8,497

—

28,285

—

53,248

192,724

—

—

—

—

—

—

7,489

24,874

36,782

53,248

192,724

—

—

60,493

—

—

—

—

126,163

202,385

1,075,951

1,360

55,649

5,399

351,296

—

—

—

—

—

—

22,816

38,706

—

42,532

—

—

—

12,161

106,194

100,244

Total available-for-sale

60,493

57,009

482,858

306,439

1,294,550

Held-to-maturity

US government and federal agencies

Total investments

Total by currency

US dollars

Other

Total investments

—

—

—

67,982

81,883

519,640

45,664

405,351

655,618

2,142,892

67,982

81,883

519,640

405,351

2,142,892

—

—

—

—

—

67,982

81,883

519,640

405,351

2,142,892

F- 21

—

—

—

—

—

—

—

—

6,313

6,091

222

6,313

2,430,402

27,020

514,475

12,493

150,546

197,802

3,332,738

1,061,103

4,400,154

4,399,932

222

4,400,154

—

—

—

6,182

6,182

—

—

—

—

—

—

—

—

6,182

5,903

279

6,182

279,343

7,489

28,285

6,182

321,299

1,404,499

29,575

506,144

12,161

148,726

100,244

2,201,349

701,282

3,223,930

3,223,651

279

3,223,930

5 to 10
 years

Over
10 years

No specific
 maturity

Carrying
 amount

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Pledged Investments
The Bank pledges certain US government and federal agencies investment securities to further secure the Bank's issued customer deposit products. The secured party does not 
have the right to sell or repledge the collateral.

Pledged Investments

Available-for-sale

Held-to-maturity

Sale Proceeds and Realised Gains and Losses of AFS Securities

31 December 2016

31 December 2015

 Amortised
 cost 

 Fair
 value 

 Amortised
 cost 

211,342

320,942

212,995

315,635

304,493

372,546

 Fair
 value 

307,513

372,868

US government and federal agencies

Residential mortgage-backed securities

Pass-through note

Net realised gains (losses) recognised in net income

US government and federal agencies

Residential mortgage-backed securities

Pass-through note

Net realised gains (losses) recognised in net income

US government and federal agencies

Pass-through note

Net realised gains (losses) recognised in net income

Year ended

31 December 2016

Sale 
proceeds

59,939

—

609

60,548

Sale
proceeds

232,372

6,056

328

238,756

Sale
proceeds

96,031

34,422

130,453

Gross
realised
 gains

Gross
realised
(losses)

1,013

—

609

1,622

(76)

—

—

(76)

Year ended

31 December 2015

Gross
realised
 gains

—

—

328

328

Year ended

31 December 2014

Gross
realised
 gains

—

8,732

8,732

Gross
realised
(losses)

(4,465)

(270)

—

(4,735)

Gross
realised
(losses)

(52)

—

(52)

Taxability of Interest Income
None of the investments' interest income have received a specific preferential income tax treatment in any of the jurisdictions in which the Bank owns investments.

Note 6: Loans

The "Bermuda" and "Non-Bermuda" classifications purpose is to reflect management segment reporting as described in Note 15: Segmented information.

The principal means of securing residential mortgages, personal, credit card and business loans are entitlements over assets and guarantees. Mortgage loans are generally 
repayable over periods of up to thirty years and personal, business and government loans are generally repayable over terms not exceeding five years. Amounts owing on credit 
cards are revolving and typically a minimum amount is due within 30 days from billing.  The effective yield on total loans as at 31 December 2016 is 4.78% (31 December 2015: 
4.57%).

F- 22

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

31 December 2016

31 December 2015

Bermuda

Non-Bermuda

Total

Bermuda

Non-Bermuda

Total

94,504

130,171

22,594

247,269

(577)

246,692

363,982

24,500

388,482

(750)

387,732

13,077

57,730

2,380

30,798

103,985

(275)

103,710

17,908

201,652

2,767

222,327

—

222,327

217,640

4,385

222,025

—

222,025

6,905

20,811

3,202

63,186

94,104

(3)

94,101

112,412

331,823

25,361

469,596

(577)

469,019

581,622

28,885

610,507

(750)

609,757

19,982

78,541

5,582

93,984

198,089

(278)

197,811

202,776

121,466

34,997

359,239

(590)

358,649

415,747

5,396

421,143

(727)

420,416

12,308

59,119

4,750

32,022

108,199

(274)

107,925

22,402

221,243

5,736

249,381

—

249,381

249,622

8,211

257,833

(2,224)

255,609

7,556

19,839

8,165

84,062

119,622

—

119,622

225,178

342,709

40,733

608,620

(590)

608,030

665,369

13,607

678,976

(2,951)

676,025

19,864

78,958

12,915

116,084

227,821

(274)

227,547

Commercial loans

Government

Commercial and industrial

Commercial overdrafts

Total gross commercial loans

Less specific allowance for credit losses

Net commercial loans

Commercial real estate loans

Commercial mortgage

Construction

Total gross commercial real estate loans

Less specific allowance for credit losses

Net commercial real estate loans

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total gross consumer loans

Less specific allowance for credit losses

Net consumer loans

Residential mortgage loans

1,205,468

1,131,065

2,336,533

1,243,221

1,290,819

2,534,040

Less specific allowance for credit losses

(9,559)

(574)

(10,133)

(13,411)

(1,879)

(15,290)

Net residential mortgage loans

1,195,909

1,130,491

2,326,400

1,229,810

1,288,940

2,518,750

Total gross loans

1,945,204

1,669,521

3,614,725

2,131,802

1,917,655

4,049,457

Less specific allowance for credit losses

Less general allowance for credit losses

(11,161)

(24,950)

(577)

(7,559)

(11,738)

(32,509)

(15,002)

(20,176)

(4,103)

(10,021)

(19,105)

(30,197)

Net loans

1,909,093

1,661,385

3,570,478

2,096,624

1,903,531

4,000,155

Age Analysis of Past Due Loans (Including Non-Accrual Loans)
The following tables summarise the past due status of the loans as at 31 December 2016 and 31 December 2015.  The aging of past due amounts are determined based on the 
contractual delinquency status of payments under the loan and this aging may be affected by the timing of the last business day at period end. Loans less than 30 days past due 
are included in current loans.

F- 23

31 December 2016

Commercial loans

Government

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Construction

Total commercial real estate loans

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total consumer loans

Residential mortgage loans

Total gross loans

31 December 2015

Commercial loans

Government

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Construction

Total commercial real estate loans

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total consumer loans

Residential mortgage loans

Total gross loans

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

30 - 59 
days

60 - 89 
days

More than 90
days

Total past
 due loans

80,729

2,255,804

2,336,533

94,112

3,520,613

3,614,725

30 - 59 
days

60 - 89 
days

More than 90
days

Total past
 due loans

Total 
current

112,412

328,527

25,359

466,298

575,281

28,710

603,991

19,648

77,606

5,565

91,701

Total 
loans

112,412

331,823

25,361

469,596

581,622

28,885

610,507

19,982

78,541

5,582

93,984

194,520

198,089

Total 
current

225,178

342,076

40,708

607,962

657,578

13,607

671,185

19,511

77,030

12,377

113,042

221,960

Total 
loans

225,178

342,709

40,733

608,620

665,369

13,607

678,976

19,864

78,958

12,915

116,084

227,821

—

3,296

2

3,298

6,341

175

6,516

334

935

17

2,283

3,569

—

633

25

658

7,791

—

7,791

353

1,928

538

3,042

5,861

—

2,712

—

2,712

377

175

552

86

366

—

720

1,172

26,122

30,558

—

—

—

—

—

—

—

23

177

—

564

764

4,345

5,109

—

584

2

586

5,964

—

5,964

225

392

17

999

1,633

50,262

58,445

—

11

—

11

1,133

—

1,133

194

1,459

—

832

2,485

40,793

44,422

—

14

—

14

—

—

—

81

337

—

979

1,397

8,911

10,322

—

608

25

633

6,658

—

6,658

78

132

538

1,231

1,979

65,343

74,613

115,047

2,418,993

2,534,040

129,357

3,920,100

4,049,457

Loans' Credit Quality
The four credit quality classifications set out in the following tables (which excludes purchased credit-impaired loans) are defined below and describe the credit quality of the 
Bank's lending portfolio. These classifications each encompass a range of more granular, internal credit rating grades assigned.

A pass loan shall mean a loan that is expected to be repaid as agreed. A loan is classified as pass where the Bank is not expected to face repayment difficulties because the 
present and projected cash flows are sufficient to repay the debt and the repayment schedule as established by the agreement is being followed.

A special mention loan shall mean a loan under close monitoring by the Bank’s management.  Loans in this category are currently protected and still performing (current with 
respect to interest and principal payments), but are potentially weak and present an undue credit risk exposure, but not to the point of justifying a classification of substandard.

A substandard loan shall mean a loan whose evident unreliability makes repayment doubtful and there is a threat of loss to the Bank unless the unreliability is averted.

F- 24

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

A non-accrual loan shall mean either management is of the opinion full payment of principal or interest is in doubt or when principal or interest is 90 days past due and for 
residential mortgage loans which are not well secured and in the process of collection.

31 December 2016

Commercial loans

Government

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Construction

Total commercial real estate loans

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total consumer loans

Pass

104,611

325,924

22,976

453,511

502,918

28,885

531,803

19,309

78,149

5,533

91,348

194,339

Special
 mention

Substandard

Non-accrual

Total gross
 recorded
 investments

301

4,122

2,145

6,568

71,038

—

71,038

360

—

32

1,564

1,956

7,500

1,194

238

8,932

1,702

—

1,702

28

392

—

360

780

—

583

2

585

5,964

—

5,964

285

—

17

712

1,014

112,412

331,823

25,361

469,596

581,622

28,885

610,507

19,982

78,541

5,582

93,984

198,089

Residential mortgage loans

2,200,807

36,739

58,087

40,900

2,336,533

Total gross recorded loans

3,380,460

116,301

69,501

48,463

3,614,725

31 December 2015

Commercial loans

Government

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Construction

Total commercial real estate loans

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total consumer loans

Residential mortgage loans

Total gross recorded loans

Special
 mention

Substandard

Non-accrual

Total gross
 recorded
 investments

—

4,106

197

4,303

26,629

—

26,629

—

132

1,232

1,056

2,420

46,793

80,145

—

617

26

643

10,260

—

10,260

98

—

11

1,294

1,403

225,178

342,709

40,733

608,620

665,369

13,607

678,976

19,864

78,958

12,915

116,084

227,821

52,946

2,534,040

65,252

4,049,457

Pass

213,928

333,853

36,017

583,798

542,195

13,607

555,802

19,378

78,826

11,618

112,426

222,248

11,250

4,133

4,493

19,876

86,285

—

86,285

388

—

54

1,308

1,750

2,391,723

42,578

3,753,571

150,489

F- 25

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Evaluation of Loans For Impairment

Commercial

Commercial real estate

Consumer

Residential mortgage

Total gross loans

Changes in General and Specific Allowances For Credit Losses

Allowances at beginning of year

Provision taken (released)

Recoveries

Charge-offs

Other

Allowances at end of year

Allowances at end of year: individually evaluated for impairment

Allowances at end of year: collectively evaluated for impairment

Allowances at beginning of year

Provision taken

Recoveries

Charge-offs

Other

Allowances at end of year

Allowances at end of year: individually evaluated for impairment

Allowances at end of year: collectively evaluated for impairment

Allowances at beginning of year

Provision taken

Recoveries

Charge-offs

Other

Allowances at end of year

Allowances at end of year: individually evaluated for impairment

Allowances at end of year: collectively evaluated for impairment

31 December 2016

31 December 2015

Individually
 evaluated

Collectively
 evaluated

Individually
 evaluated

Collectively
 evaluated

9,686

21,893

1,746

113,065

146,390

459,910

588,614

196,343

2,223,468

3,468,335

13,607

38,019

1,882

116,176

169,684

595,013

640,957

225,939

2,417,864

3,879,773

Year ended 31 December 2016

Commercial

Commercial
 real estate

Consumer

Residential
 mortgage

8,723

(5,265)

97

(138)

(40)

3,377

577

2,800

6,512

14,459

12

(4,520)

(239)

16,224

750

15,474

2,763

(1,076)

1,264

(1,916)

(70)

965

278

687

31,304

(3,719)

70

(3,837)

(137)

23,681

10,133

13,548

Year ended 31 December 2015

Commercial

Commercial
 real estate

Consumer

Residential
 mortgage

7,831

440

788

(318)

(18)

8,723

590

8,133

5,920

1,027

182

(513)

(104)

6,512

2,951

3,561

2,797

586

1,455

(2,031)

(44)

2,763

274

2,489

30,934

3,688

427

(3,701)

(44)

31,304

15,290

16,014

Year ended 31 December 2014

Commercial

Commercial
 real estate

Consumer

Residential
 mortgage

8,340

282

67

(838)

(20)

7,831

417

7,414

9,816

2,789

—

(6,621)

(64)

5,920

1,822

4,098

3,442

(686)

1,983

(1,895)

(47)

2,797

355

2,442

31,157

5,663

274

(6,113)

(47)

30,934

16,217

14,717

Total

49,302

4,399

1,443

(10,411)

(486)

44,247

11,738

32,509

Total

47,482

5,741

2,852

(6,563)

(210)

49,302

19,105

30,197

Total

52,755

8,048

2,324

(15,467)

(178)

47,482

18,811

28,671

F- 26

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Non-Performing Loans (excluding purchased credit-impaired loans)

31 December 2016

31 December 2015

Commercial loans

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total consumer loans

Residential mortgage loans

Total non-performing loans

Past
 due more 
than 90 days 
and accruing

Total non-
performing
 loans

Non-accrual

Past
 due more 
than 90 days  
and accruing

Total non-
performing
 loans

Non-accrual

583

2

585

5,964

285

—

17

712

1,014

—

—

—

—

2

392

—

300

694

583

2

585

617

26

643

—

10

10

617

36

653

5,964

10,260

737

10,997

287

392

17

1,012

1,708

98

—

11

1,294

1,403

—

132

527

85

744

98

132

538

1,379

2,147

40,900

8,476

49,376

52,946

12,760

65,706

48,463

9,170

57,633

65,252

14,251

79,503

Impaired Loans (excluding purchased credit-impaired loans)
A loan is considered to be impaired when, based on current information and events, the Bank determines that it will not be able to collect all amounts due according to the 
original loan contract, including scheduled interest payments. Impaired loans include all non-accrual loans and all loans modified in a troubled debt restructuring (‘‘TDR’’) even if 
full collectability is expected following the restructuring. During the year ended 31 December 2016, the amount of gross interest income that would have been recorded had 
impaired loans been current was $2.7 million (31 December 2015: $3.1 million; 31 December 2014: $5.2 million).

31 December 2016

Commercial loans

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Consumer loans

Automobile financing

Overdrafts

Other consumer

Total consumer loans

Impaired loans with an allowance

Gross
 recorded
 investment

Specific
 allowance

Net loans

Gross
 recorded
 investment of
 impaired loans
 without an
 allowance

Total impaired loans

Gross
 recorded
 investment

Specific
 allowance

Net loans

579

—

579

(577)

—

(577)

1,722

(750)

155

—

253

408

(75)

—

(203)

(278)

2

—

2

972

80

—

50

130

1,048

2

1,050

1,627

2

1,629

(577)

—

(577)

1,050

2

1,052

5,944

7,666

(750)

6,916

130

17

459

606

285

17

712

1,014

(75)

—

(203)

(278)

210

17

509

736

Residential mortgage loans

30,330

(9,961)

20,369

52,043

82,373

(9,961)

72,412

Total impaired loans

33,039

(11,566)

21,473

59,643

92,682

(11,566)

81,116

Specific allowance excludes $0.2 million recognized relating to purchased credit-impaired loans.

F- 27

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Impaired loans with an allowance

Gross
 recorded
 investment

Specific
 allowance

Net loans

Gross
 recorded
 investment of
 impaired loans
 without an
 allowance

599

—

599

(590)

—

(590)

9

—

9

1,096

26

1,122

Total impaired loans

Gross
 recorded
 investment

1,695

26

1,721

Specific
 allowance

Net loans

(590)

—

(590)

1,105

26

1,131

6,127

(2,951)

3,176

17,198

23,325

(2,951)

20,374

—

—

366

366

—

—

(274)

(274)

—

—

92

92

98

11

1,008

1,117

98

11

1,374

1,483

—

—

(274)

(274)

98

11

1,100

1,209

31 December 2015

Commercial loans

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Consumer loans

Automobile financing

Overdrafts

Other consumer

Total consumer loans

Residential mortgage loans

42,145

(15,290)

26,855

39,283

81,428

(15,290)

66,138

Total impaired loans

49,237

(19,105)

30,132

58,720

107,957

(19,105)

88,852

Average Impaired Loan Balances and Related Recognised Interest Income

Commercial loans

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total consumer loans

Residential mortgage loans

Total impaired loans

31 December 2016

31 December 2015

31 December 2014

Average gross
 recorded
 investment

Interest
 income
 recognised¹

Average gross
 recorded
 investment

Interest
 income
 recognised¹

Average gross
 recorded
 investment

Interest
 income
 recognised¹

1,661

14

1,675

64

—

64

1,214

66

1,280

—

—

—

1,452

289

1,741

—

—

—

15,496

237

28,612

311

48,581

675

192

—

14

1,043

1,249

81,901

100,321

—

—

—

—

—

2,201

2,502

137

—

27

1,617

1,781

78,433

110,106

—

—

—

2

2

1,442

1,755

307

35

132

1,963

2,437

70,923

123,682

—

—

—

5

5

1,021

1,701

¹ All interest income recognised on impaired loans relate to loans previously modified in a TDR.

Loans Modified in a TDR
As at 31 December 2016, the Bank had one loan which was formerly a residential mortgage that was modified in a TDR during the preceding 12 months that subsequently 
defaulted (i.e. 90 days or more past due following a modification) with a recorded investment of $0.9 million.  As at 31 December 2015, one loan which was formerly a residential 
mortgage was modified in a TDR during the preceding 12 months that subsequently defaulted with a recorded investment of $0.8 million. As at 31 December 2014, four loans 
which were all formerly residential mortgages were modified in a TDR during the preceding 12 months that subsequently defaulted with a recorded investment of $2.4 million.

F- 28

TDRs entered into during the year

Residential mortgage loans

Total loans modified in a TDR

Commercial loans

Residential mortgage loans

Total loans modified in a TDR

Residential mortgage loans

Total loans modified in a TDR

TDRs outstanding

Commercial loans

Commercial real estate loans

Consumer loans

Residential mortgage loans

Total TDRs outstanding

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Year ended 31 December 2016

Pre-
modification
 recorded 
investment

12,543

12,543

Modification: 
interest
 capitalisation

81

81

Post-
modification
  recorded
 investment

12,624

12,624

Year ended 31 December 2015

Pre-
modification
 recorded
investment

1,000

13,283

14,283

Modification:
interest
 capitalisation

87

1,081

1,168

Year ended 31 December 2014

Pre-
modification
 recorded 
investment

13,857

13,857

Modification: 
interest
 capitalisation

259

259

Post-
modification
  recorded
 investment

1,087

14,364

15,451

Post-
modification
  recorded
 investment

14,116

14,116

Number of
 contracts

21

21

Number of
 contracts

1

20

21

Number of
 contracts

20

20

31 December 2016

31 December 2015

 Accrual

Non-accrual

 Accrual

Non-accrual

1,044

1,702

—

41,473

44,219

—

1,539

—

5,006

6,545

1,078

13,065

80

28,482

42,705

—

1,608

—

7,175

8,783

Purchased Credit-Impaired Loans
The Bank acquired certain credit-impaired loans as part of the 7 November 2014 acquisition of substantially all retail loans of HSBC Bank (Cayman) Limited. The accretable 
difference (or "accretable yield") represents the excess of a loan's cash flows expected to be collected over the loan's carrying amount.

Balance at beginning of year

Advances and increases in cash flows expected to be collected

Reductions resulting from repayments

Reductions resulting from changes in allowances for credit losses

Reductions resulting from charge-offs

Balance at end of year

8,709

166

(464)

—

(395)

8,016

(2,248)

408

—

(172)

395

(631)

(396)

216

—

—

Year ended

31 December 2016

Contractual
 principal

Non-accretable
difference

Accretable
 difference

Carrying
 amount

5,830

178

(248)

(172)

—

(1,617)

(811)

5,588

Year ended

31 December 2015

Balance at beginning of year

Advances and increases in cash flows expected to be collected

Reductions resulting from repayments

Reductions resulting from charge-offs

Accretion

Balance at end of year

F- 29

Contractual
 principal

Non-accretable
difference

Accretable
 difference

Carrying
 amount

11,020

150

(1,554)

(907)

—

8,709

(3,804)

631

—

818

107

(2,248)

—

(631)

107

—

(107)

(631)

7,216

150

(1,447)

(89)

—

5,830

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Balance at beginning of year

Purchases

Advances and increases in cash flows expected to be collected

Balance at end of year

Note 7: Credit risk concentrations

Year ended

31 December 2014

Contractual
 principal

Non-accretable
difference

Accretable
 difference

Carrying
 amount

—

11,001

19

11,020

—

(3,804)

—

(3,804)

—

—

—

—

—

7,197

19

7,216

Concentrations of credit risk in the lending and off-balance sheet credit-related arrangements portfolios arise when a number of customers are engaged in similar business 
activities, are in the same geographic region, or when they have similar economic features that would cause their ability to meet contractual obligations to be affected similarly by 
changes in economic conditions. The Bank regularly monitors various segments of its credit risk portfolio to assess potential concentrations of risks and to obtain collateral when 
deemed necessary. In the Bank's commercial portfolio, risk concentrations are evaluated primarily by industry and by geographic region of loan origination. In the consumer 
portfolio, concentrations are evaluated primarily by products. Credit exposures include loans, guarantees and acceptances, letters of credit and commitments for undrawn lines 
of credit. Unconditionally cancellable credit cards and overdraft lines of credit are excluded from the tables below.

The following tables summarise the credit exposure of the Bank by business sector and by geographic region. The on-balance sheet exposure amounts disclosed are net of 
specific allowances and the off-balance sheet exposure amounts disclosed are gross of collateral held. During 2016, Management revised the method for determining the 
geographic location of cash and cash equivalents from the location of the branch to the location of the head office holding custody.

Business sector

Banks and financial services

Commercial and merchandising

Governments

Individuals

Primary industry and manufacturing

Real estate

Hospitality industry

Transport and communication

Sub-total

General allowance

Total

31 December 2016

31 December 2015

Loans

321,680

266,976

112,857

Off-balance
 sheet

Total credit
 exposure

393,148

139,264

709

714,828

406,240

113,566

Loans

243,776

230,376

223,699

2,299,852

108,810

2,408,662

2,532,209

34,304

418,946

142,707

5,665

2,095

12,467

4,353

—

36,399

431,413

147,060

5,665

36,299

632,548

125,471

5,974

Off-balance
 sheet

Total credit
 exposure

320,934

107,545

102,782

95,956

978

15,891

14,854

—

564,710

337,921

326,481

2,628,165

37,277

648,439

140,325

5,974

3,602,987

660,846

4,263,833

4,030,352

658,940

4,689,292

(32,509)

—

(32,509)

(30,197)

—

(30,197)

3,570,478

660,846

4,231,324

4,000,155

658,940

4,659,095

F- 30

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

31 December 2016

31 December 2015

Cash due from
 banks, resell
agreements and
 short-term
 investments

14,242

—

1,722

23,505

514,861

40,356

1

20,963

785

42,477

—

1,550

5,833

2,822

1,224,263

876,642

197

Loans

—

7,500

—

Off-balance
 sheet

Total credit
 exposure

—

—

—

14,242

7,500

1,722

2,105,195

322,554

2,451,254

—

706,994

337,037

—

—

—

65,117

—

—

23,860

357,284

—

—

—

231,211

107,081

—

—

—

—

—

—

—

—

—

—

Cash due from
 banks, resell
agreements and
 short-term
 investments

14,187

—

3,352

22,009

365,037

19,086

1

23,424

999

289

—

3,659

3,905

3,196

514,861

978,561

444,119

20,963

785

42,477

65,117

1,550

5,833

26,682

1,581,547

876,642

197

1,078,088

1,161,106

34

Loans

—

11,250

—

Off-balance
 sheet

Total credit
 exposure

—

—

—

14,187

11,250

3,352

2,269,635

371,687

2,663,331

—

713,468

434,531

—

—

—

65,285

—

—

28,736

507,447

—

—

—

207,139

53,750

—

—

—

—

—

—

—

365,037

939,693

488,282

23,424

999

289

65,285

3,659

3,905

31,932

26,364

—

—

1,611,899

1,161,106

34

2,770,219

3,602,987

660,846

7,034,052

2,698,372

4,030,352

658,940

7,387,664

—

(32,509)

—

(32,509)

—

(30,197)

—

(30,197)

2,770,219

3,570,478

660,846

7,001,543

2,698,372

4,000,155

658,940

7,357,467

Geographic region

Australia

Barbados

Belgium

Bermuda

Canada

Cayman

Guernsey

Japan

New Zealand

Norway

Saint Lucia

Sweden

Switzerland

The Bahamas

United Kingdom

United States

Other

Sub-total

General allowance

Total

Note 8: Premises, equipment and computer software

Category

Land

Buildings

Equipment

Computer hardware and software in use

Computer software in development

Total

31 December 2016

31 December 2015

Cost

9,008

137,110

28,837

170,138

5,375

350,468

Accumulated
depreciation

Net carrying
 value

—

(58,606)

(25,637)

(98,452)

—

9,008

78,504

3,200

71,686

5,375

(182,695)

167,773

Cost

9,008

135,684

31,108

174,162

4,648

354,610

Accumulated
depreciation

Net carrying
 value

—

(55,030)

(27,620)

(88,582)

—

9,008

80,654

3,488

85,580

4,648

(171,232)

183,378

Depreciation charged to operating expenses

Buildings (included in Property expense)

Equipment (included in Property expense)

Computer hardware and software (included in Technology and communication expense)

Total depreciation charged to operating expenses

Impairment of buildings' carrying value (included in Impairment of fixed assets)

Year ended

31 December
2016

31 December
2015

31 December
2014

4,058

1,462

18,757

24,277

—

4,183

1,605

19,076

24,864

—

4,434

1,728

18,588

24,750

1,986

During the year ended 31 December 2014, the Bank’s intended use of three Bermuda properties changed and therefore the properties were assessed for impairment. The 
carrying amounts of the Bermuda segment’s buildings were impaired by $1.2 million during 2014 because their respective fair values were lower than the carrying amounts. 

At the end of 2014, the Bank changed its commitment with respect to a Bermuda property which was being used in its operations but is now contemplated for disposal and 
therefore the property has been reclassified as held for sale and included in OREO assets in the consolidated balance sheet. The reclassification resulted in an $0.8 million 
write-down during 2014 of the carrying amount to its fair value less cost to sell. The fair value was based on the discounted cash flow of a projected sale. 

During the year ended 31 December 2015, the Bank sold four Bermuda properties and one Cayman property which were classified as premises, equipment and computer 
software as at 31 December 2014. The properties were reclassified to other real estate owned during 2015 upon classification as held for sale.  The properties were sold for total 

F- 31

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

proceeds of $11.2 million and a gain of $0.5 million, which is recognized on the consolidated statements of operations under net realised / unrealised gains (losses) on other real 
estate owned.  For the Cayman property, the Bank has entered into a leaseback agreement for two floors with lease payments of $0.4 million per year for three years.

During the year ended 31 December 2015, the Bank recognized an impairment of $5.1 million regarding the core banking system in the UK as described in Note 13: Exit cost 
obligations.

Note 9: Goodwill and other intangible assets

Goodwill

Guernsey segment

Balance at beginning of year

Acquisitions during the year

Foreign exchange translation adjustment

Balance at end of year

Customer Relationship Intangible Assets

Business segment

Bermuda

Cayman

Guernsey

Total

Year ended

31 December
2016

31 December
2015

31 December
2014

23,462

—

(3,840)

19,622

24,821

—

(1,359)

23,462

7,086

19,291

(1,556)

24,821

31 December 2016

31 December 2015

Cost

29,785

12,324

58,420

100,529

Accumulated
 amortisation

Net carrying
 amount

(7,762)

(2,782)

(47,696)

(58,240)

22,023

9,542

10,724

42,289

Cost

8,342

12,324

58,420

79,086

Accumulated
 amortisation

Net carrying
 amount

(6,258)

(1,960)

(43,199)

(51,417)

2,084

10,364

15,221

27,669

Customer relationships are initially valued based on the present value of net cash flows expected to be derived solely from the recurring customer base existing as at the date of 
acquisition. Customer relationship intangible assets may or may not arise from contracts. 

During the year ended 31 December 2016, the Bank acquired new customer intangible assets with a value of $21.4 million (31 December 2015: nil, 31 December 2014: $26.6 
million), the amortisation expense amounted to $4.5 million (31 December 2015: $4.4 million, 31 December 2014: $4.3 million) and the foreign exchange translation adjustment 
decreased the net carrying amount by $2.3 million (31 December 2015: decreased by $0.9 million, 31 December 2014: decreased by $1.3 million). The estimated aggregate 
amortisation expense for each of the succeeding five years is $4.2 million.

F- 32

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 10: Customer deposits and deposits from banks

By Maturity

31 December 2016

Customers

Bermuda

Demand

Term

Non-interest
 bearing

Interest 
bearing

Total 
demand 
deposits

Within  3
 months

3 to 6
 months 

6 to 12
 months

After 12
months

Total 
term 
deposits

Total 
deposits

Demand or less than $100k¹

1,733,684

3,013,401

4,747,085

14,091

Term - $100k or more

 N/A 

 N/A 

—

1,013,159

Total Bermuda

Non-Bermuda

1,733,684

3,013,401

4,747,085

1,027,250

Demand or less than $100k

651,329

2,794,799

3,446,128

Term and $100k or more

 N/A 

 N/A 

—

Total non-Bermuda

651,329

2,794,799

3,446,128

20,295

440,674

460,969

4,309

37,550

41,859

4,108

119,519

123,627

Total customer deposits

2,385,013

5,808,200

8,193,213

1,488,219

165,486

Banks

Bermuda

Demand or less than $100k

340

—

340

4

Non-Bermuda

Demand or less than $100k

Term and $100k or more

Total non-Bermuda

Total bank deposits

—

 N/A 

—

340

19,751

 N/A 

19,751

19,751

19,751

—

19,751

20,091

—

3,601

3,601

3,605

—

—

100

100

100

9,068

60,952

70,020

4,145

17,590

21,735

91,755

—

—

—

—

—

16,380

44,507

60,887

783

9,510

10,293

43,848

4,790,933

1,156,168

1,156,168

1,200,016

5,947,101

29,331

3,475,459

587,293

616,624

587,293

4,062,752

71,180

1,816,640

10,009,853

—

—

—

—

—

4

344

—

3,701

3,701

3,705

19,751

3,701

23,452

23,796

Total deposits

2,385,353

5,827,951

8,213,304

1,491,824

165,586

91,755

71,180

1,820,345

10,033,649

Demand

Term

Non-interest
 bearing

Interest 
bearing

Total 
demand 
deposits

Within  3
 months

3 to 6
 months 

6 to 12
 months

   After 12
months

Total 
term 
deposits

Total 
deposits

31 December 2015

Customers

Bermuda

Demand or less than $100k¹

1,348,878

2,390,952

3,739,830

Term - $100k or more

 N/A 

 N/A 

—

Total Bermuda

Non-Bermuda

1,348,878

2,390,952

3,739,830

Demand or less than $100k

532,867

3,381,946

3,914,813

Term and $100k or more

 N/A 

 N/A 

—

Total non-Bermuda

532,867

3,381,946

3,914,813

15,902

329,433

345,335

22,878

616,442

639,320

4,757

37,925

42,682

6,714

246,989

253,703

10,035

64,943

74,978

4,238

74,030

78,268

15,881

53,002

68,883

376

9,480

9,856

46,575

3,786,405

485,303

531,878

485,303

4,271,708

34,206

3,949,019

946,941

981,147

946,941

4,895,960

Total customer deposits

1,881,745

5,772,898

7,654,643

984,655

296,385

153,246

78,739

1,513,025

9,167,668

Banks

Bermuda

Demand or less than $100k

403

—

403

Non-Bermuda

Demand or less than $100k

Term and $100k or more

Total non-Bermuda

Total bank deposits

—

 N/A 

—

403

10,176

 N/A 

10,176

10,176

10,176

—

10,176

10,579

—

—

3,899

3,899

3,899

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

3,899

3,899

3,899

403

10,176

3,899

14,075

14,478

Total deposits

1,882,148

5,783,074

7,665,222

988,554

296,385

153,246

78,739

1,516,924

9,182,146

¹ As at 31 December 2016, $150 million (31 December 2015: $175 million) of the Demand deposits - Interest bearing bear a special negligible interest rate. The weighted-
average interest rate on interest-bearing demand deposits as at 31 December 2016 is 0.06% (31 December 2015: 0.10%).

F- 33

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

By Type and Segment

31 December 2016

31 December 2015

Payable 
on demand

Payable on a
fixed date

Total

Payable 
on demand

Payable on a
fixed date

Total

Bermuda

Customers

Banks

Cayman

Customers

Banks

Guernsey

Customers

Banks

The Bahamas

Customers

United Kingdom

Customers

Banks

Total Customers

Total Banks

Total deposits

4,747,086

1,200,016

5,947,102

3,739,829

531,877

4,271,706

341

4

345

403

—

403

2,606,305

19,615

417,750

3,701

3,024,055

2,596,642

23,316

9,365

416,489

3,899

3,013,131

13,264

781,119

185,457

966,576

—

—

—

996,343

669

248,866

1,245,209

—

669

58,703

13,417

72,120

36,078

3,602

39,680

—

135

—

—

—

135

285,751

142

312,191

—

597,942

142

8,193,213

1,816,640

10,009,853

7,654,643

1,513,025

9,167,668

20,091

3,705

23,796

10,579

3,899

14,478

8,213,304

1,820,345

10,033,649

7,665,222

1,516,924

9,182,146

Note 11: Employee benefit plans

The Bank maintains trusteed pension plans including non-contributory defined benefit plans and a number of defined contribution plans, and provides post-retirement medical 
benefits to its qualifying retirees. The expense related to these plans is included in the consolidated statements of operations under Salaries and other employee benefits. The 
defined benefit provisions under the pension plans are generally based upon years of service and average salary during the relevant years of employment. The defined benefit 
and post-retirement medical plans are not open to new participants and are non-contributory and the funding required is provided by the Bank, based upon the advice of 
independent actuaries. The defined benefit pension plans are in the Bermuda, Guernsey and United Kingdom jurisdictions and the defined benefit post-retirement medical plan 
is in Bermuda.

Bermuda Defined Benefit Post Retirement Healthcare Plan
For the year ended 31 December 2014, numerous changes in the plan provisions were made to align the plan provisions with the administrative practices of the Bank resulting 
in a further increase in the Bermuda defined benefit post-retirement healthcare plan liability of $7.9 million.

The Bank amortises prior service credit resulting from plan amendments that occurred when plan members were active employees, on a linear basis over the expected average 
remaining service period (to full eligibility) of active members expected to receive benefits under the plan. Such remaining service periods are as follow: 3.1 years for the 2010 
plan amendments and 4.6 years for the 2011 plan amendments. Plan amendments occurring in 2014 resulted in the recognition of new prior service cost on 31 December 2014 
on a plan for which substantially all members are now inactive and, in accordance with US GAAP, the Bank has elected to amortise this new prior service cost on a linear basis 
over 21 years, which is the average remaining life expectancy of members eligible for benefits under the plan at the time of the amendments.

Guernsey Defined Benefit Pension Plan
Effective October 2014, all the participants of the Guernsey defined benefit pension plan are inactive and in accordance with US GAAP, the net actuarial loss of the Guernsey 
defined benefit pension plan will be amortised over the then estimated average remaining life expectancy of the inactive participants of 39 years. Prior to all of the Guernsey 
participants being inactive, the net actuarial loss of the Guernsey defined benefit pension plan was amortised to net income over the estimated average remaining service period 
for active members of 15 years.

The following table presents the financial position of the Bank’s defined benefit pension plans and the Bank’s post-retirement medical benefits, which is unfunded. The Bank 
measures the benefit obligations and plan assets annually on each 31 December and therefore, the most recent measurement date is 31 December 2016.

F- 34

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

31 December 2016

31 December 2015

31 December 2014

Post-
retirement
medical
benefit plan

—

Pension
plans

178,067

Post-
retirement
medical
benefit plan

—

Pension
plans

166,815

Post-
retirement
medical
benefit plan

—

Pension
plans

188,890

166,815

119,107

188,890

114,640

167,469

89,109

—

—

5,781

(10,477)

—

—

30,953

(15,004)

118

—

4,792

(3,594)

—

—

5,911

—

—

—

6,958

(7,573)

—

(2,509)

(14,157)

(4,794)

341

—

4,745

(2,871)

—

—

2,252

—

1,203

99

7,760

(8,771)

—

(4,662)

31,604

(5,812)

825

—

4,503

(3,590)

7,901

—

15,892

—

178,068

126,334

166,815

119,107

188,890

114,640

179,961

18,615

678

—

—

(10,477)

(16,571)

172,206

—

—

3,594

—

—

(3,594)

—

—

194,007

687

808

—

(2,424)

(7,573)

(5,544)

179,961

—

—

2,871

—

—

(2,871)

—

—

—

186,412

18,451

4,172

99

—

(8,771)

(6,356)

194,007

8,374

—

—

3,590

—

—

(3,590)

—

—

—

Accumulated benefit obligation at end of year

Change in projected benefit obligation

Projected benefit obligation at beginning of year

Service cost

Employee contributions

Interest cost

Benefits paid

Plan amendment

Settlement and curtailment of liability

Actuarial (gain) loss

Foreign exchange translation adjustment

Projected benefit obligation at end of year

Change in plan assets

Fair value of plan assets at beginning of year

Actual return on plan assets

Employer contribution

Employee contributions

Plan settlement

Benefits paid

Foreign exchange translation adjustment

Fair value of plan assets at end of year

Amounts recognised in the consolidated balance sheets consist of:

Prepaid benefit cost included in other assets

7,771

—

16,174

Accrued pension benefit cost included in employee benefit plans liability

(13,633)

(126,334)

(3,028)

(119,107)

(3,257)

(114,640)

Surplus (deficit) of plan assets over projected benefit obligation at

measurement date

(5,862)

(126,334)

13,146

(119,107)

5,117

(114,640)

As at 31 December 2016, the pension plan of the United Kingdom subsidiary was in a surplus position (i.e., net surplus presented in other assets in the consolidated balance 
sheets) while the pension plans of the Bermuda and Guernsey operations were in a deficit position with projected benefit obligations of $150.0 million and plan assets of $136.3 
million.

F- 35

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Amounts recognised in accumulated other comprehensive loss consist of:

Net actuarial loss, excluding deferred taxes

Prior service credit, net of prior service cost

Deferred income taxes assets

Year ended

31 December 2016

31 December 2015

31 December 2014

Post-
retirement
medical
benefit plan

Pension
plans

Post-
retirement
medical
benefit plan

Pension
plans

Post-
retirement
medical
benefit plan

Pension
plans

(64,852)

(31,959)

(46,696)

(28,779)

(53,970)

(29,874)

—

1,620

(5,678)

—

—

365

665

—

—

801

7,008

—

Net amount recognised in accumulated other comprehensive loss

(63,232)

(37,637)

(46,331)

(28,114)

(53,169)

(22,866)

Annual Benefit Expense

Expense component

Service cost

Interest cost

Expected return on plan assets

Amortisation of net actuarial losses

Amortisation of prior service credit

Loss on settlement

Defined benefit expense (income)

Defined contribution expense

Total benefit expense (income)

Other Changes Recognised in Other Comprehensive Income (Loss)

Net gain (loss) arising during the year

Prior service cost arising during the year

Amortisation of net actuarial losses

Amortisation of prior service credit

Change in deferred taxes

Foreign exchange adjustment

—

5,781

(8,943)

1,702

—

—

(1,460)

6,606

5,146

118

4,792

—

2,731

(6,343)

—

1,298

—

1,298

(19,956)

(5,911)

—

1,702

—

1,315

38

—

2,731

(6,343)

—

—

—

6,958

(9,585)

1,607

—

101

(919)

6,907

5,988

5,096

—

1,703

—

(391)

430

341

4,745

—

3,347

(6,343)

—

2,090

—

2,090

1,203

7,760

(10,653)

1,058

—

—

(632)

6,892

6,260

825

4,503

—

922

(6,719)

—

(469)

—

(469)

(2,252)

(18,947)

(15,892)

—

3,347

(6,343)

—

—

—

1,058

—

83

253

(7,901)

922

(6,719)

—

—

Total changes recognised in other comprehensive income (loss)

(16,901)

(9,523)

6,838

(5,248)

(17,553)

(29,590)

The estimated portion of the net actuarial loss for the pension plans that will be amortised from AOCL into benefit expense over the 2017 full fiscal year is $2.2 million. The 
estimated portion of the net actuarial loss and the prior service credit for the post-retirement medical benefit plan that will be amortised from AOCL into benefit expense over the 
2017 full fiscal year is $3.5 million for the net actuarial loss and a credit of $0.8 million for the prior service credit.

To develop the expected long-term rate of return on the plan assets assumption for each plan, the Bank considered the historical returns and the future expectations for returns 
for each asset class, as well as the target asset allocations of the assets. The weighted average discount rate used to determine benefit obligations at the end of the year is 
derived from interest rates on high quality corporate bonds with maturities that match the expected benefit payments.

F- 36

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Actuarial Assumptions

Year ended

31 December 2016

31 December 2015

31 December 2014

Post-
retirement
medical
benefit plan

Pension
plans 

Post-
retirement
medical
benefit plan

Pension
plans 

Post-
retirement
medical
benefit plan

Pension
plans

Actuarial assumptions used to determine annual benefit expense

Weighted average discount rate

Weighted average rate of compensation increases 1

Weighted average expected long-term rate of return on plan assets

3.90%

2.30%

5.30%

Weighted average annual medical cost increase rate (sensitivity shown below)

N/A

1 Only the United Kingdom subsidiary plan is impacted by potential future compensation increases.

Actuarial assumptions used to determine benefit obligations at end of year

Weighted average discount rate

Weighted average rate of compensation increases

3.40%

2.50%

Weighted average annual medical cost increase rate (sensitivity shown below)

 N/A 

4.70%

N/A

N/A

8.0% to 
4.5% in 
2035

4.37%

N/A

7.8% to 
4.5% in 
2035

3.80%

2.20%

5.10%

N/A

4.20%

2.30%

N/A

4.20%

N/A

N/A

7.1% to 
4.5% in 
2027

4.70%

N/A

8.0% to 
4.5% in 
2035

4.75%

4.30%

5.80%

N/A

3.80%

2.80%

N/A

5.10%

N/A

N/A

7.3% to
4.5% in
2027

4.20%

N/A

7.1% to
4.5% in
2027

Post-retirement medical benefit plan sensitivity to trend rate assumptions

The effect of a one percentage point increase or decrease in the assumed medical cost increase rate on the aggregate of service and interest costs is as follows:

a. One percent increase in trend rate

i. Effect on total service cost and interest cost components for the year

ii. Effect on benefit obligation at year end

b. One percent decrease in trend rate

i. Effect on total service cost and interest cost components for the year

ii. Effect on benefit obligation at year end

 N/A 

 N/A 

 N/A 

 N/A 

772

19,513

(694)

(16,255)

 N/A 

 N/A 

 N/A 

 N/A 

909

18,792

(781)

(15,496)

 N/A

 N/A

 N/A

 N/A

952

20,339

(771)

(16,514)

Investments Policies and Strategies
The pension plans’ assets are managed according to each plan's investment policy statement, which outlines the purpose of the plan, statement of objectives and guidelines and 
investment policy. The asset allocation is diversified and any use of derivatives is limited to hedging purposes only.

Weighted average actual and target asset allocations of the pension plans by asset category

Debt securities (including debt mutual funds)

Equity securities (including equity mutual funds)

Other

Total

31 December 2016

31 December 2015

Actual
 allocation

Target
 allocation

Actual
 allocation

Target
 allocation

40%

60%

0%

100%

46%

49%

5%

100%

42%

58%

0%

100%

53%

47%

0%

100%

Fair Value Measurements of Pension Plans' Assets
The following table presents the fair value of plans' assets by category and level of inputs used in their respective fair value determination as described in Note 2:

US government and federal agencies

Non-US governments debt securities

Corporate debt securities

Equity securities and mutual funds

Other

Total fair value of plans' assets

31 December 2016

Fair value determination

Level 1

Level 2

Level 3

—

—

—

—

—

—

9,777

23,255

36,184

102,627

363

172,206

—

—

—

—

—

—

F- 37

31 December 2015

Fair value determination

Level 1

Level 2

Level 3

Total
fair value

9,777

23,255

36,184

—

—

—

7,532

—

68,166

91,702

716

102,627

11,845

363

—

172,206

11,845

168,116

Total
fair value

7,532

—

68,166

103,547

716

179,961

—

—

—

—

—

—

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

At 31 December 2016, 31.2% (31 December 2015: 34.8%) of the assets of the pension plans were mutual funds and equity securities managed or administered by wholly-
owned subsidiaries of the Bank.  At 31 December 2016, 0.5% and nil % (31 December 2015: 0.3% and 1.2%) of the plans' assets were invested in common and preference 
shares of the Bank respectively.

The investments of the pension funds are diversified across a range of asset classes and are diversified within each asset class. The assets are generally actively managed with 
the goal of adding some incremental value through security selection and asset allocation.

Estimated 2017 Bank contribution to and estimated benefit payments for the next ten years under the pension and post-retirement medical benefit plans are as follows:

Estimated Bank contributions for the full year ending 31 December 2017

Estimated benefit payments by year:

2017

2018

2019

2020

2021

2022-2026

Post-
retirement
medical
benefit plan

Pension
plans 

330

4,571

7,300

7,300

7,300

7,300

7,300

4,571

4,896

5,237

5,581

5,942

36,000

34,940

Note 12: Credit-related arrangements, repurchase agreements and commitments

Commitments
As at 31 December 2016, the Bank was committed to expenditures under contract for information technology services sourcing and leases of $69.8 million and $19.3 million 
respectively (31 December 2015: $16.3 million and $20.0 million respectively). Rental expense for premises leased on a long-term basis for the year ended 31 December 2016 
amounted to $5.1 million (31 December 2015: $4.8 million, 31 December 2014: $5.3 million).  The leases under contract as of both 31 December 2016 and 31 December 2015 
are all non-cancellable operating type leases primarily for the lease of office space.

The following table summarises the Bank's commitments for sourcing, long-term leases and other agreements:

Year ending 31 December

Sourcing

Leases

2017
2018
2019
2020
2021
2022 & thereafter
Total commitments

17,157
13,876
13,746
13,666
11,373
—
69,818

4,761
3,705
2,900
2,759
2,665
2,508
19,298

Other

2,503
2,440
2,440
600
600
600
9,183

Total

24,421
20,021
19,086
17,025
14,638
3,108
98,299

Credit-Related Arrangements
Standby letters of credit and letters of guarantee are issued at the request of a Bank customer in order to secure the customer’s payment or performance obligations to a third 
party. These guarantees represent an irrevocable obligation of the Bank to pay the third party beneficiary upon presentation of the guarantee and satisfaction of the documentary 
requirements stipulated therein, without investigation as to the validity of the beneficiary’s claim against the customer. Generally, the term of the standby letters of credit does not 
exceed one year, while the term of the letters of guarantee does not exceed four years. The types and amounts of collateral security held by the Bank for these standby letters of 
credit and letters of guarantee is represented generally by deposits with the Bank or a charge over assets held in mutual funds.

The Bank considers the fees collected in connection with the issuance of standby letters of credit and letters of guarantee to be representative of the fair value of its obligation 
undertaken in issuing the guarantee. In accordance with applicable accounting standards related to guarantees, the Bank defers fees collected in connection with the issuance 
of standby letters of credit and letters of guarantee.  The fees are then recognised in income proportionately over the life of the credit agreements. The following table presents 
the outstanding financial guarantees. Collateral is shown at estimated market value less selling cost. Where the collateral is cash, it is shown gross including accrued income.

Outstanding financial guarantees

Standby letters of credit

Letters of guarantee

Total

31 December 2016

31 December 2015

Gross

242,437

4,772

247,209

Collateral

242,437

4,772

247,209

Net

—

—

—

Gross

258,851

9,137

267,988

Collateral

257,200

8,418

265,618

Net

1,651

719

2,370

Commitments
The Bank enters into contractual commitments to extend credit, normally with fixed expiration dates or termination clauses, at specified rates and for specific purposes. 
Substantially all of the Bank's commitments to extend credit are contingent upon customers maintaining specific credit standards at the time of loan funding. Management 
assesses the credit risk associated with certain commitments to extend credit in determining the level of the allowance for possible loan losses.

F- 38

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The Bank has a facility by one of its custodians, whereby the Bank may offer up to US$200 million of standby letters of credit to its customers on a fully secured basis. Under the 
standard terms of the facility, the custodian has the right to set-off against securities held of 110% of the utilised facility. At 31 December 2016, $110.3 million (31 December 
2015: $123.7 million) of standby letters of credit were issued under this facility.

Outstanding unfunded commitments to extend credit

Commitments to extend credit

Documentary and commercial letters of credit

Total unfunded commitments to extend credit

31 December 2016

31 December 2015

412,568

1,069

413,637

390,497

455

390,952

Repurchase agreements
The Bank utilizes repurchase agreements and resell agreements (reverse repurchase agreements) to manage liquidity. The risks of these transactions include changes in the 
fair value in the securities posted or received as collateral and other credit-related events. The Bank manages these risks by ensuring that the collaterals involved are 
appropriate and by monitoring the value of the securities posted or received as collateral on a daily basis.

As at 31 December 2016, the Bank had eight open positions (31 December 2015: nil) in resell agreements with a remaining maturity of less than 30 days involving pools of 
mortgages issued by US federal agencies. The amortised cost of these resell agreements is $148.8 million and are included in securities purchased under agreement to resell 
on the consolidated balance sheets. As at 31 December 2016, there were no positions which were offset on the balance sheet to arrive at the carrying value, and there was no 
collateral amount which was available to offset against the future settlement amount.

Legal Proceedings
There are actions and legal proceedings pending against the Bank and its subsidiaries which arose in the normal course of its business. Management, after reviewing all actions 
and proceedings pending against or involving the Bank and its subsidiaries, considers that the resolution of these matters would in the aggregate not be material to the 
consolidated financial position of the Bank, except as noted in the following paragraphs.

As publicly announced, in November 2013, the USAO for the Southern District of New York applied for and secured the issuance of so-called John Doe Summonses to six US 
financial institutions with which the Bank had correspondent bank relationships.  The Bank has been fully cooperating with the US authorities in their ongoing investigation. 
Specifically, the Bank has conducted an extensive review and account remediation exercise to determine the US tax compliance status of US person account holders. The 
review process and results have been shared with the US authorities.

Management believes that as of 31 December 2016, a provision of $5.5 million (31 December 2015: $4.8 million), which has been recorded, is appropriate.  As the investigation 
remains ongoing at this time, the timing and terms of the final resolution, including any fines or penalties, remain uncertain and the financial impact to the Bank could exceed the 
amount of the provision.  In this regard, we note that the US authorities have not approved or commented on the adequacy or reasonableness of the estimate. The provision is 
included on the consolidated balance sheets under other liabilities and on the consolidated statements of operations under other expenses.

F- 39

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 13: Exit cost obligations

During December 2015, the Bank agreed to commence an orderly wind-down of the deposit taking and investment management businesses in the United Kingdom segment as 
reflected in management segment reporting described in Note 15: Segmented Information. In making this determination, the Bank considered the increasing regulatory pressure 
along with periods of negative profitability and made the determination that an orderly wind-down of the deposit taking and investment management businesses in the United 
Kingdom was prudent for Butterfield as a group. The orderly wind-down was largely completed by the end of 2016 with the change in business operations to mortgage lending 
services and the change in name from Butterfield Bank (UK) Limited to Butterfield Mortgages Limited. The amounts expensed shown in the following table are all included in the 
consolidated statements of operations as restructuring costs under non-interest expenses.

Related to this orderly wind-down, it was determined that the core banking system utilized in the operations of the United Kingdom segment was impaired (included in premises, 
equipment and computer software on the consolidated balance sheets). This determination was based upon the realisable value of this software upon completion of the orderly 
wind-down. A total of $5.1 million was expensed in the fourth quarter of the year ended 31 December 2015 and was included in impairment of fixed assets on the consolidated 
statements of operations of the relevant period.

Expense recognised by year

Amounts paid by year

Exit cost liability

Year ended 31
December
2016

Year ended 31
December
2015

Costs to be
recognised in
the future

Total exit costs
expected to be
incurred

Year ended 31
December
2016

Year ended 31
December
2015

As at 31
December
2016

As at 31
December
2015

2,810

2,284

—

1,172

6,266

634

1,549

—

—

2,183

116

219

1,513

924

2,772

3,560

4,052

1,513

2,096

11,221

3,329

3,763

—

1,172

8,264

—

—

—

—

—

115

70

—

—

185

634

1,549

—

—

2,183

Staff redundancy expenses

Professional services

Lease termination expenses

Other expenses

Total

Note 14: Loan interest income

Contractual interest

Contractual interest earned on mortgages

Contractual interest earned on other loans

Subtotal contractual interest earned

Amortisation

Amortisation of fair value hedge

Amortisation of loan origination fees (net of amortised costs)

Total loan interest income

Balance of unamortised fair value hedge included in loans as at year end

Balance of unamortised loan fees included in loans as at year end

Note 15: Segmented information

Year ended

31 December
2016

31 December
2015

31 December
2014

103,820

81,509

185,329

(1,120)

3,791

188,000

3,215

6,313

104,194

79,506

183,700

106,321

82,395

188,716

(1,471)

4,257

(1,548)

4,818

186,486

191,986

4,335

7,319

5,806

7,072

The Bank is managed by its CEO on a geographic basis.  The Bank's six geographic segments are Bermuda, Cayman, Guernsey, Switzerland, The Bahamas and the United 
Kingdom.  The geographic segments are determined based on the country's balance sheet size and by regulatory reporting requirements in the respective jurisdiction.  Each 
region has a managing director who reports directly to the CEO.  The Group CEO and the region managing director have final authority over resource allocation decisions and 
performance assessment.  

The geographic segments reflect this management structure and the manner in which financial information is currently evaluated by the CEO.  Segment results are determined 
based upon the Bank's management reporting system, which assigns balance sheet and income statement items to each of the geographic segments.  The process is designed 
around the Bank's organizational and management structure and, accordingly, the results derived are not necessarily comparable with similar information published by other 
financial institutions.  A description of each reportable segment and table of financial results is presented below.

Accounting policies of the reportable segments are the same as those described in Note 2: Significant accounting policies.  Transactions between segments are accounted for 
on an accrual basis and are all eliminated upon consolidation. The Bank generally does not allocate assets, revenues and expenses among its business segments, with the 
exception of certain corporate overhead expenses and loan participation revenue and expense. Loan participation revenue and expenses are allocated pro-rata based upon the 
percentage of the total loan funded by each jurisdiction participating in the loan.

Bermuda provides a full range of retail, commercial and private banking services. Retail services are offered to individuals and small to medium-sized businesses through five  
branch locations and through internet banking, mobile banking, automated teller machines (“ATMs”) and debit cards. Retail services include deposit services, consumer and 
mortgage lending, credit cards and personal insurance products. Commercial banking includes commercial lending and mortgages, cash management, payroll services, remote 
banking and letters of credit. Treasury services include money market and foreign exchange activities. Bermuda’s wealth management offering consists of Butterfield Asset 
Management Limited, which provides investment management, advisory and brokerage services and Butterfield Trust (Bermuda) Limited, which provides trust, estate, company 
management and custody services. Bermuda is also the location of Bank's head offices and accordingly, retains the unallocated corporate overhead expenses. 

F- 40

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The Cayman segment provides a comprehensive range of retail, commercial and private banking services. Retail services are offered to individuals and small to medium-sized 
businesses through three branch locations and through internet banking, mobile banking, ATMs and debit cards. Retail services include deposit services, consumer and 
mortgage lending, credit cards and property/auto insurance. Commercial banking includes commercial lending and mortgages, cash management, payroll services, remote 
banking and letters of credit. Treasury services include money market and foreign exchange activities. Cayman’s wealth management offering comprises investment 
management, advisory and brokerage services and Butterfield Trust (Cayman) Limited, which provides trust, estate and company management. 

The Guernsey segment provides a broad range of services to private clients and financial institutions including private banking and treasury services, internet banking, 
administered bank services, wealth management and fiduciary services. 

The Switzerland segment provides fiduciary services.  The Bahamas segment provides fiduciary and ancillary services.

The United Kingdom segment previously provided a broad range of services including private banking and treasury services, internet banking and wealth management and 
fiduciary services to high net worth individuals and privately owned businesses. As described in Note 13: Exit cost obligations, during the year-ended 31 December 2015, the 
Bank commenced an orderly wind-down of the deposit- taking and investment management businesses in the United Kingdom segment.  The United Kingdom segment now 
provides mortgage services for high-value residential properties.

Total Assets by Segment

31 December 2016

31 December 2015

Bermuda

Cayman

Guernsey

Switzerland

The Bahamas

United Kingdom

Total assets before inter-segment eliminations

Less: inter-segment eliminations

Total

6,765,125

3,393,256

1,132,663

2,173

81,604

151,866

11,526,687

(423,142)

11,103,545

5,113,718

3,282,319

1,391,126

2,713

49,434

788,433

10,627,743

(352,180)

10,275,563

F- 41

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

 Net interest income

Inter-
segment

Provision for
 credit losses

Non-interest
 income

Revenue
 before gains
 and losses

Gains and
 losses

Customer

160,466

79,644

14,469

41

46

1,642

388

(323)

—

30

(7,263)

2,135

(395)

—

—

71,765

41,364

24,623

3,798

4,666

3,947

226,610

123,531

38,374

3,839

4,742

7,148

1,412

(532)

(1,027)

—

—

1,161

3,814

(1,737)

1,124

Total net
revenue

228,022

122,999

37,347

3,839

4,742

8,309

Total
expenses

164,503

60,613

35,547

3,366

5,032

20,255

Net income

63,519

62,386

1,800

473

(290)

(11,946)

258,480

—

258,480

—

—

—

 Net interest income

(4,399)

150,163

404,244

1,014

405,258

289,316

115,942

—

(2,690)

(4,399)

147,473

(2,690)

401,554

—

1,014

(2,690)

402,568

(2,690)

286,626

—

115,942

Customer

142,488

66,317

17,025

—

8

Inter-
segment

Provision for
 credit losses

Non-interest
 income

Revenue
 before gains
 and losses

Gains and
 losses

2,600

608

(427)

—

116

(3,625)

(466)

(103)

—

—

61,050

39,508

26,171

3,420

5,295

6,307

202,513

105,967

42,666

3,420

5,419

15,291

(2,503)

(793)

(1,066)

—

1

(5,076)

Total net
revenue

200,010

105,174

41,600

3,420

5,420

10,215

Total
expenses

159,474

58,115

39,872

3,320

5,068

22,251

Net income

40,536

47,059

1,728

100

352

(12,036)

13,428

(2,897)

(1,547)

239,266

—

239,266

—

—

—

 Net interest income

Customer

141,528

58,442

19,303

—

(15)

3,164

928

(1,242)

—

166

19,229

(3,016)

238,487

—

238,487

—

—

—

(5,741)

141,751

375,276

(9,437)

365,839

288,100

77,739

—

(1,579)

(5,741)

140,172

(1,579)

373,697

—

(1,579)

(9,437)

364,260

(1,579)

286,521

—

77,739

Inter-
segment

Provision for
 credit losses

Non-interest
 income

Revenue
 before gains
 and losses

198,959

92,328

44,721

2,486

5,643

23,018

Gains and
 losses

6,908

36

4,432

—

—

4,312

Total net
revenue

205,867

92,364

49,153

2,486

5,643

27,330

Total
expenses

145,696

58,829

39,580

2,867

5,548

22,164

Net income

60,171

33,535

9,573

(381)

95

5,166

(6,425)

(557)

(154)

—

—

(912)

60,692

33,515

26,814

2,486

5,492

7,717

(8,048)

136,716

367,155

15,688

382,843

274,684

108,159

—

(1,886)

(8,048)

134,830

(1,886)

365,269

—

15,688

(1,886)

380,957

(1,886)

272,798

—

108,159

Year ended 31
December 2016

Bermuda

Cayman

Guernsey

Switzerland

The Bahamas

United Kingdom

Total before
eliminations

Inter-segment
eliminations

Total

Year ended 31
December 2015

Bermuda

Cayman

Guernsey

Switzerland

The Bahamas

United Kingdom

Total before
eliminations

Inter-segment
eliminations

Total

Year ended 31
December 2014

Bermuda

Cayman

Guernsey

Switzerland

The Bahamas

United Kingdom

Total before
eliminations

Inter-segment
eliminations

Total

Note 16: Derivative instruments and risk management

The Bank uses derivatives for risk management purposes and to meet the needs of its customers. The Bank’s derivative contracts principally involve over-the-counter (“OTC”) 
transactions that are negotiated privately between the Bank and the counterparty to the contract and include interest rate contracts and foreign exchange contracts.

The Bank may pursue opportunities to reduce its exposure to credit losses on derivatives by entering into International Swaps and Derivatives Association master agreements 
(“ISDAs”). Depending on the nature of the derivative transaction, bilateral collateral arrangements may be used as well. When the Bank is engaged in more than one outstanding 
derivative transaction with the same counterparty, and also has a legally enforceable master netting agreement with that counterparty, the net marked to market exposure 
represents the netting of the positive and negative exposures with that counterparty. When there is a net negative exposure, the Bank regards its credit exposure to the 
counterparty as being zero. The net marked-to-market position with a particular counterparty represents a reasonable measure of credit risk when there is a legally enforceable 
master netting agreement between the Bank and that counterparty.

Certain of these agreements contain credit risk-related contingent features in which the counterparty has the option to accelerate cash settlement of the Bank's net derivative 
liabilities with the counterparty in the event the Bank's credit rating falls below specified levels or the liabilities reach certain levels. 

F- 42

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

All derivative financial instruments, whether designated as hedges or not, are recorded on the consolidated balance sheets at fair value within other assets or other liabilities. 
These amounts include the effect of netting. The accounting for changes in the fair value of a derivative in the consolidated statements of operations depends on whether the 
contract has been designated as a hedge and qualifies for hedge accounting. 

Notional Amounts
The notional amounts are not recorded as assets or liabilities on the consolidated balance sheets as they represent the face amount of the contract to which a rate or price is 
applied to determine the amount of cash flows to be exchanged. Notional amounts represent the volume of outstanding transactions and do not represent the potential gain or 
loss associated with market risk or credit risk of such instruments. Credit risk is limited to the positive fair value of the derivative instrument, which is significantly less than the 
notional amount.

Fair Value
Derivative instruments, in the absence of any compensating up-front cash payments, generally have no market value at inception. They obtain value, positive or negative, as 
relevant interest rates, exchange rates, equity or commodity prices or indices change. The potential for derivatives to increase or decrease in value as a result of the foregoing 
factors is generally referred to as market risk. Market risk is managed within clearly defined parameters as prescribed by senior management of the Bank. The fair value is 
defined as the profit or loss associated with replacing the derivative contracts at prevailing market prices.

Risk Management Derivatives
The Bank enters into interest derivative contracts as part of its overall interest rate risk management strategy to minimise significant unplanned fluctuations in earnings that are 
caused by interest rate volatility. The Bank’s goal is to manage interest rate sensitivity by modifying the repricing or maturity characteristics of certain consolidated balance sheet 
assets and liabilities so that movements in interest rates do not adversely affect the net interest margin.  Derivative instruments that are used as part of the Bank’s risk 
management strategy include interest rate swap contracts that have indices related to the pricing of specific consolidated balance sheet assets and liabilities. Interest rate swaps 
generally involve the exchange of fixed and variable-rate interest payments between two parties, based on a common notional principal amount and maturity date. The Bank 
uses foreign currency derivative instruments to hedge its exposure to foreign currency risk. Certain hedging relationships are formally designated and qualify for hedge 
accounting as fair value or net investment hedges. Risk management derivatives comprise fair value hedges, net investments hedges and derivatives not formally designated as 
hedges as described below.

Fair value hedges consist of designated interest rate swaps and are used to minimise the Bank's exposure to changes in the fair value of assets and liabilities due to 
movements in interest rates. The Bank previously entered into interest rate swaps to convert its fixed-rate long-term loans to floating-rate loans, and convert fixed-rate deposits 
to floating-rate deposits.  During the year ended 31 December 2011, the Bank cancelled its interest rate swaps designated as fair value hedges of loans receivable and therefore 
discontinued hedge accounting for these financial instruments.  The fair value attributable to the hedged loans are accounted for prospectively and are being amortised to net 
income over the remaining life of each individual loan, which could extend to year 2029, using the effective interest method.

Net investment hedges includes designated currency swaps and qualifying non-derivative instruments and are used to minimise the Bank’s exposure to variability in the foreign 
currency translation of net investments in foreign operations. The effective portion of changes in the fair value of the hedging instrument is recognised in AOCL consistent with 
the related translation gains and losses of the hedged net investment. For net investment hedges, all critical terms of the hedged item and the hedging instrument are matched 
at inception and on an ongoing basis to minimise the risk of hedge ineffectiveness. 

For derivatives designated as net investment hedges, the Bank follows the method based on changes in spot exchange rates. Accordingly:
  - The change in the fair value of the derivative instrument that is reported in AOCL (i.e., the effective portion) is determined by the changes in spot exchange rates. 
  - The change in the fair value of the derivative instrument attributable to changes in the difference between the forward rate and spot rate are excluded from the measure
     of the hedge ineffectiveness and that difference is reported directly in the consolidated statements of operations under foreign exchange revenue.
Amounts recorded in AOCL are reclassified to earnings only upon the sale or substantial liquidation of an investment in a foreign subsidiary.

For foreign-currency-denominated debt instruments that are designated as hedges of net investments in foreign operations, the translation gain or loss that is recorded in AOCL 
is based on the spot exchange rate between the reporting currency of the Bank and the functional currency of the respective subsidiary.  See Note 23: Accumulated other 
comprehensive loss for details on the amount recognised into AOCL during the current period from translation gain or loss.  

Derivatives not formally designated as hedges are entered into to manage the interest rate risk of fixed rate deposits and foreign exchange risk of the Bank's exposure. 
Changes in the fair value of derivative instruments not formally designated as hedges are recognised in foreign exchange income.

Client service derivatives
The Bank enters into foreign exchange contracts and interest rate caps primarily to meet the foreign exchange needs of its customers.  Foreign exchange contracts are 
agreements to exchange specific amounts of currencies at a future date at a specified rate of exchange. Changes in the fair value of client services derivative instruments are 
recognised in foreign exchange income.

The following table shows the aggregate notional amounts of derivative contracts outstanding listed by type and respective gross positive or negative fair values and classified 
by those used for risk management (sub-classified as hedging and those that do not qualify for hedge accounting), client services and credit derivatives. Fair value of derivatives 
is recorded in the consolidated balance sheets in other assets and other liabilities. Gross positive fair values are recorded in other assets and gross negative fair values are 
recorded in other liabilities, subject to netting when master netting agreements are in place.

F- 43

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Derivative instrument

Number of
contracts

Notional 
amounts 

Gross
 positive
fair value

Gross
 negative
fair value

Net 
fair value 

Derivatives not formally designated as hedging instruments Currency swaps

Subtotal risk management derivatives

Currency swaps

1

11

77,670

676,856

754,526

15,744

5,901

21,645

—

(3,013)

(3,013)

15,744

2,888

18,632

Spot and forward foreign
exchange

106

2,039,141

15,410

(15,267)

143

2,793,667

37,055

(18,280)

18,775

Derivative instrument

Number of
contracts

Notional 
amounts 

Gross
 positive
fair value

Gross
 negative
fair value

Net 
fair value 

31 December 2016

Risk management derivatives

Net investment hedges

Client services derivatives

Total derivative instruments

31 December 2015

Risk management derivatives

Net investment hedges

Derivatives not formally designated as hedging instruments Currency swaps

Subtotal risk management derivatives

Currency swaps

1

4

77,670

77,881

155,551

4,122

273

4,395

—

(95)

(95)

4,122

178

4,300

Client services derivatives

Total derivative instruments

Spot and forward foreign
exchange

128

2,572,525

16,426

(15,961)

465

2,728,076

20,821

(16,056)

4,765

In addition to the above, as at 31 December 2016 foreign denominated deposits of £34.5 million (31 December 2015: £29.5 million), were designated as a hedge of foreign 
exchange risk associated with the net investment in foreign operations.

We manage derivative exposure by monitoring the credit risk associated with each counterparty using counterparty specific credit risk limits, using master netting arrangements 
where appropriate and obtaining collateral. The Bank elected to offset in the consolidated balance sheets certain gross derivative assets and liabilities subject to netting 
agreements. 

The Bank also elected not to offset certain derivative assets or liabilities and all collaterals received or paid that the Bank or the counterparties could legally offset in the event of 
default. In the tables below, these positions are deducted from the net fair value presented in the consolidated balance sheets in order to present the net exposures. The 
collateral values presented in the following table are limited to the related net derivative asset or liability balance and, accordingly, do not include excess collateral received or 
paid.

31 December 2016

Derivative assets

Gross fair
 value
 recognised

Less:  offset
 applied
 under master
 netting
 agreements

Net fair value
presented in the
 consolidated
 balance sheets

Less: positions not offset in the
consolidated balance sheets

Gross fair value
of derivatives

Cash collateral
 received / paid

Net exposures

Spot and forward foreign exchange and currency swaps

37,055

(6,959)

30,096

(6,811)

(8,292)

14,993

Derivative liabilities

Spot and forward foreign exchange and currency swaps

18,280

(6,959)

Net positive fair value

11,321

18,775

(6,811)

—

4,510

31 December 2015

Derivative assets

Gross fair
 value
 recognised

Less:  offset
 applied
 under master
 netting
 agreements

Net fair value
presented in the
 consolidated
 balance sheets

Less: positions not offset in the
consolidated balance sheets

Gross fair value
of derivatives

Cash collateral
 received / paid

Net exposures

Spot and forward foreign exchange and currency swaps

20,821

(7,127)

13,694

Derivative liabilities

Spot and forward foreign exchange and currency swaps

16,056

(7,127)

Net positive fair value

8,929

4,765

(78)

(78)

(269)

13,347

(185)

8,666

F- 44

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The following tables show the location and amount of gains (losses) recorded in either the consolidated statements of operations or consolidated statements of comprehensive 
income on derivative instruments outstanding.  During 2016, management revised the following disclosures to segregate the gains and losses attributable to the specific types of 
derivatives.

Derivative instrument

Consolidated statements of operations line item

Spot and forward foreign exchange

Foreign exchange revenue

Currency swaps, not designated as hedge Foreign exchange revenue

Currency swaps (net investment hedge)

Foreign exchange revenue

Total net gains (losses) recognised in net income

Derivative instrument

Consolidated statements of comprehensive income line item

Currency swaps (net investment hedge)

Net change in unrealised gains and losses on translation
of net investment in foreign operations

Total net gains recognised in comprehensive income

Note 17: Fair value measurements

Year ended

31 December
2016

31 December
2015

31 December
2014

(322)

2,710

(1,091)

1,297

110

1,643

2,331

4,084

(724)

7,916

742

7,934

31 December
2016

31 December
2015

31 December
2014

12,713

12,713

4,254

4,254

6,799

6,799

The following table presents the financial assets and liabilities that are measured at fair value on a recurring basis. Management classifies these items based on the type of 
inputs used in their respective fair value determination as described in Note 2: Significant accounting policies.

Management reviews the price of each security monthly, comparing market values to expectations and to the prior month’s price. Management's expectations are based upon 
knowledge of prevailing market conditions and developments relating to specific issuers and/or asset classes held in the investment portfolio. Where there are unusual or 
significant price movements, or where a certain asset class has performed out-of-line with expectations, the matter is reviewed by the Group Asset and Liability Committee.

Financial instruments in Level 1 include actively traded redeemable mutual funds.

Financial instruments in Level 2 include corporate bonds, mortgage-backed securities and other asset-backed securities, forward foreign exchange contracts and mutual funds 
not actively traded.

Financial instruments in Level 3 include asset-backed securities for which the market is relatively illiquid and for which information about actual trading prices is not readily 
available.

There were no transfers between Level 1 and Level 2 or Level 2 and Level 3 during the year ended 31 December 2016 and the year ended 31 December 2015.

F- 45

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

31 December 2016

Fair value

Level 1

Level 2

Level 3

31 December 2015

Fair value

Level 1

Level 2

Level 3

Total 
carrying
amount / 
fair value

—

—

—

6,313

6,313

2,430,402

27,020

514,475

12,493

150,546

197,802

—

—

—

222

222

2,430,402

27,020

514,475

—

—

—

—

—

—

—

—

—

12,493

150,546

197,802

—

—

Total  
carrying
amount / 
fair value

279,343

7,489

28,285

6,182

321,299

1,404,499

29,575

506,144

12,161

148,726

100,244

279,343

7,489

28,285

279

315,396

1,404,499

29,575

506,144

—

—

—

—

—

—

—

—

—

12,161

148,726

100,244

—

—

—

—

—

5,903

5,903

—

—

—

—

—

—

—

—

—

3,320,245

12,493

3,332,738

30,096

11,321

—

—

30,096

11,321

2,189,188

12,161

2,201,349

13,694

8,929

—

—

13,694

8,929

Items that are recognised at fair value on a recurring basis:

Financial assets

Trading investments

US government and federal agencies

Non-US governments debt securities

Asset-backed securities - Student loans

Mutual funds

Total trading

Available-for-sale investments

US government and federal agencies

Non-US governments debt securities

Corporate debt securities

Asset-backed securities - Student loans

Commercial mortgage-backed securities

Residential mortgage-backed securities

Total available-for-sale

Other assets - Derivatives

Financial liabilities

Other liabilities - Derivatives

—

—

—

6,091

6,091

—

—

—

—

—

—

—

—

—

Level 3 Reconciliation
The Level 3 Asset-backed securities - Student loans is a federal family education loan programme guaranteed student loan security and is valued using a non-binding broker 
quote. The fair value provided by the broker is based on the last trading price of similar securities but as the market for the security is illiquid, a Level 2 classification is not 
supported.

Significant increases (decreases) in any of the preceding inputs in isolation could result in a significantly different fair value measurement. Generally a change in assumption 
used for the probability of defaults is accompanied by a directionally similar change in the assumption used for the loss severity.

Carrying amount at beginning of year

Proceeds from sales, paydowns and maturities

Accretion recognised in net income

Realised and unrealised gains (losses) recognised in other comprehensive income

Realised and unrealised gains recognised in net income

Carrying amount at end of year

31 December
2016

31 December
2015

31 December
2014

Available-
 for-sale 
investments

Available-
 for-sale 
investments

Available-
 for-sale
investments

12,161

12,226

—

—

332

—

—

—

(65)

—

12,493

12,161

45,304

(36,439)

915

(6,286)

8,732

12,226

F- 46

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Items Other Than Those Recognised at Fair Value on a Recurring Basis:

Financial assets

Cash due from banks

Securities purchased under agreement to resell

Short-term investments

Investments held-to-maturity

Loans, net of allowance for credit losses

Other real estate owned¹

Financial liabilities

Customer deposits

Demand deposits

Term deposits

Deposits from banks

Long-term debt

Level

 Level 1

 Level 2

 Level 1

 Level 2

 Level 2

 Level 2

 Level 2

 Level 2

 Level 2

 Level 2

31 December 2016

31 December 2015

Carrying
amount

Fair
 value

Appreciation /
(depreciation)

Carrying
amount

Fair
 value

Appreciation /
(depreciation)

2,101,651

2,101,651

148,813

519,755

1,061,103

3,570,478

14,199

148,813

519,755

1,046,828

3,566,812

14,199

—

—

—

(14,275)

(3,666)

2,288,890

2,288,890

—

409,482

701,282

—

409,482

701,495

4,000,155

3,996,443

—

11,206

11,206

8,193,213

1,816,640

23,796

117,000

8,193,213

1,817,564

23,796

117,683

—

(924)

—

(683)

7,654,643

1,513,025

14,478

117,000

7,654,643

1,514,126

14,478

116,606

—

—

—

213

(3,712)

—

—

(1,101)

—

394

¹ The current carrying value of OREO is adjusted to fair value only when there is devaluation below carrying value.

Note 18: Interest rate risk

The following tables set out the assets, liabilities and shareholders' equity and off-balance sheet instruments on the date of the earlier of contractual maturity, expected maturity 
or repricing date. Use of these tables to derive information about the Bank’s interest rate risk position is limited by the fact that customers may choose to terminate their financial 
instruments at a date earlier than the contractual maturity or repricing date. Examples of this include fixed-rate mortgages, which are shown at contractual maturity but which 
may pre-pay earlier, and certain term deposits, which are shown at contractual maturity but which may be withdrawn before their contractual maturity subject to prepayment 
penalties. Investments are shown based on remaining contractual maturities. The remaining contractual principal maturities for mortgage-backed securities (primarily US 
government agencies) do not consider prepayments. Remaining expected maturities will differ from contractual maturities because borrowers may have the right to prepay 
obligations before the underlying mortgages mature.

F- 47

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

31 December 2016

Earlier of contractual maturity or repricing date

Within  3
 months

3 to 6
 months 

6 to 12
 months

1 to 5
 years 

After
 5 years

Non-interest
 bearing 
funds 

(in $ millions)

Assets

Cash due from banks

Securities purchased under agreement to resell

Short-term investments

Investments

Loans

Other assets

Total assets

Liabilities and shareholders' equity

Shareholders’ equity

Demand deposits

Term deposits

Other liabilities

Long-term debt

Total liabilities and shareholders' equity

Interest rate sensitivity gap

Cumulative interest rate sensitivity gap

(in $ millions)

Assets

Cash due from banks

Short-term investments

Investments

Loans

Other assets

Total assets

Liabilities and shareholders' equity

Shareholders’ equity

Demand deposits

Term deposits

Other liabilities

Long-term debt

Total liabilities and shareholders' equity

Interest rate sensitivity gap

Cumulative interest rate sensitivity gap

Note 19: Long-term debt

1,991

149

135

1,343

3,339

—

6,957

—

5,828

1,492

—

92

7,412

—

—

385

15

53

—

453

—

—

166

—

—

166

(455)

(455)

287

(168)

—

—

—

81

57

—

138

—

—

92

—

—

92

46

(122)

—

—

—

704

81

—

785

—

—

71

—

25

96

689

567

2,178

117

871

3,735

—

6,901

—

5,783

989

—

92

6,864

37

37

—

291

79

84

—

454

—

—

296

—

—

296

158

195

—

1

19

53

—

73

—

—

153

—

—

153

(80)

115

—

—

620

67

—

687

—

—

79

—

25

104

583

698

—

—

—

2,251

38

—

2,289

—

—

—

—

—

—

—

—

1,629

47

—

1,676

—

—

—

—

—

—

3,338

11,104

2,289

2,856

(2,856)

—

—

—

Total

2,102

149

520

4,400

3,570

363

11,104

711

8,213

1,821

242

117

Total

2,289

409

3,224

4,000

354

10,276

750

7,665

1,517

227

117

111

—

—

6

2

363

482

711

2,385

—

242

—

111

—

6

14

354

485

750

1,882

—

227

—

2,859

10,276

1,676

2,374

(2,374)

—

—

—

31 December 2015

Earlier of contractual maturity or repricing date

Within  3
 months

3 to 6
 months 

6 to 12
 months

1 to 5
 years 

After
 5 years

Non-interest
 bearing 
funds 

On 28 May 2003, the Bank issued US $125 million of Subordinated Lower Tier II capital notes. The notes were issued at par and in two tranches, namely US $78 million in 
Series A notes due 2013 and US $47 million in Series B notes due 2018.  The issuance was by way of private placement with US institutional investors. The notes are listed on 
the Bermuda Stock Exchange (“BSX”) in the specialist debt securities category. Part of the proceeds of the issue were used to repay the entire amount of the US $75 million 
outstanding subordinated notes redeemed in July 2003. The notes issued under Series A paid a fixed coupon of 3.94% until 27 May 2008 when it was redeemed in whole by the 
Bank. The Series B notes paid a fixed coupon of 5.15% until 27 May 2013 when they became redeemable in whole at the Bank’s option. The Series B notes were priced at a 
spread of 1.35% over the 10-year US Treasury yield. 

F- 48

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

On 27 June 2005, the Bank issued US $150 million of Subordinated Lower Tier II capital notes. The notes were issued at par in two tranches, namely US $90 million in Series A 
notes due 2015 and US $60 million in Series B notes due 2020.  The issuance was by way of private placement with US institutional investors. The notes are listed on the BSX 
in the specialist debt securities category. The notes issued under Series A paid a fixed coupon of 4.81% until 2 July 2010 after which the coupon rate became floating and the 
principal became redeemable in whole at the Bank's option. The Series B notes pay a fixed coupon of 5.11% until 2 July 2015 when they also become redeemable in whole at 
the Bank’s option. The Series A notes were priced at a spread of 1.00% over the five-year US Treasury yield and the Series B notes were priced at a spread of 1.10% over the 
10-year US Treasury yield. During September 2011, the Bank repurchased a portion of the outstanding 5.11% 2005 Series B Subordinated notes (“the Note”). The face value of 
the portion of the Note repurchased was $15 million and the purchase price paid for the repurchase was $13.875 million, which realised a gain of $1.125 million.  During January 
2014, the Bank fully redeemed the 2005 issuance Series A subordinated debt for its nominal value of $90 million.

On 27 May 2008, the Bank issued US $78 million of Subordinated Lower Tier II capital notes. The notes were issued at par and in two tranches, namely US $53 million in Series 
A notes due 2018 and US $25 million in Series B notes due 2023.  The issuance was by way of private placement with US institutional investors. The notes are listed on the BSX 
in the specialist debt securities category. The proceeds of the issue were used to repay the entire amount of the US $78 million outstanding subordinated notes redeemed in 
May 2008. The notes issued under Series A paid a fixed coupon of 7.59% until 27 May 2013 when they became redeemable in whole at the option of the Bank. In May 2013, the 
Bank exercised its option to redeem the Series A note outstanding at face value. The Series B notes pay a fixed coupon of 8.44% until 27 May 2018 when they also become 
redeemable in whole at the Bank’s option. The Series B notes were priced at a spread of 4.51% over the 10-year US Treasury yield. 

No interest was capitalised during the years ended 31 December 2016, 2015 and 2014.

In the event the Bank would be in a position to redeem long-term debt, priority would go the redemption of the higher interest-bearing Series, subject to availability relative to the 
earliest date the Series is redeemable at the Bank's option.

The following table presents the contractual maturity and interest payments for long-term debt issued by the Bank as at 31 December 2016. The interest payments are 
calculated until contractual maturity using the current LIBOR rates.

Earliest date
redeemable at
the Bank's
option

Contractual
maturity date

Interest rate
until date
redeemable

Interest rate from earliest date
redeemable to contractual
maturity

Principal 
Outstanding

Within
 1 year

1 to 5
 years 

After
 5 years

Interest payments until
contractual maturity

Long-term debt

Bermuda

2003 issuance - Series B

27 May 2013

27 May 2018

5.15% 3 months US$ LIBOR + 2.000%

2005 issuance - Series B

2 July 2015

2 July 2020

5.11% 3 months US$ LIBOR + 1.695%

2008 issuance - Series B

27 May 2018

27 May 2023

8.44% 3 months US$ LIBOR + 4.929%

Total

Note 20: Earnings per share

47,000

45,000

25,000

117,000

1,354

1,158

2,110

4,622

672

3,184

6,185

10,041

—

—

2,188

2,188

Earnings per share have been calculated using the weighted average number of common shares outstanding during the year after deduction of the shares held as treasury 
stock. The dilutive effect of share-based compensation plans was calculated using the treasury stock method, whereby the proceeds received from the exercise of share-based 
awards are assumed to be used to repurchase outstanding shares, using the average market price of the Bank’s shares for the year. Numbers of shares are expressed in 
thousands.  

Prior to their conversion into common shares on 31 March 2015, outstanding contingent value convertible preference ("CVCP") shares were classified as participating securities 
as they were entitled to dividends declared to common shareholders on a 1:1 basis and were therefore included in the basic earnings per share calculation.

During the year ended 31 December 2016, options to purchase an average of 2.6 million (2015: 2.9 million, 2014: 3.1 million) common shares were outstanding. During the year 
ended 31 December 2016, the average number of outstanding awards of unvested common shares was 0.8 million (2015: 0.9 million, 2014: 1.0 million). Only awards for which 
the sum of 1) the expense that will be recognised in the future (i.e. the unrecognised expense) and 2) its exercise price, if any, was lower than the average market price of the 
Bank‘s common shares were considered dilutive and, therefore, included in the computation of diluted earnings per share. An award's unrecognised expense is also considered 
to be the proceeds the employees would need to pay to purchase accelerated vesting of the awards. For purposes of calculating dilution, such proceeds are assumed to be 
used by the Bank to buy back common shares at the average market price. The weighted-average number of outstanding awards, net of the assumed weighted-average number 
of common shares bought back, is included in the number of diluted participating shares.

A warrant, outstanding until the Bank repurchased it in December 2016, to purchase 0.43 million (31 December 2015 and 2014: 0.43 million) common shares issued to the 
Government of Bermuda in exchange for the Government's guarantee of the preference shares, with an exercise price per share of $34.72 (31 December 2015: $34.72, 31 
December 2014: $34.89) was not included in the computation of earnings per share for the years ended 31 December 2016, 2015 and 2014 because the exercise price was 
greater than the average market price of the Bank‘s common shares.

F- 49

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Net income

Less: Preference dividends declared and guarantee fee

Less: Premium on preference share buyback and redemption

Net income attributable to participating shares

Less: Dividend paid on common shares

Less: Dividend paid on contingent value convertible preference shares

Undistributed earnings attributable for participating shares

Basic Earnings Per Share

Weighted average number of shares issued

Weighted average number of common shares held as treasury stock

Weighted average number of participating shares (in thousands)

Allocation of undistributed earnings - Basic

Distributed earnings per share

Undistributed earnings per share

Basic Earnings Per Share

Year Ended

31 December 2016

31 December 2015

31 December 2014

115,942

(15,655)

(41,913)

58,374

(19,346)

—

39,028

77,739

(16,455)

(28)

61,256

(24,708)

(138)

36,410

108,159

(16,546)

(96)

91,517

(27,088)

(352)

64,077

Common shares

Common shares

CVCP

Common shares

 CVCP

49,128

(506)

48,622

49,842

(1,079)

48,763

39,028

36,292

0.40

0.80

1.20

0.50

0.75

1.25

159

 N/A

159

118

0.20

0.19

0.39

54,994

(934)

54,060

63,259

0.50

1.17

1.67

699

 N/A

699

818

0.50

1.17

1.67

Diluted Earnings Per Share

Common shares

Common shares

CVCP

Common shares

 CVCP

Adjusted weighted average number of participating shares outstanding

48,622

48,763

Net dilution impact related to options to purchase common shares

Net dilution impact related to awards of unvested common shares

607

382

472

609

Weighted average number of diluted participating shares (in thousands)

49,611

49,844

Allocation of undistributed earnings - Diluted

39,028

36,294

Distributed earnings per share

Undistributed earnings per share

Diluted Earnings Per Share

Note 21: Share-based payments

0.40

0.78

1.18

0.50

0.73

1.23

159

 N/A

 N/A

159

116

0.20

0.19

0.39

54,060

393

496

54,949

63,272

0.50

1.15

1.65

699

 N/A

 N/A

699

805

0.50

1.15

1.65

The common shares transferred to employees under all share-based payments are either taken from the Bank's common treasury shares or from newly issued shares. All share-
based payments are settled by the ultimate parent company, which pursuant to Bermuda law is not taxed on income.  There are no income tax benefits in relation to the issue of 
such shares as a form of compensation.

In conjunction with the 2010 capital raise, the Board of Directors approved the 2010 Omnibus Plan (the "2010 Plan"). Under the 2010 Plan, 5% of the Bank’s fully diluted 
common shares, equal to approximately 2.95 million shares, were initially available for grant to certain officers in the form of stock options or unvested shares awards. Both 
types of awards are detailed below. In 2012 and 2016, the Board of Directors approved an increase to the equivalent number of shares allowed to be granted under the 2010 
Plan to respectively 5.0 million and 7.5 million shares.

Stock Option Awards
1997 Stock Option Plan
Prior to the capital raise on 2 March 2010, the Bank granted stock options to employees and Directors of the Bank that entitle the holder to purchase one common share at a 
subscription price equal to the market price on the effective date of the grant. Generally, the options granted vest 25 percent at the end of each year for four years, however 
as a result of the 2010 capital raise, the options granted under the Bank's 1997 Stock Option Plan to employees became fully vested and options awarded to certain executives 
were surrendered. 

2010 Plan
Under the 2010 Plan, options are awarded to Bank employees and executive management, based on predetermined vesting conditions that entitle the holder to purchase one  
common share at a subscription price usually equal to the price of the most recently traded common share when granted and have a term of 10 years.  The subscription price is 
reduced for all special dividends declared by the Bank. Stock option awards granted under the 2010 Plan vest based on two specific types of vesting conditions i.e., time and 
performance conditions, as detailed below:

Time vesting condition
50% of each option award is granted in the form of time vested options and vests 25% on each of the second, third, fourth and fifth anniversaries of the effective grant date.

F- 50

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

In addition to the time vesting conditions noted above, the options will generally vest immediately:
• by reason of the employee’s death or disability,
• upon termination, by the Bank, of the holder’s employment, unless if in relation with the holder’s misconduct, or
• in limited circumstances and specifically approved by the Board, as stipulated in the holder’s employment contract.

In the event of the employee’s resignation, any unvested portion of the awards shall generally be forfeited and any vested portion of the options shall generally remain 
exercisable during the 90-day period following the termination date or, if earlier, until the expiration date, and any vested portion of the options not exercised as of the expiration 
of such period shall be forfeited without any consideration therefore.

Performance vesting condition
50% of each option award is granted in the form of performance options and vests (partially or fully) on a “valuation event” date (date any of the 2 March 2010 new investors 
transfers at least 5% of the total number of common shares or the date that there is a change in control and any of the new investors realises a predetermined multiple of 
invested capital (“MOIC”)).  On 21 September 2016, it was determined that a valuation event occurred during which a new investor realised a MOIC of more than 200% of the 
original invested capital of $12.09 per share and accordingly, all outstanding unvested performance options vested. Accordingly, as at 31 December 2016 the grant date fair 
value not yet recognised in expenses of outstanding performance options is nil (31 December 2015: $8.7 million).

Weighted average fair value of stock options granted

Year ended 31 December 2012 (most recent year during which options were granted)

Year ended 31 December 2011

Time vested
options

Performance
 vested options

$

$

4.20 $

4.10 $

4.40

4.30

The weighted average fair value of stock options granted in the years ended 31 December 2012 and 2011 was calculated using the Black-Scholes-Merton option-pricing model 
for the time vested options and a lattice-based binomial option-pricing model for the performance options.

Changes in Outstanding Stock Options

Number of shares transferable upon
exercise (thousands)

Weighted average
 exercise price  ($)

Weighted average
 remaining life (years)

Year ended 31 December 2016

Outstanding at beginning of year

Exercised

Forfeitures and cancellations

Resignations, retirements, redundancies

Outstanding at end of year

Vested and exercisable at end of year

1997 Stock
 Option Plan

2010 Stock
 Option Plan

218

—

(102)

—

116

116

2,608

(625)

(5)

(28)

1,950

1,950

Total

2,826

(625)

(107)

(28)

2,066

2,066

1997 Stock
 Option Plan

2010 Stock
 Option Plan

1997 Stock
 Option Plan

2010 Stock
 Option Plan

135.19

—

138.79

—

132.13

132.13

11.60

11.68

11.50

11.50

11.57

11.57

1.18

1.18

3.42

3.42

Number of shares transferable upon
exercise (thousands)

Weighted average
 exercise price  ($)

Weighted average
 remaining life (years)

Year ended 31 December 2015

Outstanding at beginning of year

Exercised

Forfeitures and cancellations

Resignations, retirements, redundancies

Outstanding at end of year

Vested and exercisable at end of year

1997 Stock
 Option Plan

2010 Stock
 Option Plan

352

—

(134)

—

218

218

2,678

(55)

(2)

(13)

2,608

1,242

Total

3,030

(55)

(136)

(13)

2,826

1,460

1997 Stock
 Option Plan

2010 Stock
 Option Plan

1997 Stock
 Option Plan

2010 Stock
 Option Plan

130.70

—

123.30

—

135.19

135.19

11.70

11.50

11.50

11.50

11.60

11.60

1.78

1.78

4.67

4.94

Number of shares transferable upon
exercise (thousands)

Weighted average
 exercise price  ($)

Weighted average
 remaining life (years)

Year ended 31 December 2014

Outstanding at beginning of year

Exercised

Forfeitures and cancellations

Expiration at end of plan life

Outstanding at end of year

Vested and exercisable at end of year

1997 Stock
 Option Plan

2010 Stock
 Option Plan

399

—

(44)

(3)

352

352

2,781

(103)

—

—

2,678

868

1997 Stock
 Option Plan

2010 Stock
 Option Plan

1997 Stock
 Option Plan

2010 Stock
 Option Plan

128.30

—

108.60

137.60

130.70

130.70

11.70

11.60

11.60

—

11.70

11.70

2.38

2.38

5.66

5.65

Total

3,180

(103)

(44)

(3)

3,030

1,220

F- 51

Aggregate
 intrinsic value
 ($ thousands)

8,938

38,489

Aggregate
 intrinsic value
 ($ thousands)

393

20,594

Aggregate
 intrinsic value
 ($ thousands)

874

22,233

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Share-Based Plans
Recipients of unvested share awards are entitled to the related common shares at no cost, at the time the award vests. Recipients of unvested shares may be entitled to receive 
additional unvested shares having a value equal to the cash dividends that would have been paid had the unvested shares been issued and vested. Such additional unvested 
shares granted as dividend equivalents are subject to the same vesting schedule and conditions as the underlying unvested shares.

Unvested shares subject only to the time vesting condition generally vest upon retirement, death, disability or upon termination, by the Bank, of the holder’s employment unless if 
in connection with the holder’s misconduct. Unvested shares subject to both time vesting and performance vesting conditions remain outstanding and unvested upon retirement 
and will vest only if the performance conditions are met. Unvested shares can also vest in limited circumstances and if specifically approved by the Board, as stipulated in the 
holder’s employment contract. In all other circumstances, unvested shares are generally forfeited when employment ends.

Employee Deferred Incentive Plan (“EDIP”)
Under the Bank’s EDIP Plan, shares were awarded to Bank employees and executive management based on the time vesting condition, which states that the shares will vest 
equally over a three-year period from the effective grant date.

Executive Long-Term Incentive Share Plan (“ELTIP”)  - Years 2012 and 2011
Under the Bank’s 2012 and 2011 ELTIP, shares were awarded to Bank employees and executive management, based on predetermined vesting conditions.  Two types of 
vesting conditions upon which the shares were awarded comprise the ELTIP: 1) 50% of each share award was granted in the form of time vested shares, generally vesting 
equally over a three-year period from the effective grant date; and 2) 50% of each share award was granted in the form of performance shares, generally vesting upon the 
achievement of certain performance targets in the three-year period from the effective grant date.

Executive Long-Term Incentive Share Plan (“ELTIP”) - Years 2016, 2015, 2014 and 2013
The 2016 ELTIP was approved on 18 February 2016. Under the Bank’s 2016, 2015, 2014 and 2013 ELTIP, performance shares were awarded to executive management. These 
shares will generally vest upon the achievement of certain performance targets in the three-year period from the effective grant date. 

Changes in Outstanding ELTIP and EDIP awards (in thousands of shares transferable upon vesting)

Outstanding at beginning of year

Granted

Vested (fair value in 2016: $7.0 million, 2015: $10.6 million, 2014: $5.5 million)

Resignations, retirements, redundancies

Outstanding at end of year

Share-based Compensation Cost Recognised in Net Income

Year ended

31 December 2016

31 December 2015

31 December 2014

EDIP

ELTIP

EDIP

ELTIP

EDIP

ELTIP

226

115

(118)

(8)

215

606

360

(302)

(24)

640

265

175

(207)

(7)

226

706

253

(322)

(31)

606

218

150

(103)

—

265

644

255

(185)

(8)

706

31 December 2016

Stock 
option
 plans
8,697

EDIP and
 ELTIP

5,375

Year ended

31 December 2015

31 December 2014

Total

14,072

Stock option
 plans

EDIP and
 ELTIP

521

7,182

Total

7,703

Stock option
 plans

EDIP and
 ELTIP

1,915

6,954

Total

8,869

Cost recognised in net income

Unrecognised Share-based Compensation Cost

2010 Stock Option Plan

Time vesting options

Performance vesting options

EDIP

ELTIP

Time vesting shares

Performance vesting shares

Total unrecognised expense

Note 22: Share buy-back plans

31 December
2016

31 December
2015

—

—

8

8,689

2,040

2,098

2,988

3,802

8,830

21

3,432

14,248

The Bank initially introduced two share buy-back programmes on 1 May 2012 as a means to improve shareholder liquidity and facilitate growth in share value.  Each programme 
was approved by the Board of Directors for a period of 12 months, in accordance with the regulations of the BSX. The BSX must be advised monthly of shares purchased 
pursuant to each programme. 

From time to time the Bank's associates, insiders and insiders' associates as defined by the BSX regulations may sell shares which may result in such shares being repurchased 
pursuant to each programme, provided no more than any such person's pro-rata share of the listed securities is repurchased.  Pursuant to the BSX regulations, all repurchases 
made by any issuer pursuant to a securities repurchase programme must be made: (1) in the open market and not by private agreement; and (2) for a price not higher than the 

F- 52

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

last independent trade for a round lot of the relevant class of securities. See Note 24: Capital structure, in which certain large one-time share buy-back transactions are 
described.

Common Share Buy-Back Programme
Effective 1 April 2014, the Board approved, the 2014 common share buy-back programme authorising the purchase for treasury of up to 1.5 million common shares.

On 26 February 2015, the Board approved, with effect from 1 April 2015, the 2015 common share buy-back programme, authorising the purchase for treasury of up to 0.8 million 
common shares.

On 19 February 2016, the Board approved, with effect from 1 April 2016, the 2016 common share buy-back programme, authorising the purchase for treasury of up to 0.8 million 
common shares.

Common share buy-backs

Acquired number of shares (to the nearest 1)

Average cost per common share

Total cost (in US dollars)

2016

97,053

16.36

Year ended 31 December

2015

250,371

19.42

2014

856,734

19.86

2013

403,848

13.89

2012

726,005

12.40

Total

2,334,011

16.31

1,588,189

4,862,248

17,018,412

5,610,907

8,999,061

38,078,817

Preference Share Buy-Back Programme
On 28 April 2014, the Board approved the 2014 preference share buy-back programme, authorising the purchase for cancellation of up to 26,000 preference shares.

On 26 February 2015, the Board approved, with effect from 5 May 2015, the 2015 preference share buy-back programme, authorising the purchase for cancellation of up to 
5,000 preference shares.

Preference share buy-backs

Acquired number of shares (to the nearest 1)

Average cost per preference share

Total cost (in US dollars)

2016

—

—

—

2015

183

1,151.55

210,734

2014

560

1,172.26

656,465

2013

11,972

1,230.26

14,728,624

2012

4,422

1,218.40

5,387,777

Total

17,137

1,224.46

20,983,600

Year ended 31 December

Note 23: Accumulated other comprehensive loss

31 December 2016

Balance at beginning of year

Transfer of AFS investments to HTM investments

Other comprehensive income (loss), net of taxes

Balance at end of year

31 December 2015

Balance at beginning of year

Transfer of AFS investments to HTM investments

Other comprehensive income (loss), net of taxes

Balance at end of year

31 December 2014

Balance at beginning of year

Other comprehensive income (loss), net of taxes

Balance at end of year

Unrealised (losses)
 on translation of
 net investment in
 foreign
 operations
(13,645)

—

(6,507)

(20,152)

Unrealised
 gains (losses)
 on AFS
 investments

HTM
 investments

(2,350)

1,442

(71)

(979)

(57)

(1,442)

(21,181)

(22,680)

Employee benefit plans

Post-
retirement
 healthcare

Subtotal -
 employee
benefits plans

Total AOCL

(28,114)

(74,445)

(90,497)

—

—

—

(9,523)

(26,424)

(54,183)

(37,637)

(100,869)

(144,680)

Pension

(46,331)

—

(16,901)

(63,232)

Unrealised (losses)
 on translation of
 net investment in
 foreign
 operations

Unrealised
 gains (losses)
 on AFS
 investments

HTM
 investments

(10,506)

—

(3,139)

(13,645)

—

(2,715)

365

(2,350)

Employee benefit plans

9,021

2,715

(11,793)

Pension

(53,169)

—

6,838

(57)

(46,331)

Post- 
retirement
 healthcare

Subtotal -
 employee
benefits plans

Total AOCL

(22,866)

(76,035)

(77,520)

—

(5,248)

(28,114)

—

1,590

(74,445)

—

(12,977)

(90,497)

Unrealised (losses)
 on translation of
 net investment in
 foreign
 operations
(7,632)

(2,874)

(10,506)

Unrealised
 gains (losses)
 on AFS
 investments

HTM
 investments

—

—

—

(31,064)

40,085

9,021

Employee benefit plans

Post- 
retirement
 healthcare

Subtotal -
 employee
benefits plans

6,724

(29,590)

(22,866)

(28,892)

(47,143)

(76,035)

Pension

(35,616)

(17,553)

(53,169)

Total AOCL

(67,588)

(9,932)

(77,520)

F- 53

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Net Change of AOCL Components

Year ended

Line item in the consolidated
statements of operations, if any

31 December
2016

31 December
2015

31 December
2014

Net unrealised gains (losses) on translation 
  of net investment in foreign operations adjustments

Foreign currency translation adjustments

Gains (loss) on net investment hedge

Net change

N/A

N/A

Held-to-maturity investment adjustments

Net unamortised gains (losses) transferred from AFS

N/A

Amortisation of net gains (losses) to net income

Interest income on investments

Foreign currency translation adjustments of related balances

N/A

Net change

Available-for-sale investment adjustments

Gross unrealised gains (losses)

Net unrealised (gains) losses transferred to HTM

Transfer of realised (gains) losses to net income

N/A

N/A

Net realised gains (losses) on AFS
investments

Foreign currency translation adjustments of related balances

N/A

Net change

Employee benefit plans adjustments

Defined benefit pension plan

Net actuarial gain (loss)

Amortisation of actuarial losses

Change in deferred taxes

Foreign currency translation adjustments of related balances

Net change

Post-retirement healthcare plan

Net actuarial (loss)

Prior service cost

Amortisation of net actuarial losses

Amortisation of prior service credit

Net change

N/A

Salaries and other employee benefits

N/A

N/A

N/A

N/A

Salaries and other employee benefits

Salaries and other employee benefits

(25,691)

19,184

(6,507)

1,442

(71)

—

1,371

(19,635)

(1,442)

(1,546)

—

(22,623)

(19,956)

1,702

1,315

38

(16,901)

(5,911)

—

2,731

(6,343)

(9,523)

(9,723)

6,584

(3,139)

(2,715)

378

(13)

(2,350)

(16,337)

2,715

4,407

137

(9,078)

5,096

1,703

(391)

430

6,838

(2,252)

—

3,347

(6,343)

(5,248)

(10,574)

7,700

(2,874)

—

—

—

—

48,703

—

(8,680)

62

40,085

(18,947)

1,058

83

253

(17,553)

(15,892)

(7,901)

922

(6,719)

(29,590)

Other comprehensive income (loss), net of taxes

(54,183)

(12,977)

(9,932)

Note 24: Capital structure

Authorised Capital
On 16 September 2016, the Bank began trading on the New York Stock Exchange under the ticker symbol "NTB".  The offering of 12,234,042 common shares consisted of 
5,957,447 newly issued common shares sold by Butterfield and 6,276,595 common shares sold by certain selling shareholders, including 1,595,744 common shares sold by 
certain of the selling shareholders pursuant to the underwriters’ option to purchase additional shares, which was exercised in full prior to the closing.

On 25 July 2016, the Bank’s board of directors approved a consolidation of the existing common shares on the basis of a 10 to 1 ratio, subject to shareholder approval. As a 
result of this consolidation, effective 6 September 2016 upon shareholder approval, every 10 common shares of par value BM$0.01 were consolidated into 1 common share of 
par value BM$0.10 (the “Share Consolidation”). 

In addition, as of 6 September 2016, the par value of each issued common share and each authorised but unissued common share was reduced from BM$0.10 to BM$0.01 and 
the authorised share capital of the Bank was correspondingly reduced from 2,000,000,000 common shares of par value BM$0.10 each, 6,000,000,000 
ordinary 
shares of par value BM$0.01 each, 110,200,001 preference shares of par value US$0.01 each and 50,000,000 preference shares of par value £0.01 each to 2,000,000,000 
common shares of par value BM$0.01 each, 6,000,000,000 
and 50,000,000 preference shares of par value £0.01 each, without any payment by the Bank to the holders of the voting ordinary shares in respect thereof (the “Reduction in 
Par Value” and together with the Share Consolidation, the “Reverse Share Split”).

ordinary shares of par value BM$0.01 each, 110,200,001 preference shares of par value US$0.01 each 

Immediately following the Reduction in Par Value, the Bank repurchased any and all fractions of common shares issued and outstanding following the Reduction in Par Value, 
from the holders thereof.  All share, 
been retroactively adjusted to reflect the decreased number of shares resulting from this action.

payments and dividend information presented in these consolidated financial statements and accompanying footnotes has 

F- 54

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Prior to the Reverse Share Split, the Bank’s total authorised share capital consisted of (i) 20 billion common shares of par value BM$0.01, (ii) 6 billion 
shares of par value BM$0.01; (iii) 110,200,001 preference shares of par value US$0.01 and (iv) 50 million preference shares of par value £0.01.

ordinary 

On 30 April 2015, Butterfield repurchased and cancelled 8,000,000 shares held by CIBC for $15.00 per share, for a total of $120 million. The remaining CIBC shareholding in 
Butterfield (representing 2,343,423 shares) was taken up by Carlyle Global Financial Services, L.P. at $15.00 per share and subsequently sold to other investors.

On 13 August 2015, Butterfield repurchased and cancelled 400,000 shares held by two shareholders for $14.90 per share, for a total of $5.96 million.  

Preference Shares
On 22 June 2009, the Bank issued 200,000 Government guaranteed, 8.00% non-cumulative perpetual limited voting preference shares (the “preference shares”). The issuance 
price was US$1,000 per share. The preference share buy-backs are disclosed in Note 22: Share Buy-Back Plans.

The preference share principal and dividend payments are guaranteed by the Government of Bermuda. At any time after the expiry of the guarantee offered by the Government 
of Bermuda, and subject to the approval of the BMA, the Bank would have been able to redeem, in whole or in part, any preference shares at the time issued and outstanding, at 
a redemption price equal to the liquidation preference plus any unpaid dividends at the time.

Holders of preference shares were entitled to receive, on each preference share only when, as and if declared by the Board of Directors, non-cumulative cash dividends at a rate 
per annum equal to 8.00% on the liquidation preference of US $1,000 per preference share payable quarterly in arrears. In exchange for the Government's commitment, the 
Bank issued to the Government a warrant that, upon issuance, allowed the purchase of 427,960 common shares of the Bank at an exercise price of $70.10 per share. The 
warrant which, after adjustments in accordance with anti-dilution terms allowed for the purchase of 432,028 shares with an exercise price of $34.72 per share was repurchased 
and cancelled by the Bank in December 2016.

On 15 December 2016, the Bank effected a mandatory redemption of its preference shares by paying a make-whole redemption payment (the "make-whole redemption price") 
of USD $1,180.00 per preference share to preference shareholders of record as at 1 December 2016.  The make-whole redemption price comprises the sum of the dividend per 
preference share for the current quarter, the $1,000 liquidation preference per preference share, discounted for present value, and the present value of future dividend payments 
through 22 June 2019.   Following the payment of the make-whole redemption price, all issued and outstanding preference shares were redeemed, cancelled and reverted to 
authorised but unissued preference shares of the Bank.  The preference shares were also delisted from both the BSX and the Luxembourg Stock Exchange.

On 11 May 2010, the Bank’s Rights offering was oversubscribed with the maximum allowable number of rights of 10,743,801 exercised and subsequently converted on the ratio 
of 0.07692 CVCP shares for each right unit exercised amounting to 826,415 CVCP shares issued. The CVCP shares have specific rights and conditions attached, which are 
explained in detail in the prospectus of the rights offering.   On 31 March 2015, all remaining CVCP shares were converted to common shares at a ratio of 1:1.

Dividends Declared
During the year ended 31 December 2016, the Bank paid cash dividends of $0.40 (31 December 2015: $0.50, 31 December 2014: $0.50) for each common share and CVCP 
share on record (CVCP shares were all converted to common shares on 31 March 2015) as of the related record dates. Subsequent to year-end, the Bank declared a fourth 
interim dividend of $0.32 per common share to be paid to shareholders of record on 13 March 2017. During the years ended 31 December 2016, 2015, and 2014, the Bank 
declared the full 8.00% cash dividends on preference shares in each quarter.

The Bank is required to comply with Section 54 of the Companies Act 1981 issued by the Government of Bermuda (the “Companies Act”) each time a dividend is declared or 
paid by the Bank and also obtain prior written approval from the BMA pursuant to the Banks and Deposit Companies Act 1999 for any dividends declared. The Bank has 
complied with Section 54 and has obtained BMA approval for all dividends declared during the periods under review.

Regulatory Capital
Effective 1 January 2016, the Bank’s regulatory capital is determined in accordance with current Basel III guidelines as issued by the BMA. Basel III adopts CET1 as the 
predominant form of regulatory capital with the CET1 ratio as a new metric. Basel III also adopts the new Leverage Ratio regime, which is calculated by dividing Tier 1 capital by 
an exposure measure. The exposure measure consists of total assets (excluding items deducted from Tier 1 capital) and certain off-balance sheet items converted into credit 
exposure equivalents as well as adjustments for derivatives to reflect credit risk and other risks. Prior to 1 January 2016, the Bank’s regulatory capital was determined in 
accordance with Basel II guidelines as issued by the BMA.

The Bank is fully compliant with all regulatory capital requirements and maintains capital ratios in excess of regulatory minimums as at 31 December 2016 and 31 December 
2015. The following table sets forth the Bank's capital adequacy in accordance with the Basel III framework as at 31 December 2016 and the Basel II framework as at 31 
December 2015:

F- 55

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

31 December 2016 (Basel III)

31 December 2015 (Basel II)

Actual

Regulatory
minimum

Actual

Regulatory
minimum

666,847

666,847

102,709

769,556

4,365,440

15.3%

15.3%

17.6%

5.8%

N/A

N/A

N/A

N/A

N/A

8.1%

9.6%

15.3%

5.0%

699,278

N/A

119,164

818,442

4,304,074

 N/A

16.2%

19.0%

N/A

N/A

N/A

N/A

N/A

N/A

N/A

4.0%

14.5%

N/A

Capital

Tier 1 capital

Common Equity Tier 1

Tier 2 capital

Total capital

Risk Weighted Assets

Capital Ratios (%)

Common Equity Tier 1

Total Tier 1

Total Capital

Leverage ratio

Note 25: Income taxes

The Bank is incorporated in Bermuda, and pursuant to Bermuda law is not taxed on either income or capital gains.  The Bank’s subsidiaries in the Cayman Islands and The 
Bahamas are not subject to any taxes in their respective jurisdictions on either income or capital gains under current law applicable in the respective jurisdictions. The Bank’s 
subsidiaries in the United Kingdom, Guernsey, and Switzerland are subject to the tax laws of those jurisdictions.

For the years ended 31 December 2016, 2015, and 2014, the Bank did not record any unrecognised tax benefits or expenses and has no uncertain tax positions as at 31 
December 2016, 2015, and 2014.

The Bank records income taxes based on the enacted tax laws and rates applicable in the relevant jurisdictions for the years ended 31 December 2016, 2015, and 2014. For the 
years ended 31 December 2016, 2015, and 2014, the Bank did not incur any interest or pay any penalties.

Year ended

Income taxes in consolidated statements of operations

31 December 2016

31 December 2015

31 December 2014

   Current tax expense (benefit)

   Deferred tax expense

Total tax expense (benefit)

727

—

727

819

457

1,276

(169)

—

(169)

F- 56

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Reconciliation between the Effective Income Tax Rate and the Statutory Income Tax Rate

31 December 2016

31 December 2015

31 December 2014

Year ended

Income tax expense at Bermuda corporation tax rate of 0%

$

—

Income tax expense in international offices taxed at different rates

(2,104)

Change in valuation allowance

Prior year tax adjustments

Tax loss carried forward

Other - net

Income tax expense (benefit) at effective tax rate

87

(71)

—

2,815

727

%

— %

(2)%

— %

— %

— %

3 %

1 %

$

—

(904)

466

80

—

1,634

1,276

%

— %

(1)%

1 %

— %

— %

2 %

2 %

$

—

1,501

(1,429)

(956)

—

715

(169)

%

— %

2 %

(2)%

(1)%

— %

1 %

— %

Deferred income taxes

Deferred income tax asset

   Tax loss carried forward

   Pension liability

   Fixed assets

   Allowance for compensated absence

   Onerous leases

Deferred income tax asset before valuation allowance

Less: valuation allowance

Net deferred income tax assets

Deferred income tax liability

   Other

Net deferred income tax asset

31 December 2016

31 December 2015

5,770

1,594

11

8

9

7,392

(5,638)

1,754

—

1,754

2,540

365

741

9

11

3,666

(3,105)

561

—

561

Management assesses the available positive and negative evidence to estimate if sufficient future taxable income will be generated to use the existing deferred tax assets. A 
significant piece of objective negative evidence evaluated was the cumulative loss incurred in the UK segment over the years ended 31 December 2016 and 2015. Such 
objective evidence limits the ability to consider other subjective evidence such as projections for future growth. 

On the basis of this evaluation, as of 31 December 2016, a valuation allowance of $5.6 million (31 December 2015: $3.1 million) has been recognised to record only the portion 
of the deferred tax asset that more likely than not will be realised. The amount of the deferred tax asset considered realisable, however, could be adjusted if estimates of future 
taxable income during the carry-forward period are reduced or increased, or if objective negative evidence in the form of cumulative losses is no longer present and additional 
weight may be given to subjective evidence such as our projections for growth. This valuation allowance relates specifically to our UK segment.

The Bank has net taxable loss carry forwards related to the Bank’s international operations of approximately $28.2 million (31 December 2015: $13.6 million), which have an 
indefinite life. 

Note 26: Business combinations

Bermuda Trust Company Limited and the Private Banking Investment Management of Operations of HSBC Bank Bermuda Limited Acquisition
On 29 April 2016, the Bank and two of its subsidiaries, Butterfield Trust (Bermuda) Limited ("BTBL") and Butterfield Asset Management Limited ("BAM"), acquired for a total 
purchase price of $22.0 million: 1) all outstanding shares of Bermuda Trust Company Limited ("BTCL", a wholly–owned subsidiary of HSBC Bank Bermuda Limited 
("HSBCBB")), 2) certain assets of the asset management services operations of HSBCBB and 3) certain assets of the private banking services operations of HSBCBB. The 
acquisition is in line with the Bank's growth strategy of developing core businesses in existing markets and was undertaken to add scale to the Bank capacity in these market 
segments where the Bank had already a significant presence and a long history. 

The acquisition date fair value of consideration transferred amounted to $22.0 million comprising cash settlement of $7.0 million paid on 29 April 2016, a second payment of $2.1 
million made on 6 May 2016, and contingent considerations payable in the second half of 2016 and evaluated at $12.4 million.  The contingent considerations were dependent 
on the trust and asset management clients retention by Butterfield before the end of the contingency period in September 2016 and the amount paid was $12.4 million.

The fair value of the net assets acquired and allocation of purchase is summarised as follows:

F- 57

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Total consideration transferred

Assets acquired

Intangible assets

Other assets

Total assets acquired

Liabilities acquired

Excess purchase price (goodwill)

As at

29 April 2016

21,778

21,443

3,345

24,788

3,010

—

The purchase price paid by the Bank was for  BTCL's net tangible value as well as intangible assets of $21.4 million in the form of customer relationships in all three segments 
with an estimated finite useful life of 15 years.

The Bank incurred transaction expenses related to this acquisition in the amount of $4.3 million, of which $3.3 million were expensed during the year ended 31 December 2016 
(including $0.7 million of legal and professional fees) and $1.0 million were expensed during the year ended 31 December 2015 (including $1.0 million of legal and professional 
fees).

For the year ended 31 December 2016, the amount of revenues and earnings relating to the acquired HSBC Bermuda operations that are not inextricably merged into the 
Bank’s operations are $9.8 million and $5.0 million respectively.
The following selected unaudited pro forma financial information has been provided to present a summary of the combined results of the Bank and the acquired operations from 
HSBC Bermuda, assuming the transaction had been effected on 1 January 2014. The unaudited pro forma data is for informational purposes only and does not necessarily 
represent results that would have occurred if the transaction had taken place on the basis assumed above. The pro forma have been prepared based on the actual results 
realised by the Bank from operating the acquired activities, when such activities where not yet inextricably merged into the Bank's operations.

Unaudited pro forma financial information

Total net revenue

Total non-interest operating expense

Pro forma net income post business combination

Note 27: Related party transactions

Year ended

31 December
2016

31 December
2015

31 December
2014

407,453

289,019

118,434

378,915

293,700

85,215

395,612

279,977

115,635

Financing Transactions 
As of 17 May 2005, the Bank established a programme to offer loans with preferential rates to eligible Bank employees, subject to certain conditions set by the Bank and 
provided that such employees meet certain credit criteria. Loan payments are serviced by automatically debiting the employee’s chequing or savings account with the Bank. 
Applications for loans are handled according to the same policies as those for the Bank's retail banking clients. The Bank's ability to offer preferential rates on loans depends 
upon a number of factors, including market conditions, regulations and the Bank's overall profitability. The Bank has the right to change its employee loan policy at any time after 
notifying participants.

The non-executive employee loans outstanding at 31 December 2016 amount to $123.2 million (31 December 2015: $204.3 million) resulting in an interest rate benefit to non-
executive employees of $3.7 million (31 December 2015: $5.3 million, 31 December 2014: $6.2 million).

Certain directors and executives of the Bank, companies in which they are principal owners, and trusts in which they are involved, have loans with the Bank. Loans to directors 
were made in the ordinary course of business at normal credit terms, including interest rate and collateral requirements. Loans to executives may be eligible to preferential rates 
as described in the preceding paragraph. As at 31 December 2016, related party director and executive loan balances were $12.1 million (31 December 2015: $63.9 million). 
During the year ended 31 December 2016, new issuance of loans and change in directorships to directors and executives were $27.6 million and repayments and change in 
directorships were $25.1 million (year ended 31 December 2015: $17.5 and $17.4 million respectively, year ended 31 December 2014: $18.4 and $25.2 million respectively). 
Also, during the year ended 31 December 2016, a director resigned from the Board resulting in $54.3 million in loans being reclassified out of related party loans. All of these 
loans were considered performing loans as at 31 December 2016 and 31 December 2015.

On 27 June 2013, the Bank executed a $95 million loan agreement with an investment fund managed by a significant shareholder which provides for maturity on 30 June 2017. 
This loan was made in the ordinary course of business on normal commercial terms. At 31 December 2016 and 31 December 2015, nil was outstanding under this agreement. 
For the year ended 31 December 2016, nil (31 December 2015: $1.0 million, 31 December 2014: $2.7 million) of interest income has been recognised in the consolidated 
statements of operations in relation with this agreement.

Capital Transaction 
Investments partnerships associated with The Carlyle Group hold approximately 14% of the Bank's equity voting power along with the right to designate two persons for 
nomination for election by the shareholders as members of the Bank’s Board of Directors.  Prior to 30 April 2015, Canadian Imperial Bank of Commerce ("CIBC”) held 
approximately 19% of the Bank's equity voting power.  On 30 April 2015, the Bank completed the transaction with CIBC to repurchase for cancellation approximately 77% of 
CIBC's shares for $15.00 per share, or a total of $120 million, representing 8,000,000 common shares.  The remaining 23% of CIBC's shareholding in Butterfield (representing 
2.3 million shares) were acquired by Carlyle Global Financial Services, L.P. and subsequently sold to other investors.

F- 58

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements
(In thousands of US dollars, unless otherwise stated)

Financial Transactions With Related Parties
The Bank holds seed investments in several Butterfield mutual funds, which are managed by a wholly-owned subsidiary of the Bank. As at 31 December 2016, these 
investments have a fair value of $5.0 million with an unrealized gain of $1.1 million (31 December 2015: $5.0 million and $0.9 million respectively) and were included in trading 
investments at their fair value. During the year ended 31 December 2016, the Bank earned $5.7 million (31 December 2015: $6.4 million, 31 December 2014: $4.3 million) in 
asset management revenue from funds managed by a wholly-owned subsidiary of the Bank.

III-1

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 28: Condensed financial statements of the parent company only

Condensed financial statements of the Bank of N.T. Butterfield & Son Limited (the ultimate parent company) without consolidation of its subsidiaries were as follows:

The Bank of N.T. Butterfield & Son Limited (parent company only)

Condensed Balance Sheets

(In thousands of US dollars)

Assets

Cash and demand deposits with banks - Non-interest-bearing

Demand deposits with banks - Interest-bearing

Cash equivalents - Interest-bearing

Cash due from banks

Securities purchased under agreement to resell

Short-term investments

Investment in securities

Trading

Available-for-sale

Held-to-maturity (fair value: $498,367 (2015: $421,588))

Total investment in securities

Net assets of subsidiaries - Banks

Net assets of subsidiaries - Non-banks

Loans to third parties, net of allowance for credit losses

Loans to subsidiaries - Banks

Loans to subsidiaries - Non-banks

Accrued interest

Other assets, including premises, equipment and computer software, 
equity method investments and other real estate owned

Total assets

Liabilities

Customer deposits

Non-interest bearing

Interest bearing

Total customer deposits

Bank deposits

Total deposits

Securities sold under agreement to repurchase

Employee benefit plans

Accrued interest

Preference share dividends payable

Other liabilities

Total other liabilities

Long-term debt

Total liabilities

Total shareholders’ equity

Total liabilities and shareholders’ equity

F- 60

As at

31 December 2016

31 December 2015

28,032

136,373

1,042,365

1,206,770

148,813

447,748

6,313

2,170,155

507,239

2,683,707

327,149

11,610

1,909,093

54,207

55,120

15,035

217,795

7,077,047

1,733,684

4,213,417

5,947,101

119,331

6,066,432

—

133,834

1,690

—

47,348

182,872

117,000

28,146

125,826

691,438

845,410

—

112,219

6,167

1,227,953

422,000

1,656,120

355,062

7,173

2,096,625

71,331

60,292

13,872

196,636

5,414,740

1,348,877

2,922,830

4,271,707

102,574

4,374,281

—

122,135

1,530

654

48,786

173,105

117,000

6,366,304

4,664,386

710,743

7,077,047

750,354

5,414,740

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The Bank of N.T. Butterfield & Son Limited (parent company only)

Condensed Statements of Operations

(In thousands of US dollars)

Non-interest income

Banking

Foreign exchange revenue

Other non-interest income

Dividends from subsidiaries - Banks

Dividends from subsidiaries - Non-banks

Total non-interest income

Interest income

Loans

Investments

Deposits with banks

Total interest income

Interest expense

Deposits

Long-term debt

Securities sold under repurchase agreements

Total interest expense

Net interest income before provision for credit losses

Provision for credit losses

Net interest income after provision for credit losses

Net trading gains

Net realised gains (losses) on available-for-sale investments

Net losses on other real estate owned

Impairment of fixed assets

Net other gains (losses)

Total other gains (losses)

Total net revenue

Non-interest expense

Salaries and other employee benefits

Technology and communications

Property

Professional and outside services

Indirect taxes

Amortisation of intangible assets

Marketing

Restructuring costs

Other expenses

Total non-interest expense

Net income before equity in undistributed earnings of subsidiaries

Equity in undistributed earnings of subsidiaries

Net income

Other comprehensive income, net of tax

Total comprehensive income

31 December 2016

31 December 2015

31 December 2014

Year ended

21,984

11,174

3,516

40,000

6,600

83,274

123,370

44,745

6,293

174,408

6,882

4,500

118

11,500

162,908

(7,263)

155,645

330

1,222

(287)

—

(325)

940

239,859

69,770

34,033

5,983

9,379

10,562

113

2,138

117

5,373

137,468

102,391

13,551

115,942

(54,183)

61,759

19,193

11,789

4,671

36,226

—

71,879

117,124

39,987

1,600

158,711

7,947

4,861

8

12,816

145,895

(3,624)

142,271

80

(2,841)

(543)

—

19

(3,285)

210,865

60,132

34,879

5,929

19,043

8,577

—

1,730

—

8,017

138,307

72,558

5,181

77,739

(12,977)

64,762

18,208

12,581

4,592

43,343

28,656

107,380

119,846

38,510

1,398

159,754

8,541

5,628

82

14,251

145,503

(6,425)

139,078

257

8,714

(775)

(1,050)

(10)

7,136

253,594

55,276

33,248

6,297

14,140

7,814

—

1,309

—

4,846

122,930

130,664

(22,505)

108,159

(9,932)

98,227

F- 61

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The Bank of N.T. Butterfield & Son Limited (parent company only)

Condensed Statements of Cash Flows

(In thousands of US dollars)

Cash flows from operating activities

Net income

Adjustments to reconcile net income to operating cash flows

Depreciation and amortisation

(Increase) in carrying value of equity method investments

Share-based payments and settlements

Equity in undistributed earnings of subsidiaries

Net realised / unrealised losses on other real estate owned

Net realised (gains) losses on available-for-sale investments

Provision for credit losses

Changes in operating assets and liabilities

(Increase) decrease in accrued interest receivable

(Increase) decrease in other assets

Increase (decrease) in accrued interest payable

Increase (decrease) in other liabilities and employee benefit plans

Cash provided by operating activities

Cash flows from investing activities

(Increase) in securities purchased under agreement to resell

Net (increase) in short-term investments

Net change in trading investments

Available-for-sale investments: proceeds from sale

Available-for-sale investments: proceeds from maturities and pay downs

Available-for-sale investments: purchases

Held-to-maturity investments: proceeds from maturities and pay downs

Held-to-maturity investments: purchases

Net (increase) decrease in loans to third parties

Net (increase) decrease in loans to bank subsidiaries

Net (increase) decrease in loans to non-bank subsidiaries

Additions to premises, equipment and computer software

Proceeds from sale of other real estate owned

Dividends received from equity method investment

Return (injection) of capital from (in) subsidiary

Cash disbursed for business acquisition

Cash used in investing activities

Year ended

31 December 2016

31 December 2015

31 December 2014

115,942

77,739

108,159

23,687

(949)

14,423

(13,551)

287

(1,222)

7,263

(1,163)

(20,312)

160

10,388

134,953

(148,813)

(335,529)

(146)

25,489

341,835

(1,332,836)

38,430

(124,325)

177,823

10,608

5,172

(5,700)

3,061

319

(6,945)

(2,540)

22,267

(1,056)

7,913

(5,181)

543

2,841

3,624

6,904

2,650

(1,909)

480

19,836

(1,103)

9,049

22,505

775

(8,714)

6,425

(982)

(1,284)

240

(5,763)

116,815

149,143

—

(103,178)

704

404,575

256,566

(473,834)

10,077

(276,723)

(70,821)

(2,761)

2,057

(4,239)

4,644

884

(94)

—

—

(299)

42,910

84,360

163,725

(392,719)

4,533

—

18,645

4,318

(9,518)

(222)

4,196

359

607

—

(1,354,097)

(252,143)

(79,105)

F- 62

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The Bank of N.T. Butterfield & Son Limited (parent company only)

Condensed Statements of Cash Flows

(In thousands of US dollars)

Cash flows from financing activities

Net decrease in demand and term deposit liabilities

Net (increase) in securities sold under agreement to repurchase

Repayment of long-term debt

Proceeds from issuance of common shares, net of underwriting discounts and commissions

Cost of issuance of common shares

Proceeds from loans sold under agreement to repurchase

Cost of repurchase of loans under agreement to repurchase

Common shares repurchased

Preference shares repurchased

Warrant repurchase

Proceeds from stock option exercises

Cash dividends paid on common and contingent value convertible preference shares

Cash dividends paid on preference shares

Preference shares guarantee fee paid

Cash provided by financing activities

Net increase (decrease) in cash due from banks

Cash due from banks at beginning of year

Cash due from banks at end of year

Supplemental disclosure of cash flow information

Cash interest paid

Non-cash item

Transfer to other real estate owned

Note 29: Subsequent events

Year ended

31 December 2016

31 December 2015

31 December 2014

1,696,948

457,836

—

—

131,600

(5,458)

5,152

(5,152)

(1,633)

(212,121)

(100)

6,919

(19,346)

(14,629)

(1,676)

1,580,504

361,360

845,410

1,206,770

—

—

—

—

—

—

(130,822)

(211)

—

640

(24,846)

(14,631)

(1,824)

286,142

150,814

694,596

845,410

242,152

(25,535)

(90,000)

—

—

—

—

(17,018)

(656)

—

1,198

(27,440)

(14,673)

(1,834)

66,194

136,232

558,364

694,596

11,660

10,907

14,491

8,961

3,326

2,733

On 12 February 2017, the Board of Directors declared a fourth interim dividend of $0.32 per common share to be paid on 27 March 2017 to shareholders of record on 13 March 
2017. 

Note 30: Subsequent events (unaudited)

Prior to February 28, 2017, The Carlyle Group was our principal shareholder and owned approximately 14% of our common shares as of January 31, 2017.  On February 28, 
2017, The Carlyle Group completed the sale of all of its shares of our common shares in a registered secondary offering.

F- 63

Item 19.  Exhibits

(a)

The following documents are filed as exhibits hereto:

Exhibit No.

Description

1.1 Bye-laws of The Bank of N.T. Butterfield & Son Limited (incorporated by reference to Exhibit 3.1 to the

registrant’s registration statement on Form F-1, filed on August 4, 2016)

1.2 The N.T. Butterfield & Son Bank Act, 1904 (incorporated by reference to Exhibit 3.2 to the registrant’s

registration statement on Form F-1, filed on August 4, 2016)

2 Form of Specimen of Common Registered Share Certificate (incorporated by reference to Exhibit 4.1 to the

registrant’s registration statement on Form F-1, filed on August 4, 2016)

4.1 Amended and Restated Investment Agreement by and among The Bank of N.T. Butterfield & Son Limited,

Carlyle Global Financial Services Partners, L.P., and CGFSP Coinvestment L.P., dated as of August 4, 2016
(incorporated by reference to Exhibit 10.1 to the registrant’s registration statement on Form F-1, filed on
August 4, 2016)

4.2 The Bank of N.T. Butterfield & Son Limited 2010 Omnibus Share Incentive Plan (incorporated by reference to

Exhibit 10.2 to the registrant’s registration statement on Form F-1, filed on August 4, 2016)

8  List of Subsidiaries (incorporated by reference to Exhibit 21.1 to the registrant’s registration statement on

Form F-1, filed on February 13, 2017)

12.1 Certification of the Chief Executive Officer pursuant to Rule 13a-14(a) or Rule 15d-14(a) under the Securities

Exchange Act of 1934

12.2 Certification of the Chief Financial Officer pursuant to Rule 13a-14(a) or Rule 15d-14(a) under the Securities

Exchange Act of 1934

13.1 Certification of the Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted Pursuant to

Section 906 of the Sarbanes-Oxley Act of 2002

13.2 Certification of the Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted Pursuant to

Section 906 of the Sarbanes-Oxley Act of 2002

101 The following materials from our annual report on Form 20-F for the year ended December 31, 2016

formatted in XBRL (eXtensible Business Reporting Language): (i) the Consolidated Financial Statements and
(ii) the Notes to the Consolidated Financial Statements, tagged as blocks of text and in detail.

The registrant hereby certifies that it meets all of the requirements for filing on Form 20-F and that it has duly caused and authorized the 
undersigned to sign this annual report on its behalf.

The Bank of N.T. Butterfield & Son Limited

SIGNATURES

By:

/s/ Michael Collins

Name:

Michael Collins

Title:

Chief Executive Officer

Date:

February 28, 2017

III -  1

CERTIFICATIONS 

Exhibit 12.1

I, Michael Collins, certify that:

1. 

I have reviewed this annual report on Form 20-F of The Bank of N.T. Butterfield & Son Limited;  

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 

fact necessary to make the statements made, in light of the circumstances under which such statements were made, not 

misleading with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly 

present in all material respects the financial condition, results of operations and cash flows of the company as of, and 

for, the periods presented in this report; 

4.  The company’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 

procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the company and have: 

a.  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 

designed under our supervision, to ensure that material information relating to the company, including its 

consolidated subsidiaries, is made known to us by others within those entities, particularly during the period 

in which this report is being prepared; 

b. 

[Paragraph omitted in accordance with Exchange Act Rule 13a-14(a)];

c.  Evaluated the effectiveness of the company’s disclosure controls and procedures and presented in this report 

our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 

covered by this report based on such evaluation; and 

d.  Disclosed in this report any change in the company’s internal control over financial reporting that occurred 

during the period covered by the annual report that has materially affected, or is reasonably likely to 

materially affect, the company’s internal control over financial reporting.

5.  The company’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control 

over financial reporting, to the company’s auditors and the audit committee of the company’s board of directors (or 

persons performing the equivalent functions):

a.  All significant deficiencies and material weaknesses in the design or operation of internal control over 

financial reporting which are reasonably likely to adversely affect the company’s ability to record, process, 

summarize and report financial information; and 

b.  Any fraud, whether or not material, that involves management or other employees who have a significant role 

in the company’s internal control over financial reporting. 

Date:

February 28, 2017

Name:
Title:

/s/ Michael Collins
Michael Collins
Chief Executive Officer

  
CERTIFICATIONS 

Exhibit 12.2

I, Michael Schrum, certify that:

1. 

I have reviewed this annual report on Form 20-F of The Bank of N.T. Butterfield & Son Limited;  

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 

fact necessary to make the statements made, in light of the circumstances under which such statements were made, not 

misleading with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly 

present in all material respects the financial condition, results of operations and cash flows of the company as of, and 

for, the periods presented in this report; 

4.  The company’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 

procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the company and have: 

a.  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 

designed under our supervision, to ensure that material information relating to the company, including its 

consolidated subsidiaries, is made known to us by others within those entities, particularly during the period 

in which this report is being prepared; 

b. 

[Paragraph omitted in accordance with Exchange Act Rule 13a-14(a)];

c.  Evaluated the effectiveness of the company’s disclosure controls and procedures and presented in this report 

our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 

covered by this report based on such evaluation; and 

d.  Disclosed in this report any change in the company’s internal control over financial reporting that occurred 

during the period covered by the annual report that has materially affected, or is reasonably likely to 

materially affect, the company’s internal control over financial reporting.

5.  The company’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control 

over financial reporting, to the company’s auditors and the audit committee of the company’s board of directors (or 

persons performing the equivalent functions):

a.  All significant deficiencies and material weaknesses in the design or operation of internal control over 

financial reporting which are reasonably likely to adversely affect the company’s ability to record, process, 

summarize and report financial information; and 

b.  Any fraud, whether or not material, that involves management or other employees who have a significant role 

in the company’s internal control over financial reporting. 

Date:

February 28, 2017

Name:
Title:

/s/ Michael Schrum
Michael Schrum
Chief Executive Officer

  
18 U.S.C. SECTION 1350 CERTIFICATION 

Exhibit 13.1

I, Michael Collins, Chief Executive Officer of The Bank of N.T. Butterfield & Son Limited (the “Company”), hereby certify 

that, pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section 1350, to my knowledge: 

1. 

The Company’s Annual Report on Form 20-F for the period ended December 31, 2016 (the “Form 20-F”) fully 

complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and 

2. 

The information contained in the Form 20-F fairly presents, in all material respects, the financial condition and 

results of operations of the Company. 

By:
Name:
Title:

/s/ Michael Collins
Michael Collins
Chief Executive Officer

Date: February 28, 2017 

The foregoing certification is being furnished solely pursuant to 18 U.S.C. Section 1350 and is not being filed as part of the 

Form 20-F or as a separate disclosure document. 

A signed original of this written statement required by Section 906, or other document authenticating, acknowledging, or 

otherwise adopting the signature that appears in typed form within the electronic version of this written statement required by 

Section 906, has been provided to The Bank of N.T. Butterfield & Son Limited and will be retained by The Bank of N.T. 

Butterfield & Son Limited and furnished to the Securities and Exchange Commission or its staff upon request.

                                                                               
18 U.S.C. SECTION 1350 CERTIFICATION 

Exhibit 13.2

I, Michael Collins, Chief Executive Officer of The Bank of N.T. Butterfield & Son Limited (the “Company”), hereby certify 

that, pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section 1350, to my knowledge: 

1. 

The Company’s Annual Report on Form 20-F for the period ended December 31, 2016 (the “Form 20-F”) fully 

complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and 

2. 

The information contained in the Form 20-F fairly presents, in all material respects, the financial condition and 

results of operations of the Company. 

By:
Name:
Title:

/s/ Michael Schrum
Michael Schrum
Chief Executive Officer

Date: February 28, 2017

The foregoing certification is being furnished solely pursuant to 18 U.S.C. Section 1350 and is not being filed as part of the 

Form 20-F or as a separate disclosure document. 

A signed original of this written statement required by Section 906, or other document authenticating, acknowledging, or 

otherwise adopting the signature that appears in typed form within the electronic version of this written statement required by 

Section 906, has been provided to The Bank of N.T. Butterfield & Son Limited and will be retained by The Bank of N.T. 

Butterfield & Son Limited and furnished to the Securities and Exchange Commission or its staff upon request.

                                                                               
S H A R E H O L D E R 
I N F O R M A T I O N 
&   D I R E C T O R Y

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S H A R E H O L D E R   I N F O R M A T I O N

DIRECTORS’ AND EXECUTIVE OFFICERS’ 
SHARE INTERESTS AND DIRECTORS’ SERVICE 
CONTRACTS
In accordance with Regulation 6.8(3) of Section IIA 
of the Bermuda Stock Exchange Listing Regulations, 
the total interests in common shares of the Bank held 
by all Directors and Executive Officers* are noted on 
page 111 of the Annual Report on Form 20-F within this 
publication. For information on equity compensation 
for Directors and Executive Officers, please see page 
109 of the Annual Report on Form 20-F within this 
publication. 

Save for those arrangements described in Note 27 to 
the Bank’s 31 December 2016 consolidated financial 
statements, there are no contracts of significance 
subsisting during or at the end of the financial year 
ended 31 December 2016 in which a Director of the 
Bank is or was materially interested, either directly
or indirectly.

*As listed on pages 105 and 106 of the Annual Report 
on Form 20-F within this publication. 

WRITTEN NOTICE OF SHARE REPURCHASE 
PROGRAMME — BSX REGULATION 6.38
The Bank renewed the Common Share Repurchase 
Programme for a twelve-month period, with effect from 
1 April 2016, authorising the purchase for treasury of 
up to 0.8 million common shares. 

The repurchase of shares pursuant to the buy-back 
programme is subject to the approval of the Bermuda 
Monetary Authority. However, the Bank does not intend 
to repurchase any common shares under this 
programme, which expires on 31 March 2017. 

Under the Bank’s share buy-back programmes, the 
total shares acquired or purchased for cancellation 
during the year ended 31 December 2016 amounted to 
97,053 common shares to be held as treasury shares 
at an average cost of $16.36 per share (total cost of 
$1.6 million). 

From time to time, the Bank’s associates, insiders and 
insiders’ associates as defined by the BSX regulations 
may sell shares, which may result in such shares being 
repurchased pursuant to the Programme, but under 
BSX regulations, such trades must not be pre-arranged 
and all repurchases must be made in the open market. 
Prices paid by the Bank must not, according to BSX 
regulations, be higher than the last independent trade 
for a “round lot” defined as 100 shares or more. 

The Bank will advise the BSX monthly of shares 
repurchased and cancelled by the Bank.

LARGE SHAREHOLDERS
See page 111 of the Annual Report on Form 20-F 
within this publication for a listing of registered holders 
of 5% or more of the issued share capital as at 
31 January 2017.

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MEDIA RELATIONS / PUBLICATION REQUESTS 
Mark Johnson
Vice President, Group Head of Communications
Tel: (441) 299 1624 
E-mail: mark.johnson@butterfieldgroup.com

INVESTOR RELATIONS 
Michael Schrum 
Group Chief Financial Officer
Tel: (441) 298 4758
E-mail: michael.schrum@butterfieldgroup.com

FOR ADDITIONAL SHAREHOLDER INFORMATION 
Please visit www.butterfieldgroup.com

EXCHANGE LISTING 
The Bank’s shares are listed on the following 
stock exchanges: 

BERMUDA STOCK EXCHANGE
30 Victoria Street
Hamilton, HM 12
P.O. Box HM 1369
Hamilton HM FX
Bermuda 
Tel: (441) 292 7212 
Fax: (441) 292 7619 
www.bsx.com

NEW YORK STOCK EXCHANGE
20 Broad Street
New York, NY 10005
United States of America
Tel: (212) 656 5165
www.nyse.com

SHARE DEALING SERVICE 
Butterfield Securities (Bermuda) Limited 
65 Front Street 
Hamilton, HM 12
Bermuda 
Tel: (441) 299 3972 
Fax: (441) 292 9947
E-mail: info@butterfieldgroup.com

REGISTRAR AND TRANSFER AGENT 
For Bermuda-registered securities:
MUFG Fund Services (Bermuda) Limited
The Belvedere Building 
69 Pitts Bay Road
Pembroke, HM 08
Bermuda 
Tel: (441) 299 3882
Fax: (441) 295 6759
E-mail: bntbshareholders2@mfsadmin.com

For US-registered securities:
Computershare
Attn: Global Transaction Team
250 Royall Street 
Canton, MA 02021
United States of America
Fax: (617) 360 6841
E-mail: 
USALLGlobalTransactionTeam@computershare.com

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SWITZERLAND
Butterfield Trust (Switzerland) Limited
Trust & Fiduciary Services
Managing Director: Jim Parker
Boulevard des Tranchées 16
1206 Geneva
Switzerland
Tel: (41) 22 839 0000 
Fax: (41) 22 839 0099
E-mail: switzerland@butterfieldgroup.com

UNITED KINGDOM
Butterfield Mortgages Limited
UK Residential Property Lending
Managing Director: Alpa Bhakta
Sun Court
66-67 Cornhill
London, EC3V 3NB
United Kingdom 
Tel: (44) 020 3871 6900
Fax: (44) 020 3871 6901
E-mail: ukmortgages@butterfieldgroup.com

D I R E C T O R Y

PRINCIPAL OFFICES & SUBSIDIARIES 
This list does not include all companies in the Group. 

The Bank of N.T. Butterfield & Son Limited 
Group Parent Company, Community Banking, 
Corporate Banking, Private Banking, 
Credit and Treasury Services 

Head Office
65 Front Street 
Hamilton, HM 12
Bermuda 
Tel: (441) 295 1111
Fax: (441) 292 4365
SWIFT: BNTB BM HM
E-mail: info@butterfieldgroup.com

Mailing Address:
P.O. Box HM 195
Hamilton, HM AX
Bermuda 

BERMUDA
Butterfield Asset Management Limited 
Investment Management 
Managing Director: Michael Neff
65 Front Street 
Hamilton, HM 12
Bermuda 
Tel: (441) 299 3817 
Fax: (441) 292 9947 
E-mail: info@butterfieldgroup.com

Butterfield Securities (Bermuda) Limited
Brokerage Services
65 Front Street 
Hamilton, HM 12 
Bermuda 
Tel: (441) 299 3972 
Fax: (441) 292 9947
E-mail: info@butterfieldgroup.com

Bermuda Trust Company Limited
Butterfield Trust (Bermuda) Limited
Grosvenor Trust Company Limited 
Trust & Fiduciary Services
Managing Director: John Richmond
Rosebank Centre
11 Bermudiana Road
Hamilton, HM 08
Bermuda 
Tel: (441) 299 3980 
Fax: (441) 292 1258
E-mail: info@butterfieldgroup.com

THE BAHAMAS
Butterfield Trust (Bahamas) Limited 
Trust & Fiduciary Services
Managing Director: Timothy Colclough 
3rd Floor, Montague Sterling Centre
East Bay Street 
P.O. Box N-3242
Nassau, N.P.
The Bahamas 
Tel: (242) 393 8622 
Fax: (242) 393 3772 
E-mail: bahamas@butterfieldgroup.com

CAYMAN ISLANDS
Butterfield Bank (Cayman) Limited 
Community Banking, Corporate Banking, 
Private Banking, Asset Management
Managing Director: Michael McWatt
Butterfield Place
12 Albert Panton Street
P.O. Box 705
Grand Cayman KY1-1107
Cayman Islands
Tel: (345) 949 7055
Fax: (345) 949 7004
E-mail: cayman@butterfieldgroup.com

Butterfield Trust (Cayman) Limited 
Trust & Fiduciary Services
Managing Director: Brian Balleine
68 Fort Street
P.O. Box 705
Grand Cayman KY1-1107
Cayman Islands
Tel: (345) 949 7055
Fax: (345) 949 7004
E-mail: trust.cayman@butterfieldgroup.com

GUERNSEY
Butterfield Bank (Guernsey) Limited 
Private Client and Institutional Banking, Credit, 
Investment Management, Custody and Custodian
Trustee Services, Administered Banking
Managing Director: Richard Saunders
P.O. Box 25
Regency Court
Glategny Esplanade 
St Peter Port
Guernsey GY1 3AP
Channel Islands 
Tel: (44) 1481 711 521 
Fax: (44) 1481 714 533 
E-mail: guernsey@butterfieldgroup.com 

Butterfield Trust (Guernsey) Limited 
Trust & Fiduciary Services
Managing Director: Paul Hodgson
P.O. Box 25
Regency Court
Glategny Esplanade
St Peter Port
Guernsey GY1 3AP
Channel Islands 
Tel: (44) 1481 711 521 
Fax: (44) 1481 728 665  
E-mail: guernsey@butterfieldgroup.com 

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