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Bank of N.T. Butterfield & Son Ltd

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FY2018 Annual Report · Bank of N.T. Butterfield & Son Ltd
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A NN UAL  RE POR T 2018

W H E R E   W E   S T A N D

WHO WE ARE

WE ARE AN INDEPENDENT, INTERNATIONAL OFFSHORE BANK AND TRUST
 COMPANY, ESTABLISHED IN BERMUDA IN 1858.

WE ARE LISTED ON THE NEW YORK AND BERMUDA STOCK EXCHANGES.

WE ARE 1,373 FINANCIAL PROFESSIONALS DELIVERING BANKING, TRUST, 
FIDUCIARY AND ASSET MANAGEMENT SERVICES.

WE SUPPORT ORGANIZATIONS AND INITIATIVES THAT ARE FOCUSED ON PROTECTING AND IMPROVING 
MARITIME ENVIRONMENTS, AND WE ARE A PROUD GLOBAL PILOT PARTNER OF THE SEABIN PROJECT. 

WHAT WE DO

WE BUILD RELATIONSHIPS AND WEALTH. 

WHERE WE STAND

                       $195.2 million net income
    In banking for 160 years
                               10 international locations
                        $10.8 billion of assets 

OUR PROGRESS

NET 
INCOME

CORE NET 
INCOME*

CORE RETURN ON 
AVERAGE TANGIBLE 
COMMON EQUITY*

CORE EARNINGS 
PER SHARE 
(DILUTED)*

$195.2 million 
   27.4%

$197.0 million 
   24.0%

25.6% 
   320 bps

$3.53
   23.4%

RETURN ON 
AVERAGE  
ASSETS

1.8%
   40 bps 

(2018 compared to 2017)

CORE NET INCOME* (MILLIONS)

CORE RETURN ON AVERAGE TANGIBLE COMMON EQUITY*

$197.0

$158.9

$138.6

$106.4

$113.9

$250

$200

$150

$100

$50

30.0%

25.0%

20.0%

15.0%

14.4%

10.0%

5.0%

20.5%

22.4%

25.6%

17.6%

2014

2015

2016

2017

2018

2014

2015

2016

2017

2018

22.2%

19.0%

20.0%

15.0%

10.0%

5.0%

CAPITAL**

19.0%

16.2%

17.6%

15.3%

15.3%

19.9%

18.2%

18.2%

22.4%

19.6%

19.6%

10.7%

6.4%

5.8%

6.9%

7.6%

2014

2015

2016

2017

2018

Tier 1 Captial Ratio

Total Captial Ratio

Common Equity Tier 1 Captial Ratio

Leverage Ratio

AWARDS

The 
Banker

2
0
1
8

PWM /
keerr
The Banker

2
0
1
8

PWM /
keerr
The Banker

2
0
1
8

F 
BANK OF 
AR
THE YEAR

IVATE
BEST PRIVATE
BANK

VATE
BEST PRIVATE
BANK

Global 
Finance

BEST 
BANK

2
0
1
8

2
0
1
9

Bermuda

Bermuda

Cayman Islands

Bermuda

Global 
Finance

2
0
1
8

SAFEST 
BANK

Bermuda

Global 
Finance

2
0
1
9

BEST FOREIGN
EXCHANGE 
PROVIDER

Bermuda

Global 
Finance

2
0
1
9

Global 
Finance

2
0
1
9

VATE
BEST PRIVATE
BANK

VATE
BEST PRIVATE
BANK

World 
Finance

2
0
1
8

BEST WEALTH 
ALTHH
EMENT
MANAGEMENT 
PROVIDER

lthh
Citywealth

2
0
1
8

STEP

2
0
1
8

TRUST 
NY OF 
COMPANY OF 
THE YEAR

TRUST 
NY OF
COMPANY OF 
THE YEAR

Bermuda

Caribbean

Bermuda

Guernsey

(Large Firm)

All information is as at December 31, 2018 unless otherwise specified.

*Non-GAAP measure. See table “Reconciliation of Non-GAAP Financial Measures” on page 16 of the Annual Report on Form 20-F within this publication for a reconciliation of US GAAP results to non-GAAP measures.

**Effective January 1, 2016, the Bank’s regulatory capital is determined in accordance with current Basel III guidelines as issued by the Bermuda Monetary Authority (“BMA”). Basel III adopts CET1 as the predominant 
form of regulatory capital with the CET1 ratio as a new metric. Basel III also adopts the new Leverage Ratio regime, which is calculated by dividing Tier 1 capital by an exposure measure. The Leverage Ratio Exposure 
Measure consists of total assets (excluding items deducted from Tier 1 capital) and certain off-balance sheet items converted into credit exposure equivalents as well as adjustments for derivatives to reflect credit 
risk and other risks. Prior to January 1, 2016, the Bank’s regulatory capital was determined in accordance with Basel II guidelines as issued by the BMA.

BERMUDA

32.2946° N, 64.7859° W (Hamilton)

CANADA

44.6488° N, 63.5752° W (Halifax)

Land area: 
54 km2

Economic pillars:  
Financial Services,  
Tourism

Currency:  
Bermuda Dollar

Population:  
64,000

Time zone:  
Atlantic

Climate:  
Subtropical

Butterfield services: 
Community Banking, 
Corporate Banking, 
Private Banking, Credit 
and Treasury Services, 
Asset Management, 
Brokerage Services, Trust 
and Fiduciary Services, 
Custody

Land area: 
9,093,507 km2

Economic pillars:  
Service Industry, 
Energy, Mining, 
Manufacturing, 
Agriculture, Fishing

Population:  
35,363,000

Time zone:  
Atlantic (Halifax)

Currency:  
Canadian Dollar

Butterfield services: 
Group Support Services

Climate:  
Ranging from 
Temperate (South) 
to Arctic (North)

WHERE WE ARE

THE BAHAMAS

25.0480° N, 77.3554° W (Nassau)

Land area: 
10,010 km2

Economic pillars:  
Financial Services,  
Tourism

Currency:  
Bahamian Dollar 

Butterfield services: 
Trust and  
Fiduciary Services

Population:  
399,000

Time zone:  
Eastern

Climate:  
Tropical Marine

CAYMAN ISL ANDS

19.2869° N, 81.3674° W (George Town)

MAURITIUS

20.1609° S, 57.5012° E (Port Louis)

Land area: 
264 km2

Population:  
62,000

Economic pillars:  
Financial 
Services, Tourism, 
Construction
Time zone:  
Eastern

Currency: Cayman 
Islands Dollar

Climate:  
Tropical Marine

Butterfield services: 
Community Banking, 
Corporate Banking, 
Private Banking, Credit 
and Treasury Services, 
Asset Management, 
Trust and Fiduciary 
Services, Custody

Land area: 
2,030 km2

Population:  
1,268,000

Economic pillars:  
Sugar, Textiles 
and Clothing, 
Mining and Metals, 
Chemicals, Tourism, 
Machinery and 
Equipment

Time zone:  
Mauritius Time

Climate:  
Tropical

Currency:  
Mauritian Rupee

Butterfield services: 
Group Support Services

GUERNSEY

49.4542° N, 2.5497° W (St. Peter Port)

JERSEY

49.1805° N, 2.1032° W (St. Helier)

Land area: 
65 km2

Economic pillars:  
Financial Services, 
Tourism,  
Data/Digital

Currency:  
Guernsey Pound

Population:  
62,000

Time zone:  
Greenwich Mean 
Time

Climate:  
Temperate

Butterfield services: 
Private Client,  
Intermediary and 
Institutional Banking, 
Credit and Treasury 
Services, Asset 
Management, Trust  
and Fiduciary Services, 
Custody

Land area: 
119 km2

Economic pillars:  
Financial Services, 
Tourism, Dairy, 
Data/Digital

Currency:  
Jersey Pound

Butterfield services: 
Corporate and 
Intermediary Banking, 
Custody

Population:  
106,000

Time zone:  
Greenwich Mean 
Time

Climate:  
Temperate

UNITED KINGDOM

51.5074° N, 0.1278° W (London)

Land area: 
242,495 km2

Population:  
66,847,000

Economic pillars:  
Financial Services, 
Information 
Technology, 
Construction, Oil 
and Gas, Healthcare, 
Manufacturing, 
Education, 
Transportation  
and Logistics 

Time zone:  
Greenwich Mean 
Time

Climate:  
Temperate

Currency:  
Pound Sterling

Butterfield services: 
UK Residential Property 
Lending

SWITZERL AND

46.2044° N, 6.1432° E (Geneva)

SINGAPORE

1.3521° N, 103.8198° E

Land area: 
39,997 km2

Population:  
8,547,000

Economic pillars:  
Machinery 
and Precision 
Instruments, 
Textiles, Watches, 
Chemicals, Tourism, 
Pharmaceuticals, 
Financial Services 

Time zone:  
Central European

Climate:  
Temperate

Currency:  
Swiss Franc

Butterfield services: 
Trust and  
Fiduciary Services

Land area: 
724 km2

Population:  
5,847,000

Economic pillars:  
Electronics and 
Telecommunications, 
Chemicals, 
Foodstuffs, 
Financial Services, 
Petroleum Refining 
and Equipment, 
Biomedical Products 

Time zone:  
Singapore Time

Climate:  
Tropical

Currency:  
Singapore Dollar

Butterfield services: 
Trust and  
Fiduciary Services

LETTER TO SHAREHOLDERS 

Dear Shareholders,

Butterfield’s vision is to be the world’s leading, independent offshore bank and trust company. 
We  are  making  solid  progress  toward  achieving  that  goal  through  targeted  acquisitions, 
investment in our people, emphasis on operational efficiencies, and an unrelenting focus on 
regulatory compliance. 

During  2018,  our  strategy  resulted  in  record  net  income  of  $195.2  million,  up  from  
$153.3  million  in  2017,  while  core  net  income*  (which  excludes  items  that  are  not 
representative of our ongoing operations) rose to $197.0 million from $158.9 million the 
prior year. Our core return on average tangible common equity* was among the strongest 
in the banking industry at 25.6%. 

Our  unique  business  model  produced  revenue  of  $517.8  million  from  a  diversified  mix 
of  interest  income  and  fees.  Net  interest  income  increased  by  18%  to  $343.0  million, 
buoyed by higher interest rates and low-cost deposits. Non-interest income rose by nearly  
$11 million to $168.7 million, partly as a result of the Deutsche Bank (“DB”) trust acquisition 
in the first quarter. The DB Global Trust Solutions acquisition added scale to our existing trust 
operations in Guernsey, the Cayman Islands and Switzerland, and led to the establishment 
of a Singapore office from which we now serve our legacy and acquired client base.

The subsequent acquisition of Deutsche Bank’s banking and custody business in the Cayman 
Islands and Channel Islands saw a majority of DB’s financial intermediary clients in these 
markets transfer their banking relationships to Butterfield by the end of 2018. In connection 
with  this  transaction,  Butterfield  obtained  a  full  banking  license  in  Jersey,  an  important 
offshore market and one that we expect will be a driver of continued growth for the Bank. 

Both transactions met our criteria for accretive investments in the highest quality offshore 
jurisdictions where we understand the business, regulatory, and cultural environment. We 
will  continue  to  seek  out  trust  and  banking  opportunities  that  complement  our  existing 
footprint and align with our core competencies. 

the  foundational  importance  of  these  communities  to  our  ongoing  performance.  Under 
each  of  the  Managing  Directors,  jurisdictional  operations  have  been  organized  to 
optimize  clients’  experiences,  giving  them  access  to  Butterfield’s  full  range  of  banking, 
investment  management  and  custody  services  through  local  relationship  managers. 

Earlier this year, we also launched two new international businesses, International Wealth 
Banking  and  International  Corporate  Banking,  to  address  the  unique  requirements  of 
high  net  worth  families  and  multi-national  companies  whose  interests  and  assets  span  
multiple countries. 

Although  we  added  headcount  and  office  locations  during  the  year,  the  complimentary 
nature  of  the  acquired  operations  meant  that  we  were  able  to  efficiently  integrate  new 
clients  and  employees  into  our  existing  businesses.  Our  core  efficiency  ratio*  improved 
by 280 basis points to 61.5% during the year. We expect continued improvement in our 
cost structure through our focus on process improvements, automation and shifting certain 
functions to lower-cost jurisdictions within our network.

In  Board  matters,  we  welcomed  Michael  Covell  as  a  Non-Executive  Director  in  April. 
David Zwiener, who had served as a Director since August 2016 and as Lead Independent 
Director  since  July  2017,  retired  from  the  Board  in  October.  James  Burr,  who  has 
served  as  a  Director  since  June  2016,  was  appointed  Lead  Independent  Director  upon  
David’s retirement. 

As we enter our 161st year of banking, we are excited about the future. We look forward to 
serving our communities in the ten jurisdictions in which we now have offices. I would like 
to thank our employees across the world, as well as my fellow Directors for making 2018 
a  successful  year. Together,  we  look  forward  to  creating  sustainable  value  for  our  clients  
and shareholders.

With the addition of a Jersey bank to our network, we created a Channel Islands business 
segment  comprising  the  Jersey  and  Guernsey  businesses,  reporting  to  Richard  Saunders. 
Michael Neff was named Managing Director of Bermuda, and he and Richard joined the
Executive Committee alongside Michael McWatt, Managing Director of Cayman, reflecting

Michael W. Collins

Chairman and Chief Executive Officer  

BOARD OF DIRECTORS

EXECUTIVE COMMITTEE

Michael Collins**
Chairman 
and Chief 
Executive 
Officer

James Burr
Lead  
Independent  
Director

Alistair Barbour
Non-Executive 
Director

Elizabeth Bauman
Group Head  
of Human  
Resources

Andrew Burns
of 
Group Head of 
Internal Audit

Siân Dalrymple
Group Head of 
Compliance 

Michael Covell
Non-Executive 
Director

Caroline Foulger
Non-Executive 
Director

Conor O’Dea
Non-Executive 
Director

Daniel Frumkin
ng 
Chief Operating 
Officer

Michael McWatt
Managing Director, 
r, 
Cayman  
Islands

Shaun Morris
el,
General Counsel, 
Group Chief  
Legal Officer

Meroe Park
Non-Executive 
Director

Pamela  
Thomas-Graham
Non-Executive  
Director

John Wright
Non-Executive 
Director

Michael Neff
,
Managing Director, 
Bermuda

Richard Saunders
Managing Director, 
Channel Islands
and the UK

Michael Schrum
Chief Financial
Officer 

*Non-GAAP measure. See table “Reconciliation of Non-GAAP Financial Measures” on page 16 of the Annual Report on Form 20-F within this publication for a reconciliation of US GAAP results to non-GAAP measures.
**Michael Collins is also a member of the Executive Committee. 

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

(Mark One) 

 FORM 20-F 

REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES 
EXCHANGE ACT OF 1934

OR 
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE 
ACT OF 1934

For the fiscal year ended  December 31, 2018

OR 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE 

ACT OF 1934

OR 

SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES

EXCHANGE ACT OF 1934

Date of event requiring this shell company report . . . . . . . . . . . . . . . . . . . 

For the transition period from ___________________________ to ___________________________ 

Commission file number: 001-37877

The Bank of N.T. Butterfield & Son Limited

(Exact name of Registrant as specified in its charter)

Bermuda
(Jurisdiction of incorporation or organization)

65 Front Street, Hamilton, HM 12 Bermuda
(Address of principal executive offices)

,

,

Shaun Morris, 65 Front Street, Hamilton, HM 12 Bermuda
,
Telephone: (441) 295-1111; Fax: (441) 292-4365

p

(

)

(

)

;

,

,

(Name, Telephone, E-mail and/or Facsimile number and Address of Company Contact Person) 

Securities registered or to be registered pursuant to Section 12(b) of the Act.

Title of each class

voting ordinary shares of par value BM$ 0.01 
each 

Name of each exchange on which registered
YY

New York Stock Exchange
Bermuda Stock Exchange

Securities registered or to be registered pursuant to Section 12(g) of the Act:  None
Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act:  None

Indicate the number of outstanding shares of each of the issuer’s classes of capital or common stock as of the close of the

period covered by the annual report.

As of December 31, 2018, there were 55,359,218 shares of the registrant's common stock outstanding.

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to
Section 13 or 15(d) of the Securities Exchange Act of 1934.

Yes  NoN

Note – Checking the box above will not relieve any registrant required to file reports pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934 from their obligations under those Sections.

Yes  NoN

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the 
Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to 
file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be 
submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such 
shorter period that the registrant was required to submit and post such files).

Yes  NoN
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See

Yes  NoN

definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer

                                               Accelerated filer

                                               Non-accelerated filer

Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in 

this filing:
U.S. GAAP
International Financial Reporting Standards as issued by the International Accounting Standards Board
Other

If “Other” has been checked in response to the previous question, indicate by check mark which financial statement item the
registrant has elected to follow.

If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the
Exchange Act). 

Item 17

Item 18

Yes  NoN

TABLE OF CONTENTS

Cross Reference Sheet

Explanatory Note

Implications of Being a Foreign Private Issuer

Cautionary Note Regarding Forward-Looking Statements

Information on the Company

Selected Consolidated Financial and Other Data

Risk Factors

Market Information

Dividend Policy

Management’s Discussion and Analysis of Financial Condition and Results of Operations

Selected Statistical Data

Risk Management

Supervision and Regulation

Management

Major Shareholders and Related Party Transactions

Certain Taxation Considerations

Enforcement of Civil Liabilities

Disclosure Control and Procedures

Principal Accountant Fees and Services

Issuer Purchases of Equity Securities

Where You Can Find More Information

Index to the Financial Statements

(cid:76)

(cid:76)(cid:76)(cid:76)

(cid:76)(cid:89)

(cid:89)

(cid:20)

(cid:28)

(cid:20)(cid:28)

(cid:22)(cid:21)

(cid:22)(cid:22)

(cid:22)(cid:23)

(cid:26)(cid:19)

81

92

105

112

115

118

119

120

121

122

F- 1

Form 20-F

Part I

Item 1

Item 2

Item 3

CROSS REFERENCE SHEET

Item Caption

Location

Page

N/A

N/A

iii

19

9

1

92

N/A

34

105

112

F- 3

F- 5

33

32

105

92

81

N/A

N/A

N/A

119

105

105

120

N/A

121

N/A

105

N/A

Identity of Directors, Senior Management and Advisors

Offer Statistics and Expected Timetable

Key Information

Not Applicable

Not Applicable

Explanatory Note

Risk Factors

Item 4

Information on the Company

Item 4A

Unresolved Staff Comments

Item 5

Operating and Financial Review and Prospects

Selected Consolidated Financial and Other Data

Information on the Company

Supervision and Regulation

Not Applicable

Management's Discussion and  Analysis of Financial Condition and Results
of Operations

Item 6

Directors, Senior Management and Employees

Management

Item 7

Item 8

Major Shareholders and Related Party Transactions

Major Shareholders and Related Party Transactions

Financial Information

Reports of Independent Registered Public  Accounting Firms

 Consolidated Financial Statements and Notes to the Consolidated
Financial Statements
Dividend Policy

Item 9

The Offer and Listing

Item 10

Additional Information

Item 11

Item 12

Part II

Item 13

Item 14

Item 15

Quantitative and Qualitative Disclosures about Market Risk

Description of Securities other than Equity Securities

Defaults, Dividend Arrearages and Delinquencies

Material Modifications to the Rights of Security Holders and Use of
Proceeds
Controls and Procedures

Item 16A

Audit Committee Financial Expert

Item 16B

Code of Ethics

Market Information

Management

Supervision and Regulation

Risk Management

Not Applicable

None

Not Applicable

Disclosure Controls and Procedures

Management - Audit Committee

 Management - Code of Conduct and Ethics and Whistleblower Policy

Item 16C

Principal Accountant Fees and Services

Principal Accountant Fees and Services

Item 16D

Exemption from the Listing Standards for Audit Committees

Not Applicable

Item 16E

Purchases of Equity Securities by the Issuer and Affiliated Purchasers

Issuer Purchases of Equity Securities

Item 16F

Changes in Registrant's Certifying Accountant

Not Applicable

Item 16G Significant Differences in Corporate Governance Practices

Management - Foreign Private Issuer Status

Item 16H Mine Safety Disclosure

Not Applicable

i

Item Caption

Location

Part III

Item 17

Financial Statements

Consolidated Financial Statements and Notes to the Consolidated
Financial Statements

Item 18

Financial Statements - Prepared Using a Basis of Accounting Other than
IFRS

N/A

Item 19

Exhibits

Exhibits

Page

F- 5

N/A

III -  1

ii

EXPLANATORY NOTE

In this report, unless the context indicates otherwise, the term:

• 

"Bank" or "Butterfield" refers to:

•  The Bank of N.T. Butterfield & Son Limited;

• 

"BMA" refers to:

•  The Bermuda Monetary Authority;

• 

"Board" refers to:

•  The Board of Directors of the Bank;

• 

"IPO" refers to:

•  our initial public offering of 12,234,042 common shares completed on September 21, 2016;

• 

"common shares" refers to:

• 

the voting ordinary shares of par value BM$ 0.01 each in the Bank; and

• 

"we", "our", "us", "the Company" and "the Group" refer to:
the Bank and its consolidated subsidiaries.

• 

PRESENTATION OF FINANCIAL AND OTHER INFORMATION

In this report, references to “BMD”, “BM$”, or “Bermuda Dollars” are to the lawful currency of Bermuda, and “USD”, “US$”, “$” and “US Dollars” are to the lawful 
currency of the United States of America. The Bermuda Dollar is pegged to the US Dollar on a one to one basis and therefore, for all periods presented, BM$1.00 = US$1.00.

Certain monetary amounts, percentages and other figures included in this report have been subject to rounding adjustments. Accordingly, figures shown as totals in

certain tables may not be the arithmetic aggregation of the figures that precede them, and figures expressed as percentages in the text may not total 100% or, as applicable,
when aggregated may not be the arithmetic aggregation of the percentages that precede them.

Our consolidated financial statements as of and for the years ended December 31, 2018, 2017 and 2016 have been audited, as stated in the report appearing

herein, by PricewaterhouseCoopers Ltd., Bermuda, and are included in this report and are referred to as our audited consolidated financial statements. We have prepared these 
financial statements in accordance with generally accepted accounting principles in the United States of America (“US GAAP”).

We believe that the non GAAP measures included in this report provide valuable information to readers because they enable the reader to identify the financial

measures we use to track the performance of our business and guide management. Furthermore, these measures provide readers with valuable information regarding our core
activities, which allows for a more meaningful evaluation of relevant trends when considered in conjunction with measures calculated in accordance with US GAAP. Non GAAP
measures used in this report are not a substitute for US GAAP measures and readers should consider the US GAAP measures as well. For more information on non GAAP
measures, including a reconciliation to the most directly comparable US GAAP financial measures, see “Selected Consolidated Financial Data — Reconciliation of Non GAAP
Financial Measures”.

INDUSTRY AND MARKET DATA

Some of the discussion contained in this report relies on certain market and industry data obtained from third party sources that we believe to be reliable. Market

estimates are calculated by using independent industry publications and third party forecasts in conjunction with our assumptions about our markets. While we believe the
industry and market data to be reliable as of the date of this report, this information is subject to change based on various factors, including those discussed under the headings
“Cautionary Note Regarding Forward Looking Statements” and “Risk Factors” in this report.

TRADEMARKS AND SERVICE MARKS

We own or have rights to trademarks and service marks for use in connection with the operation of our business. All other trademarks or service marks appearing in 

this report that are not identified as marks owned by us are the property of their respective owners. Solely for convenience, the trademarks, service marks and trade names 
referred to in this report are listed without the ®, (TM) and (sm) symbols, but we will assert, to the fullest extent under applicable law, our applicable rights in these trademarks, 
service marks and trade names.

iii

We are a foreign private issuer, and so long as we qualify as a foreign private issuer under the Securities Exchange Act of 1934 (the "Exchange Act"), we will be 

exempt from certain provisions of the Exchange Act that are applicable to US domestic public companies, including:

IMPLICATIONS OF BEING A FOREIGN PRIVATE ISSUER

• 

• 

• 

• 

the sections of the Exchange Act regulating the solicitation of proxies, consents or authorizations in respect of a security registered under the Exchange Act;

the sections of the Exchange Act requiring insiders to file public reports of their share ownership and trading activities and liability for insiders who profit from 
trades made in a short period of time;

the rules under the Exchange Act requiring the filing with the Securities and Exchange Commission (the "SEC") of quarterly reports on Form 10 Q containing 
unaudited financial and other specified information, or current reports on Form 8 K, upon the occurrence of specified significant events; and

Regulation Fair Disclosure, or Regulation FD, which regulates selective disclosures of material information by issuers.

We are, however, required to file an annual report on Form 20 F within four months of the end of each fiscal year. In addition, we have published and intend to 
continue to publish our results on a quarterly basis through press releases, distributed pursuant to the rules and regulations of the New York Stock Exchange (the "NYSE"). 
Press releases related to financial results and material events have been and will continue to be furnished to the SEC on Form 6 K. However, the information we are required to
file with or furnish to the SEC is less extensive and less timely compared to that required to be filed with the SEC by U.S. domestic issuers. As a result, you may not be afforded
the same protections or information that would be made available to you, were you investing in a U.S. domestic issuer. For additional discussion on our foreign private issuer 
status, see “Management — Foreign Private Issuer Status”.

iv

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This annual report contains forward-looking statements. Forward-looking statements are neither historical facts nor assurances of future performance. Instead, they are

based on our current beliefs, expectations or assumptions regarding the future of our business, future plans and strategies, our operational results and other future conditions.
Forward-looking statements can be identified by words such as "anticipate," "believe," "estimate," "expect," "intend," "may," "plan," "predict," "project," "seek," "target," 
"potential," "will," "would," "could," "should," "continue," "contemplate" and other similar expressions, although not all forward-looking statements contain these identifying words. 
These forward-looking statements include all matters that are not historical facts. They appear in a number of places throughout this annual report and include statements
regarding our intentions, beliefs or current expectation concerning, among other things, our results of operations, financial condition, capital and liquidity requirements, 
prospects, growth, strategies and the industry in which we operate.

There are important factors that could cause actual results to differ materially from those contemplated by such forward-looking statements. By their nature, forward-
looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. We believe that these
risks and uncertainties include, but are not limited to, those described in the "Risk Factors" section of this annual report, which include, but are not limited to, the following:

•

•

changes in economic and market conditions;

changes in market interest rates;

• our access to sources of liquidity and capital to address our liquidity needs;

• our ability to attract and retain customer deposits;

• our ability to effectively compete with other financial services companies and the effects of competition in the financial services industry on our business;

• our ability to successfully execute our business plan and implement our growth strategy;

• our ability to successfully manage our credit risk and the sufficiency of our allowance for credit loss;

• our ability to successfully develop and commercialize new or enhanced products and services;

• our ability to transact business in EU countries in the aftermath of Brexit;

• damage to our reputation from any of the factors described in this section, in "Risk Factors" and in "Management's Discussion and Analysis of Financial Condition 

and Results of Operations";

• our reliance on appraisals and valuation techniques;

• our ability to attract and maintain qualified employees and key executives;

• our reliance on third-party vendors;

• our reliance on the effective implementation and use of technology;

• our ability to identify and address cyber-security risks;

•

•

•

(cid:87)he effect of a material breach of, or interruption to, the security of any of our vendors' systems;
the failure or interruption of our information and communications systems;

the effectiveness of our risk management and internal disclosure controls and procedures;

• our ability to maintain effective internal control over financial reporting;

•

•

the likelihood of success in, and the impact of, litigation or regulatory actions;

the complex and changing regulatory environment in which we operate, including any changing regulatory requirements and restrictions placed on us by our 
principal regulator, the BMA, and other regulators, the impacts to us of the enactment of the Tax Cuts and Jobs Act in the US on December 22, 2017 as well as
our ability to comply with regulatory schemes in multiple jurisdictions. 

TT

These factors should not be construed as exhaustive and should be read with the other cautionary statements in this annual report.

Although we base these forward-looking statements on assumptions that we believe are reasonable when made, we caution you that forward-looking statements are 

not guarantees of future performance and that our actual results of operations, financial condition and liquidity, and the development of the industry in which we operate may
differ materially from those made in or suggested by the forward-looking statements contained in this report. In addition, even if our results of operations, financial condition and
liquidity, and the development of the industry in which we operate, are consistent with the forward-looking statements contained in this report, those results or developments
may not be indicative of results or developments in subsequent periods.

Given these risks and uncertainties, you are cautioned not to place undue reliance on these forward-looking statements. Any forward-looking statement that we make 

in this report speaks only as of the date of such statement. Except to the extent required by applicable law, we undertake no obligation to update any forward-looking statements 
or to publicly announce the results of any revisions to any of those statements to reflect future events or developments. Comparisons of results for current and any prior periods 
are not intended to express any future trends or indications of future performance, unless specifically expressed as such, and should only be viewed as historical data.

v

Overview

INFORMATION ON THE COMPANY

We are a full service bank and wealth manager headquartered in Hamilton, Bermuda. We operate our business through three geographic segments: Bermuda, the 

Cayman Islands, and The Channel Islands and the UK. We offer banking services, comprised of retail and corporate banking, and wealth management, which consists of trust, 
private banking, and asset management in both our Bermuda and Cayman Islands segments. The Channel Islands and the UK segment includes the jurisdictions of Guernsey
(Channel Islands), and the UK.  In the Channel Islands, a broad range of services are provided to private clients and financial institutions including private banking and treasury
services, internet banking, wealth management and fiduciary services. The UK jurisdiction provides mortgage services for high-value residential properties. We also have
operations in the jurisdictions of The Bahamas, Canada, Mauritius, Singapore and Switzerland, which we include in our Other segment.

For the year ended December 31, 2018 we generated $517.8 million in net revenue after provision for credit losses and other gains/losses ("Net Revenue"). Our total 

net revenue by each of our three geographic segments and our non-reportable segment for the years ended December 31, 2018, 2017 and 2016 are as follows:

In millions of $

Net Revenue

For the year ended

2018

2017

2016

Bermuda segment

Cayman Islands segment

Channel Islands and the UK

Other

$

$

$

$

299.4

152.6

59.0

15.2

$

$

$

$

268.7

133.1

46.8

11.6

$

$

$

$

228.0

123.0

45.2

9.3

Our Net Revenue for the year ended December 31, 2018 consisted of 56.9% from our Bermuda segment, 29.0% from our Cayman Islands segment, 11.2% from our 
Channel Islands and the UK segment and 2.9% from our Other segments. As of December 31, 2018, we had $10.8 billion in total assets, $4.0 billion in net loans, $9.4 billion in
customer deposits (60% USD deposits, 20% USD-pegged deposits), $96.1 billion of trust assets under administration ("AUA"), and $4.8 billion of assets under management
("AUM").

In our Bermuda and Cayman Islands segments, our bank provides a full range of retail and corporate banking services to individuals, local businesses, captive 

insurers, reinsurance companies, trust companies, and hedge funds. The key products we offer include personal and business deposit services, residential and commercial
mortgages, small and medium-sized enterprise and corporate loans, credit and debit card suite, merchant acquiring, mobile / online banking, and cash management.

In all of our segments, we offer wealth management to high net worth and ultra-high net worth individuals, family offices, and institutional and corporate clients. Our 

wealth management platform has three lines of business: trust, private banking, and asset management. 

The trust business line, which utilizes specialists in each of our geographic areas, meets client needs in estate and succession planning, administration of complex

asset holdings, and efficient coordination of family affairs. In addition, the business provides pension and employee benefits services for multinational corporations, as well as 
services that involve administration of and fiduciary responsibility for customized trust structures holding a wide range of asset types including financial assets, property,
business assets, and art. As of December 31, 2018, trust AUA totaled $96.1 billion.

Our private banking business line offers access to a suite of services, targeted toward high net worth individuals, trusts, and family offices, that can be customized to 

each client's needs and preferences and delivered as part of a coordinated strategy by a dedicated private banker. We provide clients in our Bermuda, Cayman Islands, and
Channel Islands and the UK segments with an integrated model that combines traditional wealth management with banking, lending, cash management, foreign exchange 
services, custody and access to asset management and trust professionals within Butterfield. We also provide our clients with immediate access to their account information 
through the use of internet banking. As of 

As of December 31, 2018, total deposits and loans in our private banking business were $3.2 billion and $1.1 billion, respectively.

, total 

Our asset management business line provides a broad range of portfolio management services to institutional and private clients. Our target client base includes 

institutions such as pension funds and captive insurance companies with investable assets over $10 million and private clients such as high net worth individuals, families, and 
trusts with investable assets over $1 million. Our principal services include discretionary investment management, managed portfolio services, money market, and mutual fund 
offerings. We also offer advisory and self-directed brokerage options. Over 90% of the business's discretionary investment mandates call for balanced growth to conservative
allocations. We focus on delivery of reasonable appreciation with an emphasis on capital preservation. The Bank relies on third parties to provide research and investment 
management expertise, while our own services are concentrated on portfolio construction and managing client relationships. We also provide customized reporting to meet 
specific needs of our major clients.

 As of December 31, 2018 our asset management AUM were $4.8 billion.

 our ass

f

From 2014 to 2018, our GAAP net income to common shareholders and our core net income to common shareholders (‘‘Core Net Income to Common’’) had
compound annual growth rates (‘‘CAGRs’’) of 16% and 17%, respectively(1). Our earnings generation has allowed us to build capital to return to shareholders and invest 
strategically, both organically and through acquisitions, to further enhance the growth prospects of our Company. We aim to continue to build excess capital in the future, which 
we can redeploy into growing our business and return to shareholders.

1

Our History

The origin of The Bank of N.T. Butterfield & Son Limited traces back to 1758, to the founding of the trading firm of Nathaniel Butterfield. In 1858, our company was

established as a bank in Bermuda and has been instrumental to the local economy ever since. The Bank was later incorporated under a special act of the local Parliament in 
1904. In the 1960s, as international businesses began contributing substantially to Bermuda's economy, we developed services to work to meet their needs. In 1967, we opened 
offices in the Cayman Islands and by the 1980s had expanded our operations to include retail banking, investment management, and fund administration. In 1973, we opened
our Guernsey office in order to provide customers with access to the Pound Sterling currency after Bermuda's departure from the British Sterling zone. In addition to being
Bermuda's first bank, we opened the first ATMs in Bermuda in the 1980s and launched Bermuda's first internet banking service in 2001. In 1971, we listed our common shares 
on the Bermuda Stock Exchange under the ticker symbol "NTB.BH".

In 2016, we listed our common shares on the New York Stock Exchange under the ticker symbol "NTB". In 2008 and 2009, as a result of the global financial crisis, we 
realized losses attributable primarily to US non-agency mortgage backed securities in our investment portfolio, as well as write-downs on local market hospitality loans. To raise 
capital to offset these losses, the Bank executed a $200 million preference share offering in June 2009. In 2009 and 2010, we implemented a comprehensive restructuring plan
for the Company: we hired a new management team, de-risked our balance sheet, and raised $550 million of common equity from a group of investors that included Carlyle 
Global Financial Services and related entities (collectively, "The Carlyle Group" or "Carlyle") and Canadian Imperial Bank of Commerce ("CIBC"), as well as existing 
shareholders. As part of the transaction, we launched a rights offering of $130 million on April 12, 2010, so as to allow the pre-transaction shareholders to participate in the
recapitalization of the Company. The rights offering, which closed on May 12, 2010, was fully subscribed to, and the proceeds were used to repurchase shares from the 
recapitalization investors. As a result, the recapitalization investors' total investment was reduced to $420 million.

Since our restructuring, we have pursued a strategy to focus on our core business in banking and wealth management. We have executed upon our strategy by 

streamlining the Company's operations through exiting non-core markets, repositioning our balance sheet, investing in efficiency initiatives, and continuing to invest in our core
business lines to grow both organically and through acquisitions. By following this strategy, we have improved our financial results, including growing Core Earnings to
Common,l every year since 2011 and have been able to initiate a progressive capital return policy for investors. The following items were key steps in executing our strategy:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

In 2010, we sold our operations in Hong Kong and Malta, and in 2012, we sold our operations in Barbados as they were no longer consistent with our strategy.

In 2010, we sold $820 million of asset-backed securities to cleanse our investment portfolio.

In 2013, we implemented an annual cash dividend of $0.40 per year plus a $0.10 per year special dividend.

In 2014, we completed two acquisitions, which allowed us to both expand and complement our existing business lines: Legis Group Holdings' Guernsey-based trust 
and corporate services business, as well as a significant portion of HSBC's corporate and retail banking business in the Cayman Islands.

In April 2015, CIBC sold its 19% ownership stake. We repurchased and retired 8 million shares for a total of $120 million, and The Carlyle Group purchased CIBC's
remaining 2.3 million shares and subsequently sold them to other existing investors.

In December 2015, we repositioned our balance sheet to better match the duration of our assets and liabilities and to reclassify a portion of our Available for Sale 
("AFS") portfolio as Held to Maturity ("HTM").

In February 2016, we commenced an orderly wind-down ("OWD") of our UK operations. We exited our private banking and asset management operations in our UK 
segment, but retain our UK high net worth mortgage lending business. The OWD was completed by early 2017 with the change in the business operations to
mortgage lending services and the change of name of our UK operations to Butterfield Mortgages Limited. The excess capital in the UK was released early in 2017, 
which we invested in other areas of our business. 

In April 2016, we completed an acquisition of HSBC's Bermuda trust business and private banking investment management operations that added $1.6 billion of 
deposits to our balance sheet. As part of the transaction, HSBC also entered into an agreement to refer its existing private banking clients to Butterfield.

In September 2016, we successfully completed a $288 million initial public offering and listing on the New York Stock Exchange, through which we raised
approximately $126 million in net primary proceeds.

In December 2016, we redeemed and canceled all of our issued and outstanding preference shares, which had a book value of $183 million, removing
approximately $16 million of annual preference dividend and guarantee fees. We also repurchased for cancellation the outstanding warrant from the Government of 
Bermuda, removing a potentially dilutive instrument. 

In February 2017, we successfully completed a first follow-on offering of 10,989,163 Common Shares. Following the closing of the offering, The Carlyle Group no 
longer held any Common Shares and the Investment Agreement between Butterfield and Carlyle was terminated.

In October 2017, we entered into an agreement to acquire Deutsche Bank’s Global Trust Solutions (“GTS”) business, excluding its US operations. Upon completion
of the transaction, Butterfield took over the ongoing management and administration of the GTS portfolio, comprising approximately 1,000 trust structures for some
900 private clients in Guernsey, Switzerland, the Cayman Islands and Singapore. This transaction was completed in March 2018. 

In February 2018, we entered into an agreement to acquire Deutsche Bank’s banking and custody business in the Cayman Islands, Jersey and Guernsey, which 
provides services primarily to financial intermediaries and corporate clients.  As part of the deal, we also purchased a service company in Mauritius to provide 
operations and support services to the Cayman and Channel Islands banking and custody businesses.

In May 2018, we issued $75 million aggregate principal amount of 5.25% Fixed to Floating Rate Subordinated Notes due 2028 to repay a portion of our outstanding 
indebtedness and for other general corporate purposes. 

Our Markets

Our two largest segments are Bermuda and the Cayman Islands. As of December 31, 2018, 49% of our total assets were held by our Bermuda segment and 33% by

our Cayman Islands segment. Bermuda is our largest segment by number of employees. As of December 31, 2018, our Bermuda segment had $5.4 billion of assets, 
$46.9 billion of trust AUA and $3.9 billion of AUM, and our Cayman Islands segment had $3.7 billion of assets, $7.7 billion of trust AUA and $0.8 billion of AUM.

2

The charts below provide the geographic distribution of our Net Revenue for the year ended December 31, 2018.

Segment Distribution of Net Revenue

2018 N t R
2018 Net Revenue: $517.8 million 

$517 8

illi

The Bermuda and Cayman Islands banking markets have historically been characterized by a limited number of participants and significant barriers to entry. In
addition, these markets provide us with access to several attractive customer bases: in retail banking, we serve local residents and businesses; in corporate banking, we serve 
captive insurers, hedge funds, middle-market reinsurers, and other corporates; and in wealth management, we serve private trust clients and ultra-high net worth and high net 
worth individuals and families. 

The international trust market is primarily concentrated in select jurisdictions, including Bermuda, the Cayman Islands, Guernsey, Hong Kong, Jersey, Singapore, and 

Switzerland. The leading international trust law firms serve as key introducers of clients to Butterfield and are the primary source of new business. Trust clients often hold assets 
that are international in nature, and as a result, performance of trust businesses is not generally linked to performance of the domestic economies where clients are served.

The private banking market in Bermuda, the Cayman Islands, and Guernsey is composed largely of resident high net worth individuals meeting minimum deposit and/
or loan thresholds. Clients are introduced to the private bank through Butterfield's retail banking operation upon reaching the appropriate deposit or loan threshold, Butterfield's 
trust and asset management arms, as well as through external introducers. Although locally based, private banking clients often hold international assets, and as a result,
business performance is not necessarily correlated to the domestic economies where clients are served.

Our asset management business line operates in Bermuda, the Cayman Islands, and Guernsey. As of December 31, 2018, 75% of our AUM was in Bermuda, 17% 

was in the Cayman Islands, 8% was in Guernsey. In Bermuda and the Cayman Islands, a majority of our institutional and private clients are domestic from a domicile
perspective while a majority of our clients in Guernsey are tied to our trust business and are international in nature.

Corporate Information

We are a company incorporated under the laws of Bermuda, incorporated on October 22, 1904, pursuant to the The N.T. Butterfield & Son Bank Act, 1904 (the 
"Butterfield Act"). We are registered with the Registrar of Companies in Bermuda under registration number 2106. Our registered office and principal executive offices are
located at 65 Front Street, Hamilton, HM 12, Bermuda. Our agent for service of process in the United States is C T Corporation System, 111 Eighth Avenue, New York, New York
10011. Our telephone number is (441) 295 1111. We maintain a website at www.butterfieldgroup.com. Neither this website nor the information on or accessible through this 
website is included or incorporated in, or is a part of, this report.

Summary Risk Factors

Any of the factors set forth under "Risk Factors" may limit our ability to successfully execute our business strategy. Among these important risks are the following:

•  Adverse economic and market conditions, in particular in Bermuda and the Cayman Islands, have in the past resulted in and could in the future result in lower 

revenue, lower asset quality, increased provisions and lower earnings.

•  Unlike geographically more diversified banks, our business is concentrated primarily in Bermuda and the Cayman Islands, and we may be more affected by a 

downturn in these markets than more diversified competitors.

•  A decline in the residential real estate market, in particular in Bermuda, could increase the risk of loans being impaired and could have an adverse effect on our 

business, financial condition or results of operations.

•  The value of the securities in our investment portfolio may decline in the future.

•  Fluctuations in interest rates and inflation may negatively impact our net interest margin and our profitability.

•  We depend primarily on deposits to fund our liquidity needs; if we are unable to effectively manage our liquidity across the jurisdictions in which we operate, our 

business, financial condition or results of operations could be adversely affected.

•  We face competition in all aspects of our business, and may not be able to attract and retain wealth management, trust and banking clients at current levels.

3

•  We could fail to attract, retain or motivate highly skilled and qualified personnel, including our senior management, other key employees or members of the Board,

which could adversely affect our business;

•  Our controls and procedures may fail or be circumvented, which could have an adverse impact on our business, financial condition or results of operations.

•  Volatility levels and fluctuations in foreign currency exchange rates may affect our business, financial position and results of operations.

•  Our international business model exposes us to different and possibly conflicting regulatory schemes across multiple jurisdictions.

•  US withholding tax and information reporting requirements imposed under the Foreign Account Tax Compliance Act may apply.

•  The uncertainty resulting from the vote in June 2016 by the UK electorate in favor of a UK exit from the European Union ("EU"), as well as changes in US 

legislation, regulation and government policy under the current US administration, could adversely impact our business, financial condition and results of operations. 

•  Cyber-attacks, distributed denial of service attacks and other cyber-security matters, if successful, could have an adverse effect on our business, financial condition

or results of operations.

•  We operate in a complex regulatory environment and legal and regulatory changes could have a negative impact on our business, financial condition or results

of operations.

•  Provisions of Bermuda law and our bye-laws could adversely affect the rights of our shareholders or prevent or delay a change in control.

•  Bermuda law differs from the laws in effect in the United States and might afford less protection to shareholders.

4

Our International Network and Group Structure

The following map presents the several geographic regions in which our business operates:

The following chart presents our corporate structure, indicating our principal regulated subsidiaries as of December 31, 2018:

Bermuda

The Bank itself is licensed in Bermuda to provide banking services and wealth management services. Through its wholly owned Bermuda subsidiary Butterfield Asset

Management Limited, it provides asset management services and, through its wholly owned Bermuda subsidiaries Butterfield Trust (Bermuda) Limited, Bermuda Trust Company 
Limited and Grosvenor Trust Company Limited, it provides corporate trustee, fiduciary and corporate administration services. Bermuda Securities (Bermuda) Limited, a wholly
owned subsidiary of the Bank, provides investment advisory and listing sponsor services.

Cayman Islands

Butterfield Bank (Cayman) Limited, a wholly owned subsidiary of the Bank, provides banking services and its wholly-owned subsidiary Butterfield Trust (Cayman)

Limited provides trustee, fiduciary and corporate administration services.

5

Guernsey

Butterfield Bank (Guernsey) Limited is a wholly owned subsidiary of the Bank and provides private banking, custody and administered banking services. Butterfield 

Trust (Guernsey) Limited is a wholly owned subsidiary of the Bank and provides trustee and fiduciary services.

Bahamas

Butterfield Trust (Bahamas) Limited is a wholly owned subsidiary of the Bank and provides trust and fiduciary services.

Switzerland

Butterfield Trust (Switzerland) Limited is a wholly owned subsidiary of the Bank and provides investment services and through its wholly owned subsidiary Butterfield 

Trust (Switzerland) Limited provides trust and fiduciary services.

United Kingdom

Butterfield Mortgages Limited is a wholly owned subsidiary of the Bank and provides residential property lending services.

Singapore

Butterfield (Singapore) Pte. Ltd. is a wholly owned subsidiary of the Bank and provides trust and fiduciary services. 

Jersey

Butterfield Bank (Jersey) Limited is a wholly owned subsidiary of the Bank, and provides deposit-taking, investment business and custody services.

Competition

The financial services industry and each of the markets in which we operate are competitive. We face strong competition in gathering deposits, making loans and 
obtaining client assets for management. We compete, both domestically and internationally, with globally oriented asset managers, retail and commercial banks, investment 
banking firms, brokerage firms and other investment service firms. Due to the trend toward consolidation in the global financial services industry, our larger competitors tend to 
have broader ranges of product and service offerings, increased access to capital, and greater efficiency. Larger financial institutions may also have greater ability to leverage 
increasing regulatory requirements and investment in expensive technology platforms. We also face competition from non-banking financial institutions. These institutions have 
the ability to offer services previously limited to commercial banks. In addition, non-banking financial institutions are not subject to the same regulatory restrictions as banks, and 
can often operate with greater flexibility and lower cost structures.

The Bermuda banking segment currently consists of four licensed banks and one licensed deposit-taking institution including one large subsidiary of an international
bank, HSBC, and three domestic institutions, including Bermuda Commercial Bank and Clarien Bank. In the Cayman Islands, the Bank is one of six Class 'A' full service retail 
banks licensed to conduct business with domestic and international clients. There are also five non-retail Class 'A' banks and 135 limited service Class 'B' banks, including 
Cayman National and subsidiaries of international banks, such as RBC, according to CIMA. In certain interest rate environments, additional significant competition for deposits
may be expected to arise from corporate and government debt securities and money market mutual funds. We view HSBC in Bermuda and RBC in the Cayman Islands as our 
most significant competitors.

In our wealth management business line, we face competition from local competitors, as well as much larger financial institutions, including financial institutions that
are not based in the markets in which we operate. Revenues from the trust and wealth management business depend in large part on the level of assets under management,
and larger international banks may have higher levels of assets under management.

In our trust business line, we face competition primarily from other specialized trust service providers. There are many trust companies in the main international

financial centers, and many of our competitors in this sector offer fund administration and corporate services work alongside private client fiduciary services.

Competition for deposits is also affected by the ease with which customers can transfer deposits from one institution to another. Our cost of funds fluctuates with

market interest rates and may be affected by higher rates being offered by other financial institutions. Our management believes that our most direct competition for deposits
comes from international and domestic financial services firms that target the same customers as the Bank.

Deposits

We are a deposit-led institution with leading market share in our primary segments: Bermuda and the Cayman Islands. We strive to maintain deposit growth and to 

maintain a strong liquidity profile through a significant excess of deposits over loans through market cycles.

Our deposits are generated principally by our banking business line, which offers retail and corporate checking, savings, and term deposits through our segments in 
Bermuda, the Cayman Islands and the Channel Islands. In addition, wealth management, through its private banking business line, also provides deposit services to high net 
worth and ultra-high net worth clients in those same geographic segments. As of December 31, 2018, our Bermuda, Cayman Islands and Channel Islands and the UK segments
contributed $4.5 billion, $3.2 billion and $1.6 billion, respectively, to our total customer deposit base as of December 31, 2018.

Total deposits as of December 31, 2018 were $9.5 billion, down 0.9% over total deposits as of December 31, 2017. Customer demand deposits, which include 

checking, savings and call accounts, totaled $7.4 billion, or 79.1% of customer deposits, as of December 31, 2018, compared to $7.8 billion, or 82.0%, as of December 31, 
2017. Customer term deposits totaled $2.0 billion as of December 31, 2018. The cost of funds on total deposits improved from 11 basis points in 2017 to 18 basis points as of 
December 31, 2018 as a result of an increase in non-interest bearing deposits and small rate decreases in some jurisdictions.

Lending

We offer a broad set of lending offerings including residential mortgage lending, automobile lending, credit cards consumer financing, and overdraft facilities to our 

retail customers, and commercial real estate lending, commercial and industrial loans, and overdraft facilities to our commercial and corporate customers. These offerings are
provided to our retail, commercial, and private banking clients in our key jurisdictions including Bermuda and the Cayman Islands. We also offer residential mortgage lending 
through our private banking business in Guernsey and to our high net worth and ultra-high net worth clients in the UK. Our loan portfolio, net of allowance for credit losses stood 
at $4.0 billion as of December 31, 2018. The loan portfolio represented 37.5% of total assets as of December 31, 2018, and loans, net of allowance for credit losses, as a 

6

percentage of customer deposits were 42.9%. The effective yield on total loans for the year ended December 31, 2018 was 5.47%, compared to 5.10% for the year ended
December 31, 2017.

Residential Mortgage Lending

The residential mortgage portfolio comprises mortgages to clients with whom we are seeking to establish (or already have) a comprehensive financial services

relationship. It includes mortgages to individuals and corporate loans secured by way of first ranking charges over the residential property to which each specific loan relates 
generally on terms which allow for the repossession and sale of the property if the borrower fails to comply with the terms of the loan. As of December 31, 2018, residential
mortgages (after specific allowance for credit losses) totaled $2.7 billion (a $165.6 million increase from December 31, 2017), accounting for approximately 65.4% of the Group's 
total gross loan portfolio (after specific allowance for credit losses) and approximately 66.7% of total non-accrual loans in the Group's loan portfolio.

Consumer Lending

We provide loans, as part of our normal banking business, in respect of automobile financing, consumer financing, credit cards and overdraft facilities to retail and 

private banking clients in the jurisdictions in which we operate. As of December 31, 2018, non-residential loans to consumers (after specific allowance for credit losses) totaled
$180.4 million, accounting for approximately 4.4% of the Group's total gross loan portfolio and approximately 2.1% of total non-accrual loans in the Group's loan portfolio.

Commercial Real Estate Lending

Commercial real estate loans are offered to real estate investors, developers and builders domiciled primarily in Bermuda and the United Kingdom. To manage the 

Group's credit exposure on such loans, the principal collateral is real estate held for commercial purposes and is supported by a registered mortgage. Cash flows from the
properties, primarily from rental income, are generally supported by long-term leases.

As of December 31, 2018, our commercial real estate loan portfolio (after specific allowance for credit losses) totaled $575.0 million, accounting for approximately

14.2% of the Group's total gross loan portfolio and approximately 8.3% of total non-accrual loans in the Group's loan portfolio.

Our commercial real estate loan portfolio is broken down into two categories: commercial mortgage and construction. As of December 31, 2018, commercial 

mortgages totaled $497.0 million (before allowance for credit losses), and construction loans totaled $78.7 million, accounting for approximately 86.3% and 13.7% of our 
commercial real estate loan portfolio before allowance for credit losses, respectively.

Other Commercial Lending

The commercial and industrial loan portfolio includes loans and overdraft facilities advanced primarily to corporations and small and medium-sized entities, which are

generally not collateralized by real estate and where loan repayments are expected to flow from the operation of the underlying businesses. As of December 31, 2018, the
Group's gross other commercial loan portfolio totaled $542.5 million, accounting for approximately 13.4% of the Group's total gross loan portfolio. As of the same date, the 
Group's gross loans to governments totaled $105.7 million, accounting for approximately 2.6% of our loan portfolio. As of December 31, 2018, other commercial loans 
accounted for approximately 22.9% of our total non-accrual loans.

Investments

Given the large customer deposit base commanded in our Bermuda and Cayman Islands operations, and the relatively low volume of lending demand from our 
customer base, our investment strategy is more important than may be the case for most financial institutions. In recognition of this, we maintain what we believe to be a 
conservative approach to investments, requiring the purchase of mainly fixed-rate investments in order to manage interest rate risk. Our investment portfolio is comprised mainly
of securities issued or guaranteed by the US Government or federal agencies. The securities in which we invest are generally limited to securities that are considered 
investment grade (i.e., "BBB" and higher by S&P's Financial Services LLC or an equivalent credit rating). Effective July 31, 2012, we entered into an agreement with Alumina
Investment Management LLC ("Alumina") pursuant to which Alumina provides investment advisory services to us in respect of our US Treasury and agency portfolio.

As of December 31, 2018, the Group held $4.3 billion in investments, representing approximately 39.5% of total assets.

Cash and Liquidity Management

We operate across multiple currency jurisdictions with pervasive multi-currency products. In our deposit taking jurisdictions—Bermuda, the Cayman Islands and 

Guernsey—there are currently no dedicated central banks, and no deposit insurance scheme infrastructures (such as the Federal Deposit Insurance Corporation in the United
States), with the exception of Bermuda, where a deposit insurance scheme has recently been implemented. In addition, we do not have access to borrowing or deposit facilities
with the US Federal Reserve or the European Central Bank; therefore, we conservatively manage client deposit balances and the liquidity risk profile of our balance sheets. This 
involves the retention of significant cash or cash equivalent balances, management of intra-bank counterparty exposure and management of a significant short-dated 
US Treasury Bill portfolio. As of December 31, 2018, the cash due from banks of $2.1 billion was composed primarily of $1.4 billion in interest earning cash equivalents, which
are investments with a less than ninety day duration. The remaining amounts were comprised of non-interest earning and interest earning deposits of $0.1 billion and $0.5 
billion, respectively.

Foreign Exchange Services

We provide foreign exchange services in the normal course of business in all jurisdictions. The major contributors to foreign exchange revenues are Bermuda and the 
Cayman Islands, accounting for 92% and 90% of our foreign exchange revenue for the year ended December 31, 2018 and 2017, respectively. We do not maintain a proprietary
trading book. Foreign exchange income is generated from client-driven transactions and totaled $32.9 million during the year ended December 31, 2018, compared to $32.2
million for the comparative period in 2017. The $0.7 million period-over-period increase reflects increased client activity and related volumes in retail and institutional foreign
exchange flows, as well as increased unrealized gains on client service derivatives held over period ends.

Administration Services

Through our wholly owned trust subsidiaries, we provide custody administration and settlement services to a wide range of internal and external investment clients 
dealing in global markets. Our custody service currently offers custody settlement and safekeeping services in 34 markets globally, including major markets and smaller, less-
developed markets, with principal markets covered being the United States, Canada, Europe and Japan.

Our custody service offers safekeeping services for physical and book-entry assets. Custody for listed securities is conducted through Bank of New York Mellon

("BNYM"). Hedge funds, mutual funds and Exchange Traded Funds are held by Brown Brothers Harriman ("BBH"). Trading in investment transactions is settled via our global
sub-custodians, BNYM and BBH. Custody services are offered from our Bermuda, Cayman Islands and Guernsey segments and complement core wealth management

7

services offered by other parts of the Group, and we currently anticipate this business to grow generally proportionally with our wealth management business. Clients of our 
custody service include a wide range of investment funds and other investment vehicles, corporations and trusts whose related banking requirements are provided by the Bank. 
As such, the custody client base, in addition to delivering a fee based income, also provides cash balances and foreign exchange transaction flows.

Custody fees comprise a basis point charge on the value of Assets Under Custody ("AUC"), which are subject to a minimum level for smaller, less complex portfolios 

and charged on a reducing scale as AUC values increase. In addition to these fees, custody clients are charged banking transactions fees based on account activity.

Employees

As of December 31, 2018, we had 1,373 employees on a full-time equivalency basis, which included 1,274 full-time and part-time employees and 99 temporary
employees. As of December 31, 2018, we had 572 employees in Bermuda, 277 employees in the Cayman Islands, 331 in the Channel Islands and the UK, and 194 employees 
in the Other segment. We have not experienced any material employment-related issues or interruptions of services due to labor disagreements and are not a party to any
collective bargaining agreements.

Information Technology

We devote significant resources to maintain stable, reliable, efficient and scalable information technology systems. We work with our third-party vendors to monitor and 

maximize the efficiency of our use of their applications. We use integrated systems to originate and process loans and deposit accounts, which reduces processing time, 
improves customer experience and reduces costs. Most customer records are maintained digitally. We are also currently executing several initiatives to enhance our online and 
mobile banking services to further improve the overall client experience.

Since 2011, we have made significant investments to align banking operations, as well as harmonize across the Group for products, services, licensing and hosting 

locations. Currently, our information technology is operationally divided into two platforms: (i) Bermuda and Cayman and (ii) Guernsey, the United Kingdom and Group Trust. In 
2011, our Bermuda and Cayman operations transitioned to a single industry standard banking technology platform utilizing a predominantly outsourced and supported model 
hosted in Canada. In late 2013, our Guernsey and UK operations were placed under the Group Technology governance structure with a goal to hub core services in a single 
location Guernsey. 

Protecting our systems to ensure the safety of our customers' information is critical to our business. We use multiple layers of protection to control access and reduce

risk;  including conducting penetration testing and regular vulnerability scanning on our platforms, systems and applications to reduce the risk that any attacks are successful. To
protect against disasters, we have a backup offsite core processing system and recovery plans.

Marketing

Through our Marketing & Communications department, we engage select advertising, branding and promotional companies on an as-needed basis and provide 

business development and sales support for businesses in all jurisdictions. In support of our banking businesses, we broadly market our products and services through print,
broadcast, web and social media advertising in Bermuda and the Cayman Islands. Trust and fiduciary services are marketed primarily to intermediaries through representative 
attendance at and sponsorship of industry conferences and through print advertising in international trade journals.

Intellectual Property

In the highly competitive banking industry in which we operate, intellectual property is important to the success of our business. We own a variety of trademarks, 
service marks, trade names and logos and spend time and resources maintaining this intellectual property portfolio. We control access to our intellectual property through
license agreements, confidentiality procedures, non-disclosure agreements with third parties, employment agreements and other contractual rights to protect our intellectual 
property.

Properties

Our corporate headquarters is located at 65 Front Street, Hamilton HM 12, Bermuda. In addition to our corporate headquarters we also maintain offices in the Cayman

ff

Islands, Guernsey, Jersey, the United Kingdom, The Bahamas, Switzerland, Singapore, Mauritius and Canada. Additionally we operate four branch locations in Bermuda and
three branch locations in the Cayman Islands.

Legal Proceedings

From time to time we are a party to various litigation matters incidental to the conduct and in the ordinary course of our business.

As publicly announced, in November 2013, the US Attorney's Office ("USAO") applied for and secured the issuance of so-called John Doe Summonses to six US 

financial institutions with which the Bank had correspondent bank relationships. The purpose of these Summonses was to identify US persons who may have been using our 
banking, trust, or other services to evade their own tax obligations in the United States. The Bank has been cooperating with the US authorities in their ongoing investigation.

Although we are unable to determine the amount of financial consequences, fines and/or penalties resulting from this tax compliance review, we have recorded as of 
December 31, 2018, a provision of $5.5 million (December 31, 2017: $5.5 million). As the investigation remains ongoing at this time, the timing and terms of the final resolution,
including any fines or penalties, remain uncertain and the financial impact to the Bank could exceed the amount of the provision. In this regard, we note that the US authorities
have not approved or commented on the adequacy or reasonableness of the provision. The provision is included on the consolidated balance sheets under other liabilities and
on the consolidated statements of operations under other expenses.

8

Consolidated Financial Information

SELECTED CONSOLIDATED FINANCIAL AND OTHER DATA

The following tables present our selected consolidated financial information as of and for the years ended December 31, 2018, 2017, 2016, 2015, and 2014.

Our historical results for any prior period do not necessarily indicate our results to be expected for any future period. The following data should be read in conjunction

with "Management's Discussion and Analysis of Financial Condition and Results of Operations".

The selected consolidated financial information presented as of December 31, 2018 and 2017 and for the years ended December 31, 2018, 2017 and 2016 have been

derived from the audited consolidated financial statements of The Bank of N.T. Butterfield & Son Limited included elsewhere in this report. The selected consolidated financial
information presented as of December 31, 2016, 2015 and 2014 and for the years ended December 31, 2015 and December 31, 2014 have been derived from the audited 
consolidated financial statements of The Bank of N.T. Butterfield & Son Limited, which are not included elsewhere in this report.

Statement of Operations Data

(in millions of $, unless indicated otherwise)

2018

2017

2016

2015

2014

For the year ended
December 31,

Total interest income

Total interest expense

Net interest income before provisions for credit losses

Provisions for credit losses

Net interest income after provisions for credit losses

Total non-interest income

Total other gains (losses)

Total net revenue

Total non-interest expense

Net income before income taxes from continuing operations

Income tax (expense) benefit

Net income from continuing operations

Net income

Net income to common shareholders

Earnings per common share from continuing operations (in US$)(1)

Basic

Diluted(2)

Cash Dividends declared per common share (in BM$)(1)

Dividends declared per preference share (in US$)

______________________________

367.6

24.6

343.0

7.0

350.0

168.7

(0.9)

517.8

321.3

196.5

(1.3)

195.2

195.2

195.2

3.55

3.50

1.52

—

305.6

15.9

289.7

5.8

295.6

157.8

1.3

454.7

300.3

154.3

274.9

16.4

258.5

(4.4)

254.1

147.5

1.0

402.6

285.9

116.7

(1.1)

(0.7)

115.9

115.9

58.4

1.20

1.18

0.40

153.3

153.3

153.3

2.82

2.76

1.28

—

262.6

23.3

239.3

(5.7)

233.5

140.2

(9.4)

364.3

285.2

79.0

(1.3)

77.7

77.7

61.2

1.25

1.23

0.50

265.1

26.6

238.5

(8.0)

230.4

134.8

15.7

381.0

273.0

108.0

0.2

108.2

108.2

91.6

1.67

1.65

0.50

80.00

80.00

80.00

(1) 

Figures reflect the reverse share split that the Bank effected on September 6, 2016. 

(2)  Reflects only "in the money" options and warrants to purchase the common shares as well as certain unvested share awards, which have a dilutive effect. Warrants 

issued to the Government of Bermuda in exchange for the Government's guarantee of the preference shares are not included in the computation of earnings per share
because the exercise price was greater than the average market price of the common shares for the relevant periods.  In December 2016, in connection with the
preference share redemption, the warrant issued to the Government of Bermuda was repurchased for cancellation by the Bank. Only share awards and options for which 
the sum of (1) the expense that will be recognized in the future (i.e., the unrecognized expense) and (2) its exercise price, if any, was lower than the average market price
of the common shares were considered dilutive, and therefore, included in the computation of diluted earnings per share.

9

Balance Sheet Data

(in millions of $)

Assets

Cash due from banks

Of which cash and demand deposits with banks — non-interest bearing

Of which demand deposits with banks — interest bearing

Of which cash equivalents — interest bearing

Securities purchased under agreement to resell

Short-term investments

Investment in securities

Of which trading

Of which available-for-sale

Of which held-to-maturity(1)yy

Loans, net of allowance for credit losses

Premises, equipment and computer software

Accrued interest

Goodwill

Intangible assets

Equity method investments

Other real estate owned

Other assets

Total assets

Liabilities

Total customer and bank deposits

Of which customer deposits — Bermuda — non-interest bearing

Of which customer deposits — Bermuda — interest bearing

Of which customer deposits — non-Bermuda — non-interest bearing

Of which customer deposits — non-Bermuda — interest bearing

Of which bank deposits — Bermuda

Of which bank deposits — non-Bermuda

Securities sold under agreement to repurchase

Employee future benefits

Accrued interest

Preference share dividends payable

Pending payable for investments purchased

Other liabilities

Long-term debt

Total liabilities

Total shareholders' equity(2)

Of which common share capital(6)

Of which preference share capital(3)

Of which contingent value convertible preference (CVCP) share capital(4)(6)

Total liabilities and shareholders' equity

Common shares outstanding (number)(6)

______________________________

As of December 31,

2018

2017

2016

2015

2014

2,053.9

1,535.1

2,101.7

2,288.9

2,063.3

124.2

487.6

89.4

340.3

110.7

326.4

110.9

378.6

343.1

139.2

1,442.1

1,105.5

1,664.5

1,799.4

1,581.0

27.3

52.3

178.8

250.0

148.8

519.8

—

409.5

—

394.8

4,255.4

4,706.2

4,400.2

3,223.9

2,989.1

6.5

2,182.7

2,066.1

4,043.9

158.1

20.9

24.0

50.8

14.7

5.3

66.7

6.8

3,317.4

1,382.0

3,776.9

164.8

24.9

21.5

39.1

14.1

9.1

58.7

6.3

321.3

417.4

3,332.7

1,061.1

3,570.5

167.8

22.8

19.6

42.3

13.5

14.2

82.5

2,201.3

2,233.5

701.3

338.2

4,000.2

4,019.1

183.4

215.1

17.5

23.5

27.7

12.8

11.2

77.1

19.2

24.8

33.0

12.8

19.3

67.8

10,773.2

10,779.2

11,103.5

10,275.6

9,858.4

9,452.2

1,378.5

3,117.1

733.0

9,536.5

1,840.2

3,412.6

639.5

10,033.6

1,733.7

4,213.4

651.3

9,182.1

1,348.9

2,922.8

532.9

8,671.6

1,021.4

2,848.7

536.7

4,189.9

3,631.6

3,411.4

4,363.1

4,224.8

8.1

25.7

—

0.4

12.0

—

0.3

23.5

—

0.4

14.1

—

9.5

30.4

—

117.2

128.8

140.0

122.1

117.9

5.1

—

—

173.0

143.3

2.4

—

51.9

119.8

117.0

2.1

—

—

100.0

117.0

2.7

0.7

—

100.5

117.0

4.8

0.7

—

97.2

117.0

9,890.8

9,956.4

10,392.8

9,525.2

9,009.1

882.3

822.9

710.7

0.6

—

—

0.5

—

—

0.5

—

—

750.4

0.5(5)

—

—

849.4

0.6

—

—

10,773.2

10,779.2

11,103.5

10,275.6

9,858.4

55.4

54.7

53.3

47.3

55.0

(1) 

Fair value of held to maturity debt securities was $2,036.2 million as of December 31, 2018,  $1,377.4 million as of December 31, 2017, $1,046.8 million as of 
December 31, 2016, $701.5 million as of December 31, 2015 and $344.0 million as of December 31, 2014.

(2)  As of December 31, 2018 the number of outstanding awards of unvested common shares was 0.9 million (December 31, 2017: 0.9 million, December 31, 2016: 0.8 

million, December 31, 2015: 0.9 million and December 31, 2014: 1.0 million). Only awards for which the sum of (1) the expense that will be recognized in the future (i.e.,
the unrecognized expense) and (2) the exercise price, if any, was lower than the average market price of $34.72. A warrant, outstanding until the Bank repurchased it in
December 2016, to purchase 0.43 million shares (December 31, 2015: 0.43 million, December 31, 2014: 0.43 million and December 31, 2013: 0.43 million) was excluded

10

 
 
 
 
 
 
 
from the computation of earnings per share because the exercise price was greater than the average market price of the common shares. Figures reflect the reverse
share split that the Bank effected on September 6, 2016. 

(3)  Preference share capital in all periods presented was nil, nil, nil, $182,863 and $183,046 as of December 31, 2018, 2017, 2016, 2015 and 2014, respectively, representing 

$0.01 par value per preference share issued and outstanding as of the respective dates. In December 2016, the Bank redeemed and canceled all outstanding preference
shares. 

(4)  All CVCP shares were converted to common shares at a 1:1 ratio on March 31, 2015. 

(5)  Reflects the repurchase for cancellation of 8,000,000 common shares previously held by CIBC effected on April 30, 2015. See "Management's Discussion and Analysis of 

Financial Condition and Results of Operations — Contingent Value Convertible Preference Shares — Share Buy-Back Program." Figures reflect the reverse share split 
that the Bank effected on September 6, 2016. 

(6) 

Figures reflect the reverse share split that the Bank effected on September 6, 2016.

Financial Ratios and Other Performance Indicators

We use a number of financial measures to track the performance of our business and guide our management. Some of these measures are defined by, and calculated 

in compliance with, applicable banking regulations, but such regulations often provide for certain discretion in defining and calculating the measures. These measures allow 
management to review our core activities, enabling us and our investors to evaluate relevant trends meaningfully when considered in conjunction with (but not in lieu of)
measures that are calculated in accordance with US GAAP. Non-GAAP measures used in this report are not a substitute for US GAAP measures and readers should consider 
the US GAAP measures as well.

The following table shows certain of our key financial measures for the periods indicated. Because of the discretion that we and other banks and companies have in 
defining and calculating these measures, care should be taken in comparing such measures used by us with similarly titled measures of other banks and companies, as such 
measures may not be directly comparable.

Many of these measures are non-GAAP financial measures. We believe that each of these measures is useful for investors in understanding trends in our business 

that may not otherwise be apparent when relying solely on our GAAP-calculated results. For more information on the non-GAAP financial measures presented below, including 
a reconciliation to the most directly comparable GAAP financial measures, see "— Reconciliation of Non-GAAP Financial Measures."

(in %, unless otherwise indicated)

Return on average common shareholders' equity(1)

Core return on average tangible common equity(2)

Return on assets(3)

Core return on average tangible assets(4)

Net interest margin(5)

Efficiency margin(6)

Core efficiency ratio(7)

Fee income ratio(8)

Common equity Tier 1 capital ratio(9)(10)

Tier 1 common ratio(9)

Tier 1 capital ratio(9)

Total capital ratio(9)

Leverage ratio(9)(10)

Tangible common equity/tangible assets(11)

Tangible total equity/tangible assets(12)

Non-performing assets ratio(13)

Non-accrual ratio(14)

Non-performing loan ratio(15)

Net charge-off ratio(16)

Core earnings attributable to common shareholders(17)(18) (in BM$ million)

Core earnings per common share fully diluted(19)(21) (in BM$)

Common equity per share(20)(21) (in BM$)

______________________________

For the year ended
December 31,

2018

2017

2016

2015

2014

23.1

25.6

1.8

1.8

3.25

61.8

61.5

32.5

19.6

N/A

19.6

22.4

7.6

7.5

7.5

0.4

1.2

1.4

0.1

197.0

3.53

15.94

19.9

22.4

1.4

1.5

2.73

66.2

64.3

34.8

18.2

N/A

18.2

19.9

6.9

7.1

7.1

0.4

1.2

1.3

0.1

158.9

2.86

15.05

8.9

20.5

1.1

1.3

2.45

69.3

63.8

36.7

15.3

N/A

15.3

17.6

5.8

5.9

5.9

0.5

1.3

1.6

0.3

123.0

2.48

13.34

10.1

17.6

0.8

1.1

2.48

74.0

66.0

37.5

10.7

12.0

16.2

19.0

6.4

5.1

6.8

0.7

1.6

2.0

0.2

97.4

1.95

12.24

13.7

14.4

1.2

1.2

2.74

72.0

67.7

36.9

N/A

14.6

19.0

22.2

N/A

6.2

8.1

1.0

1.8

2.4

0.4

89.9

1.61

12.25

(1)  Return on average common shareholders' equity ("ROE") measures profitability revealing how much profit is generated with the money invested by common

shareholders. ROE represents the amount of net income to common shareholders as a percentage of average common equity and calculated as net income to common 
shareholders / average common equity. Net income to common shareholders is net income for the full fiscal year, before dividends paid to common shareholders but after 
dividends to preference shareholders. Average common equity does not include the preference shareholders' equity.

(2)  Core return on average tangible common equity ("Core ROATCE") is a non-GAAP financial measure. Core ROATCE measures core profitability as a percentage of 
average tangible common equity. Core ROATCE is the amount of core income to common shareholders as a percentage of average tangible common equity and is 
calculated as core earnings to common shareholders / average tangible common equity. Core earnings to common shareholders is net earnings to common shareholders 
for the full fiscal year (before dividends paid to common shareholders but after dividends to preference shareholders) adjusted to exclude certain items that are included in
the financial results presented in accordance with GAAP. Average tangible common equity does not include the preference shareholders' equity or goodwill and intangible 
assets. For more information on the non-GAAP financial measures, see "— Reconciliation of Non-GAAP Financial Measures".

11

(3)  Return on assets ("ROA") is an indicator of profitability relative to total assets and is intended to demonstrate how efficient management is at using the assets to generate 

earnings. The ROA ratio is calculated as net income / average total assets.

(4)  Core return on average tangible assets ("Core ROATA") is a non-GAAP financial measure. Core ROATA is an indicator used to assess the core profitability of average

tangible assets and is intended to demonstrate how efficiently management is utilizing its tangible assets to generate core net income. Core ROATA is calculated by taking 
the core income as a percentage of average tangible assets and is calculated as core net income / average tangible assets. Core net income is the net income adjusted to
exclude certain items that are included in the financial results presented in accordance with GAAP. Core ROATA is a non-GAAP financial measure. For more information
on the non-GAAP financial measures, see "— Reconciliation of Non-GAAP Financial Measures".

(5)  Net interest margin ("NIM") is a performance metric that examines how successful the Bank's investment decisions are compared to its cost of funding assets and is

expressed as net interest income as a percentage of average interest-earning assets. NIM is calculated as net interest income before provision for credit losses / average
interest-earning assets. Net interest income is the interest earned on cash due from banks, investments, loans and other interest earning assets minus the interest paid 
for deposits, short-term borrowings and long-term debt. The average interest-earning assets is calculated using daily average balances of interest-earning assets.

(6)  Efficiency margin is a non-GAAP financial measure. Efficiency margin is an indicator used to assess operating efficiencies and is intended to demonstrate how efficiently
management is controlling expenses relative to generating revenues. The efficiency margin is calculated by taking the non-interest expenses as a percentage of total net 
revenue before total other gains (losses) and provisions for credit losses and is calculated as (non-interest expense - amortization of intangible assets) / (total non-interest 
income + net interest income before provision for credit losses). For more information on the non-GAAP financial measures, see "— Reconciliation of Non-GAAP Financial 
Measures".

(7) 

(8) 

(9) 

The core efficiency ratio is a non-GAAP financial measure. The core efficiency ratio is an indicator used to assess operating efficiencies and is intended to demonstrate 
how efficiently management is controlling expenses relative to generating revenues. The core efficiency ratio is calculated by taking the core non-interest expenses as a 
percentage of total net revenue before provision for credit losses and other gains and losses and is calculated as (core non-interest expenses - amortization of intangible 
assets) / (core non-interest income + core net interest income before provision for credit losses). Core non-interest expenses excludes certain items that are included in 
the financial results presented in accordance with GAAP including income taxes and amortization of intangible assets. For more information on the non-GAAP financial 
measures, see "— Reconciliation of Non-GAAP Financial Measures".

The fee income ratio is a measure used to determine the proportion of revenues derived from non-interest income sources. The ratio is calculated as non-interest income / 
(non-interest income + net interest income after provision for credit losses).

The total capital ratio measures the amount of the Bank's capital in relation to the amount of risk it is taking. All banks must ensure that a reasonable proportion of their 
risk is covered by permanent capital. Prior to January 1, 2015, the Bank's regulatory capital was determined in accordance with Basel II guidelines issued by the BMA.
Under Basel II, Pillar I, banks must maintain a minimum total capital ratio of 14.46%, inclusive of all capital buffers. In effect, this means that 14.46% of the risk-weighted 
assets must be covered by permanent or near permanent capital. The risk weighting process takes into account the relative risk of various types of lending. The higher the
capital adequacy ratio a bank has, the greater the level of unexpected losses it can absorb before becoming insolvent. Under Basel III as implemented by the BMA for 
2018, we must maintain a total capital ratio of 15.6%. The tier 1 capital ratio is the ratio of the Bank's core equity capital, as measured under Basel II, to its total RWA.
RWA are the total of all assets held by the Bank weighted by credit risk according to a formula determined by the regulator. The Bank follows the Basel Committee on
Banking Supervision ("BCBS") guidelines in setting formulas for asset risk weights. The tier 1 common ratio is equivalent to the tier 1 capital ratio except that it only
includes common equity in the numerator and deducts the preference shareholders' equity. Note that the tier 1 common ratio is calculated in the same manner as the
common equity tier 1 ("CET1") ratio discussed below, but differs in its inputs based upon RWA calculations under Basel II versus Basel III.

A

(10)  Effective January 1, 2015, the Bank's regulatory capital is determined in accordance with current Basel III guidelines issued by the BMA. However, the Bank was not 

required to publish its capital ratios under Basel III until January 1, 2016 as per guidance from the BMA and continued to publish certain ratios under Basel II during 2015.
Basel III adopts CET1 as the predominant form of regulatory capital with the CET1 ratio as a new metric. Under Basel III as implemented by the BMA for 2018, we must
maintain a minimum CET1 ratio of 9.4%. Basel III also adopts the new Leverage Ratio regime, which is calculated by dividing tier 1 capital by an exposure measure.
Under Basel III, banks must maintain a minimum Leverage Ratio of 5.0%. The exposure measure consists of total assets (excluding items deducted from tier 1 capital) 
and certain off balance sheet items converted into credit exposure equivalents as well as adjustments for derivatives to reflect credit and other risks.

A

(11)  The tangible common equity/tangible assets ("TCE/TA") ratio is a non-GAAP financial measure. The TCE/TA ratio is a measure used to determine how significant of an 

unexpected loss can be incurred by the Bank before other forms of capital, other than common equity, are impacted. The TCE/TA ratio is calculated as (common equity - 
intangible assets - goodwill) / tangible assets. Tangible common equity does not include the preference shareholders' equity or goodwill and intangible assets. Tangible
assets are the Bank's total assets from continuing operations less goodwill and intangibles. For more information on the non-GAAP financial measures, see
"— Reconciliation of Non-GAAP Financial Measures".

(12)  The tangible total equity/tangible assets ("TE/TA") ratio is a non-GAAP financial measure. The TE/TA ratio is a measure used to determine how much loss the Bank can 
absorb before subordinated debt capital is impacted. The TE/TA ratio is calculated as (total shareholders' equity - intangible assets - goodwill) / tangible assets. Tangible
assets are the Bank's total assets from continuing operations less intangible assets and goodwill. For more information on the non-GAAP financial measures, see
"— Reconciliation of Non-GAAP Financial Measures".

(13)  The non-performing assets ("NPA") ratio is an indicator of the credit quality of the Bank's total assets by expressing the non-performing assets as a percentage of total

assets. The NPA ratio is calculated as (gross non-accrual loans - specific allowance for credit losses on non-accrual loans + accruing loans past due 90 days + other real
estate owned) / total assets.

(14)  The non-accrual ("NACL") ratio is an indicator used to assess the credit performance of the Bank's loan portfolio by calculating the non-accrual loans as a percentage of 

loans. The NACL ratio is calculated as gross non-accrual loans / gross total loans. Note the reference to gross implies the amounts prior to loan allowances for 
credit losses.

(15)  The non-performing loan ("NPL") ratio is an indicator used to assess the credit performance of the Bank's loan portfolio by calculating the non-performing loans as a

percentage of loans. The NPL ratio is calculated as total gross non-performing loans / total gross loans.

(16)  The net charge-off ("NCO") ratio is an indicator used to assess the net credit loss of the Bank's loan portfolio by calculating the net charge-offs as a percentage of average 
total loans. The NCO ratio is calculated as net charge-off expense / average total loans. Average total loans is calculated as the average of the month-end asset balances 
during the relevant period.

(17)  Core net income is a non-GAAP financial measure. Core net income measures net income on a core basis. Core net income is calculated by adjusting net income for 

income or expense items which are not representative of the ongoing operations of our business. For a reconciliation of core net income to net income, see 
"— Reconciliation of Non-GAAP Financial Measures".

(18)  Core earnings attributable to common shareholders ("CEACS") is a non-GAAP financial measure. CEACS measures profitability attributable to common shareholders on

a core basis. For a reconciliation of CEACS to net income, see "— Reconciliation of Non-GAAP Financial Measures".

(19)  Core net income per common share — fully diluted is a non-GAAP financial measure. Core net income per common share —  fully diluted measures core profitability 

attributable to common shareholders on a per share basis. For a reconciliation to net income per share, see "— Reconciliation of Non-GAAP Financial Measures".

(20)  Common equity per share is calculated as total common equity / number of common shares issued and outstanding at period end.

12

(21)  Figures reflect the reverse share split that the Bank effected on September 6, 2016.

Net Interest Income

Net interest income is the amount of interest earned on our interest earning assets less interest paid on our interest bearing liabilities. The following table shows our 

net interest income before provision for credit losses for the periods indicated.

(in millions of $)

Assets

Investment in securities

Loans

Interest earning assets

Other assets

Total assets

Liabilities

Deposits
Securities sold under agreement to repurchase
Long-term debt

Interest bearing liabilities

Non-interest bearing current accounts

Other liabilities

Total liabilities

Shareholders’ equity

Total liabilities and shareholders’ equity

For the years ended December 31,

2018

Interest
($)

Average
rate
)
(
(%)

Average
balance
($)( )

2017

Interest
($)

24.8

124.3

218.5

367.6

367.6

1.26 %

2.71 %

5.47 %

2,372.7

4,573.9

3,665.8
10,612.4

346.0

10,958.4

(17.6)
—
(6.9)

(0.24)%
(2.11)%
(5.21)%

7,445.0
—
117.0

(24.6)

(0.33)%

7,562.0

2,393.1

254.4

17.2

101.4

187.0

305.6

305.6

(10.9)
—
(5.0)

(15.9)

Average
rate
)
(
(%)

0.72 %

2.22 %

5.10 %

(0.15)%
— %
(4.24)%

(0.21)%

Average
balance
($)( )

1,977.3

4,578.9

3,995.8
10,552.0

350.7

10,902.7

7,375.8
1.6
133.4

7,510.8

2,231.8

281.0

10,023.7

(24.6)

(0.25)% 10,209.6

(15.9)

(0.16)%

879.0

10,902.7

3,041.1

—

—

748.9

10,958.4

3,050.3

—

—

Net interest margin

343.0

3.25 %

289.7

2.73 %

13

(in millions of $)

Assets

Investment in securities

Loans

Interest earning assets

Other assets

Total assets

Liabilities

Deposits

Securities sold under agreement to repurchase

Long-term debt

Interest bearing liabilities

Non-interest bearing current accounts

Other liabilities

Total liabilities

Shareholders’ equity

Total liabilities and shareholders’ equity

Non-interest bearing funds net of non-interest earning assets

(free balance)

Net interest margin

For the years ended December 31,

2016

Interest
($)

9.8

77.2

188.0

275.0

Average
balance
($)

2,655.3

3,940.6

3,921.1

10,517.0

343.4

Average
rate
(%)

Average
balance
($)

0.37 %

1.95 %

4.78 %

2.61 %

2,407.9

3,217.0

4,026.7

9,651.6

371.5

2015

Interest
($)

6.5

69.6

186.5

262.6

Average
rate
(%)

Average
balance
($)

2014

Interest
($)

Average
rate
(%)

0.27 %

2.16 %

4.63 %

2.72 %

1,752.9

2,877.8

4,075.0

8,705.7

410.8

5.4

67.7

192.0

265.1

0.31 %

2.35 %

4.71 %

3.05 %

10,860.4

275.0

2.53 %

10,023.1

262.6

2.62 %

9,116.5

265.1

2.91 %

7,733.8

16.0

117.0

7,866.8

2,042.5

123.7

(11.8)

(0.1)

(4.5)

(16.4)

(0.15)%

(0.73)%

(3.84)%

(0.21)%

(18.4)

—

(4.9)

(23.3)

7,156.7

2.1

117.0

7,275.8

1,720.7

196.8

(0.26)%

6,741.6

— %

(4.15)%

(0.32)%

22.0

117.2

6,880.8

1,211.0

187.2

(20.9)

(0.1)

(5.6)

(26.6)

(0.31)%

(0.38)%

(4.80)%

(0.39)%

10,033.0

(16.4)

(0.16)%

9,193.3

(23.3)

(0.25)%

8,279.0

(26.6)

(0.32)%

827.4

10,860.4

2,650.2

829.8

10,023.1

2,375.8

837.5

9,116.5

1,824.9

258.6

2.45 %

239.3

2.48 %

238.5

2.74 %

14

Reconciliation of Non-GAAP Financial Measures

The tables below present computations of earnings and certain other financial measures, which exclude certain significant items that are included in the financial

results presented in accordance with GAAP.

We focus on core net income in many of these measures and ratios, which we calculate by adjusting net income for income or expense items which are not 
representative of the ongoing operations of our business, which results in non-core gains, losses and expense measures. Core net income includes revenue, gains, losses and 
expense items incurred in the normal course of business. We consider the normal course of business to be the general operations of our business lines of banking and wealth 
management. We believe that expressing earnings and certain other financial measures excluding these non-core items provides a meaningful base for period-to-period 
comparisons, which management believes will assist investors in analyzing the operating results of the Bank and predicting future performance. Non-core items are determined
by the Chief Financial Officer in conjunction with the Chief Executive Officer, and approved by our Board of Directors. Consideration is given to whether the expense, gain or 
loss is a result of exceptional circumstances or other decisions made not in the normal course of business. Items which are not in the normal course of business, such as 
business acquisition costs or impairment losses, or a result of exceptional circumstances, such as business restructuring costs, are considered non-core. These non-GAAP
financial measures based on core net income are also used by management to assess the performance of the Bank's business because management does not consider the
activities related to the adjustments to be indications of core operations. We believe that presentation of these non-GAAP financial measures will permit investors to assess the
performance of the Bank on the same basis as that applied by management. Management and the Board utilize these non-GAAP financial measures utilizing core net income
as follows:

•  Preparation of the Bank's operating budgets;

•  Quarterly financial performance reporting; and

•  Monthly reporting of consolidated results (management reporting only).

We calculate core net income attributable to common shareholders by deducting preference dividend and guarantee fees from core net income. We calculate core net 

income per common share by dividing the core net income attributable to common shareholders by the average number of common shares issued and outstanding during the
relevant period.

The core efficiency ratio (non-GAAP), which is a measure of productivity, is generally calculated as core expenses, which is total expenses excluding non-core 
expense items, minus amortization of intangible assets divided by core revenue before other gains and losses and provision for credit losses, which excludes non-core revenue 
items or non-core gains or losses. Management uses this ratio to monitor performance regarding the efficiency of expense management and believes this measure provides 
meaningful information to investors.

d

Tangible common shareholders' equity ratios and tangible total asset ratios have become a focus of some investors in analyzing the capital position of the Bank absent 
the effects of intangible assets and preference shareholders' equity. Traditionally, the BMA and other banking regulatory bodies have assessed a bank's capital adequacy based 
on Tier 1 capital, and from January 1, 2016 onwards, CET1, the calculation of which is codified in the Basel II and Basel III framework, respectively, implemented by the BMA. 
Because tangible common shareholders' equity and tangible total assets are not formally defined by GAAP, these measures are considered to be non-GAAP financial measures 
and other entities may calculate them differently. Since analysts and banking regulators may assess the Bank's capital adequacy using tangible common shareholders' equity or 
tangible assets, the Bank believes that it is useful to provide investors the ability to assess the Bank's capital adequacy on this same basis. The Bank calculates tangible
common equity and tangible total assets on a period end basis. The Bank also measures performance relative to core net income over average tangible common shareholders' 
equity and average tangible assets to monitor performance and efficiency relative to the Bank's capital adequacy.

We believe the non-GAAP financial measures presented in this report provide useful information to management and investors that is supplementary to our financial

condition, results of operations and cash flows computed in accordance with GAAP; however, we acknowledge that our non-GAAP financial measures have a number of 
limitations. As such, these disclosures should not be viewed as a substitute for results determined in accordance with GAAP, and they are not necessarily comparable to non-
GAAP financial measures that other companies use.

The following tables provide: (1) a reconciliation of net income (GAAP) to core net income and core net income attributable to common shareholders (non-GAAP), (2) a

computation of core net income attributable to common shareholders per common share fully diluted (non-GAAP), (3) a reconciliation of average and total shareholders' equity
(GAAP) to average and total equity and average tangible common equity (non-GAAP), (4) a computation of core return to average tangible common equity (non-GAAP), (5) a 
reconciliation of average total assets (GAAP) to average tangible assets (non-GAAP), (6) a computation of core return on average tangible assets (non-GAAP), (7) a
computation of tangible common equity to tangible assets (non-GAAP), (8) a computation of tangible total equity to tangible assets (non-GAAP), (9) a reconciliation of non-
interest expenses (GAAP) to core non-interest expenses (non-GAAP), (10) a computation of the efficiency ratio (non-GAAP), and (11) a computation of the core efficiency ratio 
(non-GAAP).

15

For the year ended December 31,

2018

2017

2016

2015

2014

195.2

153.3

115.9

—

—

—

—

195.2

153.3

(15.7)

(41.9)

58.4

77.7

(16.5)

—

61.2

(1.2)

(2.6)

(0.6)

—

—

—

—

—

—

1.5

0.3

—

0.5

—

1.0

—

—

—

—

1.5

1.8

—

—

—

—

—

0.1

—

(2.5)

0.2

2.1

—

2.0

1.8

—

—

2.0

8.1

5.6

—

—

—

—

—

0.9

—

0.3

1.8

1.6

0.7

3.2

6.3

—

8.8

—

22.4

22.7

197.0

158.9

138.6

108.2

(16.5)

(0.1)

91.6

(8.7)

(0.3)

(1.1)

(1.0)

2.0

(9.9)

1.2

—

(17.8)

2.7

10.2

—

3.1

—

—

—

—

16.0

(1.8)

106.4

89.9

849.4

—

—

—

—

5.1

0.7

—

—

5.8

8.2

3.8

4.8

1.0

2.5

10.1

—

—

30.4

36.2

113.9

97.4

791.8

197.0

843.2

—

843.2

(74.6)

768.6

158.9

771.9

123.0

826.0

—

(168.8)

(182.9)

(183.4)

771.9

(61.4)

710.5

657.2

(58.6)

598.6

608.9

(54.8)

554.1

666.0

(42.1)

623.9

23.1 %

19.9 %

8.9 %

25.6 %

22.4 %

20.5 %

10.1 %

17.6 %

13.7 %

14.4 %

(in millions of $, unless otherwise indicated)

Reconciliation of Net Income (GAAP to Core Net Income (non-GAAP))

Net income

Dividends and guarantee fee of preference shares

Premium paid on repurchase/redemption of preference shares(1)

Net income to common shareholders

Non-core (gains), losses and expenses

Non-core (gains) losses

Gain on disposal of a pass-through note investment (formerly a SIV)(2)

Additional consideration from previously disposed of entities(3)

Realized gain on private equity investment(4)

Income tax refund(5)

Impairment of and gain on disposal of fixed assets (including software)(6)

Change in unrealized (gains) losses on certain investments(7)

Adjustment to holdback payable for a previous business acquisition(8)

Settlement loss on de-risking on a defined benefit plan(9)

Total non-core (gains) losses

Non-core expenses

Early retirement program, redundancies and other non-core compensation costs(10)

Tax compliance review costs(11)

Provision in connection with ongoing tax compliance review(12)

Business acquisition costs(13)

Restructuring charges and related professional service fees(14)

Investigation of an international stock exchange listing costs(15)

Cost of 2010 legacy option plan vesting and related payroll taxes(16)

Secondary offering costs (17)

Total non-core expenses

Total non-core (gains), losses and expenses

Core net income

A

B

C

D

E

F=D+E

G=A+F

Reconciliation of Return on Equity (GAAP) to Core Return on Average Tangible Common
Equity (non-GAAP)

Core net income attributable to common shareholders(1)

H=C-B+F

Average shareholders' equity

Less: average preference shareholders' equity

Average common equity

Less: average goodwill and intangible assets

Average tangible common equity

Return on equity

Core return on average tangible common equity

I

J

C/I

H/J

16

 
 
 
 
 
 
 
 
 
(in millions of $, unless otherwise indicated)

2018

2017

2016

2015

2014

For the year ended December 31,

Reconciliation of diluted earnings per share (GAAP) to core earnings per common
share fully diluted (non-GAAP)

Adjusted weighted average number of diluted common shares (in thousands)(18)

Earnings per common share fully diluted

Non-core items per share

Core earnings per common share fully diluted

Reconciliation of return on average assets (GAAP) to core return on average
tangible assets (non-GAAP)

Total average assets

Less: average goodwill and intangible assets

Average tangible assets

Return on average assets

Core return on average tangible assets

Tangible equity to tangible assets

Shareholders' equity

Less: goodwill and intangible assets

Tangible total equity

Less: preference shareholders' equity

Tangible common equity

Total assets

Less: goodwill and intangible assets

Tangible assets

Tangible common equity to tangible assets

Tangible total equity to tangible assets

Efficiency ratio

Non-interest expenses

Less: Amortization of intangibles

Non-interest expenses before amortization of intangibles

Non-interest income

Net interest income before provision for credit losses

Net revenue before provision for credit losses and other gains/losses

Efficiency ratio

Core efficiency ratio

Non-interest expenses

Less: non-core expenses

Less: amortization of intangibles

Core non-interest expenses before amortization of intangibles

Core revenue before other gains and losses and provision for credit losses

Core efficiency ratio

______________________________

K

C/K

(F-B)/K

55.7

3.50

0.03

3.53

55.5

2.76

0.10

2.86

49.6

1.18

1.30

2.48

50.0

1.23

0.72

1.95

55.6

1.65

(0.04)

1.61

L

M

A/L

G/M

N

O

P

O/P

N/P

Q

R

Q/R

(E)

S

T

S/T

10,851.2

10,926.1

10,842.6

9,967.5

9,268.9

(74.6)

(61.4)

(58.6)

(54.8)

(42.1)

10,776.6

10,864.8

10,784.0

9,912.7

9,226.8

1.8 %

1.8 %

1.4 %

1.5 %

1.1 %

1.3 %

0.8 %

1.1 %

1.2 %

1.2 %

882.3

(74.7)

807.6

—

807.6

822.9

(60.6)

762.3

—

762.3

710.7

(61.9)

648.8

—

648.8

750.4

(51.1)

699.3

(182.9)

516.4

849.4

(57.9)

791.5

(183.0)

608.5

10,773.2

10,779.2

11,103.5

10,275.6

9,858.4

(74.7)

(60.6)

(61.9)

(51.1)

(57.9)

10,698.4

10,718.6

11,041.6

10,224.5

9,800.5

7.5 %

7.5 %

7.1 %

7.1 %

5.9 %

5.9 %

5.1 %

6.8 %

6.2 %

8.1 %

321.3

(5.1)

316.3

168.7

343.0

511.7

300.3

(4.2)

296.1

157.8

289.7

447.6

285.9

(4.5)

281.4

147.5

258.5

406.0

285.2

(4.4)

280.8

140.2

239.3

379.5

273.0

(4.3)

268.7

134.8

238.5

373.3

61.8 %

66.2 %

69.3 %

74.0 %

72.0 %

321.3

300.3

(1.5)

(5.1)

314.7

511.7

(8.1)

(4.2)

288.0

447.6

285.9

(22.4)

(4.5)

259.0

406.0

285.2

(30.4)

(4.4)

250.4

379.5

273.0

(16.0)

(4.3)

252.7

373.3

61.5 %

64.3 %

63.8 %

66.0 %

67.7 %

(1)  Premium paid on the preference share buy-backs and redemption are removed from core net income available to common shareholders as management views these

premium amounts as non-core.

(2)  Reflects a gain realized on a liquidation settlement from the Avenir pass-through note, our last remaining structured investment, in 2014. As the Bank no longer holds 

structured investment products, management determined the gains represented by these liquidation settlements to be non-core. In 2016, 2017 and 2018, the Bank
received a further distribution on this liquidation settlement.

(3) 

In 2014 and 2013, reflected the relevant portion of proceeds from the sale of our interest in Island Heritage Holdings Ltd. effected in 2012. As is detailed above, due to the 
nature of the underlying sale, management considers the additional earn-out proceeds realized from this sale to be non-core.

(4)  Reflected a realized gain on the disposal of one of our investments in a private equity holding in the second quarter of 2014. This disposal was very opportunistic in nature 

as it represented a tender offer for a previously impaired private equity holding. This realization of a sale upon receipt of an opportunistic tender such as this is not in the
normal course of business, and therefore management considers gains from it to be non-core.

(5) 

(6) 

In 2014, reflected a tax refund granted by the Guernsey tax authorities relating to the ability to claim accelerated tax allowances on a new IT system that was implemented
in 2013. While the Bank considers the costs associated with the implementation of the new IT system to be core to our operations, the benefit realized through the 
accelerated tax allowances was not the intended consequence. Therefore management considers the resulting gain to be non-core.

In 2015, reflected impairment write-downs on the core banking system in the UK related to the orderly wind-down of the deposit taking and investment management 
businesses. In 2014, represented write-downs on certain Bermuda properties, which were being utilized for rental income, adjusting the recorded value to the market

17

 
 
 
 
 
 
 
 
value. These gains or losses were each individually a result of either decisions made which are not part of the core business strategy, such as the impairment write-down 
in the UK in 2015, or a result of isolated decisions made not in the normal course of business. Therefore management considers these gains and losses to be non-core.

(7) 

(8) 

These gains and losses were a result of the price movements of certain securities which were previously classified as AFS for our operations in Guernsey and the United
Kingdom but should have been classified as trading securities in the previously published financial statements since 2011, which have been subsequently revised. This 
classification introduced unintended asymmetry between core accounting performance measures of the Bank and economic/risk performance of the Bank, and led
management to the decision to prospectively dispose of the securities. Management considers this to be an exceptional circumstance, and accordingly has classified 
these as non-core items.

In 2017 and 2016, reflected an adjustment to the holdback payable for the acquisition of Legis due to continued strong revenue from legacy clients. In 2014, reflected an
adjustment to the initial estimated holdback payable for the acquisition of Legis due to the change in payment probabilities as estimates were updated for actual results.
While management considers the integrated operations of acquired entities to be core to our business operations, due to the limited and isolated nature of acquisitions, 
management does not consider the costs associated with these acquisitions to be a part of the normal course of business. Therefore management considers costs 
associated with acquisitions, including these contractual adjustments to the holdback payable amount, to be non-core.

(9) 

In 2018, these losses reflected a non-core settlement loss on the de-risking of a defined benefit pension plan.

(10) 

(11) 

(12) 

(13) 

(14) 

(15) 

(16) 

(17) 

In 2013, this partially reflected the cost of an early retirement program offered to reduce staff costs. This program has not been offered since. In 2013, additional expenses
reflected payments to Treasury and Operations staff whose roles were made redundant as a result of the implementation of a new core banking software. In 2014, a 
strategic cost program led to a review of work being done in several non-management roles in Guernsey which resulted in these roles being made redundant, and 
therefore costs as shown reflect payments to these non-management staff whose roles were affected. In 2015, predominantly reflected the cost of negotiated packages
for three executives who stepped down from their positions during the year. In 2016, reflected payments to non-executive management staff whose roles were made
redundant resulting from a span of control review. In 2017, primarily reflected severance payments to staff in our Bahamas segment as a result of management rescinding 
our banking license in that jurisdiction. Management does not consider the costs associated with these projects to be core to the strategy of the business.

In each of the periods reflected costs associated with a review and account remediation exercise to determine the US tax compliance status of US person account holders 
linked to the publicly announced so-called John Doe Summonses in November 2013 issued by the USAO to six US financial institutions with which the Bank had 
correspondent banking relationships. These expenses are a result of exceptional circumstances which arose outside of the normal course of business.

In 2015 and 2016, reflected a provision associated with the aforementioned review and account remediation exercise referenced in the above footnote. Although the Bank 
is unable to determine the amount of financial consequences, fine and/or penalties resulting from this tax compliance review, this reflects a provision which management
believes to be appropriate. These expenses are a result of exceptional circumstances which arose outside of the normal course of business.

 In 2017 and 2018, reflected contract negotiation, due diligence and other legal costs relating to the agreement to acquire Deutsche Bank’s GTS business, excluding its
US operations. In 2015 and 2016, reflected contract negotiation, due diligence and IT implementation costs relating to the acquisition of the Bermuda Trust 
Company Limited and the private banking investment management of operations of HSBC Bank Bermuda Limited; in 2014, reflected legal, due diligence and costs for 
temporary staff assisting with integration relating to the acquisitions of Legis and of select deposits and loans from HSBC Bank Cayman Limited. As above, due to the
limited nature of acquisitions, management does not consider the costs associated with these acquisitions to be a part of normal course of business. Therefore, 
management considers costs associated with acquisitions, specifically including the costs associated with negotiation and integration of operations, to be non-core.

In 2015, 2016 and 2017, reflected costs associated with the orderly wind-down of the deposit taking, investment management and custody businesses of Butterfield Bank 
(UK) Limited which included staff redundancy expenses and professional fees. These expenses are a result of exceptional circumstances which arose outside of the 
normal course of business.

In 2015, reflected professional and legal fees related to the research and evaluation of an international stock exchange listing for the Bank's common shares. This
research and evaluation was undertaken in an effort to provide a means for liquidity for the Bank's shareholders, and was therefore not in the normal course of business. 
Accordingly, management considers the expenses associated with this investigation to be non-core.

In 2016, reflected the expense for the vesting of the outstanding 2010 Performance Options resulting from the IPO which led to a $8.5 million salaries and other employee
benefits expense, and a related payroll tax expense of $0.3 million. Management does not consider these expenses to be core to the strategy of the business. 

In 2017, reflected professional and legal fees related to the secondary follow-on offering of the Bank's common shares. This offering was undertaken in an effort to provide 
further liquidity for the Bank's shareholders, and was therefore not in the normal course of business. Accordingly, management considers the expenses associated with 
this offering to be non-core. 

(18)  Figures reflect the reverse share split that the Bank effected on September 6, 2016.

18

RISK FACTORS

The material risks and uncertainties that management believes affect us are described below. Any of the following risks, as well as risks that we do not know or 

currently deem immaterial, could have a material adverse effect on our business, financial condition or results of operations. Further, the risk factors below include cautionary 
statements identifying important factors that could cause actual results to differ materially from those expressed in any forward-looking statements made by us or on our behalf.
See "Cautionary Note Regarding Forward-Looking Statements."

Risks Relating to Financial Conditions, Market Environment and General Economic Trends

Adverse economic and market conditions, in particular in Bermuda and the Cayman Islands, have in the past resulted in and could in the future result in lower 
revenue, lower asset quality, increased provisions and lower earnings.

Our financial performance generally, and in particular the ability of our borrowers to pay interest on and repay principal on outstanding loans and the value for the

collateral securing those loans, as well as demand for loans and other products and services we offer and whose success we rely on to drive our future growth, is highly 
dependent upon the business environment in the markets in which we operate. Unlike larger banks that are more diversified, we provide banking and wealth management
services mainly to customers in Bermuda and the Cayman Islands. A downturn in the markets in which we operate, in particular in Bermuda or the Cayman Islands, can have a
profound impact on our business performance. Some elements of the business environment that affect our financial performance include short-term and long-term interest rates,
any downgrade in sovereign credit ratings (such as the downgrade in Bermuda's sovereign rating in 2016), the prevailing yield curve, inflation and price levels, monetary policy,
regulatory changes or changes in enforcement thereof, unemployment, investor or business confidence, natural or man-made disasters, the strength of the local economy in the
markets in which we operate or a combination of these or other factors. Unfavorable market conditions can result in a deterioration in the credit quality of our borrowers and the 
demand for our products and services, an increase in the number of loan delinquencies, defaults and charge-offs, additional provisions for loan losses, decreases in asset
values, deterioration in investment performance and an overall material adverse effect on the quality of our loan portfolio.

Unlike geographically more diversified banks, our business is concentrated primarily in Bermuda and the Cayman Islands, and we may be more affected by a 
downturn in these markets than more diversified competitors.

Our banking operations are concentrated in Bermuda and the Cayman Islands, and serve local customers in these markets. In the year ended December 31, 2018,

57% of our total net revenue was derived from our Bermuda segment and 29% of our total net revenue was derived from the Cayman Islands segment. In addition, in the year 
ended December 31, 2018, approximately $2 billion, or 49%, of our loans originated in Bermuda and approximately $1 billion, or 19%, of our loans originated in the Cayman
Islands. Accordingly, a downturn in these markets may have a profound effect on our banking business. Because Bermuda and the Cayman Islands do not have well-diversified
economies, a downturn in their key industries could affect their economies as a whole and have an adverse effect on our business, financial condition or results of operations. In 
addition, we have sought to expand our existing trust business line, including through recent acquisitions. Any reduction in demand for trust services in our Bermuda and
Cayman Islands segments, due to perceived reputational risks, increasing regulatory scrutiny over activities in these jurisdictions or otherwise, may adversely impact our 
business and results of operations, including the ongoing success of any of our acquired trust business.

In particular, Bermuda and the Cayman Islands are international business centers in part due to their favorable tax treatment of entities and their political and economic 

stability. Bermuda is among the largest reinsurance markets, and the Cayman Islands is a leader in fund domiciliation for global asset managers, with 10,689 regulated mutual 
funds as of September 30, 2018 according to CIMA. These industries are key contributors to the Bermuda and the Cayman Islands economies. As a result, a downturn in these 
sectors, a change in tax laws, or a shift of business away from Bermuda or the Cayman Islands could result in job losses and harm the economies in these markets. Many of our 
commercial customers are reinsurance or regulated fund service providers. Accordingly, any downturn or further concentration in the reinsurance market could adversely affect 
our business, financial condition and results of operations. See "— Regulatory and Tax-Related Risks — Changes in US tax laws could cause the insurance and reinsurance 
industry to relocate from Bermuda, which could have an adverse effect on our business, financial condition and results of operations".

In addition, changes in legislation and regulation or an attempt by Bermuda to declare independence from the United Kingdom ("UK") or to implement changes in its 
constitution, including its fiscal and monetary policies, could have a negative effect on Bermuda's position as an international business center and Bermuda-based companies 
could move from Bermuda. This could have a significant negative effect on the local economy and in turn negatively affect our business.

Tourism is another major contributor to the economies of both Bermuda and the Cayman Islands. In 2017, travel and tourism contributed 17.1% of GDP in Bermuda

and 29.5% of GDP in the Cayman Islands. The deterioration of the tourism industry could decrease the value of hotels and other commercial properties, which could adversely
affect our commercial loan portfolio. A decline in tourism could similarly result in an increase in unemployment, which could affect the ability of our residential borrowers to make 
payments on their loans. Accordingly, a decline in tourism in either Bermuda or the Cayman Islands could have a material adverse effect on our business, financial condition or 
results of operations.

A decline in the residential real estate market, in particular in Bermuda, could increase the risk of loans being impaired and could have an adverse effect on our 
business, financial condition or results of operations.

We are exposed to the risk that our borrowers may not repay their loans according to their contractual terms and that the collateral securing the payment of these loans 
may be insufficient. As of December 31, 2018, approximately 57.1% of our Bermuda loan portfolio, net of allowance for credit losses, was composed of residential mortgages in 
Bermuda and approximately 73.4% of our loan portfolio, net of allowance for credit losses, in our remaining jurisdictions was comprised of residential mortgages. A decline in the 
real estate market, in particular in Bermuda, would mean that the collateral for our loans would hold less value. As a result, our ability to recover on defaulted loans by selling the 
underlying real estate would be diminished, and we would be more likely to suffer losses on the defaulted loans. Declines in the real estate market could also adversely affect 
demand for new loans, further decreasing the interest revenue generated by our loan portfolio. In addition, if our estimate for our allowance for credit losses proves to be
incorrect and our allowance is inadequate, we will have to increase the allowance accordingly and may have future charge-offs. This may lead to impairment charges on loans 
and other assets, higher costs and incurred loan-loss provisions.

The risk of loan impairment may be compounded by the fact that there is no available economic and statistical data regarding the Bermuda, The Bahamas and the

Cayman Islands real estate markets. Although reliable and comprehensive economic and statistical data is available for certain real estate markets, such as the Case-Schiller 
Home Price Index in the United States, there is no comparable statistical data or mechanism to value the overall real estate market in our markets. This lack of information
makes it difficult to assess the market value of real estate in these markets, and requires us to rely on observations of the valuation of our own real estate originations in order to 
assess whether the value of mortgaged real estate has declined. See " --The appraisals and other valuation techniques we use in evaluating and monitoring loans secured by 
real property may not accurately describe the net value of the collateral that we can realize."

Any of the above factors could have an adverse effect on our business, financial condition or results of operations.

In addition, following the 2008 financial crisis, the Bermuda economy experienced consecutive years of negative GDP growth. International business activity declined

from 2009 to 2011, with modest annual growth from 2012 onwards. Since 2015, the Bermuda economy's GDP was nominally positive and various local economic measures

19

appeared to have stabilized. The impact of the 2008 financial crisis and the resulting decline in international business on employment, population levels and real estate values 
was negative for several years, with recent apparent stability observed in terms of economic activity and stabilized real estate values. The Bermuda economy's ability to sustain 
or improve on this recent apparent economic stability is uncertain.

The value of the securities in our investment portfolio may decline in the future.

As of December 31, 2018, we owned $4.3 billion of investment securities consisting primarily of securities issued by the US government and US governmental 

agencies. In 2018, our investment portfolio had an average yield of 2.71%.

The fair value of our investment securities may be adversely affected by market conditions, including changes in interest rates, and the occurrence of any events 

adversely affecting the issuer of particular securities in our investment portfolio. We perform periodic reviews to determine if an other-than-temporary impairment ("OTTI") has
occurred. Our Asset and Liability Policy Committee reviews the results of impairment analysis and advises whether an OTTI exists. The process for determining whether an
impairment is other-than-temporary usually requires complex, subjective judgments about the future financial performance of the issuer of the relevant security in order to 
assess the probability of receiving all contractual principal and interest payments on the security.

We did not record any OTTI losses on investments in the years ended December 31, 2018 and 2017. However, in prior periods we have experienced higher OTTI on 
investments, in particular as a result of investments in structured securities. See "— We depend primarily on deposits to fund our liquidity needs; if we are unable to effectively
manage our liquidity across the jurisdictions in which we operate, our business, financial condition or results of operations could be adversely affected."

. 

ff

We may be required to recognize OTTI in future periods, which could have an adverse effect on our business, financial condition or results of operations.

Fluctuations in interest rates and inflation may negatively impact our net interest margin and our profitability.

Net interest income is a significant component of our revenues and changes in prevailing interest rates may adversely affect our business, including the level of net 
interest income we earn, and for our banking business, the levels of deposits and the demand for loans. The low interest rate environment following the global financial crisis 
has led to changes in savings rates and continues to shift the interest of savers away from low-rate retail bank deposits.

If interest rates increase, our net interest income would narrow if our cost of funding increased without a correlative increase in the interest we earn from loans and 

investments. Because we rely extensively on deposits to fund our operations, our cost of funding would increase if there is an increase in the interest rate we are required to pay
our customers to retain their deposits. This could occur, for instance, if we are faced with competitive or regulatory pressures to increase rates on deposits. In addition, if the 
interest rates we are required to pay for other sources of funding increases, our cost of funding would increase. Moreover, increases in interest rates may decrease customer 
demand for loans as the higher cost of obtaining credit may deter customers from seeking new loans. Further, higher interest rates might also lead to an increased number of 
delinquent loans and defaults, which would affect the value of our loans.

Changes in interest rates may negatively affect the value of our assets and our ability to realize gains or avoid losses from the sale of those assets, all of which also
ultimately affect earnings and capital, as well as our regulatory solvency position. A sustained increase in the inflation rate in our principal markets may also have an adverse
effect on our business, financial condition or results of operations. For example, a sustained increase in the inflation rate may result in an increase in nominal market interest
rates. A failure to accurately anticipate higher inflation and factor it into our product-pricing assumptions may result in mispricing of our products, which could adversely affect our 
business, financial position or results of operations. On the other hand, recent concerns regarding negative interest rates and the low level of interest rates generally may
negatively impact our net interest income, which may have an adverse impact on our profitability.

If we are unable to effectively manage our liquidity we may need to seek additional financing and our business, financial condition or results of operations could be 
adversely affected.

We need liquidity to pay our operating expenses, interest on our debt and dividends on our capital stock, and to replace certain maturing liabilities. Without sufficient 

liquidity, we will be forced to curtail our operations and our business will suffer.

Our main source of funding is customer deposits. As of December 31, 2018, we had $9.4 billion in customer deposits (60% USD deposits, 20% USD-pegged deposits),

with 48% of our deposits derived from our Bermuda segment and 35% of our deposits derived from the Cayman Islands segment, with the balance derived from the Channel
Islands. In addition, we source our funding from net income generated by the Bank, net of dividends paid, and to a lesser extent from other sources including the sale of 
securities to institutional counterparties under repurchase agreements and the sale of trading and AFS securities. Our deposit base includes both demand and term liabilities, 
but the significant majority of such deposits are demand deposits or are due within six months. Because we rely primarily on short-term deposits for funding, a sudden or 
unexpected shortage of funds in the banking systems in which we operate may prevent us from obtaining necessary funding without incurring higher costs. Our deposit base 
includes deposits from commercial and institutional clients which may be more sensitive to financial strength rating changes. A significant withdrawal of deposits in either of 
these markets could significantly affect our liquidity and our ability to meet our funding needs.

In addition, as a bank with subsidiaries located outside of Bermuda, access to inter-company funds can be restricted because our regulated banking subsidiaries are

required to maintain certain liquidity ratios or minimum levels of capital in accordance with the laws of the jurisdictions in which they operate or otherwise. The necessity of 
maintaining these ratios or levels of capital or other liquidity considerations could restrict the ability of these subsidiaries to transfer funds to us, in the form of cash dividends,
loans or advances. Recently, our subsidiaries' ability to upstream funds from certain jurisdictions has been increasingly restricted due to changes in the business and regulatory
environments in such jurisdictions.

In the event that our current resources do not satisfy our needs, we may need to seek additional financing. The availability of additional financing will depend on a 

variety of factors, such as market conditions, the general availability of credit, the volume of trading activities, the overall availability of credit to the financial services industry, our 
credit ratings and credit capacity, as well as the possibility that customers or lenders could develop a negative perception of our long- or short-term financial prospects.

Banks domiciled in Bermuda, including us, are not supported by a central bank from which to borrow funds, so if we are unable to maintain sufficient liquidity by 
continuously attracting deposits and other short-term funding, our financial condition, including our capital ratios, funding costs or results of operations could be
adversely affected.

Unlike many other jurisdictions, there is no central bank or similar governmental agency in Bermuda from which we may borrow US or Bermuda Dollars if we
experience liquidity shortages, which may leave us without a lender of last resort in the event that Bermuda suffers a severe economic downturn at the same time as a liquidity 
shortage. Similarly, there is no central bank in the Cayman Islands, Jersey or Guernsey to act as a lender of last resort. We may therefore be unable to sufficiently fund our 
liquidity needs. While there is no central bank or similar governmental agency in Bermuda, the Cayman Islands, Jersey or Guernsey that insures bank deposits, such as the 
Federal Deposit Insurance Corporation in the United States, the Government of Bermuda has implemented a Deposit Insurance Scheme.  See "Supervision and Regulation"
and "— The Government of Bermuda has implemented a Deposit Insurance Scheme and we will incur additional costs”. Without a central bank from which we could borrow

20

funds, liquidity management will be critical to the management of our consolidated balance sheet, and an inability to obtain sufficient liquidity could adversely affect our financial
condition.

ff

We could be negatively affected if the soundness of other financial institutions and counterparties deteriorates or if such counterparties, including clearing houses, 
are unwilling to do business with us, in particular in respect of US Dollar transactions.

Given the high level of interdependence between financial institutions, we are and will continue to be subject to the risk of actual or perceived deterioration in the 

commercial and financial soundness of other financial services institutions. Within the financial services industry, the default by any one institution could lead to defaults by other 
institutions. Concerns about, or a default by, one institution could lead to significant liquidity problems, losses or defaults by other institutions, because the commercial and 
financial soundness of many financial institutions may be closely related as a result of their credit, trading, clearing or other relationships. Even the perceived lack of 
creditworthiness of, or questions about, a financial institution may lead to market-wide liquidity problems and losses or defaults by us or by other institutions. This risk is 
sometimes referred to as "systemic risk" or "contagion" and may adversely affect financial intermediaries, such as clearing agencies, clearing houses and banks with whom we
interact on a daily basis. In particular, BNYM and Wells Fargo act as clearing houses for all our US Dollar transactions. If BNYM's or Wells Fargo's ability to act as our clearing 
houses becomes impaired or BNYM or Wells Fargo cease to act as our clearing houses for any other reason and other financial institutions are not willing to provide the 
services currently provided to us by BNYM and Wells Fargo, we could lose our ability to engage in US Dollar transactions, which could lead to severe disruptions in our 
operations and adversely impact our business, financial condition or results of operations.

The Government of Bermuda has implemented a Deposit Insurance Scheme and we will incur additional costs.

Pursuant to the Deposit Insurance Act 2011 and the Deposit Insurance Rules 2016 of Bermuda, a Deposit Insurance Scheme (“DIS”) has come into effect in Bermuda. 

The DIS is administered by the Bermuda Deposit Insurance Corporation. The DIS is designed to protect the deposits of individuals, charities, unincorporated associations, 
partnerships, sole proprietors and small businesses by guaranteeing up to $25,000 of their aggregate Bermuda Dollar deposits in the event of a Bermuda deposit taking
institution’s failure. The DIS is backed by a Deposit Insurance Fund which is in turn funded from premium contributions that are payable by all banks and credit unions licensed 
by the BMA. As a bank licensed by the BMA, we are required to be a member of the DIS and pay contributions to the Deposit Insurance Fund. Currently, our premium 
contribution is calculated by the Bermuda Deposit Insurance Corporation as 0.25% per annum of the average total amount of our Bermuda Dollar deposits that are covered by 
the DIS guarantee over a rolling three-month period, with our initial contribution backdated to July 1, 2016. Each contribution to the Deposit Insurance Fund (including the initial 
contribution) is payable every three months in arrears. The amount of the contribution we are liable to pay may change from time to time as the total level of our insured 
Bermuda Dollar deposits changes; in addition there is no guarantee that the current rate of premium contributions charged by the Bermuda Deposit Insurance Corporation will 
stay the same and not increase or that the Bermuda Deposit Insurance Corporation will not require additional contributions in the event that the Deposit Insurance Fund is
insufficient to pay compensation due to insured depositors. We may also not be able to recover our contributions to the Deposit Insurance Fund from any failed institution whose 
insured depositors receive payments from the Deposit Insurance Fund. Any contributions we are required to make as part of the DIS (and any associated costs) are a cost to
our business, and such costs, including any future increases, may have an adverse effect on our business, financial condition or results of operations.

Changes in banks’ inter-bank lending rate reporting practices or the method pursuant to which LIBOR is determined may adversely affect our business and results 
of operations.

LIBOR and other indices which are deemed “benchmarks” are the subject of recent national, international, and other regulatory guidance and proposals for reform. 

Some of these reforms are already effective while others are still to be implemented. These reforms may cause such benchmarks to perform differently than in the past, or have 
other consequences which cannot be predicted. In particular, regulators and law enforcement agencies in the United Kingdom and elsewhere are conducting criminal and civil 
investigations into whether the banks that contribute information to the British Bankers Association (BBA), which was integrated into UK Finance in 2017, in connection with the
daily calculation of LIBOR may have been under-reporting or otherwise manipulating or attempting to manipulate LIBOR. A number of BBA member banks have entered into 
settlements with their regulators and law enforcement agencies with respect to this alleged manipulation of LIBOR. Actions by the regulators or law enforcement agencies, as
well as ICE Benchmark Administration (the current administrator of LIBOR) may result in changes to the manner in which LIBOR is determined or the establishment of 
alternative reference rates. For example, on July 27, 2017, the U.K. Financial Conduct Authority announced that it intends to stop persuading or compelling banks to submit 
LIBOR rates after 2021 (the “2017 Announcement”). The 2017 Announcement indicates that the continuation of LIBOR on the current basis cannot and will not be guaranteed 
after 2021. Consequently, at this time, it is not possible to predict whether LIBOR will continue to be viewed as an acceptable benchmark, whether and to what extent banks will
continue to provide LIBOR submissions to the administrator of LIBOR or whether any additional reforms to LIBOR may be enacted in the United Kingdom or elsewhere.
Similarly, it is not possible to predict what rate or rates may become accepted alternatives to LIBOR or the effect of any such alternatives on the value of LIBOR-linked financial
instruments.

LIBOR is used as a reference or base rate in our loan portfolio, our investment portfolio and our subordinated debt outstanding. Any of the above changes or any other 
consequential changes to LIBOR or any alternative rate or benchmark as a result of any international, national, or other proposals for reform or other initiatives or investigations, 
or any further uncertainty in relation to the timing and manner of implementation of such changes, could have a material adverse effect on the value of the investment portfolio, 
or impact the interest earned on loans and interest payable on our subordinated debt.

ff

As a result of the transition away from LIBOR, we are reviewing our loan agreements and our investments to understand the events that trigger a LIBOR substitution 
event and how a LIBOR substitution will be implemented on a case by case basis. In certain instances, legacy instruments do not address these matters in clear and workable
ways, and we are working with counterparties to address these on a case by case basis to determine the most effective transition.

Any alternative reference or base rate may result in interest payments that are lower than or that do not otherwise correlate over time with the payments that would

have been made on the elements of our balance sheet if the LIBOR rate was available in its current form. 

More generally, any of the above changes or any other consequential changes to LIBOR as a result of international, national or other proposals for reform or other 

initiatives or investigations, or any further uncertainty in relation to the timing and manner of implementation of such changes, could have a material adverse effect on our 
business and results of operations

ff

Our operations are reliant on effective implementation and use of technology and require us to adapt to new technologies, and a breach, interruption or failure of 
our technology services or the inability to effectively integrate new technologies could have an adverse effect on our business, financial condition or results 
of operations.

We rely heavily on communications and information systems to conduct business in the banking industry. In particular, we rely on technology to provide key 
components of our information system infrastructure, including loan, deposit and general ledger processing, risk management information collection and processing for internal 
control purposes, internet connections and network access. Any disruption in service of these key components, due to a natural catastrophe, or the termination of any third-party 
software licenses upon which any of these systems is based, could adversely affect our ability to effectively deliver products and services to clients, to detect, assess and
manage risk and otherwise to conduct operations. See "— We rely on third parties to provide services that are integral to our ordinary course operations, and their failure to

21

perform in a satisfactory manner could negatively affect us". Furthermore, any security breach, due to computer viruses, programming, malfeasance or human errors or other 
events or developments, of information systems or data, whether managed by us or third parties, could interrupt our business, harm our reputation or cause a decrease in the 
number of clients using our services. The financial services industry is continually undergoing rapid technological change with frequent introductions of new, technology-driven
products and services. The effective use of technology increases efficiency and enables financial institutions to better serve customers and to reduce costs. We have continually 
invested in upgrades to our core banking systems in our two largest markets (Bermuda and the Cayman Islands), made upgrades in Guernsey and the UK, and introduced 
mobile banking in Bermuda and the Cayman Islands. However, we face the risk of having to establish and maintain further improved technological capabilities, and our future
success depends, in part, on an ability to recognize and implement new technologies to address our operational and internal control needs and to meet the demands of our 
clients. See "— Cyber-attacks, distributed denial of service attacks and other cyber-security matters, if successful, could have an adverse effect on our business, financial 
condition or results of operations".

ff

Many of our competitors have substantially greater resources to invest in technological improvements than we do. We may not be able to effectively implement new, 
technology-driven products and services or be successful in marketing these products and services to our customers. In addition, the implementation of technological changes 
and upgrades to maintain current systems and integrate new ones may also cause service interruptions, transaction processing errors and system conversion delays and may 
cause us to fail to comply with applicable laws. Failure to successfully keep pace with technological change affecting the financial services industry and avoid interruptions, 
errors and delays could have an adverse effect on our business, financial condition or results of operations.

We face competition in all aspects of our business, and may not be able to attract and retain wealth management, trust and banking clients at current levels.

We compete, both domestically and internationally, with a broad range of financial institutions. Many of our competitors are larger and have broader ranges of product 

and service offerings, increased access to capital, greater efficiency and pricing power. We face competition from other domestic and foreign lending institutions and from
numerous other providers of financial services, including the following:

• Non-banking financial institutions.  The ability of these institutions to offer services previously limited to commercial banks has intensified competition. Because non-

banking financial institutions are not subject to the same regulatory restrictions as banks, they can often operate with greater flexibility and lower cost 
structures; and

• Competitors that have greater financial resources.  Some of our larger competitors, including certain international banks that have a significant presence in our 

market area, may have greater capital and resources, higher lending limits and may offer products, services and technology that we do not. We cannot predict the 
reaction of our customers and other third parties with respect to our financial or commercial strength relative to our competition, including our larger competitors.

In our banking business, we face competition mainly from other local banks, such as Bermuda Commercial Bank and Clarien Bank in Bermuda and from Cayman 

National Corporation in the Cayman Islands, as well as from subsidiaries of international banks, RBC in the Cayman Islands and HSBC in Bermuda, whom we view as our most 
significant competitors. In our wealth management business line, we face competition from local competitors as well as much larger financial institutions including financial 
institutions that are not based in the markets in which we operate. Revenues from the trust and wealth management business depend in large part on the level of assets under 
management, and larger international banks may have higher levels of assets under management.

In our trust business line, we face competition primarily from other specialized trust service providers. There are approximately 500 trust companies in the main
international financial centers, and many of our competitors in this sector offer fund administration and corporate services work alongside private client fiduciary services.

Our ability to successfully attract and retain trust, wealth management and banking clients is dependent upon our ability to compete with competitors' investment 

products, retail products and services, level of investment performance, client services and marketing and distribution capabilities. If we are not successful, our business,
financial condition or results of operations may be adversely affected.

Out strategy includes expansion of our business through acquisitions of, or investments in, other companies or new products and services, but we may not be able
to achieve regulatory approval for such transactions or be able to achieve the anticipated cost savings, growth opportunities and other benefits anticipated from
such transactions. 

We seek to grow both organically and through acquisitions. In the past several years, we have made various acquisitions and investments intended to complement and

expand our businesses, including our March 2018 acquisition of Deutsche Bank’s GTS business, excluding its US operations and our February 2018 agreement with Deutsche
Bank to refer Deutsche Bank's clients from their banking and custody business in the Cayman and Channel Islands to us. Our long-term growth strategy includes identifying and
effecting selective acquisitions in our core geographies, but we cannot be sure that we will be able to continue to identify suitable acquisition candidates or investment 
opportunities. Even if we identify suitable targets, there can be no assurance that we will be able to obtain the necessary funding on acceptable terms, if at all, to finance any of 
those potential acquisitions or investments.

We may also be required to obtain the BMA’s approval prior to any potential acquisition or investment and, depending on the transaction, may require other regulatory

approvals. Regulators consider a number of factors when determining whether to approve a proposed transaction, and we may have difficulty obtaining the necessary regulatory 
approvals, government permits or licenses required for such acquisitions. We may fail to pursue, evaluate or complete strategic and competitively significant business
opportunities as a result of our inability, or our perceived inability, to obtain any required regulatory approvals in a timely manner or at all. 

ff

Even where we are able to complete an acquisition or an investment, we cannot be sure that such acquired entity, business or asset or such investment will perform in 

line with our assumptions or expectations or otherwise complement our business or strategy.

Future acquisitions could also divert management's time and focus from operating the existing business, and there are no guarantees that our strategic growth
initiatives will yield the expected returns. In addition, integrating an acquired company, business or technology possesses significant risks and could result in unforeseen
operating difficulties and expenditures including, among other things:

• 

• 

• 

• 

• 

• 

the incorporation of new technologies into our existing business infrastructure;

the maintenance of standards, controls, procedures and policies throughout the organization (including effective internal controls over financial reporting and 
disclosure controls and procedures);

the consolidation of our corporate or administrative functions;

the coordination of our sales and marketing functions to incorporate the new business or technology;

the potential for liabilities and claims arising out of the acquired businesses;

the maintenance of morale, retention and integration of key employees to support the new business or technology and management of our expansion in
capacity; and

•  compliance with the regulatory regimes of newly entered jurisdictions.

22

In addition, a significant portion of the purchase price of companies that we may acquire may be allocated to goodwill and other intangible assets. Intangible assets are 

tested for impairment annually or when there is a triggering event requiring such testing; an intangible asset that is subject to amortization is periodically reviewed for 
impairment. Goodwill is tested for impairment on an annual basis. As of December 31, 2018, we had $74.7 million of goodwill and intangible assets. In the future, if our 
acquisitions do not yield expected returns or there are changes in discount rates, we may be required to take additional charges to our earnings based on the impairment
assessment process, which could harm our business, financial condition, results of operations and prospects.

We rely on our reputation and the appeal of our brand to our customers. Any damage to our reputation and appeal could harm us and our business prospects.

The success of our strategy relies significantly on our reputation and the reputation of our senior management and the Board. In addition, on our customers and key 
introducers must continue to associate our brand with meeting customer needs and delivering value to those customers. Adverse publicity (whether or not justified) relating to
activities by our management, employees, agents or others with whom we do business, such as customer service mishaps or noncompliance with laws, could tarnish our 
reputation and reduce the value of our brand. With the increase in the use of social media outlets such as Facebook, YouTube, Instagram and Twitter, adverse publicity can be
disseminated quickly and broadly, making it increasingly difficult for us to effectively respond. This unfavorable publicity could also require us to allocate significant resources to 
rebuild our reputation. 

As a bank operating offshore, including in Bermuda and the Cayman Islands, we are subject to increasing scrutiny with respect to potential or alleged legal and 

regulatory breaches and unethical behavior and associated reputational risks. Any circumstance that causes real or perceived damage to our brand or reputation, or offshore 
banking or wealth management generally, may negatively affect our relationships with our customers and key introducers, which would have an adverse effect on our business,
financial conditions or results of operations.

Potential reputational issues include, but are not limited to:

•  breaching or facing allegations of having breached legal and regulatory requirements (including, but not limited to, conduct requirements, money laundering, anti-

terrorism financing requirements, laws against assisting in tax evasion, cybersecurity and data protection laws);

•  acting or facing allegations of having acted unethically (including having adopted inappropriate sales and trading practices);

• 

• 

failing or facing allegations of having failed to maintain appropriate standards of customer privacy, customer service and record-keeping;

failing to appropriately address potential conflicts of interest;

•  experiencing technology failures that impact customer services and accounts;

• 

failing to properly identify legal, reputational, credit, liquidity and market risks inherent in products offered; and

•  changing the terms of our product offerings and pricing that may result in outcomes for customers that are unfair or perceived to be unfair.

A failure to address the above or any other relevant issues appropriately could make customers unwilling to do business with us, which could have an adverse effect on

our business, financial condition or results of operations and could damage our relationships with our employees and regulators.

The appraisals and other valuation techniques we use in evaluating and monitoring loans secured by real property may not accurately describe the net value of the 
collateral that we can realize.

In considering whether to make a loan secured by real property, we generally require an appraisal of the property. However, an appraisal is only an estimate of the 

value of the property at the time the appraisal is made, and, as real estate values may change significantly in relatively short periods of time (especially in periods of heightened 
economic uncertainty), this estimate may not accurately describe the net value of the real property collateral after the loan is made. As a result, we may not be able to realize the 
full amount of any remaining indebtedness when we foreclose on and sell the relevant property. In addition, we rely on appraisals and other valuation techniques to establish the 
value of our other-real-estate-owned portfolio ("OREO") and to determine certain loan impairments. If any of these valuations is inaccurate, our consolidated financial statements
may not reflect the correct value of our OREO, and our allowance for credit losses may not reflect accurate loan impairments. This could have an adverse effect on our 
business, financial condition or results of operations.

The Bank's credit ratings have a direct effect on its competitive position, and declines in the Bank's ratings would increase the cost of borrowing funds and make
our ability to raise new funds, attract and retain deposits or renew maturing debt more difficult, which may negatively affect long-term and short-term funding.

The Bank's credit strength ratings are an important component of its liquidity profile and competitive position. Ratings show each agency's view of our financial 

strength, operating performance and ability to meet debt obligations as they become due. Nationally recognized statistical rating organizations ("NRSROs") periodically review
the financial performance and condition of banks and may downgrade or change the outlook on a bank's ratings due to, for example: a change in a bank's regulatory capital 
ratios; a change in an NRSRO's determination of the amount of capital cushion required to maintain a particular rating; an increase in the perceived risk of a bank's investment
portfolio; reduced confidence in management; or other considerations that may or may not be under our control. The Bank has credit ratings from Standard & Poor's ("S&P"),
Moody's Investor Service ("Moody's") and Fitch Ratings ("Fitch"). Each of the rating agencies reviews its ratings and rating methodologies on a recurring basis and may decide
on a downgrade at any time. The Bank's ratings as of December 31, 2018 are shown in the table below:

Long-term issuer

Short-term issuer

Subordinated debt

Long-term counterparty risk assessment

Short-term counterparty risk assessment

Fitch

BBB

F2

BBB-

Ratings

Moody's

A3

P-2

A3

A2

P-1

S&P

BBB+

A-2

A downgrade in our credit ratings could adversely affect clients' perception of us and our ability to compete successfully in the marketplace for deposits (or result in the

withdrawal of deposits). A downgrade in our short-term debt ratings will affect our short-term funding capabilities. As a result, the impact of a one-notch downgrade in credit
ratings is currently not likely to have a direct impact on funding programs, activities, borrowing capacity or borrowing costs. In addition, there has been no measurable 
correlation or effect on deposit levels during previous downgrades and, as a result, historically, no material impacts on the Bank's operations or results.

23

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Negative changes in the Bank's long-term deposit ratings would also likely increase the cost of raising long-term funding in the capital markets or of borrowing funds.
Even where we can access the capital markets, negative changes in our ratings could affect our share price and make any equity offerings more difficult and dilutive to current
shareholders, further driving down the Bank's share price. Our ability to replace maturing or existing debt may be more difficult and expensive. In addition, our lenders and
counterparties in derivative transactions are sensitive to the risk of a ratings downgrade. However, we may issue additional debt securities in the future which may increase the 
impact of a one-notice downgrade in credit ratings.

Management cannot predict what actions rating agencies may take, or what actions we may take in response to the actions of rating agencies that could adversely

affect our business. As with other companies in the financial services industry, our ratings could be downgraded at any time and without any notice by any NRSRO, which could 
adversely affect our business, financial conditions or results of operations.

Cyber-attacks, distributed denial of service attacks and other cyber-security matters, if successful, could have an adverse effect on our business, financial 
condition or results of operations.

We are under continuous threat of loss due to cyber-attacks, especially as we continue to expand customer capabilities to utilize the internet and other remote 
channels to transact business. Third parties with whom we or our customers do business also present operational and information security risks to us, including security 
breaches or failures of their own systems. Two of the most significant cyber-attack risks that we face are e-fraud and loss of sensitive customer data. Loss from e-fraud occurs 
when cyber- criminals extract funds directly from customers' or our accounts using fraudulent schemes that may include internet-based funds transfers. Such attacks are 
infrequent, but could present significant reputational, legal and regulatory costs to us if successful.

We also face risks related to cyber-attacks and other security breaches in connection with credit card transactions that typically involve the transmission of sensitive 

information regarding our customers through various third parties, including merchant acquiring banks, payment processors, payment card networks (e.g., Visa or Mastercard),
our processors, and BNYM and Wells Fargo as clearing banks. Some of these parties have in the past been the target of security breaches and cyber-attacks, and because the
transactions involve third parties and environments such as the point of sale that we do not control or secure, future security breaches or cyber-attacks affecting any of these 
third parties could impact us through no fault of our own, and in some cases we may have exposure and suffer losses for breaches or attacks relating to them, including from
remediation costs, increased future protection costs, reputational harm, loss of customers and potential regulatory inquiries and/or civil litigation. We also rely on numerous other 
third-party service providers to conduct other aspects of our business operations and face similar risks relating to them.

ff

Recently, there has been a series of distributed denial of service attacks on financial services companies. Distributed denial of service attacks are designed to saturate 

the targeted online network with excessive amounts of network traffic, resulting in slow response times, or in some cases, causing the site to be temporarily unavailable.

Generally, these attacks are conducted to interrupt or suspend a company's access to internet service. The attacks can adversely affect the performance of a 

company's website and in some instances prevent customers from accessing a company's website. Potential cyber threats that include hacking and other attempts to breach
information technology security controls are rapidly evolving and we may not be able to anticipate or prevent all such attacks. As these threats continue to evolve, we may be 
required to expend significant additional resources to continue to modify or enhance our layers of defense or to investigate and remediate any information security
vulnerabilities. We may also be required to incur significant costs in connection with any regulatory investigation or civil litigation resulting from a cyber-attack or information 
security breach that impacts us. 

In addition, in April 2016, the Society for Worldwide Interbank Financial Telecommunication ("SWIFT") announced that one of its member banks was a target of a 

cyber-attack in February 2016. During 2017 and 2018, there were several instances of cyber-attacks involving access to the SWIFT platform The SWIFT platform is used by
more than 10,000 financial institutions around the world, including us, to effect fund transfers. A cyber-attack on the SWIFT network can result in theft of funds and other adverse
consequences, and our business, financial condition or results of operations may be adversely affected in the event that such a cyber-attack is successful.

Our operational risk management and control systems and processes are designed to help ensure that the risks associated with our activities, including those arising 
from cyber-attacks, breaches of information security and failure of security and physical protection, are appropriately controlled. However, these systems and processes have 
inherent limitations, and it is possible that we may not be able to anticipate, detect or recognize threats to our systems or data or that our preventative measures will not be 
effective to prevent an attack or a security breach. We also have insurance coverage that may, subject to policy terms and conditions, cover certain losses associated with 
cyber-attacks or information security breaches, but it may be insufficient to cover all losses from any such attack or breach. A successful cyber-attack could result in reputational 
harm, loss of customers, regulatory fines, civil litigation, remediation costs, increased insurance premiums and/or additional cybersecurity protection costs, any of which could
materially and adversely affect our business, financial condition or results of operations. 

We could fail to attract, retain or motivate highly skilled and qualified personnel, including our senior management, other key employees or members of the Board, 
which could adversely affect our business.

Our ability to implement our strategic plan and our future success depends on our ability to continue to attract, retain and motivate highly skilled and qualified

personnel, including our senior management and other key employees and directors, competitively with our peers. The marketplace for skilled personnel is becoming more 
competitive, which means the cost of hiring, incentivizing and retaining skilled personnel may continue to increase. The failure to attract or retain, including as a result of an 
untimely death or illness of key personnel, or replace a sufficient number of appropriately skilled and key personnel could place us at a significant competitive disadvantage and 
prevent us from successfully implementing our strategy or effectively managing our risk framework and business operations. This could impair our ability to implement our 
strategic plan successfully, achieve our performance targets and otherwise have an adverse effect on our business, financial condition or results of operations.

We may also be unable to attract and retain staff due to our locations. Many of our employees are employed in Bermuda and the Cayman Islands, which are small

markets. To the extent we have needs for employees in these locations, this may be an impediment to attracting and retaining experienced personnel. Further, immigration laws
in small markets may impose limitations on attracting experienced personnel.

In addition, governmental scrutiny with respect to matters relating to compensation and other business practices in the financial services industry has increased

dramatically in the past several years and has resulted in more aggressive and intense regulatory supervision in certain markets in which we operate. Future legislation or 
regulation or government views on compensation may result in us altering compensation practices in ways that could adversely affect our ability to attract and retain talented
employees.

We rely on third parties to provide services that are integral to our ordinary course operations, and their failure to perform in a satisfactory manner could negatively 
affect us.

We rely on third parties to provide services that are integral to our ordinary course operations, including providers of information technology, administrative or 
investment advisory services. For example, we have a contract with Alumina pursuant to which it provides investment advisory services to us and a contract with DXC
Technologies ("DXC") to supply technology infrastructure and application development management, information security and technical support for our locations in Bermuda and 
the Cayman Islands. We rely on Alumina to provide investment advisory services in respect of our US treasury and agency portfolio and to provide investment advice. Poor 

24

performance on the part of providers of investment advisory services could adversely affect our financial performance. A material breach of customer data, including by DXC,
may negatively impact our business reputation and cause a loss of customer business; result in increased expense to contain the event and/or require that we provide credit
monitoring services for affected customers; result in regulatory fines and sanctions; and/or may result in litigation. We rely on our outsourced service providers to implement and 
maintain prudent cyber security controls. We have procedures in place to assess a vendor's cyber security controls prior to establishing a contractual relationship and to 
periodically review assessments of those control systems; however, these procedures are not infallible and a vendor's system can be breached despite the procedures 
we employ.

In addition, BNYM and Wells Fargo act as clearing houses for all our US Dollar transactions and, if our relationships with BNYM and Wells Fargo are terminated, we 

could lose our ability to engage in US Dollar transactions. For more information see "— We could be negatively affected if the soundness of other financial institutions and 
counterparties deteriorates or if such counterparties, including clearing houses, are unwilling to do business with us, in particular in respect of US Dollar transactions."

We may be alleged to have infringed upon intellectual property rights owned by others or may be unable to protect our own intellectual property.

Competitors or other third parties may allege that we, or consultants or other third parties retained or indemnified by us, infringe on their intellectual property rights. 

Even in instances where we believe that claims and allegations of intellectual property infringement against us are without merit, defending against such claims is time 
consuming and expensive and could result in the diversion of time and attention of our management and employees. In addition, although in some cases a third party may have 
agreed to indemnify us for such costs, such indemnifying party may refuse, or be unable, to uphold its contractual obligations.

Moreover, we rely on a variety of measures to protect our intellectual property and proprietary information, including copyrights, trademarks, and controls on access

and distribution. These measures may not prevent misappropriation or infringement of our intellectual property or proprietary information and a resulting loss of competitive
advantage. In any event, we may be required to litigate to protect our intellectual property and proprietary information from misappropriation or infringement by others, which is
expensive and could cause a diversion of resources and may not be successful.

Our insurance coverage may not be adequate to cover all possible losses that we could suffer, and our insurance costs could increase in the future.

Our insurance policies do not cover all types of potential losses and liabilities and are subject to limits and excesses. There can be no assurance that our insurance will

be sufficient to cover the full extent of all losses or liabilities for which we are ultimately responsible, which could result in losses being incurred by the Bank. Additionally, we 
cannot guarantee that we will be able to renew our current insurance policies on favorable terms, or at all.

Severe weather, natural disasters and other external events could disrupt our businesses and adversely affect our financial condition or results of operations.

Our business is concentrated primarily in Bermuda and the Cayman Islands and is therefore subject to the risks associated with severe tropical storms, hurricanes and
tornadoes, including downed telephone lines, flooded facilities, power outages, fuel shortages, damaged or destroyed property and equipment, and work interruptions. Although 
hurricanes in the Caribbean during 2017 and 2018 did not negatively impact the Bank's operations nor cause any insurable losses, such severe weather conditions and natural
disasters may, in the future, negatively impact us and our clients and their ability to meet their financial obligations to us, including the repayment of loans. Such events may also 
result in an impairment of the value of property or other collateral used to secure the loans that we extend. 

In addition, we cannot predict whether we will continue to be able to obtain insurance for hazard-related damages to our premises or, if obtainable and carried, 
whether this insurance will be adequate to cover our losses. Moreover, we expect any insurance of this nature to be subject to substantial deductibles and to provide for 
premium adjustments based on claims, and we do not carry insurance against all types of losses. For all these reasons, any future hazard-related costs and work interruptions
could have an adverse effect on our business, financial condition or results of operations.

In addition, we are exposed to risks arising out of geopolitical events, such as trade barriers including the imposition of tariffs and other limitations on international
trade and travel, exchange controls, government shutdowns and other measures taken by sovereign governments, including by the US, that can hinder economic or financial
activity levels. Furthermore, unfavorable political, military or diplomatic events, armed conflict, pandemics and terrorist acts and threats, and the responses to them by 
governments, could also negatively affect economic activity and have an adverse effect upon our business, financial condition or results of operations.

ff

Our controls and procedures may fail or be circumvented, which could have an adverse impact on our business, financial condition or results of operations.

We face the risk that the design of our controls and procedures that govern operations, financial reporting and compliance across jurisdictions, including those to

mitigate the risk of human error or fraud by employees or outsiders, or to monitor financial reporting, may be inadequate, circumvented or exposed to variations in compliance at 
the local level, thereby causing inaccuracies in data and information or delays in the detection of errors. At present, we do not have a uniform core banking platform in place 
across the jurisdictions in which we operate and, therefore, we need to use manual processes to compile certain financial information from certain subsidiaries. Moreover, in the 
past, our information technology capabilities in Bermuda and other jurisdictions have experienced difficulties with certain identified weaknesses, including internal control 
deficiencies in our facilities and operations (including wire transfer and foreign exchange and interest rate calculation functions). To address these weaknesses we resorted to 
using manual processing, data spreadsheets or a combination thereof. Use of such manual procedures and data spreadsheets presents financial reporting and operational risks
and increases the importance of staff compliance with internal operating and security procedures. In addition, we may incur operational losses due to non-compliance by our 
staff with internal operating and control procedures and arising from human error. Any failure or circumvention of our controls and procedures or failure to comply with any 
current or future regulations related to controls and procedures could have an adverse effect on our business, financial condition or results of operations.

Our risk management framework, systems and process, and related guidelines and policies, may prove inadequate to manage our risks, and any failure to properly 
assess or manage such risks could harm us.

Our approach to risk management requires senior management to make complex judgments, including decisions (based on assumptions about economic factors)

about the level and types of risk that we are willing to accept in order to achieve our business objectives. These also include the maximum level of risks we can assume before
breaching constraints determined by regulatory capital and liquidity needs and our regulatory and legal obligations including, among others, from a conduct and prudential 
perspective. Given these complexities, and the dynamic environment in which we operate, the decisions made by senior management may not be appropriate or yield the 
results expected. In addition, senior management may be unable to recognize emerging risks for us quickly enough to take appropriate action in a timely manner.

Information provided to us about clients and counterparties may not be accurate or complete.

In deciding whether to extend credit or enter into other transactions with clients and counterparties, we rely on information furnished by or on behalf of clients and

counterparties, including financial statements and other financial information. We also may rely on representations of clients and counterparties as to the accuracy and 
completeness of that information and, with respect to financial statements, on reports of independent auditors. Such information could turn out to be inaccurate, including as a 
result of fraud or misrepresentation on behalf of our clients, counterparties or other third parties, which would increase our credit risk and expose us to possible write-downs
and losses.

25

We cannot be certain that our underwriting and operational controls will prevent or detect such fraud or that we will not experience fraud losses or incur costs or other 
losses related to such fraud. Our clients and counterparties may also experience fraud in their businesses which could adversely affect their ability to repay their loans or make
use of our services.

ff

During the periods reported in this annual report, we have not experienced any material losses, or had to write down collateral, as a result of fraud or 
misrepresentation, but we cannot be certain that the Bank will not experience any such losses or have to write down any such collateral in the future, which could have a
material adverse impact on our results of operation and financial condition.

The markets in which we operate do not have systemic credit bureau reports.

Unlike the United States where the Fair Credit Reporting Act ("FCRA") is designed to help ensure that credit bureaus furnish correct and complete information when 
evaluating loan applications, the markets in which we operate do not have systemic credit bureau reports. Therefore, we manually review each loan and we use a formal and
documented tiered credit approval process that is administered through and governed by our risk management framework. Due to limitations in the availability of information,
our assessment of credit risk associated with a particular customer may not be based on complete, accurate or reliable information. In addition, although we have made and
continue to make improvements to our credit scoring systems to better assess borrowers' credit risk profiles, we cannot assure you that our credit scoring systems collect 
complete or accurate information reflecting the actual behavior of customers or that their credit risk can be assessed correctly. Without complete, accurate and reliable 
information, we have to rely on other publicly available resources and our internal resources, which may not be effective. As a result, our ability to effectively manage our credit
risk and subsequently our impairment losses and allowance for credit losses may be materially adversely affected. In addition, because our credit approval process involves 
detailed analyses of the customer or credit risk, taking into account both quantitative and qualitative factors, it is subject to human or information technology systems errors. In
exercising their judgment on current or future credit risk behavior of our customers, our employees may not always be able to assign an accurate credit rating, which may result 
in our exposure to higher credit risks than indicated by our risk rating system. In addition, we have been trying to refine our credit policies and guidelines to address potential 
risks associated with particular industries or types of customers. However, we may not be able to timely detect all possible risks before they occur, or due to limited tools
available to us, our employees may not be able to effectively implement them, which may increase our credit risk. Failure to effectively implement, consistently follow or 
continuously refine our credit risk management system may result in an increase in the level of nonperforming loans and a higher risk exposure for us, which could have a
material adverse effect on us. 

Volatility levels and fluctuations in foreign currency exchange rates may affect our business, financial position and results of operations.

We are exposed to foreign currency risk as a result of our holdings of foreign currency denominated assets and liabilities, investment in foreign subsidiaries, and future 

foreign currency denominated revenue and expense. Fluctuations in exchange rates may raise the potential for losses resulting from foreign-currency trading positions, where
aggregate obligations to purchase and sell a foreign currency do not offset each other or offset each other in different time periods. In addition, Brexit has introduced volatility for 
the Pound Sterling, which may continue in the future. Such volatility may adversely affect our operations that employ the Pound Sterling as the functional currency and materially 
affect our results of operations. In addition, the discussion on trade policy in the US has caused significant volatility for the US dollar, which may continue in the future. Such 
volatility may have negative impacts on our business, financial position and results of operations.

We also provide foreign exchange services to our clients, including trading on behalf of clients in all major currencies and providing hedging solutions to manage 

foreign exchange risk. Foreign currency volatility influences the level of client activity. Changes in client activity may result in reduced foreign exchange trading income.

In addition, as a result of an order issued under the Bermuda Monetary Authority Act 1969, since 1981, one Bermuda Dollar is equivalent to one US Dollar. However, 
we cannot make assurances that this parity will continue. In the event that the Government of Bermuda issues an order that materially affects the Bermuda Dollar Parity Order 
1981, the value of our common shares could be adversely affected. Moreover, our US Dollar deposits are used to fund mortgages in Bermuda Dollars. As the Bermuda Dollar is 
pegged to the US Dollar at a one-to-one ratio, we do not engage in hedging activities to counteract this currency risk. If the Bermuda Dollar ceased to be pegged to the US
Dollar at this ratio, however, we could be exposed to significant currency risks.

ff

Changes in accounting policies and practices, may be adopted by applicable regulatory agencies or other authoritative bodies, which could materially impact our 
financial statements.

Our accounting policies and methods are fundamental to how we record and report our financial condition and results of operations. From time to time, applicable 
regulatory agencies and other authoritative bodies change the financial accounting and reporting standards that govern the preparation of our financial statements. These 
changes can be difficult to predict and can materially impact how we record and report our financial condition and results of operations.

Our business is subject to risks related to litigation and regulatory actions.

We are, from time to time, involved in various legal proceedings arising from our normal business activities. These claims and legal actions, including supervisory 

actions by our regulators or proceedings or investigations brought by other regulators, could involve large monetary claims and significant defense costs. The outcome of these 
cases is uncertain. Substantial legal liability or significant regulatory action against us could have material financial effects or cause significant reputational harm to us, which in
turn could seriously harm our business, financial condition, results of operations and prospects. We may be exposed to substantial uninsured liabilities, which could materially
affect our results of operations and financial condition.

As previously publicly announced, in November 2013, the USAO applied for and secured the issuance of so-called John Doe Summonses to six US financial
institutions with which the Bank had correspondent bank relationships. The purpose of these summonses was to identify US persons who may have been using our banking,
trust, or other services to evade their own tax obligations in the United States. Although the Bank has been cooperating with the US authorities in their ongoing investigation, we
are unable at this point to predict the timing or outcome of the investigation and it is possible that the ultimate resolution of this matter may be material to our financial results.
Although we are unable to determine the amount of financial consequences, fines and/or penalties resulting from this tax compliance review, we have recorded as of 
December 31, 2018, a provision of $5.5 million (December 31, 2017: $5.5 million). As the investigation remains ongoing at this time, the timing and terms of the final resolution, 
including any fines or penalties, remain uncertain and the financial impact to the Bank could exceed the amount of the provision. In this regard, we note that the US authorities 
have not approved or commented on the adequacy or reasonableness of the provision.

26

Regulatory and Tax-Related Risks

We operate in a complex and changing regulatory environment and legal and regulatory changes or our failure to comply with laws ad regulations could have a 
negative impact on our business, financial condition or results of operations.

Our business is subject to ongoing changes in laws, regulations, policies, voluntary codes of practice and interpretations in the markets in which we operate. We

currently face an increasingly extensive and complex stricter set of laws, regulations and standards as a result of the concerns enveloping the global financial sector. We are
exposed to potential changes in governmental or regulatory policies, price controls, capital controls, exchange controls, other restrictive actions, unfavorable political and
diplomatic developments and changes in legislation.

Some areas of potential regulatory change involve multiple jurisdictions seeking to adopt a coordinated approach. This may result in conflicts with specific requirements 

of the jurisdictions in which we operate and, in addition, such changes may be inconsistently introduced across jurisdictions. See " --Our international business model exposes 
us to different and possibly conflicting regulatory schemes across multiple jurisdictions."

Changes may also occur in the oversight approach of regulators. It is possible that governments in jurisdictions in which we operate or obtain funding might revise their 

application of existing regulatory policies that apply to, or impact, the Bank's business, including for reasons relating to national interest and/or systemic stability. The powers 
exercisable by our regulators may also be expanded in the future.

Regulatory changes and the timing of their introduction continue to evolve and we manage our businesses in the context of regulatory uncertainty. The nature and

impact of future changes are not predictable and are beyond our control. Regulatory compliance and the management of regulatory change are an important part of our 
planning processes. We expect that we will be required to continue to invest significantly in compliance and the management and implementation of regulatory change and, at 
the same time, significant management attention and resources will be required to update existing, or implement new, processes to comply with new regulations.

Changes and restrictions imposed by our principal regulator, the BMA, and other regulators may also impact our operations by requiring us to have increased levels of 

liquidity and higher levels of, and better quality, capital and funding as well as place restrictions on the businesses we conduct (including limiting our ability to provide products 
and services to certain customers), require us to amend our corporate structure or require us to alter our product or service offerings. If a regulatory change has any such effect, 
it could adversely affect one or more of our businesses, restrict our flexibility, require us to incur substantial costs and impact the profitability of one or more of our business
lines. Any such costs or restrictions could adversely affect our business, prospects, financial performance or financial condition.

ff

Effective as of January 1, 2015, the BMA adopted capital and liquidity regulatory requirements consistent with Basel III, a framework released by the Basel Committee 

on Banking Supervision. The finalization of the implementation is subject to ongoing consultation with the BMA regarding the implementation and interpretation of these new
rules. Because the Basel III framework is relatively new and the BMA retains certain limited discretions, we cannot guarantee that we will be able to fully comply with all 
changing requirements. We also cannot predict what effect Bermuda's adoption of Basel III will have on our operations in other jurisdictions, some of which have not yet adopted 
Basel III and still operate under the Basel II framework. Furthermore, because Basel III can require capital to be held sometimes far in excess of capital required under Basel II,
if other jurisdictions in which we operate move to a Basel III framework, we may not be able to meet our total capital adequacy requirements in those jurisdictions, which may 
lead us to move more capital into a given jurisdiction. Further, as our capital requirements remain under continuous review by the BMA, we cannot guarantee that the BMA will
not seek a higher total capital ratio requirement at any time. Finally, we may be subject to heightened regulatory oversight by the BMA or other regulatory bodies in the future.
For more information, see "Supervision and Regulation — Bermuda — Supervision and Monitoring by the BMA".

Our failure or inability to fully comply with the laws and regulations could lead to fines, public reprimands, reputational damage, civil liability, enforced suspension of 

operations or, in extreme cases, withdrawal of authorization to operate, which could adversely affect our business, financial condition or results of operations. We could also be
required to incur significant expenses to comply with new or revised regulations. Future developments or changes in laws, regulations, policies, voluntary codes of practice and 
their effects are expected to require greater capital resources and significant management attention, and may require us to modify our business strategies and plans.

The costs of complying with, or our failure to comply with, US and foreign laws related to privacy, data security and data protection, such as the EU General Data 
Protection Regulation, could adversely affect our financial condition, operating results and our reputation.

Regulatory authorities have increased their focus on how companies collect, process, use, store, share and transmit personal data. New privacy security laws and 

regulations, including the United Kingdom's Data Protection Act 2018 ("DPA") and the European Union General Data Protection Regulation 2016 ("GDPR"), pose increasingly 
complex and rigorous compliance challenges, which may increase our compliance costs. Any failure to comply with data privacy laws and regulations could result in significant 
penalties, fines, legal challenges and reputational harm.

Failure to comply with any applicable anti-corruption legislation could result in fines, criminal penalties and an adverse effect on our business, financial condition
or results of operations.

We must comply with all applicable laws and regulations, which include anti-corruption, anti-money laundering and anti-terrorist financing laws and regulations. 
Recently, there has been a substantial increase in the global enforcement of these laws and regulations, in particular in respect of the financial services industry. The measures 
and procedures we have in place may not be entirely effective in preventing third parties from using us (and our correspondent banks) as a conduit for money laundering 
(including illegal cash operations) or terrorist financing without our (and our correspondent banks') knowledge or consent. Although, as of the date of this report, we have not 
been subject to any fines or penalties, as a result of violations of anti-money laundering laws and regulations, there can be no assurances that we will not be subject to such 
fines, penalties or losses or harm in the future. If we were to be associated with money laundering (including illegal cash operations) or terrorist financing, our reputation could 
be harmed and we could become subject to fines, sanctions or legal enforcement (including being added to any "blacklists" that would prohibit certain parties, potentially 
including US Dollar clearing banks, from engaging in transactions with us), which could have an adverse effect on our business, financial condition or results of operations.

Our international business model exposes us to various and possibly conflicting regulatory regimes across multiple jurisdictions.

Our international business model exposes us to different regulatory schemes across multiple jurisdictions. Although our central management and a large part of our 
business are located in Bermuda, our operations are spread throughout six international jurisdictions. In addition to the logistical and communications challenges this creates,
the financial services industry is heavily regulated in many jurisdictions, and each line of the business is exposed to different, constantly evolving and possibly conflicting 
regulatory schemes. Our management has enacted internal controls and procedures that are designed to result in compliance with these regulatory schemes, which are
periodically reviewed and updated, but in the future we might have difficulty meeting and remaining in compliance with existing or new regulatory requirements imposed by a 
particular jurisdiction, particularly in light of the increasing regulatory scrutiny of financial institutions and their subsidiaries. Our current internal controls for one jurisdiction may 
not sufficiently comply with the demands of increased oversight in another jurisdiction.

27

To the extent we are unable to comply with the regulatory scheme of a particular jurisdiction, we might not be able to operate in that jurisdiction, or we may incur fines
or penalties for compliance failures or incur costs in order to remediate compliance failures, any or all of which could adversely affect our business, financial condition or results
of operations.

ff

The Financial Action Task Force  (“FATF”) may identify any of the jurisdictions in which we operate as a jurisdiction which has strategic Anti-Money Laundering 
and/or Anti-Terrorist Financial deficiencies, which could have an adverse effect on our business.

The FATF is an international body that identifies jurisdictions with weak measures to combat money laundering and terrorist financing in public documents published 

three times a year.  FATF and its regional bodies work with such jurisdictions governments and regulatory bodies and report on progress made in addressing identified 
deficiencies.  Such reviews are at a country level, rather than an entity-specific level and thus, whilst the Bank can have in place globally accepted standards to fight money
laundering and terrorist financing, the existing regulations in any of the jurisdictions in which we operate may not meet FATF requirements, which could adversely affect our 
reputation, our ability to obtain financing from the international markets and attract foreign investments.

Our business may be negatively impacted by the proposed economic substance reform in Bermuda and the Cayman Islands.

In December 2018, Bermuda passed The Economic Substance Act 2018. Also in December 2018, the Cayman Islands passed International Tax Co-operation

(Economic Substance) Law. In both jurisdictions, this legislation was enacted in response to a 2017 report by the EU’s Economic and Financial Affairs Council (“ECOFIN”), 
which noted that Bermuda and the Cayman Islands (along with a number of other jurisdictions) had committed to address concerns relating to tax evasion and other matters
relating to economic substance, by the end of the 2018. We are not able to predict whether the EU will consider Bermuda's and the Caymans Islands' passages of these pieces
of legislation as having addressed its obligations, what future developments in this area may be, or the extent to which the requirements of the legislation could impact on our 
customer base.

Our business in Bermuda may be negatively impacted by the proposed Bermuda Tax Reform legislation.

During 2018, the Bermuda Tax Reform Commission released a report which proposed a number of new taxes, and reforms to existing taxes. None of the proposals 

have been legislated as yet. However, if any of the proposals or similar reforms are enacted there may be an impact on our tax compliance obligations.

We are required to obtain approval from our regulators before engaging in certain activities.

The laws, regulations, policies, voluntary codes of practice and interpretations applicable to us govern a variety of matters, including the permissible activities that we

may engage in.  As our principal regulator, the BMA requires that we obtain its prior consent and/or approval before engaging in certain activities, including paying dividends on 
our common shares, entering into material acquisitions or issuing or repurchasing our common shares, and there can be no assurance that any regulatory approvals we may
require will be obtained, either in a timely manner or at all. Our regulators have the ability to compel us to, or restrict us from, taking certain actions entirely, such as actions that 
our regulators deem to constitute an unsafe or unsound banking practice. Any restrictions on our business placed by a regulator could have a negative impact on our ability to 
execute on our growth strategy.

Our ability to pay dividends to non-residents of Bermuda and the transfer of our common shares to non-residents of Bermuda could be impaired by Bermuda 
regulations.

A large number of our shareholders are resident outside of Bermuda, and our common shares are listed on the BSX and the NYSE. Bermuda regulations impacting 

non-Bermuda holders of our common shares are set by the Bermuda’s Controller of Foreign Exchange whose current policy:

•  permits the conversion of Bermuda Dollars for payment of dividends in foreign currency to shareholders who are non-residents of Bermuda for exchange control 

purposes, provided that all payments are processed through an authorized dealer, including, for this purpose, us; and

•  permits the free transferability of equity securities of a Bermuda company for so long as such equity securities of such company are listed on an ‘‘appointed stock

exchange’’ appointed by the Minister of Finance under section 2(9) of the Companies Act 1981.

However, if the Controller of Foreign Exchange were to change the foregoing policies, our ability to pay dividends in US Dollars to non-residents of Bermuda for 

exchange control purposes could be impaired. Furthermore each transfer of our common shares to or from non-residents of Bermuda for exchange control purposes could 
require specific approval by the Controller of Foreign Exchange. This could impact the liquidity of the market for our common shares, and the value of the common shares could
be adversely affected.

If we are considered to be a passive foreign investment company, such characterization could result in adverse US federal income tax consequences to
shareholders that are US investors.

Special adverse US federal income tax rules apply if a US shareholder holds shares of a company that is treated as a passive foreign investment company ("PFIC"), 

for any taxable year during which the US shareholder held such shares. A foreign corporation will be considered a PFIC for any taxable year in which (1) 75% or more of its 
gross income is passive income (the "income test"), or (2) 50% or more of the average fair market value of its assets is attributable to assets that produce or are held for the 
production of passive income (the "asset test"). Passive income for this purpose generally includes dividends, interest, royalties, rents, annuities and gains from assets that
produce passive income. If a foreign corporation owns at least 25% (by value) of the stock of another corporation, the foreign corporation is treated, for purposes of the PFIC
tests, as owning a proportionate share of the other corporation's assets and receiving its proportionate share of the other corporation's income.

Banks generally derive a substantial part of their income from assets that are interest-bearing or that otherwise could be considered passive under the PFIC rules. The 

US Internal Revenue Service (the "IRS"), has issued a notice, and has proposed regulations, that exclude from passive income any income derived in the active conduct of a 
banking business by a qualifying foreign bank.

Based upon the proportion of our income derived from activities that are "bona fide" banking activities for US federal income tax purposes, we believe that we were not 

a PFIC for the taxable year ending December 31, 2018 (the latest period for which the determination can be made) and, based further on our present regulatory status under 
local laws, the present nature of our activities, and the present composition of our assets and sources of income, we do not expect to be a PFIC for the current year or for any 
future years. However, because PFIC status is a factual determination and because there are uncertainties in the application of the relevant rules, there can be no assurances
that we will not be a PFIC for any particular year. If we were a PFIC in any taxable year during which a US shareholder owns our common shares and the US shareholder does 
not make a "mark-to-market" election, as discussed under the heading "Certain Taxation Considerations — Material US Federal Income Tax Consequences — US 
shareholders — Passive Foreign Investment Company Considerations," or a special "purging election," we generally would continue to be treated as a PFIC with respect to 
such US shareholders in all succeeding years, regardless of whether we continue to meet the income or asset test discussed above. US shareholders are urged to consult their 
own tax advisers with respect to the tax consequences to them if we were to become a PFIC for any taxable year in which they own our common shares.

28

 
US withholding tax and information reporting requirements imposed under the Foreign Account Tax Compliance Act may apply.

As discussed below under the heading "Certain Taxation Considerations — Material US Federal Income Tax Consequences — Foreign Account Tax Compliance Act 
Withholding," pursuant to the Foreign Account Tax Compliance Act ("FATCA") enacted in 2010, a 30% withholding tax will be imposed on certain payments to certain non-US 
financial institutions that fail to comply with certain information-reporting, account identification, withholding, certification and other FATCA-related requirements in respect of their 
direct and indirect US shareholders and/or US accountholders. To avoid becoming subject to FATCA withholding, we and other financial institutions may be required to report
information to the IRS regarding the holders of our common shares and to withhold on a portion of payments under our common shares to certain holders that fail to comply with
the relevant information reporting requirements (or that hold our common shares directly or indirectly through certain non-compliant intermediaries). Such withholding would not 
apply to payments made with respect to common shares before January 1, 2019.

FF

Many countries, including Bermuda, have entered into agreements with the United States ("intergovernmental agreements" or "IGAs") to facilitate the implementation 
of FATCA. These IGAs modify the FATCA withholding regime described above. In December 2013, Bermuda entered into a Model 2 IGA with the United States (the "Bermuda
IGA") pursuant to which Bermudian financial institutions are directed by the Bermudian authorities to register with the IRS and to enter into an agreement (an "FFI Agreement")
with the IRS to perform specified due diligence, reporting and withholding functions.

Fulfilling public company financial reporting and other regulatory obligations in the United States is expensive, time-consuming and may strain our resources.

As a public company registered in the United States, we are subject to the reporting requirements of the Exchange Act, and are required to implement specific 
corporate governance practices and adhere to a variety of reporting requirements under the Sarbanes-Oxley Act of 2002 ("Sarbanes-Oxley") and the related rules and 
regulations of the SEC, as well as the rules of the NYSE. The Exchange Act requires us to file, among other things, annual reports with respect to our business and financial
condition. As of January 1, 2017 we were subject to certain disclosure requirements that apply to other public companies but did not previously apply to us due to our status as
an emerging growth company, as defined in the Jumpstart Our Business Startups Act of 2012, including compliance with the auditor attestation requirements in the assessment 
of our internal control over financial reporting and compliance with any requirement that may be adopted by the Public Company Accounting Oversight Board. These additional
efforts may strain our resources and divert management's attention from other business concerns, which could have an adverse effect on our business, financial condition or 
results of operations. Failure to comply with these requirements could subject us to enforcement actions by the SEC, which could divert management's attention, damage our 
reputation and adversely affect our business, operating results or financial condition.

The uncertainty resulting from Brexit, as well as changes in US legislation, regulation and government policy as a result of the current US administration, could 
adversely impact our business, financial condition and results of operations.

The UK’s June 2016 vote to leave the EU (“Brexit”) and the US Administration's present and future policies may generate greater uncertainty and instability in the 

global financial markets, which could lead to weaker macroeconomic conditions that continue for the foreseeable future. Such economic weakness and uncertainty may
adversely affect our business, financial condition and results of operations. 

Brexit could impair our ability to transact business in EU countries, as well as the territories and dependencies of the UK. We expect that Brexit could lead to legal 

uncertainty and potentially divergent national laws and regulations as the UK determines which EU laws to replicate or replace. If the UK were to significantly alter its regulations
affecting the banking industry, we could face significant new costs, particularly as it relates to our banking operations in certain UK territories and dependencies, namely
Bermuda, the Cayman Islands and Guernsey. It may also be time-consuming and expensive for us to alter our internal operations in order to comply with new regulations. The
long-term financial and legal effects of Brexit will depend in part on any agreements the UK makes to retain access to EU markets following the UK's withdrawal from the EU,
and there is considerable uncertainty as to when any relationship will be agreed and implemented. Without further agreement, the UK will formally leave the EU in March 2019.  
The political and economic instability created by Brexit has caused and may continue to cause significant volatility in the global financial market. Political and economic 
uncertainty has in the past led to, and the outcome of Brexit could lead to, declines in market liquidity and activity levels, volatile market conditions, a contraction of available
credit, lower or negative interest rates, weaker economic growth and reduced business confidence, all of which could impact our business. 

The US Administration's present and future policies could also lead to increased regulatory uncertainty for our industry and for us. It is unknown at this time to what

extent new legislation will be passed into law or pending or new regulatory proposals will be adopted, or the effect that such passage or adoption would have, either positively or 
negatively, on our industry or on us. If any new legislation and/or regulations are implemented, it may be time-consuming and expensive for us to alter our internal operations in
order to comply with such legislation and/or regulations.

29

The value of the common shares may fluctuate significantly.

Risks Relating to the Common Shares

The value of our common shares may fluctuate significantly as a result of a large number of factors, including, in part, changes in our actual or forecasted operating
results and the inability to fulfill the profit expectations of securities analysts, as well as the high volatility in the securities markets generally, and more particularly in shares of 
financial institutions. The current market price of our common shares may not be indicative of future market prices.

Other factors, beside our financial results, that may impact the price of our common shares include, but are not limited to:

•  market expectations of the performance and capital adequacy of financial institutions in general;

• 

• 

investor perception of the success and impact of our strategies;

investor perception of our positions and risks;

•  a downgrade or review of our credit ratings;

•  potential litigation or regulatory action involving us;

•  announcements concerning financial problems or any investigations into the accounting practices of other financial institutions; and

•  general market circumstances.

Holders of our common shares may not receive dividends.

The dividend policy described under "Dividend Policy" should not be construed as a dividend forecast. Our results of operations and financial condition are dependent 

on our performance. There can be no assurance that we will declare and pay dividends in the future. Any decision to declare and pay dividends in the future will be subject to 
the prior approval of the BMA and be made at the discretion of the Board. Such dividends shall be declared and paid by the Board only as permitted under applicable law. In 
determining the amount of any future dividends, factors the Board may take into account include: (1) our financial results; (2) our available cash, as well as anticipated cash 
requirements (including debt servicing); (3) our capital requirements, including the capital requirements of our subsidiaries; (4) contractual, legal, tax and regulatory restrictions 
on, and implications of, the declaration and payment of dividends by us to our shareholders; (5) general economic and business conditions; (6) restrictions applicable to the 
Bank and its subsidiaries under Bermuda and other applicable laws, regulations and policies, including the requirement to obtain the BMA's prior approval for the payment of 
dividends on our common shares; and (7) any other factors that the Board may deem relevant. Therefore, there can be no assurance that we will declare or pay any dividends 
to holders of the common shares, or as to the amount of any such dividends.

Our ability to declare and pay dividends may also depend on the level of distributions, if any, received from our operating subsidiaries. Our operating subsidiaries may 
be precluded from declaring and paying dividends by various factors, such as their own financial condition, or restrictions applicable to us and our subsidiaries under Bermuda 
and other applicable laws, regulations and policies. The ability of certain of our subsidiaries to upstream funds has been increasingly restricted due to changes in the business 
and regulatory environments in the jurisdictions in which those subsidiaries operate. In addition, any change in tax treatment of dividends or interest received by us may reduce 
the level of yield received by our shareholders.

We are a "foreign private issuer" under US securities law. Therefore, we are exempt from certain requirements applicable to US domestic registrants.

Although we are subject to the periodic reporting requirements of the Exchange Act, the periodic disclosure required of foreign private issuers, including us, under the

Exchange Act is different from periodic disclosure required of US domestic registrants. Therefore, there may be less publicly available information about us than is regularly
published by or about US domestic registrants. We are exempt from certain other sections of the Exchange Act to which US domestic registrants are subject, including the 
requirement to provide our shareholders with information statements or proxy statements that comply with the Exchange Act. In addition, our insiders and large shareholders are
not obligated to file reports under Section 16 of the Exchange Act, and we are not required to comply with certain corporate governance rules imposed by the NYSE applicable
to US domestic registrants. See ‘‘Implications of Being a Foreign Private Issuer”.

Provisions of Bermuda law and our bye-laws could adversely affect the rights of our shareholders or prevent or delay a change in control.

Under the provisions of the Banks and Deposit Companies Act 1999 ("BDCA"), the rights of our shareholders could be impaired if any such shareholder becomes a

shareholder controller, which is defined as a person who, among other things, acquires control of 10% or more of the voting power of our common shares. The BDCA prohibits a
person from becoming a shareholder controller of any company licensed under the BDCA unless the person provides written notice to the BMA of his intent to do so and the
BMA does not object. The definition of shareholder controller is set out in the BDCA but generally refers to a person who, among other things, either alone or with any associate 
or associates (within the meaning of the BDCA) (i) holds 10% or more of the shares in the licensed institution or another company of which it is a subsidiary company; or (ii) is 
entitled to exercise, or control the exercise of 10% or more of the voting power at any general meeting of the licensed institution or another company of which it is such a 
subsidiary.

The BDCA distinguishes between shareholder controllers of the following threshold descriptions: "10% shareholder controllers," "20% shareholder controllers," "30%

shareholder controllers," "40% shareholder controllers," "50% shareholder controllers," "60% shareholder controllers" and "principal shareholder controllers" who have a 75% or 
greater interest. A person who intends to become a shareholder controller, or a shareholder controller who intends to increase his shareholding/control, meaning generally, 
ownership of shares or the ability to exercise or control the exercise of voting rights attached to shares, beyond his present threshold, must provide written notice to the BMA
that he intends to do so. It is an offense not to give this notice.

The BMA may object to a person's notice of intent to become a shareholder controller of any description or to an existing shareholder controller where it appears to the 

BMA that, among other things, such person is not or is no longer a fit and proper person to be such a controller of the Bank. Prior to serving a notice of objection, the BMA will 
serve the person seeking to become a shareholder controller or will serve an existing shareholder controller with a preliminary written notice stating that the BMA is considering 
service on that person of a notice of objection, stating, among other things, the reasons for the BMA's proposed objection. The statement of the BMA's reasons for their 
proposed objection will however, be subject to the BMA's determination that such statement would involve the disclosure of confidential information, the disclosure of which 
would be prejudicial to a third party. A person served with a preliminary written notice may, within a period of 28 days beginning with the day on which the notice is served, make
written representations to the BMA and the BMA shall take any such representations into account in deciding whether to serve a notice of objection.

A

If three months pass from the date of notifying the BMA of a new shareholder controller or an increased shareholding/control beyond a shareholder controller's then

current threshold, without the BMA serving a notice of objection, then the person may become a shareholder controller as requested in the notice. In practice, the BMA's 
procedure is generally to respond to a person's shareholder controller notification.

30

If a person becomes a shareholder controller or increases his shareholding/control in spite of the BMA's objection thereto, if a shareholder controller fails to comply
with the foregoing notice requirements or if a shareholder controller continues as such after being given notice of objection to his being a shareholder controller, the BMA may
take the actions specified in the BDCA, including, among other things revoking the relevant license of the Bank under the BDCA. For more information, see the summaries of 
relevant provisions of the BDCA regulations under "Supervision and Regulation".

Further, under the BDCA, any person who becomes a significant shareholder of a deposit-taking institution, which is defined as a person who is not a shareholder 

controller but who, either individually or with any associate or associates (within the meaning of the BDCA) (i) holds 5% or more of the shares in the licensed institution or 
another company of which it is a subsidiary company; or (ii) is entitled to exercise, or control the exercise of 5% or more of the voting power of any general meeting of the
licensed institution or another company of which it is such a subsidiary, must notify the BMA in writing of that fact within seven days. Failure to provide the BMA with prompt and 
appropriate notice would make the person guilty of an offense that could result in a fine.

In addition to these restrictions, the provisions of our bye-laws provide that a person who is not "Bermudian" (as such term is defined in the Companies Act) who is

"interested" (as such term is defined in the bye-laws) in our shares which constitute more than 40% of all shares then issued and outstanding is not entitled to vote the shares 
which are in excess of such 40% interest at any general meeting without the prior written approval of the Minister of Finance. See also "Supervision and Regulation".

Certain provisions of our bye-laws may have an anti-takeover effect.

There are provisions in our bye-laws that may be used to delay or block a takeover attempt. For example, proposals for an amalgamation, merger, consolidation or 

sale and other such transactions would require an affirmative vote of not less than two-thirds of all voting rights attached to all issued and outstanding shares unless the
proposal received the prior approval of the Board. For a detailed summary of the anti-takeover provisions in our bye-laws, see "Description of Share Capital" in our registration 
statement on Form F-1 filed with the SEC on February 13, 2017 with file number 333-216018. These provisions could discourage, delay or prevent a change in control of the
Bank and could adversely impact the value of our common shares.

The issuance of additional shares in connection with future acquisitions, any share incentive or share option plan or otherwise may dilute all other shareholdings.

We may seek to raise capital to fund future acquisitions and other growth opportunities. We may, for these and other purposes, such as in connection with share

incentive and share option plans, issue additional equity or convertible securities. Any issuance of additional shares, however, is subject to prior BMA approval, and we cannot 
guarantee that their approval will be obtained, either in a timely manner or at all. In the event that we are able to and do issue additional shares, existing shareholders could 
suffer dilution in their percentage ownership.

Our common shares trade on more than one market and this may result in price variations; in addition, investors may not be able to easily move shares for trading 
between such markets.

Our common shares have traded on the BSX since 1971 and began trading on the NYSE in September 2016. Trading in our common shares on these markets take
place in different currencies (US Dollars on the NYSE and Bermuda Dollars on the BSX), and at different times (resulting from different time zones, different trading days and
different public holidays in the United States and Bermuda). The trading prices of our common shares on these two markets may differ due to these and other factors. Any 
decrease in the price of our common shares on the BSX could cause a decrease in the trading price of our common shares on the NYSE, or vice versa. Investors could seek to
sell or buy our common shares to take advantage of any price differences between the markets through a practice referred to as arbitrage. Any arbitrage activity could create
unexpected volatility in both our share prices on one exchange, and the shares available for trading on the other exchange.

We are a Bermuda company. It may be difficult for US shareholders to enforce judgments against us or against our directors and executive officers.

We are incorporated under the laws of Bermuda. As a result, the rights of holders of our shares will be governed by Bermuda law, including the Companies Act 1981, 

the Butterfield Act and our bye-laws. Our business is based outside of the United States, a majority of our directors and officers reside outside of the United States and a
majority of our assets and some or all of the assets of such persons are located outside of the United States. As a result, it may be difficult or impossible to effect service of 
process on us or our directors and officers in the United States or to enforce in the United States judgments obtained in the United States courts against us or those persons
based on the civil liability provisions of the United States securities laws. In addition, it is doubtful whether courts in Bermuda will enforce judgments obtained in other 
jurisdictions, including the United States, against us or our directors or officers under the securities laws of those jurisdictions or entertain actions in Bermuda against us or our 
directors or officers under the securities laws of other jurisdictions.

Bermuda law differs from the laws in effect in the United States and might afford less protection to shareholders.

We are a Bermuda-based company. As a result, the rights of holders of our common shares will be governed by Bermuda law, including the Companies Act, the 

Butterfield Act and our bye-laws. The rights of shareholders under Bermuda law may differ from the rights of shareholders of companies incorporated in other jurisdictions. In 
particular, under Bermuda law, the duties of directors and officers of a company are generally owed to the company only, and shareholders do not generally have rights to take 
action against directors or officers of the company. In addition, class actions and derivative actions are generally not available to shareholders under Bermuda law.

Not only are the laws in Bermuda different from, and sometimes incompatible with, laws in the United States, but the processes by which they are established are also 

different. The status of laws currently in place, and areas not currently governed, are subject to change. The interests of our shareholders could be adversely affected if 
significant regulations are added or deleted from Bermuda’s existing statutory framework.

Purchases of our ordinary shares under our new share repurchase program may have resulted in the price of our ordinary shares being higher than the price that 
otherwise might have existed in the open market.

On December 6, 2018, we announced that our Board of Directors approved a new share repurchase program. Pursuant to the program, the Bank is authorized to

repurchase up to 2.5 million ordinary shares of the Bank through February 29, 2020. The timing, manner, price and amount of any repurchases will be determined by the 
Company, in its discretion, based upon the evaluation of economic and market conditions, stock price, available cash, applicable legal and regulatory requirements and other 
factors, and which may include purchases pursuant to Rule 10b5-1 of the Exchange Act. The program does not require the Company to repurchase any specific number of 
shares and there can be no assurance that any shares will be repurchased under the program. The program may be suspended, extended, modified or discontinued by the
Company at any time. These activities may have had the effect of maintaining the market price of our common stock or retarding a decline in the market price of the common
stock, and, as a result, the price of our common stock may have been higher than the price that otherwise might have existed in the open market.

31

The Bank's common shares trade on the New York Stock Exchange under the symbol "NTB" and on the Bermuda Stock Exchange under the symbol "NTB.BH".

The following table sets forth for the periods indicated the reported high and low closing sale prices per common share and the average daily trading volume on each

of the NYSE and the BSX. The Bank's common shares began trading on the NYSE on September 16, 2016:

MARKET INFORMATION

Period

Annual

2014

2015

2016

2017

2018

Quarterly

First Quarter 2017

Second Quarter 2017

Third Quarter 2017

Fourth Quarter 2017

First Quarter 2018

Second Quarter 2018

Third Quarter 2018

Fourth Quarter 2018

First Quarter 2019 (through Feb 25, 2019)

Monthly

August 2018

September 2018

October 2018

November 2018

December 2018

January 2019

February 2019 (through February 25, 2019)

NYSE
High
(US$)

NYSE Low
(US$)

NYSE Average Daily
Trading Volume
(Shares)

BSX High
(BM$)

BSX Low
(BM$)

BSX Average Daily
Trading Volume
(Shares)

—

—

32.90

40.80

53.43

34.92

35.45

36.70

40.80

47.09

49.10

53.43

53.11

41.23

53.43

52.61

53.11

42.09

39.69

36.24

41.23

—

—

23.75

29.81

30.03

29.81

30.58

31.36

34.86

36.67

43.57

46.45

30.03

31.12

50.03

49.51

37.89

38.01

30.03

31.12

34.64

—

—

244,611

310,526

288,125

294,835

376,686

259,001

311,334

326,387

216,782

186,057

425,622

260,098

194,751

194,979

559,534

282,067

422,183

232,946

295,736

20.50

21.00

32.00

39.50

53.00

34.00

34.00

36.00

39.50

46.25

49.00

53.00

52.25

35.50

53.00

52.15

52.25

42.00

35.50

35.50

35.00

14.90

16.00

16.00

30.20

30.50

30.20

30.62

31.50

34.55

36.50

44.00

46.00

30.50

31.00

49.50

49.50

38.00

38.00

30.50

31.00

34.95

5,756

2,426

7,210

3,714

3,242

3,940

3,144

4,374

3,144

3,229

2,430

4,463

2,878

2,036

4,468

5,740

3,417

4,295

901

1,789

3,393

32

Dividend Policy

DIVIDEND POLICY

It is our intention to pay a quarterly dividend of $0.44 per share, subject to the requisite approvals.  There can be no assurance, however, that we will pay such dividend 

amount for any given period, and the declaration of dividends remains subject to the approval of our Board and the BMA.

Although we currently expect to pay dividends according to our dividend policy, we may elect not to pay dividends. Any declarations of dividends will be at the 
discretion of the Board and will be subject to the prior approval of the BMA. Such dividends may be declared and paid by the Board only as permitted under applicable law. In 
determining the amount of any future dividends, the Board may take into account: (1) our financial results; (2) our available cash, as well as anticipated cash requirements
(including debt servicing); (3) our capital requirements, including the capital requirements of our subsidiaries; (4) contractual, legal, tax and regulatory restrictions on, and 
implications of, the payment of dividends by us to our shareholders; (5) general economic and business conditions; (6) restrictions applicable to us and our subsidiaries under 
Bermuda and other applicable laws, regulations and policies, including the requirement to obtain the BMA's prior approval for the payment of dividends on our common shares;
and (7) any other factors that the Board may deem relevant. Therefore, there can be no assurance that we will declare or pay any dividends to holders of the common shares, or 
as to the amount of any such dividends.

See ‘‘Risk Factors — Risks Relating to the Common Shares — Holders of our common shares may not receive dividends.’’

Our Historical Dividends

Since 2013 we have declared and paid dividends on a quarterly basis. For the year ended December 31, 2018, we declared four quarterly dividends of $0.38 per 

quarter totaling $1.52 for each common share held on record as of the applicable record dates.

During the years ended December 31, 2016, 2015, 2014 and 2013, we declared the full 8.00% cash dividends on our issued and outstanding preference shares. 

Preference share dividends declared and paid were $14.6 million during 2016, $14.6 million during 2015 and $14.7 million during 2014. Guarantee fees paid to the Government
of Bermuda pursuant to an agreement whereby the Government of Bermuda guaranteed payments as to dividends on certain preference shares were $1.7 million during the 
nine months ended September 30, 2016, $1.8 million during 2015 and $1.8 million during 2014. On December 15, 2016, we completed the mandatory redemption of our 
preference shares and all shareholders of record of the preference shares as of December 1, 2016 were issued a make whole payment on December 15, 2016 of $1,180 per 
preference share, comprising the sum of the most recent dividend per preference share, the net present value of future dividend payments that would have been paid through
June 22, 2019 and the $1,000 liquidation preference on each preference share, discounted for present value. 

The following table sets forth dividends per share paid per common share during the periods indicated.

(in $, unless otherwise indicated)(1)

Period

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

Total dividends per common share

Year ended
December 31,

2018

2017

2016

0.38

0.38

0.38

0.38

1.52

0.32

0.32

0.32

0.32

1.28

0.10

0.10

0.10

0.10

0.40

Total dividends per common share as a percentage of earnings per share (in %)

42.8 %

46.4 %

33.9 %

___________________
(1) 

Figures reflect the reverse share split that the Bank effected on September 6, 2016.

On February 18, 2019, the Board of Directors declared a fourth interim dividend of $0.44 per common share to be paid on March 15, 2019 to shareholders of record

on March 4, 2019.

33

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION

AND RESULTS OF OPERATIONS

This section presents management's perspective on our financial condition and results of operations. The following discussion and analysis is intended to highlight and 

supplement data and information presented elsewhere in this report, including the consolidated financial statements and related notes and should be read in conjunction with
the accompanying tables and our financial statements included in this report. The consolidated financial statements and notes have been prepared in accordance with US 
GAAP. Certain statements in this discussion and analysis may be deemed to include "forward-looking statements" and are based on management's current expectations and 
are subject to uncertainty and changes in circumstances. Forward-looking statements are not historical facts but instead represent only management's belief regarding future 
events, many of which by their nature are inherently uncertain and outside of management's control. Actual results may differ materially from those included in these statements
due to a variety of factors, including worldwide and local economic conditions, success in business retention and obtaining new business and other factors. Factors that could 
cause these differences are discussed in the sections titled "Cautionary Note Regarding Forward-Looking Statements" and "Risk Factors." For management's considerations 
and determinations of each non-core item discussed, please see "Selected Consolidated Financial Data—Reconciliation of Non-GAAP Financial Measures".

Overview

We are a full service bank and wealth manager headquartered in Hamilton, Bermuda. We operate our business through three geographic segments: Bermuda, the 

Cayman Islands, and The Channel Islands and the UK. We offer banking services, comprising of retail and corporate banking, and wealth management, which consists of trust,
private banking, and asset management. In our Bermuda and Cayman Islands segments, we offer retail banking and wealth management. In our Channel Islands and the UK
segments, we offer wealth management, and specifically in the UK jurisdiction, we offer residential property lending. The Other segment includes the jurisdictions of the 
Bahamas, Canada, Mauritius, Singapore and Switzerland. In these jurisdictions we either provide wealth management or are service centers. These jurisdictions individually and
collectively do not meet the quantitative threshold for segmented reporting and are therefore aggregated as a non-reportable operating segment.

The following table details our Net Revenue in total and by segment, as well as our total assets, total loans, total deposits, total AUA (which includes trust and custody

assets under administration) and AUM for the years ended December 31, 2018, December 31, 2017 and December 31, 2016. 

For the year ended December 31

2018

2017

2016

Net Revenue

% of Net Revenue from:

Bermuda segment

Cayman Islands segment

Channel Islands and the UK segment

Other segment

(in millions of $)

Summary Balance Sheet

 Total Assets

 Total Loans

 Total Deposits

Assets under administration

 Custody and other administration services

 Trust

Assets under management

 Butterfield Funds

 Other assets under management

56.2%

30.3%

11.2%

2.3%

56.9%

29.0%

11.2%

2.9%

10,773.2

4,043.9

9,452.2

24,514.1

96,064.2

2,058.4

2,786.4

58.4%

28.9%

10.2%

2.5%

10,779.2

3,776.9

9,536.5

27,533.5

95,432.7

2,089.7

2,947.4

Management's Discussion and Analysis of Financial Condition and Results of Operations for the Year Ended December 31, 2018

2018 Overview

In 2018, our net income increased to $195.2 million from $153.3 million in 2017, which was driven by a continued focus on prudent expansion within our core 
businesses and markets, diligent management of capital, expenses and risks. While net income increased by $41.9 million to $195.2 million, this increase was further 
augmented by certain items which management believes are not representative of our financial results, or "non-core". Excluding these items, Core Net Income improved by
$38.2 million to $197.0 million, building on our strong capital position with Total and Tier 1 capital ratios of 22.4% and 19.6%, respectively. To enhance common shareholder 
returns, the Board declared a fourth interim dividend of $0.44 per common share on February 18, 2019. The Board will continue to evaluate capital planning options and the
payment of future dividends as warranted, subject to regulatory approval. See "Dividend Policy" and "Risk Factors – Risks Relating to the Common Shares — Holders of our 
common shares may not receive dividends" elsewhere in this report for further details.

The quality of our assets remained strong as total assets decreased marginally by $6.1 million to $10.8 billion, driven by an increase in loans outstanding, which
increased by $0.3 billion to $4.0 billion as a result of new residential mortgage lending in our UK jurisdiction. Deposits decreased $84.2 million to $9.5 billion, primarily a result of 
several large customers withdrawing deposits during the year. Investments decreased by $0.5 billion to $4.3 billion to help fund lending opportunities. However, held-to maturity
investments increased by $0.7 billion to $2.1 billion as investment duration extended. Overall liquidity remained very strong, as measured by cash due from banks, securities 

34

purchased under agreement to resell, short-term investments and investments in securities as a percentage of total assets, ended the year at 59.3% compared to 61.9% in the 
prior year.

Our shareholders’ equity increased by $59.5 million to $882.3 million, which was a result of the strong return on equity driven by net income net of dividends paid out 

during the year, which was offset by mark-to-market movements in the value of our fixed income investments, which decreased as interest rates rose during the year.

Key contributors to our 2018 results were as follows:

• Profitability:  Net income increased $41.9 million, or 27.4%, to $195.2 million, which was largely attributable to increases in non-interest and net interest income. 
After eliminating items which management believes are not representative of our financial results, or "non-core", our Core Net Income increased $38.2 million to 
$197.0 million. Increases in non-interest income were driven largely by additional revenues earned from trust fees as a result of the recent acquisition of Deutsche 
Bank's GTS business. Increases in net interest income were largely a result of continued increased yields on loans as a result of base rate increases in certain 
jurisdictions and increased yields on investments resulting from a rising interest rate environment.

The significant non-core items excluded from Core Net Income are as follows: due diligence and other legal costs relating to the agreement to acquire Deutsche 
Bank’s GTS business and Deutsche Bank's Channel Islands and Cayman Islands banking businesses, a loss recorded due to a non-core settlement loss on the de-
risking of a legacy defined benefit pension plan; and tax compliance review costs, which were partially offset by a gain on liquidation of a legacy structured 
investment vehicle.

• Net interest margin:  NIM increased by 52 basis points to 325 basis points compared to 273 basis points in 2017, and the cost of funding increased by 7 basis
point to 18 basis points. The primary driver of the increase in NIM was an increase in loan yields by 37 basis points to 547 basis points as a result of base rate
increases in certain jurisdictions during the year. The investment portfolio augmented the increase, with yields increasing by 49 basis points to 271 basis points due
to an average increase in the long-term yield of US Treasury debt over the year, which was reflected in our portfolio due to the high proportion of our portfolio in 
adjustable-rate securities as well as purchases of longer duration, higher yielding securities into our held-to-maturity ("HTM") portfolio. 

• Expenses:  Total non-interest expenses increased $21.0 million to $321.3 million in 2018 due largely to the increased salaries and other employee benefits
resulting from an increased headcount from the two acquisitions and increased discretionary compensation, in conjunction with increased professional fees 
associated with the two acquisitions, increased costs supporting our cyber risk protection program, which include staffing and other professional fees and other 
regulatory compliance costs. These items were augmented by expense items discussed above that management does not believe are representative of our ongoing 
operations. After removing the effect of these items, core non-interest expenses increased by $27.6 million, from $292.2 million in 2017, to $319.8 million in 2018. 
The core efficiency ratio decreased from 64.3% in 2017 to 61.5% in 2018, reflecting the rate of core non-interest expense relative to the relative increase 
in revenue.

• Deposits:  Customer deposits decreased by $105.6 million as of December 31, 2018 due to several large corporate clients withdrawing their deposits during the

year, partially offset by organic growth and growth from the acquisition of Deutsche Bank's banking and custody business in the Cayman and Channel Islands, while
interest bearing deposit costs increased by 9 basis points to 24 basis points in 2018 and 2017. Taken together with non-interest bearing deposits totaling $2.1 billion 
on December 31, 2018, the average cost of deposits for the year increased by 7 basis point to 18 basis points.

• Loan quality:  As of December 31, 2018, we had gross non-accrual loans of $48.7 million representing 1.2% of total gross loans, relatively flat from the $43.9

million, or 1.2%, of total loans at year-end 2017. Net non-accrual loans were $33.8 million, equivalent to 0.8% of net loans, after specific provisions of $14.9 million, 
reflecting an increase in the specific provision coverage ratio of 30.6%, down from 31.1% on December 31, 2017.

2017 Overview

In 2017, our net income increased to $153.3 million from $115.9 million in 2016, which was driven by a continued focus on prudent expansion within our core 
businesses and markets, diligent management of capital, expenses and risks. While net income increased by $37.3 million to $153.3 million, this increase was further 
augmented by certain items which management believes are not representative of our financial results, or "non-core". Excluding these items, Core Net Income improved by
$20.3 million to $158.9 million, building on our strong capital position with Total and Tier 1 capital ratios of 19.9% and 18.2%, respectively.

While our balance sheet decreased slightly, the quality of our assets remained strong. Total assets decreased by $0.3 billion to $10.8 billion, driven by a $0.5 billion 

decrease in customer deposit levels which were primarily a result of several large customer deposits transferring to Butterfield Money Market Funds, which are off-balance sheet 
assets. In spite of these decreased deposits, investments increased by $0.3 billion to $4.7 billion to take advantage of attractive pricing points and increased yield opportunities.
Cash due from banks and short-term investments decreased by $566.5 million and $269.8 million, respectively, to fund these purchases. Overall liquidity, as measured by cash
due from banks, securities purchased under agreement to resell, short-term investments and investments in securities excluding held-to-maturity investments as a percentage 
of total assets, ended the year at 49.1% compared to 55.0% in the prior year.

ff

Our shareholders’ equity increased by $112.1 million to $822.9 million, which was a result of organic growth through net income net of dividends paid out during the 

year.

We completed the planned wind-down of the deposit taking, investment management and custody businesses in the UK jurisdiction by the end of the first quarter. We 

successfully transitioned our UK segment to a mortgage lending business funded primarily by excess Sterling liquidity in our Guernsey segment. 

Key contributors to our 2017 results were as follows:

• Profitability:  Net income increased $37.3 million, or 32.2%, to $153.3 million, which was largely attributable to increases in non-interest and net interest income. 

After eliminating items which management believes are not representative of our financial results, or "non-core", our core net income further increased $20.3 million 
to $158.9 million. Increases in non-interest income were driven largely by additional fees earned from revised banking fee schedules in certain jurisdictions.
Increases in net interest income were largely a result of increased yields on loans as a result of base rate increases in certain jurisdictions and increased yields on 
investments resulting from a rising interest rate environment.

The significant non-core items excluded from Core Net Income are as follows: costs associated with the successful first follow-on equity offering, principally
comprised of professional fees; contract negotiation, due diligence and other legal costs relating to the agreement to acquire Deutsche Bank’s GTS business, 
excluding its US operations; restructuring charges related to the orderly wind-down of the deposit taking and investment management business of our UK segment; 
compensation costs relating to redundancies and early retirement packages; and tax compliance review costs, which were partially offset by liquidation settlements 
received from a structured investment vehicle. 

ff

ff

• Net interest margin:  NIM increased by 28 basis points to 273 basis points compared to 245 basis points in 2016, and the cost of funding declined by 1 basis point
to 11 basis points. The primary driver of the increase in NIM was an increase in investment portfolio yields by 27 basis points to 222 basis points due to an average 

35

increase in the long-term yield of US Treasury debt over the year, which was reflected in our portfolio due to the high proportion of our portfolio in adjustable-rate 
securities. This was augmented by an increase in the yield on our loans due to base rate increases in certain jurisdictions. 

• Expenses:  Total non-interest expenses increased $14.4 million to $300.3 million in 2017 due largely to the increased professional fees associated with the 
implementation of the Bank's Sarbanes-Oxley compliance program and other regulatory compliance costs, as well as increased salaries and other employee 
benefits resulting from increased post-retirement medical plan costs, and an increased headcount and increased discretionary compensation, in conjunction with
items discussed above that management does not believe are representative of our ongoing operations. After removing the effect of these items, core non-interest 
expenses increased by $28.7 million, from $263.5 million in 2016, to $292.2 million in 2017. The core efficiency ratio increased slightly from 63.8% in 2016 to 64.3% 
in 2017, reflecting the rate of core non-interest expense relative to the lower relative increase in revenue.

• Deposits:  Customer deposits decreased by $485.9 million as of December 31, 2017 due to several term deposits maturing and moving into off-balance sheet 

ff

mutual funds, partially offset by organic growth, while interest bearing deposit costs were flat at 15 basis points in 2017 and 2016. Taken together with non-interest 
bearing deposits totaling $2.5 billion on December 31, 2017, the average cost of deposits for the year decreased by 1 basis point to 11 basis points.

• Loan quality:  As of December 31, 2017, we had gross non-accrual loans of $43.9 million representing 1.2% of total gross loans, reflecting an improvement from 
the $48.5 million, or 1.3%, of total loans at year-end 2016. Net non-accrual loans were $30.2 million, equivalent to 0.8% of net loans, after specific provisions of 
$13.6 million, reflecting a increase specific provision coverage ratio of 31.1%, up from 24.2% on December 31, 2016.

Financial Summary

Summary Balance Sheet

(in millions of $, except per share data)

Cash due from banks

Securities purchased under agreement to resell

Short-term investments

Investment in securities

Loans, net of allowance for credit losses

Premises, equipment and computer software

Goodwill and intangible assets

Total assets

Total deposits

Long-term debt

Shareholders' equity

As at
December 31,

2018

2017

2,053.9

1,535.1

27.3

52.3

4,255.4

4,043.9

158.1

74.7

178.8

250.0

4,706.2

3,776.9

164.8

60.6

10,773.2

10,779.2

9,452.2

9,536.5

143.3

117.0

Dollar
change

Percent
change

518.8

(151.5)

(197.7)

(450.8)

267.0

(6.7)

14.1

(6.0)

(84.3)

26.3

33.8 %

(84.7)%

(79.1)%

(9.6)%

7.1 %

(4.1)%

23.3 %

(0.1)%

(0.9)%

22.5 %

Common and contingent value convertible
preference shareholders' equity

882.3

822.9

59.4

7.2 %

Summary Income Statement

For the year ended
December 31,

(in millions of $, except per share data)

2018

2017

2016

Dollar change

Percent change

2017 to
2018

2016 to
2017

2017 to
2018

2016 to
2017

Interest income

Loans

Investments

Deposits with banks

Interest expense

Net interest income before provision for credit losses

Non-interest income

Net revenue

Provision for credit losses

Salaries and other employee benefits

Other non-interest expenses (including income taxes)

Net income before other gains (losses)

Total other gains (losses)

Net income

Non-core items

Core net income (Non-GAAP)

Dividends and guarantee fee of preference shares

Core earnings to common shareholders (Non-GAAP)

Common dividends paid

218.5

124.3

24.8

187.0

101.4

17.2

188.0

77.2

9.8

(24.6)

(15.9)

(16.4)

258.5

147.5

406.0

(4.4)

(140.2)

(146.4)

114.9

1.0

115.9

22.7

138.6

(57.6)

81.1

(19.3)

343.0

168.7

511.7

7.0

(159.8)

(162.8)

196.0

(0.9)

195.2

1.8

197.0

—

197.0

(83.7)

289.7

157.8

447.6

5.8

(145.1)

(156.3)

152.0

1.3

153.3

5.6

158.9

—

158.9

(69.7)

36

31.5

22.9

7.6

(8.7)

53.4

11.0

64.1

1.2

(14.7)

(6.5)

44.0

(2.2)

41.9

(3.8)

38.1

—

38.1

(1.0)

24.2

7.4

0.5

31.2

10.3

41.6

10.2

(4.9)

(9.9)

37.1

0.3

37.4

16.8 %

22.6 %

44.2 %

54.7 %

18.4 %

7.0 %

14.4 %

(0.5)%

31.3 %

75.5 %

(3.0)%

12.1 %

7.0 %

10.2 %

20.7 %

(231.8)%

10.1 %

4.2 %

28.9 %

(169.2)%

27.3 %

3.5 %

6.8 %

32.3 %

30.0 %

32.3 %

(17.1)

(67.9)%

(75.3)%

20.3

57.6

77.8

24.0 %

14.6 %

— %

(100.0)%

24.0 %

20.1 %

95.9 %

261.1 %

(14.0)

(50.4)

 
 
 
The following charts show the trajectory of our performance from 2014 to 2018:

GAAP Net Income to Common ($ in millions)

GAAP Earnings per Common Share Fully Diluted

Core Net Income to Common ($ in millions)1

Core Earnings per Common Share Fully Diluted2

(1) 

(2) 

Core Net Income to Common is a non-GAAP financial measure that is calculated by adjusting net income for income or expense items which management
considers not to be representative of the ongoing operations of our business and preference share dividends, guarantee fees and premiums paid on preference 
share buybacks and redemptions. For a reconciliation of Core Net Income to Common to GAAP net income to common, see "Selected Consolidated Financial
and Other Data – Reconciliation of Non-GAAP Financial Measures".

Core Earnings per Common Share Fully Diluted is a non-GAAP financial measure that is calculated by dividing Core Earnings to Common by the weighted 
average shares outstanding. For a reconciliation of Core Earnings per Common Share Fully Diluted to GAAP earnings per share, see "Selected Consolidated
Financial and Other Data – Reconciliation of Non-GAAP Financial Measures".

37

  
 
Our return on equity for 2018 of 23.1% and our Core ROATCE1 for 2018 of 25.6% were driven by a number of factors, including: significant fee income with historically 
low capital requirements, low cost deposits, a high yielding loan portfolio, a conservative capital efficient securities portfolio, and our operations in corporate income tax neutral 
jurisdictions. As a result, our business generated core net income in 2018 well in excess of that needed to execute our organic balance sheet growth strategy.

Return on Equity

Core ROATCE1

____________________________
(1)

Core ROATCE is a non-GAAP financial measure that is calculated by dividing core earnings to common shareholders by average tangible common equity. Average
tangible common equity does not include the preference shareholders' equity or goodwill and intangible assets. For more information on the non-GAAP financial
measures, see "Selected Consolidated Financial and Other Data — Reconciliation of Non-GAAP Financial Measures."

The following chart shows customer deposit trends for 2014 to 2018:

Deposit Balance and Funding Costs ($ in billions)

38

        
Historically, the markets in which we operate generate fewer loans than deposits, which has led us to take a conservative approach to managing our balance sheet. 

We accomplish this by maintaining a large cash balance and investing in high quality and liquid securities. The following chart illustrates our asset composition as of 
December 31, 2018:

Balance Sheet Composition - Total Assets ($ in billions)

A

December 31, 2018
fs of December 31, 2018, 19%

 of our balance sheet was cash and cash equivalents, which included cash and demand deposits with banks, unrestricted term 

deposits, certificates of deposits, and treasury bills with a maturity less than three months.

In addition to maintaining a large cash and cash equivalents balance, we also have a large and conservative securities investment portfolio. We have a disciplined

investment portfolio selection process and invest in highly rated securities. We also seek to ensure that our portfolio remains liquid across market cycles: 90.5% of our portfolio
was invested in US government treasuries and mortgage-backed securities issued by US governmental agencies. Our investment strategy as of December 31, 2018, aims to
align the behavioral interest rate risk profile of our assets and liabilities — as of December 31, 2018, the average duration of our AFS investment portfolio was 3.1 years, the 
average duration of our HTM investment portfolio was 4.9 years, and the average duration of our total investment portfolio was 4.0 years. As of 
, the total 
carrying value of our AFS investment portfolio was $2.2 billion, and the total carrying value of our HTM investment portfolio was $2.1 billion.

December 31, 2018

39

The following charts show the composition of our investment portfolio by rating and asset type as f of December 31, 2018:

Investment Portfolio - Rating

Investment Portfolio - Asset Type

The combination of our significant cash and securities portfolios helps drive our capital efficient balance sheet, with risk-weighted assets equal to 40.1% of our total 

assets and a Basel III total capital ratio of 22.4%, each as of December 31, 2018.

Our loan underwriting process requires that we complete a full credit assessment of every customer prior to committing to a loan, which we believe has resulted in a

high quality loan portfolio. Our lending markets do not have secondary markets for loans and as such we hold all of our originated loans on our balance sheet. In 2017 and 
2018, net charge-offs represented 0.1% and 0.1%, respectively, of average loans. As of December 31, 2018, our non-accrual loan balance was $48.7 million, or 1.2% of total
loans, and 1.9% of our loans past due were full recourse residential mortgages. As of December 31, 2018, our loan portfolio consisted of 84% floating-rate loans and 16% fixed-
rate loans.

The following chart shows the segment composition of our loan portfolio as of December 31, 2018:

Loan Portfolio Composition by Origination - Geography

40

Our loan portfolio has exhibited stability over time. The following chart shows loan portfolio trends for 2014 to 2018:

Loan Balance and Yield ($ in billions)

The domestic lending markets in Bermuda and the Cayman Islands have a limited number of participants and significant barriers to entry. 65.4% of our loan balances 
were residential mortgages as of December 31, 2018. These loans are attractive for a number of reasons. Our mortgages have exhibited predictable cash flows, with historically
negligible refinancing activity due to high costs to refinance in Bermuda and the Cayman Islands. Additionally, our mortgages have historically benefited from a manual 
underwriting process, low LTVs (73% of residential loans below 70% LTV as of December 31, 2017), and a full recourse system in Bermuda and the Cayman Islands.

We have also generated balanced sources of non-interest income from a well-diversified customer base. For the five-year period ended December 31, 2018, our non-
interest income is evenly split between banking which consists of banking and foreign exchange revenue, and wealth management, which consists of trust, asset management,
and custody and other administration services. The wealth management non-interest income stream is not directly correlated with the performance of our banking business. For 
example, the typical trust we manage generates a relatively constant fee stream on an annual basis throughout its life. In addition, because fee revenue in our wealth 
management business lines is driven primarily by the size and complexity of our clients’ assets and holdings, which are generally diversified across multiple geographies, the 
performance of these businesses is not typically linked to the performance of the domestic economies of our local markets. Non-interest income represented 32.5% of our total
Net Revenue in 2018, and contributed materially to the Company’s high Core ROATCE and excess capital generation as limited capital is required for our fee income business.

41

The following chart show our various sources of non-interest income for the year ended December 31, 2018:

Non-Interest Income1

2018 Non-Interest Income: $168.7 million / 32.5% of Net Revenue

_____________
(1) Foreign exchange revenue represents income generated from client-driven transactions in the normal course of business. We do not engage in proprietary trading.

Growth Opportunities

We expect that, all else being equal, a rising rate environment would increase our net interest income before provision for credit losses because an increase in our cost

of deposits would lag an increase in yield of our securities and loans. In addition, a significant portion of our deposits are non-interest bearing (22% as of December 31, 2018),
and as a result, a portion of our funding is only partially sensitive to rising rates. Our non-interest bearing deposit balances have historically exhibited low correlation with interest 
rates, a behavior that we attribute in part to a sizeable client base that utilizes our bank for custody and clearing services as well as cash management purposes. Potential 
changes to our net interest income in hypothetical rising and declining rate scenarios, measured over a 12-month period, are presented in the chart below (these projections
assume parallel shifts of the yield curves occurring immediately and no changes in other potential variables):

Net Interest Income Sensitivity

A down 100 basis points interest rate shock shows a reduction in projected 12-month net interest income of 8.2% from the flat scenario. The loss of income is driven by 

lower loan and investment yields, which more than offset reduced rates paid on deposits. Mitigating against the loss of income is the potential to charge negative interest rates
on deposits (which we currently do in limited instances) and certain loans that have rate floors.

42

In addition, we are well-positioned as an acquirer of certain businesses, in private trust and banking. Our acquisition strategy seeks to capitalize on opportunities
created by international financial institutions that have faced operating issues requiring them to simplify their businesses. We consider a wide range of potential acquisition
opportunities, and we have a well-defined, disciplined approach to identifying potential acquisition targets across numerous criteria including: geography, business alignment, 
size, timing, quality, buyer universe and financial hurdles. Our focus has been on the private trust business and banking where we have expertise, scale and a strong brand.

In 2014, we completed two acquisitions that allowed us to both expand and complement our existing businesses: In April 2014, we completed the acquisition of Legis 
Group’s Guernsey-based trust and corporate services business. The transaction enhanced the scale of our international trust capabilities and fortified our position as a leading 
player in Guernsey. In November 2014, we acquired select deposits and loans in the Cayman Islands from HSBC. At close, the transaction added approximately $0.5 billion of 
customer deposits with an average cost of 0.12%, and $144 million of loans.

In April 2016, we acquired HSBC’s Bermuda trust business and private banking investment management operations. HSBC also entered into an agreement to refer its

existing private banking clients to Butterfield. This acquisition added over $18.9 billion of trust AUA, $1.3 billion of AUM, and $1.6 billion of deposits.

In October 2017, we entered into an agreement to acquire Deutsche Bank’s Global Trust Solutions (“GTS”) business, excluding its US operations. This transaction 
added the ongoing management and administration of the GTS portfolio, comprising approximately 1,000 trust structures for approximately 900 private clients in Guernsey, 
Switzerland, the Cayman Islands and Singapore.

In February 2018, we entered into an agreement to acquire Deutsche Bank’s banking and custody business in the Cayman Islands, Jersey and Guernsey, which 

provides services primarily to financial intermediaries and corporate clients.  As part of the deal, we also purchased a service company in Mauritius to provide operations and 
support services to the Cayman and Channel Islands banking and custody businesses.

Our relationship-driven business model and international corporate clientele have allowed us to develop a sticky deposit base with historically low funding costs. We

believe our customers’ deposit activity has historically been relatively inelastic to deposit pricing given the nature of corporate activity and competition in retail deposit taking in 
our segments. From 2014 to 2018, customer deposits have grown at a compound annual growth rate (‘‘CAGR’’) of approximately 3% in Bermuda and 5% in the Cayman
Islands, taking into account the HSBC Cayman acquisition in November 2014 that added $0.5 billion of new deposits, and the April 2016 acquisition of HSBC’s Bermuda trust 
business and private banking investment management operations that added $1.6 billion of new deposits. As of December 31, 2018, we had $9.5 billion in deposits at a cost of
0.18%, of which 22% were non-interest bearing demand deposits, 57% were interest bearing demand deposits with a weighted-average cost of 0.02%, and 21% were term
deposits with a weighted-average cost of 0.77% and an average maturity of 112 days. We believe the market conditions in Bermuda and the Cayman Islands will allow us to 
continue to benefit from favorable deposit pricing.

Consolidated Results of Operations and Discussion for Fiscal Years Ended December 31, 2018, 2017 and 2016

Net Revenue

2018 vs. 2017

Total net revenue before provision for credit losses and other gains and losses for 2018 was $511.7 million, up $64.1 million, or 14.3%, from 2017. Net interest income 
before provision for credit losses increased from $289.7 million in 2017 to $343.0 million in 2018, an improvement of $53.2 million, or 18.4%. The increase in net interest income
was driven primarily by an increase in both the average volume of loans outstanding and the yield on loans, which drove a $31.5 million increase to $218.5 million. The average 
volume of loans outstanding increased by $330.0 million principally as a result of new residential mortgages underwritten in our UK jurisdiction. Yields on loans increased by 37
basis points yield due to base rate increases across all jurisdictions during the year. Further augmenting this was an increase in interest income on investments due to a 49 
basis point increase in yield in reaction to increases in short-term US Treasury rates, which drove an increase in interest income on investments by $22.8 million. The total cost
of deposits increased by 7 basis points to 18 basis points. In addition, non-interest income was up $10.9 million, or 6.9%, principally attributable to increased trust revenues as a 
result of the Deutsche Bank GTS acquisition, as well as increases in banking fees due to transaction volume on credit cards. 

2017 vs. 2016

Total net revenue before provision for credit losses and other gains and losses for 2017 was $447.6 million, up $41.6 million, or 10.3%, from 2016. Net interest income 
before provision for credit losses increased from $258.5 million in 2016 to $289.7 million in 2017, an improvement of $31.3 million, or 12.1%. The increase in net interest income
was driven primarily by an increase in both the yield and average balances in the investment portfolio. The yield increased in reaction to an increase in short-term US Treasury 
rates, while volume increased due to attractive entry points and to take advantage of the increasing yield. Both of these combined to drive an increase in interest income on 
investments by $24.3 million. Further augmenting this increase was rising base rate within the corporate and consumer loan portfolio, driving an overall increase in loan yield by
32 basis points. The total cost of deposits decreased by 1 basis point to 11 basis points. In addition, non-interest income was up $10.4 million, or 7.0%, attributable to increased
banking fees which resulted from increased banking fee revenue in certain jurisdictions and a rise in card transaction volumes. Further augmenting this was organic growth in 
trust revenues and increases in asset management revenue due to rate revisions on certain products and higher transaction volume in foreign exchange revenue.

Net Interest  Income Before Provision For Credit Losses

Net interest income is the amount of interest earned on our interest-earning assets less interest paid on our interest bearing liabilities. There are several drivers of the 

change in net interest income, including changes in the volume and mix of interest-earning assets and interest bearing liabilities, their relative sensitivity to interest rate
movements, and the proportion of non-interest bearing sources of funds, such as equity and non-interest bearing current accounts.

43

The following table presents the components of net interest income for the years ended December 31, 2018, 2017 and 2016:

(in millions of $)

Assets

Cash due from banks and 
short-term investments

Investment in securities

Loans

Interest earning assets

Other assets

Total assets

Liabilities

Deposits

Securities sold under agreement to
repurchase
Long-term debt

Interest bearing liabilities

Non-interest bearing current accounts

Other liabilities

Total liabilities

Shareholders' equity

Total liabilities and shareholders'
equity

Non-interest bearing funds net of non-

interest earning assets (free balance)

Year ended December 31,

Average
balance
($)

2018

Interest
($)

Average
rate
(%)

Average
balance
($)

2017

Interest
($)

Average
rate
(%)

Average
balance
($)

2016

Interest
($)

Average
rate
(%)

1,977.3

4,578.9

3,995.8

10,552.0

350.7

24.8

124.3

218.5

367.6

1.26 %

2.71 %

5.47 %

2,372.7

4,573.9

3,665.8

3.48 %

10,612.4

—

346.0

17.2

101.4

187.0

305.6

0.72 %

2.22 %

5.10 %

2,655.3

3,940.6

3,921.1

2.88 %

10,517.0

—

343.4

9.8

77.2

188.0

275.0

—

0.37 %

1.95 %

4.78 %

2.61 %

—

10,902.7

367.6

3.37 %

10,958.4

305.6

2.79 %

10,860.4

275.0

2.53 %

7,375.8

(17.6)

(0.24)%

7,445.0

(10.9)

(0.15)%

7,733.8

(11.8)

(0.15)%

1.6

133.4

7,510.8

2,231.8

281.0

—

(6.9)

(2.11)%

(5.21)%

(24.6)

(0.33)%

—

117.0

7,562.0

2,393.1

254.4

—

—%

(5.0)

(4.24)%

(15.9)

(0.21)%

16.0

117.0

7,866.8

2,042.5

123.7

(0.1)

(4.5)

(0.73)%

(3.84)%

(16.4)

(0.21)%

10,023.7

(24.6)

(0.25)%

10,209.6

(15.9)

(0.16)%

10,033.0

(16.4)

(0.16)%

879.0

10,902.7

3,041.1

748.9

10,958.4

3,050.3

827.4

10,860.4

2,650.2

Net interest margin

343.0

3.25 %

289.7

2.73 %

258.6

2.45 %

2018 vs. 2017

Net interest income before provision for credit losses of $343.0 million in 2018 represented an increase of $53.2 million (or 18.4%) over our net interest income before 

provision for credit losses in 2017. Net interest income is generated largely by our Bermuda and Cayman segments, which accounted for 89.9% of total net interest income in 
2018. Interest income increased by $62.0 million in 2018, which was driven by increased loan portfolio balances and yields, increased yields on the investment portfolio partially 
offset by a slight increase in the cost of deposits, all of which were attributable to a rising rate environment.

Loan interest income was higher in 2018 by $31.5 million due primarily to a $330.0 million increase in average balances, as well as a 37 basis point increase in yield. 

The increase in average balances was largely due to an increase in residential mortgages underwritten in our UK jurisdiction, while the increase in yield was due to the Bermuda 
and the Cayman base rate increases during the year in reaction to the US Federal Reserve target rate increases, as well as the Channel Islands and the UK base rate increase
in reaction to the Bank of England target rate increase. The majority of the loan portfolio is on a floating rate basis, and utilizes US Federal Reserve rates as a repricing 
reference point. Therefore, movements in the US Federal Reserve rates can impact loan interest income if management elects to change base rates. During 2018, there were
four increases in the US Federal Reserve target rate.

Investment interest income increased by $22.8 million, driven by an increase of $5.0 million in average investment balances, which benefited from a 49 basis point rise 

in yield. The improved yield resulted from increases in our floating rate portfolio in reaction to the US Federal Reserve target rate increases during the year, as well as a
additions to higher yielding investments in the held-to-maturity portfolio of $684.2 million. The overall duration of the portfolio at year-end was 4.0 years, an increase of 0.9 from
2017.

Interest bearing liability costs increased to 33 basis points, which resulted in an increase in interest expense by $8.7 million, attributable to an increase in the deposit 

rates paid, principally on term deposits.

Average free balances for 2018 were $3.0 billion (2017: $3.1 billion), including non-interest bearing current accounts of $2.2 billion (2017: $2.4 billion), shareholders' 
equity of $879.0 million (2017: $748.9 million), net of other assets and other liabilities totaling $69.7 million (2017: $91.6 million). See "Risk Management" for more information
on how interest rate risk is managed.

2017 vs. 2016

Net interest income before provision for credit losses of $289.7 million in 2017 represented an increase of $31.3 million (or 12.1%) over our net interest income before 

provision for credit losses in 2016. Net interest income is generated largely by our Bermuda and Cayman segments, which accounted for 91.8% of total net interest income in
2017. Interest income increased by $30.7 million in 2017, which was driven by increased investment portfolio balances and yields, increased income on deposits from higher 
balances and higher yields, partially offset by a slight increase in loan interest income due to lower average balances, despite higher yields.

Loan interest income was lower in 2017 by $1.0 million due primarily to a $255.3 million decrease in average balances, which was partially offset by a 32 basis point
increase in yield. The decrease in average balances was largely due to several large prepayments in corporate lending and slower new loan generation than in the prior year,

ff

44

 
 
 
 
 
 
while the increase in yield was due to the Bermuda and the Cayman base rate increases during the year in reaction to the US Federal Reserve target rate increases. The 
majority of the loan portfolio is on a floating rate basis, and utilizes US Federal Reserve rates as a repricing reference point. Therefore, movements in the US Federal Reserve
rates can impact loan interest income if management elects to change base rates. During 2017, there were three increases in the Bermuda corporate lending base rate and two 
in the Bermuda consumer lending base rate, as well as two adjustments in Cayman to the KYD and USD Prime rates.

Investment interest income increased by $24.3 million, driven by an increase of $633.3 million in average investment balances, which benefited from a 27 basis point 

rise in yield. The improved yield resulted from increases in our floating rate portfolio in reaction to the US Federal Reserve target rate increases during the year, as well as a
additions to higher yielding investments in the held-to-maturity portfolio of $320.9 million. The overall duration of the portfolio at year-end was 3.3, a slight decrease of 0.1 from
2016.

Interest bearing liability costs were flat at 21 basis points, however a slight decrease in average interest bearing liability balances resulted in a decrease in interest

expense by $0.6 million, attributable to a decrease of $183.1 million in average interest bearing deposits. 

Average free balances for 2017 were $3.1 billion (2016: $2.7 billion), including non-interest bearing current accounts of $2.4 billion (2016: $2.0 billion), shareholders'

equity of $748.9 million (2016: $827.4 million), net of other assets and other liabilities totaling $91.6 million (2016: $219.7 million). See "Risk Management" for more information 
on how interest rate risk is managed.

Provision for Credit Losses

2018 vs. 2017

Our net provision for credit losses in 2018 was a release of $7.0 million compared to a release of $5.8 million in 2017, an increase in the release by $1.2 million.

Provision releases were primarily a result of $11.9 million of releases from general reserves, due principally to qualitative factor revisions for commercial and residential real
estate lending as a result of evidence of improving credit markets in our key jurisdictions. Partially offsetting this was $5.0 million of incremental specific provisions, relating
principally to commercial loans and residential mortgages. In comparison, in 2017, we had a net release out of provisions of $5.8 million due principally to qualitative factor 
revisions for commercial and residential real estate lending as a result of evidence of improving credit markets in our key jurisdictions, which was partially offset by certain
incremental provisions relating to specific reserves, relating principally to commercial loans and residential mortgages. Recoveries on consumer and residential mortgages were 
95% of 2018 recoveries and 92% of 2017 recoveries. The decrease in provision expenses relate primarily to a reduction in Bermuda residential credit losses, demonstrating the 
stability of our domestic credit markets. Group non-accrual loans increased $4.8 million to $48.7 million in 2018, principally as a result of a Barbados sovereign loan changing to 
non-accrual during the year.

ff

2017 vs 2016

Our net provision for credit losses in 2017 was a release of $5.8 million compared to an expense of $4.4 million in 2016, a decrease of $10.2 million. Provision releases

were primarily a result of $10.7 million of releases from general reserves, due principally to qualitative factor revisions for commercial and residential real estate lending as a 
result of evidence of improving credit markets in our key jurisdictions. Partially offsetting this was $5.5 million of incremental provisions relating to specific reserves, relating 
principally to commercial loans and residential mortgages. In comparison, in 2016, we required incremental provisions of $5.8 million principally for general reserves pertaining 
to commercial real estate, partially offset by recoveries of $1.4 million. Recoveries on consumer and residential mortgages were 92% of 2017 recoveries and 93% of 2016
recoveries. The decrease in provision expenses relate primarily to a reduction in Bermuda residential credit losses, demonstrating the stability of our domestic credit markets. 
This is further evidenced by a reduction in group non-accrual loans, which decreased $4.6 million to $43.9 million in 2017.

45

Market Environment

Our business is affected by international, regional and local economic conditions, as well as, the perception of future economic prospects. The significant macro-

economic factors that impact our business include the US and global economic landscapes, unemployment rates, the housing markets and interest rates. In 2018 the global 
expansion weakened, to an estimated 3.7%. Weaker performances in Europe and Asia, versus a strong US market, created uneven growth across geographic regions. In the
US, the Federal Reserve increased its target rate range four times in 2018. Meanwhile, the European Central Bank ("ECB") ended its asset purchase program in December.

During 2018 in the US, there was continued resilience in the business cycle. Job creation was maintained with low unemployment rates and rising wages. Tax relief 

and the resurgence in energy exploration in tandem with consumer spending increased capital expenditures to drive the growth rate to the 3% mark for the year. The tax 
stimulus does not appear to have resulted in inflation. Equities had a turbulent end to the year with markets worried about an end to the long bull market and the impact of rising 
global tariffs. The yield curve has flattened again towards the end of the year, with the Federal Reserve pushing short-term rates closer to long-term Treasury yields. While the 
Bank does not have operations in the US, economic trends in the US, particularly as they pertain to the interest rate environment, do affect the Bank through our liquid asset 
portfolios and utilization of certain US base rates as reference rates in our lending portfolio.

ff

In Bermuda, we continued to face mixed economic conditions during 2018, owing to a slowdown in private consumption. This despite a resurgence in tourist arrivals 
and tourism related activity mainly related to stronger growth in the US. The latest economic indicators from the first quarter show a 2017 to 2018 decrease in GDP growth to
-0.4% in constant price terms, relative to an increase of 1.6% in the prior year. The contraction in private consumption demand is reflective of a slow recovery in the labor market 
and lower household incomes as a result of slower retail sales. Comparisons with 2017 must take into account the economic stimulus provided in 2017 by Bermuda’s hosting of 
the America’s cup international sailing event. The 2017 America's Cup saw approximately 10,300 international air arrivals whose stated purpose of travel was for the America's
Cup, which led to an approximately $194.3 million in incremental on-island spending. Preparations for this event also helped to drive several new hotels under construction and
related infrastructure projects. The Bermuda economy continues to face medium-term challenges from high unemployment, significant government debt and related debt service
charges. See "Risk Factors - Risks Relating to Financial Conditions, Market Environment and General Economic Trends - Adverse economic and market conditions, in particular 
in Bermuda and the Cayman Islands, have in the past resulted in and could in the future result in lower revenue, lower asset quality, increased provisions and lower earnings".
Overcoming these challenges, as well as continuing to attract foreign capital, is a key focus of the Bermuda Government. Sustainable growth for the Bermudian economy will be
driven largely by successful management of these three issues.

Following the 2008 financial crisis, the Bermuda economy experienced consecutive years of GDP declines. In addition, the impact of the crisis on employment, 
population levels and real estate values was negative for several years thereafter. Since 2015, GDP growth has been more robust, averaging greater than 3%. Real estate and 
rents have also recovered over this period.  International business activity declined from 2009 to 2011, with modest annual growth from 2012 onwards. The real estate and 
international business components represent over 40% of Bermuda’s GDP and therefore provide insight into both the overall health of the Bermuda economy and the longer-
term recovery. The table below shows the extent to which the real estate market and overall economy has recovered, stabilized, and begun to show growth.

Bermuda GDP (in millions)

% change from prior year

Selected GDP Components:

Real estate and renting GDP (in millions)

% change from prior year

International business GDP (in millions)

% change from prior year

2017

6,269

2016

6,127

2015

5,928

2014

5,700

2013

5,670

2.9%

3.4%

4%

0.5%

1.5 %

1,006

3.8%

1,673

—%

1,002

1.9%

1,675

1.0%

983

2.1%

1,659

5.3%

963

1.6%

948

(0.6)%

1,575

1,570

0.3%

7.9 %

Source: Government of Bermuda, Department of Statistics, Annual Publication, Gross Domestic Product at current market prices, Table 4

The Government of Bermuda, Department of Statistics, Quarterly  GDP at current prices for 2018 are shown below to provide further insight into current GDP trends. 

Note that the Q2, Q3 nor Q4 figures for 2018 are not available as of the date of this report.

The Cayman Islands projected real GDP growth in 2018 of 3.0%, which is up from 2.9% in the previous year. Growth was driven by strong tourism numbers and

construction services demand, with financial services, the largest contributor to GDP growing more modestly. The island saw significantly increased tourist arrivals in both air 

46

and cruise passengers in 2018 as tourism offerings remained offline in parts of the eastern Caribbean following two devastating hurricanes in 2017. A portion of this growth is 
expected to abate in the future as eastern Caribbean tourist destinations come back on line. The Owen Roberts International Airport redevelopment and expansion project is 
substantially complete, with estimated full completion by mid-2019. This will provide a better overall travel experience for tourists, business visitors and residents alike. While 
several significant infrastructure projects have been deferred, the Cayman Islands Government continues to record growing surpluses and overall external debt reduction. The 
most recent consumer price index data estimates inflation increased by 2.7% for 2018 driven by rising crude oil prices in the international market and increased demand in the 
US, a major source market of the Cayman Islands.  An increasing local population has also led to a higher demand for goods and services causing additional inflationary
pressure. Commercial credit reported increased activity led by financial corporations, primary production and trade and commerce, while credits to households reported 
increases in domestic property, vehicle, education and technology loans, which plays to our strength in the Cayman Islands and is reflected in the growth of our domestic 
residential mortgage book.

Meanwhile, the United Kingdom’s (“UK”) quarterly economic growth was confirmed at 0.6% in the three months to September 2018, the strongest expansion since the 
last quarter of 2016 and following a 0.4% advance in the previous period. Household spending and exports were the main drivers of growth while business investment has fallen
for three consecutive quarters. This has not occurred since the global financial crisis, in part due to Brexit-related economic and political uncertainty. There continues to be 
political uncertainty around the UK’s planned exit from the European Union due to take place on March 29 2019. Our operations in the Channel Islands and the UK use the
Pound Sterling as their functional currency, and are closely linked to economic trends in both the UK and the Eurozone due to the close relationships between the UK and
Europe. See "Risk Factors - Regulatory and Tax-Related Risks - The uncertainty resulting from Brexit as well as changes in US regulation and government policy as a result of 
the current US administration, could adversely impact our business, financial condition and results of operation".

Against this backdrop, our banking businesses in the Channel Islands and the UK benefited from strong loan demand. Our loan offering has proven competitive in the 

UK market as our competitors have reduced their commitment in the Prime Central London property market.

We continue to maintain a cautious stance with a liquid balance sheet, a conservative investment portfolio, and no reliance on wholesale funding.  Total liquid cash and 

investments, excluding held-to-maturity investments, made up 59.3% of our balance sheet at December 31, 2018, which is down slightly from 61.9% at December 31, 2017.

 Other Gains (Losses)

The following table represents the components of other gains (losses) for the years ended December 31, 2018, 2017 and 2016:

(in thousands of $)

Net trading gains (losses)

Net realized gains (losses) on available-for-sale
investments

Net realized / unrealized gains (losses) on other
real estate owned

Net other gains (losses)

Other gains (losses)

Net Trading Gains

g

For the year ended
December 31,

2018

2017

2016

Dollar Change

Percent Change

2017 to
2018

2016 to
2017

2017 to
2018

2016 to
2017

(329)

511

715

(840)

(204)

(164.4)%

(28.5)%

1,100

4,186

1,546

(3,086)

2,640

(73.7)%

170.8 %

(322)

(2,383)

(1,304)

(1,045)

(440)

(807)

2,061

(1,943)

(86.5)%

441.6 %

(259)

(238)

24.8 %

29.5 %

(855)

1,269

1,014

(2,124)

255

(167.4)%

25.1 %

A $0.3 million loss was recorded with respect to trading securities in 2018 compared to net trading gains of $0.5 million in 2017 and net trading losses of $0.7 million in 
2016. The trading losses in 2018 reflected trading losses on certain mutual funds. The trading gains in 2017 reflected pricing movements on certain mutual funds. The gains in 
2016 were as a result of a determination made in 2015 that certain securities classified as AFS for our operations in Guernsey and the UK should be classified as trading
securities. These securities were sold by the second quarter of 2016 in both jurisdictions. The net change in unrealized gains (losses) on these securities was $0.1 million of net 
gains in 2016, which are classified as non-core. The increase was due primarily to movements in long-term US treasury rates prior to the liquidation date.

Net Realized Gains (Losses) on Available-For-Sale Investments

)

(

Net realized gains of $1.1 million were recorded in 2018 and $4.2 million in 2017 as a result of the sale of certain investments from our US government and federal

agency portfolio where the proceeds were used to either re-acquire US government and federal agency available-for-sale securities or acquire long-term held-to-maturity 
investments, or liquidation proceeds from a former investment as detailed below.

Included in this amount in 2016 was a $0.6 million net realized gain on the receipt of liquidation proceeds from our former investment in the Avenir Pass-through Note,

which was formerly a structured investment vehicle. In 2017 and 2018, we received a further $2.6 million and $1.2 million, respectively, in liquidation proceeds from this same
investment. Management considers these gains in 2016, 2017 and 2018 to be non-core.

Net Realized/Unrealized Gains (Losses) on Other Real Estate Owned

(

)

Valuation adjustments and realized gains and losses related to real estate held for sale were losses of $0.3 million in 2018 compared to gains of $2.4 million in 2017
and $0.4 million in 2016, attributable largely to the revaluation of several properties in Bermuda in 2018. In 2017, theses gains were attributable largely to the revaluation of two
properties in Bermuda. In 2016, these gains were attributable to the sale of certain properties in Bermuda and Cayman in triggering a small loss.

47

Impairment of Fixed Assets

p

We conduct annual property impairment assessments on our properties held for sale and rent, as well as other fixed assets, which resulted in no write downs in 2018

or 2017. 

)
Net Other Gains (Losses)

(

Net other losses were $1.3 million in 2018 compared to net other gains of $1.0 million in 2017 and $0.8 million in 2016. The losses  in 2018 are principally the result of 
a non-core defined pension plan settlement loss incurred in in the UK. Included in the 2017 results is a write-off of a fees receivable balance partially offset by repricing gains on
certain private equity investments. Included in the 2017 and 2016 results is the non-core realized losses relating to a revision to the contingent consideration in the Legis 
acquisition from 2014 due to positive results during the pre-determined earn-out period which revised the estimated payments, offset by non-core realized gains relating to the
contingent consideration in the HSBC Bermuda acquisition due to slightly lower referred business than the initial estimate.

ff

Non-Interest Income

Non-interest income is a function of a number of factors including the composition, complexity and value of client assets under management and administration, the

volume and nature of clients' transaction activities, and the types of products and services our clients' use. Our fee structure provides for varied pricing that depends primarily on
the size of the relationship and the nature of services provided. As a result, it is not always possible to draw a direct relationship between the value of client assets and the level 
of non-interest income, though the trend of non-interest income generally follows the trend in client asset levels.

Total non-interest income increased from $157.8 million in 2017 to $168.7 million in 2018. Non-interest income as a percentage of total net revenue decreased slightly

from 34.8% in 2017 to 32.5% in 2018 due to a higher relative increase in net interest income.

Total non-interest income increased from $147.5 million in 2016 to $157.8 million in 2017. Non-interest income as a percentage of total net revenue decreased slightly

from 36.7% in 2016 to 34.8% in 2017.

The following table presents the components of non-interest income for the years ended December 31, 2018, 2017 and 2016:

For the year ended
December 31,

 Dollar change

 Percent change

2018

2017

2016

2017 to 2018

2016 to 2017

2017 to 2018

2016 to 2017

(in thousands of $)

Asset management

Banking

Foreign exchange revenue

Trust

Custody and other administration services

Other non-interest income

25,603

45,010

32,895

51,004

9,262

4,912

24,711

43,772

32,222

44,936

8,149

4,035

21,106

39,342

30,606

44,060

8,883

3,476

892

1,238

673

6,068

1,113

877

3,605

4,430

1,616

876

(734)

559

Total non-interest income

168,686

157,825

147,473

10,861

10,352

Asset Management

g

3.6%

2.8%

2.1%

13.5%

13.7%

21.7%

6.9%

17.1 %

11.3 %

5.3 %

2.0 %

(8.3)%

16.1 %

7.0 %

Asset management revenues are generally based on the market value of assets managed and the volume of transactions and fees for other services rendered. We
provide asset management services from our offices in Bermuda, the Cayman Islands, Guernsey and, in the UK prior to the completion of the orderly wind-down of the asset
management practice the first quarter of 2016. Revenues from asset management were $25.6 million in 2018, compared to $24.7 million in 2017, and $21.1 million in 2016.

The table that follows shows the changes in the year-end values of clients' assets under management, sub-divided between those managed for clients on a 

discretionary basis and client funds invested in mutual funds that Butterfield manages ("Butterfield Funds"):

(in millions of $)

Butterfield Funds

Other assets under management

Total assets under management

2018 vs. 2017

Year ended
December 31,

 Dollar Change

2018

2017

2016

2017 to 2018 2016 to 2017

2,058

2,786

4,844

2,099

2,947

5,046

1,808

2,885

4,693

(41)

(161)

(202)

291

62

353

Assets under management were $4.8 billion as of December 31, 2018, compared to $5.0 billion as of December 31, 2017. The decrease in AUM was largely a result of 

a decrease in valuation of the investments within the Butterfield Funds due to market performance. In spite of this, asset management fees earned on Butterfield Funds
increased by $1.7 million due to increased management fee rates applied to certain of the Butterfield Funds as well as several corporate clients transferring their mandates to 
the Butterfield Funds from discretionary portfolios.

The remaining asset management fees are generated primarily from management fees on discretionary portfolios other Butterfield Funds, as well as custody and 

brokerage fees. Management fees on the other mutual funds decreased by $1.1 million as a result of decreased AUM in those funds due to the aforementioned transfer to the 
Butterfield Funds as well several lost customers. Custody and brokerage fees increased by $0.3 million to $2.1 million, predominantly as a result of a slight increase in
brokerage commission from transaction volume.

48

2017 vs. 2016

Assets under management were $5.0 billion as of December 31, 2017, compared to $4.7 billion as of December 31, 2016. The increase in AUM was largely a result of 

certain term deposits which expired during the year being retained in Butterfield Money Market Funds. This increase in AUM, along with higher fees earned off discretionary 
clients due to a full year's worth of income from the acquired HSBC asset management business in Bermuda and higher fees earned off Butterfield Money Market Funds from 
rate adjustments, resulted in $1.9 million of the increase in asset management fees compared 2016. 

ff

The remaining asset management fees are generated primarily from management fees on discretionary portfolios other Butterfield mutual funds, as well as custody 

and brokerage fees. Management fees on the other mutual funds increased by $2.0 million as a result of additional AUM in those funds as well as pricing adjustments. Custody 
and brokerage fees decreased by $0.3 million to $1.9 million, predominantly as a result of a decrease in brokerage commission as a result of the orderly wind-down in the UK.

Bankingg

We provide a full range of community, commercial, and private banking services in select jurisdictions. Banking services are offered to individuals and small to medium-
sized businesses through branch locations, internet banking, automated teller machines, debit and credit cards, and mobile banking in Bermuda and the Cayman Islands, while
private banking services are offered in Bermuda, the Cayman Islands and Guernsey. Banking revenues reflect loan, transaction processing, and other fees earned in these
jurisdictions. During 2016, we announced the orderly wind-down of our private banking and asset management businesses in the UK, which was completed by year end 2016. 

Banking fee revenues increased by 2.8% in 2018 to $45.0 million, compared to $43.8 million in 2017, due primarily to further increases in credit card activity, and 

revised fee schedules in several jurisdictions in 2018.

Banking fee revenues increased by 11.3% in 2017 to $43.8 million, compared to $39.3 million in 2016, due primarily to higher credit card activity, and revised fee 

schedules in several jurisdictions in 2017. 

g
Foreign Exchange

g

We provide foreign exchange services in the normal course of business in all jurisdictions. The major contributors to foreign exchange revenues are Bermuda and the 

Cayman Islands, accounting for 93% of our foreign exchange revenue (2017: 92%; 2016: 90%). We do not maintain a proprietary trading book. Foreign exchange income is
generated from client-driven transactions and totaled $32.9 million in 2018, compared to $32.2 million in 2017 and $30.6 million in 2016. The $0.7 million increase from 2017 to 
2018 reflects further increased client activity and related volumes in both retail and institutional foreign exchange flows. The $1.6 million increase from 2016 to 2017 reflects 
increased client activity and related volumes in both retail and institutional foreign exchange flows.

Trust

We provide both personal and institutional fiduciary services from our operations in Bermuda, The Bahamas, the Cayman Islands, Guernsey and Switzerland. 
Revenues are derived from a combination of fixed fees, fees based on the size and complexity of the trust relationship and fees based on time spent in relation to the range of 
personal trust and company administration services and pension and employee benefit trust services we provide.

In 2018, trust revenues represented 30.2% of our non-interest income, up from 28.5% in 2017. In 2018, trust revenues totaled $51.0 million, an increase of $6.1 million

or 13.5% over 2017, attributable largely to a additional revenue as a result of the acquisition of Deutsche Bank's GTS businesses, which closed on March 29, 2018, as well as
structured, proactive business development activities. Improved new business results were seen in all of our businesses in both personal and institutional fiduciary services.

In 2017, trust revenues represented 28.5% of our non-interest income, down from 29.9% in 2016. In 2017, trust revenues totaled $44.9 million, an increase of $0.9 

million or 2.0% over 2016, attributable largely to a full year's income from the acquisition of the Bermuda Trust Company Limited, which was acquired from HSBC Bank 
Bermuda Limited on April 1, 2016, as well as business development activities. Improved new business results were seen in all of our businesses in both personal and
institutional fiduciary services.

Trust assets under administration were $96.1 billion at the end of 2018 compared to $95.4 billion at the end of 2017, an increase of $0.7 billion or 0.7%, which is 

attributable largely to the restructure of client asset holdings, the addition of assets under administration as a result of the recent acquisition, as well as revisions to the value of 
the assets under administration. Trust assets under administration increased by $2.5 billion or 2.6% from 2016 to 2017, which was attributable largely to the restructure of client 
asset holdings, as well as revisions to the value of the assets under administration, partially offset by favorable foreign exchange movements.

Custody and Other Administration Services

y

Custody fees are generally based on market values of assets in custody, the volume of transactions and flat fees for other services rendered. We provide custody 

services from our offices in Bermuda, the Cayman Islands and Guernsey. In 2018, revenues were $9.3 million, an increase of $1.1 million from 2017 as a result of the 
aforementioned acquisition of Deutsche Bank's GTS businesses. From 2016 to 2017, revenues decreased slightly by $0.7 million due to lower transaction volumes and expired 
mandates.

Total assets under administration for the custody and other administration services business were $24.5 billion on December 31, 2018, down from $27.5 billion on 

December 31, 2017, compared to $24.7 billion on December 31, 2016.

Other Non-Interest Income

The components of our other non-interest income for the years ended December 31, 2018, 2017 and 2016 are set forth in the following table:

49

(in thousands of $)

2018

2017

2016

Year ended
December 31,

Dollar Change

Percent Change

2017 to
2018

2016 to
2017

2017 to
2018

2016 to
2017

Net share of earnings from equity method investments

Rental income

Other

Total other non-interest income

1,122

1,087

2,703

4,912

1,091

1,714

1,230

4,035

1,175

1,104

1,197

3,476

31

(627)

1,473

877

(84)

610

33

559

2.8 %

(36.6)%

119.8 %

(7.1)%

55.3 %

2.8 %

21.7 %

16.1 %

In 2018, we recorded equity pickup income of $1.1 million, flat from the prior year. From 2016 to 2017, equity pickup increased by $0.1 million due to higher earnings 
by equity method investments. Rental income decreased by $0.6 million to $1.1 million in 2018 due to the sale of a rented property in early 2018, and increased by $0.6 million
from 2016 to 2017 due to a an increase in rented properties. Included in the "Other" category are maintenance fees from leased premises and other miscellaneous income.

Non-Interest Expenses

Expense management continued to be a key focus in 2018, however we continued to incur costs associated with our US listing, primarily Sarbanes-Oxley related 

consultancy costs, as well as an increase in salaries and benefit costs. Total non-interest expenses in 2018 were $321.4 million compared to $300.4 million in 2017 and $286.0 
million in 2016. These figures include non-core expenses in 2018, 2017 and 2016 of $1.5 million, $8.1 million and $22.4 million, respectively. After adjusting for these non-core 
items, 2018 core expenses were up $27.6 million (9.4%) with an improvement in core efficiency ratio to 61.5% from 64.3% in 2017. From 2016 to 2017, core expenses 
increased by $28.7 million (10.9%) with a corresponding regression in core efficiency ratio to 64.3% to 63.8% in 2016.

In 2018, salaries and other employee benefits accounted for 49.7% of non-interest expenses, with technology and communications and property making up

25.6% combined.

The following table presents the components of non-interest expenses for the years ended December 31, 2018, 2017 and 2016:

(in millions of $)

Salaries and other employee benefits

Technology and communications

Property

Professional and outside services

Indirect taxes

Amortization of intangible assets

Marketing

Restructuring costs

Non-service employee benefits expense

Other non-interest expenses

Total non-interest expenses

Non-core items (Non-GAAP)

Core non-interest expenses (Non-GAAP)

Year ended
December 31,

2018

2017

2016

159.8

145.1

140.2

60.3

21.8

26.0

19.5

5.1

6.1

—

5.6

17.2

321.4

(1.5)

319.9

54.0

19.9

27.2

18.1

4.2

5.7

1.8

8.1

16.3

300.4

(8.1)

292.3

57.4

21.0

18.9

16.4

4.5

4.5

6.3

(0.3)

17.0

286.0

(22.4)

263.6

Dollar Change

Percent Change

2017 to
2018

2016 to
2017

2017 to
2018

2016 to
2017

14.7

6.3

1.9

(1.2)

1.4

0.9

0.4

(1.8)

(2.5)

0.9

21.0

6.6

27.6

4.9

(3.4)

(1.1)

8.3

1.7

(0.3)

1.2

(4.5)

8.4

(0.7)

14.4

14.3

28.7

10.1 %

11.7 %

9.5 %

(4.4)%

7.7 %

21.4 %

7.0 %

3.5 %

(5.9)%

(5.2)%

43.9 %

10.4 %

(6.7)%

26.7 %

(100.0)%

(71.4)%

(30.9)% (2,800.0)%

5.5 %

7.0 %

(4.1)%

5.0 %

(81.5)%

(63.8)%

9.4 %

10.9 %

For a full reconciliation of GAAP net income to core net income, please see "Selected Consolidated Financial Data — Reconciliation of Non-GAAP Financial 

Measures".

Salaries and Other Employee Benefits

p y

TT
Total salaries and other employee benefits costs were $159.8 million

in 2018, up $14.7 million compared to 2017. Included in 2018 expenses were no non-core salary 
and other employee benefit costs, compared to $0.8 million of severance, early retirement and project-related non-core costs in 2017. The remaining amounts in 2018 and prior 
period amounts are composed of (i) nil million in 2018, $0.2 million in 2017, and $1.8 million in 2016 in severance and early retirement; (ii) nil million in 2018, $0.6 million
in 2017, and nil in 2016 relating to the extensive review and account remediation exercise to determine the US tax compliance status of US person account holders; and (iii) nil
million in 2018, nil in 2017, and $1.0 million in 2016 attributable to business acquisition costs relating to the HSBC Bermuda acquisition completed in 2016.

Core salaries, which exclude these amounts, and other employee benefits costs were $159.8 million in 2018, up $15.5 million compared to 2017 due to an increase in 
discretionary compensation expense, and an increase due to headcount increases resulting from the two acquisitions completed during 2018. From 2016 to 2017, core salaries 
increased $15.3 million due to increased post-retirement medical costs, costs associated with the implementation of new compliance systems and processes, an increase in
discretionary compensation expense, a slight increase due to headcount increases during the first three quarters as a result of the build-out of our Halifax service center.

Headcount on a full-time equivalency basis at the end of 2018 was 1,373, compared to 1,190 in 2017 and 1,240  in 2016. The increase from 2017 to 2018  was a result 
of the two acquisitions completed during 2018. The decrease from 2016 to 2017 was a result of staff decreases resulting from the wind-down of accelerated compliance projects 
which were completed during the third quarter of 2017.

50

(cid:55)(cid:72)(cid:70)(cid:75)(cid:81)(cid:82)(cid:79)(cid:82)(cid:74)(cid:92)(cid:3)(cid:68)(cid:81)(cid:71)(cid:3)(cid:38)(cid:82)(cid:80)(cid:80)(cid:88)(cid:81)(cid:76)(cid:70)(cid:68)(cid:87)(cid:76)(cid:82)(cid:81)(cid:86)

(cid:74)(cid:92)

Technology and communication costs reflect expenses relating to the support for our IT infrastructure and increased from $54.0 million in 2017 to $60.3 million in 2018 
due to a increased support services provided during the year. From 2016 to 2017, technology and communications costs decreased slightly by $3.4 million to $54.0 million due 
to a re-negotiated service contract which took effect during the year.

y
Property
p

Property costs, which reflect occupancy expenses, building maintenance, and depreciation of property, plant and equipment, were $21.8 million in 2018, up $1.9 

million from $19.9 million recorded in 2017 due primarily to the costs associated with the build out for new operations in Jersey, Singapore and Mauritius.

From 2016 to 2017, property costs decreased by $1.1 million due primarily to lower depreciation and renovation related costs.

Professional and Outside Services

Professional and outside services primarily include consulting, legal, audit and other professional services. The 2018 expense of $26.0 million included $0.9 million of 

non-core project-related costs. In 2017 and 2016, the total expenses of $27.2 million and $18.9 million included non-core project expenses of $4.8 million and $1.7 million,
respectively. Excluding the non-core project-related costs, professional fees for our core business increased by $2.8 million from 2017 to 2018 due to a slight increase in costs 
associated with our external audit associated with the expanded geographic footprint and the integrated audit approach, and an increase in external legal costs and increased
by $5.2 million from 2016 to 2017 due to the costs associated with Sarbanes-Oxley compliance, and increased financial crime and tax reporting compliance costs. The non-core
professional fee project-related costs in 2018 and prior periods included:

•  Costs relating to the extensive review and account remediation exercise to determine the US tax compliance status of US person account holders resulting from the 
so-called John Doe Summonses issued by the USAO to six US financial institutions with which we had correspondent bank relationships. Total costs associated
with this remediation exercise during the year ended December 31, 2018 amounted to nil (2017: $1.6 million; 2016: $2.2 million); 

•  Legal and professional fees relating to the agreement to acquire Deutsche Bank’s GTS business, excluding its US operations, which amounted to $0.9 million in 
2018 and $2.1 million in 2017. In 2016, we recorded $0.7 million of legal and professional fees relating to the acquisition of the Bermuda Trust Company Limited 
and the private banking and investment management operations of HSBC Bank Bermuda Limited; and

•  Legal and professional fees relating to the secondary bank share offering completed during 2017, which amounted to $1.9 million in 2017.

Indirect Taxes

These taxes reflect taxes levied in the jurisdictions in which we operate, including employee-related payroll taxes, customs duties, and business licenses. In 2018, the 
expense was $19.5 million, up $1.4 million due mainly to increased payroll taxes and increased payments on the asset tax introduced in the prior year, as well as payments for 
the Bermuda Deposit Insurance Scheme, all in Bermuda. Of the $19.5 million in indirect taxes, $16.3 million was paid to the Bermuda government agencies for payroll tax, 
business licenses and land taxes and $3.2 million was paid to other governments for business licenses, insurance tax and work permit fees. We incurred new indirect taxes in 
Bermuda beginning in 2016 as payment for the Bermuda Deposit Insurance Scheme. These amounts are calculated at 0.25% per annum of the average total amount of our 
Bermuda Dollar deposits, and are payable quarterly. The Bermuda Government has increased payroll tax in each of the past three years, and subsequent increases could 
further increase indirect taxes. We also incurred a new financial services tax in Bermuda in 2017 which amounted to $1.6 million. From 2016 to 2017, indirect taxes increased by 
$1.7 million due mainly to increased payroll taxes and the new asset tax, as well as payments for the Bermuda Deposit Insurance Scheme, all in Bermuda.

Amortization of Intangible Assets

g

Intangible assets relate to client relationships acquired from business acquisitions and are amortized on a straight-line basis over their estimated useful lives, not

exceeding 15 years. The estimated lives of these acquired intangible assets are re-evaluated annually and tested for impairment. The amortization expense associated with 
intangible assets was $5.1 million in 2018 compared to $4.2 million in 2017 and $4.5 million in 2016. Amortization increased from 2017 to 2018 by $0.9 million as a result of 
additional identifiable intangible assets resulting from the two acquisitions completed during 2018, and was flat from 2016 to 2017.

Marketingg

Marketing expenses reflect costs incurred in advertising and promoting our products and services. Marketing expenses totaled $6.1 million in 2018, up $0.4 million

compared to 2017, primarily as a result of several smaller marketing initiatives and costs associated with new business initiatives. Marketing expenses decreased slightly as a 
percentage of total net revenue before provision for credit losses and other gains and losses to 1.2% from 1.3%. From 2016 to 2017 marketing expenses increased by $1.2 
million  primarily as a result of marketing initiatives during the America's Cup in Bermuda, and correspondingly increased slightly as a percentage of total net revenue before 
provision for credit losses and other gains and losses to 1.3% from 1.1%. 

51

Other Non-Interest Expenses

p

(in millions of $)

Stationery & supplies

Custodian & handling

Charitable donations

Insurance

Other expenses

For the year ended
December 31,

2018

2017

2016

1.4

2.2

1.3

3.1

9.2

1.3

2.1

1.0

3.3

8.6

1.6

2.0

0.9

2.7

9.8

Total other non-interest expenses

17.2

16.3

17.0

Dollar Change

Percent Change

2017 to
2018

2016 to
2017

2017 to
2018

2016 to
2017

0.1

0.1

0.3

(0.2)

0.6

0.9

(0.3)

0.1

0.1

0.6

(1.2)

(0.7)

7.7 %

4.8 %

30.0 %

(6.1)%

7.0 %

(18.8)%

5.0 %

11.1 %

22.2 %

(12.2)%

5.5 %

(4.1)%

Other non-interest expenses were $17.2 million in 2018, an increase of $0.9 million compared to 2017. This was principally driven by an increase in charitable

donations during 2018.  

From 2016 to 2017, other non-interest expenses decreased $0.7 million, principally driven by a $0.7 million provision for a potential settlement arising from the USAO 
tax compliance review in 2016, in addition to the initial provision of $4.8 million raised for this review in 2015. As the investigation regarding this tax compliance review remains 
ongoing at this time, the timing and terms of the final resolution, including any fines or penalties, remain uncertain and the financial impact to us could exceed the amount of the
provision. In this regard, we note that the US authorities have not approved or commented on the adequacy or reasonableness of the provision. Management views this 
provision as non-core. See "Information on the Company — Legal Proceedings".

Income Taxes

Each jurisdiction in which we operate is subject to different corporate income tax laws. See "Risk Factors - Regulatory and Tax-Related Risks". We are incorporated in

Bermuda as a local company and, pursuant to Bermuda law, not obligated to pay any direct taxes in Bermuda on either income or capital gains there. Our subsidiaries in the 
Cayman Islands and The Bahamas are not subject to any taxes on either income or capital gains under current laws applicable in the respective jurisdictions. In general, entities 
in Bermuda and the Cayman Islands are not subject to corporate income taxes but are required to pay higher rates of indirect taxes (included above) such as license fees and,
in Bermuda, payroll taxes.

Our subsidiaries in the UK, Guernsey and Switzerland are subject to the tax laws of those jurisdictions. The corporate tax rate in the UK is 20%, while in Guernsey, 

banking profits are subject to a 10% flat corporate tax rate. See Note 25 "Income taxes" in the Audited Consolidated Financial Statements for a reconciliation between the 
effective income tax rate and the statutory income tax rate. 

In 2018, income tax expense netted to $1.3 million compared to $1.1 million in 2017. The change in income tax expense of $0.2 million was due primarily to increased 

profitability in our Guernsey subsidiary.

From 2016 to 2017, the change in income tax amounted of $0.4 million was due primarily to increased profitability in our Guernsey subsidiary.

Net Income

We reported net income of $195.2 million for the year ended December 31, 2018, compared to $153.3 million in 2017 and $115.9 million in 2016. The increase from
2017 to 2018 of $41.9 million was driven by higher net interest and non-interest income, offset by higher non-interest expenses. The increases in net interest and non-interest 
income were driven principally by an increasing interest rate environment, which drove higher interest income on loans and investments, and revised fee schedules, which led to
higher banking fees and asset management fees. The increase from 2016 to 2017 of $37.3 million was also driven by higher net interest and non-interest income, partially offset 
by higher non-interest expenses. The increases in net interest and non-interest income were driven principally by an increasing interest rate environment and additional loan
volume, which drove higher interest income on loans and investments, and revised fee schedules and the impact of integration of acquisitions, which led to higher banking fees, 
asset management fees and trust fees, respectively. 

As all preference shares were redeemed and canceled in December 2016, there were no preference share dividends, guarantee fees or premiums on buy-backs in

2017, making net income available to common shareholders the full $153.3 million or $2.76 per share, for the year ended December 31, 2017. However after deduction of 
preference dividends and guarantee fees in the prior years (2016: $15.7 million) and the premium paid on the preference share buy-backs and redemption (2016: $41.9
million ), net income available to common shareholders was $58.4 million ($1.18 per share) in 2016. The increased premium in 2016 was due to the redemption and cancellation 
of all of the outstanding preference shares in December 2016. These per share figures reflect the reverse share split that the Bank effected on September 6, 2016. 

52

 
Consolidated Balance Sheet and Discussion

The following table shows the balance sheet as reported as of December 31, 2018 and 2017:

(in millions of $)

Assets

Cash due from banks

Securities purchased under agreement to resell

Short-term investments

Investment in securities

Loans, net of allowance for credit losses

Premises, equipment and computer software

Goodwill and intangibles

Other assets

Total assets

Liabilities

Total deposits

Total other liabilities

Long-term debt

Total liabilities

Common and contingent value convertible preference
shareholders' equity

Total shareholders' equity

Total liabilities and shareholders' equity

Capital Ratios

Risk-weighted assets

Tangible common equity (TCE)

Tangible assets (TA)

TCE/TA

Common Equity Tier 1

Total Tier 1

Total Capital

Leverage ratio

As of
December 31,

2018

2017

2,054

1,535

27

52

4,255

4,044

158

75

108

179

250

4,706

3,777

165

61

107

10,773

10,779

9,452

9,536

295

143

303

117

9,891

9,956

882

882

823

823

10,773

10,779

Dollar
Change

Percent
Change

519

(152)

(198)

(451)

267

(7)

14

1

(6)

(84)

(8)

26

(65)

59

59

(6)

33.8 %

(84.9)%

(79.2)%

(9.6)%

7.1 %

(4.2)%

23.0 %

0.9 %

(0.1)%

(0.9)%

(2.6)%

22.2 %

(0.7)%

7.2 %

7.2 %

(0.1)%

As of
December 31,

2018

2017

4,321

808

10,698

7.5%

19.6%

19.6%

22.4%

7.6%

4,254

762

10,719

7.1%

18.2%

18.2%

19.9%

6.9%

We maintain a liquid balance sheet and are well capitalized. As of December 31, 2018, total cash due from banks, short-term investments and investment in securities

represented $6.4 billion, or 59.3% of total assets, down slightly from 61.9% at the end of 2017 due to a decrease in available-for-sale securities as a result of a decrease in
customer deposits and an increase in the loan portfolio of $0.3 million. Shareholders' equity at December 31, 2018 was $882.3 million, up from $822.9 million at the end of 2017
due primarily to net income on the year net of dividends paid. 

Total assets decreased by $6.0 million to $10.8 billion from 2017 to 2018, primarily reflecting a $0.1 billion decrease in customer deposit levels despite a slight increase 

in the loan portfolio, which grew by $0.3 billion. 

As of December 31, 2018, our capital ratios were strong, and were significantly in excess of regulatory requirements. Effective January 1, 2016, the Bank's regulatory
capital is determined in accordance with current Basel III guidelines as issued by the BMA. Basel III adopts CET1 as the predominant form of regulatory capital with the CET1 
ratio as a new metric.  Basel III also adopts the new Leverage Ratio regime, which is calculated by dividing Tier 1 capital by an exposure measure. The exposure measure
consists of total assets (excluding items deducted from Tier 1 capital) and certain off-balance sheet items converted into credit exposure equivalents as well as adjustments for 
derivatives to reflect credit risk and other risks. Prior to January 1, 2016, the Bank's regulatory capital was determined in accordance with Basel II guidelines issued by the BMA.

The TCE/TA ratio at the end of 2018 was 7.5% (2017: 7.1%), while the CET1 and total Tier 1 capital ratios at the end of 2018 were 19.6% (2017: 18.2%) and 19.6% 

(2017: 18.2%), respectively. These ratios continue to remain in excess of regulatory minimums at December 31, 2018.

53

 
 
Cash Due from Banks, Securities Purchased Under Agreement to Resell and Short-Term Investments

We only place deposits with highly-rated institutions and ensure that there is appropriate geographic and sector diversification in our exposures. Limits are set for 

aggregate geographic exposures and for every counterparty for which we place deposits. Those limits are monitored and reviewed by our Credit Risk Management division and 
approved by the Financial Institutions Committee. We define cash due from banks to include cash on hand, cash items in the process of collection, amounts due from 
correspondent banks and liquid investments that are readily convertible to known amounts of cash and which are subject to an insignificant risk of change in fair value. Such
investments are those with less than three months maturity from the date of acquisition and include unrestricted term deposits, certificates of deposit and treasury bills. 
Investments of a similar nature that are either restricted or have a maturity of more than three months but less than one year are classified as short-term investments. Securities 
purchased under agreement to resell are treated as collateralized lending transactions, and are referred to as repurchase agreements. We utilize repurchase agreements to 
manage liquidity. The risks of these transactions include changes in the fair value in the securities posted or received as collateral and other credit-related events. The Bank 
manages these risks by ensuring that the collateral involved is appropriate and by monitoring the value of the securities posted or received as collateral on a daily basis.

As of December 31, 2018, cash due from banks, securities purchased under agreements to resell and short-term investments were $2.1 billion, compared to $2.0

billion as of December 31, 2017. The decrease from 2017 to 2018 was due to the proceeds upon maturity of certain investments being placed in held-to-maturity investments in 
2018.

See "Note 3: Cash due from banks", "Note 4: Short-term investments" and "Note 12: Credit related arrangements and commitments" to our audited consolidated 

financial statements as of and for the year ended December 31, 2018 for additional tables and information.

Investment in Securities

Our investment policy requires management to maintain a portfolio of securities that provide the liquidity necessary to cover our obligations as they come due, and

mitigate our overall exposure to credit and interest rate risk, while achieving a satisfactory return on the funds invested. The securities in which we invest are limited to securities 
that are considered investment grade. Securities in our investment portfolio are accounted for as either trading, available-for-sale or held-to-maturity. Investment policies are 
approved by the Board, governed by the Group Asset and Liability Committee and monitored by Group Market Risk, a department of the Group Risk Management division.

Consistent with industry and rating agency designations, we define investment grade as "BBB" or higher. As of December 31, 2018, 99.9% (2017: 99.9%) of our total

investments were investment grade. Of these securities, 99.9% (2017: 98.7%) are rated "A" or higher.

The following table presents the carrying value of investment securities by balance sheet category as of December 31, 2018 and 2017:

(in millions of $)

Trading

Available-for-sale

Held-to-maturity

Total Investment in Securities

As of
December 31,

2018

2017

Dollar Change

Percent Change

6

2,183

2,066

4,255

7

3,317

1,382

4,706

(1)

(1,134)

684

(451)

(14.3)%

(34.2)%

49.5 %

(9.6)%

The investment portfolio was $4.3 billion as of December 31, 2018, compared to $4.7 billion as of December 31, 2017. The decreased portfolio size was predominantly
due to the maturity and paydown, as well as the sale of certain US government and federal agency securities during the year held within the available-for-sale portfolio, some of 
which were re-invested into longer duration US government and federal agency securities classified as held-to-maturity. The total investments were placed primarily in US
government and federal agency securities were $3.8 billion, based upon carrying value, or 90.4% of the total investment portfolio, as of December 31, 2018. Total net unrealized
losses of the investment portfolio were $72.8 million, compared to net unrealized losses of $19.2 million at the end of 2017. The movement in unrealized gains for the year was 
primarily driven by an increase in longer-term US treasury interest rates. The 10-year treasury rate was 2.68% as of December 31, 2018 compared to 2.40% the year before.

Trading securities totaled $6.5 million at the end of 2018, compared to $6.8 million at the end of 2017. As of December 31, 2018 and 2017, trading securities consisted 

entirely of real estate mutual funds and seed capital invested in mutual funds managed by the Bank. 

AFS securities totaled $2.2 billion at the end of 2018, compared to $3.3 billion at the end of 2017. As of December 31, 2018, 81.8% or $1,786.5 million (2017: 81.7%,

or $2.7 billion) of AFS securities consisted of holdings of securities issued by the US government and federal agencies. The US government guarantees 45.8% or 
$1,938.6 million (2017: 48.0% or $1,594.7 million) of these securities. Corporate debt securities represented 3.6%, or $78.7 million (2017: 7.3% or $243.4 million) of the AFS 
portfolio. As of December 31, 2018, the remaining 14.6%, or $317.5 million of AFS securities (2017: 11.1% or $365.0 million) was comprised primarily of commercial mortgage-
backed securities of 5.6%, or $123.2 million (2017: 4.3%, or $141.5 million), guaranteed student loan-backed securities of 0.6%, or $12.6 million (2017: 0.4%, or $12.5 million), 
debt securities issued by non-US governments of 1.2%, or $25.4 million (2017: 0.8%, or $26.2 million) and residential mortgage-backed securities of 7.2%, or $156.3 million 
(2017: 5.6%, or $184.7 million). The overall increase in US government and federal agency securities was funded by the a reallocation from short-term investments. 

HTM investments were $2.1 billion as of December 31, 2018 (2017: $1.4 billion) and consisted entirely of mortgage-backed securities issued by US federal agencies 

that management does not intend to sell before maturity which are fully guaranteed by the the US government. The increase in the HTM portfolio was also related to a 
repositioning of the investment portfolio intended to increase investment yield and reduce volatility in other comprehensive income.

54

Investment Valuation — OTTI Considerations

Securities in unrealized loss positions are analyzed as part of management's ongoing assessment of OTTI. When management intends to sell securities, it recognizes 
an impairment loss equal to the full difference between the amortized cost basis and the fair value of those securities. When management does not intend and is not required to
sell equity or debt securities in an unrealized loss position, potential OTTI is considered using a variety of factors, including: the length of time and extent to which the market
value has been less than amortized cost; adverse conditions specifically related to the industry, geographic area or financial condition of the issuer or underlying collateral of a 
security; payment structure of the security; changes to the rating of the security by a rating agency; the volatility of the fair value changes; and changes in fair value of the 
security after the balance sheet date.

While management sold AFS securities in 2018 and 2017, these securities were sold for gains of $0.1 million and $1.6 million, respectively. Management does not 

have the intention or does not foresee a more likely than not scenario where the Bank will be required to sell any further securities which are in an unrealized loss position, and
accordingly, management has concluded that these sales do not result in an OTTI indicator for any remaining securities in a loss position as of December 31, 2018.

See "Note 5: Investments in securities" to our audited consolidated financial statements as of December 31, 2018 for additional tables and information.

Loans

The loan portfolio increased from $3.8 billion at the end of 2017 to $4.0 billion as of December 31, 2018, due primarily to improved loan originations in residential 

mortgage lending in the UK and government lending in Bermuda, partially offset by paydowns on the commercial and residential mortgage portfolios in the other jurisdictions.
Lending in the UK grew to $0.8 billion as of December 31, 2018, an increase of $0.2 billion from December 31, 2017.  

The loan portfolio represented 37.5% of total assets as of December 31, 2018 (2017: 35.0%), while loans as a percentage of customer deposits increased from 39.7%

at the end of 2017 to 42.9% at the end of 2018.

Allowance for credit losses as of December 31, 2018 totaled $25.1 million, a decrease of $10.4 million from the prior year. The movement in the allowance was mainly 

the result of  recoveries and provision releases of $6.1 million (including recoveries of $0.9 million), augmented by charge-offs of $4.3 million recorded during the year. Of the 
total allowance, the general allowance was $10.2 million (2017: $32.5 million) and the specific allowance was $14.9 million (2017: $11.7 million), reflecting a specific coverage 
ratio of 30.6%, compared to 31.1% as of December 31, 2017. The slight decrease in the specific coverage ratio reflects a proportionately higher decrease in specific provisions
relative to the decrease in gross non-accrual loans. 

Gross non-accrual loans totaled $48.7 million as of December 31, 2018, a relatively flat from $43.9 million as of December 31, 2017, and represented 1.2% of the total 

loan portfolio as of December 31, 2018, compared to 1.3% as of December 31, 2017. During 2018, we held OREO amounting to $5.3 million (2017: $9.1 million), consisting of 
commercial real estate of $3.3 million (2017: $8.9 million) and foreclosed residential properties of $2.1 million (2017: $0.2 million).

Government

Loans to governments were $105.7 million, which was a $47.7 million decrease from 2017, due primarily to a decrease in sovereign lending in Bermuda in the current 

year, which grew in the prior year.

Commercial

The commercial and industrial loan portfolio includes loans and overdraft facilities advanced primarily to corporations and small and medium-sized entities, which are

generally not collateralized by real estate and where loan repayments are expected to flow from the operation of the underlying businesses.

Commercial real estate loans are offered to real estate investors, developers and builders domiciled primarily in Bermuda and the Cayman Islands. To manage our 
credit exposure on such loans, the principal collateral is real estate held for commercial purposes and is supported by a registered mortgage. Cash flows from the properties, 
primarily from rental income, are generally supported by long-term leases to high quality international businesses. These cash flows are generally principally sufficient to service 
the loan. The portfolio decreased by $8.5 million to $575.0 million at December 31, 2018 due to paydowns in commercial real estate mortgages in Bermuda.

Commercial loans outstanding as of December 31, 2018 were $542.5 million, which represented an increase of $152.9 million from the previous year, driven by new 

issuances of commercial lending facilities principally in the Cayman Islands and Bermuda.

Residential

The residential mortgage portfolio comprises mortgages to clients with whom we are seeking to establish (or already have) a comprehensive financial services

relationship. It includes mortgages to individuals and corporate loans secured by residential property.

All mortgages were underwritten utilizing our stringent credit standards. See "Risk Management — Credit Risk". Residential loans consist of conventional home 

mortgages and equity credit lines.

As of December 31, 2018, residential mortgages totaled $2.7 billion (or 65.4% of total gross loans), a $0.2 billion increase from December 31, 2017. This increase was

attributed mainly to increases in the UK residential mortgage portfolio, partially offset by repayments in our Bermuda residential mortgage portfolio. Residential lending in 
Bermuda was relatively stable year-on-year.

OREO and Non-Accrual Loans

Non-accrual loans decreased during the year by $4.8 million, and OREO decreased by $3.8 million. The decrease in OREO was principally driven by the sale of 
commercial property which was added to OREO in Bermuda in the fourth quarter of 2016. Augmenting this was a further reduction due to sales in the residential mortgage 
OREO portfolio in Bermuda. The decrease in both non-accrual loans and OREO reflects the Bank's continued focus on improving the quality of our loan portfolio. Non-accrual 
loans decreased as a result of the Bank continuing to work with holders of non-performing loans, which resulted in several loans returning to a performing status during the year, 
primarily within residential mortgages.

55

Other Loan Portfolios

We provide loans, as part of our normal banking business, in respect of automobile financing, consumer financing, credit cards, commercial financing, loans to financial
institutions and overdraft facilities to retail, corporate and private banking clients in the jurisdictions in which we operate. As of December 31, 2018, other consumer loans totaled 
$180.4 million (or 4.4% of total gross loans), a $7.0 million decrease from December 31, 2017. The decrease was due to the expiry of consumer overdraft facilities.

See "Note 6: Loans" and "Note 7: Credit risk concentrations" to our audited consolidated financial statements as of December 31, 2018 for more information on our 

loan portfolio and contractual obligations and arrangements.

Deposits

Deposits are our principal funding source for use in lending, investments and liquidity. We are a deposit-led bank and do not require the use of wholesale or institutional

markets to fund our loan business. See "Risk Management — Liquidity Risk" and "Risk Management — Credit Risk". Deposit balances at the end of reporting periods, 
particularly in our Bermuda and Cayman Islands operations, can fluctuate due to significant balances that flow in and out from private trust, fund and insurance clients to meet
quarter-end operational requirements.

The table below shows the year-end and average customer deposit balances by jurisdiction for the year ended and as of December 31, 2018 and 2017:

(in millions of $)

Bermuda

Cayman

Channel Island and the UK

Other

Total customer deposits

As of
December 31

2018

2017

4,503

3,345

1,604

—

5,252

2,934

1,336

—

Dollar
change

Average balance

2018

2017

Dollar
change

(749)

411

268

—

5,281

2,979

1,348

58

5,498

2,985

983

58

(217)

(6)

365

—

142

9,452

9,522

(70)

9,666

9,524

Average customer deposits decreased slightly by $0.1 billion to $9.7 billion in 2018. On a year-end basis, customer deposits were down $0.1 billion to $9.5 billion from 
$9.5 billion at the end of 2017. The decrease was largely a result of certain trust and corporate deposits which were withdrawn during the year, partially offset by deposit growth 
from the acquisition of Deutsche Bank’s banking business in the Cayman Islands, Jersey and Guernsey.

Customer demand deposits, which include checking accounts (both interest bearing and non-interest bearing), savings and call accounts, totaled $7.4 billion, or 79.1%
of total customer deposits at the end of 2018, compared to $7.8 billion, or 82.0%, at the end of 2017. Customer term deposits increased by $0.3 billion to $2.0 billion compared
to the prior year. The cost of funds on deposits increased from 11 basis points in the full year ended 2017 to 18 basis points in 2018 as a result of a small increase in term-
deposit rates paid across all jurisdictions. Average non-interest bearing deposits decreased slightly to $2.2 billion.

See "Note 10: Customer deposits and deposits from banks" to our audited consolidated financial statements as of December 31, 2018 for additional tables and 

information.

Borrowings

We have no issuances of certificates of deposit ("CD"), commercial paper ("CP") or senior notes outstanding and have no CD or CP issuance programs. We use 

funding from the inter-bank market as part of interest rate and liquidity management. As of December 31, 2018, deposits from banks totaled $33.8 million, an increase of $21.4 
million from the prior year. This increase was due to a increase in Nostro accounts placed across our jurisdictions. 

Employee Future Benefits

We maintain trusteed pension plans including non-contributory defined benefit plans and a number of defined contribution plans, and provide post-retirement 
healthcare benefits to our qualifying retirees. The defined benefit provisions under the pension plans are generally based upon years of service and average salary during the
final years of employment. The defined benefit pension and post-retirement healthcare plans are not open to new participants and are non-contributory and the funding required 
is provided by us, based upon the advice of an independent actuary.

Effective December 31, 2011, the Bermuda defined benefit pension benefits were amended to freeze credited service and final average earnings for remaining active 

members. Effective January 2012, all the participants of the Bermuda defined benefit pension plan are inactive and in accordance with GAAP, the net actuarial loss of the
Bermuda defined benefit pension plan is amortized over the estimated average remaining life expectancy of the inactive participants of 22.8 years. Prior to all Bermuda
participants being inactive, the net actuarial loss of the Bermuda defined benefit pension plan was amortized to net income over the estimated average remaining service period
for active members of 4.5 years.

Effective September 30, 2014, the defined benefit pension benefits of our Guernsey operations were amended to freeze credited service and final average earnings for 

remaining active members. The benefits amendment resulted in a further reduction in the Guernsey defined benefit pension liability of $4.6 million as of September 30, 2014.

Effective October 2014, all of the participants of the Guernsey defined benefit pension plan are inactive and in accordance with GAAP, the net actuarial loss of the 
Guernsey defined benefit pension plan will be amortized over the estimated average remaining life expectancy of the inactive participants of 39 years. Prior to all Guernsey
participants being inactive, the net actuarial loss of the Guernsey defined benefit pension plan was amortized to net income over the estimated average remaining service period 
for active members of 15 years.

For the year ended December 31, 2014, numerous changes in the plan provisions were made to align the plan provisions with our administrative practices resulting in 

a further increase in the Bermuda defined benefit post-retirement healthcare plan liability of $7.9 million. We amortize prior service credit resulting from plan amendments that 
occurred when plan members were active employees, on a linear basis over the expected average remaining service period (to full eligibility) of active members expected to 
receive benefits under the plan. Such remaining service periods are as follow: 3.1 years for the 2010 plan amendments and 4.6 years for the 2011 plan amendments. Plan
amendments occurring in 2014 resulted in the recognition of new prior service cost on December 31, 2014 on a plan for which substantially all members are now inactive and, in 

56

 
accordance with GAAP, we have elected to amortize this new prior service cost on a linear basis over 21 years, which is the average remaining life expectancy of members
eligible for benefits under the plan at the time of the amendments.

As of December 31, 2018, we had a net obligation for employee future benefits in the amount of $117.2 million, down $11.6 million (9.0%) from $128.8 million at the 

end of 2017. The decrease was driven by funding to the Bermuda defined benefit pension and improvements in the valuation of fund assets, partially offset by valuation changes 
caused by increased healthcare costs.

See "Note 11: Employee benefits plans" to our audited consolidated financial statements as of December 31, 2018 for additional tables and information.

Long-Term Debt, Interest Payments and Maturities

We had outstanding issuances of long-term debt with a carrying value of $143.3 million as of December 31, 2018 and $117.0 million 2017, all issued in US Dollars. As

of December 31, 2018, $114.8 million of our outstanding long-term debt was eligible for inclusion in our Tier 2 regulatory capital base and was limited to 50% of Tier 1 capital, 
down from $52.2 million at the end of 2017. On May 24, 2018, the Bank issued US $75 million of Subordinated Lower Tier II capital notes. The notes were issued at par and are 
due on June 1, 2028. The notes were offered in the US pursuant to the Bank's automatic shelf registration statement of Form F-3 filed with the SEC on April 18, 2018. The notes 
are listed on the Bermuda Stock Exchange (BSX) in the specialist debt securities category. The proceeds from the sale of the notes were used, among other, to repay the entire 
amount of the US $47 million outstanding subordinated notes series 2003-B. The notes issued pay a fixed coupon of 5.25% until June 1, 2023 when they become redeemable in 
whole at the option of the Bank. The notes were priced at a spread of 2.27% over the 10-year US Treasury yield. There were no other significant movements in long-term debt
during the period from December 31, 2017 to December 31, 2018.

The following table presents the contractual maturity, interest rates and principal outstanding as of December 31, 2018:

Long-term debt
(in millions of $)

Earliest date
redeemable at
the Bank's
option

Contractual
maturity date

Interest rate
until date
redeemable

Interest rate from
earliest date
redeemable to
contractual maturity

Principal
outstanding
(in millions of $)

2005 issuance - Series B

July 2, 2015

July 2, 2020

5.11%

3 months US$ LIBOR + 1.695%

2008 issuance - Series B

May 27, 2018

May 27, 2023

8.44%

3 months US$ LIBOR + 4.929%

2018 issuance

Unamortized issuance costs

Total

June 1, 2023

June 1, 2028

5.25%

3 months US$ LIBOR + 2.255%

45.0

25.0

75.0

(1.7)

143.3

See "Note 19: Long-term debt" to our audited consolidated financial statements as of December 31, 2018 for additional information.

Other Liabilities

Other liabilities include derivative liabilities, current employee salaries and benefits payable and related payroll tax, as well as sundry liabilities. Other liabilities 

increased by $53.2 million to $173.0 million as of December 31, 2018. This increase was a result of new servicing deposits from one of our jurisdictions, partially offset by 
payable for a pending trade which was unsettled over the year-end date in the prior year. These derivatives were client service foreign exchange derivatives which are 
economically hedged and result in no foreign exchange gains or losses. 

Contractual Obligations

Credit-Related Arrangements

We enter into standby letters of credit, letters of guarantee and contractual commitments to extend credit in the normal course of business, which are not required to be 

recorded on the balance sheet. Since many commitments expire unused or only partially used, these totals do not necessarily reflect future cash requirements. Generally, the
term of the standby letters of credit does not exceed one year, while the term of the letters of guarantee does not exceed four years. The following table sets forth the 
outstanding financial guarantees with contractual amounts representing credit risk as of the dates indicated:

(in millions of $)

Standby letters of credit

Letters of guarantee

Total

December 31, 2018

December 31, 2017

Gross

Collateral

Net

Gross

Collateral

Net

245.2

2.7

247.8

237.1

2.6

239.7

8.1

0.1

8.2

186.4

5.3

191.7

178.2

5.3

183.4

8.3

0.1

8.3

The Bank enters into contractual commitments to extend credit, normally with fixed expiration dates or termination clauses, at specified rates and for specific purposes. 

Substantially all of the Bank's commitments to extend credit are contingent upon customers maintaining specific credit standards at the time of loan funding. Management 
assesses the credit risk associated with certain commitments to extend credit in determining the level of the allowance for possible loan losses. The following table sets forth the 
outstanding unfunded legally binding commitments to extend credit as of the dates indicated:

57

(in millions of $)

Commitments to extend credit

Documentary and commercial letters of credit

Total unfunded commitments to extend credit

December 31, 2018

December 31, 2017

445.2

0.6

445.8

602.7

1.3

604.0

The Bank has a facility by one of its custodians, whereby the Bank may offer up to $200 million of standby letters of credit to its customers on a fully secured basis.

Under the standard terms of the facility, the custodian has the right to set-off against securities held of 110% of the utilized facility. At December 31, 2018, $137.4 million 
(December 31, 2017: $77.0 million) of standby letters of credit were issued under this facility.

Contractual Obligations

The following table presents our outstanding contractual obligations as of December 31, 2018:

(in millions of $)

Long term debt(1)

Operating lease obligations

Sourcing arrangements(2)

Term deposits

Other obligations

Total

Less than 1
year

1 to 3
years

3 to 5
years

After 5
years

143.3

27.2

39.2

47.0

5.4

14.7

1,975.0

1,905.0

14.0

8.0

45.0

10.2

24.5

70.0

3.8

—

7.9

—

—

1.4

9.4

25.0

3.6

—

—

0.7

29.3

Total outstanding contractual obligations

2,198.7

1,980.2

153.5

______________________________
(1) 
(2)  We have an outstanding contractual obligation relating to a five-year agreement entered into in November 2016 with DXC (previously HP) to supply technology

Long-term debt excludes interest.

infrastructure and application development management, information security and technical support for our locations in Bermuda and the Cayman Islands. Under our 
agreement with DXC, server management and maintenance, technology field support, application support and development and help desk functions are managed by 
DXC. Our obligations to DXC under this agreement amounted to $39.2 million as of December 31, 2018 (December 31, 2017: $56.9 million).

See "Note 12: Credit-related arrangements, repurchase agreements and commitments" to our audited consolidated financial statements as of December 31, 2018 for 

additional information.

Interest expense on our contractual obligations relates primarily to term deposits and our long-term debt. Interest expense on term deposits was $15.3 million for the
year-ended December 31, 2018, compared to $8.6 million and $7.7 million for the years ended December 31, 2017 and 2016, respectively. Movements in interest expense on
term deposits are due primarily to volume or rate movements, with yearly average term deposits of $2.0 billion, $2.1 billion and $2.2 billion for 2018, 2017 and 2016, 
respectively. The increase in the expense is related primarily to term deposit rates in Bermuda and Cayman, which increased by 28 basis points in 2018 due to US dollar market 
rate increases offered during the year.

During the year-ended December 31, 2018, none of the rates on any tranches of our long-term debt reset. However, we did issue $78 million in new long-term debt at

a fixed rate of 5.25%, which is fixed at this rate until June 1, 2023. The proceeds of this new issuance were partially used to repay the entire amount of the $47 million 
outstanding subordinated 2003 issuance - Series B.  Until its repurchase, the 2003 issuance - Series B, as well as the 2005 issuance - Series B were on floating rates fixed to
LIBOR, which increased during the year. Both of these drove an increase of interest expense on commitments by $8.9 million due to both the increase in rates paid on term
deposits and the increased floating rate paid on LIBOR based long-term debt, as well as the higher volume of long-term debt outstanding. For the year ended December 31, 
2017, interest expense on commitments increased by $1.3 million compared to 2016 due to both the increase in rates paid on term deposits and the increased floating rate paid
on LIBOR based long-term debt.

Repurchase Agreements

We also obtain funds from time to time from the sale of securities to institutional investors under repurchase agreements. In a repurchase agreement transaction, we 

will generally pledge investment securities as collateral in a borrowing transaction, agreeing to repurchase the identical security on a specified later date, generally not more 
than 90 days, at a price greater than the original sales price. The difference between the sale price and repurchase price is the cost of the use of the proceeds, or interest 
expense. The investment securities underlying these agreements may be delivered to securities dealers who arrange such transactions as collateral for the repurchase 
obligation. Repurchase agreements represent a cost competitive funding source and also provide liquidity on agency paper for us. However, we are subject to the risk that the 
borrower of the securities may default at maturity and not return the collateral. In order to minimize this potential risk when entering into such transactions, we generally deal 
with large, established investment brokerage firms with whom we have master repurchase agreements. Repurchase transactions are accounted for as collateralized financing 
arrangements rather than as sales of such securities, and the obligation to repurchase such securities is reflected as a liability in our consolidated financial statements. As of 
December 31, 2018 and 2017, there were no repurchase agreements outstanding.

Shareholders' Equity

Shareholders' equity increased during the year ended December 31, 2018 by $59.5 million to $882.3 million.

Increases totaling $221.8 million included:

•  $195.2 million of net income for the year;

•  $11.7 million for share-based settlements;

•  $10.7 million from adjustments to employee benefit plans;

•  $3.3 million of share-based settlement for stock options exercised; and

•  $0.9 million of other smaller adjustments.

58

These increases were offset by the following decrease of $162.3 million:

•  $27.9 million from net change in unrealized gains (losses) on AFS investments; 

•  $83.7 million of common share dividends;

•  $48.4 million from net increases in treasury shares; and

•  $2.3 million of translation adjustments on foreign operations.

Liquidity

We define liquidity as our ability to maintain cash flow that is adequate to fund operations and meet present and future financial obligations through either the sale or 

maturity of existing assets or by obtaining additional funding through liability management.

Sources and Uses of Cash

Our primary sources of cash are (i) cash obtained from deposits, (ii) long-term debt, and (ii) cash from operations. Our primary uses are (i) the payment of our 
operating expenses, (ii) payment of dividends on our preference and common shares and guarantee fees, (iii) as repayment of certain maturing liabilities and (iv) extraordinary 
requirements for cash, such as acquisitions. We had $2.1 billion of cash and cash equivalents as of December 31, 2018 and $1.5 billion as of December 31, 2017, as well as 
$2.3 billion and $3.8 billion, respectively, of liquid securities, the balance of which could be sold to meet liquidity requirements.  In our opinion, the Bank’s working capital is 
sufficient for the Bank’s present requirements.

Liquidity Risk

Our liquidity risk is managed through a comprehensive framework of policies and limits overseen by our Group Asset and Liability Committee. We consider the 

effective and prudent management of liquidity to be fundamental to our health and strength. Our objective is to manage our cash flow and liquidity reserves so that they are
adequate to fund our obligations and other commitments on a timely basis and at a reasonable cost.

We continuously monitor and make adjustments to our liquidity position by adjusting the balance between sources and uses of funds as we deem appropriate. Our 

primary measures of liquidity include monthly cash flow analysis under ordinary business activities and conditions and under situations simulating a severe run on the Bank. The 
Bank strives to use a cautious liquidity risk appetite with internal quantitative liquidity risk tolerances more stringent than regulatory requirements. Specifically the Bank manages 
liquidity against internal limits established by the market risk management policy and its related liquidity risk standard and quarterly stress testing methodology. The results of 
these measures and analysis are incorporated into our liquidity contingency plan, which provides the basis for the identification of our liquidity needs. For more information, see
"Risk Management — Liquidity Risk".

Capital Resources

We have financed our operations, growth and cash needs primarily through income from operations and issuances of debt and equity securities. We believe that 

our cash on hand and cash flows from operations will be sufficient to repay our outstanding debt as it matures. In the future, we may need to incur additional debt or issue 
additional equity securities, which we may be unable to do or which may be on less favorable terms.

(cid:3)(cid:3)(cid:3)(cid:3) We manage our capital both on a consolidated basis and, where appropriate, on a legal entity basis. The group finance team has the responsibility for measuring,
monitoring and reporting capital levels within guidelines and limits established by the Risk Policy & Compliance Committee of the Board. The management of capital will also
involve jurisdictional management to ensure compliance with local regulation. In establishing the guidelines and limits for capital, a variety of factors are taken into consideration,
including the overall risk of the business in stressed scenarios, regulatory requirements, capital levels relative to our peers, and the impact on our credit ratings.

Effective January 1, 2015, the BMA implemented the capital reforms proposed by the BCBS and referred to as the Basel III regulatory framework. Basel III aims to

ff

raise the quality, consistency and transparency of the capital base, limit the build-up of excess leverage and increase capital requirements for the banking sector. Basel III 
adopts CET1 capital as the predominant form of regulatory capital with the CET1 ratio as a new metric. Basel III also adopts the new Leverage Ratio, Liquidity Coverage Ratio 
("LCR") and Net Stable Funding Ratio ("NSFR") regimes.

The Bank was required to report under both Basel II and Basel III guidance during 2015. However only the Basel II results were required to be published under 

guidance from the BMA. From January 1, 2016 onwards, all published ratios are calculated under Basel III. The Basel III regulatory framework adopts a phased implementation 
approach for Bermuda banks with full implementation on January 1, 2019, consistent with BCBS recommendations. When fully phased-in, we will be subject to the following 
requirements:

• 

• 

• 

• 

• 

CET1 ratio of at least 7.0% of RWA, inclusive of a minimum CET1 ratio of 4.5% and the new capital conservation buffer of 2.5%, but excluding the Domestic
Systematically Important Bank ("D-SIB") surcharge described below;

Tier 1 capital of at least 8.5% of RWA, inclusive of  a minimum Tier 1 ratio of 6% and the new capital conservation buffer of 2.5% but excluding the D-SIB surcharge 
described below;

Total capital of at least 10.5% of RWA, inclusive of a minimum total capital ratio of 8% and the new capital conservation buffer of 2.5% but excluding the D-SIB 
surcharge described below; 

We are considered to be a D-SIB and are subject to a 3% surcharge composed of CET1-eligible capital implemented by the BMA effective September 30, 2015. 
This is based upon our assessment of the extent to which we (individually and collectively with the other Bermuda banks) pose a degree of material systemic risk to 
the economy of Bermuda due to our role in deposit taking, corporate lending, payment systems and other core economic functions; 

Counter-cyclical buffer of up to 2.5% composed of CET1-eligible capital may be implemented by the BMA when macroeconomic indicators provide an assessment
of excessive credit or other pressures building in the banking sector, potentially increasing the CET1, Tier 1 and total capital ratios by up to 2.5%. No counter-
cyclical buffer has been implemented to date;

• 

Leverage ratio must be at 5.0% or higher; 

59

• 

• 

LCR with a minimum requirement of 100%, subject to the phase-in rules; and

NSFR with a minimum requirement of 100%, with implementation effective for Bermuda banks from January 1, 2018.

The minimum capital ratio requirements set forth above do not reflect additional Pillar II add-on requirements that the BMA may impose upon us as a prudential 

measure from time to time. As of January 1, 2018, our minimum total capital ratio required by the BMA is 15.5% and our minimum CET1 ratio requirement is 8.8%. As of the 
date hereof, we expect that our minimum total capital ratio requirement at January 1, 2019 may be 16.3% (inclusive of the minimum required total capital ratio of 10.5% as 
described above). However, as our capital requirements remain under continuous review by the BMA pursuant to its prudential supervision, we cannot guarantee that the BMA 
will not seek higher total capital ratio requirements at any time.

In December 2017, the BCBS published standards that it described as the finalization of the Basel III post-crisis regulatory reforms (the standards are commonly 

referred to as "Basel IV"). Among other things, these standards revise the BCBS's standardized approach for credit risk (including by recalibrating risk weights and introducing 
new segmentations for exposures) and provides a new standardized approach for operational risk capital. Under the BCBS framework, these standards will generally be 
effective on January 1, 2022, with an aggregate output floor phasing in through January 1, 2027. The impact of these standards on us will depend on the manner in which they 
are implemented by the BMA.

The following table sets forth our capital adequacy as of December 31, 2018 and 2017 in accordance with the Basel III framework:

(in millions of $)

Capital

Tier 1 capital

Common Equity Tier 1

Tier 2 capital

Total capital

Risk Weighted Assets

Cash due from banks and investments

Loans

Other assets

Off-balance sheet items

Operational risk charge

Total risk-weighted assets

Capital Ratios (%)

Common Equity Tier 1

Tier 1 total

Total capital

Leverage ratio

As of
December 31,

2018

2017

846.0

846.0

121.5

967.6

918.1

2,244.8

236.7

227.6

694.2

(2)

772.3

772.3

74.0

846.3

1,010.4

2,075.6

253.8

259.5

654.9

4,321.4

4,254.2

19.6%

19.6%

22.4%

7.6%

18.2% (2)

18.2% (2)

19.9% (2)

6.9% (2)

(1)

Effective January 1, 2016, the Bank's regulatory capital is determined in accordance with current Basel III guidelines issued by the BMA. Basel III adopts CET1 
as the predominant form of regulatory capital with the CET1 ratio as a new metric. Basel III also adopts the new Leverage Ratio regime, which is calculated by
dividing Tier 1 capital by an exposure measure. The exposure measure consists of total assets (excluding items deducted from Tier 1 capital) and certain off 
balance sheet items converted into credit exposure equivalents as well as adjustments for derivatives to reflect credit and other risks.

(2) 

Prior to January 1, 2016, the Bank's regulatory capital was determined in accordance with Basel II guidelines issued by the BMA.

CET 1 capital increased primarily due to the earnings on the year, offset by cash dividends declared as well the repurchase of treasury common shares under the buy-

back program. Tier 2 capital increased due to the successful issuance of $75m Tier 2-eligible subordinated notes in May 2018, replacing maturities and partially offset by a
release from the general provision due to lower provisioning rates. RWA increased as a result of a higher operational risk charge driven by increased average income over the
prior three years as well an increase in our loan book.  As of December 31, 2018, we were in compliance with the transitional minimum LCR of 90% as well as the minimum LCR
of 100% which will be applicable to us when the Basel III regulatory framework has been fully phased-in in 2019. As of December 31, 2018, we were also in compliance with the
minimum NSFR of 100%.

Preference Shares

In June 2009, we offered 200,000 shares of 8.00% non-cumulative perpetual limited voting preference shares of par value $ 0.01 with a liquidation preference of 

$1,000 per share for $200,000,000 in the aggregate. The preference shares were fully and unconditionally guaranteed, with the full faith and credit of the Government of 
Bermuda (the ‘‘Guarantor’’), as to payment of dividends for up to ten years and as to payment of the liquidation preference on, or in certain circumstances prior to, the ten-year 
anniversary of the date of issuance (the ‘‘Guarantee’’). On December 16, 2016, we redeemed and canceled all of the issued and outstanding preference shares for a total of 
$212.1 million, which comprised the sum of the most recent dividend payment, the net present value of future dividend payments that would have been paid through June 22, 
2019 and the $1,000 liquidation preference on each preference share, discounted for present value. 

Dividends on the preference shares were payable quarterly on a non-cumulative basis, only when, as and if declared by the Board, on March 15, June 15, 

September 15 and December 15 of each year at a fixed rate equal to 8.00% per annum on the liquidation preference, commencing on September 15, 2009.

60

Share Buy-Back Program

The Bank repurchases its common shares through share buy-back programs from time to time as a means to improve shareholder liquidity and facilitate growth in 
share value. In accordance with applicable laws, regulations and listing standards, each program was approved by the Board and repurchases of shares pursuant to each 
program is subject to the approval of the BMA. In addition, the BSX is advised monthly of shares purchased pursuant to each program.

Common Share Buy-Back Program

Effective April 1, 2014, the Board approved the 2014 common share buy-back program authorizing the purchase for treasury of up to 1.5 million common shares.

On February 26, 2015, the Board approved, with effect from April 1, 2015, the 2015 common share buy-back program, authorizing the purchase for treasury of up to

0.8 million common shares.

On February 19, 2016, the Board approved, with effect from April 1, 2016, the 2016 common share buy-back program, authorizing the purchase for treasury of up to

0.8 million common shares. The repurchase of shares pursuant to the buy-back program is subject to the approval of the BMA. However, this program expired on March 31,
2017.

On February 15, 2018, the Board approved, with effect on April 1, 2018, the 2018 common share buy-back program, authorizing the purchase for treasury of up to 1.0

million common shares. On December 6, 2018, following the completion of the initial 2018 share buy-back program, the Board approved the 2019 share buy-back program, 
authorizing for purchase for treasury of up to 2.5 million common shares through February 29, 2020. The timing and amount of repurchase transactions will be based on market
conditions, share price, legal requirements and other factors. No assurances can be given as to the amount of common shares that may actually be repurchased.

Total common share buy-backs for the years ending December 31, 2018, 2017, 2016, 2015 and 2014, are as follows:

2018

2017

2016

2015

2014

Total

For the year ending December 31,

Acquired number of shares (to the nearest share)

Average cost per common share (in $)

Total cost (in $)

1,254,212

38.62

48,442,768

—

—

—

97,053

16.36

250,371

19.42

856,734

19.86

2,458,370

29.25

1,588,189

4,862,248

17,018,412

71,911,617

The foregoing reflects the reverse share split that the Bank effected on September 6, 2016.

Preference Share Buy-Back Program

On April 28, 2014, the Board approved the 2014 preference share buy-back program, authorizing the purchase and cancellation of up to 26,600 preference shares.

On February 26, 2015, the Board approved, with effect from May 5, 2015, the 2015 preference share buy-back program, authorizing the purchase and cancellation of 

up to 5,000 preference shares.

Total preference share buy-backs for the years ending December 31, 2018, 2017, 2016, and 2015 are as follows:

2018

2017

2016

2015

2014

Total

For the year ending December 31,

Acquired number of shares (to the nearest share)

Average cost per common share (in $)

Total cost (in $)

—

—

—

—

—

—

—

—

—

183

1,151.55

210,734

560

1,172.26

656,465

743

1,167.16

867,199

All of the preference shares were redeemed and canceled in December 2016.

From time to time, our associates, insiders and insiders' associates as defined by the BSX regulations may sell shares which may result in such shares being

repurchased pursuant to each program, provided no more than any such person's pro-rata share of the listed securities is repurchased. Pursuant to the BSX regulations, all
repurchases made by any issuer pursuant to a securities repurchase program must be made: (1) in the open market and not by private agreement; and (2) for a price not higher 
than the last independent trade for a round lot of the relevant class of securities.

Warrants

Following the capital raise on March 2, 2010, the terms of the 427,960 warrants with an exercise price of $70.10 previously issued to the Government of Bermuda in 
conjunction with the issuance of the preference shares in 2009 were adjusted in accordance with the terms of the Guarantee. Subsequently, the Government of Bermuda held 
0.43 million (2016: 0.43 million) warrants with an exercise price of $34.72 (2016: $34.72) with an expiration date of June 22, 2019. On December 16, 2016, the Bank 
repurchased for cancellation all of the outstanding warrants for $0.1 million. 

Dividends

During the year ended December 31, 2018, we paid cash dividends totaling $83.7 million or $1.52 for each common share on record as of the related record dates
(2017: $69.7 million or $1.28 for each common share on record). The Board declared these dividends as a quarterly dividend of $0.38 per common share for each quarter of 
2018 and $0.32 per common share for each quarter of 2017.

The Board also declared dividends of $0.10 per common share for each of the first three quarters of 2016, and $0.32 per share for the fourth quarter of 2016. These 

per share amounts reflect the reverse share split that the Bank effected on September 6, 2016. For more information, see "Risk Factors – Risks Relating to the Common Shares 
– Holders of our common shares may not receive dividends".

61

During the year ended December 31, 2016, we declared the full 8.00% cash dividends on preference shares in the first three quarters and then redeemed the 
preference shares in December 2016. Preference share dividends declared and paid were $14.6 million during 2016. Guarantee fees paid to the Government of Bermuda were 
$1.7 million during 2017.

Cash Flows

2018 vs. 2017

Cash due from banks was $2.1 billion as of December 31, 2018, compared to $1.5 billion as of December 31, 2017. The increase is described below by category of 

operating, investing and financing activities.

For the year ended December 31, 2018, net cash provided by operating activities totaled $296.3 million (2017: $242.1 million). Cash flows from operating activities

are generally the cash effects of transactions and other events that enter into the determination of net income. Cash provided by operating activities increased by $65.7 million 
from 2017 to 2018, due primarily to an increase in net income and movements in employee future benefits. This was partially offset by movements in other assets. 

Net cash provided by investing activities for the year ending December 31, 2018 totaled $338.6 million, compared to cash used in investing activities of $164.3 million 
in 2017. The $502.9 million increase in cash provided by investing activities in 2017 was mainly attributable to proceeds from the sale of AFS securities and lower purchases of 
AFS securities. This was partially offset by increased purchases of HTM securities and a net increase in loan balances. 

Net cash used in financing activities totaled $125.2 million in 2018, compared to net cash provided by financing activities of $686.3 million in 2017. The $549.7 million

decrease is mainly due to a net decrease of demand and term deposits.

2017 vs. 2016

Cash due from banks was $1.5 billion as of December 31, 2017, compared to $2.1 billion as of December 31, 2016. The increase is described below by category of 

operating, investing and financing activities.

For the year ended December 31, 2017, net cash provided by operating activities totaled $241.7 million (2016: $178.2 million). Cash flows from operating activities

are generally the cash effects of transactions and other events that enter into the determination of net income. Cash provided by operating activities increased by $63.5 million 
from 2016 to 2017, due primarily to an increase in net income and movements in other assets and employee future benefits. This was partially offset by movements in provision
for credit losses. 

Net cash used in investing activities for the year ending December 31, 2017 totaled $168.6 million, compared to cash used in investing activities of $1,199.8 million in 

2016. The $1,031.2 million decrease in cash used in investing activities in 2017 was mainly attributable to lower purchases of AFS securities and movements in short-term
investment balances. This was partially offset by movements in loan balances and trading investments. 

Net cash used in financing activities totaled $686.3 million in 2017, compared to net cash provided by financing activities of $939.6 million in 2016. The $1,625.9 

million decrease is mainly due to a decrease in demand and term deposits and the proceeds from the issuance of common shares, net of underwriting discounts and 
commissions realized in the prior year. This was partially offset by cash disbursed to redeem and cancel all of the outstanding preference shares in the prior year.

Off Balance Sheet Arrangements

Assets Under Administration and Assets Under Management

In the normal course of business, we hold assets under administration and assets under management in a fiduciary or agency capacity for our clients. In accordance 

with GAAP, these assets are not our assets and are not included in our consolidated balance sheets.

Credit-Related Arrangements

We enter into standby letters of credit, letters of guarantee and contractual commitments to extend credit in the normal course of business, which are not required to be

recorded on the balance sheet. Since many commitments expire unused or only partially used, these arrangements do not necessarily reflect future cash requirements.
Management believes there are no material commitments to extend credit that represent risks of an unusual nature.

Standby letters of credit and letters of guarantee are issued at the request of our clients in order to secure a client's payment or performance obligations to a third party.

These guarantees represent our irrevocable obligation to pay the third-party beneficiary upon presentation of the guarantee and satisfaction of the documentary requirements
stipulated therein, without investigation as to the validity of the beneficiary's claim against the client. Generally, the term of the standby letters of credit does not exceed one year,
while the term of the letters of guarantee does not exceed four years.

Credit risk is the principal risk associated with these instruments. The contractual amounts of these instruments represent the credit risk should the instrument be fully

drawn upon and the client defaults. To control the credit risk associated with issuing letters of credit and letters of guarantee, we subject such activities to the same credit quality 
and monitoring controls as our lending activities. The types and amounts of collateral security we hold for these standby letters of credit and letters of guarantee are generally 
represented by our deposits or a charge over assets held in mutual funds. We are obligated to meet the entire financial obligation of these agreements and in certain cases are 
able to recover the amounts paid through recourse against the collateral security.

62

Segment Overview

The Bank is managed by the CEO on a geographic basis.  In 2017, the Bank presented six segments which included Bermuda, Cayman, Guernsey, Switzerland,

The Bahamas and the United Kingdom.  In 2018, the Bank reassessed the segment reporting as a result of acquisitions which were announced in 2017 or early 2018 and
concluded on the following three geographic segments:   Bermuda, Cayman, and Channel Islands and the UK.   The Other segment is composed of several non-reportable 
operating segments that have been aggregated in accordance with US GAAP.  Each region has a managing director who reports to the CEO. The CEO and the regional
managing director have final authority over resource allocation decisions and performance assessment.  The 2017 and 2016 classification below was revised to conform the
presentation for all periods to the current period's presentation.

 Transactions between segments are accounted for on an accrual basis and are all eliminated upon consolidation. The Bank generally does not allocate assets, 

revenues and expenses among its business segments, with the exception of certain corporate overhead expenses and loan participation revenue and expense. Loan 
participation revenue and expenses are allocated pro-rata based on the percentage of the total loan funded by each jurisdiction participating in the loan.

Bermuda (Including Head Office)

For more than 150 years, Bermuda has served as home to our headquarters and remains our largest jurisdiction in terms of number of employees, Banking Center 
locations and business volume. The following table provides certain financial information for our Bermuda segment for the years ended December 31, 2018, 2017 and 2016.

Summary Income Statement

For the year ended December 31,

Dollar change

Percent change

(in millions of $)

Net interest income

Provision for credit losses

Non-interest income

Net revenue before other gains (losses)

Operating expenses

Net income before other gains (losses)

Total other gains (losses)

Net income

2018

2017

2016

2017 to
2018

2016 to
2017

2017 to
2018

2016 to
2017

205.3

6.8

87.4

299.5

(202.4)

97.1

—

97.1

179.9

4.6

81.4

265.9

(192.0)

73.9

2.8

76.7

162.1

(7.3)

71.8

226.6

(164.5)

62.1

1.4

63.5

25.4

2.2

6.0

33.6

(10.4)

23.2

(2.8)

20.4

17.8

11.9

9.6

39.3

(27.5)

11.8

1.4

13.2

14.1 %

47.8 %

7.4 %

12.6 %

5.4 %

31.4 %

11.0 %

(163.0)%

13.4 %

17.3 %

16.7 %

19.0 %

(100.0)%

100.0 %

26.6 %

20.8 %

Summary Balance Sheet

As of December 31,

(in millions of $)

Customer deposits

Loans, net of allowance for credit losses

Total assets

Assets under administration

Custody and other administration services

Trust

Assets under management

Butterfield Funds

Other assets under management

Total assets under management

Number of employees

2018

2017

Dollar change

Percent change

4,496

1,998

5,264

16,539

46,906

1,774

1,860

3,634

572

5,253

2,010

5,930

19,612

47,774

1,842

1,903

3,745

590

(757)

(12)

(666)

(3,073)

(868)

(68)

(43)

(111)

(18)

(14.4)%

(0.6)%

(11.2)%

(15.7)%

(1.8)%

(3.7)%

(2.3)%

(3.0)%

(3.1)%

2018 vs. 2017

Net income before other gains and losses was $97.1 million for the year ended December 31, 2018, up by $23.2 million from $73.9 million in the prior year. This 

increase is due principally to the following movements in net interest income, provision for credit losses, non-interest income and operating expenses.

Net interest income before provision for credit losses increased by $25.4 million to $205.3 million in 2018, driven primarily by increased investment income due to a 

higher yield, increased loan interest income resulting from the increases in the Bermuda base rate, increased deposit income from higher average balances, and lower deposit
expense due to a lower average volume of interest bearing deposits. 

Provision for credit losses was a release of $6.8 million which was up $2.2 million from a recovery in the prior year. This resulted primarily from larger releases from

the general provision compared to the prior year.

Non-interest income increased by $6.0 million to $87.4 million in 2018. This was primarily driven by custody and other administrative services fees, which increased 

by $1.6 million due to several new customers, and asset management fees which increased by $1.3 million due to revised fee schedules and higher AUM in certain Butterfield
mutual funds.

Operating expenses increased by $10.4 million to $202.4 million in 2018 due primarily to increased salary and other employee benefit costs, resulting from
increased post-retirement medical costs and higher performance related compensation, increased professional and other outside services costs, resulting from costs associated 
with our external audit and the costs associated with compliance programs and increased IT and communications costs associated with higher depreciation and increased
sourcing costs. This increase was further augmented by an increase in indirect taxation, resulting from increased asset-based taxes, higher payroll tax and the costs of the 
Bermuda Deposit Insurance program.

63

 
 
 
 
 
 
Other gains decreased by $2.8 million to nil. Other gains in 2017 were due primarily to a $2.6 million receipt from a liquidation distribution on a pass-through note

which was previously fully impaired in 2010 and $1.7 million of realized gains upon the sale of AFS investments. 

Total assets as of December 31, 2018 were $5.3 billion, down $0.7 billion from December 31, 2017. Customer deposits ended 2018 at $4.5 billion, down $0.8 billion 

from the end of 2017 from deposits where certain large corporate customers withdrew deposits during the year, and loan balances ended 2018 at $2.0 billion, down $12.0
million from the end of 2017.

Client assets under administration for the trust and custody businesses as of December 31, 2018 were $46.9 billion and $16.5 billion, respectively, while assets under 

management were $3.6 billion. This compares with $47.8 billion, $19.6 billion and $3.7 billion, respectively, as of December 31, 2017.

2017 vs. 2016 

Net income before other gains and losses was $73.9 million for the year ended December 31, 2017, up by $11.8 million from $62.1 million in the prior year. This

increase was due principally to the following movements in net interest income, provision for credit losses, non-interest income and operating expenses. 

Net interest income before provision for credit losses increased by $17.8 million to $179.9 million  in 2017, driven primarily by increased investment income due to a

higher average balance of investments along with a higher yield, increased loan interest income resulting from the increases in the Bermuda base rate, increased deposit
income from higher average balances, and lower deposit expense due to a lower average volume of interest bearing deposits.

Provision for credit losses was a release of $4.6 million which was up $11.9 million from an expense in the prior year. This resulted primarily from releases from the 

general provision, compared to provisions for commercial loans and residential mortgages that were taken in the prior year. 

Non-interest income increased by $9.6 million to $81.4 million  in 2017. This was primarily driven by increased asset management fees, which grew $4.7 million 

from the prior year primarily driven by higher fees earned on the Butterfield Money Market Funds.

Operating expenses increased by $27.5 million to $192.0 million  in 2017 due primarily to increased salary and other employee benefit costs, resulting from 

increased post-retirement medical costs and higher performance related compensation, increased professional and other outside services costs, resulting from costs associated 
with the first year of Sarbanes-Oxley compliance implementation and the costs associated with the implementation of a new compliance system. This increase was further 
augmented by an increase in indirect taxation, resulting from a new asset-based tax, higher payroll tax and the costs of the Bermuda Deposit Insurance program, and increased 
marketing expenses resulting from marketing initiatives during the America's Cup in Bermuda.

Other gains of $2.8 million  during the year were favorable by $1.4 million compared to net gains of $1.4 million. Other gains in 2017 were due primarily to a $2.6 
million receipt from a liquidation distribution on a pass-through note which was previously fully impaired in 2010 and $1.7 million of realized gains upon the sale of certain AFS 
investments.

Total assets as of December 31, 2017 were $5.9 billion, down $0.8 billion from December 31, 2016. Customer deposits ended 2017 at $5.3 billion, down $0.7 billion

from the end of 2016 from deposits where certain term deposits, which expired during the year, were placed into Butterfield Money Market Funds, and loan balances ended
2017 at $2.0 billion, relatively flat from the end of 2016.

Client assets under administration for the trust and custody businesses as of December 31, 2017 were $47.8 billion and $19.6 billion, respectively, while assets under 

management were $3.7 billion. This compares with $50.1 billion, $17.9 billion and $3.4 billion, respectively, as of December 31, 2016.

Cayman Islands

We are a leading financial services provider in the Cayman Islands, offering a comprehensive range of personal and corporate financial services. In addition to our 

strong retail presence, we are focused on the provision of wealth management services including private banking, asset management and trust services.

We have continued to enhance our client delivery channels including online and mobile banking, and introduced Chip & PIN enabled credit card products in the market. 

With three Banking Centers in desirable locations and 13 ATMs strategically located in Grand Cayman, we continue to be a leading provider of financial services locally. The
following table provides certain financial information for our Cayman Islands segment for the years ended December 31, 2018, 2017 and 2016.

Summary Income Statement

For the year ended December 31,

Dollar change

Percent change

(in millions of $)

Net interest income

Provision for credit losses

Non-interest income

Net revenue before other gains (losses)

Operating expenses

Net income before other gains (losses)

Total other gains (losses)

Net income

2018

2017

2016

2017 to
2018

2016 to
2017

2017 to
2018

2016 to
2017

80.0

2.1

41.4

123.5

(60.6)

62.9

(0.5)

62.4

17.1

0.3

1.8

19.2

(1.3)

17.9

0.4

18.3

6.1

(1.1)

4.6

9.6

1.2

10.8

0.5

11.3

19.9%

30.0%

3.9%

14.4%

2.2%

24.3%

7.6 %

(52.4)%

11.1 %

7.8 %

(2.0)%

17.2 %

—%

(100.0)%

24.8%

18.1 %

103.2

1.3

47.8

152.3

(60.7)

91.6

0.4

92.0

86.1

1.0

46.0

133.1

(59.4)

73.7

—

73.7

64

 
 
 
 
 
 
 
Summary Balance Sheet

As of December 31,

(in millions of $)

Customer deposits

Loans, net of allowance for credit losses

Total assets

Assets under administration

Custody and other administration services

Trust

Assets under management

Butterfield Funds

Other assets under management

Total assets under management

Number of employees

2018

2017

Dollar
change

Percent
change

3,320

1,012

3,706

2,244

7,700

229

606

835

277

2,935

953

3,242

2,168

5,083

129

727

856

270

385

59

464

76

2,617

100

(121)

(21)

7

13.1 %

6.2 %

14.3 %

3.5 %

51.5 %

77.5 %

(16.6)%

(2.5)%

2.6 %

2018 vs. 2017

Net income before other gains and losses for the year ended December 31, 2018 was $91.6 million, up by $17.9 million from $73.7 million in 2017. This increase is due 

principally to the following movements in net interest income, provision for credit losses, non-interest income and operating expenses.

Net interest income before provision for credit losses was $103.2 million in 2018, an improvement of $17.1 million compared to 2017.  The increase from 2017 to 2018 

was driven primarily by an improvement in investment income which was up by $8.1 million from 2017 to 2018 as a result of an increase in average AFS and HTM investment 
balances, along with a 52 basis point increase in yield. Interest income on loans also increased by $6.3 million as a result of an increase in the Cayman base rate and higher 
loan volumes. Deposit liability costs increased from $2.9 million in 2017 to $3.8 million in 2018 as a result of slightly higher deposit rates.

Provision for credit losses was a recovery of $1.3 million in 2018, representing a decrease of $0.3 million compared to a smaller credit recovery in 2017. This decrease

was primarily a result of a larger releases from the general provision in 2018.

Non-interest income was $47.8 million, up $1.8 million from 2017 due primarily to volume driven increases in banking fees led by account service charges, wire 

transfer and card volumes, foreign exchange income which increased due to higher volumes and increased trust revenue from the recent acquisition.  

Operating expenses increased by $1.3 million from 2017 to 2018, to $60.7 million, driven primarily by increased performance related compensation costs, property

costs, costs in technology and communication, as well as increased inter-company charges.

Other gains and losses for the year ended December 31, 2018 were gains of $0.4 million, an increase of $0.4 million from small losses in the prior year, which resulted

primarily from investment sales as a part of the strategic repositioning of the investment portfolio.

Total assets as of December 31, 2018 were $3.7 billion, up $0.5 billion from the end of 2017, reflecting higher total deposit levels. Net loans increased $0.1 billion from 

year-end 2017 to year-end 2018 at $1.0 billion due to an increase in both corporate and consumer lending. 

Client assets under administration for the trust and custody businesses were $7.7 billion and $2.2 billion, respectively, while assets under management were $0.8 

billion at the end of 2018. This compares with $5.1 billion, $2.2 billion and $0.9 billion, respectively, on December 31, 2017.

2017 vs. 2016

Net income before other gains and losses for the year ended December 31, 2017 was $73.7 million, up by $10.8 million from $62.9 million in 2016. This increase is due 

principally to the following movements in net interest income, provision for credit losses, non-interest income and operating expenses.

Net interest income before provision for credit losses was $86.1 million in 2017, an improvement of $6.1 million compared to 2016.  The increase from 2016 to 2017
was driven primarily by an improvement in investment income which was up by $7.1 million from 2016 to 2017 as a result of an increase in average AFS and HTM investment 
balances, along with a 22 basis point increase in yield. Deposit liability costs increased from $2.0 million in 2016 to $2.9 million in 2017 as a result of slightly higher term deposit
rates.

Provision for credit losses was a recovery of $1.0 million in 2017, representing a decrease of $1.1 million compared to credit losses in 2016. This decrease was

primarily a result of a revision to the country risk factor applied in 2017.

Non-interest income was $46.0 million, up $4.6 million from 2016 due primarily to volume driven increases in banking fees led by account service charges, wire

transfer and card volumes, and foreign exchange income which increased due to higher volumes. 

Operating expenses decreased by $1.2 million from 2016 to 2017, to $59.4 million, driven primarily by decreased costs in technology and communication, professional 

services and loan servicing fees as well as increased inter-company charges.

Other gains and losses for the year ended December 31, 2017 were nil, an increase of $0.5 million from losses in the prior year, which resulted primarily from 

investment sales as a part of the strategic repositioning of the investment portfolio and a write-down on other real estate owned in the prior year.

Total assets as of December 31, 2017 were $3.2 billion, down $0.2 billion from the end of 2016, reflecting lower total deposit levels. Net loans decreased $0.2 billion 

from year-end 2016 to year-end 2017 at $1.0 billion due to a decrease in intercompany loan subparticipation. 

Client assets under administration for the trust and custody businesses were $5.1 billion and $2.2 billion, respectively, while assets under management were $0.9 

billion at the end of 2017. This compares with $4.0 billion, $2.3 billion and $0.8 billion, respectively, on December 31, 2016.

65

Channel Islands and the UK

The Channel Islands and the UK segment includes the jurisdictions of Guernsey, Jersey (both in the Channel Islands), and the UK.  In the Channel Islands, a broad

range of services are provided to private clients and financial institutions including private banking and treasury services, internet banking, wealth management and fiduciary 
services. The UK jurisdiction provides mortgage services for high-value residential properties. The following table provides certain financial information for our Channel Islands 
and the UK segment for the years ended December 31, 2018, 2017 and 2016.

Summary Income Statement

For the year ended December 31,

Dollar change

Percent change

(in millions of $)

2018

2017

2016

2017 to
2018

2016 to
2017

2017 to
2018

2016 to
2017

Net interest income

Provision for credit losses

Non-interest income

Net revenue before other gains
(losses)

Operating expenses

Net income before other gains
(losses)

Total other gains (losses)

Net income

34.5

(1.1)

26.8

60.2

(50.4)

9.8

(1.2)

8.6

23.6

0.2

24.4

48.2

(43.8)

4.4

(1.5)

2.9

16.2

0.7

28.2

45.1

(55.4)

(10.3)

0.2

(10.1)

10.9

(1.3)

2.4

12.0

(6.6)

5.4

0.3

5.7

7.4

(0.5)

(3.8)

3.1

11.6

14.7

(1.7)

13.0

46.2 %

(650.0)%

9.8 %

24.9 %

15.1 %

45.7 %

(71.4)%

(13.5)%

6.9 %

(20.9)%

122.7 %

(142.7)%

(20.0)%

(850.0)%

196.6 %

(128.7)%

Summary Balance Sheet

As of December 31,

(in millions of $)

Customer deposits

Loans, net of allowance for credit losses

Total assets

Assets under administration

Custody and other administration services

Trust

Assets under management

Butterfield Funds

Other assets under management

Total assets under management

Number of employees

2018

2017

Dollar
change

Percent
change

1,603

1,081

1,967

1,336

856

1,564

6,282

21,490

5,754

26,530

267

225

403

528

20.0 %

26.3 %

25.8 %

9.2 %

(5,040)

(19.0)%

55

321

376

331

91

318

409

246

(36)

3

(33)

85

(39.6)%

0.9 %

(8.1)%

34.6 %

2018 vs. 2017

Our Channel Islands and the UK segment posted net income before gains and losses of $9.8 million in 2018, an increase of $5.4 million when compared to 2017. This 

movement is due principally to the following movements in net interest income, provision for credit losses, non-interest income and operating expenses.

Net interest income before provision for credit losses increased by $10.9 million to $34.5 million in 2018, compared to $23.6 million in 2017, primarily due a $10.4 

million increase in loan interest income, due to increased loans underwritten in the United Kingdom jurisdiction which were funded by the Guernsey jurisdiction. Partially 
offsetting this was a $4.7 million increase in interest expense, principally from a 22 basis point increase in the cost of deposits from increased rates on term deposits.

Provision for credit losses was an expense of $1.1 million, compared to an expense of $0.2 million in 2017 due to increased general provisioning rates on United

Kingdom exposures compared to the prior year together with a specific provision raised in Guernsey of $0.8 million.

Non-interest income decreased by $2.4 million to $26.8 million in 2018, attributable to an increase in trust revenue predominantly as a result of new revenues 

generated from clients acquired from the recent acquisition.  

Operating expenses of $50.4 million in 2018 were $6.6 million higher than 2017, principally due to increased salaries and other staff benefits from a higher headcount
as a result of the recent acquisitions and increased discretionary incentive costs. Augmenting this was higher technology expenses from increased infrastructure investment to
set up the Jersey jurisdiction and to accommodate the other elements of the recent acquisition.  

Other losses for 2018 were $1.2 million, an improvement by $0.3 million compared to net losses of $1.5 million in 2017. Losses in 2018 reflected non-core settlement

loss on a defined benefit pension plan, while losses in 2017 reflected purchase price adjustments during the earn-out period of the Legis transaction recorded in 2017. Net 
income after gains and losses was $8.6 million in 2017, an increase of $5.7 million from $2.9 million in 2017. 

Total assets of $2.0 billion as of December 31, 2018, an increase from $1.6 billion as of December 31, 2017 primarily from an increase in customer deposits, principally 

in the Jersey jurisdiction and loan origination growth from the UK jurisdiction, which was funded by Guernsey.

At the end of 2018, client assets under administration for the trust and custody businesses were $21.5 billion and $6.3 billion, respectively, while assets under 

management were $0.4 billion. This compares with $26.5 billion, $5.8 billion and $0.4 billion, respectively, as of December 31, 2017.

66

2017 vs. 2016

Our Channel Islands and the UK segment posted net income before gains and losses of $2.9 million in 2017, an increase of $13.0 million when compared to 2016. 

This movement is due principally to the following movements in net interest income, provision for credit losses, non-interest income and operating expenses.

Net interest income before provision for credit losses increased by $7.4 million to $23.6 million in 2017, compared to $16.2 million in 2016, primarily due a $5.2 million 

increase in loan interest income, due to an increase in United Kingdom loans. Augmenting this was a $0.5 million increase in interest expense, principally from a 1 basis point 
decrease in the cost of deposits and lower deposit volumes.

Provision for credit losses was a release of $0.2 million, compared to a release of $0.7 million in 2016 due to decreased general provisioning rates on United Kingdom

exposures compared to the prior year.

Non-interest income decreased by $3.8 million to $24.4 million in 2017, attributable to a decrease in custody fees due to expired mandates and decreases in trust 

revenue due to lower billable time spent servicing clients, as well as the exit of the asset management business in the United Kingdom during 2017. 

Operating expenses of $43.8 million in 2017 were $11.6 million lower than 2016, principally due to decreased restructuring costs incurred in the United Kingdom

jurisdiction, decreased salaries and other employee benefits 

Other losses for 2017 were $1.5 million, a decrease by $1.7 million compared to net gains of $0.2 million in 2016, due a further revision to the purchase price allocation 

of the Legis transaction in 2017, relative to a lower revision in 2016 due to positive results during a previously established earn-out period and higher gains on trading
investments recorded in 2016. Net income after gains and losses was $2.9 million in 2017, an increase of $13.0 million from a net loss of $10.1 million in 2016. 

Total assets of $1.6 billion as of December 31, 2017, an increase from $1.3 billion as of December 31, 2016 primarily from an increase in customer deposits and loan 

origination growth from the UK jurisdiction.

At the end of 2017, client assets under administration for the trust and custody businesses were $26.5 billion and $5.8 billion, respectively, while assets under 

management were $0.4 billion. This compares with $28.3 billion, $4.4 billion and $0.4 billion, respectively, as of December 31, 2016.

Critical Accounting Policies and Estimates

The Bank's significant accounting policies conform to US GAAP and are described in Note 2 of our audited consolidated financial statements. Various elements of our 

accounting policies, by their nature, are inherently subject to estimation techniques, valuation assumptions and other subjective assessments. Given the sensitivity of our 
consolidated financial statements to these critical accounting policies, the use of other judgments, estimates and assumptions could result in material differences in our results of 
operations or financial condition. Details of certain critical policies and estimates that affect our business results are summarized below:

ff

Allowance for Credit Losses

We maintain an allowance for credit losses, which in management's opinion is adequate to absorb all estimated credit-related losses in our lending and off-balance

sheet credit-related arrangements at the balance sheet date.

The allowance for credit losses could be affected by a variety of internal and external factors. Internal factors include portfolio performance such as delinquency levels,
assigned risk ratings, the mix and level of loan balances, differing economic risks associated with each loan category and the financial condition of specific borrowers. External
factors include fluctuations in the general economy, unemployment rates, bankruptcy filings, developments within a particular industry, changes in collateral values and factors 
particular to a specific commercial credit such as competition, business and management performance. The allowance for credit losses may be adjusted to reflect our current
assessment of various qualitative risks, factors and events that may not be measured in our statistical procedures. There is no certainty that the allowance for credit losses will 
be appropriate over time to cover losses because of unanticipated adverse changes in any of these internal, external or qualitative factors.

For non-accrual loans and loans modified in a TDR, we conduct specific analysis on a loan level basis to determine the probable amount of credit loss. If appropriate, a
specific allowance is established for the loan through a charge to the provision for credit losses. For all classes of impaired loans, if the expected realizable value of the impaired 
loan is less than the recorded investment in the loan, impairment is recognized through an allowance estimate. If we determine that part of the allowance is uncollectible, in such
cases, the provision for credit losses is not affected when a specific reserve for at least that amount already exists. Techniques utilized include comparing the loan's carrying
amount to the estimated present value of its future cash flows or the fair value of its underlying collateral, or the loan's observable market price.

Even minor changes in the level of estimated losses can significantly affect management's determination of the appropriate allowance because those changes must be 

applied across a large portfolio. To illustrate, an increase in estimated losses equal to one percent of our residential mortgage loan portfolio would result in a $26.6 
million increase in the allowance, and a corresponding decrease to net income, or a $0.48 decrease in basic earnings per common share. The same increase in estimated 
losses for the commercial loan and commercial mortgage portfolio would result in a $12.3 million increase in the allowance and a corresponding decrease to net income, or a 
$0.22 decrease in basic earnings per common share. Such adjustments to the allowance for credit losses can materially affect financial results.

Determination of the allowance for credit losses is inherently subjective. It requires significant estimates including the amounts and timing of expected future cash flows 

on impaired loans, appraisal values of underlying collateral for collateralized loans, and the amount of estimated losses on pools of homogeneous loans which is based on
historical loss experience and consideration of current economic trends, all of which may be susceptible to significant change.

Recognition of Other-Than-Temporary Impairments on Investments

For debt securities, we consider a decline in fair value to be other-than-temporary when it does not expect to recover the entire amortized cost basis of the security.
Investments in debt securities in unrealized loss positions are analyzed as part of our ongoing assessment of OTTI. When we intend to sell such securities or it is more likely
than not that we will be required to sell the securities before recovering the amortized cost, we recognize an impairment loss equal to the full difference between the amortized 
cost basis and the fair value of those securities. When we do not intend to sell or it is more likely than not that we will hold such securities until recovering the amortized cost, we
determine whether any credit losses exist to identify any OTTI.

ff

In situations where there is a credit loss, only the amount of impairment relating to credit losses on AFS and HTM investments is recognized in net income. The degree

of judgment involved in determining the recoverable value of an investment security is dependent upon the availability of observable market prices or observable market 
parameters. When observable market prices and parameters do not exist, judgment is necessary to estimate recoverable value which gives rise to added uncertainty in the
assessment. The assessment takes into consideration factors such as interest rate changes, movements in credit spreads. We believe that the amount that has been 
recognized in net income has been a historically accurate estimate of the amount of impairment relating to credit losses on these investments.

67

Our valuations may include inputs and assumptions that are less observable or require greater estimation, thereby resulting in values which may be greater or lower 

than the actual value at which the investments may be ultimately sold or the ultimate cash flows that may be recovered. If the assumptions on which we base our valuations
change, we may experience additional OTTI or realized losses or gains, and the period-to-period changes in value could vary significantly.

Fair Values

We define fair value as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market 

for the asset or liability in an orderly transaction between market participants on the measurement date. We determine the fair values of assets and liabilities based on the fair 
value hierarchy which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. The relevant 
accounting standard describes three levels of inputs that may be used to measure fair value. Investments classified as trading and AFS, and derivative assets and liabilities are 
recognized in the consolidated balance sheet at fair value.

Fair value inputs are considered Level 1 when based on unadjusted quoted prices in active markets for identical assets.

We determine fair value based on quoted market prices, where available. If quoted prices are not available, fair value is estimated based upon other observable inputs, 
and may include valuation techniques such as present value cash flow models or other conventional valuation methods. In addition, when estimating the fair value of assets, we 
may use the quoted price of similar assets, if available.

We use unobservable inputs when observable inputs are not available. These inputs are based upon our judgments and assumptions, which represent our assessment

of the assumptions market participants would use in pricing the asset or liability, which may include assumptions about risk, counterparty credit quality and liquidity and are 
developed based on the best information available. The use of different assumptions could produce significantly different results, which could have material positive or negative
effects on the Bank's results of operations.

Significant assets measured at fair value on a recurring basis include our US government and federal agencies investments, corporate debt securities, and commercial 

mortgage-backed securities. The fair values of these instruments are generally sourced from an external pricing service and are classified as Level 2 within the fair value 
hierarchy. The service's pricing models use predominantly observable valuation inputs to measure the fair value of these securities under both the market and income 
approaches.

Fair value is also used on a nonrecurring basis to evaluate certain assets for impairment or for disclosure purposes. Examples of nonrecurring uses of fair value

include other real estate owned, loan impairments for certain loans and goodwill.

We review and update the fair value hierarchy classifications on a quarterly basis. We also verify the accuracy of the pricing provided by our primary external pricing 

service on a quarterly basis.

There were no transfers between Level 1 and Level 2 during the years ended December 31, 2018 and 2017.

Refer to Note 17 "Fair value measurement" of the audited consolidated financial statements for further detail on the judgments made in classifying instruments in the 

fair value hierarchy.

Goodwill

We account for acquisitions using the acquisition method of accounting, under which the acquired company's net assets are recorded at fair value at the date of the

acquisition and the difference between the fair value of consideration and fair value of the net assets acquired is recorded as goodwill, if positive, and as bargain purchase gain, 
if negative.

Goodwill is tested annually in the third quarter for impairment at the reporting unit level, or more frequently if events or circumstances indicate there may be
impairment. The goodwill impairment analysis is a two-step test. The first step, used to identify potential impairment, involves comparing each reporting unit's fair value to its
carrying value including goodwill. If the fair value of a reporting unit exceeds its carrying value, applicable goodwill is deemed to be not impaired. If the carrying value exceeds 
fair value, there is an indication of impairment and the second step is performed to measure the amount of impairment.

The second step involves calculating an implied fair value of goodwill for each reporting unit for which the first step indicated impairment. The implied fair value of 

goodwill is determined in the same manner as the amount of goodwill recognized in a business combination, which is the excess of the fair value of the reporting unit, as
determined in the first step, over the aggregate fair values of the individual assets, liabilities and identifiable intangible assets as if the reporting unit were being acquired in a 
business combination. If the implied fair value of goodwill exceeds the carrying value of goodwill assigned to the reporting unit, there is no impairment. If the carrying value of 
goodwill assigned to a reporting unit exceeds the implied fair value of the goodwill, an impairment charge is recorded for the excess. An impairment loss recognized cannot
exceed the amount of goodwill assigned to a reporting unit, and the loss establishes a new basis in the goodwill. Subsequent reversal of goodwill impairment losses is not
permitted.

We rely on several assumptions when estimating the fair value of our reporting units using the discounted cash flow method. These assumptions include the estimated

future cash flows from operations, current discount rate, as well as projected loan losses, an estimate of terminal value and other inputs. Our estimated future cash flows are
largely based on our historical actual cash flows and industry and economic trends, among other considerations. Although management has used the estimates and
assumptions it believes to be most appropriate in the circumstances, it should be noted that even relatively minor changes in certain valuation assumptions used in 
management's calculation would result in significant differences in the results of the impairment test.

The valuation of goodwill is dependent on forward-looking expectations related to nationwide and local economic conditions and our associated financial performance.
In the future, if our acquisitions do not yield expected returns or there are changes in discount rates, we may be required to take additional charges to our earnings based on the
impairment assessment process, which could harm our business, financial condition, results of operations and prospects. We had $24.0 million as of December 31, 2018 and 
$21.5 million as of December 31, 2017 of goodwill, and the results of the impairment analysis for both annual periods resulted in no impairment being required. 

Employee Future Benefits

We maintain trusteed pension plans for substantially all employees as either non-contributory defined benefit plans or defined contribution plans. Benefits under the 
defined benefit plans are primarily based on the employee's years of credited service and average annual salary during the final years of employment as defined in the plans.
We also provide post-retirement medical benefits for certain qualifying active and retired Bermuda-based employees.

68

 
The calculations of the amounts recorded require the use of various actuarial assumptions, such as discount rates, assumed rates of return on plan assets, 
compensation increases, and turnover rates. We review our actuarial assumptions on an annual basis and make modifications to the assumptions based on current rates and 
trends when appropriate. We believe that the assumptions used in recording our defined benefit plan obligations are reasonable based on our experience and advice from our 
actuaries.

The post-retirement medical benefits obligation is determined using our assumptions regarding health care cost trend rates. The health care trend rates are developed 

based on historical cost data, the near-term outlook on health care trends and the likely long-term trends.

In accordance with US GAAP, actual results that differ from the assumptions are accumulated and amortized over future periods and, therefore, generally affect

recognized expense and the recorded obligation of future periods. While management believes that the assumptions used are appropriate, differences in actual experience or 
changes in assumptions may affect the defined benefit obligations and future expense.

ff

See Note 11 "Employee benefit plans" to our audited consolidated financial statements as of December 31, 2018 for more information on our pension plans and post-

retirement medical benefit plan, along with the key actuarial assumptions.

69

Distribution of Assets, Liabilities and Shareholders' Equity; Interest Rates and Interest Differential

Average Balance Sheet and Interest Rates

SELECTED STATISTICAL DATA

The following table presents average consolidated balance sheets and net interest income for the years indicated:

(in millions of $)

Bermuda

Assets

Cash due from banks — Interest bearing

Securities purchased under agreement to resell

Short-term investments

Held-for-trading

Available-for-sale

Held-to-maturity

Investment in securities(1)

Commercial

Consumer

Total loans, net of allowance for credit losses(2)

Interest-earning assets

Other assets

Total assets
Liabilities

Customer deposits

Bank deposits

Interest bearing deposits

Securities sold under agreement to repurchase

Long-term debt

Interest bearing liabilities
Non-interest bearing current accounts

Other liabilities

Total liabilities

Shareholders' equity

Total liabilities and shareholders' equity

Non-interest bearing funds net of non-interest-earning assets (free balance)
Net interest margin

Net interest spread

For the year ended December 31,

2018

Interest
income/
expense

Average
balance

Average
yield/
rate

Average
balance

2017

Interest
income/
expense

Average
yield/
rate

Average
balance

2016

Interest
income/
expense

Average
yield/
rate

738.9

72.0

47.1

1.1

1,874.2

898.4

2,773.6

860.5

1,169.0

2,029.5

5,661.2

206.0

5,867.2

3,679.9

9.5

3,689.4

1.6

133.4

3,824.4
1,591.9

193.5

5,609.9

257.3

5,867.2

1,385.9

9.9

1.9

0.5

—

46.2

27.5

73.7

50.7

79.7

130.3

216.3

1.34 %
2.59 %
1.10 %
—
2.47 %
3.06 %
2.66 %
5.89 %
6.81 %
6.42 %
3.82 %

216.3

3.69 %

(5.8)

(0.6)

(6.4)

—

(6.9)

(13.4)

(0.16)%

(6.54)%

(0.17)%

(2.11)%

(5.21)%

(0.35)%

13.4

(0.24)%

915.6

70.2

210.6

0.9

2,171.6

665.3

2,837.8

681.0

1,218.4

1,899.4

5,933.7

206.0

6,139.6

3,738.9

4.7

3,743.6

—

117.0

3,860.6
1,759.1

177.6

5,797.3

342.3

6,139.6

1,553.2

8.3

1.3

0.8

—

42.5

19.4

61.9

37.5

78.0

115.4

187.8

0.90 %
1.85 %
0.40 %
—
1.96 %
2.91 %
2.18 %
5.49 %
6.39 %
6.07 %
3.16 %

187.8

3.06 %

(3.9)

(0.3)

(4.2)

—

(5.0)

9.2

(0.10)%

(6.99)%

(0.11)%

— %

(4.23)%

(0.24)%

(9.2)

(0.16)%

933.3

26.7

405.9

0.7

1,808.0

430.0

2,238.7

815.1

1,343.9

2,159.0

5,736.9

199.8

5,936.7

3,784.9

22.8

3,807.6

16.0

117.0

3,940.7
1,486.1

175.7

5,602.5

334.2

5,936.7

1,796.2

4.3

0.4

1.4

—

32.5

12.2

44.7

40.9

79.2

120.0

170.9

0.46 %
1.56
0.34 %
—
1.80 %
2.85 %
2.00 %
5.00 %
5.88 %
5.55 %
2.98 %

170.9

2.88 %

(5.6)

(0.2)

(5.8)

(0.1)

(4.5)

(10.4)

(0.15)%

(1.01)%

(0.15)%

(0.72)%

(3.84)%

(0.26)%

(10.4)

(0.19)%

229.6

3.58 %
3.45 %

178.6

3.01 %
2.90 %

160.5

2.78 %
2.69 %

Ratio of average interest earning asset/ interest bearing liabilities

148.0%

153.7%

145.6%

Non-Bermuda

Assets

Cash due from banks — Interest bearing
Short-term investments

Held for trading

Available-for-sale

Held-to-maturity

Investment in securities(1)

Commercial
Consumer

Total loans, net of allowance for credit losses(2)

Interest-earning assets

Other assets

Total assets

Liabilities

Customer deposits

Bank deposits

Interest bearing deposits

Interest bearing liabilities

Non-interest bearing current accounts

Other liabilities

Total liabilities

Shareholders' equity

Total liabilities and shareholders' equity

Non-interest bearing funds net of non-interest-earning assets (free balance)

Net interest margin

Net interest spread
Ratio of average interest earning asset/ interest bearing liabilities

1,031.5
87.7

—

900.1

905.2

1,805.3

462.8
1,503.5

1,966.3

4,890.8

146.4

5,037.2

3,672.9

13.5

3,686.4

3,686.4

639.9

87.5

4,413.9

623.4

5,037.2

476.9

11.9
0.7

—

22.7

27.9

50.6

25.7
62.5

88.2

151.3

1.15 %
0.77 %
— %
2.52 %
3.08 %
2.80 %
5.55 %
4.16 %
4.48 %
3.09 %

151.3

3.00 %

(10.9)

(0.3)

(11.2)

11.2

(0.30)%

(2.50)%

(0.30)%
0.30 %

(11.2)

(0.25)%

1,074.5
101.8

—

1,143.8

592.2

1,736.0

549.9
1,216.5

1,766.4

4,678.7

140.0

4,818.7

3,680.6

20.8

3,701.5

3,701.5

634.0

76.8

4,412.3

406.5

4,818.7

977.3

6.2
0.6

—

22.8

16.8

39.5

23.3
48.3

71.6

117.9

0.58 %
0.55 %
— %
1.98 %
2.83 %
2.28 %
4.24 %
3.97 %
4.05 %
2.52 %

117.9

2.45 %

(6.3)

(0.5)

(6.7)

6.7

(0.17)%

(2.17)%

(0.18)%
0.18 %

(6.7)

(0.15)%

1,146.6
142.8

132.7

1,326.8

242.4

1,701.9

615.5
1,146.6

1,762.1

4,753.4

143.6

4,897.0

3,890.7

35.5

3,926.2

3,926.2

556.5

(52.0)

4,430.6

466.4

4,897.0

827.3

3.0
0.7

1.7

20.7

10.0

32.4

24.9
43.0

68.0

104.0

0.26 %
0.47 %
1.30 %
1.55 %
4.11 %
1.90 %
4.05 %
3.75 %
3.86 %
2.18 %

104.0

2.12 %

(6.0)

—

(6.0)

(6.0)

(0.15)%

(0.08)%

(0.15)%

(0.15)%

(6.0)

(0.14)%

140.1

2.86 %
2.75 %

111.1

2.06 %
2.29 %

98.0

2.06 %
1.99 %

132.7%

126.4%

121.1%

______________________________
(1) 

(2) 

Yields are based on average historical costs and yields on securities held in income tax exempt jurisdictions are not computed on a tax-equivalent yield basis.
Interest income and rates on loans include loan fees. Additionally, average non-accrual loans were included in the average loan balances used to determine the average 
yield on loans in all of the periods presented.

70

Analysis of Changes in Volume and Rate on Interest Income and Interest Expense

The following table presents the amount of changes in interest income and interest expense from December 31, 2017 to December 31, 2018 and from December 31,

2016 to December 31, 2017, due to changes in both average volume and average rate. Changes not solely due to volume or rate have been allocated to volume.

(in millions of $)

Interest income related to:

Bermuda

Cash due from banks — Interest bearing

Securities purchased under agreement to resell

Short-term investments

Held-for-trading

Available-for-sale

Held-to-maturity

Total investment in securities(1)

Commercial

Consumer

Total loans, net of allowance for credit losses(2)

Total interest-earning assets

Interest expenses related to:

Customer deposits

Bank deposits

Securities sold under agreement to repurchase

Long-term debt

Total interest bearing liabilities

Change in net interest income

Non-Bermuda

Cash due from banks — Interest bearing

Short-term investments

Held-for-trading

Available-for-sale

Held-to-maturity

Total investment in securities(1)

Commercial

Consumer

Total loans, net of allowance for credit losses(2)

Interest rate swaps

Total interest earning assets

Interest expenses related to:

Customer deposits

Bank deposits

Total interest bearing liabilities

Change in net interest income

______________________________

2018 compared to 2017

2017 compared to 2016

Increase/
(Decrease)
due to
Changes in

Net
Increase/
(Decrease)

Increase/
(Decrease)
due to
Changes in

Net
Increase/
(Decrease)

Volume

Rate

Volume

Rate

(2.36)

0.05

(1.80)

—

(7.34)

7.12

(0.21)

10.56

(3.36)

7.20

2.87

0.09

(0.32)

—

(0.86)

(1.08)

1.79

(0.50)

(0.11)

—

(6.15)

9.63

3.49

(4.83)

11.93

7.10

—

9.97

0.02

0.18

0.20

10.18

3.96

0.52

1.49

—

11.02

0.96

11.98

2.64

5.06

7.70

25.65

(1.97)

0.02

(0.03)

(1.14)

(3.12)

22.53

6.18

0.23

—

6.10

1.47

7.58

7.21

2.27

9.48

—

23.46

(4.63)

(0.07)

(4.70)

18.77

1.60

0.57

(0.31)

—

3.68

8.09

11.77

13.20

1.70

14.90

28.52

(1.88)

(0.29)

(0.03)

(1.99)

(4.20)

24.33

5.68

0.12

—

(0.05)

11.11

11.06

2.38

14.20

16.57

—

33.44

(4.60)

0.11

(4.49)

28.94

(0.17)

0.80

(0.78)

—

7.04

6.82

13.86

(7.49)

(8.25)

(15.73)

(2.02)

0.06

1.27

—

—

1.33

(0.69)

(0.43)

(0.23)

(1.73)

(3.70)

9.88

4.45

(2.78)

2.78

(0.01)

—

3.78

0.38

0.32

0.69

4.48

4.14

0.08

0.24

—

3.00

0.32

3.33

4.08

7.02

11.10

18.88

1.62

(1.36)

0.12

(0.46)

(0.08)

18.80

3.64

0.12

—

5.79

(3.15)

2.64

1.16

2.51

3.66

—

10.06

(0.66)

(0.74)

(1.40)

8.65

3.97

0.88

(0.54)

—

10.04

7.14

17.18

(3.41)

(1.23)

(4.64)

16.86

1.69

(0.10)

0.12

(0.46)

1.25

18.11

3.20

(0.11)

(1.73)

2.08

6.73

7.09

(1.63)

5.28

3.66

—

13.84

(0.29)

(0.42)

(0.71)

13.13

(1)

(2)

Yields are based on average historical costs and yields on securities held in income tax exempt jurisdictions are not computed on a tax-equivalent yield basis.

Interest income and rates on loans include loan fees. Additionally, average non-accrual loans were included in the average loan balances used to determine the average 
yield on loans in all of the periods presented.

71

 
 
Investment Portfolio

The following table sets forth the composition of our debt and equity securities as of the dates indicated measured at amortized cost of fair value. See Note 5 

"Investment in securities" to our audited consolidated financial statements as of and for the year ended December 31, 2018 and 2017, included elsewhere in this report for 
further discussion.

(in millions of $)

Trading

Mutual funds

Total trading

Available-for-sale

US government and federal agencies

Non-US governments debt securities

Corporate debt securities

Asset-backed securities — Student loans

Commercial mortgage-backed securities

Residential mortgage-backed securities

Total available-for-sale

Held-to-maturity

US government and federal agencies

Total held-to-maturity

Total investment in securities

As of
December 31,

2018

2017

6.5

6.5

6.8

6.8

1,786.5

2,709.1

25.4

78.7

12.6

123.2

156.3

26.2

243.4

12.5

141.5

184.7

2,182.7

3,317.4

2,066.1

2,066.1

4,255.4

1,382.0

1,382.0

4,706.2

72

The following table presents an analysis of remaining contractual maturities and weighted average yields for interest bearing securities as of December 31, 2018.

Yields on tax-exempt obligations have been computed on a tax-equivalent basis.

(in millions of $)

Trading

Mutual funds

Total trading

Available-for-sale

US government and federal agencies

Non-US governments debt securities

Corporate debt securities

Asset-backed securities — Student loans

Commercial mortgage-backed securities

Residential mortgage-backed securities 

Total available-for-sale

Held-to-maturity

US government and federal agencies

Total held-to-maturity

Total investment in securities

Weighted average yield(1)

Remaining term to maturity

Within
1 year

1 to 5
years

5 to 10
years

Over 10
years

No specific
maturity

Total

—

—

—

3.1

14.9

—

—

—

—

—

34.4

22.4

63.8

—

—

—

18.0

120.6

—

—

18.0

2.17%

—

—

120.6

2.61%

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

6.5

6.5

6.5

6.5

1,752.1

1,786.5

—

—

12.6

123.2

156.3

25.5

78.7

12.6

123.2

156.3

2,044.2

2,182.8

2,066.1

2,066.1

4,116.8

2,066.1

2,066.1

4,255.4

—%

—%

3.09%

___________
(1)

Yields are based on average historical costs and yields on securities held in income tax exempt jurisdictions are not computed on a tax-equivalent yield basis.

As of December 31, 2018, no investment other than securities of the US Government and US Government agencies exceeded 10% of shareholders' equity.

73

 
 
Loan Portfolio

Composition of the Loan Portfolio

The following table shows the composition of the Group's loan portfolio by type of loan and geographic location as of the dates indicated. See Note 6 "Loans" to our 
audited consolidated financial statements included elsewhere in this report for further discussion of our loan portfolio inclusive of the Bank's policies for placing loans on a non-
accrual status.

(in millions of $)

Government

Commercial and industrial

Commercial overdrafts

Total commercial loans

Specific allowance for credit losses on
commercial loans

Total commercial loans after specific

allowance for credit loss

Commercial mortgage

Construction

Total commercial real estate loans

Specific allowance for credit losses on

commercial real estate loans

Total commercial real estate loans after
specific allowance for credit losses

Automobile financing

Credit card

Overdrafts

Other consumer

Total consumer loans

Specific allowance for credit losses on

consumer loans

Total consumer loans after specific

allowance for credit losses

As of December 31,

2018

Non-

2017

Non-

2016

Non-

2015

Non-

2014

Non-

Bermuda Bermuda

Bermuda Bermuda

Bermuda Bermuda

Bermuda Bermuda

Bermuda Bermuda

93.0

291.5

16.3

400.8

12.7

222.4

16.8

251.8

140.0

197.3

18.6

355.9

13.4

173.7

2.9

190.0

94.5

130.2

22.6

17.9

201.7

2.8

202.8

121.5

35.0

22.4

221.2

5.7

247.3

222.3

359.2

249.4

66.7

137.1

48.1

251.9

46.8

251.4

11.2

309.4

(2.8)

(1.7)

(2.9)

—

(0.6)

—

(0.6)

—

(0.4)

(0.1)

398.0

304.5

29.8

334.3

250.1

192.5

48.9

241.4

353.0

346.1

24.5

370.6

190.0

189.7

23.7

213.5

246.7

364.0

24.5

222.3

217.6

4.4

358.6

415.7

5.4

249.4

249.6

8.2

388.5

222.0

421.1

257.8

251.5

415.3

—

415.3

309.3

281.7

20.6

302.3

(0.6)

—

(0.6)

—

(0.8)

—

(0.7)

(2.2)

(0.8)

(1.1)

333.7

241.4

370.0

213.5

387.7

222.0

420.4

255.6

414.5

301.2

13.2

60.5

10.5

28.4

112.6

7.0

23.6

2.4

35.1

68.0

13.1

57.8

5.5

29.8

106.2

6.2

21.2

2.9

51.2

81.5

13.1

57.7

2.4

30.8

104.0

6.9

20.8

3.2

63.2

94.1

12.3

59.1

4.8

32.0

7.6

19.8

8.2

84.1

12.6

58.5

12.9

43.7

108.2

119.7

127.8

7.7

20.7

8.2

113.9

150.5

(0.3)

—

(0.3)

—

(0.3)

—

(0.3)

—

(0.4)

—

112.4

68.0

105.9

81.5

103.7

94.1

107.9

119.6

127.4

150.5

Residential mortgage loans

1,121.3

1,538.7

1,156.1

1,338.6

1,205.5

1,131.1

1,243.2

1,290.8

1,270.9

1,238.6

Specific allowance for credit losses on

residential mortgage loans

Total residential mortgage loans after
specific allowance for credit losses

(8.6)

(1.0)

(8.7)

(1.2)

(9.6)

(0.6)

(13.4)

(1.9)

(14.8)

(1.4)

1,112.7

1,537.7

1,147.5

1,337.3

1,195.9

1,130.5

1,229.8

1,288.9

1,256.1

1,237.2

Total gross loans

1,969.0

2,100.0

1,988.8

1,823.5

1,945.2

1,669.5

2,131.8

1,917.7

2,065.8

2,000.8

Specific allowance for credit losses

General allowance for credit losses

(12.2)

(7.1)

(2.7)

(3.1)

(12.4)

(16.3)

(1.3)

(5.5)

(11.2)

(25.0)

(0.6)

(7.6)

(15.0)

(20.2)

(4.1)

(10.0)

(16.2)

(19.0)

(2.6)

(9.7)

Net loans

1,949.7

2,094.2

1,960.1

1,816.8

1,909.1

1,661.4

2,096.6

1,903.5

2,030.6

1,988.6

74

 
 
 
 
 
Maturity Profile of the Loan Portfolio

The following table presents certain items in our loan portfolio by contractual maturity as of December 31, 2018.

(in millions of $) (audited)

Bermuda

Commercial loans

Commercial real estate

Consumer loans

Residential mortgages

Total Bermuda

Non-Bermuda

Commercial loans

Commercial real estate

Consumer loans

Residential mortgages

Total Non-Bermuda

Total

As at December 31, 2018
Remaining term to average
contractual maturity

Within
1 year

1 to 5
years

Over 5
years

Total

81.5

16.4

75.3

10.4

183.6

53.3

49.2

37.3

152.1

291.9

475.5

228.6

100.0

30.6

48.6

407.8

181.9

72.9

16.5

833.6

1,104.9

1,512.7

90.8

217.8

6.8

1,062.3

1,377.7

16.6

119.2

14.2

553.0

703.0

2,080.7

400.9

334.2

112.7

1,121.3

1,969.1

251.8

241.3

68.0

1,538.7

2,099.8

4,068.9

The following table presents our loan portfolio by maturity and type of interest as of December 31, 2018.

(in millions of $) (audited)

Loans with fixed interest rates

Loans with floating or adjustable interest rates

Total

Loan and Lease Concentrations

As at December 31, 2018
Remaining term to average
contractual maturity

Within
1 year

1 to 5
years

Over 5
years

24.1

451.3

475.4

101.5

1,411.3

1,512.8

429.4

1,651.3

2,080.7

Total

555.0

3,513.9

4,068.8

As of December 31, 2018, we did not identify any concentration of loans and leases that exceeded 10% of total loans and leases. See Note 7 "Credit risk 

concentrations" to our audited consolidated financial statements as of and for the year ended December 31, 2018 included elsewhere in this report for further discussion of how 
we manage concentration exposures.

Risk Elements

For details on our policy for placing loans on non-accrual status, see Note 2 "Significant accounting policies" to our audited consolidated financial statements as of and 

for the year ended December 31, 2018 included elsewhere in this report.

75

The following table shows a five-year history of non-accrual loans, loans past due 90 days or more and other potential problem loans. See "Management's Discussion

and Analysis of Financial Condition and Results of Operations — Critical Accounting Policies and Estimates" for our policies for determining non-performing and potential 
problem loans.

(in millions of $)

Non-accrual loans

Commercial loans

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total consumer loans

Residential mortgages

Accruing loans past due 90 days and
more

Commercial loans

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total consumer loans

Residential mortgages

Total accruing loans past 90 days and
more

Loans modified in a troubled debt 
restructuring ("TDR")(1)

Commercial loans

Commercial real estate loans

Consumer loans

Residential mortgages

Total loans modified in a TDR

________________
(1)

Total recorded investment.

2018

2017

2016

2015

2014

As of December 31,

Bermuda Bermuda

Bermuda Bermuda

Bermuda Bermuda

Bermuda Bermuda

Bermuda Bermuda

0.6

—

0.6

5.5

0.3

—

—

0.6

0.9

34.0

40.9

—

—

—

—

—

0.4

—

—

0.4

6.2

6.6

—

2.8

—

43.5

46.2

—

—

—

0.5

—

—

—

0.1

0.1

6.9

7.5

—

—

—

—

—

—

—

0.3

0.3

2.3

2.6

1.0

0.5

—

3.0

4.5

0.6

—

0.6

5.4

0.1

—

—

0.9

1.0

—

—

—

4.9

—

—

—

0.4

0.4

0.6

0.1

0.7

8.3

0.1

—

—

1.6

1.7

0.1

0.1

0.2

4.0

—

—

—

0.2

0.2

40.4

47.4

12.6

17.9

45.0

55.7

11.7

16.1

—

—

—

—

—

0.1

—

0.1

0.2

4.5

4.7

—

14.2

—

34.0

48.2

—

—

—

0.7

—

—

0.5

—

0.5

8.2

9.4

1.1

0.4

0.1

1.6

3.2

—

—

—

—

—

0.2

—

—

0.2

8.5

8.7

—

17.9

—

22.2

40.1

1.1

—

1.1

0.8

—

—

—

0.3

0.3

14.9

17.1

—

8.0

0.1

1.2

9.3

7.4

—

7.4

4.1

0.2

—

—

0.8

1.0

28.4

40.9

—

—

—

—

—

0.1

—

—

0.1

6.1

6.2

—

4.0

—

71.3

75.3

3.8

3.8

—

—

—

—

—

—

3.8

7.6

—

—

—

—

—

—

—

—

—

0.4

0.4

1.0

0.5

—

3.4

4.9

—

—

0.4

—

—

—

—

—

4.5

4.9

—

—

—

—

—

—

—

—

—

1.5

1.5

1.0

0.4

—

3.9

5.3

7.5

—

7.5

4.3

0.2

—

—

0.5

0.7

26.4

38.9

—

—

—

—

—

0.2

—

—

0.2

2.7

2.9

—

4.1

—

66.6

70.7

76

Impact of Impaired Loans on Interest Income

The following table presents the gross interest income for both non-accrual and TDRs that would have been recognized if such loans had been current in accordance
with their original contractual terms, and had been outstanding throughout the period or since origination if held for only part of the period. The table also presents the interest
income related to these loans that was actually recognized for the year.

(in millions of $)

Gross amount of interest income that would have been recorded in accordance with 
original contractual terms, and had been outstanding throughout the year or 
since origination, if held for only part of the year(1)

Interest income actually recognized

Total interest income forgone

Year-ended
December 31, 2018
Total

8.4

(4.9)

3.5

________________
(1) 

Based on the contractual rate that was being charged at the time the loan was restructured or placed on non-accrual status.

Potential Problem Loans

This disclosure presents outstanding amounts as well as specific reserves for certain loans and leases where information about possible credit problems of borrowers 

causes management to have serious doubts as to the ability of such borrowers to comply with the present repayment terms. At December 31, 2018, we did not identify any 
potential problem loans or leases within the portfolio that were not already included in "Risk Elements" above.

Cross-Border Outstandings

The following table presents the aggregate amount of cross-border outstandings from borrowers or counterparties for each foreign country that exceeds 0.75% of 

consolidated assets for any of the periods reported below. Cross-border outstandings include loans, receivables, interest bearing deposits with other banks, other interest
bearing investments and monetary assets that are denominated in either dollars or other non-local currency.

The table separately presents the amounts of cross-border outstandings by type of borrower including governments, banks and financial institutions and other, along

with an analysis of local country assets net of local country liabilities.

Country of counterparty

(in millions of $)

Governments and official institutions

Banks and other financial institutions

Commercial and industrial

Residential

Total cross border outstandings

Net local country claims

Total exposure

Country of counterparty

(in millions of $)

Governments and official institutions

Banks and other financial institutions

Commercial and industrial

Residential

Total cross border outstandings

Net local country claims

United
Kingdom

United
States

Canada

St. Lucia

Australia

For the year ended
December 31, 2018

51.0

657.2

317.0

469.4

99.3

405.5

174.6

3,973.9

146.6

314.3

—

—

1,494.6

4,653.3

460.9

18.8

36.9

—

—

—

—

1,550.3

4,653.3

460.9

—

—

90.5

—

90.5

—

—

90.5

—

145.7

—

—

145.7

—

—

145.7

United
Kingdom

United
States

Canada

St. Lucia

Australia

For the year ended
December 31, 2017

159.7

602.6

208.3

355.7

249.1

444.7

349.9

4,183.5

115.5

272.7

—

—

1,326.3

5,227.2

388.2

16.2

52.7

—

—

—

—

—

—

120.1

—

120.1

—

—

—

113.9

—

—

113.9

—

—

Total exposure

1,395.2

5,227.2

388.2

120.1

113.9

77

Country of counterparty

(in millions of $)

Governments and official institutions

Banks and other financial institutions

Commercial and industrial

Residential

Net local country claims

Total exposure

United
Kingdom

United
States

Canada

Guernsey (1)

For the year ended
December 31, 2016

580.1

566.4

46.5

312.0

1,505.0

102.0

—

398.1

846.4

334.5

3,674.1

5,253.0

—

—

271.5

246.9

—

—

518.4

—

—

1,607.0

5,253.0

518.4

—

—

—

—

—

—

—

—

____________________________
There were no countries listed above which were experiencing liquidity problems as of any of the period-end dates listed.

(1) 

For the year ended December 31, 2016, there were no cross border outstanding exposures to Guernsey in excess of 1% of total assets.

Loan Concentration

As of December 31, 2018, there were no individual loans for which their net carrying value was greater than 10% of the total loans outstanding.

Summary of Loan Loss Experience

The following table presents our loan loss experience for the years indicated.

(in millions of $)

Balance at the beginning of the year

For the year ended December 31,

2018

2017

2016

2015

2014

35.4

44.2

49.3

47.5

52.8

Bermuda

Charge-offs

Commercial loans

Commercial real estate

Consumer loans

Residential mortgages

Recoveries

Commercial loans

Commercial real estate

Consumer loans

Residential mortgages

Non-Bermuda

Charge-offs

Commercial loans

Commercial real estate

Consumer loans

Residential mortgages

Recoveries

Commercial loans

Commercial real estate

Consumer loans

Residential mortgages

Charge-offs, net of recoveries

Additional charge to operations

Balance at the end of the year

Average loans

(0.2)

—

(0.6)

(2.2)

—

—

0.4

0.1

—

—

(0.3)

(0.7)

—

—

0.3

0.1

(3.2)

(7.1)

25.1

—

—

(1.3)

(2.3)

0.1

—

0.5

0.3

(0.2)

(0.8)

0.3

(0.1)

—

—

0.2

0.2

(3.1)

(5.7)

35.4

(0.1)

(2.8)

(1.7)

(2.9)

0.1

—

1.1

—

—

(1.7)

(0.2)

(1.0)

—

—

0.2

0.1

(9.0)

3.9

44.2

(0.2)

(0.2)

(3.3)

(1.6)

—

0.2

0.3

1.1

(0.3)

(0.1)

(0.4)

(0.4)

0.2

0.6

0.1

0.3

(3.7)

5.5

49.3

—

(6.6)

(2.0)

(3.7)

—

—

1.9

—

(0.8)

—

0.1

(2.5)

0.1

—

—

0.3

(13.2)

7.9

47.5

3,995.8

3,665.8

3,921.1

4,026.7

4,075.0

Ratio of net charge-offs during the period to average loans outstanding

during the year

(0.08) %

(0.08) %

(0.23) %

(0.09) %

(0.32)%

78

See "Management's Discussion and Analysis of Financial Condition and Results of Operations" located elsewhere in this report for further details on additional charges

to operations.

The following table presents allocation of allowances for credit losses for the periods indicated.

(in millions of $)

$

%(1)

$

%(1)

$

%(1)

$

%(1)

$

%(1)

2018

2017

2016

2015

2014

For the year ended December 31,

Balance at the end of the year

Bermuda

Commercial loans

Commercial real estate

Consumer loans

Residential mortgages

Non-Bermuda

Commercial loans

Commercial real estate

Consumer loans

Residential mortgages

Total

______________________________
(1)

Percent of loans in each category to total loans.

Deposits

4.5

3.4

0.7

10.7

2.4

0.7

0.1

2.6

25.1

1.1

1.0

0.6

1.0

0.9

0.3

0.2

0.2

0.6

1.8

8.4

0.7

17.9

1.5

2.2

0.2

2.8

35.5

0.5

2.3

0.6

1.5

0.8

1.0

0.3

0.2

0.9

1.7

13.2

0.7

20.5

1.7

3.0

0.3

3.2

44.2

0.7

3.4

0.7

1.7

0.8

1.3

0.3

0.3

1.2

4.3

3.7

1.3

25.9

4.4

2.8

1.5

5.4

49.3

1.2

0.9

1.2

2.1

1.8

1.1

1.2

0.4

1.6

3.1

4.2

1.4

26.5

4.7

1.7

1.4

4.5

47.5

1.2

1.0

1.1

2.1

1.5

0.6

0.9

0.4

1.6

The following table presents our interest bearing deposits for the years indicated.

(in millions of $, unless otherwise indicated)

Interest bearing deposits

Bermuda

Demand

Term

Total Bermuda(1)

Demand

Term

Total interest bearing deposits

Bermuda(1)

___________________________

For the year ended December 31,

2018

2017

2016

Average
balance

Average
rate

Average
balance

Average
rate

Average
balance

Average
rate

0.05%

0.45%

0.08%

0.50%

2,816.3

863.6

3,679.9

2,771.1

901.8

3,672.9

7,352.8

1,591.9

639.9

2,231.8

—%

0.73%

0.07%

0.99%

2,873.3

865.6

3,738.9

2,823.6

857.0

3,680.6

7,419.6

1,759.1

634.0

2,393.1

0.01%

0.41%

0.05%

0.57%

2,881.0

903.9

3,784.9

3,205.6

685.1

3,890.7

7,675.6

1,486.1

556.5

2,042.6

(1)

The aggregate amount of deposits by foreign depositors in Bermuda was approximately $1,506.8 million, $813.4 million, and $1,028.2 million as of December 31, 2018, 
2017 and 2016

, respectiv

ely.

79

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Term Deposits of $100,000 or More

The following table presents the amount of term deposits of $100,000 or more by time remaining until maturity as of 

December 31, 2018
:

(in millions of $)

Bermuda

Customer

Bank

Total Bermuda

Customer

Bank

Total Term Deposits of $100,000 or More

Remaining term to maturity

3 months
or less

3 to 6 months

6 to 12 months

Over
12 months

Total

598.5

—

598.5

608.4

6.7

615.1

1,213.6

92.4

—

92.4

126.0

—

126.0

218.4

184.3

—

184.3

235.3

0.1

235.4

419.7

43.4

—

43.4

11.5

—

11.5

54.9

918.7

—

918.7

981.2

6.8

988.0

1,906.7

Return on Equity and Assets

The following table presents our return on equity and assets for the years indicated.

Return on assets(1)

Return on equity(2)

Dividend payout ratio(3)

Equity to assets ratio(4)

______________________________

For the year ended December 31,

2018

2017

2016

1.8%

23.1%

42.8%

8.1%

1.4%

19.9%

46.4%

6.8%

1.1%

8.9%

33.9%

7.6%

(1)

(2)

(3)

(4)

Net income divided by average total assets.

Net income divided by average equity.

Dividends declared per share divided by net income per share. Figures reflect a ten-for-one reverse share split of common shares that the Bank effected on September 6,
2016. 

ff

Average equity divided by average total assets.

Short-Term Borrowings

There were no short-term borrowings in excess of 30% of shareholders' equity as of December 31, 2018 and 2017.

80

RISK MANAGEMENT

Risk Oversight and Management

General

The principal types of risk inherent in our business are market, liquidity, credit and operational risks.

Organizational structure

The Board has overall responsibility for determining the strategy for risk management, setting the Bank's risk appetite and ensuring that risk is monitored and controlled 

effectively. It accomplishes its mandate through the activities of two dedicated committees:

The Risk Policy and Compliance Committee ("RPC"):    This committee of the Board assists the Board in fulfilling its responsibilities by overseeing the Group's risk 

profile and its performance against approved risk appetites and tolerance thresholds. Specifically, the committee considers the sufficiency of the Group's policies, procedures 
and limits related to the identification, measurement, monitoring and control of activities that give rise to credit, market, liquidity, interest rate, operational, regulatory, compliance 
and reputational risks, as well as overseeing its compliance with laws, regulations and codes of conduct.

The Audit Committee:    This committee reviews the overall adequacy and effectiveness of the Group's system of internal controls and the control environment, 

including in respect of the risk management process. It reviews recommendations arising from internal and independent audit review activities and management's response to
any findings raised.

Both the RPC and Audit Committees are supported in the execution of their respective mandates by the dedicated Audit, Compliance and Risk Policy Committees for 

our UK, Guernsey, Jersey, Cayman Islands and the Bahamas operations, which oversee the sufficiency of local risk management policies and procedures and the effectiveness 
of the system of internal controls that are in place. These committees are chaired by non-executive directors drawn from the boards of directors for each segment.

The Group executive management team is led by the Chairman and Chief Executive Officer ("CEO") and includes the members of executive management reporting 

directly to the CEO. The executive management team is responsible for setting business strategy and for monitoring, evaluating and managing risks across the Group. It is 
supported by the following management committees:

The Group Risk Committee ("GRC"):    This committee comprises executive and senior management team members and is chaired by the Chief Risk Officer. It
provides a forum for the strategic assessment of risks assumed across the Group as a whole based on an integrated view of credit, market, liquidity, legal and regulatory 
compliance, operational, cyber, insurance, pension, investment, capital and reputational risks, ensuring that these exposures are consistent with the risk appetites and tolerance 
thresholds promulgated by the Board. It is responsible for reviewing, evaluating and recommending the Group's Risk Appetite Framework, the results of the Capital Assessment
and Risk Profile ("CARP"), the recovery and resolution planning process (including all associated stress testing performed) and the Group's key risk policies to the Board for 
approval, for reviewing and evaluating current and proposed business strategies in the context of our risk appetites and for identifying, reviewing and advising on current and
emerging risk issues and associated mitigation plans.

The Group Asset and Liability Committee ("GALCO"):    This committee comprises executive and senior management team members and is chaired by the Chief 
Financial Officer. The committee is responsible for liquidity, interest rate and exchange rate risk management and other balance sheet issues. It also oversees key policies and
the execution of the Group's investment and capital management strategies and monitors the associated risks assumed. It is supported in the execution of its mandate by the
work undertaken by the dedicated Asset & Liability Committees in each of the Bank's jurisdictional business units.

The Group Credit Committee ("GCC"):    This committee comprises executive and senior management and is chaired by the Chief Risk Officer. The committee is
responsible for a broad range of activities relating to the monitoring, evaluation and management of credit risks assumed across the Group at both transaction and portfolio 
levels. It is supported in the execution of its mandate by the Financial Institutions Committee ("FIC"), a dedicated sub-committee that is responsible for the evaluation and
approval of recommended inter-bank and counterparty exposures assumed in the Group's treasury and investment portfolios, and by the activities of the segment Credit
Committee, which reviews and approves transactions within delegated authorities and recommends specific transactions outside of these limits to the GCC for approval.

The Provisions and Impairments Committee:    This committee comprises executive and senior management team members and is chaired by the Chief Risk 

Officer. The committee is responsible for approving significant provisions and other impairment charges. It also oversees the overall credit risk profile of the Group in regards to 
non-accrual loans and assets. It is supported in the execution of its mandate by local credit committees and the GCC, which make recommendations to this committee.

Risk Management

We manage our exposure to risk through a three "lines of defense" model.

The first "line of defense" is provided by our jurisdictional business units, which retain ultimate responsibility for the risks they assume and for bearing the cost of risk

associated with these exposures.

The second "line of defense" is provided by our Risk Management group, which works in collaboration with our business units to identify, assess, mitigate and

monitor the risks associated with our business activities and strategies. It does this by:

•  Making recommendations to the GRC regarding the constitution of the Risk Appetite Framework;

•  setting risk strategies that are designed to manage risk exposures assumed in the course of pursuing our business strategies and aligning them with agreed

appetites;

•  establishing and communicating policies, procedures and limits to control risks in alignment with these risk strategies;

•  measuring, monitoring and reporting on risk levels;

•  opining on specific transactions that fall outside delegated risk limits; and

• 

identifying and assessing emerging risks.

The four functions within the Risk Management group that support our risk management activities are outlined below.

81

Group Market Risk — This unit provides independent oversight of the measurement, monitoring and control of liquidity and funding risks, interest rate and foreign 

exchange risks as well as the market risks associated with our investment portfolios. It also monitors compliance with both regulatory requirements and our internal policies and 
procedures relating to the management of these risks.

Group Credit Risk Management — This unit is responsible for the adjudication and oversight of credit risks associated with our retail and commercial lending 

activities and the management of risks associated with our investment portfolios and counterparty exposures. It also establishes the parameters and delegated limits within
which credit risks may be assumed and promulgates guidelines on how exposures should be managed and monitored.

Group Compliance — This unit provides independent analysis and assurance of our compliance with applicable laws, regulations, codes of conduct and
recommended best practices, including those associated with the prevention of financial crime, including money laundering and terrorist financing. It is also responsible for 
assessing our potential exposure to upstream risks and for providing guidance on the preparations that should be made in advance of these changes coming into effect. The
Group Head of Compliance reports directly to the CEO. 

ff

Group Operational Risk — This unit assesses the effectiveness of our procedures and internal controls in managing our exposure to various forms of operational risk, 

including those associated with new business activities and processes and the deployment of new technologies. It also oversees our incident management processes and
reviews the effectiveness of our loss data collection activities.

The third "line of defense" is provided by our Group Internal Audit function, which performs oversight and ongoing review, and challenges the effectiveness of the 

internal controls that are executed by both the business and Risk Management. The Group Head of Internal Audit reports to the Chair of the Audit Committee.

Regulatory Review Process

Our banking, trust and investment business activities are monitored by the BMA. One of the principal objectives of the BMA is to supervise, regulate and inspect 

Bermuda-based financial institutions to ensure their financial stability and soundness.

In addition to conducting on-site reviews, the BMA utilizes a comprehensive quarterly statistical return system that enables off-site monitoring. The statistical system is
consistent with Basel Committee Standards, which provides the BMA with a detailed breakdown of a bank's balance sheet and profit-and-loss accounts on both a consolidated
and unconsolidated basis. This information enables the BMA to monitor the soundness of a bank's financial position and ensure that it meets certain capital requirements. For 
more information, see "Supervision and Regulation — Bermuda — Supervision and Monitoring by the BMA".

Each of our regulated entities is separately monitored by the local regulatory authority in that jurisdiction to ensure their financial stability and soundness.

The Risk Appetite Framework

The Risk Appetite Framework is the cornerstone of our approach to risk management. Developed by executive management and approved formally by the Board, it 

communicates a willingness to take on certain risks in the pursuit of our strategic objectives and defines those that should be avoided. It also provides management with a clear 
mandate regarding the amount and type of risk that it may accept and establishes minimum expectations regarding the practices and behaviors that should be brought to bear in
managing the exposures assumed. It is aligned with the interests of our stakeholders, feeds into our business planning processes, and shapes our discussions on risk matters
generally.

Our framework comprises the following elements:

(1)     Nine broad categories of risk: credit; market; liquidity; legal and regulatory; governance; process and technology; people; country and political; and 

reputational. These represent the various risks that the Group assumes across the entirety of its operations in the pursuit of its strategic goals.

(2)     For each risk category, there is a declared risk appetite. To ensure consistency in our risk conversations, these have been distilled into the three options set 

out in the following table, with each appetite designed to convey a clear strategic direction in terms of the risk/reward profile assumed:

Appetite

Averse

Cautious

Open

Definition

Profile

  The Group will work to avoid exposure to this risk given
its potential for financial loss, reputational damage, and/
or the loss of customer and/or investor confidence.

  Our processes and controls are defensive and focus on
detection and prevention.

  Given the potential for financial loss, reputational
damage, and the loss of customer and/or investor
confidence, the Group will be very selective in the
exposures assumed to this risk and will monitor it
closely.

  The Group will consider opportunities to accept this risk
and will accept those that fall within clearly defined
parameters. The risk of loss or reputational damage is
accepted but the exposure can be estimated reliably
and can be managed to a tolerable level.

  Security is favored over reward. Exposures are only
assumed when the risk can be quantified accurately
and is assessed as being acceptable.

  Reward is commensurate with the risk assumed.
Exposures can be estimated reliably and structures,
systems and processes are in place to manage them.

(3)     A statement of our governing principles relating to each risk category. This establishes the characteristics of the risks that the Bank is willing to assume and 

the management behaviors that we should exhibit when doing so.

Specific performance measures and tolerance thresholds in respect of each risk category, combining quantitative and qualitative targets (which are designed to reflect

both forward-looking as well as historical perspectives), are designed to provide executive management and the Board with an indication of the "direction" of our exposure
relative to our declared risk appetite and an early warning of material adverse developments requiring remedial action.

82

Application of the Risk Appetite Framework

The limits, targets and thresholds used to measure performance continue to be refined by the Group Risk Management function in an effort to express as complete a

ff

"picture" as possible of our exposure to a given risk, relative to the stated appetite. All changes proposed pass through a formal review and approval process at both the
executive management and Board levels prior to their adoption. Through this approach, the risk appetite framework sets the tone for our risk culture across the Group as a
whole, influencing behaviors at all levels of the organization and reinforcing accountability for decisions taken. Many of our jurisdictional offices have developed subsidiary risk
appetite frameworks in conjunction with their local risk management functions. This ensures appropriate coverage of local risk factors and the establishment of proportional
tolerance thresholds. Group Risk has reviewed these frameworks prior to their adoption and has modified any appetites proposed that are considered to be inconsistent with the
overall Group approach.

ff

Market Risks

Interest Rate Risk Management

Our primary market risk is interest rate risk, which is defined as the risk of loss of net interest income or changes in net interest margin because of changes in 

interest rates.

We seek to measure and manage the potential impact of interest rate risk. Interest rate risk occurs when interest earning assets and interest bearing liabilities mature
or re-price at different times, on a different basis or in unequal amounts. Interest rate risk also arises when our assets, liabilities and off-balance sheet contracts each respond 
differently to changes in interest rates, including as a result of explicit and implicit provisions in agreements related to such assets and liabilities and in off-balance sheet 
contracts that alter the applicable interest rate and cash flow characteristics as interest rates change. The two primary examples of such provisions that we are exposed to are
the duration and rate sensitivity associated with indeterminate-maturity deposits (e.g., non-interest bearing checking accounts) and the rate of prepayment associated with fixed-
rate lending and mortgage-backed securities. Interest rates may also affect loan demand, credit losses, mortgage origination volume and other items affecting earnings.

Our management of interest rate risk is overseen by the RPC, which outlines reporting and measurement requirements. In particular, this infrastructure sets limits and
management targets, calculated for various metrics, including our economic value sensitivity, our economic value of equity and net interest income simulations involving parallel
shifts in interest rate curves, steepening and flattening yield curves, and various prepayment and deposit duration assumptions. Our risk management infrastructure also 
requires a periodic review of all key assumptions used, such as identifying appropriate interest rate scenarios, setting loan prepayment rates based on historical analysis, non-
interest bearing and interest bearing demand deposit durations based on historical analysis, and the targeted investment term of capital.

The principal objective of our interest rate risk management is to maximize profit potential while minimizing exposure to changes in interest rates. Our actions in this

regard are taken under the guidance of GALCO. The committee is actively involved in formulating the economic assumptions that we use in our financial planning and budgeting 
processes and establishes policies which control and monitor the sources, uses and pricing of funds. From time to time, we utilize hedging techniques to reduce interest rate 
risk. GALCO uses interest income simulation and economic value of equity analysis to measure inherent risk in our balance sheet at specific points in time.

Appetite for interest rate risk is documented in the Group's policies on market risk and investments. This includes the completion of stress testing on at least a quarterly

basis of the impact of an immediate and sustained shift in interest rates of +/– 200 basis points on net interest income, economic value of equity and the ratio of tangible total 
equity to average assets. If any of the parameters established by policy are exceeded, GALCO will provide a plan to executive management to bring the exposure back within
tolerance under advice to the Board. The plan does not have to bring the exposure back within limit immediately, but must adjust the exposure within Board and management
approved timeframes.

We also use derivatives in the asset and liability management of positions to minimize significant unplanned fluctuations in earnings that are caused by interest rate

volatility. Our derivative contracts principally involve over-the-counter transactions that are privately negotiated between the Group and the counterparty to the contract. 
Derivative instruments that are used as part of our interest rate risk management strategy include interest rate swaps. Interest rate swaps generally involve the exchange of 
fixed and variable rate interest payments between two parties, based on a common notional principal amount and maturity date.

Interest Rate Risk

The following table sets out the assets, liabilities and shareholders' equity and off-balance sheet instruments on the date of the earlier of contractual maturity, expected

maturity and repricing date. Use of these tables to derive information about our interest rate risk position is limited by the fact that customers may choose to terminate their 
financial instruments at a date earlier than the contractual maturity or repricing date. Examples of this include fixed-rate mortgages, which are shown at contractual maturity but 
which may pre-pay earlier, and certain term deposits, which are shown at contractual maturity but which may be withdrawn before their contractual maturity subject to 
prepayment penalties. Investments are shown based on remaining contractual maturities. The remaining contractual principal maturities for mortgage-backed securities
(primarily US Government agencies) do not consider prepayments. Remaining expected maturities differ from contractual maturities because borrowers may have the right to 
prepay obligations before the underlying mortgages mature.

83

December 31, 2018
(in millions of $)

Within
3 months

3 to 6
months

6 to 12
months

1 to 5
years

After
5 years

Non-interest
bearing

Total

Total fair 
value(1)

Earlier of contractual maturity or repricing date

Assets

Cash and deposits with banks

Securities purchased under agreement to resell

Short-term investments

Investments(2)

Loans(3)

Other assets

Total assets

Liabilities and shareholders' equity

Demand deposits

Term deposits(4)

Other liabilities

Subordinated capital(4)

Shareholders' equity

Total liabilities and shareholders' equity

Interest rate sensitivity gap

Cumulative interest rate sensitivity gap

1,930

27

40

488

3,160

—

5,645

5,357

1,245

—

70

—

6,672

(1,027)

(1,027)

—

—

10

35

278

—

323

—

228

—

—

—

228

95

(932)

—

—

—

8

38

—

46

—

432

—

—

—

432

(386)

(1,318)

—

—

—

245

223

—

468

—

70

—

73

—

143

325

(993)

—

—

—

3,473

330

—

3,803

—

—

—

—

—

—

124

—

2

6

15

341

488

2,120

—

296

—

882

2,054

2,054

27

52

4,255

4,044

341

27

52

4,225

4,047

341

10,773

10,746

7,477

1,975

296

143

882

7,477

1,970

296

146

857

3,298

10,773

10,746

3,803

2,810

(2,810)

—

—

—

____________________________
(1) 

See "Critical Accounting Policies and Estimates - Fair Values" and Note 17 "Fair value measurement" of the audited consolidated financial statements for further detail on
the determination of fair value. 
Investments include (i) held-to-maturity investments, which are carried at their amortized cost on the consolidated balance sheet, and (ii) held-for-trading and available-for-
sale investments, each of which are carried at fair value on the consolidated balance sheet. The fair value columns presents all classifications at their fair value. 
Loans are carried on the consolidated balance sheet as the principal amount outstanding, net of allowance for credit losses, unearned income, fair value adjustments 
arising from hedge accounting and net deferred loan fees. 
Term deposits and subordinated capital are carried on the consolidated balance sheet as the principal outstanding. 

(2) 

(3) 

(4) 

Asset/Liability Management and Interest Rate Risk

The principal objective of our asset and liability management function is to evaluate the interest rate risk within the balance sheet and pursue a controlled assumption

of interest rate risk while maximizing net income and preserving adequate levels of liquidity and capital.

As a financial institution, our primary component of market risk is interest rate volatility. Fluctuations in interest rates will ultimately impact both the level of income and
expense recorded on most of our assets and liabilities, and the fair value of all interest earning assets and interest bearing liabilities, other than those which have a short term to
maturity. Interest rate risk is the potential of economic losses due to future interest rate changes. These economic losses can be reflected as a loss of future net interest income 
and/or a loss of current fair values. The objective is to measure the effect on net interest income and to adjust the balance sheet to minimize the inherent risk while at the same 
time maximizing income.

We manage our exposure to interest rates primarily by structuring our balance sheet in the ordinary course of business. We do not typically enter into derivative 
contracts for the purpose of managing interest rate risk, but we may elect to do so in the future. Based upon the nature of our operations, we are not subject to foreign exchange 
or commodity price risk. Our exposure to holdings categorized as "trading positions" falls below the de minimis threshold established of 5% (ratio of total trading book open 
position compared to the sum of on and off-balance sheet assets that are not part of the trading book).

We use an interest rate risk simulation model to test the interest rate sensitivity of net interest income and the balance sheet. Instantaneous parallel rate shift scenarios 

are modeled and utilized to evaluate risk and establish exposure limits for acceptable changes in net interest margin. These scenarios, known as rate shocks, simulate an
instantaneous change in interest rates and use various assumptions, including, but not limited to, prepayments on securities, deposit decay rates, pricing decisions on loans and
deposits, reinvestment and replacement of asset and liability cash flows. We also analyze the economic value of equity as a secondary measure of interest rate risk. This is a
complementary measure to net interest income where the calculated value is the result of the fair value of assets less the fair value of liabilities. The economic value of equity is 
a longer-term view of interest rate risk because it measures the present value of all future cash flows. The impact of changes in interest rates on this calculation is analyzed for 
the risk to our future earnings and is used in conjunction with the analysis on net interest income. The following table summarizes simulated change in net interest income 
versus unchanged rates as of December 31, 2018 and December 31, 2017:

84

For the year ended

December 31, 2018

December 31, 2017

Following
12 Months

Months 13 - 24

Following
12 Months

Months 13 - 24

10.40 %

6.80 %

3.70 %

0.00 %

(8.20)%

13.20 %

8.90 %

4.90 %

0.00 %

(11.10)%

17.40 %

11.70 %

6.00 %

0.00 %

(13.80)%

21.40 %

14.50 %

7.60 %

0.00 %

(16.50)%

+300 basis points

+200 basis points

+100 basis points

Flat rates

(cid:16)100 basis points  

The following table presents the change in our economic value of equity as of December 31, 2018 and December 31, 2017, assuming immediate parallel shifts in

interest rates:

+300 basis points

+200 basis points

+100 basis points

Flat rates

(cid:16)100 basis points  

For the year ended

December 31, 2018

December 31, 2017

(6.20)%

(4.50)%

(2.10)%

0.00 %

(3.20)%

(3.60)%

(2.80)%

(1.40)%

0.00 %

(1.80)%

The differences between the change in our economic value of equity assuming immediate parallel shifts in interests rates from December 31, 2017 to December 31, 

2018 is driven by an increase in non-interest bearing deposits and an increase in fixed rate investments, which impacted both the maturity and convexity of interest bearing 
assets and liabilities on the balance sheet.

Many assumptions are used to calculate the impact of interest rate fluctuations. Actual results may be significantly different than our projections due to several factors,

ff

including the timing and frequency of rate changes, market conditions and the shape of the yield curve. The computations of interest rate risk shown above do not include the 
full suite of actions that our management may undertake to manage the risks in response to anticipated changes in interest rates, and actual results may also differ materially.

ff

Foreign Exchange Risk

The Group holds various non-USD denominated assets and liabilities and maintains investments in subsidiaries whose domestic currency is either not USD or whose

domestic currency is not pegged to USD. Assets and liabilities denominated in currencies other than USD are translated to USD at the rates of exchange prevailing at the
balance sheet date. The resulting gains or losses are included in foreign exchange revenue in the consolidated statement of operations. Assets and liabilities of subsidiaries 
outside of Bermuda are translated at the rate of exchange prevailing on the balance sheet date while associated revenues and expenses are translated to USD at the average 
rate of exchange prevailing through the accounting period. Unrealized translation gains or losses on investments in foreign currency based subsidiaries are recorded as a 
separate component of shareholders' equity within accumulated other comprehensive loss. Such gains or losses are recorded in the consolidated statement of operations only 
when realized. Our foreign currency subsidiaries, located in Guernsey and the United Kingdom, may give rise to significant foreign currency translation movements against the
USD. We also provide foreign exchange services to our clients, principally in connection with our banking and wealth management businesses, and effect other transactions in 
non-USD currencies. Foreign currency volatility and fluctuations in exchange rates may impact the value of non-USD denominated assets and liabilities and raise the potential 
for losses resulting from foreign currency trading positions where aggregate obligations to purchase and sell a currency other than USD do not offset one another, or offset each 
other in different time periods. If the policies and procedures we have in place to assess and mitigate potential impacts of foreign exchange volatility are not followed, or are not
effective to mitigate such risks, our results and earnings may be negatively affected. The Group maintains a clearly articulated foreign exchange risk exposure tolerance 
framework which limits exposures to select currencies.

ff

Liquidity Risk

The objectives of liquidity risk management are to ensure that the Group can meet its cash flow requirements and capitalize on business opportunities on a timely and 

cost-effective basis. Liquidity is defined as the ability to hold and/or generate cash adequate to meet our needs for day-to-day operations and material long and short-term 
commitments. Liquidity risk is the risk of potential loss if the Group were unable to meet its funding requirements at a reasonable cost.

We monitor and manage our liquidity on a Group-wide basis. The treasury functions in the Group's banking operations, located in Bermuda, the Cayman Islands, and
Guernsey, manage day-to-day liquidity. The Group market risk function has the responsibility for measuring and reporting to senior management on liquidity risk positions. We 
manage our liquidity based on demand, commitments, specific events and uncertainties to meet current and future financial obligations of a short-term nature. Our objective in 
managing liquidity is to respond to the needs of depositors and borrowers as well as to earnings enhancement opportunities in a changing marketplace. Management is
responsible for establishing and monitoring liquidity targets as well as strategies to meet these targets. The Group adopts a cautious liquidity risk appetite with internal 
quantitative liquidity risk tolerances more stringent than regulatory requirements. Specifically the Group manages liquidity against internal limits established by the market risk 
management policy and its related liquidity risk standard and quarterly stress testing methodology.

We maintained a balance sheet with loans representing 37.5% of total assets as of December 31, 2018. Further, at that date there were significant sources of liquidity
within our balance sheet in the form of cash and cash equivalents, short-term investments securities purchased under agreement to resell and investments (excluding held-to-
maturity investments) amounting to $6.4 billion, or 59.3%, of total assets.

An important element of our liquidity management is our liquidity contingency plan which can be employed in the event of a liquidity crisis. The objective of the liquidity

contingency plan is to ensure that we maintain our liquidity during periods of stress. This plan takes into consideration a variety of scenarios that could challenge our liquidity.
These scenarios include specific and systemic events that can impact our on-and off-balance sheet sources and uses of liquidity. This plan is reviewed and updated at 
least annually.

85

Credit Risk

Credit risk is defined as the risk that unexpected losses arise as a result of the Group's borrowers or market counterparties failing to meet their obligations to repay.

Credit risk is managed through the Group credit risk management department ("GCRM"). GCRM provides a system of checks and balances for our diverse credit-related
activities by establishing and monitoring all credit-related policies and practices throughout the Group and assuring their uniform application. These activities are designed to 
diversify credit exposure on an industry and client basis, thus lessening overall credit risk. These credit management activities also apply to our use of derivative financial 
instruments, including foreign exchange contracts and interest rate risk management instruments, which are used primarily to facilitate client transactions.

Individual credit authority for commercial and other loans is limited to specified amounts and maturities. Credit decisions involving commitment exposure in excess of 

the specified individual limits are submitted to GCRM and then to the GCC, which provides a forum for ongoing executive review of loan activity, establishing our credit 
guidelines and policies and approving selected credit transactions in accordance with our business objectives. The committee reviews large credit exposures, establishes and
reviews credit strategy and policy and approves selected credit transactions. The Financial Institutions Committee ("FIC") manages counterparty risk in respect of (third party) 
bank counterparties which do not have commercial credit relationships within the Group and also approves country exposure limits.

As part of our ongoing credit granting process, internal ratings are assigned to commercial clients before credit is extended, based on an assessment of 

creditworthiness. At least annually, a review of all significant credit exposures is undertaken to identify, at an early stage, clients who might be facing financial difficulties. Internal 
borrower risk ratings are also reviewed during this process, allowing identification of adverse individual borrower and sector trends.

An integral part of the GCRM function is to formally review past due and potential problem loans to determine which credits, if any, need to be placed on non-accrual

status or charged off. The allowance for loan losses is reviewed monthly to determine the amount necessary to maintain an adequate provision for credit losses.

Another way credit risk is managed is by requiring collateral. Management's assessment of the borrower's creditworthiness determines whether collateral is obtained.
The amount and type of collateral held varies but may include deposits held in financial institutions, mutual funds, US Treasury securities, other marketable securities, income-
producing commercial properties, accounts receivable, residential real estate, property, plant and equipment, and inventory. Values of variable collateral are monitored on a 
regular basis to ensure that they are maintained at an appropriate level.

Credit Risk — Retail and Private Banking

Retail and private lending activity is split between residential mortgages, personal loans, credit cards and authorized overdrafts. Retail credit risks are managed in 

accordance with limits and processes set out in the credit risk policies and guidelines approved by GCC and GRC (and ratified by the Board). The policies set out where 
specialist underwriting may be needed.

For residential mortgages, a combination of lending policy criteria, lending guidelines and underwriting are used to make a decision on applications for credit. The 

primary factors considered are affordability, residential status, residential history, credit history, employment history, nature of income and loan-to-value of the residential 
property. In addition, confirmation of a borrower's identity is obtained and an assessment of the value of the collateral carried out prior to granting a credit facility. When 
considering applications the primary focus is placed on the willingness and ability to repay.

Loan-to-value ("LTV") ratios are derived based on third-party valuations as part of the original underwriting or when increased borrowing has been requested. Updated 
valuations are not otherwise obtained unless the loan reaches non-accrual status. Non-accrual loans which are collateral-dependent on real estate must be supported by a third-
party valuation no older than 12 months. Specific provisions are calculated as the amount by which non-accrual loan principal exceeds the value of the supporting real estate,
after application of a haircut for the estimated costs of sale. Costs of sale for commercial properties are calculated based on individual circumstances, whereas the haircuts for 
residential real estate are prescribed in lending guidelines by geographic location and are never less than 15% of the valuation amount.

As valuations are conducted throughout the year, the rolling average age of the valuations is closer to 6 months than 12 months. In addition, on at least a quarterly 

basis, impairment levels are adjusted for any changes in non-accrual principal.

To further ensure that valuations within the 12-month revaluation period remain appropriate measures for impairment, we: (1) compare renewal valuations to the prior 
valuation to track market movement; (2) back-test all sales to compare net carrying value versus any additional gain/loss at the time of sale; (3) segregate the tests described in 
(1) and (2) by Bermuda geographic area and, where required, amend provision factors accordingly; and (4) perform a review of new valuations to ascertain such valuations'
reasonableness and determine if any change in value may impact similar properties or locations where valuations are more stale-dated and require an adjustment to the
impairment level.

The Bank performs an annual assessment of group residential LTV ranges as part of its stress-testing exercise for regulatory and capital-adequacy purposes. Real 

estate indices are not available in the Bank's primary markets and LTV values are based on standard reductions in value over time, based on observed market activity.

Generally, maximum LTV for new residential and commercial loans follow:

Residential:

Owner-occupied freehold

Owner-occupied leasehold condominium

Investment (not owner-occupied)

Raw land

Commercial Real Estate

Bermuda

Cayman

UK—London

80%

80%

65%

50%

65%

85%

85%

75%

80%

65%

65%

65%

65%

n/a

n/a

For other retail lending products, similar lending policy criteria are used, and each of these products has its own policy and underwriting guidelines to enable decisions
on applications for credit and to manage accounts. The factors used are attuned to the lending product in question, although affordability and credit history are considered in all 
cases. Ongoing monitoring of all retail and private banking credit is undertaken by the business unit concerned as well as by GCRM. In addition, the GCC reviews reports on a 
weekly basis. In the event that particular exposures show adverse features such as arrears, the Bank's specialist recovery teams generally work with borrowers to resolve the 
situation.

86

Unlike the United States where the Fair Credit Reporting Act ("FCRA") is designed to help ensure that credit bureaus furnish correct and complete information when 

evaluating loan applications, the markets in which we operate do not have systemic credit bureau reports. Therefore, we manually review each loan and we use a formally
governed tiered credit approval process that is administered through and governed by our risk management framework.

Credit Risk — Commercial Banking

Commercial credit risks are managed in accordance with limits and asset quality measures set out in the credit risk policies and guidelines approved by GCC

(and ratified by the Board).

In respect of commercial banking, there is a level of delegated sanctioning authority to underwrite certain credit risks based upon an evaluation of the borrower's
experience, track record, financial strength, ability to repay, transaction structure and security characteristics. Lending decisions for large or high risk exposures are based upon 
a thorough credit risk analysis and the assignment of an internal borrower risk rating, and are subject to further approval by the assigned officers in GCRM or the GCC.

ff

Consideration is also given to risk mitigation measures which will provide the Group with protection, such as third-party guarantees, supporting collateral and security, 

legal documentation and financial covenants. Commercial portfolio asset quality monitoring is based upon a number of measures, including the monitoring of financial
covenants, cash flows, pricing movements and variable collateral. In the event that particular exposures begin to show adverse features such as payment arrears, covenant 
breaches or business trading losses, a full risk reassessment is undertaken. Where appropriate, a specialist recovery team will work with the borrower to resolve the situation. If 
this proves unsuccessful, the case will be subject to intensive monitoring and management procedures designed to maximize debt recovery.

Credit Risk — Treasury

Treasury credit risks are managed in accordance with limits, asset quality measures and criteria set out within the policy approved by the GCC and ratified by the

Board. The policy also sets out powers which require higher levels of authorization according to the size of the transaction or the nature of the associated risk. The financial 
institutions committee identifies, assesses, prioritizes and manages our risks associated with counterparty exposure to other financial institutions, as well as country-specific 
exposures.

Exposures to financial institutions arise within the Group's investment portfolio and treasury operations. The Group has treasury operations in all of its banking 

locations. Treasury exposures primarily take the form of deposits with banks and foreign exchange positions. Exposures to financial institutions in the investment portfolio can 
take the form of bonds, floating rate notes and or certificates of deposit.

Diversification and avoidance of concentration is emphasized. The Group establishes limits for countries and each financial institution where there is an expected
exposure. Ongoing asset quality monitoring is undertaken by Treasury and GCRM. reports are sent to the FIC, GCC and the GRC on a monthly basis. Exception reporting takes 
place against a range of asset quality triggers. Treasury uses a number of risk mitigation techniques including netting and collateralization agreements. Other methods (such as 
margining and derivatives) are used periodically to mitigate the risk associated with particular transactions or group of transactions.

For its exposure to treasury credit risk, the Group uses Standard and Poor's ("S&P"), Fitch and Moody's as external credit assessment institutions as permitted under 

Basel II for sovereign, financial institutions, asset-backed securities, covered bonds and corporate risks. With regard to financial institutions and corporates, the Group's
preference for a long-term rating is the senior unsecured rating. However, counterparty ratings and/or short-term deposit or commercial paper ratings are used if this is 
unavailable. For asset-backed securities, the issue or tranche rating is used.

Exposures

The following tables analyze the Group's regulatory credit risk exposures as of December 31, 2018 and December 31, 2017. Exposures are allocated to specific

. Expos

standardized exposure portfolios determined by the BMA's Revised Framework for Regulatory Capital Assessment and it is these portfolios that determine the risk weights used. 
These exposures include both on and off-balance sheet exposures, with the latter shown separately after credit conversion factors have been applied.

Analysis of exposures class
(in millions of $)

Cash

Claims on Sovereigns

Claims on Public Sector Entities

Claims on Corporates

Claims on Banks and Securities Firms

Securitizations

Retail Loans

Residential Mortgages

Commercial Mortgages

Past Due Loans

Other Balance Sheet Exposures

Average
Exposure
2018

Position as of
December 31,
2018

Average
Exposure
2017

Position as of
December 31,
2017

45.0

528.1

102.4

628.1

1,513.0

4,351.4

216.2

2,531.0

515.4

42.5

247.8

367.2

60.1

38.4

331.2

101.9

609.2

1,877.7

4,121.2

222.1

2,626.5

487.1

45.2

235.1

379.8

51.3

51.5

965.2

102.9

527.9

1,532.2

4,154.3

211.6

2,368.5

551.9

47.3

254.6

380.5

71.0

44.4

618.4

99.9

589.3

1,531.8

4,354.5

211.9

2,462.9

527.0

39.1

250.9

406.4

48.2

Total

11,148.2

11,126.7

11,219.4

11,184.7

87

Geographic segment distribution of
exposures class as of
December 31, 2018
(in millions of $)

Cash

Claims on Sovereigns

Claims on Public Sector Entities

Claims on Corporates

Claims on Banks and Securities firms

Securitizations

Retail loan

Residential Mortgages

Commercial Mortgages

Past Due Loans

Other Balance Sheet Exposures

Market Related Off-Balance Sheet Credit Exposures

Total

Residual maturity breakdown of
exposures class as of
December 31, 2018
(in millions of $)

Cash

Claims on Sovereigns

Claims on Public Sector Entities

Claims on Corporates

Claims on Banks and Securities firms

Securitizations

Retail loan

Residential Mortgages

Commercial Mortgages

Past Due Loans

Other Balance Sheet Exposures

Market Related Off-Balance Sheet Credit Exposures

Bermuda

Cayman

Channel
Islands & UK

Other

Total

21.7

203.5

93.0

362.3

592.2

2,358.9

106.7

1,089.6

301.0

41.9

141.1

180.9

29.0

16.7

30.0

8.9

161.9

874.7

1,601.9

111.6

554.3

174.1

3.3

61.9

165.1

18.0

—

97.7

—

85.0

405.5

160.4

3.8

982.6

12.0

—

25.7

33.8

4.3

5,521.8

3,782.4

1,810.8

—

—

—

—

5.3

—

—

—

—

—

6.4

—

—

11.7

38.4

331.2

101.9

609.2

1,877.7

4,121.2

222.1

2,626.5

487.1

45.2

235.1

379.8

51.3

11,126.7

Up to
12 months

More than
5 years

No specific
maturity

Total

38.4

274.3

—

148.0

1,813.5

—

156.5

160.6

20.7

10.0

—

379.8

51.3

—

56.9

95.4

320.6

64.2

11.1

49.1

880.1

165.5

4.1

—

—

—

—

—

6.5

140.6

—

4,110.1

16.5

1,585.8

300.9

31.1

—

—

—

—

—

—

—

—

—

—

—

—

—

235.1

—

—

38.4

331.2

101.9

609.2

1,877.7

4,121.2

222.1

2,626.5

487.1

45.2

235.1

379.8

51.3

3,053.1

1,647.0

6,191.5

235.1

11,126.7

The table below details the mappings between the main Fitch and Moody's external credit assessment institutions used by the Group and the credit quality steps used 
to determine the risk weightings applied to rated counterparties. Where no external rating is used in the risk weighted assets calculation, the unrated credit quality step applies.

Credit quality step

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Fitch's
assessment

AAA to AA–

A+ to A–

BBB+ to BBB–

BB+ to BB–

B+ to B–

Moody's
assessment

Aaa to Aa3

A1 to A3

Baa1 to Baa3

Ba1 to Ba3

B1 to B3

S&P's
assessment

AAA to AA–

A+ to A–

BBB+ to BBB–

BB+ to BB–

B+ to B–

CCC+ and below

Caa1 and below

CCC+ and below

88

 
 
 
 
 
 
 
 
Impairment Provisions

Credit Risk Concentrations

Concentration risk is defined as: any single exposure or group of exposures with the potential to produce losses large enough (relative to the Group's capital, total

assets or overall risk level) to threaten the Group's health or ability to maintain core operations. The management of concentration risk is addressed in the first instance by the
Group's large exposure policy and related credit guidelines, which require that credit facilities to entities that are affiliated through common ownership or management are
aggregated for adjudication and reporting purposes. The policy also defines what constitutes a large exposure and the related reporting requirements. The GCRM function also 
undertakes monitoring and assessment of our exposure to concentration risk, reporting the results of these analyses to the GCC, the GRC and RPC.

The factors taken into consideration when assessing concentration risk are as follows:

•  single or linked counterparty;

• 

industry or economic sector (e.g., hospitality, property development, commercial office building investment);

•  geographic region;

•  product type;

•  collateral type;

•  maturity date (whether of the facility or of interest rate fixes).

Counterparty Concentrations

Counterparty concentrations is the risk associated with assuming a high level of exposure to a single counterparty, the failure of which could have an adverse impact 

on the Group.

Large exposures are reviewed quarterly by the GRC and RPC for the loan portfolio and the treasury/investment portfolios. GCRM and Treasury work closely together 

on daily treasury positions and exceptions.

All large exposures and concentrations in the portfolio are reviewed and agreed by the FIC on a quarterly basis and are reported to the Board as a part of this process.

The review of large exposures considers:

• 

facility total;

•  any link with other facilities;

• 

total linked facility being within guidelines;

•  borrower risk rating;

•  security value on the facility;

• 

loan-to-value percentage against minimum security covenants.

Industry Concentration

Industry concentration encompasses the scenario that a risk factor inherent within an industry is tied to an entire portfolio of accounts or investments; e.g., a portfolio
made up of a large number of small individual loans where all the counterparties are hotel operators. We believe that due to the nature of the Group's client base our exposure 
to the property, insurance and fund sectors could be classified as industry concentration, although geographic and product concentration are the more appropriate risks
to measure.

Geographic Concentration

Geographic concentration of the book is monitored as follows. Reports are generated which provide details of all the property loan exposure of the Group. Through 
this, loans are subdivided into regional exposure. From this, the percentage breakdown per region of the Group's property exposure is analyzed and reported to the GRC and
RPC. Assessment of the exposure allows the committees to decide whether the Group should decline further lending in any area in which it is becoming over-weighted.

Product Concentration

Product concentration is defined in the context of credit risk, as an over-weighting in the portfolio to a given product type, making the Group vulnerable to the impact of 

a variety of external factors that could either reduce demand for the product itself or lead to an increase in the level of default rates experienced. We operate as a full service 
bank in Bermuda and Cayman and aim to satisfy the requirements of our customers in these communities through the range of products and services we offer. Accordingly,
there is no dependence or concentration on a single product in these markets outside of the residential mortgage portfolios, which comprised 65.4% of the Group's loan book as
of December 31, 2018 (compared to 65.4% as of December 31, 2017); in Bermuda, residential mortgage lending made up 57.1% of the Bermuda loan book as of December 31, 
2018 (compared to 58.5% as of December 31, 2017), and loans for many purposes (education, business support, family requirements) were made in the form of residential
mortgages. Product category analysis confirms that the total lending portfolio is concentrated in the property market; this has been addressed in stress testing performed.

ff

Collateral Concentration

Collateral concentration considers whether the Group's loan book is secured by a limited number of collateral types. An example of this would be when a large value of 
loans to a diversified group of borrowers is all secured by shares in the same company or by the shares of various companies within the same industry sector. Any decline in the 
value of these shares or in the performance of the sector as a whole could have an adverse impact on the Group's security position across all affected borrowers. The most 
obvious and relevant example of collateral concentration is the Group's exposure to real estate property values. Ignoring cash-backed facilities, the largest collateral 
concentrations within the portfolio are to residential and commercial property. The greatest risk with collateral concentration is that the value of the security could be severely 
reduced. To simulate this, the Group's stress testing process incorporates a scenario in which all real estate collateral is devalued by factors as high as 30%.

ff

89

Credit Risk Mitigation

The Group uses a wide range of techniques to reduce credit risk of its lending. The most basic of these is performing an assessment of the ability of a borrower to 

service the proposed level of borrowing without distress. However, the risk can be further mitigated by obtaining security for the funds advanced.

Residential Mortgages

Residential property is the Group's main source of collateral and means of mitigating credit risk inherent in the residential mortgage portfolio. All mortgage lending 

activities are supported by underlying assumptions and estimated values received by independent third parties. All residential property must be insured to cover property risks 
through a third party.

Commercial

Commercial property is one of the Group's primary sources of collateral and means of mitigating credit risk inherent in its commercial portfolios. Collateral for the 

majority of commercial loans comprises first legal charges over freehold or long leasehold property but the following may also be taken as security: life insurance policies; credit
balances assignments; share guarantees; equitable charges; debentures; chattel mortgages and charges over residential property.

For property-based lending, supporting information such as professional valuations are an important tool to help determine the suitability of the property offered as 

ff

security and, in the case of investment lending, generating the cash to cover interest and principal payments. All standard documentation is subject to in-house legal review and 
sign-off in order to ensure that the Group's legal documentation is robust and enforceable. Documentation for large advances may be specifically prepared by independent 
solicitors. Insurance requirements are always fully considered as part of the application process and the Group ensures that appropriate insurance is taken out to protect the 
property against an insurable event.

Treasury

Collateral held as security for treasury assets, including investments, is determined by the nature of the instrument. Loans, debt securities, treasury and other eligible 
bills are generally unsecured with the exception of asset-backed securities and similar instruments, which are secured by pools of financial assets. The International Swaps and
Derivatives Association ("ISDA") Master Agreement is the Group's preferred method of documenting derivative activity. It is common in such cases for a Credit Support Annex to
be executed in conjunction with the ISDA Master Agreement in order to mitigate credit risk on the derivatives portfolio. Valuations are performed, agreed with the relevant 
counterparties, and collateral is exchanged to bring the credit exposure within agreed tolerances. From January 1, 2017, the Exposure at Default ("EAD") value to the 
counterparty is measured under the standardised approach for measuring counterparty credit risk exposures ("SA-CCR") method (previously the Current Exposure Method). 
The EAD value is derived by adding the gross positive fair value of the contract (replacement cost) to the contracts potential future credit exposure, which is derived by applying 
a multiple base on the contracts residual maturity to the notional value of the contract, and applying an alpha of 1.4 to the sum of these components.

The following table shows the exposures to counterparty credit risk for derivative contracts as of December 31, 2018 and

December 31, 2017
:

Gross
Positive
Fair Value of
Contracts
as of
December 31,
2018

Potential
Future
Credit
Exposure
as of
December 31,
2018

Alpha as of
December 31,
2018

EAD Value
as of
December 31,
2018

Gross
Positive
Fair Value of
Contracts
as of
December 31,
2017

Potential
Future
Credit
Exposure
as of
December 31,
2017

Alpha as of
December 31,
2017

EAD Value
as of
December 31,
2017

13.6

—

13.6

23.0

—

23.0

1.4

—

—

51.2

—

51.2

11.3

—

11.3

23.1

—

23.1

1.4

—

1.4

48.2

—

48.2

(in millions of $)

Spot and forward

foreign exchange
and currency
swap contracts

Other market-

related contracts

Total

Securitizations

The Bank has not, to date, securitized assets that it has originated. The Bank's total exposure to purchased securitization positions as of December 31, 2018 was

$4.1 billion by market value (compared to $4.3 billion as of December 31, 2017), with US Government and federal agencies accounting for the majority of this exposure.

December 31, 2017

The following table provides an analysis of the Bank's investments in securitization positions by exposure type as of December 31, 2018 and December 31, 2017:

Underlying asset type (in millions of $)

US government and federal agencies

Mortgage backed securities — Commercial

Mortgage backed securities — Retail

Asset-backed securities — Student loans

Total

Exposure Value
as of
December 31,
2018

Exposure Value
as of
December 31,
2017

3,828.3

123.6

156.7

12.6

4,121.2

4,014.9

141.9

185.2

12.5

4,354.5

A combination of ratings published by Fitch, Moody's and S&P are used to derive the external rating to be used under the standardized approach for securitization 
exposures. In line with the BMA's revised framework for regulatory capital assessment, where two credit assessments by Fitch and Moody's as external credit assessment 

90

institutions are available, the less favorable of the two credit assessments is applied. Where more than two credit assessments are available, the two most favorable credit 
assessments are used and where the two most favorable assessments are different, the less favorable of the two is applied.

The following table shows the aggregate amount of the Bank's purchased securitizations as of December 31, 2018 and December 31, 2017

 broken dow

n by

risk weighting:

Risk Weight % (in millions of $)

20%

50%

100%

350%

Look through to underlying assets

Total

Operational Risk

Exposure
Value
as of
December 31,
2018

Exposure
Value after
Credit Risk
Mitigation
as of
December 31,
2018

Exposure
Value
as of
December 31,
2017

Exposure
Value after
Credit Risk
Mitigation
as of
December 31,
2017

4,121.2

2,207.0

4,354.5

2,606.2

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

4,121.2

2,207.0

4,354.5

2,606.2

In providing our services, we are exposed to operational risk. This is the risk of loss from inadequate or failed internal processes and systems, actions or inactions of 

people, or from external events. Operational risk is inherent in our activities and can manifest itself in various ways including fraudulent acts, business interruptions,
inappropriate behavior of employees, unintentional failure to comply with applicable laws and regulations, cyber-security incidents and privacy breaches or failure of vendors to
perform in accordance with their arrangements. These events could result in financial losses, litigation and regulatory fines, as well as other damage to us. Our risk management
goal is to keep operational risk at appropriate levels consistent with our risk appetite, financial strength, the characteristics of our businesses, the markets in which we operate 
and the competitive and regulatory environment to which we are subject.

As we continue to expand our use of technology, we are exposed to various forms of cyber-attacks. We have taken significant steps to mitigate cyber threats, and we
devote significant resources to maintain and regularly upgrade our systems and networks and review the ever changing threat landscape. In addition to the policy reviews, we 
continue to look to implement technology solutions that enhance preventive and detection capabilities and our ability to recover quickly should a successful cyber-attack occur.
We assess our third-party vendor controls and have a developed business continuity plan. We also maintain insurance coverage that may, subject to policy terms and
conditions, cover certain aspects of cyber risks. However, such insurance may be insufficient to cover all losses. 

Operational risk is mitigated through internal controls embedded in our business activities and our risk management practices, which are designed to continuously 

reassess the effectiveness of these controls in order to keep the risk we assume at levels appropriate to our risk appetite as approved by the Board.  Data on operational losses 
and any significant control failures incurred are captured through an incident reporting process. These events are reported to both the GRC and RPC, which assess the
sufficiency of the corrective actions taken by management to prevent recurrence. Both committees also receive regular reporting on actual performance against established risk 
tolerance metrics.

Capital Adequacy Management

Effective January 1, 2015 the BMA adopted capital and liquidity requirements consistent with Basel III. These requirements are contained within the BMAs "Basel III for 

Bermuda Banks November 2017 Rule Update" and can be found on their website.

One of management's primary objectives is to maintain the confidence of our clients, bank regulators and shareholders. A strong capital position helps the Group to 

take advantage of profitable investment opportunities and withstand unforeseen adverse developments. The Group manages its capital both on a total Group basis and, where 
appropriate, on a legal entity basis. The finance department has the responsibility for measuring, monitoring and reporting capital levels within guidelines and limits established
by the RPC. The management of capital will also involve regional management to ensure compliance with local regulation. In establishing the guidelines and limits for capital, a
variety of factors are taken into consideration, including the overall risk of the business in stressed scenarios, regulatory requirements, capital levels relative to our peers, and
the impact on our credit ratings.

Capital Assessment and Risk Profiling ("CARP")

Under the requirements of Basel II as implemented by the BMA, the Group undertakes a CARP process, which is an internal assessment of all material risks to

determine our capital needs. This internal assessment takes account of the minimum capital requirement and other risks not covered by the minimum capital requirement (Pillar 
II). Where capital is deemed as not being able to mitigate a particular risk, alternative management actions are identified and described within the CARP. The CARP is 
presented to the RPC before being presented to the Board for challenge and approval and then submission to the BMA. The CARP process is performed annually or more 
frequently should the need arise.

A supervisory assessment process ("SAP") is then undertaken annually by the BMA, which is designed to assess the Group's risk profile as documented in the

CARP. This assessment is used to determine and set the Individual Capital Guidance which is the minimum level of capital the Group will be required to hold until the next SAP 
review is conducted.

91

Bermuda

The Bank is subject to regulation and supervision by the Bermuda Monetary Authority (the "BMA") under:

SUPERVISION AND REGULATION

• 
• 
• 
• 
• 
• 
• 

the Bermuda Monetary Authority Act 1969;
the Banks and Deposit Companies Act 1999;
the Trusts (Regulation of Trust Business) Act 2001;
the Investment Business Act 2003;
the Exchange Control Regulations 1973;
the Corporate Services Provider Business Act 2012; and 
the Deposit Insurance Act 2011 and the Deposit Insurance Rules 2016.

The Bank is also subject to regulation by the Minister of Finance in Bermuda under the Companies Act 1981.

Supervision and Monitoring by the BMA

Our activities are regulated by the BMA and our ability to engage in certain activities are subject to prior approval by the BMA. One of the principal objectives of the 

BMA is to supervise, regulate and inspect financial institutions which operate in or from within Bermuda and further to promote the financial stability and soundness of such
financial institutions. The supervision is primarily for the benefit and protection of the Bank's clients and not for the benefit of our investors. The BMA is also responsible for 
managing and regulating transactions in foreign currency or gold.

In addition to conducting on-site reviews, the BMA utilizes a comprehensive quarterly statistical return system that enables off-site monitoring of institutions licensed
under the BDCA. The statistical system, which follows the standards imposed on banks in the United Kingdom by the Financial Conduct Authority and is consistent with Basel 
Committee Standards, provides the BMA with a detailed breakdown of a bank's balance sheet and profit-and-loss accounts on both a consolidated and unconsolidated basis. 
This information enables the BMA to monitor the soundness of a bank's financial position and ensure that it meets certain capital requirements.

As the Bank's supervisory authority in Bermuda, the BMA is responsible for the consolidated supervision of our worldwide operations. There are also host regulatory 

bodies performing a similar function to that of the BMA in all major locations in which the Bank operates. Many of these local authorities require detailed reporting on the
activities of the Bank's subsidiaries located in their jurisdictions. As part of its oversight process, the BMA receives copies of each of these reports on a regular basis and liaises
with the regulatory authorities in the respective locations.

From time to time, in the ordinary course of business, the Bank enters into agreements with the BMA under which the Bank agrees to achieve or maintain certain levels

of capital and to obtain the BMA's prior approval to take certain corporate actions. Certain actions that may not be taken without prior BMA approval include: (1) creating or 
increasing the authorized amount of, or issuing any class of shares, (2) repurchasing any class of shares and (3) entering into a material acquisition.

A

Under the market disclosure requirements (referred to as Pillar III disclosures) applicable under the Basel III Accord ("Basel III"), the Bank is required to publish

information about the risks to which it is exposed. Effective as of January 1, 2015, the BMA adopted capital and liquidity regulatory requirements consistent with Basel III, a
framework released by the BCBS.  Basel III aims to raise the quality, consistency and transparency of the capital base, limit the build-up of excess leverage and increase capital
requirements for the banking sector. Basel III adopts CET1 capital as the predominant form of regulatory capital with the CET1 ratio as a new metric. Basel III also adopts the
new LCR and NSFR regimes.

The Basel III regulatory framework adopts a phased implementation approach for Bermuda banks with full implementation on January 1, 2019, consistent with BCBS 

recommendations. When fully phased-in, the Bank will be subject to the following requirements:

•  adopting CET1 as the primary and predominant form of regulatory capital, with a requirement of CET1 of at least 7.0% of RWA, inclusive of a minimum CET1 ratio 
of 4.5% and the new capital conservation buffer of 2.5%, but excluding the D-SIB surcharge described below. The BMA has allowed Bermuda banks to make the 
one-time irrevocable election to exclude other comprehensive income on their available-for-sale portfolios from CET1;

•  adopting a Tier 1 capital requirement of at least 8.5% of RWA, inclusive of a minimum Tier 1 ratio of 6% and the new capital conservation buffer of 2.5% but

excluding the D-SIB surcharge described below;

•  adopting a total capital requirement of at least 105% of RWA, inclusive of a minimum total capital ratio of 8% and the new capital conservation buffer of 2.5% but 

excluding the D-SIB surcharge described below;

• 

the Bank will be considered to be a D-SIB and will be subject to a 3% surcharge composed of CET1-eligible capital implemented by the BMA effective
September 30, 2015. This is based upon its assessment of the extent to which the Bank (individually and collectively with the other Bermuda banks) poses a degree
of material systemic risk to the economy of Bermuda due to its role in deposit taking, corporate lending, payment systems and other core economic functions;

•  providing for the inclusion of a countercyclical buffer to be introduced when macro-economic indicators provide an assessment of excessive credit or other 

pressures building in the banking sector, potentially increasing the CET1, Tier 1 and total capital ratios by up to 2.5%;

•  adopting the introduction of a 5% leverage ratio as calculated in Basel III; 

•  adopting the LCR implementation timetable consistent with that published by Basel III, with a minimum requirement of 60%, rising in equal annual steps to 100% by

January 1, 2019; and

•  adopting the NSFR as of January 1, 2018 with a minimum requirement of 100%.

The minimum capital ratio requirements set forth above do not reflect additional Pillar II add-on requirements that the BMA may impose upon us as a prudential 
measure from time to time. As of January 1, 2019 our minimum total capital ratio required by the BMA is 16.3% (inclusive of the minimum required total capital ratio of 10.5% as 
described above) and our minimum CET1 ratio requirement is 10.0%. 

92

Bermuda Monetary Authority Act 1969

The Bermuda Monetary Authority Act 1969 established the Bermuda Monetary Authority as a statutory corporate body responsible for, among other things, 
supervising, regulating and inspecting any financial institution which operates in or from within Bermuda (which includes the Bank). Specific areas of financial regulation, such as
the banking industry, are also the subject of separate, specific legislation (some of which is discussed below), but this specific legislation is nevertheless administered by the
BMA in its supervisory capacity. In addition to its supervisory functions, both under the Bermuda Monetary Authority Act 1969 and the specific legislation discussed below, the 
BMA is empowered to assist foreign regulatory bodies by requiring entities supervised and regulated by the BMA to furnish information on demand to the BMA in connection with 
foreign regulatory requests.

Banks and Deposit Companies Act 1999

The Banks and Deposit Companies Act 1999 (the"BDCA") prohibits any person from carrying on a deposit-taking business in or from within Bermuda unless that 

person is a company incorporated in Bermuda and licensed by the BMA under the BDCA. The BDCA provides for three classes of licenses: banking licenses, restricted banking 
licenses and deposit company licenses. The Bank holds a banking license and a deposit company license. Unless otherwise permitted by the BMA, a company that holds a 
banking license must provide a range of minimum services to the public in Bermuda, including (without limitation) current accounts in Bermuda dollars, other deposit accounts, 
loan facilities in Bermuda Dollars, foreign exchange services and credit card or debit card facilities. A company holding a deposit company license typically offers a small range 
of services but, unless otherwise permitted by the BMA, must also provide some specified services to the public in Bermuda, including (without limitation) savings, deposit or 
other similar accounts in Bermuda Dollars and loans in Bermuda Dollars secured on mortgages of real property in Bermuda.

As the agency responsible for administering the BDCA, regulating deposit-taking businesses and protecting depositors, the BMA has broad authority to compel 

companies licensed under the BDCA to take or cease specific actions and comply with informational or access requests. Under the BDCA, the BMA can, or can compel these
companies, including us to, among other things, do any or all of the following:

•  provide such information as the BMA may reasonably require;

•  submit a report prepared by the Bank's auditors or by an accountant or other person with professional skills on any matter about which the BMA could require us to 

provide information;

•  produce documentation or other information as the BMA may reasonably require; and

•  permit any officer, servant or agent of the BMA, on producing evidence of his authority, to enter the Bank's premises to obtain information and documents.

In addition, the BMA has the power to do any or all of the following:

•  examine, copy or retain any documents relating to the Bank's deposit-taking business;

• 

require the Bank to take certain steps or to refrain from adopting or pursuing a particular course of action or to restrict the scope of the Bank's business in a 
particular way;

•  appoint competent persons to investigate and report to the BMA on the Bank's business or the Bank's ownership and control;

• 

restrict the scope of a license or revoke a license; and

•  vary, suspend or revoke the Bank's banking license and to give directions if it feels these are necessary to protect the Bank's depositors.

The Bank's failure to comply with any of the statutory requirements set forth in the BDCA could result in civil or criminal penalties.

The Bank is required to report certain transactions to the BMA. These include any transaction or transactions relating to any one person as a result of which the Bank 
would be exposed to a risk of incurring losses in excess of 10% of the Bank's available capital resources, or where the Bank proposes to enter into a transaction or transactions
relating to any one person, which, either alone or together with previous transactions entered into by the Bank in relation to the same person, would result in the Bank being 
exposed to the risk of incurring losses in excess of 25% of its available capital resources. This also applies where the transaction relates to different persons if they are 
connected in such a way that the financial soundness of any of them may affect the financial soundness of the others or the same factors may affect the financial soundness of 
both or all of them. The BMA may extend the scope of this requirement to the Bank's subsidiaries even if these subsidiaries are not licensed under the BDCA as if the
transactions and available capital resources of the Bank's subsidiaries were included in the Bank's available capital resources. For the purpose of the foregoing, the transactions
which must be reported by the Bank to the BMA are those between the Bank and a person where:

(a) 

(b) 

(c) 

that person incurs an obligation to the Bank or as a result of which such person may incur such an obligation;

the Bank will incur, or as a result of which it may incur, an obligation in the event of that person defaulting on an obligation to a third party; or

the Bank acquires or incurs any obligation to acquire, or as a result of which it may incur an obligation to acquire, an asset the value of which depends wholly or 
mainly on that person performing their obligations or otherwise on his financial soundness. 

The risk of loss attributable to the transaction is, in a case within paragraph (a) or (b), the risk of the person concerned defaulting on the obligation there mentioned 

and, in a case within paragraph (c), the risk of the person concerned defaulting on the obligations there mentioned or of a deterioration in such person's financial soundness.
The Bank's available capital resources may be determined by the BMA after consultation with it and in accordance with principles published by the BMA. It is an offense for the
Bank to fail to make the required reports.

Under the BDCA, any person who becomes a significant shareholder of a deposit-taking institution, which is defined to include persons, either individually or with 

associates, who (i) hold 5% or more of the shares in the institution or another company of which it is a subsidiary company; or (ii) is entitled to exercise, or control the exercise of 
5% or more of the voting power at any general meeting of the institution or of another company of which it is such a subsidiary, must notify the BMA in writing of that fact within
seven days. Failure to provide the BMA with prompt and appropriate notice would constitute an offense that could result in a fine.

The BDCA prohibits a person from becoming a shareholder controller of any company licensed under the BDCA unless the person provides written notice to the BMA 

of his intent to do so and the BMA does not object. The definition of shareholder controller is set out in the BDCA but generally refers to a person who, among other things, either 
alone or with any associate or associates (within the meaning of the BDCA) (i) holds 10% or more of the shares in the licensed institution or another company of which it is a 
subsidiary company; or (ii) is entitled to exercise, or control the exercise of 10% or more of the voting power at any general meeting of the licensed institution or another 
company of which it is such a subsidiary. The BDCA distinguishes between shareholder controllers of the following threshold descriptions: "10% shareholder controllers," "20%
shareholder controllers," "30% shareholder controllers," "40% shareholder controllers," "50% shareholder controllers," "60% shareholder controllers" and "principal shareholder 
controllers" who have a 75% or greater interest. A person who intends to become a shareholder controller, or a shareholder controller who intends to increase his shareholding/
control, meaning generally, ownership of shares or the ability to exercise or control the exercise of voting rights attached to shares, beyond his present threshold, must provide 
written notice to the BMA that he intends to do so. It is an offense not to give this notice. The BMA may object to a person's notice of intent to become a shareholder controller of 

93

 
any description or to an existing shareholder controller where it appears to the BMA that, among other things, such person is not or is no longer a fit and proper person to be
such controller of the institution. If the BMA objects, the BMA will provide such person with written notice of its objection.

Prior to serving a notice of objection, the BMA  shall serve the person seeking to become a shareholder controller of any description or existing shareholder controller 

seeking to increase their control with a preliminary written notice stating that the BMA is considering service on that person of a notice of objection, and that notice shall state 
among other things, the reasons for the BMA's proposed objection. The statement of the BMA's reasons for their proposed objection will, however, be subject to the BMA's 
determination that such statement would not involve the disclosure of confidential information, the disclosure of which would be prejudicial to a third party. A person served with 
a preliminary written notice may, within a period of 28 days beginning with the day on which the notice is served, make written representations to the BMA and the BMA shall 
take any such representations into account in deciding whether to serve a notice of objection.

If three months pass from the date of giving notice of intent to the BMA without the BMA serving a notice of objection, then the person may become a shareholder 

controller as requested in the notice of intent. In practice, the BMA's procedure is generally to respond to a shareholder controller notification of intent.

If a person becomes a shareholder controller or increases their shareholding/control in spite of the BMA's objection thereto, if a shareholder controller fails to comply 

with the foregoing notice requirements or if a shareholder controller continues as such after being given notice of objection to his or her being a shareholder controller, the BMA 
may take the actions specified in the BDCA, including revoking the relevant license where a 50%, 60% or principal shareholder controller is involved, or mandating that any
specified shares become subject to one or more of the following restrictions:

•  any transfer of or agreement to transfer those shares or, in the case of unissued shares, any transfer of or any agreement to transfer the right to be issued with

them, will be void;

•  no voting rights may be exercisable in respect of the shares;

•  no further shares may be issued in right of them or pursuant to any offer made to their holder; or

•  except in liquidation, no payment may be made of any sums due from the institution on the shares, whether in respect of capital or otherwise.

A court in Bermuda may, on the application of the BMA, order the sale of any such shares. Any person may appeal to a tribunal constituted under the BDCA for a 

review of a notice of objection given by the BMA as described above. However, this right of appeal does not apply to a person in any case in which such person has failed to 
give a notice or has become or continued to be a controller in contravention of the BDCA. In addition, if a person has had its license revoked or has been subject to any of the
restrictions set forth above, the tribunal may confirm or reverse the decision which is the subject of the appeal but shall not have power to vary it except:

•  where the decision was made to impose or vary any restriction, the tribunal may direct the BMA to impose different restrictions or to vary them in a different way; or

•  where the decision was to revoke a license, the tribunal may direct the BMA to restrict it instead.

In the event that the BMA imposes any of the restrictions listed above, the restrictions may apply to:

•  all shares of the institution where the person in question is a shareholder controller that (i) are held by him or any associate of his, and (ii) were not so held 

immediately before he became such shareholder controller of the institution; and

•  all shares in another company where the person in question became a shareholder controller (i) as a result of the acquisition by him or any associate of his of 

shares in such other company, and (ii) the shares were not so held before he became a shareholder controller of such institution.

A company licensed under the BDCA must give written notice to the BMA in the event that any person has either become or ceased to be a director, controller or senior 
executive of such licensed company. The written notice is required to be given to the BMA within 14 days beginning with the day on which the licensed company becomes aware 
of the relevant change in director, controller or senior executive. The definition of "controller" is set out in the BDCA but generally refers to (i) a shareholder controller, a
managing director or chief executive officer of the institution or of another company of which it is a subsidiary, or (ii) a person whose duties include directing the actions of the
board of directors of the licensed company or of another company of which it is a subsidiary, or (iii) a person whose duties include directing the actions of any shareholder 
controller of the institution.

Trusts (Regulation of Trust Business) Act 2001

The principal purpose of the Trusts (Regulation of Trust Business) Act 2001 (the "Trusts Business Act"), is to regulate "trust business," which is generally defined as

providing the services of a trustee as a business, trade, profession or vocation. Under the Trusts Business Act, a license is required to conduct trust business in or from within 
Bermuda. Licenses are designated either "unlimited" or "limited." Only bodies corporate are entitled to obtain unlimited licenses, which allow them to conduct trust business and 
solicit business from the public generally. At present, the Bank and certain of its subsidiaries hold unlimited licenses issued by the BMA pursuant to the Trusts Business Act. 
Pursuant to Section 6 of the Trusts Business Act, the BMA has published a Statement of Principles, in accordance with which it is acting or purporting to act with respect to the 
exercise of its powers under the Trusts Business Act, including (without limitation) the BMA's minimum licensing criteria, the grounds for revocation of licenses, the power to
grant, revoke or restrict a license and the power to obtain information or require the production of documents. In addition, pursuant to Section 7 of the legislation, the BMA
published a Code of Practice that provides guidance as to the duties, requirements, procedures, standards and principles to be observed by persons carrying on trust business
under the Trusts Business Act.

The BMA's powers under the Trusts Business Act include (without limitation) the power to:

• 

• 

• 

impose conditions on a license with respect to scope and type of business, to protect a client or potential client of a licensee;

revoke a license in certain circumstances including if the licensee has not complied with the licensing criteria; and

request and obtain information from a licensee to ensure compliance with the Trusts Business Act, and to safeguard the interests of the licensee's clients.

The Trusts Business Act prohibits a person from becoming a 10% shareholder controller or a majority shareholder controller of a licensed company, unless such 

person provides written notice to the BMA of his intent to do so and the BMA does not object. It is an offense not to provide this notice. The definition of shareholder controller is
set out in the Trusts Business Act, but generally refers to a person who, among other things, either alone or with any associate or associates (within the meaning of the Trusts 
Business Act) (i) holds 10% or more of the shares in the licensed company or another company of which it is a subsidiary company; or (ii) is entitled to exercise, or control the 
exercise of 10% or more of the voting power at any general meeting of the licensed company or another company of which it is such a subsidiary. A "majority shareholder 
controller" is defined under the Trusts Business Act as a shareholder controller which, among other things, (i) holds 50% or more of the issued and outstanding shares in the
licensed company; or (ii) is entitled to exercise, or control the exercise of 50% or more of the voting power at any general meeting of the licensed company.

The BMA may object to a person's notice of intent to become a 10% shareholder controller or majority shareholder controller or may object to an existing shareholder 

controller of any description where it appears to the BMA that, among other things, such person is not or is no longer a fit and proper person to be such a controller of the 

94

licensed company. If the BMA objects, the BMA will provide such person with a written notice of objection. Prior to serving any such notice of objection, the BMA shall serve the
person seeking to become a shareholder controller or the existing shareholder controller with a preliminary written notice stating that the BMA is considering service on that
person of a notice of objection, stating, among other things, the reasons for the BMA's proposed objection. The statement of the BMA's reasons for its proposed objection will, 
however, be subject to the BMA's determination that such statement would not involve the disclosure of confidential information, the disclosure of which would be prejudicial to a 
third party. A person served with a preliminary written notice may, within a period of 28 days beginning with the day on which the notice is served, make written representations
to the BMA and the BMA shall take any such representations into account in deciding whether to serve a notice of objection.

A

If three months pass from the date of notifying the BMA of a new shareholder controller or an increased shareholding/control beyond a shareholder controller's then

current threshold, without the BMA serving a notice of objection, then the person may become a shareholder controller as requested in the notice. In practice, the BMA's 
procedure is generally to respond to a person's shareholder controller notification.

If a person becomes a shareholder controller or increases their shareholding control, in spite of the BMA's objection thereto, if a shareholder controller fails to comply
with the foregoing notice requirements or if a shareholder controller continues as such after being given notice of objection to his being a shareholder controller, the BMA may
take certain actions, including revoking the relevant license where a shareholder controller holding 50% or more of the shares of the licensed company is involved or  mandating
that any specified shares become subject to one or more of the following restrictions:

•  any transfer of or agreement to transfer those shares or, in the case of unissued shares, any transfer of or any agreement to transfer the right to be issued with

them, will be void;

•  no voting rights may be exercisable in respect of the shares;

•  no further shares may be issued in right of them or pursuant to any offer made to their holder; or

•  except in liquidation, no payment may be made of any sums due from the licensed company on the shares, whether in respect of capital or otherwise.

A court in Bermuda may, on the application of the BMA, order the sale of any such shares. Any person may appeal to a tribunal constituted under the Trusts Business 

Act for a review of a notice of objection given by the BMA as described above. However, this right of appeal does not apply to a person in any case in which such person has
failed to give a notice or has become or continued to be a controller in contravention of the Trusts Business Act. In addition, if a person has had its license revoked or has been
subject to any of the restrictions set forth above, the tribunal may confirm or reverse the decision which is the subject of the appeal but shall not have power to vary it except:

•  where the decision was made to impose or vary any restriction, the tribunal may direct the BMA to impose different restrictions; or

•  where the decision was to revoke a license, the tribunal may direct the BMA to restrict it instead.

In the event that the BMA imposes any of the restrictions listed above, the restrictions may apply to:

•  all shares of the licensed company of which the person in question is a shareholder controller that (i) are held by him or any associate of his, and (ii) were not so 

held immediately before he became such shareholder controller of the licensed company; and

•  all shares in another company where the person in question became a shareholder controller (i) as a result of the acquisition by him or any associate of his of 

shares in such other company, and (ii) the shares were not so held before he became a shareholder controller of such licensed company.

A company licensed under the Trusts Business Act must give written notice to the BMA in the event that any person has either become or ceased to be a controller or 
officer of such licensed company. The written notice is required to be given to the BMA within 14 days beginning with the day on which the licensed company becomes aware of 
the change in controller or officer. The definition of "controller" is set out in the Trusts Business Act but generally refers to (i) a shareholder controller, a managing director or 
chief executive officer of the licensed company or of another company of which it is a subsidiary, or (ii) a person whose duties include directing the actions of the board of 
directors of the licensed company or of another company of which it is a subsidiary, or (iii) a person whose duties include directing the actions of any shareholder controller of 
the licensed company. The definition of "officer" under the Trusts Business Act, includes a director, secretary or any senior executive.

Investment Business Act 2003

The Investment Business Act 2003 (the "Investment Business Act") prohibits any person from carrying on, or purporting to carry on, an investment business in or from

within Bermuda unless that person holds a license granted under the Investment Business Act, or is exempted from holding a license. The Investment Business Act defines 
"investment business" broadly as the business of dealing in investments, arranging deals in investments, managing or offering investments and giving advice on investments.

Under the Investment Business Act, the BMA is given the authority to grant licenses and to supervise license holders. The BMA will only grant a license if it is satisfied 
that the applicant complies with licensing criteria set out in the Investment Business Act, which include (without limitation) that controllers and senior executives of the applicant
are fit and proper persons to carry on such business, the applicant company's business is effectively directed by at least two individuals (unless the BMA otherwise approves),
the Board of the applicant has a number of independent directors considered appropriate by the BMA, the applicant's business is conducted in a prudent manner, the position of 
the applicant in the group does not obstruct effective consolidated supervision and the applicant will carry on the investment business with integrity and professional skill
appropriate to the nature and scale of its activities.

At the present time, the Bank's wholly owned subsidiaries Butterfield Trust (Bermuda) Limited, Butterfield Securities (Bermuda) Limited and Butterfield Asset 

Management Limited hold licenses under the Investment Business Act.

Under the Investment Business Act the BMA may require an accountant's report on a license holder or the appointment of an inspector to carry out an investigation into

the affairs of a license holder and/or demand the production of documents or information relating to the investment business of a license holder. The Investment Business Act
also grants the BMA broad powers to enforce the provisions of the Investment Business Act, including (without limitation) powers to issue directions, to vary, suspend or cancel a
license, to appoint a custodian manager of an offending investment business, to levy fines and to seek from the court injunctions and restitution orders. If the BMA considers that
an investment provider knowingly and willfully has breached any condition imposed on its license, the licensing criteria or any other duty or obligation under the Investment
Business Act, or has been carrying on investment business in a manner detrimental to the interest of its clients and creditors, or contrary to the public's interests, the BMA may 
issue a direction of compliance, or vary, suspend or cancel the license of the investment provider, appoint a custodian manager to manage the investment business, impose civil
penalties, or publicly censure an investment provider.

The Investment Business Act prohibits a person from becoming a 10% shareholder controller or a majority shareholder controller of an investment provider, unless

such person provides written notice to the BMA of his intent to do so and the BMA does not object. It is an offense not to provide this notice. The definition of 10% shareholder 
controller is set out in the Investment Business Act, but generally refers to a person who, among other things, either alone or with any associate or associates (within the
meaning of the Investment Business Act) (i) holds 10% or more of the shares in the investment provider or its parent undertaking; or (ii) is entitled to exercise, or control the 
exercise of 10% or more of the voting power in the investment provider or in the parent undertaking. A "majority shareholder controller" is defined under the Investment Business 

95

Act as a shareholder controller which (i) holds 50% or more of the issued and outstanding shares in the investment provider or its parent undertaking; or (ii) is entitled to 
exercise, or control the exercise of 50% or more of the voting power in the investment provider or in the parent undertaking.

The BMA may object to a person's notice of intent to become a 10% shareholder controller or majority shareholder controller or to an existing shareholder controller of 
any description where it appears to the BMA that, among other things, such person is not or is no longer a fit and proper person to be such controller of the licensed company. If 
the BMA objects, the BMA will provide such person with a written notice of objection. Prior to serving any such notice of objection, the BMA serves the person seeking to 
become a shareholder controller or will serve an existing shareholder controller with a preliminary written notice stating that the BMA is considering service on that person of a
notice of objection, stating, among other things, the reasons for the BMA's proposed objection. The statement of the BMA's reasons for their proposed objection will, however,
be subject to the BMA's determination that such statement would involve the disclosure of confidential information, the disclosure of which would be prejudicial to a third party. A 
person served with a preliminary written notice may, within a period of 28 days beginning with the day on which the notice is served, make written representations to the BMA 
and the BMA shall take any such representations into account in deciding whether to serve a notice of objection.

A

If three months pass from the date of notifying the BMA of a new shareholder controller or an increased shareholding/control beyond a shareholder controller's then

current threshold, without the BMA serving a notice of objection, then the person may become a shareholder controller as requested in the notice. In practice, the BMA's 
procedure is generally to respond to a person's shareholder controller notification.

If a person becomes a shareholder controller or increases their shareholding/control in spite of the BMA's objection to his becoming a shareholder controller or if a 

shareholder controller fails to comply with the foregoing notice requirements or if a shareholder controller continues as such after being given notice of objection to his being a
shareholder controller, the BMA may take certain actions, including revoking the relevant license where a shareholder controller holding 50% or more of the shares of the 
licensed company is involved or mandating that any specified shares become subject to one or more of the following restrictions:

•  any transfer of or agreement to transfer those shares or, in the case of unissued shares, any transfer of or any agreement to transfer the right to be issued with

them, will be void;

•  no voting rights may be exercisable in respect of the shares;

•  no further shares may be issued in right of them or pursuant to any offer made to their holder; or

•  except in liquidation, no payment may be made of any sums due from the investment provider on the shares, whether in respect of capital or otherwise.

A court in Bermuda may, on the application of the BMA, order the sale of any such shares. Any person may appeal to a tribunal constituted under the Investment 
Business Act for a review of a notice of objection given by the BMA as described above. However, this right of appeal does not apply to a person in any case in which such 
person has failed to give a notice or has become or continued to be a controller in contravention of the Investment Business Act. In addition, if a person has had its license 
revoked or has been subject to any of the restrictions set forth above, the tribunal may confirm or reverse the decision which is the subject of the appeal but shall not have 
power to vary it except:

•  where the decision was made to impose or vary any restriction, the tribunal may direct the BMA to impose different restrictions or to vary them in a different way; or

•  where the decision was to revoke a license, the tribunal may direct the BMA to restrict it instead.

In the event that the BMA imposes any of the restrictions listed above, the restrictions may apply to:

•  all shares of the investment provider of which the person in question is a shareholder controller that (i) are held by him or any associate of his, and (ii) were not so 

held immediately before he became such shareholder controller of the investment provider; and

•  all shares in another company where the person in question became a shareholder controller (i) as a result of the acquisition by him or any associate of his of 

shares in such other company, and (ii) the shares were not so held before he became a shareholder controller of such investment provider.

A company licensed under the Investment Business Act must give written notice to the BMA in the event that any person has either become or ceased to be a

controller or officer of such investment provider. The written notice is required to be given to the BMA within 14 days beginning with the day on which the investment provider 
becomes aware of the change in controller or officer. The definition of "controller" is set out in the Investment Business Act but generally refers to a shareholder controller, a
managing director or chief executive officer of the investment provider or of  another company of which it is a subsidiary, or a person whose duties include directing the actions 
of any shareholder controller of the investment provider. The definition of "officer" under the Investment Business Act, includes a director, secretary or any senior executive.

Corporate Service Provider Business Act 2012

The Corporate Service Provider Business Act 2012 (“CSPB”) regulates persons carrying on a corporate service provider business in Bermuda. “Corporate service 

provider business” in this context means the provision of any of the following services for a profit: (i) acting as a company formation agent; (b) providing nominee services,
including (among other things) providing nominee shareholders; (c) providing administrative and secretarial services to companies or partnerships (including, among other 
things, providing a registered office and maintaining the  books and records of a company or partnership); (d) performing functions in the capacity as a resident representative 
under various Bermuda statutes; and (e) providing any other corporate or administrative services as may be specified in regulations made under the CSPB. Under the CSPB, 
the Bank or any of its subsidiaries are required to hold a corporate service provider license to lawfully provide corporate services to our customers in Bermuda. Licensing under 
the CSPB is administered by the BMA.

Pursuant to the provisions of the CSPB any person who, together with their associates (within the meaning of the CSPB), intends to become either a shareholder 

controller or a majority shareholder controller of a CSPB licensed entity, must first serve notice of their intent to do so on the BMA and either receive a notice of non-objection
from the BMA, or wait for the expiration of a three month period starting from the date of the notice to the BMA without the BMA having served a written notice of objection. A 
“shareholder controller” under the CSPB is any person who, either alone or with any associate or associates, (i) holds 10% or more of shares of the licensed entity (if it is a 
company) or 10% or more of another company of which the licensed entity is a subsidiary; (ii) is entitled to control or control the exercise of 10% or more of the voting power at
any general meeting of the licensed entity (if it is a company) or of another company of which the licensed entity is a subsidiary; or (iii) is able to exercise a significant influence 
over the management of a licensed entity or of another company of which the licensed entity is a subsidiary by virtue of holding shares in or an entitlement to exercise or control
the exercise of the voting power at any general meeting of either the licensed entity (if it is a company) or its holding company. A “majority shareholder controller” under the 
CSPB has the same meaning as limbs (i) and (ii) in the preceding sentence, save that the relevant percentage threshold for ownership is 50% or more.

In addition to the requirement to notify and obtain BMA non-objection (whether express or deemed) of any change in shareholder controller or majority shareholder 
controller of a CSPB licensed entity, if at any time it appears to the BMA that a person who is a “controller” of any description of a CSPB licensed entity  is not a fit and proper 
person for such role, the BMA may serve a written notice of objection to that controller; provided that, before serving such a notice, the BMA must serve that person with a 
preliminary written notice stating that the BMA is considering service on that person of a notice of objection, specifying the reasons for which it appears to the BMA why that 
person is not or is no longer a fit and proper person and advising as to the rights of that person to make written representations to the BMA within 28 days beginning on the day

A

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on which such notice is served, and that such written representations shall be taken into account by the BMA in deciding whether to serve a notice of objection. For these 
purposes a “controller” includes (i) a managing director of a licensed entity or the licensed entity’s holding company; (ii) the CEO of the licensed entity or the licensed entity’s
holding company; and (iii) a person in accordance with whose directions or instruction the directors of the licensed entity (or its holding company) are accustomed to act. Upon
determining that any individual is not a fit and proper person, the BMA may pass a prohibition order, thereby preventing that individual from exercising any functions in
connection with any business requiring licensing under the CSPB. Furthermore, under the CSPB, a licensed entity is required to give written notice to the BMA of any person 
becoming or ceasing to be a controller or an “officer” (director, company secretary or senior executive) of the licensed entity.

Breaches of the CSPB are punishable by a range of criminal and civil penalties including fines, imprisonment and public censure; breaches can result in the

licensed entity losing its license and therefore its ability to conduct corporate service provider business. The BMA is also empowered to restrict a controller’s ability to sell any 
shares (and exercise any rights in respect of such shares) held by the controller in a CSPB licensed entity if they continue to be or become a controller following a notice of 
objection from the BMA.

Companies Act 1981

As a local company incorporated in Bermuda, the Bank is subject to the Companies Act 1981 (the "Companies Act"). Under section 114 of the Companies Act, no local 

company may carry on business of any sort in Bermuda unless, among other things, (i) it complies with the control and ownership requirements set out in Part I of the Third
Schedule of the Companies Act; (ii) it is licensed under section 114B of the Companies Act and is carrying on such business in accordance with the terms and conditions
imposed in such license; or (iii) its shares are listed on a designated stock exchange and the company is engaged as a business in a material way in a prescribed industry 
pursuant to section 114(1)(e) of the Companies Act.

In December 2000, the Minister of Finance issued to the Bank a license pursuant to section 114B of the Companies Act allowing the Bank to carry on business in 
Bermuda without complying with certain provisions of the Third Schedule to the Companies Act. Effective June 10, 2016, the Bank relinquished its section 114B license and 
carries on business in Bermuda without complying with the provisions of the Third Schedule in reliance upon the exemption in section 114(1)(e) of the Companies Act. The Bank
qualifies for this statutory exemption by virtue of (i) the listing of the Bank's shares on the BSX, which is a "designated stock exchange" for the purposes of the Companies Act 
and (ii) the Bank's material business of banking, which is a "prescribed industry" for the purposes of the Companies Act.

Exchange Control

The Bank is designated as resident in Bermuda for exchange control purposes.

The BMA has given its consent for the issue and free transferability of all of the common shares to and are between non-residents of Bermuda for exchange control 

purposes, provided the Bank's shares remain listed on an appointed stock exchange, which includes the NYSE. Approvals or permissions given by the BMA do not constitute a 
guarantee by the BMA as to our performance or our creditworthiness. Accordingly, in giving such consent or permissions, the BMA shall not be liable for the financial soundness, 
performance or default of our business or for the correctness of any opinions or statements expressed in this report. 

Financial Crime Regulation

Bermuda has enacted a number of laws relating to combating money laundering and terrorist financing.  The Proceeds of Crime Act 1997 (as amended), the Anti-

Terrorism (Financial and other Measures) Act 2004, the Proceeds (Anti-Money Laundering and Anti-Terrorist Supervision and Enforcement) Act 2008 and the Proceeds of Crime 
TT
(Anti-Money Laundering and Anti-Terrorist Financing) Regulations 2008, the Financial Intelligence Agency Act 2007, and the Anti-Terrorism (Financial and Other Measures) 
(Businesses in Regulated Sector) Order 2008.  

The Bank may be regulated together with its branches and subsidiaries in respect of anti-money laundering and anti-terrorist financing policies and procedures as a “financial 
group” if so designated by the Bermuda minister responsible for justice. Furthermore, under the Bribery Act 2016 of Bermuda, the Bank may be guilty of an offence if persons 
associated with the Bank (which can include the Bank’s employees, agents or subsidiaries) bribe another person intending to obtain or retain business for the Bank or to obtain 
or retain an advantage in the conduct of business for the Bank. It is a defence to such offences if the Bank proves that it has in place adequate procedures designed to prevent
persons associated with the Bank from undertaking such bribery.

Stamp Duty

Stamp duty is a tax in Bermuda imposed on written documents. The governing legislation is the Stamp Duties Act 1976, as amended (the "Stamp Duties Act"). The 

Stamp Duties Act sets out the instruments that are subject to stamp duty, which generally include certain instruments or documents as specified in the Stamp Duties Act that are
executed in Bermuda or, if executed outside of Bermuda, are then brought into Bermuda.

There are certain limited stamp duty exemptions under the Bermuda Stock Exchange Company Act 1992 (the ‘‘BSX Act’’), which extend to local companies, the 

securities of which are listed on the BSX. The Bank’s common shares are currently listed on the NYSE and BSX. Pursuant to the BSX Act, the provisions of the Stamp Duties
Act will not apply to any instrument which relates to (i) a conveyance or transfer on sale, (ii) a conveyance or transfer to effect or having the effect of a voluntary disposition inter 
vivos, or (iii) any agreement for the lending and borrowing, of any securities which are listed on the BSX. Accordingly, for so long as the common shares of the Bank remain 
listed on the BSX (and to the extent any other securities issued by the Bank are listed on the BSX), the forgoing stamp duty exemptions under the BSX Act would apply. 
However, dealings in the Bank’s common shares beyond the limited exemptions under the BSX Act may attract stamp duty under various heads of the Schedule to the Stamp
Duties Act. For example, ad valorem stamp duty may be payable (i) where security is granted over shares of the Bank, (ii) where shares of the Bank form part of a deceased’s 
estate and probate is sought, and (iii) on a share certificate where the share is issued by the Bank for the first time at a premium in excess of the par value thereof.

The Stamp Duties Act prescribes the persons liable to pay the stamp duty, whether the amount of duty is a fixed or ad valorem amount and the time period in which the 
duty must be paid, depending on the nature of the instrument. The Stamp Duties Act also sets out the consequences for failure to stamp instruments which are subject to duty.

Generally, if a stampable document has been executed in Bermuda or has been executed outside of Bermuda and then brought into Bermuda and stamp duty is not

paid, the document is not valid for any purpose (including registration) in Bermuda, until such time as it is stamped. In addition, a stampable document which is not stamped
(i) is not admissible in court proceedings in Bermuda, except in criminal proceedings or stamp duty violation prosecutions; and (ii) may not be acted upon, filed, or registered by 
any public official or by any company. For any instrument which is liable to stamp duty that is not duly stamped, every person who is specified in the Stamp Duties Act as liable 
for stamping commits an offence.

Limits on Shareholding

Generally, limits are imposed by the Companies Act on the percentage of shares in a local company carrying on business in Bermuda which may be held by persons
who are non-Bermudian as that term is defined in the Companies Act. As described above, although the Bank relies on an exemption under section 114(1)(e) of the Companies

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Act to these ownership requirements and related control requirements, the bye-laws of the Bank currently restrict the voting rights of a person who is not "Bermudian" (as such
term is defined in the Companies Act) and who is "interested" (as such term is defined in the bye-laws) in the shares of the Bank which constitute more than 40% of all shares
then issued and outstanding is not entitled to vote the shares which are in excess of such 40% interest at any general meeting without the prior written approval of the Minister 
of Finance.

In addition, there are certain prior approval requirements pursuant to the BDCA, the Trusts Business Act and the Investment Business Act with respect to any person 

who seeks to become a "shareholder controller" (as defined  in each of those Acts) of the Bank.

Deposit Insurance Scheme

Pursuant to the Deposit Insurance Act 2011  and the Deposit Insurance Rules 2016 of Bermuda, a Deposit Insurance Scheme (“DIS”) has come into effect in Bermuda. 

The DIS is administered by the Bermuda Deposit Insurance Corporation. The DIS is designed to protect the deposits of individuals, charities, unincorporated associations, 
partnerships, sole proprietors and small businesses by guaranteeing up to $25,000 of their aggregate Bermuda Dollar deposits in the event of a Bermuda deposit taking
institution’s failure. The DIS is backed by a Deposit Insurance Fund which is in turn funded from premium contributions that are payable by all banks and credit unions licensed 
by the BMA . As a bank licensed by the BMA, we are required to be a member of the DIS and pay contributions to the Deposit Insurance Fund. Currently, our premium 
contribution is calculated by the Bermuda Deposit Insurance Corporation as 0.25% per annum of the average total amount of our Bermuda Dollar deposits that are covered by 
the DIS guarantee over a rolling three-month period based on information disclosed by us to the Bermuda Deposit Insurance Corporation. Each contribution to the Deposit
Insurance Fund (including the initial contribution) is payable every three months in arrears.

The Cayman Islands

The Cayman Islands Monetary Authority ("CIMA")

Our activities in the Cayman Islands are monitored by CIMA. CIMA is responsible for currency management, regulation and supervision of the Cayman Islands
financial services sector (which includes securities and investments business, banking, insurance and fiduciary services), advice to the Cayman Islands government and 
cooperation with overseas regulatory authorities. CIMA's principal focus is to promote and maintain a sound financial system in the Cayman Islands and to promote and 
enhance market confidence, consumer protection and the reputation of the Cayman Islands as a financial center.

CIMA has broad statutory powers of enforcement. These powers are intended to permit CIMA to have access to information held or maintained by a licensee as 

necessary and to enable CIMA to take appropriate remedial action if a licensee is in default of its obligations under applicable laws.

Relevant Legislation/Regulations

Banks & Trust Companies Law (2018 Revision)

The Banks and Trust Companies Law (2018 Revision) (the "BATCL") provides that it is an offense to conduct banking business or trust business without the

appropriate license. Bank of Butterfield (Cayman) Limited holds a category "A" banking license and a trust license, both issued by CIMA.

The BATCL is supplemented by certain regulations which, among other things, prescribe the fees that are payable by licensees and certain information that must be

submitted to CIMA in connection with any license application.

Licensees must adhere to certain capital adequacy requirements and must file audited financial statements with CIMA within three months of their financial year-end.
Prior written approval of CIMA is required in a number of circumstances including, but are not limited to, the issue, transfer or disposal of any shares, the appointment of a new
director or senior officer or where the licensee wishes to conduct business that deviates from its business plan submitted at the time of its license application.

Securities Investment Business Law (2015 Revision), as amended

The Securities Investment Business Law (2015 Revision), as amended (the "SIBL") provides that a person shall not carry on, or purport to carry on, securities 
investment business in or from the Cayman Islands unless that person is for the time being licensed under SIBL or is exempted from the requirement to hold a license pursuant 
to SIBL. Butterfield Bank (Cayman) Limited holds a securities investment business license, issued by CIMA, to conduct its business.

SIBL is essentially designed to achieve the licensing and regulation of securities investment providers and applies to (i) any company, foreign company or partnership
incorporated or registered in the Cayman Islands and carrying on "securities investment business" anywhere in the world, or (ii) any entity which has a "place of business" in the
Cayman Islands through which "securities investment business" is carried on. The entity need not have a physical presence in the Cayman Islands in order for such entity to fall 
within the ambit of SIBL.

Certain activities are explicitly excluded that would otherwise fall within the definition of securities investment business. In addition, SIBL exempts certain persons who 

are engaged in securities investment business with, among other things, sophisticated or high net worth persons (as such terms are defined in SIBL) from the full licensing 
requirements of SIBL, provided that they file an annual declaration with CIMA and pay an annual fee.

Insurance Law, 2010 (as amended)

CIMA regulates the insurance industry in the Cayman Islands pursuant to the Insurance Law, 2010 (as amended) (the "IL"). Such regulation includes licensing, ongoing

supervision, and enforcement.

Pursuant to the IL, a company is required to hold a license in order to carry on insurance or reinsurance business or business as an insurance agent, insurance broker 

or insurance manager in or from the Cayman Islands. Bank of Butterfield (Cayman) Limited (which is not itself an insurer) holds an insurance agent license, issued by CIMA, 
permitting it to solicit domestic business on behalf of not more than one general insurer and one long term insurer.

Companies Law (2018 Revision) as amended

Butterfield Bank (Cayman) Limited is an ordinary resident company incorporated in the Cayman Islands, meaning that, subject to it being licensed under the BTCL, it

can carry on business within the Cayman Islands. Butterfield Bank (Cayman) Limited is required to comply with the requirements of the Companies Law (2018 Revision), as 
amended, this being the principal statute governing the incorporation and ongoing operations of the Cayman Islands companies.

Anti-Money Laundering Regulations (2018 Revision); Proceeds of Crime Law (2018 Revision); and Terrorism Law (2018 Revision), each as amended

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Butterfield Bank (Cayman) Limited is subject to the Anti-Money Laundering Regulations (2018 Revision) (the "Regulations") made pursuant to the Proceeds of Crime 

Law (2018 Revision) (the "PCL"), each as amended. The Regulations apply to anyone conducting "relevant financial business" in or from the Cayman Islands intending to 
form a business relationship or carry out a one-off transaction. The Regulations require a financial service provider to maintain certain anti-money laundering procedures
including those for the purposes of verifying the identity and source of funds of an "applicant for business" except in certain circumstances, including where an entity is regulated
by a recognized overseas regulatory authority and/or listed on a recognized stock exchange in an approved jurisdiction. In addition, if any person resident in the Cayman Islands 
knows or suspects, or has reasonable grounds for knowing or suspecting that another person is engaged in criminal conduct, or is involved with terrorism or terrorist property,
and the information for that knowledge or suspicion came to their attention in the course of business in the regulated sector, or other trade, profession, business or employment, 
the person will be required to report such knowledge or suspicion to (i) the Financial Reporting Authority of the Cayman Islands (the "FRA"), pursuant to the PCL, if the 
disclosure relates to criminal conduct or money laundering, or (ii) a police officer of the rank of constable or higher, or the FRA, pursuant to the Terrorism Law 2018 Revision), if 
the disclosure relates to involvement with terrorism or terrorist financing and property.

Guernsey

Guernsey Financial Services Commission

Our activities in Guernsey are monitored by the Guernsey Financial Services Commission (the "GFSC") through its Probability and Risk Impact System. The primary

objective of the GFSC is to regulate and supervise finance businesses in the Bailiwick of Guernsey ("Guernsey," or the "Bailiwick"). Almost all financial service activities in
Guernsey are required to be licensed by the GFSC. Once licensed, the businesses are subject to the regulation, oversight, investigatory, information gathering and enforcement 
powers of the GFSC.

The various divisions of the GFSC perform regular visits with the purpose of understanding the business and reviewing the risk management and internal control

environment (including monitoring and any outsourced functions). Such visits also monitor compliance with applicable law and regulation.

In addition to conducting on-site reviews, the GFSC has a continuing duty to determine whether entities it regulates and the persons who own or run them remain fit 
and proper. Licensees therefore have a statutory obligation to notify the GFSC of various changes, which are set out in comprehensive rules and regulations. The GFSC also
requires financial services businesses to submit periodic returns for statistical analysis and inclusion in thematic studies.

The GFSC has wide powers of enforcement to address shortcomings and breaches by financial services businesses. These range from private warnings and 

reprimands to revocation and suspension of applicable licenses and consents and criminal prosecution, among others.

The Banking Supervision (Bailiwick of Guernsey) Law, 1994

The Banking Supervision (Bailiwick of Guernsey) Law, 1994 (the "BSL") provides that no person shall in the Bailiwick accept a deposit in the course of carrying on,

whether in the Guernsey or elsewhere, a deposit-taking business under the authority of and in accordance with the condition of a license granted by the GFSC. Butterfield Bank 
(Guernsey) Limited holds a license under the BSL. In order to be granted a license, a company's business must be carried on with prudence, integrity, professional skills and in 
a manner which will not tend to bring the Bailiwick into disrepute. The business must also be directed by at least two individuals who are resident in the Bailiwick of Guernsey 
with appropriate standing and experience and sufficiently independent of each other. Businesses must also adhere to codes, principles, rules and instructions issued from time 
to time.

Regulation of Fiduciaries, Administration Businesses and Company Directors (Bailiwick of Guernsey) Law 2000

The Regulation of Fiduciaries, Administration Businesses and Company Directors (Bailiwick of Guernsey) Law 2000 (the "Guernsey Fiduciaries Law") provides that 

only a person licensed by the GFSC under the Guernsey Fiduciaries Law can operate fiduciary businesses, which includes:

• 

formation, management and administration or trusts;

•  company or corporate administration;

•  provision of executorship services; and

• 

the formation and management of foundations.

The GFSC can grant two different categories of license, including a full fiduciary license, which can only be granted to a company or a partnership, and a personal

fiduciary license. The full fiduciary license covers any director, manager, partner or employee acting in the course of their employment.

The Protection of Investors (Bailiwick of Guernsey) Law, 1987

Under the Protection of Investors (Bailiwick of Guernsey) Law, 1987, as amended (the "POI Law"), a person shall not (subject to certain exemptions) carry on, or hold 

himself out as carrying on, any controlled investment business in or from within the Bailiwick, except under and in accordance with the terms of a license. For the purposes of 
the POI Law, a controlled investment includes collective investment schemes and general securities and derivatives. All Guernsey domiciled funds have to be authorized by or 
registered with the GFSC and be administered by a Guernsey licensed administrator. In addition, open-ended funds must also have a Guernsey licensed custodian.

The Financial Services Commission (Bailiwick of Guernsey) Law, 1987

The Financial Services Commission (Bailiwick of Guernsey) Law, 1987 provides that the general functions of the GFSC are to supervise the finance business in the

Bailiwick, to counter financial crime and the financing of terrorism and to maintain confidence in the Bailiwick's reputation as an international finance center.

The Criminal Justice (Proceeds of Crime) (Bailiwick of Guernsey) Law, 1999

The Criminal Justice (Proceeds of Crime) (Bailiwick of Guernsey) Law, 1999 established certain offenses in connection with the proceeds of criminal conduct including

concealing of transferring the proceeds of crime, assisting another person to retain the proceeds of criminal conduct, acquisition, possession or use of proceeds of criminal 
conduct and tipping-off.

The Terrorism and Crime (Bailiwick of Guernsey) Regulations, 2007

The Terrorism and Crime (Bailiwick of Guernsey) Regulations, 2007 provides for a positive obligation on businesses to report internally any suspicions of money 

laundering. A money laundering reporting officer must be appointed to fulfill this function and to make disclosure to the relevant division of Guernsey's police unit.

United Kingdom

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Regulatory Regime

Prior to January 2017, our activities in the UK took place through Butterfield Bank (UK) Limited ("BBUK") and consisted of various banking and investment services
businesses, including lending, administering and advising on regulated mortgage contracts (including consumer buy to let business), and arranging deals in, and managing 
investments. Throughout 2016, we wound down the private banking business, deposit-taking and investment management services of BBUK. We continue to provide UK 
residential property lending services through an entity now known as Butterfield Mortgages Limited (“Butterfield UK”).

The primary legislation governing the provision of Butterfield UK's  services is the Financial Services and Markets Act 2000 and its secondary regulations ("FSMA").

FSMA requires that in order to carry on mortgage and investment services in the UK, a firm must be authorized (or exempt) and have the necessary permissions. Butterfield UK 
is authorized and has permissions to enter into, advise on and administer regulated mortgage contracts and to provide certain investment services.

Because its permissions are limited to mortgage and investment activities,  Butterfield UK is, as of January 2017, only regulated by the Financial Conduct Authority
("FCA") and not by the Prudential Regulation Authority ("PRA"), which regulates banks and insurers. The FCA has responsibility for regulating the conduct of the business of 
Butterfield UK.  On December 21, 2016, Butterfield UK ceased to be authorized as a bank and therefore ceased to be regulated by the PRA.

Butterfield UK must comply with the FCA handbook which contains detailed rules and guidance in respect of governance and conduct matters. The FCA's Principles for 

Business require, among other things, that Butterfield UK conducts its business with integrity and due skill, care and diligence and deal with its regulators in an open and co-
operative way. In addition, certain directors and approved persons of Butterfield UK are subject to statements of principle and a code of practice that describes behaviors 
expected of persons operating in the regulated sector.

Control

FSMA requires any person seeking to obtain (and in certain circumstances increase) control over Butterfield UK to first get approval from the  FCA. A person will 

become a controller if it holds (itself or with another where they are acting together) (i) 10% or more in the shares of Butterfield UK or in any parent undertaking; or (ii) 10% or 
more of the voting power in Butterfield UK or any parent.

The Companies Act 2006 requires that UK incorporated companies maintain a register of persons who have significant control over them. A person will be considered

to have significant control if it holds (itself or with another where they are acting together) 25% or more of the company's shares or voting rights or has the ability to appoint a
majority of the board of directors.

Capital

Butterfield UK is subject to capital rules under the FCA's Prudential sourcebook for Mortgage and Home Finance Firms and Insurance Intermediaries handbook

(MIPRU). The MIPRU capital rules stipulate the minimum level and quality of capital that must be maintained to support the activities carried on. 

AML and Financial Crime

Butterfield UK is subject to a range of legislation at a UK and European level requiring it to take steps to detect and prevent potential money laundering, financial crime 

or terrorist financing. The FCA and HM Treasury have investigatory powers in relation to suspected breaches.

Relevant legislation at the EU level is the Fourth Money Laundering Directive (2015/849) which has been implemented in the UK through The Money Laundering, 

Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 ("MLRs 2017") from 26 June 2017.

At the UK level, Butterfield UK must comply with its obligations under the Proceeds of Crime Act 2002, the Terrorism Act 2000 and the Anti-terrorism, Crime and

Security Act 2001, Counter-Terrorism Act 2008 (Schedule 7),  MLRs 2017 and certain specific obligations the Transfer of Funds (Information on the Payer) Regulations 2007, 
the Money Laundering Regulations 2007 and certain specific obligations in FSMA (in particular with respect to market abuse and insider dealing) and the FCA Handbook.
Together, this legislation requires regulated firms to create appropriate and risk-sensitive policies and procedures in relation to customer due diligence procedures and 
monitoring of transactions, to avoid financing terrorism or money laundering or facilitating either of these, to avoid dealing with certain persons specified by HM Treasury, and to 
disclose suspicious activity to the relevant regulatory authorities. In addition, the UK and all entities of the Bank must adhere to the Bribery Act 2010 which has broad extra-
territorial reach

Butterfield UK must also comply with legislation of third countries to the extent that such legislation has extra-territorial effect and is applicable to it. Examples of this 

ff

are the US PATRIOT Act of 2001 and The Foreign Account Tax Compliance Act ("FATCA") of 2010. 

The Bahamas

The Central Bank of The Bahamas

Butterfield Trust (Bahamas) Limited has been granted a license from the Central Bank of The Bahamas to conduct trust business from within The Bahamas. As the
primary regulator of Butterfield Trust (Bahamas) Limited, the Central Bank of The Bahamas is responsible for the regulation and supervision of Butterfield Trust (Bahamas) 
Limited with respect to all of its operations, corporate governance issues, and compliance with applicable laws and regulations. The Central Bank of The Bahamas' regulations 
on capital adequacy and the regulatory framework within The Bahamas take into account the recommendations of the BCBS.

Relevant Legislation/Regulations

The Banks and Trust Companies Regulation Act and Regulations

The Banks and Trust Companies Regulation Act and Regulations set forth the basic provisions relating to the licensing and operations of banks and trust companies in

The Bahamas, as well as the powers of the Central Bank of The Bahamas to supervise and audit the activities of such entities.

The Central Bank of The Bahamas Act

The Central Bank of The Bahamas Act provides general provisions relating to the structure and operation of the Central Bank of The Bahamas, the regulatory reporting
required to be submitted to the Central Bank of The Bahamas by the licensees and the penalties that may be imposed for failure to comply with the orders of the Central Bank of 
The Bahamas.

Financial Intelligence and Reporting

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The Financial Intelligence Unit Act provides for the establishment of the financial intelligence unit organization in The Bahamas that is responsible for receiving, 
analyzing, obtaining and disseminating information which relates to or may relate to the proceeds of offenses under the Proceeds of Crime Act or the Anti-Terrorism Act.

The Financial Transactions Reporting Act and Regulations provides the basic requirements applicable to financial institutions in The Bahamas with respect to verifying 
the identities of facility holders and bank customers, the obligation to report suspicious transactions to the financial intelligence unit, and minimum record retention policies and 
procedures.

Other Relevant Regulations

Butterfield Trust (Bahamas) Limited is also subject to various other regulations, including the Proceeds of Crime Act, which sets forth that it is a crime in The Bahamas 

for a person to conceal, transfer or deal with the proceeds of criminal conduct (such as money laundering) and the Anti-Terrorism Act, which sets forth that it is a crime in The 
Bahamas for a person to provide or collect funds or provide financial services or make such services available to persons with the intention that such funds or services are to be 
used in full or in part to carry out a terrorist act. In addition to the laws and regulations set forth above, Butterfield Trust (Bahamas) Limited is also obligated to comply with the 
guidelines released by the Central Bank of The Bahamas from time to time.

Singapore

  Butterfield (Singapore) Pte. Ltd. (“BSPL”) holds a trust business license issued by the Monetary Authority of Singapore (“MAS”) pursuant to the Trust Companies 

Act (Chapter 336 of Singapore) ("TCA").

As the integrated financial services regulatory authority in Singapore, the MAS administers (among other financial services related statutes) the TCA and regulates 

and supervises (among other types of financial institutions) trust business license holders (such as BSPL) in accordance with the TCA and all related subsidiary legislation, 
notices, guidelines and other regulatory instruments issued by the MAS ("MAS Instruments"). These MAS Instruments cover a wide range of ongoing obligations relating to, 
inter alia, capital adequacy, audit, conduct of business, confidentiality, anti-money laundering and countering of terrorist financing and also impose approval and/or notification 
requirements in respect of controllers, directors and key officers.

Under the TCA, the MAS is empowered to conduct inspections and/or investigations of BSPL to ensure that BSPL is in compliance with requirements contained in

the MAS Instruments. Where there is a breach, the MAS may pursue a wide range of enforcement sanctions, including private warnings, private or public reprimands, 
composition offers (i.e. allowing the offence to be compounded by payment of a fine), prohibition orders, suspension or revocation of licenses, civil penalties and criminal
prosecution.

Jersey

  Butterfield Bank (Jersey) Limited (“BBJL”) is regulated by the Jersey Financial Services Commission (“JFSC”) to carry on deposit-taking business under The 
Banking Business (Jersey) Law 1991 (as amended); investment business pursuant to the Financial Services (Jersey) Law 1998 (as amended); and fund service business 
pursuant to the Financial Services (Jersey) Law 1998 (as amended).

The JFSC uses four key areas in supervising banks which are the development of regulatory requirements including laws and codes of practice; on-site examinations 
and meetings; off-site supervision including the analysis of financial information; and international dialogue and liaison with other regulators involved in the supervision of the broader 
group.

The JFSC has wide powers of enforcement to address shortcomings and breaches by financial services businesses. These range from private warnings and reprimands

to revocation and suspension of applicable licenses and consents, fines and referral for criminal prosecution, among others.

Financial Services Commission (Jersey) Law 1998

The Financial Services Commission (Jersey) Law 1998 provides that the JFSC is, among other things, responsible for the supervision and development of financial 
services in or from within Jersey, preparing and submitting recommendations for legislation regarding financial services, supervising regulated entities, and administering laws such 
as the Control of Borrowing (Jersey) Law 1947 and the Companies (Jersey) Law 1991. It will also have particular regard to the reduction of risk to the public of financial loss, to 
protecting and enhancing the reputation and integrity of Jersey, and to the best economic interests of Jersey and the need to counter financial crime.

Banking Business (Jersey) Law 1991

The Banking Business (Jersey) Law 1991 (the "BBL") provides that no person shall carry on or hold themselves out as carrying on a deposit taking business in or from
within Jersey unless they are registered under the BBL.  Butterfield Bank (Jersey) Limited holds a license under the BBL. In order to be granted a license, the JFSC will consider 
the integrity, competence and financial standing of a company's business and that it would be in the best interests of persons who may deposit money that the company should be
registered. The business must also have a physical presence in Jersey involving meaningful decision making and management, and be subject to supervision by a relevant 
supervisory authority. Businesses must adhere to secondary legislation and codes issued from time to time. This law also contains provisions regarding notification of principal
persons, key persons and shareholders, and sets out further powers of the JFSC.

Financial Services (Jersey) Law 1998

This law regulates investment, trust company, general insurance mediation, money service, fund services and alternative investment fund services business. It 
includes requirements to register if carrying on regulated business, provisions for the supervision of financial services (including requirements to notify of changes to principal
persons, key persons and shareholders), and gives the JFSC powers to issue directions and public statements, request information, and issue further orders and regulations. It 
also sets out the offences of market manipulation, misleading information and insider dealing.

Collective Investment Funds (Jersey) Law 1988

Under the Collective Investment Funds (Jersey) Law, a person shall not (subject to certain exemptions) hold himself out as being a functionary of a recognized fund
in or from within Jersey, except under a permit. For the purposes of this law, a recognized fund is a type of collective investment fund subject to additional regulations. Any person 

101

carrying on the business of an unclassified fund must also hold a certificate. This law also contains provisions regarding notification of principal persons, key persons and shareholders, 
and sets out further powers of the JFSC.

Proceeds of Crime (Jersey) Law 1999 and Terrorism (Jersey) Law 2002

The Proceeds of Crime (Jersey) Law 1999 established certain offences in connection with the proceeds of criminal conduct including acquiring, using or having 
possession or control of criminal property, concealing, disguising, converting, transferring or removing such criminal property from Jersey, and tipping off and interference with
material.

The Terrorism (Jersey) Law 2002 contains similar offences regarding using, possessing, providing, collecting or receiving property for the purposes of terrorism, and 

otherwise dealing with terrorist property. 

Both the Proceeds of Crime (Jersey) Law 1999 and the Terrorism (Jersey) Law 2002 provide for a positive obligation on businesses to report any suspicions of money 

laundering or terrorist financing.

United States

Foreign Account Tax Compliance Act (FATCA)

Under FATCA, US federal tax legislation passed in 2010, a 30% withholding tax will be imposed on "withholdable payments" made to non-US financial institutions 

(including non-US investment funds and certain other non-US financial entities) that fail (or, in some cases, that have 50% affiliates which are also non-US financial institutions 
that fail) to provide certain information regarding their US accountholders and/or certain US investors (such US accountholders and US investors, "US accountholders") to the 
IRS. For non-US financial institutions that fail to comply, this withholding will generally apply without regard to whether the beneficial owner of a withholdable payment is a US
person or would otherwise be entitled to an exemption from US federal withholding tax. "Withholdable payments" generally include, among other items, payments of US-source
interest and dividends. Furthermore, FATCA may also impose withholding on non-US source payments by non-US financial institutions that comply with FATCA to non-US 
financial institutions that fail to comply with FATCA. Withholding pursuant to FATCA will start no earlier than January 2019 with respect to non-US source payments by non-US
financial institutions. However, under proposed Treasury regulations, such withholding will not apply to payments made before the date that is two years after the date on which
final regulations defining the term "foreign passthru payment" are published. In general, non-publicly traded debt and equity interests in investment vehicles will be treated as 
"accounts" and subject to these reporting requirements. In addition, certain insurance policies and annuities are considered accounts for these purposes.

Some countries, including the Cayman Islands, Guernsey, Jersey, the United Kingdom, Singapore, Switzerland and The Bahamas, have entered into, and other 

countries are expected to enter into, Intergovernmental Agreements ("IGAs") with the United States to facilitate the type of information reporting required under FATCA. While
the existence of IGAs will not eliminate the risk of the withholding described above, these agreements are expected to reduce that risk for financial institutions and investors in
countries that have entered into IGAs. IGAs will often require financial institutions in those countries to report some information on their US accountholders to the taxing 
authorities of those countries, which will then pass the information to the IRS.

The Group closely monitors all present and new legislation that is or will be applicable for its organization, and is currently investigating all implications of FATCA and

legislation of countries that have entered into IGAs. While investigating these implications, the Group is and will be in close contact with all of its stakeholders, including its peers 
and financial industry representative organizations.

The Group has taken all the steps it believes are necessary to comply with current FATCA regulations, including analysis of its group entities and conclusions as to 

their FATCA classifications, entering into agreements with the US tax authorities (as necessary), identification of reportable accounts, and timely and accurate filing of all 
required annual FATCA filings, all in accordance with the appropriate IGA. Certain payments to the Group may be subject to withholding under FATCA if, in the future, the Group
cannot enter into such agreements or satisfy the requirements thereunder (including as a result of local laws in non-IGA countries prohibiting information-sharing with the IRS, 
as a result of contracts or local laws prohibiting withholding on certain payments to accountholders, policyholders, annuitants or other investors, or as a result of the failure of 
accountholders, policyholders, annuitants or other investors to provide requested information). The possibility of such withholding and the need for accountholders,
policyholders, annuitants and investors to provide certain information may adversely affect the sales of certain of the Group's products. In addition, entering into agreements with
the IRS and compliance with the terms of such agreements and with FATCA and any regulations or other guidance promulgated thereunder or any legislation promulgated under 
an IGA may substantially increase the Group's compliance costs.

Office of Foreign Assets Control Regulation

The US Treasury Department's Office of Foreign Assets Control ("OFAC"), administers and enforces economic and trade sanctions against targeted foreign countries
and regimes, under authority of various laws, including designated foreign countries, nationals and others. OFAC publishes lists of specially designated targets and countries.
OFAC sanctions apply to all transactions that take place in the United States. Transactions that take place outside the United States may become subject to the jurisdiction of 
the United States and subject to compliance with OFAC sanctions if they involve US persons or payment in US dollars. Such payments typically are cleared through the US
Dollar settlement system located in the United States and involve the intermediation of US financial institutions. Although we currently do not have any operations in the
United States, our operations may involve transactions with US persons or in US Dollars and as a result, in order to comply with OFAC sanctions, we are responsible for, among
other things, blocking any such transactions with designated targets and countries and reporting blocked transactions after their occurrence. Failure to comply with these 
sanctions could have serious legal and reputational consequences, including causing applicable bank regulatory authorities not to approve merger or acquisition transactions 
when regulatory approval is required or to prohibit such transactions even if approval is not required.

FF

Anti-Money Laundering and the USA PATRIOT Act

A major focus of worldwide governmental policy on financial institutions in recent years has been aimed at combating money laundering and terrorist financing. In

particular, the USA PATRIOT Act of 2001, or the USA Patriot Act, substantially broadened the scope of United States anti-money laundering laws and regulations applicable to 
US banks and non-US banks with operations in the United States, including banks that engage in transactions outside the United States with US persons or in US Dollars, by 
imposing significant new compliance and due diligence obligations, creating new crimes and penalties and expanding the extra-territorial jurisdiction of the United States.
Financial institutions are also prohibited from entering into specified financial transactions and account relationships and must use enhanced due diligence procedures in their 
dealings with certain types of high-risk customers and implement a written customer identification program. Financial institutions must take certain steps to assist government 
agencies in detecting and preventing money laundering and report certain types of suspicious transactions. Regulatory authorities routinely examine financial institutions for 
compliance with these obligations, and failure of a financial institution to maintain and implement adequate programs to combat money laundering and terrorist financing, or to 
comply with all of the relevant laws or regulations, could have serious legal and reputational consequences for the institution, including causing applicable bank regulatory

102

authorities not to approve merger or acquisition transactions when regulatory approval is required or to prohibit such transactions even if approval is not required. Regulatory 
authorities have imposed cease and desist orders and civil money penalties against institutions found to be violating these obligations.

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Future Legislation and Regulation

The governments of Bermuda and the other jurisdictions in which we operate may enact legislation from time to time that affects the regulation of the financial services 

industry or that affect the regulation of financial institutions chartered by or operating in those jurisdictions. These governments and their regulatory agencies also periodically 
propose and adopt changes to their regulations or change the manner in which existing regulations are applied. The substance or impact of pending or future legislation or 
regulation, or the application thereof, cannot be predicted, although enactment of the proposed legislation could impact the regulatory structure under which we operate and 
may significantly increase our costs, impede the efficiency of our internal business processes, require us to increase our regulatory capital and modify our business strategy, and 
limit our ability to pursue business opportunities in an efficient manner. Our business, financial condition, results of operations or prospects may be adversely affected, perhaps
materially, as a result.

Additional Information

The Butterfield Act and our current amended and restated bye-laws have been filed as exhibits to this annual report on Form 20-F. The information contained in these 

exhibits is incorporated by reference herein.

Information regarding the rights, preferences and restrictions attaching to each class of our common and preferred shares, as well as other information regarding 

director and shareholder rights and proceedings, is described in the section entitled "Description of Share Capital" in our registration statement on Form F-1 filed with the SEC
on February 12, 2017 with the file number 333-216018 and incorporated by reference herein.

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Board

MANAGEMENT

Our Board oversees the affairs of the Bank. The current Board is composed of nine members, consisting of our Chairman and Chief Executive Officer and eight non-

executive directors. The Bank's bye-laws provide that the Board shall consist of not less than six and not more than twelve directors. The Board holds regular meetings five 
times per year and special meetings when necessary. 

Persons may be proposed for election or appointed as directors at a general meeting either by the Board or by one or more shareholders holding shares which in the 

aggregate carry not less than 5% of the voting rights in respect of the election of directors. There is only a single class of director and each director holds office until the next 
annual general meeting.

Prior to the completion of our registered secondary offering on February 28, 2017, Carlyle owned approximately 14% of the Bank's common shares and had the right to

nominate two persons for election by the shareholders as directors pursuant to an Amended and Restated Investment Agreement, dated as of August 4, 2016, between Carlyle
and us (the "Amended Investment Agreement"). Mr. James Burr was appointed as a director on our Board by Carlyle pursuant to the Amended Investment Agreement. Following 
the completion of the offering, Carlyle no longer owns any of our common shares and no longer has the right to nominate any persons for election by our shareholders as 
members of the Board. For more information, see "Major Shareholders and Related Party Transactions—Our Relationship with the Carlyle Group".

As a foreign private issuer we are allowed to follow our "home country" corporate governance practices in lieu of the NYSE governance requirements for NYSE-listed

U.S. companies. Notwithstanding this, our Board has determined that, under current NYSE listing standards regarding independence (to which we are not currently subject), 
and taking into account any applicable committee standards, a majority of our Board, including Alastair Barbour, James Burr, Michael Covell, Caroline Foulger, Meroe Park, 
Pamela Thomas-Graham and John Wright, are independent directors.

As the regulatory environment in which we operate becomes more complex, our governance practices and the structures and methodology we use to operate the Bank
continue to be of key strategic significance. With the exception of the Chairman and Chief Executive Officer, our Board is comprised entirely of Directors who are not employees
of the Bank. Our Board reviews and oversees the Bank's implementation of corporate governance policies and practices in accordance with prevailing standards. The following 
table lists the names, positions and date of birth of the Directors of the Bank:

Name

Michael Collins

Alastair Barbour

James Burr

Michael Covell

Caroline Foulger

Conor O'Dea

Meroe Park

Date of Birth

March 29, 1963

Position

  Chairman and Chief Executive Officer

February 10, 1953

  Non-Executive Director

January 11, 1966

  Non-Executive Director

September 30, 1954

Non-Executive Director

January 9, 1961

March 23, 1959

  Non-Executive Director

  Non-Executive Director

December 1, 1966

Non-Executive Director

Pamela Thomas-Graham

June 24, 1963

Non-Executive Director

John Wright

September 10, 1941

  Non-Executive Director

Each of our directors may be reached at our registered office at: 65 Front Street, Hamilton, HM 12, Bermuda, or by postal mail at P.O. Box HM 195, Hamilton HM AX,

Bermuda. 

Michael Collins joined the Board in September of 2015 when he was named Chief Executive Officer of the Bank. He was named Chairman in July of 2017. Prior to 
this appointment, Mr. Collins was Senior Executive Vice President with responsibility for all of the Bank's client businesses in Bermuda, including Corporate, Private and Retail
Banking, as well as the Operations, Custody and Marketing functions in Bermuda and the Cayman Islands. Mr. Collins has 31 years' experience in financial services, having
held progressively senior positions, at Morgan Guaranty Trust Company in New York and later at Bank of Bermuda and HSBC in Bermuda. Before joining the Bank in 2009,
Mr. Collins was Chief Operating Officer at HSBC Bank Bermuda. Mr. Collins holds a BA in Economics from Brown University.

James Burr joined the Board in 2016 and was named Lead Independent Director in October of 2018. Mr. Burr was originally appointed as a Director upon Carlyle's

designation pursuant to the Investment Agreement (as defined herein). Presently, Mr. Burr is a Managing Director in the Global Financial Services Group of The Carlyle Group, 
where he focuses on investing in management buyouts, growth capital opportunities and strategic minority investments in financial services. Prior to joining Carlyle, Mr. Burr 
served as Corporate Treasurer of Wachovia Bank, where he was responsible for activities relating to funding, investing, risk transference, balance sheet management, liquidity 
and capital usage. He has served in various other roles at Wachovia Bank, including as Assistant Treasurer, Controller of the Corporate and Investment Bank and Management 
Analyst since 1992. Mr. Burr began his career at Ernst & Young, where he was a certified public accountant focused on banking and computer audit issues. Mr. Burr formerly
served on the Board of Directors of Central Pacific Financial Corp.

Alastair Barbour joined the Board in 2012. He is a Chartered Accountant with more than 25 years of experience providing auditing and advisory services to publicly 

r

traded companies, primarily in the financial services industry. Mr. Barbour was employed with KPMG from 1978 until his retirement in 2011. During his time there, he held 
various positions both locally and overseas. In 1985, he was named Partner at KPMG (Bermuda). Mr. Barbour's most recent position was head of KPMG's Financial Services
Group in Scotland. Currently, Mr. Barbour serves on the Boards of Directors and chairs the Audit Committees of several listed and private companies, including RSA Insurance 
Group plc, Liontrust Asset Management plc and Phoenix Group Holdings plc. Mr. Barbour trained with Peat, Marwick, Mitchell & Co. in London and holds a Bachelor of Science 
from the University of Edinburgh. He is a Fellow of the Institute of Chartered Accountants in England & Wales.

l

Michael Covell joined the Board in 2018. Mr. Covell is an experienced non-executive Chairman, Director and advisor to a range of businesses, family offices and
private equity firms. He is currently Chairman of Ascot Lloyd, a UK financial planning business, a  Director of C Le Masurier Limited, Jersey’s largest private European real 
estate owner,  and a Director/advisor to two large family offices. Previously, Mr. Covell was Chairman of both the Tilney Group, a UK wealth manager, and Hawksford
International, an offshore fiduciary business, leading growth, mergers and acquisitions, managed buyouts and post-MBO turnarounds. He was also a Director of the International 
Property Securities Exchange and Leeds Castle Foundation. Mr. Covell retired from Goldman Sachs in 2008, where he was a Managing Director of their European Private 
Wealth Management Division. Prior to Goldman Sachs, he was a partner at Rawlinson & Hunter, an international accountancy firm. Mr. Covell is a Fellow of the Institute of 
Chartered Accountants in England and Wales, and Member of the Society of Trust & Estate Practitioners.

105

 
 
 
r

Caroline Foulger joined the Board in 2013. Prior to her retirement in 2012, Ms. Foulger was a Partner with PricewaterhouseCoopers Bermuda, where she led the 
firm's insurance and public sector groups. She holds directorship positions with several listed and private companies, including Hiscox Ltd. and Oakley Capital Investments 
Limited. Ms. Foulger graduated with honors, from University College, University of London. Currently, she is either a Fellow or Member of several professional bodies, namely,
the Institute of Chartered Accountants in England and Wales, Institute of Chartered Professional Accountants of Bermuda, and the Institute of Directors.

Conor O'Dea joined the Board in 2016 following his retirement as the Group's President & Chief Operating Officer and Managing Director of Butterfield Bank (Cayman) 

Limited. He joined Butterfield in 1989 and was named Managing Director, Butterfield Bank (Cayman) Limited in 1997. In 2010, he was named Senior Executive Vice President, 
Caribbean, and in 2011 Senior Executive Vice President, International Banking. Mr. O'Dea is a Chartered Accountant who has worked in the financial services industry in the
Cayman Islands and internationally for over 30 years. He is Chairman of Cayman Finance (a financial services industry group) and is a past President of the Cayman Islands 
Chamber of Commerce and the Cayman Islands Bankers Association. Mr. O’Dea serves as a Director of several listed and private companies, including BF&M Limited and
Digicel Cayman Limited. Mr. O’Dea holds a Bachelor of Commerce degree from the University College Dublin and has been a Fellow of Chartered Accountants in Ireland since
1995.

Meroe Park joined the Board of Directors in October 2017. Currently, Ms. Park serves as Executive Vice President at the Partnership for Public Service. She was most
recently the Executive Director of the United States Central Intelligence Agency (the “CIA”), serving as the Agency’s chief operating officer in its most senior career post. Prior to 
her retirement in June 2017, Ms. Park was a 27-year career intelligence officer and one of the US Government’s leading professionals. She held increasingly senior positions at 
the CIA, including Chief of Human Resources and a Senior Mission Support Officer for locations in Eurasia and Western Europe. Ms. Park successfully led key strategic 
initiatives, including the modernization of the CIA’s technology systems and organizational structure, and the implementation of talent initiatives focused on workforce 
development and inclusion. Ms. Park also serves on the Advisory Board for Chart National Management and on the Board of Managers of Sequoia Solutions LLC, a company 
that has developed a commercial cloud product for the U.S. government’s classified cloud regions. Ms. Park has earned a number of awards during her career and has twice
been the recipient of the Presidential Rank Award, the Executive Branch’s highest honor for government career professionals. She holds a Bachelor of Science degree from
Georgetown University, where she is also a Distinguished Executive in Residence.

Pamela Thomas-Graham joined the Board in December 2017. She is the Founder and Chief Executive Officer of Dandelion Chandelier LLC, a private digital media
enterprise focused on the intersection of luxury, marketing and technology. Prior to establishing Dandelion Chandelier, Ms. Thomas-Graham spent six years with Credit Suisse
where she served as Chief Talent, Branding and Communications Officer, and Chief Marketing and Talent Officer & Head of Private Banking and Wealth Management New
Markets. From 2008 to 2010, she was Managing Director of private equity firm, Angelo, Gordon & Company, leading the firm’s investments in the consumer and retail sectors.
Before assuming leadership roles in financial services, Ms. Thomas-Graham was Senior Vice President, Global Brand Development and Group President, Apparel Brands at Liz 
Claiborne (now Kate Spade & Company) where she was responsible for the P&L of 18 global brands. Prior to joining Liz Claiborne, she spent six years at NBC Universal, where
she served as President and Chief Executive Officer of CNBC.com, and later President and Chief Operating Officer, and Chairman, President and Chief Executive Officer of 
CNBC. Ms. Thomas-Graham began her career at global consulting firm McKinsey & Company in 1989, and became the firm’s first African-American female partner in 1995. She
serves as a Director for several private and listed companies, including as the Lead Independent Director for Clorox and as a Director and member of the Audit Committee of 
Norwegian Cruise line Holdings Limited. Ms. Thomas-Graham holds Bachelor of Arts in Economics, Master of Business Administration, and Doctor of Law degrees from Harvard 
University.

John Wright joined the Board in 2002. Mr. Wright served as a non-executive director of Butterfield UK from 2001 through 2014. Mr. Wright retired as chief executive of 

t

Clydesdale & Yorkshire Banks in 2001. Mr. Wright’s career in commercial banking spans over 43 years and includes assignments in the UK, India, Sri Lanka, West Africa, 
Canada, Hong Kong and the United States. He is a visiting Professor at Heriot-Watt University Business School and he serves as on the Board of Directors of several public and
private U.K. and overseas companies, including as Senior Independent Director of DAMAC Properties, Chairman of the Advisory Board of XM International Associates Limited
and Director of Rasmala UK Limited. He is also a past President of the Irish Institute of Bankers and a past Vice President of the Chartered Institute of Bankers in Scotland. 
Mr. Wright was educated at Daniel Stewarts College Edinburgh.

Executive Management Team

The Group's current executive management team is as follows:

Name

Michael Collins

Elizabeth Bauman

Andrew Burns

Siân Dalrymple

Daniel Frumkin

Michael McWatt

Shaun Morris

Michael Neff

Richard Saunders

Michael Schrum

Date of Birth

March 29, 1963

April 25, 1960

October 18, 1978

August 15, 1963

June 3, 1964

Position

Chairman and Chief Executive Officer
  Group Head of Human Resources

Group Head of Internal Audit

Group Head of Compliance

Chief Operating Officer

December 31, 1965

Managing Director, Cayman

March 3, 1960

General Counsel, Group Chief Legal Officer

September 24, 1963

Managing Director, Bermuda

July 16, 1969

August 30, 1968

Managing Director, Channel Islands and the UK

Chief Financial Officer

Each member of our executive management team may be reached at our registered office at 65 Front Street, Hamilton, HM 12, Bermuda, or by postal mail at P.O. Box 

HM 195, Hamilton HM AX, Bermuda.

Elizabeth Bauman currently serves as Group Head of Human Resources with responsibility for the overall management and development of the Human Resources

function. Mrs. Bauman joined the Group in September 2015. She has more than 25 years of progressive leadership experience in financial services with a focus on human
resources management. She was previously President of Crestview Business Consulting, providing strategic planning and change management advisory services to clients in 
several industries. Prior to founding Crestview, Mrs. Bauman held the positions of Chief Administrative Officer and SVP, Human Resources at First Niagara Financial Group and 
Business Chief Financial Officer (Personal Financial Services), SVP Strategy & Development and SVP Human Resources at HSBC Bank USA. Mrs. Bauman holds a Bachelor 
of Science degree in Economics from Allegheny College and a Master of Business Administration from State University of New York at Buffalo New York.

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Andrew Burns currently serves as Group Head of Internal Audit.  Mr. Burns was named Executive Vice President and Group Head of Internal Audit in 2016, and

became a member of the Executive Committee in October 2017. In 2018, Mr. Burns was promoted to Executive Vice President. He is responsible for all aspects of the Internal 
Audit function across Butterfield. Mr. Burns has more than 17 years of progressive leadership experience in the financial services sector, having begun his career with 
PricewaterhouseCoopers’ financial services group in Australia. He first joined the Group in the Fund Services subsidiary in Bermuda, before transferring to the Internal Audit 
team in 2007, where he has held progressively senior management roles. Mr. Burns is a Chartered Accountant and a Certified Internal Auditor. He holds a Bachelor of 
Commerce from the University of Melbourne, Australia.

Siân Dalrymple currently serves as Group Head of Compliance. Ms. Dalrymple was named to the Group Executive Committee in October 2017 after joining Butterfield 

in December 2016 as Group Head of Compliance. She has more than 25 years’ experience in compliance management in Europe and Asia. Prior to joining Butterfield, she was
Regional Head of Compliance - Asia/Pacific for Deutsche Bank. Her previous roles include progressively senior positions within compliance at leading financial institutions 
including Bank of America, ABN AMRO, J. Henry Schroder & Co. (now Citi), Société Générale and Guinness Mahon (now Investec).

Daniel Frumkin currently serves as Senior Executive Vice President, Chief Operating Officer of the Group. Mr Frumkin joined the Group in late 2010 as Chief Risk

Officer. Mr. Frumkin is a career banker with a depth of experience in risk management, credit and retail banking. Mr. Frumkin has responsibility for IT, operations, trust,
international corporate banking, international wealth banking, marketing and corporate development. Mr. Frumkin is a career banker who, prior to joining Butterfield, spent 
21 years at Royal Bank of Scotland in the U.S. and U.K, culminating in the role of Managing Director of retail products and commercial, responsible for driving forward the retail
bank's profitability covering approximately 2,200 branches and 14 million customers. Mr. Frumkin's previous experience includes providing oversight of the restructuring of the
failed Northern Rock Bank, creating a good and bad bank. Mr. Frumkin was also the Chief Restructuring Officer responsible for the reorganization of the nationalized Latvian 
Bank. Mr. Frumkin holds a Bachelor of Arts degree in Finance and Economics from Syracuse University and a Masters of Business Administration from Boston University.

t

Michael McWatt currently serves as Managing Director for Butterfield Bank (Cayman) Limited, with responsibility for the overall operations of the bank in the Cayman 
Islands.  Mr. McWatt joined the Group in 1999 and was appointed Managing Director in 2016.  He has held progressively senior leadership positions with the Group, including 
Deputy Managing Director, EVP Group Head of Community Banking and SVP Group Chief Credit Officer.  Mr. McWatt is a career banker with more than 25 years of experience
in Canada, Bermuda and the Cayman Islands.  He has been with the Group for over 19 years and previously held progressively senior positions in Corporate Banking and Risk 
Management in Canada.  Mr. McWatt holds a BA in Economics from McMaster University, an Honors Commerce Degree from University of Windsor and is a graduate of the
Ivey Executive Program at Western University. He is a Director and past president of the Cayman Islands Bankers’ Association and is a Director of Cayman Finance.

Shaun Morris currently serves as General Counsel and Group Chief Legal Officer. Mr. Morris joined the Group as General Counsel and Group Chief Legal Officer in

2012. From 2005 to 2012, Mr. Morris was the Managing Partner of Appleby's Bermuda Office. Appleby is the largest offshore law and fiduciary group operating in Bermuda. Prior 
to joining the Group, Mr. Morris spent his entire professional career at Appleby and was a Partner in the Banking and Asset Finance team in Bermuda. In that role, he practiced 
corporate and commercial law, specializing in shipping, capital markets, mergers & acquisitions and project finance. Mr. Morris holds an MA (Economics) from Dalhousie 
University in Canada and a Bachelor of Laws from the London School of Economics & Political Science. He is currently a member of the Bermuda Bar Association.

Michael Neff currently serves as Managing Director, Bermuda. He previously served as the Bank's Group Head of Wealth Management. Mr. Neff has over 30 years’

experience in financial services, having held senior roles in wealth management, commercial banking, client services, and business development functions. He began his career 
at Chemical Bank’s Private Banking Group where he ultimately served on the Executive Committee and led relationship management across the group. Mr. Neff then led the
implementation of the global wealth management client relationship model at Citibank’s Private Bank before leaving to establish AnswerSpace Inc., a financial planning 
technology consultancy in 1998. He went on to found Monetaire Inc., a leading provider of financial and investment planning software that was acquired by the RiskMetrics 
Group. At RiskMetrics, he initially served as Global Head of Wealth Management, rising to become Co-Head of the firm’s Global Financial Risk Management business in 2009. 
Mr. Neff holds a Bachelor of Arts from Middlebury College and a Master of Business Administration from Columbia Business School.

Richard Saunders currently serves as Managing Director, Channel Islands, with responsibility for Butterfield Bank (Guernsey) Limited, Butterfield Bank (Jersey)

Limited and Butterfield Mortgages Limited in London.  Mr. Saunders joined the Group in 2001 and was appointed Managing Director in 2015.  He has held progressively senior 
leadership positions with the Group, including Head of European Asset Management.  Mr Saunders joined the Butterfield Group Executive Committee in July 2018.  He has 
more than 25 years of progressive management experience, having begun his career at Royal Bank of Canada in Guernsey.  Mr. Saunders is a Chartered Member of the 
London-based Chartered Institute for Securities & Investment (“CISI”) and holds a Bachelor’s degree in Mathematics and Sports Science from Loughborough University,
England.

Michael Schrum was appointed Chief Financial Officer of the Group effective September 21, 2015. Mr. Schrum joined the Group from HSBC Bank Bermuda Limited,
where he was CFO. He has more than 20 years of financial services experience in London, New York and Bermuda, mainly in banking, insurance and tax. He joined HSBC in
Bermuda in 2001 and held progressively senior positions within the HSBC's Commercial Banking, Strategy, and Finance divisions. He is a Chartered Financial Analyst and a 
Fellow of the Institute of Chartered Accountants in England and Wales. Mr. Schrum holds Master's (University of London) and Bachelor's (Southern Denmark Business School) 
degrees in Economics. Mr. Schrum is a director of Ascendant Group Limited, Treasurer of the Bermuda Community Foundation and Director of Pathways Bermuda.

Committees of the Board

The Bank's bye-laws authorize the Board to delegate certain of its duties to committees of directors. The principal board committees are the: (1) Audit Committee,

(2) Risk Policy & Compliance Committee, (3) Corporate Governance Committee, (4) Compensation & Human Resources Committee, and (5) Executive Committee. Members of 
committees are appointed by, from and among the non-executive members of the Board (other than the Executive Committee which includes our Chairman and Chief Executive 
Officer). The responsibilities and compositions of these committees are described below.

Audit Committee

Our Audit Committee, on behalf of the Board, monitors: (1) the integrity of the financial reports and other financial information provided by the Group to any
governmental body or the public; (2) the independent auditor's qualifications and independence; (3) the performance of the Group's internal audit function and the independent 
auditors; (4) compliance with legal and regulatory requirements; (5) the Group's system of internal controls; and (6) the Group's auditing, accounting and financial reporting 
processes generally. Subject to shareholder approval, the Audit Committee has responsibility for the appointment or replacement of the independent auditor and for the
compensation and oversight of the work of the independent auditor. In addition, the Audit Committee is responsible for approving all audit services, internal control-related 
services and permitted non-audit services. With respect to internal controls, the Audit Committee reviews and evaluates any major issues as to the adequacy of the Bank's
internal controls, and any major control deficiencies or changes in internal controls over financial reporting are discussed with the Bank's management and the independent 
auditor. With respect to financial reporting, the Audit Committee consults with management, the independent auditor and the internal auditors about the integrity of the financial
reporting process, reviews significant financial reporting risk exposure and management's responses, reviews significant auditor findings and establishes, reviews procedures 
for the receipt, retention and treatment of complaints about accounting and auditing matters, and reviews and recommends for the Board's approval the Group's financial 
reports. 

107

Our Audit Committee consists of four directors that are independent under the NYSE requirements. Each member of the Audit Committee also meets the additional

criteria for independence of Audit Committee members set forth in Rule 10A-3(b)(1) under the Exchange Act.

The members of the Audit Committee are appointed by the Board upon the recommendation of the Corporate Governance Committee. The Audit Committee's 

membership is as follows:

Name

Alastair Barbour

Michael Covell

Caroline Foulger

Pamela Thomas-Graham

Position

Chairperson

Member

Member

Member

Mr. Barbour and Ms. Foulger each qualify as the Audit Committee financial expert.  Mr. Barbour serves on the Audit Committee of more than three public companies.  

The Board has determined  that such simultaneous service does not impair his ability to effectively serve as a member of the Audit Committee.

Risk Policy and Compliance Committee

The Risk Policy and Compliance Committee, on behalf of the Board, acts as the oversight function in respect to those activities throughout the Group that give rise to 

credit, market, liquidity, interest rate, operational and reputational risks and reviews compliance with laws and regulations. Specifically, the Risk Policy and Compliance 
Committee assists the Board in fulfilling its responsibilities by overseeing the Group's risk profile and its performance against approved risk appetites and tolerance thresholds. It 
approves and ensures compliance with the capital allocation model and approves overall insurance coverage for the Group. The Risk Policy and Compliance Committee also 
reviews the credit risk of the Group with respect to country and financial institution risk, large exposures, reserves and provisioning, off-balance sheet risk and related capital 
needs, as well as market, interest rate and liquidity risks. The Risk Policy and Compliance Committee monitors operational risks, material breaches of agreed risk limits,
appropriate product risk profiles and senior management policies for identification and management of risk. In doing so, the Risk Policy and Compliance Committee seeks to 
ensure compliance with all applicable policies and establishes the Group's risk appetite and tolerance.

ff

The Risk Policy and Compliance Committee’s membership is as follows:

Name

Conor O'Dea

James Burr

Meroe Park

John Wright

Corporate Governance Committee

Position

Chairperson

Member

Member

Member

The Corporate Governance Committee, on behalf of the Board, provides oversight of the effectiveness of the Board and other Board committees in accordance with 

the prevailing standards of corporate governance and acts as the nomination committee for the Board. The principal duties of the Corporate Governance Committee include
reviewing and recommending to the Board Board membership criteria and director nominees, membership of the Board’s committee and matters relating to the performance,
diversity and independence of Directors.  The Corporate Governance Committee oversees questions of director independence and conflicts of interest, induction and ongoing 
training for Directors and the Board’s corporate governance policies and procedures as well as recommending Director compensation. The Corporate Governance Committee 
also reviews and approves related-party transactions and reviews the Board's performance, the performance and effectiveness of the committees of the Board and the
committees of the Bank's subsidiary boards. 

The Corporate Governance Committee's membership is as follows:

Name

Caroline Foulger

Alastair Barbour

Michael Covell

Pamela Thomas-Graham

Compensation & Human Resources Committee

Position

Chairperson

Member

Member

Member

The Compensation & Human Resources Committee, on behalf of the Board, determines executive compensation, employee salary ranges, levels and degrees of 

participation in incentive compensation programs (including bonuses and equity-based incentive plans) and oversees employee development, relations and succession. 
Specifically, the Compensation & Human Resources Committee evaluates the fairness and effectiveness of the compensation practices implemented by the Group, approves
overall compensation packages for executives, provides regular updates on executive compensation to the Board, approves changes in employee salary ranges for employees, 
approves the criteria and design of the Group's incentive bonus plans and approves changes to the other employee benefit plans. The Compensation & Human Resources
Committee also recommends to the Board changes in the Group's equity-based incentive plans and the granting of awards under such plans, reviews and approves changes to
our pension plans, reviews periodic management reports on our compensation and benefits, as well as other matters bearing on the relationship between management and
employees, while making recommendations to the Board concerning our senior level organization structure and staffing, training and employee development programs.

108

The Compensation & Human Resources Committee's membership is as follows:

Name

James Burr

Meroe Park

John Wright

Executive Committee

Position

Chairperson

Member

Member

The Executive Committee, on behalf of the Board, acts as a forum to provide for ongoing oversight of matters in the intervals between regularly scheduled Board
meetings. The other principal duties of the Executive Committee are to monitor progress and provide guidance on important Group initiatives, plan for upcoming Board meetings 
and consider and, if thought fit, approve matters requiring approval at short notice in the intervals between Board meetings when it is not possible to convene a meeting of the
full Board. The Executive Committee's membership is comprised of the Chairman and Chief Executive Officer,  the chair of the Corporate Governance Committee, the chair of 
the Audit Committee, the chair of the Risk Policy and Compliance Committee and the chair of the Compensation & Human Resources Committee. The Chairman of the Board 
serves as the chair of the Executive Committee.

The Executive Committee's membership is as follows:

Name

Michael Collins

James Burr

Alastair Barbour

Caroline Foulger

Conor O'Dea

Position

Chairperson

Member

Member

Member

Member

109

Governance of Geographical Segments

Our banking business operates in three geographical segments — Bermuda, the Cayman Islands, and The Channel Islands and the UK— and each geographical

segment utilizes operating subsidiary companies of the Bank within these jurisdictions. See "Information on the Company — Our International Network and Group Structure", 
which presents the corporate structure chart of our principal subsidiaries as of December 31, 2018. Our principal operating subsidiaries are each regulated by their respective 
geographical regulator and are fully capitalized as stand-alone operating companies, each with its own board of directors consisting of both executive and non-executive 
independent directors. Guidance on general corporate governance, board sub-committee structuring, and the various governance policies and procedures of the operating 
subsidiaries is determined at the Group level.

2018

Current Executive Compensation Arrangements

Senior Management and Director Compensation

In 2018, senior management included the following executives: Michael Collins, Elizabeth Bauman, Daniel Frumkin, Shaun Morris, Michael Schrum, Siân Dalrymple, 

Andrew Burns, Michael Neff, Michael McWatt and Richard Saunders. Our compensation program is designed to reward and retain senior management and includes base 
salary, annual short-term cash incentive compensation, long-term equity incentive compensation and miscellaneous employee benefits and fringe benefits (including, among
others, executive medical benefits). In 2018, our compensation program for directors was comprised of an annual cash retainer and an equity grant. None of our directors has
entered into service contracts with the Group that provide for benefits upon the termination of their service as a director.

2018

On December 12, 2016, the Board approved a new CEO Stock Ownership Guideline (the "Guideline") which requires the CEO to own a minimum aggregate value of 
our common shares equal to five times base salary. Eligible stock includes vested shares, unvested restricted shares, and other stock held by the CEO. The intrinsic value of 
vested or unvested stock options is not considered eligible stock under the Guideline. The CEO complied with the Guideline at its inception on December 12, 2016 and as of 
December 31, 2017. If the market value of the CEO’s common stock falls below the Guideline, the CEO must retain 50% of the shares he receives as compensation until he
achieves the specified ownership level.

The aggregate amount of compensation, including the value of in-kind benefits, paid to our directors and senior management during fiscal year 2018 was $19.5 million. 

2018

During 2018, the Group did not sponsor any deferred compensation plans (other than the equity compensation programs described below) and no amounts were set aside or 
accrued to provide pension, retirement or similar benefits to directors or senior management, other than employer matching contributions to retirement accounts on terms 
applicable to employees generally.

Short-Term Incentive Compensation

Senior management participates in our annual discretionary bonus program. Our compensation committee establishes an annual bonus pool based on overall

company-wide performance during the applicable fiscal year. Once the compensation committee has approved the pool, the pool is allocated to eligible employees, including 
senior management, based on the employee's achievement of pre-established performance goals during the applicable fiscal year. Annual bonuses for executives are paid 50%
in cash and 50% in the form of restricted share awards that vest in three equal installments on the first three anniversaries of the date of grant.

Equity Compensation

The Group sponsors two equity incentive plans, the 1997 Stock Option Plan for Employees (the "1997 Plan") and the 2010 Omnibus Share Incentive Plan (the "2010 
Plan"), in which our senior management and directors have been or are eligible to participate. The Group no longer grants equity awards under the 1997 Plan, although there 
are unvested stock options under the 1997 Plan that will remain outstanding through 2019. The Group previously granted options under the 2010 Plan and currently grants 
performance-vesting restricted share awards under the 2010 Plan. As of December 31, 2018, in the aggregate, our members of senior management held 100,000 options and
434,281 restricted shares (assuming that performance with respect to performance-vesting restricted share awards is satisfied at target levels). The outstanding options held by
our members of senior management will expire by April 26, 2020 at the latest and have an exercise prices of $12.40.

Senior management participates in our long-term equity incentive compensation program. Our compensation committee grants annual restricted share awards under 
our 2010 Plan. Restricted share awards granted in  2014, 2015, 2016, 2017 and 2018 were granted in the form of performance shares, generally vesting upon the achievement 
of certain performance targets in the three-year period from the effective grant date. Certain members of senior management also participate in our 2010 Executive Stock 
Purchase Plan, which allows participants to borrow against their common shares and vested options held in a restricted account to purchase common shares.

During calendar year 2018, in the aggregate, our compensation committee granted senior management 276,828 restricted shares (which includes restricted share 

awards granted under both the annual bonus program and long-term equity incentive compensation, and assumes that performance with respect to performance-vesting
restricted share awards is satisfied at target levels).

The Group may, from time to time, in the future establish or sponsor new equity incentive plans, including to replace any existing plan.

Board Leadership Structure and Qualifications

The Bank must comply with the Bermuda Monetary Authority Corporate Governance Policy, which requires the Bank to appoint board members who have appropriate 

experience, competencies and personal qualities, including professionalism and personal integrity.

It is the Bank's policy to ensure that all companies within the Group have board members who are fit and proper persons to direct the Bank's business with prudence, 

integrity and professional skills. The boards of the Bank and the Bank's subsidiaries are composed of individuals who possess diverse skills, experience and knowledge that are 
key to understanding the Bank's business and the execution of the Bank's strategies.

The Bank has established guidelines that address the size and composition of its own board and those of its subsidiaries, and for identifying and selecting suitable
candidates for appointment to these boards. The Corporate Governance Committee makes appointment recommendations to the Board and the appointment procedure is 
formal, rigorous and transparent. Each of the Bank and the Bank's subsidiary boards are reviewed at least every two years or earlier whenever circumstances dictate in order to
assess whether the board composition is commensurate with the Bank's strategic objective and diversity principles.

In assessing continuity of service on the Board there is a general presumption that individuals should serve for a maximum of 15 years in order that the Board tenure

be refreshed. Non-executive directors who have served for a period of more than 15 years are subject to an independent assessment in accordance with applicable legal
requirements and regulatory and listing standards.

110

Board Oversight of Risk Management

The Board believes that effective risk management and control processes are critical to our safety and soundness, our ability to predict and manage the challenges 

that we face and, ultimately, our long-term corporate success. The Board, both directly and through its committees, is responsible for overseeing our risk management
processes, with each of the committees of the Board assuming a different and important role in overseeing the management of the risks we face.

The Risk Policy and Compliance Committee oversees our enterprise-wide risk management framework, which establishes our overall risk appetite and risk 
management strategy and enables our management to understand, manage and report on the risks we face. The Risk Policy Compliance Committee also reviews and oversees
policies and practices established by management to identify, assess, measure and manage key risks we face, including the risk appetite metrics developed by management 
and approved by the Board. The Audit Committee of the Board is responsible for overseeing risks associated with financial, accounting and legal matters (particularly financial 
reporting, accounting practices and policies, disclosure controls and procedures and internal control over financial reporting), reviewing and discussing generally the
identification, assessment, management and control of our risk exposures on an enterprise-wide basis and engaging as appropriate with The Risk Policy Compliance Committee
to assess our enterprise-wide risk framework. The Compensation & Human Resources Committee of the Board has primary responsibility for risks and exposures associated 
with our compensation policies, plans and practices, regarding both executive compensation and the compensation structure generally. In particular, our Compensation & 
Human Resources Committee, in conjunction with our Chairman and Chief Executive Officer and Chief Risk Officer and other members of our management as appropriate, 
reviews our incentive compensation arrangements to ensure these programs are consistent with applicable laws and regulations, including safety and soundness requirements, 
and do not encourage imprudent or excessive risk-taking by our employees. The Corporate Governance Committee of the Board oversees risks associated with the 
independence of the Board and potential conflicts of interest.

Our senior management is responsible for implementing and reporting to the Board regarding our risk management processes, including by assessing and managing 
the risks we face, including strategic, operational, regulatory, investment and execution risks, on a day-to-day basis. Our senior management is also responsible for creating and
recommending to the Board for approval appropriate risk appetite metrics reflecting the aggregate levels and types of risk we are willing to accept in connection with the
operation of our business and pursuit of our business objectives.

The role of the Board in our risk oversight is consistent with our leadership structure, with our Chief Executive Officer and the other members of senior management 

having responsibility for assessing and managing our risk exposure, and the Board and its committees providing oversight in connection with those efforts. We believe this 
division of risk management responsibilities presents a consistent, systemic and effective approach for identifying, managing and mitigating risks throughout our operations.

ff

Code of Conduct and Ethics and Whistleblower Policy

The Board has adopted a Group Code of Conduct and Ethics (the "Code") based upon recommended principles of corporate governance. The Code sets out the 

guidelines and procedures for establishing a high standard of ethical conduct, accountability and transparency to which all of our employees are expected to comply and which 
are consistent with our high standards of ethics and core values. The Board, in conjunction with the Corporate Governance and Risk Policy & Compliance Committees, are 
responsible for administering the Code. The Code is available on our website at www.butterfieldgroup.com.

The Board has adopted a Whistleblower Policy which augments the Code. The policy is designed to serve as a tool to assist employees who believe they have or may 
have discovered illegal, unethical, or questionable practices to communicate their concerns confidentially and without fear of reprisals. It is also designed to protect the integrity
of the Bank's financial reporting and its business dealings.

Foreign Private Issuer Status

The listing rules of the NYSE include certain accommodations with respect to corporate governance requirements that allow foreign private issuers, such as us, to

follow "home country" corporate governance practices in lieu of otherwise applicable NYSE corporate governance standards for listed U.S. companies. However, foreign private
issuers are required to have an audit committee that satisfies certain of the NYSE standards, including the requirements of the SEC’s Rule 10A-3. Our Audit Committee satisfies 
such requirements. The NYSE also requires a foreign private issuer to provide certain written affirmations and notices to the NYSE. 

SEC rules require foreign private issuers to disclose the significant ways in which their corporate governance practices differ from NYSE listing standards. A description 

of how our corporate governance practices compare to NYSE listing standards is set forth below:

• 

• 

• 

• 

• 

A Majority of Independent Directors. The NYSE requires the majority of the board of directors of a listed U.S. company to be independent directors pursuant to 
applicable NYSE standards.  As required by our Corporate Governance Guidelines, a majority of our Board (including Alastair Barbour, James Burr, Michael
Covell, Caroline Foulger, Meroe Park, Pamela Thomas-Graham and John Wright) is independent according to the NYSE's standards.
A Nominating/Corporate Governance Committee. The NYSE requires a listed U.S. company to have a nominating/corporate governance committee consisting
of independent directors as well as a written charter specifying the purpose and responsibilities of the committee. We currently have a Corporate Governance
Committee, and the composition of this committee and its written charter are determined pursuant to the NYSE standards. A copy of the charter is available on 
our website at www.butterfieldgroup.com.
A Compensation Committee. The NYSE requires that requires a listed U.S. company to have a compensation committee consisting of independent directors 
that also meet additional independence requirements as set forth in the NYSE rules as well as a committee charter specifying the purpose and responsibilities 
of the committee. We currently have a Compensation & Human Resources Committee, and the composition of this committee and its written charter are 
determined pursuant to the NYSE standards. A copy of the charter is available on our website at www.butterfieldgroup.com. 
Executive Sessions. The NYSE requires that non-management directors meet regularly in executive sessions without management. The NYSE also requires
that all independent directors meet in an executive session at least once a year.  Our non-management directors meet regularly in executive sessions without 
management present. In 2018, the Board held two executive sessions with only our independent directors present.
Company Policies. The NYSE requires a listed U.S. company to adopt and disclose a code of business conduct and corporate governance guidelines that
address certain governance standards. As noted above, the Board has adopted the Code. In addition, the Board has adopted Corporate Governance
Guidelines that address Board composition and qualifications, director responsibilities, director access to management and the Board’s authority to engage
advisors. Furthermore, we have adopted a Corporate Governance Policy that addresses director compensation, director orientation and continuing education, 
management succession and Board assessments. The Code and the Corporate Governance Guidelines are available on our website.

We believe that our established corporate governance practice satisfies the NYSE listing standards applicable to foreign private issuers. If at any time we cease to be a "foreign
private issuer" under the rules of the NYSE and no other exemptions apply, or if we otherwise so elect, the Board will take any additional actions necessary to comply with 
NYSE corporate governance rules applicable to listed U.S. companies, subject to a permitted "phase-in" period.

111

MAJOR SHAREHOLDERS AND RELATED-PARTY TRANSACTIONS

The following table sets forth information with respect to the beneficial ownership of our common shares as of February 15, 2019, unless noted otherwise, in each case 

by: each person or entity known by us to beneficially own 5% or more of our issued and outstanding common shares; each of our directors and executive officers individually;
and all of our directors and executive officers as a group. As of February 15, 2019, we had approximately 55.3 million common shares issued and outstanding.

ff

Under the rules of the Securities and Exchange Commission, a person is deemed to be a "beneficial owner" of a security if that person has or shares "voting power," 

which includes the power to vote or to direct the voting of such security, or "investment power," which includes the power to dispose of or to direct the disposition of such 
security. A person is also deemed to be a beneficial owner of any securities of which that person has a right to acquire beneficial ownership within 60 days. Under these rules, 
more than one person may be deemed to be a beneficial owner of such securities as to which such person has voting or investment power. Except as described in the footnotes 
below, to our knowledge, each of the persons named in the table below has sole voting and investment power with respect to the common shares beneficially owned, subject to 
community property laws where applicable.

Unless otherwise noted, the address for each shareholder listed on the table below is: c/o The Bank of N.T. Butterfield & Son Limited, 65 Front Street, Hamilton, HM 

12, Bermuda.

Name of beneficial owner

Number of common
shares beneficially owned

Beneficial ownership
percentage

Major Shareholders:
Capital World Investors(1)

Davis Selected Advisers, L.P.(2)

Directors and Executive Officers:
Alastair Barbour
Elizabeth Bauman(3)
Andrew Burns(4)
James F. Burr(5)
Michael Collins(6)
Michael Covell
Siân Dalrymple(7)

Caroline Foulger
Daniel Frumkin(8)

Michael McWatt(9)

Shaun Morris(10)

Michael Neff(11)

Conor O'Dea
Meroe Park

Richard Saunders(12)

Michael Schrum(13)

Pamela Thomas-Graham

John R. Wright(14)
All directors and executive officers as a group (18 persons)

Indicates less than 1%

2,882,958

3,224,347

5.20%
5.80%

10,908
17,735

4,747
1,553
104,659
649
1,516

9,081
255,756

29,639

38,993

24,079

62,000
1,084

8,777

116,531

950

12,052
700,709

*
*
*
*
*
*
*

*
*

*

*

*

*
*

*

*

*

*
1.30%

Based on the Schedule 13G filed on February 14, 2019 by Capital World Investors, which reported that as of December 31, 2018, Capital World Investors beneficially owned 2,882,958 common shares, with sole voting and dispositive power over all such 

shares. The Capital World Investors divisions of Capital Research and Management Company and Capital International Limited collectively provide investment management services under the name Capital World Investors. The business address of Capital

World Investors is 333 South Hope Street, Los Angeles, CA 90071.

* 

(1) 

(2) 

Based on the Schedule 13G filed on February 13, 2019, 2019 by Davis Selected Advisers, L.P., which reported that as of December 31, 2018, Davis Selected Advisers, L.P. beneficially owned 3,224,347 common shares with sole voting power over 3,179,307 

common shares and sole dispositive power over 3,224,347 common shares. The business address of Davis Selected Advisers, L.P. is 2949 East Elvira Road, Suite 101 Tucson, Arizona 85756.

(3) 

(4) 

(5) 

(6) 

(7) 

(8) 

(9)  

(10) 

Consists of (i) 4036 common shares and (ii) 13,699 common shares underlying restricted stock that will vest within 60 days of February 12, 2019.

Consists of (i) 500 common shares and (ii) 4,247 common shares underlying restricted stock that will vest within 60 days of February 12, 2019. 

Consists of (i) 649 common shares held by Mr. Burr and (ii) 904 common shares held by Wells Fargo over which Mr. Burr exercises voting and dispositive control. 

Consists of (i) 22,755 common shares and (ii) 81,904 common shares underlying restricted stock that will vest within 60 days of February 12, 2019.

Consists of (i) 142 common shares and (ii) 1,374 common shares underlying restricted stock that will vest within 60 days of February 12, 2019.

Consists of (i) 118,456 common shares, (ii) 100,000 shares underlying vested but unexercised options, exercisable at strike prices between $11.50 to $12.40 which expire on December 20, 2020, and (iii) 37,312 common shares underlying restricted stock 

that will vest within 60 days of February 12, 2019.

Consists of (i) 15,707 common shares and (ii) 13,932 common shares underlying restricted stock that will vest within 60 days of February 12, 2019.

Consists of (i) 19,436 common shares and (ii) 19,557 common shares underlying restricted stock that will vest within 60 days of February 12, 2019.

(11)  

Consists of (i) 11,732 common shares and (ii) 12,347 common shares underlying restricted stock that will vest within 60 days of February 12, 2019.

(12)  

Consists of 8,777  common shares underlying restricted stock that will vest within 60 days of February 12, 2019.

(13) 

(14) 

Consists of (i) 12,764 common shares held jointly with his spouse, (ii)  68,050 common shares held directly and (iii) 35,717 common shares underlying restricted stock that will vest within 60 days of February 12, 2019.

Consists of (i) 11,403 common shares held jointly with his spouse and (ii) 649 common shares held directly.

The shareholders listed above do not have voting rights that are different from those held by any other holder of common shares of the Bank. As of February 15,

2019, approximately 80% of our common shares were held of record by holders located in the United States, and there were approximately 240 holders of record of our 

112

 
 
common shares located in the United States. As of February 15, 2019, approximately 20% of our common shares were held of record by holders located in Bermuda, and there 
were approximately 5,000 holders of record of our common shares located in Bermuda.

Our Relationship with The Carlyle Group

Prior to the completion of our registered secondary offering on February 28, 2017, Carlyle held approximately 14% of our equity voting power along with the right to 

designate two persons for nomination for election by the shareholders as members of the Board. Following the completion of the offering, Carlyle no longer owns any shares of 
ff
our common stock and no longer has the right to nominate any persons for election by our shareholders as members of the Board.

Investment Agreement

In connection with the subscription by Carlyle and certain other investors for newly issued common shares and preference shares that have since been converted to
our common shares, we entered into an Investment Agreement, dated as of March 2, 2010 (the "Investment Agreement") with Carlyle. The Investment Agreement provides for,
among other items, subject to the terms set forth in the Investment Agreement, certain transfer restrictions and Carlyle's right to designate two persons for nomination for 
election by the shareholders as members of the Board. The Investment Agreement also contained certain standstill and other provisions which have generally expired.

Amended Investment Agreement

Prior to our IPO, in August 2016, we entered into the  Amended Investment Agreement with Carlyle.

The Amended Investment Agreement provides that, subject to certain exceptions for ordinary public market trades, Carlyle may not transfer the common shares it 
holds to any person or group if, to its knowledge, such transferee (directly or together with its affiliates) would own 10% or more of the outstanding voting power in the Bank.

In addition, the Amended Investment Agreement provided that (a) until our common shares held by Carlyle represented less than 10% of our issued and outstanding 
common shares, Carlyle was entitled to nominate two persons for election as members of the Board and (b) if our common shares held by Carlyle represented less than 10% 
but at least 5% of our issued and outstanding common shares, Carlyle was entitled to nominate one person for election as a member of the Board (such nominees, "Carlyle
Directors"), in each case subject to the Carlyle Directors' satisfaction of legal requirements regarding services as a director. The Amended Investment Agreement provided that
we would use our reasonable best efforts to cause the Carlyle Directors to be elected to the Board and would solicit proxies for the Carlyle Directors to the same extent that we 
do for our other nominees to the Board, and that if requested by Carlyle, one Carlyle Director chosen by Carlyle would be appointed to certain committees and subcommittees of 
the Board.

 Under the terms set forth in the Amended Investment Agreement, until our common shares held by Carlyle represented less than 5% of our issued and outstanding

common shares, we also agreed to share certain financial and other information with Carlyle and Carlyle was generally obliged to treat information provided to it as confidential,
and to comply with all applicable rules and regulations in relation to the use and disclosure of such information.

As of the completion of our registered secondary offering on February 28, 2017, Carlyle no longer holds any of our issued and outstanding common shares. As such, 

Carlyle is no longer entitled to the applicable rights set forth above under the Amended Investment Agreement, including the right to nominate persons for election by our 
shareholders as members of the Board.

This summary does not purport to be a comprehensive description of the Amended Investment Agreement, and is qualified in its entirety by the full text of the Amended

Investment Agreement filed as an exhibit to this report.

Financing Transactions

On June 27, 2013, the Group executed a $95 million loan agreement with an investment fund managed by The Carlyle Group which provided for maturity on June 30,

2017. This loan was made in the ordinary course of business on normal commercial terms and was repaid in full according to its terms on August 11, 2015. In 2018, nil (2017:
nil) of interest income was recognized in the consolidated statements of operations.

Transactions with Related Parties and with Directors and Executive Officers

Financing Transactions

Certain directors and executives of the Bank, companies in which they are principal owners and/or members of the board, and trusts in which they are involved, 

have loans with the Bank. Loans to directors were made in the ordinary course of business at normal credit terms, including interest rate and collateral requirements. Loans to
executives may be eligible to preferential rates. As at December 31, 2018, related party director and executive loan balances were $97.2 million (December 31, 2017: $30.6
million). During the year ended December 31, 2018, new issuance of loans and change in directorships to directors and executives were $77.3 million and repayments and
change in directorships were $11.0 million (year ended December 31, 2017: $31.7 million and $8.9 million, respectively; year ended December 31, 2016: $27.6 million and $25.1 
million, respectively). During the year ended December 31, 2017, a director resigned from the Board resulting in $4.3 million in loans being reclassified out of related-party
loans. All of these loans were considered performing loans as at December 31, 2018 and December 31, 2017.  For the year ended December 31, 2018, the Bank has
recognized $4.5 million (December 31, 2017: $1.1 million; December 31, 2016:  $0.4 million) of loan interest revenue in the consolidated statement of operations relating to 
directors and executives, companies in which they are principal owners and/or members of the board and trusts in which they are involved.

Certain directors and executives of the Bank, companies in which they are principal owners, and trusts in which they are involved, have deposits with the Bank.  As 

at December 31, 2018, related party director and executive deposit balances were $17.2 million (December 31, 2017: $23.5 million). 

Certain affiliates of the Bank have loans and deposits with the Bank. The loans were made and the deposits are maintained in the ordinary course of business on 

normal commercial terms. At December 31, 2018, affiliates had loan balances of $10.2 million (December 31, 2017:  $10.5 million) and deposit balances of $0.4 million 
(December 31, 2017:  $0.6 million). For the year ended December 31, 2018, the Bank has recognized $1.8 million (December 31, 2017: $1.9 million; December 31, 2016: $2.2 
million) of non-interest expenses and $0.6 million (December 31, 2017: $0.6 million; December 31, 2016: $0.6 million) of loan interest revenue in the consolidated statement of 
operations relating to affiliates which the Bank holds investments in.  

113

 
 
 
Capital Transaction 

Up to February 28, 2017, investment partnerships associated with The Carlyle Group held approximately 14% of the Bank's equity voting power along with the right 
to designate two persons for nomination for election by the shareholders as members of the Bank’s Board of Directors.  On February 28, 2017, as a result of a secondary public 
offering, the Carlyle Group sold their holdings in the Bank, and as a result, the investment agreement between the Bank and the Carlyle Group was terminated.

Financial Transactions With Related Parties

The Bank holds seed investments in several Butterfield mutual funds, which are managed by a wholly-owned subsidiary of the Bank. As at December 31, 2018, 

these investments have a fair value of $6.2 million with an unrealized gain of $1.2 million (December 31, 2017: $6.6 million and $1.6 million, respectively) and were included in
trading investments at their fair value. As at December 31, 2018, several Butterfield mutual funds which are managed by a wholly owned subsidiary of the Bank, had loan
balances of $1.8 million (December 31, 2017: nil) and deposit balances of $36.7 million (December 31, 2017: $0.2 million). During the year ended December 31, 2018, the Bank 
earned $9.4 million (December 31, 2017: $7.7 million; December 31, 2016: $5.7 million) in asset management revenue from funds managed by a wholly-owned subsidiary of the 
Bank. During the year ended December 31, 2018, the Bank earned $1.4 million (December 31, 2017: $1.0 million; December 31, 2016: $1.0 million) in custody and other 
administration services revenue from funds managed by a wholly-owned subsidiary of the Bank and directors and executives, companies in which they are principal owners
and/or members of the board and trusts in which they are involved. During the year ended December 31, 2018, the Bank earned $0.9 million (December 31, 2017: $0.1 million; 
December 31, 2016: $0.1 million) in other income from other related parties.

Employment Agreements

The Group has entered into employment agreements with senior management. The compensation paid in 

2018

 to senior management under the employment 

agreements is described above under ‘‘Management — Current Executive Compensation Arrangements". The senior management employment agreements generally provide 
for terms and conditions of employment, including the payment of a base salary, participation in the Group’s short and long-term incentive compensation programs, notice
provisions, severance benefits, change in control equity award vesting and participation in the Group’s health, welfare and retirement programs available to all senior executives. 
For certain members of senior management, the employment agreements also provide for executive life insurance and participation in the Group’s share purchase programs.

Related-Party Transaction Policy

The Board has adopted a written policy governing the review, approval or ratification of transactions between the Bank or any of its subsidiaries and any "related party,"
which is a person or entity: (1) that controls, is controlled by, or is under common control with the Bank; (2) that is an associate of the Bank; (3) that is a shareholder of the Bank 
that has significant influence by virtue of its ownership of the Bank; (4) that is a director, executive officer or other key management person at the Bank; or (5) in which a 
substantial interest in its voting power is held by the persons described in (3) or (4) above. The policy calls for the related-person transactions to be reviewed and, if deemed 
appropriate, approved or ratified by our Corporate Governance Committee. In determining whether or not to approve or ratify a related-person transaction, our Corporate
Governance Committee takes into account, among other factors it deems important, whether the related-person transaction is in our best interests and whether the transaction 
is on terms no less favorable than terms generally available to an unaffiliated third party under the same or similar circumstances. In the event that a member of our Corporate
Governance Committee is not disinterested with respect to the related-person transaction under review, that member may not participate in the review, approval or ratification of 
that related-person transaction. Approval of the disclosure of any related party transaction included in our financial statements or any other SEC filing is the responsibility of the 
Audit Committee. 

114

 
 
Bermuda Tax Considerations

CERTAIN TAXATION CONSIDERATIONS

Under Bermuda law, there are currently no stamp or documentary taxes, duties or similar taxes in connection with a conveyance or transfer on sale, or a conveyance 
or transfer to effect or having the effect of a voluntary disposition inter vivos or any agreement for the lending and borrowing of the Bank's shares which are listed on the BSX or 
NYSE.

We are not required by any Bermuda law or regulation to make any deductions or withholdings in Bermuda from any payment we may make in respect of the Bank's 

shares. However, during 2018 the Bermuda Tax Reform Commission proposed the introduction of a withholding tax on interest and dividend income, amongst other reforms.
The Bermuda government has not introduced this tax as yet. If the tax is introduced, there may be an impact on holders of the Bank’s shares, along with an increase in our 
compliance obligations.

Furthermore, Bermuda currently has no corporate or capital gains taxes.

Material US Federal Income Tax Consequences 

This section describes the material US federal income tax consequences of owning and disposing of common shares of the Bank. It applies solely to US shareholders

(as defined below) that hold shares as capital assets for US federal income tax purposes. This section does not describe all of the tax consequences that may apply to members 
of a special class of holders subject to special rules, including:

•  a dealer in securities or foreign currencies;
•  a regulated investment company;
•  a trader in securities that elects to use a mark-to-market method of accounting for securities holdings;
•  a tax-exempt organization;
•  a bank, an insurance company, or any other financial institution;
•  a person that actually or constructively owns 10% or more, by vote or value, of the Bank;
•  a person that holds the Bank's common shares as part of a straddle or a hedging, conversion, or other risk reduction transaction for US federal income 

tax purposes;

•  a person that purchases or sells common shares as part of a wash sale for tax purposes;
•  an entity classified as a partnership for US federal income tax purposes; or
•  a person whose functional currency is not the US Dollar.

This section is based on the Internal Revenue Code of 1986, as amended (the "IRC"), its legislative history, existing and proposed Treasury regulations, published 

rulings and court decisions, all as of the date hereof. These laws are subject to change, possibly on a retroactive basis.

If an entity treated as a partnership for US federal income tax purposes holds common shares, the US federal income tax treatment of a partner will generally depend
on the status of the partner and the tax treatment of the partnership. A partner in an entity treated as a partnership for US federal income tax purposes holding common shares 
should consult its tax advisers with regard to the US federal income tax treatment of the ownership and disposition of the Bank's common shares.

          Shareholders should consult their own tax advisers regarding the US federal, state and local and foreign and other tax consequences of owning and disposing of the
Bank's common shares in their particular circumstances.

Special adverse US federal income tax rules apply if a US shareholder owns shares of a company that is or was treated as a PFIC for US federal income tax purposes

for any taxable year during which the US shareholder held such shares. US shareholders should consult their own tax advisers as to the potential application of the PFIC rules
to their ownership and disposition of the Bank's common shares.

US Shareholders

For the purposes of this discussion, a "US shareholder" is a beneficial owner of common shares that is:

•  an individual that is a citizen or resident of the United States,
•  a corporation, or other entity taxable as a corporation, created or organized under the laws of the United States, any state therein or the District of Columbia,
•  an estate whose income is subject to US federal income tax regardless of its source, or
•  a trust if a US court can exercise primary supervision over the trust's administration and one or more US persons are authorized to control all substantial decisions 

of the trust.

Passive Foreign Investment Company Considerations

Special adverse US federal income tax rules apply if a US shareholder holds shares of a company that is treated as a PFIC for any taxable year during which the US 

shareholder held such shares. This conclusion is a factual determination that is made annually and thus may be subject to change. A foreign corporation will be considered a
PFIC with respect to a US Shareholder for any taxable year if (i) at least 75% of its gross income for the taxable year is passive income (the "income test"), or (ii) at least 50% of 
the value, determined on the basis of a quarterly average, of its assets is attributable to assets that produce or are held for the production of passive income (the "asset test").
Passive income for this purpose generally includes dividends, interest, royalties, rents (other than certain rents and royalties derived in the active conduct of a trade or 
business), annuities and gains from assets that produce passive income. If a foreign corporation owns at least 25% (by value) of the shares or stock of another corporation, the
foreign corporation is treated, for purposes of the PFIC tests, as owning a proportionate share of the other corporation's assets and receiving its proportionate share of the other 
corporation's income.

Banks generally derive a substantial part of their income from assets that are interest bearing or that otherwise could be considered passive under the PFIC rules. The

IRS has issued a notice, and has proposed regulations, that exclude from passive income any income derived in the active conduct of a banking business by a qualifying
foreign bank.

Based upon the proportion of our income derived from activities that are "bona fide" banking activities for US federal income tax purposes, we believe that we were not 

a PFIC for the taxable year ending December 31, 2017 (the latest period for which the determination can be made) and, based further on our present regulatory status under 
local laws, the present nature of our activities, and the present composition of our assets and sources of income, we do not expect to be a PFIC for the current year or any 

115

future years. However, because PFIC status is a factual determination and because there are uncertainties in the application of the relevant rules, there can be no assurances
that we will not be a PFIC for any particular year.

If the Bank were a PFIC in any taxable year during which a US shareholder owns the Bank's common shares and the US shareholder does not make a "mark-to-
market" election, as discussed below, or a special "purging" election, the Bank generally would continue to be treated as a PFIC with respect to such US shareholder in all 
succeeding taxable years, regardless of whether the Bank continues to meet the income or asset test discussed above. US shareholders are urged to consult their own tax 
advisers with respect to the tax consequences to them if the Bank were to become a PFIC for any taxable year in which they own the common shares.

If the Bank is a PFIC for any taxable year during which a US shareholder holds the common shares and the US shareholder does not make a mark-to-market election, 

as described below, the US shareholder will be subject to special rules with respect to:

•  any gain realized on the sale or other disposition of its common shares; and
•  any "excess distribution" that the Bank makes to the US shareholder (generally, any distributions to the US shareholder during a single taxable year that are greater 

than 125% of the average annual distributions received by the US shareholder in respect of its common shares during the three preceding taxable years or, if 
shorter, the portion of the US shareholder's holding period for the common shares).

Under these rules:

• 
• 

• 

the gain or excess distribution will be allocated ratably over the US shareholder's holding period for the common shares;
the amount allocated to the taxable year in which the US shareholder realized the gain or excess distribution and to years before the Bank became a PFIC will be 
taxed as ordinary income; and
the amount allocated to each other taxable year, with certain exceptions, will be subject to additional tax calculated by multiplying the amount allocated to such other 
taxable year by the highest tax rate in effect for that taxable year for individuals or corporations, as appropriate, and the interest charge generally applicable to
underpayments of tax will be imposed in respect of the tax attributable to each such year.

Alternatively, if a US shareholder owns shares in a PFIC that are treated as "marketable stock," the US shareholder may make a mark-to-market election. The common

shares will be treated as marketable stock if they are regularly traded on a "qualified exchange." For these purposes, the common shares will be considered regularly traded 
during any calendar year during which it is traded, other than in negligible quantities, on a qualified exchange, which includes the NYSE, on at least 15 days during each 
calendar quarter. Any trades that have as their principal purpose meeting this requirement will be disregarded.

A US shareholder that makes a mark-to-market election will not be subject to the PFIC rules described above. Instead, the US shareholder will include as ordinary 

income each year that the Bank is a PFIC the excess, if any, of the fair market value of its common shares at the end of the taxable year over its adjusted basis in the common 
shares. These amounts of ordinary income will not be eligible for the favorable tax rates applicable to qualified dividend income or long-term capital gains discussed above. The 
US shareholder will also be allowed to take an ordinary loss in respect of the excess, if any, of the adjusted basis of its common shares over their fair market value at the end of 
the taxable year that the Bank is a PFIC (but only to the extent of the net amount of income previously included as a result of the mark-to-market election). The US shareholder's
basis in its common shares will be adjusted to reflect any such income or loss amounts recognized. Any gain recognized on the sale or other disposition of the common shares
in a taxable year when the Bank is a PFIC will be treated as ordinary income and any loss will be treated as an ordinary loss (but only to the extent of the net amount of income 
previously included as a result of the mark-to-market election). Distributions paid on the common shares will be treated as discussed above under "- Taxation of Dividends".

A mark-to-market election will continue to be in effect for all taxable years in which the Bank is a PFIC and the common shares are treated as marketable stock, and 

may not be revoked without the consent of the IRS. If the US shareholder makes a mark-to-market election with respect to its common shares, it will be treated as having a new
holding period in its common shares beginning on the first day of the first taxable year beginning after the last taxable year for which the mark-to-market election applies. The 
application of the mark-to-market rules to an investment in a PFIC with a subsidiary that is also a PFIC is not entirely clear; however, there is a significant risk that some or all of 
such an investment will be subject to the special rules described above that apply if a mark-to-market election is not made, even if a mark-to-market election is made with 
respect to the parent PFIC. In the event that the Bank is a PFIC, US shareholders are urged to consult their tax advisers regarding the availability of the mark-to-market election, 
and whether the election would be advisable in the holder's particular circumstances.

The PFIC rules outlined above would also not apply to a US shareholder if such holder were to elect to treat us as a qualified electing fund ("QEF"). An election to treat
us as a QEF will not be available, however, if the Bank does not provide the information necessary to make such an election. The Bank will not provide US shareholders with the 
information necessary to make a QEF election, and thus, the QEF election will not be available with respect to the common shares.

Notwithstanding any election made with respect to the common shares, dividends received with respect to the common shares will not constitute "qualified dividend 

income" if we are a PFIC (or are treated as a PFIC with respect to the relevant US shareholder) in either the taxable year of the distribution or the preceding taxable year. 
Dividends that do not constitute qualified dividend income are not eligible for taxation at the reduced tax rate available to certain non-corporate holders described above in "-
 Taxation of Dividends". Instead, such dividends would be subject to tax at ordinary income rates.

If a US shareholder owns common shares during any taxable year in which we are a PFIC, the US shareholder generally must file annual tax returns (including on 

Form 8621), for each taxable year that the US shareholder owns the common shares, unless its ownership satisfies a de minimis test.

Taxation of Dividends

Subject to the preceding discussion under "Risk Factors" under the heading "— Passive Foreign Investment Company Considerations", a US shareholder must include 

in its gross income as dividends the gross amount of any distribution paid by the Bank to the extent that it is paid out of the Bank's current or accumulated earnings and profits 
as determined for US federal income tax purposes. Distributions in excess of current and accumulated earnings and profits, as determined for US federal income tax purposes, 
will be treated as a non-taxable return of capital to the extent of the US shareholder's basis in the common shares of the Bank, causing a reduction in the US shareholder's
adjusted basis in such common shares, and thereafter as capital gain. Because the Bank does not maintain calculations of its earnings and profits under US federal income tax
principles, it is expected that distributions generally will be reported to US shareholders as dividends.

Dividends paid to certain non-corporate US shareholders by a "qualified foreign corporation" that constitute qualified dividend income are taxable to the shareholder at

the preferential rates applicable to long-term capital gains provided that the shareholder holds the shares for more than 60 days during the 121-day period beginning 60 days 
before the ex-dividend date and meets other holding period requirements. For this purpose, common shares of the Bank will be treated as stock of a "qualified foreign
corporation" if the Bank was not a PFIC for the taxable year in which the dividend was paid, or the preceding taxable year and if such common shares are listed on an
established securities market in the United States, such as the NYSE. The common shares of the Bank are listed on the NYSE. Accordingly, subject to the preceding discussion
under the heading "— Passive Foreign Investment Company Considerations", dividends the Bank pays with respect to the common shares will constitute qualified dividend 
income, assuming the holding period requirements are met.

116

The dividend will not be eligible for the dividends-received deduction allowed to US corporations in respect of dividends received from other US corporations.

Dividends generally will be treated as foreign source income for US foreign tax credit purposes. Under Section 904(h) of the IRC, however, dividends paid by a foreign

corporation that is treated as 50% or more owned, by vote or value, by US persons for US federal income tax purposes may be treated as US source income (rather than
foreign source income) for foreign tax credit purposes, to the extent the foreign corporation earns US source income. In general, therefore, the application of Section 904(h) of 
the IRC may adversely affect a US shareholder's ability to use foreign tax credits. As a result of the listing of the common shares of the Bank on the NYSE, the Bank may be
treated as 50% or more owned by US persons for purposes of Section 904(h) of the IRC. US shareholders are strongly urged to consult their own tax advisers regarding the
possible impact if Section 904(h) of the IRC should apply.

Taxation of Capital Gains

Subject to the preceding discussion under the heading "— Passive Foreign Investment Company Considerations", a US shareholder that sells or otherwise disposes of 
common shares of the Bank will recognize capital gain or loss for US federal income tax purposes equal to the difference between the amount that the US shareholder realizes 
and the US shareholder's tax basis in those common shares. Capital gain of a non-corporate US shareholder is generally taxed at preferential rates where the property is held 
for more than one year. The gain or loss will be US source income or loss for foreign tax credit limitation purposes. The deduction of capital losses is subject to limitations.

Medicare Tax on Net Investment Income

A US person that is an individual or estate, or a trust that does not fall into a special class of trusts that is exempt from such tax, is subject to a 3.8% tax (the "Medicare

tax") on the lesser of (i) the US person's "net investment income" (or "undistributed net investment income" in the case of an estate or trust) for the relevant taxable year and 
(ii) the excess of the US person's modified adjusted gross income for the taxable year over a certain threshold (which in the case of individuals is between $125,000 and
$250,000, depending on the individual's circumstances). A shareholder's net investment income generally includes its dividend income and its net gains from the disposition of 
shares, unless such dividends or net gains are derived in the ordinary course of the conduct of a trade or business (other than a trade or business that consists of certain 
passive or trading activities). If a shareholder is a US person that is an individual, estate or trust, the shareholder is urged to consult the shareholder's tax advisers regarding the 
applicability of the Medicare tax to the shareholder's income and gains in respect of the shareholder's investment in the Bank's common shares.

Information with Respect to Foreign Financial Assets

Owners of "specified foreign financial assets" with an aggregate value in excess of $50,000 (and in some cases, a higher threshold) may be required to file an 
information report with respect to such assets with their tax returns. "Specified foreign financial assets" include any financial accounts maintained by foreign financial institutions, 
as well as any of the following, if they are held for investment and not held in accounts maintained by financial institutions: (i) stocks and securities issued by non-US persons, 
(ii) financial instruments and contracts that have non-US issuers or counterparties and (iii) interests in foreign entities. US shareholders are urged to consult their tax advisers 
regarding the application of this legislation to their ownership of the Bank's common shares.

Backup Withholding and Information Reporting

Information reporting requirements for a non-corporate US shareholder, on IRS Form 1099, will apply to (i) dividend payments or other taxable distributions made to
such US shareholder within the United States, and (ii) the payment of proceeds to such US shareholder from the sale of the Bank's common shares effected at a US office of 
a broker.

ff

Additionally, backup withholding may apply to such payments to a non-corporate US shareholder that (i) fails to provide an accurate taxpayer identification number,

(ii) (in the case of dividend payments) is notified by the IRS that such US shareholder has failed to report all interest and dividends required to be shown on such US
shareholder's federal income tax returns, or (iii) in certain circumstances, fails to comply with applicable certification requirements.

A US shareholder may obtain a refund of any amounts withheld under the backup withholding rules that exceed the shareholder's income tax liability by properly filing a 

refund claim with the IRS.

Payment of proceeds from the sale of shares effected at a foreign office of a broker generally will not be subject to information reporting or backup withholding. 

However, a sale effected at a foreign office of a broker could be subject to information reporting in the same manner as a sale within the United States, (and in certain cases 
may be subject to backup withholding as well) if (i) the broker has certain connections to the United States, or (ii) the sale has certain other specified connections with the United 
States.

Foreign Account Tax Compliance Act Withholding

Pursuant to the FATCA enacted in 2010, a 30% withholding tax will be imposed on certain payments to certain non-US financial institutions that fail to comply with

certain information-reporting, account identification, withholding, certification and other FATCA-related requirements in respect of their direct and indirect United States 
shareholders and/or United States accountholders. To avoid becoming subject to FATCA withholding, we and other non-US financial institutions may be required to report
information to the IRS regarding the holders of the common shares and to withhold on a portion of payments under the common shares to certain holders that fail to comply with 
the relevant information reporting requirements (or the holders of the common shares directly or indirectly through certain non-compliant intermediaries). Such withholding would
not apply to payments made with respect to the Bank's common shares before January 1, 2019.

117

ENFORCEMENT OF CIVIL LIABILITIES

The Bank is incorporated under the laws of Bermuda. As a result, the rights of holders of the Bank’s common shares will be governed by Bermuda law and the

Butterfield Act and the Bank’s bye-laws. The rights of shareholders under Bermuda law may differ from the rights of shareholders of companies incorporated in other 
jurisdictions. Some of our directors and some of the named experts referred to in this annual report are not residents of the United States, and a substantial portion of our assets 
are located outside the United States. As a result, it may be difficult for investors to effect service of process on those persons in the United States or to enforce in the United
States judgments obtained in US courts against us or those persons based on the civil liability provisions of the US federal securities laws. However, we may be served with
process in the United States with respect to actions against us arising out of or in connection with violations of US federal securities laws relating to offers and sales of common
shares made hereby by serving C T Corporation System, 111 Eighth Avenue, New York, New York 10011, our US agent irrevocably appointed for that purpose.

ff

It is doubtful whether courts in Bermuda will enforce judgments obtained in other jurisdictions, including the United States, against us or our directors or officers under 

ff

the securities laws of those jurisdictions, or entertain actions in Bermuda against us or our directors or officers under the securities laws of other jurisdictions.

118

Evaluation of Disclosure Controls and Procedures

DISCLOSURE CONTROLS AND PROCEDURES

As of the end of the period covered by this report, Butterfield carried out an evaluation, under the supervision and with the participation of Butterfield’s management,
including our Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of Butterfield’s disclosure controls and procedures (as defined 
in Rule 13a-15(e) under the Securities Exchange Act of 1934 (the “Exchange Act”), to ensure that information required to be disclosed by Butterfield in reports that it files or 
submits under the Exchange Act, is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is 
accumulated and communicated to Butterfield’s management, including its Chief Executive Officer and Chief Financial Officer, as appropriate, to allow for timely decisions
regarding required disclosure. Based upon that evaluation, Butterfield’s Chief Executive Officer and Chief Financial Officer concluded that the design and operation of these 
disclosure controls and procedures were effective, in all material respects, as of the end of the period covered by this report.

Reports Regarding Internal Controls

Management’s Annual Report on Internal Control over Financial Reporting and the Report of Independent Registered Public Accounting Firm are included on pages

F-2 and F-3, respectively.

119

 
 
The following table sets forth for the fiscal years indicated the fees charged by our principal accountant and its associated entities for various services provided

during those periods:

PRINCIPAL ACCOUNTANT FEES AND SERVICES

In millions of $

Type of Services

Audit services

Audit-related services

Tax services

Other services

Total

Fiscal Year Ended

December 31, 2018

December 31, 2017

Description of Service

7.4

—

—

0.2

7.6

5.9

—

0.1

0.1

6.1

(1)

(2)

(3)

(1) 

(2) 

(3) 

Professional services rendered for the audit and review of the consolidated financial statements of The Bank of N.T. Butterfield & Son Limited and statutory audits of 
the financial statements of The Bank of N.T. Butterfield & Son Limited and its subsidiaries, compliance with local regulations, issuance of and services related to a
comfort letter to the underwriters in connection with our initial public offering and review of documents filed with the BMA and the SEC (including services provided by 
independent experts to the audit firms in connection with the audit).

Services that are normally performed by the independent accountants, ancillary to audit services. 

The non-audit services required during the years disclosed above were subject to the Audit Committee's pre-approval process pursuant to paragraph (c) (7)(i)(C) of 
Rule 2-01 of Regulation S-X.

Preapproval Procedures

To ensure PwC's independence, all services provided by PwC have to be preapproved by the Audit Committee. A preapproval may be granted either for a specific 
mandate or in the form of a blanket preapproval authorizing a limited and well-defined type and amount of services. The Audit Committee reviews and approves a list of blanket
preapprovals annually. 

The Audit Committee has delegated preapproval authority to its Chairman up to a maximum of $500,000 for any engagement, and the Group Chief Financial Officer 

and Chief Accountant submit all proposals for services by PwC to the Chairman of the Audit Committee, unless there is a blanket preapproval in place. The Audit Committee is 
informed of the approvals granted by its Chairman on a quarterly basis. 

120

 
 
 
ISSUER PURCHASES OF EQUITY SECURITIES

The below details purchases made by or on behalf of the issuer or any "affiliated purchaser," as defined in §240.10b-18(a)(3), of shares or other units of any class of 

the issuer's equity securities that is registered by the issuer pursuant to section 12 of the Exchange Act (15 U.S.C. 78I) in the three months ending on December 31, 2018.

From time to time, the Bank, may seek to retire, repurchase equity securities of the Bank, through cash purchase, privately negotiated transactions, or otherwise.
Such transactions, if any, depend on prevailing market conditions, our liquidity and capital requirements, contractual restrictions, and other factors. The amounts involved may 
be material.

As previously reported, on February 15, 2018, the Board approved, with effect on April 1, 2018, the 2018 common share buy-back program, authorizing the

purchase for treasury of up to 1.0 million common shares. On December 6, 2018, the Board approved, with effect from December 10, 2018 to February 29, 2020, a common
share buy-back program, authorizing the purchase for treasury of up to 2.5 million common shares. 

The following table summarizes our repurchases of our common shares for the three months ended December 31, 2018.

Type of Services

October

November

December

Total number of shares
repurchased

Average price paid per
share

Total number of cumulative
shares repurchased

Maximum number of shares
to be repurchased under the
program

514,137

485,863

254,212

39.16

41.26

32.51

514,137

1,000,000

254,212

485,863

—

2,245,788

121

 
 
 
WHERE YOU CAN FIND MORE INFORMATION

As a foreign private issuer, we are also exempt from the requirements of Regulation FD (Fair Disclosure) which, generally, are meant to ensure that select groups of 

investors are not privy to specific information about an issuer before other investors. We are, however, still subject to the anti-fraud and anti-manipulation rules of the SEC, such
as Rule 10b-5 under the Securities Act. Since many of the disclosure obligations required of us as a foreign private issuer are different than those required by other United 
States domestic reporting companies, the Bank’s shareholders, potential shareholders and the investing public in general should not expect to receive information about us in
the same amount, and at the same time, as information is received from, or provided by, other United States domestic reporting companies. We are liable for violations of the 
rules and regulations of the SEC which do apply to us as a foreign private issuer, see ‘‘Implications of Being a Foreign Private Issuer’’.

You may review and copy the registration statements, reports and other information we file at the SEC’s Public Reference Room at 100 F Street, N.E., Washington, DC

20549. You may also request copies of these documents upon payment of a duplicating fee by writing to the SEC.

122

INDEX TO THE FINANCIAL STATEMENTS

Audited Consolidated Financial Statements

Management’s Annual Report on Internal Control over Financial Reporting

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets as of December 31, 2018 and December 31, 2017

Consolidated Statements of Operations for the Years Ended December 31, 2018, 2017 and 2016

Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2018, 2017 and 2016

Consolidated Statements of Changes in Shareholders’ Equity for the Years Ended December 31, 2018, 2017 and 2016

Consolidated Statements of Cash Flows for the Years Ended December 31, 2018, 2017 and 2016

Notes to the Consolidated Financial Statements for the years ended December 31, 2018, 2017 and 2016

Page

F- 2

F- 3

F- 5

F- 6

F- 7

F- 8

F- 9

F- 11

F- 1

Management’s Annual Report on Internal Control over Financial Reporting 

Management of The Bank of N.T. Butterfield & Son Limited (“Butterfield” or the “Bank”) is responsible for establishing and maintaining
adequate internal control over financial reporting. Internal control over financial reporting is a process designed by, or under the supervision
of, the Bank's principal executive and principal financial officers, or persons performing similar functions, and effected by Butterfield's Board 
of Directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States of 
America. 

Butterfield's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records,
that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the Bank’s assets; (2) provide reasonable
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted 
accounting principles, and that receipts and expenditures of the Bank are being made only in accordance with authorizations of Butterfield’s 
management and directors; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use 
or disposition of the Bank's assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any
evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, 
or that the degree of compliance with the policies or procedures may deteriorate. Management has completed an assessment of the 
effectiveness of Butterfield's internal control over financial reporting as of December 31, 2018. In making the assessment, management used
the “Internal Control - Integrated Framework (2013)” promulgated by the Committee of Sponsoring Organizations of the Treadway 
Commission. 

On March 29, 2018, the Bank concluded the acquisition of Deutsche Bank’s Global Trust Solutions (“GTS”) business, excluding its US
operations. GTS’ total assets and total revenues represented approximately 0.3% and 1.3%, respectively of the Bank's total assets and total
revenues as of and for the year ended December 31, 2018. As permitted under SEC guidance, the Bank has excluded GTS from the Bank's
assessment scope for the effectiveness of internal control over financial reporting as of December 31, 2018 because it was acquired by the 
Bank in a purchase business combination during 2018.

Based upon the assessment performed, management concluded that as of December 31, 2018, Butterfield's internal control over financial 
reporting was effective. There have been no changes in Butterfield’s internal control over financial reporting that occurred during the period 
covered by this report which have materially affected or are reasonably likely to materially affect Butterfield’s internal control over financial
reporting.

The effectiveness of the Bank's internal control over financial reporting as of December 31, 2018, has been audited by 
PricewaterhouseCoopers Ltd, an independent registered public accounting firm, as stated in their report on page F-3 of this annual report.

/s/ Michael Collins
Michael Collins
Chairman and Chief Executive Officer

/s/ Michael Schrum
Michael Schrum
Chief Financial Officer

F- 2

Report of Independent Registered Public Accounting Firm 

To the Board of Directors and Shareholders of
The Bank of N.T. Butterfield & Son Limited

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheets of The Bank of N.T. Butterfield & Son Limited and its 
subsidiaries (the “Company”) as of December 31, 2018 and 2017, and the related consolidated statements of operations,
comprehensive income, changes in shareholders’ equity and cash flows for each of the three years in the period ended 
December 31, 2018, including the related notes (collectively referred to as the “consolidated financial statements”). We also 
have audited the Company's internal control over financial reporting as of December 31, 2018, based on criteria established in 
Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission (COSO).

k

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial 
position of the Company as of December 31, 2018 and 2017, and the results of its operations and its cash flows for each of the 
three years in the period ended December 31, 2018 in conformity with accounting principles generally accepted in the United 
States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over 
financial reporting as of December 31, 2018, based on criteria established in Internal Control - Integrated Framework (2013) 
issued by the COSO.

Basis for Opinions

The Company's management is responsible for these consolidated financial statements, for maintaining effective internal 
control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included 
in the accompanying Management's Annual Report on Internal Control over Financial Reporting. Our responsibility is to 
express opinions on the Company’s consolidated financial statements and on the Company's internal control over financial 
reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight 
Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. 
federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material 
respects.  

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement 
of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. 
Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated 
financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by 
management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal
control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the 
risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based 
on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the 
circumstances. We believe that our audits provide a reasonable basis for our opinions.

As described in Management’s Annual Report on Internal Control over Financial Reporting, management has excluded 
Deutsche Bank’s Global Trust Solutions (“GTS”) business from its assessment of internal control over financial reporting as of 
December 31, 2018 because it was acquired by the Company in a purchase business combination during 2018. We have also 
excluded GTS from our audit of internal control over financial reporting. GTS’ total assets and total revenues excluded from 
management’s assessment and our audit of internal control over financial reporting represent approximately 0.3% and 1.3%, 
respectively, of the related consolidated financial statement amounts as of and for the year ended December 31, 2018.

F- 3

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures
that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to 
permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ PricewaterhouseCoopers Ltd. 
Hamilton, Bermuda
February 26, 2019

We have served as the Company’s auditor since 1961.

F- 4

The Bank of N.T. Butterfield & Son Limited
Consolidated Balance Sheets
(In thousands of US dollars, except share and per share data)

As at

December 31, 2018

December 31, 2017

Assets

Cash and demand deposits with banks - Non-interest bearing
Demand deposits with banks - Interest bearing
Cash equivalents - Interest bearing

Cash due from banks
Securities purchased under agreement to resell
Short-term investments
Investment in securities

Trading
Available-for-sale
Held-to-maturity (fair value: $2,036,214 (2017: $1,377,354))

Total investment in securities
Loans

Loans
Allowance for credit losses

Loans, net of allowance for credit losses
Premises, equipment and computer software
Accrued interest
Goodwill
Intangible assets
Equity method investments
Other real estate owned 
Other assets

Total assets

Liabilities 

Customer deposits

Bermuda

Non-interest bearing
Interest bearing

Non-Bermuda

Non-interest bearing
Interest bearing
Total customer deposits
Bank deposits
Bermuda
Non-Bermuda

Total deposits

Employee benefit plans
Accrued interest
Pending payable for investments purchased
Other liabilities
Total other liabilities 
Long-term debt
Total liabilities
Commitments, contingencies and guarantees (Note 12)

Shareholders' equity

Common share capital (BMD 0.01 par; authorized voting ordinary shares 2,000,000,000 and

   non-voting ordinary shares 6,000,000,000) issued and outstanding: 55,359,218 (2017: 54,692,630)

Additional paid-in capital

Accumulated deficit
Less: treasury common shares, at cost: 1,254,212 (2017: nil)
Accumulated other comprehensive loss

Total shareholders’ equity
Total liabilities and shareholders’ equity

The accompanying notes are an integral part of these consolidated financial statements.

/s/ Michael Collins

Michael Collins

Chairman of the Board

F- 5

124,182
487,588
1,442,113
2,053,883
27,341
52,336

6,495
2,182,749
2,066,120
4,255,364

4,068,991
(25,102)
4,043,889
158,060
20,870
23,991
50,751
14,660
5,346
66,687
10,773,178

1,378,539
3,117,063

732,957
4,189,860
9,418,419

8,100
25,722
9,452,241
117,203
5,072
—
172,997
295,272
143,322
9,890,835

554

1,171,435

(92,676)
(48,443)
(148,527)
882,343
10,773,178

89,381
340,256
1,105,501
1,535,138
178,769
249,984

6,824
3,317,440
1,381,955
4,706,219

3,812,329
(35,467)
3,776,862
164,790
24,915
21,529
39,066
14,099
9,127
58,739
10,779,237

1,840,201
3,412,623

639,525
3,631,643
9,523,992

442
12,024
9,536,458
128,798
2,376
51,913
119,811
302,898
117,000
9,956,356

547

1,155,542

(204,156)
—
(129,052)
822,881
10,779,237

The Bank of N.T. Butterfield & Son Limited
Consolidated Statements of Operations
(In thousands of US dollars, except per share data)

Year ended
December 31, 2018 December 31, 2017 December 31, 2016

Non-interest income
Asset management
Banking
Foreign exchange revenue
Trust
Custody and other administration services
Other non-interest income
Total non-interest income
Interest income 

Interest and fees on loans
Investments (none of the investment securities are intrinsically tax-exempt)

Trading
Available-for-sale
Held-to-maturity
Deposits with banks

Total interest income
Interest expense

Deposits
Long-term debt
Securities sold under repurchase agreements

Total interest expense
Net interest income before provision for credit losses

Provision for credit recoveries (losses)

Net interest income after provision for credit losses

Net trading gains (losses)
Net realized gains (losses) on available-for-sale investments
Net gains (losses) on other real estate owned
Net other gains (losses)
Total other gains (losses)
Total net revenue
Non-interest expense

Salaries and other employee benefits
Technology and communications
Professional and outside services
Property
Indirect taxes
Non-service employee benefits expense
Marketing
Amortization of intangible assets
Restructuring costs
Other expenses

Total non-interest expense
Net income before income taxes 

Income tax expense

Net income

Cash dividends declared on preference shares
Preference shares guarantee fee
Premium paid on repurchase of preference shares
Net income attributable to common shareholders

Earnings per common share
Basic earnings per share
Diluted earnings per share

25,603
45,010
32,895
51,004
9,262
4,912
168,686

218,495

—
68,936
55,327
24,830
367,588

17,617
6,949
33
24,599
342,989
6,991
349,980
(329)
1,100
(322)
(1,304)
(855)
517,811

159,778
60,280
26,034
21,825
19,485
5,570
6,116
5,091
—
17,164
321,343
196,468
(1,284)
195,184
—
—
—
195,184

3.55
3.50

24,711
43,772
32,222
44,936
8,149
4,035
157,825

187,020

—
65,299
36,132
17,178
305,629

10,931
4,954
—
15,885
289,744
5,837
295,581
511
4,186
(2,383)
(1,045)
1,269
454,675

145,138
53,999
27,181
19,878
18,050
8,090
5,739
4,210
1,772
16,279
300,336
154,339
(1,087)
153,252
—
—
—
153,252

2.82
2.76

21,106
39,342
30,606
44,060
8,883
3,476
147,473

188,000

1,725
53,184
22,261
9,759
274,929

11,831
4,500
118
16,449
258,480
(4,399)
254,081
715
1,546
(440)
(807)
1,014
402,568

140,246
57,441
18,851
21,043
16,352
(279)
4,513
4,514
6,266
16,952
285,899
116,669
(727)
115,942
(13,979)
(1,676)
(41,913)
58,374

1.20
1.18

The accompanying notes are an integral part of these consolidated financial statements.

F- 6

The Bank of N.T. Butterfield & Son Limited
Consolidated Statements of Comprehensive Income
(In thousands of US dollars)

December 31, 2018 December 31, 2017 December 31, 2016

Year ended

Net income

195,184

153,252

115,942

Other comprehensive income (loss), net of taxes

Net change in unrealized gains and losses on translation of net investment in foreign operations

Accretion of net unrealized (gains) losses on held-to-maturity investments transferred from available-

for-sale investments

Net change in unrealized gains and losses on available-for-sale investments

Employee benefit plans adjustments

Other comprehensive income (loss), net of taxes

(2,317)

43

(27,893)

10,692

(19,475)

2,603

140

6,943

5,942

15,628

(6,507)

(71)

(21,181)

(26,424)

(54,183)

Total comprehensive income

175,709

168,880

61,759

The accompanying notes are an integral part of these consolidated financial statements.

F- 7

The Bank of N.T. Butterfield & Son Limited
Consolidated Statements of Changes in Shareholders' Equity 

December 31, 2018

December 31, 2017

December 31, 2016

Number of shares

US dollars Number of shares

In thousands of

In thousands of

US dollars Number of shares

In thousands of
US dollars

Year ended

Common share capital issued and outstanding

Balance at beginning of year

Retirement of shares

Issuance of common shares

Balance at end of year

Preference shares

Balance at beginning of year

Redemption of preference shares

Balance at end of year

Additional paid-in capital

Balance at beginning of year

Share-based compensation

Share-based settlements

Premium paid on repurchase of preference shares

Redemption of preference shares

Retirement of common shares

Repurchase of warrant

Cost of issuance of common shares

Issuance of common shares, net of underwriting discounts 

and commissions

Sale of treasury common shares

Balance at end of year

Accumulated deficit

Balance at beginning of year

Net income for period

Common share cash dividends declared and paid, $1.52 
per share (2017: $1.28 per share; 2016: $0.40 per 
share)

Cash dividends declared on preference shares, nil per 
share (2017: nil per share; 2016: $80.00 per share)

Preference shares guarantee fee

Balance at end of year

Treasury common shares

Balance at beginning of year

Purchase of treasury common shares

Sale of treasury common shares

Share-based settlements

Fractional share payout

Balance at end of year

Accumulated other comprehensive income (loss)

Balance at beginning of year

Other comprehensive income (loss), net of taxes

Balance at end of year

Total shareholders' equity

54,692,630

—

666,588

55,359,218

—

—

—

547

—

7

554

—

—

—

53,284,872

—

1,407,758

54,692,630

—

—

—

533

—

14

547

—

—

—

47,293,253

(2,393)

5,994,012

53,284,872

182,863

(182,863)

—

1,155,542

11,664

918

—

—

—

—

—

3,311

—

1,171,435

(204,156)

195,184

(83,704)

—

—

(92,676)

—

(48,443)

—

—

—

—

1,254,212

—

—

—

1,254,212

(48,443)

(129,052)

(19,475)

(148,527)

882,343

1,142,608

8,110

289

—

—

—

—

22

4,514

(1)

1,155,542

(287,677)

153,252

(69,731)

—

—

(204,156)

(42)

—

13

29

—

—

(144,680)

15,628

(129,052)

822,881

2,066

—

(380)

(1,686)

—

—

924,031

97,053

—

(1,019,016)

(2)

2,066

473

—

60

533

2

(2)

—

1,225,344

14,072

(10,626)

(41,913)

(170,206)

(45)

(100)

(5,458)

131,540

—

1,142,608

(368,618)

115,942

(19,346)

(13,979)

(1,676)

(287,677)

(16,350)

(1,588)

—

17,896

—

(42)

(90,497)

(54,183)

(144,680)

710,742

The accompanying notes are an integral part of these consolidated financial statements.

F- 8

The Bank of N.T. Butterfield & Son Limited
Consolidated Statements of Cash Flows
(In thousands of US dollars)

Cash flows from operating activities

Net income  

Adjustments to reconcile net income to operating cash flows

Depreciation and amortization

Provision for credit (recovery) losses

Share-based payments and settlements

Net realized (gains) losses on available-for-sale investments

(Gain) loss on sale of premises and equipment

Net (gains) losses on other real estate owned

(Increase) decrease in carrying value of equity method investments

Dividends received from equity method investments

Fair value adjustments of a contingent payment

Changes in operating assets and liabilities

(Increase) decrease in accrued interest receivable

(Increase) decrease in other assets

Increase (decrease) in accrued interest payable

Increase (decrease) in employee benefit plans and other liabilities

Cash provided by (used in) operating activities

Cash flows from investing activities

(Increase) decrease in securities purchased under agreement to resell

Net (increase) decrease in short-term investments other than restricted cash

Net change in trading investments

Available-for-sale investments: proceeds from sale 

Available-for-sale investments: proceeds from maturities and pay downs

Available-for-sale investments: purchases

Held-to-maturity investments: proceeds from maturities and pay downs

Held-to-maturity investments: purchases

Net (increase) decrease in loans

Additions to premises, equipment and computer software

Proceeds from sale of other real estate owned

Purchase of intangible assets

Net cash disbursed for business acquisitions

Cash provided by (used in) investing activities

December 31, 2018 December 31, 2017

December 31, 2016

Year ended

195,184

153,252

115,942

46,476

(6,991)

12,582

(1,100)

—

322

(1,118)

556

—

3,838

(7,813)

2,774

51,635

296,345

151,428

188,115

329

854,160

480,765

(242,087)

166,406

(903,958)

(321,944)

(18,529)

5,896

(1,308)

(20,722)

338,551

50,398

(5,837)

8,410

(4,186)

—

2,383

(1,028)

412

—

(1,761)

25,600

82

14,396

242,121

(29,956)

277,788

(511)

213,047

524,971

(730,765)

113,573

(385,813)

(130,107)

(19,218)

2,689

—

—

(164,302)

52,261

4,399

14,423

(1,546)

(37)

440

(1,137)

441

895

(6,054)

(6,694)

(284)

5,587

178,636

(148,813)

(122,323)

314,986

60,548

576,892

(1,884,554)

73,725

(360,959)

321,722

(9,804)

5,528

—

(21,778)

(1,194,830)

The accompanying notes are an integral part of these consolidated financial statements.

F- 9

The Bank of N.T. Butterfield & Son Limited
Consolidated Statements of Cash Flows
(In thousands of US dollars)

December 31, 2018 December 31, 2017

December 31, 2016

Year ended

Cash flows from financing activities

Net increase (decrease) in demand and term deposit liabilities

(22,543)

(621,105)

Proceeds from issuance of common shares, net of underwriting discounts and commissions

Cost of issuance of common shares

Proceeds from loans sold under agreement to repurchase

Cost of repurchase of loans under agreement to repurchase

Issuance of subordinated capital, net of underwriting fees

Repayment of long-term debt

Common shares repurchased

Preference shares repurchased

Warrant repurchased

Proceeds from stock option exercises

Cash dividends paid on common shares

Cash dividends paid on preference shares

Preference shares guarantee fee paid

Cash provided by (used in) financing activities

Net effect of exchange rates on cash, cash equivalent and restricted cash

Net increase (decrease) in cash, cash equivalent and restricted cash

Cash, cash equivalent and restricted cash: beginning of year

Cash, cash equivalent and restricted cash: end of year

Components of cash, cash equivalent and restricted cash at end of year

Cash due from banks

Restricted cash included in short-term investments on the consolidated balance sheets

Total cash, cash equivalent and restricted cash at end of year

Supplemental disclosure of cash flow information

Cash interest paid

Cash income tax paid

Non-cash items

Transfer to other real estate owned

Transfer of available-for-sale investments to held-to-maturity investments

—

—

—

—

73,218

(47,000)

(48,443)

—

—

3,318

(83,704)

—

—

(125,154)

2,646

512,388

1,557,732

2,070,120

2,053,883

16,237

2,070,120

27,374

544

2,437

—

13

—

—

—

—

—

—

—

—

4,546

(69,731)

—

—

(686,277)

46,645

(561,813)

2,119,545

1,557,732

1,535,138

22,594

1,557,732

15,968

696

—

—

The accompanying notes are an integral part of these consolidated financial statements.

1,056,029

131,600

(5,458)

5,152

(5,152)

—

—

(1,633)

(212,121)

(100)

6,919

(19,346)

(14,629)

(1,676)

939,585

(105,245)

(181,854)

2,301,399

2,119,545

2,101,651

17,894

2,119,545

16,165

391

8,961

74,731

F- 10

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements
(In thousands of US dollars, unless otherwise stated)

Note 1: Nature of business 

The Bank of N.T. Butterfield & Son Limited (“Butterfield”, the “Bank” or the “Company”) is incorporated under the laws of Bermuda and has a banking license under the Banks
and Deposit Companies Act, 1999 (“the Act”). Butterfield is regulated by the Bermuda Monetary Authority (“BMA”), which operates in accordance with Basel principles.

Butterfield is a full service bank and wealth manager headquartered in Hamilton, Bermuda. The Bank operates its business through three geographic segments: Bermuda, the
Cayman Islands, and the Channel Islands and the United Kingdom (UK), where its principal banking operations are located and where it offers specialized financial services.  
Butterfield offers banking services, comprised of retail and corporate banking, and wealth management, which consists of trust, private banking, and asset management. In the
Bermuda and Cayman Islands segments, Butterfield offers both banking and wealth management.  In the Channel Islands and the UK segment, the Bank offers wealth 
management and residential property lending.

ff

On September 16, 2016, the Bank's common shares began to trade on the New York Stock Exchange under the symbol "NTB". On September 21, 2016, the Bank completed its 
offering of 5,957,447 common shares, at $23.50 per share. The proceeds, net of the underwriting discounts and commissions, were $131.6 million.

Note 2: Significant accounting policies 

A. Basis of Presentation and Use of Estimates and Assumptions
The accounting and financial reporting policies of the Bank and its subsidiaries conform to generally accepted accounting principles in the United States of America (“GAAP”). 
The preparation of consolidated financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the reported amounts of 
assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenues and expenses
during the year, and actual results could differ from those estimates.

Critical accounting estimates are those that require management to make subjective or complex judgments about the effect of matters that are inherently uncertain and may
change in subsequent periods. Changes that may be required in the underlying assumptions or estimates in these areas could have a material impact on the future financial
condition and results of operations. Management believes that the most critical accounting policies upon which the financial condition depends, and which involve the most 
complex or subjective decisions or assessments, are as follows:

• 

• 

• 

• 

• 

• 

Allowance for credit losses

Fair value and impairment of financial instruments

Impairment of long-lived assets

Impairment of goodwill

Employee benefit plans

Share-based payments

Beginning on January 1, 2016, the Bank's financial statements for periods presented are reported in United States ("US") dollars (previously in Bermuda dollars) to increase 
comparability of the Bank's financial position and results with market peers.  Assets, liabilities, revenues and expenses denominated in Bermuda dollars are translated to US
dollars at par and consequently, no amounts presented in the financial statements have changed as a result of this change in reporting currency.

B. Basis of Consolidation
The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries (collectively the “Bank”), and those variable interest entities
(“VIEs”) where the Company is the primary beneficiary. Intercompany accounts and transactions have been eliminated. VIEs are entities that, by design, either (1) lack sufficient
equity to permit the entity to finance its activities without additional subordinated financial support from other parties, or (2) have equity investors that do not have the ability to
make significant decisions relating to the entity’s operations through voting rights, or do not have the obligation to absorb the expected losses, or do not have the right to receive
the residual returns of the entity.

The Bank is deemed to have a controlling financial interest and is the primary beneficiary of a VIE if it has both the power to direct the activities of the VIE that most significantly 
impact the VIE economic performance and an obligation to absorb losses or the right to receive benefits that could potentially be significant to the VIE. The determination of 
whether the Bank meets the criteria to be considered the primary beneficiary of a VIE requires a periodic evaluation of all transactions (such as investments, loans and fee
arrangements) with the entity. The Bank performs on-going reassessments of: (1) whether entities previously evaluated under the majority voting-interest framework have
become VIEs, based on certain events, and are therefore subject to the VIE consolidation framework; and (2) whether changes in the facts and circumstances regarding the
Bank’s involvement with a VIE cause the Bank’s consolidation conclusion to change.

Certain Bank sponsored asset management funds are structured as limited partnerships or limited companies (collectively the “funds”). The funds have various investment
strategies (including but not limited to fixed income, equities and fund of funds) and are financed by non-affiliated investors. A subsidiary of the Bank is either the general partner 
or investment manager to the funds but does not have any significant variable interests in these entities. For those funds where the non-affiliated investors have the ability to
remove the subsidiary of the Bank as the general partner or investment manager without cause (i.e. kick out rights), based on a simple majority vote, or the non-affiliated
investors have rights to participate in important decisions, the Bank does not consolidate such voting interest entities. In cases where the non-affiliated investors do not have
substantive kickout or participating rights, the Bank evaluates the funds as VIEs and consolidates if it is the general partner or investment manager and has a potentially 
significant interest.

ff

ff

ff

During the three years ended December 31, 2018, 2017 and 2016, the Bank had no interests in VIEs where the Bank was considered the primary beneficiary, nor did the Bank
have any significant variable interests in a VIE where the Bank was not considered the primary beneficiary. For the variable interests the Bank holds in entities which are not 
considered VIEs, the Bank utilized the majority voting interest framework. The Bank consolidates these entities where it holds, directly or indirectly, more than 50% of the voting
rights or where it exercises control.

Entities where the Bank holds 20% to 50% of the voting rights and/or has the ability to exercise significant influence, other than investments in designated VIEs, are accounted
for under the equity method, and the pro rata share of their income (loss) is included in other non-interest income.

F- 11

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

C. Foreign Currency Translation
Assets, liabilities, revenues and expenses denominated in Bermuda dollars are translated to United States ("US") dollars at par. Assets and liabilities of the parent company
arising from other foreign currency transactions are translated into US dollars at the rates of exchange prevailing at the balance sheet date. The resulting gains or losses are
included in foreign exchange revenue in the consolidated statements of operations.

The assets and liabilities of foreign currency-based subsidiaries are translated at the rate of exchange prevailing on the balance sheet date, while associated revenues and
expenses are translated to US dollars at the average rates of exchange prevailing throughout the year. Unrealized translation gains or losses on investments in foreign currency- 
based subsidiaries are recorded as a separate component of Shareholders' equity within accumulated other comprehensive loss (“AOCL”). Gains and losses on foreign 
currency-based subsidiaries are recorded in the consolidated statements of operations when the Bank ceases to have a controlling financial interest in a foreign currency-based 
subsidiary.

D. Assets Held in Trust or Custody
Securities and properties (other than cash and deposits held with the Bank and its subsidiaries) held in trust, custody, agency or fiduciary capacity for customers are not included
in the consolidated balance sheets because the Bank is not the beneficiary of these assets.

E. Cash Due from Banks
Cash due from banks include cash on hand, cash items in the process of collection, amounts due from correspondent banks and highly liquid investments that are readily 
convertible to known amounts of cash and which are subject to an insignificant risk of change in fair value. Such investments are those with less than three months’ maturity 
from the date of acquisition and include unrestricted term deposits, certificates of deposit and treasury bills.

F. Securities Purchased Under Agreement to Resell
Securities purchased under agreement to resell are treated as collateralized lending transactions. The obligation to resell is recorded at the value of the cash paid on purchase 
adjusted for the amortization of the difference between the purchase price and the agreed resell price. The amortization of this amount is recorded as interest income.

G. Short-Term Investments
Short-term investments have maturities of less than one year from the date of acquisition, are only subject to an insignificant risk of change in fair value and comprise (1) 
restricted term and demand deposits, and (2) unrestricted term deposits, certificate of deposits and treasury bills with a maturity greater than three months from the date of 
acquisition.

H. Investments
Investments securities are classified as trading, available-for-sale (“AFS”) or held-to-maturity (“HTM”).

Investments are classified as trading when management has the intent to sell these investments either for profit or to invest the cash received by taking customer deposits in 
foreign currencies. Debt and equity securities classified as trading investments are carried at fair value in the consolidated balance sheets, with unrealized gains and losses 
included in the consolidated statements of operations as net realized / unrealized gains (losses) on trading investments.  Investments are classified primarily as AFS when used
to manage the Bank’s exposure to interest rate and liquidity movements, as well as to make strategic longer-term investments. AFS investments are carried at fair value in the
consolidated balance sheets with unrealized gains and losses reported as net increase or decrease to accumulated other comprehensive loss ("AOCL").  Investments that the
Bank has the positive intent and ability to hold to maturity are classified as HTM and are carried at amortized cost in the consolidated balance sheets. Unrecognized gains and 
losses on HTM securities are disclosed in the notes to the consolidated financial statements.

The specific identification method is used to determine realized gains and losses on trading and AFS investments, which are included in net realized gains and losses on AFS 
investments, in the consolidated statements of operations.

Dividend and interest income, including amortization of premiums and discounts, on securities for which cash flows are not considered uncertain are included in interest income 
in the consolidated statements of operations. For securities with uncertain cash flows, the investments are accounted for under the cost recovery method, whereby all principal 
and coupon payments received are applied as a reduction of the amortized cost and carrying amount. Accrual of income is suspended in respect of debt securities that are in
default, or from which it is unlikely that future interest payments will be received as scheduled.

Contained within other assets are investments in private equity for which the Bank does not have sufficient rights or ownership interests to follow the equity method of 
accounting. Unquoted equity investments which are held directly by the Bank and which do not have readily determinable fair values are recorded at cost and reviewed for 
impairment if indicators of impairment exist.

Equity method investments which include investments whereby the Bank has the ability to influence, but not control, the financial or operating policies of such entities, are 
accounted for using the equity method of accounting.

The Bank has reclassified dividends received from affiliates from investing activities to operating activities in the consolidated statements of cash flows. 

Recognition of other-than-temporary impairments
For debt securities, management considers a decline in fair value to be other-than-temporary when it does not expect to recover the entire amortized cost basis of the security.
Investments in debt securities in unrealized loss positions are analyzed as part of management’s ongoing assessment of other-than-temporary impairment (“OTTI”). When 
management intends to sell such securities or it is more likely than not that the Bank will be required to sell the securities before recovering the amortized cost, it recognizes an
impairment loss equal to the full difference between the amortized cost basis and the fair value of those securities. When management does not intend to sell or it is more likely 
than not that the Bank will hold such securities until recovering the amortized cost, management determines whether any credit losses exist to identify any OTTI.

Under certain circumstances, management will perform a qualitative determination and consider a variety of factors, including the length of time and extent to which the fair 
value has been less than cost; adverse conditions specifically related to the industry, geographic area or financial condition of the issuer or underlying collateral of a security; 
payment structure of the security; changes to the rating of the security by a rating agency; the volatility of the fair value changes; and changes in fair value of the security after 
the balance sheet date. Alternatively, management estimates cash flows over the remaining lives of the underlying security to assess whether credit losses exist.

F- 12

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

In situations where there is a credit loss, only the amount of impairment relating to credit losses on AFS and HTM investments is recognized in net income.  For AFS
investments, the decrease in fair value relating to factors other than credit losses is recognized in AOCL. Cash flow estimates take into account expectations of relevant market
and economic data as of the end of the reporting period, including, for example, underlying loan-level data, and structural features of securitization, such as subordination, 
excess spread, over collateralization or other forms of credit enhancement. The degree of judgment involved in determining the recoverable value of an investment security is 
dependent upon the availability of observable market prices or observable market parameters. When observable market prices and parameters do not exist, judgment is 
necessary to estimate recoverable value which gives rise to added uncertainty in the assessment. The assessment takes into consideration factors such as interest rate
changes, movements in credit spreads, default rate assumptions, prepayment assumptions, type and quality of collateral, and market sentiment.

Management's fair valuations may include inputs and assumptions that are less observable or require greater estimation, thereby resulting in values which may be greater or 
lower than the actual value at which the investments may be ultimately sold or the ultimate cash flows that may be recovered. If the assumptions on which management based
its fair valuations change, the Bank may experience additional OTTI or realized losses or gains, and the period-to-period changes in value could vary significantly.

I. Loans
Loans are reported as the principal amount outstanding, net of allowance for credit losses, unearned income, fair value adjustments arising from hedge accounting and net
deferred loan fees. Interest income is recognized over the term of the loan using the effective interest method, or on a basis approximating a level rate of return over the term of 
the loan, except for loans classified as non-accrual. Prepayments are treated as a reduction of principal outstanding which is recognized upon receipt of payment. Prepayment 
penalties, if applicable under the terms of the specific loan agreement, are recognized also upon receipt of payment. 

Acquired loans
Acquired loans are recorded at fair value at the date of acquisition. No allowance for credit losses is recorded on the acquisition date as the fair value of the acquired assets
incorporates assumptions regarding credit risk.  Acquired loans with evidence of credit quality deterioration for which it is probable that the Bank will not receive all contractually
required payments receivable are accounted for as purchased credit-impaired loans. Generally, acquired loans that meet the Bank's definition for non-accrual status are
considered to be credit-impaired.

The excess of the cash flows expected to be collected on purchased credit-impaired loans, measured as of the acquisition date, over the estimated fair value is referred to as the
accretable yield and is recognized in interest income over the remaining life of the loan using an effective yield methodology. The difference between contractually required 
payments as of the acquisition date and the cash flows expected to be collected is referred to as the non-accretable difference which is included as a reduction of the carrying
amount of the purchased credit-impaired loans. 

The Bank evaluates at each balance sheet date the estimated cash flows and corresponding carrying value of purchased credit-impaired loans in the same manner as for the 
measurement of impaired loans, as is described below. The Bank evaluates at each balance sheet date whether the carrying value of its purchased credit-impaired loans has 
decreased and if so, recognizes an allowance for credit losses in its consolidated statements of operations. For any increases in cash flows expected to be collected, the Bank 
adjusts any prior recorded allowance for purchased credit-impaired loans first, and then the amount of accretable yield recognized on a prospective basis over the purchased 
credit-impaired loan’s remaining life.  Purchased credit-impaired loans are not considered non-performing and continue to have an accretable yield as long as there is a 
reasonable expectation about the timing and amount of cash flows expected to be collected.

Impaired loans
A loan is considered to be impaired when, based on current information and events, the Bank determines that it will not be able to collect all amounts due according to the 
original loan contract, including scheduled interest payments. Impaired loans include all non-accruing loans and all loans modified in a troubled debt restructuring (‘‘TDR’’) even if 
full collectability is expected following the restructuring.

When a loan is identified as impaired, the impairment is measured based on the present value of expected future cash flows, discounted at the loan’s effective interest rate,
except when the sole (remaining) source of repayment for the loan is the operation or liquidation of the collateral. In these cases the current fair value of the collateral, less 
selling costs, is used instead of discounted cash flows.

If the Bank determines that the expected realizable value of the impaired loan is less than the recorded investment in the loan (net of previous charge-offs, deferred loan fees or 
costs and unamortized premium or discount), impairment is recognized through an allowance estimate. If the Bank determines that part of the allowance is uncollectible, that
amount is charged off.

ff

Non-accrual
Commercial, commercial real estate and consumer loans (excluding credit card consumer loans) are placed on non-accrual status generally if:

• 
• 

in the opinion of management, full payment of principal or interest is in doubt; or
principal or interest is 90 days past due.

Residential mortgages are placed on non-accrual status immediately if:

• 
• 

in the opinion of management, full payment of principal or interest is in doubt; or
when principal or interest is 90 days past due, unless the loan is well secured and any ongoing collection efforts are reasonably expected to result in repayment of 
all amounts due under the contractual terms of the loan.

Interest income on non-accrual loans is recognized only to the extent it is received in cash. Cash received on non-accrual loans where there is no doubt regarding full repayment 
(no impairment recognized in the form of a specific allowance) is first applied as repayment of the past due principal amount of the loan and secondly to past due interest and 
fees.

Where there is doubt regarding the ultimate full repayment of the non-accrual loan (impairment recognized in the form of a specific allowance), all cash received is applied to 
reduce the principal amount of the loan. Interest income on these loans is recognized only after the entire balance receivable is recovered and interest is actually received.

Loans are returned to accrual status when:

• 

• 

none of the principal or accrued interest is past due (with certain exceptions as noted below) and the Bank expects repayment of the remaining contractual 
obligation; or
when the loan becomes well secured and in the process of collection.

F- 13

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Loans modified in a troubled debt restructuring ("TDR")
A modification of a loan constitutes a TDR when a borrower is experiencing financial difficulty and the modification constitutes a concession from originally agreed terms. If a 
restructuring is considered a TDR, the Bank is required to make certain disclosures in the notes of the consolidated financial statements and individually evaluate the
restructured loan for impairment. The Bank employs various types of concessions when modifying a loan that it would not otherwise consider which may include extension of 
repayment periods, interest rate reductions, principal or interest forgiveness, forbearance, and other actions intended to minimize economic loss and to avoid foreclosure or 
repossession of collateral.

Commercial and industrial loans modified in a TDR often involve temporary interest-only payments, term extensions, and converting revolving credit lines to term loans. 
Additional collateral, a co-borrower, or a guarantor is often requested. Commercial mortgage and construction loans modified in a TDR often involve extending the maturity date 
at an interest rate lower than the current market rate for new debt with similar risk, or substituting or adding a new borrower or guarantor. Construction loans modified in a TDR
may also involve extending the interest-only payment period.

Residential mortgage modifications generally involve a short-term forbearance period after which the missed payments are added to the end of the loan term, thereby extending
the maturity date. Interest continues to accrue on the missed payments and as a result, the effective yield on the mortgage remains unchanged. As the forbearance period 
usually involves an insignificant payment delay they typically do not meet the reporting criteria for a TDR.

Automobile loans modified in a TDR are primarily composed of loans where the Bank has lowered monthly payments by extending the term.

When a loan undergoes a TDR, the determination of the loan's accrual versus non-accrual status following the modification depends on several factors. As with the risk rating
process, the accrual status decision for such a loan is a separate and distinct process from the loan's TDR analysis and determination. Management considers the following in 
determining the accrual status of restructured loans:

• 

• 

If the loan was appropriately on accrual status prior to the restructuring, the borrower has demonstrated performance under the previous terms, and the Bank's 
credit evaluation shows the borrower's capacity to continue to perform under the restructured terms (both principal and interest payments), it is likely that the
appropriate conclusion is for the loan to remain on accrual at the time of the restructuring. This evaluation must include consideration of the borrower's sustained 
historical repayment performance for a reasonable period prior to the date on which the loan was restructured. A sustained period of repayment performance 
generally would be a minimum of six months and would involve payments of cash or cash equivalents; or
If the loan was on non-accrual status before the restructuring, but the Bank's credit evaluation shows the borrower's capacity to meet the restructured terms, the 
loan would likely remain as non-accrual until the borrower has demonstrated a reasonable period of sustained repayment performance. As noted above, this period
generally would be at least six months (thereby providing reasonable assurance as to the ultimate collection of principal and interest in full under the modified 
terms). Sustained performance before the restructuring may be taken into account.

Loans that have been modified in a TDR are restored to accrual status only when interest and principal payments are brought current for a continuous period of six months 
under the modified terms. However, performance prior to the modification, or significant events that coincide with the modification, are included in assessing whether the
borrower can meet the new terms and may result in the loan being returned to accrual status at the time of loan modification or after a shorter performance period. If the
borrower’s ability to meet the revised payment schedule is uncertain, the loan remains on non-accrual status.

A loan that is modified in a TDR prior to becoming impaired will be left on accrual status if full collectability in accordance with the restructured terms is expected. The Bank
works with its customers in these difficult economic times and may enter into a TDR for loans that are in default, or at risk of defaulting, even if the loan is not impaired.

A loan that had previously been modified in a TDR and is subsequently refinanced under current underwriting standards at a market rate with no concessionary terms is 
accounted for as a new loan and is no longer reported as a TDR.

Delinquencies
The entire balance of an account is contractually delinquent if the minimum payment of principal or interest is not received by the specified due date. Delinquency is reported on 
loans that are more than 30 days past due.

Charge-offs
The Bank recognizes charge-offs when it determines that loans are uncollectible, and this generally occurs when all commercially reasonable means of recovering the loan 
balance have been exhausted.

Commercial and consumer loans are either fully or partially charged-off down to the fair value of collateral securing the loans when:

• 
• 
• 
• 

management judges the loan to be uncollectible;
repayment is expected to be protracted beyond reasonable time frames;
the asset has been classified as a loss by either the Bank’s internal loan review process or third party appraisers; or
the customer has filed bankruptcy and the loss becomes evident owing to a lack of assets or cash flow.

The outstanding balance of commercial and consumer real estate secured loans and residential mortgages that are in excess of the estimated property value, less costs to sell,
is charged-off once there is reasonable assurance that such excess outstanding balance is not recoverable.

Credit card consumer loans that are contractually 180 days past due and other consumer loans with an outstanding balance under $100,000 that are contractually 180 days past 
due are generally written off and reported as charge-offs.

J. Allowance for Credit Losses
The Bank maintains an allowance for credit losses, which in management’s opinion is adequate to absorb all estimated credit-related losses that are incurred in its lending and 
off-balance sheet credit-related arrangements at the balance sheet date. The allowance for credit losses consists of specific allowances and a general allowance as follows:

F- 14

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Specific allowances
Specific allowances are determined on an exposure-by-exposure basis and reflect the associated estimated credit loss. The specific allowance for credit loss is computed as the
difference between the recorded investment in the loan and the present value of expected future cash flows from the loan. The effective rate of return on the loan is used for 
discounting the cash flows. However, when foreclosure of a collateral-dependent loan is probable, the Bank measures impairment based on the fair value of the collateral. The 
Bank considers estimated costs to sell, on a discounted basis, in the measurement of impairment if those costs are expected to reduce the cash flows available to repay or 
otherwise satisfy the loan. If the measurement of an impaired loan is less than the recorded investment in the loan, then the Bank recognizes impairment by creating an 
allowance with a corresponding charge to provision for credit losses.

For all commercial and commercial real estate TDRs, the Bank conducts further analysis to determine the probable amount of loss and establishes a specific allowance for the
loan, if appropriate.  The Bank estimates the impairment amount by comparing the loan’s carrying amount to the estimated present value of its future cash flows or the fair value 
of its underlying collateral. For collateral-dependent impaired commercial and commercial real estate loans, the excess of the Company’s recorded investment in the loan over 
the fair value of the collateral, less cost to sell, is charged off to the specific allowance.

For consumer and residential mortgage TDRs that are not collateral-dependent, allowances are developed using the present value of expected future cash flows, compared to
the recorded investment in the loans. Expected re-default factors are considered in this analysis. The fair value of collateral is periodically monitored subsequent to the
modification.

General allowances
The allowance for credit losses attributed to the remaining portfolio is established through various analyzes that estimate the incurred loss at the balance sheet date inherent in 
the lending and off-balance sheet credit-related arrangements portfolios. These analyzes may consider historical default rates, geographic, industry, and other environmental
factors. Management may also consider overall portfolio indicators including trends in internally risk rated exposures, cash-basis loans, historical and forecasted write-offs, and a 
review of industry, geographic and portfolio concentrations, including current developments within those segments. In addition, management may consider the current business 
strategy and credit process, including limit setting and compliance, credit approvals, loan underwriting criteria and loan workout procedures.

ff

Each portfolio of smaller balance, homogeneous loans, including consumer installment, revolving credit, and most other consumer loans, is collectively evaluated for impairment.
The allowance for credit losses attributed to these loans is established via a process that estimates the probable losses inherent and incurred in the portfolio, based upon
various analyzes. Management may consider overall portfolio indicators including historical credit losses; delinquent (defined as loans that are more than 30 days past due), 
non-performing, and classified loans; trends in volumes and terms of loans; an evaluation of overall credit quality; the credit process, including lending policies and procedures;
and economic, geographical, product, and other environmental factors.

K. Business Combinations, Goodwill and Intangible Assets
All business combinations are accounted for using the acquisition method. Identifiable intangible assets (mostly customer relationships) are recognized separately from goodwill
and are initially valued at fair value using discounted cash flow calculations and other recognized valuation techniques. Goodwill represents the excess of the fair value of the 
consideration paid for the acquisition of a business over the fair value of the net assets acquired.  Contingent purchase consideration is measured at its fair value and recorded
on the purchase date. Any subsequent changes in the fair value of a contingent consideration liability will be recorded through the consolidated statements of operations.

Goodwill is tested annually for impairment at the reporting unit level, or more frequently if events or circumstances indicate there may be impairment. If the carrying amount of a
reporting unit, including the allocated goodwill, exceeds its fair value, goodwill impairment is measured as the excess of the carrying amount of the reporting unit's allocated 
goodwill over the implied fair value of the goodwill. Other acquired intangible assets with finite lives are amortized on a straight-line basis over their estimated useful lives, not
exceeding 15 years. Intangible assets' estimated lives are re-evaluated annually and an impairment test is carried out if certain indicators of impairment exist.

L. Premises, Equipment and Computer Software
Land is carried at cost.  Buildings, equipment and computer software, including leasehold improvements, are carried at cost less accumulated depreciation. The Bank generally
computes depreciation using the straight-line method over the estimated useful life of an asset, which is 50 years for buildings, and three to 10 years for other equipment. For 
leasehold improvements the Bank uses the straight-line method over the lesser of the remaining term of the leased facility or the estimated economic life of the improvement.
The Bank capitalizes certain costs, including interest cost incurred during the development phase, associated with the acquisition or development of internal use software. Once
the software is ready for its intended use, these costs are amortized on a straight-line basis over the software's expected useful life, which is between five and 10 years.

Management reviews the recoverability of the carrying amount of premises, equipment and computer software when indicators of impairment exist and an impairment charge is 
recorded when the carrying amount of the reviewed asset is deemed not recoverable by future expected cash flows to be derived from the use and disposition of the asset. If 
there is a disposition out of premises, equipment and computer software, a gain is recorded if the difference of the proceeds on disposition is in excess of the assets carrying
value. Otherwise, a loss is recorded. If there is an abandonment out of premises, equipment and computer software, the full carrying value of the asset is recognized as a loss.

M. Other Real Estate Owned
Other real estate owned (“OREO”) comprises real estate property held for sale and commercial and residential real estate properties acquired in partial or total satisfaction of 
loans acquired through foreclosure proceedings, acceptance of a deed-in-lieu of foreclosure or by taking possession of assets that were used as loan collateral. These 
properties are initially recorded at fair value less estimated costs to sell the property. If the recorded investment in the loan exceeds the property’s fair value at the time of 
acquisition, a charge-off is recorded against the specific allowance. If the carrying value of the real estate exceeds the property’s fair value at the time of reclassification, an 
impairment charge is recorded in the consolidated statements of operations. Subsequent decreases in the property’s fair value below the new cost basis are recorded through
the use of a valuation allowance.  Subsequent increases in the fair value of a property may be used to reduce the allowance but not below zero. Any operating expenses of the 
property are recognized through charges to non-interest expense.

N. Derivatives
All derivatives are recognized on the consolidated balance sheets at their fair value. On the date that the Bank enters into a derivative contract, it designates the derivative as 
either: a hedge of the fair value of a recognized asset or liability (a fair value hedge); a hedge of a forecasted transaction or the variability of cash flows that are to be received or 
paid in connection with a recognized asset or liability (a cash flow hedge); a hedge of an exposure to foreign currency risk of a net investment in a foreign operation (a net
investment hedge); or, an instrument that is held for trading or non-hedging purposes (a trading or non-hedging derivative instrument).

All instruments utilized as a hedging instrument in a fair value hedge or cash flow hedge must have one or more underlying notional amounts, no or a minimal net initial 
investment and a provision for net settlement in the contract to meet the definition of a derivative instrument. Instruments utilized as a hedging instrument in a hedge of a net 
investment in foreign operations may be derivative instruments or non-derivatives. 

F- 15

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The changes in the fair value of a derivative that is designated and qualifies as a fair value hedge, along with changes in the fair value of the hedged asset or liability that are 
attributable to the hedged risk, are recorded in current year earnings. 

The changes in the fair value of a derivative that is designated and qualifies as a cash flow hedge, to the extent that the hedge is effective, are recorded in other comprehensive
loss ("OCL") and the ineffective portion is recorded in current year earnings. That is, ineffectiveness from a derivative that overcompensates for changes in the hedged cash 
flows is recorded in earnings. However, the ineffectiveness from a derivative that under compensates is not recorded in earnings.

ff

The changes in the fair value of a derivative that is designated and qualifies as a foreign currency hedge is recorded in either current year earnings or OCL, depending on 
whether the hedging relationship satisfies the criteria for a fair value or cash flow hedge. If, however, a derivative is used as a hedge of a net investment in a foreign operation,
the changes in the derivative’s fair value, to the extent that the derivative is effective as a hedge, are recorded in the cumulative translation adjustment (“CTA”) account within 
OCL. 

Changes in the fair value of trading and non-hedging derivative instruments are reported in current year earnings.

The Bank formally documents all relationships between hedging instruments and hedged items, as well as its risk management objectives and strategies for undertaking various
hedge transactions. This process includes linking all derivatives that are designated as fair value, cash flow, or foreign currency hedges to specific assets and liabilities on the
consolidated balance sheets or specific firm commitments or forecasted transactions.

The Bank also formally assesses whether the derivatives that are used in hedging transactions have been highly effective in offsetting changes in the fair value or cash flows of 
hedged items and whether those derivatives may be expected to remain highly effective in future periods. 

For those hedge relationships that are terminated, hedge designations that are elected to be removed, forecasted transactions that are no longer expected to occur, or the 
hedge relationship ceases to be highly effective, the hedge accounting treatment described in the paragraphs above is no longer applied and the end-user derivative is 
terminated or transferred to the trading designation. For fair value hedges, any changes to the carrying value of the hedged item prior to the discontinuance remain as part of the
basis of the asset or liability. When a cash flow hedge is discontinued, the net derivative gain (loss) remains in AOCL unless it is probable that the forecasted transaction will not
occur in the originally specified time period.

O. Securities Sold Under Agreements to Repurchase
Securities sold under agreements to repurchase (securities financing agreements) are treated as collateralized financing transactions. The obligation to repurchase is recorded
at the value of the cash received on sale adjusted for the amortization of the difference between the sale price and the agreed repurchase price. The amortization of this amount
is recorded as an interest expense.

P. Collateral
The Bank pledges assets as collateral as required for various transactions involving security repurchase agreements, deposit products and derivative financial instruments.
Assets that have been pledged as collateral, including those that can be sold or repledged by the secured party, continue to be reported on the Bank’s consolidated balance 
sheets under the same line items as non-pledged assets of the same type.

Q. Employee Benefit Plans
The Bank maintains trusteed pension plans for substantially all employees as either non-contributory defined benefit plans or defined contribution plans. Benefits under the 
defined benefit plans are based primarily on the employee's years of credited service and average annual salary during the final years of employment as defined in the plans.
The Bank also provides post-retirement medical benefits for certain qualifying active and retired Bermuda-based employees.

Expense for the defined benefit pension plans and the post-retirement medical benefits plan is composed of (a) the actuarially determined benefits for the current year's service, 
(b) imputed interest on the actuarially determined liability of the plan, (c) in the case of the defined benefit pension plans, the expected investment return on the fair value of plan 
assets and (d) amortization of certain items over the expected average remaining service life of employees in the case of the active defined benefit pension plans, estimated 
average remaining life expectancy of the inactive participants in the case of the inactive defined benefit pension plans and the expected average remaining service life to full 
eligibility age of employees covered by the plan in the case of the post-retirement medical benefits plan. The items amortized are amounts arising as a result of experience gains
and losses, changes in assumptions, plan amendments and the change in the net pension asset or post-retirement medical benefits liability arising on adoption of revised 
accounting standards.

For each of the defined benefit pension plans and for the post-retirement medical benefits plan, the assets and liabilities recognized for accounting purposes are reported in 
other assets and employee benefit plans respectively. The actuarial gains and losses, transition obligation and prior service costs of the defined pension plans and post-
retirement medical benefits plan are recognized in OCL net of tax and amortized to net income over the average service period for the active defined benefit pension plans and 
post-retirement medical benefits plan and average remaining life expectancy for the inactive defined benefit pension plans.

For the defined contribution pension plans, the Bank and participating employees provide an annual contribution based on each participating employee's pensionable earnings.
Amounts paid are expensed in the period.

R. Share-Based Compensation
The Bank engages in equity settled share-based payment transactions in respect of services received from eligible employees. The fair value of the services received is 
measured by reference to the fair value of the shares or share options granted on the date of the grant. The cost of the employee services received in respect of the shares or 
share options granted is recognized in the consolidated statements of operations over the shorter of the vesting or service period.

The fair value of the options granted is determined using option pricing models, which take into account the exercise price of the option, the current share price, the risk-free 
interest rate, expected dividend rate, the expected volatility of the share price over the life of the option and other relevant factors. The fair value of unvested share awards is 
deemed to be the closing price of the publicly traded Bank shares on grant date. The fair value of time vesting conditions are taken into account by adjusting the number of 
shares or share options included in the measurement of the cost of employee services so that ultimately, the amount recognized in the consolidated statements of operations 
reflects the number of vested shares or share options. The Bank recognizes compensation cost for awards with performance conditions if and when the Bank concludes that it is 
probable that the performance condition will be achieved, net of an estimate of pre-vesting forfeitures (e.g., due to termination of employment prior to vesting).

F- 16

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

S. Revenue Recognition
Trust, custody and other administration services fees include fees for private and institutional trust, executorship, and custody services. Asset management fees include fees for 
investment management, investment advice and brokerage services. Fees are recognized as revenue over the period of the relationship or when the Bank has rendered all
services to the clients and is entitled to collect the fee from the client, as long as there are no contingencies associated with the fees.

Banking services fees primarily include fees for letters of credit and other financial guarantees, compensating balances, overdraft facilities and other financial services-related 
products as well as credit card fees. Letters of credit and other financial guarantees fees are recognized as revenue over the period in which the related guarantee is 
outstanding. Credit card fees are comprised of merchant discounts, late fees and membership fees, net of interchange and rewards costs. Credit card fees are recognized in the
period in which the service is provided. All other fees are recognized as revenue in the period in which the service is provided.

Foreign exchange revenue includes fees earned on currency exchange transactions which are recognized when such transactions occur, as well as gains and losses recognized 
when translating financial instruments held or due in currencies other than the local functional currency at the rates of exchange prevailing at the balance sheet date.

Loan interest income includes the amortization of deferred non-refundable loan origination and commitment fees. These fees are recognized as an adjustment of yield over the
life of the related loan. Loan origination and commitment fees are offset by their related direct costs and only the net amounts are deferred and amortized into interest income.

Dividend and interest income, including amortization of premiums and discounts, on securities for which cash flows are not considered uncertain are included in interest income 
in the consolidated statements of operations. Loans placed on non-accrual status and investments with uncertain cash flows are accounted for under the cost recovery method, 
whereby all principal, dividends, interest and coupon payments received are applied as a reduction of the amortized cost and carrying amount.

T. Fair Values
Fair value is defined as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the
asset or liability in an orderly transaction between market participants on the measurement date. The Bank determines the fair values of assets and liabilities based on the fair 
value hierarchy which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. The relevant 
accounting standard describes three levels of inputs that may be used to measure fair value. Investments classified as trading and AFS, and derivative assets and liabilities are 
recognized in the consolidated balance sheets at fair value.

Level 1, 2 and 3 valuation inputs
Management classifies items that are recognized at fair value on a recurring basis based on the level of inputs used in their respective fair value determination as described 
below.

Fair value inputs are considered Level 1 when based on unadjusted quoted prices in active markets for identical assets.

Fair value inputs are considered Level 2 when based on inputs other than quoted prices that are observable for the asset or liability either directly or indirectly, including inputs in 
markets that are not considered to be active.

Fair value inputs are considered Level 3 when based on internally developed models using significant unobservable assumptions involving management's estimations or non-
binding bid quotes from brokers.

The following methods and assumptions were used in the determination of the fair value of financial instruments:

Cash due from banks
The carrying amount of cash and demand deposits with banks, being short-term in nature, is deemed to approximate fair value.

Cash equivalents include unrestricted term deposits, certificates of deposits and Treasury bills with a maturity of less than three months from the date of acquisition and the 
carrying value at cost is considered to approximate fair value because they are short term in nature, bear interest rates that approximate market rates, and generally have
negligible credit risk.

Short-term investments
Short-term investments comprise restricted term and demand deposits and unrestricted term deposits, certificates of deposit and treasury bills with less than one year but
greater than three months' maturity from the date of acquisition. The carrying value at cost is considered to approximate fair value because they are short term in nature, bear 
interest rates that approximate market rates, and generally have negligible credit risk.

Trading investments and defined benefit pension plan equity securities and mutual funds
These include equities and mutual funds.  The fair value of listed equity securities is based upon quoted market values. Investments in actively traded mutual funds are based on
their published net asset values. See “AFS and HTM investments and defined benefit pension plan fixed income securities” below for valuation techniques and inputs of fixed
income securities.

AFS and HTM investments and defined benefit pension plan fixed income securities
The fair values for AFS investments are generally sourced from third parties. The fair value of fixed income securities is based upon quoted market values where available, 
“evaluated bid” prices provided by third party pricing services (“pricing services”) where quoted market values are not available, or by reference to broker or underwriter bid
indications where pricing services do not provide coverage for a particular security. To the extent the Bank believes current trading conditions represent distressed transactions, 
the Bank may elect to utilize internally generated models. The pricing services typically use market approaches for valuations using primarily Level 2 inputs (in the vast majority 
of valuations), or some form of discounted cash flow analysis. 

Pricing services indicate that they will only produce an estimate of fair value if there is objectively verifiable information available to produce a valuation. Standard inputs to the 
valuations provided by the pricing services listed in approximate order of priority for use when available include: reported trades, benchmark yields, broker/dealer quotes, issuer 
spreads, two-sided markets, benchmark securities, bids, offers, and reference data. The pricing services may prioritize inputs differently on any given day for any security, and 
not all inputs listed are available for use in the evaluation process on any given day for each security evaluation.  However, the pricing services also monitor market indicators
and industry and economic events. When these inputs are not available, pricing services identify “buckets” of similar securities (allocated by asset class types, sectors, sub-
sectors, contractual cash flows/structure, and credit rating characteristics) and apply some form of matrix or other modeled pricing to determine an appropriate security value 
which represents their best estimate as to what a buyer in the marketplace would pay for a security in a current sale. 

F- 17

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

It is common industry practice to utilize pricing services as a source for determining the fair values of investments where the pricing services are able to obtain sufficient market 
corroborating information to allow them to produce a valuation at a reporting date. In addition, in the majority of cases, although a value may be obtained from a particular pricing 
service for a security or class of similar securities, these values are corroborated against values provided by other pricing services.  While the Bank receives values for the 
majority of the investment securities it holds from pricing services, it is ultimately management’s responsibility to determine whether the values received and recorded in the 
financial statements are representative of appropriate fair value measurements.

ff

Broker/dealer quotations are used to value investments with fixed maturities where prices are unavailable from pricing services due to factors specific to the security such as
limited liquidity, lack of current transactions, or trades only taking place in privately negotiated transactions. These are considered Level 3 valuations, as significant inputs utilized 
by brokers may be difficult to corroborate with observable market data, or sufficient information regarding the specific inputs utilized by the broker was not available to support a 
Level 2 classification.

For disclosure purposes, held-to-maturity investments are fair valued using the same methods described above.

Loans
The majority of loans are variable rate and re-price in response to changes in market rates and hence management estimates that the fair value of loans is not significantly 
different than their carrying amount. For significant fixed-rate loan exposures, fair value is estimated by discounting the future cash flows, using the current rates at which similar 
loans would be made to borrowers with similar credit ratings and for the same remaining maturities, of such loans. Management includes the effects of specific provisions raised
against individual loans, which factors in a loan's credit quality, as well as accrued interest in determining the fair value of loans.

ff

Accrued interest
The carrying amounts of accrued interest receivable and payable are assumed to approximate their fair values given their short-term nature.

OREO  
OREO assets are carried at the lower of cost or fair value less estimated costs to sell. The determination of fair value, which aims at estimating the realizable value of the 
properties, is based either on third-party appraisals, when available, or on internal valuation models. Appraisals of OREO properties are updated on an annual basis. Where the 
fair value of the related property is based on an unadjusted appraised value, the OREO is generally classified as Level 2. Where significant adjustments are made to the 
appraised value, or based on an internally generated valuation model, the OREO is generally classified as Level 3.

Deposits
The fair value of fixed-rate deposits has been estimated by discounting the contractual cash flows, using market interest rates offered at the balance sheet date for deposits of 
similar terms. The carrying amount of deposits with no stated maturity date is deemed to equate to the fair value.

ff

Long-term debt
The fair value of the long-term debt has been estimated by discounting the contractual cash flows, using current market interest rates.

Derivatives
Derivative contracts can be exchange traded or over-the-counter (“OTC”) derivative contracts and may include forward, swap and option contracts relating to interest rates or 
foreign currencies. Exchange-traded derivatives typically fall within Level 1 of the fair value hierarchy depending on whether they are deemed to be actively traded or not. OTC
derivatives are valued using market transactions and other market evidence whenever possible, including market-based inputs to models, model calibration to market clearing
transactions, broker or dealer quotations or alternative pricing sources where an understanding of the inputs utilized in arriving at the valuations is obtained.

Where models are used, the selection of a particular model to value an OTC derivative depends upon the contractual terms and specific risks inherent in the instrument as well
as the availability of pricing information in the market. The Bank generally uses similar models to value similar instruments. Valuation models require a variety of inputs, including 
contractual terms, market prices, yield curves, credit curves, measures of volatility, prepayment rates and correlations of such inputs. For OTC derivatives that trade in liquid 
markets, such as generic forwards, interest rate swaps and options, model inputs can generally be verified and model selection does not involve significant management 
judgment.

Goodwill
The fair value of reporting units for which goodwill is recognized is determined when an impairment assessment is performed by discounting estimated future cash flows using
discount rates reflecting valuation-date market conditions and risks specific to the reporting unit.

U. Impairment or Disposal of Long-Lived Assets
Impairment losses are recognized when the carrying amount of a long-lived asset exceeds the sum of the undiscounted cash flows expected from its use and disposal. The 
impairment recognized is measured as the amount by which the carrying amount of the asset exceeds its fair value. Long-lived assets that are to be disposed of other than by 
sale are classified and accounted for as held for use until the date of disposal or abandonment. Assets that meet certain criteria are classified as held for sale and are measured 
at the lower of their carrying amounts or fair value less estimated costs to sell.

V. Credit-Related Arrangements
In the normal course of business, the Bank enters into various commitments to meet the credit requirements of its customers. Such commitments, which are not included in the 
consolidated balance sheet, include:

• 

• 

• 

commitments to extend credit, which represent undertakings to make credit available in the form of loans or other financing for specific amounts and maturities, 
subject to certain conditions;
standby letters of credit, which represent irrevocable obligations to make payments to third parties in the event that the customer is unable to meet its financial
obligations; and,
documentary and commercial letters of credit, related primarily to the import of goods by customers, which represent agreements to honor drafts presented by third 
parties upon completion of specific activities.

F- 18

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

These credit arrangements are subject to the Bank's normal credit standards and collateral is obtained where appropriate. The contractual amounts for these commitments set
out in the table in Note 12 represent the maximum payments the Bank would have to make should the contracts be fully drawn, the counterparty default, and any collateral held 
prove to be of no value. As many of these arrangements will expire or terminate without being drawn upon or are fully collateralized, the contractual amounts do not necessarily 
represent future cash requirements. The Bank does not carry any liability for these obligations.

W. Income Taxes
The Bank uses the asset and liability method of accounting for income taxes. Under this method, deferred income taxes reflect the net tax effect of temporary differences
between the consolidated financial statements' carrying amounts of assets and liabilities and their respective tax bases. Accordingly, a deferred income tax asset or liability is 
determined for each temporary difference based on the enacted tax rates to be in effect on the expected reversal date of the temporary difference. The effect of a change in tax
rates on deferred tax assets and liabilities is recognized in income in the period that includes the enactment date.

ff

The Bank records net deferred tax assets to the extent the Bank believes these assets will more likely than not be realized. Net deferred income tax assets or liabilities
accumulated as a result of temporary differences are included in other assets or other liabilities, respectively. A valuation allowance is established to reduce deferred income tax 
assets to the amount more likely than not to be realized. In making such a determination, the Bank considers all available positive and negative evidence, including future 
reversals of existing taxable temporary differences, projected future taxable income, tax-planning strategies, and results of recent operations.  In the event the Bank were to 
determine that it would be able to realize the deferred income tax assets in the future in excess of their net recorded amount, the Bank would make an adjustment to the 
deferred tax asset valuation allowance, which would reduce the provision for income taxes.

The Bank records uncertain tax positions on the basis of a two-step process whereby (1) the Bank determines whether it is more likely than not that the tax positions will be
sustained based on the technical merits of the position and (2) where those tax positions that meet the more-likely-than-not recognition threshold, the Bank recognizes the
largest amount of tax benefit that is greater than 50 percent likely to be realized upon ultimate settlement with the related tax authority.

Income taxes on the consolidated statements of operations include the current and deferred portions of the income taxes. The Bank recognizes accrued interest and penalties
related to income taxes in operating expenses. Income taxes applicable to items charged or credited directly to shareholders’ equity are included in such items.

X. Consolidated Statements of Cash Flows
For the purposes of the consolidated statements of cash flows, cash due from banks include cash on hand, cash items in the process of collection, amounts due from 
correspondent banks and highly liquid investments that are readily convertible to known amounts of cash and which are subject to an insignificant risk of change in fair value, 
and restricted cash included in short-term investments on the consolidated balance sheets.

Y. Earnings Per Share
Earnings per share have been calculated using the weighted average number of common shares outstanding during the year (see also Note 20). Dividends declared on 
preference shares and related guarantee fees are deducted from net income to obtain net income available to common shareholders. In periods when basic earnings per share
is positive, the dilutive effect of share-based compensation plans is calculated using the treasury stock method, whereby the proceeds received from the exercise of share-based
awards are assumed to be used to repurchase outstanding common shares, using the quarterly average market price of the Bank’s shares for the period.

Z. New Accounting Pronouncements
The following accounting developments were issued during the year ended December 31, 2018 or are accounting standards pending adoption:

In February 2016, the FASB published Accounting Standards Update No. 2016-02 Leases (Topic 842) which requires the recognition of lease assets and lease liabilities by 
lessees for those leases classified as operating leases under previous GAAP. This update is effective for public business entities for fiscal years, and interim periods with in 
those fiscal years, beginning after December 15, 2018.  Early application is permitted.  The Bank has determined that this standard will have an effect due to the recognition of 
lease assets and lease liabilities currently classified as operating leases, which will result in the recognition of assets and corresponding lease liabilities. 

In July 2018, the FASB published Accounting Standards Update No. 2018-11 Codification Improvements to Topic 842, Leases Targeted Improvements.  The first amendment in
this update provides entities with an additional (and optional) transition method to initially apply the new leases standard at the adoption date and recognize a cumulative-effect
adjustment to the opening balance of retained earnings in the period of adoption.  An entity's reporting for the comparative periods presented in the financial statements in which 
it adopts the new leases standard will continue to be in accordance with current GAAP (Topic 840, Leases).   The second amendment in this update provides lessors with a
practical expedient, by class of underlying asset, to not separate non-lease components from the associated lease component and, instead, to account for those components as 
a single component if the non-lease components otherwise would be accounted for under the new revenue guidance (Topic 606) and if required conditions are met. For entities 
that have not adopted Topic 842 before the issuance of this update, the effective date and transition requirements for the amendments in this update related to separating
components of a contract are the same as the effective date and transition requirements in update 2016-02.  The Bank has determined that standard 2016-02 will have an effect 
for the Bank. The Bank will adopt ASU 2016-02 and ASU 2018-11 effective January 1, 2019.  Based on the lease portfolio as of December 31, 2018, the Bank anticipates
recording right of use lease assets and lease liabilities of approximately $23 million on its consolidated balance sheets, with no material impact to its consolidated statements of 
operations. The Bank will apply the optional transition method from ASU 2018-11 and apply the new lease standard as of January 1, 2019 with comparative periods presented 
under current GAAP. The Bank does not expect a material adjustment to opening retained earnings upon adoption. 

ff

In June 2016, the FASB published Accounting Standards Update No. 2016-13 Financial Instruments – Credit Losses. The amendments in this update provide a new impairment
model, known as the current expected credit loss model that is based on expected losses rather than incurred losses. The amendments in this update are also intended to
reduce the complexity and reduce the number of impairment models entities use to account for debt instruments. For public business entities that meet the GAAP definition of an 
SEC filer, the effective date for this update for fiscal years beginning after December 15, 2019, including interim periods within those fiscal years. The Bank is evaluating ASU 
No. 2016-13 and has initiated a working group with multiple members from applicable departments to evaluate the requirements of the new standard, planning for loss modeling 
requirements consistent with lifetime expected loss estimates, and assessing the impact it will have on current processes. The extent of the impact upon adoption will likely 
depend on the characteristics of the Bank’s loan portfolio and economic conditions at that date, as well as forecasted conditions thereafter.

In August 2018, the FASB published Accounting Standards Update No. 2018-14 Compensation-Retirement Benefits-Defined Benefit Plans-General (Subtopic 715-20) which
includes amendments that remove disclosures that no longer are considered cost beneficial, clarify the specific requirements of disclosures, and add disclosure requirements
identified as relevant. This update is effective for public business entities for fiscal years beginning after December 15, 2020.  Early adoption is permitted.  The Bank has 
determined that this standard will have an effect on certain year-end disclosures in the Employee benefit plans note and has early adopted it for the year ending December 31, 
2018.

F- 19

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 3: Cash due from banks 

Non-interest bearing

December 31, 2018

December 31, 2017

Bermuda  Non-Bermuda

Total 

Bermuda  Non-Bermuda

Total 

Cash and demand deposits with banks

21,677

102,505

124,182

24,189

65,192

89,381

Interest bearing¹

Demand deposits with banks

Cash equivalents

Sub-total - Interest bearing

Total cash due from banks

335,841

364,714

700,555

151,747

487,588

1,077,399

1,442,113

1,229,146

1,929,701

215,363

330,247

545,610

124,893

775,254

900,147

340,256

1,105,501

1,445,757

722,232

1,331,651

2,053,883

569,799

965,339

1,535,138

¹ Interest bearing cash due from banks includes certain demand deposits with banks as at December 31, 2018 in the amount of $204.2 million (December 31, 2017: $203.3 
million) that are earning interest at a negligible rate.

Note 4: Short-term investments 

Unrestricted

Maturing within three months

Maturing between three to six months

Total unrestricted short-term investments

Affected by drawing restrictions related to minimum reserve and 

derivative margin requirements

Non-interest earning demand deposits

Interest earning demand and term deposits

Total restricted short-term investments

December 31, 2018

December 31, 2017

Bermuda  Non-Bermuda

Total 

Bermuda  Non-Bermuda

Total 

—

—

—

—

13,836

13,836

25,459

9,641

35,100

2,401

999

3,400

25,459

9,641

35,100

2,401

14,835

17,236

67,528

19,841

87,369

—

22,053

22,053

71,986

67,035

139,021

139,514

86,876

226,390

—

1,541

1,541

—

23,594

23,594

Total short-term investments

13,836

38,500

52,336

109,422

140,562

249,984

F- 20

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 5: Investment in securities 

Amortized Cost, Carrying Amount and Fair Value
On the consolidated balance sheets, trading and available-for-sale ("AFS") investments are carried at fair value and held-to-maturity ("HTM") investments are carried at 
amortized cost.

December 31, 2018

Amortized
 cost

Gross
 unrealized
 gains

Gross
 unrealized
 losses

Fair value

Amortized
 cost

December 31, 2017

Gross
 unrealized
 gains

Gross
 unrealized
 losses

Fair value

5,724

5,724

1,176

1,176

(405)

(405)

6,495

6,495

5,724

5,724

1,616

1,616

(516)

(516)

6,824

6,824

Trading

Mutual funds

Total trading

Available-for-sale

US government and federal agencies

1,820,808

3,355

(37,656)

1,786,507

2,720,581

8,924

(20,401)

2,709,104

Non-US governments debt securities

Corporate debt securities

Asset-backed securities - Student loans

Commercial mortgage-backed securities

Residential mortgage-backed securities

25,804

80,177

13,290

125,806

160,492

19

—

—

6

—

(398)

(1,464)

(664)

(2,603)

(4,223)

25,425

78,713

12,626

123,209

156,269

26,516

243,999

13,290

142,740

186,049

Total available-for-sale 

2,226,377

3,380

(47,008)

2,182,749

3,333,175

Held-to-maturity¹

US government and federal agencies

Total held-to-maturity

2,066,120

2,066,120

5,012

5,012

(34,918)

2,036,214

1,381,955

(34,918)

2,036,214

1,381,955

118

153

—

56

309

9,560

4,813

4,813

(386)

(780)

(797)

(1,296)

(1,635)

26,248

243,372

12,493

141,500

184,723

(25,295)

3,317,440

(9,414)

(9,414)

1,377,354

1,377,354

¹ For the years ended December 31, 2018, 2017 and 2016, non-credit impairments recognized in accumulated other comprehensive loss ("AOCL") for HTM investments were 
nil.

Investments with Unrealized Loss Positions
The Bank does not believe that the AFS and HTM investment securities that were in an unrealized loss position as of December 31, 2018 (and December 31, 2017), which were
composed of 198 securities representing 75% of the AFS and HTM portfolios' fair value (December 31, 2017: 161 and 59%, respectively), represent an OTTI. Total gross
unrealized losses were 2.6% of the fair value of affected securities (December 31, 2017: 1.3%) and were attributable primarily to changes in market interest rates, relative to
when the investment securities were purchased, and not due to the credit quality of the investment securities. The following describes the processes for identifying credit 
impairment in security types with the most significant unrealized losses as shown in the preceding tables.

Management believes that all the US government and federal agencies securities do not have any credit losses, given the explicit and implicit guarantees provided by the US
federal government.

Management believes that all the Non-US governments debt securities do not have any credit losses, given the explicit guarantee provided by the issuing government.

The unrealized losses in Corporate debt securities relate primarily to six debt securities that are all of investment grade with ratings of A- or A+.  Management believes that the 
value of these securities will recover and the current unrealized loss positions are a result of interest rate movements.

Investments in Asset-backed securities - Student loans are composed primarily of securities collateralized by Federal Family Education Loan Program loans (“FFELP loans”). 
FFELP loans benefit from a US federal government guarantee of at least 97% of defaulted principal and accrued interest, with additional credit support provided in the form of 
over-collateralization, subordination and excess spread, which collectively total in excess of 100%. Accordingly, the vast majority of FFELP loan-backed securities are not 
exposed to traditional consumer credit risk.

Investments in Commercial mortgage-backed securities relate to 11 senior securities rated AAA or AA+  that possess significant subordination, a form of credit enhancement 
expressed hereafter as the percentage of pool losses that can occur before the senior securities held by the Bank will incur its first dollar of principal loss. No credit losses were 
recognized as for eight of these securities the weighted average credit support and the weighted average loan-to-value ratios ("LTV") range from 25% - 38% and 46% - 72%,
respectively. In respect of the three remaining securities, two are fully defeased with the other having an LTV of less than 30%.

Investments in Residential mortgage-backed securities relate to 17 securities which are rated AAA or AA+ and possess similar significant credit enhancement as described
above. No credit losses were recognized on these securities as the weighted average credit support and the weighted average LTV ratios range from 6% - 21% and 53% - 65%, 
respectively. Current credit support is significantly greater than any delinquencies experienced on the underlying mortgages.

F- 21

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

In the following tables, debt securities with unrealized losses that are not deemed to be OTTI are categorized as being in a loss position for "less than 12 months" or "12 months 
or more" based on the point in time that the fair value most recently declined below the amortized cost basis. In 2018, the classification of certain securities was revised from
"less than 12 months" to "12 months or more".  The 2017 classification presented below was revised to properly present the disclosure accordingly.

December 31, 2018

Available-for-sale securities with unrealized losses

US government and federal agencies

Non-US governments debt securities

Corporate debt securities

Asset-backed securities - Student loans

Commercial mortgage-backed securities

Residential mortgage-backed securities

Total available-for-sale securities with unrealized losses

Held-to-maturity securities with unrealized losses

US government and federal agencies

December 31, 2017

Available-for-sale securities with unrealized losses

US government and federal agencies

Non-US governments debt securities

Corporate debt securities

Asset-backed securities - Student loans

Commercial mortgage-backed securities

Residential mortgage-backed securities

Less than 12 months

12 months or more

Fair
value

Gross
 unrealized
 losses

Fair
value

Gross
unrealized
losses

Total
 fair value

Total gross
unrealized
losses

372,283

(1,586)

1,027,638

(36,070)

1,399,921

(37,656)

—

14,914

—

812

49,804

437,813

—

(114)

—

—

(1,313)

(3,013)

22,360

63,799

12,626

117,379

106,465

(398)

(1,350)

(664)

(2,603)

(2,910)

22,360

78,713

12,626

118,191

156,269

(398)

(1,464)

(664)

(2,603)

(4,223)

1,350,267

(43,995)

1,788,080

(47,008)

647,484

(11,468)

724,974

(23,450)

1,372,458

(34,918)

Less than 12 months

12 months or more

Fair
value

Gross
 unrealized
 losses

Fair
value

Gross
unrealized
losses

Total
fair value

Total gross
unrealized
losses

467,958

(2,461)

1,043,601

(17,940)

1,511,559

(20,401)

—

76,016

—

98,822

71,604

—

(225)

—

(709)

(486)

22,360

49,964

12,493

36,766

56,287

(386)

(555)

(797)

(587)

(1,149)

(21,414)

22,360

125,980

12,493

135,588

127,891

(386)

(780)

(797)

(1,296)

(1,635)

1,935,871

(25,295)

Total available-for-sale securities with unrealized losses

714,400

(3,881)

1,221,471

Held-to-maturity securities with unrealized losses

US government and federal agencies

549,532

(2,862)

288,830

(6,552)

838,362

(9,414)

F- 22

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Investment Maturities
The following table presents the remaining term to contractual maturity of the Bank’s securities. The actual maturities may differ as certain securities offer prepayment options to 
the borrowers. 

December 31, 2018

Mutual funds

Available-for-sale 

US government and federal agencies

Non-US governments debt securities

Corporate debt securities

Asset-backed securities - Student loans

Commercial mortgage-backed securities

Residential mortgage-backed securities

Total available-for-sale 

Held-to-maturity

US government and federal agencies

Total investments

Total by currency

US dollars

Other

Total investments

Remaining term to maturity

Within
 3 months

3 to 12
 months

1 to 5
 years

5 to 10
 years

Over
10 years

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

3,064

14,924

—

—

—

—

34,423

22,361

63,789

—

—

—

17,988

120,573

—

—

17,988

120,573

17,988

120,573

—

—

17,988

120,573

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

No specific 
or single
 maturity

Carrying
 amount

6,495

6,495

1,752,084

1,786,507

—

—

12,626

123,209

156,269

25,425

78,713

12,626

123,209

156,269

2,044,188

2,182,749

2,066,120

4,116,803

2,066,120

4,255,364

4,116,484

4,255,045

319

319

4,116,803

4,255,364

Pledged Investments
The Bank pledges certain US government and federal agencies investment securities to further secure the Bank's issued customer deposit products. The secured party does not 
have the right to sell or repledge the collateral.

Pledged Investments

Available-for-sale

Held-to-maturity

Sale Proceeds and Realized Gains and Losses of AFS Securities

US government and federal agencies

Corporate debt securities

Commercial mortgage-backed securities

Pass-through note

Total

December 31, 2018

December 31, 2017

 Amortized
 cost

42,531

70,818

 Fair
 value 

42,400

69,030

 Amortized
 cost

149,999

202,303

 Fair
 value

150,900

201,523

Year ended

December 31, 2018

Sale 
proceeds

812,720

24,975

15,260

1,205

854,160

Gross
realized
 gains

1,599

—

—

1,205

2,804

Gross
realized
(losses)

(1,263)

(87)

(354)

—

(1,704)

F- 23

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Year ended

December 31, 2017

Sale
proceeds

202,700

7,785

2,562

213,047

Gross
realized
gains

1,684

—

2,562

4,246

Year ended

December 31, 2016

Sale
proceeds

59,939

609

60,548

Gross
realized
gains

1,013

609

1,622

Gross
realized
(losses)

—

(60)

—

(60)

Gross
realized
(losses)

(76)

—

(76)

Corporate debt securities

Commercial mortgage-backed securities

Pass-through note

Total

US government and federal agencies

Pass-through note

Total

Taxability of Interest Income
None of the investments' interest income have received a specific preferential income tax treatment in any of the jurisdictions in which the Bank owns investments.

Note 6: Loans 

The "Bermuda" and "Non-Bermuda" classifications purpose is to reflect management segment reporting as described in Note 15: Segmented information.

The principal means of securing residential mortgages, personal, credit card and business loans are entitlements over assets and guarantees. Mortgage loans are generally
repayable over periods of up to thirty years and personal, business and government loans are generally repayable over terms not exceeding five years. Amounts owing on credit
cards are revolving and typically a minimum amount is due within 30 days from billing.  The effective yield on total loans as at December 31, 2018 is 5.53% (December 31, 2017: 
5.09%).

F- 24

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

December 31, 2018

December 31, 2017

Bermuda

Non-Bermuda

Total

Bermuda

Non-Bermuda

Total

92,994

291,470

16,342

400,806

(2,766)

398,040

304,519

29,760

334,279

(600)

333,679

13,249

60,466

10,511

28,415

112,641

(274)

112,367

12,670

222,393

16,752

251,815

(1,687)

250,128

192,456

48,909

241,365

—

241,365

6,975

23,623

2,375

35,076

68,049

—

68,049

105,664

513,863

33,094

652,621

(4,453)

648,168

496,975

78,669

575,644

(600)

575,044

20,224

84,089

12,886

63,491

180,690

(274)

180,416

139,987

197,251

18,649

355,887

(2,866)

353,021

346,094

24,500

370,594

(550)

370,044

13,113

57,777

5,490

29,818

106,198

(274)

105,924

13,414

173,701

2,874

189,989

—

189,989

189,741

23,743

213,484

(33)

213,451

6,182

21,228

2,871

51,196

81,477

—

81,477

153,401

370,952

21,523

545,876

(2,866)

543,010

535,835

48,243

584,078

(583)

583,495

19,295

79,005

8,361

81,014

187,675

(274)

187,401

Commercial loans

Government

Commercial and industrial

Commercial overdrafts

Total gross commercial loans

Less specific allowance for credit losses

Net commercial loans

Commercial real estate loans

Commercial mortgage

Construction

Total gross commercial real estate loans

Less specific allowance for credit losses

Net commercial real estate loans

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total gross consumer loans

Less specific allowance for credit losses

Net consumer loans

Residential mortgage loans

1,121,288

1,538,748

2,660,036

1,156,134

1,338,566

2,494,700

Less specific allowance for credit losses

(8,575)

(1,013)

(9,588)

(8,681)

(1,220)

(9,901)

Net residential mortgage loans

1,112,713

1,537,735

2,650,448

1,147,453

1,337,346

2,484,799

Total gross loans

1,969,014

2,099,977

4,068,991

1,988,813

1,823,516

3,812,329

Less specific allowance for credit losses

Less general allowance for credit losses

(12,215)

(7,098)

(2,700)

(3,089)

(14,915)

(10,187)

(12,371)

(16,339)

(1,253)

(5,504)

(13,624)

(21,843)

Net loans

1,949,701

2,094,188

4,043,889

1,960,103

1,816,759

3,776,862

Age Analysis of Past Due Loans (Including Non-Accrual Loans)
The following tables summarize the past due status of the loans as at December 31, 2018 and December 31, 2017.  The aging of past due amounts are determined based on 
the contractual delinquency status of payments under the loan and this aging may be affected by the timing of the last business day at period end. Loans less than 30 days past 
due are included in current loans.

F- 25

December 31, 2018

Commercial loans

Government

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Construction

Total commercial real estate loans

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total consumer loans

Residential mortgage loans

Total gross loans

December 31, 2017

Commercial loans

Government

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Construction

Total commercial real estate loans

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total consumer loans

Residential mortgage loans

Total gross loans

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

30 - 59 
days

60 - 89 
days

More than 90
days

Total past
 due loans

—

231

—

231

837

—

837

125

351

—

456

932

31,015

33,015

30 - 59 
days

—

—

—

—

392

—

392

7

422

—

797

1,226

19,121

20,739

—

—

—

—

1,282

—

1,282

29

313

—

183

525

8,859

10,666

3,750

7,379

2

11,131

4,062

—

4,062

162

126

4

577

869

36,394

52,456

—

1,005

—

1,005

—

—

—

12

177

—

329

518

10,142

11,665

—

7,481

1

7,482

4,781

—

4,781

226

170

4

441

841

35,658

48,762

Total 
current

101,914

506,253

33,092

641,259

490,794

78,669

569,463

19,908

83,299

12,882

62,275

Total 
loans

105,664

513,863

33,094

652,621

496,975

78,669

575,644

20,224

84,089

12,886

63,491

178,364

180,690

Total
current

153,401

362,466

21,522

537,389

530,662

48,243

578,905

19,050

78,236

8,357

79,447

Total
loans

153,401

370,952

21,523

545,876

535,835

48,243

584,078

19,295

79,005

8,361

81,014

185,090

187,675

3,750

7,610

2

11,362

6,181

—

6,181

316

790

4

1,216

2,326

—

8,486

1

8,487

5,173

—

5,173

245

769

4

1,567

2,585

64,921

2,429,779

2,494,700

81,166

3,731,163

3,812,329

76,268

2,583,768

2,660,036

96,137

3,972,854

4,068,991

60 - 89 
days

More than 90
days

Total past
 due loans

Loans' Credit Quality
The four credit quality classifications set out in the following tables (which exclude purchased credit-impaired loans) are defined below and describe the credit quality of the 
Bank's lending portfolio. These classifications each encompass a range of more granular, internal credit rating grades assigned.

A pass loan shall mean a loan that is expected to be repaid as agreed. A loan is classified as pass where the Bank is not expected to face repayment difficulties because the
present and projected cash flows are sufficient to repay the debt and the repayment schedule as established by the agreement is being followed.

A special mention loan shall mean a loan under close monitoring by the Bank’s management.  Loans in this category are currently protected and still performing (current with
respect to interest and principal payments), but are potentially weak and present an undue credit risk exposure, but not to the point of justifying a classification of substandard.

A substandard loan shall mean a loan whose evident unreliability makes repayment doubtful and there is a threat of loss to the Bank unless the unreliability is averted.

F- 26

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

A non-accrual loan shall mean either management is of the opinion full payment of principal or interest is in doubt or when principal or interest is 90 days past due and for 
residential mortgage loans which are not well secured and in the process of collection.

Special
 mention

Substandard

Non-accrual

Total gross
 recorded
 investments

December 31, 2018

Commercial loans

Government

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Construction

Total commercial real estate loans

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total consumer loans

Residential mortgage loans

Total gross recorded loans

December 31, 2017

Commercial loans

Government

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Construction

Total commercial real estate loans

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total consumer loans

Residential mortgage loans

Total gross recorded loans

2,501,814

47,039

3,835,237

101,451

Special
 mention

Substandard

Non-accrual

Total gross
 recorded
 investments

—

1,146

491

1,637

3,126

—

3,126

16

126

—

10

152

78,697

83,612

3,750

7,379

2

11,131

4,062

—

4,062

162

—

4

846

1,012

105,664

513,863

33,094

652,621

496,975

78,669

575,644

20,224

84,089

12,886

63,491

180,690

32,486

2,660,036

48,691

4,068,991

3,750

1,309

395

5,454

3,108

—

3,108

21

170

—

31

222

75,985

84,769

—

7,481

1

7,482

4,781

—

4,781

226

—

4

484

714

153,401

370,952

21,523

545,876

535,835

48,243

584,078

19,295

79,005

8,361

81,014

187,675

30,874

2,494,700

43,851

3,812,329

Pass

101,914

501,241

29,896

633,051

444,397

78,669

523,066

19,927

83,963

12,650

60,766

177,306

Pass

149,651

357,298

17,558

524,507

464,283

48,243

512,526

18,816

78,835

8,263

79,080

184,994

—

4,097

2,705

6,802

45,390

—

45,390

119

—

232

1,869

2,220

—

4,864

3,569

8,433

63,663

—

63,663

232

—

94

1,419

1,745

2,351,845

35,996

3,573,872

109,837

F- 27

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Evaluation of Loans For Impairment

Commercial

Commercial real estate

Consumer

Residential mortgage

Total gross loans

Changes in General and Specific Allowances For Credit Losses

Allowances at beginning of year

Provision taken (released)

Recoveries

Charge-offs

Other

Allowances at end of year

Allowances at end of year: individually evaluated for impairment

Allowances at end of year: collectively evaluated for impairment

Allowances at beginning of year

Provision taken (released)

Recoveries

Charge-offs

Other

Allowances at end of year

Allowances at end of year: individually evaluated for impairment

Allowances at end of year: collectively evaluated for impairment

Allowances at beginning of year

Provision taken (released)

Recoveries

Charge-offs

Other

Allowances at end of year

Allowances at end of year: individually evaluated for impairment

Allowances at end of year: collectively evaluated for impairment

December 31, 2018

December 31, 2017

Individually
 evaluated

Collectively
 evaluated

Individually
 evaluated

Collectively
 evaluated

12,096

7,188

1,023

102,127

122,434

640,525

568,456

179,667

2,557,909

3,946,557

8,487

7,889

1,138

99,652

117,166

537,389

576,189

186,537

2,395,048

3,695,163

Year ended December 31, 2018

Commercial

Commercial
 real estate

Consumer

Residential
 mortgage

6,309

865

14

(275)

—

6,913

4,453

2,460

10,360

(6,290)

28

—

(6)

4,092

600

3,492

888

211

656

(953)

—

802

274

528

17,910

(1,777)

201

(2,931)

(108)

13,295

9,588

3,707

Year ended December 31, 2017

Commercial

Commercial
 real estate

Consumer

Residential
 mortgage

3,377

2,853

106

(34)

7

6,309

2,866

3,443

16,224

(5,895)

—

(1)

32

10,360

583

9,777

965

1,059

730

(1,869)

3

888

274

614

23,681

(3,854)

483

(2,475)

75

17,910

9,901

8,009

Year ended December 31, 2016

Commercial

Commercial
 real estate

Consumer

Residential
 mortgage

8,723

(5,265)

97

(138)

(40)

3,377

577

2,800

6,512

14,459

12

(4,520)

(239)

16,224

750

15,474

2,763

(1,076)

1,264

(1,916)

(70)

965

278

687

31,304

(3,719)

70

(3,837)

(137)

23,681

10,133

13,548

Total

35,467

(6,991)

899

(4,159)

(114)

25,102

14,915

10,187

Total

44,247

(5,837)

1,319

(4,379)

117

35,467

13,624

21,843

Total

49,302

4,399

1,443

(10,411)

(486)

44,247

11,738

32,509

F- 28

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Non-Performing Loans (excluding purchased credit-impaired loans)

December 31, 2018

December 31, 2017

Commercial loans

Government

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Consumer loans

Automobile financing

Credit card

Overdrafts

Other consumer

Total consumer loans

Residential mortgage loans

Total non-performing loans

Past
 due more 
than 90 days 
and accruing

Total non-
performing
 loans

Non-accrual

Past
 due more
than 90 days  
and accruing

Total non-
performing
loans

Non-accrual

3,750

7,379

2

11,131

4,062

162

—

4

846

1,012

—

—

—

—

—

—

126

—

—

126

3,750

7,379

2

11,131

—

7,481

1

7,482

4,062

4,781

162

126

4

846

1,138

226

—

4

484

714

—

—

—

—

—

—

170

—

—

170

—

7,481

1

7,482

4,781

226

170

4

484

884

32,486

6,332

38,818

30,874

4,186

35,060

48,691

6,458

55,149

43,851

4,356

48,207

Impaired Loans (excluding purchased credit-impaired loans)
A loan is considered to be impaired when, based on current information and events, the Bank determines that it will not be able to collect all amounts due according to the 
original loan contract, including scheduled interest payments. Impaired loans include all non-accrual loans and all loans modified in a troubled debt restructuring (‘‘TDR’’) even if 
full collectability is expected following the restructuring. During the year ended December 31, 2018, the amount of gross interest income that would have been recorded had 
impaired loans been current was $2.1 million (December 31, 2017: $2.1 million; December 31, 2016: $2.7 million).

December 31, 2018

Commercial loans

Government

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Consumer loans

Automobile financing

Overdrafts

Other consumer

Total consumer loans

Impaired loans with an allowance

Gross
 recorded
 investment

Specific
 allowance

Net loans

Gross
 recorded
 investment of
 impaired loans
 without an
 allowance

Total impaired loans

Gross
 recorded
 investment

Specific
 allowance

Net loans

3,750

7,379

—

11,129

(1,687)

(2,766)

—

(4,453)

2,063

4,613

—

6,676

—

965

2

967

3,750

8,344

2

12,096

(1,687)

(2,766)

—

(4,453)

2,063

5,578

2

7,643

1,081

(600)

481

6,108

7,189

(600)

6,589

130

—

199

329

(75)

—

(199)

(274)

55

—

—

55

32

4

647

683

162

4

846

1,012

(75)

—

(199)

(274)

87

4

647

738

Residential mortgage loans

49,431

(9,422)

40,009

49,571

99,002

(9,422)

89,580

Total impaired loans

61,970

(14,749)

47,221

57,329

119,299

(14,749)

104,550

Specific allowance excludes $0.2 million recognized relating to purchased credit-impaired loans.

F- 29

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Impaired loans with an allowance

Gross
recorded
 investment

Specific
 allowance

Net loans

Gross
 recorded
investment of
 impaired loans
 without an
 allowance

Total impaired loans

Gross
 recorded
 investment

Specific
 allowance

Net loans

7,475

—

7,475

(2,866)

—

(2,866)

4,609

—

4,609

1,011

1

1,012

8,486

1

8,487

(2,866)

—

(2,866)

5,620

1

5,621

1,585

(583)

1,002

6,304

7,889

(583)

7,306

138

—

199

337

(75)

—

(199)

(274)

63

—

—

63

88

4

285

377

226

4

484

714

(75)

—

(199)

(274)

151

4

285

440

December 31, 2017

Commercial loans

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Consumer loans

Automobile financing

Overdrafts

Other consumer

Total consumer loans

Residential mortgage loans

53,698

(9,630)

44,068

42,055

95,753

(9,630)

86,123

Total impaired loans

63,095

(13,353)

49,742

49,748

112,843

(13,353)

99,490

Specific allowance excludes $0.3 million recognized relating to purchased credit-impaired loans.

Average Impaired Loan Balances and Related Recognized Interest Income

Commercial loans

Government

Commercial and industrial

Commercial overdrafts

Total commercial loans

Commercial real estate loans

Commercial mortgage

Consumer loans

Automobile financing

Overdrafts

Other consumer

Total consumer loans

Residential mortgage loans

Total impaired loans

December 31, 2018

December 31, 2017

December 31, 2016

Average gross
 recorded
 investment

Interest
 income
 recognized¹

Average gross
 recorded
 investment

Interest
 income
 recognized¹

Average gross
 recorded
 investment

Interest
 income
 recognized¹

3,750

8,415

2

12,167

—

68

—

68

—

5,057

2

5,059

—

63

—

63

—

1,661

14

1,675

—

64

—

64

7,539

287

7,778

222

15,496

237

194

4

665

863

97,378

117,947

—

—

—

—

4,568

4,923

256

11

598

865

89,063

102,765

—

—

—

—

4,378

4,663

192

14

1,043

1,249

81,901

100,321

—

—

—

—

2,201

2,502

¹ All interest income recognized on impaired loans relate to loans previously modified in a TDR.

Loans Modified in a TDR
As at December 31, 2018, the Bank had two loans which were formerly residential mortgages that were modified in a TDR during the preceding 12 months that subsequently
defaulted (i.e., 90 days or more past due following a modification) with a recorded investment of $0.8 million.  As at December 31, 2017, the Bank had no loans that were 
modified in a TDR during the preceding 12 months that subsequently defaulted.  As at December 31, 2016, one loan which was formerly a residential mortgage was modified in
a TDR during the preceding 12 months that subsequently defaulted with a recorded investment of $0.9 million.

F- 30

TDRs entered into during the year

Residential mortgage loans

Total loans modified in a TDR

Commercial real estate loans

Residential mortgage loans

Total loans modified in a TDR

Residential mortgage loans

Total loans modified in a TDR

TDRs outstanding

Commercial loans

Commercial real estate loans

Residential mortgage loans

Total TDRs outstanding

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Year ended December 31, 2018

Number of
 contracts

19

19

Pre-
modification
 recorded 
investment

Modification:
interest
 capitalization

Post-
modification
  recorded
 investment

7,864

7,864

846

846

8,710

8,710

Year ended December 31, 2017

Pre-
modification
 recorded
investment

1,544

24,588

26,132

Modification:
interest
 capitalization

—

1,345

1,345

Year ended December 31, 2016

Pre-
modification
 recorded
investment

12,543

12,543

Modification:
interest
 capitalization

81

81

Number of
 contracts

2

42

44

Number of
 contracts

21

21

Post-
modification
  recorded
 investment

1,544

25,933

27,477

Post-
modification
  recorded
 investment

12,624

12,624

December 31, 2018

December 31, 2017

 Accrual

Non-accrual

 Accrual

Non-accrual

965

3,127

66,516

70,608

—

1,336

8,154

9,490

1,005

3,108

64,879

68,992

—

1,471

5,623

7,094

Purchased Credit-Impaired Loans
The Bank acquired certain credit-impaired loans as part of the November 7, 2014 acquisition of substantially all retail loans of HSBC Bank (Cayman) Limited. The accretable 
difference (or "accretable yield") represents the excess of a loan's cash flows expected to be collected over the loan's carrying amount.

Balance at beginning of year

Advances and increases in cash flows expected to be collected

Reductions resulting from repayments

Reductions resulting from changes in allowances for credit losses

Balance at end of year

Balance at beginning of year

Advances and increases in cash flows expected to be collected

Reductions resulting from repayments

Reductions resulting from changes in allowances for credit losses

Reductions resulting from charge-offs

Balance at end of year

F- 31

Year ended

December 31, 2018

Contractual
 principal

Non-accretable
difference

Accretable
 difference

Carrying
 amount

6,001

25

(1,495)

—

4,531

(1,239)

42

191

105

(901)

(711)

(42)

92

—

(661)

4,051

25

(1,212)

105

2,969

Year ended

December 31, 2017

Contractual
 principal

Non-accretable
difference

Accretable
 difference

Carrying
 amount

8,016

36

(1,581)

—

(470)

6,001

(1,617)

48

307

(99)

122

(1,239)

(811)

(48)

148

—

—

(711)

5,588

36

(1,126)

(99)

(348)

4,051

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Year ended

December 31, 2016

Contractual
 principal

Non-accretable
difference

Accretable
 difference

Balance at beginning of year

Advances and increases in cash flows expected to be collected

Reductions resulting from repayments

Reductions resulting from changes in allowances for credit losses

Reductions resulting from charge-offs

Balance at end of year

Note 7: Credit risk concentrations 

8,709

166

(464)

—

(395)

8,016

(2,248)

408

—

(172)

395

(631)

(396)

216

—

—

Carrying
 amount

5,830

178

(248)

(172)

—

(1,617)

(811)

5,588

Concentrations of credit risk in the lending and off-balance sheet credit-related arrangements portfolios arise when a number of customers are engaged in similar business 
activities, are in the same geographic region, or when they have similar economic features that would cause their ability to meet contractual obligations to be similarly affected by
changes in economic conditions. The Bank regularly monitors various segments of its credit risk portfolio to assess potential concentrations of risks and to obtain collateral when
deemed necessary. In the Bank's commercial portfolio, risk concentrations are evaluated primarily by industry and by geographic region of loan origination. In the consumer 
portfolio, concentrations are evaluated primarily by products. Credit exposures include loans, guarantees and acceptances, letters of credit and commitments for undrawn lines 
of credit. Unconditionally cancellable credit cards and overdraft lines of credit are excluded from the tables below.

ff

The following tables summarize the credit exposure of the Bank by business sector and by geographic region. The on-balance sheet exposure amounts disclosed are net of 
specific allowances and the off-balance sheet exposure amounts disclosed are gross of collateral held. 

Business sector

Banks and financial services

Commercial and merchandising

Governments

Individuals

Primary industry and manufacturing

Real estate

Hospitality industry

Transport and communication

Sub-total

General allowance

Total

December 31, 2018

December 31, 2017

Loans

611,404

316,349

104,857

Off-balance
 sheet

415,124

182,440

—

Total credit
 exposure

1,026,528

498,789

104,857

Loans

459,132

261,560

153,952

2,339,854

89,931

2,429,785

2,274,632

120,088

395,086

160,680

5,758

1,003

1,547

3,497

75

121,091

396,633

164,177

5,833

59,532

439,595

144,808

5,494

Off-balance
 sheet

Total credit
 exposure

390,278

193,583

85,807

114,215

9,567

2,225

73

—

849,410

455,143

239,759

2,388,847

69,099

441,820

144,881

5,494

4,054,076

693,617

4,747,693

3,798,705

795,748

4,594,453

(10,187)

—

(10,187)

(21,843)

—

(21,843)

4,043,889

693,617

4,737,506

3,776,862

795,748

4,572,610

F- 32

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

December 31, 2018

December 31, 2017

Cash due from
 banks, resell
agreements and
 short-term
 investments

145,675

36,827

759,437

18,138

6

14,271

—

1,082

8,750

—

6,637

1,534

725,634

411,248

4,321

Loans

—

Off-balance
 sheet

Total credit
 exposure

—

145,675

2,133,859

333,845

2,504,531

—

730,418

290,578

—

9,083

—

—

90,000

—

14,367

783,708

—

2,063

—

222,189

22,619

—

449

—

—

—

—

—

759,437

970,745

313,203

14,271

9,532

1,082

8,750

90,000

6,637

15,901

114,515

1,623,857

—

—

411,248

6,384

Cash due from
 banks, resell
agreements and
 short-term
 investments

113,920

14,512

386,322

67,942

3

12,852

—

7,951

25,440

—

5,743

1,652

775,853

544,703

6,998

Loans

—

Off-balance
 sheet

Total credit
 exposure

—

113,920

2,132,918

418,850

2,566,280

—

669,767

292,806

—

229,731

41,648

386,322

967,440

334,457

12,852

—

7,951

25,440

120,000

5,743

19,103

—

—

—

—

—

—

—

105,519

1,443,385

—

—

544,703

10,748

—

—

—

—

120,000

—

17,451

562,013

—

3,750

2,133,560

4,054,076

693,617

6,881,253

1,963,891

3,798,705

795,748

6,558,344

—

(10,187)

—

(10,187)

—

(21,843)

—

(21,843)

2,133,560

4,043,889

693,617

6,871,066

1,963,891

3,776,862

795,748

6,536,501

Geographic region

Australia

Bermuda

Canada

Cayman

Guernsey

Japan
Jersey

New Zealand

Norway

Saint Lucia

Switzerland

The Bahamas

United Kingdom 

United States

Other

Sub-total

General allowance

Total

Note 8: Premises, equipment and computer software 

Category

Land

Buildings

Equipment

Computer hardware and software in use

Computer software in development

Total

December 31, 2018

December 31, 2017

Cost

8,612

144,196

21,323

177,017

5,907

357,055

Accumulated
depreciation

Net carrying
 value

—

(61,853)

(15,490)

(121,652)

—

8,612

82,343

5,833

55,365

5,907

(198,995)

158,060

Cost

9,008

139,534

20,000

165,251

8,553

342,346

Accumulated
depreciation

Net carrying
 value

—

(59,110)

(15,997)

(102,449)

—

9,008

80,424

4,003

62,802

8,553

(177,556)

164,790

Depreciation charged to operating expenses

Buildings (included in Property expense)

Equipment (included in Property expense)

Computer hardware and software (included in Technology and communication expense)

Total depreciation charged to operating expenses

December 31, 2018 December 31, 2017 December 31, 2016

Year ended

4,283

1,413

20,441

26,137

3,781

1,336

18,382

23,499

4,058

1,462

18,757

24,277

F- 33

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 9: Goodwill and other intangible assets 

Goodwill

Balance at December 31, 2015

Foreign exchange translation adjustment

Balance at December 31, 2016

Foreign exchange translation adjustment

Balance at December 31, 2017

Acquisitions during the year

Foreign exchange translation adjustment

Balance at December 31, 2018

Customer Relationship Intangible Assets

Business segment

Bermuda

Cayman

Channel Islands and the UK

Other

Total

Segment

Channel Islands 
and the UK
23,462

(3,840)

19,622

1,907

21,529

1,231

(1,333)

21,427

Cayman

—

—

—

—

—

551

—

551

Other

—

—

—

—

—

2,086

(73)

2,013

Total

23,462

(3,840)

19,622

1,907

21,529

3,868

(1,406)

23,991

December 31, 2018

December 31, 2017

Cost

29,785

17,728

65,698

5,563

118,774

Accumulated
 amortization

Net carrying
 amount

(11,733)

(4,571)

(51,210)

(509)

(68,023)

18,052

13,157

14,488

5,054

50,751

Cost

29,785

12,324

58,420

—

100,529

Accumulated
 amortization

Net carrying
 amount

(9,748)

(3,557)

(48,158)

—

(61,463)

20,037

8,767

10,262

—

39,066

Customer relationships are initially valued based on the present value of net cash flows expected to be derived solely from the recurring customer base existing as at the date of 
acquisition. Customer relationship intangible assets may or may not arise from contracts.

During the year ended December 31, 2018, the Bank acquired $18.2 million new customer intangible assets with an estimated useful life of 15 years, of which $16.9 million was
acquired through a business acquisition (see Note 26 Business combinations) and $1.3 million via asset acquisitions (December 31, 2017: nil, December 31, 2016: $21.4 
million). The amortization expense amounted to $5.1 million (December 31, 2017: $4.2 million, December 31, 2016: $4.5 million) and the foreign exchange translation
adjustment decreased the net carrying amount by $1.5 million (December 31, 2017: decreased by $1.0 million, December 31, 2016: decreased by $2.3 million). The estimated 
aggregate amortization expense for each of the succeeding five years is $5.4 million.

F- 34

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 10: Customer deposits and deposits from banks 

By Maturity

December 31, 2018

Customers

Bermuda

Demand

Non-interest
 bearing

Interest 
bearing

Total 
demand 
deposits

Term

Within  3
 months

3 to 6
 months 

6 to 12
 months

After 12
months

Total 
term 
deposits

Total 
deposits

Demand or less than $100k¹

1,378,539

2,158,971

3,537,510

Term - $100k or more

N/A

N/A

—

Total Bermuda

Non-Bermuda

1,378,539

2,158,971

3,537,510

Demand or less than $100k1

732,957

3,179,376

3,912,333

Term and $100k or more

N/A

N/A

—

Total non-Bermuda

732,957

3,179,376

3,912,333

12,387

598,528

610,915

18,714

608,390

627,104

4,306

92,427

96,733

5,386

126,022

131,408

8,049

184,337

192,386

4,705

235,278

239,983

14,644

43,414

58,058

507

11,482

11,989

39,386

918,706

958,092

3,576,896

918,706

4,495,602

29,312

981,172

3,941,645

981,172

1,010,484

4,922,817

Total customer deposits

2,111,496

5,338,347

7,449,843

1,238,019

228,141

432,369

70,047

1,968,576

9,418,419

Banks

Bermuda

Demand or less than $100k

8,100

—

8,100

Non-Bermuda

Demand or less than $100k

Term and $100k or more

Total non-Bermuda

Total bank deposits

—

N/A

—

8,100

18,965

N/A

18,965

18,965

18,965

—

18,965

27,065

—

—

6,656

6,656

6,656

—

—

—

—

—

—

—

101

101

101

—

—

—

—

—

—

—

6,757

6,757

6,757

8,100

18,965

6,757

25,722

33,822

Total deposits

2,119,596

5,357,312

7,476,908

1,244,675

228,141

432,470

70,047

1,975,333

9,452,241

Demand

Non-interest
 bearing

Interest
bearing

Total
demand
deposits

Term

Within  3
 months

3 to 6
 months

6 to 12
 months

   After 12
months

Total
term
deposits

Total
deposits

December 31, 2017

Customers

Bermuda

 Demand or less than $100k¹

1,840,201

2,578,411

4,418,612

 Term - $100k or more

N/A

N/A

—

Total Bermuda

Non-Bermuda

1,840,201

2,578,411

4,418,612

 Demand or less than $100k1

639,525

2,755,517

3,395,042

 Term and $100k or more

N/A

N/A

—

Total non-Bermuda

639,525

2,755,517

3,395,042

13,983

646,751

660,734

19,147

657,134

676,281

4,267

33,495

37,762

5,202

88,650

93,852

8,640

75,235

83,875

4,762

94,245

99,007

13,984

37,857

51,841

781

6,205

6,986

40,874

793,338

834,212

29,892

846,234

876,126

4,459,486

793,338

5,252,824

3,424,934

846,234

4,271,168

Total customer deposits

2,479,726

5,333,928

7,813,654

1,337,015

131,614

182,882

58,827

1,710,338

9,523,992

Banks

Bermuda

 Demand or less than $100k

Non-Bermuda

 Demand or less than $100k

 Term and $100k or more

Total non-Bermuda

Total bank deposits

442

—

N/A

—

442

—

442

7,704

N/A

7,704

7,704

7,704

—

7,704

8,146

—

—

4,220

4,220

4,220

—

—

—

—

—

—

—

100

100

100

—

—

—

—

—

—

—

4,320

4,320

4,320

442

7,704

4,320

12,024

12,466

Total deposits

2,480,168

5,341,632

7,821,800

1,341,235

131,614

182,982

58,827

1,714,658

9,536,458

¹ The weighted-average interest rate on interest-bearing demand deposits as at December 31, 2018 is 0.13% (December 31, 2017: 0.02%).

F- 35

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

By Type and Segment

December 31, 2018

December 31, 2017

Bermuda

Customers 

Banks

Cayman

Customers

Banks

Channel Islands and the UK

Customers

Banks

Total Customers

Total Banks

Total deposits

Note 11: Employee benefit plans 

Payable 
on demand

Payable on a
fixed date

Total

Payable
on demand

Payable on a
fixed date

Total

3,537,510

958,092

4,495,602

4,418,649

834,211

5,252,860

8,100

—

8,100

442

—

442

2,847,793

17,564

472,442

6,757

3,320,235

2,529,499

24,321

7,704

405,215

4,320

2,934,714

12,024

1,064,540

538,042

1,602,582

865,506

470,912

1,336,418

1,401

—

1,401

—

—

—

7,449,843

1,968,576

9,418,419

7,813,654

1,710,338

9,523,992

27,065

6,757

33,822

8,146

4,320

12,466

7,476,908

1,975,333

9,452,241

7,821,800

1,714,658

9,536,458

The Bank maintains trusteed pension plans including non-contributory defined benefit plans and a number of defined contribution plans, and provides post-retirement medical 
benefits to its qualifying retirees. The defined benefit provisions under the pension plans are generally based upon years of service and average salary during the relevant years 
of employment. The defined benefit and post-retirement medical plans are not open to new participants and are non-contributory and the funding required is provided by the 
Bank, based upon the advice of independent actuaries. The defined benefit pension plans are in the Bermuda, Guernsey and United Kingdom jurisdictions and the defined 
benefit post-retirement medical plan is in Bermuda.

Bermuda Defined Benefit and Post-Retirement Medical Benefit Plan
The Bank amortizes prior service credit resulting from plan amendments that occurred when plan members were active employees, on a linear basis over the expected average
remaining service period (to full eligibility) of active members expected to receive benefits under the plan. Such remaining service periods are as follows: 3.1 years for the 2010
plan amendments and 4.6 years for the 2011 plan amendments. Plan amendments occurring in 2014 resulted in the recognition of new prior service cost on December 31, 2014 
on a plan for which substantially all members are now inactive and, in accordance with US GAAP, the Bank has elected to amortize this new prior service cost on a linear basis
over 21 years, which is the average remaining life expectancy of members eligible for benefits under the plan at the time of the amendments.

Guernsey Defined Benefit Pension Plan
Effective October 2014, all the participants of the Guernsey defined benefit pension plan became inactive and in accordance with US GAAP, the net actuarial loss of the 
Guernsey defined benefit pension plan will be amortized over the then estimated average remaining life expectancy of the inactive participants of 39 years. Prior to all of the 
Guernsey participants being inactive, the net actuarial loss of the Guernsey defined benefit pension plan was amortized to net income over the estimated average remaining 
service period for active members of 15 years.

United Kingdom Defined Benefit Pension Plan
The United Kingdom defined benefit pension plan closed to new members effective April 1, 2002 and subsequently closed to further accrual of new benefits effective October 1,
2012.  During the years ended December 31, 2017 and 2018, the pension plan settled in cash the liability of several plan members and an insurance policy was purchased in 
the name of the trustees of the plan to match the liabilities of remaining members who were pensioners as at March 31, 2016.

F- 36

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The following table presents the financial position of the Bank’s defined benefit pension plans and the Bank’s post-retirement medical benefit plan, which is unfunded. The Bank 
measures the benefit obligations and plan assets annually on each December 31 and therefore, the most recent measurement date is December 31, 2018.

Accumulated benefit obligation at end of year

Change in projected benefit obligation

Projected benefit obligation at beginning of year

Service cost 

Interest cost

Benefits paid 

Prior service cost

Settlement and curtailment of liability

Actuarial (gain) loss 

Foreign exchange translation adjustment

Projected benefit obligation at end of year

Change in plan assets

Fair value of plan assets at beginning of year

Actual return on plan assets 

Employer contribution

Plan settlement

Benefits paid

Foreign exchange translation adjustment

Fair value of plan assets at end of year

Amounts recognized in the consolidated balance sheets consist of:

Prepaid benefit cost included in other assets

December 31, 2018

December 31, 2017

December 31, 2016

Post-
retirement
medical
benefit plan

Pension
plans

148,966

117,203

Post-
retirement
medical
benefit plan

127,687

Pension
plans

179,613

Post-
retirement
medical
benefit plan

126,334

Pension
plans

178,068

179,613

127,687

178,068

126,334

166,815

119,107

—

4,971

(17,274)

212

(1,825)

63

4,305

(3,263)

—

—

(12,423)

(11,589)

(4,308)

—

—

5,361

(13,444)

—

(6,108)

7,384

8,352

64

4,703

(2,118)

—

—

—

5,781

118

4,792

(10,477)

(3,594)

—

—

—

—

5,911

—

(1,296)

—

30,953

(15,004)

148,966

117,203

179,613

127,687

178,068

126,334

185,495

(11,618)

3,653

(1,608)

(17,274)

(4,497)

154,151

5,185

—

—

3,263

—

172,206

14,801

8,448

(5,123)

—

—

2,118

—

(3,263)

(13,444)

(2,118)

—

—

—

8,607

185,495

6,993

—

—

—

179,961

18,615

678

—

(10,477)

(16,571)

172,206

7,771

—

—

3,594

—

(3,594)

—

—

—

Accrued pension benefit cost included in employee benefit plans liability

—

(117,203)

(1,111)

(127,687)

(13,633)

(126,334)

Surplus (deficit) of plan assets over projected benefit obligation at

measurement date

5,185

(117,203)

5,882

(127,687)

(5,862)

(126,334)

F- 37

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Year ended

December 31, 2018

December 31, 2017

December 31, 2016

Post-
retirement
medical
benefit plan

Post-
retirement
medical
benefit plan

Post-
retirement
medical
benefit plan

Pension
plans

Pension
plans

Pension
plans

Amounts recognized in accumulated other comprehensive loss consist of:

Net actuarial gain (loss), excluding deferred taxes

(65,506)

(12,946)

(62,521)

(27,150)

(64,852)

(31,959)

Net prior service credit (cost)

Deferred income taxes assets (liabilities)

(202)

816

(6,397)

—

—

1,180

(6,436)

—

—

1,620

(5,678)

—

Net amount recognized in accumulated other comprehensive loss

(64,892)

(19,343)

(61,341)

(33,586)

(63,232)

(37,637)

Annual Benefit Expense

Expense component

Service cost

Interest cost 

Line item in the consolidated
statements of operations
Salaries and other employee benefits

Non-service employee benefits expense

Expected return on plan assets 

Non-service employee benefits expense

Amortization of net actuarial (gains) losses

Non-service employee benefits expense

Amortization of prior service (credit) loss

Non-service employee benefits expense

(Gain) loss on settlement

Defined benefit (income) expense

Defined contribution expense

Total benefit (income) expense 

Net other gains (losses) / Non-service
employee benefits expense

—

4,971

(8,720)

2,106

—

1,757

114

7,442

7,556

63

4,305

—

2,615

39

—

7,022

—

7,022

—

5,361

(8,199)

2,238

—

1,232

632

6,521

7,153

64

4,703

—

3,514

(759)

—

7,522

—

7,522

—

5,781

(8,943)

1,702

—

—

(1,460)

6,606

5,146

118

4,792

—

2,731

(6,343)

—

1,298

—

1,298

The components of benefit expense (income) other than the service cost component are included in the line item non-service employee benefits expense in the consolidated
statements of income.

Other Changes Recognized in Other Comprehensive Income (Loss)

Net gain (loss) arising during the year

Prior service credit (cost) arising during the year

Amortization of net actuarial (gains) losses

Amortization of prior service (credit) cost

Change in deferred taxes

Foreign exchange adjustment

(5,987)

(212)

2,106

—

(298)

840

11,589

—

2,615

39

—

—

Total changes recognized in other comprehensive income (loss)

(3,551)

14,243

1,472

—

2,247

—

(595)

(1,233)

1,891

1,296

(19,956)

(5,911)

—

3,514

(759)

—

—

—

1,702

—

1,315

38

—

2,731

(6,343)

—

—

4,051

(16,901)

(9,523)

To develop the expected long-term rate of return on the plan assets assumption for each plan, the Bank considered the historical returns and the future expectations for returns 
for each asset class, as well as the target asset allocations of the assets. The weighted average discount rate used to determine benefit obligations at the end of the year is 
derived from interest rates on high quality corporate bonds with maturities that match the expected benefit payments.

F- 38

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Actuarial Assumptions

Year ended

December 31, 2018

December 31, 2017

December 31, 2016

Post-
retirement
medical
benefit plan

Pension
plans 

Post-
retirement
medical
benefit plan

Pension
plans

Post-
retirement
medical
benefit plan

Pension
plans

Actuarial assumptions used to determine annual benefit expense

Weighted average discount rate

Weighted average rate of compensation increases 1

Weighted average expected long-term rate of return on plan assets

3.05%

2.50%

4.70%

Weighted average annual medical cost increase rate (sensitivity shown below)

N/A

Actuarial assumptions used to determine benefit obligations at end of year

Weighted average discount rate

Weighted average rate of compensation increases 1

3.65%

2.50%

Weighted average annual medical cost increase rate (sensitivity shown below)

N/A

1 Only the United Kingdom subsidiary plan is impacted by potential future compensation increases.

3.73%

N/A

N/A

7.7% to 
4.5% in 
2035

4.40%

N/A

7.5% to 
4.5% in 
2035

3.40%

2.50%

4.75%

N/A

3.05%

2.40%

N/A

4.37%

N/A

N/A

7.8% to 
4.5% in
2035

3.73%

N/A

7.7% to 
4.5% in
2035

3.90%

2.30%

5.30%

N/A

3.40%

2.50%

N/A

4.70%

N/A

N/A

8.0% to 
4.5% in
2035

4.37%

N/A

7.8% to 
4.5% in
2035

Investments Policies and Strategies
The pension plans’ assets are managed according to each plan's investment policy statement, which outlines the purpose of the plan, statement of objectives and guidelines and
investment policy. The asset allocation is diversified and any use of derivatives is limited to hedging purposes only.

Weighted average actual and target asset allocations of the pension plans by asset category

Debt securities (including debt mutual funds)

Equity securities (including equity mutual funds)

Other

Total

December 31, 2018

December 31, 2017

Actual
 allocation

Target
 allocation

Actual
 allocation

Target
 allocation

33%

55%

12%

100%

47%

37%

16%

100%

34%

52%

14%

100%

48%

47%

5%

100%

Fair Value Measurements of Pension Plans' Assets
The following table presents the fair value of plans' assets by category and level of inputs used in their respective fair value determination as described in Note 2: Significant
accounting policies, except the level 3 security, for which the valuation determination is described following the below table:

US government and federal agencies

Non-US governments debt securities

Corporate debt securities

Equity securities and mutual funds

Other

Total fair value of plans' assets

December 31, 2018

Fair value determination

Level 1

Level 2

Level 3

—

—

—

925

—

925

10,221

1,039

39,589

83,638

1,779

136,266

—

—

—

—

16,960

16,960

Total
fair value

10,221

1,039

39,589

84,563

18,739

December 31, 2017

Fair value determination

Level 1

Level 2

Level 3

—

—

—

1,096

—

11,318

12,139

39,072

95,294

10,917

Total
fair value

11,318

12,139

39,072

96,390

26,576

185,495

—

—

—

—

15,659

15,659

154,151

1,096

168,740

The Level 3 assets consist of insured annuity policies covering the full pension benefits of certain plan members. The fair value of these policies is deemed equal to the actuarial 
value of the projected benefit obligation for the insured benefits. At December 31, 2018, 32.6% (December 31, 2017: 28.2%) of the assets of the pension plans were mutual
funds and equity securities managed or administered by wholly-owned subsidiaries of the Bank. At December 31, 2018, 0.6% (December 31, 2017: 0.6%) of the plans' assets 
were invested in common shares of the Bank.

The investments of the pension funds are diversified across a range of asset classes and are diversified within each asset class. The assets are generally actively managed with 
the goal of adding some incremental value through security selection and asset allocation.

F- 39

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Estimated 2019 Bank contribution to and estimated benefit payments for the next ten years under the pension and post-retirement medical benefit plans are as follows:

Estimated Bank contributions for the full year ending December 31, 2019

Estimated benefit payments by year:

2019

2020

2021

2022

2023

2024-2028

Post-
retirement
medical
benefit plan

4,757

4,757

5,076

5,415

5,743

6,073

Pension
plans 

2,500

6,600

6,600

6,600

6,600

6,500

31,200

34,865

Note 12: Credit related arrangements, repurchase agreements and commitments 

Commitments
As at December 31, 2018, the Bank was committed to expenditures under contract for information technology services sourcing and leases of $39.2 million and $27.2 million, 
respectively (December 31, 2017: $56.9 million and $16.5 million, respectively). Rental expense for premises leased on a long-term basis for the year ended December 31, 2018
amounted to $5.6 million (December 31, 2017: $4.9 million, December 31, 2016: $5.1 million).  The leases under contract as of both December 31, 2018 and December 31, 
2017 are all non-cancellable operating type leases primarily for the lease of office space.  The Bank funded its expenditures with its own resources and plans to fund those
currently in progress with its own resources, which may be obtained through cash on hand, cash flows from operations and issuances of debt and equity securities.

The following table summarizes the Bank's commitments for sourcing, long-term leases and other agreements:

Year ending December 31

Sourcing

Leases

2019

2020

2021

2022

2023

2024 & thereafter

Total commitments

14,721

13,353

11,112

—

—

—

5,448

5,524

4,696

4,317

3,609

3,583

39,186

27,177

14,003

Other

7,990

2,214

1,634

727

719

719

Total

28,159

21,091

17,442

5,044

4,328

4,302

80,366

The Bank enters into contractual commitments to extend credit, normally with fixed expiration dates or termination clauses, at specified rates and for specific purposes.
Substantially all of the Bank's commitments to extend credit are contingent upon customers maintaining specific credit standards at the time of loan funding. Management 
assesses the credit risk associated with certain commitments to extend credit in determining the level of the allowance for possible loan losses.

The Bank has a facility by one of its custodians, whereby the Bank may offer up to US$200 million of standby letters of credit to its customers on a fully secured basis. Under the 
standard terms of the facility, the custodian has the right to set-off against securities held of 110% of the utilized facility. At December 31, 2018, $137.4 million (December 31, 
2017: $77.0 million) of standby letters of credit were issued under this facility.

Outstanding unfunded commitments to extend credit

Commitments to extend credit

Documentary and commercial letters of credit

Total unfunded commitments to extend credit

December 31, 2018

December 31, 2017

445,215

561

445,776

602,740

1,263

604,003

Credit-Related Arrangements
Standby letters of credit and letters of guarantee are issued at the request of a Bank customer in order to secure the customer’s payment or performance obligations to a third
party. These guarantees represent an irrevocable obligation of the Bank to pay the third party beneficiary upon presentation of the guarantee and satisfaction of the documentary 
requirements stipulated therein, without investigation as to the validity of the beneficiary’s claim against the customer. Generally, the term of the standby letters of credit does not 
exceed one year, while the term of the letters of guarantee does not exceed four years. The types and amounts of collateral security held by the Bank for these standby letters of 
credit and letters of guarantee is generally represented by deposits with the Bank or a charge over assets held in mutual funds.

The Bank considers the fees collected in connection with the issuance of standby letters of credit and letters of guarantee to be representative of the fair value of its obligation
undertaken in issuing the guarantee. In accordance with applicable accounting standards related to guarantees, the Bank defers fees collected in connection with the issuance 
of standby letters of credit and letters of guarantee.  The fees are then recognized in income proportionately over the life of the credit agreements. The following table presents 
the outstanding financial guarantees. Collateral is shown at estimated market value less selling cost. Where the collateral is cash, it is shown gross including accrued income.

F- 40

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Outstanding financial guarantees

Standby letters of credit

Letters of guarantee

Total

December 31, 2018

December 31, 2017

Gross

245,156

2,685

247,841

Collateral

237,051

2,599

239,650

Net

8,105

86

8,191

Gross

186,408

5,337

191,745

Collateral

178,158

5,251

183,409

Net

8,250

86

8,336

Repurchase agreements
The Bank utilizes repurchase agreements and resell agreements (reverse repurchase agreements) to manage liquidity. The risks of these transactions include changes in the
fair value in the securities posted or received as collateral and other credit-related events. The Bank manages these risks by ensuring that the collaterals involved are 
appropriate and by monitoring the value of the securities posted or received as collateral on a daily basis.

As at December 31, 2018, the Bank had 2 open positions (December 31, 2017: 23) in resell agreements with a remaining maturity of less than 30 days involving pools of 
mortgages issued by US federal agencies. The amortized cost of these resell agreements is $27.3 million (December 31, 2017: $178.8 million) and are included in securities 
purchased under agreement to resell on the consolidated balance sheets. As at December 31, 2018, there were no positions (December 31, 2017: no positions) which were 
offset on the balance sheet to arrive at the carrying value, and there was no collateral amount which was available to offset against the future settlement amount.

Legal Proceedings
There are actions and legal proceedings pending against the Bank and its subsidiaries which arose in the normal course of its business. Management, after reviewing all actions 
and proceedings pending against or involving the Bank and its subsidiaries, considers that the resolution of these matters would in the aggregate not be material to the
consolidated financial position of the Bank, except as noted in the following paragraphs.

As publicly announced, in November 2013, the USAO for the Southern District of New York applied for and secured the issuance of so-called John Doe Summonses to six US
financial institutions with which the Bank had correspondent bank relationships.  The Bank has been fully cooperating with the US authorities in their ongoing investigation.
Specifically, the Bank has conducted an extensive review and account remediation exercise to determine the US tax compliance status of US person account holders. The
review process and results have been shared with the US authorities.

Management believes that as of December 31, 2018, a provision of $5.5 million (December 31, 2017: $5.5 million), which has been recorded, is appropriate.  As the 
investigation remains ongoing at this time, the timing and terms of the final resolution, including any fines or penalties, remain uncertain and the financial impact to the Bank
could exceed the amount of the provision.  In this regard, we note that the US authorities have not approved or commented on the adequacy or reasonableness of the estimate. 
The provision is included on the consolidated balance sheets under other liabilities and on the consolidated statements of operations under other expenses.

F- 41

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 13: Exit cost obligations 

During December 2015, the Bank agreed to commence an orderly wind-down of the deposit taking and investment management businesses in the United Kingdom jurisdiction in
the Channel Islands and the UK segment as reflected in management segment reporting described in Note 15: Segmented information. In making this determination, the Bank 
considered the increasing regulatory pressure along with periods of negative profitability and made the determination that an orderly wind-down of the deposit taking and 
investment management businesses in the United Kingdom was prudent for Butterfield as a group. The orderly wind-down was largely completed by the end of 2016 with the 
change in business operations to mortgage lending services and the change in name from Butterfield Bank (UK) Limited to Butterfield Mortgages Limited. The amounts
expensed shown in the following table are all included in the consolidated statements of operations as restructuring costs under non-interest expenses.

Related to this orderly wind-down, it was determined that the core banking system utilized in the operations of the United Kingdom jurisdiction was impaired (included in
premises, equipment and computer software on the consolidated balance sheets). This determination was based upon the realizable value of this software upon completion of 
the orderly wind-down. A total of $5.1 million was expensed in the fourth quarter of the year ended December 31, 2015 and was included in impairment of fixed assets on the
consolidated statements of operations of the relevant period.

Expense recognized by year

Amounts paid by year

Exit cost liability

Year ended
December 31,
2018

Years 2017,
2016 and 2015

Costs to be
recognized in 
the future

Total exit costs 
expected to be 
incurred

Year ended
December 31,
2018

Years 2017,
2016 and 2015

As at
December 31,
2018

As at
December 31,
2017

—

—

—

—

—

3,680

4,388

649

1,504

10,221

—

—

—

—

—

3,680

4,388

649

1,504

10,221

—

—

—

—

—

3,680

4,388

649

1,504

10,221

—

—

—

—

—

—

—

—

—

—

Year ended

December 31, 2018

December 31, 2017

December 31, 2016

136,984

76,924

213,908

(501)

5,088

218,495

1,992

10,010

125,980

57,591

183,571

(722)

4,171

187,020

2,493

9,364

122,541

62,788

185,329

(1,120)

3,791

188,000

3,215

6,313

Staff redundancy expenses

Professional services

Lease termination expenses

Other expenses

Total

Note 14: Loan interest income 

Contractual interest

Contractual interest earned on mortgages

Contractual interest earned on other loans

Subtotal contractual interest earned

Amortization

Amortization of fair value hedge

Amortization of loan origination fees (net of amortized costs)

Total loan interest income

Balance of unamortized fair value hedge included in loans as at year end

Balance of unamortized loan fees included in loans as at year end

F- 42

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 15: Segmented information 

The Bank is managed by the CEO on a geographic basis.  In 2017, the Bank presented six segments which included Bermuda, Cayman, Guernsey, Switzerland, The Bahamas
and the United Kingdom.  In 2018, the Bank reassessed the segment reporting as a result of acquisitions which were announced in 2017 and early 2018 and concluded on the 
following three geographic segments:   Bermuda, Cayman, and Channel Islands and the UK.   The Other segment is composed of several non-reportable operating segments 
that have been aggregated in accordance with US GAAP.  Each region has a managing director who reports to the CEO. The CEO and the region managing director have final
authority over resource allocation decisions and performance assessment. The Bank also revised the presentation of total assets by segment to exclude the effect of investment
in subsidiaries from the total assets in each segment. The 2016 and 2017 classifications presented below were revised to conform the presentation for all periods to the current
period's presentation. 

The geographic segments reflect this management structure and the manner in which financial information is currently evaluated by the CEO.  Segment results are determined 
based on the Bank's management reporting system, which assigns balance sheet and income statement items to each of the geographic segments.  The process is designed 
around the Bank's organizational and management structure and, accordingly, the results derived are not necessarily comparable with similar information published by other 
financial institutions.  A description of each reportable segment and table of financial results is presented below.

Accounting policies of the reportable segments are the same as those described in Note 2: Significant accounting policies.  Transactions between segments are accounted for 
on an accrual basis and are all eliminated upon consolidation. The Bank generally does not allocate assets, revenues and expenses among its business segments, with the
exception of certain corporate overhead expenses and loan participation revenue and expense. Loan participation revenue and expenses are allocated pro-rata based upon the 
percentage of the total loan funded by each jurisdiction participating in the loan.

The Bermuda segment provides a full range of retail, commercial and private banking services. Retail services are offered to individuals and small to medium-sized businesses 
through four branch locations and through internet banking, mobile banking, automated teller machines (“ATMs”) and debit cards. Retail services include deposit services, 
consumer and mortgage lending, credit cards and personal insurance products. Commercial banking includes commercial lending and mortgages, cash management, payroll
services, remote banking and letters of credit. Treasury services include money market and foreign exchange activities. Bermuda’s wealth management offering consists of 
Butterfield Asset Management Limited, which provides investment management, advisory and brokerage services and Butterfield Trust (Bermuda) Limited, which provides trust,
estate, company management and custody services. Bermuda is also the location of Bank's head offices and accordingly, retains the unallocated corporate overhead expenses.

The Cayman segment provides a comprehensive range of retail, commercial and private banking services. Retail services are offered to individuals and small to medium-sized 
businesses through three branch locations and through internet banking, mobile banking, ATMs and debit cards. Retail services include deposit services, consumer and 
mortgage lending, credit cards and property/auto insurance. Commercial banking includes commercial lending and mortgages, cash management, payroll services, remote
banking and letters of credit. Treasury services include money market and foreign exchange activities. Cayman’s wealth management offering comprises investment 
management, advisory and brokerage services and Butterfield Trust (Cayman) Limited, which provides trust, estate and company management. 

The Channel Islands and the UK segment includes the jurisdictions of Guernsey and Jersey (Channel Islands), and the UK.  In the Channel Islands, a broad range of services 
are provided to private clients and financial institutions including private banking and treasury services, internet banking, wealth management and fiduciary services.   The UK
jurisdiction provides mortgage services for high-value residential properties. 

r

The Other segment includes the jurisdictions of the Bahamas, Canada, Mauritius, Singapore and Switzerland. These operating segments individually and collectively do not
meet the quantitative threshold for segmented reporting and are therefore aggregated as non-reportable operating segments.

Total Assets by Segment

Bermuda

Cayman 

Channel Islands and the UK

Other

Total assets before inter-segment eliminations

Less: inter-segment eliminations

Total

December 31, 2018

December 31, 2017

5,387,347

3,705,468

1,966,547

30,035

11,089,397

(316,219)

10,773,178

6,053,546

3,242,343

1,586,134

13,859

10,895,882

(116,645)

10,779,237

F- 43

Total
expenses

202,318

60,666

50,353

17,718

331,055

(8,428)

322,627

Net income

97,121

91,970

8,634

(2,541)

195,184

—

195,184

Total
expenses

192,293

59,400

43,758

11,436

306,887

(5,464)

301,423

Total
expenses

164,581

60,613

55,387

9,050

289,631

(3,005)

286,626

Net income

76,450

73,686

2,996

120

153,252

—

153,252

Net income

63,441

62,386

(10,146)

261

115,942

—

115,942

299,439

152,636

58,987

15,177

526,239

(8,428)

517,811

Total net
revenue

268,743

133,086

46,754

11,556

460,139

(5,464)

454,675

Total net
revenue

228,022

122,999

45,241

9,311

405,573

(3,005)

402,568

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

2018

 Net interest income

Year ended December 31

Customer

Inter-
segment

Provision for
 credit losses

Non-interest
 income

Revenue
 before gains
 and losses

Gains and
 losses

Total net
revenue

Bermuda

Cayman

Channel Islands and the UK

Other

Total before eliminations

Inter-segment eliminations 

Total

2017

202,901

102,793

37,276

19

342,989

—

342,989

2,383

416

(2,799)

—

—

—

—

 Net interest income

6,823

1,297

(1,129)

—

6,991

—

6,991

87,352

47,781

26,824

15,157

177,114

(8,428)

168,686

299,459

152,287

60,172

15,176

527,094

(8,428)

518,666

(20)

349

(1,185)

1

(855)

—

(855)

Year ended December 31

Customer

Inter-
segment

Provision for
 credit losses

Non-interest
 income

Bermuda

Cayman 

Channel Islands and the UK

Other

Total before eliminations

Inter-segment eliminations 

Total

2016

178,600

86,074

24,978

92

289,744

—

289,744

1,324

3

(1,367)

40

—

—

—

 Net interest income

4,618

1,033

186

—

5,837

—

5,837

81,416

46,004

24,445

11,424

163,289

(5,464)

157,825

Year ended December 31

Customer

Inter-
segment

Provision for
 credit losses

Non-interest
 income

Revenue
 before gains
 and losses

Gains and
 losses

265,958

133,114

48,242

11,556

458,870

(5,464)

453,406

2,785

(28)

(1,488)

—

1,269

—

1,269

Revenue
 before gains
 and losses

Gains and
 losses

Bermuda

Cayman 

Channel Islands and the UK

Other

Total before eliminations

Inter-segment eliminations 

Total

160,466

79,644

18,283

87

258,480

—

258,480

1,642

388

(2,060)

30

—

—

—

(7,263)

2,135

729

—

71,765

41,364

28,155

9,194

(4,399)

150,478

—

(3,005)

(4,399)

147,473

226,610

123,531

45,107

9,311

404,559

(3,005)

401,554

1,412

(532)

134

—

1,014

—

1,014

F- 44

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 16: Derivative instruments and risk management 

The Bank uses derivatives for risk management purposes and to meet the needs of its customers. The Bank’s derivative contracts principally involve over-the-counter (“OTC”)
transactions that are negotiated privately between the Bank and the counterparty to the contract and include interest rate contracts and foreign exchange contracts.

The Bank may pursue opportunities to reduce its exposure to credit losses on derivatives by entering into International Swaps and Derivatives Association master agreements 
(“ISDAs”). Depending on the nature of the derivative transaction, bilateral collateral arrangements may be used, as well. When the Bank is engaged in more than one 
outstanding derivative transaction with the same counterparty, and also has a legally enforceable master netting agreement with that counterparty, the net marked-to-market
exposure represents the netting of the positive and negative exposures with that counterparty. When there is a net negative exposure, the Bank regards its credit exposure to 
the counterparty as being zero. The net marked-to-market position with a particular counterparty represents a reasonable measure of credit risk when there is a legally
enforceable master netting agreement between the Bank and that counterparty.

Certain of these agreements contain credit risk-related contingent features in which the counterparty has the option to accelerate cash settlement of the Bank's net derivative
liabilities with the counterparty in the event the Bank's credit rating falls below specified levels or the liabilities reach certain levels. 

All derivative financial instruments, whether designated as hedges or not, are recorded on the consolidated balance sheets at fair value within other assets or other liabilities. 
These amounts include the effect of netting. The accounting for changes in the fair value of a derivative in the consolidated statements of operations depends on whether the
contract has been designated as a hedge and qualifies for hedge accounting. 

Notional Amounts
The notional amounts are not recorded as assets or liabilities on the consolidated balance sheets as they represent the face amount of the contract to which a rate or price is
applied to determine the amount of cash flows to be exchanged. Notional amounts represent the volume of outstanding transactions and do not represent the potential gain or 
loss associated with market risk or credit risk of such instruments. Credit risk is limited to the positive fair value of the derivative instrument, which is significantly less than the
notional amount.

Fair Value
Derivative instruments, in the absence of any compensating up-front cash payments, generally have no market value at inception. They obtain value, positive or negative, as 
relevant interest rates, exchange rates, equity or commodity prices or indices change. The potential for derivatives to increase or decrease in value as a result of the foregoing
factors is generally referred to as market risk. Market risk is managed within clearly defined parameters as prescribed by senior management of the Bank. The fair value is 
defined as the profit or loss associated with replacing the derivative contracts at prevailing market prices.

Risk Management Derivatives
The Bank enters into interest derivative contracts as part of its overall interest rate risk management strategy to minimize significant unplanned fluctuations in earnings that are
caused by interest rate volatility. The Bank’s goal is to manage interest rate sensitivity by modifying the repricing or maturity characteristics of certain consolidated balance sheet
assets and liabilities so that movements in interest rates do not adversely affect the net interest margin.  Derivative instruments that are used as part of the Bank’s risk 
management strategy include interest rate swap contracts that have indices related to the pricing of specific consolidated balance sheet assets and liabilities. Interest rate swaps
generally involve the exchange of fixed and variable-rate interest payments between two parties, based on a common notional principal amount and maturity date. The Bank 
uses foreign currency derivative instruments to hedge its exposure to foreign currency risk. Certain hedging relationships are formally designated and qualify for hedge 
accounting as fair value or net investment hedges. Risk management derivatives comprise fair value hedges, net investment hedges and derivatives not formally designated as
hedges as described below.

Fair value hedges consist of designated interest rate swaps and are used to minimize the Bank's exposure to changes in the fair value of assets and liabilities due to
movements in interest rates. The Bank previously entered into interest rate swaps to convert its fixed-rate long-term loans to floating-rate loans, and convert fixed-rate deposits 
to floating-rate deposits.  During the year ended December 31, 2011, the Bank canceled its interest rate swaps designated as fair value hedges of loans receivable and therefore
discontinued hedge accounting for these financial instruments.  The fair value attributable to the hedged loans are accounted for prospectively and are being amortized to net
income over the remaining life of each individual loan, which could extend to year 2029, using the effective interest method.

Net investment hedges includes designated currency swaps and qualifying non-derivative instruments and are used to minimize the Bank’s exposure to variability in the foreign 
currency translation of net investments in foreign operations. The effective portion of changes in the fair value of the hedging instrument is recognized in AOCL consistent with
the related translation gains and losses of the hedged net investment. For net investment hedges, all critical terms of the hedged item and the hedging instrument are matched
at inception and on an ongoing basis to minimize the risk of hedge ineffectiveness. 

For derivatives designated as net investment hedges, the Bank follows the method based on changes in spot exchange rates. Accordingly:
- The change in the fair value of the derivative instrument that is reported in AOCL (i.e., the effective portion) is determined by the changes in spot exchange rates.
- The change in the fair value of the derivative instrument attributable to changes in the difference between the forward rate and spot rate are excluded from the measure

of the hedge ineffectiveness and that difference is reported directly in the consolidated statements of operations under foreign exchange revenue.

Amounts recorded in AOCL are reclassified to earnings only upon the sale or substantial liquidation of an investment in a foreign subsidiary.

For foreign-currency-denominated debt instruments that are designated as hedges of net investments in foreign operations, the translation gain or loss that is recorded in AOCL 
is based on the spot exchange rate between the reporting currency of the Bank and the functional currency of the respective subsidiary.  See Note 23: Accumulated other 
comprehensive loss for details on the amount recognized into AOCL during the current period from translation gain or loss.  

Derivatives not formally designated as hedges are entered into to manage the interest rate risk of fixed rate deposits and foreign exchange risk of the Bank's exposure. 
Changes in the fair value of derivative instruments not formally designated as hedges are recognized in foreign exchange income.

Client service derivatives
The Bank enters into foreign exchange contracts and interest rate caps primarily to meet the foreign exchange needs of its customers.  Foreign exchange contracts are
agreements to exchange specific amounts of currencies at a future date at a specified rate of exchange. Changes in the fair value of client services derivative instruments are
recognized in foreign exchange income.

F- 45

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The following table shows the aggregate notional amounts of derivative contracts outstanding listed by type and respective gross positive or negative fair values and classified 
by those used for risk management (sub-classified as hedging and those that do not qualify for hedge accounting), client services and credit derivatives. Fair value of derivatives
is recorded in the consolidated balance sheets in other assets and other liabilities. Gross positive fair values are recorded in other assets and gross negative fair values are
recorded in other liabilities, subject to netting when master netting agreements are in place.

December 31, 2018

Risk management derivatives

Derivative instrument

Number of
contracts

Notional 
amounts 

Gross
 positive
fair value

Gross
 negative
fair value

Net 
fair value 

Derivatives not formally designated as hedging instruments Currency swaps

8

238,810

269

(601)

(332)

Client services derivatives

Total derivative instruments

December 31, 2017

Risk management derivatives

Spot and forward foreign 
exchange

288

2,064,762

13,331

(12,671)

2,303,572

13,600

(13,272)

660

328

Derivative instrument

Number of
contracts

Notional 
amounts 

Gross
 positive
fair value

Gross
 negative
fair value

Net
fair value

Derivatives not formally designated as hedging instruments Currency swaps

8

183,719

726

(2,754)

(2,028)

Client services derivatives

Total derivative instruments

Spot and forward foreign 
exchange

120

2,130,224

10,595

(9,911)

684

2,313,943

11,321

(12,665)

(1,344)

In addition to the above, as at December 31, 2018 foreign denominated deposits of £124.5 million (December 31, 2017: £84.5 million), CHF 0.4 million (December 31, 2017: 
CHF 0.4 million), and SGD 4.0 million (December 31, 2017: nil) were designated as a hedge of foreign exchange risk associated with the net investment in foreign operations.

We manage derivative exposure by monitoring the credit risk associated with each counterparty using counterparty specific credit risk limits, using master netting arrangements
where appropriate and obtaining collateral. The Bank elected to offset in the consolidated balance sheets certain gross derivative assets and liabilities subject to netting 
agreements.

The Bank also elected not to offset certain derivative assets or liabilities and all collaterals received or paid that the Bank or the counterparties could legally offset in the event of 
default. In the tables below, these positions are deducted from the net fair value presented in the consolidated balance sheets in order to present the net exposures. The 
collateral values presented in the following table are limited to the related net derivative asset or liability balance and, accordingly, do not include excess collateral received or 
paid. 

December 31, 2018

Gross fair
 value
 recognized

Less:  offset
 applied
 under master
 netting
 agreements

Net fair value
presented in the
 consolidated
 balance sheets

Less: positions not offset in the
consolidated balance sheets

Gross fair value
of derivatives

Cash collateral
 received / paid

Net exposures

Spot and forward foreign exchange and currency swaps

13,600

(2,036)

11,564

Derivative liabilities

Spot and forward foreign exchange and currency swaps

13,272

(2,036)

Net positive fair value

11,236

328

—

—

(3,216)

8,348

(1,861)

9,375

December 31, 2017

Derivative assets

Gross fair
 value
 recognized

Less:  offset
 applied
 under master
 netting
 agreements

Net fair value
presented in the
 consolidated
 balance sheets

Less: positions not offset in the
consolidated balance sheets

Gross fair value
of derivatives

Cash collateral
 received / paid

Net exposures

Spot and forward foreign exchange and currency swaps

11,321

(2,197)

9,124

Derivative liabilities

Spot and forward foreign exchange and currency swaps

12,665

(2,197)

Net negative fair value

10,468

(1,344)

—

—

(6,196)

2,928

—

10,468

F- 46

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The following tables show the location and amount of gains (losses) recorded in either the consolidated statements of operations or consolidated statements of comprehensive 
income on derivative instruments outstanding.  During 2016, management revised the following disclosures to segregate the gains and losses attributable to the specific types of 
derivatives.

Derivative instrument

Consolidated statements of operations line item

December 31, 2018

December 31, 2017

December 31, 2016

Year ended

Spot and forward foreign exchange

Foreign exchange revenue

Currency swaps, not designated as hedge Foreign exchange revenue

Currency swaps - net investment hedge

Foreign exchange revenue

Total net gains (losses) recognized in net income

(25)

1,697

—

1,672

541

(4,916)

(11,334)

(15,709)

(322)

2,710

(1,091)

1,297

Derivative instrument

Consolidated statements of comprehensive income line item December 31, 2018

December 31, 2017

December 31, 2016

Currency swaps - net investment hedge

Net change in unrealized gains and (losses) on translation of net
investment in foreign operations

Total net gains (losses) recognized in comprehensive income

—

—

(4,410)

(4,410)

12,713

12,713

Note 17: Fair value measurements 

The following table presents the financial assets and liabilities that are measured at fair value on a recurring basis. Management classifies these items based on the type of 
inputs used in their respective fair value determination as described in Note 2: Significant accounting policies.

Management reviews the price of each security monthly, comparing market values to expectations and to the prior month’s price. Management's expectations are based upon 
knowledge of prevailing market conditions and developments relating to specific issuers and/or asset classes held in the investment portfolio. Where there are unusual or 
significant price movements, or where a certain asset class has performed out-of-line with expectations, the matter is reviewed by management.

Financial instruments in Level 1 include actively traded redeemable mutual funds.

Financial instruments in Level 2 include corporate bonds, mortgage-backed securities and other asset-backed securities, forward foreign exchange contracts and mutual funds 
not actively traded.

Financial instruments in Level 3 include asset-backed securities for which the market is relatively illiquid and for which information about actual trading prices is not readily
available.

There were no transfers between Level 1 and Level 2 or Level 2 and Level 3 during the year ended December 31, 2018 and the year ended December 31, 2017.

December 31, 2018

Fair value

Level 1

Level 2

Level 3

Total 
carrying
amount / 
fair value

December 31, 2017

Fair value

Level 1

Level 2

Level 3

Items that are recognized at fair value on a recurring basis:

Financial assets

Trading investments

Mutual funds

Total trading

Available-for-sale investments

US government and federal agencies

Non-US governments debt securities

Corporate debt securities

Asset-backed securities - Student loans

Commercial mortgage-backed securities

Residential mortgage-backed securities

Total available-for-sale

Other assets - Derivatives

Financial liabilities

Other liabilities - Derivatives

Total 
carrying
amount / 
fair value

6,824

6,824

2,709,104

26,248

243,372

12,493

141,500

184,723

—

—

—

—

—

2,709,104

26,248

243,372

—

12,493

141,500

184,723

—

—

3,304,947

12,493

3,317,440

9,124

10,468

—

—

9,124

10,468

—

—

—

—

—

—

—

—

—

6,176

6,176

319

319

6,495

6,495

6,616

6,616

208

208

—

—

—

—

—

—

—

—

—

—

—

—

—

—

1,786,507

25,425

78,713

—

12,626

123,209

156,269

—

—

1,786,507

25,425

78,713

12,626

123,209

156,269

2,170,123

12,626

2,182,749

11,564

11,236

—

—

11,564

11,236

F- 47

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Level 3 Reconciliation
The Level 3, shown as Asset-backed securities - Student loans in the above table, is a federal family education loan program guaranteed student loan security and is valued 
using a non-binding broker quote. The fair value provided by the broker is based on the last trading price of similar securities but as the market for the security is illiquid, a Level
2 classification is not supported.

Carrying amount at beginning of year

Realized and unrealized gains (losses) recognized in other comprehensive income

Carrying amount at end of year

Items Other Than Those Recognized at Fair Value on a Recurring Basis:

December
31, 2018

December
31, 2017

December
31, 2016

Available-
 for-sale 
investments

Available-
 for-sale 
investments

Available-
 for-sale
investments

12,493

133

12,626

12,493

—

12,493

12,161

332

12,493

Financial assets

Cash due from banks

Securities purchased under agreement to resell

Short-term investments

Investments held-to-maturity

Loans, net of allowance for credit losses

Other real estate owned¹

Financial liabilities

Customer deposits

Demand deposits

Term deposits

Deposits from banks

Long-term debt

Level

Level 1
Level 2
Level 1
Level 2
Level 2
Level 2

Level 2
Level 2
Level 2
Level 2

December 31, 2018

December 31, 2017

Carrying
amount

Fair
 value

Appreciation /
(depreciation)

Carrying
amount

Fair
 value

Appreciation /
(depreciation)

2,053,883

2,053,883

27,341

52,336

2,066,120

4,043,889

5,346

27,341

52,336

2,036,214

4,047,262

5,346

—

—

—

(29,906)

3,373

—

1,535,138

1,535,138

178,769

249,984

1,381,955

3,776,862

9,127

178,769

249,984

1,377,354

3,770,450

9,127

7,449,843

1,968,576

33,822

143,322

7,449,843

1,970,004

33,822

146,261

—

(1,428)

—

(2,939)

7,813,654

1,710,338

12,466

117,000

7,813,654

1,710,223

12,466

118,321

—

—

—

(4,601)

(6,412)

—

—

115

—

(1,321)

¹ The current carrying value of OREO is adjusted to fair value only when there is devaluation below carrying value.

F- 48

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 18: Interest rate risk 

The following tables set out the assets, liabilities and shareholders' equity and off-balance sheet instruments on the date of the earlier of contractual maturity, expected maturity 
or repricing date. Use of these tables to derive information about the Bank’s interest rate risk position is limited by the fact that customers may choose to terminate their financial 
instruments at a date earlier than the contractual maturity or repricing date. Examples of this include fixed-rate mortgages, which are shown at contractual maturity but which 
may pre-pay earlier, and certain term deposits, which are shown at contractual maturity but which may be withdrawn before their contractual maturity subject to prepayment 
penalties. Investments are shown based on remaining contractual maturities. The remaining contractual principal maturities for mortgage-backed securities (primarily US
government agencies) do not consider prepayments. Remaining expected maturities will differ from contractual maturities because borrowers may have the right to prepay 
obligations before the underlying mortgages mature. 

December 31, 2018

Earlier of contractual maturity or repricing date

Within  3
 months

3 to 6
 months 

6 to 12
 months

1 to 5
 years 

After
 5 years

Non-interest
 bearing 
funds 

December 31, 2017

Earlier of contractual maturity or repricing date

Within  3
 months

3 to 6
 months 

6 to 12
 months

1 to 5
 years 

After
 5 years

Non-interest
 bearing 
funds 

(in $ millions)

Assets

Cash due from banks 

Securities purchased under agreement to resell

Short-term investments

Investments

Loans

Other assets

Total assets 

Liabilities and shareholders' equity

Shareholders’ equity

Demand deposits

Term deposits

Other liabilities

Long-term debt

Total liabilities and shareholders' equity

Interest rate sensitivity gap

Cumulative interest rate sensitivity gap

(in $ millions)

Assets

Cash due from banks 

Securities purchased under agreement to resell

Short-term investments

Investments 

Loans

Other assets

Total assets

Liabilities and shareholders' equity

Shareholders’ equity

Demand deposits

Term deposits

Other liabilities

Long-term debt

Total liabilities and shareholders' equity

Interest rate sensitivity gap

Cumulative interest rate sensitivity gap

—

—

—

3,473

330

—

3,803

—

—

—

—

—

—

—

—

—

2,768

44

—

2,812

—

—

—

—

—

—

1,930

27

40

488

3,160

—

5,645

—

5,357

1,245

—

70

6,672

—

—

10

35

278

—

323

—

—

228

—

—

228

—

—

—

8

38

—

46

—

—

432

—

—

432

(1,027)

(1,027)

95

(932)

(386)

(1,318)

—

—

—

245

223

—

468

—

—

70

—

73

143

325

(993)

—

—

—

15

34

—

49

—

—

183

—

—

183

(134)

(163)

—

—

—

390

194

—

584

—

—

59

—

—

59

525

362

—

—

87

62

44

—

193

—

—

132

—

25

157

36

(29)

1,446

179

163

1,464

3,457

—

6,709

—

5,342

1,340

—

92

6,774

(65)

(65)

F- 49

3,298

10,773

3,803

2,810

(2,810)

—

—

—

Total

2,054

27

52

4,255

4,044

341

10,773

882

7,477

1,975

296

143

Total

1,535

179

250

4,706

3,777

332

10,779

823

7,822

1,714

303

117

124

—

2

6

15

341

488

882

2,120

—

296

—

89

—

—

7

4

332

432

823

2,480

—

303

—

3,606

10,779

2,812

3,174

(3,174)

—

—

—

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 19: Long-term debt 

On May 28, 2003, the Bank issued US $125 million of Subordinated Lower Tier II capital notes. The notes were issued at par and in two tranches, namely US $78 million in 
Series A notes due 2013 and US $47 million in Series B notes due 2018.  The issuance was by way of private placement with US institutional investors. The notes are listed on
the Bermuda Stock Exchange (“BSX”) in the specialist debt securities category. Part of the proceeds of the issue were used to repay the entire amount of the US $75 million 
outstanding subordinated notes redeemed in July 2003. The notes issued under Series A paid a fixed coupon of 3.94% until May 27, 2008 when it was redeemed in whole by the 
Bank. The Series B notes paid a fixed coupon of 5.15% until May 27, 2013 when they became redeemable in whole at the Bank’s option. The Series B notes were priced at a 
spread of 1.35% over the 10-year US Treasury yield. In May 2018, the Bank fully redeemed the 2003 issuance Series B for its nominal value of $47 million.

On June 27, 2005, the Bank issued US $150 million of Subordinated Lower Tier II capital notes. The notes were issued at par in two tranches, namely US $90 million in Series A 
notes due 2015 and US $60 million in Series B notes due 2020.  The issuance was by way of private placement with US institutional investors. The notes are listed on the BSX
in the specialist debt securities category. The notes issued under Series A paid a fixed coupon of 4.81% until July 2, 2010 after which the coupon rate became floating and the 
principal became redeemable in whole at the Bank's option. The Series B notes paid a fixed coupon of 5.11% until July 2, 2015 when they also became redeemable in whole at 
the Bank’s option. The Series A notes were priced at a spread of 1.00% over the five-year US Treasury yield and the Series B notes were priced at a spread of 1.10% over the 
10-year US Treasury yield. During September 2011, the Bank repurchased a portion of the outstanding 5.11% 2005 Series B Subordinated notes (“the Note”). The face value of 
the portion of the Note repurchased was $15 million and the purchase price paid for the repurchase was $13.875 million, which realized a gain of $1.125 million.  During January 
2014, the Bank fully redeemed the 2005 issuance Series A subordinated debt for its nominal value of $90 million.

On May 27, 2008, the Bank issued US $78 million of Subordinated Lower Tier II capital notes. The notes were issued at par and in two tranches, namely US $53 million in Series
A notes due 2018 and US $25 million in Series B notes due 2023.  The issuance was by way of private placement with US institutional investors. The notes are listed on the BSX 
in the specialist debt securities category. The proceeds of the issue were used to repay the entire amount of the US $78 million outstanding subordinated notes redeemed in
May 2008. The notes issued under Series A paid a fixed coupon of 7.59% until May 27, 2013 when they became redeemable in whole at the option of the Bank. In May 2013,
the Bank exercised its option to redeem the Series A note outstanding at face value. The Series B notes pay a fixed coupon of 8.44% until May 27, 2018 when they become
redeemable in whole at the Bank’s option. The Series B notes were priced at a spread of 4.51% over the 10-year US Treasury yield. 

On May 24, 2018, the Bank issued US $75 million of Subordinated Lower Tier II capital notes. The notes were issued at par and due on June 1, 2028.  The issuance was by way 
of a registered offering with US institutional investors. The notes are listed on the Bermuda Stock Exchange (BSX) in the specialist debt securities category. The proceeds of the 
issue were used, among other, to repay the entire amount of the US $47 million outstanding subordinated notes series 2003-B. The notes issued pay a fixed coupon of 5.25% 
until June 1, 2023 when they become redeemable in whole at the option of the Bank. The notes were priced at a spread of 2.27% over the 10-year US Treasury yield. The Bank 
incurred $1.8 million of costs directly related to the issuance of these capital notes. These costs have been capitalized directly against the carrying value of these notes on the 
balance sheet, and will be amortized over the life of the notes. 

No interest was capitalized during the years ended December 31, 2018, 2017 and 2016.

In the event the Bank would be in a position to redeem long-term debt, priority would go to the redemption of the higher interest-bearing Series, subject to availability relative to 
the earliest date the Series is redeemable at the Bank's option.

The following table presents the contractual maturity and interest payments for long-term debt issued by the Bank as at December 31, 2018. The interest payments are
calculated until contractual maturity using the current LIBOR rates.

Earliest date
redeemable at
the Bank's
option

Contractual
maturity date

Interest rate
until date
redeemable

Interest rate from earliest date
redeemable to contractual
maturity

Principal 
Outstanding

Within
 1 year

1 to 5
 years 

After
 5 years

Interest payments until
contractual maturity

Long-term debt

Bermuda

2005 issuance - Series B

July 2, 2015

July 2, 2020

5.11% 3 months US$ LIBOR + 1.695%

2008 issuance - Series B

May 27, 2018

May 27, 2023

8.44% 3 months US$ LIBOR + 4.929%

2018 issuance

Total

June 1, 2023

June 1, 2028

5.25% 3 months US$ LIBOR + 2.255%

Unamortized debt issuance costs

Long-term debt less unamortized debt issuance costs

2,054

1,961

3,938

7,953

1,542

6,861

15,711

24,114

—

—

17,340

17,340

45,000

25,000

75,000

145,000

(1,678)

143,322

F- 50

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 20: Earnings per share 

Earnings per share have been calculated using the weighted average number of common shares outstanding during the year after deduction of the shares held as treasury
stock. The dilutive effect of share-based compensation plans was calculated using the treasury stock method, whereby the proceeds received from the exercise of share-based
awards are assumed to be used to repurchase outstanding shares, using the average market price of the Bank’s shares for the year. Numbers of shares are expressed in 
thousands.  

During the year ended December 31, 2018, options to purchase an average of 0.3 million (2017: 0.9 million, 2016: 2.6 million) common shares were outstanding. During the year 
ended December 31, 2018, the average number of outstanding awards of unvested common shares was 0.9 million (2017: 0.9 million, 2016: 0.8 million). Only awards for which 
the sum of 1) the expense that will be recognized in the future (i.e., the unrecognized expense) and 2) its exercise price, if any, was lower than the average market price of the 
Bank‘s common shares were considered dilutive and, therefore, included in the computation of diluted earnings per share. An award's unrecognized expense is also considered
to be the proceeds the employees would need to pay to purchase accelerated vesting of the awards. For purposes of calculating dilution, such proceeds are assumed to be
used by the Bank to buy back common shares at the average market price. The weighted-average number of outstanding awards, net of the assumed weighted-average number 
of common shares bought back, is included in the number of diluted participating shares.

A warrant, outstanding until the Bank repurchased it in December 2016, to purchase 0.43 million common shares issued to the Government of Bermuda in exchange for the 
Government's guarantee of the preference shares, with an exercise price per share of $34.72 was not included in the computation of earnings per share for the year ended 
December 31, 2016 because the exercise price was greater than the average market price of the Bank‘s common shares.

Net income

Less: Preference dividends declared and guarantee fee

Less: Premium on preference share buyback and redemption

Net income attributable for common shareholders

Basic Earnings Per Share

Weighted average number of common shares issued

Weighted average number of common shares held as treasury stock

Weighted average number of common shares (in thousands)

Basic Earnings Per Share

Diluted Earnings Per Share

Weighted average number of common shares

Net dilution impact related to options to purchase common shares

Net dilution impact related to awards of unvested common shares

Weighted average number of diluted common shares (in thousands)

Diluted Earnings Per Share

Note 21: Share-based payments 

December 31, 2018 December 31, 2017 December 31, 2016

Year ended

195,184

153,252

—

—

—

—

195,184

153,252

55,159

(213)

54,946

3.55

54,946

223

576

55,745

3.50

54,296

—

54,296

2.82

54,296

561

594

55,451

2.76

115,942

(15,655)

(41,913)

58,374

49,128

(506)

48,622

1.20

48,622

607

382

49,611

1.18

The common shares transferred to employees under all share-based payments are either taken from the Bank's common treasury shares or from newly issued shares. All share-
based payments are settled by the ultimate parent company, which pursuant to Bermuda law is not taxed on income.  There are no income tax benefits in relation to the issue of 
such shares as a form of compensation.

In conjunction with the 2010 capital raise, the Board of Directors approved the 2010 Omnibus Plan (the "2010 Plan"). Under the 2010 Plan, 5% of the Bank’s fully diluted 
common shares, equal to approximately 2.95 million shares, were initially available for grant to certain officers in the form of stock options or unvested shares awards. Both 
types of awards are detailed below. In 2012 and 2016, the Board of Directors approved an increase to the equivalent number of shares allowed to be granted under the 2010 
Plan to respectively 5.0 million and 7.5 million shares.

Stock Option Awards
1997 Stock Option Plan
Prior to the capital raise on March 2, 2010, the Bank granted stock options to employees and Directors of the Bank that entitle the holder to purchase one common share at a 
subscription price equal to the market price on the effective date of the grant. Generally, the options granted vest 25 percent at the end of each year for four years, however 
as a result of the 2010 capital raise, the options granted under the Bank's 1997 Stock Option Plan to employees became fully vested and options awarded to certain executives
were surrendered.

2010 Plan
Under the 2010 Plan, options are awarded to Bank employees and executive management, based on predetermined vesting conditions that entitle the holder to purchase one  
common share at a subscription price usually equal to the price of the most recently traded common share when granted and have a term of 10 years.  The subscription price is 
reduced for all special dividends declared by the Bank. Stock option awards granted under the 2010 Plan vest based on two specific types of vesting conditions i.e., time and 
performance conditions, as detailed below:

F- 51

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Time vesting condition
50% of each option award was granted in the form of time vested options and vested 25% on each of the second, third, fourth and fifth anniversaries of the effective grant date.

In addition to the time vesting conditions noted above, the options will generally vest immediately:
• by reason of the employee’s death or disability,
• upon termination, by the Bank, of the holder’s employment, unless if in relation with the holder’s misconduct, or
• in limited circumstances and specifically approved by the Board, as stipulated in the holder’s employment contract.

In the event of the employee’s resignation, any unvested portion of the awards shall generally be forfeited and any vested portion of the options shall generally remain 
exercisable during the 90-day period following the termination date or, if earlier, until the expiration date, and any vested portion of the options not exercised as of the expiration 
of such period shall be forfeited without any consideration therefore.

Performance vesting condition
50% of each option award was granted in the form of performance options and would vest (partially or fully) on a “valuation event” date (the date that any of the March 2, 2010 
new investors transfers at least 5% of the total number of common shares or the date that there is a change in control and any of the new investors realize a predetermined
multiple of invested capital (“MOIC”)).  On September 21, 2016, it was determined that a valuation event occurred during which a new investor realized a MOIC of more than 
200% of the original invested capital of $12.09 per share and accordingly, all outstanding unvested performance options vested.

Changes in Outstanding Stock Options

Year ended December 31, 2018

Outstanding at beginning of year

Exercised

Forfeitures and cancellations

Outstanding at end of year

Vested and exercisable at end of year

Year ended December 31, 2017

Outstanding at beginning of year

Exercised

Forfeitures and cancellations

Outstanding at end of year

Vested and exercisable at end of year

Number of shares transferable upon
exercise (thousands)

Weighted average
 exercise price  ($)

Weighted average
 remaining life (years)

1997 Stock
 Option Plan

2010 Stock
 Option Plan

1997 Stock
 Option Plan

2010 Stock
 Option Plan

1997 Stock
 Option Plan

2010 Stock
 Option Plan

Total

58

—

(33)

25

25

476

(287)

—

189

189

534

(287)

(33)

214

214

113.46

—

150.46

64.51

64.51

11.73

11.56

—

11.98

11.98

0.20

0.20

1.67

1.67

Number of shares transferable upon
exercise (thousands)

Weighted average
 exercise price  ($)

Weighted average
remaining life (years)

1997 Stock
Option Plan

2010 Stock
Option Plan

Total

2,066

1,950

(1,474)

(1,474)

—

476

476

(58)

534

534

1997 Stock
 Option Plan

2010 Stock
Option Plan

1997 Stock
Option Plan

2010 Stock
Option Plan

132.13

—

151.20

113.46

113.46

11.57

11.51

—

11.73

11.73

0.63

0.63

2.48

2.48

116

—

(58)

58

58

Number of shares transferable upon
exercise (thousands)

Weighted average
 exercise price  ($)

Weighted average
 remaining life (years)

Year ended December 31, 2016

Outstanding at beginning of year

Exercised

Forfeitures and cancellations

Resignations

Outstanding at end of year

Vested and exercisable at end of year

1997 Stock
 Option Plan

2010 Stock
 Option Plan

218

—

(102)

—

116

116

2,608

(625)

(5)

(28)

1,950

1,950

Total

2,826

(625)

(107)

(28)

2,066

2,066

1997 Stock
 Option Plan

2010 Stock
 Option Plan

1997 Stock
 Option Plan

2010 Stock
 Option Plan

135.19

—

138.79

—

132.13

132.13

11.60

11.68

11.50

11.50

11.57

11.57

1.18

1.18

3.42

3.42

Aggregate
 intrinsic value
 ($ thousands)

10,172

3,665

Aggregate
 intrinsic value
 ($ thousands)

32,333

11,700

Aggregate
 intrinsic value
 ($ thousands)

8,938

38,489

Share-Based Plans
Recipients of unvested share awards are entitled to the related common shares at no cost, at the time the award vests. Recipients of unvested shares may be entitled to receive 
additional unvested shares having a value equal to the cash dividends that would have been paid had the unvested shares been issued and vested. Such additional unvested
shares granted as dividend equivalents are subject to the same vesting schedule and conditions as the underlying unvested shares.

Unvested shares subject only to the time vesting condition generally vest upon retirement, death, disability or upon termination, by the Bank, of the holder’s employment unless if 
in connection with the holder’s misconduct. Unvested shares subject to both time vesting and performance vesting conditions remain outstanding and unvested upon retirement
and will vest only if the performance conditions are met. Unvested shares can also vest in limited circumstances and if specifically approved by the Board, as stipulated in the 
holder’s employment contract. In all other circumstances, unvested shares are generally forfeited when employment ends.

The grant date weighted average fair value of unvested share awards granted in the years ended December 31, 2018, 2017 and 2016 was $39.25, $31.13 and $19.34 
respectively. The Bank expects to settle these awards by issuing new shares.

F- 52

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Employee Deferred Incentive Plan (“EDIP”)
Under the Bank’s EDIP Plan, shares were awarded to Bank employees and executive management based on the time vesting condition, which states that the shares will vest
equally over a three-year period from the effective grant date.

Executive Long-Term Incentive Share Plan (“ELTIP”) - Years 2013 - 2018
The 2018 ELTIP was approved on February 13, 2018. Under the Bank’s ELTIP plans for the years 2013 through 2018, performance shares as well as time-vested shares were 
awarded to executive management. The performance shares will generally vest upon the achievement of certain performance targets in the three-year period from the effective 
grant date. The time-vested shares will generally vest over the three-year period from the effective grant date.

Changes in Outstanding ELTIP and EDIP awards (in thousands of shares transferable upon vesting)

Outstanding at beginning of year

Granted

Vested (fair value in 2018: $16.0 million, 2017: $10.2 million, 2016: $7.0 million)

Resignations

Outstanding at end of year

Share-based Compensation Cost Recognized in Net Income

Year ended

December 31, 2018

December 31, 2017

December 31, 2016

EDIP

ELTIP

EDIP

ELTIP

EDIP

ELTIP

244

130

(138)

(2)

234

679

241

(220)

(3)

697

215

132

(102)

(1)

244

640

236

(196)

(1)

679

226

115

(118)

(8)

215

606

360

(302)

(24)

640

December 31, 2018

Stock 
option
 plans
—

EDIP and
 ELTIP

11,664

Year ended

December 31, 2017

December 31, 2016

Total

11,664

Stock option
plans

EDIP and
 ELTIP

—

8,110

Total

8,110

Stock option
 plans

EDIP and
 ELTIP

8,697

5,375

Total

14,072

Cost recognized in net income

Unrecognized Share-based Compensation Cost

December 31, 2018

December 31, 2017

EDIP

ELTIP

Time vesting shares

Performance vesting shares

Total unrecognized expense

Note 22: Share buy-back plans 

Weighted average
years over which it
is expected to be
recognized

Unrecognized cost

Weighted average
years over which it
is expected to be
recognized

Unrecognized cost

4,442

1,746

7,880

14,068

1.73

1.03

1.85

3,453

3,302

5,010

11,765

1.85

1.89

1.78

The Bank initially introduced two share buy-back programs on May 1, 2012 as a means to improve shareholder liquidity and facilitate growth in share value.  Each program was
approved by the Board of Directors for a period of 12 months, in accordance with the regulations of the BSX. The BSX must be advised monthly of shares purchased pursuant to
each program.

From time to time the Bank's associates, insiders and insiders' associates as defined by the BSX regulations may sell shares which may result in such shares being repurchased 
pursuant to each program, provided no more than any such person's pro-rata share of the listed securities is repurchased.  Pursuant to the BSX regulations, all repurchases 
made by any issuer pursuant to a securities repurchase program must be made: (1) in the open market and not by private agreement; and (2) for a price not higher than the last 
independent trade for a round lot of the relevant class of securities. 

Common Share Buy-Back Program
On February 19, 2016, the Board approved, with effect from April 1, 2016, the 2016 common share buy-back program, authorizing the purchase for treasury of up to 0.8 million
common shares. 

On February 15, 2018, the Board approved, with effect on April 1, 2018, the 2018 common share buy-back program, authorizing the purchase for treasury of up to 1.0 million 
common shares. 

On December 6, 2018, the Board approved, with effect from December 10, 2018 to February 29, 2020, a common share buy-back program, authorizing the purchase for 
treasury of up to 2.5 million common shares. 

F- 53

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Year ended December 31

2018

1,254,212

38.62

48,442,768

2017

—

—

—

2016

97,053

16.36

2015

250,371

19.42

2014

856,734

19.86

Total

2,458,370

29.25

1,588,189

4,862,248

17,018,412

71,911,617

Unrealized (losses)
 on translation of
 net investment in
 foreign
 operations
(17,549)

(2,317)

(19,866)

Unrealized (losses)
 on translation of
 net investment in
 foreign
operations

(20,152)

2,603

(17,549)

Unrealized (losses)
 on translation of
 net investment in
 foreign
operations
(13,645)

—

(6,507)

(20,152)

Unrealized
 gains (losses)
 on AFS
 investments

HTM
 investments

(839)

43

(796)

(15,737)

(27,893)

(43,630)

Employee benefit plans

Post-
retirement
 healthcare

Subtotal -
 employee
benefits plans

Total AOCL

(33,586)

14,243

(19,343)

(94,927)

(129,052)

10,692

(19,475)

(84,235)

(148,527)

Pension

(61,341)

(3,551)

(64,892)

Unrealized
gains (losses)
 on AFS
 investments

(22,680)

6,943

Employee benefit plans

Post- 
retirement
healthcare

Subtotal -
 employee
benefits plans

Total AOCL

(37,637)

(100,869)

(144,680)

4,051

5,942

15,628

Pension

(63,232)

1,891

(15,737)

(61,341)

(33,586)

(94,927)

(129,052)

HTM
investments

(979)

140

(839)

Unrealized
gains (losses)
 on AFS
 investments

HTM
investments

(2,350)

1,442

(71)

(979)

(57)

(1,442)

(21,181)

(22,680)

Employee benefit plans

Post- 
retirement
healthcare

Subtotal -
 employee
benefits plans

Total AOCL

(28,114)

(74,445)

(90,497)

—

—

—

(9,523)

(26,424)

(54,183)

(37,637)

(100,869)

(144,680)

Pension

(46,331)

—

(16,901)

(63,232)

Common share buy-backs

Acquired number of shares (to the nearest 1)

Average cost per common share

Total cost (in US dollars)

Note 23: Accumulated other comprehensive loss 

December 31, 2018

Balance at beginning of  year

Other comprehensive income (loss), net of taxes

Balance at end of  year

December 31, 2017

Balance at beginning of  year

Other comprehensive income (loss), net of taxes

Balance at end of  year

December 31, 2016

Balance at beginning of year

Transfer of AFS investments to HTM investments

Other comprehensive income (loss), net of taxes

Balance at end of year

F- 54

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Net Change of AOCL Components

Year ended

Line item in the consolidated
statements of operations, if any

December 31, 2018 December 31, 2017 December 31, 2016

Net unrealized gains (losses) on translation of net investment 
in foreign operations adjustments

Foreign currency translation adjustments

Gains (loss) on net investment hedge

Net change

N/A

N/A

Held-to-maturity investment adjustments

Net unamortized gains (losses) transferred from AFS

N/A

Amortization of net gains (losses) to net income

Interest income on investments

Net change

Available-for-sale investment adjustments

Gross unrealized gains (losses)

Net unrealized (gains) losses transferred to HTM

Transfer of realized (gains) losses to net income

Net change

Employee benefit plans adjustments

Defined benefit pension plan

Net actuarial gain (loss) 

N/A

N/A

Net realized gains (losses) on AFS 
investments

N/A

Net loss (gain) on settlement reclassified to net income

Net other gains (losses)

Prior service credit (cost) arising during the year

N/A

Amortization of net actuarial (gains) losses

Non-service employee benefits expense

Change in deferred taxes

Foreign currency translation adjustments of related balances

Net change

Post-retirement healthcare plan

Net actuarial gain (loss)

Amortization of net actuarial (gains) losses

Amortization of prior service (credit) cost

Net change

N/A

N/A

N/A

Non-service employee benefits expense

Non-service employee benefits expense

(13,764)

11,447

(2,317)

—

43

43

(26,793)

—

(1,100)

(27,893)

(7,541)

1,554

(212)

2,106

(298)

840

(3,551)

11,589

2,615

39

14,243

12,568

(9,965)

2,603

—

140

140

11,129

—

(4,186)

6,943

(25,691)

19,184

(6,507)

1,442

(71)

1,371

(19,635)

(1,442)

(1,546)

(22,623)

1,472

(19,956)

—

—

2,247

(595)

(1,233)

1,891

1,296

3,514

(759)

4,051

—

—

1,702

1,315

38

(16,901)

(5,911)

2,731

(6,343)

(9,523)

Other comprehensive income (loss), net of taxes

(19,475)

15,628

(54,183)

F- 55

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 24: Capital structure 

Authorized Capital
On September 16, 2016, the Bank began trading on the New York Stock Exchange under the ticker symbol "NTB".  The offering of 12,234,042 common shares consisted of 
5,957,447 newly issued common shares sold by Butterfield and 6,276,595 common shares sold by certain selling shareholders, including 1,595,744 common shares sold by
certain of the selling shareholders pursuant to the underwriters’ option to purchase additional shares, which was exercised in full prior to the closing.

On July 25, 2016, the Bank’s board of directors approved a consolidation of the existing common shares on the basis of a 10 to 1 ratio, subject to shareholder approval. As a
result of this consolidation, effective September 6, 2016 upon shareholder approval, every 10 common shares of par value BM$0.01 were consolidated into 1 common share of 
par value BM$0.10 (the “Share Consolidation”). 

In addition, as of September 6, 2016, the par value of each issued common share and each authorized but unissued common share was reduced from BM$0.10 to BM$0.01 and 
the authorized share capital of the Bank was correspondingly reduced from 2,000,000,000 common shares of par value BM$0.10 each, 6,000,000,000 non voting ordinary 
shares of par value BM$0.01 each, 110,200,001 preference shares of par value US$0.01 each and 50,000,000 preference shares of par value £0.01 each to 2,000,000,000
common shares of par value BM$0.01 each, 6,000,000,000 non voting ordinary shares of par value BM$0.01 each, 110,200,001 preference shares of par value US$0.01 each
and 50,000,000 preference shares of par value £0.01 each, without any payment by the Bank to the holders of the voting ordinary shares in respect thereof (the “Reduction in
Par Value” and together with the Share Consolidation, the “Reverse Share Split”).

Immediately following the Reduction in Par Value, the Bank repurchased any and all fractions of common shares issued and outstanding from the holders thereof.  All share,
share based payments and dividend information presented in these consolidated financial statements and accompanying footnotes has been retroactively adjusted to reflect the
decreased number of shares resulting from this action.

Prior to the Reverse Share Split, the Bank’s total authorized share capital consisted of (i) 20 billion common shares of par value BM$0.01, (ii) 6 billion non voting ordinary
shares of par value BM$0.01; (iii) 110,200,001 preference shares of par value US$0.01 and (iv) 50 million preference shares of par value £0.01.

Preference Shares
On June 22, 2009, the Bank issued 200,000 Government guaranteed, 8.00% non-cumulative perpetual limited voting preference shares (the “preference shares”). The issuance 
price was US$1,000 per share.

The preference share principal and dividend payments were guaranteed by the Government of Bermuda. At any time after the expiry of the guarantee offered by the 
Government of Bermuda, and subject to the approval of the BMA, the Bank would have been able to redeem, in whole or in part, any preference shares at the time issued and 
outstanding, at a redemption price equal to the liquidation preference plus any unpaid dividends at the time.

Holders of preference shares were entitled to receive, on each preference share only when, as and if declared by the Board of Directors, non-cumulative cash dividends at a rate 
per annum equal to 8.00% on the liquidation preference of US $1,000 per preference share payable quarterly in arrears. In exchange for the Government's commitment, the
Bank issued to the Government a warrant that, upon issuance, allowed the purchase of 427,960 common shares of the Bank at an exercise price of $70.10 per share. The
warrant which, after adjustments in accordance with anti-dilution terms allowed for the purchase of 432,028 shares with an exercise price of $34.72 per share was repurchased
and canceled by the Bank in December 2016.

On December 15, 2016, the Bank effected a mandatory redemption of its preference shares by paying a make-whole redemption payment (the "make-whole redemption price")
of USD $1,180.00 per preference share to preference shareholders of record as at December 1, 2016.  The make-whole redemption price comprised the sum of the dividend per 
preference share for the current quarter in which the redemption took place, the $1,000 liquidation preference per preference share, discounted for present value, and the 
present value of future dividend payments through June 22, 2019.   Following the payment of the make-whole redemption price, all issued and outstanding preference shares 
were redeemed, canceled and reverted to authorized but unissued preference shares of the Bank.  The preference shares were also delisted from both the BSX and the 
Luxembourg Stock Exchange.

Dividends Declared
During the year ended December 31, 2018, the Bank paid cash dividends of $1.52 (December 31, 2017: $1.28, December 31, 2016: $0.40) for each common share as of the
related record dates. Subsequent to year-end, the Bank declared a fourth interim dividend of $0.44 per common share to be paid to shareholders of record on March 4, 2019.
During the year ended December 31, 2016, the Bank declared the full 8.00% cash dividends on preference shares.  As the preference shares were completely redeemed on
December 15, 2016, there were nil cash dividends on preference shares for the years ended December 31, 2017 and 2018.

The Bank is required to comply with Section 54 of the Companies Act 1981 issued by the Government of Bermuda (the “Companies Act”) each time a dividend is declared or 
paid by the Bank and also obtain prior written consent from the BMA pursuant to the Banks and Deposit Companies Act 1999 for any dividends declared. The Bank has 
complied with Section 54 and has obtained BMA consent for all dividends declared during the periods presented.

Regulatory Capital
Effective January 1, 2016, the Bank’s regulatory capital is determined in accordance with current Basel III guidelines as issued by the BMA. Basel III adopts CET1 as the
predominant form of regulatory capital with the CET1 ratio as a new metric. Basel III also adopts the new Leverage Ratio regime, which is calculated by dividing Tier 1 capital by 
an exposure measure. The Leverage Ratio Exposure Measure consists of total assets (excluding items deducted from Tier 1 capital) and certain off-balance sheet items 
converted into credit exposure equivalents as well as adjustments for derivatives to reflect credit risk and other risks. Prior to January 1, 2016, the Bank’s regulatory capital was
determined in accordance with Basel II guidelines as issued by the BMA.

The Bank is fully compliant with all regulatory capital requirements and maintains capital ratios in excess of regulatory minimums as at December 31, 2018 and December 31,
2017. The following table sets forth the Bank's capital adequacy in accordance with the Basel III framework:

F- 56

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

December 31, 2018

December 31, 2017

Actual

Regulatory
minimum

Actual

Regulatory
minimum

Capital

CET 1 capital

Tier 1 capital

Tier 2 capital

Total capital

846,043

846,043

121,521

967,564

N/A

N/A

N/A

N/A

772,311

772,311

74,010

846,321

Risk Weighted Assets

4,321,354

N/A

4,254,178

Leverage Ratio Exposure Measure

11,139,677

N/A

11,195,173

Capital Ratios (%)

CET 1 capital

Tier 1 capital

Total capital

Leverage ratio

Note 25: Income taxes 

19.6%

19.6%

22.4%

7.6%

9.4%

10.9%

15.6%

5.0%

18.2%

18.2%

19.9%

6.9%

N/A

N/A

N/A

N/A

N/A

N/A

8.8%

10.3%

14.9%

5.0%

The Bank is incorporated in Bermuda, and pursuant to Bermuda law is not taxed on either income or capital gains.  The Bank’s subsidiaries in the Cayman Islands and The
Bahamas are not subject to any taxes in their respective jurisdictions on either income or capital gains under current law applicable in the respective jurisdictions. The Bank’s 
subsidiaries in Canada, the United Kingdom, Guernsey, Jersey, Switzerland, Singapore and Mauritius are subject to the tax laws of those jurisdictions.

For the years ended December 31, 2018, 2017, and 2016, the Bank did not record any unrecognized tax benefits or expenses and has no uncertain tax positions as at 
December 31, 2018, 2017, and 2016.

The Bank records income taxes based on the enacted tax laws and rates applicable in the relevant jurisdictions for the years ended December 31, 2018, 2017, and 2016. For 
the years ended December 31, 2018, 2017, and 2016, the Bank did not incur any interest or pay any penalties.

Year ended

Income taxes in consolidated statements of operations

December 31, 2018 December 31, 2017 December 31, 2016

   Current tax expense

   Deferred tax expense

Total tax expense

721

563

1,284

856

231

1,087

Reconciliation between the Effective Income Tax Rate and the Statutory Income Tax Rate

Income tax expense in international offices taxed at different rates 

Change in valuation allowance

Prior year tax adjustments

Other - net

Income tax expense (benefit) at effective tax rate

December 31, 2018

December 31, 2017

December 31, 2016

Year ended

$

876

—

(79)

487

1,284

%

0.4%

—%

—%

0.2%

0.7%

$

232

597

(55)

313

1,087

%

0.2%

0.4%

—%

0.2%

0.7%

$

(2,104)

87

(71)

2,815

727

727

—

727

%

(1.8)%

0.1 %

(0.1)%

2.4 %

0.6 %

F- 57

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Deferred income taxes

Deferred income tax asset

   Tax loss carried forward

   Pension liability

   Fixed assets

   Allowance for compensated absence

Deferred income tax asset before valuation allowance

Less: valuation allowance

Net deferred income tax assets 

Deferred income tax liability

   Other

Net deferred income tax assets 

December 31, 2018 December 31, 2017

6,261

789

(746)

14

6,318

(5,955)

363

(5)

358

6,868

1,152

(223)

15

7,812

(6,723)

1,089

—

1,089

Management assesses the available positive and negative evidence to estimate if sufficient future taxable income will be generated to use the existing deferred tax assets. A 
significant piece of objective negative evidence evaluated was the cumulative loss incurred in the UK segment over the years ended December 31, 2018 and 2017. Such
objective evidence limits the ability to consider other subjective evidence such as projections for future growth. 

On the basis of this evaluation, as of December 31, 2018, a valuation allowance of $6.0 million (December 31, 2017: $6.7 million) has been recognized to record only the portion 
of the deferred tax asset that more likely than not will be realized. The amount of the deferred tax asset considered realizable, however, could be adjusted if estimates of future 
taxable income during the carry-forward period are reduced or increased, or if objective negative evidence in the form of cumulative losses is no longer present and additional 
weight may be given to subjective evidence such as our projections for growth. This valuation allowance relates specifically to our UK jurisdiction.

The Bank has net taxable loss carry forwards related to the Bank’s international operations of approximately $34.4 million (December 31, 2017: $33.6 million), which have an
indefinite life.

Note 26: Business combinations 

Bermuda Trust Company Limited and the Private Banking Investment Management of Operations of HSBC Bank Bermuda Limited Acquisition
On April 29, 2016, the Bank and two of its subsidiaries, Butterfield Trust (Bermuda) Limited ("BTBL") and Butterfield Asset Management Limited ("BAM"), acquired for a total 
purchase price of $21.8 million: 1) all outstanding shares of Bermuda Trust Company Limited ("BTCL", a wholly–owned subsidiary of HSBC Bank Bermuda Limited 
("HSBCBB")), 2) certain assets of the asset management services operations of HSBCBB and 3) certain assets of the private banking services operations of HSBCBB. The 
acquisition is in line with the Bank's growth strategy of developing core businesses in existing markets and was undertaken to add scale to the Bank capacity in these market
segments where the Bank had already a significant presence and a long history. 

The acquisition date fair value of consideration transferred amounted to $21.8 million comprising cash settlement of $7.0 million paid on April 29, 2016, a second payment of 
$2.1 million made on May 6, 2016, and contingent considerations payable in the second half of 2016 and evaluated at $12.7 million.  The contingent considerations were
dependent on the trust and asset management client retention by Butterfield before the end of the contingency period in September 2016 and the amount paid was $12.7 million.

The fair value of the net assets acquired and allocation of purchase is summarized as follows:

Total consideration transferred

Assets acquired

Intangible assets

Other assets

Total assets acquired

Liabilities acquired

Excess purchase price (goodwill)

As at

April 29, 2016

21,778

21,443

3,345

24,788

3,010

—

The purchase price paid by the Bank was for BTCL's net tangible value as well as intangible assets of $21.4 million in the form of customer relationships in all three segments 
with an estimated finite useful life of 15 years.

The Bank incurred transaction expenses related to this acquisition in the amount of $4.3 million, of which $3.3 million were expensed during the year ended December 31, 2016
(including $0.7 million of legal and professional fees) and $1.0 million were expensed during the year ended December 31, 2015 (including $1.0 million of legal and professional 
fees).

For the year ended December 31, 2016, the amount of revenues and earnings relating to the acquired HSBC Bermuda operations that were not inextricably merged into the
Bank’s operations were $9.8 million and $5.0 million respectively.

F- 58

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The following selected unaudited pro forma financial information has been provided to present a summary of the combined results of the Bank and the acquired operations from
HSBC Bermuda, assuming the transaction had been effected on January 1, 2015. The unaudited pro forma data is for informational purposes only and does not necessarily 
represent results that would have occurred if the transaction had taken place on the basis assumed above. The pro forma have been prepared based on the actual results
realized by the Bank from operating the acquired activities, when such activities were not yet inextricably merged into the Bank's operations.

Unaudited pro forma financial information

Total net revenue

Total non-interest operating expense

Pro forma net income post business combination

Year ended

December 31, 2016

407,453

289,019

118,434

Deutsche Bank’s Global Trust Solutions Acquisition
On March 29, 2018, the Bank concluded the acquisition of Deutsche Bank’s Global Trust Solutions (“GTS”) business, excluding its US operations, for net cash payments of 
$24.7 million (composed of an initial cash payment of $30.2 million followed by a refund of $5.5 million on May 29, 2018). The refund was received based upon the movement in
the number of clients in the GTS portfolio between the time the acquisition was agreed upon and the conclusion of the acquisition, together with an adjustment based upon the 
net asset values of the companies transferred. Butterfield has taken over the ongoing management and administration of the GTS portfolio, comprising approximately 1,000 trust 
structures for some 900 private clients. Butterfield has also offered positions to all employees who are fully dedicated to GTS in the Cayman Islands, Guernsey, Switzerland, 
Singapore and Mauritius. The acquisition was undertaken to enhance the Bank's market presence in the global trust service market.

The Bank incurred transaction expenses related to this acquisition in the amount of $3.8 million, of which $1.9 million were expensed during the year ended December 31, 2018
(including $1.0 million of legal and professional fees) and $1.9 million were expensed during the year ended December 31, 2017 (including $1.6 million of legal and professional 
fees). 

For the year ended December 31, 2018, the amount of revenues and net deficit relating to the acquired GTS operations that were not inextricably merged into the Bank’s 
operations were $6.5 million and $2.9 million respectively. 

The assets acquired consist mainly of: customer relationships intangible assets, goodwill and accounts receivable. The liabilities assumed consist mainly of deferred revenues
and accounts payable.  Goodwill is made up of expected cash flows to be derived from new business and expected synergies resulting from leveraging existing support services
and infrastructure within the Bank. The goodwill acquisitions are allocated to reportable segments as per Note 9: Goodwill and other intangible assets.

Total consideration transferred

Assets acquired

Cash due from banks

Intangible assets (estimated useful life of 15 years)

Other assets

Total assets acquired

Liabilities acquired (included in Other liabilities on the balance sheet)

Excess purchase price (Goodwill)

As at March 29, 2018

24,680

3,958

16,932

4,548

25,438

4,626

3,868

Disclosure of the unaudited pro forma financial information to present a summary of the combined results of the Bank and GTS acquisition is impracticable for the year ended
December 31, 2018. The disclosure is impracticable as the Bank does not have access to the complete historical revenue and expense data as it relates to GTS for the period
preceding the acquisition.

Ongoing Asset Acquisition
On February 15, 2018, the Bank announced that it had entered into an agreement to acquire Deutsche Bank's banking and custody business in the Cayman Islands, Guernsey
and Jersey.  During the year ended December 31, 2018, the Bank began to onboard certain customer deposits relating to the acquisition and this activity is expected to continue 
in 2019.

F- 59

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements
(In thousands of US dollars, unless otherwise stated)

Note 27: Related party transactions 

Financing Transactions 
Certain directors and executives of the Bank, companies in which they are principal owners and/or members of the board, and trusts in which they are involved, have loans with 
the Bank. Loans to directors were made in the ordinary course of business at normal credit terms, including interest rate and collateral requirements. Loans to executives may
be eligible to preferential rates. As at December 31, 2018, related party director and executive loan balances were $97.2 million (December 31, 2017: $30.6 million). During the
year ended December 31, 2018, new issuance of loans to related parties were $77.3 million and repayments and change in directorships were $11.0 million (year ended 
December 31, 2017: $31.7 million and $8.9 million, respectively; year ended December 31, 2016: $27.6 million and $25.1 million, respectively). During the year ended 
December 31, 2017, a director resigned from the Board resulting in $4.3 million in loans being reclassified out of related-party loans. All of these loans were considered 
performing loans as at December 31, 2018 and December 31, 2017.  For the year ended December 31, 2018, the Bank has recognized $4.5 million (December 31, 2017: $1.1 
million; December 31, 2016: $0.4 million) of loan interest revenue in the consolidated statement of operations relating to directors and executives, companies in which they are
principal owners and/or members of the board and trusts in which they are involved.

Certain directors and executives of the Bank, companies in which they are principal owners, and trusts in which they are involved, have deposits with the Bank.  As at 
December 31, 2018, related party director and executive deposit balances were $17.2 million (December 31, 2017: $23.5 million). 

Certain affiliates of the Bank have loans and deposits with the Bank. The loans were made and the deposits are maintained in the ordinary course of business on normal 
commercial terms. At December 31, 2018, affiliates had loan balances of $10.2 million (December 31, 2017:  $10.5 million) and deposit balances of $0.4 million (December 31, 
2017:  $0.6 million). For the year ended December 31, 2018, the Bank has recognized $1.8 million (December 31, 2017: $1.9 million; December 31, 2016: $2.2 million) of non-
interest expenses and $0.6 million (December 31, 2017: $0.6 million; December 31, 2016: $0.6 million) of loan interest revenue in the consolidated statement of operations
relating to affiliates which the Bank holds investments in.  

Capital Transaction 
Up to February 28, 2017, investment partnerships associated with The Carlyle Group held approximately 14% of the Bank's equity voting power along with the right to designate
two persons for nomination for election by the shareholders as members of the Bank’s Board of Directors.  On February 28, 2017, as a result of a secondary public offering, the
Carlyle Group sold their holdings in the Bank, and as a result, the investment agreement between the Bank and the Carlyle Group was terminated.

Financial Transactions With Related Parties
The Bank holds seed investments in several Butterfield mutual funds, which are managed by a wholly-owned subsidiary of the Bank. As at December 31, 2018, these 
investments have a fair value of $6.2 million with an unrealized gain of $1.2 million (December 31, 2017: $6.6 million and $1.6 million, respectively) and were included in trading 
investments at their fair value. As at December 31, 2018, several Butterfield mutual funds which are managed by a wholly owned subsidiary of the Bank, had loan balances of 
$1.8 million (December 31, 2017: nil) and deposit balances of $36.7 million (December 31, 2017: $0.2 million). During the year ended December 31, 2018, the Bank earned $9.4
million (December 31, 2017: $7.7 million; December 31, 2016: $5.7 million) in asset management revenue from funds managed by a wholly-owned subsidiary of the Bank. 
During the year ended December 31, 2018, the Bank earned $1.4 million (December 31, 2017: $1.0 million; December 31, 2016: $1.0 million) in custody and other 
administration services revenue from funds managed by a wholly-owned subsidiary of the Bank and directors and executives, companies in which they are principal owners and/
or members of the board and trusts in which they are involved. During the year ended December 31, 2018, the Bank earned $0.9 million (December 31, 2017: $0.1 million; 
December 31, 2016: $0.1 million) in other income from other related parties.

F- 60

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

Note 28: Condensed financial statements of the parent company only 

Condensed financial statements of the Bank of N.T. Butterfield & Son Limited (the ultimate parent company) without consolidation of its subsidiaries were as follows:

The Bank of N.T. Butterfield & Son Limited (parent company only)

Condensed Balance Sheets

(In thousands of US dollars)

Assets

Cash and demand deposits with banks - Non-interest-bearing

Demand deposits with banks - Interest-bearing

Cash equivalents - Interest-bearing

Cash due from banks

Securities purchased under agreement to resell

Short-term investments

Investment in securities

Trading

Available-for-sale

Held-to-maturity (fair value: $1,076,979 (2017: $695,758))

Total investment in securities

Net assets of subsidiaries - Banks

Net assets of subsidiaries - Non-banks

Loans to third parties, net of allowance for credit losses

Loans to subsidiaries - Banks

Loans to subsidiaries - Non-banks

Accrued interest

Other assets, including premises, equipment and computer software, equity method investments, receivables from 
subsidiaries and other real estate owned

Total assets

Liabilities 

Customer deposits

Non-interest bearing

Interest bearing

Total customer deposits

Bank deposits

Total deposits

Employee benefit plans

Accrued interest

Pending payable for investments purchased

Other liabilities, including payables to subsidiaries

Total other liabilities 

Long-term debt

Total liabilities

Total shareholders’ equity

Total liabilities and shareholders’ equity

As at

December 31, 2018

December 31, 2017

21,677

316,872

364,714

703,263

27,341

13,736

6,495

1,345,408

1,088,564

2,440,467

415,227

24,195

1,949,701

12,754

56,020

12,824

203,599

5,859,127

1,378,539

3,117,063

4,495,602

154,101

4,649,703

117,203

2,908

—

63,648

183,759

143,322

23,774

192,099

389,120

604,993

178,769

109,322

6,824

2,234,979

697,531

2,939,334

373,576

2,543

1,960,103

13,517

57,833

12,149

203,518

6,455,657

1,840,201

3,412,622

5,252,823

12,252

5,265,075

127,687

1,171

51,913

69,930

250,701

117,000

4,976,784

5,632,776

882,343

5,859,127

822,881

6,455,657

F- 61

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The Bank of N.T. Butterfield & Son Limited (parent company only)

Condensed Statements of Operations

(In thousands of US dollars)

Non-interest income

Banking

Foreign exchange revenue

Other non-interest income

Dividends from subsidiaries - Banks

Dividends from subsidiaries - Non-banks

Total non-interest income

Interest income

Loans

Investments

Deposits with banks

Total interest income

Interest expense

Deposits

Long-term debt

Securities sold under repurchase agreements

Total interest expense

Net interest income before provision for credit losses

Provision for credit gains (losses)

Net interest income after provision for credit losses

Net trading gains (losses)

Net realized gains (losses) on available-for-sale investments

Net gains (losses) on other real estate owned

Net other gains (losses)

Total other gains (losses)

Total net revenue

Non-interest expense

Salaries and other employee benefits

Technology and communications

Professional and outside services

Property

Indirect taxes

Marketing

Non-service employee benefits expense

Amortization of intangible assets

Restructuring costs

Other expenses

Total non-interest expense

Net income before equity in undistributed earnings of subsidiaries

Equity in undistributed earnings of subsidiaries

Net income

Other comprehensive income, net of tax

Total comprehensive income

December 31, 2018

December 31, 2017

December 31, 2016

Year ended

23,506

11,727

6,330

60,000

19,095

120,658

133,124

73,698

12,932

219,754

6,709

6,949

33

13,691

206,063

6,823

212,886

(329)

758

(323)

—

106

22,836

11,623

4,570

50,000

16,060

105,089

118,092

61,928

10,661

190,681

5,011

4,955

—

9,966

180,715

4,618

185,333

511

4,241

(2,416)

258

2,594

21,984

11,174

3,516

40,000

6,600

83,274

123,370

44,745

6,293

174,408

6,882

4,500

118

11,500

162,908

(7,263)

155,645

330

1,222

(287)

(325)

940

333,650

293,016

239,859

75,949

36,466

22,696

6,693

14,669

3,034

6,427

169

—

4,230

170,333

163,317

31,867

195,184

(19,475)

175,709

72,440

33,051

20,685

6,438

12,900

3,384

7,854

169

—

4,351

161,272

131,744

21,508

153,252

15,628

168,880

68,712

34,033

9,379

5,983

10,562

2,138

1,058

113

117

5,373

137,468

102,391

13,551

115,942

(54,183)

61,759

F- 62

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The Bank of N.T. Butterfield & Son Limited (parent company only)

Condensed Statements of Cash Flows

(In thousands of US dollars)

Cash flows from operating activities

Net income

Adjustments to reconcile net income to operating cash flows

Depreciation and amortization

(Increase) decrease in carrying value of equity method investments

Share-based payments and settlements

Equity in undistributed earnings of subsidiaries

Net realized / unrealized (gains) losses on other real estate owned

Net realized (gains) losses on available-for-sale investments

Dividends received from equity method investment

Provision for credit losses

Changes in operating assets and liabilities

(Increase) decrease in accrued interest receivable

(Increase) decrease in other assets

Increase (decrease) in accrued interest payable

Increase (decrease) in other liabilities and employee benefit plans

Cash provided by (used in) operating activities

Cash flows from investing activities

(Increase) decrease in securities purchased under agreement to resell

Net (increase) decrease in short-term investments other than restricted cash

Net change in trading investments

Available-for-sale investments: proceeds from sale 

Available-for-sale investments: proceeds from maturities and pay downs

Available-for-sale investments: purchases

Held-to-maturity investments: proceeds from maturities and pay downs

Held-to-maturity investments: purchases

Net (increase) decrease in loans to third parties

Net (increase) decrease in loans to bank subsidiaries

Net (increase) decrease in loans to non-bank subsidiaries

Additions to premises, equipment and computer software

Proceeds from sale of other real estate owned

Injection of capital in subsidiary

Return of capital from a subsidiary

Cash disbursed for business acquisition

Cash provided by (used in) investing activities

December 31, 2018

December 31, 2017

December 31, 2016

Year ended

195,184

153,252

115,942

21,425

(1,033)

12,582

(31,867)

323

(758)

376

(6,823)

(755)

(11,160)

1,737

(2,523)

176,708

151,428

87,268

329

681,656

340,114

(156,271)

82,853

(525,637)

15,184

764

1,812

(9,830)

5,896

(64,029)

8,244

—

619,781

23,982

(1,152)

8,410

(21,508)

2,416

(4,241)

307

(4,618)

2,886

12,167

(519)

22,282

193,664

(29,956)

342,585

(511)

205,257

324,907

(595,526)

59,424

(199,145)

(46,391)

40,689

(2,713)

(14,777)

1,795

(12,802)

12,376

—

85,212

23,687

(949)

14,423

(13,551)

287

(1,222)

319

7,263

(1,163)

(20,312)

160

10,388

135,272

(148,813)

(330,144)

(146)

25,489

341,835

(1,332,836)

38,430

(124,325)

177,823

10,608

5,172

(5,700)

3,061

(6,945)

—

(2,540)

(1,349,031)

F- 63

The Bank of N.T. Butterfield & Son Limited
Notes to the Consolidated Financial Statements (continued)
(In thousands of US dollars, unless otherwise stated)

The Bank of N.T. Butterfield & Son Limited (parent company only)

Condensed Statements of Cash Flows

(In thousands of US dollars)

Cash flows from financing activities

Net (increase) decrease in demand and term deposit liabilities

Issuance of subordinated capital

Repayment of long-term debt

Proceeds from issuance of common shares, net of underwriting discounts and commissions

Cost of issuance of common shares

Proceeds from loans sold under agreement to repurchase

Cost of repurchase of loans under agreement to repurchase

Common shares repurchased

Preference shares repurchased

Warrant repurchase

Proceeds from stock option exercises

Cash dividends paid on common and contingent value convertible preference shares

Cash dividends paid on preference shares

Preference shares guarantee fee paid

Cash provided by (used in) financing activities

Net increase (decrease) in cash, cash equivalent and restricted cash

Cash, cash equivalent and restricted cash: beginning of year

Cash, cash equivalent and restricted cash: end of year

Components of cash, cash equivalent and restricted cash at end of year

Cash due from banks

Restricted cash included in short-term investments on the Consolidated Balance Sheets

Total cash, cash equivalent and restricted cash at end of year

Supplemental disclosure of cash flow information

Cash interest paid

Non-cash item

Transfer to other real estate owned

Note 29: Subsequent events 

December 31, 2018

December 31, 2017

December 31, 2016

Year ended

(603,925)

73,218

(47,000)

—

—

—

—

(48,443)

—

—

3,318

(83,704)

—

—

(706,536)

89,953

627,046

716,999

703,263

13,736

716,999

(811,322)

1,696,948

—

—

13

—

—

—

—

—

—

4,546

(69,731)

—

—

(876,494)

(597,618)

1,224,664

627,046

604,993

22,053

627,046

—

—

131,600

(5,458)

5,152

(5,152)

(1,633)

(212,121)

(100)

6,919

(19,346)

(14,629)

(1,676)

1,580,504

366,745

857,919

1,224,664

1,206,770

17,894

1,224,664

15,428

9,447

11,660

2,041

—

8,961

On February 18, 2019, the Board of Directors declared a fourth interim dividend of $0.44 per common share to be paid on March 15, 2019 to shareholders of record on March 4,
2019.

F- 64

Item 19.  Exhibits

(a) 

The following documents are filed as exhibits hereto:

Exhibit No.

Descriptionp

1.1 Amended and Restated Bye-laws of The Bank of N.T. Butterfield & Son Limited

1.2 The N.T. Butterfield & Son Bank Act, 1904 (incorporated by reference to Exhibit 3.2 to the registrant’s

registration statement on Form F-1, filed on August 4, 2016)

2 Form of Specimen of Common Registered Share Certificate (incorporated by reference to Exhibit 4.1 to the

registrant’s registration statement on Form F-1/A, filed on August 30, 2016)

4.1 Amended and Restated Investment Agreement by and among The Bank of N.T. Butterfield & Son Limited,

Carlyle Global Financial Services Partners, L.P., and CGFSP Coinvestment L.P., dated as of August 4, 2016
(incorporated by reference to Exhibit 10.1 to the registrant’s registration statement on Form F-1, filed on
August 4, 2016)

4.2 The Bank of N.T. Butterfield & Son Limited 2010 Omnibus Share Incentive Plan (incorporated by reference to

Exhibit 10.2 to the registrant’s registration statement on Form F-1, filed on August 4, 2016)

4.3 First Amendment to The Bank of N.T. Butterfield & Son Limited 2010 Omnibus Share Incentive Plan

(incorporated by reference to Exhibit 99.1 to the registrant’s registration statement on Form S-8, filed on
October 27, 2016)

4.4 Subordinated Debt Securities Indenture between The Bank of N.T. Butterfield & Son Limited and The Bank of
New York Mellon Trust Company, N.A., as Trustee, dated as of May 24, 2018 (incorporated by reference to
Exhibit 4.1 to the registrant's report on Form 6-K filed on May 24, 2018)

4.5 First Supplemental Indenture, between The Bank of N.T. Butterfield & Son Limited and The Bank of New York

Mellon Trust Company, N.A., as Trustee, dated as of May 24, 2018, to Subordinated Debt Securities
Indenture, dated as of May 24, 2018 (incorporated by reference to Exhibit 4.2 to the registrant's report on
Form 6-K filed on May 24, 2018)

8 List of Subsidiairies

12.1 Certification of the Chairman and Chief Executive Officer pursuant to Rule 13a-14(a) or Rule 15d-14(a) under

the Securities Exchange Act of 1934

12.2 Certification of the Chief Financial Officer pursuant to Rule 13a-14(a) or Rule 15d-14(a) under the Securities

Exchange Act of 1934

13.1 Certification of the Chairman and Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C.

Section 1350, as adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

100 The following materials from our annual report on Form 20-F for the year ended December 31, 2018

formatted in XBRL (eXtensible Business Reporting Language): (i) the Consolidated Financial Statements and
(ii) the Notes to the Consolidated Financial Statements, tagged as blocks of text and in detail.

The registrant hereby certifies that it meets all of the requirements for filing on Form 20-F and that it has duly caused and authorized the
undersigned to sign this annual report on its behalf.

The Bank of N.T. Butterfield & Son Limited

SIGNATURES

By:

/s/ Michael Collins

Name:

Michael Collins

Title:

Chairman and Chief Executive
Officer

Date:

February 26, 2019

III -  1

 
 
 
 
 
 
 
 
 
 
Exhibit 1.1

AMENDED & RESTATED BYE-LAWS

OF

THE BANK OF N.T. BUTTERFIELD & SON LIMITED

Effective 6 September, 2016

INTERPRETATION
1. Definitions

SHARES

2. Power to Issue Shares
3. Power of the Bank to Purchase Its Shares
4. Rights Attaching to Shares
5. Shares to Be Issued Fully Paid
6. [INTENTIONALLY OMITTED]
7. [INTENTIONALLY OMITTED]
8. Share Certificates
9. Fractional Shares

10. Ownership

REGISTRATION OF SHARES
11. Register of Members
12. Registered Holder Absolute Owner
13. Transfer of Registered Shares
14. Transmission of Registered Shares

ALTERATION OF SHARE CAPITAL
15. Power to Alter Capital
16. Variation of Rights Attaching to Shares

DIVIDENDS AND CAPITALISATION

17. Dividends
18. Power to Set Aside Profits
19. Method of Payment
20. Capitalisation
MEETINGS OF MEMBERS

21. Annual General Meetings
22. Special General Meetings
23. Requisitioned General Meetings and Other Business
24. Notice
25. Giving Notice and Access
26. Postponement or Cancellation of General Meeting
27. Electronic Participation and Security at General Meetings
28. Quorum at General Meetings
29. Chairman to Preside at General Meetings
30. Voting on Resolutions
31. Restrictions on Voting Rights
32. Power to Demand a Vote on a Poll
33. Voting by Joint Holders of Shares
34. Instrument of Proxy
35. Representation of Corporate Member
36. Adjournment of General Meeting
37. Written Resolutions of the Members Not Permitted
38. Directors Attendance at General Meetings

1
1
4
4
4
4
7
7
7
7
8
8
9
9
9
9
11
12
12
12
13
13
13
13
14
15
15
15
15
17
17
18
19
19
19
20
20
22
23
24
25
25
26
26

DIRECTORS AND OFFICERS
39. Election of Directors
40. Single Class of Directors
41. Term of Office of Directors
42. Alternate Directors Not Permitted
43. Removal of Directors
44. Vacancy in the Office of Director
45. Remuneration of Directors
46. Defect in Appointment
47. Directors to Manage Business
48. Powers of the Board of Directors
49. Register of Directors and Officers
50. Appointment of Officers
51. Appointment of Secretary
52. Duties of Chief Executive Officer and Other Officers
53. Remuneration of Officers
54. Conflicts of Interest
55. Indemnification and Exculpation of Directors and Officers

MEETINGS OF THE BOARD OF DIRECTORS

56. Board Meetings
57. Notice of Board Meetings
58. Electronic Participation in Meetings
59. Quorum at Board Meetings
60. Board to Continue in the Event of Vacancy
61. Chairman to Preside
62. Written Resolutions
63. Validity of Prior Acts of the Board

CORPORATE RECORDS

64. Minutes
65. Place Where Corporate Records Kept
66. Form and Use of Seal

ACCOUNTS

67. Books of Account
68. Financial Year End

AUDITS

69. Annual Audit
70. Appointment of Auditor
71. Remuneration of Auditor
72. Duties of Auditor
73. Access to Records
74. Financial Statements
75. Distribution of Auditor’s Report
76. Replacement of Auditor

VOLUNTARY WINDING-UP AND DISSOLUTION

77. Winding-Up

CHANGES TO CONSTITUTION

26
26
27
27
27
27
28
28
28
29
29
30
30
30
30
31
31
32
33
33
33
33
34
34
34
34
34
34
34
35
35
35
35
35
35
35
36
36
36
36
36
36
37
37
37
37

78. Changes to Bye-laws

37

INTERPRETATION

1. 

Definitions
.1 

In  these  Amended  &  Restated  Bye-laws  (these  “Bye-laws”),  the  following  words  and 
expressions  shall,  where  not  inconsistent  with  the  context,  have  the  following  meanings, 
respectively:
Auditor

the independent auditor of the Bank;

Bank

Banks Act

Bermuda Stock Exchange

Board

BSD

BSD Account Holder

BSD Nominee

BSD Regulations

The Bank of N.T. Butterfield & Son Limited for which 
these Bye-laws are approved and confirmed;

the Banks and Deposit Companies Act 1999 as amended 
from  time  to  time  or  any  other  legislation  regulating
banks in Bermuda generally which may be passed by the 
Parliament  of  Bermuda  in  substitution  therefor  or  in
addition thereto;

the stock exchange operated and existing pursuant to the 
provisions of The Bermuda Stock Exchange Company 
Act 1992 and any successor body thereto upon which 
securities of the Bank are traded within Bermuda;

the Board of Directors appointed or elected pursuant to
these Bye-laws and acting by resolution in accordance 
with  the  Companies Act  and  these  Bye-laws,  or  the 
Directors present at a meeting of Directors at which there 
is a quorum;

the Bermuda Securities Depository Service operated by 
the Bermuda Stock Exchange;

any  person  that  appears  on  the  list  of  BSD Account 
Holders (in respect of shares in the Bank) provided to 
the  Bank  by  the  BSD  from  time  to  time.    For  the 
avoidance of any doubt, in determining whether or not 
any person is a BSD Account Holder the Bank shall be 
entitled to rely solely on such list without any obligation 
to make any further investigation or enquiry;

BSD  Nominee  Limited,  or  such  other  nominee 
appointed  by  the  BSD  for  the  purpose  of  acting  as 
nominee company shareholder for the BSD;

the  Bermuda  Securities  Depository  Regulations  made 
under  Section  11  of  the  Bermuda  Stock  Exchange
Company Act 1992;

Butterfield Act

The N.T. Butterfield & Son Act, 1904 as amended from
time to time, or any other legislation setting forth the 
constitution  of  the  Bank  which  may  be  passed  by
Parliament  in  substitution  therefor  which  shall  be 
deemed to constitute the Memorandum of Association 
of the Bank for the purposes of these Bye-laws;

Companies Act

the Companies Act 1981 as amended from time to time;

Director 

Exchange

Member

Notice

Officer

a member of the Board;

the stock exchange(s) upon which securities of the Bank 
are traded;

a holder of Shares in the Bank;

written  notice  as  further  provided  in  these  Bye-laws 
unless otherwise specifically stated;

any person appointed by the Board to hold an office in 
the Bank;

Ordinary Share

an ordinary voting share par value BD$0.01 per share in 
the capital of the Bank;

Register of Directors and Officers

the register of Directors and Officers referred to in these 
Bye-laws;

Register of Members

the register of members referred to in these Bye-laws;

Secretary

Share

Treasury Share

the person appointed to perform any or all of the duties 
of  secretary  of  the  Bank  and  includes  any  deputy  or 
assistant  secretary  and  any  person  appointed  by  the 
Board to perform any of the duties of the Secretary;

any share in the capital of the Bank; and

a share of the Bank that was or is treated as having been 
acquired  and  held  by  the  Bank  and  has  been  held 
continuously by the Bank since it was so acquired and 
has not been cancelled.

.2 

In these Bye-laws, where not inconsistent with the context:
(a) 
(b) 
(c) 

words denoting the plural number include the singular number and vice versa;
words denoting the masculine gender include the feminine and neuter genders;
words importing persons include companies, associations or bodies of persons whether 
corporate or not;
the words:
(i) 
(ii)

“may” shall be construed as permissive; and
“shall” shall be construed as imperative; 

(d) 

(e) 

(f) 

(g) 

(h) 

a reference to a statutory provision shall be deemed to include any amendment or 
re-enactment thereof;
the phrase “issued and outstanding” in relation to Shares, means Shares in issue 
other than Treasury Shares;
the word “corporation” means a corporation whether or not a company within the 
meaning of the Companies Act; and
unless otherwise provided herein, words or expressions defined in the Companies Act 
shall bear the same meaning in these Bye-laws.

.3 

.4 

In these Bye-laws expressions referring to writing or its cognates shall, unless the contrary 
intention appears, include facsimile, printing, lithography, photography, electronic mail and 
other modes of representing words in visible form.
Headings used in these Bye-laws are for convenience only and are not to be used or relied 
upon in the construction hereof.

SHARES

Power to Issue Shares
.1 

Subject to these Bye-laws and to any resolution of the Members to the contrary, and without 
prejudice to any special rights previously conferred on the holders of any existing Shares or 
class or series of Shares, the Board shall have the power to issue any unissued Shares on such 
terms and conditions as it may determine whether or not the existing voting control of any 
Member is thereby affected.
Without  limitation  to  the  provisions  of  Bye-law  4,  subject  to  the  Companies  Act,  any
preference Shares may be issued or converted into Shares that (at a determinable date or at 
the option of the Bank or the holder) are liable to be redeemed on such terms and in such 
manner as may be determined by the Board (before the issue or conversion).
Without prejudice to the foregoing, neither the Bank nor the Board shall be obliged, when 
making or granting any allotment of, offer of, option over or disposal of Shares to make, or 
make available, any such offer, option or Shares to Members or others with registered addresses 
in any particular territory or territories where, in the absence of a registration statement or 
other special formalities, this would or might, in the opinion of the Board, be unlawful or 
impracticable.  Members  affected  as  a  result  of  the  foregoing  sentence  shall  not  be,  or  be 
deemed to be, a separate class of shareholders for any purpose whatsoever.

Power of the Bank to Purchase Its Shares
.1 

The Bank may purchase its own Shares for cancellation or acquire them as Treasury Shares
in accordance with the Companies Act on such terms as the Board shall think fit.
The Board may exercise all the powers of the Bank to purchase or acquire all or any part of 
its own Shares in accordance with the Companies Act.

Rights Attaching to Shares
.1 

At the date of adoption of these Bye-laws the share capital of the Bank is divided into the 
following classes:  (a)  2,000,000,000 Ordinary Shares, (b) 6,000,000,000 non-voting ordinary
shares par value BD$0.01 per share (the “Non-Voting Ordinary Shares”), (c) 110,200,001 
preference  shares  of  par  value  US$0.01  per  share  (the  “US$  Preference  Shares”)  and 
(d) 50,000,000 preference shares of par value £0.01 per share (the “£ Preference Shares” and 
together with the US$ Preference Shares, the “Preference Shares”).
The holders of Ordinary Shares shall, subject to these Bye-laws (including, without limitation, 
the rights attaching to the Preference Shares):
(a) 
(b) 

be entitled to one vote per Ordinary Share;
be entitled to such dividends as the Board may from time to time declare;

.2 

.3 

.2 

.2 

2. 

3. 

4. 

.3 

(c) 

in  the  event  of  a  winding-up  or  dissolution  of  the  Bank,  whether  voluntary  or 
involuntary or for the purpose of a reorganisation or otherwise or upon any distribution 
of capital, be entitled to the surplus assets of the Bank; and
generally be entitled to enjoy all of the rights attaching to Ordinary Shares.
(d) 
The Board is authorised to provide for the issuance of the Preference Shares in one or more
series, and to establish from time to time the number of Preference Shares to be included in 
each  such  series,  and  to  fix  the  terms,  including  designation,  powers,  preferences,  rights, 
qualifications, limitations and restrictions of the Preference Shares of each such series (and, 
for the avoidance of doubt, such matters and the issuance of such Preference Shares shall not 
be deemed to vary the rights attaching to the Ordinary Shares or, subject to the terms of any 
other series of Preference Shares, to vary the rights attached to any other series of Preference 
Shares). The authority of the Board with respect to each series shall include, but not be limited 
to, determination of the following:
(a) 

the number of Preference Shares constituting that series and the distinctive designation 
of that series;
the dividend rate on the Preference Shares of that series, whether dividends shall be 
cumulative and, if so, from which date or dates, and the relative rights of priority, if 
any, of the payment of dividends on Preference Shares of that series;
whether that series shall have voting rights, in addition to the voting rights provided 
by law, and if so, the terms of such voting rights;
whether that series shall have conversion or exchange privileges (including, without 
limitation, conversion into Ordinary Shares), and, if so, the terms and conditions of 
such conversion or exchange, including provision for adjustment of the conversion or 
exchange rate in such events as the Board shall determine;
whether  or  not  the  Preference  Shares  of  that  series  shall  be  redeemable  or 
repurchaseable, and, if so, the terms and conditions of such redemption or repurchase,
including the manner of selecting Preference Shares for redemption or repurchase if 
less than all Preference Shares are to be redeemed or repurchased, the date or dates
upon or after which they shall be redeemable or repurchaseable, and the amount per 
Preference Share payable in case of redemption or repurchase, which amount may 
vary under different conditions and at different redemption or repurchase dates;
whether  that  series  shall  have  a  sinking  fund  for  the  redemption  or  repurchase  of 
Preference Shares of that series, and, if so, the terms and amount of such sinking fund;
the  right  of  the  Preference  Shares  of  that  series  to  the  benefit  of  conditions  and 
restrictions upon the creation of indebtedness of the Bank or any subsidiary, upon the 
issue of any additional Shares (including additional Preference Shares of such series 
or  any  other  series)  and  upon  the  payment  of  dividends  or  the  making  of  other 
distributions on, and the purchase, redemption or other acquisition by the Bank or any 
subsidiary of any issued Shares;
the rights of the Preference Shares of that series in the event of voluntary or involuntary 
liquidation, dissolution or winding up of the Bank, and the relative rights of priority, 
if any, of payment in respect of Preference Shares of that series;
the rights of holders of that series to elect or appoint Directors; and
any  other  relative  participating,  optional  or  other  special  rights,  qualifications, 
limitations or restrictions of that series.

(b) 

(c) 

(d) 

(e) 

(f) 

(g) 

(h) 

(i) 
(j) 

.4 

Any Preference Shares of any series which have been redeemed (whether through the operation
of a sinking fund or otherwise) or which, if convertible or exchangeable, have been converted 
into or exchanged for Shares of any other class or classes shall have the status of authorised 
and unissued Preference Shares of the same series and may be reissued as a part of the series 

5. 

6. 
7. 
8. 

of which they were originally a part or may be reclassified and reissued as part of a new series 
of Preference Shares to be created by resolution or resolutions of the Board or as part of any 
other series of Preference Shares, all subject to the conditions and the restrictions on issuance 
set forth in the resolution or resolutions adopted by the Board providing for the issue of any 
series of Preference Shares.
At the discretion of the Board, whether or not in connection with the issuance and sale of any 
Preference Shares or other securities of the Bank, the Bank may issue securities, contracts, 
warrants  or  other  instruments  evidencing  any  Preference  Shares,  option  rights,  securities 
having  conversion  or  option  rights,  or  obligations  on  such  terms,  conditions  and  other 
provisions as are fixed by the Board, including, without limiting the generality of this authority, 
conditions that preclude or limit any person or persons owning or offering to acquire a specified 
number or percentage of the issued Ordinary Shares, other Shares, option rights, securities 
having conversion or option rights, or obligations of the Bank or transferee of the person or 
persons  from  exercising,  converting,  transferring  or  receiving  the  Shares,  option  rights, 
securities having conversion or option rights, or obligations.
All the rights attaching to a Treasury Share shall be suspended and shall not be exercised by 
the Bank while it holds such Treasury Share and, except where required by the Companies 
Act, all Treasury Shares shall be excluded from the calculation of any percentage or fraction 
of the share capital, or Shares, of the Bank.

.5 

.6 

Shares to Be Issued Fully Paid
Notwithstanding anything to the contrary in these Bye-laws, no Share shall be issued unless such
Share is fully paid up.

[INTENTIONALLY OMITTED]
[INTENTIONALLY OMITTED]
Share Certificates
.1 

.2 

.3 

.4 

The Shares of each Member may be uncertificated or evidenced by share certificates in such 
form as the Board may from time to time prescribe.
The  Bank  shall  be  under  no  obligation  to  complete  and  deliver  a  share  certificate  unless 
specifically called upon to do so by the Member to whom the Shares have been allotted.  In 
such case, the Member shall be entitled without charge to receive one certificate for all of his
Shares or several certificates each for one or more of his Shares upon payment of $10.00 for 
every certificate after the first one or such lesser sum as the Directors shall from time to time
determine.  The Board may by resolution determine, either generally or in a particular case,
that any or all signatures on share certificates may be printed thereon or affixed by mechanical 
means.
If any share certificate shall be proved to the satisfaction of the Board to have been worn out, 
lost, mislaid, or destroyed the Board shall, upon request by the Member, cause a new certificate
to be issued without charge and may request an indemnity for the lost certificate if it sees fit.
Notwithstanding any provisions of these Bye-laws:
(a) 

the Directors shall, subject to the Companies Act and any other applicable laws and 
regulations and the facilities and requirements of any relevant system concerned, have 
power to implement any arrangements they may, in their absolute discretion, think fit 
in relation to the evidencing of title to and transfer of uncertificated Shares and to the
extent such arrangements are so implemented, no provision of these Bye-laws shall 
apply or have effect to the extent that it is in any respect inconsistent with the holding 
or transfer of Shares in uncertificated form; and
unless otherwise determined by the Directors and as permitted by the Companies Act 
and any other applicable laws and regulations, no person shall be entitled to receive 

(b) 

a certificate in respect of any Share for so long as the title to that Share is evidenced 
otherwise than by a certificate and for so long as transfers of that Share may be made 
otherwise than by a written instrument.

.5 

.6 

Where a Member has sold part of his holding, that Member is entitled to a certificate for the 
balance of his holding without charge.
Notwithstanding anything to the contrary in these Bye-laws, Shares that are listed  or admitted 
to trading on an Exchange shall be transferred in accordance with the rules and regulations 
of such Exchange and the applicable transfer agent of the Bank.

Fractional Shares
The Bank may issue its Shares in fractional denominations and deal with such fractions to the same
extent as its whole Shares, and Shares in fractional denominations shall have in proportion to the 
respective  fractions  represented  thereby  all  of  the  rights  of  whole  Shares  including  (but  without 
limiting the generality of the foregoing) the right to vote, to receive dividends and distributions and 
to participate in a winding-up.

Ownership
.1 

The Bank may at any time enquire in writing of any Member:
whether or not he is the beneficial owner of the Shares;
(a) 
whether or not he is under any obligation to exercise any rights attaching to that Share
(b) 
at the instance of, or for the benefit of, another person, and, if so, the name of such
other person; and
whether he owns that Share jointly or severally with another person and, if so, the
name of such other person who has such an interest;

(c) 

and the Bank may further require a person who responds to such enquiry to furnish such proof 
of the correctness of his response as the Bank considers necessary.

.2 

Any person to whom an enquiry is made pursuant to Bye-law 10.1 shall reply in writing within 
fourteen (14) days after receipt of the enquiry and shall provide the information required.

REGISTRATION OF SHARES

Register of Members
.1 

.2 

The Board shall cause to be kept in one or more books a Register of Members and shall enter 
therein the particulars required by the Companies Act.
The Register of Members shall be open to inspection without charge at the registered office 
of the Bank or at such other place in Bermuda convenient for inspection on every business
day, subject to such reasonable restrictions as the Board may impose, so that not less than two 
hours in each business day be allowed for inspection.  The Register of Members may, after 
notice has been given in accordance with the Companies Act, be closed for any time or times 
not exceeding in the whole thirty (30) days in each year.

Registered Holder Absolute Owner
The Bank shall be entitled to treat the registered holder of any Share as the absolute owner thereof 
and accordingly shall not be bound to recognise any equitable claim or other claim to, or interest in,
such Share on the part of any other person.

Transfer of Registered Shares
.1 

An instrument of transfer shall be in writing in the form of the following, or as near thereto 
as circumstances admit, or in such other form as the Board may accept:

Transfer of a Share or Shares

9. 

10. 

11.

12. 

13. 

[         ] (the “Bank”)

FOR VALUE RECEIVED [amount], I, [name of transferor] hereby sell, assign and transfer 
unto [transferee] of [address], [number] shares of the Bank.

Status of Transferor:  Bermudian* [ ] Other _______________________

Status of Transferee**:  Bermudian* [ ] Other _______________________

If joint holders, state the type of co-ownership to be acquired by the Transferees:  Joint tenancy/
Tenancy in common.

DATED this [ ] day of [ ], 20[ ]

Signed by:

In the presence of:

Transferorr

Witness

Transferee 

Witness

* Bermudian has the meaning prescribed in the Companies Act 1981 and includes, inter 
alia, (a) any person who has Bermudian status by virtue of the law relating to immigration;
(b) a local company in which the percentage of Shares beneficially owned by Bermudians 
is not less than 80% of the total issued share capital; or (c) a wholly owned subsidiary of a 
local company.

** Where the shares are to be acquired by the Transferee as nominee, the status of the beneficial 
owner must be given.

Such instrument of transfer shall be signed by (or, in the case of a party that is a corporation,
on behalf of) the transferor and transferee, provided that, in the case of a fully paid up Share, 
the Board may accept the instrument signed by or on behalf of the transferor alone.  The 
transferor shall be deemed to remain the holder of such Share until the same has been registered 
as having been transferred to the transferee in the Register of Members.
The Board may refuse to recognise any instrument of transfer unless it is accompanied by the 
certificate, if any, in respect of the Shares to which it relates and by such other evidence as 
the Board may reasonably require to show the right of the transferor to make the transfer.
No fee shall be payable to the Company for registration of any transfer of Shares.
The joint holders of any Share may transfer such Share to one or more of such joint holders, 
and  the  surviving  holder  or  holders  of  any  Share  previously  held  by  them  jointly  with  a 
deceased Member may transfer any such Share to the executors or administrators of such 
deceased Member.
The Board shall refuse to register a transfer unless all applicable consents, authorisations and 
permissions of any  governmental body  or  agency in Bermuda have been obtained or if a 
transfer would otherwise violate any statutory restriction on transfers.  If the Board refuses 
to register a transfer of any Share, the Secretary shall, within three (3) months after the date 

.2 

.3 

.4 
.5 

.6 

 
 
 
 
 
 
.7 

.8 

on which the transfer was lodged with the Bank, send to the transferor and transferee notice
of the refusal.
Shares may be transferred without a written instrument if transferred by an appointed agent 
or otherwise in accordance with the Companies Act.
Notwithstanding anything to the contrary in these Bye-laws, Shares that are listed or 
admitted to trading on an Exchange shall be transferred in accordance with the rules and 
regulations of such Exchange and the applicable transfer agent of the Bank.

14. 

Transmission of Registered Shares
.1 

.2 

In the case of the death of a Member, the survivor or survivors where the deceased Member 
was a joint holder, and the legal personal representatives of the deceased Member where the 
deceased Member was a sole holder, shall be the only persons recognised by the Bank as 
having any title to the deceased Member’s interest in the Shares.  Nothing herein contained 
shall release the estate of a deceased joint holder from any liability in respect of any Share
which had been jointly held by such deceased Member with other persons.  Subject to the 
Companies Act, for the purpose of this Bye--law, legal personal representative means the 
executor or administrator of a deceased Member or such other person as the Board may, in
its absolute discretion, decide as being properly authorised to deal with the Shares of a deceased 
Member.
Any person becoming entitled to a Share in consequence of the death or bankruptcy of any 
Member may be registered as a Member upon such evidence as the Board may deem sufficient 
or may elect to nominate some person to be registered as a transferee of such Share, and in
such case the person becoming entitled shall execute in favour of such nominee an instrument 
of transfer in writing in the form, or as near thereto as circumstances admit, of the following:
Transfer by a Person Becoming Entitled on Death/Bankruptcy of a Member

[

] (the “Bank”)

I/We, having become entitled in consequence of the [death/bankruptcy] of [name and address
of deceased/bankrupt Member] to [number] share(s) standing in the Register of Members of 
the  Bank  in  the  name  of  the  said  [name  of  deceased/bankrupt  Member]  instead  of  being 
registered myself/ourselves, elect to have [name of transferee] (the “Transferee”) registered 
as a transferee of such share(s) and I/we do hereby accordingly transfer the said share(s) to
the Transferee to hold the same unto the Transferee, his or her executors, administrators and 
assigns, subject to the conditions on which the same were held at the time of the execution 
hereof; and the Transferee does hereby agree to take the said share(s) subject to the same 
conditions.

DATED this [ ] day of [ ], 20[ ] Signed by:

In the presence of:

Transferorr

Witness

Transferee 

Witness

 
 
 
 
 
 
 
 
 
 
 
.3 

.4 

.5 

On the presentation of the foregoing materials to the Board, accompanied by such evidence 
as the Board may require to prove the title of the transferor, the transferee shall be registered 
as a Member.  Notwithstanding the foregoing, the Board shall, in any case, have the same 
right to decline or suspend registration as it would have had in the case of a transfer of the
Share by that Member before such Member’s death or bankruptcy, as the case may be.
Where two or more persons are registered as joint holders of a Share or Shares, then in the 
event of the death of any joint holder or holders, the remaining joint holder or holders shall 
be absolutely entitled to such Share or Shares and the Bank shall recognise no claim in respect 
of the estate of any joint holder except in the case of the last survivor of such joint holders.
Notwithstanding anything to the contrary in these Bye-laws, Shares that are listed or admitted 
to trading on an Exchange shall be transferred in accordance with the rules and regulations 
of such Exchange and the applicable transfer agent of the Bank.

ALTERATION OF SHARE CAPITAL

Power to Alter Capital
.1 

If  authorised  by  resolution  of  the  Members,  the  Bank  may  increase,  divide,  consolidate, 
subdivide, change the currency denomination of, diminish or otherwise alter or reduce its 
share capital in any manner permitted by the Companies Act.
Where, on any alteration or reduction of share capital or otherwise, fractions of Shares or 
some other difficulty would result, the Board may deal with or resolve the same in such manner 
as it thinks fit.

.2 

Variation of Rights Attaching to Shares
If, at any time, the share capital is divided into different classes of Shares, the rights attached to any 
class (unless otherwise provided by the terms of issue of the Shares of that class) may, whether or 
not the Bank is being wound-up, be varied with the consent in writing of the holders of three-fourths 
of the issued Shares of that class or with the sanction of a resolution passed by a majority of the votes 
cast at a separate general meeting of the holders of the Shares of the class at which meeting the 
necessary quorum shall be two (2) persons holding or representing by proxy one-third of the issued 
Shares of the class. The rights conferred upon the holders of the Shares of any class issued with
preferred or other rights shall not, unless otherwise expressly provided by the terms of issue of the 
Shares of that class, be deemed to be varied by the creation or issue of further Shares ranking pari 
passu therewith.

DIVIDENDS AND CAPITALISATION

Dividends
.1 

The Board may, subject to these Bye-laws and in accordance with the Companies Act, declare 
a dividend to be paid to the Members, in proportion to the number of Shares held by them, 
and such dividend may be paid in cash or wholly or partly in specie, in which case the Board 
may fix the value for distribution in specie of any assets.  No unpaid dividend shall bear 
interest as against the Bank.
The Board may fix any date as the record date for determining the Members entitled to receive 
any dividend.
The Bank may pay dividends in proportion to the amount paid up on each Share where a 
larger amount is paid up on some Shares than on others.
The Board may declare and make such other distributions (in cash or in specie) to the Members 
as may be lawfully made out of the assets of the Bank.  No unpaid distribution shall bear 
interest as against the Bank.

.2 

.3 

.4 

15. 

16. 

17. 

18. 

Power to Set Aside Profits
The Board may, before declaring a dividend, set aside out of the surplus or profits of the Bank, such 
amount as it thinks proper as a reserve to be used to meet contingencies or for equalising dividends
or for any other purpose.

19.  Method of Payment

.1 

.2 

.3 

.4 

Any dividend or other monies payable in respect of a Share may be paid by cheque or draft 
sent through the post directed to the address of the Member in the Register of Members (in
the case of joint Members, the senior joint holder, seniority being determined by the order in 
which the names stand in the Register of Members), or by direct transfer to such bank account 
as such Member may direct.  Every such cheque shall be made payable to the order of the 
person to whom it is sent or to such persons as the Member may direct, and payment of the 
cheque or draft shall be a good discharge to the Bank.  Every such cheque or draft shall be 
sent at the risk of the person entitled to the money represented thereby.  If two or more persons
are registered as joint holders of any Shares any one of them can give an effectual receipt for 
any dividend paid in respect of such Shares.
Any dividend and or other monies payable in respect of a Share which has remained unclaimed 
for a period of seven (7) years from the date when it became due for payment shall, if the 
Board so resolves, be forfeited and cease to remain owing by the Bank provided that during
that seven (7) year period at least three dividends in respect of the Shares in question have 
become payable and no dividend during that period has been claimed and on or after the expiry 
of the seven (7) year period the Bank has given notice by advertisement locally and also in a 
newspaper circulating in the area of the last known address of the Member or the address at 
which service of notices may be effected in the manner authorised by these Bye-laws is located, 
of its intention to declare the monies forfeit, and provided that the applicable Exchange has 
been informed of such intention.  The payment of any unclaimed dividend or other monies 
payable in respect of a Share may (but need not) be paid by the Bank into an account separate 
from the Bank’s own account.  Such payment shall not constitute the Bank as trustee in respect 
thereof.
The Bank shall be entitled to cease sending dividend cheques and drafts by post or otherwise 
to a Member if those instruments have been returned undelivered to, or left uncashed by, that 
Member  on  at  least  two  (2)  consecutive  occasions,  or,  following  one  (1)  such  occasion, 
reasonable enquiries have failed to establish the Member’s new address.  The entitlement 
conferred  on  the  Bank  by  this  Bye-law  19.3  in  respect  of  any  Member  shall  cease  if  the 
Member claims a dividend or cashes a dividend cheque or draft.
The Bank shall be entitled to sell the Shares of a Member who is untraceable if:
(a) 

During any period of seven (7) years at least three (3) dividends in respect of the Shares
in question have become payable and no dividend during that period has been claimed;
and
On or after expiration of the seven (7) years the Bank has given notice, by advertisement 
published in a daily newspaper in Bermuda and also in a newspaper circulating in the
area in which the last known address of the Member or the address at which service
of notices may be effected in the manner authorised by these Bye-laws is located, of 
its  intention  to  sell  the  Shares  and  has  informed  the  applicable  Exchange  of  such
intention.

(b) 

If the Bank in accordance with this Bye-law elects to sell the unclaimed Shares on the open 
market, then the Bank shall be entitled to keep the proceeds of any such sale.

20. 

21. 

22. 

23. 

.2 

.2 

.3 

.4 

Capitalisation
.1 

The Board may capitalise any amount for the time being standing to the credit of any of the
Bank’s share premium or other reserve accounts or to the credit of the profit and loss account 
or otherwise available for distribution by applying such amount in paying up unissued Shares 
to be allotted as fully paid up bonus Shares pro-rata (except in connection with the conversion 
of Shares of one class to Shares of another class) to the Members.
The Board may capitalise any amount for the time being standing to the credit of a reserve 
account or amounts otherwise available for dividend or distribution by applying such amounts 
in paying up in full, partly or nil paid up Shares of those Members who would have been
entitled to such amounts if they were distributed by way of dividend or distribution.

MEETINGS OF MEMBERS

Annual General Meetings
The annual general meeting of the Bank shall be held in each year at such time and place as the
Chairman or the Board shall appoint.  Only persons who are proposed or nominated by the Board, 
or by one or more Members in accordance with Bye-law 39, shall be eligible for election as Directors
at an annual general meeting and only such other business shall be conducted or considered, as shall 
have been properly brought before the meeting by the Board or Members. 

Special General Meetings
The Chairman or the Board may convene a special general meeting whenever in their judgment such 
a meeting is necessary.  Only persons who are proposed or nominated by the Board, or by one or 
more Members in accordance with Bye-law 39, shall be eligible for election as Directors at a special
general meeting and only such other business shall be conducted or considered, as shall have been 
properly brought before the meeting by the Board.  

Requisitioned General Meetings and Other Business
.1 

The  Board  shall,  on  the  requisition  of  Members  holding  at  the  date  of  the  deposit  of  the 
requisition not less than one-tenth of such of the paid-up share capital of the Bank as at the 
date of the deposit carries the right to vote at general meetings, forthwith proceed to convene 
a special general meeting pursuant to the Companies Act.
In  addition  to  any  other  rights  of  Members  under  the  Companies Act  or  these  Bye-laws,
business  may  be  brought  before  any  annual  general  meeting  by  any  person  who:  (a)  is  a
Member of record on the date of the giving of the notice provided for in this Bye-law 23 and 
on the record date for the determination of Members entitled to receive notice of and vote at 
such meeting; and (b) complies with the notice procedures set forth in this Bye-law 23, unless
such notice procedures are waived by the Board.
In addition to any other applicable requirements, for business to be proposed by a Member 
pursuant  to  Bye-law  23.2,  such  Member  must  have  given  timely  notice  thereof  in  proper 
written form to the Secretary.
To be timely, a notice given to the Secretary must be delivered to or mailed and received by
the Secretary at the Bank’s registered office not less than ninety (90) days nor more than one-
hundred twenty (120) days before the anniversary of the last annual general meeting.  In the 
event the annual general meeting is called for a date that is greater than thirty (30) days before 
or after such anniversary, the notice must be so delivered or mailed and received not later than 
ten (10) days following the earlier of the date on which notice of the annual general meeting
was posted to Members or the date on which public disclosure of the date of the annual general 
meeting was made. 

.5 

.6 

.7 

24. 

Notice
.1 

.2 

.3 

To be in proper written form, a notice given to the Secretary pursuant to this Bye-law 23 must 
set forth as to each matter such Member proposes to bring before the annual general meeting: 
(a) a brief description of the business desired to be brought before the annual general meeting,
the  text  of  the  proposal  or  business  (including  the  text  of  any  resolutions  proposed  for 
consideration and, in the event that such business includes a proposal to amend these Bye-
laws, the language of the proposed amendment) and the reasons for conducting such business 
at the  annual general meeting; (b) the name and record address of such Member and of the 
beneficial owner, if any, on whose behalf the business is being proposed; (c) the class or series 
and number of Shares of the Bank which are registered in the name of or beneficially owned 
by such Member and such beneficial owner (including any Shares as to which such Member 
or such beneficial owner has a right to acquire ownership at any time in the future); (d) a 
description of all derivatives, swaps or other transactions or series of transactions engaged 
in, directly or indirectly, by such Member or such beneficial owner, the purpose or effect of 
which is to give such Member or such beneficial owner economic risk similar to ownership 
of Shares; (e) a description of all agreements, arrangements, understandings or relationships 
engaged in, directly or indirectly, by such Member or such beneficial owner, the purpose or 
effect of which is to mitigate loss to, reduce the economic risk (or ownership or otherwise) 
of any Shares or any class or series of Shares of the Bank, manage the risk of Share price 
changes for, or increase or decrease the voting power of, such Member or beneficial owner, 
or which provides, directly or indirectly, such Member or beneficial owner with the opportunity 
to profit from any decrease in the price or value of the Shares or any class or series of Shares 
of the Bank; (f) a description of all agreements, arrangements, understandings or relationships 
between such Member or such beneficial owner and any other person or persons (including
their  names)  in  connection  with  the  proposal  of  such  business  by  such  Member  and  any 
material  interest  of  such  Member  or  such  beneficial  owner  in  such  business;  and  (g)  a 
representation that such Member intends to appear in person or by proxy at the annual general
meeting to bring such business before the annual general meeting.
Once business has been properly brought before an annual general meeting in accordance
with the procedures set forth in this Bye-law 23, nothing in this Bye-law shall be deemed to 
preclude discussion by any Member of such business. If the chairman of the annual general
meeting determines that business was not properly brought before the annual general meeting 
in accordance with this Bye-law 23, the chairman shall declare to the meeting that the business 
was not properly brought before the meeting and the determination of the chairman shall be
final and such business shall not be transacted.
No business may be transacted at an annual general meeting or requisitioned general meeting, 
other than business that is either (a) properly brought before the annual general meeting by 
or at the direction of the Board (or any duly authorised committee thereof); or (b) properly
brought before the meeting by any Member or Members in accordance with the Companies 
Act and these Bye-laws.

At least twenty-one (21) days’ notice of an annual general meeting shall be given to each 
Member entitled to attend and vote thereat stating the date, place and time at which the meeting
is to be held, that the appointment or election of Directors will take place thereat, and, as far 
as practicable, the other business to be conducted at the meeting.  
At  least  twenty-one  (21)  days’  notice  of  a  special general  meeting shall be  given to each
Member entitled to attend and vote thereat stating the date, place and time at which the meeting
is to be held, and, as far as practicable, the business to be conducted at the meeting.
The Board may fix any date as the record date for determining the Members entitled to receive 
notice of and to vote at any general meeting of the Bank.

.4 

.5 

A general meeting shall, notwithstanding that it is called on shorter notice than that specified 
in these Bye-laws, be deemed to have been properly called if it is so agreed by (a) all the 
Members entitled to attend and vote thereat in the case of an annual general meeting; and (b) 
a majority in number of the Members having the right to attend and vote at the meeting, being
a majority together holding not less than 95% in nominal value of the Shares giving a right 
to attend and vote thereat in the case of a special general meeting.
The accidental omission to give notice of a general meeting to, or the non-receipt of a notice 
of  a  general  meeting  by,  any  person  entitled  to  receive  notice  shall  not  invalidate  the 
proceedings at that meeting.

25. 

Giving Notice and Access
.1 

A notice may be given by the Bank to a Member:
(a) 
(b) 

by delivering it to such Member in person; 
by sending it by letter mail or courier to such Member’s address in the Register of 
Members;
by transmitting it by electronic means (including facsimile and electronic mail, but 
not telephone) in accordance with such directions as may be given by such Member 
to the Bank for such purpose; or
by delivering it in accordance with the provisions of the Companies Act pertaining to 
delivery of electronic records by publication on a website.

(c) 

(d) 

.2 

.3 

.4 

Any notice required to be given to a Member shall, with respect to any Shares held jointly by 
two (2) or more persons, be given to whichever of such persons is named first in the Register 
of Members, and notice so given shall be sufficient notice to all the holders of such Shares.
Any notice delivered in accordance with Bye-law 25.1(a) shall be deemed to have been served 
upon delivery. Any notice delivered in accordance with Bye-law 25.1(b) shall be deemed to 
have been served one (1) day after the date on which it is deposited, with postage or courier 
fees (as the case may be) prepaid, in the mail of the any member state of the European Union, 
the United Kingdom, the United States, Canada or Bermuda, or with any courier service (as 
the case may be).  Any notice delivered in accordance with Bye-law 25.1(c) shall be deemed 
to have been served at the time when the same would be delivered in the ordinary course of 
transmission and, in proving such service, it shall be sufficient to prove that the notice was 
properly addressed and prepaid, if posted, and the time when it was posted, delivered to the 
courier or transmitted by electronic means.  Any notice delivered in accordance with Bye-
law 25.1(d) shall be deemed to have been delivered at the time when the requirements of the
Companies Act in that regard have been met.
The Bank shall be under no obligation to send a notice or other document to the address shown 
for any particular Member in the Register of Members if the Board considers that the legal 
or practical problems under the laws of, or the requirements of any regulatory body or stock 
exchange in, the territory in which that address is situated, are such that it is necessary or 
expedient not to send the notice or document concerned to such Member at such address and 
may require a Member with such an address to provide the Bank with an alternative acceptable 
address for delivery of notices by the Bank.

26. 

Postponement or Cancellation of General Meeting
The Chairman or the Board may, and the Secretary on instruction from the Chairman or the Board 
shall, postpone or cancel any general meeting called in accordance with these Bye-laws (other than
a meeting requisitioned under these Bye-laws) provided that notice of postponement or cancellation 
is given to each Member before the time for such meeting.  Fresh notice of the date, time and place 
for the postponed or cancelled meeting shall be given to the Members in accordance with these Bye-
laws.

27. 

28. 

29. 

30. 

.2 

.2 

Electronic Participation and Security at General Meetings
.1 

Members  may  participate  in  any  general  meeting  by  such  telephonic,  electronic  or  other 
communication  facilities  or  means  as  permit  all  persons  participating  in  the  meeting  to 
communicate with each other simultaneously and instantaneously, and participation in such 
a meeting shall constitute presence in person at such meeting.
The Board may, and at any general meeting the chairman of such meeting may, make any 
arrangement and impose any requirement or restriction it or he considers appropriate to ensure
the security of a general meeting including, without limitation, requirements for evidence of 
identity to be produced by those attending the meeting, the searching of their personal property
and the restriction of items that may be taken into the meeting place.  The Board and, at any 
general meeting, the chairman of such meeting are entitled to refuse entry to a person who
refuses to comply with any such arrangements, requirements or restrictions.

Quorum at General Meetings
.1 

At any general meeting two or more persons present in person at the start of the meeting and 
representing in person or by proxy in excess of 25% of the total issued voting Shares in the 
Bank shall form a quorum for the transaction of business.
If within half an hour from the time appointed for the meeting a quorum is not present, then, 
in the case of a meeting convened on a requisition, the meeting shall be deemed cancelled 
and, in any other case, the meeting shall stand adjourned to the same day one (1) week later, 
at the same time and place or to such other day, time or place as the Secretary may determine.  
Unless the meeting is adjourned to a specific date, place and time announced at the meeting 
being adjourned, fresh notice of the date, place and time for the resumption of the adjourned 
meeting shall be given to each Member entitled to attend and vote thereat in accordance with
these Bye-laws.

Chairman to Preside at General Meetings
.1 

.3 

.2 

The Chairman, if there be one, and if not the Vice-Chairman, if there be one, shall act as 
chairman at all general meetings at which such person is present.  In their absence, a chairman 
of the meeting shall be appointed or elected by those present at the meeting and entitled to 
vote.
The Board and the chairman of any general meeting may make any arrangement and impose 
any requirement or restriction it or he considers appropriate to ensure the security of a general 
meeting including, without limitation, requirements for evidence of identity to be produced 
by those attending the meeting, the searching of their personal property and the restriction of 
items that may be taken into the meeting place. The Board and the chairman of any general 
meeting shall be entitled to refuse entry to a person who refuses to comply with any such 
arrangements, requirements or restrictions.
At any general meeting if an amendment is proposed to any resolution under consideration 
and the chairman of the meeting rules on whether the proposed amendment is out of order,
the proceedings on the substantive resolution shall not be invalidated by any error in such 
ruling. 
Voting on Resolutions
.1 

Subject to the Companies Act and these Bye-laws, any question proposed for the consideration 
of the Members at any general meeting shall be decided by the affirmative votes of a majority 
of the votes cast in accordance with these Bye-laws and in the case of an equality of votes 
the resolution shall fail.
Notwithstanding any other provisions of these Bye-Laws to the contrary, the following matters, 
except to the extent any proposal in respect of such a matter has received the prior approval 
of the Board, shall require the affirmative vote of not less than two-thirds of all voting rights 
attached to all issued and outstanding Shares:

.2 

(a) 
(b) 

(c) 

removal of a Director other than for cause;
the approval of an amalgamation, merger or consolidation with or into any other person,
arrangement, reconstruction or sale, lease, conveyance, exchange or other transfer of 
all or substantially all the Bank’s assets, or in each case, an equivalent transaction; 
commencement of proceedings seeking winding-up, liquidation or reorganisation of 
the Bank.

.3 

At any general meeting if an amendment is proposed to any resolution under consideration 
and the chairman of the meeting rules on whether or not the proposed amendment is out of 
order, the proceedings on the substantive resolution shall not be invalidated by any error in 
such ruling.

Restrictions on Voting Rights
.1 

In this Bye-Law unless the context otherwise requires:
“Relevant Shareholder” means any person who is not Bermudian as defined in the Companies 
Act who is interested in Shares which constitute more than 40% of all Shares then issued and 
outstanding.

31. 

“Relevant Shares” means those Shares in which a Relevant Shareholder has an interest which 
constitute more than 40% of all Shares then issued and outstanding and which are in excess 
of that 40% interest.

.2 

.3 

A Relevant Shareholder shall not be entitled to vote the Relevant Shares at any general meeting 
of the Bank without the prior written approval of the Minister of Finance.
In this Bye-Law the word “interest” means (and “interests” and “interested in Shares” shall 
be construed accordingly) any interest of any kind whatsoever in Shares including but not 
limited to the following:
(a) 
(b) 
(c) 

any interest in Shares comprised in property held on trust;
any contractual right to purchase Shares whether for cash or other consideration;
any interest by virtue of any right or obligation (whether subject to conditions or not)
to exercise any right conferred by the holding of Shares including but not limited to
voting rights or any entitlement to control the exercise of any such right;
any right to call for delivery of Shares;
the right to acquire an interest in the Shares or an obligation to take an interest in 
Shares; or
the power to dispose of Shares.

(d) 
(e) 

(f) 
PROVIDED THAT:

(g) 
(h) 

(i) 

persons having a joint interest shall be taken each of them to have that interest;
a person shall be taken to be interested in any Shares in which an associate (within
the meaning of the Banks Act) of that person is interested;
a person shall be interested in Shares if a body corporate is interested in them and:
(i) 

that body corporate or its directors are accustomed to act in accordance with
the directions or instructions of that person; or
that person is entitled by virtue of any right or obligation (whether subject to
conditions or not) to exercise or control the exercise of one third or more of 
the voting power at general meetings of that body corporate, and where such 
body corporate is entitled to control the exercise of any of the voting power at 
general meetings of another body corporate such voting power shall be taken 
to be exercisable by that person.

(ii)

32. 

PROVIDED ALSO THAT the following interests shall be disregarded if the person in question 
is under any obligation to exercise or control the exercise of the voting rights of the Shares
at the instance of any other person:

(j) 
(k) 

(l) 
(m) 

(n) 

(o) 

(p) 
(q) 

any interest of a custodian trustee or a bare trustee;
any interest of a licensed bank or other financial institution held by way of security
for the purposes of a transaction entered into in the ordinary course of banking business;
an interest of a personal representative of any estate;
any interest of a person arising by reason only that such person has been appointed a 
proxy to vote at a specified meeting of shareholders and at any adjournment of that 
meeting or has been appointed by a body corporate to act as its representative at any 
meeting of shareholders;
any interest of any underwriter or sub-underwriter in any offer of Shares provided the 
agreement or interest is confined to that purpose and any matters incidental to it;
any interest of any market maker in the Shares which has been approved by the Board 
provided the interest is confined to that purpose and any matters incidental to it;
any interest as a beneficiary under a pension or retirement benefits scheme; 
the interests of any subsidiary of the Bank.

Power to Demand a Vote on a Poll
.1 

Notwithstanding the foregoing, a poll may be demanded by any of the following persons:
(a) 
(b) 
(c) 

the chairman of such meeting;
at least three Members present in person or represented by proxy; 
any  Member  or  Members  present  in  person  or  represented  by  proxy  and  holding 
between them not less than one-tenth of the total voting rights of all the Members 
having the right to vote at such meeting; or
any Member or Members present in person or represented by proxy holding Shares
in the Bank conferring the right to vote at such meeting, being Shares on which an 
aggregate sum has been paid up equal to not less than one-tenth of the total amount 
paid up on all such Shares conferring such right.

(d) 

.2 

.3 

.4 

Where a poll is demanded, subject to any rights or restrictions for the time being lawfully
attached to any class of Shares, every person present at such meeting shall have one vote for 
each Share of which such person is the holder or for which such person holds a proxy and 
such vote shall be counted by ballot as described herein, or in the case of a general meeting 
at which one or more Members are present by telephone, electronic or other communication 
facilities or means, in such manner as the chairman of the meeting may direct and the result 
of such poll shall be deemed to be the resolution of the meeting at which the poll was demanded 
and shall replace any previous resolution upon the same matter which has been the subject 
of a show of hands. A person entitled to more than one vote need not use all his votes or cast 
all the votes he uses in the same way.
A poll demanded for the purpose of electing a chairman of the meeting or on a question of 
adjournment shall be taken forthwith.  A poll demanded on any other question shall be taken 
at such time and in such manner during such meeting as the chairman (or acting chairman) 
of the meeting may direct.  Any business other than that upon which a poll has been demanded 
may be conducted pending the taking of the poll.
Where a vote is taken by poll, each person physically present and entitled to vote shall be
furnished with a ballot paper on which such person shall record his vote in such manner as 
shall be determined at the meeting having regard to the nature of the question on which the 
vote is taken.  Each ballot paper shall be signed or initialed or otherwise marked so as to 
identify the voter and the registered holder in the case of a proxy.  Each person present by 

telephone, electronic or other communication facilities or means shall cast his vote in such 
manner as the chairman of the meeting shall direct.  At the conclusion of the poll, the ballot 
papers and votes cast in accordance with such directions shall be examined and counted by
one or more scrutineers appointed by the chairman of the meeting for the purpose.  The result 
of the poll shall be declared by the chairman of the meeting.

Voting by Joint Holders of Shares
In the case of joint holders, the vote of the senior who tenders a vote (whether in person or by proxy) 
shall be accepted to the exclusion of the votes of the other joint holders, and for this purpose seniority 
shall be determined by the order in which the names stand in the Register of Members.

Instrument of Proxy
.1 

A  Member  may  appoint  a  proxy  by  (a)  an  instrument  appointing  a  proxy  in  writing  in 
substantially the following form or such other form as the Board may determine from time
to time:

Proxy

33. 

34. 

[

] (the “Bank”)

I/We, [insert name(s) here], being a [Member/holder of shares] of the Bank with [number] 
shares, HEREBY APPOINT [name] of [address] or failing him, [name] of [address] to be my/
our proxy to vote for me/us at the meeting of the Members held on the [ ] day of [ ], 20[ ] and 
at any adjournment thereof.  (Any restrictions on voting to be inserted here.)

Signed this [ ] day of [ ], 20[ ]

Member(s)

.2 

.3 

.4 

.5 

or (b) such telephonic, electronic or other means as may be approved by the Board.

In respect of Shares held by the BSD Nominee, the instrument of proxy shall be in such form
as required by the BSD Regulations and shall, if so required by the BSD Regulations allow 
for the BSD Account Holder for whom the Shares are held by the BSD Nominee to appoint 
an alternative person as proxy in place of the person named in the instrument of proxy where 
relevant.  The Bank shall issue and send to each BSD Account Holder such an instrument of 
proxy in respect of that BSD Account Holder’s Shares on behalf of and in the name of the
BSD Nominee, which instrument of proxy need not be signed on behalf of the BSD Nominee.  
Any proxy appointed pursuant to such an instrument of proxy shall be afforded the opportunity 
to attend, speak and vote at meetings as though such person were an individual Member and 
the registered holder of the Shares for which the proxy is appointed.
A Member who is the holder of two or more Shares may appoint more than one proxy to
represent him and vote on his behalf in respect of different Shares.
The decision of the chairman of any general meeting as to the validity of any appointment of 
a proxy shall be final.
A Member may appoint a standing proxy by depositing at the registered office of the Bank a 
proxy  in  an  appropriate  form  and  such  proxy  shall  be  valid  for  any and all matters  to be 
approved by Members pursuant to general meetings until notice of revocation is received by 
the Secretary at the office of the Bank.  Where a standing proxy exists, its operation shall be 
deemed to have been suspended at any general meeting at which the Member is present or in 

35. 

36. 

respect to which the Member has specially appointed a proxy.  The Bank may from time to 
time require such evidence as it shall deem necessary as to the due execution and continuing 
validity of a standing proxy and the operation of that standing proxy shall be deemed to be 
suspended until the Bank has received and is satisfied with the requested evidence.

Representation of Corporate Member
.1 

A corporation which is a Member may, by written instrument, authorise such person or persons 
as it thinks fit to act as its representative at any meeting and any person so authorised shall
be  entitled  to  exercise  the  same  powers  on  behalf  of  the  corporation  which  such  person 
represents as that corporation could exercise if it were an individual Member, and that Member 
shall  be  deemed  to  be  present  in  person  at  any  such  meeting  attended  by  its  authorised 
representative or representatives.
Notwithstanding the foregoing, the chairman of the meeting may accept such assurances as 
he thinks fit as to the right of any person to attend and vote at general meetings on behalf of 
a corporation which is a Member.

Adjournment of General Meeting
.1 

The chairman of any general meeting at which a quorum is present may with the consent of 
Members holding a majority of the voting rights of those Members present in person or by 
proxy (and shall if so directed by Members holding a majority of the voting rights of those 
Members present in person or by proxy), adjourn the meeting.
In addition, the chairman of the meeting may adjourn the meeting to another time and place 
without such consent or direction if it appears to him that:
(a) 

it is likely to be impracticable to hold or continue that meeting because of the number 
of Members wishing to attend who are not present;
the unruly conduct of persons attending the meeting prevents, or is likely to prevent, 
the orderly continuation of the business of the meeting; or
an adjournment is otherwise necessary so that the business of the meeting may be 
properly conducted.

(b) 

(c) 

Unless the meeting is adjourned to a specific date, place and time announced at the meeting 
being adjourned, fresh notice of the date, place and time for the resumption of the adjourned 
meeting shall be given to each Member entitled to attend and vote thereat in accordance with
these Bye-laws.

37.  Written Resolutions of the Members Not Permitted

Notwithstanding any provision of the Companies Act, the Members may adopt resolutions only at 
general meetings held in accordance with these Bye-laws and not by written resolution.

38. 

Directors Attendance at General Meetings
The Directors shall be entitled to receive notice of, attend and be heard at any general meeting.

DIRECTORS AND OFFICERS

39. 

Election of Directors
.1 

The Board shall consist of such number of Directors being not less than six Directors and not 
more than such maximum number of Directors, not exceeding twelve Directors, as the Board 
may from time to time determine.
Only persons who are proposed in accordance with this Bye-law shall be eligible for 
appointment or election as Directors at general meetings.  A person may be proposed for 
election or appointment as a Director at a general meeting either by the Board or by one or 
more Members holding Shares which in the aggregate carry not less than 5% of the voting 
rights in respect of the election of Directors.  Where any person, other than a person 

.2 

.2 

.3 

.2 

proposed for election or appointment as a Director by the Board, is to be proposed for 
appointment or election as a Director, written notice of the proposal must be given to the 
Bank, and of his willingness to serve as a Director, as follows.  Where a Director is to be 
appointed or elected:
(a) 

at an annual general meeting, such notice must be given not less than 90 days nor 
more than 120 days before the anniversary of the last annual general meeting prior 
to the giving of the notice or, in the event the annual general meeting is called for a 
date that is not 30 days before or after such anniversary the notice must be given 
not later than 10 days following the earlier of the date on which notice of the annual 
general meeting was posted to Members or the date on which public disclosure of 
the date of the annual general meeting was made; and
at a special general meeting, such notice must be given not later than 10 days 
following the earlier of the date on which notice of the special general meeting was
posted to Members or the date on which public disclosure of the date of the special 
general meeting was made.

(b) 

.3 

.4 

Where the number of persons validly proposed for appointment or election as a Director is
not greater than the number of Directors to be appointed or elected, the chairman of the meeting 
shall declare such persons appointed.  Where the number of persons validly proposed for 
appointment or election as a Director is greater than the number of Directors to be appointed 
or elected, the persons receiving the most votes (up to the number of Directors to be elected)
shall  be  elected  as  Directors,  and  an  absolute  majority  of  the  votes  cast  shall  not  be  a 
prerequisite to the election of such Directors.
At any general meeting the Members may authorise the Board to fill any vacancy in their 
number left unfilled at a general meeting.

Single Class of Directors
The Board shall consist of a single class of Directors.

Term of Office of Directors
Each Director shall hold office until the next annual general meeting, subject to his office being 
vacated pursuant to Bye-law 44.

Alternate Directors Not Permitted
Without prejudice to the power of Directors to appoint another Director to represent him and to vote 
on his behalf at any meeting of the Board in accordance with section 91A of the Companies Act, no 
person  may  be  appointed  by  the  Members,  the  Board  or  any  Director  to  act  as  a  Director  in  the 
alternative to any Director.

Removal of Directors
.1 

Subject to any provision to the contrary in these Bye-laws, the Members entitled to vote for 
the election of Directors may, at any special general meeting convened and held in accordance 
with these Bye-laws, remove a Director, provided that the notice of any such meeting convened 
for the purpose of removing a Director shall contain a statement of the intention so to do and 
be served on such Director not less than 14 days before the meeting and at such meeting the 
Director shall be entitled to be heard on the motion for such Director’s removal.
Where a Director is to be removed for cause, any vote on such removal shall be decided by 
the affirmative votes of a majority of the votes cast in accordance with Bye-law 30.1, and 
where a Director is to be removed without cause and without the prior approval of the Board,
any vote on such removal shall require the affirmative vote of not less than two-thirds of all 
voting rights attached to all issued and outstanding Shares in accordance with Bye-law 30.2.

.2 

40. 

41. 

42. 

43. 

.3 

.4 

If a Director is removed from the Board under the provisions of this Bye-law the Members 
may fill the vacancy at the meeting at which such Director is removed.  In the absence of such
election or appointment, the Board may fill the vacancy.
For the purposes of Bye-law 30.2 and this Bye-law, “cause” shall mean a conviction for a 
criminal offence involving dishonesty or engaging in conduct which brings the Director or 
the Bank into disrepute or which results in material financial detriment to the Bank.

Vacancy in the Office of Director
.1 

(b) 

The office of Director shall be vacated if the Director:
(a) 

is  removed  from  office  pursuant  to  these  Bye-laws  or  is  prohibited  from  being  a 
Director by applicable law;
is or becomes bankrupt, or makes any arrangement or composition with his creditors 
generally;
is or becomes of unsound mind or dies; or
resigns his office by notice to the Bank.

(c) 
(d) 
The Members in general meeting or the Board shall have the power to appoint any person as 
a  Director  to  fill  a  vacancy  on  the  Board  occurring  as  a  result  of  the  death,  disability, 
disqualification or resignation of any Director or as a result of an increase in the size of the 
Board.
The term of office of any Director appointed to the Board to fill a casual vacancy, or otherwise 
appointed  as  an  additional  member  of  the  Board,  shall  expire  at  the  next  annual  general 
meeting.

.2 

.3 

Remuneration of Directors
The remuneration (if any) of the Directors shall be determined by the Board.  The Directors may also 
be paid all travel, hotel and other expenses properly incurred by them in attending and returning from 
the meetings of the Board, any committee appointed by the Board, general meetings, or in connection 
with the business of the Bank or their duties as Directors generally.

Defect in Appointment
All acts done in good faith by the Board, any Director, a member of a committee appointed by the
Board, any person to whom the Board may have delegated any of its powers, or any person acting
as a Director shall, notwithstanding that it be afterwards discovered that there was some defect in the 
appointment or election of any Director or person acting as aforesaid, or that he or she was, or any
of them were, disqualified, be as valid as if every such person had been duly appointed or elected 
and was qualified to be a Director or act in the relevant capacity.

Directors to Manage Business
.1 

The business of the Bank shall be managed and conducted by the Board.  In managing the 
business of the Bank, the Board may exercise all such powers of the Bank as are not, by the 
Companies Act or by these Bye-laws, required to be exercised by the Bank in general meeting.
Subject to these Bye-laws, the Board may delegate to any company, firm, person, or body of 
persons any power of the Board (including the power to sub-delegate).

.2 

44. 

45. 

46. 

47. 

48. 

Powers of the Board of Directors
Without limiting the authority of the Board under other provisions of these Bye-laws, the Board may:

(a) 

(b) 

appoint, suspend, or remove any manager, secretary, clerk, agent or employee of the
Bank and may fix their remuneration and determine their duties;
exercise all the powers of the Bank to borrow money and to mortgage or charge or 
otherwise grant a security interest in its undertaking, property and uncalled capital, or 
any  part  thereof,  and  may  issue  debentures,  debenture  stock  and  other  securities 

(c) 

(d) 

(e) 

(f) 

(g) 

(h) 

(i) 

(j) 

whether outright or as security for any debt, liability or obligation of the Bank or any 
third party;
appoint a person to the office of Chief Executive Officer of the Bank who shall, subject 
to the supervision of the Board, supervise and administer the general business and 
affairs of the Bank;
by power of attorney, appoint any company, firm, person or body of persons, whether 
nominated directly or indirectly by the Board, to be an attorney of the Bank for such 
purposes and with such powers, authorities and discretions (not exceeding those vested 
in or exercisable by the Board) and for such period and subject to such conditions as 
it may think fit and any such power of attorney may contain such provisions for the 
protection and convenience of persons dealing with any such attorney as the Board 
may think fit and may also authorise any such attorney to sub-delegate all or any of 
the powers, authorities and discretions so vested in the attorney;
procure that the Bank pays all expenses incurred in promoting the Bank and listing 
and maintaining any listing of Shares;
delegate  any  of  its  powers  (including  the  power  to  sub-delegate)  to  a  committee
appointed by the Board which may consist partly or entirely of non-Directors, provided 
that every such committee shall conform to such directions as the Board shall impose 
on them and provided further that the meetings and proceedings of any such committee 
shall be governed by these Bye-laws regulating the meetings and proceedings of the 
Board, so far as the same are applicable and are not superseded by directions imposed 
by the Board;
delegate any of its powers (including the power to sub-delegate) to any person on such 
terms and in such manner as the Board may see fit;
subject to Bye-law 30.2(c), present any petition and make any application in connection
with the liquidation or reorganisation of the Bank;
in connection with the issue of any Share, pay such commission and brokerage as may 
be permitted by law; and
authorise any company, firm, person or body of persons to act on behalf of the Bank 
for any specific purpose and in connection therewith to execute any deed, agreement,
document or instrument on behalf of the Bank.

49. 

50. 

51. 

52. 

Register of Directors and Officers
The Board shall cause to be kept in one or more books at the registered office of the Bank a Register 
of Directors and Officers and shall enter therein the particulars required by the Companies Act.

Appointment of Officers
The Officers of the Bank shall include a Chief Executive Officer, who may be a Director.  The Board 
shall appoint this Officer and may appoint such other Officers (who may or may not be Directors) as
the Board may determine.

Appointment of Secretary
The Secretary shall be appointed by the Board from time to time.

Duties of Chief Executive Officer and Other Officers
.1 

The Chief Executive Officer shall exercise a general supervision over the affairs of the Bank 
and, subject to such restrictions as the Board may impose from time to time, his responsibilities
for such supervision shall include the following:
the keeping of proper records of account;
(a) 
the safe custody of the cash and securities of the Bank;
(b) 

(c) 
(d) 

(e) 
(f) 
(g) 
(h) 

the administration of credit;
the appointment and dismissal of personnel other than officers of the rank of Executive 
Vice President and above;
negotiation of interest rates and charges;
the authorisation of expenses necessary for the operation of the Bank;
arrangements with correspondent banks; and
negotiating  and  contracting  with  persons  outside  the  Bank  (including  consultants, 
correspondents and agents) required in connection with the Bank’s business.
Notwithstanding the foregoing, the Chief Executive Officer shall have power to delegate any 
responsibilities to any person he or she sees fit.
The Board may from time to time entrust to and confer upon the Chief Executive Officer any 
of  the  powers  exercisable  by  the  Board  upon  such  terms  and  conditions  and  with  such
restrictions that they think fit and may from time to time revoke, withdraw, alter and vary all 
or any of such terms and conditions and without limiting the generality of the foregoing the 
Board may entrust to and confer upon the Chief Executive Officer such of the Board’s powers 
as may be necessary for the day to day operations of the Bank.
The Board may from time to time require the Chief Executive Officer to submit to the Board 
such reports as the Board thinks fit for the purpose of enabling the Board to exercise control 
over the operations of the Bank.
Officers other than the Chief Executive Officer shall have such powers and perform such 
duties in the management, business and affairs of the Bank as may be delegated to them by 
the Board from time to time.

.2 

.3 

.4 

.5 

Remuneration of Officers
The Officers shall receive such remuneration as the Board may determine.

53. 

54. 

Conflicts of Interest
.1 

.2 

.3 

Any Director, or any Director’s firm, partner or any company with whom any Director is 
associated, may act in any capacity for, be employed by or render services to the Bank and 
such Director or such Director’s firm, partner or company shall be entitled to remuneration 
as if such Director were not a Director. Nothing herein contained shall authorise a Director 
or Director’s firm, partner or company to act as Auditor to the Bank.
A  Director  who  is  directly  or  indirectly  interested  in  a  contract  or  proposed  contract  or 
arrangement  with  the  Bank  shall  declare  the  nature  of  such  interest  as  required  by  the 
Companies Act.
Following a declaration being made pursuant to this Bye-law, and unless disqualified by the 
chairman of the relevant Board meeting (or where the interest is that of the chairman of the 
meeting, disqualified by a resolution of the other Directors present) in respect of any material 
contract or proposed material contract or arrangement, a Director may vote in respect of any 
contract or proposed contract or arrangement in which such Director is interested and may
be counted in the quorum for such meeting.  For the purposes hereof, material in relation to 
any  contract  or  proposed  contract  shall  be  construed  as  relating  to  the  materiality  of  that 
contract or proposed contract in relation to the business of the Bank to which the declaration 
of the nature of the interest should be made.  For the purpose of this paragraph a Director 
shall not be deemed to be materially interested in any such matter by reason only of his being 
a shareholder of the Bank or by reason of his being a shareholder holding less than 10% of 
any party interested in such matter.

55. 

Indemnification and Exculpation of Directors and Officers
.1 

The Directors, Secretary and other Officers (such term to include any person appointed to 
any committee by the Board) for the time being acting in relation to any of the affairs of the 

Bank or any subsidiary thereof and the liquidator or trustees (if any) for the time being acting
in relation to any of the affairs of the Bank or any subsidiary thereof, and every one of them,
and their heirs, executors and administrators, shall be indemnified and secured harmless out 
of the assets of the Bank from and against all actions, costs, charges, losses, damages and 
expenses which they or any of them, their heirs, executors or administrators, shall or may 
incur or sustain by or by reason of any act done, concurred in or omitted in or about the 
execution of their duty, or supposed duty, or in their respective offices or trusts, and none of 
them shall be answerable for the acts, receipts, neglects or defaults of the others of them or 
for joining in any receipts for the sake of conformity, or for any bankers or other persons with 
whom any monies or effects belonging to the Bank shall or may be lodged or deposited for 
safe custody, or for insufficiency or deficiency of any security upon which any monies of or 
belonging to the Bank shall be placed out on or invested, or for any other loss, misfortune or 
damage which may happen in the execution of their respective offices or trusts, or in relation
thereto, provided that this indemnity shall not extend to any matter in respect of any fraud or 
dishonesty which may attach to any of the said persons.  Each Member agrees to waive any 
claim or right of action such Member might have, whether individually or by or in the right 
of the Bank against any Director or Officer on account of any action taken by such Director 
or Officer, or the failure of such Director or Officer to take any action in the performance of 
his duties with or for the Bank or any subsidiary thereof, provided that, such waiver shall not 
extend to any matter in respect of any fraud or dishonesty in relation to the Bank which may
attach to such Director or Officer.
The Bank may purchase and maintain insurance for the benefit of any Director or Officer 
against any liability incurred by him under the Companies Act in his capacity as a Director, 
Officer or director or officer of any subsidiary of the Bank, or indemnifying such Director, 
Officer or director or officer of any subsidiary of the Bank in respect of any loss arising or 
liability attaching to him by virtue of any rule of law in respect of any negligence, default, 
breach of duty or breach of trust of which the Director, Officer or director or officer of any 
subsidiary of the Bank may be guilty in relation to the Bank or any subsidiary thereof.
The Bank may advance monies to a Director, Officer or director or officer of any subsidiary 
of the Bank for the costs, charges and expenses incurred by the Director, Officer or director 
or officer of any subsidiary of the Bank in defending any civil or criminal proceedings against 
them, on condition that the Director, Officer or director or officer of any subsidiary of the 
Bank shall repay the advance if any allegation of fraud or dishonesty is proved against him.

.2 

.3 

MEETINGS OF THE BOARD OF DIRECTORS

56. 

57. 

Board Meetings
The Board may meet for the transaction of business, adjourn and otherwise regulate its meetings as 
it sees fit.  Subject to these Bye-laws, a resolution put to the vote at a meeting of the Board shall be 
carried by the affirmative votes of a majority of the votes cast and in the case of an equality of votes 
the resolution shall fail.

Notice of Board Meetings
A Director may, and the Secretary on the requisition of a Director shall, at any time summon a meeting
of the Board.  Notice of a meeting of the Board shall be deemed to be duly given to a Director if it 
is given to such Director verbally (including in person or by telephone) or otherwise communicated 
or sent to such Director by post, electronic means or other mode of representing words in a visible

58. 

59. 

60. 

61. 

form at such Director’s last known address or in accordance with any other instructions given by 
such Director to the Bank for this purpose.

Electronic Participation in Meetings
Directors  may  participate  in  any  meeting  by  such  telephonic,  electronic  or  other  communication 
facilities or means as permit all persons participating in the meeting to communicate with each other 
simultaneously and instantaneously, and participation in such a meeting shall constitute presence in 
person at such meeting.

Quorum at Board Meetings
The quorum necessary for the transaction of the business of the Board shall be five (5) Directors, a 
majority of whom shall be independent non-executive Directors.

Board to Continue in the Event of Vacancy
The Board may act notwithstanding any vacancy in its number but, if and so long as its number is 
reduced below the number fixed by these Bye-laws as the quorum necessary for the transaction of 
business at meetings of the Board, the continuing Directors or Director may act for the purpose of 
(a) summoning a general meeting or (b) preserving the assets of the Bank.

Chairman to Preside
Unless otherwise agreed by a majority of the Directors attending, the Chairman, if there be one, and 
if not, the Vice-Chairman, if there be one, shall act as chairman at all meetings of the Board at which 
such person is present.  In their absence a chairman of the meeting shall be appointed or elected by 
the Directors present at the meeting.

62.  Written Resolutions

A resolution signed by all the Directors, which may be in counterparts, shall be as valid as if it had 
been passed at a meeting of the Board duly called and constituted, such resolution to be effective on 
the date on which the last Director signs the resolution.

63. 

Validity of Prior Acts of the Board
No regulation or alteration to these Bye-laws made by the Bank in general meeting shall invalidate 
any prior act of the Board which would have been valid if that regulation or alteration had not been 
made.

CORPORATE RECORDS

64.  Minutes

The Board shall cause minutes to be duly entered in books provided for the purpose:

(a) 
(b) 

(c) 

of all elections and appointments of Officers;
of the names of the Directors present at each meeting of the Board and of any committee
appointed by the Board; and
of all resolutions and proceedings of general meetings of the Members, meetings of 
the Board, and meetings of committees appointed by the Board.

65. 

Place Where Corporate Records Kept
Minutes prepared in accordance with the Companies Act and these Bye-laws shall be kept by the 
Secretary at the registered office of the Bank.

66. 

67. 

68. 

69. 

70. 

71. 

72. 

Form and Use of Seal
.1 

The Bank may adopt a seal in such form as the Board may determine.  The Board may adopt 
one or more duplicate seals for use in or outside Bermuda.
A seal may, but need not, be affixed to any deed, instrument or document, and if the seal is 
to be affixed thereto, it shall be attested by the signature of (a) any Director; (b) any Officer; 
(c) the Secretary; or (d) any person authorised by the Board for that purpose.
Any officer may, but need not, affix the seal of the Bank to certify the authenticity of any 
copies of documents.

ACCOUNTS

Books of Account
.1 

The Board shall cause to be kept proper records of account with respect to all transactions of 
the Bank and in particular with respect to:
(a) 

all sums of money received and expended by the Bank and the matters in respect of 
which the receipt and expenditure relate;
all sales and purchases of goods by the Bank; and
all assets and liabilities of the Bank.

(b) 
(c) 
Such records of account shall be kept at the registered office of the Bank, or subject to the 
Companies Act, at such other place as the Board thinks fit and shall be available for inspection 
by the Directors during normal business hours.

Financial Year End
The financial year end of the Bank may be determined by resolution of the Board and failing such
resolution shall be the 31st of December in each year.

AUDITS

Annual Audit
Subject  to  any  rights  to  waive  laying  of  accounts  or  appointment  of  an Auditor  pursuant  to  the 
Companies Act, the accounts of the Bank shall be audited on an annual basis.

Appointment of Auditor
.1 

Subject to the Companies Act, at the annual general meeting or at a subsequent special general
meeting in each year, the Members shall appoint an Auditor to the Bank.
The Auditor must satisfy any applicable requirements of (a) any Exchange and (b) the Banks
Act. No Director, Officer or employee of the Bank shall, during his continuance in office, be 
eligible to act as an Auditor of the Bank.

Remuneration of Auditor
The remuneration of the Auditor shall be fixed by the Bank in general meeting or in such manner as 
the  Members  may  determine.    In  the  case  of  an Auditor  appointed  pursuant  to  Bye--law  76,  the
remuneration of the Auditor shall be fixed by the Board.

Duties of Auditor
.1 

The financial statements provided for by these Bye-laws shall be audited by the Auditor in 
accordance with generally accepted auditing standards.  The Auditor shall make a written
report thereon in accordance with generally accepted auditing standards.
The generally accepted auditing standards referred to in this Bye-law may be those of a country 
or jurisdiction other than Bermuda or such other generally accepted auditing standards as may 
be provided for in the Companies Act.  If so, the financial statements and the report of the 
Auditor shall identify the generally accepted auditing standards used.

.2 

.3 

.2 

.2 

.2 

73. 

74. 

75. 

76. 

Access to Records
The Auditor shall at all reasonable times have access to all books kept by the Bank and to all accounts 
and vouchers relating thereto, and the Auditor may call on the Directors or Officers of the Bank for 
any information in their possession relating to the books or affairs of the Bank.

Financial Statements
Subject to any rights to waive laying of accounts pursuant to the Companies Act, financial statements 
as required by the Companies Act shall be provided to the Members on an annual basis.

Distribution of Auditor’s Report
The report of the Auditor shall be laid before the Members at the annual general meeting.

Replacement of Auditor
If the Auditor resigns or becomes incapable of acting by reason of illness or other disability at a time 
when the Auditor’s services are required, the vacancy thereby created shall be filled in accordance 
with the Companies Act.

VOLUNTARY WINDING-UP AND DISSOLUTION

77.  Winding-Up

If the Bank shall be wound up the liquidator may, with the sanction of a resolution of the Members, 
divide amongst the Members in specie or in kind the whole or any part of the assets of the Bank 
(whether they shall consist of property of the same kind or not) and may, for such purpose, set such 
value as he deems fair upon any property to be divided as aforesaid and may determine how such 
division shall be carried out as between the Members or different classes of Members.  The liquidator 
may, with the like sanction, vest the whole or any part of such assets in the trustees upon such trusts 
for the benefit of the Members as the liquidator shall think fit, but so that no Member shall be compelled 
to accept any shares or other securities or assets whereon there is any liability.

CHANGES TO CONSTITUTION

78. 

Changes to Bye-laws
.1 

.2 

Subject to Bye-law 78.2, no Bye-law may be rescinded, altered or amended and no new Bye-
law may be made until the same has been approved by a resolution of the Board and by a 
resolution of the Members.
Bye-laws 30.2, 31, 39, 40, 41, 43, and 78 may not be rescinded, altered or amended and no 
new Bye-law may be made which would have the effect of rescinding, altering or amending
the provisions of such Bye-laws, until the same has been approved by a resolution of the
Board including the affirmative vote of not less than 66% of the Directors then in office and 
by a resolution of the Members including the affirmative vote of not less than 66% of the 
votes attaching to all Shares in issue.

Exhibit 8

Subsidiaries as of December 31, 2018

Subsidiary
Bermuda Trust Company Limited
BerNom Nominees Limited
Butterfield Asset Management Limited
Butterfield Securities (Bermuda) Limited
Butterfield Trust (Bermuda) Limited
Butterfield Vencap Limited
Compass Services Limited
Day Limited
Field Investments Limited
Field Nominees Limited
Field Real Estate Holdings Limited
Grosvenor Trust Company Limited
Harcourt & Co. Ltd.
Palmar Limited
Reefs Club Ltd.
Rosebank Nominees Ltd.
Skye Nominees Limited
Butterfield Trust (Bahamas) Limited
East Bay Protector Services Inc.
Gresham Nominees Limited
Montague East Ltd.
Sterling East Ltd.
Harbour View Management (BVI) Ltd.
Miners Management (BVI) Ltd.
Regula Ltd.
Butterfield Asset Management General Partner (Cayman) II Ltd.
Butterfield Asset Management General Partner (Cayman) III, Ltd.
Butterfield Bank (Cayman) Limited
Butterfield Fiduciary Services (Cayman) Limited
Butterfield Trust (Cayman) Limited
Field Directors (Cayman) Limited
Field Nominees (Cayman) Limited
Field Secretaries (Cayman) Limited
BNTB Nominees (Guernsey) Ltd.
Butterfield Bank (Guernsey) Ltd.
Butterfield Corporate Services (Guernsey) Limited
Butterfield Fiduciary Services (Guernsey) Limited
Butterfield Trust (Guernsey) Ltd.
Butterfield Management Services (Guernsey) Ltd.
Havre Corporate Services Ltd.
Havre Management Services Limited
Havre (MRL) Limited
Moulinet Trustees Limited
Rose Nominees Ltd.
Butterfield Support Services (Halifax) Limited

Jurisdiction
Bermuda
Bermuda
Bermuda
Bermuda
Bermuda
Bermuda
Bermuda
Bermuda
Bermuda
Bermuda
Bermuda
Bermuda
Bermuda
Bermuda
Bermuda
Bermuda
Bermuda
Bahamas
Bahamas
Bahamas
Bahamas
Bahamas
BVI
BVI
BVI
Cayman
Cayman
Cayman
Cayman
Cayman
Cayman
Cayman
Cayman
Guernsey
Guernsey
Guernsey
Guernsey
Guernsey
Guernsey
Guernsey
Guernsey
Guernsey
Guernsey
Guernsey
Canada

Deutsche Transnational Trustee Corporate Inc.
Butterfield Bank (Jersey) Limited
Butterfield (Jersey) Nominees Limited
Butterfield (Mauritius) Limited
Butterfield Trust (New Zealand) Limited
Butterfield Holdings (UK) Limited
Butterfield Group Services Limited
Butterfield Mortgages Limited
Leopold Joseph Holdings Limited
Butterfield (Singapore) Pte. Ltd.
Avalon Corporate Management Limited
Bastion Resources Limited
Butterfield Holdings (Switzerland) Limited
Butterfield (Switzerland) Limited
Butterfield Trust (Switzerland) Limited
Pendragon Management Limited

Canada
Jersey
Jersey
Mauritius
New Zealand
United Kingdom
United Kingdom
United Kingdom
United Kingdom
Singapore
Switzerland
Switzerland
Switzerland
Switzerland
Switzerland
Switzerland

CERTIFICATIONS

Exhibit 12.1

I, Michael Collins, certify that:

1. 

I have reviewed this annual report on Form 20-F of The Bank of N.T. Butterfield & Son Limited for the year-ended 

December 31, 2018;  

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 

fact necessary to make the statements made, in light of the circumstances under which such statements were made, not 

misleading with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly 

present in all material respects the financial condition, results of operations and cash flows of the company as of, and 

for, the periods presented in this report;

4.  The company’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 

procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting

(as defined in the Exchange Act Rules 13a-15(f) and 15d to 15(f)) for the company and have:

a.  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 

designed under our supervision, to ensure that material information relating to the company, including its 

consolidated subsidiaries, is made known to us by others within those entities, particularly during the period 

in which this report is being prepared; 

b.  Designed such internal control over financial reporting, or caused such internal control over financial

reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of 

financial reporting and the preparation of financial statements for external purposes in accordance with 

generally accepted accounting principles;

c.  Evaluated the effectiveness of the company’s disclosure controls and procedures and presented in this report 

our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 

covered by this report based on such evaluation; and 

d.  Disclosed in this report any change in the company’s internal control over financial reporting that occurred 

during the period covered by the annual report that has materially affected, or is reasonably likely to 

materially affect, the company’s internal control over financial reporting.

5.  The company’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control 

over financial reporting, to the company’s auditors and the audit committee of the company’s board of directors (or 

persons performing the equivalent functions):

a.  All significant deficiencies and material weaknesses in the design or operation of internal control over 

financial reporting which are reasonably likely to adversely affect the company’s ability to record, process, 

summarize and report financial information; and 

b.  Any fraud, whether or not material, that involves management or other employees who have a significant role 

in the company’s internal control over financial reporting. 

Date:

February 26, 2019

Name:
Title:

/s/ Michael Collins
Michael Collins
Chairman and Chief Executive Officer

  
CERTIFICATIONS

Exhibit 12.2

I, Michael Schrum, certify that:

1. 

I have reviewed this annual report on Form 20-F of The Bank of N.T. Butterfield & Son Limited for the year-ended 

December 31, 2018;  

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 

fact necessary to make the statements made, in light of the circumstances under which such statements were made, not 

misleading with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly 

present in all material respects the financial condition, results of operations and cash flows of the company as of, and 

for, the periods presented in this report;

4.  The company’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 

procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting

(as defined in the Exchange Act Rules 13a-15(f) and 15d to 15(f)) for the company and have:

a.  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 

designed under our supervision, to ensure that material information relating to the company, including its 

consolidated subsidiaries, is made known to us by others within those entities, particularly during the period 

in which this report is being prepared; 

b.  Designed such internal control over financial reporting, or caused such internal control over financial

reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of 

financial reporting and the preparation of financial statements for external purposes in accordance with 

generally accepted accounting principles;

c.  Evaluated the effectiveness of the company’s disclosure controls and procedures and presented in this report 

our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 

covered by this report based on such evaluation; and 

d.  Disclosed in this report any change in the company’s internal control over financial reporting that occurred 

during the period covered by the annual report that has materially affected, or is reasonably likely to 

materially affect, the company’s internal control over financial reporting.

5.  The company’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control 

over financial reporting, to the company’s auditors and the audit committee of the company’s board of directors (or 

persons performing the equivalent functions):

a.  All significant deficiencies and material weaknesses in the design or operation of internal control over 

financial reporting which are reasonably likely to adversely affect the company’s ability to record, process, 

summarize and report financial information; and 

b.  Any fraud, whether or not material, that involves management or other employees who have a significant role 

in the company’s internal control over financial reporting. 

Date:

February 26, 2019

Name:
Title:

/s/ Michael Schrum
Michael Schrum
Chief Financial Officer

  
18 U.S.C. SECTION 1350 CERTIFICATION 

Exhibit 13.1

I, Michael Collins, Chairman and Chief Executive Officer of The Bank of N.T. Butterfield & Son Limited (the “Company”), 

and I, Michael Schrum, Chief Financial Officer of the Company, hereby certify that, pursuant to Section 906 of the Sarbanes-

Oxley Act of 2002, 18 U.S.C. Section 1350, to my knowledge:

1. 

The Company’s Annual Report on Form 20-F for the period ended December 31, 2018 (the “Form 20-F”) fully 

complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and 

2. 

The information contained in the Form 20-F fairly presents, in all material respects, the financial condition and 

results of operations of the Company. 

Date: February 26, 2019

By:
Name:
Title:

/s/ Michael Collins
Michael Collins
Chairman and Chief Executive Officer

Date: February 26, 2019

By:
Name:
Title:

/s/ Michael Schrum
Michael Schrum
Chief Financial Officer

The foregoing certification is being furnished solely pursuant to 18 U.S.C. Section 1350 and is not being filed as part of the

Form 20-F or as a separate disclosure document. 

A signed original of this written statement required by Section 906, or other document authenticating, acknowledging, or 

otherwise adopting the signature that appears in typed form within the electronic version of this written statement required by 

Section 906, has been provided to The Bank of N.T. Butterfield & Son Limited and will be retained by The Bank of N.T. 

Butterfield & Son Limited and furnished to the Securities and Exchange Commission or its staff upon request.

                                                                               
 
 
 
 
 
 
SHAREHOLDER INFORMATION & DIRECTORY

SHAREHOLDER INFORMATION 

DIRECTORS’ AND EXECUTIVE OFFICERS’  
SHARE INTERESTS AND DIRECTORS’  
SERVICE CONTRACTS 
In accordance with Regulation 6.8(3) of Section IIA of 
the Bermuda Stock Exchange Listing Regulations, the 
total interests in common shares of the Bank held by 
all Directors and Executive Officers* are noted on page 
112 of the Annual Report on Form 20-F within this 
publication. For information on equity compensation 
for Directors and Executive Officers, please see page 
110 of the Annual Report on Form 20-F within 
this publication. 

Save for those arrangements described in Note 27 to 
the Bank’s December 31, 2018 consolidated financial 
statements, there are no contracts of significance 
subsisting during or at the end of the financial year 
ended December 31, 2018 in which a Director of the 
Bank is or was materially interested, either directly 
or indirectly.

*As listed on pages 105 and 106 of the Annual  
Report on Form 20-F within this publication. 

WRITTEN NOTICE OF SHARE REPURCHASE 
PROGRAM — BSX REGULATION 6.38 
On December 6, 2018, following the completion 
of the inital 2018 share buy-back program, the 
Board approved the 2019 share buy-back program, 
authorizing for purchase for treasury up to 2.5 million 
common shares through February 29, 2020. 

The repurchase of shares pursuant to the buy-back 
program is subject to the approval of the Bermuda 
Monetary Authority. The timing and amount of 
repurchase transactions will be based on market 
conditions, share price, legal requirements and other 
factors. No assurances can be given as to the amount 
of common shares that may actually be repurchased. 

Under the Bank’s share buy-back programs, the total 
shares acquired or purchased for cancellation during 
the year ended December 31, 2018 amounted to 
1,254,212 common shares to be held as treasury shares.

From time to time, the Bank’s associates, insiders and 
insiders’ associates as defined by the BSX regulations 
may sell shares, which may result in such shares being 
repurchased pursuant to the program, but under BSX 
regulations, such trades must not be pre-arranged 
and all repurchases must be made in the open market. 
Prices paid by the Bank must not, according to BSX 
regulations, be higher than the last independent trade 
for a “round lot” defined as 100 shares or more. 

The Bank will advise the BSX monthly of the number  
of shares repurchased by the Bank.

LARGE SHAREHOLDERS 
See page 112 of the Annual Report on Form 20-F 
within this publication for a listing of registered holders 
of 5% or more of the issued share capital as at  
February 15, 2019.

 
MEDIA RELATIONS / PUBLICATION REQUESTS  
Mark Johnson 
Vice President, Group Head of Communications 
Tel: (441) 299 1624  
E-mail: mark.johnson@butterfieldgroup.com 

INVESTOR RELATIONS  
Noah Fields 
Vice President, Investor Relations 
Tel: (441) 299 3816 
E-mail: noah.fields@butterfieldgroup.com

FOR ADDITIONAL SHAREHOLDER 
INFORMATION  
Please visit www.butterfieldgroup.com 

EXCHANGE LISTING  
The Bank’s shares are listed on the following  
stock exchanges: 

BERMUDA STOCK EXCHANGE   
30 Victoria Street 
3rd Floor 
Hamilton, HM 12 
P.O. Box HM 1369 
Hamilton HM FX 
Bermuda  
Tel: (441) 292 7212  
Fax: (441) 292 7619  
www.bsx.com

NEW YORK STOCK EXCHANGE  
11 Wall Street 
New York, NY 10005 
United States of America 
Tel: (212) 656 3000 
www.nyse.com

SHARE DEALING SERVICE  
Butterfield Securities (Bermuda) Limited  
65 Front Street  
Hamilton, HM 12 
Bermuda  
Tel: (441) 299 3972  
Fax: (441) 292 9947 
E-mail: info@butterfieldgroup.com

REGISTRAR AND TRANSFER AGENT  
For Bermuda-registered securities: 
MUFG Fund Services (Bermuda) Limited 
The Belvedere Building  
69 Pitts Bay Road 
Pembroke, HM 08 
Bermuda 
Tel: (441) 295 1355 
Fax: (441) 295 6759 
E-mail: bntbshareholders2@mfsadmin.com

For US-registered securities: 
Computershare 
Attn: Global Transaction Team 
250 Royall Street  
Canton, MA 02021 
United States of America 
Fax: (617) 360 6841 
E-mail:  
USALLGlobalTransactionTeam@computershare.com

 
JERSEY
Butterfield Bank (Jersey) Limited
Corporate and Intermediary Banking, Custody
Managing Director: Noel McLaughlin
P.O. Box 250
St. Paul’s Gate 
New Street
St. Helier 
Jersey JE4 5PU 
Channel Islands 
Tel: (44) 1534 843 333
Fax: (44) 1534 843 334
E-mail: jersey@butterfieldgroup.com 

SINGAPORE
Butterfield (Singapore) Pte. Ltd
Trust and Fiduciary Services
Regional Head, Asia: Brian Balleine
#14 02-04
6 Battery Road 
Singapore 049909 
Tel: 65 6916 3636  
E-mail: singapore@butterfieldgroup.com

SWITZERLAND 
Butterfield Trust (Switzerland) Limited 
Trust and Fiduciary Services 
Managing Director: Jim Parker 
Boulevard des Tranchées 16 
1206 Geneva 
Switzerland 
Tel: (41) 22 839 0000  
Fax: (41) 22 839 0099 
E-mail: switzerland@butterfieldgroup.com

UNITED KINGDOM 
Butterfield Mortgages Limited 
UK Residential Property Lending 
Chief Executive Officer: Alpa Bhakta 
Sun Court 
66-67 Cornhill 
London EC3V 3NB 
United Kingdom  
Tel: (44) 020 3871 6900 
Fax: (44) 020 3871 6901 
E-mail: ukmortgages@butterfieldgroup.com

DIRECTORY

PRINCIPAL OFFICES & SUBSIDIARIES 
This list does not include all companies in the Group. 

The Bank of N.T. Butterfield & Son Limited  
Group Parent Company, Community Banking, 
Corporate Banking, Private Banking,  
Credit and Treasury Services, Custody 

Head Office 
65 Front Street  
Hamilton, HM 12 
Bermuda 
Tel: (441) 295 1111 
Fax: (441) 292 4365 
SWIFT: BNTB BM HM 
E-mail: info@butterfieldgroup.com 

Mailing Address: 
P.O. Box HM 195 
Hamilton, HM AX 
Bermuda 

BERMUDA 
Butterfield Asset Management Limited  
Asset Management  
Head of Global Asset Management:  
Dwayne Outerbridge 
65 Front Street  
Hamilton, HM 12 
Bermuda  
Tel: (441) 299 3817  
Fax: (441) 292 9947  
E-mail: info@butterfieldgroup.com 

Butterfield Securities (Bermuda) Limited 
Brokerage Services 
65 Front Street  
Hamilton, HM 12  
Bermuda  
Tel: (441) 299 3972  
Fax: (441) 292 9947 
E-mail: info@butterfieldgroup.com 

Bermuda Trust Company Limited 
Butterfield Trust (Bermuda) Limited 
Grosvenor Trust Company Limited  
Trust and Fiduciary Services 
Managing Director: John Richmond 
Rosebank Centre 
11 Bermudiana Road 
Hamilton, HM 08 
Bermuda  
Tel: (441) 299 3980  
Fax: (441) 292 1258 
E-mail: info@butterfieldgroup.com 

THE BAHAMAS
Butterfield Trust (Bahamas) Limited 
Trust and Fiduciary Services
Managing Director: Craig Barley
3rd Floor, Montague Sterling Centre
East Bay Street 
P.O. Box N-3242
Nassau, N.P.
The Bahamas 
Tel: (242) 393 8622
Fax: (242) 393 3772 
E-mail: bahamas@butterfieldgroup.com

CAYMAN ISLANDS 
Butterfield Bank (Cayman) Limited  
Community Banking, Corporate Banking,  
Private Banking, Asset Management,  
Credit and Treasury Services, Custody 
Managing Director: Michael McWatt 
Butterfield Place 
12 Albert Panton Street 
P.O. Box 705 
Grand Cayman KY1-1107 
Cayman Islands 
Tel: (345) 949 7055 
Fax: (345) 949 7004 
E-mail: info.cayman@butterfieldgroup.com

Butterfield Trust (Cayman) Limited  
Trust and Fiduciary Services 
Managing Director: Andrew Leggatt 
68 Fort Street 
P.O. Box 705 
Grand Cayman KY1-1107 
Cayman Islands 
Tel: (345) 949 7055 
Fax: (345) 949 7004 
E-mail: trust.cayman@butterfieldgroup.com

GUERNSEY 
Butterfield Bank (Guernsey) Limited  
Private Client, Intermediary and Institutional  
Banking, Credit and Treasury Services, Asset 
Management, Custody 
Managing Director: Richard Saunders 
P.O. Box 25 
Regency Court 
Glategny Esplanade  
St. Peter Port 
Guernsey GY1 3AP 
Channel Islands  
Tel: (44) 1481 711 521  
Fax: (44) 1481 714 533  
E-mail: guernsey@butterfieldgroup.com 

Butterfield Trust (Guernsey) Limited  
Trust and Fiduciary Services 
Managing Director: Paul Hodgson 
P.O. Box 25 
Regency Court 
Glategny Esplanade 
St Peter Port 
Guernsey GY1 3AP 
Channel Islands  
Tel: (44) 1481 711 521  
Fax: (44) 1481 728 665   
E-mail: guernsey@butterfieldgroup.com 

 
 
 
 
 
 
 
The Bank of N.T. Butterfield & Son Limited 
65 Front Street, Hamilton, Bermuda
www.butterfieldgroup.com