Bar Harbor Bankshares
Annual Report 2019

Plain-text annual report

Good Things Happen When We Work Together 2 0 1 9 A N N U A L R E P O R T Personal Banking · Business Banking · Wealth Management Over 50 locations in Maine, New Hampshire & Vermont P A G E 1 2019 Summary Annual ReportGOOD THINGS HAP PEN WHE N WE WORK TOGETHER We’re dedicated to delivering solutions and driving positive change. D E L I V E R I N G B U S I N E S S R E S U L T S Commercial Lenders generated over $400MM in new loans Bankers opened more than 13,000 core deposit accounts E X E C U T E D C E N T R A L M A I N E B R A N C H A C Q U I S I T I O N Acquisition and Conversion of 8 Central Maine branches with minimal disruption 1,000 More than pieces of technology deployed over the conversion weekend 9,000 More than debit cards issued O P T I M I Z I N G T E C H N O L O G Y F O R I M P R O V E D C U S T O M E R E X P E R I E N C E Projects completed in 2019 include Replaced or upgraded a significant number of ATMs Upgraded Bar Harbor Mobile and Bar Harbor Online banking Launched merchant service partnership with BASYS Processing Updated core banking and teller system Updated commercial lending underwriting system We understand life in northern New England. As the only bank headquartered in Northern New England with a branch presence in Maine, New Hampshire, and Vermont, we are committed to serving the region. Charter Trust Company NH Locations: Concord Hanover Meredith Nashua New London Peterborough Vermont Branches: Bethel/Royalton Brandon Pittsford Randolph Rochester Rutland South Royalton Williamstown Woodstock Maine Branches: Bangor Bar Harbor Blue Hill Brewer Deer Isle Ellsworth Lubec Machias Milbridge Newport Northeast Harbor Orono Pittsfield Rockland Somesville South China Southwest Harbor Topsham Waterville Winter Harbor New Hampshire Branches: Andover Bradford Claremont Concord Enfield Grantham Hanover Hillsborough Lebanon Manchester Milford Nashua New London Newbury Newport Peterborough Sunapee West Lebanon P A G E 2 P A G E 3 2019 Summary Annual Report2019 Summary Annual ReportBar Harbor Bankshares Letter to Shareholders Dear Fellow Shareholders, Our communications with you humbly focus on our meaningful evolution and the need to balance growth with earnings, whether organic or through acquisition. This has been centered in becoming a core earnings financial institution that fully embraces its origins while also understanding that banking requires: • Superior talent that delivers unparalleled service. • Convenient products and locations while embracing technological change. • An unwavering commitment to risk management as a value proposition rather than a hurdle. In an effort to meet these expectations, we always invest in people, process, and product while refining our balance sheet as a more neutral lever that can weather changing rate and economic environments. 2019 was a very important year for us as we completed several key steps in this regard while continuing to build a very credible and capable team. We achieved this through a strategic review that led us to change some funding strategies, rely more on core funding, and optimize our branch network through a review of profitability by location. Lastly, we had one of the best executions of subordinated debt placement, being oversubscribed by almost three times, aligning our capital positioning for future deployment at advantageous rates. branch and wealth business acquisition in central Maine, an important geographic connection to our headquarters. This enabled further substantial reduction in wholesale funding while providing access to a region that wanted a presence on the coast as much as we wanted to bring Bar Harbor Bank & Trust to central Maine. This also brought us extremely motivated and talented new colleagues who fully embrace being headquartered a short distance away and understand our commitment to the three drivers of our business as bulleted above. Despite the aggressive deposit and loan pricing activities of exuberant competition, we held to our strategic plan of building a team and a company with a focus on long run shareholder value creation. Our core deposit account growth, principally checking accounts, and commercial loan growth, is ahead of the field with some of the region’s strongest clients. We are more committed than ever to our strategies as the only bank headquartered in Maine with a presence in all three Northern New England states. “Different” Being Our Calling Card We spoke last year about all of the things we do differently like an efficient branch model, selective analysis of existing products and locations, willingness to expand only where it makes sense, and an undying commitment to consistent calling and idea generation for our customers. Toward the end of the year, we geared new advertising around this notion with messaging that in working with customers, we David B. Woodside Chairman Curtis C. Simard President & Chief Executive Officer We communicated each of these moves to you throughout the year in addition to a meaningful P A G E 4 can together achieve more. Too many bankers have become “order takers” and we refuse to play that role given long relationships with customers and with new prospects realizing that we have a different energy to offer. Almost everyone talks about the desire for relationships, but it takes real conviction, training, the right products, and the right culture to actually deliver on that. Real loan growth, especially in commercial, a meaningful wealth business, and growth in core checking accounts are proof that we are more than talking about relationships, but rather creating them. That combined with our strategic balance sheet activities outlined above make us very confident in the positioning of our bank. COVID-19 and the Unknown As a risk management centric organization, we are always focused on the seemingly endless political unrest, shifting uncertainty of global economic headwinds, and other regional fluctuations that permeate our everyday lives. We are always looking for weakness that could create challenge. This management team and Board have navigated multiple recessions. In each of those situations, the recession emanated from financial challenges or weaknesses. Never before have we seen financial strife originate from a health risk like COVID-19. With terms like “social distancing” and “flattening the curve” taking on new meanings, we must rely on the risk management environment that we have created. We are well capitalized, with established procedures in place that have led to good underwriting during this past cycle. While no one quite knows where a pandemic like this will turn next, we have planned well and are relying on policy and procedure driven by preexisting talent along with those that we proactively recruited. Common sense has to be a part of our daily toolkit. Our View of Our Future We have positively positioned ourselves for the future through: • An expanded footprint that includes strong market share with growth opportunity in more densely populated markets. • A committed team that has fully adopted our culture and proudly advances our brand. • Sensible expansion in product sets that align with our growth endeavors and within our risk appetite while also being unafraid to undertake strategic reviews. • An established fee income stream that continues to multiply with a focus on wealth services and ancillary product enhancement. • A developed risk and controls model that views these disciplines as valuable to all of our constituents. • Diversified leadership throughout the company and at the Board level. We are committed to thinking differently and working with customers rather than filling orders. We are proud to live and work here and our model will always be our guide. On behalf of the Board of Directors and our 500+ colleagues throughout Maine, New Hampshire and Vermont, we thank you for your confidence in us. Curtis C. Simard President & Chief Executive Officer David B. Woodside Chairman P A G E 5 2019 Summary Annual Report2019 Summary Annual ReportBar Harbor Bankshares Consolidated Balance Sheets Years Ended December 31, 2018 and 2019 Bar H arb or Bankshares Consolidated Statements of Income Years Ended December 31, 2017, 2018 and 2019 (in thousands) 2019 2018 (in thousands) Years Ended Assets Cash and due from banks Interest-bearing deposit with the Federal Reserve Bank Total cash and cash equivalents Securities available for sale, at fair value Federal Home Loan Bank stock Total securities Loans: Commercial real estate Commercial and industrial Residential real estate Consumer Total loans Less: Allowance for loan losses Net loans Premises and equipment, net Other real estate owned Goodwill Other intangible assets Cash surrender value of bank-owned life insurance Deferred tax assets, net Other assets Total assets LiAbiLities Deposits: Demand NOW Savings Money Market Time Total deposits: Borrowing: Senior Subordinated Total borrowings Other liabilities Total Liabilities shArehoLders’ equity Capital stock, par value $2.00; authorized 20,000,000 shares; issued 16,428,388 and 16,428,388 shares at December 31, 2019 and December 31, 2018, respectively Additional paid-in capital Retained earnings Accumulated other comprehensive loss Less: 870,257 and 905,201 shares of treasury stock at December 31, 2019 and December 31, 2018, respectively, at cost ToTal ShareholderS’ equiTy $ 37,261 19,649 $ 35,208 63,546 56,910 663,230 20,679 683,909 930,661 423,291 1,151,857 135,283 2,641,092 (15,353) 2,625,739 51,205 2,236 118,649 8,641 75,863 3,865 42,111 98,754 725,837 35,659 761,496 826,699 404,870 1,144,698 113,960 2,490,227 (13,866) 2,476,361 48,804 2,351 100,085 7,459 73,810 9,514 29,853 $ 3,669,128 $ 3,608,487 $ 414,534 575,809 388,683 384,090 932,635 $ 370,889 484,717 358,888 335,951 932,793 2,695,751 2,483,238 471,396 59,920 531,316 45,654 680,823 42,973 723,796 30,874 3,272,721 3,237,908 32,857 188,536 175,780 3,911 (4,677) 396,407 32,857 187,653 166,526 (11,802) (4,655) 370,579 totAL LiAbiLities And shArehoLders’ equity $ 3,669,128 $ 3,608,487 Refer to the Bar Harbor Bankshares 2019 Annual Report on Form 10-K for a complete set of audited financial statements and accompanying notes. P A G E 6 interest And dividend income Loans Securities and other Total interest and dividend income interest expense Deposits Borrowings Total Interest Expense Net interest income Provisions for loan losses Net interest income after provision for loan losses non-interest income Trust and investment management fee income Insurance and brokerage service income Customer service fees (Loss) gain on sales of securities, net Bank-owned life insurance income Customer derivative income Other income Total non-interest income non-interest expense Salaries and employee benefits Occupancy and equipment Loss on premises and equipment, net Outside services Professional services Communication Marketing Amortization of intangible assets Loss on debt extinguishment Acquisition, restructuring and other expenses Other expenses Total non-interest expense Income before income taxes Income tax expense Net Income eArnings per shAre Basic Diluted Weighted AverAge common shAres outstAnding: Basic Diluted 2019 Years Ended 2018 2017 $ 111,042 24,349 $ 104,015 23,436 $ 94,976 21,093 135,391 127,451 116,069 27,034 18,547 45,581 89,810 2,317 87,493 12,063 - 10,127 237 2,053 2,028 2,561 29,069 45,000 14,214 18 1,818 2,191 821 1,872 861 1,096 8,317 13,525 89,733 26,829 4,209 19,521 17,047 36,568 90,883 2,780 88,103 11,985 - 9,538 (924) 1,821 860 4,655 27,935 40,964 12,386 - 2,408 1,474 804 1,743 828 - 1,728 13,204 75,539 40,499 7,562 11,307 12,607 23,914 92,155 2,788 89,367 12,270 1,097 8,484 19 1,539 - 2,573 25,982 39,589 11,061 94 3,000 1,655 1,289 945 812 - 3,302 10,979 72,726 42,623 16,630 $ 22,620 $ 32,937 $ 25,993 $ 1.46 $ 1.45 $ 2.13 $ 2.12 $ 1.71 $ 1.70 15,541 15,587 15,488 15,564 15,184 15,290 P A G E 7 2019 Summary Annual Report2019 Summary Annual Report Bar Harbor Bankshares Senior Executive Team Bar H arbor Bankshares Board of Directors Curtis C. Simard President Chief Executive Officer Josephine Iannelli Executive Vice President Chief Financial Officer and Treasurer Richard B. Maltz Executive Vice President Chief Operating Officer & Chief Risk Officer John M. Mercier Executive Vice President Chief Lending Officer Marion Colombo Executive Vice President Retail Delivery Jason Edgar President Bar Harbor Trust Services Charter Trust Company Jenny Svenson Senior Vice President Chief Human Resources Officer 2019 Board of Directors (Back L-R): David M. Colter, Brendan O’Halloran, Stephen R. Theroux, Daina H. Belair, Scott G. Toothaker, Curtis C. Simard, David B. Woodside, Martha T. Dudman, Steven H. Dimick. (Front L-R): Lauri E. Fernald, Matthew L. Caras, Kenneth E. Smith. David B. Woodside - Chairman Bar Harbor, ME Chief Executive Officer and General Manager of Acadia Corporation Daina H. Belair Lincolnville, ME Owner of Inn at Sunrise Point Matthew L. Caras Arrowsic, ME Owner and Managing Director of Leaders LLC David M. Colter Hampden, ME President, GAC Chemical Corporation Steven H. Dimick Randolph, VT Former Director for Lake Sunapee Bank Group Board Martha T. Dudman Northeast Harbor, ME Fundraising Consultant and Author, former President of Dudman Communications Corporation Lauri E. Fernald Mt. Desert, ME President and an Owner in Jordan–Fernald Funeral Home Brendan O’Halloran Chatham, MA and Naples, FL Retired Vice Chair & Regional Head of TD Securities, a division of TD Bank Curtis C. Simard Mt. Desert, ME President and Chief Executive Officer of the Company and the Bank Kenneth E. Smith Bar Harbor, ME Owner and Innkeeper of Manor House Inn Stephen R. Theroux New London, NH Former President and CEO of Lake Sunapee Bank Scott G. Toothaker Ellsworth, ME Principal and Vice President of Melanson Heath & Co. P A G E 8 P A G E 9 2019 Summary Annual Report2019 Summary Annual ReportBar Harbor Bankshares 5 Year Summary of Financial Data Bar H arb or Bankshares Summary Financial Results (in millions, except per share) 2019 2018 2017 2016 2015 bALAnce sheet dAtA Total assets Earning assets* Investments Loans Deposits Borrowings Shareholders’ equity resuLts of operAtions Net interest income Non-interest income Net revenue Net income per common shAre dAtA Diluted earnings Adjusted earnings* Dividends Total book value Tangible book value* performAnce rAtios Return on assets Adjusted return on assets* Return on equity Adjusted return on equity* Interest rate spread Net interest margin Efficiency ratio* Net charge-offs/average loans $ 3,669 3,318 684 2,641 2,696 531 396 $ 90 29 119 23 $ 1.45 1.91 0.86 25.48 17.30 $ 3,608 3,263 761 2,490 2,483 724 371 $ 91 28 119 33 $ 2.12 2.25 0.79 23.87 16.94 $ 3,565 3,244 755 2,486 2,352 830 355 $ 92 26 118 27 $ 1.70 2.10 0.75 22.96 15.94 $ 1,755 1,683 554 1,129 1,050 537 157 $ 45 13 58 15 $ 1.63 1.52 0.73 17.19 16.61 $ 1,580 1,517 526 990 943 475 154 $ 45 9 54 15 $ 1.67 1.58 0.67 17.10 16.50 0.62% 0.82 5.82 7.65 2.55 2.78 64.95 0.03 0.93% 0.99 9.22 9.79 2.68 2.87 59.27 0.05 0.75% 0.93 7.41 9.15 2.99 3.10 55.44 0.04 0.89% 0.83 9.21 8.46 2.86 2.96 58.90 - 0.98% 0.93 10.01 9.46 3.09 3.19 55.93 0.14 *Note: These performance ratios are non-GAAP financial measures; see 2019 Annual Report on Form 10-K for further discussion. Corporate Profile as of December 31, 2019 Corporate Profile as of December 31, 2019 • • $3.7 billion in assets. 52 full service branches. • Branches located across Maine, New Hampshire and Vermont. • A true community bank providing commercial, retail, treasury and wealth management services. • Wealth assets under management of $2.0 billion. Ticker Stock price Market capitalization Price to earnings ratio (full year 2019) Price to book value Price to tangible book value 52 week price range Annualized dividend (Q1 2020) Dividend yield Shares outstanding NYSEAM: BHB $25.39 per share $395 million 13.27X 99.65% 146.78% $21.24 to $27.58 $0.88 per share 3.39% 15.6 million Average daily volume (full year 2019) 25,000 shares Bar Harbor Bankshares recorded 2019 net income of $23 million, or $1.45 per share, compared to $33 million, or $2.12 per share, in 2018. Acquisition, restructuring and other expenses after taxes totaled $0.46 per share in 2019 related to one-time costs associated with the Company’s branch acquisition and balance sheet optimization initiatives. Adjusted income (non-GAAP measure) in 2019 was $30 million, or $1.91 per share, and $35 million, or $2.25 per share, for the same period of 2018. In 2019 the Company repositioned the balance sheet, expanded its footprint within central Maine and achieved record revenues of $119 million on higher interest and fee income. The Company also completed a strategic review of its balance sheet and operations (“strategic review”) and executed several initiatives that reduced the Company’s cost of funds in the second half of 2019 and improved its interest rate risk and overall capital position. On October 25, 2019, the Company completed the acquisition of eight branches within central Maine. The Company used the net deposit proceeds to extinguish approximately $140 million of higher cost borrowings. These transactions changed the Company’s balance sheet profile and funding needs. Therefore, the Company decided to terminate its interest rate caps on $90 million of rolling three-month borrowings. The losses from the interest rate caps were reclassified from other comprehensive income to net income, with no further dilution to equity. Additional borrowings were paid off with the proceeds from executing a deleveraging and remix strategy that included the sale of $92 million of lower yielding securities. In the fourth quarter 2019, the Company completed a $40 million subordinated debt issuance which replaced $22 million of higher cost subordinated notes that were called. The offering was more than two times oversubscribed, driven by one of the most effective executions for 2019, and presented an opportunity to upsize the deal. Adjusted Return on Assets* 0.96 0.83 0.80 0.70 3/31/19 6/30/19 9/30/19 12/31/19 *Non-GAAP Measure. The strategic review also included a branch optimization exercise that evaluated fixed assets, staffing models, and business and operational processes that included the closure of five branches effective December 31, 2019. Results of this exercise are P A G E 1 0 P A G E 1 1 2019 Summary Annual Report2019 Summary Annual Reportexpected to be fully accretive starting in the first quarter 2020. Total assets were $3.7 billion in 2019, increasing $61 million from 2018. Loans totaled $2.6 billion, increasing $151 million from 2018, primarily due to the branch acquisition and organic commercial loan growth. Credit quality remains strong with the ratio of non-accruing loans to total loans at 0.44% at December 31, 2019 compared to 0.73% at December 31, 2018. Deposits totaled $2.7 billion at the end of 2019, increasing 8.6% from 2018 due to the branch acquisition. Return on assets in 2019 was 0.62% com- pared to 0.93% in 2018, while adjusted return on assets (non-GAAP measure) was 0.82% in 2019 compared to 0.99% in 2018. In a similar trend, return on equity was 5.82% in 2019 from 9.22% in 2018 and adjusted return on equity (non-GAAP measure) was 7.65% in 2019 from 9.79% in 2018. FINANCIAL CONDITION Loans During 2019 total loans grew $151 million to $2.6 billion. In the fourth quarter $101 million of acquired loans were recorded resulting in net organic growth of 1.9% for the year. Commercial real estate grew $79 million or 9.5% excluding the impact of the acquisition. Residential organic loan growth was relatively flat as originations kept pace with loan payoffs and the secondary market platform was leveraged for fee income. The Company’s loan origination teams continued to adhere to disciplined underwriting practices and selectively pursuing opportunities that are accretive to profitability metrics. Allowance for Loan Losses The allowance for loan losses increased to $15 million from $14 million at year-end 2018 largely due to commercial loan growth offset by lower net charge-off activity reflecting stable asset quality. The ratio of net charge- offs to total loans remains near zero at 0.03% in 2019 and 0.05% in 2018. The allowance to total loans ratio increased to 0.58% in 2019 from 0.56% in 2018, primarily due to the $101 million of loans from the branch acquisition that were recorded without a carryover allowance for loan losses. Non- accruing loans in 2019 decreased $7 million primarily due to the settlement of several credit losses. Non-accruing loans in 2019 decreased $7 million primarily due to the settlement of several credit relationships for the carrying values. The settlement also contributed to the improvement of the non-accruing loans to total loans ratio to 0.44% from 0.73% in the prior year. Loan Composition As of December 31, 2019 (in thousands) 135 Commercial Real Estate (35%) 931 Commercial & Industrial (16%) 1,152 423 Residential (44%) Consumer (5%) Securities Securities in 2019 decreased by $78 million as the Company remixed the investment portfolio as part of the strategic review. The 2019 securities activity included purchases of $129 million offset by maturities, calls and pay downs of $115 million and sales of $92 million in lower yielding securities. The proceeds from the net decrease in the securities portfolio were utilized to pay down higher cost FHLB borrowings. The change in unrealized gains or losses on securities improved to a gain of $14 million in 2019 from a loss of $7 million in 2018 due to lower long-term rates in 2019. Deposits Total deposits increased to $2.7 billion in 2019 from $2.5 billion in 2018 with growth of $213 million. The branch acquisition contributed $258 million while non-maturity deposits organically grew by $23 million. Time deposits excluding acquired balances decreased $68 million given the interest rate environment in the second half of 2019. The Company improved its loan-to-deposit ratio to 98% at year-end from 100% at the end of 2018 primarily as a result of the branch acquisition and balance sheet deleveraging. Borrowings At December 31, 2019 total borrowings were $531 million with a weighted average rate of 2.11% at year-end compared to $724 million with a weighted average rate of 2.56% at year-end 2018. Overall borrowings decreased $192 million from year-end 2018 due to the branch acquisition and strategic review, improving cost of funds year-over- year. Subordinated borrowings increased by $17 million as $22 million of higher cost subordinated notes were called and the Company opportunistically replaced them with a $40 million private placement issued in November 2019. Stockholders’ Equity Total equity was $396 million at year-end 2019, compared with $371 million at year-end 2018. The Company’s book value per share increased $1.61 to $25.48 from year-end 2018. The increase was primarily due to a $22 million improvement in the Company’s securities fair value adjustment, net of tax, along with strong net income of $23 million offset by $13 million in dividends. The 2019 dividend payout ratio amounted to 59%, compared with 37% in 2018. The total cash dividends paid in 2019 amounted to $0.86 per share, compared with $0.79 in 2018, representing an increase of $0.07 per share, or 9%. The Company evaluates changes in tangible book value, a non-GAAP financial measure that is a commonly used valuation metric in the investment community, which parallels some regulatory capital measures. Tangible book value per share (non-GAAP measure) increased to $17.30 per share at year-end 2019 up from $16.94 per share at year- end 2018. Excluding the impact from the acquisition, tangible book value per share increased to $18.62; an increase of 10% for 2019. RESULTS OF OPERATIONS Net Interest Income Net interest income for 2019 was $90 million compared with $91 million in 2018. Interest income was $135 million, up 6% from $127 million in 2018 as average earning assets grew $70 million. The net interest margin was 2.78% in 2019 compared to 2.87% in the prior year. Purchase loan accretion contributed 10 and 11 basis points to the margin in 2019 and 2018, respectively. Yields P A G E 1 2 P A G E 1 3 2019 Summary Annual Report2019 Summary Annual Reportexpanded across all loan categories as variable rate products in the first half of 2019 repriced to higher rates driven by the 2018 short-term hikes. The 2019 yield on securities improved by 19 basis points reflecting the benefit of portfolio remix strategies and associated security sales in the second half of 2019. These improvements in interest from earning assets were offset by a higher cost of interest bearing liabilities, especially in the first half of 2019, which was also driven by short- term rate hikes in late 2018. While the cost of interest bearing liabilities increased 30 basis points to 1.61% on a year-over-year basis, the same costs improved to 1.42% in the fourth quarter due to executing deleveraging strategies associated with the branch acquisition and securities sales. Non-Interest Income Non-interest income for 2019 increased to $29 million from $28 million in 2018 driven primarily by customer loan derivative income, which increased to $2 million in 2019 compared to $860 thousand in 2018. The increase in these fees is attributable to the Company’s continued focus on the complexity of the financial needs of its customers and related commercial loan growth in 2019. Customer service fees also contributed to the overall increase in non-interest income growing by $589 thousand in 2019. The increase is due to higher transaction volume principally from the deposit base obtained through the branch acquisition. Trust and investment management fee income in 2019 was relatively flat with 2018. However, assets under management increased to $2.0 billion in 2019 compared to $1.7 billion in 2018 primarily due to wealth management accounts that were obtained through the branch acquisition. Non-Interest Expense Non-interest expense was $90 million in 2019 compared to $76 million in 2018. The increase in 2019 includes $3 million related to the branch acquisition, a $3 million reclassification of losses on the interest rate cap derivative from other comprehensive income and $3 million related to branch optimization and other strategic review expenses. Salary and employee benefits expenses increased by $4 million due to postretirement benefit revaluations on lower discount rates and an increase in full time equivalent employees (“FTEs”). FTEs totaled 460 at the end of 2019 compared with 445 at the end of 2018. Tangible Book Value Per Share* 16.50 16.61 15.94 16.94 17.30 2015 2016 2017 2018 2019 *Non-GAAP Measure. Bar H arbor Bankshares Corporate Information Annual Meeting The Annual Meeting of shareholders of Bar Harbor Bankshares will be held at 11:00 a.m. on Tuesday, May 12, 2020 at the Bar Harbor Club located on West Street in Bar Harbor, Maine. Financial Information Shareholders, analysts and other investors seeking financial information about Bar Harbor Bankshares should contact: Josephine Iannelli Executive Vice President, CFO, Treasurer 207-667-0660 Internet Bar Harbor Bank & Trust information, as well as Bar Harbor Bankshares Form 10-K, is available at www.barharbor.bank Shareholder Assistance Questions concerning your shareholder account, including change of address forms, records or information about lost certificates or dividend checks, should be directed to our transfer agent: Broadridge Corporate Issuer Solutions, Inc. P.O. Box 1342 Brentwood, NY 11717 877-456-4860 www.shareholder.broadridge.com Stock Exchange Listing Bar Harbor Bankshares common stock is traded on the NYSE American (www.nyse.com), under the symbol BHB. Form 10-K Annual Report The Company refers you to its Annual Report on Form 10-K for year ended 2019 for detailed financial data, management’s discussion and analysis of financial condition and results of operations, disclosures about market risk, market information including stock graphs, descriptions of the business of the Company and its products and services. Mailing Address If you need to contact our corporate headquarters office, write: Bar Harbor Bankshares Post Office Box 400 82 Main Street Bar Harbor, Maine 04609-0400 207-288-3314 888-853-7100 Printed Financial Information We will provide, without charge, and upon written request, a copy of the Bar Harbor Bankshares Annual Report to the Securities and Exchange Commission on Form 10-K. The Bank will also provide, upon request, Annual Disclosure Statements for Bar Harbor Bank & Trust as of December 31, 2019. Please contact Investor Relations via U.S. mail at the address above or through email at: investorrelations@barharbor.bank P A G E 1 4 P A G E 1 5 2019 Summary Annual Report2019 Summary Annual ReportPersonal Banking · Business Banking · Wealth Management Over 50 locations in Maine, New Hampshire & Vermont Bar Harbor Bankshares • 82 Main Street, Bar Harbor, Maine 04609 888-853-7100 • www.barharbor.bank P A G E 1 6 2019 Summary Annual Report

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