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BOK Financial

bokf · NASDAQ Financial Services
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Industry Banks - Regional
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FY2003 Annual Report · BOK Financial
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Building On A Successful Past, Positioning For A Successful Future

BOK FINANCIAL
BOK FINANCIAL

VOLUME 13, ISSUE 2003

PLUSPLUS

IN THE LONG RUN-
How An Extended Outlook
Guides BOKF’s Strategy

AIMING FOR PERFECTION-
Customer Focus Spells Success
G-R-O-W-T-H

NEW HORIZONS-
A Winning Strategy For
Regional Banking Expansion

www.bokf.com

BOK FINANCIAL 2003
MANAGEMENT LETTER

Building on a Successful Past. Positioning
for a Successful Future. The theme of this
year’s annual report appropriately sums 
up our plans to keep building on the
accomplishments of the past 13 years. 
As we celebrate the past—including a
continuation of record earnings in 2003—
we look forward to new opportunities and
have already taken steps to better position
ourselves to meet the challenges ahead.

Since 1991, we have consistently built on
our non-interest lines of business in order to
maintain balance and ensure success
through economic cycles. This strategy
continued to pay off in 2003, when loan
growth slowed in a soft economy.  Our
2003 net income was $158.4 million, or
$2.45 per share, compared with $147.9
million, or $2.37 per share, the previous
year. It was the 13th consecutive year of
growth and was strongly supported by a
19 percent increase in fees and
commissions from mortgage banking, trust,
brokerage and trading, and deposit
services. The right balance among these
businesses also helped support earnings
when the mortgage refinancing boom
ended late in the year.

Even in a sluggish economy, loans grew 8
percent, and signs indicate that things are
picking up in our markets in early 2004.
We experienced solid loan growth in
Houston and Denver, where we acquired
Colorado State Bank and Trust. This
honored institution should provide a strong
platform for further growth in the Mile High
City. We also saw deposit growth of $1.1
billion over the course of the year. 

We continued to pave the way for
additional success by upgrading our
technology base and restructuring

management. Our Operations and
Technology staff undertook the most
demanding technical project in company
history with the conversion to a new core
processing system. This new system
provides a more efficient and effective
platform for future growth, giving us the
ability to bring new products and services
to market more quickly.

To augment an already strong
management group, we appointed three
officers to the newly created posts of
senior executive vice president.  Dan
Ellinor came aboard to assume leadership
of the Oklahoma commercial banking
group while Jeff Pickryl moved to Dallas to
manage regional banking operations.
Steve Bradshaw now heads up the
corporate-wide Consumer and Wealth
Management Division. Our longtime friend
and chief credit officer, Gene Harris, is
retiring in 2004 after helping us establish
consistent credit standards and build a
quality loan portfolio. We thank Gene and
welcome Chuck Cotter as the new chief
credit officer. With this transition, we will
continue to ensure prudent credit
administration that has helped establish
sound loan quality.

On the following pages of this report,
executives in their own words provide a
glimpse into our company, our results and
our goals. As always, we will continue to
value our people, our customers and the
communities we serve while working to
generate optimal long-term returns for our
shareholders. With this in mind, we
celebrate our first 13 years of growth 
with an eye on positioning ourselves to
ensure continued success, both now and
into the future.

George Kaiser
chairman

How does BOK Financial make decisions?
There is no principle more emphasized in our organization
than managing for long-term value rather than short-term
results. We evaluate all decisions based on discounted
cash flow present value or rate of return rather than short-
term accounting results. Our officers all own significant
amounts of stock and have compensation that is more
performance based than tenure based. When shareholders
do well, they do well, so we all think like shareholders
because the board and officers are collectively the majority
shareholders of the company. 

Describe the corporate culture at BOKF.
The CEO, rather than the board chair, has primary
influence on the corporate culture and the attitudes of key
personnel. Stan Lybarger has a strong entrepreneurial bent
and understands what is necessary to encourage innovative
approaches to business problem solving and aggressive
pursuit of opportunities. Through incentive plans, hiring
practices, personal brainstorming and repeated emphasis
on maximizing long-term enterprise and shareholder value
in all decisions, he, and, to a lesser extent, I, lead by
example. New products, services and market positioning
decisions that reflect that approach would include our
acquisition strategies and tactics. It would also include our
new business solicitation techniques and several new
services, such as energy, foreign currency and interest rate
derivatives and other narrowly targeted investment banking
products, as well as our methods of previewing entry into
new markets and our nationally competitive 401(k) and
TransFund services. 

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What are your long-term expectations for the company?
The large national banks continue to evacuate the market
sector occupied by most of American business and make
individual banking more impersonal. Community banks do
a wonderful job of filling that vacuum but many customers
outgrow the credit limits or product sophistication of
community banks. We see a long-term future for BOKF in
providing major national bank services but delivering them
in a responsive, community bank style.

What are your plans for your ownership stake?
I have no intention of selling my stock. I have committed 
all of it over time to my charitable foundations. There is 
no financial reason for me or for the trustees of those
foundations to cause a sale of the company so long as it 
is competently fulfilling its mission and growing in per share
value faster than a potential acquirer.

Discuss the company position on paying a dividend.
To this point, we have been able to use our capital
intelligently in building our business and thereby earn a
greater return for the shareholders than they could earn after
paying a tax on a dividend distribution. If we should
become over-capitalized in comparison with our attractive
business opportunities, we would reconsider the
appropriateness of paying cash dividends. In the meantime,
we plan to continue to declare stock dividends. The
reduction in the dividend tax certainly makes the payment
of a cash dividend a closer question.

VISION

“There is no principle more
emphasized in our organization
than managing for long-term value
rather than short-term results.”

 
 
 
 
Stan Lybarger

president and
chief executive officer

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What has been the foundation of BOKF’s success?
Our success has resulted from our ability to attract and
retain talented people and create and maintain an
environment that encourages creativity, teamwork and 
an entrepreneurial spirit. We manage for continuous
improvement, striving to enhance our capabilities and
performance in every line of business in every market we
serve. We emphasize highly responsive personal customer
service at a level no longer available from the large
national banks. These characteristics, coupled with a
proven strategy of expansion in rapidly growing metropolitan
areas in our region, have produced a superior track record
of growth and returns for our investors. 

How did this contribute to earnings for 2003 in a soft
economic environment?
The balance we have been able to achieve in our revenue
streams was a key ingredient in our success in 2003. With
much lower loan demand and compressed margins, this
past year was particularly challenging for the industry. Our
success was largely based on our 19 percent growth in fee
revenues led by growth in deposit service charges and
growth in brokerage, mortgage banking and trust revenues.
Loan growth of 8 percent, while much slower than the 16
percent we have averaged for the past five years, was
materially better than the industry as a whole. Core deposit
growth of 15 percent remained strong.

What is your strategy for acquisitions?
We have pursued acquisitions to gain access and a
competitive presence in rapidly growing markets in our
region. We target quality organizations that have
demonstrated solid growth in their lines of business. Rather
than focusing on adding dots to a map, we look for
opportunities to enhance the company and propel future
growth in earnings per share and shareholder value.

What are your financial objectives? 
We are targeting long-term EPS growth in the upper
quartile of our peer group. For the past five years, our EPS
growth has averaged 13 percent, well ahead of our peer
group, which averaged 11 percent for the same time
period. Our return on equity has averaged 15 percent for
the same time period. These results have translated to our
stock price as it has appreciated 92 percent over the last
five years, versus a decline in most major stock indices over 
the same period.

Discuss the attention BOKF is getting nationally.
We focus on building a track record of superior
performance. Only in the past few years have we actively
sought more visibility at analysts’ conferences and by
visiting prospective institutional investors. The recognition
from the business media and analysts has been gratifying.
In 2003, Forbes listed us among the top 500 companies
ranked by a composite of sales, assets, profits and market
value, and Investor’s Business Daily named us among the
70 most stable companies for U.S. investors. BOK
Financial was also among 12 companies recognized on
the Honor Roll compiled by investment banking firm Keefe,
Bruyette & Woods.

RESULTS

“Our success has resulted from our
ability to attract and retain talented
people and create and maintain an
environment that encourages
creativity, teamwork and an
entrepreneurial spirit.”

 
 
 
 
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Steve Bradshaw

senior executive vice president
consumer banking and wealth management

What were the key factors for Consumer Banking’s
strong performance in 2003?
We gained momentum by focusing the last three years on
growing our checking base. Combining net interest revenue
and fees, checking generates 76 percent of consumer
banking revenue. Since introducing free checking in
January 2001, checking accounts—excluding our Houston
acquisition in 2001and Denver in 2003—grew 55 percent,
or by a compound annual growth rate of 24 percent, to
258,627 at the end of 2003. Checking related fees grew
81 percent—with a compound annual growth rate of 35
percent—over the same period. In 2004, we will continue
to expand our successful strategies for attracting accounts,
with an increased focus on improving checking account
retention. Boosting online banking capabilities and
introducing free BillPay are key strategies.

Explain the “Perfect Banking” strategy.
We believe our profit growth results from a sustained
strategy of giving clients the best possible experience each
and every time. In the fall of 2001, we introduced a
breakthrough sales and service process we call Perfect
Banking. Its core principle is creating a perfect client
experience with each interaction, whether in our branches,
through our 24 hour contact center—ExpressBank—or via
online banking. Perfect Banking defines key activities that
we believe result in an experience that will compel clients
to bring additional business and referrals to our bank. This
includes a client profiling and contact methodology that
allows us to provide a level of professional advice and
counsel not found in other retail banks. And we have

implemented comprehensive training, coaching, and
reward and recognition programs that prepare and
motivate our staff to constantly improve results. In the past
two years, sales have improved 29 percent based on a
compound annual growth rate, and client satisfaction has
remained high at 95 percent.

As one key fee-based line of business, how did
brokerage and trading contribute to the company’s
success in 2003?
This was a record-setting year, generating almost $39
million in revenue, up 58 percent over 2002. The revenue
mix is diverse with significant contributions from retail and
institutional sales and investment banking. According to the
Fixed Income Clearing Corp., we ranked 23rd nationally
in mortgage-backed securities volume. Investment banking
revenue also jumped significantly in 2003. 

How does Wealth Management and its fee-based
business lines contribute?
In Wealth Management, we manage over $20 billion in
assets and have grown through national product innovation
and integration with our commercial bank. Our Private
Financial Services (PFS) group has focused on a team
approach to serving affluent individuals and business
owners. BOK Financial has also added investment
management staff, including portfolio managers. We have
also recently introduced our own private equity offering. 
In 2004, we are focusing on consolidating our trust,
investment management and affluent market brokerage
sales groups into a single investment advisor approach.
Clients will then have a unified source for investment
expertise and full access to all investment products
available in the market. We are also expanding PFS in
Houston, Dallas and Denver and integrating the Trust 
group from Colorado State Bank and Trust.

GROWTH

“We believe our profit growth
results from a sustained
strategy of giving clients the
best possible experience each
and every time.”

 
 
 
 
Dan Ellinor

senior executive vice president
commercial banking - oklahoma/arkansas

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Since joining BOKF last fall, how do you assess the
company compared with the competition?
Each company I have worked for in my 22-year career has
had a unique brand identity, a defined strategy and a
history of growth. BOKF is no different. But our company
excels and distances itself from its competitors in how we
live out our brand with our customers, how we execute
strategies for the benefit of our customers and shareholders,
and in the reliability of our core earnings—through all
economic cycles. Every decision we make has the customer
at the center, and we remain very nimble so we can react
opportunistically. We have a solid earnings stream that has
diversification, resiliency and growth potential without
placing undue risk on the business model.

What perspectives do you bring that will benefit BOKF?
I have seen how poorly managed corporate growth can be
detrimental to customer service, product development,
delivery, retention of top talent and creation of shareholder
value—which is a losing strategy. We have a winning
growth strategy at BOKF, and we intend to bring all our
constituents with us along the way—customers, employees
and our shareholders.

What were the key success factors for Oklahoma
commercial banking in 2003?
Despite a sluggish economy in 2003, we had positive loan
growth, improved loan quality and strong growth in our fee-

based businesses. This and double-digit deposit growth
helped us maintain our strong earnings momentum in our
Oklahoma and Arkansas commercial banking franchise. 

How do you maintain growth in fee-based lines?
Treasury Management and our EFT network, TransFund, are
our strongest commercial fee-based business lines, and we
are positioned to enjoy continued growth. With Treasury
Management, the strategy is simple—we’ll aggressively
provide treasury solutions to our expanding commercial
customer base with solid technology backing the delivery
channel and at a cost that is economically sound to both
the bank and our clients. We are making additional
investments in the product line that are enhancing basic
functionality and positioning the bank for the imaging
revolution. Our strategy for TransFund is to continue to
deepen existing customer relationships where we play a
key role in their operations, and continue to expand the
customer base through our proven sales process.  

How can you keep growing Oklahoma market share?
As in our other franchise states, Oklahoma’s competitive
landscape is crowded. Compounding this is a statewide
growth rate below the national average. But while we
enjoy significant market share, there is still big upside for
us. We have been successful in Oklahoma because we 
are part of the fabric of our communities, we have
extraordinary bankers who truly care for our customers, 
and we provide banking solutions that are second-to-none.
This is a winning strategy and is particularly appealing to
customers in the middle market and small business sectors.
We will continue to build on our strong service-oriented
sales strategy and grow market share in Oklahoma.

PERFORMANCE

“Our company excels and distances
itself from its competitors in how we live
out our brand with our customers, how
we execute strategies for the benefit of
our customers and shareholders, and in
the reliability of our core earnings—
through all economic cycles.”

 
 
 
 
Jeff Pickryl

senior executive vice president
commercial banking - regional banks

Why did you decide to move to Dallas to manage
regional banks?
I believe the future success of our company depends greatly
on effective expansion and growth, particularly where we
can leverage our geographic strength and infrastructure.
Clearly, the Dallas, Houston and Denver markets are deep
and broad in both consumer and commercial opportunities.
There is substantial market share to gain in these markets.
There are also avenues for us to expand in the New
Mexico market. Moving to Dallas has given me the
opportunity to manage our expansion and help create a
strong future for our regional banks.

Discuss returns in regional banking.
Lines of business such as energy, real estate and mortgage
are BOKF stalwarts and have delivered spectacular returns.
We are very proud of their ongoing success. There is no
doubt that our regional banks will also deliver great
financial returns. Those banks are in high-growth markets
where we are newly established. We initially invest to hire
talent, set up banking locations and provide incentives to
help us expand and gain market share. We also charge
our regional banks for the capital they need to support their
existing business and for the investment premium we paid
through acquiring these banks. We expect revenue growth
and strong returns on the entire investment made in the
expansion markets.

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How does BOKF differentiate itself in these markets
where it is still gaining brand recognition?
We have been able to stand out in our markets by
promoting our “big bank” products, services and lending
capacity combined with the community bank delivery
strategy. A key component of our market strategy is to ensure
that we have the most highly qualified and talented
relationship managers in the marketplace. We also
concentrate on serving a market segment, such as the
commercial middle market, that is not optimally served by
the large national banks or by the smaller community banks.
Furthermore, our technology, infrastructure and dedication to
service allow us to be flexible in how we structure credit
facilities and other transactions. We’ve executed this strategy
through every one of our acquisitions with great results,
including our most recent acquisition in Denver.

Discuss the process of expansion into new markets.
We take a three-pronged approach. First is a scouting
phase in which we study the market, market potential and
alternative means of entry. If we decide that our brand of
banking would be a good fit, we may enter phase two by
establishing a loan production office (LPO). The LPO usually
focuses on energy or real estate. In the third phase, we
make an acquisition to gain a full-service banking presence
and introduce our wide array of products and services.

What are the current regional banking goals?
We want to increase market share in Dallas and Houston,
establish a market presence and build a reputation in
Denver, and continue to expand our presence in New
Mexico. We’re increasingly active in Phoenix and plan to
establish an LPO there in 2004.

EXPANSION

“Clearly, the Dallas, Houston
and Denver markets are deep and
broad in both consumer and
commercial opportunities. There 
is substantial market share to
gain in these markets.”

 
 
 
 
Gene Harris

executive vice president
chief credit officer

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BOKF has enjoyed credit quality that is ahead of peer
banks. Assess credit quality at BOKF.
Charge-offs have remained well within industry standards
and we’re right on target with our expectations. We
should see continued improvement in credit quality this
year. In terms of 2003, it was a challenging year dealing
with the results of the recession. As cycles occur, we
expect those events to take time to show up in the
portfolio, and we deal with them. In fact, we really don’t
see any unusual problems for our portfolio. For the more
cyclical businesses, we give our borrowers the opportunity
to utilize derivatives and hedging to protect themselves.
Many of these borrowers take advantage of that, so the
impact of a significant event in the marketplace will be
lessened as a result.

How are credit standards applied at BOKF?
We have a loan policy with consistent credit standards
and everybody operates under the same policy. Credit
concurrence officers administer the policy and apply it
consistently in every geographic area. We also have a
centralized loan review function, monthly reporting,
quarterly asset quality reviews, regular meetings and
constant communications. These processes ensure 
consistent risk grading throughout the organization.

For those unfamiliar with BOKF, explain the
concentration of energy loans.
Oil and gas production is prevalent in the region. We have
superior people and excellent underwriting standards. We
underwrite for the cycles and, as a result, we can handle
$7 gas and $3 gas, $32 oil and $20 oil. The use of
derivatives has helped smooth out the cycles because the
biggest risk on energy lending in the past was the cyclical
nature of prices.

With the economy beginning to show signs of
improvement, do you plan to change credit standards?
No, we don’t plan on changing our credit standards
because our standards remain consistent through all cycles.
We have always stressed the importance of maintaining
reliable standards and we’ll continue the emphasis. The
same prudent underwriting policies applied year after year
mean that our customers and our account officers know
what we’re willing to do and they can make the
appropriate decisions accordingly.

Gene, after 23 years with BOKF, you are retiring this
year. Discuss the succession plan for chief credit officer.
Throughout my career here, we have worked to establish
and maintain consistent credit standards that have enabled
us to establish a quality loan portfolio. After I retire, that
focus will continue when Chuck Cotter becomes chief credit
officer and manager of the Credit Administration Division.
Chuck has been a part of the organization for 25 years
and will continue to ensure that credit quality remains high.

CONSISTENCY

“The same prudent underwriting
policies applied year after year
mean that our customers and our
account officers know what we’re
willing to do and they can make the
appropriate decisions accordingly.”

 
 
 
 
Mike Elvir

executive vice president
operations and technology

No one relishes a major core processing systems
conversion, but you spent 2003 introducing one.
This was the largest, most complex effort ever undertaken
by this company. It’s important to understand that it was not
just an Information Technology project, but one that involved
hundreds of people from every area of the company for 18
months. We had reached a point with our previous system
where our ability to grow and aggressively offer new services
was being restricted by its architecture. With our new IT
platform, we have numerous opportunities to take advantage
of current and future technologies that advance our service
offerings on behalf of our customers while allowing for
growth opportunities. Our services can be expanded while
costs are less impacted by transaction volume.

How do you assess the upgrade?
It occurred within the time frame we had originally
projected, it was done within cost estimates and took place
with limited customer impact. Our staff worked long and
hard to correct issues that surfaced after conversion and to
improve their skills on the new system as quickly as
possible. There was never a time when the daily work had
to be rerun or where we were not able to operate the
company effectively because of system failures. For a
project of this magnitude, that is rare, and it’s totally due to
the dedication of hundreds of BOKF staff members. 

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Given the organization’s strong commitment to service
quality, how do you measure it?
Our division is responsible for delivering nearly all
operational support for the company, and our service
commitment must set the pace. If we do not provide high
service levels, no amount of service commitment on the part
of the customer-facing staff can overcome it. In 1999 we
embarked on a continuous improvement program with
established performance expectations and measures in all
key areas of our operation. We were delighted to be
recognized during 2003 by the Oklahoma Quality Award
(OQA) Foundation with their Award for Achievement.
We’ve been receiving feedback for several years from the
BOKF lines of business we support that they were seeing
significant improvement in our service levels, and the OQA
award served as recognition by an outside group that we
are now among the leaders in Oklahoma in service quality.

What key technology initiatives are planned this year?
To ensure that we are able to take full advantage of the
new legislation regarding check clearing, which goes into
effect in October, we are expanding our existing check
imaging capability. Our customers should be seeing new
services based on this effort before the year is out. We will
also be further automating a number of our internal
functions relating to check clearing and returns, overdraft
processing, and loan documentation and booking. These
initiatives will improve efficiency and service quality.

QUALITY

“With our new IT platform, we have
numerous opportunities to take
advantage of current and future
technologies that advance our service
offerings on behalf of our customers
while allowing for growth
opportunities.”

 
 
 
 
Steven Nell

executive vice president
chief financial officer

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Earnings were a record again in 2003. What were the
key factors to your success?
The majority of our earnings are traditionally driven by
spread-related businesses in lending and deposit gathering
with strong contributions from fee-based businesses. In 2003,
fee-based businesses played a major role in our success,
particularly mortgage banking and brokerage and trading
activities. Interest rates in early 2003 were at 40-year
historical lows, which resulted in record mortgage banking
activity. As rates begin to rise with an improving economy,
our loan growth and net interest margin should improve and
help offset reduced earnings from mortgage banking. This is
an example of the benefit of our diverse sources of revenue
from fee-based businesses. When one aspect of our
business—such as lending—slows, other business units have
been able to provide balance and contribute to earnings
growth. We have a diversified revenue stream that helps
counteract cyclical moves in our markets.

Have net interest margins bottomed out?
Barring any additional downward rate adjustments 
by the Federal Reserve, we feel our net interest margin is
probably at its lowest. We have fully absorbed in our
operations the deposit pricing compression that most banks
have realized during the low-rate environment. Our asset/
liability mix is positioned to benefit slightly from rising rates,
and net interest margin and net interest revenue should
improve going forward.

Discuss BOKF’s approach to interest rate risk.
In most interest rate environments, we seek to maintain a
relatively neutral position with regard to interest rate risk.
We neither benefit nor suffer greatly from rising or falling
rates. In connection with that approach and integral to it,
we maintain a larger and generally less risky securities
portfolio than our peer banks. This larger securities portfolio
generates more net interest revenue for us year-in and year-
out than having a much smaller riskier portfolio. Although
one result of a larger securities portfolio is a net interest
margin generally below the norm, we think our approach
contributes more to net interest revenue.

What do you see as the role of the accounting and
finance groups in supporting BOKF’s stated strategy?
Our primary responsibility is to ensure integrity and
accountability of financial information provided to internal
and external users. There’s just no long-term advantage—
ethically, legally or financially—in doing any rule bending.
There are many people internally who rely on financial
information to make business decisions and externally who
rely on our information to make investment decisions. We
ensure the integrity and legal soundness of all of our
financial information through strict adherence to accounting
standards and all disclosure requirements. We have always
been very conservative in our financial accounting and we
have always maintained a philosophy of providing
transparent disclosures. All BOKF stakeholders—investors,
employees and customers—have an opportunity to gain a
clear understanding of our business operations and risks
because we’ve described them appropriately in our
financial statements.

INTEGRITY

“When one aspect of our
business—such as lending—slows,
other business units have been able
to provide balance and contribute
to earnings growth.”

 
 
 
 
Table 1  Consolidated Selected Financial Data 

(Dollars In Thousands Except Per Share Data) 

Selected Financial Data 

For the year: 

Interest revenue 
Interest expense 
Net interest revenue 
Provision for loan losses 
Net income 

Period-end: 

Loans, net of reserve 
Assets 
Deposits 
Subordinated debentures 
Shareholders’  equity 
Nonperforming assets2 

December 31, 

2003 

20024 

20014 

20004 

19994 

  $  565,173 
175,144 
390,029 
35,636 
158,360 

  $  574,913 
206,712 
368,201 
33,730 
147,871 

$     654,633 
325,681 
328,952 
37,610 
114,439 

  $  638,730 
368,915 
269,815 
17,204 
98,665 

$   500,274 
263,935 
236,339 
10,365 
87,536 

7,355,250  
13,581,743  
9,219,863  
154,332 
1,228,630  
59,867 

6,784,913 
12,251,014 
8,128,525 
155,419 
1,099,526 
56,574 

6,193,473 
11,145,984 
6,905,744 
186,302 
832,866 
50,708 

5,435,207 
9,751,550 
6,046,005 
148,816 
706,793 
43,599 

4,567,255 
8,376,290 
5,263,184 
148,642 
559,457 
22,943 

Profitability Statistics 

Earnings per share (based on average equivalent shares): 

Basic 
Diluted 

Pro forma diluted earnings per share with FAS 142 and FAS 147 
Percentages (based on daily averages): 

Return on average assets 
Return on average shareholders’  equity 
Average shareholders’  equity to average assets 

  $ 

  $ 

2.75 
2.45 
2.45 

2.66 
2.37 
2.37 

  $ 

$          2.09  
1.86 
2.01 

1.81 
1.62 
1.70 

$        1.60 
1.43 
1.52 

1.24% 

13.66 
9.08 

1.31% 

15.75 
8.31 

1.12% 
14.65 
7.63 

1.13% 

16.18 
7.02 

1.15% 

16.10 
7.14 

Common Stock Performance  

Per Share: 

Book value per common share 
Market price: December 31 close 
Market range  – High trade 
– Low trade 

Selected Balance Sheet Statistics 

Period-end: 

  $ 

  $ 

21.21 
38.72 
41.02 
31.00 

19.12 
32.39 
36.52 
26.80 

  $ 

$        15.06 
31.51 
32.75 
21.31 

12.86 
21.25 
21.25 
15.31 

$       10.15 
20.19 
25.94 
18.94 

Tier 1 capital ratio 
Total capital ratio 
Leverage ratio 
Reserve for loan losses to nonperforming loans 
Reserve for loan losses to loans1 

9.15% 

8.98% 

8.08% 

8.06% 

7.27% 

11.31 
7.17 
244.18 
1.73 

11.95 
6.88 
232.82 
1.72 

11.56 
6.38 
233.90 
1.66 

11.23 
6.51 
207.95 
1.51 

10.72 
5.92 
391.65 
1.66 

Miscellaneous (at December 31) 

Number of employees (full-time equivalent) 
Number of banking locations 
Number of TransFund locations 
Mortgage loan servicing portfolio3 

3,449 
142 
1,442 
  $ 4,746,279  

3,402 
130 
1,390 
  $ 5,754,548 

3,392 
114 
1,325 
$  6,645,868  

3,003 
105 
1,111 
  $6,874,995 

3,101 
100 
1,020 
$7,028,247 

1  Excludes residential mortgage loans held for sale. 
2 

Includes nonaccrual loans, renegotiated loans and assets acquired in satisfaction of loans. Excludes loans past due 90 days or more and still 
accruing. 
Includes outstanding principal for loans serviced for Bank of Oklahoma. 

3 
4  Restated for adoption of Statement of Financial Accounting Standards No. 123, “Accounting for Stock-Based Compensation,” and stock dividends.  

  10 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management’s Assessment of Operations and Financial Condition 

BOK Financial Corporation (“BOK Financial” 

or “the Company”) is a financial holding 
company that offers full service banking in 
Oklahoma, Northwest Arkansas, Dallas and 
Houston, Texas, Albuquerque, New Mexico and 
Denver, Colorado. Our principal subsidiaries are 
Bank of Oklahoma, N.A. (“BOk”), Bank of 
Albuquerque, N.A., Bank of Arkansas, N.A., 
Bank of Texas, N.A. and Colorado State Bank 
and Trust, N.A. (“CSBT”). Other subsidiaries 
include BOSC, Inc., a broker/dealer that engages 
in retail and institutional securities sales and 
municipal bond underwriting.  

CSBT was acquired during the third quarter of 

2003. This acquisition added four branches in 

Critical Accounting Policies 

Application of Critical Accounting Policies 
Preparation of our consolidated financial 
statements is based on the selection of certain 
accounting policies, which requires management 
to make significant assumptions and estimates. 
The following discussion addresses the more 
critical areas where these assumptions and 

Reserve for Loan Losses 

The reserve for loan losses is assessed by 
management based on an ongoing evaluation of 
the probable estimated losses inherent in the 
portfolio, including probable losses on both 
outstanding loans and unused commitments to 
provide financing. A consistent, well-
documented methodology has been developed 
that includes reserves assigned to specific loans, 
general reserves that are based on a statistical 
migration analysis and nonspecific reserves that 
are based on analysis of current economic 
conditions, loan concentrations, portfolio growth 
and other relevant factors. 

An independent Credit Administration 
department is responsible for performing this 
evaluation for all of our subsidiaries to ensure 
that the methodology is applied consistently.  

All significant loans that exhibit weaknesses 
or deteriorating trends are reviewed quarterly.  
Specific reserves for impairment are determined 
through evaluation of estimated future cash 
flows and collateral values in accordance with 
Statement of Financial Accounting Standards 
No. 114, “Accounting by Creditors for the 
Impairment of a Loan,”  and regulatory 
accounting standards. 

11 

Denver, Colorado, and total assets of $396 
million, including intangible assets of $61 
million. CSBT also added $1.6 billion to total 
trust assets. 

BOK Financial adopted the fair value 

accounting provisions of Statement of Financial 
Accounting Standards No. 123, “Accounting for 
Stock-Based Compensation,”  during 2003. This 
change in accounting required expense 
recognition for employee stock options. Net 
income and earnings per share for prior years 
have been restated. No other accounting standards 
with significant effects on our financial condition 
or results of operations were initially adopted in 
2003. 

estimates could materially affect financial 
condition and results of operations. Application 
of these critical accounting policies and 
estimates has been discussed with the 
appropriate committees of the Board of 
Directors.  

A general reserve for commercial and 

commercial real estate loan losses is determined 
primarily through an internally developed 
migration analysis model. The purpose of this 
model is to determine the probability that each 
loan in the portfolio has an inherent loss based 
on historical trends. We use an eight-quarter 
aggregate accumulation of net losses as a basis 
for this model. Greater emphasis is placed on 
loan losses in more recent periods. This model 
assigns a general reserve to all commercial loans 
and leases and commercial real estate loans, 
excluding loans that have a specific impairment 
reserve. 

Separate models are used to determine the 
general reserve for residential mortgage loans, 
excluding residential mortgage loans held for 
sale, and consumer loans. The general reserve for 
residential mortgage loans is based on an eight-
quarter average percent of loss. General reserves 
for consumer loans are based on a migration of 
loans from current status to loss. Separate 
migration factors are determined by major 
product line, such as indirect automobile loans 
and direct consumer loans. 

Nonspecific reserves are maintained for risks 
beyond those factors specific to a particular loan 

 
or those identified by the migration models. 
These factors include trends in the general 
economy in our primary lending areas, 
conditions in specific industries where we have a 
concentration, such as energy, real estate and 
agriculture, and overall growth in the loan 
portfolio. Evaluation of the nonspecific reserves 

also considers duration of the business cycle, 
regulatory examination results, potential errors in 
the migration analysis models and the underlying 
data, and other relevant factors. A range of 
potential losses is determined for each factor 
identified. 

Valuation and Amortization of Mortgage Servicing Rights 

We have a significant investment in mortgage 

servicing rights. These rights are either 
purchased from other lenders or retained from 
sales of loans we have originated. Mortgage 
servicing rights are carried at the lower of 
amortized cost, adjusted for the effects of past 
hedging activities, or fair value. Amortized cost 
and fair value are stratified by interest rate and 
loan type. A valuation allowance is provided 
when the net amortized cost of any strata 
exceeds the calculated fair value. 

There is no active market for trading in 
mortgage servicing rights. We use a cash flow 
model to determine fair value. Key assumptions 
and estimates, including projected prepayment 
speeds and assumed servicing costs, earnings on 
escrow deposits, ancillary income and discount 
rates, used by this model are based on current 
market sources. A separate third party model is 
used to estimate prepayment speeds based on 

Intangible Assets 

Intangible assets consist primarily of 

goodwill, core deposit intangible assets and other 
acquired intangibles. During 2002, we adopted 
Statements of Financial Accounting Standards 
No. 142, “Goodwi ll and Other Intangible Assets” 
(“FAS 142”) and No. 147, “Acquisitions of 
Certain Financial Institutions”  (“FAS 147”). 
These standards eliminated amortization of 
intangible assets with indefinite lives, such as 
goodwill. Instead, goodwill for each business 
unit must be evaluated for impairment annually 
or more frequently if conditions indicate that 
impairment may have occurred. The evaluation 
of possible impairment of intangible assets 
involves significant judgment based upon short-
term and long-term projections of future 
performance. 

The fair value of each of our business units is 

estimated by the discounted future earnings 
method. Income growth is projected over five 

interest rates, housing turnover rates, estimated 
loan curtailment, anticipated defaults and other 
relevant factors. The prepayment model is 
updated daily for changes in market conditions. 
We periodically request estimates of fair value 
from outside sources to corroborate the results of 
the valuation model. The sensitivity of our 
valuation of mortgage servicing rights to changes 
in interest rates is presented in Table 9 in the 
Lines of Business – Mortgage Banking section 
of this report. 

Prepayment assumptions also affect the 
amortization of mortgage servicing rights. 
Amortization is determined in proportion to the 
projected cash flows over the estimated life of 
each loan serviced. The same third party model 
that estimates prepayment speeds for 
determining the fair value of mortgage servicing 
rights determines the estimated life of each loan 
serviced.

years for each unit, and a terminal value is 
computed. The projected income stream is 
converted to current fair value by using a 
discount rate that reflects a rate of return 
required by a willing buyer. 

At December 31, 2003, Bank of Texas had 
$155 million or 70% of consolidated goodwill. 
Because of the large concentration of goodwill in 
this business unit, the fair value determined by 
the discounted future earnings method was 
corroborated by comparison to the fair value of 
publicly traded banks of similar size and 
characteristics. No goodwill impairment was 
indicated by either valuation method. 

Intangible assets with finite lives, such as core 
deposit intangible assets, are amortized over their 
estimated useful lives. Such assets are reviewed 
for impairment whenever events indicate that the 
remaining carrying amount may not be 
recoverable. 

  12 

 
Valuation of Derivative Instruments 

We use various types of interest rate 

derivative instruments as part of an interest rate 
risk management program. We also offer interest 
rate, energy and foreign exchange derivative 
contracts to our customers. All derivative 
instruments are carried on the balance sheet at 
fair value. Fair values for exchange-traded 

Summary of Performance 

BOK Financial recorded net income for 2003 

of $158.4 million or $2.45 per diluted share, 
compared with $147.9 million or $2.37 per 
diluted share in 2002 and $114.4 million or 
$1.86 per diluted share in 2001. Prior years’ 
earnings per share have been restated for the 
adoption of FAS 123 and a 3% stock dividend 
in 2003.  

As previously noted, we adopted FAS 142 

and 147 in 2002. These new accounting 
standards did not permit restatement of prior 
years’  financial statements. If FAS 142 and 147 
had been applied retroactively to 2001, pro 
forma net income and earnings per diluted share 
would have been $123.6 million and $2.01, 
respectively. The trend of returns on average 
equity on a comparable basis for 2003, 2002 and 
2001 was 13.66%, 15.75% and 15.83%, 
respectively. This trend of return on equity was 
due primarily to growth in average equity. 
During 2003, average equity increased 24% due 
to retained earnings and a full-year’s effect of an 
acquisition-related stock issuance during the 
fourth quarter of 2002. Net income increased 
7% for this same period.  

Net interest revenue grew $21.8 million or 

6% during 2003 due to increases in average 
earning assets, partially offset by the net effect 
of lower interest rates. Fees and commission 
revenue increased $48.7 million or 19%. All 
categories of fee income increased, most 
notably brokerage and trading revenue, which 
grew 58%, and deposit fees, which rose 21%.  

contracts are based on quoted prices. Fair values 
for over-the-counter interest rate, energy and 
foreign exchange contracts are based on 
valuations provided by either third-party dealers 
in the contracts or quotes from independent 
pricing services. 

Operating expenses decreased $16.5 million 

or 4% compared to 2002. The provision for 
impairment of mortgage servicing rights shifted 
from a $45.9 million expense in 2002 to a $22.9 
million recovery in 2003. Excluding the 
provision for mortgage servicing rights, 
operating expenses increased $52.4 million or 
14% due primarily to increased personnel costs, 
including incentive compensation that varies 
directly with operating revenue changes. Gains 
and losses on securities and derivatives 
decreased from a $64.6 million net gain in 2002 
to a $1.6 million net loss in 2003. These results 
included gains and losses on securities held as 
an economic hedge of our mortgage servicing 
rights, on securities held in our general portfolio 
and derivatives held for interest rate risk 
management purposes. Accounting for 
securities held as an economic hedge of 
mortgage servicing rights is more fully 
discussed in the Lines of Business – Mortgage 
Banking section of this report. 

Net income for the fourth quarter of 2003 
decreased $2.8 million or 7% compared to the 
previous year. Net revenue from mortgage 
banking activities, including gains and losses on 
securities held as an economic hedge of our 
mortgage servicing rights, decreased $15.0 
million. The decrease in mortgage banking 
revenue was partially offset by an $8.4 million 
decrease in mortgage banking costs.

13 

 
 
Assessment of Operations 
Net Interest Revenue

Tax-equivalent net interest revenue totaled 

$395.2 million for 2003 compared to $374.3 
million for 2002. The increase was due primarily 
to a $1.2 billion increase in average earning 
assets. The growth in average earning assets 
included a $543 million increase in securities and 
a $700 million increase in loans. This increase in 
average earning assets was funded primarily by a 
$1.1 billion increase in interest-bearing liabilities. 
Table 2 shows the effects on net interest revenue 
of changes in average balances and interest rates 
for the various types of earning assets and 
interest-bearing liabilities. 

Yields on average earning assets and rates paid 

on average interest-bearing liabilities both 

continued to decline in 2003. The net interest 
margin, the ratio of tax-equivalent net interest 
revenue to average earning assets, decreased to 
3.43% in 2003 compared to 3.70% for the 
previous year. This decrease reflected the effects 
of low interest rates on the spread between yields 
on earning assets and rates paid on interest-
bearing liabilities. Our net interest margin 
decreased for the first three quarters of 2003 as 
interest rates declined, but increased during the 
fourth quarter as rates stabilized. The effects of 
interest rates on yields and rates paid during 2003 
are reflected in the Annual and Quarterly 
Financial Summaries. 

Table 2  Volume/Rate Analysis 
(In Thousands) 

Tax-equivalent interest revenue: 

Securities 
Trading securities 
Loans 
Funds sold and resell agreements 

Total 
Interest expense: 

2003/2002  

Change Due To¹ 

2002/2001 

Change Due To¹ 

Change 

Volume 

Yield/Rate 

Change 

Volume 

Yield/Rate 

  $  (8,583) 
(56) 
(2,040) 
(10) 
(10,689) 

  $ 31,722 
129 
39,229 
149 
71,229 

   $ (40,305) 
(185) 
(41,269) 
(159) 
(81,918) 

  $  (2,708) 
(450) 
(77,950) 
(538) 
(81,646) 

  $ 28,736 
(252) 
27,886 
(76) 
56,294 

  $  (31,444) 
(198) 
(105,836) 
(462) 
(137,940) 

Transaction deposits 
Savings deposits 
Time deposits 
Funds purchased and repurchase agreements 
Other borrowings 
Subordinated debentures 

Total 
Tax-equivalent net interest revenue 
Decrease in tax-equivalent 

adjustment 

Net interest revenue 

(7,927) 
(1,032) 
(4,578) 
(9,628) 
(7,129) 
(1,274) 
(31,568) 
20,879 

949 
  $ 21,828 

9,169 
60 
12,034 
(157) 
(144) 
(1,622) 
19,340 
$ 51,889 

(17,096) 
(1,092) 
(16,612) 
(9,471) 
(6,985) 
348 
(50,908) 
  $ (31,010) 

(10,620) 
(305) 
(49,818) 
(39,140) 
(18,914) 
(172) 
(118,969) 
37,323 

1,926 
  $ 39,249 

9,580 
147 
4,197 
(2,857) 
2,900 
102 
14,069 
$42,225 

(20,200) 
(452) 
(54,015) 
(36,283) 
(21,814) 
(274) 
(133,038) 
  $  (4,902) 

Tax-equivalent interest revenue: 

Securities 
Trading securities 
Loans 
Funds sold and resell agreements 

Total 
Interest expense: 

Transaction deposits 
Savings deposits 
Time deposits 
Funds purchased and repurchase agreements 
Other borrowings 
Subordinated debentures 

Total 
Tax-equivalent net interest revenue 
Decrease in tax-equivalent adjustment 
Net interest revenue 

4th Qtr 2003/4th Qtr 2002  

Change Due To¹ 

Change 

Volume 

Yield/Rate 

  $  7,127 
81 
8,137 
6 
15,351 

2,300 
14 
1,469 
461 
(250) 
(227) 
3,767 
  $11,584 

  $ (7,448) 
(21) 
(7,942) 
(33) 
(15,444) 

(4,571) 
(250) 
(1,906) 
(2,011) 
(1,261) 
(137) 
(10,136) 
  $ (5,308) 

  $  (321) 
60 
195 
(27) 
(93) 

(2,271) 
(236) 
(437) 
(1,550) 
(1,511) 
(364) 
(6,369) 
6,276 
220 
  $ 6,496 

¹  Changes attributable to both volume and yield/rate are allocated to both volume and yield/rate on an equal basis. 

  14 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BOK Financial follows a strategy of fully 
utilizing capital resources by borrowing funds in 
the capital markets to supplement deposit growth. 
The proceeds of these borrowed funds are invested 
in securities. The primary objective of this strategy 
is to enhance revenue opportunities. In the current 
market conditions, this strategy also helps manage 
our overall interest rate risk. The interest rate on 
these borrowed funds, which generally reacts 
quickly to changes in market interest rates, tends to 
match the effects of changes in interest rates on the 
loan portfolio. Interest rates earned on the 
securities purchased with the proceeds of the 
borrowings are affected less quickly by changes in 
market interest rates. The timing of these changes 
in interest rates earned on the securities more 
closely matches the timing of changes in interest 
paid on deposits. Although this strategy may 
reduce net interest margin, it provides positive net 
interest revenue. We estimated that this strategy 
enhanced net interest revenue $61 million during 
2003 compared to $67 million in 2002. Excluding 
this strategy, net interest margin for 2003 and 2002 
would have been 3.49% and 3.76%, respectively. 
Average securities purchased and funds borrowed 
under this strategy were $2.0 billion in 2003 and 
$1.9 billion in 2002. As more fully discussed in the 
subsequent Market Risk section, we employ 
Other Operating Revenue 

Other operating revenue decreased $17.8 
million due to a $66.2 million decrease in net 
gains on securities sales and derivatives. Fees and 
commission revenue increased $48.7 million or 
19% compared to 2002. These sources of non-
interest revenue are a significant part of our 
business strategy and represented 44% of total 
revenue, excluding gains and losses on securities 
and derivatives. 

Brokerage and trading revenue increased $14.2 
million or 58% compared to 2002. During the past 
several years, we have increased the number of 
sales staff to take advantage of current market 
opportunities. These opportunities included 
transactions with mortgage lenders that want to 
hedge the economic risks of their loan production. 
Deposit fees increased $14.4 million or 21% due to 
an overdraft privilege product that was initiated in 
2002. Transaction card revenue grew $5.1 million 
or 10%. Check card fees and merchant fees 
increased 19% and 15%, respectively, while ATM 
network revenue increased 3%. Trust revenue and 
mortgage banking revenue, which are discussed 
more fully in the Lines of Business section of this 
report, increased $5.7 million or 14% and $3.4 
million or 7%, respectively. 

15 

various techniques to manage, within established 
parameters, the interest rate and liquidity risk 
inherent in this strategy. The effectiveness of these 
techniques is reflected in the overall change in net 
interest revenue due to changes in interest rates as 
shown in Table 23. 

Tax-equivalent net interest revenue for the 
fourth quarter of 2003 totaled $102.0 million, 
compared to $95.7 million for the fourth quarter 
of 2002. The increase was due to growth in 
average earning assets, which increased $1.0 
billion or 9%. Net interest margin declined 16 
basis points to 3.39% as yields on earning assets 
decreased more rapidly than the cost of interest-
bearing liabilities due to the effects of falling 
interest rates as discussed above.  

Tax-equivalent net interest revenue for 2002 

was $374.3 million, a $37.3 million or 11% 
increase from 2001. This increase was due to 
growth in average earning assets. As shown in 
Table 2, net interest revenue increased $42.2 
million due to changes in earning assets and 
interest-bearing liabilities. The increase in net 
interest revenue due to asset growth was partially 
offset by a $4.9 million decrease due to falling 
yields and rates. 

BOK Financial realized net gains on securities 

sold of $7.2 million in 2003 compared to $58.7 
million last year. These amounts included net 
gains on sales of securities held as economic 
hedges of the mortgage servicing rights of $4.0 
million in 2003 and $26.3 million in 2002. The 
decrease in net gains on securities reflected 
current market interest rates over the past two 
years. Falling interest rates during 2002 presented 
us with the opportunity to actively manage the 
portfolio and recognize gains from selling 
securities that had limited potential for further 
appreciation. While we continued to sell 
securities during 2003 to manage the portfolio’s 
duration, consistently low interest rates during 
2003 presented fewer opportunities to recognize 
gains. 

Derivative instruments, which we used 

primarily to manage interest rate risk, resulted in 
mark-to-market losses of $8.8 million in 2003 
compared to gains of $5.9 million in 2002. We 
have not designated these derivatives as hedges 
for accounting purposes. Additional discussion 
regarding use of derivative instruments as part of 
our interest rate risk management program is 
located in the Market Risk section of this report.

 
 
 
Table 3  Other Operating Revenue 
(In Thousands) 

Brokerage and trading revenue 
Transaction card revenue 
Trust fees and commissions 
Service charges and fees on deposit accounts 
Mortgage banking revenue 
Leasing revenue 
Other revenue 

Total fees and commissions 

Gain on sale of assets 
Gain (loss) on sales of securities, net 
Gain (loss) on derivatives, net 

Total other operating revenue 

2003 

  $  38,681 
55,491 
45,763 
82,042 
52,336 
3,508 
25,969 
303,790 

822 
7,188 
(8,808) 
  $ 302,992 

Years ended December 31, 
2000 

2001 

2002 

1999 

  $ 24,450 
50,385 
40,092 
67,632 
48,910 
3,330 
20,276 
255,075 

1,157 
58,704 
5,894 
 $320,830 

 $  19,644 
42,471 
40,567 
51,284 
50,155 
3,745 
20,087 
227,953 

  $  15,146    $  16,018 
31,399 
35,127 
41,067 
36,986 
3,725 
17,589 
181,911 

37,287 
39,316 
42,932 
37,179 
4,244 
17,965 
194,069 

557 
30,640 
(4,062) 
 $ 255,088 

381 
2,059 
– 

5,496 
(419) 
– 
  $ 196,509    $ 186,988 

Other operating revenue for the fourth quarter 

of 2003, excluding net losses on securities and 
derivatives, totaled $74.0 million compared to 
$68.8 million for the fourth quarter of 2002. Trust 
fees rose 32% to $13.0 million due to growth in 
the fair value of trust assets and the addition of 
Colorado State Bank and Trust. Brokerage and 
trading revenue grew 25%. Revenue from our 
public finance unit, which is included in other 
revenue, totaled $2.8 million for the fourth 
quarter of 2003 compared with $439 thousand for 
the fourth quarter of 2002. Mortgage banking 
revenue decreased 50% to $7.5 million due to a 
decrease in mortgage loan production during the 
fourth quarter. Mortgage servicing revenue also 
decreased compared to last year due to a 
reduction in loans serviced. 

Losses on securities sales totaled $951 

thousand, including $757 thousand of losses on 
securities used to hedge mortgage servicing rights 
for the fourth quarter of 2003. These results are 
compared to gains on securities sales of $10.3 
million, including $6.8 million on securities used 
to hedge mortgage servicing rights, last year. 
Mark-to-market losses on derivative contracts 
totaled $2.0 million in 2003 compared to gains of 
$665 thousand in 2002. 

Other operating revenue for 2002 totaled 
$320.8 million, a 26% increase compared to 
2001. Fees and commissions revenue increased 
12% to $255.1 million due primarily to a 32% 
increase in service charges on deposit accounts. 
Brokerage and trading revenue and transaction 
card revenue increased 24% and 19%, 

respectively, due to increased transaction 
volumes in both areas. Growth in these fee 
income sources was offset by a decrease in trust 
revenue. The fair value of trust assets decreased 
due to market conditions in 2002. Mortgage 
banking revenue also decreased due to a 
reduction in servicing revenue. 

Net gains on securities totaled $58.7 million in 

2002, compared to $30.6 million in 2001. These 
amounts included net gains from securities 
designated as economic hedges of mortgage 
servicing rights of $26.3 million in 2002 and 
$12.8 million in 2001. The increase in net 
realized gains reflected active management of the 
securities portfolio as interest rates declined 
during 2002. Management strategy in 2002 was 
to sell securities that had limited potential for 
further appreciation and to replace them with 
securities with less prepayment risk. Net gains on 
derivatives, which totaled $5.9 million in 2002 
compared to losses of $4.1 million in 2001, 
primarily represented the mark-to-market of 
derivatives used for interest rate risk 
management. 

We expect continued growth in other operating 

revenue through offering new products and 
services and by expanding into new markets. 
However, increased competition and saturation in 
our existing markets could affect the rate of 
future increases. We also believe that our diverse 
sources of fee revenue mitigate the effects of 
changes in interest rates, values in the equity 
markets and consumer spending, all of which can 
be volatile.

  16 

 
 
 
 
 
Other Operating Expense 

Other operating expense for 2003 totaled 
$410.1 million, a 4% decrease from 2002. This 
decrease resulted from the provision for 
impairment of mortgage servicing rights. This 
provision shifted from a $45.9 million expense in 
2002 to a $22.9 million recovery in 2003 due to 
slowing prepayment speeds. Excluding the 
effects of the provision for impairment of 
mortgage servicing rights, other operating 
expense increased $52.4 million or 14%. 

Personnel expense increased $35.5 million or 

19% to $222.9 million. Regular compensation 
expense totaled $140.2 million, a 10% increase 
over 2002. This increase was due to a 6% 
increase in average regular compensation per 
full-time equivalent employee combined with a 
4% increase in staffing. Incentive compensation, 
which varies directly with revenue, increased 
45% to $45.8 million. Incentive compensation 
expense included brokerage commissions, which 
increased 26% to $11.2 million, and stock-based 
compensation expense, which increased $1.7 
million or 40%. Expense for other incentive 
compensation plans increased $10.2 million, 
primarily due to revenue growth. Employee 
benefit expenses increased 27% to $35.9 million 
due to a 49% increase in medical and employee 
insurance costs and a 21% increase in retirement 
expenses. We have taken several actions 
intended to reduce the future growth in personnel 
expense, including a five percent reduction in 
staffing. This reduction is expected to reduce 
personnel expense by more than $9 million 
annually beginning in 2004. 

Professional fees increased $4.9 million or 
38% compared to 2002. This increase was due 
primarily to a $2.5 million increase in consulting 
fees associated with deposit fee programs. This 
consulting engagement ended in 2003. The 
increased data processing and communications 
expense included $4.9 million of expenses 
associated with the conversion of our primary 
data processing systems, which occurred in the 
fourth quarter. We expect that the new system 

will allow us to be more responsive to future 
technology changes and to better control ongoing 
costs.  

Operating expenses for the fourth quarter of 
2003 totaled $108.3 million, a 3% increase from 
the fourth quarter of 2002. Personnel costs 
increased $7.5 million or 15%, while mortgage 
banking costs decreased $8.4 million. The 
increase in personnel costs for the quarter 
included $1.1 million of severance expense 
related to the staffing reduction noted previously. 
The decrease in mortgage banking costs was due 
primarily to a reduction in amortization of 
mortgage servicing rights. This amortization is 
directly related to actual and anticipated loan 
prepayments, which decreased significantly 
during the fourth quarter as interest rates began 
to rise. Additionally, the fourth quarter of 2003 
included operating expenses of $4.5 million from 
CSBT.  

Operating expenses for 2002 increased $56.8 

million or 15% over 2001. Mortgage banking 
costs increased $12.0 million due to increased 
amortization of mortgage servicing rights. A 
provision for impairment of mortgage servicing 
rights of $45.9 million was also recognized due 
to increased actual and anticipated loan 
prepayments during the year. Excluding the 
increase in amortization expense and provision 
for impairment of mortgage servicing rights, 
operating expenses increased $14.4 million or 
4%.  

Personnel costs increased $20.6 million or 
12% due primarily to an 8% increase in average 
salaries per employee combined with a 2% 
increase in staffing. Incentive compensation, 
which is directly related to revenue growth, 
increased $4.7 million. Data processing expenses 
increased $6.1 million or 16% due primarily to 
an increase in transaction volumes. Amortization 
expense decreased $12.5 million due primarily to 
the adoption of FAS 142 and FAS 147, as 
previously discussed. 

17 

 
Table 4  Other Operating Expense 
(In Thousands) 

Personnel expense 
Business promotion 
Professional fees and services 
Net occupancy and equipment 
Data processing and communications 
FDIC and other insurance 
Printing, postage and supplies 
Net gains and operating expenses on 

repossessed assets 

Amortization of intangible assets 
Mortgage banking costs 
Provision (recovery) for impairment of 

mortgage servicing rights 

Other expense 
Total 

2003 

$ 222,922 
12,937 
17,935 
45,967 
51,537 
2,267 
13,930 

271 
8,101 
40,296 

Years ended December 31, 
2001 

2002 

2000 

$ 187,439 
11,367 
12,987 
42,347 
44,084 
1,903 
12,665 

1,014 
7,638 
42,271 

$ 166,864 
10,658 
13,391 
42,764 
38,003 
1,717 
12,329 

  $ 148,614 
8,395 
9,618 
35,447 
33,496 
1,569 
11,260 

1999 

  $ 138,633 
9,077 
9,584 
30,789 
30,789 
1,356 
11,599 

1,401 
20,113 
30,261 

(1,283) 
15,478 
22,274 

(3,473) 
15,823 
23,932 

(22,923) 
16,871 
$ 410,111 

45,923 
16,957 
$ 426,595 

15,551 
16,729 
  $ 369,781 

2,900 
15,980 
  $ 303,748 

– 
13,781 
  $ 281,890 

Income Taxes

Income tax expense was $88.9 million in 2003, 

compared to $80.8 million in 2002 and $62.4 
million in 2001. This represented 36%, 35% and 
35%, respectively, of book taxable income. Tax 
expense currently payable totaled $82.6 million in 

2003 compared to $95.9 million in 2002 and $74.2 
million in 2001. 

The Internal Revenue Service closed its 

examination of 2000 during 2003. No significant 
adjustments resulted from this examination, and 
no other examinations are currently in process. 

  18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 5  Selected Quarterly Financial Data 

(In Thousands Except Per Share Data) 

Interest revenue 
Interest expense 
Net interest revenue 
Provision for loan losses 
Net interest revenue after provision for loan losses 
Other operating revenue 
Gain (loss) on sales of securities, net 
Gain (loss) on derivatives, net 
Other operating expense 
Provision (recovery) for impairment of mortgage 

servicing rights 
Income before taxes 
Income tax expense 
Net income 

Earnings per share: 

Basic 
Diluted 

Average shares: 

Basic 
Diluted 

Interest revenue 
Interest expense 
Net interest revenue 
Provision for loan losses 
Net interest revenue after provision for loan losses 
Other operating revenue 
Gain (loss) on sales of securities, net 
Gain (loss) on derivatives, net 
Other operating expense 
Provision (recovery) for impairment of mortgage 

servicing rights 
Income before taxes 
Income tax expense 
Net income 

Earnings per share: 

Basic 
Diluted 

Average shares: 

Basic 
Diluted 

Lines of Business 

Fourth 

Third 

Second 

First 

2003 

  $143,883 
43,103 
100,780 
8,001 
92,779 
74,021 
(951) 
(2,019) 
110,581 

  $ 137,804 
41,633 
96,171 
8,220 
87,951 
80,001 
(12,007) 
(4,566) 
106,957 

  $ 141,534 
43,967 
97,567 
9,503 
88,064 
77,946 
10,457 
(1,121) 
108,511 

  $141,952 
46,441 
95,511 
9,912 
85,599 
72,644 
9,689 
(1,102) 
106,985 

(2,260) 
55,509 
20,207 
  $ 35,302 

(16,186) 
60,608 
21,792 
  $  38,816 

3,353 
63,482 
22,707 
  $  40,775 

(7,830) 
67,675 
24,208 
  $  43,467 

  $  0.61 
  $  0.55 

  $ 
  $ 

0.67 
0.60 

  $ 
  $ 

0.71 
0.63 

  $ 
  $ 

0.76 
0.67 

57,137 
64,592 

57,059 
64,693 

56,940 
64,569 

56,821 
64,456 

2002 

  $143,756 
49,472 
94,284 
10,001 
84,283 
68,800 
10,342 
665 
106,696 

  $ 144,430 
51,861 
92,569 
8,029 
84,540 
65,090 
34,341 
7,218 
94,871 

  $ 142,997 
52,716 
90,281 
6,834 
83,447 
62,976 
21,602 
(1,453) 
90,317 

  $143,730 
52,663 
91,067 
8,866 
82,201 
59,366 
(7,581) 
(536) 
88,788 

(1,615) 
59,009 
20,858 
  $ 38,151 

29,042 
67,276 
23,784 
  $  43,492 

23,774 
52,481 
18,547 
  $  33,934 

(5,278) 
49,940 
17,646 
  $  32,294 

  $  0.67 
  $  0.60 

  $ 
  $ 

0.79 
0.70 

  $ 
  $ 

0.61 
0.55 

  $ 
  $ 

0.59 
0.52 

56,166 
63,785 

54,634 
62,082 

54,573 
62,112 

54,466 
61,938 

BOK Financial operates four principal lines of 

business under its Bank of Oklahoma franchise: 
corporate banking, consumer banking, mortgage 
banking and wealth management. It also operates 
a fifth principal line of business, regional banks, 
which includes all banking functions for Bank of 
Albuquerque, N.A., Bank of Arkansas, N.A., 
Bank of Texas, N.A., and Colorado State Bank 
and Trust, N.A. In addition to its lines of 

business, BOK Financial has a funds management 
unit. The primary purpose of this unit is to 
manage the overall liquidity needs and interest 
rate risk of the company. Each line of business 
borrows funds from and provides funds to the 
funds management unit as needed to support their 
operations.  

BOK Financial allocates resources and 
evaluates performance of its lines of business 

19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
after allocation of funds, certain indirect 
expenses, taxes and capital costs. The cost of 
funds borrowed from the funds management unit 
by the operating lines of business is transfer-
priced at rates that approximate market for funds 
with similar duration. Market is generally based 
on the applicable LIBOR or interest rate swap 
rates, adjusted for prepayment risk. This method 
of transfer-pricing funds that support assets of the 
operating lines of business tends to insulate them 
from interest rate risk.  

The value of funds provided by the operating 
lines of business to the funds management unit is 
based on applicable Federal Home Loan Bank 
advance rates. Deposit accounts with 
indeterminate maturities, such as demand deposit 
accounts and interest-bearing transaction 
accounts, are transfer-priced at a rolling average 
based on expected duration of the accounts. The 
expected duration ranges from 90 days for certain 
rate-sensitive deposits to five years. During 2002, 
the average transfer-pricing rate for these deposit 
accounts decreased by approximately 200 basis 
points. Since many of these deposit accounts are 
either noninterest-bearing accounts or interest 
bearing accounts whose rates cannot be readily 
reset lower due to market constraints, the decline 
in the transfer-pricing rates shifted net interest 
revenue from providers of funds, primarily 
consumer banking and wealth management, to the 

Corporate Banking 

The Corporate Banking Division provides loan 

and lease financing and treasury and cash 
management services to businesses throughout 
Oklahoma and surrounding states. In addition to 
serving the banking needs of small businesses, 
middle market and larger customers, the Corporate 
Banking Division has specialized groups that 
serve customers in the energy, agriculture, 
healthcare and banking/finance industries and 
includes the TransFund ATM network. The 
Corporate Banking Division contributed $59.7 
million or 38% to consolidated net income for 
2003. This compares to $58.1 million or 39% of 
consolidated net income for 2002. Net interest 
revenue from external sources decreased due to 
lower yields on average assets, primarily loans. 
The lower yield on loans was offset by a decline in 
net interest expense from internal sources. Other 
operating revenue increased $7.1 million or 10% 
due primarily to an increase in merchant discount 
and deposit fees. Operating expenses increased to 
$88.5 million for 2003 from $81.4 million for last 
year due primarily to an increase in personnel and 

funds management unit. The effects of this shift 
are seen in the comparison of earnings between 
2002 and 2001. 

Economic capital is assigned to the business 
units based on an allocation method that reflects 
management’s assessment of risk. During 2003, 
we adopted a third-party developed capital 
allocation model. This model assigns capital 
based upon credit, operating, interest rate and 
market risk inherent in our business lines and 
recognizes the diversification benefits among the 
units. The level of assigned economic capital is a 
combination of the risk taken by each business 
line based on its actual exposures and calibrated 
to its own loss history where possible. Previously, 
capital was assigned to the business units based 
on an internally-developed model that focused 
primarily on credit risk as defined by regulatory 
standards. While adoption of this new model has 
not significantly affected our assessment of the 
overall capital levels required for the company, it 
has assigned more capital to business units with 
operating, interest rate, and market risk, and 
assigned less capital to business units with credit 
risk. Additional capital is assigned to the regional 
banks line of business based on our investment in 
those entities. Capital assignments for prior 
periods have been restated to reflect this new 
allocation model. 

transaction processing costs. Average assets 
increased $324 million or 8% for 2003 due 
primarily to loan growth. 

Table 6  Corporate Banking 

(Dollars in Thousands) 

Years ended December 31, 

2003 

2002 

2001 

NIR (expense) from 
external sources 
NIR (expense) from 
internal sources 

Total net interest 

revenue 
Other operating 
revenue 

Operating expense 
Net loans charged  

off 

Net income 
Average assets 
Average equity 
Return on assets 
Return on equity 
Efficiency ratio 

 $  144,791 

 $  155,648 

$   199,727 

(28,218) 

(45,573) 

(86,150) 

116,573 

110,075 

113,577 

79,316 
88,478 

72,234 
81,434 

62,648 
78,190 

10,325 
59,693 
 $ 4,362,396 
311,140 

6,475 
58,081 
 $ 4,038,353 
298,020 

10,481 
53,344 
$3,867,850 
275,090 

1.37%

19.19 
45.17 

1.44%

19.49 
44.67 

1.38% 
19.39 
44.37 

  20 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consumer Banking 

The Consumer Banking Division provides a 
full line of deposit, loan and fee-based services to 
customers throughout Oklahoma through four 
major distribution channels: traditional branches, 
supermarket branches, the 24-hour ExpressBank 
call center and Online Banking. Additionally, the 
division is a significant referral source for the 
Bank of Oklahoma Mortgage Division (“BOk 
Mortgage”) and BOSC’s retail brokerage division. 
The Consumer Banking Division contributed $9.2 
million or 6% to consolidated net income for 
2003. This compares to $6.8 million or 5% of 
consolidated net income for 2002. Revenue from 
internal sources, primarily funds provided to other 
business lines, decreased $3.4 million due to lower 
transfer-pricing rates. Other operating revenue 
increased $8.5 million, or 22%, over 2002 due 
primarily to increases in deposit service charges. 
Operating expenses increased 5% to $66.6 million. 
Personnel costs contributed $2.4 million to this 
increase.  

Mortgage Banking 

BOK Financial engages in mortgage banking 
activities through BOk Mortgage. These activities 
include the origination, marketing and servicing 
of conventional and government-sponsored 
mortgage loans. Consolidated mortgage banking 
revenue, which is included in other operating 
revenue, increased $3.4 million or 7% compared 
to 2002. However, mortgage banking activities 
contributed $28.4 million or 18% to consolidated 
net income in 2003 compared to $1.6 million or 
1% in 2002, due primarily to a reduction in 
provision for mortgage servicing rights, net of 
gains on financial instruments held as an 
economic hedge of the servicing rights. 

Mortgage banking activities consist of two 
sectors, loan production and loan servicing. The 
increased contribution to net income in 2003 
reflected both strong performance of the loan 
production sector and the partial reversal of 
reserves established for impairment of mortgage 
servicing rights in the loan servicing sector. 

21 

Table 7  Consumer Banking 

(Dollars in Thousands) 

Years ended December 31, 
2002 

2001 

2003 

NIR (expense) from 
external sources 
NIR (expense) from 
internal sources 

Total net interest 

revenue 
Other operating 
revenue 

Operating expense 
Net loans charged 

off 
Net income 
Average assets 
Average equity 
Return on assets 
Return on equity 
Efficiency ratio 

  $ 

(16,725)    $ 

(17,875) 

$     (34,049) 

57,925 

61,301 

94,393 

41,200 

43,426 

60,344 

47,361 
66,639 

38,862 
63,401 

29,995 
59,099 

6,887 
9,186 
  $2,514,262 
58,000 

7,829 
6,756 
  $2,341,239 
60,910 

4,180 
16,533 
$2,192,698 
53,250 

.37% 

15.84 
75.25 

.29% 

11.09 
77.05 

.75% 

31.05 
65.42 

Table 8  Mortgage Banking 

(Dollars in Thousands) 

Years ended December 31, 

2003 

2002 

2001 

NIR (expense) from 

external sources    $  27,770 

  $  32,199 

$  32,545 

(9,415) 

(13,713) 

(20,867) 

18,355 

18,486 

23,922 

20,832 

36,379 
58,204 

37,845 
54,795 

11,678 

22,695 

30,119 
47,750 

(22,923) 

45,923 

15,551 

NIR (expense) from 
internal sources 

Total net interest 

revenue 

Capitalized mortgage 
servicing rights 

Other operating 
revenue 

Operating expense 
Provision (recovery)  
for impairment of 
mortgage servicing 
rights 

Gain on sales of 
financial 
instruments, net 

Net income 

4,025 
28,401 

26,345 
1,551 

Average assets 
Average equity 

  $ 623,823 
69,100 

$ 671,798 
34,160 

12,757 
8,493 

$651,103 
18,700 

Return on assets 
Return on equity 
Efficiency ratio 

4.55% 

41.10 
74.00 

.23% 

4.54 
71.01 

1.30% 

45.42 
74.04 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loan Production Sector 

Loan production revenue totaled $33.8 million 

in 2003, including $23.9 million of capitalized 
mortgage servicing rights, compared to loan 
production revenue of $27.4 million in 2002, 
including $20.8 million of capitalized mortgage 
servicing rights. The increase in loan production 
revenue, excluding the value of capitalized 
mortgage servicing rights, was due to improved 
market conditions for loan sales. The value of 
mortgage loans sold remained high during the 
year as interest rates stayed low. Mortgage loans 
funded totaled $1.3 billion in 2003, including 
$457 million for home purchases and $859 

Loan Servicing Sector 

The loan servicing sector had pre-tax income 
of $12.9 million for 2003 compared to a pre-tax 
loss of $22.5 million for 2002. The improved 
operating results were due primarily to the partial 
reversal of the reserve for impairment of 
mortgage servicing rights. Interest rates affected 
servicing revenue, the value of mortgage 
servicing rights and amortization expense during 
2002 and 2003. As interest rates fell during 2002, 
both actual and anticipated loan prepayments 
increased. Actual loan prepayments reduce the 
outstanding balance of loans serviced, which is a 
primary factor for determining servicing revenue 
and the fair value of servicing rights. The fair 
value of servicing rights decrease whenever 
prepayment speeds are high. Conversely, the fair 
value of servicing rights increase whenever 
prepayment speeds are low. Prepayment speeds 
were high during 2002 as a result of the 
historically low mortgage interest rates. 
Prepayment speeds slowed during 2003 as 
interest rates increased slightly.  

Servicing fees totaled $21.8 million in 2003 
compared to $28.2 million in 2002. The decrease 
in servicing fees was due primarily to a lower 
outstanding principal balance of loans serviced. 
The average outstanding balance of loans 
serviced was $4.9 billion during 2003 compared 
to $6.2 billion during 2002. The decrease in loans 
serviced reflected both the rapid refinancing of 
mortgage loans and BOk Mortgage’s decision to 
curtail purchases of mortgage loan servicing. This 
decision also affected the geographic distribution 
of the loan servicing portfolio. Approximately 
72% of loans serviced are in our primary market 
areas at December 31, 2003, compared to 69% at 
December 31, 2002. 

million of refinanced loans. Mortgage loans 
funded in 2002 totaled $1.0 billion, including 
$451 million for home purchases and $563 
million of refinanced loans. Approximately 70% 
of the loans funded during 2003 were in 
Oklahoma. The increase in volume of loans 
funded, combined with steady loan pricing, 
resulted in pre-tax income from loan production 
of $32.0 million for 2003 compared to $23.7 
million for the previous year. The pipeline of 
mortgage loan applications totaled $208 million 
at December 31, 2003, compared to $323 million 
at December 31, 2002. 

Amortization of mortgage servicing rights, 
which is included in operating expense, was $35.6 
million in 2003 compared to $36.0 million in 
2002. Amortization expense is determined in 
proportion to the estimated future cash flows that 
will be generated by the mortgage servicing rights. 
The valuation allowance for impairment of 
mortgage servicing rights totaled $32 million at 
December 31, 2003 compared to $55 million at 
December 31, 2002. The valuation allowance was 
reduced by $22.9 million during 2003. An 
impairment provision of $45.9 million increased 
the valuation allowance in 2002. As discussed in 
the Critical Accounting Policies section of this 
report, a valuation allowance is provided to 
reduce the carrying value of servicing rights to 
the lower of fair value or amortized cost 
segregated by impairment strata. Impairment 
strata are determined by interest rate bands and 
by loan types, either conventional or government-
backed. The fair value of servicing rights is based 
on estimated revenues that will be generated over 
the servicing period, less estimated costs to 
service the loans. The valuation allowance may 
be reversed, in part or in whole, if the fair value 
of servicing rights in a particular impairment 
strata increase or if the amortized cost of 
servicing rights in a particular strata decrease. 
Note 8 to the Consolidated Financial Statements 
presents additional information about the fair 
value and amortized cost of servicing rights and 
the valuation allowance.  

  22 

 
BOK Financial designates a portion of its 
securities portfolio as an economic hedge against 
the risk of loss on its mortgage servicing rights. 
Mortgage-backed securities and U.S. government 
agency debentures are acquired and held as 
available for sale when prepayment risks exceed 
certain levels. Because the fair value of these 
securities is expected to vary inversely to the fair 
value of the servicing rights, they are expected to 
partially offset risk. No special hedge accounting 
treatment is applicable to either the mortgage 
servicing rights or the securities designated as an 
economic hedge. The securities designated as an 
economic hedge are classified as available for 
sale and carried at fair market value. We may sell 
these securities and realize gains when necessary 
to offset the impairment provision of the 
mortgage servicing rights. During 2003, we 
realized gains of $4.0 million from economic 
hedging activities compared to gains of $26.3 
million in 2002.  

This hedging strategy presents certain risks. A 
well-developed market determines the fair value 
for the securities. However, there is no 
comparable market for mortgage servicing rights. 

Wealth Management

BOK Financial provides a wide range of 

financial services through its wealth management 
line of business, including trust and private 
financial services and brokerage and trading 
activities. This line of business includes the 
activities of BOSC, Inc., a registered 
broker/dealer. Trust and private financial services 
include sales of institutional, investment and 
retirement products, loans and other services to 
affluent individuals, businesses, not-for-profit 
organizations, and governmental agencies. Trust 
services are provided primarily to clients 
throughout Oklahoma, Texas and New Mexico. 
Additionally, trust services include a nationally 
competitive, self-directed 401-(k) program. 
Brokerage and trading activities within the wealth 
management line of business consist of retail sales 
of mutual funds, securities, and annuities, 
institutional sales of securities and derivatives, 
bond underwriting and other financial advisory 
services. 

Therefore, the computed change in value of the 
servicing rights for a specified change in interest 
rates may not correlate to the change in value of 
the securities.  

At December 31, 2003, securities with a fair 
value of $124 million and an unrealized loss of 
$1.6 million were held for the economic hedge 
program. This unrealized loss, net of income 
taxes, is included in shareholders' equity as part 
of other comprehensive income. The interest rate 
sensitivity of the mortgage servicing rights and 
securities held as a hedge is modeled over a range 
of +/- 50 basis points. At December 31, 2003, the 
pre-tax results of this modeling on reported 
earnings were: 

Table 9 

Interest Rate Sensitivity – Mortgage Servicing 
(Dollars in Thousands) 

Anticipated change in: 

Fair value of mortgage 
servicing rights 

Fair value of hedging securities 

Net 

50 bp 
Increase 

50 bp 
Decrease 

$8,016 
(6,538) 
$1,478 

  $ (11,002) 
6,307 
  $  (4,695) 

Wealth management contributed $13.2 million 

or 8% to consolidated net income for 2003. This 
compared to $6.1 million or 4% of consolidated 
net income for 2002. Trust and private financial 
services provided $7.6 million of net income in 
2003, a 22% increase over 2002. At December 31, 
2003 and 2002, the wealth management line of 
business was responsible for trust assets with 
aggregate market values of $20 billion and $16 
billion, respectively, under various fiduciary 
arrangements. The growth in trust assets reflected 
increased market value of assets managed in 
addition to new business generated during the 
year. We have sole or joint discretionary authority 
over $8 billion of trust assets at December 31, 
2003 compared to $9 billion of trust assets at 
December 31, 2002. 

23 

 
 
 
 
 
 
 
 
 
 
 
 
Brokerage and trading activities provided $5.7 
million of net income in 2003 compared to a $115 
thousand loss in the previous year. Operating 
revenue increased $17.7 million or 59% due to 
increased institutional sales volumes and financial 
advisory fees. During 2003, we expanded a 
program that assists mortgage bankers in hedging 
their interest rate risk through transactions in 
mortgage-backed securities. This program 
contributed significantly to the increased revenue 
and sales volume. Operating expenses increased 
$8.2 million primarily due to incentive 
compensation. 

Regional Banking

Regional banks include Bank of Texas, Bank of 

Albuquerque, Bank of Arkansas, and Colorado 
State Bank and Trust. Each of these banks 
provides a full range of corporate and consumer 
banking services in their respective markets. Small 
businesses and middle-market corporations are the 
regional banks' primary customer focus. Regional 
banks contributed $41.1 million or 26% to 
consolidated net income during 2003. This 
compares to $35.4 million or 24% of consolidated 
net income in 2002. Net interest revenue from 
external customers increased $26.6 million or 19% 
due to growth in average earning assets.  Other 
operating revenue increased $9.7 million or 36% 
in 2003 from last year due primarily to service 
charges on deposit accounts. Operating expenses 
increased $24.0 million or 25% compared to last 
year. Personnel costs accounted for approximately 
$13.7 million of this increase.  

Operations in Texas, New Mexico, and 

Arkansas contributed $26.3 million, $10.9 million, 
and $2.0 million, respectively, to consolidated net 
income for 2003. This compared to $23.9 million, 
$10.4 million, and $1.3 million, respectively, for 
2002. Operations in Colorado contributed $1.9 
million in 2003. 

Table 10  Wealth Management 

(Dollars in Thousands) 

Years ended December 31, 
2002 

2003 

2001 

NIR (expense) from 
external sources 
NIR (expense) from 
internal sources 
Total net interest 

revenue 

Other operating 
revenue 

Operating expense 
Net income 

Average assets 
Average equity 

Return on assets 
Return on equity 
Efficiency ratio 

  $  1,967 

  $  1,958 

 $ 

839 

8,954 

8,162 

13,136 

10,921 

10,120 

13,975 

91,534 
80,440 
13,246 

69,932 
69,709 
6,082 

67,564 
63,186 
11,129 

  $ 731,303 
69,690 

  $ 556,390 
60,880 

 $ 492,811 
52,290 

1.81% 

19.01 
78.51 

1.09% 
9.99 
87.08 

2.26% 

21.28 
77.49 

Table 11  Regional Banks 

(Dollars in Thousands) 

Years ended December 31, 
2002 

2003 

2001 

NIR (expense) from 
external sources 
NIR (expense) from 
internal sources 

Total net interest 

revenue 

Other operating 

revenue 

Operating expense 
Gains on sales of 

financial 
instruments, net 
Net loans charged 

off 

Net income 

  $  164,755 

  $  138,145 

$   138,846 

(12,151) 

(12,835) 

(11,689) 

152,604 

125,310 

127,157 

36,531 
118,386 

26,876 
94,383 

19,642 
91,088 

339 

4,205 

484 

6,425 
41,057 

6,161 
35,432 

5,873 
31,804 

Average assets 
Average equity 

  $ 4,899,360  
360,220 

  $ 3,915,411 
286,730 

$3,352,149 
234,420 

Return on assets 
Return on equity 
Efficiency ratio 

0.84% 
11.40 
62.59 

0.90% 

12.36 
62.02 

0.95% 

13.57 
62.05 

  24 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Assessment of Financial Condition 
Securities Portfolio 

Securities are classified as either held for 
investment or available for sale based upon 
asset/liability management strategies, liquidity and 
profitability objectives and regulatory 
requirements. Investment securities, which consist 
primarily of Oklahoma municipal bonds, are 
carried at cost and adjusted for amortization of 
premiums or accretion of discounts. Management 
has the ability and intent to hold these securities 
until they mature. Available for sale securities, 
which may be sold prior to maturity, are carried at 
fair value. Unrealized gains or losses, less deferred 
taxes, are recorded as accumulated other 
comprehensive income in shareholders’  equity.  
During 2003, the amortized cost of available 

for sale securities increased $642 million. 
Mortgage-backed securities increased $627 
million and now represent 97% of total available 
for sale securities. The increase in securities 
reflected an increase in available funds due to a 
combination of strong deposit growth and weaker 
loan demand during 2003. 

Table 12  Securities 

(Dollars in Thousands) 

Approximately $2.0 billion of mortgage-backed 

securities are held for our strategy of fully 
utilizing available capital resources by borrowing 
funds and investing in securities, as previously 
discussed in the Net Interest Revenue section of 
this report. Mortgage-backed securities designated 
as an economic hedge of mortgage servicing rights 
totaled $124 million at December 31, 2003 
compared to $127 million a year earlier. At 
December 31, 2003, available for sale securities 
with an amortized cost basis and a fair value of 
$2.7 billion were pledged as collateral for 
repurchase agreement borrowings, deposits of 
public funds, and other purposes. The expected 
duration of the mortgage-backed securities 
portfolio was 3 years at December 31, 2003 
compared to 2 years at December 31, 2002. This 
increase in duration reflected the slower 
anticipated prepayments of the loans represented 
by these securities as interest rates rose. 

Investment: 

U.S. Treasury 
Municipal and other tax-exempt 
Mortgage-backed U.S. agency securities 
Other debt securities 

Total 

Available for sale: 
U.S. Treasury 
Municipal and other tax-exempt 
Mortgage-backed securities: 

U.S. agencies 
Other 

Total mortgage-backed securities 

Other debt securities 
Equity securities and mutual funds 

Total 

2003 

December 31, 
2002 

2001 

Amortized 
Cost 

Fair 
Value 

Amortized 
Cost 

Fair 
Value 

Amortized 
Cost 

Fair 
Value 

  $ 

– 
184,192 
2,296 
1,463 
  $  187,951 

  $ 

– 
187,354 
2,418 
1,484 
  $  191,256 

  $ 

– 
191,305 
4,380 
2,265 
  $  197,950 

  $ 

– 
195,266 
4,618 
2,269 
  $  202,153 

  $ 

7,982 
222,195 
7,381 
3,555 
  $  241,113 

  $ 

7,981  
223,487 
7,620 
3,540 
  $  242,628 

  $  44,679 
3,271 

  $ 

45,424 
3,257 

  $  31,013 
11,465 

  $ 

32,233 
11,511 

  $  34,538 
4,262 

  $  35,197 
4,299 

3,514,158 
845,430 
4,359,588 
1,140 
96,460 
  $4,505,138 

3,518,926 
848,911 
4,367,837 
1,177 
101,173 
  $ 4,518,868 

3,005,698 
727,088 
3,732,786 
138 
87,434 
  $3,862,836 

3,067,148 
732,542 
3,799,690 
139 
89,770 
  $ 3,933,343 

2,637,636 
669,057 
3,306,693 
536 
93,918 
  $3,439,947 

2,638,425 
673,737 
3,312,162 
538 
97,353 
  $3,449,549 

Net unrealized gains on available for sale 

securities decreased to $14 million at 
December 31, 2003 from $71 million at 
December 31, 2002 due primarily to rising interest 
rates during 2003. Although the aggregate fair 
value of the available for sale securities portfolio 
exceeded amortized cost, individual securities 
within the portfolio had unrealized losses at year-
end. Management evaluated the securities with 
unrealized losses to determine if we believe that 
25 

the losses were temporary. This evaluation 
considered factors such as causes of the unrealized 
losses and prospects for recovery over various 
interest rate scenarios and time periods. We also 
considered our plans for either holding or selling 
the securities. It is our belief, based on currently 
available information and our evaluation, that the 
unrealized losses in these securities were 
temporary. Information regarding these securities 
is summarized in Table 13.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 13  Temporarily Impaired Securities 

(In Thousands) 

Less Than 12 Months 

Fair 
Value 

Unrealized 
Loss 

12 Months or Longer 
Fair 
Value 

Unrealized 
Loss 

Total 

Fair 
Value 

Unrealized 
Loss 

Investment: 

Municipal and other tax exempt 

  $ 

24,193 

  $ 

317 

$ 37,671 

$  570 

  $  61,864 

  $ 

887 

Available for sale: 
U. S. Treasury 
Municipal and other tax-exempt 
Mortgage-backed securities: 

U. S. agencies 
Other 

Equity securities and mutual funds 

Total 

Loans 

1,006 
803 

1 
17 

1,371,317 
252,604 
– 
  $ 1,649,923 

24,194 
2,502 
– 
  $ 27,031 

– 
320 

– 
20,047 
2,878 
$ 60,916 

– 
3 

– 
13 
737 
$1,323 

1,006 
1,123 

1 
20 

1,371,317 
272,651 
2,878 
  $1,710,839 

24,194 
2,515 
737 
  $ 28,354 

The aggregate loan portfolio at December 31, 
2003 totaled $7.5 billion, a $583 million or 8% 
increase since last year. The acquisition of CSBT 
increased loans by $223 million. Additionally, 
mortgage loans held for sale decreased $77 
million. Excluding the acquisition and change in 
loans held for sale, the loan portfolio grew by 6%.  
The commercial loan portfolio increased $347 

million during 2003. Much of this increase was 
focused in the services and energy segments of the 
portfolio, which increased $134 million and $99 
million, respectively. Services comprised 18% of 
the total loan portfolio and included $256 million 
of loans to nursing homes, $138 million of loans 
to medical facilities, and $35 million to the hotel 

industry. Energy loans totaled $1.2 billion or 16% 
of total loans. Approximately $1.0 billion was to 
oil and gas producers. The amount of credit 
available to these customers generally depends on 
the value of their proven energy reserves based on 
current prices. The energy category also included 
loans to borrowers involved in the transportation 
and sale of oil and gas and to borrowers that 
manufacture equipment or provide other services 
to the energy industry.  

Agriculture included $197 million of loans to 

the cattle industry. Other notable loan 
concentrations by primary industry of the 
borrowers are presented in Table 14. 

Table 14  Loans 

(Dollars in Thousands) 

Commercial: 
Energy 
Manufacturing 
Wholesale/retail 
Agriculture 
Services 
Other commercial and industrial 

Total commercial 

Commercial real estate: 

Construction and land development 
Multifamily 
Other real estate loans 

Total commercial real estate 

Residential mortgage: 

Secured by 1-4 family residential properties 
Residential mortgages held for sale 

Total residential mortgage 

Consumer 
Total 

2003 

2002 

2001 

2000 

1999 

December 31, 

  $ 1,231,599  
482,657 
668,202 
228,222 
1,383,835  
342,187 
4,336,702  

  $ 1,132,178 
501,506 
627,422 
186,976 
1,249,622 
292,094 
3,989,798 

  $  987,556 
467,260 
600,470 
170,861 
1,084,480 
364,123 
3,674,750 

  $  837,223 
421,046 
499,017 
185,407 
963,171 
342,169 
3,248,033 

  $  606,561 
344,175 
407,785 
173,653 
807,184 
325,343 
2,664,701 

436,087 
271,119 
922,886 
1,630,092  

1,015,643  
56,543 
1,072,186  

356,227 
307,119 
772,492 
1,435,838 

929,759 
133,421 
1,063,180 

327,455 
291,687 
722,633 
1,341,775 

703,080 
166,093 
869,173 

311,700 
271,459 
687,335 
1,270,494 

638,044 
48,901 
686,945 

249,160 
257,187 
588,195 
1,094,542 

531,058 
57,057 
588,115 

444,909 
  $ 7,483,889  

412,167 
  $ 6,900,983 

409,680 
  $ 6,295,378 

312,390 
  $ 5,517,862 

296,131 
  $ 4,643,489 

  26 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BOK Financial participates in shared national 

credits when appropriate to obtain or maintain 
business relationships with local customers. At 
December 31, 2003, the outstanding principal 
balance of these loans totaled $719 million, 
including $704 million to borrowers with local 
market relationships. BOK Financial is the agent 
lender in approximately 39% of these loans. 
Commercial real estate loans totaled $1.6 
billion or 22% of the loan portfolio at December 
31, 2003. This represented a 14% increase from 
the previous year. Construction and land 
development included $280 million for single 
family residential lots and premises. The major 
components of other commercial real estate loans 
were retail facilities at $313 million and office 
buildings at $290 million.  

Commercial real estate loans secured by retail 
facilities increased $118 million during the past 
year. This growth focused on retail shopping 
developments with strong anchor tenants, 
primarily in our Texas markets. 

Residential mortgage loans, excluding loans 

held for sale, included $342 million of home 
equity loans, $305 million of loans for business 
relationship purposes, $234 million of adjustable 
rate mortgages and $101 million of community 
development loans. Consumer loans included 
$203 million of indirect automobile loans. 
Substantially all of these loans were purchased 
from dealers in Oklahoma. Approximately 15% of 
the indirect automobile loan portfolio was 
considered sub-prime. 

Table 15  Loan Maturity and Interest Rate Sensitivity at December 31, 2003 

(Dollars in Thousands) 

Total 

Remaining Maturities of Selected Loans 
Within 1 Year 

1-5 Years  After 5 Years 

Loan maturity: 
Commercial 
Commercial real estate 

Total 

Interest rate sensitivity for selected loans with: 

Predetermined interest rates 
Floating or adjustable interest rates 

Total 

  $ 4,336,702 
1,630,092 
  $ 5,966,794 

  $ 2,061,181 
3,905,613 
  $ 5,966,794 

  $ 1,682,922    $ 2,183,950    $ 469,830 
215,990 
 $ 2,934,886    $ 685,820 

663,166 
  $ 2,346,088 

750,936 

  $  514,235    $ 1,227,437    $ 319,509 
366,311 
  $ 2,346,088    $ 2,934,886    $ 685,820 

1,831,853 

1,707,449 

BOK Financial continued to increase the 
geographic distribution of the loan portfolio by 
expansion into Colorado in addition to growth in 
Texas. Total loans in the Oklahoma market area 

comprised 62% of the total loan portfolio at 
December 31, 2003 compared to 66% a year ago. 
Table 16 reflects the distribution of major loan 
categories among our principal market areas.

27 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 16  Loans by Principal Market Area 
(Dollars in Thousands) 

Oklahoma: 

Commercial 
Commercial real estate 
Residential mortgage 
Residential mortgage held for sale 
Consumer 

Total Oklahoma 

Texas: 

Commercial 
Commercial real estate 
Residential mortgage 
Consumer 

Total Texas 

Albuquerque: 
Commercial 
Commercial real estate 
Residential mortgage 
Consumer 

Total Albuquerque 

Northwest Arkansas: 

Commercial 
Commercial real estate 
Residential mortgage 
Consumer 

Total Northwest Arkansas 

Colorado1: 

Commercial 
Commercial real estate 
Residential mortgage 
Consumer 

Total Colorado 
Total BOK Financial loans 

2003 

2002 

2001 

2000 

1999 

December 31, 

  $ 2,802,852  
789,868 
699,274 
56,543 
324,305 
  $ 4,672,842  

  $ 2,677,616 
763,469 
656,391 
133,421 
294,404 
  $ 4,525,301 

  $ 2,576,808 
739,419 
476,023 
166,093 
314,060 
  $ 4,272,403 

  $ 2,476,389 
768,232 
409,494 
48,901 
250,298 
  $ 3,953,314 

  $ 2,165,873 
704,999 
319,749 
57,057 
236,565 
  $ 3,484,243 

  $  963,340 
477,561 
204,481 
101,269 
  $ 1,746,651  

  $  866,905 
455,364 
192,575 
104,353 
  $ 1,619,197 

  $  775,788 
380,602 
136,181 
85,347 
  $ 1,377,918 

  $  549,505 
299,357 
122,082 
53,397 
  $ 1,024,341 

  $  383,460 
227,748 
102,888 
50,923 
  $  765,019 

  $  297,896 
175,745 
66,179 
11,070 
  $  550,890 

  $  286,622 
150,293 
76,020 
11,399 
  $  524,334 

  $  219,257 
136,425 
85,309 
8,200 
  $  449,191 

  $  167,023 
118,492 
101,920 
6,107 
  $  393,542 

  $ 

63,370 
87,759 
103,684 
5,410 
  $  260,223 

  $ 

63,480 
75,452 
6,245 
2,671 
  $  147,848 

  $ 

63,113 
66,712 
4,773 
2,011 
  $  136,609 

  $ 

72,728 
85,329 
5,567 
2,073 
  $  165,697 

  $ 

50,680 
84,413 
4,548 
2,588 
  $  142,229 

  $ 

45,603 
74,036 
4,737 
3,233 
  $  127,609 

  $  209,134 
111,466 
39,464 
5,594 
  $  365,658 
  $ 7,483,889  

  $ 

95,542 
– 
– 
– 
  $ 
95,542 
  $ 6,900,983 

  $ 

30,169 
– 
– 
– 
  $ 
30,169 
  $ 6,295,378 

  $ 

4,436 
– 
– 
– 
  $ 
4,436 
  $ 5,517,862 

  $ 

6,395 
– 
– 
– 
  $ 
6,395 
  $ 4,643,489 

1  Includes Denver loan production office. 

Derivatives with Credit Risk 

BOK Financial offers programs that permit its 

customers to hedge various risks. Much of the 
focus of these programs had been on assisting 
energy producing customers to hedge against 
price fluctuations and to take positions through 
energy derivative contracts. We have added or 
expanded programs to assist customers in 
managing their interest rate and foreign 
exchange risks during 2003. Each of these 
programs work essentially the same way. 
Derivative contracts are executed between the 
customers and BOk. Offsetting contracts are 
executed between BOk and selected 
counterparties to minimize the risk to us of 
changes in energy prices, interest rates or foreign 
exchange rates. The counterparty contracts are 
identical to the customer contracts, except for a 
fixed pricing spread or a fee paid to BOk as 
compensation for administrative costs, credit risk 
and profit. 

These programs create credit risk for amounts 

due to BOk from its customers and 
counterparties. Customer credit risk is monitored 
through existing credit policies. Changes in 
energy prices, interest rates or foreign exchange 
rates are evaluated across a range of possible 
scenarios to determine the maximum likely 
exposure we are willing to have individually to 
any customer. Customers may also be required to 
provide margin collateral to further limit our 
credit risk. 

Counterparty credit risk is evaluated through 
existing policies. This evaluation considers the 
total relationship between BOK Financial and 
each counterparty. Individual limits are 
established by management and approved by the 
Asset/Liability Committee. Margin collateral is 
required if the exposure between BOk and any 
counterparty exceeds established limits. These 
limits are reduced and additional margin 
collateral is based on changes in the 
counterparties’  credit ratings. 

  28 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A deterioration of the credit standing of one 
or more of the counterparties to these contracts 
may result in BOK Financial recognizing a loss 
as the fair value of the affected contracts may no 
longer move in tandem with the offsetting 
contracts. This could occur if the credit standing 
of the counterparty deteriorated such that either 
the fair value of energy production no longer 
supported the contract or the counterparty’s 
ability to provide margin collateral was impaired. 
Derivative contracts are carried at fair value. 

At December 31, 2003, the fair values of 
derivative contracts reported as assets totaled 
$145 million. This included energy contracts 

Summary of Loan Loss Experience 

with fair values of $137 million, interest rate 
contracts with fair values of $3 million and 
foreign exchange contracts with fair values of $5 
million. The fair values of derivative contracts 
reported as liabilities totaled $146 million. 
Approximately 66% of the fair value of asset 
contracts was with customers. The remaining 
34% was with counterparties. Conversely, 64% 
of the liability contracts was with counterparties. 
The remaining 36% was with customers. The 
maximum net exposure to any single customer or 
counterparty totaled $24 million. 

The reserve for loan losses, which is available 

to absorb losses inherent in the loan portfolio, 
totaled $129 million at December 31, 2003 
compared to $116 million at December 31, 2002. 
These amounts represented 1.73% and 1.72% of 
loans, excluding loans held for sale, at 
December 31, 2003 and 2002, respectively. Losses 
on loans held for sale, principally mortgage loans 
accumulated for placement into security pools, are 
charged to earnings through adjustment in the 

carrying value. The reserve for loan losses also 
represented 244% of nonperforming loans at year-
end 2003 compared to 233% at year-end 2002. 
Net loans charged off during 2003 increased to 
$25 million in 2003 compared to $21 million in 
the previous year. Net commercial loans charged-
off during 2003 totaled $15.4 million, a $3.4 
million increase from 2002. Table 17 provides 
statistical information regarding the reserve for 
loan losses for the past five years. 

Table 17  Summary of Loan Loss Experience 

(Dollars in Thousands) 

2003 

Years ended December 31, 
2001 

2000 

2002 

1999 

Beginning balance 

Loans charged off: 
Commercial 
Commercial real estate 
Residential mortgage 
Consumer 
Total 

Recoveries of loans previously charged off: 

Commercial 
Commercial real estate 
Residential mortgage 
Consumer 
Total 
Net loans charged off 
Provision for loan losses 
Additions due to acquisitions 
Ending balance 
Reserve for loan losses to loans outstanding at year-end1 
Net charge-offs to average loans1 
Provision for loan losses to average loans1 
Recoveries to gross charge-offs 
Reserve as a multiple of net charge-offs 
Problem Loans: 

Loans past due (90 days) 
Nonaccrual2 
Renegotiated 
Total 

Foregone interest on nonaccrual loans2 
1  Excludes residential mortgage loans held for sale. 
2 
29 

$116,070 

$101,905  $  $ 82,655  $  $ 76,234  $  $ 65,922 

16,331 
88 
1,721 
13,335 
31,475 

887 
53 
83 
5,102 
6,125 
25,350 
35,636 
2,283 
$128,639 

13,326 
286 
412 
11,881 
25,905 

18,042 
71 
308 
6,827 
25,248 

7,747 
1,176 
285 
5,593 
14,801 

2,136 
35 
617 
4,560 
7,348 

1,276 
118 
146 
3,436 
4,976 
20,929 
33,730 
1,364 

3,110 
487 
17 
2,156 
5,770 
1,578 
10,365 
1,525 
$116,070  $  $101,905  $  $ 82,655  $  $ 76,234 

1,126 
428 
157 
2,307 
4,018 
10,783 
17,204 
– 

1,151 
653 
57 
2,727 
4,588 
20,660 
37,610 
2,300 

1.73% 
.36 
.50 
19.46 
5.07x 

1.72% 
.33 
.54 
19.21 
5.55x 

1.66% 
.35 
.63 
18.17 
4.93x 

1.51% 
.22 
.35 
27.15 
7.67x 

1.66% 
.04 
.26 
78.52 
48.31x 

$ 14,944 
52,681 
– 
$ 67,625 
  $  5,268 

49,855 
– 

$  8,117  $  $  8,108  $  $ 15,467  $  $ 11,336 
19,465 
– 
$ 57,972  $  $ 51,675  $  $ 55,215  $  $ 30,801 
  $  4,770  $  $  5,163  $  $  3,803  $  $  2,321 

43,540 
27 

39,661 
87 

Interest collected and recognized on  nonaccrual loans was not significant in 2003 and previous years disclosed. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Specific impairment reserves are determined 
through evaluation of estimated future cash flows 
and collateral value. At December 31, 2003, 
specific impairment reserves totaled $6.4 million 
on total impaired loans of $47 million.  

Nonspecific reserves are maintained for risks 

beyond factors specific to an individual loan or 
those identified through migration analysis. A 
range of potential losses is determined for each 
risk factor identified. At December 31, 2003, the 

Table 18  Loan Loss Reserve Allocation 
(Dollars in Thousands) 

ranges of potential losses for the more significant 
factors were: 

General economic conditions – $8.0 million to 

$10.8 million. 

Concentration in large loans – $1.3 million to 

$2.5 million. 

Allocation of the loan loss reserve to the major 

loan categories is presented in Table 18.  

2003 

2002 

December 31, 
2001 

2000 

1999 

Reserve3 

% of 
Loans1 

Reserve3 

% of 
Loans1 

Reserve3 

% of 
Loans1 

Reserve3 

% of 
Loans1 

Reserve3 

% of 
Loans1 

Loan category: 
Commercial2 
Commercial real  

estate 

Residential mortgage 
Consumer 
Nonspecific allowance 
Total 

  $  69,594 

58.39% 

  $  65,280 

58.95% 

$  61,164 

59.95% 

$55,187 

59.39% 

$47,261 

58.10% 

17,791 
6,949 
16,697 
17,608 

21.95 
13.67 
5.99 
– 

17,753 
4,099 
14,384 
14,554 

21.22 
13.74 
6.09 
– 

15,923 
3,774 
6,890 
14,154 

21.89 
11.47 
6.69 
– 

  $128,639  100.00% 

  $ 116,070  100.00% 

$101,905  100.00% 

12,393 
2,019 
6,407 
6,649 
$82,655 

23.23 
11.67 
5.71 
– 
100.00% 

11,216 
2,137 
6,721 
8,899 
$76,234 

23.86 
11.58 
6.46 
– 

100.00% 

1  Excludes residential mortgage loans held for sale. 
2  Specific allocation for Year 2000 risks was $2.0 million in 1999. 
3  Specific allocation for the loan concentration risks are included in the appropriate category. 

Nonperforming Assets 

Information regarding nonperforming assets, 
which totaled $60 million at December 31, 2003 
and $57 million at December 31, 2002, is 
presented in Table 19. Nonperforming assets 
included nonaccrual and renegotiated loans and 
excluded loans 90 days or more past due but still 

accruing interest. Nonaccrual loans increased $2.8 
million during 2003. Newly identified 
nonaccruing loans totaled $33 million during the 
year. Nonaccruing loans decreased $18 million for 
loans charged off and foreclosed and $11 million 
for cash payments received.  

Table 19  Nonperforming Assets 
(Dollars in Thousands) 

Nonperforming loans 
Nonaccrual loans: 
Commercial 
Commercial real estate 
Residential mortgage 
Consumer 

Total nonaccrual loans 

Renegotiated loans 

Total nonperforming loans 

Other nonperforming assets 

Total nonperforming assets 

Ratios: 

2003 

2002 

December 31, 
2001 

2000 

1999 

  $41,360 
2,311 
7,821 
1,189 
52,681 
– 
52,681 
7,186 
  $59,867 

  $39,114 
3,395 
5,950 
1,396 
49,855 
– 
49,855 
6,719 
  $56,574 

$35,075 
3,856 
4,140 
469 
43,540 
27 
43,567 
7,141 
$50,708 

$37,146 
161 
1,855 
499 
39,661 
87 
39,748 
3,851 
$43,599 

$12,686 
2,046 
3,383 
1,350 
19,465 
– 
19,465 
3,478 
$22,943 

Reserve for loan losses to nonperforming loans 
Nonperforming loans to period-end loans2 

Loans past due (90 days)1 

244.18% 
.71 
  $14,944 

232.82% 
.74 
  $  8,117 

233.90% 
.71 
$  8,108 

207.95% 
.73 
$15,467 

391.65% 
.42 
$11,336 

1 

Includes residential mortgages guaranteed by agencies of the 
U.S. Government. 

2  Excludes residential mortgage loans held for sale. 

  $  4,132 

  $  4,956 

$  6,222 

$  7,616 

$  8,538 

  30 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The loan review process also identified loans 
that possess more than the normal amount of risk 
due to deterioration in the financial condition of 
the borrowers or the value of the collateral. 
Because the borrowers are still performing in 
accordance with the original terms of the loan 
agreements, and no loss of principal or interest is 
anticipated, these loans were not included in 
Nonperforming Assets.  

Known information does, however, cause 

management concerns as to the borrowers’  ability 
to comply with current repayment terms. These 
potential problem loans totaled $56 million at 
December 31, 2003 and $75 million at December 
31, 2002. The current composition of potential 
problem loans by primary industry included 
general services at $16 million, healthcare at $14 
million and energy at $11 million.

Deposits 

Deposit accounts, which are the primary 
funding source for our asset growth, increased 
13% to $9.2 billion during 2003. Excluding 
deposits of $301 million acquired with CSBT, 
deposits grew by 10%. Interest-bearing 
transaction accounts, which are the largest 
category of our deposit accounts, increased 27% 
to $4.0 billion. Additionally, noninterest-bearing 
demand deposits increased 8%, while time 
deposits increased 3%. The strong growth in 
interest-bearing transaction accounts compared to 
time deposits reflected customer expectations 
regarding the current low interest rates. 

Average deposits increased $1.3 billion or 
18% during 2003. Core deposits, which we define 
as deposits of less than $100,000, excluding 
public funds and brokered deposits, increased 
15% to $4.6 billion. Average public funds and 
brokered deposits were $573 million and $394 
million, respectively, for 2003. Public funds and 
brokered deposits averaged $488 million and 
$379 million, respectively, during 2002. The 
remaining average deposits, which were 
comprised of account balances in excess of 
$100,000, increased 27% to $2.9 billion.  

Table 20  Maturity of Domestic CDs and Public  

Funds in Amounts of $100,000 or More 
(In Thousands) 

Months to maturity: 
3 or less 
Over 3 through 6 
Over 6 through 12 
Over 12 
Total 

December 31, 

2003 

2002 

  $  545,555 
300,094 
171,258 
1,093,750 
 $2,110,657 

  $  448,548 
442,651 
194,241 
961,413 
  $2,046,853 

BOK Financial competed for retail and 

commercial deposits by offering a broad range of 
products and services. Retail deposit growth was 
supported by customer convenience through 
Online Banking and free Billpay services. We 
also offered an extensive branch and ATM 
network, including 32 supermarket branches with 
extended service hours and a 24-hour Express 
Bank call center. Commercial deposit growth was 
supported by offering treasury management and 
lockbox products. 

The distribution of deposit accounts among 
our principal markets is shown in Table 21. We 
continued to see strong deposit growth in the 
Texas and Albuquerque markets. Deposit growth 
in Texas was evenly spread between Dallas and 
Houston, which demonstrated our ability to 
compete in these markets. 

31 

 
 
 
 
 
 
 
 
 
 
 
 
 
Table 21 Deposits by Principal Market Area 

(In Thousands) 

Oklahoma: 
Demand 
Interest-bearing: 
Transaction 
Savings 
Time 

Total interest-bearing 

Total Oklahoma 

Texas: 

Demand 
Interest-bearing: 
Transaction 
Savings 
Time 

Total interest-bearing 

Total Texas 

Colorado: 

Demand 
Interest-bearing: 
Transaction 
Savings 
Time 

Total interest-bearing 

Total Colorado 

December 31, 

2003 

2002 

  $1,025,483 

  $1,044,628 

2,246,675 
98,611 
2,403,293 
4,748,579 
  $5,774,062 

1,897,353 
103,749 
2,334,949 
4,336,051 
  $5,380,679 

  $  421,292 

  $  394,164 

1,213,777 
35,702 
505,463 
1,754,942 
  $2,176,234 

953,550 
33,071 
510,512 
1,497,133 
  $1,891,297 

  $  79,424 

  $ 

162,651 
18,347 
42,448 
223,446 
  $  302,870 

  $ 

– 

– 
– 
– 
– 
– 

Borrowings and Capital 
Parent Company 

BOK Financial (parent company) has a $125 
million unsecured revolving line of credit with 
certain banks that matures in December 2006. The 
outstanding principal balance of this credit 
agreement was $95 million at December 31, 2003. 
Interest is based upon either a base rate or the 
British Bankers’  Association Eurodollar rate plus 
a defined margin that is determined by our credit 
rating. This margin ranges from 0.625% to 1.25%. 
The base rate is defined as the greater of the daily 
federal funds rate plus 0.5% or the prime rate. 
This credit agreement includes certain restrictive 
covenants that limit our ability to borrow 
additional funds and to pay cash dividends on 
common stock. These covenants also require BOK 
Financial and subsidiary banks to maintain 
minimum capital levels and to exceed minimum 
net worth ratios. BOK Financial met all of the 
restrictive covenants at December 31, 2003. 
The primary source of liquidity for BOK 
Financial is dividends from subsidiary banks, 
which are limited by various banking regulations 
to net profits, as defined, for the preceding two 
years. Dividends are further restricted by 
minimum capital requirements.  

Albuquerque: 
Demand 
Interest-bearing: 
Transaction 
Savings 
Time 

Total interest-bearing 

Total Albuquerque 

Northwest Arkansas: 

Demand 
Interest-bearing: 
Transaction 
Savings 
Time 

Total interest-bearing 
Total Northwest Arkansas 

December 31, 

2003 

2002 

  $ 106,050 

  $  79,953 

370,294 
20,728 
317,924 
708,946 
$814,996 

295,174 
26,704 
287,607 
609,485 
$689,438 

  $  16,351 

  $  12,949 

28,411 
1,341 
105,598 
135,350 
$151,701 

18,025 
1,214 
134,923 
154,162 
$ 167,111 

Based on the most restrictive limitations, the 
subsidiary banks could declare up to $121 million 
of dividends without regulatory approval. 
Management has developed and the Board of 
Directors has approved an internal capital policy 
that is more restrictive than the regulatory capital 
standards. The subsidiary banks could declare 
dividends of up to $71 million under this policy. 
Equity capital for BOK Financial increased 

$129 million to $1.2 billion during 2003. Net 
income provided $158 million to this increase, 
partially offset by a $35 million reduction in net 
unrealized gains on available for sale securities. 
The remaining increase in capital during 2003 
resulted primarily from the exercise of employee 
stock options.  

During 2003 and 2002, 3% dividends payable 
in shares of BOK Financial’s common stock were 
declared and paid. The shares issued were valued 
at $58 million and $52 million, respectively, based 
on current stock prices when declared. No cash 
dividends were paid on common stock. 
Management plans to recommend continued 
payment of an annual dividend in shares of 
common stock. 

  32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BOK Financial and subsidiary banks are 

subject to various capital requirements 
administered by federal agencies. Failure to meet 
minimum capital requirements can result in certain 
mandatory and possibly additional discretionary 
actions by regulators that could have material 
impact on operations. These capital requirements 

Subsidiary Banks 

BOK Financial’s subsidiary banks use 

borrowings to supplement deposits as a source of 
funds for loans and securities growth. Sources of 
these borrowings include federal funds purchased, 
securities repurchase agreements, and advances 
from the Federal Home Loan Banks. Interest rates 
and maturity dates for the various borrowings are 
matched with specific asset types in the 
asset/liability management process.  

In 1997, BOk issued $150 million of 7.125% 
fixed rate subordinated debentures that mature in 

Off-Balance Sheet Arrangements 

BOK Financial enters into certain off-balance 

sheet arrangements in the normal course of 
business. These arrangements include standby 
letters of credit which totaled $497 million at 
December 31, 2003. Standby letters of credit are 
conditional commitments to guarantee the 
performance of our customer to a third party. 
Since credit risk is involved in issuing standby 
letters of credit, we use the same credit policies in 
evaluating the credit worthiness of the customer as 
are used for lending decisions. We also use the 
same evaluation process in obtaining collateral on 
standby letters of credit as is used for loan 
commitments. 

During 2002, BOK Financial issued shares of 
common stock and options to purchase additional 
shares with a fair value of $65 million for its 
purchase of Bank of Tanglewood. In addition, 
BOK Financial agreed to a limited price guarantee 
on a portion of the shares issued in this purchase. 
The fair value of this guarantee, estimated to be $3 
million based upon the Black-Scholes Option 
Pricing Model, was included in the purchase price. 
Pursuant to this guarantee, any holder of BOK 
Financial common shares issued in this acquisition 
may annually make a claim for the excess of the 
guaranteed price and the actual sales price of any 
shares sold during a 60-day period after each of 
the first five anniversary dates after October 25, 
2002. The maximum annual number of shares 
subject to this guarantee is 203,951. The price 
guarantee is non-transferable and non-cumulative. 
BOK Financial may elect, in its sole discretion, to 
issue additional shares of common stock to satisfy 
any obligation under the price guarantee or to pay 

33 

include quantitative measures of assets, liabilities, 
and off-balance sheet items. The capital standards 
are also subject to qualitative judgments by the 
regulators. The capital ratios for BOK Financial 
and each subsidiary bank are presented in Note 15 
to the Consolidated Financial Statements.  

2007. Interest rate swaps were used as a fair value 
hedge to convert the fixed interest on these 
debentures to a LIBOR-based floating rate, which 
required an adjustment of the carrying value of 
this debt to fair value. In 2001, the interest rate 
swap was terminated. The related fair value 
adjustment of the debt of $8 million was fixed at 
that time and is being amortized over the 
remaining life of the debt. 

cash. The maximum remaining number of shares 
that may be issued to satisfy any price guarantee 
obligations is 10 million. If, as of any benchmark 
date, we have already issued 10 million shares, we 
are not obligated to make any further benchmark 
payments. Additionally, our ability to pay cash to 
satisfy any price guarantee obligation is limited by 
applicable banking capital and dividend 
regulations. 

The following table presents the estimated 
number of common shares that would be required 
to be issued and the cash equivalent value if the 
market value of our stock remained at $38.72, its 
closing price on December 31, 2003 and if all 
holders exercised their rights under the price 
guarantee agreement. The benchmark price and 
number of shares subject to protection have been 
restated to reflect the 3% stock dividend issued 
during the second quarter of 2003.  

Cash 
Equivalent 
of 

Benchmark 
Period 

Benchmark 
Price 

Number 
Of 
Shares 

Additional  Additional 

Shares 
To 
Issue 

Shares 
(In 
Thousands) 

October 25, 2004 – 
December 24, 2004 

October 25, 2005 – 
December 24, 2005 

October 25, 2006 – 
December 24, 2006 

October 25, 2007 – 
December 24, 2007 

$36.30 

203,951 

– 

– 

$38.80 

203,951 

415 

  $ 

16 

$41.30 

203,951 

13,600 

  $  527 

$43.81 

203,951 

26,785 

  $1,037 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Aggregate Contractual Obligations

BOK Financial has numerous contractual 
obligations in the normal course of business. 
These obligations include time deposits and other 
borrowed funds, premises used under various 
operating leases, commitments to extend credit to 
borrowers and to purchase securities, derivative 

contracts and contracts for services such as data 
processing that are integral to our operations. The 
following table summarizes payments due per 
these contractual obligations at December 31, 
2003. 

Table 22  Contractual Obligations as of December 31, 2003 

(In Thousands) 

Time deposits 
Other borrowings 
Subordinated debenture 
Operating lease obligations 
Derivative contracts 
Loan commitments 
Securities commitments 
Data processing contracts 
Total 

Less Than 
1 Year 

1 to 3 
Years 

4 to 5 
Years 

More Than 
5 Years 

  $  987,230 
488,931 
10,688 
12,389 
104,258 
1,414,931 
243,492 
12,486 
  $ 3,274,405 

  $  790,867 
532,360 
21,375 
22,931 
39,994 
815,603 
– 
23,091 
  $2,246,221 

  $  717,306    $  41,251 
8,487 
– 
36,803 
2,807 
366,556 
– 
11,949 
  $467,853 

3,325 
156,234 
18,018 
2,267 
281,349 
– 
19,509 
  $ 1,198,008 

Total 

  $2,536,654 
1,033,103 
188,297 
90,141 
149,326 
2,878,439 
243,492 
67,035 
  $7,186,487 

Payments on time deposits and other borrowed 

funds include interest that has been calculated 
from rates at December 31, 2003. Many of these 
obligations have variable interest rates, and actual 
payments will differ from the amounts shown on 
this table. Obligations under derivative contracts 
used for interest rate risk management purposes 
are included with projected payments from time 
deposits and other borrowed funds as appropriate. 

Only time deposits with an original term 
exceeding one year are presented in Table 22. 
Payments on time deposits are based on 
contractual maturity dates.  These funds may be 
withdrawn prior to maturity. We may charge the 
customer a penalty for early withdrawal. 

Operating lease commitments generally 

represent real property we rent for branch offices, 
corporate offices and operations facilities. 
Payments presented represent the minimum lease 
payments and exclude related costs such as 
utilities and property taxes. 

Market Risk

Obligations under derivative contracts are used 

in customer hedging programs. As previously 
discussed, we have entered into derivative 
contracts that are expected to substantially offset 
the cash payments due on these obligations. 

Loan commitments represent legally binding 
obligations to provide financing to our customers. 
Because some of these commitments are expected 
to expire before being drawn upon, the total 
commitment amounts do not necessarily represent 
future cash requirements. 

Data processing and communications contracts 

represent the minimum obligations under these 
contracts. Additional payments that are based on 
the volume of transactions processed are excluded. 
The Company also has obligations with respect 

to its employee and executive benefit plans. See 
Notes 12 and 13 to the Consolidated Financial 
Statements.

Market risk is a broad term for the risk of 
economic loss due to adverse changes in the fair 
value of a financial instrument. These changes 
may be the result of various factors, including 
interest rates, foreign exchange prices, commodity 
prices or equity prices. Financial instruments that 
are subject to market risk can be classified either 
as held for trading or held for purposes other than 
trading. 

BOK Financial is subject to market risk 

primarily through the effect of changes in interest 

rates on both its assets held for purposes other 
than trading and trading assets. The effects of 
other changes, such as foreign exchange rates, 
commodity prices or equity prices do not pose 
significant market risk to BOK Financial. BOK 
Financial has no material investments in assets 
that are affected by changes in foreign exchange 
rates or equity prices. Energy derivative contracts, 
which are affected by changes in commodity 
prices, are matched against offsetting contracts as 
previously discussed. 

  34 

 
 
 
 
 
 
Responsibility for managing market risk rests 
with the Asset / Liability Committee that operates 
under policy guidelines established by the Board 
of Directors. The acceptable negative variation in 
net interest revenue, net income or economic value 
of equity due to a specified basis point increase or 
decrease in interest rates is generally limited by 

Interest Rate Risk Management (Other than Trading) 

these guidelines to +/- 10%. These guidelines also 
set maximum levels for short-term borrowings, 
short-term assets, public funds and brokered 
deposits and establish minimum levels for 
unpledged assets, among other things. Compliance 
with these guidelines is reviewed monthly. 

BOK Financial has a large portion of its 
earning assets in variable rate loans and a large 
portion of its liabilities in demand deposit 
accounts and interest bearing transaction 
accounts. Changes in interest rates affect earning 
assets more rapidly than interest bearing 
liabilities in the short term. Management has 
adopted several strategies to reduce this interest 
rate sensitivity. As previously noted in the Net 
Interest Revenue section of this report, 
management acquires securities that are funded 
by borrowings in the capital markets. These 
securities have an expected average duration of 3 
years while the related funds borrowed have an 
average duration of 90 days. Securities purchased 
and funds borrowed under this strategy averaged 
$2.0 billion during 2003. 

BOK Financial uses interest rate swaps in 

managing its interest rate sensitivity. These 
products are generally used to more closely match 
interest on certain fixed-rate loans with funding 
sources and long-term certificates of deposit with 
earning assets. During 2003 and 2002, net interest 
revenue increased $14.0 million and $12.7 
million, respectively, from periodic settlements of 
these contracts. Although the purpose of these 
derivative contracts is to manage interest rate 
risk, we have not designated them as hedges for 
accounting purposes. The contracts are carried on 
the balance sheet at fair value, and changes in fair 
value are reported in income as derivatives gains 
or losses. A net loss of $9.5 million was 
recognized in 2003 compared to a net gain of 
$4.7 million in 2002 from adjustments of these 
swaps to fair value. Credit risk from these swaps 
is closely monitored as part of our overall process 
of managing credit exposure to other financial 
institutions. Additional information regarding 
interest rate swap contracts is presented in Note 4 
to the Consolidated Financial Statements.  
The effectiveness of these strategies in 

managing the overall interest rate risk is 
evaluated through the use of an asset/liability 
model. BOK Financial performs a sensitivity 
analysis to identify more dynamic interest rate 

35 

risk exposures, including embedded option 
positions, on net interest revenue, net income and 
the economic value of equity. A simulation model 
is used to estimate the effect of changes in 
interest rates over the next twelve months based 
on eight interest rate scenarios. Three specified 
interest rate scenarios are used to evaluate interest 
rate risk against policy guidelines. These are a 
“most likely”  rate scenario and two “shock test” 
scenarios, first assuming a sustained parallel 200 
basis point increase and second assuming a 
sustained parallel 100 basis point decrease in 
interest rates. Management historically evaluated 
interest rate sensitivity for a sustained 200 basis 
point decrease in rates. However, these results are 
not meaningful in the current low-rate 
environment. An independent source is used to 
determine the most likely interest rate scenario. 

Our primary interest rate exposures include the 

Federal Funds rate, which affects short-term 
borrowings, and the prime lending rate and 
LIBOR, which are the basis for much of the 
variable-rate loan pricing. Additionally, mortgage 
rates directly affect the prepayment speeds for 
mortgage-backed securities and mortgage 
servicing rights. Derivative financial instruments 
and other financial instruments used for purposes 
other than trading are included in this simulation. 
The model incorporates assumptions regarding 
the effects of changes in interest rates and 
account balances on indeterminable maturity 
deposits based on a combination of historical 
analysis and expected behavior. The impact of 
planned growth and new business activities is 
factored into the simulation model. The effects of 
changes in interest rates on the value of mortgage 
servicing rights are excluded from Table 23 due 
to the extreme volatility over such a large rate 
range. The effects of interest rate changes on the 
value of mortgage servicing rights and securities 
identified as economic hedges are presented in 
the Lines of Business – Mortgage Banking 
section of this report. 

 
 
Table 23  Interest Rate Sensitivity  

(Dollars in Thousands) 

200 bp Increase 

2003 

2002 

100 bp Decrease 

Most Likely 

2003 

2002 

2003 

2002 

Anticipated impact over the next twelve months:   

Net interest revenue 

Net income 

  $  7,213 

  $ 12,354 

$  (3,921) 

  $  (7,456) 

  $  1,688 

  $  7,983 

1.6% 

3.1% 

(.9)% 

(1.8)% 

.4% 

2.0% 

  $  4,508 

  $  7,722 

$ (2,450) 

  $  (4,660) 

  $  1,055 

  $  4,990 

2.4% 

5.0% 

(1.3)% 

(3.0)% 

.6% 

3.2% 

Economic value of equity 

  $(71,325) 

  $ 12,398 

$ 10,893 

  $ (36,768) 

  $ (41,388) 

  $ 43,799 

(4.6)% 

0.9% 

.7% 

(2.6)% 

(2.7)% 

3.1% 

The simulations used to manage market risk 
are based on numerous assumptions regarding the 
effects of changes in interest rates on the timing 
and extent of repricing characteristics, future cash 
flows and customer behavior. These assumptions 
are inherently uncertain and, as a result, the model 
cannot precisely estimate net interest revenue, net 
income or the economic value of equity or 

Trading Activities 

precisely predict the impact of higher or lower 
interest rates on net interest revenue, net income 
or the economic value of equity. Actual results 
will differ from simulated results due to timing, 
magnitude and frequency of interest rate changes, 
market conditions and management strategies, 
among other factors. 

BOK Financial enters into trading activities 
both as an intermediary for customers and for its 
own account. As an intermediary, BOK Financial 
will take positions in securities, generally 
mortgage-backed securities, government agency 
securities and municipal bonds. These securities 
are purchased for resale to customers, which 
include individuals, corporations, foundations and 
financial institutions. BOK Financial will also take 
trading positions in U.S. Treasury securities, 
mortgage-backed securities, municipal bonds and 
financial futures for its own account. These 
positions are taken with the objective of 
generating trading profits. Both of these activities 
involve interest rate risk. 

A variety of methods are used to manage the 

interest rate risk of trading activities. These 
methods include daily marking of all positions to 
market value, independent verification of 
inventory pricing and position limits for each 
trading activity. Hedges in either the futures or 

cash markets may be used to reduce the risk 
associated with some trading programs. The Risk 
Management Department monitors trading activity 
daily and reports to senior management and the 
Risk Oversight and Audit Committee of the BOK 
Financial Board of Directors any exceptions to 
trading position limits and risk management policy 
exceptions. 

Management uses a Value at Risk (“VAR”) 
methodology to measure the market risk inherent 
in its trading activities. VAR is calculated based 
upon historical simulations over the past five years 
using a variance / covariance matrix of interest 
rate changes. It represents an amount of market 
loss that is likely to be exceeded only one out of 
every 100 two-week periods. Trading positions are 
managed within guidelines approved by the Board 
of Directors. These guidelines limit the VAR to 
$1.6 million. At December 31, 2003, the VAR was 
$135 thousand. The greatest VAR during 2003 
was $1.4 million.  

New Accounting Standards 

In January 2003, the Financial Accounting 

Standards Board (“FASB”) issued FASB 
Interpretation 46 “Consolidation of Variable 
Interest Entities”  (“FIN 46”). FIN 46 clarified the 
application of Accounting Research Bulletin No. 
51, “Consolidated Financial Statements”  and 
provided a new framework for identifying variable 
interest entities (“VIEs”) and determining when a 
company should include the assets, liabilities, 
noncontrolling interests and results of operations 

of a VIE in its consolidated financial statements. 
VIEs are generally defined in FIN 46 as entities 
that either do not have sufficient equity to finance 
their activities without support from other parties 
or whose equity investors lack a controlling 
financial interest. Examples of such entities may 
include partnerships, joint ventures, securitization 
vehicles or similarly structured entities. FIN 46 
was effective immediately for VIEs created after 
January 31, 2003 and at the beginning of the 

  36 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
fourth quarter of 2003 for VIEs created prior to 
February 1, 2003. FIN 46 was revised in 
December 2003. This revision addressed certain 
issues in the original interpretation, including the 
application of FIN 46 to trust relationships, mutual 
funds organized as trusts and troubled debt 
restructurings. BOK Financial has limited use of 
partnerships, joint ventures or securitization 
vehicles in its operations and the implementation 
of FIN 46, as revised, had no impact on the 
consolidated financial statements. 

In April 2003, the FASB issued Statement of 

Financial Accounting Standards No. 149, 
“Amendment of Statement 133 on Derivative 
Instruments and Hedging Activities.” This 
statement amended and clarified financial 
accounting and reporting for derivative 
instruments, including certain derivatives 
embedded in other contracts, and hedging 

Forward-Looking Statements 

This report contains forward-looking 
statements that are based on management’s 
beliefs, assumptions, current expectations, 
estimates and projections about BOK Financial, 
the financial services industry and the economy in 
general. Words such as “anticipates,” “believes,” 
“estimates,” “expects,” “forecasts,” “plans,” 
“projects,”  variations of such words and similar 
expressions are intended to identify such forward-
looking statements. Management judgments 
relating to and discussion of the provision and 
reserve for loan losses involve judgments as to 
expected events and are inherently forward-
looking statements. Assessments that BOK 
Financial’s acquisitions and other growth 
endeavors will be profitable are necessary 
statements of belief as to the outcome of future 
events, based in part on information provided by 
others that BOK Financial has not independently 
verified. These statements are not guarantees of 
future performance and involve certain risks, 

activities. This statement was effective for 
contracts entered into or modified and for hedging 
relationships designated after June 30, 2003. This 
statement did not have a significant impact on the 
consolidated financial statements. 

In May 2003, the FASB issued Statement of 

Financial Accounting Standards No. 150, 
“Accounting for Certain Financial Instruments 
with Characteristics of Both Liabilities and 
Equity.” This statement, which established new 
standards for how an issuer classifies and 
measures certain financial instruments, was 
effective for financial instruments issued or 
modified after May 31, 2003. Other provisions of 
this statement were effective for fiscal periods 
beginning after June 15, 2003. This statement did 
not have a significant impact on the consolidated 
financial statements.

uncertainties and assumptions that are difficult to 
predict with regard to timing, extent, likelihood 
and degree of occurrence. Therefore, actual results 
and outcomes may materially differ from what is 
expressed, implied or forecasted in such forward-
looking statements. Internal and external factors 
that might cause such a difference include, but are 
not limited to: (1) the ability to fully realize 
expected cost savings from mergers within the 
expected time frames, (2) the ability of other 
companies on which BOK Financial relies to 
provide goods and services in a timely and 
accurate manner, (3) changes in interest rates and 
interest rate relationships, (4) demand for products 
and services, (5) the degree of competition by 
traditional and nontraditional competitors, (6) 
changes in banking regulations, tax laws, prices, 
levies, and assessments, (7) the impact of 
technological advances and (8) trends in customer 
behavior as well as their ability to repay loans. 
BOK Financial and its affiliates undertake no 
obligation to update, amend or clarify forward-
looking statements, whether as a result of new 
information, future events or otherwise.

37 

 
Report of Management on Financial Statements  

Management is responsible for the consolidated 
financial statements, which have been prepared in 
accordance with accounting principles generally 
accepted in the United States, and all related 
information appearing in this annual report. In 
management’s opinion, the accompanying 
consolidated financial statements contain all 
adjustments necessary to present fairly the 
financial conditions, results of operations and cash 
flows of BOK Financial and its subsidiaries at the 
dates and for the periods presented. 

As of December 31, 2003, an evaluation was 

performed under the supervision and with the 
participation of BOK Financial’s management, 
including the Chief Executive Officer (“CEO”) 
and Chief Financial Officer (“CFO”), of the 
effectiveness of the design and operations of our 
disclosure controls and procedures.  Based on that 
evaluation, BOK Financial’s management, 
including the CEO and CFO, concluded that BOK 
Financial’s disclosure controls and procedures 
were effective as of December 31, 2003. There 
have been no significant changes in our internal 
controls or in other factors that could significantly 
affect internal controls subsequent to December 
31, 2003. 

BOK Financial and its subsidiaries maintain a 
system of internal accounting controls designed to 
provide reasonable assurance that transactions are 
executed in accordance with management’s 
general or specific authorization and are recorded 

as necessary to maintain accountability for assets 
and to permit preparation of financial statements 
in accordance with accounting principles generally 
accepted in the United States. This system 
includes written policies and procedures, a 
corporate code of conduct, an internal audit 
program and standards for the hiring and training 
of qualified personnel.  

The Board of Directors of BOK Financial 
maintains a Risk Oversight and Audit Committee 
consisting of outside directors that meet 
periodically with management and BOK 
Financial’s internal and independent auditors. The 
Committee considers the audit and nonaudit 
services to be performed by the independent 
auditors, makes arrangements for the internal and 
independent audits and recommends BOK 
Financial’s selection of independent auditors. The 
Committee also reviews the results of the internal 
and independent audits, critical accounting 
policies and practices and various shareholder 
reports and other reports and filings. 

Ernst & Young, LLP, certified public 
accountants, have been engaged to audit the 
consolidated financial statements of BOK 
Financial and its subsidiaries. Their audit is 
conducted in accordance with auditing standards 
generally accepted in the United States and their 
report on BOK Financial’s consolidated financial 
statements follows this page. 

38 

 
 
 
 
 
Report of Independent Auditors 

We have audited the accompanying 

consolidated balance sheets of BOK Financial 
Corporation as of December 31, 2003 and 2002, 
and the related consolidated statements of 
earnings, changes in shareholders’  equity, and 
cash flows for each of the three years in the period 
ended December 31, 2003. These financial 
statements are the responsibility of the Company’s 
management. Our responsibility is to express an 
opinion on these financial statements based on our 
audits. 

We conducted our audits in accordance with 

auditing standards generally accepted in the 
United States. Those standards require that we 
plan and perform the audit to obtain reasonable 
assurance about whether the financial statements 
are free of material misstatement. An audit 
includes examining, on a test basis, evidence 
supporting the amounts and disclosures in the 
financial statements. An audit also includes 
assessing the accounting principles used and 
significant estimates made by management, as 
well as evaluating the overall financial statement 

presentation. We believe that our audits provide a 
reasonable basis for our opinion. 

In our opinion, the financial statements referred 
to above present fairly, in all material respects, the 
consolidated financial position of BOK Financial 
Corporation at December 31, 2003 and 2002, and 
the consolidated results of its operations and its 
cash flows for each of the three years in the period 
ended December 31, 2003, in conformity with 
accounting principles generally accepted in the 
United States.  

As discussed in Note 1 to the consolidated 

financial statements, in 2003, the Company 
retroactively changed its method of accounting for 
stock-based employee compensation, and effective 
January 1, 2002, the Company adopted Statement 
of Financial Accounting Standards No. 142, 
Goodwill and Other Intangible Assets. 

Ernst & Young LLP 
Tulsa, Oklahoma 
January 28, 2004 

39 

 
 
 
 
 
 
 
 
BOK FINANCIAL CORPORATION 

Consolidated Statements of Earnings 
(In Thousands Except Share And Per Share Data) 

2003 

2002 

2001 

Interest Revenue 
Loans 
Taxable securities 
Tax-exempt securities 
Total securities 
Trading securities 
Funds sold and resell agreements 

Total interest revenue 

Interest Expense 
Deposits 
Borrowed funds 
Subordinated debentures 
Total interest expense 

Net Interest Revenue 
Provision for Loan Losses 
Net Interest Revenue After Provision for Loan Losses  
Other Operating Revenue 
Brokerage and trading revenue 
Transaction card revenue 
Trust fees and commissions 
Service charges and fees on deposit accounts 
Mortgage banking revenue 
Leasing revenue 
Other revenue 

Total fees and commissions 

Gain on sale of assets 
Gain on sales of securities, net 
Gain (loss) on derivatives, net 

Total other operating revenue 

Other Operating Expense 
Personnel expense 
Business promotion 
Professional fees and services 
Net occupancy and equipment 
Data processing and communications 
FDIC and other insurance 
Printing, postage and supplies 
Net gains and operating expenses on repossessed assets 
Amortization of intangible assets 
Mortgage banking costs 
Provision (recovery) for impairment of mortgage servicing rights 
Other expense 

Total other operating expense 

Income Before Taxes 
Federal and state income tax 
Income Before Cumulative Effect of a Change in Accounting 

Principle, Net of Tax 

Transition adjustment of adoption of FAS 133 
Net Income 
Earnings Per Share: 

Basic: 

Before cumulative effect of change in accounting principle 
Transition adjustment of adoption of FAS 133 

Net Income 
Diluted: 

Before cumulative effect of change in accounting principle 
Transition adjustment of adoption of FAS 133 

Net Income 
Average Shares Used in Computation: 

Basic 
Diluted 

See accompanying notes to consolidated financial statements. 

$375,788 
180,581 
7,898 
188,479 
625 
281 
565,173 

131,929 
33,738 
9,477 
175,144 
390,029 
35,636 
354,393 

38,681 
55,491 
45,763 
82,042 
52,336 
3,508 
25,969 
303,790 
822 
7,188 
(8,808) 
302,992 

222,922 
12,937 
17,935 
45,967 
51,537 
2,267 
13,930 
271 
8,101 
40,296 
(22,923) 
16,871 
410,111 
247,274 
88,914 

158,360 
– 
$158,360 

$ 

$ 

$ 

$ 

2.75 
– 
2.75 

2.45 
– 
2.45 

$ 377,708 
186,902 
9,359 
196,261 
653 
291 
574,913 

145,466 
50,495 
10,751 
206,712 
368,201 
33,730 
334,471 

24,450 
50,385 
40,092 
67,632 
48,910 
3,330 
20,276 
255,075 
1,157 
58,704 
5,894 
320,830 

187,439 
11,367 
12,987 
42,347 
44,084 
1,903 
12,665 
1,014 
7,638 
42,271 
45,923 
16,957 
426,595 
228,706 
80,835 

147,871 
– 
$ 147,871 

$ 

$ 

$ 

$ 

2.66 
– 
2.66 

2.37 
– 
2.37 

$455,332 
184,464 
12,979 
197,443 
1,029 
829 
654,633 

206,209 
108,549 
10,923 
325,681 
328,952 
37,610 
291,342 

19,644 
42,471 
40,567 
51,284 
50,155 
3,745 
20,087 
227,953 
557 
30,640 
(4,062) 
255,088 

166,864 
10,658 
13,391 
42,764 
38,003 
1,717 
12,329 
1,401 
20,113 
30,261 
15,551 
16,729 
369,781 
176,649 
62,446 

114,203 
236 
$114,439 

$ 

$ 

$ 

$ 

2.09 
– 
2.09 

1.86 
– 
1.86 

56,990,244  
64,571,962 

54,964,747 
62,479,183 

54,150,255 
61,539,309 

40 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BOK FINANCIAL CORPORATION 

Consolidated Balance Sheets 
(In Thousands Except Share Data) 

Assets 
Cash and due from banks 
Funds sold and resell agreements 
Trading securities 
Securities: 

Available for sale 
Available for sale securities pledged to creditors 
Investment (fair value: 2003 – $191,256; 2002 – $202,153) 
Total securities 

Loans 
Less reserve for loan losses 

Net loans 

Premises and equipment, net 
Accrued revenue receivable 
Intangible assets, net 
Mortgage servicing rights, net 
Real estate and other repossessed assets 
Bankers’  acceptances 
Receivable on unsettled security transactions 
Derivative contracts 
Other assets 

Total assets 

Liabilities and Shareholders’  Equity 
Noninterest-bearing demand deposits 
Interest-bearing deposits: 

Transaction 
Savings 
Time 
Total deposits 

Funds purchased and repurchase agreements 
Other borrowings 
Subordinated debenture 
Accrued interest, taxes and expense 
Bankers’  acceptances 
Due on unsettled security transactions 
Derivative contracts 
Other liabilities 

Total liabilities 
Shareholders’  equity: 
Preferred stock 
Common stock ($.00006 par value; 2,500,000,000 shares authorized; shares issued: 

2003 – 58,055,697; 2002 – 55,749,596) 

Capital surplus 
Retained earnings 
Treasury stock (shares at cost: 2003 – 848,892; 2002 – 682,967) 
Accumulated other comprehensive income 
Total shareholders’  equity 

Total liabilities and shareholders’  equity 

See accompanying notes to consolidated financial statements. 

41 

December 31, 

2003 

2002 

  $ 

629,480 
14,432 
7,823 

  $  604,680 
19,535 
5,110 

3,833,449 
685,419 
187,951 
4,706,819 
7,483,889 
(128,639) 
7,355,250 
175,901 
74,980 
250,686 
48,550 
7,186 
30,884 
– 
149,100 
130,652 
  $ 13,581,743 

3,204,973 
728,370 
197,950 
4,131,293 
6,900,983 
(116,070) 
6,784,913 
151,715 
72,018 
197,868 
37,288 
6,719 
3,728 
65,901 
90,776 
79,470 
  $12,251,014 

  $  1,648,600 

  $  1,531,694 

4,021,808 
174,729 
3,374,726 
9,219,863 
1,609,668 
1,016,650 
154,332 
85,409 
30,884 
8,259 
149,326 
78,722 
12,353,113 

3,164,102 
164,738 
3,267,991 
8,128,525 
1,567,686 
1,088,022 
155,419 
74,043 
3,728 
– 
80,079 
53,986 
11,151,488 

12 

25 

4 
546,594 
698,052 
(24,491) 
8,459 
1,228,630 
 $ 13,581,743 

3 
475,054 
598,777 
(17,421) 
43,088 
1,099,526 
  $12,251,014 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BOK FINANCIAL CORPORATION 

Consolidated Statements of Cash Flows 
(In Thousands) 

Cash Flows From Operating Activities: 

Net income 
Adjustments to reconcile net income to net cash 

provided by operating activities: 
Provisions for loan losses 
Provision (recovery) for mortgage servicing rights impairment 
Transition adjustment of adoption of FAS 133 
Unrealized (gains) losses from derivatives 
Depreciation and amortization 
Tax benefit on exercise of stock options 
Stock-based compensation 
Net amortization of securities discounts and premiums 
Net gain on sale of assets 
Mortgage loans originated for resale 
Proceeds from sale of mortgage loans held for resale 
Change in trading securities 
Change in accrued revenue receivable 
Change in other assets 
Change in accrued interest, taxes and expense 
Change in other liabilities 
Net cash provided by operating activities 
Cash Flows From Investing Activities: 

Proceeds from sales of available for sale securities 
Proceeds from maturities of investment securities 
Proceeds from maturities of available for sale securities 
Purchases of investment securities 
Purchases of available for sale securities 
Loans originated or acquired net of principal collected 
Payments on derivative asset contracts 
Net change in other investment assets 
Proceeds from disposition of assets 
Purchases of assets 
Cash and cash equivalents of subsidiaries and 

branches acquired and sold, net 
Net cash used by investing activities 
Cash Flows From Financing Activities: 

Net change in demand deposits, transaction  

deposits and savings accounts 
Net change in certificates of deposit 
Net change in other borrowings 
Change in amount receivable (due) on unsettled security transactions 
Pay down of other borrowings 
Issuance of subordinated debenture 
Issuance of preferred, common and treasury stock, net 
Pay down of subordinated debenture 
Net change in collateral on derivative accounts 
Proceeds from derivative liability contracts 
Dividends paid 

Net cash provided by financing activities 
Net increase (decrease) in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 

Cash paid for interest 
Cash paid for taxes 
Net loans transferred to repossessed real estate  
Payment of dividends in common stock 
Common stock and price guarantee issued for acquisition 

See accompanying notes to consolidated financial statements.

2003 

2002 

2001 

  $  158,360 

  $  147,871 

  $  114,439 

35,636 
(22,923) 
– 
5,888 
64,425 
1,325 
5,746 
8,965 
(44,426) 
(1,314,453)  
1,420,475 
(2,713) 
(2,962) 
(28,442) 
11,366 
(13,906) 
282,361 

5,089,734 
65,504 
2,410,213 
(55,678) 
(8,145,655)  
(741,405) 
(41,226) 
(3,849) 
65,989 
(62,926) 

33,730 
45,923 
– 
(5,112) 
65,790 
5,482 
4,124 
5,818 
(83,501) 
(1,014,009) 
1,073,044 
5,217 
(2,776) 
(12,452) 
7,029 
8,010 
284,188 

6,873,320 
139,591 
1,802,845 
(96,627) 
(8,985,019) 
(586,281) 
(12,912) 
43 
58,390 
(46,729) 

37,610 
15,551 
(236) 
12,082 
69,165 
3,408 
3,029 
(5,615) 
(47,954) 
(972,066) 
1,008,073 
29,538 
6,253 
1,715 
(3,125) 
9,599 
281,466 

9,142,248 
80,273 
930,494 
(88,282) 
(10,496,575) 
(675,612) 
– 
– 
68,088 
(75,655) 

2,123 
(1,417,176)  

46,295 
(807,084) 

(72,990) 
(1,188,011) 

984,603 
107,522 
65,610 
74,160 
(95,000) 
– 
4,627 
– 
(31,763) 
45,538 
(785) 
1,154,512 
19,697 
624,215 
  $  643,912 

604,771 
395,740 
(165,744) 
(297,055) 
(10,095) 
– 
4,172 
(30,000) 
(5,148) 
3,162 
(30) 
499,773 
(23,123) 
647,338 
  $  624,215 

346,034 
146,075 
141,660 
231,660 
(95,000) 
30,000 
2,745 
– 
– 
– 
(20) 
803,154 
(103,391) 
750,729 
  $  647,338 

  $  176,225 
81,596 
6,378 
58,300 
– 

  $  208,612 
81,154 
4,550 
53,165 
67,745 

  $  334,103 
70,699 
7,228 
36,371 
– 

42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BOK FINANCIAL CORPORATION 
Consolidated Statements of Changes in Shareholders’  Equity 
(In Thousands) 

December 31, 2000 
Comprehensive income: 

Net income 
Other comprehensive loss, net of tax: 

Unrealized gain on securities available for sale 

Total comprehensive income 
Director retainer shares 
Exercise of stock options 
Tax benefit on exercise of stock options 
Stock-based compensation 
Preferred stock dividend 
Dividends paid in shares of common stock: 

Preferred stock 
Common stock 
December 31, 2001 
Comprehensive income: 

Net income 
Other comprehensive loss, net of tax: 

Unrealized gain on securities available for sale 

Total comprehensive income 
Director retainer shares 
Exercise of stock options 
Tax benefit on exercise of stock options 
Stock-based compensation 
Preferred stock dividend 
Issue shares for acquisition 
Fair value of stock price guarantee 
Dividends paid in shares of common stock: 

Preferred stock 
Common stock 
December 31, 2002 
Comprehensive income: 

Net income 
Other comprehensive loss, net of tax: 

Unrealized loss on securities available for sale 

Total comprehensive income 
Director retainer shares 
Exercise of stock options 
Tax benefit on exercise of stock options 
Stock-based compensation 
Cash dividends paid on preferred stock 
Redeem nonvoting preferred units 
Dividends paid in shares of common stock: 

Preferred stock 
Common stock 
December 31, 2003 

1  Changes in other comprehensive income: 
  Unrealized gains (losses) on available for sale securities 
Tax benefit (expense) on unrealized gains (losses) 

on available for sale securities 

  Reclassification adjustment for (gains) losses 
realized and included in net income 

  Reclassification adjustment for tax expense (benefit) 

Preferred Stock 

Shares 
250,000 

Amount 
$25 

Common Stock 

Shares 
49,706 

Amount 
$3 

– 

– 

– 
– 
– 

– 

– 
– 
250,000 

– 

– 

– 
– 
– 

– 
– 
– 

– 
– 
250,000 

– 

– 
– 
– 
– 
– 
– 
– 
– 

– 
– 
250,000 

– 

– 

– 
– 
– 

– 

– 
– 
25 

– 

– 

– 
– 
– 

– 
– 
– 

– 
– 
25 

– 

– 
– 
– 
– 
– 
– 
– 
(13) 

– 
– 
$12 

– 

– 

5 
598 
– 

– 

51 
1,377 
51,737 

– 

– 

8 
687 
– 

– 
1,711 
– 

48 
1,559 
55,750 

– 

– 
– 
8 
595 
– 
– 
– 
– 

– 

– 

– 
– 
– 

– 

– 
– 
3 

– 

– 

– 
– 
– 

– 
– 
– 

– 
– 
3 

– 

– 
– 
– 
– 
– 
– 
– 
– 

23 
1,680 
58,056 

– 
1 
$4 

2003 

December 31, 
2002 

2001 

  $ (46,884) 

  $119,609 

$34,800 

16,858 

(44,390) 

(12,412) 

(7,188) 

(58,704) 

(30,640) 

on realized (gains) losses 

  Net change in unrealized gains (losses) on securities 

2,585 
  $ (34,629) 

20,781 
  $ 37,296 

10,724 
$ 2,472 

See accompanying notes to consolidated financial statements. 
43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Accumulated 
Other 
Comprehensive 
Income (Loss)1 
$  3,320 

Capital 
Surplus 
$287,436 

– 

2,472 

– 
– 
– 
– 
– 

– 
– 
5,792 

– 

37,296 

– 
– 
– 
– 
– 
– 
– 

– 
– 
43,088 

– 

(34,629) 

– 
– 
– 
– 
– 
– 

– 

– 

165 
7,551 
3,408 
3,029 
– 

1,114 
32,740 
335,443 

– 

– 

272 
8,243 
5,482 
4,124 
– 
64,550 
3,195 

1,500 
52,245 
475,054 

– 

– 

276 
10,677 
1,325 
219 
– 
– 

Retained 
Earnings 
$426,053 

114,439 

– 

– 
– 
– 
– 
(1) 

(1,500) 
(34,890) 
504,101 

147,871 

– 

– 
– 
– 
– 
(2) 
– 
– 

(1,500) 
(51,693) 
598,777 

158,360 

– 

– 
– 
– 
– 
(750) 
– 

– 
– 
$  8,459 

750 
58,293 
  $ 546,594 

(750) 
(57,585) 
  $ 698,052 

Treasury Stock 

Shares 
488 

Amount 
$(10,044) 

Total 

 $  706,793 

– 

– 

(7) 
185 
– 
– 
– 

(21) 
(104) 
541 

– 

– 

– 
125 
– 
– 
– 
– 
– 

– 
17 
683 

– 

– 

– 
145 
– 
– 
– 
– 

– 
21 
849 

– 

– 

126 
(5,097) 
– 
– 
– 

386 
2,131 
(12,498) 

– 

– 

– 
(4,343) 
– 
– 
– 
– 
– 

– 
(580) 
(17,421) 

– 

– 

– 
(6,326) 
– 
– 
– 
– 

114,439 

2,472 
116,911 
291 
2,454 
3,408 
3,029 
(1) 

– 
(19) 
832,866 

147,871 

37,296 
185,167 
272 
3,900 
5,482 
4,124 
(2) 
64,550 
3,195 

– 
(28) 
1,099,526 

158,360 

(34,629) 
123,731 
276 
4,351 
1,325 
219 
(750) 
(13) 

– 
(744) 
  $ (24,491) 

– 
(35) 
 $ 1,228,630 

44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements 
(1) Significant Accounting Policies 

Basis of Presentation 

Intangible Assets 

The Consolidated Financial Statements of 
BOK Financial Corporation (“BOK Financial”) 
have been prepared in conformity with accounting 
principles generally accepted in the United States, 
including general practices of the banking 
industry. The consolidated financial statements 
include the accounts of BOK Financial and its 
subsidiaries, principally Bank of Oklahoma, N.A. 
and its subsidiaries (“BOk”), Bank of Texas, N.A., 
Bank of Arkansas, N.A., Bank of Albuquerque, 
N.A., Colorado State Bank and Trust, N.A.  and 
BOSC, Inc. Certain prior year amounts have been 
reclassified to conform to current year 
classifications. 

Nature of Operations 

BOK Financial, through its subsidiaries, 
provides a wide range of financial services to 
commercial and industrial customers, other 
financial institutions and consumers throughout 
Oklahoma, Northwest Arkansas, Dallas and 
Houston, Texas metropolitan areas, Albuquerque, 
New Mexico, and Denver, Colorado. These 
services include depository and cash management; 
lending and lease financing; mortgage banking; 
securities brokerage, trading and underwriting; 
and personal and corporate trust. 

Use of Estimates 

Preparation of BOK Financial’s consolidated 
financial statements requires management to make 
estimates of future economic activities, including 
interest rates, loan collectibility and prepayments 
and cash flows from customer accounts. These 
estimates are based upon current conditions and 
information available to management. Actual 
results may differ significantly from these 
estimates. 

Acquisitions 

Assets and liabilities acquired by purchase, 

including identifiable intangible assets, are 
recorded at fair values on the acquisition dates. 
The Consolidated Statements of Earnings include 
the results of purchases from the dates of 
acquisition.  

BOK Financial adopted Statements of Financial 

Accounting Standards No. 142, “Goodwill and 
Other Intangible Assets”  (“FAS 142”), and No. 
147, “Acquisitions of Certain Financial 
Institutions”  (“FAS 147”), on January 1, 2002. 
The following table presents the impact on 
previously reported net income and earnings per 
share after application of FAS 142 and FAS 147: 

Net income as reported 
Pro forma net income 
Diluted earnings per share 
previously reported 
Pro forma diluted earnings 

per share 

2001 

  $ 114,439 
123,601 

  $ 

1.86 

2.01 

Intangible assets with indefinite lives, such as 

goodwill, are evaluated for each of BOK 
Financial’s business units for impairment at least 
annually or more frequently if conditions indicate 
impairment. The evaluation of possible 
impairment of intangible assets involves 
significant judgment based upon short-term and 
long-term projections of future performance. 

The fair value of BOK Financial’s business 

units is estimated by the discounted future 
earnings method. Income growth is projected over 
a five-year period for each unit and a terminal 
value is computed. This projected income stream 
is converted to current fair value by using a 
discount rate that reflects a rate of return required 
by a willing buyer. 

Other identifiable intangible assets and core 
deposit intangibles are amortized using straight-
line and accelerated methods over the estimated 
benefit periods. These periods generally range 
from 5 to 10 years for other intangible assets and 
core deposit intangibles. The net book value of 
these other intangibles and core deposit 
intangibles are evaluated for impairment when 
economic conditions indicate an impairment may 
exist. 

45 

 
 
 
 
 
 
 
 
 
 
Cash Equivalents 

Due from banks, funds sold (generally federal 

funds sold for one-day periods) and resell 
agreements (which generally mature within one to 
30 days) are considered cash equivalents. 

Securities 

Securities are identified as trading, investment 
(held to maturity) or available for sale at the time 
of purchase based upon the intent of management, 
liquidity and capital requirements, regulatory 
limitations and other relevant factors. Trading 
securities, which are acquired for profit through 
resale, are carried at market value with unrealized 
gains and losses included in current period 
earnings. Investment securities are carried at 
amortized cost. Amortization is computed by 
methods that approximate level yield and is 
adjusted for changes in prepayment estimates. 
Investment securities may be sold or transferred to 
trading or available for sale classification in 
certain limited circumstances specified in 
generally accepted accounting principles. 
Securities identified as available for sale are 
carried at fair value. Unrealized gains and losses 
are recorded, net of deferred income taxes, as 
accumulated other comprehensive income (loss) in 
shareholders’  equity. Unrealized losses on 
securities are evaluated to determine if the losses 
are temporary based on various factors, including 
the cause of the loss and prospects for recovery. 
An impairment charge is recorded against earnings 
if the loss is determined to be other than 
temporary. Realized gains and losses on sales of 
securities are based upon the amortized cost of the 
specific security sold. Available for sale securities 
are separately identified as pledged to creditors if 
the creditor has the right to sell or repledge the 
collateral. 

The purchase or sale of securities is 

recognized on a trade date basis. A net receivable 
or payable is recognized for subsequent 
transaction settlement. BOK Financial will 
periodically commit to purchase to-be-announced 
(“TBA”) mortgage-backed securities. These 
commitments are carried at fair value if they are 
considered derivative contracts. These 
commitments are not reflected in BOK Financial’s 
balance sheet until settlement date if they meet 
specific criteria exempting them from the 
definition of derivative contracts. 
Derivative Instruments 

Derivative instruments, primarily interest rate 
swaps and forward sales contracts, are used as part 
of an interest rate risk management strategy. 
Interest rate swaps modify the interest income and 

expense on certain long-term, fixed rate assets and 
liabilities. Amounts payable to or receivable from 
the counterparties are reported in interest income 
and expense using the accrual method. Interest 
rate swaps are carried at fair value. Changes in the 
fair value of interest rate swaps are included in 
other operating revenue. 

In certain circumstances, interest rate swaps 
may be designated as fair value hedges and may 
qualify for hedge accounting. Changes in the fair 
value of the hedged asset or liability that are 
attributable to the hedged risk are reported in other 
operating revenue. These changes may partially or 
completely offset the mark-to-market adjustments 
of the interest rate swaps. Fair value hedges are 
considered to be effective if the cumulative fair 
value adjustments of the interest rate swaps are 
within a range of 80% to 125% of the cumulative 
fair value adjustment of the hedged assets or 
liabilities. 

Interest rate swaps may be designated as cash 
flow hedges of variable rate assets or liabilities or 
anticipated transactions. Changes in fair value of 
interest rate swaps are recorded in other 
comprehensive income to the extent they are 
effective. Amounts recorded as other 
comprehensive income are recognized in net 
income in the same periods as the cash flows from 
the hedged transactions. 

In conjunction with its mortgage banking 
activities, BOK Financial enters into mortgage 
loan commitments that are considered derivative 
instruments under Financial Accounting Standards 
Board Statement No. 133, “Accounting for 
Derivative Instruments and Hedging Activities.” 
Forward sales contracts are used to hedge these 
mortgage loan commitments and mortgage loans 
held for sale. Changes in the fair value of the 
mortgage loan commitments and forward sales 
contracts are recognized in other operating 
revenue. The Securities and Exchange 
Commission staff recently expressed an opinion 
that the fair value of certain mortgage loan 
commitments may result in an unrealized loss, but 
cannot result in an unrealized gain. This opinion, 
which is effective for commitments originated 
after March 15, 2004, may increase short-term 
earnings volatility. 

Derivative contracts are used to assist certain 
customers in hedging their risk of adverse changes 
in natural gas and oil prices, interest rates and 
foreign exchange rates. BOK Financial serves as 
an intermediary between its customers and the 
markets. Each contract between BOK Financial 
and its customer is offset by a contract between 
BOK Financial and various counterparties. These 

46 

 
includes reserves assigned to specific criticized 
loans, general reserves that are based upon 
statistical migration analyses for each category of 
loans, and a nonspecific allowance that is based 
upon an analysis of current economic conditions, 
loan concentrations, portfolio growth and other 
relevant factors. The reserve for loan losses related 
to loans that are identified for evaluation in 
accordance with Statement of Financial 
Accounting Standards No. 114, “Accounting by 
Creditors for Impairment of a Loan”  (“FAS 114”), 
is based on discounted cash flows using the loan’s 
initial effective interest rate or the fair value of the 
collateral for certain collateral dependent loans. 
Loans are considered to be impaired when it 
becomes probable that BOK Financial will be 
unable to collect all amounts due according to the 
contractual terms of the loan agreement. This is 
substantially the same criteria used to determine 
when a loan should be placed on nonaccrual 
status. This evaluation is inherently subjective as it 
requires material estimates including the amounts 
and timing of future cash flows expected to be 
received on impaired loans that may be 
susceptible to significant change. 

In accordance with the provisions of FAS 114, 

management has excluded small balance, 
homogeneous loans from the impairment 
evaluation specified in FAS 114. Such loans 
include 1-4 family mortgage loans, consumer 
loans, and commercial loans with committed 
amounts less than $1 million. The adequacy of the 
reserve for loan losses applicable to these loans is 
evaluated in accordance with generally accepted 
accounting principles and standards established by 
the banking regulatory authorities and adopted as 
policy by BOK Financial. 

A provision for loan losses is charged against 

earnings in amounts necessary to maintain an 
adequate reserve for loan losses. Loans are 
charged off when the loan balance or a portion of 
the loan balance is no longer covered by the 
paying capacity of the borrower based on an 
evaluation of available cash resources and 
collateral value. Loans are evaluated quarterly and 
charge-offs are taken in the quarter in which the 
loss is identified. Additionally, all unsecured or 
under-secured loans that are past due by 180 days 
or more are charged off within 30 days. 
Recoveries of loans previously charged off are 
added to the reserve. 

contracts are carried at fair value. Compensation 
for credit risk and reimbursement of 
administrative costs are recognized over the life of 
the contracts. 

Loans 

Loans are either secured or unsecured based on 
the type of loan and the financial condition of the 
borrower. Repayment is generally expected from 
cash flow or proceeds from the sale of selected 
assets of the borrower. BOK Financial is exposed 
to risk of loss on loans due to the borrower’s 
difficulties, which may arise from any number of 
factors, including problems within the respective 
industry or local economic conditions. Access to 
collateral, in the event of borrower default, is 
reasonably assured through adherence to 
applicable lending laws and through sound lending 
standards and credit review procedures. 

Interest is accrued at the applicable interest rate 

on the principal amount outstanding. Loans are 
placed on nonaccrual status when, in the opinion 
of management, full collection of principal or 
interest is uncertain, generally when the collection 
of principal or interest is 90 days or more past due. 
Interest previously accrued but not collected is 
charged against interest income when the loan is 
placed on nonaccrual status. Payments on 
nonaccrual loans are applied to principal or 
reported as interest income, according to 
management’s judgment as to the collectibility of 
principal. 

Loan origination and commitment fees and 
direct loan acquisition and origination costs, when 
significant, are deferred and amortized as an 
adjustment to yield over the life of the loan or over 
the commitment period, as applicable. 

Mortgage loans held for sale are carried at the 
lower of aggregate cost or market value. Mortgage 
loans held for sale that are designated as hedged 
assets are carried at fair value based on sales 
commitments or market quotes. Changes in fair 
value after the date of designation of an effective 
hedge are recorded in other operating revenue. 

Reserve for Loan Losses  

The adequacy of the reserve for loan losses is 
assessed by management, based upon an ongoing 
quarterly evaluation of the probable estimated 
losses inherent in the portfolio, and includes 
probable losses on both outstanding loans and 
unused commitments to provide financing. A 
consistent methodology has been developed that 

47 

 
Asset Securitization 

BOK Financial periodically securitizes and 

sells pools of assets. These transactions are 
recorded as sales for financial reporting purposes 
when the criteria for surrender of control specified 
in Statement of Financial Accounting Standards, 
No. 140 “Accounting for Transfers and Servicing 
of Financial Assets and Extinguishment of 
Liabilities” are met. BOK Financial may retain the 
right to service the assets and a residual interest in 
excess cash flows generated by the assets. The 
carrying value of the assets sold is allocated 
between the portion sold and the portion retained 
based on relative fair values. The fair value of 
these retained assets is determined by a 
discounting of expected future net cash to be 
received using assumed market interest rates for 
these instruments. Residual interests are carried at 
fair value. Changes in fair values are recorded in 
income. Servicing rights are carried at the lower of 
amortized cost or fair value. A valuation 
allowance is provided when amortized cost of 
servicing rights exceeds fair value. 

Real Estate and Other Repossessed Assets  

Real estate and other repossessed assets are 
assets acquired in partial or total forgiveness of 
debt. These assets are carried at the lower of cost, 
which is determined by fair value at date of 
foreclosure, or current fair value. Income 
generated by these assets is recognized as 
received, and operating expenses are recognized 
as incurred. 

Premises and Equipment 

Premises and equipment are carried at cost 
including capitalized interest, when appropriate, 
less accumulated depreciation and amortization. 
Depreciation and amortization are computed on a 
straight-line basis over the estimated useful lives 
of the assets or, for leasehold improvements, over 
the shorter of the estimated useful lives or 
remaining lease terms. Repair and maintenance 
costs are charged to expense as incurred. 

Mortgage Servicing Rights 

Capitalized mortgage servicing rights are 

carried at the lower of amortized cost, adjusted for 
the effect of hedging activities, or fair value. 
Amortization is determined in proportion to the 
projected cash flows over the estimated lives of 
the servicing portfolios. The actual cash flows are 
dependent upon the prepayment of the mortgage 
loans and may differ significantly from the 
estimates. 

Fair value is determined by discounting the 
estimated cash flows of servicing revenue, less 
projected servicing costs, using risk-adjusted rates, 
which is the assumed market rate for these 
instruments. Prepayment assumptions were based 
on industry consensus provided by independent 
reporting sources in 2001. During 2002, BOK 
Financial changed the source of prepayment 
assumptions used to value its mortgage servicing 
rights. Industry consensus prepayment speeds 
were not updated frequently enough to reflect 
rapidly changing market conditions that existed in 
2002. A separate, third-party model that is 
generally accepted by the financial markets is now 
used to estimate prepayment speeds. This model is 
updated daily for changes in market conditions. 
Changes in current interest rates may significantly 
affect these assumptions by changing loan 
refinancing activity. Amortized cost and fair value 
are stratified by interest rate and loan type. A 
valuation allowance is provided when the net 
amortized cost of any strata exceeds the calculated 
fair value.  

Originated mortgage servicing rights are 
recognized when either mortgage loans are 
originated pursuant to an existing plan for sale or, 
if no such plan exists, when the mortgage loans 
are sold. Substantially all fixed rate mortgage 
loans originated by BOK Financial are sold under 
existing commitments. The right to service 
mortgage loans sold is generally retained. The fair 
value of the originated servicing rights is 
determined at closing based upon current market 
rates. 

Federal and State Income Taxes 

BOK Financial utilizes the liability method in 

accounting for income taxes. Under this method, 
deferred tax assets and liabilities are determined 
based upon the difference between the values of the 
assets and liabilities as reflected in the financial 
statement and their related tax basis using enacted 
tax rates in effect for the year in which the 
differences are expected to be recovered or settled. 
As changes in tax law or rates are enacted, deferred 
tax assets and liabilities are adjusted through the 
provision for income taxes. 

BOK Financial and its subsidiaries file 

consolidated tax returns. The subsidiaries provide for 
income taxes on a separate return basis and remit to 
BOK Financial amounts determined to be currently 
payable. 

48 

 
 
Employee Benefit Plans 

BOK Financial sponsors various plans, 

including a defined benefit pension plan (“Pension 
Plan”), qualified profit sharing plans (“Thrift 
Plans”), and employee healthcare plans. Employer 
contributions to the Thrift Plans, which match 
employee contributions subject to percentage and 
years of service limits, are expensed when 
incurred. Pension Plan costs, which are based 
upon actuarial computations of current costs, are 
expensed annually. Unrecognized prior service 
cost and net gains or losses are amortized on a 
straight-line basis over the estimated remaining 
lives of the participants. BOK Financial 
recognizes the expense of health care benefits on 
the accrual method. Employer contributions to the 
Pension Plan and various health care plans are in 
accordance with Federal income tax regulations. 

compensation was an increase of $3.2 million due 
primarily to recognition of deferred tax assets 
related to stock option expense. 

BOK Financial also permits certain executive 
officers to defer the recognition of income from 
the exercise of stock options for income tax 
purposes and to diversify the deferred income into 
alternative investments. Because the Company is 
expected to settle these amounts in cash, they are 
recognized as a liability. Changes in the liability 
are recognized as additional compensation 
expense. 

Fiduciary Services 

Fees and commissions on approximately 
$21 billion of assets managed by BOK Financial 
under various fiduciary arrangements are 
recognized on the accrual method.  

Executive Benefit Plans 

BOK Financial has various stock compensation 

plans for its employees. Historically, BOK 
Financial had accounted for those plans under the 
recognition and measurement provisions of 
Accounting Principles Board Opinion No. 25, 
“Accounting for Stock Issued to Employees” 
(“APB 25”), and related interpretations. Under 
APB 25, because the exercise price of employee 
stock options equaled the market price of the 
underlying stock on the date of grant, no 
significant stock-based employee compensation 
had been recognized.  

During 2003, BOK Financial adopted the 
expense recognition provisions of Financial 
Accounting Standards Board Statement No. 123, 
“Accounting for Stock-Based Compensation” 
(“FAS 123”), as amended by Statement of 
Financial Accounting Standards No. 148, 
“Accounting for Stock-Based Compensation – 
Transition and Disclosure”  (“FAS 148”). Under 
FAS 123, compensation expense is recognized 
based on the fair value of stock options granted. 
BOK Financial chose to retroactively restate its 
results of operations for the accounting change, as 
provided by FAS 148. The years ended 
December 31, 2003, 2002 and 2001 include $5.7 
million, $4.1 million and $3.0 million, 
respectively, of pretax stock option expense, 
which represents approximately $0.06, $0.04, and 
$0.03 per diluted share in each year, respectively. 
Adoption of the fair value method resulted in a 
reduction of retained earnings as of January 1, 
2001 of $5.3 million, representing the cumulative 
stock option compensation expense recorded for 
the six years ended December 31, 2000, net of the 
tax effect. As of December 31, 2000, the net effect 
upon total shareholders’  equity from stock-based 
49 

Effect of Pending Statements of Financial 
Accounting Standards 

During 2003, the Financial Accounting 
Standards Board (“FASB”) issued several 
statements and interpretations that may have an 
effect on BOK Financial’s accounting policies and 
financial reporting in future periods. These 
included FASB Interpretation 46, “Consolidation 
of Variable Interest Entities”  (“FIN 46”), FASB 
Statement No. 149, “Amendment of Statement 
133 on Derivative Instruments and Hedging 
Activities”  (“FAS 149”), and FASB Statement No. 
150, “Accounting for Certain Financial 
Instruments with Characteristics of both Liabilities 
and Equity”  (“FAS 150”). 

FIN 46 clarifies the application of Accounting 
Research Bulletin No. 51, “Consolidated Financial 
Statements,”  and provides a new framework for 
identifying variable interest entities (“VIEs”) and 
determining when a company should include the 
assets, liabilities, noncontrolling interests and 
results of operations of a VIE in its consolidated 
financial statements. VIEs are generally defined in 
FIN 46 as entities that either do not have sufficient 
equity to finance their activities without support 
from other parties or whose equity investors lack a 
controlling financial interest. FIN 46 was effective 
immediately for VIEs created after January 31, 
2003 and was effective beginning in the fourth 
quarter of 2003 for VIEs created prior to February 
1, 2003. FIN 46 was revised in December 2003. 
This revision addressed the application of FIN 46 
to trust relationships, mutual funds organized as 
trusts and troubled debt restructurings. BOK 
Financial has limited use of VIEs in its operations 
and the implementation of FIN 46, as revised, had 
no impact on the consolidated financial 
statements. 

 
FAS 149 amends and clarifies financial 

accounting and reporting for derivative 
instruments, including certain derivative 
instruments embedded in other contracts and 
hedging activities. This statement was effective 
for contracts entered into or modified and for 
hedging relationships designated after June 30, 
2003. This statement did not have a significant 
impact on the consolidated financial statements. 

FAS 150 establishes standards for how an 
issuer classifies and measures certain financial 
instruments with characteristics of both liabilities 
and equity. This statement was effective for 
financial instruments entered into or modified 
after May 31, 2003, and otherwise is effective for 
fiscal periods beginning after June 15, 2003. This 
statement did not have a significant impact on the 
consolidated financial statements. 

(2) Acquisitions

On September 10, 2003, BOK Financial paid 
$77.9 million in cash for all outstanding stock of 
Colorado Funding Company and its Colorado 
State Bank and Trust subsidiary. 

On October 25, 2002, BOK Financial acquired 
Bank of Tanglewood, N.A. for 1,711,127 shares of 
common stock and 292,225 options to purchase 
shares, valued at approximately $65 million. The 
options to purchase shares expired February 25, 
2003. BOK Financial agreed to a price guarantee 
on 50 percent of the stock issued, which resulted 
in a contingent obligation to issue additional 
shares or cash over the next five years based on 
certain predetermined market valuations. The 
value of the contingent price guarantee was $3 
million, which was included in the total purchase 
price. More discussion of this contingency is at 
Note 15. 

These transactions were accounted for by the 

purchase method of accounting. Aggregate 
allocation of the purchase price to the net assets 
acquired was as follows (in thousands): 

Cash and cash equivalents 
Securities 
Loans 
Less reserve for loan losses 
Loans, net 
Identifiable intangible assets 
Other assets 
Total assets acquired 
Deposits: 

Noninterest-bearing 
Interest-bearing 

Total deposits 
Other borrowings 
Other liabilities 
Net assets acquired 
Less purchase price 
Goodwill 

2003 

2002 

  $  80,051    $  46,295 
62,484 
132,278 
1,364 
130,914 
3,718 
8,568 
251,979 

14,507 
222,530 
2,282 
220,248 
18,770 
20,855 
354,431 

75,078 
226,361 
301,439 
5,098 
11,951 
35,943 
77,928 

49,213 
173,887 
223,100 
8,610 
2,736 
17,533 
67,745 
  $  41,985    $  50,212 

The following unaudited condensed 

consolidated pro forma statements of earnings for 
BOK Financial present the effects on income had 
the purchase acquisitions described above 
occurred at the beginning of 2001: 

Condensed Consolidated Pro Forma Statements of Earnings 
(In Thousands Except Per Share Data) 
(Unaudited) 

Net interest revenue 
Provision for loan losses 
Net interest revenue  
after provision for  
loan losses 

Other operating revenue 
Other operating expense 
Income before taxes 
Federal and state 
income tax 

Net effect of change in 
accounting principle 

Net income 

Earnings per share: 
Basic net income 
Diluted net income 
Average shares: 

Basic 
Diluted 

Year ended December 31, 
2002 
2003 
  $ 398,693    $ 388,517    $348,537 
38,594 

35,162 

35,941 

2001 

362,752 
309,512 
425,163 
247,101 

353,355  309,943 
330,224  264,134 
449,695  388,889 
233,884  185,188 

88,914 

80,825 

63,367 

– 
– 
  $ 158,187   $153,059 

236 
  $122,057 

 $ 

 $ 

2.75 
2.45 

 $ 

2.69 
2.38 

2.16 
1.91 

56,990 
64,572 

56,410 
64,370 

55,890 
63,818 

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(3) Securities 
Investment Securities 

The amortized cost and fair values of investment securities are as follows (in thousands): 

2003 

2002 

December 31, 

Amortized 
Cost 

Fair 
Value 

Gross Unrealized 
Loss 
Gain 

  Amortized 

Cost 

Fair 
Value 

Gross Unrealized 
Loss 
Gain 

  $ 184,192    $ 187,354    $ 4,049 

$ (887) 

  $ 191,305    $ 195,266    $ 4,837 

$ (876) 

2,296 
1,463 

122 
21 
  $ 187,951    $ 191,256    $ 4,192 

2,418 
1,484 

– 
– 
$ (887) 

4,380 
2,265 

238 
5 
  $ 197,950    $ 202,153    $ 5,080 

4,618 
2,269 

– 
(1) 
$ (877) 

Municipal and other tax-exempt 
Mortgage-backed U.S. agency 

Securities 

Other debt securities 

Total 

The amortized cost and fair values of investment securities at December 31, 2003, by contractual 

maturity, are as shown in the following table (dollars in thousands): 

Less than 
One Year 

One to 
Five Years 

Five to 
Ten Years 

Over 
Ten Years 

Total 

Weighted 
Average 
Maturity4 

Municipal and other tax-exempt: 

Amortized cost 
Fair value 
Nominal yield¹ 
Other debt securities: 
Amortized cost 
Fair value 
Nominal yield 

Total fixed maturity securities: 

Amortized cost 
Fair value 
Nominal yield 

Mortgage-backed securities: 

Amortized cost 
Fair value 
Nominal yield³ 

Total investment securities: 

Amortized cost 
Fair value 
Nominal yield 

  $50,561 
50,742 
5.45 

  $  442 
443 
1.25 

  $102,386 
104,803 
6.20 

  $ 

296 
304 
6.83 

  $51,003 
51,185 
5.41 

  $102,682 
105,107 
6.20 

  $26,251 
26,952 
6.64 

  $  725 
737 
5.43 

  $26,976 
27,689 
6.61 

2.94 

5.00 

2.95 

² 

  $4,994 
4,857 
5.83 

  $184,192 
187,354 
6.05 

  $ 

– 
– 
– 

  $4,994 
4,857 
5.83 

 $  1,463 
1,484 
4.45 

 $185,655 
188,838 
6.03 

 $  2,296 
2,418 
6.53 

  $187,951 
191,256 
6.04 

¹  Calculated on a taxable equivalent basis using a 39% effective tax rate. 
²  The average expected lives of mortgage-backed securities were 4.96 years based upon current prepayment assumptions. 
3  The nominal yield on mortgage-backed securities is based upon prepayment assumptions at the purchase date. Actual yields earned may 

differ significantly based upon actual prepayments. 

4  Expected maturities may differ from contractual maturities, because borrowers may have the right to call or prepay obligations with or 

without penalty. 

51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Available for Sale Securities 

The amortized cost and fair value of available for sale securities are as follows (in thousands): 

2003 

2002 

December 31, 

Amortized 
Cost 

Fair 
Value 

Gross Unrealized 
Loss 
Gain 

  Amortized 

Cost 

Fair 
Value 

Gross Unrealized 
Loss 
Gain 

U.S. Treasury 
Municipal and other tax-exempt 
Mortgage-backed securities: 

U. S. agencies 
Other 

Total mortgage-backed securities 
Other debt securities 

  $ 

44,679    $ 
3,271 

45,424    $ 
3,257 

746    $ 
6 

  $ 

(1)  
(20)  

31,013    $ 
11,465 

32,233    $  1,220    $ 
11,511 

56 

– 
(10) 

3,514,158 
845,430 
4,359,588 
1,140 

3,518,926 
848,911 
4,367,837 
1,177 

28,962 
5,996 
34,958 
37 

(24,194)  
(2,515)  
(26,709)  
–   

3,005,698 
727,088 
3,732,786 
138 

3,067,148 
732,542 
3,799,690 
139 

61,589 
5,469 
67,058 
1 

(139) 
(15) 
(154) 
– 

Equity securities and mutual funds 

Total 

96,460 

(737)  
  $ 4,505,138    $ 4,518,868    $  41,197    $ (27,467)  

101,173 

5,450 

87,434 

(312) 
  $ 3,862,836    $ 3,933,343    $ 70,983    $(476) 

89,770 

2,648 

The amortized cost and fair values of available for sale securities at December 31, 2003, by 

contractual maturity, are as shown in the following table (dollars in thousands): 

Less than 
One Year 

One to 
Five Years 

Five to 
Ten Years 

Over 
Ten Years 

Total 

Weighted 
Average 
Maturity5 

U.S. Treasuries: 

Amortized cost 
Fair value 
Nominal yield 

Municipal and other tax-exempt: 

Amortized cost 
Fair value 
Nominal yield¹ 
Other debt securities: 
Amortized cost 
Fair value 
Nominal yield¹ 

Total fixed maturity securities: 

Amortized cost 
Fair value 
Nominal yield 

Mortgage-backed securities: 

Amortized cost 
Fair value 
Nominal yield4 

Equity securities and mutual funds: 

Amortized cost 
Fair value 
Nominal yield 

Total available-for-sale securities: 

Amortized cost 
Fair value 
Nominal yield 

  $ 29,338 
29,894 
3.50 

  $ 

  $ 

358 
354 
7.75 

600 
607 
6.30 

  $ 15,341 
15,530 
2.34 

  $ 

273 
277 
10.79 

  $ 

456 
485 
6.04 

  $ 

– 
– 
– 

  $ 1,125 
1,112 
8.89 

  $ 

84 
85 
5.59 

  $ 

– 
– 
– 

  $ 1,515 
1,514 
12.69 

  $ 

– 
– 
– 

  $ 30,296 
30,855 
3.60 

  $ 16,070   
16,292 
2.59 

  $ 1,209 
1,197 
8.66 

  $ 1,515 
1,514 
12.69 

.99 

10.37 

1.45 

1.63 

² 

³ 

  $ 

  $ 

  $ 

  $ 

44,679 
45,424 
3.10 

3,271 
3,257 
10.68 

1,140 
1,177 
6.15 

49,090 
49,858 
3.68 

  $ 4,359,588 
4,367,837 
4.28 

  $ 

96,460 
101,173 
2.21 

  $ 4,505,138 
4,518,868 
4.23 

¹  Calculated on a taxable equivalent basis using a 39% effective tax rate. 
²  The average expected lives of mortgage-backed securities were 3.04 years based upon current prepayment assumptions. 
³  Primarily common stock and preferred stock of U.S. Government agencies with no stated maturity. 
4  The nominal yield on mortgage-backed securities is based upon prepayment assumptions at the purchase date. Actual yields earned may differ 

significantly based upon actual prepayments. 

5  Expected maturities may differ from contractual maturities, because borrowers may have the right to call or prepay obligations with or without 

penalty. 

At December 31, 2003, there were outstanding commitments to buy $235 million of securities that 
have not yet been issued. These commitments are not reflected in BOK Financial’s balance sheet as of 
December 31, 2003, because they have not settled and meet specific criteria exempting them from the 
definition of derivative contracts. 

52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sales of available for sale securities resulted in 

In addition to securities that have been 

gains and losses as follows (in thousands): 

Proceeds 
Gross realized gains 
Gross realized losses 
Related federal and state 
income tax expense 
(benefit) 

2003 

2002 

2001 

  $5,089,734  
30,373 
23,185 

 $6,873,320 
85,346 
26,642 

  $9,142,248 
55,418 
24,778 

2,585 

20,781 

10,724 

reclassified as pledged to creditors, securities with 
an amortized cost of $2.1 billion and $2.0 billion 
at December 31, 2003 and 2002 have been 
pledged as collateral for repurchase agreements, 
public and trust funds on deposit and for other 
purposes as required by law. The secured parties 
do not have the right to sell or repledge these 
securities. 

See information regarding temporarily 

impaired securities at Table 13. 

(4) Derivatives
Interest Rate Risk Management Program 
Interest Rate Swaps 

BOK Financial uses interest rate swaps to 
manage its interest rate sensitivity. During 2003 
and 2002, net interest revenue was increased by 
$14.7 million and $12.7 million, respectively, 
from the settlements of amounts receivable or 

Interest Rate Swaps (dollars in thousands): 

payable on interest rate swaps. A net loss of $9.5 
million was recognized in 2003 compared to a net 
gain of $4.7 million in 2002 from adjustments of 
these swaps to fair value. 

Expiration: 
2004 
2006 
2007 
2011 

Notional 
Amount 

$ 71,554 
13,940 
275,000 
38,480 

Pay 
Rate 

Receive 
Rate 

Positive 
Fair Value 

Negative 
Fair Value 

1.12¹ – 4.22 
5.43 
1.15¹ 
5.21 – 5.51 

1.12¹ – 7.36 
1.12¹ 
4.09  – 4.51 
1.12¹ 

$  564 
– 
3,628 
– 
$ 4,192 

$  (118) 
(984) 
– 
(2,532) 
$ (3,634) 

¹  Rates are variable based on LIBOR and reset monthly or quarterly. 

Scheduled repricing periods for the swaps are as follows (notional value in thousands): 

Pay floating 
Receive fixed 
Pay fixed 
Receive floating 
Total 

31-90 
Days 

91-365 
Days 

Over 
1 Year 

Total 

  $ (335,000)    $ 

– 
– 
63,974 
  $ (271,026)    $ 

– 
– 
– 
– 
– 

  $ 

– 
335,000 
(63,974) 
– 
  $ 271,026 

  $ (335,000) 
335,000 
(63,974) 
63,974 
– 

  $ 

Forward Sales Contracts 

BOK Financial uses mortgage-backed 
securities forward sales contracts to manage 
exposure to interest rate fluctuations on mortgage 
loans held for sale and mortgage loan 
commitments. At December 31, 2003, the 
Customer Risk Management Programs 

notional amount of forward sales contracts totaled 
$76 million, with a negative fair value of $340 
thousand. Additional discussion of these contracts 
can be found in Note 8. 

BOK Financial offers programs that permit its 

customers to manage various risks. We have 
programs to assist energy producing customers to 
hedge against price fluctuations and to take 
positions through energy derivative contracts. In 
2003, we have added or expanded programs to 
assist customers in managing their interest rate 

and foreign exchange risks. These programs work 
essentially the same way. Derivative contracts are 
executed between the customers and BOK 
Financial. Offsetting contracts are executed 
between BOK Financial and selected 
counterparties to minimize the risk of changes in 
energy prices, interest rates or foreign exchange 

53 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
rates. The counterparty contracts are identical to 
the customer contracts, except for a fixed pricing 
spread or a fee paid to BOK Financial as 
compensation for administrative costs, credit risks 
and profit. 

Derivative contracts are carried at fair value. At 

December 31, 2003, the fair value of energy 
derivative contracts, interest rate swaps and 
foreign exchange contracts totaled $137 million, 
$3 million and $5 million, respectively. 

(5) Loans 

Significant components of the loan portfolio are as follows (in thousands): 

2003 

2002 

December 31, 

Fixed 
Rate 

Variable 
Rate 

Non- 
accrual 

Total 

Fixed 
Rate 

Variable 
Rate 

Non- 
accrual 

Total 

Commercial 
Commercial real estate 
Residential mortgage 
Residential mortgage - held for sale 
Consumer 
Total 

  $ 1,603,095  
446,751` 
522,240 
56,543 
298,465 
  $ 2,927,094  

Loans past due (90 days) 

Foregone interest on nonaccrual loans 

  $ 2,692,247     $  41,360 
2,311 
7,821 
– 
1,189 
$ 52,681 

1,181,030  
485,582 
– 
145,255 

  $ 4,504,114    

  $ 4,336,702  
1,630,092  
1,015,643  
56,543 
444,909 
  $ 7,483,889  

  $ 

  $ 

14,944 

5,268 

  $  531,456 
306,796 
749,573 
133,421 
276,278 
  $  1,996,824 

  $ 3,419,228 
1,126,347 
174,236 
– 
134,493 
  $ 4,854,304 

  $ 39,114    $ 3,989,798 
1,435,838 
929,759 
133,421 
412,167 
  $ 49,855    $ 6,900,983 

3,395 
5,950 
– 
1,396 

    $ 

    $ 

8,117 

4,770 

Approximately 61% of the commercial and 
consumer loan portfolios and approximately 69% 
of the residential mortgage loan portfolio 
(excluding loans held for sale) are loans to 
businesses and individuals in Oklahoma. This 
geographic concentration subjects the loan 
portfolio to the general economic conditions 
within this area. 

Within the commercial loan classification, 

loans to energy-related businesses total 
$1.2 billion or 16% of total loans. Other notable 
segments include wholesale/retail, $668 million; 
manufacturing, $483 million; agriculture, 
$228 million, which includes $197 million of 

loans to the cattle industry; and services, 
$1.4 billion, which includes nursing homes of 
$256 million, hotels of $35 million and healthcare 
of $138 million. 

Approximately 39% of commercial real estate 

loans are secured by properties located in 
Oklahoma, primarily in the Tulsa or Oklahoma 
City metropolitan areas. An additional 28% of 
commercial real estate loans are secured by 
property located in Texas. The major components 
of these properties are multifamily residences, 
$271 million; construction and land development, 
$436 million; retail facilities, $313 million; and 
office buildings, $290 million.  

Related Party 

Included in loans at December 31 are loans to 

executive officers, directors or principal 
shareholders of BOK Financial, as defined in 
Regulation S-X of the Securities and Exchange 
Commission. Such loans have been made on 
substantially the same terms as those prevailing at 
the time for loans to other customers in 
comparable transactions.  

Information relating to loans to executive 
officers, directors or principal shareholders is 
summarized as follows (in thousands): 

Beginning balance 

Advances 
Payments 
Adjustments 
Ending balance 

2003 

2002 

    $ 124,568 
57,487 
(13,903) 
(1) 
  $ 168,151 

  $  90,712 
35,992 
(2,106) 
(30) 
  $ 124,568 

54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reserve for Loan Loss 

Impaired Loans 

The activity in the reserve for loan losses is 

summarized as follows (in thousands): 

Investments in loans considered to be impaired 

under FAS 114 were as follows (in thousands): 

2003 

2002 

2001 

Beginning balance 
Provision for loan losses 
Loans charged off 
Recoveries 
Addition due to acquisitions 
Ending balance 

  $ 116,070   $101,905   $  82,655 
37,610 
(25,248) 
4,588 
2,300 
  $ 128,639   $116,070   $101,905 

35,636 
(31,475) 
6,125 
2,283 

33,730 
(25,905) 
4,976 
1,364 

Investment in loans impaired 
under FAS 114 (all of 
which were on a  
nonaccrual basis) 

Loans with specific reserves 

for loss 

December 31, 
2002 

2001 

2003 

  $ 46,990    $ 44,912    $ 39,848 

Specific reserve balance 
No specific related reserve 

for loss 

Average recorded investment 

in impaired loans 

18,947 
6,377 

4,685 
2,269 

10,723 
2,509 

28,043 

40,227 

29,125 

47,415 

41,828 

44,474 

Interest income recognized on impaired loans 
during 2003, 2002 and 2001 was not significant. 

Depreciation expense of premises and 

equipment was $22.4 million, $20.5 million and 
$21.0 million for the years ended December 31, 
2003, 2002 and 2001, respectively. 

(6) Premises and Equipment 

Premises and equipment at December 31 are 

summarized as follows (in thousands):  

Land 
Buildings and improvements 
Software 
Furniture and equipment 
Subtotal 
Less accumulated depreciation 
Total 

December 31, 

2003 

2002 

$  40,098 
126,665 
26,338 
95,833 
288,934 
113,033 
$ 175,901 

$  32,381 
115,399 
13,702 
84,578 
246,060 
94,345 
$ 151,715 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(7) Intangible Assets 

The following table presents the original cost 
and accumulated amortization of intangible assets 
(in thousands): 

The net amortized cost of intangible assets at 
December 31, 2003 is assigned to reporting units 
as follows (in thousands): 

Core deposit premiums: 
Bank of Albuquerque 
Bank of Texas 
Colorado State Bank and Trust 

Other identifiable intangible assets: 

Bank of Oklahoma 
Colorado State Bank and Trust 

Goodwill: 

Bank of Oklahoma 
Bank of Texas 
Bank of Albuquerque 
Colorado State Bank and Trust 

  $  1,718 
10,752 
9,775 
  $  22,245 

  $ 

367 
7,902 
   $  8,269 

  $  8,173 
154,741 
15,273 
41,985 
   $220,172 

December 31, 

2003 

2002 

Core deposit premiums 
Less accumulated amortization 
Net core deposit premiums 

$  86,257 
64,012 
22,245 

$  75,668 
56,555 
19,113 

Other identifiable intangible assets 
Less accumulated amortization 
Net other identifiable intangible 

assets 

11,526 
3,257 

8,269 

3,346 
2,613 

733 

Goodwill 
Less accumulated amortization 
Net goodwill 
Total intangible assets, net 

273,307 
53,135 
220,172 
$ 250,686 

231,157 
53,135 
178,022 
$ 197,868 

Expected amortization expense for intangible 

assets that will continue to be amortized under 
FAS 142, as amended by FAS 147, (in thousands): 

Core 
Deposit 
Premiums 

Other 
Identifiable 
Intangible Assets 

2004 
2005 
2006 
2007 
2008 
Thereafter 

  $  7,146 
5,175 
3,628 
2,935 
1,577 
1,784 
  $ 22,245 

$  992 
962 
796 
763 
780 
3,976 
$ 8,269 

Total 

  $  8,138 
6,137 
4,424 
3,698 
2,357 
5,760 
  $ 30,514 

56 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(8) Mortgage Banking Activities  

BOK Financial engages in mortgage banking 
activities through the BOk Mortgage Division of 
BOk. Residential mortgage loans held for sale 
totaled $57 million and $133 million, and 
outstanding mortgage loan commitments totaled 
$208 million and $323 million at December 31, 
2003 and 2002, respectively. Mortgage loan 
commitments are generally outstanding for 60 to 
90 days and are subject to both credit and interest 
rate risk. Credit risk is managed through 
underwriting policies and procedures, including 
collateral requirements, which are generally 
accepted by the secondary loan markets. Exposure 
to interest rate fluctuations is partially hedged 
through the use of mortgage-backed securities 
forward sales contracts. These contracts set the 
price for loans that will be delivered in the next 60 
to 90 days. As of December 31, 2003, the 
unrealized loss on forward contracts used to hedge 
the mortgage pipeline was approximately 
$340,000. 

At December 31, 2003, BOK Financial owned 
the rights to service 61,254 mortgage loans with 
outstanding principal balances of $4.7 billion, 
including $357 million serviced for affiliates, and 
held related funds of $83 million for investors and 
borrowers. The weighted average interest rate and 
remaining term was 6.50% and 266 months, 
respectively. Mortgage loans sold with recourse 
totaled $103 million at December 31, 2003. At 
December 31, 2002, BOK Financial owned the 
rights to service 76,298 mortgage loans with 
outstanding principal balances of $5.8 billion and 
held related funds of $174 million for investors 
and borrowers. The weighted average interest rate 
and remaining term was 7.05% and 265 months, 
respectively. 

The portfolio of mortgage servicing rights 

exposes BOK Financial to interest rate risk. 
During periods of falling interest rates, mortgage 
loan prepayments increase, reducing the value of 
the mortgage servicing rights. See Note 1 for 
specific accounting policies for mortgage 
servicing rights and the related hedges. 

Activity in capitalized mortgage servicing rights and related valuation allowance during 2003, 2002 and 

2001 are as follows (in thousands): 

Capitalized Mortgage Servicing Rights  Valuation 
Purchased  Originated 

Total 

Allowance  (Gain)/Loss2 

Hedging 

Net 

Balance at December 31, 2000 

Additions 
Amortization expense 
Provision for impairment 
Balance at December 31, 2001 

Additions 
Amortization expense 
Write-off 
Provision for impairment 
Balance at December 31, 2002 

Additions, net 
Amortization expense 
Recovery of impairment 
Balance at December 31, 2003 

  $ 63,361 
4,400 
(12,705) 
– 
55,056 
(412) 
(17,421) 
– 
– 
37,223 
(3) 
(14,840) 
– 
  $ 22,380 

  $ 40,325 
22,695 
(9,409) 
– 
53,611 
20,832 
(17,159) 
(7,435) 
– 
49,849 
23,922 
(19,315) 
– 
  $ 54,456 

  $ 103,686 
27,095 
(22,114) 
– 
108,667 
20,420 
(34,580) 
(7,435) 
– 
87,072 
23,919 
(34,155) 
– 
  $  76,836 

 $  (2,900) 
– 
– 
(15,551) 
(18,451) 
– 
– 
9,456 
(45,923) 
(54,918) 
– 
– 
22,923 
 $ (31,995) 

  $ 10,005 
– 
(1,425) 
– 
8,580 
– 
(1,425) 
(2,021) 
– 
5,134 
– 
(1,425) 
– 
  $  3,709 

  $ 110,791 
27,095 
(23,539) 
(15,551) 
98,796 
20,420 
(36,005) 
– 
(45,923) 
37,288 
23,919 
(35,580) 
22,923 
  $  48,550 

Estimated fair value of mortgage servicing rights at:  

December 31, 20011 
December 31, 20021 
December 31, 20031 

  $ 53,174 
  $ 17,311 
  $ 12,625 

  $ 46,789 
  $ 20,477 
  $ 36,564 

  $  99,963 
  $  37,788 
  $  49,189 

  $  99,963 
  $  37,788 
  $  49,189 

1  Excludes approximately $1.4 million, $2 million and $5 million at December 31, 2003, 2002 and 2001, respectively, of loan servicing 

rights on mortgage loans originated prior to the adoption of FAS 122. 

2  Hedging (gain)/loss represents the deferred (gains)/losses on a derivatives-based hedging program prior to the adoption of FAS 133. 

57 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fair value is determined by discounting the 
projected net cash flows. Significant assumptions 
are: 

Discount rate – Indexed to a risk-free rate 

commensurate with the average life of the 
servicing portfolio plus a market premium. The 
discount rate at December 31, 2003 was 8.9%. 
Prepayment rate – Annual prepayment 

estimates ranging from 9.45% to 36.34% based 

upon loan interest rate, original term and loan 
type. 

Loan servicing costs – $35 to $46 annually per 

loan based upon loan type. 

Escrow earnings rate – Indexed to rates paid on 

deposit accounts with a comparable average life. 
The escrow earnings rate at December 31, 2003 
was 4.33%.

Stratification of the mortgage loan-servicing portfolio, outstanding principal of loans serviced, and 
related hedging information by interest rate at December 31, 2003 follows (in thousands): 
=> 7.50% 
< 5.51% 

5.51% - 6.49%  6.50% - 7.49% 

Total 

Cost less accumulated amortization 
Deferred hedge losses 
Adjusted cost 

Fair value 

Impairment2 

$  12,491 
– 
$  12,491 

  $ 

  $ 

23,786 
– 
23,786 

$  10,489 

  $ 

16,780 

$  2,233 

  $ 

7,008 

$ 

$ 

$ 

$ 

29,758 
3,246 
33,004 

$  10,801 
463 
$  11,264 

  $ 

  $ 

76,836 
3,709 
80,545 

16,064 

$  5,856 

  $ 

49,189 

16,941 

$  5,813 

  $ 

31,995 

Outstanding principal of loans serviced1 

$ 909,206 

  $ 1,333,210 

$ 1,498,370 

$ 523,371 

  $ 4,264,157 

1  Excludes outstanding principal of $357 million for loans serviced for BOk and $125 million of mortgage loans originated prior to FAS 122, 

for which there are no capitalized mortgage servicing rights. 

2  Impairment is determined by both an interest rate and loan type stratification. 

(9) Deposits 

Interest expense on deposits is summarized as 

follows (in thousands): 

2003 

2002 

2001 

Transaction deposits 
Savings 
Time: 

Certificates of deposits 

under $100,000 

Certificates of deposits 
$100,000 and over 

Other time deposits 

Total time 
Total 

  $  31,346    $  39,273  $  49,893 
2,281 

1,976 

944 

39,098 

50,036 

61,626 

48,181 
12,360 
99,639 

81,524 
42,291 
10,885 
11,890 
154,035 
104,217 
  $131,929    $145,466  $206,209 

The aggregate amounts of time deposits in 

denominations of $100,000 or more at 
December 31, 2003 and 2002 were $2.1 billion 
and $2.0 billion, respectively. 

Time deposit maturities are as follows: 2004 – 

$1.4 billion, 2005 – $190 million, 2006 – $119 
million, 2007 – $1.1 billion, 2008 – $211 million, 
and $359 million thereafter. 

Interest expense on time deposits during 2003 

and 2002 was reduced by the net accrued 
settlement from interest rate swaps of $14.0 
million and $11.9 million, respectively.  

58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(10) Other Borrowings 

Information relating to other borrowings is summarized as follows (dollars in thousands): 

2003 

2002 

December 31 

Balance 

Rate 

Maximum 
Outstanding 
At Any 
Month End 

Balance 

Rate 

Maximum 
Outstanding 
At Any 
Month End 

Parent Company: 

Revolving, unsecured line 
Subordinated debenture 
Other 

Total parent company 

Subsidiary Banks: 

Funds purchased and 

repurchase agreements 
Federal Home Loan Bank 

advances 

Subordinated debenture 
Other 

Total subsidiary bank 

Total other borrowings 

  $ 

95,000 
– 
– 
95,000 

1.75% 
– 
– 
1.75 

  $  95,000 
– 
– 

  $ 

85,000 
– 
– 
85,000 

2.17% 
– 
– 
2.17 

  $  95,000 
30,000 
95 

1,609,668 

899,426 
154,332 
22,224 
2,685,650 
  $ 2,780,650 

1.37 

1.21 
6.02 
1.58 
1.58 
1.74 

1,904,269 

1,567,686 

974,729 
155,345 
29,116 

973,454 
155,419 
29,568 
2,726,127 
  $ 2,811,127 

1.67 

1.48 
6.19 
1.49 
1.86 
1.93 

1,895,315 

1,036,387 
156,229 
29,853 

Aggregate annual principal repayments of 

long-term debt at December 31, 2003 are as 
follows (in thousands): 

2004 
2005 
2006 
2007 
2008 
Thereafter 
Total 

Parent 
Company 

Subsidiary 
Banks 

$ 

– 
– 
95,000 
– 
– 
– 
$95,000 

  $ 2,089,707 
425,994 
3,805 
2,128 
1,197 
162,819 
  $ 2,685,650 

Borrowings from the Federal Home Loan Bank 
are used for funding purposes. In accordance with 
policies of the Federal Home Loan Bank, BOK 
Financial has granted a blanket pledge of eligible 
assets (generally unencumbered U.S. Treasury and 
mortgage-backed securities, 1-4 family loans and 
multifamily loans) as collateral for these advances. 
The unused credit available to BOK Financial at 
December 31, 2003 pursuant to the Federal Home 
Loan Bank’s collateral policies is $498 million. 
BOK Financial has a revolving, unsecured 

credit agreement from certain banks at 
December 31, 2003 of $125 million. Interest is 
based upon either a base rate or the British 
Bankers’  Association Eurodollar rate plus a 
defined margin that is determined by BOK 
Financial’s credit rating. This margin ranges from 
0.625% to 1.25%.  The base rate is defined as the 
greater of the daily federal funds rate plus 0.5% or 
the prime rate. Interest is generally paid quarterly. 
Facility fees are paid quarterly on the unused 
portion of the commitment at a rate of 0.20% to 
0.25% as determined by BOK Financial’s current 

59 

debt rating. This credit agreement includes certain 
restrictive covenants that limit BOK Financial’s 
ability to borrow additional funds and to pay cash 
dividends on common stock. These covenants also 
require BOK Financial and its subsidiaries to 
maintain minimum capital levels and to exceed 
minimum net worth ratios. BOK Financial met all 
of the restrictive covenants at December 31, 2003. 
In 1997, BOk issued $150 million of 7.125% 
fixed rate subordinated debentures that mature in 
2007. Interest rate swaps were used as a fair value 
hedge to convert the fixed interest on these 
debentures to a LIBOR-based floating rate. This 
required BOk to adjust the carrying value of the 
subordinated debentures to fair value. In 2001, the 
interest rate swaps were terminated. The related 
market value adjustment of the subordinated 
debenture of $8 million is being recognized over 
the remaining life of the debt. 

BOK Financial issued a $30 million, seven year 
subordinated debenture, bearing interest at LIBOR 
plus 1.75%, on March 23, 2001 to its principal 
shareholder, George B. Kaiser. This debt was paid 
off in its entirety in November 2002. 

Funds purchased generally mature within one 

to ninety days from the transaction date. At 
December 31, 2003, securities sold under 
agreements to repurchase totaled $1.0 billion with 
related accrued interest payable of $374 thousand.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Additional information relating to repurchase agreements at December 31, 2003 is as follows (dollars 

in thousands): 

Security Sold/Maturity 

U.S. Agency Securities: 

Overnight 
Term of up to 30 days 
Term of 30 to 90 days 

Total Agency Securities 

Amortized 
Cost 

Market 
Value 

Repurchase 
Liability1 

Average 
Rate 

  $  450,807 
84,554 
599,170 
  $1,134,531 

  $  449,642 
85,272 
600,147 
  $ 1,135,061 

  $  403,473 
81,485 
554,060 
  $1,039,018 

0.93% 
1.10 
1.12 
1.04% 

1 BOK Financial maintains control over the securities underlying overnight repurchase agreements and generally transfers control over 
securities underlying longer-term dealer repurchase agreements to the respective counterparty. 

(11) Federal and State Income Taxes  
Deferred income taxes reflect the net tax 
effects of temporary differences between the 
carrying amounts of assets and liabilities for 
financial reporting purposes and the amounts used 
for income tax purposes. Significant components 
of deferred tax assets and liabilities are as follows 
(in thousands): 

Deferred tax liabilities: 

Available for sale securities 

mark-to-market 

Pension contributions in excess 

of book expense 
Valuation adjustments 
Mortgage servicing 
Lease financing 
Other 

Total deferred tax liabilities 

Deferred tax assets: 

Stock-based compensation 
Loan loss reserve 
Valuation adjustments 
Deferred book income 
Other 
Deferred compensation 

Total deferred tax assets 

Deferred tax assets in excess of 

deferred tax liabilities 

December 31, 
2003 

2002 

  $  5,300   $  27,400 

10,800 
24,900 
25,900 
14,600 
6,400 
87,900 

6,900 
13,800 
21,100 
12,800 
9,800 
91,800 

3,500 
48,900 
20,800 
19,700 
14,800 
4,300 
112,000 

2,100 
44,100 
29,900 
15,400 
14,300 
1,800 
107,600 

  $  24,100   $  15,800 

The significant components of the provision for 

income taxes attributable to continuing operations 
for BOK Financial are shown below (in 
thousands): 

Current: 

Federal 
State 
Total current 

Deferred: 
Federal 
State 
Total deferred 

Total income tax 

Years ended December 31, 
2002 
2003 

2001 

  $ 77,015 
5,551 
82,566 

  $ 89,879 
6,011 
95,890 

$69,971 
4,240 
74,211 

5,369 
979 
6,348 
  $ 88,914 

(12,978) 
(2,077) 
(15,055) 
  $ 80,835 

(10,130) 
(1,635) 
(11,765) 
$62,446 

The reconciliations of income attributable to 

continuing operations computed at the U.S. 
federal statutory tax rates to income tax expense 
are as follows (in thousands): 

Years ended December 31, 
2001 
2002 
2003 

Amount: 

Federal statutory tax 
Tax exempt revenue 
Effect of state income taxes, 

net of federal benefit 
Intangible amortization 
Utilization of tax credits 
Other, net 
Total 

Percent of pretax income: 
Federal statutory rate 
Tax-exempt revenue 
Effect of state income taxes,  

net of federal benefit 
Intangible amortization 
Utilization of tax credits 
Other, net  
Total 

  $ 86,538    $ 79,903  $61,721 
(3,600) 

(3,233) 

(2,815) 

4,110 
763 
(794) 
1,112 

2,605 
3,965 
(800) 
(1,445) 
  $ 88,914    $ 80,835  $62,446 

2,482 
914 
(937) 
1,706 

Years ended December 31, 
2001 
2002 
2003 

35% 
(1) 

2 
– 
– 
– 
36% 

35% 
(1) 

1 
– 
– 
– 
35% 

35% 
(2) 

2 
2 
(1) 
(1) 
35% 

60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(12) Employee Benefits 

BOK Financial sponsors a defined benefit Pension Plan for all employees who satisfy certain age and 
service requirements. The following table presents information regarding this plan (dollars in thousands): 

Change in projected benefit obligation: 

Projected benefit obligation, at beginning of year 
Service cost 
Interest cost 
Actuarial loss 
Benefits paid 

Projected benefit obligation at end of year1,2 

Change in plan assets: 

Plan assets at fair value, at beginning of year 
Actual return on plan assets 
Company contributions 
Benefits paid 

Plan assets at fair value at end of year 

Reconciliation of prepaid (accrued) and total 

amount recognized: 
Benefit obligation 
Fair value of assets 
Funded status of the plan 
Unrecognized net loss 
Unrecognized prior service cost 

Prepaid pension costs 

Components of net periodic benefit costs: 

Service cost 
Interest cost 
Expected return on plan assets 
Amortization of unrecognized amounts: 

Net loss 
Prior service cost 
Net periodic pension cost 

1  Projected benefit obligation equals accumulated benefit obligation. 
2  Projected benefit obligation is based on a January 1 measurement date. 

Weighted-average assumptions as of December 31: 

Discount rate 
Expected return on plan assets 
Rate of compensation increase 

December 31, 

2003 

2002 

  $ 30,606 
5,178 
2,015 
2,161 
(2,187) 
  $ 37,773 

  $ 24,141 
4,016 
1,768 
1,995 
(1,314) 
  $ 30,606 

  $ 30,945 
7,286 
7,231 
(2,187) 
  $ 43,275 

  $ 27,307 
(3,098) 
8,050 
(1,314) 
  $ 30,945 

  $(37,773) 
43,275 
5,502 
13,387 
503 
  $ 19,392 

  $(30,606) 
30,945 
339 
16,373 
563 
  $ 17,275 

  $  5,178 
2,015 
(2,957) 

  $  4,016 
1,768 
(2,384) 

818 
60 
  $  5,114 

251 
60 
  $  3,711 

6.25% 
7.50% 
5.25% 

6.75% 
7.50% 
5.25% 

Assets of the Pension Plan consist primarily of 

shares in the American Performance Balanced 
Fund. The stated objective of this fund is to 
provide an attractive total return through a broadly 
diversified mix of equities and bonds. The typical 
portfolio mix is approximately 60% equities and 
40% bonds. The life-to-date return on the fund, 
which is used as an indicator when setting the 
expected return on plan assets, was 7.95%. The 
maximum and minimum required Pension Plan 
contributions for 2003 were $12.7 million 
and $0, respectively. Amounts contributed to the 
Pension Plan during 2003 included $5.0 million 
attributable to the current year and $2.2 million 
attributable to 2002. 

Employee contributions to the Thrift Plans are 

matched by BOK Financial up to 5% of base 
compensation, based upon years of service. 

Participants may direct the investments of their 
accounts in a variety of options, including BOK 
Financial Common Stock. Employer contributions 
vest over five years. Expenses incurred by BOK 
Financial for the Thrift Plans totaled $3.6 million, 
$3.1 million and $2.8 million for 2003, 2002 and 
2001, respectively. 

BOK Financial also sponsors a defined benefit 

post-retirement employee medical plan, which 
pays 50 percent of annual medical insurance 
premiums for retirees who meet certain age and 
service requirements. Assets of the retiree medical 
plan consist primarily of shares in a cash manage-
ment fund. Eligibility for the post-retirement plan 
is limited to current retirees and certain employees 
who were age 60 or older at the time the plan was 
frozen in 1993. The net obligation recognized 
under the plan was $2.4 million at December 31,  

61 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2003. A 1% change in medical expense trends 
would not significantly affect the net obligation or 
cost of this plan. 

Under various performance incentive plans, 
participating employees may be granted awards 

based on defined formulas or other criteria. 
Earnings were charged $52.0 million in 2003, 
$32.1 million in 2002 and $27.2 million in 2001 
for such awards.

(13) Executive Benefit Plans 

The shareholders and Board of Directors of 
BOK Financial have approved various stock-based 
compensation plans. The number of awards and 
the employees to receive awards are determined 
by an independent compensation committee of the 
Board of Directors for the Chief Executive Officer 
and other senior executives. Other stock-based 
compensation awards are determined by the 
Chairman of the Board and the Chief Executive 
Officer. 

These awards consist primarily of stock options 

that are subject to vesting requirements. 
Generally, one-seventh of the options awarded 
vest annually and expire three years after vesting. 
Additionally, stock options that vest in two years 
and expire 45 days after vesting have been 
awarded. 

The following table presents options 

outstanding during 2001, 2002 and 2003 under 
these plans: 

Options outstanding at 
December 31, 2000 

Options awarded 
Options exercised 
Options forfeited 
Options expired 
Options outstanding at 
December 31, 2001 

Options awarded 
Options exercised 
Options forfeited 
Options expired 
Options outstanding at 
December 31, 2002 

Options awarded 
Options exercised 
Options forfeited 
Options expired 
Options outstanding at 
December 31, 2003 

Options vested at 

December 31, 2003 

Weighted- 
Average 
Exercise 
Price 

$15.38 
28.68 
11.79 
16.06 
16.70 

18.74 
32.22 
13.71 
20.49 
7.91 

20.29 
33.64 
17.24 
23.76 
19.29 

Number 

3,448,924 
722,119 
(640,234) 
(48,469) 
(1,057) 

3,481,283 
169,183 
(477,623) 
(38,936) 
(4) 

3,133,903 
861,898 
(652,871) 
(60,137) 
(51) 

3,282,742 

$24.34 

1,010,099 

$18.13 

The following table summarizes information 
concerning currently outstanding and vested stock 
options: 

Options Outstanding 

  Options Vested 

Weighted  Weighted   
Average  Average 
Remaining  Exercise 

Range of 
Exercise 
Prices 

Number  Contractual 
Outstanding  Life (years) 

Price 

Weighted 
Average 
  Number  Exercise 
  Vested 

Price 

  $  8.29 – $  9.98 
16.65 
    17.89 –  19.59 
    28.52 –  32.51 
    38.33 –  38.78 

196,788 
236,587 
1,258,771 
1,353,763 
236,833 

1.61 
2.42 
3.56 
4.97 
2.00 

  $  9.25 
16.65 
18.62 
30.70 
38.55 

  196,788   $  9.25 
16.65 
18.74 
29.12 
– 

152,191 
509,809 
151,311 
– 

Compensation expense for stock options is 
generally recognized based on the fair value of 
options granted over the options’  vesting period. 
No compensation expense is recognized for 
options that are forfeited before vesting. The fair 
value of options was determined as of the date of 
grant using a Black-Scholes option pricing model 
with the following weighted average assumptions:  

Average risk-free interest rate 
Dividend yield 
Volatility factors 
Weighted-average 
expected life 

Weighted-average fair value 

2003 

2002 

2001 

2.57% 
None 
.178 

1.59% 
None 
.190 

6.04% 
None 
.195 

7 years 
$6.66 

2 years 
$4.18 

7 years 
$8.65 

BOK Financial also may issue nonvested 
common shares under the various stock-based 
compensation plans. These shares, which 
generally are issued only to the Chief Executive 
Officer and selected senior executives, vest five 
years after the grant date. The holders of these 
shares may be required to retain the shares for a 
three-year period after vesting. At December 31, 
2003, a total of 18,635 nonvested common shares 
have been awarded. 

62 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BOK Financial permits certain executive 
officers to defer recognition of taxable income 
from their stock-based compensation. These 
officers are also able to diversify their deferred 
compensation into investments other than BOK 
Financial common stock. 

Accordingly, stock-based compensation for 
these officers is recognized as liability awards 
rather than equity awards. Compensation expense 
is based on the intrinsic value of the award over 
the vesting period. Additional compensation 
expense is recognized based on changes in the fair 
value of the deferred compensation liability after 
the vesting period. At December 31, 2003, the 

total deferred compensation liability attributed to 
these arrangements was $6.8 million. 

During January 2004, BOK Financial awarded 

the following stock-based compensation: 

Exercise  Fair Value/ 

Number 

Price 

Award 

Equity awards: 
Stock options 

487,559 

$38.87 

  $ 8.99 

Liability awards: 
Stock options 
Nonvested stock 
Total Liability awards 
Total stock-based awards 

125,756 
24,800 
150,556 
638,115 

38.87 
– 

8.99 
38.87 

(14) Commitments and Contingent Liabilities 

In the ordinary course of business, BOK 
Financial and its subsidiaries are subject to legal 
actions and complaints. Management believes, 
based upon the opinion of counsel, that the 
actions and liability or loss, if any, resulting from 
the final outcomes of the proceedings will not be 
material in the aggregate. 

BOk is obligated under a long-term lease for 

its bank premises located in downtown Tulsa. 
The lease term, which began November 1, 1976, 
is for fifty-seven years with options to terminate 
in 2013 and 2023. Annual base rent is 
$3.3 million. BOk subleases portions of its space 
for annual rents of $386 thousand in 2004, $370 
thousand in 2005 and $213 thousand in years 
2006 through 2008. Net rent expense on this 
lease was $2.9 million in years 2003, 2002 and 
2001. Total rent expense for BOK Financial was 
$13.0 million in 2003, $12.4 million in 2002 and 
$11.8 million in 2001. 

At December 31, 2003, the future minimum 

lease payments for equipment and premises 

under operating leases were as follows: 
$12.4 million in 2004, $11.7 million in 2005, 
$11.2 million in 2006, $9.7 million in 2007, $8.3 
million in 2008 and a total of $36.8 million 
thereafter. 

BOk and Williams Companies, Inc. severally 

guaranteed 30 percent and 70 percent, 
respectively, of the $13 million debt and 
operating deficit of two parking facilities 
operated by the Tulsa Parking Authority. The 
debt had a maturity date of May 15, 2007. In 
2003, BOk funded the remaining amount of this 
commitment and paid $2.9 million to retire the 
Company’s obligation with respect to this debt. 
Total expenditures related to this guarantee were 
$3.2 million in 2003, $373 thousand in 2002 and 
$441 thousand in 2001. 

The Federal Reserve Bank requires member 
banks to maintain certain minimum average cash 
balances. These balances were approximately 
$303 million for 2003 and $283 million for 
2002. 

63 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(15) Shareholders’  Equity 
Preferred Stock 

One billion shares of preferred stock with a par 

value of $0.00005 per share are authorized. A 
single series of 250,000,000 shares designated as 
Series A Preferred Stock (“Series A Preferred 
Stock”) is currently issued and outstanding. The 
Series A Preferred Stock has no voting rights 
except as otherwise provided by Oklahoma 
corporate law and may be converted into one 
share of Common Stock for each 37 shares of 
Series A Preferred Stock at the option of the 
holder. Dividends are cumulative at an annual 
rate of ten percent of the $0.06 per share 
liquidation preference value when declared and 
are payable in cash. Aggregate liquidation 
preference is $15 million. During 2003, 2002 and 
2001, 23,214 shares, 47,961 shares, and 72,141 
shares, respectively, of BOK Financial common 
stock were issued in payment of dividends on the 
Series A Preferred Stock in lieu of cash by mutual 
agreement of BOK Financial and the holders of 
the Series A Preferred Stock. These shares were 
valued at $750,000 in 2003, and $1.5 million in 
2002 and 2001, based on average market price, as 
defined, for a 65 business day period preceding 
declaration. In 2003, cash dividends paid on 
preferred stock totaled $750,000. George B. 
Kaiser owns substantially all Series A Preferred 
Stock.  

Common Stock 

Common stock consists of 2.5 billion 
authorized shares with a $0.00006 par value. 
Holders of common shares are entitled to one 
vote per share at the election of the Board of 
Directors and on any question arising at any 
shareholders’  meeting and to receive dividends 
when and as declared. No common stock 
dividends can be paid unless all accrued 
dividends on the Series A Preferred Stock have 
been paid. The present policy of BOK Financial 
is to retain earnings for capital and future growth, 
and management has no current plans to 
recommend payment of cash dividends on 
common stock. Additionally, regulations restrict 
the ability of national banks and bank holding 
companies to pay dividends, and BOK 
Financial’s credit agreement restricts the payment 
of dividends by the holding company. 

During 2003, 2002 and 2001, 3% dividends 
payable in shares of BOK Financial common 
stock were declared and paid. The shares issued 
were valued at $58 million, $52 million and 
$35 million, respectively, based on the average 
closing bid/ask prices on the day preceding 
declaration. Per share data has been restated to 
reflect these stock dividends. Presently, 
management plans to recommend continued 
payment of an annual dividend in shares of 
common stock. 

On October 25, 2002, BOK Financial issued 
1,711,127 shares of common stock and 292,225 
options to purchase shares, with a fair value at the 
issuance date of $65 million for its purchase of 
Bank of Tanglewood. In addition, BOK Financial 
agreed to a limited price guarantee on a portion of 
the shares issued in this purchase. The fair value 
of this price guarantee, estimated to be $3 million 
based upon the Black-Scholes Option pricing 
model, was included in the purchase price of 
Bank of Tanglewood (see Note 2). Pursuant to 
this guarantee, any holder of BOK Financial 
common shares issued in this acquisition may 
annually make a claim for the excess of the 
guaranteed price and the actual sales price of any 
shares sold during a 60-day period after each of 
the first five anniversary dates after October 25, 
2002. The maximum annual number of shares 
subject to this guarantee is 203,951. The 
guaranteed price for each anniversary period is 
$36.30 for 2004, $38.80 for 2005, $41.30 for 
2006 and $43.81 for 2007. The price guarantee is 
nontransferable and noncumulative. BOK 
Financial may elect, in its sole discretion, to issue 
additional shares of common stock to satisfy any 
obligation under the price guarantee or to pay 
cash. The maximum aggregate number of 
common shares that may be issued to satisfy any 
price guarantee obligations is 10 million. If, as of 
any benchmark date, BOK Financial has already 
issued 10 million shares, BOK Financial is not 
obligated to make any further benchmark 
payments. BOK Financial’s ability to pay cash to 
satisfy any price guarantee obligations is limited 
by applicable bank holding company and bank 
capital and dividend regulations.  

64 

 
Subsidiary Banks 

Regulatory Capital 

The amounts of dividends that BOK 

Financial’s subsidiary banks can declare and the 
amounts of loans the subsidiary banks can extend 
to affiliates are limited by various federal and 
state banking regulations. Generally, dividends 
declared during a calendar year are limited to net 
profits, as defined, for the year plus retained 
profits for the preceding two years. The amounts 
of dividends are further restricted by minimum 
capital requirements. Pursuant to the most 
restrictive of the regulations at December 31, 
2003, BOK Financial’s subsidiary banks could 
declare dividends up to $121 million without 
prior regulatory approval. The subsidiary banks 
declared and paid dividends of $60 million in 
2003, $40 million in 2002 and $92 million in 
2001. 

Loans to a single affiliate may not exceed 10% 
and loans to all affiliates may not exceed 20% of 
unimpaired capital and surplus, as defined. 
Additionally, loans to affiliates must be fully 
secured. As of December 31, 2003 and 2002, 
these loans totaled $10 million. None of the 
affiliate loans in 2002 were to consolidated 
entities. Total loan commitments to affiliates at 
December 31, 2003 were $95 million. 

BOK Financial and its banking subsidiaries are 

subject to various capital requirements 
administered by the federal banking agencies. 
Failure to meet minimum capital requirements 
can initiate certain mandatory and additional 
discretionary actions by regulators that could 
have a material effect on BOK Financial’s 
operations. These capital requirements include 
quantitative measures of assets, liabilities and 
certain off-balance sheet items. The capital 
standards are also subject to qualitative 
judgments by the regulators about components, 
risk weightings and other factors.  

For a banking institution to qualify as well 
capitalized, its Tier I, Total and Leverage capital 
ratios must be at least 6%, 10% and 5%, 
respectively. Tier I capital consists primarily of 
common stockholders’  equity, excluding 
unrealized gains or losses on available for sale 
securities, less goodwill, core deposit premiums 
and certain other intangible assets. As directed by 
the Federal Reserve Bank, Tier I capital excludes 
$29 million, the combined value of common 
shares issued subject to the market value 
protection program and the value of the market 
value guarantee. These values will be restored to 
Tier I capital as the market price guarantee 
expires. Total capital consists primarily of Tier I 
capital plus preferred stock, subordinated debt 
and reserves for loan losses, subject to certain 
limitations. All of BOK Financial’s banking 
subsidiaries exceeded the regulatory definition of 
well capitalized.  

65 

 
December 31, 

2003 

2002 

Amount 

Ratio 

Amount 

Ratio 

  $ 

  $ 

  $ 

1,157,782 
900,888 
201,984 
91,412 
15,218 
26,222 

935,932 
718,538 
179,256 
84,811 
14,328 
22,997 

935,932 
718,538 
179,256 
84,811 
14,328 
22,997 

  $ 

  $ 

  $ 

11.31% 
11.06 
11.13 
17.35 
21.56 
10.19 

9.15% 
8.82 
9.88 
16.10 
20.30 
8.94 

7.17% 
6.69 
7.22 
6.37 
7.82 
6.86 

1,083,244 
864,519 
199,659 
81,458 
14,079 
– 

813,845 
624,968 
178,832 
75,310 
13,099 
– 

813,845 
624,968 
178,832 
75,310 
13,099 
– 

11.95% 
11.91 
12.00 
16.59 
18.08 
– 

8.98% 
8.61 
10.75 
15.34 
16.82 
– 

6.88% 
6.39 
8.43 
6.48 
6.95 
– 

(Dollars in thousands) 
Total Capital (to Risk Weighted Assets): 

Consolidated 
BOk 
Bank of Texas 
Bank of Albuquerque 
Bank of Arkansas 
Colorado State Bank and Trust 

Tier I Capital (to Risk Weighted Assets): 

Consolidated 
BOk 
Bank of Texas 
Bank of Albuquerque 
Bank of Arkansas 
Colorado State Bank and Trust 
Tier I Capital (to Average Assets): 

Consolidated 
BOk 
Bank of Texas 
Bank of Albuquerque 
Bank of Arkansas 
Colorado State Bank and Trust 

(16) Earnings Per Share 

The following table presents the computation of basic and diluted earnings per share (dollars in 

thousands except per share data): 

Years ended December 31, 
2002 

2001 

2003 

Numerator: 

Net income 
Preferred stock dividends 

Numerator for basic earnings per share – income  

available to common stockholders 

Effect of dilutive securities: 
Preferred stock dividends 

Numerator for diluted earnings per share – income available 

to common stockholders after assumed conversion 

Denominator: 

Denominator for basic earnings per share –weighted average shares 
Effect of dilutive securities: 

Employee stock compensation plans1 
Convertible preferred stock 
Tanglewood market value guarantee (see Note 15) 

Dilutive potential common shares 
Denominator for diluted earnings per share – adjusted  
weighted average shares and assumed conversions 

Basic earnings per share 
Diluted earnings per share 

  $ 

158,360 
(1,500) 

  $  147,871  $     114,439 
(1,500) 

(1,500) 

156,860 

146,371 

112,939 

1,500 

1,500 

1,500 

  $ 

158,360 

  $  147,871  $     114,439 

56,990,244  

54,964,747 

54,150,255 

754,262 
6,719,577 
107,879 
7,581,718 

751,095 
6,719,577 
43,764 
7,514,436 

669,477 
6,719,577 
– 
7,389,054 

64,571,962  

$2.75   
$2.45   

62,479,183 
$2.66 
$2.37 

61,539,309 
$2.09 
$1.86 

1  Excludes employee stock options with exercise prices greater than the 

26,158 

83,704 

615,662 

current market price. 

66 

 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(17) Reportable Segments 

BOK Financial operates four principal lines of 

business under its Bank of Oklahoma franchise: 
corporate banking, consumer banking, mortgage 
banking and wealth management. It also operates 
a fifth principal line of business, regional banks, 
which includes all banking functions for Bank of 
Albuquerque, N.A., Bank of Arkansas, N.A., 
Bank of Texas, N.A. and Colorado State Bank 
and Trust, N.A. These five principal lines of 
business combined account for approximately 
94% of total revenue. In addition to its lines of 
business, BOK Financial has a funds management 
unit. The primary purpose of this unit is to 
manage the overall liquidity needs and interest 
rate risk of the company. Each line of business 
borrows funds from and provides funds to the 
funds management unit as needed to support their 
operations.  

The Corporate Banking segment provides loan 

and lease financing and treasury and cash 
management services to businesses throughout 
Oklahoma and surrounding states. Corporate 
Banking also includes our TransFund unit, which 
provides ATM and merchant deposit services. 
The Consumer Banking segment provides a full 
line of deposit, loan and fee-based services to 
customers throughout Oklahoma through four 
major distribution channels: traditional branches, 
supermarket branches, the 24-hour ExpressBank 
call center and the Internet. The Mortgage 
Banking segment consists of two operating 
sectors that originate a full range of mortgage 
products from federally sponsored programs to 
“jumbo loans”  on higher priced homes in BOK 
Financial’s primary market areas. The Mortgage 
Banking segment also services mortgage loans 
acquired from throughout the United States. The 
Wealth Management segment provides a wide 
range of trust and private financial services, 
including institutional, investment and retirement 
products, loans and other services to affluent 
individuals, businesses, not-for-profit 
organizations, and governmental agencies. Trust 
services are primarily provided to clients in 
Oklahoma, Texas, Arkansas and New Mexico. 
Wealth Management includes a nationally 
competitive, self-directed 401-(k) program. 
Additionally, Wealth Management engages in 
securities brokerage and trading activities and 
investment banking. Wealth Management 
includes BOSC, Inc., a registered broker/dealer. 
Regional banks include Bank of Texas, Bank of 
Albuquerque, Bank of Arkansas, and Colorado 
State Bank and Trust. Each of these banks 
provides a full range of corporate and consumer 
67 

banking services in their respective markets. 
Trust Services provided through Colorado State 
Bank and Trust are included in the Regional 
Banks segment. 

BOK Financial identifies reportable segments 

by type of service provided for the Mortgage 
Banking and the Wealth Management segments 
and by type of customer for the Corporate 
Banking and Consumer Banking segments. 
Regional Banks are identified by legal entity. 
Operating results are adjusted for intercompany 
loan participations and allocated service costs and 
management fees. 

BOK Financial allocates resources and 
evaluates performance of its lines of business 
after allocation of funds, certain indirect 
expenses, taxes and capital costs. The cost of 
funds borrowed from the funds management unit 
by the operating lines of business is transfer 
priced at rates that approximate market for funds 
with similar duration. Market is generally based 
on the applicable LIBOR or interest rate swap 
rates, adjusted for prepayment risk. This method 
of transfer-pricing funds that support assets of the 
operating lines of business tends to insulate them 
from interest rate risk. 

The value of funds provided by the operating 
lines of business to the funds management unit is 
based on applicable Federal Home Loan Bank 
advance rates. Deposit accounts with 
indeterminate maturities, such as demand deposit 
accounts and interest-bearing transaction 
accounts, are transfer-priced at a rolling average 
based on expected duration of the accounts. The 
expected duration ranges from 90 days for certain 
rate-sensitive deposits to five years. The 
accounting policies of the reportable segments 
generally follow those described in the summary 
of significant account policies except interest 
income is reported on a fully tax-equivalent basis, 
loan losses are based on actual net amounts 
charged off and the amortization of intangible 
assets is generally excluded.  

Economic capital is assigned to the business 
units based on an allocation method that reflects 
management’s assessment of risk. In the second 
quarter of 2003, management adopted a third-
party developed capital allocation model. This 
model assigns capital based upon credit, 
operating, interest rate, liquidity and market risk 
inherent in BOK Financial’s business lines and 
recognizes the diversification benefits among the 
units. The level of assigned economic capital is a 
combination of the risk taken by each business 

 
line, based on its actual exposures and calibrated 
to its own loss history where possible. Previously, 
capital was assigned to the business units based 
on an internally developed model that focused 
primarily on credit risk as defined by regulatory 
standards. While adoption of this new model has 
not significantly affected management’s 
assessment of the overall capital levels required 
for the company, it has assigned more capital to 
business units with operating, interest rate and 

market risk and assigned less capital to business 
units with credit risk. Additional capital is 
assigned to the regional banks line of business 
based on BOK Financial’s investment in those 
entities. Capital assignments for prior periods 
have been restated to reflect this new allocation 
model. 

Substantially all revenue is from domestic 
customers. No single external customer accounts 
for more than 10% of total revenue.

68 

 
(In Thousands) 

Corporate 
Banking 

Consumer 
Banking 

Mortgage 
Banking  Management 

Wealth 

Regional 
Banks 

All 
Other/ 
Eliminations 

Total 

Year ended December 31, 2003 

Net interest revenue/(expense) 

from external sources 

  $  144,791 

  $  (16,725)    $  27,770 

$  1,967 

  $  164,755 

  $  67,471 

 $ 

390,029 

Net interest revenue/(expense) 

from internal sources 
Total net interest revenue 

Provision for loan losses 
Other operating revenue 
Capitalized mortgage 
servicing rights 
Financial instruments 

gains/(losses) 
Operating expense 
Recovery for impairment of 
mortgage servicing rights 

Income taxes 
Net income 

Average assets 

Average equity 

Performance measurements: 

Return on assets 
Return on equity 
Efficiency ratio 

(28,218) 
116,573 

10,325 
79,316 

57,925 
41,200 

6,887 
47,361 

(9,415) 
18,355 

917 
36,379 

8,954 
10,921 

390 
91,534 

(12,151) 
152,604 

6,425 
36,531 

(17,095) 
50,376 

10,692 
(10,431) 

– 
390,029 

35,636 
280,690 

– 

– 

23,922 

– 

– 

– 

23,922 

614 
88,478 

– 
66,639 

4,025 
58,204 

53 
80,440 

339 
118,386 

(6,651) 
20,887 

(1,620) 
433,034 

– 
38,007 
  $  59,693 

  $ 

– 
5,849 
9,186 

(22,923) 
18,082 
  $  28,401 

– 
8,432 
$  13,246 

  $ 

– 
23,606 
41,057 

  $ 

– 
(5,062) 
6,777 

 $ 

(22,923) 
88,914 
158,360 

  $4,362,396 

  $2,514,262 

  $ 623,823 

$731,303 

  $ 4,899,360 

  $ (365,583)   $ 12,765,561  

311,140 

58,000 

69,100 

69,690 

360,220 

291,406 

1,159,556 

1.37%
19.19 
45.17 

.37%

15.84 
75.25 

4.55% 
41.10 
74.00 

1.81%
19.01 
78.51 

0.84%
11.40 
62.59 

– 
– 
– 

1.24% 

13.66 
62.34 

Reconciliation to Consolidated Financial Statements 

Net Interest 
Revenue 

Other 
Operating 
Revenue¹ 

Other 
Operating 
Expense 

Net 
Income 

Average 
Assets 

Total reportable segments 
Unallocated items: 

Tax-equivalent adjustment 
Funds management 
All others (including 
eliminations), net 
BOK Financial consolidated 

$339,653 

  $ 315,043 

  $ 389,224 

  $151,583 

  $13,131,144 

5,170 
59,520 

– 
(6,520) 

– 
13,926 

5,170 
4,972 

– 
1,379,319 

(14,314) 
$390,029 

(3,911) 
  $ 304,612 

6,961 

(3,365) 
$410,111    $158,360 

(1,744,902 ) 
  $12,765,561  

¹Excluding financial instrument gains/(losses) 

69 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(In Thousands) 

Corporate 
Banking 

Consumer 
Banking 

Mortgage 
Banking  Management 

Wealth 

Regional 
Banks 

All 
Other/ 
Eliminations 

Total 

Year ended December 31, 2002 

Net interest revenue/(expense) 

from external sources 

  $  155,648 

  $  (17,875)    $  32,199 

$  1,958 

  $  138,145 

  $  58,126 

 $ 

368,201 

Net interest revenue/(expense) 

from internal sources 
Total net interest revenue 

Provision for loan losses 
Other operating revenue 
Capitalized mortgage 
servicing rights 
Financial instruments 

gains/(losses) 
Operating expense 
Provision for impairment of 
mortgage servicing rights 

Income taxes 
Net income 

(45,573) 
110,075 

6,475 
72,234 

61,301 
43,426 

7,829 
38,862 

(13,713) 
18,486 

252 
37,845 

8,162 
10,120 

363 
69,932 

(12,835) 
125,310 

2,658 
60,784 

6,161 
26,876 

12,650 
(10,349) 

– 
368,201 

33,730 
235,400 

– 

– 

20,832 

– 

– 

– 

20,832 

658 
81,434 

– 
63,401 

26,345 
54,795 

68 
69,709 

4,205 
94,383 

33,322 
16,950 

64,598 
380,672 

– 
36,977 
  $  58,081 

  $ 

– 
4,302 
6,756 

45,923 
987 
  $  1,551 

– 
3,966 
$  6,082 

  $ 

– 
20,415 
35,432 

– 
14,188 
  $  39,969 

 $ 

45,923 
80,835 
147,871 

Average assets 

  $4,038,353 

  $2,341,239 

  $ 671,798 

$556,390 

  $ 3,915,411 

  $ (230,621)   $ 11,292,570 

Average equity 

298,020 

60,910 

34,160 

60,880 

286,730 

198,138 

938,838 

Performance measurements: 

Return on assets 
Return on equity 
Efficiency ratio 

1.44% 
19.49 
44.67 

.29% 

11.09 
77.05 

.23% 
4.54 
71.01 

1.09% 
9.99 
87.08 

.90% 

12.36 
62.02 

– 
– 
– 

1.31% 
15.75 
60.96 

Reconciliation to Consolidated Financial Statements 

Net Interest 
Revenue 

Other 
Operating 
Revenue¹ 

Other 
Operating 
Expense 

Net 
Income 

Average 
Assets 

Total reportable segments 
Unallocated items: 

Tax-equivalent adjustment 
Funds management 
All others (including 
eliminations), net 
BOK Financial consolidated 

$307,417 

  $ 266,581 

  $ 409,645 

  $107,902 

  $11,523,191 

6,119 
72,802 

– 
(7,245) 

– 
10,503 

6,119 
40,652 

– 
661,182 

(18,137) 
$368,201 

(3,104) 
  $ 256,232 

6,447 
  $ 426,595 

(6,802) 
  $147,871 

(891,803) 
  $11,292,570 

¹Excluding financial instrument gains/(losses) 

70 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(In Thousands) 

Corporate 
Banking 

Consumer 
Banking 

Mortgage 
Banking  Management 

Wealth 

Regional 
Banks 

All 
Other/ 
Eliminations 

Total 

Year ended December 31, 2001 

Net interest revenue/(expense) 

from external sources 

$   199,727 

$   (34,049)  $  32,545 

$      839 

$   138,846 

$   (8,956)  $     328,952 

Net interest revenue/(expense) 

from internal sources 
Total net interest revenue 

Provision for loan losses 
Other operating revenue 
Capitalized mortgage 
servicing rights 
Financial instruments 

gains/(losses) 
Operating expense 
Provision for impairment of 
mortgage servicing rights 

Income taxes 
Transition adjustment of 
adoption of FAS 133 

Net income 

(86,150) 
113,577 

10,481 
62,648 

94,393 
60,344 

4,180 
29,995 

(20,867) 
11,678 

47 
30,119 

13,136 
13,975 

128 
67,564 

(11,689) 
127,157 

5,873 
19,642 

11,177 
2,221 

16,901 
(4,153) 

– 
328,952 

37,610 
205,815 

– 

– 

22,695 

– 

– 

– 

22,695 

(250) 
78,190 

– 
33,960 

– 
59,099 

– 
10,527 

12,757 
47,750 

15,551 
5,408 

– 
63,186 

– 
7,096 

484 
91,088 

– 
18,518 

13,587 
14,917 

– 
(13,063) 

26,578 
354,230 

15,551 
62,446 

– 
$     53,344 

– 
$     16,533 

– 
$   8,493 

– 
$  11,129 

– 
$     31,804 

236 

236 
$    (6,864)  $     114,439 

Average assets 

$3,867,850 

$2,192,698 

$651,103 

$492,811 

$3,352,149 

$(315,009)  $10,241,602 

Average equity 

275,090 

53,250 

18,700 

52,290 

234,420 

147,285 

781,035 

Performance measurements: 

Return on assets 
Return on equity 
Efficiency ratio 

1.38% 
19.39 
44.37 

0.75% 
31.05 
65.42 

1.30% 
45.42 
74.04 

2.26% 

21.28 
77.49 

0.95% 

13.57 
62.05 

– 
– 
– 

1.12% 

14.65 
63.54 

Reconciliation to Consolidated Financial Statements 

Net Interest 
Revenue 

Other 
Operating 
Revenue¹ 

Other 
Operating 
Expense 

Net 
Income 

Average 
Assets 

Total reportable segments 
Unallocated items: 

Tax-equivalent adjustment 
Funds management 
All others (including 
eliminations), net 
BOK Financial consolidated 

$326,731 

$232,663 

$354,864 

  $ 121,303 

$10,556,611 

8,045 
15,177 

– 
(408) 

– 
7,946 

8,045 
(719) 

– 
323,113 

(21,001) 
$328,952 

(3,745) 
$228,510 

6,971 
$369,781 

(14,190) 
  $ 114,439 

(638,122) 
$10,241,602 

¹Excluding financial instrument gains/(losses)

71 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(18) Fair Value of Financial Instruments 

The following table presents the carrying values and estimated fair values of financial instruments 

as of December 31, 2003 and 2002 (dollars in thousands): 

2003: 

Cash and cash equivalents 
Securities 
Loans: 

Commercial 
Commercial real estate 
Residential mortgage 
Residential mortgage – held for sale 
Consumer 

Total loans 

Reserve for loan losses 

Net loans 
Derivative instruments with positive 

fair value 

Deposits with no stated maturity 
Time deposits 
Other borrowings 
Subordinated debt 
Derivative instruments with negative 

fair value 

2002: 

Cash and cash equivalents 
Securities 
Loans: 

Commercial 
Commercial real estate 
Residential mortgage 
Residential mortgage – held for sale 
Consumer 

Total loans 

Reserve for loan losses 

Net loans 
Derivative instruments with positive 

fair value 

Deposits with no stated maturity 
Time deposits 
Other borrowings 
Subordinated debt 
Derivative instruments with negative 

fair value 

Carrying 
Value 

  $  643,912 
4,714,642 

4,336,702 
1,630,092 
1,015,643 
56,543 
444,909 
7,483,889 

(128,639) 
7,355,250 

149,100 
5,845,137 
3,374,726 
2,626,318 
154,332 

149,326 

  $  624,215 
4,136,403 

3,989,798 
1,435,838 
929,759 
133,421 
412,167 
6,900,983 

(116,070) 

6,784,913 

90,776 
4,860,534 
3,267,991 
2,655,708 
155,419 

80,079 

Range of 
Contractual 
Yields 

Average 
Repricing 
(in years) 

Discount 
Rate 

Estimated 
Fair 
Value 

 $  643,912 
4,717,947 

  2.75  – 18.94% 
  2.45  – 11.50 
  2.75  –   7.96 
– 
  1.11  – 18.69 

0.38 
1.26 
2.55 
– 
2.63 

     1.20 – 5.43%  4,528,247 
1,637,499 
1,020,330 
56,543 
442,485 
7,685,104 

4.45 – 6.35 
3.83 – 6.28 
– 
3.43 – 7.50 

  0.60  –   7.65 
  1.05  –   7.74 

6.22 

2.03 
.05 
3.60 

1.05 – 2.27 
1.00 – 3.29 
5.01 

  1.78  – 12.25% 
  2.70  – 12.50 
  3.50  –   8.50 
– 
  1.33  – 21.00 

0.32 
1.09 
2.74 
– 
2.49 

1.45 – 5.68% 
4.70 – 6.60 
3.92 – 6.67 
– 
3.64 – 7.75 

  0.90  – 7.65 
  3.29  – 5.84 

6.45 

1.54 
0.05 
4.60 

1.26 – 2.34 
1.13 – 3.29 
4.50 

– 
7,685,104 

149,100 
5,845,137 
3,413,556 
2,626,136 
170,612 

149,326 

 $  624,215 
4,140,606 

4,058,743 
1,450,552 
933,161 
133,421 
416,643 
6,992,520 

– 

6,992,520 

90,776 
4,860,534 
3,353,243 
2,658,930 
175,307 

80,079 

The preceding table presents the estimated fair 
values of financial instruments. The fair values of 
certain of these instruments were calculated by 
discounting expected cash flows, which involved 
significant judgments by management. Fair value 
is the estimated amount at which financial assets 
or liabilities could be exchanged in a current 
transaction between willing parties, other than in a 

forced or liquidation sale. Because no market 
exists for certain of these financial instruments 
and management does not intend to sell these 
financial instruments, BOK Financial does not 
know whether the fair values shown above 
represent values at which the respective financial 
instruments could be sold individually or in the 
aggregate. 

72 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits 

The fair values of time deposits are based on 
discounted cash flow analyses using interest rates 
currently being offered on similar transactions. 
Statement of Financial Accounting Standard No. 
107, “Disclosures about Fair Value of Financial 
Instruments,”  (“FAS 107”) defines the estimated 
fair value of deposits with no stated maturity, 
which includes demand deposits, transaction 
deposits, money market deposits and savings 
accounts, to equal the amount payable on demand. 
Although market premiums paid reflect an 
additional value for these low cost deposits, FAS 
107 prohibits adjusting fair value for the expected 
benefit of these deposits. Accordingly, the positive 
effect of such deposits is not included in this table. 

Other Borrowings and Subordinated Debenture 
The fair values of these instruments are based 
upon discounted cash flow analyses using interest 
rates currently being offered on similar 
instruments. 

Off-Balance Sheet Instruments 

The fair values of commercial loan 

commitments are based on fees currently charged 
to enter into similar agreements, taking into 
account the remaining terms of the agreements. 
The fair values of these off-balance sheet 
instruments were not significant at December 31, 
2003 and 2002.  

The following methods and assumptions were 
used in estimating the fair value of these financial 
instruments: 

Cash and Cash Equivalents 

The book value reported in the consolidated 
balance sheet for cash and short-term instruments 
approximates those assets’  fair values. 

Securities 

The fair values of securities are based on 
quoted market prices or dealer quotes, when 
available. If quotes are not available, fair values 
are based on quoted prices of comparable 
instruments. 

Derivatives 

All derivative instruments are carried on the 

balance sheet at fair value. Fair values for 
exchange-traded contracts are based on quoted 
prices. Fair values for over-the-counter interest 
rate, energy and foreign exchange contracts are 
based on valuations provided either by third-party 
dealers in the contracts or by quotes provided by 
independent pricing services. 

Loans 

The fair value of loans, excluding loans held 

for sale, are based on discounted cash flow 
analyses using interest rates currently being 
offered for loans with similar remaining terms to 
maturity and credit risk, adjusted for the impact of 
interest rate floors and ceilings. The fair values of 
classified loans were estimated to approximate 
their carrying values less loan loss reserves 
allocated to these loans of $30 million and $29 
million at December 31, 2003 and 2002, 
respectively. 

The fair values of residential mortgage loans 
held for sale are based upon quoted market prices 
of such loans sold in securitization transactions, 
including related unfunded loan commitments and 
hedging transactions. 

73 

 
 
 
(19) Financial Instruments with Off-Balance Sheet Risk 

BOK Financial is a party to financial 

instruments with off-balance sheet risk in the 
normal course of business to meet the financing 
needs of its customers and to manage interest rate 
risk. Those financial instruments involve, to 
varying degrees, elements of credit risk in excess 
of the amount recognized in BOK Financial’s 
Consolidated Balance Sheets. Exposure to credit 
loss in the event of nonperformance by the other 
party to the financial instrument for commitments 
to extend credit and standby letters of credit is 
represented by the notional amount of those 
instruments. 

Commitments to extend credit are agreements 

to lend to a customer as long as there is no 
violation of any condition established in the 
contract. Commitments generally have fixed 
expiration dates or other termination clauses and 
may require payment of a fee. At December 31, 
2003, outstanding commitments totaled $3 billion. 
Because some of the commitments are expected to 
expire before being drawn upon, the total 
commitment amounts do not necessarily represent 
future cash requirements. BOK Financial uses the 
same credit policies in making commitments as it 
does loans.  

The amount of collateral obtained, if deemed 

necessary, is based on management’s credit 
evaluation of the borrower. 

Standby letters of credit are conditional 

commitments issued to guarantee the performance 
of a customer to a third party. Because the credit 
risk involved in issuing standby letters of credit is 
essentially the same as that involved in extending 
loan commitments, BOK Financial uses the same 
credit policies in evaluating the creditworthiness 
of the customer. Additionally, BOK Financial uses 
the same evaluation process in obtaining collateral 
on standby letters of credit as it does for loan 
commitments. The term of these standby letters of 
credit is defined in each commitment and typically 
corresponds with the underlying loan 
commitment. At December 31, 2003, outstanding 
standby letters of credit totaled $497 million. 
Commercial letters of credit are used to 
facilitate customer trade transactions with the 
drafts being drawn when the underlying 
transaction is consummated. At December 31, 
2003, outstanding commercial letters of credit 
totaled $7 million. 

74 

 
(20) Parent Company Only Financial Statements 
Summarized financial information for BOK Financial – Parent Company Only follows: 

Balance Sheets 
(In Thousands) 

Assets 
Cash and cash equivalents 
Securities – available for sale 
Investment in subsidiaries 
Other assets 

Total assets 

Liabilities and Shareholders’  Equity 
Other borrowings 
Other liabilities 

Total liabilities 

Preferred stock 
Common stock 
Capital surplus 
Retained earnings 
Treasury stock 
Accumulated other comprehensive income 

Total shareholders’  equity 
Total liabilities and shareholders’  equity 

Statements of Earnings 
(In Thousands) 

December 31, 

2003 

2002 

  $  10,881 
16,657 
1,296,749 
1,750 
  $1,326,037 

  $ 

16,466 
14,253 
1,146,915 
8,102 
  $ 1,185,736 

  $  95,000 
2,407 
97,407 
12 
4 
546,594 
698,052 
(24,491) 
8,459 
1,228,630 
  $1,326,037 

  $ 

85,000 
1,210 
86,210 
25 
3 
475,054 
598,777 
(17,421) 
43,088 
1,099,526 
  $ 1,185,736 

Dividends, interest and fees received from subsidiaries 
Other operating revenue 

Total revenue 

$  66,165 
431 
66,596 

$  42,821 
441 
43,262 

$  91,960 
425 
92,385 

2003 

2002 

2001 

Interest expense 
Personnel expense 
Professional fees and services 
Other operating expense 

Total expense 

Income before taxes and equity in undistributed 

income of subsidiaries 

Federal and state income tax credit 

Income before equity in undistributed income of 

subsidiaries  

Equity in undistributed income of subsidiaries 
Net income 

1,771 
– 
545 
(4) 
2,312 

3,453 
– 
433 
205 
4,091 

6,458 
2 
471 
265 
7,196 

64,284 
(678) 

39,171 
(1,879) 

85,189 
(3,092) 

64,962 
93,398 
$ 158,360 

41,050 
106,821 
$ 147,871 

88,281 
26,158 
$ 114,439 

75 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Statements of Cash Flows 
(In Thousands) 

Cash flows from operating activities: 

Net income 
Adjustments to reconcile net income to net cash 

provided by operating activities: 

Equity in undistributed income of subsidiaries 
Tax benefit on exercise of stock options 
Change in other assets 
Change in other liabilities 
Net cash provided by operating activities 

Cash flows from investing activities: 

Purchases of available for sale securities 
Investment in subsidiaries 

Net cash used by investing activities 

2003 

2002 

2001 

  $ 158,360 

  $ 147,871 

  $ 114,439  

(93,398) 
1,325 
(944) 
272 
65,615 

(27) 
(85,015) 
(85,042) 

(106,821) 
5,482 
(104) 
(930) 
45,498 

(26,158) 
3,408 
(57) 
166 
91,798 

(568) 
(5,482) 
(6,050) 

(1,961) 
(119,309) 
(121,270) 

Cash flows from financing activities: 

Increase in other borrowings 
Pay down of other borrowings 
Issuance of preferred, common and treasury stock, net 
Cash dividends 

Net cash provided (used) by financing activities 
Net change in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 

105,000 
(95,000) 
4,627 
(785) 
13,842 
(5,585) 
16,466 
  $  10,881 

– 
(40,095) 
4,172 
(30) 
(35,953) 
3,495 
12,971 
  $  16,466 

124,963 
(95,000) 
2,745 
(20) 
32,688 
3,216 
9,755 
  $  12,971 

Payment of dividends in common stock 
Cash paid for interest 
Common stock and price guarantee issued for acquisition 

  $  58,300 
1,947 
– 

  $  53,165 
3,482 
67,745 

  $  36,371 
6,726 
– 

76 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BOK FINANCIAL CORPORATION 

Annual Financial Summary – Unaudited 

Consolidated Daily Average Balances, 
Average Yields and Rates 

(Dollars in Thousands) 

Assets 

Taxable securities3 
Tax-exempt securities3 
Total securities3 
Trading securities 
Funds sold and resell agreements 
Loans2 

Less reserve for loan losses 

Loans, net of reserve 

Total earning assets3 

Cash and other assets 

Total assets 

Liabilities and Shareholders’  Equity 

Transaction deposits 
Savings deposits 
Time deposits 

Total interest-bearing deposits 

Funds purchased and repurchase agreements 
Other borrowings 
Subordinated debentures 

Total interest-bearing liabilities 

Demand deposits 
Other liabilities 
Shareholders’  equity 

Total liabilities and shareholders’  equity 

Tax-equivalent Net Interest Revenue3 
Tax-equivalent Net Interest Revenue to Earning Assets 3 
Less tax-equivalent adjustment1 
Net Interest Revenue 
Provision for loan losses 
Other operating revenue 
Other operating expense 
Income before taxes   
Federal and state income tax 
Net Income 

Average 
Balance 

2003 
Revenue/ 
Expense1 

Yield/ 
Rate 

4.22% 
6.59 
4.32 
4.09 
1.07 
5.30 
– 
5.39 
4.96 

0.87% 
0.55 
2.90 
1.83 
1.01 
1.73 
6.12 
1.76 

3.20% 
3.43 

  $  4,316,303 
191,982 
4,508,285 
16,975 
26,330 
7,101,543 
124,646 
6,976,897 
11,528,487  
1,237,074 
  $12,765,561  

  $  3,605,539 
172,938 
3,439,361 
7,217,838 
1,537,100 
1,051,685 
154,940 
9,961,563 
1,309,744 
334,698 
1,159,556 
  $12,765,561  

$ 180,581 
12,527 
193,108 
694 
281 
376,260 
– 
376,260 
570,343 

$  31,346 
944 
99,639 
131,929 
15,590 
18,148 
9,477 
175,144 

$ 395,199 

5,170 
390,029 
35,636 
302,992 
410,111 
247,274 
88,914 
$ 158,360 

1   Tax equivalent at the statutory federal and state rates for the periods presented. The taxable equivalent adjustments shown are for 

comparative purposes. 

2   The loan averages included loans on which the accrual of interest has been discontinued and are stated net of unearned income. See Note 1 

of Notes to the Consolidated Financial Statements for a description of income recognition policy. 

3   Yield calculations exclude security trades that have been recorded on trade date with no corresponding interest income. 

77 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Average 
Balance 

  $  3,756,666 
208,503 
3,965,169 
14,215 
16,024 
6,401,510 
109,985 
6,291,525 
10,286,933 
1,005,637 
  $11,292,570 

  $  2,798,639 
165,988 
3,057,645 
6,022,272 
1,549,021 
1,058,717 
181,911 
8,811,921 
1,185,891 
355,920 
938,838 
  $11,292,570 

Yield/ 
Rate 

5.22% 
7.09 
5.32 
5.28 
1.82 
5.91 
– 
6.01 
5.75 

1.40% 
1.19 
3.41 
2.42 
1.63 
2.39 
5.91 
2.35 

3.40% 
3.70 

2002 
Revenue/ 
Expense1 

$ 186,902 
14,789 
201,691 
750 
291 
378,300 
– 
378,300 
581,032 

$  39,273 
1,976 
104,217 
145,466 
25,218 
25,277 
10,751 
206,712 

$374,320 

6,119 
368,201 
33,730 
320,830 
426,595 
228,706 
80,835 
$ 147,871 

Average 
Balance 

2001 
Revenue/ 
Expense1 

Yield/ 
Rate 

6.17% 
7.19 
6.26 
6.49 
4.50 
7.62 
– 
7.74 
7.20 

2.20% 
1.47 
5.20 
3.83 
3.89 
4.53 
6.06 
3.98 

3.22% 
3.66 

$2,989,967 
277,309 
3,267,276 
18,504 
18,419 
5,989,224 
92,392 
5,896,832 
9,201,031 
1,040,571 
$10,241,602 

$  2,267,032 
154,934 
2,960,170 
5,382,136 
1,652,467 
974,907 
180,211 
8,189,721 
1,102,958 
167,888 
781,035 
$10,241,602 

$184,464 
19,935 
204,399 
1,200 
829 
456,250 
– 
456,250 
662,678 

$  49,893 
2,281 
154,035 
206,209 
64,358 
44,191 
10,923 
325,681 

$336,997 

8,045 
328,952 
37,610 
255,452 
369,781 
177,013 
62,574 
$114,439 

78 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BOK FINANCIAL CORPORATION 

Quarterly Financial Summary – Unaudited 

Consolidated Daily Average Balances, 
Average Yields and Rates 

(Dollars in Thousands Except Per Share Data) 

December 31, 2003 

September 30, 2003 

Three Months Ended 

Average 
Balance 

Revenue/  Yield/ 
Expense1 
Rate 

Average 
Balance 

Revenue/  Yield/ 
Expense1 
Rate 

Assets 

Taxable securities3 
Tax-exempt securities3 
Total securities3 
Trading securities 
Funds sold and resell agreements 
Loans2 

Less reserve for loan losses 

Loans, net of reserve 

Total earning assets3 

Cash and other assets 

Total assets 

Liabilities and Shareholders’  Equity 

Transaction deposits 
Savings deposits 
Time deposits 

Total interest-bearing deposits 

Funds purchased and repurchase agreements 
Other borrowings 
Subordinated debentures 

Total interest-bearing liabilities 

Demand deposits 
Other liabilities 
Shareholders’  equity 

Total liabilities and shareholders’  equity 

  $  4,421,278    $ 45,838 
2,958 
189,829 
48,796 
4,611,107 
147 
17,325 
65 
26,730 
96,059 
7,359,126 
– 
129,445 
7,229,681 
96,059 
11,884,843   145,067 
1,342,042 
  $13,226,885  

  $  3,886,546    $  7,377 
255 
25,094 
32,726 
3,921 
4,240 
2,216 
43,103 

179,867 
3,442,358 
7,508,771 
1,679,540 
1,031,414 
154,524 
10,374,249  
1,370,088 
284,432 
1,198,116 
  $13,226,885  

Tax-equivalent Net Interest Revenue3 
Tax-equivalent Net Interest Revenue to Earning Assets 3 
Less tax-equivalent adjustment1 
Net Interest Revenue 
Provision for loan losses 
Other operating revenue 
Other operating expense 
Income before taxes 
Federal and state income tax 
Net Income 

Earnings Per Average Common Share Equivalent: 

Net income: 
Basic 
Diluted 

   $101,964 

1,184 
  100,780 
8,001 
71,051 
  108,321 
55,509 
20,207 
    $ 35,302 

$0.61 
$0.55 

4.08%  
6.19 
4.17 
3.37 
0.96 
5.18 
– 
5.27 
4.83 

0.75%  
0.56 
2.89 
1.73 
0.93 
1.63 
5.69 
1.65 

3.18% 
3.39 

3.86% 
6.38 
3.96 
4.21 
0.62 
5.18 
– 
5.27 
4.74 

0.77% 
0.46 
2.77 
1.70 
0.92 
1.64 
6.20 
1.64 

3.10% 
3.32 

  $  4,360,340    $ 42,698 
3,003 
186,827 
45,701 
4,547,167 
295 
27,830 
51 
32,491 
93,013 
7,122,211 
– 
125,966 
6,996,245 
93,013 
11,603,733  139,060 
1,252,896 
  $12,856,629 

  $  3,715,035    $  7,200 
200 
23,863 
31,263 
3,566 
4,383 
2,421 
41,633 

170,796 
3,423,920 
7,309,751 
1,529,721 
1,062,734 
154,865 
10,057,071 
1,323,641 
314,583 
1,161,334 
  $12,856,629 

    $ 97,427 

1,256 
96,171 
8,220 
63,428 
90,771 
60,608 
21,792 
    $ 38,816 

$0.67 
$0.60 

1  Tax equivalent at the statutory federal and state rates for the periods presented. The taxable equivalent adjustments shown are for 

comparative purposes. 

2  The loan averages included loans on which the accrual of interest has been discontinued and are stated net of unearned income. See Note 1 

of Notes to the Consolidated Financial Statements for a description of income recognition policy. 

3  Yield calculations exclude security trades that have been recorded on trade date with no corresponding interest income. 

79 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
June 30, 2003 

Three Months Ended 
March 31, 2003 

December 31, 2002 

Average 
Balance 

Revenue/  Yield/ 
Expense1 
Rate 

Average 
Balance 

Revenue/  Yield/ 
Expense1 
Rate 

Average 
Balance 

Revenue/  Yield/ 
Expense1 
Rate 

4.30% 
6.86 
4.41 
4.47 
1.42 
5.33 
– 
5.42 
5.01 

0.91% 
0.43 
2.84 
1.83 
1.08 
1.75 
6.26 
1.78 

3.23% 
3.47 

185,908 
4,574,641 
12,207 
16,669 
6,970,905 
123,095 
6,847,810 

  $  4,388,733    $ 46,911 
3,179 
50,090 
136 
59 
92,576 
– 
92,576 
11,451,327  142,861 
1,207,690 
  $ 12,659,017 

  $  3,523,932    $  7,992 
183 
24,688 
32,863 
4,080 
4,604 
2,420 
43,967 

172,258 
3,491,055 
7,187,245 
1,515,597 
1,053,573 
155,078 
9,911,493 
1,252,076 
332,430 
1,163,018 
  $ 12,659,017 

    $ 98,894 

1,327 
97,567 
9,503 
87,282 
111,864 
63,482 
22,707 
    $ 40,775 

$0.71 
$0.63 

` 

  $  4,145,472    $ 45,134 
3,387 
197,902 
48,521 
4,343,374 
116 
10,342 
106 
29,392 
94,612 
6,949,113 
– 
119,959 
94,612 
6,829,154 
11,212,262  143,355 
1,154,403 
  $12,366,665 

  $  3,288,874    $  8,777 
306 
25,994 
35,077 
4,023 
4,921 
2,420 
46,441 

168,730 
3,399,813 
6,857,417 
1,420,781 
1,059,201 
155,304 
9,492,703 
1,292,077 
465,820 
1,116,065 
  $12,366,665 

  $ 96,914 

1,403 
95,511 
9,912 
81,231 
99,155 
67,675 
24,208 
  $ 43,467 

$0.76 
$0.67 

4.64%   
6.94 
4.75 
4.55 
1.46 
5.52 
– 
5.62 
5.28 

1.08%   
0.74 
3.10 
2.07 
1.15 
1.88 
6.32 
1.98 

3.30%   
3.57 

4.76% 
6.95 
4.87 
4.00 
1.47 
5.62 
– 
5.72 
5.39 

1.28% 
1.12 
3.12 
2.21 
1.42 
2.10 
6.03 
2.14 

3.25% 
3.55 

  $  4,000,780    $ 45,710 
3,407 
194,586 
49,117 
4,195,366 
87 
8,639 
92 
24,856 
95,864 
6,761,498 
– 
114,711 
6,646,787 
95,864 
10,875,648  145,160 
1,057,625 
  $11,933,273 

  $  2,988,986    $  9,648 
491 
25,531 
35,670 
5,471 
5,751 
2,580 
49,472 

173,286 
3,248,364 
6,410,636 
1,523,923 
1,084,616 
169,874 
9,189,049 
1,310,932 
378,573 
1,054,719 
  $11,933,273 

  $ 95,688 

1,404 
94,284 
10,001 
79,807 
105,081 
59,009 
20,858 
  $ 38,151 

$0.67 
$0.60 

80 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
BOK Financial Corporation Board of Directors

C. Fred Ball, Jr. 3
Chairman & CEO
Bank of Texas, N.A.

Sharon J. Bell 1
Managing Partner
Rogers & Bell

Joseph E. Cappy 1
Retired Chairman & CEO
Dollar Thrifty Automotive Group 

David F. Griffin 1
President & General Manager
Griffin Communications, LLC

V. Burns Hargis 1
Vice Chairman
BOK Financial Corporation and 
Bank of Oklahoma, N.A.

Eugene A. Harris 2
Executive Vice President
BOK Financial Corporation and 
Bank of Oklahoma, N.A.

Luke R. Corbett
Chairman & CEO
Kerr-McGee Corporation

E. Carey Joullian, IV 1
President & CEO
Mustang Fuel Corporation

William E. Durrett
Senior Chairman
American Fidelity Corp.

James O. Goodwin 1
Chief Executive Officer
The Oklahoma Eagle 
Publishing Company, Inc. LLC

Robert G. Greer 3
Vice Chairman
Bank of Texas, N.A.

George B. Kaiser 1
Chairman
BOK Financial Corporation and 
Bank of Oklahoma, N.A.

David L. Kyle 1
Chairman, President & CEO
ONEOK, Inc.

Robert J. LaFortune
Personal Investments

Philip C. Lauinger, Jr.
Chairman & CEO
Lauinger Publishing Co.

Robert L. Parker, Sr.
Chairman
Parker Drilling Company

John C. Lopez 1
Chairman & CEO
Lopez Foods, Inc.

James A. Robinson
Personal Investments

Stanley A. Lybarger 1,3
President & CEO
BOK Financial Corporation and 
Bank of Oklahoma, N.A.

L. Francis Rooney, III 1
Chairman and CEO
Manhattan Construction Company

Steven J. Malcolm 1
Chairman, President & CEO
The Williams Companies, Inc.

Scott F. Zarrow 1
President
Foreman Investment Capital LLC 

Paula Marshall-Chapman 1
CEO
Bama Companies

Frank A. McPherson
Retired Chairman & CEO
Kerr-McGee Corporation

Steven E. Moore
Chairman, President & CEO
OGE Energy Corp.

1 Director of BOK Financial Corporation and Bank of Oklahoma, N.A.
2 Director of Bank of Oklahoma, N.A.
3 Director of BOK Financial Corporation and Bank of Texas, N.A.

David L. Sutter 
Senior Vice President
Bank of Oklahoma, N.A.

Jennifer S. Thomas
Executive Vice President
Bank of Albuquerque, N.A.

James F. Ulrich
Chairman & CEO
Bank of Albuquerque, N.A.

Bank of Albuquerque, N.A. Board of Directors

Susan Barker-Kalangis, Esq.
Partner, Modrall, Sperling, Roehl, 
Harris and Sisk P.A.

Steven G. Bradshaw
Sr. Executive Vice President
Bank of Oklahoma, N.A.

Rudy A. Davolos
Athletic Director
University of New Mexico

William E. Garcia
Retired Sr. Manager, Public Affairs
Intel Corporation

Robert M. Goodman
Vice Chairman
Bank of Albuquerque, N.A.

Thomas D. Growney
President
Tom Growney Equipment, Inc.

Eugene A. Harris
Executive Vice President
BOK Financial Corporation 
and Bank of Oklahoma, N.A.

W. Jeffrey Pickryl
Sr. Executive Vice President
BOK Financial Corporation

Mark E. Sauters
Senior Vice President
Bank of Albuquerque, N.A. 

Michael D. Sivage
Chief Executive Officer
STH Investments, Inc.

Paul A. Sowards
President
Bank of Albuquerque, N.A.

Bank of Arkansas, N.A. Board of Directors

John W. Anderson
Senior Vice President
Bank of Oklahoma, N.A.

Jeffrey R. Dunn
Chairman, President & CEO
Bank of Arkansas, N.A.

George C. Faucette, Jr.
President
Coldwell Banker Faucette 
Real Estate

Mark W. Funke
President
Bank of Oklahoma, N.A.
Oklahoma City

Gerald Jones
President
Jones Motorcars, Inc.

Ronald E. Leffler
Senior Vice President
Bank of Oklahoma, N.A.

Jerry D. Sweetser
Sweetser Properties, Inc.

Bank of Texas, N.A. Board of Directors

C. Thomas Abbott 
Vice Chairman
Bank of Texas, N.A.

Charles A. Angel, Jr. 
Vice Chairman
Bank of Texas, N.A.

C. Fred Ball, Jr. 2
Chairman & CEO
Bank of Texas, N.A.

C. Huston Bell
Retired President 
The Vantage Companies

Edward O. Boshell, Jr.
Columbia General 
Investments, LP

R. Neal Bright
Managing Partner
Bright & Bright, LLP 

R. William Gribble, Jr.
President
Gribble Oil Company

Robert G. Greer
Vice Chairman
Bank of Texas, N.A.

J. T. Hairston, Jr.
Investments

Douglas D. Hawthorne
President & CEO
Texas Health Resources

W. Jeffery Pickryl
Sr. Executive Vice President
BOK Financial Corporation

Jeff Springmeyer
President
Geophysical Pursuit, Inc.

Thomas S. Swiley
President
Bank of Texas, N.A.

Mrs. Jere W. Thompson
Community Leader

Bill D. Henry
Chairman & CEO
McQuery Henry Bowles Troy, LLP

Tom E. Turner 2
Retired Chairman
Bank of Texas, N.A.

Jerry Lastelick
Attorney
Lastelick, Anderson 
and Arneson

John C. Vogt
Investments

Ralph Williams
Chairman
Bank of Texas, N.A. - Houston

1 Park Cities Bancshares, Inc. only

2 Park Cities Bancshares, Inc./

Bank of Texas, N.A. 

H. Lynn Craft
President & CEO
Baptist Foundation of Texas

Stanley A. Lybarger 2
President & CEO
BOK Financial Corporation

Edward F. Doran, Sr.

Charles W. Eisemann
Investments

James J. Ellis
Managing Partner
Ellis/Roiser Associates

Steven E. Nell 1
Chief Financial Officer
BOK Financial Corporation

Albert W. Niemi, Jr.
Dean, Cox School of Business
Southern Methodist University

Colorado State Bank and Trust, N.A. Board of Directors (CSBT)

Aaron K. Azari
Executive Vice President
CSBT

W. Jeffery Pickryl
Sr. Executive Vice President
BOK Financial Corporation

John G. Wilkinson
Chairman Emeritus
CSBT

Steven G. Bradshaw
Sr. Executive Vice President
Bank of Oklahoma, N.A.

Eugene A. Harris
Executive Vice President
BOK Financial Corporation

James D. Steeples
President
CSBT

Gregory K. Symons
Chairman & CEO
CSBT

Transfer Agent and Registrar
SunTrust Bank • (800) 568-3476

Address Shareholder Inquiries
Send certificates for transfer and address 

changes to:

BY MAIL:
SunTrust Bank

P.O. Box 4625

Atlanta, GA 30303

BY HAND OR OVERNIGHT COURIER:
SunTrust Bank

Stock Transfer Department

58 Edgewood Avenue, Room 225

Atlanta, GA 30303

Copies of BOK Financial Corporation’s Annual Report to

Shareholders, Quarterly Reports and Form 10-K to the

Securities and Exchange Commission are available without

charge upon written request.  Analysts, shareholders and

other investors seeking financial information about 

BOK Financial Corporation are invited to contact 

Steven E. Nell, Executive Vice President, Chief Financial

Officer, (918) 588-6752. 

Information about BOK Financial is also readily available at

our website:  www.bokf.com

Shareholder Information

Corporate Headquarters:
Bank of Oklahoma Tower
P.O. Box 2300
Tulsa, Oklahoma 74192
(918) 588-6000

Independent Auditors:
Ernst & Young LLP
3900 One Williams Center
Tulsa, Oklahoma 74172
(918) 560-3600

Legal Counsel:
Frederic Dorwart Lawyers
Old City Hall
124 E. Fourth St.
Tulsa, Oklahoma 74103-5010
(918) 583-9922

Common Shares:  
Traded NASDAQ National Market    
NASDAQ Symbol: BOKF
Number of common shareholders of
record at December 31, 2003: 1,205

Market Makers:  
Advest, Inc.
Bernard L. Madoff
Bloomberg Tradebook
Brut Utility, LLC
Brokerage America, Inc.
CIBC World Markets Corp.
Citigroup Global Markets, Inc.
Credit Suisse First Boston
Deutsche Bank Securities Inc.
Goldman Sachs & Company
Howe Barnes Investments, Inc.
Instinet Corp.
Investment Technology Group
JP Morgan Securities
Jefferies & Company, Inc.
Legg Mason Wood Walker Inc.
Lehman Bros. Inc.
Lime Brokerage. LLP
Liquidnet, Inc.
Keefe, Bruyette & Woods, Inc.
Knight Securities, L.P.
Merrill Lynch, Pierce,

Fenner & Smith, Inc.

Morgan Stanley & Company, Inc.
Mount Pleasant Brokerage
Prudential Securities
Robert W. Baird & Co, Inc
Sandler O'Neill & Partners
Schonfeld Securities, LLC
Schwab Capital Markets
Spear Leeds & Kellogg
State Street Brokerage Service
Stephens, Inc.

Building On A Successful

PAST

Positioning For A Successful

FUTURE