Quarterlytics / Financial Services / Banks - Regional / BOK Financial

BOK Financial

bokf · NASDAQ Financial Services
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Ticker bokf
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1001-5000
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FY2012 Annual Report · BOK Financial
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BOK Financial: 
More than 100 years of growth and diversification

1981: 
TransFund officially 
becomes a shared ATM/
electronic funds transfer 
network.

1979: 
Bank of Oklahoma 
exceeds $1 billion in assets.

1976: 
The company establishes 
headquarters in the newly 
constructed 52-story  
Bank of Oklahoma Tower.

1991:
George B. Kaiser recapitalizes the bank and forms the holding company, BOK Financial.  
The company also establishes a full-service brokerage firm, BOSC, Inc., as well as a 
registered investment adviser, today named Cavanal Hill Investment Management, Inc.

1993:
BOK Financial establishes Oklahoma’s first 
InStore grocery store branch in Tulsa.

2006:
BOK Financial completes its first 
de novo expansion and opens 
Bank of Kansas City. 

2005:
Bank of Arizona is formed through a 
bank acquisition in Phoenix.

2003:
BOK Financial acquires 
Colorado State Bank and Trust.

2007:
BOK Financial enhances its network 
with acquisitions in the Denver and 
Fort Worth markets.

2009:
BOK Financial is the largest commercial 
bank in the country to decline participation 
in the U.S. Treasury’s Troubled Asset Relief 
Program (TARP).

2010:
The company opens an institutional sales office 
in Milwaukee, Wisc. and acquires the rights 
to service more than $4 billion in residential 
mortgage loans primarily in New Mexico. 

1910: 
Tulsa oilmen found Exchange National 
Bank to fund local drilling activity.

1918: 
Exchange National Bank establishes 
Oklahoma’s  first trust company.

1929: 
Exchange National Bank survives the 
Wall Street panic without a single 
dollar lost for depositors.

1975: 
Bank of Oklahoma opens 
the first automated teller 
machine (ATM) in the state.

1975: 
Reflecting its regional scope 
of business, the company 
changes its name to  
Bank of Oklahoma.

1949: 
The company adds investment 
management services, managing 
assets for one of the nation’s oldest 
charitable trusts—which we still 
manage today.

1994:
BOK Financial acquires an Oklahoma-based 
bank holding company with operations in 
Northwest Arkansas.

1997:
BOK Financial’s regional expansion 
initiative begins with acquisitions in 
Dallas, Texas.

1998:
BOK Financial acquires  
17 branches in New Mexico and 
forms Bank of Albuquerque.

2002:
The company enters the Denver 
market with an energy loan 
production office.

2001:
BOK Financial acquires a bank in Houston, 
Texas and announces annual earnings 
exceeding $100 million.

1999:
Regional expansion continues with 
three additional bank acquisitions in 
the Dallas-Fort Worth area.

2012:
BOK Financial acquires The Milestone Group, Inc., 
a Denver-based registered investment adviser.

2012:
BOK Financial announces record annual earnings of $351 million 
reflecting the value of its diversified revenue business model.

2012 
Performance
Highlights

 • Achieved record earnings of $351 million, a 23 percent 

increase over 2011

 • Increased noninterest revenue $103 million or 20 percent 
led by growth in mortgage banking and brokerage and 
trading revenue 

 • Produced 17 percent growth in general commercial and 

industrial loans

 • Increased non-interest bearing deposits $2.2 billion or  

39 percent

 • Continued improvement in credit quality reducing  

losses to pre-recession levels

 • Paid $1 special dividend and increased the quarterly 

dividend by 15 percent 

 • Acquired The Milestone Group, a Denver-based  
registered investment adviser with more than  
$1 billion in assets under management

 • Originated $4 billion in mortgage loans, assisting a record 

number of customers purchase or refinance a home

FULL SERVICE BANKING MARKETS

 • Albuquerque, NM

 • Dallas, TX 

 • Denver, CO

 • Fayetteville, AR

 • Fort Worth, TX

 • Houston, TX

 • Kansas City, KS/MO

 • Tulsa, OK

 • Oklahoma City, OK

 • Phoenix, AZ

ADDITIONAL MORTGAGE BANKING MARKETS 
 • Austin, TX 

 • El Paso, TX

 • San Antonio, TX

 • Springfield, MO

 • Wichita, KS

ADDITIONAL WEALTH MANAGEMENT MARKETS

 • Austin, TX

 • Milwaukee, WI

 • Lincoln, NE

 • Little Rock, AR

Services are also provided at additional offices not reflected on this map.

Dear Fellow Shareholders,  

One of the best performing banks through the financial crisis, BOK Financial achieved 

its third consecutive year of record earnings. Since 2007, earnings per share have 

grown at a compound annual rate of 10 percent, ranking second among the nation’s 

40  largest  banks  and  thrifts.  In  addition,  the  company’s  27  percent  compound  

annual dividend growth rate is unmatched. Notably, half of the 40 banks and thrifts 

failed to produce earnings per share above their pre-recession level and only eight paid  

their shareholders a higher dividend. 

BOK Financial’s performance metrics also compare favorably against the internally 

defined  peer  group.  The  company  routinely  measures  its  performance  against 

this  group  consisting  of  20  U.S.  based  publicly  traded  bank  holding  companies,  

10 immediately larger and 10 immediately smaller based on asset size at year end. 

While some analysts predicted banks would not return to historic performance levels 

after the recession, BOK Financial’s balanced strategy has proven resilient. The return 

on  average  assets  of  1.34  percent  and  return  on  average  equity  of  12.09  percent 

ranked first among the peer group1. Loan and deposit growth significantly outpaced  

the peer median. The net charge-off ratio of 20 basis points was less than half the 

peer median of 43 basis points.  

1 This comparison is based on core operating performance and excludes impacts related to impairment reversal for deferred tax assets in the peer group. 

Net Income and Diluted Earnings Per Share

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2012 IN REVIEW:  
INVESTMENTS IN FEE 
BUSINESSES AND 
SUPERIOR SERVICE 
QUALITY DROVE GROWTH

home purchases compared to the industry average of less than  

30 percent. The company expects to continue to see strong 

returns on recent investments as the housing market strengthens.

BOK  Financial’s  expansion  initiatives  extend  across  all 

business lines and contributed to the Wealth Management 

division’s 16 percent increase in fee and commission revenue 

in  2012.    This  growing  division  provides  a  comprehensive 

array  of  services  for  individuals,  families  and  institutional 

customers ranging from investment and mineral management 

BOK Financial’s strategies and execution produced superior 

to  trade  finance  and  municipal  underwriting.    Investment 

results amid challenges posed by the economic and regulatory 

professionals focus on providing the highest quality of service, 

environment.  The  company’s  balanced  approach  has 

advice and investment products to customers.  During the 

consistently  grown  shareholder  value  through  varying 

past  two  years,  the  company  has  enhanced  products  and 

economic cycles. Underpinned by a strong commitment to 

technologies, added quality talent and opened new offices.  

exceptional  customer  service  and  a  long-term  view,  

Most  recently,  the  acquisition  of  The  Milestone  Group  in 

the strategy includes building the foundation for future growth 

August added a new dimension to wealth advisory services 

through  continued  investment  in  all  lines  of  business.   

with estate and tax planning capabilities specifically suited to 

From establishing Oklahoma’s first trust company in 1918 to 

high-net-worth  customers.    The  Wealth  Management 

the  current  mortgage  banking  expansion  initiative,  the 

division’s revenue growth reflects the company’s ability to 

company  has  fueled  economic  growth  by  partnering  with 

compete effectively with banks and specialty firms in a variety 

customers and helping them reach their financial goals. The 

of business segments.

strategy of building and sustaining a balanced mix of revenue 

was the basis for a third consecutive year of record earnings.

In  addition  to  generating  solid  growth  in  fee  revenue,  

BOK Financial increased net interest revenue $13 million or  

BOK Financial’s commitment to expanding mortgage lending 

2 percent.  The low interest rate environment pressured net 

illustrates  the  company’s  long-term  view.  Recognizing  the 

interest revenue as earning assets re-priced at lower market 

opportunity  to  serve  customers  in  regional  markets,  the 

rates.  The company reduced the cost of funds 20 basis points 

company began refocusing mortgage banking efforts in 2008 

during the year which partially offset a 40 basis point decline 

by  appointing  new  leadership  and  enhancing  origination, 

in the yield on earning assets.  Earning assets continued to 

servicing and risk management processes. During the past 

grow, including the short-duration mortgage backed securities 

few years as many banks struggled to serve their customers, 

portfolio,  supporting  net  interest  income.  For  well  over  a 

BOK  Financial  added  approximately  150  mortgage  loan 

decade,  the  company  has  maintained  a  large  securities 

originators,  more  than  doubling  capacity,  opened  six  new 

portfolio to offset the naturally asset-sensitive core balance 

offices and created a correspondent channel of high quality 

sheet and achieve its objective of remaining relatively neutral 

regulated financial institutions.

to  changes  in  interest  rates.    In  a  persistent  low  rate 

environment, the company anticipates further pressure on net 

Having fortified the mortgage banking group, BOK Financial was 

interest margin and net interest revenue.  The company is 

well  positioned  to  take  advantage  of  disarray  in  mortgage 

keenly focused on maintaining the growth momentum in the 

markets  and  substantially  increase  market  share  in  2012.  

loan portfolio to support net interest revenue.  

With  historic  low  interest  rates  and  government  refinance 

programs  driving  demand,  the  company  funded  $4  billion  in 

General commercial and industrial loans grew 17 percent in 

mortgage loans, a 32 percent increase from the previous high in 

total including double digit growth in many sectors and across 

2009.  While  the  Oklahoma  market  originated  54  percent  of 

most  markets.    The  energy  group  grew  outstanding  loans 

mortgage  loans  in  2009,  its  contribution  represented  only  

$456 million or 23 percent.  BOK Financial’s energy roots span 

33 percent in 2012.  Notably, 40 percent of originations were for 

more than 100 years to 1910 when the bank was formed to 

support oil entrepreneurs in Tulsa.  Today the customer base 

extends from California to Pennsylvania and the company is 

helping fund onshore drilling activity in all major formations in 

the U.S. By hiring seasoned industry professionals, including 

petroleum  engineers,  and  providing  unmatched  customer 

service and responsiveness, the company created one of the 

leading energy groups in the industry. The energy production 

portfolio has produced the best credit quality metrics in the 

company over the last three decades.

BUILDING THE FOUNDATION 
FOR LONG-TERM GROWTH

As the company’s timeline indicates, BOK Financial has built 

shareholder value by responding to customers’ needs with 

innovative  solutions  throughout  diverse  lines  of  business.  

By  coupling  excellent  products  with  a  quality  of  service 

superior  to the  competition, the company has consistently 

achieved success in highly competitive markets against both 

local and national competitors.  

The company’s regional expansion began with an acquisition 

in  Dallas  in  1997.    After  seven  additional  acquisitions  and 

several years of hard work, Bank of Texas has become a major 

contributor to the success of BOK Financial. Using a team-

based approach, Bank of Texas delivers all the products and 

services  BOK  Financial  offers.  The  results  are  impressive. 

Bank  of  Texas’s  average  assets  have  grown  to  more  than  

$5  billion,  with  two-thirds  of  the  assets  produced  through 

organic growth. In 2012, commercial and industrial loans in 

Texas  increased  $477  million  or  21  percent.  Since  2007,  

Bank of Texas has grown fee-based revenue at a compound 

annual rate of nearly 15 percent. Last year Bank of Texas’s 

after tax earnings increased 17 percent to nearly $50 million.

BOK  Financial  has  also  demonstrated  the  ability  to  grow  

fee-based  lines  of  business  outside  its  full-service  banking 

footprint.    By  recruiting  talented  professionals  with  a  true 

passion  for  service  and  consistently  investing  in  product  

and  service  capabilities,  a  number  of  business  lines  have  

been  able  to  compete  independently  in  new  markets.   

The Milwaukee office is a notable example.  This institutional 

sales  office  opened  in  late  2010  and    increased  revenue  

62 percent last year to more than $7.5 million.  In the past  

Possibly the greatest test of  
BOK Financial’s strategy was entering 
the highly competitive Kansas City 
market as a de novo bank. 

Unable to find an attractive acquisition 

opportunity after launching a loan production 

office in 1999, the company opened Bank of 

Kansas City in November 2006.  Despite the 

downturn in the economy, Bank of Kansas City 

has established a solid presence and grown 

loans and fee-based revenue at a compound 

annual rate of more than 20 percent over the 

last three years.  Last year Bank of Kansas 

City’s loans grew at a faster rate than 90 

percent of the local banks’.  With nearly 150 

employees, Bank of Kansas City remains in a 

rapid expansion mode.  During 2012, the 

company broke ground on a new branch in 

Lee’s Summit, Mo. and opened a new 

mortgage and wealth management office in 

North Kansas City.   

DIVERSE REVENUE

53% 

Net Interest Revenue

Fees and Commission Revenue

47% 

13%
 Mortgage Banking

9%
Brokerage and
Trading

8%
Transaction 
Card

7%
Deposit Service 
Charges

6%
Trust Fees

4%
Other

two  years,  the  company  also  successfully  expanded  the 

In addition to the ongoing initiatives described earlier, plans for 

public finance advisory business, added corporate trust teams 

2013 include technology investments totaling approximately 

in  Austin,  Texas  and  Lincoln,  Neb.  and  opened  mortgage 

$20  million  to  support  service  quality  and  growth  in  many 

offices in new markets in Texas, Missouri and Kansas.

areas,  including  wealth  management,  treasury  services  

and mortgage banking.

Each  of  these  investments  builds  on  the  foundation  for  

long-term growth. The value of BOK Financial’s fee businesses 

As we pause to reflect on the last two decades, we are proud 

has been proven many times over the years, but 2012 may 

of what we have accomplished. From a $2 billion Oklahoma 

provide the most compelling illustration of the benefits of a 

bank in 1991, BOK Financial has grown to the nation’s 23rd 

continued commitment to these businesses.  The company 

largest  bank  and  one  of  the  top  performing  banks  in  the 

not  only  overcame  the  negative  financial  impact  of  recent 

industry. The company continues to build on its leadership 

regulation  on  overdraft  and  interchange  revenue  totaling 

position in Oklahoma, while adding substantial business in a 

approximately $45 million annually, but increased noninterest 

number  of  the  most  competitive  banking  markets  in  the 

revenue  more  than  $100  million.    Even  without  mortgage 

country.  BOK  Financial  has  never  been  stronger.  Strategic 

lending’s substantial contribution, BOK Financial achieved fee 

investments have created a broad foundation with excellent 

revenue growth of 6 percent. In total, the diverse fee-based 

prospects for long-term balanced growth.  Our remarkable 

businesses  contributed  47  percent  of  operating  revenue,  

team  of  4,700  dedicated  employees  is  fully  committed  to 

far above the peer median of 32 percent.

continuing  to  provide  superior  customer  service  and 

shareholder  returns.    On  behalf  of  the  entire  company,  

we thank you for your continuing support.

Stanley A. Lybarger
President & CEO

WELL POSITIONED FOR 
THE FUTURE

While the outlook for the banking industry remains challenging, 

BOK  Financial  expects  to  continue  to  perform  well,  

with higher earnings growth anticipated as the U.S. economy 

strengthens  and  longer-term  rates  rise.  Unlike  many  

banks,  the  company  is  not  burdened  with  legacy  issues.  

BOK  Financial  continues  to 

invest 

in  the  future,  

keeping customers at the center of every business decision. 

 
 
 
 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

(Mark One) 

FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended December 31, 2012 

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _____________ to ______________                 

Commission File No. 0-19341

BOK FINANCIAL CORPORATION
(Exact name of registrant as specified in its charter)

Oklahoma
(State or other jurisdiction
of Incorporation or Organization)

Bank of Oklahoma Tower
P.O. Box 2300
Tulsa, Oklahoma
(Address of Principal Executive Offices)

73-1373454
(IRS Employer
Identification No.)

74192
(Zip Code)

 (918) 588-6000
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12 (b) of the Act:  None

Securities registered pursuant to Section 12 (g) of the Act:
Common stock, $0.00006 par value

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes  

  No  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15 (d) of the Act.  Yes  

  No  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been 
  No  
subject to such filing requirements for the past 90 days.       Yes  

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data 
File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter)during the preceding 12 months 
(or for such shorter period that the registrant was required to submit and post such files)Yes  

  No  

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be 
contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this 
Form 10-K or any amendment to this Form 10-K.   

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting 
company.  See definitions of “larger accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange 
Act.  (Check one):
Large accelerated filer  

Smaller reporting company  

Non-accelerated filer  

Accelerated filer  

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes  

  No  

The aggregate market value of the registrant's common stock ("Common Stock") held by non-affiliates is approximately $1.5 billion 

(based on the June 30, 2012 closing price of Common Stock of $58.20 per share). As of January 31, 2013, there were 68,369,705 shares of 
Common Stock outstanding.

Part III incorporates certain information by reference from the Registrant’s Proxy Statement for the 2012 Annual Meeting of Shareholders.

DOCUMENTS INCORPORATED BY REFERENCE

 
 
 
 
 
 
 
 
              
 
 
 
 
 
 
 
BOK Financial Corporation
Form 10-K
Year Ended December 31, 2012 

Index

Part I

Business

Risk Factors

Unresolved Staff Comments

Properties

Legal Proceedings

Mine Safety Disclosures

Part II

Market for Registrant's Common Equity, Related Stockholder Matters and Issuer 
Purchases of Equity Securities
Selected Financial Data

Management's Discussion and Analysis of Financial Condition and Results of Operations

Item 1

Item 1A

Item 1B

Item 2

Item 3

Item 4

Item 5

Item 6

Item 7

Item 7A

Quantitative and Qualitative Disclosures about Market Risk

Item 8

Item 9

Item 9A

Item 9B

Item 10

Item 11

Item 12

Item 13

Item 14

Financial Statements and Supplementary Data

Changes In and Disagreements with Accountants on Accounting and Financial Disclosure

Controls and Procedures

Other Information

Part III

Directors, Executive Officers and Corporate Governance

Executive Compensation

Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence

Principal Accounting Fees and Services

Part IV

Item 15

Exhibits, Financial Statement Schedules

Signatures

Exhibit 31.1 Chief Executive Officer Section 302 Certification

Exhibit 31.2 Chief Financial Officer Section 302 Certification

Exhibit 32

Section 906 Certifications

1

7

11

11

11

11

12

14

15

84

88

182

182

182

182

182

183

183

183

183

187

 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 1.   BUSINESS

PART I

General

Developments relating to individual aspects of the business of BOK Financial Corporation (“BOK Financial” or “the 
Company”) are described below. Additional discussion of the Company’s activities during the current year appears within Item 
7 “Management’s Discussion and Analysis of Financial Condition and Results of Operations.”

Description of Business

BOK Financial is a financial holding company incorporated in the state of Oklahoma in 1990 whose activities are governed by 
the Bank Holding Company Act of 1956 (“BHCA”), as amended by the Financial Services Modernization Act or Gramm-
Leach-Bliley Act. BOK Financial offers full service banking in Oklahoma, Texas, New Mexico, Northwest Arkansas, Colorado, 
Arizona, and Kansas/Missouri.

BOKF, NA (“the Bank”) is a wholly owned subsidiary bank of BOK Financial. Operating divisions of the Bank include Bank 
of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas and Colorado 
State Bank and Trust. Other wholly owned subsidiaries of BOK Financial include BOSC, Inc., a broker/dealer that engages in 
retail and institutional securities sales and municipal bond underwriting. Other non-bank subsidiary operations do not have a 
significant effect on the Company’s financial statements.

Our overall strategic objective is to emphasize growth in long-term value by building on our leadership position in Oklahoma 
through expansion into other high-growth markets in contiguous states. We operate primarily in the metropolitan areas of Tulsa 
and Oklahoma City, Oklahoma; Dallas, Fort Worth and Houston, Texas; Albuquerque, New Mexico; Denver, Colorado; 
Phoenix, Arizona, and Kansas City, Kansas/Missouri. Our acquisition strategy targets fairly priced quality organizations with 
demonstrated solid growth that would supplement our principal lines of business. We provide additional growth opportunities 
by hiring talent to enhance competitiveness, adding locations and broadening product offerings. Our operating philosophy 
embraces local decision-making in each of our geographic markets while adhering to common Company standards.

Our primary focus is to provide a comprehensive range of nationally competitive financial products and services in a 
personalized and responsive manner. Products and services include loans and deposits, cash management services, fiduciary 
services, mortgage banking and brokerage and trading services to middle-market businesses, financial institutions and 
consumers. Commercial banking represents a significant part of our business. Our credit culture emphasizes building 
relationships by making high quality loans and providing a full range of financial products and services to our customers. Our 
energy financing expertise enables us to offer commodity derivatives for customers to use in their risk management. We also 
offer derivative products for customers to use in managing their interest rate and foreign exchange risk. Our diversified base of 
revenue sources is designed to generate returns in a range of economic situations. Historically, fees and commissions provide 
40 to 45% of our total revenue. Approximately 47% of our revenue came from fees and commission in 2012.

BOK Financial’s corporate headquarters is located at Bank of Oklahoma Tower, P.O. Box 2300, Tulsa, Oklahoma 74192.

The Company’s Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and 
amendments to those reports are available on the Company’s website at www.bokf.com as soon as reasonably practicable after 
the Company electronically files such material with or furnishes it to the Securities and Exchange Commission.

Operating Segments

BOK Financial operates three principal lines of business: Commercial Banking, Consumer Banking and Wealth 
Management. Commercial Banking includes lending, treasury and cash management services and customer risk management 
products for small businesses, middle market and larger commercial customers. Commercial Banking also includes the 
TransFund electronic funds network. Consumer Banking includes retail lending and deposit services and all mortgage banking 
activities. Wealth Management provides fiduciary services, brokerage and trading, private bank services and investment 
advisory services in all markets. Discussion of these principal lines of business appears within the Lines of Business section of 
“Management's Discussion and Analysis of Financial Condition and Results of Operations” and within Note 17 of the 
Company’s Notes to Consolidated Financial Statements, both of which appear elsewhere herein.

1

 
 
 
 
 
 
 
Competition

BOK Financial and its operating segments face competition from other banks, thrifts, credit unions and other non-bank 
financial institutions, such as investment banking firms, investment advisory firms, brokerage firms, investment companies, 
government agencies, mortgage brokers and insurance companies. The Company competes largely on the basis of customer 
services, interest rates on loans and deposits, lending limits and customer convenience. Some operating segments face 
competition from institutions that are not as closely regulated as banks, and therefore are not limited by the same capital 
requirements and other restrictions. All market share information presented below is based upon share of deposits in specified 
areas according to SNL DataSource as of December 31, 2012.

We are the largest financial institution in the state of Oklahoma with 14% of the state’s total deposits. Bank of Oklahoma has 
31% and 12% of the market share in the Tulsa and Oklahoma City areas, respectively. We compete with two banks that have 
operations nationwide and have greater access to funds at lower costs, higher lending limits, and greater access to technology 
resources. We also compete with regional and locally-owned banks in both the Tulsa and Oklahoma City areas, as well as in 
every other community in which we do business throughout the state.

Bank of Texas competes against numerous financial institutions, including some of the largest in the United States, and has a 
market share of approximately 2% in the Dallas, Fort Worth area and 1% in the Houston area. Bank of Albuquerque has a 
number three market share position with 11% of deposits in the Albuquerque area and competes with five large national banks, 
some regional banks and several locally-owned smaller community banks. Colorado State Bank and Trust has a market share of 
approximately 2% in the Denver area. Bank of Arkansas serves Benton and Washington counties in Arkansas with a market 
share of approximately 3%. Bank of Arizona operates as a community bank with locations in Phoenix, Mesa and Scottsdale and 
Bank of Kansas City serves the Kansas City, Kansas/Missouri market. The Company’s ability to expand into additional states 
remains subject to various federal and state laws.

Employees

As of December 31, 2012, BOK Financial and its subsidiaries employed 4,704 full-time equivalent employees. None of the 
Company’s employees are represented by collective bargaining agreements. Management considers its employee relations to be 
good.

Supervision and Regulation

BOK Financial and its subsidiaries are subject to extensive regulations under federal and state laws. These regulations are 
designed to promote safety and soundness, protect consumers and ensure the stability of the banking system as a whole. The 
purpose of these regulations is not necessarily to protect shareholders and creditors. As detailed below, these regulations require 
the Company and its subsidiaries to maintain certain capital balances and require the Company to provide financial support to 
its subsidiaries. These regulations may restrict the Company’s ability to diversify, to acquire other institutions and to pay 
dividends on its capital stock. These regulations also include requirements on certain programs and services offered to our 
customers, including restrictions on fees charged for certain services. 

The following information summarizes certain existing laws and regulations that affect the Company’s operations. It does not 
summarize all provisions of these laws and regulations and  does not include all laws and regulations that affect the Company 
presently or in the future.

General

As a financial holding company, BOK Financial is regulated under the BHCA and is subject to regular inspection, examination 
and supervision by the Board of Governors of the Federal Reserve System (the “Federal Reserve Board”). Under the BHCA, 
BOK Financial files quarterly reports and other information with the Federal Reserve Board.

The Bank is organized as a national banking association under the National Banking Act, and is subject to regulation, 
supervision and examination by the Office of the Comptroller of the Currency (the “OCC”), the Federal Deposit Insurance 
Corporation (the “FDIC”), the Federal Reserve Board, the Consumer Financial Protection Bureau and other federal and state 
regulatory agencies. The OCC has primary supervisory responsibility for national banks and must approve certain corporate or 
structural changes, including changes in capitalization, payment of dividends, change of place of business, and establishment of 
a branch or operating subsidiary. The OCC performs examinations concerning safety and soundness, the quality of management 
and directors, information technology and compliance with applicable regulations. The National Banking Act authorizes the 
OCC to examine every national bank as often as necessary.

2

 
 
 
 
 
 
 
A financial holding company, and the companies under its control, are permitted to engage in activities considered “financial in 
nature” as defined by the BHCA, Gramm-Leach-Bliley Act and Federal Reserve Board interpretations. Activities that are 
“financial in nature” include securities underwriting and dealing, insurance underwriting, merchant banking, operating a 
mortgage company, performing certain data processing operations, servicing loans and other extensions of credit, providing 
investment and financial advice, owning and operating savings and loan associations, and leasing personal property on a full 
pay-out, non-operating basis. In order for a financial holding company to commence any new activity permitted by the BHCA, 
each insured depository institution subsidiary of the financial holding company must have received a rating of at least 
satisfactory in its most recent examination under the Community Reinvestment Act. A financial holding company is required to 
notify the Federal Reserve Board within thirty days of engaging in new activities determined to be “financial in nature.” BOK 
Financial is engaged in some of these activities and has notified the Federal Reserve Board.

The BHCA requires the Federal Reserve Board’s prior approval for the direct or indirect acquisition of more than five percent 
of any class of voting stock of any non-affiliated bank. Under the Federal Bank Merger Act, the prior approval of the OCC is 
required for a national bank to merge with another bank or purchase the assets or assume the deposits of another bank. In 
reviewing applications seeking approval of merger and acquisition transactions, the bank regulatory authorities consider, 
among other things, the competitive effect and public benefits of the transactions, the capital position of the combined 
organization, the applicant’s performance record under the Community Reinvestment Act and fair housing laws and the 
effectiveness of the subject organizations in combating money laundering activities.

A financial holding company and its subsidiaries are prohibited under the BHCA from engaging in certain tie-in arrangements 
in connection with the provision of any credit, property or services. Thus, a subsidiary of a financial holding company may not 
extend credit, lease or sell property, furnish any services or fix or vary the consideration for these activities on the condition 
that (1) the customer obtain or provide additional credit, property or services from or to the financial holding company or any 
subsidiary thereof, or (2) the customer may not obtain some other credit, property or services from a competitor, except to the 
extent reasonable conditions are imposed to insure the soundness of credit extended.

The Bank and other non-bank subsidiaries are also subject to other federal and state laws and regulations. For example, BOSC, 
Inc., the Company’s broker/dealer subsidiary that engages in retail and institutional securities sales and municipal bond 
underwriting, is regulated by the Securities and Exchange Commission (“SEC”), the Financial Industry Regulatory Authority 
(“FINRA”), the Federal Reserve Board, and state securities regulators. As another example, Bank of Arkansas is subject to 
certain consumer-protection laws incorporated in the Arkansas Constitution, which, among other restrictions, limit the 
maximum interest rate on general loans to five percent above the Federal Reserve Discount Rate and limit the rate on consumer 
loans to the lower of five percent above the discount rate or seventeen percent.

Dodd-Frank Wall Street Reform and Consumer Protection Act

On July 21, 2010, the Dodd-Frank Wall Street Reform and Consumer Protection Act (the "Dodd-Frank Act") was signed into 
law, giving federal banking agencies authority to increase regulatory capital requirements, impose additional rules and 
regulations over consumer financial products and services and limit the amount of interchange fees that may be charged in an 
electronic debit transaction. In addition, the Dodd-Frank Act made permanent the $250,000 limit for federal deposit insurance 
and provided unlimited federal deposit insurance until January 1, 2013 for non-interest bearing demand deposit accounts. It 
also repealed prohibitions on payment of interest on demand deposits, which could impact how interest is paid on business 
transaction and other accounts. Further, the Dodd-Frank Act prohibits banking entities from engaging in proprietary trading and 
restricts banking entities sponsorship of or investment in private equity funds and hedge funds. Many of the regulations 
required to implement the Dodd-Frank Act have yet to be adopted and the full impact of this legislation on fee income and 
operating expense remains unknown. However, the potential reduction in revenue and increase in costs could be significant.

The Durbin Amendment to the Dodd-Frank Act required that interchange fees on electronic debit transactions paid by 
merchants must be “reasonable and proportional to the cost incurred by the issuer” and prohibited card network rules that have 
limited price competition among networks. Effective October 1, 2011, the Federal Reserve issued its final ruling to implement 
the Durbin Amendment. This ruling established a cap on interchange fees banks with more than $10 billion in total assets can 
charge merchants for certain debit card transactions.  The Durbin Amendment interchange fee cap reduced annual non-interest 
income by approximately $19 million. See additional discussion in Management's Discussion and Analysis of Other Operating 
Revenue following. The Durbin Amendment also requires all banks to comply with the prohibition on network exclusivity and 
routing requirements. Debit card issuers are required to make at least two unaffiliated networks available to merchants. The 
final network exclusivity and routing requirements, which became effective April 1, 2012, did not have a significant impact on 
the Company.

3

 
 
 
 
 
 
 
The Dodd-Frank Act established the Consumer Financial Protection Bureau ("CFPB") with powers to supervise and enforce 
consumer protection laws. The CFPB has broad rule-making authority for a wide range of consumer protection laws that apply 
to all banks and savings institutions, including the authority to prohibit "unfair, deceptive or abusive" acts and practices. 
Established July 21, 2011, the CFPB has examination and enforcement authority over all banks and savings institutions with 
more than $10 billion in assets for certain designated consumer laws and regulations. The CFPB issued mortgage servicing 
standards and mortgage lending rules, including “qualified mortgage” that are designed to protect consumers and ensure the 
reliability of mortgages. Those rules are effective in early 2014.

The proposed Volcker Rule in Title VI of the Dodd-Frank Act which prohibits banking entities from engaging in proprietary 
trading as defined by the Dodd-Frank Act and restricts sponsorship of, or investment in, private equity funds and hedge funds, 
subject to limited exceptions. Based on the proposed rules, we expect the Company’s trading activity to be largely unaffected, 
as our trading activities, as defined by the Volcker Rule, are done for the benefit of the customers and securities traded are 
mostly exempted under the proposed rules. The Company’s private equity investment activity may be curtailed, but, is not 
expected to result in a material impact to the Company’s financial statements. A compliance program will be required for 
activities permitted under the proposed rules resulting in additional operating and compliance costs to the Company.

Title VII of the Dodd-Frank Act subjects nearly all derivative transactions to the regulations of the Commodity Futures Trading 
Commission (“CFTC”) or SEC. This includes registration, recordkeeping, reporting, capital, margin and business conduct 
requirements on swap dealers and major swap participants. In 2012, the CFTC and SEC both approved interim final rules on 
the definition "swap" and “swap dealer" which were effective October 2012. Under these rules, entities transacting in less than 
$8 billion in notional value of swaps over any 12 month period during the first three years after these rules are effective will be 
exempt from the definition of "swap dealer." After that three year period, this threshold may be reduced to $3 billion subject to 
the results of studies the commissions intend to undertake once the derivative rules are effective. The Company currently 
estimates that the nature and volume of swap activity will not require it to register as a swap dealer any time prior to October 
2015. Although the ultimate impact of Title VII remains uncertain, we currently believe its full implementation is likely not to 
impose significantly higher compliance costs on the Company.

Some of the Company’s subsidiaries conduct underwriting and broker-dealer activities which are subject to regulation by the 
SEC, FINRA regulations, as well as other regulatory agencies. Such regulations generally include licensing of certain 
personnel, customer interactions, and trading operations. 

As consumer compliance expectations increase with new regulation and increased oversight, the Company is increasing its 
investment in compliance management systems, including the appointment of a new Chief Compliance Officer effective 
January 1, 2013.

Capital Adequacy and Prompt Corrective Action

The Federal Reserve Board, the OCC and the FDIC have issued substantially similar risk-based and leverage capital guidelines 
applicable to United States banking organizations to ensure capital adequacy based upon the risk levels of assets and off-
balance sheet financial instruments. In addition, these regulatory agencies may from time to time require that a banking 
organization maintain capital above the minimum levels, whether because of its financial condition or actual or anticipated 
growth. Capital adequacy guidelines and prompt corrective action regulations involve quantitative measures of assets, 
liabilities, and certain off-balance sheet items calculated under regulatory accounting practices. Capital amounts and 
classifications are also subject to qualitative judgments by regulators regarding components, risk weighting and other factors.  

The Federal Reserve Board risk-based guidelines currently define a three-tier capital framework. Core capital (Tier 1) includes 
common shareholders' equity and qualifying preferred stock, less goodwill, most intangible assets and other adjustments. 
Supplementary capital (Tier 2) consists of preferred stock not qualifying as Tier 1 capital, qualifying mandatory convertible 
debt securities, limited amounts of subordinated debt, other qualifying term debt and allowances for credit losses, subject to 
limitations. Market risk capital (Tier 3) includes qualifying unsecured subordinated debt. Assets and off-balance sheet 
exposures are assigned to one of four categories of risk-weights, based primarily upon relative credit risk. Risk-based capital 
ratios are calculated by dividing Tier 1 and total capital by risk-weighted assets. For a depository institution to be considered 
well capitalized under the regulatory framework for prompt corrective action, the institution's Tier 1 and total capital ratios 
must be at least 6% and 10% on a risk-adjusted basis, respectively. As of December 31, 2012, BOK Financial's Tier 1 and total 
capital ratios under these guidelines were 12.78% and 15.13%, respectively.

The leverage ratio is determined by dividing Tier 1 capital by adjusted average total assets. Banking organizations are required 
to maintain a ratio of at least 5% to be classified as well capitalized. BOK Financial's leverage ratio at December 31, 2012 was 
9.01%.  

4

 
 
 
 
 
 
 
The Federal Deposit Insurance Corporation Improvement Act of 1991 (the “FDICIA”), among other things, identifies five 
capital categories for insured depository institutions from well capitalized to critically undercapitalized and requires the 
respective federal regulatory agencies to implement systems for prompt corrective action for institutions failing to meet 
minimum capital requirements within such categories. FDICIA imposes progressively more restrictive covenants on operations, 
management and capital distributions, depending upon the category in which an institution is classified.  

The various regulatory agencies have adopted substantially similar regulations that define the five capital categories identified 
by FDICIA, using the total risk-based capital, Tier 1 risk-based capital and leverage capital ratios as the relevant capital 
measures. Such regulations establish various degrees of corrective action to be taken when an institution is considered 
undercapitalized. Under these guidelines, the Bank was considered well capitalized as of December 31, 2012.  

The federal regulatory authorities' current risk-based capital guidelines are based upon the 1988 capital accord of the Basel 
Committee on Banking Supervision (the “BCBS”). The BCBS is a committee of central banks and bank supervisors/regulators 
from the major industrialized countries that develops broad policy guidelines for use by each country's supervisors in 
determining the supervisory policies they apply.  

On September 12, 2010, the Group of Governors and Heads of Supervision (“GHOS”), the oversight body of the BCBS, 
announced changes to strengthen the existing capital and liquidity requirements of internationally-active banking organizations 
commonly referred to as Basel III. In June 2012, federal banking regulators issued a Notice of Proposed Rulemaking that will 
incorporate Basel III capital changes for substantially all U.S. banking organizations. If adopted as proposed, these changes will 
establish a 7% threshold for the Tier 1 common equity ratio consisting of a minimum level plus a capital conservation buffer. 
Our estimated Tier 1 common equity ratio based on existing Basel I standards was 12.59% at December 31, 2012. Our 
estimated Tier 1 common equity ratio under a fully phased in Basel III framework is approximately 12.15%, nearly 515 basis 
points above the 7% regulatory threshold. This estimate is subject to interpretation of rules that are not yet final. Additionally, 
the proposed definition of Tier 1 common equity includes unrealized gains and losses on available for sale securities which will 
vary based on market conditions.

In accordance with the Dodd-Frank Act, the Federal Reserve must publish regulations that require bank holding companies with 
$10 billion to $50 billion in assets to perform annual capital stress tests. The requirements for annual capital stress tests will 
become effective for the Company in the fourth quarter of 2014 with public disclosure of specified results to occur in June of 
2015. The resulting capital stress test process may place constraints on capital distributions or require increases in regulatory 
capital under certain circumstances. 

Further discussion of regulatory capital, including regulatory capital amounts and ratios, is set forth under the heading 
“Liquidity and Capital” within “Management's Discussion and Analysis of Financial Condition and Results of Operations” and 
in Note 15 of the Company's Notes to Consolidated Financial Statements, both of which appear elsewhere herein.    

Deposit Insurance

Substantially all of the deposits held by the Bank are insured up to applicable limits by the Deposit Insurance Fund (“DIF”) of 
the FDIC and are subject to deposit insurance assessments to maintain the DIF. In 2011, the FDIC released a final rule to 
implement provisions of the Dodd-Frank Act that affect deposit insurance assessments. Among other things, the Dodd-Frank 
Act raised the minimum designated reserve ratio from 1.15% to 1.35% of estimated insured deposits, removed the upper limit 
of the designated reserve ratio, required that the designated reserve ratio reach 1.35% by September 30, 2020, and required that 
the FDIC offset the effect of increasing the minimum designated reserve ratio on depository institutions with total assets of less 
than $10 billion. The Dodd-Frank Act also required that the FDIC redefine the assessment base to average consolidated assets 
minus average tangible equity. This final rule reduced our deposit insurance assessment beginning in the second half of 2011.

In November, 2009 the FDIC required insured institutions to prepay over three years of estimated insurance assessments in 
order to strengthen the cash position of the DIF.  Any prepaid assessment not exhausted as of June 30, 2013 will be 
returned. The Bank prepaid $78 million of deposit insurance assessments. As of December 31, 2012, $30 million of prepaid 
deposit insurance assessments remain and are included in Other assets on the Consolidated Balance Sheet of the Company.

5

 
 
 
 
 
 
 
 
 
Dividends

A key source of liquidity for BOK Financial is dividends from the Bank, which is limited by various banking regulations to net 
profits, as defined, for the year plus retained profits for the preceding two years and further restricted by minimum capital 
requirements. Based on the most restrictive limitations as well as management’s internal capital policy, the Bank had excess 
regulatory capital and could declare up to $48 million of dividends without regulatory approval as of December 31, 2012. This 
amount is not necessarily indicative of amounts that may be available to be paid in future periods.

Source of Strength Doctrine

According to Federal Reserve Board policy, a bank holding company is expected to act as a source of financial strength to each 
subsidiary bank and to commit resources to support each such subsidiary. This support may be required at times when a bank 
holding company may not be able to provide such support. 

Transactions with Affiliates

The Federal Reserve Board regulates transactions between the Company and its subsidiaries. Generally, the Federal Reserve 
Act and Regulation W, as amended by the Dodd-Frank Act, limit the Company’s banking subsidiary and its subsidiaries, to 
lending and other “covered transactions” with affiliates. The aggregate amount of covered transactions a banking subsidiary or 
its subsidiaries may enter into with an affiliate may not exceed 10% of the capital stock and surplus of the banking subsidiary. 
The aggregate amount of covered transactions with all affiliates may not exceed 20% of the capital stock and surplus of the 
banking subsidiary.

Covered transactions with affiliates are also subject to collateralization requirements and must be conducted on arm’s length 
terms. Covered transactions include (a) a loan or extension of credit by the banking subsidiary, including derivative contracts, 
(b) a purchase of securities issued to a banking subsidiary, (c) a purchase of assets by the banking subsidiary unless otherwise 
exempted by the Federal Reserve, (d) acceptance of securities issued by an affiliate to the banking subsidiary as collateral for a 
loan, and (e) the issuance of a guarantee, acceptance or letter of credit by the banking subsidiary on behalf of an 
affiliate. Effective July 21, 2012, the Dodd-Frank Act expanded the scope of the Covered Transaction Rules. These expanded 
rules may further restrict transactions between BOKF’s subsidiaries.

Bank Secrecy Act and USA PATRIOT Act

The Bank Secrecy Act (“BSA”) and the The USA PATRIOT Act of 2001 (“PATRIOT Act”) imposes many requirements on 
financial institutions in the interest of national security and law enforcement. BSA requires banks to maintain records and file 
suspicious activity reports that are of use to law enforcement and regulators in combating money laundering and other financial 
crimes. The Company must have a designated BSA Officer, internal controls, independent testing and training programs 
commensurate with the size and risk profile of the Company. As part of its internal control program, the Company is expected 
to have effective customer due diligence and enhanced due diligence requirements for high-risk customers, as well as processes 
to prohibit transaction with entities subject to Office of Foreign Asset Control sanctions. Documentation and recordkeeping 
requirements, as well as system requirements, aimed identifying and reporting suspicious activity reporting, must increase with 
the Company's size and complexity.

The Company has a low tolerance for customers, products or services that pose a more-than-normal degree of risk for financial 
crimes. However, as drug cartels, criminal organizations and terrorist regimes seeking to launder money through the U.S. 
financial systems have become more sophisticated, the Company is making significant investments in suspicious activity 
monitoring systems and other program elements, including staffing.

Failure to implement or maintain adequate programs and controls to combat terrorist financing and money laundering may have 
serious legal and reputational consequences.

6

 
 
 
 
 
 
 
Governmental Policies and Economic Factors

The operations of BOK Financial and its subsidiaries are affected by legislative changes and by the policies of various 
regulatory authorities and, in particular, the  policies of the Federal Reserve Board. The Federal Reserve Board has statutory 
objectives to maximize employment and maintain price stability. Among the instruments of monetary policy used by the 
Federal Reserve Board to implement these objectives are: open-market operations in U.S. Government securities, changes in 
the discount rate and federal funds rate on bank borrowings, and changes in reserve requirements on bank deposits. The effect 
of future changes in such policies on the business and earnings of BOK Financial and its subsidiaries is uncertain.

In response to the significant recession in business activity which began in 2007, the Federal Reserve took aggressive actions to 
reduce interest rates and provide liquidity. While many of the crisis-related programs have expired or been closed, the Federal 
Reserve continues to put downward pressure on longer-term interest rates through purchases of longer-term securities. 
Additionally, the government continues to enact economic stimulus legislation and policies, including increases in government 
spending, reduction of certain taxes and home affordability programs. The Federal Reserve has indicated its intention to 
maintain historically low interest rates for the foreseeable future. The short-term effectiveness and long-term impact of these 
programs on the economy in general and on BOK Financial Corporation in particular are uncertain.

BOK Financial does not engage in operations in foreign countries, nor does it lend to foreign governments.

Foreign Operations

ITEM 1A.   RISK FACTORS

The United States economy experienced a significant recession from 2007 to 2009. Business activity across a wide range of 
industries and geographic regions decreased and unemployment increased significantly. The financial services industry and 
capital markets were adversely affected by significantly declining asset values, rising delinquencies and defaults, and restricted 
liquidity. Numerous financial institutions failed or required a significant amount of government assistance due to credit losses 
and liquidity shortages. The rate of economic recovery remains slow and unemployment has remained persistently high. The 
Federal Reserve Board continues to take steps to promote more robust economic growth including maintaining a historically 
low federal funds rate for an extended period of time and promoting low intermediate and long-term interest rates. The current 
effect of these actions reduces earnings by narrowing net interest margins as maturing fixed-rate loans are refinanced and cash 
flow from the securities portfolio are reinvested at lower current rates. The long-term effect subjects banks to future interest 
rate risk once rates increase to more normal levels.

Adverse factors could impact BOK Financial's ability to implement its operating strategy.

Although BOK Financial has developed an operating strategy which it expects to result in continuing improved financial 
performance, BOK Financial cannot assure that it will be successful in fulfilling this strategy or that this operating strategy will 
be successful. Achieving success is dependent upon a number of factors, many of which are beyond BOK Financial's direct 
control. Factors that may adversely affect BOK Financial's ability to implement its operating strategy include:

• 
• 
• 
• 
• 
• 
• 
• 

deterioration of BOK Financial's asset quality;
inability to control BOK Financial's noninterest expenses;
inability to increase noninterest income;
deterioration in general economic conditions, especially in BOK Financial's core markets;
inability to access capital;
decreases in net interest margins;
increases in competition;
adverse regulatory developments.

Adverse regional economic developments could negatively affect BOK Financial's business.

At December 31, 2012, 44% of our loan portfolio is attributed to businesses and individuals in the state of Oklahoma and 32% 
is attributed to businesses and individuals in the state of Texas. Poor economic conditions in Oklahoma, Texas or other markets 
in the southwest region may cause BOK Financial to incur losses associated with higher default rates and decreased collateral 
values in BOK Financial's loan portfolio. A regional economic downturn could also adversely affect revenue from brokerage 
and trading activities, mortgage loan originations and other sources of fee-based revenue.

7

 
 
 
 
 
 
 
Adverse economic factors affecting particular industries could have a negative effect on BOK Financial customers and their 
ability to make payments to BOK Financial.

Certain industry-specific economic factors also affect BOK Financial. For example, 20% of BOK Financial's total loan 
portfolio at December 31, 2012 is comprised of loans to borrowers in the energy industry, which is historically a cyclical 
industry. Low commodity prices may adversely affect that industry and, consequently, may affect BOK Financial's business 
negatively. The effect of volatility in commodity prices on our customer derivatives portfolio could adversely affect our 
liquidity and regulatory capital. In addition, BOK Financial's loan portfolio includes commercial real estate loans. A downturn 
in the real estate industry in general or in certain segments of the commercial real estate industry in Oklahoma and the 
southwest region could also have an adverse effect on BOK Financial's operations.

Adverse global economic factors could have a negative effect on BOK Financial customers and counterparties.

Poor economic conditions globally, including those of the European Union, could impact BOK Financial’s customers and 
counterparties with which we do business. We have no direct exposure to European sovereign debt and our aggregate gross 
exposure to European financial institutions totaled $6.6 million at December 31, 2012. In addition, we have an aggregate gross 
exposure to internationally active domestic financial institutions of approximately $270 million at December 31, 2012. The 
financial condition of these institutions is monitored on an on-going basis. We have not identified any significant customer 
exposures to European sovereign debt or European financial institutions.

Fluctuations in interest rates could adversely affect BOK Financial's business.

BOK Financial's business is highly sensitive to:

• 

• 
• 

the monetary policies implemented by the Federal Reserve Board, including the discount rate on bank borrowings and 
changes in reserve requirements, which affect BOK Financial's ability to make loans and the interest rates we may 
charge;
changes in prevailing interest rates, due to the dependency of the Bank on interest income;
open market operations in U.S. Government securities.

A significant increase in market interest rates, or the perception that an increase may occur, could adversely affect both BOK 
Financial's ability to originate new loans and BOK Financial's ability to grow. Conversely, a decrease in interest rates could 
result in acceleration in the payment of loans, including loans underlying BOK Financial's holdings of residential mortgage-
backed securities and termination of BOK Financial's mortgage servicing rights. In addition, changes in market interest rates, 
changes in the relationships between short-term and long-term market interest rates or changes in the relationships between 
different interest rate indices, could affect the interest rates charged on interest-earning assets differently than the interest rates 
paid on interest-bearing liabilities. This difference could result in an increase in interest expense relative to interest income 
which would reduce the Company’s net interest revenue. In a low interest rate environment, the Company's ability to support 
net interest revenue through continued securities portfolio growth or further reduce deposit costs could be limited. An increase 
in market interest rates also could adversely affect the ability of BOK Financial's floating-rate borrowers to meet their higher 
payment obligations. If this occurred, it could cause an increase in nonperforming assets and net charge-offs, which could 
adversely affect BOK Financial's business.

Changes in mortgage interest rates could adversely affect mortgage banking operations as well as BOK Financial's 
substantial holdings of residential mortgage-backed securities and mortgage servicing rights. 

Our available for sale residential mortgage-backed security portfolio represents investment interests in pools of residential 
mortgages, composing $10 billion or 36% of total assets of the Company at December 31, 2012. Residential mortgage-backed 
securities are highly sensitive to changes in interest rates. BOK Financial mitigates this risk somewhat by investing principally 
in shorter duration mortgage products, which are less sensitive to changes in interest rates. A significant decrease in interest 
rates has led mortgage holders to refinance the mortgages constituting the pool backing the securities, subjecting BOK 
Financial to a risk of prepayment and decreased return on investment due to subsequent reinvestment at lower interest rates. A 
significant decrease in interest rates has also accelerated premium amortization. Conversely, a significant increase in interest 
rates could cause mortgage holders to extend the term over which they repay their loans, which delays the Company’s 
opportunity to reinvest funds at higher rates.

Residential mortgage-backed securities are also subject to credit risk from delinquency or default of the underlying loans. BOK 
Financial mitigates this risk somewhat by investing in securities issued by U.S. government agencies. Principal and interest 
payments on the loans underlying these securities are guaranteed by these agencies.

8

 
 
 
 
 
 
 
The Federal Reserve Board and other government agencies have implemented policies and programs to stimulate the U.S. 
economy and housing market. These policies and programs have significantly reduced both primary mortgage interest rates, the 
rates paid by borrowers, and secondary mortgage interest rates, the rates required by investors in mortgage backed securities. 
They have also reduced barriers to mortgage refinancing such as insufficient home values. 

BOK Financial derives a substantial amount of revenue from mortgage activities, including $129 million from the production 
and sale of mortgage loans, $40 million from the servicing of mortgage loans and $25 million from sales of financial 
instruments to other mortgage lenders. These activities, as well our substantial holdings of residential mortgage backed 
securities and mortgage servicing rights may be adversely affected by changes in government policies and programs.

In addition, as part of BOK Financial's mortgage banking business, BOK Financial has substantial holdings of mortgage 
servicing rights, totaling $101 million or 0.36% of total assets at December 31, 2012. The value of these rights is also very 
sensitive to changes in interest rates. Falling interest rates tend to increase loan prepayments, which may lead to cancellation of 
the related servicing rights. BOK Financial's investments and dealings in mortgage-related products increase the risk that 
falling interest rates could adversely affect BOK Financial's business. BOK Financial attempts to manage this risk by 
maintaining an active hedging program for its mortgage servicing rights. BOK Financial's hedging program has only been 
partially successful in recent years. The value of mortgage servicing rights may also decrease due to rising delinquency or 
default of the loans serviced. This risk is mitigated somewhat by adherence to underwriting standards on loans originated for 
sale.

Market disruptions could impact BOK Financial’s funding sources.

BOK Financial’s subsidiary bank may rely on other financial institutions and the Federal Home Loan Bank of Topeka as a 
significant source of funds. Our ability to fund loans, manage our interest rate risk and meet other obligations depends on funds 
borrowed from these sources. The inability to borrow funds at market interest rates could have a material adverse effect on our 
operations.

Substantial competition could adversely affect BOK Financial.

Banking is a competitive business. BOK Financial competes actively for loan, deposit and other financial services business in 
the southwest region of the United States. BOK Financial's competitors include a large number of small and large local and 
national banks, savings and loan associations, credit unions, trust companies, broker-dealers and underwriters, as well as many 
financial and nonfinancial firms that offer services similar to BOK Financial's. Large national financial institutions have 
substantial capital, technology and marketing resources. Such large financial institutions may have greater access to capital at a 
lower cost than BOK Financial does, which may adversely affect BOK Financial's ability to compete effectively.

BOK Financial has expanded into markets outside of Oklahoma, where it competes with a large number of financial institutions 
that have an established customer base and greater market share than BOK Financial. BOK Financial may not be able to 
continue to compete successfully in these markets outside of Oklahoma. With respect to some of its services, BOK Financial 
competes with non-bank companies that are not subject to regulation. The absence of regulatory requirements may give non-
banks a competitive advantage.

Government regulations could adversely affect BOK Financial.

BOK Financial and its subsidiaries are extensively regulated under both federal and state law. In particular, BOK Financial is 
subject to the BHCA, the National Bank Act, the Dodd-Frank Act and many other laws and regulations.  In the past, BOK 
Financial's business has been materially affected by these regulations. For example, regulations limit BOK Financial's business 
to banking and related businesses, limit the location of BOK Financial's branches and offices, as well as the amount of deposits 
that it can hold in a particular state and have added pricing constraints to our transaction card business. Regulations may limit 
BOK Financial's ability to grow and expand into new markets and businesses.

Additionally, under the Community Reinvestment Act, BOK Financial is required to provide services in traditionally 
underserved areas. BOK Financial's ability to make acquisitions and engage in new business may be limited by these 
requirements.

Bank regulations require us to maintain specified capital ratios and proposed Dodd-Frank Act and Basel III capital rules will 
likely increase the levels of required capital, and to stress-test our capital under various economic scenarios. Any risk of failure 
to meet minimum required capital ratios would limit the growth potential of BOK Financial's business.

9

 
 
 
 
 
 
 
Under a long-standing policy of the Board of Governors of the Federal Reserve System, a bank holding company is expected to 
act as a source of financial strength for its subsidiary bank. As a result of that policy, BOK Financial may be required to commit 
financial and other resources to its subsidiary bank in circumstances where we might not otherwise do so.

The trend of increasingly extensive regulation is likely to continue and become more costly in the future. Laws, regulations or 
policies currently affecting BOK Financial and its subsidiaries may change. The implementation of the Dodd-Frank Act has and 
will continue to affect BOK Financial’s businesses, including interchange revenue, mortgage banking, derivative and trading 
activities on behalf of customers, consumer products and funds management. 

Regulatory authorities may change their interpretation of these statutes and regulations and are likely to increase their 
supervisory activities, including the OCC, our primary regulator, and the CFPB, our new regulator for certain designated 
consumer laws and regulations. Violations of laws and regulations could limit the growth potential of BOK Financial's 
businesses.  

Adverse political environment could negatively impact BOK Financial’s business.

As a result of the financial crisis and related government intervention to stabilize the banking system, there have been a series 
of laws and related regulations proposed or enacted in an attempt to ensure the crisis is not repeated. Many of the proposed new 
regulations are far-reaching. The intervention by the government also impacted populist sentiment with a negative view of 
financial institutions. This sentiment may increase litigation risk to the Company. While the Company did not participate in the 
Troubled Asset Relief Program and performed well throughout the downturn, the adverse political environment could have an 
adverse impact on BOK Financial’s future operations. 

Statutory restrictions on subsidiary dividends and other distributions and debts of BOK Financial's subsidiaries could limit 
amounts BOK Financial's subsidiaries may pay to BOK Financial.

BOK Financial is a financial holding company, and a substantial portion of BOK Financial's cash flow typically comes from 
dividends that BOK Financial's bank and nonbank subsidiaries pay to BOK Financial. Various statutory provisions restrict the 
amount of dividends BOK Financial's subsidiaries can pay to BOK Financial without regulatory approval. Management also 
developed, and the BOK Financial board of directors approved, an internal capital policy that is more restrictive than the 
regulatory capital standards. Subsidiary creditors are entitled to receive distributions from the assets of that subsidiary in the 
event of liquidation before BOK Financial, as holder of an equity interest in the subsidiary, is entitled to receive any of the 
assets of the subsidiary. However, if BOK Financial is a creditor of the subsidiary with recognized claims against it, BOK 
Financial will be in the same position as other creditors.

Although publicly traded, BOK Financial's common stock has substantially less liquidity than the average trading market 
for a stock quoted on the NASDAQ National Market System.

A relatively small fraction of BOK Financial's outstanding common stock is actively traded. The risks of low liquidity include 
increased volatility of the price of BOK Financial's common stock. Low liquidity may also limit holders of BOK Financial's 
common stock in their ability to sell or transfer BOK Financial's shares at the price, time and quantity desired.

BOK Financial's principal shareholder controls a majority of BOK Financial's common stock.

Mr. George B. Kaiser owns approximately 62% of the outstanding shares of BOK Financial's common stock at December 31, 
2012. Mr. Kaiser is able to elect all of BOK Financial's directors and effectively control the vote on all matters submitted to a 
vote of BOK Financial's common shareholders. Mr. Kaiser's ability to prevent an unsolicited bid for BOK Financial or any 
other change in control could have an adverse effect on the market price for BOK Financial's common stock. A substantial 
majority of BOK Financial's directors are not officers or employees of BOK Financial or any of its affiliates. However, because 
of Mr. Kaiser's control over the election of BOK Financial's directors, he could change the composition of BOK Financial's 
Board of Directors so that it would not have a majority of outside directors.

Possible future sales of shares by BOK Financial's principal shareholder could adversely affect the market price of BOK 
Financial's common stock.

Mr. Kaiser has the right to sell shares of BOK Financial's common stock in compliance with the federal securities laws at any 
time, or from time to time. The federal securities laws will be the only restrictions on Mr. Kaiser's ability to sell. Because of his 
current control of BOK Financial, Mr. Kaiser could sell large amounts of his shares of BOK Financial's common stock by 

10

 
 
 
 
 
 
 
causing BOK Financial to file a registration statement that would allow him to sell shares more easily. In addition, Mr. Kaiser 
could sell his shares of BOK Financial's common stock without registration under Rule 144 of the Securities Act. Although 
BOK Financial can make no predictions as to the effect, if any, that such sales would have on the market price of BOK 
Financial's common stock, sales of substantial amounts of BOK Financial's common stock, or the perception that such sales 
could occur, could adversely affect market prices. If Mr. Kaiser sells or transfers his shares of BOK Financial's common stock 
as a block, another person or entity could become BOK Financial's controlling shareholder.

Dependence on technology increases cyber security risk.

As a financial institution, we process a significant number of customer transactions and possess a significant amount of 
sensitive customer information. We engage certain third-party vendors to support our data processing systems. As technology 
advances, the ability to initiate transactions and access data has become more widely distributed among mobile phones, 
personal computers, automated teller machines, remote deposit capture sites and similar access points. These technological 
advances increase cyber security risk. While the Company maintains programs intended to prevent or limit the effects of cyber 
security risk, there is no assurance that unauthorized transactions or unauthorized access to customer information will not 
occur. The financial, reputational and regulatory impact of unauthorized transactions or unauthorized access to customer 
information could be significant.

ITEM 1B.   UNRESOLVED STAFF COMMENTS

None.

ITEM 2.   PROPERTIES

BOK Financial and its subsidiaries own and lease improved real estate that is carried at $183 million, net of depreciation and 
amortization. The Company’s principal offices are located in leased premises in the Bank of Oklahoma Tower in Tulsa, 
Oklahoma. Banking offices are primarily located in Tulsa and Oklahoma City, Oklahoma; Dallas, Fort Worth and Houston, 
Texas; Albuquerque, New Mexico; Denver, Colorado; Phoenix, Arizona; and Kansas City, Kansas/Missouri. Primary 
operations facilities are located in Tulsa and Oklahoma City, Oklahoma; Dallas, Texas and Albuquerque, New Mexico. The 
Company’s facilities are suitable for their respective uses and present needs.

The information set forth in Notes 5 and 14 of the Company’s Notes to Consolidated Financial Statements, which appear 
elsewhere herein, provides further discussion related to properties.

ITEM 3.   LEGAL PROCEEDINGS

The information set forth in Note 14 of the Company’s Notes to Consolidated Financial Statements, which appear elsewhere 
herein, provides discussion related to legal proceedings.

ITEM 4.   MINE SAFETY DISCLOSURES

Not applicable.

11

 
 
 
 
 
 
 
 
 
PART II

ITEM 5.   MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 
ISSUER PURCHASES OF EQUITY SECURITIES

BOK Financial’s $0.00006 par value common stock is traded on the NASDAQ Stock Market under the symbol BOKF. As of 
January 31, 2013, common shareholders of record numbered 835 with 68,369,705 shares outstanding.

The highest and lowest closing bid price for shares and cash dividends per share of BOK Financial common stock follows:

2012:

Low

High

Cash dividends

2011:

Low

High

Cash dividends

1  Includes $1.00 per share special cash dividend. 

First

Second

Third

Fourth

$

52.56

$

53.34

$

55.63

$

54.19

59.02

0.33

58.12

0.38

59.47

0.38

59.77
1.38 1

$

50.37

$

50.13

$

44.00

$

56.32

0.25

54.72

0.275

55.81

0.275

45.68

55.90

0.33

12

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Shareholder Return Performance Graph

Set forth below is a line graph comparing the change in cumulative shareholder return of the NASDAQ Index, the NASDAQ 
Bank Index, and the KBW 50 Bank Index for the period commencing December 31, 2007 and ending December 31, 2012.*

Index
BOK Financial Corporation
NASDAQ Composite
NASDAQ Bank Index
KBW 50

12/31/2007
100.00
100.00
100.00
100.00

12/31/2008
79.56
60.02
78.46
52.45

Period Ending

12/31/2009
95.78
87.24
65.67
51.53

12/31/2010
109.82
103.08
74.97
63.57

12/31/2011
115.52
102.26
67.10
48.83

12/31/2012
119.71
120.42
79.64
64.96

*  Graph assumes value of an investment in the Company's Common Stock for each index was $100 on December 31, 2007. The KBW 50 
Bank index is the Keefe, Bruyette & Woods, Inc. index, which is available only for calendar quarter end periods.  Cash dividends on 
Common Stock are assumed to have been reinvested in BOK Financial Common Stock.

13

 
 
 
 
 
 
 
 
 
The following table provides information with respect to purchases made by or on behalf of the Company or any “affiliated 
purchaser” (as defined in Rule 10b-18(a)(3) under the Securities Exchange Act of 1934), of the Company’s common stock 
during the three months ended December 31, 2012.

Period

October 1, 2012 to October 31, 2012

November 1, 2012 to November 30, 2012

December 1, 2012 to December 31, 2012

Total 
Number of 
Shares 
Purchased 
as Part of 
Publicly 
Announced 
Plans or 
Programs 1
—

—

—

Maximum
Number of
Shares that
May Yet Be
Purchased
Under the
Plans

1,960,504

1,960,504

1,960,504

Total 
Number of 
Shares 
Purchased 2
91

49,126

30,569

Average 
Price Paid 
per Share

$

$

$

59.17

56.71

54.95

Total
1  On April 24, 2012, the Company's board of directors authorized the Company to repurchase up to two million shares of the Company's 

79,786

—

common stock. As of December 31, 2012, the Company had repurchased 39,496 shares under this plan.

2  The Company routinely repurchases mature shares from employees to cover the exercise price and taxes in connection with employee 

stock option exercises.

ITEM 6.  SELECTED FINANCIAL DATA

The selected financial data is set forth within Table 1 of Item 7, “Management’s Discussion and Analysis of Financial 
Condition and Results of Operations.”

14

 
 
 
 
 
 
 
 
 
 
 
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations

Table 1 -- Consolidated Selected Financial Data

(Dollars in thousands, except per share data)

Selected Financial Data

For the year:

Interest revenue

Interest expense

Net interest revenue

Provision for for credit losses

Fees and commissions revenue

Net income

Period-end:

Loans

Assets

Deposits

Subordinated debentures

Shareholders’ equity
Nonperforming assets2

2012

2011

2010

2009

2008

December 31,

$

791,648

$

811,595

$

851,082

$

914,569

$ 1,061,645

87,322

704,326

(22,000)

632,103

351,191

12,311,456

28,148,631

21,179,060

347,633

2,957,860

276,716

120,101

691,494

(6,050)

528,643

285,875

142,030

709,052

105,139

516,394

246,754

204,205

710,364

195,900

480,512

200,578

414,783

646,862

202,593

415,194

153,232

11,269,743

10,643,036

11,279,698

12,876,006

25,493,946

23,941,603

23,516,831

22,734,648

18,762,580

17,179,061

15,518,228

14,982,607

398,881

398,701

398,539

398,407

2,750,468

2,521,726

2,205,813

1,846,257

356,932

394,469

484,295

342,291

$

$

Profitability Statistics

Earnings per share (based on average equivalent 

shares):

Basic

Diluted

Percentages (based on daily averages):

Return on average assets

Return on average shareholders’ equity

Average shareholders’ equity to average assets

Common Stock Performance

Per Share:

Book value per common share

Market price: December 31 close

Market range – High close

Market range – Low close

Cash dividends declared

Dividend payout ratio

Selected Balance Sheet Statistics

Period-end:

Tier 1 capital ratio

Total capital ratio

Leverage ratio
Tangible common equity ratio1
Allowance for loan losses to nonaccruing loans

Allowance for loan losses to loans
Combined allowances for credit losses to loans 4

$

5.15

5.13

$

4.18

4.17

$

3.63

3.61

$

2.96

2.96

2.27

2.27

0.71%

7.87

9.01

0.87%

9.66

8.98

$

$

32.53

47.52

48.13

22.98

0.945

27.36

40.40

60.84

38.48

0.875

1.34%

1.17%

1.04%

12.09

11.05

43.29

54.46

59.77

52.56

2.47
48.01% 5

$

10.66

10.95

40.36

54.93

56.30

44.00

1.13

$

10.18

10.19

36.97

53.40

55.68

42.89

0.99

27.01%

27.16%

31.93%

38.55%

12.78%

13.27%

12.69%

10.86%

9.40%

16.49

9.15

9.56

125.93

2.25

2.33

16.20

8.74

9.21

126.93

2.75

2.89

14.43

8.05

7.99

86.07

2.59

2.72

12.81

7.89

6.64

77.73

1.81

1.93

15.13

9.01

9.25

160.34

1.75

1.77

15

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 1 -- Consolidated Selected Financial Data

(Dollars in thousands, except per share data)

Miscellaneous (at December 31)

Number of employees (full-time equivalent)

Number of banking locations

Number of TransFund locations

Fiduciary assets
Mortgage loan servicing portfolio3

2012

2011

2010

2009

2008

December 31,

4,704

217

1,970

25,829,038

13,091,482

4,511

212

1,912

4,432

207

1,943

4,355

202

1,896

4,300

202

1,933

22,821,813

22,914,737

20,642,512

18,987,025

12,356,917

12,059,241

7,366,780

5,983,824

1  Shareholders' equity as defined by generally accepted accounting principles in the United State of America less goodwill, intangible assets and equity which 

does not benefit common shareholders divided by total assets less goodwill and intangible assets. 

2  Includes nonaccrual loans, renegotiated loans and assets acquired in satisfaction of loans. Excludes loans past due 90 days or more and still accruing.
3  Includes outstanding principal for loans serviced for affiliates.
4  Includes allowance for loan losses and accrual for off-balance sheet credit risk.
5  Includes $1.00 per share special dividend.

Management’s Assessment of Operations and Financial Condition

Overview

The following discussion is management’s analysis to assist in the understanding and evaluation of the financial condition and 
results of operations of BOK Financial Corporation (“BOK Financial” or “the Company”). This discussion should be read in 
conjunction with the consolidated financial statements and footnotes and selected financial data presented elsewhere in this 
report.

Following the severe recession from 2007 to 2009, economic growth in the United State has been modest and gradual. National 
unemployment rates have improved from 8.5% in December of 2011 to 7.8% in December of 2012. With subdued indications 
of inflation, the U.S. government has provided accommodative economic policy to support growth in the economy and further 
reduction in the unemployment rate. Long-term and short-term interest rates remained at historic lows throughout the year. Low 
national mortgage rates during much of the year sustained a record level of mortgage lending activity. This low interest rate 
environment has presented challenges for all financial institutions as cash flows from loan and securities portfolios are 
reinvested at current rates. The Federal Reserve has continued to affirm its intention to keep interest rates low for the 
foreseeable future. Both personal and corporate balance sheets have improved during the year. Corporations have amassed a 
significant amount of cash, placing the U.S. in a strong position to fund growth opportunities and reinvest. However, this has 
been hindered by the uncertainty in tax and regulatory policy as we address the high level of national debt and deficit issues.

Performance Summary

Net income for the year ended December 31, 2012 totaled $351.2 million or $5.13 per diluted share compared with net income 
of  $285.9 million or $4.17 per diluted share for the year ended December 31, 2011. Net income was up 23% over last year 
primarily due to a record level of mortgage banking revenue and sustained improvement in credit quality.  

Highlights of 2012 included:

•  Net interest revenue totaled $704.3 million for 2012 compared to $691.5 million for 2011. Net interest earned from the 
increase in average loan and securities balances was largely offset by the reinvestment of cash flows from the securities 
portfolio at lower current market rates and decreased loan yield. Net interest margin was 3.14% for 2012 compared to 
3.34% for 2011.

• 

Fees and commissions revenue increased $103.5 million or 20% over 2011. Mortgage banking revenue increased $77.7 
million or 85% over the prior year. BOK Financial originated a record number of residential mortgage loans during the 
year and benefited from improved pricing of loans sold in the secondary market. Brokerage fees and commission revenue 
increased $22.7 million or 22% primarily due to increased mortgage-related securities trading and customer hedging 

16

 
 
 
 
 
 
 
 
 
 
 
 
revenue. Transaction card revenue was down $8.8 million compared to the prior year. Increased transaction volume was 
offset by the impact of debit card interchange fee regulations which were effective in the fourth quarter of 2011. 

•  Operating expenses, excluding changes in the fair value of mortgage servicing rights, totaled $840.4 million, up $61.1 
million or 8% over 2011. Personnel costs increased $61.0 million due largely to incentive compensation. Non-personnel 
expenses were largely unchanged compared to the prior year.

•  The Company recorded a $22.0 million negative provision for credit losses in 2012 and a $6.1 million negative provision 
for credit losses in 2011. Net loans charged off totaled $23.3 million or 0.20% of average loans for 2012 compared to 
$38.5 million or 0.35% of average loans for 2011. Gross charge-offs decreased to $42.1 million in 2012 from $56.8 
million in 2011.

•  The combined allowance for credit losses totaled $217 million or 1.77% of outstanding loans at December 31, 2012 
compared to $263 million or 2.33% of outstanding loans at December 31, 2011. Nonperforming assets  totaled $277 
million or 2.23% of outstanding loans and repossessed assets at December 31, 2012, down from $357 million or 3.13% 
of outstanding loans and repossessed assets at December 31, 2011. During 2012, nonaccruing loans decreased $67 million 
and repossessed assets decreased $19 million.

•  Outstanding loan balances were $12.3 billion at December 31, 2012, up $1.0 billion over the prior year. Commercial loan 
balances grew by $1.1 billion or 17%. Commercial real estate loans decreased $62 million, residential mortgage loans 
increased $71 million and consumer loans decreased $53 million.

•  The available for sale securities portfolio increased by $1.1 billion during 2012 to $11.3 billion at December 31, 2012. 
The  Company  increased  its  holdings  of  low  duration  residential  mortgage-backed  securities  guaranteed  by  U.S. 
government agencies.

• 

Period-end deposits totaled $21.2 billion at December 31, 2012 compared to $18.8 billion at December 31, 2011. Demand 
deposit accounts grew by $2.2 billion. Interest-bearing transaction accounts increased $534 million and time deposits 
decreased $414 million. 

•  The tangible common equity ratio was 9.25% at December 31, 2012 and 9.56% at December 31, 2011. The tangible 
common equity ratio is a non-GAAP measure of capital strength used by the Company and investors based on shareholders’ 
equity as defined by generally accepted accounting principles in the United States of America (“GAAP”) minus intangible 
assets and equity that does not benefit common shareholders. The decrease in tangible common equity was primarily due 
to payment of a special dividend during the year partially offset by retained earnings. 

•  The Company and its subsidiary bank exceeded the regulatory definition of well capitalized. The Company's Tier 1 capital 
ratios, as defined by banking regulations, were 12.78% at December 31, 2012 and 13.27% at December 31, 2011.

•  Regular cash dividends paid on common shares were $1.47 per common share in 2012. In addition, the Company paid 
a special dividend of $1.00 per common share in the fourth quarter of 2012. Cash dividends paid on common shares in 
2011 totaled $1.13.

Net income for the fourth quarter of 2012 totaled $82.6 million or $1.21 per diluted share  compared to $67.0 million or $0.98 
per diluted share for the fourth quarter of 2011. 

Highlights of the fourth quarter of 2012 included:

•  Net interest revenue totaled $173.4 million for the fourth quarter of 2012 compared to $171.5 million for the fourth quarter 
of 2011. Net interest margin was 2.95% for the fourth quarter of 2012 compared to 3.20% for the fourth quarter of 2011. 
Net interest earned from the increase in average loan and securities balances was largely offset by the reinvestment of 
cash flows from the securities portfolio at lower current market rates.

• 

Fees and commissions revenue increased $34.0 million over the prior year to $165.8 million for the fourth quarter of 
2012. Mortgage banking revenue increased $21.0 million due primarily to an increase in loan production volume and 
improved pricing of loans sold. Nearly all other fee-based revenue sources increased over the prior year and quarter.

•  Operating expenses, excluding changes in the fair value of mortgage servicing rights, totaled $226.8 million, up $13.1 
million over the prior year. Personnel costs increased $10.1 million and non-personnel expenses increased $3.0 million. 

•  A $14.0 million negative provision for credit losses was recorded in the fourth quarter of 2012 compared to a $15.0 
million negative provision for credit losses in the fourth quarter of 2011. Net loans charged off totaled $4.3 million in 

17

 
 
 
 
 
 
 
the fourth quarter of 2012 compared to $9.5 million in the fourth quarter of 2011. Gross charge-offs were $8.0 million 
compared to $14.8 million in the prior year.

Critical Accounting Policies & Estimates

The Consolidated Financial Statements and accompanying notes are prepared in accordance with generally accepted 
accounting principles in the United States of America (“GAAP”). The Company's accounting policies are more fully described 
in Note 1 of the Consolidated Financial Statements. Management makes significant assumptions and estimates in the 
preparation of the Consolidated Financial Statements and accompanying notes in conformity with GAAP that may be highly 
subjective, complex and subject to variability. Actual results could differ significantly from these assumptions and estimates. 
The following discussion addresses the most critical areas where these assumptions and estimates could affect the financial 
condition, results of operations and cash flows of the Company. These critical accounting policies and estimates have been 
discussed with the appropriate committees of the Board of Directors.

Allowance for Loan Losses and Accrual for Off-Balance Sheet Credit Risk 

The allowance for loan losses and accrual for off-balance sheet credit risk are assessed by management based on an ongoing 
quarterly evaluation of the probable estimated losses inherent in the loan portfolio and probable estimated losses on unused 
commitments to provide financing. A consistent, well-documented methodology has been developed and is applied by an 
independent Credit Administration department to assure consistency across the Company. The allowance for loan losses 
consists of specific allowances attributed to certain impaired loans that have not yet been charged down to amounts we expect 
to recover, general allowances for unimpaired loans that are based on estimated loss rates by loan class and nonspecific 
allowances for risks beyond factors specific to a particular portfolio segment or loan class. There have been no material 
changes in the approach or techniques utilized in developing the allowance for loan losses and accrual for off-balance sheet 
credit risk during 2012.

Loans are considered impaired when it is probable that we will not collect all amounts due according to the contractual terms of 
the loan agreements, including loans modified in troubled debt restructurings. Internally risk graded loans are evaluated 
individually for impairment. Substantially all commercial and commercial real estate loans and certain residential mortgage and 
consumer loans are risk graded through a quarterly evaluation of the borrower's ability to repay. Certain commercial loans and 
most residential mortgage and consumer loans which represent small balance, homogeneous pools are not risk graded. Non-risk 
graded loans are identified as impaired based on performance status. Generally, non-risk graded loans are considered impaired 
when 90 or more days past due, in bankruptcy or modified in a troubled debt restructuring. 

Specific allowances for impaired loans that have not yet been charged down to amounts we expect to recover are measured by 
an evaluation of estimated future cash flows discounted at the loan's initial effective interest rate or the fair value of collateral 
for certain collateral dependent loans. Collateral value of real property is generally based on third party appraisals that conform 
to Uniform Standards of Professional Appraisal Practice, less estimated selling costs. Appraised values are on an “as-is” basis 
and generally are not adjusted by the Company. Updated appraisals are obtained at least annually or more frequently if market 
conditions indicate collateral values may have declined. Collateral value of mineral rights is determined by our internal staff of 
engineers based on projected cash flows under current market conditions. The value of other collateral is generally determined 
by our special assets staff based on liquidation cash flows under current market conditions. Collateral values and available cash 
resources that support impaired loans are evaluated quarterly.  Historical statistics may be used as a practical way to estimate 
impairment in limited situations, such as when a collateral dependent loan is identified as impaired near the end of a reporting 
period until an updated appraisal of collateral value is received or a full assessment of future cash flows is completed. Estimates 
of future cash flows and collateral values require significant judgments and may be volatile. 

General allowances for unimpaired loans are based on estimated loss rates by loan class. The appropriate historical gross loss 
rate for each loan class is determined by the greater of the current loss rate based on the most recent twelve months or a ten-
year average gross loss rate. Recoveries are not directly considered in the estimation of historical loss rates. Recoveries 
generally do not follow predictable patterns and are not received until well-after the charge-off date as a result of protracted 
legal proceedings. For risk graded loans, historical loss rates are adjusted for changes in risk rating. For each loan class, the 
weighted average current risk grade is compared to the weighted average long-term risk grade. This comparison determines 
whether the risk in each loan class is increasing or decreasing. Historical loss rates are adjusted upward or downward in 
proportion to changes in weighted average risk grading. General allowances for unimpaired loans also consider inherent risks 
identified for a given loan class. Inherent risks include consideration of the loss rates that most appropriately represent the 
current credit cycle and other factors attributable to a specific loan class which have not yet been represented in the historical 
gross loss rates or risk grading. Examples of these factors include changes in commodity prices or engineering imprecision 
which may affect the value of reserves that secure our energy loan portfolio, construction risk that may affect commercial real 

18

 
 
 
 
 
 
 
estate loans, changes in regulations and public policy that may disproportionately impact health care loans and changes in loan 
product types.  

Nonspecific allowances are maintained for risks beyond factors specific to a particular portfolio segment or loan class. These 
factors include trends in the economy in our primary lending areas, concentrations in loans with large balances and other 
relevant factors. 

Fair Value Measurement

Certain assets and liabilities are recorded at fair value in the Consolidated Financial Statements. Fair value is defined by 
applicable accounting guidance as the price to sell an asset or transfer a liability in an orderly transaction between market 
participants in the principal markets for the given asset or liability at the measurement date based on markets conditions at that 
date. An orderly transaction assumes exposure to the market for a customary period for marketing activities prior to the 
measurement date and not a forced liquidation or distressed sale.

A hierarchy for fair value has been established that prioritizes the inputs of valuation techniques used to measure fair value into 
three broad categories:  unadjusted quoted prices in active markets for identical assets or liabilities (Level 1), other observable 
inputs that can be observed either directly or indirectly (Level 2) and unobservable inputs for assets or liabilities (Level 3). Fair 
value may be recorded for certain assets and liabilities every reporting period on a recurring basis or under certain 
circumstances on a non-recurring basis.

The following represents significant fair value measurements included in the Consolidated Financial Statements based on 
estimates. See Note 18 of the Consolidated Financial Statements for additional discussion of fair value measurement and 
disclosure included in the Consolidated Financial Statements.  

Mortgage Servicing Rights

We have a significant investment in mortgage servicing rights. Mortgage servicing rights may be recognized when 
mortgage loans are originated pursuant to an existing plan for sale or, if no such plan exists, when the mortgage loans 
are sold. Our mortgage servicing rights are primarily retained from sales in the secondary market of residential 
mortgage loans we have originated. Occasionally mortgage servicing rights may be purchased from other lenders. 
Both originated and purchased mortgage servicing rights are initially recognized at fair value. The Company has 
elected to carry all mortgage servicing rights at fair value. Changes in fair value are recognized in earnings as they 
occur.

There is no active market for mortgage servicing rights after origination. The fair value of the mortgage servicing 
rights are determined by discounting the projected cash flows. Certain significant assumptions and estimates used in 
valuing mortgage servicing rights are based on current market sources including projected prepayment speeds, 
assumed servicing costs, earnings on escrow deposits, ancillary income and discount rates. Assumptions used to value 
our mortgage servicing rights are considered significant unobservable inputs and represent our best estimate of 
assumptions that market participants would use to value this asset. A separate third party model is used to estimate 
prepayment speeds based on interest rates, housing turnover rates, estimated loan curtailment, anticipated defaults and 
other relevant factors. The prepayment model is updated daily for changes in market conditions and adjusted to better 
correlate with actual performance of our servicing portfolio. The discount rate is based on benchmark rates for 
mortgage loans plus a market spread expected by investors in servicing rights. Significant assumptions used to 
determine the fair value of our mortgage servicing rights are presented in Note 7 to the Consolidated Financial 
Statements. At least annually, we request estimates of fair value from outside sources to corroborate the results of the 
valuation model.

The assumptions used in this model are primarily based on mortgage interest rates. Evaluation of the effect of a 
change in one assumption without considering the effect of that change on other assumptions is not meaningful. 
Considering all related assumptions, we would expect a 50 basis point increase in mortgage interest rates to increase 
the fair value of our servicing rights by $11 million. We would expect a $13 million decrease in the fair value of our 
mortgage servicing rights from a 50 basis point decrease in mortgage interest rates.  

Valuation of Derivative Instruments

We use interest rate derivative instruments to manage our interest rate risk. We also offer interest rate, commodity, 
foreign exchange and equity derivative contracts to our customers. All derivative instruments are carried on the 
19

 
 
 
 
 
 
 
balance sheet at fair value. Fair values for exchange-traded contracts are based on quoted prices in an active market for 
identical instruments. Fair values for over-the-counter interest rate contracts used to manage our interest rate risk are 
provided either by third-party dealers in the contracts or by quotes provided by independent pricing services. 
Information used by these third-party dealers or independent pricing services to determine fair values are considered 
significant other observable inputs. Fair values for interest rate, commodity, foreign exchange and equity contracts 
used in our customer hedging programs are based on valuations generated internally by third-party provided pricing 
models. These models use significant other observable market inputs to estimate fair values. Changes in assumptions 
used in these pricing models could significantly affect the reported fair values of derivative assets and liabilities, 
though the net effect of these changes should not significantly affect earnings.  

Credit risk is considered in determining the fair value of derivative instruments. Deterioration in the credit rating of 
customers or dealers reduces the fair value of asset contracts. The reduction in fair value is recognized in earnings 
during the current period. Fair value adjustments are based on various risk factors including but not limited to 
counterparty credit rating or equivalent loan grading, derivative contract notional size, price volatility of the 
underlying commodity, duration of the derivative contracts and expected loss severity. Expected loss severity is based 
on historical losses for similarly risk-graded commercial loan customers. Deterioration in our credit rating below 
investment grade would affect the fair value of our derivative liabilities. In the event of a credit down-grade, the fair 
value of our derivative liabilities would decrease. The reduction in fair value would be recognized in earnings in the 
current period.

Valuation of Securities

The fair value of our securities portfolio is generally based on a single price for each financial instrument provided to 
us by a third-party pricing service determined by one or more of the following:

•  Quoted prices for similar, but not identical, assets or liabilities in active markets;
•  Quoted prices for identical or similar assets or liabilities in inactive markets;
• 

Inputs other than quoted prices that are observable, such as interest rate and yield curves, volatilities, 
prepayment speeds, loss severities, credit risks and default rates;

•  Other inputs derived from or corroborated by observable market inputs.

The underlying methods used by the third-party pricing services are considered in determining the primary inputs used 
to determine fair values. We evaluate the methodologies employed by the third-party pricing services by comparing 
the price provided by the pricing service with other sources, including brokers' quotes, sales or purchases of similar 
instruments and discounted cash flows to establish a basis for reliance on the pricing service values. Significant 
differences between the pricing service provided value and other sources are discussed with the pricing service to 
understand the basis for their values. Based on all observable inputs, management may adjust prices obtained from 
third-party pricing services to more appropriately reflect the prices that would be received to sell assets or paid to 
transfer liabilities in orderly transactions in the current market. No significant adjustments were made to prices 
provided by third-party pricing services at December 31, 2012 or December 31, 2011.

A portion of our securities portfolio is comprised of debt securities for which third-party services have discontinued 
providing price information due primarily to a lack of observable inputs and other relevant data. We estimate the fair 
value of these securities based on significant unobservable inputs, including projected cash flows discounted at rates 
indicated by comparison to securities with similar credit and liquidity risk. We would expect the fair value to decrease 
$693 thousand if credit spreads utilized in valuing these securities widened by 100 basis points.

Valuation of Impaired Loans and Real Estate and Other Repossessed Assets

The fair value of collateral for certain impaired loans and real estate and other repossessed assets is measured on a 
non-recurring basis. Fair values are generally based on unadjusted third-party appraisals derived principally from or 
corroborated by observable market data. Fair values based on these appraisals are considered to be based on Level 2 
inputs. Fair value measurements based on appraisals that are not based on observable inputs or that require significant 
adjustments by us or fair value measurements that are not based on third-party appraisals are considered to be based 
on Level 3 inputs. Significant unobservable inputs include listing prices for comparable assets, uncorroborated expert 
opinions or management's knowledge of the collateral or industry. 

20

 
 
 
 
 
 
 
 
Goodwill Impairment

Goodwill for each reporting unit is evaluated for impairment annually as of October 1st or more frequently if conditions 
indicate that impairment may have occurred. The evaluation of possible goodwill impairment involves significant judgment 
based upon short-term and long-term projections of future performance.

We identify the geographical market underlying each operating segment as reporting units for the purpose of performing the 
annual goodwill impairment test. This is consistent with the manner in which management assesses the performance of the 
Company and allocates resources. See additional discussion of the operating segments in the Assessment of Operations - Lines 
of Business section following.

We perform a qualitative assessment that evaluates, based on the weight of the evidence, the significance of all identified 
events and circumstances in the context of determining whether it is more likely than not that the fair value of our reporting 
units are less than their carrying amount. This qualitative assessment considers general economic conditions including trends in 
unemployment rates in our primary geographical areas, our earnings and stock price changes during the year, current and 
anticipated credit quality performance and the prolonged low interest rate environment and the impact of increased regulation. 
This qualitative assessment is supplemented by quantitative analysis through which the fair value of each of our reporting units 
is estimated by the discounted future earnings method. Income growth is projected for each of our reporting units over five 
years and a terminal value is computed. The projected income stream is converted to current fair value by using a discount rate 
that reflects a rate of return required by a willing buyer. Assumptions used to value our reporting units are based on growth 
rates, volatility, discount rate and market risk premium inherent in our current stock price. These assumptions are considered 
significant unobservable inputs and represent our best estimate of assumptions that market participants would use to determine 
fair value of the respective reporting units. At December 31, 2012, critical assumptions in our evaluation were a 4% average 
expected long-term growth rate, a 0.78% volatility factor for BOK Financial common stock, an 11.00% discount rate and an 
11.99% market risk premium. The expected long-term growth rate will vary among reporting units and in future years.

The fair value, carrying value and related goodwill of reporting units for which goodwill was attributed as of our annual 
impairment test performed on October 1, 2012 is as follows in Table 2.

Table 2 – Goodwill Allocation by Reporting Unit 
(In thousands)

Fair Value

Carrying 
Value1

Goodwill

$

1,154,159 $
870,514
161,942
249,374
122,788

249,952 $
383,890
55,378
94,140
52,323

7,520
196,183
11,094
39,458
14,853

542,424
67,432
96,729
26,961

206,418
48,785
19,921
12,346

1,683
27,567
2,874
6,899

Commercial:
Oklahoma
Texas
New Mexico
Colorado
Arizona

Consumer:
Oklahoma
Texas
New Mexico
Colorado

Wealth Management:

Oklahoma
Texas
New Mexico
Colorado
Arizona

166,186
214,802
24,041
87,680
12,410
1   Carrying value includes intangible assets attributed to the reporting  unit.

95,374
46,744
4,257
36,787
6,688

1,350
16,372
1,305
30,235
1,569

Based on the results of the primary discounted future earnings test performed as of October 1, 2012, no goodwill impairment 
was noted.

21

 
 
 
 
 
 
 
The fair value of our reporting units determined by the discounted future earnings method was further corroborated by 
comparison to the market capitalization of publicly traded banks of similar size and characteristics in our geographical 
footprint. Considering the results of these two methods, management believes that no goodwill impairment existed as of our 
annual evaluation date.  

As of December 31, 2012, the market value of BOK Financial common stock, a primary input in our goodwill impairment 
analysis, was approximately 8% below the market value used in our most recent annual evaluation. The market value is 
influenced by factors affecting the overall economy and the regional banks sector of the market. Goodwill impairment may be 
indicated at our next annual evaluation date if the market value of our stock declines or sooner if we incur significant 
unanticipated operating losses or if other factors indicate a significant decline in the value of our reporting units. The effect of a 
sustained 10% negative change in the market value of our common stock on September 30, 2012 was simulated. No additional 
impairment was noted by this simulation.

Numerous other factors could affect future impairment analyses including credit losses that exceed projected amounts or failure 
to meet growth projections. Additionally, fee income may be adversely affected by increasing residential mortgage interest rates 
and changes in federal regulations.  

Other-Than-Temporary Impairment

On a quarterly basis, the Company performs separate evaluations of impaired debt and equity investment and available for sale 
securities to determine if the unrealized losses are temporary or other-than-temporary.   

For impaired debt securities, management determines whether it intends to sell or if it is more-likely-than-not that it will be 
required to sell the impaired securities. This determination considers current and forecasted liquidity requirements, regulatory 
and capital requirements and securities portfolio management. All impaired debt securities we intend to sell or we expect to be 
required to sell are considered other-than-temporarily impaired and the full impairment loss is recognized as a charge against 
earnings. All impaired debt securities we do not intend or expect to be required to sell are evaluated further.

Impairment of debt securities rated investment grade by all nationally-recognized rating agencies is considered temporary 
unless specific contrary information is identified. Impairment of securities rated below investment grade by at least one of the 
nationally-recognized rating agencies is evaluated to determine if we expect to recover the entire amortized cost basis of the 
security based on the present value of projected cash flows from individual loans underlying each security. Below investment 
grade securities we own consist primarily of privately issued residential mortgage-backed securities. The primary assumptions 
used to project cash flows are disclosed in Note 2 to the Consolidated Financial Statements.  

We consider the principal and interest cash flows from the underlying loan pool as well as the remaining credit enhancement 
coverage as part of our assessment of cash flows available to recover the amortized cost of our securities. The credit 
enhancement coverage is an estimate of currently remaining subordinated tranches available to absorb losses on pools of loans 
that support the security. 

Credit losses, which are defined as the excess of current amortized cost over the present value of projected cash flows, on 
other-than-temporarily impaired debt securities are recognized as a charge against earnings. Any remaining impairment 
attributed to factors other than credit losses are recognized in accumulated other comprehensive losses. 

Credit losses are based on long-term projections of cash flows which are sensitive to changes in assumptions. Changes in 
assumptions and differences between assumed and actual results regarding unemployment rates, delinquency rates, default 
rates, foreclosures costs and home price depreciation can affect estimated and actual credit losses. Deterioration of these factors 
beyond those described in Note 2 to the Consolidated Financial Statements could result in the recognition of additional credit 
losses.  

We performed a sensitivity analysis of all privately issued residential mortgage-backed securities. Significant assumptions of 
this analysis included an increase in the unemployment rate to 11% and an additional 10% home price depreciation over the 
next twelve months. The results of this analysis indicated an additional $3 million of credit losses are possible. An increase in 
the unemployment rate to 13% with an additional 20% home price depreciation indicates an additional $10 million of credit 
losses are possible.

Impaired equity securities, including perpetual preferred stocks, are evaluated based on our ability and intent to hold the 
securities until fair value recovers over a period not to exceed three years. The assessment of the ability and intent to hold these 

22

 
 
 
 
 
 
 
   
securities considers liquidity needs, asset / liability management objectives and securities portfolio objectives. Factors 
considered when assessing recovery include forecasts of general economic conditions and specific performance of the issuer, 
analyst ratings, and credit spreads for preferred stocks which have debt-like characteristics.  

Income Taxes

Determination of income tax expense and related assets and liabilities is complex and requires estimates and judgments when 
applying tax laws, rules, regulations and interpretations. It also requires judgments as to future earnings and the timing of future 
events. Accrued income taxes represent an estimate of net amounts due to or from taxing jurisdictions based upon these 
estimates, interpretations and judgments.

 Management evaluates the Company's current tax expense or benefit based upon estimates of taxable income, tax credits and 
statutory tax rates. Annually, we file tax returns with each jurisdiction where we conduct business and adjust recognized income 
tax expense or benefit to filed tax returns.

We recognize deferred tax assets and liabilities based upon the differences between the values of assets and liabilities as 
recognized in the financial statements and their related tax basis using enacted tax rates in effect for the year in which the 
differences are expected to be recovered or settled. A valuation allowance is provided when it is more likely than not that some 
portion of the entire deferred tax asset may not be realized based on taxes previously paid in net loss carry-back periods and 
other factors.  

We also recognize the benefit of uncertain income tax positions when based upon all relevant evidence it is more-likely-than-
not that our position would prevail upon examination, including resolution of related appeals or litigation, based upon the 
technical merits of the position. Unrecognized tax benefits, including estimated interest and penalties, are part of our current 
accrued income tax liability. Estimated penalties and interest are recognized in income tax expense. Income tax expense in 
future periods may decrease if an uncertain tax position is favorably resolved, generally upon completion of an examination by 
the taxing authorities, expiration of a statute of limitations, or changes in facts and circumstances.

Results of Operations

Net Interest Revenue and Net Interest Margin

Net interest revenue is the interest earned on debt securities, loans and other interest-earning assets less interest paid for 
interest-bearing deposits and other borrowings. The net interest margin is calculated by dividing net interest revenue by average 
interest-earning assets. Net interest spread is the difference between the average rate earned on interest-earning assets and the 
average rate paid on interest-bearing liabilities. Net interest margin is typically greater than net interest spread due to interest 
income earned on assets funded by non-interest bearing liabilities such as demand deposits and equity.

Tax-equivalent net interest revenue totaled $713.7 million for  2012 compared to $700.6 million for  2011. Net interest margin 
was 3.14% for 2012 and 3.34% for 2011. Tax-equivalent net interest revenue increased $13.1 million over the prior year due to 
a $74.3 million increase due primarily to growth in average loans and securities balances, partially offset by $61.2 million 
decrease due to interest rates. Cash flows from the securities portfolio were reinvested at lower current market rates and loan 
yields decreased due to renewal of maturing fixed-rate loans at current lower rates and narrowing credit spreads, partially offset 
by lower funding costs. Table 3 shows the effects on net interest revenue of changes in average balances and interest rates for 
the various types of earning assets and interest-bearing liabilities. In addition, see Annual and Quarterly Financial Summary of 
consolidated daily average balances, yields and rates following the Consolidated Financial Statements.

The tax-equivalent yield on earning assets was 3.52% for 2012 compared to 3.92% in 2011. The available for sale securities 
portfolio yield decreased 47 basis points to 2.37% and loan yields decreased 26 basis points. The decreased yield on earning 
assets was partially offset by lower funding costs. Funding costs were down 20 basis points compared to 2011. The cost of 
interest-bearing deposits decreased 14 basis points and the cost of other borrowed funds decreased 15 basis points. The average 
rate of interest paid on subordinated debentures decreased 182 basis points. The interest rate on $233 million of these 
subordinated debentures converted from a fixed rate of interest of 5.75% to a floating interest rate based on LIBOR plus 0.69% 
as of May 15, 2012. In the present low interest rate environment, our ability to further decrease funding costs is limited.

23

 
 
 
 
 
 
 
During 2012, we offset the effect of a declining net interest margin by increasing average earning assets. Average earning assets 
for 2012 increased $1.9 billion or 9% over 2011. The average balance of available for sale securities, which consists largely of 
U.S. government agency issued residential mortgage-backed securities, increased $1.0 billion. We purchase these securities to 
supplement earnings and to manage interest rate risk. Securities were purchased to productively deploy liquidity provided by 
recent deposit growth and the Company's strong capital position. Growth was primarily in short-duration U.S. government 
agency residential mortgage-backed securities and U.S. government agency commercial mortgage-backed securities. Average 
loans, net of allowance for loan losses, increased $900 million due primarily to growth in average commercial loans. 

Growth in average assets was funded primarily by a $979 million increase in average deposits. Average demand deposit 
balances increased $1.7 billion over the prior year. Average interest-bearing transaction accounts were down $309 million and 
average time deposits were down $474 million. Average borrowed funds increased $461 million primarily due to an increase in 
funds purchased compared to the prior year. Average subordinated debenture balances were down $35 million.

Net interest margin may continue to decline in 2013. Our ability to further decrease funding costs is limited and our ability to 
provide near term net interest revenue support through continued securities portfolio growth may be constrained by our 
conservative interest rate risk policies. Although we have sufficient capital and liquidity, further securities portfolio growth may 
result in unacceptable risk should interest rates start to rise. This interest rate risk policy constraint does not affect our ability to 
continue loan portfolio growth. 

Our overall objective is to manage the Company’s balance sheet to be relatively neutral to changes in interest rates as is further 
described in the Market Risk section of this report. As shown in Table 29, approximately 51% of our commercial and 
commercial real estate loan portfolios are either variable rate or fixed rate that will re-price within one year. These loans are 
funded primarily by deposit accounts that are either non-interest bearing, or that re-price more slowly than the loans. The result 
is a balance sheet that would be asset sensitive, which means that assets generally re-price more quickly than liabilities. Among 
the strategies that we use to manage toward a relatively rate-neutral position, we purchase fixed rate residential mortgage-
backed securities issued primarily by U.S. government agencies and fund them with market rate sensitive liabilities. The 
liability-sensitive nature of this strategy provides an offset to the asset-sensitive characteristics of our loan portfolio. We also 
may use derivative instruments to manage our interest rate risk. 

The effectiveness of these strategies is reflected in the overall change in net interest revenue due to changes in interest rates as 
shown in Table 3 and in the interest rate sensitivity projections as shown in the Market Risk section of this report. 

Fourth Quarter 2012 Net Interest Revenue

Tax-equivalent net interest revenue totaled $175.8 million for the fourth quarter of 2012 compared to $173.7 million for the 
fourth quarter of 2011. Net interest margin was 2.95% for the fourth quarter of 2012 and 3.20% for the fourth quarter of 2011. 

Tax-equivalent net interest revenue increased $2.1 million over the fourth quarter of 2011. Net interest revenue increased $17.4 
million primarily due to the growth in average loan and available for sale securities balances. Net interest revenue decreased 
$15.3 million due to interest rates. 

The tax-equivalent yield on earning assets was 3.30% for the fourth quarter of 2012, down 39 basis points from the fourth 
quarter of 2011. The available for sale securities portfolio yield decreased 29 basis points to 2.10%. Cash flows from these 
securities were reinvested at current lower rates. Loan yields decreased 32 basis points due primarily to a combination of 
narrowing credit spreads and lower market interest rates. Funding costs were down 12 basis points from the fourth quarter of 
2011. The cost of interest-bearing deposits decreased 5 basis points and the cost of other borrowed funds decreased 3 basis 
points. The average rate of interest paid on subordinated debentures decreased 305 basis points compared to the fourth quarter 
of 2011 due to the conversion of $233 million of these subordinated debentures from a fixed rate of interest to a floating 
interest rate in 2012. The benefit to net interest margin from earning assets funded by non-interest bearing liabilities increased 
to 19 basis points in the fourth quarter of 2012 from 17 basis points in the fourth quarter of 2011.

Average earning assets for the fourth quarter of 2012 increased $2.3 billion or 11% over the fourth quarter of 2011. The average 
balance of available for sale securities increased $1.6 billion. Growth was primarily in short-duration U.S. government agency 
residential mortgage-backed securities and U.S. government agency commercial mortgage-backed securities. Average loans, 
net of allowance for loan losses, increased $874 million over the fourth quarter of 2011 due primarily to growth in average 
commercial loans. 

24

 
 
 
 
 
 
 
Average deposits increased $1.6 billion over the fourth quarter of 2011, including a $1.9 billion increase in average demand 
deposit balances and a $67 million increase in average interest-bearing transaction accounts, partially offset by a $475 million 
decrease in average time deposits. Average borrowed funds increased $84 million over the fourth quarter of 2011.

2011 Net Interest Revenue

Tax-equivalent net interest revenue for 2011 was $700.6 million compared to $718.2 million for 2010. Net interest margin was 
3.34% for 2011 compared to 3.52% for 2010. The decrease in net interest margin was due primarily to lower yield on our 
securities portfolio, partially offset by lower funding costs. The tax-equivalent yield on average earning assets decreased 30 
basis points from 2010. The available for sale securities portfolio yield was down 44 basis points due to the effect of 
prepayment speeds on premium amortization and cash flow reinvestment. Loan yields decreased 12 basis points due to a 
combination of renewals of fixed rate loans at lower current rates and narrowing credit spreads. The cost of interest-bearing 
liabilities decreased 9 basis points. The cost of interest-bearing deposits was down 17 basis points and the cost of other 
borrowed funds was down 33 basis points. Average earning assets increased $580 million primarily due to in an increase in the 
available for sale securities portfolio. Growth in average assets was funded by a $1.8 billion increase in average deposit 
balances. Average demand deposit account balances grew by $1.1 billion, average interest-bearing transaction account grew by 
$777 million and average time deposit balances decreased by $124 million. Average borrowed funds decreased $1.6 billion 
during 2011 due primarily to reduced borrowings from the Federal Home Loan Banks.

25

 
 
 
 
 
 
 
Table 3 – Volume/Rate Analysis

(In thousands)

Year Ended
December 31, 2012 / 2011

Change Due To1

Year Ended
December 31, 2011 / 2010

Change Due To1

Change

Volume

Yield /
Rate

Change

Volume

Yield
/Rate

Tax-equivalent interest revenue:

Funds sold and resell agreements

$

(3) $

3

$

(6) $

Trading securities

Investment securities:

Taxable securities

Tax-exempt securities

Total investment securities

Available for sale securities:

Taxable securities

Tax-exempt securities

Total available for sale securities

Fair value option securities

Residential mortgage loans held for

sale

Loans

Total tax-equivalent interest revenue

Interest expense:

Transaction deposits

Savings deposits

Time deposits

Funds purchased

Repurchase agreements

Other borrowings

Subordinated debentures

Total interest expense

Tax-equivalent net interest revenue

Change in tax-equivalent adjustment

(348)

1,207

(1,555)

4,267

(1,961)

2,306

(22,636)

150

(22,486)

(10,193)

1,693

9,322

(19,709)

(9,115)

(179)

(12,583)

1,178

(1,445)

(2,028)

(8,607)

(32,779)

13,070

(238)

4,411

(779)

3,632

22,735

636

23,371

(5,111)

2,842

39,038

64,982

(632)

134

(8,242)

528

(38)

573

(1,650)

(9,327)

74,309

(144)

(1,182)

(1,326)

(45,371)

(486)

(45,857)

(5,082)

(1,149)

(29,716)

(84,691)

(8,483)

(313)

(4,341)

650

(1,407)

(2,601)

(6,957)

(23,452)

(61,239)

(12) $

(296)

(12) $

487

5,352

(2,593)

2,759

(23,712)

(98)

(23,810)

1,246

(2,769)

(16,674)

(39,556)

(15,471)

—

(1,904)

(1,314)

(3,575)

380

(45)

(21,929)

(17,627)

69

6,541

(2,514)

4,027

10,203

93

10,296

3,299

(2,535)

(3,647)

11,915

2,734

103

(2,240)

(193)

(127)

(30,162)

10

(29,875)

41,790

—

(783)

(1,189)

(79)

(1,268)

(33,915)

(191)

(34,106)

(2,053)

(234)

(13,027)

(51,471)

(18,205)

(103)

336

(1,121)

(3,448)

30,542

(55)

7,946

(59,417)

Net interest revenue
1 Changes attributable to both volume and yield/rate are allocated to both volume and yield/rate on an equal basis.

(17,558)

12,832

$

$

26

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 3 – Volume/Rate Analysis (continued)
(In thousands)

Three Months Ended
December 31, 2012 / 2011

Change Due To1

Change

Volume

Yield /
Rate

— $

(248)

2

$

325

Tax-equivalent interest revenue:

Funds sold and resell agreements

$

Trading securities

Investment securities:

Taxable securities

Tax-exempt securities

Total investment securities

Available for sale securities:

Taxable securities

Tax-exempt securities

Total available for sale securities

Fair value option securities

Residential mortgage loans held for sale

Loans

Total tax-equivalent interest revenue

Interest expense:

Transaction deposits

Savings deposits

Time deposits

Funds purchased

Repurchase agreements

Other borrowings

Subordinated debentures

Total interest expense

Tax-equivalent net interest revenue

Change in tax-equivalent adjustment

(669)

(186)

(855)

1,675

(60)

1,615

(4,105)

291

(226)

(3,528)

(717)

(22)

(1,334)

291

(207)

(235)

(3,401)

(5,625)

2,097

(198)

(2)

(573)

(37)

(751)

(788)

(7,213)

(265)

(7,478)

(1,492)

(371)

(9,521)

(20,225)

(740)

(54)

775

266

(126)

(2,198)

(2,870)

(4,947)

(632)

565

(67)

8,888

205

9,093

(2,613)

662

9,295

16,697

23

32

(2,109)

25

(81)

1,963

(531)

(678)

17,375

(15,278)

Net interest revenue
1 Changes attributable to both volume and yield/rate are allocated to both volume and yield/rate on an equal basis.

1,899

$

27

 
 
 
 
 
 
 
 
 
 
 
 
Other Operating Revenue

Other operating revenue was $666.1 million for 2012 compared to $570.5 million for 2011. Fees and commissions revenue 
increased $103.5 million over 2011. Net gains on securities, derivatives and other assets decreased $24.0 million compared to 
2011 due primarily to a decrease in gains on sale of fair value option securities which are primarily held as an economic hedge 
against changes in the fair value of mortgage servicing rights. Other-than-temporary impairment charges recognized in earnings 
in 2012 were $16.2 million less than charges recognized in 2011.

Table 4 – Other Operating Revenue 
(In thousands)

Year Ended December 31,

2012

2011

2010

2009

2008

Brokerage and trading revenue

$

126,930

$

104,181

$

101,471

Transaction card revenue

Trust fees and commissions

Deposit service charges and fees

Mortgage banking revenue

Bank-owned life insurance

Other revenue

107,985

116,757

80,053

98,917

169,302

11,089

37,827

73,290

95,872

91,643

11,280

35,620

112,302

68,976

103,611

87,600

12,066

30,368

91,677

105,517

66,177

115,791

64,980

10,239

26,131

42,804 1
100,153

78,979

117,527

30,599

10,681

34,865

Total fees and commissions revenue

632,103

528,643

516,394

480,512

415,608

Gain (loss) on other assets, net

Gain (loss) on derivatives, net

Gain (loss) on fair value option securities, net

Gain on available for sale securities, net

Gain on Mastercard and Visa IPO securities

(1,415)

(301)

9,230

33,845

—

4,156

2,686

24,413

34,144
—

(4,011)

4,271

7,331

21,882

—

1,992

(3,365)

(13,198)

59,320

—

(3,138)

1,299

10,948

9,196

6,799

Total other-than-temporary impairment

(1,144)

(10,578)

(29,960)

(129,154)

(5,306)

Portion of loss recognized in (reclassified from)

other comprehensive income

Net impairment losses recognized in earnings

(6,207)

(7,351)

(12,929)

(23,507)

$
Total other operating revenue
1  Includes net derivative credit losses with two bankrupt counterparties of $54 million.

666,111

570,535

$

$

2,151

94,741

—

(27,809)

(34,413)

(5,306)

518,058

490,848

435,406

Fees and commissions revenue

Diversified sources of fees and commissions revenue are a significant part of our business strategy and represented 47% of total 
revenue for 2012, excluding provision for credit losses and gains and losses on asset sales, securities and derivatives. We 
believe that a variety of fee revenue sources provide an offset to changes in interest rates, values in the equity markets, 
commodity prices and consumer spending, all of which can be volatile. As an example of this strength, many of the economic 
factors that are causing net interest revenue compression are also driving strong growth in our mortgage banking revenue. We 
expect continued growth in other operating revenue through offering new products and services and by further development of 
our presence in markets outside of Oklahoma. However, current and future economic conditions, regulatory constraints, 
increased competition and saturation in our existing markets could affect the rate of future increases.

Brokerage and trading revenue, which includes revenues from securities trading, retail brokerage, customer hedging and 
investment banking increased $22.7 million or 22% over 2011. 

Securities trading revenue totaled $68.7 million for 2012, up $8.9 million or 15%. Securities trading revenue represents net 
realized and unrealized gains primarily related to sales of U.S. government securities, residential mortgage-backed securities 
guaranteed by U.S. government agencies and municipal securities to institutional customers. We believe these activities will be 
permitted under the Volcker Rule of the Dodd-Frank Act. The increase compared to the prior year was due primarily to 
increased revenue from sale of residential mortgage backed securities to our mortgage banking customers.

Customer hedging revenue is based primarily on realized and unrealized changes in the fair value of derivative contracts held 
for customer risk management programs. As more fully discussed under Customer Derivative Programs in Note 3 of the 
Consolidated Financial Statements, we offer commodity, interest rate, foreign exchange and equity derivatives to our 

28

 
 
 
 
 
 
 
 
 
customers. Customer hedging revenue totaled $13.7 million for 2012, up $8.4 million over 2011. The Company also received a 
$2.9 million recovery from the Lehman Brothers bankruptcy during 2012 related to derivative contract losses incurred in 2008. 
Customer hedging revenue for 2011 included $4.4 million of credit losses.

Revenue earned from retail brokerage transactions increased $1.6 million or 6% over 2011 to $29.8 million. Retail brokerage 
revenue is primarily based on fees and commissions earned on sales of fixed income securities, annuities and mutual funds to 
retail customers. Revenue is primarily based on the volume of customer transactions during the quarter. The number of 
transactions typically increases with market volatility and decreases with market stability.

Investment banking, which includes fees earned upon completion of underwriting and financial advisory services, totaled $14.8 
million for 2012, a $3.8 million or 35% increase over 2011 related to the timing and volume of completed transactions. The 
increased volume of transactions is primarily the result of the Company's expansion of its municipal financial advisory service 
capacity, particularly in the Texas market.

Transaction card revenue depends largely on the volume and amount of transactions processed, the number of TransFund 
automated teller machine (“ATM”) locations and the number of merchants served. Transaction card revenue totaled $108.0 
million for 2012 compared to $116.8 million for 2011. Revenues from the processing of transactions on behalf of the members 
of our TransFund electronic funds transfer ("EFT") network totaled $56.4 million, up $5.3 million or 10% over 2011, due 
primarily to increased transaction volumes. The number of TransFund ATM locations totaled 1,970 at December 31, 2012 
compared to 1,912 at December 31, 2011. Merchant services fees paid by customers for account management and electronic 
processing of card transactions and revenue from interchange fees from debit cards issued by the Company were both down 
primarily due to the impact of interchange fee regulations, commonly referred to as the Durbin Amendment, which became 
effective on October 1, 2011. Merchant services fees totaled $34.0 million, largely unchanged compared to the prior year. The 
impact of the Durbin Amendment was largely offset by increased transaction processing primarily as a result of cross-selling 
opportunities throughout our geographical footprint. Revenue from interchange fees paid by merchants for transactions 
processed from debit cards issued by the Company totaled $17.6 million for 2012 compared to $31.4 million for 2011. 

Trust fees and commissions increased $6.8 million or 9% over 2011. The acquisition of The Milestone Group by BOK 
Financial in the third quarter of 2012 added $1.4 billion of fiduciary assets as of December 31, 2012 and resulted in a $3.5 
million increase in trust fees and commissions for 2012. The remaining increase was primarily due to the growth in the fair 
value of fiduciary assets administered by the Company. Fiduciary assets are assets for which the Company possesses 
investment discretion on behalf of another, or any other similar capacity. The fair value of fiduciary assets administered by the 
Company totaled $25.8 billion at December 31, 2012 and $22.8 billion at December 31, 2011. 

In addition to trust fees and commissions where we served as a fiduciary, we also earn fees as administrator to and investment 
advisor for the Cavanal Hill Funds, a diversified, open-ended investment company established as a business trust under the 
Investment Company Act of 1940 (the "1940 Act"). The Bank is custodian and BOSC, Inc. is distributor for the Funds. The 
Funds’ products are offered to customers, employee benefit plans, trusts and the general public in the ordinary course of 
business. We have voluntarily waived administration fees on the Cavanal Hill money market funds in order to maintain positive 
yields on these funds in the current low short-term interest rate environment. Waived fees totaled $8.4 million for 2012 
compared to $7.3 million for 2011.

Deposit service charges and fees increased $3.0 million or 3% over 2011. Overdraft fees totaled $55.7 million for 2012, down 
$2.7 million or 5% compared to last year. Commercial account service charge revenue totaled $35.0 million, up $3.4 million or 
11% over the prior year. The average earnings credit, a non-cash method for commercial customers to avoid incurring charges 
for deposit services based on account balances, decreased 23 basis points compared to the prior year to better align with market 
interest rates. Service charges on deposit accounts with a standard monthly fee were $5.9 million, up $2.3 million or 39% over 
2011, reflecting the success of shifting our sales focus from free checking products to full-service checking services and other 
packaged products. 

Mortgage banking revenue increased $77.7 million or 85% over the prior year. During 2012, we expanded our mortgage 
banking activities, adding 40 full-time equivalent mortgage lending officers and expanding further into our regional markets. In 
addition to mortgage lending offices in our traditional banking centers, we also opened mortgage lending offices in the Austin, 
San Antonio and El Paso areas in Texas, Sante Fe, New Mexico; Wichita and Salina, Kansas and Springfield, Missouri. We 
have also begun to grow our correspondent origination channel, which contributed 11% of mortgage loans originated for sale 
during 2012. At December 31, 2012 we have 53 approved correspondent lenders primarily composed of smaller regulated 
financial institutions that have been subject to a credit review process. None of our correspondent lenders are unregulated 
mortgage brokers. This growth positioned us to benefit from a record level of mortgage originations during 2012 primarily due 
to low interest rates resulting from government initiatives to stimulate mortgage lending activity. The high demand for 

29

 
 
 
 
 
 
 
mortgage origination industry-wide during 2012 resulted in improved pricing on sales of mortgage loans in the secondary 
market. 

Revenue from originating and marketing mortgage loans totaled $129.1 million, up $77.1 million or 148% over 
2011. Mortgage loans funded for sale totaled $3.7 billion in 2012 compared to $2.3 billion in 2011. Outstanding commitments 
to originate mortgage loans increased $167 million or 88% over December 31, 2011 to $357 million at December 31, 2012. 
Mortgage servicing revenue of  $40.2 million was largely unchanged compared to the prior year. The outstanding principal 
balance of mortgage loans serviced for others totaled $12.0 billion, an increase of $681 million over December 31, 2011.

Table 5 – Mortgage Banking Revenue 
(In thousands)

Originating and marketing revenue

Servicing revenue

Total mortgage revenue

Year Ended December 31,

2012

129,117

40,185

169,302

$

$

2011

2010

2009

2008

$

$

51,982

39,660

91,642

$

$

49,439

38,162

87,601

$

$

44,962

20,018

64,980

$

$

13,021

17,578

30,599

Mortgage loans funded for sale

$ 3,708,350

$ 2,293,834

$ 2,501,860

$ 2,811,076

$ 1,018,246

Mortgage loan refinances to total funded

60%

53%

57%

63%

31%

Outstanding principal balance of mortgage loans

serviced for others

$ 11,981,624

$ 11,300,986

$ 11,194,582

$

6,603,132

$

5,157,000

2012

2011

2010

2009

2008

December 31,

Net gains on securities, derivatives and other assets

We recognized a $33.8 million net gain from sales of $1.7 billion of available for sale securities in 2012, including a $14.2 
million gain on the sale of $26 million of common stock received in 2009 in partial satisfaction of a defaulted commercial loan. 
We recognized $34.1 million of net gains on sales of $2.7 billion of available for sale securities in 2011. Securities were sold 
either because they had reached their expected maximum potential or to mitigate exposure to prepayment risk.

We also maintain a portfolio of residential mortgage-backed securities issued by U.S. government agencies and interest rate 
derivative contracts designated as an economic hedge of the changes in the fair value of our mortgage servicing rights. The fair 
value of our mortgage servicing rights fluctuate due to changes in prepayment speeds and other assumptions as more fully 
described in Note 7 to the Consolidated Financial Statements. As benchmark mortgage rates increase, prepayment speeds slow 
and the value of our mortgage servicing rights increase. As benchmark mortgage rates fall, prepayment speeds increase and the 
value of our mortgage servicing rights decrease.

Changes in the fair value of mortgage servicing rights are highly dependent on changes in primary mortgage rates, rates offered 
to borrowers, and assumptions about servicing revenues, servicing costs and discount rates. Changes in the fair value of 
residential mortgage-backed securities and interest rate derivative contracts are highly dependent on changes in secondary 
mortgage rates, or rates required by investors. While primary and secondary mortgage rates generally move in the same 
direction, the spread between them may widen and narrow due to market conditions and government intervention. Changes in 
assumptions and the spread between the primary and secondary rates can cause significant earnings volatility.

Table 6 following shows the relationship between changes in the fair value of mortgage servicing rights and the fair value of 
fair value option residential mortgage-backed securities and interest rate derivative contracts designated as an economic hedge. 

30

 
 
 
 
 
 
 
 
 
 
 
Table 6 – Gain (Loss) on Mortgage Servicing Rights, Net of Economic Hedge 
(In thousands)

Year Ended December 31,

2012

2011

2010

2009

2008

Gain (loss) on mortgage hedge derivative contracts, net

$

116

$ 2,974

$ 4,425

$

— $

—

Gain (loss) on fair value option securities, net

Gain (loss) on economic hedge of mortgage servicing rights

7,793

7,909

24,413

27,387

Gain (loss) on change in fair value of mortgage servicing rights

(9,210)

(40,447)

7,331

11,756

(8,171)

1

(13,198)

(13,198)

12,124

10,948

10,948

(34,515)

Gain (loss) on changes in fair value of mortgage servicing rights,

net of economic hedges

$ (1,301)

$(13,060)

$ 3,585

$ (1,074)

$ (23,567)

Net interest revenue on fair value option securities2

$

7,811

$ 17,650

$ 19,043

$ 13,366

$

4,569

Average primary residential mortgage interest rate

3.66%

4.45%

4.69%

5.03%

Average secondary residential mortgage interest rate
1  Excludes $11.8 million day-one pretax gain on the purchase of mortgage servicing rights in the first quarter of 2010.
2  Actual interest earned on fair value option securities less transfer-priced cost of funds.

2.52%

3.96%

3.71%

4.28%

6.04%

5.44%

Primary rates disclosed in Table 6 above represent rates generally available to borrowers on 30 year conforming mortgage loans 
and affect the value of our mortgage servicing rights. Secondary rates represent rates generally paid on 30 year residential 
mortgage-backed securities guaranteed by U.S. government agencies and affect the value of securities and derivative contracts 
used as an economic hedge of our mortgage servicing rights. The difference between average primary and secondary rates was 
114 basis points for 2012 compared to 74 basis points for 2011. The difference between average primary and secondary rates 
widened during 2012, growing as large as 163 basis points during the third quarter.

As more fully discussed in Note 2 to the Consolidated Financial Statements, we recognized other-than-temporary impairment 
losses of $7.4 million during 2012. Other-than-temporary impairments recognized in earnings on certain residential mortgage-
backed securities privately issued by publicly traded financial institutions that we do not intend to sell totaled $5.9 million. 
These losses primarily related to additional declines in projected cash flows on these securities as a result of increased home 
price depreciation. Other-than-temporary losses on certain below investment grade municipal securities recognized in earnings 
were $1.0 million and other-than-temporary impairment losses on other equity securities totaled $457 thousand. Other-than-
temporary impairment losses related to privately issued residential mortgage backed securities and municipal securities in 2011 
were $23.5 million.

Fourth Quarter 2012 Other Operating Revenue

Other operating revenue was $162.6 million for the fourth quarter of 2012 compared to $137.8 million for the fourth quarter of 
2011. Fees and commissions revenue increased $34.0 million.  Net gains on securities, derivatives and other assets decreased 
$10.3 million. Other-than-temporary impairment charges recognized in earnings in the fourth quarter of 2012 were $1.1 million 
less than charges recognized in the fourth quarter of 2011.

Brokerage and trading revenue increased $6.3 million or 25% over the fourth quarter of 2011. Securities trading revenue totaled 
$17.7 million for the fourth quarter of 2012, up $1.6 million over the fourth quarter of 2011 primarily due to increased gain 
from securities sold to our mortgage banking customers. Customer hedging revenue totaled $2.8 million, up $3.1 million over 
the prior year. The fourth quarter of 2011 included a $1.7 million accrual for estimated credit loss on unsettled contracts related 
to the MF Global bankruptcy. Revenue earned from retail brokerage transactions increased $1.1 million or 18% over the fourth 
quarter of 2011 to $7.4 million. Investment banking revenue totaled $4.0 million, a $456 thousand or 13% increase over the 
fourth quarter of 2011 related to the timing and volume of completed transactions. 

Transaction card revenue for the fourth quarter of 2012 increased $2.0 million or 8% over the fourth quarter of 2011. Revenues 
from the processing of transactions on behalf of the members of our TransFund electronic funds transfer ("EFT") network 
totaled $15.1 million, up $1.3 million or 10% over the fourth quarter of 2011, due primarily to increased transaction volumes.  
Merchant services fees totaled $8.4 million, up $372 thousand or 5%. Revenue from interchange fees paid by merchants for 
transactions processed from debit cards issued by the Company totaled $4.5 million, up $328 thousand or 8% over the fourth 
quarter of 2011. Both of these quarters included the impact of the Durbin Amendment on interchange fees.

31

 
 
 
 
 
 
 
 
 
Trust fees and commissions increased $4.2 million or 23% over the fourth quarter of 2011 to $22.0 million primarily due to the 
acquisition of The Milestone Group in 2012. Waived administration fees on the Cavanal Hill money market funds totaled $1.7 
million for the fourth quarter of 2012 compared to $2.4 million for the fourth quarter of 2011.

Deposit service charges and fees were $24.2 million for the fourth quarter of 2012 compared to $24.9 million for the fourth 
quarter of 2011. Overdraft fees decreased $1.8 million to $13.6 million. Commercial account service charge revenue totaled 
$8.3 million, up $487 thousand or 6% over the prior year. Service charges on deposit accounts with a standard monthly fee 
were $2.2 million, up $587 thousand or 36% over the fourth quarter of 2011. 

Mortgage banking revenue grew $21.0 million over the fourth quarter of 2011 to $46.4 million. Mortgage loans funded for sale 
totaled $1.1 billion in the fourth quarter of 2012 and $753 million in the fourth quarter of 2011. Outstanding mortgage loan 
commitments increased $167 million and the unpaid principal balance of mortgage loans held for sale was up $92 million over 
the prior year. The difference between average primary and secondary rates for the fourth quarter of 2012 was 117 basis points 
compared to 90 basis points for the fourth quarter of 2011.

During fourth quarter of 2012, we recognized an $1.1 million gain from sales of $84 million of available for sale securities. We 
recognized $7.1 million of gains on sales of $667 million of available for sale securities in the fourth quarter of 2011. 

For the fourth quarter of 2012, changes in the fair value of mortgage servicing rights increased pre-tax net income by $4.7 
million, partially offset by a net loss of $2.9 million on fair value option securities and derivative contracts held as an economic 
hedge. For the fourth quarter of 2011, changes in the fair value of mortgage servicing rights decreased pre-tax net income by 
$5.3 million, partially offset by a $343 thousand net gain on fair value option securities and derivative contracts held as an 
economic hedge.

2011 Other Operating Revenue

Other operating revenue totaled $570.5 million for 2011, up $52.5 million over 2010. Fees and commissions revenue increased 
$12.2 million and net gains on securities, derivative and other assets increased $35.9 million. Other-than-temporary impairment 
charges recognized in earnings were $4.3 million less than charges recognized in 2010. Brokerage and trading revenue 
increased $2.7 million over 2010. Securities trading revenue was up $3.5 million primarily due to increased gains on municipal 
securities. Customer hedging revenue decreased $6.4 million due primarily to $4.4 million of credit losses. Retail brokerage 
revenue was $4.7 million due to increased market volatility which drove increased customer transaction activity. Investment 
banking revenue increased $950 thousand. Transaction card revenue increased $4.5 million over 2010. Increased revenue from 
the processing of transactions for TransFund network members and growth in merchant services fees were partially offset by a 
decrease in interchange fees paid by merchant banks due to the Durbin Amendment which became effective on October 1, 
2011. The lower fees were partially offset by an increase in transaction volume. Trust fees and commissions increased $4.3 
million due to growth in the fair value of fiduciary assets. Deposit service charges and fees decreased $7.7 million primarily 
due to overdraft fee regulations which were effective July 1, 2010. Mortgage banking revenue grew $4.0 million primarily due 
to an increase in gain on sales of mortgage in the secondary market.

Net gains on sales of available for sale securities were $34.1 million for 2011 compared to $21.9 million for 2010. Net gains on 
securities and derivative assets held as an economic hedge of the change in fair value of mortgage servicing rights were $24.4 
million for 2011 compared to $7.3 million for 2010. 

32

 
 
 
 
 
 
 
Other Operating Expense

Other operating expense for 2012 totaled $849.6 million, up $29.8 million or 4% over 2011. Changes in the fair value of 
mortgage servicing rights increased operating expense $9.2 million in 2012 and $40.4 million in 2011. Excluding changes in 
the fair value of mortgage servicing rights, operating expenses were up $61.1 million or 8% over 2011. Personnel expenses 
increased $61.0 million or 14%. Non-personnel expenses were largely unchanged compared to the prior year. 

Table 7 – Other Operating Expense 
(In thousands)

Regular compensation

Incentive compensation:

Cash-based

Stock-based

Total incentive compensation

Employee benefits

Total personnel expense

Business promotion

Charitable contributions to BOKF Foundation

Professional fees and services

Net occupancy and equipment

Insurance

FDIC special assessment

Data processing & communications

Printing, postage and supplies

Net losses & operating expenses of repossessed assets

Amortization of intangible assets

Mortgage banking costs

Change in fair value of mortgage servicing rights

Visa retrospective responsibility obligation

Other expense

Year Ended December 31,

2012

2011

2010

2009

2008

$

262,736

$

247,945

$

238,690

$

231,897

$

219,629

116,718

37,170

153,888

74,409

491,033

23,338

2,062

34,015

66,726

15,356

—

98,904

14,228

20,528

2,927

44,334

9,210

—

26,912

97,222

20,558

117,780

64,261

429,986

20,549

4,000

28,798

64,611

16,799

—

97,976

14,085

23,715

3,583

37,621

40,447

—

91,219

12,764

103,983

59,191

401,864

17,726

—

30,217

63,969

24,320

—

87,752

13,665

34,483

5,336

43,172

80,569

10,585

91,154

57,466

380,517

19,582

—

30,243

65,715

24,040

11,773

81,292

15,960

11,400

6,970

37,248

(3,661)

(12,124)

37,574

31,477

21,976

79,280

3,897

83,177

50,141

352,947

23,536

—

27,045

60,632

11,988

—

78,047

16,433

1,019

7,661

22,976

34,515

(2,767)

27,376

Total other operating expense

$

849,573

$

819,744

$

750,320

$

694,592

$

661,408

Average number of employees (full-time equivalent)

4,614

4,474

4,394

4,403

4,140

Personnel expense

Regular compensation expense, which consists of salaries and wages, overtime pay and temporary personnel costs, increased 
$14.8 million or 6% over 2011 primarily due to increases in headcount as a result of growth in mortgage, wealth management 
and commercial lending and standard annual merit increases which were fully effective in the second quarter of 2012. The 
Company generally awards annual merit increases during the first quarter for a majority of its staff.

Incentive compensation increased $36.1 million or 31% over 2011. Cash-based incentive compensation plans are either 
intended to provide current rewards to employees who generate long-term business opportunities for the Company based on 
growth in loans, deposits, customer relationships and other measurable metrics or intended to compensate employees with 
commissions on completed transactions. Total cash-based incentive compensation increased $19.5 million or 20% over  
2011. Cash-based incentive compensation related to brokerage and trading revenue was up $10.4 million over 2011 and all 
other cash-based incentive compensation increased $9.1 million compared to the prior year. 

The Company also provides stock-based incentive compensation plans. Stock-based compensation plans include both equity 
and liability awards. Compensation expense for equity awards decreased $327 thousand compared to 2011. Expense for equity 
awards is based on the grant-date fair value of the awards and is unaffected by subsequent changes in fair value. Stock-based 
deferred compensation expense also included deferred compensation that will ultimately be settled in cash indexed to 

33

 
 
 
 
 
 
 
 
investment performance or changes in earnings per share. Certain executive officers are permitted to defer recognition of 
taxable income from their stock-based compensation. Deferred compensation may also be diversified into investments other 
than BOK Financial common stock. Compensation expense reflects changes in the market value of BOK Financial common 
stock and other investments. The year-end closing market price per share of BOK Financial common stock decreased $0.47 
during 2012 and increased $1.53 during 2011. Expense based on changes in the fair value of BOK Financial common stock and 
other investments increased $1.4 million over the prior year. 

In addition, stock-based incentive compensation expense increased $15.5 million during 2012 as $25 million was accrued in 
2012 and $9.5 million was accrued in 2011 related to the BOK Financial Corp. 2011 True-Up Plan. Approved by shareholders 
on April 26, 2011, the True-Up Plan was intended to address inequality in the Executive Incentive Plan ("EIP"), which had been 
approved by shareholders in 2003 as a result of certain peer banks that performed poorly during the most recent economic 
cycle. Performance goals for the EIP are based on the Company's earnings per share growth compared to peers and business 
unit performance. As the economy improves and credit losses normalize, peer banks were expected to experience significant 
comparative earnings per share percentile increases. This "bounce-back" effect would have resulted in the unanticipated result 
of no annual bonuses in the years 2011, 2012 and 2013 and the forfeiture of long-term incentive awards for 2010 and 2011 in 
their entirety, despite BOK Financial's strong annual earnings growth through the economic cycle while many peers 
experienced negative or declining earnings. The True-Up Plan was designed to adjust annual and long-term performance-based 
incentive compensation for certain senior executives either upward or downward based on the earnings per share performance 
and compensation of comparable senior executives at peer banks for 2006 through 2013. Compensation expense is determined 
by ranking BOK Financial's earnings per share to peer banks and then aligning compensation with the peer bank that most 
closely relates to BOK Financial earnings per share performance. The final amount due under the 2011 True-Up Plan will be 
determined as of December 31, 2013 and distributed in 2014. Based on currently available information, incremental amounts 
estimated to be payable under the 2011 True-Up Plan are approximately $64 million. Performance measurement through 2013 
may be volatile and could result in future upward or downward adjustments to compensation expense.

Employee benefit expense increased $10.1 million or 16% over 2011. Employee medical  costs totaled $27.0 million, an 
increase of $7.2 million or 36% over the prior year. The Company self-insures a portion of its employee health care coverage 
and these costs may be volatile. Payroll tax expense increased $1.9 million over 2011 to $25.0 million. Employee retirement 
plan costs totaled $16.8 million, up $1.4 million and pension expense was $3.4 million, down $553 thousand compared to the 
prior year.

Non-personnel operating expenses

Non-personnel operating expenses, excluding changes in the fair value of mortgage servicing rights, were largely unchanged 
compared to the prior year. Net losses and operating expense related to repossessed assets were down $3.2 million compared to 
the prior year. Discretionary contributions to the BOKF Foundation totaled $2.1 million in 2012 and $4.0 million in 2011. 
BOKF Foundation partners with charitable organizations supporting needs within our communities. Mortgage banking costs 
increased $6.7 million due primarily to increased amortization expense of our mortgage servicing rights. Other expenses were 
down $10.7 million compared to the prior year as 2011 included accruals for overdraft fee litigation settled in 2012. 
Professional fees and services costs were up $5.2 million primarily due to increased expense related to product consulting fees 
and business growth. All other non-personnel operating expenses were up $3.9 million.

Fourth Quarter 2012 Operating Expenses

Other operating expense for the fourth quarter of 2012 totaled $222.1 million, up $3.1 million or 1% over the fourth quarter of 
2011. Changes in the fair value of mortgage servicing rights decreased operating expense by $4.7 million in the fourth quarter 
of 2012 and increased operating expense by $5.3 million in the fourth quarter of 2011. Excluding changes in the fair value of 
mortgage servicing rights, operating expenses were up $13.1 million or 6% over the fourth quarter of 2011. 

Personnel expenses increased $10.1 million or 8%. Regular compensation expense increased $3.9 million or 6% over the fourth 
quarter of 2011 primarily due to increases in headcount. Incentive compensation increased $1.3 million or 3% over the fourth 
quarter of 2011. Employee benefit expense increased $4.9 million or 33% over the fourth quarter of 2011 primarily due to an 
increased level of large dollar employee medical insurance claims.

Non-personnel expenses increased $3.0 million or 3% over the fourth quarter of 2011 due primarily to the discretionary 
contribution to the BOKF Foundation during fourth quarter of 2012. No contribution was made in the fourth quarter of 2011. 
Increased professional fees and services expense was offset by decreased data processing and communication expense and 
lower mortgage banking costs.

34

 
 
 
 
 
 
 
2011 Operating Expenses

Other operating expense totaled $819.7 million for 2011, up $69.4 million over 2010. Changes in fair value of mortgage 
servicing rights increased other operating expenses by $40.4 million in 2011 and decreased operating expenses by $3.7 million 
in 2010. Excluding changes in fair value of mortgage servicing rights, operating expenses totaled $779.3 million, up $25.3 
million over 2010. 

Personnel expense increased $28.1 million. Regular compensation expense totaled $247.9 million, up $9.3 million primarily 
due to a modest increase in staffing levels in 2011. Incentive compensation expense increased $13.8 million to $117.8 million. 
Cash-based incentive compensation increased $6.0 million, compensation expense for equity awards increased $1.7 million and 
for liability awards increased $6.1 million. Employee benefit expense increased $5.1 million. 

Non-personnel expense, excluding changes in fair value of mortgage servicing rights decreased $2.8 million. Net losses and 
operating expenses of repossessed assets decreased $10.8 million due primarily to a decrease in net losses from sales and write-
downs of repossessed property based on our quarterly review of carrying values. FDIC insurance expense decreased $7.7 
million due primarily to the change to a risk-sensitive assessment based on assets. Mortgage banking costs were down $5.6 
million due to amortization of mortgage servicing rights. Data processing and communications expense increased $10.2 million 
primarily due to higher bank card transaction volume and increased software amortization expense. Other expense increased 
$6.1 million primarily due to accruals for overdraft fee litigation settled in 2012. The Company made a $4.0 million 
discretionary contribution to BOKF Foundation in 2011.

Income Taxes

Income tax expense was $188.7 million or 35% of book taxable income for 2012, $158.5 million or 35% of book taxable 
income for 2011 and $123.4 million or 33% of book taxable income for 2010. Tax expense currently payable totaled $179 
million in 2012, $154 million in 2011 and $150 million in 2010.

The statute of limitations expired on an uncertain tax position and the Company adjusted its current income tax liability to 
amounts on filed tax returns for 2011 in 2012, 2010 in 2011 and 2009 in 2010. Excluding these adjustments income tax expense 
would have been $190 million or 35% of book taxable income for 2012, $160 million or 35% of book taxable income for 2011 
and $126 million or 34% of book taxable income for 2010.

Net deferred tax assets totaled $3 million at December 31, 2012 and $38 million at December 31, 2011. The decrease was due 
primarily to the tax effect of unrealized gains on available for sale securities and reduction in allowance for credit losses. We 
have evaluated the recoverability of our deferred tax assets based on taxes previously paid in net loss carry-back periods and 
other factors and determined that no valuation allowance was required. 

The allowance for uncertain tax positions totaled $12 million at December 31, 2012 and December 31, 2011. BOK Financial 
operates in numerous jurisdictions, which requires judgment regarding the allocation of income, expense and earnings under 
various laws and regulations of each of these taxing jurisdictions. Each jurisdiction may audit our tax returns and may take 
different positions with respect to these allocations. 

Income tax expense was $44.3 million or 35% of book taxable income for the fourth quarter of 2012 compared to $37.4 million 
or 36% of book taxable income for the fourth quarter of 2011.

35

 
 
 
 
 
 
 
Table 8 – Selected Quarterly Financial Data
(In thousands, except per share data) 

Interest revenue

Interest expense

Net interest revenue

Provision for (reduction of) allowance for credit losses

Net interest revenue after provision for (reduction of) allowance for credit 

losses

2012

First

Second

Third

Fourth

$

198,208

$

203,055

$

196,071

$

194,314

24,639

173,569

—

21,694

181,361

(8,000)

20,044

176,027

—

20,945

173,369

(14,000)

173,569

189,361

176,027

187,369

Fees and commissions revenue

Gain (loss) on financial instruments and other assets, net

Other operating revenue

144,571

(7,290)

137,281

155,751

30,509

186,260

165,973

13,971

179,944

165,808

(3,182)

162,626

Personnel expense

Net losses and expenses of repossessed assets

Change in fair value of mortgage servicing rights

Other non-personnel expense

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Net income (loss) attributable to non-controlling interest

Net income attributable to shareholders of BOK Financial Corp.

Earnings per share:

Basic

Diluted

Average shares:

Basic

Diluted

114,769

122,297

122,775

131,192

2,245

(7,127)

72,250

5,912

11,450

83,352

182,137

223,011

5,706

9,576

84,283

222,340

6,665

(4,689)

88,917

222,085

128,713

152,610

133,631

127,910

45,520

83,193

(422)

53,149

99,461

1,833

45,778

87,853

471

44,293

83,617

1,051

83,615

$

97,628

$

87,382

$

82,566

1.22

1.22

$

$

1.43

1.43

$

$

1.28

1.27

$

$

1.21

1.21

67,665

67,942

67,473

67,745

67,967

68,335

67,623

67,915

$

$

$

36

 
 
 
 
 
 
 
 
Table 8 – Selected Quarterly Financial Data (continued)
(In thousands, except per share data)

Interest revenue

Interest expense

Net interest revenue

Provision for (reduction of) allowance for credit losses

Net interest revenue after provision for (reduction of) allowance for credit 

losses

2011

First

Second

Third

Fourth

$

202,089

$

205,717

$

205,749

$

198,040

31,450

170,639

6,250

31,716

174,001

2,700

30,365

175,384

—

26,570

171,470

(15,000)

164,389

171,301

175,384

186,470

Fees and commissions revenue

Gain (loss) on financial instruments and other assets, net

Other operating revenue

Personnel expense

Net losses and expenses of repossessed assets

Change in fair value of mortgage servicing rights

Other non-personnel expense

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Net income (loss) attributable to non-controlling interest

Net income attributable to shareholders of BOK Financial Corp.

Earnings per share:

Basic

Diluted

Average shares:

Basic

Diluted

123,274

(5,696)

117,578

99,994

6,015

(3,129)

75,569

127,826

13,703

141,529

146,035

27,581

173,616

131,786

6,026

137,812

105,603

103,260

121,129

5,859

13,493

76,823

5,939

24,822

86,514

178,449

201,778

220,535

111,052

39,357

128,465

43,006

71,695

$

85,459

$

2,688

69,007

358

85,101

103,518

38,752

64,766

(8)

64,774

0.95

0.94

$

$

$

$

$

$

$

$

1.01

1.00

$

$

1.24

1.24

$

$

0.98

0.98

6,180

5,261

86,412

218,982

105,300

37,396

67,904

911

66,993

67,902

68,177

67,898

68,169

67,828

68,037

67,526

67,775

37

 
 
 
 
 
 
 
 
Lines of Business

We operate three principal lines of business: Commercial Banking, Consumer Banking and Wealth Management. Commercial 
Banking includes lending, treasury and cash management services and customer risk management products for small 
businesses, middle market and larger commercial customers. Commercial banking also includes the TransFund EFT 
network. Consumer Banking includes retail lending and deposit services and all mortgage banking activities. Wealth 
Management provides fiduciary services, brokerage and trading, private bank services and investment advisory services in all 
markets. Wealth Management also originates loans for high net worth clients.

In addition to our lines of business, we have a Funds Management unit. The primary purpose of this unit is to manage our 
overall liquidity needs and interest rate risk. Each line of business borrows funds from and provides funds to the Funds 
Management unit as needed to support their operations. Operating results for Funds Management and other include the effect of 
interest rate risk positions and risk management activities, securities gains and losses including impairment charges, the 
provision for credit losses in excess of net loans charged off, tax planning strategies and certain executive compensation costs 
that are not attributed to the lines of business.

We allocate resources and evaluate the performance of our lines of business after allocation of funds, certain indirect expenses, 
taxes based on statutory rates, actual net credit losses and capital costs. The cost of funds borrowed from the Funds 
Management unit by the operating lines of business is transfer priced at rates that approximate market rates for funds with 
similar duration. Market rates are generally based on the applicable LIBOR or interest rate swap rates, adjusted for prepayment 
risk. This method of transfer-pricing funds that support assets of the operating lines of business tends to insulate them from 
interest rate risk.

The value of funds provided by the operating lines of business to the Funds Management unit is also based on rates which 
approximate wholesale market rates for funds with similar duration and re-pricing characteristics. Market rates are generally 
based on LIBOR or interest rate swap rates. The funds credit formula applied to deposit products with indeterminate maturities 
is established based on their re-pricing characteristics reflected in a combination of the short-term LIBOR rate and a moving 
average of an intermediate term swap rate, with an appropriate spread applied to both. Shorter duration products are weighted 
towards the short term LIBOR rate and longer duration products are weighted towards the intermediate swap rates. The 
expected duration ranges from 30 days for certain rate-sensitive deposits to five years.

Economic capital is assigned to the business units by a capital allocation model that reflects management’s assessment of 
risk. This model assigns capital based upon credit, operating, interest rate and market risk inherent in our business lines and 
recognizes the diversification benefits among the units. The level of assigned economic capital is a combination of the risk 
taken by each business line, based on its actual exposures and calibrated to its own loss history where possible. Average 
invested capital includes economic capital and amounts we have invested in the lines of business.

As shown in Table 9, net income attributable to our lines of business increased $60.9 million or 34% over the prior year. The 
increase in net income attributed to our lines of business was due primarily to a $79.2 million increase in mortgage banking 
revenue, a $19.7 million increase in brokerage and trading revenue and a $14.7 million decrease in net loans charged off, 
partially offset by a $30.8 million increase in personnel expense.

Table 9 – Net Income by Line of Business 
(In thousands)

Commercial Banking

Consumer Banking

Wealth Management

Subtotal

Funds Management and other

Total

Year Ended December 31,

2012

2011

2010

$

143,212

$

127,388

$

74,306

19,872

237,390

113,801

33,504

15,617

176,509

109,366

80,323
50,226

14,316

144,865

101,889

$

351,191

$

285,875

$

246,754

38

 
 
 
 
 
 
 
 
Commercial Banking

Commercial Banking contributed $143.2 million to consolidated net income in 2012, up $15.8 million or 12% over the prior 
year. Net interest revenue grew by $8.8 million as the balance of average commercial loans increased $799 million or 10%. Net 
loans charged off were down $9.9 million compared to 2011. Other operating revenue was up $23.6 million including a $14.2 
million gain on the sale of $26 million of common stock received in 2009 in partial satisfaction of a defaulted commercial loan 
and a $10.0 million increase in fees and commissions revenue. Other operating expense increased $16.4 million or 7% over 
2011. Corporate expense allocations were up $8.1 million over the prior year due to increased lending activity and personnel 
expenses increased $6.9 million.

During the second quarter of 2011, banking services for small business customers were transferred from the Consumer Banking 
segment to the Commercial Banking segment. As a result of this transfer, net interest revenue increased $14.0 million, other 
operating revenue increased $7.2 million and operating expenses increased $8.3 million in 2011. In addition, average deposits 
increased $593 million and average loans increased $18 million over 2010 primarily due to the transfer of these balances from 
the Consumer Banking segment.

Table 10 – Commercial Banking 
(Dollars in thousands)

Year Ended December 31,

Net interest revenue from external sources

$

367,412

$ 342,833

Net interest expense from internal sources

(46,414)

(30,676)

2012

2011

Total net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Fees and commissions revenue

Gain (loss) on financial instruments and other assets, net

Other operating revenue

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

2010

338,391

(45,317)

293,074

70,489

222,585

141,630

(2,638)

138,992

93,236

26,811

74,254

35,815

320,998

10,852

310,146

156,724

14,407

171,131

102,715

15,898

76,848

51,427

312,157

20,760

291,397

146,771

774

147,545

95,801

16,692

74,610

43,348

246,888

230,451

230,116

234,389

91,177

208,491

81,103

131,461

51,138

$

143,212

$ 127,388

$

80,323

$ 9,949,735

$ 9,383,528

$ 8,893,868

9,087,745

8,553,014

882,288

8,289,001

7,757,808

884,169

8,139,851

5,999,381

899,005

1.44%

16.23%

51.68%

0.12%

1.36%

14.41%

50.22%

0.25%

0.90%

8.93%

52.94%

0.87%

Net interest revenue increased $8.8 million or 3% over 2011. Growth in net interest revenue was due to a $799 million increase 
in average loan balances, partially offset by decreased loan yields. Lower yields on deposits sold to our Funds Management 
unit was partially offset by a $795 million increase in average deposit balances.  

39

 
 
 
 
 
 
 
 
Fees and commissions revenue increased $10.0 million or 7% over 2011. Commercial deposit service charges and fees 
increased $4.6 million or 13% over the prior year. The average earnings credit, a non-cash method for commercial customers to 
avoid incurring charges for deposit services based on account balances, decreased 21 basis points compared to the prior year to 
better align with market interest rates. Transaction card revenue increased $4.0 million or 5% due to increased customer 
transaction volume.

Operating expenses increased $16.4 million or 7% over 2011. Personnel costs increased $6.9 million or 7% primarily due to 
increased incentive compensation. Regular compensation expense and employee benefits expense also increased over the prior 
year. Net losses and operating expenses on repossessed assets decreased $794 thousand compared to the prior year.  Other non-
personnel expenses increased $2.2 million primarily due to higher data processing expenses related to increased transaction 
card activity. Corporate expense allocations increased $8.1 million primarily due to increased customer loan and deposit 
activity.

The average outstanding balance of loans attributed to Commercial Banking increased $799 million to $9.1 billion for 
2012. See the Loans section of Management’s Discussion and Analysis of Financial Condition following for additional 
discussion of changes in commercial and commercial real estate loans which are primarily attributed to the Commercial 
Banking segment. Net Commercial Banking loans charged off were down $9.9 million compared to 2011 to $10.9 million or 
0.12% of average loans attributed to this line of business. Net charge-offs for 2012 included the return of a $7.1 million loan 
settlement received in 2008 as discussed in greater detail in in Management's Discussion & Analysis of Financial Condition – 
Summary of Loan Loss Experience following. Excluding the impact of this item, the decrease in net loans charged off was 
primarily due to a decrease in losses on commercial real estate loans.

Average deposits attributed to Commercial Banking were $8.6 billion for 2012, an increase of $795 million or 10% over the 
2011 primarily related to an increase in average demand deposits, partially offset by a decrease in interest-bearing transaction 
account balances and time deposits. Average balances attributed to our commercial & industrial loan customers increased $474 
million or 17% and average balances attributed to our energy customers increased $400 million or 44%. Small business 
banking customer average balances increased $157 million or 9%. Average balances held by treasury services customers were 
down $286 million compared to the prior year. Commercial customers continue to maintain high account balances due to 
continued economic uncertainty and persistently low yields available on high quality investments. 

Consumer Banking

Consumer banking services are provided through five primary distribution channels:  traditional branches, supermarket 
branches, the 24-hour ExpressBank call center, Internet banking and mobile banking. Consumer banking also conducts 
mortgage banking activities through offices located outside of our consumer banking markets and through correspondent loan 
originators. 

Consumer banking contributed $74.3 million to consolidated net income for 2012, up $40.8 million primarily due to growth in 
mortgage banking revenue. Revenue from mortgage loan production was up $77.1 million over the prior year. Changes in fair 
value of our mortgage servicing rights, net of economic hedge, decreased net income attributed to consumer banking by $795 
thousand in 2012 and decreased net income attributed to consumer banking by $8.0 million in 2011.

40

 
 
 
 
 
 
 
 
Table 11 – Consumer Banking 
(Dollars in thousands)

Net interest revenue from external sources

$

90,036

$

89,745

$

86,292

Year Ended December 31,

2012

2011

2010

Net interest revenue from internal sources

Total net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Fees and commissions revenue

Gain on financial instruments and other assets, net

Other operating revenue

Personnel expense

Net losses and expenses of repossessed assets

Change in fair value of mortgage servicing rights

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

25,120

115,156

9,345

105,811

266,566

5,552

272,118

93,409

1,405

9,210

108,661

43,630

256,315

121,614

47,308

33,109

122,854

13,451

109,403

197,271

26,051

223,322

88,993

3,044

40,447

94,395

51,012

277,891

54,834

21,330

47,624

133,916

24,705

109,211

204,149

10,908

215,057

80,660

3,583

(3,661)

101,503

59,980

242,065

82,203

31,977

$

74,306

$

33,504

$

50,226

$ 5,727,267

$ 5,937,585

$ 6,243,746

2,130,293

5,598,063

287,972

2,067,548

5,741,719

273,906

2,109,520

6,130,383

277,837

1.30%

25.73%

64.73%

0.44%

0.56%

12.23%

74.17%

0.65%

0.80%

18.08%

72.69%

1.17%

Residential mortgage loans funded for sale

$ 3,708,350

$ 2,293,834

$ 2,501,860

Banking locations
Residential mortgage loans servicing portfolio1
$
1  Includes outstanding principal for loans serviced for affiliates

217

212

207

13,091,482

$

12,356,917

$

12,059,241

December 31,
2012

December 31,
2011

December 31,
2010

Net interest revenue from consumer banking activities decreased $7.7 million compared to 2011. Net interest earned on 
residential mortgage-backed securities held as an economic hedge of mortgage servicing rights decreased by $11.3 million due 
to a $185 million decrease in the average balance of this portfolio and lower average yields. Net interest revenue related to the 
consumer loan portfolio increased compared to the prior year as the average loan balance increased $63 million or 3% over the 
prior year. The average balance of residential mortgage loans increased over the prior year. Other consumer loans also 
increased, offset by decreased balances of indirect automobile loans due to pay-downs. The Company previously disclosed its 
decision to exit the indirect automobile loan business in the first quarter of 2009. Net interest earned on deposits sold to our 
Funds Management unit decreased $6.7 million primarily due to lower yields on funds invested. 

41

 
 
 
 
 
 
 
 
 
Net loans charged off by the Consumer Banking unit decreased $4.1 million compared to 2011 to $9.3 million or 0.44% of 
average loans. Net consumer banking charge-offs also includes indirect automobile loans, overdrawn deposit accounts and 
other direct consumer loans.

Fees and commissions revenue increased $69.3 million or 35% over the prior year. Mortgage banking revenue was up $79.0 
million or 86% over the prior year primarily due to increased residential mortgage loan originations and commitments and 
improved pricing of loans sold. Transaction card revenues decreased $12.7 million or 36% from the prior year primarily due to 
the impact of interchange fee regulations which became effective on October 1, 2011. 

Excluding the change in the fair value of mortgage servicing rights, operating expenses increased $9.7 million or 4% over 
2011. Personnel expenses were up $4.4 million or 5% primarily due to expansion of our mortgage banking division, which 
positioned us to benefit from increased demand as the result of continued low mortgage interest rates. Non-personnel expense 
increased $14.3 million or 15% primarily due to increased mortgage banking activity including decreases in our mortgage 
servicing rights due to refinancing activity as a result of the low interest rate environment, increased data processing, 
professional fees and occupancy costs. Corporate expense allocations decreased $7.4 million compared to the prior year 
primarily due to decreased occupancy cost allocations for branch banking. Net losses and operating expenses of repossessed 
assets were down $1.6 million compared to the prior year.

Average consumer deposit balances decreased $144 million or 3%, primarily due to a $317 million or 15% decrease in higher 
costing time deposit balances. Average interest-bearing transaction accounts increased $109 million or 4%, average savings 
account balances were up $44 million or 23% and average demand deposit balances increased $20 million or 3%.

Our Consumer Banking division originates, markets and services conventional and government-sponsored residential mortgage 
loans for all of our geographical markets. We funded $4.0 billion of residential mortgage loans in 2012 compared to $2.6 billion 
in 2011. Mortgage loan fundings included $3.7 billion of mortgage loans funded for sale in the secondary market and $256 
million funded for retention within the consolidated group. Approximately 33% of our mortgage loans funded were in the 
Oklahoma market, 15% in the Texas market, 14% in the New Mexico market and 14% in the Colorado market. In addition, 
10% of our mortgage loan fundings came from correspondent lenders. Expansion of our mortgage banking division in the 
Texas, Colorado and Kansas/Missouri markets positioned us to benefit from increased demand as the result of continued low 
mortgage interest rates.

At December 31, 2012, the Consumer Banking division serviced $12.0 billion of mortgage loans for others and $1.1 billion of 
loans retained within the consolidated group. Approximately 97% of the mortgage loans serviced by the Consumer Banking 
division were to borrowers in our primary geographical market areas. Loans past due 90 days or more totaled $84 million or 
0.70% of loans serviced for others at December 31, 2012 compared to $136 million or 1.20% of loans serviced for others at 
December 31, 2011. Mortgage servicing revenue, including revenue on loans serviced for the consolidated group, increased 
$1.9 million or 5% over the prior year to $41.8 million.

42

 
 
 
 
 
 
 
Wealth Management

Wealth Management contributed $19.9 million to consolidated net income in 2012, up $4.3 million or 27% over the prior year. 
Net interest revenue increased $1.8 million or 4% over the prior year. Fees and commissions revenue grew by $28.1 million or 
16% over 2011. Brokerage and trading revenue was up on increased customer activity and trust fees and commissions grew 
primarily due to the acquisition of The Milestone Group in the third quarter of 2012. Other operating expense increased $23.7 
million or 12% primarily due to increased incentive compensation and personnel expenses due to expansion of the Wealth 
Management division during the year. 

Table 12 – Wealth Management 
(Dollars in thousands)

Net interest revenue from external sources

$

Net interest revenue from internal sources

Total net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Fees and commissions revenue

Gain on financial instruments and other assets, net

Other operating revenue

Year Ended December 31,

2012

2011

2010

27,754

21,432

49,186

2,284

46,902

199,406

601

200,007

$

$

30,813

16,540

47,353

2,960

44,393

36,012

12,546

48,558

10,831

37,727

171,323

164,785

550

743

171,873

165,528

Personnel expense

146,407

126,909

120,944

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

55

31,049

36,874

214,385

32,524

12,652

33

28,762

35,002

190,706

25,560

9,943

44

26,259

32,578

179,825

23,430

9,114

$

19,872

$

15,617

$

14,316

$ 4,357,523

$ 4,073,623

$ 3,686,133

929,319

4,281,423

184,622

1,011,319

3,976,183

174,877

1,146,153

3,586,435

169,775

0.46%

10.76%

86.24%

0.25%

0.38%

8.93%

87.21%

0.29%

0.39%

8.43%

84.29%

0.94%

Our Wealth Management division serves as custodian to or manages assets of customers. Fees are earned commensurate with 
the level of service provided. We may have sole or joint investment discretion over the assets of the customer or may be 
fiduciary for the assets, but investment selection authority remains with the customer or a manager outside of the Company. 
The Wealth Management division also provides safekeeping services for personal and institutional customers including holding 
of the customer's assets, processing of income and redemptions and other customer recordkeeping and reporting services. We 
also provide brokerage services for customers whom maintain or delegate investment authority and for which BOK Financial 
does not have custody of the assets. 

A summary of assets under management or in custody follows in Table 13.

43

 
 
 
 
 
 
 
 
Table 13 – Assets Under Management or in Custody
(Dollars in thousands)

Fiduciary assets in custody for which BOKF has sole or joint discretionary authority
Fiduciary assets not in custody for which BOKF has sole or joint discretionary authority
Non-managed fiduciary assets in custody
Total fiduciary assets
Assets held in safekeeping
Brokerage accounts under BOKF administration
Assets under management or in custody

December
31,
2012
$ 10,981,353
1,659,822
13,187,863
25,829,038
20,994,011
4,402,992
$ 51,226,041

$

December
31,
2011
9,916,322
221,465
12,684,026
22,821,813
18,948,739
3,635,300
$ 45,405,852

December
31,
2010
$ 9,351,345
171,205
13,392,187
22,914,737
16,345,623
3,117,159
$ 42,377,519

Net interest revenue increased $1.8 million or 4% over the prior year. Growth in average assets was largely due to funds sold to 
the Funds Management unit. Average deposit balances increased $305 million or 8%. Non-interest bearing demand deposits 
grew by $282 million or 51% during the year and average interest-bearing transaction balances were up $90 million or 3%. 
Higher costing time deposit average balances decreased $69 million. Average loan balances decreased $82 million. The 
decrease is primarily due to residential mortgage loans previously originated by our Private Bank and retained by the Wealth 
Management segment being refinanced, including refinancings performed by the mortgage division of our Consumer Banking 
segment. 

Fees and commissions revenue grew by $28.1 million or 16% over 2011. Brokerage and trading revenue increased $20.7 
million or 22%, primarily due to securities and derivative contracts sold to our mortgage banking customers. Retail brokerage 
fees and investment banking fees also grew compared to the prior year. Trust fees and commissions increased $6.8 million or 
9%. The Company acquired The Milestone Group, a Denver based investment adviser to high net worth clients, in the third 
quarter of this year adding $3.5 million in revenue and $1.4 billion of fiduciary assets as of December 31, 2012. The remaining 
increase was due to the increase in fair value of fiduciary assets during 2012.

Other operating revenue includes fees earned from state and municipal bond underwriting and financial advisory services, 
primarily in the Oklahoma and Texas markets. In 2012, the Wealth Management division participated in 445 underwritings that 
totaled $6.8 billion. As a participant, the Wealth Management division was responsible for facilitating the sale of approximately 
$2.4 billion of these underwritings. In 2011, the Wealth Management division participated in 278 underwritings that totaled 
approximately $4.7 billion. Our interest in these underwritings totaled approximately $1.5 billion.

Operating expenses increased $23.7 million or 12% over the prior year. Personnel expenses increased $19.5 million or 15%. 
Regular compensation costs increased $6.2 million primarily due to increased headcount and annual merit increases. Incentive 
compensation increased $11.7 million over the prior year. Non-personnel expenses increased $2.3 million or 8%. Corporate 
expense allocations were up $1.9 million or 5% due primarily to additional expenses incurred related to expansion of the 
Wealth Management business line and increased customer transaction activity.

44

 
 
 
 
 
 
 
 
Geographical Market Distribution

The Company secondarily evaluates performance by primary geographical market. Loans are generally attributed to 
geographical markets based on the location of the customer and may not reflect the location of the underlying 
collateral. Brokered deposits and other wholesale funds are not attributed to a geographical market. Funds Management and 
other also includes insignificant results of operations in locations outside our primary geographic regions. Mortgage origination 
and marketing revenue is attributed to the geography where the mortgage was originated. Mortgage origination and marketing 
revenue related to correspondent banking is attributed to Oklahoma. All interest revenue on mortgage loans retained by BOKF 
and servicing revenue for mortgage loans sold in the secondary market and serviced for others is also attributed to Oklahoma.

Table 14 – Net Income (Loss) by Geographic Region 
(In thousands)

Bank of Oklahoma

Bank of Texas

Bank of Albuquerque

Bank of Arkansas

Colorado State Bank & Trust

Bank of Arizona

Bank of Kansas City

Subtotal

Funds Management and other

Total

Year Ended December 31,

2012

2011

2010

$

122,849

$

104,848

$

114,599

49,671

22,748

12,725

18,306

(1,115)

9,833

235,017

116,174

42,524

14,168

5,976

10,223

(8,341)

5,344

174,742

111,133

29,822

8,299

3,955

2,959

(22,756)

4,548

141,426

105,328

$

351,191

$

285,875

$

246,754

45

 
 
 
 
 
 
 
Bank of Oklahoma

Our Oklahoma offices are located primarily in the Tulsa and Oklahoma City metropolitan areas. Oklahoma is a significant 
market to the Company, representing 47% of our average loans, 55% of our average deposits and 35% of our consolidated net 
income for 2012. In addition, all of our mortgage servicing activity, TransFund EFT network and 69% of our fiduciary assets 
are attributed to the Oklahoma market.

Net income generated by the Bank of Oklahoma in 2012 increased $18.0 million or 17% over 2011. Net interest revenue 
decreased $6.9 million or 3%. Net charge-offs were down $4.3 million compared to the prior year to $15.5 million or 0.28% of 
average loans. Fees and commissions revenue was up $21.4 million or 7% primarily due to increased mortgage banking 
revenue. Other operating expenses, excluding changes in the fair value of mortgage servicing rights, were up $16.6 million or 
5%. Changes in fair value of our mortgage servicing rights, net of economic hedge, decreased net income by $795 thousand in 
2012 and decreased net income by $8.0 million in 2011.

Table 15 – Bank of Oklahoma 
(Dollars in thousands)

Net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Fees and commissions revenue

Gain on financial instruments and other assets, net

Other operating revenue

Year Ended December 31,

2012

2011

2010

$

233,682

$

240,616

$ 244,455

15,451

218,231

326,009

23,836

349,845

19,796

220,820

304,605

27,858

332,463

41,804

202,651

322,179

10,085

332,264

Personnel expense

153,358

148,935

152,134

Net losses and expenses of repossessed assets

Change in fair value of mortgage servicing rights

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

5,695

9,210

165,489

33,261

367,013

201,063

78,214

4,657

40,447

147,797

39,846

381,682

171,601

66,753

4,252

(1,326)

149,943

42,352

347,355

187,560

72,961

$

122,849

$

104,848

$ 114,599

$ 11,544,276

$ 10,930,742

$ 9,775,984

5,460,429

10,394,644

548,302

5,247,656

5,438,436

9,821,782

8,782,196

541,152

548,537

1.06%

22.41%

63.93%

0.28%

0.96%

19.37%

62.59%

0.38%

1.17%

20.89%

61.54%

0.77%

Residential mortgage loans funded for sale

$ 1,671,776

$

1,105,800

$ 1,246,511

Net interest revenue decreased $6.9 million or 3% compared to the prior year. Decreased yield on residential mortgage-backed 
securities held as an economic hedge of mortgage servicing rights was partially offset by lower funding costs. The average 
balance of these securities decreased $185 million compared to 2011. Average loan balances were up $213 million or 4% over 

46

 
 
 
 
 
 
 
 
last year and loan yields were down. The favorable net interest impact of the $573 million increase in average deposit balances 
was offset by lower yield on funds sold to the Funds Management unit.

Fees and commission revenue grew by $21.4 million or 7% over 2011. Mortgage banking revenue was up $22.5 million over 
last year primarily due to increased mortgage loan origination and commitment volumes and increased gains on sales of 
residential mortgage loans in the secondary market. Transaction card revenue was down $4.9 million primarily due to changes 
in interchange fee regulations which were effective October 1, 2011. Deposit service charges and brokerage and trading 
revenue also increased over the prior year.

Excluding the change in the fair value of mortgage servicing rights, other operating expenses were up $16.6 million or 5% over 
the prior year. Personnel expenses were up $4.4 million or 3% over 2011 primarily due to increased regular compensation 
expense due to a modest increase in headcount and annual merit increases. Increased employee benefit expense was offset by 
lower incentive compensation expense compared to the prior year. Non-personnel expenses were up $17.7 million or 12%. 
Data processing and communications expense was up $4.1 million due to increased customer transaction activity and 
impairment charges on two discontinued software projects. Mortgage banking and professional fees and services expense were 
both up $4.0 million over the prior year. Corporate expense allocations were down $6.6 million compared to the prior year. 
Increased loan and deposit activity outside of Oklahoma increased the corporate expense allocation to these other geographies. 
Net losses and operating expenses of repossessed assets were up $1.0 million over 2011 primarily due to write-downs related to 
regularly scheduled appraisal updates.

Net loans charged off totaled $15.5 million or 0.28% of average loans for 2012 compared to $19.8 million or 0.38% of average 
loans for 2011. Net charge-offs for 2012 included the return of $7.1 million received from the City of Tulsa in 2008 to settle 
claims related to a defaulted loan. The settlement agreement between BOK Financial and the City of Tulsa was invalidated by 
the Oklahoma Supreme Court in 2011 as discussed further in Note 14 to the Consolidated Financial Statements. Excluding this 
item, net charge-offs were $8.4 million or 0.15% of average loans for 2012. 

Average deposits attributed to the Bank of Oklahoma increased $572.9 million or 6% over 2011. Commercial Banking deposit 
balances increased $378 million or 8% over the prior year. Deposits related to commercial and industrial customers and energy 
customers increased over the prior year, partially offset by decreased average balances related to treasury services 
customers. Consumer deposits also increased $71 million or 2%. Wealth Management deposits increased $124 million or 5%,  
primarily due to an increase in average trust deposit balances. 

Bank of Texas

Our Texas offices are located primarily in the Dallas, Fort Worth and Houston metropolitan areas. Texas is our second largest 
market with 33% of our average loans, 24% of our average deposits and 14% of our consolidated net income for 2012.

Net income for the Bank of Texas increased $7.1 million or 17% over the prior year primarily due to increased mortgage 
banking revenue partially offset by increased personnel expenses. Net interest revenue increased $5.2 million or 4% due 
primarily to a $415 million or 12% growth in loans and lower funding costs. Fees and commission revenue grew by $19.8 
million or 29% primarily due to increased mortgage banking revenue. Other operating expense increased $12.4 million or 9%  
due primarily to increased incentive compensation and growth in the Texas market.

47

 
 
 
 
 
 
 
Table 16 – Bank of Texas 
(Dollars in thousands)

Net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Fees and commissions revenue

Gain (loss) on financial instruments and other assets, net

Other operating revenue

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

Year Ended December 31,

2012

2011

2010

$

142,906

$

137,696

$ 134,323

5,496

137,410

4,170

133,526

15,340

118,983

87,252

188

87,440

79,350

3,240

24,965

39,684

67,417

342

67,759

70,855

1,569

23,403

39,015

60,722

(7)

60,715

65,311

6,708

23,201

37,881

147,239

134,842

133,101

77,611

27,940

66,443

23,919

46,597

16,775

$

49,671

$

42,524

$

29,822

$ 5,110,336

$ 4,933,463

$ 4,479,689

3,832,395

4,602,272

482,612

3,417,235

4,368,967

3,320,173

3,901,364

473,926

479,391

0.97%

10.29%

63.97%

0.14%

0.86%

8.97%

65.74%

0.12%

0.67%

6.22%

68.24%

0.46%

Residential mortgage loans funded for sale

$

500,769

$

220,022

$ 252,364

Net interest revenue increased $5.2 million or 4% over 2011 primarily due to decreased deposit costs and growth of the loan 
portfolio. Average outstanding loans increased by $415 million or 12% over the prior year. The benefit of a $233 million or 5% 
increase in deposits was offset by lower yield on funds invested by the Funds Management unit.

Fees and commissions revenue grew $19.8 million or 29% over 2011 primarily due to increased mortgage banking revenue. 
Brokerage and trading revenue and trust fees and commissions also increased over  the prior year. Transaction card revenue 
was down compared to the prior year primarily due to debit card interchange fee regulations which became effective in the 
third quarter of 2011. Deposit service charges and fees were largely unchanged compared to the prior year. 

Operating expenses increased $12.4 million or 9% over 2011. Personnel costs were up $8.5 million or 12% primarily due to 
incentive compensation expense and increased head count related to higher residential mortgage loan origination activity. Net 
losses and operating expense of repossessed assets increased $1.7 million over last year due primarily to write-downs related to 
regularly scheduled appraisal updates. Non-personnel expenses increased $1.6 million or 7%. Corporate expense allocations 
increased $669 thousand or 2%.

Net loans charged off totaled $5.5 million or 0.14% of average loans for 2012, compared to $4.2 million or 0.12% of average 
loans for 2011.

48

 
 
 
 
 
 
 
 
Bank of Albuquerque

Net income attributable to the Bank of Albuquerque totaled $22.7 million or 6% of consolidated net income, an $8.6 million or 
61% increase over 2011 due primarily to the growth in mortgage banking revenue. 

Net interest revenue increased $847 thousand or 2% over the prior year. Average loan balances were largely unchanged 
compared to the prior year. Average deposit balances were up $25 million or 2% over the prior year. Decreased deposit costs 
were offset by a decrease in the yield on funds invested with the Funds Management unit. Net loans charged off improved to 
$1.1 million or 0.16% of average loans for 2012 compared to net loans charged off of $2.1 million or 0.30% of average loans 
for 2011. 

Fees and commissions revenue increased $13.5 million or 38% over the prior year primarily due to a $14.6 million increase in 
mortgage banking revenue, partially offset by decreased transaction card revenue due to debit card interchange fee regulations. 
Other operating expense increased $1.3 million or 3%. Personnel expenses were up $2.5 million or 14% primarily due to 
increased incentive compensation primarily related to increased mortgage activity. Net losses and expenses of repossessed 
assets decreased $1.9 million to $165 thousand for 2012. Increased corporate allocation expenses were offset by lower non-
personnel expenses. 

Table 17 – Bank of Albuquerque 
(Dollars in thousands)

Net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Year Ended December 31,

2012

2011

2010

$

34,806

$

33,959

$

32,649

1,136

33,670

2,103

31,856

7,219

25,430

Other operating revenue – fees and commission

48,815

35,327

27,994

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

20,388

165

8,239

16,463

45,255

37,230

14,482

17,865

2,018

8,779

15,333

43,995

23,188

9,020

13,135

2,891

9,884

13,931

39,841

13,583

5,284

$

22,748

$

14,168

$

8,299

$ 1,391,606

$ 1,390,700

$ 1,329,578

715,095

707,723

719,160

1,267,487

1,242,964

1,231,643

79,722

82,313

83,188

1.63%

28.53%

54.12%

0.16%

1.02%

17.21%

63.50%

0.30%

0.62%

9.98%

65.70%

1.00%

Residential mortgage loans funded for sale

$

549,249

$

354,964

$ 345,797

49

 
 
 
 
 
 
 
 
Bank of Arkansas

Net income attributable to the Bank of Arkansas grew $6.7 million or 113% over the prior year primarily due to growth in 
mortgage related securities trading revenue in our Little Rock office and mortgage banking revenue. 

Net interest revenue increased $1.7 million or 20% over 2011 due primarily to the recognition of $2.9 million of foregone 
interest and fees collected on a nonaccruing wholesale/retail sector loans. Loans attributed to the Bank of Arkansas decreased 
$51 million compared to 2011 primarily due to the continued run-off of indirect automobile loans. Average deposits attributed 
to the Bank of Arkansas were largely unchanged compared to the prior year. Higher costing time deposits decreased $21 
million or 39% compared to the prior year, partially offset by a $12 million or 9% increase in interest-bearing transaction 
deposits and a $7.0 million or 48% increase in demand deposit balances. The Bank of Arkansas experienced a net recovery of 
$1.4 million for 2012. In addition to foregone interest and fees, $2.0 million charged off in the second quarter of 2011 was 
recovered related to the nonaccruing wholesale/retail loan. Net loans charged off totaled $2.8 million or 1.02% of average loans 
for 2011.

Fees and commissions revenue was up $11.3 million or 30% over the prior year primarily due to increased mortgage banking 
revenue and increased mortgage related securities trading revenue at our Little Rock office. Other operating expenses were up 
$6.2 million or 18% primarily due to increased incentive compensation costs related to trading activity. 

Table 18 – Bank of Arkansas 
(Dollars in thousands)

Net interest revenue

Net loans charged off (recovered)

Net interest revenue after net loans charged off (recovered)

Year Ended December 31,

2012

2011

2010

$

9,892

$

(1,443)

11,335

8,213

2,797

5,416

$

10,221

6,725

3,496

Other operating revenue – fees and commissions

49,691

38,347

41,258

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs (recoveries) to average loans

23,963

255

4,806

11,176

40,200

20,826

8,101

$

$

$

12,725

$ 233,226

221,906

208,096

19,720

5.46 %

64.53 %

67.47 %

(0.65)%

18,368

548

4,565

10,501

33,982

9,781

3,805

5,976

291,560

273,382

210,083

23,563

2.05%

25.36%

72.99%

1.02%

$

$

21,601

1,108

4,309

11,263

38,281

6,473

2,518

3,955

357,178

330,136

196,372

23,232

1.11%

17.02%

74.36%

2.04%

Residential mortgage loans funded for sale

$ 111,049

$

72,293

$

72,148

50

 
 
 
 
 
 
 
 
Colorado State Bank & Trust

Net income attributed to Colorado State Bank & Trust increased $8.1 million or 79% over 2011 to $18.3 million. Net interest 
revenue increased $2.7 million or 8% primarily due to increased average loan and deposit balances, partially offset by a 
decrease in yield on funds sold to the Funds Management unit. Average loans increased $142 million or 18%. Average deposits 
attributable to Colorado State Bank & Trust increased $56 million or 4%. Demand deposits grew by $88 million during 2012 
primarily to increased commercial account balances. Interest-bearing transaction deposit account balances increased $18 
million or 4%. Higher costing time deposits decreased $53 million. Net loans charged off totaled $166 thousand or 0.02% of 
average loans for 2012 compared to net loans charged off of $2.2 million or 0.29% of average loans for 2011.

Fees and commissions revenue was up $17.1 million over 2011 primarily related to a $13.0 million increase in mortgage 
banking revenue and a $4.4 million increase in trust fees and commissions primarily due to the acquisition of the Milestone 
Group. The Milestone Group is a Denver-based registered investment adviser which provides wealth management services to 
high net worth clients in Colorado and Nebraska. Operating expenses were up $8.6 million or 21% over the prior year primarily 
due to mortgage banking activity and the Milestone Group acquisition. Personnel expenses were up $4.4 million, corporate 
expense allocations increased $2.8 million and non-personnel expenses were increased $1.3 million. 

Table 19 – Colorado State Bank & Trust 
(Dollars in thousands)

Net interest revenue

Net loans charged off 

Net interest revenue after net loans charged off

Fees and commissions revenue

Gain (loss) on financial instruments and other assets, net

Other operating revenue

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans 

Year Ended December 31,

2012

2011

2010

$

36,708

$

34,018

$

166

36,542

43,776

8

43,784

26,895

510

7,163

15,798

50,366

29,960

11,654

2,235

31,783

26,685

—

26,685

22,485

401

5,815

13,035

41,736

16,732

6,509

32,706

10,897

21,809

21,703

(6)

21,697

17,050

1,429

6,330

13,854

38,663

4,843

1,884

$

18,306

$

10,223

$

2,959

$

1,345,619

$ 1,343,816

$ 1,219,195

924,700

782,583

767,983

1,330,179

1,273,794

1,145,887

129,154

118,712

123,910

1.36%

14.17%

62.58%

0.02%

0.76%

8.61%

68.75%

0.29%

0.24%

2.39%

71.06%

1.42%

Residential mortgage loans funded for sale

$

497,543

$

298,630

$

338,309

51

 
 
 
 
 
 
 
 
Bank of Arizona

Bank of Arizona had a net loss of $1.1 million for 2012 compared to a net loss of $8.3 million for 2011. The improvement was 
due primarily to growth in fee revenue, along with decreased net loans charged off and lower net losses and operating expenses 
of repossessed assets. 

Net interest revenue increased $933 thousand or 6% over 2011. Average loan balances were down $18 million or 3% compared 
to the prior year. The decrease was primarily due to jumbo residential mortgage loans previously originated and retained by our 
wealth management segment in Arizona that were refinanced. Net loans charged off decreased to $2.4 million or 0.43% of 
average loans for 2012, compared to $7.2 million or 1.25% for 2011. Average deposits were up $88 million or 34% over last 
year. Interest-bearing transaction account balances grew by $72 million or 68% and demand deposit balances were up $27 
million or 25% both primarily due to growth in commercial deposits. Higher costing time deposits balances decreased $11 
million compared to the prior year.

Fees and commissions revenue was up $3.4 million primarily due to increased mortgage banking revenue and revenue from the 
operation of repossessed commercial real estate properties. Other operating expense decreased $3.1 million or 10% compared 
to 2011. Personnel expense decreased $158 thousand or 1% compared to the prior year. Net losses and operating expenses of 
repossessed assets remain elevated, but decreased $3.0 million to $7.4 million for 2012. Non-personnel expenses decreased 
$177 thousand or 5% compared to the prior year. Corporate overhead expense allocations were up $210 thousand or 4%.

We continue to focus on growth in commercial and small business lending in the Arizona market and have significantly scaled 
back commercial real estate lending activities which were not contemplated in our initial expansion into this market. Loan and 
repossessed asset losses have been largely due to commercial real estate lending. Growth is primarily related to commercial 
loans and deposits. Assets attributable to the Bank of Arizona included $16 million of goodwill that may be impaired in future 
periods if our commercial and small business lending growth plans are unsuccessful.

52

 
 
 
 
 
 
 
Table 20 – Bank of Arizona 
(Dollars in thousands)

Net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Fees and commissions revenue

Gain on financial instruments and other assets, net

Other operating revenue

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Loss before taxes

Federal and state income tax

Net loss

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

Year Ended December 31,

2012

2011

2010

$

17,170

$

16,237

$

11,792

2,420

14,750

10,150

—

10,150

10,711

7,402

3,628

4,984

26,725

7,168

9,069

6,780

349

7,129

10,869

10,402

3,805

4,774

29,850

22,324

(10,532)

5,071

—

5,071

9,944

14,117

3,643

4,079

31,783

(1,825)

(710)

(13,652)

(5,311)

(37,244)

(14,488)

$

(1,115)

$

(8,341)

$

(22,756)

$ 612,682

$ 641,340

$ 609,694

556,689

343,289

60,916

(0.18)%

(1.83)%

97.82 %

0.43 %

574,770

255,487

65,025

(1.30)%

(12.83)%

129.69 %

1.25 %

522,035

218,865

65,242

(3.73)%

(34.88)%

188.48 %

4.28 %

Residential mortgage loans funded for sale

$

96,026

$

97,699

$ 141,379

53

 
 
 
 
 
 
 
 
Bank of Kansas City

Net income attributed to the Bank of Kansas City increased by $4.5 million or 84% over 2011 primarily due to growth in 
mortgage banking revenue.

Net interest revenue increased $1.5 million or 13%. Average loan balances grew by $72 million or 20%.  Net charge-offs 
remained low, totaling $94 thousand or 0.02% of average loans for 2012 compared to $181 thousand or 0.05% of average loans 
for 2011. Average deposit balances were down $16 million or 5% due primarily to a $16 million decrease in higher costing time 
deposit balances. Demand deposit balances grew $95 million or 197% due primarily to commercial account balances, offset by 
a $95 million decrease in interest-bearing transaction account balances.

Fees and commissions revenue increased $13.6 million or 54% over the prior year primarily due to an $8.7 million increase in 
mortgage banking revenue and a $3.9 million increase in brokerage and trading revenue. Other operating expense increased 
$7.9 million or 28%. Personnel costs were up $3.5 million or 21% primarily due to increased incentive compensation. 
Corporate expense allocations increased by $3.9 million on higher customer transaction volume and non-personnel expense 
increased $606 thousand.

Table 21 – Bank of Kansas City 
(Dollars in thousands)

Net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Year Ended December 31,

2012

2011

2010

$

13,207

$

11,675

$

9,428

94

13,113

181

11,494

71

9,357

Other operating revenue – fees and commission

38,596

25,006

19,386

Personnel expense

Net losses (gains) and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

20,091

91

4,609

10,824

35,615

16,094

6,261

16,603

12,975

176

4,003

6,971

27,753

8,747

3,403

(66)

3,090

5,301

21,300

7,443

2,895

$

9,833

$

5,344

$

4,548

$ 458,565

$ 376,652

$ 309,230

436,143

286,531

33,684

2.14%

29.19%

68.75%

0.02%

364,517

302,632

27,752

1.42%

19.26%

75.66%

0.05%

297,604

239,759

22,744

1.47%

20.00%

73.92%

0.02%

Residential mortgage loans funded for sale

$ 281,938

$ 144,426

$ 105,352

54

 
 
 
 
 
 
 
 
Financial Condition

Securities

We maintain a securities portfolio to enhance profitability, support customer transactions, manage interest rate risk, provide 
liquidity and comply with regulatory requirements. Securities are classified as trading, held for investment, or available for 
sale. See Note 2 to the consolidated financial statements for the composition of the securities portfolio as of December 31, 
2012, December 31, 2011 and December 31, 2010.

Table 22 – Securities 
(In thousands)

Trading:

2012

December 31,

2011

2010

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

U.S. Government agency obligations

$

16,602

$

16,545

$

22,140

$

22,203

$

3,890

$

3,873

U.S. agency residential mortgage-backed 

securities

Municipal and other tax-exempt securities

Other trading securities

Total trading securities

Investment:

85,914

90,552

20,883

86,361

90,326

20,870

213,951

214,102

12,320

38,693

2,864

76,017

12,379

39,345

2,873

76,800

26,979

23,610

929

55,408

27,271

23,396

927

55,467

Municipal and other tax-exempt

232,700

235,940

128,697

133,670

184,898

188,577

U.S. agency residential mortgage-backed 

securities – Other1
Other debt securities

Total investment securities

Available for sale:

U.S. Treasury

Municipal and other tax-exempt

Residential mortgage-backed securities:

82,767

184,067

499,534

85,943

206,575

528,458

121,704

188,835

439,236

120,536

208,451

462,657

—

154,655

339,553

—

157,528

346,105

1,000

84,892

1,002

87,142

1,001

66,435

1,006

68,837

—

72,190

—

72,942

U.S. agencies

Privately issue

9,650,650

9,889,821

9,297,389

9,588,177

8,193,705

8,446,909

322,902

325,163

503,068

419,166

714,430

644,209

Total residential mortgage-backed 

securities

Commercial mortgage-backed securities 

guaranteed by U.S. government 
agencies

Other debt securities

Perpetual preferred stocks

Equity securities and mutual funds

9,973,552

10,214,984

9,800,457

10,007,343

8,908,135

9,091,118

890,746

895,075

35,680

22,171

24,593

36,389

25,072

27,557

—

36,298

19,171

33,843

—

36,495

18,446

47,238

—

6,401

19,511

29,181

—

6,401

22,114

43,046

Total available for sale securities

11,032,634

11,287,221

9,957,205

10,179,365

9,035,418

9,235,621

Fair value option securities:

U.S. agency residential mortgage-backed 

securities

Corporate debt securities

Other securities

253,726

25,077

723

257,040

26,486

770

606,876

25,099

—

626,109

25,117

—

433,662

428,021

—

—

—

—

Total fair value option securities

$

279,526

$

284,296

$

631,975

$

651,226

$

433,662

$

428,021

1  Includes $5.0 million at December 31, 2012 and $12 million at December 31, 2011 of remaining net unrealized gain which remains in 

Accumulated Other Comprehensive Income in the Consolidated Balance Sheets related to securities transferred from the available for sale 
securities portfolio to the investment portfolio in 2011. See Note 2 to the Consolidated Financial Statements for additional discussion.

55

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At December 31, 2012, the carrying value of investment (held-to-maturity) securities was $500 million and the fair value was 
$528 million. Investment securities consist primarily of long-term, fixed rate Oklahoma municipal bonds, taxable Texas school 
construction bonds and residential mortgage-backed securities issued by U.S. government agencies. The investment security 
portfolio is diversified among issuers. The largest obligation of any single issuer is $30 million. Substantially all of these bonds 
are general obligations of the issuers. Approximately $89 million of the Texas school construction bonds are also guaranteed by 
the Texas Permanent School Fund Guarantee Program supervised by the State Board of Education for the State of Texas.

Available for sale securities, which may be sold prior to maturity, are carried at fair value. Unrealized gains or losses, net of 
deferred taxes, are recorded as accumulated other comprehensive income in shareholders’ equity. The amortized cost of 
available for sale securities totaled $11.0 billion at December 31, 2012, an increase of $1.1 billion over December 31, 
2011. The increase was primarily in short-duration U.S. government agency residential mortgage-backed securities and U.S. 
government agency backed commercial mortgage-backed securities. At December 31, 2012, residential mortgage-backed 
securities represented 91% of total available for sale securities. We also added $895 million of commercial mortgage-backed 
securities fully backed by U.S. government agencies during 2012. The securities have prepayment penalties similar to 
commercial loans.

A primary risk of holding residential mortgage-backed securities comes from extension during periods of rising interest rates or 
prepayment during periods of falling interest rates. We evaluate this risk through extensive modeling of risk both before making 
an investment and throughout the life of the security. Current interest rates are historically low and prices for residential 
mortgage-backed securities are historically high resulting in low effective durations. Our best estimate of the duration of the 
residential mortgage-backed securities portfolio at December 31, 2012 is 2.2 years. Management estimates the duration extends 
to 3.7 years assuming an immediate 200 basis point upward shock. The estimated duration contracts to 1.7 years assuming a 50 
basis point decline in the current low rate environment. Net unamortized premiums are less than 1% of the available for sale 
securities portfolio amortized cost.

Residential mortgage-backed securities also have credit risk from delinquency or default of the underlying loans. We mitigate 
this risk by primarily investing in securities issued by U.S. government agencies. Principal and interest payments on the 
underlying loans are fully guaranteed. At December 31, 2012, approximately $9.7 billion of the amortized cost of the 
Company’s residential mortgage-backed securities were issued by U.S. government agencies. The fair value of these residential 
mortgage-backed securities totaled $9.9 billion at December 31, 2012.

We also hold amortized cost of $323 million in residential mortgage-backed securities privately issued by publicly-owned 
financial institutions. The amortized cost of these securities decreased $180 million from December 31, 2011. The fair value of 
these securities increased nearly 10% between December 31, 2011 and February 29, 2012. In response to this significant 
increase in fair value, management evaluated the expected performance of our privately-issued residential mortgage-backed 
securities portfolio. We sold $107 million of these securities we believe had reached their maximum expected potential in 
March 2012 at a $7.4 million loss. We do not intend to sell the remaining portfolio of privately-issued residential mortgage 
backed securities. The additional decline was primarily due to $67 million of cash received and $5.9 million of other-than-
temporary impairment losses charged against earnings during 2012. The fair value of our portfolio of privately issued 
residential mortgage-backed securities totaled $325 million at December 31, 2012.

The amortized cost of our portfolio of privately issued residential mortgage-backed securities included $199 million of Jumbo-
A residential mortgage loans and $124 million of Alt-A residential mortgage loans. Jumbo-A residential mortgage loans 
generally meet government underwriting standards, but have loan balances that exceed agency maximums. Alt-A mortgage 
loans generally do not have sufficient documentation to meet government agency underwriting standards. Credit risk on 
residential mortgage-backed securities originated by private issuers is mitigated by investment in senior tranches with 
additional collateral support. All of our Alt-A residential mortgage-backed securities were issued with credit support from 
additional layers of loss-absorbing subordinated tranches, including all Alt-A residential mortgage-backed securities held that 
were originated in 2007 and 2006. The weighted average original credit enhancement of the Alt-A residential mortgage-backed 
securities was 10.2% and has been fully absorbed as of December 31, 2012. The Jumbo-A residential mortgage-backed 
securities had original credit enhancement of 9.4% and the current level is 4.6%. Approximately 79% of our Alt-A mortgage-
backed securities represent pools of fixed rate residential mortgage loans. None of the adjustable rate mortgages are payment 
option adjustable rate mortgages (“ARMs”). Approximately 24% of our Jumbo-A residential mortgage-backed securities 
represent pools of fixed rate residential mortgage loans and none of the adjustable rate mortgages are payment option ARMs.

The aggregate gross amount of unrealized losses on available for sale securities totaled $6.6 million at December 31, 2012, 
down $80 million from December 31, 2011. On a quarterly basis, we perform separate evaluations on debt and equity securities 
to determine if the unrealized losses are temporary as more fully described in Note 2 of the Consolidated Financial 
Statements. Other-than-temporary impairment charges of $7.4 million were recognized in earnings in 2012, including $5.9 

56

 
 
 
 
 
 
 
million related to certain privately issued residential mortgage-backed securities that we do not intend to sell and $1.0 million 
related to certain municipal securities that we do not intend to sell. In addition, impairment charges of $457 thousand were 
recognized on certain equity securities during 2012.

Certain residential mortgage-backed securities issued by U.S. government agencies and included in fair value option securities 
on the Consolidated Balance Sheets, have been segregated and designated as economic hedges of changes in the fair value of 
our mortgage servicing rights. We have elected to carry these securities at fair value with changes in fair value recognized in 
current period income. These securities are held with the intent that gains or losses will offset changes in the fair value of 
mortgage servicing rights and related derivative contracts.

Bank-Owned Life Insurance

We have approximately $275 million of bank-owned life insurance at December 31, 2012. This investment is expected to 
provide a long-term source of earnings to support existing employee benefit programs. Approximately $244 million is held in 
separate accounts. Our separate account holdings are invested in diversified portfolios of investment-grade fixed income 
securities and cash equivalents, including U.S. Treasury and Agency securities, residential mortgage-backed securities, 
corporate debt, asset-backed and commercial mortgage-backed securities. The portfolios are managed by unaffiliated 
professional managers within parameters established in the portfolio’s investment guidelines. The cash surrender value of 
certain life insurance policies is further supported by a stable value wrap, which protects against changes in the fair value of the 
investments. At December 31, 2012, the fair value of investments held in separate accounts was approximately $267 
million. As the underlying fair value of the investments held in a separate account at December 31, 2012 exceeded the net book 
value of the investments, no cash surrender value was supported by the stable value wrap. The stable value wrap is provided by 
a domestic financial institution. The remaining cash surrender value of $31 million primarily represents the cash surrender 
value of policies held in general accounts and other amounts due from various insurance companies.

57

 
 
 
 
 
 
 
Loans

The aggregate loan portfolio before allowance for loan losses totaled $12.3 billion at December 31, 2012, up $1.0 billion or 9% 
over December 31, 2011. Commercial loans grew by $1.1 billion or 17% due largely to growth in energy and services sector 
loans. Commercial real estate loans decreased $62 million or 3%. Growth in multi-family residential property loans was offset 
by a decrease in construction and land development loans. Residential mortgage loans were up $71 million or 4% primarily due 
to an increase in home equity loans, partially offset by a decrease in permanent residential mortgage loans. Consumer loans 
decreased $53 million due primarily to the continued runoff of the indirect automobile loan portfolio resulting from the 
Company's previously disclosed decision to exit this business in the first quarter of 2009.

Table 23 – Loans 
(In thousands)

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Construction and land development

Retail

Office

Multifamily

Industrial

Other real estate

2012

2011

2010

2009

2008

December 31,

$

2,460,659

$

2,005,041

$

1,706,366

$

1,911,392

$

2,333,755

2,164,186

1,106,439

348,484

1,081,406

191,106

289,632

1,761,538

1,574,680

1,768,966

967,426

336,733

978,160

204,311

301,861

981,047

319,353

843,826

203,741

312,383

919,998

384,327

776,457

160,148

240,210

2,045,121

1,171,331

509,868

803,939

199,314

244,247

7,641,912

6,555,070

5,941,396

6,161,498

7,307,575

253,093

522,786

427,872

402,896

245,994

376,358

342,054

509,402

405,923

369,028

278,186

386,710

451,720

420,038

462,758

364,172

178,032

394,141

655,116

423,155

444,091

357,496

126,006

493,927

920,662

435,334

485,471

318,818

143,532

400,840

Total commercial real estate

2,228,999

2,291,303

2,270,861

2,499,791

2,704,657

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S.

government agencies

Home equity

1,123,965

1,157,133

1,206,297

1,314,592

1,346,105

160,444

760,631

184,973

632,421

72,385

556,593

28,633

490,285

19,316

482,643

Total residential mortgage

2,045,040

1,974,527

1,835,275

1,833,510

1,848,064

Consumer:

Indirect automobile

Other consumer

Total consumer

Total

34,735

360,770

395,505

105,149

343,694

448,843

239,188

356,316

595,504

454,508

330,391

784,899

692,616

323,094

1,015,710

$

12,311,456

$ 11,269,743

$

10,643,036

$

11,279,698

$

12,876,006

Loans grew in almost all of our geographical markets. Commercial loan growth in our Bank of Oklahoma, Bank of Texas and 
Colorado State Bank & Trust markets was particularly strong. A breakdown by geographical market follows on Table 24 
followed by a discussion of changes in the balance by portfolio and geography. This breakdown may not always represent the 
location of the borrower or the collateral. The previous periods have been reclassified to conform to the current period loan 
classification and market attribution.

58

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 24 – Loans by Principal Market 
(In thousands)

Bank of Oklahoma:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Oklahoma

Bank of Texas:
Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Texas

Bank of Albuquerque:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Albuquerque

Bank of Arkansas:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Arkansas

Colorado State Bank & Trust:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Colorado State Bank & Trust

Bank of Arizona:
Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Arizona

Bank of Kansas City:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Kansas City

2012

2011

2010

2009

2008

December 31,

$

$

3,089,686
580,694
1,488,486
220,096
5,378,962

$

2,826,649
607,030
1,411,560
235,909
5,081,148

$

2,693,232
703,041
1,227,184
327,599
4,951,056

$

2,728,763
822,586
1,383,642
449,371
5,384,362

2,726,925
771,796
275,408
116,252
3,890,381

2,249,888
830,642
268,053
126,570
3,475,153

1,943,666
701,993
300,916
145,699
3,092,274

2,022,324
734,072
271,910
169,396
3,197,702

265,830
326,135
130,337
15,456
737,758

62,049
90,821
13,046
15,421
181,337

776,610
173,327
59,363
19,333
1,028,633

313,296
201,760
57,803
4,686
577,545

407,516
84,466
20,597
4,261
516,840

258,668
303,500
104,695
19,369
686,232

76,199
136,170
15,772
35,911
264,052

544,020
156,013
64,627
21,598
786,258

271,914
198,160
89,315
5,633
565,022

327,732
59,788
20,505
3,853
411,878

284,394
308,605
94,010
19,620
706,629

83,297
118,662
15,614
72,869
290,442

436,094
196,728
75,266
21,276
729,364

215,973
206,948
97,576
5,604
526,101

284,740
34,884
24,709
2,837
347,170

342,689
304,903
74,703
17,799
740,094

103,061
132,828
9,503
124,118
369,510

510,019
241,699
27,980
17,566
797,264

202,599
234,039
48,708
4,657
490,003

252,043
29,664
17,064
1,992
300,763

3,341,176
853,344
1,295,882
584,145
6,074,547

2,396,428
806,713
315,505
213,230
3,731,876

406,092
300,955
92,179
17,885
817,111

105,838
131,934
18,922
176,734
433,428

600,820
260,842
52,497
16,235
930,394

211,279
322,525
61,614
6,082
601,500

245,942
28,344
11,465
1,399
287,150

Total BOK Financial loans

$

12,311,456

$ 11,269,743

$

10,643,036

$

11,279,698

$

12,876,006

59

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial

Commercial loans represent loans for working capital, facilities acquisition or expansion, purchases of equipment and other 
needs of commercial customers primarily located within our geographical footprint. Commercial loans are underwritten 
individually and represent on-going relationships based on a thorough knowledge of the customer, the customer’s industry and 
market. While commercial loans are generally secured by the customer’s assets including real property, inventory, accounts 
receivable, operating equipment, interests in mineral rights and other property and may also include personal guarantees of the 
owners and related parties, the primary source of repayment of the loans is the on-going cash flow from operations of the 
customer’s business. Inherent lending risks are centrally monitored on a continuous basis from underwriting throughout the life 
of the loan for compliance with commercial lending policies.

The commercial loan portfolio grew by $1.1 billion or 17% during 2012. Energy sector loans increased $456 million or 23% 
over December 31, 2011. Energy loans attributed to the Colorado market grew by $189 million, energy loans attributed to the 
Oklahoma market grew by $148 million and energy loans in the Texas market grew by $115 million. Service sector loans 
increased $403 million or 23%, growing in all our geographical markets. Service sector loans grew by $225 million in the 
Texas market,  $66 million in the Oklahoma market, $48 million in the Arizona market and $39 million in the Colorado market. 
Wholesale/retail sector loans were up $139 million or 14%, primarily in the Texas and Kansas City markets. Healthcare sector 
loans were up $103 million or 11% over December 31, 2011. Increased loan balances attributed to the Texas, New Mexico, 
Kansas City and Oklahoma markets were partially offset by decreased loan balances attributed to the Arizona market.

The commercial sector of our loan portfolio is distributed as follows in Table 25.

Table 25 – Commercial Loans by Principal Market 
(In thousands)

Bank of
Oklahoma

Bank of
Texas

Bank of 
Albuquerque

Bank of
Arkansas

Colorado
State Bank
& Trust

Bank of
Arizona

Bank of 
Kansas 
City

Total

$ 1,113,239

$

900,254

$

5,060

$

220

$

441,675

$

— $

211

$ 2,460,659

653,056

407,471

612,611

153,953

3,960

850,626

452,889

306,931

118,769

6,309

168,789

43,584

32,624

5,664

—

16,576

38,515

4,115

2,450

—

226,156

164,511

17,981

71,385

9,942

4,140

74,099

31,309

42,100

84,472

71,900

22,431

15,606

2,164,186

1,106,439

1,081,406

348,484

191,106

—

176,697

145,396

91,147

10,109

173

5,331

1,277

36,199

289,632

$ 3,089,686

$ 2,726,925

$

265,830

$

62,049

$

776,610

$ 313,296

$ 407,516

$ 7,641,912

Energy

Services

Wholesale/retail

Healthcare

Manufacturing

Integrated food services

Other commercial and

industrial

Total commercial

loans

Supporting the energy industry with loans to producers and other energy-related entities has been a hallmark of the Company 
since its founding and represents a large portion of our commercial loan portfolio. In addition, energy production and related 
industries have a significant impact on the economy in our primary markets. Loans collateralized by oil and gas properties are 
subject to a semi-annual engineering review by our internal staff of petroleum engineers. This review is utilized as the basis for 
developing the expected cash flows supporting the loan amount. The projected cash flows are discounted according to risk 
characteristics of the underlying oil and gas properties. Loans are evaluated to demonstrate with reasonable certainty that crude 
oil, natural gas and natural gas liquids can be recovered from known oil and gas reservoirs under existing economic and 
operating conditions at current pricing levels and with existing conventional equipment and operating methods and costs. As 
part of our evaluation of credit quality, we analyze rigorous stress tests over a range of commodity prices and take proactive 
steps to mitigate risk when appropriate.

Energy loans totaled $2.5 billion or 20% of total loans at December 31, 2012. Outstanding energy loans increased $456 million 
during 2012. Unfunded energy loan commitments increased by $387 million to $2.4 billion at December 31, 2012. 
Approximately $2.2 billion of energy loans were to oil and gas producers, up $495 million over December 31, 2011. 
Approximately 55% of the committed production loans are secured by properties primarily producing oil and 45% of the 
committed production loans are secured by properties primarily producing natural gas. Loans to borrowers that manufacture 
equipment primarily for the energy industry increased $24 million during 2012 to $49 million. Loans to borrowers engaged in 
wholesale or retail energy sales decreased $41 million to $129 million. Loans to borrowers that provide services to the energy 
industry decreased $24 million during 2012 to $69 million. 

60

 
 
 
 
 
 
 
 
 
The services sector of the loan portfolio totaled $2.2 billion or 18% of total loans and consists of a large number of loans to a 
variety of businesses, including gaming, insurance, public finance, educational and community foundations. Service sector 
loans increased $403 million over December 31, 2011. Approximately $1.2 billion of the services category is made up of loans 
with individual balances of less than $10 million. Service sector loans are generally secured by the assets of the borrower with 
repayment coming from the cash flows of ongoing operations of the customer’s business. 

We participate in shared national credits when appropriate to obtain or maintain business relationships with local 
customers. Shared national credits are defined by banking regulators as credits of more than $20 million and with three or more 
non-affiliated banks as participants. At December 31, 2012, the outstanding principal balance of these loans totaled $2.4 
billion. Substantially all of these loans are to borrowers with local market relationships. We serve as the agent lender in 
approximately 16% of our shared national credits, based on dollars committed. We hold shared credits to the same standard of 
analysis and perform the same level of review as internally originated credits. Our lending policies generally avoid loans in 
which we do not have the opportunity to maintain or achieve other business relationships with the customer. In addition to 
management’s quarterly assessment of credit risk, grading of shared national credits is provided annually by banking 
regulators.

Commercial Real Estate

Commercial real estate represents loans for the construction of buildings or other improvements to real estate and property held 
by borrowers for investment purposes generally within our geographical footprint. We require collateral values in excess of the 
loan amounts, demonstrated cash flows in excess of expected debt service requirements, equity investment in the project and a 
portion of the project already sold, leased or permanent financing already secured. The expected cash flows from all significant 
new or renewed income producing property commitments are stress tested to reflect the risks in varying interest rates, vacancy 
rates and rental rates. As with commercial loans, inherent lending risks are centrally monitored on a continuous basis from 
underwriting throughout the life of the loan for compliance with applicable lending policies.

Commercial real estate loans totaled $2.2 billion or 18% of the loan portfolio at December 31, 2012. The outstanding balance 
of commercial real estate loans decreased $62 million compared to 2011. Construction and land development loans, industrial 
and other commercial real estate loans decreased, partially offset by increased multifamily residential properties, office building 
loans and loans secured by retail facilities. The commercial real estate loan balance as a percentage of our total loan portfolio is 
currently below its historical range of 20% to 22% over the past five years. The commercial real estate sector of our loan 
portfolio is distributed as follows in Table 26.

 Table 26 – Commercial Real Estate Loans by Principal Market 
(In thousands)

Bank of
Oklahoma

Bank of
Texas

Bank of
Albuquerque

Bank of
Arkansas

Colorado
State
Bank &
Trust

Bank of
Arizona

Bank of 
Kansas 
City

Total

Construction and land

development

Retail

Office

Multifamily

Industrial

Other real estate

Total commercial real

estate loans

$

79,557

$

48,802

$

50,551

$

15,876

$

41,037

$

9,643

$

7,627

$

253,093

138,092

73,480

133,192

46,293

110,080

182,875

208,517

122,558

126,505

82,539

72,176

89,753

24,837

37,431

51,387

11,590

9,503

23,180

473

30,199

15,647

21,078

28,632

6,574

60,359

82,730

24,004

34,701

17,872

32,810

19,676

1,537

35,796

10,846

8,984

522,786

427,872

402,896

245,994

376,358

$ 580,694

$ 771,796

$

326,135

$

90,821

$ 173,327

$ 201,760

$

84,466

$ 2,228,999

Construction and land development loans, which consist primarily of residential construction properties and developed building 
lots, decreased $89 million or 26% from December 31, 2011 to $253 million at December 31, 2012 primarily due to $70 
million of net paydowns.  Charge-offs of construction and land development loans totaled $7.0 million for 2012 and $12 
million were transferred to other real estate owned. 

Loans secured by multifamily residential properties increased $34 million or 9%. Growth in the Kansas City, Colorado and 
Arizona markets was partially offset by a decrease in the Arkansas market. Loans secured by office buildings increased $22 
million during 2012, primarily attributed to growth in the Texas market. Retail sector loans grew by $13 million. Loan growth 

61

 
 
 
 
 
 
 
 
 
attributed to the Oklahoma and New Mexico markets was partially offset by a decrease in loan balances attributed to the Texas 
market. Loans secured by industrial properties decreased $32 million from December 31, 2011, primarily in the Texas and 
Oklahoma market, partially offset by growth in the New Mexico and Colorado markets.Other commercial and industrial loans 
grew in the Colorado market, offset by decreased loan balances attributed to the New Mexico, Arizona and Texas markets.

Residential Mortgage and Consumer

Residential mortgage loans provide funds for our customers to purchase or refinance their primary residence or to borrow 
against the equity in their home. Residential mortgage loans are secured by a first or second-mortgage on the customer’s 
primary residence. Consumer loans include direct loans secured by and for the purchase of automobiles, recreational and 
marine equipment as well as other unsecured loans. Consumer loans also include indirect automobile loans made through 
primary dealers. Residential mortgage and consumer loans are made in accordance with underwriting policies we believe to be 
conservative and are fully documented. Credit scoring is assessed based on significant credit characteristics including credit 
history, residential and employment stability.

Residential mortgage loans totaled $2.0 billion, up $71 million or 4% over December 31, 2011. In general, we sell the majority 
of our conforming fixed rate loan originations in the secondary market and retain the majority of our non-conforming and 
adjustable-rate mortgage loans. We have no concentration in sub-prime residential mortgage loans. Our mortgage loan portfolio 
does not include payment option adjustable rate mortgage loans or adjustable rate mortgage loans with initial rates that are 
below market.

The majority of our permanent mortgage loan portfolio is primarily composed of various non-conforming mortgage programs 
to support customer relationships including jumbo mortgage loans, non-builder construction loans and special loan programs 
for high net worth individuals or certain professionals. The aggregate outstanding balance of loans in these programs is $984 
million. Jumbo loans may be fixed or variable rate and are fully amortizing. The size of jumbo loans exceed maximums set 
under government sponsored entity standards, but otherwise generally conform to those standards. These loans generally 
require a minimum FICO score of 720 and a maximum debt-to-income ratio (“DTI”) of 38%. Loan-to-value ratios (“LTV”) are 
tiered from 60% to 100%, depending on the market. Special mortgage programs include fixed and variable rate fully 
amortizing loans tailored to the needs of certain healthcare professionals. Variable rate loans are fully indexed at origination 
and may have fixed rates for three to ten years, then adjust annually thereafter.

Approximately $70 million or 6% of the non-guaranteed portion of the permanent mortgage loans consist of first lien, fixed-
rate residential mortgage loans originated under various community development programs. The outstanding balance of these 
loans is down from $78 million at December 31, 2011. These loans were underwritten to standards approved by various U.S. 
government agencies under these programs and include full documentation. However, these loans do have a higher risk of 
delinquency and losses in the event of default than traditional residential mortgage loans. The initial maximum LTV of loans in 
these programs was 103%.

At December 31, 2012, $160 million of permanent residential mortgage loans are guaranteed by U.S. government agencies. We 
have minimal credit exposure on loans guaranteed by the agencies. This amount includes $19 million of residential mortgage 
loans previously sold into GNMA mortgage pools that are eligible to be repurchased. We may repurchase these loans when 
certain defined delinquency criteria are met. Because of this repurchase right, we effectively have regained control over these 
loans and must include them in the Consolidated Balance Sheets. The remaining amount represents loans that the Company has 
repurchased from GNMA mortgage pools. Permanent residential mortgage loans guaranteed by U.S. government agencies 
decreased $25 million or 13% from December 31, 2011.

Home equity loans totaled $761 million at December 31, 2012, a $128 million or 20% increase over December 31, 2011. 
Growth was primarily in first-lien, fully amortizing home equity loans. Home equity loans generally require a minimum FICO 
score of 700 and a maximum DTI of 40%. The maximum loan amount available for our home equity loan products is generally 
$400 thousand. Revolving loans have a 5 year revolving period followed by 15 year term of amortizing repayments. Interest-
only home equity loans may not be extended for any additional revolving time. All other home equity loans may be extended at 
management's discretion for an additional 5 year revolving term subject to an update of certain credit information. A summary 
of our home equity loan portfolio at December 31, 2012 by lien position and amortizing status follows in Table 27.

62

 
 
 
 
 
 
 
Table 27 – Home Equity Loans 
(In thousands)

First lien

Junior lien

Total home equity

Revolving

Amortizing

Total

$

$

36,471

$

482,298

$

54,370

187,492

90,841

$

669,790

$

518,769

241,862

760,631

Indirect automobile loans decreased $70 million compared to December 31, 2011, primarily due to the previously-disclosed 
decision by the Company to exit the business in the first quarter of 2009. Approximately $35 million of indirect automobile 
loans remain outstanding at December 31, 2012. Other consumer loans increased $17 million or 5% during 2012.

The composition of residential mortgage and consumer loans at December 31, 2012 is as follows in Table 28. All permanent 
residential mortgage loans serviced by our mortgage banking unit held for investment are attributed to the Oklahoma 
market. Other permanent residential mortgage loans originated by the Bank are attributed to their respective principal market.

Table 28 – Residential Mortgage and Consumer Loans by Principal Market 
(In thousands)

Bank of
Oklahoma

Bank of
Texas

Bank of
Albuquerque

Bank of
Arkansas

Colorado
State
Bank &
Trust

Bank of
Arizona

Bank of 
Kansas 
City

Total

$ 873,605

$ 141,755

$

10,735

$

7,561

$

32,191

$

45,828

$

12,290

$ 1,123,965

160,444
454,437

—
133,653

—
119,602

—
5,485

—
27,172

—
11,975

—
8,307

160,444
760,631

$ 1,488,486

$ 275,408

$

130,337

$

13,046

$

59,363

$

57,803

$

20,597

$ 2,045,040

$

17,253
202,843
$ 220,096

$

6,700
109,552
$ 116,252

$

$

— $

15,456
15,456

$

10,782
4,639
15,421

$

$

— $

— $

— $

19,333
19,333

$

4,686
4,686

$

4,261
4,261

34,735
360,770
$ 395,505

Residential mortgage:
Permanent mortgage
Permanent

mortgages guaranteed
by U.S. government

Home equity

Total residential
mortgage

Consumer:
Indirect automobile
Other consumer
Total consumer

Table 29 – Loan Maturity and Interest Rate Sensitivity at December 31, 2012 
(In thousands)

Remaining Maturities of Selected Loans

Total

Within 1
Year

1-5 Years

After 5
Years

Loan maturity:

Commercial

Commercial real estate

Total

Interest rate sensitivity for selected loans with:

Predetermined interest rates

Floating or adjustable interest rates

Total

$

$

$

$

7,641,912

$

906,560

$

4,429,972

$

2,305,380

2,228,999

156,700

1,371,206

9,870,911

$

1,063,260

$

5,801,178

5,024,275

4,846,636

9,870,911

$

$

112,827

$

3,169,276

950,433

2,631,902

1,063,260

$

5,801,178

701,093

3,006,473

1,742,172

1,264,301

3,006,473

$

$

$

63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loan Commitments

We enter into certain off-balance sheet arrangements in the normal course of business. These arrangements included unfunded 
loan commitments which totaled $6.6 billion and standby letters of credit which totaled $466 million at December 31, 2012. 
Loan commitments may be unconditional obligations to provide financing or conditional obligations that depend on the 
borrower’s financial condition, collateral value or other factors. Standby letters of credit are unconditional commitments to 
guarantee the performance of our customer to a third party. Since some of these commitments are expected to expire before 
being drawn upon, the total commitment amounts do not necessarily represent future cash requirements. Approximately $629 
thousand of the outstanding standby letters of credit were issued on behalf of customers whose loans are nonperforming at 
December 31, 2012.

Table 30 – Off-Balance Sheet Credit Commitments 
(In thousands)

Loan commitments

Standby letters of credit

Mortgage loans sold with recourse

As of December 31,

2012

2011

2010

2009

2008

$

6,636,587

$

6,050,208

$

5,193,545

$

5,001,338

$

5,015,660

466,477

226,922

613,457

253,834

534,565

289,021

588,091

330,963

598,618

391,188

As more fully described in Note 7 to the Consolidated Financial Statements, we have off-balance sheet commitments related to 
certain residential mortgage loans originated under community development loan programs that were sold to a U.S. 
government agency with full recourse. These mortgage loans were underwritten to standards approved by the agencies, 
including full documentation and originated under programs available only for owner-occupied properties. The Company no 
longer sells residential mortgage loans with recourse other than obligations under standard representations and warranties. We 
are obligated to repurchase these loans for the life of these loans in the event of foreclosure for the unpaid principal and interest 
at the time of foreclosure. At December 31, 2012, the principal balance of residential mortgage loans sold subject to recourse 
obligations totaled $227 million, down from $259 million at December 31, 2011. Substantially all of these loans are to 
borrowers in our primary markets including $159 million to borrowers in Oklahoma, $23 million to borrowers in Arkansas, $15 
million to borrowers in New Mexico, $12 million to borrowers in the Kansas/Missouri area and $10 million to borrowers in 
Texas. At December 31, 2012, approximately 5% of these loans are nonperforming and 5% were past due 30 to 89 days. A 
separate accrual for credit risk of $11 million is available to absorb losses on these loans.

We also have an off-balance sheet obligation to repurchase residential mortgage loans sold to government sponsored entities 
through our mortgage banking activities due to standard representations and warranties made under contractual agreements as 
described further in Note 7 to the Consolidated Financial Statements. For all of 2012, 2011 and 2010 combined, approximately 
11% of repurchase requests have currently resulted in actual repurchases or indemnification by the Company. While the level of 
repurchases under representations and warranties has been modest,  average losses per loan trended higher during 2012. 
Accordingly, we increased the accrual for estimated credit losses from repurchase of these loans during 2012. The accrual for 
credit losses related to potential loan repurchases under representations and warranties totaled  $5.3 million at December 31, 
2012 compared to $2.2 million at December 31, 2011. 

Customer Derivative Programs

We offer programs that permit our customers to hedge various risks, including fluctuations in energy, cattle and other 
agricultural product prices, interest rates and foreign exchange rates, or to take positions in derivative contracts. Each of these 
programs work essentially the same way. Derivative contracts are executed between the customers and the Company. Offsetting 
contracts are executed between the Company and selected counterparties to minimize the risk to us of changes in commodity 
prices, interest rates or foreign exchange rates. The counterparty contracts are identical to the customer contracts, except for a 
fixed pricing spread or a fee paid to us as compensation for administrative costs, credit risk and profit.

The customer derivative programs create credit risk for potential amounts due to the Company from our customers and from 
the counterparties. Customer credit risk is monitored through existing credit policies and procedures. The effects of changes in 
commodity prices, interest rates or foreign exchange rates are evaluated across a range of possible options to determine the 
maximum exposure we are willing to have individually to any customer. Customers may also be required to provide cash 
margin or other collateral in conjunction with our credit agreements to further limit our credit risk.

64

 
 
 
 
 
 
 
 
 
 
Counterparty credit risk is evaluated through existing policies and procedures. This evaluation considers the total relationship 
between BOK Financial and each of the counterparties. Individual limits are established by management, approved by Credit 
Administration and reviewed by the Asset / Liability Committee. Margin collateral is required if the exposure between the 
Company and any counterparty exceeds established limits. Based on declines in the counterparties’ credit ratings, these limits 
may be reduced and additional margin collateral may be required.

A deterioration of the credit standing of one or more of the customers or counterparties to these contracts may result in BOK 
Financial recognizing a loss as the fair value of the affected contracts may no longer move in tandem with the offsetting 
contracts. This occurs if the credit standing of the customer or counterparty deteriorated such that either the fair value of 
underlying collateral no longer supported the contract or the customer or counterparty’s ability to provide margin collateral was 
impaired. Credit losses on customer derivatives reduce brokerage and trading revenue in the Consolidated Statement of 
Earnings.

On October 31, 2011, MF Global filed for bankruptcy protection. After partial distributions from the bankruptcy trustee during 
2011, the remaining amount due totaled $8.5 million at December 31, 2011. This amount was written down to $6.8 million 
based on our evaluation of amounts we expected to recover at that time. During 2012, we received an additional $2.0 million 
distribution from the bankruptcy trustee, further reducing the amount to $4.7 million at December 31, 2012. We also recognized 
a $2.9 million recovery from the Lehman Brothers bankruptcy in brokerage and trading revenue in 2012 related to derivative 
contract losses incurred in 2008. 

Derivative contracts are carried at fair value. Before consideration of cash collateral received from counterparties, the aggregate 
net fair values of derivative contracts reported as assets under these programs totaled $334 million at December 31, 2012, 
compared to $287 million at December 31, 2011. Derivative contracts carried as assets include to-be-announced residential 
mortgage-backed securities sold to our mortgage banking customers with fair values of $30 million, interest rate swaps sold to 
loan customers with fair values of $72 million, energy contracts with fair values of $38 million and foreign exchange contracts 
with fair values of $180 million. Before consideration of cash margin paid to counterparties, the aggregate net fair values of 
derivative contracts held under these programs reported as liabilities totaled $332 million.

At December 31, 2012, total derivative assets were reduced by $3.5 million of cash collateral received from counterparties and 
total derivative liabilities were reduced by $49 million of cash collateral paid to counterparties related to instruments executed 
with the same counterparty under a master netting agreement.

A table showing the notional and fair value of derivative assets and liabilities on both a gross and net basis is presented in Note 
3 to the Consolidated Financial Statements.

The fair value of derivative contracts reported as assets under these programs, net of cash margin held by the Company, by 
category of debtor at December 31, 2012 follows in Table 31.

Table 31 – Fair Value of Derivative Contracts 
(In thousands)

Customers

Banks and other financial institutions

Exchanges

Energy companies

$

199,356

107,119

19,691

4,277

Fair value of customer hedge asset derivative contracts, net

$

330,443

The largest exposure to a single counterparty was to a loan customer for an interest rate swap which totaled $13 million at 
December 31, 2012 used to convert their variable rate loan to a fixed rate. 

Our customer derivative program also introduces liquidity and capital risk. We are required to provide cash margin to certain 
counterparties when the net negative fair value of the contracts exceeds established limits. Also, changes in commodity prices 
affect the amount of regulatory capital we are required to hold as support for the fair value of our derivative assets. These risks 
are modeled as part of the management of these programs. Based on current prices, a decrease in market prices equivalent to 
$24.88 per barrel of oil would increase the fair value of derivative assets by $30 million. An increase in prices equivalent to 
$159.22 per barrel of oil would increase the fair value of derivative assets by $349 million as current prices move away from 
the fixed prices embedded in our existing contracts. Liquidity requirements of this program are also affected by our credit 
rating. A decrease in credit rating to below investment grade would increase our obligation to post cash margin on existing 

65

 
 
 
 
 
 
 
 
contracts by approximately $35 million. The fair value of our to-be-announced residential mortgage-backed securities and 
interest rate swap derivative contracts is affected by changes in interest rates. Based on our assessment as of December 31, 
2012, changes in interest rates would not materially impact regulatory capital or liquidity needed to support this portion of our 
customer derivative program.

Summary of Loan Loss Experience

We maintain an allowance for loan losses and an accrual for off-balance sheet credit risk. The combined allowance for loan 
losses and accrual for off-balance sheet risk totaled $217 million or 1.77% of outstanding loans and 162% of nonaccruing loans 
at December 31, 2012. The allowance for loans losses was $216 million and the accrual for off-balance sheet credit risk was 
$1.9 million. At December 31, 2011, the combined allowance for credit losses was $263 million or 2.33% of outstanding loans 
and 131% of nonaccruing loans. The allowance for loan losses was $253 million and the accrual for off-balance sheet credit 
risk was $9.3 million. The accrual for off-balance sheet credit risk at December 31, 2011 included $7.1 million refunded to the 
City of Tulsa during 2012 that was received in 2008 to settle claims related to a defaulted loan. The settlement agreement was 
invalidated by the Oklahoma Supreme Court in 2011. The expected payment was accrued in 2011 in the accrual for off-balance 
sheet credit risk as the related loan had been charged off. The refund was reflected in net charge-offs in 2012.

The provision for credit losses is the amount necessary to maintain the allowance for loan losses and an accrual for off-balance 
sheet credit risk at an amount determined by management to be appropriate based on its evaluation. The provision includes the 
combined charge or credit to expense for both the allowance for loan losses and the accrual for off-balance sheet credit risk. All 
losses incurred from lending activities will ultimately be reflected in charge-offs against the allowance for loan losses following 
funds advanced against outstanding commitments and after exhaustion of collection efforts. A $22 million negative provision 
for credit losses was recorded during 2012 compared to a negative provision for credit losses of $6.1 million in 2011. 
Improving charge-off trends and risk ratings resulted in lower estimated loss rates for many loan classes. Other credit quality 
indicators and most economic factors were stable or improving in our primary markets.

66

 
 
 
 
 
 
 
Table 32 – Summary of Loan Loss Experience 
(In thousands)

Allowance for loan losses:

Beginning balance

Loans charged off:

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

Recoveries of loans previously charged off:

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

Net loans charged off

Provision for loan losses

Ending balance

Accrual for off-balance sheet credit risk:

Beginning balance

Provision for off-balance sheet credit risk

Ending balance

Total combined provision for credit losses

Allowance for loan losses to loans outstanding

at period-end

Net charge-offs to average loans

Total provision for credit losses to average loans

Recoveries to gross charge-offs

Allowance for loan losses as a multiple of net 

charge-offs

Accrual for off-balance sheet credit risk to off-

balance sheet credit commitments

Combined allowance for credit losses to loans

2012

2011

2010

2009

2008

Year Ended December 31,

$

253,481

$ 292,971

$

292,095

$

233,236

$

126,677

(9,341)

(11,642)

(10,047)

(11,108)

(42,138)

6,128

5,706

1,928

5,056

18,818

(23,320)

(14,654)

1

(14,836)

(15,973)

(14,107)

(11,884)

(56,800)

7,478

2,780

2,334

5,758

18,350

(38,450)

(1,040)

$

$

$

$

215,507

$ 253,481

9,261

(7,346)

1,915

(22,000)

$

$

$

14,271

(5,010)

9,261

(6,050)

$

$

$

$

1.75 %
0.20 % 1
(0.19)%
44.66 % 1

2.25 %

0.35 %

(0.06)%

32.31 %

9.24x

1

6.59x

0.03 %

0.14 %

(27,640)

(59,962)

(20,056)

(16,330)

(49,725)

(57,313)

(16,672)

(24,789)

(74,976)

(19,141)

(7,223)

(20,871)

(123,988)

(148,499)

(122,211)

9,263

3,179

901

6,265

19,608

(104,380)

105,256

292,971

14,388

(117)

14,271

105,139

2.75%

0.96%

0.96%

15.81%

2.81x

0.25%

2,546

461

929

6,744

10,680

13,379

332

366

6,413

20,490

(137,819)

(101,721)

196,678

292,095

15,166

(778)

14,388

195,900

$

$

$

$

208,280

233,236

20,853

(5,687)

15,166

202,593

$

$

$

$

2.59%

1.14%

1.61%

7.19%

2.12x

0.26%

1.81%

0.81%

1.62%

16.77%

2.29x

0.27%

outstanding at period-end

1.93%
1  Includes $7.1 million of negative recovery related to a refund of a settlement between BOK Financial and the City of Tulsa invalidated by 
the Oklahoma Supreme Court. Excluding this refund, BOK Financial net charge-offs to average loans was 0.14%, recoveries to gross 
charge-offs were 61.51% and the allowance for loan losses as a multiple of net charge-offs was 13.29x for 2012.

1.77 %

2.33 %

2.72%

2.89%

Allowance for Loan Losses

The appropriateness of the allowance for loan losses is assessed by management based on an ongoing quarterly evaluation of 
the probable estimated losses inherent in the portfolio. The allowance consists of specific allowances attributed to certain 
impaired loans, general allowances based on estimated loss rates by loan class and non-specific allowances based on general 
economic conditions, concentration in loans with large balances and other relevant factors.

Loans are considered to be impaired when it is probable that we will not collect all amounts due according to the contractual 
terms of the loan agreements. This includes all nonaccruing loans, all loans modified in trouble debt restructurings and all 
government guaranteed loans repurchased from GNMA pools. At December 31, 2012, impaired loans totaled $294 million, 
including $11 million with specific allowances of $4.2 million and $283 million with no specific allowances because the loan 

67

 
 
 
 
 
 
 
 
 
 
balances represent the amounts we expect to recover. At December 31, 2011, impaired loans totaled $386 million, including 
$22 million of impaired loans with specific allowances of $5.8 million and $364 million with no specific allowances. 

General allowances for unimpaired loans are based on an estimated loss rate by loan class. Estimated loss rates for risk-graded 
loans are either increased or decreased based on changes in risk grading for each loan class. Estimated loss rates for both risk-
graded and non-risk graded loans may be further adjusted for inherent risks identified for the given loan class which have not 
yet been captured in the loss rate.

The aggregate amount of general allowances for all unimpaired loans totaled $167 million at December 31, 2012, compared to 
$201 million at December 31, 2011. Estimated loss rates continued to decline due to lower charge-offs and improved risk 
ratings. The general allowance for the commercial loan portfolio segment decreased by $17 million primarily due to lower 
estimated loss rates , partially offset by growth in the portfolio balance. The general allowance for the commercial real estate 
loan portfolio segment decreased $11 million compared to December 31, 2011 primarily due a $58 million decrease in 
commercial real estate loans and a general improvement in loss rates. The general allowance for residential mortgage loans  
decreased $5.2 million and the general allowance for consumer loans decreased $850 thousand, primarily due to lower 
estimated loss rates. 

Nonspecific allowances are maintained for risks beyond factors specific to a particular portfolio segment or loan class. These 
factors include trends in the economy in our primary lending areas, concentrations in loans with large balances and other 
relevant factors. Nonspecific allowances totaled $44 million at December 31, 2012 and $46 million at December 31, 2011. The 
nonspecific allowance at both December 31, 2012 and 2011 includes consideration of the bankruptcy filing by a major 
employer in the Tulsa, Dallas/Ft. Worth and Kansas City markets. Although we have no direct exposure, the secondary effect 
on employees, retirees, vendors, suppliers and other business partners could be significant. The nonspecific allowance also 
considers the possible impact of the European debt crisis and similar economic factors on our loan portfolio. As demonstrated 
by continued domestic and European accommodative monetary policies, these factors remain a continued significant risk.

An allocation of the allowance for loan losses by loan category follows in Table 33.

Table 33 – Allowance for Loan Losses Allocation
(Dollars in thousands)

2012

2011

2010

2009

2008

Allowance

% of 
Loans1

Allowance

% of 
Loans1

Allowance

% of 
Loans1

Allowance

% of 
Loans1

Allowance

% of 
Loans1

Loan category:

Commercial

$

65,280

62.07% $

83,443

58.17% $ 104,631

55.82% $ 121,320

54.63% $ 100,743

56.75%

Commercial 
real estate

Residential 
mortgage

Consumer

Nonspecific 
allowance

54,884

18.11%

67,034

20.33%

98,709

21.34%

104,208

22.16%

75,555

21.01%

16.61%

3.21%

41,703

9,453

44,187

46,476

10,178

46,350

17.52%

3.98%

50,281

12,614

26,736

17.24%

5.60%

16.25%

6.96%

27,863

20,452

18,252

14.35%

7.89%

14,017

19,819

23,102

Total

$ 215,507

100.00% $ 253,481

100.00% $ 292,971

100.00% $ 292,095

100.00% $ 233,236

100.00%

1 Represents ratio of loan category balance to total loans.

Our loan monitoring process also identified loans that possess more than the normal amount of risk due to deterioration in the 
financial condition of the borrower or the value of the collateral. Because the borrowers are still performing in accordance with 
the original terms of the loans agreements, and no loss of principal or interest is anticipated, these loans were not included in 
nonperforming assets. Known information does, however, cause management concern as to the borrowers’ continued ability to 
comply with current repayment terms. The potential problem loans totaled $141 million at December 31, 2012. The current 
composition of potential problem loans by primary industry included services - $32 million, construction and land development 
- $23 million, commercial real estate secured by office buildings - $15 million, other commercial real estate - $12 million, 
residential mortgage - $10 million, wholesale/retail - $9.9 million, manufacturing - $9.3 million and energy - $9.2 million. 
Potential problem loans totaled $161 million at December 31, 2011.

68

 
 
 
 
 
 
 
Net Loans Charged Off

Loans are charged off against the allowance for loan losses when the loan balance or a portion of the loan balance is no longer 
covered by the paying capacity of the borrower based on an evaluation of available cash resources and collateral 
value. Internally risk graded loans are evaluated quarterly and charge-offs are taken in the quarter in which the loss is 
identified. Non-risk graded loans are generally charged off when payments are between 60 days and 180 days past due, 
depending on loan class. In addition, non-risk graded loans are generally charged-down to collateral value within 60 days of 
being notified of a borrower's bankruptcy filing, regardless of payment status.

Net loans charged off totaled $23.3 million or 0.20% of average outstanding loans in 2012, including the return of $7.1 million 
received from the City of Tulsa to settle claims related to a defaulted loan that was recorded as a recovery in 2008. The 
settlement agreement between BOK Financial and the City of Tulsa was invalidated by the Oklahoma Supreme Court in 2011. 
The return of this settlement was recorded as a negative recovery in 2012 when the funds were returned to the City of Tulsa. 
Net loans charged off totaled $38.5 million or 0.35% of average loans in 2011.

Net loans charged off (recovered) by category and principal market area follow in Table 34.

Table 34 – Net Loans Charged Off (Recovered) 
(In thousands)

Oklahoma

Texas

Colorado

Arkansas

New
Mexico

Arizona

Kansas/
Missouri

Total

Year Ended December 31, 2012

Commercial

$

5,754

$

2,767

$

(3,104) $

(2,118) $

(178) $

217

$

(125) $

452

6,703

2,542

(71)

7

2,793

3,316

(45)

(1)

680

24

(29)

454

245

615

1,105

1,024

74

—

161

58

3,213

5,936

8,119

6,052

Commercial real estate

Residential mortgage

Consumer

Total net loans charged off

(recovered)

$

15,451

$

5,496

$

166

$

(1,443) $

1,136

$

2,420

$

94

$

23,320

Oklahoma

Texas

Colorado

Arkansas

New
Mexico

Arizona

Kansas/
Missouri

Total

Year Ended December 31, 2011

Commercial

$

1,302

$

2,506

$

(48) $

2,135

$

(128) $

1,455

$

136

$

7,358

Commercial real estate

Residential mortgage

Consumer

6,235

8,952

3,307

(168)

205

1,627

2,040

176

67

49

95

518

753

886

592

4,284

1,437

(8)

—

22

23

13,193

11,773

6,126

Total net loans charged off

$

19,796

$

4,170

$

2,235

$

2,797

$

2,103

$

7,168

$

181

$

38,450

Excluding the impact of the return of the invalidated settlement attributed to the Oklahoma market, net commercial loans 
charged off during 2012 resulted in a $1.3 million net recovery. Net commercial loan recoveries for 2012 were comprised 
primarily of a $3.2 million recovery from a single service sector customer in the Colorado market, a $2.0 million recovery from 
a single wholesale/retail sector customer in the Arkansas market and a $1.8 million recovery from a single manufacturing sector 
customer in the Oklahoma market. These recoveries were partially offset by a $3.0 million charge-off from a single healthcare 
sector loan in the Texas market.

Net charge-offs of commercial real estate loans decreased $7.3 million from the prior year and were primarily comprised of net 
charge-offs of land and residential construction sector loans in the Colorado and Arizona markets. 

Residential mortgage net charge-offs were down $3.7 million compared to 2011. Consumer loan net charge-offs, which include 
indirect auto loan and deposit account overdraft losses were largely unchanged compared to the prior year. 

69

 
 
 
 
 
 
 
 
 
Nonperforming Assets

Table 35 -- Nonperforming Assets

(In thousands)

Nonaccruing loans:

Commercial
Commercial real estate
Residential mortgage

Consumer

Total nonaccruing loans
Renegotiated loans3
Total nonperforming loans

Real estate and other repossessed assets

2012

2011

2010

2009

2008

December 31,

$

24,467

60,626

46,608

2,709

134,410

38,515

172,925

103,791

$

68,811

99,193

29,767

3,515

201,286

32,893

234,179

122,753

$

38,455

$

101,384

$

150,366

37,426

4,567

230,814

22,261

253,075

141,394

204,924

29,989

3,058

339,355

15,906

355,261

129,034

134,846

137,279

27,387

561

300,073

13,039

313,112

29,179

Total nonperforming assets

$

276,716

$

356,932

$

394,469

$

484,295

$

342,291

Nonaccruing loans by principal market:

Bank of Oklahoma

Bank of Texas

Bank of Albuquerque

Bank of Arkansas

Colorado State Bank & Trust

Bank of Arizona

Bank of Kansas City

Total nonaccruing loans

Nonaccruing loans by loan portfolio sector:

Commercial:

Energy

Manufacturing

Wholesale / retail

Integrated food services

Services

Healthcare

Other

Total commercial

Commercial real estate:

Land development and construction

Retail

Office

Multifamily

Industrial

Other commercial real estate

Total commercial real estate

$

$

56,424

31,623

13,401

1,132

14,364

17,407

59

$

65,261

28,083

15,297

23,450

33,522

35,673

—

$

60,805

33,157

19,283

7,914

49,416

60,239

—

83,176

66,892

26,693

13,820

60,082

84,559

4,133

$

108,367

42,934

16,016

3,263

32,415

80,994

16,084

$

134,410

$

201,286

$

230,814

$

339,355

$

300,073

$

336

$

465

$

23,051

21,180

—

16,968

5,486

1,790

68,811

61,874

6,863

11,457

3,513

—

15,486

99,193

2,116

8,486

13

19,262

3,534

4,579

38,455

99,579

4,978

19,654

6,725

4,087

15,343

150,366

$

22,692

15,765

12,057

65

30,926

13,103

6,776

49,364

7,343

18,773

680

36,873

12,118

9,695

101,384

134,846

109,779

26,236

25,861

26,540

279

16,229

204,924

76,082

15,625

7,637

24,950

6,287

6,698

137,279

$

2,460

2,007

3,077

684

12,090

3,166

983

24,467

26,131

8,117

6,829

2,706

3,968

12,875

60,626

70

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 35 -- Nonperforming Assets

(In thousands)

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S. 

government agencies

Home equity

Total residential mortgage

Consumer

Total nonaccrual loans

Ratios:

2012

2011

2010

2009

2008

December 31,

39,863

25,366

489

6,256

46,608

2,709

—

4,401

29,767

3,515

32,111

—

5,315

37,426

4,567

28,314

—

1,675

29,989

3,058

26,233

—

1,154

27,387

561

$

134,410

$

201,286

$

230,814

$

339,355

$

300,073

Allowance for loan losses to nonaccruing loans

Nonaccruing loans to period-end loans

160.34%

1.09%

125.93%

1.79%

126.93%

2.17%

86.07%

3.01%

77.73%

2.33%

Accruing loans 90 days or more past due1
Foregone interest on nonaccruing loans2

$

3,925

8,587

$

2,496

$

7,966

$

8,908

$

11,726

16,818

17,015

18,251

8,391

1    Excludes residential mortgages guaranteed by 

agencies of the U.S. Government.

2    Interest collected and recognized on nonaccruing 
loans was not significant in 2012 and previous 
years.

3    Includes residential mortgages guaranteed by 

agencies of the U.S. Government.  These loans 
have been modified to extend payment terms 
and/or reduce interest rates.

4    Includes loans subject to First United Bank 

sellers escrow.

$

38,515

$

28,974

$

18,551

$

12,799

$

10,396

—

—

—

4,311

13,181

Nonperforming assets decreased $80 million during 2012  to $277 million or 2.23% of outstanding loans and repossessed assets 
at December 31, 2012. Nonaccruing loans totaled $134 million, accruing renegotiated residential mortgage loans totaled $39 
million (all guaranteed by U.S. government agencies) and real estate and other repossessed assets totaled $104 million. The 
Company generally retains nonperforming assets to maximize potential recovery which may cause future nonperforming assets 
to decrease more slowly.

The Office of the Comptroller of the Currency issued interpretive guidance in the third quarter of 2012 regarding accounting 
for and classification of retail loans to borrowers who have filed for Chapter 7 bankruptcy. This guidance requires that these 
loans be charged-down to collateral value and classified as nonaccruing and troubled debt restructurings, regardless of current 
payment status. We have generally been complying with this guidance by charging down such loans to collateral value within 
60 days of being notified that the borrower's bankruptcy filing. Implementation of this guidance did not significantly affect 
charge-offs or the provision for credit losses. However, implementation of this guidance increased nonaccruing loans by 
approximately $19 million. At December 31, 2012, payments on approximately 65% of these newly-identified nonaccruing 
loans were current. Most of the increase in nonaccruing loans is related to residential mortgage loans attributed to the 
Oklahoma market. Implementation of this guidance also increased renegotiated residential mortgage loans guaranteed by U.S. 
government agencies by $12 million. Additionally, $3.6 million of accruing non-guaranteed residential mortgage troubled debt 
restructurings were reclassified to nonaccruing to comply with this interpretation.

Loans are generally classified as nonaccruing when it becomes probable that we will not collect the full contractual principal 
and interest. As more fully discussed in Note 4 to the Consolidated Financial Statements, we may modify loans in troubled debt 
restructuring. Modifications may include extension of payment terms and rate concessions. We do not forgive principal or 
accrued but unpaid interest. All loans modified in troubled debt restructurings, except residential mortgage loans guaranteed by 
U.S. government agencies, are classified as nonaccruing. We may also renew matured nonaccruing loans. All nonaccruing 

71

 
 
 
 
 
 
 
 
 
 
 
 
 
loans, including those renewed or modified in troubled debt restructurings, are charged off when the loan balance is no longer 
covered by the paying capacity of the borrower based on a quarterly evaluation of available cash resources and collateral 
value. All nonaccruing loans generally remain on nonaccruing status until full collection of principal and interest in accordance 
with the original terms, including principal previously charged off, is probable.  
We generally do not voluntarily modify consumer loans to troubled borrowers. Consumer loans modified at the direction of 
bankruptcy court orders are identified as troubled debt restructurings and classified as nonaccruing. 

As of December 31, 2012, renegotiated loans consist solely of accruing residential mortgage loans guaranteed by U.S. 
government agencies that have been modified in troubled debt restructurings. See Note 4 to the Consolidated Financial 
Statements for additional discussion of troubled debt restructurings. Generally, we modify residential mortgage loans primarily 
by reducing interest rates and extending the number of payments in accordance with U.S. government agency guidelines. No 
unpaid principal or interest is forgiven. Interest continues to accrue based on the modified terms of the loan. Modified loans 
guaranteed by U.S. government agencies under residential mortgage loan programs may be sold once they become eligible 
according to U.S. agency guidelines.

A rollforward of nonperforming assets for the year ended December 31, 2012 follows in Table 36.

Table 36 – Rollforward of Nonperforming Assets 
(In thousands)

Balance, December 31, 2011

Additions

Additions due to implementation of OCC guidance

Payments

Charge-offs

Net writedowns and losses

Foreclosure of nonperforming loans

Foreclosure of loans guaranteed by U.S. government agencies

Proceeds from sales

Conveyance to U.S. government agencies

Net transfers to nonaccruing loans

Return to accrual status

Other, net

Balance, December 31, 2012

Year Ended December 31, 2012

Nonaccruing 
Loans

Renegotiated 
Loans

Real Estate
and Other
Repossessed
Assets

Total
Nonperforming
Assets

$

201,286

$

32,893

$

122,753

$

356,932

78,141

19,135

(92,271)

(42,138)

—

(33,050)

—

—

—

454

(2,055)

4,908

15,247

12,265

(648)

—

—

(5,816)

—

(12,785)

—

(454)

—

—

—

—

—

(11,401)

38,866

94,636

(53,092)

(89,223)

—

—

(2,187)

1,252

93,388

31,400

(92,919)

(42,138)

(11,401)

—

94,636

(65,877)

(89,223)

—

(2,055)

3,973

$

134,410

$

38,515

$

103,791

$

276,716

We foreclose on loans guaranteed by U.S. government agencies in accordance with agency guidelines. Generally these loans 
are not eligible for modification programs or have failed to comply with modified loan terms. Principal is guaranteed by 
agencies of the U.S. government, subject to limitations and credit risk is minimal. These properties will be conveyed to the 
agencies once applicable criteria have been met. During 2012, $95 million of properties guaranteed by U.S. government 
agencies were foreclosed and $89 million of properties were conveyed to the applicable U.S. government agencies.

Nonaccruing loans totaled $134 million or 1.09% of outstanding loans at December 31, 2012 compared to $201 million or 
1.79% of outstanding loans at December 31, 2011. Nonaccruing loans decreased $67 million from December 31, 2011 due 
primarily to $92 million of payments, $42 million of charge-offs and $33 million of foreclosures. Newly identified nonaccruing 
loans totaled $97 million for 2012, including $19 million due to the implementation of new OCC guidance.

The distribution of nonaccruing loans among our various markets follows in Table 37.

72

 
 
 
 
 
 
 
 
 
 
Table 37 – Nonaccruing Loans by Principal Market 
(Dollars In thousands)

Bank of Oklahoma

Bank of Texas

Bank of Albuquerque

Bank of Arkansas

Colorado State Bank & Trust

Bank of Arizona

Bank of Kansas City

Total

December 31, 2012

December 31, 2011

Change

$

Amount

56,424

31,623

13,401

1,132

14,364

17,407

59

% of
outstanding
loans

1.05% $

0.81%

1.82%

0.62%

1.40%

3.01%

0.01%

% of
outstanding
loans

Amount

% of
outstanding
loans

Amount

65,261

28,083

15,297

23,450

33,522

35,673

—

1.28% $

(8,837)

(23) bp

0.81%

2.23%

8.88%

4.26%

6.31%

—%

3,540

(1,896)

(22,318)

(19,158)

(18,266)

59

—

(41)

(826)

(286)

(330)

1

$

134,410

1.09% $

201,286

1.79% $

(66,876)

(70) bp

Nonaccruing loans attributed to the Bank of Oklahoma are primarily composed of $34 million of residential mortgage loans,  
$12 million of commercial real estate loans and $9.0 million of commercial loans. All residential mortgage loans retained by 
the Company that were originated across our geographical footprint and serviced by our mortgage company are attributed to 
the Bank of Oklahoma. Nonaccruing loans attributed to the Bank of Texas included $15 million of commercial real estate 
loans, $9.1 million of residential mortgage loans and $6.6 million of commercial loans. Nonaccruing loans attributed to the 
Bank of Arizona consisted of $11 million of commercial real estate loans and $5.6 million of commercial loans. Nonaccruing 
loans attributed to Colorado State Bank & Trust and Bank of Albuquerque consisted primarily of commercial real estate loans. 

Commercial

Nonaccruing commercial loans totaled $24 million or 0.32% of total commercial loans at December 31, 2012, down from $69 
million or 1.05% of total commercial loans at December 31, 2011. Nonaccruing commercial loans decreased $44 million 
during 2012 primarily due to $56 million in payments. Newly identified nonaccruing commercial loans decreased to $24 
million for 2012 compared to $77 million for 2011. Nonaccruing commercial loans were also reduced by $9.3 million of 
charge-offs and $2.6 million of repossessions during 2012.  

Nonaccruing commercial loans at December 31, 2012 were primarily composed of $12 million or 0.56% of total services sector 
loans including $4.9 million attributed to the Bank of Arizona, $3.1 million attributed to the Bank of Oklahoma and $2.1 
million attributed to the Bank of Texas. Nonaccruing manufacturing sector loans at December 31, 2011 were primarily 
composed of a single customer relationship attributed to the Bank of Oklahoma totaling $21 million. This loan was paid off 
during 2012, including a $1.8 million partial recovery of amounts previously charged off.  Nonaccruing wholesale/retail sector 
loans at December 31, 2011 were primarily composed of a single customer relationship attributed to the Bank of Arkansas 
totaling $16 million. This loan was fully paid off during 2012, including a recovery of $2.0 million of amounts previously 
charged off and $2.9 million of foregone interest and fees.

The distribution of nonaccruing commercial loans among our various markets was as follows in Table 38.

73

 
 
 
 
 
 
 
 
 
 
Table 38 – Nonaccruing Commercial Loans by Principal Market 
(Dollars in thousands)

December 31, 2012

December 31, 2011

Change

$

Amount

8,984

6,561

1,919

344

1,075

5,584

—

% of
outstanding
loans

0.29% $

0.24%

0.72%

0.55%

0.14%

1.78%

—%

Amount

26,722

12,037

3,056

16,648

3,446

6,902

—

% of
outstanding
loans

Amount

% of
outstanding
loans

0.95% $

(17,738)

(66) bp

0.54%

1.18%

(5,476)

(1,137)

(30)

(46)

21.85%

(16,304)

(2,130)

0.63%

2.54%

—%

(2,371)

(1,318)

—

(49)

(76)

—

$

24,467

0.32% $

68,811

1.05% $

(44,344)

(73) bp

Bank of Oklahoma

Bank of Texas

Bank of Albuquerque

Bank of Arkansas

Colorado State Bank & Trust

Bank of Arizona

Bank of Kansas City

Total commercial

Commercial Real Estate

Nonaccruing commercial real estate loans totaled $61 million or 2.72% of outstanding commercial real estate loans at 
December 31, 2012 compared to $99 million or 4.33% of outstanding commercial real estate loans at December 31, 
2011. Nonaccruing commercial real estate loans continue to be largely concentrated in land development and residential 
construction loans. Nonaccruing commercial real estate loans were down $39 million compared to the prior year. Newly 
identified nonaccruing commercial real estate loans totaled $17 million, compared to $30 million in 2011. Newly identified 
nonaccruing commercial real estate loans were offset by $32 million of cash payments received, $12 million of charge-offs and 
$16 million of foreclosures. 

Nonaccruing commercial real estate loans are primarily concentrated in the Texas, Oklahoma, Colorado and Arizona 
markets. Nonaccruing loans attributed to the Bank of Texas were primarily composed of $6.3 million of residential construction 
and land development loans, $4.0 million of loans secured by industrial facilities and $3.4 million of loans secured by retail 
facilities. Nonaccruing commercial real estate loans attributed to the Bank of Oklahoma consisted primarily of $3.2 million 
residential construction and land development loans, $2.7 million of loans secured by multifamily residential properties and 
$2.4 million of loans secured by retail facilities. Nonaccruing commercial real estate loans attributed to Colorado State Bank & 
Trust consist primarily of $8.2 million of nonaccruing residential construction and land development loans and $4.6 million of 
other commercial real estate loans. Nonaccruing commercial real estate loans attributed to the Arizona market primarily consist 
of $4.9 million of other commercial real estate loans and $3.5 million of loans secured by office buildings. 

The distribution of our nonaccruing commercial real estate loans among our geographic markets follows in Table 39.

Table 39 – Nonaccruing Commercial Real Estate Loans by Principal Market 
(Dollars in thousands)

December 31, 2012

December 31, 2011

Change

$

Amount

11,782

15,483

9,862

—

12,811

10,688

—

% of
outstanding
loans

2.03% $

2.01%

3.02%

—%

7.39%

5.30%

—%

% of
outstanding
loans

2.55% $

1.38%

3.49%

4.14%

19.16%

13.17%

—%

Amount

(3,693)

3,992

(728)

(5,638)

(17,088)

(15,412)

—

% of
outstanding
loans

(52) bp

63

(47)

(414)

(1,177)

(787)

—

Amount

15,475

11,491

10,590

5,638

29,899

26,100

—

Bank of Oklahoma

Bank of Texas

Bank of Albuquerque

Bank of Arkansas

Colorado State Bank & Trust

Bank of Arizona

Bank of Kansas City

Total commercial real estate

$

60,626

2.72% $

99,193

4.33% $

(38,567)

(161) bp

74

 
 
 
 
 
 
 
 
 
 
 
Residential Mortgage and Consumer

Nonaccruing residential mortgage loans totaled $47 million or 2.28% of outstanding residential mortgage loans at 
December 31, 2012 compared to $30 million or 1.51% of outstanding residential mortgage loans at December 31, 2011. Newly 
identified nonaccruing residential mortgage loans totaled $42 million partially offset by $11 million of foreclosures and $10 
million of loans charged off during the year. Newly identified nonaccruing residential mortgage loans included $17 million 
identified due to the implementation of the OCC interpretative guidance regarding Chapter 7 bankruptcies. At December 31, 
2012, payment on approximately 65% of these newly identified nonaccruing loans are current. Nonaccruing residential 
mortgage loans primarily consist of non-guaranteed permanent residential mortgage loans which totaled $40 million or 3.55% 
of outstanding non-guaranteed permanent residential mortgage loans at December 31, 2012. Nonaccruing home equity loans 
totaled $6.3 million or 0.82% of total home equity loans. 

Payments on accruing residential mortgage loans and consumer loans may be delinquent. The composition of residential 
mortgage loans and consumer loans past due but still accruing is included in the following Table 40. Substantially all non-
guaranteed residential loans past due 90 days or more are nonaccruing. Residential mortgage loans 30 to 89 days past due 
decreased $9.7 million to $11 million at December 31, 2012. Consumer loans past due 30 to 89 days decreased $4.3 million 
compared to December 31, 2011.

Table 40 – Residential Mortgage and Consumer Loans Past Due 
(In thousands)

December 31, 2012

December 31, 2011

90 Days or
More

30 to 89
Days

90 Days or
More

30 to 89
Days

Residential mortgage:
   Permanent mortgage1

Home equity

Total residential mortgage
Consumer:

Indirect automobile
Other consumer

$

$

$

$
Total consumer
1  Excludes past due residential mortgage loans guaranteed by agencies of the U.S. government.

$

$

$

$

49
—
49

15
4
19

8,366
2,275
10,641

1,273
1,327
2,600

$

$

$

601
42
643

29
—
29

$

$

$

$

17,259
3,036
20,295

4,581
2,286
6,867

Real Estate and Other Repossessed Assets

Real estate and other repossessed assets are assets acquired in partial or total forgiveness of loans. The assets are carried at the 
lower of cost as determined by fair value at date of foreclosure or current fair value, less estimated selling costs.

Real estate and other repossessed assets totaled $104 million at December 31, 2012, a $19.0 million decrease from 
December 31, 2011. The distribution of real estate and other repossessed assets attributed by geographical market is included in 
Table 41 following.

75

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 41 – Real Estate and Other Repossessed Assets by Principal Market as of December 31, 2012
(In thousands)

Developed commercial
real estate properties

1-4 family residential

properties guaranteed
by U.S. government
agencies

1-4 family residential

properties

Undeveloped land

Residential land
development
properties

Oil and gas properties

Multifamily residential

properties

Other

Total real estate and
other repossessed
assets

Oklahoma

Texas

Colorado Arkansas

New
Mexico

Arizona

Kansas/
Missouri

Other

Total

$

2,015

$

5,012

$

2,172

$

1,111

$

2,847

$ 10,406

$

1,309

$ — $ 24,872

6,142

1,095

621

266

12,152

356

861

872

22,365

5,702

999

508

—

—

5

3,190

4,016

2,831

264

—

135

1,780

5,087

3,069

—

—

—

1,948

89

2,341

—

323

10

1,870

200

6,318

6,317

600

1,295

344

—

21,752

18,003

1,360

5,703

—

—

—

—

—

—

153

—

—

81

—

—

—

16

15,965

264

323

247

$

15,371

$ 16,543

$ 12,729

$

6,088

$

18,429

$ 29,100

$

4,299

$ 1,232

$ 103,791

Undeveloped land is primarily zoned for commercial development. Developed commercial real estate properties are primarily 
completed with no additional construction necessary for sale.

Liquidity and Capital

Subsidiary Bank

Deposits and borrowed funds are the primary sources of liquidity for the subsidiary bank. Based on the average balances for 
2012, approximately 72% of our funding was provided by deposit accounts, 10% from borrowed funds, 1% from long-term 
subordinated debt and 11% from equity. Our funding sources, which primarily include deposits and borrowings from the 
Federal Home Loan Banks and other banks, provide adequate liquidity to meet our operating needs.

Deposit accounts represent our largest funding source. We compete for retail and commercial deposits by offering a broad 
range of products and services and focusing on customer convenience. Retail deposit growth is supported through our Perfect 
Banking sales and customer service program, free checking, online bill paying services, mobile banking services, an extensive 
network of branch locations and ATMs and a 24-hour Express Bank call center. Commercial deposit growth is supported by 
offering treasury management and lockbox services. We also acquire brokered deposits when the cost of funds is advantageous 
to other funding sources.

Average deposits for 2012 totaled $19.0 billion and represented approximately 72% of total liabilities and capital compared 
with $18.0 billion and 74% of total liabilities and capital for 2011. Average deposits increased $979 million over the prior year. 
Demand deposits increased $1.7 billion. Interest-bearing transaction deposit accounts decreased $309 million and time deposits 
decreased $474 million. 

Average Commercial Banking deposit balances increased $795 million over the prior year, due primarily to a $1.4 billion 
increase in demand deposit balances partially offset by a $532 million decrease in interest-bearing transaction deposits.  
Average balances attributed to our commercial & industrial loan customers increased $474 million or 17% and average 
balances attributed to our energy customers increased $400 million or 44%. Small business banking customer balances 
increased $157 million or 9%. Average balances held by treasury services customers were down $286 million compared to the 
prior year. Commercial customers continue to maintain high account balances due to continued economic uncertainty and 
persistently low yields available on high quality investments. A significant driver of deposit growth was sales of businesses or 

76

 
 
 
 
 
 
 
 
assets by our customers in the fourth quarter of 2012. Through the first half of February 2013, demand deposit balances have 
decreased by approximately $1.2 billion as customers redeployed these funds.

Average Consumer Banking deposit balances decreased $144 million from 2011. Higher costing time deposit balances 
decreased $317 million, partially offset by a $109 million increase in average interest-bearing transaction account balances. 
Savings account and demand deposit balances also grew over the prior year. Average Wealth Management deposits grew by 
$305 million during 2012 primarily due to a $282 million increase in  demand deposit balances. Interest-bearing transaction 
deposit account balances were up by $90 million, partially offset by a $69 million decrease in time deposits. 

The Dodd-Frank Wall Street Reform and Consumer Protection Act (“DFA”) provided temporary unlimited deposit insurance 
coverage for noninterest-bearing transaction accounts at all FDIC-insured depository institutions effective December 31, 2010. 
This temporary program expired on December 31, 2012. The total of all deposit account balances held by an individual 
depositor at the Bank are now insured up to $250,000. 

Table 42 - Maturity of Domestic CDs and Public
 Funds in Amounts of $100,000 or More
(In thousands)

Months to maturity:

3 or less

Over 3 through 6

Over 6 through 12

Over 12

Total

December 31,

2012

2011

$

$

279,027

$

210,918

346,874

1,068,305

1,905,124

$

402,298

205,714

386,412

1,138,848

2,133,272

Brokered deposits included in time deposits averaged $182 million for 2012 compared to $238 million for 2011. Brokered 
deposits totaled $187 million at December 31, 2012 and $219 million at December 31, 2011.

The distribution of our period end deposit account balances among principal markets follows in Table 43.

77

 
 
 
 
 
 
 
Table 43 -- Period End Deposits by Principal Market Area

(In thousands)

Bank of Oklahoma:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Oklahoma

Bank of Texas:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Texas

Bank of Albuquerque:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

2012

2011

2010

2009

2008

December 31,

$

4,223,923

$

3,223,201

$

2,271,375

$ 2,068,908

$

1,683,374

6,031,541

163,512

1,267,904

7,462,957

6,050,986

126,763

1,450,571

7,628,320

11,686,880

10,851,521

6,061,626

5,134,902

4,117,729

106,411

1,373,307

7,541,344

9,812,719

93,006

1,397,240

6,625,148

8,694,056

86,476

3,104,933

7,309,138

8,992,512

2,606,176

1,808,491

1,389,876

1,108,401

1,067,456

2,129,084

1,940,819

1,791,810

1,748,319

1,460,576

58,429

762,233

2,949,746

5,555,922

45,872

867,664

2,854,355

4,662,846

36,429

966,116

2,794,355

4,184,231

35,129

1,100,602

2,884,050

3,992,451

32,071

857,416

2,350,063

3,417,519

427,510

319,269

270,916

209,090

155,345

511,593

31,926

364,928

908,447

491,068

27,487

410,722

929,277

530,244

28,342

450,177

1,008,763

1,279,679

444,247

17,563

510,202

972,012

397,382

16,289

522,894

936,565

1,181,102

1,091,910

Total Bank of Albuquerque

1,335,957

1,248,546

Bank of Arkansas:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Arkansas

38,935

18,513

15,310

21,526

16,293

101,366

2,239

42,573

146,178

185,113

131,181

1,727

61,329

194,237

212,750

129,580

1,266

100,998

231,844

247,154

50,879

1,346

101,839

154,064

175,590

38,566

1,083

75,579

115,228

131,521

78

 
 
 
 
 
 
 
 
 
Table 43 -- Period End Deposits by Principal Market Area

(In thousands)

Colorado State Bank & Trust:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Colorado State Bank & Trust

Bank of Arizona:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Arizona

Bank of Kansas City:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Kansas City

2012

2011

2010

2009

2008

December 31,

331,157

272,565

157,742

146,929

116,637

676,140

25,889

472,305

1,174,334

1,505,491

511,993

22,771

523,969

1,058,733

1,331,298

522,207

20,310

502,889

1,045,406

1,203,148

448,846

17,802

525,844

992,492

1,139,421

480,113

17,660

532,475

1,030,248

1,146,885

161,094

106,741

74,887

68,651

39,424

360,275

1,978

31,371

393,624

554,718

104,961

1,192

37,641

143,794

250,535

95,890

809

52,227

148,926

223,813

81,909

958

60,768

143,635

212,286

56,985

1,014

34,290

92,289

131,713

249,491

51,004

40,658

30,339

3,850

78,039

771

26,678

105,488

354,979

123,449

545

30,086

154,080

205,084

124,005

200

63,454

187,659

228,317

21,337

148

71,498

92,983

123,322

10,999

42

55,656

66,697

70,547

Total BOK Financial deposits

$

21,179,060

$

18,762,580

$ 17,179,061

$ 15,518,228

$

14,982,607

See Note 9 to the Consolidated Financial Statements for a summary of other borrowings.

In addition to deposits, subsidiary bank liquidity is provided primarily by federal funds purchased, securities repurchase 
agreements and Federal Home Loan Bank borrowings.  Federal funds purchased consist primarily of unsecured, overnight 
funds acquired from other financial institutions. Funds are primarily purchased from bankers’ banks and Federal Home Loan 
banks from across the country. The largest single source of federal funds purchased totaled $319 million at December 31, 2012. 
Securities repurchase agreements generally mature within 90 days and are secured by certain available for sale securities. 
Federal Home Loan Bank borrowings are generally short term and are secured by a blanket pledge of eligible collateral 
(generally unencumbered U.S. Treasury and mortgage-backed securities, 1-4 family residential mortgage loans, multifamily 
and other qualifying commercial real estate loans). Amounts borrowed from the Federal Home Loan Bank of Topeka averaged 
$105 million during 2012 and $45 million during 2011.

At December 31, 2012, the estimated unused credit available to the subsidiary bank from collateralized sources was 
approximately $8.7 billion.

In 2007, the Bank issued $250 million of subordinated debt due May 15, 2017 to fund the Worth National Bank and First 
United Bank acquisitions and fund continued asset growth. Interest on this debt was based on a fixed rate of 5.75% through 
May 14, 2012 which then converted to a floating rate of three-month LIBOR plus 0.69%. At December 31, 2012, $227 million 
of this subordinated debt remains outstanding.

79

 
 
 
 
 
 
 
In 2005, the Bank issued $150 million of 10-year, fixed rate subordinated debt. The cost of this subordinated debt, including 
issuance discounts and hedge loss is 5.56%. The proceeds of this debt were used to repay $95 million of BOK Financial's 
unsecured revolving line of credit and to provide additional capital to support asset growth. At December 31, 2012, $122 
million of this subordinated debt remains outstanding.

The Bank also has a liability related to the repurchase of certain delinquent residential mortgage loans previously sold in 
GNMA mortgage pools. Interest is payable monthly at rates contractually due to investors.

Parent Company and Other Non-Bank Subsidiaries

The primary sources of liquidity for BOK Financial are cash on hand and dividends from the subsidiary bank. Dividends from 
the subsidiary bank are limited by various banking regulations to net profits, as defined, for the year plus retained profits for the 
two preceding years. Dividends are further restricted by minimum capital requirements. At December 31, 2012, based on the 
most restrictive limitations as well as management’s internal capital policy, the subsidiary bank could declare up to $48 million 
of dividends without regulatory approval. Future losses or increases in required regulatory capital at the subsidiary bank could 
affect its ability to pay dividends to the parent company.

The Company has a $100 million senior unsecured 364 day revolving credit facility with Wells Fargo Bank, National 
Association, administrative agent and other commercial banks (“the Credit Facility”). Interest on amounts outstanding under 
the Credit Facility is to be paid at a defined base rate minus 1.25% or LIBOR plus 1.25% based upon the Company’s 
option. Interest on amounts borrowed for certain acquisitions converted to a term loan at the Company's option is to be paid at a 
defined base rate minus 1.25% or LIBOR plus 1.50%. A commitment fee equal to 0.20% shall be paid quarterly on the unused 
portion of the credit commitment under the Credit Facility and there are no prepayment penalties. Any amounts outstanding at 
the end of the Credit Facility term shall be converted into a term loan which, except for amounts borrowed for certain 
acquisitions, shall be payable June 7, 2013. The Credit Agreement contains customary representations and warranties, as well 
as affirmative and negative covenants including limits on the Company’s ability to borrow additional funds, make investments 
and sell assets. These covenants also require BOKF to maintain minimum capital levels. No amounts were outstanding under 
the Credit Facility at December 31, 2012 and December 31, 2011, and the Company met all of the covenants.

Our equity capital at December 31, 2012 was $3.0 billion, up $207 million over December 31, 2011. Net income less cash 
dividends paid increased equity $184 million during 2012. Capital is managed to maximize long-term value to the 
shareholders. Factors considered in managing capital include projections of future earnings, asset growth and acquisition 
strategies, and regulatory and debt covenant requirements. Capital management may include subordinated debt issuance, share 
repurchase and stock and cash dividends.

On April 24, 2012, the Board of Directors authorized the Company to purchase up to two million shares of our common stock. 
The specific timing and amount of shares repurchased will vary based on market conditions, regulatory limitations and other 
factors. Repurchases may be made over time in open market or privately negotiated transactions. The repurchase program may 
be suspended or discontinued at any time without prior notice. As of December 31, 2012, the Company has repurchased 
384,796 shares for $21 million under this program.

BOK Financial and the subsidiary bank are subject to various capital requirements administered by federal agencies. Failure to 
meet minimum capital requirements can result in certain mandatory and possibly additional discretionary actions by regulators 
that could have a material impact on operations. These capital requirements include quantitative measures of assets, liabilities 
and off-balance sheet items. The capital standards are also subject to qualitative judgments by the regulators.

For a banking institution to qualify as well capitalized, its Tier 1, Total and Leverage capital ratios must be at least 6%, 10% 
and 5%, respectively. The Company’s banking subsidiary exceeded the regulatory definitions of well capitalized. The capital 
ratios for BOK Financial on a consolidated basis are presented in Table 44.

80

 
 
 
 
 
 
 
Table 44 – Capital Ratios 

Average total equity to average assets

Tangible common equity ratio

Tier 1 common equity ratio

Risk-based capital:

Tier 1 capital

Total capital

Leverage

Well 
Capitalized
Minimums

December 31,
2012

December 31,
2011

—

—

—

6.00%

10.00%

5.00%

11.05%

9.25%

12.59%

12.78%

15.13%

9.01%

10.95%

9.56%

13.06%

13.27%

16.49%

9.15%

In June 2012, banking regulators issued a Notice of Proposed Rulemaking that will incorporate Basel III capital changes for 
substantially all U.S. banking organizations. If adopted as proposed, these changes will establish a 7% threshold for the Tier 1 
common equity ratio consisting of a minimum level plus capital conservation buffer. BOK Financial's Tier 1 common equity 
ratio based on the existing Basel I standards was 12.59% as of December 31, 2012. Our estimated Tier 1 common equity ratio 
under a fully phased in Basel III framework is approximately 12.15%, nearly 515 basis points above the 7% regulatory 
threshold. This estimate is subject to interpretation of rules that are not yet final. Additionally, the proposed definition of Tier 1 
common equity includes unrealized gains and losses on available for sale securities which are subject to changes from market 
conditions and inherently volatile.

Capital resources of financial institutions are also regularly measured by the tangible common shareholders’ equity 
ratio. Tangible common shareholders’ equity is shareholders’ equity as defined by generally accepted accounting principles in 
the United States of America (“GAAP”) less intangible assets and equity which does not benefit common shareholders. Equity 
that does not benefit common shareholders includes preferred equity. Tier 1 common equity is tier 1 equity as defined by 
banking regulations, adjusted for other comprehensive income and equity which does not benefit common shareholders. These 
non-GAAP measures are valuable indicators of a financial institution’s capital strength since it eliminates intangible assets from 
shareholders’ equity and retains the effect of unrealized losses on securities and other components of accumulated other 
comprehensive income in shareholders’ equity.

In accordance with the Dodd-Frank Act, the Federal Reserve must publish regulations that require bank holding companies 
with $10 billion to $50 billion in assets to perform annual capital stress tests. The requirements for annual capital stress tests 
will become effective for the Company in the fourth quarter of 2013 with public disclosure of specified results to occur in June 
of 2014. The resulting capital stress test process may place constraints on capital distributions or increases in required 
regulatory capital under certain circumstances. 

Table 45 following provides a reconciliation of the non-GAAP measures with financial measures defined by GAAP.

81

 
 
 
 
 
 
 
 
Table 45 – Non-GAAP Measures 
(Dollars in thousands)

Tangible common equity ratio:

Total shareholders' equity

Less: Goodwill and intangible assets, net

Tangible common equity

Total assets

Less: Goodwill and intangible assets, net

Tangible assets

Tangible common equity ratio

Tier 1 common equity ratio:

Tier 1 capital

Less: Non-controlling interest

Tier 1 common equity

Risk weighted assets

Tier 1 common equity ratio

Off-Balance Sheet Arrangements

December 31,

2012

2011

$

2,957,860

$

2,750,468

390,171

2,567,689

345,820

2,404,648

28,148,631

25,493,946

390,171

345,820

$ 27,758,460

$ 25,148,126

9.25%

9.56%

$

2,430,671

$

2,295,061

35,821

36,184

2,394,850

2,258,877

$ 19,016,673

$ 17,291,105

12.59%

13.06%

See Note 14 to the Consolidated Financial Statements for a discussion of the Company’s significant off-balance sheet 
commitments.

Aggregate Contractual Obligations

BOK Financial has numerous contractual obligations in the normal course of business. These obligations include time deposits 
and other borrowed funds, premises used under various operating leases, commitments to extend credit to borrowers and to 
purchase securities, derivative contracts and contracts for services such as data processing that are integral to our operations. 
Table 46 following summarizes payments due per these contractual obligations at December 31, 2012.

Table 46 – Contractual Obligations as of December 31, 2012 
(In thousands)

Less Than 
1 Year

1 to 3
Years

4 to 5
Years

More Than
5 Years

Total

$

1,014,499

$

592,052

$

541,321

$

506,154

$

2,654,026

1,728

19,117

19,625

264,169

—

15,094

1,050

156,491

37,059

49,017

91,775

8,169

1,100

245,004

28,950

16,530

—

1,320

5,275

—

74,757

3,242

—

3,245

9,153

420,612

160,391

332,958

91,775

27,828

$

1,334,232

$

935,613

$

834,225

$

592,673

$

3,696,743

Time deposits

Other borrowings

Subordinated debentures

Operating lease obligations

Derivative contracts

Deferred compensation and stock-based 

compensation obligations

Data processing services

Total

Loan commitments

Standby letters of credit

Mortgage loans sold with recourse

Commitments to purchase transferable tax credits from zero emission power providers

Alternative investment commitments

Unfunded third-party private equity commitments

82

$

6,636,587

466,477

226,922

72,000

44,854

7,092

 
 
 
 
 
 
 
 
 
 
Payments on time deposits, other borrowed funds and subordinated debentures include interest which has been calculated from 
rates at December 31, 2012. Many of these obligations have variable interest rates and actual payments will differ from the 
amounts shown on this table. Obligations under derivative contracts used for interest rate risk management purposes are 
included with projected payments from time deposits and other borrowed funds as appropriate.

Payments on time deposits are based on contractual maturity dates. These funds may be withdrawn prior to maturity. We may 
charge the customer a penalty for early withdrawal.

Operating lease commitments generally represent real property we rent for branch offices, corporate offices and operations 
facilities. Payments presented represent the minimum lease payments and exclude related costs such as utilities and property 
taxes.

Obligations under derivative contracts are used in customer hedging programs. As previously discussed, we have entered into 
derivative contracts which are expected to substantially offset the cash payments due on these obligations. Amounts shown in 
the table exclude $49 million of cash margin which secures our obligations under these contracts.

The Company has deferred compensation and employment agreements with its President and Chief Executive 
Officer. Collectively, these agreements provide, among other things, that all unvested stock-based compensation shall fully vest 
upon his termination, subject to certain conditions. These agreements provide for settlement in cash or other assets. We 
currently have recognized a $28 million liability for these plans which are fully vested as of December 31, 2012. In addition, 
the 2011 True-Up Plan will be distributed in 2014. Based on currently available information, amounts payable under the 2011 
True-Up Plan will be approximately $64 million. We also have obligations with respect to employee and executive benefit 
plans. See Notes 11 and 12 to the Consolidated Financial Statements for additional information about our employee benefit 
plans.

Data processing and communications contracts represent the minimum obligations under the contracts. Additional payments 
that are based on the volume of transactions processed are excluded.

Loan commitments represent legally binding obligations to provide financing to our customers. Some of these commitments 
are expected to expire before being drawn upon and the total commitment amounts do not necessarily represent future cash 
requirements. Approximately $2.2 billion of the loan commitments expire within one year.

The Company has funded $60 million and has commitments to fund an additional $45 million for various alternative 
investments. Alternative investments generally consist of limited partnership interests in or loans to entities that invest in low 
income housing or economic development projects, distressed assets, energy development, venture capital and other 
activities. The Company is prohibited by banking regulations from controlling or actively managing the activities of these 
investments. Legally binding commitments to fund alternative investments are recognized as liabilities in the consolidated 
financial statements.

An indirect wholly-owned subsidiary of the Company is general partner of two private equity funds and has contingent 
obligations to make additional investments totaling $7.1 million as of December 31, 2012. These commitments, which are 
included in unfunded third-party private equity commitments, generally reflect customer investment obligations. We do not 
recognize contingent commitments to fund investments that are primarily customer obligations as liabilities in the consolidated 
financial statements.

Recently Issued Accounting Standards

See Note 1 of the consolidated financial statements for disclosure of newly adopted and pending accounting standards.

This report contains forward-looking statements that are based on management's beliefs, assumptions, current expectations, 
estimates, and projections about BOK Financial, the financial services industry and the economy in general. Words such as 
“anticipates,” “believes,” ”estimates,” “expects,” “forecasts,” “plans,” “projects,” variations of such words and similar 
expressions are intended to identify such forward-looking statements. Management judgments relating to and discussion of the 
provision and allowance for loan losses and accrual for off-balance sheet credit risk, allowance for uncertain tax positions and 
accruals for loss contingencies involve judgments as to expected events and are inherently forward-looking 
statements. Assessments that BOK Financial's acquisitions and other growth endeavors will be profitable are necessary 
statements of belief as to the outcome of future events, based in part on information provided by others that BOK Financial has 
not independently verified. These statements are not guarantees of future performance and involve certain risks, uncertainties 
83

 
 
 
 
 
 
 
and assumptions that are difficult to predict with regard to timing, extent, likelihood and degree of occurrence. Therefore, 
actual results and outcomes may materially differ from what is expressed, implied, or forecasted in such forward-looking 
statements. Internal and external factors that might cause such a difference include, but are not limited to: (1) the ability to fully 
realize expected cost savings from mergers within the expected time frames, (2) the ability of other companies on which BOK 
Financial relies to provide goods and services in a timely and accurate manner, (3) changes in interest rates and interest rate 
relationships, (4) demand for products and services, (5) the degree of competition by traditional and nontraditional competitors, 
(6) changes in banking regulations, tax laws, prices, levies, and assessments, (7) the impact of technological advances and (8) 
trends in customer behavior as well as their ability to repay loans. BOK Financial and its affiliates undertake no obligation to 
update, amend, or clarify forward-looking statements, whether as a result of new information, future events or otherwise.

Legal Notice

As used in this report, the term “BOK Financial” and such terms as “the Company,” “the Corporation,” “our,” “we” and “us” 
may refer to one or more of the consolidated subsidiaries or all of them taken as a whole. All these terms are used for 
convenience only and are not intended as a precise description of any of the separate companies, each of which manages its 
own affairs.

ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market Risk

Market risk is a broad term for the risk of economic loss due to adverse changes in the fair value of a financial 
instrument. These changes may be the result of various factors, including interest rates, foreign exchange rates, commodity 
prices or equity prices. Financial instruments that are subject to market risk can be classified either as held for trading or held 
for purposes other than trading. Market risk excludes changes in fair value due to credit of the individual issuers of financial 
instruments.

BOK Financial is subject to market risk primarily through the effect of changes in interest rates on both its assets held for 
purposes other than trading and trading assets. The effects of other changes, such as foreign exchange rates, commodity prices 
or equity prices do not pose significant market risk to BOK Financial. BOK Financial has no material investments in assets that 
are affected by changes in foreign exchange rates or equity prices. Energy and agricultural product derivative contracts, which 
are affected by changes in commodity prices, are matched against offsetting contracts as previously discussed.

The Asset / Liability Committee is responsible for managing market risk in accordance with policy guidelines established by 
the Board of Directors. The Committee monitors projected variation in net interest revenue, net interest income and economic 
value of equity due to specified changes in interest rates. The internal policy limit for net interest revenue variation is a 
maximum decline of 5% to an up or down 200 basis point change over twelve months. These guidelines also set maximum 
levels for short-term borrowings, short-term assets, public funds and brokered deposits and establish minimum levels for 
unpledged assets, among other things. Compliance with these internal guidelines is reviewed monthly.

Interest Rate Risk – Other than Trading

As previously noted in the Net Interest Revenue section of this report, management has implemented strategies to manage the 
Company’s balance sheet to have relatively limited exposure to changes in interest rates over a twelve-month period. The 
effectiveness of these strategies in managing the overall interest rate risk is evaluated through the use of an asset/liability 
model. BOK Financial performs a sensitivity analysis to identify more dynamic interest rate risk exposures, including 
embedded option positions, on net interest revenue, net income and economic value of equity. A simulation model is used to 
estimate the effect of changes in interest rates over the next 12 months and longer time periods based on multiple interest rate 
scenarios. Two specified interest rate scenarios are used to evaluate interest rate risk against policy guidelines. The first 
assumes a sustained parallel 200 basis point increase and the second assumes a sustained parallel 50 basis point decrease in 
interest rates. Management historically evaluated interest rate sensitivity for a sustained 200 basis point decrease in interest 
rates. However, the results of a 200 basis point decrease in interest rates in the current low-rate environment are not 
meaningful.

The Company’s primary interest rate exposures included the Federal Funds rate, which affects short-term borrowings, and the 
prime lending rate and LIBOR, which are the basis for much of the variable rate loan pricing. Additionally, residential 

84

 
 
 
 
 
 
 
 
mortgage rates directly affect the prepayment speeds for residential mortgage-backed securities and mortgage servicing 
rights. Derivative financial instruments and other financial instruments used for purposes other than trading are included in this 
simulation. The model incorporates assumptions regarding the effects of changes in interest rates and account balances on 
indeterminable maturity deposits based on a combination of historical analysis and expected behavior. The impact of planned 
growth and new business activities is factored into the simulation model. The effects of changes in interest rates on the value of 
mortgage servicing rights are excluded from Table 38 due to the extreme volatility over such a large rate range and our active 
risk management approach for that asset. The effects of interest rate changes on the value of mortgage servicing rights and 
financial instruments identified as economic hedges are presented in Note 7 to the Consolidated Financial Statements.

The simulations used to manage market risk are based on numerous assumptions regarding the effects of changes in interest 
rates on the timing and extent of re-pricing characteristics, future cash flows and customer behavior. These assumptions are 
inherently uncertain and, as a result, the model cannot precisely estimate net interest revenue, net income or economic value of 
equity or precisely predict the impact of higher or lower interest rates on net interest revenue, net income or economic value of 
equity. Actual results will differ from simulated results due to timing, magnitude and frequency of interest rate changes, market 
conditions and management strategies, among other factors.

Table 47 – Interest Rate Sensitivity
(Dollar in thousands)

Anticipated impact over the next twelve months on net interest revenue

$

18,171

$

36,986

$ (25,572)

$

(19,227)

2.80%

5.39%

(3.94)%

(2.80)%

200 bp Increase

50 bp Decrease

2012

2011

2012

2011

Trading Activities

BOK Financial enters into trading activities both as an intermediary for customers and for its own account. As an intermediary, 
BOK Financial will take positions in securities, generally residential mortgage-backed securities, government agency securities 
and municipal bonds. These securities are purchased for resale to customers, which include individuals, corporations, 
foundations and financial institutions. On a limited basis, BOK Financial may also take trading positions in U.S. Treasury 
securities, residential mortgage-backed securities, municipal bonds and derivative contracts to enhance returns on its securities 
portfolios. Both of these activities involve interest rate risk. BOKF Financial has an insignificant exposure to foreign exchange 
risk and does not take positions in commodity derivatives.

A variety of methods are used to manage the interest rate risk of trading activities. These methods include daily marking of all 
positions to market value, independent verification of inventory pricing, and position limits for each trading activity. Hedges in 
either the futures or cash markets may be used to reduce the risk associated with some trading programs.

Management uses a Value at Risk (“VAR”) methodology to measure the market risk due to changes in interest rates inherent in 
its trading activities. VAR is calculated based upon historical simulations over the past five years using a variance / covariance 
matrix of interest rate changes, a 10 business day holding period and a 99% confidence interval. It represents an amount of 
market loss that is likely to be exceeded in only one out of every 100 two-week periods. Trading positions are managed within 
guidelines approved by the Board of Directors. These guidelines limit the VAR to $7.3 million. There were no instances of 
VAR being exceeded during the years ended December 31, 2012 and 2011. At December 31, 2012, there were no trading 
positions for the purposes of enhancing returns on the Company's securities portfolio.

The average, high and low VAR amounts for the years ended December 31, 2012 and 2011 are as follows in Table 48.

Table 48 –Value at Risk (VaR) 
(In thousands)

Average

High

Low

Year Ended December 31,

2012

2011

2010

$

3,172

$

2,445

$

6,603

1,060

5,441

1,310

2,253

9,185

622

85

 
 
 
 
 
 
 
 
 
 
 
ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Report of Management on Financial Statements

Management of BOK Financial is responsible for the preparation, integrity and fair presentation of the consolidated financial 
statements included in this annual report. The consolidated financial statements have been prepared in accordance with 
accounting principles generally accepted in the United States and necessarily include some amounts that are based on our best 
estimates and judgments.

Management, under the supervision of the Chief Executive Officer and the Chief Financial Officer, conducted an assessment of 
internal control over financial reporting as of December 31, 2012. Internal control over financial reporting is a process designed 
to provide reasonable assurance regarding the reliability of financial reporting and the preparation of the Company’s 
consolidated financial statements for external purposes in accordance with accounting principles generally accepted in the 
United States. In establishing internal control over financial reporting, management assesses risk and designs controls to 
prevent or detect financial reporting misstatements that may be consequential to a reader. Management also assesses the impact 
of any internal control deficiencies and oversees efforts to improve internal control over financial reporting. Because of 
inherent limitations, it is possible that internal controls may not prevent or detect misstatements, and it is possible that internal 
controls may vary over time based on changing conditions. There have been no material changes in internal controls 
subsequent to December 31, 2012.

The Risk Oversight and Audit Committee, consisting entirely of independent directors, meets regularly with management, 
internal auditors and the independent registered public accounting firm, Ernst & Young LLP, regarding management’s 
assessment of internal control over financial reporting.

Report of Management on Internal Control over Financial Reporting

Management is responsible for establishing and maintaining adequate internal control over financial reporting and for assessing 
the effectiveness of internal control over financial reporting, as such term is defined in Exchange Act Rules 13a-15(f) and 
15d-15(f), as amended. Management has assessed the effectiveness of the Company’s internal control over financial reporting 
based on the criteria established in “Internal Control – Integrated Framework,” issued by the Committee of Sponsoring 
Organizations (“COSO”) of the Treadway Commission. Based on that assessment and criteria, management has determined 
that the Company maintained effective internal control over financial reporting as of December 31, 2012.

Ernst & Young LLP, the independent registered public accounting firm that audited the consolidated financial statements of the 
Company included in this annual report has issued an audit report on the effectiveness of the Company’s internal control over 
financial reporting as of December 31, 2012. Their report, which expresses unqualified opinions on the effectiveness of the 
Company’s internal control over financial reporting as of December 31, 2012, is included in this annual report.

86

 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm

Report on Consolidated Financial Statements

The Board of Directors and Shareholders of BOK Financial Corporation

We have audited the accompanying consolidated balance sheets of BOK Financial Corporation as of December 31, 2012 and 
2011, and the related consolidated statements of earnings, comprehensive income, changes in equity, and cash flows for each 
of the three years in the period ended December 31, 2012. These financial statements are the responsibility of the Company's 
management. Our responsibility is to express an opinion on these financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial 
statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and 
disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates 
made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a 
reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial 
position of BOK Financial Corporation at December 31, 2012 and 2011, and the consolidated results of its operations and its 
cash flows for each of the three years in the period ended December 31, 2012, in conformity with U.S. generally accepted 
accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States), BOK Financial Corporation's internal control over financial reporting as of December 31, 2012, based on criteria 
established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway 
Commission and our report dated February 27, 2013 expressed an unqualified opinion thereon.

/s/ Ernst & Young LLP

Tulsa, Oklahoma

February 27, 2013 

87

 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm

Report on Effectiveness of Internal Control over Financial Reporting

The Board of Directors and Shareholders of BOK Financial Corporation

We have audited BOK Financial Corporation’s internal control over financial reporting as of December 31, 2012, based on 
criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (the COSO criteria). BOK Financial Corporation’s management is responsible for maintaining effective 
internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting 
included in the accompanying Report of Management on Internal Control over Financial Reporting. Our responsibility is to 
express an opinion on the company’s internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal 
control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of 
internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and 
operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered 
necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, BOK Financial Corporation maintained, in all material respects, effective internal control over financial 
reporting as of December 31, 2012, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), 
the consolidated balance sheets of BOK Financial Corporation as of December 31, 2012 and 2011, and the related consolidated 
statements of earnings, comprehensive income, changes in equity, and cash flows for each of the three years in the period ended 
December 31, 2012 of BOK Financial Corporation and our report dated February 27, 2013 expressed an unqualified opinion 
thereon.

/s/ Ernst & Young LLP

Tulsa, Oklahoma

February 27, 2013 

88

 
 
 
 
 
 
 
Consolidated Statements of Earnings

(In thousands, except share and per share data)
Interest revenue
Loans
Residential mortgage loans held for sale
Trading securities
Taxable securities
Tax-exempt securities

Total investment securities

Taxable securities
Tax-exempt securities

Total available for sale securities

Fair value option securities
Funds sold and resell agreements

Total interest revenue

Interest expense
Deposits
Borrowed funds
Subordinated debentures
Total interest expense

Net interest revenue
Provision for credit losses
Net interest revenue after provision for credit losses
Other operating revenue
Brokerage and trading revenue
Transaction card revenue
Trust fees and commissions
Deposit service charges and fees
Mortgage banking revenue
Bank-owned life insurance
Other revenue
Total fees and commissions
Gain (loss) on assets, net
Gain (loss) on derivatives, net
Gain on fair value option securities, net
Gain on available for sale securities, net
Total other-than-temporary impairment losses
Portion of loss recognized in (reclassified from) other comprehensive income
Net impairment losses recognized in earnings
Total other operating revenue
Other operating expense
Personnel
Business promotion
Contribution to BOKF Foundation
Professional fees and services
Net occupancy and equipment
Insurance
Data processing and communications
Printing, postage and supplies
Net losses and expenses of repossessed assets
Amortization of intangible assets
Mortgage banking costs
Change in fair value of mortgage servicing rights
Other expense
Total other operating expense
Income before taxes
Federal and state income tax
Net income
Net income attributable to non-controlling interest
Net income attributable to BOK Financial Corp. shareholders
Earnings per share:

Basic
Diluted

Average shares used in computation:

Basic
Diluted

Dividends declared per share
 See accompanying notes to consolidated financial statements.

89

Year Ended December 31,
2011

2010

2012

$

$

$
$

$

513,429
8,185
1,419
16,848
3,577
20,425
237,235
2,487
239,722
8,456
12
791,648

67,013
6,531
13,778
87,322
704,326
(22,000)
726,326

126,930
107,985
80,053
98,917
169,302
11,089
37,827
632,103
(1,415)
(301)
9,230
33,845
(1,144)
(6,207)
(7,351)
666,111

491,033
23,338
2,062
34,015
66,726
15,356
98,904
14,228
20,528
2,927
44,334
9,210
26,912
849,573
542,864
188,740
354,124
2,933
351,191

5.15
5.13

67,684,043
67,964,940
2.47

$

$

$
$

$

504,989
6,492
1,836
12,581
4,768
17,349
259,871
2,394
262,265
18,649
15
811,595

88,890
8,826
22,385
120,101
691,494
(6,050)
697,544

104,181
116,757
73,290
95,872
91,643
11,280
35,620
528,643
4,156
2,686
24,413
34,144
(10,578)
(12,929)
(23,507)
570,535

429,986
20,549
4,000
28,798
64,611
16,799
97,976
14,085
23,715
3,583
37,621
40,447
37,574
819,744
448,335
158,511
289,824
3,949
285,875

4.18
4.17

67,787,676
68,038,763
1.13

$

$

$
$

$

522,559
9,261
2,172
7,229
6,402
13,631
283,583
2,446
286,029
17,403
27
851,082

106,265
13,334
22,431
142,030
709,052
105,139
603,913

101,471
112,302
68,976
103,611
87,600
12,066
30,368
516,394
(4,011)
4,271
7,331
21,882
(29,960)
2,151
(27,809)
518,058

401,864
17,726
—
30,217
63,969
24,320
87,752
13,665
34,483
5,336
43,172
(3,661)
31,477
750,320
371,651
123,357
248,294
1,540
246,754

3.63
3.61

67,627,735
67,831,734
0.99

 
 
 
 
 
 
 
Consolidated Statements of Comprehensive Income

(In thousands, except share and per share data)

Net income

Other comprehensive income before income taxes:

Net change in unrealized gain (loss)

Other–than–temporary impairment losses recognized in earnings

Year Ended

December 31,

2012

2011

2010

$ 354,124

$ 289,824

$ 248,294

66,197

7,351

47,287

23,507

185,463

27,809

Reclassification adjustment for net gains realized and included in earnings

(33,392)

(33,840)

(21,618)

Amortization of unrealized gain on investment securities transferred from available

for sale

Other comprehensive income before income taxes

Income tax expense

Other comprehensive income, net of income taxes

Comprehensive income

Comprehensive income attributable to non-controlling interests

(6,601)

(1,357)

—

33,555

35,597

191,654

(12,614)

(14,457)

(73,075)

20,941

21,140

375,065

310,964

2,933

3,949

118,579

366,873

1,540

Comprehensive income attributed to BOK Financial Corp. shareholders

372,132

307,015

365,333

See accompanying notes to consolidated financial statements.

90

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Balance Sheets

(In thousands, except share data)

Assets
Cash and due from banks
Funds sold and resell agreements
Trading securities
Investment securities (fair value:  2012 – $528,458; 2011 - $462,657)
Available for sale securities
Fair value option securities
Residential mortgage loans held for sale
Loans
Less allowance for loan losses

Loans, net of allowance
Premises and equipment, net
Receivables
Goodwill
Intangible assets, net
Mortgage servicing rights, net
Real estate and other repossessed assets, net of allowance (2012  – $36,873; 2011 – $32,911)
Bankers’ acceptances
Derivative contracts
Cash surrender value of bank-owned life insurance
Receivable on unsettled securities trades
Other assets

Total assets

Liabilities and shareholders' equity
Noninterest-bearing demand deposits
Interest-bearing deposits:

Transaction
Savings

  Time

Total deposits
Funds purchased
Repurchase agreements
Other borrowings
Subordinated debentures
Accrued interest, taxes and expense
Bankers’ acceptances
Derivative contracts
Due on unsettled securities trades
Other liabilities

Total liabilities
Shareholders' equity:

Common stock ($.00006 par value; 2,500,000,000 shares authorized; shares issued and 

outstanding: 2012 – 72,415,346; 2011 – 71,533,354)

Capital surplus
Retained earnings
Treasury stock (shares at cost:  2012 – 4,087,995; 2011 – 3,380,310)
Accumulated other comprehensive income

Total shareholders’ equity

Non-controlling interest
Total equity

Total liabilities and equity

See accompanying notes to consolidated financial statements.

91

December 31,

2012

2011

$

1,266,834
19,405
214,102
499,534
11,287,221
284,296
293,762
12,311,456
(215,507)
12,095,949
265,920
114,185
361,979
28,192
100,812
103,791
605
338,106
274,531
211,052
388,355

976,191
10,174
76,800
439,236
10,179,365
651,226
188,125
11,269,743
(253,481)
11,016,262
262,735
123,257
335,601
10,219
86,783
122,753
1,881
293,859
263,318
75,151
381,010

28,148,631

$

25,493,946

8,038,286

$

5,799,785

$

$

$

9,888,038
284,744
2,967,992
21,179,060
1,167,416
887,030
651,775
347,633
176,678
605
283,589
297,453
163,711
25,154,950

4

859,278
2,137,541
(188,883)
149,920
2,957,860
35,821
2,993,681

9,354,456
226,357
3,381,982
18,762,580
1,063,318
1,233,064
74,485
398,881
149,508
1,881
236,522
653,371
133,684
22,707,294

4

818,817
1,953,332
(150,664)
128,979
2,750,468
36,184
2,786,652

$

28,148,631

$

25,493,946

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Changes in Equity 

(In thousands)

Common Stock

Shares

Amount

Accumulated
Other
Comprehensive
Income(Loss)

Capital
Surplus

Retained
Earnings

Treasury Stock

Shares

Amount

Total
Shareholders’
Equity

Non-
Controlling
Interest

Total

Equity

Balance, December 31, 2009

70,312

$

4

$

(10,740) $758,723

$1,563,683

2,509

$

(105,857) $

2,205,813

$

19,561

$2,225,374

Net income

Other comprehensive income

Exercise of stock options

Tax benefit on exercise of stock 

options

Stock-based compensation

Cash dividends on common stock

Capital calls and distributions, 

net

—

—

504

—

—

—

—

Balance, December 31, 2010

70,816

Net income

Other comprehensive income

Treasury stock purchases

Exercise of stock options

Tax benefit on exercise of stock

options

Stock-based compensation

Cash dividends on common stock

Capital calls and distributions,

net

—

—

—

717

—

—

—

—

Balance, December 31, 2011

71,533

Net income

Other comprehensive income

Treasury stock purchases

Exercise of stock options

Tax benefit on exercise of stock

options

Stock-based compensation

Cash dividends on common stock

Acquisition of non-controlling 

interest

Capital calls and distributions,

net

—

—

—

882

—

—

—

—

—

—

—

—

—

—

—

—

4

—

—

—

—

—

—

—

—

4

—

—

—

—

—

—

—

—

—

—

118,579

—

—

—

—

—

—

—

15,497

425

8,160

—

—

246,754

—

—

—

—

(66,557)

—

—

—

99

—

—

—

—

—

—

(6,945)

—

—

—

—

246,754

118,579

8,552

425

8,160

(66,557)

1,540

—

—

—

—

—

248,294

118,579

8,552

425

8,160

(66,557)

—

1,051

1,051

107,839

782,805

1,743,880

2,608

(112,802)

2,521,726

22,152

2,543,878

—

21,140

—

—

—

—

—

—

—

—

—

25,957

659

9,396

—

—

285,875

—

—

—

—

—

(76,423)

—

—

—

562

210

—

—

—

—

—

—

(26,446)

(11,416)

—

—

—

—

285,875

21,140

(26,446)

14,541

659

9,396

(76,423)

3,949

289,824

—

—

—

—

—

—

21,140

(26,446)

14,541

659

9,396

(76,423)

—

10,083

10,083

128,979

818,817

1,953,332

3,380

(150,664)

2,750,468

36,184

2,786,652

—

20,941

—

—

—

—

—

—

—

—

—

—

32,311

120

8,030

—

—

—

351,191

—

—

—

—

—

(166,982)

—

—

—

—

384

324

—

—

—

—

—

—

—

(20,558)

(17,661)

—

—

—

—

—

351,191

20,941

(20,558)

14,650

120

8,030

(166,982)

2,933

354,124

—

—

—

—

—

—

20,941

(20,558)

14,650

120

8,030

(166,982)

—

—

1,645

1,645

(4,941)

(4,941)

Balance, December 31, 2012

72,415

$

4

$

149,920

$859,278

$2,137,541

4,088

$

(188,883) $

2,957,860

$

35,821

$2,993,681

See accompanying notes to consolidated financial statements.

92

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Cash Flows 

(in thousands)

Cash Flows From Operating Activities:
Net income
Adjustments to reconcile net income to net cash provided by operating activities:

Provision for credit losses
Change in fair value of mortgage servicing rights
Net unrealized gains from derivatives
Tax benefit on exercise of stock options
Change in bank-owned life insurance
Stock-based compensation
Depreciation and amortization
Net amortization of securities discounts and premiums
Net realized losses (gains) on financial instruments and other assets
Mortgage loans originated for resale
Proceeds from sale of mortgage loans held for resale
Capitalized mortgage servicing rights
Change in trading and fair value option securities
Change in receivables
Change in other assets
Change in accrued interest, taxes and expense
Change in other liabilities

Net cash provided by operating activities
Cash Flows From Investing Activities:

Proceeds from maturities or redemptions of investment securities
Proceeds from maturities or redemptions of available for sale securities
Purchases of investment securities
Purchases of available for sale securities
Proceeds from sales of available for sale securities
Change in amount receivable on unsettled securities transactions
Loans originated net of principal collected
Net proceeds from (payments on) derivative asset contracts
Acquisitions, net of cash acquired
Proceeds from disposition of assets
Purchases of assets
Net cash provided by (used in) investing activities

Cash Flows From Financing Activities:

Net change in demand deposits, transaction deposits and savings accounts
Net change in time deposits
Net change in other borrowings, subsidiary bank
Repayment of subordinated debentures, subsidiary bank
Net change in other borrowings, parent company and other non-bank subsidiaries
Net payments or proceeds on derivative liability contracts
Net change in derivative margin accounts
Change in amount due on unsettled security transactions
Issuance of common and treasury stock, net
Sale of non-controlling interest
Tax benefit on exercise of stock options
Repurchase of common stock
Dividends paid

Net cash provided by (used in) financing activities
Net decrease in cash and cash equivalents
Cash and cash equivalents at beginning of period
Cash and cash equivalents at end of period

Cash paid for interest
Cash paid for taxes
Net loans transferred to real estate and other repossessed assets
Residential mortgage loans guaranteed by U.S. government agencies that became 

eligible for repurchase during the year

Conveyance of other real estate owned guaranteed by U.S. government agencies
See accompanying notes to consolidated financial statements.

93

Year Ended December 31,
2011

2010

2012

$

354,124

$

289,824

$

248,294

(22,000)
9,210
(984)
(120)
(11,089)
8,030
54,935
87,769
(135,696)
(3,708,350)
3,731,830
(42,191)
226,144
9,244
10,999
23,424
(3,429)
591,850

111,511
4,456,363
(172,327)
(7,334,843)
1,744,662
(135,901)
(1,077,075)
(13,273)
(23,615)
170,907
(94,756)
(2,368,347)

2,830,470
(413,990)
200,107
(53,705)
10,500
(7,560)
39,237
(355,918)
14,650
300
120
(20,558)
(166,982)
2,076,671
299,874
986,365
1,286,239

90,137
158,703
133,502

121,432
89,223

(6,050)
40,447
(9,651)
(659)
(11,280)
9,396
49,967
112,227
(3,589)
(2,293,436)
2,369,895
(26,251)
(247,386)
24,236
16,469
63,827
(50,198)
327,788

68,020
3,650,900
(37,085)
(7,504,261)
2,725,760
59,908
(598,499)
4,994
—
122,314
(56,195)
(1,564,144)

1,710,705
(127,026)
(941,834)
—
(7,217)
15,674
(102,262)
492,946
14,541
—
659
(26,446)
(76,423)
953,317
(283,039)
1,269,404
986,365

122,166
156,465
87,476

154,134
14,501

105,139
(3,661)
(18,882)
(425)
(12,066)
8,160
58,987
105,680
1,420
(2,256,943)
2,246,228
(27,603)
(139,319)
(40,118)
9,023
22,227
59,037
365,178

111,976
3,185,131
(211,312)
(5,565,931)
2,013,620
(135,059)
469,223
201,289
—
38,640
(64,916)
42,661

1,919,658
(257,586)
(1,487,742)
—
—
(194,831)
70,340
(51,910)
8,552
—
425
—
(66,557)
(59,651)
348,188
921,216
1,269,404

144,095
133,551
72,845

—
—

$

$
$
$

$
$

$

$
$
$

$
$

$

$
$
$

$
$

 
 
 
 
 
 
 
 
Notes to Consolidated Financial Statements

(1) Significant Accounting Policies

Basis of Presentation

The Consolidated Financial Statements of BOK Financial Corporation (“BOK Financial” or “the Company”) have been 
prepared in conformity with accounting principles generally accepted in the United States ("U.S. GAAP"), including 
interpretations of U.S. GAAP issued by federal banking regulators and general practices of the banking industry. The 
consolidated financial statements include the accounts of BOK Financial and its subsidiaries, principally BOKF, NA (“the 
Bank”), BOSC, Inc., The Milestone Group, Inc. and Cavanal Hill Investment Management, Inc. All significant intercompany 
transactions are eliminated in consolidation. Certain prior year amounts have been reclassified to conform to the current year 
presentation.

The consolidated financial statements include the assets, liabilities, non-controlling interests and results of operations of 
variable interest entities (“VIEs”) when BOK Financial is determined to be the primary beneficiary. Variable interest entities 
are generally defined as entities that either do not have sufficient equity to finance their activities without support from other 
parties or whose equity investors lack a controlling financial interest. See additional discussion of variable interest entities at 
Note 14 following.

Nature of Operations

BOK Financial, through its subsidiaries, provides a wide range of financial services to commercial and industrial customers, 
other financial institutions, municipalities, and consumers. These services include depository and cash management; lending 
and lease financing; mortgage banking; securities brokerage, trading and underwriting; and personal and corporate trust.

The Bank operates as Bank of Oklahoma primarily in Tulsa and Oklahoma City metropolitan areas of the state of Oklahoma 
and Bank of Texas primarily in the Dallas, Fort Worth and Houston metropolitan areas of the state of Texas. In addition, the 
Bank does business as Bank of Albuquerque in Albuquerque, New Mexico; Colorado State Bank and Trust in Denver, 
Colorado; Bank of Arizona in Phoenix, Arizona; Bank of Kansas City in Kansas City, Missouri/Kansas and Bank of Arkansas 
in Northwest Arkansas. The Bank also operates the TransFund electronic funds network.

Use of Estimates

Preparation of BOK Financial's consolidated financial statements requires management to make estimates of future economic 
activities, including loan collectability, prepayments and cash flows from customer accounts. These estimates are based upon 
current conditions and information available to management. Actual results may differ significantly from these estimates.

Acquisitions

Assets and liabilities acquired, including identifiable intangible assets, are recorded at fair value on the acquisition date. The 
purchase price includes consideration paid at closing and the estimated fair value of contingent consideration that will be paid 
in the future, subject to achieving defined performance criteria. Goodwill is recognized as the excess of the purchase price over 
the net fair value of assets acquired and liabilities assumed. The Consolidated Statements of Earnings include the results of 
operations from the  acquisition date.

Goodwill and Intangible Assets

Goodwill and intangible assets generally result from business combinations and are evaluated for each of BOK Financial's 
reporting units for impairment annually or more frequently if conditions indicate impairment. The evaluation of possible 
impairment of goodwill and intangible assets involves significant judgment based upon short-term and long-term projections of 
future performance.

Reporting units are defined by the Company as the geographical market underlying each operating segment. This definition is 
consistent with the manner in which the chief operating decision maker assesses the performance of the Company and makes 
decisions concerning the allocation of resources. The Company may qualitatively assess whether it is more likely than not that 
the fair value of the reporting units are less than their carrying value. This assessment includes consideration of relevant events 
and circumstance including but not limited to macroeconomic conditions, industry and market conditions, the financial and 

94

 
 
 
 
 
 
 
 
 
 
stock performance of the Company and other relevant factors. Additional quantitative analysis may be undertaken through 
which the fair value of BOK Financial's reporting units is estimated by the discounted future earnings method. Income growth 
is projected for each reporting unit and a terminal value is computed. This projected income stream is converted to current fair 
value by using a discount rate that reflects a rate of return required by a willing buyer. Assumptions used to determine the fair 
value of the reporting units are compared to observable inputs, such as the market value of BOK Financial common 
stock. However, determination of the fair value of individual reporting units requires the use of significant unobservable 
inputs. There have been no changes in the techniques used to evaluate the carrying value of goodwill.

Core deposit intangible assets are amortized using accelerated methods over the estimated lives of the acquired deposits. These 
assets generally have a weighted average life of 5 years. Other intangible assets are amortized using accelerated or straight-line 
methods, as appropriate, over the estimated benefit periods. These periods range from 5 years to 20 years. The net book values 
of identifiable intangible assets are evaluated for impairment when economic conditions indicate impairment may exist.

Cash Equivalents

Due from banks, funds sold (generally federal funds sold for one periods) and resell agreements (which generally mature within 
one to 30 days) are considered cash equivalents.

Securities

Securities are identified as trading, investment (held to maturity) or available for sale at the time of purchase based upon the 
intent of management, liquidity and capital requirements, regulatory limitations and other relevant factors. Trading securities, 
which are acquired for profit through resale, are carried at fair value with unrealized gains and losses included in current period 
earnings. Investment securities are carried at amortized cost. Amortization is computed by methods that approximate level yield 
and is adjusted for changes in prepayment estimates. Securities identified as available for sale are carried at fair value. 
Unrealized gains and losses are recorded, net of deferred income taxes, as accumulated other comprehensive income in 
shareholders' equity. Available for sale securities are separately identified as pledged to creditors if the creditor has the right to 
sell or re-pledge the collateral.

The purchase or sale of securities is recognized on a trade date basis. Realized gains and losses on sales of securities are based 
upon specific identification of the security sold. A receivable or payable is recognized for subsequent transaction settlement. 
BOK Financial will periodically commit to purchase to-be-announced residential mortgage-backed securities. These 
commitments are carried at fair value if they are considered derivative contracts. Investment securities may be sold or 
transferred to trading or available for sale classification in certain limited circumstances specified in generally accepted 
accounting principles. Securities meeting certain criteria may also be transferred from the available for sale classification to the 
investment securities portfolio at fair value on the date of transfer. The unrealized gain or loss at the date of transfer is retained 
in accumulated other comprehensive income and in the carrying value of the investment securities portfolio. Such amounts are 
amortized over the estimated remaining life of the security as an adjustment to yield, offsetting the related amortization of the 
premium or accretion of the discount on the transferred securities.

On a quarterly basis, the Company performs separate evaluations of impaired debt investment and available for sale securities 
and equity available for sale securities to determine if the decline in fair value below the amortized cost is other-than-
temporary.

For debt securities, management determines whether it intends to sell or if it is more likely than not that it will be required to 
sell impaired securities. This determination considers current and forecasted liquidity requirements and securities portfolio 
management. If the Company intends to sell or it is more likely than not that it will be required to sell the impaired debt 
security, a charge is recognized against earnings for the entire unrealized loss. For all impaired debt securities for which there is 
no intent or expected requirement to sell, the evaluation considers all available evidence to assess whether it is more likely than 
not that all amounts due would not be collected according to the security's contractual terms. Any expected credit loss due to 
the inability to collect all amounts due according to the security's contractual terms is recognized as a charge against 
earning. Any remaining unrealized loss related to other factors would be recognized in other comprehensive income, net of 
taxes.

For equity securities, management evaluates various factors including cause, severity and duration of the decline in value of the 
security and prospects for recovery, as well as the Company's intent and ability not to sell the security until the fair value 
exceeds amortized cost. If an unrealized loss is determined to be other-than-temporary, a charge is recognized against earnings 
for the difference between the security's amortized cost and fair value.

95

 
 
 
 
 
 
 
 
 
 
 
BOK Financial has elected to carry certain non-trading securities at fair value with changes in fair value recognized in current 
period income. These securities are held with the intent that gains or losses will offset changes in the fair value of mortgage 
servicing rights or certain derivative instruments.

Derivative Instruments

Derivative instruments may be used by the Company as part of its interest rate risk management programs or may be offered to 
customers. All derivative instruments are carried at fair value. The determination of fair value of derivative instruments 
considers changes in interest rates, commodity prices and foreign exchange rates. Credit risk is also considered in determining 
fair value. Deterioration in the credit rating of customers or other counterparties reduces the fair value of asset 
contracts. Deterioration of our credit rating to below investment grade or the credit ratings of other counterparties could 
decrease the fair value of our derivative liabilities. Changes in fair value are generally reported in income as they occur.

Derivative instruments used to manage interest rate risk consist primarily of interest rate swaps. These contracts modify the 
interest income or expense of certain assets or liabilities. Amounts receivable from or payable to counterparties are reported in 
interest income or expense using the accrual method. Changes in fair value of interest rate swaps are reported in other operating 
revenue - gain (loss) on derivatives, net.

In certain circumstances, an interest rate swap may be designated as a fair value hedge and may qualify for hedge 
accounting. In these circumstances, changes in the full fair value of the hedged asset or liability, not only changes in fair value 
due to changes in the benchmark interest rate, is also recognized in earnings and may partially or completely offset changes in 
fair value of the interest rate swap. A fair value hedge is considered effective if the cumulative fair value adjustment of the 
interest rate swap is within a range of 80% to 120% of the cumulative change in the fair value of the hedged asset or 
liability. Any ineffectiveness, including ineffectiveness due to credit risk or ineffectiveness created when the fixed rate of the 
hedged asset or liability does not match the fixed rate of the interest rate swap, is recognized in earnings and reported Gain 
(loss) on derivatives, net.

Interest rate swaps may be designated as cash flow hedges of variable rate assets or liabilities, or of anticipated 
transactions. Changes in the fair value of interest rate swaps designated as cash flow hedges are recorded in accumulated other 
comprehensive income to the extent they are effective. The amount recorded in other comprehensive income is reclassified to 
earnings in the same periods as the hedged cash flows impact earnings. The ineffective portion of changes in fair value is 
reported in current earnings.

If a derivative instrument that had been designated as a fair value hedge is terminated or if the hedge designation is removed or 
deemed to no longer be effective, the difference between the hedged items carrying value and its face amount is recognized into 
income over the remaining original hedge period. Similarly, if a derivative instrument that had been designated as a cash flow 
hedge is terminated or if the hedge designation is removed or deemed to no longer be effective, the amount remaining in 
accumulated other comprehensive income is reclassified to earnings in the same period as the hedged item.

BOK Financial offers programs that permit its customers to manage various risks, including fluctuations in energy, cattle and 
other agricultural products, interest rates and foreign exchanges rates with derivative contracts. Derivative contracts are 
executed between the customers and BOK Financial. Offsetting contracts are executed between BOK Financial and other 
selected counterparties to minimize its risk of changes in commodity prices, interest rates or foreign exchange rates. The 
counterparty contracts are identical to customer contracts, except for a fixed pricing spread or fee paid to BOK Financial as 
profit and compensation for administrative costs and credit risk which is recognized over the life of the contracts and included 
in other operating revenue - brokerage and trading revenue in the Consolidated Statements of Earnings.

When bilateral netting agreements exist between the Company and its counterparties that create a single legal claim or 
obligation to pay or receive the net amount in settlement of the individual derivative contracts, the Company reports derivative 
assets and liabilities on a net by counterparty basis.

Derivative contracts may also require the Company to provide or receive cash margin as collateral for derivative assets and 
liabilities. Derivative assets and liabilities are reported net of cash margin when certain conditions are met.

96

 
 
 
 
 
 
 
 
Loans

Loans are either secured or unsecured based on the type of loan and the financial condition of the borrower. Repayment is 
generally expected from cash flow or proceeds from the sale of selected assets of the borrower. BOK Financial is exposed to 
risk of loss on loans due to the borrower's financial difficulties, which may arise from any number of factors, including 
problems within the respective industry or local economic conditions. Access to collateral, in the event of borrower default, is 
reasonably assured through adherence to applicable lending laws and through sound lending standards and credit review 
procedures. Accounting policies for all loans, excluding residential loans guaranteed by U.S. government agencies, are as 
follows.

Interest is accrued at the applicable interest rate on the outstanding principal amount. Loans are placed on nonaccruing status 
when, in the opinion of management, full collection of principal or interest is uncertain. Internally risk graded loans are 
individually evaluated for nonaccruing status quarterly. Non-risk graded loans are generally placed on nonaccruing status when  
90 days or more past due or within 60 days of being notified of the borrower bankruptcy filing. Interest previously accrued but 
not collected is charged against interest income when the loan is placed on nonaccruing status. Payments received on 
nonaccruing loans are applied to principal or recognized as interest income, according to management's judgment as to the 
collectability of principal. Loans may be returned to accruing status when, in the opinion of management, full collection of 
principal and interest, including principal previously charged off, is probable based on improvements in the borrower's financial 
condition or a sustained period of performance.

Loans to borrowers experiencing financial difficulties may be modified in troubled debt restructurings ("TDRs"). All TDRs are 
classified as nonaccruing. Modifications generally consist of extension of payment terms or interest rate concessions and may 
result either voluntarily through negotiations with the borrower or involuntarily through court order. Generally, principal and 
accrued but unpaid interest is not voluntarily forgiven. 

Performing loans may be renewed under then current collateral, debt service ratio and other underwriting standards. 
Nonaccruing loans may also be renewed and will remain classified as nonaccruing.

All loans are charged-off when the loan balance or a portion of the loan balance is no longer supported by the paying capacity 
of the borrower or when the required cash flow is reduced in a TDR. The charge-off amount is determined through  an 
evaluation of available cash resources and collateral value. Internally risk graded loans are evaluated quarterly and charge-offs 
are taken in the quarter in which the loss is identified. Non-risk graded loans that are past due between 60 days and 180 days, 
based on the loan product type, are charged off. Loans to borrowers whose personal obligation has been discharged through 
Chapter 7 bankruptcy proceedings are charged off within 60 days of notice of the bankruptcy filing, regardless of payment 
status.

Loan origination and commitment fees and direct loan acquisition and origination costs are deferred and amortized as an 
adjustment to yield over the life of the loan or over the commitment period, as applicable.

Qualifying residential mortgage loans guaranteed by U.S. government agencies have been sold into GNMA pools. Under 
certain performance conditions specified in government programs, the Company has the right, but not the obligation  to 
repurchase loans from GNMA pools. These loans no longer qualify for sale accounting and are recognized in the Consolidated 
Balance Sheet. Guaranteed loans are considered to be impaired because we do not expect to receive all principal and interest 
based on the loan's contractual terms. The principal balance continues to be guaranteed, however, interest accrues at a curtailed 
rate as specified in the programs. The carrying value of these loans is reduced based on an estimate of expected cash flows 
discounted at the original note rate plus a liquidity spread. Guaranteed loans may be modified in TDRs in accordance with U.S. 
government agency guidelines. Interest continues to accrue at the modified rate. U.S. government guaranteed loans may either 
be resold into GNMA pools after a performance period specified by the programs or foreclosed and conveyed to the guarantors.

Allowance for Loan Losses and Accrual for Off-Balance Sheet Credit Risk

The appropriateness of the allowance for loan losses and accrual for off-balance sheet credit risk (collectively "Allowance for 
Credit Losses") is assessed by management based on an ongoing quarterly evaluation of the probable estimated losses inherent 
in the portfolio, including probable losses on outstanding loans and unused commitments to provide financing.

Loans are disaggregated into portfolio segments and further disaggregated into classes. The portfolio segment is the level at 
which the Company develops and documents a systematic method for determining its Allowance for Credits Losses. Classes 
are based on the risk characteristics of the loans and the Company's method for monitoring and assessing credit risk.

97

 
 
 
 
 
 
 
 
The allowance for loan losses consists of specific allowances attributed to impaired loans that have not yet been charged down 
to amounts we expect to recover, general allowances based on estimated loss rates by loan class and nonspecific allowances 
based on factors that affect more than one portfolio segment. In the fourth quarter of 2011, the Company enhanced its 
methodology for estimating general allowances by establishing  specific loss rates for each loan class. There were no changes 
to accounting policies for estimating general allowances during 2012. 

Loans are considered to be impaired when it becomes probable that BOK Financial will be unable to collect all amounts due 
according to the contractual terms of the loan agreements. Internally risk graded loans are evaluated individually for 
impairment. Substantially all commercial and commercial real estate loans and certain residential mortgage and consumer loans 
are risk graded based on a quarterly evaluation of the borrowers' ability to repay.  Certain commercial loans and most 
residential mortgage and consumer loans are small balance, homogeneous pools of loans that are not risk graded. Non-risk 
graded loans are identified as impaired impairment based on performance status. Generally, non-risk graded loans 90 days or 
more past due, modified in a troubled debt restructuring or in bankruptcy are considered to be impaired.

Specific allowances for impaired loans are measured by an evaluation of estimated future cash flows discounted at the loans' 
initial effective interest rate or the fair value of collateral for certain collateral dependent loans. The fair value of real property 
held as collateral is generally based on third party appraisals that conform to Uniform Standards of Professional Appraisal 
Practice, less estimated selling costs. Appraised values are on an “as-is” basis and generally are not adjusted by the 
Company. Updated appraisals are obtained at least annually or more frequently if market conditions indicate collateral values 
may have declined. Collateral value of mineral rights is generally determined by our internal staff of engineers based on 
projected cash flows from proven oil and gas reserves under existing economic and operating conditions. The value of other 
collateral is generally determined by our special assets staff based on projected liquidation cash flows under current market 
conditions. Collateral values and available cash resources that support impaired loans are evaluated quarterly. Historical 
statistics may be used as a practical way to estimate impairment in limited situations, such as when a collateral dependent loan 
is identified as impaired at the end of a reporting period  until an  appraisal of collateral value is received or a full assessment of 
future cash flows is completed. Estimates of future cash flows and collateral values require significant judgments and may be 
volatile.

General allowances for unimpaired loans are based on an estimated loss rate by loan class. The appropriate historical gross loss 
rate for each loan class is determined by the greater of the current loss rate based on the most recent twelve months or a ten-
year average gross loss rate. Recoveries are not directly considered in the estimation of historical loss rates. Recoveries 
generally do not follow predictable patterns and are not received until well-after the charge-off date as a result of protracted 
legal actions. For risk graded loans, historical gross loss rates are adjusted for changes in risk grading. For each loan class, the 
current weighted average risk grade is compared to the the long-term weighted average risk grade. This comparison determines 
whether credit risk in each loan class is increasing or decreasing. Historical loss rates are adjusted upward or downward in 
proportion to changes in average risk grading. General allowances for unimpaired loans also consider inherent risks identified 
for each loan class. Inherent risks consider loss rates that most appropriately represent the current credit cycle and other factors 
attributable to a specific loan class which have not yet been represented in the historical gross loss rates or risk grading. These 
factors include changes in commodity prices or engineering imprecision which may affect the value of reserves that secure our 
energy loan portfolio, construction risk that may affect commercial real estate loans, changes in regulations and public policy 
that may disproportionately impact health care loans and changes in loan products.

Nonspecific allowances are maintained for risks beyond factors specific to a particular portfolio segment or loan class. These 
factors include trends in the economy in our primary lending areas, concentration in large-balance loans and other relevant 
factors. 

An accrual for off-balance sheet credit risk is included in Other liabilities. The appropriateness of the accrual is determined in 
the same manner as the allowance for loan losses. 

A provision for credit losses is charged against or credited to earnings in amounts necessary to maintain an appropriate 
Allowance for Credit Losses. Recoveries of loans previously charged off are added to the allowance when received.

Transfers of Financial Assets

BOK Financial transfers financial assets as part of its mortgage banking activities and periodically may transfer other financial 
assets. Transfers are recorded as sales when the criteria for surrender of control are met. Certain residential mortgage loans 
originated by the Company are held for sale and are carried at fair value based on sales commitments or market quotes and are 
reported separately in the Consolidated Balance Sheets. Changes in fair value are recorded in other operating revenue – 
mortgage banking revenue in the Consolidated Statements of Earnings.

98

 
 
 
 
 
 
 
 
BOK Financial retains a repurchase obligation under underwriting representations and warranties related to residential 
mortgage loans transferred and generally retains the right to service the loans. The Company may incur a recourse obligation in 
limited circumstances. Separate accruals are recognized in Other liabilities in the Consolidated Balance Sheets for repurchase 
and recourse obligations.

The Company may also retain a residual interest in excess cash flows generated by the assets. All assets obtained, including 
cash, servicing rights and residual interests, and all liabilities incurred, including recourse obligations, are initially recognized 
at fair value, all assets transferred are derecognized and any gain or loss on the sale is recognized in earnings. Subsequently, 
servicing rights and residual interests are carried at fair value with changes in fair value recognized in earnings as they occur.

Real Estate and Other Repossessed Assets

Real estate and other repossessed assets are acquired in partial or total forgiveness of loans. These assets are carried at the 
lower of cost, which is determined by fair value at date of foreclosure less estimated disposal costs, or current fair value less 
estimated disposal costs. Decreases in fair value below cost are recognized as asset-specific valuation allowances which may be 
reversed when supported by future increases in fair value. Fair values of real estate are based on “as is” appraisals which are 
updated at least annually or more frequently for certain asset types or assets located in certain distressed markets. Fair values 
based on appraisals are generally considered to be based on significant other observable inputs. The Company also considers 
decreases in listing price and other relevant information in quarterly evaluations and reduces the carrying value of real estate 
and other repossessed assets when necessary. Fair values based on list prices and other relevant information are generally 
considered to be based on significant unobservable inputs. Additional costs incurred to complete real estate and other 
repossessed assets may increase the carrying value, up to current fair value based on “as completed” appraisals. The fair value 
of mineral rights included in repossessed assets are generally determined by our internal staff of engineers based on projected 
cash flows from proven oil and gas reserves under existing economic and operating conditions. The value of other repossessed 
assets is generally determined by our special assets staff based on projected liquidation cash flows under current market 
conditions. Income generated by these assets is recognized as received. Operating expenses are recognized as incurred. Gains 
or losses on sales of real estate and other repossessed assets are based on the cash proceeds received less the cost basis of the 
asset, net of any valuation allowances.

Premises and Equipment

Premises and equipment are carried at cost, including capitalized interest when appropriate, less accumulated depreciation and 
amortization. Depreciation and amortization are computed on a straight-line basis over the estimated useful lives of the assets 
or, for leasehold improvements, over the shorter of the estimated useful lives or remaining lease terms. Useful lives range from 
5 years to 40 years for buildings and improvements, 3 years to 7 years for software and 3 years to 10 years for furniture and 
equipment. Repair and maintenance costs are charged to expense as incurred.

Premises no longer used by the Company are transferred to real estate and other repossessed assets. The transferred amount is 
the lower of cost less accumulated depreciation or fair value less estimated disposal costs as of the transfer date.

Rent expense for leased premises is recognized as incurred over the lease term. The effects of rent holidays, significant rent 
escalations and other adjustments to rent payments are recognized on a straight-line basis over the lease term.

Mortgage Servicing Rights

Mortgage servicing rights may be purchased or may be recognized when mortgage loans are originated pursuant to an existing 
plan for sale or, if no such plan exists, when the mortgage loans are sold. All mortgage servicing rights are carried at fair 
value. Changes in the fair value are recognized in earnings as they occur.

There is no active market for trading in mortgage servicing rights after origination. A cash flow model is used to determine fair 
value. Key assumptions and estimates, including projected prepayment speeds and assumed servicing costs, earnings on escrow 
deposits, ancillary income and discount rates, used by this model are based on current market sources. Assumptions used to 
value mortgage servicing rights are considered significant unobservable inputs. A separate third party model is used to estimate 
prepayment speeds based on interest rates, housing turnover rates, estimated loan curtailment, anticipated defaults and other 
relevant factors. The prepayment model is updated daily for changes in market conditions and adjusted to better correlate with 
actual performance of BOK Financial's servicing portfolio. Fair value estimates from outside sources are received at least 
annually to corroborate the results of the valuation model.

99

 
 
 
 
 
 
 
 
 
 
 
Federal and State Income Taxes

BOK Financial and its subsidiaries file consolidated tax returns. The subsidiaries provide for income taxes on a separate return 
basis and remit to BOK Financial amounts determined to be currently payable.

Current  income tax expense or benefit is based on an evaluation that considers estimated taxable income, tax credits, and  
statutory federal and state income tax rates.  The amount of current income tax expense or benefit recognized in any period may 
differ from amounts reported to taxing authorities.  Annually, tax returns are filed with each jurisdiction where they Company 
conducts business and recognized current income tax expense or benefit is adjusted to the filed tax returns.

Deferred tax assets and liabilities are based upon the differences between the values of assets and liabilities as recognized in the 
financial statements and their related tax basis using enacted tax rates in effect for the year in which the differences are 
expected to be recovered or settled. A valuation allowance is provided when it is more likely than not that some portion of the 
entire deferred tax asset may not be realized based on taxes previously paid in net loss carry-back periods and other factors.  

BOK Financial has unrecognized tax benefits, which are included in accrued current income taxes payable, for the uncertain 
portion of recorded tax benefits and related interest. These uncertainties result from the application of complex tax laws, rules, 
regulations and interpretations, primarily in state taxing jurisdictions. Unrecognized tax benefits are  assessed quarterly and 
may be adjusted through current income tax expense in future periods based on changing facts and circumstances, completion 
of examinations by taxing authorities or expiration of a statute of limitations. Estimated penalties and interest on uncertain tax 
positions are recognized in income tax expense.

Employee Benefit Plans

BOK Financial sponsors a defined benefit cash balance pension plan (“Pension Plan”), qualified profit sharing plan (“Thrift 
Plan”) and employee health care plans. Pension Plan costs, which are based upon actuarial computations of current costs, are 
expensed annually. Unrecognized prior service cost and net gains or losses are amortized on a straight-line basis over the lesser 
of the average remaining service periods of the participants or 4 years. Employer contributions to the Pension Plan are in 
accordance with Federal income tax regulations. Pension Plan benefits were curtailed as of April 1, 2006. No participants may 
be added to the Pension Plan and no additional service benefits will be accrued.

BOK Financial recognizes the funded status of its employee benefit plans. For a pension plan, the funded status is the 
difference between the fair value of plan assets and the projected benefit obligation measured as of the fiscal year-end 
date. Adjustments required to recognize the Pension Plan's net funded status are made through accumulated other 
comprehensive income, net of deferred income taxes.

Employer contributions to the Thrift Plan, which matches employee contributions subject to percentage and years of service 
limits, are expensed when incurred. BOK Financial recognizes the expense of health care benefits on the accrual method.

Stock Compensation Plans

BOK Financial awards stock options and non-vested common shares as compensation to certain officers. Grant date fair value 
of stock options is based on the Black-Scholes option pricing model. Stock options generally have graded vesting over 7 
years. Each tranche is considered a separate award for valuation and compensation cost recognition. Grant date fair value of 
non-vested shares is based on the current market value of BOK Financial common stock. Non-vested shares awarded prior to 
2013 generally cliff vest in 5 years. Non-vested shares awarded in January 2013 cliff vest in 3 years and are subject to a two 
year holding period after vesting. 

Compensation cost is recognized as expense over the service period, which is generally the vesting period. Expense is reduced 
for estimated forfeitures over the vesting period and adjusted for actual forfeitures as they occur. Stock-based compensation 
awarded to certain officers has performance conditions that affect the number of awards granted. Compensation cost is adjusted 
based on the probable outcome of the performance conditions. Excess tax benefits from share-based payments recognized in 
capital surplus are determined by the excess of tax benefits recognized over the tax effect of compensation cost recognized.

Certain executive officers may defer the recognition of income from stock-based compensation for income tax purposes and to 
diversify the deferred income into alternative investments. Stock-based compensation granted to these officers is considered 
liability awards. Changes in the fair value of liability awards are recognized as compensation expense in the period of the 
change.

100

 
 
 
 
 
 
 
 
 
 
Other Operating Revenue

Fees and commission revenue is recognized at the time the related services are provided or products are sold and may be 
accrued when necessary. Accrued fees and commissions are reversed against revenue if amounts are subsequently deemed to be 
uncollectible. Revenue is recognized on a gross basis whenever we have primary responsibility and risk in providing the 
services or products to our customers and on a net basis whenever we act as a broker for products or services of others.

Brokerage and trading revenue includes changes in the fair value of securities held for trading purposes and derivatives held for 
customer risk management programs, including credit losses on trading securities and derivatives, commissions earned from 
the retail sale of securities, mutual funds and other financial instruments, and underwriting and financial advisory fees.

Transaction card revenue includes merchant discounts fees, electronic funds transfer network fees and check card 
fees. Merchant discount fees represent fees paid by customers for account management and electronic processing of 
transactions. Merchant discount fees are recognized at the time the customer's transactions are processed or other services are 
performed. The Company also maintains the TransFund electronic funds transfer network for the benefit of its members, which 
includes the Bank. Electronic funds transfer fees are recognized as electronic transactions processed on behalf of its 
members. Check card fees represent interchange fees paid by a merchant bank for transactions processed from cards issued by 
the Company. Check card fees are recognized when transactions are processed.

Trust fees and commissions include revenue from asset management, custody, recordkeeping, investment advisory and 
administration services. Revenue is recognized on an accrual basis at the time the services are performed and may be based on 
either the fair value of the account or the service provided.

Deposit service charges and fees are recognized at least quarterly in accordance with published deposit account agreement and 
disclosure statement for retail accounts or contractual agreement for commercial accounts. Item charges for overdraft or non-
sufficient funds items are recognized as items are presented for payment. Account balance charges and activity fees are accrued 
monthly and collected in arrears. Commercial account activity fees may be offset by an earnings credit based on account 
balances.

Financial Accounting Standards Board

FASB Accounting Standards Update No. 2011-03, Reconsideration of Effective Control for Repurchase Agreements (“ASU 
2011-03”)

On April 29, 2011, the FASB issued ASU 2011-03 that eliminates the collateral maintenance requirement under GAAP for 
entities to consider in determining whether a transfer of financial assets subject to repurchase agreements is accounted for as a 
sale or as a secured borrowing. ASU 2011-03 was effective for the Company on January 1, 2012 and it did not have a material 
impact on the Company's consolidated financial statements.

FASB Accounting Standards Update No. 2011-04, Fair value Measurements (Topic 820): Amendment to Achieve Common Fair 
Value Measurements and Disclosure Requirements in U.S. GAAP and IFRSs (“ASU 2011-04”)

On May 12, 2011, the FASB issued ASU 2011-04 to provide clarified and converged guidance on fair value measurement and 
expanded disclosures concerning fair value measurements. ASU 2011-04 is largely consistent with the existing fair value 
measurement principals contained in ASC 820, Fair Value Measurement. ASU 2011-04 was effective for the Company on 
January 1, 2012.

FASB Accounting Standards Update No. 2011-05, Comprehensive Income (Topic 220):  Presentation of Comprehensive Income 
(“ASU 2011-05”)

On June 16, 2011, the FASB issued ASU 2011-05 which revises the manner in which entities present comprehensive income in 
their financial statements by removing the presentation option in ASC 220, Comprehensive Income, and requires entities to 
report components of comprehensive income in either a continuous statement of comprehensive income or two separate but 
consecutive statements. ASU 2011-5 was effective for the Company January 1, 2012.

101

 
 
 
 
 
 
 
 
 
 
 
 
 
 
FASB Accounting Standards Update No. 2011-11, Disclosures About Offsetting Assets and Liabilities (“ASU 2011-11”)

On December 16, 2011, the FASB issued ASU 2011-11 which contains new disclosure requirements regarding the nature of an 
entity's right of setoff and related arrangements associated with its financial instruments and derivative instruments. The new 
disclosures are anticipated to facilitate comparison between financial statements prepared under generally accepted accounting 
principles in the United States of America and International Financial Reporting Standards by providing information about both 
gross and net exposures. The new disclosure requirements were effective for interim and annual reporting periods beginning on 
or after January 1, 2013.

FASB Accounting Standards Update No. 2011-12, Deferral of the Effective Date for Amendments to the Presentation of 
Reclassifications of Items Out of Accumulated Other Comprehensive Income in Accounting Standards No. 2011-05  (“ASU 
2011-12”)

On December 23, 2011, FASB issued ASU 2011-12 which defers the requirement in ASU 2011-05 for presentation of 
reclassification adjustments for each component of accumulated other comprehensive income (“AOCI”) in both net income and 
other comprehensive income on the face of the financial statements. This deferral will enable the FASB to address certain 
concerns raised with regards to presentation requirements for reclassification adjustments. The amendment is effective at the 
same time as ASU 2011-05 which was effective for the Company January 1, 2012.

FASB Accounting Standards Update No. 2013-01, Clarifying the Scope of Disclosures about Offsetting Assets and Liabilities 
(ASU 2013-01)

On January 31, 2013, FASB issued ASU 2013-01 which clarified that the scope of ASU 2011-11 applied for derivative 
contracts accounted for in accordance with Topic 815, Derivative and Hedging, including bifurcated embedded derivatives, 
repurchase agreements and reverse repurchase agreements and securities borrowing and securities lending transaction that are 
either offset in accordance with Section 210-20-45 or Section 815-10-45 or subject to an enforceable master netting 
arrangement or similar agreement. ASU 2013-01 was effective for the Company on January 1, 2013 and required comparative 
disclosures will be applied retrospectively for all periods presented.

(2) Securities 

Trading Securities

The fair value and net unrealized gain (loss) included in trading securities is as follows (in thousands):

December 31, 2012

December 31, 2011

Fair Value

Net
Unrealized
Gain (Loss)

Fair Value

Net
Unrealized
Gain (Loss)

U.S. Government agency obligations

$

16,545

$

(57) $

22,203

$

U.S. agency residential mortgage-backed

securities

Municipal and other tax-exempt securities

Other trading securities

Total

86,361

90,326

20,870

447

(226)

(13)

12,379

39,345

2,873

$

214,102

$

151

$

76,800

$

63

59

652

9

783

102

 
 
 
 
 
 
 
 
 
 
 
 
 
Investment Securities

The amortized cost and fair values of investment securities are as follows (in thousands):

December 31, 2012

Amortized

Cost

Carrying
Value1

Fair

Value

Gross Unrealized2
Loss
Gain

Municipal and other tax-exempt

$

232,700

$

232,700

$

235,940

$

3,723

$

U.S. agency residential mortgage-backed securities – Other

Other debt securities

Total

77,726

184,067

82,767

184,067

85,943

206,575

3,176

22,528

$

494,493

$

499,534

$

528,458

$

29,427

$

(483)

—

(20)

(503)

1  Carrying value includes $5.0 million of net unrealized gain which remains in Accumulated other comprehensive income (“AOCI”) related to 
certain securities transferred from the Available for Sale securities portfolio to the Investment securities portfolio as discussed in greater detail 
following.

2  Gross unrealized gains and losses are not recognized in AOCI in the Consolidated Balance Sheets.

December 31, 2011

Amortized

Cost

Carrying
Value1

Fair

Value

Gross Unrealized2
Loss
Gain

Municipal and other tax-exempt

$

128,697

$

128,697

$

133,670

$

4,975

$

U.S. agency residential mortgage-backed securities – Other

Other debt securities

110,062

188,835

121,704

188,835

120,536

208,451

602

19,616

(2)

(1,770)

—

Total

(1,772)
1  Carrying value includes $12 million of net unrealized gain which remains in AOCI in the Consolidated Balance Sheets related to certain securities 

427,594

462,657

439,236

25,193

$

$

$

$

$

transferred from the Available for Sale securities portfolio to the Investment securities portfolio as discussed in greater detail following.

2  Gross unrealized gains and losses are not recognized in AOCI in the Consolidated Balance Sheets.

In 2011, the Company transferred certain U.S. government agency residential mortgage-backed securities from the available for sale 
portfolio to the investment securities (held-to-maturity) portfolio as the Company has the positive intent and ability to hold these 
securities to maturity. No gains or losses were recognized in the Consolidated Statement of Earnings at the time of the 
transfer. Transfers of debt securities into the investment securities portfolio (held-to-maturity) are made at fair value at the date of 
transfer. The unrealized holding gain or loss at the date of transfer is retained in Accumulated Other Comprehensive Income and in the 
carrying value of the investment securities portfolio. Such amounts are amortized over the estimated remaining life of the security as 
an adjustment to yield, offsetting the related amortization of the premium or accretion of the discount on the transferred securities. At 
the time of transfer, the fair value totaled $131 million, amortized cost totaled $118 million and the pretax unrealized gain totaled $13 
million.

103

 
 
 
 
 
 
 
 
 
 
 
 
 
 
The amortized cost and fair values of investment securities at December 31, 2012, by contractual maturity, are as shown in the 
following table (dollars in thousands):

Municipal and other tax-exempt:

Carrying value

Fair value

Nominal yield¹

Other debt securities:

Carrying value

Fair value

Nominal yield

Total fixed maturity securities:

Carrying value

Fair value

Nominal yield

Residential mortgage-backed securities:

Carrying value

Fair value
Nominal yield4

Total investment securities:

Carrying value

Fair value

Nominal yield

Less than
One Year

One to
Five Years

Six to
Ten Years

Over
Ten Years

Total

26,827

27,066

$

123,489

$

125,263

$

79,569

80,574

2,815

3,037

$

232,700

235,940

4.25%

2.51%

2.45%

6.57%

2.74%

Weighted
Average
Maturity²

4.01

$

9,687

9,702

$

30,531

31,573

35,131

38,154

$

108,718

$

184,067

9.24

127,146

206,575

4.22%

5.30%

5.57%

6.24%

5.85%

36,514

36,768

$

154,020

$

114,700

$

111,533

$

416,767

6.32

156,836

118,728

130,183

442,515

4.24%

3.06%

3.41%

6.25%

4.11%

$

$

$

³

  $

82,767

85,943

2.71%

  $

499,534

528,458

3.88%

1.  Calculated on a taxable equivalent basis using a 39% effective tax rate.
2.  Expected maturities may differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without 

penalty.

3.  The average expected lives of residential mortgage-backed securities were 3.4 years based upon current prepayment assumptions.
4.  The nominal yield on residential mortgage-backed securities is based upon prepayment assumptions at the purchase date. Actual yields earned may 
differ significantly based upon actual prepayments. See Quarterly Financial Summary - Unaudited for current yields on the investment securities 
portfolio.

104

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
—

—

—

—

—

—

—

(2,580)

(1,603)

(4,183)

(4,183)

—

—

—

—

(4,183)

Available for Sale Securities 

The amortized cost and fair value of available for sale securities are as follows (in thousands):

U.S. Treasury

Municipal and other tax-exempt

Residential mortgage-backed securities:

U. S. government agencies:

FNMA

FHLMC

GNMA

Other

December 31, 2012

Amortized

Cost

Fair

Value

Gross Unrealized1
Loss
Gain

OTTI²

$

1,000

$

1,002

$

2

$

84,892

87,142

2,414

— $

(164)

5,308,463

2,978,608

1,215,554

148,025

5,453,549

3,045,564

1,237,041

153,667

146,247

66,956

21,487

5,642

(1,161)

—

—

—

Total U.S. government agencies

9,650,650

9,889,821

240,332

(1,161)

Private issue:

Alt-A loans

Jumbo-A loans

Total private issue

124,314

198,588

322,902

123,174

201,989

325,163

1,440

5,138

6,578

—

(134)

(134)

Total residential mortgage-backed securities

9,973,552

10,214,984

246,910

(1,295)

Commercial mortgage-backed securities guaranteed by U.S. 

government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

890,746

895,075

35,680

22,171

24,593

36,389

25,072

27,557

5,006

709

2,901

3,242

(677)

—

—

(278)

Total

$ 11,032,634
1 Gross unrealized gain/ loss recognized in AOCI in the consolidated balance sheet.
2 Amounts represent unrealized loss that remains in AOCI after an other-than-temporary credit loss has been recognized in income.

$ 11,287,221

261,184

$

$

(2,414) $

105

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. Treasury

Municipal and other tax-exempt

Residential mortgage-backed securities:

U. S. government agencies:

FNMA

FHLMC

GNMA

Other

Amortized

Cost

Fair

Value

December 31, 2011

Gross Unrealized¹

Gain

Loss

OTTI²

$

1,001

$

1,006

$

5

$

66,435

68,837

2,543

— $

(141)

5,823,972

2,756,180

647,569

69,668

5,987,287

2,846,215

678,924

75,751

163,319

90,035

31,358

6,083

—

—

—

—

—

—

—

(36,219)

(36,587)

(72,806)

(72,806)

—

—

—

(72,806)

(4)

—

(3)

—

(7)

—

(11,096)

(11,096)

(11,103)

—

(1,755)

(332)

Total U.S. government agencies

9,297,389

9,588,177

290,795

Private issue:

Alt-A loans

Jumbo-A loans

Total private issue

168,461

334,607

503,068

132,242

286,924

419,166

—

—

—

Total residential mortgage-backed securities

9,800,457

10,007,343

290,795

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

36,298

19,171

33,843

36,495

18,446

47,238

197

1,030

13,727

Total

9,957,205
1 Gross unrealized gain/loss recognized in AOCI in the consolidated balance sheet
2 Amounts represent unrealized loss that remains in AOCI after an other-than-temporary credit loss has been recognized in income.

$ 10,179,365

308,297

$

$

$

(13,331) $

106

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The amortized cost and fair values of available for sale securities at December 31, 2012, by contractual maturity, are as shown in the 
following table (dollars in thousands): 

U.S. Treasuries:

Amortized cost

Fair value

Nominal yield

Municipal and other tax-exempt:

Amortized cost

Fair value

Nominal yield¹

Other debt securities:

Amortized cost

Fair value

Nominal yield

Total fixed maturity securities:

Amortized cost

Fair value

Nominal yield

Residential mortgage-backed securities:

Amortized cost

Fair value
Nominal yield4

Commercial mortgage-backed securities:

Amortized cost

Fair value

Nominal yield

Equity securities and mutual funds:

Amortized cost

Fair value

Nominal yield

Total available-for-sale securities:

Amortized cost

Fair value

Nominal yield

Less than
One Year

One to
Five Years

Six to
Ten Years

Over
Ten Years6

Total

Weighted
Average
Maturity5

$

1,000

1,002

0.55%

$

— $

— $

— $

—

—%

—

—%

—

—%

794

812

—%

—

—

—%

29,598

31,007

11,121

11,861

43,379

43,462

0.95%

0.78%

2.85%

30,280

30,990

1.80%

—

—

—%

5,400

5,399

1.29%

1,000

1,002

0.55%

84,892

87,142

1.89%

35,680

36,389

1.74%

$

$

1,794

1,814

$

59,878

61,997

$

11,121

11,861

48,779

48,861

$

121,572

124,533

0.31%

1.38%

0.78%

2.68%

1.83%

0.34

14.59

6.47

12.09

  $

9,973,552

2

7.09

³

10,214,984

2.27%

890,746

895,075

1.35%

46,764

52,629

1.12%

$

  $

  $

11,032,634

11,287,221

2.19%

1  Calculated on a taxable equivalent basis using a 39% effective tax rate.
2  The average expected lives of mortgage-backed securities were 2.5 years based upon current prepayment assumptions.
3  Primarily common stock and preferred stock of corporate issuers with no stated maturity.
4  The nominal yield on mortgage-backed securities is based upon prepayment assumptions at the purchase date. Actual yields earned may differ 
significantly based upon actual prepayments. See Quarterly Financial Summary –– Unaudited following for current yields on available for sale 
securities portfolio.

5  Expected maturities may differ from contractual maturities, because borrowers may have the right to call or prepay obligations with or without 

penalty.

6  Nominal yield on municipal and other tax-exempt securities and other debt securities with contractual maturity dates over ten years are based on 

variable rates which generally are reset within 35 days. 

107

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sales of available for sale securities resulted in gains and losses as follows (in thousands):

Proceeds

Gross realized gains

Gross realized losses

Related federal and state income tax expense

Year Ended December 31,

2012

2011

2010

$

1,744,662

$

2,725,760

$

2,013,620

41,191

(7,346)

13,166

41,284

(7,140)

13,282

26,007

(4,125)

8,512

A summary of investment and available for sale securities that have been pledged as collateral for repurchase agreements, public trust 
funds on deposit and for other purposes, as required by law was as follows (in thousands):

December 31,
2012

December 31,
2011

Investment:

Carrying value

$

117,346

$

Fair value

121,647

197,192

200,006

Available for sale:

Amortized cost

Fair value

4,070,250

4,186,390

4,188,075

4,334,553

The secured parties do not have the right to sell or re-pledge these securities. At December 31, 2012, municipal trading securities with 
a fair value of $13 million were pledged as collateral on a line of credit for the trading activities of BOSC, Inc. Under the terms of the 
credit agreement, the creditor has the right to sell or repledge the collateral.

108

 
 
 
 
 
 
 
 
Temporarily Impaired Securities as of December 31, 2012
(in thousands):

Number
of
Securities

Less Than 12 Months

12 Months or Longer

Total

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

Investment:

Municipal and other tax-exempt

53

$

92,768

$

483

$

— $

— $

92,768

$

U.S. Agency residential mortgage-

backed securities – Other

Other debt securities

Total investment

Available for sale:

—

14

67

—

881

—

20

—

—

—

—

—

881

$

93,649

$

503

$

— $

— $

93,649

$

483

—

20

503

Municipal and other tax-exempt

38

$

6,150

$

11

$

26,108

$

153

$

32,258

$

164

Residential mortgage-backed

securities:

U. S. agencies:

FNMA

FHLMC

GNMA

Total U.S. agencies
Private issue1:
Alt-A loans

Jumbo-A loans

Total private issue

Total residential mortgage-backed
securities

Commercial mortgage-backed

securities guaranteed by U.S.
government agencies

Other debt securities

Perpetual preferred stocks

Equity securities and mutual   funds

12

—

—

12

12

11

23

35

8

3

—

22

161,828

—

—

161,828

—

—

—

1,161

—

—

1,161

—

—

—

—

—

—

—

87,907

43,252

131,159

—

—

—

—

2,580

1,737

4,317

161,828

1,161

—

—

—

—

161,828

1,161

87,907

43,252

131,159

161,828

1,161

131,159

4,317

292,987

275,065

4,899

—

202

677

—

—

1

—

—

—

2,161

—

—

—

277

275,065

4,899

—

2,363

2,580

1,737

4,317

5,478

677

—

—

278

Total available for sale
$
1  Includes the following securities for which an unrealized loss remains in AOCI after an other-than-temporary credit loss has been recognized in 

$ 159,428

607,572

448,144

4,747

1,850

106

$

$

$

$

6,597

income:

Alt-A loans

Jumbo-A loans

12

10

—

—

—

—

87,907

29,128

2,580

1,602

87,907

29,128

2,580

1,602

109

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Temporarily Impaired Securities as of December 31, 2011
(In thousands)

Investment:

Municipal and other tax-

exempt

U.S. Agency residential

mortgage-backed securities
– Other

Other debt securities

Total investment

Available for sale:

Municipal and other tax-

exempt

Residential mortgage-backed

securities:

U. S. agencies:

FNMA

FHLMC

GNMA

Total U.S. agencies
Private issue1:
Alt-A loans

Jumbo-A loans

Total private issue

Total residential mortgage-

backed securities

Perpetual preferred stocks

Equity securities and mutual

funds

Less Than 12 Months

12 Months or Longer

Total

Number of
Securities

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

1

$

479

$

2

$

— $

— $

479

$

2

5

—

6

92,571

—

1,770

—

—

—

—

—

92,571

—

$

93,050

$

1,772

$

— $

— $

93,050

$

1,770

—

1,772

26

$

5,008

$

7

$

21,659

$

134

$

26,667

$

141

2

—

1

3

19

48

67

70

6

7

68,657

—

2,072

70,729

—

8,142

8,142

78,871

11,147

221

4

—

3

7

—

842

842

849

1,755

—

—

—

—

132,242

278,781

411,023

—

—

—

—

36,219

46,841

83,060

411,023

83,060

—

—

327

68,657

—

2,072

70,729

132,242

286,923

419,165

489,894

11,147

4

—

3

7

36,219

47,683

83,902

83,909

1,755

2,772

332

5

2,551

Total available for sale
1  Includes the following securities for which an unrealized loss remains in AOCI after an other-than-temporary credit loss has been recognized in 

530,480

435,233

83,521

95,247

2,616

109

$

$

$

$

$

$

86,137

income:

Alt-A loans

Jumbo-A loans

$

19

36

— $

— $

132,242

$

36,219

$

132,242

$

3,809

256

202,874

36,331

206,683

36,219

36,587

On a quarterly basis, the Company performs separate evaluations of impaired debt and equity investment and available for sale 
securities to determine if the unrealized losses are temporary.

For debt securities, management determines whether it intends to sell or if it is more-likely-than-not that it will be required to sell 
impaired securities. This determination considers current and forecasted liquidity requirements, regulatory and capital requirements 
and securities portfolio management. Based on this evaluation as of December 31, 2012, we do not intend to sell any impaired 
available for sale securities before fair value recovers to our current amortized cost and it is more-likely-than-not that we will not be 
required to sell impaired securities before fair value recovers, which may be maturity.

Impairment of debt securities rated investment grade by all nationally-recognized rating agencies are considered temporary unless 
specific contrary information is identified. None of the debt securities rated investment grade were considered to be other-than-
temporarily impaired at December 31, 2012.

110

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At December 31, 2012, the composition of the Company’s investment and available for sale securities portfolios by the lowest current 
credit rating assigned by any of the three nationally-recognized rating agencies is as follows (in thousands):

U.S. Govt / GSE 1

AAA - AA

A - BBB

Below Investment 
Grade

Not Rated

Total

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Investment:

Municipal and
other tax-
exempt

Mortgage-backed
securities --
other

Other debt

securities

Total investment
securities

Available for
Sale:

$

— $

— $ 155,088

$155,945

$

23,515

$ 24,055

$

— $

— $

54,097

$ 55,940

$

232,700

$

235,940

82,767

85,943

—

—

—

—

174,573

196,911

—

600

—

600

—

—

—

—

—

—

82,767

85,943

8,894

9,064

184,067

206,575

$

82,767

$

85,943

$ 329,661

$352,856

$

24,115

$ 24,655

$

— $

— $

62,991

$ 65,004

$

499,534

$

528,458

U.S. Govt / GSE 1

AAA - AA

A - BBB

Below Investment
Grade

Not Rated

Total

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

U.S. Treasury

$

1,000

$

1,002

$

— $

— $

— $

— $

— $

— $

— $

— $

1,000

$

1,002

Municipal and
other tax-
exempt

Residential

mortgage-
backed
securities:

U. S.
government
agencies:

FNMA

FHLMC

GNMA

Other

Total U.S. 

government 
agencies

Private issue:

Alt-A

loans

Jumbo-A
loans

Total private
issue

Total residential
mortgage-
backed
securities

Commercial 
mortgage-
backed 
securities 
guaranteed by 
U.S. 
government 
agencies

Other debt

securities

Perpetual

preferred
stock

Equity securities
and mutual
funds

—

—

59,676

61,743

11,404

11,496

12,384

12,384

1,428

1,519

84,892

87,142

5,308,463

5,453,549

2,978,608

3,045,564

1,215,554

1,237,041

148,025

153,667

9,650,650

9,889,821

—

—

—

—

—

—

9,650,650

9,889,821

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

124,314

123,174

198,588

201,989

322,902

325,163

—

322,902

325,163

890,746

895,075

—

—

—

—

—

—

—

—

—

—

5,400

5,399

30,280

30,990

—

—

—

—

22,171

25,072

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

5,308,463

5,453,549

2,978,608

3,045,564

1,215,554

1,237,041

148,025

153,667

—

9,650,650

9,889,821

—

—

—

124,314

123,174

198,588

201,989

322,902

325,163

—

9,973,552

10,214,984

—

—

—

890,746

895,075

35,680

36,389

22,171

25,072

24,593

27,557

24,593

27,557

Total available
for sale
securities

$11,287,221
1  U.S. government and government sponsored enterprises are not rated by the nationally-recognized rating agencies as these securities are guaranteed by agencies of the U.S. government or 

$10,785,898

$11,032,634

$10,542,396

$ 335,286

$337,547

$ 67,142

$ 67,558

$ 29,076

63,855

65,076

26,021

$

$

$

government-sponsored enterprises.

111

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At December 31, 2012, the entire portfolio of privately issued residential mortgage-backed securities was rated below investment 
grade by at least one of the nationally-recognized rating agencies. The net unrealized gain on these securities totaled $2.3 million. 
Ratings by the nationally-recognized rating agencies are subjective in nature and accordingly ratings can vary significantly amongst 
the agencies. Limitations generally expressed by the rating agencies include statements that ratings do not predict the specific 
percentage default likelihood over any given period of time and that ratings do not opine on expected loss severity of an obligation 
should the issuer default. As such, the impairment of securities rated below investment grade by at least one of the nationally-
recognized rating agencies was evaluated to determine if we expect not to recover the entire amortized cost basis of the security. This 
evaluation was based on projections of estimated cash flows based on individual loans underlying each security using current and 
anticipated increases in unemployment and default rates, decreases in housing prices and estimated liquidation costs at foreclosure.

The primary assumptions used in this evaluation were:

•  Unemployment rates – increasing to 8.5% over the next 12 months, dropping to 8% over the following 21 months, and holding 
at 8% thereafter. At December 31, 2011, we assumed that unemployment rates would increase to 9.5% over the next 12 months, 
dropping to 8% over the following 21 months, and holding at 8% thereafter.

•  Housing price depreciation – starting with current depreciated housing prices based on information derived from the Federal 
Housing Finance Agency (“FHFA”) data, decreasing by an additional 2% over the next twelve months, then flat for the following 
twelve months and then growing at 2% per year thereafter. At December 31, 2011, we assumed that housing prices would 
decrease an additional 8% over the next twelve months and then grow at 2% per year thereafter.

•  Estimated Liquidation Costs – reflect actual historical liquidation costs observed on Jumbo and Alt-A residential mortgage loans 

in the securities owned by the Company.

•  Discount rates – estimated cash flows were discounted at rates that range from 2.00% to 6.25% based on our current expected 

yields.

We also consider the current loan-to-value ratio and remaining credit enhancement as part of the assessment of the cash flows 
available to recover the amortized cost of the debt securities. Each factor is considered in the evaluation.

The Company calculates the current loan-to-value ratio for each mortgage-backed security using loan-level data. Current loan-to-value 
ratio is the current outstanding loan amount divided by an estimate of the current home value. The current home value is derived from 
FHFA data. FHFA provides historical information on home price depreciation at both the Metropolitan Statistical Area and state 
level. This information is matched to each loan to estimate the home price depreciation. Data is accumulated from the loan level to 
determine the current loan-to-value ratio for the security as a whole.

Remaining credit enhancement is the amount of credit enhancement available to absorb current projected losses within the pool of 
loans that support the security. The Company acquires the benefit of credit enhancement by investing in super-senior tranches for 
many of our residential mortgage-backed securities. Subordinated tranches held by other investors are specifically designed to absorb 
losses before the super-senior tranches which effectively doubled the typical credit support for these types of bonds. Current projected 
losses consider depreciation of home prices based on FHFA data, estimated costs and additional losses to liquidate collateral and 
delinquency status of the individual loans underlying the security.

Credit loss impairment is recorded as a charge to earnings. Additional impairment based on the difference between the total unrealized 
loss and the estimated credit loss on these securities was charged against other comprehensive income, net of deferred taxes.

Based upon projected declines in expected cash flows from certain private-label residential mortgage-backed securities, the Company 
recognized $5.9 million of additional credit loss impairments in earnings during 2012. The Company recognized credit loss 
impairments on private-label residential mortgage-backed securities in earnings of $21.9 million in 2011 and $26.5 million in 2010.

In addition to other-than-temporary impairment charges on private-label residential mortgage-backed securities, the Company 
recognized $1.0 million of credit loss impairment in earnings for certain below investment grade municipal securities based on an 
assessment of the issuer's on-going financial difficulties and bankruptcy filing in 2011. The Company recognized $1.6 million in 
impairment charges on these securities in 2011 and $1.0 million of impairment losses on these securities in 2010. See additional 
discussion regarding the development of the fair value of these securities in Note 18.

112

 
 
 
 
 
 
 
A distribution of the amortized cost (after recognition of the other-than-temporary impairment), fair value and credit loss impairments 
recognized on our privately issued residential mortgage-backed securities is as follows (in thousands, except for number of securities):

Credit Losses Recognized

Year ended

December 31, 2012

Life-to-date

Alt-A

Jumbo-A

Total

Number of
Securities

Amortized
Cost

Fair
Value

Number of
Securities

Amount

Number of
Securities

16

33

49

$

$

124,314

$ 123,174

198,588

201,989

322,902

$ 325,163

11

7

18

$

$

4,469

1,413

5,882

16

31

47

Amount

$ 48,188

23,452

$ 71,640

Impaired equity securities, including perpetual preferred stocks, are evaluated based on management's ability and intent to hold the 
securities until fair value recovers over periods not to exceed three years. The assessment of the ability and intent to hold these 
securities focuses on the liquidity needs, asset/liability management objectives and securities portfolio objectives. Factors considered 
when assessing recovery include forecasts of general economic conditions and specific performance of the issuer, analyst ratings and 
credit spreads for preferred stocks which have debt-like characteristics. The Company has evaluated the near-term prospects of the 
investments in relation to the severity and duration of the impairment and based on that evaluation has the ability and intent to hold 
these investments until a recovery in fair value. Based on this evaluation, a $457 thousand other-than-temporary impairment losses 
was recorded in earnings on certain equity securities during 2012. All remaining impairment of equity securities was considered 
temporary at December 31, 2012 and December 31, 2011. No other-than-temporary impairment losses related to equity securities were 
recorded in earnings in 2011 and $327 thousand of impairment losses were recorded in 2010.

The following is a tabular roll forward of the amount of credit-related OTTI recognized on available for sale debt securities in 
earnings (in thousands):

Year Ended December 31,

2012

2011

Balance of credit-related OTTI recognized on available for sale debt,

beginning of period

$

76,131

$

Additions for credit-related OTTI not previously recognized

Additions for increases in credit-related OTTI previously recognized when
there is no intent to sell and no requirement to sell before recovery of
amortized cost

Sales

113

6,780

(7,796)

52,624

3,368

20,139

—

Balance of credit-related OTTI recognized on available for sale debt

securities, end of period

$

75,228

$

76,131

Fair Value Option Securities

Fair value option securities represent securities which the Company has elected to carry at fair value and separately identified on the 
Consolidated Balance Sheets with changes in the fair value recognized in earnings as they occur. Certain residential mortgage-backed 
securities issued by U.S. government agencies and derivative contracts are held as an economic hedge of the mortgage servicing 
rights. In addition, certain corporate debt securities are economically hedged by derivative contracts to manage interest rate risk. 
Derivative contracts that have not been designated as hedging instruments effectively modify these fixed rate securities into variable 
rate securities.

113

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The fair value and net unrealized gain (loss) included in Fair value option securities is as follows (in thousands):

U.S. agency residential mortgage-backed

securities

Corporate debt securities

Other securities

Total

December 31, 2012

December 31, 2011

Fair Value

Net
Unrealized
Gain

Fair Value

Net
Unrealized
Gain

$

$

$

257,040

26,486

770

284,296

$

$

$

3,314

1,409

47

4,770

$

$

$

626,109

$

19,233

25,117

— $

18

—

651,226

$

19,251

114

 
 
 
 
 
 
 
 
 
(3) Derivatives 

The following table summarizes the fair values of derivative contracts recorded as “derivative contracts” assets and liabilities in 
the balance sheet at December 31, 2012 (in thousands):

Gross Basis

Net Basis²

Assets

Liabilities

Assets

Liabilities

Notional¹

Fair Value

Notional¹

Fair Value

Fair Value

Fair Value

72,201

37,864

474

180,318

12,593

333,907

(3,464)

330,443

7,663

27,408

72,724

39,169

407

179,852

12,593

332,153

(49,369)

282,784

805

Customer risk management programs:

Interest rate contracts3

To-be-announced mortgage-backed 

securities

Interest rate swaps

Energy contracts

Agricultural contracts

Foreign exchange contracts

Equity option contracts

$ 12,850,805

$

46,113

$ 13,239,078

$

43,064

$

30,457

$

1,319,827

1,346,780

212,434

180,318

211,941

72,201

82,349

3,638

180,318

12,593

1,319,827

1,334,349

212,135

179,852

211,941

72,724

83,654

3,571

179,852

12,593

Total customer derivative before cash

collateral

Less: cash collateral

16,122,105

397,212

16,497,182

395,458

—

—

—

—

Total customer derivatives

16,122,105

397,212

16,497,182

395,458

Interest rate risk management programs

66,000

7,663

50,000

805

Total derivative contracts
1  Notional amounts for commodity contracts are converted into dollar-equivalent amounts based on dollar prices at the inception of the 

$ 16,547,182

$ 16,188,105

404,875

338,106

396,263

$

$

$

$

283,589

contract.

2  Derivative contracts are recorded on a net basis in the balance sheet in recognition of master netting agreements that enable the Company 
to settle all derivative positions with a given counterparty in total and to offset the net derivative position with the related cash collateral.
3  Includes interest rate swaps used by borrowers to modify interest rate terms of their loans and to be announced securities used by mortgage 

banking customers to hedge their loan production.

When bilateral netting agreements exist between the Company and its counterparties that create a single legal claim or 
obligation to pay or receive the net amount in settlement of the individual derivative contracts, the Company reports derivative 
assets and liabilities on a net by counterparty basis.

Derivative contracts may also require the Company to provide or receive cash margin as collateral for derivative assets and 
liabilities. Derivative assets and liabilities are reported net of cash margin when certain conditions are met. As of December 31, 
2012, a decrease in credit rating to below investment grade would increase our obligation to post cash margin on existing 
contracts by approximately $35 million.

115

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
81,261

62,945

782

73,153

12,508

299,168

(11,690)

287,478

6,381

66,541

81,891

75,370

701

72,928

12,508

309,939

(73,712)

236,227

295

The following table summarizes the fair values of derivative contracts recorded as “derivative contracts” assets and liabilities in 
the balance sheet at December 31, 2011 (in thousands):

Gross Basis

Net Basis²

Assets

Liabilities

Assets

Liabilities

Notional¹

Fair Value

Notional¹

Fair Value

Fair Value

Fair Value

Customer risk management programs:

Interest rate contracts3

To-be-announced residential 
mortgage-backed securities

Interest rate swaps

Energy contracts

Agricultural contracts

Foreign exchange contracts

Equity option contracts

$

9,118,627

$

101,189

$

9,051,627

$

99,211

$

68,519

$

1,272,617

1,554,400

146,252

73,153

208,647

81,261

158,625

4,761

73,153

12,508

1,272,617

1,799,367

148,924

72,928

208,647

81,891

171,050

4,680

72,928

12,508

Total customer derivative before cash

collateral

Less: cash collateral

12,373,696

431,497

12,554,110

442,268

—

—

—

—

Total customer derivatives

12,373,696

431,497

12,554,110

442,268

Interest rate risk management programs

44,000

6,381

25,000

295

Total derivative contracts
1  Notional amounts for commodity contracts are converted into dollar-equivalent amounts based on dollar prices at the inception of the 

$ 12,417,696

$ 12,579,110

293,859

437,878

442,563

$

$

$

$

236,522

contract.

2  Derivative contracts are recorded on a net basis in the balance sheet in recognition of master netting agreements that enable the Company 
to settle all derivative positions with a given counterparty in total and to offset the net derivative position with the related cash collateral.
3  Includes interest rate swaps used by borrowers to modify interest rate terms of their loans and to be announced securities used by mortgage 

banking customers to hedge their loan production.

The following summarizes the pre-tax net gains (losses) on derivative instruments and where they are recorded in the Consolidated 
Statement of Earnings (in thousands):

Year Ended 

December 31, 2012

December 31, 2011

December 31, 2010

Brokerage
and 
Trading 
Revenue

Gain (Loss)
on 
Derivatives, 
Net

Brokerage
and 
Trading
Revenue

Gain (Loss)
on 
Derivatives,
Net

Brokerage
and 
Trading
Revenue

Gain (Loss)
on 
Derivatives,
Net

Customer Risk Management Programs:

Interest rate contracts

To-be-announced residential mortgage-

backed securities

Interest rate swaps

Energy contracts

Agricultural contracts

Foreign exchange contracts

Equity option contracts

Total Customer Risk Management Programs

Interest Rate Risk Management Programs

$

1,070

$

— $

(4,047) $

— $

1,685

$

3,458

8,171

382

612

—

13,693

—

—

—

—

—

—

—

(301)

3,193

5,262

341

565

—

5,314

—

—

—

—

—

—

2,526

1,099

7,951

629

375

—

11,739

—

Total Derivative Contracts

$

13,693

$

(301) $

5,314

$

2,526

$

11,739

$

—

—

—

—

—

—

—

3,032

3,032

At December 31, 2012, BOK Financial had interest rate swaps with a notional value of $91 million used as part of the 
economic hedge of the change in the fair value of the mortgage servicing rights.

As discussed in Note 7, certain derivative contracts not designated as hedging instruments related to mortgage loan 
commitments and forward sales contracts are included in Residential mortgage loans held for sale on the Consolidated Balance 

116

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sheets. See Note 7 for additional discussion of notional, fair value and impact on earnings of these contracts. Forward sales 
contracts are not considered swaps under the Commodity and Futures Trading Commission final rules.

None of these derivative contracts have been designated as hedging instruments.

(4) Loans and Allowances for Credit Losses 

The portfolio segments of the loan portfolio are as follows (in thousands):

December 31, 2012

December 31, 2011

Fixed
Rate

Variable
Rate

Non-
accrual

Total

Fixed
Rate

Variable
Rate

Non-
accrual

Total

Commercial

$ 4,158,548

$ 3,458,897

$

24,467

$ 7,641,912

$ 3,261,344

$ 3,224,915

$ 68,811

$ 6,555,070

Commercial real estate

845,023

1,323,350

Residential mortgage

1,747,038

175,412

251,394

217,384

60,626

46,608

2,709

2,228,999

896,820

1,295,290

2,045,040

1,646,554

395,505

245,711

298,206

199,617

99,193

29,767

3,515

2,291,303

1,974,527

448,843

Consumer

Total

Accruing loans past 
due (90 days)1
Foregone interest on 
nonaccrual loans

$ 6,926,021

$ 5,251,025

$ 134,410

$ 12,311,456

$ 6,050,429

$ 5,018,028

$ 201,286

$ 11,269,743

  $

3,925

$

8,587

  $

2,496

$

11,726

1  Excludes residential mortgage loans guaranteed by agencies of the U.S. government

At December 31, 2012, $5.4 billion or 44% of the total loan portfolio is to businesses and individuals in Oklahoma and $3.9 
billion or 32% of our total loan portfolio is to businesses and individuals in Texas. These geographic concentrations subject the 
loan portfolio to the general economic conditions within these areas. At December 31, 2011, $5.1 billion or 45% of the loan 
portfolio was to businesses and individuals in Oklahoma and $3.5 billion or 31% of the loan portfolio was to businesses and 
individuals in Texas.

Commercial

Commercial loans represent loans for working capital, facilities acquisition or expansion, purchases of equipment and other 
needs of commercial customers primarily located within our geographical footprint. Commercial loans are underwritten 
individually and represent on-going relationships based on a thorough knowledge of the customer, the customer’s industry and 
market. While commercial loans are generally secured by the customer’s assets including real property, inventory, accounts 
receivable, operating equipment, interest in mineral rights and other property and may also include personal guarantees of the 
owners and related parties, the primary source of repayment of the loans is the on-going cash flow from operations of the 
customer’s business. Inherent lending risk is centrally monitored on a continuous basis from underwriting throughout the life of 
the loan for compliance with commercial lending policies.

At December 31, 2012, commercial loans to businesses in Oklahoma totaled $3.1 billion or 40% of the commercial loan 
portfolio segment and loans to businesses in Texas totaled $2.7 billion or 36% of the commercial loan portfolio segment. The 
commercial loan portfolio segment is further divided into loan classes. The energy loan class totaled $2.5 billion or 20% of 
total loans at December 31, 2012, including $2.2 billion of outstanding loans to energy producers. Approximately 55% of 
committed production loans are secured by properties primarily producing oil and 45% are secured by properties producing 
natural gas. The services loan class totaled $2.2 billion at December 31, 2012. Approximately $1.2 billion of loans in the 
services category consist of loans with individual balances of less than $10 million.  Businesses included in the services class 
include community foundations, gaming, public finance, insurance and heavy equipment dealers.

At December 31, 2011, commercial loans to businesses in Oklahoma totaled $2.8 billion or 43% of the commercial loan 
portfolio and commercial loans to businesses in Texas totaled $2.2 billion or 34% of our commercial loan portfolio. The energy 
loan class totaled $2.0 billion and the services loan class totaled $1.8 billion. Approximately $993 million of loans in the 
services category consisted of loans with individual balances of less than $10 million. 

117

 
 
 
 
 
 
 
 
 
 
 
 
Commercial Real Estate

Commercial real estate loans are for the construction of buildings or other improvements to real estate and property held by 
borrowers for investment purposes primarily within our geographical footprint. We require collateral values in excess of the 
loan amounts, demonstrated cash flows in excess of expected debt service requirements, equity investment in the project and a 
portion of the project already sold, leased or permanent financing already secured. The expected cash flows from all significant 
new or renewed income producing property commitments are stress tested to reflect the risks in varying interest rates, vacancy 
rates and rental rates. As with commercial loans, inherent lending risks are centrally monitored on a continuous basis from 
underwriting throughout the life of the loan for compliance with applicable lending policies.

At December 31, 2012, 35% of commercial real estate loans are secured by properties primarily located in the Dallas and 
Houston areas of Texas. An additional 26% of commercial real estate loans are secured by properties located primarily in the 
Tulsa and Oklahoma City metropolitan areas of Oklahoma. At December 31, 2011, 36% of commercial real estate loans were 
secured by properties in Texas and 26% of commercial real estate loans were secured by properties in Oklahoma.

Residential Mortgage and Consumer

Residential mortgage loans provide funds for our customers to purchase or refinance their primary residence or to borrow 
against the equity in their home. Residential mortgage loans are secured by a first or second mortgage on the customer’s 
primary residence. Consumer loans include direct loans secured by and for the purchase of automobiles, recreational and 
marine equipment as well as other unsecured loans. Consumer loans also include indirect automobile loans made through 
primary dealers. Residential mortgage and consumer loans are made in accordance with underwriting policies we believe to be 
conservative and are fully documented. Credit scoring is assessed based on significant credit characteristics including credit 
history, residential and employment stability. Residential mortgage loans retained in the Company’s portfolio are primarily 
composed of various mortgage programs to support customer relationships including jumbo mortgage loans, non-builder 
construction loans and special loan programs for high net worth individuals and certain professionals. Jumbo loans may be 
fixed or variable rate and are fully amortizing. Jumbo loans generally conform to government sponsored entity standards, 
except that the loan size exceeds maximums required under these standards. These loans generally require a minimum FICO 
score of 720 and a maximum debt-to-income ratio (“DTI”) of 38%. Loan-to-value (“LTV”) ratios are tiered from 60% to 100%, 
depending on the market.  Special mortgage programs include fixed and variable fully amortizing loans tailored to the needs of 
certain healthcare professionals.  Variable rate loans are fully indexed at origination and may have fixed rates for three to ten 
years, then adjust annually thereafter. 

At December 31, 2012 and 2011, residential mortgage loans included $160 million and $185 million, respectively, of loans 
guaranteed by U.S. government agencies previously sold into GNMA mortgage pools. These loans either have been 
repurchased or are eligible to be repurchased by the Company when certain defined delinquency criteria are met. Although 
payments on these loans generally are past due more than 90 days, interest continues to accrue based on the government 
guarantee.

Home equity loans totaled $761 million at December 31, 2012 and $632 million at December 31, 2011. At December 31, 2012,  
68% of the home equity loan portfolio was comprised of first lien loans and 32% of the home equity portfolio was comprised 
of junior lien loans. Junior lien loans were distributed 78% to amortizing term loans and 22% to revolving lines of credit. At 
December 31, 2011, 66% of the home equity portfolio was comprised of first lien loans and 34% of the home equity loan 
portfolio was comprised on junior lien loans. Junior lien loans were distributed 78% to amortizing term loans and 22% to 
revolving lines of credit. Home equity loans generally require a minimum FICO score of 700 and a maximum DTI of 40%. The 
maximum loan amount available for our home equity loan products is generally $400 thousand. Revolving loans have a 5 year 
revolving period followed by 15 year term of amortizing repayments. Interest-only home equity loans may not be extended for 
any additional revolving time. All other home equity loans may be extended at management's discretion for an additional 5 year 
revolving term subject to an update of certain credit information.

Credit Commitments

Commitments to extend credit are agreements to lend to a customer as long as there is no violation of conditions established in 
the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a 
fee. At December 31, 2012, outstanding commitments totaled $6.6 billion. Because some commitments are expected to expire 
before being drawn upon, the total commitment amounts do not necessarily represent future cash requirements. BOK Financial 
uses the same credit policies in making commitments as it does loans.

The amount of collateral obtained, if deemed necessary, is based upon management’s credit evaluation of the borrower.

118

 
 
 
 
 
 
 
 
Standby letters of credit are conditional commitments issued to guarantee the performance of a customer to a third party. 
Because the credit risk involved in issuing standby letters of credit is essentially the same as that involved in extending loan 
commitments, BOK Financial uses the same credit policies in evaluating the creditworthiness of the customer. Additionally, 
BOK Financial uses the same evaluation process in obtaining collateral on standby letters of credit as it does for loan 
commitments. The term of these standby letters of credit is defined in each commitment and typically corresponds with the 
underlying loan commitment. At December 31, 2012, outstanding standby letters of credit totaled $466 million. Commercial 
letters of credit are used to facilitate customer trade transactions with the drafts being drawn when the underlying transaction is 
consummated. At December 31, 2012, outstanding commercial letters of credit totaled $7 million.

Allowances for Credit Losses

BOK Financial maintains an allowance for loan losses and an accrual for off-balance sheet credit risk. The accrual for off-
balance sheet credit risk is maintained at a level that is appropriate to cover estimated losses associated with credit instruments 
that are not currently recognized as assets such as loan commitments, standby letters of credit or guarantees. As discussed in 
greater detail in Note 7, the Company also has separate accruals related to off-balance sheet credit risk related to residential 
mortgage loans previously sold with full or partial recourse and for residential mortgage loans sold to government sponsored 
agencies under standard representations and warranties.

The allowance for loan losses consists of specific allowances attributed to impaired loans that have not yet been charged down 
to amounts we expect to recover, general allowances for unimpaired loans based on estimated loss rates by loan class and 
nonspecific allowances based on general economic conditions, concentration in loans with large balances and other relevant 
factors.

The activity in the allowance for loan losses and the accrual for off-balance sheet credit risk related to loan commitments and 
standby letters of credit for the year ended December 31, 2012 is summarized as follows (in thousands):

Commercial

Commercial
Real Estate

Residential
Mortgage

Consumer

Nonspecific
allowance

Total

Allowance for loan losses:

Beginning balance

Provision for loan losses

Loans charged off

Recoveries

Ending balance

Accrual for off-balance sheet 

credit risk:

Beginning balance

Provision for off-balance sheet

credit risk

Ending balance

$

$

$

$

83,443

$

67,034

$

46,476

$

10,178

$

46,350

$

253,481

(14,950)

(9,341)
6,128 1
65,280

7,906

(7,431)

475

$

$

$

(6,214)

(11,642)

5,706

3,346

(10,047)

1,928

5,327

(11,108)

5,056

(2,163)

—

—

(14,654)

(42,138)

18,818

54,884

$

41,703

$

9,453

$

44,187

$

215,507

1,250

$

91

$

14

$

— $

9,261

103

1,353

$

(13)

78

$

(5)

9

$

—

— $

(7,346)

1,915

Total provision for credit losses
(22,000)
1  Includes $7.1 million of negative recovery related to a refund of a settlement between BOK Financial and the City of Tulsa invalidated by 

(6,111) $

(2,163) $

(22,381)

3,333

5,322

$

$

$

$

the Oklahoma Supreme Court.

119

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The activity in the allowance for loan losses and the accrual for off-balance sheet credit risk related to loan commitments and 
standby letters of credit for the year ended December 31, 2011 is summarized as follows (in thousands):

Allowance for loan losses:

Beginning balance

Provision for loan losses

Loans charged off

Recoveries

Ending balance

Accrual for off-balance sheet credit 

risk:

Beginning balance

Provision for off-balance sheet credit

risk

Ending balance

Total provision for credit losses

Commercial

Commercial
Real Estate

Residential
Mortgage

Consumer

Nonspecific
allowance

Total

$

104,631

$

98,709

$

50,281

$

12,614

$

26,736

$

292,971

(13,830)

(14,836)

7,478

(18,482)

(15,973)

2,780

7,968

(14,107)

2,334

3,690

(11,884)

5,758

19,614

—

—

(1,040)

(56,800)

18,350

83,443

$

67,034

$

46,476

$

10,178

$

46,350

$

253,481

13,456

$

443

$

131

$

241

$

— $

14,271

(5,550)

807

7,906

$

1,250

$

(40)

91

(19,380) $

(17,675) $

7,928

(227)

14

3,463

$

$

$

$

—

— $

(5,010)

9,261

19,614

$

(6,050)

$

$

$

$

The activity in the allowance for loan losses and the accrual for off-balance sheet credit risk related to loan commitments and 
standby letters of credit for the year ended December 31, 2010 is summarized as follows (in thousands):

Allowance for loan losses:

Beginning balance

Provision for loan losses

Loans charged off

Recoveries

Ending balance

Commercial

Commercial
Real Estate

Residential
Mortgage

Consumer

Nonspecific
allowance

Total

$

121,320

$

104,208

$

27,863

$

20,452

$

18,252

$

1,688

(27,640)

9,263

51,284

(59,962)

3,179

41,573

(20,056)

901

2,227

(16,330)

6,265

8,484

—

—

292,095

105,256

(123,988)

19,608

$

104,631

$

98,709

$

50,281

$

12,614

$

26,736

$

292,971

Accrual for off-balance sheet credit 

risk:

Beginning balance

Provision for off-balance sheet credit

risk

Ending balance

Total provision for credit losses

$

$

$

12,344

$

1,404

$

222

$

418

$

— $

14,388

1,112

13,456

2,800

$

$

(961)

443

50,323

$

$

(91)

131

41,482

$

$

(177)

241

2,050

$

$

—

(117)

— $

14,271

8,484

$

105,139

120

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The allowance for loan losses and recorded investment of the related loans by portfolio segment for each impairment 
measurement method at December 31, 2012 is as follows (in thousands):

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

Collectively Measured
for Impairment

Individually Measured
for Impairment

Total

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

$

7,617,445

$

65,050

$

24,467

$

230

$

7,641,912

$

2,168,373

1,998,432

392,796

51,775

40,934

9,328

60,626

46,608

2,709

3,109

769

125

2,228,999

2,045,040

395,505

65,280

54,884

41,703

9,453

12,177,046

167,087

134,410

4,233

12,311,456

171,320

Nonspecific allowance

—

—

—

—

—

44,187

Total

$ 12,177,046

$

167,087

$

134,410

$

4,233

$ 12,311,456

$

215,507

The allowance for loan losses and recorded investment of the related loans by portfolio segment for each impairment 
measurement method at December 31, 2011 is as follows (in thousands):

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

Collectively Measured
for Impairment

Individually Measured
for Impairment

Total

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

$

6,486,311

$

81,907

$

68,759

$

1,536

$

6,555,070

$

2,192,110

1,967,086

447,747

63,092

46,178

10,178

99,193

7,441

1,096

3,942

298

—

2,291,303

1,974,527

448,843

83,443

67,034

46,476

10,178

11,093,254

201,355

176,489

5,776

11,269,743

207,131

Nonspecific allowance

—

—

—

—

—

46,350

Total

$ 11,093,254

$

201,355

$

176,489

$

5,776

$ 11,269,743

$

253,481

121

 
 
 
 
 
 
 
 
 
 
 
Credit Quality Indicators

The Company utilizes loan class and risk grading as primary credit quality indicators. Substantially all commercial and 
commercial real estate loans and certain residential mortgage and consumer loans are risk graded based on a quarterly 
evaluation of the borrowers’ ability to repay the loans. Certain commercial loans and most residential mortgage and consumer 
loans are small, homogeneous pools that are not risk graded. 

The allowance for loan losses and recorded investment of the related loans by portfolio segment for risk graded and non-risk 
graded loans at December 31, 2012 is as follows (in thousands):

Internally Risk Graded

Non-Graded

Total

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

$

7,624,442

$

64,181

$

17,470

$

1,099

$

7,641,912

$

2,228,999

265,503

231,376

54,884

5,270

2,987

—

1,779,537

164,129

10,350,320

127,322

1,961,136

—

36,433

6,466

43,998

2,228,999

2,045,040

395,505

12,311,456

171,320

65,280

54,884

41,703

9,453

Nonspecific allowance

—

—

—

—

—

44,187

Total

$ 10,350,320

$

127,322

$

1,961,136

$

43,998

$ 12,311,456

$

215,507

The allowance for loan losses and recorded investment of the related loans by portfolio segment for risk graded and non-risk 
graded loans at December 31, 2011 is as follows (in thousands):

Internally Risk Graded

Non-Graded

Total

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

$

6,536,602

$

82,263

$

18,468

$

1,180

$

6,555,070

$

2,291,303

317,798

217,195

67,034

8,262

2,527

—

1,656,729

231,648

9,362,898

160,086

1,906,845

—

38,214

7,651

47,045

2,291,303

1,974,527

448,843

11,269,743

207,131

83,443

67,034

46,476

10,178

Nonspecific allowance

—

—

—

—

—

46,350

Total

$

9,362,898

$

160,086

$

1,906,845

$

47,045

$ 11,269,743

$

253,481

Loans are considered to be performing if they are in compliance with the original terms of the agreement which is consistent 
with the regulatory guideline of “pass.” Performing also includes loans considered to be “other loans especially mentioned” by 
regulatory guidelines. Other loans especially mentioned are in compliance with the original terms of the agreement but may 
have a weakness that deserves management’s close attention. Performing loans also include past due residential mortgages that 
are guaranteed by agencies of the U.S. government.

The risk grading process identified certain criticized loans as potential problem loans. These loans have a well-defined 
weakness (e.g. inadequate debt service coverage or liquidity or marginal capitalization; repayment may depend on collateral or 
other risk mitigation) that may jeopardize liquidation of the debt and represent a greater risk due to deterioration in the financial 
condition of the borrower. This is consistent with the regulatory guideline for “substandard.” Because the borrowers are still 
performing in accordance with the original terms of the loan agreements, these loans were not placed in nonaccruing 
status. Known information does, however, cause concern as to the borrowers’ continued compliance with current repayment 
terms. Nonaccruing loans represent loans for which full collection of principal and interest in accordance with the original 

122

 
 
 
 
 
 
 
 
 
 
 
 
terms of the loan agreements is uncertain. This is substantially the same criteria used to determine whether a loan is impaired 
and includes certain loans considered “substandard” and all loans considered “doubtful” by regulatory guidelines.

The following table summarizes the Company’s loan portfolio at December 31, 2012 by the risk grade categories (in 
thousands): 

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Construction and land development

Retail

Office

Multifamily

Industrial

Other commercial real estate

Internally Risk Graded

Non-Graded

Performing

Potential
Problem

Nonaccruing

Performing

Nonaccruing

Total

$

2,448,954

$

9,245

$

2,460

$

— $

— $

2,460,659

2,119,734

1,093,413

337,132

1,077,773

190,422

266,329

7,533,757

204,010

508,342

405,763

393,566

241,761

351,663

32,362

9,949

9,345

467

—

4,914

66,282

22,952

6,327

15,280

6,624

265

11,820

63,268

12,090

3,077

2,007

3,166

684

919

24,403

26,131

8,117

6,829

2,706

3,968

12,875

60,626

—

—

—

—

—

17,406

17,406

—

—

—

—

—

—

—

—

—

—

—

—

64

64

—

—

—

—

—

—

—

2,164,186

1,106,439

348,484

1,081,406

191,106

289,632

7,641,912

253,093

522,786

427,872

402,896

245,994

376,358

2,228,999

Total commercial real estate

2,105,105

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by

U.S. government agencies

Home equity

242,823

10,271

12,409

831,008

27,454

1,123,965

—

—

—

—

—

—

159,955

754,375

489

6,256

160,444

760,631

Total residential mortgage

242,823

10,271

12,409

1,745,338

34,199

2,045,040

Consumer:

Indirect automobile

Other consumer

Total consumer

—

229,570

229,570

—

1,091

1,091

—

715

715

33,157

128,978

162,135

1,578

416

1,994

34,735

360,770

395,505

Total

$ 10,111,255

$

140,912

$

98,153

$

1,924,879

$

36,257

$ 12,311,456

123

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table summarizes the Company’s loan portfolio at December 31, 2011 by the risk grade categories (in thousands): 

Internally Risk Graded

Non-Graded

Performing

Potential
Problem

Nonaccruing

Performing

Nonaccruing

Total

$

2,003,288

$

1,417

$

336

$

— $

— $

2,005,041

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

1,713,232

912,090

311,292

969,260

203,555

281,645

31,338

34,156

2,390

3,414

756

10

Total commercial

6,394,362

73,481

Commercial real estate:

Construction and land development

Retail

Office

Multifamily

Industrial

Other commercial real estate

252,936

499,295

381,918

357,436

277,906

355,381

Total commercial real estate

2,124,872

27,244

3,244

12,548

8,079

280

15,843

67,238

16,968

21,180

23,051

5,486

—

1,738

68,759

61,874

6,863

11,457

3,513

—

15,486

99,193

—

—

—

—

—

18,416

18,416

—

—

—

—

—

—

—

—

—

—

—

—

52

52

—

—

—

—

—

—

—

1,761,538

967,426

336,733

978,160

204,311

301,861

6,555,070

342,054

509,402

405,923

369,028

278,186

386,710

2,291,303

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by
U.S. government agencies

Home equity

294,478

15,879

7,441

821,410

17,925

1,157,133

Total residential mortgage

294,478

15,879

7,441

1,634,403

—

—

—

—

—

—

184,973

628,020

—

4,401

22,326

184,973

632,421

1,974,527

Consumer:

Indirect automobile

Other consumer

Total consumer

—

212,150

212,150

—

3,949

3,949

—

1,096

1,096

102,955

126,274

229,229

2,194

225

2,419

105,149

343,694

448,843

Total

$

9,025,862

$

160,547

$

176,489

$

1,882,048

$

24,797

$ 11,269,743

124

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Impaired Loans

Loans are considered to be impaired when it is probable that the Company will not be able to collect all amounts due according 
to the contractual terms of the loan agreement. This includes all nonaccruing loans, all loans modified in a troubled debt 
restructuring and all loans repurchased from GNMA pool.

A summary of impaired loans follows (in thousands):

As of December 31, 2012
Recorded Investment

Unpaid
Principal
Balance

Total

With No
Allowance

With
Allowance

Related
Allowance

For the Year Ended
December 31, 2012

Average 
Recorded
Investment

Interest
Income
Recognized

$

$

2,460
15,715
9,186
2,447
4,256
684

8,482
43,230

44,721
9,797
8,949
3,189
3,968
15,377

86,001

$

2,460
12,090
3,077
2,007
3,166
684

983
24,467

26,131
8,117
6,829
2,706
3,968
12,875

60,626

$

2,460
11,940
3,016
2,007
2,050
684

983
23,140

25,575
8,117
6,604
2,706
—
10,049

53,051

— $
150
61
—
1,116
—

—
1,327

556
—
225
—
3,968
2,826

7,575

— $
149
15
—
66
—

—
230

155
—
21
—
2,290
643

3,109

$

1,398
14,529
12,129
12,529
4,326
342

1,387
46,640

44,003
7,490
9,143
3,110
1,984
14,181

79,911

—
—
—
—
—
—

—
—

—
—
—
—
—
—

—

51,153

39,863

37,564

2,299

769

32,614

1,590

170,740
6,256
228,149

160,444
6,256
206,563

160,444
6,256
204,264

1,578
1,300
2,878

1,578
1,131
2,709

1,578
1,006
2,584

—
—
2,299

—
125
125

—
—
769

—
125
125

173,729
5,329
211,672

1,886
1,226
3,112

6,718
—
8,308

—
—
—

Commercial:

Energy
Services
Wholesale/retail
Manufacturing
Healthcare
Integrated food services
Other commercial and

industrial
Total commercial

Commercial real estate:
Construction and land

development

Retail
Office
Multifamily
Industrial
Other real estate loans

Total commercial real estate

Residential mortgage:
Permanent mortgage

Permanent mortgage 
guaranteed by U.S. 
government agencies1

Home equity

Total residential mortgage

Consumer:

Indirect automobile
Other consumer

Total consumer

Total
1  All permanent mortgage loans guaranteed by U.S. government agencies are considered impaired as we do not expect full collection of 
contractual principal and interest. At December 31, 2012, $489 thousand of these loans are nonaccruing and $160 million are accruing 
based on the guarantee by U.S. government agencies.

283,039

360,258

294,365

341,335

11,326

4,233

$

$

$

$

$

$

$

8,308

Generally, no interest income is recognized on impaired loans until all principal balances, including amounts charged-off, have 
been recovered.

125

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As of December 31, 2011

Recorded Investment

Unpaid
Principal
Balance

Total

With No
Allowance

With
Allowance

Related
Allowance

For the Year Ended

December 31, 2011

Average 
Recorded
Investment

Interest
Income
Recognized

$

336

$

336

$

336

$

— $

— $

401

$

26,916

24,432

26,186

6,825

—

9,289

93,984

98,053

8,645

14,588

3,512

—

16,702

16,968

21,180

23,051

5,486

—

1,790

68,811

61,874

6,863

11,457

3,513

—

15,486

16,200

19,702

23,051

5,412

—

1,790

66,491

56,740

4,373

9,567

3,513

—

7,887

768

1,478

—

74

—

—

360

1,102

—

74

—

—

2,320

1,536

5,134

2,490

1,890

—

—

7,599

1,777

1,062

291

—

—

812

18,115

14,833

12,584

4,510

7

3,185

53,635

80,727

5,921

15,556

5,119

2,044

15,415

141,500

99,193

82,080

17,113

3,942

124,782

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

35,176

25,366

22,905

2,461

298

28,739

527

189,567

4,401

229,144

184,973

4,401

214,740

184,973

4,401

212,279

2,194

1,952

4,146

2,194

1,321

3,515

2,194

1,321

3,515

—

—

2,461

—

—

—

—

—

298

—

—

—

116,462

4,858

150,059

2,360

1,681

4,041

6,127

—

6,654

—

—

—

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and

industrial

Total commercial

Commercial real estate:

Construction and land

development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real

estate

Residential mortgage:

Permanent mortgage

Permanent mortgage 
guaranteed by U.S. 
government agencies1

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

Total
1  All permanent mortgage loans guaranteed by U.S. government agencies are considered impaired as we do not expect full collection of 
contractual principal and interest. At December 31, 2011, all of these loans are accruing based on the guarantee by U.S. government 
agencies.

468,774

386,259

364,365

332,517

21,894

5,776

$

$

$

$

$

$

$

6,654

126

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Troubled Debt Restructurings

A summary of troubled debt restructurings ("TDRs") by accruing status as of December 31, 2012 were as follows (in 
thousands):

As of

December 31, 2012

Recorded
Investment

Performing
in Accordance
With Modified
Terms

Not
Performing 
in 
Accordance 
With 
Modified 
Terms

Amounts 
Charged-Off 
During the 
Year Ended
Dec. 31, 
2012

Specific
Allowance

$

— $

— $

— $

— $

2,492

2,290

—

64

—

675

5,521

14,898

6,785

3,899

—

—

5,017

30,599

20,490

—

20,490

—

2,860

2,860

2,099

1,362

—

64

—

—

3,525

9,989

5,735

1,920

—

—

3,399

21,043

12,214

—

12,214

—

2,589

2,589

393

928

—

—

—

675

1,996

4,909

1,050

1,979

—

—

1,618

9,556

8,276

—

8,276

—

271

271

45

15

—

—

—

—

60

76

—

—

—

—

—

76

54

—

54

—

83

83

—

—

107

—

—

—

—

107

1,143

150

269

—

—

2,182

3,744

1,476

—

1,476

—

198

198

Nonaccruing TDRs:

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Construction and land development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real estate

Residential mortgage:

Permanent mortgage

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

Total nonaccruing TDRs

$

59,470

$

39,371

$

20,099

$

273

$

5,525

127

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As of

December 31, 2012

Recorded
Investment

Performing
in Accordance
With Modified
Terms

Not
Performing 
in 
Accordance 
With 
Modified 
Terms

Amounts 
Charged-Off 
During the 
Year Ended
Dec. 31, 
2012

Specific
Allowance

—

38,515

38,515

38,515

—

8,755

8,755

—

29,760

29,760

8,755

29,760

—

—

—

—

—

—

—

—

Accruing TDRs:

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S. 

government agencies

Total residential mortgage

Total accruing TDRs

Total TDRs

$

97,985

$

48,126

$

49,859

$

273

$

5,525

128

 
 
 
 
 
 
 
 
 
A summary of troubled debt restructurings by accruing status as of December 31, 2011 were as follows (in thousands):

As of

December 31, 2011

Recorded
Investment

Performing
in Accordance
With Modified
Terms

Not
Performing 
in 
Accordance 
With 
Modified 
Terms

Amounts 
Charged-Off 
During the 
Year Ended
Dec. 31, 2011

Specific
Allowance

Nonaccruing TDRs:

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Construction and land development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real estate

Residential mortgage:

Permanent mortgage

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

$

— $

— $

— $

— $

3,529

1,739

—

—

—

960

6,228

25,890

1,070

2,496

—

—

8,171

37,627

6,283

—

6,283

—

168

168

1,907

1,531

—

—

—

—

3,438

10,310

—

1,158

—

—

2,096

13,564

3,967

—

3,967

—

168

168

1,622

208

—

—

—

960

2,790

15,580

1,070

1,338

—

—

6,075

24,063

2,316

—

2,316

—

—

—

—

24

—

—

—

—

24

—

301

—

—

—

—

—

301

1,577

1,104

—

215

—

—

662

2,454

282

—

282

—

—

—

882

527

—

—

86

2,599

54

—

54

—

—

—

Total nonaccuring TDRs

$

50,306

$

21,137

$

29,169

$

2,760

$

2,954

129

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As of

December 31, 2011

Recorded
Investment

Performing
in Accordance
With Modified
Terms

Not
Performing 
in 
Accordance 
With 
Modified 
Terms

Amounts 
Charged-Off 
During the 
Year Ended
Dec. 31, 2011

Specific
Allowance

Accruing TDRs:

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S. 

government agencies

Total residential mortgage

Total accruing TDRs

3,917

28,974

32,891

32,891

2,445

1,472

10,853

13,298

18,121

19,593

13,298

19,593

—

—

—

—

233

—

233

233

Total TDRs

$

83,197

$

34,435

$

48,762

$

2,760

$

3,187

130

 
 
 
 
 
 
 
 
 
Troubled debt restructurings generally consist of interest rates concessions, payment stream concessions or a combination of 
concessions to distressed borrowers. The following table details the recorded balance of loans at December 31, 2012 by class 
that were restructured during the year ended December 31, 2012 by primary type of concession (in thousands):

Accruing

Combination
& Other

Year Ended
Dec. 31, 2012

Nonaccrual

Interest Rate

Payment
Stream

Combination
& Other

Total

Total

$

— $

— $

— $

— $

— $

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

17,398

—

17,398

—

—

—

875

885

—

—

—

—

1,760

1,219

2,379

1,350

—

—

—

4,948

1,214

—

—

1,214

—

223

223

—

—

—

—

—

—

—

8,359

—

570

—

—

1,573

10,502

—

—

—

—

—

—

—

875

885

—

64

—

—

—

875

885

—

64

—

—

1,824

1,824

9,578

2,379

1,920

—

—

1,573

15,450

9,578

2,379

1,920

—

—

1,573

15,450

—

—

—

64

—

—

64

—

—

—

—

—

—

—

2,518

3,732

3,732

—

—

—

—

2,518

3,732

—

2,508

2,508

—

2,731

2,731

17,398

—

21,130

—

2,731

2,731

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Construction and land
development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgage guaranteed 
by U.S. government agencies

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

Total

$

17,398

$

8,145

$

10,502

$

5,090

$

23,737

$

41,135

131

 
 
 
 
 
 
 
The following table details the recorded balance of loans by class that were restructured during the year ended December 31, 
2011 by primary type of concession (in thousands):

Accruing

Combination
& Other

Year Ended
Dec. 31, 2011

Nonaccrual

Interest Rate

Payment
Stream

Combination
& Other

Total

Total

$

— $

— $

— $

— $

— $

—

—

—

—

—

—

—

—

—

—

—

—

—

—

534

15,490

—

16,024

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

101

101

—

—

—

—

—

—

—

868

504

—

—

—

—

868

504

—

—

—

—

—

868

504

—

—

—

—

1,372

1,372

1,372

6,123

6,123

6,123

—

25

—

—

2,348

8,496

4,025

146

—

4,171

—

168

168

—

25

—

—

2,449

8,597

4,025

146

—

4,171

—

168

168

—

25

—

—

2,449

8,597

4,559

15,636

—

20,195

—

168

168

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Construction and land 

development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgage guaranteed 
by U.S. government agencies

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

Total

$

16,024

$

— $

101

$

14,207

$

14,308

$

30,332

132

 
 
 
 
 
 
 
The following table summarizes, by loan class, the recorded investment at December 31, 2012 and 2011, respectively of loans 
modified as TDRs within the previous 12 months and for which there was a payment default during the years ended 
December 31, 2012 and 2011, respectively (in thousands):

Year Ended
Dec. 31, 2012

Year Ended
Dec. 31, 2011

Accruing

Nonaccrual

Total

Accruing

Nonaccrual

Total

$

— $

— $

— $

— $

— $

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Construction and land development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgage guaranteed by 

U.S. government agencies

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

875

885

—

—

—

—

875

885

—

—

—

—

1,760

1,760

2,000

2,379

1,350

—

—

—

2,000

2,379

1,350

—

—

—

5,729

5,729

—

—

—

—

—

—

—

—

—

—

—

—

—

—

2,692

2,692

457

17,251

—

17,251

—

—

17,251

11,877

—

—

2,692

19,943

12,334

—

—

—

—

462

462

—

462

462

—

—

—

—

473

—

—

—

—

473

—

—

473

—

—

—

—

473

3,575

3,575

—

25

—

—

—

25

—

—

668

4,268

668

4,268

146

381

—

527

—

19

19

603

12,258

—

12,861

—

19

19

Total

$

17,251

$

10,643

$ 27,894

$

12,334

$

5,287

$ 17,621

A payment default is defined as being 30 days or more past due subsequent to the loan modification. Loans that experienced a 
payment default during the years ended December 31, 2012 and 2011 above includes loans that were 30 days or more past due 
at any time during the period, but that are performing in accordance with the modified terms as of the balance sheet date.

133

 
 
 
 
 
 
 
Nonaccrual & Past Due Loans

Past due status for all loan classes is based on the actual number of days since the last payment was due according to the 
contractual terms of the loans.

A summary of loans currently performing, loans past due and accruing and nonaccrual loans as of December 31, 2012 is as follows 
(in thousands):

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Construction and land development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S. government

agencies

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

Past Due

Current

30 to 89
Days

90 Days
or More

Nonaccrual

Total

$

2,454,928

$

3,071

$

200

$

2,460

$

2,460,659

2,150,386

1,103,307

346,442

1,077,022

190,416

288,522

7,611,023

226,962

514,252

417,866

400,151

242,026

358,030

2,159,287

1,710

5

35

1,040

6

127

5,994

—

349

3,177

39

—

2,092

5,657

—

50

—

178

—

—

428

—

68

—

—

—

3,361

3,429

12,090

3,077

2,007

3,166

684

983

2,164,186

1,106,439

348,484

1,081,406

191,106

289,632

24,467

7,641,912

26,131

8,117

6,829

2,706

3,968

12,875

60,626

253,093

522,786

427,872

402,896

245,994

376,358

2,228,999

1,075,687

8,366

49

39,863

1,123,965

26,560

752,100

1,854,347

31,869

358,308

390,177

13,046

2,275

23,687

1,273

1,327

2,600

120,349

—

489

6,256

160,444

760,631

120,398

46,608

2,045,040

15

4

19

1,578

1,131

2,709

34,735

360,770

395,505

Total

$ 12,014,834

$

37,938

$

124,274

$

134,410

$ 12,311,456

134

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A summary of loans currently performing, loans past due and accruing and nonaccrual loans as of December 31, 2011 is as 
follows (in thousands):

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Construction and land development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S. government

agencies

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

Past Due

Current

30 to 89
Days

90 Days
or More

Nonaccrual

Total

$

2,003,192

$

1,065

$

448

$

336

$

2,005,041

1,729,775

13,608

1,187

945,776

313,028

971,265

204,306

298,105

6,465,447

278,901

502,167

394,227

365,477

278,186

367,643

2,186,601

470

654

1,362

—

1,966

19,125

1,279

372

239

38

—

3,444

5,372

—

—

47

5

—

1,687

—

—

—

—

—

137

137

16,968

21,180

23,051

5,486

—

1,790

68,811

61,874

6,863

11,457

3,513

—

15,486

99,193

1,761,538

967,426

336,733

978,160

204,311

301,861

6,555,070

342,054

509,402

405,923

369,028

278,186

386,710

2,291,303

1,113,907

17,259

601

25,366

1,157,133

21,568

624,942

1,760,417

98,345

340,087

438,432

11,868

3,036

32,163

4,581

2,286

6,867

151,537

42

152,180

—

4,401

29,767

184,973

632,421

1,974,527

29

—

29

2,194

1,321

3,515

105,149

343,694

448,843

Total

$ 10,850,897

$

63,527

$

154,033

$

201,286

$ 11,269,743

135

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(5) Premises and Equipment 

Premises and equipment at December 31 are summarized as follows (in thousands):

December 31,

2012

2011

Land

$

73,616

$

Buildings and improvements

Software

Furniture and equipment

Subtotal

Less accumulated depreciation
Total

244,524

89,183

158,020

565,343

299,423
265,920

$

$

73,638

232,440

82,801

141,743

530,622

267,887
262,735

Depreciation expense of premises and equipment was $33 million, $32 million and $33 million for the years ended 
December 31, 2012, 2011 and 2010, respectively.

(6) Goodwill and Intangible Assets 

On August 15, 2012, the Company acquired a majority voting interest in a Delaware limited liability corporation and its 
wholly-owned subsidiary, a Tulsa-based aircraft parts supplier and repair facility. 

On August 19, 2012, the Company acquired The Milestone Group, Inc. ("Milestone"), a Denver-based Registered Investment 
Adviser that provides wealth management services to high net worth customers in Colorado and Nebraska. Milestone manages 
approximately $1.4 billion in equity and fixed income securities for customers at December 31, 2012. 

The purchase price for these acquisitions totaled $37 million, including $24 million paid in cash and $13 million of contingent 
consideration. The purchase price allocation included $21 million of identifiable intangible assets  and $26 million of goodwill. 
Certain issues with regards to deferred income taxes have not yet been finalized, and the outcome may result in an adjustment 
to goodwill. The pro-forma impact of these transactions was not material to the Company's consolidated financial statements. 

The following table presents the original cost and accumulated amortization of intangible assets (in thousands):

December 31,

2012

2011

Core deposit premiums

$

109,417

$

Less accumulated amortization

Net core deposit premiums

Other identifiable intangible assets

Less accumulated amortization

Net other identifiable intangible assets

107,848

1,569

38,191

11,568

26,623

109,417

107,023

2,394

17,291

9,466

7,825

Total intangible assets, net

$

28,192

$

10,219

136

 
 
 
 
 
 
 
 
 
 
 
The net amortized cost of identifiable intangible assets assigned to the Company’s geographic markets as follows (in 
thousands):

Core deposit premiums:

Texas

Colorado

Arizona

Total core deposit premiums

December 31,

2012

2011

$

$

1,192

$

1,817

377

—

548

29

1,569

$

2,394

Other identifiable intangible assets:

Oklahoma

Colorado

Kansas/Missouri

Total other identifiable intangible assets

9,857

15,976

790

26,623

5,548

1,487

790

7,825

Total intangible assets, net

$

28,192

$

10,219

Expected amortization expense for intangible assets that will continue to be amortized (in thousands):

2013

2014

2015

2016

2017

Thereafter

Core
Deposit
Premiums

Other
Identifiable
Intangible 
Assets

$

475

432

393

247

22

—

$

3,306

$

2,300

2,176

2,064

1,731

15,046

$

1,569

$

26,623

$

Total

3,781

2,732

2,569

2,311

1,753

15,046

28,192

Goodwill assigned to the Company’s geographic markets as follows (in thousands):

Goodwill:

Oklahoma

Texas

New Mexico

Colorado

Arizona

Total goodwill

December 31,

2012

2011

$

12,607

$

240,122

15,273

77,555

16,422

8,173

240,122

15,273

55,611

16,422

$

361,979

$

335,601

137

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The changes in the carrying value of goodwill by operating segment for year ended December 31, 2012 is as follows (in 
thousands):

Commercial

Consumer

Wealth
Management

Total

Balance, December 31, 2011

Goodwill

$

266,728

$

39,251

$

29,850

$

335,829

Accumulated impairment losses

—

266,728

(228)

39,023

—

29,850

(228)

335,601

Goodwill acquired during 2012

4,434

—

21,944

26,378

Balance, December 31, 2012

Goodwill

Accumulated Impairment

271,162

—

39,251

(228)

51,794

—

362,207

(228)

$

271,162

$

39,023

$

51,794

$

361,979

There were no changes in the carrying value of goodwill during the year ended December 31, 2011.

The annual goodwill evaluations for 2012 and 2011 did not indicate impairment for any reporting unit. Economic conditions 
did not indicate that impairment existed for any identifiable intangible assets and therefore no impairment evaluation was 
performed.

(7) Mortgage Banking Activities 

Residential Mortgage Loan Production

The Company originates, markets and services conventional and government-sponsored residential mortgage loans. Generally, 
conforming fixed rate residential mortgage loans are held for sale in the secondary market and non-conforming and adjustable-
rate residential mortgage loans are held for investment. All residential mortgage loans originated for sale by the Company are 
carried at fair value based on sales commitments and market quotes. Changes in the fair value of mortgage loans held for sale 
are included in Other operating revenue – Mortgage banking revenue. Residential mortgage loans held for sale also includes the 
fair value of residential mortgage loan commitments and forward sale commitments which are considered derivative contracts 
that have not been designated as hedging instruments. The volume of mortgage loans originated for sale and secondary market 
prices are the primary drivers of originating and marketing revenue.

Residential mortgage loan commitments are generally outstanding for 60 to 90 days, which represents the typical period from 
commitment to originate a residential mortgage loan to when the closed loan is sold to an investor. Residential mortgage loan 
commitments are subject to both credit and interest rate risk. Credit risk is managed through underwriting policies and 
procedures, including collateral requirements, which are generally accepted by the secondary loan markets. Exposure to interest 
rate fluctuations is partially managed through forward sales of residential mortgage-backed securities and forward sales 
contracts. These latter contracts set the price for loans that will be delivered in the next 60 to 90 days.

138

 
 
 
 
 
 
 
 
The unpaid principal balance of residential mortgage loans held for sale, notional amounts of derivative contracts related to 
residential mortgage loans commitments and forward contract sales and their related fair values included in Mortgage loans 
held for sale on the Consolidated Balance Sheets were (in thousands):

December 31, 2012

December 31, 2011

Unpaid 
Principal 
Balance/
Notional

Fair Value

Unpaid 
Principal 
Balance/
Notional

Fair Value

Residential mortgage loans held for sale

$

269,718

$

281,935

$

177,319

$

184,816

Residential mortgage loan commitments

Forward sales contracts

356,634

598,442

12,733

(906)

189,770

349,447

6,597

(3,288)

  $

293,762

  $

188,125

No residential mortgage loans held for sale were 90 days or more past due or considered impaired as of December 31, 2012 or 
December 31, 2011. No credit losses were recognized on residential mortgage loans held for sale for years ended  
December 31, 2012, 2011 and 2010.

Mortgage banking revenue was as follows (in thousands):

Originating and marketing revenue:

Residential mortgages loan held for sale

Residential mortgage loan commitments

Forward sales contracts

Total originating and marketing revenue

Servicing revenue

Total mortgage banking revenue

Year Ended December 31,

2012

2011

2010

$

120,599

$

57,418

$

45,243

6,136

2,382

129,117

40,185

4,345

(9,781)

51,982

39,661

$

169,302

$

91,643

$

1,755

2,440

49,438

38,162

87,600

Originating and marketing revenue includes gain (loss) on residential mortgage loans held for sale and changes in the fair value 
of derivative contracts not designated as hedging instruments related to residential mortgage loan commitments and forward 
sales contracts. Servicing revenue includes servicing fee income and late charges on loans serviced for others.

Residential Mortgage Servicing

Mortgage servicing rights may be recognized when mortgage loans are originated pursuant to an existing plan for sale or, if no 
such plan exists, when the mortgage loans are sold. Mortgage servicing rights may also be purchased. Both originated or 
purchased mortgage servicing rights are initially recognized at fair value. The Company has elected to carry all mortgage 
servicing rights at fair value. Changes in the fair value are recognized in earnings as they occur. The unpaid principal balance of 
loans serviced for others is the primary driver of servicing revenue.

The following represents a summary of mortgage servicing rights (Dollars in thousands):

Number of residential mortgage loans serviced for others

98,246

95,841

96,443

Outstanding principal balance of residential mortgage loans serviced for others

$

11,981,624

$

11,300,986

$

11,194,582

Weighted average interest rate

Remaining term (in months)

4.71%

289

5.19%

290

5.44%

292

December 31,
2012

December 31,
2011

December 31,
2010

139

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Activity in capitalized mortgage servicing rights during the three years ended December 31, 2012 is as follows (in thousands):

Balance, December 31, 2009

Additions, net

Gain on purchase of mortgage servicing rights

Change in fair value due to loan runoff

Change in fair value due to market changes

Balance, December 31, 2010

Additions, net

Change in fair value due to loan runoff

Change in fair value due to market changes

Balance, December 31, 2011

Additions, net

Change in fair value due to loan runoff

Change in fair value due to market changes

Balance, December 31, 2012

Purchased

Originated

Total

$

7,828

$

65,996

$

31,321

11,832

(6,791)

(6,290)

27,603

—

(13,895)

(1,881)

73,824

58,924

11,832

(20,686)

(8,171)

$

37,900

$

77,823

$

115,723

—

(4,699)

(14,298)

26,251

(10,045)

(26,149)

$

18,903

$

67,880

$

—

(4,164)

(1,763)

42,191

(14,788)

(7,447)

26,251

(14,744)

(40,447)

86,783

42,191

(18,952)

(9,210)

$

12,976

$

87,836

$

100,812

During the first quarter of 2010, the Company purchased the rights to service approximately 34 thousand residential mortgage 
loans with an outstanding balance of $4.2 billion. The loans to be serviced were primarily concentrated in New Mexico and 
predominately held by Fannie Mae, Ginnie Mae and Freddie Mac. The cash purchase price was $32 million. The acquisition 
date fair value of the mortgage servicing rights was approximately $43.7 million based upon independent valuation analyses 
which were further supported by assumptions and models the Company regularly uses to value its existing portfolio of 
servicing rights. The $11.8 million difference between the purchase price and acquisition date fair value was directly 
attributable to the seller's distressed financial condition.

Changes in the fair value of mortgage servicing rights are included in Other operating expense in the Consolidated Statements 
of Earnings. Changes in fair value due to loan runoff are included in Mortgage banking costs. Changes in fair value due to 
market changes are reported separately. Changes in fair value due to market changes during the period relate to assets held at 
the reporting date.

There is no active market for trading in mortgage servicing rights after origination. Fair value is determined by discounting the 
projected net cash flows. Significant assumptions used to determine fair value considered to be significant unobservable inputs 
were as follows:

Discount rate – risk-free rate plus a market premium

Prepayment rate – based upon loan interest rate, original term and

loan type

Loan servicing costs – annually per loan based upon loan type:

Performing loans

Delinquent loans

Loans in foreclosure

December 31,
2012

10.29%

December 31,
2011

10.34%

8.38% - 43.94%

10.88% - 49.68%

$55 - $105

$135 - $500

$55 - $105

$50 - $250

$875 - $4,250

$500 - $3,000

Escrow earnings rate – indexed to rates paid on deposit accounts

with comparable average life

0.87%

1.21%

The Company is exposed to interest rate risk as benchmark residential mortgage interest rates directly affect the prepayment speeds 
used in valuing our mortgage servicing rights, which is partially managed through forward sales of residential mortgage-backed 
securities and forward sales contracts. A separate third party model is used to estimate prepayment speeds based on interest rates, 
housing turnover rates, estimated loan curtailment, anticipated defaults and other relevant factors. The prepayment model is updated 
daily for changes in market conditions and adjusted to better correlate with actual performance of BOK Financial’s servicing 
portfolio.

140

 
 
 
 
 
 
 
 
 
Stratification of the residential mortgage loan servicing portfolio and outstanding principal of loans serviced for others by 
interest rate at December 31, 2012 follows (in thousands):

Fair value

$

33,456

$

40,560

$

21,472

$

5,324

$

100,812

< 4.00%

4.00% - 4.99%

5.00% - 5.99%

> 5.99%

Total

Outstanding principal of loans serviced for others
Weighted average prepayment rate1
1  Annual prepayment estimates based upon loan interest rate, original term and loan type. Weighted average prepayment rate is determined 

$ 11,981,624

$ 1,617,453

$ 3,351,636

3,030,001

3,982,534

43.94%

24.07%

9.83%

8.38%

17.63%

$

$

by weighting the prepayment speed for each loan by its unpaid principal balance.

The interest rate sensitivity of our mortgage servicing rights and securities and derivative contracts held as an economic hedge is 
modeled over a range of +/- 50 basis points. At December 31, 2012, a 50 basis point increase in mortgage interest rates is expected 
to decrease the fair value of our mortgage servicing rights, net of economic hedge by $139 thousand. A 50 basis point decrease in 
mortgage interest rates is expected to decrease the fair value of our mortgage servicing rights, net of economic hedge by $2.6 
million. In the model, changes in the value of servicing rights due to changes in interest rates assume stable relationships between 
residential mortgage rates and prepayment speeds. Changes in market conditions can cause variations from these assumptions. 
These factors and others may cause changes in the value of our mortgage servicing rights to differ from our expectations.

The aging status of our mortgage loans serviced for others by investor at December 31, 2012 follows (in thousands):

FHLMC

FNMA

GNMA

Other

Total

Current

30 to 59
Days

Past Due

60 to 89
Days

90 Days or
More

Total

$ 4,668,434

$

41,298

$

12,981

$

39,509

$

4,762,222

2,622,914

3,903,284

447,142

18,803

130,869

9,288

5,393

35,408

2,128

$ 11,641,774

$

200,258

$

55,910

$

18,991

18,958

6,224

83,682

2,666,101

4,088,519

464,782

$ 11,981,624  

The Company has off-balance sheet credit risk related to residential mortgage loans sold to U.S. government agencies with 
recourse prior to 2008 under various community development programs. These loans consist of first lien, fixed-rate residential 
mortgage loans underwritten to standards approved by the agencies including full documentation and originated under 
programs available only for owner-occupied properties. However, these loans have a higher risk of delinquency and loss given 
default than traditional residential mortgage loans. The Company no longer sells residential mortgage loans with recourse other 
than obligations under standard representations and warranties. The recourse obligation relates to loan performance for the life 
of the loan and the Company is obligated to repurchase the loan at the time of foreclosure for the unpaid principal balance plus 
unpaid interest. The principal balance of residential mortgage loans sold subject to recourse obligations totaled $227 million at 
December 31, 2012 and $259 million at December 31, 2011. At December 31, 2012, approximately 5% of the loans sold with 
recourse with an outstanding principal balance of $12 million were either delinquent more than 90 days, in bankruptcy or in 
foreclosure and 5% with an outstanding balance of $12 million were past due 30 to 89 days. A separate accrual for these off-
balance sheet commitment is included in Other liabilities in the Consolidated Balance Sheets. The provision for credit losses on 
loans sold with recourse is included in Mortgage banking costs in the Consolidated Statements of Earnings.

The activity in the accrual for losses on loans sold with recourse included in Other liabilities in the Consolidated Balance 
Sheets is summarized as follows (in thousands):

Beginning balance

Provision for recourse losses

Loans charged off, net

Ending balance

Year Ended December 31,

2012

2011

2010

$

$

18,683

$

16,667

$

(1,891)

(5,433)

8,611

(6,595)

11,359

$

18,683

$

13,781

7,895

(5,009)

16,667

The Company also has off-balance sheet obligation to repurchase or provide indemnification for residential mortgage loans 
sold to government sponsored entities due to standard representations and warranties made under contractual agreements.The 
Company has established an accrual for credit losses related to potential loan repurchases under representations and warranties 
that is included in Other liabilities in the Consolidated Balance Sheets and in Mortgage banking costs in the Consolidated 

141

 
 
 
 
 
 
 
 
 
 
 
 
 
Statements of Earnings. For 2012, the Company has repurchased 39 loans from the agencies for $4.8 million and recognized 
$1.3 million of related losses. In addition, the Company has paid indemnification for 2 loans and recognized $86 thousand of 
related losses during 2012. While the level of repurchases and indemnifications related to standard representations and 
warranties has remained low, the severity of the losses trended higher during the year. Accordingly, the Company increased its 
accrual for credit losses related to potential loan repurchases under representations and warranties during the year. 

A summary of unresolved deficiency requests or from the agencies and related accrual for credit losses follows (in thousands):

Number of unresolved deficiency requests

389

Aggregate outstanding principal balance subject to unresolved deficiency requests

$

44,831

$

Unpaid principal balance subject to indemnification by the Company

Accrual for credit losses related to potential loan repurchases under representations and warranties

1,233

5,291

247

36,978

870

2,216

December 31,

2012

2011

(8) Deposits 

Interest expense on deposits is summarized as follows (in thousands):

December 31,

2012

2011

2010

Transaction deposits

$

14,300

$

23,415

$

38,886

Savings

Time:

Certificates of deposits under $100,000

Certificates of deposits $100,000 and over

Other time deposits

Total time

Total

540

719

719

19,150

16,331

16,692

52,173

26,476

21,175

17,105

64,756

31,210

19,235

16,215

66,660

$

67,013

$

88,890

$ 106,265

The aggregate amounts of time deposits in denominations of $100,000 or more at December 31, 2012 and 2011 were $1.9 
billion and $2.1 billion, respectively.

Time deposit maturities are as follows:  2013 – $1.5 billion, 2014 – $305 million, 2015 – $259 million, 2016 – $322 million, 
2017 – $173 million and $406 million thereafter. At December 31, 2012 and 2011, the Company had $187 million and $219 
million, respectively, in fixed rate, brokered certificates of deposits. The weighted-average interest rate paid on these 
certificates was 3.17% in 2012 and 3.62% in 2011.

Interest expense on time deposits was reduced by $1.5 million in 2012, $1.6 million in 2011, and $4.0 million in 2010 from the 
net accrued settlement of interest rate swaps.

The aggregate amount of overdrawn transaction deposits that have been reclassified as loan balances was $9.2 million at 
December 31, 2012 and $7.5 million at December 31, 2011.

142

 
 
 
 
 
 
 
 
 
 
 
(9) Other Borrowings 

Information relating to other borrowings is summarized as follows (dollars in thousands):

As of

Year Ended

December 31, 2012

December 31, 2012

Balance

Rate

Average 
Balance

Rate

Maximum
Outstanding
At Any
Month End

Parent Company and Other Non-Bank Subsidiaries:

Trust preferred debt

Other

Total Parent Company and Other Non-Bank Subsidiaries

Subsidiary Bank:

Funds purchased

Repurchase agreements

Federal Home Loan Bank advances

Subordinated debentures

GNMA repurchase liability

Other

Total subsidiary bank

Total other borrowings

$

—

—% $

1.50

0.05

0.07

0.23

2.40

5.44

5.10

10,500

10,500

1,167,416

887,030

604,897

347,633

20,046

16,332

3,043,354

$ 3,053,854

—

394

394

1,512,711

1,072,650

104,925

363,699

33,768

16,577

3,104,330

—% $

1.11

1.11

0.14

0.09

0.31

3.79

5.41

2.91

0.65

—

10,500

1,810,793

1,272,151

604,897

398,897

47,840

16,761

$ 3,104,724

0.65%

As of

Year Ended

December 31, 2011

December 31, 2011

Balance

Rate

Average 
Balance

Rate

Maximum
Outstanding
At Any
Month End

Parent Company and Other Non-Bank Subsidiaries:

Trust preferred debt

Other

Total Parent Company and Other Non-Bank Subsidiaries

$

—

—

—

—% $

—

7,093

—

7,093

—% $

—

—

0.07

0.12

0.38

5.74

5.79

3.23

1.06

8,763

—

1,706,893

1,393,237

201,674

398,881

118,595

45,366

1,046,114

1,096,615

45,110

398,790

56,142

28,777

2,671,548

$ 2,678,641

1.07%

Subsidiary Bank:

Funds purchased

Repurchase agreements

Federal Home Loan Bank advances

Subordinated debentures

GNMA repurchase liability

Other

Total subsidiary bank

Total other borrowings

0.03

0.09

0.27

5.47

6.18

5.10

1,063,318

1,233,064

4,837

398,881

53,082

16,566

2,769,748

$ 2,769,748

143

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Parent Company and Other Non-Bank Subsidiaries:

Trust preferred debt

Other

Total Parent Company and Other Non-Bank Subsidiaries

Subsidiary Banks:

Funds purchased

Repurchase agreements

Federal Home Loan Bank advances

Federal Reserve advances

Subordinated debentures

GNMA repurchase liability

Other

Total subsidiary banks

Total other borrowings

As of

Year Ended

December 31, 2010

December 31, 2010

Balance

Rate

Average 
Balance

Rate

Maximum
Outstanding
At Any
Month End

$

7,217

6.55% $

7,217

6.42% $

—

7,217

1,025,018

1,258,762

801,797

—

398,701

—

24,564

3,508,842

$ 3,516,059

—

0.11

0.78

0.13

—

5.47

—

1.75

—

7,217

1,185,742

1,130,082

1,446,482

60,961

398,619

—

22,364

4,244,250

—

6.42

0.11

0.59

0.14

—

5.78

—

0.46

0.95

$ 4,251,467

0.98%

7,217

—

1,465,983

1,258,762

2,277,977

400,000

398,701

—

25,326

Aggregate annual principal repayments at December 31, 2012 are as follows (in thousands):

2013

2014

2015

2016

2017

Thereafter

Total

Parent
Company

Subsidiary
Bank

$

10,500

$

2,679,914

—

—

—

—

—

525

121,829

525

525

240,036

$

10,500

$

3,043,354

Funds purchased are unsecured and generally mature within one to ninety days from the transaction date. Securities repurchase 
agreements are recorded as secured borrowings that generally mature within ninety days and are secured by certain available 
for sale securities. There was no outstanding accrued interest payable related to repurchase agreements at December 31, 2012 
or December 31, 2011.

144

 
 
 
 
 
 
 
 
 
 
 
Additional information relating to securities sold under agreements to repurchase and related liabilities at December 31, 2012 
and 2011 is as follows (dollars in thousands):

Security Sold/Maturity

Amortized

Cost

Market

Value

Repurchase
Liability1

Average

Rate

December 31, 2012

U.S. Agency Securities:

Overnight1
Long-term

Total Agency Securities

Security Sold/Maturity

U.S. Agency Securities:

Overnight1
Long-term

Total Agency Securities

$

1,213,593

$ 1,242,314

—

—

$

1,213,593

$ 1,242,314

$

$

877,382

—

877,382

0.07%

—%

0.07%

December 31, 2011

Amortized

Cost

Market

Value

Repurchase
Liability1

Average

Rate

$

1,583,958

$ 1,628,547

—

—

$

1,583,958

$ 1,628,547

$

$

1,231,426

—

1,231,426

0.09 %

— %

0.09 %

1  BOK Financial maintains control over the securities underlying overnight repurchase agreements and generally transfers control over securities underlying 

longer-term dealer repurchase agreements to the respective counterparty.

Borrowings from the Federal Home Loan Banks are used for funding purposes. In accordance with policies of the Federal 
Home Loan Banks, BOK Financial has granted a blanket pledge of eligible assets (generally unencumbered U.S. Treasury and 
residential mortgage-backed securities, 1-4 family loans and multifamily loans) as collateral for these advances. The Federal 
Home Loan Banks have issued letters of credit totaling $411 million to secure BOK Financial’s obligations to depositors of 
public funds. The unused credit available to BOK Financial at December 31, 2012 pursuant to the Federal Home Loan Bank’s 
collateral policies is $685 million.

On June 9, 2011, the Company terminated its unsecured revolving credit agreement with George B. Kaiser, its Chairman and 
principal shareholder. There were no amounts outstanding under this credit agreement and no penalties or costs were paid by 
the Company for termination of the agreement. The credit agreement was replaced with a $100 million senior unsecured 364 
day revolving credit facility with Wells Fargo Bank, National Association, administrative agent and other commercial banks 
(“the Credit Facility”). Interest on amounts outstanding under the Credit Facility is to be paid at a defined base rate minus 
1.25% or LIBOR plus 1.25% based upon the Company’s option. Interest on amounts borrowed for certain acquisitions 
converted to a term loan at the Company's option is to be paid at a defined base rate minus 1.25% or LIBOR plus 1.50%. A 
commitment fee equal to 0.20% shall be paid quarterly on the unused portion of the credit commitment under the Credit 
Facility and there are no prepayment penalties. Any amounts outstanding at the end of the Credit Facility term shall be 
converted into a term loan which, except for amounts borrowed for certain acquisitions, shall be payable June 7, 2013. The 
Credit Facility contains customary representations and warranties, as well as affirmative and negative covenants, including 
limits on the Company’s ability to borrow additional funds, make investments or sell assets. These covenants also require 
BOKF to maintain minimum capital levels. At December 31, 2012, no amounts were outstanding under the Credit Facility and 
the Company met all of the covenants.

BOSC, Inc. has a borrowing agreement with Bank of New York Mellon ("BNY") to provide additional funding for its trading 
activities. Fundings are at the discretion of BNY with the amount of the advance and interest rate are negotiated at the time of 
the funding request. Fundings are fully secured by the qualifying securities and payable on demand. At December 31, 2012, $11 
million was outstanding under this borrowing agreement with an interest rate of 1.50%. 

In 2007, the Bank issued $250 million of subordinated debt due May 15, 2017. Interest on this debt was based upon a fixed rate 
of 5.75% through May 14, 2012 and is based on a floating rate of three-month LIBOR plus 0.69% thereafter. The proceeds of 
this debt were used to fund the Worth National Bank and First United Bank acquisitions and to fund continued asset growth. At 

145

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2012, $227 million of this subordinated debt remained outstanding. At December 31, 2011, $250 million of this 
subordinated debt was outstanding.

In 2005, the Bank issued $150 million of fixed rate subordinated debt due June 1, 2015. The cost of this subordinated debt, 
including issuance discounts and hedge loss is 5.56%. The proceeds of this debt were used to repay the unsecured revolving 
line of credit and to provide additional capital to support asset growth. During 2006, an interest rate swap was designated as a 
hedge of changes in fair value of the subordinated debt due to changes in interest rates. The Company received a fixed rate of 
interest and paid a variable rate based on 1-month LIBOR. This fair value hedging relationship was discontinued and the 
interest rate swap was terminated in April 2007. At December 31, 2012, $122 million of this subordinated debt remains 
outstanding. At December 31, 2011, $150 million of this subordinated debt was outstanding.

The Company has a liability related to the repurchase of certain delinquent residential mortgage loans previously sold into 
GNMA mortgage pools. Interest is payable at rates contractually due to investors.

(10) Federal and State Income Taxes 

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities 
for financial reporting purposes and the amounts used for income tax purposes. Significant components of deferred tax assets 
and liabilities are as follows (in thousands):

December 31,

2012

2011

Deferred tax assets:

Stock-based compensation

Credit loss allowances

Valuation adjustments

Deferred book income

Deferred compensation

Book expense in excess of pension contribution

Other

Total deferred tax assets

Deferred tax liabilities:

Available for sale securities mark to market

Depreciation

Mortgage servicing rights

Lease financing

Other

Total deferred tax liabilities

$

9,100

$

86,100

45,100

7,200

45,100

400

30,900

223,900

99,000

19,600

59,500

21,100

21,700

220,900

Deferred tax assets in excess of deferred tax liabilities $

3,000

$

10,100

102,700

42,300

9,200

29,500

1,900

38,500

234,200

86,400

29,400

48,900

13,200

18,400

196,300

37,900

146

 
 
 
 
 
 
 
The significant components of the provision for income taxes attributable to continuing operations for BOK Financial are 
shown below (in thousands):

Current tax expense:

Federal

State

Total current tax expense

Year Ended December 31,

2012

2011

2010

$

159,706

$

137,802

$

132,165

19,103

178,809

16,085

153,887

17,618

149,783

Deferred tax expense (benefit):

Federal

State

Total deferred tax expense (benefit)

8,664

1,267

9,931

3,882

742

4,624

(24,714)

(1,712)

(26,426)

Total income tax expense

$

188,740

$

158,511

$

123,357

The reconciliations of income (loss) attributable to continuing operations at the U.S. federal statutory tax rate to income tax 
expense are as follows (in thousands):

Amount:

Federal statutory tax

Tax exempt revenue

Effect of state income taxes, net of federal benefit

Utilization of tax credits

Bank-owned life insurance

Reduction of tax accrual

Other, net

Total

Year Ended December 31,

2012

2011

2010

$

190,003

$

156,917

$

130,078

(5,558)

13,684

(5,126)

(3,850)

(950)

537

(5,357)

11,198

(2,972)

(3,879)

(1,764)

4,368

(5,404)

9,740

(6,317)

(4,133)

(2,245)

1,638

$

188,740

$

158,511

$

123,357

Due to the favorable resolution of certain tax issues for the periods ended December 31, 2008 and 2007, BOK Financial 
reduced its tax accrual by $1.0 million and $1.8 million in 2012 and 2011, respectively, which was credited against current 
income tax expense.

Percent of pretax income:

Federal statutory tax

Tax exempt revenue

Effect of state income taxes, net of federal benefit

Utilization of tax credits

Bank-owned life insurance

Reduction of tax accrual

Other, net

Total

Year Ended December 31,

2012

2011

2010

35%

35%

35%

(1)

3

(1)

(1)

—

—

(1)

2

(1)

(1)

—

1

35%

35%

(1)

3

(2)

(1)

(1)

—

33%

147

 
 
 
 
 
 
 
 
 
 
 
 
 
A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows (in thousands):

2012

2011

2010

Balance as of January 1

$

12,230

$

11,900

$

Additions for tax for current year positions

Settlements during the period

Lapses of applicable statute of limitations

3,976

(1,000)

(2,931)

6,390

(2,510)

(3,550)

Balance as of December 31

$

12,275

$

12,230

$

12,300

3,700

—

(4,100)

11,900

Any of the above unrecognized tax benefits, if recognized, would affect the effective tax rate.

BOK Financial recognizes interest and penalties accrued related to unrecognized tax benefits in income tax expense. The 
Company recognized $1.2 million for 2012, $1.9 million for 2011 and $1.3 million for 2010 in interest and penalties. The 
Company had approximately $2.9 million and $3.4 million for the payment of interest and penalties accrued as of 
December 31, 2012 and 2011, respectively. Federal statutes remain open for federal tax returns filed in the previous three 
reporting periods. Various state income tax statutes remain open for the previous three to six reporting periods. 

The Internal Revenue Service completed an audit of the Company's federal income tax return for the year ended December 31, 
2008 during the first quarter 2012 with no adjustments. The Internal Revenue Service is currently auditing the Company's 2008 
refund claim.  The Company does not expect a material impact to the financial statements as a result of the audit.

(11) Employee Benefits 

BOK Financial sponsors a defined benefit cash balance Pension Plan for all employees who satisfy certain age and service 
requirements. Pension Plan benefits were curtailed as of April 1, 2006. No participants may be added to the plan and no 
additional service benefits will be accrued. During 2012, interest accrued on employees’ account balances at 5.25%. Effective 
in the first quarter of 2013, interest will accrue at a variable rate tied to the five-year trailing average of five-year Treasury 
Securities plus 1.5%. The new rate will have a floor of 2.5% and a ceiling of 5.0%.

148

 
 
 
 
 
 
 
The following table presents information regarding this plan (dollars in thousands):

Change in projected benefit obligation:

Projected benefit obligation at beginning of year

$

50,213

$

48,373

December 31,

2012

2011

Interest cost

Actuarial loss

Benefits paid

Plan amendments

Projected benefit obligation at end of year1,2
Change in plan assets:

Plan assets at fair value at beginning of year

Actual return on plan assets

Benefits paid

Plan assets at fair value at end of year

Funded status of the plan

Components of net periodic benefit costs:

Interest cost

Expected return on plan assets

Amortization of unrecognized net loss

$

$

$

$

$

$

1,925

2,786

(2,194)

(4,702)

48,028

43,859

4,255

(2,194)

$

$

45,920

$

2,157

2,461

(2,778)

—

50,213

44,477

2,160

(2,778)

43,859

(2,108) $

(6,354)

1,925

$

(2,062)

3,461

2,157

(1,957)

3,659

3,859

Net periodic pension cost
1  Projected benefit obligation equals accumulated benefit obligation.
2  Projected benefit obligation is based on January 1 measurement date.

3,324

$

$

Weighted-average assumptions as of December 31:

2012

2011

Discount rate

Expected return on plan assets

3.36%

5.25%

4.11%

5.25%

As of December 31, 2012, expected future benefit payments related to the Pension Plan were as follows (in thousands):

2013

2014

2015

2016

2017

Thereafter

$

3,629

3,298

3,372

3,771

3,488

16,227

$ 33,785

Assets of the Pension Plan consist primarily of shares in the Cavanal Hill Balanced Fund. The stated objective of this fund is to 
provide an attractive total return through a broadly diversified mix of equities and bonds. The typical portfolio mix is 
approximately 60% equities and 40% bonds. The net asset value of shares in the Cavanal Hill Funds is reported daily based on 
market quotations for the Fund’s securities. If market quotations are not readily available, the securities’ fair values are 
determined by the Fund’s pricing committee. The inception-to-date return on the fund, which is used as an indicator when 
setting the expected return on plan assets, was 6.96%. As of December 31, 2012, the expected return on plan assets for 2012 is 
5.25%. The maximum allowed Pension Plan contribution for 2012 was $28 million. No minimum contribution was required for 
2012 or 2011. The minimum contribution was made for 2010. We expect approximately $1.3 million of net pension costs 
currently in accumulated other comprehensive income to be recognized as net periodic pension cost in 2013.

Employee contributions to the Thrift Plan are eligible for Company matching equal to 6% of base compensation, as defined in 
the plan. The Company-provided matching contribution rates range from 50% for employees with less than four years of 
service to 200% for employees with 15 or more years of service. Additionally, a maximum Company-provided, non-elective 

149

 
 
 
 
 
 
 
 
 
 
 
 
 
annual contribution of up to $750 is made for employees whose annual base compensation is less than $40,000. Total non-
elective contributions were $802 thousand for 2012, $933 thousand for 2011 and $1.0 million for 2010.

Participants may direct investments in their accounts to a variety of options, including a BOK Financial common stock 
fund. Employer contributions, which are invested in accordance with the participant’s investment options, vest over five 
years. Thrift Plan expenses were $16.8 million for 2012, $15.4 million for 2011 and $14.3 million for 2010.

BOK Financial also sponsors a defined benefit post-retirement employee medical plan, which pays 50% of annual medical 
insurance premiums for retirees who meet certain age and service requirements. Assets of the retiree medical plan consist 
primarily of shares in a cash management fund. The post-retirement medical plan is limited to current retirees and certain 
employees who were age 60 or older at the time the plan was frozen in 1993. The net obligation recognized under the plan was 
$1.1 million at December 31, 2012 and $2.2 million at December 31, 2011. A 1% change in medical expense trends would not 
significantly affect the net obligation or cost of this plan.

BOK Financial offers numerous incentive compensation plans that are aligned with the Company’s growth 
strategy. Compensation awarded under these plans may be based on defined formulas, other performance criteria or 
discretionary. Incentive compensation is designed to motivate and reinforce sales and customer service behavior in all 
markets. Earnings were charged $153.9 million in 2012, $117.8 million in 2011, and $104.0 million in 2010 for incentive 
compensation plans.

(12) Stock Compensation Plans 

The shareholders and Board of Directors of BOK Financial have approved various stock-based compensation plans. An 
independent compensation committee of the Board of Directors determines the number of awards granted to the Chief 
Executive Officer and other senior executives. Stock-based compensation is granted to other officers and employees and is 
approved by the independent compensation committee upon recommendation of the Chairman of the Board and the Chief 
Executive Officer.

These awards include stock options subject to vesting requirements and non-vested shares. Generally, one-seventh of the 
options awarded vest annually and expire 3 years after vesting. Additionally, stock options that vest in two years and expire 45 
days after vesting have been awarded. Non-vested shares vest 5 years after the grant date. The holders of these non-vested 
shares may be required to retain the shares for 3 years after vesting.

The Chief Executive Officer and other senior executives participate in an Executive Incentive Plan ("EIP"). The number of 
options and non-vested shares may increase or decrease based upon the Company’s growth in earnings per share over a three-
year period compared to the median growth in earnings per share for a designated peer group of financial institutions and other 
individual performance factors.

150

 
 
 
 
 
 
 
The following table presents stock options outstanding during 2012, 2011 and 2010 under these plans (in thousands, except for 
per share data):

Weighted-
Average
Exercise
Price

Aggregate
Intrinsic
Value

Number

Options outstanding at December 31, 2009

3,521,763

$44.58

$

10,359

Options awarded

Options exercised

Options forfeited

Options expired

345,945

(486,280)

(97,443)

(148,651)

48.30

39.29

46.89

51.35

Options outstanding at December 31, 2010

3,135,334

$45.62

$

24,405

Options awarded

Options exercised

Options forfeited

Options expired

185,007

(576,518)

(60,005)

(62,471)

55.94

44.35

47.93

54.13

Options outstanding at December 31, 2011

2,621,347

$47.01

$

20,769

Options awarded

Options exercised

Options forfeited

Options expired

67,155

(708,295)

(22,559)

(66,862)

58.76

45.32

50.36

45.97

Options outstanding at December 31, 2012

1,890,786

$48.29

Options vested at:

December 31, 2010

December 31, 2011

December 31, 2012

805,781

825,682

601,367

$45.26

46.72

47.99

$

$

11,748

6,556

6,779

3,890

The following table summarizes information concerning currently outstanding and vested stock options:

Options Outstanding

Options Vested

Weighted

Average

Remaining

Number

Contractual

Weighted

Average

Exercise

Outstanding

Life (years)

Price

426

25,338

77,569

160,902

297,887

387,385

371,373

208,365

273,792

87,749

0.01
1.00
1.04
2.00

2.50
3.00
3.50
4.00
5.00
6.00

$30.87

37.74

47.32

47.05

54.33

48.46

36.65

48.30

55.94

58.76

Weighted

Average

Exercise

Price

Weighted

Average

Remaining

Contractual

Life (years)

$30.87

37.74

47.32

47.05

54.33

48.46

36.65

48.30

55.94

0.00

0.01
1.00
1.04
1.03

1.04
1.05
1.04
1.57
2.07
0.00

Number

Vested

426

25,338

77,569

90,785

144,360

133,184

77,788

13,468

38,449

—

Range of

Exercise

Prices

$30.87

37.74

45.15 - 47.34

47.05

54.33

48.46

36.65

48.30

55.94

58.76

The aggregate intrinsic value of options exercised was $8.3 million for 2012, $5.5 million for 2011 and $6.1 million for 2010.
Compensation expense for stock options is generally recognized based on the fair value of options granted over the options’ 
vesting period. 

151

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The fair value of options was determined as of the date of grant using a Black-Scholes option pricing model with the following 
weighted average assumptions:

2012

2011

2010

Average risk-free interest rate1
Dividend yield

Volatility factors

Weighted average expected life

0.93%

2.20%

0.280
4.9 years

Weighted average fair value

$

11.48

$

1.87%

1.80%

0.268

2.36%

2.00%

0.261

4.9 years
11.92

4.9 years
10.17

$

1  Average risk-free interest rate represents U.S. Treasury rates matched to the expected life of the options.

Stock option expense totaled $9.7 million for 2012, $10.0 million for 2011 and $8.3 million for 2010. Compensation cost of 
stock options granted that may be recognized as compensation expense in future years totaled $3.3 million at December 31, 
2012. Subject to adjustments for forfeitures, we expect to recognize compensation expense for current outstanding options of 
$1.5 million in 2013, $892 thousand in 2014, $498 thousand in 2015, $260 thousand in 2016, $110 thousand in 2017 and $27 
thousand thereafter.

The following represents a summary of the non-vested stock awards as of December 31, 2012 (in thousands):

Non-vested at January 1, 2012

   Granted

   Lapsed

   Forfeited

Non-vested at December 31, 2012

Weighted
Average
Grant Date
Fair Value

$55.63

47.32

50.45

Shares

503,738

197,058

(76,192)

(31,773)

592,831

Unrecognized compensation cost of non-vested shares totaled $14.0 million at December 31, 2012.  Subject to adjustment for 
forfeitures, we expect to recognize compensation expense of $4.9 million in 2013, $4.2 million in 2014, $3.0 million in 2015, 
$1.7 million in 2016 and $158 thousand in 2017.

BOK Financial permits certain executive officers to defer recognition of taxable income from their stock-based compensation. 
Deferred compensation may also be diversified into investments other than BOK Financial common stock.

Stock-based compensation subject to these deferral plans is recognized as a liability award rather than as an equity 
award. Compensation expense is based on the fair value of the award recognized over the vesting period. The recorded 
obligation for liability awards totaled $87 thousand at December 31, 2012 and $1.3 million at December 31, 
2011. Compensation cost of liability awards was an expense of $530 thousand in 2012, $760 thousand in 2011 and $1.9 million 
in 2010.

On April 26, 2011 shareholders approved the BOK Financial Corporation 2011 True-up Plan. The True-Up Plan was intended 
to address inequality in the EIP which had been approved by shareholders in 2003 as a result of certain peer banks that 
performed poorly during the most recent economic cycle. Performance goals for the EIP are based on the Company's earnings 
per share growth compared to peers and business unit performance. As the economy improves and credit losses normalize, peer 
banks were expected to experience significant comparative earnings per share percentile increases. This "bounce-back" effect 
would have resulted in the unanticipated result of no annual bonuses in the years 2011, 2012 and 2013 and the forfeiture of 
long-term incentive awards for 2010 and 2011 in their entirety, despite BOK Financial's strong annual earnings growth through 
the economic cycle while many peers experienced negative or declining earnings. The True-Up Plan was designed to adjust 
annual and long-term performance-based incentive compensation for certain senior executives either upward or downward 
based on the earnings per share performance and compensation of comparable senior executives at peer banks for 2006 through 
2013. Compensation expense is determined by ranking BOK Financial's earnings per share to peer banks and then aligning 
compensation with the peer bank that most closely relates to BOK Financial earnings per share performance. The final amount 
due under the 2011 True-Up Plan will be determined as of December 31, 2013 and distributed in 2014. Based on the most 
recent available information, the Company has accrued $40 million for the True-Up Plan liability. In the present economic 

152

 
 
 
 
 
 
 
 
 
environment, performance measurement through 2013 may be volatile and could result in future adjustments upward or 
downward.

During January 2013, BOK Financial awarded the following stock-based compensation:

Stock options

Non-vested stock

Number

81,492

208,770

Exercise
Price

Fair Value /
Award

$55.74

0.00

$9.67

55.74

The aggregate compensation cost of these awards totaled approximately $12.4 million. This cost will be recognized over the 
vesting periods, subject to adjustments for forfeitures. Non-vested shares awarded in January, 2013 cliff vest in 3 years and are 
subject to a 2 year holding period after vesting. None of the stock-based compensation awards in January 2013 are subject to 
deferred compensation plans.

(13) Related Parties 

In compliance with applicable regulations, the Company may extend credit to certain executive officers, directors, principal 
shareholders and their affiliates (collectively referred to as “related parties”) in the ordinary course of business under 
substantially the same terms as comparable third-party lending arrangements. The Company’s loans to related parties do not 
involve more than the normal credit risk and there are no nonaccruing or impaired related party loans outstanding at 
December 31, 2012 or 2011.

Activity in loans to related parties is summarized as follows (in thousands):

Year Ended December 31,

2012

2011

Beginning balance

$

99,340

$

Advances

644,715

168,935

300,080

Payments
Adjustments1
Ending balance
1  Adjustments generally consist of changes in status as a related party.  

(285,909)

(684,942)

(83,766)

(9,170)

49,943

99,340

$

$

Certain related parties are customers of the Company for services other than loans, including consumer banking, corporate 
banking, risk management, wealth management, brokerage and trading, or fiduciary/trust services. The Company engages in 
transactions with related parties in the ordinary course of business in compliance with applicable regulations.

The Company had an unsecured revolving credit agreement with George B. Kaiser, its Chairman and principal shareholder 
which was terminated during 2010 as more fully described in Note 9. The Company also rents office space in facilities owned 
by affiliates of Mr. Kaiser. Lease payments totaled $1.1 million for 2012, $1.1 million for 2011 and $1.1 million for 2010.

In 2008, the Company entered into a $25 million loan commitment with the Tulsa Community Foundation (“TCF”) to be 
secured by tax-exempt bonds purchased from the Tulsa Stadium Trust (the “Stadium Trust”) by TCF. The Stadium Trust is an 
Oklahoma public trust, of which the City of Tulsa is the sole beneficiary. Stanley A. Lybarger, President and CEO of the 
Company, is Chairman of the Stadium Trust.

Cavanal Hill Investment Management, Inc., a wholly-owned subsidiary of the Bank, is the administrator to and investment 
advisor for the Cavanal Hill Funds (the "Funds"), a diversified, open-ended investment company established as a business trust 
under the Investment Company Act of 1940 (the "1940 Act"). The Bank is custodian and BOSC, Inc. is distributor for the 
Funds. The Funds’ products are offered to customers, employee benefit plans, trusts and the general public in the ordinary 
course of business. Approximately 99% of the Funds’ assets of $2.4 billion are held for the Company's clients. A Company 
executive officer serves on the Funds' board of trustees and officers of the Bank serve as president and secretary of the Funds. A 
majority of the members of the Funds’ board of trustees are, however, independent of the Company and the Funds are managed 
by its board of trustees.

153

 
 
 
 
 
 
 
 
(14)  Commitments and Contingent Liabilities 

Litigation Contingencies

In 2010, the Bank was named as a defendant in three class actions alleging that the manner in which the bank posted charges to 
its consumer deposit accounts was improper. These actions were consolidated and settled on November 23, 2011 in Multi-
District Litigation pending in the United States District Court for the Southern District of Florida. The settlement was approved 
by the Court on August 29, 2012. The settlement amount of $19 million was paid to the plaintiff class in November 2012. The 
settlement was fully accrued for in 2011.

In an opinion dated October 11, 2011, the Oklahoma Supreme Court invalidated, pursuant to a petition brought by certain 
taxpayers, a $7.1 million settlement agreement between the Bank and the City of Tulsa (“the City”). The agreement settled 
claims asserted by the Bank against the City and against the Tulsa Airports Improvement Trust ("the Trust") related to a 
defaulted loan made by the Bank to a start-up airline. The Trust agreed to purchase the loan and its collateral from the Bank in 
the event of a default by the airline. The settlement amount was fully accrued for in 2011 in the accrual for off-balance sheet 
credit risk. On July 18, 2012, the Company paid the $7.1 million to the City. 

As a member of Visa, BOK Financial is obligated for a proportionate share of certain covered litigation losses incurred by Visa 
under a retrospective responsibility plan. A contingent liability was recognized for the Company’s share of Visa’s covered 
litigation liabilities. This contingent liability totaled $7.3 million at December 31, 2012. Visa funded an escrow account to 
cover litigation claims, including covered litigation losses under the retrospective responsibility plan, with proceeds from its 
initial public offering in 2008 and from available cash. BOK recognized a $7.3 million receivable for its proportionate share of 
this escrow account.

BOK Financial currently owns 251,837 Visa Class B shares which are convertible into Visa Class A shares after the final 
settlement of all covered litigation. Class B shares may be diluted in the future if the escrow fund is not adequate to cover 
future covered litigation costs. Therefore, no value has been currently assigned to the Class B shares and no value may be 
assigned until the Class B shares are converted into a known number of Class A shares.

In July 2012, Visa announced it had reached an agreement in principle to resolve pending litigation and provide for settlement 
payments from the previously funded litigation escrow account. In conjunction with this agreement, Visa deposited an 
additional $150 million to the litigation escrow account which reduced the exchange rate to approximately 0.4206 Class A 
shares for each Class B share.

In the ordinary course of business, BOK Financial and its subsidiaries are subject to legal actions and complaints. Management 
believes, based upon the opinion of counsel, that the actions and liability or loss, if any, resulting from the final outcomes of the 
proceedings, will not have a material effect on the Company’s financial condition, results of operations or cash flows.

Alternative Investment Commitments

The Company sponsors two private equity funds and invests in several tax credit entities and other funds as permitted by 
banking regulations. Consolidation of these investments is based on the variable interest model determined by the nature of the 
entity. Variable interest entities are generally defined as entities that either do not have sufficient equity to finance their 
activities without support from other parties or whose equity investors lack a controlling financial interest. Variable interest 
entities are consolidated based on the determination that the Company is the primary beneficiary including the power to direct 
the activities that most significantly impact the variable interest's economic performance and the obligation to absorb losses of 
the variable interest or the right to receive benefits of the variable interest that could be significant to the variable interest.

BOKF Equity, LLC, an indirect wholly-owned subsidiary, is the general partner of two consolidated private equity funds (“the 
Funds”). The Funds provide alternative investment opportunities to certain customers, some of which are related parties, 
through unaffiliated limited partnerships. These unaffiliated limited partnerships generally invest in distressed assets, asset buy-
outs or venture capital companies. As general partner, BOKF Equity, LLC has the power to direct activities that most 
significantly affect the Funds' performance and contingent obligations to make additional investments totaling $7.1 million at 
December 31, 2012. Substantially all of the obligations are offset by limited partner commitments. The Company does not 
accrue its contingent liability to fund investments. The Volcker Rule in Title VI of the Dodd-Frank Act limits both the amount 
and structure of these type of investments. As a result, the Company's private equity activity might be curtailed.

154

 
 
 
 
 
 
 
Consolidated tax credit entities represent the Company's interest in entities earning federal new market tax credits related to 
qualifying loans for which the Company has the power to direct the activities that most significantly impact the variable 
interest's economic performance of the entity including being the primary beneficiary of or the obligation to absorb losses of 
the variable interest that could be significant to the variable interest. The creditors underlying the other borrowings of 
consolidated tax credit entities do not have recourse to the general credit of BOKF.

The Company also has interests in various unrelated alternative investments generally consisting of unconsolidated limited 
partnership interest in or loans to entities for which investment return is in the form of tax credits or that invest in distressed 
real estate loans and properties, energy development, venture capital and other activities. The Company is prohibited by 
banking regulations from controlling or actively managing the activities of these investments and the Company's maximum 
exposure to loss is restricted to its investment balance. The Company's obligation to fund alternative investments is included in 
Other liabilities in the Consolidated Balance Sheets.

A summary of consolidated and unconsolidated alternative investments as of December 31, 2012 and December 31, 2011 is as 
follows (in thousands):

December 31, 2012

Loans

Other
assets

Other
liabilities

Other
borrowings

Non-
controlling
interest

Consolidated:

Private equity funds

$

— $

28,169

$

— $

— $

Tax credit entities

Other

10,000

—

13,965

8,952

—

—

10,964

—

Total consolidated

$

10,000

$

51,086

$

— $

10,964

$

23,691

10,000

2,129

35,820

Unconsolidated:

Tax credit entities

Other

Total unconsolidated

$

$

22,354

—

22,354

$

$

78,109

9,113

87,222

$

$

43,052

1,802

44,854

$

$

— $

—

— $

—

—

—

December 31, 2011

Loans

Other
assets

Other
liabilities

Other
borrowings

Non-
controlling
interest

Consolidated:

Private equity funds

$

— $

30,902

$

— $

— $

Tax credit entities

Other

10,000

—

14,483

7,206

—

—

10,964

—

26,042

10,000

142

Total consolidated

$

10,000

$

52,591

$

— $

10,964

$

36,184

Unconsolidated:

Tax credit entities

Other

Total unconsolidated

$

$

10,575

—

10,575

$

$

37,890

10,950

48,840

$

$

16,084

2,194

18,278

$

$

— $

—

— $

—

—

—

155

 
 
 
 
 
 
 
Other Commitments and Contingencies

At December 31, 2012, Cavanal Hill Funds’ assets included $903 million of U.S. Treasury, $1.0 billion of cash management 
and $403 million of tax-free money market funds. Assets of these funds consist of highly-rated, short-term obligations of the 
U.S. Treasury, corporate issuers and U.S. states and municipalities. The net asset value of units in these funds was $1.00 at 
December 31, 2012. An investment in these funds is not insured by the Federal Deposit Insurance Corporation or guaranteed by 
BOK Financial or any of its subsidiaries. BOK Financial may, but is not obligated to purchase assets from these funds to 
maintain the net asset value at $1.00. No assets were purchased from the funds in 2012 or 2011.

Cottonwood Valley Ventures, Inc. (“CVV, Inc.”), an indirectly wholly-owned subsidiary of BOK Financial, is being audited by 
the Oklahoma Tax Commission (“OTC”) for tax years 2007 through 2009. CVV, Inc. is a qualified venture capital company 
under the applicable Oklahoma statute. As authorized by the statute, CVV, Inc. guarantees transferable Oklahoma state income 
tax credits by providing direct debt financing to private companies which qualify as statutory business ventures. Due to certain 
statutory limitations on utilization of such credits, CVV, Inc. must sell the majority of the credits to provide the economic 
incentives provided for by the statute. During 2012, CVV, Inc. and credit purchasers settled the assessment related to the 2008 
tax credits disallowed with no material adverse impact to the consolidated financial statements. Management does not 
anticipate that the remaining issue under audit will have a material adverse impact to the consolidated financial statements.

Total rent expense for BOK Financial was $21.7 million in 2012, $20.6 million in 2011 and $21.2 million in 2010. The Bank is 
obligated under a long-term lease for its bank premises owned by Williams Companies, Inc. and located in downtown Tulsa. 
The lease term, which began November 1, 1976, is for fifty-seven years with an option to terminate in 2024 with a two-year 
prior written notice. Annual base rent is $3.1 million. The Bank subleased a portion of this space in 2010. Net rent expense for 
2010 was $3.0 million. 

At December 31, 2012, future minimum lease payments for equipment and premises under operating leases were as follows: 
$19.6 million in 2013, $18.9 million in 2014, $18.2 million in 2015, $16.3 million in 2016, $12.6 million in 2017 and $74.8 
million thereafter. Premises leases may include options to renew at then current market rates and may include escalation 
provisions based upon changes in consumer price index or similar benchmarks.

The Federal Reserve Bank requires member banks to maintain certain minimum average cash balances. These balances were 
$733 million for the year ended December 31, 2012 and $968 million for the year ended December 31, 2011.

BOSC, Inc., a wholly-owned subsidiary of BOK Financial, is an introducing broker to Pershing, LLC for retail equity 
investment transactions. As such, it has indemnified Pershing, LLC against losses due to a customer's failure to settle a 
transaction or to repay a margin loan. All unsettled transaction and margin loans are secured as required by applicable 
regulation. The amount of customer balances subject to indemnification totaled $2.2 million at December 31, 2012.

The Company agreed to guarantee rents totaling $28.7 million through September of 2017 to the City as owner of a building 
immediately adjacent to the Bank’s main office for space currently rented by third-party tenants in the building. All rent 
payments are current. Remaining guaranteed rents totaled $14.2 million at December 31, 2012. Current leases expire or are 
subject to lessee termination options at various dates in 2013 and 2014. Our obligation under the agreement would be affected 
by lessee decisions to exercise these options. In return for this guarantee, the Company will receive 80% of net cash flow as 
defined in an agreement with the City through September 2017 from rental of space that was vacant at the inception of the 
agreement. The maximum amount that the Company may receive under this agreement is $4.5 million.

The Company has agreed to purchase approximately $72 million of Oklahoma income tax credits from certain operators of 
zero emission power facilities from 2013 to 2022. Tax credits are generated based on power sold to unrelated third parties and 
are transferable for a period of ten years following the year of creation. Tax credits will be sold to qualifying taxpayers as BOK 
Financial is limited by statute on the amount of credits that may be utilized. The agreements may be terminated in the event of 
changes in federal law or Oklahoma statutes invalidating the tax credits or their transferability.
(15) Shareholders Equity 

Preferred Stock

One billion shares of preferred stock with a par value of $0.00005 per share are authorized. The Series A Preferred Stock has no 
voting rights except as otherwise provided by Oklahoma corporate law and may be converted into one share of Common Stock 
for each 36 shares of Series A Preferred Stock at the option of the holder. Dividends are cumulative at an annual rate of ten 
percent of the $0.06 per share liquidation preference value when declared and are payable in cash. Aggregate liquidation 
preference is $15 million. No Series A Preferred Stock was outstanding in 2012, 2011 or 2010.

156

 
 
 
 
 
 
 
 
Common Stock

Common stock consists of 2.5 billion authorized shares with a$0.00006 par value. Holders of common shares are entitled to 
one vote per share at the election of the Board of Directors and on any question arising at any shareholders’ meeting and to 
receive dividends when and as declared. Additionally, regulations restrict the ability of national banks and bank holding 
companies to pay dividends.

Subsidiary Bank

The amounts of dividends that BOK Financial’s subsidiary bank can declare and the amounts of loans the subsidiary bank can 
extend to affiliates are limited by various federal banking regulations and state corporate law. Generally, dividends declared 
during a calendar year are limited to net profits, as defined, for the year plus retained profits for the preceding two years. The 
amounts of dividends are further restricted by minimum capital requirements. Based on the most restrictive limitations as well 
as management’s internal capital policy, at December 31, 2012, BOKF subsidiaries could declare up to $48 million of 
dividends without regulatory approval. The subsidiary bank declared and paid dividends of $275 million in 2012, $270 million 
in 2011 and $280 million in 2010.

As defined by banking regulations, loan commitments and equity investments to a single affiliate may not exceed 10% of 
unimpaired capital and surplus and loan commitments and equity investments to all affiliates may not exceed 20% of 
unimpaired capital and surplus. All loans to affiliates must be fully secured by eligible collateral. At December 31, 2012, loan 
commitments and equity investments were limited to $230 million to a single affiliate and $459 million to all affiliates. The 
largest loan commitment and equity investment to a single affiliate was $220 million and the aggregate loan commitments and 
equity investments to all affiliates were $330 million. The largest outstanding amount to a single affiliate was $65 million and 
the total outstanding amounts to all affiliates were $81 million. At December 31, 2011, total loan commitments and equity 
investments to all affiliates were $323 million. Total outstanding amounts to all affiliates were $50 million.

Regulatory Capital

BOK Financial and the Bank are subject to various capital requirements administered by the federal banking agencies. Failure 
to meet minimum capital requirements can initiate certain mandatory and additional discretionary actions by regulators that 
could have a material effect on BOK Financial's operations. These capital requirements include quantitative measures of assets, 
liabilities and certain off-balance sheet items. The capital standards are also subject to qualitative judgments by regulators about 
components, risk weightings and other factors.

For a banking institution to qualify as well capitalized, Tier I, Total and Leverage capital ratios must be at least 6%, 10% and 
5%, respectively. Tier I capital consists primarily of common stockholders' equity, excluding unrealized gains or losses on 
available for sale securities, less goodwill, core deposit premiums and certain other intangible assets. Total capital consists 
primarily of Tier I capital plus preferred stock, subordinated debt and allowances for credit losses, subject to certain limitations. 
The Bank exceeded the regulatory definition of well capitalized as of December 31, 2012 and December 31, 2011.

A summary of regulatory capital levels follows (dollars in thousands):

As of December 31,

2012

2011

Total Capital (to Risk Weighted Assets):

Consolidated

BOKF, NA

$

2,877,949

15.13% $

2,851,099

2,296,451

12.13

2,329,670

Tier I Capital (to Risk Weighted Assets):

Consolidated

BOKF, NA

Tier I Capital (to Average Assets):

$

2,430,671

12.78% $

2,295,061

1,849,769

9.77

1,775,182

Consolidated

BOKF, NA

$

2,430,671

9.01% $

2,295,061

1,849,769

6.89

1,775,182

16.49%

13.53

13.27%

10.31

9.15%

7.11

157

 
 
 
 
 
 
 
 
 
 
 
 
 
Accumulated Other Comprehensive Income (Loss)

AOCI includes unrealized gains and losses on available for sale ("AFS") securities. Unrealized gain (loss) on AFS securities 
also includes non-credit related unrealized losses on AFS securities for which an other-than-temporary impairment has been 
recorded in earnings. AOCI also includes unrealized gains on AFS securities that were transferred from AFS to investment 
securities in the third quarter of 2011. Such amounts will be amortized over the estimated remaining life of the security as an 
adjustment to yield, offsetting the related accretion of discount on the transferred securities. Unrealized losses on employee 
benefit plans will be reclassified into income as pension plan costs are recognized over the remaining service period of plan 
participants. Accumulated losses on the interest rate lock hedge of the 2005 subordinated debt issuance will be reclassified into 
income over the ten-year life of the debt. Gains and losses in AOCI are net of deferred income taxes.

A rollforward of the components of accumulated other comprehensive income (loss) is included as follows (in thousands):

Balance, December 31, 2009

Net change in unrealized gains (losses)

Other-than-temporary impairment losses recognized in 

earnings

Reclassification adjustment for net (gains) losses realized 

and included in earnings
Income tax expense (benefit)1
Balance, December 31, 2010

Net change in unrealized gains (losses)

Other-than-temporary impairment losses recognized in

earnings

Transfer of net unrealized gain from AFS to investment

securities

Amortization of unrealized gain on investments securities

transferred from AFS

Reclassification adjustment for net (gains) losses realized

and included in earnings
Income tax expense (benefit)1
Balance, December 31, 2011

Net change in unrealized gains (losses)

Other-than-temporary impairment losses recognized in

earnings

Amortization of unrealized gain on investments securities

transferred from AFS

Reclassification adjustment for net(gains) losses realized

and included in earnings
Income tax benefit (expense)1
Balance, December 31, 2012
1  Calculated using 39% effective tax rate.

Unrealized Gain (Loss) on

Available
for Sale
Securities

Investment
Securities
Transferred
from AFS

Employee
Benefit
Plans

Loss on
Effective
Cash Flow
Hedges

Total

$

6,772

$

— $

(16,473) $

(1,039) $

(10,740)

181,051

27,809

(21,882)

(71,256)

122,494

45,593

23,507

—

—

—

—

—

—

—

(12,999)

12,999

—

(1,357)

(34,144)

(8,711)

135,740

58,921

7,351

—

(4,969)

6,673

—

—

—

(6,601)

(33,845)

(12,614)

—

3,006

4,412

—

—

(1,716)

(13,777)

1,694

—

—

—

—

(659)

(12,742)

7,276

—

—

—

(2,830)

—

—

264

(103)

(878)

—

—

—

—

304

(118)

(692)

—

—

—

185,463

27,809

(21,618)

(73,075)

107,839

47,287

23,507

—

(1,357)

(33,840)

(14,457)

128,979

66,197

7,351

(6,601)

453

(176)

(33,392)

(12,614)

$

155,553

$

3,078

$

(8,296) $

(415) $

149,920

158

 
 
 
 
 
 
 
(16)  Earnings Per Share 

The following table presents the computation of basis and diluted earnings per share (dollars in thousands, except per share 
data):

Year Ended December 31,

2012

2011

2010

Numerator:

Net income attributable to BOK Financial Corp. shareholders

Earnings allocated to participating securities

$

351,191

$

285,875

$

246,754

(2,541)

(2,214)

(1,583)

Numerator for basic earnings per share – income available to common shareholders

348,650

283,661

245,171

Effect of reallocating undistributed earnings of participating securities

6

6

3

Numerator for diluted earnings per share – income available to common shareholders

$

348,656

$

283,667

$

245,174

Denominator:

Weighted average shares outstanding

68,221,013

68,313,898

68,062,047

Less:  Participating securities included in weighted average shares outstanding

(536,970)

(526,222)

(434,312)

Denominator for basic earnings per common share
Dilutive effect of employee stock compensation plans1
Denominator for diluted earnings per common share

Basic earnings per share

Diluted earnings per share
1  Excludes employee stock options with exercise prices greater than current market price.

67,684,043

67,787,676

67,627,735

280,897

251,087

203,999

67,964,940

68,038,763

67,831,734

$

$

5.15

5.13

$

$

4.18

4.17

$

$

3.63

3.61

224,653

769,041

1,245,483

(17)  Reportable Segments 

BOK Financial operates three principal lines of business: Commercial Banking, Consumer Banking and Wealth 
Management. Commercial Banking includes lending, treasury and cash management services and customer risk management 
products to small businesses, middle market and larger commercial customers. Commercial Banking also includes the 
TransFund EFT network. Consumer Banking includes retail lending and deposit services and all mortgage banking 
activities. Wealth Management provides fiduciary services, brokerage and trading, private bank services and investment 
advisory services in all markets. Wealth Management also originates loans for high net worth clients.

In addition to its lines of business, BOK Financial has a Funds Management unit. The primary purpose of this unit is to manage 
the overall liquidity needs and interest rate risk. Each line of business borrows funds from and provides funds to the Funds 
Management unit as needed to support their operations. Operating results for Funds Management and other include the effect of 
interest rate risk positions and risk management activities, securities gains and losses including impairment charges, the 
provision for credit losses in excess of net loans charged off, tax planning strategies and certain executive compensation costs 
that are not attributed to the lines of business. 

BOK Financial allocates resources and evaluates performance of its lines of business after allocation of funds, certain indirect 
expenses, taxes based on statutory rates, actual net credit losses and capital costs. The cost of funds borrowed from the Funds 
Management unit by the operating lines of business is transfer priced at rates that approximate market rates for funds with 
similar duration. Market rates are generally based on the applicable LIBOR or interest rate swap rates, adjusted for prepayment 
risk. This method of transfer-pricing funds that support assets of the operating lines of business tends to insulate them from 
interest rate risk.

The value of funds provided by the operating lines of business to the Funds Management unit is based on rates which 
approximate the wholesale market rates for funds with similar duration and re-pricing characteristics. Market rates are 
generally based on LIBOR or interest rate swap rates. The funds credit formula applied to deposit products with indeterminate 
maturities is established based on their re-pricing characteristics reflected in a combination of the short-term LIBOR rates and a 
moving average of an intermediate term swap rate, with an appropriate spread applied to both. Shorter duration products are 
weighted towards the short-term LIBOR rate and longer duration products are weighted towards intermediate swap rates. The 
expected duration ranges from 30 days for certain rate-sensitive deposits to five years.

159

 
 
 
 
 
 
 
 
 
 
 
 
Economic capital is assigned to the business units by a capital allocation model that reflects management's assessment of 
risk. This model assigns capital based upon credit, operating, interest rate and market risk inherent in our business lines and 
recognizes the diversification benefits among the units. The level of assigned economic capital is a combination of the risk 
taken by each business line, based on its actual exposures and calibrated to its own loss history where possible. Average 
invested capital includes economic capital and amounts we have invested in the lines of business.

Substantially all revenue is from domestic customers. No single external customer accounts for more than 10% of total 
revenue.

Net loans charged off and provision for credit losses represents net loans charged off as attributed to the lines of business and 
the provision for credit losses in excess of net charge-offs included attributed to Funds Management and Other.

Reportable segments reconciliation to the Consolidated Financial Statements for the year ended December 31, 2012 is as 
follows (in thousands):

Commercial

Consumer

Wealth
Management

Funds
Management
and Other

BOK
Financial
Consolidated

Net interest revenue from external sources

$

367,412

$

90,036

$

27,754

$

219,124

$

704,326

Net interest revenue (expense) from internal

sources

Net interest revenue

Provision for credit losses

Net interest revenue after provision for credit

losses

Other operating revenue

Other operating expense

Income before taxes

Federal and state income tax

Net income

(46,414)

320,998

10,852

310,146

171,131

246,888

234,389

91,177

143,212

25,120

115,156

9,345

105,811

272,118

256,315

121,614

47,308

74,306

Net income attributable to non-controlling

interest

—

—

Net income attributable to BOK Financial Corp.

$

143,212

$

74,306

Average assets

Average invested capital

$ 9,949,735

$ 5,727,267

882,288

287,972

21,432

49,186

2,284

46,902

200,007

214,385

32,524

12,652

19,872

—

19,872

4,357,523

184,622

$

$

(138)

218,986

(44,481)

263,467

22,855

131,985

154,337

37,603

116,734

—

704,326

(22,000)

726,326

666,111

849,573

542,864

188,740

354,124

$

$

2,933

2,933

113,801

$

351,191

6,254,626

$ 26,289,151

1,551,073

2,905,955

Performance measurements:

Return on average assets

Return on average invested capital

Efficiency ratio

1.44%

16.23%

51.68%

1.30%

25.73%

64.73%

0.46%

10.76%

86.24%

1.34%

12.09%

62.03%

160

 
 
 
 
 
 
 
 
 
 
 
 
 
Reportable segments reconciliation to the Consolidated Financial Statements for the year ended December 31, 2011 is as 
follows (in thousands):

Net interest revenue from external sources

$

342,833

$

89,745

$

30,813

$

228,103

$

691,494

Commercial

Consumer

Wealth
Management

Funds
Management
and Other

BOK
Financial
Consolidated

Net interest revenue (expense) from internal

sources

Net interest revenue

Provision for credit losses

Net interest revenue after provision for credit

losses

Other operating revenue

Other operating expense

Income before taxes

Federal and state income tax

Net income

Net income attributable to non-controlling
interest

Net income attributable to BOK Financial
Corp.

(30,676)

312,157

20,760

291,397

147,545

230,451

208,491

81,103

127,388

33,109

122,854

13,451

109,403

223,322

277,891

54,834

21,330

33,504

16,540

47,353

2,960

44,393

171,873

190,706

25,560

9,943

15,617

(18,973)

209,130

(43,221)

252,351

27,795

120,696

159,450

46,135

113,315

—

691,494

(6,050)

697,544

570,535

819,744

448,335

158,511

289,824

—

—

—

3,949

3,949

Average assets

Average invested capital

$

9,383,528

$ 5,937,585

884,169

273,906

$

127,388

$

33,504

$

$

15,617

4,073,623

174,877

$

$

109,366

$

285,875

5,100,125

$ 24,494,861

1,348,913

2,681,865

Performance measurements:

Return on average assets

Return on average invested capital

Efficiency ratio

1.36%

14.41%

50.22%

0.56%

12.23%

74.17%

0.38%

8.93%

87.21%

1.17%

10.66%

63.13%

161

 
 
 
 
 
 
 
 
 
 
 
 
 
Reportable segments reconciliation to the Consolidated Financial Statements for the year ended December 31, 2010 is as 
follows (in thousands):

Net interest revenue from external sources

$

338,391

$

86,292

$

36,012

$

248,357

$

709,052

Commercial

Consumer

Wealth
Management

Funds
Management
and Other

BOK
Financial
Consolidated

Net interest revenue (expense) from internal
sources

Net interest revenue

Provision for credit losses

Net interest revenue after provision for credit

losses

Other operating revenue

Other operating expense

Income before taxes

Federal and state income tax

Net income

Net income attributable to non-controlling
interest

Net income attributable to BOK Financial
Corp.

Average assets

Average invested capital

Performance measurements:

Return on average assets

Return on average invested capital

Efficiency ratio

(18) Fair Value Measurements 

(45,317)

293,074

70,489

222,585

138,992

230,116

131,461

51,138

80,323

47,624

133,916

24,705

109,211

215,057

242,065

82,203

31,977

50,226

12,546

48,558

10,831

37,727

165,528

179,825

23,430

9,114

14,316

(14,853)

233,504

(886)

234,390

1,331

101,164

134,557

31,128

103,429

—

709,052

105,139

603,913

520,908

753,170

371,651

123,357

248,294

—

—

—

1,540

1,540

$

$

80,323

$

50,226

8,893,868

$ 6,243,746

899,005

277,837

$

$

14,316

3,686,133

169,775

$

$

101,889

$

246,754

4,982,052

$ 23,805,799

1,078,026

2,424,643

0.90%

8.93%

52.94%

0.80%

18.08%

72.69%

0.39%

8.43%

84.29%

1.04%

10.18%

60.83%

Fair value is defined by applicable accounting guidance as the price to sell an asset or transfer a liability in an orderly 
transaction between market participants in the principal market for the given asset or liability at the measurement date based on 
market conditions at that date. Certain assets and liabilities are recorded in the Company’s financial statements at fair 
value. Some are recorded on a recurring basis and some on a non-recurring basis.

For some assets and liabilities, observable market transactions and market information might be available. For other assets and 
liabilities, observable market transactions and market information might not be available. A hierarchy for fair value has been 
established which categorizes into three levels the inputs to valuation techniques used to measure fair value. The three levels 
are as follows:

Quoted Prices in Active Markets for Identical Assets or Liabilities (Level 1) - fair value is based on unadjusted quoted 
prices in active markets for identical assets or liabilities.

Significant Other Observable Inputs (Level 2) - Fair value is based on significant other observable inputs which are 
generally determined based on a single price for each financial instrument provided to us by an applicable third-party 
pricing service and is based on one or more of the following:

•  Quoted prices for similar, but not identical, assets or liabilities in active markets;
•  Quoted prices for identical or similar assets or liabilities in inactive markets;
• 

Inputs other than quoted prices that are observable, such as interest rate and yield curves, volatilities, prepayment 
speeds, loss severities, credit risks and default rates;

•  Other inputs derived from or corroborated by observable market inputs.

162

 
 
 
 
 
 
 
 
 
 
 
 
 
Significant Unobservable Inputs (Level 3) - Fair value is based upon model-based valuation techniques for which at least 
one significant assumption is not observable in the market. 

Transfers between levels are recognized as of the end of the reporting period. As of December 31, 2012, $2.2 million of 
common stock of a privately held financial institution was transferred from Significant Other Observable Inputs (Level 2) to 
Significant Unobservable Inputs (Level 3). There were no other transfers in or out of quoted prices in active markets for 
identical instruments, significant other observable inputs or significant unobservable inputs during the year ended 
December 31, 2012 and 2011, respectively.

The underlying methods used by the third-party pricing services are considered in determining the primary inputs used to 
determine fair values. Management has evaluated the methodologies employed by the third-party pricing services by 
comparing the price provided by the pricing service with other sources, including brokers' quotes, sales or purchases of similar 
instruments and discounted cash flows to establish a basis for reliance on the pricing service values. Significant differences 
between the pricing service provided value and other sources are discussed with the pricing service to understand the basis for 
their values. Based on all observable inputs, management may adjust prices obtained from third-party pricing services to more 
appropriately reflect the prices that would be received to sell assets or paid to transfer liabilities in orderly transactions in the 
current market. No significant adjustments were made to price provided by third-party pricing services at December 31, 2012 
and 2011. 

163

 
 
 
 
 
 
 
Assets and Liabilities Measured at Fair Value on a Recurring Basis

The fair value of financial assets and liabilities that are measured on a recurring basis are as follows as of December 31, 2012 
(in thousands):

Quoted
Prices in
Active
Markets for
Identical
Instruments

Total

Significant
Other
Observable
Inputs

Significant
Unobservable
Inputs

Assets:

Trading securities:

U.S. Government agency debentures

$

16,545

$

U.S. agency residential mortgage-backed securities

Municipal and other tax-exempt securities

Other trading securities

Total trading securities

Available for sale securities:

U.S. Treasury

Municipal and other tax-exempt

U.S. agency residential mortgage-backed securities

Privately issued residential mortgage-backed securities

Commercial mortgage-backed securities guaranteed by 

U.S. government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

Total available for sale securities

Fair value option securities:

U.S. agency residential mortgage-backed securities

Corporate debt securities

Other securities

Total fair value option securities

Residential mortgage loans held for sale
Mortgage servicing rights1
Derivative contracts, net of cash margin2
Other assets – private equity funds

Liabilities:

86,361

90,326

20,870

214,102

1,002

87,142

9,889,821

325,163

895,075

36,389

25,072

27,557

11,287,221

257,040

26,486

770

284,296

293,762

100,812

338,106

28,169

—

—

—

—

—

1,002

—

—

—

—

—

—

4,165

5,167

—

—

—

—

—

—
11,597 3
—

$

16,545

$

86,361

90,326

20,870

214,102

—

46,439

9,889,821

325,163

895,075

30,990

25,072

21,231

11,233,791

257,040

26,486

770

284,296

293,762

—

326,509

—

—

—

—

—

—

—

40,702

—

—

—

5,399

—

2,161

48,262

—

—

—

—

—

100,812

—

28,169

Derivative contracts, net of cash margin2

283,589

—

283,589

—

1  A reconciliation of the beginning and ending fair value of mortgage servicing rights and disclosures of significant assumptions used to 

determine fair value are presented in Note 7, Mortgage Banking Activities.
2  See Note 3 for detail of fair value of derivative contracts by contract type.
3  Represents exchange-traded derivative contracts.

164

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The fair value of financial assets and liabilities that are measured on a recurring basis are as follows as of December 31, 2011 
(in thousands):

Quoted
Prices in
Active
Markets for
Identical
Instruments

Total

Significant
Other
Observable
Inputs

Significant
Unobservable
Inputs

Assets:

Trading securities:

U.S. Government agency debentures

$

22,203

$

U.S. agency residential mortgage-backed securities

Municipal and other tax-exempt securities

Other trading securities

Total trading securities

Available for sale securities:

U.S. Treasury

Municipal and other tax-exempt

U.S. agency residential mortgage-backed securities

Privately issued residential mortgage-backed securities

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

Total available for sale securities

Fair value option securities:

U.S. agency residential mortgage-backed securities

Corporate debt securities

Total fair value option securities

Residential mortgage loans held for sale
Mortgage servicing rights1
Derivative contracts, net of cash margin 2
Other assets – private equity funds

Liabilities:

12,379

39,345

2,873

76,800

1,006

68,837

9,588,177

419,166

36,495

18,446

47,238

10,179,365

626,109

25,117

651,226

188,125

86,783

293,859

30,902

—

—

—

—

—

1,006

—

—

—

—

—

23,596

24,602

$

22,203

$

12,379

39,345

2,696

76,623

—

26,484

9,588,177

419,166

30,595

18,446

23,642

—

—

—

177

177

—

42,353

—

—

5,900

—

—

10,106,510

48,253

—

—

—

—

—
457 3
—

626,109

25,117

651,226

188,125

—

293,402

—

—

—

—

—

86,783

—

30,902

Derivative contracts, net of cash margin 2

—
1  A reconciliation of the beginning and ending fair value of mortgage servicing rights and disclosures of significant assumptions used to 

236,522

236,522

—

determine fair value are presented in Note 7, Mortgage Banking Activities.
2  See Note 3 for detail of fair value of derivative contracts by contract type.
3  Represents exchange-traded  derivative contracts.

Following is a description of the Company's valuation methodologies used for assets and liabilities measured on a recurring 
basis:

Securities

The fair values of trading, available for sale and fair value options securities are based on quoted prices for identical 
instruments in active markets, when available. If quoted prices for identical instruments are not available, fair values are based 
on significant other observable inputs such as quoted prices of comparable instruments or interest rates and credit spreads, yield 
curves, volatilities, prepayment speeds and loss severities. 

The fair value of certain available for sale municipal and other debt securities may be based on significant unobservable inputs. 
These significant unobservable inputs include limited observed trades, projected cash flows, current credit rating of the issuers 
and, when applicable, the insurers of the debt and observed trades of similar debt. Discount rates are primarily based on 
reference to interest rate spreads on comparable securities of similar duration and credit rating as determined by the nationally-
recognized rating agencies adjusted for a lack of trading volume. Significant unobservable inputs are developed by investment 
securities professionals involved in the active trading of similar securities. A summary of significant inputs used to value these 

165

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
securities follows. A management committee composed of senior members from the Company's Capital Markets, Risk 
Management and Finance departments assess the appropriateness of these inputs monthly.

Derivatives 

All derivative instruments are carried on the balance sheet at fair value. Fair values for exchange-traded contracts are based on 
quoted prices. Fair values for over-the-counter interest rate, commodity and foreign exchange contracts are based on valuations 
provided either by third-party dealers in the contracts, quotes provided by independent pricing services, or a third-party 
provided pricing model that use significant other observable market inputs. 

Credit risk is considered in determining the fair value of derivative instruments. Management determines fair value adjustments 
based on various risk factors including but not limited to counterparty credit rating or equivalent loan grading, derivative 
contract notional size, price volatility of the underlying commodity, duration of the derivative contracts and expected loss 
severity. Expected loss severity is based on historical losses for similarly risk graded commercial loan customers. Decreases in 
counterparty credit rating or grading and increases in price volatility and expected loss severity all tend to increase the credit 
quality adjustment which reduces the fair value of asset contracts. The reduction in fair value is recognized in earnings during 
the current period.

We also consider our own credit risk in determining the fair value of derivative contracts. Changes in our credit rating would 
affect the fair value of our derivative liabilities. In the event of a credit downgrade, the fair value of our derivative liabilities 
would increase. The change in the fair value would be recognized in earnings in the current period.

Residential Mortgage Loans Held for Sale

Residential mortgage loans held for sale are carried on the balance sheet at fair value. The fair values of residential mortgage 
loans held for sale are based upon quoted market prices of such loans sold in securitization transactions, including related 
unfunded loan commitments. 

Other Assets - Private Equity Funds

The fair value of the portfolio investments of the Company's two private equity funds are based upon net asset value reported 
by the underlying funds, as adjusted by the general partner when necessary to represent the price that would be received to sell 
the assets. The Company's private equity funds provide customers alternative investment opportunities as limited partners of 
the funds. As fund of funds, the private equity funds invest in other limited partnerships or limited liability companies that 
invest substantially all of their assets in U.S. companies pursuing diversified investment strategies including early-stage venture 
capital, distressed securities and corporate or asset buy-outs. Private equity fund assets are long-term, illiquid investments. No 
secondary market exists for these assets. The private equity funds typically invest in funds that provide no redemption rights to 
investors. The fair value of the private equity investments may only be realized through cash distributions from the underlying 
funds. 

166

 
 
 
 
 
 
 
The following represents the changes related to assets measured at fair value on a recurring basis using significant 
unobservable inputs (in thousands):

Balance, December 31, 2010

Purchases and capital calls

Redemptions and distributions

Gain (loss) recognized in earnings:

Brokerage and trading revenue

Gain (loss) on other assets, net

Gain on available for sale securities, net

Other-than-temporary impairment losses

Other comprehensive (loss)

Balance, December 31, 2011

Transfer to Level 3 from Level 2

Purchases and capital calls

Redemptions and distributions

Gain (loss) recognized in earnings:

Gain on other assets, net

Gain on available for sale securities, net

Other-than-temporary impairment losses

Other comprehensive (loss)

Balance, December 31, 2012

Available for Sale Securities

Municipal
and other
tax-exempt

Other debt
securities

Equity
securities
and mutual
funds

Other assets
– private
equity funds

$

47,093

$

6,400

$

— $

25,436

7,520

(10,625)

—

(500)

(576)

—

21

(1,558)

478

42,353

—

—

—

—

—

—

—

5,900

—

—

(988)

(500)

—

1

(642)

(22)

—

—

—

(1)

—

—

—

—

—

—

—

—

—

2,161

—

—

—

—

—

—

4,052

(3,903)

—

5,317

—

—

—

30,902

—

3,446

(9,819)

3,640

—

—

—

$

40,702

$

5,399

$

2,161

$

28,169

167

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A summary of quantitative information about assets measured at fair value on a recurring basis using significant unobservable 
inputs (Level 3) as of December 31, 2012 follows (in thousands):

Quantitative Information about Level 3 Recurring Fair Value Measurements

Par
Value

Amortized
Cost6

Fair
Value

Valuation Technique(s)

Unobservable 
Input

Range
(Weighted Average)

Available for sale securities

Municipal and other tax-
exempt securities

Investment grade

$

28,570

$

28,473

$

28,318

Discounted cash flows

Below investment 

grade

Total municipal and other 
tax-exempt securities

17,000

12,384

12,384

Discounted cash flows

45,570

40,857

40,702

Other debt securities

5,400

5,400

5,399

Discounted cash flows

1

1

1

Equity securities and other

mutual funds

N/A

2,161

2,161

Tangible book value per
share of publicly traded
financial institutions of
similar size, less
liquidity discount.

Interest rate
spread

Interest rate
spread

1.00%-1.50% (1.25%)

98.83%-99.43% (99.12%)

7.21%-9.83% (7.82%)

72.79%-73.00% (72.85%)

Interest rate
spread

Peer group
tangible book
per share and
liquidity
discount

1.65%-1.71% (1.70%)

100% (100%)

—

N/A

2

3

4

3

5

3

7

Other assets - private equity 

funds

N/A

N/A

28,169

Net asset value reported 
by underlying fund

Net asset value 
reported by 
underlying fund

1  Discounted cash flows developed using discount rates primarily based on reference to interest rate spreads for comparable securities of similar duration and 

credit rating as determined by the nationally-recognized rating agencies, adjusted for lack of trading volume

2  Interest rate yields used to value investment grade tax-exempt securities represent a spread of 75 to 80 basis points over average yields for comparable tax-

exempt securities.

3  Represents fair value as a percentage of par value 
4  Interest rate yields determined using a spread of 700 basis points over comparable municipal securities of varying durations.
5  Interest rate yields used to value investment grade taxable securities based on comparable short-term taxable securities which are generally yielding less than 

1%. 

6  Amortized cost reduced by other-than-temporary impairments recorded in earnings. See Note 2 for additional discussion.
7  Fair value of shares of a smaller privately-held financial institution were valued using the tangible book value per share of similarly sized financial 

institutions within the immediate geographical market with a discount of 20% due to the liquidity of the shares.

The fair value of these securities measured at fair value using significant unobservable inputs are sensitive primarily to changes 
in interest rate spreads. At December 31, 2012, for tax-exempt securities rated investment grade by all nationally-recognized 
rating agencies, a 100 basis point increase in the spreads over average yields for comparable securities would result in an 
additional decrease in the fair value of $279 thousand. For taxable securities rated investment grade by all nationally-
recognized rating agencies, a 100 basis point increase in the spreads over average yield for comparable securities would result 
in an additional decrease in the fair value of $52 thousand. For municipal and other tax-exempt securities rated below 
investment grade by at least one of the nationally-recognized rating agencies, a 100 basis point increase in the spread over 
average yields for comparable securities would result in an additional decrease in the fair value of these securities of $362 
thousand.

168

 
 
 
 
 
 
 
A summary of quantitative information about Recurring Fair Value Measurements based on Significant Unobservable Inputs 
(Level 3) as of December 31, 2011 follows (in thousands):

Quantitative Information about Level 3 Recurring Fair Value Measurements

Par
Value

Amortized
Cost6

Fair
Value

Valuation Technique(s)

Unobservable
Input

Range
(Weighted Average)

Available for sale securities

Municipal and other tax-
exempt securities

Investment grade

$

29,200

$

29,466

$

29,327

Discounted cash flows1

Below investment
grade

Total municipal and other
tax-exempt securities

17,000

13,026

13,026

Discounted cash flows1

46,200

42,492

42,353

Other debt securities

5,900

5,900

5,900

Discounted cash flows1

Interest rate
spread

Interest rate
spread

1.00%-1.50% (1.25%)

98.79%-99.60% (99.16%)

6.25%-9.58% (6.93%)

76.45%-76.99% (76.62%)

Interest rate
spread

1.60%-1.80% (1.76%)

100% (100%)

2

3

4

3

5

3

Other assets - private equity 

funds

N/A

N/A

30,902

Net asset value reported by
underlying fund

Net asset value
reported by
underlying fund

N/A

1  Discounted cash flows developed using discount rates primarily based on reference to interest rate spreads for comparable securities of similar duration and 

credit rating as determined by the nationally-recognized rating agencies, adjusted for lack of trading volume

2  Interest rate yields used to value investment grade tax-exempt securities represent a spread of 75 to 80 basis points over average yields for comparable tax-

exempt securities.

3  Represents fair value as a percentage of par value 
4  Interest rate yields determined using a spread of 600 basis points over comparable municipal securities of varying durations.
5  Interest rate yields used to value investment grade taxable securities based on comparable short-term taxable securities which are generally yielding less than 

1%. 

6  Amortized cost reduced by other-than-temporary impairments recorded in earnings. See Note 2 for additional discussion.

Fair Value of Assets and Liabilities Measured on a Non-Recurring Basis

Assets measured at fair value on a non-recurring basis include pension plan assets, which are based on quoted prices in active 
markets for identical instruments, collateral for certain impaired loans and real property and other assets acquired to satisfy 
loans, which are based primarily on comparisons to completed sales of similar assets. In addition, goodwill impairment is 
evaluated based on the fair value of the Company's reporting units. 

The following represents the carrying value of assets measured at fair value on a non-recurring basis and related losses 
recorded during the year. The carrying value represents only those assets with the balance sheet date for which the fair value 
was adjusted during the year:

Carrying Value at December 31, 2012

Fair Value Adjustments for the
Year Ended December 31, 2012
Recognized in:

Quoted Prices
in Active 
Markets for 
Identical 
Instruments

Significant
Other
Observable
Inputs

Significant
Unobservable
Inputs

Gross charge-
offs against
allowance for
loan losses

Net losses and
expenses of
repossessed
assets, net

Impaired loans
Real estate and other repossessed

assets

$

— $
—

$

21,589
39,077

$

3,891
4,421

$

11,615
—

—
15,954

169

 
 
 
 
 
 
 
 
 
 
Carrying Value at December 31, 2011

Fair Value Adjustments for the
Year Ended December 31, 2011
Recognized in:

Quoted Prices
in Active 
Markets for 
Identical 
Instruments

Significant
Other
Observable
Inputs

Significant
Unobservable
Inputs

Gross charge-
offs against
allowance for
loan losses

Net losses and
expenses of
repossessed
assets, net

Impaired loans
Real estate and other repossessed
assets

$

— $
—

$

52,421
57,160

$

1,447
13,100

$

13,829
—

—
14,077

The fair value of collateral-dependent impaired loans and real estate and other repossessed assets and the related fair value 
adjustments are generally based on unadjusted third-party appraisals. Our appraisal review policies require appraised values to 
be supported by observed inputs derived principally from or corroborated by observable market data. Appraisals that are not 
based on observable inputs or that require significant adjustments or fair value measurements that are not based on third-party 
appraisals are considered to be based on significant unobservable inputs. Non-recurring fair value measurements of collateral-
dependent impaired loans and real estate and other repossessed assets based on significant unobservable inputs are generally 
due to estimate of current fair values between appraisal dates. Significant unobservable inputs include listing prices for  
comparable assets, uncorroborated expert opinions or management's knowledge of the collateral or industry. These inputs are 
developed by asset management and workout professional and approved by senior Credit Administration executives.

A summary of quantitative information about Non-recurring Fair Value Measurements based on Significant Unobservable 
Inputs (Level 3) as of December 31, 2012 follows (in thousands):

Quantitative Information about Level 3 Non-recurring Fair Value Measurements

Fair
Value

Valuation
Technique(s)

Unobservable Input

Range
(Weighted Average)

Impaired loans

$

3,891

Appraised value, 
as adjusted

Broker quotes and management's
knowledge of industry and collateral.

N/A

Real estate and other repossessed assets
1  Marketability adjustments includes consideration of estimated costs to sell which is approximately 15% of the fair value. In addition, $345 
thousand of real estate and other repossessed assets at December 31, 2012 are based on uncorroborated expert opinions or management's 
knowledge of the collateral or industry and do not have an independently appraised value. 

4,421

56%-85% (80%)1

Listing value, 
less cost to sell

Marketability adjustments off 
appraised value

A summary of quantitative information about Non-recurring Fair Value Measurements based on Significant Unobservable 
Inputs (Level 3) as of December 31, 2011 follows (in thousands):

Quantitative Information about Level 3 Non-recurring Fair Value Measurements

Fair
Value

Valuation
Technique(s)

Unobservable Input

Range
(Weighted Average)

Impaired loans

$

1,447

Appraised value, 
as adjusted

Broker quotes and management's
knowledge of industry and collateral.

N/A

Real estate and other repossessed assets
1  Marketability adjustments includes consideration of estimated costs to sell which is approximately 15% of the fair value. In addition, $2.4 
million of real estate and other repossessed assets at December 31, 2011 are based on uncorroborated expert opinions or management's 
knowledge of the collateral or industry and do not have an independently appraised value. 

$ 13,100

58%-85%(76%)1

Listing value, 
less cost to sell

Marketability adjustments off
appraised value

The fair value of pension plan assets was approximately $46 million at December 31, 2012 and $44 million at December 31, 
2011, determined by significant other observable inputs. Fair value adjustments of pension plan assets along with changes in 
projected benefit obligation are recognized in other comprehensive income. 

Goodwill and intangible assets, which consist primarily of core deposit intangible assets and other acquired intangibles, for 
each business unit are evaluated for impairment annually as of October 1st or more frequently if conditions indicate that 
impairment may have occurred. The evaluation of possible impairment of intangible assets involves significant judgment based 
upon short-term and long-term projections of future performance. 

170

 
 
 
 
 
 
 
 
 
The fair value of each of our reporting units is estimated by the discounted future earnings method. Income growth is projected 
for each of our reporting units over five years and a terminal value is computed. The projected income stream is converted to 
fair value by using a discount rate that reflects a rate of return required by a willing buyer. Assumptions used to value our 
business units are based on growth rates, volatility, discount rate and market risk premium inherent in our current stock price. 

171

 
 
 
 
 
 
 
Fair Value of Financial Instruments

The following table presents the carrying values and estimated fair values of all financial instruments, including those financial 
assets and liabilities that are not measured and reported at fair value on a recurring basis or non-recurring basis as of 
December 31, 2012 (dollars in thousands):

Cash and cash equivalents

Trading securities:

U.S. Government agency obligations

U.S. agency residential mortgage-backed securities

Municipal and other tax-exempt securities

Other trading securities

Total trading securities

Investment securities:

Municipal and other tax-exempt

U.S. agency residential mortgage-backed securities

Other debt securities

Total investment securities

Available for sale securities:

U.S. Treasury

Municipal and other tax-exempt

U.S. agency residential mortgage-backed securities

Privately issued residential mortgage-backed securities

Commercial mortgage-backed securities guaranteed by 

U.S. government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

Total available for sale securities

Fair value option securities:

U.S. agency residential mortgage-backed securities

Corporate debt securities

      Other securities

Total fair value option securities

Residential mortgage loans held for sale

Loans:

Commercial

Commercial real estate

Residential mortgage

Consumer

Total loans

Allowance for loan losses

Net loans

Mortgage servicing rights

Derivative instruments with positive fair value, net of cash

margin

Other assets – private equity funds

Deposits with no stated maturity

Time deposits

Other borrowings

Subordinated debentures

Derivative instruments with negative fair value, net of cash

margin

Carrying
Value

$

1,286,239

Range of
Contractual
Yields

Average
Re-pricing
(in years)

Discount
Rate

Estimated
Fair
Value

$

1,286,239

16,545

86,361

90,326

20,870

214,102

235,940

85,943

206,575

528,458

1,002

87,142

9,889,821

325,163

895,075

36,389

25,072

27,557

11,287,221

257,040

26,486

770

284,296

293,762

7,606,505

2,208,217

2,110,773

388,748

12,314,243

—

12,314,243

100,812

338,106

28,169

18,211,068

3,037,708

2,696,574

345,675

283,589

0.21 - 30.00

0.21 - 18.00

0.38 - 18.00

0.38 - 21.00

0.69

0.92

3.34

0.32

0.51 - 3.59

1.26 - 3.18

0.86 - 3.09

1.37 - 3.60

0.01 - 9.64

0.09 - 5.25

1.00 - 5.00

2.15

—

3.56

0.80 - 1.15

0.09 - 2.67

2.40%

16,545

86,361

90,326

20,870

214,102

232,700

82,767

184,067

499,534

1,002

87,142

9,889,821

325,163

895,075

36,389

25,072

27,557

11,287,221

257,040

26,486

770

284,296

293,762

7,641,912

2,228,999

2,045,040

395,505

12,311,456

(215,507)

12,095,949

100,812

338,106

28,169

18,211,068

2,967,992

2,706,221

347,633

283,589

172

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents the carrying values and estimated fair values of all financial instruments, including those financial 
assets and liabilities that are not measured and reported at fair value on a recurring basis or non-recurring basis as of 
December 31, 2011 (dollars in thousands):

Carrying
Value

$

986,365

Range of
Contractual
Yields

Average
Re-pricing
(in years)

Discount
Rate

Estimated
Fair
Value

$

986,365

Cash and cash equivalents

Trading securities:

Obligations of the U.S. government

U.S. agency residential mortgage-backed securities

Municipal and other tax-exempt securities

Other trading securities

Total trading securities

Investment securities:

Municipal and other tax-exempt

U.S. agency residential mortgage-backed securities

Other debt securities

Total investment securities

Available for sale securities:

U.S. Treasury

Municipal and other tax-exempt

22,203

12,379

39,345

2,873

76,800

128,697

121,704

188,835

439,236

1,006

68,837

U.S. agency residential mortgage-backed securities

9,588,177

Privately issued residential mortgage-backed

securities

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

Total available for sale securities

Fair value option securities:

U.S. agency residential mortgage-backed securities

Corporate debt securities

Total fair value option securities

Residential mortgage loans held for sale

419,166

36,495

18,446

47,238

10,179,365

626,109

25,117

651,226

188,125

Loans:

Commercial

Commercial real estate

Residential mortgage

Consumer

Total loans

Allowance for loan losses

Net loans

Mortgage servicing rights

Derivative instruments with positive fair value, net of

cash margin

Other assets – private equity funds

Deposits with no stated maturity

Time deposits

Other borrowings

Subordinated debentures

6,571,454

0.25 - 30.00

2,279,909

0.38 - 18.00

1,970,461

0.38 - 18.00

447,919

0.38 - 21.00

0.57

1.26

3.26

0.42

0.63 - 3.85

0.28 - 3.51

1.14 - 3.70

1.88 - 3.88

11,269,743

(253,481)

11,016,262

86,783

293,859

30,902

15,380,598

3,381,982

2,370,867

0.01 - 9.64

0.25 - 6.58

398,881

5.19 - 5.82

2.07

—

1.44

Derivative instruments with negative fair value, net of

cash margin

236,522

173

1.02 - 1.43

0.04 - 2.76

3.29%

411,243

236,522

22,203

12,379

39,345

2,873

76,800

133,670

120,536

208,451

462,657

1,006

68,837

9,588,177

419,166

36,495

18,446

47,238

10,179,365

626,109

25,117

651,226

188,125

6,517,795

2,267,375

2,034,898

436,490

11,256,558

—

11,256,558

86,783

293,859

30,902

15,380,598

3,441,610

2,369,224

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Because no market exists for certain of these financial instruments and management does not intend to sell these financial 
instruments, the fair values shown in the tables above may not represent values at which the respective financial instruments 
could be sold individually or in the aggregate at the given reporting date.

The following methods and assumptions were used in estimating the fair value of these financial instruments:

Cash and Cash Equivalents

The book value reported in the consolidated balance sheet for cash and short-term instruments approximates those assets’ fair 
values.

Securities

The fair values of securities are generally based on Significant Other Observable Inputs such as quoted prices for comparable 
instruments or interest rates and credit spreads, yield curves, volatilities prepayment speeds and loss severities. 

Loans

The fair value of loans, excluding loans held for sale, are based on discounted cash flow analyses using interest rates and credit 
and liquidity spreads currently being offered for loans with similar remaining terms to maturity and risk, adjusted for the impact 
of interest rate floors and ceilings which are classified as Significant Unobservable Inputs. The fair values of loans were 
estimated to approximate their discounted cash flows less loan loss allowances allocated to these loans of $171 million at 
December 31, 2012 and $207 million at December 31, 2011.

Deposits

The fair values of time deposits are based on discounted cash flow analyses using interest rates currently being offered on 
similar transactions which are considered Significant Unobservable Inputs. Estimated fair value of deposits with no stated 
maturity, which includes demand deposits, transaction deposits, money market deposits and savings accounts, is equal to the 
amount payable on demand. Although market premiums paid reflect an additional value for these low cost deposits, adjusting 
fair value for the expected benefit of these deposits is prohibited. Accordingly, the positive effect of such deposits is not 
included in the tables above.

Other Borrowings and Subordinated Debentures

The fair values of these instruments are based upon discounted cash flow analyses using interest rates currently being offered 
on similar instruments which are considered Significant Unobservable Inputs

Off-Balance Sheet Instruments

The fair values of commercial loan commitments are based on fees currently charged to enter into similar agreements, taking 
into account the remaining terms of the agreements. The fair values of these off-balance sheet instruments were not significant 
at December 31, 2012 or December 31, 2011.

Fair Value Election

As more fully disclosed in Note 2 and Note 7 to the Consolidated Financial Statements, the Company has elected to carry all 
residential mortgage-backed securities which have been designated as economic hedges against changes in the fair value of 
mortgage servicing rights, certain corporate debt securities economically hedged by derivative contracts to manage interest rate 
risk and all residential mortgage loans originated for sale at fair value. Changes in the fair value of these financial instruments 
are recognized in earnings.

174

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(19) Parent Company Only Financial Statements 

Summarized financial information for BOK Financial – Parent Company Only follows:

Balance Sheets

(In thousands)

Assets

Cash and cash equivalents

Available for sale securities

Investment in subsidiaries

Other assets

Total assets

Liabilities and Shareholders’ Equity

Other liabilities

Total liabilities

Shareholders’ equity:

Common stock

Capital surplus

Retained earnings

Treasury stock

December 31,

2012

2011

$

457,514

$

386,695

44,881

40,766

2,464,729

2,317,900

4,324

8,682

$

2,971,448

$

2,754,043

$

13,588

$

13,588

3,575

3,575

4

4

859,278

818,817

2,137,541

1,953,332

(188,883)

(150,664)

Accumulated other comprehensive income

149,920

128,979

Total shareholders’ equity

2,957,860

2,750,468

Total liabilities and shareholders’ equity

$

2,971,448

$

2,754,043

Statements of Earnings

(In thousands)

Year Ended December 31,

2012

2011

2010

Dividends, interest and fees received from subsidiaries

$

275,330

$

270,474

$

280,125

Other revenue

Other-than-temporary impairment losses recognized in earnings

Total revenue

Interest expense

Professional fees and services

Other operating expense

Total expense

Income before taxes and equity in undistributed income of subsidiaries

Federal and state income tax

Income before equity in undistributed income of subsidiaries

Equity in undistributed income of subsidiaries

2,295

(1,099)

2,128

(2,098)

1,883

(1,679)

276,526

270,504

280,329

269

765

3,099

4,133

272,393

(1,706)

274,099

77,092

354

538

7,688

8,580

261,924

(3,169)

265,093

20,782

507

795

(47)

1,255

279,074

415

278,659

(31,905)

Net income attributable to BOK Financial Corp. shareholders

$

351,191

$

285,875

$

246,754

175

 
 
 
 
 
 
 
 
 
 
 
Statements of Cash Flows

(In thousands)

Cash flows from operating activities:

Net income

Adjustments to reconcile net income to net cash provided by 

operating activities:

Year Ended December 31,

2012

2011

2010

$

351,191

$

285,875

$

246,754

Equity in undistributed income of subsidiaries

(77,092)

(20,782)

Tax benefit (expense) on exercise of stock options

Change in other assets

Change in other liabilities

Net cash provided by operating activities

Cash flows from investing activities:

Purchases of available for sale securities

Sales of available for sale securities

Investment in subsidiaries

Acquisitions, net of cash acquired

Net cash provided by (used in) investing activities

Cash flows from financing activities:

Issuance of common and treasury stock, net

Dividends paid

Repurchase of common stock

Net cash used in financing activities

Net increase in cash and cash equivalents

Cash and cash equivalents at beginning of period

Cash and cash equivalents at end of period

Cash paid for interest

(20) Subsequent Events 

120

4,237

(5,085)

273,371

(5,343)

4,781

(9,100)

(20,000)

(29,662)

14,650

(166,982)

(20,558)

(172,890)

70,819

386,695

457,514

269

$

$

659

15,249

(18,884)

262,117

(3,797)

16,500

(7,250)

—

5,453

14,541

(76,423)

(26,446)

(88,328)

179,242

207,453

386,695

354

$

$

$

$

31,905

(425)

20,713

(20,216)

278,731

(10,669)

—

(21,692)

—

(32,361)

8,552

(66,557)

—

(58,005)

188,365

19,088

207,453

507

The Company evaluated events from the date of the consolidated financial statements on December 31, 2012 through the 
issuance of those consolidated financial statements included in this Annual Report on Form 10-K. No events were identified 
requiring recognition in and/or disclosure in the consolidated financial statements.

176

 
 
 
 
 
 
 
 
 
 
 
177

 
 
 
 
 
 
 
Annual Financial Summary – Unaudited
Consolidated Daily Average Balances, Average Yields and Rates

(Dollars in Thousands, Except Per Share Data)

Assets

Funds sold and resell agreements
Trading securities
Investment securities

Taxable3
Tax-exempt3

Total investment securities
Available for sale securities

Taxable3
Tax-exempt3

Total available for sale securities3
Fair value option securities
Residential mortgage loans held for sale
Loans2
Less: allowance for loan losses
Loans, net of allowance
Total earning assets3

Cash and other assets
Total assets

Liabilities and equity

Interest-bearing deposits:

Transaction
Savings
Time

Total interest-bearing deposits
Funds purchased
Repurchase agreements
Other borrowings
Subordinated debentures

Total interest-bearing liabilities
Non-interest bearing demand deposits
Other liabilities
Total equity

Total liabilities and equity

Tax-equivalent Net Interest Revenue3
Tax-equivalent Net Interest Revenue to Earning Assets3
Less tax-equivalent adjustment1
Net Interest Revenue
Provision for allowance for credit losses
Other operating revenue
Other operating expense
Income before taxes
Federal and state income tax
Net income before non-controlling interest
Net income attributable to non-controlling interest
Net income attributable to BOK Financial Corp.
Earnings Per Average Common Share Equivalent:

Net income:
Basic
Diluted

Year Ended
December 31, 2012

Average
Balance

Revenue/
Expense1

Yield/
Rate

12
2,138

16,848
5,601
22,449

237,235
3,716
240,951
8,456
8,185
518,784

518,784
800,975

14,300
540
52,173
67,013
2,095
1,008
3,428
13,778
87,322

0.07%
1.59%

5.88%
4.06%
5.29%

2.36%
4.55%
2.37%
2.45%
3.59%
4.44%

4.53%
3.52%

0.16%
0.21%
1.68%
0.54%
0.14%
0.09%
2.20%
3.79%
0.56%

$

17,000
134,176

$

286,626
145,899
432,525

10,565,459
82,652
10,648,111
379,603
227,795
11,696,054
238,806
11,457,248
23,296,458
2,992,693
26,289,151

9,040,626
261,822
3,114,046
12,416,494
1,512,711
1,072,650
155,664
363,699
15,521,218
6,590,283
1,271,695
2,905,955
26,289,151

$

$

$

$

$

713,653

2.96%
3.14%

9,327
704,326
(22,000)
666,111
849,573
542,864
188,740
354,124
2,933
351,191

5.15
5.13

$

$
$

1.  Tax equivalent at the statutory federal and state rates for the periods presented. The taxable equivalent adjustments shown are for comparative purposes.
2.  The loan averages included loans on which the accrual of interest has been discontinued and are stated net of unearned income. See Note 1 of Notes to the 

Consolidated Financial Statements for a description of income recognition policy.

3.  Yield calculations exclude security trades that have been recorded on trade date with no corresponding interest income.

178

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Financial Summary – Unaudited (continued)
Consolidated Daily Average Balances, Average Yields and Rates

(Dollars in Thousands, Except Per Share Data)

Year Ended

December 31, 2011

Average
Balance

Revenue/
Expense1

Yield/
Rate

Average
Balance

December 31, 2010
Revenue/
Expense1

Yield/
Rate

$

$

13,441
81,978

Assets

Funds sold and resell agreements
Trading securities
Investment securities

Taxable3
Tax-exempt3

Total investment securities
Available for sale securities

Taxable3
Tax-exempt3

Total available for sale securities3
Fair value option securities
Residential mortgage loans held for sale
Loans2
Less: allowance for loan losses
Loans, net of allowance
Total earning assets3

Cash and other assets
Total assets

Liabilities and equity

Interest-bearing deposits:

Transaction
Savings
Time

Total interest-bearing deposits
Funds purchased
Repurchase agreements
Other borrowings
Subordinated debentures

Total interest-bearing liabilities
Non-interest bearing demand deposits
Other liabilities
Total equity

Total liabilities and equity

$

211,949
155,707
367,656

9,578,869
68,549
9,647,418
543,318
154,794
10,841,341
284,516
10,556,825
21,365,430
3,129,431
24,494,861

9,349,760
212,443
3,587,698
13,149,901
1,046,114
1,096,615
137,122
398,790
15,828,542
4,877,906
1,106,548
2,681,865
24,494,861

$

$

$

15
2,486

12,581
7,562
20,143

259,871
3,566
263,437
18,649
6,492
509,462

509,462
820,684

23,415
719
64,756
88,890
917
2,453
5,456
22,385
120,101

27
2,782

7,229
10,155
17,384

283,583
3,664
287,247
17,403
9,261
526,136

526,136
860,240

38,886
719
66,660
106,265
2,231
6,028
5,075
22,431
142,030

0.11% $
3.03%

$

23,743
68,286

5.94%
4.86%
5.48%

2.83%
5.20%
2.84%
3.63%
4.19%
4.70%

4.83%
3.92%

108,240
209,427
317,667

9,000,677
66,820
9,067,497
470,488
214,347
10,917,966
309,279
10,608,687
20,770,715
3,035,084
$ 23,805,799

$

0.25% $ 8,573,117
184,099
0.34%
3,712,140
1.80%
12,469,356
0.68%
1,185,741
0.09%
1,130,082
0.22%
1,537,025
3.98%
398,619
5.61%
16,720,823
0.76%
3,789,375
870,958
2,424,643
$ 23,805,799

Tax-equivalent Net Interest Revenue3
Tax-equivalent Net Interest Revenue to Earning Assets3
Less tax-equivalent adjustment1
Net Interest Revenue
Provision for allowance for credit losses
Other operating revenue
Other operating expense
Income before taxes
Federal and state income tax
Net income before non-controlling interest
Net income attributable to non-controlling interest
Net income attributable to BOK Financial Corp.
Earnings Per Average Common Share Equivalent:

Net income:
Basic
Diluted

$

700,583

3.16%
3.34%

$

718,210

9,089
691,494
(6,050)
570,535
819,744
448,335
158,511
289,824
3,949
285,875

4.18
4.17

$

$
$

9,158
709,052
105,139
518,058
750,320
371,651
123,357
248,294
1,540
246,754

3.63
3.61

$

$
$

1.  Tax equivalent at the statutory federal and state rates for the periods presented. The taxable equivalent adjustments shown are for comparative purposes.
2.  The loan averages included loans on which the accrual of interest has been discontinued and are stated net of unearned income. See Note 1 of Notes to the 

Consolidated Financial Statements for a description of income recognition policy.

3.  Yield calculations exclude security trades that have been recorded on trade date with no corresponding interest income.

179

0.11%
4.07%

6.68%
4.89%
5.50%

3.27%
5.48%
3.28%
4.08%
4.32%
4.82%

4.96%
4.22%

0.45%
0.39%
2.40%
0.85%
0.19%
0.53%
0.33%
5.63%
0.85%

3.37%
3.52%

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Quarterly Financial Summary – Unaudited
Consolidated Daily Average Balances, Average Yields and Rates

(In Thousands, Except Per Share Data)

Three Months Ended

Average
Balance

December 31, 2012
Revenue/
Expense1

Yield/
Rate

Average
Balance

Revenue/
Expense1

Yield/
Rate

September 30, 2012

0.07%
2.12%

5.83%
4.12%
5.33%

2.36%
4.70%
2.38%
2.27%
3.48%
4.33%

4.42%
3.47%

0.16%
0.19%
1.61%
0.53%
0.15%
0.10%
3.03%
2.79%
0.52%

2.95%

3.12%

Assets

Funds sold and resell agreements
Trading securities
Investment securities

Taxable3
Tax-exempt3

Total investment securities
Available for sale securities

Taxable3
Tax-exempt3

Total available for sale securities3
Fair value option securities
Residential mortgage loans held for sale
Loans2
Less allowance for loan losses
Loans, net of allowance
Total earning assets3

Cash and other assets
Total assets
Liabilities and equity

Interest-bearing deposits:

Transaction
Savings
Time

Total interest-bearing deposits
Funds purchased
Repurchase agreements
Other borrowings
Subordinated debentures

Total interest-bearing liabilities
Non-interest bearing demand deposits
Other liabilities
Total equity

Total liabilities and equity
Tax-equivalent Net Interest Revenue3
Tax-equivalent Net Interest Revenue to 
Earning Assets3
Less tax-equivalent adjustment1
Net Interest Revenue
Provision for (reduction of ) allowance for

credit losses

Other operating revenue
Other operating expense
Income before taxes
Federal and state income tax
Net income before non-controlling interest
Net income (loss) attributable to non-

controlling interest

Net income attributable to BOK Financial

Corp.

Earnings Per Average Common Share
Equivalent:

Net income:
Basic
Diluted

3
441

4,008
1,379
5,387

56,514
836
57,350
772
2,323
130,510

130,510
196,786

3,496
124
13,588
17,208
477
197
824
2,239
20,945

$

19,553
165,109

$

271,957
202,128
474,085

11,394,797
87,415
11,482,212
292,490
272,581
11,989,319
229,095
11,760,224
24,466,254
3,030,522
27,496,776

9,343,421
278,714
3,010,367
12,632,502
1,295,442
900,131
364,425
347,613
15,540,113
7,505,074
1,480,102
2,971,487
27,496,776

$

$

$

$

$

175,841

2,472
173,369

(14,000)

162,626
222,085
127,910
44,293
83,617

1,051

82,566

1.21
1.21

$

$
$

3
703

4,124
1,212
5,336

59,482
1,044
60,526
1,886
2,310
127,816

127,816
198,580

3,406
127
12,384
15,917
632
281
739
2,475
20,044

0.06% $
1.06%

17,837
132,213

$

281,347
127,299
408,646

10,969,610
88,445
11,058,055
336,160
264,024
11,739,662
231,177
11,508,485
23,725,420
2,862,752
26,588,172

8,719,648
267,498
3,068,870
12,056,016
1,678,006
1,112,847
97,003
352,432
15,296,304
6,718,572
1,626,643
2,946,653
26,588,172

$

5.86%
2.93%
4.67%

2.08%
3.80%
2.10%
1.58%
3.39%
4.33%

4.41%
3.30%

$

0.15% $
0.18%
1.80%
0.54%
0.15%
0.09%
0.90%
2.56%
0.54%

$

2.76%

2.95%

$

178,536

2,509
176,027

—

179,944
222,340
133,631
45,778
87,853

471

87,382

1.28
1.27

$

$
$

1.  Tax equivalent at the statutory federal and state rates for the periods presented. The taxable equivalent adjustments shown are for comparative purposes.
2.  The loan averages included loans on which the accrual of interest has been discontinued and are stated net of unearned income.
3.  Yield calculations exclude security trades that have been recorded on trade date with no corresponding interest income.

180

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Average Balance

June 30, 2012
Revenue /
Expense1

Yield / Rate Average Balance

Three Months Ended
March 31, 2012
Revenue / 
Expense1

Yield / Rate Average Balance

Revenue / 
Expense1

Yield / Rate

December 31, 2011

0.08% $
1.53%

$

11,385
95,293

0.07% $
1.88%

$

12,035
97,972

4
548

4,282
1,461
5,743

61,583
943
62,526
2,311
1,784
132,391

132,391
205,307

3,572
147
12,671
16,390
674
265
853
3,512
21,694

$

19,187
143,770

$

290,557
125,727
416,284

10,007,368
83,911
10,091,279
335,965
191,311
11,614,722
242,605
11,372,117
22,569,913
2,968,604
25,538,517

8,779,659
259,386
3,132,220
12,171,265
1,740,354
1,095,298
86,667
357,609
15,451,193
6,278,342
940,249
2,868,733
25,538,517

$

$

$

$

$

183,613

2,252
181,361

(8,000)

186,260
223,011
152,610
53,149
99,461

1,833

97,628

1.43
1.43

$

$
$

302,861
128,029
430,890

9,876,508
70,719
9,947,227
555,233
182,372
11,436,811
252,538
11,184,273
22,406,673
3,109,910
25,516,583

9,319,978
241,442
3,246,362
12,807,782
1,337,614
1,183,778
72,911
397,440
15,799,525
5,847,682
1,034,143
2,835,233
25,516,583

$

5.93%
4.90%
5.63%

2.52%
4.69%
2.54%
2.62%
3.75%
4.58%

4.68%
3.69%

$

0.16% $
0.23%
1.63%
0.54%
0.16%
0.10%
3.96%
3.95%
0.56%

$

3.13%

3.30%

2
446

4,434
1,549
5,983

59,656
893
60,549
3,487
1,768
128,067

128,067
200,302

3,826
142
13,530
17,498
312
265
1,012
5,552
24,639

$

175,663

2,094
173,569

—

137,281
182,137
128,713
45,520
83,193

(422)

83,615

1.22
1.22

$

$
$

181

0.10%
2.79%

5.91%
4.81%
5.59%

2.37%
5.14%
2.39%
2.98%
4.01%
4.65%

4.76%
3.69%

0.18%
0.26%
1.70%
0.59%
0.06%
0.13%
4.75%
5.61%
0.66%

3.03%

3.20%

314,217
129,109
443,326

9,845,351
69,172
9,914,523
660,025
201,242
11,152,315
266,473
10,885,842
22,214,965
3,422,475
25,637,440

9,276,608
220,236
3,485,059
12,981,903
1,197,154
1,189,861
88,489
398,858
15,856,265
5,588,596
1,422,092
2,770,487
25,637,440

$

5.89%
4.87%
5.59%

2.48%
5.17%
2.50%
2.79%
3.90%
4.50%

4.61%
3.64%

$

0.17% $
0.24%
1.68%
0.55%
0.09%
0.09%
5.58%
5.62%
0.63%

$

3.01%

3.19%

3
689

4,677
1,565
6,242

54,839
896
55,735
4,877
2,032
130,736

130,736
200,314

4,213
146
14,922
19,281
186
404
1,059
5,640
26,570

$

173,744

2,274
171,470

(15,000)

137,812
218,982
105,300
37,396
67,904

911

66,993

0.98
0.98

$

$
$

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE

None.

ITEM 9A.  CONTROLS AND PROCEDURES

As of the end of the period covered by this report and pursuant to Rule 13a-15 of the Securities Exchange Act of 1934 (the 
“Exchange Act”), the Company's management, including the Chief Executive Officer and Chief Financial Officer, conducted an 
evaluation of the effectiveness and design of the Company's disclosure controls and procedures (as that term is defined in Rules 
13a-15(e) and 15d-15(e) of the Exchange Act). Based upon that evaluation, the Company's Chief Executive Officer and Chief 
Financial Officer concluded, as of the end of the period covered by this report, that the Company's disclosure controls and 
procedures were effective in recording, processing, summarizing and reporting information required to be disclosed by the 
Company, within the time periods specified in the Securities and Exchange Commission's rules and forms.

In addition and as of the end of the period covered by this report, there have been no changes in internal control over financial 
reporting (as defined in Rule 13a-15(f) and 15d-15(f), as amended, of the Exchange Act) during the Company's fourth fiscal 
quarter that have materially affected, or are reasonably likely to materially affect, the internal control over financial reporting.

The Report of Management on Financial Statements and Management's Report on Internal Control over Financial Reporting 
appear within Item 8, “Financial Statements and Supplementary Data.” The independent registered public accounting firm, 
Ernst & Young LLP, has audited the financial statements included in Item 8 and has issued an audit report on the Company's 
internal control over financial reporting, which appears therein.

ITEM 9B.  OTHER INFORMATION

None.

PART III

ITEM 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The information set forth under the headings “Election of Directors,” “Executive Officers, “Insider Reporting,” “Director 
Nominations,” and “Risk Oversight and Audit Committee” in BOK Financial's 2013 Annual Proxy Statement is incorporated 
herein by reference.

The Company has a Code of Ethics which is applicable to all Directors, officers and employees of the Company, including the 
Chief Executive Officer and the Chief Financial Officer, the principal executive officer and principal financial and accounting 
officer, respectively. A copy of the Code of Ethics will be provided without charge to any person who requests it by writing to 
the Company's headquarters at Bank of Oklahoma Tower, P.O. Box 2300, Tulsa, Oklahoma 74192 or telephoning the Chief 
Auditor at (918) 588-6000. The Company will also make available amendments to or waivers from its Code of Ethics 
applicable to Directors or executive officers, including the Chief Executive Officer and the Chief Financial Officer, in 
accordance with all applicable laws and regulations.

There are no material changes to the procedures by which security holders may recommend nominees to the Company's board 
of directors since the Company's 2012 Annual Proxy Statement to Shareholders.

ITEM 11.  EXECUTIVE COMPENSATION

The information set forth under the heading “Compensation Discussion and Analysis,” “Compensation Committee Interlocks 
and Insider Participation, “Compensation Committee Report,” “Executive Compensation Tables,” and “Director 
Compensation” in BOK Financial's 2013 Annual Proxy Statement is incorporated herein by reference.

182

 
 
 
 
 
 
 
 
 
ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 
RELATED STOCKHOLDER MATTERS

The information set forth under the headings “Security Ownership of Certain Beneficial Owners and Management” and 
“Election of Directors” in BOK Financial's 2013 Annual Proxy Statement is incorporated herein by reference.

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

Information regarding related parties is set forth in Note 13 of the Company's Notes to Consolidated Financial Statements, 
which appears elsewhere herein. Additionally, the information set forth under the headings “Certain Transactions,” “Director 
Independence” and “Related Party Transaction Review and Approval Process” in BOK Financial's 2013 Annual Proxy 
Statement is incorporated herein by reference.

ITEM 14.  PRINCIPAL ACCOUNTANT FEES AND SERVICES

The information set forth under the heading “Principal Accountant Fees and Services” in BOK Financial's 2013 Annual Proxy 
Statement is incorporated herein by reference.

PART IV

ITEM 15.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES

(a) (1)  Financial Statements

The following financial statements of BOK Financial Corporation are filed as part of this Form 10-K in Item 8:

Consolidated Statements of Earnings for the years ended December 31, 2012, 2011 and 2010
Consolidated Balance Sheets as of December 31, 2012 and 2011
Consolidated Statements of Cash Flows for the years ended December 31, 2012, 2011 and 2010
Consolidated Statements of Changes in Shareholders' Equity for the years ended December 31, 2012, 2011 and 2010
Notes to Consolidated Financial Statements
Annual Financial Summary - Unaudited
Quarterly Financial Summary - Unaudited
Quarterly Earnings Trends - Unaudited
Reports of Independent Registered Public Accounting Firm

(a) (2)  Financial Statement Schedules

The schedules to the consolidated financial statements required by Regulation S-X are not required under the related 
instructions or are inapplicable and are therefore omitted.

183

 
 
 
 
 
 
 
(a) (3)  Exhibits

Exhibit
Number

Description of Exhibit

The Articles of Incorporation of BOK Financial, incorporated by reference to (i) Amended and
Restated Certificate of Incorporation of BOK Financial filed with the Oklahoma Secretary of
State on May 28, 1991, filed as Exhibit 3.0 to S-1 Registration Statement No. 33-90450, and (ii)
Amendment attached as Exhibit A to Information Statement and Prospectus Supplement filed
November 20, 1991.

Bylaws of BOK Financial, incorporated by reference to Exhibit 3.1 of S-1 Registration Statement
No. 33-90450.

3.0

3.1

3.1(a)

Bylaws of BOK Financial, as amended and restated as of October 30, 2007, incorporated by
reference to Exhibit 3.1 of Form 8-K filed on November 5, 2007.

4.0

10.0

10.1

10.2

10.3

10.4

10.4(a)

10.4(b)

10.4(c)

10.4 (d)

10.4 (e)

10.4 (f)

10.4 (g)

10.4.2

The rights of the holders of the Common Stock and Preferred Stock of BOK Financial are set
forth in its Certificate of Incorporation.

Purchase and Sale Agreement dated October 25, 1990, among BOK Financial, Kaiser, and the
FDIC, incorporated by reference to Exhibit 2.0 of S-1 Registration Statement No. 33-90450.

Amendment to Purchase and Sale Agreement effective March 29, 1991, among BOK Financial, 
Kaiser, and the FDIC, incorporated by reference to Exhibit 2.2 of S-1 Registration Statement No. 
33-90450.

Letter agreement dated April 12, 1991, among BOK Financial, Kaiser, and the FDIC, incorporated
by reference to Exhibit 2.3 of S-1 Registration Statement No. 33-90450.

Second Amendment to Purchase and Sale Agreement effective April 15, 1991, among BOK
Financial, Kaiser, and the FDIC, incorporated by reference to Exhibit 2.4 of S-1 Registration
Statement No. 33-90450.

Employment and Compensation Agreements.

Employment Agreement between BOK Financial and Stanley A. Lybarger, incorporated by
reference to Exhibit 10.4(a) of Form 10-K for the fiscal year ended December 31, 1991.

Amendment to 1991 Employment Agreement between BOK Financial and Stanley A. Lybarger,
incorporated by reference to Exhibit 10.4(b) of Form 10-K for the fiscal year ended December 31,
2001.

Amended and Restated Deferred Compensation Agreement (Amended as of September 1, 2003)
between Stanley A. Lybarger and BOK Financial Corporation, incorporated by reference to
Exhibit 10.4 (c) of Form 10-Q for the quarter ended September 30, 2003.

409A Deferred Compensation Agreement between Stanley A. Lybarger and BOK Financial
Corporation dated December 31, 2004, incorporated by reference to Exhibit 10.4 (d) of Form 8-K
filed on January 5, 2005.

Guaranty by George B. Kaiser in favor of Stanley A. Lybarger dated March 7, 2005, incorporated
by reference to Exhibit 10.4 (e) of Form 10-K for the fiscal year ended December 31, 2004.

Third Amendment to 1991 Employment Agreement between Stanley A. Lybarger and Bank of
Oklahoma, National Association, incorporated by reference to Exhibit 10.4 (f) of Form 10-K for
the fiscal year ended December 31, 2007.

Amended and Restated Employment Agreement dated December 26, 2008 between BOK
Financial Corporation and Stanley A. Lybarger, incorporated by reference to Exhibit 99 (a) of
Form 8-K filed on December 26, 2008.

Amended and Restated Deferred Compensation Agreement (Amended as of December 1, 2003)
between Steven G. Bradshaw and BOK Financial Corporation, incorporated by reference to
Exhibit 10.4.2 of Form 10-K for the fiscal year ended December 31, 2003.

184

 
 
 
 
 
 
 
 
 
10.4.2 (a)

10.4.2 (b)

10.4.4

10.4.5

10.4.5 (a)

10.4.5 (b)

10.4.7

10.4.7 (a)

10.4.8

10.4.9

409A Deferred Compensation Agreement between Steven G. Bradshaw and BOK Financial
Corporation dated December 31, 2004, incorporated by reference to Exhibit 10.4.2 (a) of Form 8-
K filed on January 5, 2005.

Employment Agreement between BOK Financial and Steven G. Bradshaw dated September 29,
2003, incorporated by reference to Exhibit 10.4.2 (b) of Form 10-K for the fiscal year ended
December 31, 2004.

Amended and Restated Employment Agreement (Amended as of June 14, 2002) among First
National Bank of Park Cities, BOK Financial Corporation and C. Fred Ball, Jr., incorporated by
reference to Exhibit 10.4.4 of Form 10-K for the fiscal year ended December 31, 2003.

409A Deferred Compensation Agreement between Daniel H. Ellinor and BOK Financial
Corporation dated December 31, 2004, incorporated by reference to Exhibit 10.4.5 of Form 8-K
filed on January 5, 2005.

Employment Agreement between BOK Financial and Dan H. Ellinor dated August 29, 2003,
incorporated by reference to Exhibit 10.4.5 (a) of Form 10-K for the fiscal year ended December
31, 2004.

Deferred Compensation Agreement dated November 28, 2003 between Daniel H. Ellinor and
BOK Financial Corporation, incorporated by reference to Exhibit 10.4.5 (b) of Form 10-K for the
fiscal year ended December 31, 2004.

409A Deferred Compensation Agreement between Steven E. Nell and BOK Financial Corporation
dated December 31, 2004, incorporated by reference to Exhibit 10.4.7 of Form 8-K filed on
January 5, 2005.

Amended and Restated Deferred Compensation Agreement (Amended as of December 1, 2003)
between Steven E. Nell and BOK Financial Corporation, incorporated by reference to Exhibit
10.4.7 (a) of Form 10-K for the fiscal year ended December 31, 2004.

Employment Agreement dated August 1, 2005 between BOK Financial Corporation and Donald
T. Parker, incorporated by reference to Exhibit 99 (a) of Form 8-K filed on February 1, 2006.

Employment Agreement dated April 4, 2008 between Bank of Texas, NA, and Norman P. 
Bagwell, filed herewith.

10.4.9 (a)

First Amendment of Employment Agreement dated June 30, 2011 between Bank of Texas, a 
division of BOKF, NA, and Norman P. Bagwell, filed herewith.

10.6

10.7.7

10.7.8

10.7.9

10.7.10

10.7.11

10.7.12

10.7.13

10.7.14

Capitalization and Stock Purchase Agreement dated May 20, 1991, between BOK Financial and
Kaiser, incorporated by reference to Exhibit 10.6 of S-1 Registration Statement No. 33-90450.

BOK Financial Corporation 2001 Stock Option Plan, incorporated by reference to Exhibit 4.0 of
S-8 Registration Statement No. 333-62578.

BOK Financial Corporation Directors' Stock Compensation Plan, incorporated by reference to
Exhibit 4.0 of S-8 Registration Statement No. 33-79836.

Bank of Oklahoma Thrift Plan (Amended and Restated Effective as of January 1, 1995),
incorporated by reference to Exhibit 10.7.6 of Form 10-K for the year ended December 31, 1994.

Trust Agreement for the Bank of Oklahoma Thrift Plan (December 30, 1994), incorporated by
reference to Exhibit 10.7.7 of Form 10-K for the year ended December 31, 1994.

BOK Financial Corporation 2003 Stock Option Plan, incorporated by reference to Exhibit 4.0 of
S-8 Registration Statement No. 333-106531.

BOK Financial Corporation 2003 Executive Incentive Plan, incorporated by reference to Exhibit
4.0 of S-8 Registration Statement No. 333-106530.

10b5-1 Repurchase Plan between BOK Financial Corporation and BOSC, Inc. dated May 27,
2008, incorporated by reference to Exhibit 10.1 of Form 8-K filed May 27, 2008.

BOK Financial Corporation 2003 Executive Incentive Plan, as amended and restated, for the 
Chief Executive Officer and for Direct Reports to the Chief Executive Officer, incorporated by 
reference to the Schedule 14 A Definitive Proxy Statement filed on March 15, 2011.

185

 
 
 
 
 
 
 
BOK Financial Corporation 2011 True-Up Plan, for the Chief Executive Officer and his Direct 
Reports, incorporated by reference to the Schedule 14A Definitive Proxy Statement filed on 
March 15, 2011.

10.7.15

10.8

10.9

21.0

23.0

31.1

31.2

32

99.0

99 (a)

99 (c)

101

 *

Lease Agreement between One Williams Center Co. and National Bank of Tulsa (predecessor to
BOk) dated June 18, 1974, incorporated by reference to Exhibit 10.9 of S-1 Registration
Statement No. 33-90450.

Lease Agreement between Security Capital Real Estate Fund and BOk dated January 1, 1988,
incorporated by reference to Exhibit 10.10 of S-1 Registration Statement No. 33-90450.

Subsidiaries of BOK Financial, filed herewith.

Consent of independent registered public accounting firm - Ernst & Young LLP, filed herewith.

Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of
2002, filed herewith.

Certification of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of
2002, filed herewith.

Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C.
Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, filed
herewith.

Additional Exhibits.

Credit Agreement dated June 9, 2011 between BOK Financial Corporation and participating 
lenders, incorporated by reference to Form 10-Q filed November 6, 2012.

First Amended Debenture dated December 2, 2009 between BOK Financial Corporation and
George B. Kaiser, incorporated by reference to Exhibit 99 (a) of Form 8-K filed December 4,
2009.

Interactive data files pursuant to Rule 405 of Regulation S-T: (i) the Consolidated Balance Sheets,
(ii) the Consolidated Statements of Earnings, (iii) the Consolidated Statements of Changes in
Equity, (iv) the Consolidated Statement of Cash Flows and (v) the Notes to the Consolidated
Financial Statements, filed herewith.*

As provided in Rule 406T of Regulation S-T, this information is furnished and not filed for
purposes of Section 11 and 12 of the Securities Act of 1933 and Section 18 of the Securities
Exchange Act of 1934.

(b)                 Exhibits

See Item 15 (a) (3) above.

(c)                 Financial Statement Schedules

See Item 15 (a) (2) above.

186

 
 
 
 
 
 
 
SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this 
report to be signed on its behalf by the undersigned, thereunto duly authorized.

BOK FINANCIAL CORPORATION

DATE:    February 27, 2013                                                        BY:   /s/ George B. Kaiser                                                               

George B. Kaiser 
Chairman of the Board of Directors

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below on February 27, 2013, 
by the following persons on behalf of the registrant and in the capacities indicated.

/s/ George B. Kaiser

/s/ Stanley A. Lybarger

OFFICERS

George B. Kaiser
Chairman of the Board of Directors

Stanley A. Lybarger
Director, President and Chief Executive Officer

/s/ Steven E. Nell
Steven E. Nell
Executive Vice President and
Chief Financial Officer

/s/ John C. Morrow
John C. Morrow
Senior Vice President and
Chief Accounting Officer

DIRECTORS

/s/ Gregory S. Allen
Gregory S. Allen

C. Fred Ball, Jr.

/s/ Sharon J. Bell
Sharon J. Bell

/s/ Peter C. Boylan, III
Peter C. Boylan, III

/s/ Chester Cadieux, III
Chester Cadieux, III

/s/ Joseph W. Craft, III

Joseph W. Craft, III

/s/ John W. Gibson
John W. Gibson

/s/ David F. Griffin
David F. Griffin

/s/ V. Burns Hargis
V. Burns Hargis

E. Carey Joullian, IV

/s/ Robert J. LaFortune
Robert J. LaFortune

/s/ Steven J. Malcolm
Steven J. Malcolm 

/s/ E.C. Richards

E.C. Richards

Michael C. Turpen

187

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 31.1

CERTIFICATION PURSUANT TO

SECTION 302

OF THE SARBANES-OXLEY ACT OF 2002

FOR THE CHIEF EXECUTIVE OFFICER

I, Stanley A. Lybarger, President and Chief Executive Officer of BOK Financial Corporation (“BOK Financial”), certify that:

1. 

I have reviewed this Annual Report on Form 10-K of BOK Financial;

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading 
with respect to the period covered by this report;

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 
presented in this report;

4.  The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as 
defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed 
under our supervision, to ensure that material information relating to the registrant, including its consolidated 
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is 
being prepared;

b.  Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c.  Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our 

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 
report based on such evaluation; and

d.  Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the 
registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; 
and

5.  The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons 
performing the equivalent functions):

a.  All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 

which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial 
information; and

b.  Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

registrant's internal control over financial reporting.

Date:  February 27, 2013

/s/ Stanley A. Lybarger                                                                     
Stanley A. Lybarger
President
Chief Executive Officer
BOK Financial Corporation

 
 
 
 
 
 
 
 
 
 
Exhibit 31.2

CERTIFICATION PURSUANT TO

SECTION 302

OF THE SARBANES-OXLEY ACT OF 2002

FOR THE CHIEF FINANCIAL OFFICER

I, Steven E. Nell, Chief Financial Officer of BOK Financial Corporation (“BOK Financial”), certify that:

1. 

I have reviewed this Annual Report on Form 10-K of BOK Financial;

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading 
with respect to the period covered by this report;

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 

material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented 
in this report;

4.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 

material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented 
in this report;

5.  The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and 

procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined 
in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 

our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made 
known to us by others within those entities, particularly during the period in which this report is being prepared;

b.  Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c. 

d. 

 Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions 
about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on 
such evaluation; and

 Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the 
registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially 
affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

6.  The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over 

financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing 
the equivalent functions):

a.  All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 

which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial 
information; and

b. 

 Any fraud, whether or not material, that involves management or other employees who have a significant role in the 
registrant's internal control over financial reporting.

Date:  February 27, 2013 

/s/ Steven E. Nell      
Steven E. Nell
Executive Vice President and Chief Financial Officer
BOK Financial Corporation

 
 
 
 
  
 
 
 
 
 
 
 
                                                                            
Exhibit 32

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report of BOK Financial Corporation (“BOK Financial”) on Form 10-K for the fiscal year 
ending December 31, 2012 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), we, 
Stanley A. Lybarger and Steven E. Nell, Chief Executive Officer and Chief Financial Officer, respectively, of BOK Financial, 
certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that to our knowledge:

1.  The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2.  The information contained in the Report fairly presents, in all material respects, the financial condition and results of 

operations of BOK Financial as of, and for, the periods presented.

February 27, 2013

/s/ Stanley A. Lybarger    
Stanley A. Lybarger
President
Chief Executive Officer
BOK Financial Corporation

/s/ Steven E. Nell       
Steven E. Nell
Executive Vice President
Chief Financial Officer
BOK Financial Corporation

 
 
 
 
 
 
 
 
 
 
 
                                                                           
 
                                                                          
191

Copies of BOK Financial Corporation’s Annual Report 
to Shareholders, Quarterly Reports and Form 10-K as 
filed with the Securities and Exchange Commission are 
available without charge upon written request. Analysts, 
shareholders and other investors seeking financial 
information about BOK Financial Corporation are invited 
to contact Susie Hinkle, Vice President, (918) 588-6752. 

Information about BOK Financial Corporation is also 
available at: www.bokf.com

Registered shareholders may reinvest dividends and 
purchase additional shares through the BOK Financial 
Corporation Dividend Reinvestment Plan. Certain 
restrictions apply. Shareholders may obtain a plan 
brochure by writing to Wells Fargo Shareowner Services, 
P.O. Box 64856, St. Paul, MN 55164-0856,  
by calling 1-800-468-9716 or by visiting 
www.shareowneronline.com.

Shareholder Information

Corporate Headquarters:
Bank of Oklahoma Tower
P.O. Box 2300
Tulsa, Oklahoma 74192
(918) 588-6000

Independent Auditors:
Ernst & Young LLP
1700 One Williams Center
Tulsa, Oklahoma 74172
(918) 560-3600

Legal Counsel:
Frederic Dorwart Lawyers
Old City Hall
124 E. Fourth St.
Tulsa, Oklahoma 74103
(918) 583-9922

NASDAQ Global Select Market Symbol: BOKF

Number of Common Shareholders: 835 as of  
January 31, 2013  

Transfer Agent, Registrar and Dividend 
Disbursing Agent 
Wells Fargo Shareowner Services
P.O. Box 64874
St. Paul, MN 55164-0874
1-800-468-9716
www.shareowneronline.com

192

BOK FINANCIAL CORPORATION EXECUTIVE MANAGEMENT

Stanley A. Lybarger
President & Chief Executive Officer

Norman P. Bagwell
Chairman & CEO, Bank of Texas

Daniel H. Ellinor
Senior Executive Vice President 
Commercial Banking, Energy and Commercial Real Estate

Steven G. Bradshaw
Senior Executive Vice President
Consumer Banking and Wealth Management

Steven E. Nell
Executive Vice President, Chief Financial Officer 

Charles E. Cotter
Executive Vice President, Chief Credit Officer

Donald T. Parker
Executive Vice President, Chief Information Officer

BOK FINANCIAL CORPORATION BOARD OF DIRECTORS

Gregory S. Allen 
CEO 
Maine Street Holdings, Inc.

William E. Durrett  
Senior Chairman 
American Fidelity Corporation 

George B. Kaiser 
Chairman 
BOK Financial Corporation and BOKF, NA

C. Fred Ball, Jr. 
Senior Chairman 
Bank of Texas

Sharon J. Bell 
Managing Partner 
Rogers & Bell

Peter C. Boylan, III 
CEO 
Boylan Partners, LLC

Chester Cadieux, III 
Chairman & CEO 
QuikTrip Corporation

Joseph W. Craft, III 
President & CEO 
Alliance Resource Partners, L.P.

John W. Gibson 
Chairman & CEO 
ONEOK, Inc.

David F. Griffin 
President & CEO 
Griffin Communications, L.L.C.

V. Burns Hargis 
President 
Oklahoma State University

E. Carey Joullian, IV 
Chairman, President  & CEO 
Mustang Fuel Corporation

Robert J. LaFortune 
Personal Investments

Stanley A. Lybarger 
President & CEO 
BOK Financial Corporation and BOKF, NA

Steven J. Malcolm 
Retired Chairman, President & CEO 
The Williams Companies, Inc.

Emmet C. Richards 
Manager 
Core Investment Capital, LLC

Michael C. Turpen 
Partner 
Riggs, Abney, Neal, Turpen, Orbison & Lewis