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BOK Financial

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FY2013 Annual Report · BOK Financial
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2013 | Annual Report

DRIVING LONG TERM
SHAREHOLDER VALUE

STRONG PRESENCE IN SOME OF THE 
COUNTRY’S MOST ATTRACTIVE MARKETS

As of 12/31/13

BOKF

Peer Average

Peer Median

Total Shareholder Return
10 yr.

5 yr.

15 yr.

88%

112%

292%

63%

52%

34%

150%

21%

107%

NASDAQ Bank Index

44%

14%

103%

KBW Bank Index

70%

-7%

28%

TSR = ( 

 Stock Price + Dividends) / Initial Price

Source: Bloomberg

  Full Service Banking Markets
  Additional Mortgage Banking Markets 
  Additional Wealth Management Markets

Services are also provided at additional offices not reflected on this map.

CONSISTENT PROFITABILITY 
ACROSS ALL ECONOMIC CYCLES

2013 
PERFORMANCE 
HIGHLIGHTS

 • Achieved net income of $316.6 million or $4.59 per share

 • Grew loan portfolio by 4.2%

 • Delivered non-interest revenue of $603.8 million

 • Maintained pristine credit quality of loan portfolio, allowing a $27.9 million reduction  

in loan loss reserves

 • Increased quarterly dividend to 40 cents per share

 • Successfully completed executive leadership transition

 • Acquired GTrust Financial Corporation, adding $600 million in wealth management assets 
under management and expanding the company’s presence in the Kansas City market.

 
 
 
TO OUR 
SHAREHOLDERS:

placing us in the top quintile of our peer group. During that 

timeframe, we outperformed the peer group median by 120 

percent and the S&P 500 by almost 150 percent.

But at the same time, the current reality is that 2013 was a 

It’s  my  honor  and  pleasure  to  address  you  in  my  first  letter  

challenging year.  While we remained solidly profitable with 

to  shareholders  as  president  and  chief  executive  officer  of  

net  income  of  $316.6  million  or  $4.59  per  diluted  share  in 

BOK  Financial  Corp.  Throughout  my  22-year  career  with  the 

2013,  it  was  the  first  year  since  2008  we  were  unable  to 

corporation  across  a  variety  of  jobs,  I’ve  had  the  opportunity  

grow  earnings.  Our  focus  remains  on  driving  long-term,  

to meet many of you, and I appreciate the support you have 

double-digit  earnings  growth.  Given  the  current  operating  

provided us. Our corporation enjoys an unprecedented share-

environment  for  mid-cap  banks,  this  will  require  us  to  be  

holder  base  consisting  largely  of  long-term  investors  who  

nimble and creative. With that in mind, here are the objectives 

remain unswayed by the quarterly ebbs and flows of the stock 

I have set forth for the corporation for the coming year: 

market. This is a luxury that has enabled us, as an organization, 

to make decisions that drive long-term shareholder value rather 

than short-term quarterly results. We thank you for that. 

1 |

   BUILD LEADING RISK AND COMPLIANCE 
   MANAGEMENT CAPABILITIES.

Delivering the level of results you expect from us may require 

As a result of this long-term view, using virtually any measure 

new products,  new markets,  new business lines or acquisi-

by which a bank’s performance can be tracked, BOK Financial 

tions. At BOK Financial, having the flexibility to consider these 

has  performed  in  the  upper  echelons  of  our  peer  group  in 

growth strategies requires top-notch risk management.

good  times  and  bad.  We  have  a  rock-solid  capital  base  

and pristine credit quality. We have an enviable collection of  

In  the  current  regulatory  environment,  we  face  heightened 

fee-generating  businesses  to  complement  our  traditional  

expectations  and  new  rules.  The  vast  majority  of  these  

consumer  and  commercial  banking  franchises  in  the  lower 

expectations  and  rules  provide  protections  to  customers, 

Midwest  and  Southwest.  Our  leadership  team  has  worked 

shareholders  or  society.  We  believe  that  our  customers  and 

exceptionally  hard  to  forge  this  stable  business  platform,  

shareholders deserve every one of these protections and more. 

and  accordingly,  my  primary  objective  is  to  make  sure  we 

don’t deviate from this long-term view. It’s a great base from 

And  so,  we  are  making  significant  investments  in  people, 

which  to  build,  and  it  has  enabled  BOK  Financial  to  deliver 

technology,  and  business  processes  in  support  of  risk  and 

total shareholder return (TSR) that has far exceeded our peer 

compliance  management.  These  investments  make  our  

group and relevant stock market indices. For the fifteen-year 

company stronger and create opportunity for our colleagues: 

period, ending December 31, 2013, our TSR was 306 percent, 

Seventy  percent  of  the  new  risk  and  compliance  positions  

“We believe we have the right framework to continue to drive long 
term shareholder value. We are a top performing bank, and have 
been  for  more  than  two  decades.  We’ve  accomplished  this  by  
sticking  to  certain  fundamental  principles  while  making  prudent  
and  sometimes  counter-intuitive  investments  in  our  business,  
and by not getting swayed by the latest fads in banking.”

 
 
we added have been filled by existing employees. The com-

the  national  reputation  needed  to  expand  this  business  

pany will be investing heavily in their skill sets, enabling them 

beyond  our  footprint.  In  mid  2013,  we  set  a  new  organiza-

to  meet  the  new  challenges  they  have  accepted.    We  see 

tional strategy for commercial banking under the leadership of 

these  investments  as  critical  to  our  ability  to  produce  

Dan  Ellinor,  our  newly  appointed  Chief  Operating  Officer. 

long-term growth.

2 |

    GROW REVENUE FASTER 
    THAN OUR PEERS.

Loan  growth  remains  perhaps  the  most  important  driver  of 

One  of  Dan’s  first  actions  was  to  organize  our  health  care 

lending activities as a line of business, similar to the model 

we  have  used  in  the  energy  sector.  This  will  enable  us  to 

continue  to  grow  and  expand  this  important  business.  The 

strategy is already paying off. Throughout 2013, health care 

bank earnings.  And while the economy is performing better 

was  the  single  fastest-growing  portfolio  in  our  commercial 

now than it has in the past five years, borrowers in 2013 were 

lending book, with average loan balances growing by nearly 

a bit cautious, taking a wait-and-see approach before making 

18  percent  during  the  year  and  outpacing  the  corporate  

major  investment  commitments  needed  to  drive  significant 

average by more than 350 percent. 

loan growth. Accordingly, our average loan growth in the year 

was  3.91  percent,  compared  to  4.05  percent  in  2012.  The 

BOK Financial is differentiated by the fact that nearly half our 

good news is that we saw very healthy loan growth at the 

revenue comes from fee generating businesses. Accordingly, 

end of the fourth quarter, which bodes well for 2014.

another key objective is to continue to build these profitable 

businesses going forward. 

But  to  grow  our  loan  portfolio  faster  than  peers  without  

disrupting our conservative risk profile, we have to be more 

In  the  wealth  management  space,  we  announced  the  

innovative than ever. To that end, we are currently conducting 

acquisition  of  GTRUST  Financial  Corporation,  which  helped 

a thorough review of our loan book to determine if there are 

build our presence in the Kansas market. In addition with this 

areas  of  expertise  that  we  can  expand  and  build  into  new 

acquisition, we gained a new wealth management product – 

practice areas. For example, there are lessons to be applied 

fee-only financial planning – which can be leveraged across 

from  our  core  expertise  in  energy  lending.  A  more  than  

our footprint.  We also are working to accelerate our growth 

100-year base of experience in the energy sector has taught 

of  investment  assets  under  management  and  have  several 

us  that  unique  expertise  in  specialized  lending  areas  can  

initiatives  underway  to  do  so.  These  include  developing  a 

differentiate the bank and open new markets. In the energy 

new  managed  account  product  and  platform  strategy.  This 

sector, we are known throughout the industry as a lender of 

will  leverage  the  tremendous  results  of  our  Cavanal  Hill  

first choice because we are a trusted and reliable source of 

Investment Management mutual funds, and it will introduce 

capital.  In  addition,  because  we  have  developed  best  

new retirement asset services.  

practices  that  can  serve  as  a  risk  mitigant,  the  energy  

business  has  been  one  of  the  best-performing  portfolios  in 

In  February  2014,  our  Registered  Investment  Adviser,  

our entire loan book, with minimal credit losses. 

Cavanal  Hill,  launched  a  new  World  Energy  Fund.  With  

macroeconomic  trends  driving  continued  ongoing  demand  

We  are  replicating  this  model  in  the  health  care  industry.  

for energy for the foreseeable future, our investment thesis  

We  have  been  a  leader  in  the  health  care  sector  for  many 

is  that  a  wide  range  of  companies  are  poised  to  profit  

years,  with  clients  such  as  skilled  nursing  and  senior  care  

from  the  coming  end  of  cheap  energy.  The  World  Energy 

facilities,  acute  care  and  specialty  hospitals,  and  medical  

Fund is structured so it can invest wherever its investment 

service  facilities.  Lending  activities  in  this  business  require 

management 

team  believes 

the  best  energy-sector  

knowledge and expertise in construction financing, as well as 

opportunities  reside—equity  or  fixed  income,  domestic  

knowledge of reimbursement rates from health care payers 

or  international,  conventional  energy  sources  or  cutting-edge, 

such  as  Medicaid  in  the  regions  where  we  do  business.  

environmentally  friendly,  renewable  energy  sources—with 

By specializing in this arena, we have developed the internal 

the ability to shift allocations dependent on market conditions. 

know-how  to  underwrite  loans  appropriately,  and  we  have 

 
 
Our mortgage business has been under pressure recently as 

customer service absolute must-haves. We will continue to 

the  refinancing  boom  slowed  in  the  second  half  of  2013.  

invest in our technology platforms to make sure they are reli-

We  knew  there  would  come  a  day  when  long-term  rates 

able,  secure,  and  targeted  to  meet  clients’  banking  needs 

would rise and refinancing volume would slow. Our long-term 

wherever they are — at home or on the go. 

focus remains steadfast, however. We invested in our mort-

gage business when most other banks were downsizing in 

One of the most critical ways we are doing this is by providing 

the  late  2000s.  This  has  paid  off  as  mortgage  banking  was 

products and services delivered in a way that makes a differ-

one of our most profitable businesses during the last several 

ence for our clients. We are launching a new mortgage loan 

years. We continue to invest, and in 2013, we expanded our 

origination  system  to  expedite  the  application  process  and 

network of correspondent banks. This expansion represents 

simplify the loan origination process. We are building a new 

a growing portion of our mortgage business and accounted 

treasury management front end for commercial clients, and 

for  29  percent  of  originations  in  2013.  We  also  launched  

we are enhancing StartRight, our 401(K) platform, to improve 

HomeDirect Mortgage, which will give us a presence in the 

the  ability  for  plan  participants  to  make  investment  choices 

online mortgage shopping segment, currently 10 percent of 

that suit their investment styles, risk appetite and retirement 

the market and expected to grow in the near term. 

time horizon.

Our TransFund transaction processing business is one of the 

top 10 electronic funds transfer (EFT) networks in the United 

States, with nearly 2,000 ATMs in 17 states. It also processes 

4 |

   CONTROL INTERNAL 
   EXPENSE GROWTH.

While  all  of  the  initiatives  outlined  in  this  letter  will  require 

more  than  $2  billion  of  merchant  sales  per  year  and  428  

significant investment in 2014, our assurance to shareholders 

million  EFT  transactions.  This  is  a  valued  business  that  has 

is  that  we  will  remain  good  stewards  of  the  company’s  

established  a  strong  niche  processing  transactions  and  

finances.  It  is  essential  that  we  balance  these  investments 

providing  ATMs  for  banks,  credit  unions,  and  convenience 

with  careful  cost  containment  in  controllable  expense  line 

store chains, and it represents a strong component of our fee 

items  to  ensure  that  expense  growth  does  not  outpace  

business — one that we will continue to build and grow.

revenue growth.

3 |

    EXCEED CUSTOMER 
    EXPECTATIONS.

As  an  example,  I  am  encouraging  all  of  our  employees  to  

reduce  the  amount  of  internal-focused  travel.  While  it’s  

Today, convenience means providing the means for clients to 

important for employees who work in different regions of the 

access their banking services 24/7/365. To that end, we are 

company  to  periodically  meet  face-to-face,  I’m  confident  

making  several  investments  in  2014  to  make  our  banking 

that  most  of  our  internal  corporate  travel  can  be  reduced,  

products  relevant  and  current  while  meeting  this  new  

especially  given  technological  advances.  Throughout  the  

definition of convenience. 

corporation,  we  will  be  working  hard  to  replace  airports,  

rental cars, and hotel rooms with webcasts, online collabora-

In the retail business, we are reinventing the way we serve 

tion and online meeting technologies.

clients. We’ve taken a number of steps during the past few 

years  to  implement  new  technology  for  mobile  and  online 

We are also seeking to reduce our annual spending related to 

banking.  We’ve  reimagined  the  client  experience  in  our 

new employee recruiting. The past several years of banking 

branches, and we have changed the way our staff works to 

industry  disruption  have  enabled  us  to  recruit  a  significant 

better meet client needs.  

number of talented people to the company. Now our empha-

sis is changing to stronger internal development of existing 

Falling fees from consumer banking activities remain for the 

talent as we look to expand business in our current markets 

foreseeable  future.  This  makes  the  emphasis  on  efficiency, 

and potentially in new markets as well.

best-in-class  technology,  brand  awareness  and  impeccable 

 
 
 
 
5 |

   CONTINUE TO ENHANCE 
   THE EMPLOYEE EXPERIENCE.

BOK Financial is seen as a great place to work. The tone is set 

We  also  continue  to  be  committed  to  returning  cash  to  

shareholders 

through  dividends  and  share  buybacks,  

as appropriate. With the five percent increase in our quarterly 

from  the  top,  with  employee  contributions  respected  and  

dividend  announced  in  late  2013,  we  now  have  increased 

valued and  innovative thinking rewarded. Many new  employ-

dividends  for  nine  consecutive  years,  and  our  quarterly  

ees  come  to  us  from  other  organizations  and  marvel  at  the 

dividend has increased four-fold since we first started paying 

congenial,  collaborative  and  mutually  respectful  culture  

a dividend in 2005. 

we have developed. This is a significant competitive advantage 

for  us  and  helps  us  to  attract  and  retain  the  best  talent  in  

the industry.

CONCLUSION
We  believe  we  have  the  right  combination  of  strategy  and 

experienced  leadership  to  continue  to  drive  long-term  

Representing  my  belief  that  our  talented  employees  are  

shareholder  value.  We  are  a  top-performing  bank,  and  we 

indeed  an  important  competitive  advantage  for  us,  I  have 

have been for more than two decades. We’ve accomplished 

added  our  Chief  Human  Resource  Officer  to  my  Executive 

this  by  sticking  to  certain  fundamental  principles  while  

Leadership Team. This sends a strong message that invest-

making prudent and sometimes counterintuitive investments 

ing  in  people  and  continually  improving  the  employee  

in our business. We achieved this by not getting swayed by 

experience is a key component of strategies set forth by the 

the latest fads in banking. 

executive leaders of the company.

One of our key objectives is to roll out additional leadership 

both  worlds:  core  elements  of  the  strategy  that  has  been  

development  training  for  supervisors  and  business  leaders.  

executed  since  our  Chairman  George  Kaiser  first  acquired  

I  believe  strongly  that  the  vast  majority  of  promotional  and 

the bank in 1991, combined with some new approaches we  

new job opportunities should be filled by those who work for 

believe will ignite growth and drive long-term results. 

The five-point strategy outlined above represents the best of 

the  company  today,  and  I  believe  we  have  a  duty  to  make 

sure our employees are well prepared when the time comes 

I look forward to serving you as president and chief executive 

to move up within the company. 

officer  of  BOK  Financial.  I  appreciate  the  confidence  of  our 

COMMITTED TO GROWING 
SHAREHOLDER VALUE
A word on capital deployment: As noted above, our long-term 

shareholders,  and  I  look  forward  to  meeting  many  of  you  

in the years ahead. 

approach to business decisions has served us well over the 

Sincerely,

years.  We  are  prudent  with  capital,  conservative  in  our  

approach to the market, and we consistently return capital to 

shareholders, as appropriate.

We  are  often  asked  how  we  intend  to  deploy  our  excess 

President and Chief Executive Officer

Steven G. Bradshaw

capital. Accretive acquisitions are an important focus for us, 

and  it  can  be  a  good  use  of  shareholder  capital.  However,  

we tend to be very selective in identifying acquisition targets 

because the end game for us isn’t building buzz through an 

aggressive acquisition strategy, or growth for growth’s sake, 

but rather growing long-term shareholder value. So while we 

have the capital and the know-how to make transformational 

acquisitions,  we  are  willing  to  wait  patiently  for  the  right  

opportunity at the right price.  

 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

(Mark One) 

FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended December 31, 2013 

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _____________ to ______________                 

Commission File No. 0-19341

BOK FINANCIAL CORPORATION
(Exact name of registrant as specified in its charter)

Oklahoma
(State or other jurisdiction
of Incorporation or Organization)

Bank of Oklahoma Tower
Boston Avenue at Second Street
Tulsa, Oklahoma
(Address of Principal Executive Offices)

73-1373454
(IRS Employer
Identification No.)

74192
(Zip Code)

 (918) 588-6000
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12 (b) of the Act:  None

Securities registered pursuant to Section 12 (g) of the Act:
Common stock, $0.00006 par value

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes  

  No  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15 (d) of the Act.  Yes  

  No  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been 
  No  
subject to such filing requirements for the past 90 days.       Yes  

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data 
File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter)during the preceding 12 months 
(or for such shorter period that the registrant was required to submit and post such files)Yes  

  No  

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be 
contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this 
Form 10-K or any amendment to this Form 10-K.   

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting 
company.  See definitions of “larger accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange 
Act.  (Check one):
Large accelerated filer  

Smaller reporting company  

Non-accelerated filer  

Accelerated filer  

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes  

  No  

The aggregate market value of the registrant's common stock ("Common Stock") held by non-affiliates is approximately $1.7 billion (based 
on the June 30, 2013 closing price of Common Stock of $64.05 per share). As of January 31, 2014, there were 68,900,457 shares of Common 
Stock outstanding.

Part III incorporates certain information by reference from the Registrant’s Proxy Statement for the 2014 Annual Meeting of Shareholders.

DOCUMENTS INCORPORATED BY REFERENCE

 
              
BOK Financial Corporation
Form 10-K
Year Ended December 31, 2013 

Index

Part I

Business

Risk Factors

Unresolved Staff Comments

Properties

Legal Proceedings

Mine Safety Disclosures

Part II

Market for Registrant's Common Equity, Related Stockholder Matters and Issuer 
Purchases of Equity Securities
Selected Financial Data

Management's Discussion and Analysis of Financial Condition and Results of Operations

Item 1

Item 1A

Item 1B

Item 2

Item 3

Item 4

Item 5

Item 6

Item 7

Item 7A

Quantitative and Qualitative Disclosures about Market Risk

Item 8

Item 9

Item 9A

Item 9B

Item 10

Item 11

Item 12

Item 13

Item 14

Financial Statements and Supplementary Data

Changes In and Disagreements with Accountants on Accounting and Financial Disclosure

Controls and Procedures

Other Information

Part III

Directors, Executive Officers and Corporate Governance

Executive Compensation

Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence

Principal Accounting Fees and Services

Part IV

Item 15

Exhibits, Financial Statement Schedules

Signatures

Exhibit 31.1 Chief Executive Officer Section 302 Certification

Exhibit 31.2 Chief Financial Officer Section 302 Certification

Exhibit 32

Section 906 Certifications

1

8

12

12

12

12

13

16

16

86

92

185

185

185

185

185

186

186

186

186

191

ITEM 1.   BUSINESS

PART I

General

Developments relating to individual aspects of the business of BOK Financial Corporation (“BOK Financial” or “the 
Company”) are described below. Additional discussion of the Company’s activities during the current year appears within Item 
7 “Management’s Discussion and Analysis of Financial Condition and Results of Operations.”

Description of Business

BOK Financial is a financial holding company incorporated in the state of Oklahoma in 1990 whose activities are governed by 
the Bank Holding Company Act of 1956 (“BHCA”), as amended by the Financial Services Modernization Act or Gramm-
Leach-Bliley Act and the Dodd-Frank Wall Street Reform and Consumer Protection Act (the "Dodd-Frank Act"). BOK 
Financial offers full service banking in Oklahoma, Texas, New Mexico, Northwest Arkansas, Colorado, Arizona, and Kansas/
Missouri. At December 31, 2013, the Company reported total consolidated assets of $27 billion and ranked as the 38th largest 
bank holding company based on asset size. 

BOKF, NA (“the Bank”) is a wholly owned subsidiary bank of BOK Financial. Operating divisions of the Bank include Bank 
of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas and Colorado 
State Bank and Trust. Other wholly owned subsidiaries of BOK Financial include BOSC, Inc., a broker/dealer that engages in 
retail and institutional securities sales and municipal bond underwriting. Other non-bank subsidiary operations do not have a 
significant effect on the Company’s financial statements. 

Our overall strategic objective is to emphasize growth in long-term value by building on our leadership position in Oklahoma 
through expansion into other high-growth markets in contiguous states. We operate primarily in the metropolitan areas of Tulsa 
and Oklahoma City, Oklahoma; Dallas, Fort Worth and Houston, Texas; Albuquerque, New Mexico; Denver, Colorado; 
Phoenix, Arizona, and Kansas City, Kansas/Missouri. Our acquisition strategy targets fairly priced quality organizations with 
demonstrated solid growth that would supplement our principal lines of business. We provide additional growth opportunities 
by hiring talent to enhance competitiveness, adding locations and broadening product offerings. Our operating philosophy 
embraces local decision-making in each of our geographic markets while adhering to common Company standards.

Our primary focus is to provide a comprehensive range of nationally competitive financial products and services in a 
personalized and responsive manner. Products and services include loans and deposits, cash management services, fiduciary 
services, mortgage banking and brokerage and trading services to middle-market businesses, financial institutions and 
consumers. Commercial banking represents a significant part of our business. Our credit culture emphasizes building 
relationships by making high quality loans and providing a full range of financial products and services to our customers. Our 
energy financing expertise enables us to offer commodity derivatives for customers to use in their risk management. We also 
offer derivative products for customers to use in managing their interest rate and foreign exchange risk. Our diversified base of 
revenue sources is designed to generate returns in a range of economic situations. Historically, fees and commissions provide 
40 to 45% of our total revenue. Approximately 47% of our revenue came from fees and commission in 2013.

BOK Financial’s corporate headquarters is located at Bank of Oklahoma Tower, Boston Avenue at Second Street, Tulsa, 
Oklahoma 74192.

The Company’s Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and 
amendments to those reports are available on the Company’s website at www.bokf.com as soon as reasonably practicable after 
the Company electronically files such material with or furnishes it to the Securities and Exchange Commission.

1

Operating Segments

BOK Financial operates three principal lines of business: Commercial Banking, Consumer Banking and Wealth 
Management. Commercial Banking includes lending, treasury and cash management services and customer risk management 
products for small businesses, middle market and larger commercial customers. Commercial Banking also includes the 
TransFund electronic funds network. Consumer Banking includes retail lending and deposit services and all mortgage banking 
activities. Wealth Management provides fiduciary services, brokerage and trading, private bank services and investment 
advisory services in all markets. Discussion of these principal lines of business appears within the Lines of Business section of 
“Management's Discussion and Analysis of Financial Condition and Results of Operations” and within Note 17 of the 
Company’s Notes to Consolidated Financial Statements, both of which appear elsewhere herein.

Competition

BOK Financial and its operating segments face competition from other banks, thrifts, credit unions and other non-bank 
financial institutions, such as investment banking firms, investment advisory firms, brokerage firms, investment companies, 
government agencies, mortgage brokers and insurance companies. The Company competes largely on the basis of customer 
services, interest rates on loans and deposits, lending limits and customer convenience. Some operating segments face 
competition from institutions that are not as closely regulated as banks, and therefore are not limited by the same capital 
requirements and other restrictions. All market share information presented below is based upon share of deposits in specified 
areas according to SNL DataSource as of June 30, 2013.

We are the largest financial institution in the state of Oklahoma with 14% of the state’s total deposits. Bank of Oklahoma has 
31% and 11% of the market share in the Tulsa and Oklahoma City areas, respectively. We compete with two banks that have 
operations nationwide and have greater access to funds at lower costs, higher lending limits, and greater access to technology 
resources. We also compete with regional and locally-owned banks in both the Tulsa and Oklahoma City areas, as well as in 
every other community in which we do business throughout the state.

Bank of Texas competes against numerous financial institutions, including some of the largest in the United States, and has a 
market share of approximately 2% in the Dallas, Fort Worth area and less than 1% in the Houston area. Bank of Albuquerque 
has a number three market share position with 11% of deposits in the Albuquerque area and competes with four large national 
banks, some regional banks and several locally-owned smaller community banks. Colorado State Bank and Trust has a market 
share of approximately 2% in the Denver area. Bank of Arkansas serves Benton and Washington counties in Arkansas with a 
market share of approximately 3%. Bank of Arizona operates as a community bank with locations in Phoenix, Mesa and 
Scottsdale and Bank of Kansas City serves the Kansas City, Kansas/Missouri market. The Company’s ability to expand into 
additional states remains subject to various federal and state laws.

Employees

As of December 31, 2013, BOK Financial and its subsidiaries employed 4,632 full-time equivalent employees. None of the 
Company’s employees are represented by collective bargaining agreements. Management considers its employee relations to be 
good.

Supervision and Regulation

BOK Financial and its subsidiaries are subject to extensive regulations under federal and state laws. These regulations are 
designed to promote safety and soundness, protect consumers and ensure the stability of the banking system as a whole. The 
purpose of these regulations is not necessarily to protect shareholders and creditors. As detailed below, these regulations require 
the Company and its subsidiaries to maintain certain capital balances and require the Company to provide financial support to 
its subsidiaries. These regulations may restrict the Company’s ability to diversify, to acquire other institutions and to pay 
dividends on its capital stock. These regulations also include requirements on certain programs and services offered to our 
customers, including restrictions on fees charged for certain services. 

The following information summarizes certain existing laws and regulations that affect the Company’s operations. It does not 
summarize all provisions of these laws and regulations and  does not include all laws and regulations that affect the Company 
presently or in the future.

2

General

As a financial holding company, BOK Financial is regulated under the BHCA and is subject to regular inspection, examination 
and supervision by the Board of Governors of the Federal Reserve System (the “Federal Reserve Board”). Under the BHCA, 
BOK Financial files quarterly reports and other information with the Federal Reserve Board.

The Bank is organized as a national banking association under the National Banking Act, and is subject to regulation, 
supervision and examination by the Office of the Comptroller of the Currency (the “OCC”), the Federal Deposit Insurance 
Corporation (the “FDIC”), the Federal Reserve Board, the Consumer Financial Protection Bureau and other federal and state 
regulatory agencies. The OCC has primary supervisory responsibility for national banks and must approve certain corporate or 
structural changes, including changes in capitalization, payment of dividends, change of place of business, and establishment of 
a branch or operating subsidiary. The OCC performs examinations concerning safety and soundness, the quality of management 
and directors, information technology and compliance with applicable regulations. The National Banking Act authorizes the 
OCC to examine every national bank as often as necessary.

A financial holding company, and the companies under its control, are permitted to engage in activities considered “financial in 
nature” as defined by the BHCA, Gramm-Leach-Bliley Act and Federal Reserve Board interpretations. Activities that are 
“financial in nature” include securities underwriting and dealing, insurance underwriting, merchant banking, operating a 
mortgage company, performing certain data processing operations, servicing loans and other extensions of credit, providing 
investment and financial advice, owning and operating savings and loan associations, and leasing personal property on a full 
pay-out, non-operating basis. A financial holding company is required to notify the Federal Reserve Board within thirty days of 
engaging in new activities determined to be “financial in nature.” BOK Financial is engaged in some of these activities and has 
notified the Federal Reserve Board.

In order for a financial holding company to commence any new activity permitted by the BHCA, each insured depository 
institution subsidiary of the financial holding company must be "well capitalized" and "well managed" and received a rating of 
at least "satisfactory" in its most recent examination under the Community Reinvestment Act. A financial holding company and 
its depository institution subsidiaries are considered to be "well capitalized" if they meets the requirements discussed in the 
section captioned "Capital Adequacy and Prompt Corrective Action" which follows. A financial holding company and its 
depository institution subsidiaries are considered to be "well managed" if they receive a composite rating and management 
rating of at least "satisfactory" in their most recent examinations. If a financial holding company fails to meet these 
requirements, the Federal Reserve Board may impose limitations or conditions on the conduct of its activities and the company 
may not commence any new financial activities without prior approval.   

The BHCA requires the Federal Reserve Board’s prior approval for the direct or indirect acquisition of more than five percent 
of any class of voting stock of any non-affiliated bank. Under the Federal Bank Merger Act, the prior approval of the OCC is 
required for a national bank to merge with another bank or purchase the assets or assume the deposits of another bank. In 
reviewing applications seeking approval of merger and acquisition transactions, the bank regulatory authorities consider, 
among other things, the competitive effect and public benefits of the transactions, the capital position of the combined 
organization, the applicant’s performance record under the Community Reinvestment Act and fair housing laws and the 
effectiveness of the subject organizations in combating money laundering activities.

A financial holding company and its subsidiaries are prohibited under the BHCA from engaging in certain tie-in arrangements 
in connection with the provision of any credit, property or services. Thus, a subsidiary of a financial holding company may not 
extend credit, lease or sell property, furnish any services or fix or vary the consideration for these activities on the condition 
that (1) the customer obtain or provide additional credit, property or services from or to the financial holding company or any 
subsidiary thereof, or (2) the customer may not obtain some other credit, property or services from a competitor, except to the 
extent reasonable conditions are imposed to insure the soundness of credit extended.

The Bank and other non-bank subsidiaries are also subject to other federal and state laws and regulations. For example, BOSC, 
Inc. is regulated by the Securities and Exchange Commission (“SEC”), the Financial Industry Regulatory Authority 
(“FINRA”), the Federal Reserve Board, and state securities regulators. Such regulations generally include licensing of certain 
personnel, customer interactions, and trading operations. As another example, Bank of Arkansas is subject to certain consumer-
protection laws incorporated in the Arkansas Constitution, which, among other restrictions, limit the maximum interest rate on 
general loans to five percent above the Federal Reserve Discount Rate and limit the rate on consumer loans to the lower of five 
percent above the discount rate or seventeen percent.

3

Dodd-Frank Wall Street Reform and Consumer Protection Act

On July 21, 2010, the Dodd-Frank Act was signed into law, giving federal banking agencies authority to increase regulatory 
capital requirements, impose additional rules and regulations over consumer financial products and services and limit the 
amount of interchange fees that may be charged in an electronic debit transaction. In addition, the Dodd-Frank Act made 
permanent the $250,000 limit for federal deposit insurance and provided unlimited federal deposit insurance until January 1, 
2013 for non-interest bearing demand deposit accounts. It also repealed prohibitions on payment of interest on demand 
deposits, which could impact how interest is paid on business transaction and other accounts. Further, the Dodd-Frank Act 
prohibits banking entities from engaging in proprietary trading and restricts banking entities sponsorship of or investment in 
private equity funds and hedge funds. Final rules required to implement the Dodd-Frank Act have largely been issued. Many of 
these rules have extended phase-in periods and the full impact of this legislation on the banking industry, including the 
Company, remains unknown. 

The Durbin Amendment to the Dodd-Frank Act required that interchange fees on electronic debit transactions paid by 
merchants must be “reasonable and proportional to the cost incurred by the issuer” and prohibited card network rules that have 
limited price competition among networks. Effective October 1, 2011, the Federal Reserve issued its final ruling to implement 
the Durbin Amendment. This ruling established a cap on interchange fees banks with more than $10 billion in total assets can 
charge merchants for certain debit card transactions.  The final rule has been successfully challenged by retail merchants and 
merchant trade groups and is currently on appeal. The ultimate resolution of this legal challenge is uncertain. The Durbin 
Amendment also requires all banks to comply with the prohibition on network exclusivity and routing requirements. Debit card 
issuers are required to make at least two unaffiliated networks available to merchants. The final network exclusivity and routing 
requirements, which became effective April 1, 2012, did not have a significant impact on the Company.

The Dodd-Frank Act established the Consumer Financial Protection Bureau ("CFPB") with powers to supervise and enforce 
consumer protection laws. The CFPB has broad rule-making authority for a wide range of consumer protection laws that apply 
to all banks and savings institutions, including the authority to prohibit "unfair, deceptive or abusive" acts and practices. 
Established July 21, 2011, the CFPB has examination and enforcement authority over all banks and savings institutions with 
more than $10 billion in assets for certain designated consumer laws and regulations. The CFPB issued mortgage servicing 
standards and mortgage lending rules, including “qualified mortgage” rules that are designed to protect consumers and ensure 
the reliability of mortgages. Mortgage lenders are required to make a reasonable and good faith determination based on verified 
and documented information that a consumer applying for a mortgage loan has a reasonable ability to repay the loan according 
to its terms. Qualified mortgages that meet this requirement and other specified criteria are given a safe harbor of compliance. 
Rules affecting mortgage lenders and servicers become effective on January 10, 2014. 

Title VI of the Dodd-Frank Act, commonly known as the Volcker Rule, prohibits banking entities from engaging in proprietary 
trading as defined by the Dodd-Frank Act and restricts sponsorship of, or investment in, private equity funds and hedge funds, 
subject to limited exceptions. Federal banking agencies approved regulations that implement the Volcker Rule on December 10, 
2013. Banking entities must comply with these regulations by July 21, 2015. The Company’s trading activity will be largely 
unaffected, as our trading activities, as defined by the Volcker Rule, are done for the benefit of the customers and securities 
traded are mostly exempted under the proposed rules. The Company’s private equity investment activity will be curtailed and a 
$1.4 million impairment charge was recognized at December 31, 2013.  See additional discussion in Management's Discussion 
and Analysis of Other Operating Revenue. A compliance program will be required for activities permitted under the rules 
resulting in additional operating and compliance costs to the Company.

Title VII of the Dodd-Frank Act subjects nearly all derivative transactions to the regulations of the Commodity Futures Trading 
Commission (“CFTC”) or SEC. This includes registration, recordkeeping, reporting, capital, margin and business conduct 
requirements on swap dealers and major swap participants. The CFTC and SEC both approved interim final rules on the 
definition "swap" and “swap dealer" which were effective October 2012. Under these rules, entities transacting in less than $8 
billion in notional value of swaps over any 12 month period during the first three years after these rules are effective will be 
exempt from the definition of "swap dealer." After that three year period, this threshold may be reduced to $3 billion subject to 
the results of studies the commissions intend to undertake once the derivative rules are effective. The Company currently 
estimates that the nature and volume of swap activity will not require it to register as a swap dealer any time prior to October 
2015. Although the ultimate impact of Title VII remains uncertain, we currently believe its full implementation is likely not to 
impose significantly higher compliance costs on the Company.

4

Capital Adequacy and Prompt Corrective Action

The Federal Reserve Board, the OCC and the FDIC have issued substantially similar risk-based and leverage capital guidelines 
applicable to United States banking organizations to ensure capital adequacy based upon the risk levels of assets and off-
balance sheet financial instruments. In addition, these regulatory agencies may from time to time require that a banking 
organization maintain capital above the minimum levels, whether because of its financial condition or actual or anticipated 
growth. Capital adequacy guidelines and prompt corrective action regulations involve quantitative measures of assets, 
liabilities, and certain off-balance sheet items calculated under regulatory accounting practices. Capital amounts and 
classifications are also subject to qualitative judgments by regulators regarding components, risk weighting and other factors.  

The Federal Reserve Board risk-based guidelines currently define a three-tier capital framework. Core capital (Tier 1) includes 
common shareholders' equity and qualifying preferred stock, less goodwill, most intangible assets and other adjustments. 
Supplementary capital (Tier 2) consists of preferred stock not qualifying as Tier 1 capital, qualifying mandatory convertible 
debt securities, limited amounts of subordinated debt, other qualifying term debt and allowances for credit losses, subject to 
limitations. Market risk capital (Tier 3) includes qualifying unsecured subordinated debt. Assets and off-balance sheet 
exposures are assigned to one of four categories of risk-weights, based primarily upon relative credit risk. Risk-based capital 
ratios are calculated by dividing Tier 1 and total capital by risk-weighted assets. For a depository institution to be considered 
well capitalized under the regulatory framework for prompt corrective action, the institution's Tier 1 and total capital ratios 
must be at least 6% and 10% on a risk-adjusted basis, respectively. As of December 31, 2013, BOK Financial's Tier 1 and total 
capital ratios under these guidelines were 13.77% and 15.56%, respectively.

The leverage ratio is determined by dividing Tier 1 capital by adjusted average total assets. Banking organizations are required 
to maintain a ratio of at least 5% to be classified as well capitalized. BOK Financial's leverage ratio at December 31, 2013 was 
10.05%.  

The Federal Deposit Insurance Corporation Improvement Act of 1991 (the “FDICIA”), among other things, identifies five 
capital categories for insured depository institutions from well capitalized to critically undercapitalized and requires the 
respective federal regulatory agencies to implement systems for prompt corrective action for institutions failing to meet 
minimum capital requirements within such categories. FDICIA imposes progressively more restrictive covenants on operations, 
management and capital distributions, depending upon the category in which an institution is classified. The various regulatory 
agencies have adopted substantially similar regulations that define the five capital categories identified by FDICIA, using the 
total risk-based capital, Tier 1 risk-based capital and leverage capital ratios as the relevant capital measures. Such regulations 
establish various degrees of corrective action to be taken when an institution is considered undercapitalized. Under these 
guidelines, the Bank was considered well capitalized as of December 31, 2013.  

The federal regulatory authorities' current risk-based capital guidelines are based upon the 1988 capital accord of the Basel 
Committee on Banking Supervision (the “BCBS”). The BCBS is a committee of central banks and bank supervisors/regulators 
from the major industrialized countries that develops broad policy guidelines for use by each country's supervisors in 
determining the supervisory policies they apply.  

 The Group of Governors and Heads of Supervision ("GHOS"), the oversight body of the BCBS, announced changes to 
strengthen the existing capital and liquidity requirements of internationally-active banking organizations. These changes are 
commonly referred to as the Basel III framework. In July 2013, banking regulators issued the final rule revising regulatory 
capital rules which implements the Basel III framework for substantially all U.S. banking organizations. The final rule will be 
effective for BOK Financial on January 1, 2015. Components of the rule will be phased-in through January 1, 2019. Among 
other things, the final rule effectively changes the Tier 1 risk based-capital requirements and the total risk-based capital 
requirements, including a capital conservation buffer, to a minimum of 8.5% and 10.5%, respectively. The final rule also 
changes instruments that qualify to be included in Tier 1 and total regulatory capital. As permitted by the rule, the Company 
expects to exclude unrealized gains and losses from available for sale securities from its calculation of Tier 1 capital, which is 
consistent with the treatment under current capital rules.

The new capital rules also establish a 7% threshold for the Tier 1 common equity ratio consisting of a minimum level plus a 
capital conservation buffer. Based on our interpretation of the new capital rule, our estimated Tier 1 common equity ratio would 
be approximately 12.60%, nearly 560 basis points above the 7% regulatory threshold. 

Liquidity Requirements

The Basel III framework also requires bank holding companies and banks to measure their liquidity against specific liquidity 
tests. One test, referred to as the liquidity cover ratio, is designed to ensure that the banking entity maintains a prescribed 

5

minimum level of unencumbered high-quality liquid assets equal to expected net cash outflows as defined. The other test, 
referred to as the net stable funding ratio, is designed to promote greater reliance on medium and long term funding sources.

On October 30, 2013, U.S. federal banking agencies published a notice of proposed rule-making that would standardize 
minimum liquidity requirements for internationally active banking organizations as defined (generally those with total 
consolidated assets in excess of $250 billion) as well as modified liquidity requirements for other banking organizations with 
total consolidated assets in excess of $50 billion that are not internationally active. Although the notice of proposed rule-
making does not apply to banking organizations with total assets less than $50 billion, including the Company, the effect of 
future rule-making to implement standardized minimum liquidity requirements is unknown. 

Stress Testing 

As required by the Dodd-Frank Act, the Federal Reserve published regulations that require bank holding companies with $10 
billion to $50 billion in assets to perform annual capital stress tests. These companies were required to conduct their first annual 
company-run stress test as of September 30, 2013 based on factors provided the the Federal Reserve Bank supplemented by 
institution-specific factors. The results of the annual capital stress tests must be submitted to banking regulators by the 
following March 31st. Results of the annual capital stress tests performed as of September 30, 2014 will first be publicly 
disclosed by June 30, 2015. Institutions that do not satisfactorily complete their annual stress test due to either results of the test 
or processes used to complete the test may be subject to restrictions on their capital distributions . They also may be required to 
increase their regulatory capital under certain circumstances. 

Further discussion of regulatory capital, including regulatory capital amounts and ratios, is set forth under the heading 
“Liquidity and Capital” within “Management's Discussion and Analysis of Financial Condition and Results of Operations” and 
in Note 15 of the Company's Notes to Consolidated Financial Statements, both of which appear elsewhere herein.    

Executive and Incentive Compensation

Guidelines adopted by federal banking agencies prohibit excessive compensation as an unsafe and unsound practice and 
describe compensation as excessive when the amounts paid are unreasonable or disproportionate to the services performed by 
an executive officer, employee, director or principal shareholder. The Federal Reserve Board has issued comprehensive 
guidance on incentive compensation intended to ensure that the incentive compensation policies do not undermine safety and 
soundness by encouraging excessive risk taking. This guidance covers all employees that have the ability to materially affect 
the risk profile of an organization, either individually or as part of a group, based on key principles that (i)  incentives do not 
encourage risk-taking beyond the organization's ability to identify and manage risk, (ii) compensation arrangements are 
compatible with effective internal controls and risk management, and (iii) compensation arrangements are supported by strong 
corporate governance, including active and effective board oversight. Deficiencies in compensation practices may affect 
supervisory ratings and enforcement actions may be taken if incentive compensation arrangements pose a risk to safety and 
soundness.  

Deposit Insurance

Substantially all of the deposits held by the Bank are insured up to applicable limits by the Deposit Insurance Fund (“DIF”) of 
the FDIC and are subject to deposit insurance assessments to maintain the DIF. In 2011, the FDIC released a final rule to 
implement provisions of the Dodd-Frank Act that affect deposit insurance assessments. Among other things, the Dodd-Frank 
Act raised the minimum designated reserve ratio from 1.15% to 1.35% of estimated insured deposits, removed the upper limit 
of the designated reserve ratio, required that the designated reserve ratio reach 1.35% by September 30, 2020, and required that 
the FDIC offset the effect of increasing the minimum designated reserve ratio on depository institutions with total assets of less 
than $10 billion. The Dodd-Frank Act also required that the FDIC redefine the assessment base to average consolidated assets 
minus average tangible equity. This final rule reduced our deposit insurance assessment beginning in the second half of 2011.

Dividends

A key source of liquidity for BOK Financial is dividends from the Bank, which is limited by various banking regulations to net 
profits, as defined, for the year plus retained profits for the preceding two years and further restricted by minimum capital 
requirements. Based on the most restrictive limitations as well as management’s internal capital policy, the Bank had excess 
regulatory capital and could declare up to $158 million of dividends without regulatory approval as of December 31, 2013. This 
amount is not necessarily indicative of amounts that may be available to be paid in future periods.

6

 
Source of Strength Doctrine

According to Federal Reserve Board policy, a bank holding company is expected to act as a source of financial strength to each 
subsidiary bank and to commit resources to support each such subsidiary. This support may be required at times when a bank 
holding company may not be able to provide such support. 

Transactions with Affiliates

The Federal Reserve Board regulates transactions between the Company and its subsidiaries. Generally, the Federal Reserve 
Act and Regulation W, as amended by the Dodd-Frank Act, limit the Company’s banking subsidiary and its subsidiaries, to 
lending and other “covered transactions” with affiliates. The aggregate amount of covered transactions a banking subsidiary or 
its subsidiaries may enter into with an affiliate may not exceed 10% of the capital stock and surplus of the banking subsidiary. 
The aggregate amount of covered transactions with all affiliates may not exceed 20% of the capital stock and surplus of the 
banking subsidiary.

Covered transactions with affiliates are also subject to collateralization requirements and must be conducted on arm’s length 
terms. Covered transactions include (a) a loan or extension of credit by the banking subsidiary, including derivative contracts, 
(b) a purchase of securities issued to a banking subsidiary, (c) a purchase of assets by the banking subsidiary unless otherwise 
exempted by the Federal Reserve, (d) acceptance of securities issued by an affiliate to the banking subsidiary as collateral for a 
loan, and (e) the issuance of a guarantee, acceptance or letter of credit by the banking subsidiary on behalf of an affiliate. 

Bank Secrecy Act and USA PATRIOT Act

The Bank Secrecy Act (“BSA”) and the The USA PATRIOT Act of 2001 (“PATRIOT Act”) imposes many requirements on 
financial institutions in the interest of national security and law enforcement. BSA requires banks to maintain records and file 
suspicious activity reports that are of use to law enforcement and regulators in combating money laundering and other financial 
crimes. The PATRIOT Act is intended to deny terrorists and criminals the ability to access the U.S. financial services system 
and places significantly greater requirements on financial institutions. Financial institutions, such as the Company and it's 
subsidiaries, must have a designated BSA Officer, internal controls, independent testing and training programs commensurate 
with their size and risk profile. As part of its internal control program, a financial institution is expected to have effective 
customer due diligence and enhanced due diligence requirements for high-risk customers, as well as processes to prohibit 
transaction with entities subject to Office of Foreign Asset Control sanctions. Documentation and recordkeeping requirements, 
as well as system requirements, aimed identifying and reporting suspicious activity reporting, must increase with the 
institution's size and complexity. Failure to implement or maintain adequate programs and controls to combat terrorist financing 
and money laundering may have serious legal, financial, and reputational consequences.

Governmental Policies and Economic Factors

The operations of BOK Financial and its subsidiaries are affected by legislative changes and by the policies of various 
regulatory authorities and, in particular, the  policies of the Federal Reserve Board. The Federal Reserve Board has statutory 
objectives to maximize employment and maintain price stability. Among the instruments of monetary policy used by the 
Federal Reserve Board to implement these objectives are: open-market operations in U.S. Government securities, changes in 
the discount rate and federal funds rate on bank borrowings, and changes in reserve requirements on bank deposits. The effect 
of future changes in such policies on the business and earnings of BOK Financial and its subsidiaries is uncertain.

In response to the significant recession in business activity which began in 2007, the Federal Reserve took aggressive actions to 
reduce interest rates and provide liquidity. While many of the crisis-related programs have expired or been closed, the Federal 
Reserve generally has continue to put downward pressure on longer-term interest rates through purchases of longer-term 
securities. Additionally, the government continues to enact economic stimulus legislation and policies, including increases in 
government spending, reduction of certain taxes and home affordability programs. Although the Federal Reserve has indicated 
its intention to maintain historically low short-term interest rates for the foreseeable future, it began to taper bond purchase 
programs which had been designed to reduce longer-term rates. The short-term effectiveness and long-term impact of these 
programs on the economy in general and on BOK Financial Corporation in particular are uncertain.

BOK Financial does not engage in operations in foreign countries, nor does it lend to foreign governments.

Foreign Operations

7

ITEM 1A.   RISK FACTORS

The United States economy continues to rebound from a significant recession from 2007 to 2009. While credit losses have 
fallen to pre-recession levels, the rate of economic growth remains modest and unemployment has remained persistently 
high. The Federal Reserve Board continues to promote more robust economic growth by maintaining historically low short-
term interest rates for an extended period of time. The Federal Reserve Board also continues to promote low intermediate and 
long-term interest rates, though announcement of their intention to taper bond purchase programs caused longer-term interest 
rates to increase in mid-year. The current effect of these actions reduces our earnings by narrowing net interest margins as 
maturing fixed-rate loans are refinanced and cash flow from the securities portfolio are reinvested at lower current rates. The 
mid-year increase in longer-term interest rates significantly decreased mortgage loans refinancing activity, narrowed mortgage 
loan gain on sale margins and reduced unrealized gain on securities. The ongoing effect of changes in these programs subjects 
banks to future interest rate risk as rates increase to more normal levels.

General and Regulatory Risk Factors

Adverse factors could impact BOK Financial's ability to implement its operating strategy.

Although BOK Financial has developed an operating strategy which it expects to result in continuing improved financial 
performance, BOK Financial cannot assure that it will be successful in fulfilling this strategy or that this operating strategy will 
be successful. Achieving success is dependent upon a number of factors, many of which are beyond BOK Financial's direct 
control. Factors that may adversely affect BOK Financial's ability to implement its operating strategy include:

• 
• 
• 
• 
• 
• 
• 
• 

deterioration of BOK Financial's asset quality;
deterioration in general economic conditions, especially in BOK Financial's core markets;
inability to control BOK Financial's non-interest expenses;
inability to increase non-interest income;
inability to access capital;
decreases in net interest margins;
increases in competition;
adverse regulatory developments.

Substantial competition could adversely affect BOK Financial.

Banking is a competitive business. BOK Financial competes actively for loan, deposit and other financial services business in 
the southwest region of the United States. BOK Financial's competitors include a large number of small and large local and 
national banks, savings and loan associations, credit unions, trust companies, broker-dealers and underwriters, as well as many 
financial and non-financial firms that offer services similar to BOK Financial's. Large national financial institutions have 
substantial capital, technology and marketing resources. Such large financial institutions may have greater access to capital at a 
lower cost than BOK Financial does, which may adversely affect BOK Financial's ability to compete effectively.

BOK Financial has expanded into markets outside of Oklahoma, where it competes with a large number of financial institutions 
that have an established customer base and greater market share than BOK Financial. BOK Financial may not be able to 
continue to compete successfully in these markets outside of Oklahoma. With respect to some of its services, BOK Financial 
competes with non-bank companies that are not subject to regulation. The absence of regulatory requirements may give non-
banks a competitive advantage.

Government regulations could adversely affect BOK Financial.

BOKF and BOKF, NA are subject to banking laws and regulations that limit the type of acquisitions and investments that we 
may make. In addition, certain permitted acquisitions and investments are subject to prior review and approval by banking 
regulators, including the Federal Reserve, OCC and FDIC. Banking regulators have broad discretion on whether to approve 
proposed acquisitions and investments. In deciding whether to approve a proposed acquisition, federal banking regulators will 
consider, among other things, the effect of the acquisition on competition; the convenience and needs of the communities to be 
served, including our record of compliance under the Community Reinvestment Act; and our effectiveness in combating money 
laundering. They will also consider our financial condition and our future prospects, including projected capital ratios and 
levels; the competence, experience, and integrity of our management; and our record of compliance with laws and regulations. 

8

 
The trend of increasingly extensive regulation is likely to continue and become more costly in the future. Laws, regulations or 
policies currently affecting BOK Financial and its subsidiaries may change. The implementation of the Dodd-Frank Act has and 
will continue to affect BOK Financial’s businesses, including interchange revenue, mortgage banking, derivative and trading 
activities on behalf of customers, consumer products and funds management. 

Regulatory authorities may change their interpretation of these statutes and regulations and are likely to increase their 
supervisory activities, including the OCC, our primary regulator, and the CFPB, our new regulator for certain designated 
consumer laws and regulations. Violations of laws and regulations could limit the growth potential of BOK Financial's 
businesses. We have made extensive investments in human and technological resources to address enhanced regulatory 
expectations,  including investments in the areas of risk management, compliance, and capital planning.  

Adverse political environment could negatively impact BOK Financial’s business.

As a result of the financial crisis and related government intervention to stabilize the banking system, there have been a series 
of laws and related regulations proposed or enacted in an attempt to ensure the crisis is not repeated. Many of the proposed new 
regulations are far-reaching. The intervention by the government also impacted populist sentiment with a negative view of 
financial institutions. This sentiment may increase litigation risk to the Company. While the Company did not participate in the 
Troubled Asset Relief Program and performed well throughout the downturn, the adverse political environment could have an 
adverse impact on BOK Financial’s future operations. 

Credit Risk Factors

Adverse regional economic developments could negatively affect BOK Financial's business.

At December 31, 2013, loans to businesses and individuals with collateral primarily located in Texas represented approximately 
34% of the total loan portfolio and loans to businesses and individuals with collateral primarily located in Oklahoma 
represented approximately 26% of our total loan portfolio. These geographic concentrations subject the loan portfolio to the 
general economic conditions within these areas. Poor economic conditions in Oklahoma, Texas or other markets in the 
southwest region may cause BOK Financial to incur losses associated with higher default rates and decreased collateral values 
in BOK Financial's loan portfolio. A regional economic downturn could also adversely affect revenue from brokerage and 
trading activities, mortgage loan originations and other sources of fee-based revenue.

Adverse economic factors affecting particular industries could have a negative effect on BOK Financial customers and their 
ability to make payments to BOK Financial.

Certain industry-specific economic factors also affect BOK Financial. For example, 18% of BOK Financial's total loan 
portfolio at December 31, 2013 is comprised of loans to borrowers in the energy industry, which is historically a cyclical 
industry. Low commodity prices may adversely affect that industry and, consequently, may affect BOK Financial's business 
negatively. The effect of volatility in commodity prices on our customer derivatives portfolio could adversely affect our 
liquidity and regulatory capital. In addition, BOK Financial's loan portfolio includes commercial real estate loans. A downturn 
in the real estate industry in general or in certain segments of the commercial real estate industry in the southwest region could 
also have an adverse effect on BOK Financial's operations.

Adverse global economic factors could have a negative effect on BOK Financial customers and counter-parties.

Poor economic conditions globally, including those of the European Union, could impact BOK Financial’s customers and 
counter-parties with which we do business. We have no direct exposure to European sovereign debt and our aggregate gross 
exposure to European financial institutions totaled $6.5 million at December 31, 2013. In addition, we have an aggregate gross 
exposure to internationally active domestic financial institutions of approximately $216 million at December 31, 2013. The 
financial condition of these institutions is monitored on an on-going basis. We have not identified any significant customer 
exposures to European sovereign debt or European financial institutions.

9

Liquidity and Interest Rate Risk Factors

Fluctuations in interest rates could adversely affect BOK Financial's business.

BOK Financial's business is highly sensitive to:

• 

• 
• 

the monetary policies implemented by the Federal Reserve Board, including the discount rate on bank borrowings and 
changes in reserve requirements, which affect BOK Financial's ability to make loans and the interest rates we may 
charge;
changes in prevailing interest rates, due to the dependency of the Bank on interest income;
open market operations in U.S. Government securities.

A significant increase in market interest rates, or the perception that an increase may occur, could adversely affect both BOK 
Financial's ability to originate new loans and BOK Financial's ability to grow. Conversely, a decrease in interest rates could 
result in acceleration in the payment of loans, including loans underlying BOK Financial's holdings of residential mortgage-
backed securities and termination of BOK Financial's mortgage servicing rights. In addition, changes in market interest rates, 
changes in the relationships between short-term and long-term market interest rates or changes in the relationships between 
different interest rate indices, could affect the interest rates charged on interest-earning assets differently than the interest rates 
paid on interest-bearing liabilities. This difference could result in an increase in interest expense relative to interest income 
which would reduce the Company’s net interest revenue. In a low interest rate environment, the Company's ability to support 
net interest revenue through continued securities portfolio growth or further reduce deposit costs could be limited. An increase 
in market interest rates also could adversely affect the ability of BOK Financial's floating-rate borrowers to meet their higher 
payment obligations. If this occurred, it could cause an increase in nonperforming assets and net charge-offs, which could 
adversely affect BOK Financial's business.

Changes in mortgage interest rates could adversely affect mortgage banking operations as well as BOK Financial's 
substantial holdings of residential mortgage-backed securities and mortgage servicing rights. 

Our available for sale residential mortgage-backed security portfolio represents investment interests in pools of residential 
mortgages, composing $7.9 billion or 29% of total assets of the Company at December 31, 2013. Residential mortgage-backed 
securities are highly sensitive to changes in interest rates. BOK Financial mitigates this risk somewhat by investing principally 
in shorter duration mortgage products, which are less sensitive to changes in interest rates. A significant decrease in interest 
rates has led mortgage holders to refinance the mortgages constituting the pool backing the securities, subjecting BOK 
Financial to a risk of prepayment and decreased return on investment due to subsequent reinvestment at lower interest rates. A 
significant decrease in interest rates has also accelerated premium amortization. Conversely, a significant increase in interest 
rates could cause mortgage holders to extend the term over which they repay their loans, which delays the Company’s 
opportunity to reinvest funds at higher rates.

Residential mortgage-backed securities are also subject to credit risk from delinquency or default of the underlying loans. BOK 
Financial mitigates this risk somewhat by investing in securities issued by U.S. government agencies. Principal and interest 
payments on the loans underlying these securities are guaranteed by these agencies.

The Federal Reserve Board and other government agencies have implemented policies and programs to stimulate the U.S. 
economy and housing market. These policies and programs have significantly reduced both primary mortgage interest rates, the 
rates paid by borrowers, and secondary mortgage interest rates, the rates required by investors in mortgage backed securities. 
They have also reduced barriers to mortgage refinancing such as insufficient home values. 

BOK Financial derives a substantial amount of revenue from mortgage activities, including $80 million from the production 
and sale of mortgage loans, $42 million from the servicing of mortgage loans and $30 million from sales of financial 
instruments to other mortgage lenders. These activities, as well our substantial holdings of residential mortgage backed 
securities and mortgage servicing rights may be adversely affected by changes in government policies and programs.

In addition, as part of BOK Financial's mortgage banking business, BOK Financial has substantial holdings of mortgage 
servicing rights, totaling $153 million or 0.57% of total assets at December 31, 2013. The value of these rights is also very 
sensitive to changes in interest rates. Falling interest rates tend to increase loan prepayments, which may lead to cancellation of 
the related servicing rights. BOK Financial attempts to manage this risk by maintaining an active hedging program for its 
mortgage servicing rights. The Company's hedging program has only been partially successful in recent years. The value of 
mortgage servicing rights may also decrease due to rising delinquency or default of the loans serviced. This risk is mitigated 
somewhat by adherence to underwriting standards on loans originated for sale.

10

Market disruptions could impact BOK Financial’s funding sources.

BOK Financial’s subsidiary bank may rely on other financial institutions and the Federal Home Loan Bank of Topeka as a 
significant source of funds. Our ability to fund loans, manage our interest rate risk and meet other obligations depends on funds 
borrowed from these sources. The inability to borrow funds at market interest rates could have a material adverse effect on our 
operations.

Operating Risk Factors

Dependence on technology increases cybersecurity risk.

As a financial institution, we process a significant number of customer transactions and possess a significant amount of 
sensitive customer information. As technology advances, the ability to initiate transactions and access data has become more 
widely distributed among mobile phones, personal computers, automated teller machines, remote deposit capture sites and 
similar access points. These technological advances increase cybersecurity risk. While the Company maintains programs 
intended to prevent or limit the effects of cybersecurity risk, there is no assurance that unauthorized transactions or 
unauthorized access to customer information will not occur. The financial, reputational and regulatory impact of unauthorized 
transactions or unauthorized access to customer information could be significant.

We depend on third parties for critical components of our infrastructure.

We outsource a significant portion of our information systems, communications, data management and transaction processing 
to third parties. These third parties are sources of risk associated with operational errors, system interruptions or breaches, 
unauthorized disclosure of confidential information and misuse of intellectual property. If the service providers encounter any 
of these issues, we could be exposed to disruption of service, reputational damages, and litigation risk that could be material to 
our business. 

Risks Related to an Investment in Our Stock

Although publicly traded, BOK Financial's common stock has substantially less liquidity than the average trading market 
for a stock quoted on the NASDAQ National Market System.

A relatively small fraction of BOK Financial's outstanding common stock is actively traded. The risks of low liquidity include 
increased volatility of the price of BOK Financial's common stock. Low liquidity may also limit holders of BOK Financial's 
common stock in their ability to sell or transfer BOK Financial's shares at the price, time and quantity desired.

BOK Financial's principal shareholder controls a majority of BOK Financial's common stock.

Mr. George B. Kaiser owns approximately 62% of the outstanding shares of BOK Financial's common stock at December 31, 
2013. Mr. Kaiser is able to elect all of BOK Financial's directors and effectively control the vote on all matters submitted to a 
vote of BOK Financial's common shareholders. Mr. Kaiser's ability to prevent an unsolicited bid for BOK Financial or any 
other change in control could have an adverse effect on the market price for BOK Financial's common stock. A substantial 
majority of BOK Financial's directors are not officers or employees of BOK Financial or any of its affiliates. However, because 
of Mr. Kaiser's control over the election of BOK Financial's directors, he could change the composition of BOK Financial's 
Board of Directors so that it would not have a majority of outside directors.

Possible future sales of shares by BOK Financial's principal shareholder could adversely affect the market price of BOK 
Financial's common stock.

Mr. Kaiser has the right to sell shares of BOK Financial's common stock in compliance with the federal securities laws at any 
time, or from time to time. The federal securities laws will be the only restrictions on Mr. Kaiser's ability to sell. Because of his 
current control of BOK Financial, Mr. Kaiser could sell large amounts of his shares of BOK Financial's common stock by 
causing BOK Financial to file a registration statement that would allow him to sell shares more easily. In addition, Mr. Kaiser 
could sell his shares of BOK Financial's common stock without registration under Rule 144 of the Securities Act. Although 
BOK Financial can make no predictions as to the effect, if any, that such sales would have on the market price of BOK 
Financial's common stock, sales of substantial amounts of BOK Financial's common stock, or the perception that such sales 

11

could occur, could adversely affect market prices. If Mr. Kaiser sells or transfers his shares of BOK Financial's common stock 
as a block, another person or entity could become BOK Financial's controlling shareholder.

Statutory restrictions on subsidiary dividends and other distributions and debts of BOK Financial's subsidiaries could limit 
amounts BOK Financial's subsidiaries may pay to BOK Financial.

A substantial portion of BOK Financial's cash flow typically comes from dividends paid by the Bank. Statutory provisions and 
regulations restrict the amount of dividends the Bank may pay to BOK Financial without regulatory approval. Management 
also developed, and the BOK Financial board of directors approved, an internal capital policy that is more restrictive than the 
regulatory capital standards. In the event of liquidation, creditors of the Bank and other non-bank subsidiaries of BOK 
Financial are entitled to receive distributions from the assets of that subsidiary before BOK Financial, as holder of an equity 
interest in the subsidiaries, is entitled to receive any distributions. 

ITEM 1B.   UNRESOLVED STAFF COMMENTS

None.

ITEM 2.   PROPERTIES

BOK Financial and its subsidiaries own and lease improved real estate that is carried at $184 million, net of depreciation and 
amortization. The Company’s principal offices are located in leased premises in the Bank of Oklahoma Tower in Tulsa, 
Oklahoma. Banking offices are primarily located in Tulsa and Oklahoma City, Oklahoma; Dallas, Fort Worth and Houston, 
Texas; Albuquerque, New Mexico; Denver, Colorado; Phoenix, Arizona; and Kansas City, Kansas/Missouri. Primary 
operations facilities are located in Tulsa and Oklahoma City, Oklahoma; Dallas, Texas and Albuquerque, New Mexico. The 
Company’s facilities are suitable for their respective uses and present needs.

The information set forth in Notes 5 and 14 of the Company’s Notes to Consolidated Financial Statements, which appear 
elsewhere herein, provides further discussion related to properties.

ITEM 3.   LEGAL PROCEEDINGS

The information set forth in Note 14 of the Company’s Notes to Consolidated Financial Statements, which appear elsewhere 
herein, provides discussion related to legal proceedings.

ITEM 4.   MINE SAFETY DISCLOSURES

Not applicable.

12

 
 
PART II

ITEM 5.   MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 
ISSUER PURCHASES OF EQUITY SECURITIES

BOK Financial’s $0.00006 par value common stock is traded on the NASDAQ Stock Market under the symbol BOKF. As of 
January 31, 2014, common shareholders of record numbered 825 with 68,900,457 shares outstanding.

The highest and lowest quarterly closing bid price for shares and cash dividends per share of BOK Financial common stock 
follows:

2013:

Low

High

Cash dividends

2012:

Low

High

Cash dividends

1  Includes $1.00 per share special cash dividend. 

First

Second

Third

Fourth

$

55.05

$

60.52

$

62.93

$

62.77

0.38

65.95

0.38

69.36

0.38

60.81

66.32

0.40

$

52.56

$

53.34

$

55.63

$

54.19

59.02

0.33

58.12

0.38

59.47

0.38

59.77
1.38 1

13

 
 
 
 
 
 
 
 
 
Shareholder Return Performance Graph

Set forth below is a line graph comparing the change in cumulative shareholder return of the NASDAQ Index, the NASDAQ 
Bank Index, and the KBW 50 Bank Index for the period commencing December 31, 2008 and ending December 31, 2013.*

Index
BOK Financial Corporation
NASDAQ Composite
NASDAQ Bank Index
KBW 50

Period Ending December 31,

2008

2009

2010

2011

2012

2013

100.00
100.00
100.00
100.00

120.38
145.36
83.70
98.24

138.02
171.74
95.55
121.19

145.19
170.38
85.52
93.10

150.46
200.63
101.50
123.85

187.77
281.22
143.84
170.62

*  Graph assumes value of an investment in the Company's Common Stock for each index was $100 on December 31, 2008. The KBW 50 
Bank index is the Keefe, Bruyette & Woods, Inc. index, which is available only for calendar quarter end periods.  Cash dividends on 
Common Stock are assumed to have been reinvested in BOK Financial Common Stock.

14

 
 
The following table provides information with respect to purchases made by or on behalf of the Company or any “affiliated 
purchaser” (as defined in Rule 10b-18(a)(3) under the Securities Exchange Act of 1934), of the Company’s common stock 
during the three months ended December 31, 2013.

Period

October 1, 2013 to October 31, 2013

November 1, 2013 to November 30, 2013

December 1, 2013 to December 31, 2013

Total 
Number of 
Shares 
Purchased 
as Part of 
Publicly 
Announced 
Plans or 
Programs 1
—

—

—

Maximum
Number of
Shares that
May Yet Be
Purchased
Under the
Plans

1,960,504

1,960,504

1,960,504

Total 
Number of 
Shares 
Purchased 2

Average 
Price Paid 
per Share

— $

— $

—

—

31,645

$

63.59

Total
1  On April 24, 2012, the Company's board of directors authorized the Company to repurchase up to two million shares of the Company's 

31,645

—

common stock. As of December 31, 2013, the Company had repurchased 39,496 shares under this plan.

2  The Company routinely repurchases mature shares from employees to cover the exercise price and taxes in connection with employee 

stock option exercises.

15

 
 
 
 
ITEM 6.  SELECTED FINANCIAL DATA

The selected financial data is set forth within Table 1 of Item 7, “Management’s Discussion and Analysis of Financial 
Condition and Results of Operations.”

Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations

Table 1 -- Consolidated Selected Financial Data

(Dollars in thousands, except per share data)

Selected Financial Data

For the year:

Interest revenue

Interest expense

Net interest revenue

Provision for for credit losses

Fees and commissions revenue

Net income

Period-end:

Loans

Assets

Deposits

Subordinated debentures

Shareholders’ equity
Nonperforming assets2

2013

2012

2011

2010

2009

December 31,

$

745,371

$

794,871

$

813,146

$

851,082

$

914,899

70,894

674,477

(27,900)

603,844

316,609

12,792,264

27,015,432

20,269,327

347,802

3,020,049

247,743

87,322

707,549

(22,000)

628,880

351,191

12,311,456

28,148,631

21,179,060

347,633

2,957,860

276,716

120,101

693,045

(6,050)

527,093

285,875

142,030

709,052

105,139

516,394

246,754

204,205

710,694

195,900

480,512

200,907

11,269,743

10,643,036

11,279,698

25,493,946

23,941,603

23,331,026

18,762,580

17,179,061

15,518,228

398,881

398,701

398,539

2,750,468

2,521,726

2,205,813

356,932

394,469

484,295

Profitability Statistics

Earnings per share (based on average equivalent

shares):

Basic

Diluted

Percentages (based on daily averages):

Return on average assets

Return on average shareholders’ equity

Average shareholders’ equity to average assets

Common Stock Performance

Per Share:

Book value per common share

Market price: December 31 close

Market range – High close bid price

Market range – Low close bid price

Cash dividends declared

Dividend payout ratio

$

$

$

4.61

4.59

$

5.15

5.13

$

4.18

4.17

$

3.63

3.61

1.16%

1.34%

1.17%

1.04%

2.96

2.96

0.87%

9.66

8.98

10.66

10.95

40.36

54.93

56.30

44.00

1.13

$

10.18

10.19

36.97

53.40

55.68

42.89

0.99

$

32.53

47.52

48.13

22.98

0.945

27.01%

27.16%

31.93%

10.51

11.00

12.09

11.05

$

43.88

66.32

69.36

55.05

1.54

33.43%

$

43.29

54.46

59.77

52.56

5

2.47
48.01% 5

16

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 1 -- Consolidated Selected Financial Data

(Dollars in thousands, except per share data)

Selected Balance Sheet Statistics

Period-end:

Tier 1 capital ratio

Total capital ratio

Leverage ratio
Tier 1 common equity ratio1
Allowance for loan losses to nonaccruing loans

Allowance for loan losses to loans
Combined allowances for credit losses to loans 4

Miscellaneous (at December 31)

Number of employees (full-time equivalent)

Number of banking locations

Number of TransFund locations

Fiduciary assets
Mortgage loan servicing portfolio3

2013

2012

2011

2010

2009

December 31,

13.77%

15.56

10.05

13.59

183.29

1.45

1.47

4,632

206

1,998

12.78%

15.13%

9.01%

12.59

160.34

1.75

1.77

4,704

217

1,970

13.27%

16.49%

9.15%

13.06

125.93

2.25

2.33

4,511

212

1,912

12.69%

10.86%

16.20

8.74

12.55

126.93

2.75

2.89

4,432

207

1,943

14.43

8.05

10.75

86.07

2.59

2.72

4,355

202

1,896

30,137,092

14,818,016

25,829,038

13,091,482

22,821,813

22,914,737

20,642,512

12,356,917

12,059,241

7,366,780

1  Tier 1 capital divided by risk-weighted assets, both as defined by Basel I based regulations. 
2  Includes nonaccrual loans, renegotiated loans and assets acquired in satisfaction of loans. Excludes loans past due 90 days or more and still accruing.
3  Includes outstanding principal for loans serviced for affiliates.
4  Includes allowance for loan losses and accrual for off-balance sheet credit risk.
5  Includes $1.00 per share special dividend.

Management’s Assessment of Operations and Financial Condition

Overview

The following discussion is management’s analysis to assist in the understanding and evaluation of the financial condition and 
results of operations of BOK Financial Corporation (“BOK Financial” or “the Company”). This discussion should be read in 
conjunction with the consolidated financial statements and footnotes and selected financial data presented elsewhere in this 
report.

Following the severe recession from 2007 to 2009, economic growth in the United States has been modest and gradual. 
National unemployment rates have improved from 7.8% in December of 2012 to 6.7% in December of 2013. With subdued 
indications of inflation, the U.S. government has continued to provide accommodative economic policy to support growth in 
the economy and further reduction in the unemployment rate. Although long-term and short-term interest rates remained at 
historic lows throughout the year, market speculation concerning the tapering of the Federal Reserve's bond buying program 
resulted in a rapid increase in mortgage interest rates in mid-2013. The low interest rate environment has presented challenges 
for all financial institutions as cash flows from loan and securities portfolios are reinvested at current rates. Both personal and 
corporate balance sheets have improved during the year. Corporations have amassed a significant amount of cash, placing the 
U.S. in a strong position to fund growth opportunities and reinvest. However, this has been hindered by the uncertainty in tax 
and regulatory policy as we address the high level of national debt and deficit issues.

17

 
 
 
 
 
 
 
 
 
 
 
 
 
Performance Summary

Net income for the year ended December 31, 2013 totaled $316.6 million or $4.59 per diluted share compared with net income 
of  $351.2 million or $5.13 per diluted share for the year ended December 31, 2012. 

Highlights of 2013 included:

•  Net interest revenue totaled $674.5 million for 2013 compared to $707.5 million for 2012. Cash flows from the securities 
portfolio were reinvested at lower current market rates. Growth in average loan balances were partially offset by a  decrease 
in loan yield. Net interest margin was 2.80% for 2013 compared to 3.15% for 2012.

• 

Fees and commissions revenue totaled $603.8 million for 2013 compared to $628.9 million for 2012. Mortgage banking 
revenue decreased $47.4 million compared to the prior year. BOK Financial originated a record number of residential 
mortgage loans during the year. However, gain on sale margins decreased. Trust fees and commissions revenue grew by 
$16.0 million or 20% and transaction card revenue was up $8.8 million over the prior year. 

•  Operating expenses totaled $840.6 million, unchanged compared to the prior year. Personnel costs increased $14.2 million 
due  largely  to  regular  compensation.  Non-personnel  expenses  decreased  $13.9  million  compared  to  the  prior  year 
primarily,  due to a decrease in write-downs related to real estate and other repossessed assets and lower mortgage banking 
costs.

•  The Company recorded a $27.9 million negative provision for credit losses in 2013 and a $22.0 million negative provision 
for credit losses in 2012. Credit quality indicators continued to improve. Net loans charged off totaled $2.0 million or 
0.02% of average loans for 2013 compared to $23.3 million or 0.20% of average loans for 2012. Gross charge-offs 
decreased to $25.3 million in 2013 from $42.1 million in 2012.

•  The combined allowance for credit losses totaled $187 million or 1.47% of outstanding loans at December 31, 2013 
compared to $217 million or 1.77% of outstanding loans at December 31, 2012. Nonperforming assets totaled $248 
million or 1.92% of outstanding loans and repossessed assets at December 31, 2013, down from $277 million or 2.23% 
of outstanding loans and repossessed assets at December 31, 2012. During 2013, nonaccruing loans decreased $33 million 
and repossessed assets decreased $12 million. Renegotiated residential mortgage loans guaranteed by U.S. government 
agencies increased $16 million.

•  Outstanding  loan  balances  were  $12.8  billion  at  December 31,  2013,  an  increase  of  $481  million  over  the  prior 
year. Commercial loan balances grew by $301 million or 4% and commercial real estate loans increased $186 million or 
8%. Residential mortgage loans increased $7.0 million and consumer loans decreased $14 million.

•  The available for sale securities portfolio decreased $1.1 billion during 2013 to $10.1 billion at December 31, 2013. The 
Company pro-actively reduced the size of its bond portfolio to better position the balance sheet for a longer-term rising 
rate environment.

• 

Period-end deposits totaled $20.3 billion at December 31, 2013 compared to $21.2 billion at December 31, 2012. Demand 
deposit accounts decreased by $722 million. Demand deposits at December 31, 2012 were unusually high as customers 
responded to tax law changes that became effective in 2013. Interest-bearing transaction accounts were largely unchanged 
compared to the prior year. Time deposits decreased $272 million. 

•  The Company and its subsidiary bank exceeded the regulatory definition of well capitalized. The Company's Tier 1 capital 
ratios, as defined by banking regulations, were 13.77% at December 31, 2013 and 12.78% at December 31, 2012. The 
Company's  Tier  1  common  equity  ratio,  as  recently  defined  by  banking  regulators,  is  estimated  to  be  12.60%  at  
December 31, 2013.

•  Regular cash dividends paid on common shares in 2013 totaled $1.54 per common share. Regular cash dividends paid 
on common shares were $1.47 per common share in 2012. In addition, the Company paid a special dividend of $1.00 per 
common share in the fourth quarter of 2012. 

18

Net income for the fourth quarter of 2013 totaled $73.0 million or $1.06 per diluted share compared to $82.6 million or $1.21 
per diluted share for the fourth quarter of 2012. 

Highlights of the fourth quarter of 2013 included:

•  Net interest revenue totaled $166.2 million for the fourth quarter of 2013 compared to $174.3 million for the fourth quarter 
of 2012. Net interest margin was 2.74% for the fourth quarter of 2013 compared to 2.95% for the fourth quarter of 2012.  
Cash flows from the securities portfolio were reinvested at lower current market rates and loan yields decreased. The 
average balance of the available for sale securities portfolio decreased, partially offset by growth in the average balance 
of the loan portfolio.

• 

Fees and commissions revenue decreased $22.5 million compared to the prior year to $142.4 million for the fourth quarter 
of 2013. Mortgage banking revenue decreased $24.5 million due primarily to a decrease in loan production volume. 
Growth in trust fees and commission and transaction card revenues were partially offset by lower brokerage and trading 
revenues. 

•  Operating expenses totaled $215.4 million, down $11.4 million compared to the prior year. Personnel costs decreased 

$5.5 million and non-personnel expenses decreased $5.8 million compared to the prior year.

•  An $11.4 million negative provision for credit losses was recorded in the fourth quarter of 2013 compared to a $14.0 
million negative provision for credit losses in the fourth quarter of 2012. We experienced a net recovery of $3.0 million 
in the fourth quarter of 2013 compared to net loans charged off of $4.3 million in the fourth quarter of 2012. Gross charge-
offs were $3.1 million compared to $8.0 million in the prior year.

Critical Accounting Policies & Estimates

The Consolidated Financial Statements and accompanying notes are prepared in accordance with generally accepted 
accounting principles in the United States of America (“GAAP”). The Company's accounting policies are more fully described 
in Note 1 of the Consolidated Financial Statements. Management makes significant assumptions and estimates in the 
preparation of the Consolidated Financial Statements and accompanying notes in conformity with GAAP that may be highly 
subjective, complex and subject to variability. Actual results could differ significantly from these assumptions and estimates. 
The following discussion addresses the most critical areas where these assumptions and estimates could affect the financial 
condition, results of operations and cash flows of the Company. These critical accounting policies and estimates have been 
discussed with the appropriate committees of the Board of Directors.

Allowance for Loan Losses and Accrual for Off-Balance Sheet Credit Risk 

The allowance for loan losses and accrual for off-balance sheet credit risk are assessed by management based on an ongoing 
quarterly evaluation of the probable estimated losses inherent in the loan portfolio and probable estimated losses on unused 
commitments to provide financing. A consistent, well-documented methodology has been developed and is applied by an 
independent Credit Administration department to assure consistency across the Company. The allowance for loan losses 
consists of specific allowances attributed to certain impaired loans that have not yet been charged down to amounts we expect 
to recover, general allowances for unimpaired loans that are based on estimated loss rates by loan class and nonspecific 
allowances for risks beyond factors specific to a particular portfolio segment or loan class. There have been no material 
changes in the approach or techniques utilized in developing the allowance for loan losses and accrual for off-balance sheet 
credit risk during 2013.

Loans are considered impaired when it is probable that we will not collect all amounts due according to the contractual terms of 
the loan agreements, including loans modified in a troubled debt restructuring. Internally risk graded loans are evaluated 
individually for impairment. Substantially all commercial and commercial real estate loans and certain residential mortgage and 
consumer loans are risk graded through a quarterly evaluation of the borrower's ability to repay. Certain commercial loans and 
most residential mortgage and consumer loans which represent small balance, homogeneous pools are not risk graded. Non-risk 
graded loans are identified as impaired based on performance status. Generally, non-risk graded loans are considered impaired 
when 90 or more days past due, in bankruptcy or modified in a troubled debt restructuring. 

19

Specific allowances for impaired loans that have not yet been charged down to amounts we expect to recover are measured by 
an evaluation of estimated future cash flows discounted at the loan's initial effective interest rate or the fair value of collateral 
for certain collateral dependent loans. Collateral value of real property is generally based on third party appraisals that conform 
to Uniform Standards of Professional Appraisal Practice, less estimated selling costs. Appraised values are on an “as-is” basis 
and generally are not adjusted by the Company. Updated appraisals are obtained at least annually or more frequently if market 
conditions indicate collateral values may have declined. Collateral value of mineral rights is determined by our internal staff of 
engineers based on projected cash flows under current market conditions. The value of other collateral is generally determined 
by our special assets staff based on liquidation cash flows under current market conditions. Collateral values and available cash 
resources that support impaired loans are evaluated quarterly.  Historical statistics may be used as a practical way to estimate 
impairment in limited situations, such as when a collateral dependent loan is identified as impaired near the end of a reporting 
period until an updated appraisal of collateral value is received or a full assessment of future cash flows is completed. Estimates 
of future cash flows and collateral values require significant judgments and may be volatile. 

General allowances for unimpaired loans are based on estimated loss rates by loan class. The appropriate historical gross loss 
rate for each loan class is determined by the greater of the current loss rate based on the most recent twelve months or a ten-
year average gross loss rate. Recoveries are not directly considered in the estimation of historical loss rates. Recoveries 
generally do not follow predictable patterns and are not received until well-after the charge-off date as a result of protracted 
legal proceedings. For risk graded loans, historical loss rates are adjusted for changes in risk rating. For each loan class, the 
weighted average current risk grade is compared to the weighted average long-term risk grade. This comparison determines 
whether the risk in each loan class is increasing or decreasing. Historical loss rates are adjusted upward or downward in 
proportion to changes in weighted average risk grading. General allowances for unimpaired loans also consider inherent risks 
identified for a given loan class. Inherent risks include consideration of the loss rates that most appropriately represent the 
current credit cycle and other factors attributable to a specific loan class which have not yet been represented in the historical 
gross loss rates or risk grading. Examples of these factors include changes in commodity prices or engineering imprecision 
which may affect the value of reserves that secure our energy loan portfolio, construction risk that may affect commercial real 
estate loans, changes in regulations and public policy that may disproportionately impact health care loans and changes in loan 
product types.  

Nonspecific allowances are maintained for risks beyond factors specific to a particular portfolio segment or loan class. These 
factors include trends in the economy in our primary lending areas, concentrations in loans with large balances and other 
relevant factors. 

Fair Value Measurement

Certain assets and liabilities are recorded at fair value in the Consolidated Financial Statements. Fair value is defined by 
applicable accounting guidance as the price to sell an asset or transfer a liability in an orderly transaction between market 
participants in the principal markets for the given asset or liability at the measurement date based on markets conditions at that 
date. An orderly transaction assumes exposure to the market for a customary period for marketing activities prior to the 
measurement date and not a forced liquidation or distressed sale.

A hierarchy for fair value has been established that prioritizes the inputs of valuation techniques used to measure fair value into 
three broad categories:  unadjusted quoted prices in active markets for identical assets or liabilities (Level 1), other observable 
inputs that can be observed either directly or indirectly (Level 2) and unobservable inputs for assets or liabilities (Level 3). Fair 
value may be recorded for certain assets and liabilities every reporting period on a recurring basis or under certain 
circumstances on a non-recurring basis.

The following represents significant fair value measurements included in the Consolidated Financial Statements based on 
estimates. See Note 18 of the Consolidated Financial Statements for additional discussion of fair value measurement and 
disclosure included in the Consolidated Financial Statements.  

Mortgage Servicing Rights

We have a significant investment in mortgage servicing rights. Our mortgage servicing rights are primarily retained 
from sales in the secondary market of residential mortgage loans we have originated or purchased from correspondent 
lenders. Occasionally mortgage servicing rights may be purchased from other lenders. Both originated and purchased 
mortgage servicing rights are initially recognized at fair value. The Company has elected to carry all mortgage 
servicing rights at fair value. Changes in fair value are recognized in earnings as they occur.

20

There is no active market for mortgage servicing rights after origination. The fair value of the mortgage servicing 
rights are determined by discounting the projected cash flows. Certain significant assumptions and estimates used in 
valuing mortgage servicing rights are based on current market sources including projected prepayment speeds, 
assumed servicing costs, earnings on escrow deposits, ancillary income and discount rates. Assumptions used to value 
our mortgage servicing rights are considered significant unobservable inputs and represent our best estimate of 
assumptions that market participants would use to value this asset. A separate third party model is used to estimate 
prepayment speeds based on interest rates, housing turnover rates, estimated loan curtailment, anticipated defaults and 
other relevant factors. The prepayment model is updated daily for changes in market conditions and adjusted to better 
correlate with actual performance of our servicing portfolio. The discount rate is based on benchmark rates for 
mortgage loans plus a market spread expected by investors in servicing rights. Significant assumptions used to 
determine the fair value of our mortgage servicing rights are presented in Note 7 to the Consolidated Financial 
Statements. At least annually, we request estimates of fair value from outside sources to corroborate the results of the 
valuation model.

The assumptions used in this model are primarily based on mortgage interest rates. Evaluation of the effect of a 
change in one assumption without considering the effect of that change on other assumptions is not meaningful. 
Considering all related assumptions, we would expect a 50 basis point increase in mortgage interest rates to increase 
the fair value of our servicing rights by $8.6 million. We would expect an $8.6 million decrease in the fair value of our 
mortgage servicing rights from a 50 basis point decrease in mortgage interest rates.  

Valuation of Derivative Instruments

We use interest rate derivative instruments to manage our interest rate risk. We also offer interest rate, commodity, 
foreign exchange and equity derivative contracts to our customers. All derivative instruments are carried on the 
balance sheet at fair value. Fair values for exchange-traded contracts are based on quoted prices in an active market for 
identical instruments. Fair values for over-the-counter interest rate contracts used to manage our interest rate risk are 
provided either by third-party dealers in the contracts or by quotes provided by independent pricing services. 
Information used by these third-party dealers or independent pricing services to determine fair values are considered 
significant other observable inputs. Fair values for interest rate, commodity, foreign exchange and equity contracts 
used in our customer hedging programs are based on valuations generated internally by third-party provided pricing 
models. These models use significant other observable market inputs to estimate fair values. Changes in assumptions 
used in these pricing models could significantly affect the reported fair values of derivative assets and liabilities, 
though the net effect of these changes should not significantly affect earnings.  

Credit risk is considered in determining the fair value of derivative instruments. Deterioration in the credit rating of 
customers or dealers reduces the fair value of asset contracts. The reduction in fair value is recognized in earnings 
during the current period. Fair value adjustments are based on various risk factors including but not limited to 
counterparty credit rating or equivalent loan grading, derivative contract notional size, price volatility of the 
underlying commodity, duration of the derivative contracts and expected loss severity. Expected loss severity is based 
on historical losses for similarly risk-graded commercial loan customers. Deterioration in our credit rating below 
investment grade would affect the fair value of our derivative liabilities. In the event of a credit down-grade, the fair 
value of our derivative liabilities would decrease. The reduction in fair value would be recognized in earnings in the 
current period.

Valuation of Securities

The fair value of our securities portfolio is generally based on a single price for each financial instrument provided to 
us by a third-party pricing service determined by one or more of the following:

•  Quoted prices for similar, but not identical, assets or liabilities in active markets;
•  Quoted prices for identical or similar assets or liabilities in inactive markets;
• 

Inputs other than quoted prices that are observable, such as interest rate and yield curves, volatilities, 
prepayment speeds, loss severities, credit risks and default rates;

•  Other inputs derived from or corroborated by observable market inputs.

21

The underlying methods used by the third-party pricing services are considered in determining the primary inputs used 
to determine fair values. We evaluate the methodologies employed by the third-party pricing services by comparing 
the price provided by the pricing service with other sources, including brokers' quotes, sales or purchases of similar 
instruments and discounted cash flows to establish a basis for reliance on the pricing service values. Significant 
differences between the pricing service provided value and other sources are discussed with the pricing service to 
understand the basis for their values. Based on all observable inputs, management may adjust prices obtained from 
third-party pricing services to more appropriately reflect the prices that would be received to sell assets or paid to 
transfer liabilities in orderly transactions in the current market. No significant adjustments were made to prices 
provided by third-party pricing services at December 31, 2013 or December 31, 2012.

A portion of our securities portfolio is comprised of debt securities for which third-party services have discontinued 
providing price information due primarily to a lack of observable inputs and other relevant data. We estimate the fair 
value of these securities based on significant unobservable inputs, including projected cash flows discounted at rates 
indicated by comparison to securities with similar credit and liquidity risk. We would expect the fair value to decrease 
$208 thousand if credit spreads utilized in valuing these securities widened by 100 basis points.

Valuation of Impaired Loans and Real Estate and Other Repossessed Assets

The fair value of collateral for certain impaired loans and real estate and other repossessed assets is measured on a 
non-recurring basis. Fair values are generally based on unadjusted third-party appraisals derived principally from or 
corroborated by observable market data. Fair values based on these appraisals are considered to be based on Level 2 
inputs. Fair value measurements based on appraisals that are not based on observable inputs or that require significant 
adjustments by us or fair value measurements that are not based on third-party appraisals are considered to be based 
on Level 3 inputs. Significant unobservable inputs include listing prices for comparable assets, uncorroborated expert 
opinions or management's knowledge of the collateral or industry. 

Goodwill Impairment

Goodwill for each reporting unit is evaluated for impairment annually as of October 1st or more frequently if conditions 
indicate that impairment may have occurred. The evaluation of possible goodwill impairment involves significant judgment 
based upon short-term and long-term projections of future performance.

We identify the geographical market underlying each operating segment as reporting units for the purpose of performing the 
annual goodwill impairment test. This is consistent with the manner in which management assesses the performance of the 
Company and allocates resources. See additional discussion of the operating segments in the Assessment of Operations - Lines 
of Business section following. As previously announced, the Company appointed a new Chief Executive Officer effective 
January 1, 2014 and made several executive leadership changes. We are currently evaluating the effect of these leadership 
changes on the reporting unit structure which underlies the operating segments and may consider changes in 2014. 

We perform a qualitative assessment that evaluates, based on the weight of the evidence, the significance of all identified 
events and circumstances in the context of determining whether it is more likely than not that the fair value of our reporting 
units are less than their carrying amount. This qualitative assessment considers general economic conditions including trends in 
unemployment rates in our primary geographical areas, our earnings and stock price changes during the year, current and 
anticipated credit quality performance and the prolonged low interest rate environment and the impact of increased regulation. 
This qualitative assessment is supplemented by quantitative analysis through which the fair value of each of our reporting units 
is estimated by the discounted future earnings method. Income growth is projected for each of our reporting units over five 
years and a terminal value is computed. The projected income stream is converted to current fair value by using a discount rate 
that reflects a rate of return required by a willing buyer. Assumptions used to value our reporting units are based on growth 
rates, volatility, discount rate and market risk premium inherent in our current stock price. These assumptions are considered 
significant unobservable inputs and represent our best estimate of assumptions that market participants would use to determine 
fair value of the respective reporting units. At December 31, 2013, critical assumptions in our evaluation were a 3% average 
expected long-term growth rate, a 0.81% volatility factor for BOK Financial common stock, a 9.06% discount rate and an 
7.92% market risk premium. The expected long-term growth rate for smaller or less mature reporting units may be higher.

The fair value, carrying value and related goodwill of reporting units for which goodwill was attributed as of our annual 
impairment test performed on October 1, 2013 is as follows in Table 2.

22

 
Table 2 – Goodwill Allocation by Reporting Unit 
(In thousands)

Fair Value

Carrying 
Value1

Goodwill

$

1,322,352 $
818,792
104,237
136,041
91,870

249,517 $
411,161
54,687
95,830
57,689

7,354
196,183
11,094
39,458
14,853

821,809
103,794
99,314
37,536

201,085
49,314
21,209
12,994

1,683
27,567
2,874
6,899

Commercial:
Oklahoma
Texas
New Mexico
Colorado
Arizona

Consumer:
Oklahoma
Texas
New Mexico
Colorado

Wealth Management:

Oklahoma
Texas
New Mexico
Colorado
Arizona

163,468
248,641
29,283
123,157
31,708
1   Carrying value includes intangible assets attributed to the reporting  unit.

99,453
45,964
3,919
38,373
6,178

1,350
16,372
1,305
31,198
1,569

The fair value of our reporting units determined by the discounted future earnings method was further corroborated by 
comparison to the market capitalization of publicly traded banks of similar size and characteristics in our geographical 
footprint. Based on the qualitative assessment, supplemented by the results of the quantitative considerations, management 
believes that it is more-likely-than-not that no goodwill impairment existed as of our annual evaluation date.  

As of December 31, 2013, the market value of BOK Financial common stock, a primary input in our goodwill impairment 
analysis, was approximately 5% higher than the market value used in our most recent annual evaluation. The market value is 
influenced by factors affecting the overall economy and the regional banks sector of the market. Goodwill impairment may be 
indicated at our next annual evaluation date if the market value of our stock declines or sooner if we incur significant 
unanticipated operating losses or if other factors indicate a significant decline in the value of our reporting units. The effect of a 
sustained 10% negative change in the market value of our common stock on September 30, 2013 was simulated. No  
impairment was noted by this simulation.

Numerous other factors could affect future impairment analyses including credit losses that exceed projected amounts or failure 
to meet growth projections. Additionally, fee income may be adversely affected by increasing residential mortgage interest rates 
and changes in federal regulations.  

Other-Than-Temporary Impairment

On a quarterly basis, the Company performs separate evaluations of impaired debt and equity investment and available for sale 
securities to determine if the unrealized losses are temporary or other-than-temporary.   

For impaired debt securities, management determines whether it intends to sell or if it is more-likely-than-not that it will be 
required to sell the impaired securities. This determination considers current and forecasted liquidity requirements, regulatory 
and capital requirements and securities portfolio management. All impaired debt securities we intend to sell or we expect to be 
required to sell are considered other-than-temporarily impaired and the full impairment loss is recognized as a charge against 
earnings. All impaired debt securities we do not intend or expect to be required to sell are evaluated further.

23

Impairment of debt securities rated investment grade by all nationally-recognized rating agencies is considered temporary 
unless specific contrary information is identified. Impairment of securities rated below investment grade by at least one of the 
nationally-recognized rating agencies is evaluated to determine if we expect to recover the entire amortized cost basis of the 
security based on the present value of projected cash flows from individual loans underlying each security. Below investment 
grade securities we own consist primarily of privately issued residential mortgage-backed securities. The primary assumptions 
used to project cash flows are disclosed in Note 2 to the Consolidated Financial Statements.  

We consider the principal and interest cash flows from the underlying loan pool as well as the remaining credit enhancement 
coverage as part of our assessment of cash flows available to recover the amortized cost of our securities. The credit 
enhancement coverage is an estimate of currently remaining subordinated tranches available to absorb losses on pools of loans 
that support the security. Credit losses, which are defined as the excess of current amortized cost over the present value of 
projected cash flows, on other-than-temporarily impaired debt securities are recognized as a charge against earnings. Any 
remaining impairment attributed to factors other than credit losses are recognized in accumulated other comprehensive losses. 

Credit losses are based on long-term projections of cash flows which are sensitive to changes in assumptions. Changes in 
assumptions and differences between assumed and actual results regarding unemployment rates, delinquency rates, default 
rates, foreclosures costs and home price depreciation can affect estimated and actual credit losses. Deterioration of these factors 
beyond those described in Note 2 to the Consolidated Financial Statements could result in the recognition of additional credit 
losses.  

We performed a sensitivity analysis of all privately issued residential mortgage-backed securities. Significant assumptions of 
this analysis included an increase in the unemployment rate to 9.3% and an additional 13.5% home price depreciation over the 
next twelve months. The results of this analysis indicated an additional $1 million of credit losses are possible. An increase in 
the unemployment rate to 11.3% with an additional 25.4% home price depreciation indicates an additional $4 million of credit 
losses are possible.

Impaired equity securities, including perpetual preferred stocks, are evaluated based on our ability and intent to hold the 
securities until fair value recovers over a period not to exceed three years. The assessment of the ability and intent to hold these 
securities considers liquidity needs, asset / liability management objectives and securities portfolio objectives. Factors 
considered when assessing recovery include forecasts of general economic conditions and specific performance of the issuer, 
analyst ratings, and credit spreads for preferred stocks which have debt-like characteristics.  

Income Taxes

Determination of income tax expense and related assets and liabilities is complex and requires estimates and judgments when 
applying tax laws, rules, regulations and interpretations. It also requires judgments as to future earnings and the timing of future 
events. Accrued income taxes represent an estimate of net amounts due to or from taxing jurisdictions based upon these 
estimates, interpretations and judgments.

Management evaluates the Company's current tax expense or benefit based upon estimates of taxable income, tax credits and 
statutory tax rates. Annually, we file tax returns with each jurisdiction where we conduct business and adjust recognized income 
tax expense or benefit to filed tax returns.

We recognize deferred tax assets and liabilities based upon the differences between the values of assets and liabilities as 
recognized in the financial statements and their related tax basis using enacted tax rates in effect for the year in which the 
differences are expected to be recovered or settled. A valuation allowance is provided when it is more likely than not that some 
portion of the entire deferred tax asset may not be realized based on taxes previously paid in net loss carry-back periods and 
other factors.  

We also recognize the benefit of uncertain income tax positions when based upon all relevant evidence it is more-likely-than-
not that our position would prevail upon examination, including resolution of related appeals or litigation, based upon the 
technical merits of the position. Unrecognized tax benefits, including estimated interest and penalties, are part of our current 
accrued income tax liability. Estimated penalties and interest are recognized in income tax expense. Income tax expense in 
future periods may decrease if an uncertain tax position is favorably resolved, generally upon completion of an examination by 
the taxing authorities, expiration of a statute of limitations, or changes in facts and circumstances.

24

   
Results of Operations

Net Interest Revenue and Net Interest Margin

Net interest revenue is the interest earned on debt securities, loans and other interest-earning assets less interest paid for 
interest-bearing deposits and other borrowings. The net interest margin is calculated by dividing net interest revenue by average 
interest-earning assets. Net interest spread is the difference between the average rate earned on interest-earning assets and the 
average rate paid on interest-bearing liabilities. Net interest margin is typically greater than net interest spread due to interest 
income earned on assets funded by non-interest bearing liabilities such as demand deposits and equity.

Tax-equivalent net interest revenue totaled $684.8 million for 2013 compared to $716.9 million for 2012. Net interest margin 
was 2.80% for 2013 and 3.15% for 2012. Tax-equivalent net interest revenue decreased $32.1 million compared to the prior 
year. Changes in interest rates reduced net interest revenue by $66.7 million. Growth in average loans and securities balances 
increased net interest revenue by $34.6 million. Cash flows from the securities portfolio were reinvested at lower current 
market rates and loan yields decreased due to renewal of maturing fixed-rate loans at current lower rates and narrowing credit 
spreads, partially offset by lower funding costs. Table 3 shows the effects on net interest revenue of changes in average 
balances and interest rates for the various types of earning assets and interest-bearing liabilities. In addition, see Annual and 
Quarterly Financial Summary of consolidated daily average balances, yields and rates following the Consolidated Financial 
Statements.

The tax-equivalent yield on earning assets was 3.09% for 2013 compared to 3.53% in 2012. The available for sale securities 
portfolio yield decreased 47 basis points to 1.97% and loan yields decreased 34 basis points. The decreased yield on earning 
assets was partially offset by lower funding costs. Funding costs were down 13 basis points compared to 2012. The cost of 
interest-bearing deposits decreased 10 basis points and the cost of other borrowed funds decreased 4 basis points. The average 
rate of interest paid on subordinated debentures decreased 128 basis points. The interest rate on $233 million of these 
subordinated debentures converted from a fixed rate of interest of 5.75% to a floating interest rate based on LIBOR plus 0.69% 
as of May 15, 2012. In the present low interest rate environment, our ability to further decrease funding costs is limited.

Average earning assets for 2013 increased $1.2 billion or 5% over 2012. Average loans, net of allowance for loan losses, 
increased $681 million due primarily to growth in average commercial loans. The average balance of available for sale 
securities, which consists largely of residential and commercial mortgage-backed securities guaranteed by U.S. government 
agencies, increased $185 million. We purchase securities to supplement earnings and to manage interest rate risk. During the 
fourth quarter of 2013, we began to pro-actively shrink the size of our bond portfolio to better position the balance sheet for a 
longer-term rising rate environment. Our outlook for earning assets is for continued decline in the securities portfolio to be 
partially offset by loan growth. We expect annualized growth rate for loans to be in the mid to high single digits. The resulting 
shift in earning asset mix should be supportive of the net interest margin. 

Growth in average assets was funded by a $717 million increase in average deposits and a $631 million increase in average 
borrowed funds balances. Average demand deposit balances increased $500 million over the prior year. Average interest-
bearing transaction accounts were up $483 million, partially offset by a $318 million decrease in average time 
deposits. Average borrowed funds increased primarily due to an increase in borrowings from the Federal Home Loan Banks, 
partially offset by a decrease in funds purchased and repurchase agreements compared to the prior year. Average subordinated 
debenture balances were down $16 million.

Our overall objective is to manage the Company’s balance sheet to be relatively neutral to changes in interest rates as is further 
described in the Market Risk section of this report. As shown in Table 29, approximately 77% of our commercial and 
commercial real estate loan portfolios are either variable rate or fixed rate that will re-price within one year. These loans are 
funded primarily by deposit accounts that are either non-interest bearing, or that re-price more slowly than the loans. The result 
is a balance sheet that would be asset sensitive, which means that assets generally re-price more quickly than liabilities. Among 
the strategies that we use to manage toward a relatively rate-neutral position, we purchase fixed rate residential mortgage-
backed securities issued primarily by U.S. government agencies and fund them with market rate sensitive liabilities. The 
liability-sensitive nature of this strategy provides an offset to the asset-sensitive characteristics of our loan portfolio. We also 
may use derivative instruments to manage our interest rate risk. 

The effectiveness of these strategies is reflected in the overall change in net interest revenue due to changes in interest rates as 
shown in Table 3 and in the interest rate sensitivity projections as shown in the Market Risk section of this report. 

25

Fourth Quarter 2013 Net Interest Revenue

Tax-equivalent net interest revenue totaled $168.7 million for the fourth quarter of 2013 compared to $176.7 million for the 
fourth quarter of 2012. Net interest margin was 2.74% for the fourth quarter of 2013 and 2.95% for the fourth quarter of 2012. 

Tax-equivalent net interest revenue decreased $8.0 million over the fourth quarter of 2012. Net interest revenue increased $4.1 
million primarily due to the growth in average loan balances, partially offset by a decrease in available for sale securities 
balances. Net interest revenue decreased $12.2 million due to interest rates. 

The tax-equivalent yield on earning assets was 3.02% for the fourth quarter of 2013, down 28 basis points from the fourth 
quarter of 2012. The available for sale securities portfolio yield decreased 27 basis points to 1.89%. Cash flows from these 
securities were reinvested at current lower rates. Loan yields decreased 32 basis points due primarily to continued market 
pricing pressure. Funding costs were down 12 basis points from the fourth quarter of 2012. The cost of interest-bearing deposits 
decreased 12 basis points and the cost of other borrowed funds decreased 4 basis points. The average rate of interest paid on 
subordinated debentures decreased 8 basis points compared to the fourth quarter of 2012 due to the conversion of $233 million 
of these subordinated debentures from a fixed rate of interest to a floating interest rate in 2012. The benefit to net interest 
margin from earning assets funded by non-interest bearing liabilities decreased to 14 basis points in the fourth quarter of 2013 
from 19 basis points in the fourth quarter of 2012.

Average earning assets for the fourth quarter of 2013 decreased $355 million compared to the fourth quarter of 2012. The 
average balance of available for sale securities decreased $1.0 billion as we reduced the size of the bond portfolio to better 
position the balance sheet for a longer-term rising rate environment. Average loans, net of allowance for loan losses, increased 
$508 million over the fourth quarter of 2012 due primarily to growth in average commercial loans. 

Average deposits decreased $262 million compared to the fourth quarter of 2012. Average demand deposit balances decreased 
$149 million and average time deposit balances decreased $300 million, partially offset by a $143 million increase in average 
interest-bearing transaction accounts. Average borrowed funds increased $492 million over the fourth quarter of 2012.

2012 Net Interest Revenue

Tax-equivalent net interest revenue for 2012 was $716.9 million compared to $702.1 million for 2011. Net interest margin was 
3.15% for 2012 compared to 3.30% for 2011. The decrease in net interest margin was due primarily to lower yield on our 
securities portfolio, partially offset by lower funding costs. The tax-equivalent yield on average earning assets decreased 33 
basis points from 2011. The available for sale securities portfolio yield was down 48 basis points due to cash flow reinvestment 
at lower rates. Loan yields decreased 26 basis points due to a combination of renewals of fixed rate loans at lower current rates 
and narrowing credit spreads. The cost of interest-bearing liabilities decreased 20 basis points. The cost of interest-bearing 
deposits was down 14 basis points and the cost of other borrowed funds was down 132 basis points. The effect of declining net 
interest margin was offset by increasing average earning assets by $1.8 billion during 2012. Growth in average assets was 
primarily in the available for sale securities portfolio and loans. Growth in average assets was funded by a $979 million 
increase in average deposit balances. Average demand deposit account balances grew by $1.7 billion, partially offset by a $309 
million decrease in average interest-bearing transaction account and a $474 million decrease in average time deposit balances. 
Average borrowed funds increased $461 million during 2012 due to an increase in funds purchased. Average subordinated 
debenture balances were down $35.1 million. 

26

Table 3 – Volume/Rate Analysis 
(In thousands)

Year Ended
December 31, 2013 / 2012

Change Due To1

Year Ended
December 31, 2012 / 2011

Change Due To1

Change

Volume

Yield /
Rate

Change

Volume

Yield
/Rate

Tax-equivalent interest revenue:

Interest-bearing cash and cash equivalents

$

Trading securities

Investment securities:

Taxable securities

Tax-exempt securities

Total investment securities

Available for sale securities:

Taxable securities

Tax-exempt securities

Total available for sale securities

Fair value option securities

Restricted equity securities

Residential mortgage loans held for sale

Loans

Total tax-equivalent interest revenue

Interest expense:

Transaction deposits

Savings deposits

Time deposits

Funds purchased

Repurchase agreements

Other borrowings

Subordinated debentures

Total interest expense

Tax-equivalent net interest revenue

Change in tax-equivalent adjustment

$

130

558

628

409

$

(498) $

454

$

(659) $

149

(348)

1,016

(2,588)

723

(1,865)

(32,396)

(218)

(32,614)

(4,557)

2,780

320

(13,281)

(48,529)

(3,145)

(98)

(8,206)

(1,247)

(505)

1,810

(5,037)

(16,428)

(32,101)

(971)

(2,453)

6,142

3,689

14,276

368

14,644

(3,109)

4,114

116

27,590

48,081

622

97

(5,065)

(774)

(209)

19,298

(494)

13,475

34,606

(135)

(5,419)

(5,554)

4,267

(1,961)

2,306

(46,672)

(21,602)

(586)

(47,258)

(1,448)

(1,334)

204

(40,871)

(96,610)

(3,767)

(195)

(3,141)

(473)

(296)

(17,488)

(4,543)

(29,903)

(66,707)

150

(21,452)

(10,185)

173

1,693

9,322

(18,037)

(9,115)

(179)

(12,583)

1,178

(1,445)

(2,028)

(8,607)

(32,779)

14,742

(238)

4,415

(783)

3,632

23,849

572

24,421

(5,168)

295

2,811

38,840

65,188

(737)

133

(8,402)

537

(36)

575

(1,659)

(9,589)

74,777

1,113

(1,364)

(148)

(1,178)

(1,326)

(45,451)

(422)

(45,873)

(5,017)

(122)

(1,118)

(29,518)

(83,225)

(8,378)

(312)

(4,181)

641

(1,409)

(2,603)

(6,948)

(23,190)

(60,035)

Net interest revenue
(33,072)
1 Changes attributable to both volume and yield/rate are allocated to both volume and yield/rate on an equal basis.

14,504

$

$

27

 
 
 
 
 
 
 
 
 
Table 3 – Volume/Rate Analysis (continued)
(In thousands)

Three Months Ended
December 31, 2013 / 2012

Change Due To1

Change

Volume

Yield /
Rate

$

40

31

74

$

(22)

(584)

393

(191)

(8,210)

(85)

(8,295)

112

877

(72)

(4,593)

(12,091)

(930)

(29)

(3,001)

(332)

(92)

381

(66)

(4,069)

(8,022)

5

(491)

1,394

903

(1,345)

12

(1,333)

(80)

431

(513)

5,116

4,576

33

17

(1,233)

(155)

(29)

1,808

3

444

4,132

(34)

53

(93)

(1,001)

(1,094)

(6,865)

(97)

(6,962)

192

446

441

(9,709)

(16,667)

(963)

(46)

(1,768)

(177)

(63)

(1,427)

(69)

(4,513)

(12,154)

Tax-equivalent interest revenue:

Interest-bearing cash and cash equivalents

$

Trading securities

Investment securities:

Taxable securities

Tax-exempt securities

Total investment securities

Available for sale securities:

Taxable securities

Tax-exempt securities

Total available for sale securities

Fair value option securities

Restricted equity securities

Residential mortgage loans held for sale

Loans

Total tax-equivalent interest revenue

Interest expense:

Transaction deposits

Savings deposits

Time deposits

Funds purchased

Repurchase agreements

Other borrowings

Subordinated debentures

Total interest expense

Tax-equivalent net interest revenue

Change in tax-equivalent adjustment

Net interest revenue
(8,017)
1 Changes attributable to both volume and yield/rate are allocated to both volume and yield/rate on an equal basis.

$

28

 
 
 
 
 
Other Operating Revenue

Other operating revenue was $614.5 million for 2013 compared to $653.7 million for 2012. Fees and commissions revenue 
decreased $25.0 million or 4% compared to 2012. The change in the fair value of mortgage servicing rights, net of fair value 
options securities and derivative contract held as an economic hedge, increased $3.5 million over the prior year. Net gains on  
available for sale securities decreased $23.1 million compared to 2012. Other-than-temporary impairment charges recognized 
in earnings in 2013 were $5.0 million less than charges recognized in 2012.

Table 4 – Other Operating Revenue 
(In thousands)

2013

2012

2011

2010

2009

Year Ended

Brokerage and trading revenue

$

125,478

$

126,930

$

104,181

Transaction card revenue

Trust fees and commissions

Deposit service charges and fees

Mortgage banking revenue

Bank-owned life insurance

Other revenue

116,823

107,985

116,757

96,082

95,110

80,053

98,917

121,934

169,302

10,155

38,262

11,089

34,604

73,290

95,872

91,643

11,280

34,070

101,471

112,302

68,976

103,611

87,600

12,066

30,368

91,677

105,517

66,177

115,791

64,980

10,239

26,131

Total fees and commissions revenue

603,844

628,880

527,093

516,394

480,512

Gain (loss) on other assets, net

Gain (loss) on derivatives, net

Gain (loss) on fair value option securities, net

Change in fair value of mortgage servicing rights

Gain on available for sale securities, net

Total other-than-temporary impairment

Portion of loss recognized in (reclassified from)

other comprehensive income

Net impairment losses recognized in earnings

(925)

(4,367)

(15,212)

22,720

10,720

(2,574)

266

(2,308)

(1,415)

(301)

9,230

(9,210)

33,845

(1,144)

(6,207)

(7,351)

4,156

2,686

24,413

(40,447)

34,144

(4,011)

4,271

7,331

3,661

21,882

1,992

(3,365)

(13,198)

12,124

59,320

(10,578)

(29,960)

(129,154)

(12,929)

(23,507)

2,151

(27,809)

521,719

94,741

(34,413)

502,972

Total other operating revenue

$

614,472

$

653,678

$

528,538

Fees and commissions revenue

Diversified sources of fees and commissions revenue are a significant part of our business strategy and represented 47% of total 
revenue for 2013, excluding provision for credit losses and gains and losses on asset sales, securities and derivatives and the 
change in the fair value of mortgage servicing rights. We believe that a variety of fee revenue sources provide an offset to 
changes in interest rates, values in the equity markets, commodity prices and consumer spending, all of which can be 
volatile. As an example of this strength, many of the economic factors that caused net interest revenue compression also drove 
strong growth in our mortgage banking revenue in 2012. We expect continued growth in other operating revenue through 
offering new products and services and by further development of our presence in markets outside of Oklahoma. However, 
current and future economic conditions, regulatory constraints, increased competition and saturation in our existing markets 
could affect the rate of future increases.

Brokerage and trading revenue, which includes revenues from securities trading, retail brokerage, customer hedging and 
investment banking was largely unchanged compared to the prior year. Revenue in 2013 was reduced $8.7 million from 
changes in the fair value of our trading securities inventory due to sharp increases in interest rates. The following discussion 
excludes inventory adjustment charges. 

Securities trading revenue totaled $72.6 million for 2013, an increase of $3.9 million or 6% compared to the prior 
year. Securities trading revenue represents net realized and unrealized gains primarily related to sales of U.S. government 
securities, residential mortgage-backed securities guaranteed by U.S. government agencies and municipal securities to 
institutional customers. These activities largely will be permitted under the Volcker Rule of the Dodd-Frank Act. The increase 
compared to the prior year was due primarily sales of residential mortgage backed securities to our mortgage banking 
customers.

29

 
 
Customer hedging revenue is based primarily on realized and unrealized changes in the fair value of derivative contracts held 
for customer risk management programs. As more fully discussed under Customer Derivative Programs in Note 3 of the 
Consolidated Financial Statements, we offer commodity, interest rate, foreign exchange and equity derivatives to our 
customers. Customer hedging revenue totaled $12.4 million for 2013, a decrease of $1.3 million or 10% compared to 2012. The 
Company received recoveries from the Lehman Brothers and MF Global bankruptcies of $2.4 million during 2013 and $3.4 
million during 2012. 

Revenue earned from retail brokerage transactions increased $4.3 million or 15% over 2012 to $34.1 million. Retail brokerage 
revenue is primarily based on fees and commissions earned on sales of fixed income securities, annuities and mutual funds to 
retail customers. Revenue is primarily based on the volume of customer transactions. The number of transactions typically 
increases with market volatility and decreases with market stability.

Investment banking, which includes fees earned upon completion of underwriting and financial advisory services, totaled $15.1 
million for 2013, up $299 thousand or 2% over 2012 related to the timing and volume of completed transactions. 

Transaction card revenue depends largely on the volume and amount of transactions processed, the number of TransFund 
automated teller machine (“ATM”) locations and the number of merchants served. Transaction card revenue totaled $116.8 
million for 2013 compared to $108.0 million for 2012. Revenues from the processing of transactions on behalf of the members 
of our TransFund electronic funds transfer ("EFT") network totaled $60.5 million, up $4.2 million or 7% over 2012, due 
primarily to increased transaction volumes. The number of TransFund ATM locations totaled 1,998 at December 31, 2013 
compared to 1,970 at December 31, 2012. Merchant services fees paid by customers for account management and electronic 
processing of card transactions totaled $38.0 million, up $4.0 million or 12% over the prior year. The increase was primarily 
due to higher transaction processing volume throughout our geographical footprint. Revenue from interchange fees paid by 
merchants for transactions processed from debit cards issued by the Company totaled $18.3 million, up $730 thousand over 
2012 on increased transaction volume.

Effective October 1, 2011, the Federal Reserve issued its final rule that established a cap on interchange fees that larger banks 
can charge merchants for certain debit card transactions. This rule is commonly known as the Durbin Amendment. Initial 
adoption of the Durbin Amendment reduced our annual interchange fees by approximately $19 million. The final rule has been 
successfully challenged by retail merchants and merchant trade groups and is currently on appeal. The ultimate resolution of 
this legal challenge is uncertain. 

Trust fees and commissions increased $16.0 million or 20% over 2012. Acquired in the third quarter of 2012, the full year 
results of The Milestone Group increased trust fees and commissions $7.0 million over 2012. The remaining increase was 
primarily due to the growth in the fair value of fiduciary assets administered by the Company. Fiduciary assets are assets for 
which the Company possesses investment discretion on behalf of another, or any other similar capacity. The fair value of 
fiduciary assets administered by the Company totaled $30.1 billion at December 31, 2013 and $25.8 billion at December 31, 
2012. 

In addition to trust fees and commissions where we served as a fiduciary, we also earn fees as administrator to and investment 
advisor for the Cavanal Hill Funds, a diversified, open-ended investment company established as a business trust under the 
Investment Company Act of 1940 (the "1940 Act"). The Bank is custodian and BOSC, Inc. is distributor for the Funds. The 
Funds’ products are offered to customers, employee benefit plans, trusts and the general public in the ordinary course of 
business. We have voluntarily waived administration fees on the Cavanal Hill money market funds in order to maintain positive 
yields on these funds in the current low short-term interest rate environment. Waived fees totaled $8.2 million for 2013 
compared to $8.4 million for 2012.

Deposit service charges and fees decreased $3.8 million or 4% compared to 2012. Overdraft fees totaled $49.6 million for 
2013, a decrease of $6.1 million or 11% compared to last year. Commercial account service charge revenue totaled $37.3 
million, up $2.3 million or 7% over the prior year. Service charges on deposit accounts with a standard monthly fee were $8.2 
million, unchanged compared to the prior year.  

Mortgage banking revenue totaled $121.9 million for 2013, compared to $169.3 million for 2012. Revenue from originating 
and marketing mortgage loans totaled $79.5 million, a decrease of $49.6 million compared to 2012. Mortgage loans funded for 
sale totaled $4.1 billion in 2013, up $373.0 million or 10% over 2012. Outstanding commitments to originate mortgage loans 
decreased $98 million or 27% compared to December 31, 2012 to $259 million at December 31, 2013. The decrease in 
mortgage banking revenue was primarily due to an overall narrowing of gain on sale margins and a shift in product mix 
towards loans with narrower margins.

30

Mortgage servicing revenue was  $42.4 million, up $2.2 million or 5% over the prior year. The outstanding principal balance of 
mortgage loans serviced for others totaled $13.7 billion, an increase of $1.7 billion over December 31, 2012.

Table 5 – Mortgage Banking Revenue 
(In thousands)

Originating and marketing revenue

Servicing revenue

Total mortgage revenue

2013

79,545

42,389

121,934

$

$

2012

129,117

40,185

169,302

$

$

Year Ended

2011

2010

2009

$

$

51,982

39,661

91,643

$

$

49,439

38,161

87,600

$

$

$

44,229

20,751

64,980

281,106

Mortgage loans funded for sale

$ 4,081,390

$ 3,708,350

$ 2,293,834

$ 2,501,860

Mortgage loan refinances to total funded

43%

60%

53%

57%

63%

Outstanding principal balance of mortgage loans

serviced for others

$ 13,718,942

$ 11,981,624

$ 11,300,986

$ 11,194,582

$

6,603,132

2013

2012

2011

2010

2009

December 31,

Net gains on securities, derivatives and other assets

We recognized $10.7 million of net gains from sales of $2.4 billion of available for sale securities in 2013. We recognized 
$33.8 million of net gains from sales of $1.7 billion of available for sale securities in 2012, including a $14.2 million gain on 
the sale of $26 million of common stock received in 2009 in partial satisfaction of a defaulted commercial loan. Securities were 
sold either because they had reached their expected maximum potential or to mitigate risk.

We also maintain a portfolio of residential mortgage-backed securities issued by U.S. government agencies and interest rate 
derivative contracts designated as an economic hedge of the changes in the fair value of our mortgage servicing rights. The fair 
value of our mortgage servicing rights fluctuate due to changes in prepayment speeds and other assumptions as more fully 
described in Note 7 to the Consolidated Financial Statements. As benchmark mortgage rates increase, prepayment speeds slow 
and the value of our mortgage servicing rights increases. As benchmark mortgage rates fall, prepayment speeds increase and 
the value of our mortgage servicing rights decreases.

Changes in the fair value of mortgage servicing rights are highly dependent on changes in primary mortgage rates, rates offered 
to borrowers, and assumptions about servicing revenues, servicing costs and discount rates. Changes in the fair value of 
residential mortgage-backed securities and interest rate derivative contracts are highly dependent on changes in secondary 
mortgage rates, or rates required by investors. While primary and secondary mortgage rates generally move in the same 
direction, the spread between them may widen and narrow due to market conditions and government intervention. Changes in 
assumptions and the spread between the primary and secondary rates can cause significant earnings volatility.

Table 6 following shows the relationship between changes in the fair value of mortgage servicing rights and the fair value of 
fair value option residential mortgage-backed securities and interest rate derivative contracts designated as an economic hedge. 

31

 
 
 
 
Table 6 – Gain (Loss) on Mortgage Servicing Rights, Net of Economic Hedge 
(In thousands)

Gain (loss) on mortgage hedge derivative contracts, net

$ (5,080)

$

116

$ 2,974

$

Year Ended

2013

2012

2011

Gain (loss) on fair value option securities, net

Gain (loss) on economic hedge of mortgage servicing rights

Gain (loss) on change in fair value of mortgage servicing rights

(15,436)

(20,516)

22,720

Gain (loss) on changes in fair value of mortgage servicing rights, net of

7,793

7,909

24,413

27,387

(9,210)

(40,447)

(8,171)

1

2010

4,425

7,331

11,756

2009

$

—

(13,198)

(13,198)

12,124

economic hedges

$

2,204

$ (1,301)

$ (13,060)

$

3,585

$ (1,074)

Net interest revenue on fair value option securities2

$

3,290

$ 7,811

$ 17,650

$ 19,043

$ 13,366

Average primary residential mortgage interest rate

3.99%

3.66%

4.45%

Average secondary residential mortgage interest rate
1  Excludes $11.8 million day-one pretax gain on the purchase of mortgage servicing rights in the first quarter of 2010.
2  Actual interest earned on fair value option securities less transfer-priced cost of funds.

3.05%

2.52%

3.71%

4.69%

3.96%

5.03%

4.28%

Primary rates disclosed in Table 6 above represent rates generally available to borrowers on 30 year conforming mortgage loans 
and affect the value of our mortgage servicing rights. Secondary rates represent rates generally paid on 30 year residential 
mortgage-backed securities guaranteed by U.S. government agencies and affect the value of securities and derivative contracts 
used as an economic hedge of our mortgage servicing rights. The difference between average primary and secondary rates was 
94 basis points for 2013 compared to 114 basis points for 2012. The difference between average primary and secondary rates 
widened significantly during 2012, growing as large as 163 basis points during the third quarter. This difference narrowed to a 
more normal relationship during 2013.

As more fully discussed in Note 2 to the Consolidated Financial Statements, we recognized other-than-temporary impairment 
losses of $2.3 million during 2013. Other-than-temporary impairments recognized in earnings on certain residential mortgage-
backed securities privately issued by publicly traded financial institutions that we do not intend to sell totaled $938 thousand. 
Other-than-temporary losses on certain below investment grade municipal securities recognized in earnings were $1.4 million. 
Other-than-temporary impairment losses related to privately issued residential mortgage backed securities, municipal securities 
and other equity securities in 2012 were $7.4 million.

An indirect wholly-owned subsidiary of the Company is the general partner of two private equity funds and other subsidiaries 
of the Company have investments in unrelated private equity funds. These investments generally are illiquid and do not readily 
provide for redemption or transfer. The impact of the recently-issued regulations that implement the Volcker Rule on these 
investments resulted in a $1.4 million impairment charge in 2013 which is included in Gain (Loss) on assets, net. This charge 
was based primarily on the expectation that we will be required to divest some or all of these investments by June 30, 2015.

Fourth Quarter 2013 Other Operating Revenue

Other operating revenue was $147.0 million for the fourth quarter of 2013 compared to $166.4 million for the fourth quarter of 
2012. Fees and commissions revenue decreased $22.5 million. The change in the fair value of mortgage servicing rights, net of 
economic hedges, added $2.1 million to net income for the fourth quarter of 2013 compared to adding $1.8 million to net 
income for the fourth quarter of 2012. Net gains on sales of available for sale securities were $568 thousand higher than the 
prior year. No other-than-temporary impairment charges were recognized in earnings in the fourth quarter of 2013 compared to 
$1.7 million of impairment charges recognized in the fourth quarter of 2012.

Brokerage and trading revenue decreased $3.4 million compared to the fourth quarter of 2012. Securities trading revenue 
totaled $15.2 million for the fourth quarter of 2013, a decrease $2.4 million, primarily due to decreased gain from sales of U.S. 
government treasury and municipal securities to our institutional customers. Customer hedging revenue totaled $3.8 million, up 
$1.0 million over the prior year. Revenue earned from retail brokerage transactions decreased $371 thousand compared to the 
fourth quarter of 2012 to $7.0 million. Investment banking revenue totaled $2.4 million, a $1.6 million decrease compared to 
the fourth quarter of 2012 related to the timing and volume of completed transactions. 

32

 
 
Transaction card revenue for the fourth quarter of 2013 increased $1.1 million or 4% over the fourth quarter of 2012, primarily 
due to a $918 thousand increase in merchant services fees and a $170 thousand increase in interchange fees paid by merchants 
for transactions processed from debit cards issued by the Company. Revenues from the processing of transactions on behalf of 
the members of our TransFund EFT network totaled $15.2 million, merchant services fees totaled $9.3 million and revenue 
from interchange fees paid by merchants for transactions processed from debit cards issued by the Company totaled $4.6 
million.

Trust fees and commissions increased $3.0 million over the fourth quarter of 2012 to $25.1 million primarily due to the 
increase in the fair value of assets managed. Waived administration fees on the Cavanal Hill money market funds totaled $2.2 
million for the fourth quarter of 2013 compared to $1.7 million for the fourth quarter of 2012.

Deposit service charges and fees were $23.4 million for the fourth quarter of 2013 compared to $24.2 million for the fourth 
quarter of 2012. Overdraft fees decreased $1.5 million to $12.1 million. Commercial account service charge revenue totaled 
$9.3 million, up $942 thousand over the prior year. Service charges on deposit accounts with a standard monthly fee were $2.0 
million, a decrease of $198 thousand compared to the fourth quarter of 2012. 

Mortgage banking revenue was $21.9 million for the fourth quarter of 2012 compared to $46.4 million for the fourth quarter of 
2012. Mortgage loans funded for sale totaled $849 million in the fourth quarter of 2013 and $1.1 billion in the fourth quarter of 
2012. Outstanding mortgage loan commitments decreased $98 million and the unpaid principal balance of mortgage loans held 
for sale decreased $93 million. The difference between average primary and secondary rates for the fourth quarter of 2013 was 
90 basis points compared to 117 basis points for the fourth quarter of 2012.

During the fourth quarter of 2013, we recognized a $1.6 million gain from sales of $270 million of available for sale securities. 
We recognized $1.1 million of gains on sales of $84 million of available for sale securities in the fourth quarter of 2012. 

For the fourth quarter of 2013, changes in the fair value of mortgage servicing rights increased pre-tax net income by $6.1 
million, partially offset by a net loss of $3.9 million on fair value option securities and derivative contracts held as an economic 
hedge. For the fourth quarter of 2012, changes in the fair value of mortgage servicing rights increased pre-tax net income by 
$4.7 million, partially offset by a $2.9 million net loss on fair value option securities and derivative contracts held as an 
economic hedge.

2012 Other Operating Revenue

Other operating revenue totaled $653.7 million for 2012, up $125.1 million over 2011. Fees and commissions revenue 
increased $101.8 million. The change in the fair value of mortgage servicing rights, net of economic hedges, decreased pre-tax 
net income in 2012 by $1.3 million compared to a $13.1 million decrease in pre-tax net income in 2011. Net gains on sales of 
available for sale securities were $33.8 million for 2012 compared to $34.1 million for 2011. Other-than-temporary impairment 
charges recognized in earnings were $16.2 million less than charges recognized in 2011. 

Brokerage and trading revenue increased $22.7 million over 2011. Securities trading revenue was up $8.9 million primarily due 
to increased revenue from sales of mortgage-backed securities to our mortgage banking customers. Customer hedging revenue 
increased $8.4 million. Customer hedging revenue for 2012 included a $3.4 million recovery from the Lehman Brothers 
bankruptcy and 2011 included $4.4 million of credit losses. Retail brokerage revenue increased $1.6 million and investment 
banking revenue grew by $3.8 million. Transaction card revenue decreased $8.8 million compared to 2011. Increased revenue 
from the processing of transactions for TransFund network members and growth in merchant services transaction volumes were 
offset by a decrease in interchange fees paid by merchant banks on cards issued by the Bank and on transactions processed for 
merchant services customers due to the Durbin Amendment which became effective on October 1, 2011. Trust fees and 
commissions increased $6.8 million due to the acquisition of The Milestone Group in the third quarter of 2012 and growth in 
the fair value of fiduciary assets. Deposit service charges and fees increased $3.0 million primarily increased commercial 
account service charges. Mortgage banking revenue grew $77.7 million over 2011 on growth in mortgage loans originated for 
sale and an increase in gains on sales of mortgages in the secondary market.

33

Other Operating Expense

Other operating expense for 2013 totaled $840.6 million, unchanged from the prior year. Personnel expenses increased $14.2 
million or 3%. Non-personnel expenses decreased $13.9 million or 4% compared to the prior year. 

Table 7 – Other Operating Expense 
(In thousands)

Regular compensation

Incentive compensation:

Cash-based

Stock-based

Total incentive compensation

Employee benefits

Total personnel expense

Business promotion

Charitable contributions to BOKF Foundation

Professional fees and services

Net occupancy and equipment

Insurance

FDIC special assessment

Data processing & communications

Printing, postage and supplies

Net losses & operating expenses of repossessed assets

Amortization of intangible assets

Mortgage banking costs

Other expense

Year Ended

2013

2012

2011

2010

2009

$

279,493

$

262,736

$

247,945

$

238,690

$

231,897

110,871

40,272

151,143

74,589

505,225

22,598

2,062

32,552

69,773

16,122

—

106,075

13,885

5,160

3,428

31,088

32,652

116,718

37,170

153,888

74,409

491,033

23,338

2,062

34,015

66,726

15,356

—

98,904

14,228

20,528

2,927

44,334

26,912

97,222

20,558

117,780

64,261

429,986

20,549

4,000

28,798

64,611

16,799

—

97,976

14,085

23,715

3,583

37,621

37,575

91,219

12,764

103,983

59,191

401,864

17,726

—

30,217

63,969

24,320

—

87,752

13,665

34,483

5,336

43,172

29,937

80,569

10,585

91,154

57,466

380,517

19,582

—

30,243

65,715

24,040

11,773

81,292

15,960

11,400

6,970

37,248

21,976

Total other operating expense

$

840,620

$

840,363

$

779,298

$

752,441

$

706,716

Average number of employees (full-time equivalent)

4,683

4,614

4,474

4,394

4,403

Personnel expense

Regular compensation expense, which consists of salaries and wages, overtime pay and temporary personnel costs, increased 
$16.8 million or 6% over 2012. Although the average number of employees has remained relatively constant, we continue to 
invest in higher-costing wealth management, compliance and risk management positions. In addition, standard annual merit 
increases were fully effective in the second quarter of 2013. The Company generally awards annual merit increases during the 
first quarter for a majority of its staff.

Incentive compensation decreased $2.7 million compared to 2012. Cash-based incentive compensation plans are either 
intended to provide current rewards to employees who generate long-term business opportunities for the Company based on 
growth in loans, deposits, customer relationships and other measurable metrics or intended to compensate employees with 
commissions on completed transactions. Total cash-based incentive compensation decreased $5.8 million compared to 2012. 

The Company also provides stock-based incentive compensation plans. Stock-based compensation plans include both equity 
and liability awards. Compensation expense for equity awards decreased $1.5 million or 15% compared to 2012. Expense for 
equity awards is based on the grant-date fair value of the awards and is unaffected by subsequent changes in fair value. Stock-
based compensation expense also included liability awards indexed to investment performance or changes in the market value 
of BOK Financial common stock. The year-end closing market price per share of BOK Financial common stock increased 
$11.86 during 2013 and decreased $0.47 during 2012. Expense based on changes in the fair value of BOK Financial common 
stock and other investments increased $1.2 million over the prior year. 

34

 
In addition, stock-based incentive compensation expense increased $3.4 million during 2013 as $28.4 million was accrued in 
2013 and $25 million was accrued in 2012 related to the BOK Financial Corp. 2011 True-Up Plan. Approved by shareholders 
on April 26, 2011, the True-Up Plan was intended to address inequality in the Executive Incentive Plan ("EIP"), which had been 
approved by shareholders in 2003 as a result of certain peer banks that performed poorly during the most recent economic 
cycle. Performance goals for the EIP are based on the Company's earnings per share growth compared to peers and business 
unit performance. As the economy improves and credit losses normalize, peer banks were expected to experience significant 
comparative earnings per share percentile increases. This "bounce-back" effect would have resulted in the unanticipated result 
of no annual bonuses in the years 2011, 2012 and 2013 and the forfeiture of long-term incentive awards for 2010 and 2011 in 
their entirety, despite BOK Financial's strong annual earnings growth through the economic cycle while many peers 
experienced negative or declining earnings. The True-Up Plan was designed to adjust annual and long-term performance-based 
incentive compensation for certain senior executives either upward or downward based on the earnings per share performance 
and compensation of comparable senior executives at peer banks for 2006 through 2013. Compensation expense is determined 
by ranking BOK Financial's earnings per share to peer banks and then aligning compensation with the peer bank that most 
closely relates to BOK Financial earnings per share performance. Based on currently available information, amounts estimated 
to be paid under the 2011 True-Up Plan are approximately $69 million. The final amount due under the 2011 True-Up Plan will 
be determined as of December 31, 2013 based on information that will be published by peer banks during the first quarter of 
2014. The final amount due under the 2011 True-Up Plan will be distributed in May, 2014. 

Employee benefit expense was largely unchanged compared to 2012. Employee medical costs totaled $26.3 million, a $694 
thousand or 3%  decrease compared to the prior year. The Company self-insures a portion of its employee health care coverage 
and these costs may be volatile. Payroll tax expense increased $1.5 million over 2012 to $26.6 million. Employee retirement 
plan costs totaled $18.1 million, up $1.4 million and pension expense was $2.1 million, down $1.3 million compared to the 
prior year.

Non-personnel operating expenses

Non-personnel expenses decreased $13.9 million or 4% compared to the prior year. Net losses and operating expense related to 
repossessed assets decreased $15.4 million compared to the prior year. Mortgage banking costs decreased $13.2 million due 
primarily to lower provision for potential losses related to repurchases of loans sold to U.S. government agencies that no longer 
qualify for sale accounting. Data processing and communications expense increased $7.2 million primarily related to increased 
transaction activity costs. All other non-personnel operating expenses were up $7.5 million.

Fourth Quarter 2013 Operating Expenses

Other operating expense for the fourth quarter of 2013 totaled $215.4 million, down $11.4 million compared to the fourth 
quarter of 2012. 

Personnel expenses decreased $5.5 million compared to the fourth quarter of 2012. Regular compensation expense increased 
$7.2 million over the fourth quarter of 2012 as we continue to invest in higher-costing positions. Incentive compensation 
decreased $10.7 million compared to the fourth quarter of 2012. Employee benefit expense decreased $2.0 million compared to 
the fourth quarter of 2012 primarily due to a decrease in employee medical insurance claim expense.

Non-personnel expenses decreased $5.8 million compared to the fourth quarter of 2012 due primarily to decreased net losses 
and operating expenses of repossessed assets and lower mortgage banking costs, partially offset by increased data processing 
and communications expense and increased net occupancy costs.

2012 Operating Expenses

Other operating expense totaled $840.4 million for 2012, an increase of $61.1 million over 2011. 

Personnel expense increased $61.0 million. Regular compensation expense totaled $262.7 million, up $14.8 million primarily 
due to an increase in staffing levels in 2012 and standard annual merit increases. Incentive compensation expense increased 
$36.1 million. Cash-based incentive compensation increased $19.5 million. Compensation expense for equity awards decreased 
$327 thousand and compensation expense for liability awards increased $16.9 million, primarily due to accruals for the 2011 
True-Up Plan. Employee benefit expense increased $10.1 million primarily due to increased employee medical costs. 

35

Non-personnel expense for 2012 were largely unchanged compared to 2011. Net losses and operating expenses of repossessed 
assets decreased $3.2 million due primarily to a decrease in net losses from sales and write-downs of repossessed property 
based on our quarterly review of carrying values. Discretionary contributions to the BOKF Foundation were $2.1 million for 
2012, compared to $4.0 million for 2011. Mortgage banking costs increased $6.7 million primarily due to increased actual 
prepayment of mortgage loans serviced for others. Other expense decreased $10.7 million as 2011 included accruals for 
overdraft fee litigation which was settled in 2012. Professional fees and services costs were up $5.2 million primarily due to 
increased expense related to product consulting fees and business growth. All other non-personnel operating expenses were up 
$3.9 million.

Income Taxes

Income tax expense was $157.3 million or 33% of book taxable income for 2013, $188.7 million or 35% of book taxable 
income for 2012 and $158.5 million or 35% of book taxable income for 2011. Tax expense currently payable totaled $140 
million in 2013, $179 million in 2012 and $154 million in 2011.

The statute of limitations expired on an uncertain tax position and the Company adjusted its current income tax liability to 
amounts on filed tax returns for 2012 in 2013, 2011 in 2012 and 2010 in 2011. Excluding these adjustments income tax expense 
would have been $159 million or 33% for 2013, $190 million or 35% of book taxable income for 2012 and $160 million or 
35% of book taxable income for 2011.

Net deferred tax assets totaled $96 million at December 31, 2013 and $3.0 million at December 31, 2012. The increase was due 
primarily to the tax effect of unrealized losses on available for sale securities. We have evaluated the recoverability of our 
deferred tax assets based on taxes previously paid in net loss carry-back periods and other factors and determined that no 
valuation allowance was required. 

The allowance for uncertain tax positions totaled $12 million at December 31, 2013 and December 31, 2012. BOK Financial 
operates in numerous jurisdictions, which requires judgment regarding the allocation of income, expense and earnings under 
various laws and regulations of each of these taxing jurisdictions. Each jurisdiction may audit our tax returns and may take 
different positions with respect to these allocations. 

Income tax expense was $35.3 million or 32% of book taxable income for the fourth quarter of 2013 compared to $44.3 million 
or 35% of book taxable income for the fourth quarter of 2012.

36

Table 8 – Selected Quarterly Financial Data 
(In thousands, except per share data) 

Interest revenue

Interest expense

Net interest revenue

Provision for credit losses

Net interest revenue after provision for credit losses

2013

First

Second

Third

Fourth

$

190,046

$

186,777

$

185,428

$

183,120

18,594

171,452

(8,000)

179,452

17,885

168,892

—

168,892

17,539

167,889

(8,500)

176,389

16,876

166,244

(11,400)

177,644

Fees and commissions revenue

157,064

159,173

145,235

142,372

Gain (loss) on financial instruments and other assets, net

Change in fair value of mortgage servicing rights

Other-than-temporary impairment losses

Other operating revenue

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Net income (loss) attributable to non-controlling interest

Net income attributable to shareholders of BOK Financial Corp.

Earnings per share:

Basic

Diluted

Average shares:

Basic

Diluted

1,210

2,658

(247)

(9,596)

14,315

(552)

160,685

163,340

125,654

1,246

77,082

203,982

128,110

282

82,529

210,921

52

(346)

(1,509)

143,432

125,799

2,014

82,485

210,298

(1,450)

6,093

—

147,015

125,662

1,618

88,139

215,419

136,155

121,311

109,523

109,240

47,096

89,059

1,095

41,423

79,888

(43)

33,461

76,062

324

35,318

73,922

946

87,964

$

79,931

$

75,738

$

72,976

1.28

1.28

$

$

1.16

1.16

$

$

1.10

1.10

$

$

1.06

1.06

67,815

68,040

67,994

68,212

68,049

68,273

68,095

68,294

$

$

$

37

 
Table 8 – Selected Quarterly Financial Data (continued)
(In thousands, except per share data)

Interest revenue

Interest expense

Net interest revenue

Provision for credit losses

Net interest revenue after provision for credit losses

Fees and commissions revenue

Gain (loss) on financial instruments and other assets, net

Change in fair value of mortgage servicing rights

Other-than-temporary impairment losses

2012

First

Second

Third

Fourth

$

199,058

$

203,808

$

196,799

$

195,206

24,639

174,419

—

174,419

143,720

(3,568)

7,127

(3,722)

21,694

182,114

(8,000)

190,114

154,997

31,367

(11,450)

(858)

20,044

176,755

—

176,755

165,246

15,075

(9,576)

(1,104)

20,945

174,261

(14,000)

188,261

164,915

(1,515)

4,689

(1,667)

Other operating revenue

143,557

174,056

169,641

166,422

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Net income (loss) attributable to non-controlling interest

Net income attributable to shareholders of BOK Financial Corp.

Earnings per share:

Basic

Diluted

Average shares:

Basic

Diluted

114,769

2,245

72,250

189,264

128,712

45,520

83,192

(422)

83,614

1.22

1.22

$

$

$

$

$

$

$

$

122,297

5,912

83,352

211,561

152,609

53,149

122,775

5,706

84,283

212,764

133,632

45,778

99,460

$

87,854

$

1,833

97,627

471

87,383

131,192

6,665

88,917

226,774

127,909

44,293

83,616

1,051

82,565

1.43

1.43

$

$

1.28

1.27

$

$

1.21

1.21

67,665

67,942

67,473

67,745

67,967

68,335

67,623

67,915

38

 
Lines of Business

We operate three principal lines of business: Commercial Banking, Consumer Banking and Wealth Management. Commercial 
Banking includes lending, treasury and cash management services and customer risk management products for small 
businesses, middle market and larger commercial customers. Commercial banking also includes the TransFund EFT 
network. Consumer Banking includes retail lending and deposit services and all mortgage banking activities. Wealth 
Management provides fiduciary services, brokerage and trading, private bank services and investment advisory services in all 
markets. Wealth Management also originates loans for high net worth clients.

In addition to our lines of business, we have a Funds Management unit. The primary purpose of this unit is to manage our 
overall liquidity needs and interest rate risk. Each line of business borrows funds from and provides funds to the Funds 
Management unit as needed to support their operations. Operating results for Funds Management and other include the effect of 
interest rate risk positions and risk management activities, securities gains and losses including impairment charges, the 
provision for credit losses in excess of net loans charged off, tax planning strategies and certain executive compensation costs 
that are not attributed to the lines of business.

We allocate resources and evaluate the performance of our lines of business after allocation of funds, certain indirect expenses, 
taxes based on statutory rates, actual net credit losses and capital costs. The cost of funds borrowed from the Funds 
Management unit by the operating lines of business is transfer priced at rates that approximate market rates for funds with 
similar duration. Market rates are generally based on the applicable LIBOR or interest rate swap rates, adjusted for prepayment 
risk. This method of transfer-pricing funds that support assets of the operating lines of business tends to insulate them from 
interest rate risk. 

The value of funds provided by the operating lines of business to the Funds Management unit is also based on rates which 
approximate wholesale market rates for funds with similar duration and re-pricing characteristics. Market rates are generally 
based on LIBOR or interest rate swap rates. The funds credit formula applied to deposit products with indeterminate maturities 
is established based on their re-pricing characteristics reflected in a combination of the short-term LIBOR rate and a moving 
average of an intermediate term swap rate, with an appropriate spread applied to both. Shorter duration products are weighted 
towards the short term LIBOR rate and longer duration products are weighted towards the intermediate swap rates. The 
expected duration ranges from 30 days for certain rate-sensitive deposits to five years.

Economic capital is assigned to the business units by a capital allocation model that reflects management’s assessment of 
risk. This model assigns capital based upon credit, operating, interest rate and market risk inherent in our business lines and 
recognizes the diversification benefits among the units. The level of assigned economic capital is a combination of the risk 
taken by each business line, based on its actual exposures and calibrated to its own loss history where possible. Average 
invested capital includes economic capital and amounts we have invested in the lines of business.

As shown in Table 9, net income attributable to our lines of business decreased $7.8 million or 3% compared to the prior 
year. The decrease in net income attributed to our lines of business was due primarily to a $46.9 million decrease in mortgage 
banking revenue and a $17.3 million increase in personnel expense, partially offset by a $19.9 million decrease in net loans 
charged off, a $13.2 million decrease in mortgage banking costs and a $12.6 million decrease in net losses and operating 
expenses of repossessed assets. The decrease in net income provided by Funds Management and other was largely due to lower 
net interest revenue on our securities portfolio partially offset by a net decrease in our allowance for loan losses.

Table 9 – Net Income by Line of Business 
(In thousands)

Commercial Banking

Consumer Banking

Wealth Management

Subtotal

Funds Management and other

Total

Year Ended

2013

2012

$

158,088

$

145,064

$

64,245

12,534

234,867

81,742

77,766

19,878

242,708

108,483

2011
127,388
36,810

15,620

179,818

106,057

$

316,609

$

351,191

$

285,875

39

 
Commercial Banking

Commercial Banking contributed $158.1 million to consolidated net income in 2013, up $13.0 million or 9% over the prior 
year. Net interest revenue grew by $3.5 million as the balance of average commercial loans increased $590 million or 6%. Net 
loans charged off were down $14.3 million compared to 2012. Other operating revenue was largely unchanged compared to the 
prior year. Other operating revenue for 2012 included a $14.2 million gain on the sale of $26 million of common stock received 
in 2009 in partial satisfaction of a defaulted commercial loan.  Fees and commission revenue increased $12.3 million over the 
prior year primarily due to growth in transaction card revenues. Other operating expense decreased $2.7 million or 1% 
compared to 2012. Personnel expenses increased $4.6 million, non-personnel expenses increased $4.1 million or 5% and 
corporate expense allocations decreased $1.1 million.

Table 10 – Commercial Banking 
(Dollars in thousands)

Net interest revenue from external sources

Net interest expense from internal sources

Total net interest revenue

Net loans charged off (recovered)

Net interest revenue after net loans charged off

Fees and commissions revenue

Gain (loss) on financial instruments and other assets, net

Other operating revenue

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs (recoveries) to average loans

Year Ended

2013

2012

2011

$

364,604

$

367,533

(37,025)

327,579

(3,468)

331,047

168,992

2,908

171,900

107,342

5,619

80,916

50,334

244,211

258,736

100,648

(43,438)

324,095

10,852

313,243

156,724

14,407

171,131

102,757

15,898

76,865

51,434

246,954

237,420

92,356

$

158,088

$

145,064

$ 10,483,706

$ 10,147,805

9,680,274

9,185,473

906,716

9,090,009

8,553,014

882,037

$

$

1.51 %

17.44 %

49.18 %

(0.04)%

1.43%

16.45%

51.36%

0.12%

342,853

(30,689)

312,164

20,760

291,404

146,771

774

147,545

95,801

16,692

74,610

43,355

230,458

208,491

81,103

127,388

9,383,530

8,289,299

7,757,808

884,171

1.36%

14.41%

50.22%

0.25%

Net interest revenue increased $3.5 million or 1% over 2012. Growth in net interest revenue was due to a $590 million increase 
in average loan balances, partially offset by decreased loan yields. Lower yields on deposits sold to our Funds Management 
unit was partially offset by a $632 million increase in average deposit balances.  

40

 
Fees and commissions revenue increased $12.3 million or 8% over 2012. Transaction card revenue increased $8.0 million or 
9% due to increased customer transaction volume. Commercial deposit service charges and fees increased $1.8 million or 4% 
over the prior year primarily related to a decrease in the average earnings credit to better align with market interest rates. The 
average earnings credit is a non-cash method for commercial customers to avoid incurring charges for deposit services based on 
account balances. 

Operating expenses decreased $2.7 million or 1% over 2012. Net losses and operating expenses on repossessed assets 
decreased $10.3 million compared to the prior year. Personnel costs increased $4.6 million or 4% primarily due to increased 
regular compensation expense related to standard annual merit increases and increased headcount. Other non-personnel 
expenses increased $4.1 million primarily due to higher data processing expenses related to increased transaction card activity. 
Corporate expense allocations decreased $1.1 million compared to the prior year.

The average outstanding balance of loans attributed to Commercial Banking increased $590 million to $9.7 billion for 
2013. See the Loans section of Management’s Discussion and Analysis of Financial Condition following for additional 
discussion of changes in commercial and commercial real estate loans which are primarily attributed to the Commercial 
Banking segment. Commercial Banking experienced a net recovery of $3.5 million for 2013 compared to net charge-offs of 
$10.9 million or 0.12% of average loans attributed to this line of business for 2012. Net charge-offs for 2012 included the 
return of a $7.1 million loan settlement received in 2008 as discussed in greater detail in in Management's Discussion & 
Analysis of Financial Condition – Summary of Loan Loss Experience following. 

Average deposits attributed to Commercial Banking were $9.2 billion for 2013, an increase of $632 million or 7% over 2012. 
Average demand deposits and interest-bearing transaction account balances grew, partially offset by a decrease in time 
deposits. Average balances attributed to our commercial & industrial loan customers increased $191 million or 7% and average 
balances attributed to our energy customers increased $164 million or 13%. Average balance attributed to our healthcare 
customers grew $104 million or 28% over the prior year. Small business banking customer average balances increased $84.3 
million or 5%. Average balances held by treasury services customers were up $80 million or 5% over the prior year. 
Commercial customers continue to maintain high account balances due to continued economic uncertainty and persistently low 
yields available on high quality investments. 

Consumer Banking

Consumer banking services are provided through five primary distribution channels:  traditional branches, supermarket 
branches, the 24-hour ExpressBank call center, Internet banking and mobile banking. Consumer banking also conducts 
mortgage banking activities through offices located outside of our consumer banking markets and through correspondent loan 
originators. 

Consumer banking contributed $64.2 million to consolidated net income for 2013, down $13.5 million compared to the prior 
year, primarily due to a decrease in mortgage banking revenue. Revenue from mortgage loan production decreased $49.2 
million compared to the prior year, primarily due to lower gain on sale margins and a slow down in mortgage refinancing 
activity. Changes in the fair value of our mortgage servicing rights, net of economic hedge, increased net income attributed to 
Consumer Banking by $1.3 million in 2013 and decreased net income attributed to Consumer Banking by $795 thousand in 
2012.

41

 
Table 11 – Consumer Banking 
(Dollars in thousands)

Net interest revenue from external sources

Net interest revenue from internal sources

Total net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Fees and commissions revenue

Gain (loss) on financial instruments and other assets, net

Change in fair value of mortgage servicing rights

Other operating revenue

Personnel expense

Net losses (gains) and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

Residential mortgage loans funded for sale

$

2013

99,509

20,290

119,799

4,628

115,171

220,731

(26,623)

22,720

216,828

91,962

(815)

94,382

41,323

226,852

105,147

40,902

$

$

$

64,245

$

5,669,580

2,349,772

5,612,492

293,736

1.13%

21.87%

66.62%

0.20%

Year Ended

2012

2011

$

101,029

$

102,854

21,305

122,334

9,198

113,136

266,566

5,552

(9,210)

262,908

93,409

1,405

108,661

45,292

248,767

127,277

49,511

77,766

5,726,564

2,386,865

5,598,063

289,665

1.36%

26.85%

63.97%

0.39%

$

$

27,416

130,270

13,598

116,672

197,271

26,051

(40,447)

182,875

88,993

3,044

94,394

52,871

239,302

60,245

23,435

36,810

5,937,584

2,373,432

5,741,718

273,905

0.62%

13.44%

73.06%

0.57%

$

4,081,390

$

3,708,350

$

2,293,834

Banking locations
Residential mortgage loans servicing portfolio1
$
1  Includes outstanding principal for loans serviced for affiliates

206

217

212

14,818,016

$

13,091,482

$

12,356,917

December 31,
2013

December 31,
2012

December 31,
2011

Net interest revenue from consumer banking activities decreased $2.5 million compared to 2012. Net interest earned on 
residential mortgage-backed securities held as an economic hedge of mortgage servicing rights decreased by $3.9 million due 
to a $160 million decrease in the average balance of this portfolio and lower average yields. Net interest revenue related to the 
consumer loan portfolio decreased compared to the prior year as the average loan balance decreased $37 million or 2%. The 
average balance of residential mortgage loans increased over the prior year. Other consumer loans also increased, offset by 
decreased balances of indirect automobile loans due to pay-downs. The Company previously disclosed its decision to exit the 
indirect automobile loan business in the first quarter of 2009. Net interest earned on deposits sold to our Funds Management 
unit decreased $1.0 million primarily due to lower yields on funds invested. 

42

 
 
Net loans charged off by the Consumer Banking unit decreased $4.6 million compared to 2012 to $4.6 million or 0.20% of 
average loans. Net consumer banking charge-offs also includes indirect automobile loans, overdrawn deposit accounts and 
other direct consumer loans.

Fees and commissions revenue decreased $45.8 million or 17% compared to the prior year. Mortgage banking revenue was 
down $46.9 million or 27% compared to the prior year. Growth in residential mortgage loan origination volume was offset by 
overall lower gains on loans sold and a change in the mix toward lower margin loans. 

Operating expenses decreased $21.9 million or 9% compared to 2012. Personnel expenses decreased $1.4 million or 2% 
primarily due to decreased headcount. Non-personnel expense decreased $14.3 million or 13% primarily due to a $13.2 million 
decrease in mortgage banking expenses related to decreased provision for losses from repurchases of residential mortgage loans 
sold to U.S. government agencies that no longer qualify for sale accounting. Corporate expense allocations decreased $4.0 
million compared to the prior year. Net losses and operating expenses of repossessed assets were down $2.2 million compared 
to the prior year.

Average consumer deposit balances were largely unchanged compared to the prior year. Higher costing time deposit balances 
decreased $184 million or 10%. Average interest-bearing transaction accounts increased $131 million or 5%, average savings 
account balances were up $43 million or 18% and average demand deposit balances increased $25 million or 4%.

Our Consumer Banking division originates, markets and services conventional and government-sponsored residential mortgage 
loans for all of our geographical markets. We funded $4.3 billion of residential mortgage loans in 2013 compared to $4.0 billion 
in 2012. Mortgage loan fundings included $4.1 billion of mortgage loans funded for sale in the secondary market and $194 
million funded for retention within the consolidated group. Approximately 24% of our mortgage loans funded were in the 
Oklahoma market, 14% in the Texas market, 11% in the New Mexico market and 11% in the Colorado market. In addition, 
29% of our mortgage loan fundings came from correspondent lenders. 

At December 31, 2013, the Consumer Banking division serviced $13.7 billion of mortgage loans for others and $1.1 billion of 
loans retained within the consolidated group. Approximately 93% of the mortgage loans serviced by the Consumer Banking 
division were to borrowers in our primary geographical market areas. Loans past due 90 days or more totaled $80 million or 
0.58% of loans serviced for others at December 31, 2013 compared to $84 million or 0.70% of loans serviced for others at 
December 31, 2012. Mortgage servicing revenue, including revenue on loans serviced for the consolidated group, increased 
$2.3 million or 5% over the prior year to $44.9 million.

43

Wealth Management

Wealth Management contributed $12.5 million to consolidated net income in 2013, down $7.3 million or 37% compared to the 
prior year. Revenue in 2013 was reduced $8.7 million ($5.3 million after tax) from changes in the fair value of our trading 
securities inventory due to sharp increases in interest rates. The following discussion excludes these inventory adjustment 
charges. 

Net interest revenue decreased $3.6 million or 7% primarily due to decreased loan yields. Fees and commissions revenue 
increased $22.2 million or 11% primarily due to growth in trust fees. Other operating expense increased $23.2 million or 11% 
primarily due to increased regular and incentive compensation expenses.

Table 12 – Wealth Management 
(Dollars in thousands)

Net interest revenue from external sources

Net interest revenue from internal sources

Total net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Fees and commissions revenue

Gain on financial instruments and other assets, net

Other operating revenue

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

Year Ended

2013

2012

2011

$

25,478

20,061

45,539

1,275

44,264

212,878

912

213,790

$

$

27,647

21,456

49,103

2,284

46,819

30,859

16,540

47,399

2,960

44,439

199,406

171,276

601

551

200,007

171,827

160,520

146,337

126,909

—

37,370

39,650

237,540

20,514

7,980

54

31,032

36,870

214,293

32,533

12,655

33

28,762

34,998

190,702

25,564

9,944

$

12,534

$

19,878

$

15,620

$ 4,556,132

$ 4,357,641

$ 4,073,623

932,229

927,277

4,385,553

4,281,423

203,914

184,707

1,011,319

3,976,183

174,877

0.28%

6.15%

91.92%

0.14%

0.46%

10.76%

86.23%

0.25%

0.38%

8.93%

87.21%

0.29%

Our Wealth Management division serves as custodian to or manages assets of customers. Fees are earned commensurate with 
the level of service provided. We may have sole or joint investment discretion over the assets of the customer or may be 
fiduciary for the assets, but investment selection authority remains with the customer or a manager outside of the Company. 
The Wealth Management division also provides safekeeping services for personal and institutional customers including holding 
of the customer's assets, processing of income and redemptions and other customer recordkeeping and reporting services. We 
also provide brokerage services for customers whom maintain or delegate investment authority and for which BOK Financial 
does not have custody of the assets. 

44

 
A summary of assets under management or in custody follows in Table 13.

Table 13 – Assets Under Management or In Custody 
(Dollars in thousands)

Fiduciary assets in custody for which BOKF has sole or joint discretionary authority

Fiduciary assets not in custody for which BOKF has sole or joint discretionary

authority

Non-managed fiduciary assets in custody
Total fiduciary assets
Assets held in safekeeping
Brokerage accounts under BOKF administration
Assets under management or in custody

December 31,
2013
12,752,460

$

December 31,
2012
10,981,353

$

December 31,
2011
9,916,322

$

1,728,426
15,656,206
30,137,092
22,087,207
4,882,930
57,107,229

$

1,659,822
13,187,863
25,829,038
20,994,011
4,402,992
51,226,041

221,465
12,684,026
22,821,813
18,948,739
3,635,300
45,405,852

$

$

Net interest revenue decreased $3.6 million or 7% compared to the prior year. Growth in average assets was largely due to 
funds sold to the Funds Management unit. Average deposit balances increased $104 million or 2%. Average interest-bearing 
transaction balances were up $151 million or 5%. Non-interest-bearing demand deposits were largely unchanged compared to 
the prior year. Higher costing time deposit average balances decreased $49 million. Average loan balances increased $5.0 
million. 

Trust fees and commissions increased $16.1 million or 20%. The Company acquired The Milestone Group, a Denver based 
investment adviser to high net worth clients, in the third quarter of 2012, resulting in a $7.0 million increase in revenue over 
2012. The remaining increase was due to the increase in fair value of fiduciary assets during 2013. Brokerage and trading 
revenue increased $6.9 million or 6% primarily due to securities and derivative contracts sold to our mortgage banking 
customers. Retail brokerage fees and investment banking fees both grew over the prior year. 

Other operating revenue includes fees earned from state and municipal bond underwriting and financial advisory services, 
primarily in the Oklahoma and Texas markets. In 2013, the Wealth Management division participated in 456 underwritings that 
totaled $6.8 billion. As a participant, the Wealth Management division was responsible for facilitating the sale of approximately 
$2.8 billion of these underwritings. In 2012, the Wealth Management division participated in 445 underwritings that totaled 
approximately $6.8 billion. Our interest in these underwritings totaled approximately $2.3 billion.

Operating expenses increased $23.2 million or 11% over the prior year. Personnel expenses increased $14.2 million or 10% due 
to expansion of the Wealth Management division during the year. Regular compensation costs increased $8.3 million primarily 
due to increased headcount and annual merit increases. Incentive compensation increased $3.5 million over the prior year. Non-
personnel expenses increased $6.3 million or 20%, including $2.2 million related to a full year of expenses for The Milestone 
Group. Approximately $1.2 million of increased expenses related to Milestone are from the amortization of acquired intangible 
assets. Corporate expense allocations were up $2.8 million or 8% due primarily to expansion of the Wealth Management 
business line and increased customer transaction activity.

45

 
Geographical Market Distribution

The Company secondarily evaluates performance by primary geographical market. Loans are generally attributed to 
geographical markets based on the location where the loans are managed. Brokered deposits and other wholesale funds are not 
attributed to a geographical market. Funds Management and other also includes insignificant results of operations in locations 
outside our primary geographic regions. Mortgage origination and marketing revenue is attributed to the geography where the 
mortgage was originated. Mortgage origination and marketing revenue related to correspondent banking is attributed to 
Oklahoma. All interest revenue on mortgage loans retained by BOKF and servicing revenue for mortgage loans sold in the 
secondary market and serviced for others is also attributed to Oklahoma.

Table 14 – Net Income (Loss) by Geographic Region 
(In thousands)

Bank of Oklahoma

Bank of Texas

Bank of Albuquerque

Bank of Arkansas

Colorado State Bank & Trust

Bank of Arizona

Bank of Kansas City

Subtotal

Funds Management and other

Total

Year Ended

2013

2012

2011

$

113,165

$

125,941

$

108,007

51,853

19,937

7,615

21,742

4,592

7,052

225,956

90,653

49,021

22,748

12,719

18,306

(1,116)

10,005

237,624

113,567

41,683

14,167

5,971

10,223

(8,342)

5,544

177,253

108,622

$

316,609

$

351,191

$

285,875

46

Bank of Oklahoma

Our Oklahoma offices are located primarily in the Tulsa and Oklahoma City metropolitan areas. Oklahoma is a significant 
market to the Company, including 45% of our average loans are managed in Oklahoma, 53% of our average deposits and 36% 
of our consolidated net income for 2013. In addition, all of our mortgage servicing activity, TransFund EFT network and 62% 
of our fiduciary assets are attributed to the Oklahoma market.

Net income generated by the Bank of Oklahoma in 2013 decreased $12.8 million or 10% compared to 2012. Net interest 
revenue decreased $17.0 million or 7%. Bank of Oklahoma had a net recovery of $1.8 million for 2013, compared to net loans 
charged off of $15.5 million or 0.27% of average loans for 2012. Fees and commissions revenue decreased $20.0 million or 6% 
primarily due to a decrease in mortgage banking revenue. Other operating expenses were down $13.5 million or 4%. Changes 
in fair value of our mortgage servicing rights, net of economic hedge, increased net income by $1.3 million in 2013 and 
decreased net income by $795 thousand in 2012.

Table 15 – Bank of Oklahoma 
(Dollars in thousands)

Net interest revenue

Net loans charged off (recovered)

Net interest revenue after net loans charged off (recovered)

Fees and commissions revenue

Gain (loss) on financial instruments and other assets, net

Change in fair value of mortgage servicing rights

Other operating revenue

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

Residential mortgage loans funded for sale

47

Year Ended

2013

2012

2011

$

223,908

$

240,892

$

248,079

(1,792)

225,700

305,612

(23,189)

22,720

305,143

160,299

19

159,285

26,028

345,631

185,212

72,047

15,451

225,441

325,610

23,425

(9,210)

339,825

153,021

5,696

164,917

35,510

359,144

206,122

80,181

19,796

228,283

320,519

27,446

(40,447)

307,518

164,919

4,656

147,231

42,224

359,030

176,771

68,764

$

113,165

$

125,941

$

108,007

$ 11,317,424

$ 11,544,877

$ 10,929,242

5,537,533

10,501,209

550,677

5,717,222

10,394,385

549,934

5,553,801

9,820,286

541,153

1.00 %

20.55 %

65.27 %

(0.03)%

1.09%

22.90%

63.40%

0.27%

0.99%

19.96%

63.14%

0.36%

$ 2,220,741

$

1,671,776

$

1,105,800

 
Net interest revenue decreased $17.0 million or 7% compared to the prior year. Decreased yield on loans and residential 
mortgage-backed securities held as an economic hedge of mortgage servicing rights was partially offset by lower funding costs. 
Average loan balances were down $180 million or 3% compared to last year and average securities balances decreased $160 
million compared to 2012. The favorable net interest impact of the $107 million decrease in average deposit balances was 
offset by lower yields on funds sold to the Funds Management unit.

Fees and commissions revenue decreased $20.0 million or 6% compared to 2012. Mortgage banking revenue was down $24.8 
million over last year primarily due to lower gains on sales of residential mortgage loans in the secondary market, partially 
offset by increased mortgage loan originations. Transaction card revenue was up $5.8 million on increased transaction activity 
and trust fees and commissions grew by $3.5 million. Deposit service charges and fees were down $3.8 million and brokerage 
and trading revenue decreased $3.4 million. 

Other operating expenses were down $13.5 million or 4% compared to the prior year. Personnel expenses were up $7.3 million 
or 5% over 2012 primarily due to increased regular compensation expense due to a modest increase in headcount and annual 
merit increases, partially offset by lower incentive compensation expense compared to the prior year. Non-personnel expenses 
were down $5.6 million or 3%. Mortgage banking expenses were down $12.0 million compared to the prior year due to lower 
provision for credit losses on residential mortgage loans repurchased from GNMA pools because they no longer qualify for 
sales accounting. This decrease was partially offset by increased data processing and communications and other expenses. 
Corporate expense allocations were down $9.5 million compared to the prior year. Increased loan and deposit activity outside 
of Oklahoma increased the corporate expense allocation to these other geographies. Net losses and operating expenses of 
repossessed assets were down $5.7 million over 2012 primarily due to decreased write-downs related to regularly scheduled 
appraisal updates.

Bank of Oklahoma had a net recovery of $1.8 million for 2013, compared to net loans charged off of $15.5 million or 0.27% of 
average loans for 2012. Net charge-offs for 2012 included the return of $7.1 million received from the City of Tulsa in 2008 to 
settle claims related to a defaulted loan. The settlement agreement between BOK Financial and the City of Tulsa was 
invalidated by the Oklahoma Supreme Court in 2011 as discussed further in Note 14 to the Consolidated Financial Statements. 
Excluding this item, net charge-offs were $8.4 million or 0.15% of average loans for 2012. 

As noted in Table 16 following, the period end balance of loans managed by the Bank of Oklahoma decreased $158 million or 
3% compared to the prior year. Commercial loan balances were down $188 million primarily due to a decrease energy and 
wholesale/retail loans, partially offset by growth in services, manufacturing and healthcare loans. Commercial real estate loans 
grew by $21 million or 4%. Growth in multifamily residential, loans secured by retail facilities and loans secured by office 
buildings were partially offset by a decrease in other commercial real estate loans and construction and land development loans. 
Residential mortgage loans were up $36 million or 2% over the prior year. Growth in first-lien fully amortizing home equity 
loans and permanent mortgage loans guaranteed by U.S. government agencies was offset by a decrease in non-guaranteed 
permanent mortgage loans. Consumer loans were down $28 million or 13% compared to the prior year. Both indirect 
automobile loans and other consumer loans decreased compared to December 31, 2012 

Average deposits attributed to the Bank of Oklahoma decreased $107 million or 1% compared to 2012. Commercial Banking 
deposit balances increased $147 million or 3% over the prior year. Deposits related to treasury services customers and energy 
customers increased over the prior year, partially offset by decreased average balances related to commercial and industrial 
customers. Consumer deposits also increased $49 million or 2%. Wealth Management deposits decreased $90 million or 4%,  
primarily due to a decrease in average trust deposit balances. 

48

Table 16 – Loans Managed by Primary Geographical Market
(In thousands)

Bank of Oklahoma:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Oklahoma

Bank of Texas:
Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Texas

Bank of Albuquerque:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Albuquerque

Bank of Arkansas:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Arkansas

Colorado State Bank & Trust:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Colorado State Bank & Trust

Bank of Arizona:
Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Arizona

Bank of Kansas City:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Kansas City

2013

2012

2011

2010

2009

December 31,

$

$

2,902,140
602,010
1,524,212
192,283
5,220,645

$

3,089,686
580,694
1,488,486
220,096
5,378,962

$

2,826,649
607,030
1,411,560
235,909
5,081,148

$

2,693,232
703,041
1,227,184
327,599
4,951,056

3,052,274
816,574
260,544
131,297
4,260,689

2,726,925
771,796
275,408
116,252
3,890,381

2,249,888
830,642
268,053
126,570
3,475,153

1,943,666
701,993
300,916
145,699
3,092,274

342,336
308,829
133,900
13,842
798,907

81,556
78,264
7,922
8,023
175,765

265,830
326,135
130,337
15,456
737,758

62,049
90,821
13,046
15,421
181,337

735,626
190,355
62,821
22,686
1,011,488

776,610
173,327
59,363
19,333
1,028,633

417,702
257,477
47,111
7,887
730,177

411,587
161,844
15,516
5,646
594,593

313,296
201,760
57,803
4,686
577,545

407,516
84,466
20,597
4,261
516,840

258,668
303,500
104,695
19,369
686,232

76,199
136,170
15,772
35,911
264,052

544,020
156,013
64,627
21,598
786,258

271,914
198,160
89,315
5,633
565,022

327,732
59,788
20,505
3,853
411,878

284,394
308,605
94,010
19,620
706,629

83,297
118,662
15,614
72,869
290,442

436,094
196,728
75,266
21,276
729,364

215,973
206,948
97,576
5,604
526,101

284,740
34,884
24,709
2,837
347,170

2,728,763
822,586
1,383,642
449,371
5,384,362

2,022,324
734,072
271,910
169,396
3,197,702

342,689
304,903
74,703
17,799
740,094

103,061
132,828
9,503
124,118
369,510

510,019
241,699
27,980
17,566
797,264

202,599
234,039
48,708
4,657
490,003

252,043
29,664
17,064
1,992
300,763

Total BOK Financial loans

$

12,792,264

$ 12,311,456

$

11,269,743

$

10,643,036

$

11,279,698

Loans attributed to a geographical region may not always represent the location of the borrower or the collateral. All permanent residential 
mortgage loans serviced by our mortgage banking unit and held for investment by the Bank are managed by the Bank of Oklahoma.

49

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Bank of Texas

Our Texas offices are located primarily in the Dallas, Fort Worth and Houston metropolitan areas. Texas is our second largest 
market with 34% of our average loans, 25% of our average deposits and 16% of our consolidated net income for 2013.

Net income for the Bank of Texas increased $2.8 million or 6%. Net interest revenue increased $7.9 million or 6% due 
primarily to a $423 million or 11% growth in loans and lower funding costs. Fees and commission revenue grew by $6.4 
million or 7%. Other operating expense increased $12.5 million or 8%  due primarily to higher personnel costs and increased 
corporate expense allocations related to growth in the Texas market.

Table 17 – Bank of Texas 
(Dollars in thousands)

Net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Fees and commissions revenue

Gain on financial instruments and other assets, net

Other operating revenue

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

Residential mortgage loans funded for sale

Year Ended

2013

2012

2011

$

150,780

$

142,893

$ 137,696

2,813

147,967

5,496

137,397

4,170

133,526

93,689

83

93,772

86,311

3,134

25,484

45,789

87,252

188

87,440

81,278

3,240

25,228

38,495

63,608

342

63,950

69,051

1,570

23,609

38,116

160,718

148,241

132,346

81,021

29,168

76,596

27,575

65,130

23,447

$

51,853

$

49,021

$

41,683

$ 5,340,545

$ 5,109,687

$ 4,933,477

4,255,583

4,876,067

501,339

3,832,395

4,602,272

3,417,235

4,368,967

482,558

473,925

0.97%

10.34%

65.74%

0.07%

0.96%

10.16%

64.41%

0.14%

0.84%

8.80%

65.74%

0.12%

$

535,644

$

500,769

$ 220,022

Net interest revenue increased $7.9 million or 6% over 2012 primarily due to growth of the loan portfolio and decreased 
deposit costs. Average outstanding loans increased by $423 million or 11% over the prior year. The benefit of a $274 million or 
6% increase in deposits was offset by lower yield on funds invested by the Funds Management unit.

Fees and commissions revenue grew $6.4 million or 7% over 2012. Brokerage and trading revenue grew $5.5 million or 33% 
over the prior year. Trust fees and commissions was up $2.5 million or 18% and transaction card revenue was up $1.8 million 
or 23%. Deposit service charges and fees were largely unchanged compared to the prior year. Mortgage banking revenue 
decreased $3.3 million or 14% compared to the prior year. 

50

 
Operating expenses increased $12.5 million or 8% over 2012. Personnel costs were up $5.0 million or 6% primarily due to 
increased headcount and incentive compensation expense. Non-personnel expenses increased $256 thousand or 1%. Corporate 
expense allocations increased $7.3 million or 19% on increased customer transaction activity and growth at Bank of Texas.

Net loans charged off totaled $2.8 million or 0.07% of average loans for 2013, compared to $5.5 million or 0.14% of average 
loans for 2012.

As noted in Table 16, period end loan balances managed by the Bank of Texas grew by $370 million or 10%, primarily due to 
growth in commercial loan balances. Commercial loans increased $325 million or 12% primarily related to growth in energy 
and wholesale/retail loans, partially offset by a decrease in service sector loans. Commercial real estate loans are up $45 million 
or 6%. Growth in loans secured by multifamily residential and retail facilities was partially offset by a decrease in loans 
secured by office buildings. Residential mortgage loans decreased $15 million offset by a $15 million increase in consumer 
loans.

Bank of Albuquerque

Net income attributable to the Bank of Albuquerque totaled $19.9 million or 6% of consolidated net income, a $2.8 million or 
12% decrease compared to 2012 due primarily to decreased mortgage banking revenue. 

Table 18 – Bank of Albuquerque 
(Dollars in thousands)

Net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Year Ended

2013

2012

2011

$

35,977

$

34,807

$

33,959

5,514

30,463

1,136

33,671

2,103

31,856

Other operating revenue – fees and commission

44,805

48,815

31,165

Personnel expense

Net losses (gains) and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

Residential mortgage loans funded for sale

51

20,003

(321)

8,473

14,483

42,638

32,630

12,693

20,388

165

8,239

16,463

45,255

37,231

14,483

13,704

2,018

8,779

15,333

39,834

23,187

9,020

$

19,937

$

22,748

$

14,167

$ 1,439,884

$ 1,391,606

$ 1,390,700

772,524

715,095

707,723

1,313,568

1,267,487

1,242,964

79,922

79,708

82,313

1.38%

24.95%

52.78%

0.71%

1.63%

28.54%

54.12%

0.16%

1.02%

17.21%

61.17%

0.30%

$

452,505

$

549,249

$ 354,964

 
Net interest revenue increased $1.2 million or 3% over the prior year. Average loan balances were up $57 million or 8%. The 
benefit of this growth, was offset by decreased loan yields. Average deposit balances were up $46 million or 4% over the prior 
year. Decreased deposit costs were partially offset by a decrease in the yield on funds invested with the Funds Management 
unit. Net loans charged off totaled $5.5 million or 0.71% of average loans for 2013 compared to net loans charged off of $1.1 
million or 0.16% of average loans for 2012. 

Fees and commissions revenue decreased $4.0 million or 8% over the prior year primarily due to a $6.3 million decrease in 
mortgage banking revenue. Growth in trust fees and commissions was offset by a decrease in deposit service charges and fees. 
In addition, brokerage and trading revenue and transaction card revenue both increased over the prior year. Other operating 
expense decreased $2.6 million or 6%. Personnel expenses were down $385 thousand or 2%. Net losses and expenses of 
repossessed assets decreased $486 thousand to $321 thousand for 2013. Non-personnel expense increased $234 thousand and 
corporate expense allocations decreased $2.0 million.

As indicated in Table 16, period-end loans managed by the Bank of Albuquerque increased $61 million or 8%, primarily due to 
growth in commercial loan balances partially offset by a decrease in commercial real estate loan balances. Commercial loans 
increased $77 million or 29% primarily related to growth in services and healthcare sector loans, partially offset by a decrease 
in wholesale/retail sector loans. Commercial real estate loans decreased $17 million or 5% compared to the prior year. A 
decrease in loans secured by office buildings and retail facilities was partially offset by an increase in multifamily residential 
loans and other commercial real estate loans. Residential mortgage loans increased $3.6 million and other consumer loans 
decreased by $1.6 million. 

52

Bank of Arkansas

Net income attributable to the Bank of Arkansas totaled $7.6 million for 2013 compared to $12.7 million for 2012. Net interest 
revenue decreased $4.2 million or 42% compared to 2012. Net interest revenue for 2012 included $2.9 million of foregone 
interest and fees collected on nonaccruing wholesale/retail sector loans during that year. Loans attributed to the Bank of 
Arkansas decreased $49 million compared to 2012 primarily due to the continued run-off of indirect automobile loans. Average 
deposits were up $12 million or 6% over the prior year primarily due to a $12 million or 8% increase in interest-bearing 
transaction deposits. Increased demand deposit balances were offset by a decrease in time deposit balances. The Bank of 
Arkansas experienced a net recovery of $290 thousand for 2013 compared to a net recovery of $1.4 million for 2012. In 
addition to foregone interest and fees, $2.0 million charged off in the second quarter of 2011 was recovered in 2012 related to 
the nonaccruing wholesale/retail loan. 

Fees and commissions revenue was down $766 thousand or 2% over the prior year primarily due to decreased mortgage 
banking revenue. Other operating expenses were up $2.2 million or 6% primarily due to $1.0 million in net losses and 
operating expenses of repossessed assets. Personnel costs increased primarily due to incentive compensation costs related to 
trading activity and corporate expense allocations increased. Non-personnel expenses decreased compared to the prior year. 

Table 19 – Bank of Arkansas 
(Dollars in thousands)

Net interest revenue

Net loans charged off (recovered)

Net interest revenue after net loans charged off (recovered)

Year Ended

2013

2012

2011

$

5,692

$

9,892

$

(290)

5,982

(1,443)

11,335

8,213

2,797

5,416

Other operating revenue – fees and commissions

48,914

49,680

37,611

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs (recoveries) to average loans

Residential mortgage loans funded for sale

24,628

1,289

4,508

12,008

42,433

12,463

4,848

23,963

254

4,805

11,176

40,198

20,817

8,098

$

$

$

7,615

$

12,719

$ 276,309

$ 233,244

172,611

220,111

18,284

2.76 %

41.65 %

77.71 %

(0.17)%

221,906

208,096

19,716

5.45 %

64.51 %

67.48 %

(0.65)%

17,641

548

4,565

10,501

33,255

9,772

3,801

5,971

291,564

273,382

210,083

23,563

2.05%

25.34%

72.57%

1.02%

$ 108,205

$ 111,049

$

72,293

As noted in Table 16, the period end balance of loans managed by the Bank of Arkansas decreased $5.6 million or 3%. 
Commercial loan growth was offset by a decrease in commercial real estate, residential mortgage and consumer loan balances. 
Commercial loans increased $20 million or 31% primarily related to growth in other commercial and and industrial loans and 
wholesale/retail sector loans. Commercial real estate loans decreased $13 million or 14%. Residential mortgage loans 
decreased $5.1 million and other consumer loans decreased by $7.4 million. 

53

 
Colorado State Bank & Trust

Net income attributed to Colorado State Bank & Trust increased $3.4 million or 19% over 2012 to $21.7 million. Net interest 
revenue increased $3.0 million or 8% primarily due to increased average loan and deposit balances, partially offset by a 
decrease in deposit costs and yield on funds sold to the Funds Management unit. Average loans increased $115 million or 12%. 
Average deposits attributable to Colorado State Bank & Trust increased $17 million or 1%. Demand deposits grew by $33 
million during 2013 primarily due to increased commercial account balances. Interest-bearing transaction deposit account 
balances increased $26 million or 5%. Higher costing time deposits decreased $46 million. Colorado State Bank & Trust had a 
net recovery of $4.6 million for 2013 compared to net loans charged off of $166 thousand or 0.02% of average loans for 2012.

Fees and commissions revenue was up $2.8 million over 2012. Trust fees and commission were up $8.1 million over 2012 
primarily due to the acquisition of the Milestone Group in the third quarter of 2012. The Milestone Group is a Denver-based 
registered investment adviser which provides wealth management services to high net worth clients in Colorado and Nebraska.  
Mortgage banking revenues decreased $6.5 million compared to the prior year. Brokerage and trading and transaction card 
revenue both also grew over the prior year. Operating expenses were up $4.9 million or 10% over the prior year primarily due 
to the Milestone Group acquisition. Personnel expenses were up $4.2 million and non-personnel expenses increased $1.7 
million, including $1.2 million of increased amortization of acquired intangible assets. Corporate expense allocations were 
largely unchanged compared to the prior year. 

Table 20 – Colorado State Bank & Trust 
(Dollars in thousands)

Net interest revenue

Net loans charged off (recovered)

Net interest revenue after net loans charged off (recovered)

Fees and commissions revenue

Gain (loss) on financial instruments and other assets, net

Other operating revenue

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs (recoveries) to average loans

Residential mortgage loans funded for sale

54

Year Ended

2013

2012

2011

$

39,713

$

36,708

$

34,018

(4,629)

44,342

46,551

(6)

46,545

31,113

(256)

8,833

15,613

55,303

35,584

13,842

166

36,542

43,776

8

43,784

26,895

510

7,163

15,798

50,366

29,960

11,654

2,235

31,783

22,587

—

22,587

18,388

401

5,815

13,035

37,639

16,731

6,508

$

21,742

$

18,306

$

10,223

$ 1,387,308

$ 1,345,619

$ 1,343,816

1,039,682

1,346,953

148,189

924,700

782,583

1,330,179

1,273,794

129,139

118,712

1.57 %

14.67 %

64.11 %

(0.45)%

1.36%

14.18%

62.58%

0.02%

0.76%

8.61%

66.49%

0.29%

$

430,969

$

497,543

$

298,630

 
As noted in Table 16, the period end balance of loans managed by Colorado State Bank & Trust decreased $17 million or 2%. 
Commercial loans decreased $41 million or 5% primarily due to decreased energy and service loans, partially offset by growth 
in healthcare and integrated food services loans. Commercial real estate loans grew by $17 million or 10%. Growth in 
multifamily residential and loans secured by retail facilities and office buildings was partially offset by a decrease in 
construction and land development loans. Residential mortgage loans increased $3.5 million and other consumer loans 
increased by $3.4 million. 

55

Bank of Arizona

Bank of Arizona had net income of $4.6 million for 2013 compared to a net loss of $1.1 million for 2012. The improvement 
was due primarily to growth in fee revenue, along with decreased net loans charged off and lower net losses and operating 
expenses of repossessed assets. 

Net interest revenue increased $3.9 million or 23% over 2012. Average loan balances were up $104 million or 19% over the 
prior year. Net loans charged off decreased to $329 thousand or 0.05% of average loans for 2013, compared to $2.4 million or 
0.43% for 2012. Average deposits were up $220 million or 64% over last year. Interest-bearing transaction account balances 
grew by $185 million or 105% and demand deposit balances were up $33 million or 25% both primarily due to growth in 
commercial deposits. Time deposits balances increased $2.0 million over the prior year.

Fees and commissions revenue was up $266 thousand or 3% over the prior year. Growth in trust fees and commissions and 
transaction card revenue was partially offset by a decrease in mortgage banking revenue. Other operating expense decreased 
$2.7 million or 10% compared to 2012. Personnel expense increased $1.7 million or 16% compared to the prior year. Net losses 
and operating expenses of repossessed assets decreased $6.5 million to $879 thousand for 2013. Non-personnel expenses 
increased $202 thousand or 6% over the prior year. Corporate overhead expense allocations were up $1.9 million or 38%.

Table 21 – Bank of Arizona 
(Dollars in thousands)

Net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Fees and commissions revenue

Gain on financial instruments and other assets, net

Other operating revenue

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income (loss) before taxes

Federal and state income tax

Net income (loss)

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

Residential mortgage loans funded for sale

56

Year Ended

2013

2012

2011

$

21,106

$

17,170

$

16,237

329

20,777

10,416

310

10,726

12,421

879

3,831

6,856

23,987

7,516

2,924

2,420

14,750

10,150

—

10,150

10,711

7,402

3,629

4,984

26,726

7,168

9,069

5,495

349

5,844

9,584

10,403

3,805

4,774

28,566

(1,826)

(710)

(13,653)

(5,311)

$

$

4,592

$

(1,116)

$

(8,342)

705,005

$ 612,682

$ 641,340

660,322

563,773

64,829

0.65%

7.08%

76.10%

0.05%

556,689

343,289

60,907

(0.18)%

(1.83)%

97.83 %

0.43 %

574,770

255,487

65,025

(1.30)%

(12.83)%

131.45 %

1.25 %

$

122,320

$

96,026

$

97,699

 
As noted in Table 16, the period end balance of loans managed by the Bank of Arizona grew by $153 million or 26% over the 
prior year. Commercial loans increased $104 million or 33% primarily due to growth in healthcare and wholesale/retail sector 
loans. Commercial real estate loans grew by $56 million or 28% primarily due to growth in loans secured by office buildings, 
multifamily residential and loans secured by retail facilities. Residential mortgage loans decreased $11 million and other 
consumer loans increased by $3.2 million. 

57

Bank of Kansas City

Net income attributed to the Bank of Kansas City decreased by $3.0 million or 30% compared to 2012 primarily due to 
decreased mortgage banking revenue.

Net interest revenue increased $2.5 million or 19%. Average loan balances grew by $88 million or 20%.  Net charge-offs 
remained low, totaling $93 thousand or 0.02% of average loans for 2013 compared to $94 thousand or 0.02% of average loans 
for 2012. Average deposit balances were up $75 million or 26%. Demand deposit balances grew $114 million or 79% due 
primarily to commercial account balances, offset by a $34 million decrease in interest-bearing transaction account balances and 
a $5.3 million decrease in higher costing time deposit balances.

Fees and commissions revenue decreased $7.4 million or 19% compared to the prior year primarily due to a $5.1 million 
decrease in mortgage banking revenue and a $3.0 million decrease in brokerage and trading revenue. Other operating expenses 
were unchanged compared to the prior year. Personnel costs were down $424 thousand or 2% primarily due to decreased 
incentive compensation partially offset by increased regular compensation expense. Non-personnel expenses increased $1.3 
million and corporate expense allocations decreased by $864 thousand.

Table 22 – Bank of Kansas City 
(Dollars in thousands)

Net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Year Ended

2013

2012

2011

$

15,754

$

13,212

$

11,680

93

15,661

94

13,118

181

11,499

Other operating revenue – fees and commission

31,621

38,995

23,137

Personnel expense

Net losses and expenses of repossessed assets

Other non-personnel expense

Corporate allocations

Total other operating expense

Income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

Residential mortgage loans funded for sale

58

19,667

59

5,935

10,080

35,741

11,541

4,489

20,091

91

4,612

10,944

35,738

16,375

6,370

14,374

177

4,010

7,002

25,563

9,073

3,529

$

7,052

$

10,005

$

5,544

$ 541,187

$ 458,566

$ 376,689

524,019

361,836

39,951

1.30%

17.65%

75.44%

0.02%

436,144

286,791

33,675

2.18%

29.71%

68.45%

0.02%

364,553

304,128

27,752

1.47%

19.98%

73.42%

0.05%

$ 211,006

$ 281,938

$ 144,426

 
As noted in Table 16, the period end balance of loans managed by the Bank of Kansas City grew by $78 million or 15% 
primarily due to growth in commercial real estate loan balances. Commercial loans were largely unchanged. Growth in service 
sector loans was offset by a decrease in integrated food services, other commercial and industrial and wholesale/retail sector 
loans. Commercial real estate loans grew by $77 million or 92% primarily due to growth in multifamily residential, other 
commercial real estate loans, loans secured by office buildings and industrial facilities. Residential mortgage loans decreased 
$5.1 million and other consumer loans increased by $1.4 million. 

59

Financial Condition

Securities

We maintain a securities portfolio to enhance profitability, support customer transactions, manage interest rate risk, provide 
liquidity and comply with regulatory requirements. Securities are classified as trading, held for investment, or available for 
sale. See Note 2 to the consolidated financial statements for the composition of the securities portfolio as of December 31, 
2013, December 31, 2012 and December 31, 2011.

Table 23 – Securities 
(In thousands)

Trading:

U.S. Government agency obligations
U.S. agency residential mortgage-backed

securities

Municipal and other tax-exempt securities
Other trading securities

Total trading securities

Investment:

Municipal and other tax-exempt
U.S. agency residential mortgage-backed 

securities – Other1
Other debt securities

Total investment securities

Available for sale:
U.S. Treasury
Municipal and other tax-exempt
Residential mortgage-backed securities:

2013

December 31,

2012

2011

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

$

34,043

$

34,120

$

16,602

$

16,545

$

22,140

$

22,203

20,888
27,532
9,142
91,605

21,011
27,350
9,135
91,616

85,914
90,552
20,883
213,951

86,361
90,326
20,870
214,102

12,320
38,693
2,864
76,017

12,379
39,345
2,873
76,800

440,187

439,870

232,700

235,940

128,697

133,670

50,182
187,509
677,878

51,864
195,393
687,127

82,767
184,067
499,534

85,943
206,575
528,458

121,704
188,835
439,236

120,536
208,451
462,657

1,042
73,232

1,042
73,775

1,000
84,892

1,002
87,142

1,001
66,435

1,006
68,837

U.S. agencies
Privately issue

7,720,189
214,181

7,716,010
221,099

9,650,650
322,902

9,889,821
325,163

9,297,389
503,068

9,588,177
419,166

Total residential mortgage-backed

securities

Commercial mortgage-backed securities

guaranteed by U.S. government
agencies

Other debt securities
Perpetual preferred stocks
Equity securities and mutual funds

Total available for sale securities

Fair value option securities:

7,934,370

7,937,109

9,973,552

10,214,984

9,800,457

10,007,343

2,100,146
35,061
22,171
19,069
10,185,091

2,055,804
35,241
22,863
21,328
10,147,162

890,746
35,680
22,171
24,593
11,032,634

895,075
36,389
25,072
27,557
11,287,221

—
36,298
19,171
33,843
9,957,205

—
36,495
18,446
47,238
10,179,365

U.S. agency residential mortgage-backed

securities

Total fair value option securities

Corporate debt securities
Other securities

626,109
25,117
—
651,226
1  Includes net realized gain of $1.8 million at December 31, 2013, $5.0 million at December 31, 2012 and $12 million at December 31, 2011 
remaining in Accumulated Other Comprehensive Income in the Consolidated Balance Sheets related to securities transferred from the 
available for sale securities portfolio to the investment portfolio in 2011. See Note 2 to the Consolidated Financial Statements for 
additional discussion.

253,726
25,077
723
279,526

157,431
—
9,694
167,125

606,876
25,099
—
631,975

165,809
—
9,485
175,294

257,040
26,486
770
284,296

$

$

$

$

$

$

60

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In addition to the above, restricted equity securities include stock we are required to hold as members of the Federal Reserve 
system and the Federal Home Loan Banks ("FHLB"). Restricted equity securities are carried at cost as theses securities do not 
have a readily determined fair value because ownership of these shares are restricted and lacks a market. Federal Reserve Bank 
stock totaled $34 million at December 31, 2013, $34 million at December 31, 2012 and $35 million at December 31, 2011. 
Holdings of FHLB stock totaled $51 million at December 31, 2013, $31 million at December 31, 2012 and $3.1 million at 
December 31, 2011.

At December 31, 2013, the carrying value of investment (held-to-maturity) securities was $678 million and the fair value was 
$687 million. Investment securities consist primarily of intermediate and long-term, fixed rate Oklahoma municipal bonds, 
taxable Texas school construction bonds and residential mortgage-backed securities issued by U.S. government agencies. The 
investment security portfolio is diversified among issuers. The largest obligation of any single issuer is $30 million. 
Substantially all of these bonds are general obligations of the issuers. Approximately $83 million of the Texas school 
construction bonds are also guaranteed by the Texas Permanent School Fund Guarantee Program supervised by the State Board 
of Education for the State of Texas.

Available for sale securities, which may be sold prior to maturity, are carried at fair value. Unrealized gains or losses, net of 
deferred taxes, are recorded as accumulated other comprehensive income in shareholders’ equity. The amortized cost of 
available for sale securities totaled $10.2 billion at December 31, 2013, a decrease of $848 million compared to December 31, 
2012. The decrease was primarily in short-duration U.S. government agency residential mortgage-backed securities, partially 
offset by an increase in U.S. government agency backed commercial mortgage-backed securities. Commercial mortgage-
backed securities have prepayment penalties similar to commercial loans. At December 31, 2013, residential mortgage-backed 
securities represented 78% of total available for sale securities. 

A primary risk of holding residential mortgage-backed securities comes from extension during periods of rising interest rates or 
prepayment during periods of falling interest rates. We evaluate this risk through extensive modeling of risk both before making 
an investment and throughout the life of the security. Our best estimate of the duration of the combined investment and 
available for sale securities portfolios at December 31, 2013 was 3.3 years. Management estimates the combined portfolios' 
duration extends to 3.6 years assuming an immediate 200 basis point upward shock. The estimated combined portfolios' 
duration contracts to 3.2 years assuming a 50 basis point decline in the current low rate environment. 

Residential mortgage-backed securities also have credit risk from delinquency or default of the underlying loans. We mitigate 
this risk by primarily investing in securities issued by U.S. government agencies. Principal and interest payments on the 
underlying loans are fully guaranteed. At December 31, 2013, approximately $7.7 billion of the amortized cost of the 
Company’s residential mortgage-backed securities were issued by U.S. government agencies. The fair value of these residential 
mortgage-backed securities totaled $7.7 billion at December 31, 2013.

We also hold amortized cost of $214 million in residential mortgage-backed securities privately issued by publicly-owned 
financial institutions. The amortized cost of these securities decreased $109 million from December 31, 2012, primarily due to 
cash received and the sale of $46 million during the year. In addition, $938 thousand of other-than-temporary impairment losses 
were charged against earnings during 2013. The fair value of our portfolio of privately issued residential mortgage-backed 
securities totaled $221 million at December 31, 2013.

The amortized cost of our portfolio of privately issued residential mortgage-backed securities included $110 million of Jumbo-
A residential mortgage loans and $105 million of Alt-A residential mortgage loans. Jumbo-A residential mortgage loans 
generally meet government underwriting standards, but have loan balances that exceed agency maximums. Alt-A mortgage 
loans generally do not have sufficient documentation to meet government agency underwriting standards. Credit risk on 
residential mortgage-backed securities originated by private issuers is mitigated by investment in senior tranches with 
additional collateral support. All of our Alt-A residential mortgage-backed securities were issued with credit support from 
additional layers of loss-absorbing subordinated tranches, including all Alt-A residential mortgage-backed securities held that 
were originated in 2007 and 2006. The weighted average original credit enhancement of the Alt-A residential mortgage-backed 
securities was 10.2% and has been fully absorbed as of December 31, 2013. The Jumbo-A residential mortgage-backed 
securities had original credit enhancement of 9.7% and the current level is 3.8%. Approximately 80% of our Alt-A mortgage-
backed securities represent pools of fixed rate residential mortgage loans. None of the adjustable rate mortgages are payment 
option adjustable rate mortgages (“ARMs”). Approximately 33% of our Jumbo-A residential mortgage-backed securities 
represent pools of fixed rate residential mortgage loans and none of the adjustable rate mortgages are payment option ARMs.

61

The aggregate gross amount of unrealized losses on available for sale securities totaled $158 million at December 31, 2013, an 
increase of $151 million from December 31, 2012. On a quarterly basis, we perform separate evaluations on debt and equity 
securities to determine if the unrealized losses are temporary as more fully described in Note 2 of the Consolidated Financial 
Statements. Other-than-temporary impairment charges of $2.3 million were recognized in earnings in 2013, including $938 
thousand related to certain privately issued residential mortgage-backed securities that we do not intend to sell and $1.4 million 
related to the change in intent to sell certain municipal securities prior to recovery of their amortized cost. These securities were 
sold and the impairment was realized during the year. 

Certain residential mortgage-backed securities issued by U.S. government agencies and included in fair value option securities 
on the Consolidated Balance Sheets, have been segregated and designated as economic hedges of changes in the fair value of 
our mortgage servicing rights. We have elected to carry these securities at fair value with changes in fair value recognized in 
current period income. These securities are held with the intent that gains or losses will offset changes in the fair value of 
mortgage servicing rights and related derivative contracts.

Bank-Owned Life Insurance

We have approximately $285 million of bank-owned life insurance at December 31, 2013. This investment is expected to 
provide a long-term source of earnings to support existing employee benefit programs. Approximately $253 million is held in 
separate accounts. Our separate account holdings are invested in diversified portfolios of investment-grade fixed income 
securities and cash equivalents, including U.S. Treasury and Agency securities, residential mortgage-backed securities, 
corporate debt, asset-backed and commercial mortgage-backed securities. The portfolios are managed by unaffiliated 
professional managers within parameters established in the portfolio’s investment guidelines. The cash surrender value of 
certain life insurance policies is further supported by a stable value wrap, which protects against changes in the fair value of the 
investments. At December 31, 2013, the fair value of investments held in separate accounts was approximately $263 
million. As the underlying fair value of the investments held in a separate account at December 31, 2013 exceeded the net book 
value of the investments, no cash surrender value was supported by the stable value wrap. The stable value wrap is provided by 
a domestic financial institution. The remaining cash surrender value of $32 million primarily represents the cash surrender 
value of policies held in general accounts and other amounts due from various insurance companies.

62

Loans

The aggregate loan portfolio before allowance for loan losses totaled $12.8 billion at December 31, 2013, an increase of $481 
million or 4% over December 31, 2012. Commercial loans grew by $301 million or 4% due largely to growth in healthcare,  
services and wholesale/retail sector loans. Commercial real estate loans increased $186 million or 8%. Growth in multifamily 
residential property and retail sector loans were partially offset by a decrease in construction and land development loans. 
Residential mortgage loans were largely unchanged compared to the prior year. Growth in first-lien, fully amortizing home 
equity loans and permanent residential mortgage loans guaranteed by U.S. government agencies was partially offset by a 
decrease in non-guaranteed permanent residential mortgage loans. Consumer loans decreased $14 million due primarily to the 
continued runoff of the indirect automobile loan portfolio resulting from the Company's previously disclosed decision to exit 
this business in the first quarter of 2009, partially offset by growth in other consumer loans.

Table 24 – Loans 
(In thousands)

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land development

Retail

Office

Multifamily

Industrial

Other real estate

2013

2012

2011

2010

2009

December 31,

$

2,351,760

$

2,460,659

$

2,005,041

$

1,706,366

$

1,911,392

2,282,210

1,201,364

391,751

2,164,186

1,106,439

348,484

1,274,246

1,081,406

150,494

291,396

191,106

289,632

1,761,538

1,574,680

1,768,966

967,426

336,733

978,160

204,311

301,861

981,047

319,353

843,826

203,741

312,383

919,998

384,327

776,457

160,148

240,210

7,943,221

7,641,912

6,555,070

5,941,396

6,161,498

206,258

586,047

411,499

576,502

243,877

391,170

253,093

522,786

427,872

402,896

245,994

376,358

342,054

509,402

405,923

369,028

278,186

386,710

451,720

420,038

462,758

364,172

178,032

394,141

655,116

423,155

444,091

357,496

126,006

493,927

Total commercial real estate

2,415,353

2,228,999

2,291,303

2,270,861

2,499,791

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S.

government agencies

Home equity

1,062,744

1,123,965

1,157,133

1,206,297

1,314,592

181,598

807,684

160,444

760,631

184,973

632,421

72,385

556,593

28,633

490,285

Total residential mortgage

2,052,026

2,045,040

1,974,527

1,835,275

1,833,510

Consumer:

Indirect automobile

Other consumer

Total consumer

Total

6,513

375,151

381,664

34,735

360,770

395,505

105,149

343,694

448,843

239,188

356,316

595,504

454,508

330,391

784,899

$

12,792,264

$ 12,311,456

$

11,269,743

$

10,643,036

$

11,279,698

63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial

Commercial loans represent loans for working capital, facilities acquisition or expansion, purchases of equipment and other 
needs of commercial customers primarily located within our geographical footprint. Commercial loans are underwritten 
individually and represent on-going relationships based on a thorough knowledge of the customer, the customer’s industry and 
market. While commercial loans are generally secured by the customer’s assets including real property, inventory, accounts 
receivable, operating equipment, interests in mineral rights and other property and may also include personal guarantees of the 
owners and related parties, the primary source of repayment of the loans is the on-going cash flow from operations of the 
customer’s business. Inherent lending risks are centrally monitored on a continuous basis from underwriting throughout the life 
of the loan for compliance with commercial lending policies.

Healthcare sector loans grew $193 million or 18% over December 31, 2012, service sector loans increased $118 million or 5% 
and wholesale/retail sector loans increased $95 million or 9%. Energy sector loans decreased $109 million or 4% compared to 
December 31, 2012. 

Table 25 presents the commercial sector of our loan portfolio distributed primarily by collateral location. Loans for which the 
collateral location is less relevant, such as unsecured loans and reserve-based energy loans, are distributed by the borrower’s 
primary operating location.

Table 25 – Commercial Loans by Collateral Location 
(In thousands)

Oklahoma

Texas

New
Mexico

Arkansas

Colorado

Arizona

Kansas/
Missouri

Other

Total

$ 473,280

$1,143,433

$ 57,741

$

8,403

$ 286,959

$ 16,767

$ 88,443

$ 276,734

$ 2,351,760

559,368

317,809

132,954

243,904

751,224

198,403

516,712

92,967

227,058

21,824

4,028

87,214

25,314

64,585

5,846

81,850

178,374

170,879

156,171

47,115

8,329

96,777

52,827

37,075

72,154

56,703

37,037

242,477

123,789

73,515

2,282,210

1,201,364

391,751

163,330

301,959

1,274,246

36,851

6,288

—

—

29,144

—

17,039

61,172

150,494

88,945

92,967

14,490

11,739

2,683

4,379

23,891

52,302

291,396

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food
services

Other commercial
and industrial

Total commercial

loans

$1,853,111

$2,830,649

$383,700

$ 197,737

$ 649,381

$354,081

$ 542,614

$1,131,948

$ 7,943,221

The majority of our commercial portfolio is located within our geographic footprint. The Other category includes two primary 
locations, Louisiana and California, which represent $196 million or 2.5% of the commercial portfolio and $150 million or 
1.9% of the commercial portfolio, respectively at December 31, 2013. All other states individually represent less than one 
percent of total commercial loans. 

Supporting the energy industry with loans to producers and other energy-related entities has been a hallmark of the Company 
since its founding and represents a large portion of our commercial loan portfolio. In addition, energy production and related 
industries have a significant impact on the economy in our primary markets. Loans collateralized by oil and gas properties are 
subject to a semi-annual engineering review by our internal staff of petroleum engineers. This review is utilized as the basis for 
developing the expected cash flows supporting the loan amount. The projected cash flows are discounted according to risk 
characteristics of the underlying oil and gas properties. Loans are evaluated to demonstrate with reasonable certainty that crude 
oil, natural gas and natural gas liquids can be recovered from known oil and gas reservoirs under existing economic and 
operating conditions at current pricing levels and with existing conventional equipment and operating methods and costs. As 
part of our evaluation of credit quality, we analyze rigorous stress tests over a range of commodity prices and take proactive 
steps to mitigate risk when appropriate.

64

 
 
Energy loans totaled $2.4 billion or 18% of total loans at December 31, 2013. Unfunded energy loan commitments increased by 
$161 million to $2.5 billion at December 31, 2013. Approximately $2.0 billion of energy loans were to oil and gas producers, 
down $181 million compared to December 31, 2012. Approximately 59% of the committed production loans are secured by 
properties primarily producing oil and 41% of the committed production loans are secured by properties primarily producing 
natural gas. Loans to borrowers engaged in wholesale or retail energy sales increased $74 million to $203 million. Loans to 
borrowers that provide services to the energy industry increased $16 million during 2013 to $85 million. Loans to borrowers 
that manufacture equipment primarily for the energy industry decreased $24 million during 2013 to $25 million. 

The services sector of the loan portfolio totaled $2.3 billion or 18% of total loans and consists of a large number of loans to a 
variety of businesses, including gaming, educational, public finance, insurance and community foundations. Approximately 
$1.1 billion of the services category is made up of loans with individual balances of less than $10 million. Service sector loans 
are generally secured by the assets of the borrower with repayment coming from the cash flows of ongoing operations of the 
customer’s business. 

We participate in shared national credits when appropriate to obtain or maintain business relationships with local 
customers. Shared national credits are defined by banking regulators as credits of more than $20 million and with three or more 
non-affiliated banks as participants. At December 31, 2013, the outstanding principal balance of these loans totaled $2.4 
billion. Substantially all of these loans are to borrowers with local market relationships. We serve as the agent lender in 
approximately 16% of our shared national credits, based on dollars committed. We hold shared credits to the same standard of 
analysis and perform the same level of review as internally originated credits. Our lending policies generally avoid loans in 
which we do not have the opportunity to maintain or achieve other business relationships with the customer. In addition to 
management’s quarterly assessment of credit risk, banking regulators annually review a sample of shared national credits for 
proper risk grading.

Commercial Real Estate

Commercial real estate represents loans for the construction of buildings or other improvements to real estate and property held 
by borrowers for investment purposes. The majority of commercial real estate loans are secured by properties within our 
geographic footprint, with the larger concentrations in Texas and Oklahoma, 33% and 19% respectively for the year ended 
December 31, 2013. We require collateral values in excess of the loan amounts, demonstrated cash flows in excess of expected 
debt service requirements, equity investment in the project and a portion of the project already sold, leased or permanent 
financing already secured. The expected cash flows from all significant new or renewed income producing property 
commitments are stress tested to reflect the risks in varying interest rates, vacancy rates and rental rates. As with commercial 
loans, inherent lending risks are centrally monitored on a continuous basis from underwriting throughout the life of the loan for 
compliance with applicable lending policies.

Commercial real estate loans totaled $2.4 billion or 19% of the loan portfolio at December 31, 2013. The outstanding balance 
of commercial real estate loans increased $186 million over 2012. Growth in multifamily residential properties and loans 
secured by retail facilities was partially offset by a decrease in construction and land development loans. The commercial real 
estate loan balance as a percentage of our total loan portfolio has ranged from 18% to 22% over the past five years. The 
commercial real estate segment of our loan portfolio distributed by collateral location follows in Table 26.

 Table 26 – Commercial Real Estate Loans by Collateral Location 
(In thousands)

Oklahoma

Texas

New
Mexico

Arkansas Colorado Arizona

Kansas/
Missouri

Other

Total

Residential

construction and
land development

Retail

Office

Multifamily

Industrial

Other real estate

Total commercial
real estate loans

$

54,504

$ 45,642

$

36,188

$

3,808

$ 45,999

$

6,185

$

4,235

$

9,697

$

206,258

108,885

84,447

87,818

46,270

75,713

195,678

170,903

210,648

45,952

106,686

61,771

40,727

42,343

36,399

47,428

11,077

6,418

24,585

380

18,157

26,448

23,169

56,422

6,452

37,896

59,957

37,433

38,089

9,305

47,415

24,396

12,560

46,320

36,362

33,352

97,835

35,842

70,277

62,757

24,523

586,047

411,499

576,502

243,877

391,170

$ 457,637

$ 775,509

$ 264,856

$ 64,425

$ 196,386

$198,384

$ 157,225

$ 300,931

$ 2,415,353

65

 
The outstanding balance of multifamily residential loans increased $174 million, primarily due to new loans and funding of 
existing commitments in Texas and Arizona. Construction and land development loans, which consist primarily of residential 
construction properties and developed building lots, decreased $47 million or 19% from December 31, 2012 to $206 million at 
December 31, 2013 primarily due to net pay-downs concentrated in Texas and Colorado. Charge-offs of residential construction 
and land development loans totaled $663 thousand for 2013 and $604 thousand were transferred to other real estate owned. All 
locations included in Other individually represent less than 1.50% of the total commercial real estate loan population.

Residential Mortgage and Consumer

Residential mortgage loans provide funds for our customers to purchase or refinance their primary residence or to borrow 
against the equity in their home. Residential mortgage loans are secured by a first or second-mortgage on the customer’s 
primary residence. Consumer loans include direct loans secured by and for the purchase of automobiles, recreational and 
marine equipment as well as other unsecured loans. Consumer loans also include indirect automobile loans made through 
primary dealers. Residential mortgage and consumer loans are made in accordance with underwriting policies we believe to be 
conservative and are fully documented. Credit scoring is assessed based on significant credit characteristics including credit 
history, residential and employment stability.

Residential mortgage loans totaled $2.1 billion, largely unchanged compared to December 31, 2012. In general, we sell the 
majority of our conforming fixed rate loan originations in the secondary market and retain the majority of our non-conforming 
and adjustable-rate mortgage loans. We have no concentration in sub-prime residential mortgage loans. Our mortgage loan 
portfolio does not include payment option adjustable rate mortgage loans or adjustable rate mortgage loans with initial rates 
that are below market. Eighty-three percent of our residential mortgage portfolio includes properties within our geographic 
footprint. 

The majority of our permanent mortgage loan portfolio is primarily composed of various non-conforming mortgage programs 
to support customer relationships including jumbo mortgage loans, non-builder construction loans and special loan programs 
for high net worth individuals or certain professionals. The aggregate outstanding balance of loans in these programs is $928 
million. Jumbo loans may be fixed or variable rate and are fully amortizing. The size of jumbo loans exceed maximums set 
under government sponsored entity standards, but otherwise generally conform to those standards. These loans generally 
require a minimum FICO score of 720 and a maximum debt-to-income ratio (“DTI”) of 38%. Loan-to-value ratios (“LTV”) are 
tiered from 60% to 100%, depending on the market. Special mortgage programs include fixed and variable rate fully 
amortizing loans tailored to the needs of certain healthcare professionals. Variable rate loans are fully indexed at origination 
and may have fixed rates for three to ten years, then adjust annually thereafter.

Approximately $58 million or 5% of the non-guaranteed portion of the permanent mortgage loans consist of first lien, fixed-
rate residential mortgage loans originated under various community development programs. The outstanding balance of these 
loans is down from $70 million at December 31, 2012. These loans were underwritten to standards approved by various U.S. 
government agencies under these programs and include full documentation. However, these loans do have a higher risk of 
delinquency and losses in the event of default than traditional residential mortgage loans. The initial maximum LTV of loans in 
these programs was 103%.

At December 31, 2013, $182 million of permanent residential mortgage loans are guaranteed by U.S. government agencies. We 
have minimal credit exposure on loans guaranteed by the agencies. This amount includes $18 million of residential mortgage 
loans previously sold into GNMA mortgage pools that are eligible to be repurchased. We may repurchase these loans when 
certain defined delinquency criteria are met. Because of this repurchase right, we effectively have regained control over these 
loans and must include them in the Consolidated Balance Sheets. The remaining amount represents loans that the Company has 
repurchased from GNMA mortgage pools. Permanent residential mortgage loans guaranteed by U.S. government agencies 
increased $21 million or 13% over December 31, 2012.

Home equity loans totaled $808 million at December 31, 2013, a $47 million or 6% increase over December 31, 2012. Growth 
was primarily in first-lien, fully amortizing home equity loans. Home equity loans generally require a minimum FICO score of 
700 and a maximum DTI of 40%. The maximum loan amount available for our home equity loan products is generally $400 
thousand. Revolving loans have a 5 year revolving period followed by 15 year term of amortizing repayments. Interest-only 
home equity loans may not be extended for any additional revolving time. All other home equity loans may be extended at 
management's discretion for an additional 5 year revolving term subject to an update of certain credit information. A summary 
of our home equity loan portfolio at December 31, 2013 by lien position and amortizing status follows in Table 27.

66

 
Table 27 – Home Equity Loans 
(In thousands)

First lien

Junior lien

Total home equity

Revolving

Amortizing

Total

$

$

37,546

$

527,062

$

62,036

181,040

99,582

$

708,102

$

564,608

243,076

807,684

Indirect automobile loans decreased $28 million compared to December 31, 2012, primarily due to the previously disclosed 
decision by the Company to exit the business in the first quarter of 2009. Approximately $6.5 million of indirect automobile 
loans remain outstanding at December 31, 2013. Other consumer loans increased $14 million or 4% during 2013.

The distribution of residential mortgage and consumer loans at December 31, 2013 is presented in Table 28. Residential 
mortgage loans are distributed by collateral location. Consumer loans are generally distributed by borrower location.

Table 28 – Residential Mortgage and Consumer Loans by Collateral Location 
(In thousands)

Residential mortgage:
Permanent mortgage

Permanent

mortgages guaranteed
by U.S. government
agencies
Home equity

Total residential
mortgage

Consumer:
Indirect automobile
Other consumer
Total consumer

Oklahoma

Texas

New
Mexico

Arkansas Colorado Arizona

Kansas/
Missouri

Other

Total

$ 234,562

$393,264

$ 43,433

$ 21,512

$ 173,875

$105,087

$ 61,683

$ 29,328

$ 1,062,744

60,825
483,798

18,460
140,120

66,324
128,151

5,724
4,742

8,960
31,960

2,030
10,352

12,815
7,983

6,460
578

181,598
807,684

$ 779,185

$551,844

$ 237,908

$ 31,978

$ 214,795

$117,469

$ 82,481

$ 36,366

$ 2,052,026

$

2,881
191,574
$ 194,455

$

1,318
127,368
$128,686

$

7
13,937
$ 13,944

$

$

2,150
1,619
3,769

$

9
22,532
$ 22,541

$

$

— $

9,229
9,229

$

47
5,468
5,515

$

101
3,424
$ 3,525

$

6,513
375,151
$ 381,664

Table 29 – Loan Maturity and Interest Rate Sensitivity at December 31, 2013 
(In thousands)

Loan maturity:

Commercial

Commercial real estate

Total

Interest rate sensitivity for selected loans with:

Predetermined interest rates

Floating or adjustable interest rates

Total

Remaining Maturities of Selected Loans

Total

Within 1
Year

1-5 Years

After 5
Years

$

7,943,221

2,415,351

$ 10,358,572

$

2,421,105

7,937,467

$ 10,358,572

$

$

$

$

703,555

$

4,730,795

142,899

1,499,022

846,454

$

6,229,817

$

$

2,508,871

773,430

3,282,301

64,185

$

835,818

$

1,521,102

782,269

5,393,999

1,761,199

846,454

$

6,229,817

$

3,282,301

67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loan Commitments

We enter into certain off-balance sheet arrangements in the normal course of business. These arrangements included unfunded 
loan commitments which totaled $7.1 billion and standby letters of credit which totaled $444 million at December 31, 2013. 
Loan commitments may be unconditional obligations to provide financing or conditional obligations that depend on the 
borrower’s financial condition, collateral value or other factors. Standby letters of credit are unconditional commitments to 
guarantee the performance of our customer to a third party. Since some of these commitments are expected to expire before 
being drawn upon, the total commitment amounts do not necessarily represent future cash requirements. Approximately $624 
thousand of the outstanding standby letters of credit were issued on behalf of customers whose loans are nonperforming at 
December 31, 2013.

Table 30 – Off-Balance Sheet Credit Commitments 
(In thousands)

Loan commitments

Standby letters of credit

Mortgage loans sold with recourse

As of December 31,

2013

2012

2011

2010

2009

$

7,096,373

$

6,636,587

$

5,193,545

$

5,001,338

$

5,015,660

444,248

191,299

466,477

226,922

534,565

289,021

588,091

330,963

598,618

391,188

As more fully described in Note 7 to the Consolidated Financial Statements, we have off-balance sheet commitments related to 
certain residential mortgage loans originated under community development loan programs that were sold to a U.S. 
government agency with full recourse. These mortgage loans were underwritten to standards approved by the agencies, 
including full documentation and originated under programs available only for owner-occupied properties. The Company no 
longer sells residential mortgage loans with recourse other than obligations under standard representations and warranties. We 
are obligated to repurchase these loans for the life of these loans in the event of foreclosure for the unpaid principal and interest 
at the time of foreclosure. At December 31, 2013, the principal balance of residential mortgage loans sold subject to recourse 
obligations totaled $191 million, down from $227 million at December 31, 2012. Substantially all of these loans are to 
borrowers in our primary markets including $133 million to borrowers in Oklahoma, $21 million to borrowers in Arkansas, $13 
million to borrowers in New Mexico, $10 million to borrowers in the Kansas/Missouri area and $9 million to borrowers in 
Texas. At December 31, 2013, approximately 4% of these loans are nonperforming and 6% were past due 30 to 89 days. A 
separate accrual for credit risk of $9 million is available to absorb losses on these loans.

We also have an off-balance sheet obligation to repurchase residential mortgage loans sold to government sponsored entities 
through our mortgage banking activities due to standard representations and warranties made under contractual agreements as 
described further in Note 7 to the Consolidated Financial Statements. For the period from 2010 through 2013, approximately 
13% of repurchase requests have currently resulted in actual repurchases or indemnification by the Company. The accrual for 
credit losses related to potential loan repurchases under representations and warranties totaled  $8.8 million at December 31, 
2013 compared to $5.3 million at December 31, 2012. 

Customer Derivative Programs

We offer programs that permit our customers to hedge various risks, including fluctuations in energy, cattle and other 
agricultural product prices, interest rates and foreign exchange rates, or to take positions in derivative contracts. Each of these 
programs work essentially the same way. Derivative contracts are executed between the customers and the Company. Offsetting 
contracts are executed between the Company and selected counterparties to minimize market risk to us from changes in 
commodity prices, interest rates or foreign exchange rates. The counterparty contracts are identical to the customer contracts, 
except for a fixed pricing spread or a fee paid to us as compensation for administrative costs, credit risk and profit.

The customer derivative programs create credit risk for potential amounts due to the Company from our customers and from 
the counter-parties. Customer credit risk is monitored through existing credit policies and procedures. The effects of changes in 
commodity prices, interest rates or foreign exchange rates are evaluated across a range of possible options to determine the 
maximum exposure we are willing to have individually to any customer. Customers may also be required to provide cash 
margin or other collateral in conjunction with our credit agreements to further limit our credit risk.

68

 
 
 
Counterparty credit risk is evaluated through existing policies and procedures. This evaluation considers the total relationship 
between BOK Financial and each of the counter-parties. Individual limits are established by management, approved by Credit 
Administration and reviewed by the Asset / Liability Committee. Margin collateral is required if the exposure between the 
Company and any counterparty exceeds established limits. Based on declines in the counter-parties’ credit ratings, these limits 
may be reduced and additional margin collateral may be required.

A deterioration of the credit standing of one or more of the customers or counter-parties to these contracts may result in BOK 
Financial recognizing a loss as the fair value of the affected contracts may no longer move in tandem with the offsetting 
contracts. This occurs if the credit standing of the customer or counterparty deteriorated such that either the fair value of 
underlying collateral no longer supported the contract or the customer or counter-party’s ability to provide margin collateral 
was impaired. Credit losses on customer derivatives reduce brokerage and trading revenue in the Consolidated Statement of 
Earnings.

On October 31, 2011, MF Global filed for bankruptcy protection. After partial distributions from the bankruptcy trustee during 
2011, the remaining amount due totaled $8.5 million at December 31, 2011. This amount was written down to $6.8 million in 
2011 based on our evaluation of amounts we expected to recover at that time. We received distributions from the bankruptcy 
trustee of $5.6 million in 2013 and $2.0 million in 2012. As of December 31, 2013, $798 thousand remains yet to be recovered. 

Derivative contracts are carried at fair value. At December 31, 2013, the net fair values of derivative contracts, before 
consideration of cash margin, reported as assets under these programs totaled totaled $274 million. compared to $334 million at 
December 31, 2012. Derivative contracts carried as assets include to-be-announced residential mortgage-backed securities sold 
to our mortgage banking customers with fair values of $56 million, interest rate swaps sold to loan customers with fair values 
of $44 million, energy contracts with fair values of $18 million and foreign exchange contracts with fair values of $137 
million. Before consideration of cash margin paid to counter-parties, the aggregate net fair values of derivative contracts held 
under these programs reported as liabilities totaled $268 million.

At December 31, 2013, total derivative assets were reduced by $8.9 million of cash collateral received from counter-parties and 
total derivative liabilities were reduced by $24 million of cash collateral paid to counter-parties related to instruments executed 
with the same counterparty under a master netting agreement.

A table showing the notional and fair value of derivative assets and liabilities on both a gross and net basis is presented in Note 
3 to the Consolidated Financial Statements.

The fair value of derivative contracts reported as assets under these programs, net of cash margin held by the Company, by 
category of debtor at December 31, 2013 follows in Table 31.

Table 31 – Fair Value of Derivative Contracts 
(In thousands)

Customers

Banks and other financial institutions

Exchanges

Energy companies

$

118,897

86,855

58,960

300

Fair value of customer hedge asset derivative contracts, net

$

265,012

The largest exposure to a single counterparty was to an internationally active domestic financial institution for equity option 
contracts which totaled $11 million at December 31, 2013. 

69

 
Our customer derivative program also introduces liquidity and capital risk. We are required to provide cash margin to certain 
counter-parties when the net negative fair value of the contracts exceeds established limits. Also, changes in commodity prices 
affect the amount of regulatory capital we are required to hold as support for the fair value of our derivative assets. These risks 
are modeled as part of the management of these programs. Based on current prices, a decrease in market prices equivalent to 
$30.77 per barrel of oil would increase the fair value of derivative assets by $5.2 million. An increase in prices equivalent to 
$157.94 per barrel of oil would increase the fair value of derivative assets by $366 million as current prices move away from 
the fixed prices embedded in our existing contracts. Liquidity requirements of this program are also affected by our credit 
rating. A decrease in credit rating to below investment grade would increase our obligation to post cash margin on existing 
contracts by approximately $26 million. The fair value of our to-be-announced residential mortgage-backed securities and 
interest rate swap derivative contracts is affected by changes in interest rates. Based on our assessment as of December 31, 
2013, changes in interest rates would not materially impact regulatory capital or liquidity needed to support this portion of our 
customer derivative program.

Summary of Loan Loss Experience

We maintain an allowance for loan losses and an accrual for off-balance sheet credit risk. The combined allowance for loan 
losses and accrual for off-balance sheet risk totaled $187 million or 1.47% of outstanding loans and 185% of nonaccruing loans 
at December 31, 2013. The allowance for loans losses was $185 million and the accrual for off-balance sheet credit risk was 
$2.1 million. At December 31, 2012, the combined allowance for credit losses was $217 million or 1.77% of outstanding loans 
and 162% of nonaccruing loans. The allowance for loan losses was $216 million and the accrual for off-balance sheet credit 
risk was $1.9 million. 

The provision for credit losses is the amount necessary to maintain the allowance for loan losses and an accrual for off-balance 
sheet credit risk at an amount determined by management to be appropriate based on its evaluation. The provision includes the 
combined charge or credit to expense for both the allowance for loan losses and the accrual for off-balance sheet credit risk. All 
losses incurred from lending activities will ultimately be reflected in charge-offs against the allowance for loan losses following 
funds advanced against outstanding commitments and after exhaustion of collection efforts. A $27.9 million negative provision 
for credit losses was recorded during 2013 compared to a negative provision for credit losses of $22.0 million in 2012. Credit 
quality indicators, including historic loss rates, have improved to pre-recession levels. Improving charge-off trends resulted in 
lower estimated loss rates for many loan classes. Additionally, a major employer in the Tulsa, Ft. Worth and Kansas City 
markets exited bankruptcy during the fourth quarter. The Company had previously established a non-specific allowance related 
to the secondary exposure to the employer's bankruptcy by employees, retirees, vendors, suppliers and other business partners. 
Although we have recorded negative provisions for credit losses in 2013 and 2012, we do not expect significant negative 
provisions in future years. 

70

Table 32 – Summary of Loan Loss Experience 
(In thousands)

Allowance for loan losses:

Beginning balance

Loans charged off:

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

Recoveries of loans previously charged off:

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

Net loans charged off

Provision for loan losses

Ending balance

Accrual for off-balance sheet credit risk:

Beginning balance

Provision for off-balance sheet credit risk

Ending balance

Total combined provision for credit losses

Allowance for loan losses to loans outstanding

at period-end

Net charge-offs to average loans

Total provision for credit losses to average loans

Recoveries to gross charge-offs

Allowance for loan losses as a multiple of net

charge-offs

Accrual for off-balance sheet credit risk to off-

balance sheet credit commitments

Combined allowance for credit losses to loans

2013

2012

2011

2010

2009

Year Ended December 31,

$

215,507

$ 253,481

$

292,971

$

292,095

$

233,236

(6,335)

(5,845)

(5,753)

(7,349)

(25,282)

7,488

9,420

1,558

4,778

23,244

(2,038)

(28,073)

(9,341)

(11,642)

(10,047)

(11,108)

(42,138)

6,128

5,706

1,928

5,056

18,818

(23,320)

(14,654)

1

$

$

$

$

185,396

$ 215,507

1,915

173

2,088

(27,900)

$

$

$

9,261

(7,346)

1,915

(22,000)

$

$

$

$

1.45 %

0.02 %

(0.23)%

91.94 %

90.97x

1.75 %
0.20 % 1
(0.19)%
44.66 % 1

9.24x 1

0.03 %

0.03 %

(14,836)

(15,973)

(14,107)

(11,884)

(56,800)

7,478

2,780

2,334

5,758

18,350

(38,450)

(1,040)

253,481

14,271

(5,010)

9,261

(6,050)

2.25 %

0.35 %

(0.06)%

32.31 %

6.59x

0.14 %

(27,640)

(59,962)

(20,056)

(16,330)

(49,725)

(57,313)

(16,672)

(24,789)

(123,988)

(148,499)

9,263

3,179

901

6,265

19,608

2,546

461

929

6,744

10,680

(104,380)

(137,819)

105,256

292,971

14,388

(117)

14,271

105,139

$

$

$

$

196,678

292,095

15,166

(778)

14,388

195,900

$

$

$

$

2.75%

0.96%

0.96%

15.81%

2.81x

0.25%

2.59%

1.14%

1.61%

7.19%

2.12x

0.26%

outstanding at period-end

2.72%
1  Includes $7.1 million of negative recovery related to a refund of a settlement between BOK Financial and the City of Tulsa invalidated by 
the Oklahoma Supreme Court. Excluding this refund, BOK Financial net charge-offs to average loans was 0.14%, recoveries to gross 
charge-offs were 61.51% and the allowance for loan losses as a multiple of net charge-offs was 13.29x for 2012.

1.47 %

2.33 %

1.77 %

2.89%

71

 
 
 
Allowance for Loan Losses

The appropriateness of the allowance for loan losses is assessed by management based on an ongoing quarterly evaluation of 
the probable estimated losses inherent in the portfolio. The allowance consists of specific allowances attributed to certain 
impaired loans, general allowances based on estimated loss rates by loan class and non-specific allowances based on general 
economic conditions, concentration in loans with large balances and other relevant factors.

Loans are considered to be impaired when it is probable that we will not collect all amounts due according to the contractual 
terms of the loan agreements. This includes all nonaccruing loans, all loans modified in trouble debt restructurings and all 
government guaranteed loans repurchased from GNMA pools. At December 31, 2013, impaired loans totaled $282 million, 
including $2.1 million with specific allowances of $1.0 million and $280 million with no specific allowances because the loan 
balances represent the amounts we expect to recover. At December 31, 2012, impaired loans totaled $294 million, including 
$11 million of impaired loans with specific allowances of $4.2 million and $283 million with no specific allowances. 

General allowances for unimpaired loans are based on an estimated loss rate by loan class. Estimated loss rates for risk-graded 
loans are either increased or decreased based on changes in risk grading for each loan class. Estimated loss rates for both risk-
graded and non-risk graded loans may be further adjusted for inherent risks identified for the given loan class which have not 
yet been captured in the loss rate.

The aggregate amount of general allowances for all unimpaired loans totaled $156 million at December 31, 2013, compared to 
$167 million at December 31, 2012. Estimated loss rates continued to decline due to lower charge-offs. The general allowance 
for the commercial loan portfolio segment increased by $14 million primarily due to a shift in the mix from loan classes with 
lower historic loss rates such as energy to loan classes with higher historic loss rates such as healthcare and services. The 
general allowance for the commercial real estate loan portfolio segment decreased $10 million compared to December 31, 2012 
primarily due to a general decrease in loss rates. The general allowance for residential mortgage loans decreased $12 million 
and the general allowance for consumer loans decreased $2.4 million, primarily due to lower estimated loss rates. 

Nonspecific allowances are maintained for risks beyond factors specific to a particular portfolio segment or loan class. These 
factors include trends in the economy in our primary lending areas, concentrations in loans with large balances and other 
relevant factors. Nonspecific allowances totaled $28 million at December 31, 2013 and $44 million at December 31, 2012. The 
decrease in the nonspecific allowance from December 31, 2012 was primarily due to a major employer in the Tulsa, Dallas/Ft. 
Worth and Kansas City markets exiting bankruptcy during 2013. A non-specific allowance was established in prior years 
related to secondary exposure to the bankruptcy's impact on employees, retirees, vendors, suppliers and other business partners. 
The nonspecific allowance also considers the possible impact of the European debt crisis and similar economic factors on our 
loan portfolio. As demonstrated by continued domestic and European accommodative monetary policies, these factors remain a 
continued significant risk, although they have further stabilized during the year.

An allocation of the allowance for loan losses by loan category follows in Table 33.

Table 33 – Allowance for Loan Losses Allocation
(Dollars in thousands)

2013

2012

December 31,

2011

2010

2009

Allowance

% of 
Loans1

Allowance

% of 
Loans1

Allowance

% of 
Loans1

Allowance

% of 
Loans1

Allowance

% of 
Loans1

Loan category:

Commercial

$

79,180

62.10% $

65,280

62.07% $

83,443

58.17% $ 104,631

55.82% $ 121,320

54.63%

Commercial
real estate

Residential
mortgage

Consumer

Nonspecific
allowance

41,573

18.88%

54,884

18.11%

67,034

20.33%

98,709

21.34%

104,208

22.16%

16.04%

2.98%

29,465

6,965

28,213

41,703

9,453

44,187

16.61%

3.21%

46,476

10,178

46,350

17.52%

3.98%

17.24%

5.60%

50,281

12,614

26,736

16.25%

6.96%

27,863

20,452

18,252

Total

$ 185,396

100.00% $ 215,507

100.00% $ 253,481

100.00% $ 292,971

100.00% $ 292,095

100.00%

1 Represents ratio of loan category balance to total loans.

72

Our loan monitoring process also identified loans that possess more than the normal amount of risk due to deterioration in the 
financial condition of the borrower or the value of the collateral. Because the borrowers are still performing in accordance with 
the original terms of the loan agreements, and no loss of principal or interest is anticipated, these loans were not included in 
nonperforming assets. Known information does, however, cause management concern as to the borrowers’ continued ability to 
comply with current repayment terms. The potential problem loans totaled $74 million at December 31, 2013. The current 
composition of potential problem loans by primary industry included construction and land development - $15 million, 
multifamily residential properties - $14 million, services - $11 million, commercial real estate secured by office buildings - $1 
million, manufacturing - $9.4 million and other commercial real estate - $7.6 million. Potential problem loans totaled $141 
million at December 31, 2012.

Net Loans Charged Off

Loans are charged off against the allowance for loan losses when the loan balance or a portion of the loan balance is no longer 
covered by the paying capacity of the borrower based on an evaluation of available cash resources and collateral 
value. Internally risk graded loans are evaluated quarterly and charge-offs are taken in the quarter in which the loss is 
identified. Non-risk graded loans are generally charged off when payments are between 60 days and 180 days past due, 
depending on loan class. In addition, non-risk graded loans are generally charged-down to collateral value within 60 days of 
being notified of a borrower's bankruptcy filing, regardless of payment status.

Net loans charged off totaled $2.0 million or 0.02% of average outstanding loans in 2013, down from net loans charged off of 
$23 million or 0.20% of average loans in 2012. Net loans charged off in 2012 included the return of $7.1 million received from 
the City of Tulsa to settle claims related to a defaulted commercial loan that was recorded as a recovery in 2008. The settlement 
agreement between BOK Financial and the City of Tulsa was invalidated by the Oklahoma Supreme Court in 2011. The return 
of this settlement was recorded as a negative recovery in 2012 when the funds were returned to the City of Tulsa. Excluding the 
impact of the return of the invalidated settlement, net commercial loans charged off during 2012 resulted in a $1.3 million net 
recovery. 

Net commercial loan recoveries totaled $1.2 million. Net commercial real estate loan recoveries totaled $3.6 million. 
Residential mortgage loans experienced a net charge-off of $4.2 million for the year and consumer loans experienced a net 
charge-off of $2.6 million.

73

2013

2012

2011

2010

2009

December 31,

$

16,760

40,850

42,320

1,219

$

24,467

60,626

46,608

2,709

68,811

99,193

29,767

3,515

101,149

134,410

201,286

$

38,455

$

150,366

37,426

4,567

230,814

18,551

3,710

22,261

253,075

—

141,394

141,394

394,469

375,918

$

$

38,515

—

38,515

172,925

22,365

81,426

103,791

276,716

215,347

$

$

28,974

3,919

32,893

234,179

16,952

105,801

122,753

356,932

311,006

$

$

2,460

$

336

$

465

$

$

$

$

$

Table 34 – Nonperforming Assets
(In thousands)

Nonaccruing loans:

Commercial

Commercial real estate

Residential mortgage

Consumer

Total nonaccruing loans

Accruing renegotiated loans:

Guaranteed by U.S. government agencies

Other

Total accruing renegotiated loans

Total nonperforming loans

Real estate and other repossessed assets:

Guaranteed by U.S. government agencies

Other

Real estate and other repossessed assets

Total nonperforming assets

Total nonperforming assets excluding those
guaranteed by U.S. government agencies

Nonaccruing loans by loan class:

Commercial:

Energy

Services

Wholesale / retail

Manufacturing

Healthcare

Integrated food services

Other

Total commercial

Commercial real estate:

Residential construction and land development

Retail

Office

Multifamily

Industrial

Other commercial real estate

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S.

government agencies

Home equity

Total residential mortgage

Consumer

Total nonaccruing loans3

54,322

—

54,322

155,471

37,431

54,841

92,272

247,743

155,213

1,860

4,922

6,969

592

1,586

—

831

$

$

$

12,090

3,077

2,007

3,166

684

983

16,760

24,467

17,377

4,857

6,391

7

252

11,966

40,850

26,131

8,117

6,829

2,706

3,968

12,875

60,626

34,279

39,863

777

7,264

42,320

1,219

489

6,256

46,608

2,709

16,968

21,180

23,051

5,486

—

1,790

68,811

61,874

6,863

11,457

3,513

—

15,486

99,193

25,366

—

4,401

29,767

3,515

19,262

8,486

2,116

3,534

13

4,579

38,455

99,579

4,978

19,654

6,725

4,087

15,343

150,366

32,111

—

5,315

37,426

4,567

101,384

204,924

29,989

3,058

339,355

12,799

3,107

15,906

355,261

—

129,034

129,034

484,295

471,496

22,692

30,926

12,057

15,765

13,103

65

6,776

101,384

109,779

26,236

25,861

26,540

279

16,229

204,924

28,314

—

1,675

29,989

3,058

$

101,149

$

134,410

$

201,286

$

230,814

$

339,355

74

 
 
 
 
 
 
 
 
 
 
 
 
Table 34 – Nonperforming Assets
(In thousands)

Nonaccruing loans as % of outstanding loan balance for class:

Nonaccruing loans by loan class:

2013

2012

2011

2010

2009

December 31,

Commercial:

Energy

Services

Wholesale / retail

Manufacturing

Healthcare

Integrated food services

Other

Total commercial

Commercial real estate:

Residential construction and land development

Retail

Office

Multifamily

Industrial

Other commercial real estate

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S.

government agencies

Home equity

Total residential mortgage

Consumer

Total nonaccruing loans

0.08%

0.22%

0.58%

0.15%

0.12%

—%

0.29%

0.21%

8.42%

0.83%

1.55%

—%

0.10%

3.06%

1.69%

3.23%

0.43%

0.90%

2.06%

0.32%

0.79%

0.10%

0.56%

0.28%

0.58%

0.29%

0.36%

0.34%

0.32%

0.02%

0.96%

2.19%

6.85%

0.56%

—%

0.59%

1.05%

0.03%

1.22%

0.86%

0.66%

0.42%

0.01%

1.47%

0.65%

1.19%

1.75%

1.31%

4.10%

1.69%

0.04%

2.82%

1.65%

10.32%

18.09%

22.04%

16.76%

1.55%

1.60%

0.67%

1.61%

3.42%

2.72%

3.55%

0.30%

0.82%

2.28%

0.68%

1.09%

1.35%

2.82%

0.95%

—%

4.00%

4.33%

2.19%

—%

0.70%

1.51%

0.78%

1.79%

1.19%

4.25%

1.85%

2.30%

3.89%

6.62%

2.66%

—%

0.95%

2.04%

0.77%

2.17%

6.20%

5.82%

7.42%

0.22%

3.29%

8.20%

2.15%

—%

0.34%

1.64%

0.39%

3.01%

Allowance for loan losses to nonaccruing loans
Accruing loans 90 days or more past due1
Foregone interest on nonaccruing loans2

183.29%

160.34%

125.93%

126.93%

86.07%

$

$

1,415

5,361

3,925

8,587

$

2,496

$

7,966

$

11,726

16,818

8,908

17,015

1    Excludes residential mortgages guaranteed by 

agencies of the U.S. Government.

2    Interest collected and recognized on nonaccruing 
loans was not significant in 2013 and previous 
years.

Nonperforming assets decreased $29 million during 2013 to $248 million or 1.92% of outstanding loans and repossessed assets 
at December 31, 2013. Nonaccruing loans totaled $101 million, accruing renegotiated residential mortgage loans totaled $54 
million (all guaranteed by U.S. government agencies) and real estate and other repossessed assets totaled $92 million. All 
accruing renegotiated residential mortgage loans, $777 thousand of nonaccruing loans and $37 million of real estate and other 
repossessed assets are guaranteed by U.S. government agencies. Excluding assets guaranteed by U.S. government agencies, 
nonperforming assets decreased $60 million during the year. The Company generally retains nonperforming assets to maximize 
potential recovery which may cause future nonperforming assets to decrease more slowly.

75

 
 
Loans are generally classified as nonaccruing when it becomes probable that we will not collect the full contractual principal 
and interest. As more fully discussed in Note 4 to the Consolidated Financial Statements, we may modify loans in troubled debt 
restructuring. Modifications may include extension of payment terms and rate concessions. We do not forgive principal or 
accrued but unpaid interest. All loans modified in troubled debt restructurings, except residential mortgage loans guaranteed by 
U.S. government agencies, are classified as nonaccruing. We may also renew matured nonaccruing loans. All nonaccruing 
loans, including those renewed or modified in troubled debt restructurings, are charged off when the loan balance is no longer 
covered by the paying capacity of the borrower based on a quarterly evaluation of available cash resources and collateral 
value. All nonaccruing loans generally remain on nonaccruing status until full collection of principal and interest in accordance 
with the original terms, including principal previously charged off, is probable. We generally do not voluntarily modify 
consumer loans to troubled borrowers. Consumer loans modified at the direction of bankruptcy court orders are identified as 
troubled debt restructurings and classified as nonaccruing. 

As of December 31, 2013, renegotiated loans consist solely of accruing residential mortgage loans guaranteed by U.S. 
government agencies that have been modified in troubled debt restructurings. See Note 4 to the Consolidated Financial 
Statements for additional discussion of troubled debt restructurings. Generally, we modify residential mortgage loans primarily 
by reducing interest rates and extending the number of payments in accordance with U.S. government agency guidelines. No 
unpaid principal or interest is forgiven. Interest continues to accrue based on the modified terms of the loan. Modified loans 
guaranteed by U.S. government agencies under residential mortgage loan programs may be sold once they become eligible 
according to U.S. agency guidelines. 

A rollforward of nonperforming assets for the year ended December 31, 2013 follows in Table 35.

Table 35 – Rollforward of Nonperforming Assets 
(In thousands)

Balance, December 31, 2012

Additions

Transfer from premises and equipment

Payments

Charge-offs

Net gains (losses) and write-downs

Foreclosure of nonaccruing loans

Foreclosure of loans guaranteed by U.S. government agencies

Proceeds from sales

Conveyance to U.S. government agencies

Net transfers to nonaccruing loans

Return to accrual status

Other, net

Balance, December 31, 2013

Year Ended December 31, 2013

Nonaccruing 
Loans

Renegotiated 
Loans

Real Estate
and Other
Repossessed
Assets

Total
Nonperforming
Assets

$

134,410

$

38,515

$

103,791

$

67,783

—

(50,521)

(25,282)

—

(27,231)

—

—

—

344

(1,043)

2,689

44,942

—

(1,416)

—

—

—

(7,441)

(20,446)

—

(344)

—

512

—

668

—

—

737

27,231

58,969

(55,005)

(43,901)

—

—

(218)

276,716

112,725

668

(51,937)

(25,282)

737

—

51,528

(75,451)

(43,901)

—

(1,043)

2,983

$

101,149

$

54,322

$

92,272

$

247,743

We foreclose on loans guaranteed by U.S. government agencies in accordance with agency guidelines. Generally these loans 
are not eligible for modification programs or have failed to comply with modified loan terms. Principal is guaranteed by 
agencies of the U.S. government, subject to limitations and credit risk is minimal. These properties will be conveyed to the 
agencies once applicable criteria have been met. During 2013, $59 million of properties guaranteed by U.S. government 
agencies were foreclosed and $44 million of properties were conveyed to the applicable U.S. government agencies.

Nonaccruing loans totaled $101 million or 0.79% of outstanding loans at December 31, 2013 compared to $134 million or 
1.09% of outstanding loans at December 31, 2012. Nonaccruing loans decreased $33 million from December 31, 2012 due 
primarily to $51 million of payments, $27 million of foreclosures and $25 million of charge-offs. Newly identified nonaccruing 
loans totaled $68 million for 2013.

76

 
 
 
Commercial

Nonaccruing commercial loans totaled $17 million or 0.21% of total commercial loans at December 31, 2013, down from $24 
million or 0.32% of total commercial loans at December 31, 2012. Nonaccruing commercial loans decreased $7.7 million 
during 2013.  Newly identified nonaccruing commercial totaled $12 million, offset by $12 million in payments, $6.3 million of 
charge-offs and $3.0 million of repossessions.  

Nonaccruing commercial loans at December 31, 2013 were primarily composed of $7.0 million or 0.58% of total wholesale/
retail sector loans and $4.9 million or 0.22% of total services sector loans. Over half of the balance of nonaccruing wholesale/
retail sector loans was comprised of a single customer in the New Mexico market. 

Commercial Real Estate

Nonaccruing commercial real estate loans totaled $41 million or 1.69% of outstanding commercial real estate loans at 
December 31, 2013 compared to $61 million or 2.72% of outstanding commercial real estate loans at December 31, 
2012. Nonaccruing commercial real estate loans continue to be largely concentrated in land development and residential 
construction loans, totaling $17 million or 8.42% of loans. Other commercial real estate loans totaled $12 million or 3.06% of 
other commercial real estate loans and $6.4 million or 1.55% of loans secured by office buildings. Nonaccruing commercial 
real estate loans were down $20 million compared to the prior year. Newly identified nonaccruing commercial real estate loans 
totaled $30 million, offset by $33 million of cash payments received, $13 million of foreclosures and $5.8 million of charge-
offs. 

Residential Mortgage and Consumer

Nonaccruing residential mortgage loans totaled $42 million or 2.06% of outstanding residential mortgage loans at 
December 31, 2013 compared to $47 million or 2.28% of outstanding residential mortgage loans at December 31, 2012. Newly 
identified nonaccruing residential mortgage loans which totaled $16 million were offset by $9.4 million of foreclosures, $5.8 
million  of loans charged off during the year and $5.0 million of cash payments. Nonaccruing residential mortgage loans 
primarily consist of non-guaranteed permanent residential mortgage loans which totaled $34 million or 3.23% of outstanding 
non-guaranteed permanent residential mortgage loans at December 31, 2013. Nonaccruing home equity loans totaled $7.3 
million or 0.90% of total home equity loans. 

Payments on accruing residential mortgage loans and consumer loans may be delinquent. The composition of residential 
mortgage loans and consumer loans past due but still accruing is included in the following Table 36. Substantially all non-
guaranteed residential loans past due 90 days or more are nonaccruing. Residential mortgage loans 30 to 89 days past due 
increased $2.2 million to $13 million at December 31, 2013. Consumer loans past due 30 to 89 days decreased $1.6 million 
compared to December 31, 2012.

Table 36 – Residential Mortgage and Consumer Loans Past Due 
(In thousands)

December 31, 2013

December 31, 2012

90 Days or
More

30 to 89
Days

90 Days or
More

30 to 89
Days

Residential mortgage:
   Permanent mortgage1

Home equity

Total residential mortgage
Consumer:

Indirect automobile
Other consumer

$

$

$

$
Total consumer
1  Excludes past due residential mortgage loans guaranteed by agencies of the U.S. government.

$

— $
34
34

$

— $
1
1

9,795
3,087
12,882

330
697
1,027

$

$

$

49
—
49

15
4
19

$

$

$

$

8,366
2,275
10,641

1,273
1,327
2,600

77

 
 
 
 
 
 
 
 
 
 
 
Real Estate and Other Repossessed Assets

Real estate and other repossessed assets are assets acquired in partial or total forgiveness of loans. The assets are carried at the 
lower of cost as determined by fair value at date of foreclosure or current fair value, less estimated selling costs.

Real estate and other repossessed assets totaled $92 million at December 31, 2013, a $12 million decrease from December 31, 
2012. The distribution of real estate and other repossessed assets distributed primarily by collateral location is included in Table 
37 following.

Table 37 – Real Estate and Other Repossessed Assets by Collateral Location as of December 31, 2013 
(In thousands)

Developed commercial
real estate properties

1-4 family residential

properties guaranteed
by U.S. government
agencies

1-4 family residential

properties

Undeveloped land

Residential land
development
properties

Oil and gas properties

Vehicles

Other

Total real estate and
other repossessed
assets

Oklahoma

Texas

Colorado Arkansas

New
Mexico

Arizona

Kansas/
Missouri

Other

Total

$

2,287

$

408

$

1,109

$

1,050

$

5,613

$

1,471

$

731

$ 5,073

$ 17,742

10,221

1,483

1,159

1,449

20,172

360

2,178

409

37,431

5,573

272

1,122

3,698

264

2,635

508

74

2,004

—

354

—

17

—

30

123

—

—

1,555

1,292

—

—

—

10

—

—

—

—

—

5,431

5,929

3,634

—

324

478

1,114

521

—

15,901

13,722

136

—

—

—

—

—

—

1

7,001

123

27

325

$

18,724

$

6,864

$

6,722

$

4,383

$

27,789

$ 17,149

$

4,637

$ 6,004

$ 92,272

Undeveloped land is primarily zoned for commercial development. Developed commercial real estate properties are primarily 
completed with no additional construction necessary for sale.

Liquidity and Capital

Subsidiary Bank

Deposits and borrowed funds are the primary sources of liquidity for the subsidiary bank. Based on the average balances for 
2013, approximately 72% of our funding was provided by deposit accounts, 12% from borrowed funds, 1% from long-term 
subordinated debt and 11% from equity. Our funding sources, which primarily include deposits and borrowings from the 
Federal Home Loan Banks and other banks, provide adequate liquidity to meet our operating needs.

Deposit accounts represent our largest funding source. We compete for retail and commercial deposits by offering a broad 
range of products and services and focusing on customer convenience. Retail deposit growth is supported through our Perfect 
Banking sales and customer service program, free checking, online bill paying services, mobile banking services, an extensive 
network of branch locations and ATMs and a 24-hour Express Bank call center. Commercial deposit growth is supported by 
offering treasury management and lockbox services. We also acquire brokered deposits when the cost of funds is advantageous 
to other funding sources.

Average deposits for 2013 totaled $19.7 billion and represented approximately 72% of total liabilities and capital compared 
with $19.0 billion and 72% of total liabilities and capital for 2012. Average deposits increased $717 million over the prior year. 
Demand deposits increased $500 million and interest-bearing transaction deposit accounts were up $483 million. Time deposits 
decreased $318 million. 

78

 
Average Commercial Banking deposit balances increased $632 million over the prior year, due primarily to a $467 million 
increase in demand deposit balances and a $196 million increase in interest-bearing transaction deposits. Average balances 
attributed to our commercial & industrial loan customers increased $191 million or 7% and average balances attributed to our 
energy customers increased $164 million or 13%. Average balance attributed to our healthcare customer grew by $104 million 
or 28% over the prior year. Small business banking customer average balances increased $84.3 million or 5%. Average 
balances held by treasury services customers were up $80 million or 5% over the prior year. Commercial customers continue to 
maintain high account balances due to continued economic uncertainty and persistently low yields available on high quality 
investments. Deposit growth in the fourth quarter included normal seasonality and temporary customer activity. During the first 
half of January 2014, deposits decreased approximately $300 million.

Average Consumer Banking deposit balances increased $14 million from 2012. Higher costing time deposit balances decreased 
$184 million, partially offset by a $131 million increase in average interest-bearing transaction account balances. Savings 
account and demand deposit balances also grew over the prior year. Average Wealth Management deposits grew by $104 
million during 2013 primarily due to a $151 million increase in interest-bearing transaction accounts, partially offset by a $49 
million decrease in time deposits. Demand deposit balances were largely unchanged compared to the prior year.

The general trend of increased deposits over the past several years reflects modest growth in the overall economy and low 
short-term interest rates. If economic activity were to improve significantly or if short-term interest rates were to increase, 
deposits may decline as customers deploy funds into projected or shift demand deposits into money market instruments.  

Table 38 - Maturity of Domestic CDs and Public
 Funds in Amounts of $100,000 or More
(In thousands)

Months to maturity:

3 or less

Over 3 through 6

Over 6 through 12

Over 12

Total

December 31,

2013

2012

$

$

196,631

$

200,117

319,096

1,079,876

1,795,720

$

279,027

210,918

346,874

1,068,305

1,905,124

Brokered deposits included in time deposits averaged $159 million for 2013 compared to $182 million for 2012. Brokered 
deposits included in time deposits totaled $186 million at December 31, 2013 and $187 million at December 31, 2012. 

Average interest-bearing transactions accounts for 2013 included $265 million of brokered deposits compared to $214 million 
for 2012. Brokered deposits included in interest-bearing transaction account totaled $227 million at December 31, 2013 and 
$303 million at December 31, 2012.

The distribution of our period end deposit account balances among principal markets follows in Table 39.

79

Table 39 -- Period End Deposits by Principal Market Area

(In thousands)

Bank of Oklahoma:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Oklahoma

Bank of Texas:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Texas

Bank of Albuquerque:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

2013

2012

2011

2010

2009

December 31,

$

3,432,940

$

4,207,263

$

3,196,436

$ 2,240,850

$

2,048,834

6,318,045

191,880

1,214,507

7,724,432

6,023,384

163,512

1,267,854

7,454,750

5,966,528

6,033,598

5,111,091

126,682

1,444,332

7,537,542

106,411

1,363,942

7,503,951

9,744,801

93,006

1,385,505

6,589,602

8,638,436

11,157,372

11,662,013

10,733,978

2,481,603

2,606,176

1,808,490

1,389,876

1,108,401

1,966,580

2,129,084

1,940,819

1,791,810

1,748,319

64,632

638,465

2,669,677

5,151,280

58,429

762,233

2,949,746

5,555,922

45,872

867,664

2,854,355

4,662,845

36,429

966,116

2,794,355

4,184,231

35,129

1,100,602

2,884,050

3,992,451

502,395

427,510

319,269

271,137

209,090

529,140

33,944

327,281

890,365

511,758

31,926

364,928

908,612

491,068

27,487

410,722

929,277

530,244

28,342

450,177

1,008,763

1,279,900

444,246

17,563

511,685

973,494

1,182,584

Total Bank of Albuquerque

1,392,760

1,336,122

1,248,546

Bank of Arkansas:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Arkansas

38,566

39,897

19,405

16,494

22,092

144,018

1,986

32,949

178,953

217,519

101,868

2,239

42,573

146,680

186,577

131,703

1,727

61,329

194,759

214,164

130,066

1,266

102,999

234,331

250,825

51,353

1,346

104,367

157,066

179,158

80

 
 
Table 39 -- Period End Deposits by Principal Market Area

(In thousands)

Colorado State Bank & Trust:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Colorado State Bank & Trust

Bank of Arizona:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Arizona

Bank of Kansas City:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Kansas City

2013

2012

2011

2010

2009

December 31,

409,942

336,252

292,556

184,251

164,478

541,675

26,880

407,088

975,643

1,385,585

676,144

25,889

472,305

1,174,338

1,510,590

512,904

22,771

523,969

1,059,644

1,352,200

533,230

20,310

502,889

1,056,429

1,240,680

449,921

17,802

525,844

993,567

1,158,045

204,092

161,093

106,741

74,888

68,650

364,736

2,432

34,391

401,559

605,651

360,276

1,978

31,371

393,625

554,718

104,961

1,192

37,641

143,794

250,535

95,889

809

52,227

148,925

223,813

81,910

958

60,768

143,636

212,286

246,739

260,095

56,888

43,268

32,299

69,857

1,252

41,312

112,421

359,160

85,524

771

26,728

113,023

373,118

206,473

140,525

626

36,325

243,424

300,312

200

70,818

211,543

254,811

43,599

148

79,222

122,969

155,268

Total BOK Financial deposits

$

20,269,327

$

21,179,060

$ 18,762,580

$ 17,179,061

$

15,518,228

See Note 9 to the Consolidated Financial Statements for a summary of other borrowings.

In addition to deposits, subsidiary bank liquidity is provided primarily by federal funds purchased, securities repurchase 
agreements and Federal Home Loan Bank borrowings. Federal funds purchased consist primarily of unsecured, overnight funds 
acquired from other financial institutions. Funds are primarily purchased from bankers’ banks and Federal Home Loan banks 
from across the country. The largest single source of federal funds purchased totaled $310 million at December 31, 2013. 
Securities repurchase agreements generally mature within 90 days and are secured by certain available for sale securities. 
Federal Home Loan Bank borrowings are generally short term and are secured by a blanket pledge of eligible collateral 
(generally unencumbered U.S. Treasury and mortgage-backed securities, 1-4 family residential mortgage loans, multifamily 
and other qualifying commercial real estate loans). Amounts borrowed from the Federal Home Loan Bank of Topeka averaged 
$1.7 billion during 2013 and $105 million during 2012.

At December 31, 2013, the estimated unused credit available to the subsidiary bank from collateralized sources was 
approximately $8.6 billion.

In 2007, the Bank issued $250 million of subordinated debt due May 15, 2017 to fund the Worth National Bank and First 
United Bank acquisitions and fund continued asset growth. Interest on this debt was based on a fixed rate of 5.75% through 
May 14, 2012 which then converted to a floating rate of three-month LIBOR plus 0.69%. At December 31, 2013, $227 million 
of this subordinated debt remains outstanding.

81

In 2005, the Bank issued $150 million of 10-year, fixed rate subordinated debt. The cost of this subordinated debt, including 
issuance discounts and hedge loss is 5.56%. The proceeds of this debt were used to repay $95 million of BOK Financial's 
unsecured revolving line of credit and to provide additional capital to support asset growth. At December 31, 2013, $122 
million of this subordinated debt remains outstanding.

The Bank also has a liability related to the repurchase of certain delinquent residential mortgage loans previously sold in 
GNMA mortgage pools. Interest is payable monthly at rates contractually due to investors.

Parent Company and Other Non-Bank Subsidiaries

The primary sources of liquidity for BOK Financial are cash on hand and dividends from the subsidiary bank. Dividends from 
the subsidiary bank are limited by various banking regulations to net profits, as defined, for the year plus retained profits for the 
two preceding years. Dividends are further restricted by minimum capital requirements. At December 31, 2013, based on the 
most restrictive limitations as well as management’s internal capital policy, the subsidiary bank could declare up to $158 
million of dividends without regulatory approval. Future losses or increases in required regulatory capital at the subsidiary bank 
could affect its ability to pay dividends to the parent company.

The Company has a $100 million senior unsecured 364 day revolving credit facility with Wells Fargo Bank, National 
Association, administrative agent and other commercial banks (“the Credit Facility”). Interest on amounts outstanding under 
the Credit Facility is to be paid at a defined base rate minus 1.25% or LIBOR plus 1.00% based upon the Company's 
option. Interest on amounts borrowed for certain acquisitions converted to a term loan at the Company's option is to be paid at a 
defined base rate minus 1.25% or LIBOR plus 1.25%. A commitment fee equal to 0.20% shall be paid quarterly on the unused 
portion of the credit commitment under the Credit Facility and there are no prepayment penalties. Any amounts outstanding at 
the end of the Credit Facility term shall be converted into a term loan which, except for amounts borrowed for certain 
acquisitions, shall be payable June 5, 2014. The Credit Agreement contains customary representations and warranties, as well 
as affirmative and negative covenants including limits on the Company’s ability to borrow additional funds, make investments 
and sell assets. These covenants also require BOKF to maintain minimum capital levels. No amounts were outstanding under 
the Credit Facility at December 31, 2013 and December 31, 2012, and the Company met all of the covenants.

Our equity capital at December 31, 2013 was $3.1 billion, up $61 million over December 31, 2012. Net income less cash 
dividends paid increased equity $212 million during 2013. This was offset by a $176 million decrease in accumulated other 
comprehensive income primarily related to the change in net unrealized gains and losses on available for sale securities. Capital 
is managed to maximize long-term value to the shareholders. Factors considered in managing capital include projections of 
future earnings, asset growth and acquisition strategies, and regulatory and debt covenant requirements. Capital management 
may include subordinated debt issuance, share repurchase and stock and cash dividends.

On April 24, 2012, the Board of Directors authorized the Company to purchase up to two million shares of our common stock. 
The specific timing and amount of shares repurchased will vary based on market conditions, regulatory limitations and other 
factors. Repurchases may be made over time in open market or privately negotiated transactions. The repurchase program may 
be suspended or discontinued at any time without prior notice. As of December 31, 2013, the Company has repurchased 39,496 
shares for $2.1 million under this program. No shares were repurchased during 2013.

BOK Financial and the subsidiary bank are subject to various capital requirements administered by federal agencies. Failure to 
meet minimum capital requirements can result in certain mandatory and additional discretionary actions by regulators that 
could have a material impact on operations. These capital requirements include quantitative measures of assets, liabilities and 
off-balance sheet items. The capital standards are also subject to qualitative judgments by the regulators.

For a banking institution to qualify as well capitalized, its Tier 1, Total and Leverage capital ratios must be at least 6%, 10% 
and 5%, respectively. The Company’s banking subsidiary exceeded the regulatory definitions of well capitalized. The capital 
ratios for BOK Financial on a consolidated basis are presented in Table 40.

82

Table 40 – Capital Ratios 

Average total equity to average assets

Tangible common equity ratio

Tier 1 common equity ratio

Risk-based capital:

Tier 1 capital

Total capital

Leverage

Well 
Capitalized
Minimums
—

—

—

6.00%

10.00%

5.00%

December 31,

2013

2012

11.00%

9.90%

13.59%

13.77%

15.56%

10.05%

11.05%

9.25%

12.59%

12.78%

15.13%

9.01%

In July 2013, banking regulators issued the final rule revising regulatory capital rules for substantially all U.S. banking 
organizations. The new capital rule will be effective for BOK Financial on January 1, 2015. Components of the rule will phase 
in through January 1, 2019. The new capital rule establishes a 7% threshold for the Tier 1 common equity ratio consisting of a 
minimum level plus capital conservation buffer. The Company expects to exclude unrealized gains and losses from available 
for sale securities from its calculation of Tier 1 capital, consistent with the treatment under current capital rules. BOK 
Financial's Tier 1 common equity ratio based on the existing Basel I standards was 13.59% as of December 31, 2013. Based on 
our interpretation of the new capital rule, our estimated Tier 1 common equity ratio is approximately 12.60%, nearly 560 basis 
points above the 7% regulatory threshold. 

The rule also changes both the Tier 1 risk based capital requirements and the total risk based requirements to a minimum of 6% 
and 8%, respectively, plus a capital conservation buffer of 2.5% totaling 8.5% and 10.5%, respectively. The leverage ratio 
requirements under the rule is 4%. A banking organization which falls below these levels, including the capital conservation 
buffer, would be subject to regulatory restrictions on capital distributions (including but not limited to dividends and share 
repurchases) and executive bonus payments.

Capital resources of financial institutions are also regularly measured by the tangible common shareholders’ equity 
ratio. Tangible common shareholders’ equity is shareholders’ equity as defined by generally accepted accounting principles in 
the United States of America (“GAAP”) less intangible assets and equity which does not benefit common shareholders. Equity 
that does not benefit common shareholders includes preferred equity. Tier 1 common equity is Tier 1 equity as defined by 
banking regulations, adjusted for other comprehensive income and equity which does not benefit common shareholders. These 
non-GAAP measures are valuable indicators of a financial institution’s capital strength since it eliminates intangible assets from 
shareholders’ equity and retains the effect of unrealized losses on securities and other components of accumulated other 
comprehensive income in shareholders’ equity.

In accordance with the Dodd-Frank Act, the Federal Reserve published regulations that require bank holding companies with 
$10 billion to $50 billion in assets to perform annual capital stress tests. The requirements for annual capital stress tests became 
effective for the Company in the fourth quarter of 2013. Specified results will be made public in June of 2015. The resulting 
capital stress test process may place constraints on capital distributions or increases in required regulatory capital under certain 
circumstances. 

Table 41 following provides a reconciliation of the non-GAAP measures with financial measures defined by GAAP.

83

 
Table 41 – Non-GAAP Measures 
(Dollars in thousands)

Tangible common equity ratio:

Total shareholders' equity

Less: Goodwill and intangible assets, net

Tangible common equity

Total assets

Less: Goodwill and intangible assets, net

Tangible assets

Tangible common equity ratio

Tier 1 common equity ratio:

Tier 1 capital

Less: Non-controlling interest

Tier 1 common equity

Risk weighted assets

Tier 1 common equity ratio

Off-Balance Sheet Arrangements

December 31,

2013

2012

$

3,020,049

$

2,957,860

384,323

2,635,726

390,171

2,567,689

27,015,432

28,148,631

384,323

390,171

$ 26,631,109

$ 27,758,460

9.90%

9.25%

$

2,668,981

$

2,430,671

34,924

35,821

2,634,057

2,394,850

$ 19,389,381

$ 19,016,673

13.59%

12.59%

See Note 14 to the Consolidated Financial Statements for a discussion of the Company’s significant off-balance sheet 
commitments.

Aggregate Contractual Obligations

BOK Financial has numerous contractual obligations in the normal course of business. These obligations include time deposits 
and other borrowed funds, premises used under various operating leases, commitments to extend credit to borrowers and to 
purchase securities, derivative contracts and contracts for services such as data processing that are integral to our operations. 
Table 42 following summarizes payments due per these contractual obligations at December 31, 2013.

Table 42 – Contractual Obligations as of December 31, 2013 
(In thousands)

Less Than 
1 Year

1 to 3
Years

4 to 5
Years

More Than
5 Years

Total

$

784,452

$

819,540

$

404,230

$

401,378

$

2,409,600

525

8,181

23,751

225,995

100,368

11,275

1,050

128,255

45,412

37,140

—

20,493

1,100

227,173

31,719

3,218

—

17,960

16,239

—

112,973

5,034

—

7,800

18,914

363,609

213,855

271,387

100,368

57,528

$

1,154,547

$

1,051,890

$

685,400

$

543,424

$

3,435,261

Time deposits

Other borrowings

Subordinated debentures

Operating lease obligations

Derivative contracts

Deferred compensation and stock-based

compensation obligations

Data processing services

Total

Loan commitments

Standby letters of credit

Mortgage loans sold with recourse

Commitments to purchase transferable tax credits from zero emission power providers

Alternative investment commitments

Unfunded third-party private equity commitments

84

$

7,096,373

444,248

191,299

13,000

37,457

5,880

 
 
 
Payments on time deposits, other borrowed funds and subordinated debentures include interest which has been calculated from 
rates at December 31, 2013. Many of these obligations have variable interest rates and actual payments will differ from the 
amounts shown on this table. Obligations under derivative contracts used for interest rate risk management purposes are 
included with projected payments from time deposits and other borrowed funds as appropriate.

Payments on time deposits are based on contractual maturity dates. These funds may be withdrawn prior to maturity. We may 
charge the customer a penalty for early withdrawal.

Operating lease commitments generally represent real property we rent for branch offices, corporate offices and operations 
facilities. Payments presented represent the minimum lease payments and exclude related costs such as utilities and property 
taxes.

Obligations under derivative contracts are used in customer hedging programs. As previously discussed, we have entered into 
derivative contracts which are expected to substantially offset the cash payments due on these obligations. Amounts shown in 
the table exclude $24 million of cash margin which secures our obligations under these contracts.

The former President and Chief Executive officer had deferred compensation and employment agreements with the 
Company. Collectively, these agreements provided, among other things, that all unvested stock-based compensation shall fully 
vest upon his termination, subject to certain conditions. These agreements provide for settlement in cash or other assets. We 
currently have recognized a $32 million liability for these plans which are fully vested as of December 31, 2013 and will be 
distributed during 2014. In addition, the 2011 True-Up Plan will be distributed in 2014. Based on currently available 
information, amounts payable to certain senior executives under the 2011 True-Up Plan will be approximately $69 million. We 
also have obligations with respect to employee and executive benefit plans. See Notes 11 and 12 to the Consolidated Financial 
Statements for additional information about our employee benefit plans.

Data processing and communications contracts represent the minimum obligations under the contracts. Additional payments 
that are based on the volume of transactions processed are excluded.

Loan commitments represent legally binding obligations to provide financing to our customers. Some of these commitments 
are expected to expire before being drawn upon and the total commitment amounts do not necessarily represent future cash 
requirements. Approximately $1.6 billion of the loan commitments expire within one year.

The Company has funded $94 million and has commitments to fund an additional $37 million for various alternative 
investments. Alternative investments generally consist of limited partnership interests in or loans to entities that invest in low 
income housing or economic development projects, distressed assets, energy development, venture capital and other 
activities. The Company is prohibited by banking regulations from controlling or actively managing the activities of these 
investments. Legally binding commitments to fund alternative investments are recognized as liabilities in the consolidated 
financial statements.

An indirect wholly-owned subsidiary of the Company is general partner of two private equity funds and has contingent 
obligations to make additional investments totaling $5.9 million as of December 31, 2013. These commitments, which are 
included in unfunded third-party private equity commitments, generally reflect customer investment obligations. We do not 
recognize contingent commitments to fund investments that are primarily customer obligations as liabilities in the consolidated 
financial statements.

85

Recently Issued Accounting Standards

See Note 1 of the consolidated financial statements for disclosure of newly adopted and pending accounting standards.

This report contains forward-looking statements that are based on management's beliefs, assumptions, current expectations, 
estimates, and projections about BOK Financial, the financial services industry and the economy in general. Words such as 
“anticipates,” “believes,” ”estimates,” “expects,” “forecasts,” “plans,” “projects,” variations of such words and similar 
expressions are intended to identify such forward-looking statements. Management judgments relating to and discussion of the 
provision and allowance for loan losses and accrual for off-balance sheet credit risk, allowance for uncertain tax positions and 
accruals for loss contingencies involve judgments as to expected events and are inherently forward-looking 
statements. Assessments that BOK Financial's acquisitions and other growth endeavors will be profitable are necessary 
statements of belief as to the outcome of future events, based in part on information provided by others that BOK Financial has 
not independently verified. These statements are not guarantees of future performance and involve certain risks, uncertainties 
and assumptions that are difficult to predict with regard to timing, extent, likelihood and degree of occurrence. Therefore, 
actual results and outcomes may materially differ from what is expressed, implied, or forecasted in such forward-looking 
statements. Internal and external factors that might cause such a difference include, but are not limited to: (1) the ability to fully 
realize expected cost savings from mergers within the expected time frames, (2) the ability of other companies on which BOK 
Financial relies to provide goods and services in a timely and accurate manner, (3) changes in interest rates and interest rate 
relationships, (4) demand for products and services, (5) the degree of competition by traditional and nontraditional competitors, 
(6) changes in banking regulations, tax laws, prices, levies, and assessments, (7) the impact of technological advances and (8) 
trends in customer behavior as well as their ability to repay loans. BOK Financial and its affiliates undertake no obligation to 
update, amend, or clarify forward-looking statements, whether as a result of new information, future events or otherwise.

Legal Notice

As used in this report, the term “BOK Financial” and such terms as “the Company,” “the Corporation,” “our,” “we” and “us” 
may refer to one or more of the consolidated subsidiaries or all of them taken as a whole. All these terms are used for 
convenience only and are not intended as a precise description of any of the separate companies, each of which manages its 
own affairs.

ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market Risk

Market risk is a broad term for the risk of economic loss due to adverse changes in the fair value of a financial 
instrument. These changes may be the result of various factors, including interest rates, foreign exchange rates, commodity 
prices or equity prices. Financial instruments that are subject to market risk can be classified either as held for trading or held 
for purposes other than trading. Market risk excludes changes in fair value due to credit of the individual issuers of financial 
instruments.

BOK Financial is subject to market risk primarily through the effect of changes in interest rates on both its assets held for 
purposes other than trading and trading assets. The effects of other changes, such as foreign exchange rates, commodity prices 
or equity prices do not pose significant market risk to BOK Financial. BOK Financial has no material investments in assets that 
are affected by changes in foreign exchange rates or equity prices. Energy and agricultural product derivative contracts, which 
are affected by changes in commodity prices, are matched against offsetting contracts as previously discussed.

The Asset/Liability Committee is responsible for managing market risk in accordance with policy guidelines established by the 
Board of Directors. The Committee monitors projected variation in net interest revenue, net interest income and economic 
value of equity due to specified changes in interest rates. The internal policy limit for net interest revenue variation is a 
maximum decline of 5% to an up or down 200 basis point change over twelve months. These guidelines also set maximum 
levels for short-term borrowings, short-term assets, public funds and brokered deposits and establish minimum levels for 
unpledged assets, among other things. Compliance with these internal guidelines is reviewed monthly.

86

Interest Rate Risk – Other than Trading

As previously noted in the Net Interest Revenue section of this report, management has implemented strategies to manage the 
Company’s balance sheet to have relatively limited exposure to changes in interest rates over a twelve-month period. The 
effectiveness of these strategies in managing the overall interest rate risk is evaluated through the use of an asset/liability 
model. BOK Financial performs a sensitivity analysis to identify more dynamic interest rate risk exposures, including 
embedded option positions, on net interest revenue, net income and economic value of equity. A simulation model is used to 
estimate the effect of changes in interest rates over the next 12 months and longer time periods based on multiple interest rate 
scenarios. Two specified interest rate scenarios are used to evaluate interest rate risk against policy guidelines. The first 
assumes a sustained parallel 200 basis point increase and the second assumes a sustained parallel 50 basis point decrease in 
interest rates. Management historically evaluated interest rate sensitivity for a sustained 200 basis point decrease in interest 
rates. However, the results of a 200 basis point decrease in interest rates in the current low-rate environment are not 
meaningful.

The Company’s primary interest rate exposures included the Federal Funds rate, which affects short-term borrowings, and the 
prime lending rate and LIBOR, which are the basis for much of the variable rate loan pricing. Additionally, residential 
mortgage rates directly affect the prepayment speeds for residential mortgage-backed securities and mortgage servicing 
rights. Derivative financial instruments and other financial instruments used for purposes other than trading are included in this 
simulation. The model incorporates assumptions regarding the effects of changes in interest rates and account balances on 
indeterminable maturity deposits based on a combination of historical analysis and expected behavior. The impact of planned 
growth and new business activities is factored into the simulation model. The effects of changes in interest rates on the value of 
mortgage servicing rights are excluded from Table 43 due to the extreme volatility over such a large rate range and our active 
risk management approach for that asset. The effects of interest rate changes on the value of mortgage servicing rights and 
financial instruments identified as economic hedges are presented in Note 7 to the Consolidated Financial Statements.

The simulations used to manage market risk are based on numerous assumptions regarding the effects of changes in interest 
rates on the timing and extent of re-pricing characteristics, future cash flows and customer behavior. These assumptions are 
inherently uncertain and, as a result, the model cannot precisely estimate net interest revenue, net income or economic value of 
equity or precisely predict the impact of higher or lower interest rates on net interest revenue, net income or economic value of 
equity. Actual results will differ from simulated results due to timing, magnitude and frequency of interest rate changes, market 
conditions and management strategies, among other factors.

Table 43 – Interest Rate Sensitivity
(Dollar in thousands)

Anticipated impact over the next twelve months on net interest revenue

$ (16,625)

$

18,171

$ (11,361)

$

(25,572)

(2.38)%

2.80%

(1.63)%

(3.94)%

200 bp Increase

50 bp Decrease

2013

2012

2013

2012

As intermediate and long-term interest rates increased during the middle of 2013, mortgage interest rates increased which slowed 
prepayment speeds in the residential mortgage backed securities portfolio. This rate change moved the Company's net interest 
revenue exposure to a 200 bp rate increase from 2.80% at December 31, 2012 to (2.38)% at December 31, 2013.  We have begun 
to pro-actively reduce the securities portfolio balances to counteract this effect.

Trading Activities

BOK Financial enters into trading activities both as an intermediary for customers and for its own account. As an intermediary, 
BOK Financial will take positions in securities, generally residential mortgage-backed securities, government agency securities 
and municipal bonds. These securities are purchased for resale to customers, which include individuals, corporations, 
foundations and financial institutions. On a limited basis, BOK Financial may also take trading positions in U.S. Treasury 
securities, residential mortgage-backed securities, and municipal bonds to enhance returns on its securities portfolios. Both of 
these activities involve interest rate risk. BOKF Financial has an insignificant exposure to foreign exchange risk and does not 
take positions in commodity derivatives.

87

 
 
 
 
 
A variety of methods are used to manage the interest rate risk of trading activities. These methods include daily marking of all 
positions to market value, independent verification of inventory pricing, and position limits for each trading activity. Hedges in 
either the futures or cash markets may be used to reduce the risk associated with some trading programs.

Management uses a Value at Risk (“VaR”) methodology to measure the market risk due to changes in interest rates inherent in 
its trading activities. VaR is calculated based upon historical simulations over the past five years using a variance/covariance 
matrix of interest rate changes, a 10 business day holding period and a 99% confidence interval. It represents an amount of 
market loss that is likely to be exceeded in only one out of every 100 two-week periods. Trading positions are managed within 
guidelines approved by the Board of Directors. These guidelines limit the VaR to $7.3 million. There were no instances of VaR 
being exceeded during the years ended December 31, 2013 and 2012. At December 31, 2013, there were no trading positions 
for the purposes of enhancing returns on the Company's securities portfolio.

The average, high and low VaR amounts for the years ended December 31, 2013 and 2012 are as follows in Table 44.

Table 44 –Value at Risk (VaR) 
(In thousands)

Average

High

Low

Year Ended December 31,

2013

2012

2011

$

2,785

$

3,212

$

5,826

261

6,695

1,075

2,307

5,133

1,236

88

ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Report of Management on Financial Statements

Management of BOK Financial is responsible for the preparation, integrity and fair presentation of the consolidated financial 
statements included in this annual report. The consolidated financial statements have been prepared in accordance with 
accounting principles generally accepted in the United States and necessarily include some amounts that are based on our best 
estimates and judgments.

Management, under the supervision of the Chief Executive Officer and the Chief Financial Officer, conducted an assessment of 
internal control over financial reporting as of December 31, 2013. Internal control over financial reporting is a process designed 
to provide reasonable assurance regarding the reliability of financial reporting and the preparation of the Company’s 
consolidated financial statements for external purposes in accordance with accounting principles generally accepted in the 
United States. In establishing internal control over financial reporting, management assesses risk and designs controls to 
prevent or detect financial reporting misstatements that may be consequential to a reader. Management also assesses the impact 
of any internal control deficiencies and oversees efforts to improve internal control over financial reporting. Because of 
inherent limitations, it is possible that internal controls may not prevent or detect misstatements, and it is possible that internal 
controls may vary over time based on changing conditions. There have been no material changes in internal controls 
subsequent to December 31, 2013.

The Audit Committee, consisting entirely of independent directors, meets regularly with management, internal auditors and the 
independent registered public accounting firm, Ernst & Young LLP, regarding management’s assessment of internal control 
over financial reporting.

Report of Management on Internal Control over Financial Reporting

Management is responsible for establishing and maintaining adequate internal control over financial reporting and for assessing 
the effectiveness of internal control over financial reporting, as such term is defined in Exchange Act Rules 13a-15(f) and 
15d-15(f), as amended. Management has assessed the effectiveness of the Company’s internal control over financial reporting 
based on the criteria established in “Internal Control – Integrated Framework,” issued by the Committee of Sponsoring 
Organizations (“COSO”) of the Treadway Commission in 1992. Based on that assessment and criteria, management has 
determined that the Company maintained effective internal control over financial reporting as of December 31, 2013.

Ernst & Young LLP, the independent registered public accounting firm that audited the consolidated financial statements of the 
Company included in this annual report has issued an audit report on the effectiveness of the Company’s internal control over 
financial reporting as of December 31, 2013. Their report, which expresses unqualified opinion on the effectiveness of the 
Company’s internal control over financial reporting as of December 31, 2013, is included in this annual report.

89

Report of Independent Registered Public Accounting Firm

The Board of Directors and Shareholders of BOK Financial Corporation

We have audited the accompanying consolidated balance sheets of BOK Financial Corporation ("the Company") as of 
December 31, 2013 and 2012, and the related consolidated statements of earnings, comprehensive income, changes in equity, 
and cash flows for each of the three years in the period ended December 31, 2013. These financial statements are the 
responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on 
our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial 
statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and 
disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates 
made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a 
reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial 
position of BOK Financial Corporation at December 31, 2013 and 2012, and the consolidated results of its operations and its 
cash flows for each of the three years in the period ended December 31, 2013, in conformity with U.S. generally accepted 
accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States), BOK Financial Corporation's internal control over financial reporting as of December 31, 2013, based on criteria 
established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway 
Commission (1992 framework) and our report dated February 26, 2014 expressed an unqualified opinion thereon.

/s/ Ernst & Young LLP
Tulsa, Oklahoma

February 26, 2014 

90

Report of Independent Registered Public Accounting Firm

The Board of Directors and Shareholders of BOK Financial Corporation

We have audited BOK Financial Corporation’s ("the Company") internal control over financial reporting as of December 31, 
2013, based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (1992 framework) (the COSO criteria). BOK Financial Corporation’s management 
is responsible for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of 
internal control over financial reporting included in the accompanying Report of Management on Internal Control over 
Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting 
based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal 
control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of 
internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and 
operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered 
necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, BOK Financial Corporation maintained, in all material respects, effective internal control over financial 
reporting as of December 31, 2013, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), 
the consolidated balance sheets of BOK Financial Corporation as of December 31, 2013 and 2012, and the related consolidated 
statements of earnings, comprehensive income, changes in equity, and cash flows for each of the three years in the period ended 
December 31, 2013 and our report dated February 26, 2014 expressed an unqualified opinion thereon.

/s/ Ernst & Young LLP
Tulsa, Oklahoma

February 26, 2014 

91

Consolidated Statements of Earnings

(In thousands, except share and per share data)
Interest revenue
Loans
Residential mortgage loans held for sale
Trading securities
Taxable securities
Tax-exempt securities

Total investment securities

Taxable securities
Tax-exempt securities

Total available for sale securities

Fair value option securities
Restricted equity securities
Interest-bearing cash and cash equivalents

Total interest revenue

Interest expense
Deposits
Borrowed funds
Subordinated debentures
Total interest expense

Net interest revenue
Provision for credit losses
Net interest revenue after provision for credit losses
Other operating revenue
Brokerage and trading revenue
Transaction card revenue
Trust fees and commissions
Deposit service charges and fees
Mortgage banking revenue
Bank-owned life insurance
Other revenue
Total fees and commissions
Gain (loss) on assets, net
Gain (loss) on derivatives, net
Gain (loss) on fair value option securities, net
Change in fair value of mortgage servicing rights
Gain on available for sale securities, net
Total other-than-temporary impairment losses
Portion of loss recognized in (reclassified from) other comprehensive income
Net impairment losses recognized in earnings
Total other operating revenue
Other operating expense
Personnel
Business promotion
Contribution to BOKF Foundation
Professional fees and services
Net occupancy and equipment
Insurance
Data processing and communications
Printing, postage and supplies
Net losses and expenses of repossessed assets
Amortization of intangible assets
Mortgage banking costs
Other expense
Total other operating expense
Income before taxes
Federal and state income tax
Net income
Net income attributable to non-controlling interests
Net income attributable to BOK Financial Corp. shareholders
Earnings per share:

Basic
Diluted

Average shares used in computation:

Basic
Diluted

Dividends declared per share
See accompanying notes to consolidated financial statements.

93

Year Ended December 31,
2012

2011

2013

$

$

$
$

$

498,600
8,505
1,962
14,260
4,781
19,041
204,830
2,380
207,210
3,907
5,071
1,075
745,371

55,564
6,589
8,741
70,894
674,477
(27,900)
702,377

125,478
116,823
96,082
95,110
121,934
10,155
38,262
603,844
(925)
(4,367)
(15,212)
22,720
10,720
(2,574)
266
(2,308)
614,472

505,225
22,598
2,062
32,552
69,773
16,122
106,075
13,885
5,160
3,428
31,088
32,652
840,620
476,229
157,298
318,931
2,322
316,609

4.61
4.59

67,988,897
68,205,519
1.54

$

$

$
$

$

513,429
8,185
1,419
16,848
3,577
20,425
237,226
2,487
239,713
8,464
2,291
945
794,871

67,013
6,531
13,778
87,322
707,549
(22,000)
729,549

126,930
107,985
80,053
98,917
169,302
11,089
34,604
628,880
(1,415)
(301)
9,230
(9,210)
33,845
(1,144)
(6,207)
(7,351)
653,678

491,033
23,338
2,062
34,015
66,726
15,356
98,904
14,228
20,528
2,927
44,334
26,912
840,363
542,864
188,740
354,124
2,933
351,191

5.15
5.13

67,684,043
67,964,940
2.47

$

$

$
$

$

504,989
6,492
1,836
12,581
4,768
17,349
258,828
2,394
261,222
18,649
2,118
491
813,146

88,890
8,826
22,385
120,101
693,045
(6,050)
699,095

104,181
116,757
73,290
95,872
91,643
11,280
34,070
527,093
4,156
2,686
24,413
(40,447)
34,144
(10,578)
(12,929)
(23,507)
528,538

429,986
20,549
4,000
28,798
64,611
16,799
97,976
14,085
23,715
3,583
37,621
37,575
779,298
448,335
158,511
289,824
3,949
285,875

4.18
4.17

67,787,676
68,038,763

1.13                     

Consolidated Statements of Comprehensive Income

(In thousands, except share and per share data)

Net income

Other comprehensive income (loss) before income taxes:

Net change in unrealized gain (loss)

Reclassification adjustments included in earnings:

Interest revenue, Investments securities, Taxable securities

Interest expense, Subordinated debentures

Net impairment losses recognized in earnings

Gain on available for sale securities, net

Other comprehensive income (loss) before income taxes

Federal and state income tax

Other comprehensive income (loss), net of income taxes

Comprehensive income

Comprehensive income attributable to non-controlling interests

Year Ended

December 31,

2013

2012

2011

$ 318,931

$ 354,124

$ 289,824

(275,945)

66,197

47,287

(3,210)

(6,601)

(1,357)

262

2,308

453

7,351

304

23,507

(10,720)

(33,845)

(34,144)

(287,305)

33,555

35,597

111,762

(12,614)

(14,457)

(175,543)

20,941

21,140

143,388

375,065

310,964

2,322

2,933

3,949

Comprehensive income attributable to BOK Financial Corp. shareholders

$ 141,066

$ 372,132

$ 307,015

See accompanying notes to consolidated financial statements.

94

 
 
 
 
 
 
 
Consolidated Balance Sheets

(In thousands, except share data)

Assets
Cash and due from banks
Interest-bearing cash and cash equivalents
Trading securities
Investment securities (fair value:  2013 – $687,127; 2012 – $528,458)
Available for sale securities
Fair value option securities
Restricted equity securities
Residential mortgage loans held for sale
Loans
Allowance for loan losses
Loans, net of allowance
Premises and equipment, net
Receivables
Goodwill
Intangible assets, net
Mortgage servicing rights, net
Real estate and other repossessed assets, net of allowance (2013 – $24,195; 2012  – $36,873)
Derivative contracts, net
Cash surrender value of bank-owned life insurance
Receivable on unsettled securities trades
Other assets

Total assets

Liabilities and shareholders' equity
Noninterest-bearing demand deposits
Interest-bearing deposits:

Transaction
Savings
Time
Total deposits
Funds purchased
Repurchase agreements
Other borrowings
Subordinated debentures
Accrued interest, taxes and expense
Derivative contracts, net
Due on unsettled securities trades
Other liabilities

Total liabilities
Shareholders' equity:

Common stock ($.00006 par value; 2,500,000,000 shares authorized; shares issued and 

outstanding: 2013 – 73,163,275; 2012 – 72,415,346)

Capital surplus
Retained earnings
Treasury stock (shares at cost:  2013 – 4,304,782; 2012 – 4,087,995)
Accumulated other comprehensive income (loss)

Total shareholders’ equity

Non-controlling interest
Total equity

Total liabilities and equity

See accompanying notes to consolidated financial statements.

95

December 31,

2013

2012

$

512,931
574,282
91,616
677,878
10,147,162
167,125
85,240
200,546
12,792,264
(185,396)
12,606,868
277,849
117,126
359,759
24,564
153,333
92,272
265,012
284,801
17,174
359,894

710,739
575,500
214,102
499,534
11,287,221
284,296
64,807
293,762
12,311,456
(215,507)
12,095,949
265,920
114,185
361,979
28,192
100,812
103,791
338,106
274,531
211,052
324,153

27,015,432

$

28,148,631

7,316,277

$

8,038,286

$

$

$

9,934,051
323,006
2,695,993
20,269,327
868,081
813,454
1,040,353
347,802
194,870
247,185
45,740
133,647
23,960,459

4

898,586
2,349,428
(202,346)
(25,623)
3,020,049
34,924
3,054,973

9,888,038
284,744
2,967,992
21,179,060
1,167,416
887,030
651,775
347,633
176,678
283,589
297,453
164,316
25,154,950

4

859,278
2,137,541
(188,883)
149,920
2,957,860
35,821
2,993,681

$

27,015,432

$

28,148,631

 
 
 
 
 
 
 
 
Consolidated Statements of Changes in Equity

(In thousands)

Common Stock

Shares

Amount

Capital
Surplus

Retained
Earnings

Treasury Stock

Shares

Amount

Other
Comprehensive
Income (Loss)

Total
Shareholders’
Equity

Non-
Controlling
Interest

Total
Equity

Balance, December 31, 2010

70,816

$

4

$782,805

$1,743,880

2,608

$(112,802) $

107,839

$

2,521,726

$

22,152

$2,543,878

Net income

Other comprehensive

income

Treasury stock purchases

Exercise of stock options

Tax benefit on exercise of

stock options

Stock-based compensation

Cash dividends on common

stock

Capital calls and

distributions, net

—

—

—

717

—

—

—

—

Balance, December 31, 2011

71,533

Net income

Other comprehensive

income

Treasury stock purchases

Exercise of stock options

Tax benefit on exercise of

stock options

Stock-based compensation

Cash dividends on common

stock

Acquisition of non-

controlling interest

Capital calls and

distributions, net

—

—

—

882

—

—

—

—

—

Balance, December 31, 2012

72,415

Net income

Other comprehensive loss

Treasury stock purchases

Exercise of stock options

Tax benefit on exercise of

stock options

Stock-based compensation

Cash dividends on common

stock

Capital calls and

distributions, net

—

—

—

748

—

—

—

—

—

—

—

—

—

—

—

—

4

—

—

—

—

—

—

—

—

—

4

—

—

—

—

—

—

—

—

—

—

—

25,957

659

9,396

285,875

—

—

—

—

—

—

—

(76,423)

—

—

—

562

210

—

—

—

—

—

—

(26,446)

(11,416)

—

—

—

—

—

285,875

3,949

289,824

21,140

—

—

—

—

—

—

21,140

(26,446)

14,541

659

9,396

(76,423)

—

—

—

—

—

—

21,140

(26,446)

14,541

659

9,396

(76,423)

—

10,083

10,083

818,817

1,953,332

3,380

(150,664)

128,979

2,750,468

36,184

2,786,652

—

—

—

32,311

120

8,030

—

—

—

351,191

—

—

—

—

—

(166,982)

—

—

—

—

384

324

—

—

—

—

—

—

—

(20,558)

(17,661)

—

—

—

—

—

—

351,191

2,933

354,124

20,941

—

—

—

—

—

—

—

20,941

(20,558)

14,650

120

8,030

(166,982)

—

—

—

—

—

—

20,941

(20,558)

14,650

120

8,030

(166,982)

—

—

1,645

1,645

(4,941)

(4,941)

859,278

2,137,541

4,088

(188,883)

149,920

2,957,860

35,821

2,993,681

—

316,609

2,322

318,931

(175,543)

(175,543)

—

—

—

30,029

2,210

7,069

316,609

—

—

—

—

—

—

—

(104,722)

—

—

—

—

—

—

—

217

(13,463)

—

—

—

—

—

—

—

—

—

16,566

2,210

7,069

(104,722)

—

—

—

—

—

—

—

—

—

—

—

—

(175,543)

—

16,566

2,210

7,069

(104,722)

—

(3,219)

(3,219)

Balance, December 31, 2013

73,163

$

4

$898,586

$2,349,428

4,305

$(202,346) $

(25,623) $

3,020,049

$

34,924

$3,054,973

See accompanying notes to consolidated financial statements.

96

 
 
 
 
 
 
 
 
 
Consolidated Statements of Cash Flows

(in thousands)

Cash Flows From Operating Activities:
Net income
Adjustments to reconcile net income to net cash provided by operating activities:

Provision for credit losses
Change in fair value of mortgage servicing rights
Net unrealized losses (gains) from derivatives
Tax benefit on exercise of stock options
Change in bank-owned life insurance
Stock-based compensation
Depreciation and amortization
Net amortization of securities discounts and premiums
Net realized losses (gains) on financial instruments and other assets
Net gain on mortgage loans held for sale
Mortgage loans originated for resale
Proceeds from sale of mortgage loans held for resale
Capitalized mortgage servicing rights
Change in trading and fair value option securities
Change in receivables
Change in other assets
Change in accrued interest, taxes and expense
Change in other liabilities

Net cash provided by operating activities
Cash Flows From Investing Activities:

Proceeds from maturities or redemptions of investment securities
Proceeds from maturities or redemptions of available for sale securities
Purchases of investment securities
Purchases of available for sale securities
Proceeds from sales of available for sale securities
Change in amount receivable on unsettled securities transactions
Loans originated net of principal collected
Net proceeds from (payments on) derivative asset contracts
Acquisitions, net of cash acquired
Proceeds from disposition of assets
Purchases of assets
Net cash provided by (used in) investing activities

Cash Flows From Financing Activities:

Net change in demand deposits, transaction deposits and savings accounts
Net change in time deposits
Net change in other borrowings
Repayment of subordinated debentures
Net payments or proceeds on derivative liability contracts
Net change in derivative margin accounts
Change in amount due on unsettled security transactions
Issuance of common and treasury stock, net
Sale of non-controlling interest
Tax benefit on exercise of stock options
Repurchase of common stock
Dividends paid

Net cash provided by (used in) financing activities
Net increase (decrease) in cash and cash equivalents
Cash and cash equivalents at beginning of period
Cash and cash equivalents at end of period

Cash paid for interest
Cash paid for taxes
Net loans transferred to real estate and other repossessed assets
Residential mortgage loans guaranteed by U.S. government agencies that became

eligible for repurchase during the year

Conveyance of other real estate owned guaranteed by U.S. government agencies
See accompanying notes to consolidated financial statements.

97

2013

Year Ended
2012

2011

$

318,931

$

354,124

$

289,824

(27,900)
(22,720)
16,256
(2,210)
(10,155)
7,069
53,261
62,274
(12,586)
(84,403)
(4,081,390)
4,254,151
(49,431)
237,581
(3,122)
76,257
18,192
(13,735)
736,320

143,445
2,650,045
(326,815)
(4,287,146)
2,436,093
193,878
(441,474)
59,390
(7,500)
229,405
(212,292)
437,029

(637,734)
(271,999)
(111,905)
—
(64,724)
51,646
(251,713)
16,566
—
2,210
—
(104,722)
(1,372,375)
(199,026)
1,286,239
1,087,213

69,830
132,176
86,868

127,572
43,901

$

$
$
$

$
$

(22,000)
9,210
(984)
(120)
(11,089)
8,030
54,935
87,769
(15,097)
(120,599)
(3,708,350)
3,731,830
(42,191)
226,144
9,244
10,999
23,424
(3,729)
591,550

111,511
4,456,363
(172,327)
(7,334,843)
1,744,662
(135,901)
(1,077,075)
(13,273)
(23,615)
170,907
(94,756)
(2,368,347)

2,830,470
(413,990)
210,607
(53,705)
(7,560)
39,237
(355,918)
14,650
300
120
(20,558)
(166,982)
2,076,671
299,874
986,365
1,286,239

90,137
158,703
133,502

121,432
89,223

(6,050)
40,447
(9,651)
(659)
(11,280)
9,396
49,967
112,227
53,829
(57,418)
(2,293,436)
2,369,895
(26,251)
(247,386)
24,236
16,469
63,827
(50,198)
327,788

68,020
3,650,900
(37,085)
(7,504,261)
2,725,760
59,908
(598,499)
4,994
—
122,314
(56,195)
(1,564,144)

1,710,705
(127,026)
(949,051)
—
15,674
(102,262)
492,946
14,541
—
659
(26,446)
(76,423)
953,317
(283,039)
1,269,404
986,365

122,166
156,465
87,476

154,134
14,501

$

$
$
$

$
$

$

$
$
$

$
$

 
Notes to Consolidated Financial Statements

(1) Significant Accounting Policies

Basis of Presentation

The Consolidated Financial Statements of BOK Financial Corporation (“BOK Financial” or “the Company”) have been 
prepared in conformity with accounting principles generally accepted in the United States ("U.S. GAAP"), including 
interpretations of U.S. GAAP issued by federal banking regulators and general practices of the banking industry. The 
consolidated financial statements include the accounts of BOK Financial and its subsidiaries, principally BOKF, NA (“the 
Bank”), BOSC, Inc., The Milestone Group, Inc. and Cavanal Hill Investment Management, Inc. All significant intercompany 
transactions are eliminated in consolidation. Certain prior year amounts have been reclassified to conform to the current year 
presentation.

The consolidated financial statements include the assets, liabilities, non-controlling interests and results of operations of 
variable interest entities (“VIEs”) when BOK Financial is determined to be the primary beneficiary. Variable interest entities 
are generally defined as entities that either do not have sufficient equity to finance their activities without support from other 
parties or whose equity investors lack a controlling financial interest. See additional discussion of variable interest entities at 
Note 14 following.

Nature of Operations

BOK Financial, through its subsidiaries, provides a wide range of financial services to commercial and industrial customers, 
other financial institutions, municipalities, and consumers. These services include depository and cash management; lending 
and lease financing; mortgage banking; securities brokerage, trading and underwriting; and personal and corporate trust.

The Bank operates as Bank of Oklahoma primarily in Tulsa and Oklahoma City metropolitan areas of the state of Oklahoma 
and Bank of Texas primarily in the Dallas, Fort Worth and Houston metropolitan areas of the state of Texas. In addition, the 
Bank does business as Bank of Albuquerque in Albuquerque, New Mexico; Colorado State Bank and Trust in Denver, 
Colorado; Bank of Arizona in Phoenix, Arizona; Bank of Kansas City in Kansas City, Missouri/Kansas and Bank of Arkansas 
in Northwest Arkansas. The Bank also operates the TransFund electronic funds network.

Use of Estimates

Preparation of BOK Financial's consolidated financial statements requires management to make estimates of future economic 
activities, including loan collectability, prepayments and cash flows from customer accounts. These estimates are based upon 
current conditions and information available to management. Actual results may differ significantly from these estimates.

Acquisitions

Assets and liabilities acquired, including identifiable intangible assets, are recorded at fair value on the acquisition date. The 
purchase price includes consideration paid at closing and the estimated fair value of contingent consideration that will be paid 
in the future, subject to achieving defined performance criteria. Goodwill is recognized as the excess of the purchase price over 
the net fair value of assets acquired and liabilities assumed. The Consolidated Statements of Earnings include the results of 
operations from the acquisition date.

Goodwill and Intangible Assets

Goodwill and intangible assets generally result from business combinations and are evaluated for each of BOK Financial's 
reporting units for impairment annually or more frequently if conditions indicate impairment. The evaluation of possible 
impairment of goodwill and intangible assets involves significant judgment based upon short-term and long-term projections of 
future performance.

98

 
 
 
Reporting units are defined by the Company as the geographical market underlying each operating segment. This definition is 
consistent with the manner in which the chief operating decision maker assesses the performance of the Company and makes 
decisions concerning the allocation of resources. The Company qualitatively assesses whether it is more likely than not that the 
fair value of the reporting units are less than their carrying value. This assessment includes consideration of relevant events and 
circumstances including but not limited to macroeconomic conditions, industry and market conditions, the financial and stock 
performance of the Company and other relevant factors. Additional quantitative analysis may be undertaken through which the 
fair value of BOK Financial's reporting units is estimated by the discounted future earnings method. Income growth is projected 
for each reporting unit and a terminal value is computed. This projected income stream is converted to current fair value by 
using a discount rate that reflects a rate of return required by a willing buyer. Assumptions used to determine the fair value of 
the reporting units are compared to observable inputs, such as the market value of BOK Financial common stock. However, 
determination of the fair value of individual reporting units requires the use of significant unobservable inputs. There have been 
no changes in the techniques used to evaluate the carrying value of goodwill.

Core deposit intangible assets are amortized using accelerated methods over the estimated lives of the acquired deposits. These 
assets generally have a weighted average life of 5 years. Other intangible assets are amortized using accelerated or straight-line 
methods, as appropriate, over the estimated benefit periods. These periods range from 5 years to 20 years. The net book values 
of identifiable intangible assets are evaluated for impairment when economic conditions indicate impairment may exist.

Cash Equivalents

Due from banks, funds sold (generally federal funds sold for one day), resell agreements (which generally mature within one to 
30 days) and investments in money market funds are considered cash equivalents.

Securities

Securities are identified as trading, investment (held to maturity) or available for sale at the time of purchase based upon the 
intent of management, liquidity and capital requirements, regulatory limitations and other relevant factors. Trading securities, 
which are acquired for profit through resale, are carried at fair value with unrealized gains and losses included in current period 
earnings. Investment securities are carried at amortized cost. Amortization is computed by methods that approximate level yield 
and is adjusted for changes in prepayment estimates. Securities identified as available for sale are carried at fair value. 
Unrealized gains and losses are recorded, net of deferred income taxes, as accumulated other comprehensive income in 
shareholders' equity. Available for sale securities are separately identified as pledged to creditors if the creditor has the right to 
sell or re-pledge the collateral.

The purchase or sale of securities is recognized on a trade date basis. Realized gains and losses on sales of securities are based 
upon specific identification of the security sold. A receivable or payable is recognized for subsequent transaction settlement. 
BOK Financial will periodically commit to purchase to-be-announced residential mortgage-backed securities. These 
commitments are carried at fair value if they are considered derivative contracts. Investment securities may be sold or 
transferred to trading or available for sale classification in certain limited circumstances specified in generally accepted 
accounting principles. Securities meeting certain criteria may also be transferred from the available for sale classification to the 
investment securities portfolio at fair value on the date of transfer. The unrealized gain or loss at the date of transfer is retained 
in accumulated other comprehensive income and in the carrying value of the investment securities portfolio. Such amounts are 
amortized over the estimated remaining life of the security as an adjustment to yield, offsetting the related amortization of the 
premium or accretion of the discount on the transferred securities.

On a quarterly basis, the Company performs separate evaluations of impaired debt investment and available for sale securities 
and equity available for sale securities to determine if the decline in fair value below the amortized cost is other-than-
temporary.

For debt securities, management determines whether it intends to sell or if it is more likely than not that it will be required to 
sell impaired securities. This determination considers current and forecasted liquidity requirements and securities portfolio 
management. If the Company intends to sell or it is more likely than not that it will be required to sell the impaired debt 
security, a charge is recognized against earnings for the entire unrealized loss. For all impaired debt securities for which there is 
no intent or expected requirement to sell, the evaluation considers all available evidence to assess whether it is more likely than 
not that all amounts due would not be collected according to the security's contractual terms. Any expected credit loss due to 
the inability to collect all amounts due according to the security's contractual terms is recognized as a charge against 
earning. Any remaining unrealized loss related to other factors would be recognized in other comprehensive income, net of 
taxes.

99

 
 
 
 
For equity securities, management evaluates various factors including cause, severity and duration of the decline in value of the 
security and prospects for recovery, as well as the Company's intent and ability not to sell the security until the fair value 
exceeds amortized cost. If an unrealized loss is determined to be other-than-temporary, a charge is recognized against earnings 
for the difference between the security's amortized cost and fair value.

BOK Financial has elected to carry certain non-trading securities at fair value with changes in fair value recognized in current 
period income. These securities are held with the intent that gains or losses will offset changes in the fair value of mortgage 
servicing rights or certain derivative instruments.

Restricted equity securities represents equity interests the Company is required to hold in the Federal Reserve Banks and 
Federal Home Loan Banks. Restricted equity securities are carried at cost as theses securities do not have a readily determined 
fair value because ownership of these shares are restricted and lacks a market.

Derivative Instruments

Derivative instruments may be used by the Company as part of its interest rate risk management programs or may be offered to 
customers. All derivative instruments are carried at fair value. The determination of fair value of derivative instruments 
considers changes in interest rates, commodity prices and foreign exchange rates. Credit risk is also considered in determining 
fair value. Deterioration in the credit rating of customers or other counterparties reduces the fair value of asset 
contracts. Deterioration of our credit rating to below investment grade or the credit ratings of other counterparties could 
decrease the fair value of our derivative liabilities. Changes in fair value are generally reported in income as they occur.

Derivative instruments used to manage interest rate risk consist primarily of interest rate swaps. These contracts modify the 
interest income or expense of certain assets or liabilities. Amounts receivable from or payable to counterparties are reported in 
interest income or expense using the accrual method. Changes in fair value of interest rate swaps are reported in other operating 
revenue - gain (loss) on derivatives, net.

In certain circumstances, an interest rate swap may be designated as a fair value hedge and may qualify for hedge 
accounting. In these circumstances, changes in the full fair value of the hedged asset or liability, not only changes in fair value 
due to changes in the benchmark interest rate, is also recognized in earnings and may partially or completely offset changes in 
fair value of the interest rate swap. A fair value hedge is considered effective if the cumulative fair value adjustment of the 
interest rate swap is within a range of 80% to 120% of the cumulative change in the fair value of the hedged asset or 
liability. Any ineffectiveness, including ineffectiveness due to credit risk or ineffectiveness created when the fixed rate of the 
hedged asset or liability does not match the fixed rate of the interest rate swap, is recognized in earnings and reported in Gain 
(loss) on derivatives, net.

Interest rate swaps may be designated as cash flow hedges of variable rate assets or liabilities, or of anticipated 
transactions. Changes in the fair value of interest rate swaps designated as cash flow hedges are recorded in accumulated other 
comprehensive income to the extent they are effective. The amount recorded in other comprehensive income is reclassified to 
earnings in the same periods as the hedged cash flows impact earnings. The ineffective portion of changes in fair value is 
reported in current earnings.

If a derivative instrument that had been designated as a fair value hedge is terminated or if the hedge designation is removed or 
deemed to no longer be effective, the difference between the hedged items carrying value and its face amount is recognized into 
income over the remaining original hedge period. Similarly, if a derivative instrument that had been designated as a cash flow 
hedge is terminated or if the hedge designation is removed or deemed to no longer be effective, the amount remaining in 
accumulated other comprehensive income is reclassified to earnings in the same period as the hedged item.

BOK Financial offers programs that permit its customers to manage various risks, including fluctuations in energy, cattle and 
other agricultural products, interest rates and foreign exchanges rates with derivative contracts. Derivative contracts are 
executed between the customers and BOK Financial. Offsetting contracts are executed between BOK Financial and other 
selected counterparties to minimize market risk from changes in commodity prices, interest rates or foreign exchange rates. The 
counterparty contracts are identical to customer contracts, except for a fixed pricing spread or fee paid to BOK Financial as 
profit and compensation for administrative costs and credit risk which is recognized over the life of the contracts and included 
in other operating revenue - brokerage and trading revenue in the Consolidated Statements of Earnings.

When bilateral netting agreements exist between the Company and its counterparties that create a single legal claim or 
obligation to pay or receive the net amount in settlement of the individual derivative contracts, the Company reports derivative 
assets and liabilities on a net by counterparty basis.

100

 
Derivative contracts may also require the Company to provide or receive cash margin as collateral for derivative assets and 
liabilities. Derivative assets and liabilities are reported net of cash margin when certain conditions are met.

Loans

Loans are either secured or unsecured based on the type of loan and the financial condition of the borrower. Repayment is 
generally expected from cash flow or proceeds from the sale of selected assets of the borrower. BOK Financial is exposed to 
risk of loss on loans due to the borrower's financial difficulties, which may arise from any number of factors, including 
problems within the respective industry or local economic conditions. Access to collateral, in the event of borrower default, is 
reasonably assured through adherence to applicable lending laws and through sound lending standards and credit review 
procedures. Accounting policies for all loans, excluding residential loans guaranteed by U.S. government agencies, are as 
follows.

Interest is accrued at the applicable interest rate on the outstanding principal amount. Loans are placed on nonaccruing status 
when, in the opinion of management, full collection of principal or interest is uncertain. Internally risk graded loans are 
individually evaluated for nonaccruing status quarterly. Non-risk graded loans are generally placed on nonaccruing status when  
90 days or more past due or within 60 days of being notified of the borrower bankruptcy filing. Interest previously accrued but 
not collected is charged against interest income when the loan is placed on nonaccruing status. Payments received on 
nonaccruing loans are applied to principal or recognized as interest income, according to management's judgment as to the 
collectability of principal. Loans may be returned to accruing status when, in the opinion of management, full collection of 
principal and interest, including principal previously charged off, is probable based on improvements in the borrower's financial 
condition or a sustained period of performance.

Loans to borrowers experiencing financial difficulties may be modified in troubled debt restructurings ("TDRs"). All TDRs are 
classified as nonaccruing. Modifications generally consist of extension of payment terms or interest rate concessions and may 
result either voluntarily through negotiations with the borrower or involuntarily through court order. Generally, principal and 
accrued but unpaid interest is not voluntarily forgiven. 

Performing loans may be renewed under then current collateral, debt service ratio and other underwriting standards. 
Nonaccruing loans may also be renewed and will remain classified as nonaccruing.

All loans are charged-off when the loan balance or a portion of the loan balance is no longer supported by the paying capacity 
of the borrower or when the required cash flow is reduced in a TDR. The charge-off amount is determined through  an 
evaluation of available cash resources and collateral value. Internally risk graded loans are evaluated quarterly and charge-offs 
are taken in the quarter in which the loss is identified. Non-risk graded loans that are past due between 60 days and 180 days, 
based on the loan product type, are charged off. Loans to borrowers whose personal obligation has been discharged through 
Chapter 7 bankruptcy proceedings are charged off within 60 days of notice of the bankruptcy filing, regardless of payment 
status.

Loan origination and commitment fees and direct loan acquisition and origination costs are deferred and amortized as an 
adjustment to yield over the life of the loan or over the commitment period, as applicable.

Qualifying residential mortgage loans guaranteed by U.S. government agencies have been sold into GNMA pools. Under 
certain performance conditions specified in government programs, the Company has the right, but not the obligation  to 
repurchase loans from GNMA pools. These loans no longer qualify for sale accounting and are recognized in the Consolidated 
Balance Sheet. Guaranteed loans are considered to be impaired because we do not expect to receive all principal and interest 
based on the loan's contractual terms. The principal balance continues to be guaranteed, however, interest accrues at a curtailed 
rate as specified in the programs. The carrying value of these loans is reduced based on an estimate of expected cash flows 
discounted at the original note rate plus a liquidity spread. Guaranteed loans may be modified in TDRs in accordance with U.S. 
government agency guidelines. Interest continues to accrue at the modified rate. U.S. government guaranteed loans may either 
be resold into GNMA pools after a performance period specified by the programs or foreclosed and conveyed to the guarantors.

Allowance for Loan Losses and Accrual for Off-Balance Sheet Credit Risk

The appropriateness of the allowance for loan losses and accrual for off-balance sheet credit risk (collectively "Allowance for 
Credit Losses") is assessed by management based on an ongoing quarterly evaluation of the probable estimated losses inherent 
in the portfolio, including probable losses on outstanding loans and unused commitments to provide financing.

101

 
Loans are disaggregated into portfolio segments and further disaggregated into classes. The portfolio segment is the level at 
which the Company develops and documents a systematic method for determining its Allowance for Credits Losses. Classes 
are based on the risk characteristics of the loans and the Company's method for monitoring and assessing credit risk.

The allowance for loan losses consists of specific allowances attributed to impaired loans that have not yet been charged down 
to amounts we expect to recover, general allowances based on estimated loss rates by loan class and nonspecific allowances 
based on factors that affect more than one portfolio segment. In the fourth quarter of 2011, the Company enhanced its 
methodology for estimating general allowances by establishing  specific loss rates for each loan class. There were no changes 
to the methodology for estimating general allowances during 2013 or 2012. 

Loans are considered to be impaired when it becomes probable that BOK Financial will be unable to collect all amounts due 
according to the contractual terms of the loan agreements. Internally risk graded loans are evaluated individually for 
impairment. Substantially all commercial and commercial real estate loans and certain residential mortgage and consumer loans 
are risk graded based on a quarterly evaluation of the borrowers' ability to repay.  Certain commercial loans and most 
residential mortgage and consumer loans are small balance, homogeneous pools of loans that are not risk graded. Non-risk 
graded loans are identified as impaired based on performance status. Generally, non-risk graded loans 90 days or more past due, 
modified in a troubled debt restructuring or in bankruptcy are considered to be impaired.

Specific allowances for impaired loans are measured by an evaluation of estimated future cash flows discounted at the loans' 
initial effective interest rate or the fair value of collateral for certain collateral dependent loans. The fair value of real property 
held as collateral is generally based on third party appraisals that conform to Uniform Standards of Professional Appraisal 
Practice, less estimated selling costs. Appraised values are on an “as-is” basis and generally are not adjusted by the 
Company. Updated appraisals are obtained at least annually or more frequently if market conditions indicate collateral values 
may have declined. Collateral value of mineral rights is generally determined by our internal staff of engineers based on 
projected cash flows from proven oil and gas reserves under existing economic and operating conditions. The value of other 
collateral is generally determined by our special assets staff based on projected liquidation cash flows under current market 
conditions. Collateral values and available cash resources that support impaired loans are evaluated quarterly. Historical 
statistics may be used as a practical way to estimate impairment in limited situations, such as when a collateral dependent loan 
is identified as impaired at the end of a reporting period  until an  appraisal of collateral value is received or a full assessment of 
future cash flows is completed. Estimates of future cash flows and collateral values require significant judgments and may be 
volatile.

General allowances for unimpaired loans are based on an estimated loss rate by loan class. The appropriate historical gross loss 
rate for each loan class is determined by the greater of the current loss rate based on the most recent twelve months or a ten-
year average gross loss rate. Recoveries are not directly considered in the estimation of historical loss rates. Recoveries 
generally do not follow predictable patterns and are not received until well-after the charge-off date as a result of protracted 
legal actions. For risk graded loans, historical gross loss rates are adjusted for changes in risk grading. For each loan class, the 
current weighted average risk grade is compared to the the long-term weighted average risk grade. This comparison determines 
whether credit risk in each loan class is increasing or decreasing. Historical loss rates are adjusted upward or downward in 
proportion to changes in average risk grading. General allowances for unimpaired loans also consider inherent risks identified 
for each loan class. Inherent risks consider loss rates that most appropriately represent the current credit cycle and other factors 
attributable to a specific loan class which have not yet been represented in the historical gross loss rates or risk grading. These 
factors include changes in commodity prices or engineering imprecision which may affect the value of reserves that secure our 
energy loan portfolio, construction risk that may affect commercial real estate loans, changes in regulations and public policy 
that may disproportionately impact health care loans and changes in loan products.

Nonspecific allowances are maintained for risks beyond factors specific to a particular portfolio segment or loan class. These 
factors include trends in the economy in our primary lending areas, concentration in large-balance loans and other relevant 
factors. 

An accrual for off-balance sheet credit risk is included in Other liabilities. The appropriateness of the accrual is determined in 
the same manner as the allowance for loan losses. 

A provision for credit losses is charged against or credited to earnings in amounts necessary to maintain an appropriate 
Allowance for Credit Losses. Recoveries of loans previously charged off are added to the allowance when received.

102

Transfers of Financial Assets

BOK Financial transfers financial assets as part of its mortgage banking activities and periodically may transfer other financial 
assets. Transfers are recorded as sales when the criteria for surrender of control are met. Certain residential mortgage loans 
originated by the Company are held for sale and are carried at fair value based on sales commitments or market quotes and are 
reported separately in the Consolidated Balance Sheets. Changes in fair value are recorded in other operating revenue – 
mortgage banking revenue in the Consolidated Statements of Earnings.
BOK Financial retains a repurchase obligation under underwriting representations and warranties related to residential 
mortgage loans transferred and generally retains the right to service the loans. The Company may incur a recourse obligation in 
limited circumstances. Separate accruals are recognized in Other liabilities in the Consolidated Balance Sheets for repurchase 
and recourse obligations.

The Company may also retain a residual interest in excess cash flows generated by the assets. All assets obtained, including 
cash, servicing rights and residual interests, and all liabilities incurred, including recourse obligations, are initially recognized 
at fair value, all assets transferred are derecognized and any gain or loss on the sale is recognized in earnings. Subsequently, 
servicing rights and residual interests are carried at fair value with changes in fair value recognized in earnings as they occur.

Real Estate and Other Repossessed Assets

Real estate and other repossessed assets are acquired in partial or total forgiveness of loans. These assets are carried at the 
lower of cost, which is determined by fair value at date of foreclosure less estimated disposal costs, or current fair value less 
estimated disposal costs. Decreases in fair value below cost are recognized as asset-specific valuation allowances which may be 
reversed when supported by future increases in fair value. Fair values of real estate are based on “as is” appraisals which are 
updated at least annually or more frequently for certain asset types or assets located in certain distressed markets. Fair values 
based on appraisals are generally considered to be based on significant other observable inputs. The Company also considers 
decreases in listing price and other relevant information in quarterly evaluations and reduces the carrying value of real estate 
and other repossessed assets when necessary. Fair values based on list prices and other relevant information are generally 
considered to be based on significant unobservable inputs. Additional costs incurred to complete real estate and other 
repossessed assets may increase the carrying value, up to current fair value based on “as completed” appraisals. The fair value 
of mineral rights included in repossessed assets are generally determined by our internal staff of engineers based on projected 
cash flows from proven oil and gas reserves under existing economic and operating conditions. The value of other repossessed 
assets is generally determined by our special assets staff based on projected liquidation cash flows under current market 
conditions. Income generated by these assets is recognized as received. Operating expenses are recognized as incurred. Gains 
or losses on sales of real estate and other repossessed assets are based on the cash proceeds received less the cost basis of the 
asset, net of any valuation allowances.

Premises and Equipment

Premises and equipment are carried at cost, including capitalized interest when appropriate, less accumulated depreciation and 
amortization. Depreciation and amortization are computed on a straight-line basis over the estimated useful lives of the assets 
or, for leasehold improvements, over the shorter of the estimated useful lives or remaining lease terms. Useful lives range from 
5 years to 40 years for buildings and improvements, 3 years to 10 years for software and 3 years to 10 years for furniture and 
equipment. Construction in progress represents construction and systems projects underway that have not yet been placed into 
service. Depreciation and amortization begin once the assets are placed into service. Repair and maintenance costs are charged 
to expense as incurred.

Premises no longer used by the Company are transferred to real estate and other repossessed assets. The transferred amount is 
the lower of cost less accumulated depreciation or fair value less estimated disposal costs as of the transfer date.

Rent expense for leased premises is recognized as incurred over the lease term. The effects of rent holidays, significant rent 
escalations and other adjustments to rent payments are recognized on a straight-line basis over the lease term.

Mortgage Servicing Rights

Mortgage servicing rights may be purchased or may be recognized when mortgage loans are originated pursuant to an existing 
plan for sale or, if no such plan exists, when the mortgage loans are sold. All mortgage servicing rights are carried at fair 
value. Changes in the fair value are recognized in earnings as they occur.

103

 
 
 
 
 
There is no active market for trading in mortgage servicing rights after origination. A cash flow model is used to determine fair 
value. Key assumptions and estimates, including projected prepayment speeds and assumed servicing costs, earnings on escrow 
deposits, ancillary income and discount rates, used by this model are based on current market sources. Assumptions used to 
value mortgage servicing rights are considered significant unobservable inputs. A separate third party model is used to estimate 
prepayment speeds based on interest rates, housing turnover rates, estimated loan curtailment, anticipated defaults and other 
relevant factors. The prepayment model is updated daily for changes in market conditions and adjusted to better correlate with 
actual performance of BOK Financial's servicing portfolio. Fair value estimates from outside sources are received at least 
annually to corroborate the results of the valuation model.

Federal and State Income Taxes

BOK Financial and its subsidiaries file consolidated tax returns. The subsidiaries provide for income taxes on a separate return 
basis and remit to BOK Financial amounts determined to be currently payable. BOK Financial is agent for its subsidiaries 
under the Company's tax sharing agreements and has no ownership rights to any refunds received for the benefit of its 
subsidiaries. 

Current  income tax expense or benefit is based on an evaluation that considers estimated taxable income, tax credits, and  
statutory federal and state income tax rates.  The amount of current income tax expense or benefit recognized in any period may 
differ from amounts reported to taxing authorities.  Annually, tax returns are filed with each jurisdiction where they Company 
conducts business and recognized current income tax expense or benefit is adjusted to the filed tax returns.

Deferred tax assets and liabilities are based upon the differences between the values of assets and liabilities as recognized in the 
financial statements and their related tax basis using enacted tax rates in effect for the year in which the differences are 
expected to be recovered or settled. A valuation allowance is provided when it is more likely than not that some portion of the 
entire deferred tax asset may not be realized based on taxes previously paid in net loss carry-back periods and other factors.  

BOK Financial has unrecognized tax benefits, which are included in accrued current income taxes payable, for the uncertain 
portion of recorded tax benefits and related interest. These uncertainties result from the application of complex tax laws, rules, 
regulations and interpretations, primarily in state taxing jurisdictions. Unrecognized tax benefits are  assessed quarterly and 
may be adjusted through current income tax expense in future periods based on changing facts and circumstances, completion 
of examinations by taxing authorities or expiration of a statute of limitations. Estimated penalties and interest on uncertain tax 
positions are recognized in income tax expense.

Employee Benefit Plans

BOK Financial sponsors a defined benefit cash balance pension plan (“Pension Plan”), qualified profit sharing plan (“Thrift 
Plan”) and employee health care plans. Pension Plan costs, which are based upon actuarial computations of current costs, are 
expensed annually. Unrecognized prior service cost and net gains or losses are amortized on a straight-line basis over the lesser 
of the average remaining service periods of the participants or 4 years. Employer contributions to the Pension Plan are in 
accordance with Federal income tax regulations. Pension Plan benefits were curtailed as of April 1, 2006. No participants may 
be added to the Pension Plan and no additional service benefits will be accrued.

BOK Financial recognizes the funded status of its employee benefit plans. For a pension plan, the funded status is the 
difference between the fair value of plan assets and the projected benefit obligation measured as of the fiscal year-end 
date. Adjustments required to recognize the Pension Plan's net funded status are made through accumulated other 
comprehensive income, net of deferred income taxes.

Employer contributions to the Thrift Plan, which matches employee contributions subject to percentage and years of service 
limits, are expensed when incurred. BOK Financial recognizes the expense of health care benefits on the accrual method.

Stock Compensation Plans

BOK Financial awards stock options and non-vested common shares as compensation to certain officers. Grant date fair value 
of stock options is based on the Black-Scholes option pricing model. Stock options generally have graded vesting over 7 
years. Each tranche is considered a separate award for valuation and compensation cost recognition. Grant date fair value of 
non-vested shares is based on the current market value of BOK Financial common stock. Non-vested shares awarded prior to 
2013 generally cliff vest in 5 years. Non-vested shares awarded in January 2013 generally cliff vest in 3 years and are subject to 
a two year holding period after vesting. 

104

 
 
 
Compensation cost is recognized as expense over the service period, which is generally the vesting period. Expense is reduced 
for estimated forfeitures over the vesting period and adjusted for actual forfeitures as they occur. Stock-based compensation 
awarded to certain officers has performance conditions that affect the number of awards granted. Compensation cost is adjusted 
based on the probable outcome of the performance conditions. Excess tax benefits from share-based payments recognized in 
capital surplus are determined by the excess of tax benefits recognized over the tax effect of compensation cost recognized.

Certain executive officers may defer the recognition of income from stock-based compensation for income tax purposes and to 
diversify the deferred income into alternative investments. Stock-based compensation granted to these officers is considered 
liability awards. Changes in the fair value of liability awards are recognized as compensation expense in the period of the 
change.

Other Operating Revenue

Fees and commission revenue is recognized at the time the related services are provided or products are sold and may be 
accrued when necessary. Accrued fees and commissions are reversed against revenue if amounts are subsequently deemed to be 
uncollectible. Revenue is recognized on a gross basis whenever we have primary responsibility and risk in providing the 
services or products to our customers and on a net basis whenever we act as a broker for products or services of others.

Brokerage and trading revenue includes changes in the fair value of securities held for trading purposes and derivatives held for 
customer risk management programs, including credit losses on trading securities and derivatives, commissions earned from 
the retail sale of securities, mutual funds and other financial instruments, and underwriting and financial advisory fees.

Transaction card revenue includes merchant discounts fees, electronic funds transfer network fees and check card 
fees. Merchant discount fees represent fees paid by customers for account management and electronic processing of 
transactions. Merchant discount fees are recognized at the time the customer's transactions are processed or other services are 
performed. The Company also maintains the TransFund electronic funds transfer network for the benefit of its members, which 
includes the Bank. Electronic funds transfer fees are recognized as electronic transactions processed on behalf of its 
members. Check card fees represent interchange fees paid by a merchant bank for transactions processed from cards issued by 
the Company. Check card fees are recognized when transactions are processed.

Trust fees and commissions include revenue from asset management, custody, recordkeeping, investment advisory and 
administration services. Revenue is recognized on an accrual basis at the time the services are performed and may be based on 
either the fair value of the account or the service provided.

Deposit service charges and fees are recognized at least quarterly in accordance with published deposit account agreement and 
disclosure statement for retail accounts or contractual agreement for commercial accounts. Item charges for overdraft or non-
sufficient funds items are recognized as items are presented for payment. Account balance charges and activity fees are accrued 
monthly and collected in arrears. Commercial account activity fees may be offset by an earnings credit based on account 
balances.

Newly Adopted and Pending Accounting Pronouncements

Financial Accounting Standards Board ("FASB")

FASB Accounting Standards Update No. 2011-11, Disclosures About Offsetting Assets and Liabilities (“ASU 2011-11”)

On December 16, 2011, the FASB issued ASU 2011-11 which contains new disclosure requirements regarding the nature of an 
entity's right of setoff and related arrangements associated with its financial instruments and derivative instruments. The new 
disclosures are anticipated to facilitate comparison between financial statements prepared under generally accepted accounting 
principles in the United States of America and International Financial Reporting Standards by providing information about both 
gross and net exposures. The new disclosure requirements were effective for interim and annual reporting periods beginning on 
or after January 1, 2013.

105

 
 
FASB Accounting Standards Update No. 2013-01, Clarifying the Scope of Disclosures about Offsetting Assets and Liabilities 
(ASU 2013-01)

On January 31, 2013, FASB issued ASU 2013-01 which clarified that the scope of ASU 2011-11 applied for derivative 
contracts accounted for in accordance with Topic 815, Derivative and Hedging, including bifurcated embedded derivatives, 
repurchase agreements and reverse repurchase agreements and securities borrowing and securities lending transaction that are 
either offset in accordance with Section 210-20-45 or Section 815-10-45 or subject to an enforceable master netting 
arrangement or similar agreement. ASU 2013-01 was effective for the Company on January 1, 2013.

FASB Accounting Standards Update No. 2013-02, Reporting of Amounts Reclassified Out of Accumulated Other 
Comprehensive Income ("ASU 2013-02")

On February 7, 2013 the FASB issued ASU 2013-02 which sets the requirements for presentation of significant reclassifications 
out of accumulated other comprehensive income for both items reclassified in their entirety and the respective line items in 
Statement of Earnings they are being reclassified into and for other amounts that are not reclassified in their entirety to net 
income during the reporting period, such as items being reclassified to balance sheet accounts. ASU 2013-02 was effective for 
the Company on January 1, 2013 and is to be applied prospectively.

FASB Accounting Standards Update No. 2013-08, Financial Services – Investment Companies (Topic 946): Amendments to the 
Scope, Measurement, and Disclosure Requirements (ASU 2013-08)

On June 7, 2013, the FASB issued ASU 2013-08 which amends the criteria an entity would need to meet to qualify as an 
investment company under ASC 946, Financial Services - Investment Companies. ASU 2013-08 also provides additional 
implementation guidance for the assessment and requires additional disclosures. ASU 2013-08 is effective prospectively during 
interim and annual periods beginning after December 15, 2013, with early adoption prohibited. The adoption of ASU 2013-08 
is not expected to have a material impact on the Company's consolidated financial statements. 

FASB Accounting Standards Update No. 2014-01, Accounting for Investments in Qualified Affordable Housing Projects (ASU 
2014-01)

On January 15, 2014, the FASB issued ASU 2014-01 to simplify the amortization method an entity uses and modify the criteria 
to elect a measurement and presentation alternative, including the simplified amortization method, for certain investments in 
qualified affordable housing projects. This alternative permits the entity to present the investment's performance net of the 
related tax benefits as part of income tax expense. ASU 2014-01 is effective for the Company for interim and annual periods 
beginning after December 15, 2014. Early adoption is permitted. Adoption of ASU 2014-01 may affect income statement 
presentation, but otherwise is not expected to have a material impact on the Company's consolidated financial statements. 

FASB Accounting Standards Update No. 2014-04, Reclassification of Residential Real Estate Collateralized Consumer 
Mortgage Loans Upon Foreclosure

On January 17, 2014, the FASB issued ASU 2014-04 to clarify when an entity is considered to have obtained physical 
possession (from an in-substance possession or foreclosure) of a residential real estate property collateralizing a mortgage loan. 
Upon physical possession of such real property, an entity is required to reclassify the nonperforming mortgage loan to other real 
estate owned. ASU is effective for the Company for interim and annual periods beginning after December 15, 2014. Early 
adoption is permitted. Adoption of ASU 2014-04 is not expected to have a material impact on the Company's consolidated 
financial statements. 

106

(2) Securities 

Trading Securities

The fair value and net unrealized gain (loss) included in trading securities is as follows (in thousands):

December 31, 2013

December 31, 2012

Fair Value

Net
Unrealized
Gain (Loss)

Fair Value

Net
Unrealized
Gain (Loss)

U.S. Government agency debentures

$

34,120

$

77

$

16,545

$

(57)

U.S. agency residential mortgage-backed

securities

Municipal and other tax-exempt securities

Other trading securities

Total

21,011

27,350

9,135

123

(182)

(7)

86,361

90,326

20,870

$

91,616

$

11

$

214,102

$

447

(226)

(13)

151

Investment Securities

The amortized cost and fair values of investment securities are as follows (in thousands):

Municipal and other tax-exempt

$

440,187

$

440,187

$

439,870

$

2,452

$

(2,769)

December 31, 2013

Amortized

Cost

Carrying
Value1

Fair

Value

Gross Unrealized2
Loss
Gain

U.S. agency residential mortgage-backed securities – Other

Other debt securities

48,351

187,509

50,182

187,509

51,864

195,393

1,738

8,497

Total

$
1  Carrying value includes $1.8 million of net unrealized gain which remains in Accumulated other comprehensive income (“AOCI”) in the 

676,047

687,127

677,878

12,687

$

$

$

$

(56)

(613)

(3,438)

Consolidated Balance Sheets related to certain securities transferred from the Available for Sale securities portfolio to the Investment securities 
portfolio as discussed in greater detail following.

2  Gross unrealized gains and losses are not recognized in AOCI in the Consolidated Balance Sheets.

December 31, 2012

Amortized

Cost

Carrying
Value1

Fair

Value

Gross Unrealized2
Loss
Gain

Municipal and other tax-exempt

$

232,700

$

232,700

$

235,940

$

3,723

$

U.S. agency residential mortgage-backed securities – Other

Other debt securities

77,726

184,067

82,767

184,067

85,943

206,575

3,176

22,528

(483)

—

(20)

Total

(503)
1  Carrying value includes $5.0 million of net unrealized gain which remains in AOCI in the Consolidated Balance Sheets related to certain securities 

499,534

494,493

528,458

29,427

$

$

$

$

$

transferred from the Available for Sale securities portfolio to the Investment securities portfolio as discussed in greater detail following.

2  Gross unrealized gains and losses are not recognized in AOCI in the Consolidated Balance Sheets.

107

 
 
 
 
 
 
 
 
 
 
 
In 2011, the Company transferred certain U.S. government agency residential mortgage-backed securities from the available for sale 
portfolio to the investment securities (held-to-maturity) portfolio as the Company has the positive intent and ability to hold these 
securities to maturity. No gains or losses were recognized in the Consolidated Statement of Earnings at the time of the 
transfer. Transfers of debt securities into the investment securities portfolio (held-to-maturity) are made at fair value at the date of 
transfer. The unrealized holding gain or loss at the date of transfer is retained in Accumulated Other Comprehensive Income and in the 
carrying value of the investment securities portfolio. Such amounts are amortized over the estimated remaining life of the security as 
an adjustment to yield, offsetting the related amortization of the premium or accretion of the discount on the transferred securities. At 
the time of transfer, the fair value totaled $131 million, amortized cost totaled $118 million and the pretax unrealized gain totaled $13 
million.

The amortized cost and fair values of investment securities at December 31, 2013, by contractual maturity, are as shown in the 
following table (dollars in thousands):

Municipal and other tax-exempt:

Carrying value

Fair value

Nominal yield¹

Other debt securities:

Carrying value

Fair value

Nominal yield

Total fixed maturity securities:

Carrying value

Fair value

Nominal yield

Residential mortgage-backed securities:

Carrying value

Fair value
Nominal yield4

Total investment securities:

Carrying value

Fair value

Nominal yield

Less than
One Year

One to
Five Years

Six to
Ten Years

Over
Ten Years

Total

33,821

33,996

$

308,451

$

308,701

$

57,873

57,168

40,042

40,005

$

440,187

439,870

2.91%

1.66%

2.65%

4.75%

2.23%

Weighted
Average
Maturity²

4.43

$

9,138

9,140

33,043

33,269

$

44,539

44,686

$

100,789

$

187,509

8.63

108,298

195,393

4.08%

5.02%

5.27%

6.27%

5.71%

42,959

43,136

$

341,494

$

102,412

$

140,831

$

627,696

5.69

341,970

101,854

148,303

635,263

3.16%

1.98%

3.79%

5.84%

3.27%

$

$

$

³

  $

50,182

51,864

2.73%

  $

677,878

687,127

3.23%

1.  Calculated on a taxable equivalent basis using a 39% effective tax rate.
2.  Expected maturities may differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without 

penalty.

3.  The average expected lives of residential mortgage-backed securities were 3.1 years based upon current prepayment assumptions.
4.  The nominal yield on residential mortgage-backed securities is based upon prepayment assumptions at the purchase date. Actual yields earned may 
differ significantly based upon actual prepayments. See Quarterly Financial Summary - Unaudited for current yields on the investment securities 
portfolio.

108

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
—

—

—

—

—

—

—

(1,733)

(709)

(2,442)

(2,442)

—

—

—

—

(2,442)

Available for Sale Securities 

The amortized cost and fair value of available for sale securities are as follows (in thousands):

U.S. Treasury

Municipal and other tax-exempt

Residential mortgage-backed securities:

U. S. government agencies:

FNMA

FHLMC

GNMA

Other

December 31, 2013

Amortized

Cost

Fair

Value

Gross Unrealized1
Loss
Gain

OTTI²

$

1,042

$

1,042

$

— $

— $

73,232

73,775

1,606

(1,063)

4,224,327

2,308,341

1,151,225

36,296

4,232,332

2,293,943

1,152,128

37,607

68,154

25,813

9,435

1,311

(60,149)

(40,211)

(8,532)

—

Total U.S. government agencies

7,720,189

7,716,010

104,713

(108,892)

Private issue:

Alt-A loans

Jumbo-A loans

Total private issue

104,559

109,622

214,181

107,212

113,887

221,099

4,386

4,974

9,360

—

—

—

Total residential mortgage-backed securities

7,934,370

7,937,109

114,073

(108,892)

Commercial mortgage-backed securities guaranteed by U.S.

government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

2,100,146

2,055,804

35,061

22,171

19,069

35,241

22,863

21,328

1,042

368

705

2,326

(45,384)

(188)

(13)

(67)

Total

$ 10,185,091
1 Gross unrealized gain/loss recognized in AOCI in the consolidated balance sheet.
2 Amounts represent unrealized loss that remains in AOCI after an other-than-temporary credit loss has been recognized in income.

$ 10,147,162

120,120

$

$

(155,607) $

109

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Amortized

Cost

Fair

Value

December 31, 2012

Gross Unrealized¹

Gain

Loss

OTTI²

U.S. Treasury

Municipal and other tax-exempt

Residential mortgage-backed securities:

U. S. government agencies:

FNMA

FHLMC

GNMA

Other

$

1,000

$

1,002

$

2

$

84,892

87,142

2,414

— $

(164)

5,308,463

2,978,608

1,215,554

148,025

5,453,549

3,045,564

1,237,041

153,667

146,247

66,956

21,487

5,642

(1,161)

—

—

—

Total U.S. government agencies

9,650,650

9,889,821

240,332

(1,161)

Private issue:

Alt-A loans

Jumbo-A loans

Total private issue

124,314

198,588

322,902

123,174

201,989

325,163

1,440

5,138

6,578

—

(134)

(134)

Total residential mortgage-backed securities

9,973,552

10,214,984

246,910

(1,295)

Commercial mortgage-backed securities guaranteed by U.S.

government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

890,746

895,075

35,680

22,171

24,593

36,389

25,072

27,557

5,006

709

2,901

3,242

(677)

—

—

(278)

Total

$ 11,032,634
1 Gross unrealized gain/loss recognized in AOCI in the consolidated balance sheet
2 Amounts represent unrealized loss that remains in AOCI after an other-than-temporary credit loss has been recognized in income.

$ 11,287,221

261,184

$

$

(2,414) $

—

—

—

—

—

—

—

(2,580)

(1,603)

(4,183)

(4,183)

—

—

—

—

(4,183)

110

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The amortized cost and fair values of available for sale securities at December 31, 2013, by contractual maturity, are as shown in the 
following table (dollars in thousands): 

U.S. Treasuries:

Amortized cost

Fair value

Nominal yield

Municipal and other tax-exempt:

Amortized cost

Fair value

Nominal yield¹

Commercial mortgage-backed securities:

Amortized cost

Fair value

Nominal yield

Other debt securities:

Amortized cost

Fair value

Nominal yield

Total fixed maturity securities:

Amortized cost

Fair value

Nominal yield

Residential mortgage-backed securities:

Amortized cost

Fair value
Nominal yield4

Equity securities and mutual funds:

Amortized cost

Fair value

Nominal yield

Total available-for-sale securities:

Amortized cost

Fair value

Nominal yield

Less than
One Year

One to
Five Years

Six to
Ten Years

Over
Ten Years6

Total

Weighted
Average
Maturity5

$

1,042

1,042

0.24%

1,856

1,882

$

— $

— $

— $

—

—%

—

—%

—

—%

36,183

37,470

3,239

3,451

31,954

30,972

6.35%

3.84%

6.34%

5.41%

1,042

1,042

0.24%

73,232

73,775

4.70%

—

—

—%

626,327

619,219

1,104,095

1,073,471

369,724

363,114

2,100,146

2,055,804

1.22%

1.43%

1.25%

1.34%

24,992

25,270

5,169

5,259

1.74%

2.12%

—

—

—%

4,900

4,712

1.54%

35,061

35,241

1.77%

1.16

10.48

9.41

5.31

$

27,890

28,194

$

667,679

$ 1,107,334

$

406,578

$

2,209,481

9.38

661,948

1,076,922

398,798

2,165,862

2.05%

1.37%

1.44%

1.58%

1.45%

2

³

  $

7,934,370

7,937,109

1.90%

  $

41,240

44,191

1.33%

  $

10,185,091

10,147,162

1.80%

1  Calculated on a taxable equivalent basis using a 39% effective tax rate.
2  The average expected lives of mortgage-backed securities were 3.3 years based upon current prepayment assumptions.
3  Primarily common stock and preferred stock of corporate issuers with no stated maturity.
4  The nominal yield on mortgage-backed securities is based upon prepayment assumptions at the purchase date. Actual yields earned may differ 
significantly based upon actual prepayments. See Quarterly Financial Summary –– Unaudited following for current yields on available for sale 
securities portfolio.

5  Expected maturities may differ from contractual maturities, because borrowers may have the right to call or prepay obligations with or without 

penalty.

6  Nominal yield on municipal and other tax-exempt securities and other debt securities with contractual maturity dates over ten years are based on 

variable rates which generally are reset within 35 days. 

111

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sales of available for sale securities resulted in gains and losses as follows (in thousands):

Proceeds

Gross realized gains

Gross realized losses

Related federal and state income tax expense

Year Ended December 31,

2013

2012

2011

$

2,436,093

$

1,744,662

2,725,760

25,711

(14,991)

4,170

41,191

(7,346)

13,166

41,284

(7,140)

13,282

A summary of investment and available for sale securities that have been pledged as collateral for repurchase agreements, public trust 
funds on deposit and for other purposes, as required by law was as follows (in thousands):

December 31,

2013

2012

Investment:

Carrying value

$

Fair value

89,087

$

91,804

117,346

121,647

Available for sale:

Amortized cost

Fair value

5,171,782

5,133,530

4,070,250

4,186,390

The secured parties do not have the right to sell or re-pledge these securities. At December 31, 2012, municipal trading securities with 
a fair value of $13 million were pledged as collateral on a line of credit for the trading activities of BOSC, Inc. Under the terms of the 
credit agreement, the creditor has the right to sell or repledge the collateral. No trading securities were pledged as collateral as of 
December 31, 2013.

112

 
Temporarily Impaired Securities as of December 31, 2013
(in thousands):

Number
of
Securities

Less Than 12 Months

12 Months or Longer

Total

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

Investment:

Municipal and other tax-exempt

107

$

166,382

$

1,921

$

53,073

$

848

$

219,455

$

2,769

U.S. Agency residential mortgage-

backed securities – Other

Other debt securities

Total investment

2

30

15,224

10,932

56

549

—

777

—

64

15,224

11,709

56

613

139

$

192,538

$

2,526

$

53,850

$

912

$

246,388

$

3,438

Number
of
Securities

Less Than 12 Months

12 Months or Longer

Total

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

Available for sale:

Municipal and other tax-exempt

27

$

13,286

$

245

$

17,805

$

818

$

31,091

$

1,063

Residential mortgage-backed

securities:

U. S. agencies:

FNMA

FHLMC

GNMA

Total U.S. agencies
Private issue1:
Alt-A loans

Jumbo-A loans

Total private issue

Total residential mortgage-backed
securities

Commercial mortgage-backed

securities guaranteed by U.S.
government agencies

Other debt securities

Perpetual preferred stocks

Equity securities and mutual   funds

81

50

27

158

7

9

16

2,281,491

1,450,588

647,058

4,379,137

11,043

14,642

25,685

60,149

40,211

8,532

108,892

—

—

—

—

756

709

30,774

—

1,465

30,774

—

—

—

—

977

—

977

2,281,491

1,450,588

647,058

60,149

40,211

8,532

4,379,137

108,892

41,817

14,642

56,459

1,733

709

2,442

174

4,404,822

110,357

30,774

977

4,435,596

111,334

123

1,800,717

45,302

2,286

3

1

118

4,712

4,988

2,070

188

13

67

—

—

—

82

—

—

—

1,803,003

45,384

4,712

4,988

2,070

188

13

67

Total available for sale
$
1  Includes the following securities for which an unrealized loss remains in AOCI after an other-than-temporary credit loss has been recognized in 

$ 6,281,460

6,230,595

156,172

50,865

1,877

446

158,049

$

$

$

$

income:

Alt-A loans

Jumbo-A loans

7

9

11,043

14,642

756

709

30,774

—

977

—

41,817

14,642

1,733

709

113

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Temporarily Impaired Securities as of December 31, 2012
(In thousands)

Investment:

Municipal and other tax-

exempt

U.S. Agency residential

mortgage-backed securities
– Other

Other debt securities

Total investment

Available for sale:

Municipal and other tax-

exempt

Residential mortgage-backed

securities:

U. S. agencies:

FNMA

FHLMC

GNMA

Total U.S. agencies
Private issue1:
Alt-A loans

Jumbo-A loans

Total private issue

Total residential mortgage-

backed securities

Commercial mortgage-
backed securities
guaranteed by U.S.
government agencies

Other debt securities

Perpetual preferred stocks

Equity securities and mutual

funds

Less Than 12 Months

12 Months or Longer

Total

Number of
Securities

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

53

$

92,768

$

483

$

— $

— $

92,768

$

483

—

14

67

—

881

—

20

—

—

—

—

—

881

$

93,649

$

503

$

— $

— $

93,649

$

—

20

503

Less Than 12 Months

12 Months or Longer

Total

Number of
Securities

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

38

$

6,150

$

11

$

26,108

$

153

$

32,258

$

164

12

—

—

12

12

11

23

35

8

3

—

22

161,828

1,161

—

—

—

—

161,828

1,161

—

—

—

—

—

—

—

—

—

—

87,907

43,252

131,159

—

—

—

—

2,580

1,737

4,317

161,828

1,161

—

—

—

—

161,828

1,161

87,907

43,252

131,159

161,828

1,161

131,159

4,317

292,987

275,065

4,899

—

202

677

—

—

1

—

—

—

2,161

—

—

—

277

275,065

4,899

—

2,363

2,580

1,737

4,317

5,478

677

—

—

278

Total available for sale
1  Includes the following securities for which an unrealized loss remains in AOCI after an other-than-temporary credit loss has been recognized in 

448,144

607,572

159,428

4,747

1,850

106

$

$

$

$

$

$

6,597

income:

Alt-A loans

Jumbo-A loans

$

12

10

— $

—

— $

87,907

$

2,580

$

87,907

$

—

29,128

1,602

29,128

2,580

1,602

114

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
On a quarterly basis, the Company performs separate evaluations of impaired debt and equity investments and available for sale 
securities to determine if the unrealized losses are temporary.

For debt securities, management determines whether it intends to sell or if it is more-likely-than-not that it will be required to sell 
impaired securities. This determination considers current and forecasted liquidity requirements, regulatory and capital requirements 
and securities portfolio management. Based on this evaluation as of December 31, 2013, we do not intend to sell any impaired 
available for sale securities before fair value recovers to our current amortized cost and it is more-likely-than-not that we will not be 
required to sell impaired securities before fair value recovers, which may be maturity.

Impairment of debt securities rated investment grade by all nationally-recognized rating agencies is considered temporary unless 
specific contrary information is identified. None of the debt securities rated investment grade were considered to be other-than-
temporarily impaired at December 31, 2013.

115

 
At December 31, 2013, the composition of the Company’s investment and available for sale securities portfolios by the lowest current 
credit rating assigned by any of the three nationally-recognized rating agencies is as follows (in thousands):

U.S. Govt/GSE 1

AAA - AA

A - BBB

Below Investment 
Grade

Not Rated

Total

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Investment:

Municipal and
other tax-
exempt

Mortgage-backed
securities --
other

Other debt

securities

Total investment
securities

Available for
Sale:

$

— $

— $ 280,583

$278,789

$

20,784

$ 21,012

$

— $

— $ 138,820

$140,069

$

440,187

$

439,870

50,182

51,864

—

—

—

—

167,463

175,921

—

—

—

—

—

—

—

—

—

—

50,182

51,864

20,046

19,472

187,509

195,393

$

50,182

$

51,864

$ 448,046

$454,710

$

20,784

$ 21,012

$

— $

— $ 158,866

$159,541

$

677,878

$

687,127

U.S. Govt / GSE 1

AAA - AA

A - BBB

Below Investment
Grade

Not Rated

Total

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

U.S. Treasury

$

1,042

$

1,042

$

— $

— $

— $

— $

— $

— $

— $

— $

1,042

$

1,042

—

—

44,969

45,984

15,854

15,545

—

—

12,409

12,246

73,232

73,775

Municipal and
other tax-
exempt

Residential

mortgage-
backed
securities:

U. S.
government
agencies:

FNMA

FHLMC

GNMA

Other

Total U.S.

government
agencies

Private issue:

Alt-A

loans

Jumbo-A
loans

Total private
issue

Total residential
mortgage-
backed
securities

Commercial
mortgage-
backed
securities
guaranteed by
U.S.
government
agencies

Other debt

securities

Perpetual

preferred
stock

Equity securities
and mutual
funds

4,224,327

4,232,332

2,308,341

2,293,943

1,151,225

1,152,128

36,296

37,607

7,720,189

7,716,010

—

—

—

—

—

—

7,720,189

7,716,010

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

104,559

107,212

109,622

113,887

214,181

221,099

—

214,181

221,099

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

4,224,327

4,232,332

2,308,341

2,293,943

1,151,225

1,152,128

36,296

37,607

—

7,720,189

7,716,010

—

—

—

104,559

107,212

109,622

113,887

214,181

221,099

—

7,934,370

7,937,109

—

—

—

2,100,146

2,055,804

35,061

35,241

22,171

22,863

2,100,146

2,055,804

—

—

—

—

4,900

4,712

30,161

30,529

—

—

—

—

—

11,406

11,859

10,765

11,004

—

—

—

—

—

—

—

4

457

—

—

—

—

19,065

20,871

19,069

21,328

Total available
for sale
securities

$10,147,162
1  U.S. government and government sponsored enterprises are not rated by the nationally-recognized rating agencies as these securities are guaranteed by agencies of the U.S. government or 

$10,185,091

$ 9,772,856

$ 9,821,377

$ 224,946

$ 33,117

$232,103

$ 51,153

$ 57,933

31,474

57,421

49,873

$

$

$

government-sponsored enterprises.

116

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At December 31, 2013, the entire portfolio of privately issued residential mortgage-backed securities was rated below investment 
grade by at least one of the nationally-recognized rating agencies. The gross unrealized loss on these securities totaled $2.4 million. 
Ratings by the nationally-recognized rating agencies are subjective in nature and accordingly ratings can vary significantly amongst 
the agencies. Limitations generally expressed by the rating agencies include statements that ratings do not predict the specific 
percentage default likelihood over any given period of time and that ratings do not opine on expected loss severity of an obligation 
should the issuer default. As such, the impairment of securities rated below investment grade by at least one of the nationally-
recognized rating agencies was evaluated to determine if we expect not to recover the entire amortized cost basis of the security. This 
evaluation was based on projections of estimated cash flows based on individual loans underlying each security using current and 
anticipated increases in unemployment and default rates, changes in housing prices and estimated liquidation costs at foreclosure.

The primary assumptions used in this evaluation were:

December 31,

2013

2012

Unemployment rate

Increasing to 7.3% over the next 12
months and remain at 7.3% thereafter

Increasing to 8.5% over the next 12
months, dropping to 8% over the
following 21 months and holding at
8% thereafter.

Housing price

appreciation/
depreciation

Starting with current depreciated 
housing prices based on information 
derived from the FHFA1, appreciating 
4% over the next 12 months, then flat 
for the following 12 months and then 
appreciating at 2% per year thereafter.

Starting with current depreciated 
housing prices based on information 
derived from the FHFA1, depreciating 
2% over the next 12 months, then flat 
for the following 12 months and then 
appreciating at 2% per year thereafter.

Estimated liquidation

costs

Discount rates

Reflect actual historical liquidations
costs observed on Jumbo and Alt-A
residential mortgage loans in securities
owned by the Company.

Reflect actual historical liquidations
costs observed on Jumbo and Alt-A
residential mortgage loans in securities
owned by the Company.

Estimated cash flows were discounted
at rates that range from 2.00% to
6.25% based on our current expected
yields.

Estimated cash flows were discounted
at rates that range from 2.00% to
6.25% based on our current expected
yields.

1  Federal Housing Finance Agency

We also consider the current loan-to-value ratio and remaining credit enhancement as part of the assessment of the cash flows 
available to recover the amortized cost of the debt securities. Each factor is considered in the evaluation.

The Company calculates the current loan-to-value ratio for each mortgage-backed security using loan-level data. Current loan-to-value 
ratio is the current outstanding loan amount divided by an estimate of the current home value. The current home value is derived from 
FHFA data. FHFA provides historical information on home price depreciation at both the Metropolitan Statistical Area and state 
level. This information is matched to each loan to estimate the home price depreciation. Data is accumulated from the loan level to 
determine the current loan-to-value ratio for the security as a whole.

Remaining credit enhancement is the amount of credit enhancement available to absorb current projected losses within the pool of 
loans that support the security. The Company acquires the benefit of credit enhancement by investing in super-senior tranches for 
many of our residential mortgage-backed securities. Subordinated tranches held by other investors are specifically designed to absorb 
losses before the super-senior tranches which added an additional layer to the typical credit support for these types of bonds. Current 
projected losses consider depreciation of home prices based on FHFA data, estimated costs and additional losses to liquidate collateral 
and delinquency status of the individual loans underlying the security.

Credit loss impairment is recorded as a charge to earnings. Additional impairment based on the difference between the total unrealized 
loss and the estimated credit loss on these securities was charged against other comprehensive income, net of deferred taxes.

Based upon projected declines in expected cash flows from certain private-label residential mortgage-backed securities, the Company 
recognized $938 thousand of additional credit loss impairments in earnings during 2013. The Company recognized credit loss 
impairments on private-label residential mortgage-backed securities in earnings of $5.9 million in 2012 and $21.9 million in 2011.

117

In addition to other-than-temporary impairment charges on private-label residential mortgage-backed securities, the Company 
recognized $1.4 million of credit loss impairment in earnings during 2013 for certain below investment grade municipal securities 
based on an assessment of the issuer's on-going financial difficulties and bankruptcy filing in 2011. The Company recognized $1.0 
million in impairment charges on these securities in 2012 and $1.6 million of impairment losses on these securities in 2011. 

A distribution of the amortized cost (after recognition of the other-than-temporary impairment), fair value and credit loss impairments 
recognized on our privately issued residential mortgage-backed securities is as follows (in thousands, except for number of securities):

Credit Losses Recognized

Year ended

December 31, 2013

Life-to-date

Alt-A

Jumbo-A

Total

Number of
Securities

Amortized
Cost

Fair
Value

Number of
Securities

Amount

Number of
Securities

16

31

47

$

$

104,559

$ 107,212

109,622

113,887

214,181

$ 221,099

4

—

4

$

$

938

—

938

16

29

45

Amount

$ 49,126

18,220

$ 67,346

Impaired equity securities, including perpetual preferred stocks, are evaluated based on management's ability and intent to hold the 
securities until fair value recovers over periods not to exceed three years. The assessment of the ability and intent to hold these 
securities focuses on the liquidity needs, asset/liability management objectives and securities portfolio objectives. Factors considered 
when assessing recovery include forecasts of general economic conditions and specific performance of the issuer, analyst ratings and 
credit spreads for preferred stocks which have debt-like characteristics. The Company has evaluated the near-term prospects of the 
investments in relation to the severity and duration of the impairment and based on that evaluation has the ability and intent to hold 
these investments until a recovery in fair value. Based on this evaluation, no other-than-temporary impairment losses was recorded in 
earnings on any equity securities during 2013. All remaining impairment of equity securities was considered temporary at 
December 31, 2013 and December 31, 2012. A $457 thousand other-than-temporary impairment loss related to equity securities was 
recorded in earnings in 2012 and no impairment losses were recorded in 2011.

The following is a tabular roll forward of the amount of credit-related OTTI recognized on available for sale debt securities in 
earnings (in thousands):

Balance of credit-related OTTI recognized on available for sale debt,

beginning of period

Additions for credit-related OTTI not previously recognized

Additions for increases in credit-related OTTI previously recognized when
there is no intent to sell and no requirement to sell before recovery of
amortized cost

Reductions for change in intent to hold before recovery

Sales

Year Ended December 31,

2013

2012

$

75,228

$

76,131

618

113

320

(3,589)

(5,231)

6,780

—

(7,796)

Balance of credit-related OTTI recognized on available for sale debt

securities, end of period

$

67,346

$

75,228

Fair Value Option Securities

Fair value option securities represent securities which the Company has elected to carry at fair value and separately identified on the 
Consolidated Balance Sheets with changes in the fair value recognized in earnings as they occur. Certain residential mortgage-backed 
securities issued by U.S. government agencies and derivative contracts are held as an economic hedge of the mortgage servicing 
rights. In addition, certain corporate debt securities are economically hedged by derivative contracts to manage interest rate risk. 
Derivative contracts that have not been designated as hedging instruments effectively modify these fixed rate securities into variable 
rate securities.

118

 
 
 
 
 
 
 
 
 
 
The fair value and net unrealized gain (loss) included in Fair value option securities is as follows (in thousands):

December 31, 2013

December 31, 2012

Fair Value

Net
Unrealized
Gain (Loss)

Fair Value

Net
Unrealized
Gain (Loss)

$

$

$

157,431

$

(8,378) $

257,040

—

9,694

167,125

$

$

—

209

$

26,486

770

(8,169) $

284,296

$

$

$

3,314

1,409

47

4,770

U.S. agency residential mortgage-backed

securities

Corporate debt securities

Other securities

Total

Restricted Equity Securities

Restricted equity securities include stock we are required to hold as members of the Federal Reserve system and the Federal Home 
Loan Banks ("FHLB"). Restricted equity securities are carried at cost as theses securities do not have a readily determined fair value 
because ownership of these shares are restricted and lacks a market. Federal Reserve Bank stock totaled $34 million at December 31, 
2013 and $34 million at December 31, 2012. Holdings of FHLB stock totaled $51 million at December 31, 2013 and $31 million at 
December 31, 2012.

119

 
 
(3) Derivatives 

The following table summarizes the fair values of derivative contracts recorded as “derivative contracts” assets and liabilities in 
the balance sheet at December 31, 2013 (in thousands):

Assets

Notional1

Gross
Fair
Value

Netting
Adjustments

Net Fair
Value
Before
Cash
Collateral

Cash
Collateral

Fair Value
Net of Cash
Collateral

Customer risk management programs:

Interest rate contracts

To-be-announced residential mortgage-

backed securities

Interest rate swaps

Energy contracts

Agricultural contracts

Foreign exchange contracts

Equity option contracts

$ 10,817,159

$ 102,921

$

(46,623) $

56,298

$

— $

1,283,379

1,263,266

100,886

136,543

210,816

44,124

48,078

2,060

136,543

17,957

—

(29,957)

(1,166)

—

—

44,124

18,121

894

136,543

17,957

(731)

(2,575)

—

(2,147)

(3,472)

(8,925)

—

56,298

43,393

15,546

894

134,396

14,485

265,012

—

Total customer risk management programs

13,812,049

351,683

(77,746)

273,937

Interest rate risk management programs

—

—

—

—

Total derivative contracts

$ 13,812,049

$ 351,683

$

(77,746) $ 273,937

$

(8,925) $

265,012

Liabilities

Notional¹

Gross
Fair
Value

Netting
Adjustments

Net Fair
Value
Before
Cash
Collateral

Cash
Collateral

Fair Value
Net of Cash
Collateral

Customer risk management programs:

Interest rate contracts

To-be-announced residential mortgage-

backed securities

Interest rate swaps

Energy contracts

Agricultural contracts

Foreign exchange contracts

Equity option contracts

$ 10,982,049

$ 99,830

$

(46,623) $

53,207

$

— $

1,283,379

1,216,426

99,191

135,237

210,816

44,377

46,095

2,009

135,237

17,957

—

(29,957)

(1,166)

—

—

44,377

16,138

843

135,237

17,957

(17,853)

(6,055)

—

(294)

—

Total customer risk management programs

13,927,098

345,505

(77,746)

267,759

(24,202)

Interest rate risk management programs

47,000

3,628

—

3,628

—

53,207

26,524

10,083

843

134,943

17,957

243,557

3,628

Total derivative contracts
1  Notional amounts for commodity contracts are converted into dollar-equivalent amounts based on dollar prices at the inception of the 

(77,746) $ 271,387

$ (24,202) $

$ 13,974,098

$ 349,133

$

247,185

contract.

When bilateral netting agreements exist between the Company and its counterparties that create a single legal claim or 
obligation to pay or receive the net amount in settlement of the individual derivative contracts, the Company reports derivative 
assets and liabilities on a net by counterparty basis.

Derivative contracts may also require the Company to provide or receive cash margin as collateral for derivative assets and 
liabilities. Derivative assets and liabilities are reported net of cash margin when certain conditions are met. As of December 31, 
2013, a decrease in credit rating to below investment grade would increase our obligation to post cash margin on existing 
contracts by approximately $26 million.

120

 
 
 
 
 
 
 
 
 
 
The following table summarizes the fair values of derivative contracts recorded as “derivative contracts” assets and liabilities in 
the balance sheet at December 31, 2012 (in thousands):

Assets

Notional1

Gross
Fair
Value

Netting
Adjustments

Net Fair
Value
Before
Cash
Collateral

Cash
Collateral

Fair Value
Net of Cash
Collateral

Customer risk management programs:

Interest rate contracts

To-be-announced residential mortgage-

backed securities

Interest rate swaps

Energy contracts

Agricultural contracts

Foreign exchange contracts

Equity option contracts

$ 12,850,805

$ 46,113

$

(15,656) $

30,457

$

— $

1,319,827

1,346,780

212,434

180,318

211,941

72,201

82,349

3,638

180,318

12,593

—

(44,485)

(3,164)

—

—

72,201

37,864

474

180,318

12,593

—

(3,464)

—

—

—

Total customer risk management programs

16,122,105

397,212

(63,305)

333,907

(3,464)

Interest rate risk management programs

66,000

7,663

—

7,663

—

30,457

72,201

34,400

474

180,318

12,593

330,443

7,663

Total derivative contracts

$ 16,188,105

$ 404,875

$

(63,305) $ 341,570

$

(3,464) $

338,106

Liabilities

Notional¹

Gross
Fair
Value

Netting
Adjustments

Net Fair
Value
Before
Cash
Collateral

Cash
Collateral

Fair Value
Net of Cash
Collateral

Customer risk management programs:

Interest rate contracts

To-be-announced residential mortgage-

backed securities

Interest rate swaps

Energy contracts

Agricultural contracts

Foreign exchange contracts

Equity option contracts

$ 13,239,078

$ 43,064

$

(15,656) $

27,408

$ (15,467) $

1,319,827

1,334,349

212,135

179,852

211,941

72,724

83,654

3,571

179,852

12,593

—

(44,485)

(3,164)

—

—

72,724

39,169

407

179,852

12,593

(31,945)

(1,769)

(188)

—

—

Total customer risk management programs

16,497,182

395,458

(63,305)

332,153

(49,369)

Interest rate risk management programs

50,000

805

—

805

—

11,941

40,779

37,400

219

179,852

12,593

282,784

805

Total derivative contracts
1  Notional amounts for commodity contracts are converted into dollar-equivalent amounts based on dollar prices at the inception of the 

(63,305) $ 332,958

$ (49,369) $

$ 16,547,182

$ 396,263

$

283,589

contract.

121

 
 
 
 
 
 
 
 
The following summarizes the pre-tax net gains (losses) on derivative instruments and where they are recorded in the Consolidated 
Statement of Earnings (in thousands):

Year Ended

December 31, 2013

December 31, 2012

December 31, 2011

Brokerage
and 
Trading 
Revenue

Gain (Loss)
on 
Derivatives, 
Net

Brokerage
and 
Trading
Revenue

Gain (Loss)
on 
Derivatives,
Net

Brokerage
and 
Trading
Revenue

Gain (Loss)
on 
Derivatives,
Net

Customer Risk Management Programs:

Interest rate contracts

To-be-announced residential mortgage-

backed securities

Interest rate swaps

Energy contracts

Agricultural contracts

Foreign exchange contracts

Equity option contracts

Total Customer Risk Management Programs

Interest Rate Risk Management Programs

$

42

$

— $

1,070

$

— $

(4,047) $

2,991

8,303

357

687

—

12,380

—

—

—

—

—

—

—

(4,367)

3,458

8,171

382

612

—

13,693

—

—

—

—

—

—

—

(301)

3,193

5,262

341

565

—

5,314

—

Total Derivative Contracts

$

12,380

$

(4,367) $

13,693

$

(301) $

5,314

$

—

—

—

—

—

—

—

2,526

2,526

At December 31, 2013, BOK Financial had interest rate swaps with a notional value of $47 million used as part of the 
economic hedge of the change in the fair value of the mortgage servicing rights.

As discussed in Note 7, certain derivative contracts not designated as hedging instruments related to mortgage loan 
commitments and forward sales contracts are included in Residential mortgage loans held for sale on the Consolidated Balance 
Sheets. See Note 7 for additional discussion of notional, fair value and impact on earnings of these contracts. Forward sales 
contracts are not considered swaps under the Commodity and Futures Trading Commission final rules.

None of these derivative contracts have been designated as hedging instruments.

(4) Loans and Allowances for Credit Losses 

The portfolio segments of the loan portfolio are as follows (in thousands):

December 31, 2013

December 31, 2012

Fixed
Rate

Variable
Rate

Non-
accrual

Total

Fixed
Rate

Variable
Rate

Non-
accrual

Total

Commercial

$ 1,637,620

$ 6,288,841

$

16,760

$ 7,943,221

$ 2,955,779

$ 4,661,666

$ 24,467

$ 7,641,912

Commercial real estate

770,908

1,603,595

Residential mortgage

1,783,615

135,494

226,092

244,950

40,850

42,319

1,220

2,415,353

779,114

1,389,259

2,052,026

1,747,038

381,664

175,412

251,394

217,384

60,626

46,608

2,709

2,228,999

2,045,040

395,505

Consumer

Total

Accruing loans past 
due (90 days)1
Foregone interest on
nonaccrual loans

$ 4,327,637

$ 8,363,478

$ 101,149

$ 12,792,264

$ 5,657,343

$ 6,519,703

$ 134,410

$ 12,311,456

  $

1,415

$

5,361

  $

3,925

$

8,587

1  Excludes residential mortgage loans guaranteed by agencies of the U.S. government

122

 
 
 
 
 
 
 
 
 
 
 
At December 31, 2013, loans to businesses and individuals with collateral primarily located in Texas totaled $4.3 billion or 
34% of the total loan portfolio. Loans to businesses and individuals with collateral primarily located in Oklahoma totaled $3.3 
billion or 26% of our total loan portfolio. Loans for which the collateral location is not relevant, such as unsecured loans and 
reserve-based energy loans, are distributed by the borrower’s primary operating location. These geographic concentrations 
subject the loan portfolio to the general economic conditions within these areas. At December 31, 2012, loans to businesses and 
individuals with collateral primarily located in Texas totaled $4.0 billion or 32% of the loan portfolio and loans to businesses 
and individuals with collateral primarily located in Oklahoma totaled $3.3 billion or 27% of the loan portfolio.

Commercial

Commercial loans represent loans for working capital, facilities acquisition or expansion, purchases of equipment and other 
needs of commercial customers primarily located within our geographical footprint. Commercial loans are underwritten 
individually and represent on-going relationships based on a thorough knowledge of the customer, the customer’s industry and 
market. While commercial loans are generally secured by the customer’s assets including real property, inventory, accounts 
receivable, operating equipment, interest in mineral rights and other property and may also include personal guarantees of the 
owners and related parties, the primary source of repayment of the loans is the on-going cash flow from operations of the 
customer’s business. Inherent lending risk is centrally monitored on a continuous basis from underwriting throughout the life of 
the loan for compliance with commercial lending policies.

At December 31, 2013, commercial loans with collateral primarily located in Texas totaled $2.8 billion or 36% of the 
commercial loan portfolio segment and commercial loans with collateral primarily locate in Oklahoma totaled $1.9 billion or 
23% of the commercial loan portfolio segment. The commercial loan portfolio segment is further divided into loan classes. The 
energy loan class totaled $2.4 billion or 18% of total loans at December 31, 2013, including $2.0 billion of outstanding loans to 
energy producers. Approximately 59% of committed production loans are secured by properties primarily producing oil and 
41% are secured by properties producing natural gas. The services loan class totaled $2.3 billion at December 31, 2013. 
Approximately $1.1 billion of loans in the services category consist of loans with individual balances of less than $10 million.  
Businesses included in the services class include community foundations, gaming, public finance, insurance and heavy 
equipment dealers.

At December 31, 2012, commercial loans with collateral primarily located in Texas totaled $2.6 billion or 34% of the 
commercial loan portfolio segment and commercial loans with collateral primarily locate in Oklahoma totaled $1.9 billion or 
25% of the commercial loan portfolio segment. The energy loan class totaled $2.5 billion and the services loan class totaled 
$2.2 billion. Approximately $993 million of loans in the services category consisted of loans with individual balances of less 
than $10 million. 

Commercial Real Estate

Commercial real estate loans are for the construction of buildings or other improvements to real estate and property held by 
borrowers for investment purposes primarily within our geographical footprint. We require collateral values in excess of the 
loan amounts, demonstrated cash flows in excess of expected debt service requirements, equity investment in the project and a 
portion of the project already sold, leased or permanent financing already secured. The expected cash flows from all significant 
new or renewed income producing property commitments are stress tested to reflect the risks in varying interest rates, vacancy 
rates and rental rates. As with commercial loans, inherent lending risks are centrally monitored on a continuous basis from 
underwriting throughout the life of the loan for compliance with applicable lending policies.

At December 31, 2013, 32% of commercial real estate loans are secured by properties primarily located in the Dallas and 
Houston areas of Texas. An additional 19% of commercial real estate loans are secured by properties located primarily in the 
Tulsa and Oklahoma City metropolitan areas of Oklahoma and 11% of commercial real estate loans are secured by properties 
located primarily in Albuquerque, New Mexico. At December 31, 2012, 31% of commercial real estate loans were secured by 
properties in Texas, 19% of commercial real estate loans were secured by properties in Oklahoma and 13% of commercial real 
estate loans are secured by properties located primarily in Albuquerque, New Mexico.

123

Residential Mortgage and Consumer

Residential mortgage loans provide funds for our customers to purchase or refinance their primary residence or to borrow 
against the equity in their home. Residential mortgage loans are secured by a first or second mortgage on the customer’s 
primary residence. Consumer loans include direct loans secured by and for the purchase of automobiles, recreational and 
marine equipment as well as other unsecured loans. Consumer loans also include indirect automobile loans made through 
primary dealers. Residential mortgage and consumer loans are made in accordance with underwriting policies we believe to be 
conservative and are fully documented. Credit scoring is assessed based on significant credit characteristics including credit 
history, residential and employment stability. Residential mortgage loans retained in the Company’s portfolio are primarily 
composed of various mortgage programs to support customer relationships including jumbo mortgage loans, non-builder 
construction loans and special loan programs for high net worth individuals and certain professionals. Jumbo loans may be 
fixed or variable rate and are fully amortizing. Jumbo loans generally conform to government sponsored entity standards, 
except that the loan size exceeds maximums required under these standards. These loans generally require a minimum FICO 
score of 720 and a maximum debt-to-income ratio (“DTI”) of 38%. Loan-to-value (“LTV”) ratios are tiered from 60% to 100%, 
depending on the market.  Special mortgage programs include fixed and variable fully amortizing loans tailored to the needs of 
certain healthcare professionals.  Variable rate loans are fully indexed at origination and may have fixed rates for three to ten 
years, then adjust annually thereafter. 

At December 31, 2013 and 2012, residential mortgage loans included $182 million and $160 million, respectively, of loans 
guaranteed by U.S. government agencies previously sold into GNMA mortgage pools. These loans either have been 
repurchased or are eligible to be repurchased by the Company when certain defined delinquency criteria are met. Although 
payments on these loans generally are past due more than 90 days, interest continues to accrue based on the government 
guarantee.

Home equity loans totaled $808 million at December 31, 2013 and $761 million at December 31, 2012. At December 31, 2013,  
70% of the home equity loan portfolio was comprised of first lien loans and 30% of the home equity portfolio was comprised 
of junior lien loans. Junior lien loans were distributed 74% to amortizing term loans and 26% to revolving lines of credit. At 
December 31, 2012, 68% of the home equity portfolio was comprised of first lien loans and 32% of the home equity loan 
portfolio was comprised on junior lien loans. Junior lien loans were distributed 78% to amortizing term loans and 22% to 
revolving lines of credit. Home equity loans generally require a minimum FICO score of 700 and a maximum DTI of 40%. The 
maximum loan amount available for our home equity loan products is generally $400 thousand. Revolving loans have a 5 year 
revolving period followed by 15 year term of amortizing repayments. Interest-only home equity loans may not be extended for 
any additional revolving time. All other home equity loans may be extended at management's discretion for an additional 5 year 
revolving term subject to an update of certain credit information.

At December 31, 2013, 38% of residential mortgage loans are secured by properties located in Oklahoma, 27% of residential 
mortgage loans are secured by properties located in Texas, 12% of residential mortgage are secured by properties located in 
New Mexico and 10% of residential mortgage are secured by properties located in Colorado. At December 31, 2012, 34% of 
residential mortgage were secured by properties in Texas, 23% of residential mortgage loans were secured by properties in 
Oklahoma, and 17% of residential mortgage loans are secured by properties in New Mexico and 11% of residential mortgage 
are secured by properties located in Colorado.

Credit Commitments

Commitments to extend credit are agreements to lend to a customer as long as there is no violation of conditions established in 
the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a 
fee. At December 31, 2013, outstanding commitments totaled $7.1 billion. Because some commitments are expected to expire 
before being drawn upon, the total commitment amounts do not necessarily represent future cash requirements. BOK Financial 
uses the same credit policies in making commitments as it does loans.

The amount of collateral obtained, if deemed necessary, is based upon management’s credit evaluation of the borrower.

124

 
Standby letters of credit are conditional commitments issued to guarantee the performance of a customer to a third party. 
Because the credit risk involved in issuing standby letters of credit is essentially the same as that involved in extending loan 
commitments, BOK Financial uses the same credit policies in evaluating the creditworthiness of the customer. Additionally, 
BOK Financial uses the same evaluation process in obtaining collateral on standby letters of credit as it does for loan 
commitments. The term of these standby letters of credit is defined in each commitment and typically corresponds with the 
underlying loan commitment. At December 31, 2013, outstanding standby letters of credit totaled $444 million. Commercial 
letters of credit are used to facilitate customer trade transactions with the drafts being drawn when the underlying transaction is 
consummated. At December 31, 2013, outstanding commercial letters of credit totaled $13 million.

Allowances for Credit Losses

BOK Financial maintains an allowance for loan losses and an accrual for off-balance sheet credit risk. The accrual for off-
balance sheet credit risk is maintained at a level that is appropriate to cover estimated losses associated with credit instruments 
that are not currently recognized as assets such as loan commitments, standby letters of credit or guarantees. As discussed in 
greater detail in Note 7, the Company also has separate accruals related to off-balance sheet credit risk related to residential 
mortgage loans previously sold with full or partial recourse and for residential mortgage loans sold to government sponsored 
agencies under standard representations and warranties.

The allowance for loan losses consists of specific allowances attributed to impaired loans that have not yet been charged down 
to amounts we expect to recover, general allowances for unimpaired loans based on estimated loss rates by loan class and 
nonspecific allowances based on general economic conditions, concentration in loans with large balances and other relevant 
factors.

The activity in the allowance for loan losses and the accrual for off-balance sheet credit risk related to loan commitments and 
standby letters of credit for the year ended December 31, 2013 is summarized as follows (in thousands):

Commercial

Commercial
Real Estate

Residential
Mortgage

Consumer

Nonspecific
allowance

Total

Allowance for loan losses:

Beginning balance

Provision for loan losses

Loans charged off

Recoveries

Ending balance

Accrual for off-balance sheet

credit risk:

Beginning balance

Provision for off-balance sheet

credit risk

Ending balance

Total provision for credit losses

$

$

$

$

$

65,280

12,747

(6,335)

7,488

$

54,884

$

41,703

$

9,453

$

44,187

$

215,507

(16,886)

(5,845)

9,420

(8,043)

(5,753)

1,558

83

(7,349)

4,778

(15,974)

—

—

(28,073)

(25,282)

23,244

79,180

$

41,573

$

29,465

$

6,965

$

28,213

$

185,396

475

(356)

119

12,391

$

$

$

1,353

$

78

$

9

$

— $

1,915

523

1,876

$

12

90

$

(16,363) $

(8,031) $

(6)

3

77

$

$

—

— $

173

2,088

(15,974) $

(27,900)

125

 
 
 
 
 
 
 
 
 
 
 
 
 
The activity in the allowance for loan losses and the accrual for off-balance sheet credit risk related to loan commitments and 
standby letters of credit for the year ended December 31, 2012 is summarized as follows (in thousands):

Commercial

Commercial
Real Estate

Residential
Mortgage

Consumer

Nonspecific
allowance

Total

Allowance for loan losses:

Beginning balance

Provision for loan losses

Loans charged off

Recoveries

Ending balance

Accrual for off-balance sheet

credit risk:

Beginning balance

Provision for off-balance sheet credit

risk

Ending balance

$

$

$

$

83,443

$

67,034

$

46,476

$

10,178

$

46,350

$

253,481

(14,950)

(9,341)
6,128 1
65,280

7,906

(7,431)

475

$

$

$

(6,214)

(11,642)

5,706

3,346

(10,047)

1,928

5,327

(11,108)

5,056

(2,163)

—

—

(14,654)

(42,138)

18,818

54,884

$

41,703

$

9,453

$

44,187

$

215,507

1,250

$

91

$

14

$

— $

9,261

103

1,353

$

(13)

78

$

(5)

9

$

—

— $

(7,346)

1,915

Total provision for credit losses
(22,000)
1  Includes $7.1 million of negative recovery related to a refund of a settlement between BOK Financial and the City of Tulsa invalidated by 

(2,163) $

(6,111) $

(22,381)

3,333

5,322

$

$

$

$

the Oklahoma Supreme Court.

The activity in the allowance for loan losses and the accrual for off-balance sheet credit risk related to loan commitments and 
standby letters of credit for the year ended December 31, 2011 is summarized as follows (in thousands):

Allowance for loan losses:

Beginning balance

Provision for loan losses

Loans charged off

Recoveries

Ending balance

Accrual for off-balance sheet credit

risk:

Beginning balance

Provision for off-balance sheet credit

risk

Ending balance

Total provision for credit losses

Commercial

Commercial
Real Estate

Residential
Mortgage

Consumer

Nonspecific
allowance

Total

$

104,631

$

98,709

$

50,281

$

12,614

$

26,736

$

292,971

(13,830)

(14,836)

7,478

(18,482)

(15,973)

2,780

7,968

(14,107)

2,334

3,690

(11,884)

5,758

19,614

—

—

(1,040)

(56,800)

18,350

83,443

$

67,034

$

46,476

$

10,178

$

46,350

$

253,481

13,456

$

443

$

131

$

241

$

— $

14,271

(5,550)

807

7,906

$

1,250

$

(40)

91

(19,380) $

(17,675) $

7,928

(227)

14

3,463

$

$

$

$

—

— $

(5,010)

9,261

19,614

$

(6,050)

$

$

$

$

126

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The allowance for loan losses and recorded investment of the related loans by portfolio segment for each impairment 
measurement method at December 31, 2013 is as follows (in thousands):

Collectively Measured
for Impairment

Individually Measured
for Impairment

Total

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

$

7,926,461

$

78,607

$

16,760

$

2,374,503

2,010,483

380,445

41,440

29,217

6,965

40,850

41,543

1,219

12,691,892

156,229

100,372

Nonspecific allowance

—

—

—

573

133

248

—

954

—

$

7,943,221

$

2,415,353

2,052,026

381,664

79,180

41,573

29,465

6,965

12,792,264

157,183

—

28,213

Total

$ 12,691,892

$

156,229

$

100,372

$

954

$ 12,792,264

$

185,396

The allowance for loan losses and recorded investment of the related loans by portfolio segment for each impairment 
measurement method at December 31, 2012 is as follows (in thousands):

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

Collectively Measured
for Impairment

Individually Measured
for Impairment

Total

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

$

7,617,445

$

65,050

$

24,467

$

230

$

7,641,912

$

2,168,373

1,998,432

392,796

51,775

40,934

9,328

60,626

46,608

2,709

3,109

769

125

2,228,999

2,045,040

395,505

65,280

54,884

41,703

9,453

12,177,046

167,087

134,410

4,233

12,311,456

171,320

Nonspecific allowance

—

—

—

—

—

44,187

Total

$ 12,177,046

$

167,087

$

134,410

$

4,233

$ 12,311,456

$

215,507

127

 
 
 
 
Credit Quality Indicators

The Company utilizes loan class and risk grading as primary credit quality indicators. Substantially all commercial and 
commercial real estate loans and certain residential mortgage and consumer loans are risk graded based on a quarterly 
evaluation of the borrowers’ ability to repay the loans. Certain commercial loans and most residential mortgage and consumer 
loans are small, homogeneous pools that are not risk graded. 

The allowance for loan losses and recorded investment of the related loans by portfolio segment for risk graded and non-risk 
graded loans at December 31, 2013 is as follows (in thousands):

Internally Risk Graded

Non-Graded

Total

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

$

7,888,219

$

78,250

$

55,002

$

930

$

7,943,221

$

2,415,353

220,635

265,533

41,573

5,481

2,657

—

1,831,391

116,131

10,789,740

127,961

2,002,524

—

23,984

4,308

29,222

2,415,353

2,052,026

381,664

12,792,264

157,183

79,180

41,573

29,465

6,965

Nonspecific allowance

—

—

—

—

—

28,213

Total

$ 10,789,740

$

127,961

$

2,002,524

$

29,222

$ 12,792,264

$

185,396

The allowance for loan losses and recorded investment of the related loans by portfolio segment for risk graded and non-risk 
graded loans at December 31, 2012 is as follows (in thousands):

Internally Risk Graded

Non-Graded

Total

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

$

7,624,442

$

64,181

$

17,470

$

1,099

$

7,641,912

$

2,228,999

265,503

231,376

54,884

5,270

2,987

—

1,779,537

164,129

10,350,320

127,322

1,961,136

—

36,433

6,466

43,998

2,228,999

2,045,040

395,505

12,311,456

171,320

65,280

54,884

41,703

9,453

Nonspecific allowance

—

—

—

—

—

44,187

Total

$ 10,350,320

$

127,322

$

1,961,136

$

43,998

$ 12,311,456

$

215,507

Loans are considered to be performing if they are in compliance with the original terms of the agreement which is consistent 
with the regulatory guideline of “pass.” Performing also includes loans considered to be “other loans especially mentioned” by 
regulatory guidelines. Other loans especially mentioned are in compliance with the original terms of the agreement but may 
have a weakness that deserves management’s close attention. Performing loans also include past due residential mortgages that 
are guaranteed by agencies of the U.S. government.

128

 
 
 
 
 
The risk grading process identified certain criticized loans as potential problem loans. These loans have a well-defined 
weakness (e.g. inadequate debt service coverage or liquidity or marginal capitalization; repayment may depend on collateral or 
other risk mitigation) that may jeopardize liquidation of the debt and represent a greater risk due to deterioration in the financial 
condition of the borrower. This is consistent with the regulatory guideline for “substandard.” Because the borrowers are still 
performing in accordance with the original terms of the loan agreements, these loans were not placed in nonaccruing 
status. Known information does, however, cause concern as to the borrowers’ continued compliance with current repayment 
terms. Nonaccruing loans represent loans for which full collection of principal and interest in accordance with the original 
terms of the loan agreements is uncertain. This is substantially the same criteria used to determine whether a loan is impaired 
and includes certain loans considered “substandard” and all loans considered “doubtful” by regulatory guidelines.

The following table summarizes the Company’s loan portfolio at December 31, 2013 by the risk grade categories (in 
thousands): 

Internally Risk Graded

Non-Graded

Performing

Potential
Problem

Nonaccruing

Performing

Nonaccruing

Total

$

2,347,519

$

2,381

$

1,860

$

— $

— $

2,351,760

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

2,265,984

1,191,791

381,794

1,272,626

145,758

235,636

11,304

2,604

9,365

34

4,736

—

4,922

6,969

592

1,586

—

758

Total commercial

7,841,108

30,424

16,687

Commercial real estate:

Residential construction and land

development

Retail

Office

Multifamily

Industrial

Other commercial real estate

173,488

579,506

403,951

562,800

243,625

371,628

Total commercial real estate

2,334,998

15,393

1,684

1,157

13,695

—

7,576

39,505

17,377

4,857

6,391

7

252

11,966

40,850

—

—

—

—

—

54,929

54,929

—

—

—

—

—

—

—

—

—

—

—

—

73

73

—

—

—

—

—

—

—

2,282,210

1,201,364

391,751

1,274,246

150,494

291,396

7,943,221

206,258

586,047

411,499

576,502

243,877

391,170

2,415,353

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by

U.S. government agencies

Home equity

210,142

3,283

7,210

815,040

27,069

1,062,744

—

—

—

—

—

—

180,821

800,420

777

7,264

181,598

807,684

Total residential mortgage

210,142

3,283

7,210

1,796,281

35,110

2,052,026

Consumer:

Indirect automobile

Other consumer

Total consumer

—

264,536

264,536

—

795

795

—

202

202

5,796

109,318

115,114

717

300

1,017

6,513

375,151

381,664

Total

$ 10,650,784

$

74,007

$

64,949

$

1,966,324

$

36,200

$ 12,792,264

129

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table summarizes the Company’s loan portfolio at December 31, 2012 by the risk grade categories (in thousands): 

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land

development

Retail

Office

Multifamily

Industrial

Other commercial real estate

Internally Risk Graded

Non-Graded

Performing

Potential
Problem

Nonaccruing

Performing

Nonaccruing

Total

$

2,448,954

$

9,245

$

2,460

$

— $

— $

2,460,659

2,119,734

1,093,413

337,132

1,077,773

190,422

266,329

7,533,757

204,010

508,342

405,763

393,566

241,761

351,663

32,362

9,949

9,345

467

—

4,914

66,282

22,952

6,327

15,280

6,624

265

11,820

63,268

12,090

3,077

2,007

3,166

684

919

24,403

26,131

8,117

6,829

2,706

3,968

12,875

60,626

—

—

—

—

—

17,406

17,406

—

—

—

—

—

—

—

—

—

—

—

—

64

64

—

—

—

—

—

—

—

2,164,186

1,106,439

348,484

1,081,406

191,106

289,632

7,641,912

253,093

522,786

427,872

402,896

245,994

376,358

2,228,999

Total commercial real estate

2,105,105

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by

U.S. government agencies

Home equity

242,823

10,271

12,409

831,008

27,454

1,123,965

—

—

—

—

—

—

159,955

754,375

489

6,256

160,444

760,631

Total residential mortgage

242,823

10,271

12,409

1,745,338

34,199

2,045,040

Consumer:

Indirect automobile

Other consumer

Total consumer

—

229,570

229,570

—

1,091

1,091

—

715

715

33,157

128,978

162,135

1,578

416

1,994

34,735

360,770

395,505

Total

$ 10,111,255

$

140,912

$

98,153

$

1,924,879

$

36,257

$ 12,311,456

130

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Impaired Loans

Loans are considered to be impaired when it is probable that the Company will not be able to collect all amounts due according 
to the contractual terms of the loan agreement. This includes all nonaccruing loans, all loans modified in a troubled debt 
restructuring and all loans repurchased from GNMA pool.

A summary of impaired loans follows (in thousands):

As of December 31, 2013
Recorded Investment

Unpaid
Principal
Balance

Total

With No
Allowance

With
Allowance

Related
Allowance

For the Year Ended
December 31, 2013

Average 
Recorded
Investment

Interest
Income
Recognized

Commercial:

Energy
Services
Wholesale/retail
Manufacturing
Healthcare
Integrated food services
Other commercial and

industrial
Total commercial

Commercial real estate:

Residential construction and

land development

Retail
Office
Multifamily
Industrial
Other real estate loans

Total commercial real estate

Residential mortgage:
Permanent mortgage

Permanent mortgage 
guaranteed by U.S. 
government agencies1

Home equity

Total residential mortgage

Consumer:

Indirect automobile
Other consumer

Total consumer

$

$

1,860
6,486
11,009
746
2,193
—

8,532
30,826

20,804
6,133
7,848
7
252
14,593

49,637

$

1,860
4,922
6,969
592
1,586
—

831
16,760

17,377
4,857
6,391
7
252
11,966

40,850

1,860
3,791
6,937
592
1,538
—

831
15,549

17,050
4,857
6,383
7
252
11,779

40,328

41,870

34,279

33,869

188,436
7,537
237,843

181,598
7,264
223,141

181,598
7,264
222,731

719
509
1,228

717
502
1,219

717
502
1,219

$

— $

1,131
32
—
48
—

—
1,211

327
—
8
—
—
187

522

410

—
—
410

—
—
—

— $
516
9
—
48
—

—
573

107
—
8
—
—
18

133

$

2,160
8,506
5,023
1,300
2,376
342

907
20,614

21,754
6,487
6,610
1,357
2,110
12,421

50,739

—
—
—
—
—
—

—
—

—
—
—
—
—
—

—

248

37,071

1,582

—
—
248

—
—
—

165,509
6,760
209,340

1,148
817
1,965

6,961
—
8,543

—
—
—

Total
1  All permanent mortgage loans guaranteed by U.S. government agencies are considered impaired as we do not expect full collection of 
contractual principal and interest. At December 31, 2013, $777 thousand of these loans are nonaccruing and $181 million are accruing 
based on the guarantee by U.S. government agencies.

279,827

319,534

282,658

281,970

2,143

954

$

$

$

$

$

$

$

8,543

Generally, no interest income is recognized on impaired loans until all principal balances, including amounts charged-off, have 
been recovered.

131

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As of December 31, 2012

Recorded Investment

Unpaid
Principal
Balance

Total

With No
Allowance

With
Allowance

Related
Allowance

For the Year Ended

December 31, 2012

Average 
Recorded
Investment

Interest
Income
Recognized

$

2,460

$

2,460

$

2,460

$

— $

— $

1,398

$

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and

industrial

Total commercial

Commercial real estate:

Residential construction and

land development

Retail

Office

Multifamily

Industrial

15,715

12,090

11,940

9,186

2,447

4,256

684

8,482

43,230

3,077

2,007

3,166

684

983

24,467

3,016

2,007

2,050

684

983

23,140

44,721

26,131

25,575

9,797

8,949

3,189

3,968

8,117

6,829

2,706

3,968

8,117

6,604

2,706

—

Other real estate loans

15,377

12,875

10,049

Total commercial real

estate

86,001

60,626

53,051

150

61

—

1,116

—

—

1,327

556

—

225

—

3,968

2,826

7,575

149

15

—

66

—

—

230

155

—

21

—

2,290

643

14,529

12,129

12,529

4,326

342

1,387

46,640

44,003

7,490

9,143

3,110

1,984

14,181

3,109

79,911

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

Residential mortgage:

Permanent mortgage

Permanent mortgage 
guaranteed by U.S. 
government agencies1

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

51,153

39,863

37,564

2,299

769

32,614

1,590

170,740

6,256

228,149

160,444

6,256

206,563

160,444

6,256

204,264

1,578

1,300

2,878

1,578

1,131

2,709

1,578

1,006

2,584

—

—

2,299

—

125

125

—

—

769

—

125

125

173,729

5,329

211,672

1,886

1,226

3,112

6,718

—

8,308

—

—

—

Total
1  All permanent mortgage loans guaranteed by U.S. government agencies are considered impaired as we do not expect full collection of 
contractual principal and interest. At December 31, 2012, $489 thousand of these loans are nonaccruing and $160 million are accruing 
based on the guarantee by U.S. government agencies.

294,365

283,039

360,258

341,335

11,326

4,233

$

$

$

$

$

$

$

8,308

132

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Troubled Debt Restructurings

A summary of troubled debt restructurings ("TDRs") by accruing status as of December 31, 2013 were as follows (in 
thousands):

As of December 31, 2013

Recorded
Investment

Performing
in Accordance
With Modified
Terms

Not
Performing 
in 
Accordance 
With 
Modified 
Terms

Amounts
Charged-Off
During the
Year Ended
December 31,
2013

Specific
Allowance

Nonaccruing TDRs:

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real estate

Residential mortgage:

Permanent mortgage

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

$

— $

— $

— $

2,235

235

391

—

—

771

3,632

10,148

4,359

5,059

—

—

5,011

24,577

18,697

4,045

22,742

629

379

1,008

852

89

—

—

—

173

1,114

1,444

3,141

3,872

—

—

2,885

11,342

12,214

3,531

15,745

555

203

758

1,383

146

391

—

—

598

2,518

8,704

1,218

1,187

—

—

2,126

13,235

6,483

514

6,997

74

176

250

— $

237

9

—

—

—

—

246

107

—

—

—

—

—

107

88

—

88

—

—

—

—

—

—

154

—

—

—

154

46

582

117

—

—

—

745

469

112

581

1

—

1

Total nonaccruing TDRs

$

51,959

$

28,959

$

23,000

$

441

$

1,481

Accruing TDRs:

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S.

government agencies

Total residential mortgage

Total accruing TDRs

—

54,322

54,322

54,322

—

13,384

13,384

13,384

—

40,938

40,938

40,938

—

—

—

—

—

—

—

—

Total TDRs

$

106,281

$

42,343

$

63,938

$

441

$

1,481

133

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A summary of troubled debt restructurings by accruing status as of December 31, 2012 were as follows (in thousands):

As of December 31, 2012

Recorded
Investment

Performing
in Accordance
With Modified
Terms

Not
Performing 
in 
Accordance 
With 
Modified 
Terms

Amounts
Charged-off
During the
Year Ended
December 31,
2012

Specific
Allowance

$

— $

— $

— $

— $

2,492

2,290

—

64

—

675

5,521

14,898

6,785

3,899

—

—

5,017

30,599

20,490

—

20,490

—

2,860

2,860

2,099

1,362

—

64

—

—

3,525

9,989

5,735

1,920

—

—

3,399

21,043

12,214

—

12,214

—

2,589

2,589

393

928

—

—

—

675

1,996

4,909

1,050

1,979

—

—

1,618

9,556

8,276

—

8,276

—

271

271

45

15

—

—

—

—

60

76

—

—

—

—

—

76

54

—

54

—

83

83

—

—

107

—

—

—

—

107

1,143

150

269

—

—

2,182

3,744

1,476

—

1,476

—

198

198

Nonaccruing TDRs:

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real estate

Residential mortgage:

Permanent mortgage

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

Total nonaccuring TDRs

$

59,470

$

39,371

$

20,099

$

273

$

5,525

Accruing TDRs:

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S.

government agencies

Total residential mortgage

Total accruing TDRs

—

38,515

38,515

38,515

—

8,755

8,755

8,755

—

29,760

29,760

29,760

—

—

—

—

—

—

—

—

Total TDRs

$

97,985

$

48,126

$

49,859

$

273

$

5,525

134

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Troubled debt restructurings generally consist of interest rates concessions, payment stream concessions or a combination of 
concessions to distressed borrowers. The following table details the recorded balance of loans at December 31, 2013 by class 
that were restructured during the year ended December 31, 2013 by primary type of concession (in thousands):

Year Ended December 31, 2013

Accruing

Nonaccrual

Payment
Stream

Combination
& Other

Total

Interest
Rate

Payment
Stream

Combination
& Other

Total

Total

$

— $

— $

— $

— $

— $

— $ — $

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

11,545

—

12,518

24,063

—

—

11,545

12,518

24,063

—

—

—

—

—

—

—

—

—

—

—

—

—

—

139

139

—

—

—

—

—

—

—

—

—

—

—

—

75

75

1,080

—

391

—

—

—

1,471

—

486

2,819

—

—

517

3,822

—

—

—

—

—

57

57

—

—

—

—

—

—

—

1,080

1,080

—

391

—

—

—

391

—

—

196

1,667

196

1,667

—

486

—

486

2,819

2,819

—

—

517

—

—

517

3,822

3,822

1,062

1,894

2,956

2,956

—

—

—

—

2,800

2,800

24,063

2,800

1,062

4,694

5,756

29,819

—

—

—

510

128

638

510

203

713

510

203

713

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and

industrial

Total commercial

Commercial real estate:

Residential construction
and land development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real

estate

Residential mortgage:

Permanent mortgage

Permanent mortgage
guaranteed by U.S.
government agencies

Home equity

Total residential
mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

Total

$

11,545

$

12,518

$

24,063

$

214

$

6,355

$

5,389

$ 11,958

$ 36,021

135

The following table details the recorded balance of loans by class that were restructured during the year ended December 31, 
2012 by primary type of concession (in thousands):

Accruing

Combination
& Other

Year Ended December 31, 2012

Nonaccrual

Interest Rate

Payment
Stream

Combination
& Other

Total

Total

$

— $

— $

— $

— $

— $

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

17,398

—

17,398

—

—

—

875

885

—

—

—

—

1,760

1,219

2,379

1,350

—

—

—

4,948

1,214

—

—

1,214

—

223

223

—

—

—

—

—

—

—

8,359

—

570

—

—

1,573

10,502

—

—

—

—

—

—

—

875

885

—

64

—

—

—

875

885

—

64

—

—

1,824

1,824

9,578

2,379

1,920

—

—

1,573

15,450

9,578

2,379

1,920

—

—

1,573

15,450

—

—

—

64

—

—

64

—

—

—

—

—

—

—

2,518

3,732

3,732

—

—

—

—

2,518

3,732

—

2,508

2,508

—

2,731

2,731

17,398

—

21,130

—

2,731

2,731

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land

development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgage guaranteed
by U.S. government agencies

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

Total

$

17,398

$

8,145

$

10,502

$

5,090

$

23,737

$

41,135

136

The following table summarizes, by loan class, the recorded investment at December 31, 2013 and 2012, respectively of loans 
modified as TDRs within the previous 12 months and for which there was a payment default during the years ended 
December 31, 2013 and 2012, respectively (in thousands):

Year Ended

December 31, 2013

December 31, 2012

Accruing

Nonaccrual

Total

Accruing

Nonaccrual

Total

$

— $

— $

— $

— $

— $

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land

development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgage guaranteed by

U.S. government agencies

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

23,918

—

23,918

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

875

885

—

—

—

—

—

875

885

—

—

—

—

1,760

1,760

2,000

2,379

1,350

—

—

—

2,000

2,379

1,350

—

—

—

5,729

5,729

2,692

2,692

1,080

1,080

—

391

—

—

164

1,635

—

391

—

—

164

1,635

—

486

—

486

2,819

2,819

—

—

517

3,822

586

—

—

517

3,822

586

—

590

23,918

17,251

590

—

—

—

17,251

—

1,176

25,094

17,251

2,692

19,943

115

40

155

115

40

155

—

—

—

—

462

462

—

462

462

Total

$

23,918

$

6,788

$ 30,706

$

17,251

$

10,643

$ 27,894

A payment default is defined as being 30 days or more past due. The table above includes loans that experienced a payment 
default during the period, but may be performing in accordance with the modified terms as of the balance sheet date. 

137

Nonaccrual & Past Due Loans

Past due status for all loan classes is based on the actual number of days since the last payment was due according to the 
contractual terms of the loans.

A summary of loans currently performing, loans past due and accruing and nonaccrual loans as of December 31, 2013 is as follows 
(in thousands):

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S. government

agencies

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

Past Due

Current

30 to 89
Days

90 Days
or More

Nonaccrual

Total

$

2,347,267

$

2,483

$

150

$

1,860

$

2,351,760

2,276,036

1,193,905

391,159

1,272,660

150,494

290,479

7,922,000

188,434

580,926

404,505

576,495

243,625

376,699

2,370,684

1,210

338

—

—

—

81

4,112

428

264

603

—

—

1,493

2,788

42

152

—

—

—

5

349

19

—

—

—

—

1,012

1,031

4,922

6,969

592

1,586

—

831

2,282,210

1,201,364

391,751

1,274,246

150,494

291,396

16,760

7,943,221

17,377

4,857

6,391

7

252

11,966

40,850

206,258

586,047

411,499

576,502

243,877

391,170

2,415,353

1,018,670

9,795

—

34,279

1,062,744

21,916

797,299

1,837,885

5,466

373,951

379,417

17,290

3,087

30,172

330

697

1,027

141,615

34

777

7,264

181,598

807,684

141,649

42,320

2,052,026

—

1

1

717

502

1,219

6,513

375,151

381,664

Total

$ 12,509,986

$

38,099

$

143,030

$

101,149

$ 12,792,264

138

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A summary of loans currently performing, loans past due and accruing and nonaccrual loans as of December 31, 2012 is as 
follows (in thousands):

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Integrated food services

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land development

Retail

Office

Multifamily

Industrial

Other real estate loans

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S. government

agencies

Home equity

Total residential mortgage

Consumer:

Indirect automobile

Other consumer

Total consumer

Past Due

Current

30 to 89
Days

90 Days
or More

Nonaccrual

Total

$ 2,454,928

$

3,071

$

200

$

2,460

$

2,460,659

2,150,386

1,103,307

346,442

1,077,022

190,416

288,522

7,611,023

226,962

514,252

417,866

400,151

242,026

358,030

2,159,287

1,710

5

35

1,040

6

127

5,994

—

349

3,177

39

—

2,092

5,657

—

50

—

178

—

—

428

—

68

—

—

—

3,361

3,429

12,090

3,077

2,007

3,166

684

983

2,164,186

1,106,439

348,484

1,081,406

191,106

289,632

24,467

7,641,912

26,131

8,117

6,829

2,706

3,968

12,875

60,626

253,093

522,786

427,872

402,896

245,994

376,358

2,228,999

1,075,687

8,366

49

39,863

1,123,965

26,560

752,100

1,854,347

31,869

358,308

390,177

13,046

2,275

23,687

1,273

1,327

2,600

120,349

—

489

6,256

160,444

760,631

120,398

46,608

2,045,040

15

4

19

1,578

1,131

2,709

34,735

360,770

395,505

Total

$ 12,014,834

$

37,938

$

124,274

$

134,410

$ 12,311,456

139

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(5) Premises and Equipment 

Premises and equipment at December 31 are summarized as follows (in thousands):

December 31,

2013

2012

Land

$

75,859

$

Buildings and improvements

Software

Furniture and equipment

Construction in progress

Subtotal

Less accumulated depreciation
Total

221,326

103,473

163,013

31,027

594,698

316,849
277,849

$

$

73,616

214,116

89,183

158,020

30,408

565,343

299,423
265,920

Depreciation expense of premises and equipment was $30 million, $33 million and $32 million for the years ended 
December 31, 2013, 2012 and 2011, respectively.

(6) Goodwill and Intangible Assets 

On August 15, 2012, the Company acquired a majority voting interest in a Delaware limited liability corporation and its 
wholly-owned subsidiary, a Tulsa-based aircraft parts supplier and repair facility. This company divested a portion of its 
business in 2013, included associated goodwill. 

On August 19, 2012, the Company acquired The Milestone Group, Inc. ("Milestone"), a Denver-based Registered Investment 
Adviser that provides wealth management services to high net worth customers in Colorado and Nebraska. 

The purchase price for these acquisitions totaled $37 million, including $24 million paid in cash and $13 million of contingent 
consideration. The purchase price allocation included $21 million of identifiable intangible assets  and $29 million of goodwill. 

The following table presents the original cost and accumulated amortization of intangible assets (in thousands):

December 31,

2013

2012

Core deposit premiums

$

33,749

$

Less accumulated amortization

Net core deposit premiums

Other identifiable intangible assets

Less accumulated amortization

Net other identifiable intangible assets

32,656

1,093

37,992

14,521

23,471

33,749

32,180

1,569

38,191

11,568

26,623

Total intangible assets, net

$

24,564

$

28,192

140

 
 
 
 
The net amortized cost of identifiable intangible assets assigned to the Company’s geographic markets as follows (in 
thousands):

Core deposit premiums:

Texas

Colorado

Arizona

Total core deposit premiums

December 31,

2013

2012

$

$

816

277

—

$

1,192

377

—

1,093

$

1,569

Other identifiable intangible assets:

Oklahoma

Colorado

Kansas/Missouri

Total other identifiable intangible assets

9,199

13,482

790

23,471

9,857

15,976

790

26,623

Total intangible assets, net

$

24,564

$

28,192

Expected amortization expense for intangible assets that will continue to be amortized (in thousands):

2014

2015

2016

2017

2018

Thereafter

Core
Deposit
Premiums

Other
Identifiable
Intangible 
Assets

$

432

393

247

21

—

—

$

2,290

$

2,290

2,290

2,059

1,595

12,947

$

1,093

$

23,471

$

Total

2,722

2,683

2,537

2,080

1,595

12,947

24,564

Goodwill assigned to the Company’s geographic markets as follows (in thousands):

Goodwill:

Oklahoma

Texas

New Mexico

Colorado

Arizona

Total goodwill

December 31,

2013

2012

$

10,387

$

240,122

15,273

77,555

16,422

12,607

240,122

15,273

77,555

16,422

$

359,759

$

361,979

141

 
 
 
 
 
 
 
 
 
 
 
The changes in the carrying value of goodwill by operating segment for year ended December 31, 2013 is as follows (in 
thousands):

Balance, December 31, 2011

Goodwill

Accumulated impairment losses

Commercial

Consumer

Wealth
Management

Total

$

266,728

$

39,251

$

29,850

$

335,829

—

266,728

(228)

39,023

—

29,850

(228)

335,601

Goodwill acquired during 2012

4,434

—

21,944

26,378

Balance, December 31, 2012

Goodwill

Accumulated impairment losses

271,162

—

271,162

39,251

(228)

39,023

51,794

—

51,794

362,207

(228)

361,979

Goodwill adjustments during 2013

(2,220)

—

—

(2,220)

Balance, December 31, 2013

Goodwill

Accumulated Impairment

268,942

—

39,251

(228)

51,794

—

359,987

(228)

$

268,942

$

39,023

$

51,794

$

359,759

The annual goodwill evaluations for 2013 and 2012 did not indicate impairment for any reporting unit. Economic conditions 
did not indicate that impairment existed for any identifiable intangible assets and therefore no impairment evaluation was 
performed.

(7) Mortgage Banking Activities 

Residential Mortgage Loan Production

The Company originates, markets and services conventional and government-sponsored residential mortgage loans. Generally, 
conforming fixed rate residential mortgage loans are held for sale in the secondary market and non-conforming and adjustable-
rate residential mortgage loans are held for investment. All residential mortgage loans originated for sale by the Company are 
carried at fair value based on sales commitments and market quotes. Changes in the fair value of mortgage loans held for sale 
are included in Other operating revenue – Mortgage banking revenue. Residential mortgage loans held for sale also includes the 
fair value of residential mortgage loan commitments and forward sale commitments which are considered derivative contracts 
that have not been designated as hedging instruments. The volume of mortgage loans originated for sale and secondary market 
prices are the primary drivers of originating and marketing revenue.

Residential mortgage loan commitments are generally outstanding for 60 to 90 days, which represents the typical period from 
commitment to originate a residential mortgage loan to when the closed loan is sold to an investor. Residential mortgage loan 
commitments are subject to both credit and interest rate risk. Credit risk is managed through underwriting policies and 
procedures, including collateral requirements, which are generally accepted by the secondary loan markets. Exposure to interest 
rate fluctuations is partially managed through forward sales of residential mortgage-backed securities and forward sales 
contracts. These latter contracts set the price for loans that will be delivered in the next 60 to 90 days.

142

 
The unpaid principal balance of residential mortgage loans held for sale, notional amounts of derivative contracts related to 
residential mortgage loans commitments and forward contract sales and their related fair values included in Mortgage loans 
held for sale on the Consolidated Balance Sheets were (in thousands):

December 31, 2013

December 31, 2012

Unpaid 
Principal 
Balance/
Notional

Fair Value

Unpaid 
Principal 
Balance/
Notional

Fair Value

Residential mortgage loans held for sale

$

192,266

$

193,584

$

269,718

$

281,935

Residential mortgage loan commitments

Forward sales contracts

258,873

435,867

2,656

4,306

356,634

598,442

12,733

(906)

  $

200,546

  $

293,762

No residential mortgage loans held for sale were 90 days or more past due or considered impaired as of December 31, 2013 or 
December 31, 2012. No credit losses were recognized on residential mortgage loans held for sale for years ended  
December 31, 2013, 2012 and 2011.

Mortgage banking revenue was as follows (in thousands):

Originating and marketing revenue:

Residential mortgage loans held for sale

Residential mortgage loan commitments

Forward sales contracts

Total originating and marketing revenue

Servicing revenue

Total mortgage banking revenue

Year Ended

2013

2012

2011

$

84,403

$

120,599

$

(10,070)

5,212

79,545

42,389

6,136

2,382

129,117

40,185

$

121,934

$

169,302

$

57,418

4,345

(9,781)

51,982

39,661

91,643

Originating and marketing revenue includes gain (loss) on residential mortgage loans held for sale and changes in the fair value 
of derivative contracts not designated as hedging instruments related to residential mortgage loan commitments and forward 
sales contracts. Servicing revenue includes servicing fee income and late charges on loans serviced for others.

Residential Mortgage Servicing

Mortgage servicing rights may be recognized when mortgage loans are originated pursuant to an existing plan for sale or, if no 
such plan exists, when the mortgage loans are sold. Mortgage servicing rights may also be purchased. Both originated or 
purchased mortgage servicing rights are initially recognized at fair value. The Company has elected to carry all mortgage 
servicing rights at fair value. Changes in the fair value are recognized in earnings as they occur. The unpaid principal balance of 
loans serviced for others is the primary driver of servicing revenue.

The following represents a summary of mortgage servicing rights (Dollars in thousands):

Number of residential mortgage loans serviced for others

2013

106,137

December 31,

2012

98,246

2011

95,841

Outstanding principal balance of residential mortgage loans serviced for others

$

13,718,942

$

11,981,624

$

11,300,986

Weighted average interest rate

Remaining term (in months)

4.40%

292

4.71%

289

5.19%

290

143

 
 
 
 
 
 
 
 
Activity in capitalized mortgage servicing rights during the three years ended December 31, 2013 is as follows (in thousands):

Balance, December 31, 2010

Additions, net

Change in fair value due to loan runoff

Change in fair value due to market changes

Balance, December 31, 2011

Additions, net

Change in fair value due to loan runoff

Change in fair value due to market changes

Balance, December 31, 2012

Additions, net

Change in fair value due to loan runoff

Change in fair value due to market changes

Balance, December 31, 2013

Purchased

Originated

Total

$

37,900

$

77,823

$

115,723

—

(4,699)

(14,298)

26,251

(10,045)

(26,149)

$

18,903

$

67,880

$

—

(4,164)

(1,763)

42,191

(14,788)

(7,447)

26,251

(14,744)

(40,447)

86,783

42,191

(18,952)

(9,210)

$

12,976

$

87,836

$

100,812

—

(3,029)

5,988

49,431

(16,601)

16,732

49,431

(19,630)

22,720

$

15,935

$

137,398

$

153,333

Changes in the fair value of mortgage servicing rights are included in Other operating revenue in the Consolidated Statements 
of Earnings. Changes in fair value due to loan runoff are included in Mortgage banking costs. Changes in fair value due to 
market changes are reported separately. Changes in fair value due to market changes during the period relate to assets held at 
the reporting date.

There is no active market for trading in mortgage servicing rights after origination. Fair value is determined by discounting the 
projected net cash flows. Significant assumptions used to determine fair value considered to be significant unobservable inputs 
were as follows:

Discount rate – risk-free rate plus a market premium

Prepayment rate – based upon loan interest rate, original term and

loan type

Loan servicing costs – annually per loan based upon loan type:

Performing loans

Delinquent loans

Loans in foreclosure

December 31,

2013

10.21%

2012

10.29%

6.66% - 26.19%

8.38% - 43.94%

$60 - $105

$150 - $500

$55 - $105

$135 - $500

$1,000 - $4,250

$875 - $4,250

Escrow earnings rate – indexed to rates paid on deposit accounts

with comparable average life

1.80%

0.87%

The Company is exposed to interest rate risk as benchmark residential mortgage interest rates directly affect the prepayment speeds 
used in valuing our mortgage servicing rights, which is partially managed through forward sales of residential mortgage-backed 
securities and forward sales contracts. A separate third party model is used to estimate prepayment speeds based on interest rates, 
housing turnover rates, estimated loan curtailment, anticipated defaults and other relevant factors. The prepayment model is updated 
daily for changes in market conditions and adjusted to better correlate with actual performance of BOK Financial’s servicing 
portfolio.

Stratification of the residential mortgage loan servicing portfolio and outstanding principal of loans serviced for others by 
interest rate at December 31, 2013 follows (in thousands):

Fair value

$

62,962

$

55,721

$

27,446

$

7,204

$

153,333

< 4.00%

4.00% - 4.99% 5.00% - 5.99%

> 5.99%

Total

Outstanding principal of loans serviced for others
Weighted average prepayment rate1
1  Annual prepayment estimates based upon loan interest rate, original term and loan type. Weighted average prepayment rate is determined 

$ 13,718,942

$ 1,202,231

$ 5,454,084

2,350,924

4,711,703

26.19%

7.85%

9.93%

6.66%

9.34%

$

$

by weighting the prepayment speed for each loan by its unpaid principal balance.

144

 
 
 
The interest rate sensitivity of our mortgage servicing rights and securities and derivative contracts held as an economic hedge is 
modeled over a range of +/- 50 basis points. At December 31, 2013, a 50 basis point increase in mortgage interest rates is expected 
to increase the fair value of our mortgage servicing rights, net of economic hedge by $2.1 million. A 50 basis point decrease in 
mortgage interest rates is expected to decrease the fair value of our mortgage servicing rights, net of economic hedge by $2.3 
million. In the model, changes in the value of servicing rights due to changes in interest rates assume stable relationships between 
residential mortgage rates and prepayment speeds. Changes in market conditions can cause variations from these assumptions. 
These factors and others may cause changes in the value of our mortgage servicing rights to differ from our expectations.

The aging status of our mortgage loans serviced for others by investor at December 31, 2013 follows (in thousands):

FHLMC

FNMA

GNMA

Other

Total

Current

30 to 59
Days

Past Due

60 to 89
Days

90 Days or
More

Total

$ 4,557,381

$

42,359

$

10,926

$

36,890

$

4,647,556

4,111,774

4,475,016

211,308

26,284

149,707

1,871

7,828

43,702

547

$ 13,355,479

$

220,221

$

63,003

$

20,658

18,113

4,578

80,239

4,166,544

4,686,538

218,304

$ 13,718,942  

The Company has off-balance sheet credit risk related to residential mortgage loans sold to U.S. government agencies with 
recourse prior to 2008 under various community development programs. These loans consist of first lien, fixed-rate residential 
mortgage loans underwritten to standards approved by the agencies including full documentation and originated under 
programs available only for owner-occupied properties. However, these loans have a higher risk of delinquency and loss given 
default than traditional residential mortgage loans. The Company no longer sells residential mortgage loans with recourse other 
than obligations under standard representations and warranties. The recourse obligation relates to loan performance for the life 
of the loan and the Company is obligated to repurchase the loan at the time of foreclosure for the unpaid principal balance plus 
unpaid interest. The principal balance of residential mortgage loans sold subject to recourse obligations totaled $191 million at 
December 31, 2013 and $227 million at December 31, 2012. At December 31, 2013, approximately 4% of the loans sold with 
recourse with an outstanding principal balance of $6.7 million were either delinquent more than 90 days, in bankruptcy or in 
foreclosure and 6% with an outstanding balance of $12 million were past due 30 to 89 days. A separate accrual for these off-
balance sheet commitments is included in Other liabilities in the Consolidated Balance Sheets. The provision for credit losses 
on loans sold with recourse is included in Mortgage banking costs in the Consolidated Statements of Earnings.

The activity in the accrual for losses on loans sold with recourse included in Other liabilities in the Consolidated Balance 
Sheets is summarized as follows (in thousands):

Beginning balance

Provision for recourse losses

Loans charged off, net

Ending balance

Year Ended

2013

2012

2011

$

$

11,359

$

18,683

$

565

(2,883)

(1,891)

(5,433)

9,041

$

11,359

$

16,667

8,611

(6,595)

18,683

The Company also has off-balance sheet obligation to repurchase or provide indemnification for residential mortgage loans 
sold to government sponsored entities due to standard representations and warranties made under contractual agreements.The 
Company has established an accrual for credit losses related to potential loan repurchases under representations and warranties 
that is included in Other liabilities in the Consolidated Balance Sheets and in Mortgage banking costs in the Consolidated 
Statements of Earnings. For 2013, the Company has repurchased 19 loans from the agencies for $2.1 million and recognized 
$333 thousand of related losses. In addition, the Company has paid indemnification for 14 loans and recognized $453 thousand 
of related losses during 2013. 

145

 
 
 
 
 
A summary of unresolved deficiency requests from the agencies and related accrual for credit losses follows (Dollars in 
thousands):

Number of unresolved deficiency requests

578

Aggregate outstanding principal balance subject to unresolved deficiency requests

$

69,288

$

Unpaid principal balance subject to indemnification by the Company

Accrual for credit losses related to potential loan repurchases under representations and warranties

3,200

8,845

389

44,831

1,233

5,291

December 31,

2013

2012

(8) Deposits 

Interest expense on deposits is summarized as follows (in thousands):

December 31,

2013

2012

2011

Transaction deposits

$

11,155

$

14,300

$

23,415

Savings

Time:

Certificates of deposits under $100,000

Certificates of deposits $100,000 and over

Other time deposits

Total time

Total

442

540

719

16,234

12,273

15,460

43,967

19,150

16,331

16,692

52,173

26,476

21,175

17,105

64,756

$

55,564

$

67,013

$

88,890

The aggregate amounts of time deposits in denominations of $100,000 or more at December 31, 2013 and 2012 were $1.8 
billion and $1.9 billion, respectively.

Time deposit maturities are as follows:  2014 – $1.2 billion, 2015 – $456 million, 2016 – $329 million, 2017 – $167 million, 
2018 – $204 million and $309 million thereafter. At December 31, 2013 and 2012, the Company had $186 million and $187 
million, respectively, in fixed rate, brokered certificates of deposits. The weighted-average interest rate paid on these 
certificates was 2.96% in 2013 and 3.17% in 2012.

The aggregate amount of overdrawn transaction deposits that have been reclassified as loan balances was $37 million at 
December 31, 2013 and $9.2 million at December 31, 2012.

146

 
 
 
 
(9) Other Borrowings 

Information relating to other borrowings is summarized as follows (dollars in thousands):

As of

Year Ended

December 31, 2013

December 31, 2013

Balance

Rate

Average
Balance

Rate

Maximum
Outstanding
At Any
Month End

Parent Company and Other Non-Bank Subsidiaries:

Other

Total Parent Company and Other Non-Bank Subsidiaries

$

—

—

—% $

326

326

Subsidiary Bank:

Funds purchased

Repurchase agreements

Other borrowings:

Federal Home Loan Bank advances

GNMA repurchase liability

Other

Total other borrowings

Subordinated debentures

Total subsidiary bank

868,081

813,454

1,005,650

18,113

16,590

1,040,353

0.04

0.05

0.19

5.50

2.35

347,802

5.11

3,069,690

866,062

811,996

1,661,424

15,741

16,502

1,693,667

347,717

3,719,442

—% $

—

—

0.10

0.06

0.20

5.43

2.54

0.27

2.51

0.41

997,536

881,033

2,451,197

21,055

17,092

347,802

Total other borrowed funds

$ 3,069,690

$ 3,719,768

0.40%

As of

Year Ended

December 31, 2012

December 31, 2012

Balance

Rate

Average
Balance

Rate

Maximum
Outstanding
At Any
Month End

Parent Company and Other Non-Bank Subsidiaries:

Other

Total Parent Company and Other Non-Bank Subsidiaries

$

10,500

10,500

1.50% $

394

394

Subsidiary Bank:

Funds purchased

Repurchase agreements

Other borrowings:

Federal Home Loan Bank advances

GNMA repurchase liability

Other

Total other borrowings

Subordinated debentures

Total subsidiary bank

1,167,416

887,030

604,897

20,046

16,332

641,275

347,633

0.05

0.07

0.23

5.44

5.10

2.40

1,512,711

1,072,650

104,925

33,768

16,577

155,270

363,699

3,043,354

3,104,330

1.11% $

10,500

1.11

0.14

0.09

0.31

5.41

2.91

3.79

0.65

1,810,793

1,272,151

604,897

47,840

16,761

398,897

Total other borrowings

$ 3,053,854

$ 3,104,724

0.65%

147

 
 
 
 
 
 
 
 
 
Parent Company and Other Non-Bank Subsidiaries:

Trust preferred debt

Other

Total Parent Company and Other Non-Bank Subsidiaries

Subsidiary Banks:

Funds purchased

Repurchase agreements

Other borrowings:

Federal Home Loan Bank advances

GNMA repurchase liability

Other

Total other borrowings

Subordinated debentures

Total subsidiary banks

As of

Year Ended

December 31, 2011

December 31, 2011

Balance

Rate

Average
Balance

Rate

Maximum
Outstanding
At Any
Month End

—% $

7,093

6.42% $

—

7,093

—

6.42

$

—

—

—

1,063,318

1,233,064

4,837

53,082

16,566

74,485

—

0.03

0.09

0.27

6.18

5.10

1,046,114

1,096,615

45,110

56,142

28,777

130,029

398,790

0.07

0.12

0.38

5.79

3.23

5.74

1.06

398,881

5.47

2,769,748

2,671,548

8,763

—

1,706,893

1,393,237

201,674

118,595

45,366

398,881

Total other borrowings

$ 2,769,748

$ 2,678,641

1.17%

Aggregate annual principal repayments at December 31, 2013 are as follows (in thousands):

Parent
Company 
and Other 
Non-bank 
Subsidiaries

Subsidiary
Bank

$

— $

2,705,823

—

—

—

—

—

122,032

525

226,820

575

13,915

$

— $

3,069,690

2014

2015

2016

2017

2018

Thereafter

Total

Funds purchased are unsecured and generally mature within one to ninety days from the transaction date. Securities repurchase 
agreements are recorded as secured borrowings that generally mature within ninety days and are secured by certain available 
for sale securities. There was no outstanding accrued interest payable related to repurchase agreements at December 31, 2013 
or December 31, 2012.

148

 
 
 
 
Additional information relating to securities sold under agreements to repurchase and related liabilities at December 31, 2013 
and 2012 is as follows (dollars in thousands):

Security Sold/Maturity

Amortized

Cost

Market

Value

Repurchase
Liability1

Average

Rate

December 31, 2013

U.S. Agency Securities:

Overnight1
Long-term

Total Agency Securities

Security Sold/Maturity

U.S. Agency Securities:

Overnight1
Long-term

Total Agency Securities

$

1,085,893

$ 1,075,821

—

—

$

1,085,893

$ 1,075,821

$

$

813,624

—

813,624

0.05%

—%

0.05%

December 31, 2012

Amortized

Cost

Market

Value

Repurchase
Liability1

Average

Rate

$

1,213,593

$ 1,242,314

—

—

$

1,213,593

$ 1,242,314

$

$

877,382

—

877,382

0.07 %

— %

0.07 %

1  BOK Financial maintains control over the securities underlying overnight repurchase agreements and generally transfers control over securities underlying 

longer-term dealer repurchase agreements to the respective counterparty.

Borrowings from the Federal Home Loan Banks are used for funding purposes. In accordance with policies of the Federal 
Home Loan Banks, BOK Financial has granted a blanket pledge of eligible assets (generally unencumbered U.S. Treasury and 
residential mortgage-backed securities, 1-4 family loans and multifamily loans) as collateral for these advances. The Federal 
Home Loan Banks have issued letters of credit totaling $297 million to secure BOK Financial’s obligations to depositors of 
public funds. The unused credit available to BOK Financial at December 31, 2013 pursuant to the Federal Home Loan Bank’s 
collateral policies is $2.3 billion.

The Company has a $100 million senior unsecured 364 day revolving credit facility with Wells Fargo Bank, National 
Association, administrative agent and other commercial banks (“the Credit Facility”). Interest on amounts outstanding under 
the Credit Facility is to be paid at a defined base rate minus 1.25% or LIBOR plus 1.00% based upon the Company’s 
option. Interest on amounts borrowed for certain acquisitions converted to a term loan at the Company's option is to be paid at a 
defined base rate minus 1.25% or LIBOR plus 1.25%. A commitment fee equal to 0.20% shall be paid quarterly on the unused 
portion of the credit commitment under the Credit Facility and there are no prepayment penalties. Any amounts outstanding at 
the end of the Credit Facility term shall be converted into a term loan which, except for amounts borrowed for certain 
acquisitions, shall be payable June 5, 2014. The Credit Facility contains customary representations and warranties, as well as 
affirmative and negative covenants, including limits on the Company’s ability to borrow additional funds, make investments or 
sell assets. These covenants also require BOKF to maintain minimum capital levels. At December 31, 2013, no amounts were 
outstanding under the Credit Facility and the Company met all of the covenants.

BOSC, Inc. has a borrowing agreement with Bank of New York Mellon ("BNY") to provide additional funding for its trading 
activities. Fundings are at the discretion of BNY with the amount of the advance and interest rate are negotiated at the time of 
the funding request. Fundings are fully secured by the qualifying securities and payable on demand. At December 31, 2012, no 
amounts was outstanding under this borrowing agreement at December 31, 2013 and $10.5 million was outstanding at 
December 31, 2012.

In 2007, the Bank issued $250 million of subordinated debt due May 15, 2017. Interest on this debt was based upon a fixed rate 
of 5.75% through May 14, 2012 and is based on a floating rate of three-month LIBOR plus 0.69% thereafter. The proceeds of 
this debt were used to fund the Worth National Bank and First United Bank acquisitions and to fund continued asset growth. At 
December 31, 2013, and December 31, 2012 $227 million of this subordinated debt remained outstanding. 

149

 
 
 
 
 
 
 
 
 
 
 
 
 
In 2005, the Bank issued $150 million of fixed rate subordinated debt due June 1, 2015. The cost of this subordinated debt, 
including issuance discounts and hedge loss is 5.56%. The proceeds of this debt were used to repay the unsecured revolving 
line of credit and to provide additional capital to support asset growth. During 2006, an interest rate swap was designated as a 
hedge of changes in fair value of the subordinated debt due to changes in interest rates. The Company received a fixed rate of 
interest and paid a variable rate based on 1-month LIBOR. This fair value hedging relationship was discontinued and the 
interest rate swap was terminated in April 2007. At December 31, 2013 and December 31, 2012, $122 million of this 
subordinated debt remains outstanding. 

The Company has a liability related to the repurchase of certain delinquent residential mortgage loans previously sold into 
GNMA mortgage pools. Interest is payable at rates contractually due to investors.

(10) Federal and State Income Taxes 

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities 
for financial reporting purposes and the amounts used for income tax purposes. Significant components of deferred tax assets 
and liabilities are as follows (in thousands):

December 31,

2013

2012

Deferred tax assets:

Available for sale securities mark to market

$

14,700

$

Stock-based compensation

Credit loss allowances

Valuation adjustments

Deferred book income

Deferred compensation

Other

Total deferred tax assets

8,100

75,600

35,300

3,500

60,100

29,500

—

9,100

86,100

45,100

7,200

45,100

31,300

226,800

223,900

Deferred tax liabilities:

Available for sale securities mark to market

Depreciation

Mortgage servicing rights

Lease financing

Other

Total deferred tax liabilities

—

17,300

72,200

23,200

18,500

131,200

Deferred tax assets in excess of deferred tax liabilities $

95,600

$

99,000

19,600

59,500

21,100

21,700

220,900

3,000

150

The significant components of the provision for income taxes attributable to continuing operations for BOK Financial are 
shown below (in thousands):

Current income tax expense:

Federal

State

Total current income tax expense

Deferred income tax expense:

Federal

State

Total deferred income tax expense

Year Ended December 31,

2013

2012

2011

$

125,412

$

159,706

$

137,802

14,381

139,793

19,103

178,809

16,085

153,887

15,915

1,590

17,505

8,664

1,267

9,931

3,882

742

4,624

Total income tax expense

$

157,298

$

188,740

$

158,511

The reconciliations of income (loss) attributable to continuing operations at the U.S. federal statutory tax rate to income tax 
expense are as follows (in thousands):

Amount:

Federal statutory tax

Tax exempt revenue

Effect of state income taxes, net of federal benefit

Utilization of tax credits

Bank-owned life insurance

Reduction of tax accrual

Other, net

Total

Year Ended December 31,

2013

2012

2011

$

166,680

$

190,003

$

156,917

(7,361)

10,937

(8,145)

(3,596)

(1,400)

183

(5,558)

13,684

(5,126)

(3,850)

(950)

537

(5,357)

11,198

(2,972)

(3,879)

(1,764)

4,368

$

157,298

$

188,740

$

158,511

Due to the favorable resolution of certain tax issues for the periods ended December 31, 2009 and 2008, BOK Financial 
reduced its tax accrual by $1.4 million and $1.0 million in 2013 and 2012, respectively, which was credited against current 
income tax expense.

Percent of pretax income:

Federal statutory tax

Tax exempt revenue

Effect of state income taxes, net of federal benefit

Utilization of tax credits

Bank-owned life insurance

Reduction of tax accrual

Other, net

Total

Year Ended December 31,

2013

2012

2011

35%

35%

35%

(1)

2

(2)

(1)

—

—

(1)

3

(1)

(1)

—

—

(1)

2

(1)

(1)

—

1

33%

35%

35%

151

 
 
 
 
 
 
A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows (in thousands):

2013

2012

2011

Balance as of January 1

$

12,275

$

12,230

$

Additions for tax for current year positions

Settlements during the period

Lapses of applicable statute of limitations

2,730

—

(2,947)

3,976

(1,000)

(2,931)

11,900

6,390

(2,510)

(3,550)

Balance as of December 31

$

12,058

$

12,275

$

12,230

Any of the above unrecognized tax benefits, if recognized, would affect the effective tax rate.

BOK Financial recognizes interest and penalties accrued related to unrecognized tax benefits in income tax expense. The 
Company recognized $1.2 million for 2013, $1.2 million for 2012 and $1.9 million for 2011 in interest and penalties. The 
Company had approximately $2.9 million accrued for the payment of interest and penalties at December 31, 2013 and 2012. 
Federal statutes remain open for federal tax returns filed in the previous three reporting periods. Various state income tax 
statutes remain open for the previous three to six reporting periods. 

The Internal Revenue Service completed an audit of the Company's federal income tax return for the year ended December 31, 
2008 during the first quarter 2012 with no adjustments. The Internal Revenue Service also completed its audit of the 
Company’s 2008 refund claim during the first quarter of 2013 with no adjustments.

(11) Employee Benefits 

BOK Financial sponsors a defined benefit cash balance Pension Plan for all employees who satisfy certain age and service 
requirements. Pension Plan benefits were curtailed as of April 1, 2006. No participants may be added to the plan and no 
additional service benefits will be accrued. During 2012, interest accrued on employees’ account balances at 5.25%. During 
2013, interest accrued on employees' account balances at a variable rate tied to the five-year trailing average of five-year 
Treasury Securities plus 1.5%. The rate has a floor of 2.5% and a ceiling of 5.0%. The 2013 quarterly variable rates ranged 
from 3.07% to 3.27%.

152

The following table presents information regarding this plan (in thousands):

Change in projected benefit obligation:

Projected benefit obligation at beginning of year

$

48,028

$

50,213

December 31,

2013

2012

Interest cost

Actuarial (gain) loss

Benefits paid

Plan amendments

Projected benefit obligation at end of year1,2
Change in plan assets:

Plan assets at fair value at beginning of year

Actual return on plan assets

Benefits paid

Plan assets at fair value at end of year

Funded status of the plan

Components of net periodic benefit costs:

Interest cost

Expected return on plan assets

Recognized prior service cost

Amortization of unrecognized net loss

$

$

$

$

$

$

1,532

(1,543)

(3,252)

—

44,765

45,920

6,144

(3,252)

48,812

4,047

1,532

(2,185)

(1,175)

3,830

Net periodic pension cost
1  Projected benefit obligation equals accumulated benefit obligation.
2  Projected benefit obligation is based on January 1 measurement date.

2,002

$

1,925

2,786

(2,194)

(4,702)

48,028

43,859

4,255

(2,194)

45,920

(2,108)

1,925

(2,062)

—

3,461

3,324

$

$

$

$

$

$

Weighted-average assumptions as of December 31:

2013

2012

Discount rate

Expected return on plan assets

4.05%

6.00%

3.36%

5.25%

As of December 31, 2013, expected future benefit payments related to the Pension Plan were as follows (in thousands):

2014

2015

2016

2017

2018

Thereafter

$

3,886

3,713

3,386

3,351

3,488

40,394

$ 58,218

Assets of the Pension Plan consist primarily of shares in the Cavanal Hill Balanced Fund. The stated objective of this fund is to 
provide an attractive total return through a broadly diversified mix of equities and bonds. The typical portfolio mix is 
approximately 60% equities and 40% bonds. The net asset value of shares in the Cavanal Hill Funds is reported daily based on 
market quotations for the Fund’s securities. If market quotations are not readily available, the securities’ fair values are 
determined by the Fund’s pricing committee. The inception-to-date return on the fund, which is used as an indicator when 
setting the expected return on plan assets, was 7.34%. As of December 31, 2013, the expected return on plan assets for 2013 is 
6.00%. The maximum allowed Pension Plan contribution for 2013 was $23 million. No minimum contribution was required for 
2013, 2012 or 2011.  We expect approximately $0.6 million of net pension costs currently in accumulated other comprehensive 
income to be recognized as net periodic pension cost in 2014.

153

 
 
 
 
 
 
Employee contributions to the Thrift Plan are eligible for Company matching equal to 6% of base compensation, as defined in 
the plan. The Company-provided matching contribution rates range from 50% for employees with less than four years of 
service to 200% for employees with 15 or more years of service. Additionally, a maximum Company-provided, non-elective 
annual contribution of up to $750 is made for employees whose annual base compensation is less than $40,000. Total non-
elective contributions were $738 thousand for 2013, $802 thousand for 2012 and $933 thousand for 2011.

Participants may direct investments in their accounts to a variety of options, including a BOK Financial common stock 
fund. Employer contributions, which are invested in accordance with the participant’s investment options, vest over five 
years. Thrift Plan expenses were $18.1 million for 2013, $16.8 million for 2012 and $15.4 million for 2011.

BOK Financial offers numerous incentive compensation plans that are aligned with the Company’s growth 
strategy. Compensation awarded under these plans may be based on defined formulas, other performance criteria or 
discretionary. Incentive compensation is designed to motivate and reinforce sales and customer service behavior in all 
markets. Earnings were charged $151.1 million in 2013, $153.9 million in 2012, and $117.8 million in 2011 for incentive 
compensation plans.

(12) Stock Compensation Plans 

The shareholders and Board of Directors of BOK Financial have approved various stock-based compensation plans. An 
independent compensation committee of the Board of Directors determines the number of awards granted to the Chief 
Executive Officer and other senior executives. Stock-based compensation is granted to other officers and employees as 
determined by the Chief Executive Officer.

These awards include stock options subject to vesting requirements and non-vested shares. Generally, one-seventh of the 
options awarded vest annually and expire 3 years after vesting. Additionally, stock options that vest in two years and expire 45 
days after vesting have been awarded. Non-vested shares vest 3 to 5 years after the grant date. The holders of these non-vested 
shares may be required to retain the shares for 2 years after vesting.

The Chief Executive Officer and other senior executives participate in an Executive Incentive Plan ("EIP"). The number of 
options and non-vested shares may increase or decrease based upon the Company’s growth in earnings per share over a three-
year period compared to the median growth in earnings per share for a designated peer group of financial institutions and other 
individual performance factors.

154

The following table presents stock options outstanding during 2013, 2012 and 2011 under these plans (in thousands, except for 
per share data):

Weighted-
Average
Exercise
Price

Aggregate
Intrinsic
Value

Number

Options outstanding at December 31, 2010

3,135,334

$45.62

$

24,405

Options awarded

Options exercised

Options forfeited

Options expired

185,007

(576,518)

(60,005)

(62,471)

55.94

44.35

47.93

54.13

Options outstanding at December 31, 2011

2,621,347

$47.01

$

20,769

Options awarded

Options exercised

Options forfeited

Options expired

67,155

(708,295)

(22,559)

(66,862)

58.76

45.32

50.36

45.97

Options outstanding at December 31, 2012

1,890,786

$48.29

$

11,748

Options awarded

Options exercised

Options forfeited

Options expired

81,492

(608,663)

(219,342)

(9,168)

55.74

48.00

47.65

50.61

Options outstanding at December 31, 2013

1,135,105

$49.09

Options vested at:

December 31, 2011

December 31, 2012

December 31, 2013

825,682

601,367

424,459

$46.72

47.99

49.49

$

$

19,564

6,779

3,890

7,146

The following table summarizes information concerning currently outstanding and vested stock options:

Options Outstanding

Weighted

Average

Weighted

Remaining

Number

Contractual

Average

Exercise

Outstanding

Life (years)

Price

Number

Vested

Options Vested

Weighted

Average

Exercise

Price

Weighted

Average

Remaining

Contractual

Life (years)

1,267

84,725

134,485

233,739

214,483

253,607

47,581

83,726

81,492

0.02

1.42

2.11

2.88

2.99

3.44

3.84

5.18

6.03

$37.74

47.12

54.33

48.46

55.94

36.65

48.30

58.76

55.74

1,267

84,725

74,447

80,747

102,311

61,449

11,007

8,506

—

$37.74

47.12

54.33

48.46

55.94

36.65

48.30

58.76

—

0.02

1.42

1.37

1.66

0.74

1.64

1.51

2.03

0

Range of

Exercise

Prices

$37.74

45.15 - 47.34

54.33

48.46

55.94

36.65

48.30

58.76

55.74

The aggregate intrinsic value of options exercised was $8.5 million for 2013, $8.3 million for 2012 and $5.5 million for 2011.  
Compensation expense for stock options is generally recognized based on the fair value of options granted over the options’ 
vesting period. 

155

 
 
 
 
 
 
 
 
 
 
The fair value of options was determined as of the date of grant using a Black-Scholes option pricing model with the following 
weighted average assumptions:

2013

2012

2011

Average risk-free interest rate1
Dividend yield

Volatility factors

Weighted average expected life

0.89%

2.80%

0.272
4.9 years

Weighted average fair value

$

9.67

$

0.93%

2.20%

0.280

1.87%

1.80%

0.268

4.9 years
11.48

4.9 years
11.92

$

1  Average risk-free interest rate represents U.S. Treasury rates matched to the expected life of the options.

Compensation expense recognized on stock options totaled $1.3 million for 2013, $4.1 million for 2012 and $4.3 million for 
2011. Compensation cost of stock options granted that may be recognized as compensation expense in future years totaled $1.9 
million at December 31, 2013. Subject to adjustments for forfeitures, we expect to recognize compensation expense for current 
outstanding options of $865 thousand in 2014, $504 thousand in 2015, $299 thousand in 2016, $166 thousand in 2017, $66 
thousand in 2018 and $20 thousand thereafter.

The following represents a summary of the non-vested stock awards as of December 31, 2013 (in thousands):

Non-vested at January 1, 2013

   Granted

   Lapsed

   Forfeited

Non-vested at December 31, 2013

Weighted
Average
Grant Date
Fair Value

$55.84

35.93

49.95

Shares

592,831

211,791

(66,648)

(89,985)

647,989

Compensation expense recognized on non-vested shares totaled $6.9 million for 2013, $5.6 million for 2012 and $5.7 million 
for 2011.  Unrecognized compensation cost of non-vested shares totaled $15.3 million at December 31, 2013.  Subject to 
adjustment for forfeitures, we expect to recognize compensation expense of $7.0 million in 2014, $6.3 million in 2015, $1.8 
million in 2016, $175 thousand in 2017 and none thereafter.

BOK Financial permits certain executive officers to defer recognition of taxable income from their stock-based compensation. 
Deferred compensation may also be diversified into investments other than BOK Financial common stock.

Stock-based compensation subject to these deferral plans is recognized as a liability award rather than as an equity 
award. Compensation expense is based on the fair value of the award recognized over the vesting period. The recorded 
obligation for liability awards totaled $120 thousand at December 31, 2013 and $87 thousand at December 31, 
2012. Compensation cost of liability awards was an expense of $343 thousand in 2013, $530 thousand in 2012 and $760 
thousand in 2011.

On April 26, 2011 shareholders approved the BOK Financial Corporation 2011 True-Up Plan. The True-Up Plan was intended 
to address inequality in the EIP which had been approved by shareholders in 2003 as a result of certain peer banks that 
performed poorly during the most recent economic cycle. Performance goals for the EIP are based on the Company's earnings 
per share growth compared to peers and business unit performance. As the economy improves and credit losses normalize, peer 
banks were expected to experience significant comparative earnings per share percentile increases. This "bounce-back" effect 
would have resulted in the unanticipated result of no annual bonuses in the years 2011, 2012 and 2013 and the forfeiture of 
long-term incentive awards for 2010 and 2011 in their entirety, despite BOK Financial's strong annual earnings growth through 
the economic cycle while many peers experienced negative or declining earnings. The True-Up Plan was designed to adjust 
annual and long-term performance-based incentive compensation for certain senior executives either upward or downward 
based on the earnings per share performance and compensation of comparable senior executives at peer banks for 2006 through 
2013. Compensation expense is determined by ranking BOK Financial's earnings per share to peer banks and then aligning 
compensation with the peer bank that most closely relates to BOK Financial's earnings per share performance. Based on 
currently available information, the Company has accrued $69 million for the True-Up Plan liability. The final amount due 
under the 2011 True-Up Plan will be determined as of December 31, 2013 based on information that will be published by peer 
banks during the first quarter of 2014. The final amounts due under the 2011 True-Up Plan will be distributed in May, 2014. 

156

 
 
During January 2014, BOK Financial awarded 206,546 share of non-vested stock with a fair value per award of $64.37. The 
aggregate compensation cost of these awards totaled approximately $13.3 million. This cost will be recognized over the vesting 
periods, subject to adjustments for forfeitures. Non-vested shares awarded in January, 2014 generally cliff vest in 3 years and 
are subject to a 2 year holding period after vesting. 

(13) Related Parties 

In compliance with applicable regulations, the Company may extend credit to certain executive officers, directors, principal 
shareholders and their affiliates (collectively referred to as “related parties”) in the ordinary course of business under 
substantially the same terms as comparable third-party lending arrangements. The Company’s loans to related parties do not 
involve more than the normal credit risk and there are no nonaccruing or impaired related party loans outstanding at 
December 31, 2013 or 2012.

Activity in loans to related parties is summarized as follows (in thousands):

Year Ended December 31,

2013

2012

Beginning balance

$

49,943

$

Advances

292,393

99,340

644,715

Payments
Adjustments1
Ending balance
1  Adjustments generally consist of changes in status as a related party.  

(253,645)

(684,942)

(9,170)

49,943

88,691

—

$

$

Certain related parties are customers of the Company for services other than loans, including consumer banking, corporate 
banking, risk management, wealth management, brokerage and trading, or fiduciary/trust services. The Company engages in 
transactions with related parties in the ordinary course of business in compliance with applicable regulations.

The Company rents office space in facilities owned by affiliates of Mr. Kaiser, its Chairman and principal shareholder. Lease 
payments totaled $952 thousand for 2013, $1.1 million for 2012 and $1.1 million for 2011.

In 2008, the Company entered into a $25 million loan commitment with the Tulsa Community Foundation (“TCF”) to be 
secured by tax-exempt bonds purchased from the Tulsa Stadium Trust (the “Stadium Trust”) by TCF. The Stadium Trust is an 
Oklahoma public trust, of which the City of Tulsa is the sole beneficiary. Stacy C. Kymes, Executive Vice President and Chief 
Credit Officer of the Company, is Chairman of the Stadium Trust.

Cavanal Hill Investment Management, Inc., a wholly-owned subsidiary of the Bank, is the administrator to and investment 
advisor for the Cavanal Hill Funds (the "Funds"), a diversified, open-ended investment company established as a business trust 
under the Investment Company Act of 1940 (the "1940 Act"). The Bank is custodian and BOSC, Inc. is distributor for the 
Funds. The Funds’ products are offered to customers, employee benefit plans, trusts and the general public in the ordinary 
course of business. Approximately 99% of the Funds’ assets of $2.8 billion are held for the Company's clients. A Company 
executive officer serves on the Funds' board of trustees and officers of the Bank serve as president and secretary of the Funds. A 
majority of the members of the Funds’ board of trustees are, however, independent of the Company and the Funds are managed 
by its board of trustees.

157

 
(14)  Commitments and Contingent Liabilities 

Litigation Contingencies

In an opinion dated October 11, 2011, the Oklahoma Supreme Court invalidated, pursuant to a petition brought by certain 
taxpayers, a $7.1 million settlement agreement between the Bank and the City of Tulsa (“the City”). The agreement settled 
claims asserted by the Bank against the City and against the Tulsa Airports Improvement Trust ("the Trust") related to a 
defaulted loan made by the Bank to a start-up airline. The Trust agreed to purchase the loan and its collateral from the Bank in 
the event of a default by the airline. The settlement amount was fully accrued for in 2011 in the accrual for off-balance sheet 
credit risk. On July 18, 2012, the Company paid the $7.1 million to the City. 

As a member of Visa, BOK Financial is obligated for a proportionate share of certain covered litigation losses incurred by Visa 
under a retrospective responsibility plan. A contingent liability was recognized for the Company’s share of Visa’s covered 
litigation liabilities. Visa funded an escrow account to cover litigation claims, including covered litigation losses under the 
retrospective responsibility plan, with proceeds from its initial public offering in 2008 and from available cash. 

BOK Financial currently owns 251,837 Visa Class B shares which are convertible into Visa Class A shares after the final 
settlement of all covered litigation. Class B shares may be diluted in the future if the escrow fund is not adequate to cover 
future covered litigation costs. Therefore, no value has been currently assigned to the Class B shares and no value may be 
assigned until the Class B shares are converted into a known number of Class A shares.

In July 2012, Visa announced it had reached an agreement in principle to resolve pending litigation and provide for settlement 
payments from the previously funded litigation escrow account. In conjunction with this agreement, Visa deposited an 
additional $150 million to the litigation escrow account which reduced the exchange rate to approximately 0.4206 Class A 
shares for each Class B share.

In the ordinary course of business, BOK Financial and its subsidiaries are subject to legal actions and complaints. Management 
believes, based upon the opinion of counsel, that the actions and liability or loss, if any, resulting from the final outcomes of the 
proceedings, will not have a material effect on the Company’s financial condition, results of operations or cash flows.

Alternative Investment Commitments

The Company sponsors two private equity funds and invests in several tax credit entities and other funds as permitted by 
banking regulations. Consolidation of these investments is based on the variable interest model determined by the nature of the 
entity. Variable interest entities are generally defined as entities that either do not have sufficient equity to finance their 
activities without support from other parties or whose equity investors lack a controlling financial interest. Variable interest 
entities are consolidated based on the determination that the Company is the primary beneficiary including the power to direct 
the activities that most significantly impact the variable interest's economic performance and the obligation to absorb losses of 
the variable interest or the right to receive benefits of the variable interest that could be significant to the variable interest.

BOKF Equity, LLC, an indirect wholly-owned subsidiary, is the general partner of two consolidated private equity funds (“the 
Funds”). The Funds provide alternative investment opportunities to certain customers, some of which are related parties, 
through unaffiliated limited partnerships. These unaffiliated limited partnerships generally invest in distressed assets, asset buy-
outs or venture capital companies. As general partner, BOKF Equity, LLC has the power to direct activities that most 
significantly affect the Funds' performance and contingent obligations to make additional investments totaling $5.9 million at 
December 31, 2013. Substantially all of the obligations are offset by limited partner commitments. The Company does not 
accrue its contingent liability to fund investments. The Volcker Rule in Title VI of the Dodd-Frank Act will limit both the 
amount and structure of these type of investments. 

Consolidated tax credit entities represent the Company's interest in entities earning federal new market tax credits related to 
qualifying loans for which the Company has the power to direct the activities that most significantly impact the variable 
interest's economic performance of the entity including being the primary beneficiary of or the obligation to absorb losses of 
the variable interest that could be significant to the variable interest. The creditors underlying the other borrowings of 
consolidated tax credit entities do not have recourse to the general credit of BOKF.

158

The Company also has interests in various unrelated alternative investments generally consisting of unconsolidated limited 
partnership interest in or loans to entities for which investment return is in the form of tax credits or that invest in distressed 
real estate loans and properties, energy development, venture capital and other activities. The Company is prohibited by 
banking regulations from controlling or actively managing the activities of these investments and the Company's maximum 
exposure to loss is restricted to its investment balance. The Company's obligation to fund alternative investments is included in 
Other liabilities in the Consolidated Balance Sheets. The Company's ability to hold these investments will be curtailed by the 
Volcker Rule.

A summary of consolidated and unconsolidated alternative investments as of December 31, 2013 and December 31, 2012 is as 
follows (in thousands):

December 31, 2013

Loans

Other
assets

Other
liabilities

Other
borrowings

Non-
controlling
interest

Consolidated:

Private equity funds

$

— $

27,341

$

— $

— $

23,036

Tax credit entities

Other

10,000

—

13,448

9,178

—

—

10,964

—

9,869

2,019

Total consolidated

$

10,000

$

49,967

$

— $

10,964

$

34,924

Unconsolidated:

Tax credit entities

Other

Total unconsolidated

$

$

27,319

—

27,319

$

$

90,260

9,257

99,517

$

$

35,776

1,681

37,457

$

$

— $

—

— $

—

—

—

December 31, 2012

Loans

Other
assets

Other
liabilities

Other
borrowings

Non-
controlling
interest

Consolidated:

Private equity funds

$

— $

28,169

$

— $

— $

Tax credit entities

Other

10,000

—

13,965

8,952

—

—

10,964

—

Total consolidated

$

10,000

$

51,086

$

— $

10,964

$

23,691

10,000

2,130

35,821

Unconsolidated:

Tax credit entities

Other

Total unconsolidated

$

$

22,354

—

22,354

$

$

78,109

9,113

87,222

$

$

43,052

1,802

44,854

$

$

— $

—

— $

—

—

—

Other Commitments and Contingencies

At December 31, 2013, Cavanal Hill Funds’ assets included $884 million of U.S. Treasury, $1.2 billion of cash management 
and $314 million of tax-free money market funds. Assets of these funds consist of highly-rated, short-term obligations of the 
U.S. Treasury, corporate issuers and U.S. states and municipalities. The net asset value of units in these funds was $1.00 at 
December 31, 2013. An investment in these funds is not insured by the Federal Deposit Insurance Corporation or guaranteed by 
BOK Financial or any of its subsidiaries. BOK Financial may, but is not obligated to purchase assets from these funds to 
maintain the net asset value at $1.00. No assets were purchased from the funds in 2013 or 2012.

159

Cottonwood Valley Ventures, Inc. (“CVV, Inc.”), an indirectly wholly-owned subsidiary of BOK Financial, is being audited by 
the Oklahoma Tax Commission (“OTC”) for tax years 2007 through 2009. CVV, Inc. is a qualified venture capital company 
under the applicable Oklahoma statute. As authorized by the statute, CVV, Inc. guarantees transferable Oklahoma state income 
tax credits by providing direct debt financing to private companies which qualify as statutory business ventures. Due to certain 
statutory limitations on utilization of such credits, CVV, Inc. must sell the majority of the credits to provide the economic 
incentives provided for by the statute. During 2012, CVV, Inc. and credit purchasers settled the assessment related to the 2008 
tax credits disallowed with no material adverse impact to the consolidated financial statements. Management does not 
anticipate that the remaining issue under audit will have a material adverse impact to the consolidated financial statements.

Total rent expense for BOK Financial was $23.5 million in 2013, $21.7 million in 2012 and $20.6 million in 2011. The Bank is 
obligated under a long-term lease for its bank premises in downtown Tulsa. The lease term, which began November 1, 1976, is 
for fifty-seven years with an option to terminate in 2024 with a two-year prior written notice. At December 31, 2013, future 
minimum lease payments for premises under operating leases were as follows: $23.8 million in 2014, $23.9 million in 2015, 
$21.5 million in 2016, $17.9 million in 2017, $13.8 million in 2018 and $113.0 million thereafter. Premises leases may include 
options to renew at then current market rates and may include escalation provisions based upon changes in consumer price 
index or similar benchmarks.

The Federal Reserve Bank requires member banks to maintain certain minimum average cash balances. Member banks may 
satisfy reserve balance requirements through it holdings of vault cash and balance maintained directly with a Federal Reserve 
Bank. The combined average balance of vault cash and balances held at the Federal Reserve Bank were $830 million for the 
year ended December 31, 2013 and $733 million for the year ended December 31, 2012.

BOSC, Inc., a wholly-owned subsidiary of BOK Financial, is an introducing broker to Pershing, LLC for retail equity 
investment transactions. As such, it has indemnified Pershing, LLC against losses due to a customer's failure to settle a 
transaction or to repay a margin loan. All unsettled transaction and margin loans are secured as required by applicable 
regulation. The amount of customer balances subject to indemnification totaled $1.4 million at December 31, 2013.

The Company agreed to guarantee rents totaling $28.7 million through September of 2017 to the City as owner of a building 
immediately adjacent to the Bank’s main office for space currently rented by third-party tenants in the building. All rent 
payments are current. Remaining guaranteed rents totaled $11.2 million at December 31, 2013. Current leases expire or are 
subject to lessee termination options at various dates in 2014. Our obligation under the agreement would be affected by lessee 
decisions to exercise these options. In return for this guarantee, the Company will receive 80% of net cash flow as defined in an 
agreement with the City through September 2017 from rental of space that was vacant at the inception of the agreement. The 
maximum amount that the Company may receive under this agreement is $4.5 million.

The Company has agreed to purchase approximately $13 million of Oklahoma income tax credits from certain operators of 
zero emission power facilities in 2014 related to power produced during 2013. Tax credits are generated based on power sold to 
unrelated third parties and are transferable for a period of ten years following the year of creation. Tax credits will be sold to 
qualifying taxpayers as BOK Financial is limited by statute on the amount of credits that may be utilized. Oklahoma statutes 
were amended in May 2013, so that beginning in the year 2014, transferable credits will no longer be generated by zero 
emission power facilities. Prior to the amended statute, the Company anticipated credits would be purchased through 2022 
under long-term contracts with the producers. The agreements contained provisions that they may be terminated in the event of 
changes in federal law or Oklahoma statutes invalidating the tax credits or their transferability. 

(15) Shareholders Equity 

Preferred Stock

One billion shares of preferred stock with a par value of $0.00005 per share are authorized. The Series A Preferred Stock has no 
voting rights except as otherwise provided by Oklahoma corporate law and may be converted into one share of Common Stock 
for each 36 shares of Series A Preferred Stock at the option of the holder. Dividends are cumulative at an annual rate of ten 
percent of the $0.06 per share liquidation preference value when declared and are payable in cash. Aggregate liquidation 
preference is $15 million. No Series A Preferred Stock was outstanding in 2013, 2012 or 2011.

160

 
 
Common Stock

Common stock consists of 2.5 billion authorized shares with a $0.00006 par value. Holders of common shares are entitled to 
one vote per share at the election of the Board of Directors and on any question arising at any shareholders’ meeting and to 
receive dividends when and as declared. Additionally, regulations restrict the ability of national banks and bank holding 
companies to pay dividends.

Subsidiary Bank

The amounts of dividends that BOK Financial’s subsidiary bank can declare and the amounts of loans the subsidiary bank can 
extend to affiliates are limited by various federal banking regulations and state corporate law. Generally, dividends declared 
during a calendar year are limited to net profits, as defined, for the year plus retained profits for the preceding two years. The 
amounts of dividends are further restricted by minimum capital requirements. Based on the most restrictive limitations as well 
as management’s internal capital policy, at December 31, 2013, BOKF subsidiaries could declare up to $158 million of 
dividends without regulatory approval. The subsidiary bank declared and paid dividends of $225 million in 2013, $275 million 
in 2012 and $270 million in 2011.

As defined by banking regulations, loan commitments and equity investments to a single affiliate may not exceed 10% of 
unimpaired capital and surplus and loan commitments and equity investments to all affiliates may not exceed 20% of 
unimpaired capital and surplus. All loans to affiliates must be fully secured by eligible collateral. At December 31, 2013, loan 
commitments and equity investments were limited to $229 million to a single affiliate and $459 million to all affiliates. The 
largest loan commitment and equity investment to a single affiliate was $220 million and the aggregate loan commitments and 
equity investments to all affiliates were $334 million. The largest outstanding amount to a single affiliate at December 31, 2013 
was $22 million and the total outstanding amounts to all affiliates were $27 million. At December 31, 2012, total loan 
commitments and equity investments to all affiliates were $330 million and the total outstanding amounts to all affiliates were 
$68 million.

Regulatory Capital

BOK Financial and the Bank are subject to various capital requirements administered by the federal banking agencies. Failure 
to meet minimum capital requirements can initiate certain mandatory and additional discretionary actions by regulators that 
could have a material effect on BOK Financial's operations. These capital requirements include quantitative measures of assets, 
liabilities and certain off-balance sheet items. The capital standards are also subject to qualitative judgments by regulators about 
components, risk weightings and other factors.

For a banking institution to qualify as well capitalized, Tier I, Total and Leverage capital ratios must be at least 6%, 10% and 
5%, respectively. Tier I capital consists primarily of common stockholders' equity, excluding unrealized gains or losses on 
available for sale securities, less goodwill, core deposit premiums and certain other intangible assets. Total capital consists 
primarily of Tier I capital plus preferred stock, subordinated debt and allowances for credit losses, subject to certain limitations. 
The Bank exceeded the regulatory definition of well capitalized as of December 31, 2013 and December 31, 2012.

A summary of regulatory capital levels follows (dollars in thousands):

As of December 31,

2013

2012

Total Capital (to Risk Weighted Assets):

Consolidated

BOKF, NA

$

3,017,022

15.56% $

2,877,949

2,293,673

11.88

2,296,451

Tier I Capital (to Risk Weighted Assets):

Consolidated

BOKF, NA

Tier I Capital (to Average Assets):

Consolidated

BOKF, NA

$

2,668,981

13.77% $

2,430,671

1,946,247

10.08

1,849,769

$

2,668,981

10.05% $

2,430,671

1,946,247

7.38

1,849,769

15.13%

12.13

12.78%

9.77

9.01%

6.89

161

 
 
 
 
 
Accumulated Other Comprehensive Income (Loss)

AOCI includes unrealized gains and losses on available for sale ("AFS") securities. Unrealized gain (loss) on AFS securities 
also includes non-credit related unrealized losses on AFS securities for which an other-than-temporary impairment has been 
recorded in earnings. AOCI also includes unrealized gains on AFS securities that were transferred from AFS to investment 
securities in the third quarter of 2011. Such amounts will be amortized over the estimated remaining life of the security as an 
adjustment to yield, offsetting the related accretion of discount on the transferred securities. Unrealized losses on employee 
benefit plans will be reclassified into income as pension plan costs are recognized over the remaining service period of plan 
participants. Accumulated losses on the interest rate lock hedge of the 2005 subordinated debt issuance will be reclassified into 
income over the ten-year life of the debt. Gains and losses in AOCI are net of deferred income taxes.

A rollforward of the components of accumulated other comprehensive income (loss) is included as follows (in thousands):

Balance, December 31, 2010

Net change in unrealized gain (loss)

Transfer of net unrealized gain from AFS to investment

securities

Reclassification adjustments included in earnings:

Interest revenue, Investment securities, Taxable securities

Interest expense, Subordinated debentures

Net impairment losses recognized in earnings

Gain on available for sale securities, net

Other comprehensive income (loss), before income taxes
Federal and state income tax1
Other comprehensive income (loss), net of income taxes

Balance, December 31, 2011

Net change in unrealized gain (loss)

Reclassification adjustments included in earnings:

Interest revenue, Investment securities, Taxable securities

Interest expense, Subordinated debentures

Net impairment losses recognized in earnings

Gain on available for sale securities, net

Other comprehensive income (loss), before income taxes
Federal and state income tax1
Other comprehensive income (loss), net of income taxes

Balance, December 31, 2012

Net change in unrealized gain (loss)

Reclassification adjustments included in earnings:

Interest revenue, Investment securities, Taxable securities

Interest expense, Subordinated debentures

Net impairment losses recognized in earnings

Gain on available for sale securities, net

Other comprehensive income (loss), before income taxes
Federal and state income tax1
Other comprehensive income (loss), net of income taxes

Balance, December 31, 2013
1  Calculated using 39% effective tax rate.

Unrealized Gain (Loss) on

Available
for Sale
Securities

Investment
Securities
Transferred
from AFS

Employee
Benefit
Plans

Loss on
Effective
Cash Flow
Hedges

Total

$

122,494

$

— $

(13,777) $

(878) $

107,839

45,593

—

1,694

(12,999)

12,999

—

—

23,507

(34,144)

21,957

(8,711)

13,246

135,740

58,921

—

—

7,351

(33,845)

32,427

(12,614)

19,813

155,553

(284,104)

—

—

2,308

(10,720)

(292,516)

113,788

(178,728)

(1,357)

—

—

—

11,642

(4,969)

6,673

6,673

—

(6,601)

—

—

—

(6,601)

3,006

(3,595)

3,078

—

(3,210)

—

—

—

(3,210)

1,250

(1,960)

—

—

—

—

—

1,694

(659)

1,035

(12,742)

7,276

—

—

—

—

7,276

(2,830)

4,446

(8,296)

8,159

—

—

—

—

8,159

(3,174)

4,985

—

—

—

304

—

—

304

(118)

186

(692)

—

—

453

—

—

453

(176)

277

(415)

—

—

262

—

—

262

(102)

160

47,287

—

(1,357)

304

23,507

(34,144)

35,597

(14,457)

21,140

128,979

66,197

(6,601)

453

7,351

(33,845)

33,555

(12,614)

20,941

149,920

(275,945)

(3,210)

262

2,308

(10,720)

(287,305)

111,762

(175,543)

$

(23,175) $

1,118

$

(3,311) $

(255) $

(25,623)

162

(16)  Earnings Per Share 

The following table presents the computation of basic and diluted earnings per share (dollars in thousands, except per share 
data):

Year Ended

2013

2012

2011

Numerator:

Net income attributable to BOK Financial Corp. shareholders

$

316,609

$

351,191

$

285,875

Less: Earnings allocated to participating securities

3,388

2,541

Numerator for basic earnings per share – income available to common shareholders

313,221

348,650

Effect of reallocating undistributed earnings of participating securities

7

6

2,214

283,661

6

Numerator for diluted earnings per share – income available to common shareholders

$

313,228

$

348,656

$

283,667

Denominator:

Weighted average shares outstanding

68,719,069

68,221,013

68,313,898

Less:  Participating securities included in weighted average shares outstanding

730,172

536,970

526,222

Denominator for basic earnings per common share
Dilutive effect of employee stock compensation plans1
Denominator for diluted earnings per common share

Basic earnings per share

Diluted earnings per share
1  Excludes employee stock options with exercise prices greater than current market price.

67,988,897

67,684,043

67,787,676

216,622

280,897

251,087

68,205,519

67,964,940

68,038,763

$

$

$

$

4.61

4.59

—

5.15

5.13

$

$

4.18

4.17

224,653

769,041

(17)  Reportable Segments 

BOK Financial operates three principal lines of business: Commercial Banking, Consumer Banking and Wealth 
Management. Commercial Banking includes lending, treasury and cash management services and customer risk management 
products to small businesses, middle market and larger commercial customers. Commercial Banking also includes the 
TransFund EFT network. Consumer Banking includes retail lending and deposit services and all mortgage banking 
activities. Wealth Management provides fiduciary services, brokerage and trading, private bank services and investment 
advisory services in all markets. Wealth Management also originates loans for high net worth clients.

In addition to its lines of business, BOK Financial has a Funds Management unit. The primary purpose of this unit is to manage 
the overall liquidity needs and interest rate risk. Each line of business borrows funds from and provides funds to the Funds 
Management unit as needed to support their operations. Operating results for Funds Management and other include the effect of 
interest rate risk positions and risk management activities, securities gains and losses including impairment charges, the 
provision for credit losses in excess of net loans charged off, tax planning strategies and certain executive compensation costs 
that are not attributed to the lines of business. 

BOK Financial allocates resources and evaluates performance of its lines of business after allocation of funds, certain indirect 
expenses, taxes based on statutory rates, actual net credit losses and capital costs. The cost of funds borrowed from the Funds 
Management unit by the operating lines of business is transfer priced at rates that approximate market rates for funds with 
similar duration. Market rates are generally based on the applicable LIBOR or interest rate swap rates, adjusted for prepayment 
risk. This method of transfer-pricing funds that support assets of the operating lines of business tends to insulate them from 
interest rate risk.

The value of funds provided by the operating lines of business to the Funds Management unit is based on rates which 
approximate the wholesale market rates for funds with similar duration and re-pricing characteristics. Market rates are 
generally based on LIBOR or interest rate swap rates. The funds credit formula applied to deposit products with indeterminate 
maturities is established based on their re-pricing characteristics reflected in a combination of the short-term LIBOR rates and a 
moving average of an intermediate term swap rate, with an appropriate spread applied to both. Shorter duration products are 
weighted towards the short-term LIBOR rate and longer duration products are weighted towards intermediate swap rates. The 
expected duration ranges from 30 days for certain rate-sensitive deposits to five years.

163

 
 
 
 
 
Economic capital is assigned to the business units by a capital allocation model that reflects management's assessment of 
risk. This model assigns capital based upon credit, operating, interest rate and market risk inherent in our business lines and 
recognizes the diversification benefits among the units. The level of assigned economic capital is a combination of the risk 
taken by each business line, based on its actual exposures and calibrated to its own loss history where possible. Average 
invested capital includes economic capital and amounts we have invested in the lines of business.

Substantially all revenue is from domestic customers. No single external customer accounts for more than 10% of total 
revenue.

Net loans charged off and provision for credit losses represents net loans charged off as attributed to the lines of business and 
the provision for credit losses in excess of net charge-offs attributed to Funds Management and Other.

Reportable segments reconciliation to the Consolidated Financial Statements for the year ended December 31, 2013 is as 
follows (in thousands):

Commercial

Consumer

Wealth
Management

Funds
Management
and Other

BOK
Financial
Consolidated

Net interest revenue from external sources

$

364,604

$

99,509

$

25,478

$

184,886

$

674,477

Net interest revenue (expense) from internal

sources

Net interest revenue

Provision for credit losses

Net interest revenue after provision for credit

losses

Other operating revenue

Other operating expense

Income before taxes

Federal and state income tax

Net income

(37,025)

327,579

(3,468)

331,047

171,900

244,211

258,736

100,648

158,088

20,290

119,799

4,628

115,171

216,828

226,852

105,147

40,902

64,245

Net income attributable to non-controlling

interest

—

—

Net income attributable to BOK Financial Corp.

$

158,088

$

64,245

Average assets

Average invested capital

$ 10,483,706

$ 5,669,580

906,716

293,736

20,061

45,539

1,275

44,264

213,790

237,540

20,514

7,980

12,534

—

12,534

4,556,132

203,914

$

$

(3,326)

181,560

(30,335)

211,895

11,954

132,017

91,832

7,768

84,064

—

674,477

(27,900)

702,377

614,472

840,620

476,229

157,298

318,931

$

$

2,322

2,322

81,742

$

316,609

6,671,676

$ 27,381,094

1,606,716

3,011,082

Performance measurements:

Return on average assets

Return on average invested capital

Efficiency ratio

1.51%

17.44%

49.18%

1.13%

21.87%

66.62%

0.28%

6.15%

91.92%

1.16%

10.51%

65.03%

164

 
 
 
 
 
 
Reportable segments reconciliation to the Consolidated Financial Statements for the year ended December 31, 2012 is as 
follows (in thousands):

Commercial

Consumer

Wealth
Management

Funds
Management
and Other

BOK
Financial
Consolidated

Net interest revenue from external sources

$

367,533

$

101,029

$

27,647

$

211,340

$

707,549

Net interest revenue (expense) from internal

sources

Net interest revenue

Provision for credit losses

Net interest revenue after provision for credit

losses

Other operating revenue

Other operating expense

Income before taxes

Federal and state income tax

Net income

(43,438)

324,095

10,852

313,243

171,131

246,954

237,420

92,356

145,064

21,305

122,334

9,198

113,136

262,908

248,767

127,277

49,511

77,766

Net income attributable to non-controlling

interest

—

—

Net income attributable to BOK Financial Corp.

$

145,064

$

77,766

Average assets

Average invested capital

$ 10,147,805

$ 5,726,564

882,037

289,665

21,456

49,103

2,284

46,819

200,007

214,293

32,533

12,655

19,878

—

19,878

4,357,641

184,707

$

$

677

212,017

(44,334)

256,351

19,632

130,349

145,634

34,218

111,416

—

707,549

(22,000)

729,549

653,678

840,363

542,864

188,740

354,124

$

$

2,933

2,933

108,483

$

351,191

6,057,140

$ 26,289,150

1,549,546

2,905,955

Performance measurements:

Return on average assets

Return on average invested capital

Efficiency ratio

1.43%

16.45%

51.36%

1.36%

26.85%

63.97%

0.46%

10.76%

86.23%

1.34%

12.09%

62.87%

165

 
 
 
 
 
 
Reportable segments reconciliation to the Consolidated Financial Statements for the year ended December 31, 2011 is as 
follows (in thousands):

Commercial

Consumer

Wealth
Management

Funds
Management
and Other

BOK
Financial
Consolidated

Net interest revenue from external sources

$

342,853

$

102,854

$

30,859

$

216,479

$

693,045

Net interest revenue (expense) from internal

sources

Net interest revenue

Provision for credit losses

Net interest revenue after provision for credit

losses

Other operating revenue

Other operating expense

Income before taxes

Federal and state income tax

Net income

(30,689)

312,164

20,760

291,404

147,545

230,458

208,491

81,103

127,388

27,416

130,270

13,598

116,672

182,875

239,302

60,245

23,435

36,810

Net income attributable to non-controlling

interest

—

—

Net income attributable to BOK Financial Corp.

$

127,388

$

36,810

Average assets

Average invested capital

$ 9,383,530

$ 5,937,584

884,171

273,905

16,540

47,399

2,960

44,439

171,827

190,702

25,564

9,944

15,620

—

15,620

4,073,623

174,877

$

$

(13,267)

203,212

(43,368)

246,580

26,291

118,836

154,035

44,029

110,006

—

693,045

(6,050)

699,095

528,538

779,298

448,335

158,511

289,824

$

$

3,949

3,949

106,057

$

285,875

5,100,124

$ 24,494,861

1,348,912

2,681,865

Performance measurements:

Return on average assets

Return on average invested capital

Efficiency ratio

1.36%

14.41%

50.22%

0.62%

13.44%

73.06%

0.38%

8.93%

87.21%

1.17%

10.66%

63.83%

166

 
 
 
 
 
 
(18) Fair Value Measurements 

Fair value is defined by applicable accounting guidance as the price to sell an asset or transfer a liability in an orderly 
transaction between market participants in the principal market for the given asset or liability at the measurement date based on 
market conditions at that date. Certain assets and liabilities are recorded in the Company’s financial statements at fair 
value. Some are recorded on a recurring basis and some on a non-recurring basis.

For some assets and liabilities, observable market transactions and market information might be available. For other assets and 
liabilities, observable market transactions and market information might not be available. A hierarchy for fair value has been 
established which categorizes into three levels the inputs to valuation techniques used to measure fair value. The three levels 
are as follows:

Quoted Prices in Active Markets for Identical Assets or Liabilities (Level 1) - fair value is based on unadjusted quoted 
prices in active markets for identical assets or liabilities.

Significant Other Observable Inputs (Level 2) - Fair value is based on significant other observable inputs which are 
generally determined based on a single price for each financial instrument provided to us by an applicable third-party 
pricing service and is based on one or more of the following:

•  Quoted prices for similar, but not identical, assets or liabilities in active markets;
•  Quoted prices for identical or similar assets or liabilities in inactive markets;
• 

Inputs other than quoted prices that are observable, such as interest rate and yield curves, volatilities, prepayment 
speeds, loss severities, credit risks and default rates;

•  Other inputs derived from or corroborated by observable market inputs.

Significant Unobservable Inputs (Level 3) - Fair value is based upon model-based valuation techniques for which at least 
one significant assumption is not observable in the market. 

Transfers between levels are recognized as of the end of the reporting period. As of December 31, 2012, $2.2 million of 
common stock of a privately held financial institution was transferred from Significant Other Observable Inputs (Level 2) to 
Significant Unobservable Inputs (Level 3). There were no other transfers in or out of quoted prices in active markets for 
identical instruments, significant other observable inputs or significant unobservable inputs during the year ended 
December 31, 2013 and 2012, respectively.

The underlying methods used by the third-party pricing services are considered in determining the primary inputs used to 
determine fair values. Management has evaluated the methodologies employed by the third-party pricing services by 
comparing the price provided by the pricing service with other sources, including brokers' quotes, sales or purchases of similar 
instruments and discounted cash flows to establish a basis for reliance on the pricing service values. Significant differences 
between the pricing service provided value and other sources are discussed with the pricing service to understand the basis for 
their values. Based on all observable inputs, management may adjust prices obtained from third-party pricing services to more 
appropriately reflect the prices that would be received to sell assets or paid to transfer liabilities in orderly transactions in the 
current market. No significant adjustments were made to price provided by third-party pricing services at December 31, 2013 
and 2012. 

167

Assets and Liabilities Measured at Fair Value on a Recurring Basis

The fair value of financial assets and liabilities that are measured on a recurring basis are as follows as of December 31, 2013 
(in thousands):

Quoted
Prices in
Active
Markets for
Identical
Instruments

Total

Significant
Other
Observable
Inputs

Significant
Unobservable
Inputs

Assets:

Trading securities:

U.S. Government agency debentures

$

34,120

$

— $

34,120

$

U.S. agency residential mortgage-backed securities

Municipal and other tax-exempt securities

Other trading securities

Total trading securities

Available for sale securities:

U.S. Treasury

Municipal and other tax-exempt

U.S. agency residential mortgage-backed securities

Privately issued residential mortgage-backed securities

Commercial mortgage-backed securities guaranteed by U.S.

government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

Total available for sale securities

Fair value option securities:

U.S. agency residential mortgage-backed securities

Other securities

Total fair value option securities

Residential mortgage loans held for sale
Mortgage servicing rights, net1
Derivative contracts, net of cash margin2
Other assets – private equity funds

Liabilities:

Derivative contracts, net of cash margin2

21,011

27,350

9,135

91,616

1,042

73,775

7,716,010

221,099

2,055,804

35,241

22,863

21,328

—

—

—

—

1,042

—

—

—

—

—

—

—

21,011

27,350

9,135

91,616

—

55,970

7,716,010

221,099

2,055,804

30,529

22,863

17,121

10,147,162

1,042

10,119,396

157,431

9,694

167,125

200,546

153,333

265,012

27,341

247,185

—

—

—

—

—

157,431

9,694

167,125

200,546

—

2,712

262,300

—

—

—

—

—

—

—

—

—

17,805

—

—

—

4,712

—

4,207

26,724

—

—

—

—

153,333

—

27,341

247,185

—

1  A reconciliation of the beginning and ending fair value of mortgage servicing rights and disclosures of significant assumptions used to 

determine fair value are presented in Note 7, Mortgage Banking Activities.

2  See Note 3 for detail of fair value of derivative contracts by contract type. Derivative contracts based on quoted prices in active markets or 

identical instruments (Level 1) are exchange-traded energy derivative contracts, net of cash margin.

168

 
 
 
 
 
 
 
 
 
 
 
 
 
The fair value of financial assets and liabilities that are measured on a recurring basis are as follows as of December 31, 2012 
(in thousands):

Quoted
Prices in
Active
Markets for
Identical
Instruments

Total

Significant
Other
Observable
Inputs

Significant
Unobservable
Inputs

Assets:

Trading securities:

U.S. Government agency debentures

$

16,545

$

— $

16,545

$

U.S. agency residential mortgage-backed securities

Municipal and other tax-exempt securities

Other trading securities

Total trading securities

Available for sale securities:

U.S. Treasury

Municipal and other tax-exempt

U.S. agency residential mortgage-backed securities

Privately issued residential mortgage-backed securities

Commercial mortgage-backed securities guaranteed by U.S.

government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

Total available for sale securities

Fair value option securities:

U.S. agency residential mortgage-backed securities

Corporate debt securities

Other securities

Total fair value option securities

Residential mortgage loans held for sale
Mortgage servicing rights, net1
Derivative contracts, net of cash margin2
Other assets – private equity funds

Liabilities:

Derivative contracts, net of cash margin 2

86,361

90,326

20,870

214,102

1,002

87,142

9,889,821

325,163

895,075

36,389

25,072

27,557

11,287,221

257,040

26,486

770

284,296

293,762

100,812

338,106

28,169

283,589

—

—

—

—

1,002

—

—

—

—

—

—

4,165

5,167

—

—

—

—

—

—

86,361

90,326

20,870

214,102

—

46,440

9,889,821

325,163

895,075

30,990

25,072

21,231

11,233,792

257,040

26,486

770

284,296

293,762

—

11,597

326,509

—

—

—

—

—

—

—

—

—

40,702

—

—

—

5,399

—

2,161

48,262

—

—

—

—

—

100,812

—

28,169

283,589

—

1  A reconciliation of the beginning and ending fair value of mortgage servicing rights and disclosures of significant assumptions used to 

determine fair value are presented in Note 7, Mortgage Banking Activities.

2  See Note 3 for detail of fair value of derivative contracts by contract type. Derivative contracts based on quoted prices in active markets for 

identical instruments (Level 1) are exchange-traded energy and agricultural derivative contracts, net of cash margin.

169

 
 
 
 
 
 
 
 
 
 
 
Following is a description of the Company's valuation methodologies used for assets and liabilities measured on a recurring 
basis:

Securities

The fair values of trading, available for sale and fair value options securities are based on quoted prices for identical 
instruments in active markets, when available. If quoted prices for identical instruments are not available, fair values are based 
on significant other observable inputs such as quoted prices of comparable instruments or interest rates and credit spreads, yield 
curves, volatilities, prepayment speeds and loss severities. 

The fair value of certain available for sale municipal and other debt securities may be based on significant unobservable inputs. 
These significant unobservable inputs include limited observed trades, projected cash flows, current credit rating of the issuers 
and, when applicable, the insurers of the debt and observed trades of similar debt. Discount rates are primarily based on 
reference to interest rate spreads on comparable securities of similar duration and credit rating as determined by the nationally-
recognized rating agencies adjusted for a lack of trading volume. Significant unobservable inputs are developed by investment 
securities professionals involved in the active trading of similar securities. A summary of significant inputs used to value these 
securities follows. A management committee composed of senior members from the Company's Capital Markets, Risk 
Management and Finance departments assess the appropriateness of these inputs monthly.

Derivatives 

All derivative instruments are carried on the balance sheet at fair value. Fair values for exchange-traded contracts are based on 
quoted prices. Fair values for over-the-counter interest rate, commodity and foreign exchange contracts are based on valuations 
provided either by third-party dealers in the contracts, quotes provided by independent pricing services, or a third-party 
provided pricing model that use significant other observable market inputs. 

Credit risk is considered in determining the fair value of derivative instruments. Management determines fair value adjustments 
based on various risk factors including but not limited to counterparty credit rating or equivalent loan grading, derivative 
contract notional size, price volatility of the underlying commodity, duration of the derivative contracts and expected loss 
severity. Expected loss severity is based on historical losses for similarly risk graded commercial loan customers. Decreases in 
counterparty credit rating or grading and increases in price volatility and expected loss severity all tend to increase the credit 
quality adjustment which reduces the fair value of asset contracts. The reduction in fair value is recognized in earnings during 
the current period.

We also consider our own credit risk in determining the fair value of derivative contracts. Changes in our credit rating would 
affect the fair value of our derivative liabilities. In the event of a credit downgrade, the fair value of our derivative liabilities 
would increase. The change in the fair value would be recognized in earnings in the current period.

Residential Mortgage Loans Held for Sale

Residential mortgage loans held for sale are carried on the balance sheet at fair value. The fair values of residential mortgage 
loans held for sale are based upon quoted market prices of such loans sold in securitization transactions, including related 
unfunded loan commitments. 

Other Assets - Private Equity Funds

The fair value of the portfolio investments of the Company's two private equity funds are based upon net asset value reported 
by the underlying funds, as adjusted by the general partner when necessary to represent the price that would be received to sell 
the assets. The Company's private equity funds provide customers alternative investment opportunities as limited partners of 
the funds. As fund of funds, the private equity funds invest in other limited partnerships or limited liability companies that 
invest substantially all of their assets in U.S. companies pursuing diversified investment strategies including early-stage venture 
capital, distressed securities and corporate or asset buy-outs. Private equity fund assets are long-term, illiquid investments. No 
secondary market exists for these assets. The private equity funds typically invest in funds that provide no redemption rights to 
investors. The fair value of the private equity investments may only be realized through cash distributions from the underlying 
funds. 

170

The following represents the changes related to assets measured at fair value on a recurring basis using significant 
unobservable inputs (in thousands):

Balance, December 31, 2011

Transfer to Level 3 from Level 2

Purchases and capital calls

Redemptions and distributions

Gain (loss) recognized in earnings:

Gain (loss) on other assets, net

Gain on available for sale securities, net

Other-than-temporary impairment losses

Other comprehensive loss

Balance, December 31, 2012

Transfer to Level 3 from Level 2

Purchases and capital calls

Redemptions and distributions

Gain (loss) recognized in earnings:

Gain on other assets, net

Gain on available for sale securities, net

Other-than-temporary impairment losses

Other comprehensive income (loss)

Balance, December 31, 2013

Available for Sale Securities

Municipal
and other
tax-exempt

Other debt
securities

Equity
securities
and mutual
funds

 Other assets
– private
equity funds

$

42,353

$

5,900

$

— $

30,902

—

—

—

—

(988)

(500)

—

1

(642)

(22)

—

—

—

(1)

2,161

—

—

—

—

—

—

40,702

5,399

2,161

—

—

—

—

(19,238)

(500)

—

1,216

(1,369)

(3,506)

—

—

—

—

—

—

—

—

—

—

3,446

(9,819)

3,640

—

—

—

28,169

—

1,415

(5,294)

3,051

—

—

—

(187)

2,046

$

17,805

$

4,712

$

4,207

$

27,341

171

 
 
A summary of quantitative information about assets measured at fair value on a recurring basis using significant unobservable 
inputs (Level 3) as of December 31, 2013 follows (in thousands):

Quantitative Information about Level 3 Recurring Fair Value Measurements

Par
Value

Amortized
Cost

Fair
Value

Valuation Technique(s)

Unobservable
Input

Range
(Weighted Average)

Available for sale securities

Municipal and other tax-
exempt securities –
Investment grade

$

18,695

$

18,624

$

17,805

Discounted cash flows

Other debt securities

4,900

4,900

4,712

Discounted cash flows

1

1

Interest rate
spread

Interest rate
spread

4.97%-5.27% (5.16%)

95.02%-95.50% (95.24%)

5.67% (5.67%)

96.16% (96.16%)

Equity securities and other

mutual funds

N/A

2,420

4,207

Publicly announced
preliminary purchase
price information from
acquirer.

Discount for
settlement
uncertainty.

Other assets - private equity

funds

N/A

N/A

27,341

Net asset value reported
by underlying fund

Net asset value
reported by
underlying fund

N/A

N/A

2

3

4

3

5

1  Discounted cash flows developed using discount rates primarily based on reference to interest rate spreads for comparable securities of similar duration and 

credit rating as determined by the nationally-recognized rating agencies, adjusted for lack of trading volume

2  Interest rate yields used to value investment grade tax-exempt securities represent a spread of 467 to 518 basis points over average yields for comparable 

tax-exempt securities.

3  Represents fair value as a percentage of par value.
4  Interest rate yields used to value investment grade taxable securities based on comparable short-term taxable securities which are generally yielding less than 

1%. 

5  Fair value of shares of a smaller privately-held financial institution were valued using preliminary announced purchase information by a publicly-traded 

acquirer.

The fair value of these securities measured at fair value using significant unobservable inputs are sensitive primarily to changes 
in interest rate spreads. At December 31, 2013, for tax-exempt securities rated investment grade by all nationally-recognized 
rating agencies, a 100 basis point increase in the spreads over average yields for comparable securities would result in an 
additional decrease in the fair value of $172 thousand. For taxable securities rated investment grade by all nationally-
recognized rating agencies, a 100 basis point increase in the spreads over average yield for comparable securities would result 
in an additional decrease in the fair value of $36 thousand. 

172

A summary of quantitative information about Recurring Fair Value Measurements based on Significant Unobservable Inputs 
(Level 3) as of December 31, 2012 follows (in thousands):

Quantitative Information about Level 3 Recurring Fair Value Measurements

Par
Value

Amortized
Cost6

Fair
Value

Valuation Technique(s)

Unobservable
Input

Range
(Weighted Average)

Available for sale securities

Municipal and other tax-
exempt securities

Investment grade

$

28,570

$

28,473

$

28,318

Discounted cash flows

Below investment

grade

Total municipal and other
tax-exempt securities

17,000

12,384

12,384

Discounted cash flows

45,570

40,857

40,702

Other debt securities

5,400

5,400

5,399

Discounted cash flows

1

1

1

Equity securities and other

mutual funds

N/A

2,420

2,161

Tangible book value per
share of publicly traded
financial institutions of
similar size, less
liquidity discount.

2

3

4

3

5

3

7

Interest rate
spread

Interest rate
spread

1.00%-1.50% (1.25%)

98.83%-99.43% (99.12%)

7.21%-9.83% (7.82%)

72.79%-73.00% (72.85%)

Interest rate
spread

Peer group
tangible book
per share and
liquidity
discount

1.65%-1.71% (1.70%)

100% (100%)

N/A

N/A

Other assets - private equity

funds

N/A

N/A

28,169

Net asset value reported
by underlying fund

Net asset value
reported by
underlying fund

1  Discounted cash flows developed using discount rates primarily based on reference to interest rate spreads for comparable securities of similar duration and 

credit rating as determined by the nationally-recognized rating agencies, adjusted for lack of trading volume

2  Interest rate yields used to value investment grade tax-exempt securities represent a spread of 75 to 80 basis points over average yields for comparable tax-

exempt securities.

3  Represents fair value as a percentage of par value 
4  Interest rate yields determined using a spread of 700 basis points over comparable municipal securities of varying durations.
5  Interest rate yields used to value investment grade taxable securities based on comparable short-term taxable securities which are generally yielding less than 

1%. 

6  Amortized cost reduced by other-than-temporary impairments recorded in earnings. See Note 2 for additional discussion.
7  Fair value of shares of a smaller privately-held financial institution were valued using the tangible book value per share of similarly sized financial 

institutions within the immediate geographical market with a discount of 20% due to the liquidity of the shares.

173

Fair Value of Assets and Liabilities Measured on a Non-Recurring Basis

Assets measured at fair value on a non-recurring basis include pension plan assets, which are based on quoted prices in active 
markets for identical instruments, collateral for certain impaired loans and real property and other assets acquired to satisfy 
loans, which are based primarily on comparisons to completed sales of similar assets. In addition, goodwill impairment is 
evaluated based on the fair value of the Company's reporting units. 

The following represents the carrying value of assets measured at fair value on a non-recurring basis and related losses 
recorded during the year. The carrying value represents only those assets with the balance sheet date for which the fair value 
was adjusted during the year:

Carrying Value at December 31, 2013

Fair Value Adjustments for the 
Year Ended December 31, 2013
 Recognized in:

Quoted Prices
in Active 
Markets for 
Identical 
Instruments

Significant
Other
Observable
Inputs

Significant
Unobservable
Inputs

Gross charge-
offs against
allowance for
loan losses

Net losses and
expenses of
repossessed
assets, net

Impaired loans
Real estate and other repossessed assets

$

— $
—

$

8,380
20,733

$

4,622
191

$

6,598
—

—
5,489

Carrying Value at December 31, 2012

Fair Value Adjustments for the 
Three Months Ended
December 31, 2012 
Recognized in: 

Quoted Prices
in Active 
Markets for 
Identical 
Instruments
$

— $
—

Significant
Other
Observable
Inputs

Significant
Unobservable
Inputs

Gross charge-
offs against
allowance for
loan losses

Net losses and
expenses of
repossessed
assets, net

$

21,589
39,077

$

3,891
4,421

$

11,615
—

—
15,954

Impaired loans
Real estate and other repossessed assets

The fair value of collateral-dependent impaired loans and real estate and other repossessed assets and the related fair value 
adjustments are generally based on unadjusted third-party appraisals. Our appraisal review policies require appraised values to 
be supported by observed inputs derived principally from or corroborated by observable market data. Appraisals that are not 
based on observable inputs or that require significant adjustments or fair value measurements that are not based on third-party 
appraisals are considered to be based on significant unobservable inputs. Non-recurring fair value measurements of collateral-
dependent impaired loans and real estate and other repossessed assets based on significant unobservable inputs are generally 
due to estimate of current fair values between appraisal dates. Significant unobservable inputs include listing prices for  
comparable assets, uncorroborated expert opinions or management's knowledge of the collateral or industry. These inputs are 
developed by asset management and workout professional and approved by senior Credit Administration executives.

A summary of quantitative information about Non-recurring Fair Value Measurements based on Significant Unobservable 
Inputs (Level 3) as of December 31, 2013 follows (in thousands):

Quantitative Information about Level 3 Non-recurring Fair Value Measurements

Fair
Value

Valuation
Technique(s)

Unobservable Input

Range
(Weighted Average)

Impaired loans

$

4,622

Appraised value,
as adjusted

Broker quotes and management's
knowledge of industry and collateral.

N/A

Real estate and other repossessed assets
1  Marketability adjustments includes consideration of estimated costs to sell which is approximately 15% of the fair value. 

191

Listing value,
less cost to sell

Marketability adjustments off
appraised value

80%-85% (82%)1

174

 
 
 
 
 
A summary of quantitative information about Non-recurring Fair Value Measurements based on Significant Unobservable 
Inputs (Level 3) as of December 31, 2012 follows (in thousands):

Quantitative Information about Level 3 Non-recurring Fair Value Measurements

Fair
Value

Valuation
Technique(s)

Unobservable Input

Range
(Weighted Average)

Impaired loans

$

3,891

Appraised value,
as adjusted

Broker quotes and management's
knowledge of industry and collateral.

N/A

Real estate and other repossessed assets
1  Marketability adjustments includes consideration of estimated costs to sell which is approximately 15% of the fair value. In addition, $345 
thousand of real estate and other repossessed assets at December 31, 2012 are based on uncorroborated expert opinions or management's 
knowledge of the collateral or industry and do not have an independently appraised value. 

4,421

58%-85%(76%)1

Listing value,
less cost to sell

Marketability adjustments off
appraised value

The fair value of pension plan assets was approximately $49 million at December 31, 2013 and $46 million at December 31, 
2012, determined by significant other observable inputs. Fair value adjustments of pension plan assets along with changes in 
projected benefit obligation are recognized in other comprehensive income. 

Goodwill and intangible assets, which consist primarily of core deposit intangible assets and other acquired intangibles, for 
each business unit are evaluated for impairment annually as of October 1st or more frequently if conditions indicate that 
impairment may have occurred. The evaluation of possible impairment of intangible assets involves significant judgment based 
upon short-term and long-term projections of future performance. 

The fair value of each of our reporting units is estimated by the discounted future earnings method. Income growth is projected 
for each of our reporting units over five years and a terminal value is computed. The projected income stream is converted to 
fair value by using a discount rate that reflects a rate of return required by a willing buyer. Assumptions used to value our 
business units are based on growth rates, volatility, discount rate and market risk premium inherent in our current stock price. 

175

Fair Value of Financial Instruments
The following table presents the carrying values and estimated fair values of all financial instruments, including those financial 
assets and liabilities that are not measured and reported at fair value on a recurring basis or non-recurring  (dollars in 
thousands):  

December 31, 2013

Carrying
Value

Range of
Contractual Yields

Average
Re-pricing
(in years)

Discount Rate

Cash and due from banks

Interest-bearing cash and cash equivalents

Trading securities:

U.S. Government agency obligations

U.S. agency residential mortgage-backed securities

Municipal and other tax-exempt securities

Other trading securities

Total trading securities

Investment securities:

Municipal and other tax-exempt

U.S. agency residential mortgage-backed securities

Other debt securities

Total investment securities

Available for sale securities:

U.S. Treasury

Municipal and other tax-exempt

U.S. agency residential mortgage-backed securities

Privately issued residential mortgage-backed securities

Commercial mortgage-backed securities guaranteed by

U.S. government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

Total available for sale securities

Fair value option securities:

U.S. agency residential mortgage-backed securities

Corporate debt securities

      Other securities

Total fair value option securities

Residential mortgage loans held for sale

$

512,931

574,282

34,120

21,011

27,350

9,135

91,616

440,187

50,182

187,509

677,878

1,042

73,775

7,716,010

221,099

2,055,804

35,241

22,863

21,328

10,147,162

157,431

—

9,694

167,125

334,250

Loans:

Commercial

Commercial real estate

Residential mortgage

Consumer

Total loans

Allowance for loan losses

Net loans

Mortgage servicing rights

Derivative instruments with positive fair value, net of cash

margin

Other assets – private equity funds

Deposits with no stated maturity

Time deposits

Other borrowings

Subordinated debentures

7,943,221

0.04% - 30.00%

2,415,353

0.38% - 18.00%

2,052,026

0.38% - 18.00%

381,664

0.38% - 21.00%

0.49

0.78

2.63

0.55

0.48% - 4.33%

1.21% - 3.49%

0.59% - 4.73%

1.22% - 3.75%

12,792,264

(185,396)

12,606,868

153,333

265,012

27,341

17,573,334

2,695,993

0.01% - 9.64%

2,721,888

0.25% - 4.78%

347,802

0.95% - 5.00%

2.12

0.03

2.63

0.75% - 1.33%

0.08% - 2.64%

2.22%

Derivative instruments with negative fair value, net of cash

margin

247,185

176

Estimated
Fair
Value

$

512,931

574,282

34,120

21,011

27,350

9,135

91,616

439,870

51,864

195,393

687,127

1,042

73,775

7,716,010

221,099

2,055,804

35,241

22,863

21,328

10,147,162

157,431

—

9,694

167,125

200,546

7,835,325

2,394,443

2,068,690

375,962

12,674,420

—

12,674,420

153,333

265,012

27,341

17,573,334

2,697,290

2,693,788

344,783

247,185

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2012

Range of
Contractual
Yields

Average
Re-pricing
(in years)

Discount Rate

Cash and due from banks

Interest-bearing cash and cash equivalents

Trading securities:

Obligations of the U.S. government

U.S. agency residential mortgage-backed securities

Municipal and other tax-exempt securities

Other trading securities

Total trading securities

Investment securities:

Municipal and other tax-exempt

U.S. agency residential mortgage-backed securities

Other debt securities

Total investment securities

Available for sale securities:

U.S. Treasury

Municipal and other tax-exempt

U.S. agency residential mortgage-backed securities

Privately issued residential mortgage-backed securities

Commercial mortgage-backed securities guaranteed by U.S.

government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

Total available for sale securities

Fair value option securities:

U.S. agency residential mortgage-backed securities

Corporate debt securities

Other securities

Total fair value option securities

Residential mortgage loans held for sale

Carrying
Value

$

710,739

575,500

16,545

86,361

90,326

20,870

214,102

232,700

82,767

184,067

499,534

1,002

87,142

9,889,821

325,163

895,075

36,389

25,072

27,557

11,287,221

257,040

26,486

770

284,296

293,762

Loans:

Commercial

Commercial real estate

Residential mortgage

Consumer

Total loans

Allowance for loan losses

Net loans

Mortgage servicing rights

Derivative instruments with positive fair value, net of cash margin

Other assets – private equity funds

Deposits with no stated maturity

Time deposits

Other borrowings

Subordinated debentures

7,641,912

0.21% - 30.00%

2,228,999

0.21% - 18.00%

2,045,040

0.38% - 18.00%

395,505

0.38% - 21.00%

0.69

0.92

3.34

0.32

0.51% - 3.59%

1.26% - 3.18%

0.86% - 3.09%

1.37% - 3.60%

12,311,456

(215,507)

12,095,949

100,812

338,106

28,169

18,211,068

2,967,992

0.01% - 9.64%

2.15

0.80% - 1.15%

2,706,221

0.09% - 5.25%

— 0.09% - 2.67%

347,633

1.00% - 5.00%

3.56

2.40%

Derivative instruments with negative fair value, net of cash margin

283,589

Estimated
Fair
Value

$

710,739

575,500

16,545

86,361

90,326

20,870

214,102

235,940

85,943

206,575

528,458

1,002

87,142

9,889,821

325,163

895,075

36,389

25,072

27,557

11,287,221

257,040

26,486

770

284,296

293,762

7,606,505

2,208,217

2,110,773

388,748

12,314,243

—

12,314,243

100,812

338,106

28,169

18,211,068

3,441,610

2,369,224

411,243

283,589

Because no market exists for certain of these financial instruments and management does not intend to sell these financial 
instruments, the fair values shown in the tables above may not represent values at which the respective financial instruments 
could be sold individually or in the aggregate at the given reporting date.

177

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following methods and assumptions were used in estimating the fair value of these financial instruments:

Cash and Cash Equivalents

The book value reported in the consolidated balance sheet for cash and short-term instruments approximates those assets’ fair 
values.

Securities

The fair values of securities are generally based on Significant Other Observable Inputs such as quoted prices for comparable 
instruments or interest rates and credit spreads, yield curves, volatilities prepayment speeds and loss severities. 

Loans

The fair value of loans, excluding loans held for sale, are based on discounted cash flow analyses using interest rates and credit 
and liquidity spreads currently being offered for loans with similar remaining terms to maturity and risk, adjusted for the impact 
of interest rate floors and ceilings which are classified as Significant Unobservable Inputs. The fair values of loans were 
estimated to approximate their discounted cash flows less loan loss allowances allocated to these loans of $157 million at 
December 31, 2013 and $171 million at December 31, 2012.

Deposits

The fair values of time deposits are based on discounted cash flow analyses using interest rates currently being offered on 
similar transactions which are considered Significant Unobservable Inputs. Estimated fair value of deposits with no stated 
maturity, which includes demand deposits, transaction deposits, money market deposits and savings accounts, is equal to the 
amount payable on demand. Although market premiums paid reflect an additional value for these low cost deposits, adjusting 
fair value for the expected benefit of these deposits is prohibited. Accordingly, the positive effect of such deposits is not 
included in the tables above.

Other Borrowings and Subordinated Debentures

The fair values of these instruments are based upon discounted cash flow analyses using interest rates currently being offered 
on similar instruments which are considered Significant Unobservable Inputs

Off-Balance Sheet Instruments

The fair values of commercial loan commitments are based on fees currently charged to enter into similar agreements, taking 
into account the remaining terms of the agreements. The fair values of these off-balance sheet instruments were not significant 
at December 31, 2013 or December 31, 2012.

Fair Value Election

As more fully disclosed in Note 2 and Note 7 to the Consolidated Financial Statements, the Company has elected to carry all 
residential mortgage-backed securities which have been designated as economic hedges against changes in the fair value of 
mortgage servicing rights, certain corporate debt securities economically hedged by derivative contracts to manage interest rate 
risk and all residential mortgage loans originated for sale at fair value. Changes in the fair value of these financial instruments 
are recognized in earnings.

178

 
 
 
 
 
 
 
 
 
 
(19) Parent Company Only Financial Statements 

Summarized financial information for BOK Financial – Parent Company Only follows:

Balance Sheets

(In thousands)

Assets

Cash and cash equivalents

Available for sale securities

Investment in subsidiaries

Other assets

Total assets

Liabilities and Shareholders’ Equity

Other liabilities

Total liabilities

Shareholders’ equity:

Common stock

Capital surplus

Retained earnings

Treasury stock

Accumulated other comprehensive income (loss)

Total shareholders’ equity

Total liabilities and shareholders’ equity

Statements of Earnings

(In thousands)

December 31,

2013

2012

$

561,297

$

457,514

27,526

44,881

2,426,495

2,464,729

12,872

4,324

$

3,028,190

$

2,971,448

$

8,141

$

8,141

13,588

13,588

4

4

898,586

859,278

2,349,428

2,137,541

(202,346)

(25,623)

(188,883)

149,920

3,020,049

2,957,860

$

3,028,190

$

2,971,448

Year Ended December 31,

2013

2012

2011

Dividends, interest and fees received from subsidiaries

$

225,340

$

275,330

$

270,474

Other revenue

Other-than-temporary impairment losses recognized in earnings

Total revenue

Interest expense

Professional fees and services

Other operating expense

Total expense

Income before taxes and equity in undistributed income of subsidiaries

Federal and state income tax (benefit)

Income before equity in undistributed income of subsidiaries

Equity in undistributed income of subsidiaries

3,341

—

2,295

(1,099)

2,128

(2,098)

228,681

276,526

270,504

292

811

3,272

4,375

224,306

(1,578)

225,884

90,725

269

765

3,099

4,133

272,393

(1,706)

274,099

77,092

354

538

7,688

8,580

261,924

(3,169)

265,093

20,782

Net income attributable to BOK Financial Corp. shareholders

$

316,609

$

351,191

$

285,875

179

 
 
 
 
Statements of Cash Flows

(In thousands)

Cash flows from operating activities:

Net income

Adjustments to reconcile net income to net cash provided by operating activities:

Equity in undistributed income of subsidiaries

Tax benefit on exercise of stock options

Change in other assets

Change in other liabilities

Net cash provided by operating activities

Cash flows from investing activities:

Purchases of available for sale securities

Sales of available for sale securities

Investment in subsidiaries

Acquisitions, net of cash acquired

Net cash provided by (used in) investing activities

Cash flows from financing activities:

Issuance of common and treasury stock, net

Tax benefit on exercise of stock options

Dividends paid

Repurchase of common stock

Net cash used in financing activities

Net increase in cash and cash equivalents

Cash and cash equivalents at beginning of period

Cash and cash equivalents at end of period

Cash paid for interest

(20) Subsequent Events 

Year Ended December 31,

2013

2012

2011

$

316,609

$

351,191

$

285,875

(90,725)

(77,092)

(2,210)

(8,308)

4,263

(120)

4,237

(4,965)

219,629

273,251

—

13,600

(36,000)

(7,500)

(29,900)

16,566

2,210

(104,722)

—

(85,946)

103,783

457,514

561,297

292

$

$

(5,343)

4,781

(9,100)

(20,000)

(29,662)

14,650

120

(166,982)

(20,558)

(172,770)

70,819

386,695

457,514

269

$

$

(20,782)

(659)

15,249

(18,225)

261,458

(3,797)

16,500

(7,250)

—

5,453

14,541

659

(76,423)

(26,446)

(87,669)

179,242

207,453

386,695

354

$

$

The Company evaluated events from the date of the consolidated financial statements on December 31, 2013 through the 
issuance of those consolidated financial statements included in this Annual Report on Form 10-K. No events were identified 
requiring recognition in and/or disclosure in the consolidated financial statements.

180

 
 
 
 
Annual Financial Summary – Unaudited
Consolidated Daily Average Balances, Average Yields and Rates

(Dollars in Thousands, Except Per Share Data)

Assets

Interest-bearing cash and cash equivalents
Trading securities
Investment securities

Taxable
Tax-exempt

Total investment securities
Available for sale securities

Taxable
Tax-exempt

Total available for sale securities
Fair value option securities
Restricted equity securities
Residential mortgage loans held for sale
Loans
Less: allowance for loan losses
Loans, net of allowance
Total earning assets

Receivable on unsettled securities trades
Cash and other assets
Total assets

Liabilities and equity

Interest-bearing deposits:

Transaction
Savings
Time

Total interest-bearing deposits
Funds purchased
Repurchase agreements
Other borrowings
Subordinated debentures

Total interest-bearing liabilities
Non-interest bearing demand deposits
Due on unsettled securities trades
Other liabilities
Total equity

Total liabilities and equity

Tax-equivalent Net Interest Revenue
Tax-equivalent Net Interest Revenue to Earning Assets
Less tax-equivalent adjustment
Net Interest Revenue
Provision for credit losses

Other operating revenue
Other operating expense
Income before taxes
Federal and state income tax
Net income
Net income attributable to non-controlling interest
Net income attributable to BOK Financial Corporation shareholders
Earnings Per Average Common Share Equivalent:

Net income:
Basic
Diluted

Year Ended
December 31, 2013

Average
Balance

Revenue/
Expense

Yield/
Rate

1,075
2,696

14,260
6,324
20,584

204,830
3,498
208,328
3,907
5,071
8,505
505,503

505,503
755,669

11,155
442
43,967
55,564
848
503
5,238
8,741
70,894

0.21%
1.81%

5.83%
1.82%
3.48%

1.96%
3.13%
1.97%
1.97%
4.02%
3.73%
4.10%

4.16%
3.09%

0.12%
0.14%
1.57%
0.44%
0.10%
0.06%
0.31%
2.51%
0.43%

$

503,603
148,816

$

244,750
365,543
610,293

10,717,416
116,066
10,833,482
200,888
126,127
230,588
12,342,333
203,874
12,138,459
24,792,256
121,540
2,467,298
27,381,094

9,524,008
313,280
2,795,676
12,632,964
866,062
811,996
1,693,993
347,717
16,352,732
7,090,319
313,082
613,879
3,011,082
27,381,094

$

$

$

$

$

684,775

2.66%
2.80%

10,298
674,477
(27,900)

614,472
840,620
476,229
157,298
318,931
2,322
316,609

4.61
4.59

$

$
$

Yield calculations are shown on a tax equivalent at the statutory federal and state rates for the periods presented.The yield calculations exclude security trades 
that have been recorded on trade date with no corresponding interest income and the unrealized gains and losses. The yield calculation also include average 
loan balances for which the accrual of interest has been discontinued and are net of unearned income. 

181

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Financial Summary – Unaudited (continued)
Consolidated Daily Average Balances, Average Yields and Rates

(Dollars in Thousands, Except Per Share Data)

Year Ended

December 31, 2012

Average
Balance

Revenue/
Expense

Yield/
Rate

Average
Balance

December 31, 2011
Revenue/
Expense

Yield/
Rate

Assets

Interest-bearing cash and cash equivalents
Trading securities
Investment securities

$

279,063
134,176

$

Taxable
Tax-exempt

Total investment securities
Available for sale securities

Taxable
Tax-exempt

Total available for sale securities
Fair value option securities
Restricted equity securities
Residential mortgage loans held for sale
Loans
Less: allowance for loan losses
Loans, net of allowance
Total earning assets

Receivable on unsettled securities trades
Cash and other assets
Total assets

Liabilities and equity

Interest-bearing deposits:

Transaction
Savings
Time

Total interest-bearing deposits
Funds purchased
Repurchase agreements
Other borrowings
Subordinated debentures

Total interest-bearing liabilities
Non-interest bearing demand deposits
Due on unsettled securities purchases
Other liabilities
Total equity

$

$

Total liabilities and equity

$

Tax-equivalent Net Interest Revenue
Tax-equivalent Net Interest Revenue to

Earning Assets

Less tax-equivalent adjustment
Net Interest Revenue
Provision for credit losses

Other operating revenue
Other operating expense
Income before taxes
Federal and state income tax
Net income
Net income attributable to non-controlling

interest

Net income attributable to BOK Financial

Corporation shareholders

Earnings Per Average Common Share

Equivalent:

Net income:
Basic
Diluted

945
2,138

16,848
5,601
22,449

237,226
3,716
240,942
8,464
2,291
8,185
518,784

518,784
804,198

14,300
540
52,173
67,013
2,095
1,008
3,428
13,778
87,322

286,626
145,899
432,525

10,542,074
106,037
10,648,111
379,603
47,961
227,795
11,696,054
238,806
11,457,248
23,606,482
160,576
2,522,092
26,289,150

9,040,626
261,822
3,114,046
12,416,494
1,512,711
1,072,650
155,664
363,699
15,521,218
6,590,283
691,644
580,051
2,905,955
26,289,151

$

$

716,876

9,327
707,549
(22,000)

653,678
840,363
542,864
188,740
354,124

2,933

351,191

5.15
5.13

$

$
$

182

0.08%
3.62%

5.94%
4.86%
5.48%

2.91%
4.13%
2.92%
3.70%
5.40%
4.23%
4.70%

4.83%
3.86%

0.25%
0.34%
1.80%
0.68%
0.09%
0.22%
3.98%
5.61%
0.76%

3.10%

3.30%

0.34% $
1.59%

586,783
81,978

$

491
2,486

5.88%
4.06%
5.29%

211,949
155,707
367,656

9,557,442
2.42%
89,976
3.68%
9,647,418
2.44%
543,318
2.51%
19,898
4.78%
3.64%
154,794
4.44% 10,841,341
284,516
4.53% 10,556,825
3.53% 21,958,670
648,864
1,887,327
$ 24,494,861

0.16% $ 9,349,760
212,443
0.21%
1.68%
3,587,698
0.54% 13,149,901
1,046,114
0.14%
1,096,615
0.09%
137,122
2.20%
3.79%
398,790
0.56% 15,828,542
4,877,906
648,864
457,684
2,681,865
$ 24,494,861

2.97%

3.15%

12,581
7,562
20,143

259,871
3,566
263,437
18,649
1,075
6,492
509,462

509,462
822,235

$

23,415
719
64,756
88,890
917
2,453
5,456
22,385
120,101

$

702,134

9,089
693,045
(6,050)

528,538
779,298
448,335
158,511
289,824

3,949

$

285,875

$
$

4.18
4.17

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Quarterly Financial Summary – Unaudited
Consolidated Daily Average Balances, Average Yields and Rates

(In Thousands, Except Per Share Data)

Three Months Ended

Average
Balance

December 31, 2013
Revenue/
Expense1

Yield/
Rate

Average
Balance

September 30, 2013
Revenue/
Expense1

Yield/
Rate

Assets

Interest-bearing cash and cash equivalents
Trading securities
Investment securities

$

559,918
127,011

$

Taxable3
Tax-exempt3

Total investment securities
Available for sale securities

Taxable3
Tax-exempt3

Total available for sale securities3
Fair value option securities
Restricted equity securities
Residential mortgage loans held for sale
Loans2
Less allowance for loan losses
Loans, net of allowance
Total earning assets3

Receivable on unsettled securities trades
Cash and other assets
Total assets
Liabilities and equity

Interest-bearing deposits:

Transaction
Savings
Time

Total interest-bearing deposits
Funds purchased
Repurchase agreements
Other borrowings
Subordinated debentures

Total interest-bearing liabilities
Non-interest bearing demand deposits
Due on unsettled securities trades
Other liabilities
Total equity

Total liabilities and equity
Tax-equivalent Net Interest Revenue3
Tax-equivalent Net Interest Revenue to Earning 

Assets3

Less tax-equivalent adjustment1
Net Interest Revenue
Provision for credit losses
Other operating revenue
Other operating expense
Income before taxes
Federal and state income tax
Net income before non-controlling interest
Net income (loss) attributable to non-controlling

interest

Net income attributable to BOK Financial Corp.

Earnings Per Average Common Share Equivalent:

Net income:
Basic
Diluted

258
472

3,424
1,772
5,196

48,295
751
49,046
892
1,555
2,251
125,917

125,917
185,587

2,566
95
10,587
13,248
145
105
1,205
2,173
16,876

238,306
434,416
672,722

10,322,624
112,186
10,434,810
167,490
123,009
217,811
12,461,576
(193,309)
12,268,267
24,571,038
83,016
2,448,734
$ 27,102,788

$

9,486,136
323,123
2,710,019
12,519,278
748,074
752,286
1,551,591
347,781
15,919,010
7,356,063
152,078
621,834
3,053,803
$ 27,102,788

$

$

168,711

2,467
166,244
(11,400)
147,015
215,419
109,240
35,318
73,922

946

72,976

1.06
1.06

$

$
$

0.22%
2.25%

5.78%
1.60%
3.22%

1.92%
2.81%
1.93%
1.80%
3.05%
3.87%
4.06%

4.13%
3.03%

0.11%
0.13%
1.55%
0.43%
0.07%
0.06%
0.28%
2.52%
0.42%

2.61%

2.75%

355
688

3,434
1,501
4,935

50,167
828
50,995
814
1,189
2,168
126,849

126,849
187,993

2,681
107
10,738
13,526
134
123
1,547
2,209
17,539

0.18% $
1.73%

654,591
124,689

$

5.75%
1.66%
3.12%

237,487
383,617
621,104

1.89% 10,439,353
2.74%
119,324
1.89% 10,558,677
2.06%
169,299
5.06%
155,938
4.16%
225,789
4.01% 12,402,096
(201,616)
4.07% 12,200,480
3.02% 24,710,567
90,014
2,454,151
$ 27,254,732

0.11% $
9,276,136
0.12%
317,912
1.55%
2,742,970
0.42% 12,337,018
0.08%
776,356
0.06%
799,175
0.31%
2,175,747
2.48%
347,737
0.42% 16,436,033
7,110,079
111,998
631,699
2,964,923
$ 27,254,732

2.60%

2.74%

$

$

170,454

2,565
167,889
(8,500)
143,432
210,298
109,523
33,461
76,062

324

75,738

1.10
1.10

$

$
$

1  Tax equivalent at the statutory federal and state rates for the periods presented. The taxable equivalent adjustments shown are for comparative purposes.
2  The loan averages included loans on which the accrual of interest has been discontinued and are stated net of unearned income.
3  Yield calculations exclude security trades that have been recorded on trade date with no corresponding interest income.
4  Yield / rate calculations are generally based on the conventions that determine how interest revenue and expense is accrued. 

183

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Quarterly Financial Summary – Unaudited (continued)
Consolidated Daily Average Balances, Average Yields and Rates

Average Balance

June 30, 2013
Revenue /
Expense1

Yield /
Rate

Three Months Ended
March 31, 2013
Revenue / 
Expense1

Average Balance

December 31, 2012

Yield /
Rate

Average Balance

Revenue / 
Expense1

Yield /
Rate

0.27% $
2.40%

388,132
162,353

$

0.19% $
2.13%

413,920
165,109

$

278
829

3,604
1,568
5,172

51,360
1,013
52,373
1,024
1,462
2,294
125,992

125,992
189,424

2,762
120
11,027
13,909
205
129
1,442
2,200
17,885

$

408,224
181,866

$

245,311
365,629
610,940

10,940,486
120,214
11,060,700
216,312
144,332
261,977
12,277,444
(206,807)
12,070,637
24,954,988
135,964
2,568,372
27,659,324

9,504,128
315,421
2,818,533
12,638,082
789,302
819,373
2,172,417
347,695
16,766,869
6,888,983
330,926
644,892
3,027,654
27,659,324

$

$

$

$

$

171,539

2,647
168,892
—
163,340
210,921
121,311
41,423
79,888

(43)

79,931

1.16
1.16

$

$
$

258,196
276,576
534,772

11,179,674
112,507
11,292,181
251,725
80,433
216,816
12,224,960
(214,017)
12,010,943
24,937,355
178,561
2,397,515
27,513,431

9,836,204
296,319
2,913,999
13,046,522
1,155,983
878,679
863,360
347,654
16,292,198
7,002,046
665,175
556,173
2,997,839
27,513,431

$

5.88%
1.88%
3.58%

1.94%
3.59%
1.96%
1.92%
4.05%
3.54%
4.12%

4.19%
3.10%

$

0.12% $
0.15%
1.57%
0.44%
0.10%
0.06%
0.27%
2.54%
0.43%

$

2.67%

2.80%

184
707

3,798
1,483
5,281

55,007
907
55,914
1,177
865
1,792
126,745

126,745
192,665

3,146
120
11,615
14,881
364
146
1,044
2,159
18,594

$

174,071

2,619
171,452
(8,000)
160,685
203,982
136,155
47,096
89,059

1,095

87,964

1.28
1.28

$

$
$

184

0.21%
1.54%

5.90%
2.95%
4.69%

2.15%
3.10%
2.16%
1.64%
4.15%
3.44%
4.33%

4.42%
3.30%

0.15%
0.18%
1.80%
0.54%
0.15%
0.09%
0.90%
2.56%
0.54%

2.76%

2.95%

271,957
202,128
474,085

11,369,596
112,616
11,482,212
292,490
65,275
272,581
11,989,319
(229,095)
11,760,224
24,925,896
144,077
2,426,803
27,496,776

9,343,421
278,714
3,010,367
12,632,502
1,295,442
900,131
364,425
347,613
15,540,113
7,505,074
854,474
625,628
2,971,487
27,496,776

$

5.88%
2.38%
4.17%

2.09%
3.39%
2.11%
2.06%
4.30%
3.36%
4.20%

4.27%
3.21%

$

0.13% $
0.16%
1.62%
0.46%
0.13%
0.07%
0.49%
2.52%
0.46%

$

2.75%

2.90%

218
441

4,008
1,379
5,387

56,505
836
57,341
780
678
2,323
130,510

130,510
197,678

3,496
124
13,588
17,208
477
197
824
2,239
20,945

$

176,733

2,472
174,261
(14,000)
166,422
226,774
127,909
44,293
83,616

1,051

82,565

1.21
1.21

$

$
$

 
 
 
 
 
 
 
 
 
 
 
 
ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE

None.

ITEM 9A.  CONTROLS AND PROCEDURES

As of the end of the period covered by this report and pursuant to Rule 13a-15 of the Securities Exchange Act of 1934 (the 
“Exchange Act”), the Company's management, including the Chief Executive Officer and Chief Financial Officer, conducted an 
evaluation of the effectiveness and design of the Company's disclosure controls and procedures (as that term is defined in Rules 
13a-15(e) and 15d-15(e) of the Exchange Act). Based upon that evaluation, the Company's Chief Executive Officer and Chief 
Financial Officer concluded, as of the end of the period covered by this report, that the Company's disclosure controls and 
procedures were effective in recording, processing, summarizing and reporting information required to be disclosed by the 
Company, within the time periods specified in the Securities and Exchange Commission's rules and forms.

In addition and as of the end of the period covered by this report, there have been no changes in internal control over financial 
reporting (as defined in Rule 13a-15(f) and 15d-15(f), as amended, of the Exchange Act) during the Company's fourth fiscal 
quarter that have materially affected, or are reasonably likely to materially affect, the internal control over financial reporting.

The Report of Management on Financial Statements and Management's Report on Internal Control over Financial Reporting 
appear within Item 8, “Financial Statements and Supplementary Data.” The independent registered public accounting firm, 
Ernst & Young LLP, has audited the financial statements included in Item 8 and has issued an audit report on the Company's 
internal control over financial reporting, which appears therein.

ITEM 9B.  OTHER INFORMATION

None.

PART III

ITEM 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The information set forth under the headings “Election of Directors,” “Executive Officers, “Insider Reporting,” “Director 
Nominations,” and “Risk Oversight and Audit Committee” in BOK Financial's 2014 Annual Proxy Statement is incorporated 
herein by reference.

The Company has a Code of Ethics which is applicable to all Directors, officers and employees of the Company, including the 
Chief Executive Officer and the Chief Financial Officer, the principal executive officer and principal financial and accounting 
officer, respectively. A copy of the Code of Ethics will be provided without charge to any person who requests it by writing to 
the Company's headquarters at Bank of Oklahoma Tower, P.O. Box 2300, Tulsa, Oklahoma 74192 or telephoning the Chief 
Auditor at (918) 588-6000. The Company will also make available amendments to or waivers from its Code of Ethics 
applicable to Directors or executive officers, including the Chief Executive Officer and the Chief Financial Officer, in 
accordance with all applicable laws and regulations.

There are no material changes to the procedures by which security holders may recommend nominees to the Company's board 
of directors since the Company's 2013 Annual Proxy Statement to Shareholders.

ITEM 11.  EXECUTIVE COMPENSATION

The information set forth under the heading “Compensation Discussion and Analysis,” “Compensation Committee Interlocks 
and Insider Participation, “Compensation Committee Report,” “Executive Compensation Tables,” and “Director 
Compensation” in BOK Financial's 2014 Annual Proxy Statement is incorporated herein by reference.

185

 
 
ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 
RELATED STOCKHOLDER MATTERS

The information set forth under the headings “Security Ownership of Certain Beneficial Owners and Management” and 
“Election of Directors” in BOK Financial's 2014 Annual Proxy Statement is incorporated herein by reference.

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

Information regarding related parties is set forth in Note 13 of the Company's Notes to Consolidated Financial Statements, 
which appears elsewhere herein. Additionally, the information set forth under the headings “Certain Transactions,” “Director 
Independence” and “Related Party Transaction Review and Approval Process” in BOK Financial's 2014 Annual Proxy 
Statement is incorporated herein by reference.

ITEM 14.  PRINCIPAL ACCOUNTANT FEES AND SERVICES

The information set forth under the heading “Principal Accountant Fees and Services” in BOK Financial's 2014 Annual Proxy 
Statement is incorporated herein by reference.

PART IV

ITEM 15.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES

(a) (1)  Financial Statements

The following financial statements of BOK Financial Corporation are filed as part of this Form 10-K in Item 8:

Consolidated Statements of Earnings for the years ended December 31, 2013, 2012 and 2011 
Consolidated Statements of Comprehensive Income for the years ended December 31, 2013, 2012 and 2011
Consolidated Balance Sheets as of December 31, 2013 and 2012
Consolidated Statements of Cash Flows for the years ended December 31, 2013, 2012 and 2011 
Consolidated Statements of Changes in Shareholders' Equity for the years ended December 31, 2013, 2012 and 2011 
Notes to Consolidated Financial Statements
Annual Financial Summary - Unaudited
Quarterly Financial Summary - Unaudited
Quarterly Earnings Trends - Unaudited
Reports of Independent Registered Public Accounting Firm

(a) (2)  Financial Statement Schedules

The schedules to the consolidated financial statements required by Regulation S-X are not required under the related 
instructions or are inapplicable and are therefore omitted.

186

(a) (3)  Exhibits

Exhibit
Number

Description of Exhibit

The Articles of Incorporation of BOK Financial, incorporated by reference to (i) Amended and
Restated Certificate of Incorporation of BOK Financial filed with the Oklahoma Secretary of
State on May 28, 1991, filed as Exhibit 3.0 to S-1 Registration Statement No. 33-90450, and (ii)
Amendment attached as Exhibit A to Information Statement and Prospectus Supplement filed
November 20, 1991.

Bylaws of BOK Financial, incorporated by reference to Exhibit 3.1 of S-1 Registration Statement
No. 33-90450.

3.0

3.1

3.1(a)

Bylaws of BOK Financial, as amended and restated as of October 30, 2007, incorporated by
reference to Exhibit 3.1 of Form 8-K filed on November 5, 2007.

4.0

10.0

10.1

10.2

10.3

10.4

10.4(a)

10.4(b)

10.4(c)

10.4 (d)

10.4 (e)

10.4 (f)

10.4 (g)

10.4.2

The rights of the holders of the Common Stock and Preferred Stock of BOK Financial are set
forth in its Certificate of Incorporation.

Purchase and Sale Agreement dated October 25, 1990, among BOK Financial, Kaiser, and the
FDIC, incorporated by reference to Exhibit 2.0 of S-1 Registration Statement No. 33-90450.

Amendment to Purchase and Sale Agreement effective March 29, 1991, among BOK Financial,
Kaiser, and the FDIC, incorporated by reference to Exhibit 2.2 of S-1 Registration Statement No.
33-90450.

Letter agreement dated April 12, 1991, among BOK Financial, Kaiser, and the FDIC, incorporated
by reference to Exhibit 2.3 of S-1 Registration Statement No. 33-90450.

Second Amendment to Purchase and Sale Agreement effective April 15, 1991, among BOK
Financial, Kaiser, and the FDIC, incorporated by reference to Exhibit 2.4 of S-1 Registration
Statement No. 33-90450.

Employment and Compensation Agreements.

Employment Agreement between BOK Financial and Stanley A. Lybarger, incorporated by
reference to Exhibit 10.4(a) of Form 10-K for the fiscal year ended December 31, 1991.

Amendment to 1991 Employment Agreement between BOK Financial and Stanley A. Lybarger,
incorporated by reference to Exhibit 10.4(b) of Form 10-K for the fiscal year ended December 31,
2001.

Amended and Restated Deferred Compensation Agreement (Amended as of September 1, 2003)
between Stanley A. Lybarger and BOK Financial Corporation, incorporated by reference to
Exhibit 10.4 (c) of Form 10-Q for the quarter ended September 30, 2003.

409A Deferred Compensation Agreement between Stanley A. Lybarger and BOK Financial
Corporation dated December 31, 2004, incorporated by reference to Exhibit 10.4 (d) of Form 8-K
filed on January 5, 2005.

Guaranty by George B. Kaiser in favor of Stanley A. Lybarger dated March 7, 2005, incorporated
by reference to Exhibit 10.4 (e) of Form 10-K for the fiscal year ended December 31, 2004.

Third Amendment to 1991 Employment Agreement between Stanley A. Lybarger and Bank of
Oklahoma, National Association, incorporated by reference to Exhibit 10.4 (f) of Form 10-K for
the fiscal year ended December 31, 2007.

Amended and Restated Employment Agreement dated December 26, 2008 between BOK
Financial Corporation and Stanley A. Lybarger, incorporated by reference to Exhibit 99 (a) of
Form 8-K filed on December 26, 2008.

Amended and Restated Deferred Compensation Agreement (Amended as of December 1, 2003)
between Steven G. Bradshaw and BOK Financial Corporation, incorporated by reference to
Exhibit 10.4.2 of Form 10-K for the fiscal year ended December 31, 2003.

187

 
 
10.4.2 (a)

10.4.2 (b)

10.4.2 (c)

10.4.4

10.4.5

10.4.5 (a)

10.4.5 (b)

10.4.5 (c)

10.4.7

10.4.7 (a)

10.4.7 (b)

10.4.8

10.4.9

10.4.9 (a)

10.4.9 (b)

10.6

10.7.7

10.7.8

409A Deferred Compensation Agreement between Steven G. Bradshaw and BOK Financial
Corporation dated December 31, 2004, incorporated by reference to Exhibit 10.4.2 (a) of Form 8-
K filed on January 5, 2005.

Employment Agreement between BOK Financial and Steven G. Bradshaw dated September 29,
2003, incorporated by reference to Exhibit 10.4.2 (b) of Form 10-K for the fiscal year ended
December 31, 2004.

Amended and Restated Employment Agreement (amended as of June 30, 2013) between BOK
Financial and Steven G. Bradshaw, incorporated by reference to Exhibit 99.A of Form 8-K filed
August 20, 2013.

Amended and Restated Employment Agreement (Amended as of June 14, 2002) among First
National Bank of Park Cities, BOK Financial Corporation and C. Fred Ball, Jr., incorporated by
reference to Exhibit 10.4.4 of Form 10-K for the fiscal year ended December 31, 2003.

409A Deferred Compensation Agreement between Daniel H. Ellinor and BOK Financial
Corporation dated December 31, 2004, incorporated by reference to Exhibit 10.4.5 of Form 8-K
filed on January 5, 2005.

Employment Agreement between BOK Financial and Dan H. Ellinor dated August 29, 2003,
incorporated by reference to Exhibit 10.4.5 (a) of Form 10-K for the fiscal year ended December
31, 2004.

Deferred Compensation Agreement dated November 28, 2003 between Daniel H. Ellinor and
BOK Financial Corporation, incorporated by reference to Exhibit 10.4.5 (b) of Form 10-K for the
fiscal year ended December 31, 2004.

Amended and Restated Employment Agreement (amended as of June 15, 2013) between BOK
Financial and Daniel Ellinor, incorporated by reference to Exhibit 99.B of Form 8-K filed August
20, 2013.

409A Deferred Compensation Agreement between Steven E. Nell and BOK Financial Corporation
dated December 31, 2004, incorporated by reference to Exhibit 10.4.7 of Form 8-K filed on
January 5, 2005.

Amended and Restated Deferred Compensation Agreement (Amended as of December 1, 2003)
between Steven E. Nell and BOK Financial Corporation, incorporated by reference to Exhibit
10.4.7 (a) of Form 10-K for the fiscal year ended December 31, 2004.

Amended and Restated Employment Agreement (amended June 15, 2013) between BOK
Financial and Steven Nell incorporated by reference to Exhibit 99.B of Form 8-K filed September
4, 2013.

Employment Agreement dated August 1, 2005 between BOK Financial Corporation and Donald
T. Parker, incorporated by reference to Exhibit 99 (a) of Form 8-K filed on February 1, 2006.

Employment Agreement dated April 4, 2008 between Bank of Texas, NA, and Norman P.
Bagwell, incorporated by reference to Exhibit 10.4.9 of Form 10-K filed on February 27, 2013.

First Amendment of Employment Agreement dated June 30, 2011 between Bank of Texas, a
division of BOKF, NA, and Norman P. Bagwell, incorporated by reference to Exhibit 10.4.9 (a) of
Form 10-K filed on February 27, 2013.

Amended and Restated Employment Agreement (amended as of June 15, 2013) between BOK
Financial and Norman Bagwell, incorporated by reference to Exhibit 99.A of Form 8-K filed
September 4, 2013.

Capitalization and Stock Purchase Agreement dated May 20, 1991, between BOK Financial and
Kaiser, incorporated by reference to Exhibit 10.6 of S-1 Registration Statement No. 33-90450.

BOK Financial Corporation 2001 Stock Option Plan, incorporated by reference to Exhibit 4.0 of
S-8 Registration Statement No. 333-62578.

BOK Financial Corporation Directors' Stock Compensation Plan, incorporated by reference to
Exhibit 4.0 of S-8 Registration Statement No. 33-79836.

188

10.7.9

10.7.10

10.7.11

10.7.12

10.7.13

10.7.14

10.7.15

10.7.16

10.8

10.9

21.0

23.0

31.1

31.2

32

99.0

99 (a)

99 (c)

101

Bank of Oklahoma Thrift Plan (Amended and Restated Effective as of January 1, 1995),
incorporated by reference to Exhibit 10.7.6 of Form 10-K for the year ended December 31, 1994.

Trust Agreement for the Bank of Oklahoma Thrift Plan (December 30, 1994), incorporated by
reference to Exhibit 10.7.7 of Form 10-K for the year ended December 31, 1994.

BOK Financial Corporation 2003 Stock Option Plan, incorporated by reference to Exhibit 4.0 of
S-8 Registration Statement No. 333-106531.

BOK Financial Corporation 2003 Executive Incentive Plan, incorporated by reference to Exhibit
4.0 of S-8 Registration Statement No. 333-106530.

10b5-1 Repurchase Plan between BOK Financial Corporation and BOSC, Inc. dated May 27,
2008, incorporated by reference to Exhibit 10.1 of Form 8-K filed May 27, 2008.

BOK Financial Corporation 2003 Executive Incentive Plan, as amended and restated, for the
Chief Executive Officer and for Direct Reports to the Chief Executive Officer, incorporated by
reference to the Schedule 14 A Definitive Proxy Statement filed on March 15, 2011.

BOK Financial Corporation 2011 True-Up Plan, for the Chief Executive Officer and his Direct
Reports, incorporated by reference to the Schedule 14A Definitive Proxy Statement filed on
March 15, 2011.

BOK Financial Corporation 2009 Omnibus Incentive Plan, Amended and Restated effective April
30, 2013, incorporated by reference to the Schedule 14A Definitive Proxy Statement filed on
March 20, 2013.

Lease Agreement between One Williams Center Co. and National Bank of Tulsa (predecessor to
BOk) dated June 18, 1974, incorporated by reference to Exhibit 10.9 of S-1 Registration
Statement No. 33-90450.

Lease Agreement between Security Capital Real Estate Fund and BOk dated January 1, 1988,
incorporated by reference to Exhibit 10.10 of S-1 Registration Statement No. 33-90450.

Subsidiaries of BOK Financial, filed herewith.

Consent of independent registered public accounting firm - Ernst & Young LLP, filed herewith.

Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of
2002, filed herewith.

Certification of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of
2002, filed herewith.

Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C.
Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, filed
herewith.

Additional Exhibits.

Credit Agreement dated June 9, 2011 between BOK Financial Corporation and participating
lenders, incorporated by reference to Form 10-Q filed November 6, 2012.

First Amended Debenture dated December 2, 2009 between BOK Financial Corporation and
George B. Kaiser, incorporated by reference to Exhibit 99 (a) of Form 8-K filed December 4,
2009.

Interactive data files pursuant to Rule 405 of Regulation S-T: (i) the Consolidated Balance Sheets,
(ii) the Consolidated Statements of Earnings, (iii) the Consolidated Statements of Changes in
Equity, (iv) the Consolidated Statement of Cash Flows and (v) the Notes to the Consolidated
Financial Statements, filed herewith.

189

(b) 

Exhibits

See Item 15 (a) (3) above.

(c) 

Financial Statement Schedules

See Item 15 (a) (2) above.

190

 
 
SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this 
report to be signed on its behalf by the undersigned, thereunto duly authorized.

BOK FINANCIAL CORPORATION

DATE:    February 26, 2014                                                        BY:  /s/ George B. Kaiser                                                                               

George B. Kaiser 
Chairman of the Board of Directors

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below on February 26, 2014, 
by the following persons on behalf of the registrant and in the capacities indicated.

OFFICERS

/s/ George B. Kaiser
George B. Kaiser
Chairman of the Board of Directors

/s/ Steven G. Bradshaw
Steven G. Bradshaw
Director, President and Chief Executive Officer 

/s/ Steven E. Nell
Steven E. Nell
Executive Vice President and
Chief Financial Officer

/s/ John C. Morrow 
John C. Morrow
Senior Vice President and
Chief Accounting Officer

191

 
 
 
 
 
 
 
 
 
 
/s/ Gregory S. Allen
Gregory S. Allen

/s/ Alan S. Armstrong

Alan S. Armstrong

/s/ C. Frederick Ball, Jr.
C. Frederick Ball, Jr.

/s/ Sharon J. Bell
Sharon J. Bell

/s/ Peter C. Boylan, III
Peter C. Boylan, III

/s/ Chester E. Cadieux, III
Chester E. Cadieux, III

/s/ Joseph W. Craft, III
Joseph W. Craft, III

/s/ John W. Gibson
John W. Gibson

/s/ David F. Griffin
David F. Griffin

/s/ V. Burns Hargis
V. Burns Hargis

DIRECTORS

Douglas D. Hawthorne

/s/ E. Carey Joullian, IV
E. Carey Joullian, IV

/s/ Robert J. LaFortune
Robert J. LaFortune

/s/ Stanley A. Lybarger

Stanley A. Lybarger

/s/ Steven J. Malcolm
Steven J. Malcolm 

/s/ Emmet C. Richards

Emmet C. Richards

/s/ John Richels
John Richels

/s/ Michael C. Turpen
Michael C. Turpen

R.A. Walker

192

 
 
 
 
 
 
 
 
Exhibit 31.1

CERTIFICATION PURSUANT TO

SECTION 302

OF THE SARBANES-OXLEY ACT OF 2002

FOR THE CHIEF EXECUTIVE OFFICER

I, Steven G. Bradshaw, President and Chief Executive Officer of BOK Financial Corporation (“BOK Financial”), certify that:

1. 

I have reviewed this Annual Report on Form 10-K of BOK Financial;

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading 
with respect to the period covered by this report;

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 
presented in this report;

4.  The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as 
defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed 
under our supervision, to ensure that material information relating to the registrant, including its consolidated 
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is 
being prepared;

b.  Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c.  Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our 

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 
report based on such evaluation; and

d.  Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the 
registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; 
and

5.  The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons 
performing the equivalent functions):

a.  All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 

which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial 
information; and

b.  Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

registrant's internal control over financial reporting.

Date:  February 26, 2014 

/s/ Steven G. Bradshaw                                                                         
Steven G. Bradshaw
President
Chief Executive Officer
BOK Financial Corporation

 
 
 
 
 
 
 
 
 
 
Exhibit 31.2

CERTIFICATION PURSUANT TO

SECTION 302

OF THE SARBANES-OXLEY ACT OF 2002

FOR THE CHIEF FINANCIAL OFFICER

I, Steven E. Nell, Chief Financial Officer of BOK Financial Corporation (“BOK Financial”), certify that:

1. 

I have reviewed this Annual Report on Form 10-K of BOK Financial;

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading 
with respect to the period covered by this report;

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 

material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented 
in this report;

4.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 

material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented 
in this report;

5.  The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and 

procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined 
in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 

our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made 
known to us by others within those entities, particularly during the period in which this report is being prepared;

b.  Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c. 

d. 

 Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions 
about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on 
such evaluation; and

 Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the 
registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially 
affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

6.  The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over 

financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing 
the equivalent functions):

a.  All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 

which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial 
information; and

b. 

 Any fraud, whether or not material, that involves management or other employees who have a significant role in the 
registrant's internal control over financial reporting.

Date:  February 26, 2014 

 /s/ Steven E. Nell                                            
Steven E. Nell
Executive Vice President and Chief Financial Officer
BOK Financial Corporation

 
 
 
 
  
 
 
 
 
 
 
                                                                            
Exhibit 32

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report of BOK Financial Corporation (“BOK Financial”) on Form 10-K for the fiscal year 
ending December 31, 2013 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), we, 
Steven G. Bradshaw and Steven E. Nell, Chief Executive Officer and Chief Financial Officer, respectively, of BOK Financial, 
certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that to our knowledge:

1.  The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2.  The information contained in the Report fairly presents, in all material respects, the financial condition and results of 

operations of BOK Financial as of, and for, the periods presented.

February 26, 2014 

/s/ Steven G. Bradshaw       
Steven G. Bradshaw
President
Chief Executive Officer
BOK Financial Corporation

/s/ Steven E. Nell                                                                                                        
Steven E. Nell
Executive Vice President
Chief Financial Officer
BOK Financial Corporation

 
 
 
 
 
 
 
 
 
 
 
                                                                           
 
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CORPORATE HEADQUARTERS:

Bank of Oklahoma Tower
P.O. Box 2300
Tulsa, Oklahoma 74192
918.588.6000