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BOK Financial

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Industry Banks - Regional
Employees 1001-5000
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FY2014 Annual Report · BOK Financial
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2014 ANNUAL REPORT

2014 | Annual Report

2014 KEY ACCOMPLISHMENTS

COMMERCIAL

 • Increased loan growth to 11 percent, more than double the pace of a year ago.

 • Successfully expanded the Healthcare banking business across the footprint, delivering 14 percent  

loan growth in its first year.

 • Doubled syndication fees compared to the previous best year for the bank and closed new syndicated 

transactions with all commercial business lines.

 • Launched Treasury Source, an upgraded treasury management platform for commercial clients.

 • Recorded net recoveries in the loan portfolio, reflecting continued excellent underlying credit quality.

FEE GENERATING BUSINESSES

 • Delivered 19 percent growth in assets under management, far exceeding overall market growth.

 • Launched HomeDirect Mortgage, a new sales channel to serve the online mortgage shopper,  

which drove $428 million of volume in its first full year of operation.

 • Completed two successful acquisitions that increased corporate capabilities in wealth and enhanced  

our presence in Kansas City and Houston, two important growth markets.

 • Delivered 9 percent growth in EFT transactions and 11 percent growth in merchant processing volume  

in our TransFund transaction processing business.

RISK MANAGEMENT

 • Repositioned the balance sheet in preparation for an expected rising rate environment, reducing liability 

sensitivity by 50 percent during the year.

 • Completed upgrade of Bank Secrecy Act/Anti-Money Laundering infrastructure on time and on budget.

 • Created centralized compliance and audit teams, filling most open positions from within the organization.

 • Successfully completed two disaster recovery tests.

OTHER

 • Enhanced Texas leadership team to continue to capitalize on growth opportunities.

 • Re-energized mergers and acquisitions efforts to identify additional acquisition targets and build a winning 

bid and integration strategy.

 • Expanded internal training and development curriculum to continue to enhance the employee experience.

 • Upgraded investor relations program to expand financial disclosure and investor access to senior leadership.

To Our Fellow Shareholders:

I’d  like  to  take  this  time  to  share  our  accomplishments  from  2014,  as  well  as  provide  a  preview  of  

our  growth  strategies  for  2015  and  beyond.    Net  income  for  the  year  was  $292  million,  or  $4.22  per 

diluted share, compared to $316.6 million or $4.59 per share in 2013. I can assure you that no one at  

BOK  Financial  is  happy  about  a  decrease  in  earnings,  but  we  do  believe  we  took  the  right  actions 

throughout the year to position the bank for earnings growth in 2015 and beyond.

We knew 2014 would be a challenging year as we faced a number of headwinds entering the year including a 

significant investment in risk and compliance infrastructure, a planned reduction in the size of our bond portfolio 

to  position  the  balance  sheet  for  a  rising  rate  environment,  and  a  tough  competitive  market.  In  addition,  

we realized $28 million of benefit from reversal of loan loss reserves in 2013, something that was not likely  

to reoccur in 2014.

In the face of these challenges, I’m extremely proud of how our team executed in 2014. We accomplished all  

of the strategic objectives outlined at the start of the year. Loan growth accelerated to the low double digits,  

and we believe we gained market share with commercial borrowers. We completed two small but important 

acquisitions in the wealth management business. We completed the build-out of our compliance infrastructure 

on  time  and  on  budget.  We  delivered  strong  revenue  growth  in  key  fee-generating 

businesses and regained revenue momentum in our mortgage business. We reduced the 

size of our bond portfolio by $1.3 billion and reduced liability sensitivity to less than one 

percent at year end. And we made additional investments in our people, strengthening 

our team across the company.

We  also  returned  capital  to  shareholders.  In  2014  we  paid  $112.1  million  of  dividends  

to  shareholders,  or  38.3  percent  of  earnings,  and  resumed  our  stock  buyback 

program, purchasing 200,000 shares in the open market. In November 

we continued our 10-year track record of dividend increases when 

we  declared  a  quarterly  cash  dividend  of  42  cents  per  share,  

a five percent increase.

Steven G. Bradshaw
President and CEO, BOK Financial

ENERGIZING REVENUE GROWTH
In 2014 we saw significant positive movement in total loans 
and assets under management, two important precursors to 
revenue  growth.  Loans  were  up  11.1  percent  and  assets  
under management were up 19.4 percent. Several fee-gen-
erating  lines  of  business  turned  in  strong  year-over-year 
growth,  including  brokerage  and  trading,  transaction  card, 
and fiduciary and asset management. Mortgage banking rev-
enues were down due to tough year-over-year comparisons, 
as were deposit service charges and fees, a line item that 
has  been  under  pressure  industry-wide  for  several  years 
now. But all told, we are pleased with the progress we made 
in 2014 to grow the business.

Another  key  initiative  in  2014  was  the  introduction  of  our 
Healthcare  banking  business  as  a  stand-alone  specialty  
lending area. By pooling all of the bank’s healthcare expertise 
into one unified team, we were able to accelerate the growth 
of this business. As a result, healthcare banking was one of 
our fastest growing businesses, and its loan portfolio was up 
14.2 percent year-over-year.

In  the  trust  business,  we  completed  two  acquisitions  in 
2014: GTRUST, a specialty trust company based in Kansas, 
and MBM Advisors, a 401(k) administrator based in Houston, 
Texas. GTRUST brought with it a differentiated model for fee-
only  financial  planning  for  the  mass-affluent  market,  while 
MBM  Advisors  brought  ERISA  3(38)  Fiduciary  capabilities 
enabling it to serve as a turnkey 401(k) provider for small and 
mid-sized businesses. In each case, the firms’ areas of ex-
pertise can be introduced across our footprint. This acquisi-
tion  model  replicates  the  success  we  have  had  with  our  
acquisition  of  Denver-based  The  Milestone  Group  in  2012, 
which has doubled assets under management since joining 
the BOK Financial family.

BUILDING LEADING RISK AND COMPLIANCE 
MANAGEMENT CAPABILITIES 
Equally  important,  in  2014  we  invested  in  people,  techno-
logical infrastructure, and processes to enhance our risk and 
compliance  operations  and  ensure  that  our  business  
platform is secure, resilient, and scalable. 

It is essential for banks today to have fortress-like infrastruc-
ture  to  protect  data  and  systems  from  external  threats.  
Accordingly, during the year we upgraded our Bank Secrecy 
Act/Anti-Money  Laundering  (BSA/AML)  infrastructure.  This 

was  a  significant  investment,  which  we  believe  added  
$10-15 million to our annual expense base and another $5 
million  of  one-time  expenses  during  2014.  As  we  exit  the 
year, our new systems are up and running and this invest-
ment is largely complete.

We also conducted multiple business resiliency tests during 
the  year,  simulating  a  natural  disaster  that  disabled  our  
primary operations facility in Tulsa, Oklahoma. Our employ-
ees conducted these tests over bank holiday weekends with 
positive results, giving us even greater confidence that we 
would be able to respond quickly and meet our clients’ needs 
in such an event.

CONTROLLING INTERNAL  
EXPENSE GROWTH
During the year, total expenses grew less than one percent 
while  we  absorbed  the  aforementioned 
investments.  
We  were  able  to  accomplish  this  by  controlling  expense 
growth in other areas of our operations. For example, more 
than 60 percent of the new hires in risk and compliance were 
filled  from  within  the  company.  This  provided  an  exciting 
new career path for many of our talented employees while 
enabling  the  company  to  carefully  manage  expenses  and 
preserve shareholder value.

In addition, with the conclusion of the multi-year 2011 True-
Up Plan at the end of 2013, we introduced a new executive 
incentive plan focused on driving long-term EPS growth in 
the  top  20  percent  of  our  peer  group.  The  lower  level  of  
ongoing executive compensation, along with a $17.2 million 
reversal of previously-accrued compensation related to the 
True-Up  Plan  in  early  2014,  represented  a  significant  cost 
savings to the company this year.

EXCEEDING CUSTOMER EXPECTATIONS
Our  regional  business  model  demands  and  rewards  busi-
ness line collaboration to provide advice and solutions that 
are  specifically  tailored  for  each  client.  This  approach  is 
unique for most banks and was the foundation for consistent 
revenue and customer growth across each of our regional 
markets. We also introduced new technology in our treasury 
services and 401(k) customer platforms, improving ease of 
use and customer functionality. We added a new channel of 
mortgage  origination,  Home  Direct,  that  allows  customers  
to  utilize  our  mortgage  products  and  services  with  online  
convenience.

CONTINUING TO ENHANCE  
THE EMPLOYEE EXPERIENCE
It  may  sound  cliché,  but  I  truly  believe  we  have  the  best  
employees  at  BOK  Financial.  Our  people  are  hard-working, 
ambitious,  accomplished,  and  committed  to  our  mission.  
As such, it is critical that we keep them challenged, growing, 
and  evolving  in  their  careers,  that  we  compensate  them  
appropriately, and that we give them exciting career paths 
and opportunities to broaden their horizons. 

To  meet  this  need,  in  2014  we  invested  heavily  in  further 
enhancing our talent development programs by adding more 
opportunities for leaders and employees at all levels to grow 
in their careers. A full curriculum of internally-developed we-
binars and on-site training and leadership programs provide 
employees  the  tools  and  opportunities  they  need  to  build 
their skills so they can move up and around the company.  

REPOSITIONING THE BALANCE SHEET
Economic experts have long called for rising interest rates, 
and  many  of  our  peers  went  asset  sensitive  years  ago  so 
they could capitalize as rates rose. However, we did not see 
any  catalysts  on  the  near-term  horizon  that  would  cause  
interest rates to rise, so we chose to stay fully invested and 
remain relatively interest-rate-neutral. We believe we earned 
approximately  $200  million  of  additional  after  tax  income 
over the past six years as a result of this decision.

As we entered 2014, the economic picture became clearer, 
and we made the decision to begin preparing for a rising rate 
environment. At year end, our securities portfolio was down 
$1.2 billion from the end of 2013. Our timing was good, as 
loan growth accelerated in 2014 and we were able to replace 
these  securities  with  loans  to  high-quality  borrowers,  thus 
enhancing net interest income and net interest margin. 

LOOKING FORWARD
In 2014, we took the action needed to re-energize revenue 
growth.  Now  in  2015,  the  focus  shifts  to  translating  that  
revenue growth into earnings growth.

From a financial standpoint, we continue to forecast double-
digit loan growth in 2015. We believe the economic environ-
ment  in  our  footprint,  as  well  as  the  strong  presence  we 
have with customers and prospects, will support this objec-
tive.  At  the  same  time,  I’ve  challenged  our  Commercial 
Banking group to fight to hold loan spreads steady in 2015.  

With the reduction in energy prices, a more rational competi-
tive  environment  in  our  energy  lending  business  should  
contribute to making this goal achievable.

the  grocery  store 

During the fourth quarter of 2014 we announced we were 
(Instore)  banking  channel.  
exiting 
We launched the Instore grocery branch model in the mid-
1990s as a way to add another convenience option for clients 
who  were  visiting  the  grocery  store  and  the  bank  weekly,  
or even daily. But today, the majority of our clients are using 
mobile and online banking, as well as deposit-friendly ATMs, 
for the routine transactions they used to do in Instore branch 
visits. As a result, consumer foot traffic in our Instore branch-
es slowed considerably and it became apparent to me and 
my  team  that  it  was  time  to  make  a  change.  When  fully  
implemented in second quarter of 2015, annual cost savings 
of closing this banking channel are estimated to be approxi-
mately $7 to $8 million.

There are a number of other like initiatives being evaluated 
throughout the business, with the goal of bringing expense 
growth back in line with revenue growth, reducing operating 
expenses, and achieving steady staffing levels in functions 
such as risk management. 

We will continue to carefully manage risk across the organi-
zation. With our BSA/AML project complete, in 2015 we will 
continue  to  strengthen  our  technology  infrastructure  and  
ensure  that  it  is  current,  resilient,  and  secure,  while  not  
losing sight of important business projects that drive better 
customer  delivery  and  increased  efficiency.  And  we  are  
enhancing our Enterprise Risk Management infrastructure to 
continue to stay ahead of any potential financial, operational, 
or structural risks to the company.

We  are  also  focused  on  growing  the  organization.  At  our  
biennial investor day in October, we outlined a key objective 
to announce a whole-bank acquisition in 2015.  As we sit to-
day, we have an estimated $500 million of excess capital and 
holding  company  liquidity  that  can  be  deployed  for  acquisi-
tions. Our primary targets are banks in the $500 million to 
$2.5 billion asset range, in existing markets such as Houston, 
Dallas,  Kansas  City,  and  Denver.  We  believe  that  the  land-
scape  for  acquisitions  has  changed  considerably  over  the 
past year, as smaller banks are now beginning to get a full 
sense of the risk and compliance investment that will be re-
quired  to  compete  in  this  industry  for  years  to  come.  

My entire team is energized to find the right fit for us from a 
business and cultural standpoint so we can execute on this 
strategic objective. 

20  years  is  six  basis  points  of  net  charge  offs,  despite  oil 
ranging  from  $11  per  barrel  to  more  than  $140  per  barrel  
during this time. 

However,  we  still  have  room  to  grow  organically.  We  can 
leverage  our  business  channels,  our  talent,  and  our  brand 
strength to grow market share faster than our primary com-
petitors.  In particular, we plan to accelerate our growth in 
Houston and central Texas by making stronger investments 
in  talent  and  capabilities  in  order  to  enhance  revenue  and 
profitability.  We  already  have  the  foundation  in  place  to  
accomplish this objective. In 2014, we recruited new leader-
ship for the Houston market and promoted a new leader for 
the Dallas market to oversee what I believe are two of the 
biggest growth opportunities for our company.

IN CLOSING, THANK YOU
As always, I thank you, our shareholders, for your longstand-
ing support of our company. BOK Financial is unique in that 
we attract shareholders who understand our long-term value 
proposition  and  do  not  get  swayed  by  trendy  investment 
fads. We appreciate that our shareholder base enables us to 
execute disciplined strategies and make patient investments 
in  the  future.  By  executing  on  the  initiatives  described  in  
this letter, we believe we can drive above-market earnings 
growth  and  continue  to  reward  you  with  increased  share-
holder value over the long haul.

Sincerely,

Steven G. Bradshaw
President and Chief Executive Officer

On the employee front, we continue to seek to be an em-
ployer  of  choice  for  talented  professionals  by  providing  
training  and  development  opportunities,  upward  mobility, 
and  a  competitive  compensation  structure.  I’ve  had  the  
opportunity the past year to meet face to face with a number 
of employees at all levels of the company in all our markets 
for  small  group  discussions.  Through  these  and  other  
employee  interactions,  I’ve  learned  a  tremendous  amount 
about our company. But what struck me most is the passion 
of our employees to serve clients with the highest level of 
quality, the camaraderie they have with their co-workers, and 
their  appreciation  of  our  culture  of  integrity,  community  
service and teamwork. 

A WORD ON ENERGY
I’d  be  remiss  if  I  didn’t  include  our  perspective  on  recent 
changes in the energy market. As you know, we have been 
one of the nation’s foremost energy lenders for more than 
100 years. We know energy and it’s times like this when we 
truly separate ourselves from the pack. And while low ener-
gy prices may reduce the amount of new drilling activity that 
occurs in our footprint, it should have a positive impact on 
the rest of our business. Low energy prices have long been 
one  of  the  primary  drivers  of  economic  activity  across  the 
country, so we expect to see additional momentum in tradi-
tional commercial and consumer businesses as a result.

From a credit perspective, we are very comfortable with our 
energy business. We know how to structure energy transac-
tions to protect credit in a downturn. This is reflected in the 
fact that our average loss rate in the portfolio over the past 

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

(Mark One) 

FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended December 31, 2014 

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _____________ to ______________                 

Commission File No. 0-19341

BOK FINANCIAL CORPORATION
(Exact name of registrant as specified in its charter)

Oklahoma
(State or other jurisdiction
of Incorporation or Organization)

Bank of Oklahoma Tower
Boston Avenue at Second Street
Tulsa, Oklahoma
(Address of Principal Executive Offices)

73-1373454
(IRS Employer
Identification No.)

74172
(Zip Code)

 (918) 588-6000
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12 (b) of the Act:  None

Securities registered pursuant to Section 12 (g) of the Act:
Common stock, $0.00006 par value

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes  

  No  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15 (d) of the Act.  Yes  

  No  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been 
  No  
subject to such filing requirements for the past 90 days.       Yes  

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data 
File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter)during the preceding 12 months 
(or for such shorter period that the registrant was required to submit and post such files)Yes  

  No  

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be 
contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this 
Form 10-K or any amendment to this Form 10-K.   

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting 
company.  See definitions of “larger accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange 
Act.  (Check one):
Large accelerated filer  

Smaller reporting company  

Non-accelerated filer  

Accelerated filer  

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes  

  No  

The aggregate market value of the registrant's common stock ("Common Stock") held by non-affiliates is approximately $1.7 billion (based 
on the June 30, 2014 closing price of Common Stock of $64.05 per share). As of January 31, 2015, there were 69,113,013 shares of Common 
Stock outstanding.

Part III incorporates certain information by reference from the Registrant’s Proxy Statement for the 2015 Annual Meeting of Shareholders.

DOCUMENTS INCORPORATED BY REFERENCE

 
              
BOK Financial Corporation
Form 10-K
Year Ended December 31, 2014 

Index

Part I

Business

Risk Factors

Unresolved Staff Comments 

Properties

Legal Proceedings

Mine Safety Disclosures

Part II
Market for Registrant's Common Equity, Related Stockholder Matters and Issuer 
Purchases of Equity Securities
Selected Financial Data
Management's Discussion and Analysis of Financial Condition and Results of Operations 
Quantitative and Qualitative Disclosures about Market Risk
Financial Statements and Supplementary Data
Changes In and Disagreements with Accountants on Accounting and Financial Disclosure 
Controls and Procedures
Other Information

Part III
Directors, Executive Officers and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters
Certain Relationships and Related Transactions, and Director Independence 
Principal Accounting Fees and Services

Item 1

Item 1A

Item 1B

Item 2

Item 3

Item 4

Item 5

Item 6

Item 7

Item 7A

Item 8

Item 9

Item 9A

Item 9B

Item 10

Item 11

Item 12

Item 13

Item 14

Part IV

Item 15

Exhibits, Financial Statement Schedules

Signatures

Exhibit 31.1 Chief Executive Officer Section 302 Certification

Exhibit 31.2 Chief Financial Officer Section 302 Certification

Exhibit 32

Section 906 Certifications

1

9

13

13

13

13

14

17

17

76

80

174

174

174

174

174

175

175

175

175

179

ITEM 1.   BUSINESS

PART I

General

Developments relating to individual aspects of the business of BOK Financial Corporation (“BOK Financial” or “the 
Company”) are described below. Additional discussion of the Company’s activities during the current year appears within Item 
7 “Management’s Discussion and Analysis of Financial Condition and Results of Operations.”

Description of Business

BOK Financial is a financial holding company incorporated in the state of Oklahoma in 1990 whose activities are governed by 
the Bank Holding Company Act of 1956 (“BHCA”), as amended by the Financial Services Modernization Act or Gramm-
Leach-Bliley Act and the Dodd-Frank Wall Street Reform and Consumer Protection Act (the "Dodd-Frank Act"). BOK 
Financial offers full service banking in Oklahoma, Texas, New Mexico, Northwest Arkansas, Colorado, Arizona, and Kansas/
Missouri. At December 31, 2014, the Company reported total consolidated assets of $29 billion and ranked as the 38th largest 
bank holding company based on asset size. 

BOKF, NA (“the Bank”) is a wholly owned subsidiary bank of BOK Financial. BOKF, NA operates TransFund, Cavanal Hill 
Investment Management, MBM Advisors and seven banking divisions: Bank of Albuquerque, Bank of Arizona, Bank of 
Arkansas, Bank of Kansas City, Bank of Oklahoma, Bank of Texas and Colorado State Bank and Trust. Other wholly owned 
subsidiaries of BOK Financial include BOSC, Inc., a broker/dealer that engages in retail and institutional securities sales and 
municipal bond underwriting and The Milestone Group, Inc., an investment adviser to high net worth clients. Other non-bank 
subsidiary operations do not have a significant effect on the Company’s financial statements. 

Our overall strategic objective is to emphasize growth in long-term value by building on our leadership position in Oklahoma 
through expansion into other high-growth markets in contiguous states. We operate primarily in the metropolitan areas of Tulsa 
and Oklahoma City, Oklahoma; Dallas, Fort Worth and Houston, Texas; Albuquerque, New Mexico; Denver, Colorado; 
Phoenix, Arizona, and Kansas City, Kansas/Missouri. Our acquisition strategy targets fairly priced quality organizations with 
demonstrated solid growth that would supplement our principal lines of business. We provide additional growth opportunities 
by hiring talent to enhance competitiveness, adding locations and broadening product offerings. Our operating philosophy 
embraces local decision-making in each of our geographic markets while adhering to common Company standards.

Our primary focus is to provide a comprehensive range of nationally competitive financial products and services in a 
personalized and responsive manner. Products and services include loans and deposits, cash management services, fiduciary 
services, mortgage banking and brokerage and trading services to middle-market businesses, financial institutions and 
consumers. Commercial banking represents a significant part of our business. Our credit culture emphasizes building 
relationships by making high quality loans and providing a full range of financial products and services to our customers. Our 
energy financing expertise enables us to offer commodity derivatives for customers to use in their risk management. We also 
offer derivative products for customers to use in managing their interest rate and foreign exchange risk. Our diversified base of 
revenue sources is designed to generate returns in a range of economic situations. Historically, fees and commissions provide 
40 to 45% of our total revenue. Approximately 48% of our revenue came from fees and commissions in 2014.

BOK Financial’s corporate headquarters is located at Bank of Oklahoma Tower, Boston Avenue at Second Street, Tulsa, 
Oklahoma 74172.

The Company’s Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and 
amendments to those reports are available on the Company’s website at www.bokf.com as soon as reasonably practicable after 
the Company electronically files such material with or furnishes it to the Securities and Exchange Commission.

1

Operating Segments

BOK Financial operates three principal lines of business: Commercial Banking, Consumer Banking and Wealth 
Management. Commercial Banking includes lending, treasury and cash management services and customer risk management 
products for small businesses, middle market and larger commercial customers. Commercial Banking also includes the 
TransFund electronic funds network. Consumer Banking includes retail lending and deposit services, lending and deposit 
services to small business customers served through the retail branch network and all mortgage banking activities. Wealth 
Management provides fiduciary services, private bank services and investment advisory services in all markets. Wealth 
Management also underwrites state and municipal securities and engages in brokerage and trading activities. Discussion of 
these principal lines of business appears within the Lines of Business section of “Management's Discussion and Analysis of 
Financial Condition and Results of Operations” and within Note 17 of the Company’s Notes to Consolidated Financial 
Statements, both of which appear elsewhere herein.

Competition

BOK Financial and its operating segments face competition from other banks, thrifts, credit unions and other non-bank 
financial institutions, such as investment banking firms, investment advisory firms, brokerage firms, investment companies, 
government agencies, mortgage brokers and insurance companies. The Company competes largely on the basis of customer 
services, interest rates on loans and deposits, lending limits and customer convenience. Some operating segments face 
competition from institutions that are not as closely regulated as banks, and therefore are not limited by the same capital 
requirements and other restrictions. All market share information presented below is based upon share of deposits in specified 
areas according to SNL DataSource as of June 30, 2014.

We are the largest financial institution in the state of Oklahoma with 14% of the state’s total deposits. Bank of Oklahoma has 
30% and 12% of the market share in the Tulsa and Oklahoma City areas, respectively. We compete with two banks that have 
operations nationwide and have greater access to funds at lower costs, higher lending limits, and greater access to technology 
resources. We also compete with regional and locally-owned banks in both the Tulsa and Oklahoma City areas, as well as in 
every other community in which we do business throughout the state.

Bank of Texas competes against numerous financial institutions, including some of the largest in the United States, and has a 
market share of approximately 2% in the Dallas, Fort Worth area and less than 1% in the Houston area. Bank of Albuquerque 
has a number three market share position with 10% of deposits in the Albuquerque area and competes with four large national 
banks, some regional banks and several locally-owned smaller community banks. Colorado State Bank and Trust has a market 
share of approximately 2% in the Denver area. Bank of Arkansas serves Benton and Washington counties in Arkansas with a 
market share of approximately 3%. Bank of Arizona operates as a community bank with locations in Phoenix, Mesa and 
Scottsdale with a market share of approximately 1%. Bank of Kansas City serves the Kansas City, Kansas/Missouri market 
with a market share of less than 1%. The Company’s ability to expand into additional states remains subject to various federal 
and state laws.

Employees

As of December 31, 2014, BOK Financial and its subsidiaries employed 4,743 full-time equivalent employees. None of the 
Company’s employees are represented by collective bargaining agreements. Management considers its employee relations to be 
good.

Supervision and Regulation

BOK Financial and its subsidiaries are subject to extensive regulations under federal and state laws. These regulations are 
designed to promote safety and soundness, protect consumers and ensure the stability of the banking system as a whole. The 
purpose of these regulations is not necessarily to protect shareholders and creditors. As detailed below, these regulations require 
the Company and its subsidiaries to maintain certain capital balances and require the Company to provide financial support to 
its subsidiaries. These regulations may restrict the Company’s ability to diversify, to acquire other institutions and to pay 
dividends on its capital stock. These regulations also include requirements on certain programs and services offered to our 
customers, including restrictions on fees charged for certain services. 

The following information summarizes certain existing laws and regulations that affect the Company’s operations. It does not 
summarize all provisions of these laws and regulations and does not include all laws and regulations that affect the Company 
presently or in the future.

2

General

As a financial holding company, BOK Financial is regulated under the BHCA and is subject to regular inspection, examination 
and supervision by the Board of Governors of the Federal Reserve System (the “Federal Reserve Board”). Under the BHCA, 
BOK Financial files quarterly reports and other information with the Federal Reserve Board.

The Bank is organized as a national banking association under the National Banking Act, and is subject to regulation, 
supervision and examination by the Office of the Comptroller of the Currency (the “OCC”), the Federal Deposit Insurance 
Corporation (the “FDIC”), the Federal Reserve Board, the Consumer Financial Protection Bureau and other federal and state 
regulatory agencies. The OCC has primary supervisory responsibility for national banks and must approve certain corporate or 
structural changes, including changes in capitalization, payment of dividends, change of place of business, and establishment of 
a branch or operating subsidiary. The OCC performs examinations concerning safety and soundness, the quality of management 
and directors, information technology and compliance with applicable regulations. The National Banking Act authorizes the 
OCC to examine every national bank as often as necessary.

A financial holding company, and the companies under its control, are permitted to engage in activities considered “financial in 
nature” as defined by the BHCA, Gramm-Leach-Bliley Act and Federal Reserve Board interpretations. Activities that are 
“financial in nature” include securities underwriting and dealing, insurance underwriting, merchant banking, operating a 
mortgage company, performing certain data processing operations, servicing loans and other extensions of credit, providing 
investment and financial advice, owning and operating savings and loan associations, and leasing personal property on a full 
pay-out, non-operating basis. A financial holding company is required to notify the Federal Reserve Board within thirty days of 
engaging in new activities determined to be “financial in nature.” BOK Financial is engaged in some of these activities and has 
notified the Federal Reserve Board.

In order for a financial holding company to commence any new activity permitted by the BHCA, each insured depository 
institution subsidiary of the financial holding company must be "well capitalized" and "well managed" and received a rating of 
at least "satisfactory" in its most recent examination under the Community Reinvestment Act. A financial holding company and 
its depository institution subsidiaries are considered to be "well capitalized" if they meet the requirements discussed in the 
section captioned "Capital Adequacy and Prompt Corrective Action" which follows. A financial holding company and its 
depository institution subsidiaries are considered to be "well managed" if they receive a composite rating and management 
rating of at least "satisfactory" in their most recent examinations. If a financial holding company fails to meet these 
requirements, the Federal Reserve Board may impose limitations or conditions on the conduct of its activities and the company 
may not commence any new financial activities without prior approval.   

The BHCA requires the Federal Reserve Board’s prior approval for the direct or indirect acquisition of more than five percent 
of any class of voting stock of any non-affiliated bank. Under the Federal Bank Merger Act, the prior approval of the OCC is 
required for a national bank to merge with another bank or purchase the assets or assume the deposits of another bank. In 
reviewing applications seeking approval of merger and acquisition transactions, the bank regulatory authorities consider, 
among other things, the competitive effect and public benefits of the transactions, the capital position of the combined 
organization, the applicant’s performance record under the Community Reinvestment Act and fair housing laws and the 
effectiveness of the subject organizations in combating money laundering activities.

A financial holding company and its subsidiaries are prohibited under the BHCA from engaging in certain tie-in arrangements 
in connection with the provision of any credit, property or services. Thus, a subsidiary of a financial holding company may not 
extend credit, lease or sell property, furnish any services or fix or vary the consideration for these activities on the condition 
that (1) the customer obtain or provide additional credit, property or services from or to the financial holding company or any 
subsidiary thereof, or (2) the customer may not obtain some other credit, property or services from a competitor, except to the 
extent reasonable conditions are imposed to insure the soundness of credit extended.

The Bank and other non-bank subsidiaries are also subject to other federal and state laws and regulations. For example, BOSC, 
Inc. is regulated by the Securities and Exchange Commission (“SEC”), the Financial Industry Regulatory Authority 
(“FINRA”), the Federal Reserve Board, and state securities regulators. Such regulations generally include licensing of certain 
personnel, customer interactions, and trading operations. 

3

Dodd-Frank Wall Street Reform and Consumer Protection Act

On July 21, 2010, the Dodd-Frank Act was signed into law, giving federal banking agencies authority to increase regulatory 
capital requirements, impose additional rules and regulations over consumer financial products and services and limit the 
amount of interchange fees that may be charged in an electronic debit transaction. In addition, the Dodd-Frank Act made 
permanent the $250,000 limit for federal deposit insurance. It also repealed prohibitions on payment of interest on demand 
deposits, which could impact how interest is paid on business transaction and other accounts. Further, the Dodd-Frank Act 
prohibits banking entities from engaging in proprietary trading and restricts banking entities sponsorship of or investment in 
private equity funds and hedge funds. Final rules required to implement the Dodd-Frank Act have largely been issued. Many of 
these rules have extended phase-in periods and the full impact of this legislation on the banking industry, including the 
Company, remains unknown. 

The Durbin Amendment to the Dodd-Frank Act required that interchange fees on electronic debit transactions paid by 
merchants must be “reasonable and proportional to the cost incurred by the issuer” and prohibited card network rules that have 
limited price competition among networks. Effective October 1, 2011, the Federal Reserve issued its final ruling to implement 
the Durbin Amendment. This ruling established a cap on interchange fees banks with more than $10 billion in total assets can 
charge merchants for certain debit card transactions. The Durbin Amendment also required all banks to comply with the 
prohibition on network exclusivity and routing requirements. Debit card issuers are required to make at least two unaffiliated 
networks available to merchants. 

The Dodd-Frank Act established the Consumer Financial Protection Bureau ("CFPB") with powers to supervise and enforce 
consumer protection laws. The CFPB has broad rule-making authority for a wide range of consumer protection laws that apply 
to all banks and savings institutions, including the authority to prohibit "unfair, deceptive or abusive" acts and practices. 
Established July 21, 2011, the CFPB has examination and enforcement authority over all banks and savings institutions with 
more than $10 billion in assets for certain designated consumer laws and regulations. The CFPB issued mortgage servicing 
standards and mortgage lending rules, including “qualified mortgage” rules that are designed to protect consumers and ensure 
the reliability of mortgages. Mortgage lenders are required to make a reasonable and good faith determination based on verified 
and documented information that a consumer applying for a mortgage loan has a reasonable ability to repay the loan according 
to its terms. Qualified mortgages that meet this requirement and other specified criteria are given a safe harbor of compliance. 
Rules affecting mortgage lenders and servicers became effective on January 10, 2014. 

Title VI of the Dodd-Frank Act, commonly known as the Volcker Rule, prohibits banking entities from engaging in proprietary 
trading as defined by the Dodd-Frank Act and restricts sponsorship of, or investment in, private equity funds and hedge funds, 
subject to limited exceptions and exclusions. In December 2013, Federal banking agencies approved regulations that implement 
the Volcker Rule. In December 2014, the Federal Reserve extended the conformance period for key elements of the Rule 
relating to relationships with funds until July 2017. The Company’s private equity investment activities will be curtailed. The 
Company’s trading activity will be largely unaffected, as most trading activities are exempted or excluded from the Volcker 
Rule trading prohibitions. However, the Company will be required to develop new policies and procedures to ensure ongoing 
compliance with the Volcker Rule which will result in additional operating and compliance costs. 

Title VII of the Dodd-Frank Act subjects nearly all derivative transactions to the regulations of the Commodity Futures Trading 
Commission (“CFTC”) or SEC. This includes registration, recordkeeping, reporting, capital, margin and business conduct 
requirements on swap dealers and major swap participants. The CFTC and SEC both approved interim final rules on the 
definition "swap" and “swap dealer" which were effective October 2012. Under these rules, entities transacting in less than $8 
billion in notional value of swaps over any 12 month period during the first three years after these rules are effective will be 
exempt from the definition of "swap dealer." After that three year period, this threshold may be reduced to $3 billion subject to 
the results of studies the commissions intend to undertake once the derivative rules are effective. The Company currently 
estimates that the nature and volume of swap activity will not require it to register as a swap dealer any time prior to October 
2015. Although the ultimate impact of Title VII remains uncertain, we currently believe its full implementation is likely not to 
impose significantly higher compliance costs on the Company.

4

Capital Adequacy and Prompt Corrective Action

The Federal Reserve Board, the OCC and the FDIC have issued substantially similar risk-based and leverage capital guidelines 
applicable to United States banking organizations to ensure capital adequacy based upon the risk levels of assets and off-
balance sheet financial instruments. In addition, these regulatory agencies may from time to time require that a banking 
organization maintain capital above the minimum levels, whether because of its financial condition or actual or anticipated 
growth. Capital adequacy guidelines and prompt corrective action regulations involve quantitative measures of assets, 
liabilities, and certain off-balance sheet items calculated under regulatory accounting practices. Capital amounts and 
classifications are also subject to qualitative judgments by regulators regarding components, risk weighting and other factors.  

The Federal Reserve Board risk-based guidelines currently define a three-tier capital framework. Core capital (Tier 1) includes 
common shareholders' equity and qualifying preferred stock, less goodwill, most intangible assets and other adjustments. 
Supplementary capital (Tier 2) consists of preferred stock not qualifying as Tier 1 capital, qualifying mandatory convertible 
debt securities, limited amounts of subordinated debt, other qualifying term debt and allowances for credit losses, subject to 
limitations. Market risk capital (Tier 3) includes qualifying unsecured subordinated debt. Assets and off-balance sheet 
exposures are assigned to one of four categories of risk-weights, based primarily upon relative credit risk. Risk-based capital 
ratios are calculated by dividing Tier 1 and total capital by risk-weighted assets. For a depository institution to be considered 
well capitalized under the regulatory framework for prompt corrective action, the institution's Tier 1 and total capital ratios 
must be at least 6% and 10% on a risk-adjusted basis, respectively. As of December 31, 2014, BOK Financial's Tier 1 and total 
capital ratios under these guidelines were 13.33% and 14.66%, respectively.

The leverage ratio is determined by dividing Tier 1 capital by adjusted average total assets. Banking organizations are required 
to maintain a ratio of at least 5% to be classified as well capitalized. BOK Financial's leverage ratio at December 31, 2014 was 
9.96%.  

The Federal Deposit Insurance Corporation Improvement Act of 1991 (the “FDICIA”), among other things, identifies five 
capital categories for insured depository institutions from well capitalized to critically undercapitalized and requires the 
respective federal regulatory agencies to implement systems for prompt corrective action for institutions failing to meet 
minimum capital requirements within such categories. FDICIA imposes progressively more restrictive covenants on operations, 
management and capital distributions, depending upon the category in which an institution is classified. The various regulatory 
agencies have adopted substantially similar regulations that define the five capital categories identified by FDICIA, using the 
total risk-based capital, Tier 1 risk-based capital and leverage capital ratios as the relevant capital measures. Such regulations 
establish various degrees of corrective action to be taken when an institution is considered undercapitalized. Under these 
guidelines, the Bank was considered well capitalized as of December 31, 2014.  

The federal regulatory authorities' current risk-based capital guidelines are based upon the 1988 capital accord of the Basel 
Committee on Banking Supervision (the “BCBS”). The BCBS is a committee of central banks and bank supervisors/regulators 
from the major industrialized countries that develops broad policy guidelines for use by each country's supervisors in 
determining the supervisory policies they apply.  

 The Group of Governors and Heads of Supervision ("GHOS"), the oversight body of the BCBS, announced changes to 
strengthen the existing capital and liquidity requirements of internationally-active banking organizations. These changes are 
commonly referred to as the Basel III framework. In July 2013, banking regulators issued the final rule revising regulatory 
capital rules which implements the Basel III framework for substantially all U.S. banking organizations. The final rule was 
effective for BOK Financial on January 1, 2015. Components of the rule will be phased-in through January 1, 2019. Among 
other things, the final rule effectively changes the Tier 1 risk based-capital requirements and the total risk-based capital 
requirements, including a capital conservation buffer, to a minimum of 8.5% and 10.5%, respectively. The final rule also 
changed the minimum leverage ratio to 4% of average assets. In addition, the final rule changes instruments that qualify to be 
included in Tier 1 and total regulatory capital. The Company will elect to exclude unrealized gains and losses from available for 
sale securities from its calculation of Tier 1 capital effective January 1, 2015. 

The new capital rules also establish a 7% threshold for the Tier 1 common equity ratio consisting of a minimum level plus a 
capital conservation buffer. Based on our interpretation of the new capital rules, our estimated Tier 1 common equity ratio on a 
fully phased-in basis would be approximately 12.25%, nearly 525 basis points above the 7% regulatory threshold. 

5

Liquidity Requirements

The Basel III framework also requires bank holding companies and banks to measure their liquidity against specific liquidity 
tests. One test, referred to as the liquidity coverage ratio, is designed to ensure that the banking entity maintains a prescribed 
minimum level of unencumbered high-quality liquid assets equal to expected net cash outflows as defined. The other test, 
referred to as the net stable funding ratio, is designed to promote greater reliance on medium and long term funding sources.

On September 3, 2014, U.S. federal banking agencies published the final rule covering Liquidity Risk Management Standards 
that would standardize minimum liquidity requirements for internationally active banking organizations as defined (generally 
those with total consolidated assets in excess of $250 billion) as well as modified liquidity requirements for other banking 
organizations with total consolidated assets in excess of $50 billion that are not internationally active. Although the final rule 
does not apply to banking organizations with total assets less than $50 billion, including the Company, the effect of future rule-
making to implement standardized minimum liquidity requirements is unknown. 

Stress Testing 

As required by the Dodd-Frank Act, the Federal Reserve published regulations that require bank holding companies with $10 
billion to $50 billion in assets to perform annual capital stress tests. These companies were required to conduct their first annual 
company-run stress test as of September 30, 2013 based on factors provided by the Federal Reserve Bank supplemented by 
institution-specific factors. The results of the annual capital stress tests were submitted to banking regulators by the following 
March 31st. Results of the annual capital stress tests performed as of September 30, 2014 will first be publicly disclosed by 
June 30, 2015. Institutions that do not satisfactorily complete their annual stress test due to either results of the test or processes 
used to complete the test may be subject to restrictions on their capital distributions. They also may be required to increase their 
regulatory capital under certain circumstances. 

Further discussion of regulatory capital, including regulatory capital amounts and ratios, is set forth under the heading 
“Liquidity and Capital” within “Management's Discussion and Analysis of Financial Condition and Results of Operations” and 
in Note 15 of the Company's Notes to Consolidated Financial Statements, both of which appear elsewhere herein.    

Executive and Incentive Compensation

Guidelines adopted by federal banking agencies prohibit excessive compensation as an unsafe and unsound practice and 
describe compensation as excessive when the amounts paid are unreasonable or disproportionate to the services performed by 
an executive officer, employee, director or principal shareholder. The Federal Reserve Board has issued comprehensive 
guidance on incentive compensation intended to ensure that the incentive compensation policies do not undermine safety and 
soundness by encouraging excessive risk taking. This guidance covers all employees that have the ability to materially affect 
the risk profile of an organization, either individually or as part of a group, based on key principles that (i) incentives do not 
encourage risk-taking beyond the organization's ability to identify and manage risk, (ii) compensation arrangements are 
compatible with effective internal controls and risk management, and (iii) compensation arrangements are supported by strong 
corporate governance, including active and effective board oversight. Deficiencies in compensation practices may affect 
supervisory ratings and enforcement actions may be taken if incentive compensation arrangements pose a risk to safety and 
soundness.  

Deposit Insurance

Substantially all of the deposits held by the Bank are insured up to applicable limits by the Deposit Insurance Fund (“DIF”) of 
the FDIC and are subject to deposit insurance assessments to maintain the DIF. In 2011, the FDIC released a final rule to 
implement provisions of the Dodd-Frank Act that affect deposit insurance assessments. Among other things, the Dodd-Frank 
Act raised the minimum designated reserve ratio from 1.15% to 1.35% of estimated insured deposits, removed the upper limit 
of the designated reserve ratio, required that the designated reserve ratio reach 1.35% by September 30, 2020, and required that 
the FDIC offset the effect of increasing the minimum designated reserve ratio on depository institutions with total assets of less 
than $10 billion. The Dodd-Frank Act also required that the FDIC redefine the assessment base to average consolidated assets 
minus average tangible equity. 

6

 
Dividends

A key source of liquidity for BOK Financial is dividends from the Bank, which is limited by various banking regulations to net 
profits, as defined, for the year plus retained profits for the preceding two years. Dividends are further restricted by minimum 
capital requirements and the Company's internal capital policy. The Bank's dividend limitations are discussed under the heading 
“Liquidity and Capital” within “Management's Discussion and Analysis of Financial Condition and Results of Operations”.

Source of Strength Doctrine

According to Federal Reserve Board policy, a bank holding company is expected to act as a source of financial strength to each 
subsidiary bank and to commit resources to support each such subsidiary. This support may be required at times when a bank 
holding company may not be able to provide such support. 

Transactions with Affiliates

The Federal Reserve Board regulates transactions between the Company and its subsidiaries. Generally, the Federal Reserve 
Act and Regulation W, as amended by the Dodd-Frank Act, limit the Company’s banking subsidiary and its subsidiaries, to 
lending and other “covered transactions” with affiliates. The aggregate amount of covered transactions a banking subsidiary or 
its subsidiaries may enter into with an affiliate may not exceed 10% of the capital stock and surplus of the banking subsidiary. 
The aggregate amount of covered transactions with all affiliates may not exceed 20% of the capital stock and surplus of the 
banking subsidiary.

Covered transactions with affiliates are also subject to collateralization requirements and must be conducted on arm’s length 
terms. Covered transactions include (a) a loan or extension of credit by the banking subsidiary, including derivative contracts, 
(b) a purchase of securities issued to a banking subsidiary, (c) a purchase of assets by the banking subsidiary unless otherwise 
exempted by the Federal Reserve, (d) acceptance of securities issued by an affiliate to the banking subsidiary as collateral for a 
loan, and (e) the issuance of a guarantee, acceptance or letter of credit by the banking subsidiary on behalf of an affiliate. 

Bank Secrecy Act and USA PATRIOT Act

The Bank Secrecy Act (“BSA”) and the The USA PATRIOT Act of 2001 (“PATRIOT Act”) imposes many requirements on 
financial institutions in the interest of national security and law enforcement. BSA requires banks to maintain records and file 
suspicious activity reports that are of use to law enforcement and regulators in combating money laundering and other financial 
crimes. The PATRIOT Act is intended to deny terrorists and criminals the ability to access the U.S. financial services system 
and places significantly greater requirements on financial institutions. Financial institutions, such as the Company and its 
subsidiaries, must have a designated BSA Officer, internal controls, independent testing and training programs commensurate 
with their size and risk profile. As part of its internal control program, a financial institution is expected to have effective 
customer due diligence and enhanced due diligence requirements for high-risk customers, as well as processes to prohibit 
transaction with entities subject to Office of Foreign Asset Control sanctions. Documentation and recordkeeping requirements, 
as well as system requirements, aimed at identifying and reporting suspicious activity reporting, must increase with the 
institution's size and complexity. Failure to implement or maintain adequate programs and controls to combat terrorist financing 
and money laundering may have serious legal, financial, and reputational consequences.

7

Governmental Policies and Economic Factors

The operations of BOK Financial and its subsidiaries are affected by legislative changes and by the policies of various 
regulatory authorities and, in particular, the policies of the Federal Reserve Board. The Federal Reserve Board has statutory 
objectives to maximize employment and maintain price stability. Among the instruments of monetary policy used by the 
Federal Reserve Board to implement these objectives are: open-market operations in U.S. Government securities, changes in 
the discount rate and federal funds rate on bank borrowings, and changes in reserve requirements on bank deposits. The effect 
of future changes in such policies on the business and earnings of BOK Financial and its subsidiaries is uncertain.

In response to the significant recession in business activity which began in 2007, the Federal Reserve took aggressive actions to 
reduce interest rates and provide liquidity. While many of the crisis-related programs have expired or been closed, government 
legislation and policies continue to be accommodative, including increases in government spending, reduction of certain taxes 
and promotion of home affordability programs. 
The Federal Reserve completed its bond purchase program designed to reduce longer-term rates in October of 2014, although it 
continues to maintain an accommodative policy of reinvesting principal payments from its holdings of agency debt and agency 
mortgage-backed securities in agency mortgage-backed securities and to rollover maturing Treasury securities. The Federal 
Reserve has indicated that it will likely foster a low-interest rate environment for a considerable time, dependent on inflation 
and employment levels the progress. The short-term effectiveness and long-term impact of these programs on the economy in 
general and on BOK Financial Corporation in particular are uncertain.

BOK Financial does not engage in operations in foreign countries, nor does it lend to foreign governments.

Foreign Operations

8

ITEM 1A.   RISK FACTORS

BOK Financial Corporation and its subsidiaries could be adversely affected by risks and uncertainties that could have a 
material impact on its financial condition and results of operations, as well as on its common stock and other financial 
instruments. Risk factors which are significant to the Company include, but are not limited to:

General and Regulatory Risk Factors

Adverse factors could impact BOK Financial's ability to implement its operating strategy.

Although BOK Financial has developed an operating strategy which it expects to result in continuing improved financial 
performance, BOK Financial cannot assure that it will be successful in fulfilling this strategy or that this operating strategy will 
be successful. Achieving success is dependent upon a number of factors, many of which are beyond BOK Financial's direct 
control. Factors that may adversely affect BOK Financial's ability to implement its operating strategy include:

• 
• 
• 
• 
• 
• 
• 
• 

deterioration of BOK Financial's asset quality;
deterioration in general economic conditions, especially in BOK Financial's core markets;
inability to control BOK Financial's non-interest expenses;
inability to increase non-interest income;
inability to access capital;
decreases in net interest margins;
increases in competition;
adverse regulatory developments.

Substantial competition could adversely affect BOK Financial.

Banking is a competitive business. BOK Financial competes actively for loan, deposit and other financial services business in 
the southwest region of the United States. BOK Financial's competitors include a large number of small and large local and 
national banks, savings and loan associations, credit unions, trust companies, broker-dealers and underwriters, as well as many 
financial and non-financial firms that offer services similar to those of BOK Financial. Large national financial institutions 
have substantial capital, technology and marketing resources. Such large financial institutions may have greater access to 
capital at a lower cost than BOK Financial does, which may adversely affect BOK Financial's ability to compete effectively.

BOK Financial has expanded into markets outside of Oklahoma, where it competes with a large number of financial institutions 
that have an established customer base and greater market share than BOK Financial. BOK Financial may not be able to 
continue to compete successfully in these markets outside of Oklahoma. With respect to some of its services, BOK Financial 
competes with non-bank companies that are not subject to regulation. The absence of regulatory requirements may give non-
banks a competitive advantage.

Government regulations could adversely affect BOK Financial.

BOKF and BOKF, NA are subject to banking laws and regulations that limit the type of acquisitions and investments that we 
may make. In addition, certain permitted acquisitions and investments are subject to prior review and approval by banking 
regulators, including the Federal Reserve, OCC and FDIC. Banking regulators have broad discretion on whether to approve 
proposed acquisitions and investments. In deciding whether to approve a proposed acquisition, federal banking regulators will 
consider, among other things, the effect of the acquisition on competition; the convenience and needs of the communities to be 
served, including our record of compliance under the Community Reinvestment Act; and our effectiveness in combating money 
laundering. They will also consider our financial condition and our future prospects, including projected capital ratios and 
levels; the competence, experience, and integrity of our management; and our record of compliance with laws and regulations. 

The trend of increasingly extensive regulation is likely to continue and become more costly in the future. Laws, regulations or 
policies currently affecting BOK Financial and its subsidiaries may change. The implementation of the Dodd-Frank Act has and 
will continue to affect BOK Financial’s businesses, including interchange revenue, mortgage banking, derivative and trading 
activities on behalf of customers, consumer products and funds management. 

Regulatory authorities may change their interpretation of these statutes and regulations and are likely to increase their 
supervisory activities, including the OCC, our primary regulator, and the CFPB, our new regulator for certain designated 
consumer laws and regulations. Violations of laws and regulations could limit the growth potential of BOK Financial's 
businesses. We have made extensive investments in human and technological resources to address enhanced regulatory 

9

 
expectations, including investments in the areas of risk management, compliance, and capital planning.  

Adverse political environment could negatively impact BOK Financial’s business.

As a result of the financial crisis and related government intervention to stabilize the banking system, there have been a series 
of laws and related regulations proposed or enacted in an attempt to ensure the crisis is not repeated. Many of the proposed new 
regulations are far-reaching. The intervention by the government also impacted populist sentiment with a negative view of 
financial institutions. This sentiment may increase litigation risk to the Company. While the Company did not participate in the 
Troubled Asset Relief Program and performed well throughout the downturn, the adverse political environment could have an 
adverse impact on BOK Financial’s future operations. 

Credit Risk Factors

Adverse regional economic developments could negatively affect BOK Financial's business.

At December 31, 2014, loans to businesses and individuals with collateral primarily located in Texas represented approximately 
34% of the total loan portfolio and loans to businesses and individuals with collateral primarily located in Oklahoma 
represented approximately 24% of our total loan portfolio. These geographic concentrations subject the loan portfolio to the 
general economic conditions within these areas. Poor economic conditions in Oklahoma, Texas or other markets in the 
southwest region may cause BOK Financial to incur losses associated with higher default rates and decreased collateral values 
in BOK Financial's loan portfolio. A regional economic downturn could also adversely affect revenue from brokerage and 
trading activities, mortgage loan originations and other sources of fee-based revenue.

Adverse economic factors affecting particular industries could have a negative effect on BOK Financial customers and their 
ability to make payments to BOK Financial.

Certain industry-specific economic factors also affect BOK Financial. For example, 20% of BOK Financial's total loan 
portfolio at December 31, 2014 is comprised of loans to borrowers in the energy industry, which is historically a cyclical 
industry. Low commodity prices may adversely affect that industry and, consequently, may affect BOK Financial's business 
negatively. The effect of volatility in commodity prices on our customer derivatives portfolio could adversely affect our 
liquidity and regulatory capital. In addition, BOK Financial's loan portfolio includes commercial real estate loans. A downturn 
in the real estate industry in general or in certain segments of the commercial real estate industry in the southwest region could 
also have an adverse effect on BOK Financial's operations.

Adverse global economic factors could have a negative effect on BOK Financial customers and counter-parties.

Poor economic conditions globally, including those of the European Union, could impact BOK Financial’s customers and 
counter-parties with which we do business. We have no direct exposure to European sovereign debt and our aggregate gross 
exposure to European financial institutions totaled $3.8 million at December 31, 2014. In addition, we have an aggregate gross 
exposure to internationally active domestic financial institutions of approximately $227 million at December 31, 2014. The 
financial condition of these institutions is monitored on an on-going basis. We have not identified any significant customer 
exposures to European sovereign debt or European financial institutions.

Liquidity and Interest Rate Risk Factors

Fluctuations in interest rates could adversely affect BOK Financial's business.

BOK Financial's business is highly sensitive to:

• 

• 
• 

the monetary policies implemented by the Federal Reserve Board, including the discount rate on bank borrowings and 
changes in reserve requirements, which affect BOK Financial's ability to make loans and the interest rates we may 
charge;
changes in prevailing interest rates, due to the dependency of the Bank on interest income;
open market operations in U.S. Government securities.

10

A significant increase in market interest rates, or the perception that an increase may occur, could adversely affect both BOK 
Financial's ability to originate new loans and BOK Financial's ability to grow. Conversely, a decrease in interest rates could 
result in acceleration in the payment of loans, including loans underlying BOK Financial's holdings of residential mortgage-
backed securities and termination of BOK Financial's mortgage servicing rights. In addition, changes in market interest rates, 
changes in the relationships between short-term and long-term market interest rates or changes in the relationships between 
different interest rate indices, could affect the interest rates charged on interest-earning assets differently than the interest rates 
paid on interest-bearing liabilities. This difference could result in an increase in interest expense relative to interest income 
which would reduce the Company’s net interest revenue. In a low interest rate environment, the Company's ability to support 
net interest revenue through continued securities portfolio growth or further reduce deposit costs could be limited. An increase 
in market interest rates also could adversely affect the ability of BOK Financial's floating-rate borrowers to meet their higher 
payment obligations. If this occurred, it could cause an increase in nonperforming assets and net charge-offs, which could 
adversely affect BOK Financial's business.

Changes in mortgage interest rates could adversely affect mortgage banking operations as well as BOK Financial's 
substantial holdings of residential mortgage-backed securities and mortgage servicing rights. 

Our available for sale residential mortgage-backed security portfolio represents investment interests in pools of residential 
mortgages, composing $6.8 billion or 23% of total assets of the Company at December 31, 2014. Residential mortgage-backed 
securities are highly sensitive to changes in interest rates. BOK Financial mitigates this risk somewhat by investing principally 
in shorter duration mortgage products, which are less sensitive to changes in interest rates. A significant decrease in interest 
rates has led mortgage holders to refinance the mortgages constituting the pool backing the securities, subjecting BOK 
Financial to a risk of prepayment and decreased return on investment due to subsequent reinvestment at lower interest rates. A 
significant decrease in interest rates has also accelerated premium amortization. Conversely, a significant increase in interest 
rates could cause mortgage holders to extend the term over which they repay their loans, which delays the Company’s 
opportunity to reinvest funds at higher rates.

Residential mortgage-backed securities are also subject to credit risk from delinquency or default of the underlying loans. BOK 
Financial mitigates this risk somewhat by investing in securities issued by U.S. government agencies. Principal and interest 
payments on the loans underlying these securities are guaranteed by these agencies.

The Federal Reserve Board and other government agencies have implemented policies and programs to stimulate the U.S. 
economy and housing market. These policies and programs have significantly reduced both primary mortgage interest rates, the 
rates paid by borrowers, and secondary mortgage interest rates, the rates required by investors in mortgage backed securities. 
They have also reduced barriers to mortgage refinancing such as insufficient home values. 

BOK Financial derives a substantial amount of revenue from mortgage activities, including $61 million from the production 
and sale of mortgage loans, $48 million from the servicing of mortgage loans and $27 million from sales of financial 
instruments to other mortgage lenders. These activities, as well our substantial holdings of residential mortgage backed 
securities and mortgage servicing rights may be adversely affected by changes in government policies and programs.

In addition, as part of BOK Financial's mortgage banking business, BOK Financial has substantial holdings of mortgage 
servicing rights, totaling $172 million or 0.59% of total assets at December 31, 2014. The value of these rights is also very 
sensitive to changes in interest rates. Falling interest rates tend to increase loan prepayments, which may lead to cancellation of 
the related servicing rights. BOK Financial attempts to manage this risk by maintaining an active hedging program for its 
mortgage servicing rights. The Company's hedging program focuses on partially hedging the risk of changes in fair value, 
primarily related to changes mortgage interest rates. Other factors, such as short-term interest rates, also impact the value of 
mortgage servicing rights, may not be hedged. The value of mortgage servicing rights may also decrease due to rising 
delinquency or default of the loans serviced which are not hedged. This risk is mitigated somewhat by adherence to 
underwriting standards on loans originated for sale.

Market disruptions could impact BOK Financial’s funding sources.

BOK Financial’s subsidiary bank may rely on other financial institutions and the Federal Home Loan Bank of Topeka as a 
significant source of funds. Our ability to fund loans, manage our interest rate risk and meet other obligations depends on funds 
borrowed from these sources. The inability to borrow funds at market interest rates could have a material adverse effect on our 
operations.

11

Operating Risk Factors

Dependence on technology increases cybersecurity risk.

As a financial institution, we process a significant number of customer transactions and possess a significant amount of 
sensitive customer information. As technology advances, the ability to initiate transactions and access data has become more 
widely distributed among mobile phones, personal computers, automated teller machines, remote deposit capture sites and 
similar access points. These technological advances increase cybersecurity risk. While the Company maintains programs 
intended to prevent or limit the effects of cybersecurity risk, there is no assurance that unauthorized transactions or 
unauthorized access to customer information will not occur. The financial, reputational and regulatory impact of unauthorized 
transactions or unauthorized access to customer information could be significant.

We depend on third parties for critical components of our infrastructure.

We outsource a significant portion of our information systems, communications, data management and transaction processing 
to third parties. These third parties are sources of risk associated with operational errors, system interruptions or breaches, 
unauthorized disclosure of confidential information and misuse of intellectual property. If the service providers encounter any 
of these issues, we could be exposed to disruption of service, reputation damages, and litigation risk that could be material to 
our business. 

Risks Related to an Investment in Our Stock

Although publicly traded, BOK Financial's common stock has substantially less liquidity than the average trading market 
for a stock quoted on the NASDAQ National Market System.

A relatively small fraction of BOK Financial's outstanding common stock is actively traded. The risks of low liquidity include 
increased volatility of the price of BOK Financial's common stock. Low liquidity may also limit holders of BOK Financial's 
common stock in their ability to sell or transfer BOK Financial's shares at the price, time and quantity desired.

BOK Financial's principal shareholder controls a majority of BOK Financial's common stock.

Mr. George B. Kaiser owns approximately 62% of the outstanding shares of BOK Financial's common stock at December 31, 
2014. Mr. Kaiser is able to elect all of BOK Financial's directors and effectively control the vote on all matters submitted to a 
vote of BOK Financial's common shareholders. Mr. Kaiser's ability to prevent an unsolicited bid for BOK Financial or any 
other change in control could have an adverse effect on the market price for BOK Financial's common stock. A substantial 
majority of BOK Financial's directors are not officers or employees of BOK Financial or any of its affiliates. However, because 
of Mr. Kaiser's control over the election of BOK Financial's directors, he could change the composition of BOK Financial's 
Board of Directors so that it would not have a majority of outside directors.

Possible future sales of shares by BOK Financial's principal shareholder could adversely affect the market price of BOK 
Financial's common stock.

Mr. Kaiser has the right to sell shares of BOK Financial's common stock in compliance with the federal securities laws at any 
time, or from time to time. The federal securities laws will be the only restrictions on Mr. Kaiser's ability to sell. Because of his 
current control of BOK Financial, Mr. Kaiser could sell large amounts of his shares of BOK Financial's common stock by 
causing BOK Financial to file a registration statement that would allow him to sell shares more easily. In addition, Mr. Kaiser 
could sell his shares of BOK Financial's common stock without registration under Rule 144 of the Securities Act. Although 
BOK Financial can make no predictions as to the effect, if any, that such sales would have on the market price of BOK 
Financial's common stock, sales of substantial amounts of BOK Financial's common stock, or the perception that such sales 
could occur, could adversely affect market prices. If Mr. Kaiser sells or transfers his shares of BOK Financial's common stock 
as a block, another person or entity could become BOK Financial's controlling shareholder.

12

Statutory restrictions on subsidiary dividends and other distributions and debts of BOK Financial's subsidiaries could limit 
amounts BOK Financial's subsidiaries may pay to BOK Financial.

A substantial portion of BOK Financial's cash flow typically comes from dividends paid by the Bank. Statutory provisions and 
regulations restrict the amount of dividends the Bank may pay to BOK Financial without regulatory approval. Management 
also developed, and the BOK Financial board of directors approved, an internal capital policy that is more restrictive than the 
regulatory capital standards. In the event of liquidation, creditors of the Bank and other non-bank subsidiaries of BOK 
Financial are entitled to receive distributions from the assets of that subsidiary before BOK Financial, as holder of an equity 
interest in the subsidiaries, is entitled to receive any distributions. 

ITEM 1B.   UNRESOLVED STAFF COMMENTS

None.

ITEM 2.   PROPERTIES

BOK Financial and its subsidiaries own and lease improved real estate that is carried at $177 million, net of depreciation and 
amortization. The Company’s principal offices are located in leased premises in the Bank of Oklahoma Tower in Tulsa, 
Oklahoma. Banking offices are primarily located in Tulsa and Oklahoma City, Oklahoma; Dallas, Fort Worth and Houston, 
Texas; Albuquerque, New Mexico; Denver, Colorado; Phoenix, Arizona; and Kansas City, Kansas/Missouri. Primary 
operations facilities are located in Tulsa and Oklahoma City, Oklahoma; Dallas, Texas and Albuquerque, New Mexico. The 
Company’s facilities are suitable for their respective uses and present needs.

The information set forth in Notes 5 and 14 of the Company’s Notes to Consolidated Financial Statements, which appear 
elsewhere herein, provides further discussion related to properties.

ITEM 3.   LEGAL PROCEEDINGS

The information set forth in Note 14 of the Company’s Notes to Consolidated Financial Statements, which appear elsewhere 
herein, provides discussion related to legal proceedings.

ITEM 4.   MINE SAFETY DISCLOSURES

Not applicable.

13

 
 
PART II

ITEM 5.   MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 
ISSUER PURCHASES OF EQUITY SECURITIES

BOK Financial’s $0.00006 par value common stock is traded on the NASDAQ Stock Market under the symbol BOKF. As of 
January 31, 2015, common shareholders of record numbered 806 with 69,113,013 shares outstanding.

The highest and lowest quarterly closing bid price for shares and cash dividends per share of BOK Financial common stock 
follows:

2014:

Low

High

Cash dividends

2013:

Low

High

Cash dividends

First

Second

Third

Fourth

$

62.34

$

62.18

$

63.47

$

69.69

0.40

70.18

0.40

68.71

0.40

$

55.05

$

60.52

$

62.93

$

62.77

0.38

65.95

0.38

69.36

0.38

57.87

62.28

0.40

60.81

66.32

0.40

14

 
 
 
 
 
 
 
 
 
Shareholder Return Performance Graph

Set forth below is a line graph comparing the change in cumulative shareholder return of the NASDAQ Index, the NASDAQ 
Bank Index, and the KBW 50 Bank Index for the period commencing December 31, 2009 and ending December 31, 2014.*

Index
BOK Financial Corporation
NASDAQ Composite
NASDAQ Bank Index
KBW 50

Period Ending December 31,

2009

2010

2011

2012

2013

2014

100.00
100.00
100.00
100.00

114.65
118.15
114.16
123.36

120.61
117.22
102.17
94.77

124.98
138.02
121.26
126.07

155.97
193.47
171.86
173.67

144.73
222.16
180.31
189.92

*  Graph assumes value of an investment in the Company's Common Stock for each index was $100 on December 31, 2009. The KBW 50 
Bank index is the Keefe, Bruyette & Woods, Inc. index, which is available only for calendar quarter end periods. Cash dividends on 
Common Stock are assumed to have been reinvested in BOK Financial Common Stock.

15

 
 
The following table provides information with respect to purchases made by or on behalf of the Company or any “affiliated 
purchaser” (as defined in Rule 10b-18(a)(3) under the Securities Exchange Act of 1934), of the Company’s common stock 
during the three months ended December 31, 2014.

Period

October 1, 2014 to October 31, 2014

November 1, 2014 to November 30, 2014

December 1, 2014 to December 31, 2014

Total 
Number of 
Shares 
Purchased 
as Part of 
Publicly 
Announced 
Plans or 
Programs 1
—

54,000

146,000

Maximum
Number of
Shares that
May Yet Be
Purchased
Under the
Plans

1,960,504

1,906,504

1,760,504

Total 
Number of 
Shares 
Purchased 2
176

54,027

208,872

Average 
Price Paid 
per Share

$

$

$

64.08

66.65

59.93

Total
1  On April 24, 2012, the Company's board of directors authorized the Company to repurchase up to two million shares of the Company's 

200,000

263,075

common stock. As of December 31, 2014, the Company had repurchased 239,496 shares under this plan.

2  The Company routinely repurchases mature shares from employees to cover the exercise price and taxes in connection with employee 

shared-based compensation.

16

 
 
 
 
ITEM 6.  SELECTED FINANCIAL DATA

The selected financial data is set forth within Table 1 of Item 7, “Management’s Discussion and Analysis of Financial 
Condition and Results of Operations.”

Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations

Table 1 -- Consolidated Selected Financial Data

(Dollars in thousands, except per share data)

Selected Financial Data

For the year:

Interest revenue

Interest expense

Net interest revenue

Provision for for credit losses

Fees and commissions revenue

Net income

Period-end:

Loans

Assets

Deposits

Subordinated debentures

Shareholders’ equity
Nonperforming assets2

Profitability Statistics

Earnings per share (based on average equivalent

shares):

Basic

Diluted

Percentages (based on daily averages):

Return on average assets

Return on average total equity

Average total equity to average assets

Common Stock Performance

Per Share:

Book value per common share

Market price: December 31 close

Market range – High close bid price

Market range – Low close bid price

Cash dividends declared

Dividend payout ratio

2014

2013

2012

2011

2010

December 31,

$

732,239

$

745,371

$

794,871

$

813,146

$

851,082

67,045

665,194

—

621,319

292,435

14,208,037

29,089,698

21,140,859

347,983

3,302,179

256,617

70,894

674,477

(27,900)

603,844

316,609

87,322

707,549

(22,000)

628,880

351,191

120,101

693,045

(6,050)

527,093

285,875

142,030

709,052

105,139

516,394

246,752

12,792,264

12,311,456

11,269,743

10,643,036

27,015,432

28,148,631

25,493,946

23,941,603

20,269,327

21,179,060

18,762,580

17,179,061

347,802

347,633

398,881

398,701

3,020,049

2,957,860

2,750,468

2,521,726

247,743

276,716

356,932

394,469

$

$

$

4.23

4.22

$

4.61

4.59

$

5.15

5.13

$

4.18

4.17

3.63

3.61

1.04%

1.16%

1.34%

1.17%

1.04%

9.20

11.47

47.78

60.04

70.18

57.87

1.62

$

10.59

11.00

43.88

66.32

69.36

55.05

1.54

38.35%

33.43%

12.19

11.05

$

$

43.29

54.46

59.77

52.56

5

2.47
48.01% 5

10.81

10.95

40.36

54.93

56.30

44.00

1.13

$

10.24

10.19

36.97

53.40

55.68

42.89

0.99

27.01%

27.16%

17

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 1 -- Consolidated Selected Financial Data

(Dollars in thousands, except per share data)

Selected Balance Sheet Statistics

Period-end:

Tier 1 capital ratio

Total capital ratio

Leverage ratio
Tier 1 common equity ratio1
Allowance for loan losses to nonaccruing loans

Allowance for loan losses to loans
Combined allowances for credit losses to loans 4

Miscellaneous (at December 31)

Number of employees (full-time equivalent)

Number of banking locations

Number of TransFund locations

Fiduciary assets
Mortgage loan servicing portfolio3

2014

2013

2012

2011

2010

December 31,

13.33%

13.77%

12.78%

13.27%

12.69%

14.66

9.96

13.17

234.06

1.33

1.34

4,743

182

2,080

15.56

10.05

13.59

183.29

1.45

1.47

4,632

206

1,998

15.13

9.01

12.59

160.34

1.75

1.77

4,704

217

1,970

16.49

9.15

13.06

125.93

2.25

2.33

4,511

212

1,912

16.20

8.74

12.55

126.93

2.75

2.89

4,432

207

1,943

$ 35,997,877

$ 30,137,092

$ 25,829,038

$ 22,821,813

$ 22,914,737

17,308,212

14,818,016

13,091,482

12,356,917

12,059,241

1  Tier 1 capital, adjusted for other comprehensive income and equity which does not benefit common shareholders, divided by risk-weighted assets, both as 

defined by Basel I based regulations. 

2  Includes nonaccruing loans, renegotiated loans and assets acquired in satisfaction of loans. Excludes loans past due 90 days or more and still accruing.
3  Includes outstanding principal for loans serviced for affiliates.
4  Includes allowance for loan losses and accrual for off-balance sheet credit risk.
5  Includes $1.00 per share special dividend.

Management’s Assessment of Operations and Financial Condition

Overview

The following discussion is management’s analysis to assist in the understanding and evaluation of the financial condition and 
results of operations of BOK Financial Corporation (“BOK Financial” or “the Company”). This discussion should be read in 
conjunction with the consolidated financial statements and footnotes and selected financial data presented elsewhere in this 
report.

Economic activity expanded at a solid pace and unemployment improved during 2014. National unemployment rates were 
5.6% in December of 2014 compared to 6.7% in December of 2013. Inflationary pressure have remain subdued and the U.S. 
government has continued to provide accommodative economic policy to support growth in the economy and further reduction 
in the unemployment rate. The U.S. equity market set records throughout the year, with the S&P 500 up 4.93% in the fourth 
quarter and bonds continue to perform well with the Barclays Aggregate up 1.79%. The yield curve flattened in 2014, as the 
interest rate market began to price in the probability that the Federal Reserve will increase interest rates in 2015, after 
completing their bond buying program during the year. The low interest rate environment has continued to present challenges 
for all financial institutions as cash flows from loan and securities portfolios are reinvested at current rates. Gross domestic 
product showed strong growth for 2014, however durable goods orders have declined and the housing recovery remains 
modest. Energy prices declined in the latter half of 2014, with price of oil falling 55% in the 20 day period from June 20, 2014 
to January 6, 2015 and the price of gas falling 38% over the same time period. 

18

 
 
 
 
 
 
 
 
 
 
 
 
 
Performance Summary

Net income for the year ended December 31, 2014 totaled $292.4 million or $4.22 per diluted share compared with net income 
of $316.6 million or $4.59 per diluted share for the year ended December 31, 2013. 

Highlights of 2014 included:

•  Net interest revenue totaled $665.2 million for 2014 compared to $674.5 million for 2013. A continued narrowing of net 
interest spreads during the year impacted loans, largely offset by growth in average loan balances during the year. Net 
interest revenue was further impacted as the average balance of the securities portfolio was allowed to decrease in order 
to reposition the balance sheet in anticipation of rising interest rates. Net interest margin was 2.68% for 2014 compared 
to 2.80% for 2013.

• 

Fees and commissions revenue increased $17.5 million or 3% over 2013 to $621.3 million for 2014. Fiduciary and asset 
management revenue grew by $19.6 million due to acquisitions and organic growth. Brokerage and trading revenue was 
up  $9.0  million  and  transaction  card  revenue  increased  $6.9  million  over  the  prior  year.  Mortgage  banking  revenue 
decreased $12.8 million primarily due to changes in mix toward lower margin products partially offset by an increase in 
the volume of loans sold.

•  Operating expenses totaled $847.5 million, an increase of $6.9 million or 1% over the prior year. Personnel costs decreased 
$28.3 million primarily due to the adjustment of amounts payable under the 2011 True-Up Plan. This adjustment was 
partially offset by the addition of wealth management, risk and compliance personnel during the year. Non-personnel 
expenses increased $35.2 million or 10% over the prior year due to increased professional fees and services and data 
processing and communications expense. Net occupancy and equipment costs also increased over the prior year and 
included $4.1 million of branch closure costs. 

•  No provision for credit losses was recorded in 2014. A $27.9 million negative provision for credit losses was recorded 
in 2013. The Company had a net recovery of $2.8 million or (0.02)% of average loans for 2014 compared to net loans 
charged off of $2.0 million or 0.02% of average loans for 2013. Gross charge-offs decreased to $16.2 million in 2014 
from $25.3 million in 2013.

•  The combined allowance for credit losses totaled $190 million or 1.34% of outstanding loans at December 31, 2014 
compared to $187 million or 1.47% of outstanding loans at December 31, 2013. Nonperforming assets totaled $257 
million  or  1.79%  of  outstanding  loans  and  repossessed  assets  at  December 31,  2014  and  $248  million  or  1.92%  of 
outstanding loans and repossessed assets at December 31, 2013. During 2014, nonaccruing loans decreased $20 million 
and repossessed assets increased $9.6 million. Renegotiated residential mortgage loans guaranteed by U.S. government 
agencies increased $20 million.

• 

Period-end outstanding loan balances were $14.2 billion at December 31, 2014, an increase of $1.4 billion over the prior 
year. Commercial loan balances grew by $1.2 billion or 15% and commercial real estate loans increased $313 million or 
13%. Residential mortgage loans decreased $103 million and consumer loans increased $53 million.

•  The available for sale securities portfolio decreased $1.2 billion during 2014 to $9.0 billion at December 31, 2014. We 
pro-actively reduced the size of the bond portfolio to better position the balance sheet for an environment with rising 
longer-term rates.

• 

Period-end deposits totaled $21.1 billion at December 31, 2014 compared to $20.3 billion at December 31, 2013. Demand 
deposit  accounts  increased  by  $750  million  and  interest-bearing  transaction  accounts  increased  $180  million.  Time 
deposits decreased $87 million. 

•  The Company's Tier 1 common equity ratio, as defined by banking regulators, was 13.17% at December 31, 2014 and 
13.59%  at  December 31,  2013.  The  Company  and  its  subsidiary  bank  exceeded  the  regulatory  definition  of  well 
capitalized. The Company's Tier 1 capital ratio was 13.33% at December 31, 2014 and 13.77% at December 31, 2013. 
Total capital ratio was 14.66% at December 31, 2014 and 15.56% at December 31, 2013. The Company's leverage ratio 
was 9.96% at December 31, 2014 and 10.05% at December 31, 2013.

•  The Company paid regular cash dividends of $1.62 per common share during 2014. Regular cash dividends paid on 

common shares were $1.54 per common share in 2013. 

19

Net income for the fourth quarter of 2014 totaled $64.3 million or $0.93 per diluted share compared to $73.0 million or $1.06 
per diluted share for the fourth quarter of 2013. 

Highlights of the fourth quarter of 2014 included:

•  Net interest revenue totaled $169.7 million for the fourth quarter of 2014 compared to $166.2 million for the fourth quarter 
of 2013. Net interest margin was 2.61% for the fourth quarter of 2014 compared to 2.74% for the fourth quarter of 2013.  
Net interest revenue increased primarily due to the growth in average loan balances, partially offset by a decrease in 
available for sale securities balances. Loan yields decreased compared to the prior year due to continued competitive 
pressure, partially offset by an increase in the available for sale securities yield.

• 

Fees and commissions revenue increased $15.5 million over the prior year to $157.9 million for the fourth quarter of 
2014. Mortgage banking revenue increased $8.2 million due primarily to an increase in loan production volume. Fiduciary 
and asset management revenue grew $5.6 million over the prior year. Transaction card revenue and brokerage and trading 
revenue both increased over the prior year.

•  Operating expenses totaled $225.9 million, an increase of $10.5 million over the prior year, primarily due to $4.9 million 
of branch closure costs accrued in the fourth quarter of 2014. The Company also made a $1.8 million contribution of  
developed commercial real estate to the BOKF Foundation during the fourth quarter of 2014. Mortgage banking costs 
and data processing and communication expense increased, partially offset by decreased net losses and operating expenses 
of repossessed assets.

•  No provision for credit losses was recorded in the fourth quarter of 2014 compared to an $11.4 million negative provision 
for credit losses in the fourth quarter of 2013. Net charge-offs totaled $2.2 million in the fourth quarter of 2014 compared 
a net recovery of $3.0 million in the fourth quarter of 2013. Gross charge-offs were $7.2 million compared to $3.1 million 
in the prior year.

Critical Accounting Policies & Estimates

The Consolidated Financial Statements and accompanying notes are prepared in accordance with generally accepted 
accounting principles in the United States of America (“GAAP”). The Company's accounting policies are more fully described 
in Note 1 of the Consolidated Financial Statements. Management makes significant assumptions and estimates in the 
preparation of the Consolidated Financial Statements and accompanying notes in conformity with GAAP that may be highly 
subjective, complex and subject to variability. Actual results could differ significantly from these assumptions and estimates. 
The following discussion addresses the most critical areas where these assumptions and estimates could affect the financial 
condition, results of operations and cash flows of the Company. These critical accounting policies and estimates have been 
discussed with the appropriate committees of the Board of Directors.

Allowance for Loan Losses and Accrual for Off-Balance Sheet Credit Risk 

The allowance for loan losses and accrual for off-balance sheet credit risk are assessed by management based on an ongoing 
quarterly evaluation of the probable estimated losses inherent in the loan portfolio and probable estimated losses on unused 
commitments to provide financing. A consistent, well-documented methodology has been developed and is applied by an 
independent Credit Administration department to assure consistency across the Company. The allowance for loan losses 
consists of specific allowances attributed to certain impaired loans that have not yet been charged down to amounts we expect 
to recover, general allowances for unimpaired loans that are based on estimated loss rates by loan class and nonspecific 
allowances for risks beyond factors specific to a particular portfolio segment or loan class. There have been no material 
changes in the approach or techniques utilized in developing the allowance for loan losses and accrual for off-balance sheet 
credit risk during 2014.

Loans are considered impaired when it is probable that we will not collect all amounts due according to the contractual terms of 
the loan agreements, including loans modified in a troubled debt restructuring. Internally risk graded loans are evaluated 
individually for impairment. Substantially all commercial and commercial real estate loans and certain residential mortgage and 
consumer loans are risk graded through a quarterly evaluation of the borrower's ability to repay. Certain commercial loans and 
most residential mortgage and consumer loans which represent small balance, homogeneous pools are not risk graded. Non-risk 
graded loans are identified as impaired based on performance status. Generally, non-risk graded loans are considered impaired 
when 90 or more days past due, in bankruptcy or modified in a troubled debt restructuring. 

20

Specific allowances for impaired loans that have not yet been charged down to amounts we expect to recover are measured by 
an evaluation of estimated future cash flows discounted at the loan's initial effective interest rate or the fair value of collateral 
for certain collateral dependent loans. Collateral value of real property is generally based on third party appraisals that conform 
to Uniform Standards of Professional Appraisal Practice, less estimated selling costs. Appraised values are on an “as-is” basis 
and generally are not adjusted by the Company. Updated appraisals are obtained at least annually or more frequently if market 
conditions indicate collateral values may have declined. Collateral value of mineral rights is determined by our internal staff of 
engineers based on projected cash flows under current market conditions. The value of other collateral is generally determined 
by our special assets staff based on liquidation cash flows under current market conditions. Collateral values and available cash 
resources that support impaired loans are evaluated quarterly. Historical statistics may be used as a practical way to estimate 
impairment in limited situations, such as when a collateral dependent loan is identified as impaired near the end of a reporting 
period until an updated appraisal of collateral value is received or a full assessment of future cash flows is completed. Estimates 
of future cash flows and collateral values require significant judgments and may be volatile. 

General allowances for unimpaired loans are based on estimated loss rates by loan class. The appropriate historical gross loss 
rate for each loan class is determined by the greater of the current loss rate based on the most recent twelve months or a ten-
year average gross loss rate. Recoveries are not directly considered in the estimation of historical loss rates. Recoveries 
generally do not follow predictable patterns and are not received until well-after the charge-off date as a result of protracted 
legal proceedings. For risk graded loans, historical loss rates are adjusted for changes in risk rating. For each loan class, the 
weighted average current risk grade is compared to the weighted average long-term risk grade. This comparison determines 
whether the risk in each loan class is increasing or decreasing. Historical loss rates are adjusted upward or downward in 
proportion to changes in weighted average risk grading. General allowances for unimpaired loans also consider inherent risks 
identified for a given loan class. Inherent risks include consideration of the loss rates that most appropriately represent the 
current credit cycle and other factors attributable to a specific loan class which have not yet been represented in the historical 
gross loss rates or risk grading. Examples of these factors include changes in commodity prices or engineering imprecision 
which may affect the value of reserves that secure our energy loan portfolio, construction risk that may affect commercial real 
estate loans, changes in regulations and public policy that may disproportionately impact health care loans and changes in loan 
product types.  

Nonspecific allowances are maintained for risks beyond factors specific to a particular portfolio segment or loan class. These 
factors include trends in the economy in our primary lending areas, concentrations in loans with large balances and other 
relevant factors. 

Fair Value Measurement

Certain assets and liabilities are recorded at fair value in the Consolidated Financial Statements. Fair value is defined by 
applicable accounting guidance as the price to sell an asset or transfer a liability in an orderly transaction between market 
participants in the principal markets for the given asset or liability at the measurement date based on markets conditions at that 
date. An orderly transaction assumes exposure to the market for a customary period for marketing activities prior to the 
measurement date and not a forced liquidation or distressed sale.

A hierarchy for fair value has been established that prioritizes the inputs of valuation techniques used to measure fair value into 
three broad categories: unadjusted quoted prices in active markets for identical assets or liabilities (Level 1), other observable 
inputs that can be observed either directly or indirectly (Level 2) and unobservable inputs for assets or liabilities (Level 3). Fair 
value may be recorded for certain assets and liabilities every reporting period on a recurring basis or under certain 
circumstances on a non-recurring basis.

The following represents significant fair value measurements included in the Consolidated Financial Statements based on 
estimates. See Note 18 of the Consolidated Financial Statements for additional discussion of fair value measurement and 
disclosure included in the Consolidated Financial Statements.  

Mortgage Servicing Rights

We have a significant investment in mortgage servicing rights. Our mortgage servicing rights are primarily retained 
from sales in the secondary market of residential mortgage loans we have originated or purchased from correspondent 
lenders. Occasionally mortgage servicing rights may be purchased from other lenders. Both originated and purchased 
mortgage servicing rights are initially recognized at fair value. We carry all mortgage servicing rights at fair value. 
Changes in fair value are recognized in earnings as they occur.

21

There is no active market for mortgage servicing rights after origination. The fair value of the mortgage servicing 
rights are determined by discounting the projected cash flows. Certain significant assumptions and estimates used in 
valuing mortgage servicing rights are based on current market sources including projected prepayment speeds, 
assumed servicing costs, earnings on escrow deposits, ancillary income and discount rates. Assumptions used to value 
our mortgage servicing rights are considered significant unobservable inputs and represent our best estimate of 
assumptions that market participants would use to value this asset. A separate third party model is used to estimate 
prepayment speeds based on interest rates, housing turnover rates, estimated loan curtailment, anticipated defaults and 
other relevant factors. The prepayment model is updated daily for changes in market conditions and adjusted to better 
correlate with actual performance of our servicing portfolio. The discount rate is based on benchmark rates for 
mortgage loans plus a market spread expected by investors in servicing rights. Significant assumptions used to 
determine the fair value of our mortgage servicing rights are presented in Note 7 to the Consolidated Financial 
Statements. At least annually, we request estimates of fair value from outside sources to corroborate the results of the 
valuation model.

The assumptions used in this model are primarily based on mortgage interest rates. Evaluation of the effect of a 
change in one assumption without considering the effect of that change on other assumptions is not meaningful. 
Considering all related assumptions, we expect a 50 basis point increase in mortgage interest rates to increase the fair 
value of our servicing rights by $15 million. We expect an $14 million decrease in the fair value of our mortgage 
servicing rights from a 50 basis point decrease in mortgage interest rates.  

Valuation of Derivative Instruments

We use interest rate derivative instruments to manage our interest rate risk. We also offer interest rate, commodity, 
foreign exchange and equity derivative contracts to our customers. All derivative instruments are carried on the 
balance sheet at fair value. Fair values for exchange-traded contracts are based on quoted prices in an active market for 
identical instruments. Fair values for over-the-counter interest rate contracts used to manage our interest rate risk are 
generated internally using third-party valuation models. Inputs used in third-party valuation models to determine fair 
values are considered significant other observable inputs. Fair values for interest rate, commodity, foreign exchange 
and equity contracts used in our customer hedging programs are based on valuations generated internally by third-
party provided pricing models. These models use significant other observable market inputs to estimate fair values. 
Changes in assumptions used in these pricing models could significantly affect the reported fair values of derivative 
assets and liabilities, though the net effect of these changes should not significantly affect earnings.  

Credit risk is considered in determining the fair value of derivative instruments. Deterioration in the credit rating of 
customers or dealers reduces the fair value of asset contracts. The reduction in fair value is recognized in earnings 
during the current period. Fair value adjustments are based on various risk factors including but not limited to 
counterparty credit rating or equivalent loan grading, derivative contract notional size, price volatility of the 
underlying commodity, duration of the derivative contracts and expected loss severity. Expected loss severity is based 
on historical losses for similarly risk-graded commercial loan customers. Deterioration in our credit rating below 
investment grade would affect the fair value of our derivative liabilities. In the event of a credit down-grade, the fair 
value of our derivative liabilities would decrease. The reduction in fair value would be recognized in earnings in the 
current period. The impact of credit valuation adjustments on the total valuation of derivative contracts was not 
significant. 

Valuation of Securities

The fair value of our securities portfolio is generally based on a single price for each financial instrument provided to 
us by a third-party pricing service determined by one or more of the following:

•  Quoted prices for similar, but not identical, assets or liabilities in active markets;
•  Quoted prices for identical or similar assets or liabilities in inactive markets;
• 

Inputs other than quoted prices that are observable, such as interest rate and yield curves, volatilities, 
prepayment speeds, loss severities, credit risks and default rates;

•  Other inputs derived from or corroborated by observable market inputs.

22

The underlying methods used by the third-party pricing services are considered in determining the primary inputs used 
to determine fair values. We evaluate the methodologies employed by the third-party pricing services by comparing 
the price provided by the pricing service with other sources, including brokers' quotes, sales or purchases of similar 
instruments and discounted cash flows to establish a basis for reliance on the pricing service values. Significant 
differences between the pricing service provided value and other sources are discussed with the pricing service to 
understand the basis for their values. Based on all observable inputs, management may adjust prices obtained from 
third-party pricing services to more appropriately reflect the prices that would be received to sell assets or paid to 
transfer liabilities in orderly transactions in the current market. No significant adjustments were made to prices 
provided by third-party pricing services at December 31, 2014 or December 31, 2013.

Valuation of Impaired Loans and Real Estate and Other Repossessed Assets

The fair value of collateral for certain impaired loans and real estate and other repossessed assets is measured on a 
non-recurring basis. Fair values are generally based on unadjusted third-party appraisals derived principally from or 
corroborated by observable market data. Fair values based on these appraisals are considered to be based on Level 2 
inputs. Fair value measurements based on appraisals that are not based on observable inputs or that require significant 
adjustments by us or fair value measurements that are not based on third-party appraisals are considered to be based 
on Level 3 inputs. Significant unobservable inputs include listing prices for comparable assets, uncorroborated expert 
opinions or management's knowledge of the collateral or industry. 

Goodwill Impairment

Goodwill for each reporting unit is evaluated for impairment annually as of October 1st or more frequently if conditions 
indicate that impairment may have occurred. The evaluation of possible goodwill impairment involves significant judgment 
based upon short-term and long-term projections of future performance.

As previously announced, the Company appointed a new Chief Executive Officer effective January 1, 2014 and made several 
executive leadership changes. There was no change in the operating segments as a result of the transition. However, reporting 
units were redefined as the significant lines of business within each operating segment. The redefinition is consistent with how 
the Chief Executive Officer has organized his Executive Leadership Team, assesses performance and allocates the resources of 
the Company. See additional discussion of the operating segments in the Assessment of Operations - Lines of Business section 
following. Prior to January 1, 2014, reporting units were defined as the geographical markets within each operating segment. 
While geographical market information may be monitored, it is not considered the primary decision-making tool. 

We perform a qualitative assessment that evaluates, based on the weight of the evidence, the significance of all identified 
events and circumstances in the context of determining whether it is more likely than not that the fair value of our reporting 
units are less than their carrying amount. This qualitative assessment considers general economic conditions including trends in 
unemployment rates in our primary geographical areas, our earnings and stock price changes during the year, current and 
anticipated credit quality performance and the prolonged low interest rate environment and the impact of increased regulation. 
This qualitative assessment is supplemented by quantitative analysis through which the fair value of each of our reporting units 
is estimated by the discounted future earnings method. Income growth is projected for each of our reporting units over five 
years and a terminal value is computed. The projected income stream is converted to current fair value by using a discount rate 
that reflects a rate of return required by a willing buyer. Assumptions used to value our reporting units are based on growth 
rates, volatility, discount rate and market risk premium inherent in our current stock price. These assumptions are considered 
significant unobservable inputs and represent our best estimate of assumptions that market participants would use to determine 
fair value of the respective reporting units. Critical assumptions in our evaluation were a 6% average expected long-term 
growth rate, a 0.71% volatility factor for BOK Financial common stock, a 9.17% discount rate and a 9.36% market risk 
premium. The expected long-term growth rate among the reporting units may differ from the average.

23

 
As of December 31, 2014, the market value of BOK Financial common stock, a primary consideration in our goodwill 
impairment analysis, was $60.04 per share, approximately 10% lower than the market value used in our most recent annual 
evaluation. The market value is influenced by factors affecting the overall economy and the regional banks sector of the market. 
The market value of our stock may also have been affected by concerns over the potential impact of lower energy prices on the 
regional economy. We evaluated the effect of a sustained market value of $50 per share for our common stock. No impairment 
was noted. Goodwill impairment may be indicated at our next annual evaluation date if the market value of our stock declines 
or sooner if we incur significant unanticipated operating losses or if other factors indicate a significant decline in the value of 
our reporting units.

Numerous other factors could affect future impairment analyses including credit losses that exceed projected amounts or failure 
to meet growth projections. Additionally, fee income may be adversely affected by increasing residential mortgage interest rates 
and changes in federal regulations.  

Other-Than-Temporary Impairment

On a quarterly basis, the Company performs separate evaluations of impaired debt and equity investment and available for sale 
securities to determine if the unrealized losses are temporary or other-than-temporary.   

For impaired debt securities, management determines whether it intends to sell or if it is more-likely-than-not that it will be 
required to sell the impaired securities. This determination considers current and forecasted liquidity requirements, regulatory 
and capital requirements and securities portfolio management. All impaired debt securities we intend to sell or we expect to be 
required to sell are considered other-than-temporarily impaired and the full impairment loss is recognized as a charge against 
earnings. All impaired debt securities we do not intend or expect to be required to sell are evaluated further.

Impairment of debt securities rated investment grade by all nationally-recognized rating agencies is considered temporary 
unless specific contrary information is identified. Impairment of securities rated below investment grade by at least one of the 
nationally-recognized rating agencies is evaluated to determine if we expect to recover the entire amortized cost basis of the 
security based on the present value of projected cash flows from individual loans underlying each security. Below investment 
grade securities we own consist primarily of privately issued residential mortgage-backed securities. The primary assumptions 
used to project cash flows are disclosed in Note 2 to the Consolidated Financial Statements.  

We consider the principal and interest cash flows from the underlying loan pool as well as the remaining credit enhancement 
coverage as part of our assessment of cash flows available to recover the amortized cost of our securities. The credit 
enhancement coverage is an estimate of currently remaining subordinated tranches available to absorb losses on pools of loans 
that support the security. Credit losses, which are defined as the excess of current amortized cost over the present value of 
projected cash flows, on other-than-temporarily impaired debt securities are recognized as a charge against earnings. Any 
remaining impairment attributed to factors other than credit losses are recognized in accumulated other comprehensive losses. 

Credit losses are based on long-term projections of cash flows which are sensitive to changes in assumptions. Changes in 
assumptions and differences between assumed and actual results regarding unemployment rates, delinquency rates, default 
rates, foreclosures costs and home price depreciation can affect estimated and actual credit losses. Deterioration of these factors 
beyond those described in Note 2 to the Consolidated Financial Statements could result in the recognition of additional credit 
losses.  

We performed a sensitivity analysis of all privately issued residential mortgage-backed securities. Significant assumptions of 
this analysis included an increase in the unemployment rate to 8% and an additional 13.5% home price depreciation over the 
next twelve months. The results of this analysis indicated an additional $260 thousand of credit losses are possible. An increase 
in the unemployment rate to 10% with an additional 25.4% home price depreciation indicates an additional $560 thousand of 
credit losses are possible.

Impaired equity securities, including perpetual preferred stocks, are evaluated based on our ability and intent to hold the 
securities until fair value recovers over a period not to exceed three years. The assessment of the ability and intent to hold these 
securities considers liquidity needs, asset / liability management objectives and securities portfolio objectives. Factors 
considered when assessing recovery include forecasts of general economic conditions and specific performance of the issuer, 
analyst ratings, and credit spreads for preferred stocks which have debt-like characteristics.  

24

   
Income Taxes

Determination of income tax expense and related assets and liabilities is complex and requires estimates and judgments when 
applying tax laws, rules, regulations and interpretations. It also requires judgments as to future earnings and the timing of future 
events. Accrued income taxes represent an estimate of net amounts due to or from taxing jurisdictions based upon these 
estimates, interpretations and judgments.

Management evaluates the Company's current tax expense or benefit based upon estimates of taxable income, tax credits and 
statutory tax rates. Annually, we file tax returns with each jurisdiction where we conduct business and adjust recognized income 
tax expense or benefit to filed tax returns.

We recognize deferred tax assets and liabilities based upon the differences between the values of assets and liabilities as 
recognized in the financial statements and their related tax basis using enacted tax rates in effect for the year in which the 
differences are expected to be recovered or settled. A valuation allowance is provided when it is more likely than not that some 
portion of the entire deferred tax asset may not be realized based on taxes previously paid in net loss carry-back periods and 
other factors.  

We also recognize the benefit of uncertain income tax positions when based upon all relevant evidence it is more-likely-than-
not that our position would prevail upon examination, including resolution of related appeals or litigation, based upon the 
technical merits of the position. Unrecognized tax benefits, including estimated interest and penalties, are part of our current 
accrued income tax liability. Estimated penalties and interest are recognized in income tax expense. Income tax expense in 
future periods may decrease if an uncertain tax position is favorably resolved, generally upon completion of an examination by 
the taxing authorities, expiration of a statute of limitations, or changes in facts and circumstances.

25

Results of Operations

Net Interest Revenue and Net Interest Margin

Net interest revenue is the interest earned on debt securities, loans and other interest-earning assets less interest paid for 
interest-bearing deposits and other borrowings. The net interest margin is calculated by dividing tax-equivalent net interest 
revenue by average interest-earning assets. Net interest spread is the difference between the average rate earned on interest-
earning assets and the average rate paid on interest-bearing liabilities. Net interest margin is typically greater than net interest 
spread due to interest income earned on assets funded by non-interest bearing liabilities such as demand deposits and equity.

Tax-equivalent net interest revenue totaled $676.1 million for 2014 compared to $684.8 million for 2013. Net interest margin 
was 2.68% for 2014 and 2.80% for 2013. Tax-equivalent net interest revenue decreased $8.6 million compared to the prior year. 
Net interest revenue decreased $32.4 million primarily due to a continued narrowing of loan yields during the year, partially 
offset by a $23.8 million increase in net interest revenue from growth in average earning assets. Growth in average loans was 
partially offset by a decrease in average securities balances. Table 2 shows the effects on net interest revenue of changes in 
average balances and interest rates for the various types of earning assets and interest-bearing liabilities. In addition, see the 
Annual and Quarterly Financial Summary of consolidated daily average balances, yields and rates following the Consolidated 
Financial Statements.

The tax-equivalent yield on earning assets was 2.95% for 2014 compared to 3.09% in 2013. Loan yields decreased 29 basis 
points compared to the prior year. Spreads have narrowed primarily due to market pricing pressure on our loan portfolio. The 
available for sale securities portfolio yield decreased 2 basis points to 1.95%. Cash flows received from payments on residential 
mortgage-backed securities are currently being reinvested in short-duration securities that are yielding 1.50% to 1.75%. 
Funding costs were down 2 basis points compared to 2013. The cost of interest-bearing deposits decreased 4 basis points and 
the cost of other borrowed funds increased 3 basis points largely due to the mix of funding sources. In the present low interest 
rate environment, our ability to further decrease funding costs is limited. 

Average earning assets for 2014 increased $537 million or 2% over 2013. Average loans, net of allowance for loan losses, 
increased $1.1 billion due primarily to growth in average commercial loans. The average balance of available for sale 
securities, which consists largely of residential and commercial mortgage-backed securities guaranteed by U.S. government 
agencies, decreased $1.2 billion. We purchase securities to supplement earnings and to manage interest rate risk. We began to 
pro-actively shrink the size of our securities portfolio in the fourth quarter of 2013 to better position the balance sheet for an 
environment of rising longer-term rates. Our outlook for earning assets is for continued growth in loan balances, partially offset 
by a reduction in the securities portfolio balance. We expect the annualized growth rate for loans to be in the low double digits. 
The resulting shift in earning asset mix should be supportive of the net interest margin. The average balance of interest-bearing 
cash and cash equivalents increased $624 million over the prior year. At the end of August 2014, we increased our borrowings 
from the Federal Home Loan Bank by approximately $1.5 billion, earning a small spread by depositing the proceeds in the 
Federal Reserve. This added $1.0 million to pre-tax net income, while decreasing net interest margin by 5 basis points. 

Growth in average assets was funded by a $692 million increase in average deposits. Average demand deposit balances 
increased $597 million over the prior year. Average interest-bearing transaction accounts were up $214 million, partially offset 
by a $151 million decrease in average time deposits. Average borrowed funds decreased $20 million compared to the prior year. 
Increased borrowings from the Federal Home Loan Banks and increased repurchase agreement balances, were offset by a 
decrease in funds purchased compared to the prior year. 

Our overall objective is to manage the Company’s balance sheet to be relatively neutral to changes in interest rates as is further 
described in the Market Risk section of this report. As shown in Table 20, approximately 79% of our commercial and 
commercial real estate loan portfolios are either variable rate loans or fixed rate loans that will re-price within one year. These 
loans are funded primarily by deposit accounts that are either non-interest bearing, or that re-price more slowly than the 
loans. The result is a balance sheet that would be asset sensitive, which means that assets generally re-price more quickly than 
liabilities. Among the strategies that we use to manage toward a relatively rate-neutral position, we purchase fixed rate 
residential mortgage-backed securities issued primarily by U.S. government agencies and fund them with market rate sensitive 
liabilities. The liability-sensitive nature of this strategy provides an offset to the asset-sensitive characteristics of our loan 
portfolio. We also may use derivative instruments to manage our interest rate risk. 

The effectiveness of these strategies is reflected in the overall change in net interest revenue due to changes in interest rates as 
shown in Table 2 and in the interest rate sensitivity projections as shown in the Market Risk section of this report. 

26

Fourth Quarter 2014 Net Interest Revenue

Tax-equivalent net interest revenue totaled $172.5 million for the fourth quarter of 2014 compared to $168.7 million for the 
fourth quarter of 2013. Net interest margin was 2.61% for the fourth quarter of 2014 and 2.74% for the fourth quarter of 2013. 

Tax-equivalent net interest revenue increased $3.8 million over the fourth quarter of 2013. Net interest revenue increased $9.3 
million primarily due to the growth in average loan balances, partially offset by a decrease in available for sale securities 
balances. Net interest revenue decreased $5.5 million due primarily to lower loan yields. 

The tax-equivalent yield on earning assets was 2.86% for the fourth quarter of 2014, down 16 basis points from the fourth 
quarter of 2013. Loan yields decreased 28 basis points due primarily to continued market pricing pressure. The available for 
sale securities portfolio yield increased 10 basis points to 1.99%. The yield on interest-bearing cash and cash equivalents 
increased 10 basis points to 0.28%. Funding costs were down 3 basis points from the fourth quarter of 2013. The cost of 
interest-bearing deposits decreased 4 basis points and the cost of other borrowed funds increased 6 basis points. The benefit to 
net interest margin from earning assets funded by non-interest bearing liabilities was 14 basis points in the fourth quarter of 
2014 and 14 basis points in the fourth quarter of 2013.

Average earning assets for the fourth quarter of 2014 increased $1.9 billion over the fourth quarter of 2013. Average loans, net 
of allowance for loan losses, increased $1.4 billion over the fourth quarter of 2013 due primarily to growth in average 
commercial loans. Average interest-bearing cash and cash equivalents increased $1.5 billion due to increased borrowings from 
the Federal Home Loan Bank deposited with the Federal Reserve to earn a spread. The average balance of available for sale 
securities decreased $1.3 billion as we reduced the size of the bond portfolio to better position the balance sheet for a longer-
term rising rate environment. 

Average deposits increased $823 million over the fourth quarter of 2013. Average demand deposit balances increased $618 
million and average interest-bearing transaction accounts increased $244 million, partially offset by a $63 million decrease in 
average time deposit balances. Average borrowed funds increased $1.0 billion over the fourth quarter of 2013 primarily due to 
increased Federal Home Loan Bank borrowings.

2013 Net Interest Revenue

Tax-equivalent net interest revenue for 2013 was $684.8 million compared to $716.9 million for 2012. Net interest margin was 
2.80% for 2013 compared to 3.15% for 2012. The decrease in net interest margin was due primarily to cash flows from our 
securities portfolio being reinvested at lower current market rates, decrease in loan yields due to the renewal of fixed-rate loans 
at lower current rates and narrowing credit spreads, partially offset by lower funding costs. The tax-equivalent yield on average 
earning assets decreased 44 basis points from 2012. The available for sale securities portfolio yield was down 47 basis points 
due to cash flow reinvestment at lower rates. Loan yields decreased 34 basis points due to a combination of renewals of fixed 
rate loans at lower current rates and narrowing credit spreads. The cost of interest-bearing liabilities decreased 13 basis points. 
The cost of interest-bearing deposits was down 10 basis points and the cost of other borrowed funds was down 4 basis points. 
The effect of declining net interest margin was offset by increasing average earning assets $1.2 billion during 2013. Growth in 
average assets was primarily in loans and the available for sale securities portfolio. Growth in average assets was funded by a 
$717 million increase in average deposit balances and a $631 million increase in average borrowed funds balances. Average 
demand deposit account balances grew by $500 million and average interest-bearing transaction account balances grew by 
$483 million, partially offset by a $318 million decrease in average time deposit balances. 

27

Table 2 – Volume/Rate Analysis 
(In thousands)

Year Ended

Year Ended

December 31, 2014 / 2013

December 31, 2013 / 2012

Change Due To1

Change Due To1

Change

Volume

Yield /
Rate

Change

Volume

Yield
/Rate

Tax-equivalent interest revenue:

Interest-bearing cash and cash equivalents

$

1,674

$

1,417

$

(176)

(813)

$

257

637

$

130

558

$

628

409

(498)

149

Trading securities

Investment securities:

Taxable securities

Tax-exempt securities

Total investment securities

Available for sale securities:

Taxable securities

Tax-exempt securities

Total available for sale securities

Fair value option securities

Restricted equity securities

Residential mortgage loans held for sale

Loans

Total tax-equivalent interest revenue

Interest expense:

Transaction deposits

Savings deposits

Time deposits

Funds purchased

Repurchase agreements

Other borrowings

Subordinated debentures

Total interest expense

Tax-equivalent net interest revenue

Change in tax-equivalent adjustment

(1,077)

461

(616)

(670)

1,281

611

(407)

(820)

(1,227)

(2,588)

723

(1,865)

(21,907)

(19,705)

(2,202)

(32,396)

(177)

(778)

(22,084)

(20,483)

(296)

1,969

1,638

5,413

(12,478)

(1,398)

(41)

(3,442)

(507)

80

1,510

(51)

(3,849)

(8,629)

(654)

(446)

(505)

206

42,410

22,397

382

33

(2,346)

(310)

75

780

(6)

(1,392)

23,789

601

(1,601)

150

2,474

1,432

(36,997)

(34,875)

(1,780)

(74)

(1,096)

(197)

5

730

(45)

(2,457)

(32,418)

(218)

(32,614)

(4,557)

2,780

320

(13,281)

(48,529)

(3,145)

(98)

(8,206)

(1,247)

(505)

1,810

(5,037)

(16,428)

(32,101)

(971)

(2,453)

6,142

3,689

14,276

368

14,644

(3,109)

4,114

116

27,590

48,081

622

97

(5,065)

(774)

(209)

19,298

(494)

13,475

34,606

(135)

(5,419)

(5,554)

(46,672)

(586)

(47,258)

(1,448)

(1,334)

204

(40,871)

(96,610)

(3,767)

(195)

(3,141)

(473)

(296)

(17,488)

(4,543)

(29,903)

(66,707)

Net interest revenue
1 Changes attributable to both volume and yield/rate are allocated to both volume and yield/rate on an equal basis.

(33,072)

(9,283)

$

$

28

 
 
 
 
 
 
 
 
 
Table 2 – Volume/Rate Analysis (continued)
(In thousands)

Three Months Ended

December 31, 2014 / 2013

Change Due To1

Change

Volume

Yield /
Rate

Tax-equivalent interest revenue:

Interest-bearing cash and cash equivalents

$

1,242

$

Trading securities

Investment securities:

Taxable securities

Tax-exempt securities

Total investment securities

Available for sale securities:

Taxable securities

Tax-exempt securities

Total available for sale securities

Fair value option securities

Restricted equity securities

Residential mortgage loans held for sale

Loans

Total tax-equivalent interest revenue

Interest expense:

Transaction deposits

Savings deposits

Time deposits

Funds purchased

Repurchase agreements

Other borrowings

Subordinated debentures

Total interest expense

Tax-equivalent net interest revenue

Change in tax-equivalent adjustment

429

44

(186)

(142)

(4,342)

153

(4,189)

161

1,080

850

4,461

3,892

(238)

1

(810)

(131)

4

1,238

16

80

3,812

(392)

$

898

191

87

(83)

4

(6,303)

(212)

(6,515)

105

727

1,050

13,806

10,266

154

8

(255)

(134)

39

1,174

—

986

9,280

344

238

(43)

(103)

(146)

1,961

365

2,326

56

353

(200)

(9,345)

(6,374)

(392)

(7)

(555)

3

(35)

64

16

(906)

(5,468)

Net interest revenue
1 Changes attributable to both volume and yield/rate are allocated to both volume and yield/rate on an equal basis.

3,420

$

29

 
 
 
 
 
Other Operating Revenue

Other operating revenue was $612.7 million for 2014 compared to $614.5 million for 2013. Fees and commissions revenue 
increased $17.5 million or 3% over 2013. The change in the fair value of mortgage servicing rights, net of economic hedges, 
decreased other operating revenue by $3.7 million in 2014 and increased other operating revenue by $2.2 million in 2013. Net 
gains on available for sale securities were $9.2 million less than net gains recognized in 2013. Other-than-temporary 
impairment charges recognized in earnings in 2014 were $1.9 million less than charges recognized in 2013.

Table 3 – Other Operating Revenue 
(In thousands)

Brokerage and trading revenue

Transaction card revenue

Fiduciary and asset management revenue

Deposit service charges and fees

Mortgage banking revenue

Bank-owned life insurance

Other revenue

Year Ended December 31,

2014

2013

2012

2011

2010

$

134,437

$

125,478

$

126,930

$

104,181

$

101,471

123,689

115,652

90,911

109,093

9,086

38,451

116,823

107,985

116,757

96,082

95,110

80,053

98,917

121,934

169,302

10,155

38,262

11,089

34,604

73,290

95,872

91,643

11,280

34,070

112,302

68,976

103,611

87,600

12,066

30,368

Total fees and commissions revenue

621,319

603,844

628,880

527,093

516,394

Gain (loss) on other assets, net

Gain (loss) on derivatives, net

Gain (loss) on fair value option securities, net

Change in fair value of mortgage servicing rights

Gain on available for sale securities, net

Total other-than-temporary impairment

Portion of loss recognized in (reclassified from) other

comprehensive income

Net impairment losses recognized in earnings

(6,346)

2,776

10,189

(16,445)

1,539

(373)

—

(373)

(925)

(4,367)

(15,212)

22,720

10,720

(2,574)

266

(2,308)

(1,415)

(301)

9,230

(9,210)

33,845

(1,144)

(6,207)

(7,351)

4,156

2,686

24,413

(40,447)

34,144

(10,578)

(12,929)

(23,507)

(4,011)

4,271

7,331

3,661

21,882

(29,960)

2,151

(27,809)

Total other operating revenue

$

612,659

$

614,472

$

653,678

$

528,538

$

521,719

Fees and commissions revenue

Diversified sources of fees and commissions revenue are a significant part of our business strategy and represented 48% of total 
revenue for 2014, excluding provision for credit losses and gains and losses on asset sales, securities and derivatives and the 
change in the fair value of mortgage servicing rights. We believe that a variety of fee revenue sources provide an offset to 
changes in interest rates, values in the equity markets, commodity prices and consumer spending, all of which can be 
volatile. As an example of this strength, many of the economic factors that have caused net interest revenue compression such 
as falling interest rates may also drive growth in our mortgage banking revenue. We expect continued growth in other operating 
revenue through offering new products and services and by further development of our presence in markets outside of the state 
of Oklahoma. However, current and future economic conditions, regulatory constraints, increased competition and saturation in 
our existing markets could affect the rate of future increases.

Brokerage and trading revenue, which includes revenues from securities trading, retail brokerage, customer hedging and 
investment banking increased $9.0 million over the prior year. Revenue in 2013 was reduced $8.7 million from changes in the 
fair value of our trading securities inventory due to sharp increases in interest rates. The following discussion excludes 
inventory adjustment charges. 

Securities trading revenue totaled $40.7 million for 2014, a decrease of $2.3 million or 5% compared to the prior 
year. Securities trading revenue represents net realized and unrealized gains primarily related to sales of U.S. government 
securities, residential mortgage-backed securities guaranteed by U.S. government agencies and municipal securities to 
institutional customers. 

30

 
 
Customer hedging revenue is based primarily on realized and unrealized changes in the fair value of derivative contracts held 
for customer risk management programs. As more fully discussed under Customer Derivative Programs in Note 3 of the 
Consolidated Financial Statements, we offer commodity, interest rate, foreign exchange and equity derivatives to our 
customers. Customer hedging revenue totaled $37.8 million for 2014, a decrease of $4.2 million or 10% compared to 2013. The 
decrease was primarily due to a decrease in revenue from derivative contracts sold to our mortgage banking and energy 
customers, partially offset by revenue growth related to increased volumes of foreign exchange contracts. The Company 
received recoveries from the Lehman Brothers and MF Global bankruptcies of $2.2 million during 2014 and $2.4 million 
during 2013. 

Revenue earned from retail brokerage transactions totaled $34.0 million for 2014, largely unchanged compared to the prior 
year. Retail brokerage revenue is primarily based on fees and commissions earned on sales of fixed income securities, annuities 
and mutual funds to retail customers. Revenue is primarily based on the volume of customer transactions. The number of 
transactions typically increases with market volatility and decreases with market stability.

Investment banking, which includes fees earned upon completion of underwriting, financial advisory services and loan 
syndication fees, grew to $21.9 million for 2014, an increase of $6.8 million or 45% over 2013 related to the timing and 
volume of completed transactions. 

Transaction card revenue depends largely on the volume and amount of transactions processed, the number of TransFund 
automated teller machine (“ATM”) locations and the number of merchants served. Transaction card revenue totaled $123.7 
million for 2014, a $6.9 million or 6% increase over 2013. Revenues from the processing of transactions on behalf of the 
members of our TransFund electronic funds transfer ("EFT") network totaled $63.7 million, up $3.2 million or 5% over 2013, 
due primarily to increased transaction volumes. The number of TransFund ATM locations totaled 2,080 at December 31, 2014 
compared to 1,998 at December 31, 2013. Merchant services fees paid by customers for account management and electronic 
processing of card transactions totaled $41.2 million, an increase of $3.3 million or 9% over the prior year. The increase was 
primarily due to higher transaction processing volume throughout our geographical footprint. Revenue from interchange fees 
paid by merchants for transactions processed from debit cards issued by the Company totaled $18.7 million, an increase of 
$460 thousand or 3% over 2013 on increased transaction volume.

Fiduciary and asset management revenue grew $19.6 million or 20% over 2013. The acquisitions of Topeka, Kansas-based 
GTRUST Financial Corporation in the first quarter of 2014 and Houston, Texas-based MBM Advisors in the second quarter of 
2014 added $7.8 million in revenue in 2014 and $2.0 billion of fiduciary assets as of December 31, 2014. The remaining 
increase was primarily due to the growth in the fair value of fiduciary assets administered by the Company. Fiduciary assets are 
assets for which the Company possesses investment discretion on behalf of another, or any other similar capacity. The fair 
value of fiduciary assets administered by the Company totaled $36.0 billion at December 31, 2014 and $30.1 billion at 
December 31, 2013. 

In addition to trust fees and commissions where we served as a fiduciary, we also earn fees as administrator to and investment 
adviser for the Cavanal Hill Funds, a diversified, open-ended investment company established as a business trust under the 
Investment Company Act of 1940 (the "1940 Act"). The Bank is custodian and BOSC, Inc. is distributor for the Funds. The 
Funds’ products are offered to customers, employee benefit plans, trusts and the general public in the ordinary course of 
business. We have voluntarily waived administration fees on the Cavanal Hill money market funds in order to maintain positive 
yields on these funds in the current low short-term interest rate environment. Waived fees totaled $10.1 million for 2014 
compared to $8.2 million for 2013.

Deposit service charges and fees decreased $4.2 million or 4% compared to 2013. Overdraft fees totaled $44.7 million for 
2014, a decrease of $4.9 million or 10% compared to last year. Commercial account service charge revenue totaled $38.7 
million, an increase $1.5 million or 4% over the prior year. Service charges on deposit accounts with a standard monthly fee 
were $7.4 million, a decrease of $742 thousand or 9% compared to the prior year.  

31

Mortgage banking revenue totaled $109.1 million for 2014, compared to $121.9 million for 2013. Mortgage production 
revenue totaled $61.1 million, a decrease of $18.5 million compared to 2013. While the volume of loans funded for sale and 
outstanding loan commitments increased, our product mix shifted toward lower margin products. In general, loans originated 
through retail channels have higher margins than loans originated through correspondent channels and refinanced loans have 
higher margins than loans to finance home purchases. Approximately 30% of loans originated in 2014 were refinances, down 
from 43% in 2013. In addition, approximately 44% of loans originated in 2014 were through correspondent channels, up from 
31% in 2013. Mortgage loans funded for sale totaled $4.5 billion in 2014, an increase of $395 million or 10% over 2013. The 
unpaid principal balance of mortgage loans closed but not yet sold of $292 million at December 31, 2014 was $99 million or 
52% higher than the prior year. Outstanding commitments to originate mortgage loans increased $262 million or 101% 
compared to December 31, 2013 to $521 million at December 31, 2014. The cumulative change in the valuation of mortgage 
loans held for sale and mortgage commitments, net of forward sales contacts was a $4.4 million gain for 2014, compared to a 
$15.8 million loss for 2013.

Mortgage servicing revenue was $48.0 million, an increase of $5.6 million or 13% over the prior year. The outstanding 
principal balance of mortgage loans serviced for others totaled $16.2 billion, a $2.4 billion increase over December 31, 2013.

Table 4 – Mortgage Banking Revenue 
(In thousands)

2014

2013

2012

2011

2010

Year Ended December 31,

Net realized gains on mortgage loans sold

$

56,696

$

95,309

$

115,879

$

50,812

$

54,178

Change in net unrealized gains (losses) on mortgage

loans held for sale

Change in fair value of mortgage loan commitments

Change in fair value of forward sales contracts

Total mortgage production revenue

Servicing revenue

Total mortgage revenue

5,357

7,315

(8,307)

61,061

48,032

(10,899)

(10,077)

5,212

79,545

42,389

4,720

6,136

2,382

129,117

40,185

$

109,093

$

121,934

$

169,302

$

6,606

4,345

(9,781)

51,982

39,661

91,643

$

(8,934)

1,755

2,440

49,439

38,161

87,600

Mortgage loans funded for sale

$ 4,476,625

$ 4,081,390

$ 3,708,350

$ 2,293,834

$ 2,501,860

Mortgage loan refinances to total funded

30%

43%

60%

53%

57%

Outstanding principal balance of mortgage loans

serviced for others

$ 16,162,887

$ 13,718,942

$ 11,981,624

$ 11,300,986

$ 11,194,582

Outstanding mortgage loan commitments

520,829

258,873

356,634

189,770

138,870

2014

2013

December 31,
2012

2011

2010

Net gains on securities, derivatives and other assets

We recognized $1.5 million of net gains from sales of $2.7 billion of available for sale securities in 2014. We recognized $10.7 
million of net gains from sales of $2.4 billion of available for sale securities in 2013. Securities were sold either because they 
had reached their expected maximum potential or to move into securities that will perform better in a rising rate environment.

We also maintain a portfolio of residential mortgage-backed securities issued by U.S. government agencies and interest rate 
derivative contracts designated as an economic hedge of the changes in the fair value of our mortgage servicing rights. The fair 
value of our mortgage servicing rights fluctuate due to changes in prepayment speeds and other assumptions as more fully 
described in Note 7 to the Consolidated Financial Statements. As benchmark mortgage rates increase, prepayment speeds slow 
and the value of our mortgage servicing rights increases. As benchmark mortgage rates fall, prepayment speeds increase and 
the value of our mortgage servicing rights decreases.

32

 
 
 
 
Changes in the fair value of mortgage servicing rights are highly dependent on changes in primary mortgage rates, rates offered 
to borrowers, and assumptions about servicing revenues, servicing costs and discount rates. Changes in the fair value of 
residential mortgage-backed securities and interest rate derivative contracts are highly dependent on changes in secondary 
mortgage rates, or rates required by investors. While primary and secondary mortgage rates generally move in the same 
direction, the spread between them may widen and narrow due to market conditions and government intervention. Changes in 
the spread between the primary and secondary rates can cause significant earnings volatility. Additionally, the fair value of 
mortgage servicing rights are dependent on short-term interest rates that affect the value of custodial funds. Changes in the 
spread between short-term and long-term interest rates can also cause significant earnings volatility. 

Table 5 following shows the relationship between changes in the fair value of mortgage servicing rights and the fair value of 
fair value option residential mortgage-backed securities and interest rate derivative contracts designated as an economic hedge. 

Table 5 – Gain (Loss) on Mortgage Servicing Rights, Net of Economic Hedge 
(In thousands)

2014

Year Ended December 31,
2011
2012

2013

2010

Gain (loss) on mortgage hedge derivative contracts, net

$ 2,776

$ (5,080)

$

116

$ 2,974

$ 4,425

Gain (loss) on fair value option securities, net

Gain (loss) on economic hedge of mortgage servicing rights

10,003

12,779

(15,436)

(20,516)

7,793

7,909

24,413

27,387

Gain (loss) on change in fair value of mortgage servicing rights

(16,445)

22,720

(9,210)

(40,447)

7,331

11,756

(8,171)

1

Gain (loss) on changes in fair value of mortgage servicing rights, net of

economic hedges

$ (3,666)

$ 2,204

$ (1,301)

$ (13,060)

$ 3,585

Net interest revenue on fair value option securities2

$ 3,253

$ 3,290

$ 7,811

$ 17,650

$ 19,043

Average primary residential mortgage interest rate

4.17%

3.99%

3.66%

Average secondary residential mortgage interest rate
1  Excludes $11.8 million day-one pretax gain on the purchase of mortgage servicing rights in the first quarter of 2010.
2  Actual interest earned on fair value option securities less internal transfer-priced cost of funds.

3.22%

3.05%

2.52%

4.45%

3.71%

4.69%

3.96%

Primary rates disclosed in Table 5 above represent rates generally available to borrowers on 30 year conforming mortgage 
loans. Secondary rates represent rates generally paid on 30 year residential mortgage-backed securities guaranteed by U.S. 
government agencies. 

Net losses on other assets totaled $6.3 million for 2014. Losses on certain alternative investments in limited partnerships that 
invest in low-income housing projects, for which the investment return is primarily in the form of tax credits, were $9.9 million 
for 2014. In addition, the fair value of certain alternative investments held as a hedge of a deferred compensation liability were 
adjusted downward by $1.7 million and a $1.5 million charge was taken against a merchant-banking investment accounted for 
under the equity method. These losses were partially offset by a $6.6 million gain on underlying investments held by two 
consolidated private equity funds. These gains are largely attributed to non-controlling interests. 

Fourth Quarter 2014 Other Operating Revenue

Other operating revenue was $150.0 million for the fourth quarter of 2014 compared to $147.0 million for the fourth quarter of 
2013. Fees and commissions revenue increased $15.5 million. The change in the fair value of mortgage servicing rights, net of 
economic hedges, decreased operating revenue $6.1 million for the fourth quarter of 2014 compared to adding $2.1 million to 
operating revenue for the fourth quarter of 2013. Net gains on sales of available for sale securities were $1.5 million less than 
the prior year. A $373 thousand other-than-temporary impairment charge was recognized in earnings in the fourth quarter of 
2014. No other-than-temporary impairment charges were recognized in the fourth quarter of 2013.

Brokerage and trading revenue increased $2.1 million compared to the fourth quarter of 2013. Securities trading revenue 
totaled $9.3 million for the fourth quarter of 2014, an increase $1.3 million. Customer hedging revenue totaled $10.0 million, a 
decrease of $1.1 million compared to the prior year. The fourth quarter of 2014 included $562 thousand of recoveries from the 
Lehman bankruptcy and the fourth quarter of 2013 included $1.5 million from the Lehman and MF Global bankruptcies. 
Revenue earned from retail brokerage transactions was $5.8 million, a $1.3 million decrease compared to the fourth quarter of 

33

 
 
2013. Investment banking revenue totaled $5.5 million, a $3.2 million increase over the fourth quarter of 2013 related to the 
timing and volume of completed transactions. 

Transaction card revenue for the fourth quarter of 2014 increased $2.3 million or 8% over the fourth quarter of 2013, primarily 
due to a $1.2 million increase in revenue from processing transactions on behalf of members of the TransFund EFT network 
and a $1.0 million increase in merchant services fees. Revenues from the processing of transactions on behalf of the members 
of our TransFund EFT network totaled $16.3 million, merchant services fees totaled $10.4 million and revenue from 
interchange fees paid by merchants for transactions processed from debit cards issued by the Company totaled $4.8 million.

Fiduciary and asset management revenue increased $5.6 million over the fourth quarter of 2013 to $30.6 million primarily due 
to a $2.8 million increase related to the acquisitions of GTRUST Financial Corporation and MBM Advisors during 2014. The 
remaining growth was due to an increase in the fair value of assets managed. Waived administration fees on the Cavanal Hill 
money market funds totaled $2.8 million for the fourth quarter of 2014 compared to $2.2 million for the fourth quarter of 2013.

Deposit service charges and fees were $22.6 million for the fourth quarter of 2014 compared to $23.4 million for the fourth 
quarter of 2013. Overdraft fees decreased $1.4 million to $10.8 million. Commercial account service charge revenue totaled 
$9.9 million, an increase of $629 thousand over the prior year. Service charges on deposit accounts with a standard monthly fee 
were $1.9 million, a decrease of $141 thousand compared to the fourth quarter of 2013. 

Mortgage banking revenue was $30.1 million for the fourth quarter of 2014 compared to $21.9 million for the fourth quarter of 
2013. Average primary mortgage interest rates were approximately 40 basis points lower in the fourth quarter of 2014 
compared with the fourth quarter of 2013 which increased both loan production volume and refinancing activity. Mortgage 
loans funded for sale totaled $1.3 billion in the fourth quarter of 2014 compared to $849 million in the fourth quarter of 
2013. Mortgage loan refinances represented 37% of total loans funded during the fourth quarter of 2014, compared to 29% in 
the fourth quarter of 2013. Loans originated by our correspondent channel increased to 44% of total loans funded during the 
fourth quarter of 2014 from 39% of total loans funded in the fourth quarter of 2013. Outstanding mortgage loan commitments 
increased $262 million and the unpaid principal balance of mortgage loans held for sale increased $104 million. 

For the fourth quarter of 2014, changes in the fair value of mortgage servicing rights decreased operating revenue by $10.8 
million, partially offset by a net gain of $4.8 million on fair value option securities and derivative contracts held as an economic 
hedge. For the fourth quarter of 2013, changes in the fair value of mortgage servicing rights increased operating revenue by 
$6.1 million, partially offset by a $3.9 million net loss on fair value option securities and derivative contracts held as an 
economic hedge.

2013 Other Operating Revenue

Other operating revenue totaled $614.5 million for 2013, compared to $653.7 million for 2012. Fees and commissions revenue 
deceased $25.0 million. The change in the fair value of mortgage servicing rights, net of economic hedges, increased operating 
revenue in 2013 by $2.2 million and decreased operating revenue $1.3 million in 2012. Net gains on sales of available for sale 
securities were $10.7 million for 2013 compared to $33.8 million for 2012. Other-than-temporary impairment charges 
recognized in earnings were $5.0 million less than charges recognized in 2012. 

Brokerage and trading revenue for 2013 was largely unchanged compared to 2012. Excluding the $8.7 million impact of the 
fair value adjustment to our trading securities inventory due to a sharp increase in interest rates during 2013, securities trading 
revenue decreased $1.2 million. Customer hedging revenue increased $3.8 million. Customer hedging revenue for 2012 
included a $3.4 million recovery from the Lehman Brothers bankruptcy and 2011 included $4.4 million of credit losses. Retail 
brokerage revenue increased $4.3 million and investment banking revenue increased $299 thousand. Transaction card revenue 
grew by $8.8 million over 2012 primarily due to TransFund network transaction volume growth and higher merchant services 
transaction volumes. Fiduciary and asset management fees increased $16.0 million due to a full year of results from the 
acquisition of The Milestone Group in the third quarter of 2012 and growth in the fair value of fiduciary assets. Deposit service 
charges and fees decreased $3.8 million primarily due to lower overdraft fees partially offset by increased commercial account 
service charges. Mortgage banking revenue decreased $47.4 million compared to 2012 primarily due to an overall narrowing of 
gain on sale margins and a shift in product mix towards loans with lower margins. 

Gain (loss) on other assets, net included a $1.4 million impairment charge in 2013 based on the expectation that the Company 
will be required to divest some or all of its interests in private equity funds due to the Volcker Rule. An indirect wholly-owned 
subsidiary of the Company is general partner of two private equity funds and other subsidiaries of the Company hold 
investments in unrelated private equity funds. 

34

Other Operating Expense

Other operating expense for 2014 totaled $847.5 million, a $6.9 million or 1% increase over the prior year. The Company's 
investment in risk management and regulatory compliance resulted in a $16.7 million increase, primarily in personnel, 
professional fees and services and data processing and communications expense for the year. Capital expenditures totaled $5.7 
million, which will result in increased depreciation expense generally over the next five years. The Company expects an 
additional $8 to $10 million of costs during 2015 related to enhancement of our risk management and regulatory compliance 
systems. During the fourth quarter of 2014, the Company announced the discontinuation of the grocery store branch model, 
resulting in 28 in-store branch closures during the first quarter of 2015. The decision comes as consumer trends lean more 
towards use of digital banking for everyday transactions and banking center visits for in-person advice or consultation. 
Approximately $4.9 million was expensed in the fourth quarter related to the announced closures, primarily related to facilities 
and employee costs. 

Personnel expenses decreased $28.3 million or 6% compared to the prior year primarily due to the adjustment of amounts 
payable under the 2011 True-Up Plan. This adjustment was partially offset by the addition of wealth management, risk and 
compliance personnel during the year. Non-personnel expenses increased $35.2 million or 10% over the prior year due to 
increased professional fees and services and data processing and communications expense. Net occupancy and equipment costs 
also increased over the prior year and included $4.1 million of branch closure costs. 

Table 6 – Other Operating Expense 
(In thousands)

Regular compensation

Incentive compensation:

Cash-based compensation

Share-based compensation

Deferred compensation

Total incentive compensation

Employee benefits

Total personnel expense

Business promotion

Charitable contributions to BOKF Foundation

Professional fees and services

Net occupancy and equipment

Insurance

Data processing & communications

Printing, postage and supplies

Net losses & operating expenses of repossessed assets

Amortization of intangible assets

Mortgage banking costs

Other expense

Total other operating expense

Year Ended December 31,

2014

2013

2012

2011

2010

$

298,420

$

279,493

$

262,736

$

247,945

$

238,690

111,748

10,875

(13,692)

108,931

69,580

476,931

26,649

4,267

44,440

77,232

18,578

117,049

13,518

6,019

3,965

29,881

28,993

110,871

116,718

8,189

32,083

151,143

74,589

505,225

22,598

2,062

32,552

69,773

16,122

106,075

13,885

5,160

3,428

31,088

32,652

9,668

27,502

153,888

74,409

491,033

23,338

2,062

34,015

66,726

15,356

98,904

14,228

20,528

2,927

44,334

26,912

97,222

9,995

10,563

117,780

64,261

429,986

20,549

4,000

28,798

64,611

16,799

97,976

14,085

23,715

3,583

37,621

37,575

91,219

8,338

4,426

103,983

59,191

401,864

17,726

—

30,217

63,969

24,320

87,752

13,665

34,483

5,336

43,172

31,477

$

847,522

$

840,620

$

840,363

$

779,298

$

753,981

Average number of employees (full-time equivalent)

4,679

4,683

4,614

4,474

4,394

35

 
Personnel expense

Regular compensation expense, which consists of salaries and wages, overtime pay and temporary personnel costs, increased 
$18.9 million or 7% over 2013. Although the average number of employees was largely unchanged compared to the prior year, 
recent additions have been higher-costing wealth management, compliance and risk management positions. Growth in these 
positions was partially offset by a decrease in the average number of employees in consumer banking. Standard annual merit 
increases in regular compensation, which averaged 2.5%, were effective for the majority of our staff March 1. In addition, $800 
thousand was expensed in 2014 related to branch closure costs.

Incentive compensation decreased $42.2 million compared to 2013. Cash-based incentive compensation plans are either 
intended to provide current rewards to employees who generate long-term business opportunities for the Company based on 
growth in loans, deposits, customer relationships and other measurable metrics or intended to compensate employees with 
commissions on completed transactions. Total cash-based incentive compensation was largely unchanged compared to 2013. 

Shared-based compensation expense represents expense for equity awards based on the grant-date fair value and is largely 
unaffected by subsequent changes in fair value. Share-based compensation expense for equity awards increased $2.7 million or 
33% over 2013. Non-vested shares awarded prior to 2013 generally cliff vest in 5 years. Non-vested shares awarded since 
January 1, 2013 generally cliff vest in 3 years and are subject to a two year holding period after vesting.   

Deferred compensation expense for 2014 included a $12.6 million net reduction in the accrual for amounts payable to certain 
executive officers of the Company under the 2011 True-Up Plan. Approved by shareholders on April 26, 2011, the True-Up 
Plan was designed to adjust annual and long-term performance-based incentive compensation for certain senior executives 
either upward or downward based on the earnings per share performance and compensation of comparable senior executives at 
peer banks for 2006 through 2013. The peer group of banks was based on asset size and included an equal number of publicly-
traded SEC registered bank holding companies with the Company being the median bank. Based on the annual Form 10-K and 
proxy statements filed by our peer banks in the first quarter of 2014, the composition of the peer group and the compensation 
levels of comparable senior executives used in determining the amounts payable both changed. These changes reduced the 
required accrual for the 2011 True-Up Plan to $56 million, which was paid in 2014. Expense accrual for the 2011 True-Up Plan 
in 2013 was $28.4 million.

Deferred compensation expense also included amounts indexed to investment performance. Certain executive officers were 
permitted to defer recognition of taxable income from their share-based compensation. Deferred compensation expense 
included a $996 thousand reduction in the accrual in 2014. Deferred compensation expense accrued in 2013 was $3.6 million. 
Substantially all of this deferred compensation was distributed in 2014. 

Employee benefit expense decreased $5.0 million or 7% compared to 2013. Employee medical costs totaled $21.5 million, a 
$4.8 million or 18% decrease compared to the prior year. The Company self-insures a portion of its employee health care 
coverage and these costs may be volatile. Payroll tax expense increased $915 thousand over 2013 to $27.5 million. Employee 
retirement plan costs totaled $18.6 million, up $427 thousand and pension expense was $664 thousand, down $1.4 million 
compared to the prior year.

Non-personnel operating expenses

Non-personnel expenses increased $35.2 million or 10% over the prior year. Professional fees and services expense increased 
$11.9 million or 37% over the prior year primarily due to increased risk management and regulatory compliance costs. Data 
processing and communications expense increased $11.0 million or 10% primarily related to increased transaction activity 
costs. Net occupancy and equipment expense increased $7.5 million or 11%, including $4.1 million of branch closure costs. All 
other non-personnel operating expenses were up $4.9 million, net.

Fourth Quarter 2014 Operating Expenses

Other operating expense for the fourth quarter of 2014 totaled $225.9 million, a $10.5 million increase over the fourth quarter 
of 2013. 

36

Personnel expense was largely unchanged compared to the fourth quarter of 2013. Regular compensation expense increased 
$6.3 million over the fourth quarter of 2013 as we continue to invest in higher-costing positions and the fourth quarter of 2014 
included $800 thousand of branch closure costs. Incentive compensation decreased $3.6 million compared to the fourth quarter 
of 2013. The fourth quarter of 2013 included a $4.5 million accrual related to the 2011 True-Up Plan. Employee benefit 
expense decreased $2.7 million compared to the fourth quarter of 2013 primarily due to a decrease in employee medical 
insurance claim expense.

Non-personnel expenses increased $10.4 million compared to the fourth quarter of 2013 including $4.1 million of branch 
closure costs accrued in the fourth quarter of 2014. The Company made a $1.8 million contribution of developed commercial 
real estate to the BOKF Foundation during the fourth quarter of 2014. This contribution also resulted in an $822 thousand 
reduction in income tax expense. Mortgage banking costs were up due to increased prepayments of loans serviced for others 
and accruals for loan servicing costs and increased data processing and communication expense due to transaction growth. 
These increases were partially offset by decreased net losses and operating expenses of repossessed assets.

2013 Operating Expenses

Other operating expense totaled $840.6 million for 2013, largely unchanged compared to 2012. 

Personnel expense increased $14.2 million. Regular compensation expense totaled $279.5 million, up $16.8 million primarily 
due to the investment in higher-costing wealth management, compliance and risk management positions. Incentive 
compensation expense decreased $2.7 million. Cash-based incentive compensation decreased $5.8 million. Share-based 
compensation expense decreased $1.5 million and deferred compensation expense increased $4.6 million, primarily due to 
accruals for the 2011 True-Up Plan. Employee benefit expense was largely unchanged compared to 2012. 

Non-personnel expense for 2013 was $13.9 million lower than 2012. Net losses and operating expenses of repossessed assets 
decreased $15.4 million compared to the prior year. Mortgage banking costs decreased $13.2 million primarily due to lower 
provisions for potential losses related to repurchases of loans sold to U.S. government agencies that no longer qualify for sale 
accounting. Data processing and communications expense increased $7.2 million primarily related to increased transaction 
activity costs. All other non-personnel operating expenses were up $7.5 million.

Income Taxes

Income tax expense was $134.9 million or 31% of book taxable income for 2014, $157.3 million or 33% of book taxable 
income for 2013 and $188.7 million or 35% of book taxable income for 2012. Income tax expense decreased in 2014 and 2013 
due to lower pre-tax book income and higher tax-exempt revenue and tax credits. Tax expense currently payable totaled $95 
million in 2014, $140 million in 2013 and $179 million in 2012.  

The statute of limitations expired on an uncertain tax position and the Company adjusted its current income tax liability to 
amounts on filed tax returns for 2013 in 2014, 2012 in 2013 and 2011 in 2012. Excluding these adjustments income tax 
expense would have been $137 million or 32% for 2014, $159 million or 33% of book taxable income for 2013 and $190 
million or 35% of book taxable income for 2012.

Net deferred tax liabilities totaled $7.2 million at December 31, 2014 and net deferred tax assets totaled $96 million at 
December 31, 2013. The change from a net deferred tax asset to a net deferred tax liability was primarily due to the tax effect 
of unrealized gains on available for sale securities. We have evaluated the recoverability of our deferred tax assets based on 
taxes previously paid in net loss carry-back periods and other factors and determined that no valuation allowance was required 
in 2014 and 2013.

The allowance for uncertain tax positions totaled $13 million at December 31, 2014 and $12 million at December 31, 2013. 
BOK Financial operates in numerous jurisdictions, which requires judgment regarding the allocation of income, expense and 
earnings under various laws and regulations of each of these taxing jurisdictions. Each jurisdiction may audit our tax returns 
and may take different positions with respect to these allocations. 

Income tax expense was $28.2 million or 30% of book taxable income for the fourth quarter of 2014 compared to $35.3 million 
or 32% of book taxable income for the fourth quarter of 2013.

37

Table 7 – Selected Quarterly Financial Data 
(In thousands, except per share data) 

Interest revenue

Interest expense

Net interest revenue

Provision for credit losses

Net interest revenue after provision for credit losses

Fees and commissions revenue

Gain (loss) on financial instruments and other assets, net

Change in fair value of mortgage servicing rights

Other-than-temporary impairment losses

Other operating revenue

Personnel expense

Net losses (gains) and operating expenses of repossessed assets

Other non-personnel expense

Total other operating expense

Net income before taxes

Federal and state income taxes

Net income

Net income attributable to non-controlling interests

2014

First

Second

Third

Fourth

$

179,120

$

182,631

$

183,868

$

186,620

16,478

162,642

—

16,534

166,097

—

17,077

166,791

—

16,956

169,664

—

162,642

166,097

166,791

169,664

140,863

164,054

158,547

604

(4,461)

—

4,959

(6,444)

—

(780)

5,281

—

157,855

3,375

(10,821)

(373)

137,006

162,569

163,048

150,036

104,433

123,714

123,043

1,432

79,239

1,118

89,875

4,966

93,825

185,104

214,707

221,834

114,544

113,959

108,005

37,501

77,043

453

37,230

76,729

834

31,879

76,126

494

125,741

(1,497)

101,633

225,877

93,823

28,242

65,581

1,263

Net income attributable to shareholders of BOK Financial Corp. shareholders $

76,590

$

75,895

$

75,632

$

64,318

Earnings per share:

Basic

Diluted

Average shares:

Basic

Diluted

$

$

1.11

1.11

$

$

1.10

1.10

$

$

1.09

1.09

$

$

0.93

0.93

68,274

68,436

68,360

68,511

68,456

68,610

68,482

68,616

38

 
Table 7 – Selected Quarterly Financial Data (continued)
(In thousands, except per share data)

Interest revenue

Interest expense

Net interest revenue

Provision for credit losses

Net interest revenue after provision for credit losses

Fees and commissions revenue

Gain (loss) on financial instruments and other assets, net

Change in fair value of mortgage servicing rights

Other-than-temporary impairment losses

Other operating revenue

Personnel expense

Net losses and operating expenses of repossessed assets

Other non-personnel expense

Total other operating expense

Net income before taxes

Federal and state income taxes

Net income

Net income (loss) attributable to non-controlling interests

Net income attributable to shareholders of BOK Financial Corp. shareholders $

2013

First

Second

Third

Fourth

$

190,046

$

186,777

$

185,428

$

183,120

18,594

171,452

(8,000)

179,452

17,885

168,892

—

168,892

17,539

167,889

(8,500)

176,389

16,876

166,244

(11,400)

177,644

157,064

159,173

145,235

142,372

1,210

2,658

(247)

(9,596)

14,315

(552)

160,685

163,340

52

(346)

(1,509)

143,432

(1,450)

6,093

—

147,015

125,654

128,110

125,799

125,662

1,246

77,082

203,982

136,155

47,096

89,059

1,095

87,964

$

282

82,529

210,921

121,311

41,423

2,014

82,485

1,618

88,139

210,298

215,419

109,523

33,461

79,888

$

76,062

$

(43)

79,931

324

75,738

109,240

35,318

73,922

946

72,976

$

$

1.28

1.28

1.16

1.16

$

$

1.10

1.10

$

$

1.06

1.06

$

$

$

$

Earnings per share:

Basic

Diluted

Average shares:

Basic

Diluted

67,815

68,040

67,994

68,212

68,049

68,273

68,095

68,294

39

 
Lines of Business

We operate three principal lines of business: Commercial Banking, Consumer Banking and Wealth Management. Commercial 
Banking includes lending, treasury and cash management services and customer risk management products for small 
businesses, middle market and larger commercial customers. Commercial banking also includes the TransFund EFT 
network. Consumer Banking includes retail lending and deposit services, lending and deposits services to small business served 
through our consumer branch network and all mortgage banking activities. Wealth Management provides fiduciary services, 
private bank services and investment advisory services in all markets. Wealth Management also underwrites state and 
municipal securities and engages in brokerage and trading activities.

In addition to our lines of business, we have a Funds Management unit. The primary purpose of this unit is to manage our 
overall liquidity needs and interest rate risk. Each line of business borrows funds from and provides funds to the Funds 
Management unit as needed to support their operations. Operating results for Funds Management and other include the effect of 
interest rate risk positions and risk management activities, securities gains and losses including impairment charges, the 
provision for credit losses in excess of net loans charged off, tax planning strategies and certain executive compensation costs 
that are not attributed to the lines of business.

We allocate resources and evaluate the performance of our lines of business using the net direct contribution which includes the 
allocation of funds, actual net credit losses and capital costs. In addition, we measure the performance of our business lines 
after allocations of certain direct expenses and taxes based on statutory rates. Corporate expense allocations were updated in 
2014 and the prior periods have been revised on a comparable basis.

The cost of funds borrowed from the Funds Management unit by the operating lines of business is transfer priced at rates that 
approximate market rates for funds with similar duration. Market rates are generally based on the applicable LIBOR or interest 
rate swap rates, adjusted for prepayment risk. This method of transfer-pricing funds that support assets of the operating lines of 
business tends to insulate them from interest rate risk. 

The value of funds provided by the operating lines of business to the Funds Management unit is also based on rates which 
approximate wholesale market rates for funds with similar duration and re-pricing characteristics. Market rates are generally 
based on LIBOR or interest rate swap rates. The funds credit formula applied to deposit products with indeterminate maturities 
is established based on their re-pricing characteristics reflected in a combination of the short-term LIBOR rate and a moving 
average of an intermediate term swap rate, with an appropriate spread applied to both. Shorter duration products are weighted 
towards the short term LIBOR rate and longer duration products are weighted towards the intermediate swap rates. The 
expected duration ranges from 30 days for certain rate-sensitive deposits to five years.

Economic capital is assigned to the business units by a capital allocation model that reflects management’s assessment of 
risk. This model assigns capital based upon credit, operating, interest rate and market risk inherent in our business lines and 
recognizes the diversification benefits among the units. The level of assigned economic capital is a combination of the risk 
taken by each business line, based on its actual exposures and calibrated to its own loss history where possible. Average 
invested capital includes economic capital and amounts we have invested in the lines of business.

As shown in Table 8 following, net income attributable to our lines of business decreased $6.9 million or 3% compared to the 
prior year. The decrease in net income attributed to our lines of business was due primarily to an $18.2 million increase in 
personnel expense and a $17.2 million increase in non-personnel expense due to transaction growth and increased risk 
management and regulatory compliance costs. These increased costs were partially offset by a $17.3 million increase in net 
interest revenue primarily related to commercial loan growth, a $4.3 million decrease in net loans charged off, and an $18.7 
million increase in fees and commission revenue. The decrease in net income provided by Funds Management was largely due 
to a negative provision being recorded in the prior year, lower net interest revenue on our securities portfolio partially offset by 
a net decrease in our allowance for loan losses and lower net interest revenue as the average balance of the securities portfolio 
was allowed to decrease to reposition the balance sheet in anticipation of rising interest rates. Funds Management and other 
also included $4.9 million that was accrued during 2014 related to the closure of 29 in-store branches during the first quarter of 
2015. This accrual will be reversed and actual costs related to these closures will be attributed to the Consumer Banking 
segment in 2015.

40

Table 8 – Net Income by Line of Business 
(In thousands)

Commercial Banking

Consumer Banking

Wealth Management

Subtotal

Funds Management and other

Total

Year Ended December 31,

2014

2013

2012

$

166,081

$

149,561

$

136,439

36,885

21,441

224,407

68,028

64,585

17,130

231,276

85,333

79,014

22,104

237,557

113,634

$

292,435

$

316,609

$

351,191

41

 
Commercial Banking

Commercial Banking contributed $166.1 million to consolidated net income in 2014, up $16.5 million or 11% over the prior 
year. Net interest revenue grew by $25.4 million as the balance of average commercial loans increased $1.1 billion or 11%. Net 
loans charged off were down $3.1 million compared to 2013. Fees and commission revenue increased $11.6 million or 7% over 
the prior year primarily due to growth in transaction card revenues. Other operating expense increased $11.4 million or 6% 
compared to 2013. Personnel expenses increased $4.4 million, non-personnel expenses increased $6.1 million or 8% and 
corporate expense allocations decreased $3.5 million.

Table 9 – Commercial Banking 
(Dollars in thousands)

Net interest revenue from external sources

Net interest expense from internal sources

Total net interest revenue

Net loans charged off (recovered)

Net interest revenue after net loans charged off

Fees and commissions revenue

Gain (loss) on financial instruments and other assets, net

Other operating revenue

Personnel expense

Net losses and operating expenses of repossessed assets

Other non-personnel expense

Other operating expense

Net direct contribution

Corporate allocations

Net income before taxes

Federal and state income taxes

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs (recoveries) to average loans

Year Ended December 31,

2014

2013

2012

$

381,687

$

363,961

$

366,243

(43,934)

337,753

(7,447)

345,200

171,332

(1,628)

169,704

108,821

6,544

86,383

201,748

313,156

41,338

271,818

105,737

(51,587)

312,374

(4,372)

316,746

159,715

3,491

163,206

104,441

5,618

80,247

190,306

289,646

44,865

244,781

95,220

$

166,081

$

149,561

$ 11,384,508

$ 10,386,235

10,712,559

8,887,809

946,383

9,657,793

8,365,466

906,717

$

$

1.46 %

17.58 %

39.57 %

(0.07)%

1.44 %

16.49 %

40.24 %

(0.05)%

(58,835)

307,408

9,463

297,945

147,009

15,076

162,085

100,257

15,898

76,241

192,396

267,634

44,330

223,304

86,865

136,439

9,844,145

9,069,198

7,783,660

882,036

1.39%

15.47%

42.26%

0.10%

Net interest revenue increased $25.4 million or 8% over 2013. Growth in net interest revenue was due to a $1.1 billion increase 
in average loan balances and a $522 million increase in average deposit balances, partially offset by decreased loan yields. 

Fees and commissions revenue increased $11.6 million or 7% over 2013. Transaction card revenue generated by the TransFund 
EFT network increased $7.0 million or 7% due to increased customer transaction volume. Brokerage and trading revenue was 
up $2.0 million or 21%. The growth in loan syndication revenue was partially offset by lower customer hedging revenue. 
Commercial deposit service charges and fees increased $1.3 million or 4% over the prior year primarily related to a decrease in 
the average earnings credit to better align with market interest rates. The average earnings credit is a non-cash method for 
commercial customers to avoid incurring charges for deposit services based on account balances. 

42

 
Operating expenses increased $11.4 million or 6% over 2013. Personnel costs increased $4.4 million or 4% primarily due to 
standard annual merit increases and increased incentive compensation. Net losses and operating expenses on repossessed assets 
increased $926 thousand compared to the prior year. Other non-personnel expenses increased $6.1 million primarily due to 
higher data processing expenses related to increased transaction card activity. Corporate expense allocations decreased $3.5 
million compared to the prior year.

The average outstanding balance of loans attributed to Commercial Banking increased $1.1 billion to $10.7 billion for 
2014. See the Loans section of Management’s Discussion and Analysis of Financial Condition following for additional 
discussion of changes in commercial and commercial real estate loans which are primarily attributed to the Commercial 
Banking segment. Commercial Banking experienced a net recovery of $7.4 million for 2014 and a net recovery of $4.4 million 
or 0.05% of average loans attributed to this line of business for 2013. 

Average deposits attributed to Commercial Banking were $8.9 billion for 2014, an increase of $522 million or 6% over 2013, 
led by growth in average demand deposits. Interest-bearing transaction account and time deposit balances also grew over the 
prior year. Average balances attributed to our commercial & industrial loan customers increased $557 million or 18%. Average 
balance attributed to our healthcare customer grew by $58 million or 12% over the prior year. Small business banking customer 
average balances increased $56 million or 5%. Average balances attributed to our healthcare customers grew by $58 million or 
12% over the prior year. Average balances attributed to our energy customers decreased $94 million or 6%. Average balances 
held by treasury services customers decreased $43 million or 3% compared to the prior year. Commercial customers continue 
to maintain high account balances due to continued economic uncertainty and persistently low yields available on high quality 
investments. 

Consumer Banking

Consumer banking services are provided through four primary distribution channels:  traditional branches, the 24-hour 
ExpressBank call center, Internet banking and mobile banking. Consumer banking also conducts mortgage banking activities 
through offices located outside of our consumer banking markets, through correspondent loan originators and through 
HomeDirect Mortgage, an online origination channel. 

Consumer banking contributed $36.9 million to consolidated net income for 2014, compared to $64.6 million in the prior year, 
primarily due to a decrease in mortgage banking revenue. Fees and commission revenue decreased primarily due to mortgage 
banking revenue and deposit service fee charges. Net interest revenue was lower and operating expenses and corporate expense 
allocations increased. The change in the fair value of mortgage servicing rights, net of economic hedges, decreased other 
operating revenue attributed to Consumer Banking by $3.7 million in 2014 and increased other operating revenue by $2.2 
million in 2013. 

43

 
Table 10 – Consumer Banking 
(Dollars in thousands)

Net interest revenue from external sources

Net interest revenue from internal sources

Total net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Fees and commissions revenue

Gain (loss) on financial instruments and other assets, net

Change in fair value of mortgage servicing rights

Other operating revenue

Personnel expense

Net losses (gains) and operating expenses of repossessed assets

Other non-personnel expense

Total other operating expense

Net direct contribution

Corporate allocations

Net income before taxes

Federal and state income taxes

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

Residential mortgage loans funded for sale

Banking locations
Residential mortgage loans servicing portfolio1
1  Includes outstanding principal for loans serviced for affiliates

Year Ended December 31,

2013

2012

$

100,153

$

102,321

$

2014

95,910

32,170

128,080

5,405

122,675

196,641

20,619

(16,445)

200,815

96,957

(164)

99,289

196,082

127,408

67,040

60,368

23,483

$

$

$

36,885

$

6,555,642

2,368,686

6,520,835

277,404

0.56%

13.30%

56.58%

0.23%

34,850

135,003

5,532

129,471

217,269

(14,653)

22,720

225,336

94,451

(815)

95,463

189,099

165,708

60,005

105,703

41,118

64,585

6,487,255

2,372,253

6,432,498

293,736

1.00%

21.99%

51.30%

0.23%

$

$

36,700

139,021

10,588

128,433

267,218

13,715

(9,210)

271,723

95,477

1,404

109,717

206,598

193,558

64,239

129,319

50,305

79,014

6,498,193

2,407,676

6,367,416

289,665

1.22%

27.28%

49.60%

0.44%

$

4,476,625

$

4,081,390

$

3,708,350

December 31,

2014

2013

2012

182

206

217

$

17,308,212

$

14,818,016

$

13,091,482

Net interest revenue from consumer banking activities decreased $6.9 million compared to 2013 primarily due to a $6.1 million 
decrease in revenue related to a deposit advance product that was phased out during the second quarter of 2014. Average loan 
balances were largely unchanged compared to the prior year, with growth in permanent residential mortgage loans, partially 
offset by a decrease in other consumer loans. Net loans charged off by the Consumer Banking unit decreased $127 thousand 
compared to 2013 to $5.4 million or 0.0023 of average loans. Net consumer banking charge-offs include overdrawn deposit 
accounts and other consumer loans.

44

 
 
Fees and commissions revenue decreased $20.6 million or 9% compared to the prior year. Mortgage banking revenue was 
down $13.1 million or 11% compared to the prior year. Growth in residential mortgage loan origination volume was offset by 
changes in the product mix toward more correspondent originations and fewer refinanced loans. Deposit service charges and 
fees decreased $5.3 million or 9% compared to the prior year primarily due to lower overdraft fees.

Operating expenses increased $7.0 million or 4% over 2013. Personnel expenses were up $2.5 million or 3% primarily due to 
increased incentive compensation expense and standard annual merit increases, partially offset by staffing reductions. Net 
losses and operating expenses of repossessed assets were up $651 thousand compared to the prior year. Other non-personnel 
expense increased $3.8 million or 4%. Professional fees and services expense was up $3.8 million primarily related to higher 
mortgage compliance costs. Data processing and communications expense increased $2.0 million primarily related to increased 
transaction activity. Business promotion expense was down $1.4 million and mortgage banking costs decreased $1.2 million 
compared to the prior year. Corporate expense allocations increased $7.0 million compared to the prior year. 

Average consumer deposit balances increased $88 million or 1% over the prior year. Average demand deposit balances 
increased $127 million or 10% and average interest-bearing transaction accounts increased $110 million or 4%. Average 
savings account balances were up $31 million or 11%. Higher costing time deposit balances decreased $180 million or 10%. 

Our Consumer Banking division originates, markets and services conventional and government-sponsored residential mortgage 
loans for all of our geographical markets. We funded $4.6 billion of residential mortgage loans in 2014 compared to $4.3 billion 
in 2013. Mortgage loan fundings included $4.5 billion of mortgage loans funded for sale in the secondary market and $121 
million funded for retention within the consolidated group. Approximately 15% of our mortgage loans funded were in the 
Oklahoma market and 13% in the Texas market. In addition, 43% of our mortgage loan fundings came from correspondent 
lenders and 9% of our mortgage loan fundings were from our DirectMortgage online sales channel. 

At December 31, 2014, the Consumer Banking division serviced $16.2 billion of mortgage loans for others and $1.1 billion of 
loans retained within the consolidated group. Approximately 86% of the mortgage loans serviced by the Consumer Banking 
division were to borrowers in our primary geographical market areas. Loans past due 90 days or more totaled $75 million or 
0.46% of loans serviced for others at December 31, 2014 compared to $80 million or 0.58% of loans serviced for others at 
December 31, 2013. Mortgage servicing revenue, including revenue on loans serviced for the consolidated group, increased 
$4.9 million or 11% over the prior year to $49.8 million.

45

Wealth Management

Wealth Management contributed $21.4 million to consolidated net income in 2014, an increase of $4.3 million or 25% over the 
prior year. Revenue in 2013 was reduced $8.7 million ($5.3 million after tax) from changes in the fair value of our trading 
securities inventory due to sharp increases in interest rates. The following discussion excludes these inventory adjustment 
charges. 

Net interest revenue decreased $1.1 million or 2% primarily due to decreased loan yields. Fees and commissions revenue 
increased $27.7 million or 13% over the prior year. Other operating expense increased $18.9 million or 10%. Increased fees and 
commission revenue and operating expense was primarily due to the acquisition of GTRUST Financial Corporation and MBM 
Advisors during 2014.

Table 11 – Wealth Management 
(Dollars in thousands)

Net interest revenue from external sources

Net interest revenue from internal sources

Total net interest revenue

Net loans charged off

Net interest revenue after net loans charged off

Fees and commissions revenue

Loss on financial instruments and other assets, net

Other operating revenue

Personnel expense

Net losses and operating expenses of repossessed assets

Other non-personnel expense

Other operating expense

Net direct contribution

Corporate allocations

Net income before taxes

Federal and state income tax

Net income

Average assets

Average loans

Average deposits

Average invested capital

Return on average assets

Return on invested capital

Efficiency ratio

Net charge-offs to average loans

46

Year Ended December 31,

2014

2013

2012

$

23,826

20,578

44,404

213

44,191

240,621

(1,576)

239,045

171,563

329

44,878

216,770

66,466

31,375

35,091

13,650

$

$

25,478

20,061

45,539

1,275

44,264

27,647

21,456

49,103

2,284

46,819

212,878

(1,223)

211,655

199,406

(2,100)

197,306

160,211

146,066

—

37,679

197,890

58,029

29,993

28,036

10,906

54

31,303

177,423

66,702

30,525

36,177

14,073

$

21,441

$

17,130

$

22,104

$ 4,518,511

$ 4,556,132

$ 4,357,641

985,726

932,229

927,277

4,391,434

4,385,553

4,281,423

193,784

203,914

184,707

0.52%

12.07%

75.90%

0.02%

0.40%

9.00%

76.37%

0.14%

0.52%

12.26%

71.19%

0.25%

 
Our Wealth Management division serves as custodian to or manages assets of customers. Fees are earned commensurate with 
the level of service provided. We may have sole or joint investment discretion over the assets of the customer or may be 
fiduciary for the assets, but investment selection authority remains with the customer or a manager outside of the Company. 
The Wealth Management division also provides safekeeping services for personal and institutional customers including holding 
of the customer's assets, processing of income and redemptions and other customer recordkeeping and reporting services. We 
also provide brokerage services for customers whom maintain or delegate investment authority and for which BOK Financial 
does not have custody of the assets. 

A summary of assets under management or in custody follows in Table 12.

Table 12 – Assets Under Management or In Custody 
(Dollars in thousands)

Fiduciary assets in custody for which BOKF has sole or joint discretionary authority

$

Fiduciary assets not in custody for which BOKF has sole or joint discretionary

December 31,

2014
14,644,494

2013
12,752,460

$

2012

$

10,981,353

authority

Non-managed fiduciary assets in custody
Total fiduciary assets
Assets held in safekeeping
Brokerage accounts under BOKF administration
Assets under management or in custody

3,324,667
18,028,716
35,997,877
22,952,394
5,653,095
64,603,366

$

1,728,426
15,656,206
30,137,092
22,087,207
4,882,930
57,107,229

$

1,659,822
13,187,863
25,829,038
20,994,011
4,402,992
51,226,041

$

Net interest revenue decreased $1.1 million or 2% compared to the prior year. Growth in average assets was largely due to 
funds sold to the Funds Management unit. Average deposit balances were largely unchanged compared to the prior year. Non-
interest-bearing demand deposits increased $48 million, offset by a $46 million decrease in interest-bearing transaction 
balances. Average loan balances were up $53 million or 6%. The benefit of this growth was partially offset by lower yields.

Fees and commissions revenue increased $19.0 million or 9% over the prior year. Fiduciary and asset management revenue 
increased $19.5 million or 20%. The acquisitions of Topeka, Kansas-based GTRUST Financial Corporation in the first quarter 
of 2014 and Houston, Texas-based MBM Advisors in the second quarter of 2014 added $7.8 million in revenue in 2014 and 
$2.0 billion of fiduciary assets as of December 31, 2014. The remaining increase was primarily due to the growth in the fair 
value of fiduciary assets administered by the Company. Brokerage and trading revenue decreased $1.1 million or 1% compared 
to the prior year. Investment banking fees grew $3.5 million or 25% over the prior year, offset by a decrease in securities 
trading revenue.

Other operating revenue includes fees earned from state and municipal bond underwriting and financial advisory services, 
primarily in the Oklahoma and Texas markets. In 2014, the Wealth Management division participated in 422 underwritings that 
totaled $8.6 billion. As a participant, the Wealth Management division was responsible for facilitating the sale of approximately 
$2.5 billion of these underwritings. In 2013, the Wealth Management division participated in 456 underwritings that totaled 
approximately $6.8 billion. Our interest in these underwritings totaled approximately $2.8 billion. The Wealth Management 
division also participated in 18 corporate debt underwritings during 2014 that totaled $13.0 billion. Our interest in these 
underwritings was $352 million. 

Operating expenses increased $18.9 million or 10% over the prior year. Personnel expenses increased $11.4 million or 7% due 
to expansion of the Wealth Management division during the year, including $4.4 million related to the GTRUST Financial and 
MBM Advisors acquisitions. Regular compensation costs increased $6.5 million primarily due to increased headcount and 
annual merit increases. Incentive compensation increased $3.4 million over the prior year. Non-personnel expenses increased 
$7.2 million or 19%, including $3.3 million to the GTRUST Financial and MBM Advisors acquisitions. Approximately $806 
thousand of this increase related to amortization of acquired intangible assets. Corporate expense allocations were up $1.4 
million or 5% due primarily to expansion of the Wealth Management business line and increased customer transaction activity.

47

 
Financial Condition

Securities

We maintain a securities portfolio to enhance profitability, manage interest rate risk, provide liquidity and comply with 
regulatory requirements. Securities are classified as trading, held for investment, or available for sale. See Note 2 to the 
consolidated financial statements for the composition of the securities portfolio as of December 31, 2014, December 31, 2013 
and December 31, 2012.

Table 13 – Securities 
(In thousands)

Trading:

U.S. Government agency debentures
U.S. government agency residential

mortgage-backed securities

Municipal and other tax-exempt securities
Other trading securities

Total trading securities

Investment:

Municipal and other tax-exempt securities
U.S. government agency residential 

mortgage-backed securities1

Other debt securities

Total investment securities

Available for sale:

U.S. Treasury securities
Municipal and other tax-exempt securities
Residential mortgage-backed securities:

2014

December 31,

2013

2012

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

$

85,154

$

85,092

$

34,043

$

34,120

$

16,602

$

16,545

30,930
38,933
33,496
188,513

$

31,199
38,951
33,458
188,700

$

20,888
27,532
9,142
91,605

$

21,011
27,350
9,135
91,616

$

85,914
90,552
20,883
213,951

$

86,361
90,326
20,870
214,102

405,090

$

408,344

$

440,187

439,870

$

232,700

$

235,940

35,750
211,520
652,360

1,005
63,018

$

$

37,463
227,819
673,626

1,005
63,557

$

$

50,182
187,509
677,878

1,042
73,232

$

$

51,864
195,393
687,127

1,042
73,775

$

$

82,767
184,067
499,534

1,000
84,892

$

$

85,943
206,575
528,458

1,002
87,142

$

$

$

$

U.S. government agencies
Private issue

6,549,304
154,360

6,646,884
165,957

7,720,189
214,181

7,716,010
221,099

9,650,650
322,902

9,889,821
325,163

Total residential mortgage-backed

securities

Commercial mortgage-backed securities

guaranteed by U.S. government
agencies

Other debt securities
Perpetual preferred stock
Equity securities and mutual funds

Total available for sale securities

Fair value option securities:

U.S. government agency residential

mortgage-backed securities

Corporate debt securities
Other securities

Total fair value option securities

6,703,664

6,812,841

7,934,370

7,937,109

9,973,552

10,214,984

2,064,091
9,438
22,171
18,603
$ 8,881,990

2,048,609
9,212
24,277
19,444
$ 8,978,945

2,100,146
35,061
22,171
19,069
$ 10,185,091

2,055,804
35,241
22,863
21,328
$ 10,147,162

890,746
35,680
22,171
24,593
$ 11,032,634

895,075
36,389
25,072
27,557
$ 11,287,221

$

$

309,973
—
—
309,973

$

$

311,597
—
—
311,597

$

$

165,809
—
9,485
175,294

$

$

157,431
—
9,694
167,125

$

$

253,726
25,077
723
279,526

$

$

257,040
26,486
770
284,296

1  Includes net realized gain of $615 thousand at December 31, 2014, $1.8 million at December 31, 2013 and $5.0 million at December 31, 

2012 remaining in Accumulated Other Comprehensive Income in the Consolidated Balance Sheets related to securities transferred from the 
available for sale securities portfolio to the investment portfolio in 2011. See Note 2 to the Consolidated Financial Statements for 
additional discussion.

48

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In addition to the above, restricted equity securities include stock we are required to hold as members of the Federal Reserve 
system and the Federal Home Loan Banks ("FHLB"). Restricted equity securities are carried at cost as theses securities do not 
have a readily determined fair value because ownership of these shares are restricted and they lack a market. Federal Reserve 
Bank stock totaled $35 million at December 31, 2014, $34 million at December 31, 2013 and $34 million at December 31, 
2012. Holdings of FHLB stock totaled $106 million at December 31, 2014, $51 million at December 31, 2013 and $31 million 
at December 31, 2012. Requirements to hold FHLB stock are directly related to borrowings from the FHLB.

At December 31, 2014, the carrying value of investment (held-to-maturity) securities was $652 million and the fair value was 
$674 million. Investment securities consist primarily of intermediate and long-term, fixed rate Oklahoma and Texas municipal 
bonds, taxable Texas school construction bonds and residential mortgage-backed securities issued by U.S. government 
agencies. The investment security portfolio is diversified among issuers. The largest obligation of any single issuer is $30 
million. Substantially all of these bonds are general obligations of the issuers. Approximately $112 million of the Texas school 
construction bonds are also guaranteed by the Texas Permanent School Fund Guarantee Program supervised by the State Board 
of Education for the State of Texas.

Available for sale securities, which may be sold prior to maturity, are carried at fair value. Unrealized gains or losses, net of 
deferred taxes, are recorded as accumulated other comprehensive income in shareholders’ equity. The amortized cost of 
available for sale securities totaled $8.9 billion at December 31, 2014, a decrease of $1.3 billion compared to December 31, 
2013. Available for sale securities consist primarily of U.S. government agency residential mortgage-backed securities and U.S. 
government agency commercial mortgage-backed securities. Commercial mortgage-backed securities have prepayment 
penalties similar to commercial loans. At December 31, 2014, residential mortgage-backed securities represented 76% of total 
available for sale securities. The decrease in amortized cost during the year was primarily due to U.S. government agency 
residential mortgage-backed securities.

A primary risk of holding residential mortgage-backed securities comes from extension during periods of rising interest rates or 
prepayment during periods of falling interest rates. We evaluate this risk through extensive modeling of risk both before making 
an investment and throughout the life of the security. Our best estimate of the duration of the combined investment and 
available for sale securities portfolios at December 31, 2014 is 3.0 years. Management estimates the combined portfolios' 
duration extends to 3.5 years assuming an immediate 200 basis point upward shock. The estimated combined portfolios' 
duration contracts to 2.8 years assuming a 50 basis point decline in the current low rate environment. 

Residential mortgage-backed securities also have credit risk from delinquency or default of the underlying loans. We mitigate 
this risk by primarily investing in securities issued by U.S. government agencies. Principal and interest payments on the 
underlying loans are fully guaranteed. At December 31, 2014, approximately $6.5 billion of the amortized cost of the 
Company’s residential mortgage-backed securities were issued by U.S. government agencies. The fair value of these residential 
mortgage-backed securities totaled $6.6 billion at December 31, 2014.

We also hold amortized cost of $154 million in residential mortgage-backed securities privately issued by publicly-owned 
financial institutions. The amortized cost of these securities decreased $60 million from December 31, 2013, primarily due to 
cash received and the sale of $31 million during the year. The fair value of our portfolio of privately issued residential 
mortgage-backed securities totaled $166 million at December 31, 2014.

The amortized cost of our portfolio of privately issued residential mortgage-backed securities included $89 million of Jumbo-A 
residential mortgage loans and $66 million of Alt-A residential mortgage loans. Jumbo-A residential mortgage loans generally 
meet government underwriting standards, but have loan balances that exceed agency maximums. Alt-A mortgage loans 
generally do not have sufficient documentation to meet government agency underwriting standards. Approximately 91% of our 
Alt-A mortgage-backed securities represent pools of fixed rate residential mortgage loans. None of the adjustable rate 
mortgages are payment option adjustable rate mortgages (“ARMs”). Approximately 30% of our Jumbo-A residential mortgage-
backed securities represent pools of fixed rate residential mortgage loans and none of the adjustable rate mortgages are 
payment option ARMs.

The aggregate gross amount of unrealized losses on available for sale securities totaled $33 million at December 31, 2014, a 
decrease of $125 million from December 31, 2013. On a quarterly basis, we perform separate evaluations on debt and equity 
securities to determine if the unrealized losses are temporary as more fully described in Note 2 of the Consolidated Financial 
Statements. Other-than-temporary impairment charges of $373 thousand were recognized in earnings in 2014.

49

Certain residential mortgage-backed securities issued by U.S. government agencies and included in fair value option securities 
on the Consolidated Balance Sheets, have been segregated and designated as economic hedges of changes in the fair value of 
our mortgage servicing rights. We have elected to carry these securities at fair value with changes in fair value recognized in 
current period income. These securities are held with the intent that gains or losses will offset changes in the fair value of 
mortgage servicing rights and related derivative contracts.

Bank-Owned Life Insurance

We have approximately $294 million of bank-owned life insurance at December 31, 2014. This investment is expected to 
provide a long-term source of earnings to support existing employee benefit programs. Approximately $262 million is held in 
separate accounts. Our separate account holdings are invested in diversified portfolios of investment-grade fixed income 
securities and cash equivalents, including U.S. Treasury and Agency securities, residential mortgage-backed securities, 
corporate debt, asset-backed and commercial mortgage-backed securities. The portfolios are managed by unaffiliated 
professional managers within parameters established in the portfolio’s investment guidelines. The cash surrender value of 
certain life insurance policies is further supported by a stable value wrap, which protects against changes in the fair value of the 
investments. At December 31, 2014, the fair value of investments held in separate accounts was approximately $279 
million. As the underlying fair value of the investments held in a separate account at December 31, 2014 exceeded the net book 
value of the investments, no cash surrender value was supported by the stable value wrap. The stable value wrap is provided by 
a domestic financial institution. The remaining cash surrender value of $32 million primarily represents the cash surrender 
value of policies held in general accounts and other amounts due from various insurance companies.

50

Loans

The aggregate loan portfolio before allowance for loan losses totaled $14.2 billion at December 31, 2014, growing $1.4 billion 
or 11% over December 31, 2013. Commercial loans have grown by $1.2 billion or 15% due largely to growth in energy, 
services and healthcare sector loans. Commercial real estate loans increased $313 million or 13%. Growth in loans secured by 
industrial facilities and multifamily residential property sector loans were partially offset by a decrease in construction and land 
development loans. Residential mortgage loans decreased $103 million compared to the prior year. The decreased balances in 
non-guaranteed permanent residential mortgage and home equity loans were partially offset by an increase in permanent 
residential mortgage loans guaranteed by U.S. government agencies. Consumer loans increased $53 million.

Table 14 – Loans 
(In thousands)

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land development

Retail

Office

Multifamily

Industrial

Other commercial real estate

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S.

government agencies

Home equity

2014

2013

2012

2011

2010

December 31,

$

2,860,428

$

2,351,760

$

2,460,659

$

2,005,041

$

1,706,366

2,518,229

1,313,316

532,594

2,282,210

1,201,364

391,751

1,454,969

1,274,246

416,134

441,890

9,095,670

7,943,221

143,591

666,889

415,544

704,298

428,817

369,011

206,258

586,047

411,499

576,502

243,877

391,170

2,164,186

1,106,439

348,484

1,081,406

480,738

7,641,912

253,093

522,786

427,872

402,896

245,994

376,358

1,761,538

1,574,680

967,426

336,733

978,160

506,172

981,047

319,353

843,826

516,124

6,555,070

5,941,396

342,054

509,402

405,923

369,028

278,186

386,710

451,720

420,038

462,758

364,172

178,032

394,141

2,728,150

2,415,353

2,228,999

2,291,303

2,270,861

969,951

1,062,744

1,123,965

1,157,133

1,206,297

205,950

773,611

181,598

807,684

160,444

760,631

184,973

632,421

72,385

556,593

Total residential mortgage

1,949,512

2,052,026

2,045,040

1,974,527

1,835,275

Consumer

Total

434,705

381,664

395,505

448,843

595,504

$

14,208,037

$ 12,792,264

$

12,311,456

$

11,269,743

$

10,643,036

51

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial

Commercial loans represent loans for working capital, facilities acquisition or expansion, purchases of equipment and other 
needs of commercial customers primarily located within our geographical footprint. Commercial loans are underwritten 
individually and represent on-going relationships based on a thorough knowledge of the customer, the customer’s industry and 
market. While commercial loans are generally secured by the customer’s assets including real property, inventory, accounts 
receivable, operating equipment, interests in mineral rights and other property and may also include personal guarantees of the 
owners and related parties, the primary source of repayment of the loans is the on-going cash flow from operations of the 
customer’s business. Inherent lending risks are centrally monitored on a continuous basis from underwriting throughout the life 
of the loan for compliance with commercial lending policies.

Energy sector loans increased $509 million or 22% over December 31, 2013. Service sector loans increased $236 million or 
10%. Healthcare sector loans increased $181 million or 14%, manufacturing sector loans increased $141 million or 36% and 
wholesale/retail sector loans increased $112 million or 9%. 

Table 15 presents our commercial loan portfolio distributed primarily by collateral location. Loans for which the collateral 
location is less relevant, such as unsecured loans and reserve-based energy loans, are distributed by the borrower’s primary 
operating location.

Table 15 – Commercial Loans by Collateral Location 
(In thousands)

Oklahoma

Texas

New
Mexico

Arkansas

Colorado

Arizona

Kansas/
Missouri

Other

Total

$ 601,021

$1,366,260

$ 52,307

$

7,677

$ 376,019

$ 13,099

$ 69,501

$ 374,544

$ 2,860,428

553,393

379,497

166,390

236,730

859,032

210,592

495,929

166,992

38,049

2,499

269,210

114,821

13,731

63,666

12,850

71,301

237,265

190,719

118,632

66,808

28,481

107,324

45,309

53,649

64,242

69,242

38,667

334,865

154,816

63,066

2,518,229

1,313,316

532,594

209,178

382,163

1,454,969

76,609

78,786

12,198

33,046

27,982

7,973

57,869

121,671

416,134

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Other commercial
and industrial

Total commercial

loans

$2,013,640

$3,236,209

$430,466

$ 202,271

$ 843,879

$374,991

$ 563,089

$1,431,125

$ 9,095,670

The majority of our commercial portfolio is located within our geographic footprint. The Other category includes two primary 
locations, Louisiana and California, which represent $175 million or 1.9% of the commercial portfolio and $170 million or 
1.9% of the commercial portfolio, respectively at December 31, 2014. All other states individually represent less than one 
percent of total commercial loans. 

Supporting the energy industry with loans to producers and other energy-related entities has been a hallmark of the Company 
since its founding and represents a large portion of our commercial loan portfolio. In addition, energy production and related 
industries have a significant impact on the economy in our primary markets. Loans collateralized by oil and gas properties are 
subject to a semi-annual engineering review by our internal staff of petroleum engineers. This review is utilized as the basis for 
developing the expected cash flows supporting the loan amount. The projected cash flows are discounted according to risk 
characteristics of the underlying oil and gas properties. Loans are evaluated to demonstrate with reasonable certainty that crude 
oil, natural gas and natural gas liquids can be recovered from known oil and gas reservoirs under existing economic and 
operating conditions at current pricing levels and with existing conventional equipment and operating methods and costs. As 
part of our evaluation of credit quality, we analyze rigorous stress tests over a range of commodity prices and take proactive 
steps to mitigate risk when appropriate.

52

 
 
Energy loans totaled $2.9 billion or 20% of total loans at December 31, 2014. Unfunded energy loan commitments increased by 
$341 million to $2.9 billion at December 31, 2014. Approximately $2.5 billion or 86% of energy loans were to oil and gas 
producers, an increase of $435 million over December 31, 2013. Approximately 59% of the committed production loans are 
secured by properties primarily producing oil and 41% of the committed production loans are secured by properties primarily 
producing natural gas. Loans to borrowers that provide services to the energy industry increased $111 million during 2014 to 
$222 million. Loans to borrowers in the midstream sector of the industry totaled $101 million at December 31, 2014. Loans to 
other energy borrowers, including those engaged in wholesale or retail energy sales totaled $81 million at December 31, 2014, 
a decrease of $138 million from the prior year.

The services sector of the loan portfolio totaled $2.5 billion or 18% of total loans and consists of a large number of loans to a 
variety of businesses, including governmental, educational, utilities, not-for-profit and professional/technical services. 
Approximately $1.2 billion of the services category is made up of loans with individual balances of less than $10 million. 
Service sector loans are generally secured by the assets of the borrower with repayment coming from the cash flows of ongoing 
operations of the customer’s business. 

We participate in shared national credits when appropriate to obtain or maintain business relationships with local 
customers. Shared national credits are defined by banking regulators as credits of more than $20 million and with three or more 
non-affiliated banks as participants. At December 31, 2014, the outstanding principal balance of these loans totaled $3.2 
billion. Approximately 80% of these loans are to borrowers with local market relationships. We serve as the agent lender in 
approximately 17% of our shared national credits, based on dollars committed. We hold shared credits to the same standard of 
analysis and perform the same level of review as internally originated credits. Our lending policies generally avoid loans in 
which we do not have the opportunity to maintain or achieve other business relationships with the customer. In addition to 
management’s quarterly assessment of credit risk, banking regulators annually review a sample of shared national credits for 
proper risk grading.

Commercial Real Estate

Commercial real estate represents loans for the construction of buildings or other improvements to real estate and property held 
by borrowers for investment purposes. The majority of commercial real estate loans are secured by properties within our 
geographic footprint, with the larger concentrations in Texas and Oklahoma, 34% and 16% at December 31, 2014. We require 
collateral values in excess of the loan amounts, demonstrated cash flows in excess of expected debt service requirements, 
equity investment in the project and a portion of the project already sold, leased or permanent financing already secured. The 
expected cash flows from all significant new or renewed income producing property commitments are stress tested to reflect 
the risks in varying interest rates, vacancy rates and rental rates. As with commercial loans, inherent lending risks are centrally 
monitored on a continuous basis from underwriting throughout the life of the loan for compliance with applicable lending 
policies.

Commercial real estate loans totaled $2.7 billion or 19% of the loan portfolio at December 31, 2014. The outstanding balance 
of commercial real estate loans increased $313 million over 2013. Growth in loans secured by industrial facilities, loans 
secured by multifamily residential properties and loans secured by retail facilities was partially offset by a decrease in 
construction and land development loans. The commercial real estate loan balance as a percentage of our total loan portfolio 
has ranged from 18% to 21% over the past five years. The commercial real estate segment of our loan portfolio distributed by 
collateral location follows in Table 16.

53

Table 16 – Commercial Real Estate Loans by Collateral Location 
(In thousands)

Oklahoma

Texas

New
Mexico

Arkansas Colorado Arizona

Kansas/
Missouri

Other

Total

Residential

construction and
land development

Retail

Office

Multifamily

Industrial

Other commercial

real estate

Total commercial
real estate loans

$

27,770

$ 34,354

$

19,191

$ 13,252

$ 42,842

$

1,240

$

4,196

$

746

$

143,591

84,737

80,077

125,862

44,827

208,607

177,749

258,246

165,322

75,435

28,405

34,507

36,157

5,362

583

24,324

553

68,591

21,625

64,897

6,427

57,466

40,009

52,638

17,693

6,927

159,764

12,239

49,040

43,732

54,857

94,784

114,106

666,889

415,544

704,298

428,817

64,821

85,027

47,365

12,173

35,073

46,078

21,619

56,855

369,011

$ 428,094

$ 929,305

$ 241,060

$ 56,247

$ 239,455

$215,124

$ 137,753

$ 481,112

$ 2,728,150

Residential construction and land development loans, which consist primarily of residential construction properties and 
developed building lots, decreased $63 million or 30% during 2014 to $144 million at December 31, 2014 primarily due to net 
pay-downs. The Other category includes Georgia with $63 million or 2.3% of total commercial real estate loans, Mississippi 
with $45 million or 1.6% of total commercial real estate loans, Iowa with $43 million or 1.6% of total commercial real estate 
loans and Virginia with $42 million or 1.5% of total commercial real estate loans. All other locations included in Other 
individually represent less than 1.50% of the total commercial real estate loan population.

Residential Mortgage and Consumer

Residential mortgage loans provide funds for our customers to purchase or refinance their primary residence or to borrow 
against the equity in their home. Residential mortgage loans are secured by a first or second-mortgage on the customer’s 
primary residence. Consumer loans may be secured by automobiles, recreational and marine equipment or other collateral, or 
may be unsecured. Residential mortgage and consumer loans are made in accordance with underwriting policies we believe to 
be conservative and are fully documented. Credit scoring is assessed based on significant credit characteristics including credit 
history, residential and employment stability.

Residential mortgage loans totaled $1.9 billion, a $103 million or 5% decrease compared to December 31, 2013. In general, we 
sell the majority of our fixed rate loan originations that conform to U.S. government agency standards in the secondary market 
and retain the majority of our non-conforming and adjustable-rate mortgage loans. We have no concentration in sub-prime 
residential mortgage loans. Our mortgage loan portfolio does not include payment option adjustable rate mortgage loans or 
adjustable rate mortgage loans with initial rates that are below market. Collateral for 98% of our residential mortgage portfolio 
is located within our geographic footprint. 

The majority of our permanent mortgage loan portfolio is primarily composed of various non-conforming mortgage programs 
to support customer relationships including jumbo mortgage loans, non-builder construction loans and special loan programs 
for high net worth individuals or certain professionals. Jumbo loans may be fixed or variable rate and are fully amortizing. The 
size of jumbo loans exceed maximums set under government sponsored entity standards, but otherwise generally conform to 
those standards. These loans generally require a minimum FICO score of 720 and a maximum debt-to-income ratio (“DTI”) of 
38%. Loan-to-value ratios (“LTV”) are tiered from 60% to 100%, depending on the market. Special mortgage programs include 
fixed and variable rate fully amortizing loans tailored to the needs of certain healthcare professionals. Variable rate loans are 
fully indexed at origination and may have fixed rates for three to ten years, then adjust annually thereafter.

At December 31, 2014, $206 million of permanent residential mortgage loans are guaranteed by U.S. government agencies. We 
have minimal credit exposure on loans guaranteed by the agencies. This amount includes residential mortgage loans previously 
sold into GNMA mortgage pools that are eligible to be repurchased. We may repurchase these loans when certain defined 
delinquency criteria are met. Because of this repurchase right, the Company is deemed to have regained effective control over 
these loans and must include them in the Consolidated Balance Sheets. Permanent residential mortgage loans guaranteed by 
U.S. government agencies increased $24 million or 13% over December 31, 2013.

54

 
 
Home equity loans totaled $774 million at December 31, 2014, a $34 million or 4% decrease compared to December 31, 2013. 
Most of the decrease was in first-lien, fully amortizing home equity. Home equity loans generally require a minimum FICO 
score of 700 and a maximum DTI of 40%. The maximum loan amount available for our home equity loan products is generally 
$400 thousand. Revolving loans have a 5 year revolving period followed by 15 year term of amortizing repayments. Interest-
only home equity loans may not be extended for any additional revolving time. All other home equity loans may be extended at 
management's discretion for an additional 5 year revolving term subject to an update of certain credit information. A summary 
of our home equity loan portfolio at December 31, 2014 by lien position and amortizing status follows in Table 17.

Table 17 – Home Equity Loans 
(In thousands)

First lien

Junior lien

Total home equity

Revolving

Amortizing

Total

$

$

36,117

$

497,225

$

69,073

171,196

105,190

$

668,421

$

533,342

240,269

773,611

The distribution of residential mortgage and consumer loans at December 31, 2014 is presented in Table 18. Residential 
mortgage loans are distributed by collateral location. Consumer loans are generally distributed by borrower location.

Table 18 – Residential Mortgage and Consumer Loans by Collateral Location 
(In thousands)

Residential mortgage:
Permanent mortgage

Permanent

mortgages guaranteed
by U.S. government
agencies
Home equity

Total residential
mortgage

Oklahoma

Texas

New
Mexico

Arkansas Colorado Arizona

Kansas/
Missouri

Other

Total

$ 207,708

$379,078

$ 38,778

$ 17,779

$ 160,386

$ 88,299

$ 54,468

$ 23,455

$ 969,951

68,949
461,469

24,336
135,228

67,063
123,470

6,228
4,628

11,656
30,701

3,373
9,642

14,969
7,864

9,376
609

205,950
773,611

$ 738,126

$538,642

$ 229,311

$ 28,635

$ 202,743

$101,314

$ 77,301

$ 33,440

$ 1,949,512

Consumer

$ 210,542

$153,675

$ 10,993

$

908

$ 27,949

$ 12,880

$ 16,229

$ 1,529

$ 434,705

The Company secondarily evaluates loan portfolio performance based on the primary geographical market managing the loan. 
Loans attributed to a geographical market may not represent the location of the borrower or the collateral. All permanent 
mortgage loans serviced by our mortgage banking unit and held for investment by the Bank are centrally managed by the Bank 
of Oklahoma.

55

 
 
 
 
 
 
 
 
Table 19 – Loans Managed by Primary Geographical Market
(In thousands)

2014

2013

2012

2011

2010

December 31,

Bank of Oklahoma:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Oklahoma

Bank of Texas:
Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Texas

Bank of Albuquerque:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Albuquerque

Bank of Arkansas:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Arkansas

Colorado State Bank & Trust:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Colorado State Bank & Trust

Bank of Arizona:
Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Arizona

Bank of Kansas City:

Commercial
Commercial real estate
Residential mortgage
Consumer

Total Bank of Kansas City

$

$

3,142,689
603,610
1,467,096
206,115
5,419,510

$

2,902,140
602,010
1,524,212
192,283
5,220,645

$

3,089,686
580,694
1,488,486
220,096
5,378,962

$

2,826,649
607,030
1,411,560
235,909
5,081,148

3,549,128
1,027,817
235,948
154,363
4,967,256

3,052,274
816,574
260,544
131,297
4,260,689

2,726,925
771,796
275,408
116,252
3,890,381

2,249,888
830,642
268,053
126,570
3,475,153

383,439
296,358
127,999
10,899
818,695

95,510
88,301
7,261
5,169
196,241

342,336
308,829
133,900
13,842
798,907

81,556
78,264
7,922
8,023
175,765

265,830
326,135
130,337
15,456
737,758

62,049
90,821
13,046
15,421
181,337

977,961
194,553
57,119
27,918
1,257,551

735,626
190,355
62,821
22,686
1,011,488

776,610
173,327
59,363
19,333
1,028,633

547,524
355,140
35,872
12,883
951,419

399,419
162,371
18,217
17,358
597,365

417,702
257,477
47,111
7,887
730,177

411,587
161,844
15,516
5,646
594,593

313,296
201,760
57,803
4,686
577,545

407,516
84,466
20,597
4,261
516,840

258,668
303,500
104,695
19,369
686,232

76,199
136,170
15,772
35,911
264,052

544,020
156,013
64,627
21,598
786,258

271,914
198,160
89,315
5,633
565,022

327,732
59,788
20,505
3,853
411,878

2,693,232
703,041
1,227,184
327,599
4,951,056

1,943,666
701,993
300,916
145,699
3,092,274

284,394
308,605
94,010
19,620
706,629

83,297
118,662
15,614
72,869
290,442

436,094
196,728
75,266
21,276
729,364

215,973
206,948
97,576
5,604
526,101

284,740
34,884
24,709
2,837
347,170

Total BOK Financial loans

$

14,208,037

$ 12,792,264

$

12,311,456

$

11,269,743

$

10,643,036

56

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 20 – Loan Maturity and Interest Rate Sensitivity at December 31, 2014 
(In thousands)

Loan maturity:

Commercial

Commercial real estate

Total

Interest rate sensitivity for selected loans with:

Predetermined interest rates

Floating or adjustable interest rates

Total

Loan Commitments

Remaining Maturities of Selected Loans

Total

Within 1
Year

1-5 Years

After 5
Years

$

9,095,670

2,728,150

$ 11,823,820

$

2,472,063

9,351,757

$ 11,823,820

$

$

$

$

701,989

170,797

872,786

18,188

854,598

872,786

$

$

$

$

5,557,425

1,757,370

7,314,795

793,689

6,521,106

7,314,795

$

$

$

$

2,836,256

799,983

3,636,239

1,660,186

1,976,053

3,636,239

We enter into certain off-balance sheet arrangements in the normal course of business. These arrangements included unfunded 
loan commitments which totaled $8.3 billion and standby letters of credit which totaled $448 million at December 31, 2014. 
Loan commitments may be unconditional obligations to provide financing or conditional obligations that depend on the 
borrower’s financial condition, collateral value or other factors. Standby letters of credit are unconditional commitments to 
guarantee the performance of our customer to a third party. Since some of these commitments are expected to expire before 
being drawn upon, the total commitment amounts do not necessarily represent future cash requirements. Approximately $624 
thousand of the outstanding standby letters of credit were issued on behalf of customers whose loans are nonperforming at 
December 31, 2014.

Table 21 – Off-Balance Sheet Credit Commitments 
(In thousands)

Loan commitments

Standby letters of credit

Mortgage loans sold with recourse

December 31,

2014

2013

2012

2011

2010

$

8,328,416

$

7,096,373

$

6,636,587

$

5,193,545

$

5,001,338

447,599

179,822

444,248

191,299

466,477

226,922

534,565

289,021

588,091

330,963

As more fully described in Note 7 to the Consolidated Financial Statements, we have off-balance sheet commitments related to 
certain residential mortgage loans originated under community development loan programs that were sold to a U.S. 
government agency with full recourse. These mortgage loans were underwritten to standards approved by the agencies, 
including full documentation and originated under programs available only for owner-occupied properties. The Company no 
longer sells residential mortgage loans with recourse other than obligations under standard representations and warranties. We 
are obligated to repurchase these loans for the life of these loans in the event of foreclosure for the unpaid principal and interest 
at the time of foreclosure. At December 31, 2014, the principal balance of residential mortgage loans sold subject to recourse 
obligations totaled $180 million, down from $191 million at December 31, 2013. Substantially all of these loans are to 
borrowers in our primary markets including $119 million to borrowers in Oklahoma, $18 million to borrowers in Arkansas and 
$13 million to borrowers in New Mexico. At December 31, 2014, approximately 4% of these loans are nonperforming and 5% 
were past due 30 to 89 days. A separate accrual for credit risk of $7.3 million is available to absorb losses on these loans.

We also have an off-balance sheet obligation to repurchase residential mortgage loans sold to government sponsored entities 
through our mortgage banking activities due to standard representations and warranties made under contractual agreements as 
described further in Note 7 to the Consolidated Financial Statements. For the period from 2010 through 2014, approximately 
18% of repurchase requests have currently resulted in actual repurchases or indemnification by the Company. The accrual for 
credit losses related to potential loan repurchases under representations and warranties totaled $3.2 million at December 31, 
2014. 

57

 
 
 
 
 
 
 
 
 
Customer Derivative Programs

We offer programs that permit our customers to hedge various risks, including fluctuations in energy, cattle and other 
agricultural product prices, interest rates and foreign exchange rates. Each of these programs work essentially the same 
way. Derivative contracts are executed between the customers and the Company. Offsetting contracts are executed between the 
Company and selected counterparties or exchanges to minimize market risk to us from changes in commodity prices, interest 
rates or foreign exchange rates. The counterparty contracts are identical to the customer contracts, except for a fixed pricing 
spread or a fee paid to us as compensation for administrative costs, credit risk and profit.

The customer derivative programs create credit risk for potential amounts due to the Company from our customers and from 
the counterparties. Customer credit risk is monitored through existing credit policies and procedures. The effects of changes in 
commodity prices, interest rates or foreign exchange rates are evaluated across a range of possible options to determine the 
maximum exposure we are willing to have individually to any customer. Customers may also be required to provide cash 
margin or other collateral in conjunction with our credit agreements to further limit our credit risk.

Counterparty credit risk is evaluated through existing policies and procedures. This evaluation considers the total relationship 
between BOK Financial and each of the counterparties. Individual limits are established by management, approved by Credit 
Administration and reviewed by the Asset / Liability Committee. Margin collateral is required if the exposure between the 
Company and any counterparty exceeds established limits. Based on declines in the counterparties’ credit ratings, these limits 
may be reduced and additional margin collateral may be required.

A deterioration of the credit standing of one or more of the customers or counter-parties to these contracts may result in BOK 
Financial recognizing a loss as the fair value of the affected contracts may no longer move in tandem with the offsetting 
contracts. This occurs if the credit standing of the customer or counterparty deteriorated such that either the fair value of 
underlying collateral no longer supported the contract or the customer or counterparty’s ability to provide margin collateral was 
impaired. Credit losses on customer derivatives reduce brokerage and trading revenue in the Consolidated Statement of 
Earnings.

On October 31, 2011, MF Global filed for bankruptcy protection. After partial distributions from the bankruptcy trustee during 
2011, the remaining amount due totaled $8.5 million at December 31, 2011. This amount was written down to $6.8 million in 
2011 based on our evaluation of amounts we expected to recover at that time. We received full payment of the original amount 
through distributions from the bankruptcy trustee including $806 thousand received in 2014, $5.6 million received in 2013 and 
$2.0 million received in 2012. 

Derivative contracts are carried at fair value. At December 31, 2014, the net fair values of derivative contracts, before 
consideration of cash margin, reported as assets under these programs totaled totaled $433 million compared to $274 million at 
December 31, 2013. Derivative contracts carried as assets include foreign exchange contracts with fair values of $238 million, 
energy contracts with fair values of $93 million, to-be-announced residential mortgage-backed securities sold to our mortgage 
banking customers with fair values of $55 million, interest rate swaps primarily sold to loan customers with fair values of $35 
million and equity option contracts with fair values of $11 million. Before consideration of cash margin paid to counterparties, 
the aggregate net fair values of derivative contracts held under these programs reported as liabilities totaled $432 million.

At December 31, 2014, total derivative assets were reduced by $71 million of cash collateral received from counterparties and 
total derivative liabilities were reduced by $78 million of cash collateral paid to counterparties related to instruments executed 
with the same counterparty under a master netting agreement.

A table showing the notional and fair value of derivative assets and liabilities on both a gross and net basis is presented in Note 
3 to the Consolidated Financial Statements.

The fair value of derivative contracts reported as assets under these programs, net of cash margin held by the Company, by 
category of debtor at December 31, 2014 follows in Table 22.

58

 
Table 22 – Fair Value of Derivative Contracts 
(In thousands)

Customers

Banks and other financial institutions

Exchanges

Energy companies

Fair value of customer hedge asset derivative contracts, net

$

264,213

79,334

17,607

720

$

361,874

The largest exposure to a single counterparty was to an exchange for energy derivative contracts which totaled $15 million at 
December 31, 2014. 

Our customer derivative program also introduces liquidity and capital risk. We are required to provide cash margin to certain 
counterparties when the net negative fair value of the contracts exceeds established limits. Also, changes in commodity prices 
affect the amount of regulatory capital we are required to hold as support for the fair value of our derivative assets. These risks 
are modeled as part of the management of these programs. Based on current prices, a decrease in market prices equivalent to 
$29.84 per barrel of oil would decrease the fair value of derivative assets by $6.4 million. An increase in prices equivalent to 
$83.18 per barrel of oil would increase the fair value of derivative assets by $12 million. Liquidity requirements of this 
program are also affected by our credit rating. A decrease in credit rating to below investment grade would increase our 
obligation to post cash margin on existing contracts by approximately $19 million. The fair value of our to-be-announced 
residential mortgage-backed securities and interest rate swap derivative contracts is affected by changes in interest rates. Based 
on our assessment as of December 31, 2014, changes in interest rates would not materially impact regulatory capital or liquidity 
needed to support this portion of our customer derivative program.

Summary of Loan Loss Experience

We maintain an allowance for loan losses and an accrual for off-balance sheet credit risk. The combined allowance for loan 
losses and accrual for off-balance sheet risk totaled $190 million or 1.34% of outstanding loans and 236% of nonaccruing loans 
at December 31, 2014. The allowance for loan losses was $189 million and the accrual for off-balance sheet credit risk was 
$1.2 million. At December 31, 2013, the combined allowance for credit losses was $187 million or 1.47% of outstanding loans 
and 185% of nonaccruing loans. The allowance for loan losses was $185 million and the accrual for off-balance sheet credit 
risk was $2.1 million. 

The provision for credit losses is the amount necessary to maintain the allowance for loan losses and an accrual for off-balance 
sheet credit risk at an amount determined by management to be appropriate based on its evaluation. The provision includes the 
combined charge or credit to expense for both the allowance for loan losses and the accrual for off-balance sheet credit risk. All 
losses incurred from lending activities will ultimately be reflected in charge-offs against the allowance for loan losses following 
funds advanced against outstanding commitments and after exhaustion of collection efforts. After evaluating all credit factors, 
the Company determined that no provision for credit losses was necessary for 2014. A $27.9 million negative provision for 
credit losses was recorded in 2013. Credit quality indicators, including historic loss rates, have improved to pre-recession 
levels. Improving charge-off trends resulted in lower estimated loss rates for many loan classes. Although we did not record a 
provision for credit losses during 2014 and recorded negative provisions for credit losses in 2013, management expects that a 
provision for credit losses will be necessary during 2015 based on the expectation of continued loan growth. 

59

 
Table 23 – Summary of Loan Loss Experience 
(In thousands)

Allowance for loan losses:

Beginning balance

Loans charged off:

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

Recoveries of loans previously charged off:

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

Net loans recovered (charged off )

Provision for loan losses

Ending balance

Accrual for off-balance sheet credit risk:

Beginning balance

Provision for off-balance sheet credit risk

Ending balance

Total combined provision for credit losses

Allowance for loan losses to loans outstanding

at period end

Net charge-offs to average loans

Total provision for credit losses to average loans

Recoveries to gross charge-offs

Allowance for loan losses as a multiple of net

charge-offs

Accrual for off-balance sheet credit risk to off-

balance sheet credit commitments

Combined allowance for credit losses to loans

2014

2013

2012

2011

2010

Year Ended December 31,

$

185,396

$ 215,507

$

253,481

$

292,971

$

292,095

(3,569)

(2,047)

(4,448)

(6,168)

(6,335)

(5,845)

(5,753)

(7,349)

(16,232)

(25,282)

5,703

7,003

2,000

4,328

19,034

2,802

858

7,488

9,420

1,558

4,778

23,244

(2,038)

(28,073)

$

$

$

$

$

$

$

$

189,056

$ 185,396

2,088

(858)

1,230

—

$

$

$

1,915

173

2,088

(27,900)

1.33 %

(0.02)%

— %

117.26 %

1.45 %

0.02 %

(0.23)%

91.94 %

(67.47)x

90.97x

(9,341)

(11,642)

(10,047)

(11,108)

(42,138)

6,128

5,706

1,928

5,056

18,818

(23,320)

(14,654)

215,507

9,261

(7,346)

1,915

(22,000)

1

$

$

$

$

1.75 %

0.20 %

(0.19)%
44.66 % 1

9.24x

1

0.01 %

0.03 %

0.03 %

(14,836)

(15,973)

(14,107)

(11,884)

(56,800)

7,478

2,780

2,334

5,758

18,350

(38,450)

(1,040)

253,481

14,271

(5,010)

9,261

(6,050)

2.25 %

0.35 %

(0.06)%

32.31 %

6.59x

0.14 %

$

$

$

$

(27,640)

(59,962)

(20,056)

(16,330)

(123,988)

9,263

3,179

901

6,265

19,608

(104,380)

105,256

292,971

14,388

(117)

14,271

105,139

2.75%

0.96%

0.96%

15.81%

2.81x

0.25%

outstanding at period-end

2.89%
1  Includes $7.1 million of negative recovery related to a refund of a settlement between BOK Financial and the City of Tulsa invalidated by 
the Oklahoma Supreme Court. Excluding this refund, BOK Financial net charge-offs to average loans was 0.14%, recoveries to gross 
charge-offs were 61.51% and the allowance for loan losses as a multiple of net charge-offs was 13.29x for 2012.

1.34 %

2.33 %

1.47 %

1.77 %

60

 
 
 
Allowance for Loan Losses

The appropriateness of the allowance for loan losses is assessed by management based on an ongoing quarterly evaluation of 
the probable estimated losses inherent in the portfolio. The allowance consists of specific allowances attributed to certain 
impaired loans, general allowances based on estimated loss rates by loan class and non-specific allowances based on general 
economic conditions, concentration in loans with large balances and other relevant factors.

Loans are considered to be impaired when it is probable that we will not collect all amounts due according to the contractual 
terms of the loan agreements. This includes all nonaccruing loans, all loans modified in trouble debt restructurings and all 
government guaranteed loans repurchased from GNMA pools. At December 31, 2014, impaired loans totaled $283 million, 
including $1.2 million with specific allowances of $312 thousand and $282 million with no specific allowances because the 
loan balances represent the amounts we expect to recover. At December 31, 2013, impaired loans totaled $282 million, 
including $2.1 million of impaired loans with specific allowances of $1.0 million and $280 million with no specific allowances. 

General allowances for unimpaired loans are based on an estimated loss rate by loan class. Estimated loss rates for risk-graded 
loans are either increased or decreased based on changes in risk grading for each loan class. Estimated loss rates for both risk-
graded and non-risk graded loans may be further adjusted for inherent risks identified for the given loan class which have not 
yet been captured in the loss rate.

The aggregate amount of general allowances for all unimpaired loans totaled $161 million at December 31, 2014, compared to 
$156 million at December 31, 2013. The general allowance for the commercial loan portfolio segment increased by $12 million 
primarily due to loan growth and exposure to lower energy prices. The general allowance for the commercial real estate loan 
portfolio segment increased $1.0 million over December 31, 2013. The general allowance for residential mortgage loans 
decreased $5.9 million and the general allowance for consumer loans decreased $2.7 million, primarily due to lower estimated 
loss rates. 

Nonspecific allowances are maintained for risks beyond factors specific to a particular portfolio segment or loan class. These 
factors include trends in the economy in our primary lending areas, concentrations in loans with large balances and other 
relevant factors. Nonspecific allowances totaled $28 million at both December 31, 2014 and December 31, 2013. The 
nonspecific allowance includes consideration of the indirect impact of falling energy prices on the broader economies within 
our geographical footprint that are highly dependent on the energy industry. The nonspecific allowance also considers the 
possible impact of the European debt crisis and similar economic factors on our loan portfolio. As demonstrated by continued 
domestic and European accommodative monetary policies, these factors remain a continued significant risk, although they have 
remained fairly stable throughout the year.

An allocation of the allowance for loan losses by loan category follows in Table 24.

Table 24 – Allowance for Loan Losses Allocation 
(Dollars in thousands)

2014

2013

December 31,

2012

2011

2010

Allowance

% of 
Loans1

Allowance

% of 
Loans1

Allowance

% of 
Loans1

Allowance

% of 
Loans1

Allowance

% of 
Loans1

Loan category:

Commercial

$

90,875

64.02% $

79,180

62.10% $

65,280

62.07% $

83,443

58.17% $ 104,631

55.82%

Commercial
real estate

Residential
mortgage

Consumer

Nonspecific
allowance

42,445

19.20%

41,573

18.88%

54,884

18.11%

67,034

20.33%

98,709

21.34%

13.72%

3.06%

23,458

4,233

28,045

29,465

6,965

28,213

16.04%

2.98%

41,703

9,453

44,187

16.61%

3.21%

17.52%

3.98%

46,476

10,178

46,350

17.24%

5.60%

50,281

12,614

26,736

Total

$ 189,056

100.00% $ 185,396

100.00% $ 215,507

100.00% $ 253,481

100.00% $ 292,971

100.00%

1 Represents ratio of loan category balance to total loans.

61

Our loan monitoring process also identified loans that possess more than the normal amount of risk due to deterioration in the 
financial condition of the borrower or the value of the collateral. Because the borrowers are still performing in accordance with 
the original terms of the loan agreements, and no loss of principal or interest is anticipated, these loans were not included in 
nonperforming assets. Known information does, however, cause management concern as to the borrowers’ continued ability to 
comply with current repayment terms. The potential problem loans totaled $79 million at December 31, 2014. The current 
composition of potential problem loans by primary industry included energy - $16 million, services - $15 million, multifamily 
residential properties - $13 million, construction and land development - $11 million and wholesale/retail - $8.1 million. 
Potential problem loans totaled $74 million at December 31, 2013.

With the decrease in energy prices at the end of 2014, management conducted a comprehensive credit review of those areas of 
the energy portfolio that it deems having the highest level of risk in an energy industry downturn: energy services companies, 
energy borrowers with high total leverage, and those energy customers determined to be most susceptible to lower commodity 
prices in our most recent energy portfolio stress test. We conducted an updated stress test of its energy portfolio, assuming 
starting commodity prices of $45 per barrel for oil and $2.50 per MMBTUs for natural gas. We also reviewed borrowers who 
comprised a majority of energy loan growth in the fourth quarter. The results of the comprehensive review and updated stress 
test did not alter the general view that the loan portfolio is well positioned to withstand a short-term correction in oil and 
natural gas prices. No material near-term losses were identified. 

Commodity price volatility is inherent in energy lending. Oil or natural gas prices have fallen by 50% or more in a six-month 
period six times since 2000, and by historic standards, the price drop which began in June 2014 is less severe than those 
previous declines. Our average gross charge-offs in the energy production portfolio are 9.9 basis points over the past 10 years 
and 6.4 basis points over the past 20 years, making it our best performing portfolio from a credit quality standpoint. We believe 
the duration of the downturn is the key question to assess credit risk or risk of an economic slowdown in our footprint. To that 
end, we see two distinct risk periods: if commodity prices return to a normalized, stable level over the next 6-12 months, we 
expect to see a handful of credits migrate to potential problem loan or non-accrual status, but no material actual losses in the 
portfolio. In addition, we expect a more modest impact on economic growth in our footprint. If the downturn extends beyond 
12 months, outcomes are obviously more difficult to predict. At that point, we would be more likely to see loss content in the 
portfolio and a greater impact on the overall economy, and in turn lower loan demand. However, at present our portfolio is 
strong, we are doing business with high-quality borrowers, and we do not view the current commodity price decline as 
inherently different than previous declines we have experienced since 2000.

Net Loans Charged Off

Loans are charged off against the allowance for loan losses when the loan balance or a portion of the loan balance is no longer 
covered by the paying capacity of the borrower based on an evaluation of available cash resources and collateral 
value. Internally risk graded loans are evaluated quarterly and charge-offs are taken in the quarter in which the loss is 
identified. Non-risk graded loans are generally charged off when payments are between 60 days and 180 days past due, 
depending on loan class. In addition, non-risk graded loans are generally charged-down to collateral value within 60 days of 
being notified of a borrower's bankruptcy filing, regardless of payment status.

BOK Financial had net recovery of $2.8 million or (0.02)% of average outstanding loans for 2014, compared to a net charge-off 
of $2.0 million or 0.02% of average loans in 2013. 

Net commercial loan recoveries totaled $2.1 million. Net commercial real estate loan recoveries totaled $5.0 million. Net 
charge-offs on residential mortgage loans totaled $2.4 million for the year and net charge-offs of consumer loans were $1.8 
million.

62

Table 25 – Nonperforming Assets
(In thousands)

Nonaccruing loans:

Commercial

Commercial real estate

Residential mortgage

Consumer

Total nonaccruing loans

Accruing renegotiated loans:

Guaranteed by U.S. government agencies

Other

Total accruing renegotiated loans

Total nonperforming loans

Real estate and other repossessed assets:

Guaranteed by U.S. government agencies

Other

Real estate and other repossessed assets

Total nonperforming assets

Total nonperforming assets excluding those
guaranteed by U.S. government agencies

Nonaccruing loans by loan class:

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Other

Total commercial

Commercial real estate:

Residential construction and land development

Retail

Office

Multifamily

Industrial

Other commercial real estate

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S.

government agencies

Home equity

Total residential mortgage

Consumer

Total nonaccruing loans3

2014

2013

2012

2011

2010

December 31,

$

16,760

40,850

42,320

1,219

$

24,467

60,626

46,608

2,709

68,811

99,193

29,767

3,515

101,149

134,410

201,286

$

$

$

$

$

$

$

$

13,527

18,557

48,121

566

80,771

73,985

—

73,985

154,756

49,898

51,963

101,861

256,617

129,022

1,416

5,201

4,149

450

1,380

931

54,322

—

54,322

155,471

37,431

54,841

92,272

247,743

155,213

1,860

4,922

6,969

592

1,586

831

$

$

$

13,527

16,760

5,299

3,926

3,420

—

—

5,912

18,557

17,377

4,857

6,391

7

252

11,966

40,850

34,845

34,279

3,712

9,564

48,121

566

777

7,264

42,320

1,219

$

$

$

38,515

—

38,515

172,925

22,365

81,426

103,791

276,716

215,347

$

$

28,974

3,919

32,893

234,179

16,952

105,801

122,753

356,932

311,006

2,460

$

336

$

12,090

3,077

2,007

3,166

1,667

24,467

26,131

8,117

6,829

2,706

3,968

12,875

60,626

39,863

489

6,256

46,608

2,709

16,968

21,180

23,051

5,486

1,790

68,811

61,874

6,863

11,457

3,513

—

15,486

99,193

25,366

—

4,401

29,767

3,515

38,455

150,366

37,426

4,567

230,814

18,551

3,710

22,261

253,075

—

141,394

141,394

394,469

375,918

465

19,262

8,486

2,116

3,534

4,592

38,455

99,579

4,978

19,654

6,725

4,087

15,343

150,366

32,111

—

5,315

37,426

4,567

$

80,771

$

101,149

$

134,410

$

201,286

$

230,814

63

 
 
 
 
 
 
 
 
 
 
 
 
Table 25 – Nonperforming Assets
(In thousands)

Nonaccruing loans as % of outstanding loan balance for class:

Nonaccruing loans by loan class:

2014

2013

2012

2011

2010

December 31,

Commercial:

Energy

Services

Wholesale / retail

Manufacturing

Healthcare

Other

Total commercial

Commercial real estate:

Residential construction and land development

Retail

Office

Multifamily

Industrial

Other commercial real estate

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by U.S.

government agencies

Home equity

Total residential mortgage

Consumer

Total nonaccruing loans

0.05%

0.21%

0.32%

0.08%

0.09%

0.22%

0.15%

3.69%

0.59%

0.82%

—%

—%

1.60%

0.68%

3.59%

1.80%

1.24%

2.47%

0.13%

0.57%

0.08%

0.22%

0.58%

0.15%

0.12%

0.19%

0.21%

8.42%

0.83%

1.55%

—%

0.10%

3.06%

1.69%

3.23%

0.43%

0.90%

2.06%

0.32%

0.79%

0.10%

0.56%

0.28%

0.58%

0.29%

0.35%

0.32%

0.02%

0.96%

2.19%

6.85%

0.56%

0.35%

1.05%

0.03%

1.22%

0.86%

0.66%

0.42%

0.89%

0.65%

10.32%

18.09%

22.04%

1.55%

1.60%

0.67%

1.61%

3.42%

2.72%

3.55%

0.30%

0.82%

2.28%

0.68%

1.09%

1.35%

2.82%

0.95%

—%

4.00%

4.33%

2.19%

—%

0.70%

1.51%

0.78%

1.79%

1.19%

4.25%

1.85%

2.30%

3.89%

6.62%

2.66%

—%

0.95%

2.04%

0.77%

2.17%

Allowance for loan losses to nonaccruing loans
Accruing loans 90 days or more past due1
Foregone interest on nonaccruing loans2

234.06%

183.29%

160.34%

125.93%

126.93%

$

125

$

8,170

$

1,415

9,815

3,925

5,361

$

2,496

$

11,726

7,966

16,818

1    Excludes residential mortgages guaranteed by 

agencies of the U.S. Government.

2    Interest collected and recognized on nonaccruing 
loans was not significant in 2014 and previous 
years.

Nonperforming assets increased $8.9 million during 2014 to $257 million or 1.79% of outstanding loans and repossessed assets 
at December 31, 2014. Nonaccruing loans totaled $81 million, accruing renegotiated residential mortgage loans totaled $74 
million (all guaranteed by U.S. government agencies) and real estate and other repossessed assets totaled $102 million. All 
accruing renegotiated residential mortgage loans, $3.7 million of nonaccruing loans and $50 million of real estate and other 
repossessed assets are guaranteed by U.S. government agencies. Excluding assets guaranteed by U.S. government agencies, 
nonperforming assets decreased $26 million during the year to $129 million or 0.92% of outstanding non-guaranteed loans and 
repossessed assets. The Company generally retains nonperforming assets to maximize potential recovery which may cause 
future nonperforming assets to decrease more slowly.

64

 
 
Loans are generally classified as nonaccruing when it becomes probable that we will not collect the full contractual principal 
and interest. As more fully discussed in Note 4 to the Consolidated Financial Statements, we may modify loans in a troubled 
debt restructuring. Modifications may include extension of payment terms and rate concessions. We generally do not forgive 
principal or accrued but unpaid interest. All loans modified in troubled debt restructurings, except residential mortgage loans 
guaranteed by U.S. government agencies, are classified as nonaccruing. We may renew matured nonaccruing loans. All 
nonaccruing loans, including those renewed or modified in troubled debt restructurings, are charged off when the loan balance 
is no longer covered by the paying capacity of the borrower based on a quarterly evaluation of available cash resources and 
collateral value. All nonaccruing loans generally remain on nonaccruing status until full collection of principal and interest in 
accordance with the original terms, including principal previously charged off, is probable. We generally do not voluntarily 
modify consumer loans to troubled borrowers. Consumer loans modified at the direction of bankruptcy court orders are 
identified as troubled debt restructurings and classified as nonaccruing. 

As of December 31, 2014, renegotiated loans consist solely of accruing residential mortgage loans guaranteed by U.S. 
government agencies that have been modified in troubled debt restructurings. See Note 4 to the Consolidated Financial 
Statements for additional discussion of troubled debt restructurings. Generally, we modify residential mortgage loans primarily 
by reducing interest rates and extending the number of payments in accordance with U.S. government agency guidelines. No 
unpaid principal or interest is forgiven. Interest continues to accrue based on the modified terms of the loan. Modified loans 
guaranteed by U.S. government agencies under residential mortgage loan programs may be sold once they become eligible 
according to U.S. agency guidelines. 

A rollforward of nonperforming assets for the year ended December 31, 2014 follows in Table 26.

Table 26 – Rollforward of Nonperforming Assets 
(In thousands)

Balance, December 31, 2013

Additions

Transfer from premises and equipment

Payments

Charge-offs

Net gains (losses) and write-downs

Foreclosure of nonaccruing loans

Foreclosure of loans guaranteed by U.S. government agencies

Proceeds from sales

Conveyance to U.S. government agencies

Net transfers to nonaccruing loans

Return to accrual status

Other, net

Balance, December 31, 2014

Year Ended December 31, 2014

Nonaccruing 
Loans

Renegotiated 
Loans

Real Estate
and Other
Repossessed
Assets

Total
Nonperforming
Assets

$

101,149

$

54,322

$

92,272

$

63,500

—

(45,949)

(16,232)

—

(21,225)

—

—

—

—

(474)

2

68,014

—

(2,016)

—

—

—

(7,441)

(38,467)

—

—

—

(427)

—

810

—

—

(530)

21,225

57,429

(23,453)

(44,963)

—

—

(929)

$

80,771

$

73,985

$

101,861

$

247,743

131,514

810

(47,965)

(16,232)

(530)

—

49,988

(61,920)

(44,963)

—

(474)

(1,354)

256,617

We foreclose on loans guaranteed by U.S. government agencies in accordance with agency guidelines. Generally these loans 
are not eligible for modification programs or have failed to comply with modified loan terms. Principal is guaranteed by 
agencies of the U.S. government, subject to limitations and credit risk is minimal. These properties will be conveyed to the 
agencies once applicable criteria have been met. During 2014, $57 million of properties guaranteed by U.S. government 
agencies were foreclosed and $45 million of properties were conveyed to the applicable U.S. government agencies.

Nonaccruing loans totaled $81 million or 0.57% of outstanding loans at December 31, 2014 compared to $101 million or 
0.79% of outstanding loans at December 31, 2013. Nonaccruing loans decreased $20 million from December 31, 2013 due 
primarily to $46 million of payments, $21 million of foreclosures and $16 million of charge-offs. Newly identified nonaccruing 
loans totaled $63.5 million for 2014.

65

 
 
 
Commercial

Nonaccruing commercial loans totaled $14 million or 0.15% of total commercial loans at December 31, 2014, down from $17 
million or 0.21% of total commercial loans at December 31, 2013. Nonaccruing commercial loans decreased $3.2 million 
during 2014. Newly identified nonaccruing commercial totaled $11 million, offset by $8.4 million in payments, $3.6 million of 
charge-offs and $2.0 million of repossessions.  

Nonaccruing commercial loans at December 31, 2014 were primarily composed $5.2 million or 0.21% of total services sector 
loans and $4.1 million or 0.32% of total wholesale/retail sector loans. Over half of the balance of nonaccruing wholesale/retail 
sector loans was comprised of a single customer in the New Mexico market. 

Commercial Real Estate

Nonaccruing commercial real estate loans decreased $22 million compared to the prior year to $19 million or 0.68% of 
outstanding commercial real estate loans at December 31, 2014 compared to $41 million or 1.69% of outstanding commercial 
real estate loans at December 31, 2013. Newly identified nonaccruing commercial real estate loans totaled $7.5 million, offset 
by $22 million of cash payments received, $6.1 million of foreclosures and $2.0 million of charge-offs. 

Nonaccruing commercial real estate loans were composed of $5.9 million or 1.60% of total other commercial real estate loans, 
$5.3 million or 3.69% of total residential land development and construction loans, $3.9 million or 0.59% of loans secured by 
retail facilities and $3.4 million or 0.82% of loans secured by office buildings. 

Residential Mortgage and Consumer

Nonaccruing residential mortgage loans totaled $48 million or 2.47% of outstanding residential mortgage loans at 
December 31, 2014, compared to $42 million or 2.06% of outstanding residential mortgage loans at December 31, 2013. Newly 
identified nonaccruing residential mortgage loans which totaled $37 million were offset by $15 million of cash payments, $12 
million of foreclosures and $4.4 million of loans charged off during the year. Nonaccruing residential mortgage loans primarily 
consist of non-guaranteed permanent residential mortgage loans which totaled $35 million or 3.59% of outstanding non-
guaranteed permanent residential mortgage loans at December 31, 2014. Nonaccruing home equity loans totaled $9.6 million or 
1.24% of total home equity loans. 

Payments on accruing residential mortgage loans and consumer loans may be delinquent. The composition of residential 
mortgage loans and consumer loans past due but still accruing is included in the following Table 27. Substantially all non-
guaranteed residential loans past due 90 days or more are nonaccruing. Residential mortgage loans 30 to 89 days past due 
decreased $4.2 million to $8.7 million at December 31, 2014. Consumer loans past due 30 to 89 days decreased $480 thousand 
compared to December 31, 2013.

Table 27 – Residential Mortgage and Consumer Loans Past Due 
(In thousands)

Residential mortgage:
   Permanent mortgage1

Home equity

Total residential mortgage

December 31, 2014

December 31, 2013

90 Days or
More

30 to 89
Days

90 Days or
More

30 to 89
Days

$

$

46
77
123

$

$

$

5,970
2,723
8,693

— $
34
34

$

9,795
3,087
12,882

$
Consumer
1  Excludes past due residential mortgage loans guaranteed by agencies of the U.S. government.

2

$

547

$

1

$

1,027

66

 
 
 
 
 
 
 
 
 
 
 
Real Estate and Other Repossessed Assets

Real estate and other repossessed assets are assets acquired in partial or total forgiveness of loans. The assets are carried at the 
lower of cost as determined by fair value at date of foreclosure or current fair value, less estimated selling costs.

Real estate and other repossessed assets totaled $102 million at December 31, 2014, a $10 million increase from December 31, 
2013. The distribution of real estate and other repossessed assets distributed primarily by collateral location is included in Table 
28 following.

Table 28 – Real Estate and Other Repossessed Assets by Collateral Location as of December 31, 2014 
(In thousands)

Developed commercial
real estate properties

1-4 family residential 

properties guaranteed 
by U.S. government 
agencies1

1-4 family residential

properties

Undeveloped land

Residential land
development
properties

Other

Oklahoma

Texas

Colorado Arkansas

New
Mexico

Arizona

Kansas/
Missouri

Other

Total

$

2,311

$

3,797

$

3,438

$

796

$

4,109

$

1,178

$

— $ 5,073

$ 20,702

17,575

2,730

1,370

1,263

21,297

682

4,268

713

49,898

4,820

328

2,861

2,987

370

—

30

—

175

2,021

1,196

216

1,782

—

1,125

—

4,033

—

—

—

3,433

1,356

2,201

324

500

1,211

4

—

288

—

—

—

17,892

7,903

4,926

540

Total real estate and
other repossessed
assets

$

$ 101,861
1  As discussed in Note 1 to the Consolidated Financial Statements, 1-4 family residential properties guaranteed by U.S. government agencies 
were reclassified to Receivables on the Consolidated Balance Sheet as of January 1, 2015 in conjunction with the implementation of FASB 
Accounting Standards Update No. 2014-14, Classification of Certain Government-Guaranteed Mortgage Loans Upon Foreclosure.

$ 12,405

$ 6,074

25,404

29,439

4,966

5,983

9,174

8,416

$

$

$

$

$

Undeveloped land is primarily zoned for commercial development. Developed commercial real estate properties are primarily 
completed with no additional construction necessary for sale.

Liquidity and Capital

Subsidiary Bank

Deposits and borrowed funds are the primary sources of liquidity for the subsidiary bank. Based on the average balances for 
2014, approximately 73% of our funding was provided by deposit accounts, 12% from borrowed funds, 1% from long-term 
subordinated debt and 11% from equity. Our funding sources, which primarily include deposits and borrowings from the 
Federal Home Loan Banks and other banks, provide adequate liquidity to meet our operating needs.

Deposit accounts represent our largest funding source. We compete for retail and commercial deposits by offering a broad 
range of products and services and focusing on customer convenience. Retail deposit growth is supported through our Perfect 
Banking sales and customer service program, free checking, online bill paying services, mobile banking services, an extensive 
network of branch locations and ATMs and a 24-hour Express Bank call center. Commercial deposit growth is supported by 
offering treasury management and lockbox services. We also acquire brokered deposits when the cost of funds is advantageous 
to other funding sources.

67

 
Table 29 - Average Deposits by Line of Business 
(In thousands)

Commercial Banking

Consumer Banking

Wealth Management

Subtotal

Funds Management and other

Total

Year Ended December 31,

2014

2013

$

8,887,809

$

8,365,466

6,520,835

4,391,434

6,432,498

4,385,553

19,800,078

19,183,517

615,080

539,766

$ 20,415,158

$ 19,723,283

Average deposits for 2014 totaled $20.4 billion and represented approximately 73% of total liabilities and capital compared 
with $19.7 billion and 72% of total liabilities and capital for 2013. Average deposits increased $692 million over the prior year. 
Demand deposits increased $597 million and interest-bearing transaction deposit accounts were up $214 million. Time deposits 
decreased $151 million. 

Average Commercial Banking deposit balances increased $522 million over the prior year, due primarily to a $416 million 
increase in demand deposit balances and a $95 million increase in interest-bearing transaction deposits. Average balances 
attributed to our commercial & industrial loan customers increased $557 million or 18%. Average balances attributed to our 
healthcare customers grew by $58 million or 12% over the prior year. Small business banking customer average balances 
increased $56 million or 5%. Average balances attributed to our energy customers increased $94 million or 6%. Average 
balances held by treasury services customers decreased $43 million or 3% compared to the prior year. Commercial customers 
continue to maintain high account balances due to continued economic uncertainty and persistently low yields available on high 
quality investments. 

Average Consumer Banking deposit balances increased $88 million from 2013. Demand deposit balances grew by $127 million 
and interest-bearing transaction account balances increased $110 million. Higher costing time deposit balances decreased $180 
million. Average Wealth Management deposits were largely unchanged compared to the prior year. Demand deposit balances 
grew by $48 million during 2014, offset by a $46 million decrease in interest-bearing transaction accounts. Time deposit 
balances were largely unchanged compared to the prior year.

The general trend of increased deposits over the past several years reflects modest growth in the overall economy and low 
short-term interest rates. If economic activity were to improve significantly or if short-term interest rates were to increase, 
deposits may decline as customers deploy funds into projects or shift demand deposits into money market instruments.  

Table 30 - Maturity of Domestic CDs and Public
 Funds in Amounts of $100,000 or More
(In thousands)

Months to maturity:

3 or less

Over 3 through 6

Over 6 through 12

Over 12

Total

December 31,

2014

2013

$

$

225,410

$

166,578

375,032

915,029

1,682,049

$

196,631

200,117

319,096

1,079,876

1,795,720

Brokered deposits included in time deposits averaged $237 million for 2014 compared to $159 million for 2013. Brokered 
deposits included in time deposits totaled $334 million at December 31, 2014 and $186 million at December 31, 2013. 

Average interest-bearing transactions accounts for 2014 included $298 million of brokered deposits compared to $265 million 
for 2013. Brokered deposits included in interest-bearing transaction accounts totaled $585 million at December 31, 2014 and 
$227 million at December 31, 2013.

68

 
The distribution of our period end deposit account balances among principal markets follows in Table 31.

Table 31 -- Period End Deposits by Principal Market Area

(In thousands)

Bank of Oklahoma:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Oklahoma

Bank of Texas:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Texas

Bank of Albuquerque:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

2014

2013

2012

2011

2010

December 31,

$

3,828,819

$

3,432,940

$

4,207,263

$ 3,196,436

$

2,240,850

6,117,886

206,357

1,301,194

7,625,437

6,318,045

191,880

1,214,507

7,724,432

6,023,384

5,966,528

163,512

1,267,854

7,454,750

126,682

1,444,332

7,537,542

11,454,256

11,157,372

11,662,013

10,733,978

6,033,598

106,411

1,363,942

7,503,951

9,744,801

2,639,732

2,481,603

2,606,176

1,808,490

1,389,876

2,065,723

1,966,580

2,129,084

1,940,819

1,791,810

72,037

547,316

2,685,076

5,324,808

64,632

638,465

2,669,677

5,151,280

58,429

762,233

2,949,746

5,555,922

45,872

867,664

2,854,355

4,662,845

36,429

966,116

2,794,355

4,184,231

487,819

502,395

427,510

319,269

271,137

519,544

37,471

295,798

852,813

529,140

33,944

327,281

890,365

511,758

31,926

364,928

908,612

491,068

27,487

410,722

929,277

530,244

28,342

450,177

1,008,763

1,279,900

Total Bank of Albuquerque

1,340,632

1,392,760

1,336,122

1,248,546

Bank of Arkansas:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Arkansas

35,996

38,566

39,897

19,405

16,494

158,115

1,936

28,520

188,571

224,567

144,018

1,986

32,949

178,953

217,519

101,868

2,239

42,573

146,680

186,577

131,703

1,727

61,329

194,759

214,164

130,066

1,266

102,999

234,331

250,825

69

 
 
Table 31 -- Period End Deposits by Principal Market Area

(In thousands)

Colorado State Bank & Trust:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Colorado State Bank & Trust

Bank of Arizona:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Arizona

Bank of Kansas City:

Demand

Interest-bearing:

Transaction

Savings

Time

Total interest-bearing

Total Bank of Kansas City

2014

2013

2012

2011

2010

December 31,

445,755

409,942

336,252

292,556

184,251

631,874

29,811

353,998

1,015,683

1,461,438

541,675

26,880

407,088

975,643

1,385,585

676,144

25,889

472,305

1,174,338

1,510,590

512,904

22,771

523,969

1,059,644

1,352,200

533,230

20,310

502,889

1,056,429

1,240,680

369,115

204,092

161,093

106,741

74,888

347,214

2,545

36,680

386,439

755,554

364,736

2,432

34,391

401,559

605,651

360,276

1,978

31,371

393,625

554,718

104,961

1,192

37,641

143,794

250,535

95,889

809

52,227

148,925

223,813

259,121

246,739

260,095

56,888

43,268

273,999

1,274

45,210

320,483

579,604

69,857

1,252

41,312

112,421

359,160

85,524

771

26,728

113,023

373,118

206,473

626

36,325

243,424

300,312

140,525

200

70,818

211,543

254,811

Total BOK Financial deposits

$

21,140,859

$

20,269,327

$ 21,179,060

$ 18,762,580

$

17,179,061

See Note 9 to the Consolidated Financial Statements for a summary of other borrowings.

In addition to deposits, subsidiary bank liquidity is provided primarily by federal funds purchased, securities repurchase 
agreements and Federal Home Loan Bank borrowings. Federal funds purchased consist primarily of unsecured, overnight funds 
acquired from other financial institutions. Funds are primarily purchased from bankers’ banks and Federal Home Loan banks 
from across the country. There were no wholesale federal funds purchased outstanding at December 31, 2014. Securities 
repurchase agreements generally mature within 90 days and are secured by certain available for sale securities. Federal Home 
Loan Bank borrowings are generally short term and are secured by a blanket pledge of eligible collateral (generally 
unencumbered U.S. Treasury and mortgage-backed securities, 1-4 family residential mortgage loans, multifamily and other 
qualifying commercial real estate loans). Amounts borrowed from the Federal Home Loan Bank of Topeka averaged $1.9 
billion during 2014 and $1.7 billion during 2013.

At December 31, 2014, the estimated unused credit available to the subsidiary bank from collateralized sources was 
approximately $6.9 billion.

70

In 2007, the Bank issued $250 million of subordinated debt due May 15, 2017 to fund the Worth National Bank and First 
United Bank acquisitions and fund continued asset growth. Interest on this debt was based on a fixed rate of 5.75% through 
May 14, 2012 which then converted to a floating rate of three-month LIBOR plus 0.69%. At December 31, 2014, $226 million 
of this subordinated debt remains outstanding.

In 2005, the Bank issued $150 million of 10-year, fixed rate subordinated debt. The cost of this subordinated debt, including 
issuance discounts and hedge loss is 5.56%. The proceeds of this debt were used to repay $95 million of BOK Financial's 
unsecured revolving line of credit and to provide additional capital to support asset growth. At December 31, 2014, $122 
million of this subordinated debt remains outstanding.

The Bank also has a liability related to the repurchase of certain delinquent residential mortgage loans previously sold in 
GNMA mortgage pools. Interest is payable monthly at rates contractually due to investors.

Parent Company and Other Non-Bank Subsidiaries

The primary sources of liquidity for BOK Financial are cash on hand and dividends from the subsidiary bank. Cash on hand at 
December 31, 2014 totaled $511 million. Dividends from the subsidiary bank are limited by various banking regulations to net 
profits, as defined, for the year plus retained profits for the two preceding years. Dividends are further restricted by minimum 
capital requirements. At December 31, 2014, based on the most restrictive limitations as well as management’s internal capital 
policy, the subsidiary bank could declare up to $365 million of dividends without regulatory approval. Upon adoption of the 
Basel III regulatory capital framework in the first quarter of 2015, the dividend capacity of the subsidiary bank will be reduced 
to zero. Dividend constraints may be alleviated through increases in retained earnings, capital issuances or changes in risk 
weighted assets. Future losses or growth in risk weighted assets at the subsidiary bank could also affect its ability to pay 
dividends to the parent company.

The Company has a $100 million senior unsecured 364 day revolving credit facility with Wells Fargo Bank, National 
Association, administrative agent and other commercial banks (“the Credit Facility”). Interest on amounts outstanding under 
the Credit Facility is to be paid at a defined base rate minus 1.25% or LIBOR plus 1.00% based upon the Company's 
option. Interest on amounts borrowed for certain acquisitions converted to a term loan at the Company's option is to be paid at a 
defined base rate minus 1.25% or LIBOR plus 1.25%. A commitment fee equal to 0.20% shall be paid quarterly on the unused 
portion of the credit commitment under the Credit Facility and there are no prepayment penalties. Any amounts outstanding at 
the end of the Credit Facility term shall be converted into a term loan which, except for amounts borrowed for certain 
acquisitions, shall be payable June 5, 2015. The Credit Agreement contains customary representations and warranties, as well 
as affirmative and negative covenants including limits on the Company’s ability to borrow additional funds, make investments 
and sell assets. These covenants also require BOKF to maintain minimum capital levels. No amounts were outstanding under 
the Credit Facility at December 31, 2014 and December 31, 2013, and the Company met all of the covenants.

Our equity capital at December 31, 2014 was $3.3 billion, an increase of $281 million over December 31, 2013. Net income 
less cash dividends paid increased equity $181 million during 2014. In addition, accumulated other comprehensive income 
increased $82 million during 2014 primarily related to the change in net unrealized gains and losses on available for sale 
securities. Capital is managed to maximize long-term value to the shareholders. Factors considered in managing capital include 
projections of future earnings, asset growth and acquisition strategies, and regulatory and debt covenant requirements. Capital 
management may include subordinated debt issuance, share repurchase and stock and cash dividends.

On April 24, 2012, the Board of Directors authorized the Company to purchase up to two million shares of our common stock. 
The specific timing and amount of shares repurchased will vary based on market conditions, regulatory limitations and other 
factors. Repurchases may be made over time in open market or privately negotiated transactions. The repurchase program may 
be suspended or discontinued at any time without prior notice. As of December 31, 2014, the Company has repurchased 
239,496 shares for $14 million under this program. During 2014, 200,000 shares were repurchased at the average price of 
$61.68 per share.

BOK Financial and the subsidiary bank are subject to various capital requirements administered by federal agencies. Failure to 
meet minimum capital requirements can result in certain mandatory and additional discretionary actions by regulators that 
could have a material impact on operations. These capital requirements include quantitative measures of assets, liabilities and 
off-balance sheet items. The capital standards are also subject to qualitative judgments by the regulators.

71

For a banking institution to qualify as well capitalized, its Tier 1, Total and Leverage capital ratios must be at least 6%, 10% 
and 5%, respectively. The Company’s banking subsidiary exceeded the regulatory definitions of well capitalized. The capital 
ratios for BOK Financial on a consolidated basis are presented in Table 32.

Table 32 – Capital Ratios 

Average total equity to average assets

Tangible common equity ratio

Tier 1 common equity ratio

Risk-based capital:

Tier 1 capital

Total capital

Leverage

Well 
Capitalized
Minimums
—

—

—

6.00%

10.00%

5.00%

December 31,

2014

2013

11.47%

10.08%

13.17%

13.33%

14.66%

9.96%

11.00%

9.90%

13.59%

13.77%

15.56%

10.05%

In July 2013, banking regulators issued the final rule revising regulatory capital rules for substantially all U.S. banking 
organizations. The new capital rule was effective for BOK Financial on January 1, 2015. Components of the rule will phase in 
through January 1, 2019. The new capital rule establishes a 7% threshold for the Tier 1 common equity ratio consisting of a 
minimum level plus capital conservation buffer. The Company will elect to exclude unrealized gains and losses from available 
for sale securities from its calculation of Tier 1 capital, consistent with the treatment under current capital rules. BOK 
Financial's Tier 1 common equity ratio based on the existing Basel I standards was 13.17% as of December 31, 2014. Based on 
our interpretation of the new capital rule, our estimated Tier 1 common equity ratio on a fully phased-in basis is approximately 
12.25%, nearly 525 basis points above the 7% regulatory threshold. 

The rule also changes both the Tier 1 risk based capital requirements and the total risk based requirements to a minimum of 6% 
and 8%, respectively, plus a capital conservation buffer of 2.5% totaling 8.5% and 10.5%, respectively. The leverage ratio 
requirement under the rule is 4%. A banking organization which falls below these levels, including the capital conservation 
buffer, would be subject to regulatory restrictions on capital distributions (including but not limited to dividends and share 
repurchases) and executive bonus payments.

Capital resources of financial institutions are also regularly measured by the tangible common shareholders’ equity 
ratio. Tangible common shareholders’ equity is shareholders’ equity as defined by generally accepted accounting principles in 
the United States of America (“GAAP”), including unrealized gains and losses on available for sale securities, less intangible 
assets and equity which does not benefit common shareholders. Equity that does not benefit common shareholders includes 
preferred equity. This non-GAAP measure is a valuable indicator of a financial institution’s capital strength since it eliminates 
intangible assets from shareholders’ equity and retains the effect of unrealized losses on securities and other components of 
accumulated other comprehensive income in shareholders’ equity.

In accordance with the Dodd-Frank Act, the Federal Reserve published regulations that require bank holding companies with 
$10 billion to $50 billion in assets to perform annual capital stress tests. The requirements for annual capital stress tests became 
effective for the Company in the fourth quarter of 2013. Specified results will be made public in June of 2015. The resulting 
capital stress test process may place constraints on capital distributions or increases in required regulatory capital under certain 
circumstances. 

Table 33 following provides a reconciliation of the non-GAAP measures with financial measures defined by GAAP.

72

 
Table 33 – Non-GAAP Measures 
(Dollars in thousands)

Tangible common equity ratio:

Total shareholders' equity

Less: Goodwill and intangible assets, net

Tangible common equity

Total assets

Less: Goodwill and intangible assets, net

Tangible assets

Tangible common equity ratio

Estimated Tier 1 common equity ratio under fully phased-in Basel III:

Tier 1 common equity under existing Basel I

Estimated equity adjustments

Estimated Tier 1 common equity under fully phased-in Basel III

Risk weighted assets under existing Basel I

Estimated risk weighted asset adjustments

Estimated risk weighted assets under fully phased-in Basel III

Estimated Tier 1 common equity under fully phased-in Basel III

Off-Balance Sheet Arrangements

December 31,

2014

2013

$

3,302,179

$

3,020,049

412,156

2,890,023

384,323

2,635,726

29,089,698

27,015,432

412,156

384,323

$

28,677,542

$ 26,631,109

10.08%

9.90%

$

$

$

$

2,804,102

(31,250)

2,772,852

21,290,908

1,338,631

22,629,539

12.25%

See Note 14 to the Consolidated Financial Statements for a discussion of the Company’s significant off-balance sheet 
commitments.

73

 
 
Aggregate Contractual Obligations

BOK Financial has numerous contractual obligations in the normal course of business. These obligations include time deposits 
and other borrowed funds, premises used under various operating leases, commitments to extend credit to borrowers and to 
purchase securities, derivative contracts and contracts for services such as data processing that are integral to our operations. 
Table 34 following summarizes payments due per these contractual obligations at December 31, 2014.

Table 34 – Contractual Obligations as of December 31, 2014
(In thousands)

Time deposits

Other borrowings

Subordinated debentures

Operating lease obligations

Derivative contracts

Data processing services

Total

Loan commitments

Standby letters of credit

Mortgage loans sold with recourse

Alternative investment commitments

Unfunded third-party private equity commitments

Less Than 
1 Year

1 to 3
Years

4 to 5
Years

More Than
5 Years

Total

$

797,625

$

711,981

$

301,478

$

377,521

$

2,188,605

525

126,401

26,012

398,495

13,678

1,050

227,077

42,230

30,073

24,984

1,150

—

28,085

3,495

18,957

15,664

—

104,822

797

1,925

18,389

353,478

201,149

432,860

59,544

$

1,362,736

$

1,037,395

$

353,165

$

500,729

$

3,254,025

$

8,328,416

447,599

179,822

32,970

5,623

Payments on time deposits, other borrowed funds and subordinated debentures include interest which has been calculated from 
rates at December 31, 2014. These obligations may have variable interest rates and actual payments will differ from the 
amounts shown on this table. 

Payments on time deposits are based on contractual maturity dates. These funds may be withdrawn prior to maturity. We may 
charge the customer a penalty for early withdrawal.

Operating lease commitments generally represent real property we rent for branch offices, corporate offices and operations 
facilities. Payments presented represent the minimum lease payments and exclude related costs such as utilities and property 
taxes.

Obligations under derivative contracts are used in customer hedging programs. As previously discussed, we have entered into 
derivative contracts which are expected to substantially offset the cash payments due on these obligations. Amounts shown in 
the table exclude $78 million of cash margin which secures our obligations under these contracts.

We also have obligations with respect to employee benefit plans. See Notes 11 to the Consolidated Financial Statements for 
additional information about our employee benefit plans.

Data processing and communications contracts represent the minimum obligations under the contracts. Additional payments 
that are based on the volume of transactions processed are excluded.

Loan commitments represent legally binding obligations to provide financing to our customers. Some of these commitments 
are expected to expire before being drawn upon and the total commitment amounts do not necessarily represent future cash 
requirements. Approximately $1.6 billion of the loan commitments expire within one year.

74

The Company has funded $121 million and has commitments to fund an additional $33 million for various alternative 
investments. Alternative investments generally consist of limited partnership interests in or loans to entities that invest in low 
income housing or economic development projects, distressed assets, energy development, venture capital and other 
activities. The Company is prohibited by banking regulations from controlling or actively managing the activities of these 
investments. Legally binding commitments to fund alternative investments are recognized as liabilities in the consolidated 
financial statements.

An indirect wholly-owned subsidiary of the Company is general partner of two private equity funds and has contingent 
obligations to make additional investments totaling $5.6 million as of December 31, 2014. These commitments, which are 
included in unfunded third-party private equity commitments, generally reflect customer investment obligations. We do not 
recognize contingent commitments to fund investments that are primarily customer obligations as liabilities in the consolidated 
financial statements.

Recently Issued Accounting Standards

See Note 1 of the consolidated financial statements for disclosure of newly adopted and pending accounting standards.

This report contains forward-looking statements that are based on management's beliefs, assumptions, current expectations, 
estimates, and projections about BOK Financial, the financial services industry and the economy in general. Words such as 
“anticipates,” “believes,” ”estimates,” “expects,” “forecasts,” “plans,” “projects,” variations of such words and similar 
expressions are intended to identify such forward-looking statements. Management judgments relating to and discussion of the 
provision and allowance for loan losses and accrual for off-balance sheet credit risk, allowance for uncertain tax positions and 
accruals for loss contingencies involve judgments as to expected events and are inherently forward-looking 
statements. Assessments that BOK Financial's acquisitions and other growth endeavors will be profitable are necessary 
statements of belief as to the outcome of future events, based in part on information provided by others that BOK Financial has 
not independently verified. These statements are not guarantees of future performance and involve certain risks, uncertainties 
and assumptions that are difficult to predict with regard to timing, extent, likelihood and degree of occurrence. Therefore, 
actual results and outcomes may materially differ from what is expressed, implied, or forecasted in such forward-looking 
statements. Internal and external factors that might cause such a difference include, but are not limited to: (1) the ability to fully 
realize expected cost savings from mergers within the expected time frames, (2) the ability of other companies on which BOK 
Financial relies to provide goods and services in a timely and accurate manner, (3) changes in interest rates and interest rate 
relationships, (4) demand for products and services, (5) the degree of competition by traditional and nontraditional competitors, 
(6) changes in banking regulations, tax laws, prices, levies, and assessments, (7) the impact of technological advances and (8) 
trends in customer behavior as well as their ability to repay loans. BOK Financial and its affiliates undertake no obligation to 
update, amend, or clarify forward-looking statements, whether as a result of new information, future events or otherwise.

Legal Notice

As used in this report, the term “BOK Financial” and such terms as “the Company,” “the Corporation,” “our,” “we” and “us” 
may refer to one or more of the consolidated subsidiaries or all of them taken as a whole. All these terms are used for 
convenience only and are not intended as a precise description of any of the separate companies, each of which manages its 
own affairs.

75

ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market Risk

Market risk is a broad term for the risk of economic loss due to adverse changes in the fair value of a financial 
instrument. These changes may be the result of various factors, including interest rates, foreign exchange rates, commodity 
prices or equity prices. Financial instruments that are subject to market risk can be classified either as held for trading or held 
for purposes other than trading. Market risk excludes changes in fair value due to credit of the individual issuers of financial 
instruments.

BOK Financial is subject to market risk primarily through the effect of changes in interest rates on both its assets held for 
purposes other than trading and trading assets. The effects of other changes, such as foreign exchange rates, commodity prices 
or equity prices do not pose significant market risk to BOK Financial. BOK Financial has no material investments in assets that 
are affected by changes in foreign exchange rates or equity prices. Energy and agricultural product derivative contracts, which 
are affected by changes in commodity prices, are matched against offsetting contracts as previously discussed.

The Asset/Liability Committee is responsible for managing market risk in accordance with policy guidelines established by the 
Board of Directors. The Committee monitors projected variation in net interest revenue, net interest income and economic 
value of equity due to specified changes in interest rates. The internal policy limit for net interest revenue variation is a 
maximum decline of 5% to an up or down 200 basis point change over twelve months. These guidelines also set maximum 
levels for short-term borrowings, short-term assets, public funds and brokered deposits and establish minimum levels for 
unpledged assets, among other things. Compliance with these internal guidelines is reviewed monthly.

Interest Rate Risk – Other than Trading

As previously noted in the Net Interest Revenue section of this report, management has implemented strategies to manage the 
Company’s balance sheet to have relatively limited exposure to changes in interest rates over a twelve-month period. The 
effectiveness of these strategies in managing the overall interest rate risk is evaluated through the use of an asset/liability 
model. BOK Financial performs a sensitivity analysis to identify more dynamic interest rate risk exposures, including 
embedded option positions, on net interest revenue, net income and economic value of equity. A simulation model is used to 
estimate the effect of changes in interest rates on the Company's performance across multiple interest rate scenarios. While the 
current internal policy limit for net interest revenue variation is a maximum decline of 5% or 200 basis points change over 
twelve months, the results of a 200 basis point decrease in interest rates in the current low-rate environment are not meaningful. 
We report the effect of a 50 basis point decrease in the interim.

The Company’s primary interest rate exposures include the Federal Funds rate, which affects short-term borrowings, and the 
prime lending rate and LIBOR, which are the basis for much of the variable rate loan pricing. Additionally, residential 
mortgage rates directly affect the prepayment speeds for residential mortgage-backed securities and mortgage servicing 
rights. Derivative financial instruments and other financial instruments used for purposes other than trading are included in this 
simulation. In addition, the impact on the level and composition of demand deposit accounts and other core deposit balances 
resulting from a significant increase in short-term market interest rates and the overall interest rate environment is likely to be 
material. The simulation incorporates assumptions regarding the effects of such changes based on a combination of historical 
analysis and expected behavior. The impact of planned growth and new business activities is factored into the simulation 
model. The effects of changes in interest rates on the value of mortgage servicing rights are excluded from Table 35 due to the 
extreme volatility over such a large rate range and our active risk management approach for that asset. The effects of interest 
rate changes on the value of mortgage servicing rights and financial instruments identified as economic hedges are presented in 
Note 7 to the Consolidated Financial Statements.

The simulations used to manage market risk are based on numerous assumptions regarding the effects of changes in interest 
rates on the timing and extent of re-pricing characteristics, future cash flows and customer behavior. These assumptions are 
inherently uncertain and, as a result, the model cannot precisely estimate net interest revenue, net income or economic value of 
equity or precisely predict the impact of higher or lower interest rates on net interest revenue, net income or economic value of 
equity. Actual results will differ from simulated results due to timing, magnitude and frequency of interest rate changes, market 
conditions and management strategies, among other factors.

76

 
 
Table 35 – Interest Rate Sensitivity
(Dollar in thousands)

200 bp Increase

50 bp Decrease

2014

2013

2014

2013

Anticipated impact over the next twelve months on net interest revenue

$

(5,046)

$

(16,625)

$ (18,617)

$

(11,361)

(0.70)%

(2.38)%

(2.58)%

(1.63)%

In order to better position the bank's balance sheet for an environment of increasing longer-term interest rates, we pro-actively 
reduced the available for sale securities portfolio by $1.2 billion during 2014 to $9.0 billion at December 31, 2014, reducing the 
Company's liability sensitivity from (2.38)% at December 31, 2013 to (0.70)% at December 31, 2014.

Trading Activities

BOK Financial enters into trading activities both as an intermediary for customers and for its own account. As an intermediary, 
BOK Financial will take positions in securities, generally residential mortgage-backed securities, government agency securities 
and municipal bonds. These securities are purchased for resale to customers, which include individuals, corporations, 
foundations and financial institutions. On a limited basis, BOK Financial may also take trading positions in U.S. Treasury 
securities, residential mortgage-backed securities, and municipal bonds to enhance returns on its securities portfolios. Both of 
these activities involve interest rate, liquidity and price risk. BOKF Financial has an insignificant exposure to foreign exchange 
risk and does not take positions in commodity derivatives.

A variety of methods are used to manage the interest rate risk of trading activities. These methods include daily marking of all 
positions to market value, independent verification of inventory pricing, and position limits for each trading activity. Hedges in 
either the futures or cash markets may be used to reduce the risk associated with some trading programs.

Management uses a Value at Risk (“VaR”) methodology to measure the market risk due to changes in interest rates inherent in 
its trading activities. VaR is calculated based upon historical simulations over the past five years using a variance/covariance 
matrix of interest rate changes, a 10 business day holding period and a 99% confidence interval. It represents an amount of 
market loss that is likely to be exceeded in only one out of every 100 two-week periods. Trading positions are managed within 
guidelines approved by the Board of Directors. These guidelines limit the VaR to $7.3 million. There were no instances of VaR 
being exceeded during the years ended December 31, 2014 and 2013. At December 31, 2014, there were no trading positions 
for the purposes of enhancing returns on the Company's securities portfolio.

The average, high and low VaR amounts for the years ended December 31, 2014 and 2013 are as follows in Table 36.

Table 36 –Value at Risk (VaR) 
(In thousands)

Average

High

Low

Year Ended December 31,

2014

2013

2012

$

1,987

$

2,785

$

3,868

479

5,826

261

3,212

6,695

1,075

77

 
 
 
ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Report of Management on Financial Statements

Management of BOK Financial is responsible for the preparation, integrity and fair presentation of the consolidated financial 
statements included in this annual report. The consolidated financial statements have been prepared in accordance with 
accounting principles generally accepted in the United States and necessarily include some amounts that are based on our best 
estimates and judgments.

Management, under the supervision of the Chief Executive Officer and the Chief Financial Officer, conducted an assessment of 
internal control over financial reporting as of December 31, 2014. Internal control over financial reporting is a process designed 
to provide reasonable assurance regarding the reliability of financial reporting and the preparation of the Company’s 
consolidated financial statements for external purposes in accordance with accounting principles generally accepted in the 
United States. In establishing internal control over financial reporting, management assesses risk and designs controls to 
prevent or detect financial reporting misstatements that may be consequential to a reader. Management also assesses the impact 
of any internal control deficiencies and oversees efforts to improve internal control over financial reporting. Because of 
inherent limitations, it is possible that internal controls may not prevent or detect misstatements, and it is possible that internal 
controls may vary over time based on changing conditions. There have been no material changes in internal controls 
subsequent to December 31, 2014.

The Audit Committee, consisting entirely of independent directors, meets regularly with management, internal auditors and the 
independent registered public accounting firm, Ernst & Young LLP, regarding management’s assessment of internal control 
over financial reporting.

Report of Management on Internal Control over Financial Reporting

Management is responsible for establishing and maintaining adequate internal control over financial reporting and for assessing 
the effectiveness of internal control over financial reporting, as such term is defined in Exchange Act Rules 13a-15(f) and 
15d-15(f), as amended. Management has assessed the effectiveness of the Company’s internal control over financial reporting 
based on the criteria established in “Internal Control – Integrated Framework,” issued by the Committee of Sponsoring 
Organizations (“COSO”) of the Treadway Commission in 2013. Based on that assessment and criteria, management has 
determined that the Company maintained effective internal control over financial reporting as of December 31, 2014.

Ernst & Young LLP, the independent registered public accounting firm that audited the consolidated financial statements of the 
Company included in this annual report has issued an audit report on the effectiveness of the Company’s internal control over 
financial reporting as of December 31, 2014. Their report, which expresses unqualified opinion on the effectiveness of the 
Company’s internal control over financial reporting as of December 31, 2014, is included in this annual report.

78

Report of Independent Registered Public Accounting Firm

The Board of Directors and Shareholders of BOK Financial Corporation

We have audited the accompanying consolidated balance sheets of BOK Financial Corporation ("the Company") as of 
December 31, 2014 and 2013, and the related consolidated statements of earnings, comprehensive income, changes in equity, 
and cash flows for each of the three years in the period ended December 31, 2014. These financial statements are the 
responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on 
our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial 
statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and 
disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates 
made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a 
reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial 
position of BOK Financial Corporation at December 31, 2014 and 2013, and the consolidated results of its operations and its 
cash flows for each of the three years in the period ended December 31, 2014, in conformity with U.S. generally accepted 
accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States), BOK Financial Corporation's internal control over financial reporting as of December 31, 2014, based on criteria 
established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway 
Commission (2013 framework) and our report dated February 27, 2015 expressed an unqualified opinion thereon.

/s/ Ernst & Young LLP

Tulsa, Oklahoma
February 27, 2015 

79

Report of Independent Registered Public Accounting Firm

The Board of Directors and Shareholders of BOK Financial Corporation

We have audited BOK Financial Corporation’s ("the Company") internal control over financial reporting as of December 31, 
2014, based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (2013 framework) (the COSO criteria). BOK Financial Corporation’s management 
is responsible for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of 
internal control over financial reporting included in the accompanying Report of Management on Internal Control over 
Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting 
based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal 
control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of 
internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and 
operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered 
necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, BOK Financial Corporation maintained, in all material respects, effective internal control over financial 
reporting as of December 31, 2014, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), 
the consolidated balance sheets of BOK Financial Corporation as of December 31, 2014 and 2013, and the related consolidated 
statements of earnings, comprehensive income, changes in equity, and cash flows for each of the three years in the period ended 
December 31, 2014 and our report dated February 27, 2015 expressed an unqualified opinion thereon.

/s/ Ernst & Young LLP

Tulsa, Oklahoma
February 27, 2015 

80

Consolidated Statements of Earnings

(In thousands, except share and per share data)
Interest revenue
Loans
Residential mortgage loans held for sale
Trading securities
Taxable securities
Tax-exempt securities

Total investment securities

Taxable securities
Tax-exempt securities

Total available for sale securities

Fair value option securities
Restricted equity securities
Interest-bearing cash and cash equivalents

Total interest revenue

Interest expense
Deposits
Borrowed funds
Subordinated debentures
Total interest expense

Net interest revenue
Provision for credit losses
Net interest revenue after provision for credit losses
Other operating revenue
Brokerage and trading revenue
Transaction card revenue
Fiduciary and asset management revenue
Deposit service charges and fees
Mortgage banking revenue
Bank-owned life insurance
Other revenue
Total fees and commissions
Loss on assets, net
Gain (loss) on derivatives, net
Gain (loss) on fair value option securities, net
Change in fair value of mortgage servicing rights
Gain on available for sale securities, net
Total other-than-temporary impairment losses
Portion of loss recognized in (reclassified from) other comprehensive income
Net impairment losses recognized in earnings
Total other operating revenue
Other operating expense
Personnel
Business promotion
Charitable contributions to BOKF Foundation
Professional fees and services
Net occupancy and equipment
Insurance
Data processing and communications
Printing, postage and supplies
Net losses and operating expenses of repossessed assets
Amortization of intangible assets
Mortgage banking costs
Other expense
Total other operating expense
Net income before taxes
Federal and state income taxes
Net income
Net income attributable to non-controlling interests
Net income attributable to BOK Financial Corporation shareholders
Earnings per share:

Basic
Diluted

Average shares used in computation:

Basic
Diluted

Dividends declared per share
See accompanying notes to consolidated financial statements.

81

Year Ended December 31,
2013

2012

2014

$

$

$
$

$

502,753
10,143
1,945
13,183
5,708
18,891
182,923
2,184
185,107
3,611
7,040
2,749
732,239

50,683
7,672
8,690
67,045
665,194
—
665,194

134,437
123,689
115,652
90,911
109,093
9,086
38,451
621,319
(6,346)
2,776
10,189
(16,445)
1,539
(373)
—
(373)
612,659

476,931
26,649
4,267
44,440
77,232
18,578
117,049
13,518
6,019
3,965
29,881
28,993
847,522
430,331
134,852
295,479
3,044
292,435

4.23
4.22

68,394,194
68,544,770
1.62

$

$

$
$

$

498,600
8,505
1,962
14,260
4,781
19,041
204,830
2,380
207,210
3,907
5,071
1,075
745,371

55,564
6,589
8,741
70,894
674,477
(27,900)
702,377

125,478
116,823
96,082
95,110
121,934
10,155
38,262
603,844
(925)
(4,367)
(15,212)
22,720
10,720
(2,574)
266
(2,308)
614,472

505,225
22,598
2,062
32,552
69,773
16,122
106,075
13,885
5,160
3,428
31,088
32,652
840,620
476,229
157,298
318,931
2,322
316,609

4.61
4.59

67,988,897
68,205,519
1.54

$

$

$
$

$

513,429
8,185
1,419
16,848
3,577
20,425
237,226
2,487
239,713
8,464
2,291
945
794,871

67,013
6,531
13,778
87,322
707,549
(22,000)
729,549

126,930
107,985
80,053
98,917
169,302
11,089
34,604
628,880
(1,415)
(301)
9,230
(9,210)
33,845
(1,144)
(6,207)
(7,351)
653,678

491,033
23,338
2,062
34,015
66,726
15,356
98,904
14,228
20,528
2,927
44,334
26,912
840,363
542,864
188,740
354,124
2,933
351,191

5.15
5.13

67,684,043
67,964,940

2.47                     

Consolidated Statements of Comprehensive Income
(In thousands)

Net income

Other comprehensive income (loss) before income taxes:

Net change in unrealized gain (loss)

Reclassification adjustments included in earnings:

Year Ended December 31,

2014

2013

2012

$

295,479

$

318,931

$

354,124

136,775

(275,945)

66,197

Interest revenue, Investments securities, Taxable securities

(1,216)

(3,210)

(6,601)

Interest expense, Subordinated debentures

Net impairment losses recognized in earnings

Gain on available for sale securities, net

Other comprehensive income (loss), before income taxes

Federal and state income taxes

Other comprehensive income (loss), net of income taxes

Comprehensive income

Comprehensive income attributable to non-controlling interests

296

373

262

2,308

(1,539)

(10,720)

134,689

(287,305)

(52,393)

111,762

82,296

377,775

3,044

(175,543)

143,388

2,322

453

7,351

(33,845)

33,555

(12,614)

20,941

375,065

2,933

Comprehensive income attributable to BOK Financial Corp. shareholders

$

374,731

$

141,066

$

372,132

See accompanying notes to consolidated financial statements.

82

 
 
 
 
 
 
Consolidated Balance Sheets

(In thousands, except share data)

Assets
Cash and due from banks
Interest-bearing cash and cash equivalents
Trading securities
Investment securities (fair value:  2014 – $673,626; 2013 – $687,127)
Available for sale securities
Fair value option securities
Restricted equity securities
Residential mortgage loans held for sale
Loans
Allowance for loan losses
Loans, net of allowance
Premises and equipment, net
Receivables
Goodwill
Intangible assets, net
Mortgage servicing rights
Real estate and other repossessed assets, net of allowance (2014 – $22,937; 2013  – $24,195)
Derivative contracts
Cash surrender value of bank-owned life insurance
Receivable on unsettled securities sales
Other assets

Total assets

Liabilities and Equity
Liabilities:
Noninterest-bearing demand deposits
Interest-bearing deposits:

Transaction
Savings
Time
Total deposits
Funds purchased
Repurchase agreements
Other borrowings
Subordinated debentures
Accrued interest, taxes and expense
Derivative contracts
Due on unsettled securities purchases
Other liabilities

Total liabilities
Shareholders' equity:
Common stock ($.00006 par value; 2,500,000,000 shares authorized; shares issued and outstanding: 2014 – 

74,003,754; 2013 – 73,163,275)

Capital surplus
Retained earnings
Treasury stock (shares at cost:  2014 – 4,890,018; 2013 – 4,304,782)
Accumulated other comprehensive income (loss)

Total shareholders’ equity

Non-controlling interests
Total equity
Total liabilities and equity

See accompanying notes to consolidated financial statements.

83

December 31,

2014

2013

550,576
1,925,266
188,700
652,360
8,978,945
311,597
141,494
304,182
14,208,037
(189,056)
14,018,981
273,833
132,408
377,780
34,376
171,976
101,861
361,874
293,978
74,259
195,252
29,089,698

$

$

512,931
574,282
91,616
677,878
10,147,162
167,125
85,240
200,546
12,792,264
(185,396)
12,606,868
277,849
117,126
359,759
24,564
153,333
92,272
265,012
284,801
17,174
359,894
27,015,432

8,066,357

$

7,316,277

10,114,355
351,431
2,608,716
21,140,859
57,031
1,187,489
2,133,774
347,983
120,211
354,554
290,540
121,051
25,753,492

9,934,051
323,006
2,695,993
20,269,327
868,081
813,454
1,040,353
347,802
194,870
247,185
45,740
133,647
23,960,459

4

954,644
2,530,837
(239,979)
56,673
3,302,179
34,027
3,336,206
29,089,698

$

4

898,586
2,349,428
(202,346)
(25,623)
3,020,049
34,924
3,054,973
27,015,432

$

$

$

$

 
 
 
 
 
 
 
 
Consolidated Statements of Changes in Equity

(In thousands)

Common Stock

Shares

Amount

Capital
Surplus

Retained
Earnings

Treasury Stock

Shares

Amount

Accumulated
Other
Comprehensive
Income (Loss)

Total
Shareholders’
Equity

Non-
Controlling
Interests

Total
Equity

$818,817

$1,953,332

3,380

$(150,664) $

128,979

$

2,750,468

$

36,184

$2,786,652

—

351,191

2,933

354,124

20,941

20,941

—

—

1,645

1,645

(4,941)

(4,941)

859,278

2,137,541

4,088

(188,883)

149,920

2,957,860

35,821

2,993,681

—

316,609

2,322

318,931

(175,543)

(175,543)

Balance, December 31, 2011

71,533

$

Net income

Other comprehensive

income

Repurchase of common

stock

Issuance of shares for equity

compensation, net

Tax effect from equity
compensation, net

Share-based compensation

Cash dividends on common

stock

Acquisition of non-

controlling interest

Capital calls and

distributions, net

—

—

—

882

—

—

—

—

—

Balance, December 31, 2012

72,415

Net income

Other comprehensive loss

Repurchase of common

stock

Issuance of shares for equity

compensation, net

Tax effect from equity
compensation, net

Share-based compensation

Cash dividends on common

stock

Capital calls and

distributions, net

—

—

—

748

—

—

—

—

Balance, December 31, 2013

73,163

Net income

Other comprehensive

income

Repurchase of common

stock

Issuance of shares for equity

compensation, net

Tax effect from equity
compensation, net

Share-based compensation

Issuance of shares in

settlement of deferred
compensation, net

Cash dividends on common

stock

Capital calls and

distributions, net

—

—

—

510

—

—

331

—

—

4

—

—

—

—

—

—

—

—

—

4

—

—

—

—

—

—

—

—

4

—

—

—

—

—

—

—

—

—

—

—

—

32,311

120

8,030

—

—

—

351,191

—

—

—

—

—

(166,982)

—

—

—

—

—

—

384

(20,558)

324

(17,661)

—

—

—

—

—

—

—

—

—

—

—

—

—

30,029

2,210

7,069

316,609

—

—

—

—

—

—

—

(104,722)

—

—

—

—

—

—

—

217

(13,463)

—

—

—

—

—

—

—

—

—

—

—

16,632

8,258

9,680

292,435

—

—

—

—

—

—

—

—

—

200

(12,337)

183

(12,160)

—

—

—

—

21,488

—

202

(13,136)

—

—

(111,026)

—

—

—

—

—

—

—

—

—

—

—

20,941

(20,558)

14,650

120

8,030

(166,982)

—

—

—

—

—

—

(175,543)

—

16,566

2,210

7,069

(104,722)

—

—

—

—

—

—

—

82,296

(12,337)

4,472

8,258

9,680

8,352

(111,026)

(20,558)

14,650

120

8,030

(166,982)

—

16,566

2,210

7,069

(104,722)

(12,337)

4,472

8,258

9,680

8,352

(111,026)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

898,586

2,349,428

4,305

(202,346)

(25,623)

3,020,049

34,924

3,054,973

—

(3,219)

(3,219)

—

292,435

3,044

295,479

82,296

82,296

Balance, December 31, 2014

74,004

$

4

$954,644

$2,530,837

4,890

$(239,979) $

56,673

$

3,302,179

$

34,027

$3,336,206

See accompanying notes to consolidated financial statements.

84

—

(3,941)

(3,941)

 
 
 
 
 
 
 
 
 
Consolidated Statements of Cash Flows

(In thousands)

Cash Flows From Operating Activities:
Net income
Adjustments to reconcile net income to net cash provided by (used in) operating activities:

Provision for credit losses
Change in fair value of mortgage servicing rights
Net unrealized losses (gains) from derivatives
Tax effect from equity compensation, net
Change in bank-owned life insurance
Share-based compensation
Depreciation and amortization
Net amortization of securities discounts and premiums
Net realized losses (gains) on financial instruments and other assets
Net gain on mortgage loans held for sale
Mortgage loans originated for resale
Proceeds from sale of mortgage loans held for resale
Capitalized mortgage servicing rights
Change in trading and fair value option securities
Change in receivables
Change in other assets
Change in accrued interest, taxes and expense
Change in other liabilities

Net cash provided by (used in) operating activities
Cash Flows From Investing Activities:

Proceeds from maturities or redemptions of investment securities
Proceeds from maturities or redemptions of available for sale securities
Purchases of investment securities
Purchases of available for sale securities
Proceeds from sales of available for sale securities
Change in receivables on unsettled securities sales
Loans originated net of principal collected
Net proceeds from (payments on) derivative asset contracts
Acquisitions, net of cash acquired
Proceeds from disposition of assets
Purchases of assets
Net cash provided by (used in) investing activities

Cash Flows From Financing Activities:

Net change in demand deposits, transaction deposits and savings accounts
Net change in time deposits
Net change in other borrowings
Repayment of subordinated debentures
Net payments or proceeds on derivative liability contracts
Net change in derivative margin accounts
Change in amount due on unsettled security purchases
Issuance of common and treasury stock, net
Sale of non-controlling interest
Tax effect from equity compensation, net
Repurchase of common stock
Dividends paid

Net cash provided by (used in) financing activities
Net increase (decrease) in cash and cash equivalents
Cash and cash equivalents at beginning of period
Cash and cash equivalents at end of period

Cash paid for interest
Cash paid for taxes
Net loans transferred to real estate and other repossessed assets
Residential mortgage loans guaranteed by U.S. government agencies that became

eligible for repurchase during the year

Conveyance of other real estate owned guaranteed by U.S. government agencies
Issuance of shares in settlement of deferred compensation, net
See accompanying notes to consolidated financial statements.

85

2014

Year Ended
2013

2012

$

295,479

$

318,931

$

354,124

—
16,445
(6,495)
(8,258)
(9,086)
9,680
56,032
57,202
(1,362)
(62,053)
(4,484,394)
4,441,819
(54,413)
(243,265)
(7,103)
77,907
(115,772)
1,007
(36,630)

63,258
1,635,533
(44,723)
(3,045,077)
2,664,740
(57,085)
(1,346,995)
(247,726)
(21,898)
273,271
(307,318)
(434,020)

958,809
(87,277)
511,776
—
257,439
84,365
244,800
4,472
—
8,258
(12,337)
(111,026)
1,859,279
1,388,629
1,087,213
2,475,842

65,721
67,199
79,464

144,630
44,963
8,352

$

$
$
$

$
$
$

(27,900)
(22,720)
16,256
(2,210)
(10,155)
7,069
53,261
62,274
(12,586)
(84,403)
(4,081,390)
4,254,151
(49,431)
237,581
(3,122)
76,257
18,192
(13,735)
736,320

143,445
2,650,045
(326,815)
(4,287,146)
2,436,093
193,878
(441,474)
59,390
(7,500)
229,405
(212,292)
437,029

(637,734)
(271,999)
(111,905)
—
(64,724)
51,646
(251,713)
16,566
—
2,210
—
(104,722)
(1,372,375)
(199,026)
1,286,239
1,087,213

69,830
132,176
86,868

$

$
$
$

127,572
43,901

$
$
— $

(22,000)
9,210
(984)
(120)
(11,089)
8,030
54,935
87,769
(15,097)
(120,599)
(3,708,350)
3,731,830
(42,191)
226,144
9,244
10,999
23,424
(3,729)
591,550

111,511
4,456,363
(172,327)
(7,334,843)
1,744,662
(135,901)
(1,077,075)
(13,273)
(23,615)
170,907
(94,756)
(2,368,347)

2,830,470
(413,990)
210,607
(53,705)
(7,560)
39,237
(355,918)
14,650
300
120
(20,558)
(166,982)
2,076,671
299,874
986,365
1,286,239

90,137
158,703
133,502

121,432
89,223
—

$

$
$
$

$
$
$

 
Notes to Consolidated Financial Statements

(1) Significant Accounting Policies

Basis of Presentation

The Consolidated Financial Statements of BOK Financial Corporation (“BOK Financial” or “the Company”) have been 
prepared in conformity with accounting principles generally accepted in the United States ("U.S. GAAP"), including 
interpretations of U.S. GAAP issued by federal banking regulators and general practices of the banking industry. The 
consolidated financial statements include the accounts of BOK Financial and its subsidiaries, principally BOKF, NA (“the 
Bank”), BOSC, Inc., The Milestone Group, Inc. and Cavanal Hill Investment Management, Inc. All significant intercompany 
transactions are eliminated in consolidation. Certain prior year amounts have been reclassified to conform to the current year 
presentation.

The consolidated financial statements include the assets, liabilities, non-controlling interests and results of operations of 
variable interest entities (“VIEs”) when BOK Financial is determined to be the primary beneficiary. Variable interest entities 
are generally defined as entities that either do not have sufficient equity to finance their activities without support from other 
parties or whose equity investors lack a controlling financial interest. See additional discussion of variable interest entities at 
Note 14 following.

Nature of Operations

BOK Financial, through its subsidiaries, provides a wide range of financial services to commercial and industrial customers, 
other financial institutions, municipalities, and consumers. These services include depository and cash management; lending 
and lease financing; mortgage banking; securities brokerage, trading and underwriting; and personal and corporate trust.

The Bank operates as Bank of Oklahoma primarily in Tulsa and Oklahoma City metropolitan areas of the state of Oklahoma 
and Bank of Texas primarily in the Dallas, Fort Worth and Houston metropolitan areas of the state of Texas. In addition, the 
Bank does business as Bank of Albuquerque in Albuquerque, New Mexico; Colorado State Bank and Trust in Denver, 
Colorado; Bank of Arizona in Phoenix, Arizona; Bank of Kansas City in Kansas City, Missouri/Kansas and Bank of Arkansas 
in Northwest Arkansas. The Bank also operates the TransFund electronic funds network.

Use of Estimates

Preparation of BOK Financial's consolidated financial statements requires management to make estimates of future economic 
activities, including loan collectability, prepayments and cash flows from customer accounts. These estimates are based upon 
current conditions and information available to management. Actual results may differ significantly from these estimates.

Acquisitions

Assets and liabilities acquired, including identifiable intangible assets, are recorded at fair value on the acquisition date. The 
purchase price includes consideration paid at closing and the estimated fair value of contingent consideration that will be paid 
in the future, subject to achieving defined performance criteria. Goodwill is recognized as the excess of the purchase price over 
the net fair value of assets acquired and liabilities assumed. The Consolidated Statements of Earnings include the results of 
operations from the acquisition date.

Goodwill and Intangible Assets

Goodwill and intangible assets generally result from business combinations and are evaluated for each of BOK Financial's 
reporting units for impairment annually or more frequently if conditions indicate impairment. The evaluation of possible 
impairment of goodwill and intangible assets involves significant judgment based upon short-term and long-term projections of 
future performance.

86

 
 
 
Reporting units are defined by the Company as significant lines of business within each operating segment. This definition is 
consistent with the manner in which the chief operating decision maker assesses the performance of the Company and makes 
decisions concerning the allocation of resources. The Company qualitatively assesses whether it is more likely than not that the 
fair value of the reporting units are less than their carrying value. This assessment includes consideration of relevant events and 
circumstances including but not limited to macroeconomic conditions, industry and market conditions, the financial and stock 
performance of the Company and other relevant factors. Quantitative analysis may be undertaken to support the qualitative 
assessment. The fair value of BOK Financial's reporting units is estimated by the discounted future earnings method. Income 
growth is projected for each reporting unit and a terminal value is computed. This projected income stream is converted to 
current fair value by using a discount rate that reflects a rate of return required by a willing buyer. Assumptions used to 
determine the fair value of the reporting units are compared to observable inputs, such as the market value of BOK Financial 
common stock. However, determination of the fair value of individual reporting units requires the use of significant 
unobservable inputs. There have been no changes in the techniques used to evaluate the carrying value of goodwill.

Intangible assets are generally composed of customer relationships, naming rights, non-compete agreements and core deposit 
premiums. They are amortized using accelerated or straight-line methods, as appropriate, over the estimated benefit periods. 
These periods range from 3 years to 20 years. The net book values of identifiable intangible assets are evaluated for impairment 
when economic conditions indicate impairment may exist.

Cash Equivalents

Due from banks, funds sold (generally federal funds sold for one day), resell agreements (which generally mature within one to 
30 days) and investments in money market funds are considered cash equivalents.

Securities

Securities are identified as trading, investment (held to maturity) or available for sale at the time of purchase based upon the 
intent of management, liquidity and capital requirements, regulatory limitations and other relevant factors. Trading securities, 
which are acquired for profit through resale, are carried at fair value with unrealized gains and losses included in current period 
earnings. Investment securities are carried at amortized cost. Amortization is computed by methods that approximate level yield 
and is adjusted for changes in prepayment estimates. Securities identified as available for sale are carried at fair value. 
Unrealized gains and losses are recorded, net of deferred income taxes, as accumulated other comprehensive income in 
shareholders' equity. Available for sale securities are separately identified as pledged to creditors if the creditor has the right to 
sell or re-pledge the collateral.

The purchase or sale of securities is recognized on a trade date basis. Realized gains and losses on sales of securities are based 
upon specific identification of the security sold. A receivable or payable is recognized for subsequent transaction settlement. 
BOK Financial will periodically commit to purchase to-be-announced residential mortgage-backed securities. These 
commitments are carried at fair value if they are considered derivative contracts. Investment securities may be sold or 
transferred to trading or available for sale classification in certain limited circumstances specified in generally accepted 
accounting principles. Securities meeting certain criteria may also be transferred from the available for sale classification to the 
investment securities portfolio at fair value on the date of transfer. The unrealized gain or loss at the date of transfer is retained 
in accumulated other comprehensive income and in the carrying value of the investment securities portfolio. Such amounts are 
amortized over the estimated remaining life of the security as an adjustment to yield, offsetting the related amortization of the 
premium or accretion of the discount on the transferred securities.

On a quarterly basis, the Company performs separate evaluations of impaired debt investment and available for sale securities 
and equity available for sale securities to determine if the decline in fair value below the amortized cost is other-than-
temporary.

For debt securities, management determines whether it intends to sell or if it is more likely than not that it will be required to 
sell impaired securities. This determination considers current and forecasted liquidity requirements and securities portfolio 
management. If the Company intends to sell or it is more likely than not that it will be required to sell the impaired debt 
security, a charge is recognized against earnings for the entire unrealized loss. For all impaired debt securities for which there is 
no intent or expected requirement to sell, the evaluation considers all available evidence to assess whether it is more likely than 
not that all amounts due would not be collected according to the security's contractual terms. Any expected credit loss due to 
the inability to collect all amounts due according to the security's contractual terms is recognized as a charge against 
earnings. Any remaining unrealized loss related to other factors would be recognized in other comprehensive income, net of 
taxes.

87

 
 
 
 
For equity securities, management evaluates various factors including cause, severity and duration of the decline in value of the 
security and prospects for recovery, as well as the Company's intent and ability not to sell the security until the fair value 
exceeds amortized cost. If an unrealized loss is determined to be other-than-temporary, a charge is recognized against earnings 
for the difference between the security's amortized cost and fair value.

BOK Financial has elected to carry certain non-trading securities at fair value with changes in fair value recognized in current 
period income. These securities are held with the intent that gains or losses will offset changes in the fair value of mortgage 
servicing rights or certain derivative instruments.

Restricted equity securities represent equity interests the Company is required to hold in the Federal Reserve Banks and Federal 
Home Loan Banks. Restricted equity securities are carried at cost as theses securities do not have a readily determined fair 
value because ownership of these shares is restricted and they lack a market.

Derivative Instruments

Derivative instruments may be used by the Company as part of its interest rate risk management programs or may be offered to 
customers. All derivative instruments are carried at fair value. The determination of fair value of derivative instruments 
considers changes in interest rates, commodity prices and foreign exchange rates. Credit risk is also considered in determining 
fair value. Deterioration in the credit rating of customers or other counterparties reduces the fair value of asset 
contracts. Deterioration of our credit rating to below investment grade or the credit ratings of other counterparties could 
decrease the fair value of our derivative liabilities. Changes in fair value are generally reported in income as they occur.

Derivative instruments used to manage interest rate risk consist primarily of interest rate swaps. These contracts modify the 
interest income or expense of certain assets or liabilities. Amounts receivable from or payable to counterparties are reported in 
interest income or expense using the accrual method. Changes in fair value of interest rate swaps are reported in other operating 
revenue - gain (loss) on derivatives, net.

In certain circumstances, an interest rate swap may be designated as a fair value hedge and may qualify for hedge 
accounting. In these circumstances, changes in the full fair value of the hedged asset or liability, not only changes in fair value 
due to changes in the benchmark interest rate, are also recognized in earnings and may partially or completely offset changes in 
fair value of the interest rate swap. A fair value hedge is considered effective if the cumulative fair value adjustment of the 
interest rate swap is within a range of 80% to 120% of the cumulative change in the fair value of the hedged asset or 
liability. Any ineffectiveness, including ineffectiveness due to credit risk or ineffectiveness created when the fixed rate of the 
hedged asset or liability does not match the fixed rate of the interest rate swap, is recognized in earnings and reported in Gain 
(loss) on derivatives, net.

Interest rate swaps may be designated as cash flow hedges of variable rate assets or liabilities, or of anticipated 
transactions. Changes in the fair value of interest rate swaps designated as cash flow hedges are recorded in accumulated other 
comprehensive income to the extent they are effective. The amount recorded in other comprehensive income is reclassified to 
earnings in the same periods as the hedged cash flows impact earnings. The ineffective portion of changes in fair value is 
reported in current earnings.

If a derivative instrument that had been designated as a fair value hedge is terminated or if the hedge designation is removed or 
deemed to no longer be effective, the difference between the hedged items carrying value and its face amount is recognized into 
income over the remaining original hedge period. Similarly, if a derivative instrument that had been designated as a cash flow 
hedge is terminated or if the hedge designation is removed or deemed to no longer be effective, the amount remaining in 
accumulated other comprehensive income is reclassified to earnings in the same period as the hedged item.

BOK Financial offers programs that permit its customers to manage various risks, including fluctuations in energy, cattle and 
other agricultural products, interest rates and foreign exchanges rates with derivative contracts. Derivative contracts are 
executed between the customers and BOK Financial. Offsetting contracts are executed between BOK Financial and other 
selected counterparties to minimize market risk from changes in commodity prices, interest rates or foreign exchange rates. The 
counterparty contracts are identical to customer contracts, except for a fixed pricing spread or fee paid to BOK Financial as 
profit and compensation for administrative costs and credit risk which is recognized over the life of the contracts and included 
in other operating revenue - brokerage and trading revenue in the Consolidated Statements of Earnings.

When bilateral netting agreements exist between the Company and its counterparties that create a single legal claim or 
obligation to pay or receive the net amount in settlement of the individual derivative contracts, the Company reports derivative 
assets and liabilities on a net by counterparty basis.

88

 
Derivative contracts may also require the Company to provide or receive cash margin as collateral for derivative assets and 
liabilities. Derivative assets and liabilities are reported net of cash margin when certain conditions are met.

Loans

Loans are either secured or unsecured based on the type of loan and the financial condition of the borrower. Repayment is 
generally expected from cash flow or proceeds from the sale of selected assets of the borrower. BOK Financial is exposed to 
risk of loss on loans due to the borrower's financial difficulties, which may arise from any number of factors, including 
problems within the respective industry or local economic conditions. Access to collateral, in the event of borrower default, is 
reasonably assured through adherence to applicable lending laws and through sound lending standards and credit review 
procedures. Accounting policies for all loans, excluding residential loans guaranteed by U.S. government agencies, are as 
follows.

Interest is accrued at the applicable interest rate on the outstanding principal amount. Loans are placed on nonaccruing status 
when, in the opinion of management, full collection of principal or interest is uncertain. Internally risk graded loans are 
individually evaluated for nonaccruing status quarterly. Non-risk graded loans are generally placed on nonaccruing status when 
90 days or more past due or within 60 days of being notified of the borrower's bankruptcy filing. Interest previously accrued 
but not collected is charged against interest income when the loan is placed on nonaccruing status. Payments received on 
nonaccruing loans are applied to principal or recognized as interest income, according to management's judgment as to the 
collectability of principal. Loans may be returned to accruing status when, in the opinion of management, full collection of 
principal and interest, including principal previously charged off, is probable based on improvements in the borrower's financial 
condition or a sustained period of performance.

Loans to borrowers experiencing financial difficulties may be modified in troubled debt restructurings ("TDRs"). All TDRs are 
classified as nonaccruing. Modifications generally consist of extension of payment terms or interest rate concessions and may 
result either voluntarily through negotiations with the borrower or involuntarily through court order. Generally, principal and 
accrued but unpaid interest is not voluntarily forgiven. 

Performing loans may be renewed under the current collateral, debt service ratio and other underwriting standards. 
Nonaccruing loans may also be renewed and will remain classified as nonaccruing.

All loans are charged-off when the loan balance or a portion of the loan balance is no longer supported by the paying capacity 
of the borrower or when the required cash flow is reduced in a TDR. The charge-off amount is determined through an 
evaluation of available cash resources and collateral value. Internally risk graded loans are evaluated quarterly and charge-offs 
are taken in the quarter in which the loss is identified. Non-risk graded loans that are past due between 60 days and 180 days, 
based on the loan product type, are charged off. Loans to borrowers whose personal obligation has been discharged through 
Chapter 7 bankruptcy proceedings are charged off within 60 days of notice of the bankruptcy filing, regardless of payment 
status.

Loan origination and commitment fees and direct loan acquisition and origination costs are deferred and amortized as an 
adjustment to yield over the life of the loan or over the commitment period, as applicable. Amortization does not anticipate loan 
prepayments. Net unamortized fees are recognized in full at time of payoff.

Qualifying residential mortgage loans guaranteed by U.S. government agencies have been sold into GNMA pools. Under 
certain performance conditions specified in government programs, the Company has the right, but not the obligation to 
repurchase loans from GNMA pools. These loans no longer qualify for sale accounting and are recognized in the Consolidated 
Balance Sheet. Guaranteed loans are considered to be impaired because we do not expect to receive all principal and interest 
based on the loan's contractual terms. The principal balance continues to be guaranteed, however, interest accrues at a curtailed 
rate as specified in the programs. The carrying value of these loans is reduced based on an estimate of expected cash flows 
discounted at the original note rate plus a liquidity spread. Guaranteed loans may be modified in TDRs in accordance with U.S. 
government agency guidelines. Interest continues to accrue at the modified rate. U.S. government guaranteed loans may either 
be resold into GNMA pools after a performance period specified by the programs or foreclosed and conveyed to the guarantors.

Allowance for Loan Losses and Accrual for Off-Balance Sheet Credit Risk

The appropriateness of the allowance for loan losses and accrual for off-balance sheet credit risk (collectively "Allowance for 
Credit Losses") is assessed by management based on an ongoing quarterly evaluation of the probable estimated losses inherent 
in the portfolio, including probable losses on outstanding loans and unused commitments to provide financing.

89

 
Loans are disaggregated into portfolio segments and further disaggregated into classes. The portfolio segment is the level at 
which the Company develops and documents a systematic method for determining its Allowance for Credits Losses. Classes 
are based on the risk characteristics of the loans and the Company's method for monitoring and assessing credit risk.

The allowance for loan losses consists of specific allowances attributed to impaired loans that have not yet been charged down 
to amounts we expect to recover, general allowances based on estimated loss rates by loan class and nonspecific allowances 
based on factors that affect more than one portfolio segment. There were no changes to the methodology for estimating general 
allowances during 2014 or 2013. 

Loans are considered to be impaired when it becomes probable that BOK Financial will be unable to collect all amounts due 
according to the contractual terms of the loan agreements. Internally risk graded loans are evaluated individually for 
impairment. Substantially all commercial and commercial real estate loans and certain residential mortgage and consumer loans 
are risk graded based on a quarterly evaluation of the borrowers' ability to repay. Certain commercial loans and most residential 
mortgage and consumer loans are small balance, homogeneous pools of loans that are not risk graded. Non-risk graded loans 
are identified as impaired based on performance status. Generally, non-risk graded loans 90 days or more past due, modified in 
a troubled debt restructuring or in bankruptcy are considered to be impaired.

Specific allowances for impaired loans are measured by an evaluation of estimated future cash flows discounted at the loan's 
initial effective interest rate or the fair value of collateral for certain collateral dependent loans. The fair value of real property 
held as collateral is generally based on third party appraisals that conform to Uniform Standards of Professional Appraisal 
Practice, less estimated selling costs. Appraised values are on an “as-is” basis and generally are not adjusted by the 
Company. Updated appraisals are obtained at least annually or more frequently if market conditions indicate collateral values 
may have declined. Collateral value of mineral rights is generally determined by our internal staff of engineers based on 
projected cash flows from proven oil and gas reserves under existing economic and operating conditions. The value of other 
collateral is generally determined by our special assets staff based on projected liquidation cash flows under current market 
conditions. Collateral values and available cash resources that support impaired loans are evaluated quarterly. Historical 
statistics may be used as a practical way to estimate impairment in limited situations, such as when a collateral dependent loan 
is identified as impaired at the end of a reporting period until an appraisal of collateral value is received or a full assessment of 
future cash flows is completed. Estimates of future cash flows and collateral values require significant judgments and may be 
volatile.

General allowances for unimpaired loans are based on an estimated loss rate by loan class. The appropriate historical gross loss 
rate for each loan class is determined by the greater of the current loss rate based on the most recent twelve months or a ten-
year average gross loss rate. Recoveries are not directly considered in the estimation of historical loss rates. Recoveries 
generally do not follow predictable patterns and are not received until well-after the charge-off date as a result of protracted 
legal actions. For risk graded loans, historical gross loss rates are adjusted for changes in risk grading. For each loan class, the 
current weighted average risk grade is compared to the long-term weighted average risk grade. This comparison determines 
whether credit risk in each loan class is increasing or decreasing. Historical loss rates are adjusted upward or downward in 
proportion to changes in average risk grading. General allowances for unimpaired loans also consider inherent risks identified 
for each loan class. Inherent risks consider loss rates that most appropriately represent the current credit cycle and other factors 
attributable to a specific loan class which have not yet been represented in the historical gross loss rates or risk grading. These 
factors include changes in commodity prices or engineering imprecision which may affect the value of reserves that secure our 
energy loan portfolio, construction risk that may affect commercial real estate loans, changes in regulations and public policy 
that may disproportionately impact health care loans and changes in loan products.

Nonspecific allowances are maintained for risks beyond factors specific to a particular portfolio segment or loan class. These 
factors include trends in the economy in our primary lending areas, concentration in large-balance loans and other relevant 
factors. 

An accrual for off-balance sheet credit risk is included in Other liabilities. The appropriateness of the accrual is determined in 
the same manner as the allowance for loan losses. 

A provision for credit losses is charged against or credited to earnings in amounts necessary to maintain an appropriate 
Allowance for Credit Losses. Recoveries of loans previously charged off are added to the allowance when received.

Transfers of Financial Assets

BOK Financial regularly transfers financial assets as part of its mortgage banking activities and periodically may transfer other 
financial assets. Transfers are recorded as sales when the criteria for surrender of control are met.  

90

 
The Company has elected to carry certain residential mortgage loans held for sale at fair value under the fair value option. 
Changes in fair value are recognized in net income as they occur. These loans are reported separately in the Consolidated 
Balance Sheets and changes in fair value are recorded in other operating revenue - mortgage banking revenue in the 
Consolidated Statements of Earnings.  

Fair value of conforming residential mortgage loans that will be sold to U.S. government agencies is based on sales 
commitments or market quotes considered Level 2 inputs. Fair value of mortgage loans that are unable to be sold to U.S. 
government agencies is based on Level 3 inputs using quoted prices of loans that are sold in securitization transactions with a 
liquidity discount applied. The fair value is corroborated with an independent third party on at least an annual basis.  

BOK Financial retains a repurchase obligation under underwriting representations and warranties related to residential 
mortgage loans transferred and generally retains the right to service the loans. The Company may incur a recourse obligation in 
limited circumstances. Separate accruals are recognized in Other liabilities in the Consolidated Balance Sheets for repurchase 
and recourse obligations. These reserves reflect the estimated amount of probable loss the bank will incur as a result of 
repurchasing a loan, indemnifications, and other settlement resolutions.  

Repurchases of loans with an origination defect that are also credit impaired are considered collateral dependent and are 
initially recognized at net realizable value (appraised value less the cost to sell). The difference between unpaid principal 
balance and net realizable value is not accreted. Repurchases of loans with an origination defect that are not credit impaired are 
carried at fair value as of the repurchase date. Interest income continues to accrue on these loans and the discount is accreted 
over the estimated life of the loan.

The accrual for credit losses related to recourse loans for principal and interest is performed by Credit Administration and 
subject to oversight by the Finance/Credit Administration Allowance Committee while all other mortgage related accruals are 
reviewed monthly by the Mortgage Contingency Loss Accrual Committee which is subject to oversight by Finance.  

The Company may also choose to purchase GNMA loans once certain mandated delinquency criteria are met. The loans that 
are eligible and are chosen to be repurchased are carried at fair value based on expected cash flow discounted using the average 
agency guaranteed debenture rates, average actual principal loss rates and liquidity premium.

The Company may also retain a residual interest in excess cash flows generated by the assets. All assets obtained, including 
cash, servicing rights and residual interests, and all liabilities incurred, including recourse obligations, are initially recognized 
at fair value, all assets transferred are derecognized and any gain or loss on the sale is recognized in earnings. Subsequently, 
servicing rights and residual interest are carried at fair value with changes in fair value recognized in earnings as they occur. 

Real Estate and Other Repossessed Assets

Real estate and other repossessed assets are acquired in partial or total forgiveness of loans. These assets are carried at the 
lower of cost, which is determined by fair value at date of foreclosure less estimated disposal costs, or current fair value less 
estimated disposal costs. Decreases in fair value below cost are recognized as asset-specific valuation allowances which may be 
reversed when supported by future increases in fair value. Fair values of real estate are based on “as is” appraisals which are 
updated at least annually or more frequently for certain asset types or assets located in certain distressed markets. Fair values 
based on appraisals are generally considered to be based on significant other observable inputs. The Company also considers 
decreases in listing price and other relevant information in quarterly evaluations and reduces the carrying value of real estate 
and other repossessed assets when necessary. Fair values based on list prices and other relevant information are generally 
considered to be based on significant unobservable inputs. Additional costs incurred to complete real estate and other 
repossessed assets may increase the carrying value, up to current fair value based on “as completed” appraisals. The fair value 
of mineral rights included in repossessed assets are generally determined by our internal staff of engineers based on projected 
cash flows from proven oil and gas reserves under existing economic and operating conditions. The value of other repossessed 
assets is generally determined by our special assets staff based on projected liquidation cash flows under current market 
conditions. Income generated by these assets is recognized as received. Operating expenses are recognized as incurred. Gains 
or losses on sales of real estate and other repossessed assets are based on the cash proceeds received less the cost basis of the 
asset, net of any valuation allowances.

91

 
Premises and Equipment

Premises and equipment are carried at cost, including capitalized interest when appropriate, less accumulated depreciation and 
amortization. Depreciation and amortization are computed on a straight-line basis over the estimated useful lives of the assets 
or, for leasehold improvements, over the shorter of the estimated useful lives or remaining lease terms. Useful lives range from 
5 years to 40 years for buildings and improvements, 3 years to 10 years for software and 3 years to 10 years for furniture and 
equipment. Construction in progress represents facilities construction and data processing systems projects underway that have 
not yet been placed into service. Depreciation and amortization begin once the assets are placed into service. Repair and 
maintenance costs, including software maintenance and enhancement costs, are charged to expense as incurred.

Premises no longer used by the Company are transferred to real estate and other repossessed assets. The transferred amount is 
the lower of cost less accumulated depreciation or fair value less estimated disposal costs as of the transfer date.

Rent expense for leased premises is recognized as incurred over the lease term. The effects of rent holidays, significant rent 
escalations and other adjustments to rent payments are recognized on a straight-line basis over the lease term.

Mortgage Servicing Rights

Mortgage servicing rights may be purchased or may be recognized when mortgage loans are originated pursuant to an existing 
plan for sale or, if no such plan exists, when the mortgage loans are sold. All mortgage servicing rights are carried at fair 
value. Changes in the fair value are recognized in earnings as they occur.

There is no active market for trading in mortgage servicing rights after origination. A cash flow model is used to determine fair 
value. Key assumptions and estimates, including projected prepayment speeds and assumed servicing costs, earnings on escrow 
deposits, ancillary income and discount rates, used by this model are based on current market sources. Assumptions used to 
value mortgage servicing rights are considered significant unobservable inputs. A separate third party model is used to estimate 
prepayment speeds based on interest rates, housing turnover rates, estimated loan curtailment, anticipated defaults and other 
relevant factors. The prepayment model is updated daily for changes in market conditions and adjusted to better correlate with 
actual performance of BOK Financial's servicing portfolio. Fair value estimates from outside sources are received at least 
annually to corroborate the results of the valuation model.

Federal and State Income Taxes

BOK Financial and its subsidiaries file consolidated tax returns. The subsidiaries provide for income taxes on a separate return 
basis and remit to BOK Financial amounts determined to be currently payable. BOK Financial is agent for its subsidiaries 
under the Company's tax sharing agreements and has no ownership rights to any refunds received for the benefit of its 
subsidiaries. 

Current income tax expense or benefit is based on an evaluation that considers estimated taxable income, tax credits, and 
statutory federal and state income tax rates. The amount of current income tax expense or benefit recognized in any period may 
differ from amounts reported to taxing authorities. Annually, tax returns are filed with each jurisdiction where the Company 
conducts business and recognized current income tax expense or benefit is adjusted to the filed tax returns.

Deferred tax assets and liabilities are based upon the differences between the values of assets and liabilities as recognized in the 
financial statements and their related tax basis using enacted tax rates in effect for the year in which the differences are 
expected to be recovered or settled. A valuation allowance is provided when it is more likely than not that some portion of the 
entire deferred tax asset may not be realized based on taxes previously paid in net loss carry-back periods and other factors.  

BOK Financial has unrecognized tax benefits, which are included in accrued current income taxes payable, for the uncertain 
portion of recorded tax benefits and related interest. These uncertainties result from the application of complex tax laws, rules, 
regulations and interpretations, primarily in state taxing jurisdictions. Unrecognized tax benefits are assessed quarterly and may 
be adjusted through current income tax expense in future periods based on changing facts and circumstances, completion of 
examinations by taxing authorities or expiration of a statute of limitations. Estimated penalties and interest on uncertain tax 
positions are recognized in income tax expense.

92

 
 
 
 
Employee Benefit Plans

BOK Financial sponsors a defined benefit cash balance pension plan (“Pension Plan”), qualified profit sharing plan (“Thrift 
Plan”) and employee health care plans. Pension Plan costs, which are based upon actuarial computations of current costs, are 
expensed annually. Unrecognized prior service cost and net gains or losses are amortized on a straight-line basis over a period 
not to exceed the average remaining service periods of the participants. Employer contributions to the Pension Plan are in 
accordance with Federal income tax regulations. Pension Plan benefits were curtailed as of April 1, 2006. No participants may 
be added to the Pension Plan and no additional service benefits will be accrued.

BOK Financial recognizes the funded status of its employee benefit plans. For a pension plan, the funded status is the 
difference between the fair value of plan assets and the projected benefit obligation measured as of the fiscal year-end 
date. Adjustments required to recognize the Pension Plan's net funded status are made through accumulated other 
comprehensive income, net of deferred income taxes.

Employer contributions to the Thrift Plan, which matches employee contributions subject to percentage and years of service 
limits, are expensed when incurred. BOK Financial recognizes the expense of health care benefits on the accrual method.

Share-Based Compensation Plans

BOK Financial awards stock options and non-vested common shares as compensation to certain officers. Compensation cost is 
generally fixed based on the grant date fair value of the award. The grant date fair value of stock options is based on the Black-
Scholes option pricing model. Stock options generally have graded vesting over 7 years. Each tranche is considered a separate 
award for valuation and compensation cost recognition. Grant date fair value of non-vested shares is based on the current 
market value of BOK Financial common stock. Non-vested shares awarded prior to 2013 generally cliff vest in 5 years. Non-
vested shares awarded since January 1, 2013 generally cliff vest in 3 years and are subject to a two year holding period after 
vesting. Shares awarded under the Executive Incentive Plan are subject to downward adjustment at the discretion of the 
Incentive Compensation Committee. Compensation cost of non-vested shares granted under the Executive Incentive Plan may 
vary based on changes in the fair value of BOKF common shares.   

Compensation cost is recognized as expense over the service period, which is generally the vesting period. Expense is reduced 
for estimated forfeitures over the vesting period and adjusted for actual forfeitures as they occur. Stock-based compensation 
awarded to certain officers has performance conditions that affect the number of awards granted. Compensation cost is adjusted 
based on the probable outcome of the performance conditions. Excess tax benefits from share-based payments recognized in 
capital surplus are determined by the excess of tax benefits recognized over the tax effect of compensation cost recognized. 
Dividends on non-vested shares that are not subject to forfeiture are recognized as expense. 

Other Operating Revenue

Fees and commission revenue is recognized at the time the related services are provided or products are sold and may be 
accrued when necessary. Accrued fees and commissions are reversed against revenue if amounts are subsequently deemed to be 
uncollectible. Revenue is recognized on a gross basis whenever we have primary responsibility and risk in providing the 
services or products to our customers and on a net basis whenever we act as a broker for products or services of others.

Brokerage and trading revenue includes changes in the fair value of securities held for trading purposes and derivatives held for 
customer risk management programs, including credit losses on trading securities and derivatives, commissions earned from 
the retail sale of securities, mutual funds and other financial instruments, and underwriting and financial advisory fees.

Transaction card revenue includes merchant discounts fees, electronic funds transfer network fees and check card 
fees. Merchant discount fees represent fees paid by customers for account management and electronic processing of 
transactions. Merchant discount fees are recognized at the time the customer's transactions are processed or other services are 
performed. The Company also maintains the TransFund electronic funds transfer network for the benefit of its members, which 
includes the Bank. Electronic funds transfer fees are recognized as electronic transactions processed on behalf of its 
members. Check card fees represent interchange fees paid by a merchant bank for transactions processed from cards issued by 
the Company. Check card fees are recognized when transactions are processed.

Trust fees and commissions include revenue from asset management, custody, recordkeeping, investment advisory and 
administration services. Revenue is recognized on an accrual basis at the time the services are performed and may be based on 
either the fair value of the account or the service provided.

93

 
 
 
Deposit service charges and fees are recognized at least quarterly in accordance with a published deposit account agreements 
and disclosure statements for retail accounts or contractual agreements for commercial accounts. Item charges for overdraft or 
non-sufficient funds items are recognized as items are presented for payment. Account balance charges and activity fees are 
accrued monthly and collected in arrears. Commercial account activity fees may be offset by an earnings credit based on 
account balances.

Newly Adopted and Pending Accounting Pronouncements

Financial Accounting Standards Board ("FASB")

FASB Accounting Standards Update No. 2013-08, Financial Services – Investment Companies (Topic 946): Amendments to the 
Scope, Measurement, and Disclosure Requirements ("ASU 2013-08")

On June 7, 2013, the FASB issued ASU 2013-08 which amends the criteria an entity would need to meet to qualify as an 
investment company under ASC 946, Financial Services - Investment Companies. ASU 2013-08 also provides additional 
implementation guidance for the assessment and requires additional disclosures. ASU 2013-08 was effective prospectively 
during interim and annual periods beginning after December 15, 2013, with early adoption prohibited. The adoption of ASU 
2013-08 did not have a material impact on the Company's consolidated financial statements. 

FASB Accounting Standards Update No. 2014-01, Accounting for Investments in Qualified Affordable Housing Projects ("ASU 
2014-01")

On January 15, 2014, the FASB issued ASU 2014-01 to simplify the amortization method an entity uses and modify the criteria 
to elect a measurement and presentation alternative, including the simplified amortization method, for certain investments in 
qualified affordable housing projects. This alternative permits the entity to present the investment's performance net of the 
related tax benefits as part of income tax expense. ASU 2014-01 was effective for the Company for interim and annual periods 
beginning after December 15, 2014. Adoption of ASU 2014-01 may affect income statement presentation, but otherwise did not 
have a material impact on the Company's consolidated financial statements. 

FASB Accounting Standards Update No. 2014-04, Reclassification of Residential Real Estate Collateralized Consumer 
Mortgage Loans Upon Foreclosure ("ASU 2014-04")

On January 17, 2014, the FASB issued ASU 2014-04 to clarify when an entity is considered to have obtained physical 
possession (from an in-substance possession or foreclosure) of a residential real estate property collateralizing a mortgage loan. 
Upon physical possession of such real property, an entity is required to reclassify the nonperforming mortgage loan to other real 
estate owned. ASU 2014-04 was effective for the Company for interim and annual periods beginning after December 15, 2014. 
Adoption of ASU 2014-04 did not have a material impact on the Company's consolidated financial statements. 

FASB Accounting Standards Update No. 2014-09, Revenue from Contracts with Customers ("ASU 2014-09")

On May 28, 2014, the FASB issued ASU 2014-09 to clarify the principles for recognizing revenue by providing a more robust 
framework that will give greater consistency and comparability in revenue recognition practices. In the new framework, an 
entity recognizes revenue in an amount that reflects the consideration to which the entity expects to be entitled in exchange for 
goods or services. The new model requires the identification of performance obligations included in contracts with customers, a 
determination of the transaction price and an allocation of the price to those performance obligations. The entity recognizes 
revenue when performance obligations are satisfied. ASU 2014-09 is effective for the Company for annual reporting periods 
beginning after December 15, 2016, including interim periods within that reporting period. The Company is evaluating the 
impact the adoption of ASU 2014-09 will have on the Company's financial statements.

94

FASB Accounting Standards Update No. 2014-14, Classification of Certain Government-Guaranteed Mortgage Loans Upon 
Foreclosure ("ASU 2014-14")

On August 8, 2014, the FASB issued ASU 2014-14 to give greater consistency in the classification of government-guaranteed 
loans upon foreclosure. ASU 2014-14 applies to all loans that contain a government guarantee that is not separable from the 
loan or for which the creditor has both the intent and ability to recover a fixed amount under the guarantee by conveying the 
property to the guarantor. Upon foreclosure, the creditor should reclassify the mortgage loan to an other receivable that is 
separate from loans and should measure the receivable at the amount of the loan balance expected to be recovered from the 
guarantor. ASU 2014-14 was effective for the Company for interim and annual periods beginning after December 15, 2014. At 
January 1, 2015, approximately $50 million of real estate owned was reclassified from Real estate and other repossessed assets 
to Receivables on the balance sheet with adoption of ASC 2014-14.

FASB Accounting Standards Update No. 2014-16, Derivatives and Hedging (Topic 815): Determining Whether the Host 
Contract in a Hybrid Financial Instrument Issued in the Form of a Share is More Akin to Debt or to Equity ("ASU 2014-16")

On November 3, 2014, the FASB issued ASU 2014-16 to eliminate the use of different methods and reduce diversity under 
GAAP in the accounting for hybrid financial instruments issued in the form of a share. For hybrid financial instruments issued 
in the form of share, an entity should determine the nature of the host contract by considering all stated and implied substantive 
terms and features of the hybrid financial instrument. The entity should determine the nature of the host contract by considering 
the economic characteristics and risks of the entire hybrid financial instrument, including the embedded derivative feature that 
is being evaluated for separate accounting from the host contract. For public business entities, the ASU is effective for annual 
periods beginning after December 15, 2015, and interim periods within those annual periods. Early adoption is permitted. 
Adoption of ASU 2014-16 is not expected to have a material impact on the Company's consolidated financial statements.

FASB Accounting Standards Update No. 2015-02, Consolidation (Topic 810):  Amendments to the Consolidation Analysis 
("ASU 2015-02")

On February 18, 2015, the FASB issued ASU 2015-02 to address concerns that current U.S. GAAP may require a reporting 
entity to consolidate another legal entity where the reporting entity's contractual rights do not give it the ability to act primarily 
on its own behalf, the reporting entity does not hold a majority of the legal entity's voting rights, or the reporting entity is not 
exposed to a majority of the legal entity's economic benefits or obligations. The amendments affect limited partnerships and 
similar legal entities, the evaluation of fees paid to a decision maker or a service provider as a variable interest, the effect of fee 
arrangements and related parties on the primary beneficiary determination, and certain investment funds. The ASU will be 
effective for periods beginning after December 15, 2015 for public companies. Early adoption is permitted, including adoption 
in an interim period. The Company is evaluating the impact the adoption of ASU 2015-02 will have on the Company's financial 
statements.   

(2) Securities 

Trading Securities

The fair value and net unrealized gain (loss) included in trading securities is as follows (in thousands):

December 31, 2014

December 31, 2013

Fair Value

Net
Unrealized
Gain (Loss)

Fair Value

Net
Unrealized
Gain (Loss)

U.S. government agency debentures

$

85,092

$

(62) $

34,120

$

U.S. government agency residential mortgage-backed securities

Municipal and other tax-exempt securities

Other trading securities

Total

31,199

38,951

33,458

269

18

(38)

21,011

27,350

9,135

$

188,700

$

187

$

91,616

$

77

123

(182)

(7)

11

95

 
 
 
 
Investment Securities

The amortized cost and fair values of investment securities are as follows (in thousands):

December 31, 2014

Amortized

Cost

Carrying
Value1

Fair

Value

Gross Unrealized2
Loss
Gain

Municipal and other tax-exempt securities

$

405,090

$

405,090

$

408,344

$

4,205

$

(951)

U.S. government agency residential mortgage-backed securities

– Other

Other debt securities

Total

35,135

211,520

35,750

211,520

37,463

227,819

1,713

16,956

—

(657)

$

651,745

$

652,360

$

673,626

$

22,874

$

(1,608)

1  Carrying value includes $615 thousand of net unrealized gain which remains in Accumulated other comprehensive income (“AOCI”) in the 

Consolidated Balance Sheets related to certain securities transferred from the Available for Sale securities portfolio to the Investment securities 
portfolio as discussed in greater detail following.

2  Gross unrealized gains and losses are not recognized in AOCI in the Consolidated Balance Sheets.

December 31, 2013

Amortized

Cost

Carrying
Value1

Fair

Value

Gross Unrealized2
Loss
Gain

Municipal and other tax-exempt securities

$

440,187

$

440,187

$

439,870

$

2,452

$

(2,769)

U.S. government agency residential mortgage-backed securities

– Other

Other debt securities

48,351

187,509

50,182

187,509

51,864

195,393

1,738

8,497

(56)

(613)

Total

(3,438)
1  Carrying value includes $1.8 million of net unrealized gain which remains in AOCI in the Consolidated Balance Sheets related to certain securities 

687,127

676,047

677,878

12,687

$

$

$

$

$

transferred from the Available for Sale securities portfolio to the Investment securities portfolio as discussed in greater detail following.

2  Gross unrealized gains and losses are not recognized in AOCI in the Consolidated Balance Sheets.

In 2011, the Company transferred certain U.S. government agency residential mortgage-backed securities from the available for sale 
portfolio to the investment securities (held-to-maturity) portfolio as the Company has the positive intent and ability to hold these 
securities to maturity. No gains or losses were recognized in the Consolidated Statement of Earnings at the time of the 
transfer. Transfers of debt securities into the investment securities portfolio (held-to-maturity) are made at fair value at the date of 
transfer. The unrealized holding gain or loss at the date of transfer is retained in Accumulated Other Comprehensive Income and in the 
carrying value of the investment securities portfolio. Such amounts are amortized over the estimated remaining life of the security as 
an adjustment to yield, offsetting the related amortization of the premium or accretion of the discount on the transferred securities. At 
the time of transfer, the fair value totaled $131 million, amortized cost totaled $118 million and the pretax unrealized gain totaled $13 
million.

96

 
 
 
 
 
 
 
The amortized cost and fair values of investment securities at December 31, 2014, by contractual maturity, are as shown in the 
following table (dollars in thousands):

Municipal and other tax-exempt securities:

Carrying value

Fair value

Nominal yield¹

Other debt securities:

Carrying value

Fair value

Nominal yield

Total fixed maturity securities:

Carrying value

Fair value

Nominal yield

Residential mortgage-backed securities:

Carrying value

Fair value
Nominal yield4

Total investment securities:

Carrying value

Fair value

Nominal yield

Less than
One Year

One to
Five Years

Six to
Ten Years

Over
Ten Years

Total

44,255

44,381

$

299,934

$

300,434

$

22,429

22,666

38,472

40,863

$

405,090

408,344

1.71%

1.74%

3.91%

5.37%

2.20%

Weighted
Average
Maturity²

3.80

$

15,918

15,925

37,726

38,509

$

58,338

61,430

$

99,538

$

211,520

9.18

111,955

227,819

3.32%

4.96%

5.19%

6.12%

5.45%

60,173

60,306

$

337,660

$

338,943

80,767

84,096

$

138,010

$

616,610

5.65

152,818

636,163

2.14%

2.10%

4.83%

5.91%

3.31%

$

$

$

³

  $

35,750

37,463

2.74%

  $

652,360

673,626

3.28%

1  Calculated on a taxable equivalent basis using a 39% effective tax rate.
2  Expected maturities may differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without 

penalty.

3  The average expected lives of residential mortgage-backed securities were 2.8 years based upon current prepayment assumptions.
4  The nominal yield on residential mortgage-backed securities is based upon prepayment assumptions at the purchase date. Actual yields earned may 
differ significantly based upon actual prepayments. See Quarterly Financial Summary - Unaudited for current yields on the investment securities 
portfolio.

97

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Available for Sale Securities 

The amortized cost and fair value of available for sale securities are as follows (in thousands):

December 31, 2014

Amortized

Cost

Fair

Value

Gross Unrealized1
Loss
Gain

OTTI²

U.S. Treasury securities

Municipal and other tax-exempt securities

Residential mortgage-backed securities:

U. S. government agencies:

FNMA

FHLMC

GNMA

Other

$

1,005

$

1,005

$

— $

63,018

63,557

1,280

— $

(741)

3,932,200

1,810,476

801,820

4,808

3,997,428

1,836,870

807,443

5,143

71,200

29,043

8,240

335

(5,972)

(2,649)

(2,617)

—

Total U.S. government agencies

6,549,304

6,646,884

108,818

(11,238)

Private issue:

Alt-A loans

Jumbo-A loans

Total private issue

65,582

88,778

154,360

71,952

94,005

165,957

Total residential mortgage-backed securities

6,703,664

6,812,841

Commercial mortgage-backed securities guaranteed by U.S.

government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

2,064,091

2,048,609

9,438

22,171

18,603

9,212

24,277

19,444

6,677

5,584

12,261

121,079

4,437

26

2,183

871

—

—

—

(11,238)

(19,919)

(252)

(77)

(30)

Total

$ 8,881,990
1  Gross unrealized gain/loss recognized in AOCI in the consolidated balance sheet.
2   Amounts represent unrealized loss that remains in AOCI after an other-than-temporary credit loss has been recognized in income.

8,978,945

129,876

$

$

$

(32,257) $

—

—

—

—

—

—

—

(307)

(357)

(664)

(664)

—

—

—

—

(664)

98

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Amortized

Cost

Fair

Value

December 31, 2013

Gross Unrealized¹

Gain

Loss

OTTI²

U.S. Treasury securities

Municipal and other tax-exempt securities

Residential mortgage-backed securities:

U. S. government agencies:

FNMA

FHLMC

GNMA

Other

$

1,042

$

1,042

$

— $

— $

73,232

73,775

1,606

(1,063)

4,224,327

2,308,341

1,151,225

36,296

4,232,332

2,293,943

1,152,128

37,607

68,154

25,813

9,435

1,311

(60,149)

(40,211)

(8,532)

—

Total U.S. government agencies

7,720,189

7,716,010

104,713

(108,892)

Private issue:

Alt-A loans

Jumbo-A loans

Total private issue

104,559

109,622

214,181

107,212

113,887

221,099

4,386

4,974

9,360

—

—

—

Total residential mortgage-backed securities

7,934,370

7,937,109

114,073

(108,892)

Commercial mortgage-backed securities guaranteed by U.S.

government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

2,100,146

2,055,804

35,061

22,171

19,069

35,241

22,863

21,328

1,042

368

705

2,326

(45,384)

(188)

(13)

(67)

Total

$ 10,185,091
1   Gross unrealized gain/loss recognized in AOCI in the consolidated balance sheet.
2   Amounts represent unrealized loss that remains in AOCI after an other-than-temporary credit loss has been recognized in income.

$ 10,147,162

120,120

$

$

(155,607) $

—

—

—

—

—

—

—

(1,733)

(709)

(2,442)

(2,442)

—

—

—

—

(2,442)

99

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The amortized cost and fair values of available for sale securities at December 31, 2014, by contractual maturity, are as shown in the 
following table (dollars in thousands): 

U.S. Treasury securities:

Amortized cost

Fair value

Nominal yield

Municipal and other tax-exempt securities:

Amortized cost

Fair value

Nominal yield¹

Commercial mortgage-backed securities:

Amortized cost

Fair value

Nominal yield

Other debt securities:

Amortized cost

Fair value

Nominal yield

Total fixed maturity securities:

Amortized cost

Fair value

Nominal yield

Residential mortgage-backed securities:

Amortized cost

Fair value
Nominal yield4

Perpetual preferred stock. equity securities

and mutual funds:

Amortized cost

Fair value

Nominal yield

Total available-for-sale securities:

Amortized cost

Fair value

Nominal yield

Less than
One Year

One to
Five Years

Six to
Ten Years

Over
Ten Years6

Total

Weighted
Average
Maturity5

$

1,005

1,005

0.24%

7,134

7,197

$

— $

— $

— $

—

—%

—

—%

—

—%

29,750

30,603

2,288

2,496

23,846

23,261

3.68%

4.05%

6.48%

1.92%

1,005

1,005

0.24%

63,018

63,557

3.29%

—

—

—%

5,038

5,065

2.12%

912,178

906,081

808,792

803,324

343,121

339,204

2,064,091

2,048,609

1.43%

1.68%

1.33%

1.51%

—

—

—%

—

—

—%

4,400

4,147

1.71%

9,438

9,212

1.93%

0.13

8.27

8.56

15.38

$

13,177

13,267

$

941,928

$

811,080

$

371,367

$

2,137,552

8.58

936,684

805,820

366,612

2,122,383

2.82%

1.52%

1.69%

1.38%

1.57%

2

³

  $

6,703,664

6,812,841

1.95%

  $

40,774

43,721

1.28%

  $

8,881,990

8,978,945

1.85%

1  Calculated on a taxable equivalent basis using a 39% effective tax rate.
2  The average expected lives of mortgage-backed securities were 3.4 years based upon current prepayment assumptions.
3  Primarily common stock and preferred stock of corporate issuers with no stated maturity.
4  The nominal yield on mortgage-backed securities is based upon prepayment assumptions at the purchase date. Actual yields earned may differ 
significantly based upon actual prepayments. See Quarterly Financial Summary –– Unaudited following for current yields on available for sale 
securities portfolio.

5  Expected maturities may differ from contractual maturities, because borrowers may have the right to call or prepay obligations with or without 

penalty.

6  Nominal yield on municipal and other tax-exempt securities and other debt securities with contractual maturity dates over ten years are based on 

variable rates which generally are reset within 35 days. 

100

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sales of available for sale securities resulted in gains and losses as follows (in thousands):

Proceeds

Gross realized gains

Gross realized losses

Related federal and state income tax expense

Year Ended December 31,

2014

2013

2012

$

2,664,740

$

2,436,093

1,744,662

24,923

(23,384)

599

25,711

(14,991)

4,170

41,191

(7,346)

13,166

A summary of investment and available for sale securities that have been pledged as collateral for repurchase agreements, public trust 
funds on deposit and for other purposes, as required by law was as follows (in thousands):

Investment:

Carrying value

Fair value

Available for sale:

Amortized cost

Fair value

December 31,

2014

2013

$

63,495

$

65,855

89,087

91,804

5,855,220

5,893,972

5,171,782

5,133,530

No trading securities were pledged as collateral as of December 31, 2014 or December 31, 2013.

101

 
Temporarily Impaired Securities as of December 31, 2014
(In thousands)

Investment:

Municipal and other tax-exempt

securities

Other debt securities

Total investment securities

Available for sale:

Municipal and other tax-exempt

securities

Residential mortgage-backed

securities:

U. S. government agencies:

FNMA

FHLMC

GNMA

Total U.S. agencies
Private issue1:
Alt-A loans

Jumbo-A loans

Total private issue

Total residential mortgage-backed

securities

Commercial mortgage-backed securities

guaranteed by U.S. government
agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

Number
of
Securities

Less Than 12 Months

12 Months or Longer

Total

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

78

84

162

$

$

112,677

31,274

143,951

$

$

426

637

1,063

$

$

60,076

761

60,837

$

$

525

20

545

$

$

172,753

32,035

204,788

$

$

951

657

1,608

Number
of
Securities

Less Than 12 Months

12 Months or Longer

Total

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

22

$

10,838

$

12

$

12,176

$

729

$

23,014

$

741

24

16

5

45

4

8

12

57

104

2

2

68

257,854

62,950

8,550

329,354

11,277

—

11,277

340,631

547

37

12

596

307

—

307

903

454,394

310,834

128,896

894,124

—

10,020

10,020

5,425

2,612

2,605

712,248

373,784

137,446

5,972

2,649

2,617

10,642

1,223,478

11,238

—

357

357

11,277

10,020

21,297

307

357

664

904,144

10,999

1,244,775

11,902

223,106

454

1,238,376

19,465

1,461,482

19,919

—

2,898

—

—

77

—

4,150

—

1,205

252

—

30

4,150

2,898

1,205

252

77

30

32,921

Total available for sale securities
1  Includes securities for which an unrealized loss remains in AOCI after an other-than-temporary credit loss has been recognized in income.

$ 2,737,524

$ 2,160,051

577,473

31,475

1,446

255

$

$

$

$

102

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Temporarily Impaired Securities as of December 31, 2013
(In thousands)

Number
of
Securities

Less Than 12 Months

12 Months or Longer

Total

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

107

$

166,382

$

1,921

$

53,073

$

848

$

219,455

$

2,769

2

30

15,224

10,932

56

549

—

777

—

64

15,224

11,709

56

613

139

$

192,538

$

2,526

$

53,850

$

912

$

246,388

$

3,438

Number
of
Securities

Less Than 12 Months

12 Months or Longer

Total

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

Fair
Value

Unrealized
Loss

27

$

13,286

$

245

$

17,805

$

818

$

31,091

$

1,063

81

50

27

2,281,491

1,450,588

647,058

60,149

40,211

8,532

158

4,379,137

108,892

—

—

—

—

7

9

16

11,043

14,642

25,685

756

709

1,465

30,774

—

30,774

—

—

—

—

977

—

977

2,281,491

1,450,588

647,058

60,149

40,211

8,532

4,379,137

108,892

41,817

14,642

56,459

1,733

709

2,442

174

4,404,822

110,357

30,774

977

4,435,596

111,334

Investment:

Municipal and other tax- exempt

securities

U.S. Agency residential mortgage-

backed securities – Other

Other debt securities

Total investment securities

Available for sale:

Municipal and other tax-exempt

securities

Residential mortgage-backed

securities:

U. S. government agencies:

FNMA

FHLMC

GNMA

Total U.S. agencies
Private issue1:
Alt-A loans

Jumbo-A loans

Total private issue

Total residential mortgage-backed

securities

Commercial mortgage-backed

securities guaranteed by U.S.
government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

123

1,800,717

45,302

2,286

3

1

118

4,712

4,988

2,070

188

13

67

—

—

—

82

—

—

—

1,803,003

45,384

4,712

4,988

2,070

188

13

67

158,049

Total available for sale securities
1  Includes securities for which an unrealized loss remains in AOCI after an other-than-temporary credit loss has been recognized in income.

$ 6,281,460

$ 6,230,595

156,172

50,865

1,877

446

$

$

$

$

On a quarterly basis, the Company performs separate evaluations of impaired debt and equity investments and available for sale 
securities to determine if the unrealized losses are temporary.

For debt securities, management determines whether it intends to sell or if it is more-likely-than-not that it will be required to sell 
impaired securities. This determination considers current and forecasted liquidity requirements, regulatory and capital requirements 
and securities portfolio management. Based on this evaluation as of December 31, 2014, we do not intend to sell any impaired 
available for sale securities before fair value recovers to our current amortized cost and it is more-likely-than-not that we will not be 
required to sell impaired securities before fair value recovers, which may be maturity.

Impairment of debt securities rated investment grade by all nationally-recognized rating agencies is considered temporary unless 
specific contrary information is identified. None of the debt securities rated investment grade were considered to be other-than-
temporarily impaired at December 31, 2014.

103

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At December 31, 2014, the composition of the Company’s investment and available for sale securities portfolios by the lowest current 
credit rating assigned by any of the three nationally-recognized rating agencies is as follows (in thousands):

U.S. Govt/GSE 1

AAA - AA

A - BBB

Below Investment
Grade

Not Rated

Total

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Investment:

Municipal and
other tax-
exempt

U.S. government

agency
mortgage-
backed
securities --
Other

Other debt

securities

Total investment
securities

Available for
Sale:

$

— $

— $ 264,326

$264,651

$

13,676

$ 13,806

$

— $

— $ 127,088

$129,887

$

405,090

$

408,344

35,750

37,463

—

—

—

—

160,353

176,915

—

—

—

—

—

—

—

—

—

—

35,750

37,463

51,167

50,904

211,520

227,819

$

35,750

$

37,463

$ 424,679

$441,566

$

13,676

$ 13,806

$

— $

— $ 178,255

$180,791

$

652,360

$

673,626

U.S. Govt / GSE 1

AAA - AA

A - BBB

Below Investment
Grade

Not Rated

Total

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

Amortized
Cost

Fair
Value

U.S. Treasury

$

1,005

$

1,005

$

— $

— $

— $

— $

— $

— $

— $

— $

1,005

$

1,005

—

—

40,511

41,579

11,053

10,516

—

—

11,454

11,462

63,018

63,557

Municipal and
other tax-
exempt

Residential

mortgage-
backed
securities:

U. S.
government
agencies:

FNMA

FHLMC

GNMA

Other

Total U.S.

government
agencies

Private issue:

Alt-A

loans

Jumbo-A
loans

Total private
issue

Total residential
mortgage-
backed
securities

Commercial
mortgage-
backed
securities
guaranteed by
U.S.
government
agencies

Other debt

securities

Perpetual

preferred
stock

Equity securities
and mutual
funds

3,932,200

3,997,428

1,810,476

1,836,870

801,820

807,443

4,808

5,143

6,549,304

6,646,884

—

—

—

—

—

—

6,549,304

6,646,884

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

65,582

71,952

88,778

94,005

154,360

165,957

—

154,360

165,957

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

3,932,200

3,997,428

1,810,476

1,836,870

801,820

807,443

4,808

5,143

—

6,549,304

6,646,884

—

—

—

65,582

71,952

88,778

94,005

154,360

165,957

—

6,703,664

6,812,841

—

—

—

2,064,091

2,048,609

9,438

9,212

22,171

24,277

2,064,091

2,048,609

—

—

—

—

4,400

4,149

5,038

5,063

—

—

—

—

—

11,406

12,508

10,765

11,769

—

—

—

—

—

—

—

4

517

—

—

—

—

18,599

18,927

18,603

19,444

Total available
for sale
securities

$ 8,978,945
1  U.S. government and government sponsored enterprises are not rated by the nationally-recognized rating agencies as these securities are guaranteed by agencies of the U.S. government or 

$ 8,881,990

$ 8,696,498

$ 8,614,400

$ 165,125

$177,726

$ 30,389

$ 46,245

$ 28,087

27,497

30,053

44,915

$

$

$

government-sponsored enterprises.

104

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At December 31, 2014, the entire portfolio of privately issued residential mortgage-backed securities was rated below investment 
grade by at least one of the nationally-recognized rating agencies. The gross unrealized loss on these securities totaled $664 thousand. 
Ratings by the nationally-recognized rating agencies are subjective in nature and accordingly ratings can vary significantly amongst 
the agencies. Limitations generally expressed by the rating agencies include statements that ratings do not predict the specific 
percentage default likelihood over any given period of time and that ratings do not opine on expected loss severity of an obligation 
should the issuer default. As such, the impairment of securities rated below investment grade by at least one of the nationally-
recognized rating agencies was evaluated to determine if we expect not to recover the entire amortized cost basis of the security. This 
evaluation was based on projections of estimated cash flows based on individual loans underlying each security using current and 
anticipated increases in unemployment and default rates, changes in housing prices and estimated liquidation costs at foreclosure.

The primary assumptions used in this evaluation were:

Unemployment rate

Housing price appreciation/depreciation

Estimated liquidation costs

Discount rates

1  Federal Housing Finance Agency

December 31,

2014

2013

Held constant at 5.6% over the next 12
months and remain at 5.6% thereafter.

Increasing to 7.3% over the next 12
months and remain at 7.3% thereafter

Starting with current depreciated 
housing prices based on information 
derived from the FHFA1, appreciating 
3.2% over the next 12 months, then 
flat for the following 12 months and 
then appreciating at 2% per year 
thereafter.

Starting with current depreciated 
housing prices based on information 
derived from the FHFA1, appreciating 
4% over the next 12 months, then flat 
for the following 12 months and then 
appreciating at 2% per year thereafter.

Reflect actual historical liquidations
costs observed on Jumbo and Alt-A
residential mortgage loans in securities
owned by the Company.

Reflect actual historical liquidations
costs observed on Jumbo and Alt-A
residential mortgage loans in securities
owned by the Company.

Estimated cash flows were discounted
at rates that range from 2.00% to
6.25% based on our current expected
yields.

Estimated cash flows were discounted
at rates that range from 2.00% to
6.25% based on our current expected
yields.

We also consider the current loan-to-value ratio and remaining credit enhancement as part of the assessment of the cash flows 
available to recover the amortized cost of the debt securities. Each factor is considered in the evaluation.

The Company calculates the current loan-to-value ratio for each mortgage-backed security using loan-level data. Current loan-to-value 
ratio is the current outstanding loan amount divided by an estimate of the current home value. The current home value is derived from 
FHFA data. FHFA provides historical information on home price depreciation at both the Metropolitan Statistical Area and state 
level. This information is matched to each loan to estimate the home price depreciation. Data is accumulated from the loan level to 
determine the current loan-to-value ratio for the security as a whole.

Remaining credit enhancement is the amount of credit enhancement available to absorb current projected losses within the pool of 
loans that support the security. The Company acquires the benefit of credit enhancement by investing in super-senior tranches for 
many of our residential mortgage-backed securities. Subordinated tranches held by other investors are specifically designed to absorb 
losses before the super-senior tranches which added an additional layer to the typical credit support for these types of bonds. Current 
projected losses consider depreciation of home prices based on FHFA data, estimated costs and additional losses to liquidate collateral 
and delinquency status of the individual loans underlying the security.

Credit loss impairment is recorded as a charge to earnings. Additional impairment based on the difference between the total unrealized 
loss and the estimated credit loss on these securities was charged against other comprehensive income, net of deferred taxes.

The Company recognized no credit loss impairments on private-label residential mortgage-backed securities in earnings during 2014, 
$938 thousand in 2013 and $5.9 million in 2012.

The Company recognized no credit loss impairment in earnings during 2014 for certain below investment grade municipal securities 
based on an assessment of the issuer's on-going financial difficulties and bankruptcy filing in 2011. The Company recognized $1.4 
million in impairment charges on these securities in 2013 and $1.0 million of impairment losses on these securities in 2012. 

105

A distribution of the amortized cost (after recognition of the other-than-temporary impairment), fair value and credit loss impairments 
recognized on our privately issued residential mortgage-backed securities is as follows (in thousands, except for number of securities):

Credit Losses Recognized

Year Ended

December 31, 2014

Life-to-date

Alt-A

Jumbo-A

Total

Number of
Securities

Amortized
Cost

Fair
Value

Number of
Securities

Amount

Number of
Securities

14

30

44

$

$

65,582

$

71,952

88,778

94,005

154,360

$ 165,957

— $

—

— $

—

—

—

14

29

43

Amount

$ 36,127

18,220

$ 54,347

Impaired equity securities, including perpetual preferred stocks, are evaluated based on management's ability and intent to hold the 
securities until fair value recovers over periods not to exceed three years. The assessment of the ability and intent to hold these 
securities focuses on the liquidity needs, asset/liability management objectives and securities portfolio objectives. Factors considered 
when assessing recovery include forecasts of general economic conditions and specific performance of the issuer, analyst ratings and 
credit spreads for preferred stocks which have debt-like characteristics. The Company has evaluated the near-term prospects of the 
investments in relation to the severity and duration of the impairment and based on that evaluation has the ability and intent to hold 
these investments until a recovery in fair value. Based on this evaluation, $373 thousand other-than-temporary impairment losses were 
recorded in earnings on equity securities during 2014. All remaining impairment of equity securities was considered temporary at 
December 31, 2014 and December 31, 2013. No other-than-temporary impairment loss related to equity securities was recorded in 
earnings in 2013 and $457 thousand in impairment losses were recorded in 2012.

The following is a tabular roll forward of the amount of credit-related OTTI recognized on available for sale debt securities in 
earnings (in thousands):

Balance of credit-related OTTI recognized on available for sale debt, beginning of period

$

67,346

$

75,228

$

76,131

Additions for credit-related OTTI not previously recognized

Additions for increases in credit-related OTTI previously recognized when there is no intent to sell and

no requirement to sell before recovery of amortized cost

Reductions for change in intent to hold before recovery

Sales

—

—

—

(12,999)

618

320

(3,589)

(5,231)

113

6,780

—

(7,796)

Balance of credit-related OTTI recognized on available for sale debt securities, end of period

$

54,347

$

67,346

$

75,228

Year Ended December 31,

2014

2013

2012

Fair Value Option Securities

Fair value option securities represent securities which the Company has elected to carry at fair value and separately identified on the 
Consolidated Balance Sheets with changes in the fair value recognized in earnings as they occur. Certain residential mortgage-backed 
securities issued by U.S. government agencies and derivative contracts are held as an economic hedge of the mortgage servicing 
rights. In addition, certain corporate debt securities are economically hedged by derivative contracts to manage interest rate risk. 
Derivative contracts that have not been designated as hedging instruments effectively modify these fixed rate securities into variable 
rate securities.

The fair value and net unrealized gain (loss) included in Fair value option securities is as follows (in thousands):

U.S. agency residential mortgage-backed securities

Other securities

Total

106

December 31, 2014

December 31, 2013

Fair Value

Net
Unrealized
Gain (Loss)

Fair Value

Net
Unrealized
Gain (Loss)

$

$

311,597

—

311,597

$

$

1,624

—

1,624

$

$

157,431

9,694

167,125

$

$

(8,378)

209

(8,169)

 
 
 
 
 
 
 
 
 
 
 
 
Restricted Equity Securities

Restricted equity securities include stock we are required to hold as members of the Federal Reserve system and the Federal Home 
Loan Banks ("FHLB"). Restricted equity securities are carried at cost as these securities do not have a readily determined fair value 
because ownership of these shares is restricted and they lack a market. A summary of restricted equity securities follows (in 
thousands):

Federal Reserve Bank stock

Federal Home Loan Bank stock

Total

December 31,

2014

2013

$

$

35,018

$

106,476

141,494

$

33,742

51,498

85,240

107

(3) Derivatives 

The following table summarizes the fair values of derivative contracts recorded as “derivative contracts” assets and liabilities in 
the balance sheet at December 31, 2014 (in thousands):

Assets

Notional1

Gross
Fair
Value

Netting
Adjustments

Net Fair
Value
Before
Cash
Collateral

Cash
Collateral

Fair Value
Net of Cash
Collateral

Customer risk management programs:

Interest rate contracts

To-be-announced residential mortgage-

backed securities

Interest rate swaps

Energy contracts

Agricultural contracts

Foreign exchange contracts

Equity option contracts

$ 13,313,615

$ 94,719

$

(39,359) $

55,360

$

— $

1,165,568

35,405

579,801

141,166

47,657

290,965

194,960

1,904

238,395

10,834

—

(48,624)

(1,256)

—

—

35,405

92,542

648

238,395

10,834

—

(71,310)

—

—

—

Total customer risk management programs

15,592,566

522,423

(89,239)

433,184

(71,310)

Interest rate risk management programs

—

—

—

—

—

55,360

35,405

21,232

648

238,395

10,834

361,874

—

Total derivative contracts

$ 15,592,566

$ 522,423

$

(89,239) $ 433,184

$ (71,310) $

361,874

Liabilities

Notional¹

Gross
Fair
Value

Netting
Adjustments

Net Fair
Value
Before
Cash
Collateral

Cash
Collateral

Fair Value
Net of Cash
Collateral

Customer risk management programs:

Interest rate contracts

To-be-announced residential mortgage-

backed securities

Interest rate swaps

Energy contracts

Agricultural contracts

Foreign exchange contracts

Equity option contracts

$ 13,471,880

$ 91,949

$

(39,359) $

52,590

$ (52,290) $

1,165,568

35,599

579,801

142,839

47,418

290,856

194,960

1,908

238,118

10,834

—

(48,624)

(1,256)

—

—

35,599

94,215

652

238,118

10,834

(18,717)

—

(596)

(6,703)

—

Total customer risk management programs

15,750,483

521,247

(89,239)

432,008

(78,306)

Interest rate risk management programs

47,000

852

—

852

—

300

16,882

94,215

56

231,415

10,834

353,702

852

Total derivative contracts
1  Notional amounts for commodity contracts are converted into dollar-equivalent amounts based on dollar prices at the inception of the 

(89,239) $ 432,860

$ (78,306) $

$ 15,797,483

$ 522,099

$

354,554

contract.

When bilateral netting agreements exist between the Company and its counterparties that create a single legal claim or 
obligation to pay or receive the net amount in settlement of the individual derivative contracts, the Company reports derivative 
assets and liabilities on a net by counterparty basis.

Derivative contracts may also require the Company to provide or receive cash margin as collateral for derivative assets and 
liabilities. Derivative assets and liabilities are reported net of cash margin when certain conditions are met. As of December 31, 
2014, a decrease in credit rating to below investment grade would increase our obligation to post cash margin on existing 
contracts by approximately $19 million.

108

 
 
 
 
 
 
 
 
 
 
The following table summarizes the fair values of derivative contracts recorded as “derivative contracts” assets and liabilities in 
the balance sheet at December 31, 2013 (in thousands):

Assets

Notional1

Gross
Fair
Value

Netting
Adjustments

Net Fair
Value
Before
Cash
Collateral

Cash
Collateral

Fair Value
Net of Cash
Collateral

Customer risk management programs:

Interest rate contracts

To-be-announced residential mortgage-

backed securities

Interest rate swaps

Energy contracts

Agricultural contracts

Foreign exchange contracts

Equity option contracts

$ 10,817,159

$ 102,921

$

(46,623) $

56,298

$

— $

1,283,379

1,263,266

100,886

136,543

210,816

44,124

48,078

2,060

136,543

17,957

—

(29,957)

(1,166)

—

—

44,124

18,121

894

136,543

17,957

(731)

(2,575)

—

(2,147)

(3,472)

(8,925)

—

56,298

43,393

15,546

894

134,396

14,485

265,012

—

Total customer risk management programs

13,812,049

351,683

(77,746)

273,937

Interest rate risk management programs

—

—

—

—

Total derivative contracts

$ 13,812,049

$ 351,683

$

(77,746) $ 273,937

$

(8,925) $

265,012

Liabilities

Notional¹

Gross
Fair
Value

Netting
Adjustments

Net Fair
Value
Before
Cash
Collateral

Cash
Collateral

Fair Value
Net of Cash
Collateral

Customer risk management programs:

Interest rate contracts

To-be-announced residential mortgage-

backed securities

Interest rate swaps

Energy contracts

Agricultural contracts

Foreign exchange contracts

Equity option contracts

$ 10,982,049

$ 99,830

$

(46,623) $

53,207

$

— $

1,283,379

1,216,426

99,191

135,237

210,816

44,377

46,095

2,009

135,237

17,957

—

(29,957)

(1,166)

—

—

44,377

16,138

843

135,237

17,957

(17,853)

(6,055)

—

(294)

—

Total customer risk management programs

13,927,098

345,505

(77,746)

267,759

(24,202)

Interest rate risk management programs

47,000

3,628

—

3,628

—

53,207

26,524

10,083

843

134,943

17,957

243,557

3,628

Total derivative contracts
1  Notional amounts for commodity contracts are converted into dollar-equivalent amounts based on dollar prices at the inception of the 

(77,746) $ 271,387

$ (24,202) $

$ 13,974,098

$ 349,133

$

247,185

contract.

109

 
 
 
 
 
 
 
 
The following summarizes the pre-tax net gains (losses) on derivative instruments and where they are recorded in the Consolidated 
Statement of Earnings (in thousands):

Year Ended December 31,

2014

2013

2012

Brokerage
and 
Trading 
Revenue

Gain (Loss)
on 
Derivatives, 
Net

Brokerage
and 
Trading
Revenue

Gain (Loss)
on 
Derivatives,
Net

Brokerage
and 
Trading
Revenue

Gain (Loss)
on 
Derivatives,
Net

Customer risk management programs:

Interest rate contracts

To-be-announced residential mortgage-

backed securities

Interest rate swaps

Energy contracts

Agricultural contracts

Foreign exchange contracts

Equity option contracts

Total customer risk management programs

Interest rate risk management programs

$

27,007

$

— $

29,614

$

— $

25,509

$

2,494

6,572

146

1,581

—

37,800

—

—

—

—

—

—

—

2,776

2,991

8,303

357

687

—

41,952

—

—

—

—

—

—

—

(4,367)

3,458

8,171

382

612

—

38,132

—

Total derivative contracts

$

37,800

$

2,776

$

41,952

$

(4,367) $

38,132

$

—

—

—

—

—

—

—

(301)

(301)

At December 31, 2014, BOK Financial had interest rate swaps with a notional value of $47 million used as part of the 
economic hedge of the change in the fair value of mortgage servicing rights.

As discussed in Note 7, certain derivative contracts not designated as hedging instruments related to mortgage loan 
commitments and forward sales contracts are included in Residential mortgage loans held for sale on the Consolidated Balance 
Sheets. See Note 7 for additional discussion of notional, fair value and impact on earnings of these contracts. Forward sales 
contracts are not considered swaps under the Commodity and Futures Trading Commission final rules.

None of these derivative contracts have been designated as hedging instruments.

(4) Loans and Allowances for Credit Losses 

The portfolio segments of the loan portfolio are as follows (in thousands):

December 31, 2014

December 31, 2013

Fixed
Rate

Variable
Rate

Non-
accrual

Total

Fixed
Rate

Variable
Rate

Non-
accrual

Total

Commercial

$ 1,736,976

$ 7,345,167

$

13,527

$ 9,095,670

$ 1,637,620

$ 6,288,841

$ 16,760

$ 7,943,221

Commercial real estate

721,513

1,988,080

Residential mortgage

1,698,620

102,865

202,771

331,274

18,557

48,121

566

2,728,150

770,908

1,603,595

1,949,512

1,783,614

434,705

135,494

226,092

244,951

40,850

42,320

1,219

2,415,353

2,052,026

381,664

Consumer

Total

Accruing loans past 
due (90 days)1
Foregone interest on
nonaccrual loans

$ 4,259,974

$ 9,867,292

$

80,771

$ 14,208,037

$ 4,327,636

$ 8,363,479

$ 101,149

$ 12,792,264

  $

125

$

8,170

  $

1,415

$

9,815

1  Excludes residential mortgage loans guaranteed by agencies of the U.S. government.

110

 
 
 
 
 
 
 
 
 
 
 
At December 31, 2014, loans to businesses and individuals with collateral primarily located in Texas totaled $4.9 billion or 
34% of the total loan portfolio. Loans to businesses and individuals with collateral primarily located in Oklahoma totaled $3.4 
billion or 24% of our total loan portfolio. Loans for which the collateral location is not relevant, such as unsecured loans and 
reserve-based energy loans, are distributed by the borrower’s primary operating location. These geographic concentrations 
subject the loan portfolio to the general economic conditions within these areas. At December 31, 2013, loans to businesses and 
individuals with collateral primarily located in Texas totaled $4.3 billion or 34% of the loan portfolio and loans to businesses 
and individuals with collateral primarily located in Oklahoma totaled $3.3 billion or 26% of the loan portfolio.

Commercial

Commercial loans represent loans for working capital, facilities acquisition or expansion, purchases of equipment and other 
needs of commercial customers primarily located within our geographical footprint. Commercial loans are underwritten 
individually and represent on-going relationships based on a thorough knowledge of the customer, the customer’s industry and 
market. While commercial loans are generally secured by the customer’s assets including real property, inventory, accounts 
receivable, operating equipment, interest in mineral rights and other property and may also include personal guarantees of the 
owners and related parties, the primary source of repayment of the loans is the on-going cash flow from operations of the 
customer’s business. Inherent lending risk is centrally monitored on a continuous basis from underwriting throughout the life of 
the loan for compliance with commercial lending policies.

At December 31, 2014, commercial loans with collateral primarily located in Texas totaled $3.2 billion or 36% of the 
commercial loan portfolio segment and commercial loans with collateral primarily located in Oklahoma totaled $2.0 billion or 
22% of the commercial loan portfolio segment. The commercial loan portfolio segment is further divided into loan classes. The 
energy loan class totaled $2.9 billion or 20% of total loans at December 31, 2014, including $2.5 billion of outstanding loans to 
energy producers. Approximately 59% of committed production loans are secured by properties primarily producing oil and 
41% are secured by properties producing natural gas. The services loan class totaled $2.5 billion at December 31, 2014. 
Approximately $1.2 billion of loans in the services category consist of loans with individual balances of less than $10 million. 
Businesses included in the services class include governmental, educational, utilities, not-for-profit and professional/technical 
services.

At December 31, 2013, commercial loans with collateral primarily located in Texas totaled $2.8 billion or 36% of the 
commercial loan portfolio segment and commercial loans with collateral primarily located in Oklahoma totaled $1.9 billion or 
23% of the commercial loan portfolio segment. The energy loan class totaled $2.4 billion and the services loan class totaled 
$2.3 billion. Approximately $1.1 billion of loans in the services category consisted of loans with individual balances of less 
than $10 million. 

Commercial Real Estate

Commercial real estate loans are for the construction of buildings or other improvements to real estate and property held by 
borrowers for investment purposes primarily within our geographical footprint. We require collateral values in excess of the 
loan amounts, demonstrated cash flows in excess of expected debt service requirements, equity investment in the project and a 
portion of the project already sold, leased or permanent financing already secured. The expected cash flows from all significant 
new or renewed income producing property commitments are stress tested to reflect the risks in varying interest rates, vacancy 
rates and rental rates. As with commercial loans, inherent lending risks are centrally monitored on a continuous basis from 
underwriting throughout the life of the loan for compliance with applicable lending policies.

At December 31, 2014, 34% of commercial real estate loans are secured by properties primarily located in the Dallas and 
Houston areas of Texas. An additional 16% of commercial real estate loans are secured by properties located primarily in the 
Tulsa and Oklahoma City metropolitan areas of Oklahoma. At December 31, 2013, 32% of commercial real estate loans were 
secured by properties in Texas, 19% of commercial real estate loans were secured by properties in Oklahoma and 11% of 
commercial real estate loans were secured by properties located primarily in Albuquerque, New Mexico.

111

Residential Mortgage and Consumer

Residential mortgage loans provide funds for our customers to purchase or refinance their primary residence or to borrow 
against the equity in their home. Residential mortgage loans are secured by a first or second mortgage on the customer’s 
primary residence. Consumer loans include direct loans secured by and for the purchase of automobiles, recreational and 
marine equipment as well as other unsecured loans. Consumer loans also include indirect automobile loans made through 
primary dealers. Residential mortgage and consumer loans are made in accordance with underwriting policies we believe to be 
conservative and are fully documented. Credit scoring is assessed based on significant credit characteristics including credit 
history, residential and employment stability. Residential mortgage loans retained in the Company’s portfolio are primarily 
composed of various mortgage programs to support customer relationships including jumbo mortgage loans, non-builder 
construction loans and special loan programs for high net worth individuals and certain professionals. Jumbo loans may be 
fixed or variable rate and are fully amortizing. Jumbo loans generally conform to government sponsored entity standards, 
except that the loan size exceeds maximums required under these standards. These loans generally require a minimum FICO 
score of 720 and a maximum debt-to-income ratio (“DTI”) of 38%. Loan-to-value (“LTV”) ratios are tiered from 60% to 100%, 
depending on the market. Special mortgage programs include fixed and variable fully amortizing loans tailored to the needs of 
certain healthcare professionals. Variable rate loans are fully indexed at origination and may have fixed rates for three to ten 
years, then adjust annually thereafter. 

At December 31, 2014 and 2013, residential mortgage loans included $206 million and $182 million, respectively, of loans 
guaranteed by U.S. government agencies previously sold into GNMA mortgage pools. These loans either have been 
repurchased or are eligible to be repurchased by the Company when certain defined delinquency criteria are met. Although 
payments on these loans generally are past due more than 90 days, interest continues to accrue based on the government 
guarantee.

Home equity loans totaled $774 million at December 31, 2014 and $808 million at December 31, 2013. At December 31, 2014, 
69% of the home equity loan portfolio was comprised of first lien loans and 31% of the home equity portfolio was comprised 
of junior lien loans. Junior lien loans were distributed 71% to amortizing term loans and 29% to revolving lines of credit. At 
December 31, 2013, 70% of the home equity portfolio was comprised of first lien loans and 30% of the home equity loan 
portfolio was comprised of junior lien loans. Junior lien loans were distributed 74% to amortizing term loans and 26% to 
revolving lines of credit. Home equity loans generally require a minimum FICO score of 700 and a maximum DTI of 40%. The 
maximum loan amount available for our home equity loan products is generally $400 thousand. Revolving loans have a 5 year 
revolving period followed by 15 year term of amortizing repayments. Interest-only home equity loans may not be extended for 
any additional revolving time. All other home equity loans may be extended at management's discretion for an additional 5 year 
revolving term subject to an update of certain credit information.

At December 31, 2014, 38% of residential mortgage loans are secured by properties located in Oklahoma, 28% of residential 
mortgage loans are secured by properties located in Texas, 12% of residential mortgage are secured by properties located in 
New Mexico and 10% of residential mortgage are secured by properties located in Colorado. At December 31, 2013, 38% of 
residential mortgage loans were secured by properties in Oklahoma, 27% of residential mortgage were secured by properties in 
Texas and 10% of residential mortgage loans are secured by properties in New Mexico.

Credit Commitments

Commitments to extend credit are agreements to lend to a customer as long as there is no violation of conditions established in 
the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a 
fee. At December 31, 2014, outstanding commitments totaled $8.3 billion. Because some commitments are expected to expire 
before being drawn upon, the total commitment amounts do not necessarily represent future cash requirements. BOK Financial 
uses the same credit policies in making commitments as it does loans.

The amount of collateral obtained, if deemed necessary, is based upon management’s credit evaluation of the borrower.

Standby letters of credit are conditional commitments issued to guarantee the performance of a customer to a third party. 
Because the credit risk involved in issuing standby letters of credit is essentially the same as that involved in extending loan 
commitments, BOK Financial uses the same credit policies in evaluating the creditworthiness of the customer. Additionally, 
BOK Financial uses the same evaluation process in obtaining collateral on standby letters of credit as it does for loan 
commitments. The term of these standby letters of credit is defined in each commitment and typically corresponds with the 
underlying loan commitment. At December 31, 2014, outstanding standby letters of credit totaled $448 million. Commercial 
letters of credit are used to facilitate customer trade transactions with the drafts being drawn when the underlying transaction is 
consummated. At December 31, 2014, outstanding commercial letters of credit totaled $6.7 million.

112

 
Allowances for Credit Losses

BOK Financial maintains an allowance for loan losses and an accrual for off-balance sheet credit risk. The accrual for off-
balance sheet credit risk is maintained at a level that is appropriate to cover estimated losses associated with credit instruments 
that are not currently recognized as assets such as loan commitments, standby letters of credit or guarantees. As discussed in 
greater detail in Note 7, the Company also has separate accruals related to off-balance sheet credit risk related to residential 
mortgage loans previously sold with full or partial recourse and for residential mortgage loans sold to government sponsored 
agencies under standard representations and warranties.

The allowance for loan losses consists of specific allowances attributed to impaired loans that have not yet been charged down 
to amounts we expect to recover, general allowances for unimpaired loans based on estimated loss rates by loan class and 
nonspecific allowances based on general economic conditions, concentration in loans with large balances and other relevant 
factors.

The activity in the allowance for loan losses and the accrual for off-balance sheet credit risk related to loan commitments and 
standby letters of credit for the year ended December 31, 2014 is summarized as follows (in thousands):

Commercial

Commercial
Real Estate

Residential
Mortgage

Consumer

Nonspecific
Allowance

Total

Allowance for loan losses:

Beginning balance

Provision for loan losses

Loans charged off

Recoveries

Ending balance

Accrual for off-balance sheet

credit risk:

Beginning balance

Provision for off-balance sheet credit

risk

Ending balance

Total provision for credit losses

$

$

$

$

$

79,180

$

41,573

$

29,465

$

6,965

$

28,213

$

185,396

9,561

(3,569)

5,703

(4,084)

(2,047)

7,003

(3,559)

(4,448)

2,000

(892)

(6,168)

4,328

(168)

—

—

858

(16,232)

19,034

90,875

$

42,445

$

23,458

$

4,233

$

28,045

$

189,056

119

356

475

9,917

$

$

$

1,876

$

90

$

3

$

— $

2,088

(1,169)

707

$

(62)

28

$

17

20

$

—

— $

(858)

1,230

(5,253) $

(3,621) $

(875) $

(168) $

—

113

 
 
 
 
 
 
 
 
 
 
 
 
 
The activity in the allowance for loan losses and the accrual for off-balance sheet credit risk related to loan commitments and 
standby letters of credit for the year ended December 31, 2013 is summarized as follows (in thousands):

Commercial

Commercial
Real Estate

Residential
Mortgage

Consumer

Nonspecific
Allowance

Total

Allowance for loan losses:

Beginning balance

Provision for loan losses

Loans charged off

Recoveries

Ending balance

Accrual for off-balance sheet credit

risk:

Beginning balance

Provision for off-balance sheet credit

risk

Ending balance

Total provision for credit losses

$

$

$

$

$

65,280

$

54,884

$

41,703

$

9,453

$

44,187

$

215,507

12,747

(6,335)

7,488

(16,886)

(5,845)

9,420

(8,043)

(5,753)

1,558

83

(7,349)

4,778

(15,974)

—

—

(28,073)

(25,282)

23,244

79,180

$

41,573

$

29,465

$

6,965

$

28,213

$

185,396

475

$

1,353

$

78

$

9

$

— $

1,915

(356)

119

12,391

$

$

523

1,876

$

12

90

$

(16,363) $

(8,031) $

(6)

3

77

$

$

—

— $

173

2,088

(15,974) $

(27,900)

The activity in the allowance for loan losses and the accrual for off-balance sheet credit risk related to loan commitments and 
standby letters of credit for the year ended December 31, 2012 is summarized as follows (in thousands):

Commercial

Commercial
Real Estate

Residential
Mortgage

Consumer

Nonspecific
Allowance

Total

Allowance for loan losses:

Beginning balance

Provision for loan losses

Loans charged off

Recoveries

Ending balance

Accrual for off-balance sheet

credit risk:

Beginning balance

Provision for off-balance sheet credit

risk

Ending balance

$

$

$

$

83,443

$

67,034

$

46,476

$

10,178

$

46,350

$

253,481

(14,950)

(9,341)
6,128 1
65,280

7,906

(7,431)

475

$

$

$

(6,214)

(11,642)

5,706

3,346

(10,047)

1,928

5,327

(11,108)

5,056

(2,163)

—

—

(14,654)

(42,138)

18,818

54,884

$

41,703

$

9,453

$

44,187

$

215,507

1,250

$

91

$

14

$

— $

9,261

103

1,353

$

(13)

78

$

(5)

9

$

—

— $

(7,346)

1,915

Total provision for credit losses
(22,000)
1  Includes $7.1 million of negative recovery related to a refund of a settlement between BOK Financial and the City of Tulsa invalidated by 

(2,163) $

(6,111) $

(22,381)

5,322

3,333

$

$

$

$

the Oklahoma Supreme Court.

114

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The allowance for loan losses and recorded investment of the related loans by portfolio segment for each impairment 
measurement method at December 31, 2014 is as follows (in thousands):

Collectively Measured
for Impairment

Individually Measured
for Impairment

Total

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

$

9,082,143

$

90,709

$

13,527

$

166

$

9,095,670

$

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

2,709,593

1,901,391

434,139

42,404

23,353

4,233

14,127,266

160,699

18,557

48,121

566

80,771

Nonspecific allowance

—

—

—

2,728,150

1,949,512

434,705

90,875

42,445

23,458

4,233

14,208,037

161,011

—

28,045

41

105

—

312

—

Total

$ 14,127,266

$

160,699

$

80,771

$

312

$ 14,208,037

$

189,056

The allowance for loan losses and recorded investment of the related loans by portfolio segment for each impairment 
measurement method at December 31, 2013 is as follows (in thousands):

Collectively Measured
for Impairment

Individually Measured
for Impairment

Total

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

$

7,926,461

$

78,607

$

16,760

$

2,374,503

2,010,483

380,445

41,440

29,217

6,965

40,850

41,543

1,219

12,691,892

156,229

100,372

Nonspecific allowance

—

—

—

573

133

248

—

954

—

$

7,943,221

$

2,415,353

2,052,026

381,664

79,180

41,573

29,465

6,965

12,792,264

157,183

—

28,213

Total

$ 12,691,892

$

156,229

$

100,372

$

954

$ 12,792,264

$

185,396

115

 
 
 
 
Credit Quality Indicators

The Company utilizes loan class and risk grading as primary credit quality indicators. Substantially all commercial and 
commercial real estate loans and certain residential mortgage and consumer loans are risk graded based on a quarterly 
evaluation of the borrowers’ ability to repay the loans. Certain commercial loans and most residential mortgage and consumer 
loans are small, homogeneous pools that are not risk graded. 

The allowance for loan losses and recorded investment of the related loans by portfolio segment for risk graded and non-risk 
graded loans at December 31, 2014 is as follows (in thousands):

Internally Risk Graded

Non-Graded

Total

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

$

9,073,030

$

90,085

$

22,640

$

790

$

9,095,670

$

2,728,150

192,303

343,227

42,445

2,996

1,506

—

1,757,209

91,478

12,336,710

137,032

1,871,327

—

20,462

2,727

23,979

2,728,150

1,949,512

434,705

14,208,037

161,011

90,875

42,445

23,458

4,233

Nonspecific allowance

—

—

—

—

—

28,045

Total

$ 12,336,710

$

137,032

$

1,871,327

$

23,979

$ 14,208,037

$

189,056

The allowance for loan losses and recorded investment of the related loans by portfolio segment for risk graded and non-risk 
graded loans at December 31, 2013 is as follows (in thousands):

Internally Risk Graded

Non-Graded

Total

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Recorded
Investment

Related
Allowance

Commercial

Commercial real estate

Residential mortgage

Consumer

Total

$

7,888,219

$

78,250

$

55,002

$

930

$

7,943,221

$

2,415,353

220,635

265,533

41,573

5,481

2,657

—

1,831,391

116,131

10,789,740

127,961

2,002,524

—

23,984

4,308

29,222

2,415,353

2,052,026

381,664

12,792,264

157,183

79,180

41,573

29,465

6,965

Nonspecific allowance

—

—

—

—

—

28,213

Total

$ 10,789,740

$

127,961

$

2,002,524

$

29,222

$ 12,792,264

$

185,396

Loans are considered to be performing if they are in compliance with the original terms of the agreement which is consistent 
with the regulatory guideline of “pass.” Performing also includes loans considered to be “other loans especially mentioned” by 
regulatory guidelines. Other loans especially mentioned are in compliance with the original terms of the agreement but may 
have a weakness that deserves management’s close attention. Performing loans also include past due residential mortgages that 
are guaranteed by agencies of the U.S. government.

The risk grading process identified certain criticized loans as potential problem loans. These loans have a well-defined 
weakness (e.g. inadequate debt service coverage or liquidity or marginal capitalization; repayment may depend on collateral or 
other risk mitigation) that may jeopardize liquidation of the debt and represent a greater risk due to deterioration in the financial 
condition of the borrower. This is consistent with the regulatory guideline for “substandard.” Because the borrowers are still 
performing in accordance with the original terms of the loan agreements, these loans were not placed in nonaccruing 
status. Known information does, however, cause concern as to the borrowers’ continued compliance with current repayment 
terms. Nonaccruing loans represent loans for which full collection of principal and interest in accordance with the original 
terms of the loan agreements is uncertain. This is substantially the same criteria used to determine whether a loan is impaired 
and includes certain loans considered “substandard” and all loans considered “doubtful” by regulatory guidelines.

116

 
 
 
 
 
The following table summarizes the Company’s loan portfolio at December 31, 2014 by the risk grade categories (in 
thousands): 

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land

development

Retail

Office

Multifamily

Industrial

Other commercial real estate

Internally Risk Graded

Non-Graded

Performing

Potential
Problem

Nonaccruing

Performing

Nonaccruing

Total

$

2,843,093

$

15,919

$

1,416

$

— $

— $

2,860,428

2,497,888

1,301,026

527,951

1,449,024

389,378

9,008,360

127,437

662,335

411,548

691,053

428,817

362,375

15,140

8,141

4,193

4,565

3,293

5,201

4,149

450

1,380

823

51,251

13,419

10,855

628

576

13,245

—

724

5,299

3,926

3,420

—

—

5,912

18,557

—

—

—

—

22,532

22,532

—

—

—

—

—

—

—

—

—

—

—

108

108

—

—

—

—

—

—

—

2,518,229

1,313,316

532,594

1,454,969

416,134

9,095,670

143,591

666,889

415,544

704,298

428,817

369,011

2,728,150

Total commercial real estate

2,683,565

26,028

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by

U.S. government agencies

Home equity

187,520

1,773

3,010

745,813

31,835

969,951

—

—

—

—

—

—

202,238

764,047

3,712

9,564

205,950

773,611

Total residential mortgage

187,520

1,773

3,010

1,712,098

45,111

1,949,512

Consumer

Total

343,041

19

167

91,079

399

434,705

$ 12,222,486

$

79,071

$

35,153

$

1,825,709

$

45,618

$ 14,208,037

117

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table summarizes the Company’s loan portfolio at December 31, 2013 by the risk grade categories (in thousands): 

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land

development

Retail

Office

Multifamily

Industrial

Other commercial real estate

Internally Risk Graded

Non-Graded

Performing

Potential
Problem

Nonaccruing

Performing

Nonaccruing

Total

$

2,347,519

$

2,381

$

1,860

$

— $

— $

2,351,760

2,265,984

1,191,791

381,794

1,272,626

381,394

7,841,108

173,488

579,506

403,951

562,800

243,625

371,628

11,304

2,604

9,365

34

4,736

30,424

15,393

1,684

1,157

13,695

—

7,576

39,505

4,922

6,969

592

1,586

758

16,687

17,377

4,857

6,391

7

252

11,966

40,850

—

—

—

—

54,929

54,929

—

—

—

—

—

—

—

—

—

—

—

73

73

—

—

—

—

—

—

—

2,282,210

1,201,364

391,751

1,274,246

441,890

7,943,221

206,258

586,047

411,499

576,502

243,877

391,170

2,415,353

Total commercial real estate

2,334,998

Residential mortgage:

Permanent mortgage

Permanent mortgages guaranteed by

U.S. government agencies

Home equity

210,142

3,283

7,210

815,040

27,069

1,062,744

—

—

—

—

—

—

180,821

800,420

777

7,264

181,598

807,684

Total residential mortgage

210,142

3,283

7,210

1,796,281

35,110

2,052,026

Consumer

Total

264,536

795

202

115,114

1,017

381,664

$ 10,650,784

$

74,007

$

64,949

$

1,966,324

$

36,200

$ 12,792,264

118

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Impaired Loans

Loans are considered to be impaired when it is probable that the Company will not be able to collect all amounts due according 
to the contractual terms of the loan agreement. This includes all nonaccruing loans, all loans modified in a troubled debt 
restructuring and all loans repurchased from GNMA pool.

A summary of impaired loans follows (in thousands):

As of December 31, 2014
Recorded Investment

Unpaid
Principal
Balance

Total

With No
Allowance

With
Allowance

Related
Allowance

Year Ended
December 31, 2014

Average 
Recorded
Investment

Interest
Income
Recognized

$

Commercial:

Energy
Services
Wholesale/retail
Manufacturing
Healthcare
Other commercial and

industrial
Total commercial

Commercial real estate:

Residential construction and

land development

Retail
Office
Multifamily
Industrial
Other commercial real estate

Total commercial real estate

Residential mortgage:
Permanent mortgage

Permanent mortgage 
guaranteed by U.S. 
government agencies1

Home equity

Total residential mortgage

$

1,444
8,068
9,457
737
2,432

8,604
30,742

10,071
5,406
5,959
—
—
11,954

33,390

$

1,416
5,201
4,149
450
1,380

931
13,527

5,299
3,926
3,420
—
—
5,912

1,416
4,487
4,117
450
1,380

931
12,781

5,192
3,926
3,420
—
—
5,739

18,557

18,277

43,463

34,845

34,675

212,684
9,767
265,914

205,950
9,564
250,359

205,950
9,564
250,189

Consumer

584

566

566

$

— $
714
32
—
—

—
746

107
—
—
—
—
173

280

170

—
—
170

—

— $
157
9
—
—

—
166

23
—
—
—
—
18

41

$

1,638
5,061
5,559
521
1,483

881
15,143

11,338
4,392
4,905
3
126
8,939

29,703

—
—
—
—
—

—
—

—
—
—
—
—
—

—

105

34,561

1,418

—
—
105

—

194,017
8,414
236,992

8,342
—
9,760

893

—

Total
1  All permanent mortgage loans guaranteed by U.S. government agencies are considered impaired as we do not expect full collection of 

330,630

283,009

282,731

281,813

1,196

312

$

$

$

$

$

$

$

9,760

contractual principal and interest. At December 31, 2014, $3.7 million of these loans are nonaccruing and $202 million are accruing based 
on the guarantee by U.S. government agencies.

Generally, no interest income is recognized on impaired loans until all principal balances, including amounts charged-off, have 
been recovered.

119

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As of December 31, 2013

Recorded Investment

Unpaid
Principal
Balance

Total

With No
Allowance

With
Allowance

Related
Allowance

Year Ended

December 31, 2013

Average 
Recorded
Investment

Interest
Income
Recognized

$

1,860

$

1,860

$

1,860

$

— $

— $

2,160

$

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Other commercial and

industrial

Total commercial

Commercial real estate:

Residential construction and

land development

Retail

Office

Multifamily

Industrial

6,486

11,009

746

2,193

8,532

30,826

20,804

6,133

7,848

7

252

4,922

6,969

592

1,586

831

16,760

17,377

4,857

6,391

7

252

3,791

6,937

592

1,538

831

15,549

17,050

4,857

6,383

7

252

Other commercial real estate

14,593

11,966

11,779

Total commercial real

estate

49,637

40,850

40,328

Residential mortgage:

Permanent mortgage

Permanent mortgage 
guaranteed by U.S. 
government agencies1

Home equity

Total residential mortgage

41,870

34,279

33,869

188,436

7,537

237,843

181,598

7,264

223,141

181,598

7,264

222,731

Consumer

1,228

1,219

1,219

1,131

32

—

48

—

1,211

327

—

8

—

—

187

522

410

—

—

410

—

516

9

—

48

—

573

8,506

5,023

1,300

2,376

1,249

20,614

107

21,754

—

8

—

—

18

6,487

6,610

1,357

2,110

12,421

133

50,739

—

—

—

—

—

—

—

—

—

—

—

—

—

—

248

37,071

1,582

—

—

248

—

165,509

6,760

209,340

6,961

—

8,543

1,965

—

Total
1  All permanent mortgage loans guaranteed by U.S. government agencies are considered impaired as we do not expect full collection of 
contractual principal and interest. At December 31, 2013, $777 thousand of these loans are nonaccruing and $181 million are accruing 
based on the guarantee by U.S. government agencies.

282,658

279,827

281,970

319,534

2,143

954

$

$

$

$

$

$

$

8,543

120

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Troubled Debt Restructurings

A summary of troubled debt restructurings ("TDRs") by accruing status as of December 31, 2014 is as follows (in thousands):

As of December 31, 2014

Recorded
Investment

Performing
in Accordance
With Modified
Terms

Not
Performing 
in 
Accordance 
With 
Modified 
Terms

Amounts
Charged-Off
During the
Year Ended
December 31,
2014

Specific
Allowance

Nonaccruing TDRs:

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land

development

Retail

Office

Multifamily

Industrial

Other commercial real estate

Total commercial real estate

Residential mortgage:

Permanent mortgage

Permanent mortgage guaranteed by U.S.

government agencies

Home equity

Total residential mortgage

Consumer

Total nonaccruing TDRs

Accruing TDRs:

Residential mortgage:

Permanent mortgages guaranteed by U.S.

government agencies

Total residential mortgage

Total accruing TDRs

$

— $

— $

— $

— $

1,666

3,381

340

—

674

6,061

3,140

3,600

2,324

—

—

1,647

10,711

16,393

1,597

5,184

23,174

419

40,365

73,985

73,985

73,985

706

3,284

340

—

93

4,423

641

2,432

—

—

—

1,647

4,720

11,134

179

3,736

15,049

253

960

97

—

—

581

1,638

2,499

1,168

2,324

—

—

—

5,991

5,259

1,418

1,448

8,125

166

24,445

15,920

17,274

17,274

17,274

56,711

56,711

56,711

148

9

—

—

—

157

23

—

—

—

—

—

23

105

—

—

105

—

285

—

—

—

—

—

—

3,000

—

—

3,000

1,597

—

—

—

—

—

1,597

262

—

247

509

1

5,107

—

—

—

Total TDRs

$

114,350

$

41,719

$

72,631

$

285

$

5,107

121

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A summary of troubled debt restructurings by accruing status as of December 31, 2013 is as follows (in thousands):

As of December 31, 2013

Recorded
Investment

Performing
in Accordance
With Modified
Terms

Not
Performing 
in 
Accordance 
With 
Modified 
Terms

Amounts
Charged-off
During the
Year Ended
December 31,
2013

Specific
Allowance

$

— $

— $

— $

— $

Nonaccruing TDRs:

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land

development

Retail

Office

Multifamily

Industrial

Other commercial real estate

Total commercial real estate

Residential mortgage:

Permanent mortgage

Home equity

Total residential mortgage

Consumer

Total nonaccuring TDRs

Accruing TDRs:

Residential mortgage:

Permanent mortgages guaranteed by U.S.

government agencies

Total residential mortgage

Total accruing TDRs

2,235

235

391

—

771

3,632

10,148

4,359

5,059

—

—

5,011

24,577

18,697

4,045

22,742

1,008

51,959

54,322

54,322

54,322

852

89

—

—

173

1,114

1,444

3,141

3,872

—

—

2,885

11,342

12,214

3,531

15,745

758

1,383

146

391

—

598

2,518

8,704

1,218

1,187

—

—

2,126

13,235

6,483

514

6,997

250

237

9

—

—

—

246

107

—

—

—

—

—

107

88

—

88

—

—

—

—

154

—

—

154

46

582

117

—

—

—

745

469

112

581

1

28,959

23,000

441

1,481

13,384

13,384

13,384

40,938

40,938

40,938

—

—

—

—

—

—

Total TDRs

$

106,281

$

42,343

$

63,938

$

441

$

1,481

122

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Troubled debt restructurings generally consist of interest rate concessions, payment stream concessions or a combination of 
concessions to distressed borrowers. The following table details the recorded balance of loans at December 31, 2014 by class 
that were restructured during the year ended December 31, 2014 by primary type of concession (in thousands):

Year Ended December 31, 2014

Accruing

Nonaccrual

Payment
Stream

Combination
& Other

Total

Interest
Rate

Payment
Stream

Combination
& Other

Total

Total

$

— $

— $

— $

— $

— $

— $ — $

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Other commercial and

industrial

Total commercial

Commercial real estate:

Residential construction
and land development

Retail

Office

Multifamily

Industrial

Other commercial real

estate

Total commercial real

estate

Residential mortgage:

Permanent mortgage

Permanent mortgage
guaranteed by U.S.
government agencies

Home equity

Total residential
mortgage

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

15,386

—

17,293

32,679

—

—

15,386

17,293

32,679

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

3,261

—

—

396

3,657

—

—

—

—

—

—

—

586

—

—

586

—

—

—

—

—

81

81

—

—

—

—

—

—

—

—

3,261

—

—

477

3,738

—

—

—

—

—

—

—

—

—

3,261

—

—

477

3,738

—

—

—

—

—

—

—

3,538

4,124

4,124

1,059

2,534

1,059

2,534

33,738

2,534

7,131

7,717

40,396

76

76

76

Consumer

—

—

—

Total

$

15,386

$

17,293

$

32,679

$

— $

4,243

$

7,288

$ 11,531

$ 44,210

123

The following table details the recorded balance of loans by class that were restructured during the year ended December 31, 
2013 by primary type of concession (in thousands):

Year Ended December 31, 2013

Accruing

Nonaccrual

Payment
Stream

Combination
& Other

Total

Interest
Rate

Payment
Stream

Combination
& Other

Total

Total

$

— $

— $

— $

— $

— $

— $ — $

—

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Other commercial and

industrial

Total commercial

Commercial real estate:

Residential construction
and land development

Retail

Office

Multifamily

Industrial

Other commercial real

estate

Total commercial real

estate

Residential mortgage:

Permanent mortgage

Permanent mortgage
guaranteed by U.S.
government agencies

Home equity

Total residential
mortgage

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

11,545

—

12,518

24,063

—

—

11,545

12,518

24,063

—

—

—

—

139

139

—

—

—

—

—

—

—

—

—

—

—

75

1,080

—

391

—

—

1,471

—

486

2,819

—

—

517

3,822

—

—

—

—

57

57

—

—

—

—

—

—

—

1,080

1,080

—

391

—

196

1,667

—

391

—

196

1,667

—

486

—

486

2,819

2,819

—

—

—

—

517

517

3,822

3,822

1,062

1,894

2,956

2,956

—

—

—

—

2,800

2,800

24,063

2,800

1,062

4,694

5,756

29,819

—

638

713

713

Consumer

—

—

—

Total

$

11,545

$

12,518

$

24,063

$

214

$

6,355

$

5,389

$ 11,958

$ 36,021

124

1,080

—

391

—

164

—

1,080

—

391

—

164

1,635

1,635

—

486

—

486

2,819

2,819

—

—

517

3,822

586

—

590

—

—

517

3,822

586

23,918

590

1,176

25,094

The following table summarizes, by loan class, the recorded investment at December 31, 2014 and 2013, respectively of loans 
modified as TDRs within the previous 12 months and for which there was a payment default during the years ended 
December 31, 2014 and 2013, respectively (in thousands):

Year Ended

December 31, 2014

December 31, 2013

Accruing

Nonaccrual

Total

Accruing

Nonaccrual

Total

$

— $

— $

— $

— $

— $

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land development

Retail

Office

Multifamily

Industrial

Other commercial real estate

Total commercial real estate

Residential mortgage:

Permanent mortgage

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

13

13

—

—

—

—

—

—

—

—

—

—

—

13

13

—

—

—

—

—

—

—

2,836

2,836

—

—

—

—

—

—

—

—

—

—

—

—

—

—

Permanent mortgage guaranteed by U.S. government

agencies

Home equity

Total residential mortgage

29,585

—

29,585

1,047

1,101

4,984

30,632

1,101

34,569

23,918

—

23,918

Consumer

Total

—

25

25

—

155

155

$

29,585

$

5,022

$ 34,607

$

23,918

$

6,788

$ 30,706

A payment default is defined as being 30 days or more past due. The table above includes loans that experienced a payment 
default during the period, but may be performing in accordance with the modified terms as of the balance sheet date. 

125

Nonaccrual & Past Due Loans

Past due status for all loan classes is based on the actual number of days since the last payment was due according to the 
contractual terms of the loans.

A summary of loans currently performing, loans past due and accruing and nonaccrual loans as of December 31, 2014 is as follows 
(in thousands):

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land development

Retail

Office

Multifamily

Industrial

Other commercial real estate

Total commercial real estate

Residential mortgage:

Permanent mortgage

Past Due

Current

30 to 89
Days

90 Days
or More

Nonaccrual

Total

$

2,857,082

$

1,930

$

— $

1,416

$

2,860,428

2,511,892

1,309,167

532,144

1,453,409

415,030

9,078,724

133,642

662,963

412,124

704,298

428,817

362,529

2,704,373

1,136

—

—

180

173

3,419

4,650

—

—

—

—

570

5,220

929,090

5,970

—

—

—

—

—

—

—

—

—

—

—

—

—

46

5,201

4,149

450

1,380

931

2,518,229

1,313,316

532,594

1,454,969

416,134

13,527

9,095,670

5,299

3,926

3,420

—

—

5,912

18,557

143,591

666,889

415,544

704,298

428,817

369,011

2,728,150

34,845

969,951

Permanent mortgages guaranteed by U.S. government

agencies

Home equity

Total residential mortgage

26,691

761,247

1,717,028

23,558

2,723

32,251

151,989

77

3,712

9,564

205,950

773,611

152,112

48,121

1,949,512

Consumer

Total

433,590

547

2

566

434,705

$ 13,933,715

$

41,437

$

152,114

$

80,771

$ 14,208,037

126

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A summary of loans currently performing, loans past due and accruing and nonaccrual loans as of December 31, 2013 is as 
follows (in thousands):

Commercial:

Energy

Services

Wholesale/retail

Manufacturing

Healthcare

Other commercial and industrial

Total commercial

Commercial real estate:

Residential construction and land development

Retail

Office

Multifamily

Industrial

Other commercial real estate

Total commercial real estate

Residential mortgage:

Permanent mortgage

Past Due

Current

30 to 89
Days

90 Days
or More

Nonaccrual

Total

$ 2,347,267

$

2,483

$

150

$

1,860

$

2,351,760

2,276,036

1,193,905

391,159

1,272,660

440,973

7,922,000

188,434

580,926

404,505

576,495

243,625

376,699

2,370,684

1,210

338

—

—

81

4,112

428

264

603

—

—

1,493

2,788

42

152

—

—

5

349

19

—

—

—

—

1,012

1,031

4,922

6,969

592

1,586

831

2,282,210

1,201,364

391,751

1,274,246

441,890

16,760

7,943,221

17,377

4,857

6,391

7

252

11,966

40,850

206,258

586,047

411,499

576,502

243,877

391,170

2,415,353

1,018,670

9,795

—

34,279

1,062,744

Permanent mortgages guaranteed by U.S. government

agencies

Home equity

Total residential mortgage

21,916

797,299

1,837,885

17,290

3,087

30,172

141,615

34

777

7,264

181,598

807,684

141,649

42,320

2,052,026

Consumer

Total

379,417

1,027

1

1,219

381,664

$ 12,509,986

$

38,099

$

143,030

$

101,149

$ 12,792,264

127

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(5) Premises and Equipment 

Premises and equipment at December 31 are summarized as follows (in thousands):

Land

Buildings and improvements

Software

Furniture and equipment

Construction in progress

Subtotal

Less accumulated depreciation
Total

December 31,

2014

2013

$

71,371

$

225,008

120,010

179,513

21,805

617,707

343,874
273,833

$

$

75,859

221,326

103,473

163,013

31,027

594,698

316,849
277,849

Depreciation expense of premises and equipment was $33 million, $30 million and $33 million for the years ended 
December 31, 2014, 2013 and 2012, respectively.

(6) Goodwill and Intangible Assets 

On February 28, 2014, the Company acquired GTRUST Financial Corporation ("GTRUST"), a Topeka-based independent trust 
and asset management company with approximately $631 million of assets under management or custody at the date of 
acquisition.

On April 30, 2014, the Company acquired MBM Advisors, a Houston-based independent, full service retirement and pension 
plan investment firm and an SEC registered investment adviser with approximately $1.3 billion of assets under management at 
the date of acquisition.

The purchase price for acquisitions in 2014 totaled approximately $27 million including $23 million paid in cash and $4 
million of contingent consideration. The purchase price allocation included $14 million of identifiable intangible assets and $18 
million of goodwill. The pro-forma impact of these transactions was not material to the Company's consolidated financial 
statements. 

The following table presents the original cost and accumulated amortization of intangible assets (in thousands):

Core deposit premiums

Less accumulated amortization

Net core deposit premiums

Other identifiable intangible assets

Less accumulated amortization

Net other identifiable intangible assets

December 31,

2014

2013

$

33,749

$

33,088

661

50,288

16,573

33,715

33,749

32,656

1,093

36,511

13,040

23,471

Total intangible assets, net

$

34,376

$

24,564

128

 
 
 
 
Expected amortization expense for intangible assets that will continue to be amortized (in thousands):

2015

2016

2017

2018

2019

Thereafter

Core
Deposit
Premiums

Other
Identifiable
Intangible 
Assets

$

393

247

21

—

—

—

$

3,967

$

3,967

3,735

3,078

2,816

16,152

$

661

$

33,715

$

Total

4,360

4,214

3,756

3,078

2,816

16,152

34,376

The changes in the carrying value of goodwill by operating segment for the year ended December 31, 2014 are as follows (in 
thousands):

Balance, December 31, 2012

Goodwill

Accumulated impairment losses

Commercial

Consumer

Wealth
Management

Total

$

271,162

$

39,251

$

51,794

$

362,207

—

271,162

(228)

39,023

—

51,794

(228)

361,979

Goodwill adjustments during 2013

(2,220)

—

—

(2,220)

Balance, December 31, 2013

Goodwill

Accumulated impairment losses

268,942

—

268,942

39,251

(228)

39,023

51,794

—

51,794

359,987

(228)

359,759

Goodwill acquired during 2014

421

—

17,600

18,021

Balance, December 31, 2014

Goodwill

Accumulated Impairment

269,363

—

39,251

(228)

69,394

—

378,008

(228)

$

269,363

$

39,023

$

69,394

$

377,780

The annual goodwill evaluations for 2014 and 2013 did not indicate impairment for any reporting unit. Economic conditions 
did not indicate that impairment existed for any identifiable intangible assets and therefore no impairment evaluation was 
performed.

129

 
 
(7) Mortgage Banking Activities 

Residential Mortgage Loan Production

The Company originates, markets and services conventional and government-sponsored residential mortgage loans. Generally, 
conforming fixed rate residential mortgage loans are held for sale in the secondary market and non-conforming and adjustable-
rate residential mortgage loans are held for investment. All residential mortgage loans originated for sale by the Company are 
carried at fair value based on sales commitments and market quotes. Changes in the fair value of mortgage loans held for sale 
are included in Other operating revenue – Mortgage banking revenue. Residential mortgage loans held for sale also includes the 
fair value of residential mortgage loan commitments and forward sale commitments which are considered derivative contracts 
that have not been designated as hedging instruments. The volume of mortgage loans originated for sale and secondary market 
prices are the primary drivers of originating and marketing revenue.

Residential mortgage loan commitments are generally outstanding for 60 to 90 days, which represents the typical period from 
commitment to originate a residential mortgage loan to when the closed loan is sold to an investor. Residential mortgage loan 
commitments are subject to both credit and interest rate risk. Credit risk is managed through underwriting policies and 
procedures, including collateral requirements, which are generally accepted by the secondary loan markets. Exposure to interest 
rate fluctuations is partially managed through forward sales of residential mortgage-backed securities and forward sales 
contracts. These latter contracts set the price for loans that will be delivered in the next 60 to 90 days.

The unpaid principal balance of residential mortgage loans held for sale, notional amounts of derivative contracts related to 
residential mortgage loan commitments and forward contract sales and their related fair values included in Mortgage loans held 
for sale on the Consolidated Balance Sheets were (in thousands):

Residential mortgage loans held for sale

Residential mortgage loan commitments

Forward sales contracts

December 31, 2014

December 31, 2013

Unpaid 
Principal 
Balance/
Notional

Fair Value

Unpaid 
Principal 
Balance/
Notional

Fair Value

$

291,537

$

298,212

$

192,266

$

193,584

520,829

701,066

9,971

(4,001)

258,873

435,867

2,656

4,306

  $

304,182

  $

200,546

No residential mortgage loans held for sale were 90 days or more past due or considered impaired as of December 31, 2014 or 
December 31, 2013. No credit losses were recognized on residential mortgage loans held for sale for the years ended 
December 31, 2014, 2013 and 2012.

Mortgage banking revenue was as follows (in thousands):

Year Ended

2014

2013

2012

Production revenue:

Net realized gains on sales of mortgage loans

$

56,696

$

95,309

$

115,879

Net change in unrealized gain on mortgage loans held for sale

Change in the fair value of mortgage loan commitments

Change in the fair value of forward sales contracts

Total production revenue

Servicing revenue

Total mortgage banking revenue

5,357

7,315

(8,307)

61,061

48,032

(10,899)

(10,077)

5,212

79,545

42,389

4,720

6,136

2,382

129,117

40,185

$

109,093

$

121,934

$

169,302

Mortgage production revenue includes gain (loss) on residential mortgage loans held for sale and changes in the fair value of 
derivative contracts not designated as hedging instruments related to residential mortgage loan commitments and forward sales 
contracts. Servicing revenue includes servicing fee income and late charges on loans serviced for others.

130

 
 
 
 
 
 
 
Residential Mortgage Servicing

The Company generally retains the right to service residential mortgage loans sold and may purchase mortgage servicing 
rights. The unpaid principal balance of loans serviced for others is the primary driver of servicing revenue.

The following represents a summary of mortgage servicing rights (Dollars in thousands):

Number of residential mortgage loans serviced for others

2014

117,483

December 31,

2013

106,137

2012

98,246

Outstanding principal balance of residential mortgage loans serviced for others

$

16,162,887

$

13,718,942

$

11,981,624

Weighted average interest rate

Remaining term (in months)

4.29%

296

4.40%

292

4.71%

289

Activity in capitalized mortgage servicing rights during the three years ended December 31, 2014 is as follows (in thousands):

Balance, December 31, 2011

Additions, net

Change in fair value due to loan runoff

Change in fair value due to market changes

Balance, December 31, 2012

Additions, net

Change in fair value due to loan runoff

Change in fair value due to market changes

Balance, December 31, 2013

Additions, net

Change in fair value due to loan runoff

Change in fair value due to market changes

Balance, December 31, 2014

Purchased

Originated

Total

$

18,903

$

67,880

$

—

(4,164)

(1,763)

12,976

—

(3,029)

5,988

15,935

—

(2,357)

(2,464)

42,191

(14,788)

(7,447)

87,836

49,431

(16,601)

16,732

137,398

54,413

(16,968)

(13,981)

86,783

42,191

(18,952)

(9,210)

100,812

49,431

(19,630)

22,720

153,333

54,413

(19,325)

(16,445)

$

11,114

$

160,862

$

171,976

Changes in the fair value of mortgage servicing rights due to market changes are included in Other operating revenue in the 
Consolidated Statements of Earnings. Changes in fair value due to loan runoff are included in Mortgage banking costs. 

There is no active market for trading in mortgage servicing rights after origination. Fair value is determined by discounting the 
projected net cash flows. Significant assumptions used to determine fair value considered to be significant unobservable inputs 
were as follows:

Discount rate – risk-free rate plus a market premium

December 31,

2014

10.17%

2013

10.21%

Prepayment rate – based upon loan interest rate, original term and loan type

7.70% - 30.44%

6.66% - 26.19%

Loan servicing costs – annually per loan based upon loan type:

Performing loans

Delinquent loans

Loans in foreclosure

Escrow earnings rate – indexed to rates paid on deposit accounts with comparable average

life

$60 - $105

$150 - $500

$60 - $105

$150 - $500

$1,000 - $4,250

$1,000 - $4,250

1.77%

1.80%

131

 
 
 
Stratification of the residential mortgage loan servicing portfolio and outstanding principal of loans serviced for others by 
interest rate at December 31, 2014 follows (in thousands):

Fair value

$

67,412

$

80,405

$

19,383

$

4,776

$

171,976

< 4.00%

4.00% - 4.99% 5.00% - 5.99%

> 5.99%

Total

Outstanding principal of loans serviced for others
Weighted average prepayment rate1
1  Annual prepayment estimates based upon loan interest rate, original term and loan type. Weighted average prepayment rate is determined 

16,162,887

6,332,112

1,989,977

6,882,025

958,773

14.50%

30.44%

7.70%

8.58%

10.26%

by weighting the prepayment speed for each loan by its unpaid principal balance.

Changes in primary residential mortgage interest rates directly affect the prepayment speeds used in valuing our mortgage servicing 
rights. A separate third party model is used to estimate prepayment speeds based on interest rates, housing turnover rates, estimated 
loan curtailment, anticipated defaults and other relevant factors. The prepayment model is updated daily for changes in market 
conditions and adjusted to better correlate with actual performance of BOK Financial’s servicing portfolio.

The interest rate sensitivity of our mortgage servicing rights net of securities and derivative contracts held as an economic hedge 
is modeled over a range of +/- 50 basis points. At December 31, 2014, a 50 basis point increase in mortgage interest rates is 
expected to increase the fair value of our mortgage servicing rights, net of economic hedge by $4.7 million. A 50 basis point 
decrease in mortgage interest rates is expected to decrease the fair value of our mortgage servicing rights, net of economic hedge 
by $4.6 million. In the model, changes in the value of servicing rights due to changes in interest rates assume stable relationships 
between  residential  mortgage  rates  and  prepayment  speeds.  Changes  in  market  conditions  can  cause  variations  from  these 
assumptions.  These  factors  and  others  may  cause  changes  in  the  value  of  our  mortgage  servicing  rights  to  differ  from  our 
expectations.

The aging status of our mortgage loans serviced for others by investor at December 31, 2014 follows (in thousands):

FHLMC

FNMA

GNMA

Other

Total

Current

30 to 59
Days

Past Due

60 to 89
Days

90 Days or
More

Total

$ 5,289,078

$

37,881

$

9,418

$

33,837

$

5,370,214

5,200,509

4,920,064

422,598

27,089

132,680

6,674

5,736

34,602

1,491

$ 15,832,249

$

204,324

$

51,247

$

22,087

13,594

5,549

75,067

5,255,421

5,100,940

436,312
$ 16,162,887  

The Company has off-balance sheet credit risk related to residential mortgage loans sold to U.S. government agencies with 
recourse prior to 2008 under various community development programs. These loans consist of first lien, fixed-rate residential 
mortgage loans underwritten to standards approved by the agencies including full documentation and originated under 
programs available only for owner-occupied properties. However, these loans have a higher risk of delinquency and loss given 
default than traditional residential mortgage loans. The Company no longer sells residential mortgage loans with recourse other 
than obligations under standard representations and warranties. The recourse obligation relates to loan performance for the life 
of the loan and the Company is obligated to repurchase the loan at the time of foreclosure for the unpaid principal balance plus 
unpaid interest. The principal balance of residential mortgage loans sold subject to recourse obligations totaled $180 million at 
December 31, 2014 and $191 million at December 31, 2013. At December 31, 2014, approximately 4% of the loans sold with 
recourse with an outstanding principal balance of $7.1 million were either delinquent more than 90 days, in bankruptcy or in 
foreclosure and 5% with an outstanding balance of $8.4 million were past due 30 to 89 days. A separate accrual for these off-
balance sheet commitments is included in Other liabilities in the Consolidated Balance Sheets. The provision for credit losses 
on loans sold with recourse is included in Mortgage banking costs in the Consolidated Statements of Earnings.

132

 
 
 
 
 
The activity in the accrual for losses on loans sold with recourse included in Other liabilities in the Consolidated Balance 
Sheets is summarized as follows (in thousands):

Beginning balance

Provision for recourse losses

Loans charged off, net

Ending balance

Year Ended

2014

2013

2012

$

$

9,562

$

13,158

$

18,683

354

(2,617)

517

(4,113)

7,299

$

9,562

$

(100)

(5,425)

13,158

The Company also has off-balance sheet obligations to repurchase or provide indemnification for residential mortgage loans 
sold to government sponsored entities due to standard representations and warranties made under contractual agreements.The 
Company has established an accrual for credit losses related to potential loan repurchases under representations and warranties 
that is included in Other liabilities in the Consolidated Balance Sheets and in Mortgage banking costs in the Consolidated 
Statements of Earnings. For 2014, the Company has repurchased 41 loans from the agencies for $6.5 million and recognized 
$62 thousand of related losses. In addition, the Company has paid indemnification for 17 loans and recognized $613 thousand 
of related losses during 2014. 

A summary of unresolved deficiency requests from the agencies follows (in thousands, except for number of unresolved 
deficiency requests):

Number of unresolved deficiency requests

186

Aggregate outstanding principal balance subject to unresolved deficiency requests

$

15,328

$

Unpaid principal balance subject to indemnification by the Company

4,047

578

69,288

3,200

The activity in the accruals for mortgage losses is summarized as follows (in thousands).

December 31,

2014

2013

Beginning balance

Provision for losses

Charge-offs, net

Ending balance

December 31,

2014

2013

$

$

12,716

$

7,200

(8,048)

11,868

$

8,983

6,221

(2,488)

12,716

133

 
 
 
(8) Deposits 

Interest expense on deposits is summarized as follows (in thousands):

Transaction deposits

Savings

Time:

Certificates of deposits under $100,000

Certificates of deposits $100,000 and over

Other time deposits

Total time

Total

Year Ended December 31,

2014

2013

2012

$

9,757

$

11,155

$

14,300

401

442

540

14,278

11,878

14,369

40,525

16,234

12,273

15,460

43,967

19,150

16,331

16,692

52,173

$

50,683

$

55,564

$

67,013

The aggregate amounts of time deposits in denominations of $250,000 or more at December 31, 2014 and 2013 were $994 
million and $988 million, respectively.

Time deposit maturities are as follows:  2015 – $1.3 billion, 2016 – $519 million, 2017 – $170 million, 2018 – $201 million, 
2019 – $81 million and $290 million thereafter. At December 31, 2014 and 2013, the Company had $334 million and $186 
million, respectively, in fixed rate, brokered certificates of deposits. The weighted-average interest rate paid on these 
certificates was 2.59% in 2014 and 2.96% in 2013.

The aggregate amount of overdrawn transaction deposits that have been reclassified as loan balances was $6.2 million at 
December 31, 2014 and $37 million at December 31, 2013.

134

 
 
 
 
(9) Other Borrowings 

Information relating to other borrowings is summarized as follows (dollars in thousands):

As of

Year Ended

December 31, 2014

December 31, 2014

Balance

Rate

Average
Balance

Rate

Maximum
Outstanding
At Any
Month End

Parent Company and Other Non-Bank Subsidiaries:

Other

Total Parent Company and Other Non-Bank Subsidiaries

$

—

—

—% $

—

—

Subsidiary Bank:

Funds purchased

Repurchase agreements

Other borrowings:

Federal Home Loan Bank advances

GNMA repurchase liability

Other

Total other borrowings

Subordinated debentures

Total subsidiary bank

57,031

1,187,489

2,103,400

14,298

16,076

2,133,774

0.05

0.04

0.25

5.05

2.73

347,983

2.35

3,726,277

494,220

928,767

1,894,966

17,343

16,433

1,928,742

347,892

3,699,621

—% $

—

—

0.07

0.06

0.24

5.20

2.32

0.35

2.50

0.43

1,548,676

1,187,489

3,453,400

24,980

16,582

347,983

Total other borrowed funds

$ 3,726,277

$ 3,699,621

0.43%

As of

Year Ended

December 31, 2013

December 31, 2013

Balance

Rate

Average
Balance

Rate

Maximum
Outstanding
At Any
Month End

Parent Company and Other Non-Bank Subsidiaries:

Other

Total Parent Company and Other Non-Bank Subsidiaries

$

—

—

—% $

326

326

—% $

—

—

Subsidiary Bank:

Funds purchased

Repurchase agreements

Other borrowings:

Federal Home Loan Bank advances

GNMA repurchase liability

Other

Total other borrowings

Subordinated debentures

Total subsidiary bank

868,081

813,454

1,005,650

18,113

16,590

1,040,353

0.04

0.05

0.19

5.50

2.73

347,802

2.35

3,069,690

866,062

811,996

1,661,424

15,741

16,502

1,693,667

347,717

3,719,442

0.10

0.06

0.20

5.43

2.54

2.51

0.41

997,536

881,033

2,451,197

21,055

17,092

347,802

Total other borrowings

$ 3,069,690

$ 3,719,768

0.40%

135

 
 
 
 
 
 
 
 
 
As of

Year Ended

December 31, 2012

December 31, 2012

Balance

Rate

Average
Balance

Rate

Maximum
Outstanding
At Any
Month End

Parent Company and Other Non-Bank Subsidiaries:

Other

Total Parent Company and Other Non-Bank Subsidiaries

$

10,500

10,500

1.50% $

394

394

1.11

1.11

$

10,500

Subsidiary Banks:

Funds purchased

Repurchase agreements

Other borrowings:

Federal Home Loan Bank advances

GNMA repurchase liability

Other

Total other borrowings

Subordinated debentures

Total subsidiary banks

1,167,416

887,030

604,897

20,046

16,332

641,275

347,633

0.05

0.07

0.23

5.44

2.79

2.40

1,512,711

1,072,650

104,925

33,769

16,577

155,271

363,699

3,043,354

3,104,330

0.14

0.09

0.31

5.41

2.91

3.79

0.65

1,810,793

1,272,151

604,897

47,840

16,761

398,897

Total other borrowings

$ 3,053,854

$ 3,104,724

0.65%

Aggregate annual principal repayments at December 31, 2014 are as follows (in thousands):

2015

2016

2017

2018

2019

Thereafter

Total

Parent
Company 
and Other 
Non-bank 
Subsidiaries

Subsidiary
Bank

$

— $

3,484,519

—

—

—

—

—

525

226,732

575

575

13,351

$

— $

3,726,277

Funds purchased are unsecured and generally mature within one to ninety days from the transaction date. Securities repurchase 
agreements are recorded as secured borrowings that generally mature within ninety days and are secured by certain available 
for sale securities. There was no outstanding accrued interest payable related to repurchase agreements at December 31, 2014 
or December 31, 2013.

136

 
 
 
 
Additional information relating to securities sold under agreements to repurchase and related liabilities at December 31, 2014 
and 2013 is as follows (dollars in thousands):

Security Sold/Maturity

Amortized

Cost

Market

Value

Repurchase
Liability1

Average

Rate

December 31, 2014

U.S. Agency Securities:

Overnight1
Long-term

Total Agency Securities

Security Sold/Maturity

U.S. Agency Securities:

Overnight1
Long-term

Total Agency Securities

$

$

$

$

1,185,345

$ 1,192,361

—

—

1,185,345

$ 1,192,361

$

$

1,187,445

—

1,187,445

0.04%

—%

0.04%

December 31, 2013

Amortized

Cost

Market

Value

Repurchase
Liability1

Average

Rate

1,085,893

$ 1,075,821

—

—

1,085,893

$ 1,075,821

$

$

813,624

—

813,624

0.05 %

— %

0.05 %

1  BOK Financial maintains control over the securities underlying overnight repurchase agreements and generally transfers control over securities underlying 

longer-term dealer repurchase agreements to the respective counterparty.

Borrowings from the Federal Home Loan Banks are used for funding purposes. In accordance with policies of the Federal 
Home Loan Banks, BOK Financial has granted a blanket pledge of eligible assets (generally unencumbered U.S. Treasury and 
residential mortgage-backed securities, 1-4 family loans and multifamily loans) as collateral for these advances. The Federal 
Home Loan Banks have issued letters of credit totaling $315 million to secure BOK Financial’s obligations to depositors of 
public funds. The unused credit available to BOK Financial at December 31, 2014 pursuant to the Federal Home Loan Bank’s 
collateral policies is $1.9 billion.

The Company has a $100 million senior unsecured 364 day revolving credit facility with Wells Fargo Bank, National 
Association, administrative agent and other commercial banks (“the Credit Facility”). Interest on amounts outstanding under 
the Credit Facility is to be paid at a defined base rate minus 1.25% or LIBOR plus 1.00% based upon the Company’s 
option. Interest on amounts borrowed for certain acquisitions converted to a term loan at the Company's option is to be paid at a 
defined base rate minus 1.25% or LIBOR plus 1.25%. A commitment fee equal to 0.20% shall be paid quarterly on the unused 
portion of the credit commitment under the Credit Facility and there are no prepayment penalties. Any amounts outstanding at 
the end of the Credit Facility term shall be converted into a term loan which, except for amounts borrowed for certain 
acquisitions, shall be payable June 5, 2015. The Credit Facility contains customary representations and warranties, as well as 
affirmative and negative covenants, including limits on the Company’s ability to borrow additional funds, make investments or 
sell assets. These covenants also require BOKF to maintain minimum capital levels. At December 31, 2014, no amounts were 
outstanding under the Credit Facility and the Company met all of the covenants.

In addition, BOSC may borrow funds from Pershing, LLC ("Pershing"), a clearing broker/dealer and a wholly owned 
subsidiary of Bank of New York Mellon, for the purposes of financing securities purchases or to facilitate funding of 
investment banking activities, on terms to be negotiated at the time of the borrowing. BOSC had no borrowings from Pershing 
outstanding at December 31, 2014 or December 31, 2013.

In 2007, the Bank issued $250 million of subordinated debt due May 15, 2017. Interest on this debt was based upon a fixed rate 
of 5.75% through May 14, 2012 and is based on a floating rate of three-month LIBOR plus 0.69% thereafter. The proceeds of 
this debt were used to fund the Worth National Bank and First United Bank acquisitions and to fund continued asset growth. At 
December 31, 2014, and December 31, 2013 $227 million of this subordinated debt remained outstanding. 

In 2005, the Bank issued $150 million of fixed rate subordinated debt due June 1, 2015. The cost of this subordinated debt, 
including issuance discounts and hedge loss is 5.56%. The proceeds of this debt were used to repay the unsecured revolving 

137

 
 
 
 
 
 
 
 
 
 
 
 
 
line of credit and to provide additional capital to support asset growth. During 2006, an interest rate swap was designated as a 
hedge of changes in fair value of the subordinated debt due to changes in interest rates. The Company received a fixed rate of 
interest and paid a variable rate based on 1-month LIBOR. This fair value hedging relationship was discontinued and the 
interest rate swap was terminated in April 2007. At December 31, 2014 and December 31, 2013, $122 million of this 
subordinated debt remains outstanding. 

The Company has a liability related to the repurchase of certain delinquent residential mortgage loans previously sold into 
GNMA mortgage pools. Interest is payable at rates contractually due to investors.

138

(10) Federal and State Income Taxes 

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities 
for financial reporting purposes and the amounts used for income tax purposes. Significant components of deferred tax assets 
and liabilities are as follows (in thousands):

Deferred tax assets:

Available for sale securities mark to market

Share-based compensation

Credit loss allowances

Valuation adjustments

Deferred compensation

Unearned fees

Other

Total deferred tax assets

Deferred tax liabilities:

Available for sale securities mark to market

Depreciation

Mortgage servicing rights

Lease financing

Other

Total deferred tax liabilities

Net deferred tax assets (liabilities)

December 31,

2014

2013

$

— $

9,414

74,362

36,870

23,333

11,820

26,633

14,751

8,064

75,657

35,292

60,068

10,683

22,348

182,432

226,863

37,719

18,601

86,752

24,429

22,160

189,661

$

(7,229) $

—

17,333

72,235

23,202

18,494

131,264

95,599

The company determined that no valuation allowance was necessary on deferred tax assets as of December 31, 2014 and 2013.
The significant components of the provision for income taxes attributable to continuing operations for BOK Financial are 
shown below (in thousands):

Current income tax expense:

Federal

State

Total current income tax expense

Deferred income tax expense:

Federal

State

Total deferred income tax expense

Total income tax expense

Year Ended December 31,

2014

2013

2012

$

85,990

$

125,412

$

159,706

9,392

95,382

14,381

139,793

19,103

178,809

36,521

2,949

39,470

15,915

1,590

17,505

8,664

1,267

9,931

$

134,852

$

157,298

$

188,740

139

The reconciliations of income (loss) attributable to continuing operations at the U.S. federal statutory tax rate to income tax 
expense are as follows (in thousands):

Amount:

Federal statutory tax

Tax exempt revenue

Effect of state income taxes, net of federal benefit

Utilization of tax credits

Bank-owned life insurance

Reduction of tax accrual

Other, net

Total income tax expense

Year Ended December 31,

2014

2013

2012

$

150,616

$

166,680

$

190,003

(8,446)

9,054

(11,107)

(3,183)

(2,281)

199

(7,361)

10,937

(8,145)

(3,596)

(1,400)

183

(5,558)

13,684

(5,126)

(3,850)

(950)

537

$

134,852

$

157,298

$

188,740

Due to the favorable resolution of certain tax issues for the periods ended December 31, 2010 and 2009, BOK Financial 
reduced its tax accrual by $2.3 million and $1.4 million in 2014 and 2013, respectively, which was credited against current 
income tax expense.

Percent of pretax income:

Federal statutory tax

Tax exempt revenue

Effect of state income taxes, net of federal benefit

Utilization of tax credits

Bank-owned life insurance

Reduction of tax accrual

Other, net

Total

Year Ended December 31,

2014

2013

2012

35.0%

35.0%

35.0%

(2.0)

2.1

(2.6)

(0.7)

(0.5)

—

(1.5)

2.3

(1.7)

(0.8)

(0.3)

—

(1.0)

2.5

(0.9)

(0.7)

(0.1)

—

31.3%

33.0%

34.8%

A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows (in thousands):

Balance as of January 1

Additions for tax for current year positions

Settlements during the period

Lapses of applicable statute of limitations

Balance as of December 31

2014

2013

2012

$

12,058

$

12,275

$

3,813

—

(2,497)

2,730

—

(2,947)

12,230

3,976

(1,000)

(2,931)

$

13,374

$

12,058

$

12,275

Of the above unrecognized tax benefits, $8.7 million, if recognized, would affect the effective tax rate.

BOK Financial recognizes interest and penalties accrued related to unrecognized tax benefits in income tax expense. The 
Company recognized $1.5 million for 2014, $1.2 million for 2013 and $1.2 million for 2012 in interest and penalties. The 
Company had approximately $3.6 million and $2.9 million accrued for the payment of interest and penalties at December 31, 
2014 and 2013, respectively. Federal statutes remain open for federal tax returns filed in the previous three reporting periods. 
Various state income tax statutes remain open for the previous three to six reporting periods. 

The Internal Revenue Service completed an audit of the Company's federal income tax return for the year ended December 31, 
2008 during the first quarter 2012 with no adjustments. The Internal Revenue Service also completed its audit of the 
Company’s 2008 refund claim during the first quarter of 2013 with no adjustments.

140

 
 
 
 
 
 
(11) Employee Benefits 

BOK Financial sponsors a defined benefit cash balance Pension Plan for all employees who satisfy certain age and service 
requirements. Pension Plan benefits were curtailed as of April 1, 2006. No participants may be added to the plan and no 
additional service benefits will be accrued. During 2014 and 2013, interest accrued on employees' account balances at a 
variable rate tied to the five-year trailing average of five-year Treasury Securities plus 1.5%. The rate has a floor of 3.0% and a 
ceiling of 5.0%. The 2014 quarterly variable rates ranged from 3.00% to 3.01%.

The following table presents information regarding this plan (in thousands):

Change in projected benefit obligation:

Projected benefit obligation at beginning of year

Interest cost

Actuarial loss (gain)

Benefits paid

Projected benefit obligation at end of year1,2
Change in plan assets:

Plan assets at fair value at beginning of year

Actual return on plan assets

Benefits paid

Plan assets at fair value at end of year

Funded status of the plan

Components of net periodic benefit costs:

Interest cost

Expected return on plan assets

Recognized prior service cost

Amortization of unrecognized net loss

Net periodic pension cost
1  Projected benefit obligation equals accumulated benefit obligation.
2  Projected benefit obligation is based on January 1 measurement date.

Weighted-average assumptions as of December 31:

Discount rate

Expected return on plan assets

December 31,

2014

2013

$

44,765

$

1,685

2,878

(4,104)

45,224

48,812

4,735

(4,104)

49,443

4,219

1,685

(2,539)

(1,175)

2,584

$

$

$

$

$

555

$

$

$

$

$

$

$

48,028

1,532

(1,543)

(3,252)

44,765

45,920

6,144

(3,252)

48,812

4,047

1,532

(2,185)

(1,175)

3,830

2,002

2014

2013

3.42%

6.00%

4.05%

6.00%

As of December 31, 2014, expected future benefit payments related to the Pension Plan were as follows (in thousands):

2015

2016

2017

2018

2019

Thereafter

$

3,535

3,673

3,270

3,396

3,628

44,057

$ 61,559

141

 
 
 
 
 
 
Assets of the Pension Plan consist primarily of shares in the Cavanal Hill Balanced Fund. The stated objective of this fund is to 
provide an attractive total return through a broadly diversified mix of equities and bonds. The typical portfolio mix is 
approximately 60% equities and 40% bonds. The net asset value of shares in the Cavanal Hill Funds is reported daily based on 
market quotations for the Fund’s securities. The inception-to-date return on the fund, which is used as an indicator when setting 
the expected return on plan assets, was 7.44%. As of December 31, 2014, the expected return on plan assets for 2015 is 
6.00%. The maximum tax deductible Pension Plan contribution for 2014 was $21 million. No minimum contribution was 
required for 2014, 2013 or 2012. We expect approximately $267 thousand of net pension costs currently in accumulated other 
comprehensive income to be recognized as net periodic pension cost in 2015.

Employee contributions to the Thrift Plan are eligible for Company matching equal to 6% of base compensation, as defined in 
the plan. The Company-provided matching contribution rates range from 50% for employees with less than four years of 
service to 200% for employees with 15 or more years of service. Additionally, a maximum Company-provided, non-elective 
annual contribution of up to $750 per participant for employees whose annual base compensation is less than $40,000. Total 
non-elective contributions were $662 thousand for 2014, $738 thousand for 2013 and $802 thousand for 2012.

Participants may direct investments in their accounts to a variety of options, including a BOK Financial common stock 
fund. Employer contributions, which are invested in accordance with the participant’s investment options, vest over five 
years. Thrift Plan expenses were $18.6 million for 2014, $18.1 million for 2013 and $16.8 million for 2012.

BOK Financial offers numerous incentive compensation plans that are aligned with the Company’s growth 
strategy. Compensation awarded under these plans may be based on defined formulas, other performance criteria or 
discretionary. Incentive compensation is designed to motivate and reinforce sales and customer service behavior in all 
markets. Earnings were charged $111.7 million in 2014, $110.9 million in 2013, and $116.7 million in 2012 for cash incentive 
compensation.

142

(12) Share-Based Compensation Plans 

The shareholders and Board of Directors of BOK Financial have approved various share-based compensation plans. An 
independent compensation committee of the Board of Directors determines the number of awards granted to the Chief 
Executive Officer and other senior executives. Share-based compensation is granted to other officers and employees as 
determined by the Chief Executive Officer.

The following table presents stock options outstanding during 2014, 2013 and 2012 under these plans (in thousands, except for 
per share data):

Options outstanding at December 31, 2011

Options awarded

Options exercised

Options forfeited

Options expired

Options outstanding at December 31, 2012

Options awarded

Options exercised

Options forfeited

Options expired

Options outstanding at December 31, 2013

Options awarded

Options exercised

Options forfeited

Options expired

Options outstanding at December 31, 2014

Options vested at:

December 31, 2012

December 31, 2013

December 31, 2014

Weighted-
Average
Exercise
Price

Aggregate
Intrinsic
Value

Number

2,621,347

$

47.01

$

20,769

67,155

(708,295)

(22,559)

(66,862)

1,890,786

81,492

(608,663)

(219,342)

(9,168)

1,135,105

—

(323,004)

(15,509)

(2,701)

793,891

601,367

424,459

347,633

$

$

58.76

45.32

50.36

45.97

48.29

55.74

48.00

47.65

50.61

49.09

—

49.17

45.71

47.98

49.05

47.99

49.49

48.85

11,748

19,564

$

$

8,725

3,890

7,146

3,889

The following table summarizes information concerning currently outstanding and vested stock options:

Options Outstanding

Weighted

Average

Weighted

Remaining

Number

Contractual

Average

Exercise

Outstanding

Life (years)

Price

Number

Vested

Options Vested

Weighted

Average

Exercise

Price

Weighted

Average

Remaining

Contractual

Life (years)

190,832

33,574

39,557

169,422

78,904

78,108

125,285

78,209

2.83

0.76

3.16

2.16

1.48

5.16

3.62

4.35

$36.65

47.09

48.30

48.46

54.33

55.74

55.94

58.76

65,626

33,574

13,326

95,415

78,904

8,260

37,008

15,520

$36.65

47.09

48.30

48.46

54.33

55.74

55.94

58.76

1.51

0.76

1.42

1.49

1.48

2.03

1.44

1.59

Range of

Exercise

Prices

$36.65

45.15 - 47.34

48.30

48.46

54.33

55.74

55.94

58.76

The aggregate intrinsic value of options exercised was $5.5 million for 2014, $8.5 million for 2013 and $8.3 million for 2012. 

143

 
 
 
 
 
 
 
 
 
 
The fair value of options was determined as of the date of grant using a Black-Scholes option pricing model with the following 
weighted average assumptions:

Average risk-free interest rate1
Dividend yield

Volatility factors

Weighted average expected life

Weighted average fair value

2013

2012

0.89%

2.80%

0.272

0.93%

2.20%

0.280

4.9 years
9.67

4.9 years
11.48

$

$

1  Average risk-free interest rate represents U.S. Treasury rates matched to the expected life of the options.

No options were granted in 2014. Compensation expense recognized on stock options totaled $826 thousand for 2014, $1.3 
million for 2013 and $4.1 million for 2012. Compensation cost of stock options granted that may be recognized as 
compensation expense in future years totaled $980 thousand at December 31, 2014. Subject to adjustments for forfeitures, we 
expect to recognize compensation expense for current outstanding options of $475 thousand in 2015, $275 thousand in 2016, 
$152 thousand in 2017, $60 thousand in 2018, and $18 thousand in 2019.

The following represents a summary of the non-vested stock awards as of December 31, 2014 (in thousands):

Non-vested at January 1, 2012

   Granted

   Vested

   Forfeited

Non-vested at December 31, 2012

   Granted

   Vested

   Forfeited

Non-vested at December 31, 2013

   Granted

   Vested

   Forfeited

Non-vested at December 31, 2014

Weighted
Average
Grant Date
Fair Value

$55.63

$47.32

$50.45

$55.84

$35.93

$49.95

$64.96

$44.56

$56.26

Shares

503,738

197,058

(76,192)

(31,773)

592,831

211,791

(66,648)

(89,985)

647,989

206,621

(140,820)

(25,179)

688,611

Compensation expense recognized on non-vested shares totaled $10.0 million for 2014, $6.9 million for 2013 and $5.6 million 
for 2012. Unrecognized compensation cost of non-vested shares totaled $15.5 million at December 31, 2014. Subject to 
adjustment for forfeitures, we expect to recognize compensation expense of $9.3 million in 2015, $5.7 million in 2016, $474 
thousand in 2017 and $1 thousand in 2018.

On April 26, 2011 shareholders approved the BOK Financial Corporation 2011 True-Up Plan. The True-Up Plan was intended 
to address inequality in the Executive Incentive Plan which had been approved by shareholders in 2003. The True-Up Plan was 
designed to adjust performance-based incentive compensation for certain senior executives either upward or downward based 
on the earnings per share performance and compensation of comparable senior executives at peer banks. As of December 31, 
2013, the Company had accrued $69 million for the True-Up Plan liability. The final amount distributed in May 2014 totaled 
$56 million, including $35 million in cash and $21 million consisting of 331 thousand shares at a price of $64.91 per share. 

During January 2015, BOK Financial awarded 297,106 shares of non-vested stock with a fair value per award of $55.53. The 
aggregate compensation cost of these awards totaled approximately $16.5 million. This cost will be recognized over the vesting 
periods, subject to adjustments for forfeitures. Non-vested shares awarded in January 2015 generally cliff vest in 3 years and 
are subject to a 2 year holding period after vesting. 

144

 
 
(13) Related Parties 

In compliance with applicable regulations, the Company may extend credit to certain executive officers, directors, principal 
shareholders and their affiliates (collectively referred to as “related parties”) in the ordinary course of business under 
substantially the same terms as comparable third-party lending arrangements. The Company’s loans to related parties do not 
involve more than the normal credit risk and there are no nonaccruing or impaired related party loans outstanding at 
December 31, 2014 or 2013.

Activity in loans to related parties is summarized as follows (in thousands):

Beginning balance

Advances

Payments
Adjustments1
Ending balance
1  Adjustments generally consist of changes in status as a related party.  

Year Ended December 31,

2014

2013

$

88,691

$

712,413

49,943

292,393

(698,149)

(253,645)

440

—

$

103,395

$

88,691

Certain related parties are customers of the Company for services other than loans, including consumer banking, corporate 
banking, risk management, wealth management, brokerage and trading, or fiduciary/trust services. The Company engages in 
transactions with related parties in the ordinary course of business in compliance with applicable regulations.

The Company rents office space in facilities owned by affiliates of Mr. Kaiser, its Chairman and principal shareholder. Lease 
payments totaled $900 thousand for 2014, $952 thousand for 2013 and $1.1 million for 2012.

In 2008, the Company entered into a $25 million loan commitment with the Tulsa Community Foundation (“TCF”) to be 
secured by tax-exempt bonds purchased from the Tulsa Stadium Trust (the “Stadium Trust”) by TCF. The Stadium Trust is an 
Oklahoma public trust, of which the City of Tulsa is the sole beneficiary. Stacy C. Kymes, Executive Vice President and Chief 
Credit Officer of the Company, is Chairman of the Stadium Trust.

Cavanal Hill Investment Management, Inc., a wholly-owned subsidiary of the Bank, is the administrator to and investment 
advisor for the Cavanal Hill Funds (the "Funds"), a diversified, open-ended investment company established as a business trust 
under the Investment Company Act of 1940 (the "1940 Act"). The Bank is custodian and BOSC, Inc. is distributor for the 
Funds. The Funds’ products are offered to customers, employee benefit plans, trusts and the general public in the ordinary 
course of business. Approximately 99% of the Funds’ assets of $3.2 billion are held for the Company's clients. A Company 
executive officer serves on the Funds' board of trustees and officers of the Bank serve as president and secretary of the Funds. A 
majority of the members of the Funds’ board of trustees are, however, independent of the Company and the Funds are managed 
by its board of trustees.

145

 
(14)  Commitments and Contingent Liabilities 

Litigation Contingencies

As a member of Visa, BOK Financial is obligated for a proportionate share of certain covered litigation losses incurred by Visa 
under a retrospective responsibility plan. A contingent liability was recognized for the Company’s share of Visa’s covered 
litigation liabilities. Visa funded an escrow account to cover litigation claims, including covered litigation losses under the 
retrospective responsibility plan, with proceeds from its initial public offering in 2008 and from available cash.   

BOK Financial currently owns 251,837 Visa Class B shares which are convertible into 103,782 shares of Visa Class A shares 
after the final settlement of all covered litigation. Class B shares may be diluted in the future if the escrow fund is not adequate 
to cover future covered litigation costs. Therefore, no value has been currently assigned to the Class B shares and no value may 
be assigned until the Class B shares are converted into a known number of Class A shares.

In the ordinary course of business, BOK Financial and its subsidiaries are subject to legal actions and complaints. Management 
believes, based upon the opinion of counsel, that the actions and liability or loss, if any, resulting from the final outcomes of the 
proceedings, will not have a material effect on the Company’s financial condition, results of operations or cash flows.

Alternative Investment Commitments

The Company sponsors two private equity funds and invests in several tax credit entities and other funds as permitted by 
banking regulations. Consolidation of these investments is based on the variable interest model determined by the nature of the 
entity. Variable interest entities are generally defined as entities that either do not have sufficient equity to finance their 
activities without support from other parties or whose equity investors lack a controlling financial interest. Variable interest 
entities are consolidated based on the determination that the Company is the primary beneficiary including the power to direct 
the activities that most significantly impact the variable interest's economic performance and the obligation to absorb losses of 
the variable interest or the right to receive benefits of the variable interest that could be significant to the variable interest.

BOKF Equity, LLC, an indirect wholly-owned subsidiary, is the general partner of two consolidated private equity funds (“the 
Funds”). The Funds provide alternative investment opportunities to certain customers, some of which are related parties, 
through unaffiliated limited partnerships. These unaffiliated limited partnerships generally invest in distressed assets, asset buy-
outs or venture capital companies. As general partner, BOKF Equity, LLC has the power to direct activities that most 
significantly affect the Funds' performance and contingent obligations to make additional investments totaling $5.6 million at 
December 31, 2014. Substantially all of the obligations are offset by limited partner commitments. The Company does not 
accrue its contingent liability to fund investments. The Volcker Rule in Title VI of the Dodd-Frank Act will limit both the 
amount and structure of these type of investments. 

Consolidated tax credit entities represent the Company's interest in entities earning federal new market tax credits related to 
qualifying loans for which the Company has the power to direct the activities that most significantly impact the variable 
interest's economic performance of the entity including being the primary beneficiary of or the obligation to absorb losses of 
the variable interest that could be significant to the variable interest. The creditors underlying the other borrowings of 
consolidated tax credit entities do not have recourse to the general credit of BOKF.

The Company also has interests in various unrelated alternative investments generally consisting of unconsolidated limited 
partnership interests in or loans to entities for which investment return is in the form of tax credits or that invest in distressed 
real estate loans and properties, energy development, venture capital and other activities. The Company is prohibited by 
banking regulations from controlling or actively managing the activities of these investments and the Company's maximum 
exposure to loss is restricted to its investment balance. The Company's obligation to fund alternative investments is included in 
Other liabilities in the Consolidated Balance Sheets. The Company's ability to hold these investments will be curtailed by the 
Volcker Rule.

146

A summary of consolidated and unconsolidated alternative investments as of December 31, 2014 and December 31, 2013 is as 
follows (in thousands):

Consolidated:

Private equity funds

Tax credit entities

Other

Total consolidated

Unconsolidated:

Tax credit entities

Other

Total unconsolidated

Consolidated:

Private equity funds

Tax credit entities

Other

Total consolidated

Unconsolidated:

Tax credit entities

Other

Total unconsolidated

December 31, 2014

Loans

Other
Assets

Other
Liabilities

Other
Borrowings

Non-
controlling
Interests

$

— $

25,627

$

— $

— $

10,000

—

12,827

5,996

—

—

10,964

—

$

10,000

$

44,450

$

— $

10,964

$

21,921

10,000

2,106

34,027

$

$

18,192

$

96,721

—

9,471

18,192

$ 106,192

$

$

28,920

4,050

32,970

$

$

— $

—

— $

—

—

—

December 31, 2013

Loans

Other
Assets

Other
Liabilities

Other
Borrowings

Non-
controlling
Interests

$

— $

27,341

$

— $

— $

23,036

10,000

—

13,448

9,178

—

—

10,964

—

9,869

2,019

$

10,000

$

49,967

$

— $

10,964

$

34,924

$

$

27,319

—

27,319

$

$

90,260

9,257

99,517

$

$

35,776

1,681

37,457

$

$

— $

—

— $

—

—

—

Other Commitments and Contingencies

At December 31, 2014, Cavanal Hill Funds’ assets included $1.1 billion of U.S. Treasury, $1.3 billion of cash management and 
$258 million of tax-free money market funds. Assets of these funds consist of highly-rated, short-term obligations of the U.S. 
Treasury, corporate issuers and U.S. states and municipalities. The net asset value of units in these funds was $1.00 at 
December 31, 2014. An investment in these funds is not insured by the Federal Deposit Insurance Corporation or guaranteed by 
BOK Financial or any of its subsidiaries. BOK Financial may, but is not obligated to purchase assets from these funds to 
maintain the net asset value at $1.00. No assets were purchased from the funds in 2014 or 2013.

Cottonwood Valley Ventures, Inc. (“CVV, Inc.”), an indirectly wholly-owned subsidiary of BOK Financial, is being audited by 
the Oklahoma Tax Commission (“OTC”) for tax years 2007 through 2009. CVV, Inc. is a qualified venture capital company 
under the applicable Oklahoma statute. As authorized by the statute, CVV, Inc. guarantees transferable Oklahoma state income 
tax credits by providing direct debt financing to private companies which qualify as statutory business ventures. Due to certain 
statutory limitations on utilization of such credits, CVV, Inc. must sell the majority of the credits to provide the economic 
incentives provided for by the statute. During 2012, CVV, Inc. and credit purchasers settled the assessment related to the 2008 
tax credits disallowed with no material adverse impact to the consolidated financial statements. Management does not 
anticipate that the remaining issue under audit will have a material adverse impact to the consolidated financial statements.

147

Total rent expense for BOK Financial was $25.0 million in 2014, $23.5 million in 2013 and $21.7 million in 2012. At 
December 31, 2014, future minimum lease payments for premises under operating leases were as follows: $26.0 million in 
2015, $22.9 million in 2016, $19.3 million in 2017, $15.1 million in 2018, $13.0 million in 2019 and $104.8 million thereafter. 
The Bank is obligated under a long-term lease for its bank premises in downtown Tulsa. The lease term, which began 
November 1, 1976, is for fifty-seven years with an option to terminate in 2024 with a two-year prior written notice. Premises 
leases may include options to renew at then current market rates and may include escalation provisions based upon changes in 
consumer price index or similar benchmarks.

The Federal Reserve Bank requires member banks to maintain certain minimum average cash balances. Member banks may 
satisfy reserve balance requirements through it holdings of vault cash and balance maintained directly with a Federal Reserve 
Bank. The combined average balance of vault cash and balances held at the Federal Reserve Bank was $1.5 billion for the year 
ended December 31, 2014 and $830 million for the year ended December 31, 2013.

BOSC, Inc., a wholly-owned subsidiary of BOK Financial, is an introducing broker to Pershing, LLC for retail equity 
investment transactions. As such, it has indemnified Pershing, LLC against losses due to a customer's failure to settle a 
transaction or to repay a margin loan. All unsettled transaction and margin loans are secured as required by applicable 
regulation. The amount of customer balances subject to indemnification totaled $72 thousand at December 31, 2014.

The Company agreed to guarantee rents totaling $28.7 million through September of 2017 to the City as owner of a building 
immediately adjacent to the Bank’s main office for space currently rented by third-party tenants in the building. All rent 
payments are current. Remaining guaranteed rents totaled $8.4 million at December 31, 2014. In return for this guarantee, the 
Company will receive 80% of net cash flow as defined in an agreement with the City through September 2017 from rental of 
space that was vacant at the inception of the agreement. The maximum amount that the Company may receive under this 
agreement is $4.5 million.

(15) Shareholders Equity 

Preferred Stock

One billion shares of preferred stock with a par value of $0.00005 per share are authorized. The Series A Preferred Stock has no 
voting rights except as otherwise provided by Oklahoma corporate law and may be converted into one share of Common Stock 
for each 36 shares of Series A Preferred Stock at the option of the holder. Dividends are cumulative at an annual rate of ten 
percent of the $0.06 per share liquidation preference value when declared and are payable in cash. Aggregate liquidation 
preference is $15 million. No Series A Preferred Stock was outstanding in 2014, 2013 or 2012.

Common Stock

Common stock consists of 2.5 billion authorized shares with a $0.00006 par value. Holders of common shares are entitled to 
one vote per share at the election of the Board of Directors and on any question arising at any shareholders’ meeting and to 
receive dividends when and as declared. Additionally, regulations restrict the ability of national banks and bank holding 
companies to pay dividends.

Subsidiary Bank

The amounts of dividends that BOK Financial’s subsidiary bank can declare and the amounts of loans the subsidiary bank can 
extend to affiliates are limited by various federal banking regulations and state corporate law. Generally, dividends declared 
during a calendar year are limited to net profits, as defined, for the year plus retained profits for the preceding two years. The 
amounts of dividends are further restricted by minimum capital requirements. Based on the most restrictive limitations as well 
as management’s internal capital policy, at December 31, 2014, BOK Financial's subsidiary bank could declare up to $365 
million of dividends without regulatory approval. Upon adoption of the Basel III regulatory capital framework in the first 
quarter of 2015, the dividend capacity of the subsidiary bank will be reduced to zero. The subsidiary bank declared and paid 
dividends of $75 million in 2014, $225 million in 2013 and $275 million in 2012.

148

 
 
 
 
 
As defined by banking regulations, loan commitments and equity investments to a single affiliate may not exceed 10% of 
unimpaired capital and surplus and loan commitments and equity investments to all affiliates may not exceed 20% of 
unimpaired capital and surplus. All loans to affiliates must be fully secured by eligible collateral. At December 31, 2014, loan 
commitments and equity investments were limited to $245 million to a single affiliate and $490 million to all affiliates. The 
largest loan commitment and equity investment to a single affiliate was $220 million and the aggregate loan commitments and 
equity investments to all affiliates were $330 million. The largest outstanding amount to a single affiliate at December 31, 2014 
was $14 million and the total outstanding amounts to all affiliates were $18 million. At December 31, 2013, total loan 
commitments and equity investments to all affiliates were $334 million and the total outstanding amounts to all affiliates were 
$27 million.

Regulatory Capital

BOK Financial and the Bank are subject to various capital requirements administered by the federal banking agencies. Failure 
to meet minimum capital requirements can initiate certain mandatory and additional discretionary actions by regulators that 
could have a material effect on BOK Financial's operations. These capital requirements include quantitative measures of assets, 
liabilities and certain off-balance sheet items. The capital standards are also subject to qualitative judgments by regulators about 
components, risk weightings and other factors.

For a banking institution to qualify as well capitalized, Tier I, Total and Leverage capital ratios must be at least 6%, 10% and 
5%, respectively. Tier I capital consists primarily of common stockholders' equity, excluding unrealized gains or losses on 
available for sale securities, less goodwill, core deposit premiums and certain other intangible assets. Total capital consists 
primarily of Tier I capital plus preferred stock, subordinated debt and allowances for credit losses, subject to certain limitations. 
The Bank exceeded the regulatory definition of well capitalized as of December 31, 2014 and December 31, 2013.

A summary of regulatory capital levels follows (dollars in thousands):

Total Capital (to Risk Weighted Assets):

Consolidated

BOKF, NA

Tier I Capital (to Risk Weighted Assets):

Consolidated

BOKF, NA

Tier I Capital (to Average Assets):

Consolidated

BOKF, NA

December 31,

2014

2013

$

3,120,223

14.66% $

3,017,022

2,449,078

11.56

2,293,673

$

2,838,129

13.33% $

2,668,981

2,168,161

10.24

1,946,247

$

2,838,129

9.96% $

2,668,981

2,168,161

7.65

1,946,247

15.56%

11.88

13.77%

10.08

10.05%

7.38

149

 
 
Accumulated Other Comprehensive Income (Loss)

AOCI includes unrealized gains and losses on available for sale ("AFS") securities. Unrealized gain (loss) on AFS securities 
also includes non-credit related unrealized losses on AFS securities for which an other-than-temporary impairment has been 
recorded in earnings. AOCI also includes unrealized gains on AFS securities that were transferred from AFS to investment 
securities in the third quarter of 2011. Such amounts will be amortized over the estimated remaining life of the security as an 
adjustment to yield. Unrealized losses on employee benefit plans will be reclassified into income as pension plan costs are 
recognized over the remaining service period of plan participants. Accumulated losses on the interest rate lock hedge of the 
2005 subordinated debt issuance will be reclassified into income over the ten-year life of the debt. Gains and losses in AOCI 
are net of deferred income taxes.

A rollforward of the components of accumulated other comprehensive income (loss) is included as follows (in thousands):

Balance, December 31, 2011

Net change in unrealized gain (loss)

Reclassification adjustments included in earnings:

Interest revenue, Investment securities, Taxable securities

Interest expense, Subordinated debentures

Net impairment losses recognized in earnings

Gain on available for sale securities, net

Other comprehensive income (loss), before income taxes
Federal and state income tax1
Other comprehensive income (loss), net of income taxes

Balance, December 31, 2012

Net change in unrealized gain (loss)

Reclassification adjustments included in earnings:

Interest revenue, Investment securities, Taxable securities

Interest expense, Subordinated debentures

Net impairment losses recognized in earnings

Gain on available for sale securities, net

Other comprehensive income (loss), before income taxes
Federal and state income tax1
Other comprehensive income (loss), net of income taxes

Balance, December 31, 2013

Net change in unrealized gain (loss)

Reclassification adjustments included in earnings:

Interest revenue, Investment securities, Taxable securities

Interest expense, Subordinated debentures

Net impairment losses recognized in earnings

Gain on available for sale securities, net

Other comprehensive income (loss), before income taxes
Federal and state income tax1
Other comprehensive income (loss), net of income taxes

Balance, December 31, 2014
1  Calculated using 39% effective tax rate.

Unrealized Gain (Loss) on

Available
for Sale
Securities

Investment
Securities
Transferred
from AFS

Employee
Benefit
Plans

Loss on
Effective
Cash Flow
Hedges

Total

$

135,740

$

6,673

$

(12,742) $

(692) $

128,979

58,921

—

7,276

—

66,197

—

—

7,351

(33,845)

32,427

(12,614)

19,813

155,553

(284,104)

—

—

2,308

(10,720)

(292,516)

113,788

(178,728)

(23,175)

136,050

—

—

373

(1,539)

134,884

(52,470)

82,414

(6,601)

—

—

—

(6,601)

3,006

(3,595)

3,078

—

(3,210)

—

—

—

(3,210)

1,250

(1,960)

1,118

—

(1,216)

—

—

—

(1,216)

474

(742)

—

—

—

—

7,276

(2,830)

4,446

(8,296)

8,159

—

—

—

—

8,159

(3,174)

4,985

(3,311)

725

—

—

—

—

725

(282)

443

—

453

—

—

453

(176)

277

(415)

—

—

262

—

—

262

(102)

160

(255)

—

—

296

—

—

296

(115)

181

$

59,239

$

376

$

(2,868) $

(74) $

(6,601)

453

7,351

(33,845)

33,555

(12,614)

20,941

149,920

(275,945)

(3,210)

262

2,308

(10,720)

(287,305)

111,762

(175,543)

(25,623)

136,775

(1,216)

296

373

(1,539)

134,689

(52,393)

82,296

56,673

150

(16)  Earnings Per Share 

The following table presents the computation of basic and diluted earnings per share (dollars in thousands, except per share 
data):

Year Ended

2014

2013

2012

Numerator:

Net income attributable to BOK Financial Corp. shareholders

$

292,435

$

316,609

$

351,191

Less: Earnings allocated to participating securities

Numerator for basic earnings per share – income available to common shareholders

Effect of reallocating undistributed earnings of participating securities

3,239

3,388

289,196

313,221

4

7

2,541

348,650

6

Numerator for diluted earnings per share – income available to common shareholders

$

289,200

$

313,228

$

348,656

Denominator:

Weighted average shares outstanding

69,159,902

68,719,069

68,221,013

Less:  Participating securities included in weighted average shares outstanding

765,708

730,172

536,970

Denominator for basic earnings per common share
Dilutive effect of employee stock compensation plans1
Denominator for diluted earnings per common share

Basic earnings per share

Diluted earnings per share
1  Excludes employee stock options with exercise prices greater than current market price.

68,394,194

67,988,897

67,684,043

150,576

216,622

280,897

68,544,770

68,205,519

67,964,940

$

$

$

$

4.23

4.22

—

$

$

4.61

4.59

—

5.15

5.13

224,653

(17)  Reportable Segments 

BOK Financial operates three principal lines of business: Commercial Banking, Consumer Banking and Wealth 
Management. Commercial Banking includes lending, treasury and cash management services and customer risk management 
products to small businesses, middle market and larger commercial customers. Commercial Banking also includes the 
TransFund EFT network. Consumer Banking includes retail lending and deposit services, lending and deposit services to small 
business customers served through the consumer branch network and all mortgage banking activities. Wealth Management 
provides fiduciary services, private bank services and investment advisory services in all markets. Wealth Management also 
underwrites state and municipal securities and engages in brokerage and trading activities. 

In addition to its lines of business, BOK Financial has a Funds Management unit. The primary purpose of this unit is to manage 
the overall liquidity needs and interest rate risk. Each line of business borrows funds from and provides funds to the Funds 
Management unit as needed to support their operations. Operating results for Funds Management and other include the effect of 
interest rate risk positions and risk management activities, securities gains and losses including impairment charges, the 
provision for credit losses in excess of net loans charged off, tax planning strategies and certain executive compensation costs 
that are not attributed to the lines of business. 

BOK Financial allocates resources and evaluates performance of its lines of business after allocation of funds, actual net credit 
losses and capital costs. In addition, we measure the performance of our business lines after allocation of certain indirect 
expenses and taxes on statutory rates. Corporate expense allocations were updated in 2014. The allocation for the prior 
comparable periods have been revised on a comparable basis. 

The cost of funds borrowed from the Funds Management unit by the operating lines of business is transfer priced at rates that 
approximate market rates for funds with similar duration. Market rates are generally based on the applicable LIBOR or interest 
rate swap rates, adjusted for prepayment risk. This method of transfer-pricing funds that support assets of the operating lines of 
business tends to insulate them from interest rate risk.

151

 
 
 
 
 
The value of funds provided by the operating lines of business to the Funds Management unit is based on rates which 
approximate the wholesale market rates for funds with similar duration and re-pricing characteristics. Market rates are 
generally based on LIBOR or interest rate swap rates. The funds credit formula applied to deposit products with indeterminate 
maturities is established based on their re-pricing characteristics reflected in a combination of the short-term LIBOR rates and a 
moving average of an intermediate term swap rate, with an appropriate spread applied to both. Shorter duration products are 
weighted towards the short-term LIBOR rate and longer duration products are weighted towards intermediate swap rates. The 
expected duration ranges from 30 days for certain rate-sensitive deposits to five years.

Economic capital is assigned to the business units by a capital allocation model that reflects management's assessment of 
risk. This model assigns capital based upon credit, operating, interest rate and market risk inherent in our business lines and 
recognizes the diversification benefits among the units. The level of assigned economic capital is a combination of the risk 
taken by each business line, based on its actual exposures and calibrated to its own loss history where possible. Average 
invested capital includes economic capital and amounts we have invested in the lines of business.

Substantially all revenue is from domestic customers. No single external customer accounts for more than 10% of total 
revenue.

Net loans charged off and provision for credit losses represents net loans charged off as attributed to the lines of business and 
the provision for credit losses in excess of net charge-offs attributed to Funds Management and Other.

Reportable segments reconciliation to the Consolidated Financial Statements for the year ended December 31, 2014 is as 
follows (in thousands):

Net interest revenue from external sources

$

381,687

$

95,910

$

23,826

$

163,771

$

665,194

Commercial

Consumer

Wealth
Management

Funds
Management
and Other

BOK
Financial
Consolidated

Net interest revenue (expense) from internal

sources

Net interest revenue

Provision for credit losses

Net interest revenue after provision for credit

losses

Other operating revenue

Other operating expense

Net direct contribution

Corporate expense allocations

Income before taxes

Federal and state income taxes

Net income

(43,934)

337,753

(7,447)

345,200

169,704

201,748

313,156

41,338

271,818

105,737

166,081

32,170

128,080

5,405

122,675

200,815

196,082

127,408

67,040

60,368

23,483

36,885

20,578

44,404

213

44,191

239,045

216,770

66,466

31,375

35,091

13,650

21,441

(8,814)

154,957

1,829

153,128

3,095

232,922

(76,699)

(139,753)

63,054

(8,018)

71,072

—

665,194

—

665,194

612,659

847,522

430,331

—

430,331

134,852

295,479

Net income attributable to non-controlling

interests

—

—

—

3,044

3,044

Net income attributable to BOK Financial Corp.

shareholders

$

166,081

$

36,885

Average assets

Average invested capital

$ 11,384,508

$ 6,555,642

946,383

277,404

$

$

21,441

4,518,511

193,784

$

$

68,028

$

292,435

5,540,197

$ 27,998,858

1,793,190

3,210,761

Performance measurements:

Return on average assets

Return on average invested capital

Efficiency ratio

1.46%

17.58%

39.57%

0.56%

13.30%

56.58%

0.52%

12.07%

75.90%

1.04%

9.11%

64.50%

152

 
 
 
 
 
 
Reportable segments reconciliation to the Consolidated Financial Statements for the year ended December 31, 2013 is as 
follows (in thousands):

Net interest revenue from external sources

$

363,961

$

100,153

$

25,478

$

184,885

$

674,477

Commercial

Consumer

Wealth
Management

Funds
Management
and Other

BOK
Financial
Consolidated

Net interest revenue (expense) from internal

sources

Net interest revenue

Provision for credit losses

Net interest revenue after provision for credit

losses

Other operating revenue

Other operating expense

Net direct contribution

Corporate expense allocations

Net income before taxes

Federal and state income taxes

Net income

(51,587)

312,374

(4,372)

316,746

163,206

190,306

289,646

44,865

244,781

95,220

149,561

34,850

135,003

5,532

129,471

225,336

189,099

165,708

60,005

105,703

41,118

64,585

Net income attributable to non-controlling

interests

—

—

Net income attributable to BOK Financial Corp.

shareholders

$

149,561

$

64,585

Average assets

Average invested capital

$ 10,386,235

$ 6,487,255

906,717

293,736

20,061

45,539

1,275

44,264

211,655

197,890

58,029

29,993

28,036

10,906

17,130

—

17,130

4,556,132

203,914

$

$

(3,324)

181,561

(30,335)

211,896

14,275

263,325

(37,154)

(134,863)

97,709

10,054

87,655

2,322

—

674,477

(27,900)

702,377

614,472

840,620

476,229

—

476,229

157,298

318,931

2,322

$

$

85,333

$

316,609

5,951,472

$ 27,381,094

1,606,715

3,011,082

Performance measurements:

Return on average assets

Return on average invested capital

Efficiency ratio

1.44%

16.49%

40.24%

1.00%

21.99%

51.30%

0.40%

9.00%

76.37%

1.16%

10.51%

64.60%

153

 
 
 
 
 
 
Reportable segments reconciliation to the Consolidated Financial Statements for the year ended December 31, 2012 is as 
follows (in thousands):

Net interest revenue from external sources

$

366,243

$

102,321

$

27,647

$

211,338

$

707,549

Commercial

Consumer

Wealth
Management

Funds
Management
and Other

BOK
Financial
Consolidated

Net interest revenue (expense) from internal

sources

Net interest revenue

Provision for credit losses

Net interest revenue after provision for credit

losses

Other operating revenue

Other operating expense

Net direct contribution

Corporate expense allocations

Net income before taxes

Federal and state income taxes

Net income

(58,835)

307,408

9,463

297,945

162,085

192,396

267,634

44,330

223,304

86,865

136,439

36,700

139,021

10,588

128,433

271,723

206,598

193,558

64,239

129,319

50,305

79,014

21,456

49,103

2,284

46,819

197,306

177,423

66,702

30,525

36,177

14,073

22,104

679

212,017

(44,335)

256,352

22,564

263,946

14,970

(139,094)

154,064

37,497

116,567

—

707,549

(22,000)

729,549

653,678

840,363

542,864

—

542,864

188,740

354,124

Net income attributable to non-controlling

interests

—

—

—

2,933

2,933

Net income attributable to BOK Financial Corp.

shareholders

$

136,439

$

79,014

Average assets

Average invested capital

$ 9,844,145

$ 6,498,193

882,036

289,665

$

$

22,104

4,357,641

184,707

$

$

113,634

$

351,191

5,589,171

$ 26,289,150

1,549,547

2,905,955

Performance measurements:

Return on average assets

Return on average invested capital

Efficiency ratio

1.39%

15.47%

42.26%

1.22%

27.28%

49.60%

0.52%

12.26%

71.19%

1.34%

12.09%

62.03%

154

 
 
 
 
 
 
(18) Fair Value Measurements 

Fair value is defined by applicable accounting guidance as the price to sell an asset or transfer a liability in an orderly 
transaction between market participants in the principal market for the given asset or liability at the measurement date based on 
market conditions at that date. Certain assets and liabilities are recorded in the Company’s financial statements at fair 
value. Some are recorded on a recurring basis and some on a non-recurring basis.

For some assets and liabilities, observable market transactions and market information might be available. For other assets and 
liabilities, observable market transactions and market information might not be available. A hierarchy for fair value has been 
established which categorizes into three levels the inputs to valuation techniques used to measure fair value. The three levels 
are as follows:

Quoted Prices in Active Markets for Identical Assets or Liabilities (Level 1) - fair value is based on unadjusted quoted 
prices in active markets for identical assets or liabilities.

Significant Other Observable Inputs (Level 2) - fair value is based on significant other observable inputs which are 
generally determined based on a single price for each financial instrument provided to us by an applicable third-party 
pricing service and is based on one or more of the following:

•  Quoted prices for similar, but not identical, assets or liabilities in active markets;
•  Quoted prices for identical or similar assets or liabilities in inactive markets;
• 

Inputs other than quoted prices that are observable, such as interest rate and yield curves, volatilities, prepayment 
speeds, loss severities, credit risks and default rates;

•  Other inputs derived from or corroborated by observable market inputs.

Significant Unobservable Inputs (Level 3) - fair value is based upon model-based valuation techniques for which at least 
one significant assumption is not observable in the market. 

Transfers between levels are recognized as of the end of the reporting period. During 2014, $14 million of residential mortgage 
loans held for sale were transferred from significant other observable inputs to significant unobservable inputs. These loans 
cannot be sold to U.S. government agencies due to origination defects. An unobservable liquidity discount is applied to 
determine fair value. There were no other transfers in or out of quoted prices in active markets for identical instruments, 
significant other observable inputs or significant unobservable inputs during the year ended December 31, 2014 and 2013, 
respectively. 

The underlying methods used by the third-party pricing services are considered in determining the primary inputs used to 
determine fair values. Management has evaluated the methodologies employed by the third-party pricing services by 
comparing the price provided by the pricing service with other sources, including brokers' quotes, sales or purchases of similar 
instruments and discounted cash flows to establish a basis for reliance on the pricing service values. Significant differences 
between the pricing service provided value and other sources are discussed with the pricing service to understand the basis for 
their values. Based on all observable inputs, management may adjust prices obtained from third-party pricing services to more 
appropriately reflect the prices that would be received to sell assets or paid to transfer liabilities in orderly transactions in the 
current market. No significant adjustments were made to prices provided by third-party pricing services at December 31, 2014 
and 2013. 

155

Assets and Liabilities Measured at Fair Value on a Recurring Basis

The fair value of financial assets and liabilities that are measured on a recurring basis is as follows as of December 31, 2014 (in 
thousands):

Quoted
Prices in
Active
Markets for
Identical
Instruments

Total

Significant
Other
Observable
Inputs

Significant
Unobservable
Inputs

Assets:

Trading securities:

U.S. Government agency debentures

$

85,092

$

— $

85,092

$

U.S. agency residential mortgage-backed securities

Municipal and other tax-exempt securities

Other trading securities

Total trading securities

Available for sale securities:

U.S. Treasury securities

Municipal and other tax-exempt securities

U.S. government agency residential mortgage-backed securities

Privately issued residential mortgage-backed securities

Commercial mortgage-backed securities guaranteed by U.S.

government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

Total available for sale securities

Fair value option securities:

U.S. government agency residential mortgage-backed securities

Other securities

Total fair value option securities

Residential mortgage loans held for sale
Mortgage servicing rights, net1
Derivative contracts, net of cash margin2
Other assets – private equity funds

Liabilities:

Derivative contracts, net of cash margin2

31,199

38,951

33,458

188,700

1,005

63,557

6,646,884

165,957

2,048,609

9,212

24,277

19,444

8,978,945

311,597

—

311,597

304,182

171,976

361,874

25,627

—

—

—

—

1,005

—

—

—

—

—

—

4,927

5,932

—

—

—

—

—

31,199

38,951

33,458

188,700

—

53,464

6,646,884

165,957

2,048,609

5,062

24,277

14,517

311,597

—

311,597

292,326

—

17,607

344,267

—

—

—

—

—

—

—

—

10,093

—

—

—

4,150

—

—

—

—

—

11,856

171,976

—

25,627

8,958,770

14,243

354,554

541

354,013

—

1  A reconciliation of the beginning and ending fair value of mortgage servicing rights and disclosures of significant assumptions used to 

determine fair value are presented in Note 7, Mortgage Banking Activities.

2  See Note 3 for detail of fair value of derivative contracts by contract type. Derivative contracts in asset positions were valued based on 
quoted prices in active markets or identical instruments (Level 1) are exchange-traded energy derivative contracts, net of cash margin. 
Derivative contracts in liability positions that were valued using quoted prices in active markets for identical instruments (Level 1) are 
exchange-traded interest rate and agricultural derivative contracts, net of cash margin.

156

 
 
 
 
 
 
 
 
 
 
 
 
 
The fair value of financial assets and liabilities that are measured on a recurring basis is as follows as of December 31, 2013 (in 
thousands):

Quoted
Prices in
Active
Markets for
Identical
Instruments

Total

Significant
Other
Observable
Inputs

Significant
Unobservable
Inputs

Assets:

Trading securities:

U.S. Government agency debentures

$

34,120

$

— $

34,120

$

U.S. government agency residential mortgage-backed securities

Municipal and other tax-exempt securities

Other trading securities

Total trading securities

Available for sale securities:

U.S. Treasury securities

Municipal and other tax-exempt securities

U.S. government agency residential mortgage-backed securities

Privately issued residential mortgage-backed securities

Commercial mortgage-backed securities guaranteed by U.S.

government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

Total available for sale securities

Fair value option securities:

U.S. government agency residential mortgage-backed securities

Other securities

Total fair value option securities

Residential mortgage loans held for sale
Mortgage servicing rights, net1
Derivative contracts, net of cash margin2
Other assets – private equity funds

Liabilities:

Derivative contracts, net of cash margin 2

21,011

27,350

9,135

91,616

1,042

73,775

7,716,010

221,099

2,055,804

35,241

22,863

21,328

—

—

—

—

1,042

—

—

—

—

—

—

—

21,011

27,350

9,135

91,616

—

55,970

7,716,010

221,099

2,055,804

30,529

22,863

17,121

10,147,162

1,042

10,119,396

157,431

9,694

167,125

200,546

153,333

265,012

27,341

247,185

—

—

—

—

—

157,431

9,694

167,125

200,546

—

2,712

262,300

—

—

—

—

—

—

—

—

—

17,805

—

—

—

4,712

—

4,207

26,724

—

—

—

—

153,333

—

27,341

247,185

—

1  A reconciliation of the beginning and ending fair value of mortgage servicing rights and disclosures of significant assumptions used to 

determine fair value are presented in Note 7, Mortgage Banking Activities.

2  See Note 3 for detail of fair value of derivative contracts by contract type. Derivative contracts based on quoted prices in active markets for 

identical instruments (Level 1) are exchange-traded energy derivative contracts, net of cash margin.

157

 
 
 
 
 
 
 
 
 
 
 
Following is a description of the Company's valuation methodologies used for assets and liabilities measured on a recurring 
basis:

Securities

The fair values of trading, available for sale and fair value option securities are based on quoted prices for identical instruments 
in active markets, when available. If quoted prices for identical instruments are not available, fair values are based on 
significant other observable inputs such as quoted prices of comparable instruments or interest rates and credit spreads, yield 
curves, volatilities, prepayment speeds and loss severities. 

The fair value of certain available for sale municipal and other debt securities may be based on significant unobservable inputs. 
These significant unobservable inputs include limited observed trades, projected cash flows, current credit rating of the issuers 
and, when applicable, the insurers of the debt and observed trades of similar debt. Discount rates are primarily based on 
reference to interest rate spreads on comparable securities of similar duration and credit rating as determined by the nationally-
recognized rating agencies adjusted for a lack of trading volume. Significant unobservable inputs are developed by investment 
securities professionals involved in the active trading of similar securities. A summary of significant inputs used to value these 
securities follows. A management committee composed of senior members from the Company's Capital Markets, Risk 
Management and Finance departments assess the appropriateness of these inputs monthly.

Derivatives 

All derivative instruments are carried on the balance sheet at fair value. Fair values for exchange-traded contracts are based on 
quoted prices. Fair values for over-the-counter interest rate, commodity and foreign exchange contracts are based on valuations 
provided either by third-party dealers in the contracts, quotes provided by independent pricing services, or a third-party 
provided pricing model that uses significant other observable market inputs. 

Credit risk is considered in determining the fair value of derivative instruments. Management determines fair value adjustments 
based on various risk factors including but not limited to counterparty credit rating or equivalent loan grading, derivative 
contract notional size, price volatility of the underlying commodity, duration of the derivative contracts and expected loss 
severity. Expected loss severity is based on historical losses for similarly risk graded commercial loan customers. Decreases in 
counterparty credit rating or grading and increases in price volatility and expected loss severity all tend to increase the credit 
quality adjustment which reduces the fair value of asset contracts. The reduction in fair value is recognized in earnings during 
the current period.

We also consider our own credit risk in determining the fair value of derivative contracts. Changes in our credit rating would 
affect the fair value of our derivative liabilities. In the event of a credit downgrade, the fair value of our derivative liabilities 
would increase. The change in the fair value would be recognized in earnings in the current period.

Residential Mortgage Loans Held for Sale

Residential mortgage loans held for sale are carried on the balance sheet at fair value. The fair values of conforming residential 
mortgage loans held for sale are based upon quoted market prices of such loans sold in securitization transactions, including 
related unfunded loan commitments. The fair value of mortgage loans that are unable to be sold to U.S. government agencies is 
determined using quoted prices of loans that are sold in securitization transactions with a liquidity discount applied.

Other Assets - Private Equity Funds

The fair value of the portfolio investments of the Company's two private equity funds are based upon net asset value reported 
by the underlying funds, as adjusted by the general partner when necessary to represent the price that would be received to sell 
the assets. The Company's private equity funds provide customers alternative investment opportunities as limited partners of 
the funds. As fund of funds, the private equity funds invest in other limited partnerships or limited liability companies that 
invest substantially all of their assets in U.S. companies pursuing diversified investment strategies including early-stage venture 
capital, distressed securities and corporate or asset buy-outs. Private equity fund assets are long-term, illiquid investments. No 
secondary market exists for these assets. The private equity funds typically invest in funds that provide no redemption rights to 
investors. The fair value of the private equity investments may only be realized through cash distributions from the underlying 
funds. 

158

The following represents the changes related to assets measured at fair value on a recurring basis using significant 
unobservable inputs (in thousands):

Balance, December 31, 2012

Transfer to Level 3 from Level 2

Purchases and capital calls

Redemptions and distributions

Gain (loss) recognized in earnings:

Gain (loss) on other assets, net

Gain on available for sale securities, net

Other-than-temporary impairment losses

Other comprehensive income (loss):

Net change in unrealized gain (loss)

Balance, December 31, 2013

Transfer to Level 3 from Level 2

Purchases and capital calls

Redemptions and distributions

Proceeds from sales

Gain (loss) recognized in earnings:

Mortgage banking revenue

Gain on other assets, net

Gain on available for sale securities, net

Other-than-temporary impairment losses

Charitable contributions to BOKF Foundation

Other comprehensive income (loss):

Net change in unrealized gain (loss)

Balance, December 31, 2014

Available for Sale Securities

Municipal
and other
tax-exempt

Other debt
securities

Equity
securities
and mutual
funds

Residential
mortgage
loans held
for sale

 Other
assets –
private
equity
funds

$

40,702

$

5,399

$

2,161

$

— $

28,169

—

—

—

—

(19,238)

(500)

—

1,216

(1,369)

(3,506)

17,805

—

—

—

—

—

(187)

4,712

—

—

(7,487)

(500)

—

—

—

—

—

—

—

—

—

(235)

—

—

10

—

—

—

—

—

—

2,046

4,207

—

—

—

—

—

—

—

—

(2,420)

—

—

—

—

—

—

—

—

13,644

—

—

(1,176)

(612)

—

—

—

—

—

—

1,415

(5,294)

3,051

—

—

—

27,341

—

1,012

(7,473)

—

—

4,747

—

—

—

—

(62)

(1,787)

$

10,093

$

4,150

$

— $

11,856

$

25,627

159

 
 
A summary of quantitative information about assets measured at fair value on a recurring basis using significant unobservable 
inputs (Level 3) as of December 31, 2014 follows (in thousands):

Quantitative Information about Level 3 Recurring Fair Value Measurements

Amortized
Cost/
Unpaid 
Principal 
Balance

Par
Value

Fair
Value

Valuation Technique(s)

Unobservable
Input

Range
(Weighted Average)

Available for sale securities

Municipal and other tax-
exempt securities

$

10,870

$

10,805

$

10,093

Discounted cash flows

Other debt securities

4,400

4,400

4,150

Discounted cash flows

Residential mortgage loans

held for sale

N/A

12,468

11,856

Quoted prices of loans
sold in securitization
transactions, with a
liquidity discount
applied

1

1

Interest rate
spread

Interest rate
spread

Liquidity
discount applied
to the market
value of
mortgage loans
qualifying for
sale to U.S.
government
agencies

Other assets - private equity

funds

N/A

N/A

25,627

Net asset value reported
by underlying fund

Net asset value
reported by
underlying fund

4.96%-5.26% (5.21%)

92.65%-94.32% (93.09%)

5.62% - 5.67% (5.66%)

92.65% - 92.95% (92.77%)

2

3

4

3

95.09%

N/A

1  Discounted cash flows developed using discount rates primarily based on reference to interest rate spreads for comparable securities of similar duration and 

credit rating as determined by the nationally-recognized rating agencies, adjusted for lack of trading volume.

2  Interest rate yields used to value investment grade tax-exempt securities represent a spread of 488 to 516 basis points over average yields for comparable 

tax-exempt securities.

3  Represents fair value as a percentage of par value.
4  Interest rate yields used to value investment grade taxable securities based on comparable short-term taxable securities which are generally yielding less than 

1%. 

160

A summary of quantitative information about Recurring Fair Value Measurements based on Significant Unobservable Inputs 
(Level 3) as of December 31, 2013 follows (in thousands):

Quantitative Information about Level 3 Recurring Fair Value Measurements

Par
Value

Amortized
Cost6

Fair
Value

Valuation Technique(s)

Unobservable
Input

Range
(Weighted Average)

Available for sale securities

Municipal and other tax-
exempt securities

$

18,695

$

18,624

$

17,805

Discounted cash flows

Other debt securities

4,900

4,900

4,712

Discounted cash flows

1

1

Interest rate
spread

Interest rate
spread

4.97%-5.27% (5.16%)

95.02%-95.50% (95.24%)

5.67% (5.67%)

96.16% (96.16%)

Equity securities and other

mutual funds

N/A

2,420

4,207

Publicly announced
preliminary purchase
price information from
acquirer

Discount for
settlement
uncertainty

Other assets - private equity

funds

N/A

N/A

27,341

Net asset value reported
by underlying fund

Net asset value
reported by
underlying fund

N/A

N/A

2

3

4

3

5

1  Discounted cash flows developed using discount rates primarily based on reference to interest rate spreads for comparable securities of similar duration and 

credit rating as determined by the nationally-recognized rating agencies, adjusted for lack of trading volume.

2  Interest rate yields used to value investment grade tax-exempt securities represent a spread of 467 to 518 basis points over average yields for comparable 

tax-exempt securities.

3  Represents fair value as a percentage of par value.
4  Interest rate yields used to value investment grade taxable securities based on comparable short-term taxable securities which are generally yielding less than 

1%. 

5  Fair value of shares of a smaller privately-held financial institution were valued using preliminary announced purchase information by a publicly-traded 

acquirer.

161

Fair Value of Assets and Liabilities Measured on a Non-Recurring Basis

Assets measured at fair value on a non-recurring basis include pension plan assets, which are based on quoted prices in active 
markets for identical instruments, collateral for certain impaired loans and real property and other assets acquired to satisfy 
loans, which are based primarily on comparisons to completed sales of similar assets. In addition, goodwill impairment is 
evaluated based on the fair value of the Company's reporting units. 

The following represents the carrying value of assets measured at fair value on a non-recurring basis and related losses 
recorded during the year. The carrying value represents only those assets with the balance sheet date for which the fair value 
was adjusted during the year:

Carrying Value at December 31, 2014

Fair Value Adjustments for the
Year Ended December 31, 2014
Recognized In:

Quoted Prices
in Active 
Markets for 
Identical 
Instruments

Significant
Other
Observable
Inputs

Significant
Unobservable
Inputs

Gross charge-
offs against
allowance for
loan losses

Net losses and
expenses of
repossessed
assets, net

Impaired loans
Real estate and other repossessed assets

$

— $
—

$

8,198
22,594

$

635
3,691

$

4,044
—

—
3,563

Carrying Value at December 31, 2013

Fair Value Adjustments for the
 Year Ended December 31, 2013
Recognized In:

Quoted Prices
in Active 
Markets for 
Identical 
Instruments

Significant
Other
Observable
Inputs

Significant
Unobservable
Inputs

Gross charge-
offs against
allowance for
loan losses

Net losses and
expenses of
repossessed
assets, net

Impaired loans
Real estate and other repossessed assets

$

— $
—

$

8,380
20,733

$

4,622
191

$

6,598
—

—
5,489

The fair value of collateral-dependent impaired loans and real estate and other repossessed assets and the related fair value 
adjustments are generally based on unadjusted third-party appraisals. Our appraisal review policies require appraised values to 
be supported by observed inputs derived principally from or corroborated by observable market data. Appraisals that are not 
based on observable inputs or that require significant adjustments or fair value measurements that are not based on third-party 
appraisals are considered to be based on significant unobservable inputs. Non-recurring fair value measurements of collateral-
dependent impaired loans and real estate and other repossessed assets based on significant unobservable inputs are generally 
due to estimates of current fair values between appraisal dates. Significant unobservable inputs include listing prices for 
comparable assets, uncorroborated expert opinions or management's knowledge of the collateral or industry. These inputs are 
developed by asset management and workout professionals and approved by senior Credit Administration executives.

A summary of quantitative information about Non-recurring Fair Value Measurements based on Significant Unobservable 
Inputs (Level 3) as of December 31, 2014 follows (in thousands):

Quantitative Information about Level 3 Non-recurring Fair Value Measurements

Fair
Value

Valuation
Technique(s)

Unobservable Input

Range
(Weighted Average)

Impaired loans

$

635

Appraised value,
as adjusted

Broker quotes and management's
knowledge of industry and collateral.

Real estate and other repossessed assets

3,691

Appraised value,
as adjusted

Marketability adjustments off
appraised value

N/A

65%

162

 
 
 
 
 
A summary of quantitative information about Non-recurring Fair Value Measurements based on Significant Unobservable 
Inputs (Level 3) as of December 31, 2013 follows (in thousands):

Quantitative Information about Level 3 Non-recurring Fair Value Measurements

Fair
Value

Valuation
Technique(s)

Unobservable Input

Range
(Weighted Average)

Impaired loans

$

4,622

Appraised value,
as adjusted

Broker quotes and management's
knowledge of industry and collateral.

N/A

Real estate and other repossessed assets
1  Marketability adjustments includes consideration of estimated costs to sell which is approximately 15% of the fair value. 

191

Listing value,
less cost to sell

Marketability adjustments off
appraised value

80%-85% (82%)1

The fair value of pension plan assets was approximately $49 million at both December 31, 2014 and December 31, 2013, 
determined by significant other observable inputs. Fair value adjustments of pension plan assets along with changes in the 
projected benefit obligation are recognized in other comprehensive income. 

Goodwill and intangible assets, which consist primarily of core deposit intangible assets and other acquired intangibles, for 
each business unit are evaluated for impairment annually as of October 1st or more frequently if conditions indicate that 
impairment may have occurred. The evaluation of possible impairment of intangible assets involves significant judgment based 
upon short-term and long-term projections of future performance. 

The fair value of each of our reporting units is estimated by the discounted future earnings method. Income growth is projected 
for each of our reporting units over five years and a terminal value is computed. The projected income stream is converted to 
fair value by using a discount rate that reflects a rate of return required by a willing buyer. Assumptions used to value our 
business units are based on growth rates, volatility, discount rate and market risk premium inherent in our current stock price. 

163

Fair Value of Financial Instruments

The following table presents the carrying values and estimated fair values of all financial instruments, including those financial 
assets and liabilities that are not measured and reported at fair value on a recurring basis or non-recurring (dollars in 
thousands): 

December 31, 2014

Range of
Contractual
Yields

Average
Re-pricing
(in years)

Discount Rate

Cash and due from banks

Interest-bearing cash and cash equivalents

Trading securities:

U.S. Government agency debentures

U.S. government agency residential mortgage-backed securities

Municipal and other tax-exempt securities

Other trading securities

Total trading securities

Investment securities:

Municipal and other tax-exempt securities

U.S. government agency residential mortgage-backed securities

Other debt securities

Total investment securities

Available for sale securities:

U.S. Treasury securities

Municipal and other tax-exempt securities

Carrying
Value

$

550,576

1,925,266

85,092

31,199

38,951

33,458

188,700

405,090

35,750

211,520

652,360

1,005

63,557

U.S. government agency residential mortgage-backed securities

6,646,884

Privately issued residential mortgage-backed securities

165,957

Commercial mortgage-backed securities guaranteed by U.S.

government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

Total available for sale securities

Fair value option securities:

2,048,609

9,212

24,277

19,444

8,978,945

U.S. government agency residential mortgage-backed securities

311,597

      Other securities

Total fair value option securities

Residential mortgage loans held for sale

—

311,597

304,182

Loans:

Commercial

Commercial real estate

Residential mortgage

Consumer

Total loans

Allowance for loan losses

Loans, net of allowance

Mortgage servicing rights

Derivative instruments with positive fair value, net of cash margin

Other assets – private equity funds

Deposits with no stated maturity

Time deposits

Other borrowings

Subordinated debentures

9,095,670

0.17% - 30.00%

2,728,150

0.38% - 18.00%

1,949,512

1.20% - 18.00%

434,705

0.38% - 21.00%

0.65

0.84

2.50

0.45

0.51% - 4.34%

1.09% - 3.78%

0.64% - 3.99%

1.04% - 3.98%

14,208,037

(189,056)

14,018,981

171,976

361,874

25,627

18,532,143

2,608,716

0.02% - 9.64%

3,378,294

0.21% - 1.52%

347,983

0.92% - 5.00%

1.92

0.12

1.67

0.76% - 1.33%

0.06% - 2.64%

2.14%

Derivative instruments with negative fair value, net of cash margin

354,554

164

Estimated
Fair
Value

$

550,576

1,925,266

85,092

31,199

38,951

33,458

188,700

408,344

37,463

227,819

673,626

1,005

63,557

6,646,884

165,957

2,048,609

9,212

24,277

19,444

8,978,945

311,597

—

311,597

304,182

8,948,870

2,704,454

1,985,870

431,274

14,070,468

—

14,070,468

171,976

361,874

25,627

18,532,143

2,612,576

3,331,771

344,687

354,554

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2013

Range of
Contractual
Yields

Average
Re-pricing
(in years)

Discount Rate

Cash and due from banks

Interest-bearing cash and cash equivalents

Trading securities:

U.S. Government agency debentures

U.S. government agency residential mortgage-backed securities

Municipal and other tax-exempt securities

Other trading securities

Total trading securities

Investment securities:

Municipal and other tax-exempt

U.S. government agency residential mortgage-backed securities

Other debt securities

Total investment securities

Available for sale securities:

U.S. Treasury

Municipal and other tax-exempt

Carrying
Value

$

512,931

574,282

34,120

21,011

27,350

9,135

91,616

440,187

50,182

187,509

677,878

1,042

73,775

U.S. government agency residential mortgage-backed securities

7,716,010

Privately issued residential mortgage-backed securities

221,099

Commercial mortgage-backed securities guaranteed by U.S.

government agencies

Other debt securities

Perpetual preferred stock

Equity securities and mutual funds

Total available for sale securities

Fair value option securities:

U.S. government agency residential mortgage-backed securities

Other securities

Total fair value option securities

Residential mortgage loans held for sale

2,055,804

35,241

22,863

21,328

10,147,162

157,431

9,694

167,125

200,546

Loans:

Commercial

Commercial real estate

Residential mortgage

Consumer

Total loans

Allowance for loan losses

Loans, net of allowance

Mortgage servicing rights

Derivative instruments with positive fair value, net of cash margin

Other assets – private equity funds

Deposits with no stated maturity

Time deposits

Other borrowings

Subordinated debentures

7,943,221

0.04% - 30.00%

2,415,353

0.38% - 18.00%

2,052,026

0.38% - 18.00%

381,664

0.38% - 21.00%

0.49

0.78

2.63

0.55

0.48% - 4.33%

1.21% - 3.49%

0.59% - 4.73%

1.22% - 3.75%

12,792,264

(185,396)

12,606,868

153,333

265,012

27,341

17,573,334

2,695,993

0.01% - 9.64%

2,721,888

0.25% - 4.78%

347,802

0.95% - 5.00%

2.12

0.03

2.63

0.75% - 1.33%

0.08% - 2.64%

2.22%

Derivative instruments with negative fair value, net of cash margin

247,185

Estimated
Fair
Value

$

512,931

574,282

34,120

21,011

27,350

9,135

91,616

439,870

51,864

195,393

687,127

1,042

73,775

7,716,010

221,099

2,055,804

35,241

22,863

21,328

10,147,162

157,431

9,694

167,125

200,546

7,835,325

2,394,443

2,068,690

375,962

12,674,420

—

12,674,420

153,333

265,012

27,341

17,573,334

2,697,290

2,693,788

344,783

247,185

Because no market exists for certain of these financial instruments and management does not intend to sell these financial 
instruments, the fair values shown in the tables above may not represent values at which the respective financial instruments 
could be sold individually or in the aggregate at the given reporting date.

165

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following methods and assumptions were used in estimating the fair value of these financial instruments:

Cash and Cash Equivalents

The book value reported in the consolidated balance sheet for cash and short-term instruments approximates those assets’ fair 
values.

Securities

The fair values of securities are generally based on Significant Other Observable Inputs such as quoted prices for comparable 
instruments or interest rates and credit spreads, yield curves, volatilities, prepayment speeds and loss severities. 

Loans

The fair value of loans, excluding loans held for sale, are based on discounted cash flow analyses using interest rates and credit 
and liquidity spreads currently being offered for loans with similar remaining terms to maturity and risk, adjusted for the impact 
of interest rate floors and ceilings which are classified as Significant Unobservable Inputs. The fair values of loans were 
estimated to approximate their discounted cash flows less loan loss allowances allocated to these loans of $161 million at 
December 31, 2014 and $157 million at December 31, 2013.

Deposits

The fair values of time deposits are based on discounted cash flow analyses using interest rates currently being offered on 
similar transactions which are considered Significant Unobservable Inputs. Estimated fair value of deposits with no stated 
maturity, which includes demand deposits, transaction deposits, money market deposits and savings accounts, is equal to the 
amount payable on demand. Although market premiums paid reflect an additional value for these low cost deposits, adjusting 
fair value for the expected benefit of these deposits is prohibited. Accordingly, the positive effect of such deposits is not 
included in the tables above.

Other Borrowings and Subordinated Debentures

The fair values of these instruments are based upon discounted cash flow analyses using interest rates currently being offered 
on similar instruments which are considered Significant Unobservable Inputs

Off-Balance Sheet Instruments

The fair values of commercial loan commitments are based on fees currently charged to enter into similar agreements, taking 
into account the remaining terms of the agreements. The fair values of these off-balance sheet instruments were not significant 
at December 31, 2014 or December 31, 2013.

Fair Value Election

As more fully disclosed in Note 2 and Note 7 to the Consolidated Financial Statements, the Company has elected to carry all 
residential mortgage-backed securities which have been designated as economic hedges against changes in the fair value of 
mortgage servicing rights, certain corporate debt securities economically hedged by derivative contracts to manage interest rate 
risk and all residential mortgage loans originated for sale at fair value. Changes in the fair value of these financial instruments 
are recognized in earnings.

166

 
 
 
 
 
 
 
 
 
 
(19) Parent Company Only Financial Statements 

Summarized financial information for BOK Financial – Parent Company Only follows:

Balance Sheets

(In thousands)

Assets

Cash and cash equivalents

Available for sale securities

Investment in subsidiaries

Other assets

Total assets

Liabilities and Shareholders’ Equity

Other liabilities

Total liabilities

Shareholders’ equity:

Common stock

Capital surplus

Retained earnings

Treasury stock

Accumulated other comprehensive income (loss)

Total shareholders’ equity

Total liabilities and shareholders’ equity

Statements of Earnings

(In thousands)

December 31,

2014

2013

$

510,668

$

561,297

24,794

27,526

2,774,276

2,426,495

1,637

12,872

$

3,311,375

$

3,028,190

$

9,196

$

9,196

8,141

8,141

4

4

954,644

898,586

2,530,837

2,349,428

(239,979)

56,673

(202,346)

(25,623)

3,302,179

3,020,049

$

3,311,375

$

3,028,190

Year Ended December 31,

2014

2013

2012

Dividends, interest and fees received from subsidiaries

$

75,412

$

225,340

$

275,330

Other revenue

Other-than-temporary impairment losses recognized in earnings

Total revenue

Interest expense

Charitable contributions to BOKF Foundation

Professional fees and services

Other operating expense

Total expense

Income before taxes and equity in undistributed income of subsidiaries

Federal and state income taxes

Income before equity in undistributed income of subsidiaries

Equity in undistributed income of subsidiaries

1,572

—

76,984

293

2,420

600

1,556

4,869

72,115

(1,702)

73,817

218,618

3,341

—

2,295

(1,099)

228,681

276,526

292

2,062

811

1,210

4,375

224,306

(1,578)

225,884

90,725

269

2,062

765

1,037

4,133

272,393

(1,706)

274,099

77,092

Net income attributable to BOK Financial Corp. shareholders

$

292,435

$

316,609

$

351,191

167

 
 
 
 
Statements of Cash Flows

(In thousands)

Cash Flows From Operating Activities:

Net income

Adjustments to reconcile net income to net cash provided by operating activities:

Equity in undistributed income of subsidiaries

Tax effect from equity compensation, net

Change in other assets

Change in other liabilities

Net cash provided by operating activities

Cash Flows From Investing Activities:

Purchases of available for sale securities

Proceeds from sales of available for sale securities

Investment in subsidiaries

Acquisitions, net of cash acquired

Net cash used in investing activities

Cash Flows From Financing Activities:

Issuance of common and treasury stock, net

Tax effect from equity compensation, net

Dividends paid

Repurchase of common stock

Net cash used in financing activities

Net increase (decrease) in cash and cash equivalents

Cash and cash equivalents at beginning of period

Cash and cash equivalents at end of period

Cash paid for interest

Issuance of shares in settlement of deferred compensation, net

(20) Subsequent Events 

Year Ended December 31,
2013

2012

2014

$

292,435

$

316,609

$

351,191

(218,618)

(8,258)

8,726

1,055

75,340

—

—

(15,336)

—

(15,336)

4,472

8,258

(111,026)

(12,337)

(110,633)

(50,629)

561,297

510,668

293
8,352

$

$
$

(90,725)

(77,092)

(2,210)

(8,308)

4,263

(120)

4,237

(4,965)

219,629

273,251

—

13,600

(36,000)

(7,500)

(29,900)

16,566

2,210

(104,722)

—

(85,946)

103,783

457,514

(5,343)

4,781

(9,100)

(20,000)

(29,662)

14,650

120

(166,982)

(20,558)

(172,770)

70,819

386,695

$

$
$

561,297

$

457,514

292
$
— $

269
—

The Company evaluated events from the date of the consolidated financial statements on December 31, 2014 through the 
issuance of those consolidated financial statements included in this Annual Report on Form 10-K. No events were identified 
requiring recognition in and/or disclosure in the consolidated financial statements.

168

 
 
 
 
Annual Financial Summary – Unaudited
Consolidated Daily Average Balances, Average Yields and Rates

(Dollars in Thousands, Except Per Share Data)

Assets

Interest-bearing cash and cash equivalents
Trading securities
Investment securities

Taxable
Tax-exempt

Total investment securities
Available for sale securities

Taxable
Tax-exempt

Total available for sale securities
Fair value option securities
Restricted equity securities
Residential mortgage loans held for sale
Loans
Allowance for loan losses

Loans, net of allowance
Total earning assets

Receivable on unsettled securities sales
Cash and other assets
Total assets

Liabilities and equity

Interest-bearing deposits:

Transaction
Savings
Time

Total interest-bearing deposits
Funds purchased
Repurchase agreements
Other borrowings
Subordinated debentures

Total interest-bearing liabilities
Non-interest bearing demand deposits
Due on unsettled securities purchases
Other liabilities
Total equity

Total liabilities and equity

Tax-equivalent Net Interest Revenue
Tax-equivalent Net Interest Revenue to Earning Assets
Less tax-equivalent adjustment
Net Interest Revenue
Provision for credit losses
Other operating revenue
Other operating expense
Net income before taxes
Federal and state income taxes
Net income
Net income attributable to non-controlling interests
Net income attributable to BOK Financial Corporation shareholders
Earnings Per Average Common Share Equivalent:

Net income:
Basic
Diluted

Year Ended
December 31, 2014

Average
Balance

Revenue/
Expense

Yield/
Rate

2,749
2,520

13,183
6,785
19,968

182,923
3,321
186,244
3,611
7,040
10,143
510,916

510,916
743,191

9,757
401
40,525
50,683
341
583
6,748
8,690
67,045

0.24%
2.57%

5.66%
1.61%
3.05%

1.94%
3.73%
1.95%
2.05%
5.54%
3.93%
3.81%

3.87%
2.95%

0.10%
0.12%
1.53%
0.40%
0.07%
0.06%
0.35%
2.50%
0.41%

$

1,127,664
120,415

$

233,105
422,507
655,612

9,546,366
92,438
9,638,804
183,206
127,161
259,809
13,406,118
(189,574)
13,216,544
25,329,215
88,784
2,580,859
27,998,858

9,737,795
345,183
2,644,847
12,727,825
494,220
928,767
1,928,742
347,892
16,427,446
7,687,333
136,360
536,958
3,210,761
27,998,858

$

$

$

$

$

676,146

2.54%
2.68%

10,952
665,194
—
612,659
847,522
430,331
134,852
295,479
3,044
292,435

4.23
4.22

$

$
$

Yield calculations are shown on a tax equivalent at the statutory federal and state rates for the periods presented.The yield calculations exclude security trades 
that have been recorded on trade date with no corresponding interest income and the unrealized gains and losses. The yield calculation also include average 
loan balances for which the accrual of interest has been discontinued and are net of unearned income. Yield/rate calculations are generally based on the 
conventions that determine how interest income and expense is accrued.

169

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Financial Summary – Unaudited (continued)
Consolidated Daily Average Balances, Average Yields and Rates

(Dollars in Thousands, Except Per Share Data)

Year Ended

December 31, 2013

Average
Balance

Revenue/
Expense

Yield/
Rate

Average
Balance

December 31, 2012
Revenue/
Expense

Yield/
Rate

Assets

Interest-bearing cash and cash equivalents
Trading securities
Investment securities

$

503,603
148,816

$

Taxable
Tax-exempt

Total investment securities
Available for sale securities

Taxable
Tax-exempt

Total available for sale securities
Fair value option securities
Restricted equity securities
Residential mortgage loans held for sale
Loans
Allowance for loan losses

Loans, net of allowance
Total earning assets

Receivable on unsettled securities sales
Cash and other assets
Total assets

Liabilities and equity

Interest-bearing deposits:

Transaction
Savings
Time

Total interest-bearing deposits
Funds purchased
Repurchase agreements
Other borrowings
Subordinated debentures

Total interest-bearing liabilities
Non-interest bearing demand deposits
Due on unsettled securities purchases
Other liabilities
Total equity

$

$

Total liabilities and equity

$

Tax-equivalent Net Interest Revenue
Tax-equivalent Net Interest Revenue to

Earning Assets

Less tax-equivalent adjustment
Net Interest Revenue
Provision for credit losses
Other operating revenue
Other operating expense
Net income before taxes
Federal and state income taxes
Net income
Net income attributable to non-controlling

interests

Net income attributable to BOK Financial

Corporation shareholders

Earnings Per Average Common Share

Equivalent:

Net income:
Basic
Diluted

1,075
2,696

14,260
6,324
20,584

204,830
3,498
208,328
3,907
5,071
8,505
505,503

505,503
755,669

11,155
442
43,967
55,564
848
503
5,238
8,741
70,894

244,750
365,543
610,293

10,717,416
116,066
10,833,482
200,888
126,127
230,588
12,342,333
(203,874)
12,138,459
24,792,256
121,540
2,467,298
27,381,094

9,524,008
313,280
2,795,676
12,632,964
866,062
811,996
1,693,993
347,717
16,352,732
7,090,319
313,082
613,879
3,011,082
27,381,094

$

$

684,775

10,298
674,477
(27,900)
614,472
840,620
476,229
157,298
318,931

2,322

316,609

4.61
4.59

$

$
$

170

0.34%
1.59%

5.88%
4.06%
5.29%

2.42%
3.68%
2.44%
2.51%
4.78%
3.64%
4.44%

4.53%
3.53%

0.16%
0.21%
1.68%
0.54%
0.14%
0.09%
2.20%
3.79%
0.56%

2.97%

3.15%

0.21% $
1.81%

279,063
134,176

$

945
2,138

5.83%
1.82%
3.48%

286,626
145,899
432,525

1.96% 10,542,074
3.13%
106,037
1.97% 10,648,111
379,603
1.97%
47,961
4.02%
3.73%
227,795
4.10% 11,696,054
(238,806)
4.16% 11,457,248
3.09% 23,606,482
160,576
2,522,092
$ 26,289,150

0.12% $ 9,040,626
261,822
0.14%
1.57%
3,114,046
0.44% 12,416,494
1,512,711
0.10%
1,072,650
0.06%
155,664
0.31%
2.51%
363,699
0.43% 15,521,218
6,590,283
691,644
580,051
2,905,955
$ 26,289,151

2.66%

2.80%

16,848
5,601
22,449

237,226
3,716
240,942
8,464
2,291
8,185
518,784

518,784
804,198

$

14,300
540
52,173
67,013
2,095
1,008
3,428
13,778
87,322

$

716,876

9,327
707,549
(22,000)
653,678
840,363
542,864
188,740
354,124

2,933

$

351,191

$
$

5.15
5.13

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
171

Quarterly Financial Summary – Unaudited
Consolidated Daily Average Balances, Average Yields and Rates

(In Thousands, Except Per Share Data)

Three Months Ended

Average
Balance

December 31, 2014
Revenue/
Expense

Yield/
Rate

Average
Balance

September 30, 2014
Revenue/
Expense

Yield/
Rate

Assets

Interest-bearing cash and cash equivalents
Trading securities
Investment securities

$

2,090,176
164,502

$

Taxable
Tax-exempt

Total investment securities
Available for sale securities

Taxable
Tax-exempt

Total available for sale securities
Fair value option securities
Restricted equity securities
Residential mortgage loans held for sale
Loans
Allowance for loan losses

Loans, net of allowance
Total earning assets

Receivable on unsettled securities sales
Cash and other assets
Total assets
Liabilities and equity

Interest-bearing deposits:

Transaction
Savings
Time

Total interest-bearing deposits
Funds purchased
Repurchase agreements
Other borrowings
Subordinated debentures

Total interest-bearing liabilities
Non-interest bearing demand deposits
Due on unsettled securities purchases
Other liabilities
Total equity

Total liabilities and equity
Tax-equivalent Net Interest Revenue
Tax-equivalent Net Interest Revenue to Earning

Assets

Less tax-equivalent adjustment
Net Interest Revenue
Provision for credit losses
Other operating revenue
Other operating expense
Net income before taxes
Federal and state income taxes
Net income
Net income attributable to non-controlling interests

Net income attributable to BOK Financial Corp.

shareholders

Earnings Per Average Common Share Equivalent:

Net income:
Basic
Diluted

244,395
406,516
650,911

9,073,467
88,434
9,161,901
221,773
182,737
321,746
13,882,005
(190,787)
13,691,218
26,484,964
69,109
2,578,124
$ 29,132,197

$

9,730,564
346,132
2,647,147
12,723,843
71,728
996,308
3,021,094
347,960
17,160,933
7,974,165
137,566
549,388
3,310,145
$ 29,132,197

$

1,500
901

3,468
1,586
5,054

43,953
904
44,857
1,053
2,635
3,101
130,378

130,378
189,479

2,328
96
9,777
12,201
14
109
2,443
2,189
16,956

$

172,523

2,859
169,664
—
150,036
225,877
93,823
28,242
65,581
1,263

64,318

0.93
0.93

$

$
$

601
561

3,238
1,605
4,843

45,257
675
45,932
913
2,133
2,929
128,695

128,695
186,607

2,381
101
10,237
12,719
59
141
2,004
2,154
17,077

0.28% $
2.48%

1,217,942
107,909

$

5.68%
1.56%
3.11%

228,771
412,604
641,375

1.97%
9,436,137
4.23%
90,590
1.99%
9,526,727
2.18%
180,268
5.77%
142,418
3.87%
310,924
3.73% 13,518,578
(191,141)
3.78% 13,327,437
2.86% 25,455,000
63,277
2,597,280
$ 28,115,557

0.09% $
9,473,575
0.11%
342,488
1.47%
2,610,561
0.38% 12,426,624
0.08%
320,817
0.04%
1,027,206
0.32%
2,333,961
2.50%
347,914
0.39% 16,456,522
7,800,350
124,952
485,304
3,248,429
$ 28,115,557

2.47%

2.61%

$

$

169,530

2,739
166,791
—
163,048
221,834
108,005
31,879
76,126
494

75,632

1.09
1.09

$

$
$

0.20%
2.67%

5.66%
1.56%
3.03%

1.94%
3.14%
1.95%
2.05%
5.99%
3.79%
3.78%

3.83%
2.93%

0.10%
0.12%
1.56%
0.41%
0.07%
0.05%
0.34%
2.46%
0.41%

2.52%

2.67%

Yield calculations are shown on a tax equivalent at the statutory federal and state rates for the periods presented.The yield calculations exclude security trades 
that have been recorded on trade date with no corresponding interest income and the unrealized gains and losses. The yield calculation also include average 
loan balances for which the accrual of interest has been discontinued and are net of unearned income. Yield/rate calculations are generally based on the 
conventions that determine how interest income and expense is accrued

172

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Quarterly Financial Summary – Unaudited (continued)
Consolidated Daily Average Balances, Average Yields and Rates

Average Balance

June 30, 2014
Revenue /
Expense

Yield /
Rate

Three Months Ended
March 31, 2014
Revenue /
Expense

Average Balance

December 31, 2013

Yield /
Rate

Average Balance

Revenue /
Expense

Yield /
Rate

0.24% $
2.40%

549,473
92,409

$

0.20% $
2.85%

559,918
127,011

$

383
527

3,195
1,764
4,959

46,458
1,007
47,465
794
1,275
2,523
127,508

127,508
185,434

2,489
106
10,182
12,777
107
182
1,279
2,189
16,534

$

635,140
116,186

$

226,528
432,265
658,793

9,706,965
93,969
9,800,934
164,684
97,016
219,308
13,264,461
(189,329)
13,075,132
24,767,193
108,825
2,610,803
27,486,821

9,850,991
355,459
2,636,444
12,842,894
574,926
914,892
1,294,932
347,868
15,975,512
7,654,225
166,521
513,839
3,176,724
27,486,821

$

$

$

$

$

168,900

2,803
166,097
—
162,569
214,707
113,959
37,230
76,729
834
75,895

1.10
1.10

$

$
$

232,646
439,110
671,756

9,980,069
96,873
10,076,942
165,515
85,234
185,196
12,947,926
(186,979)
12,760,947
24,587,472
114,708
2,536,588
27,238,768

9,900,823
336,576
2,686,041
12,923,440
1,021,755
773,127
1,038,747
347,824
16,104,893
7,312,076
116,295
600,430
3,105,074
27,238,768

$

5.64%
1.63%
3.01%

1.94%
4.44%
1.96%
1.94%
5.26%
4.63%
3.85%

3.91%
3.02%

$

0.10% $
0.12%
1.55%
0.40%
0.07%
0.08%
0.40%
2.52%
0.42%

$

2.60%

2.75%

265
531

3,282
1,830
5,112

47,255
735
47,990
851
997
1,590
124,335

124,335
181,671

2,559
98
10,329
12,986
161
151
1,022
2,158
16,478

$

165,193

2,551
162,642
—
137,006
185,104
114,544
37,501
77,043
453
76,590

1.11
1.11

$

$
$

173

0.18%
1.73%

5.75%
1.66%
3.12%

1.89%
2.74%
1.89%
2.06%
5.06%
4.16%
4.01%

4.07%
3.02%

0.11%
0.12%
1.55%
0.42%
0.08%
0.06%
0.31%
2.48%
0.42%

2.60%

2.74%

238,306
434,416
672,722

10,322,624
112,186
10,434,810
167,490
123,009
217,811
12,461,576
(193,309)
12,268,267
24,571,038
83,016
2,448,734
27,102,788

9,486,136
323,123
2,710,019
12,519,278
748,074
752,286
1,551,591
347,781
15,919,010
7,356,063
152,078
621,834
3,053,803
27,102,788

$

5.64%
1.67%
3.04%

1.90%
3.11%
1.91%
1.99%
4.68%
3.46%
3.89%

3.95%
2.99%

$

0.10% $
0.12%
1.56%
0.41%
0.06%
0.08%
0.40%
2.52%
0.41%

$

2.58%

2.71%

258
472

3,424
1,772
5,196

48,295
751
49,046
892
1,555
2,251
125,917

125,917
185,587

2,566
95
10,587
13,248
145
105
1,205
2,173
16,876

$

168,711

2,467
166,244
(11,400)
147,015
215,419
109,240
35,318
73,922
946
72,976

1.06
1.06

$

$
$

 
 
 
 
 
 
 
 
 
 
 
 
ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE

None.

ITEM 9A.  CONTROLS AND PROCEDURES

As of the end of the period covered by this report and pursuant to Rule 13a-15 of the Securities Exchange Act of 1934 (the 
“Exchange Act”), the Company's management, including the Chief Executive Officer and Chief Financial Officer, conducted an 
evaluation of the effectiveness and design of the Company's disclosure controls and procedures (as that term is defined in Rules 
13a-15(e) and 15d-15(e) of the Exchange Act). Based upon that evaluation, the Company's Chief Executive Officer and Chief 
Financial Officer concluded, as of the end of the period covered by this report, that the Company's disclosure controls and 
procedures were effective in recording, processing, summarizing and reporting information required to be disclosed by the 
Company, within the time periods specified in the Securities and Exchange Commission's rules and forms.

In addition and as of the end of the period covered by this report, there have been no changes in internal control over financial 
reporting (as defined in Rule 13a-15(f) and 15d-15(f), as amended, of the Exchange Act) during the Company's fourth fiscal 
quarter that have materially affected, or are reasonably likely to materially affect, the internal control over financial reporting.

The Report of Management on Financial Statements and Management's Report on Internal Control over Financial Reporting 
appear within Item 8, “Financial Statements and Supplementary Data.” The independent registered public accounting firm, 
Ernst & Young LLP, has audited the financial statements included in Item 8 and has issued an audit report on the Company's 
internal control over financial reporting, which appears therein.

ITEM 9B.  OTHER INFORMATION

None.

PART III

ITEM 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The information set forth under the headings “Election of Directors,” “Executive Officers, “Insider Reporting,” “Director 
Nominations,” and “Risk Oversight and Audit Committee” in BOK Financial's 2015 Annual Proxy Statement is incorporated 
herein by reference.

The Company has a Code of Ethics which is applicable to all Directors, officers and employees of the Company, including the 
Chief Executive Officer and the Chief Financial Officer, the principal executive officer and principal financial and accounting 
officer, respectively. A copy of the Code of Ethics will be provided without charge to any person who requests it by writing to 
the Company's headquarters at Bank of Oklahoma Tower, P.O. Box 2300, Tulsa, Oklahoma 74192 or telephoning the Chief 
Auditor at (918) 588-6000. The Company will also make available amendments to or waivers from its Code of Ethics 
applicable to Directors or executive officers, including the Chief Executive Officer and the Chief Financial Officer, in 
accordance with all applicable laws and regulations.

There are no material changes to the procedures by which security holders may recommend nominees to the Company's board 
of directors since the Company's 2014 Annual Proxy Statement to Shareholders.

ITEM 11.  EXECUTIVE COMPENSATION

The information set forth under the heading “Compensation Discussion and Analysis,” “Compensation Committee Interlocks 
and Insider Participation, “Compensation Committee Report,” “Executive Compensation Tables,” and “Director 
Compensation” in BOK Financial's 2015 Annual Proxy Statement is incorporated herein by reference.

174

 
 
ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 
RELATED STOCKHOLDER MATTERS

The information set forth under the headings “Security Ownership of Certain Beneficial Owners and Management” and 
“Election of Directors” in BOK Financial's 2015 Annual Proxy Statement is incorporated herein by reference.

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

Information regarding related parties is set forth in Note 13 of the Company's Notes to Consolidated Financial Statements, 
which appears elsewhere herein. Additionally, the information set forth under the headings “Certain Transactions,” “Director 
Independence” and “Related Party Transaction Review and Approval Process” in BOK Financial's 2015 Annual Proxy 
Statement is incorporated herein by reference.

ITEM 14.  PRINCIPAL ACCOUNTANT FEES AND SERVICES

The information set forth under the heading “Principal Accountant Fees and Services” in BOK Financial's 2015 Annual Proxy 
Statement is incorporated herein by reference.

PART IV

ITEM 15.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES

(a) (1)  Financial Statements

The following financial statements of BOK Financial Corporation are filed as part of this Form 10-K in Item 8:

Consolidated Statements of Earnings for the years ended December 31, 2014, 2013 and 2012 
Consolidated Statements of Comprehensive Income for the years ended December 31, 2014, 2013 and 2012
Consolidated Balance Sheets as of December 31, 2014 and 2013
Consolidated Statements of Cash Flows for the years ended December 31, 2014, 2013 and 2012 
Consolidated Statements of Changes in Shareholders' Equity for the years ended December 31, 2014, 2013 and 2012 
Notes to Consolidated Financial Statements
Annual Financial Summary - Unaudited
Quarterly Financial Summary - Unaudited
Reports of Independent Registered Public Accounting Firm

(a) (2)  Financial Statement Schedules

The schedules to the consolidated financial statements required by Regulation S-X are not required under the related 
instructions or are inapplicable and are therefore omitted.

175

(a) (3)  Exhibits

Exhibit
Number

Description of Exhibit

3.0

3.1

3.1(a)

4.0

10.0

10.1

10.2

10.3

10.4

10.4.2

10.4.2 (a)

10.4.2 (b)

10.4.2 (c)

10.4.5

10.4.5 (a)

10.4.5 (b)

10.4.5 (c)

10.4.7

10.4.7 (a)

The Articles of Incorporation of BOK Financial, incorporated by reference to (i) Amended and Restated
Certificate of Incorporation of BOK Financial filed with the Oklahoma Secretary of State on May 28, 1991,
filed as Exhibit 3.0 to S-1 Registration Statement No. 33-90450, and (ii) Amendment attached as Exhibit A to
Information Statement and Prospectus Supplement filed November 20, 1991.

Bylaws of BOK Financial, incorporated by reference to Exhibit 3.1 of S-1 Registration Statement No.
33-90450.

Bylaws of BOK Financial, as amended and restated as of October 30, 2007, incorporated by reference to
Exhibit 3.1 of Form 8-K filed on November 5, 2007.

The rights of the holders of the Common Stock and Preferred Stock of BOK Financial are set forth in its
Certificate of Incorporation.

Purchase and Sale Agreement dated October 25, 1990, among BOK Financial, Kaiser, and the FDIC,
incorporated by reference to Exhibit 2.0 of S-1 Registration Statement No. 33-90450.

Amendment to Purchase and Sale Agreement effective March 29, 1991, among BOK Financial, Kaiser, and the
FDIC, incorporated by reference to Exhibit 2.2 of S-1 Registration Statement No. 33-90450.

Letter agreement dated April 12, 1991, among BOK Financial, Kaiser, and the FDIC, incorporated by
reference to Exhibit 2.3 of S-1 Registration Statement No. 33-90450.

Second Amendment to Purchase and Sale Agreement effective April 15, 1991, among BOK Financial, Kaiser,
and the FDIC, incorporated by reference to Exhibit 2.4 of S-1 Registration Statement No. 33-90450.

Employment and Compensation Agreements.

Amended and Restated Deferred Compensation Agreement (Amended as of December 1, 2003) between
Steven G. Bradshaw and BOK Financial Corporation, incorporated by reference to Exhibit 10.4.2 of Form 10-
K for the fiscal year ended December 31, 2003.

409A Deferred Compensation Agreement between Steven G. Bradshaw and BOK Financial Corporation dated
December 31, 2004, incorporated by reference to Exhibit 10.4.2 (a) of Form 8-K filed on January 5, 2005.

Employment Agreement between BOK Financial and Steven G. Bradshaw dated September 29, 2003,
incorporated by reference to Exhibit 10.4.2 (b) of Form 10-K for the fiscal year ended December 31, 2004.

Amended and Restated Employment Agreement (amended as of June 30, 2013) between BOK Financial and
Steven G. Bradshaw, incorporated by reference to Exhibit 99.A of Form 8-K filed August 20, 2013.

409A Deferred Compensation Agreement between Daniel H. Ellinor and BOK Financial Corporation dated
December 31, 2004, incorporated by reference to Exhibit 10.4.5 of Form 8-K filed on January 5, 2005.

Employment Agreement between BOK Financial and Dan H. Ellinor dated August 29, 2003, incorporated by
reference to Exhibit 10.4.5 (a) of Form 10-K for the fiscal year ended December 31, 2004.

Deferred Compensation Agreement dated November 28, 2003 between Daniel H. Ellinor and BOK Financial
Corporation, incorporated by reference to Exhibit 10.4.5 (b) of Form 10-K for the fiscal year ended December
31, 2004.

Amended and Restated Employment Agreement (amended as of June 15, 2013) between BOK Financial and
Daniel Ellinor, incorporated by reference to Exhibit 99.B of Form 8-K filed August 20, 2013.

409A Deferred Compensation Agreement between Steven E. Nell and BOK Financial Corporation dated
December 31, 2004, incorporated by reference to Exhibit 10.4.7 of Form 8-K filed on January 5, 2005.

Amended and Restated Deferred Compensation Agreement (Amended as of December 1, 2003) between
Steven E. Nell and BOK Financial Corporation, incorporated by reference to Exhibit 10.4.7 (a) of Form 10-K
for the fiscal year ended December 31, 2004.

176

 
 
Exhibit
Number
10.4.7 (b)

10.4.8

10.4.8 (a)

10.4.9

10.4.9 (a)

Description of Exhibit

Amended and Restated Employment Agreement (amended June 15, 2013) between BOK Financial and Steven
Nell incorporated by reference to Exhibit 99.B of Form 8-K filed September 4, 2013.

Employment Agreement dated August 1, 2005 between BOK Financial Corporation and Donald T. Parker,
incorporated by reference to Exhibit 99 (a) of Form 8-K filed on February 1, 2006.

Amended and Restated Employment Agreement Dated June 15, 2013 between BOK Financial and Donald T.
Parker, filed herewith.

Employment Agreement dated April 4, 2008 between Bank of Texas, NA, and Norman P. Bagwell,
incorporated by reference to Exhibit 10.4.9 of Form 10-K filed on February 27, 2013.

First Amendment of Employment Agreement dated June 30, 2011 between Bank of Texas, a division of BOKF,
NA, and Norman P. Bagwell, incorporated by reference to Exhibit 10.4.9 (a) of Form 10-K filed on February
27, 2013.

10.4.9 (b)

Amended and Restated Employment Agreement (amended as of June 15, 2013) between BOK Financial and
Norman Bagwell, incorporated by reference to Exhibit 99.A of Form 8-K filed September 4, 2013.

10.6

10.7.7

10.7.8

10.7.9

10.7.10

10.7.11

10.7.12

10.7.13

10.7.14

10.7.15

10.7.16

10.8

10.9

21

23

Capitalization and Stock Purchase Agreement dated May 20, 1991, between BOK Financial and Kaiser,
incorporated by reference to Exhibit 10.6 of S-1 Registration Statement No. 33-90450.

BOK Financial Corporation 2001 Stock Option Plan, incorporated by reference to Exhibit 4.0 of S-8
Registration Statement No. 333-62578.

BOK Financial Corporation Directors' Stock Compensation Plan, incorporated by reference to Exhibit 4.0 of
S-8 Registration Statement No. 33-79836.

Bank of Oklahoma Thrift Plan (Amended and Restated Effective as of January 1, 1995), incorporated by
reference to Exhibit 10.7.6 of Form 10-K for the year ended December 31, 1994.

Trust Agreement for the Bank of Oklahoma Thrift Plan (December 30, 1994), incorporated by reference to
Exhibit 10.7.7 of Form 10-K for the year ended December 31, 1994.

BOK Financial Corporation 2003 Stock Option Plan, incorporated by reference to Exhibit 4.0 of S-8
Registration Statement No. 333-106531.

BOK Financial Corporation 2003 Executive Incentive Plan, incorporated by reference to Exhibit 4.0 of S-8
Registration Statement No. 333-106530.

10b5-1 Repurchase Plan between BOK Financial Corporation and BOSC, Inc. dated May 27, 2008,
incorporated by reference to Exhibit 10.1 of Form 8-K filed May 27, 2008.

BOK Financial Corporation 2003 Executive Incentive Plan, as amended and restated, for the Chief Executive
Officer and for Direct Reports to the Chief Executive Officer, incorporated by reference to the Schedule 14 A
Definitive Proxy Statement filed on March 15, 2011.

BOK Financial Corporation 2011 True-Up Plan, for the Chief Executive Officer and his Direct Reports,
incorporated by reference to the Schedule 14A Definitive Proxy Statement filed on March 15, 2011.

BOK Financial Corporation 2009 Omnibus Incentive Plan, Amended and Restated effective April 30, 2013,
incorporated by reference to the Schedule 14A Definitive Proxy Statement filed on March 20, 2013.

Lease Agreement between One Williams Center Co. and National Bank of Tulsa (predecessor to BOk) dated
June 18, 1974, incorporated by reference to Exhibit 10.9 of S-1 Registration Statement No. 33-90450.

Lease Agreement between Security Capital Real Estate Fund and BOk dated January 1, 1988, incorporated by
reference to Exhibit 10.10 of S-1 Registration Statement No. 33-90450.

Subsidiaries of BOK Financial, filed herewith.

Consent of independent registered public accounting firm - Ernst & Young LLP, filed herewith.

177

Exhibit
Number

31.1

31.2

32

99

99 (a)

101

Description of Exhibit

Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, filed
herewith.

Certification of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, filed
herewith.

Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as
Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, filed herewith.

Additional Exhibits.

Credit Agreement dated June 9, 2011 between BOK Financial Corporation and participating lenders,
incorporated by reference to Form 10-Q filed November 6, 2012.

Interactive data files pursuant to Rule 405 of Regulation S-T: (i) the Consolidated Balance Sheets, (ii) the
Consolidated Statements of Earnings, (iii) the Consolidated Statements of Changes in Equity, (iv) the
Consolidated Statement of Cash Flows and (v) the Notes to the Consolidated Financial Statements, filed
herewith.

(b) 

Exhibits

See Item 15 (a) (3) above.

(c) 

Financial Statement Schedules

See Item 15 (a) (2) above.

178

 
 
SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this 
report to be signed on its behalf by the undersigned, thereunto duly authorized.

BOK FINANCIAL CORPORATION

DATE:    February 27, 2015                                                        BY:  /s/ George B. Kaiser                                                              

George B. Kaiser 
Chairman of the Board of Directors

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below on February 27, 2015, 
by the following persons on behalf of the registrant and in the capacities indicated.

OFFICERS

/s/ George B. Kaiser
George B. Kaiser
Chairman of the Board of Directors

/s/ Steven G. Bradshaw
Steven G. Bradshaw
Director, President and Chief Executive Officer

/s/ Steven E. Nell
Steven E. Nell
Executive Vice President and
Chief Financial Officer

/s/ John C. Morrow
John C. Morrow
Senior Vice President and
Chief Accounting Officer

179

 
 
 
 
 
 
 
 
 
/s/ Alan S. Armstrong
Alan S. Armstrong

/s/ C. Frederick Ball, Jr.
C. Frederick Ball, Jr.

/s/ Sharon J. Bell
Sharon J. Bell

/s/ Peter C. Boylan, III
Peter C. Boylan, III

/s/ Chester E. Cadieux, III
Chester E. Cadieux, III 

/s/ Joseph W. Craft, III
Joseph W. Craft, III

/s/ John W. Gibson
John W. Gibson 

/s/ David F. Griffin
David F. Griffin 

/s/ V. Burns Hargis
V. Burns Hargis

/s/ Douglas D. Hawthorne
Douglas D. Hawthorne

DIRECTORS

/s/ E. Carey Joullian, IV
E. Carey Joullian, IV

/s/ Robert J. LaFortune
Robert J. LaFortune

/s/ Stanley A. Lybarger
Stanley A. Lybarger

/s/ Steven J. Malcolm
Steven J. Malcolm

/s/ Emmet C. Richards
Emmet C. Richards

/s/ John Richels
John Richels

/s/ Michael C. Turpen
Michael C. Turpen

R.A. Walker

180

 
 
 
 
 
 
 
 
Exhibit 31.1

CERTIFICATION PURSUANT TO

SECTION 302

OF THE SARBANES-OXLEY ACT OF 2002

FOR THE CHIEF EXECUTIVE OFFICER

I, Steven G. Bradshaw, President and Chief Executive Officer of BOK Financial Corporation (“BOK Financial”), certify that:

1. 

I have reviewed this Annual Report on Form 10-K of BOK Financial;

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading 
with respect to the period covered by this report;

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 
presented in this report;

4.  The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as 
defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed 
under our supervision, to ensure that material information relating to the registrant, including its consolidated 
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is 
being prepared;

b.  Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c.  Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our 

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 
report based on such evaluation; and

d.  Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the 
registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; 
and

5.  The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons 
performing the equivalent functions):

a.  All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 

which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial 
information; and

b.  Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

registrant's internal control over financial reporting.

Date:  February 27, 2015 

/s/ Steven G. Bradshaw                                                                          
Steven G. Bradshaw
President
Chief Executive Officer
BOK Financial Corporation

 
 
 
 
 
 
 
 
 
 
Exhibit 31.2

CERTIFICATION PURSUANT TO

SECTION 302

OF THE SARBANES-OXLEY ACT OF 2002

FOR THE CHIEF FINANCIAL OFFICER

I, Steven E. Nell, Chief Financial Officer of BOK Financial Corporation (“BOK Financial”), certify that:

1. 

I have reviewed this Annual Report on Form 10-K of BOK Financial;

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading 
with respect to the period covered by this report;

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 

material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented 
in this report;

4.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 

material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented 
in this report;

5.  The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and 

procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined 
in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 

our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made 
known to us by others within those entities, particularly during the period in which this report is being prepared;

b.  Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c. 

d. 

 Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions 
about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on 
such evaluation; and

 Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the 
registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially 
affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

6.  The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over 

financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing 
the equivalent functions):

a.  All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 

which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial 
information; and

b. 

 Any fraud, whether or not material, that involves management or other employees who have a significant role in the 
registrant's internal control over financial reporting.

Date:  February 27, 2015 

/s/ Steven E. Nell                
Steven E. Nell
Executive Vice President and Chief Financial Officer
BOK Financial Corporation

 
 
 
 
  
 
 
 
 
 
 
                                                                            
Exhibit 32

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report of BOK Financial Corporation (“BOK Financial”) on Form 10-K for the fiscal year 
ending December 31, 2014 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), we, 
Steven G. Bradshaw and Steven E. Nell, Chief Executive Officer and Chief Financial Officer, respectively, of BOK Financial, 
certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that to our knowledge:

1.  The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2.  The information contained in the Report fairly presents, in all material respects, the financial condition and results of 

operations of BOK Financial as of, and for, the periods presented.

February 27, 2015 

/s/ Steven G. Bradshaw                               
Steven G. Bradshaw
President
Chief Executive Officer
BOK Financial Corporation

/s/ Steven E. Nell                                
Steven E. Nell
Executive Vice President
Chief Financial Officer
BOK Financial Corporation

 
 
 
 
 
 
 
 
 
 
 
                                                                           
 
                                                                          
RETAIL AND COMMERCIAL BANKING:

WEALTH MANAGEMENT:

TRANSACTION PROCESSING:

MORTGAGE BANKING:

CORPORATE HEADQUARTERS:

Bank of Oklahoma Tower
P.O. Box 2300
Tulsa, Oklahoma 74192
918.588.6000