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Booz Allen Hamilton

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FY2012 Annual Report · Booz Allen Hamilton
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Fiscal Year 2012 Annual Report

Missions that Matter

Inspired Thinking

Contents
Fiscal Year 2012 Financial Highlights   |   1

Chairman’s Letter   |

 2

 Missions that Matter: Inspired Thinking   |   7

Booz Allen Hamilton Leadership |   36

 Report of Independent Registered Public Accounting Firm   |   37

Consolidated Financial Statements   |   38

 Notes to Consolidated Financial Statements   |   43

Shareholder Information   |   (inside back cover)

Our Vision
Booz Allen Hamilton is committed to 
being the absolute best management 
and technology consulting firm, as 
measured by our clients’ success,  
the excellence of our people, and  
our spirit of partnership.

Our Mission
Booz Allen Hamilton partners with 
clients to solve their most important 
and complex problems, making their 
mission our mission, and delivering 
results that endure.

Principal Locations

Huntsville, Alabama
Montgomery, Alabama
Sierra Vista, Arizona
Los Angeles, California
San Diego, California
San Francisco, California
Colorado Springs, Colorado
Denver, Colorado
District of Columbia
Pensacola, Florida
Sarasota, Florida
Tampa, Florida

Atlanta, Georgia
Honolulu, Hawaii
O’Fallon, Illinois
Indianapolis, Indiana
Leavenworth, Kansas
Radcliff, Kentucky
Aberdeen, Maryland
Annapolis Junction, Maryland
Lexington Park, Maryland
Linthicum, Maryland
Rockville, Maryland
Troy, Michigan

Kansas City, Missouri
Omaha, Nebraska
Red Bank, New Jersey
New York, New York
Rome, New York
Fayetteville, North Carolina
Cleveland, Ohio
Dayton, Ohio
Philadelphia, Pennsylvania
Charleston, South Carolina
Houston, Texas
San Antonio, Texas

Abu Dhabi, UAE
Alexandria, Virginia
Arlington, Virginia
Chantilly, Virginia
Charlottesville, Virginia
Falls Church, Virginia
Herndon, Virginia
Lorton, Virginia
McLean, Virginia
Norfolk, Virginia
Stafford, Virginia
Seattle, Washington

•
      Principal Offices
•
      Locations where  

Booz Allen is serving  
clients on long-term  
engagements

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Fiscal Year 2012 Financial Highlights

(In thousands, except per share amounts)

Fiscal year ended March 31:

Revenue

Operating Income

Adjusted Operating Income (1)

EBITDA (1)

Adjusted EBITDA (1)

Net Income (Loss)

Adjusted Net Income (1)

Per Diluted Common Share

  Net Income (Loss)

  Adjusted Net Income (1)

2012

2011

2010

$««5,859,218

$««5,591,296

$««5,122,633

387,432

429,219

462,637

488,060

239,955

227,194

319,444

392,480

400,047

444,442

84,694

157,511

199,554

313,157

295,317

368,323

25,419

97,001

$««÷÷÷÷«1.70

$««÷÷÷÷«0.66

$««÷÷÷÷«0.22

$««÷«÷÷÷1.61

$««÷«÷÷÷1.24

$««÷÷÷÷«0.83

At March 31:

2012

2011

2010

Cash Provided by (Used in) Operating Activities

$««÷«360,046

$««÷«296,339

$««÷«270,484

Free Cash Flow (1)

Total Debt

Total Backlog

283,121

207,555

221,213

965,425

÷«994,328

1,568,632

10,804,304

÷«÷10,923,665

÷÷÷«9,012,923

(1)  These measures are non-GAAP financial measures. Please see page 67 of this report for a reconciliation of these measures to GAAP and a discussion of why the 

Company is presenting this information.

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Dear Colleagues and Shareholders:

In all walks of life, our most trusted colleagues and 
friends have this in common: We can count on them. 
No matter what the situation or challenge, they  
will be there for us. Booz Allen Hamilton is trusted 
in that way. You can count on us.

In fiscal 2012, Booz Allen delivered enduring results for our clients and solid earnings for  
our investors. We provided rewarding professional opportunities for our employees and  
much-needed support to our communities. 

Every day, Booz Allen’s clients perform missions that matter: protecting our national interests 
and shielding information systems and critical infrastructure from cyber attack, improving 
healthcare, safeguarding our financial systems, optimizing energy resources, and transforming 
transportation systems to make them safer and more efficient. 

Even under the best of conditions, missions this complex and critical require astute strategy 
and solid execution. Today’s unpredictable environment makes effectiveness and efficiency 
even more important. The United States federal government is in a period of significant 
uncertainty, characterized by funding challenges and budget cuts. And our commercial, 
institutional, and not-for-profit clients are affected by changing industry dynamics and global 
economic conditions. 

Yet demand remains high for Booz Allen’s capabilities and expertise across our diverse portfolio 
of clients. Today, we’re on the front line developing strategies that make organizations more 
agile, capable, and efficient. We’re helping clients analyze big data to accelerate and improve 
decision making. We’re developing the technologies and building the solutions to deliver more 
and better services to citizens and customers.

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These endeavors again have enabled Booz Allen to succeed in a difficult business environment. 
In fiscal 2012, we continued to grow revenue and improve margins, although at a slower rate 
than we have enjoyed over the last decade.

•	Revenue	increased	4.8	percent	to	$5.86	billion

•	Free	cash	flow	increased	to	$283.1	million

•	Net	income	increased	to	$240.0	million	from	$84.7	million

•		Total	backlog	was	$10.8	billion	at	March	31,	2012

•	Adjusted	EBITDA	increased	9.8	percent	to	$488.1	million

In	just	our	second	year	as	a	public	company,	our	Board	of	Directors	initiated	a	quarterly	dividend	
and paid a special dividend, each of which signals its confidence in our financial strength—and 
demonstrates	our	commitment	to	create	value	for	our	current	and	future	stockholders.	We	also	
launched	a	successful	employee	stock	purchase	program	that	makes	more	employees	owners	
of our company. 

Inspired Thinking
Every	one	of	us	at	Booz	Allen	focuses	on	the	most	important	performance	indicator:	 
client success.

A large and growing percentage of our business directly impacts clients’ core missions, where 
quality	and	performance	truly	count.	Clients	value	the	in-depth	knowledge	we	bring	to	each	
engagement	and	our	commitment	to	make	these	missions	our	own.	They	also	know	that	we’ll	

“ A large and growing percentage of 
our business directly impacts clients’ 
core missions, where quality and 
performance truly count.” 

—Ralph W. Shrader

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Facts and Figures 
Fiscal 2012

• $5.86 billion in revenue
• $10.8 billion total backlog of sold work
• 90 percent of revenue derived from engagements for which Booz Allen was the prime contractor
• 25,000 employees approximately
• 100 percent of employees participated in internal training programs
• 76 percent of employees held government security clearances, of which 49 percent were Top Secret or higher
• 5,600 cyber certificates held by employees
• 69 percent of staff reported volunteering 

ask tough questions, examine their assumptions, and help them make hard choices and take 
bold action that drives sustainable results. That’s why we’re often asked to support such impor-
tant initiatives as reengineering the Federal Aviation Administration’s NextGen air transportation 
system and analyzing and integrating enterprise systems used by the Department of Defense. 
We’re also applying methodologies such as our Enterprise Effectiveness and Efficiency (E3) 
framework to help government and business leaders do more with less through a combined 
focus on mission refinement, operational efficiencies, and cost savings. 

Clients depend on us to help them prepare for what’s next, and we do so by identifying major 
trends before they happen and by building the capabilities we need to respond. For example, 
more than a decade ago we saw cybersecurity as an evolving threat and invested heavily to 
build scale, experience, and capabilities. Today, we are a market leader at a time of explosive 
demand for these services. We are applying expertise gained from supporting the intelligence 
community to provide network defense, advanced cyber analytics, and cloud analytics solutions 
across the government, commercial, and international sectors. We followed the same path in 
healthcare and financial services, where the robust capabilities we built are helping organiza-
tions harness and protect vast data sets and comply with new regulations. 

Solutions like these require that Booz Allen be agile and flexible so we can put the right people 
in the right places. Our collaborative culture empowers us to bring the best talent and best 
value to bear to every assignment. 

Quality Growth
In fiscal 2012, we reaffirmed our strategy to pursue quality growth—not growth for growth’s 
sake—and to focus on markets and services in which Booz Allen is truly differentiated. 

Last July, we launched a focused expansion strategy beyond the US federal government market 
into commercial and international markets following the end of the non-compete agreement 
with our spin-off company. In the commercial sector, we are focusing on what we believe is our 
sweet spot, serving companies in the financial services, healthcare, and energy industries where 
we see strong intersections between the public and private sectors. Internationally, we are 
focused on the Middle East, where we see the greatest opportunities. To serve these markets, 

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Capabilities

Strategy and Organization
• Human Capital, Learning, and Communications 
• Organization Efficiency and Effectiveness 
• Strategy and Change Management

Analytics
• Cloud Analytics 
• Decision Analytics 
• Mission Analytics

Technology
• Cyber Technology 
•  Strategic Technology and Innovation 
•  Systems Development

Engineering and Operations
• Enterprise Integration 
• Engineering 
• Acquisition, Program Management, and Logistics 

we expanded our presence in New York City and in Abu Dhabi, where we will soon 
open a larger office in the Etihad Towers. 

We also made several key changes to our senior Leadership Team to better 
meet market demand and lead our 25,000 people. With cybersecurity a top-of-
mind client concern and a Booz Allen strength, we elevated Mike McConnell to 
the role of vice chairman, responsible for driving cyber capabilities across all our 
markets. We named Karen Dahut leader of our growing analytics capabilities, 
and Betty Thompson chief personnel officer. We also moved Rich Wilhelm to 
lead our intelligence business and Pat Peck to drive our E3 initiative. 

We tapped two of our executive vice presidents to head areas we believe have 
strong growth potential: Mark Gerencser, one of our firm’s most experienced 
and accomplished leaders, to lead our reentry into the commercial market; and 
Mark Herman, a recognized thought leader, to oversee cloud-based services. We 
have made significant investments in these and other high-growth areas to build 
scale and capability. Our new Booz Allen Cyber Solutions Network™ services give 
us a first-mover advantage in protecting client infrastructures and information, connecting our 
clients with thousands of cyber experts, technologies, and solutions through a dynamic and 
integrated network of cyber centers and laboratories. 

As the year progressed, we also made several moves to free up funds to invest in growth 
areas and to position the firm for success in our core markets. These included the necessary, 
if difficult, actions to reduce the size of senior and middle management ranks. We created a 
more nimble financial structure by removing costs from our infrastructure and overhead. We 
fine-tuned our portfolio by divesting our state and local transportation business. And, to ensure 
that all employees protect our institution and our clients’ trust, we devoted significant attention 
to ethics and compliance. 

These are the kinds of decisions good companies make in challenging times, and over time 
these actions will make Booz Allen an even more successful, secure, and exciting place for 
our people to grow and excel. 

Fiscal Year 2012 Report

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Top photo: Booz Allen 
serves financial services 
institutions in New York 
City from a new office that 
overlooks Bryant Park.

Bottom photo: A new  
office in the Etihad 
Towers (buildings at left) 
in Abu Dhabi gives  
Booz Allen access to 
clients throughout the 
Middle East.

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Awards	and	Recognition

Booz	Allen	Hamilton’s	high	standing	as	a	business,	employer,	and	community	supporter	was	recognized	by	dozens	of	 
awards from major publications and organizations over the past year, including: 

•	“World’s	Most	Admired	Companies”—Fortune magazine
•	“100	Best	Companies	to	Work	For”—Fortune magazine
•	“Best	Firms	to	Work	For”—Consulting Magazine
•	“Working	Mother	100	Best	Companies”—Working Mother magazine
•	“Best	Places	to	Work	in	IT”—Computerworld magazine
•	“Top	25	Technology	Consulting	Firms”—Vault.com	
•	“Top	100	Military-Friendly	Employers”—G.I. Jobs magazine
•	“Ten	Best	Corporations	for	Veteran-Owned	Businesses”—National	Veteran-Owned	Business	Association
•	“Top	50	Companies	for	Diversity”—DiversityInc
•	“Best	Places	to	Work	for	LGBT	Equality”—Human	Rights	Campaign
•	“10	Best	Companies	Supporting	the	Arts	in	America”—Business	Committee	for	the	Arts

Future Focus
Booz Allen’s success at creating a workplace that challenges and satisfies our people was 
recognized by Fortune, Working Mother, and Consulting magazines, and by other publications 
and organizations, especially those supporting diversity goals and veterans opportunities (see 
top	of	page).	

We	also	backed	employee-	and	firm-led	initiatives	that	supported	more	than	600	local	 
and national charitable organizations over the past year through volunteerism, philanthropy, 
pro bono work, and in-kind donations. Booz Allen’s long tradition of supporting the arts was 
recognized last fall when the firm was named by the Business Committee for the Arts to its 
2011 list of the “10 Best Companies Supporting the Arts in America.” 

Booz Allen was recently named to Fortune	magazine’s	prestigious	list	of	the	“World’s	Most	
Admired	Companies.”	For	me,	this	honor	is	a	reflection	of	the	strength,	reputation,	and	
resilience that come from nearly a century in business. I firmly believe Booz Allen is an 
exceptional company—in our agility in the marketplace, in the quality of our staff, and in our 
deep commitment to excellence, integrity, and client success. Yet we won’t rest on our laurels. 
We remain focused on the future and have both the perspective of history and openness to 
change that enable us to seize new opportunities and deliver value, day after day, to our 
clients, employees, communities, and investors. 

Ralph	W.	Shrader,	Ph.D.
Chairman, Chief Executive Officer, and President
June	19,	2012

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Missions that Matter: Inspired Thinking

Leaders in government and 
business are managing high-priority 
projects that are multidimensional 
and increasingly complex. And 
when results truly count, they’re 
choosing Booz Allen Hamilton. Our 
long-standing relationships with 
federal agencies give us insight 
into mission requirements—and 
help us anticipate and navigate 
change. Our deep expertise and 
agile business model enable us  
to deliver the knowledge and skills 
clients value most—and compete 
effectively in the marketplace. 
And our reputation for excellence, 
integrity, client service, and inspired 
thinking makes us a valued and 
trusted partner.

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Keeping information  secure

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Keeping information  secure An integrated approach enables 

effective cybersecurity

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Department of Veterans Affairs 
A new information security strategy protects veterans 
health records from cyber attack

Sophisticated cyber threats challenge all organizations, but when hackers target healthcare systems, their 

attacks can compromise sensitive patient data and disrupt the medical technology used to save lives.  

This threat became reality at the Department of Veterans Affairs (VA). When two laptops and an external 

hard drive were reported missing from the agency, a network that spans more than 1,500 facilities across 

the country—and supports more than 400,000 end-users and over 700,000 devices—was instantly at  

risk. When a subsequent cyber attack breached its network, the VA took immediate action to implement 

robust cybersecurity solutions to safeguard the exposed personally identifiable data and health records  

on approximately 26 million veterans and active duty military personnel. 

To put additional safeguards in place, the VA further consolidated all its information technology assets 

under the Assistant Secretary for Information and Technology, creating a new Office of Information Security 

of more than 500 people. Booz Allen worked side by side with the VA to help stand up this state-of-the-art 

information security organization. We helped develop strategic, tactical, and operational plans that would 

address near-term security and compliance considerations and shape the direction of the VA’s security 

program. We then partnered to insulate the network from future attacks, quickly adjusting our staffing 

model to provide a near-real-time network forensics and response capability. Drawing on resources from 

across the firm, we also helped deploy security tools to 340,000 laptops in a six-month period and created 

an analytic capability that provides the VA with a common operating picture of the current security status 

of its global facilities. To support the new organization, we helped execute an award-winning security 

communications campaign to describe technical concepts to its security workforce and distribute more 

general security messages to a diverse audience of end-users.

Team members clockwise 
from upper left: 
Ilene Yarnoff, principal; 
Elaine Inn, lead associate; 
Bill Hummel, senior  
associate; Leslie Glaser, 
lead associate; and Dan 
Herlihy, senior associate, 
helped the VA stand up a 
state-of-the-art information 
security organization. 

The Office of Information Security has evolved into an agile organization that is now 

meeting the VA’s ever-changing cybersecurity demands. Today, the VA has the complete 

visibility it needs to engage its entire workforce in warding off security and privacy 

threats, detect and respond to advanced persistent threats, and protect the key health 

IT assets that provide critical medical services to veterans.

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Booz Allen cyber experts built 
a dynamic model that has 
yielded tremendous insight 
into the way financial institutions 
identify and manage threats 
at a network level.

CyberM3 Model
New Cyber Capability Helps Commercial Enterprises
Manage Risk

Cyber terrorists pose a significant and growing threat to 
the US and the global commercial ecosystem. And when 
they strike, enterprises can lose not just revenues and 
valuation, but also brand reputation, customer trust and 
confidence, intellectual property, and much more. With so 
much at stake, companies must secure key organizational 
functions to reduce the number and cost of cyber 
incidents, improve response times, and strategically align 
their security programs to proactively manage cyber risks.

Today’s threats call for comprehensive, integrated 
strategies that align with business risk management 
objectives across the enterprise. To help companies 
assess risks and enact effective strategies, Booz 
Allen recently assembled a team of experienced cyber 
experts—highly credentialed professionals with expertise 
across the financial services, intelligence, and defense 
industries. Their mission: apply their collective insights
and experiences to identify the root causes of cyber 
vulnerability in the commercial sector and build a next-
generation maturity model that helps organizations more 
quickly recognize and manage emerging conditions that
affect cyber operations. 

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The team built a dynamic model, CyberM3, that helps 
organizations measure, manage, and mature their 
cybersecurity programs. The model encompasses 
not only technology and analytics, but also business 
process engineering and human capital development. 
It also factors in the role that large, systemically critical 
organizations play in commercial markets and the 
economy. As a result, it has yielded tremendous insight 
into the ways companies identify and manage threats 
at a network level. The model has also yielded a new 
approach that revolutionizes traditional perimeter-based 
security by building on dynamic, tiered network structures. 

CyberM3 is helping organizations transform their 
cybersecurity programs from the ground up—and 
implement key components across all three dimensions 
of technology, people, and policy. Booz Allen is now 
working to validate, refine, and polish the model, 
testing it with multiple clients in financial services and 
other markets to broaden its application and respond 
effectively to the diverse needs of stakeholders.

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Booz Allen Cyber Solutions Network 
A Dynamic Network Defends Critical IT Assets

Government and industry face increasingly sophisticated and 
complex security threats to their networks, and protecting them 
is vital to the nation’s economic stability and security. Launched 
in 2012, Booz Allen Cyber Solutions Network™ capabilities 
help clients defend critical IT assets by providing 
real-time access to the cyber talent, knowledge, and 
technology required to thwart attacks. We created 
a dynamic environment that virtually connects 
thousands of experts in advanced cyber analytics, 
computer network defense, cyber product and 
technology evaluation, and advanced cyber training. 
Because we understand that it takes a network to 
defend a network, our unique approach helps clients 
tackle cybersecurity challenges that can be solved 
only through cross-disciplinary collaboration. 

Organizations can tap into the power of Booz Allen 
Cyber Solutions Network resources—a virtually 
linked constellation of nine centers and labs—from 
anywhere with an Internet connection to access the 
entire range of capabilities. As threats to a network 
escalate, or when a breach has been detected, we 
can scale these resources to meet the most urgent 
client challenges, delivering the right people, the right 
intelligence, and the right technologies.

The Booz Allen Cyber Solutions Network service also 
promotes innovation, encourages collaboration, and advances 
education and training. It gives Booz Allen experts a platform 
to push the boundaries of cyber capabilities by sharing new 

ideas and testing new technologies. It also offers a networked 
learning environment and a virtual secure operations center 
where cyber experts can advance their skills and learn about 
new challenges.

Cyber experts at the McLean, Virginia, center focus on e-discovery, mobile response, 
and cyber threat monitoring, modeling, and simulation.

Investor-Owned Utility 
Nuclear Facilities Secure Vital Digital Assets

As US nuclear power plants upgrade from analog to digital 
systems, they require new solutions that insulate them from 
cyber attacks that can impact safety, security, economic vitality, 
and quality of life across the vast regions they serve. Today, 
the nation’s 94 active nuclear facilities face diverse challenges 
as they work to meet rigorous new federal cybersecurity 
requirements. Booz Allen is helping the industry achieve near-
term compliance and long-term cybersecurity with a commercial 
nuclear energy team of experts who possess deep experience 

across the spectrum of information technology, nuclear 
engineering, and nuclear industry regulation. 

In particular, our team is helping one investor-owned utility 
implement multiple cybersecurity requirements before the 
government-mandated December 31, 2012, deadline. The 
team is examining all analog and digital components to 
document how many systems there are; identifying the critical 
digital assets and systems that have a direct impact on 
safety, security, and emergency preparedness; and evaluating 
and documenting the systems currently in place to secure 
these components. To support future compliance, the team 
has recommended and will help implement a new tool that 
automates compliance management activities, captures and 
records these activities, and makes the data easily accessible 
for tests and audits. 

Meeting these requirements will enable the utility to prepare for 
the approved construction of new facilities—and continue its 
30-year legacy of providing clean, economical, reliable, proven 
nuclear power.

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Leading large-scale  change

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Leading large-scale  change Multidisciplined approach makes 

transformation seamless and effective

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Federal Aviation Administration 
A major transformation of the national airspace system is 
improving safety, efficiency, and capacity—and taking air 
transportation to new heights

Today’s US air traffic control system relies heavily on ground-based radar technology and voice 

communications—aging technologies that can lead to safety and security risks, chronic delays, and the 

economic and environmental consequences of higher fuel consumption. The Federal Aviation Administration 

(FAA) is responding with the Next Generation Air Transportation System (NextGen). Built on the foundation 

of an integrated network-centric architecture, it will empower operators and vehicles to exchange dynamic, 

precise data and apply it to maximize safety, mobility, and sustainability.

Technology and systems engineering expertise are critical to a project of this magnitude, and success 

depends on achieving an integrated system-of-systems that brings together advanced air traffic control and 

avionics capabilities. Moreover, to meet higher air traffic volume and drive economic gains and environmental 

efficiencies, it’s essential that policy, airspace design, and workforce competencies evolve on parallel paths. 

As one of the administration’s primary systems engineering and integration partners for its 2020 Systems 

Engineering and Research and Mission Analysis Contract, Booz Allen is working across the air transportation 

industry to help integrate 21st-century technologies that will transform the US air traffic control system. We 

are providing a broad range of integrated support services that also include investment and business case 

analysis, requirements analysis, systems integration, training, and program/portfolio management. 

Booz Allen teams are collaborating on many fronts to advance NextGen. We developed an approach to 

technical, cost, benefit, and risk analysis that helps leaders understand the trade-offs between alternative 

NextGen investments. The NextGen framework, which we worked with several other companies to create,  

is helping the administration develop, analyze, and implement the new National Airspace System Enterprise 

Team members clockwise 
from upper left:
Kandis Porter, senior  
consultant; Abdul Khandker, 
associate; Brian Legan, 
vice president; Chris Balcik, 
principal; Jeffrey Freemyer, 
lead associate; and Roberta 
Leftwich, principal, 
support a large engagement 
with the Federal Aviation 
Administration to engineer 
the integrated network-
centric architecture that will 
drive the Next Generation 
Air Transportation System.

Architecture. We are identifying cost-effective solutions for a redesigned air traffic 

management infrastructure that will integrate future technologies, facilities, air traffic 

control operations, policies, and a modern workforce. And we helped develop new 

procedures to reduce flight times and ground delays.

Since the ownership of infrastructure assets spans government, industry, and state and 

local entities, Booz Allen is applying a megacommunity SM approach to engage the multiple 

agencies responsible for NextGen, airlines, business aviation operators, and general 

aviation aircraft owners. They are working together to help realize NextGen’s early benefits.

Fiscal Year 2012 Report

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US Air Force 480th ISR Wing
Providing Warfighters Vital Intelligence and Support

The US Air Force is responsible for providing airborne 
intelligence, surveillance, and reconnaissance assets 
(e.g., U-2, Global Hawk, Predator, and Reaper) to 
combatant commanders to meet joint/coalition 
operations. To gather and disseminate this intelligence, 
it employs a net-enabled information architecture to 
integrate global sensor data of all types and turn it 
into actionable intelligence. The Air Force relies on the 
480th Intelligence, Surveillance, and Reconnaissance 
Wing (480th ISR Wing) to deliver exploited intelligence 
collected by those Air Force platforms.

In 2009, 480th ISR Wing leadership initiated a new 
biannual event, Sentinel Focus, to observe real-time 
intelligence support activity, identify mission-critical 
issues, and apply lessons learned to improve intelligence, 
surveillance, and reconnaissance. Booz Allen partnered 
with the 480th ISR Wing to observe operation of the Air 
Force Distributed Common Ground System, also known as 
the Sentinel weapon system. Together, we examined its 

most critical operational issues, made recommendations, 
applied detailed analysis, and recommended changes to 
improve Wing operations. 

Booz Allen assembled and coordinated more than 
100 observers in four countries and 15 intelligence 
organizations. Stakeholders observed how analysts 
at each site executed operations for joint/coalition 
warfighting missions across multiple areas of interest. 
Their insights led to key initiatives that are increasing  
the Wing’s ability to meet rapidly growing ISR collection 
and reporting requirements.

In just three years, Sentinel Focus has established 
a strong culture of continuous improvement. It has 
also assisted stakeholders in overcoming operational 
challenges and provided leaders with a mechanism 
to fully define and shape resources and operational 
decisions on Sentinel weapon system employment, 
tactics, and major investments.

Kurt Schueler, associate; Mike Tallent, senior associate; Carlos DelCastillo, associate; 
and Dan McConnell, lead associate, support a new biannual event, Sentinel Focus, 
that is helping the US Air Force 480th ISR Wing shape the future of its Sentinel  
weapon system.

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Profile: Serge Duarte 
Engaged Community Takes Back the Streets

Booz Allen professionals are well known for making client 
missions their personal missions, and Lead Associate 
Serge Duarte is no exception. He brings great passion to his 
role as domain expert of the US Immigration and Customs 
Enforcement Secure Communities program. 

US Army Casualty and Mortuary Affairs
Giving Survivors the  
Resources They Need

When soldiers make the ultimate sacrifice, surviving families 
welcome outreach and support during their time of need to 
secure the benefits, entitlements, and services set aside for 
them. But as the conflicts in Iraq and Afghanistan stretched 
available resources, the Army Casualty and Mortuary Affairs 
Operations Center (CMAOC) realized it needed a new, 
centralized capability to better provide rapid, easy access to  
its casualty assistance officers—and a mechanism to measure 
the incidence and quality of assistance provided. 

To enhance communication with survivors, a team from Booz 
Allen helped establish the Families First Casualty Call Center. 
Its staff—former military health professionals trained in helping 
with survivor issues—documented all processes related to 
survivor benefits and the most common inquiries, and created 
comprehensive standard operating procedures to provide 
consistent levels of service. Next, the team surveyed more than 
4,300 survivors to identify how to better serve them and helped 
establish an extended national network of Army personnel to 
provide long-term support. 

From an early age, Duarte was exposed to the dangers and 
menaces of gang activity in Central Los Angeles. While many 
around him turned to theft, assault, and narcotics trafficking, 
the early support he received in after-school programs set him 
on a different path. He developed a lifelong personal mission to 
help troubled youth avoid gangs. He has pursued this mission 
relentlessly as a sergeant in the US Marine Corps, as a US 
Immigration and Customs Enforcement special agent, and 
currently as a Booz Allen professional.

Today, Duarte helps federal and local law enforcement agencies 
use new technologies and capabilities to identify and arrest 
criminal aliens—and to combat such criminal gang activities as 
cross-border narcotics smuggling, cyber crime, and counterfeit 
pharmaceuticals. He also serves as the volunteer commissioner 
and chair of the County of San Diego North County Gang 
Commission, formed in 2008 by two members of the county 
Board of Supervisors. He is leading a multidimensional 
approach that includes soliciting grants, forging relationships 
with community programs and resources, and using social 
media to distribute gang prevention materials. 

“Everyone has the ability to affect the way our boys and girls 
grow up,” he says, “and I’m proud that so many Booz Allen 
colleagues are making a real difference by applying their 
professional skills and values in the communities they serve.”

Today, the Army employs a survivor-centric model that leaves 
no question unanswered: More than 90 percent of incoming 
calls are answered within 60 seconds; requests are responded 
to within 48 business hours; and more than 20,000 survivors 
have accessed the CMAOC’s extensive network of case 
management workers and benefit, support, and financial 
coordinators. This transformational program has also proactively 
reached more than 5,000 survivor beneficiaries to give them 
retroactive entitlement payments.

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Empowering people  to excel

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Empowering people  to excel Innovative programs are shaping 

the workforce of the future

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Women’s Agenda
Opening new pathways to career and personal success—
and fostering an inclusive work environment

Booz Allen is committed to engaging the absolute best talent to solve our clients’ toughest challenges, 

and that means tapping the skills, expertise, and potential of all our people. Today, demand for knowledge 

workers is on the rise, and women compose a greater share of the highly skilled and highly educated talent 

pool than at any point in history. These factors make attracting and developing talented women a business 

imperative—and a strategic driver that fuels the firm’s growth. In 2010, Booz Allen launched the Women’s 

Agenda, a firmwide strategy to integrate and scale our existing efforts, enhance our support of women’s 

professional development, and foster a more inclusive work environment in which both women and men can 

reach great heights. 

To promote advancement within Booz Allen, the Women’s Agenda introduced new programs to support 

leadership skill-building and increase exposure. Invitational programs are designed to stretch highly 

talented staff to take on assignments outside of their traditional roles to help improve their chances of 

advancing and provide additional support for women leaders. Further, mentoring programs facilitate career 

development conversations between staff and influential women leaders and women of color.

Externally, the Women’s Agenda created a more focused, deliberate plan to expand the firm’s outreach to 

prestigious industry organizations. “These partnerships benefit Booz Allen’s many talented women with 

increased visibility, enhancing their professional development as they speak on panels, take on leadership 

opportunities, and are recognized with national awards,” says Betty Thompson, chief personnel officer and 

Women’s Agenda co-lead. “These relationships also support these organizations as they serve the broader 

community and increase the firm’s access to diverse candidates with highly specialized skill sets.” 

Team members clockwise  
from upper left: 
Betty Thompson, chief  
personnel officer; Lisa J. Bethel, 
lead associate; Maria Darby, 
senior vice president; Sonia 
Checchia, lead associate; 
Susan Penfield, senior vice 
president; and Tammy 
Summers, associate, are work-
ing to advance Booz Allen’s 
Women’s Agenda. This firmwide 
initiative is helping Booz Allen 
attract new talent, enhance 
diversity, and provide women 
with mentoring and leadership 
development opportunities  
that enhance their careers.

“The Women’s Agenda is creating many new opportunities for women at Booz Allen,” 

says Susan Penfield, senior vice president and agenda co-lead. “Today, women are 

responsible for building and managing significant businesses across all markets 

and capabilities, and their achievements are widely recognized.” The number and 

percentage of women in our organization has also grown—as has their representation 

at the officer and Leadership Team levels. Further, the success of the Women’s 

Agenda has paved the way for the development of six additional diversity agendas. 

Together, these initiatives are expanding the climate of inclusion across our firm— 

and are boosting our reputation as an employer of choice. 

Fiscal Year 2012 Report

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Transitioning Warrior Summits
Strengthening Local Support Networks for Veterans

Multiple deployments, combat injuries, and the challenges of 
reintegration can have far-reaching effects for veterans, their 
families, and communities. In the fall of 2011, as part of our 
ongoing commitment to service members, Booz Allen launched 
the first in a series of four daylong Transitioning Warrior Summits 

in cities across the United States. Each pro bono summit was 
held in partnership with a leading nonprofit organization and 
brought together our health expertise with a community effort to 
foster collaborative initiatives promoting military family quality  
of life, including psychological health.

At each summit, local government leaders, businesses, and 
nonprofit leaders gathered to explore how best to overcome the 
obstacles faced by service members and their families as they 
seek to access needed services. Participants further sought to 
improve upon services already in place. Attendees envisioned 
innovative partnerships; strengthened ties to local, regional, 
and national resources; and built alliances across locations and 
organizations. Summit leaders further identified concrete actions 
to improve information systems, enhance virtual tools, find 
veterans in need, and help navigate access to care.

Booz Allen will share successful approaches and models for 
how communities can collaborate and combine their expertise 
to help veterans and families achieve positive outcomes.

Profile: Angela Orebaugh 
New Belting Program Boosts Skills and Recognition

“My new role as a Fellow is opening many doors at Booz 
Allen—and in the broader cyber community,” she says. “I’m 
building new cyber capabilities for mobile, social media, and 
cyber physical systems. I’m also mentoring colleagues in many 
cybersecurity areas and helping Booz Allen gain visibility as  
a cyber leader with my speaking and publishing.”

Tackling the most complex challenges requires deep functional 
knowledge, which is why Booz Allen attracts high-achieving 
individuals with expertise in high-demand skill areas. To 
encourage our staff’s ambitions, we created a new Functional 
Skills Belting Program that supports staff in developing critical 
skills in key disciplines—and helps them earn the recognition 
they deserve. Earning a belt as a Specialist, Expert, or Fellow 
is a significant career milestone that positions staff to take 
on even more challenging and exciting assignments, mentor 
high-potential colleagues, and gain greater visibility inside and 
outside of Booz Allen. 

In 2012, Senior Associate Angela Orebaugh earned 
distinction as a Booz Allen Hamilton Fellow for her expertise 
in cybersecurity. During her 10 years at Booz Allen, she has 
supported high-visibility clients across the civil, defense, 
and commercial sectors. As cybersecurity has evolved as a 
discipline, Orebaugh applied her background in computer and 
network security to cultivate functional expertise and lead 
research and development in security architecture, security 
automation, continuous monitoring, and other emerging cyber 
fields. Orebaugh has authored six books on cybersecurity.  
She also teaches in the Computer Forensics program at George 
Mason University. 

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Workforce Development 
Learning Solutions Build High-Performance Organizations

Each day, government workers and military personnel 
confront increasingly diverse and complex issues that 
affect everything from national and economic security 
to health and welfare. As new challenges arise, and as 
new professionals enter the workforce, federal agencies 
manage and improve their performance by providing 
workers the specialized training and professional 
development they need to maintain mission readiness. 

Booz Allen develops and deploys comprehensive and 
integrated workforce management and employee 
development learning solutions that help clients optimize 
their human capital. We identify the vectors that have the 
greatest impact on organizational objectives and missions 
and apply our functional expertise in learning analysis 
and strategy, instructional design and development, 
instructional implementation and sustainment, and 
learning program management to deliver practical, 
current, real-world training.

In each case, Booz Allen experts consider the learning 
content required, the instructional methodologies 
that will best engage professionals, and available 
technologies that can deliver optimal reach and results. 
For example, professionals who work in fast-paced, 
dynamic environments respond well to immersive learning 
programs that apply an appropriate mix of instructional 

simulations, game-based learning, 
interactive storytelling, exercises, 
and serious board games in either a 
live or virtual environment. We work 
with clients to develop customized 
programs that actively engage teams 
in experiences that require problem 
formulation, analysis, decision 
making, and communication.  

Rondell Shields, associate; 
Jay Harless, lead associate; 
Elizabeth Lawson, lead 
associate; George Taggett, 
senior associate; and 
Nicole JeNaye, senior 
consultant, apply their 
eLearning expertise to help 
federal agencies and the 
military align training with 
mission goals. eLearning 
solutions require fewer 
instructors and less time  
in the classroom.

Booz Allen also helps clients develop and execute large-
scale, Web-based learning management systems that 
deliver the benefits of distance learning and streamlined 
administrative processes. For one government client, our 
team drew on Booz Allen’s robust multimedia eLearning 
capability to design innovative learning products and 
formats that trained thousands of professionals around 
the world with fewer instructors, at a lower cost, and 
with less time in the classroom. These formats featured 
a mix of classroom instruction, distance learning, and 
other point-of-need learning approaches. The team 
designed Web-based portals and other collaboration 
tools (e.g., wikis, blogs, and social networking) to 
facilitate further dialogue and collaboration between 
learners before, during, and after training.

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Achieving more with  less

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Achieving more with  less New operating models stretch 

budgets and enhance missions

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National Aeronautics and Space Administration 
Rigorous cost analysis improves budgeting and 
scheduling processes—and clears new space exploration 
strategy for liftoff

At a time of shifting budget priorities, agencies must compete vigorously for future funding. And Congress 

is demanding more rigor than ever around the programs agencies develop—and the budgets they submit. 

NASA successfully met this challenge in 2011 when Congress agreed to fund its new Space Launch 

System—a long-term investment that will provide an entirely new national capability while ensuring 

continued US leadership in space.

Given the high visibility of this program as well as the companion Multiple Purpose Crew Vehicle and Ground 

Operations programs, the Office of Management and Budget required NASA to provide an independent cost 

assessment of its budget estimate early in the life cycle to ensure that it had based acquisition planning 

on realistic and achievable cost and schedule estimates. This scenario-based analysis of the system’s 

rocket, crew vehicle, and ground operations would also help the NASA administrator evaluate the various 

architecture options and defend NASA’s recommendation. NASA selected Booz Allen for this project based 

on our deep expertise in decision analytics, space systems, and engineering.

Under significant time constraints, Booz Allen assessed the bases of estimates for budgets, schedules, 

reserve strategies, and risks to determine whether they were well documented, comprehensive, accurate, 

credible, traceable, and executable. Our team of budget analysts, engineers, and systems integrators 

determined that the point estimates were reasonable for the near-term horizon but questioned several 

assumptions behind the long-term projections. Booz Allen’s assessment helped reveal that the programs 

lacked sufficient reserves to cover the different scenarios, and that several technical risks could have 

significant impacts on cost and schedule. The team also identified the need to perform quantitative risk/

sensitivity analyses. 

Team members clockwise 
from upper left: 
Rodolfo Lavaque, associate; 
Marguerite Morrell, principal; 
Matthew Pitlyk, senior 
consultant; Mike Smith, lead 
associate; and Eric Druker, 
lead associate, used their 
deep expertise in decision 
analytics, space systems, 
and engineering to analyze 
NASA’s budget for its new 
Space Launch System. 

Our experts made several recommendations to help improve the budgeting and 

scheduling processes going forward. These included developing an integrated master 

schedule across the project’s rocket, crew vehicle, and ground operations components, 

while maintaining a rigorous distinction between them in budgets. Booz Allen adopted 

a new structure for its report that made it easier for NASA, and ultimately Congress,  

to evaluate each component. The outcome was so successful that Congress asked 

NASA to adopt this structure in future budgets. 

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Enterprise Effectiveness and Efficiency 
Moving from Cost Cutting to True Mission Performance

Agency leaders face tremendous pressure to decrease 
spending, improve transparency and accountability, and get the 
most out of every mission dollar. This environment requires 
them to clearly understand the many budgetary, organizational, 
operational, technological, and cultural factors that drive 
efficiency. It also demands they make tough choices and take 
bold action to identify mission priorities, focus and optimize 

To help policymakers and 
agency leaders confront 
the current economic 
crisis, Booz Allen and the 
Partnership for Public 
Service examine lessons 
learned from government 
downsizing in “Making 
Smart Cuts: Lessons from 
the 1990s Budget Front.”

resources, weigh future investments to achieve long-term 
savings, and ensure mission effectiveness.

Booz Allen developed its Enterprise Effectiveness and Efficiency 
(E3) framework to help these leaders rapidly identify ways 
to optimize their existing resources and efficiently maintain 
mission-critical activities. Our approach helps clients target 
the key drivers of an efficient and effective organization: 
mission, operations, support, and readiness. Using Booz 
Allen’s intelligent diagnostic and analytic tools, organizations 
can define their current costs, prioritize areas to make smart 
cuts, and create defendable budgets so they can transition to 
streamlined ways of operating. 

Recently, the Department of Homeland Security Science and 
Technology Directorate required precisely such tools and 
expertise in its efforts to strengthen internal controls over 
unliquidated obligation balances. Booz Allen collaborated 
with the directorate to quickly establish, standardize, and 
institutionalize necessary financial and internal controls. 
We helped it develop a verification and validation model 
that identified and mitigated key challenges and financial 
operational risks. In less than eight weeks, Booz Allen helped 
the agency verify and validate 98 percent of its $1.1 billion 
of unliquidated obligation balances, reduce backlogs by 
75 percent, and recover more than $24 million to support 
unfunded requests. 

US Air Force
Budget Analysis Helps Air Force Measure and Reduce IT Costs

analyses, a separate manpower study, and an integrated 
assessment of dependencies and risks. By identifying conflicts 
and synergies among initiatives, and reallocating savings to the 
proper program elements, Booz Allen’s analysis helped the US 
Air Force make cost-savings decisions that will transform its 
IT infrastructure. 

Rising costs have made information technology a major focus 
in the quest for efficiency and cost reduction, and federal 
agencies are creating ambitious targets for upfront savings and 
long-term performance. But IT environments can be fragmented 
and complex; measuring current IT costs and developing 
effective plans and accurate budgets can be challenging. Booz 
Allen developed its RightIT ™ methodology to help organizations 
reduce IT spending, retain valuable IT capabilities, and improve 
enterprise-level performance. This comprehensive analytical 
framework helps clients make informed decisions, comply 
with agency mandates and documentation requirements, and 
respond to agency budget requests.

During the 2012 budget planning cycle, the US Air Force took 
proactive steps to reduce its IT budget by more than $1 billion
in future years, and its CIO identified eight initiatives to drive 
IT efficiencies. Because these initiatives were complex and 
interrelated, the CIO engaged Booz Allen to validate that the 
plan could deliver the required efficiencies without significant 
risk. Over a five-month period, a multidisciplinary team of 
specialists completed seven stand-alone business case 

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A new process will help reduce  
IT costs, improve return  
on investment, and 
control operational risks
—all while effectively 
supporting the missions 
that intelligence 
analysts perform. 

US Central Command
Mission Engineering Helps Contain IT Costs

As the Department of Defense winds down two wars, 
US Central Command (USCENTCOM) is reviewing its 
current operational model and budgeting process to 
build new strategies for achieving increased efficiency, 
greater transparency, and lowered costs. Responding to 
a directive by the Secretary of Defense, USCENTCOM is 
evaluating its personnel needs and functional processes 
and the enabling IT as potential sources of savings. 
Reengineering information systems is a complex 
challenge, however, since defense analysts rely on 
interdependent systems to perform diverse functions 
and tasks. Any proposed new strategies and business 
processes must continue to support these mission 
functions, adapt quickly and flexibly to a changing 
environment, and demonstrate how these investments 
help analysts produce intelligence. 

In 2011, the client began a formal deep-dive analysis 
to meet three goals: determine the current and new 
mission sets that its enterprise architecture needs to 
support, identify current capability gaps, and prioritize 
and justify new investments. The client turned to 

Experts in analytics, cyber  
technologies, and strategic  
technology and innovation are 
helping our client reengineer its 
IT systems to remove costs and 
boost performance. Pictured 
from left to right: Ronald Owens, 
associate; Robert Furtado,  
vice president; Melissa Soley,  
principal; James Tallman, 
associate; Eulysses Roldan,  
associate; James Prossner, 
associate; and Truth Yang,  
lead associate.

Booz Allen to help fulfill this 
important mission. Experts in 
analytics, cyber technologies, 
and strategic technology and 
innovation applied the firm’s 
Mission Engineering® service to 
identify functional needs within each mission area, align 
them with application-level programs, and visualize both 
redundancies and gaps. 

For the first time, the client will enter the budgeting 
process with end-to-end IT services that package all the 
people, processes, technology, and information needed to 
support specific business/mission capabilities. Leaders 
will understand who supports their IT requirements, 
what IT does for them, and where they can create IT 
efficiencies. Service managers will have the knowledge, 
relationships, and control to respond quickly to new 
demands. The new Service Definition process will also 
reduce costs, improve return on investment, and control 
operational risks—all while effectively supporting the 
missions that intelligence analysts perform. 

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Engineering from the  ground up 

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Engineering from the  ground up  Rapid prototypes and operational  

support generate swift results

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US Army
New battlespace technology helps soldiers detect enemy 
communications and locate improvised explosive devices

In Iraq and Afghanistan, US soldiers in reconnaissance patrols, forward operating bases, and combat 

outposts confront life-threatening ambushes at any time. To meet this constantly evolving threat, the US 

Army urgently needed new tactics and technologies to better understand the battlespace and maintain 

tactical advantage. Booz Allen, in partnership with the US Army and a key subcontractor, helped design, 

test, produce, field, and sustain the Wolfhound radio direction finder system. This versatile system 

provides soldiers with critical information to detect enemy communications and trace the signal path  

from command and control nodes. It helps protect soldiers from improvised explosive devices—and  

often helps them locate the enemy directly. And unlike traditional equipment, it’s lightweight, handheld, 

and easy to use. 

This project involved significant hardware, software, and platform systems integration in which Booz Allen 

applied its expertise in supply chain and logistics, training, engineering and science, cyber technologies, 

acquisition and program management, and enterprise integration and purchasing. We developed and 

tested the prototype, selected a manufacturing partner and managed the manufacturing process, and 

developed a tool that tracked components and deliveries down to the part number to keep each biweekly 

production delivery on track.

Over an eight-month period, Booz Allen fielded 385 units on time and without a single recall—and 18 

percent under budget to save the Army $7.7 million. As the prime contractor, Booz Allen oversees ongoing 

task management, development of technical documentation and training materials, system fielding, 

Team members clockwise 
from upper left: 
Dave Ludwig, senior associate; 
Vince Simpson, principal;  
Dan Fitzpatrick, associate; 
Brian Abbe, vice president; 
George Lambrinos, associate; 
and Vicky Veluz, associate,  
are part of a team that  
is providing full life-cycle 
support for an innovative  
new battlefield technology 
that helps the US Army  
gather field intelligence.

training activities in-theater and within the continental United States, and system 

life-cycle support. Today, commanders at every level have touted the system as one 

of the most critical programs in-theater. Wolfhound, now fully incorporated into newly 

formed tactics, is helping squads, platoons, and base camps gather intelligence on 

high-value targets. This reliable, cost-effective, life-saving device—rated as one of 

the top-10 required systems in Operation Enduring Freedom—has also earned an 

Army Greatest Invention of the Year award.

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Federal Bureau of Investigation
New Biometrics Unit Develops and Tests Advanced Tools

The Federal Bureau of Investigation is developing 
new biometric technologies that promise to enhance 
national security while ensuring compliance with 
privacy laws, policies, and procedures. Its Science and 
Technology Branch established the FBI Biometric Center 
of Excellence (BCOE) to foster collaboration, improve 
information sharing, and bring innovative biometric 
solutions to life.

Booz Allen has supported the BCOE since its inception, 
working closely with all major stakeholders to define, 
stand up, and support the new organization. Our team of 
experts in strategy and operations, biometric technology, 
law enforcement, communications, and other disciplines 

Bob Sogegian, vice 
president; Manal McCarthy, 
associate; Jenna O’Steen, 
lead associate; Brandon 
Calderwood, associate; and 
Nader Kalifa, associate, 
helped the FBI establish 
the Biometric Center of 
Excellence to develop new 
biometric technologies 
and capabilities that meet 
evolving requirements.

performed research, analysis, and 
interviews and synthesized the 
results in foundational documents 
that established the BCOE’s 
vision, organizational position, and 
service offerings. Our team is also 
augmenting the BCOE’s technical 
capabilities and working to advance 
biometric technology development. With support from 
Booz Allen and numerous other partners, BCOE is 
exploring and advancing new and enhanced biometric 
technologies and capabilities that meet evolving critical 
law enforcement, intelligence, and civil requirements.

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US Centers for Disease Control and Prevention 
Strategic Plan Targets Public Health Challenges in Uganda

implementation plans with strategies for sharing the  
new direction and prioritizing the new goals, objectives,  
and strategies. 

With its new plan approved, CDC is now well positioned to  
fulfill its mission to protect the health of Americans, enhance 
the capacity of Ugandan public health systems, and protect  
the health of the Ugandan people.

For the past two decades, the US Centers for Disease Control 
and Prevention (CDC) has worked with the government of Uganda 
to confront the unique public health challenges facing the 
country, including HIV/AIDS, malaria, tuberculosis, and a variety 
of non-communicable diseases. Moving forward, CDC-Uganda is 
facing several uncertainties and constraints, such as funding for 
the President’s Emergency Plan for AIDS Relief, the US economic 
environment and its impact on federal budgets, and changing 
health priorities. These and other factors made it important for 
CDC-Uganda to develop a plan to focus its efforts on impacting 
health in Uganda while effectively using resources. It asked Booz 
Allen to collaborate on a new five-year strategic plan to secure 
future funding, optimize its resources and expertise, and provide 
focused support to the Uganda Ministry of Health.

For six weeks, a team of Booz Allen experts in global health, 
strategy, organizational development, and communications 
worked in Uganda to facilitate the planning process. The 
team examined the client’s strengths, challenges, changing 
environment, opportunities, and potential risks. It led a week-
long planning workshop that involved more than 200 CDC-
Uganda staff and helped turn their ideas into a final strategic 
plan that outlined the mission, vision, goals, and objectives. 
Additionally, Booz Allen developed communication and 

Distributed Common Ground System-Army
Cloud-Based System Delivers Real-Time Intelligence

Asymmetric and unconventional warfare calls for a new 
intelligence capability—one that gives US soldiers and their 
allies advanced tools to rapidly track high-value individuals, plan 
and clear travel routes, and perform related operations. These 
capabilities in turn require a premier intelligence, surveillance, 
and reconnaissance enterprise system that enables intelligence 
information to flow seamlessly and securely to and from 
soldiers on the front lines. 

Booz Allen has supported the Army’s Intelligence and Information 
Warfare Directorate (I2WD) and Distributed Common Ground 
System-Army (DCGS-A) program for more than a decade. For 
the last few years, a Booz Allen team has worked to develop 
the DCGS-A Standard Cloud, the transformational advanced 
analytical system of the future. This revolutionary cloud-based 
system brings together data sets from different sources, so 
analysts at every level can rapidly gather, process, and share 
intelligence data to shape ongoing operations. Through a user-
friendly interface, the system delivers massive and elastic data 
storage and processing capacity, with the power to query, sort, 
and analyze hundreds of millions of textual intelligence products 
in less than one second.

The team worked with Army intelligence analysts and information 
specialists to develop the system’s initial requirements and 
leveraged cloud architecture from an intelligence community 
cloud computing effort. Booz Allen defined the infrastructure, 
acquired the hardware, integrated commercial and custom-
developed software, produced test scenarios and training 
materials, and facilitated deployment and support in-theater. 
The team also performed data validation, functional testing, 
regression testing, and performance testing to ensure quality. 
The DCGS-A Standard Cloud is now accredited, deployed, and 
fully operational in Afghanistan.

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Turning big data into  insight

28

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Turning big data into  insight Breakthrough technologies enhance  

analytics to boost performance

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Mercy
Applying analytics to health records leads to new practices 
that save lives and reduce costs

For more than 150 years, the healthcare system Mercy has pursued a mission to deliver compassionate 

care and exceptional service. Hospital-acquired infections pose a direct threat to this mission—and to the 

system’s bottom line. So when administrators grew concerned about mortality rates from sepsis, severe 

sepsis, and septic shock in Mercy hospitals, they attacked the problem head-on. 

As an early advocate of electronic medical records, Mercy had built large sets of patient, treatment,  

and outcomes data. But as with many hospitals, it needed an effective methodology for analyzing this data 

and converting it into useful knowledge and information. A team from Booz Allen provided the analytical, 

clinical, administrative, and business expertise to identify “red flags” for sepsis and help implement new 

processes to improve outcomes. 

Booz Allen’s biomedical informaticists and advanced analytics experts helped develop an event-centric 

ontology that could harness both structured data from patient charts and unstructured notes added by 

medical personnel—and speed up the real-time discovery and analysis of electronic health records.  

Booz Allen examined 27,000 anonymized patient health records that included thousands of data fields per 

record. Our team then analyzed compliance with international standards of care for sepsis, severe sepsis, 

and septic shock, and compared that compliance with patient outcomes. The data led to a new set of 

clinical indicators that may identify high-risk patients, so caregivers can prioritize their care. 

Analysis also revealed an opportunity to improve patient outcomes. When the data revealed a gap in 

compliance with international standards, Mercy developed an educational campaign to promote best 

Team members left to right: 
Jeni Fan, associate; 
Reechik Chatterjee,  
lead associate; and  
Yugal Sharma, lead 
associate, developed an 
innovative approach that 
uses advanced analytics  
to identify “red flags”  
for sepsis. 

practices associated with treating patients with sepsis. 

This project will enable Mercy to reduce sepsis mortality, protect patients, reduce 

overall health costs, and free up financial and staffing resources for other priorities.  

It also substantiates a new advanced analytics methodology with the potential to  

help other healthcare organizations improve patient care. 

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National Institutes of Health 
New Predictive Models 
Inform the National 
Children’s Study

Advances in data mining and 
analytics empower health 
organizations to undertake large-
scale studies, and the insights 
they generate into health and 
disease can improve the well-
being of children and help shape 
policies and practices for years 
to come. The National Institutes of Health (NIH) is undertaking 
a public health study of unprecedented size and complexity—a 
25-year National Children’s Study that will collect data on at 
least 100,000 children from before birth to age 21. Booz Allen 
has supported the study since 2003.

In 2009, the study’s director reached to Booz Allen to assist 
in developing a data-driven, evidence-based approach to guide 
planning, execution, and monitoring. Booz Allen analytics 
experts developed innovative predictive models and used data 
from a 2007 pre-study to examine key protocols for operations, 
logistics, and communications. This rigorous modeling process 

led to changes that will ultimately improve execution and 
monitoring—and ensure a design to generate sufficient quality 
data at the end of 21 years. 

Such analytic models can be used to track a research study’s 
progress and support data-driven decision making. Because 
the models can make projections based on current status and 
observed history, the research organization can explore future 
scenarios to detect issues and take corrective actions. These 
capabilities are essential to managing the execution of any 
complex study. 

Proactive Security Solution
Groundbreaking Tool Set Helps Protect Sensitive Data

Today, most government and commercial business activity 
and intellectual capital development take place in cyberspace, 
and our nation’s security and prosperity depend on our ability 
to protect massive quantities of data from malicious threat 
actors, including nation-states, organized crime, and terrorist 
groups. These threat actors, called advanced persistent  
threats (APT), have the resources to bypass all of today’s best 
security practices and compromise these networks. These 
threats can remain undetected for extended periods of time 
(often years) and systematically steal intellectual capital, 

Booz Allen is working 
with the nation’s most 
prestigious hospital systems 
and leading commercial 
healthcare organizations 
to develop cyber solutions 
that protect patient medical 
records from cyber attack 
and safeguard the integrity 
of medical research data. 

sensitive government or commercial data, and personal 
identifying information. 

With so much at stake, Booz Allen examined the current security 
landscape and determined that no existing government or 
commercial “off the shelf” security solution could proactively 
detect malware for which no antivirus signature existed. 
Applying our years of experience in the government and 
commercial environments, we developed a new paradigm that 
replaces passive monitoring of a network’s border devices with 
a proactive hunting solution that analyzes system internals 
for indicators of APT malware and other behavior. Booz Allen’s 
Automated First Responder tool set uses statistical analysis to 
identify uniquely configured systems and identify malware for 
which there is no antivirus signature. We then can implement a 
coordinated response that includes reimaging all compromised 
machines while simultaneously changing all methods of network 
access and closing off all points of reentry. 

With Automated First Responder, our staff now has a tool set 
to stay ahead of continually evolving adversaries. Our services 
can identify network threats, triage them, and provide follow-on 
security architecture and policy services that securely position 
clients for the long term. 

30

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US Government Client
Innovative Cloud Analytics
Solution Turns Knowledge  
Into Action 

A revolutionary cloud-based 
system brings together data sets 
from different sources, 
so analysts at every 
level can rapidly gather, 
process, and share 
intelligence data to 
shape ongoing 
operations.

Ray Hensberger, lead 
associate; Paul Tamburello, 
associate; Stephanie 
Beben, associate; and 
Josh Sullivan, principal, are 
applying cloud analytics 
to extract potentially 
significant information  
and patterns from  
existing data to help the  
client forecast potential 
cyber attack events. 

Our world is increasingly measured, instrumented, 
monitored, and automated in ways that generate 
incredible amounts of rich and complex data. This data-
driven environment creates new hurdles for improving 
intelligence analysis, which depends on the ability to 
draw insights and value from disparate data. As data 
flows in, analysts need powerful capabilities to quickly 
and precisely process large and often unstructured  
cyber data sets to generate near-real-time results. 

Booz Allen was called on to help improve mission 
performance, reduce costs, and modernize national 
intelligence systems. Applying its deep understanding of 
the client’s mission, the team determined how best to 
accommodate today’s large, complex data volumes—and 
how to build in the flexibility to adapt to future needs. 
Rather than using cloud technology for infrastructure,  
the team focused on applying cloud analytics to extract 
more value faster from massive data sets. Building on 
the existing infrastructure, Booz Allen constructed a 

private cloud that enables the client to leverage more
of its computing resources for advanced analytics. The 
team then introduced a cloud analytics solution that  
used advanced cyber predictive analytics and existing 
data to forecast potential cyber attack events and 
detected anomalies in normal background data to  
extract potentially significant information and patterns. 

The cloud analytics solution is now accessible throughout 
the client organization, and analysts are relying on 
data mining, machine learning, and other automated 
analysis techniques to transform data into knowledge, 
and knowledge into action. Features such as entity 
classification, predictive models, pre-computation, and 
aggressive indexing are also providing quicker insight—
including the ability to answer previously unanswerable 
questions. As cloud analytics proves its value, other 
organizations also are considering this model as they 
respond to new White House mandates to strengthen 
analytical capabilities.

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Creating sustainable  futures

32

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Creating sustainable  futures Strategies and technologies are 

bringing green initiatives to life

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Energy Initiatives Task Force
Public-private partnerships are helping the US Army achieve 
its long-term energy and sustainability goals

Rising energy security challenges, stringent energy efficiency standards, escalating fuel prices, and concerns 

about greenhouse gas emissions have made renewable energy an important Department of Defense priority. 

To chart an energy-secure future, US Army installation leaders established an aggressive target to draw 

25 percent of power from renewable sources by 2025. Given the estimated multibillion-dollar investment 

required to achieve this, the Army is unlocking the value of underused or undeveloped Army property by 

pursuing public-private partnerships with industry to finance and build economically viable large-scale 

renewable energy projects. These projects will optimize available renewable resources, reduce fossil fuel 

consumption, and build energy resilience.

Creating a large nationwide renewable energy portfolio requires consistent, tested, and market-focused 

methodologies. It also demands operational discipline; functional expertise in finance, policy, real estate, 

and renewable energy; and the proven ability to engage diverse stakeholders and secure their support. Booz 

Allen is helping the Army build this portfolio. The team began by engaging industry and Army stakeholders 

and using their input to establish a strategy, processes, and policies. We developed a Renewable Screening 

tool to analyze renewable resources, state regulations, and financial drivers. The team’s analysis has 

generated a preliminary pipeline of project opportunities and is helping Army leaders choose the most  

cost-effective, high-impact projects—and identify the optimal transaction structure for each one. 

Booz Allen also recommended—and the Army has since implemented—an Energy Initiatives Task Force 

to execute these projects. The task force serves as a single point of contact for collaboration with private 

Team members clockwise 
from upper left: 
Catherine Crooks, lead 
associate; William Pott, lead 
associate; Theresa Olson, 
principal; Robert Eidson, 
lead associate; Aubris 
Pfeiffer, lead associate; 
and Charlie Snyder, senior 
associate, have combined 
their functional expertise in 
finance, policy, real estate, 
and renewable energy to 
help the US Army build 
public-private partnerships 
that will advance its long-
term sustainable energy 
strategy.

industry and oversees streamlined business practices that lead to viable, defined, and 

well-supported projects. Booz Allen continues to support this task force by providing 

full-spectrum capabilities—from identifying projects, to engaging communities, to 

negotiating financial structures, to managing the closing process. 

In less than 12 months, our team helped the Army identify a robust pipeline of energy 

opportunities that will be the core of the Army’s promise to build one gigawatt of 

renewable capacity in service of the 2025 goal. With our support, the Army is now 

executing a successful private sector strategy and product portfolio, supported by 

sophisticated tools and a communications strategy to ensure that key stakeholders 

understand the program’s purpose and value.

Fiscal Year 2012 Report

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US Department of Transportation
Intelligent Transportation Solutions Improve Safety, 
Mobility, and Sustainability

Transportation touches all our lives. It also drives the 
nation’s economy. The US Department of Transportation 
is pursuing a vision: intelligent transportation that 

improves safety, enhances mobility, 
and encourages environmentally 
friendly driving. Booz Allen is 
helping the department’s Research 
and Innovative Technology 
Administration define and test 
a strategy that uses advanced 
communications systems to provide 
continuous real-time connectivity 
between vehicles and the 
infrastructure that supports them. 

Booz Allen has a long history of supporting the nation’s 
air, rail, and ground transportation systems, and our 
investment in innovation, planning, and research 
gives us a strong platform to address the nation’s 
infrastructure challenges. As the only partner to work 
across all three major intelligent transportation program 
areas—operations, communications, and technical 
support—our team is uniquely positioned to help 
coordinate and synthesize the many initiatives required 
to build tomorrow’s data-driven travel environment. 

One important initiative explores what kinds of actionable 
information will be exchanged through vehicle-to-vehicle 
and vehicle-to-infrastructure connectivity to help conserve 

Environmental Protection Agency
Paperless Solution  
Brings Sustainability  
To Rulemaking Process

From the air we breathe to the food we eat, federal 
regulations help implement major legislation enacted 
by Congress. Because this rulemaking affects 
countless aspects of our daily life, government 
agencies depend on active dialogue with citizens 
and communities to help them collect relevant 
information and identify unforeseen options  
or consequences. 

The Environmental Protection Agency (EPA) manages 
and maintains an eRulemaking program that serves 
nearly 300 federal agencies. A diverse team from Booz Allen  
is working with the EPA to modernize and evolve the program 
by simplifying and improving public access, increasing 
understanding of and participation in the rulemaking process, 
and making the process more efficient and cost-effective. 

These objectives require an integrated solution spanning 
information technology, analytics, and communications. Our 
technology experts analyzed the existing IT infrastructure and 
engineered a sustainable and cost-effective solution that will 
require one-third less equipment and power consumption, in 
part by migrating the backup system to the public cloud. Our 
cybersecurity experts then evaluated how to apply security 
measures to the new architecture.

To improve public access to information, we reconceived 
the Regulations.gov website, adding a browse option to 

34

Booz Allen Hamilton    

Al Hering, lead associate; Wenyee Hsu, associate; Ben Bjorge, senior associate; 
Lindsay Hunt, senior consultant; and Sannala Srinivas, associate, are using their 
expertise in technology, analytics, and communications to help the EPA operate its 
large-scale eRulemaking program. The team is helping promote public dialogue—
and address environmental concerns—by giving stakeholders easy, online access to 
more than 5 million regulatory documents.

improve navigation and an interface that allows academic and 
commercial researchers to extract and repurpose data from 
the system. We also introduced best practices to help federal 
agencies better manage the paperless system that stores 
more than 5 million digital documents. 

Faced with a reduced eRulemaking budget in 2011, Booz 
Allen’s budget analysts examined the current cost model and 
collaborated with the eRulemaking program to reduce costs 
and sustain the mission. The team created baseline and 
performance reports, which are now helping the eRulemaking 
program move forward under its new budget parameters. 

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Booz Allen is helping coordinate 
and synthesize the many 
initiatives required to 
build tomorrow’s 
data-driven travel 
environment. 

fuel, improve air 
quality, and reduce 

greenhouse gasses. 

Booz Allen is helping 
perform data analysis for 
this research, considering the 
most useful data sets, information, 

and system operations to support 
“green” driving choices. The team will also 

help identify and assess technology-based 

applications and strategies, determine societal benefits 
and costs, and set the stage with transportation and 
environmental stakeholders to gain support and leverage 
their viewpoints and interests. 

Booz Allen’s work in these areas will inform the 
Department of Transportation as it moves the country 
toward a national, multimodal surface transportation 
system that reenvisions transportation safety and 
mobility while advancing environmental sustainability.

Profile: Alfred Yee and the Dayton Office
Volunteers Meet the Eco-Rebuild Challenge

Booz Allen makes a sustainable impact on not-for-profit 
organizations—and the communities they serve—by applying 
the knowledge and interests of our people to help organizations 
achieve their missions. We have supported Rebuilding Together 
since 1995, participating in local events and working with 
the national headquarters to help develop a strategic plan, 
build an effective organizational structure, and strengthen the 

organization’s fundraising ability. National Rebuilding Day has 
since grown into one of the firm’s largest employee volunteer 
programs. In fiscal year 2012, approximately 1,500 employees 
and their friends and family members helped revitalize 50 
homes for low-income homeowners nationwide with solutions 
that support the Rebuilding Together national Green Housing 
initiative. Booz Allen sponsored an Eco-Rebuild Challenge to 

reward employee-led teams that implemented 
resource-efficient repairs.

Lead Associate Alfred Yee (left, pictured 
with Melissa Kamaka, lead associate) has 
supported Rebuilding Together since joining 
Booz Allen 15 years ago. Growing up in rural 
West Virginia, he saw firsthand the economic 
challenges many families faced and found ways 
to help. He also does his part to protect our 
planet for future generations. “With Rebuilding 
Together, we all can make a difference in both 
areas. Our team created separate recycling 
bins for paper, cardboard, aluminum, and 
glass and encouraged other sites in Dayton 
to follow our lead,” he said. “We used our 
Eco-Rebuild Challenge grant to purchase new 
energy-efficient appliances for low-income 
homeowners. Best of all, we did it together—
with 34 Booz Allen colleagues plus families 
and friends lending a hand.”

Fiscal Year 2012 Report

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Booz Allen Hamilton Leadership

Board of Directors

Leadership Team

Ralph W. Shrader  
Chairman, Chief Executive 
Officer, and President

Ralph W. Shrader 

Karen M. Dahut

Joan Lordi C. Amble  

Francis J. Henry, Jr. 

Peter Clare  
The Carlyle Group 

Ian Fujiyama  
The Carlyle Group 

Mark Gaumond

Allan M. Holt  
The Carlyle Group 

Arthur E. Johnson

Philip A. Odeen 

Charles O. Rossotti

Samuel R. Strickland  
Chief Financial Officer 

Lloyd W. Howell, Jr.

Ronald T. Kadish

Gary D. Labovich

Joseph Logue

Joseph W. Mahaffee 

John D. Mayer

John M. (Mike) McConnell*

Robert S. Osborne

Patrick F. Peck 

Horacio D. Rozanski 

Samuel R. Strickland

Elizabeth Thompson

Richard J. Wilhelm

* Vice Chairman

Clockwise from top left:

Ralph W. Shrader  
Chairman,  
Chief Executive Officer,  
and President

Samuel R. Strickland
Chief Financial  
Officer and Chief  
Administrative Officer

Horacio D. Rozanski
Chief Operating Officer

Living Our Core Values

Booz Allen’s Core Values form the basis of everything we 
do. The origins of Booz Allen’s commitment to culture and 
ethics trace back to the 1930s, when Carl Hamilton wrote 
the firm’s first formal code of ethics. By codifying our  
commitment to integrity and values, he set the course  
for the strong focus on culture and ethics that the firm 
has today.

Booz Allen was one of the first organizations in the United 
States to adopt a formal statement of its business ethics, 
which translate into our 10 Core Values (listed right).  
Our collaborative culture is defined by business integrity, 
diversity and inclusion, and a strong spirit of service to 
clients and community. Staff members are expected to 
know and operate by all of the 10 Core Values.

36

Booz Allen Hamilton    

CLienT serViCe

DiVersiTy

exCeLLenCe

enTrepreneursHip

TeAmwOrk

prOfessiOnALism

fAirness

inTegriTy

respeCT

TrusT

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Report of Independent Registered Public Accounting Firm

The Board of Directors and Shareholders of Booz Allen Hamilton 
Holding Corporation

We have audited the accompanying consolidated balance sheets 
of Booz Allen Hamilton Holding Corporation as of March 31, 2012 
and 2011, and the related consolidated statements of operations, 
comprehensive income, stockholders’ equity, and cash flows for 
each of the three years in the period ended March 31, 2012. 
These financial statements are the responsibility of the Company’s 
management. Our responsibility is to express an opinion on these 
financial statements based on our audits. 

We conducted our audits in accordance with the standards of the 
Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to 
obtain reasonable assurance about whether the financial 
statements are free of material misstatement. An audit includes 
examining, on a test basis, evidence supporting the amounts and 
disclosures in the financial statements. An audit also includes 
assessing the accounting principles used and significant estimates 
made by management, as well as evaluating the overall financial 
statement presentation. We believe that our audits provide a 
reasonable basis for our opinion. 

In our opinion, the financial statements referred to above present 
fairly, in all material respects, the consolidated financial position 
of Booz Allen Hamilton Holding Corporation at March 31, 2012 
and 2011, and the consolidated results of its operations and its 
cash flows for each of the three years in the period ended 
March 31, 2012, in conformity with U.S. generally accepted 
accounting principles. 

We also have audited, in accordance with the standards of the 
Public Company Accounting Oversight Board (United States),  
Booz Allen Hamilton Holding Corporation’s internal control over 
financial reporting as of March 31, 2012, based on criteria 
established in Internal Control–Integrated Framework issued by  
the Committee of Sponsoring Organizations of the Treadway 
Commission and our report dated May 30, 2012 expressed an 
unqualified opinion thereon. 

Ernst & Young LLP 
McLean, Virginia 
May 30, 2012

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Consolidated Balance Sheets

(Amounts in thousands, except share and per share data)

March 31,

Assets
Current assets:

Cash and cash equivalents
Accounts receivable, net of allowance
Prepaid expenses
Income taxes receivable
Other current assets

Total current assets

Property and equipment, net
Deferred income taxes
Intangible assets, net
Goodwill
Other long-term assets

Total assets

Liabilities and Stockholders’ Equity
Current liabilities:

Current portion of long-term debt
Accounts payable and other accrued expenses
Accrued compensation and benefits
Deferred income taxes
Other current liabilities

Total current liabilities

Long-term debt, net of current portion
Income tax reserve
Other long-term liabilities

Total liabilities

Commitments and contingencies (Note 19)
Stockholders’ equity:

2012 

2011 

$÷«484,368
1,077,315
32,090
46,794
17,096

1,657,663
191,079
7,790
223,834
1,188,004
46,421

$÷«192,631
1,111,004
33,497
–
23,311

1,360,443
173,430
41,409
240,238
1,163,549
44,954

$3,314,791

$3,024,023

$÷÷«42,500
443,951
357,872
59,493
10,630

914,446
922,925
55,282
236,953

$÷÷«30,000
406,310
396,996
21,231
11,598

866,135
964,328
90,474
195,836

2,129,606

2,116,773

Common stock, Class A – $0.01 par value – authorized, 600,000,000 shares; issued, 128,726,324 shares at March 31, 

2012 and 122,784,835 shares at March 31, 2011; outstanding, 128,392,549 shares at March 31, 2012 and 122,784,835 
shares at March 31, 2011

1,287

1,227

Non-voting common stock, Class B – $0.01 par value – authorized, 16,000,000 shares; issued and outstanding,  

2,487,125 shares at March 31, 2012 and 3,053,130 shares at March 31, 2011

Restricted common stock, Class C – $0.01 par value – authorized, 5,000,000 shares; issued and outstanding,  

1,533,020 shares at March 31, 2012 and 2,028,270 shares at March 31, 2011

Special voting common stock, Class E – $0.003 par value – authorized, 25,000,000 shares; issued and outstanding, 

10,140,067 shares at March 31, 2012 and 12,348,860 shares at March 31, 2011

Treasury stock, at cost – 333,775 shares at March 31, 2012 and 0 shares at March 31, 2011
Additional paid-in capital
Retained earnings
Accumulated other comprehensive loss

Total stockholders’ equity

Total liabilities and stockholders’ equity

The accompanying notes are an integral part of these Consolidated Financial Statements.

25

15

30
(5,377)
898,541
299,379
(8,715)

1,185,185

31

20

37
–
840,058
71,330
(5,453)

907,250

$3,314,791

$3,024,023

38 Booz Allen Hamilton Holding Corporation

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Consolidated Statements of Operations

(Amounts in thousands, except per share data)

Fiscal Year Ended March 31,

Revenue
Operating costs and expenses:

Cost of revenue
Billable expenses
General and administrative expenses
Depreciation and amortization
Restructuring charge

Total operating costs and expenses

Operating income
Interest expense
Other, net

Income before income taxes
Income tax expense

Net income

Earnings per common share (Note 3):

Basic

Diluted

Dividends declared per share

The accompanying notes are an integral part of these Consolidated Financial Statements.

2012 

2011 

2010 

$5,859,218

$5,591,296

$5,122,633

2,934,378
1,542,822
903,721
75,205
15,660

2,836,955
1,473,266
881,028
80,603
–

2,654,143
1,361,229
811,944
95,763
–

5,471,786

5,271,852

4,923,079

387,432
(48,078)
4,520

343,874
103,919

319,444
(131,892)
(59,488)

128,064
43,370

199,554
(150,734)
174

48,994
23,575

$÷«239,955

$÷÷«84,694

$÷÷«25,419

$÷÷÷÷«1.83

$÷÷÷÷«0.74

$÷÷÷÷«0.24

$÷÷÷÷«1.70

$÷÷÷÷«0.66

$÷÷÷÷«0.22

$÷÷÷÷«0.09

$÷÷÷÷÷÷÷–

$÷÷÷÷«5.73

129887FINANCIAL_r2_financial-stmts-notes_k1.indd   39

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39

 PMS CG11

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 Angle 53

Consolidated Statements of Comprehensive Income

(Amounts in thousands)

Fiscal Year Ended March 31,

Net income
Actuarial loss related to employee benefits, net of taxes (Note 14)

Comprehensive income

The accompanying notes are an integral part of these Consolidated Financial Statements.

2012 

2011 

2010 

$239,955
(3,262)

$236,693

$84,694
(1,635)

$83,059

$25,419
(4,516)

$20,903

40 Booz Allen Hamilton Holding Corporation

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Consolidated Statements of Cash Flows

(Amounts in thousands)

Fiscal Year Ended March 31,

Cash flows from operating activities
Net income
Adjustments to reconcile net income to net cash provided by operating activities:

Gain on sale of state and local transportation business
Transaction costs on sale of state and local transportation business
Depreciation and amortization
Amortization of debt issuance costs
Amortization of original issuance discount on debt
Non-cash expense of debt repayments
Excess tax benefits from the exercise of stock options
Stock-based compensation expense
Loss on disposition of property and equipment
Deferred income taxes

Changes in assets and liabilities:

Accounts receivable, net
Income taxes receivable / payable
Prepaid expenses
Other current assets
Other long-term assets
Accrued compensation and benefits
Accounts payable and accrued expenses
Accrued interest
Income tax reserve
Other current liabilities
Postretirement obligations
Other long-term liabilities

Net cash provided by operating activities

Cash flows from investing activities
Purchases of property and equipment
Escrow payments
Proceeds from sale of state and local transportation business

Net cash used in investing activities

Cash flows from financing activities
Net proceeds from issuance of common stock
Cash dividends paid
Repayment of debt
Net proceeds from debt
Payment of deferred payment obligation
Excess tax benefits from the exercise of stock options
Stock option exercises
Repurchases of common stock

Net cash used in financing activities
Net increase (decrease) in cash and cash equivalents

Cash and cash equivalents – beginning of period

Cash and cash equivalents – end of period

Supplemental disclosures of cash flow information
Cash paid during the period for:

Interest

Income taxes

The accompanying notes are an integral part of these Consolidated Financial Statements.

2012 

2011 

2010 

$239,955

$÷÷÷84,694

$÷«25,419

(4,082)
(5,432)
75,205
4,783
1,097
–
(16,461)
31,263
376
74,785

25,275
(31,832)
1,407
6,215
(6,250)
(35,287)
40,822
(11,801)
(35,192)
(2,373)
6,966
607

–
–
80,603
6,925
2,640
43,177
(15,974)
48,678
41
42,763

(92,693)
2,907
(951)
(12,941)
(6,833)
9,804
52,214
8,451
(10,163)
612
5,898
46,487

360,046

296,339

(76,925)
–
23,332

(53,593)

8,757
(11,906)
(30,000)
–
–
16,461
7,349
(5,377)

(14,716)
291,737
192,631

(88,784)
1,384
–

(87,400)

251,135
–
(1,637,850)
1,041,808
–
15,974
4,790
–

(324,143)
(115,204)
307,835

–
–
95,763
5,700
2,505
–
(1,915)
71,897
–
19,837

(92,386)
(14,429)
150
15,672
(3,742)
33,760
110,265
(10,633)
2,483
(8,190)
6,139
12,189

270,484

(49,271)
38,280
–

(10,991)

–
(612,401)
(16,100)
330,692
(78,000)
1,915
1,334
–

(372,560)
(113,067)
420,902

$484,368

$÷÷192,631

$«307,835

$÷53,993

$÷÷109,895

$«126,744

$÷89,314

$«÷÷÷«7,715

$÷÷«5,474

Fiscal Year 2012 Report

41

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(Amounts in thousands,  
except share data)

Balance at  

March 31, 2009

Issuance of  

common stock

Stock options exercised

1,586,960

19,070

Consolidated Statements of Stockholders’ Equity

Class A 
Common Stock 

Class B Non-Voting 
Common Stock 

Class C Restricted 
Common Stock 

Class E Special Voting 
Common Stock 

Treasury Stock 

Shares 

Amount 

Shares  Amount 

Shares  Amount 

Shares  Amount 

Shares 

Amount 

(Accumu- 
lated 
Deficit) 
Retained 
Earnings 

Accumu- 
lated Other
 Compre- 
hensive 
Income  
(Loss) 

Additional 
Paid-In  
Capital 

Total 
Stock- 
holders’ 
Equity 

101,316,870

1,013

2,350,200

24

2,028,270

20 14,802,880

44

– 1,097,327 (38,783)

698

1,060,343

–

16

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

– (1,457,000)

–

(4)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

102,922,900

1,029

2,350,200

24

2,028,270

20 13,345,880

40

16,189,830

4,375,035

161

44

–

(702,930)

–

–

–

–

–

(7)

–

–

–

–

–

–

–

702,930

–

–

–

–

–

–

–

7

–

–

–

–

–

–

–

–

–

–

–

–

–

702,930

– (1,699,950)

2

(5)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

122,784,835

1,227

3,053,130

31

2,028,270

20 12,348,860

37

–

(7)

–

–

1,080,245

3,799,989

–

1,061,255

–

–

–

–

–

–

–

11

38

–

11

–

–

–

–

–

–

–

–

–

–

(566,005)

–

–

–

–

–

–

–

–

–

–

(6)

–

–

–

–

–

–

–

–

–

–

(495,250)

–

–

–

–

–

–

–

–

–

– (2,208,793)

–

(5)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

– (333,775)

(5,377)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1,322

(34,408)

–

–

–

–

25,419

–

–

–

–

–

1,334

(34,408)

25,419

–

–

(4,516)

(4,516)

71,897

(612,401)

1,915

–

–

–

20,903

71,897

(612,401)

1,915

–

–

–

525,652 (13,364)

(3,818)

509,583

250,972

11,727

15,974

–

(12,945)

–

–

–

–

–

–

84,694

–

–

–

–

–

–

251,135

11,766

15,974

–

(12,945)

84,694

–

–

(1,635)

(1,635)

83,059

48,678

–

–

48,678

840,058

71,330

(5,453)

907,250

8,749

7,315

16,461

–

–

(5,305)

–

–

–

–

–

–

– 239,955

–

–

–

–

– (11,906)

31,263

–

–

–

–

–

–

–

–

(3,262)

–

–

–

8,760

7,346

16,461

–

(5,377)

(5,305)

239,955

(3,262)

236,693

(11,906)

31,263

Recognition of liability 

related to future stock 
option exercises 
(Note 17)

Net income

Actuarial loss related  

to employee benefits, 
net of taxes

Comprehensive income

Stock-based compen-
sation expense

Dividends paid  

(Notes 1 and 17)

Excess tax benefits  
from the exercise  
of stock options

Balance at 

 March 31, 2010

Issuance of  

common stock

Stock options exercised

Excess tax benefits  

from the exercise of 
stock options

Share exchange

Recognition of liability 

related to future stock 
option exercises 
(Note 17)

Net income

Actuarial loss related  

to employee benefits, 
net of taxes

Comprehensive income

Stock-based compen-
sation expense

Balance at  

March 31, 2011

Issuance of  

common stock

Stock options exercised

Excess tax benefits  
from the exercise  
of stock options

Share exchange

Repurchase of  
common stock

Recognition of liability 

related to future stock 
option exercises 
(Note 17)

Net income

Actuarial loss related  

to employee benefits, 
net of taxes

Comprehensive income

Dividends paid (Note 16)

Stock-based compen-
sation expense

Balance at  

March 31, 2012

128,726,324 $1,287

2,487,125

$25

1,533,020

$15 10,140,067

$30 (333,775) $(5,377)

$898,541 $299,379 $(8,715) $1,185,185

The accompanying notes are an integral part of these Consolidated Financial Statements.

42 Booz Allen Hamilton Holding Corporation

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Notes to Consolidated Financial Statements
(Amounts in thousands, except share and per share data or unless otherwise noted)
March 31, 2012

1.  Overview 

Our  B u sine s s 

Booz Allen Hamilton Holding Corporation, including its wholly 
owned subsidiaries, or Holding or the Company, is an affiliate of 
The Carlyle Group, or Carlyle, and was incorporated in Delaware 
in May 2008. The Company provides management and technology 
consulting services primarily to the U.S. government and its 
agencies in the defense, intelligence, and civil markets. The 
Company offers clients functional knowledge spanning strategy 
and organization, analytics, technology, and operations, which it 
combines with specialized expertise in clients’ mission and 
domain areas to help solve critical problems. The Company 
reports operating results and financial data in one operating 
segment. The Company is headquartered in McLean, Virginia, 
with approximately 25,000 employees as of March 31, 2012. 

re f inancing  Tr an sacTiOn 

On February 3, 2011, the Company completed a refinancing 
transaction, or Refinancing Transaction, which included 
amendments of the Senior Secured Credit Agreement, or Senior 
Secured Agreement, by the Second Amended and Restated Credit 
Agreement, or Senior Secured Agreement, as amended, to allow 
for new term loan facilities with $1.0 billion of principal and a 
$30.0 million increase to the Company’s revolving credit facility. 
In connection with the Refinancing Transaction, the Company  
used $268.9 million of cash on hand to repay the remaining 
$222.1 million of indebtedness outstanding under the mezzanine 
credit facility, $21.5 million on the existing senior secured loan 
facilities, or Senior Credit Facilities, and related prepayment 
penalties of $6.7 million. Refer to Notes 11 and 12 for further 
discussion of the Refinancing Transaction. 

iniTial  PuB lic  Of f e ring 

Effective November 20, 2010, the Company consummated its 
initial public offering whereby the Company sold 14,000,000 
shares of Class A Common Stock for $17.00 per share. Effective 
December 20, 2010, the Company settled the underwriters’ over-
allotment option and sold an additional 2,100,000 shares of 
Class A Common Stock for $17.00 per share. The net proceeds 
of the initial public offering and over-allotment of $250.2 million, 
after deducting underwriting discounts and other fees, were used 
to repay outstanding debt of $242.9 million under the Company’s 
mezzanine credit facility and related prepayment penalties  
of $7.3 million. All expenses associated with the initial public 
offering have been netted against the proceeds within 
stockholders’ equity. 

recaPiTaliz aTiOn  Tr an sacTiOn  and  re Pricing 

On December 11, 2009, the Company consummated a 
recapitalization transaction, or Recapitalization Transaction, which 
included amendments of the Senior Secured Agreement to 
include a new term loan, or Tranche C Loans, with $350.0 million 
of principal, and the mezzanine credit agreement, or Mezzanine 
Credit Agreement, primarily to allow for the recapitalization and 
payment of a special dividend. This special dividend was declared 
by the Company’s Board of Directors on December 7, 2009, to be 
paid to holders of record as of December 8, 2009. Net proceeds 
from Tranche C Loans of $341.3 million less transaction costs of 
$13.2 million, along with cash on hand of $321.9 million, were 
used to fund a partial payment of the Company’s deferred 
payment obligation, or DPO, in the amount of $100.4 million, and 
a dividend payment of $4.642 per share, or $497.5 million, which 
was paid on all issued and outstanding shares of Holding’s 
Class A Common Stock, Class B Non-Voting Common Stock, and 
Class C Restricted Common Stock. As required by the Officers’ 
Rollover Stock Plan, or Rollover Plan, and the Equity Incentive 
Plan, or EIP, the exercise price per share of each outstanding 
option was reduced. Because the reduction in per share value 
exceeded the exercise price for certain of the options granted 
under the Rollover Plan, the exercise price for those options was 
reduced to the $0.01 par value of the shares issuable on 
exercise, and the holders became entitled to receive a cash 
payment equal to the excess of the reduction in per share value 
over the reduction in exercise price to the par value. The 
difference between the one cent exercise price and the reduced 
value for shares not yet exercised of $54.4 million will be accrued 
by the Company as the options vest and will be paid in cash upon 
exercise of the options. As of March 31, 2012 and 2011, the 
Company reported $27.7 million and $31.4 million in other long-
term liabilities, respectively, and $8.9 million and $9.0 million in 
accrued compensation and benefits, respectively, in the 
accompanying consolidated balance sheets for the portion of 
stock-based compensation recognized, which is reflective of the 
options vested with an exercise price of one cent. Transaction 
fees incurred in connection with the Recapitalization Transaction 
were approximately $22.4 million, of which approximately 
$15.8 million were deferred financing costs and are amortized 
over the lives of the loans. Refer to Note 10 for further discussion 
of the DPO, Note 11 for further discussion of the amended credit 
agreements, Note 12 for further discussion of the accounting for 
deferred financing costs, and Note 17 for further discussion of the 
December 2009 dividend and associated future cash payments 
as related to stock options. 

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Notes to Consolidated Financial Statements

2.  Summary of Significant Accounting Policies 

Basis  of  Pre se ntation 

The accompanying consolidated financial statements include the 
accounts of the Company and its wholly-owned subsidiaries, and 
have been prepared in accordance with accounting principles 
generally accepted in the United States, or GAAP. All intercompany 
balances and transactions have been eliminated in consolidation. 

The Company’s fiscal year ends on March 31 and unless 
otherwise noted, references to fiscal year or fiscal are for fiscal 
years ended March 31. The accompanying consolidated financial 
statements present the financial position of the Company as of 
March 31, 2012 and 2011 and the Company’s results of 
operations for fiscal 2012, fiscal 2011, and fiscal 2010. 

Certain prior year amounts have been reclassified to conform to 
the current year presentation. 

Use  of  e stimate s 

The preparation of financial statements in conformity with 
U.S. GAAP requires management to make estimates and 
assumptions that affect the reported amounts of assets and 
liabilities and disclosure of contingent assets and liabilities at 
the date of the financial statements, and the reported amounts 
of revenue and expenses during the reporting periods. Areas of 
the financial statements where estimates may have the most 
significant effect include allowance for doubtful accounts, 
contractual and regulatory reserves, lives of tangible and intangible 
assets, impairment of long-lived assets, accrued liabilities, 
revenue recognition, bonus and other incentive compensation, 
stock-based compensation, realization of deferred tax assets, 
provisions for income taxes, and postretirement obligations. 
Actual results experienced by the Company may differ materially 
from management’s estimates. 

re ve n Ue  recognition 

Substantially all of the Company’s revenue is derived from 
services and solutions provided to the U.S. government and its 
agencies, primarily by the Company’s consulting staff and, to a 
lesser extent, subcontractors. The Company generates its 
revenue from the following types of contractual arrangements: 
cost-reimbursable-plus-fee contracts, time-and-materials 
contracts, and fixed-price contracts. 

Revenue on cost-reimbursable plus fee contracts is recognized 
as services are performed, generally based on the allowable 
costs incurred during the period plus any recognizable earned fee. 

The Company considers fixed fees under cost-reimbursable-plus-
fee contracts to be earned in proportion to the allowable costs 
incurred in performance of the contract. For cost-reimbursable-
plus-fee contracts that include performance-based fee incentives, 
which are principally award fee arrangements, the Company 
recognizes income when such fees are probable and estimable. 
Estimates of the total fee to be earned are made based on 
contract provisions, prior experience with similar contracts or 
clients, and management’s monitoring of the performance on 
such contracts. Contract costs, including indirect expenses, are 
subject to audit by the Defense Contract Audit Agency, or DCAA, 
and, accordingly, are subject to possible cost disallowances. 

Revenue for time-and-materials contracts is recognized as 
services are performed, generally on the basis of contract 
allowable labor hours worked multiplied by the contract-defined 
billing rates, plus allowable direct costs and indirect cost burdens 
associated with materials used and other direct expenses 
incurred in connection with the performance of the contract. 

Revenue on fixed-price contracts is recognized using percentage-
of-completion based on actual costs incurred relative to total 
estimated costs for the contract. These estimated costs are 
updated during the term of the contract, and may result in 
revision by the Company of recognized revenue and estimated 
costs in the period in which they are identified. Profits on fixed-
price contracts result from the difference between incurred  
costs and revenue earned. 

Contract accounting requires significant judgment relative to 
assessing risks, estimating contract revenue and costs, and 
making assumptions for schedule and technical issues. Due to 
the size and nature of many of the Company’s contracts, 
developing total revenue and cost at completion requires the use 
of estimates. Contract costs include direct labor and billable 
expenses, an allocation of allowable indirect costs, and warranty 
obligations. Billable expenses is comprised of subcontracting 
costs and other “out of pocket” costs that often include, but are 
not limited to, travel-related costs and telecommunications 
charges. The Company recognizes revenue and billable expenses 
from these transactions on a gross basis. Assumptions regarding 
the length of time to complete the contract also include expected 
increases in wages and prices for materials. Estimates of total 
contract revenue and costs are monitored during the term of the 
contract and are subject to revision as the contract progresses. 
Anticipated losses on contracts are recognized in the period they 
are deemed probable and can be reasonably estimated. 

44 Booz Allen Hamilton Holding Corporation

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Notes to Consolidated Financial Statements

The Company’s contracts may include the delivery of a 
combination of one or more of the Company’s service offerings. 
In these situations, the Company determines whether such 
arrangements with multiple elements should be treated as 
separate units of accounting based on how the elements are bid 
or negotiated, whether the customer can accept separate 
elements of the arrangement, and the relationship between  
the pricing on the elements individually and combined. 

Cash  and  Cash  EquivalE nts 

Cash and cash equivalents include cash on hand and highly 
liquid investments having an original maturity of three months or 
less. The Company’s investments consist primarily of institutional 
money market funds. The Company maintains its cash and cash 
equivalents in bank accounts that, at times, exceed the federally 
insured limits. The Company has not experienced any losses in 
such accounts. 

valuation  of  aCCounts  RECE ivab lE 

The Company maintains allowances for doubtful accounts 
against certain billed receivables based upon the latest 
information regarding whether invoices are ultimately collectible. 
Assessing the collectability of customer receivables requires 
management judgment. The Company determines its allowance 
for doubtful accounts by specifically analyzing individual accounts 
receivable, historical bad debts, customer credit-worthiness, 
current economic conditions, and accounts receivable aging 
trends. Valuation reserves are periodically re-evaluated and 
adjusted as more information about the ultimate collectability  
of accounts receivable becomes available. Upon determination 
that a receivable is uncollectible, the receivable balance and  
any associated reserve are written off. 

ConCE ntR ation s  of  CRE dit  Risk 

Financial instruments that potentially subject the Company to 
concentrations of credit risk consist primarily of cash equivalents 
and accounts receivable. The Company’s cash equivalents are 
generally invested in U.S. government insured money market 
funds and Treasury bills, which minimizes the credit risk. The 
Company believes that credit risk, with respect to accounts 
receivable, is limited as the receivables are primarily with the 
U.S. government. 

PRoPE Rt y  and  EquiPmE nt 

Property and equipment are recorded at cost, and the balances 
are presented net of depreciation. The cost of software purchased 
or internally developed is capitalized. Depreciation is calculated 
using the straight-line method over the estimated useful lives of 
the assets. Furniture and equipment is depreciated over five to 

ten years, computer equipment is depreciated over four years, 
and software purchased or developed for internal use is 
depreciated over one to three years. Leasehold improvements are 
amortized over the shorter of the useful life of the asset or the 
lease term. Maintenance and repairs are charged to expense as 
incurred. Rent expense is recorded on a straight-line basis over 
the life of the respective lease. The difference between the cash 
payment and rent expense is recorded as deferred rent in other 
long-term liabilities in the consolidated balance sheets. The 
Company receives incentives for tenant improvements on certain 
of its leases. The cash expended on such improvements is 
recorded as property and equipment and amortized over the life 
of the associated asset, or lease term, whichever is shorter. 
Incentives for tenant improvements are recorded as deferred rent 
in other long-term liabilities in the consolidated balance sheets, 
and are amortized on a straight line basis over the lease term. 

Goodwill 

Goodwill is the amount by which the cost of acquired net assets 
in a business acquisition exceeds the fair value of net identifiable 
assets on the date of purchase. The Company assesses goodwill 
for impairment on at least an annual basis on January 1, and 
whenever events or changes in circumstances indicate that the 
carrying value of the asset may not be recoverable. The Company 
operates as a single operating segment and as a single reporting 
unit for the purpose of evaluating goodwill. During the fiscal years 
ended March 31, 2012 2011 and 2010, the Company did not 
record any goodwill impairment. Further, the Company does not 
consider any of the goodwill at risk of impairment. 

intanGib lE  as sE ts 

Intangible assets consist of trade name, contract backlog, and 
favorable lease terms. The trade name is not amortized, but is 
tested annually for impairment. Contract backlog is amortized 
over the expected backlog life based on projected future cash 
flows of approximately five to nine years. Favorable lease  
terms are amortized over the remaining contractual terms of 
approximately five years. 

lonG - livE d  as sE ts 

The Company reviews its long-lived assets, including property and 
equipment and intangible assets, for impairment whenever events 
or changes in circumstances indicate that the carrying amounts  
of the assets may not be fully recoverable. If the total of the 
expected undiscounted future net cash flows is less than the 
carrying amount of the asset, a loss is recognized for any excess 
of the carrying amount over the fair value of the asset. There were 
no impairment charges for fiscal 2012 or 2011. 

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45

 PMS CG11

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 Angle 53

Notes to Consolidated Financial Statements

Income  Ta xe s 

share - Base d  payme nTs 

The Company provides for income taxes as a “C” corporation  
on income earned from operations. The Company is subject to 
federal, state, and foreign taxation in various jurisdictions. 

Deferred tax assets and liabilities are recorded to recognize  
the expected future tax benefits or costs of events that have 
been, or will be, reported in different years for financial statement 
purposes than for tax purposes. Deferred tax assets and 
liabilities are computed based on the difference between the 
financial statement carrying amount and tax basis of assets and 
liabilities using enacted tax rates and laws for the years in which 
these items are expected to reverse. If management determines 
that some portion or all of a deferred tax asset is not “more likely 
than not” to be realized, a valuation allowance is recorded as a 
component of the income tax provision to reduce the deferred tax 
asset to an appropriate level in that period. In determining the 
need for a valuation allowance, management considers all positive 
and negative evidence, including historical earnings, projected 
future taxable income, future reversals of existing taxable 
temporary differences, taxable income in prior carryback periods, 
and prudent, feasible tax-planning strategies. 

The Company periodically assesses its tax positions for all 
periods open to examination by tax authorities based on the 
latest available information. Where it is not more likely that not 
that the Company’s tax position will be sustained, the Company 
records its best estimate of the resulting tax liability and interest 
in the consolidated financial statements. These uncertain tax 
positions are recorded as a component of income tax expense. 
As uncertain tax positions in periods open to examination are 
closed out, or as the assessment of the position is changed, the 
resulting change is reflected in the recorded liability and income 
tax expense. Penalties and interest recognized related to the 
reserves for uncertain tax positions are recorded as a component 
of income tax expense. 

compre he n sIve  Income 

Comprehensive income is the change in equity of a business 
enterprise during a period from transactions and other events 
and circumstances from nonowner sources. Comprehensive 
income is presented in the consolidated statements of 
comprehensive income. Accumulated other comprehensive losses 
as of March 31, 2012 and 2011 consisted of unrealized losses 
on the Company’s defined and postretirement benefit plans. 

Share-based payments to employees are recognized in the 
consolidated statements of operations based on their grant  
date fair values with the expense recognized over the vesting 
period. Share-based payments to employees are subject to 
graded vesting schedules and are recognized in the consolidated 
statements of operations based on their grant date fair values 
with the expense recognized on an accelerated basis. The 
Company uses the Black-Scholes option-pricing model to 
determine the fair value of its awards at the time of the grant. 

de f Ine d  B e ne f IT  pl an  and  oThe r  posTre TIre me nT 

B e ne f ITs 

The Company recognizes the underfunded status of pension and 
other postretirement benefit plans on the consolidated balance 
sheets. Gains and losses, prior service costs and credits, and any 
remaining transition amounts that have not yet been recognized 
through net periodic benefit cost are recognized in accumulated 
other comprehensive income, net of tax effects, and will continue 
to be amortized as a component of net periodic cost. The 
measurement date, the date at which the benefit obligations and 
plan assets are measured, is the Company’s fiscal year end. 

se lf - f unde d  me dIcal  pl an s 

The Company maintains self-funded medical insurance. Self-
funded plans include a health maintenance organization, preferred 
provider organization, point of service, qualified point of service, 
and traditional choice. Further, self-funded plans also include 
prescription drug and dental benefits. The Company records an 
incurred but unpaid claim liability in the accrued compensation 
and benefits line of the consolidated balance sheets for self-
funded plans based on an actuarial valuation. Data that drives 
this estimate is primarily based on claims and enrollment data 
provided by a third party valuation firm for medical and pharmacy 
related costs. 

de f e rre d  compe n saTIon  pl an 

The Company accounts for its deferred compensation plan in 
accordance with the terms of the underlying plan agreement. To 
the extent the terms of the contract attribute all or a portion of 
the expected future benefit to an individual year of the employee’s 
service, the cost of the benefits are recognized in that year. 
Therefore, the Company estimates the cost of future benefits that 
are expected to be paid and expenses the present value of those 
costs in the year as services are provided. 

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Fair  Value  Me asure Me nts 

The fair value of the Company’s cash and cash equivalents, trade 
accounts receivable and accounts payable, approximates its 
carrying value at March 31, 2012 and 2011 because of the short-
term nature of these amounts. The fair value of the Company’s 
debt instruments approximates its carrying value at March 31, 
2012 and 2011. The fair value of debt is determined based on 
interest rates available for debt with terms and maturities similar 
to the Company’s existing debt arrangements. 

rece nt  accounting  Pronounce Me nts 

whether it is necessary to perform the two-step goodwill 
impairment test described in Topic 350. The guidance is effective 
for interim and annual goodwill impairment tests performed for 
fiscal years beginning after December 15, 2011, with early 
adoption permitted. The Company elected early adoption effective 
as of our measurement date, January 1, 2012. Based on our 
qualitative assessment at January 1, 2012, we believe that it was 
not more likely than not that the fair value of our reporting unit 
was less than the carrying amount. Accordingly, the Company 
concluded a two-step impairment test is not necessary. 

During the fiscal year ended March 31, 2012, the Company 
adopted the following accounting pronouncements, none of which 
had a material impact on the Company’s consolidated financial 
statements: 

Other recent accounting pronouncements issued by the FASB 
during fiscal 2012 and through the filing date did not and are not 
believed by management to have a material impact on the 
Company’s present or future consolidated financial statements. 

In June 2011, the Financial Accounting Standards Board, or FASB, 
issued Accounting Standards Update 2011-05, Presentation of 
Comprehensive Income, which amends the presentation options 
in Accounting Standards Codification Topic 220, Comprehensive 
Income. This guidance requires companies to present the 
components of net income and other comprehensive income 
either as one continuous statement or as two consecutive 
statements. It eliminates the option to present components of 
other comprehensive income as part of the statement of changes 
in stockholders’ equity. The guidance does not change the items 
which must be reported in other comprehensive income, how  
such items are measured, or when they must be reclassified to 
net income. The guidance is effective for interim and annual 
periods beginning after December 15, 2011, with early adoption 
permitted. As this guidance impacts presentation only, it has  
had no effect on the Company’s financial condition, results of 
operations, or cash flows. The Company elected early adoption 
effective June 30, 2011 using the two-statement approach. 

In September 2011, the FASB issued Accounting Standards 
Update 2011-08, Testing Goodwill for Impairment, which amends 
Topic 350, Intangibles – Goodwill and Other. This guidance 
permits an entity to first assess qualitative factors to determine 
whether it is more likely than not that the fair value of a reporting 
unit is less than its carrying amount as a basis for determining 

3.  Earnings Per Share

The Company computes basic and diluted earnings per share 
amounts based on net income for the periods presented. The 
Company uses the weighted average number of common shares 
outstanding during the period to calculate basic earnings per 
share, or EPS. Diluted EPS is computed similar to basic EPS, 
except the weighted average number of shares outstanding is 
increased to include the dilutive effect of outstanding common 
stock options and other stock-based awards. 

The Company currently has outstanding shares of Class A 
Common Stock, Class B Non-Voting Common Stock, Class C 
Restricted Common Stock, and Class E Special Voting Common 
Stock. Class E Special Voting Common Stock shares are not 
included in the calculation of EPS as these shares represent 
voting rights only and are not entitled to participate in dividends 
or other distributions. Unvested Class A Restricted Common 
Stock and unvested Class C Restricted Common Stock holders 
are entitled to participate in dividends or other distributions. 
These unvested shares participated in the payment of the 
Company’s dividend declared and paid in the fourth quarter of 
fiscal 2012, and as such, EPS is calculated using the two-class 
method, whereby earnings are reduced by the dividends declared 
and paid to the restricted shareholders. 

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A reconciliation of the income used to compute basic and diluted EPS for the periods presented are as follows: 

Fiscal Year Ended March 31,

Earnings for basic computations
Weighted-average Class A Common Stock outstanding
Weighted-average Class B Non-Voting Common Stock outstanding
Weighted-average Class C Restricted Common Stock outstanding

Total weighted-average common shares outstanding for basic computations

Earnings for diluted computations

Dilutive stock options and restricted stock

2012

2011

2010

$238,761
125,894,644
2,791,917
1,459,128

130,145,689
$238,761
10,666,323

$84,694
109,511,290
2,939,387
2,028,270

114,478,947
$84,694
12,969,753

$25,419
102,099,180
2,350,200
2,028,270

106,477,650
$25,419
9,750,730

Average number of common shares outstanding for diluted computations

140,812,012

127,448,700

116,228,380

Earnings per common share:

Basic

Diluted

$÷÷÷1.83

$÷÷0.74

$÷÷0.24

$÷÷÷1.70

$÷÷0.66

$÷÷0.22

4.  Restructuring Charge 

5.  Goodwill and Intangible Assets 

In the fourth quarter of fiscal 2012, the Company finalized a cost 
restructuring plan to reduce certain personnel and infrastructure 
costs. This plan was implemented in response to continued 
budget constraints and uncertainty in the industry and to provide 
funds to increase resources dedicated to growth areas across the 
Company’s markets. As part of this cost restructuring plan, the 
Company reduced overall headcount by approximately 2%, with a 
higher percentage of reductions in the senior ranks. The Company 
incurred an associated restructuring charge of $15.7 million 
pretax in the three months ended March 31, 2012 relating to the 
one-time termination benefits. The entire amount of this charge 
will result in future cash expenditures. 

The following table details the activity and balance of the 
restructuring liability for the year ended March 31, 2012: 

Balance as of April 1, 2011

Restructuring costs
Cash payments

Balance as of March 31, 2012

Amounts contained in balance sheet
Accrued compensation and benefits

Total

Restructuring Charge

–
$15,660
(4,518)

$11,142

$11,142

$11,142

Goodwill 

As of March 31, 2012 and 2011, goodwill was $1,188.0 million 
and $1,163.5 million, respectively. The increase in the carrying 
amount of goodwill is primarily attributable to the increase in  
the deferred payment obligation as a result of the release of 
approximately $35.0 million of reserves for uncertain tax 
positions, offset by a $10.7 million reduction to goodwill related to 
the sale of the Company’s state and local transportation business. 

On December 31, 2011, the Company adopted new Goodwill 
impairment guidance whereby the Company performed a 
qualitative assessment of whether the fair value of the reporting 
unit was less than the carrying value of equity. In making this 
assessment the Company considered all relevant events and 
circumstances. These include, but are not limited to 
macroeconomic conditions, industry, and market considerations 
and the reporting unit’s overall financial performance. Based on 
the qualitative assessment at January 1, 2012, the Company 
believes that it was not likely (i.e., a likelihood of more than 50 
percent) that the fair value of the reporting unit was less than the 
carrying amount. During the fiscal years ended March 31, 2012, 
2011 and 2010, the Company did not record any goodwill 
impairment. Further, the Company does not consider any of the 
goodwill at risk of impairment. 

The accrued amounts related to the restructuring charge will be 
paid through fiscal 2013. 

The Company evaluated whether some portion of the restructuring 
charge incurred above is recoverable under our cost-reimbursable 
contracts, which resulted in additional revenue of $4.5 million 
recognized in the fourth quarter of fiscal 2012. 

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IntangIb le  as se ts 

Intangible assets consisted of the following: 

Amortizable intangible assets:

Contract backlog
Favorable leases

Total
Unamortizable intangible assets:

Trade name

Total

gross Carrying Value

accumulated 
amortization

net Carrying Value

Gross Carrying Value

as of March 31, 2012

As of March 31,2011

Accumulated 
Amortization

Net Carrying Value

$160,615
2,800

$127,265
2,516

$÷33,350
284

$160,800
2,800

$111,330
2,232

$÷49,470
568

$163,415

$129,781

$÷33,634

$163,600

$113,562

$÷50,038

$190,200

$÷÷÷÷÷«–

$190,200

$190,200

$÷÷÷÷÷«–

$190,200

$353,615

$129,781

$223,834

$353,800

$113,562

$240,238

The Company performed an annual impairment test of the trade 
name as of January 1, 2012 and 2011, noting no impairment. 

7.  Property and Equipment, Net 

The components of property and equipment, net were as follows: 

Amortization expense for fiscal 2012, fiscal 2011, and fiscal 
2010, was $16.4 million, $28.6 million, and $40.6 million, 
respectively. There were no intangible assets prior to the Merger 
Transaction. The following table summarizes the estimated annual 
amortization expense for future periods indicated below: 

March 31,

Furniture and equipment
Computer equipment
Software
Leasehold improvements

For the Fiscal Year Ending March 31,

2013
2014
2015
2016
2017
Thereafter

$12,509
8,450
4,225
4,225
4,225
–

$33,634

6.  Accounts Receivable, Net 

Accounts receivable, net consisted of the following: 

March 31,

Current:

Accounts receivable—billed
Accounts receivable—unbilled
Allowance for doubtful accounts

Accounts receivable, net
Long-term:

2012

2011

$÷«436,314
641,800
(799)

$÷«466,688
645,664
(1,348)

1,077,315

1,111,004

2012

2011

$«131,461
49,602
33,248
144,528

358,839
(167,760)

$«111,513
58,163
28,583
113,266

311,525
(138,095)

Total
Less: Accumulated depreciation and amortization

Property and equipment, net

$«191,079

$«173,430

Property and equipment, net, includes $13.2 million and 
$14.7 million of internally developed software, net of depreciation 
as of March 31, 2012 and 2011, respectively. Depreciation and 
amortization expense relating to property and equipment for  
fiscal 2012, fiscal 2011, and fiscal 2010 was $58.8 million, 
$52.0 million, and $55.2 million, respectively. During fiscal  
2012, the Company reduced the gross cost and accumulated 
depreciation and amortization by $35.7 million for zero net book 
value assets deemed no longer in service. 

8.  Accounts Payable and Other Accrued Expenses 

Accounts payable and other accrued expenses consisted of the 
following: 

Unbilled receivables related to retainage and 

holdbacks

24,163

17,075

Total accounts receivable, net

$1,101,478

$1,128,079

March 31,

Vendor payables
Accrued expenses
Other

2012

2011

$288,377
154,640
934

$279,801
123,863
2,646

The Company recognized a provision for doubtful accounts 
(including certain unbilled reserves) of $2.7 million, $230,000, 
and $1.4 million for fiscal 2012, fiscal 2011, and fiscal 2010, 
respectively. Long-term unbilled receivables related to retainage, 
holdbacks, and long-term rate settlements to be billed at contract 
closeout are included in non-current assets as accounts 
receivable in the accompanying consolidated balance sheets. 

Total accounts payable and other accrued 

expenses

$443,951

$406,310

Accrued expenses consisted primarily of the Company’s reserve 
related to potential cost disallowance in conjunction with 
government audits. Refer to Note 19 for further discussion of  
this reserve. 

Fiscal Year 2012 Report

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9.  Accrued Compensation and Benefits 

Accrued compensation and benefits consisted of the following: 

A reconciliation of the principal balance of the DPO to the amount 
recorded in the consolidated balance sheets for the periods 
presented are as follows: 

March 31,

Bonus
Retirement
Vacation
Other

2012

2011

March 31,

$÷83,464
86,723
143,154
44,531

$136,503
93,826
133,643
33,024

Deferred payment obligation
Indemnified pre-acquisition uncertain  

tax positions
Accrued interest

Amount recorded in the consolidated  

balance sheets

2012

2011

$«80,000

$«80,000

(17,543)
681

(52,743)
10,904

$«63,138

$«38,161

Total accrued compensation and benefits

$357,872

$396,996

10.  Deferred Payment Obligation 

In connection with the Merger Transaction, on July 31, 2008  
the Company established a DPO of $158.0 million, payable  
by 8.5 years after the Closing Date, less any settled claims. 
Pursuant to the Merger Agreement, $78.0 million of the 
$158.0 million DPO was required to be paid in full to the selling 
shareholders. On December 11, 2009, in connection with the 
Recapitalization Transaction, $100.4 million was paid to the 
selling shareholders, of which $78.0 million was the repayment 
of that portion of the DPO, with approximately $22.4 million 
representing accrued interest. 

The remaining $80.0 million is available to indemnify the 
Company for certain pre-acquisition tax contingencies, related 
interest and penalties, and other matters pursuant to the Merger 
Agreement. Any amounts remaining after the settlement of claims 
will be paid out to the selling shareholders. As of March 31, 2012 
and 2011, the Company has recorded $55.3 million and 
$90.5 million, respectively, for pre-acquisition uncertain tax 
positions, of which approximately $17.5 million and $52.7 million, 
respectively, may be indemnified under the remaining available 
DPO. During fiscal 2012, the Company favorably settled 
$35.0 million of its pre-acquisition uncertain tax positions, 
thereby reducing the estimated amount to be indemnified under 
the remaining available DPO and increasing the DPO amount to be 
paid to the selling shareholders. Accordingly, the $63.1 million 
and $38.2 million DPO balance recorded as of March 31, 2012 
and 2011, respectively, within other long-term liabilities in the 
accompanying consolidated balance sheets, represents the 
residual balance estimated to be paid to the selling shareholders 
based on consideration of contingent tax claims, accrued interest 
and other matters. Interest is accrued at a rate of 5% per six-
month period on the unpaid DPO balance, net of any settled 
claims or payments, which was $80.0 million as of March 31, 
2012 and 2011. 

On February 29, 2012, the Company paid $19.4 million of accrued 
interest to the selling shareholders. 

11.  Debt 

Debt consisted of the following: 

March 31,

2012

2011

Interest  
Rate

Outstanding 
Balance

Interest  
Rate

Outstanding 
Balance

Senior secured credit agreement

Tranche A Loans
Tranche B Loans

2.49%
3.75%

$472,870
492,555

2.81%
4.00%

$497,185
497,143

Total
Current portion of long-term debt

965,425
(42,500)

994,328
(30,000)

Long-term debt, net of  

current portion

$922,925

$964,328

The Company maintains a Senior Secured Agreement, as 
amended, with a syndicate of lenders. In connection with the 
Refinancing Transaction, the Senior Secured Agreement was 
amended and restated effective February 3, 2011 to amend the 
term loan facilities and increase the Company’s revolving credit 
facility. The Senior Secured Agreement, as amended, provides 
for $1.0 billion in term loans ($500.0 million of Tranche A Loans 
and $500.0 million of Tranche B Loans) and a $275.0 million 
revolving credit facility. The loans under the Senior Secured 
Agreement, as amended, are secured by substantially all of the 
Company’s assets. 

The Senior Secured Agreement, as amended, requires quarterly 
principal payments of 1.25% of the stated principal amount of 
the Tranche A Loans, with annual incremental increases to 
1.875%, 2.50%, 3.125%, and 16.25%, prior to the Tranche A 
Loans maturity date of February 3, 2016, and 0.25% of the 
stated principal amount of the Tranche B Loans, with the 
remaining balance payable on the Tranche B Loans maturity date 
of August 3, 2017. Both these stated principal repayment 
schedules are reflected in the table below. The revolving credit 
facility matures on July 31, 2014, at which time any outstanding 
principal balance is due in full.

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The following table summarizes required future debt principal repayments: 

Payments Due By March 31,

Tranche A Loans
Tranche B Loans

Total

Total

475,000
495,000

2013

37,500
5,000

2014

50,000
5,000

2015

62,500
5,000

2016

325,000
5,000

2017

–
5,000

Thereafter

–
470,000

$970,000

$42,500

$55,000

$67,500

$330,000

$5,000

$470,000

At the Company’s option, the interest rate on borrowings under 
the Senior Credit Facilities may be based on the Eurocurrency 
rate or the alternate base rate, or ABR, plus, in each case, an 
applicable margin, subject to the Eurocurrency rate and ABR 
being no lower than 1.00% or 2.00%, respectively, in the case of 
Tranche B Loans. Subject to a leveraged based pricing grid, the 
applicable margins on Tranche A Loans range from 2.00% to 
2.75% with respect to Eurocurrency loans, or 1.00% to 1.75% with 
respect to ABR loans. The applicable margins on Tranche B Loans 
will be 3.00% with respect to Eurocurrency loans, or 4.00% with 
respect to ABR loans, stepping down, in each case to 2.75% and 
3.75%, respectively, when the total leverage ratio is less than or 
equal to 1.75 to 1.00. The revolving credit facility margin and 
commitment fee are subject to the leveraged based pricing grid, 
set forth in the Senior Secured Agreement. 

On March 6, 2012, for the Tranche A Loans, the Company entered 
into a 1-month LIBOR to lock in the all-in rate at 2.49%, which 
consists of the 2.25% margin plus 0.24%. On February 3, 2012, 
for the Tranche B Loans, the Company entered into a 6-month 
LIBOR to lock in the all-in rate of 4.00%, which consists of the 
1.00% floor plus the 3.00% margin. The Tranche B margin was 
reduced to 2.75% upon the submission of our December 31, 
2011 financial statements to our lenders on February 13, 2012. 
The Company’s leverage ratio qualified for a lower margin effective 

on the date of lender packet submission to our lenders. As a 
result, the all-in rate was reduced to 3.75% effective February 13, 
2012. Depending on market conditions, Tranche A Loans and 
Tranche B Loans will reprice under the most appropriate LIBOR 
term. Currently, the Tranche B Loans do not have a variable rate 
as the floor has not been exceeded. 

During fiscal 2012, interest payments of $14.4 million and 
$20.2 million were made for Tranche A Loans and Tranche B 
Loans, respectively. During fiscal 2011, interest payments of 
$3.9 million, $37.0 million, $19.1 million, $49.9 million, and 
$46,000 were made for Tranche A Loans, Tranche B Loans, 
Tranche C Loans, the Mezzanine Term Loan, and the revolving 
credit facility, respectively. As of March 31, 2012 and 2011, no 
amounts were outstanding on the revolving credit facility. 

In addition to the Refinancing Transaction, the Company made 
optional repayments on the Senior Credit Facilities and the 
mezzanine credit facility during fiscal 2011. In accordance with 
the terms of the Mezzanine Credit Agreement, the Company  
also paid prepayment penalties of 3.00% of the respective 
principal repayment amounts. In addition, the Company wrote-off 
ratable portions of debt issuance costs, or DIC, and original  
issue discount, or OID, associated with each repayment on  
the Senior Credit Facilities and the mezzanine credit facility. 

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These amounts were reflected in other, net in the accompanying consolidated statements of operations. The refinancing transaction and 
optional repayments on the Senior Credit Facilities and the mezzanine credit facility, and the associated prepayment penalties and 
write-off of DIC and OID during fiscal 2011 were as follows: 

Date

February 3, 2011

December 21, 2010*
November 26, 2010*
August 2, 2010

Term Facility

Tranches A, B, and C Loans
Mezzanine
Mezzanine
Mezzanine
Mezzanine

Principal  
Payment

$1,021,463
222,076
32,494
210,430
85,000

Prepayment  
Penalties

$÷÷÷÷«–
6,662
975
6,313
2,550

Write-Off  
of DIC

$11,374
8,287
1,229
8,022
3,359

Write-Off  
of OID

$÷6,432
1,768
262
1,712
732

Total  
Expense

$17,806
16,717
2,466
16,047
6,641

$1,571,463

$16,500

$32,271

$10,906

$59,677

* The December 21, 2010 and November 26, 2010 repayments and prepayment penalties were paid with net proceeds from the sale of shares of the Company’s Class A Common Stock.

The total outstanding debt balance is recorded in the accompanying consolidated balance sheets, net of unamortized discount of 
$4.6 million and $5.7 million as of March 31, 2012 and 2011, respectively. 

The Senior Secured Agreement, as amended, requires the maintenance of certain financial and non-financial covenants. As of March 31, 
2012, the Company was in compliance with all of its covenants. 

12.  Deferred Financing Costs 

A reconciliation of the beginning and ending amount of DIC for the 
periods presented are as follows: 

March 31,

Beginning of year
Amortization
Write-off related to optional debt repayments
Additional DIC related to February 2011 

Refinancing Transaction

End of year

2012

2011

$20,973
(4,783)
–

$«52,042
(6,990)
(32,271)

–

8,192

$16,190

$«20,973

Costs incurred in connection with the February 2011 Refinancing 
Transaction were $12.5 million, of which $8.2 million was recorded 
as other long-term assets and will be amortized and reflected in 
interest expense in the consolidated statements of operations 
over the lives of the loans. Amortization of these costs will be 
accelerated to the extent that any prepayment is made on the 
Senior Credit Facilities. The remaining amount of $4.3 million, 
which was not deferred, was recorded as general and administrative 
expenses in the consolidated statements of operations. 

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Absent any prepayment accelerations of DIC or the effect of changes in interest rates, the following table summarizes the estimated 
annual amortization expense of DIC using the effective interest rate method, as a component of interest expense, for the future periods 
indicated below: 

Total

8,022
5,003
3,165

2013

2,504
879
1,356

2014

2,327
903
1,356

2015

2,077
929
453

2016

1,114
960
–

2017

–
987
–

$16,190

$4,739

$4,586

$3,459

$2,074

$987

Thereafter

–
345
–

$345

DIC Amortization Expense 

Payments Due By March 31,

Tranche A Loans
Tranche B Loans
Revolver

Total

13.  Income Taxes 

The components of income tax expense were as follows: 

Fiscal Year Ended March 31, 

2012

2011

2010

Current

U.S. Federal
State and local

Total current

Deferred

U.S. Federal
State and local

Total deferred

Total

$÷11,893
17,241

$«(4,880)
5,487

$÷2,664
1,074

29,134

607

3,738

71,683
3,102

40,290
2,473

18,004
1,833

74,785

42,763

19,837

$103,919

$43,370

$23,575

Significant components of the Company’s net deferred income tax 
(liability) asset were as follows: 

March 31,

2012

2011

Deferred income tax assets:

Accrued expenses
Stock-based compensation
Pension and postretirement insurance
Property and equipment
Net operating loss carryforwards
Capital loss carryforward
AMT
Deferred rent and tenant allowance
Other

Total gross deferred income taxes
Less: Valuation allowance

$÷61,651
57,286
26,799
5,305
1,407
36,335
–
19,529
9,985

218,297
(36,335)

$÷53,675
56,114
22,785
31,982
57,124
42,379
8,353
18,101
12,440

302,953
(42,379)

A reconciliation between income tax computed at the U.S. federal 
statutory income tax rate to income tax expense from operations 
are as follows: 

Fiscal Year Ended March 31, 

2012

2011

2010

Deferred income tax liabilities:

Unbilled receivables
Intangible assets
Debt issuance costs
Other

138,510
87,923
4,881
2,351

138,667
94,789
6,926
–

Total net deferred income tax assets

181,962

260,574

Income tax expense computed at 

U.S. statutory rate (35%)

Increases (reductions)  

resulting from:
Changes in uncertain tax 

positions

State income taxes, net of the 

federal tax benefit

Meals and entertainment
Release of Valuation Allowance
Gain on sale of state and local 

transportation business

Other

Income tax expense from 

operations

$120,356

$«44,822

$17,148

Total deferred tax liabilities

233,665

240,382

Net deferred income tax (liability) asset

$«(51,703)

$÷20,192

(32,528)

(10,142)

–

13,431
2,177
(5,211)

3,772
1,922

6,039
2,684
–

–
(33)

2,913
2,552
–

–
962

$103,919

$«43,370

$23,575

Deferred tax balances reflect the impact of temporary differences 
between the carrying amount of assets and liabilities and their tax 
basis and are stated at the tax rates expected to be in effect 
when taxes are actually paid or recovered. A valuation allowance 
is provided against deferred tax assets when it is more likely than 
not that some or all of the deferred tax asset will not be realized. 
In determining if the Company’s deferred tax assets are 
realizable, management considers all positive and negative 
evidence, including the history of generating book earnings, future 
reversals of existing taxable temporary differences, projected 
future taxable income, as well as any tax planning strategies.  

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Notes to Consolidated Financial Statements

The Company recognized a valuation allowance of $36.3 million 
and $42.4 million as of March 31, 2012 and 2011, respectively, 
against the deferred tax asset associated with the capital loss 
carryforward, of equal amounts for the respective periods. The 
capital loss carryforward is scheduled to expire on March 31, 
2013, at which time the associated valuation allowance is 
expected to be released. For all other deferred tax assets, the 
Company believes it is more likely than not that the results of 
future operations will generate sufficient taxable income to realize 
these deferred tax assets. 

At March 31, 2011, the Company had approximately $148.8 million 
of net operating loss, or NOL, carryforwards. As of March 31, 2012, 
the Company has fully utilized its NOL carryforward as it relates to 
the U.S. Federal tax benefit. A remaining $2.2 million of State 
NOL carryforward remains as of March 31, 2012, which consists 
of the California NOL carryforward that the Company anticipates 
utilizing by March 31, 2013. The Company believes that it is more 
likely than not that the company will generate sufficient taxable 
income to fully realize the tax benefit of our State NOL carryforwards 
when the statute expires in 2028. 

Unce r tain  ta x  Position s 

The Company maintains reserves for uncertain tax positions 
related to tax benefits recognized in prior years. These reserves 
involve considerable judgment and estimation and are evaluated 
by management based on the best information available including 
changes in tax regulations and other information. As of March 31, 
2012 and 2011, the Company has recorded $55.3 million and 
$90.5 million, respectively, of reserves for uncertain tax positions, 
of which approximately $17.5 million and $52.7 million, respectively, 
may be indemnified under the remaining available DPO. 

Included in the balance of reserves for uncertain tax positions  
at March 31, 2012 and 2011 are potential tax benefits of 
$55.0 million and $77.3 million, respectively, that, if recognized, 
would impact the effective tax rate. A reconciliation of the 
beginning and ending amount of potential tax benefits for the 
periods presented are as follows: 

March 31,

Beginning of year
Federal benefit from change in reserve
Settlements with taxing authorities
Lapse of statute of limitations

End of year

2012

2011

$«77,304
1,036
(14,399)
(9,046)

$85,982
–
(129)
(8,549)

$«54,895

$77,304

For the fiscal year ended March 31, 2012, the Company’s 
reserves for uncertain tax positions decreased primarily as a 
result of a $24.0 million release of reserves for uncertain tax 
positions and related interest and penalties, due to the 
settlement of the Company’s Internal Revenue Service, or IRS, 
audit for fiscal years 2004, 2005, and 2006, and an $11.0 million 
release of federal income tax reserves and related interest and 
penalties due to a lapse in the statute of limitations for the tax 
year ended March 31, 2008. 

The Company recognized accrued interest and penalties related 
to the reserves for uncertain tax positions in the income tax 
provision. Included in the total reserve for uncertain tax positions 
are accrued penalties and interest of approximately $387,000 
and $13.2 million at March 31, 2012 and 2011, respectively. 

The Company settled its IRS audit for fiscal years 2004, 2005, 
and 2006 during the second quarter of fiscal 2012. The IRS 
adjusted the Company’s research credit claims for the audit 
years. The adjustments did not result in a material change to the 
Company’s financial position. Due to the federal audit settlement, 
the Company released approximately $24.0 million of reserves  
for uncertain tax positions. The Company is also subject to taxes 
imposed by various taxing authorities including state and foreign 
jurisdictions. Tax years 2009 forward that remain open and 
subject to examination related to state and foreign jurisdictions 
are not considered to be material or will be indemnified under  
the merger agreement. Additionally, due to statute of limitations 
expirations and potential audit settlements, it is reasonably 
possible that $32.9 million of the reserves recorded on 
previously recognized tax benefits may be effectively settled  
by March 31, 2013. 

14.  Employee Benefit Plans 

De f ine D  contrib Ution  Pl an 

The Company sponsors the Employees’ Capital Accumulation 
Plan, or ECAP, which is a qualified defined contribution plan  
that covers eligible U.S. and international employees. ECAP 
provides for distributions, subject to certain vesting provisions,  
to participants by reason of retirement, death, disability, or 
termination of employment. Total expense under ECAP for  
fiscal 2012, fiscal 2011, and fiscal 2010 was $235.4 million, 
$228.6 million, and $210.3 million, respectively, and the 
Company-paid contributions were $242.5 million, $223.7 million, 
and $196.3 million, respectively. 

54 Booz Allen Hamilton Holding Corporation

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Notes to Consolidated Financial Statements

De f ine D  B e ne f it  Pl an  anD  Othe r  POstre tire me nt   

B e ne f it  Pl an s 

The Company maintains and administers a defined benefit 
retirement plan and a postretirement medical plan for current, 
retired, and resigned officers. 

The Company established a non-qualified defined benefit plan for 
all Officers in May 1995, or Retired Officers’ Bonus Plan, which 
pays a lump-sum amount of $10,000 per year of service as an 
Officer, provided the Officer meets retirement vesting requirements. 
The Company also provides a fixed annual allowance after 
retirement to cover financial counseling and other expenses. The 
Retired Officers’ Bonus Plan is not salary related, but rather is 
based primarily on years of service. 

In addition, the Company provides postretirement healthcare 
benefits to former Officers under a medical indemnity insurance 
plan, with premiums paid by the Company. This plan is referred  
to as the Officer Medical Plan. 

The Company recognizes a liability for the defined benefit plans’ 
underfunded status, measures the defined benefit plans’ 
obligations that determine its funded status as of the end of the 
fiscal year, and recognizes as a component of accumulated other 
comprehensive income the changes in the defined benefit plans’ 
funded status that are not recognized as components of net 
periodic benefit cost. 

The components of net postretirement medical expense for the 
Officer Medical Plan were as follows: 

Fiscal Year Ended March 31, 

2012

2011

2010

Service cost
Interest cost

Total postretirement medical 

expense

$3,912
2,987

$3,363
2,569

$2,682
2,269

$6,899

$5,932

$4,951

The weighted-average discount rate used to determine the year-
end benefit obligations were as follows: 

Fiscal Year Ended March 31, 

Officer Medical Plan
Retired Officers’ Bonus Plan

2012

5.00%
5.00%

2011

5.75%
5.75%

2010

5.75%
5.75%

Assumed healthcare cost trend rates for the Officer Medical Plan 
at March 31, 2012 and 2011 were as follows: 

Pre-65 initial rate

Healthcare cost trend rate assumed for next year
Rate to which the cost trend rate is assumed to decline 

(the ultimate trend rate)

Year that the rate reaches the ultimate trend rate

2012

8.0%

5.0%
2019

2011

7.5%

5.0%
2018

Assumed healthcare cost trend rates have a significant effect on 
the amounts reported for the healthcare plans. A one-percentage-
point change in assumed healthcare cost trend rates calculated 
as of March 31, 2012 would have the following effects: 

Effect on total of service and interest cost
Effect on postretirement benefit obligation

1% Increase

1% Decrease

1,182,883
10,087,560

(961,289)
(8,192,956)

Total pension expense, consisting of service and interest, 
associated with the Retired Officers’ Bonus Plan was $868,000, 
$864,000, and $800,000 for fiscal 2012, fiscal 2011, and fiscal 
2010, respectively. Benefits paid associated with the Retired 
Officers’ Bonus Plan were $1.2 million, $647,000, and $300,000 
for fiscal 2012, fiscal 2011, and fiscal 2010, respectively. The 
end-of-period benefit obligation of $4.6 million and $5.2 million 
as of March 31, 2012 and 2011, respectively, is included in 
postretirement obligations within other long-term liabilities in the 
accompanying consolidated balance sheets. 

Accumulated other comprehensive loss as of March 31, 2012, 
includes unrecognized net actuarial loss of $5.5 million, net of 
taxes of $2.2 million, that have not yet been recognized in net 
periodic pension cost for the Retired Officers’ Bonus Plan and 
the Officer Medical Plan. Accumulated other comprehensive loss 
as of March 31, 2011, includes unrecognized net actuarial loss 
of $2.7 million, net of taxes of $1.1 million, that have not yet 
been recognized in net periodic pension cost for the Retired 
Officers’ Bonus Plan and the Officer Medical Plan. 

The amounts in accumulated other comprehensive income 
expected to be recognized as components of net periodic cost in 
fiscal 2013 are $1.5 million of net loss, $0 of net prior service 
cost (credit), and $0 of net transition (asset) obligation. 

The changes in the benefit obligation, plan assets, and funded 
status of the Officer Medical Plan were as follows: 

Fiscal Year Ended March 31, 

2012

2011

2010

Benefit obligation,  

beginning of the year

Service cost
Interest cost
Actuarial loss
Benefits paid

Benefit obligation,  
end of the year

Changes in plan assets
Fair value of plan assets, 
beginning of the year
Employer contributions
Benefits paid

Fair value of plan assets,  

end of the year

$52,753
3,912
2,987
5,666
(1,733)

$45,455
3,363
2,569
3,053
(1,687)

$35,577
2,682
2,270
6,673
(1,747)

$63,585

$52,753

$45,455

$÷÷÷÷«–
1,733
(1,733)

$÷÷÷÷«–
1,687
(1,687)

$÷÷÷÷«–
1,747
(1,747)

$÷÷÷÷«–

$÷÷÷÷«–

$÷÷÷÷«–

Fiscal Year 2012 Report

55

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Notes to Consolidated Financial Statements

As of March 31, 2012 and 2011, the unfunded status of the 
Officer Medical Plan was $63.9 million and $52.8 million, 
respectively. 

The postretirement benefit liability for the Officer Medical Plan  
is included in other long-term liabilities in the accompanying 
consolidated balance sheets. 

F unde d  Statu S  For  de F ine d  B e ne F it  Pl an S 

Generally, annual contributions are made at such times and in 
amounts as required by law and may, from time to time, exceed 
minimum funding requirements. The Retired Officers’ Bonus Plan 
is an unfunded plan and contributions are made as benefits are 
paid, for all periods presented. As of March 31, 2012 and 2011, 
there were no plan assets for the Retired Officers’ Bonus Plan 
and therefore, the accumulated liability of $4.6 million and 
$5.2 million, respectively, is unfunded. The liability will be 
distributed in a lump-sum payment as each Officer retires.

The expected future medical benefit payments and contributions 
are as follows: 

For the Fiscal Year Ending March 31,

Officer Medical Plan Benefits

2013
2014
2015
2016
2017
2018–2022

$÷1,947
2,160
2,467
2,757
3,098
23,422

15.  Other Long-Term Liabilities 

Other long-term liabilities consisted of the following: 

March 31,

2012

2011

Deferred rent
Deferred compensation
Stock-based compensation
Deferred payment obligation
Postretirement obligation
Other

$÷49,716
22,440
27,721
63,138
68,225
5,713

$÷45,878
22,408
31,392
38,161
57,997
–

Total other long-term liabilities

$236,953

$195,836

In fiscal 2012 and 2011, the Company recorded a stock-based 
compensation liability of $36.7 million and $40.4 million, 
respectively, including $8.9 million and $9.0 million, respectively, 
expected to be paid within one year, related to the reduction in 

stock option exercise price associated with the December 2009 
dividend. Options vested and not yet exercised that would have 
had an exercise price below zero as a result of the dividend were 
reduced to one cent, with the remaining reduction to be paid in 
cash upon exercise of the options. Refer to Note 17 for further 
discussion of the December 2009 dividend. 

The Company maintains a deferred compensation plan, or EPP, 
established in January 2009, for the benefit of certain employees. 
The EPP allows eligible participants to defer all or a portion of 
their annual performance bonus, reduced by amounts withheld for 
the payment of taxes or other deductions required by law. The 
Company makes no contributions to the EPP, but maintains 
participant accounts for deferred amounts and interest earned. 
The amounts deferred into the EPP will earn interest at a rate of 
return indexed to the results of the Company’s growth as defined 
by the EPP. In each subsequent year, interest will be compounded 
on the total deferred balance. Employees must leave the money in 
the EPP until 2014. The deferred balance generally will be paid 
within 180 days of the final determination of the interest to be 
accrued for 2014, upon retirement, or termination. As of 
March 31, 2012 and 2011, the Company’s liability associated 
with the EPP was $22.4 million. 

16.  Stockholders’ Equity 

Stock  SPlit 

On September 21, 2010, the Company’s Board of Directors 
approved an amended and restated certificate of incorporation 
that was filed on November 8, 2010, thereby effecting a ten-for-
one stock split of all the outstanding shares of Class A Common 
Stock, Class B Non-Voting Common Stock, Class C Restricted 
Common Stock, and Class E Special Voting Common Stock. Par 
value for Class A Common Stock, Class B Non-Voting Common 
Stock, and Class C Restricted Common Stock remained at 
$0.01 par value per share. Par value for Class E Special Voting 
Stock was split ten-for-one to become $0.003 per share. All 
issued and outstanding common stock and stock options and 
per share amounts of the Company contained in the financial 
statements have been retroactively adjusted to reflect this stock 
split for all periods presented.

The amended and restated certificate of incorporation also 
eliminated the Class D Merger Rolling Common Stock and the 
Class F Non-Voting Restricted Common Stock. 

56 Booz Allen Hamilton Holding Corporation

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Notes to Consolidated Financial Statements

Common  StoCk 

E mployE E  StoCk  purChaSE  progr am 

Holders of Class A Common Stock, Class C Restricted Common 
Stock, and Class E Special Voting Common Stock are entitled to 
one vote for each share as a holder. The holders of the Voting 
Common Stock shall vote together as a single class. The holders 
of Class B Non-Voting Common Stock have no voting rights. 

When shares of Class B Non-Voting Common Stock or Class C 
Restricted Common Stock are sold on the open market, they 
become Class A Common Stock shares. During fiscal 2012, 
566,005 and 495,250 shares of Class B Non-Voting Common 
Stock and Class C Restricted Common stock, respectively, were 
sold and converted to Class A Common Stock shares. 

Class C Restricted Common Stock is restricted in that a holder’s 
shares vest as set forth in the Rollover Plan. Refer to Note 17 for 
further discussion of the Rollover Plan. 

Class E Special Voting Common Stock represents the voting 
rights that accompany the new options program. The new options 
program has a fixed vesting and exercise schedule to comply with 
IRS section 409(a). Upon exercise, the option will convert to 
Class A Common Stock, and the corresponding Class E Special 
Voting Common Stock will be repurchased by the Company and 
retired. Refer to Note 17 for further discussion of the new 
options program. 

Each share of common stock, except for Class E Special Voting 
Common Stock, is entitled to participate equally, when and if 
declared by the Board of Directors from time to time, such 
dividends and other distributions in cash, stock, or property from 
the Company’s assets or funds become legally available for such 
purposes subject to any dividend preferences that may be 
attributable to preferred stock that may be authorized. The 
Company’s ability to pay dividends to shareholders is limited  
as a practical matter by restrictions in the credit agreements 
governing the Senior Credit Facilities. 

The authorized and unissued Class A Common Stock shares are 
available for future issuance upon share option exercises, without 
additional stockholder approval. 

In connection with the Company’s initial public offering in 
November 2010, the Company established a tax qualified 
Employee Stock Purchase Plan, or ESPP, which is designed to 
enable eligible employees to periodically purchase shares  
of the Company’s Class A Common Stock up to an aggregate  
of 10,000,000 shares at a five percent discount from the fair 
market value of the Company’s common stock. The ESPP provides 
for quarterly offering periods, the first of which commenced on 
April 1, 2011. For the year ended March 31, 2012, 543,903 
Class A Common Stock shares were purchased by employees 
under the ESPP. 

SharE  rE purChaSE  progr am 

On December 12, 2011, the Board of Directors approved a 
$30.0 million share repurchase program, to be funded from  
cash on hand. A special committee of the Board of Directors was 
appointed to evaluate market conditions and other relevant 
factors and initiate repurchases under the program from time to 
time. The share repurchase program may be suspended, modified 
or discontinued at any time at the Company’s discretion without 
prior notice. As of March 31, 2012 no shares have been 
repurchased under the program. 

DiviDE nD 

On February 1, 2012, the Company’s Board of Directors 
authorized and declared a cash dividend in the amount of $0.09 
per share. On February 29, 2012, the Company paid dividends to 
stockholders of record at the close of business on February 13, 
2012 in the amount of $11.9 million. 

17.  Stock-Based Compensation 

The following table summarizes stock-based compensation 
expense recognized in the consolidated statements of operations: 

Fiscal Year Ended March 31, 

2012

2011

2010

Cost of revenue
General and administrative 

expenses

Total

$÷8,862

$14,073

$23,652

22,073

34,605

48,245

$30,935

$48,678

$71,897

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As of March 31, 2012 and 2011, there was $26.6 million and $40.6 million, respectively, of total unrecognized compensation cost 
related to unvested stock compensation agreements. The unrecognized compensation cost as of March 31, 2012 is expected to be 
fully amortized over the next 5.25 years. Absent the effect of accelerating stock compensation cost for any departures of employees 
who may continue to vest in their equity awards, the following tables summarizes the estimated annual compensation cost for the 
future periods indicated below (excludes any future awards): 

Officers’ Rollover Stock Plan
Equity Incentive Plan
Class A Restricted Common Stock

Total

3,919
18,441
4,255

2013

3,282
10,037
2,836

2014

637
4,982
1,201

2015

–
2,343
218

2016

–
895
–

2017

–
174
–

Total

$26,615

$16,155

$6,820

$2,561

$895

$174

Thereafter

–
10
–

$10

Total Unrecognized Compensation Cost

Of f ice rs’  rOllOve r  stOck  Pl an 

The Rollover Plan was adopted as a mechanism to enable the 
exchange by the Officers of the Company’s U.S. government 
consulting business who were required to exchange (and those 
commercial officers who elected to exchange subject to an 
aggregate limit) a portion of their previous equity interests in  
the Predecessor for equity interests in the Company. Among the 
equity interests that were eligible for exchange were common 
stock and stock rights, both vested and unvested. 

The stock rights that were unvested, but would have vested in 
2008, were exchanged for 2,028,270 shares of new Class C 
Restricted Common Stock, or Class C Restricted Stock, issued by 
the Company at an estimated fair value of $10.00 at August 1, 
2008. The aggregate grant date fair value of the Class C 
Restricted Stock issued for $20.3 million is being recorded as 
expense over the vesting period. Total compensation expense 
recorded in conjunction with this Class C Restricted Stock for 
fiscal 2012, fiscal 2011, and fiscal 2010 was $1.1 million, 
$3.9 million, and $7.1 million, respectively. As of March 31, 2012 
and 2011, unrecognized compensation cost related to the non-
vested Class C Restricted Stock was $371,000 and $1.4 million, 
respectively, and is expected to be recognized over 1.25 and 
2.25 years, respectively. For the fiscal years ended March 31, 
2012 and 2011, 1,755,870 and 988,980 cumulative shares of 
Class C Restricted Stock vested, respectively. At March 31, 2012 
and 2011, 3,971,730 shares of Class C Restricted Stock were 
authorized but unissued under the Plan. Notwithstanding the 
foregoing, Class C Restricted Stock was intended to be issued 
only in connection with the exchange process described above. 

In addition to the conversion of the stock rights that would  
have vested in 2008 to Class C Restricted Stock, new options, 
or New Options, were issued in exchange for old stock rights  
held by the Predecessor’s U.S. government consulting partners 
that were issued under the stock rights plan that existed for  
the Predecessor’s Officers prior to the closing of the Merger 
Transaction. The New Options were granted based on the 
retirement eligibility of the Officer. For the purposes of the New 
Options, there are two categories of Officers — retirement eligible 
and non-retirement eligible. New Options granted to retirement 
eligible Officers vest in equal annual installments on June 30, 
2009, 2010, and 2011.

The following table summarizes the exercise schedule for  
Officers who were deemed retirement eligible. Exercise schedules 
are based on original vesting dates applicable to the stock rights 
surrendered: 

As of June 30,

2009

2010

2011

2012

2013

2014

Percentage of New Options to be Exercised

Retirement Eligible:

Original vesting date of 

June 30, 2009

Original vesting date of 

June 30, 2010

Original vesting date of 

June 30, 2011

60%

–

–

20%

50%

–

20%

20%

20%

–

20%

20%

–

10%

30%

–

–

30%

Those individuals who were considered retirement eligible also 
were given the opportunity to make a one-time election to be 
treated as non-retirement eligible. The determination of retirement 
eligibility was made as of a fixed period of time and cannot be 
changed at a future date. 

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New Options granted to Officers who were categorized as non-
retirement eligible vested 50% on June 30, 2011, and will vest 
25% on June 30, 2012 and 2013. 

The following table summarizes the exercise schedule for Officers 
who were deemed non-retirement eligible. Exercise schedules are 
based on original vesting dates applicable to the stock rights 
surrendered: 

As of June 30,

2011

2012

2013

2014

2015

Percentage of New Options to be Exercised

Non-Retirement Eligible:

Original vesting date of  

June 30, 2011

Original vesting date of  

June 30, 2012

Original vesting date of  

June 30, 2013

20%

–

–

20%

25%

–

20%

25%

33%

20%

25%

33%

20%

25%

34%

If a holder’s employment with the Company were to terminate 
without cause, by reason of disability, or Company approved 
termination, these shares will continue to vest as if the holder 
continued to be employed as a retirement eligible or non-
retirement eligible employee, as the case may be. In the event 
that a holder’s employment is terminated due to death, any 
unvested New Options shall immediately vest in full. In the event 
of a holder’s termination of employment due to death, disability, 
or a Company approved termination, the Company may, in its sole 
discretion, convert all or a portion of unexercised New Options 
into the right to receive upon vesting and exercise, in lieu of 
Company common stock, a cash payment pursuant to a prescribed 
formula. The aggregate grant date fair value of the New Options 
issued of $127.1 million is being recorded as compensation 
expense over the vesting period. Total compensation expense 
recorded in conjunction with the New Options for the fiscal 2012, 
fiscal 2011, and fiscal 2010, was $11.2 million, $27.3 million, 
and $42.2 million, respectively. The total fair value of New 
Options vested during fiscal 2012 and 2011 was $10.4 million 
and $10.4 million, respectively. As of March 31, 2012 and 2011, 
unrecognized compensation cost related to the non-vested New 
Options was $3.5 million and $14.7 million, respectively, which is 
expected to be recognized over 1.25 and 2.25 years, respectively. 

As permitted under the terms of the Rollover Plan, the 
Compensation Committee, as Administrator of the Rollover Plan, 
authorized on June 3, 2011 the payment of withholding taxes  
not to exceed the minimum statutory withholding amount arising 
in connection with the exercise of Rollover Options through the 
surrender of shares of Class A common stock, issuable upon  
the exercise of such Rollover Options. The Company extended  
this offer to the holders of the Rollover Options to provide for  
an additional alternative to either paying the minimum required 
withholding tax arising in connection with the exercise of the 
Rollover Options from each holder’s existing personal funds or 
from the proceeds of the open market sale of a portion of the 
shares issuable upon the exercise of the Rollover Options.  The 
surrender program was limited to the Rollover Options that were 
required to be exercised between June 30, 2011 and 
September 15, 2011 and, for those holders who elected to 
participate, the trade date was August 12, 2011 for the exercise 
of the Rollover Options. As a result of this transaction, the 
Company repurchased 333,775 shares at $16.11 and recorded 
them as treasury shares at a cost of $5.4 million. 

Equit y  incE ntivE  Pl an 

The EIP was created in connection with the Merger Transaction 
for employees and directors of Holding. The Company created a 
pool of options, or EIP Options, to draw upon for future grants 
that would be governed by the EIP. All options under the EIP are 
exercisable, upon vesting, for shares of common stock of Holding. 
The grants of options under the EIP were as follows: 

Date of Grant

May 7, 2009
January 27, 2010
February 15, 2010
April 28, 2010
August 17, 2010
November 16, 2010
March 1, 2011
April 1, 2011
July 1, 2011
August 10, 2011
November 8, 2011
February 23, 2012

Number of  
Options Granted

Estimated  
Fair Value of 
Common Stock  
at Time of Grant

1,420,000
470,000
140,000
1,700,000
50,000
260,000
430,000
1,280,000
60,000
140,000
190,000
345,000

$11.81
11.49
11.49
12.80
16.85
17.00
18.50
18.29
19.08
16.07
16.30
18.34

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Stock options are granted at the discretion of the Board of 
Directors or its Compensation Committee and expire ten years 
from the date of the grant. Options generally vest over a five-
year period based upon required service and performance 
conditions. Starting on February 1, 2012, the Board of Directors 
or its Compensation Committee updated vesting conditions for 
stock options, whereby stock options only vest upon a required 
service condition. The Company calculates the pool of additional 
paid-in capital associated with excess tax benefits using the 
“simplified method.” 

The aggregate grant date fair value of the EIP Options issued 
during fiscal 2012, fiscal 2011, and fiscal 2010, was 
$18.5 million, $15.3 million, and $10.6 million, respectively, 
and is being recorded as expense over the vesting period. Total 
compensation expense recorded in conjunction with options 
outstanding under the EIP for fiscal 2012, fiscal 2011, and fiscal 
2010, was $12.7 million, $17.4 million, and $22.4 million, 
respectively. The total fair value of EIP Options vested during 
fiscal 2012 and 2011 was $10.7 million and $12.7 million, 
respectively. As of March 31, 2012 and 2011, unrecognized 
compensation cost related to the non-vested EIP Options was 
$18.4 million and $24.5 million, respectively, and is expected to 
be recognized over 5.25 and 5.25 years, respectively. As of 
March 31, 2012 and 2011, there were 11,616,000 and 
12,865,310 options, respectively, available for future grant  
under the EIP. 

Adop tion  of  Ann uAl  ince ntive  pl An 

On October 1, 2010, the Board of Directors adopted a new 
compensation plan in connection with the initial public offering to 
more appropriately align the Company’s compensation programs 
with those of similarly situated companies. The amount of the 
annual incentive payment will be determined based on 
performance targets established by the Board of Directors and a 
portion of the bonus may be paid in the form of equity (including 
stock and other awards under the EIP). If the Board of Directors 
elects to make payments in equity, the value of the overall award 
will be increased by 20%, related to the portion paid in equity. 
Equity awards will vest based on the passage of time, subject to 
the officer’s continued employment by the Company. The portion 
to be paid in the form of equity will be recognized in the 
accompanying consolidated statements of operations based on 
grant date fair value over the vesting period of three years. The 
portion to be paid in cash is accrued ratably during the fiscal year 
in which the employees provide service and paid out during the 
first quarter of the subsequent fiscal year. 

Gr Ants  of  cl As s  A  re stricte d  common  stock 

On April 1, 2011, the Compensation Committee of the Board  
of Directors granted 20,231 shares of Class A Restricted  
Stock to certain Board members for their continued service to  
the Company. These shares vest in equal installments on 
September 30, 2011 and March 31, 2012, and were issued with 
an aggregate grant date fair value of $370,000. On November 9, 
2011, the Compensation Committee of the Board of Directors 
granted 1,242 shares of Class A Restricted Stock to a new 
Board member for his service to the Company. These shares 
shall vest on March 31, 2012, and were issued with an aggregate 
fair value of $20,000. Total compensation expense recorded in 
conjunction with these grants for the fiscal year ended March 31, 
2012 was $390,000. 

On July 1, 2011, the Compensation Committee of the Board of 
Directors granted 514,869 shares of Class A Restricted Stock in 
conjunction with the new Annual Incentive Plan adopted on 
October 1, 2010. The amount of the annual incentive payment 
was determined based on performance targets established by  
the Compensation Committee and a portion of the bonus was 
paid in the form of Class A Restricted Stock. Equity awards will 
vest based on the passage of time, subject to the officer’s 
continued employment by the Company. The portion to be paid  
in the form of equity will be recognized in the accompanying 
consolidated statements of operations based on grant date fair 
value over the vesting period of three years and the aggregate 
value was estimated at $9.8 million based on the stock price of 
$19.08 on the grant date. Total compensation expense recorded 
in conjunction with this grant for the fiscal year ended March 31, 
2012 was $5.6 million. Future compensation cost related to  
this award not yet recognized in consolidated statements of 
operations was $4.3 million and is expected to be recognized 
over the next 2.25 years. 

me thodoloGy 

The Company uses the Black-Scholes option-pricing model to 
determine the estimated fair value for stock-based awards. The 
fair value of the Company stock on the date of the New Option 
grant was determined based on the fair value of the Merger 
Transaction involving Booz Allen Hamilton, Inc. and the Company 
that occurred on July 31, 2008. For all grants of options through 
the initial public offering, the fair value of the Company’s stock 
was determined by an independent valuation specialist. For all 
grants of options subsequent to the initial public offering, the fair 
value of the Company’s stock was based on the Company’s 
closing price on the New York Stock Exchange. 

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On February 1, 2012, the Company’s Board of Directors authorized 
and declared a cash dividend in the amount of $0.09 per share. 
Therefore, an annualized dividend yield of approximately 2% was 
used in the Black-Scholes option-pricing model for all grants 
issued after February 1, 2012. Prior to this, the Company did not 
issue dividends and a dividend yield of zero was used in the 
Black-Scholes option-pricing model. Implied volatility is calculated 
as of each grant date based on our historical volatility along with 
an assessment of a peer group for future option grants. Other 
than the expected life of the option, volatility is the most sensitive 
input to our option grants. To be consistent with all other implied 
calculations, the same peer group used to calculate other implied 
metrics is also used to calculate implied volatility. 

The risk-free interest rate is determined by reference to the 
U.S. Treasury yield curve rates with the remaining term equal to 
the expected life assumed at the date of grant. The average 
expected life was estimated based on internal qualitative and 
quantitative factors. Forfeitures were estimated based on the 
Company’s historical analysis of Officer attrition levels and actual 
forfeiture rates by grant date.

The weighted average assumptions used in the Black-Scholes 
option-pricing model for stock option awards were as follows: 

Through Fiscal Year Ended March 31,

Dividend yield
Expected volatility
Risk-free interest rate
Expected life (in years)
Weighted-average grant date fair value

2012

0.28%
36.8%
2.35%
7.00
7.56

2011

0.00%
39.8%
3.07%
7.00
6.23

2010

0.00%
40.7%
2.90%
7.04
5.51

DiviDe nDs 

On December 7, 2009, the Company’s Board of Directors 
approved a dividend of $4.642 per share paid to holders of 
record as of December 8, 2009 of Class A Common Stock, 
Class B Non-Voting Common Stock, and Class C Restricted 
Common Stock. This dividend totaled $497.5 million. As required 
by the Rollover Plan and the EIP, and in accordance with 
applicable tax laws and regulatory guidance, the exercise price 
per share of each outstanding New Option and EIP Option was 
reduced in an amount equal to the value of the dividend. The 
Company evaluated the reduction of the exercise price associated 
with the dividend issuance. Both the Rollover and EIP plans 
contained mandatory antidilution provisions requiring modification 
of the options in the event of an equity restructuring, such as the 

dividends declared in July and December 2009. In addition, the 
structure of the modifications, as a reduction in the exercise price 
of options, did not result in an increase to the fair value of the 
awards. As a result of these factors, the Company did not record 
incremental compensation expense associated with the 
modifications of the options as a result of the July and December 
2009 dividends. Options vested and not yet exercised that would 
have had an exercise price below zero as a result of the dividend 
were reduced to one cent. The difference between the one cent 
exercise price and the reduced value for shares not yet exercised 
of approximately $54.4 million will be accrued by the Company as 
the options vest and will be paid in cash upon exercise of the 
options, subject to the continued vesting of the options. As of 
March 31, 2012 and 2011, the Company reported $27.7 million 
and $31.4 million, respectively, in other long-term liabilities and 
$8.9 million and $9.0 million, respectively, in accrued 
compensation and benefits in the consolidated balance sheets 
based on the proportion of the potential payment of $54.4 million 
which is represented by vested options for which stock-based 
compensation expense has been recorded. The Company paid 
$9.0 million to option holders in fiscal 2012 to settle the New 
Options exercised during the fiscal year, which is included in stock 
option exercises in cash flows from financing activities in the 
consolidated statements of cash flows. 

On July 27, 2009, the Company’s Board of Directors approved a 
dividend of $1.087 per share paid to holders of record as of 
July 29, 2009 of the Company’s Class A Common Stock, Class B 
Non-Voting Common Stock, and Class C Restricted Common 
Stock. This dividend totaled $114.9 million. In accordance with 
the Officers’ Rollover Stock Plan, the exercise price per share of 
each outstanding option, including New Options and EIP options, 
was reduced in compliance with applicable tax laws and regulatory 
guidance. Additionally, the Company evaluated the reduction of 
the exercise price associated with the dividend issuance. As a 
result, the Company did not record any additional incremental 
compensation expense associated with the dividend and 
corresponding decrease in the exercise and fair value of all 
outstanding options. 

On February 1, 2012, the Company’s Board of Directors 
authorized and declared a cash dividend in the amount of  
$0.09 per share. The dividend was paid in cash on February 29, 
2012 to stockholders of record at the close of business on 
February 13, 2012.

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The following table summarizes stock option activity for the 
periods presented: 

The following table summarizes unvested stock options for the 
periods presented: 

Officers’ Rollover Stock Plan New Options
Retirement Eligible:

Options outstanding at March 31, 2011
Granted
Forfeited
Expired
Exercised

Number of  
Options

Weighted  
Average  
Exercise Price

4,128,410
–
–
–
1,457,082

$÷0.01*
–
–
–
0.01*

Officers’ Rollover Stock Plan  

New Options

Retirement Eligible:

Unvested at March 31, 2011
Granted
Vested
Forfeited

Number of 
Options

Weighted 
Average Fair 
Value

Aggregate  
Intrinsic Value  
on Grant Date

2,428,480
–
2,428,480
–

$21.46
–
4.27*
–

$52,115
–
10,369*
–

Options outstanding at March 31, 2012

2,671,328

$÷0.01*

Unvested at March 31, 2012

–

–

Non-Retirement Eligible:

Options outstanding at March 31, 2011
Granted
Forfeited
Expired
Exercised

7,517,500
–
–
–
751,750

$÷0.01*
–
–
–
0.01*

Non-Retirement Eligible:

Unvested at March 31, 2011
Granted
Vested
Forfeited

7,517,500
–
3,758,750
–

$10.00
–
4.27*
–

$62,553
–
16,050*
–

Unvested at March 31, 2012

3,758,750

$12.37

$46,504

Options outstanding at March 31, 2012

6,765,750

$÷0.01*

Equity Incentive Plan Options
Options outstanding at March 31, 2011
Granted
Forfeited
Expired
Exercised

11,775,725
2,445,000
1,284,072
3,980
1,591,391

$÷6.39
18.07
7.74
11.50
4.62

Equity Incentive Plan Options
Unvested at March 31, 2011
Granted
Vested
Forfeited

9,569,730
2,445,000
2,913,805
1,284,072

$÷6.76
18.07
6.44
7.74

$÷÷÷÷«–
–
–
–

Unvested at March 31, 2012

7,816,853

$10.26

Options outstanding at March 31, 2012

11,341,282

$÷9.00

* Reflects adjustment for $4.642 dividend issued December 11, 2009, and $1.087 dividend issued 

July 27, 2009.

* Reflects adjustments for $4.642 dividend issued December 11, 2009 and $1.087 dividend  

issued July 27, 2009.

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The following table summarizes stock options outstanding at March 31, 2012: 

Range of Exercise Prices

Officers’ Rollover Stock Plan
$0.01
Equity Incentive Plan
$4.27–$20.00

Stock Options 
Outstanding

Weighted Average 
Exercise Price

Weighted  
Average Remaining 
Contractual Life  
(In years)

Stock Options 
Exercisable

Weighted Average 
Exercise Price

Weighted  
Average Remaining 
Contractual Life  
(In years)

9,437,078

11,341,282

$0.01*

$9.00

1.07

5,678,319

7.49

3,533,659

$0.01

$6.21

0.56

6.98

* Reflects adjustment for $4.642 dividend issued December 11, 2009, and $1.087 dividend issued July 27, 2009.

The grant date aggregate intrinsic value for New Options outstanding and New Options exercisable at March 31, 2012 was $40.3 million 
and $2.4 million, respectively. 

18.  Related-Party Transactions 

Pursuant to an Agreement and Plan of Merger, dated as of 
May 15, 2008, and subsequently amended, The Carlyle Group 
indirectly acquired all of the issued and outstanding stock of the 
Company. From time to time, and in the ordinary course of business: 
(1) other Carlyle portfolio companies engage the Company as a 
subcontractor or service provider, and (2) the Company engages 
other Carlyle portfolio companies as subcontractors or service 
providers. Revenue and cost associated with these related parties 
for fiscal 2012 were $1.5 million and $1.4 million, respectively. 
Revenue and cost associated with these related parties for fiscal 
2011 were $6.3 million and $5.3 million, respectively. Revenue 
and cost associated with these related party transactions for 
fiscal 2010 were $15.1 million and $13.5 million, respectively. 

On July 31, 2008, the Company entered into a management 
agreement, or Management Agreement, with TC Group V US, L.L.C., 
or TC Group, a company affiliated with Carlyle. In accordance with 
the Management Agreement, TC Group provides the Company with 
advisory, consulting and other services and the Company pays  
TC Group an aggregate annual fee of $1.0 million plus expenses. 
In addition, the Company made a one-time payment to TC Group 
of $20.0 million for investment banking, financial advisory and 
other services provided to the Company in connection with the 
Acquisition. For fiscal 2012, fiscal 2011, and fiscal 2010, the 
Company incurred $1.0 million per year in advisory fees. 

Effective July 31, 2008, the Company entered into a transition 
services agreement, or TSA, and a collaboration agreement, or 
CA, with Booz & Company Inc., or Booz & Co. The TSA required 
the Company and Booz & Co. to provide to each other certain 
support services for up to 15 months following July 31, 2008. 
Revenue and expenses were recognized as incurred. 

The CA requires the Company and Booz & Co. to provide to  
each other the services of personnel that were either staffed on 
existing contracts as of July 31, 2008, or contemplated to be 
staffed in proposals submitted prior to but accepted after such 
date. The CA will remain in effect until the termination or 
expiration of the applicable contracts. Revenue and expenses  
are recognized as incurred. 

Included in the accompanying consolidated balance sheets and 
statements of operations are support services between the 
Company and Booz & Co. under terms of the TSA and CA, as well 
as occupancy charges based on license agreements, as 
summarized below: 

As of March 31, 2012:
Accounts receivable
Accounts payable
As of March 31, 2011:
Accounts receivable
Accounts payable

For the fiscal year ended March 31, 2012:

Revenue
Expenses

For the fiscal year ended March 31, 2011:

Revenue
Expenses

For the fiscal year ended March 31, 2010:

Revenue
Expenses

$÷«149
$÷÷«65

$÷«187
$÷÷«91

$÷÷÷«–
$÷÷÷«–

$1,438
$1,936

$3,712
$2,889

An additional $4.6 million is owed to Booz & Co. as of March 31, 
2012 for payment of foreign tax credits as a result of the 
Germany and France audit closings. 

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19.  Commitments and Contingencies 

Le ase s 

The Company leases office space under noncancelable operating 
leases that expire at various dates through 2022. The terms for 
the facility leases generally provide for rental payments on a 
graduated scale, which are recognized on a straight-line basis 
over the terms of the leases, including reasonably assured 
renewal periods, from the time the Company controls the leased 
property. Lease incentives are recorded as a deferred credit and 
recognized as a reduction to rent expense on a straight-line basis 
over the lease term. Rent expense was approximately $113.9 million, 
net of $5.7 million of sublease income, $118.4 million, net of 
$5.8 million of sublease income, and $109.5 million, net of 
$7.1 million of sublease income, for fiscal 2012, fiscal 2011, and 
fiscal 2010, respectively. 

Future minimum operating lease payments for noncancelable 
operating leases and future minimum noncancelable sublease 
rentals are summarized as follows: 

For the Fiscal Year Ending March 31,

Operating  
Lease Payments

Operating  
Sublease Income

2013
2014
2015
2016
2017
Thereafter

$÷82,426
76,895
65,300
49,654
25,094
51,542

$350,911

$÷«708
536
43
44
19
–

$1,350

Rent expense is included in occupancy costs, a component  
of general and administrative expenses, as shown on the 
consolidated statements of operations, and includes rent, 
sublease income from third parties, real estate taxes, utilities, 
parking, security, repairs and maintenance, and storage costs. 

As a result of the Merger Transaction, the Company assigned a 
total of nine leases to Booz & Co. The facilities are located in 
New York, New York; Troy, Michigan; Florham Park, New Jersey; 
Parsippany, New Jersey; Houston, Texas; Chicago, Illinois; 
Cleveland, Ohio; Dallas, Texas; and London, England. Except for 
the Houston, Cleveland, and Dallas leases, which expired, the 
Company remains liable under the terms of the original leases 
should Booz & Co. default on its obligations. There were no 
events of default under these leases as of March 31, 2012 and 
March 31, 2011. The maximum potential amount of undiscounted 
future payments is $35.9 million at March 31, 2012, and the 
leases expire at different dates between February 2013 and 
March 2017. 

Gove rnme nt  Contr aCtinG  mat te rs 

For fiscal 2012, fiscal 2011, and fiscal 2010, approximately 98%, 
97%, and 98%, respectively, of the Company’s revenue was 
generated from contracts with U.S. government agencies or other 
U.S. government contractors. Contracts with the U.S. government 
are subject to extensive legal and regulatory requirements and, 
from time to time and in the ordinary course of business, agencies 
of the U.S. government investigate whether the Company’s 
operations are conducted in accordance with these requirements 
and the terms of the relevant contracts by using investigative 
techniques as subpoenas or civil investigative demands. 
U.S. government investigations of the Company, whether related 
to the Company’s U.S. government contracts or conducted for 
other reasons, could result in administrative, civil, or criminal 
liabilities, including repayments, fines, or penalties being imposed 
upon the Company, or could lead to suspension or debarment 
from future U.S. government contracting. Management believes it 
has adequately reserved for any losses that may be experienced 
from any investigation of which it is aware. The Defense Contract 
Management Agency Administrative Contracting Officer has 
negotiated annual final indirect cost rates through fiscal year 2006. 

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Audits of subsequent years may result in cost reductions and/or 
penalties. Management believes it has adequately reserved for 
any losses that may be experienced from any such reductions 
and/or penalties. As of March 31, 2012 and 2011, the Company 
has recorded a liability of approximately $127.2 million and 
$100.2 million, respectively, for its current best estimate of net 
amounts to be refunded to customers for potential adjustments 
from such audits or reviews of contract costs incurred subsequent 
to fiscal year 2006. 

Litigation 

The Company is involved in legal proceedings and investigations 
arising in the ordinary course of business, including those relating 
to employment matters, relationships with clients and contractors, 
intellectual property disputes, and other business matters. These 
legal proceedings seek various remedies, including claims for 
monetary damages in varying amounts that currently range up to 
$40 million or have a reasonably estimated outcome within that 
range or are unspecified as to amount. Although the outcome of 
any such matter is inherently uncertain and may be materially 
adverse, based on current information, management does not 
expect any of the currently ongoing audits, reviews, investigations, 
or litigation to have a material adverse effect on the financial 
condition and results of operations. As of March 31, 2012 and 
2011, there are no amounts accrued in the consolidated financial 
statements related to these proceedings. 

Six former officers and stockholders of the Predecessor who had 
departed the firm prior to the Acquisition have filed a total of nine 
suits, with original filing dates ranging from July 3, 2008 through 
December 15, 2009 (three of which were amended on July 2, 
2010 and then further amended into one consolidated complaint 
on September 7, 2010) against the Company and certain of the 
Company’s current and former directors and officers. Each of the 
suits arises out of the Acquisition and alleges that the former 
stockholders are entitled to certain payments that they would 

have received if they had held their stock at the time of the 
Acquisition. Some of the suits also allege that the acquisition 
price paid to stockholders was insufficient. The various suits 
assert claims for breach of contract, tortious interference with 
contract, breach of fiduciary duty, civil Racketeer Influenced and 
Corrupt Organizations Act, or RICO, violations, violations of the 
Employee Retirement Income Security Act, and/or securities and 
common law fraud. Two of these suits have been dismissed with 
all appeals exhausted. Five of the remaining suits are pending in 
the United States District Court for the Southern District of New 
York, the sixth is pending in New York state court and the seventh 
is pending in the United States District Court for the Southern 
District of California. As of March 31, 2012 and 2011, the 
aggregate alleged damages sought in the seven remaining suits 
was approximately $348.7 million ($291.5 million of which is 
sought to be trebled pursuant to RICO), plus punitive damages, 
costs, and fees. Although the outcome of any of these cases is 
inherently uncertain and may be materially adverse, based on 
current information, we do not expect them to have a material 
adverse effect on our financial condition and results of operations. 

20.  Business Segment Information 

The Company reports operating results and financial data in  
one operating and reportable segment. The Company manages  
its business as a single profit center in order to promote 
collaboration, provide comprehensive functional service 
offerings across its entire client base, and provide incentives to 
employees based on the success of the organization as a whole. 
Although certain information regarding served markets and 
functional capabilities is discussed for purposes of promoting an 
understanding of the Company’s complex business, the Company 
manages its business and allocates resources at the 
consolidated level of a single operating segment. 

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21.  Unaudited Quarterly Financial Data 

Revenue
Operating income
Income before income taxes
Net income
Earnings per common share:

Basic (1)
Diluted (1)

2012 Quarters

First

Second

Third

Fourth

$1,446,836
98,122
85,386
51,136

$1,429,044
93,665
85,522
75,332

$1,442,718
98,188
86,391
62,860

$1,540,620
97,457
86,575
50,627

$÷÷÷÷«0.40
$÷÷÷÷«0.37

$÷÷÷÷«0.58
$÷÷÷÷«0.53

$÷÷÷÷«0.48
$÷÷÷÷«0.44

$÷÷÷÷«0.38
$÷÷÷÷«0.36

Out of period adjustments – During the fourth quarter, the Company recorded an adjustment to revenue associated with the  
recovery of allowable state income tax expense that in the aggregate increased revenue and operating income by approximately  
$10.1 million ($6.1 million net of taxes), which should have been allocated to the prior quarters of fiscal 2012 in which the expense 
was incurred. This operating income figure does not take into account a partially offsetting effect related to incentive compensation 
expense. The amount of the adjustment allocable to each prior quarter is not material to any of those prior quarters’ financial 
statements, and the aggregate adjustment is not material to the fourth quarter, therefore the Company recorded the correction  
of this error in the fourth quarter of fiscal 2012. 

Revenue
Operating income
Income before income taxes
Net income
Earnings per common share:

Basic (1)
Diluted (1)

2011 Quarters

First

Second

Third

Fourth

$1,341,929
88,745
48,085
28,169

$1,367,214
71,909
26,276
14,817

$1,389,176
75,131
21,943
23,638

$1,492,977
83,659
31,760
18,070

$÷÷÷÷«0.26
$÷÷÷÷«0.23

$÷÷÷÷«0.14
$÷÷÷÷«0.12

$÷÷÷÷«0.20
$÷÷÷÷«0.18

$÷÷÷÷«0.14
$÷÷÷÷«0.13

(1)  Earnings per share are computed independently for each of the quarters presented and therefore may not sum to the total for the fiscal year. 

22.  Supplemental Financial Information 

23.  Subsequent Events 

The following schedule summarizes valuation and qualifying 
accounts for the periods presented: 

Fiscal Year Ended March 31,

2012

2011

2010

Allowance for doubtful accounts:

Beginning balance
Provision for doubtful accounts
Charges against allowance

$÷1,348
1,502
(2,051)

$÷2,127
230
(1,009)

$÷1,648
1,371
(892)

Ending balance

$÷÷«799

$÷1,348

$÷2,127

Tax valuation allowance:
Beginning balance
Purchase accounting 

adjustments

Sale of capital assets

$42,379

$42,379

$10,056

–
(6,044)

–
–

32,323
–

Ending balance

$36,335

$42,379

$42,379

On May 29, 2012, the Company’s Board of Directors authorized 
and declared a regular quarterly cash dividend in the amount  
of $0.09 per share. In addition, the Board declared a special  
cash dividend of $1.50 per share. Both the quarterly and special 
dividend are payable on June 29, 2012 to shareholders of record 
on June 11, 2012. The Compensation Committee, as the 
Administrator of the Officers’ Rollover Stock Plan and the 
Amended and Restated Equity Incentive Plan, made a 
determination to adjust the outstanding options under each plan 
by reducing the exercise price of the Rollover Options by the 
amount of the special dividend and by granting the holders of EIP 
options a dividend equivalent equal to the special dividend and 
payable on June 29, 2012 or the vesting of the EIP option, 
whichever is later. 

On May 29, 2012, the Company’s Board of Directors also 
authorized the payment of the accrued interest on the DPO as of 
July 31, 2012. We expect approximately $3.4 million will be paid 
on that date. 

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Non-GAAP Measures

We publically disclose certain non-GAAP financial measurements, 
including Adjusted Operating Income, Adjusted EBITDA, Adjusted 
Net Income, and Adjusted Diluted Earnings Per Share, or EPS, 
because management uses these measures for business 
planning purposes, including to manage our business against 
internal projected results of operations and measure our 
performance. We view Adjusted Operating Income, Adjusted 
EBITDA, Adjusted Net Income, and Adjusted Diluted EPS as 
measures of our core operating business, which exclude the 
impact of the items detailed below, as these items are generally 
not operational in nature. These non-GAAP measures also provide 
another basis for comparing period to period results by excluding 
potential differences caused by non-operational and unusual or 
non-recurring items. We also utilize and discuss Free Cash Flow, 
because management uses this measure for business planning 
purposes, measuring the cash generating ability of the operating 
business, and measuring liquidity generally. We present these 
supplemental measures because we believe that these measures 
provide investors with important supplemental information with 
which to evaluate our performance, long term earnings potential, 
or liquidity, as applicable, and to enable them to assess our 
performance on the same basis as management. These 
supplemental performance measurements may vary from and  
may not be comparable to similarly titled measures by other 
companies in our industry. Adjusted Operating Income, Adjusted 
EBITDA, Adjusted Net Income, Adjusted Diluted EPS, and Free 
Cash Flow are not recognized measurements under accounting 
principles generally accepted in the United States, or GAAP, and 
when analyzing our performance or liquidity, as applicable, 
investors should (i) evaluate each adjustment in our reconciliation 
of operating and net income to Adjusted Operating Income, 
Adjusted EBITDA and Adjusted Net Income, and cash flows to  
Free Cash Flows, and the explanatory footnotes regarding those 
adjustments, each as defined under GAAP, (ii) use Adjusted 
Operating Income, Adjusted EBITDA, Adjusted Net Income, and 
Adjusted Diluted EPS in addition to, and not as an alternative to, 
operating income, net income or diluted EPS, as a measure of 
operating results, and (iii) use Free Cash Flows in addition to,  
and not as an alternative to, net cash generated from operating 
activities as a measure of liquidity, each as defined under GAAP. 

We have defined the aforementioned non-GAAP measures  
as follows: 

•	 “Adjusted Operating Income” represents operating income 

before (i) certain stock option-based and other equity-based 
compensation expenses, (ii) adjustments related to the 
amortization of intangible assets, and (iii) any extraordinary, 
unusual, or non-recurring items. We prepare Adjusted Operating 
Income to eliminate the impact of items we do not consider 
indicative of ongoing operating performance due to their inherent 
unusual, extraordinary, or non-recurring nature or because they 
result from an event of a similar nature. 

•	 “Adjusted EBITDA” represents net income before income taxes, 
net interest and other expense, and depreciation and amortization 
and before certain other items, including: (i) certain stock 
option-based and other equity-based compensation expenses, 
(ii) transaction costs, fees, losses, and expenses, including fees 
associated with debt prepayments, and (iii) any extraordinary, 
unusual, or non-recurring items. We prepare Adjusted EBITDA to 
eliminate the impact of items we do not consider indicative of 
ongoing operating performance due to their inherent unusual, 
extraordinary, or non-recurring nature or because they result 
from an event of a similar nature. 

•	 “Adjusted Net Income” represents net income before: (i) certain 

stock option-based and other equity-based compensation 
expenses, (ii) transaction costs, fees, losses, and expenses, 
including fees associated with debt prepayments, (iii) adjustments 
related to the amortization of intangible assets, (iv) amortization 
or write-off of debt issuance costs and write-off of original 
issue discount, and (v) any extraordinary, unusual, or non-
recurring items, in each case net of the tax effect calculated 
using an assumed effective tax rate. We prepare Adjusted Net 
Income to eliminate the impact of items, net of tax, we do not 
consider indicative of ongoing operating performance due to 
their inherent unusual, extraordinary, or non-recurring nature  
or because they result from an event of a similar nature. 

•	 “Adjusted Diluted EPS” represents diluted EPS calculated using 

Adjusted Net Income as opposed to net income. 

•	 “Free Cash Flow” represents the net cash generated from 

operating activities less the impact of purchases of property 
and equipment. 

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Non-GAAP Measures

(Amounts in thousands, except share and per share data)

Fiscal Year Ended March 31,

Adjusted Operating Income
Operating Income
Certain stock-based compensation expense (a)
Purchase accounting adjustments (b)
Amortization of intangible assets (c)
Net restructuring charge (i)
Transaction expenses (d)

Adjusted Operating Income

EBITDA & Adjusted EBITDA
Net income
Income tax expense
Interest and other, net
Depreciation and amortization

EBITDA

Certain stock-based compensation expense (a)
Net restructuring charge (i)
Transaction expenses (d)
Purchase accounting adjustments (b)

Adjusted EBITDA

Adjusted Net Income
Net income
Certain stock-based compensation expense (a)
Net restructuring charge (i)
Transaction expenses (e)
Purchase accounting adjustments (b)
Amortization of intangible assets (c)
Amortization or write-off of debt issuance costs and write-off of original issue discount
Net gain on sale of state and local transportation business (f)
Release of income tax reserves (g)
Adjustments for tax effect (h)

2012

2011

$387,432
14,241
–
16,364
11,182
–

$319,444
39,947
–
28,641
–
4,448

(Unaudited)

2010

$199,554
68,517
1,074
40,597
–
3,415

$429,219

$392,480

$313,157

$239,955
103,919
43,558
75,205

462,637
14,241
11,182
–
–

$÷84,694
43,370
191,380
80,603

400,047
39,947
–
4,448
–

$÷25,419
23,575
150,560
95,763

295,317
68,517
–
3,415
1,074

$488,060

$444,442

$368,323

$239,955
14,241
11,182
–
–
16,364
4,783
(5,681)
(35,022)
(18,628)

$÷84,694
39,947
–
20,948
–
28,641
50,102
–
(10,966)
(55,855)

$÷25,419
68,517
–
3,415
1,074
40,597
5,700
–
–
(47,721)

Adjusted Net Income

$227,194

$157,511

$÷97,001

Adjusted Diluted Earnings Per Share
Weighted-average number of diluted shares outstanding 

Adjusted Net Income Per Diluted Share

Free Cash Flow
Net cash provided by operating activities
Less: Purchases of property and equipment

Free Cash Flow

140,812,012

127,448,700

116,228,380

$÷÷÷1.61

$÷÷÷1.24

$÷÷÷0.83

$360,046
(76,925)

$296,339
(88,784)

$270,484
(49,271)

$283,121

$207,555

$221,213

(a)   Reflects stock-based compensation expense for options for Class A Common Stock and restricted shares, in each case, issued in connection with the acquisition of our Company by The Carlyle Group under 

the Officers’ Rollover Stock Plan. Also reflects stock-based compensation expense for Equity Incentive Plan Class A Common Stock options issued in connection with the acquisition under the Equity Incentive 
Plan.

(b)   Reflects adjustments resulting from the application of purchase accounting in connection with the acquisition not otherwise included in depreciation and amortization.
(c)   Reflects amortization of intangible assets resulting from the acquisition.
(d)   Fiscal 2011 reflects debt refinancing costs incurred in connection with the Refinancing Transaction and certain external administrative and other expenses incurred in connection with the initial public 

offering. Fiscal 2010 reflects costs related to the modification of our credit facilities, the establishment of the Tranche C term loan facility under our senior secured credit facilities and the related payment of 
special dividends.

(e)   Fiscal 2011 reflects debt refinancing costs and prepayment fees incurred in connection with the Refinancing Transaction as well as certain external administrative and other expenses incurred in connection 
with the initial public offering. Fiscal 2010 reflects costs related to the modification of our credit facilities, the establishment of the Tranche C term loan facility under our senior secured credit facilities and 
the related payment of special dividends.

(f)   Fiscal 2012 reflects the gain on sale of our state and local transportation business, net of the associated tax benefit of $1.6 million. 
(g)   Reflects the release of income tax reserves.
(h)   Reflects tax effect of adjustments at an assumed marginal tax rate of 40%.
(i)   Reflects restructuring charges of approximately $15.7 million incurred during the three months ended March 31, 2012, net of approximately $4.5 million of revenue recognized on recoverable expenses, 

associated with the cost restructuring plan to reduce certain personnel and infrastructure costs.

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Shareholder Information 

Company News
Information about Booz Allen Hamilton Holding Corporation and 
our operating company Booz Allen Hamilton, including archived 
news releases and SEC filings, is available from the company’s 
website at www.boozallen.com. Booz Allen’s quarterly earnings 
conference calls and other significant investor events are posted 
when they occur.

Inquiries from securities analysts, portfolio managers, and other 
representatives of institutional investors about Booz Allen should 
be directed to:

  Curt Riggle
  Director of Investor Relations
  Phone: 703-377-5332
  E-mail: Riggle_Curt@bah.com

Transfer Agent and Registrar
Computershare 
480 Washington Boulevard 
Jersey City, NJ 07310-1900 
Phone: 877-296-3711 
www.bnymellon.com/shareowner/equityaccess

Computershare maintains the records for our registered 
shareholders and can help you with a variety of shareholder-
related services at no charge, including:

•	 Change of name or address
•	 Consolidation of accounts
•	 Duplicate mailings
•	 Lost stock certificates
•	 Transfer of stock to another person
•	 Additional administrative services

You can also access your investor statements online  
24 hours a day, seven days a week at www.bnymellon.com/
shareowner/equityaccess.

Independent Registered Public Accounting Firm
Ernst & Young LLP
McLean, VA

Share Price Information
Booz Allen Hamilton Holding Corporation common stock is listed 
on the New York Stock Exchange (NYSE) under ticker symbol BAH. 
The weighted average number of diluted shares outstanding for the 
fiscal year ended March 31, 2012, was 140,812,012. Share price 
information can be found at www.boozallen.com/investors. 

Management’s Certifications
The certifications of our Chief Executive Officer and Chief 
Financial Officer required by Section 302 of the Sarbanes-Oxley 
Act of 2002 have been filed with the Securities and Exchange 
Commission as exhibits to our Annual Report on Form 10-K.

In addition, our Chief Executive Officer provided to the New York 
Stock Exchange the annual Section 303A CEO certification 
regarding our compliance with the New York Stock Exchange’s 
corporate governance listing standards.

Acknowledgements 
Design: BCN Communications; Editorial Content: Rob Squire
Photography: Page 3: © John Madere; Page 5: (top) Fotolia; Page 5: (bottom) Courtesy of Etihad Towers; Page 8: (top left portrait) © Natasha Naomi;  
Page 8: (top right and bottom row portraits) © James Schnepf; Page 8: (center) Joerg Habermeir/Bigstock.com; Page 10: Songquan Deng/123rf.com; Page 11: (top)  
© James Schnepf; Page 11: (bottom) Fotolia; Page 12: (portraits) © James Schnepf; Page 12: (center) MarchCattle/Gigstock.com; Page 14: © James Schnepf;  
Page 15: (top) © James Schnepf; Page 15: (bottom) Wellford Tiller/Shutterstock.com; Page 16: (portraits) © James Schnepf; Page 16: (center) Thinkstock;  
Page 18: (top) © Tony Gatlin/Strictly Art Photography; Page 18: (bottom) © James Schnepf; Page 19: © James Schnepf; Page 20: (portraits) © James Schnepf;  
Page 20: (center) © John Frassanito & Associates; Page 22: (bottom) Fotolia; Page 23: © James Schnepf; Page 24: (portraits) © James Schnepf; Page 24: (center) 
Courtesy of Department of Defense; Page 26: © James Schnepf; Page 27: (top) Yahia Loukkal/Fotolia; Page 27: (bottom) Fotolia; Page 28: (top) Fotolia;  
Page 28 (portraits) © James Schnepf; Page 30: (top) iStockphoto; Page 30: (bottom) Sean Pavone Photo/Fotolia; Page 31: © James Schnepf; Page 32: (portraits)  
© James Schnepf; Page 32: (center) Courtesy of Department of Defense; Page 34: (top) Courtesy of Department of Transportation; Page 34: (bottom) © James Schnepf;  
Page 35: (top) iStockphoto/Deitschel; Page 35: (bottom) © James Schnepf; Page 36: (top two portraits) © John Madere; Page 36: (bottom portrait) © James Schnepf. 
Use of Department of Defense images does not imply or constitute DoD endorsement of this organization or its products or services. 
Printing: Classic Color

© 2012 Booz Allen Hamilton Inc.

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In keeping with Booz Allen’s commitment to 
sustainability, our Fiscal Year 2012 Annual 
Report is printed on FSC®-certified paper 
containing at least 10% postconsumer waste.

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8283 Greensboro Drive
McLean, Virginia 22102
www.boozallen.com

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