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Brown & Brown

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FY2018 Annual Report · Brown & Brown
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THEPOWER

OFWE

346942 Brown & Brown AR_FC_2-5.indd   1

3/21/19   8:09 PM

H
T

EPOWER O

FWE

DRIVES OUR PERFORMANCE
For Our Customers

We are dedicated to making a positive difference in the lives of our customers by helping to protect 
what they value most.

We craft insurance 
differently by using 
our experience, carrier 
relationships, and 
principled customer focus 
to deliver superior service 
and solutions.

For Our Teammates

We think of ourselves as a team, so we have teammates—not employees. We strive to attract people 
who are competitive, driven, and disciplined. Built on meritocracy, our unique Company culture 
rewards self-starters and those who are committed to doing what is best for our customers.

We are a team with grit, 
focus, and drive. We are 
a team that supports the 
communities in which we 
live, work, and play.

2

ThE POWER OF WE DRIVES OUR PERFORMANCE

For Our Investors and Shareholders

$100 invested in Brown & Brown stock in 1993 when we began our journey as a 
public company would be worth $3,361 as of December 31, 2018.

SHARE PRICE GROWTH

$3,361

In This Report

04 
Message from 
Our CEO

$3,600

$3,100

$2,600

$2,100

$1,600

$1,100

$600

$100

$100

1993

1998

2003

2008

2013

2018

Source: JP Morgan

For Our Communities

Brown & Brown has a long-standing history of dedication to the people and 
communities we serve. 

We actively support 
more than 975 
organizations in our 
local communities.

06 
Performance

08 
Who We Are

10 
What We Do

12 
Review of  
Operations

16 
Leadership  
Overview

18 
Brown & Brown 
At-A-Glance

19 
Communities

21 
2018 Financial 
Review

3

2018 ANNUAL REPORTMESSAGE FROM 
MESSAGE FROM 
OUR CEO
OUR CEO

2018 was a record year 
for Brown & Brown, and 
we are proud of our 
overall performance. 

We crossed our $2 billion interim 
revenue goal and had the largest 
acquisition revenue year in our 
history closing 23 transactions with 
annual revenues of approximately 
$323 million, including acquisitions 
in all four of our business segments. 
For the year, our revenues grew 
7.1% to over $2 billion and 2.4% 
organically(1). Each of our segments 
performed well in 2018, despite 
a drop in revenues within our 
National Programs Segment that was 
associated with the hurricanes in late 
2017. During the year, we continued 

our investment in teammates, 
technology, and launching new 
capabilities. All will ultimately benefit 
the experience of our customers, 
carrier partners, and teammates. 
These investments will support our 
profitable growth in the future. For 
2018, we increased our dividend 
for the 25th year in a row and grew 
our operating cash flow 28.4% to 
$568 million. We are proud to deliver 
another year of industry-leading 
financial metrics.

So, why is Brown & Brown different 
from other firms? It comes down 
to culture and character. We have 
teammates, not employees. We 
think of ourselves as groups of 
high-performing athletic teams. 
We have leaders, not managers. 
Leaders inspire and connect with 

teammates. Together, we create 
lasting and trusted relationships 
with our customers. Our culture is 
characterized by accountability, 
performance, and ownership. More 
than 60% of teammates invest 
in our company, thereby tightly 
aligning our interests with those of 
our shareholders.

The theme of this year’s Annual 
Report is The Power of WE—a 
phrase we have been using for 
many years. It means the shared 
experiences of our team are more 
impactful than the experience or 
talent of any one individual. We strive 
to tap the collective talents of our 
team to benefit our customers. This 
philosophy is further supported by 
the fact that we are a meritocracy—
whereby teammates rise based on 

(1)  Organic revenue growth is a non-GAAP financial measure and is referenced to provide an additional meaningful method of evaluating our operating 

performance from period to period on a basis that may not be otherwise on a GAAP basis. For other information concerning organic revenue growth and to 
a reconciliation to the most closely comparable GAAP measure, refer to pages 23 and 30-31 of this Annual Report, respectively.

4

MESSAGE FROM OUR CEO

“So, why is Brown & Brown different than other firms? It comes down 
to culture and character. We have teammates, not employees. We 
think of ourselves as groups of high-performing athletic teams. We 
have leaders, not managers.”

– J. Powell Brown

their ability. As we continue to grow, 
we remain focused on the personal 
side of our business. We are in the 
people recruiting and enhancing 
business, and our success is tied 
to our teammates’ well-being. We 
stress the three most important 
things in our lives—our health, our 
families, and our team.

The landscape of our industry 
continues to evolve. Alternative 
capital and InsurTech are common 
topics of discussion. InsurTech is 
focused on streamlining highly 
repeatable tasks and improving the 
customer experience. We continue 
to follow this area closely and have 
implemented several emerging 
technologies in our company. There 
is an enormous amount of alternative 
capital available. That capital is 
positioned for risk-bearing and the 
purchase of distribution networks 
that will force a historically inefficient 
industry to evolve. Our ability to 
underwrite, loss control, and pay 
claims in our National Programs 
Segment is one area where we can, 

and have, put alternative capital to 
use for the benefit of our customers. 
Our investments in technology and 
partnering with risk bearers enable 
us to develop more innovative 
solutions for our customers.

We are “a forever company.” We 
make long-term investments to 
benefit our stakeholders. Our top 
and bottom line growth provides 
stability and confidence for our 
teammates, and new and improved 
capabilities benefit our customers. 
Our commitment to improved 
technology enables us to trade 
better with our insurance companies, 
and our long-term growth of cash 
flow and earnings helps drive value 
for our shareholders. We have and 
will continue to create shareholder 
value over the long term by investing 
in our teammates, making the right 
acquisitions, and returning capital to 
shareholders through dividends and 
periodic share repurchases.

We are excited about our future 
and have set our next intermediate 
revenue goal of $4 billion. Success 

will be achieved by continuing our 
disciplined acquisition strategy, 
recruiting and retaining the best 
teammates, and always keeping the 
customer as our number one focus.

To our teammates, thank you for 
everything you do to make this 
mission possible. To our customers, 
thank you for having confidence 
in our ability to help protect your 
assets and employees. To our 
trading partners, thank you for your 
collaboration and the trust you place 
in us. Finally, to our shareholders, 
thank you for your continued belief 
in our team.

Cheers,

J. Powell Brown, CPCU 
President & Chief Executive Officer

The Power of WE®, A Meritocracy®, and A Forever Company® are registered trademarks of Brown & Brown, Inc. in the United States.

5

2018 ANNUAL REPORTPERFORMANCE

Focused on Growth and Success

Principled customer focus is at the core of the Brown & Brown culture. An entrepreneurial 
spirit is valued and encouraged, which empowers teammates to do what it takes to provide 
best-in-class customer service and solutions.

We understand that the only constant is change, and we are dedicated to looking ahead for 
opportunities to best serve our customers in an ever-changing industry.

TOTAL REVENUES

2018 REVENUE BY SEGMENT

I

S
N
O
L
L
M
N

I

I

S
R
A
L
L
O
D

1,576

1,661

1,767

1,881

2,000

1,500

1,000

500

0

2,014

9% Services

14% Wholesale
Brokerage

25% National
Programs

2014

2015

2016

2017

2018

52% Retail

EBITDAC (1)

EBITDAC MARGIN (1)

I

S
N
O
L
L
M
N

I

I

S
R
A
L
L
O
D

553

580

605

615

482

800

600

400

200

0

E
G
A
T
N
E
C
R
E
P

50

40

30

20

10

0

30.6

33.3

32.8

32.2

30.6

2014 

2015

2016

2017

2018

2014 

2015

2016

2017

2018

(1)  EBITDAC and EBITDAC Margin are non-GAAP financial measures and are referenced to provide additional meaningful methods of evaluating our operating 
performance from period to period on a basis that may not be otherwise on a GAAP basis. For other information concerning EBITDAC and EBITDAC Margin 
and to reconciliations to the most closely comparable GAAP measures, refer to pages 23 and 83 of this Annual Report, respectively.

6

 
 
 
 
PERFORMAnCE

Capital Allocation

Acquisitions

Our capital allocation strategy is based 
on the philosophy of investing to optimize 
returns and minimize debt. We strategically 
deploy capital to invest internally, return 
capital to shareholders, and acquire firms, 
while maintaining a conservative debt profile.

2018 was a banner year with $323 million in 
annual acquired revenue and the addition 
of 1,100+ talented teammates across all 
segments. We remain prepared to deploy 
our capital when acquisitions fit culturally and 
when terms make sense financially. 

2018 USES OF CASH

2018 ANNUAL ACQUIRED REVENUE

4% Capital
expenditures

81% Acquisitions

8% Share
repurchases

7% Dividends

$289M
Retail

$13M
National
Programs

23 AGENCY
ACQUISITIONS

$323M REVENUE

$17M
Services

$4M
Wholesale
Brokerage

DIVIDENDS PER SHARE

2018 STAND-ALONE ACQUISITIONS 

0.21

0.23

0.25

0.28

S
R
A
L
L
O
D

0.40

0.30

0.20

0.10

0

2014

2015

2016

2017

2018

Automotive Development Group

0.31

Dealer Associates 

Finance & Insurance Resources

Hays Companies 

Health Special Risk

Professional Disability Associates

Rodman Insurance Agency 

Servco Insurance Services 

We are proud to have delivered 25 years of 
consecutive dividend increases.

Hays Companies marks the largest acquisition by 
revenue in our Company’s history.

7

2018 ANNUAL REPORT 
WHO WE ARE

We have always looked 
for driven, disciplined 
individuals who embrace 
our culture. The Power 
of BE is a set of powerful 
behaviors, skills, and 
characteristics that create a 
link between what we do as 
a company and how we do 
it–our cultural DnA.

BE Customer Focused 
Build strong relationships.

BE Smart 
Make decisions that propel us forward.

BE Clear 
Use a concise message that resonates.

BE A Winner 
Consistently achieve results.

BE Gritty 
Have courage & determination.

BE Trustworthy 
Build trust through authenticity.

BE A Mentor 
Support growth & development.

BE The Link 
Create teammate connections & energy.

BE A Talent Magnet 
Attract the brightest & best talent.

BE A Futurist 
Create innovative ways to be successful. 

8

79

years of dogged discipline

60%+

teammate shareholders

Our Culture
Brown & Brown is built on integrity, 
innovation, superior capabilities, 
and discipline.

Since our beginning, we have known 
that doing the best for our customers 
requires constant persistence and 
vision. The cheetah, which represents 
vision, swiftness, strength, and agility, 
embodies our Company culture and has 
served as a symbol for Brown & Brown 
since the 1980s.

Ownership Mindset
We strive to provide opportunities for 
teammates to have ownership in our 
Company and create personal wealth.

Our teammates can share in ownership 
of Brown & Brown, Inc. through our 
Employee Stock Purchase Plan (ESPP), 
our 401(k), and long-term equity grants.

Over 60% of our teammates invest in 
our Company.

WHO WE ARE

291

locations

$113,000+

foundation funds dispersed 

9,500+ 

teammates

A Big Company That 
Doesn’t Act Like One
Thanks to our lean, decentralized 
sales and service model, rigid rules 
and bureaucratic interference are 
minimized, helping to drive new and 
innovative solutions for our customers.

Brown & Brown provides the 
personalized, dedicated service 
desired from a local agency, while 
leveraging the exceptional capabilities 
and peace-of-mind protection 
expected from a top ten brokerage.

Our vision, speed, and agility allows 
us to thrive in the competitive, 
ever-changing insurance industry.

Health, Family, 
Business
We encourage a healthy work-life 
balance. Personal health and 
well-being of our teammates and their 
families comes first.

The Brown & Brown Disaster Relief 
Foundation was established to help our 
own and others impacted by natural 
disasters and emergency hardship. 
Being a Brown & Brown teammate 
means stepping up to help others in 
times of need. 

We believe that when we, as an 
organization, collectively value and 
support these priorities, our Company 
will continue to be driven by a positive, 
engaged, and productive team.

Teammate-Driven 
Success
Every successful team thrives on  
diversity of talent, experience,  
and character.

We operate as a meritocracy,  
meaning we promote and reward  
individual initiative. Our continued  
success depends on the effective  
recruitment and enhancement of the  
most qualified teammates.

Our teammates are our greatest 
resource.

9

2018 ANNUAL REPORTWHAT WE DO

Retail

National Programs

ACCOMPLISHMENTS

LOCATIONS

ACCOMPLISHMENTS

LOCATIONS

Enhanced customer
relationships
Developed proprietary
products
Acquired many
high-quality firms
Heightened teammate
collaboration
Evolved technology platforms

Expanded carrier
relationships
Added key leaders
Rolled out core
commercial program
Launched new
product offerings
InsurTech proof of
concepts

States with Brown & Brown Retail offices; Additional locations in Grand Cayman & Bermuda

States with Brown & Brown National Programs offices; Additional location in Ontario, Canada

CONTRIBUTION TO 
TOTAL REVENUE

CONTRIBUTION TO
TOTAL EBITDAC(1)

CONTRIBUTION TO 
TOTAL REVENUE

CONTRIBUTION TO
TOTAL EBITDAC(1)

52%

50%

25%

29%

SEGMENT TOTAL REVENUES

SEGMENT TOTAL REVENUES

1,200

800

400

0

I

S
N
O
L
L
M
N

I

I

S
R
A
L
L
O
D

824

870

917

943

1,043

2014

2015

2016

2017

2018

I

S
N
O
L
L
M
N

I

I

S
R
A
L
L
O
D

600

400

200

0

404

429

449

480

494

2014

2015

2016

2017

2018

(1)  EBITDAC is a non-GAAP financial measure and is referenced to provide an additional meaningful method of evaluating our operating performance from 

period to period on a basis that may not be otherwise on a GAAP basis. For other information concerning EBITDAC and to a reconciliation to the most 
closely comparable GAAP measure, refer to pages 23 and 83 of this Annual Report, respectively.

10

 
 
 
 
WHAT WE DO

Wholesale Brokerage

Services

ACCOMPLISHMENTS

LOCATIONS

ACCOMPLISHMENTS

LOCATIONS

Rolled out property
binding authority
Expanded carrier
relationships
Acquired workers'
compensation business
Grew geographic footprint 
Expanded talent
development program

Invested in innovation
& technology
Focused on teammate
development & retention
Improved collaboration
& efficiency
Enhanced customer
experience
Acquired additional capabilities

States with Brown & Brown Wholesale Brokerage offices; Additional location in London, England

States with Brown & Brown Services offices

CONTRIBUTION TO 
TOTAL REVENUE

CONTRIBUTION TO
TOTAL EBITDAC(1)

CONTRIBUTION TO 
TOTAL REVENUE

CONTRIBUTION TO
TOTAL EBITDAC(1)

14%

15%

9%

7%

SEGMENT TOTAL REVENUES

SEGMENT TOTAL REVENUES

I

S
N
O
L
L
M
N

I

I

S
R
A
L
L
O
D

300

200

100

0

212

217

243

272

287

2014

2015

2016

2017

2018

I

S
N
O
L
L
M
N

I

I

S
R
A
L
L
O
D

300

200

100

0

137

145

156

165

189

2014

2015

2016

2017

2018

(1)   EBITDAC is a non-GAAP financial measure and is referenced to provide an additional meaningful method of evaluating our operating performance from 

period to period on a basis that may not be otherwise on a GAAP basis. For other information concerning EBITDAC and to a reconciliation to the most 
closely comparable GAAP measure, refer to pages 23 and 83 of this Annual Report, respectively.

11

2018 ANNUAL REPORT 
 
 
 
Review of Operations

RETAIL

Pictured here are teammates from Strategic Benefit Advisors in Southborough, Massachusetts.

The success of our Retail Segment in 
2018 was driven by our best-in-class 
solutions and service, delivering 
organic revenue growth(1) of 3.0%. 

With an average annual customer 
retention rate of more than 95%, 
Strategic Benefit Advisors (SBA) 
is an exceptional example of our 
customer-centric culture. Customer 
feedback is a hallmark of this 
employee benefits advisory firm; and 
is sought, analyzed, and acted upon 
every day. SBA’s passion for listening 
and responding to customers’ needs 
is the foundation for their outstanding 

customer retention rate and a 
key driver of their success. SBA’s 
team is composed of experienced 
advisors and a deep bench of subject 
matter experts–from actuaries to 
physician specialists. Using their 
extensive knowledge of the benefits 
marketplace, their relationships with 
supplier partners, and their expertise 
in healthcare delivery models, SBA’s 
advisors create tailored solutions 
for each customer’s unique benefits 
requirements. The result is a suite 
of healthcare and group benefits 
programs that effectively and 
efficiently serve each customer’s 

specific needs. SBA’s passion for 
ongoing feedback allows them to 
continuously improve the quality, 
effectiveness, and breadth of their 
offerings. It is a crucial element of their 
commitment to their customers.

In 2019, our Retail Segment will 
continue to focus on building 
collaborative teams, investing 
in customer-centric technology 
platforms, delivering market-driven 
solutions to keep our customers 
ahead of industry trends, and 
acquiring companies to create 
additional growth.

(1)  Organic revenue is a non-GAAP financial measure and is referenced to provide an additional meaningful method of evaluating our operating performance 

from period to period on a basis that may not be otherwise on a GAAP basis. For other information concerning organic revenue growth and to a 
reconciliation to the most closely comparable GAAP measure, refer to pages 23 and 30-31 of this Annual Report, respectively.

12

 
Review of Operations

NATIONAL PROGRAMS

The impact of non-recurring revenue 
associated with the 2017 storm 
season resulted in organic revenue 
growth(1) of (0.9%) for our National 
Programs Segment in 2018. 

Arrowhead General Insurance Agency’s 
Special Risk division (commercial and 
residential earthquake) exemplifies 
underwriting expertise and strong 
carrier relationships.

Arrowhead’s Commercial Earthquake 
program is one of the largest writers 
of standalone commercial earthquake 
policies in the United States and offers 
the highest commercial earthquake 
policy limits in California, Oregon, 
and Washington.

The team developed an innovative 
policy across multiple carriers, 
eliminating the cost and inefficiency of 
issuing separate policies. This creative 
approach helped drive strong growth 
in 2018. They also worked with multiple 
carrier partners to consolidate separate 
claims administration functions into 
a single source within our American 
Claims Management business. This 
change led to greater efficiency and 
speed of claims administration.

Arrowhead’s Residential Earthquake 
program has a deeply-ingrained 
culture of customer engagement—the 
bedrock of its success—evidenced by 
the 1,000+ independent agents that 
distribute its industry-leading offerings.

The team’s technical and product 
expertise is a key contributor to their 
strong carrier relationships, allowing 
them to offer expanded coverage 
options through the automated 
Arrowhead Exchange portal. This 
application provides access to 
fast and accurate quotes and swift 
underwriting response time for agents. 

National Programs is committed 
to teammate engagement and 
development as a key piece of our 
growth strategy, and we will continue 
to evaluate and explore new product 
ideas, acquisitions, partnerships, and 
InsurTech applications. Teammates 
from the National Programs Segment 
work every day to create better 
outcomes for our customers.

(1)  Organic revenue is a non-GAAP financial measure and is referenced to provide an additional meaningful method of evaluating our operating performance from 
period to period on a basis that may not be otherwise on a GAAP basis. For other information concerning organic revenue growth and to a reconciliation to the 
most closely comparable GAAP measure, refer to pages 23 and 30-31 of this Annual Report, respectively.

Pictured here are teammates from Arrowhead’s Special Risk division in San Diego, California.

2018 ANNUAL REPORT

13

 
Review of Operations

WHOLESALE BROKERAGE

2018 was another banner year for 
the Wholesale Brokerage Segment 
with 5.7% organic revenue growth(1), 
powered by the diversification of our 
product mix.

The extraordinary success of Procor 
Solutions + Consulting’s (Procor) risk 
management and claims advisory 
business demonstrates the quality 
of this segment’s growth. Since 
its inception in 2013, Procor has 
grown organically to become one 
of the leading performers within the 
Wholesale Brokerage Segment. 
Procor exemplifies “Insurance in 
Action”—helping customers protect 
their people, property, and profits 

and become more resilient to a 
catastrophe or disaster. A premier 
provider of complex property damage 
and business interruption claims 
consulting services, Procor helped 
customers finalize and collect claims 
in excess of $1 billion in 2018 with 
exceptional revenue growth. But 
Procor’s services go beyond helping 
businesses navigate insurance, 
manage business interruption risk, 
maximize valuations, and manage 
claims after an event. What sets Procor 
apart is its extensive pre-loss planning 
expertise—helping customers 
understand what their risks are, how 
to value them, and how to carefully 
plan for business continuity. Procor’s 

commitment to excellence permeates 
every corner of their operation. 
From the many awards earned by 
its teammates in 2018, to its office 
strategically located in Brooklyn’s 
“Tech Triangle,” Procor’s technology 
solutions make it easier to engage in 
disaster planning.

This dedication to customer and 
operational excellence is shared 
across the Wholesale Brokerage 
Segment. As we focus in 2019 
on expanding the breadth and 
geographic footprint of our business, 
this commitment will be a key enabler 
to capture additional profitable 
growth opportunities.

(1)  Organic revenue is a non-GAAP financial measure and is referenced to provide an additional meaningful method of evaluating our operating performance 

from period to period on a basis that may not be otherwise on a GAAP basis. For other information concerning organic revenue growth and to a 
reconciliation to the most closely comparable GAAP measure, refer to pages 23 and 30-31 of this Annual Report, respectively.

14

Pictured here are teammates from Procor Solutions + Consulting in Brooklyn, New York.

Review of Operations

SERVICES

Pictured here are teammates from USIS in Orlando, Florida.

Our commitment to excellence in 
customer service and innovation 
was evident in our Services 
Segment in 2018, which delivered 
organic revenue growth(1) of 3.4%. 

“Service Beyond the Contract” 
is the motto of USIS, a leader in 
third-party claims administration 
and management for workers’ 
compensation and liability claims. 
Using the skills and expertise of its 
subject matter experts and software 
developers, USIS closely manages 
the needs and challenges facing 
its customers to create innovative 
programs with custom services. 
These tailor-made solutions reduce 
cost, increase efficiency, and 

improve quality of service for injured 
employees. This extraordinary 
customer focus allowed USIS to 
turn the insolvency of a workers’ 
compensation insurance company 
into a winning situation. In early 2018, 
the Florida Workers’ Compensation 
Insurance Guaranty Association 
(FWCIGA) turned to USIS to create 
a program to quickly and efficiently 
administer more than 2,200 
workers’ compensation claims in 
receivership. Within weeks, USIS’s 
team of specially trained adjusters 
and nurses coordinated and 
reinstated medical care for injured 
employees, resumed the payment of 
lost wage benefits, and paid medical 
providers overdue amounts. Under 

USIS’s program, 55% of claims were 
resolved within the first 12 months. 
Injured employees received the 
care and financial support they were 
due, medical providers received 
the reimbursement they were 
owed, and FWCIGA’s exposure was 
minimized—all while contributing to 
USIS’s growth.

In 2019, the Services Segment will 
carry forward this deep-rooted 
dedication to customer focus as 
we collaborate to seek new ways 
to deliver more innovative and 
responsive products and services to 
drive customer acquisition, retention, 
and growth.

(1)  Organic revenue is a non-GAAP financial measure and is referenced to provide an additional meaningful method of evaluating our operating performance 

from period to period on a basis that may not be otherwise on a GAAP basis. For other information concerning organic revenue growth and to a 
reconciliation to the most closely comparable GAAP measure, refer to pages 23 and 30-31 of this Annual Report, respectively.

15

2018 ANNUAL REPORT 
LEADERSHIP OVERVIEW

J. POWELL BROWN, CPCU
President &  
Chief Executive Officer

R. ANDREW WATTS
Executive Vice President, 
Chief Financial Officer & 
Treasurer

J. SCOTT PENNY, CIC 
Executive Vice President &  
Chief Acquisitions Officer

ROBERT W. LLOYD, ESQ., CPCU, CIC
Executive Vice President,  
General Counsel  
& Secretary

JULIE K. RYAN
Executive Vice President &  
Chief People Officer

RICHARD A. FREEBOURN, SR., 
CPCU, CIC 
Senior Vice President–  
Internal Operations

ANTHONY T. STRIANESE
Executive Vice President &  
President–Wholesale 
Brokerage Division

CHRIS L. WALKER
Executive Vice President &  
President–National  
Programs Division

J. NEAL ABERNATHY
Senior Vice President

JOHN R. BERNER
Senior Vice President

SAM R. BOONE, JR.
Senior Vice President

STEVE M. BOYD
Senior Vice President

P. BARRETT BROWN 
Senior Vice President & Regional 
President—Retail Division

KATHY H. COLANGELO, CIC, ASLI
Senior Vice President

16

MICHAEL J. EGAN
Senior Vice President & Regional 
President—Retail Division

JOHN M. ESPOSITO, CIC 
Senior Vice President & Regional  
President —Retail Division

JOSEPH S. FAILLA
Senior Vice President

JAMES C. HAYS
Vice Chairman

THOMAS K. HUVAL, CIC
Senior Vice President & Regional  
President—Retail Division

MICHAEL L. KEEBY, CIC
Senior Vice President & Regional  
President—Retail Division

RICHARD A. KNUDSON, CIC
Senior Vice President & Regional  
President—Retail Division

DONALD M. MCGOWAN, JR.
Senior Vice President & Regional  
President—Retail Division

B. CARL OWEN, JR.
Senior Vice President & 
Chief Information Officer

PAUL F. ROGERS
Senior Vice President & Regional  
President—Retail Division

H. VAUGHN STOLL 
Senior Vice President

LEADERSHIP OVERVIEW

Board of Directors

Left to right:

SAMUEL P. BELL, III, ESQ.
Former Of Counsel Buchanan 
Ingersoll & Rooney PC

Committees: Acquisition,  
Compensation

JAMES S. HUNT
Former Executive Vice President & 
Chief Financial Officer, Walt Disney 
Parks and Resorts Worldwide

Committees: Acquisition, Audit (Chair), 
Compensation

THEODORE J. HOEPNER
Former Vice Chairman, SunTrust Bank 
Holding Company

Committees: Audit, Compensation

BRADLEY CURREY, JR.
Former Chairman & Chief Executive 
Officer, Rock-Tenn Company

Committee: Nominating/Corporate 
Governance

CHILTON D. VARNER, ESQ.
Senior Counsel, King & Spalding LLP

Committee: Nominating/Corporate 
Governance

WENDELL S. REILLY
Managing Partner, 
Grapevine Partners, LLC 
Lead Director

H. PALMER PROCTOR, JR.
President & Chief Executive Officer/
Director, Fidelity Bank

Committees: Acquisition (Chair),  
Compensation

HUGH M. BROWN
Founder and former President & 
Chief Executive Officer, BAMSI, Inc.

Committee: Nominating/Corporate 
Governance (Chair)

Committees: Acquisition, Audit, 
Nominating/Corporate Governance

J. HYATT BROWN, CPCU, CLU
Chairman, Brown & Brown, Inc.

J. POWELL BROWN, CPCU
President & Chief Executive Officer, 
Brown & Brown, Inc.

TONI JENNINGS
Chairman, Jack Jennings & Sons; 
Former Lieutenant Governor, 
State of Florida

Committees: Audit, 
Compensation (Chair)

TIMOTHY R. M. MAIN
Global Head of Financial Institutional 
Group, Barclays Plc

Committee: Acquisition

JAMES C. HAYS
Vice Chairman, Brown & Brown, Inc.

LAWRENCE L. GELLERSTEDT, III
Chairman of the Board & 
Chief Executive Officer, Cousins 
Properties Incorporated

17

2018 ANNUAL REPORTBROWN & BROWN 
AT-A-GLANCE

Retail

National Programs

From large multinational organizations to small businesses and 
personal insurance, Brown & Brown’s Retail Segment develops 
comprehensive insurance solutions to fit the needs of our 
customers. Our customers’ exposures are unique and deserve 
equally unique options that provide appropriate coverage to reduce 
risk. Utilizing our unparalleled expertise and market strength, we are 
focused on protecting what our customers value most.

Teams within Brown & Brown’s National Programs Segment 
specialize in the development and management of insurance 
program business, often designed for niche, underserved markets. 
We offer program management expertise for insurance carrier 
partners across numerous lines of business. By remaining vigilant 
of emerging insurance exposures and needs, we are leaders in 
the design of cutting-edge products and programs.

•  Public Risk 

Underwriters 
of Illinois
•  Public Risk 

Underwriters 
of Indiana
•  Public Risk 

Underwriters of 
New Jersey

•  Sigma Underwriting 

Managers

•  TitlePac
•  Wright Flood
•  Wright Public Entity
•  Wright Specialty

•  Optometric 

Protector Plan

•  Parcel 

Insurance Plan

•  Physicians 

Protector Plan
•  Proctor Financial
•  Professional 

Protector Plan 
for Dentists

•  Professional Risk 
Specialty Group

•  Professional 

Services Plans
•  Protect One for 
Professionals

•  Public Risk 

Underwriters 
of Florida

•  Allied Protector Plan
•  American Specialty
•  Arrowhead General 
Insurance Agency

•  Automotive 
Aftermarket
•  Bellingham 
Underwriters
•  CalSurance 
Associates

•  Clear Risk Solutions
•  Florida Intracoastal 

Underwriters

•  Health Special Risk
•  Irving Weber 
Associates

•  Lawyer’s 

Protector Plan

Services

Partnering with insurance companies and self-insured entities, 
Brown & Brown’s Services Segment provides third-party claims 
administration and ancillary services such as surveillance and 
special investigation services. Our expertise across diverse lines 
of business includes workers’ compensation, professional liability, 
auto, general liability, flood, and Social Security disability insurance 
advocacy. Our seasoned team prides itself on being nimble and 
ready to tailor solutions to meet each customer’s unique needs.

•  The Advocator Group
•  American Claims Management
•  Insurance Claims Adjusters
•  NuQuest
•  Preferred Government 

Claims Services

•  Professional Disability Associates
•  Protect Professionals 
Claims Management

•  USIS

•  Arizona
•  Arkansas
•  California
•  Colorado
•  Connecticut
•  Delaware
•  Florida
•  Georgia
•  Hawaii
•  Illinois
•  Indiana
•  Iowa
•  Kansas
•  Kentucky

•  Louisiana
•  Maryland
•  Massachusetts
•  Michigan
•  Minnesota
•  Mississippi
•  Missouri
•  Nevada
•  New Hampshire
•  New Jersey
•  New Mexico
•  New York
•  Ohio
•  Oklahoma

•  Oregon
•  Pennsylvania
•  Rhode Island
•  South Carolina
•  Tennessee
•  Texas
•  Utah
•  Vermont
•  Virginia
•  Washington
•  Wisconsin

Outside U.S.:

•  Bermuda
•  Cayman Islands

Wholesale Brokerage

Specializing in placing unique and complex accounts, brokers in 
Brown & Brown’s Wholesale Brokerage Segment are insurance 
product and program specialists with access to an extensive 
network of insurance companies offering excess and surplus lines 
coverages. We offer a distinct value proposition to retail partners: 
exceptional coverage expertise across a wide range of property 
and casualty lines of business and access to well-established 
insurance company relationships often unavailable to retail 
agencies on a direct basis.

•  APEX Insurance Services
•  Big Sky Underwriters
•  Braishfield Associates
•  Bridge Specialty Underwriting
•  Combined Group 
Insurance Services

•  Decus Insurance Brokers
•  ECC Insurance Brokers
•  Graham Rogers
•  Halcyon Underwriters

•  Hull & Company
•  MacDuff Underwriters
•  Morstan General Agency
•  National Risk Solutions
•  Peachtree Special Risk Brokers
•  Procor Solutions + Consulting
•  Public Risk Underwriters of Texas
•  Texas Security General 

Insurance Agency

18

Find your solution at bbinsurance.com/locations

COMMUNITIES

Dedicated to the 
People and  
Communities  
We Serve

For 79 years, Brown & Brown has 
demonstrated a Culture of Caring 
through dedication to the people 
and communities we serve. With 
more than 9,500 teammates 
in approximately 291 locations, 
we actively support more than 
975 organizations in the many local 
communities in which we live, work, 
and play. Brown & Brown is proud to 
support multiple non-profit groups 
and other organizations nationwide, 
including the American Cancer 
Society, American Red Cross, Big 
Brothers Big Sisters of America, 
Habitat for Humanity, Make-A-Wish, 
Special Olympics, St. Jude Children’s 
Research Hospital, Wounded Warrior 
Project, and the United Way. 

We proudly support conservation 
efforts to protect the cheetah, our 
Company symbol, through the 
Cheetah Conservation Fund and the 
Ann Van Dyk Cheetah Centre.

Servant leadership helps to build a 
better organization, and our team 
is passionate about giving back to 
our communities and serving those 
in need. 

19

2018 ANNUAL REPORTDisclosure Regarding Forward-Looking Statements 

Brown & Brown, Inc., together with its subsidiaries (collectively, “we,” “Brown & Brown” or the “Company”), makes “forward-looking statements” within the “safe 
harbor” provision of the Private Securities Litigation Reform Act of 1995, as amended, throughout this report and in the documents we incorporate by reference 
into this report. You can identify these statements by forward-looking words such as “may,” “will,” “should,” “expect,” “anticipate,” “believe,” “intend,” “estimate,” 
“plan” and “continue” or similar words. We have based these statements on our current expectations about potential future events. Although we believe the 
expectations expressed in the forward-looking statements included in this Form 10-K and the reports, statements, information and announcements incorporated 
by reference into this report are based upon reasonable assumptions within the bounds of our knowledge of our business, a number of factors could cause 
actual results to differ materially from those expressed in any forward-looking statements, whether oral or written, made by us or on our behalf. Many of these 
factors have previously been identified in filings or statements made by us or on our behalf. Important factors which could cause our actual results to differ 
materially from the forward-looking statements in this report include but are not limited to the following items, in addition to those matters described in Part I, Item 
1A “Risk Factors” and Part II, Item 7 “Management’s Discussion and Analysis of Financial Condition and Results of Operations”:

•  Future prospects;

•  Premium rates set by insurance companies and insurable exposure units, which have traditionally varied and are difficult to predict;

•  Material adverse changes in economic conditions in the markets we serve and in the general economy;

•  Future regulatory actions and conditions in the states in which we conduct our business;

•  The occurrence of adverse economic conditions, an adverse regulatory climate, or a disaster in Arizona, California, Florida, Georgia, Illinois, Indiana, 

Kentucky, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Texas, Virginia, Washington and Wisconsin, 
because a significant portion of business written by us is for customers located in these states;

•  Our ability to attract, retain and enhance qualified personnel and to maintain our corporate culture;

•  Competition from others in or entering into the insurance agency, wholesale brokerage, insurance programs and related service business;

•  Disintermediation within the insurance industry, including increased competition from insurance companies, technology companies and the financial services 

industry, as well as the shift away from traditional insurance markets;

•  The integration of our operations with those of businesses or assets we have acquired, including our November 2018 acquisition of The Hays Group, Inc. 

and certain of its affiliates, or may acquire in the future and the failure to realize the expected benefits of such integration;

•  Risks that could negatively affect our acquisition strategy, including continuing consolidation among insurance intermediaries and the increasing presence of 

private equity investors driving up valuations;

•  Our ability to forecast liquidity needs through at least the end of 2019;

•  Our ability to renew or replace expiring leases;

•  Outcomes of existing or future legal proceedings and governmental investigations;

•  Policy cancellations and renewal terms, which can be unpredictable;

•  Potential changes to the tax rate that would affect the value of deferred tax assets and liabilities and the impact on income available for investment or 

distribution to shareholders;

•  The inherent uncertainty in making estimates, judgments, and assumptions in the preparation of financial statements in accordance with generally accepted 

accounting principles in the United States of America (“U.S. GAAP”);

•  Our ability to effectively utilize technology to provide improved value for our customers or carrier partners as well as applying effective internal controls and 

efficiencies in operations; and

•  Other risks and uncertainties as may be detailed from time to time in our public announcements and Securities and Exchange Commission (“SEC”) filings.

Assumptions as to any of the foregoing and all statements are not based upon historical fact, but rather reflect our current expectations concerning future 
results and events. Forward-looking statements that we make or that are made by others on our behalf are based upon a knowledge of our business and the 
environment in which we operate, but because of the factors listed above, among others, actual results may differ from those in the forward-looking statements. 
Consequently, these cautionary statements qualify all of the forward-looking statements we make herein. We cannot assure you that the results or developments 
anticipated by us will be realized or, even if substantially realized, that those results or developments will result in the expected consequences for us or affect us, 
our business or our operations in the way we expect. We caution readers not to place undue reliance on these forward-looking statements, which speak only as 
of their dates. We assume no obligation to update any of the forward-looking statements.

20

2018 
Financial 
Review

22 

45 

46 

47 

48 

49 

83 

84 

87 

Management’s Discussion and Analysis of Financial Condition 
and Results of Operations

Consolidated Statements of Income

Consolidated Balance Sheets

Consolidated Statements of Shareholders’ Equity

Consolidated Statements of Cash Flows

Notes to Consolidated Financial Statements

GAAP Reconciliation—Income Before Income Taxes to EBITDAC 
and Income Before Income Taxes Margin to EBITDAC Margin

Report of Independent Registered Public Accounting Firm

Management’s Report on Internal Control Over 
Financial Reporting

88 

Performance Graph

21

2018 ANNUAL REPORTGeneral
The following discussion should be read in conjunction with our Consolidated Financial Statements and the related Notes 
to those Financial Statements included elsewhere in this Annual Report on Form 10-K. In addition, please see “Information 
Regarding Non-GAAP Measures” below, regarding important information on non-GAAP financial measures contained in our 
discussion and analysis.

We are a diversified insurance agency, wholesale brokerage, insurance programs and services organization headquartered 
in Daytona Beach, Florida. As an insurance intermediary, our principal sources of revenue are commissions paid by insurance 
companies and, to a lesser extent, fees paid directly by customers. Commission revenues generally represent a percentage 
of the premium paid by an insured and are affected by fluctuations in both premium rate levels charged by insurance 
companies and the insureds’ underlying “insurable exposure units,” which are units that insurance companies use to measure 
or express insurance exposed to risk (such as property values, or sales and payroll levels) to determine what premium to 
charge the insured. Insurance companies establish these premium rates based upon many factors, including loss experience, 
risk profile and reinsurance rates paid by such insurance companies, none of which we control.

We have increased revenues every year from 1993 to 2018, with the exception of 2009, when our revenues dropped 1.0%. Our 
revenues grew from $95.6 million in 1993 to $2.0 billion in 2018, reflecting a compound annual growth rate of 13.0%. In the same 
25-year period, we increased net income from $8.1 million to $344.3 million in 2018, a compound annual growth rate of 16.2%.

The volume of business from new and existing customers, fluctuations in insurable exposure units, changes in premium rate 
levels, changes in general economic and competitive conditions, and the occurrence of catastrophic weather events all affect 
our revenues. For example, level rates of inflation or a general decline in economic activity could limit increases in the values 
of insurable exposure units. Conversely, increasing costs of litigation settlements and awards could cause some customers 
to seek higher levels of insurance coverage. Historically, our revenues have typically grown as a result of our focus on net 
new business growth and acquisitions. We foster a strong, decentralized sales and service culture with the goal of consistent, 
sustained growth over the long-term.

The term “Organic Revenue,” a non-GAAP measure, is our core commissions and fees less (i) the core commissions and fees 
earned for the first twelve months by newly-acquired operations, (ii) divested business (core commissions and fees generated 
from offices, books of business or niches sold or terminated during the comparable period), and (iii) the impact of the adoption 
of Accounting Standards Update No. 2014-09, “Revenue from Contracts with Customers (Topic 606)” and Accounting Standards 
Codification Topic 340 – Other Assets and Deferred Cost (the “New Revenue Standard”) effective January 1, 2018. The term 
“core commissions and fees” excludes profit-sharing contingent commissions and guaranteed supplemental commissions, 
and therefore represents the revenues earned directly from specific insurance policies sold, and specific fee-based services 
rendered. “Organic Revenue” is reported in this manner in order to express the current year’s core commissions and fees on 
a comparable basis with the prior year’s core commissions and fees. The resulting net change reflects the aggregate changes 
attributable to (i) net new and lost accounts, (ii) net changes in our customers’ exposure units, (iii) net changes in insurance 
premium rates or the commission rate paid to us by our carrier partners, (iv) the net change in fees paid to us by our customers 
and (v) fees earned based upon claim processing volumes within our Services Segment. Organic Revenue is reported in 
“Results of Operations” and in “Results of Operations - Segment Information” of this Form 10-K.

We also earn “profit-sharing contingent commissions,” which are commissions based primarily on underwriting results, 
but which may also reflect considerations for volume, growth and/or retention. These commissions which are included in 
our commissions and fees in the Consolidated Statement of Income, are accrued throughout the year based on actual 
premiums written and are primarily received in the first and second quarters of each year, based upon the aforementioned 
considerations for the prior year(s). Prior to the adoption of the New Revenue Standard, these commissions were recorded to 
income when received. Over the last three years, profit-sharing contingent commissions have averaged approximately 3.1% of 
the previous year’s commissions and fees revenue.

22

MANAGEMENT’S DISCUSSION AND ANALYSISOF FINANCIAL CONDITION AND RESULTS OF OPERATIONSMANAGEMENT'S DISCUSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESUlTS OF OPERATIONS (CONT'D.)

Certain insurance companies offer guaranteed fixed-base agreements, referred to as “Guaranteed Supplemental Commissions” 
(“GSCs”) in lieu of profit-sharing contingent commissions. GSCs are accrued throughout the year based upon actual premiums 
written. For the year ended December 31, 2018, we had earned $ 10.0 million of GSCs, of which $8.9 million remained 
accrued at December 31, 2018 as most of this will be collected over the first and second quarters of 2019. For the years ended 
December 31, 2018, 2017, and 2016, we earned $10.0 million, $10.4 million and $11.5 million, respectively, from GSCs.

Combined, our profit-sharing contingent commissions and GSCs for the year ended December 31, 2018 increased by $3.3 million over 
2017 primarily as a result of an increase in profit-sharing contingent commissions and GSCs in the National Programs Segments. Other 
income decreased by $20.8 million primarily as a result of a legal settlement recognized in the first quarter of 2017.

Fee revenues primarily relate to services other than securing coverage for our customers, as well as fees negotiated in lieu of 
commissions, and are recognized as performance obligations are satisfied. Fee revenues have historically been generated 
primarily by: (1) our Services Segment, which provides insurance-related services, including third-party claims administration 
and comprehensive medical utilization management services in both the workers’ compensation and all-lines liability arenas, as 
well as Medicare Set-aside services, Social Security disability and Medicare benefits advocacy services, and claims adjusting 
services; (2) our National Programs and Wholesale Brokerage Segments, which earn fees primarily for the issuance of insurance 
policies on behalf of insurance companies; and to a lesser extent (3) our Retail Segment in our large-account customer base. 
Fee revenues as a percentage of our total commissions and fees, represented 19.8% in 2018, 31.5% in 2017, and 31.3% in 2016.

For the years ended December 31, 2018 and 2017, our commissions and fees growth rate was 8.2% and 5.4%, respectively, 
and our consolidated Organic Revenue growth rate was 2.4% and 4.4%, respectively. In the event that the gradual increases 
in insurable exposure units that occurred in the past few years continues through 2019 and premium rate changes are similar 
with 2018, we believe we will continue to see positive quarterly Organic Revenue growth rates in 2019.

Historically, investment income has consisted primarily of interest earnings on operating cash and where permitted, on 
premiums and advance premiums collected and held in a fiduciary capacity before being remitted to insurance companies. 
Our policy is to invest available funds in high-quality, short-term fixed income investment securities. Investment income also 
includes gains and losses realized from the sale of investments. Other income primarily reflects legal settlements and other 
miscellaneous income.

Income before income taxes for the year ended December 31, 2018 increased over 2017 by $12.7 million, primarily as a result 
of net new business and acquisitions completed in the past twelve months offset by lower weather related claims processing 
revenues in 2018 and a legal settlement recorded in the first quarter of 2017.

Information Regarding Non-GAAP Measures
In the discussion and analysis of our results of operations, in addition to reporting financial results in accordance with 
generally accepted accounting principles (“GAAP”), we provide references to the following non-GAAP financial measures 
as defined in Regulation G of SEC rules: Organic Revenue, Organic Revenue growth, EBITDAC and EBITDAC Margin. We 
view these non-GAAP financial measures as important indicators when assessing and evaluating our performance on a 
consolidated basis and for each of our segments because they allow us to determine a more comparable, but non-GAAP, 
measurement of revenue growth and operating performance that is associated with the revenue sources that were a part 
of our business in both the current and prior year. We believe that Organic Revenue provides a meaningful representation 
of our operating performance and view Organic Revenue growth as an important indicator when assessing and evaluating 
the performance of our four segments. Organic Revenue can be expressed as a dollar amount or a percentage rate when 
describing Organic Revenue growth. We also use Organic Revenue growth and EBITDAC Margin for incentive compensation 
determinations for executive officers and other key employees. We view EBITDAC and EBITDAC Margin as important 
indicators of operating performance, because they allow us to determine more comparable, but non-GAAP, measurements 
of our operating margins in a meaningful and consistent manner by removing the significant non-cash items of depreciation, 
amortization and the change in estimated acquisition earn-out payables, and also interest expense and taxes, which are 
reflective of investment and financing activities, not operating performance.

These measures are not in accordance with, or an alternative to the GAAP information provided in this Annual Report on 
Form 10-K. We present such non-GAAP supplemental financial information because we believe such information is of interest 
to the investment community and because we believe they provide additional meaningful methods of evaluating certain 
aspects of our operating performance from period to period on a basis that may not be otherwise apparent on a GAAP basis. 
We believe these non-GAAP financial measures improve the comparability of results between periods by eliminating the 
impact of certain items that have a high degree of variability. Our industry peers may provide similar supplemental non-GAAP 

23

2018 ANNUAL REPORTMANAGEMENT'S DISCUSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESUlTS OF OPERATIONS (CONT'D.)

information with respect to one or more of these measures, although they may not use the same or comparable terminology 
and may not make identical adjustments. This supplemental financial information should be considered in addition to, not in 
lieu of, our Consolidated Financial Statements.

Tabular reconciliations of this supplemental non-GAAP financial information to our most comparable GAAP information are 
contained in this Annual Report on Form 10-K under “Results of Operation–Segment Information.”

Acquisitions
Part of our business strategy is to attract high-quality insurance intermediaries to join our operations. From 1993 through the 
fourth quarter of 2018, we acquired 513 insurance intermediary operations, excluding acquired books of business (customer 
accounts). During the year ended December 31, 2018, the Company acquired the assets and assumed certain liabilities 
of twenty insurance intermediaries, all of the stock of three insurance intermediaries and one book of business (customer 
accounts). Collectively, these acquired businesses had annualized revenues of approximately $323.2 million.

On November 15, 2018, we completed the acquisition of certain assets and assumption of certain liabilities of The Hays 
Group, Inc. and certain of its affiliates (collectively, “Hays”). At closing, we delivered a payment of $705 million, consisting of 
$605 million in cash and the issuance to certain key owners of Hays of 3,376,103 shares of our common stock for a total value 
of $ 100.0 million. In addition, the Company may pay additional consideration to Hays in the form of earn-out payments in the 
aggregate amount of up to $25.0 million in cash over three years, which is subject to certain conditions and the successful 
achievement of average annual EBITDA compound annual growth rate targets for the acquired business during 2019, 
2020 and 2021. Hays was founded in 1994 providing employee benefits, property & casualty, and personal lines insurance 
and has grown to be the 22nd largest U.S. broker as measured by Business Insurance magazine. With headquarters in 
Minneapolis, Hays operates across twenty-one states, increasing our presence in the mid-west. This transaction was initially 
funded through utilization of the Company’s revolving line of credit within our credit facility, details of which can be found in 
“Management’s Discussion and Analysis of Financial Condition”, “Results of Operations” and Note 9 “long-Term Debt” in the 
“Notes to Consolidated Financial Statements”.

Critical Accounting Policies
Our Consolidated Financial Statements are prepared in accordance with U.S. GAAP. The preparation of these financial statements 
requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses. 
We continually evaluate our estimates, which are based upon historical experience and on assumptions that we believe to be 
reasonable under the circumstances. These estimates form the basis for our judgments about the carrying values of our assets and 
liabilities, of which values are not readily apparent from other sources. Actual results may differ from these estimates.

We believe that of our significant accounting and reporting policies, the more critical policies include our accounting for 
revenue recognition, business combinations, and purchase price allocations, intangible asset impairments, non-cash 
stock-based compensation, and reserves for litigation. In particular, the accounting for these areas requires significant use 
of judgment to be made by management. Different assumptions in the application of these policies could result in material 
changes in our consolidated financial position or consolidated results of operations. Refer to Note 1 “Summary of Significant 
Accounting Policies” in the “Notes to Consolidated Financial Statements” for a discussion of the impacts for adopting 
Accounting Standards Update No. 2014-09, “Revenue from Contracts with Customers (Topic 606).

Revenue Recognition
The majority of our revenue is commissions derived from our performance as agents and brokers, acting on behalf of 
insurance carriers to sell products to customers that are seeking to transfer risk, and conversely, acting on behalf of those 
customers in negotiating with insurance carriers seeking to acquire risk in exchange for premiums. In these arrangements our 
performance obligation is complete upon the effective date of the bound policy, as such that is when the associated revenue 
is recognized. Where the Company’s performance obligations have been completed, but the final amount of compensation 
is unknown due to variable factors, we estimate the amount of such compensation. We recognize subsequent commission 
adjustments upon our receipt of additional information or final settlement, whichever occurs first.

To a lesser extent, the Company earns revenues in the form of fees. like commissions, fees paid to us in lieu of commission, are 
recognized upon the effective date of the bound policy. When we are paid a fee for service, however, the associated revenue is 
recognized over a period of time that coincides with when the customer simultaneously receives and consumes the benefit of our 
work, which characterizes most of our claims processing arrangements and various services performed in our employee benefits 
practices. Other fees are typically recognized upon the completion of the delivery of the agreed-upon services to the customer.

24

MANAGEMENT'S DISCUSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESUlTS OF OPERATIONS (CONT'D.)

Management determines a policy cancellation reserve based upon historical cancellation experience adjusted in accordance 
with known circumstances.

Please see Note 2 “Revenues” in the “Notes to Consolidated Financial Statements” for additional information regarding the 
nature and timing of our revenues.

Business Combinations and Purchase Price Allocations
We have acquired significant intangible assets through acquisitions of businesses. These assets generally consist of 
purchased customer accounts, non-compete agreements, and the excess of purchase prices over the fair value of identifiable 
net assets acquired (goodwill). The determination of estimated useful lives and the allocation of purchase price to intangible 
assets requires significant judgment and affects the amount of future amortization and possible impairment charges.

All of our business combinations initiated after June 30, 2001 have been accounted for using the acquisition method. In 
connection with these acquisitions, we record the estimated value of the net tangible assets purchased and the value of 
the identifiable intangible assets purchased, which typically consist of purchased customer accounts and non-compete 
agreements. Purchased customer accounts include the physical records and files obtained from acquired businesses that 
contain information about insurance policies, customers and other matters essential to policy renewals. However, they 
primarily represent the present value of the underlying cash flows expected to be received over the estimated future renewal 
periods of the insurance policies comprising those purchased customer accounts. The valuation of purchased customer 
accounts involves significant estimates and assumptions concerning matters such as cancellation frequency, expenses 
and discount rates. Any change in these assumptions could affect the carrying value of purchased customer accounts. 
Non-compete agreements are valued based upon their duration and any unique features of the particular agreements. 
Purchased customer accounts and non-compete agreements are amortized on a straight-line basis over the related 
estimated lives and contract periods, which range from 3 to 15 years. The excess of the purchase price of an acquisition over 
the fair value of the identifiable tangible and intangible assets is assigned to goodwill and is not amortized.

Acquisition purchase prices are typically based upon a multiple of average annual operating profit and/or core revenue 
earned over a one to three-year period within a minimum and maximum price range. The recorded purchase prices for all 
acquisitions include an estimation of the fair value of liabilities associated with any potential earn-out provisions, where an 
earn-out is part of the negotiated transaction. Subsequent changes in the fair value of earn-out obligations are recorded in 
the Consolidated Statement of Income when changes to the expected performance of the associated business are realized.

The fair value of earn-out obligations is based upon the present value of the expected future payments to be made to the 
sellers of the acquired businesses in accordance with the provisions contained in the respective purchase agreements. In 
determining fair value, the acquired business’s future performance is estimated using financial projections developed by 
management for the acquired business, and this estimate reflects market participant assumptions regarding revenue growth 
and/or profitability. The expected future payments are estimated on the basis of the earn-out formula and performance 
targets specified in each purchase agreement compared to the associated financial projections. These estimates are then 
discounted to a present value using a risk-adjusted rate that takes into consideration the likelihood that the forecasted 
earn-out payments will be made.

Intangible Assets Impairment
Goodwill is subject to at least an annual assessment for impairment measured by a fair-value-based test. Amortizable 
intangible assets are amortized over their useful lives and are subject to an impairment review based upon an estimate of the 
undiscounted future cash flows resulting from the use of the assets. To determine if there is potential impairment of goodwill, we 
compare the fair value of each reporting unit with its carrying value. If the fair value of the reporting unit is less than its carrying 
value, an impairment loss would be recorded to the extent that the fair value of the goodwill within the reporting unit is less 
than its carrying value. Fair value is estimated based upon multiples of earnings before interest, income taxes, depreciation, 
amortization, and change in estimated acquisition earn-out payables (“EBITDAC”), or on a discounted cash flow basis.

Management assesses the recoverability of our goodwill and our amortizable intangibles and other long-lived assets annually 
and whenever events or changes in circumstances indicate that the carrying value of such assets may not be recoverable. 
Any of the following factors, if present, may trigger an impairment review: (i) a significant underperformance relative to 
historical or projected future operating results, (ii) a significant negative industry or economic trend, and (iii) a significant 
decline in our market capitalization. If the recoverability of these assets is unlikely because of the existence of one or more 

25

2018 ANNUAL REPORTMANAGEMENT'S DISCUSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESUlTS OF OPERATIONS (CONT'D.)

of the above-referenced factors, an impairment analysis is performed. Management must make assumptions regarding 
estimated future cash flows and other factors to determine the fair value of these assets. If these estimates or related 
assumptions change in the future, we may be required to revise the assessment and, if appropriate, record an impairment 
charge. We completed our most recent evaluation of impairment for goodwill as of November 30, 2018 and determined that 
the fair value of goodwill exceeded the carrying value of such assets. Additionally, there have been no impairments recorded 
for amortizable intangible assets for the years ended December 31, 2018, 2017 and 2016.

Non-Cash Stock-Based Compensation
We grant non-vested stock awards to our employees, with the related compensation expense recognized in the financial 
statements over the associated service period based upon the grant-date fair value of those awards.

During the first quarter of 2017, the performance conditions for 326,808 shares of the Company’s common stock granted 
under the Company’s Stock Incentive Plan were determined by the Compensation Committee to have been satisfied relative 
to performance-based grants issued in 2012. These grants had a performance measurement period that concluded on 
December 31, 2016. The vesting condition for these grants requires continuous employment for a period of up to ten years 
from the January 2012 grant date in order for the awarded shares to become fully vested and nonforfeitable. As a result of the 
awarding of these shares, the grantees will be eligible to receive payments of dividends and exercise voting privileges after 
the awarding date, and the awarded shares will be included as issued and outstanding common stock shares and included in 
the calculation of basic and diluted net income per share where the net income attributable to unvested awarded stock plans 
is excluded from the total net income attributable to common shares.

During the first quarter of 2018, the performance conditions for 260,344 shares of the Company’s common stock granted 
under the Company’s Stock Incentive Plan were determined by the Compensation Committee to have been satisfied 
relative to performance-based grants issued in 2013. These grants had a performance measurement period that concluded 
on December 31, 2017. The vesting condition for these grants requires continuous employment for a period of up to ten 
years from the January 2013 grant date in order for the awarded shares to become fully vested and nonforfeitable. During 
the third quarter of 2018, the performance conditions for 2,229,561 shares of the Company’s common stock granted under 
the Company’s Stock Incentive Plan were determined by the Compensation Committee to have been satisfied relative to 
performance-based grants issued in July 2013. These grants had a performance measurement period that concluded on 
June 30, 2018. The vesting condition for these grants requires continuous employment for a period of up to seven years 
from the July 2013 grant date in order for the awarded shares to become fully vested and nonforfeitable. As a result of the 
awarding of these shares, the grantees will be eligible to receive payments of dividends and exercise voting privileges after 
the awarding date, and the awarded shares will be included as issued and outstanding common stock shares and included 
in the calculation of basic and in diluted net income per share where the net income attributable to unvested awarded stock 
plans is excluded from the total net income attributable to common shares.

During the first quarter of 2019, the performance conditions for approximately 2.0 million shares of the Company’s common 
stock granted under the Company’s Stock Incentive Plan were determined by the Compensation Committee to have been 
satisfied relative to performance-based grants issued in 2014 and 2016. These grants had a performance measurement 
period that concluded on December 31, 2018. The vesting condition for these grants requires continuous employment for a 
period of up to seven years from the 2014 grant date and five years from the 2016 grant date in order for the awarded shares 
to become fully vested and nonforfeitable. As a result of the awarding of these shares, the grantees will be eligible to receive 
payments of dividends and exercise voting privileges after the awarding date, and the awarded shares will be included as 
issued and outstanding common stock shares and included in the calculation of basic and diluted net income per share.

Litigation and Claims
We are subject to numerous litigation claims that arise in the ordinary course of business. If it is probable that a liability has 
been incurred at the date of the financial statements and the amount of the loss is estimable, an accrual for the costs to resolve 
these claims is recorded in accrued expenses in the accompanying Consolidated Financial Statements. Professional fees 
related to these claims are included in other operating expenses in the accompanying Consolidated Statement of Income as 
incurred. Management, with the assistance of in-house and outside counsel, determines whether it is probable that a liability 
has been incurred and estimates the amount of loss based upon analysis of individual issues. New developments or changes 
in settlement strategy in dealing with these matters may significantly affect the required reserves and affect our net income.

26

MANAGEMENT'S DISCUSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESUlTS OF OPERATIONS (CONT'D.)

Results of Operations for the Years Ended  
December 31, 2018, 2017, and 2016

The following discussion and analysis regarding results of operations and liquidity and capital resources should be 
considered in conjunction with the accompanying Consolidated Financial Statements and related Notes.

Financial information relating to our Consolidated Financial Results is as follows:

(in thousands, except percentages)

REVENUES

Core commissions and fees

Profit-sharing contingent commissions

Guaranteed supplemental commissions

Commissions and fees

Investment income

Other income, net

Total revenues

EXPENSES

Employee compensation and benefits

Other operating expenses

(Gain)/loss on disposal

Amortization

Depreciation

Interest

Change in estimated acquisition earn-out payables

Total expenses

Income before income taxes

Income taxes

NET INCOME

2018

% 
Change

2017

% 
Change

2016

$ 1,944,021

55,875

9,961

2,009,857

2,746

1,643

2,014,246

1,068,914

332,118

(2,175)

86,544

22,834

40,580

2,969

1,551,784

462,462

118,207

8.3%

7.1%

(3.9)%

8.2%

68.9%

(92.7)%

7.1%

7.5%

17.2%

0.8%

1.3%

0.6%

5.9%

(67.7)%

8.4%

2.8%

136.0%

$ 1,794,714

52,186

10,370

1,857,270

1,626

22,451

1,881,347

994,652

283,470

(2,157)

85,446

22,698

38,316

9,200

1,431,625

449,722

50,092

$ 344,255

(13.8)%

$ 399,630

5.7%

(3.4)%

(9.7)%

5.4%

11.7%

NMF

6.5%

7.5%

7.8%

67.1%

(1.4)%

8.1%

(3.0)%

0.2%

6.6%

6.2%

(69.8)%

55.2%

$ 1,697,308

54,000

11,479

1,762,787

1,456

2,386

1,766,629

925,217

262,872

(1,291)

86,663

21,003

39,481

9,185

1,343,130

423,499

166,008

$ 257,491

Income Before Income Taxes Margin

23.0%

23.9%

24.0%

EBITDAC(1)

EBITDAC Margin(1)

Organic Revenue growth rate(1)

Employee compensation and benefits relative to 
total revenues

Other operating expenses relative to total revenues

Capital expenditures

Total assets at December 31

(1) A non-GAAP measure

NMF = Not a meaningful figure

615,389

1.7%

605,382

4.4%

579,831

30.6%

2.4%

53.1%

16.5%

32.2%

4.4%

52.9%

15.1%

32.8%

3.0%

52.4%

14.9%

$

41,520

$6,688,668

71.6%

16.4%

$

24,192

$5,747,550

36.2%

9.2%

$

17,765

$5,262,734

27

2018 ANNUAL REPORT 
MANAGEMENT'S DISCUSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESUlTS OF OPERATIONS (CONT'D.)

Commissions and Fees
Commissions and fees, including profit-sharing contingent commissions and GSCs for 2018, increased $152.6 million to 
$2,009.9 million, or 8.2% over 2017. Core commissions and fees in 2018 increased $149.3 million, of which $ 91.2 million 
represented core commissions and fees from acquisitions that had no comparable revenues in 2017; approximately 
$43.5 million represented net new and renewal business; approximately $16.1 million related to the impact of the adoption 
of the New Revenue Standard; which was offset by $1.5 million related to commissions and fees revenue from businesses 
divested in 2017 and 2018, which reflected an Organic Revenue growth rate of 2.4%. Profit-sharing contingent commissions 
and GSCs for 2018 increased by $3.3 million, or 5.2%, compared to the same period in 2017. The net increase of $3.3 million 
was mainly driven by an increase in profit-sharing contingent commissions and GSCs in the National Programs Segment.

Commissions and fees, including profit-sharing contingent commissions and GSCs for 2017, increased $94.5 million to 
$1,857.3 million, or 5.4% over 2016. Core commissions and fees in 2017 increased $97.4 million, of which approximately 
$27.7 million represented core commissions and fees from agencies acquired since 2016 that had no comparable revenues. 
After accounting for divested business of $4.9 million, the remaining net increase of $74.6 million represented net new 
business, which reflected an Organic Revenue growth rate of 4.4% for core commissions and fees. Profit-sharing contingent 
commissions and GSCs for 2017 decreased by $2.9 million, or 4.5%, compared to the same period in 2016. The net decrease 
of $2.9 million was mainly driven by a decrease in profit-sharing contingent commissions and GSCs in the Retail and 
Wholesale Brokerage Segments, as a result of increased loss ratios and lower premium rates, which was partially offset by an 
increase in profit-sharing contingent commissions and GSCs in the National Programs Segment.

Investment Income
Investment income increased to $2.7 million in 2018, compared with $1.6 million in 2017 and increased to $1.6 million in 2017, 
compared with $1.5 million in 2016. The increases in both years were due to additional interest income driven by higher 
interest rates and cash management activities to earn a higher yield on excess cash balances.

Other Income, Net
Other income for 2018 was $1.6 million, compared with $22.4 million in 2017 and $2.4 million in 2016. Other income consists 
primarily of legal settlements and other miscellaneous income. In 2017, $20.0 million of other income was recognized as a 
result of a legal settlement with AssuredPartners.

Employee Compensation and Benefits
Employee compensation and benefits expense increased 7.5%, or $74.3 million, in 2018 over 2017. This increase included 
$34.8 million of compensation costs related to stand-alone acquisitions that had no comparable costs in the same period of 
2017. Therefore, employee compensation and benefits expense attributable to those offices that existed in the same time 
periods of 2018 and 2017 increased by $39.5 million or 3.9%. This underlying employee compensation and benefits expense 
increase was primarily related to (i) an increase in staff salaries attributable to salary inflation, higher volumes in portions of our 
business and the mix of business across the company; (ii) increased producer commissions due to higher revenue; partially 
offset by (iii) a decrease of approximately $8.8 million in commission expense as a result of the adoption of the New Revenue 
Standard which requires the deferral of incremental costs to obtain a customer contract, and (iv) the increase in the value of 
corporate-owned life insurance policies associated with our deferred compensation plan which is substantially offset in other 
operating expenses. Employee compensation and benefits expense as a percentage of total revenues was 53.1% for 2018 as 
compared to 52.9% for the year ended December 31, 2017.

Employee compensation and benefits expense increased 7.5%, or $69.4 million, in 2017 over 2016. This increase included 
$11.1 million of compensation costs related to stand-alone acquisitions that had no comparable costs in the same period of 
2016. Therefore, employee compensation and benefits expense attributable to those offices that existed in the same time 
periods of 2017 and 2016 increased by $58.3 million or 6.4%. This underlying employee compensation and benefits expense 
increase was primarily related to (i) higher bonuses due to increased revenue and operating profit as well as the additional 
cost associated with the Retail Segment’s performance incentive plan introduced in 2017, (ii) an increase in producer 
commissions driven by new and renewed business, (iii) an increase in non-cash stock-based compensation expense due 
to forfeiture credits recognized in 2016, and (iv) increased staff salaries attributable to salary inflation and higher volumes in 
portions of our business. Employee compensation and benefits expense as a percentage of total revenues was 52.9% for 
2017 as compared to 52.4% for the year ended December 31, 2016.

28

MANAGEMENT'S DISCUSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESUlTS OF OPERATIONS (CONT'D.)

Other Operating Expenses
Other operating expenses in 2018 increased 17.2%, or $48.6 million, over 2017, of which $14.0 million was related to 
acquisitions that had no comparable costs in the same period of 2017. The other operating expenses for those offices that 
existed in the same periods in both 2018 and 2017 increased by $34.7 million or 6.6%, which was primarily attributable to 
(i) additional expenses associated with our investment in information technology and higher value-added consulting services; 
(ii) an increase of approximately $10.5 million for costs that had previously been reported on a net basis as contra-revenue 
prior to the adoption of the New Revenue Standard ; (iii) the increase in the value of corporate-owned life insurance policies 
associated with our deferred compensation plan which was substantially offset by employee compensation and benefits and 
partially offset by (iv) the benefits from our strategic purchasing program. Other operating expenses as a percentage of total 
revenues was 16.5% in 2018 as compared to 15.1% for the year ended December 31, 2017.

Other operating expenses in 2017 increased 7.8%, or $20.6 million, over 2016, of which $3.3 million was related to 
acquisitions that had no comparable costs in the same period of 2016. The other operating expenses for those offices that 
existed in the same periods in both 2017 and 2016, increased by $17.3 million or 6.6%, which was primarily attributable to 
(i) higher data processing costs related to our multi-year technology investment program, (ii) the receipt of certain premium tax 
refunds by our National Flood Program business in 2016, and (iii) professional fees at our National Programs Division. Other 
operating expenses as a percentage of total revenues was 15.1% in 2017 and 14.9% in 2016.

Gain or Loss on Disposal
The Company recognized gains on disposal of $2.2 million in 2018 and 2017 and $1.3 million in 2016. The change in the gain 
on disposal was due to activity associated with book of business sales. Although we are not in the business of selling customer 
accounts, we periodically sell an office or a book of business (one or more customer accounts) that we believe does not 
produce reasonable margins or demonstrate a potential for growth, or because doing so is in the Company’s best interest.

Amortization
Amortization expense increased $1.1 million, or 1.3%, in 2018, and decreased $ 1.2 million, or 1.4%, in 2017. The increase in 2018 
is a result of the addition of intangibles associated with newly acquired businesses and the decrease in 2017 is a result of 
certain intangibles becoming fully amortized or otherwise written off as part of disposed businesses, which was partially offset 
by the amortization of new intangibles from recently acquired businesses.

Depreciation
Depreciation expense increased $0.1 million, or 0.6%, in 2018, and increased $1.7 million, or 8.1% in 2017 as compared to 
2016. These increases are due primarily to the addition of fixed assets resulting from capital projects related to our multi-year 
technology investment program and other business initiatives.

Interest Expense
Interest expense increased $2.3 million, or 5.9%, in 2018 from 2017, and decreased $1.2 million, or 3.0% in 2017 from 2016. 
The increase in 2018 was due primarily to the additional debt added in the fourth quarter with increased payments for newly 
acquired businesses, as well as increased interest rate exposure on the Company’s floating rate notes. The decrease in 2017 
was due primarily to having less total debt outstanding.

Change in Estimated Acquisition Earn-Out Payables
Accounting Standards Codification (“ASC”) Topic 805-Business Combinations is the authoritative guidance requiring an 
acquirer to recognize 100% of the fair value of acquired assets, including goodwill, and assumed liabilities (with only limited 
exceptions) upon initially obtaining control of an acquired entity. Additionally, the fair value of contingent consideration 
arrangements (such as earn-out purchase price arrangements) at the acquisition date must be included in the purchase 
price consideration. As a result, the recorded purchase prices for all acquisitions consummated after January 1, 2009 include 
an estimation of the fair value of liabilities associated with any potential earn-out provisions. Subsequent changes in these 
earn-out obligations are required to be recorded in the Consolidated Statement of Income when incurred or reasonably 
estimated. Estimations of potential earn-out obligations are typically based upon future earnings of the acquired operations or 
entities, usually for periods ranging from one to three years.

The net charge or credit to the Consolidated Statement of Income for the period is the combination of the net change in 
the estimated acquisition earn-out payables balance, and the interest expense imputed on the outstanding balance of the 
estimated acquisition earn-out payables.

29

2018 ANNUAL REPORTMANAGEMENT'S DISCUSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESUlTS OF OPERATIONS (CONT'D.)

As of December 31, 2018, the fair values of the estimated acquisition earn-out payables were re-evaluated and measured 
at fair value on a recurring basis using unobservable inputs (level 3) as defined in ASC 820-Fair Value Measurement. 
The resulting net changes, as well as the interest expense accretion on the estimated acquisition earn-out payables, for the 
years ended December 31, 2018, 2017, and 2016 were as follows:

(in thousands)

Change in fair value of estimated acquisition earn-out payables

Interest expense accretion

Net change in earnings from estimated acquisition earn-out payables

2018

2017

2016

$ 603

$ 6,874

$ 6,338

2,366

2,326

2,847

$2,969

$9,200

$9,185

For the years ended December 31, 2018, 2017, and 2016, the fair value of estimated earn-out payables was re-evaluated and 
increased by $0.6 million, $6.9 million and $6.3 million, respectively, which resulted in charges to the Consolidated Statement 
of Income.

As of December 31, 2018, the estimated acquisition earn-out payables equaled $89.9 million, of which $21.1 million was 
recorded as accounts payable and $68.8 million was recorded as other non-current liability. As of December 31, 2017, the 
estimated acquisition earn-out payables equaled $36.2 million, of which $25.1 million was recorded as accounts payable and 
$11.1 million was recorded as other non-current liability.

Income Taxes
The effective tax rate on income from operations was 25.6% in 2018, 11.1% in 2017, and 39.2% in 2016. The Tax Cuts and Jobs 
Act of 2017 (the “Tax Reform Act”) makes changes to the U.S. tax code that affected our income tax rate in 2017 and 2018. 
The Tax Reform Act reduces the U.S. federal corporate income tax rate from 35.0% to 21.0% and requires companies to pay 
a one-time transition tax on certain unrepatriated earnings from foreign subsidiaries that is payable over eight years. The 
Tax Reform Act also establishes new tax laws that became effective January 1, 2018. The 2018 effective tax rate reflects the 
reduction in the federal corporate income tax rate. The 2017 effective tax rate reflects the revaluation of deferred tax liabilities 
as described in Part II, Note 10 “Income Taxes,” in addition to adoption of FASB Accounting Standards Update 2016-09, 
“Improvements to Employee Share Based Payment Accounting” (“ASU 2016-09”) in the first quarter of 2017. ASU 2016-09, 
which requires upon vesting of stock-based compensation, any tax implications be treated as a discrete credit to the income 
tax expense in the quarter of vesting, amends guidance issued in ASC Topic 718, Compensation - Stock Compensation.

Results of Operations—Segment Information

As discussed in Note 16 “Segment Information” of the Notes to Consolidated Financial Statements, we operate four reportable 
segments: Retail, National Programs, Wholesale Brokerage and Services. On a segmented basis, changes in amortization, 
depreciation and interest expenses generally result from activity associated with acquisitions. likewise, other income in each 
segment reflects net gains primarily from legal settlements and miscellaneous income. As such, in evaluating the operational 
efficiency of a segment, management focuses on the Organic Revenue growth rate of core commissions and fees, the ratio of 
total employee compensation and benefits to total revenues, and the ratio of other operating expenses to total revenues.

The reconciliation of total commissions and fees, included in the Consolidated Statement of Income, to Organic Revenue for 
the years ended December 31, 2018 and 2017 is as follows:

(in thousands)

Commissions and fees

Profit-sharing contingent commissions

Guaranteed supplemental commissions

Core commissions and fees

New Revenue Standard impact on core commissions and fees

Acquisition revenues

Divested businesses

Organic Revenue

30

Year Ended December 31,

2018

2017

$ 2,009,857

$ 1,857,270

(55,875)

(9,961)

(52,186)

(10,370)

1,944,021

1,794,714

(16,091)

(91,177)

—

—

—

(1,490)

$1,836,753

$1,793,224

MANAGEMENT'S DISCUSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESUlTS OF OPERATIONS (CONT'D.)

The reconciliation of total commissions and fees to Organic Revenue for the year ended December 31, 2018, by Segment, are 
as follows:

2018

Retail(1)

National Programs

Wholesale Brokerage

Services

Total

(in thousands, 
except percentages)

Commissions 
and fees

2018

2017

2018

2017

2018

2017

2018

2017

2018

2017

$1,040,574

$ 942,039

$ 493,878

$ 479,017

$ 286,364

$271,141

$189,041

$165,073 $2,009,857

$1,857,270

Total change

$

98,535

$ 14,861

10.5%

3.1%

$ 15,223

5.6%

$ 23,968

14.5%

$ 152,587

8.2%

Total growth %

Profit-sharing  
contingent 
commissions

GSCs

Core commissions 
and fees

New 
Revenue Standard

(24,517)

(23,377)

(23,896)

(20,123)

(7,462)

(8,535)

(9,108)

(76)

(31)

(1,350)

(8,686)

(1,231)

—

—

—

—

(55,875)

(52,186)

(9,961)

(10,370)

$1,007,522

$ 909,554

$ 469,906

$ 458,863

$ 277,552

$261,224

$189,041

$165,073 $1,944,021

$1,794,714

Acquisition revenues

(73,405)

1,254

—

—

(7,973)

(7,289)

—

—

935

(2,514)

—

—

(10,307)

(7,969)

Divested business

—

(1,270)

—

(114)

—

(106)

—

—

—

—

(16,091)

(91,177)

—

—

—

(1,490)

Organic Revenue(2)

$ 935,371

$ 908,284

$ 454,644

$ 458,749

$ 275,973

$261,118

$170,765

$165,073 $1,836,753

$1,793,224

Organic 
Revenue growth(2)

Organic Revenue 
growth %(2)

$

27,087

$ (4,105)

$ 14,855

$

5,692

$

43,529

3.0%

(0.9)%

5.7%

3.4%

2.4%

(1)  The Retail Segment includes commissions and fees reported in the “Other” column of the Segment Information in Note 16 of the Notes to the Consolidated 

Financial Statements, which includes corporate and consolidation items.

(2)  A non-GAAP financial measure.

The reconciliation of total commissions and fees, included in the Consolidated Statement of Income, to Organic Revenue for 
the years ended December 31, 2017 and 2016, is as follows:

(in thousands)

Commissions and fees

Profit-sharing contingent commissions

Guaranteed supplemental commissions

Core commissions and fees

Acquisition revenues

Divested businesses

Organic Revenue

Year Ended December 31,

2017

2016

$ 1,857,270

$ 1,762,787

(52,186)

(10,370)

(54,000)

(11,479)

1,794,714

1,697,308

(27,739)

—

—

(4,912)

$1,766,975

$1,692,396

31

2018 ANNUAL REPORTMANAGEMENT'S DISCUSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESUlTS OF OPERATIONS (CONT'D.)

The reconciliation of total commissions and fees to Organic Revenue for the year ended December 31, 2017, by Segment, are 
as follows:

2017

Retail(1)

National Programs

Wholesale Brokerage

Services

Total

(in thousands, 
except percentages)

Commissions 
and fees

2017

2016

2017

2016

2017

2016

2017

2016

2017

2016

$ 942,039

$ 916,084

$ 479,017

$ 447,808

$ 271,141

$ 242,813

$ 165,073

$156,082 $1,857,270

$1,762,787

Total change

$ 25,955

$ 31,209

$ 28,328

Total growth %

2.8%

7.0%

11.7%

$

8,991

5.8%

$

94,483

5.4%

Profit-sharing 
contingent  
commissions

GSCs

Core commissions 
and fees

(23,377)

(25,207)

(20,123)

(17,306)

(8,686)

(11,487)

(9,108)

(9,787)

(31)

(23)

(1,231)

(1,669)

—

—

—

—

(52,186)

(54,000)

(10,370)

(11,479)

$ 909,554

$ 881,090

$ 458,863

$ 430,479

$ 261,224

$ 229,657

$ 165,073

$156,082 $1,794,714

$1,697,308

Acquisition revenues

(8,151)

—

(2,296)

—

(16,442)

Divested business

—

(4,838)

—

(277)

—

—

—

(850)

—

—

203

(27,739)

—

—

(4,912)

Organic Revenue(2)

$ 901,403

$ 876,252

$ 456,567

$ 430,202

$ 244,782

$ 229,657

$ 164,223

$156,285 $1,766,975

$1,692,396

Organic 
Revenue growth(2)

Organic Revenue 
growth %(2)

$ 25,151

$ 26,365

$ 15,125

$

7,938

$

74,579

2.9%

6.1%

6.6%

5.1%

4.4%

(1)  The Retail Segment includes commissions and fees reported in the “Other” column of the Segment Information in Note 16 of the Notes to the Consolidated 

Financial Statements, which includes corporate and consolidation items.

(2)  A non-GAAP financial measure.

The reconciliation of total commissions and fees, included in the Consolidated Statement of Income, to Organic Revenue for 
the years ended December 31, 2016 and 2015, is as follows:

(in thousands)

Commissions and fees

Profit-sharing contingent commissions

Guaranteed supplemental commissions

Core commissions and fees

Acquisition revenues

Divested businesses

Organic Revenue

Year Ended December 31,

2016

2015

$1,762,787

$1,656,951

(54,000)

(11,479)

(51,707)

(10,026)

1,697,308

1,595,218

(61,713)

—

—

(6,669)

$1,635,595

$1,588,549

32

MANAGEMENT'S DISCUSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESUlTS OF OPERATIONS (CONT'D.)

The reconciliation of total commissions and fees to Organic Revenue for the year ended December 31, 2016, by Segment, are 
as follows:

2016

Retail(1)

National Programs

Wholesale Brokerage

Services

Total

(in thousands, 
except percentages)

Commissions 
and fees

2016

2015

2016

2015

2016

2015

2016

2015

2016

2015

$ 916,084

$ 866,465

$ 447,808

$ 428,473

$ 242,813

$ 216,638

$156,082

$145,375

$1,762,787

$1,656,951

Total change

$ 49,619

Total growth %

5.7%

$ 19,335

4.5%

$ 26,175

12.1%

$ 10,707

7.4%

$ 105,836

6.4%

Profit-sharing 
contingent 
commissions

GSCs

Core commissions 
and fees

Acquisition 
revenues

(25,207)

(22,051)

(17,306)

(15,558)

(11,487)

(14,098)

(9,787)

(8,291)

(23)

(30)

(1,669)

(1,705)

—

—

—

—

(54,000)

(51,707)

(11,479)

(10,026)

$ 881,090

$ 836,123

$ 430,479

$ 412,885

$ 229,657

$ 200,835

$156,082

$145,375

$1,697,308

$1,595,218

(31,151)

—

(1,680)

—

(20,164)

Divested business

—

(1,926)

—

(1,296)

—

—

—

(8,718)

—

(61,713)

—

—

(3,447)

—

(6,669)

Organic Revenue(2)

$ 849,939

$ 834,197

$ 428,799

$ 411,589

$ 209,493

$ 200,835

$147,364

$141,928

$1,635,595

$1,588,549

Organic Revenue  
growth(2)

Organic Revenue 
growth %(2)

$ 15,742

$ 17,210

$

8,658

$

5,436

$

47,046

1.9%

4.2%

4.3%

3.8%

3.0%

(1)  The Retail Segment includes commissions and fees reported in the “Other” column of the Segment Information in Note 16 of the Notes to the Consolidated 

Financial Statements, which includes corporate and consolidation items.

(2)  A non-GAAP financial measure.

The reconciliation of income before incomes taxes, included in the Consolidated Statement of Income, to EBITDAC, a 
non-GAAP measure, and Income Before Income Taxes Margin to EBITDAC Margin, a non-GAAP measure, for the year ended 
December 31, 2018, is as follows:

(in thousands)

Retail

National 
Programs

Wholesale 
Brokerage

Services

Other

Total

Income before income taxes

$ 217,845

$117,375

$70,171

$34,508

$ 22,563

$ 462,462

Income Before Income Taxes Margin

20.9%

23.7%

24.4%

18.2%

Amortization

Depreciation

Interest

44,386

5,289

35,969

25,954

5,486

26,181

11,391

1,628

5,254

4,813

1,558

2,869

NMF

—

8,873

(29,693)

23.0%

86,544

22,834

40,580

Change in estimated acquisition  
earn-out payables

EBITDAC

EBITDAC Margin

NMF = Not a meaningful figure

1,081

875

815

198

—

2,969

$ 304,570

$175,871

$89,259

$43,946

$ 1,743

$ 615,389

29.2%

35.6%

31.1%

23.2%

NMF

30.6%

33

2018 ANNUAL REPORTMANAGEMENT'S DISCUSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESUlTS OF OPERATIONS (CONT'D.)

The reconciliation of income before incomes taxes, included in the Consolidated Statement of Income, to EBITDAC, a 
non-GAAP measure, and Income Before Income Taxes Margin to EBITDAC Margin, a non-GAAP measure, for the year ended 
December 31, 2017, is as follows:

(in thousands)

Retail

National 
Programs

Wholesale 
Brokerage

Services

Other

Total

Income before income taxes

$196,616

$109,961

$68,844

$30,498

$ 43,803

$ 449,722

Income Before Income Taxes Margin

20.8%

22.9%

25.3%

18.4%

Amortization

Depreciation

Interest

42,164

5,210

31,133

27,277

6,325

35,561

11,456

1,885

6,263

4,548

1,600

3,522

NMF

1

7,678

(38,163)

23.9%

85,446

22,698

38,316

Change in estimated acquisition 
earn-out payables

EBITDAC

EBITDAC Margin

NMF = Not a meaningful figure

8,087

786

327

—

—

9,200

$283,210

$179,910

$88,775

$40,168

$ 13,319

$ 605,382

30.0%

37.5%

32.7%

24.3%

NMF

32.2%

The reconciliation of income before incomes taxes, included in the Consolidated Statement of Income, to EBITDAC, a 
non-GAAP measure, and Income Before Income Taxes Margin to EBITDAC Margin, a non-GAAP measure, for the year ended 
December 31, 2016, is as follows:

(in thousands)

Retail

National 
Programs

Wholesale 
Brokerage

Services

Other

Total

Income before income taxes

$188,001

$ 91,762

$62,623

$24,338

$ 56,775

$ 423,499

Income Before Income Taxes Margin

20.5%

20.5%

25.8%

15.6%

Amortization

Depreciation

Interest

43,447

6,191

38,216

27,920

7,868

45,738

10,801

1,975

3,976

4,485

1,881

4,950

NMF

10

3,088

(53,399)

24.0%

86,663

21,003

39,481

Change in estimated acquisition 
earn-out payables

EBITDAC

EBITDAC Margin

NMF = Not a meaningful figure

10,253

207

(274)

(1,001)

—

9,185

$286,108

$173,495

$79,101

$34,653

$ 6,474

$ 579,831

31.2%

38.7%

32.5%

22.2%

NMF

32.8%

34

MANAGEMENT'S DISCuSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESulTS OF OPERATIONS (CONT'D.)

Retail Segment
The Retail Segment provides a broad range of insurance products and services to commercial, public and quasi-public, 
professional and individual insured customers. Approximately 85.9% of the Retail Segment’s commissions and fees revenue 
is commission based. Because most of our other operating expenses are not correlated to changes in commissions 
on insurance premiums, a significant portion of any fluctuation in the commissions we receive, net of related producer 
compensation and cost to fulfill expense deferrals and releases as required by the New Revenue Standard, will result in a 
similar fluctuation in our income before income taxes, unless we make incremental investments or modifications to the costs 
in the organization.

Financial information relating to our Retail Segment is as follows:

(in thousands, except percentages)

2018

% Change

2017

% Change

2016

REVENUES

Core commissions and fees

$ 1,008,639

10.9 %

$ 909,762

3.2 %

$ 881,729

Profit-sharing contingent commissions

Guaranteed supplemental commissions

Commissions and fees

Investment income

Other income, net

Total revenues

EXPENSES

Employee compensation and benefits

Other operating expenses

(Gain)/loss on disposal

Amortization

Depreciation

Interest

Change in estimated acquisition earn-out payables

Total expenses

Income before income taxes

Income Before Income Taxes Margin(1)

EBITDAC(1)

EBITDAC Margin(1)

Organic Revenue growth rate(1)

Employee compensation and benefits relative to 
total revenues

Other operating expenses relative to total revenues

Capital expenditures

Total assets at December 31

(1)  A non-GAAP measure 

NMF = Not a meaningful figure

24,517

8,535

1,041,691

2

1,070

1,042,763

570,222

169,104

(1,133)

44,386

5,289

35,969

1,081

824,918

$ 217,845

20.9%

4.9 %

(6.3)%

10.6 %

(75.0)%

(11.2)%

10.5 %

10.6 %

15.0 %

(51.0)%

5.3 %

1.5 %

15.5 %

(86.6)%

10.5 %

10.8 %

23,377

9,108

942,247

8

1,205

943,460

515,477

147,084

(2,311)

42,164

5,210

31,133

8,087

746,844

$ 196,616

20.8%

(7.3)%

(6.9)%

2.8 %

(78.4)%

86.5 %

2.8 %

6.0 %

0.5 %

79.0 %

(3.0)%

(15.8)%

(18.5)%

(21.1)%

2.4 %

4.6 %

25,207

9,787

916,723

37

646

917,406

486,303

146,286

(1,291)

43,447

6,191

38,216

10,253

729,405

$ 188,001

20.5%

304,570

7.5 %

283,210

(1.0)%

286,108

29.2%

3.0%

54.7%

16.2%

30.0%

2.9%

54.6%

15.6%

31.2%

1.9%

53.0%

15.9%

$

6,858

$5,850,045

52.6 %

37.5 %

$

4,494

$4,255,515

(24.5)% $

5,951

10.4 %

$3,854,393

The Retail Segment’s total revenues in 2018 increased 10.5%, or $99.3 million, over the same period in 2017, to $1,042.8 million. 
The $98.9 million increase in core commissions and fees was driven by the following: (i) approximately $73.4 million related to the 
core commissions and fees from acquisitions that had no comparable revenues in the same period of 2017; (ii) $28.1 million related 
to net new and renewal business; offset by (iii) $1.3 million related to the impact of adopting the New Revenue Standard; and (iv) a 
decrease of $1.3 million related to commissions and fees from businesses divested in 2017 and 2018. Profit-sharing contingent 
commissions and GSCs in 2018 increased 1.7%, or $0.6 million, over 2017, to $33.1 million. The Retail Segment’s growth rate for total 
commissions and fees was 10.6% and the Organic Revenue growth rate was 3.0% for 2018. The Organic Revenue growth rate was 
driven by increased new business and higher retention across most lines of business the preceding twelve months.

35

2018 ANNUAL REPORTMANAGEMENT'S DISCuSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESulTS OF OPERATIONS (CONT'D.)

Income before income taxes for 2018 increased 10.8%, or $21.2 million, over the same period in 2017, to $217.8 million. The 
primary factors affecting this increase were: (i) the net increase in revenue as described above, (ii) offset by a 10.6%, or 
$54.7 million, increase in employee compensation and benefits, due primarily to the year-on-year impact of salary inflation 
and additional teammates to support revenue growth, (iii) operating expenses which increased by increased by $22.0 million, 
or 15.0%, primarily due to our multi-year technology investment program and increased professional services to support our 
customers; (iv) a combined increase in amortization, depreciation and intercompany interest expense of $7.2 million resulting 
from our acquisition activity over the past twelve months; offset by (v) a reduction in the change in estimated acquisition 
earn-out payables of $7.0 million, or 86.6%, to $1.1 million.

EBITDAC for 2018 increased 7.5%, or $21.4 million, from the same period in 2017, to $304.6 million. EBITDAC Margin for 2018 
decreased to 29.2% from 30.0% in the same period in 2017. EBITDAC Margin was impacted by the net increase in revenue as 
described above, including the New Revenue Standard, which impacted the EBITDAC Margin by approximately 90 basis points.

The Retail Segment’s total revenues in 2017 increased 2.8%, or $26.1 million, over the same period in 2016, to $943.5 million. 
The $28.0 million increase in core commissions and fees was driven by the following: (i) $24.6 million related to net new 
business; (ii) approximately $8.2 million related to the core commissions and fees from acquisitions that had no comparable 
revenues in the same period of 2016; and (iii) an offsetting decrease of $ 4.8 million related to commissions and fees 
from businesses divested in 2016 and 2017. Profit-sharing contingent commissions and GSCs in 2017 decreased 7.2%, or 
$2.5 million, over 2016, to $32.5 million. The Retail Segment’s growth rate for total commissions and fees was 2.8%, and the 
Organic Revenue growth rate was 2.9% for 2017. The Organic Revenue growth rate was driven by increased new business 
and higher retention during the preceding twelve months, along with continued increases in commercial auto and employee 
benefits rates and underlying exposure unit values that drive insurance premiums.

Income before income taxes for 2017 increased 4.6%, or $8.6 million, over the same period in 2016, to $196.6 million. The 
primary factors affecting this increase were: (i) the net increase in revenue as described above, which was offset by (ii) a 
6.0%, or $29.2 million, increase in employee compensation and benefits, due primarily to the year-on-year impact of salary 
inflation, additional teammates to support revenue growth and the incremental investment in our performance incentive 
plan, (iii) an increase in operating expenses by $0.8 million, or 0.5%, primarily due to our multi-year technology investment 
program and increased value-added consulting services to support our customers; offset by (iv) a reduction in the change in 
estimated acquisition earn-out payables of $2.2 million, or 21.1%, to $8.1 million, and (v) a combined decrease in amortization, 
depreciation and intercompany interest expense of $9.3 million.

EBITDAC for 2017 decreased 1.0%, or $2.9 million, from the same period in 2016, to $283.2 million. EBITDAC Margin for 
2017 decreased to 30.0% from 31.2% in the same period in 2016. EBITDAC Margin was impacted by the factors impacting 
employee compensation and benefits as well as other operating expenses described above, partially offset by the net 
increase in revenue as described above.

36

MANAGEMENT'S DISCuSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESulTS OF OPERATIONS (CONT'D.)

National Programs Segment
The National Programs Segment manages over 40 programs supported by approximately one hundred well-capitalized 
carrier partners. In most cases, the insurance carriers that support the programs have delegated underwriting and, in 
many instances, claims-handling authority to our programs operations. These programs are generally distributed through 
a nationwide network of independent agents and Brown & Brown retail agents, and offer targeted products and services 
designed for specific industries, trade groups, professions, public entities and market niches. The National Programs Segment 
operations can be grouped into five broad categories: Professional Programs, Personal lines Programs, Commercial 
Programs, Public Entity-Related Programs, and the National Flood Program. The National Programs Segment’s revenue is 
primarily commission based.

Financial information relating to our National Programs Segment is as follows:

(in thousands, except percentages)

2018

% Change

2017

% Change

2016

REVENUES

Core commissions and fees

$ 469,906

2.4 %

$ 458,863

6.6 %

$ 430,479

Profit-sharing contingent commissions

Guaranteed supplemental commissions

Commissions and fees

Investment income

Other income, net

Total revenues

EXPENSES

Employee compensation and benefits

Other operating expenses

(Gain)/loss on disposal

Amortization

Depreciation

Interest

Change in estimated acquisition earn-out payables

Total expenses

Income before income taxes

Income Before Income Taxes Margin(1)

EBITDAC(1)

EBITDAC Margin(1)

Organic Revenue growth rate(1)

Employee compensation and benefits relative to 
total revenues

Other operating expenses relative to total revenues

23,896

76

493,878

506

79

494,463

219,166

98,012

1,414

25,954

5,486

26,181

875

377,088

$ 117,375

23.7 %

18.7 %

145.2 %

3.1 %

31.8 %

(80.8)%

3.1 %

8.6 %

— %

NMF

(4.9)%

(13.3)%

(26.4)%

11.3 %

2.0 %

6.7 %

20,123

31

479,017

384

412

479,813

201,816

97,988

99

27,277

6,325

35,561

786

369,852

16.3 %

34.8 %

7.0 %

(38.9)%

NMF

7.0 %

5.6 %

16.9 %

— %

(2.3)%

(19.6)%

(22.3)%

NMF

3.7 %

17,306

23

447,808

628

80

448,516

191,199

83,822

—

27,920

7,868

45,738

207

356,754

$ 109,961

19.8 %

$

91,762

22.9%

20.5%

175,871

(2.2)%

179,910

3.7 %

173,495

35.6 %

(0.9)%

44.3 %

19.8 %

37.5%

6.1%

42.1%

20.4%

38.7%

4.2%

42.6%

18.7%

Capital expenditures

$

12,391

108.7 %

$

5,936

(14.9)%

$

6,977

Total assets at December 31

$2,940,097

(10.0)%

$3,267,486

20.5 %

$2,711,378

(1)  A non-GAAP measure 

NMF = Not a meaningful figure

37

2018 ANNUAL REPORTMANAGEMENT'S DISCuSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESulTS OF OPERATIONS (CONT'D.)

The National Programs Segment’s total revenues in 2018 increased 3.1%, or $ 14.7 million, over 2017, to a total $494.5 million.
The $11.0 million increase in core commissions and fees was driven by the following: (i) $ 7.9 million related to the impact of 
adopting the New Revenue Standard; (ii) an increase of approximately $7.3 million related to core commissions and fees from 
acquisitions that had no comparable revenues in 2017; which was offset by (iii) $4.1 million related to net new and renewal 
business, which was impacted by lower weather related claims revenue as compared to the prior year; and (iv) a decrease 
of $0.1 million related to commissions and fees recorded in 2017 from businesses since divested. Profit-sharing contingent 
commissions and GSCs were $24.0 million in 2018, which was an increase of $3.8 million over 2017, which was primarily 
driven by the improved loss experience of our carrier partners.

The National Programs Segment’s growth rate for total commissions and fees was 3.1% and the Organic Revenue growth rate 
was (0.9)% for 2018. The total commissions and fees growth was mainly due to recognizing a full year of revenues for our 
core commercial program, new acquisitions, strong growth in our earthquake programs, increased profit-sharing contingent 
commissions and a non-recurring adjustment of approximately $8.0 million relating to the New Revenue Standard with an 
offset for the lower weather-related claims revenue. The Organic Revenue growth rate decline was driven substantially by 
lower flood claims revenue as compared to the prior year.

Income before income taxes for 2018 increased 6.7%, or $ 7.4 million, from the same period in 2017, to $ 117.4 million. The 
increase was the result of a lower intercompany interest charge of $9.4 million, growth in a number of our programs, and was 
offset by the investment in our core commercial program, and lower weather-related claims revenue.

EBITDAC for 2018 decreased 2.2%, or $4.0 million, from the same period in 2017, to $175.9 million. EBITDAC Margin for 2018 
decreased to 35.6% from 37.5% in the same period in 2017. The decrease in EBITDAC Margin was related to (i) increased 
employee compensation and benefits primarily driven by the investment in our core commercial program; (ii) a decrease 
in weather-related claims revenue compared to the prior year which has a margin higher than the average margin of the 
National Programs Segment; partially offset by (iii) the total revenue growth.

The National Programs Segment’s total revenues in 2017 increased 7.0%, or $31.3 million, over 2016, to a total of $479.8 million. 
The $28.4 million increase in core commissions and fees was driven by the following: (i) $ 26.4 million related to net new 
business; (ii) an increase of approximately $2.3 million related to core commissions and fees from acquisitions that had no 
comparable revenues in 2016; and which was offset by (iii) a decrease of $0.3 million related to commissions and fees recorded 
in 2016 from businesses since divested. Profit-sharing contingent commissions and GSCs were $20.2 million in 2017, which was 
an increase of $2.8 million over 2016, which was primarily driven by the improved loss experience of our carrier partners.

The National Programs Segment’s growth rate for total commissions and fees was 7.0% and the Organic Revenue growth 
rate was 6.1% for 2017. This Organic Revenue growth rate was mainly due to increased flood claims revenues and our new 
core commercial program with QBE. Growth in these businesses was partially offset by certain programs that have been 
affected by certain carriers changing their risk appetite for new or existing programs or lower premium rates for certain lines 
of business.

Income before income taxes for 2017 increased 19.8%, or $18.2 million, from the same period in 2016, to $110.0 million. The 
increase was the result of a lower intercompany interest charge of $10.2 million, along with leveraging revenue growth 
of $31.3 million.

EBITDAC for 2017 increased 3.7%, or $6.4 million, from the same period in 2016, to $179.9 million. EBITDAC Margin for 2017 
decreased to 37.5% from 38.7% in the same period in 2016. The decrease in EBITDAC Margin was related to (i) the investment 
in our new core commercial program; which was partially offset by (ii) increased flood claims processing revenue which has a 
higher than average margin.

38

MANAGEMENT'S DISCuSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESulTS OF OPERATIONS (CONT'D.)

Wholesale Brokerage Segment
The Wholesale Brokerage Segment markets and sells excess and surplus commercial and personal lines insurance, primarily 
through independent agents and brokers, including Brown & Brown retail agents. like the Retail and National Programs 
Segments, the Wholesale Brokerage Segment’s revenues are primarily commission based.

Financial information relating to our Wholesale Brokerage Segment is as follows:

(in thousands, except percentages)

2018

% Change

2017

% Change

2016

REVENUES

Core commissions and fees

$ 277,552

6.3 %

$ 261,224

13.7 %

$ 229,657

Profit-sharing contingent commissions

Guaranteed supplemental commissions

Commissions and fees

Investment income

Other income, net

Total revenues

EXPENSES

Employee compensation and benefits

Other operating expenses

(Gain)/loss on disposal

Amortization

Depreciation

Interest

Change in estimated acquisition earn-out payables

Total expenses

Income before income taxes

Income Before Income Taxes Margin(1)

EBITDAC(1)

EBITDAC Margin(1)

Organic Revenue growth rate(1)

Employee compensation and benefits relative to 
total revenues

Other operating expenses relative to total revenues

7,462

1,350

286,364

165

485

287,014

147,571

50,177

7

11,391

1,628

5,254

815

216,843

$

70,171

24.4%

(14.1)%

9.7 %

5.6 %

— %

(18.6)%

5.6 %

6.7 %

12.3 %

— %

(0.6)%

(13.6)%

(16.1)%

NMF

6.9 %

1.9 %

8,686

1,231

271,141

—

596

271,737

138,297

44,665

—

11,456

1,885

6,263

327

202,893

(24.4)%

(26.2)%

11.7 %

(100.0)%

108.4 %

11.8 %

13.5 %

6.0 %

— %

6.1 %

(4.6)%

57.5 %

NMF

12.4 %

11,487

1,669

242,813

4

286

243,103

121,863

42,139

—

10,801

1,975

3,976

(274)

180,480

$

68,844

9.9 %

$

62,623

25.3%

25.8%

89,259

0.5 %

88,775

12.2 %

79,101

31.1%

5.7%

51.4%

17.5%

32.7%

6.6%

50.9%

16.4%

32.5%

4.3%

50.1%

17.3%

Capital expenditures

Total assets at December 31

$

2,518

$1,283,877

37.1 %

$

1,836

41.1 %

$

1,301

1.9 %

$1,260,239

13.7 %

$1,108,829

(1)    A non-GAAP measure 

NMF = Not a meaningful figure

The Wholesale Brokerage Segment’s total revenues for 2018 increased 5.6%, or $15.3 million, over 2017, to $287.0 million. 
The $16.3 million increase in core commissions and fees was driven by the following: (i) $14.9 million related to net new 
and renewal business; (ii) $2.5 million related to the core commissions and fees from acquisitions that had no comparable 
revenues in 2017; which was offset by (iii) a decrease of $ 0.9 million related to the impact of adopting the New Revenue 
Standard; and (iv) a decrease of $0.1 million related to commissions and fees recorded in 2017 from businesses since 
divested. Profit-sharing contingent commissions and GSCs for 2018 decreased $1.1 million over 2017, to $8.8 million. This 
decrease was driven by higher loss ratios experienced for several carriers due to losses associated with 2017 weather-
related events. The Wholesale Brokerage Segment’s growth rate for total commissions and fees was 5.6%, and the Organic 
Revenue growth rate was 5.7% for 2018. The Organic Revenue growth rate was driven by net new business and modest 
increases in exposure units that were partially offset by slightly decreasing rates.

39

2018 ANNUAL REPORTMANAGEMENT'S DISCuSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESulTS OF OPERATIONS (CONT'D.)

Income before income taxes for 2018 increased 1.9%, or $ 1.3 million, over 2017, to $ 70.2 million, primarily due to the 
following: (i) the net increase in revenue as described above, which was offset by (ii) an increase in employee compensation 
and benefits of $9.3 million, related to additional teammates to support increased transaction volumes, compensation 
increases for existing teammates, and additional non-cash stock-based compensation expense; (iii) a decrease in profit from 
lower profit-sharing contingent commissions and GSCs; and (iv) a net $5.5 million increase in operating expenses, primarily 
related to intercompany technology charges that had no comparable expenses in the same period of 2017.

EBITDAC for 2018 increased 0.5%, or $0.5 million, from the same period in 2017, to $89.3 million. EBITDAC Margin for 2018 
decreased to 31.1% from 32.7% in the same period in 2017. The decrease in EBITDAC Margin was primarily driven by the net 
decrease in profit-sharing contingent commissions as described above and to a lesser extent the intercompany technology 
charges and increased non-cash stock-based compensation costs, which more than offset margin expansion from leveraging 
of Organic Revenue growth.

The Wholesale Brokerage Segment’s total revenues for 2017 increased 11.8%, or $28.6 million, over 2016, to $271.7 million. 
The $31.6 million net increase in core commissions and fees was driven by the following: (i) $16.5 million related to the core 
commissions and fees from acquisitions that had no comparable revenues in 2016; and (ii) $15.1 million related to net new 
business. Profit-sharing contingent commissions and GSCs for 2017 decreased $3.2 million over 2016, to $9.9 million. This 
decrease was driven by higher loss ratios experienced for several carriers, and partially offset by profit-sharing contingent 
commissions received from acquisitions that had no comparable profit-sharing contingent commissions in 2016. The Wholesale 
Brokerage Segment’s growth rate for total commissions and fees was 11.7%, and the Organic Revenue growth rate was 6.6% for 
2017, which were driven by net new business and modest increases in exposure units that were partially offset by significant 
contraction in insurance premium rates for catastrophe-prone properties during the first half of the year, which moderated in the 
latter part of the year.

Income before income taxes for 2017, increased 9.9%, or $6.2 million, over 2016, to $68.8 million, primarily due to the 
following: (i) the net increase in revenue as described above, offset by (ii) an increase in employee compensation and 
benefits of $16.4 million, of which $10.4 million was related to acquisitions that had no comparable compensation and benefits 
in the same period of 2016, with the remainder related to additional teammates to support increased transaction volumes and 
compensation increases for existing teammates, (iii) a decrease in profit from lower profit-sharing contingent commissions 
and GSCs, (iv) a net $2.5 million increase in operating expenses, of which $3.1 million was related to acquisitions that had 
no comparable expenses in the same period of 2016 and (v) higher intercompany interest charges related to acquisitions 
completed in the previous year.

EBITDAC for 2017 increased 12.2%, or $9.7 million, from the same period in 2016, to $88.8 million. EBITDAC Margin for 2017 
increased to 32.7% from 32.5% in the same period in 2016. The increase in EBITDAC Margin was primarily driven by: (i) growth 
of core commissions and fees of 13.7%; and (ii) improving the EBITDAC Margin of a business acquired in 2016, which were 
partially offset by (iii) the net decrease in profit-sharing contingent commissions as a result of higher loss ratios.

40

MANAGEMENT'S DISCuSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESulTS OF OPERATIONS (CONT'D.)

Services Segment
The Services Segment provides insurance-related services, including third-party claims administration and comprehensive 
medical utilization management services in both the workers’ compensation and all-lines liability arenas. The Services 
Segment also provides Medicare Set-aside account services, Social Security disability and Medicare benefits advocacy 
services, and claims adjusting services.

unlike the other segments, nearly all of the Services Segment’s revenue is generated from fees, which are not significantly 
affected by fluctuations in general insurance premiums.

Financial information relating to our Services Segment is as follows:

(in thousands, except percentages)

2018

% Change

2017

% Change

2016

REVENUES

Core commissions and fees

$ 189,041

14.5 %

$ 165,073

5.8 %

$ 156,082

Profit-sharing contingent commissions

Guaranteed supplemental commissions

Commissions and fees

Investment income

Other income, net

Total revenues

EXPENSES

Employee compensation and benefits

Other operating expenses

(Gain)/loss on disposal

Amortization

Depreciation

Interest

Change in estimated acquisition earn-out payables

Total expenses

Income before income taxes

Income Before Income Taxes Margin(1)

EBITDAC(1)

EBITDAC Margin(1)

Organic Revenue growth rate(1)

Employee compensation and benefits relative to 
total revenues

Other operating expenses relative to total revenues

Capital expenditures

Total assets at December 31

(1)   A non-GAAP measure 

NMF = Not a meaningful figure

—

—

189,041

205

—

— %

— %

14.5 %

(31.4)%

— %

—

—

165,073

299

—

189,246

14.4 %

165,372

85,930

61,833

(2,463)

4,813

1,558

2,869

198

154,738

$ 34,508

18.2%

6.2 %

39.9 %

NMF

5.8 %

(2.6)%

(18.5)%

— %

14.7 %

13.1 %

80,944

44,205

55

4,548

1,600

3,522

—

134,874

$ 30,498

18.4%

— %

— %

5.8 %

5.7 %

— %

5.8 %

2.7 %

3.0 %

— %

1.4 %

(14.9)%

(28.8)%

—

—

156,082

283

—

156,365

78,804

42,908

—

4,485

1,881

4,950

(100.0)%

(1,001)

2.2 %

132,027

25.3 %

$ 24,338

15.6%

43,946

9.4 %

40,168

15.9 %

34,653

23.2%

3.4%

45.4%

32.7%

24.3%

5.1%

48.9%

26.7%

22.2%

3.8%

50.4%

27.4%

$

1,525

$ 471,572

47.6 %

18.1 %

$

1,033

$399,240

57.5 %

$

656

7.4 %

$371,645

The Services Segment’s total revenues for 2018 increased 14.4%, or $23.9 million, over 2017, to $189.2 million. The $24.0 million 
increase in core commissions and fees was driven primarily by the following: (i) $10.3 million related to the impact of adopting 
the New Revenue Standard; (ii) $8.0 million related to the core commissions and fees from acquisitions that had no comparable 
revenues in the same period of 2017; and (iii) $5.7 million related to net new and renewal business. The Services Segment’s 
growth rate for total commissions and fees was 14.5%, and the Organic Revenue growth rate was 3.4% for 2018. The Organic 
Revenue growth rate was driven by growth across multiple businesses.

41

2018 ANNUAL REPORTMANAGEMENT'S DISCuSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESulTS OF OPERATIONS (CONT'D.)

Income before income taxes for 2018 increased 13.1%, or $ 4.0 million, over 2017, to $34.5 million due to a combination of: 
(i) Organic Revenue growth; and (ii) lower intercompany interest charges, which were partially offset by (iii) the growth in other 
operating expenses associated with the New Revenue Standard and professional fees to support Organic Revenue growth.

EBITDAC for 2018 increased 9.4%, or $3.8 million, over the same period in 2017, to $43.9 million. EBITDAC Margin for 2018 
decreased to 23.2% from 24.3% in the same period in 2017. The decrease in EBITDAC Margin was due to the impact of the 
New Revenue Standard, which resulting in recording $10.0 million of incremental year on year revenues and expenses which 
therefore compresses margins, along with higher non-cash stock-based compensation costs, and costs associated with 
onboarding new customers.

The Services Segment’s total revenues for 2017 increased 5.8%, or $9.0 million, over 2016, to $165.4 million. The $9.0 million 
increase in core commissions and fees was driven primarily by the following: (i) $7.9 million related to net new business; 
(ii) $0.9 million related to the core commissions and fees from acquisitions that had no comparable revenues in the same 
period of 2016; and (iii) an increase of $0.2 million related to commissions and fees recorded in 2016 from business since 
divested. The Services Segment’s growth rate for total commissions and fees was 5.8% and the Organic Revenue growth rate 
was 5.1% for 2017, primarily driven by our claims offices that handle catastrophe claims.

Income before income taxes for 2017 increased 25.3%, or $ 6.2 million, over 2016, to $ 30.5 million due to a combination 
of: (i) new business realized across most of our businesses, (ii) our claims offices that handled catastrophe claims, (iii) the 
continued efficient operation of our businesses, and (iv) lower intercompany interest charges.

EBITDAC for 2017 increased 15.9%, or $5.5 million, over the same period in 2016, to $40.2 million. EBITDAC Margin for 2017 
increased to 24.3% from 22.2% in the same period in 2016. The increase in EBITDAC Margin was due to net increase in 
revenue as described above and effective control of expenses.

Other
As discussed in Note 16 of the Notes to Consolidated Financial Statements, the “Other” column in the Segment Information 
table includes any income and expenses not allocated to reportable segments, and corporate-related items, including the 
intercompany interest expense charges to reporting segments.

Liquidity and Capital Resources

The Company seeks to maintain a conservative balance sheet and liquidity profile. Our capital requirements to operate as 
an insurance intermediary are low and we have been able to grow and invest in our business principally through cash that 
has been generated from operations. We have the ability to utilize our revolving credit facility (the “Facility”), which provides 
up to $800.0 million in available cash, and we believe that we have access to additional funds, if needed, through the capital 
markets to obtain further debt financing under the current market conditions. The Company believes that its existing cash, 
cash equivalents, short-term investment portfolio and funds generated from operations, together with the funds available 
under the Facility, will be sufficient to satisfy our normal liquidity needs, including principal payments on our long-term debt, 
for at least the next twelve months.

Our cash and cash equivalents of $439.0 million at December 31, 2018 reflected a decrease of $134.4 million from the 
$573.4 million balance at December 31, 2017. During 2018, $ 567.5 million of cash was generated from operating activities, 
representing an increase of 28.4%. During this period, $923.9 million of cash was used for acquisitions, $26.6 million was 
used for acquisition earn-out payments, $ 41.5 million was used to purchase additional fixed assets, $84.7 million was used 
for payment of dividends, $100.0 million was used for share repurchases, and $120.0 million was used to pay outstanding 
principal balances owed on long-term debt.

We hold approximately $19.8 million in cash outside of the u.S., which we currently have no plans to repatriate in the near future.

Our cash and cash equivalents of $573.4 million at December 31, 2017 reflected an increase of $57.8 million from the $515.6 million 
balance at December 31, 2016. During 2017, $442.0 million of cash was generated from operating activities, representing an increase 
of 7.5%. During this period, $41.5 million of cash was used for acquisitions, $ 43.8 million was used for acquisition earn-out payments, 
$24.2 million was used to purchase additional fixed assets, $77.7 million was used for payment of dividends, $139.9 million was used 
for share repurchases, and $96.8 million was used to pay outstanding principal balances owed on long-term debt.

42

MANAGEMENT'S DISCuSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESulTS OF OPERATIONS (CONT'D.)

Our cash and cash equivalents of $515.6 million at December 31, 2016 reflected an increase of $72.2 million from the 
$443.4 million balance at December 31, 2015. During 2016, $411.0 million of cash was generated from operating activities. 
During this period, $122.6 million of cash was used for acquisitions, $28.2 million was used for acquisition earn-out payments, 
$17.8 million was used for additions to fixed assets, $70.3 million was used for payment of dividends, $7.7 million was used for 
share repurchases, and $73.1 million was used to pay outstanding principal balances owed on long-term debt.

Our ratio of current assets to current liabilities (the “current ratio”) was 1.22 and 1.13 at December 31, 2018 and 2017, respectively.

Contractual Cash Obligations
As of December 31, 2018, our contractual cash obligations were as follows:

(in thousands)

long-term debt

Other liabilities(1)

Operating leases

Interest obligations

unrecognized tax benefits

Payments Due by Period

Total

Less Than 1 Year

1-3 Years

4-5 Years

After 5 Years

$1,515,000

$ 50,000

$125,000

$840,000

$500,000

53,187

210,010

251,053

1,639

4,907

48,292

57,848

5,570

78,353

109,532

—

1,639

2,470

47,016

68,798

—

—

40,240

36,349

14,875

—

—

Maximum future acquisition contingency payments(2)

198,627

43,184

155,443

Total contractual cash obligations

$2,229,516

$204,231

$475,537

$958,284

$591,464

(1) 

Includes the current portion of other long-term liabilities.

(2) 

Includes $89.9 million of current and non-current estimated earn-out payables.

Debt
Total debt at December 31, 2018 was $1,507.0 million net of unamortized discount and debt issuance costs, which was an 
increase of $530.8 million compared to December 31, 2017. The increase reflects the addition of $650.0 million in principal 
balances, total debt repayments of $120.0 million, net of the amortization of discounted debt related to our Senior Notes due 
2024, with a fixed interest rate of 4.200% per year and debt issuance cost amortization of $1.6 million. The Company also 
added $0.8 million in debt issuance costs related to the Term loan Credit Agreement (as defined below) that was executed in 
December 2018.

On May 10, 2018, the Company elected to prepay in full the principal balance of $100.0 million from the Series E Senior Notes, along 
with accrued interest of $0.7 million and a prepayment premium of $0.7 million as the notes were to mature on September 15, 2018. 
This resulted in a net interest expense savings of $0.8 million after deducting the pro-rated interest expense and prepayment 
premiums paid when compared to holding the note to maturity paying the full semi-annual coupon interest expense of $2.3 million.

On June 28, 2017, the Company entered into an amended and restated credit agreement (the “Amended and Restated Credit 
Agreement”) with the lenders named therein, JPMorgan Chase Bank, N.A. as administrative agent and certain other banks as 
co-syndication agents and co-documentation agents. The Amended and Restated Credit Agreement amended and restated 
the credit agreement dated April 17, 2014, among such parties. The Amended and Restated Credit Agreement extends the 
applicable maturity date of the Facility of $800.0 million to June 28, 2022 and re-evidences the unsecured term loans in the 
amount of $400.0 million, while also extending the applicable maturity date to June 28, 2022.

The Company borrowed approximately $600.0 million under its Revolving Credit Facility on November 15, 2018 in connection 
with the closing of the acquisition of certain assets and assumption of certain liabilities of Hays.

43

2018 ANNUAL REPORTMANAGEMENT'S DISCuSSION AND ANAlySIS OF FINANCIAl CONDITION AND RESulTS OF OPERATIONS (CONT'D.)

On December 21, 2018, the Company borrowed $300.0 million under a term loan credit agreement with Wells Fargo 
Bank, National Association, as administrative agent, Bank of America, N.A., BMO Harris Bank N.A. and SunTrust Bank as 
co-syndication agents, and Wells Fargo Securities, llC, Merrill lynch, Pierce, Fenner & Smith Incorporated, BMO Capital 
Markets Corp. and SunTrust Robinson Humphrey, Inc. as joint lead arrangers and joint bookrunners (the “Term loan Credit 
Agreement”). The Term loan Credit Agreement provides for an unsecured term loan in the initial amount of $300.0 million, 
which may, subject to lenders’ discretion, potentially be increased up to an aggregate amount of $450.0 million (the “Term 
loan”). The Term loan is repayable over the five-year term from the effective date of the Term loan Credit Agreement, 
which was December 21, 2018. Based on the Company’s net debt leverage ratio or a non-credit enhanced senior unsecured 
long-term debt rating as determined by Moody’s Investor Service and Standard & Poor’s Rating Service, the current rate of 
interest on the Term loan is 1.25% above the adjusted 1-Month london Interbank Offered Rate (“lIBOR”). The Company used 
$250.0 million of the borrowings to reduce indebtedness under the Facility.

Total debt at December 31, 2017 was $976.1 million net of unamortized discount and debt issuance costs, which was a 
decrease of $97.7 million compared to December 31, 2016. The decrease reflects the repayment of $96.8 million in principal, 
related to our credit agreements, repayment of the $0.5 million in a short-term note payable related to the 2016 acquisition 
of Social Security Advocates for the Disabled, llC (“SSAD”), net of the amortization of discounted debt related to our Senior 
Notes due 2024, with a fixed interest rate of 4.200% per year and debt issuance cost amortization of $1.9 million. The 
Company also added $2.8 million in debt issuance costs related to the Amended and Restated Credit Agreement (as defined 
below) that was executed in June 2017.

Off-Balance Sheet Arrangements
Neither we nor our subsidiaries have ever incurred off-balance sheet obligations through the use of, or investment in, off-
balance sheet derivative financial instruments or structured finance or special purpose entities organized as corporations, 
partnerships or limited liability companies or trusts.

For further discussion of our cash management and risk management policies, see “Quantitative and Qualitative Disclosures 
About Market Risk.”

ITEM 7A. Quantitative and Qualitative Disclosures About Market Risk.
Market risk is the potential loss arising from adverse changes in market rates and prices, such as interest rates, foreign 
exchange rates and equity prices. We are exposed to market risk through our investments, revolving credit line, term loan 
agreements and international operations.

Our invested assets are held primarily as cash and cash equivalents, restricted cash, available-for-sale marketable debt 
securities, non-marketable debt securities, certificates of deposit, u.S. treasury securities, and professionally managed short 
duration fixed income funds. These investments are subject to interest rate risk. The fair values of our invested assets at 
December 31, 2018 and December 31, 2017, approximated their respective carrying values due to their short-term duration 
and therefore, such market risk is not considered to be material.

We do not actively invest or trade in equity securities. In addition, we generally dispose of any significant equity securities 
received in conjunction with an acquisition shortly after the acquisition date.

As of December 31, 2018, we had $1,015.0 million of borrowings outstanding under our various credit agreements, all of 
which bear interest on a floating basis tied to lIBOR and is therefore subject to changes in the associated interest expense. 
The effect of an immediate hypothetical 10% change in interest rates would not have a material effect on our Consolidated 
Financial Statements.

We are subject to exchange rate risk primarily in our u.K.-based wholesale brokerage business that has a cost base 
principally denominated in British pounds and a revenue base in several other currencies, but principally in u.S. dollars. 
Based upon our foreign currency rate exposure as of December 31, 2018, an immediate 10% hypothetical changes of foreign 
currency exchange rates would not have a material effect on our Consolidated Financial Statements.

44

BROWN & BROWN, INC. 
CONSOLIDATED STATEMENTS OF INCOME

(in thousands, except per share data)

REVENUES

Commissions and fees

Investment income

Other income, net

Total revenues

EXPENSES

Employee compensation and benefits

Other operating expenses

(Gain)/loss on disposal

Amortization

Depreciation

Interest

Change in estimated acquisition earn-out payables

Total expenses

Income before income taxes

Income taxes

Net income

Net income per share:

Basic

Diluted

Dividends declared per share

See accompanying notes to Consolidated Financial Statements.

For the year ended December 31,

2018

2017

2016

$ 2,009,857

$ 1,857,270

$ 1,762,787

2,746

1,643

1,626

22,451

1,456

2,386

2,014,246

1,881,347

1,766,629

1,068,914

332,118

(2,175)

86,544

22,834

40,580

2,969

994,652

283,470

(2,157)

85,446

22,698

38,316

9,200

925,217

262,872

(1,291)

86,663

21,003

39,481

9,185

1,551,784

1,431,625

1,343,130

462,462

449,722

118,207

50,092

423,499

166,008

$ 344,255

$ 399,630

$ 257,491

$

$

$

1.24

1.22

0.31

$

$

$

1.43

1.40

0.28

$

$

$

0.92

0.91

0.25

45

2018 ANNUAL REPORTBROWN & BROWN, INC. 
CONSOLIDATED BALANCE SHEETS

(in thousands, except per share data)

December 31, 2018

December 31, 2017

ASSETS

Current Assets:

Cash and cash equivalents

Restricted cash and investments

Short-term investments

Premiums, commissions and fees receivable

Reinsurance recoverable

Prepaid reinsurance premiums

Other current assets

Total current assets

Fixed assets, net

Goodwill

Amortizable intangible assets, net

Investments

Other assets

Total assets

LIABILITIES AND SHAREHOLDERS’ EQUITY

Current liabilities:

Premiums payable to insurance companies

losses and loss adjustment reserve

unearned premiums

Premium deposits and credits due customers

Accounts payable

Accrued expenses and other liabilities

Current portion of long-term debt

Total current liabilities

long-term debt less unamortized discount and debt issuance costs

Deferred income taxes, net

Other liabilities

Shareholders’ Equity:

Common stock, par value $0.10 per share; authorized 560,000 shares; issued 293,380 
shares and outstanding 279,583 shares at 2018, issued 286,929 shares and outstanding 
276,210 shares at 2017–in thousands. 2017 share amounts reflect the 2-for-1 stock split 
effective March 28, 2018

Additional paid-in capital

Treasury stock, at cost at 13,797 and 10,719 shares at 2018 and 2017, 
respectively–in thousands

Retained earnings

Total shareholders’ equity

$ 438,961

$ 573,383

338,635

12,868

844,815

65,396

337,920

128,716

2,167,311

100,395

3,432,786

898,807

17,394

71,975

250,705

24,965

546,402

477,820

321,017

47,864

2,242,156

77,086

2,716,079

641,005

13,949

57,275

$6,688,668

$5,747,550

$ 857,559

$ 685,163

65,212

337,920

105,640

87,345

279,310

50,000

1,782,986

1,456,990

315,732

132,392

29,338

615,180

(477,572)

2,833,622

3,000,568

476,721

321,017

91,648

64,177

228,748

120,000

1,987,474

856,141

256,185

65,051

28,689

483,733

(386,322)

2,456,599

2,582,699

Total liabilities and shareholders’ equity

$6,688,668

$5,747,550

See accompanying notes to Consolidated Financial Statements.

46

BROWN & BROWN, INC. 
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY

(in thousands, except per share data)

Shares

Par Value

Additional  
Paid-In Capital

Treasury 
Stock

Retained 
Earnings

Total

Balance at January 1, 2016

282,077

$28,209

$412,931

$ (238,775)

$1,947,411

$2,149,776

Common Stock

Net income

Common stock issued for employee stock 
benefit plans

Purchase of treasury stock

Income tax benefit from exercise of stock 
benefit plans

3,350

334

Common stock issued to directors

34

4

(18,908)

22,684

11,250

7,346

496

257,491

257,491

23,018

(7,658)

7,346

500

Cash dividends paid ($0.25 per share)

(70,262)

(70,262)

Balance at December 31, 2016

285,461

28,547

454,707

(257,683)

2,134,640

2,360,211

399,630

399,630

(47)

41

(6)

Common stock issued to directors

22

2

498

Cash dividends paid ($0.28 per share)

(77,712)

(77,712)

Balance at December 31, 2017

286,895

28,689

483,733

(386,322)

2,456,599

2,582,699

1,412

140

39,825

(11,250)

(128,639)

39,965

(139,889)

500

286,895

28,689

483,733

(386,322)

2,574,114

2,700,214

117,515

117,515

Net income

Net unrealized holding (loss) gain on 
available-for-sale securities

Common stock issued for employee stock 
benefit plans

Purchase of treasury stock

Adoption of Topic 606 at January 1, 2018

Beginning balance after adoption of 
Topic 606

Net income

Net unrealized holding (loss) gain on 
available-for-sale securities

Common stock issued for employee stock 
benefit plans

Common stock issued for agency acquisitions

Purchase of treasury stock

3,096

3,376

310

338

(21)

39,857

99,662

(8,750)

(91,250)

344,255

344,255

(57)

(78)

40,167

100,000

(100,000)

700

Common stock issued to directors

13

1

699

Cash dividends paid ($0.31 per share)

(84,690)

(84,690)

Balance at December 31, 2018

293,380

$29,338  

$615,180

$ (477,572)

$2,833,622

$3,000,568

See accompanying notes to Consolidated Financial Statements.

47

2018 ANNUAL REPORTBROWN & BROWN, INC. 
CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)
Cash flows from operating activities:
Net income
Adjustments to reconcile net income to net cash provided by operating activities:

Amortization
Depreciation
Non-cash stock-based compensation
Change in estimated acquisition earn-out payables
Deferred income taxes
Amortization of debt discount and disposal of deferred financing costs
Accretion of discounts and premiums, investments
Income tax benefit from exercise of shares from the stock benefit plans
(Gain)/loss on sales of investments, fixed assets and customer accounts
Payments on acquisition earn-outs in excess of original estimated payables

Changes in operating assets and liabilities, net of effect from acquisitions and divestitures:

Premiums, commissions and fees receivable (increase) decrease
Reinsurance recoverables (increase) decrease
Prepaid reinsurance premiums (increase) decrease
Other assets (increase) decrease
Premiums payable to insurance companies (increase) decrease
Premium deposits and credits due customers increase (decrease)
losses and loss adjustment reserve increase (decrease)
unearned premiums increase (decrease)
Accounts payable increase (decrease)
Accrued expenses and other liabilities increase (decrease)
Other liabilities increase (decrease)

Net cash provided by operating activities

Cash flows from investing activities:
Additions to fixed assets
Payments for businesses acquired, net of cash acquired
Proceeds from sales of fixed assets and customer accounts
Purchases of investments
Proceeds from sales of investments

Net cash used in investing activities

Cash flows from financing activities:
Payments on acquisition earn-outs
Proceeds from long-term debt
Payments on long-term debt
Deferred debt issuance costs
Borrowings on revolving credit facilities
Payments on revolving credit facilities
Income tax benefit from exercise of shares from the stock benefit plans
Issuances of common stock for employee stock benefit plans
Repurchase of stock benefit plan shares for employees to fund tax withholdings
Purchase of treasury stock
Settlement (prepayment) of accelerated share repurchase program
Cash dividends paid

Net cash provided by (used in) financing activities
Net increase (decrease) in cash and cash equivalents inclusive of restricted cash

Cash and cash equivalents inclusive of restricted cash at beginning of period

Cash and cash equivalents inclusive of restricted cash at end of period

Year Ended December 31,

2018

2017

2016

$ 344,255

$ 399,630

$ 257,491

86,544
22,834
33,519
2,969
15,008
1,627
(10)
—
(1,934)
(12,538)

(93,630)
412,424
(16,903)
(22,440)
141,169
13,792
(411,509)
16,903
21,880
22,801
(9,232)
567,529

(41,520)
(923,874)
4,984
(9,284)
17,923
(951,771)

85,446
22,698
30,631
9,200
(102,183)
1,840
22
—
(1,841)
(14,501)

(43,306)
(399,737)
(12,356)
(9,747)
37,380
7,750
398,638
12,356
26,798
25,509
(32,252)
441,975

(24,192)
(41,471)
4,094
(10,665)
9,644
(62,590)

(14,059)
300,000
(120,000)
(778)
600,000
(250,000)
—
19,432
(12,155)
(91,250)
(8,750)
(84,690)
337,750
(46,492)
824,088
$ 777,596

(29,265)
—
(96,750)
(2,821)
—
—
—
17,422
(7,565)
(128,639)
(11,250)
(77,712)
(336,580)
42,805
781,283
$ 824,088

86,663
21,003
16,052
9,185
18,163
1,762
39
(7,346)
596
(3,904)

(63,550)
(46,115)
982
(4,718)
66,084
527
46,115
(982)
30,174
8,670
(25,849)
411,042

(17,765)
(122,622)
4,957
(25,872)
18,890
(142,412)

(24,309)
—
(73,125)
—
—
—
7,346
15,983
(8,495)
(18,908)
11,250
(70,262)
(160,520)
108,110
673,173
$ 781,283

See accompanying notes to Consolidated Financial Statements. Refer to Note 13 for reconciliation of cash and cash equivalents inclusive of 
restricted cash.

48

NOTES TO CONSOLIDATED 
FINANCIAL STATEMENTS

NOTE 1. Summary of Significant Accounting Policies 

Nature of Operations
Brown & Brown, Inc., a Florida corporation, and its subsidiaries (collectively, “Brown & Brown” or the “Company”) is a 
diversified insurance agency, wholesale brokerage, insurance programs and services organization that markets and 
sells to its customers, insurance products and services, primarily in the property, casualty and employee benefits areas. 
Brown & Brown’s business is divided into four reportable segments: the Retail Segment provides a broad range of insurance 
products and services to commercial, public and quasi-public entities, professional and individual customers; the National 
Programs Segment, acting as a managing general agent (“MGA”), provides professional liability and related package products 
for certain professionals, a range of insurance products for individuals, flood coverage, and targeted products and services 
designated for specific industries, trade groups, governmental entities and market niches, all of which are delivered through 
a nationwide network of independent agents, including Brown & Brown retail agents; the Wholesale Brokerage Segment 
markets and sells excess and surplus commercial insurance, primarily through a nationwide network of independent agents 
and brokers, as well as Brown & Brown Retail offices; and the Services Segment provides insurance-related services, 
including third-party claims administration and comprehensive medical utilization management services in both the workers’ 
compensation and all-lines liability arenas, as well as Medicare Set-aside services, Social Security disability and Medicare 
benefits advocacy services, and claims adjusting services.

Recently Issued Accounting Pronouncements
In February 2016, the FASB issued ASU 2016-02, “Leases (Topic 842)” (“ASU 2016-02”), which provides guidance for 
accounting for leases. Under ASU 2016-02, the Company will be required to recognize the assets and liabilities for the rights 
and obligations created by leased assets with initial maturities greater than one year. In July 2018, the FASB also issued 
ASU 2018-10 and ASU 2018-11 related to Topic 842. ASU 2018-10 narrows certain aspects of the guidance issued in the 
amendments within ASU 2016-02. ASU 2018-11 provides entities with an additional transition method to adopt ASU 2016-02. 
Under this new transition method, at the adoption date, a company shall recognize a cumulative-effect adjustment to the 
opening balance of retained earnings. ASU 2016-02, along with ASU 2018-10 and ASU 2018-11, will take effect for public 
companies for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2018. The Company 
continues to evaluate the impact of this pronouncement with the principal impact expected to be the present value of the 
remaining lease payments and will be presented as a liability on the balance sheet as well as an asset of similar value 
representing the “Right of Use” for those leased properties. The Company plans to adopt Topic 842 under the transition 
method provided by ASU 2018-11. The undiscounted contractual cash payments remaining on leased properties were 
$213.2 million as of December 31, 2016, $210.4 million as of December 31, 2017 and $210.0 million as of December 31, 2018 
as detailed in Note 14 “Commitments and Contingencies.”

In August 2018, the FASB issued ASU 2018-15, “Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): 
Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract,” 
which provides guidance for capitalizing implementation costs incurred in a hosting arrangement that is a service contract 
with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting 
arrangements that include an internal-use software license). ASU 2018-15 will take effect for public companies for fiscal years, 
and interim periods within those fiscal years, beginning after December 15, 2019. The Company is currently evaluating the 
impact of this pronouncement.

Recently Adopted Accounting Standards
In November 2016, the Financial Accountings Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2016-18, 
“Statement of Cash Flows (Topic 230)”: Restricted Cash (“ASU 2016-18”), which requires that the Statement of Cash Flows 
explain the changes during the period of cash and cash equivalents inclusive of amounts categorized as restricted cash. 
ASU 2016-18 is effective for periods beginning after December 15, 2017. However, the Company elected to early adopt for the 

49

2018 ANNUAL REPORTNOTES TO CONSOLIDATED FINANCIAL STATEMENTS

reporting period beginning January 1, 2017 under the full retrospective approach for all periods presented. With the adoption 
of ASU 2016-18, the change in restricted cash is no longer reflected as a change in operating assets and liabilities, and the 
Statement of Cash Flows details the changes in the balance of cash and cash equivalents inclusive of restricted cash. Net cash 
provided by operating activities for the year ended December 31, 2016 were previously reported as $375.2 million. With the 
retrospective adoption, the net cash provided by operating activities for the year ended December 31, 2016 is now reported 
as $411.0 million. The Company reflects cash collected from customers that is payable to insurance companies as restricted 
cash if segregation of this cash is required by the state of domicile for the office conducting this transaction or if required by 
contract with the relevant insurance company providing coverage. Cash collected from customers that is payable to insurance 
companies is reported in cash and cash equivalents if no such restriction is required.

In August 2016, the FASB issued ASU 2016-15, “Statement of Cash Flows (Topic 230)”: Classification of Certain Cash Receipts 
and Cash Payments (a consensus of the Emerging Issues Task Force) (“ASU 2016-15”), which addresses eight specific cash 
flow issues with the objective of reducing the existing diversity in practice in how certain cash receipts and cash payments 
are presented and classified and applies to all entities, including both business entities and not-for-profit entities that are 
required to present a statement of cash flows under Topic 230. ASU 2016-15 became effective for public companies for 
fiscal years, and interim periods within those fiscal years, beginning after December 15, 2017 with early adoption permitted. 
The Company adopted ASU 2016-15 effective January 1, 2018 and has determined there is no impact on the Company’s 
Statement of Cash Flows. The Company already presented cash paid on contingent consideration in business combination 
as prescribed by ASU 2016-15 and does not, at this time, engage in the other activities being addressed in this ASU.

In March 2016, the FASB issued ASU 2016-09, “Improvements to Employee Share Based Payment Accounting” (“ASU 2016-09”), 
which amends guidance issued in Accounting Standards Codification (“ASC”) Topic 718, Compensation–Stock Compensation. 
ASU 2016-09 simplifies several aspects of the accounting for share-based payment transactions, including the income tax 
consequences, classification of awards as either equity or liabilities, and classification on the statement of cash flows. ASU 
2016-09 is effective for fiscal years beginning after December 15, 2016, and interim periods within those fiscal years and early 
adoption is permitted. The Company adopted the guidance on January 1, 2017, as required. Prior periods have not been 
adjusted, as the guidance was adopted prospectively. The principal impact is that the tax benefit or expense from stock 
compensation is now presented in the income tax line of the Statement of Income, whereas the prior treatment was to present 
this amount as a component of equity on the Balance Sheet. In addition, the tax benefit or expense is now presented as activity 
in Cash Flow from Operating Activity, rather than the prior presentation as Cash Flow from Financing Activity in the Statement of 
Cash Flows. The Company also continues to estimate forfeitures of stock grants as allowed by ASU 2016-09.

In March 2016, the FASB issued ASU 2016-08, “Principal Versus Agent Considerations (Reporting Revenue Gross Versus Net)” 
(“ASU 2016-08”) to clarify certain aspects of the principal-versus-agent guidance included in the new revenue standard 
ASU 2014-09 “Revenue from Contracts with Customers” (“ASU 2014-09”). The FASB issued the ASU in response to concerns 
identified by stakeholders, including those related to (1) determining the appropriate unit of account under the revenue 
standard’s principal-versus-agent guidance and (2) applying the indicators of whether an entity is a principal or an agent in 
accordance with the revenue standard’s control principle. The Company adopted ASU 2016-08 effective contemporaneously 
with ASU 2014-09 beginning January 1, 2018. The impact of ASU 2016-08 was limited to the claims administering activities of 
one of our businesses within our Services Segment and therefore was not material to the net income of the Company.

In November 2015, FASB issued ASU No. 2015-17, “Income Taxes (Topic 740)–Balance Sheet Classification of Deferred Taxes” 
(“ASU 2015-17”), which simplifies the presentation of deferred income taxes by requiring deferred tax assets and liabilities 
be classified as a single non-current item on the balance sheet. ASU 2015-17 is effective for fiscal years beginning after 
December 15, 2016 with early adoption permitted as of the beginning of any interim or annual reporting period. The Company 
adopted the guidance on January 1, 2017, as required and prior period have been adjusted to reflect this adoption. This 
reclassification occurred prior to the passage of the Tax Cuts and Jobs Act of 2017, which had a material impact on the value 
of deferred tax items. See Note 10 “Income Taxes” for more information.

In May 2014, the FASB issued ASU No. 2014-09, “Revenue from Contracts with Customers (Topic 606)” (“Topic 606”), which 
provides guidance for revenue recognition. Topic 606 affects any entity that either enters into contracts with customers to 
transfer goods or services. It supersedes the revenue recognition requirements in Topic 605, “Revenue Recognition,” and 
most industry-specific guidance. The standard’s core principle is that a company should recognize revenue when it transfers 
promised goods or services to customers in an amount that reflects the consideration to which a company expects to be 
entitled in exchange for those goods or services. Effective as of January 1, 2018, the Company adopted ASU 2014–09, and 
all related amendments, which established ASC Topic 606. The Company adopted these standards by recognizing the 

50

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

cumulative effect as an adjustment to opening retained earnings at January 1, 2018, under the modified retrospective method 
for contracts not completed as of the day of adoption. The cumulative impact of adopting Topic 606 on January 1, 2018 
was an increase in retained earnings within stockholders’ equity of $117.5 million. Under the modified retrospective method, 
the Company was not required to restate comparative financial information prior to the adoption of these standards and, 
therefore, such information presented prior to January 1, 2018 continue to be reported under the Company’s previous 
accounting policies.

The following areas are impacted by the adoption of Topic 606:

The Company earns commissions and fees paid by insurance carriers for the binding of insurance coverage. These 
commissions and fees are earned at a point in time upon the effective date of bound insurance coverage, as no performance 
obligation exists after coverage is bound. If there are other services within the contract, the Company estimates the stand-alone 
selling price for each separate performance obligation, and the corresponding apportioned revenue is recognized over the 
period of time in which the customer receives the service, and as the performance obligations are fulfilled and the Company is 
entitled to that portion of revenue using the output method for the services. In situations where multiple performance obligations 
exist within a contract, the use of estimates is required to allocate the transaction price on a relative stand-alone selling price 
basis to each separate performance obligation.

Commission revenues–Prior to the adoption of Topic 606, commission revenues, including those billed on an installment 
basis, were recognized on the latter of the policy effective date or the date that the premium was billed to the client, with the 
exception of the Company’s Arrowhead businesses, which followed a policy of recognizing these revenues on the latter of 
the policy effective date or processed date in our systems. As a result of the adoption of Topic 606, commission revenues 
associated with the issuance of policies are now recognized upon the effective date of the associated policy. The overall 
impact of these changes are not significant on a full-year basis, but the timing of recognizing revenue has impacted our fiscal 
quarters when compared to prior years. These commission revenues, including those billed on an installment basis, are now 
recognized earlier than they had been previously. Revenue is now accrued based upon the completion of the performance 
obligation, thereby creating a current asset for the unbilled revenue, until such time as an invoice is generated, which 
typically does not exceed twelve months. For the year ended December 31, 2018, the adoption of Topic 606 increased base 
and incentive commissions revenue, as defined in Note 2, by $9.9 million compared to what would have been recognized 
under the Company’s previous accounting policies. Incentive commissions represent a form of variable consideration 
which includes additional commissions over base commissions received from insurance carriers based on predetermined 
production levels mutually agreed upon by both parties.

Profit-sharing contingent commissions–Prior to the adoption of Topic 606, revenue that was not fixed and determinable 
because a contingency existed was not recognized until the contingency was resolved. Under Topic 606, the Company must 
estimate the amount of consideration that will be received in the coming year such that a significant reversal of revenue is not 
probable. Profit-sharing contingent commissions represent a form of variable consideration associated with the placement 
of coverage, for which we earn commissions and fees. In connection with Topic 606, profit-sharing contingent commissions 
are estimated with a constraint applied and accrued relative to the recognition of the corresponding core commissions. The 
resulting effect on the timing of recognizing profit-sharing contingent commissions will now more closely follow a similar 
pattern as our commissions and fees with any true-ups recognized when payments are received or as additional information 
that affects the estimate becomes available. For the year ended December 31, 2018, the adoption of Topic 606 reduced 
profit-sharing contingent commissions revenue by $2.3 million compared to what would have been recognized under our 
previous accounting policies.

Fee revenues–The Company earns fee revenue related to services other than securing insurance coverage, which are 
predominantly in the Company’s National Programs and Services Segments, and to a lesser extent in the large accounts 
businesses within the Company’s Retail Segment, where the Company receives negotiated fees in lieu of a commission. In 
accordance with Topic 606, fee revenue from fee agreements are recognized in earlier periods and others in later periods as 
compared to our previous accounting treatment depending on when the services within the contract are satisfied and when 
we have transferred control of the related services to the customer. The overall impact of these changes is not significant 
on a full-year basis, but the timing of recognizing fees revenue will impact our fiscal quarters when compared to prior years. 
For the year ended December 31, 2018, the adoption of Topic 606 increased fees revenue by $6.2 million compared to 
what would have been recognized under our previous accounting policies, including a one-time $10.5 million increase for 
revenues within our Services Segment. Excluding this increase, fee revenues would have decreased by $4.3 million.

51

2018 ANNUAL REPORTNOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Additionally, the Company has evaluated ASC Topic 340–Other Assets and Deferred Cost (“ASC 340”) which requires 
companies to defer certain incremental cost to obtain customer contracts, and certain costs to fulfill customer contracts.

Incremental cost to obtain–The adoption of ASC 340 resulted in the Company deferring certain costs to obtain customer 
contracts primarily as they relate to commission-based compensation plans in the Retail Segment, in which the Company 
pays an incremental amount of compensation on new business. These incremental costs are deferred and amortized 
over a 15-year period, which is consistent with the analysis performed on acquired customer accounts and referenced in 
Note 5 to the Company’s consolidated financial statements. For incremental costs with an amortization period of less than 
12 months, the costs are expensed as incurred. For the year ended December 31, 2018, the Company deferred $13.7 million 
of incremental cost to obtain customer contracts. The Company expensed $0.5 million of the incremental cost to obtain 
customer contracts for the year ended December 31, 2018.

Cost to fulfill–The adoption of ASC 340 resulted in the Company deferring certain costs to fulfill contracts and to recognize 
these costs as the associated performance obligations are fulfilled. In order for contract fulfillment costs to be deferred 
under ASC 340, the costs must (1) relate directly to a specific contract or anticipated contract, (2) generate or enhance 
resources that the Company will use in satisfying its obligations under the contract, and (3) be expected to be recovered 
through sufficient net cash flows from the contract. The Company does not expect the overall impact of these changes to be 
significant on a full-year basis, but the timing of recognizing these expenses will impact quarterly results compared to prior 
years as such recognition better aligns with the associated revenue. With the modified retrospective adoption of Topic 606, 
the Company deferred $52.7 million in contract fulfillment costs on its opening balance sheet on January 1, 2018 based upon 
the estimated average time spent on policy renewals. For the year ended December 31, 2018, the Company had net expense 
of $1.3 million related to the release of previously deferred contract fulfillment costs associated with performance obligations 
that were satisfied in the period, net of current year deferrals for costs incurred that related to performance obligations yet to 
be fulfilled.

In connection with the implementation of Topic 606 and ASC 340, we modified, and in some instances instituted, additional 
accounting procedures, processes and internal controls. While the relative impacts of these standards to our revenue and 
expense streams are significant during a calendar year, we do not view these modifications and additions as a material 
change in our internal controls over financial reporting on a full year basis.

The cumulative effect of the changes made to our consolidated balance sheet as of January 1, 2018 for the adoption of 
Accounting Standards Update No. 2014-09, “Revenue from Contracts with Customers (Topic 606)” and ASC Topic 340–Other 
Assets and Deferred Cost (the “New Revenue Standard”):

(in thousands)

Balance Sheet

Assets:

Premiums, commissions and fees receivable

Other current assets

Liabilities:

Premiums payable to insurance companies

Accounts payable

Accrued expenses and other liabilities

Deferred income taxes, net

Shareholders’ Equity:

Retained earnings

Balance at 
December 31, 
2017

Adjustments 
due to the  
New Revenue 
Standard

Balance at 
January 1, 
2018

$ 546,402

$153,058

$ 699,460

47,864

52,680

100,544

685,163

64,177

228,748

256,185

12,107

8,747

22,794

44,575

697,270

72,924

251,542

300,760

$2,456,599

$117,515

$2,574,114

The $52.7 million adjustment to other current assets reflects the deferral of certain cost to fulfill contracts. The $12.1 million 
adjustment to premiums payable to insurance companies reflects the estimated amount payable to outside brokers on 
unbilled premiums, commissions and fees receivable. The $8.7 million adjustment to accounts payable and the $22.8 million 
adjustment to accrued expenses and other liabilities consists of commissions payable and deferred revenue, respectively.

52

The following table illustrates the impact of adopting the New Revenue Standard has had on our reported results in the 
consolidated statement of income.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(in thousands)

Statement of Income
Revenues:
Commissions and fees
Expenses:
Employee compensation and benefits
Other operating expenses
Income taxes

Net income

December 31, 2018

Impact of 
adopting the 
New Revenue 
Standard

Balances 
without the 
New Revenue 
Standard

As reported

$2,009,857

$18,399

$1,991,458

1,068,914
332,118
118,207

(8,835)
10,621
4,246

1,077,749
321,497
113,961

$ 344,255

$12,367

$ 331,888

Principles of Consolidation
The accompanying Consolidated Financial Statements include the accounts of Brown & Brown, Inc. and its subsidiaries. All 
significant intercompany account balances and transactions have been eliminated in the Consolidated Financial Statements.

Segment results for prior periods have been recast, where appropriate, to reflect the current year segmental structure. 
Certain reclassifications have been made to the prior year amounts reported in this Annual Report on Form 10-K in order to 
conform to the current year presentation.

Revenue Recognition
The Company earns commissions paid by insurance carriers for the binding of insurance coverage. Commissions are earned 
at a point in time upon the effective date of bound insurance coverage, as no performance obligation exists after coverage is 
bound. If there are other services within the contract, the Company estimates the stand-alone selling price for each separate 
performance obligation, and the corresponding apportioned revenue is recognized over a period of time as the performance 
obligations are fulfilled. The Company earns fee revenue by receiving negotiated fees in lieu of a commission and from 
services other than securing insurance coverage. Fee revenues from certain agreements are recognized depending on when 
the services within the contract are satisfied and when we have transferred control of the related services to the customer. In 
situations where multiple performance obligations exist within a fee contract, the use of estimates is required to allocate the 
transaction price on a relative stand-alone selling price basis to each separate performance obligation. Incentive commissions 
represent a form of variable consideration which includes additional commissions over base commissions received from 
insurance carriers based on predetermined production levels mutually agreed upon by both parties. Profit-sharing contingent 
commissions represent a form of variable consideration associated with the placement of coverage, for which we earn 
commissions. Profit-sharing contingent commissions and incentive commissions are estimated with a constraint applied and 
accrued relative to the recognition of the corresponding core commissions based on the amount of consideration that will be 
received in the coming year such that a significant reversal of revenue is not probable. Guaranteed supplemental commissions, 
a form of variable consideration, represent guaranteed fixed-base agreements in lieu of profit-sharing contingent commissions.

Management determines the policy cancellation reserve based upon historical cancellation experience adjusted for any 
known circumstances.

Use of Estimates
The preparation of the Consolidated Financial Statements in conformity with accounting principles generally accepted in the United 
States of America (“U.S. GAAP”) requires management to make estimates and assumptions that affect the reported amounts of assets 
and liabilities, as well as disclosures of contingent assets and liabilities, at the date of the Consolidated Financial Statements, and the 
reported amounts of revenues and expenses during the reporting period. Actual results may differ from those estimates.

Cash and Cash Equivalents
Cash and cash equivalents principally consist of demand deposits with financial institutions and highly liquid investments with 
quoted market prices having maturities of three months or less when purchased.

53

2018 ANNUAL REPORTNOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Restricted Cash and Investments, and Premiums, Commissions and 
Fees Receivable
In our capacity as an insurance agent or broker, the Company typically collects premiums from insureds and, after deducting 
the authorized commissions, remits the net premiums to the appropriate insurance company or companies. Accordingly, as 
reported in the Consolidated Balance Sheets, premiums are receivable from insureds. Unremitted net insurance premiums 
are held in a fiduciary capacity until the Company disburses them. Where allowed by law, the Company invests these 
unremitted funds only in cash, money market accounts, tax-free variable-rate demand bonds and commercial paper held 
for a short-term. In certain states in which the Company operates, the use and investment alternatives for these funds are 
regulated and restricted by various state laws and agencies. These restricted funds are reported as restricted cash and 
investments on the Consolidated Balance Sheets. The interest income earned on these unremitted funds, where allowed by 
state law, is reported as investment income in the Consolidated Statement of Income.

In other circumstances, the insurance companies collect the premiums directly from the insureds and remit the applicable 
commissions to the Company. Accordingly, as reported in the Consolidated Balance Sheets, commissions are receivables 
from insurance companies. Fees are primarily receivables due from customers.

Investments
Certificates of deposit, and other securities, having maturities of more than three months when purchased are reported at 
cost and are adjusted for other-than-temporary market value declines. The Company’s investment holdings include U.S. 
Government securities, municipal bonds, domestic corporate and foreign corporate bonds as well as short-duration fixed 
income funds. Investments within the portfolio or funds are held as available-for-sale and are carried at their fair value. Any 
gain/loss applicable from the fair value change is recorded, net of tax, as other comprehensive income within the equity 
section of the Consolidated Balance Sheet. Realized gains and losses are reported on the Consolidated Statement of 
Income, with the cost of securities sold determined on a specific identification basis.

Fixed Assets
Fixed assets, including leasehold improvements, are carried at cost, less accumulated depreciation and amortization. 
Expenditures for improvements are capitalized, and expenditures for maintenance and repairs are expensed to operations 
as incurred. Upon sale or retirement, the cost and related accumulated depreciation and amortization are removed from 
the accounts and the resulting gain or loss, if any, is reflected in other income. Depreciation has been determined using 
the straight-line method over the estimated useful lives of the related assets, which range from 3 to 15 years. Leasehold 
improvements are amortized on the straight-line method over the shorter of the useful life of the improvement or the term of 
the related lease.

Goodwill and Amortizable Intangible Assets
All of our business combinations initiated after June 30, 2001 are accounted for using the acquisition method. Acquisition 
purchase prices are typically based upon a multiple of average annual operating profit earned over a period of 3 years within 
a minimum and maximum price range. The recorded purchase prices for all acquisitions consummated after January 1, 2009 
include an estimation of the fair value of liabilities associated with any potential earn-out provisions. Subsequent changes in 
the fair value of earn-out obligations are recorded in the Consolidated Statement of Income when incurred.

The fair value of earn-out obligations is based upon the present value of the expected future payments to be made to the 
sellers of the acquired businesses in accordance with the provisions contained in the respective purchase agreements. 
In determining fair value, the acquired business’ future performance is estimated using financial projections developed by 
management for the acquired business and this estimate reflects market participant assumptions regarding revenue growth 
and/or profitability. The expected future payments are estimated on the basis of the earn-out formula and performance 
targets specified in each purchase agreement compared to the associated financial projections. These estimates are then 
discounted to present value using a risk-adjusted rate that takes into consideration the likelihood that the forecasted earn-out 
payments will be made.

Amortizable intangible assets are stated at cost, less accumulated amortization, and consist of purchased customer accounts 
and non-compete agreements. Purchased customer accounts and non-compete agreements are amortized on a straight-line 
basis over the related estimated lives and contract periods, which range from 3 to 15 years. Purchased customer accounts 
primarily consist of records and files that contain information about insurance policies and the related insured parties that are 
essential to policy renewals.

54

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The excess of the purchase price of an acquisition over the fair value of the identifiable tangible and amortizable intangible 
assets is assigned to goodwill. While goodwill is not amortizable, it is subject to assessment at least annually, and more 
frequently in the presence of certain circumstances, for impairment by application of a fair value-based test. The Company 
compares the fair value of each reporting unit with its carrying amount to determine if there is potential impairment of 
goodwill. If the fair value of the reporting unit is less than its carrying value, an impairment loss is recorded to the extent 
that the fair value of the goodwill within the reporting unit is less than its carrying value. Fair value is estimated based upon 
multiples of earnings before interest, income taxes, depreciation, amortization and change in estimated acquisition earn-out 
payables (“EBITDAC”), or on a discounted cash flow basis. The Company completed its most recent annual assessment as of 
November 30, 2018 and determined that the fair value of goodwill significantly exceeded the carrying value of such assets. In 
addition, as of December 31, 2018, there are no accumulated impairment losses.

The carrying value of amortizable intangible assets attributable to each business or asset group comprising the Company is 
periodically reviewed by management to determine if there are events or changes in circumstances that would indicate that 
its carrying amount may not be recoverable. Accordingly, if there are any such changes in circumstances during the year, the 
Company assesses the carrying value of its amortizable intangible assets by considering the estimated future undiscounted 
cash flows generated by the corresponding business or asset group. Any impairment identified through this assessment may 
require that the carrying value of related amortizable intangible assets be adjusted. There were no impairments recorded for 
the years ended December 31, 2018, 2017, and 2016.

Income Taxes
The Company records income tax expense using the asset-and-liability method of accounting for deferred income taxes. 
Under this method, deferred tax assets and liabilities are recognized for the expected future tax consequences of temporary 
differences between the financial statement carrying values and the income tax bases of the Company’s assets and liabilities.

The Company files a consolidated federal income tax return and has elected to file consolidated returns in certain states. 
Deferred income taxes are provided for in the Consolidated Financial Statements and relate principally to expenses charged 
to income for financial reporting purposes in one period and deducted for income tax purposes in other periods.

Net Income Per Share
Basic net income per share is computed based on the weighted average number of common shares (including participating 
securities) issued and outstanding during the period. Diluted net income per share is computed based on the weighted 
average number of common shares issued and outstanding plus equivalent shares, assuming the exercise of stock options. 
The dilutive effect of stock options is computed by application of the treasury-stock method. The weighted average number 
of common shares outstanding for 2016 and 2017 reflect the 2-for-1 stock split that occurred on March 28, 2018.

The following is a reconciliation between basic and diluted weighted average shares outstanding for the years ended December 31:

(in thousands, except per share data)

Net income

Net income attributable to unvested awarded performance stock

Net income attributable to common shares

Weighted average number of common shares outstanding–basic

Less unvested awarded performance stock included in weighted average number  
of common shares outstanding–basic

Weighted average number of common shares outstanding for basic earnings  
per common share

Dilutive effect of stock options

Weighted average number of shares outstanding–diluted

Net income per share:

Basic

Diluted

2018

2017(1)

2016(1)

$ 344,255

$ 399,630

$ 257,491

(8,297)
$335,958

(9,746)
$389,884

(6,705)
$250,786

277,663

279,394

279,558

(6,692)

(6,814)

(7,280)

270,971

4,550
275,521

272,580

5,006
277,586

272,278

3,330
275,608

$

$

1.24

1.22

$

$

1.43

1.40

$

$

0.92

0.91

(1)  The weighted average number of common shares outstanding for 2016 and 2017 reflect the 2-for-1 stock split that occurred on March 28, 2018.

55

2018 ANNUAL REPORTNOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Fair Value of Financial Instruments
The carrying amounts of the Company’s financial assets and liabilities, including cash and cash equivalents; restricted cash 
and short-term investments; investments; premiums, commissions and fees receivable; reinsurance recoverable; prepaid 
reinsurance premiums; premiums payable to insurance companies; losses and loss adjustment reserve; unearned premium; 
premium deposits and credits due customers and accounts payable, at December 31, 2018 and 2017, approximate fair value 
because of the short-term maturity of these instruments. The carrying amount of the Company’s long-term debt approximates 
fair value at December 31, 2018 and 2017 as our fixed-rate borrowings of $499.1 million approximate their values using market 
quotes of notes with the similar terms as ours, which we deem a close approximation of current market rates. The estimated 
fair value of the $1,015.0 million currently outstanding approximates the carrying value due to the variable interest rate based 
upon adjusted LIBOR. See Note 3 to our Consolidated Financial Statements for the fair values related to the establishment of 
intangible assets and the establishment and adjustment of earn-out payables. See Note 6 for information on the fair value of 
investments and Note 9 for information on the fair value of long-term debt.

Stock-Based Compensation
The Company grants non-vested stock awards to its employees and officers and fully vested stock awards to directors. The 
Company uses the modified-prospective method to account for share-based payments. Under the modified-prospective 
method, compensation cost is recognized for all share-based payments granted on or after January 1, 2006 and for all 
awards granted to employees prior to January 1, 2006 that remained unvested on that date. The Company uses the 
alternative-transition method to account for the income tax effects of payments made related to stock-based compensation.

The Company uses the Black-Scholes valuation model for valuing all stock options and shares purchased under the 
Employee Stock Purchase Plan (the “ESPP”). Compensation for non-vested stock awards is measured at fair value on the 
grant date based upon the number of shares expected to vest. Compensation cost for all awards is recognized in earnings, 
net of estimated forfeitures, on a straight-line basis over the requisite service period.

Reinsurance
The Company protects itself from claims-related losses by reinsuring all claims risk exposure. The only line of insurance the 
Company underwrites is flood insurance associated with the Wright National Flood Insurance Company (“WNFIC”), which is 
part of our National Programs Segment. However, all exposure is reinsured with the Federal Emergency Management Agency 
(“FEMA”) for basic admitted policies conforming to the National Flood Insurance Program. For excess flood insurance policies, 
all exposure is reinsured with a reinsurance carrier with an AM Best Company rating of “A” or better. Reinsurance does not 
legally discharge the ceding insurer from the primary liability for the full amount due under the reinsured policies. Reinsurance 
premiums, commissions, expense reimbursement and reserves related to ceded business are accounted for on a basis 
consistent with the accounting for the original policies issued and the terms of reinsurance contracts. Premiums earned 
and losses and loss adjustment expenses incurred are reported net of reinsurance amounts. Other underwriting expenses 
are shown net of earned ceding commission income. The liabilities for unpaid losses and loss adjustment expenses and 
unearned premiums are reported gross of ceded reinsurance recoverable.

Balances due from reinsurers on unpaid losses and loss adjustment expenses, including an estimate of such recoverables related 
to reserves for incurred but not reported (“IBNR”) losses, are reported as assets and are included in reinsurance recoverable even 
though amounts due on unpaid loss and loss adjustment expense are not recoverable from the reinsurer until such losses are 
paid. The Company does not believe it is exposed to any material credit risk through its reinsurance as the reinsurer is FEMA for 
basic admitted flood policies and national reinsurance carriers for private flood policies, which has an AM Best Company rating of 
“A” or better. Historically, no amounts due from reinsurance carriers have been written off as uncollectible.

56

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Unpaid Losses and Loss Adjustment Reserve
Unpaid losses and loss adjustment reserve include amounts determined on individual claims and other estimates based upon 
the past experience of WNFIC and the policyholders for IBNR claims, less anticipated salvage and subrogation recoverable. 
The methods of making such estimates and for establishing the resulting reserves are continually reviewed and updated, and 
any adjustments resulting therefrom are reflected in operations currently.

WNFIC engages the services of outside actuarial consulting firms (the “Actuaries”) to assist on an annual basis to render an 
opinion on the sufficiency of the Company’s estimates for unpaid losses and related loss adjustment reserve. The Actuaries 
utilize both industry experience and the Company’s own experience to develop estimates of those amounts as of year-
end. These estimated liabilities are subject to the impact of future changes in claim severity, frequency and other factors. In 
spite of the variability inherent in such estimates, management believes that the liabilities for unpaid losses and related loss 
adjustment reserve are adequate.

Premiums
Premiums are recognized as income over the coverage period of the related policies. Unearned premiums represent the 
portion of premiums written that relate to the unexpired terms of the policies in force and are determined on a daily pro rata 
basis. The income is recorded to the commissions and fees line of the income statement.

NOTE 2. Revenues

The following table presents the revenues disaggregated by revenue source:

(in thousands)

Base commissions(1)

Fees(2)

Incentive commissions(3)

Profit-sharing contingent commissions(4)

Guaranteed supplemental commissions(5)

Investment income(6)

Other income, net(7)

Total Revenues

Twelve months ended December 31, 2018

Retail

National 
Programs

Wholesale 
Brokerage

Services

Other

Total

$ 811,820

$324,168

$226,117

$

—

$

(68)

$1,362,037

148,121

144,195

50,571

189,041

(1,090)

48,698

24,517

8,535

2

1,070

1,543

23,896

76

506

79

864

7,462

1,350

165

485

—

—

—

205

—

41

—

—

1,868

9

530,838

51,146

55,875

9,961

2,746

1,643

$1,042,763

$494,463

$287,014

$189,246

$ 760

$2,014,246

(1)  Base commissions generally represent a percentage of the premium paid by an insured and are affected by fluctuations in both premium rate levels charged 
by insurance companies and the insureds’ underlying “insurable exposure units,” which are units that insurance companies use to measure or express 
insurance exposed to risk (such as property values, or sales and payroll levels) to determine what premium to charge the insured. Insurance companies 
establish these premium rates based upon many factors, including loss experience, risk profile and reinsurance rates paid by such insurance companies, 
none of which we control. 

(2)  Fee revenues relate to fees for services other than securing coverage for our customers and fees negotiated in lieu of commissions. 

(3) 

Incentive commissions include additional commissions over base commissions received from insurance carriers based on predetermined production levels 
mutually agreed upon by both parties. 

(4)  Profit-sharing contingent commissions are based primarily on underwriting results, but may also reflect considerations for volume, growth and/or retention. 

(5)  Guaranteed supplemental commissions represent guaranteed fixed-base agreements in lieu of profit-sharing contingent commissions. 

(6) 

Investment income consists primarily of interest on cash and investments. 

(7)  Other income consists primarily of legal settlements and other miscellaneous income.

Contract Assets and Liabilities
The balances of contract assets and contract liabilities arising from contracts with customers as of December 31, 2018 and 
2017 were as follows:

(in thousands)

Contract assets

Contract liabilities

December 31,  
2018

December 31,  
2017(1)

$265,994

$ 53,496

$210,323

$ 51,236

(1)  The balances as of December 31, 2017 reported in this footnote have been revised to reflect the impact of adopting the New Revenue Standard.

57

2018 ANNUAL REPORTNOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Unbilled receivables (contract assets) arise when the Company recognizes revenue for amounts which have not yet been 
billed in our systems. Deferred revenue (contract liabilities) relates to payments received in advance of performance under 
the contract before the transfer of a good or service to the customer.

As of December 31, 2018, deferred revenue consisted of $37.0 million as current portion to be recognized within one year 
and $16.5 million in long-term to be recognized beyond one year. As of December 31, 2017, deferred revenue consisted 
of $44.5 million as current portion to be recognized within one year and $6.7 million in long-term deferred revenue to be 
recognized beyond one year.

Contract assets and contract liabilities arising from acquisitions in 2018 were approximately $34.3 million and $3.3 million, 
respectively.

During the twelve months ended December 31, 2018, the amount of revenue recognized related to performance obligations 
satisfied in a previous period, inclusive of changes due to estimates, was approximately $8.9 million.

NOTE 3. Business Combinations

During the year ended December 31, 2018, the Company acquired the assets and assumed certain liabilities of twenty 
insurance intermediaries, all the stock of three insurance intermediaries and one book of business (customer accounts). 
Additionally, miscellaneous adjustments were recorded to the purchase price allocation of certain prior acquisitions 
completed within the last twelve months as permitted by ASC Topic 805 - Business Combinations (“ASC 805”). Such 
adjustments are presented in the “Other” category within the following two tables. The recorded purchase price for all 
acquisitions includes an estimation of the fair value of liabilities associated with any potential earn-out provisions. Subsequent 
changes in the fair value of earn-out obligations will be recorded in the Consolidated Statement of Income when incurred.

The fair value of earn-out obligations is based upon the present value of the expected future payments to be made to 
the sellers of the acquired businesses in accordance with the provisions outlined in the respective purchase agreements. 
In determining fair value, the acquired business’s future performance is estimated using financial projections developed 
by management for the acquired business and reflects market participant assumptions regarding revenue growth and/or 
profitability. The expected future payments are estimated on the basis of the earn-out formula and performance targets 
specified in each purchase agreement compared to the associated financial projections. These payments are then 
discounted to present value using a risk-adjusted rate that takes into consideration the likelihood that the forecasted earn-out 
payments will be made.

Based upon the acquisition date and the complexity of the underlying valuation work, certain amounts included in the 
Company’s Consolidated Financial Statements may be provisional and thus subject to further adjustments within the 
permitted measurement period, as defined in ASC 805. For the year ended December 31, 2018, several adjustments were 
made within the permitted measurement period that resulted in an increase in the aggregate purchase price of the affected 
acquisitions of $21.4 thousand relating to the assumption of certain liabilities. These measurement period adjustments have 
been reflected as current period adjustments for the year ended December 31, 2018 in accordance with the guidance in 
ASU 2015-16 “Business Combinations.” The measurement period adjustments impacted goodwill, with no effect on earnings 
or cash in the current period.

Cash paid for acquisitions was $ 934.9 million and $41.5 million in the years ended December 31, 2018 and 2017, respectively. 
We completed twenty-three acquisitions (excluding book of business purchases) during the year ended December 31, 2018. 
We completed eleven acquisitions (excluding book of business purchases) during the year ended December 31, 2017.

58

(in thousands)

Name

Opus Advisory Group, 
LLC (Opus)

Kerxton Insurance 
Agency, Inc. (Kerxton)

Automotive 
Development Group, 
LLC (ADG)

Servco Pacific, 
Inc. (Servco)

NOTeS TO CONSOLIDATeD FINANCIAL STATeMeNTS

The following table summarizes the purchase price allocations made as of the date of each acquisition for current year 
acquisitions and adjustments made during the measurement period for prior year acquisitions. During the measurement 
periods, the Company will adjust assets or liabilities if new information is obtained about facts and circumstances that existed 
as of the acquisition date that, if known, would have resulted in the recognition of those assets and liabilities as of that date. 
These adjustments are made in the period in which the amounts are determined and the current period income effect of such 
adjustments will be calculated as if the adjustments had been completed as of the acquisition date.

Business 
segment

Effective date 
of acquisition Cash paid

Common
Stock Issued

Other
payable

Recorded
earn-out
payable

Net assets
acquired

Maximum
potential earn-
out payable

Retail

February 1, 2018

$ 20,400

$

— $ 200

$ 2,384 $

22,984

$

3,600

Retail

March 1, 2018

13,176

—

1,490

2,080

16,746

2,920

Retail

May 1, 2018

29,471

Retail

June 1, 2018

76,245

Tower Hill Prime 
Insurance Company 
(Tower Hill)

National 
Programs

Health Special Risk, 
Inc. (HSR)

National 
Programs

July 1, 2018

20,300

July 1, 2018

20,132

Professional Disability 
Associates, LLC (PDA)

Finance & Insurance 
Resources, Inc. (F&I)

Services

July 1, 2018

15,025

Retail

September 1, 2018

44,940

Rodman Insurance 
Agency, Inc. (Rodman) Retail

November 1, 2018

31,121

—

—

—

—

—

—

—

559

17,545

47,575

20,000

—

—

—

—

934

77,179

7,000

1,188

21,488

7,700

1,991

22,123

9,000

9,818

24,843

17,975

410

9,121

54,471

19,500

261

3,720

35,102

9,850

The Hays Group, Inc. 
et al (Hays)

Dealer Associates, 
Inc. (Dealer)

Other

Total

Retail

November 16, 2018

605,000

100,000

—

19,600

724,600

25,000

Retail

December 1, 2018

Various

Various

28,825

30,293

—

—

1,175

1,367

3,100

5,896

33,100

37,556

12,125

12,998

$ 934,928

$100,000 $5,462

$ 77,377 $1,117,767

$147,668

59

2018 ANNUAL REPORTOther current assets

Fixed assets

Goodwill

Purchased 
customer accounts

Non-compete 
agreements

Other assets

NOTeS TO CONSOLIDATeD FINANCIAL STATeMeNTS

The following table summarizes the estimated fair values of the aggregate assets and liabilities acquired as of the date of 
each acquisition and adjustments made during the measurement period of the prior year acquisitions.

(in thousands)

Opus

Kerxton

ADG

Servco Tower Hill

HSR

PDA

F&I Rodman

Hays

Cash

$

— $

— $

— $ 8,188

1,215

11

663

10

1,500

7,769

67

179

$

$

— $ 3,114 $

(248) $

— $

— $

—

—

818

1,762

999

1,062

36,254

— $

124 $

310 $

34 $

45 $

4,936

16,414

12,423

35,769

54,429

— 18,737

16,547

36,423

26,572

456,217

5,008

4,712

9,751

16,442

21,468

5,516

7,700

16,611

10,129

218,600

21

315

22

419

21

467

1

1,478

20

—

65

21

82

6

21

383

51

542

2,600

13,977

Total assets acquired

22,984

18,249

47,575

88,486

21,488

28,395

26,159

54,471

38,401

732,584

Other current liabilities

Other liabilities

Total liabilities assumed

—

—

—

(1,503)

— (11,307)

—

—

—

(1,503)

— (11,307)

—

—

—

(5,930)

(1,093)

(342)

(223)

(6,272)

(1,316)

—

—

—

(3,299)

(7,984)

—

—

(3,299)

(7,984)

Net assets acquired

$22,984 $16,746 $47,575 $ 77,179

$21,488 $22,123 $24,843 $54,471 $35,102 $724,600

(in thousands)

Cash

Other current assets

Fixed assets

Goodwill

Purchased customer accounts

Non-compete agreements

Other assets

Total assets acquired

Other current liabilities

Other liabilities

Total liabilities assumed

Net assets acquired

Dealer

Other

Total

$

—

552

13

21,467

10,986

21

226

33,265

(165)

—

(165)

$

—

323

100

22,712

15,085

297

754

39,271

(1,715)

—

(1,715)

$

11,054

52,917

5,829

717,710

342,008

3,222

18,588

1,151,328

(32,996)

(565)

(33,561)

$33,100

$ 37,556

$ 1,117,767

The weighted average useful lives for the acquired amortizable intangible assets are as follows: purchased customer 
accounts, 15 years; and non-compete agreements, 5 years.

Goodwill of $717.7 million, which is net of any opening balance sheet adjustments within the allowable measurement period, 
was allocated to the Retail, National Programs, Wholesale Brokerage and Services Segments in the amounts of $676.9 
million, $18.7 million, $5.5 million and $16.5 million, respectively. Of the total goodwill of $717.7 million, the amount currently 
deductible for income tax purposes is $640.3 million and the remaining $77.4 million relates to the recorded earn-out 
payables and will not be deductible until it is earned and paid.

60

NOTeS TO CONSOLIDATeD FINANCIAL STATeMeNTS

For the acquisitions completed during 2018, the results of operations since the acquisition dates have been combined with 
those of the Company. The total revenues from the acquisitions completed through December 31, 2018 included in the 
Consolidated Statement of Income for the year ended December 31, 2018 were $82.4 million. The income before income 
taxes, including the intercompany cost of capital charge, from the acquisitions completed through December 31, 2018 
included in the Consolidated Statement of Income for the year ended December 31, 2018 was $6.3 million. If the acquisitions 
had occurred as of the beginning of the respective periods, the Company’s results of operations would be as shown in the 
following table. These unaudited pro forma results are not necessarily indicative of the actual results of operations that would 
have occurred had the acquisitions actually been made at the beginning of the respective periods.

(UNAUDITED)

(in thousands, except per share data)

Total revenues

Income before income taxes

Net income

Net income per share:

Basic

Diluted

Weighted average number of shares outstanding:

Basic

Diluted

Year Ended December 31,

2018

2017

$2,259,812

$2,193,169

$ 504,664

$ 503,927

$ 375,670

$ 447,796

$

$

1.35

1.33

$

$

1.60

1.57

270,971

275,521

272,580

277,586

Acquisitions in 2017
During the year ended December 31, 2017, the Company acquired the assets and assumed certain liabilities of eleven 
insurance intermediaries and one book of business (customer accounts). Additionally, miscellaneous adjustments were 
recorded to the purchase price allocation of certain prior acquisitions completed within the last twelve months as permitted 
by ASC 805. Such adjustments are presented in the “Other” category within the following two tables.

For the year ended December 31, 2017, several adjustments were made within the permitted measurement period that resulted in a 
decrease in the aggregate purchase price of the affected acquisitions of $1.5 million, relating to the assumption of certain liabilities.

The following table summarizes the purchase price allocation made as of the date of each acquisition for current year 
acquisitions and significant adjustments made during the measurement period for prior year acquisitions:

(in thousands)

Name

Other

Total

Business 
Segment

Effective Date 
 of Acquisition Cash Paid Other Payable

Recorded 
Earn-Out Payable

Net Assets
Acquired

Maximum Potential 
Earn-Out Payable

Various

Various

$41,471

$41,471

$11,708

$11,708

$6,921

$60,100

$6,921

$60,100

$27,451

$27,451

61

2018 ANNUAL REPORTNOTeS TO CONSOLIDATeD FINANCIAL STATeMeNTS

The following table summarizes the estimated fair values of the aggregate assets and liabilities acquired as of the date of 
each acquisition.

(in thousands)

Other current assets

Fixed assets

Goodwill

Purchased customer accounts

Non-compete agreements

Total assets acquired

Other current liabilities

Deferred income tax, net

Total liabilities assumed

Net assets acquired

Total

$

601

69

42,172

18,738

721

62,301

(1,512)

(689)

(2,201)

$ 60,100

The weighted average useful lives for the acquired amortizable intangible assets are as follows: purchased customer 
accounts, 15.0 years; and non-compete agreements, 5.0 years.

Goodwill of $42.2 million was allocated to the Retail, National Programs, Wholesale Brokerage and Services Segments in the 
amounts of $33.1 million, $ 7.2 million, $1.2 million and $0.7 million, respectively. Of the total goodwill of $ 42.2 million, $35.3 
million is currently deductible for income tax purposes. The remaining $6.9 million relates to the recorded earn-out payables 
and will not be deductible until it is earned and paid.

For the acquisitions completed during 2017, the results of operations since the acquisition dates have been combined with 
those of the Company. The total revenues from the acquisitions completed through December 31, 2017 included in the 
Consolidated Statement of Income for the year ended December 31, 2017 were $7.8 million. The income before income 
taxes, including the intercompany cost of capital charge, from the acquisitions completed through December 31, 2017 
included in the Consolidated Statement of Income for the year ended December 31, 2017 was $2.4 million. If the acquisitions 
had occurred as of the beginning of the respective periods, the Company’s results of operations would be as shown in the 
following table. These unaudited pro forma results are not necessarily indicative of the actual results of operations that would 
have occurred had the acquisitions actually been made at the beginning of the respective periods.

Year Ended December 31,

2017

2016

$1,891,701

$1,784,776

$ 453,397

$ 429,490

$ 401,908

$ 261,133

$

$

1.44

1.41

$

$

0.93

0.92

272,580

277,586

272,278

275,608

(UNAUDITED)

(in thousands, except per share data)

Total revenues

Income before income taxes

Net income

Net income per share:

Basic

Diluted

Weighted average number of shares outstanding:

Basic

Diluted

62

NOTeS TO CONSOLIDATeD FINANCIAL STATeMeNTS

Acquisitions in 2016
During the year ended December 31, 2016, the Company acquired the assets and assumed certain liabilities of seven insurance 
intermediaries, all of the stock of one insurance intermediary and three books of business (customer accounts). Additionally, 
miscellaneous adjustments were recorded to the purchase price allocation of certain prior acquisitions completed within the last 
twelve months as permitted by ASC 805. Such adjustments are presented in the “Other” category within the following two tables.

For the year ended December 31, 2016, several adjustments were made within the permitted measurement period that 
resulted in a decrease in the aggregate purchase price of the affected acquisitions of $917,497, relating to the assumption of 
certain liabilities.

The following table summarizes the purchase price allocation made as of the date of each acquisition for current year 
acquisitions and significant adjustments made during the measurement period for prior year acquisitions:

(in thousands)

Name

Social Security 
Advocates for 
the Disabled 
LLC (SSAD)

Business 
Segment

Effective Date of
Acquisition

Cash Paid

Note 
Payable

Other 
Payable

Recorded 
Earn-Out 
Payable

Net Assets 
Acquired

Maximum 
Potential Earn- 
Out Payable

Services

February 1, 2016 $

32,526

$ 492 $

—

$ 971

$ 33,989

$ 3,500

Morstan General 
Agency, Inc. (Morstan)

Wholesale 
Brokerage June 1, 2016

Other

Total

Various

Various

66,050

26,140

—

—

10,200

464

3,091

400

79,341

27,004

5,000

7,785

$

124,716

$ 492 $ 10,664

$4,462

$ 140,334

$ 16,285

The following table summarizes the estimated fair values of the aggregate assets and liabilities acquired as of the date of 
each acquisition.

(in thousands)

Cash

Other current assets

Fixed assets

Goodwill

Purchased customer accounts

Non-compete agreements

Other assets

Total assets acquired

Other current liabilities

Deferred income tax, net

Total liabilities assumed

Net assets acquired

SSAD

Morstan

Other

Total

$ 2,094

$

—

$

—

$

2,094

1,042

307

22,352

13,069

72

—

38,936

(1,717)

(3,230)

(4,947)

2,482

300

51,454

26,481

39

—

80,756

(1,415)

—

1,555

77

19,570

11,075

117

20

32,414

(5,410)

—

5,079

684

93,376

50,625

228

20

152,106

(8,542)

(3,230)

(1,415)

(5,410)

(11,772)

$33,989

$79,341

$27,004

$140,334

The weighted average useful lives for the acquired amortizable intangible assets are as follows: purchased customer 
accounts, 15 years; and non-compete agreements, 5 years.

Goodwill of $93.4 million was allocated to the Retail, National Programs, Wholesale Brokerage, and Services Segments in the 
amounts of $13.1 million, $(1.2) thousand, $57.9 million and $22.4 million, respectively. Of the total goodwill of $93.4 million, 
$88.9 million is currently deductible for income tax purposes. The remaining $4.5 million relates to the recorded earn-out 
payables and will not be deductible until it is earned and paid.

63

2018 ANNUAL REPORTNOTeS TO CONSOLIDATeD FINANCIAL STATeMeNTS

For the acquisitions completed during 2016, the results of operations since the acquisition dates have been combined with 
those of the Company. The total revenues from the acquisitions completed through December 31, 2016 included in the 
Consolidated Statement of Income for the year ended December 31, 2016 were $34.2 million. The income before income 
taxes, including the intercompany cost of capital charge, from the acquisitions completed through December 31, 2016 
included in the Consolidated Statement of Income for the year ended December 31, 2016 was $4.3 million. If the acquisitions 
had occurred as of the beginning of the respective periods, the Company’s results of operations would be as shown in the 
following table. These unaudited pro forma results are not necessarily indicative of the actual results of operations that would 
have occurred had the acquisitions actually been made at the beginning of the respective periods.

(UNAUDITED)
(in thousands, except per share data)
Total revenues
Income before income taxes
Net income
Net income per share:

Basic
Diluted

Weighted average number of shares outstanding:

Basic
Diluted

Year Ended December 31,
2015
$1,716,592
$ 414,911
$ 250,783

2016
$1,789,790
$ 428,194
$ 260,346

$
$

0.93
0.92

$
$

0.89
0.87

272,278
275,608

275,620
280,224

As of December 31, 2018, the maximum future contingency payments related to all acquisitions totaled $198.6 million, all of 
which relates to acquisitions consummated subsequent to January 1, 2009.

ASC 805 is the authoritative guidance requiring an acquirer to recognize 100% of the fair values of acquired assets, 
including goodwill, and assumed liabilities (with only limited exceptions) upon initially obtaining control of an acquired 
entity. Additionally, the fair value of contingent consideration arrangements (such as earn-out purchase arrangements) at 
the acquisition date must be included in the purchase price consideration. As a result, the recorded purchase prices for 
all acquisitions consummated after January 1, 2009 include an estimation of the fair value of liabilities associated with any 
potential earn-out provisions. Subsequent changes in these earn-out obligations will be recorded in the Consolidated 
Statement of Income when incurred. Potential earn-out obligations are typically based upon future earnings of the acquired 
entities, usually between one and three years.

As of December 31, 2018, the fair values of the estimated acquisition earn-out payables were re-evaluated and measured 
at fair value on a recurring basis using unobservable inputs (Level 3) as defined in ASC 820-Fair Value Measurement. The 
resulting additions, payments and net changes, as well as the interest expense accretion on the estimated acquisition earn-
out payables, for the years ended December 31, 2018, 2017, and 2016 were as follows:

(in thousands)

Balance as of the beginning of the period

Additions to estimated acquisition earn-out payables

Payments for estimated acquisition earn-out payables

Subtotal

Net change in earnings from estimated acquisition earn-out payables:

Change in fair value on estimated acquisition earn-out payables

Interest expense accretion

Net change in earnings from estimated acquisition earn-out payables

Year Ended December 31,

2018

2017

2016

$ 36,175

$ 63,821

$ 78,387

77,377

6,920

(26,597)

(43,766)

86,955

26,975

603

2,366

2,969

6,874

2,326

9,200

4,462

(28,213)

54,636

6,338

2,847

9,185

Balance as of December 31,

$ 89,924

$ 36,175

$ 63,821

Of the $89.9 million of estimated acquisition earn-out payables as of December 31, 2018, $21.1 million was recorded as 
accounts payable, and $68.8 million was recorded as another non-current liability. Included within additions to estimated 
acquisition earn-out payables are any adjustments to opening balance sheet items prior to the one-year anniversary date 
of the acquisition and may therefore differ from previously reported amounts. Of the $36.2 million of estimated acquisition 
earn-out payables as of December 31, 2017, $25.1 million was recorded as accounts payable, and $11.1 million was recorded 
as other non-current liabilities. Of the $63.8 million of estimated acquisition earn-out payables as of December 31, 2016, 
$31.8 million was recorded as accounts payable, and $32.0 million was recorded as other non-current liabilities.

64

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 4. Goodwill

The changes in the carrying value of goodwill by reportable segment for the years ended December 31, are as follows:

(in thousands)

Balance as of January 1, 2017

Goodwill of acquired businesses

Goodwill disposed of relating to sales of businesses

Retail

National 
Programs

Wholesale 
Brokerage

Services

Total

$ 1,354,667

$ 901,294

$ 284,869

$ 134,572

$ 2,675,402

33,076

(1,495)

7,178

—

1,229

—

689

—

42,172

(1,495)

Balance as of December 31, 2017

$ 1,386,248

$ 908,472

$ 286,098

$ 135,261

$ 2,716,079

Goodwill of acquired businesses

676,902

18,737

5,524

16,547

717,710

Goodwill disposed of relating to sales of businesses

Balance as of December 31, 2018

—
$2,063,150

(1,003)
$926,206

—
$291,622

—
$151,808

(1,003)
$3,432,786

NOTE 5. Amortizable Intangible Assets

Amortizable intangible assets at December 31, 2018 and 2017 consisted of the following:

December 31, 2018

December 31, 2017

Gross 
carrying 
value

Accumulated 
amortization

Net 
carrying 
value

Weighted 
average 
life in 
years(1)

Gross 
carrying 
value

Accumulated 
amortization

Net 
carrying 
value

Weighted 
average 
life in 
years(1)

(in thousands)

Purchased 
customer accounts

$ 1,804,404

$ (909,415)

$ 894,989

14.9 $ 1,464,274

$ (824,584) $ 639,690

Non-compete agreements

33,469

(29,651)

3,818

4.5

30,287

(28,972)

1,315

Total

$1,837,873

$(939,066) $898,807

$1,494,561

$(853,556) $641,005

(1)  Weighted average life calculated as of the date of acquisition.

15.0

4.6

Amortization expense for amortizable intangible assets for the years ending December 31, 2019, 2020, 2021, 2022, and 2023 
is estimated to be $100.4 million, $93.0 million, $89.5 million, $85.0 million, and $78.0 million, respectively.

NOTE 6. Investments

At December 31, 2018, the Company’s amortized cost and fair values of fixed maturity securities are summarized as follows:

(in thousands)

Gross  
unrealized 
gains

Gross  
unrealized 
losses

Cost

Fair  
value

U.S. Treasury securities, obligations of U.S. Government agencies and Municipalities

$ 21,729

Corporate debt

Total

623

$22,352

$ 7

—

$ 7

$ (222)

$ 21,514

—

623

$(222)

$22,137

At December 31, 2018, the Company held $21.7 million in fixed income securities composed of U.S. Treasury securities, 
securities issued by U.S. Government agencies and Municipalities, and $0.6 million issued by corporations with investment-
grade ratings. Of the total, $4.8 million is classified as short-term investments on the Consolidated Balance Sheet as 
maturities are less than one year in duration. Additionally, the Company holds $8.1 million in short-term investments, which are 
related to time deposits held with various financial institutions.

65

2018 ANNUAL REPORTNOTES TO CONSOLIDATED FINANCIAL STATEMENTS

For securities in a loss position, the following table shows the investments’ gross unrealized loss and fair value, aggregated 
by investment category and length of time that individual securities have been in a continuous unrealized loss position as of 
December 31, 2018:

(in thousands)

U.S. Treasury securities, obligations of U.S. Government 
agencies and Municipalities

Corporate debt

Total

Less than 12 Months

12 Months or More

Total

Fair  
value

Unrealized 
losses

Fair  
value

Unrealized 
losses

Fair  
value

Unrealized 
losses

$ 5,866

457

$6,323

$ (6)

$ 12,634

$ (216)

$ 18,500

$ (222)

—

100

—

557

—

$(6)

$12,734

$(216)

$19,057

$(222)

The unrealized losses from corporate issuers were caused by interest rate increases. At December 31, 2018, the Company 
had 20 securities in an unrealized loss position. The corporate securities are highly rated securities with no indicators of 
potential impairment. Based upon the ability and intent of the Company to hold these investments until recovery of fair value, 
which may be maturity, the bonds were not considered to be other-than-temporarily impaired at December 31, 2018.

At December 31, 2017, the Company’s amortized cost and fair values of fixed maturity securities are summarized as follows:

(in thousands)

U.S. Treasury securities, obligations of U.S. Government agencies  
and Municipalities

Corporate debt

Total

Cost

$ 29,970

1,072

$31,042

Gross  
unrealized 
gains

Gross  
unrealized 
losses

Fair  
value

$ —

12

$12

$ (206)

$ 29,764

—

1,084

$(206)

$30,848

The following table shows the investments’ gross unrealized loss and fair value, aggregated by investment category and 
length of time that individual securities have been in a continuous unrealized loss position as of December 31, 2017:

(in thousands)

U.S. Treasury securities, obligations of U.S. 
Government agencies and Municipalities

Corporate debt

Total

Less than 12 Months

12 Months or More

Total

Fair  
value

Unrealized 
losses

Fair  
value

Unrealized 
losses

Fair value

Unrealized 
losses

$ 17,919

$ (157)

$ 11,845

$ (49)

$ 29,764

400

—

—

—

400

$18,319

$(157)

$11,845

$(49)

$30,164

$ (206)

—

$(206)

The unrealized losses in the Company’s investments in U.S. Treasury Securities and obligations of U.S. Government Agencies 
and bonds from corporate issuers were caused by interest rate increases. At December 31, 2017, the Company had 27 
securities in an unrealized loss position. The contractual cash flows of the U.S. Treasury Securities and obligations of the U.S. 
Government agencies investments are either guaranteed by the U.S. Government or an agency of the U.S. Government. 
Accordingly, it is expected that the securities would not be settled at a price less than the amortized cost of the Company’s 
investment. The corporate securities are highly rated securities with no indicators of potential impairment. Based upon the 
ability and intent of the Company to hold these investments until recovery of fair value, which may be maturity, the bonds 
were not considered to be other-than-temporarily impaired at December 31, 2017.

The amortized cost and estimated fair value of the fixed maturity securities at December 31, 2018 by contractual maturity are 
set forth below:

(in thousands)

Years to maturity:

Due in one year or less

Due after one year through five years

Due after five years through ten years

Total

66

Amortized cost

Fair value

$ 4,768

$ 4,743

17,584

—
$22,352

17,394

—
$22,137

The amortized cost and estimated fair value of the fixed maturity securities at December 31, 2017 by contractual maturity are 
set forth below:

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(in thousands)

Years to maturity:

Due in one year or less

Due after one year through five years

Due after five years through ten years

Total

Amortized cost

Fair value

$ 16,934

$ 16,899

13,876

232
$31,042

13,708

241
$30,848

The expected maturities in the foregoing table may differ from the contractual maturities because certain borrowers have the 
right to call or prepay obligations with or without penalty.

Proceeds from the sales and maturity of the Company’s investment in fixed maturity securities were $17.1 million. This 
along with maturing time deposits yielded total cash proceeds from the sale of investments of $17.9 million in the period of 
January 1, 2018 to December 31, 2018. These proceeds were used to purchase an additional $9.3 million of fixed maturity 
securities and to fund certain general corporate purposes. The gains and losses realized on those sales for the period from 
January 1, 2018 to December 31, 2018 were insignificant.

Proceeds from the sales and maturity of the Company’s investment in fixed maturity securities were $5.8 million for the year 
ended December 31, 2017. This along with maturing time deposits yielded total cash proceeds from the sale of investments of 
$ 9.6 million in the period of January 1, 2017 to December 31, 2017. These proceeds were used to purchase additional fixed- 
maturity securities. The gains and losses realized on those sales for the period from January 1, 2017 to December 31, 2017 
were insignificant.

Realized gains and losses are reported on the Consolidated Statement of Income, with the cost of securities sold determined 
on a specific identification basis.

At December 31, 2018, investments with a fair value of approximately $4.1 million were on deposit with state insurance 
departments to satisfy regulatory requirements.

NOTE 7. Fixed Assets

Fixed assets at December 31 consisted of the following:

(in thousands)

Furniture, fixtures and equipment

Leasehold improvements

Construction in progress

Land, buildings and improvements

Total cost

Less accumulated depreciation and amortization

Total

2018

2017

$ 213,928

$ 190,784

39,194

7,568

8,185

268,875

(168,480)

35,481

—

7,643

233,908

(156,822)

$100,395

$ 77,086

Depreciation and amortization expense for fixed assets amounted to $22.8 million in 2018, $22.7 million in 2017 and 
$21.0 million in 2016.

67

2018 ANNUAL REPORTNOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 8. Accrued Expenses and Other Current Liabilities

Accrued expenses and other liabilities at December 31 consisted of the following:

(in thousands)

Accrued incentive compensation

Accrued compensation and benefits

Accrued rent and vendor expenses

Deferred revenue

Reserve for policy cancellations

Accrued interest

Other

Total

2018

2017

$ 120,228

$ 106,923

51,731

34,110

37,018

15,197

7,669

13,357

40,540

30,616

21,921

11,048

6,749

10,951

$279,310

$228,748

NOTE 9. Long-Term Debt

Long-term debt at December 31, 2018 and 2017 consisted of the following:

(in thousands)

Current portion of long-term debt:

December 31, 2018

December 31, 2017

Current portion of 5-year term loan facility expires 2022

4.500% Senior Notes, Series E, quarterly interest payments, balloon due 2018

Current portion of 5-year term loan credit agreement expires 2023

Total current portion of long-term debt

$

35,000

—

15,000

50,000

$ 20,000

100,000

—

120,000

Long-term debt:

Note agreements:

4.200% Senior Notes, semi-annual interest payments, balloon due 2024

Total notes

Credit agreements:

5-year term loan facility, periodic interest and principal payments, LIBOR plus up to 
1.750%, expires June 28, 2022

5-year revolving loan facility, periodic interest payments, currently LIBOR plus up to 
1.500%, plus commitment fees up to 0.250%, expires June 28, 2022

5-year term loan facility, periodic interest and principal payments, LIBOR plus up to 
1.750%, expires December 21, 2023

Total credit agreements

Debt issuance costs (contra)

Total long-term debt less unamortized discount and debt issuance costs

Current portion of long-term debt

Total debt

499,101

499,101

330,000

350,000

$ 285,000

$

498,943

498,943

365,000

—

—

965,000

(7,111)

1,456,990

50,000

$1,506,990

365,000

(7,802)

856,141

120,000

$976,141

On December 22, 2006, the Company entered into a Master Shelf and Note Purchase Agreement (the “Master Agreement”) 
with a national insurance company (the “Purchaser”). The initial issuance of notes under the Master Agreement occurred on 
December 22, 2006, through the issuance of $25.0 million in Series C Senior Notes due December 22, 2016, with a fixed 
interest rate of 5.660% per year. On February 1, 2008, $25.0 million in Series D Senior Notes due January 15, 2015, with a 
fixed interest rate of 5.370% per year, were issued. On September 15, 2011, and pursuant to a Confirmation of Acceptance 
(the “Confirmation”), dated January 21, 2011, in connection with the Master Agreement, $100.0 million in Series E Senior Notes 
were issued and was due September 15, 2018, with a fixed interest rate of 4.500% per year. The Series E Senior Notes were 
issued for the sole purpose of retiring existing Senior Notes. On January 15, 2015, the Series D Notes were redeemed at 
maturity using cash proceeds to pay off the principal of $25.0 million plus any remaining accrued interest. On December 22, 

68

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

2016, the Series C Notes were redeemed at maturity using cash proceeds to pay off the principal of $ 25.0 million plus any 
remaining accrued interest. On May 10, 2018, the principal balance of $100.0 million from the Series E Senior Notes was paid 
in full, along with accrued interest of $0.7 million and a prepayment premium of $0.7 million. As of December 31, 2018, there 
was no outstanding debt balance issued under the provisions of the Master Agreement, which is fully terminated with the 
Series E Senior Notes maturing.

On April 17, 2014, the Company entered into a credit agreement with JPMorgan Chase Bank, N.A. as administrative agent and 
certain other banks as co-syndication agents and co-documentation agents (the “Credit Agreement”). The Credit Agreement 
in the amount of $1,350.0 million provides for an unsecured revolving credit facility (the “Credit Facility”) in the initial amount 
of $800.0 million and unsecured term loans in the initial amount of $ 550.0 million, either or both of which may, subject to 
lenders’ discretion, potentially be increased by up to $ 500.0 million. The Credit Facility was funded on May 20, 2014 in 
conjunction with the closing of the Wright acquisition, with the $550.0 million term loan being funded as well as a drawdown 
of $ 375.0 million on the revolving loan facility. Use of these proceeds was to retire existing term loan debt and to facilitate 
the closing of the Wright acquisition as well as other acquisitions. The Credit Facility terminates on May 20, 2019, but either or 
both of the revolving credit facility and the term loans may be extended for two additional one year periods at the Company’s 
request and at the discretion of the respective lenders. Interest and facility fees in respect to the Credit Facility are based 
upon the better of the Company’s net debt leverage ratio or a non-credit enhanced senior unsecured long-term debt rating. 
Based upon the Company’s net debt leverage ratio, the rates of interest charged on the term loan are 1.000% to 1.750%, 
and the revolving loan is 0.850% to 1.500% above the adjusted LIBOR rate for outstanding amounts drawn. There are fees 
included in the facility which include a facility fee based upon the revolving credit commitments of the lenders (whether 
used or unused) at a rate of 0.150% to 0.250% and letter of credit fees based upon the amounts of outstanding secured or 
unsecured letters of credit. The Credit Facility includes various covenants, limitations and events of default customary for 
similar facilities for similarly rated borrowers.

On June 28, 2017, the Company entered into an amended and restated credit agreement (the “Amended and Restated Credit 
Agreement”) with the lenders named therein, JPMorgan Chase Bank, N.A. as administrative agent and certain other banks as 
co-syndication agents and co-documentation agents. The Amended and Restated Credit Agreement amended and restated 
the credit agreement dated April 17, 2014, among such parties (the “Original Credit Agreement”). The Amended and Restated 
Credit Agreement extends the applicable maturity date of the existing revolving credit facility (the “Facility”) of $800.0 million 
to June 28, 2022 and re-evidences unsecured term loans at $ 400.0 million, while also extending the applicable maturity 
date to June 28, 2022. The quarterly term loan principal amortization schedule was reset. At the time of the execution of the 
Amended and Restated Credit Agreement, $67.5 million of principal from the original unsecured term loans was repaid using 
operating cash balances, and the Company added an additional $2.8 million in debt issuance costs related to the Facility 
to the Consolidated Balance Sheet. The Company also expensed to the Consolidated Statements of Income $0.2 million 
of debt issuance costs related to the Original Credit Agreement due to certain lenders exiting prior to execution of the 
Amended and Restated Credit Agreement. The Company also carried forward $1.6 million on the Consolidated Balance 
Sheet the remaining unamortized portion of the Original Credit Agreement debt issuance costs, which will be amortized over 
the term of the Amended and Restated Credit Agreement. On December 31, 2018, the Company made a scheduled principal 
payment of $5.0 million per the terms of the Amended and Restated Credit Agreement. As of December 31, 2018, there was 
an outstanding debt balance issued under the term loan of the Amended and Restated Credit Agreement of $365.0 million 
with $350.0 million in borrowings outstanding against the Facility. The Company had borrowed approximately $600.0 million 
under its Revolving Credit Facility on November 15, 2018 in connection with the closing of the acquisition of certain assets 
and assumption of certain liabilities of the Hays Companies. Per the terms of the Amended and Restated Credit Agreement, 
a scheduled principal payment of $5.0 million is due March 31, 2019.

On September 18, 2014, the Company issued $500.0 million of 4.200% unsecured Senior Notes due in 2024. The Senior 
Notes were given investment grade ratings of BBB-/Baa3 with a stable outlook. The notes are subject to certain covenant 
restrictions and regulations which are customary for credit rated obligations. At the time of funding, the proceeds were 
offered at a discount of the original note amount which also excluded an underwriting fee discount. The net proceeds 
received from the issuance were used to repay the outstanding balance of $475.0 million on the revolving Credit Facility 
and for other general corporate purposes. As of December 31, 2018 and 2017, there was an outstanding debt balance of 
$500.0 million exclusive of the associated discount balance.

69

2018 ANNUAL REPORTNOTES TO CONSOLIDATED FINANCIAL STATEMENTS

On December 21, 2018, the Company entered into a term loan credit agreement (the “Term Loan Credit Agreement”) with 
the lenders named therein, Wells Fargo Bank, National Association, as administrative agent, and certain other banks as 
co-syndication agents and as joint lead arrangers and joint bookrunners. The Term Loan Credit Agreement provides for an 
unsecured term loan in the initial amount of $300.0 million, which may, subject to lenders’ discretion, potentially be increased 
up to an aggregate amount of $450.0 million (the “Term Loan”). The Term Loan is repayable over the five-year term from the 
effective date of the Term Loan Credit Agreement, which was December 21, 2018.

Based on the Company’s net debt leverage ratio or a non-credit enhanced senior unsecured long-term debt rating as determined 
by Moody’s Investor Service and Standard & Poor’s Rating Service, the rates of interest charged on the term loan are 1.00% to 
1.75%, above the adjusted 1-Month LIBOR rate. On December 21, 2018, the Company borrowed $ 300.0 million under the Term Loan 
Credit Agreement and used $250.0 million of the proceeds to reduce indebtedness under the Company’s Amended and Restated 
Credit Agreement, dated June 28, 2017, with the lenders named therein, JPMorgan Chase Bank, N.A., as administrative agent, and 
certain other banks as co-syndication agents and co-documentation agents (the “Revolving Credit Facility”). As of December 31, 
2018, there was an outstanding debt balance issued under the term loan of the Term Loan Credit Agreement of $300.0 million. Per 
the terms of the Term Loan Credit Agreement, a scheduled principal payment of $3.8 million is due March 31, 2019.

The Master Agreement, Amended and Restated Credit Agreement and the Term Loan Credit Agreement require the 
Company to maintain certain financial ratios and comply with certain other covenants. The Company was in compliance with 
all such covenants as of December 31, 2018 and 2017.

The 30-day Adjusted LIBOR Rate for the term loan and Revolving Credit Facility of the Amended and Restated Credit 
Agreement and Term Loan Credit Agreement as of December 31, 2018 was 2.563%, 2.288%, and 2.500%, respectively.

Interest paid in 2018, 2017 and 2016 was $38.0 million, $36.2 million, and $37.7 million, respectively.

At December 31, 2018, maturities of long-term debt were $50.0 million in 2019, $55.0 million in 2020, $70.0 million in 2021, 
$630.0 million in 2022, $210.0 million in 2023 and $500.0 million in 2024.

NOTE 10. Income Taxes

On December 22, 2017, the U.S. government enacted the Tax Cuts and Jobs Act of 2017 (the “Tax Reform Act”). The Tax 
Reform Act makes changes to the U.S. tax code that affected our income tax rate in 2017. The Tax Reform Act reduces the 
U.S. federal corporate income tax rate from 35.0% to 21.0% and requires companies to pay a one-time transition tax on 
certain unrepatriated earnings from foreign subsidiaries. The Tax Reform Act also establishes new tax laws that became 
effective January 1, 2018.

ASC 740 requires a company to record the effects of a tax law change in the period of enactment, however, shortly after the 
enactment of the Tax Reform Act, the SEC staff issued SAB 118, which allows a company to record a provisional amount when 
it does not have the necessary information available, prepared, or analyzed in reasonable detail to complete its accounting 
for the change in the tax law. The measurement period ends when the company has obtained, prepared and analyzed the 
information necessary to finalize its accounting, but cannot extend beyond one year.

For 2017, we made a reasonable estimate of the impact of the Tax Reform Act and recorded a one-time credit in our 
2017 income tax expense of $ 120.9 million, which reflects an estimated reduction in our deferred income tax liabilities 
of $124.2 million as a result of the maximum federal rate decreasing to 21.0% from 35.0%, which was partially offset by an 
estimated increase in income tax payable in the amount of $3.3 million as a result of the transition tax on cash and cash 
equivalent balances related to untaxed accumulated earnings associated with our international operations. During 2018, 
we made a credit adjustment to the transition tax on untaxed international operations in the amount of $1.6 million. This 
adjustment was a reduction of income tax expense for 2018 as a result of updated calculations based on the Company’s tax 
filings for the 2017 year end. As of December 31, 2018, management does not expect any further changes to the amounts 
previously recorded and adjusted under SAB 118.

70

Significant components of the provision for income taxes for the years ended December 31 are as follows:

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(in thousands)

Current:

Federal

State

Foreign

Total current provision

Deferred:

Federal

State

Foreign

Tax Reform Act deferred tax revaluation

Total deferred provision

Total tax provision

2018

2017

2016

$ 77,694

$ 129,954

$ 126,145

25,096

409

21,392

929

21,110

590

103,199

152,275

147,845

8,483

6,519

6

—

18,999

2,984

—

(124,166)

15,551

2,612

—

—

15,008

(102,183)

18,163

$118,207

$ 50,092

$166,008

A reconciliation of the differences between the effective tax rate and the federal statutory tax rate for the years ended 
December 31 is as follows:

Federal statutory tax rate

State income taxes, net of federal income tax benefit

Non-deductible employee stock purchase plan expense

Non-deductible meals and entertainment

Non-deductible officers’ compensation

Tax Reform Act deferred tax revaluation and transition tax impact

Other, net

Effective tax rate

2018

2017

2016

21.0%

35.0%

35.0%

5.7

0.2

0.3

0.3

(0.3)

(1.6)

3.8

0.3

0.3

—

(26.9)

(1.4)

3.9

0.3

0.3

—

—

(0.3)

25.6%

11.1%

39.2%

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and 
liabilities for financial reporting purposes and the corresponding amounts used for income tax reporting purposes.

Significant components of the Company’s net deferred tax liabilities as of December 31 are as follows:

(in thousands)

Non-current deferred tax liabilities:

Intangible assets

Fixed assets

Impact of adoption of ASC 606 revenue recognition

Net unrealized holding (loss)/gain on available-for-sale securities

Total non-current deferred tax liabilities

Non-current deferred tax assets:

Deferred compensation

Accruals and reserves

Deferred profit-sharing contingent commissions

Net operating loss carryforwards

Valuation allowance for deferred tax assets

Total non-current deferred tax assets

Net non-current deferred tax liability

2018

2017

$ 334,200

$ 306,351

4,929

29,729

(78)

2,723

—

(6)

368,780

309,068

41,293

10,455

—

2,196

(896)

36,701

7,534

7,107

2,434

(893)

53,048

52,883

$315,732

$256,185

Income taxes paid in 2018, 2017, and 2016 were $110.6 million, $152.0 million, and $143.1 million, respectively.

71

2018 ANNUAL REPORTNOTES TO CONSOLIDATED FINANCIAL STATEMENTS

At December 31, 2018, the Company had net operating loss carryforwards of $0.1 million and $42.5 million for federal and state 
income tax reporting purposes, respectively, portions of which expire in the years 2019 through 2038. The federal carryforward 
is derived from insurance operations acquired by the Company in 2001. The state carryforward amount is derived from the 
operating results of certain subsidiaries and from the 2013 stock acquisition of Beecher Carlson Holdings, Inc.

A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows:

(in thousands)

Unrecognized tax benefits balance at January 1

Gross increases for tax positions of prior years

Gross decreases for tax positions of prior years

Settlements

Unrecognized tax benefits balance at December 31

2018

2017

$ 1,694

594

(5)

(644)

$ 750

1,070

—

(126)

2016

$ 584

412

(41)

(205)

$1,639

$1,694

$ 750

The Company recognizes interest and penalties related to uncertain tax positions in income tax expense. As of December 31, 
2018, 2017, and 2016 the Company had $197,205, $228,608, and $86,191 of accrued interest and penalties related to 
uncertain tax positions, respectively.

The total amount of unrecognized tax benefits that would affect the Company’s effective tax rate if recognized was $1.6 
million as of December 31, 2018, $ 1.7 million as of December 31, 2017 and $0.8 million as of December 31, 2016. The 
Company does not expect its unrecognized tax benefits to change significantly over the next 12 months.

As a result of a 2006 Internal Revenue Service (“IRS”) audit, the Company agreed to accrue at each December 31, for tax 
purposes only, a known amount of profit-sharing contingent commissions represented by the actual amount of profit-sharing 
contingent commissions received in the first quarter of the related year, with a true-up adjustment to the actual amount 
received by the end of the following March. Since this method for tax purposes differed from the method used for book 
purposes, it resulted in a current deferred tax asset as of December 31, 2017 and 2016. As of January 1, 2018, pursuant to 
ASU 606, Revenue Recognition, the deferred tax asset was removed and was included in the Company’s overall beginning 
retained earnings adjustment per ASC 606. The Company will now follow book treatment for accrued profit-sharing 
contingent commissions.

The Company is subject to taxation in the United States and various state jurisdictions. The Company is also subject to taxation 
in the United Kingdom. In the United States, federal returns for fiscal years 2014 through 2018 remain open and subject to 
examination by the IRS. The Company files and remits state income taxes in various states where the Company has determined 
it is required to file state income taxes. The Company’s filings with those states remain open for audit for the fiscal years 2012 
through 2018. In the United Kingdom, the Company’s filings remain open for audit for the fiscal years 2017 and 2018.

During 2017, the Company settled the previously disclosed IRS income tax audit of The Wright Insurance Group for the short 
period ended May 1, 2014. Pursuant to the agreement in which the Company acquired The Wright Insurance Group, the 
Company was fully indemnified for all audit-related assessments.

During 2018, the Company settled the previously disclosed State of Massachusetts income tax audit for the fiscal year 2013 
through 2014. In addition, the Company is currently under audit in the states of Colorado, Illinois, Kansas, Massachusetts and 
New York for the fiscal years 2015 through 2017.

In general, it is our practice and intention to reinvest the earnings of our non-U.S. subsidiaries in those operations.

72

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 11. Employee Savings Plan

The Company has an Employee Savings Plan (401(k)) in which substantially all employees with more than 30 days of service 
are eligible to participate. Under this plan, the Company makes matching contributions of up to 4.0% of each participant’s 
annual compensation. Prior to 2014, the Company’s matching contribution was up to 2.5% of each participant’s annual 
compensation with an additional discretionary profit-sharing contribution each year, which equaled 1.5% of each eligible 
employee’s compensation. The Company’s contribution expense to the plan totaled $22.8 million in 2018, $19.6 million in 
2017, and $19.3 million in 2016.

NOTE 12. Stock-Based Compensation

Performance Stock Plan
In 1996, the Company adopted and the shareholders approved a performance stock plan, under which until the suspension 
of the plan in 2010, up to 28,800,000 Performance Stock Plan (“PSP”) shares could be granted to key employees contingent 
on the employees’ future years of service with the Company and other performance-based criteria established by the 
Compensation Committee of the Company’s Board of Directors. Before participants may take full title to Performance Stock, 
two vesting conditions must be met. Of the grants currently outstanding, specified portions satisfied the first condition for 
vesting based upon 20% incremental increases in the 20-trading-day average stock price of Brown & Brown’s common stock 
from the price on the business day prior to date of grant. Performance Stock that has satisfied the first vesting condition 
is considered “awarded shares.” Awarded shares are included as issued and outstanding common stock shares and are 
included in the calculation of basic and diluted net income per share. Dividends are paid on awarded shares and participants 
may exercise voting privileges on such shares. Awarded shares satisfy the second condition for vesting on the earlier of a 
participant’s: (i) 15 years of continuous employment with Brown & Brown from the date shares are granted to the participants 
(or, in the case of the July 2009 grant to Powell Brown, 20 years), (ii) attainment of age 64 (on a prorated basis corresponding 
to the number of years since the date of grant), or (iii) death or disability. On April 28, 2010, the PSP was suspended and any 
remaining authorized, but unissued shares, as well as any shares forfeited in the future, will be reserved for issuance under 
the 2010 Stock Incentive Plan (the “SIP”).

At December 31, 2018, 10,269,384 shares had been granted, net of forfeitures, under the PSP. As of December 31, 2018, 
1,196,092 shares had met the first condition of vesting and had been awarded, and 9,073,292 shares had satisfied both 
conditions of vesting and had been distributed to participants. Of the shares that have not vested as of December 31, 2018, 
the initial stock prices ranged from $8.16 to $12.84.

The Company uses a path-dependent lattice model to estimate the fair value of PSP grants on the grant date.

73

2018 ANNUAL REPORTNOTES TO CONSOLIDATED FINANCIAL STATEMENTS

A summary of PSP activity for the years ended December 31, 2018, 2017, and 2016 is as follows:

Outstanding at January 1, 2016

Granted

Awarded

Vested

Forfeited

Outstanding at December 31, 2016

Granted

Awarded

Vested

Forfeited

Outstanding at December 31, 2017

Granted

Awarded

Vested

Forfeited

Outstanding at December 31, 2018

Weighted-
average 
grant date 
fair value

Granted 
shares

Awarded 
shares

Shares not 
yet awarded

$ 4.52

$ —

$ —

$ 3.19

$ 5.26

$ 5.11

$ —

$ —

$ 4.81

$ 5.24

$ 5.16

$ —

$ —

$ 5.53

$ 4.92

$5.03

3,204,428

3,188,428

—

—

—

8,000

(1,012,844)

(1,012,844)

(185,034)

(177,034)

2,006,550

2,006,550

—

—

—

—

(277,602)

(277,602)

(34,472)

(34,472)

1,694,476

1,694,476

—

—

—

—

(453,860)

(453,860)

(44,524)

(44,524)

1,196,092

1,196,092

16,000

—

(8,000)

—

(8,000)

—

—

—

—

—

—

—

—

—

—

—

The total fair value of PSP grants that vested during each of the years ended December 31, 2018, 2017, and 2016 was 
$11.9 million, $6.3 million, and $18.1 million, respectively.

Stock Incentive Plan
On April 28, 2010, the shareholders of the Company, Inc. approved the Stock Incentive Plan (“SIP”) that provides for the 
granting of stock options, stock, restricted stock units, and/or stock appreciation rights to employees and directors contingent 
on criteria established by the Compensation Committee of the Company’s Board of Directors. The principal purpose of the 
SIP is to attract, incentivize and retain key employees by offering those persons an opportunity to acquire or increase a 
direct proprietary interest in the Company’s operations and future success. The SIP includes a sub-plan applicable to Decus 
Insurance Brokers Limited (“Decus”) which, is a subsidiary of Decus Holdings (U.K.) Limited. The shares of stock reserved for 
issuance under the SIP are any shares that are authorized for issuance under the PSP and not already subject to grants under 
the PSP, and that were outstanding as of April 28, 2010, the date of suspension of the PSP, together with PSP shares and 
SIP shares forfeited after that date. As of April 28, 2010, 12,093,536 shares were available for issuance under the PSP, which 
were then transferred to the SIP. In addition, in May 2016 and May 2017 our shareholders approved amendments to the SIP to 
increase the shares available for issuance by an additional 2,400,000 and 2,600,000, respectively.

The Company has granted stock to our employees in the form of Restricted Stock Awards and Performance Stock Awards 
under the SIP. To date, a substantial majority of stock grants to employees under the SIP vest in five to ten years. The 
Performance Stock Awards are subject to the achievement of certain performance criteria by grantees, which may include 
growth in a defined book of business, Organic Revenue growth and operating profit growth of a profit center, Organic 
Revenue growth of the Company and consolidated EPS growth at certain levels of the Company. The performance 
measurement period ranges from three to five years. Beginning in 2016, certain Performance Stock Awards have a payout 
range between 0% to 200% depending on the achievement against the stated performance target. Prior to 2016, the majority 
of the grants had a binary performance measurement criteria that only allowed for 0% or 100% payout.

Non-employee members of the Board of Directors received shares annually issued pursuant to the SIP as part of their annual 
compensation. A total of 33,720 shares were issued in January 2016, 22,700 shares were issued in January 2017, and 26,620 
shares were issued in January 2018.

74

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The Company uses the closing stock price on the day prior to the grant date to determine the fair value of SIP grants 
and then applies an estimated forfeiture factor to estimate the annual expense. Additionally, the Company uses the 
path-dependent lattice model to estimate the fair value of grants with PSP-type vesting conditions as of the grant date. SIP 
shares that satisfied the first vesting condition for PSP-type grants or the established performance criteria are considered 
awarded shares. Awarded shares are included as issued and outstanding common stock shares and are included in the 
calculation of basic and diluted net income per share.

A summary of SIP activity for the years ended December 31, 2018, 2017, and 2016 is as follows:

Weighted- 
average 
grant date 
fair value

Granted 
shares

Awarded 
shares

Shares not 
yet awarded

Outstanding at January 1, 2016

$ 14.37

12,553,944

2,259,988

10,293,956

Granted

Awarded

Vested

Forfeited

$ 17.76

$ 12.46

$ 13.66

$ 12.67

1,944,198

365,306

1,578,892(1)

—

2,862,638

(2,862,638)

(333,768)

(333,768)

—

(1,908,262)

(351,576)

(1,556,686)

Outstanding at December 31, 2016

$ 14.98

12,256,112

4,802,588

7,453,524

Granted

Awarded

Vested

Forfeited

$ 20.82

$ 15.72

$ 12.61

$ 14.89

1,392,912

—

241,334

326,808

1,151,578(2)

(326,808)

(484,914)

(484,914)

—

(342,120)

(76,212)

(265,908)

Outstanding at December 31, 2017

$ 15.58

12,821,990

4,809,604

8,012,386

Granted

Awarded

Vested

Forfeited

$ 22.87

$ 15.89

$ 14.09

$ 16.37

1,577,721

454,313

1,123,408(3)

—

2,489,905

(2,489,905)

(933,916)

(933,916)

—

(2,363,420)

(224,587)

(2,138,833)

Outstanding at December 31, 2018

$16.69

11,102,375

6,595,319

4,507,056

(1)  Of the 1,578,892 shares of performance-based restricted stock granted in 2016, the payout for 706,264 shares may be increased up to 200% of the target 
or decreased to zero, subject to the level of performance attained. The amount reflected in the table includes all restricted stock grants at a target payout 
of 100%.

(2)  Of the 1,151,578 shares of performance-based restricted stock granted in 2017, the payout for 641,652 shares may be increased up to 200% of the target 

or decreased to zero, subject to the level of performance attained. The amount reflected in the table includes all restricted stock grants at a target payout 
of 100%.

(3)  Of the 1,123,408 shares of performance-based restricted stock granted in 2018, the payout for 576,886 shares may be increased up to 200% of the target 
or decreased to zero, subject to the level of performance attained. The amount reflected in the table includes all restricted stock grants at a target payout 
of 100%.

The following table sets forth information as of December 31, 2018, 2017 and 2016, with respect to the number of time-based 
restricted shares granted and awarded, the number of performance-based restricted shares granted, and the number of 
performance-based restricted shares awarded under our Performance Stock Plan and 2010 Stock Incentive Plan:

Year

2018

2017

2016

Time-based 
restricted 
stock granted 
and awarded

454,313

241,334

365,306

Performance-
based restricted 
stock granted

Performance-
based restricted 
stock awarded

1,123,408(1)

1,151,578(2)

1,578,892(3)

2,489,905

326,808

2,870,638

(1)  Of the 1,123,408 shares of performance-based restricted stock granted in 2018, the payout for 576,886 shares may be increased up to 200% of the target 
or decreased to zero, subject to the level of performance attained. The amount reflected in the table includes all restricted stock grants at a target payout 
of 100%.

(2)  Of the 1,151,578 shares of performance-based restricted stock granted in 2017, the payout for 641,652 shares may be increased up to 200% of the target 

or decreased to zero, subject to the level of performance attained. The amount reflected in the table includes all restricted stock grants at a target payout 
of 100%.

(3)  Of the 1,578,892 shares of performance-based restricted stock granted in 2016, the payout for 706,264 shares may be increased up to 200% of the target 
or decreased to zero, subject to the level of performance attained. The amount reflected in the table includes all restricted stock grants at a target payout 
of 100%.

75

2018 ANNUAL REPORTNOTES TO CONSOLIDATED FINANCIAL STATEMENTS

At December 31, 2018, 8,697,491 shares were available for future grants. This amount is calculated assuming the maximum 
payout for all restricted stock grants.

Employee Stock Purchase Plan
The Company has a shareholder-approved Employee Stock Purchase Plan (“ESPP”) with a total of 34,000,000 authorized 
shares of which 7,316,901 were available for future subscriptions as of December 31, 2018. Employees of the Company who 
regularly work 20 hours or more per week are eligible to participate in the ESPP. Participants, through payroll deductions, 
may allot up to 10% of their compensation towards the purchase of a maximum of $25,000 worth of Company stock between 
August 1st of each year and the following July 31st (the “Subscription Period”) at a cost of 85% of the lower of the stock price 
as of the beginning or end of the Subscription Period.

The Company estimates the fair value of an ESPP share option as of the beginning of the Subscription Period as the sum 
of: (1) 15% of the quoted market price of the Company’s stock on the day prior to the beginning of the Subscription Period, 
and (2) 85% of the value of a one-year stock option on the Company stock using the Black-Scholes option-pricing model. 
The estimated fair value of an ESPP share option as of the Subscription Period beginning in August 2018 was $5.88. The 
fair values of an ESPP share option as of the Subscription Periods beginning in August 2017 and 2016, were $4.32 and 
$3.81, respectively.

For the ESPP plan years ended July 31, 2018, 2017 and 2016, the Company issued 985,601, 1,058,024 and 1,029,330 shares of 
common stock, respectively. These shares were issued at an aggregate purchase price of $18.7 million, or $18.96 per share, 
in 2018, $16.4 million, or $15.52 per share, in 2017, and $15.0 million, or $14.62 per share, in 2016.

For the five months ended December 31, 2018, 2017 and 2016 (portions of the 2018-2019, 2017-2018 and 2016-2017 plan 
years), 402,349, 435,027 and 494,046 shares of common stock (from authorized but unissued shares), respectively, were 
subscribed to by ESPP participants for proceeds of approximately $9.9 million, $8.2 million and $7.7 million, respectively.

Summary of Non-Cash Stock-Based Compensation Expense
The non-cash stock-based compensation expense for the years ended December 31 is as follows:

(in thousands)

Stock incentive plan

Employee stock purchase plan

Performance stock plan

Total

2018

2017

2016

$ 28,027

$ 24,899

$ 11,049

4,744

748

4,025

1,707

3,698

1,305

$33,519

$30,631

$16,052

Summary of Unamortized Compensation Expense
As of December 31, 2018, the Company estimates there to be $97.1 million of unamortized compensation expense related 
to all non-vested stock-based compensation arrangements granted under the Company’s stock-based compensation 
plans, based upon current projections of grant measurement against performance criteria. That expense is expected to be 
recognized over a weighted average period of 3.29 years.

76

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 13. Supplemental Disclosures of Cash 
Flow Information and Non-Cash Financing and 
Investing Activities

The Company’s cash paid during the period for interest and income taxes are summarized as follows:

(in thousands)

Cash paid during the period for:

Interest

Income taxes

Year Ended December 31,

2018

2017

2016

$ 38,032

$ 36,172

$ 37,652

$ 110,557

$ 152,024

$ 143,111

The Company’s significant non-cash investing and financing activities are summarized as follows:

(in thousands)

Other payables issued for purchased customer accounts

Estimated acquisition earn-out payables and related charges

Notes payable issued or assumed for purchased customer accounts

Notes received on the sale of fixed assets and customer accounts

Year Ended December 31,

2018

2017

2016

$

5,462

$ 11,708

$ 10,664

$ 77,378

$

$

—

52

$

$

$

6,921

—

—

$

$

$

4,463

492

22

Our Restricted Cash balance is comprised of funds held in separate premium trust accounts as required by state law or, in 
some cases, per agreement with our carrier partners. The following is a reconciliation of cash and cash equivalents inclusive 
of restricted cash as of December 31, 2018, 2017, and 2016.

(in thousands)

Table to reconcile cash and cash equivalents inclusive of restricted cash

Cash and cash equivalents

Restricted cash

Balance as of December 31,

2018

2017

2016

$ 438,961

$ 573,383

338,635

250,705

515,646

265,637

Total cash and cash equivalents inclusive of restricted cash at the end of the period

$777,596

$824,088

781,283

NOTE 14. Commitments and Contingencies

Operating Leases
The Company leases facilities and certain items of office equipment under non-cancelable operating lease arrangements 
expiring on various dates through 2042. The facility leases generally contain renewal options and escalation clauses based 
upon increases in the lessors’ operating expenses and other charges. The Company anticipates that most of these leases 
will be renewed or replaced upon expiration. At December 31, 2018, the aggregate future minimum lease payments under all 
non-cancelable lease agreements were as follows:

(in thousands)

2019

2020

2021

2022

2023

Thereafter

Total minimum future lease payments

$ 48,292

43,517

34,836

27,035

19,981

36,349

$210,010

Rental expense in 2018, 2017 and 2016 for operating leases totaled $54.6 million, $51.0 million and $49.3 million, respectively.

77

2018 ANNUAL REPORTNOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Legal Proceedings
The Company records losses for claims in excess of the limits of, or outside the coverage of, applicable insurance at the time 
and to the extent they are probable and estimable. In accordance with ASC Topic 450-Contingencies, the Company accrues 
anticipated costs of settlement, damages, losses for liability claims and, under certain conditions, costs of defense, based 
upon historical experience or to the extent specific losses are probable and estimable. Otherwise, the Company expenses 
these costs as incurred. If the best estimate of a probable loss is a range rather than a specific amount, the Company accrues 
the amount at the lower end of the range.

The Company’s accruals for legal matters that were probable and estimable were not material at December 31, 2018 and 
2017. We continue to assess certain litigation and claims to determine the amounts, if any, that management believes will be 
paid as a result of such claims and litigation and, therefore, additional losses may be accrued and paid in the future, which 
could adversely impact the Company’s operating results, cash flows and overall liquidity. The Company maintains third-party 
insurance policies to provide coverage for certain legal claims, in an effort to mitigate its overall exposure to unanticipated 
claims or adverse decisions. However, as (i) one or more of the Company’s insurance carriers could take the position that 
portions of these claims are not covered by the Company’s insurance, (ii) to the extent that payments are made to resolve 
claims and lawsuits, applicable insurance policy limits are eroded and (iii) the claims and lawsuits relating to these matters are 
continuing to develop, it is possible that future results of operations or cash flows for any particular quarterly or annual period 
could be materially affected by unfavorable resolutions of these matters. Based upon the AM Best Company ratings of these 
third-party insurers, management does not believe there is a substantial risk of an insurer’s material non-performance related 
to any current insured claims.

On the basis of current information, the availability of insurance and legal advice, in management’s opinion, the Company is 
not currently involved in any legal proceedings which, individually or in the aggregate, would have a material adverse effect 
on its financial condition, operations and/or cash flows.

NOTE 15. Quarterly Operating Results (Unaudited)

Quarterly operating results for 2018 and 2017 were as follows:

(in thousands, except per share data)

First 
Quarter

Second 
Quarter

Third 
Quarter

Fourth 
Quarter

2018

Total revenues

Total expenses

Income before income taxes

Net income

Net income per share:

Basic

Diluted

2017

Total revenues

Total expenses

Income before income taxes

Net income

Net income per share:

Basic(1)

Diluted(1)

$501,461

$473,187

$530,850

$508,748

$383,020

$372,277

$388,350

$408,137

$118,441

$100,910

$142,500

$100,611

$ 90,828

$ 73,922

$106,053

$ 73,452

$

$

0.33

0.32

$

$

0.27

0.26

$

$

0.38

0.38

$

$

0.26

0.26

$465,080

$466,305

$475,646

$474,316

$354,113

$358,303

$351,227

$367,982

$110,967

$108,002

$124,419

$106,334

$ 70,110

$ 66,102

$ 75,913

$187,505

$

$

0.25

0.25

$

$

0.24

0.23

$

$

0.27

0.27

$

$

0.68

0.66(2)

(1)  2017 reflects the 2-for-1 stock split that occurred on March 28, 2018.

(2) 

Includes $0.43 impact associated with recording impact of the Tax Reform Act.

Quarterly financial results are affected by seasonal variations. The timing of the Company’s policy renewals and acquisitions 
may cause revenues, expenses, and net income to vary significantly between quarters.

78

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 16. Segment Information

Brown & Brown’s business is divided into four reportable segments: (1) the Retail Segment, which provides a broad range of 
insurance products and services to commercial, public and quasi-public entities, and to professional and individual customers, 
(2) the National Programs Segment, which acts as an MGA, provides professional liability and related package products for 
certain professionals, a range of insurance products for individuals, flood coverage, and targeted products and services 
designated for specific industries, trade groups, governmental entities and market niches, all of which are delivered through 
nationwide networks of independent agents, and Brown & Brown retail agents, (3) the Wholesale Brokerage Segment, which 
markets and sells excess and surplus commercial and personal lines insurance, primarily through independent agents and 
brokers, as well as Brown & Brown retail agents, and (4) the Services Segment, which provides insurance-related services, 
including third-party claims administration and comprehensive medical utilization management services in both the workers’ 
compensation and all-lines liability arenas, as well as Medicare Set-aside services, Social Security disability and Medicare 
benefits advocacy services and claims adjusting services.

Brown & Brown conducts all of its operations within the United States of America, except for a wholesale brokerage operation 
based in London, England, retail operations in Bermuda and the Cayman Islands, and a national programs operation in 
Canada. These operations earned $ 15.2 million, $15.9 million, and $ 14.5 million of total revenues for the years ended 
December 31, 2018, 2017, and 2016, respectively. Long-lived assets held outside of the United States during each of these 
three years were not material.

The accounting policies of the reportable segments are the same as those described in Note 1. The Company evaluates the 
performance of its segments based upon revenues and income before income taxes. Inter-segment revenues are eliminated.

79

2018 ANNUAL REPORTNOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Summarized financial information concerning the Company’s reportable segments is shown in the following table. The “Other” 
column includes any income and expenses not allocated to reportable segments and corporate-related items, including the 
intercompany interest expense charge to the reporting segment.

Income before income taxes

$ 217,845

$ 117,375

Total assets

Capital expenditures

$5,850,045

$2,940,097

$1,283,877

$471,572

$(3,856,923)

$6,688,668

$

6,858

$

12,391

$

2,518

$ 1,525

$

18,228

$

41,520

(in thousands)

Total revenues

Investment income

Amortization

Depreciation

Interest expense

(in thousands)

Total revenues

Investment income

Amortization

Depreciation

Interest expense

(in thousands)

Total revenues

Investment income

Amortization

Depreciation

Interest expense

Year ended December 31, 2018

Retail

National 
Programs

Wholesale 
Brokerage

Services

Other

Total

$1,042,763

$ 494,463

$ 287,014

$189,246

$

$

$

$

2

44,386

5,289

35,969

$

$

$

$

506

25,954

5,486

26,181

$

$

$

$

$

165

$

205

11,391

$ 4,813

1,628

$ 1,558

5,254

$ 2,869

70,171

$ 34,508

$

$

$

$

$

$

760

$2,014,246

1,868

—

8,873

(29,693)

$

$

$

$

2,746

86,544

22,834

40,580

22,563

$ 462,462

Year ended December 31, 2017

Retail

National 
Programs

Wholesale 
Brokerage

Services

Other

Total

$ 943,460

$ 479,813

$ 271,737

$165,372

$

$

$

$

8

42,164

5,210

31,133

$

$

$

$

384

27,277

6,325

35,561

$

$

$

$

$

—

$

299

11,456

$ 4,548

1,885

$ 1,600

6,263

$ 3,522

68,844

$ 30,498

$

$

$

$

$

$

20,965

$1,881,347

935

1

7,678

(38,163)

$

$

$

$

1,626

85,446

22,698

38,316

43,803

$ 449,722

Year ended December 31, 2016

Retail

National 
Programs

Wholesale 
Brokerage

Services

Other

Total

$ 917,406

$ 448,516

$ 243,103

$156,365

$

$

$

$

37

43,447

6,191

38,216

$

$

$

$

$

628

27,920

7,868

45,738

91,762

$

$

$

$

$

4

$

283

10,801

$ 4,485

1,975

$ 1,881

3,976

$ 4,950

62,623

$ 24,338

$

$

$

$

$

$

1,239

$1,766,629

504

10

3,088

(53,399)

$

$

$

$

1,456

86,663

21,003

39,481

56,775

$ 423,499

Income before income taxes

$ 196,616

$ 109,961

Total assets

Capital expenditures

$4,255,515

$3,267,486

$1,260,239

$399,240

$(3,434,930)

$5,747,550

$

4,494

$

5,936

$

1,836

$ 1,033

$

10,893

$

24,192

Income before income taxes

$ 188,001

Total assets(1)

Capital expenditures

$3,854,393

$2,711,378

$1,108,829

$371,645

$(2,783,511)

$5,262,734

$

5,951

$

6,977

$

1,301

$

656

$

2,880

$

17,765

(1)  Total assets have been restated to reflect the adoption of ASU No. 2015-17, “Income Taxes (Topic 740) - Balance Sheet Classification of Deferred Taxes” (“ASU 

2015-17”). 

80

 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 17. Reinsurance

Although the reinsurers are liable to the Company for amounts reinsured, our subsidiary, WNFIC remains primarily liable to its 
policyholders for the full amount of the policies written whether or not the reinsurers meet their obligations to the Company 
when they become due. The effects of reinsurance on premiums written and earned at December 31 are as follows:

(in thousands)

Direct premiums

Assumed premiums

Ceded premiums

Net premiums

2018

2017

Written

Earned

Written

Earned

$619,223

$602,320

$604,623

$592,267

—

—

—

—

619,206

602,303

604,610

592,254

$

17

$

17

$

13

$

13

All premiums written by WNFIC under the National Flood Insurance Program are 100% ceded to FEMA, for which WNFIC 
received a 30.9% expense allowance from January 1, 2018 through September 30, 2018. From October 1, 2018 through 
December 31, 2018 WNFIC received a 30.0% expense allowance. As of December 31, 2018 and 2017, the Company ceded 
$617.2 million and $602.9 million of written premiums, respectively.

Effective April 1, 2014, WNFIC is also a party to a quota share agreement whereby it cedes 100% of its gross private excess 
flood premiums, excluding fees, to Arch Reinsurance Company and receives a 30.5% commission. WNFIC ceded $2.0 million 
and $1.7 million for the years ended December 31, 2018 and 2017. As of December 31, 2018, WNFIC had $2.3 million in paid 
excess flood losses, $99,349 in loss adjustment expenses, case reserves of $0 and incurred but not reported of $0.1 million.

WNFIC also ceded 100%, of the Homeowners, Private Passenger Auto Liability, and Other Liability Occurrence to Stillwater 
Insurance Company, formerly known as Fidelity National Insurance Company. This business is in runoff. Therefore, only loss 
data still exists on this business. As of December 31, 2018, no ceded unpaid losses and loss adjustment expenses or incurred 
but not reported balance for Homeowners, Private Passenger Auto Liability, and Other Liability Occurrence.

As of December 31, 2018, the Consolidated Balance Sheet contained Reinsurance recoverable of $65.4 million and Prepaid 
reinsurance premiums of $337.9 million. As of December 31, 2017, the Consolidated Balance Sheet contained reinsurance 
recoverable of $477.8 million and prepaid reinsurance premiums of $321.0 million. There was $0.2 million net activity in the 
reserve for losses and loss adjustment expense for the year ended December 31, 2018, and $1.1 million net activity in the 
reserve for losses and loss adjustment expense for the year ended December 31, 2017, as WNFIC’s direct premiums written 
were 100% ceded to two reinsurers. The balance of the reserve for losses and loss adjustment expense, excluding related 
reinsurance recoverables was $65.4 million as of December 31, 2018 and $477.8 million as of December 31, 2017.

NOTE 18. Statutory Financial Information

WNFIC maintains capital in excess of minimum statutory amount of $7.5 million as required by regulatory authorities. The 
statutory capital and surplus of WNFIC was $19.4 million as of December 31, 2018 and $28.7 million as of December 31, 2017. 
As of December 31, 2018 and 2017, WNFIC generated statutory net income of $4.5 million and $4.8 million, respectively.

NOTE 19. Subsidiary Dividend Restrictions

Under the insurance regulations of Texas, where WNFIC in incorporated, the maximum amount of ordinary dividends that 
WNFIC can pay to shareholders in a rolling twelve month period is limited to the greater of 10% of statutory adjusted capital 
and surplus as shown on WNFIC’s last annual statement on file with the superintendent of the Texas Department of Insurance 
or 100% of adjusted net income. There was no dividend payout in 2018 and the maximum dividend payout that may be made 
in 2019 without prior approval is $4.5 million.

81

2018 ANNUAL REPORTNOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 20. Shareholders’ Equity

On July 18, 2014, the Company’s Board of Directors authorized the repurchase of up to $200.0 million of its shares of 
common stock, and on July 20, 2015, the Company’s Board of Directors authorized the repurchase of up to an additional 
$400.0 million of the Company’s outstanding common stock. Under the authorization from the Company’s Board of Directors, 
shares may be purchased from time to time, at the Company’s discretion and subject to the availability of stock, market 
conditions, the trading price of the stock, alternative uses for capital, the Company’s financial performance and other potential 
factors. These purchases may be carried out through open market purchases, block trades, accelerated share repurchase 
plans of up to $100.0 million each (unless otherwise approved by the Board of Directors), negotiated private transactions or 
pursuant to any trading plan that may be adopted in accordance with Rule 10b5-1 of the Securities Exchange Act of 1934.

On March 28, 2018, we effected a 2-for-1 stock split (the “Stock Split”). As a result of the Stock Split, every share of common 
stock outstanding as of close of business on March 14, 2018 received an additional share of common stock, increasing the 
number of outstanding shares of common stock from approximately 138 million shares to approximately 276 million shares. 
The number of authorized shares of our common stock increased from 280 million shares to 560 million shares. No fractional 
shares were issued in connection with the Stock Split. Par value of the Company’s common stock was unchanged as a result 
of the Stock Split remaining at $0.10 per share. The number of shares of common stock reserved or subject to outstanding 
grants, the exercise or purchase prices applicable to such outstanding grants and subscriptions, and certain grant limitations 
under our 1990 Employee Stock Purchase Plan, Performance Stock Plan and 2010 Stock Incentive Plan were adjusted as a 
result of the Stock Split, as required under the terms of those plans. Treasury shares were not adjusted for the Stock Split. 
All other shares and per share data included within this Annual Report on Form 10-K, including our Consolidated Financial 
Statements and related footnotes, have been adjusted to account for the effect of the Stock Split.

On December 12, 2018, the Company entered into accelerated share repurchase agreement ("ASR") with an investment 
bank to purchase an aggregate $100.0 million of the Company’s common stock. As part of the ASR, the Company received 
an initial share delivery of 2,910,150 shares of the Company’s common stock with a fair market value of $80.0 million. Upon 
maturity of the program, the Company will receive the remaining balance of $20.0 million at settlement.

During 2014, the Company repurchased 2,384,760 shares at an average price per share of $31.46 for a total cost of 
$75.0 million under the original share repurchase authorization from the Board of Directors on July 18, 2014. During 2015, 
the Company repurchased 5,408,819 shares at an average price per share of $32.35 for a total cost of $175.0 million under 
the current share repurchase authorization, while exhausting the previous authorization of $200.0 million from the Board 
of Directors in 2014. During 2016, the Company repurchased 209,618 shares at an average price per share of $36.53 for a 
total cost of $7.7 million under the current share repurchase authorization. During 2017, the Company repurchased 2,883,349 
shares at an average price of $48.51 for a total cost of $139.9 million under the current share repurchase authorization. At 
December 31, 2018, the remaining amount authorized by our Board of Directors for share repurchases was $147.5 million. 
Under the authorized repurchase programs, the Company has repurchased a total of approximately 13.8 million shares for an 
aggregate cost of approximately $477.5 million between 2014 and 2017. The aforementioned share amounts have not been 
adjusted for the March 28, 2018 Stock Split, as treasury shares did not participate in this stock split transaction.

82

GAAP RECONCILIATION 

INCOME BEFORE INCOME TAXES TO EBITDAC(1) AND INCOME BEFORE INCOME TAXES MARGIN(2) TO EBITDAC MARGIN(3)

Total

Total revenues

2018

2017

2016

2015

2014

2013

2,014,246

1,881,347

1,766,629

1,660,509

1,575,796

1,363,279

Income before income taxes

462,462

449,722

423,499

402,559

339,749

357,609

Income before income taxes margin(2)

23.0%

23.9%

24.0%

24.2%

21.6%

26.2%

Amortization

Depreciation

Interest

86,544

22,834

40,580

85,446

22,698

38,316

86,663

21,003

39,481

87,421

20,890

39,248

82,941

20,895

28,408

67,932

17,485

16,440

Change in estimated acquisition 
earn-out payables

EBITDAC(1)

EBITDAC margin(3)

2,969

9,200

9,185

3,003

9,938

2,533

615,389

605,382

579,831

553,121

481,931

461,999

30.6%

32.2%

32.8%

33.3%

30.6%

33.9%

(1) 

(2) 

(3) 

“EBITDAC,” a non-GAAP measure, is defined as income before interest, income taxes, depreciation, amortization and the change in estimated acquisition 
earn-out payables.

“Income before income taxes margin” is defined as income before income taxes divided by total revenues.

“EBITDAC margin,” a non-GAAP measure, is defined as EBITDAC divided by total revenues.

83

2018 ANNUAL REPORTREPORT OF INDEPENDENT REGISTERED 
PUBLIC ACCOUNTING FIRM

To the Shareholders and the Board of Directors of Brown & Brown, Inc.

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Brown & Brown, Inc. and subsidiaries (the "Company") 
as of December 31, 2018 and 2017, the related consolidated statements of income, shareholders' equity, and cash flows, 
for each of the three years in the period ended December 31, 2018, and the related notes (collectively referred to as the 
"financial statements"). In our opinion, the financial statements present fairly, in all material respects, the financial position 
of the Company as of December 31, 2018 and 2017, and the results of its operations and its cash flows for each of the 
three years in the period ended December 31, 2018, in conformity with accounting principles generally accepted in the 
United States of America. 

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company's internal control over financial reporting as of December 31, 2018, based on criteria established 
in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission and our report dated February 25, 2019, expressed an unqualified opinion on the Company's internal control 
over financial reporting.

Adoption of New Accounting Standards

As discussed in Note 1 to the consolidated financial statements, the Company has changed its method of accounting 
for revenue from contracts with customers on January 1, 2018, on a modified retrospective basis due to the adoption of 
Financial Accounting Standards Board Accounting Standards Codification 606, Revenue from Contracts with Customers, and 
related amendments.

Basis for Opinion

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion 
on the Company's financial statements based on our audits. We are a public accounting firm registered with the PCAOB and 
are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the 
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether 
due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial 
statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included 
examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also 
included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the 
overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

Certified Public Accountants

Tampa, Florida 
February 25, 2019

We have served as the Company’s auditor since 2002.

84

 
REPORT OF INDEPENDENT REGISTERED 
PUBLIC ACCOUNTING FIRM

To the Shareholders and the Board of Directors of Brown & Brown, Inc.

Opinion on Internal Control over Financial Reporting

We have audited the internal control over financial reporting of Brown & Brown, Inc. and subsidiaries (the “Company”) 
as of December 31, 2018, based on criteria established in Internal Control - Integrated Framework (2013) issued by the 
Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the Company maintained, in 
all material respects, effective internal control over financial reporting as of December 31, 2018, based on criteria established 
in Internal Control - Integrated Framework (2013) issued by COSO.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated financial statements as of and for the year ended December 31, 2018, of the Company and our 
report dated February 25, 2019, expressed an unqualified opinion on those financial statements and included an explanatory 
paragraph regarding the Company’s adoption of Financial Accounting Standards Board Accounting Standards Codification 
606, Revenue from Contracts with Customers, and related amendments.

As described in Management’s Annual Report on Internal Control Over Financial Reporting, management excluded from its 
assessment the internal control over financial reporting at the Automotive Development Group, LLC, Servco Pacific Inc., Health 
Special Risk, Inc., Professional Disability Associates, LLC, Finance & Insurance Resources Inc., Rodman Insurance Agency, Inc., 
The Hays Group, Inc. et al, and Dealer Associates, Inc. which were acquired in 2018 and whose financial statements constitute 
approximately 0.01 percent and 17.55 percent of net and total assets, respectively, 3.18 percent of revenues, and 0.36 percent of 
net income of the consolidated financial statement amounts as of and for the year ended December 31, 2018. Accordingly, our 
audit did not include the internal control over financial reporting of these acquired entities.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s 
Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal 
control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the 
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in 
all material respects.

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material 
weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed 
risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit 
provides a reasonable basis for our opinion.

85

2018 ANNUAL REPORTDefinition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to 
permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Certified Public Accountants

Tampa, Florida 
February 25, 2019

86

MANAGEMENT’S REPORT ON INTERNAL 
CONTROL OVER FINANCIAL REPORTING

The management of Brown & Brown, Inc. and its subsidiaries (“Brown & Brown”) is responsible for establishing and 
maintaining adequate internal control over financial reporting, as such term is defined in Securities Exchange Act Rule 
13a-15(f). Under the supervision and with the participation of management, including Brown & Brown’s principal executive 
officer and principal financial officer, Brown & Brown conducted an evaluation of the effectiveness of internal control over 
financial reporting based upon the framework in Internal Control-Integrated Framework (2013) issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (“COSO”).

In conducting Brown & Brown’s evaluation of the effectiveness of its internal control over financial reporting, Brown & Brown 
has excluded the following acquisitions completed by Brown & Brown during 2018: the Automotive Development Group, 
LLC, Servco Pacific Inc., Health Special Risk, Inc., Professional Disability Associates, LLC, Finance & Insurance Resources 
Inc., Rodman Insurance Agency, Inc., The Hays Group, Inc. et al, and Dealer Associates, Inc. (collectively the “2018 Excluded 
Acquisitions”), which were acquired during 2018 and whose financial statements constitute approximately 0.01% and 17.55% 
of net and total assets, respectively, 3.18% of revenues, and 0.36% of net income of the consolidated financial statement 
amounts as of and for the year ended December 31, 2018. Refer to Note 3 to the Consolidated Financial Statements for 
further discussion of these acquisitions and their impact on Brown & Brown’s Consolidated Financial Statements.

Based upon Brown & Brown’s evaluation under the framework in Internal Control-Integrated Framework (2013) issued by 
the Committee of Sponsoring Organizations of the Treadway Commission, management concluded that internal control 
over financial reporting was effective as of December 31, 2018. Management’s internal control over financial reporting as of 
December 31, 2018 has been audited by Deloitte & Touche LLP, an independent registered public accounting firm, as stated 
in their report which is included herein.

Brown & Brown, Inc. 
Daytona Beach, Florida 
February 25, 2019

J. Powell Brown

Chief Executive Officer

R. Andrew Watts

Executive Vice President, Chief Financial Officer 
and Treasurer

87

2018 ANNUAL REPORTPERFORMANCE GRAPH

The following graph is a comparison of five-year cumulative total shareholder returns for our common stock as compared 
with the cumulative total shareholder return for the NYSE Composite Index, and a group of peer insurance broker and 
agency companies (Aon plc, Arthur J. Gallagher & Co, Marsh & McLennan Companies, and Willis Towers Watson Public 
Limited Company). The returns of each company have been weighted according to such companies’ respective stock market 
capitalizations as of December 31, 2013 for the purposes of arriving at a peer group average. The total return calculations are 
based upon an assumed $100 investment on December 31, 2013, with all dividends reinvested.

Brown & Brown, Inc.

NYSE Composite

Peer Group

12/13

12/14

12/15

12/16

12/17

12/18

100.00

106.25

105.10

149.02

173.08

187.43

100.00

106.87

102.62

115.02

136.76

124.72

100.00

110.37

109.91

129.81

160.21

172.33

Comparison Of 5 Year Cumulative Total Return* 
Among Brown & Brown, Inc., the NYSE Composite Index, and a PeerGroup

$200.00

$180.00

$160.00

$140.00

$120.00

$100.00

$80.00

$60.00

$40.00

$20.00

$0.00

12/13

12/14

12/15

12/16

12/17

12/18

Brown & Brown, Inc. 

NYSE Composite 

Peer Group

* 

$100 invested on 12/31/13 in stock or index, including reinvestment of dividends. 
Fiscal year ending December 31

88

SHAREHOLDER INFORMATION

Corporate Offices 
220 South Ridgewood Avenue  
Daytona Beach, Florida 32114  
(386) 252-9601

Outside Counsel 
Holland & Knight LLP 
200 South Orange Avenue Suite 2600 
Orlando, Florida 32801

Corporate Information and Shareholder Services 
The Company has included, as Exhibits 31.1 and 31.2, 
and 32.1 and 32.2 to its Annual Report on Form 10-K for 
fiscal year 2018, filed with the Securities and Exchange 
Commission, certificates of the Chief Executive Officer and 
the Chief Financial Officer of the Company certifying the 
Company’s public disclosure is accurate and complete 
and that they have established and maintained adequate 
internal controls. The Company has also submitted to 
the New York Stock Exchange a certificate from its Chief 
Executive Officer certifying that he is not aware of any 
violation by the Company of New York Stock Exchange 
corporate governance listing standards. 

A copy of the Company’s 2018 Annual Report on 
Form 10-K will be furnished without charge to any 
shareholder who directs a request in writing to: 

Corporate Secretary 
Brown & Brown, Inc. 
220 South Ridgewood Avenue 
Daytona Beach, Florida 32114

A reasonable charge will be made for copies 
of the exhibits to the Form 10-K.

Annual Meeting 
The Annual Meeting of Shareholders of  
Brown & Brown, Inc. will be held:

May 1, 2019  
9:00 a.m. (EDT)  
Hard Rock Hotel Daytona Beach 
918 North Atlantic Avenue 
Daytona Beach, Florida 32118

Transfer Agent and Registrar 
American Stock Transfer & Trust Company, LLC  
6201 15th Ave. 
Brooklyn, New York 11219  
(800) 937-5449 
email: info@amstock.com 
www.amstock.com

Independent Registered Public Accounting Firm 
Deloitte & Touche LLP 
201 North Franklin Street 
Suite 3600 
Tampa, FL 33602

Stock Listing 
The New York Stock Exchange Symbol: BRO 
On February 21, 2019, there were 279,701,832 shares of 
our common stock outstanding, held by approximately 1,311 
shareholders of record.

Market Price of Common Stock

2018

Stock Price Range

High 

Low

Cash Dividends  
per Common Share

First Quarter

26.91

24.71

Second Quarter

28.64

24.34

Third Quarter

31.55

27.53

Fourth Quarter

29.83

25.72

2017

First Quarter

22.89

20.84

Second Quarter

22.29

20.55

Third Quarter

24.49

21.15

Fourth Quarter

26.21

24.04

0.08

0.08

0.08

0.08

0.07

0.07

0.07

0.08

Additional Information 
Information concerning the services of Brown & Brown, Inc., 
as well as access to current financial releases, is 
available on the Internet. Brown & Brown’s address 
is www.bbinsurance.com. 

TEN-YEAR STATISTICAL SUMMARY

(in thousands, except per share data,  
percentages and Other Information)

Revenues

Commissions & fees

Investment income

Other income, net

Total revenues

Expenses

Compensation and benefits

Other operating expenses

(Gain) Loss on discontinued operations

Amortization expense

Depreciation expense

Interest expense

Change in estimated earn-out payables

Total expenses

Income before income taxes 

Income taxes

Net income

Compensation and benefits as % of total revenue

Operating expenses as % of total revenue

Earnings per Share Information

Net income per share–diluted

Weighted average number of shares outstanding–diluted 

Dividends paid per share 

Year-End Financial Position

Total assets

Long-term debt less unamortized discount and debt issuance costs

Total shareholders' equity

Total shares outstanding

Other Information

Year ended December 31, 2018

2018 

2017 

2016 

2015 

2014 

2013 

2012 

2011 

2010 

2009 

$ 2,009,857

$ 1,857,270

$ 1,762,787

$ 1,656,951

$ 1,567,460

$ 1,355,503

$ 1,189,081

$ 1,005,962

$ 966,917

$ 964,863

2,746

1,643

1,626

22,451

1,456

2,386

1,004

2,554

747

7,589

638

7,138

797

10,154

1,267

6,313

1,326

5,249

1,161

1,853

2,014,246

1,881,347

1,766,629

1,660,509

1,575,796

1,363,279

1,200,032

1,013,542

973,492

967,877

1,068,914

332,118

(2,175)

86,544

22,834

40,580

2,969

1,551,784

462,462

118,207

994,652

283,470

(2,157)

85,446

22,698

38,316

9,200

925,217

262,872

(1,291)

86,663

21,003

39,481

9,185

856,952

251,055

(619)

87,421

20,890

39,248

3,003

811,112

235,328

47,425

82,941

20,895

28,408

9,938

1,431,625

1,343,130

1,257,950

1,236,047

1,005,670

449,722

50,092

423,499

166,008

402,559

159,241

339,749

132,853

705,603

195,677

—

67,932

17,485

16,440

2,533

357,609

140,497

624,371

174,389

—

63,573

15,373

16,097

1,418

895,221

304,811

120,766

519,869

144,079

—

54,755

12,392

14,132

(2,206)

743,021

270,521

106,526

494,665

135,851

—

51,442

12,639

14,471

(1,674)

707,394

266,098

104,346

492,038

143,389

—

49,857

13,240

14,599

—

713,123

254,754

101,460

$ 344,255

$ 399,630

$ 257,491

$ 243,318

$ 206,896

$ 217,112

$ 184,045

$ 163,995

$ 161,752

$ 153,294

53.1%

16.5%

52.9%

15.1%

52.4%

14.9%

51.6%

15.1%

51.5%

14.9%

51.8%

14.4%

52.0%

14.5%

51.3%

14.2%

50.8%

14.0%

50.8%

14.8%

$

$

1.22

275,521

0.3050

$ 6,688,668

$ 1,456,990

$ 3,000,568

279,583

$

$

1.40

277,586

0.2775

$

$

0.91

275,608

0.2513

$

$

0.85

$

0.71

280,224

285,782

0.2250

$

0.2050

$

$

0.74

285,248

0.1850

$

$

0.63

284,020

0.1725

$

$

0.57

280,528

0.1625

$

$

0.56

278,636

0.1563

$

$

0.54

275,014

0.1513

$ 5,747,550

$ 5,262,734

$ 4,979,844

$ 4,931,027

$ 3,620,232

$ 3,103,650

$ 2,587,148

$2,380,738

$2,212,435

$ 856,141

$ 1,018,372

$ 1,071,618

$ 1,142,948(1)

$ 379,171

$ 449,136

$ 250,033

$ 250,067

$ 250,209

$ 2,582,699

$ 2,360,211

$ 2,149,776

$ 2,113,745

$ 2,007,141

$ 1,807,333

$ 1,643,963

$1,506,344

$1,369,874

276,210

280,208

277,970

286,972

290,838

287,756

286,704

285,590

284,152

Number of full-time equivalent employees at year-end

9,590

8,491

8,297

7,807

7,591

6,992

6,438

5,557

5,286

5,206

Total revenues per average number of employees(2)

$ 222,809

$ 224,137

$ 219,403

$ 215,686

$ 216,114

$ 203,020

$ 191,729(3)

$ 186,949

$ 185,568

$ 182,549

Stock price at year-end

Stock price at year-end

Stock price earnings multiple at year-end(4)

Return on beginning shareholders' equity(5)

$

27.56

$

25.73

$

22.43

$

16.05

$

16.45

$

15.70

$

12.73

$

11.32

$

11.97

$

22.6

13 %

18.3

17 %

24.6

12 %

18.9

12 %

23.3

10 %

21.1

12 %

20.2

11 %

20.0

11 %

21.4

12 %

8.99

16.6

12 %

(1)  Represents the incremental new debt associated with the acquisition of Wright and evolution of our capital structure. Please refer to Part I, Item 7 

“Management’s Discussion and Analysis of Financial Condition and Results of Operations” and Note 8 “Long-Term Debt” for more details.

(2)  Represents total revenues divided by the average of the number of full-time equivalent employees at the beginning of the year and the number of full-time 

equivalent employees at the end of the year.

(3)  Of the 881 increase in the number of full-time equivalent employees from 2011 to 2012, 523 employees related to the January 9, 2012 acquisition of 

Arrowhead, and therefore, are considered to be full-time equivalent as of January 1, 2012. Thus, the average number of full-time equivalent employees for 
2012 is considered to be 6,259.

(in thousands, except per share data,  

percentages and Other Information)

Revenues

Commissions & fees

Investment income

Other income, net

Total revenues

Expenses

Compensation and benefits

Other operating expenses

(Gain) Loss on discontinued operations

Amortization expense

Depreciation expense

Interest expense

Change in estimated earn-out payables

Total expenses

Income before income taxes 

Income taxes

Net income

Compensation and benefits as % of total revenue

Operating expenses as % of total revenue

Earnings per Share Information

Net income per share–diluted

Weighted average number of shares outstanding–diluted 

Dividends paid per share 

Year-End Financial Position

Total assets

Total shareholders' equity

Total shares outstanding

Other Information

Stock price at year-end

Stock price at year-end

Stock price earnings multiple at year-end(4)

Return on beginning shareholders' equity(5)

1,068,914

332,118

(2,175)

86,544

22,834

40,580

2,969

1,551,784

462,462

118,207

$

$

1.22

275,521

0.3050

$ 6,688,668

$ 1,456,990

$ 3,000,568

279,583

2018 

2017 

2016 

2015 

2014 

2013 

2012 

2011 

2010 

2009 

$ 2,009,857

$ 1,857,270

$ 1,762,787

$ 1,656,951

$ 1,567,460

$ 1,355,503

$ 1,189,081

$ 1,005,962

$ 966,917

$ 964,863

2,746

1,643

1,626

22,451

1,456

2,386

1,004

2,554

747

7,589

638

7,138

797

10,154

1,267

6,313

1,326

5,249

1,161

1,853

2,014,246

1,881,347

1,766,629

1,660,509

1,575,796

1,363,279

1,200,032

1,013,542

973,492

967,877

Year ended December 31, 2018

856,952

251,055

(619)

87,421

20,890

39,248

3,003

811,112

235,328

47,425

82,941

20,895

28,408

9,938

705,603

195,677

—

67,932

17,485

16,440

2,533

1,431,625

1,343,130

1,257,950

1,236,047

1,005,670

402,559

159,241

339,749

132,853

357,609

140,497

994,652

283,470

(2,157)

85,446

22,698

38,316

9,200

449,722

50,092

925,217

262,872

(1,291)

86,663

21,003

39,481

9,185

423,499

166,008

624,371

174,389

—

63,573

15,373

16,097

1,418

895,221

304,811

120,766

519,869

144,079

—

54,755

12,392

14,132

(2,206)

743,021

270,521

106,526

494,665

135,851

—

51,442

12,639

14,471

(1,674)

707,394

266,098

104,346

492,038

143,389

—

49,857

13,240

14,599

—

713,123

254,754

101,460

$ 344,255

$ 399,630

$ 257,491

$ 243,318

$ 206,896

$ 217,112

$ 184,045

$ 163,995

$ 161,752

$ 153,294

53.1%

16.5%

52.9%

15.1%

52.4%

14.9%

51.6%

15.1%

51.5%

14.9%

51.8%

14.4%

52.0%

14.5%

51.3%

14.2%

50.8%

14.0%

50.8%

14.8%

$

$

1.40

277,586

0.2775

$

$

0.91

275,608

0.2513

$

$

0.85

$

0.71

280,224

285,782

0.2250

$

0.2050

$

$

0.74

285,248

0.1850

$

$

0.63

284,020

0.1725

$

$

0.57

280,528

0.1625

$

$

0.56

278,636

0.1563

$

$

0.54

275,014

0.1513

Long-term debt less unamortized discount and debt issuance costs

$ 856,141

$ 1,018,372

$ 1,071,618

$ 1,142,948(1)

$ 379,171

$ 449,136

$ 250,033

$ 250,067

$ 250,209

$ 5,747,550

$ 5,262,734

$ 4,979,844

$ 4,931,027

$ 3,620,232

$ 3,103,650

$ 2,587,148

$2,380,738

$2,212,435

$ 2,582,699

$ 2,360,211

$ 2,149,776

$ 2,113,745

$ 2,007,141

$ 1,807,333

$ 1,643,963

$1,506,344

$1,369,874

276,210

280,208

277,970

286,972

290,838

287,756

286,704

285,590

284,152

Number of full-time equivalent employees at year-end

9,590

8,491

8,297

7,807

7,591

6,992

6,438

5,557

5,286

5,206

Total revenues per average number of employees(2)

$ 222,809

$ 224,137

$ 219,403

$ 215,686

$ 216,114

$ 203,020

$ 191,729(3)

$ 186,949

$ 185,568

$ 182,549

$

27.56

$

25.73

$

22.43

$

16.05

$

16.45

$

15.70

$

12.73

$

11.32

$

11.97

$

22.6

13 %

18.3

17 %

24.6

12 %

18.9

12 %

23.3

10 %

21.1

12 %

20.2

11 %

20.0

11 %

21.4

12 %

8.99

16.6

12 %

(4)  Stock price at year-end divided by net income per share-diluted.

(5)  Represents net income divided by total shareholders’ equity as of the beginning of the year.

Weighted average number of shares outstanding-diluted has been adjusted to give effect for the two-class method

of calculating earnings per share as described in Note 1 to the Consolidated Financial Statements.

.

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