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Carrefour S.A.
Annual Report 2017

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FY2017 Annual Report · Carrefour S.A.
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 2017 Annual Report
FOR AN 
INCLUSIVE 
FOOD  
 TRANSITION

02

 Governance

03

2017 at a glance

10

Projects 
supported 

12

Four steps 
of a project 

04

Fostering healthy 
and inclusive food 
programmes

05 — Producing sustainably
06 — Transforming without wasting
07 —  Distributing and facilitating  

access to food for all

08 — Eating healthily and consuming well 
09 — Supporting the circular economy

“Meeting the challenge  
of food quality for all.” 

Food is an increasingly important factor underlying 
exclusion. In Carrefour’s fight for food transition,  
the Foundation plays a key role enabling those  
who are most vulnerable to have access to  
a healthier, more balanced and more varied diet.  
We make this commitment in all of the countries  
in which we are present. This means not only 
responding to the primary need of access to food,  
but also focusing our efforts on the nutritional  
quality of food aid offered to those most in difficulty.  
This is the meaning of the Carrefour Foundation’s 
commitment and the challenges it intends  
to meet by 2022.

Alexandre Bompard,
Chairman of the Carrefour Foundation,
Chairman and Chief Executive Officer  
of the Carrefour group

2 0 1 7   A N N U A L   R E P O R T   —   0 1

Governance

The Board of Directors
The Carrefour Foundation is administered by a seven-member Board of Directors: 
3 qualified external members, 3 members representing the Carrefour group and a staff 
representative. In 2017, the Board met 3 times to determine the strategic orientations  
of the Foundation’s activities, validate its budget and oversee its execution.  
An additional meeting took place in September 2017 to endorse the change  
in governance of the Foundation.

Alexandre Bompard 
Chairman of the Carrefour 
Foundation, Chairman  
and Chief Executive Officer  
of the Carrefour group

Pascal Clouzard
Executive 
Director France 
of the Carrefour 
group

Xavier Fontanet
Founder of Fondation 
Fontanet, former  
Chief Executive 
Officer of Essilor

Xavier Emmanuelli
Founder of 
Samusocial Paris  
and Samusocial 
International, 
former Minister  
of Social Affairs

Laurent Glépin
Executive Communication Director  
 of the Carrefour group

Jean-Michel Severino
Former CEO of the 
French Development 
Agency (AFD)

General Delegate

Laurent Vallée
General Secretary  
of the Carrefour group

Martine Saint-Cricq
Carrefour staff representative

The Foundation Team
The  day-to-day  operations  of  the  Carrefour  Foundation  involve 
the  coordination  and  implementation  of  programmes  in  France 
and  internationally.  The  Foundation  team  also  maintains  strong 
and  complementary  links  with  solidarity  teams  in  the  different 
countries where Carrefour is present.

 Sophie Fourchy-Spiesser, Head of the Carrefour Foundation
 Anyka Batista, Manager of International Programmes
 Margo Palmer, Manager of Programmes in France 

2017 at a glance

108  

hectares of land 
dedicated to organic  
or socially-engaged 
agroecological farming 
and 5.2 hectares  
of urban gardens

128

emergency aid operations 
in 40 countries since 2000
(over €14 million), including 
4 actions in 2017

€6.75 million

annual budget  
(+€1 million compared  
to 2016)

164

million meals donated  
by stores, including  
107 million in France

€6.31 million

spent, including  
€5.73 million  
allocated to projects
(91% of the total budget 
allocated to projects)

74

projects funded  
in 9 countries

17

million meals collected 
from customers

Nearly

55,500

people assisted worldwide 
(excluding food donations)

12,000

employees involved  
in solidarity actions

2 0 1 7   A N N U A L   R E P O R T   —   0 3

 
 
FOSTERING HEALTHY 
AND INCLUSIVE  
FOOD PROGRAMMES 

Food quality and accessibility are key concerns  
of the Carrefour Foundation. This is why it supports  
projects that are helping to make food transition  
a reality for all. The fight against waste is going  
digital, recycling is being integrated with food quality 
programmes, while solidarity restaurants and market  
gardens are providing work opportunities that help  
foster social inclusion. The Carrefour Foundation  
is working alongside partner associations worldwide, 
supporting actions that enable those on the margins  
of society to live with greater dignity.

  Producing 
sustainably

FRANCE

5  
hectares 
under 
permaculture

Accompanying  
8 workers  
in job creation 
schemes

Permaculture  
and new technologies
What if leaving town for a rural 
environment was the first step towards 
employment and inclusion? This is what  
La Bonne Ferme has made possible,  
by offering homeless people somewhere 
to live in a renovated old farmhouse  
as well as the opportunity to work in  
a market garden. Opened in June 2017  
in Crépy-en-Valois (Oise department),  
the garden produces fruit, vegetables, 
aromatic herbs and flowers in permaculture. 
While aimed at providing work 
opportunities for the unemployed, the 
project uses new technologies, including 
software applications that enable the 
market gardeners to plan ahead, manage 
purchases and monitor orders.

Producing 
sustainably 

Distributing and 
facilitating access  
to food for all

Supporting  
the circular economy

Transforming 
without wasting

Eating healthily 
and consuming well

Organic farming  
as a way back to work
The Jardins de Cocagne offer work 
opportunities for those experiencing 
social and employment difficulties, while 
supporting the development of a long-
term employment plan. The project 
focuses on organic farming and local 
production, using short marketing chains. 
Working in a garden is the first step 
towards reintegration and employment, 
enabling those who are trained to find 
their place in society again. The Carrefour 
Foundation supports this innovative 
programme through 25 solidarity food 
canneries, 2 urban farming projects and 
3 micro-farms.

FRANCE

94 
hectares
of land dedicated 
to organic 
solidarity farms

Support for  
a network of
107
job-creation 
gardens

2 0 1 7   A N N U A L   R E P O R T   —   0 5

  Transforming  
without wasting

  Distributing and facilitating 
access to food for all

Food aid goes digital 
with ifoodbank
Thanks to new technologies, logistics and 
distribution channels are becoming even 
more efficient, further improving access 
for all to decent, healthy, high quality 
food. This is the case in Taiwan, where  
the Federation of Food Banks was  
set up on December 30, 2016 with  
support from the Carrefour Foundation 
and dedicated local teams. In order to 
help collect and distribute food products,  
the Federation has developed a digital 
platform called “ifoodbank”. With just a 
few clicks, stores can donate their unsold  
and surplus food to one of the member 
associations situated within a radius  
of a few kilometres.

TAIWAN

Federation of 
a network of
60
partners

15.4 
tonnes
of food  
collected during 
the annual 
international 
campaign

“Safe and Sound”  
Delicious, local, ecological, sustainable gourmet no-waste recipes.

A new life  
for unsold food
The Élixir association employs 21 people 
with disabilities in the Gironde department 
to turn unsold fruit and vegetables into 
compotes, purées, soups and jams.  
Ripe fruit and vegetables are collected 
from farms, wholesalers, supermarkets, 
hypermarkets and markets, and then 
processed to be composted or cooked. 
The cooked foods are then donated to 
charity associations, served by restaurants 

or sold in stores. The programme fits 
perfectly with the Foundation’s core 
activities, linking employment for those 
out of work, the fight against waste  
and regional action. This solidarity 
cannery reduces fruit and vegetable  
waste by 7% in the department,  
or 1 to 5 tons of food a day.

FRANCE

600  
tonnes
of food 
processed  
per year

Reduction of
7%
in wasted fruit 
and vegetables  
in the Gironde 
department

FRANCE

39  
tonnes
of emergency 
essential supplies 
delivered

Over
€300,000
collected  
for Secours 
populaire 
français  
in Carrefour 
stores

Irma, a devastating 
hurricane
On September 6, 2017, winds of over 
270 kph devastated the French islands 
of Saint-Barthélemy and Saint-Martin. 
The Carrefour Foundation quickly 
organised emergency aid and validated 
special funding up to €103,000 to transport 
and distribute essential supplies (water, 
food, toiletries and cleaning materials, tents 
and desalination equipment). In partnership 
with the Red Cross, Secours populaire and 
Carrefour stores, several collection 
campaigns were held with customers. For 
example, “Donate your small change to 
help”, made it possible to finance a new 
mobile health bus for the Saint-Martin 
branch. Since January 2018,  
it has been travelling the island, offering 
medical and social assistance (making 
rounds, providing preventative care and 
treatment) for those affected.

2 0 1 7   A N N U A L   R E P O R T   —   0 7

  Eating healthily  
and consuming well

  Supporting  
the circular economy

BRAZIL
FRANCE
ITALY

80  
tonnes
of food reused 
per year

50,000
meals served 
each year  
in 2 solidarity 
restaurants in 
France and Brazil

Gourmet menus for 
those in greatest need
The Carrefour Foundation supported the 
opening of the first Refettorio in Brazil in 
2016 with the Gastromotiva association, 
which trains young people in the food and 
catering trades. In March 2018, alongside 
the Food for Soul association, it also 
opened a new “anti-waste” solidarity 
restaurant in the crypt of the Madeleine 
church in Paris. The menus served to 
those in great difficulty are gourmet meals 
prepared by chefs using surplus or unsold 
food ingredients (100 meals prepared 
every day using 130 kg of unsold food). 
Food for Soul is an Italian non-profit 
organisation founded by chef Massimo 
Bottura to empower communities to fight 
food waste through social inclusion by 
creating supportive, pleasant and convivial 
restaurants to feed those in greatest need. 
In 2018, the association will open another 
solidarity restaurant with the Fondazione 
Made in Cloister in Naples (Italy), also 
supported by the Carrefour Foundation.

CHINA

300
nutritionists 
trained 
to combat 
malnutrition

540
children benefit 
every day

Fortified powdered  
food for undernourished 
children
Since it was created in 1981, the China 
Children and Teenagers’ Fund (CCTF) 
has been combating malnutrition and 
school absenteeism by creating day 
centres for children in difficulty. In 2017, 
three “Happy Homes” were opened, 
adding to the four that already existed. 
The association has also set up 
a programme to fight anaemia and 
malnutrition in children aged 6 to 
24 months. Every day, 540 children 
from disadvantaged households receive 
YingYangBao, a fortified food powder, 
to mix with meals. It contains proteins, 
iron, folic acid, calcium, zinc and 
vitamins, and helps prevent health 
problems related to malnutrition.

Jobs for the unemployed  
through composting
Alongside the market garden production 
of organic vegetables – which are 
distributed as baskets to subscribers – 
the Ateliere F˘ar ˘a Frontiere (AFF) 
association has developed a composting 
activity. The association recuperates 
unsold food from supermarkets and 
restaurants in Bucharest. Once processed, 
the resulting compost provides the 
association with fertilizer that is free  
of additives – ideal for organic farming.  
It is then used on the gardens and also 

offered for sale. In 2017, these two 
activities made it possible to fund 10 new 
job-creation posts in market gardening 
and composting. The Carrefour 
Foundation supported the purchase of 
equipment to mechanize the production 
of compost in order to improve its quality. 
The association’s future plans include 
starting a farm as well as organising 
educational workshops for children  
on combating food waste.

ROMANIA

277  
tonnes
of fruit and 
vegetables 
composted

1st
composting 
workshop for 
job-creation 
employees  
in the country

2 0 1 7   A N N U A L   R E P O R T   —   0 9

Projects supported

COUNTRY

ASSOCIATION

PROGRAMME DETAILS

2017 BUDGET 

COUNTRY

ASSOCIATION

PROGRAMME DETAILS

2017 BUDGET 

ARGENTINA  Asociación civil padrinos de 
alumnos y escuelas rurales 
(APAER)

 “Agua Segura” programme to enable schools in disadvantaged areas to produce potable water 
in order to combat dehydration, malnutrition and absenteeism

Carrefour Argentina

Emergency aid following the floods in La Emilia, Buenos Aires, in January 2017

Carrefour Argentina

Emergency aid following the floods in Chubut in April 2017

Don Orione – Pequeña Obra 
de la Divina Providencia 

“A kitchen for Cottolengo” programme to equip a kitchen in a care centre for people  
with disabilities

Fundación Bancos  
de Alimentos 

Fundación Conin 

Co-financing of a refrigerated vehicle for the Buenos Aires Food Bank

Creation and equipment of a mobile paediatric care unit to assist isolated families  
in rural areas 

Fundación Huerta Niño

Creation of 10 school kitchen gardens in isolated rural primary schools

Fundación Margarita 
Barrientos

Purchase of a food truck for the distribution of hot meals as part of the “Frio Cero” 
campaign, in partnership with Red Solidaria in Buenos Aires

BELGIUM

Goods to Give 

Development of a logistics and IT platform to promote non-food donations

Les Épiceries sociales 
du Brabant flamand

Co-financing of refrigeration equipment for social grocery stores in Vlaams-Brabant

Les Petits Riens

Renovation and equipment of the kitchen in a care home for disadvantaged people

BRAZIL 

Fondation Abrinq

Awareness programme on healthy and balanced nutrition with mothers and their children 
aged 0 to 5 years in João Pessoa 

Gastromotiva

Development of the Refettorio and support for the training and micro-entrepreneurship 
initiatives of disadvantaged youth

CHINA

Carrefour China

Emergency aid following floods in Hunan in July 2017

China Children and 
Teenagers’ Fund

China Children and 
Teenagers’ Fund

WWF

Creation and equipment of 4 new “Happy Homes” for neglected children

Programme to combat anaemia and malnutrition in children aged 6 to 24 months  
in rural China

Programme for the development of disadvantaged communities by training farmers  
in sustainable aquaculture

EUROPE

European Federation  
of Food Banks

Training in food processing and the management and development of a Food Bank  
to combat food waste

FRANCE

100 jours pour entreprendre

Encouraging and supporting the entrepreneurship of young people aged 18 to 26, 
particularly in the food sector – 2016 campaign

100 jours pour entreprendre

Encouraging and supporting the entrepreneurship of young people aged 18 to 26, 
particularly in the food sector – 2017 campaign

ADA France

ANGC

Aurore

Support to established professional beekeepers and those involved in projects to build up 
and maintain their bee populations

Pilot project for the development of a work-study diploma course for young unemployed 
school dropouts 

Support for the establishment of a technical platform for refugee minors 

Bergerie de Berdine

Building a new living area to allow vulnerable people to eat in dignity

Booster Saint-Jean

Setting up a urban garden for unemployed youth 

Chaire AgroParisTech

Creation of a professorship in urban agriculture, ecosystem services and urban food 

Chênelet

Development of a chain of production for socially responsible chocolate

Cuisine mode d’emploi(s)

Development and equipment of a training centre for the bakery trade in Dijon  
and the fishmonger trade in Grigny

Entreprendre pour 
la solidarité

FAGE

Farinez’vous

Fédération Française 
des Banques Alimentaires

Participation in the pilot of “zero long-term unemployed areas” and its evaluation

Programme of cookery workshops to educate students on healthier eating 

Support for action-training in the bakery, catering and fast food sectors to ensure  
a sustainable return to employment

Co-financing of 6 refrigerated vehicles and 2 cold rooms 

Fédération Française 
des Banques Alimentaires

Creation of a job-creation site with processing kitchen to transform unsold  
fruit and vegetables for food aid associations in Haute-Savoie 

Fermes d’avenir

Itinerant training in agro-ecology for the integration of refugees in France 

Fondation de la 2e chance

Financing of “helping hands” projects in the food and catering trades

Fondation des possibles 

Support to find realistic solutions for the employment and social inclusion  
of young refugees 

Fondation Maud Fontenoy

Development of an educational kit for primary schools to raise awareness  
on combating food waste 

€49,972

€35,288

€36,147

€16,926

€15,000

€241,000

€48,900

€74,415

€23,500

€36,847

€51,000

€77,600

€318,000

€35,000

€153,071

€167,000

€65,000

€22,000

€20,000

€20,000

€100,000

€30,000

€55,000

€50,000

€65,000

€100,000

€25,000

€15,771

€40,000

€20,000

€20,000

€101,300

€30,000

€80,000

€45,000

€50,000

€50,000

Gers Solidaire 

Collaboration between NGOs, institutional and public players to promote social inclusion 
and food aid 

Graines de vie 

Citizen movement to safeguard endangered ancient varieties of vegetables and fruit 

Groupe SAFO

Gustave Roussy

Halage

Kaol Kozh

Emergency aid with Carrefour Guadeloupe in Saint-Martin following the passage  
of Hurricane Irma in September 2017 

Biomedical research to decode the complex relationship between diet, microbiome  
and immunosurveillance in the fight against cancer 

Demonstrator of biodiversity regeneration and urban agriculture on an industrial 
brownfield site in Seine-Saint-Denis 

Project to create a farmers’ forum: training and action-research to develop the autonomy 
of farmers in the production of organic seeds and assistance with the technical control of 
culture cycles

La Sauvegarde du Nord

Support for a market garden production project for the unemployed on the Vanneaux farm 

Les Petites Cantines

Network of community solidarity kitchens 

Les Retoqués

Launch of snacks using rejected fruit

Meet my Mama

Noé

Office municipal de 
la jeunesse d’Outreau

Training programme for migrant women in the food and catering trades and coaching  
for a return to work 

Promotion of a socially responsible and agro-ecological transition in French territories,  
to preserve biodiversity and pollinators 

Opening a local solidarity restaurant with job-creation employees in Outreau 

Paupiette

Linking seniors with students over lunch 

Réseau Cocagne 

Development of innovation and investment support for Cocagne solidarity gardens

Réseau des écoles  
de la 2e Chance

Launch of a national call for projects related to food solidarity

Restaurants du cœur

Co-financing of 7 refrigerated vehicles and a cold room 

Restaurants du cœur

Helping to improve food aid with more professional job-creation kitchens  
in Les Restos du Cœur

Secours populaire français

Opening of an anti-waste food aid centre in Paris 

SOLAAL 

Launch of a pilot project and development of a digital application to facilitate  
agricultural donations 

Table de Cana

Support for the development of solidarity chocolate manufacturing in Gennevilliers 

Ticket for Change 

Help in the identification of innovative projects related to food solidarity 

Travail et vie

Vendredi

Implementation of an agricultural activity and composting service by job-creation 
employees in the “Ferme du Rail” project 

Pilot project for corporate skills sharing 

Wake up Café / Cuisine mode 
d’emploi(s)

Launch of certificate training (CQP) in the restaurant trades for women and men  
in custody 

JORDAN

World Food Programme

Preparation of school meals by women in difficulty for 180,000 Syrian child refugees  
in Jordan

POLAND 

Capuchin Foundation

Psychosocial support of homeless people, renovation of the reception centre kitchen 

Warsaw University  
of Life Sciences 

“ABC for Healthy Eating” programme to raise awareness on a healthy and balanced diet 

ROMANIA 

Angel Smile

Development of the “Midnight Sandwich” food aid programme for the homeless 

Ateliere F˘ar˘a Frontiere

Ateliere F˘ar˘a Frontiere

Development of the BIO&CO organic market garden for a return to employment

 “Compost Boost” project to equip the recycling and compost production pilot project  
in the BIO&CO market gardens

Hospice Fundatia Sperantei

Access to a balanced diet for disadvantaged cancer patients 

OvidiuRo

“Poftă de Carte” nutrition and training programme for 9,500 children from disadvantaged 
backgrounds 

Samusocial International 

Accompaniment, support and food aid for homeless persons and children 

Save the Children

Combating malnutrition and preventing infant mortality 

TAIWAN 

Alliance of Taiwan Foodbanks  Creation of an ifoodbank digital platform to facilitate food donations and collections 

Pingtung Coconut Association 
/ Corporation of Pingtung 
Hsien Yeh Tzu Yuan Private 
Nursing House 

Taiwan Corp. Sustainable 
Urban and Rural Care 
Association

Creation and equipment of a Food Bank, an anti-waste kitchen and a solidarity restaurant 
for disadvantaged elderly people 

Equipment of a vocational training centre dedicated to catering professions for young 
people in difficulty 

€50,000

€50,000

€76,873

€250,000

€78,979

€186,000

€26,000

€50,000

€45,000

€40,000

€100,000

€20,000

€20,000

€240,000

€50,000

€115,000

€45,300

€20,000

€50,000

€20,000

€100,000

€20,000

€40,000

€40,000

€402,534

€67,018

€308,871

€157,900

€97,000

€55,344

€90,326

€99,910

€77,500

€120,034

€49,636

€54,454

€50,608

2 0 1 7   A N N U A L   R E P O R T   —   11

Four steps  
of a project

1

2

Identification
Initiated and implemented by local associations, 
selected projects have to correspond to the missions  
of the Carrefour Foundation. Carrefour teams are  
on the constant look-out for potential projects in each  
of the countries where the Group is present. These are  
then forwarded to the Carrefour Foundation for selection. 
Every year, the Carrefour Foundation receives almost  
a thousand project proposals.

Selection
To make its selection, the Foundation consults with 
teams in the various countries to evaluate the projects, 
using a set of objective criteria: verification of the 
association’s statutes, its missions and budgeted targets,  
a detailed budget, identification of the project’s innovative 
components, etc. The applications are analysed and then 
submitted to the Foundation’s Board for approval.

3

4

Funding
For each project, the Carrefour Foundation defines the 
financial and technical support needed by the association, 
in coordination with solidarity teams in each country.  
The Board of Directors decides whether or not to support 
the various projects according to their alignment with  
the Foundation’s missions, the suitability of the initiatives 
and the resources available. An agreement is then signed 
with the association and support for the project begins.

Monitoring and assessment
The Foundation’s team and the country‘s management 
teams are then responsible for implementing the projects 
correctly and setting up regular monitoring, support and 
evaluation, free of any commercial interest. The Carrefour 
Foundation makes sure that the resources allocated 
are being properly used and that the expected outcomes 
are being achieved. This assessment enables the project’s 
impacts and benefits to be measured, and its future 
prospects considered. Depending on the project’s 
outcomes and needs, a new funding application can  
be made to continue support in the mid- or long term.

Discover our projects at www.fondation-carrefour.org
Creation: Carrefour Foundation. Design and production: 
. Photo credits: William Alix, Warsaw University of Life Sciences, Angelo Dal Bó, Clément Osé/Fermes d’avenir, 
Lucian Muntean, Nicolas Gouhier, Samusocial International, Fondation Fontanet, I&P, Elixir, Alliance of Taiwan Foodbanks, Croix-Rouge, Groupe SAFO, China Children and Teenager’s 
Fund, Vzw Half Weg, Kino Bovio, Samusocial Romania, FESBAL, Fédération française des Banques Alimentaires, Red Cross Society of China, Action contre la Faim, Carrefour library, 
all rights reserved. Paper: The Carrefour group is committed to responsible paper purchasing. The paper used for this 
report is FSC® (Forest Stewardship Council) certified. This certification confirms adherence to a series of globally 
recognised principles and forestry management criteria. The objective of FSC® is to promote environmentally 
responsible, economically viable stewardship of the world’s forests, for the benefit of society. Printing: This document 
has been printed by Handiprint, an Adapted Enterprise under French law, awarded the Imprim’Vert label and FSC® 
certified. This report is printed using 100% recycled paper.

www.fondation-carrefour.org