Chico's FAS
Annual Report 2020

Plain-text annual report

2020 Rising to the challenges. Focusing on the future. C H I C O ' S F A S I N C A N N U A L R E P O R T A company of three unique brands, each thriving in their own market space, founded by women, led by women, providing solutions that millions of women say give them confidence and joy. Chic. Artful. Designer Details. Feminine Edge. Beautiful Solutions. Effortless Style. FY20 CHS Annual Report_Template v16.indd 3 FY20 CHS Annual Report_Template v16.indd 3 4/1/21 11:13 AM 4/1/21 11:13 AM 2020 MILLIONS OF CONNECTIONS We had to be there for her and make it easy. 2 MIL+ 190 K+ 3.5 MIL+ 600 K+ Record breaking package deliveries to homes around the country. Launched order pickup in stores & curbside. Personalized in store & virtual wardrobing through STYLECONNECT®. Immersive social media engagements. Interactive MY CLOSET sessions for stay at home pick me ups. LETTER FROM THE CEO At this time last year, no one could have imagined the magnitude of the events that took place in 2020. Despite extraordinary challenges, I’m proud to say that 2020 was a year of positive change and achievement at Chico’s FAS. As the impacts of COVID-19 became apparent, Chico’s FAS took decisive actions to safeguard the health and well-being of our people and communities. We also made adjustments across the organization that enabled us to rapidly shift to temporarily being a digital-only business and fortify our financial stability. The COVID-19 challenges also made it clear we needed to fast-track our strategic shift to digital first while being customer led. Over the past several years, we have been investing in technology innovation and talent across all three of our brands. These investments paid dividends in 2020 as we were required to temporarily leapfrog into a new digital-only era. Even with stores closed, we were able to offer a personalized, simplified shopping experience and engage with customers across multiple touchpoints and platforms. We deepened our connection with customers through innovations such as our proprietary digital styling and selling tools. We also enhanced our capabilities to better leverage data from our loyalty program, which has some of the highest membership rates in retail, to create more targeted marketing that was adjusted in real-time based on trends and customer actions. The customer behavior trends that emerged and accelerated during the pandemic have permanently changed the way we live, shop and dress, and Chico’s FAS has the capabilities to succeed – and lead – in this new paradigm. Our digital business was a powerful catalyst throughout the year for sales and customer growth. Indeed, digital sales growth in 2020 increased nearly 20 percent year-over-year, led by a 72 percent increase at Soma. We expect to replicate our momentum in digital and cascade these key learnings and success of Soma across our entire portfolio, including at Chico’s and White House Black Market. Chico’s FAS today is a digital-first intimates and apparel company that is well positioned to grow. As we look ahead to the rest of 2021 and beyond, we are committed to maximizing the opportunities in each of our brands. Key elements of our strategy include: • Growing Soma to capture market share in the intimate apparel space: Today, the intimate apparel and loungewear market is a nearly $7 billion business in the U.S. and is forecasted to reach over $11 billion by 2025. Soma’s compelling position in intimates and its numerous consecutive months of comparable sales growth give us confidence that Soma is on track to take a meaningful piece of this market and become one of the largest intimate apparel brands in the country. • Strengthening our apparel brands to drive sales growth: At Chico's, we are reinvigorating growth through loyalty, community and design. At White House Black Market, we are driving consumer enthusiasm for the brand by a focus on fabric, fit and fashion that meets our customer where she is in her lifestyle today. Our products and marketing is appealing to customers, driving engagement. • Continuing our ongoing digital transformation: We have made major strategic investments in talent and technology to pivot to a digital-first company, including recently welcoming Jay Topper as Chief Digital Officer. Jay joins Chico’s FAS from FTD®, where he served as chief digital officer, and prior to that, he had roles with Vitacost (part of the Kroger Co.) and Rosetta Stone. He brings more than 20 years of digital experience and a proven track record of increasing consumer engagement and revenue. New digital innovations that Jay will oversee in 2021 include a more frictionless mobile-first shopping experience, a new loyalty program for all brands, AI-driven customer engagement, and science-driven marketing. Our digital evolution continues. • Enhancing the productivity of our real estate portfolio: Stores continue to be an important part of our omnichannel strategy because of the community they provide, and digital sales are higher in markets where we have a retail presence. However, we will continue rationalizing and tightening our real estate portfolio, reflecting our emphasis on digital and our priority on higher profitability standards. • Maintaining our operating and cost discipline: We will continue to improve our sourcing, logistics and operational processes to help drive efficiencies and speed and lower costs. Over the last year, we reduced our supplier base by 20 percent. Agents currently represent 32 percent of the business, and we expect to lower that to approximately 18 percent by 2022. I stepped into the role of CEO and President in June of 2020 knowing that Chico’s FAS has a strong foundation from which to build. Our business continues to benefit from a large and growing customer base with some of the strongest loyalty and customer tenure in the industry. Inclusivity, individuality and community are part of our DNA, and I am truly impressed by the passion, engagement and talents of the associates who define Chico’s FAS. As I reflect on fiscal 2020, I am also proud of the progress we made and of how our team worked together to deliver unique experiences for our customers and better position us to deliver enhanced value for our shareholders – even in the face of unprecedented challenges. I want to express my sincerest appreciation to our more than 12,500 associates for their exceptional efforts and the resilience and resourcefulness they demonstrate every day. I am excited by the opportunity ahead for Chico’s FAS. We have entered fiscal 2021 as a transformed, digital-first, customer led company with a strong financial profile and operating foundation that we are confident will allow us to capture market share across each of our three unique brands – Chico’s, Soma and White House Black Market. At the same time, by continuing to foster a sense of community with our customers during challenging times, we have delivered on our mission to create fashion communities that put our customer at the center of everything we do. Thank you for your continued trust and confidence in our company. Sincerely, Molly Langenstein Chief Executive Officer and President, Chico’s FAS All forward-looking information in this letter should be read with, and is qualified in its entirety by, the cautionary regarding 10-K for the year ended January 30, 2021, included elsewhere in this Annual Report. Item 7 and the risk factors contained forward-looking statements contained language Item 1A of our Form in in 2020 Rising to the challenges. Focusing on the future. Celebrating the recognition. NEWSWEEK Chicos: Best Online Shops WHBM: America's Best Customer Service (Digital) WHBM: Best Online Shops (Digital) Soma: America's Best Customer Service Soma: Best Online Shops (Digital) GOOD HOUSEKEEPING Soma: Best Overall Bralette (Enbliss® Bralette) Soma: Best Products of 2020 (Enbliss® Bralette) REAL SIMPLE Soma: Real Simple Smart Sleep Awards (Cool Nights® PJs) FORBES Chico's FAS: Best Employers for Women Chico's FAS: Best Employers for Diversity and Human Rights TOTAL RETAIL Chico's FAS: Top 5 out of 100 Omni Channel Retailer NATIONAL ASSOCIATION FOR FEMALE EXECUTIVES Chico's FAS: 2020 Top Companies for Executive Women FY20 CHS Annual Report_Template v16.indd 6 FY20 CHS Annual Report_Template v16.indd 6 4/1/21 11:13 AM 4/1/21 11:13 AM LETTER FROM THE EXECUTIVE CHAIR The year of 2020 was a year that tested apparel retailers across the globe, with an unprecedented pandemic, closing our stores and requiring us to immediately fortify financial stability. Many did not survive. We are proud to say we not only survived but are once again, back on the path we set in 2019 for growth to gain market share and create value for shareholders. We entered 2020 with significant momentum around the initiatives underway to turn around the Company’s performance. Indeed, on February 27, 2020, we announced fantastic fiscal fourth quarter results, with positive comparable sales for all three brands for the first time since 2014! Changes to merchandising strategies, inventory management and the customers' reaction across all three brands gave us great confidence in our market opportunities and the direction we were heading. Then, the pandemic struck, and sales in the apparel retail industry essentially came to a halt. Your Board and management team took important and immediate steps to ensure Chico’s FAS would successfully navigate the resulting challenges and ensure the strength of the Company; the right direction of our brands for the new world we were experiencing and firming its financial foundation. As a result, even with the industry disruption, we are exiting the pandemic well positioned to return to the momentum we saw at the start of last year and accelerate growth and profitability. Over the past year, we have transformed into a digital-first company, which has enabled us to reach customers and reinforce the loyalty and outstanding service for which our brands are known even when our stores were closed. Customer demand in the digital channel was solid and we achieved double-digit growth in digital sales during fiscal 2020. We were also pleased to reopen our boutiques in a phased approach and bring our associates back to work starting in May 2020. Driving operational efficiency and effectiveness has long been a priority for Chico’s FAS, and actions we took to address last year’s macro challenges showed our commitment to these areas. • We realized significant cost savings through substantially streamlining the organization and permanently reducing our cost structure to better support the business. This resulted in approximately $235 million of annual savings in fiscal 2020, with the expectation that certain of these cost savings initiatives will benefit future years and reflect a cultural shift in how the business is managed. • We enhanced the Company’s liquidity and financial flexibility by amending and extending our credit facility to $300 million. • We obtained meaningful rent reductions and strengthened our real estate position by further rationalizing our store base. To oversee the execution of the Company’s strategy and provide ongoing stability, in June 2020, Chico’s FAS promoted Molly Langenstein to CEO, President and a member of the Board, while I transitioned from that role to become Executive Chair of the Board. In addition, William (Bill) Simon, a member of the Board, assumed the role of Lead Independent Director. More recently, we also welcomed new perspective and additional retail expertise with the addition of Kevin Mansell, former CEO of Kohl’s Corporation, as an independent director. With Kevin’s appointment, our Board is comprised of 10 directors, eight of whom are independent. We continue to be a company led by women for women, and we remain steadfast in our commitment to promoting diversity and inclusion among our workforce and in our boutiques across North America. Chico’s FAS has achieved balanced gender representation across the organization and at our most senior levels. Women make up 50 % of the Chico’s FAS Board and 50 % of our senior leadership team. We are especially proud to have been recognized as a gender-balanced board by 50/50 Women on Boards, a leading global education and advocacy campaign driving the movement toward gender-balanced corporate boards. This makes Chico’s FAS part of the only 5% Russell 3000 index companies which have gender balanced boards. The Chico’s FAS Board believes that positive ESG practices lead to shareholder value creation. Treating our associates well leads to better customer service. Sustainable, socially conscious sourcing leads to better merchandising and brand enthusiasm. Environmental considerations lead to smarter decisions on how and where we sell our products. To that end, the Board established an ESG Committee to formalize the Board’s commitment to environmental sustainability, philanthropy, human capital and social responsibility. In addition, Chico’s FAS established an associate-led ESG Team and relaunched our associate led Inclusion and Diversity Council. In May 2020, we published our 2020 Interim Social Responsibility and Sustainability reports. We also completed our first factory sustainability audit at all our tier 1 factories, while at the same time, developing products across all three of our brands featuring ethically sourced and sustainable fabrics and components. Our efforts have been recognized and awarded. We are pleased to have been named one of the Best Employers for Diversity and Human Rights and one of America’s Best Employers for Women in 2020 by Forbes Magazine. Chico’s FAS was also included on the 2020 Corporate Equality Index published by the Human Rights Campaign for our corporate policies and practices related to LGBTQ workplace equality. These are a testament to our focus on creating an inclusive environment that celebrates individuality, influences its culture and innovates the way we work. We are always striving to do more. We recently announced our inaugural partnership with Ladies Who Launch, a nonprofit organization with a mission to celebrate and empower women entrepreneurs. Additionally, Soma’s Bra Donation program encourages customers to donate their gently worn bras to Soma, which are sorted and distributed to our charitable and recycling partners, including I Support the GirlsTM, our exclusive charity partner, and The Bra RecyclersTM, a textile recycling organization that recycles bra components to reduce the volume of bras that end up in landfills. Looking ahead, I am confident that the actions the Chico’s FAS Board and executive leadership team have taken are leading to greater success and value creation for the Company in 2021 and beyond. Thank you for your continued support of and investment in Chico’s FAS. On behalf of the Board and all of us at Chico’s FAS, we look forward to updating you throughout 2021. Sincerely, Bonnie Brooks Executive Chair of the Board, Chico’s FAS All forward-looking information in this letter should be read with, and is qualified in its entirety by, the cautionary language regarding forward-looking statements contained in Item 7 and the risk factors contained in Item 1A of our Form 10-K for the year ended January 30, 2021, included elsewhere in this Annual Report. FY20 CHS Annual Report_Template v16.indd 4 FY20 CHS Annual Report_Template v16.indd 4 4/1/21 11:13 AM 4/1/21 11:13 AM [This page intentionally left blank] UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended January 30, 2021 □ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number: 001-16435 Chico’s FAS, Inc. (Exact name of registrant as specified in charter) Florida (State or other jurisdiction of incorporation or organization) 11215 Metro Parkway, Fort Myers, Florida (Address of principal executive offices) 59-2389435 (I.R.S. Employer Identification No.) 33966 (Zip code) (239) 277-6200 (Registrant’s telephone number, including area code) Securities registered pursuant to Section 12(b) of the Act: Title of Class Common Stock, Par Value $0.01 Per Share Series A Junior Participating Preferred Stock Purchase Rights Trading Symbol(s) CHS N/A Name of Exchange on Which Registered New York Stock Exchange None Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒ No □ Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes □ No ☒ Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No □ Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No □ Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of ‘‘large accelerated filer,’’ ‘‘accelerated filer’’, ‘‘smaller reporting company’’, and ‘‘emerging growth company’’ in Rule 12b-2 of the Exchange Act. (Check one): Large accelerated filer Non-accelerated filer □ □ Accelerated filer Smaller reporting company Emerging growth company ☒ □ □ If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. □ Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒ Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes □ No ☒ State the aggregate market value of the voting and non-voting common equity held by non-affiliates of the registrant: Approximately $149,000,000 as of August 1, 2020, based upon the closing stock price on August 1, 2020 as reported by the NYSE. Indicate the number of shares outstanding of each of the registrant’s classes of common stock, as of the latest practicable date: Common Stock, par value $0.01 per share – 119,704,679 shares as of February 22, 2021. Documents incorporated by reference: Portions of the Definitive Proxy Statement for the Company’s Annual Meeting of Shareholders presently scheduled for June 24, 2021 (the ‘‘2021 Annual Meeting Proxy Statement’’) are incorporated by reference into Part III of this Annual Report on Form 10-K. CHICO’S FAS, INC. ANNUAL REPORT ON FORM 10-K FOR THE FISCAL YEAR ENDED JANUARY 30, 2021 TABLE OF CONTENTS PART I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Risk Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unresolved Staff Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Legal Proceedings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mine Safety Disclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Item 1. Item 1A. Item 1B. Item 2. Item 3. Item 4. 1 1 11 27 27 28 28 PART II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Item 5. Item 6. Item 7. Item 7A. Item 8. Item 9. Item 9A. Item 9B. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selected Financial Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Management’s Discussion and Analysis of Financial Condition and Results of Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Quantitative and Qualitative Disclosures About Market Risk . . . . . . . . . . . . . . . . . . . Financial Statements and Supplementary Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changes in and Disagreements with Accountants on Accounting and Financial Disclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Controls and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Item 10. Item 11. Item 12. PART III . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Directors, Executive Officers and Corporate Governance . . . . . . . . . . . . . . . . . . . . . . Executive Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Certain Relationships and Related Transactions, and Director Independence. . . . . . . Principal Accounting Fees and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Item 13. Item 14. PART IV. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exhibits and Financial Statement Schedules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Form 10-K Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Item 15. Item 16. 29 30 32 47 48 83 83 84 85 85 85 85 86 86 87 87 91 This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, and are subject to risks, uncertainties, and other factors which could cause actual results to differ materially from those expressed or implied by such forward-looking statements. See ‘‘Item 1A. Risk Factors.’’ PART I ITEM 1. BUSINESS Overview Chico’s FAS, Inc.1 is a Florida-based fashion company founded in 1983 on Sanibel Island, Florida. The Company reinvented the fashion retail experience by creating fashion communities anchored by service, which put the customer at the center of everything we do. As one of the leading fashion retailers in North America, Chico’s FAS is a company of three unique brands operating under the Chico’s®, White House Black Market® (‘‘WHBM’’) and Soma® brand names - each thriving in their own white space, founded by women, led by women, providing solutions that millions of women say give them confidence and joy. As of January 30, 2021, we operated 1,302 stores across 46 states, Puerto Rico and the United States (‘‘U.S.’’) Virgin Islands, and sold merchandise through 68 international franchise locations in Mexico and 2 domestic airport locations. We sometimes refer to our Chico’s and WHBM brands collectively as our ‘‘Apparel Group’’ and refer to our Soma and TellTaleTM brands collectively as ‘‘Soma.’’ Our distinct lifestyle brands typically serve the needs of fashion-savvy women 35 years and older. We earn revenue and generate cash through the sale of merchandise in our domestic retail stores, our various Company-operated e-commerce websites, our call center (which takes orders for all of our brands), through unaffiliated franchise partners and through third-party channels. We utilize an integrated, omnichannel approach to managing our business. We want our customers to experience our brands holistically and to view the various retail channels we operate as a single, integrated experience rather than as separate sales channels operating independently. This approach allows our customers to browse, purchase, return or exchange our merchandise through whatever sales channel and at whatever time is most convenient. As a result, we track total sales and comparable sales on a combined basis. We offer high quality and unique merchandise, supported by outstanding personalized customer service. While each of our brands has a distinct customer base, the overall portfolio caters to a broad age and economic demographic, with household incomes in the moderate to high income level. Our fiscal years end on the Saturday closest to January 31 and are designated by the calendar year in which the fiscal year commences. The periods presented in this Annual Report on Form 10-K are the fiscal years ended January 30, 2021 (‘‘fiscal 2020’’, ‘‘2020’’ or ‘‘current period’’), February 1, 2020 (‘‘fiscal 2019’’, ‘‘2019’’ or ‘‘prior period’’), February 2, 2019 (‘‘fiscal 2018’’ or ‘‘2018’’), February 3, 2018 (‘‘fiscal 2017’’ or ‘‘2017’’) and January 28, 2017 (‘‘fiscal 2016’’ or ‘‘2016’’). Each of these periods had 52 weeks, except for fiscal 2017, which consisted of 53 weeks. Recent Developments The Company experienced varying degrees of business disruptions during fiscal 2020 as a result of the novel strain of coronavirus (‘‘COVID-19’’) pandemic (the ‘‘COVID-19 pandemic’’ or the ‘‘pandemic’’) which had a material adverse impact on our business operations and operating results and operating cash flows during fiscal 2020. Throughout the fiscal year, the Company was able to navigate a changing retail landscape by leveraging its omnichannel capabilities. Chico’s FAS rapidly accelerated its transformation to a digital-first company, fast-tracking numerous innovation and technology investments which drove higher consumer engagement and a year-over-year digital revenue increase of 17.5%. Like many other retailers, the Company temporarily closed its stores for several weeks in spring 2020. Even though the stores have been reopened, most are continuing to operate under reduced hours, staffing, capacity and inventory levels and enhanced safety protocols, all of which are continuing to adversely affect traffic and sales. The Company took aggressive actions to mitigate the effect of the pandemic on our business by significantly reducing elements of selling, general and administrative (‘‘SG&A’’) expenses to better align operating costs with 1 As used in this report, all references to “we,” “us,” “our,” “the Company,” and “Chico’s FAS” refer to Chico’s FAS, Inc., a Florida corporation, and all of its wholly-owned subsidiaries. 1 expected sales. We partnered with landlords during fiscal 2020 to obtain rent reductions and abatements of $65 million. We also suspended our quarterly dividend commencing April 2020, reduced our planned capital expenditures primarily to address only maintenance and business essential requirements, better aligned inventory receipts with expected market demand and partnered with suppliers and vendors to extend payment terms. Due to the uncertainty over the duration and severity of the economic and operational impacts of the pandemic, the material adverse impact of the pandemic may continue into our fiscal year 2021. Exit of Canada Frontline Operations On July 30, 2020, Chico’s FAS Canada, Co., an immaterial subsidiary of the Company, filed for bankruptcy with the Ontario, Canada office of the Superintendent in Bankruptcy. This action resulted in the permanent closure of four Chico’s and six WHBM boutiques in Ontario, Canada. The permanent closure of the Canadian boutiques, which constitute all of the Company’s Canadian boutiques, was part of the Company’s ongoing cost-savings measures taken to mitigate the impact the pandemic and address the operational and financial challenges associated with operating in Canada. In connection with this effort, in the second quarter of fiscal 2020, we exited our Canada frontline operations and recorded on a net basis a non-material charge, including the realization of a cumulative foreign currency translation adjustment. Our Brands The Company’s brands, described in more detail below, are organized into three operating segments and aggregated into one reportable segment due to the similarities of the economic and operating characteristics of the brands. Chico’s Our Chico’s brand began operations in 1983 and primarily sells exclusively designed, private branded clothing focusing on women 45 and older. The style sensibility is chic and artful, and the brand is known for color and unique completer pieces, from signature jackets to jewelry and accessories that finish the look. Chico’s apparel, including the Black Label, Zenergy and Travelers collections, emphasizes an effortless, chic style, comfort and relaxed fit. Accessories and jewelry are original and designed to elevate the clothing assortment, allowing our customer to individualize her personal style. The distinctive nature of Chico’s clothing is also reflected in its sizing, which is comprised of sizes 000, 00 (size 0-2), 0 (size 4-6), 1 (size 8-10), 2 (size 12-14), 3 (size 16-18) and 4 (size 20-22). Chico’s will occasionally offer half-sizes (up to 3.5), one-size-fits-all, petite sizes, short and tall inseams, and small, medium and large sizing for some items. The relaxed fit allows us to utilize this kind of sizing and thus offer a wide selection of clothing without investing in a large number of sizes within a single style. Chico’s is vertically integrated, controlling almost all aspects of the apparel design process, including choices of pattern, print, construction, design specifications, fabric, finishes and color through in-house designers, purchased designs and independent suppliers. White House Black Market The WHBM brand began operations in 1985 and was acquired by the Company in September 2003. WHBM is dedicated to being a go-to style destination and authority on wardrobe building. WHBM primarily sells exclusively designed, private branded clothing focusing on women 35 and older. WHBM offers a modern collection to support her every lifestyle moment, selling stylish and versatile clothing and accessory items, including everyday basics and premium denim, polished casual apparel, relaxed workwear, black and white pieces, and feminine all-occasion dresses. The accessories at WHBM, such as shoes, belts, scarves, handbags and jewelry, are specifically designed to coordinate with each collection, allowing customers to easily individualize their wardrobe selections. WHBM uses American sizes in the 00-14 range (with online sizes up to 16), including petite sizing, as well as short and long inseams, and small, medium and large sizing for some items. The fit of the WHBM clothing is tailored to complement the figure of a body-conscious woman, while still remaining comfortable. WHBM is vertically integrated, controlling almost all aspects of the apparel design process, including choices of patterns, prints, construction, design specifications, fabric, finishes and color through in-house designers, purchased designs and independent suppliers. 2 Soma The Soma brand, which began operations in 2004, primarily sells exclusively designed, private branded lingerie, sleepwear and loungewear products focusing on women who want solutions that are as comfortable as they are beautiful. The Soma brand’s core franchises emphasize innovative styles that focus on fit and uncompromising comfort, including Enbliss and Vanishing Back bras, Vanishing Edge panties and Cool Nights sleepwear. Bras range in size from 32A-46H. The sleepwear and loungewear offerings range in size from extra small to extra-extra-large. The Soma team develops product offerings by working closely with a small number of independent suppliers to design proprietary products in-house and, in some cases, designs provided by its independent suppliers under labels other than the Soma brand. The TellTale brand, which was developed in 2019, primarily sells exclusively designed, private branded lingerie products focusing on sensuality and comfort. TellTale offers flattering fashion and quality intimate apparel, primarily focusing on lounge, every-day and special occasion bras, and their matching panties. Bras range in size from 32A-40DD. Our Business Strategy Our overall business strategy is focused on building a collection of distinct high-performing retail brands primarily serving the fashion needs of women 35 and older. In June 2020, the Company implemented a leadership transition, effective June 24, 2020, designed to strengthen and provide ongoing stability and continuity of the business, and to further support the Company’s future, including the following: • Molly Langenstein, former President, Apparel Group, became Chief Executive Officer (‘‘CEO’’) and President of the Company and joined the Board; • • Bonnie R. Brooks transitioned from CEO and President of the Company to Executive Chair of the Board; and Director William S. Simon became lead independent director of the Board. In fiscal 2020, the Company took actions to rapidly transform into a digital-first company, fast-tracking numerous innovation and digital technology investments. We also enhanced our marketing efforts to drive traffic and new customers to our brands, while retaining newly acquired customers at a meaningfully higher rate than fiscal 2019. The primary function of the Company is the production and procurement of beautiful merchandise that delivers the brand promise and brand positioning of each of our brands and resonates with customers. To that end, we are further strengthening our merchandise and design capabilities and enhancing our sourcing and supply chain to deliver product in a timely manner to our customers while also concentrating on improvements to the quality and aesthetic of our merchandise. Over the long term, we may build our brand portfolio by organic development or acquisition of other specialty retail concepts if research indicates that the opportunity complements our current brands and is appropriate and in the best interest of the shareholders. We pursue improving the performance of our brands by building our omnichannel capabilities, growing our online presence, managing our store base, executing marketing plans, effectively leveraging expenses, considering additional sales channels and markets, and optimizing the merchandise offerings of each of our brands. We continue to invest heavily in our omnichannel capabilities so our customers can fully experience our brands in the manner they choose. We view our stores and Company-operated e-commerce websites as a single, integrated sales function rather than as separate, independently operated sales channels. As a result, we maintain a shared inventory platform for our primary operations, allowing us to fulfill orders for all channels from our distribution center (‘‘DC’’) in Winder, Georgia. Our domestic customers can return merchandise to a store or to our DC, regardless of the original purchase location. Using our enhanced ‘‘Locate’’ tool, we ship in-store orders from other locations directly to the customer, expediting delivery times while reducing our shipping costs. In addition, our shared inventory system, Endless Aisle, enables customers to make purchases online and ship from store. In fiscal 2019, 3 we completed the implementation of our Buy On-Line, Pick-up In-Store (BOPIS) capability across all our brands, further enhancing our omnichannel capabilities, and in fiscal 2020, we completed the implementation of STYLECONNECTSM, our proprietary digital styling software that enables us to communicate directly with the majority of our customers, to drive the frontline business to digital fulfillment. We seek to acquire new customers and retain existing customers by leveraging existing customer-specific data and through targeted marketing, including digital marketing, social media, television, catalogs and mailers. We seek to optimize the potential of our brands with improved product offerings, potential new merchandise opportunities, and brand extensions that enhance the current offerings, as well as through our continued emphasis on our trademark ‘‘Most Amazing Personal Service’’ standard. We also will continue to consider potential alternative sales channels for our brands, including international franchise, wholesale, licensing and other opportunities. We continue to leverage our digital investments converting single-channel customers to be omnichannel customers, as the average omnichannel customer spends nearly 3.5 times more than a single-channel customer. In order to maximize the opportunities in each of our brands, we are targeting five key focus areas for 2021: 1. Continuing our ongoing digital transformation; 2. Further refining product through fit, quality, fabric and innovation in each of our brands; 3. Driving increased customer engagement through marketing; 4. Maintaining our operating and cost discipline; and 5. Further enhancing the productivity of our real estate portfolio. Our Customer Service Model We strive to deliver outstanding and personalized customer service to our customers through our trademark ‘‘Most Amazing Personal Service’’ standard. We believe this service model is one of our competitive advantages and a key to our continued success. An important aspect to the successful implementation of this model includes specialized training provided to our in-store and online Stylists to help them better meet their customers’ fashion and wardrobe needs. Such needs may include help selecting clothing, intimate apparel or accessories, color and style choices, coordination of complete outfits, or suggestions as to how new pieces can add versatility to our customer’s closets. Our Stylists are encouraged to develop long-term relationships with their customers, to know their customers’ preferences and to assist our customers in selecting merchandise best suited to their tastes and wardrobe needs. Our Stylists utilize tools including our personal closet feature, MY CLOSET, and STYLECONNECT to access customer purchase history and style preferences, offer personalized recommendations for new products, and connect with her via email, text or chat. These tools allow our Stylists to meet customer’s needs whenever and wherever she wants to shop. We also serve our customers’ needs and build customer loyalty through our customer rewards programs. Our programs are designed to reward our loyal customers by leveraging the rich data our customers share with us to deliver a relevant and engaging experience with our brands. The benefits provided are routinely evaluated in conjunction with our overall customer relationship management and marketing activities to ensure they remain a compelling reason for customers to shop at our brands. • Chico’s. A Chico’s customer can join the ‘‘Passport Program’’ at no cost and receive additional benefits after spending a fixed amount. Features of the program include a 5% discount, exclusive offers, special promotions, free standard shipping, invitations to private sale events and advance notice regarding new arrivals. • WHBM. With ‘‘WHBM Rewards,’’ a customer can join at no cost for tier-based promotions, a 5% discount after spending a specified amount, free standard shipping, special promotions and invitations to private sales based on annual spend. • Soma. A Soma customer can join ‘‘Love Soma Rewards’’ at no cost, which is a tier-based program with features including reward coupons at specified loyalty point levels, exclusive promotions and free standard shipping. 4 We expect to roll out an enhanced loyalty program in fall 2021. Our loyalty programs have some of the highest participation rates in retail at over 90%. We also have some of the most loyal and long-tenured customers in retail – our Chico’s customers average well over 12 years with us; WHBM customers average over nine years; and Soma customers average over six years. Our Boutiques and Outlet Stores Our boutiques are located in upscale indoor shopping malls, outdoor shopping areas and standalone street-front locations in the U.S., Puerto Rico and the U.S. Virgin Islands. Boutique locations are determined based on various factors, including, but not limited to: market and demographic characteristics, nearby competitors, our own network of existing boutiques, the location of the shopping venue, including the site within the shopping center, proposed lease terms, anchor or other co-tenants, parking accommodations and convenience. Our merchandise is also sold through international franchise locations in Mexico, including boutique locations as well as shop-in-shop formats within a department store environment. Our outlet stores are primarily located in quality outlet centers. The Chico’s and WHBM brand outlets contain a mixture of made-for-outlet and clearance merchandise. The made-for-outlet product carries a higher margin than the clearance items from our boutique stores. Soma outlets contain a mix of boutique and clearance merchandise. We also sell clearance merchandise on our brand websites and at www.chicosofftherack.com. We regularly review the appropriate ratio of made-for-outlet and clearance merchandise sold at our outlets and adjust that ratio as appropriate. As of January 30, 2021, we operated 1,302 retail stores in 46 states, Puerto Rico and the U.S. Virgin Islands, and sold merchandise through 68 international franchise locations in Mexico and 2 domestic airport locations. The following tables set forth information concerning our retail stores during the past five fiscal years: Stores Stores at beginning of year. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Opened. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total Stores . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2020 2019 1,341 1 (40) 1,302 1,418 6 (83) 1,341 Stores by Brand 2020 2019 Chico’s frontline boutiques. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chico’s outlets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chico’s Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chico’s total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WHBM frontline boutiques . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WHBM outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WHBM Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WHBM total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Soma frontline boutiques . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Soma outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Soma total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517 123 — 640 347 56 — 403 241 18 259 525 123 4 652 362 59 6 427 244 18 262 Fiscal Year 2018 1,460 5 (47) 1,418 Fiscal Year 2018 2017 2016 1,501 7 (48) 1,460 1,518 17 (34) 1,501 2017 2016 551 125 4 680 390 65 6 461 258 19 277 568 120 4 692 404 69 6 479 270 19 289 587 116 4 707 423 71 6 500 275 19 294 Total Stores . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,302 1,341 1,418 1,460 1,501 Further Enhancing the Productivity of our Real Estate Portfolio In fiscal 2018, the Company announced a retail fleet optimization plan to rebalance the mix between our physical store presence and our digital network. We have continued to refine that strategy, particularly in light of the pandemic. Stores continue to be an important part of our omnichannel strategy, and digital sales are higher in markets where we have a retail presence, but we intend to continue rationalizing our real estate portfolio, reflecting our 5 emphasis on digital and our priority for higher profitability standards. We are currently driving store sales with less inventory and increased productivity. We have closed 40 underperforming locations since the beginning of fiscal 2020 and ended the fiscal year with 1,302 boutiques. We will continue to shrink our store base to align with these standards, primarily as leases come due, lease kickouts are available, or buyouts make economic sense. We have strong lease flexibility with nearly 60% of our leases coming up for renewal or kick-outs available over the next three years. The Company anticipates closing 40 to 45 stores in fiscal 2021. However, with the uncertainty of the pandemic, we intend to continuously evaluate the appropriate store base in light of economic conditions and our business strategy and may adjust the openings and closures as conditions require or as opportunities arise. Information Technology/Data Analytics We are committed to making ongoing investments in information technology systems to support our strategies within customer, digital, omnichannel and supply chain. Our information systems enable us to obtain, analyze and act upon information on a timely basis and to maintain effective financial and operational controls. We periodically test new technologies and platforms to support and enhance our processes across all areas of our business. We are migrating to an industry-leading customer database and customer marketing platform to personalize the customer journey and manage all customer communication in an effort to increase traffic across all channels and increase conversion. Digital Commerce Each of our brands has a digital presence: www.chicos.com, www.chicosofftherack.com, www.whbm.com and www.soma.com. These sites provide customers the ability to shop our stores 24/7, digitally browse our inventory prior to making a trip to our stores, or locate a store near them. Customers can choose to buy online, pick-up in store (BOPIS), curbside, or have it shipped directly to them. Customers can also choose to engage with online content to learn more about the stories of how our products were made or read reviews that other customers have made on the site to help influence their purchase. We also offer many payments options including a buy now, pay later option through Afterpay. Our websites play a vital role in both our omnichannel strategy and the overall shopping experience of how we continuously put our customer in the center of everything we do. Many products are exclusively available online including extended sizes, additional style and color choices, premier partner brands and clearance items. Online merchandise is also available for order through our call center and through clienteling applications in our stores. We also utilize ecommerce solutions, such as ShopRunner, and are constantly exploring new digital opportunities to expand our customer base and drive sales. We remain focused on our omnichannel approach through continuous optimization to all brand websites including new features, functionality, search engine optimization and content designed to improve and evolve the customer’s experience. Marketing and Advertising Our brands use industry-leading transactional data to develop targeted and effective marketing strategies. To optimize our marketing efforts and to attract new customers, we continue to shift our advertising from traditional media, instead placing more emphasis on digital media. We also use predictive modeling and advanced segmentation methodologies to drive customer retention and reactivation. We use the following marketing and media-mix programs to engage current customers and attract prospective customers: • • • • • Loyalty and rewards programs; Direct marketing: catalogs, postcards, email and calling campaigns; Digital marketing: mobile paid search, product listing ads, display banner advertising and remarketing, affiliate programs; Social marketing: organic and paid efforts across social platforms; Editorial content; 6 • • Public relations; and Charitable giving and outreach programs. In 2021, our marketing efforts will focus on retaining existing, reactivating lapsed customers and attracting new customers to our iconic brands’ differentiated positioning by leveraging retail science and tools that support segmentation and personalization. Product Sourcing Our product sourcing activities are performed by a centralized shared service team that is focused on maintaining our quality standards and identifying cost-effective opportunities to improve production speed and flexibility. In fiscal 2020, China sources accounted for approximately 38% of our merchandise cost. We take ownership of merchandise either in the foreign country, at a designated point of entry into the U.S., or at our DC, depending on the specific terms of sale. The pandemic impacted our ongoing efforts to move sourcing away from China as supply chains and travel were disrupted on a global scale. The majority of our merchandise is purchased through suppliers with whom we have established strategic collaborations; these key suppliers represented 80% of our purchases in fiscal 2020 with our largest supplier accounting for 13% of the total. Substantial work was done to reduce the supply base starting in fiscal 2017. At the close of fiscal 2020, the supply base count was reduced by 19%. Throughout 2021, our focus will be on developing and perfecting relationships with those key suppliers. As we reach scale, we believe we will have stronger partnerships, greater control over product quality, and the ability to achieve better terms and lower costs. We intend to supplement the remaining volume with a subset of market suppliers to meet any unique needs of the Company’s brands. Merchandise Distribution The distribution function for our brands is primarily handled from our DC in Winder, Georgia. New merchandise is generally received daily at the DC. Imported merchandise is shipped from the country-of-export either by sea, air, truck or rail, as circumstances require. Domestic merchandise is primarily shipped by truck or rail. Upon arrival at our DC, merchandise is sorted and packaged for shipment to individual stores or is held for future store replenishment and direct shipment to customers. Merchandise is generally pre-ticketed with price and related informational tags at the point of manufacture. Our DC has been granted Foreign Trade Zone status from both the U.S. Department of Commerce and U.S. Customs and Border Protection. This status facilitates international expansion and allows us to move certain merchandise into the DC without paying U.S. Customs duty until the merchandise is subsequently shipped to domestic stores or online customers. Competition The women’s retail apparel and intimate apparel business is highly competitive and includes local, national and international department stores, specialty stores, boutique stores, catalog companies and online retailers. We believe that our distinctively designed merchandise offerings and emphasis on customer service distinguish us from our competitors. Trademarks and Service Marks We are the owner of certain registered and common law trademarks and service marks (collectively referred to as ‘‘Marks’’). Our Marks include, but are not limited to: CHICO’S, CHICO’S PASSPORT, ZENERGY, SO SLIMMING, WHITE HOUSE BLACK MARKET, WHBM, WHBM REWARDS, SOMA, SOMA INTIMATES, ENTICING, COOL NIGHTS, EMBRACEABLE, ENBLISS, VANISHING, VANISHING BACK, VANISHING EDGE, LOVE SOMA REWARDS, STYLECONNECT, CHICO’S OFF THE RACK, WHITE HOUSE BLACK MARKET OFF THE RACK AND TELLTALE. We have registered or are seeking to register a number of these Marks in the U.S, Canada, Mexico and other foreign countries. 7 In the opinion of management, our rights in the Marks are important to our business. Accordingly, we intend to maintain our Marks and the related registrations and applications. We are not aware of any material claims of infringement or other challenges to our rights to use any registered Marks in the U.S. Government Regulation We are subject to federal, state and local laws and regulations in the United States that could affect our business, including those promulgated under the U.S. Fair Labor Standards Act, the U.S. Immigration Reform and Control Act of 1986, the Occupational Safety and Health Act, and various other federal and state laws governing matters such as minimum wage requirements, overtime, fringe benefits, workplace safety and other working conditions and citizenship requirements. Additionally, we are subject to various laws and regulations regarding our products, including the Consumer Product Safety Act, the Flammable Fabrics Act, the Textile Fiber Products Identification Act, the rules and regulations of the Consumer Product Safety Commission and various environmental laws and regulations. We are also subject to various laws and regulations relating to generating emissions, water discharges, waste, product and packaging content and workplace safety. Noncompliance with these laws and regulations could result in substantial monetary penalties and criminal sanctions. We are also subject to import/export controls, tariffs, and other trade-related regulations and restrictions in the countries in which we have operations or otherwise do business. In recent years, these controls, tariffs, regulations, and restrictions have had, and we believe may continue to have, a material impact on our business, including our ability to sell products and to manufacture or source inventory Following the World Health Organization’s declaration of the pandemic on March 11, 2020, federal, state and local governments responded by implementing restrictions on travel, ‘‘stay at home’’ directives, ‘‘social distancing’’ guidance, and mandated store closures which collectively had a material adverse impact on the Company’s business operations and operating results and operating cash flows during fiscal 2020. See Item 7, ‘‘Management’s Discussion and Analysis of Financial Condition and Results of Operations’’ in this Annual Report on Form 10-K. Federal tax laws and regulations are subject to change, and any such change could materially impact our federal taxes and reduce profitability. We continually monitor federal tax legislative and regulatory developments to understand their potential impact on our profitability. Other than as noted above, compliance with government regulations, including environmental regulations, has not had, and based on current information and the applicable laws and regulations currently in effect, is not expected to have a material effect on our capital expenditures (including expenditures for environmental control facilities), earnings or competitive position. However, laws and regulations may be changed, accelerated or adopted that impose significant operational restrictions and compliance requirements upon our company and which could negatively impact our operating results. See Item 1A, ‘‘Risk Factors’’ in this Annual Report on Form 10-K. Human Capital Management As of January 30, 2021, we employed approximately 12,500 people, 32% of whom were full-time employees and the balance of whom were part-time employees. The number of part-time employees fluctuates during peak selling periods. As of the above date, approximately 89% of our employees worked in our boutique and outlet stores. We believe the vigorous enthusiasm of our approximately 12,500 associates is one of the significant contributors to our success as a family of brands. Each and every day, we strive to create a welcoming and inclusive environment for our associates and customers. 8 Commitment to our Cultural Values Our five core values shape the culture of our organization and define our Company’s character — they serve as the lens through which we make decisions for our customers, our associates and our company. • • • • • Passion for Fashion – We inhale fashion and exhale style. It’s what we love. Continuously Improve and Follow Your Curiosity – Ask questions. Share something. Learn something. Customer Centricity – Our Customer is at the center of everything we do, both internal and external. Be Inspired and Inspire Others – Seek out diverse ideas and thoughts. Embrace new ways of thinking. Be Accountable – We are accountable to metrics. We are recognized for results. We truly believe that on our journey to thrive as a retail organization – staying focused on these Cultural Values is critical because they help drive our daily decisions and actions. Diversity and Inclusion Beginning in 2021, our Board of Directors (the ‘‘Board’’) will serve a more active role in our diversity and inclusion efforts, including aligning on corporate goals. As a company, we value the diverse experiences, perspectives, and backgrounds of our associates and customers. We are committed to fostering an inclusive environment that celebrates individuality, influences our culture, and innovates the way we work. We have three main target areas within diversity and inclusion: Inclusion and Retention, Education and Training, and Customer Focus. We believe that, to increase retention, associates must have a sense of belonging, not only on their individual teams but within the Company. We focus on campus events and celebrations, networking opportunities, recognition, and associate network groups to enhance our culture and provide a sense of belonging for associates. We also conduct training on unconscious bias, the impact of inclusion, cultural awareness, and racial equity. In addition, we have established a vision for the Company focused on our customers’ confidence and joy. We recognize the diversity of our associates and communities in which we live, work, and play and believe in fostering an inclusive environment that celebrates our individuality, influences our culture and innovates the way we work. Under the oversight of our Board, our Diversity and Inclusion Council is dedicated to creating an understanding of the power of individuality and inclusion. This is accomplished through events, such as our 21-day Racial Equity Habit Building Challenge, which was a series of events that promoted bonding among team members through sharing of perspectives and impactful personal experiences. We proudly celebrate Black History Month, National Hispanic Heritage Month, Pride Month, Veterans Day, Women’s History Month and Asian American Pacific Islander Month. We believe that inclusion is a growth strategy and provides a competitive advantage. We invite all associates to self-identify their ethnicity, gender and veteran status enabling the Company to build our inclusion roadmap and allow us to accelerate meaningful goals to support diversity and inclusion. Talent Acquisition Our National Store Support Center in Fort Myers, Florida is headquarters to our corporate operations focusing on supporting our 1,302 retail locations. With stores throughout the U.S., Puerto Rico and the U.S. Virgin Islands and franchise locations in Mexico, as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure our continued success. From finance and accounting to technology, human resources and merchandising careers, we offer diverse opportunities for talented professionals. We are an equal opportunity employer. Learning and Development We believe that continuous learning is key to associate growth and development. We provide associates access to our online Chico’s FAS University, which includes multiple learning opportunities to grow their skills 9 and careers. These engaging opportunities include instructor-led classes, both virtual and classroom, and self-led content such as articles, eLearnings, and videos. Learning and Development is infused in every part of our associate experience, beginning with onboarding and throughout their career at the Company. Total Rewards Our Company’s philosophy is to provide competitive compensation, benefits and services that help meet the varying needs of our associates. Our total rewards package includes market-competitive pay, short-term incentives, retirement programs, and a long-term incentive plan based on position/role. The success of the business is connected to the well-being of our associates. In addition to medical coverage, we offer eligible associates dental and vision coverage, health savings and flexible spending accounts, paid time off, employee assistance programs, voluntary short-term and long-term disability and term life insurance. We also have on-site health and fitness centers at our Company headquarters and distribution center locations. Additionally, we offer a 401(k) plan with a Company funded match. Response to COVID-19 Pandemic In response to the pandemic, we implemented significant changes determined to be in the best interest of our associates, as well as the communities in which we operate. This includes offering associates the option of working remotely while at the same time, implementing substantial safety measures for associates continuing on-site work in our stores and offices. We also developed a COVID-19 focused hotline offering advice and direction to successfully guide our associates through the unchartered waters brought by the pandemic. The hotline affords our associates with continual updates to changes in Company polices as well as guidance and support for unique personal situations related to the pandemic. Communication and Engagement We value our associates and recognize the importance of their contributions. We believe that effective communication among all associates is a major factor in our success. We strongly believe that our success depends on associates understanding how their work contributes to the Company’s overall strategy. To this end, we communicate with our workforce through a variety of channels and encourage open and direct communication, including Company-wide ‘‘All Hands Meetings’’ with the Executive team, frequent email communications and associate pulse surveys. Our corporate intranet provides news and information on associate services such as on-site cafes, childcare facility, fitness center, healthcare clinic, auto repair and detailing services, dry cleaning, personal shipping/mail services, corporate discounts and other amenities and services. More detailed information regarding our Human Capital programs and initiatives may be found at www.chicofas.com. Nothing on our website shall be deemed incorporated by reference to this Annual Report on Form 10-K. Available Information Through our investor relations website, www.chicosfas.com, we make available free of charge our Securities and Exchange Commission (‘‘SEC’’) filings, including our Annual Report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports, as soon as reasonably practicable after those reports are electronically filed with the SEC and are available at www.sec.gov. This website also includes recent press releases, corporate governance information, beneficial ownership reports, institutional presentations, quarterly and institutional conference calls and other financial data, including historical store square footage. Our Code of Ethics, which is applicable to all of our employees, including the principal executive officer, the principal financial officer and the Board, is posted on our investor relations website. Any amendments to or waivers from our Code of Ethics are also available on this website. Charters of each of the Audit Committee, Human Resources, Compensation and Benefits Committee, Corporate Governance and Nominating Committee and Executive Committee as well as the Corporate Governance Guidelines, Insider Trading Policy, Complaint Procedures for Accounting Matters (our Whistleblower Policy), Code of Conduct and Stock Ownership Guidelines are available on this website or upon written request by any shareholder. 10 ITEM 1A. RISK FACTORS An investment in our common stock involves certain risks. The risks and uncertainties described below are not the only risks that may have a material adverse effect on the Company, and the risks described herein are not listed in order of the potential occurrence or severity. There is no assurance that we have identified, assessed and appropriately addressed all risks affecting our business operations. Additional risks and uncertainties could adversely affect our business and our results. If any of the following risks actually occur, our business, consolidated financial condition or results of operations could be negatively affected, and the market price for our shares could decline. Further, to the extent that any of the information contained in this Annual Report on Form 10-K constitutes forward-looking statements, the risk factors set forth below are cautionary statements, identifying important factors that could cause the Company’s actual results to differ materially from those expressed in or implied by any forward-looking statements made by or on behalf of the Company. There can also be no assurance that the actual future results, performance, benefits or achievements that we expect from our strategies, systems, initiatives or products will occur. Risks Related to Business Strategy and Operations If we cannot successfully execute our business strategy, our consolidated financial condition and results of operations could be materially adversely impacted. There are numerous risks associated with this strategy including, but not limited to, the following: 1. The ongoing COVID-19 pandemic Risk Description The COVID-19 pandemic has had, and will likely continue to have, a negative impact on our business, financial condition, results of operations and liquidity. In December 2019, COVID-19 emerged and subsequently spread worldwide. In March 2020, the World Health Organization declared COVID-19 a pandemic, resulting in local and state governments and private entities mandating various restrictions, including travel restrictions, restrictions on public gatherings, stay-at-home orders and advisories and quarantining of people who may have been exposed to the virus, resulting in the Company’s decision to temporarily close all of its retail stores in March 2020. While some of these restrictions have been lifted or eased in certain jurisdictions, other jurisdictions have seen increases in new COVID-19 cases resulting in restrictions being reinstated, or new restrictions imposed in these jurisdictions. By July 2020, the Company had reopened the majority of its stores. However, the Company continues to monitor developments, including government requirements and recommendations at the federal, state and local level, which has led to the re-closure of some stores and imposition of additional restrictions, such as reduced hours or staffing or occupancy limitations. The temporary closure of our stores in March had and, as some stores have closed again or may close in the future, will likely continue to have, an adverse impact on our results of operations, financial position and liquidity. For our stores that are open, new practices or protocols have impacted our business and may continue and/or increase, such as, for example, reduced hours or occupancy limitations. In addition, as our stores reopen, any significant reduction in our customers’ willingness to shop our stores, the levels of our customers’ spending at our stores or our employees’ willingness to staff our stores, as a result of health concerns related to the pandemic or its impact on the economy and consumer discretionary spending, and any increase in the cost of operating our stores due to additional health and safety precautions, may adversely impact our business operations, financial performance and liquidity. 11 Risk 1. The ongoing COVID-19 pandemic, cont. Description In response to the pandemic and uncertain economic conditions and customer traffic and demand, in April we suspended rent payments for our leased stores. In fiscal 2020, we engaged and continue to engage in extensive discussions with the affected landlords in an effort to achieve appropriate rent relief and other lease concessions and, in some cases, to terminate existing leases. As of January 30, 2021, the Company achieved commitments of $65 million in rent abatements and reductions resulting from its comprehensive real estate and lease portfolio review. If we are forced to reclose stores for an extended period of time in response to government mandates or if customers’ shopping habits do not rebound as we expect them to once the pandemic subsides, we may not be able to negotiate additional future rent relief, such as abatements, or terminate the leases, on commercially reasonable terms or at all. Failure to obtain further rent relief in such circumstances may adversely impact our business operations, financial performance and liquidity. Moreover, litigation with certain landlords regarding disputes over our leases could be costly and have an uncertain outcome. We are in discussions with, and in some cases, we have reached agreements with, suppliers and vendors to cancel merchandise orders, extend payment terms or otherwise reduce operating costs. We have significantly reduced planned capital expenditures and other general and administrative costs. Although these expense and liquidity management initiatives may incrementally benefit our results of operations during the pandemic, they may adversely impact our business in future periods by negatively impacting relationships with contractual counterparties and reducing longer-term investments in our business and properties. The ability of our third-party business partners, including our suppliers, logistics providers, vendors and landlords, to meet their obligations to us in light of financial stress, staffing shortages, liquidity challenges, bankruptcy filings by other industry participants and other disruptions due to the pandemic could adversely impact our business operations, financial performance and liquidity. In particular, we have incurred and expect to continue to incur higher shipping costs due to sourcing new transportation methods offsetting vendor capacity constraints and related surcharges. Higher shipping costs and constraints on our shipping capacity may result in higher expenses, delayed shipments and lost sales that could adversely impact our business operations, financial performance and liquidity. The pandemic has also resulted in periods of significant disruption and volatility in the global capital markets, which could adversely affect our ability to access the capital or financing markets, if needed, and our ability to meet our liquidity needs all of which cannot be predicted. 12 Risk 1. The ongoing COVID-19 pandemic, cont. 2. Our inability to achieve the results of our strategic initiatives Description The full extent of the impact that the COVID-19 pandemic will have on our business remains highly uncertain and difficult to predict, as the pandemic and associated containment and remediation efforts continue to rapidly evolve, and such impact will depend on many factors including the duration of any current or future store closures, the duration of any future quarantines, shelter-in-place orders or other travel restrictions, the duration and severity of the pandemic, the impact of the pandemic on consumer spending, and how quickly and to what extent normal economic and operating conditions resume. The initial distribution of vaccines has been slow, and there may continue to be challenges with producing and distributing sufficient quantities of the vaccines. If the general public is unwilling or unable to access effective vaccines and therapies, this may also prolong the COVID-19 pandemic. In addition, new variants of COVID-19 may increase the spread or severity of COVID-19 and previously developed vaccines and therapies may not be as effective against new COVID-19 variants. If the COVID-19 pandemic continues to be prolonged and severe, it will likely amplify the negative impacts on our business, financial condition, results of operations and liquidity of, and may also heighten, many of the other risks described in this Annual Report on Form 10-K. We have launched significant initiatives, including digital initiatives, designed to reposition our brands, drive sales, acquire new customers, establish new channels of distribution, achieve organization efficiency and further align the organizational structure for long-term growth. These initiatives require substantial internal change and effort, including reductions and changes in vendors and personnel, reductions in store locations and significant adjustments in how we design and source product and how we ultimately present and sell it to our customers. These initiatives may not deliver all of the results we expect. Moreover, the process of implementing them places significant stress on the Company and could result in unexpected short-term interruptions or negative impacts to our business, such as disruptions to our current business processes as we migrate to the new processes, or failure to successfully migrate to those new processes, which could negatively impact product flow, product quality or inventory levels, or result in additional impairment of long-lived assets. Further, digital operations are subject to numerous risks, including reliance on third-party computer hardware/software and service providers, data breaches, violations of state, federal or international laws, including those relating to online privacy, credit card fraud, telecommunication failures and electronic break-ins and similar disruptions, and disruption of internet service. In addition, there is no assurance that we can complete the implementation of all of these initiatives in the manner or in the time-frame planned, or that, once implemented, they will result in the expected increases in the efficiency or productivity of our business. 13 Risk 3. Failure to identify and respond to fashion trends that appeal to our customer and implement and manage our business strategy may adversely impact sales and profitability 4. Competition Description Our future success depends, in part, upon our ability to identify and respond to fashion trends in a timely manner and develop innovative, high-quality merchandise in styles that appeal to our consumers and in ways that favorably distinguish us from our competitors. The specialty retail apparel business fluctuates according to changes in the economy and customer preferences, influenced by fashion and season. These fluctuations affect the inventory sourced by our brands as merchandise typically must be ordered well in advance of the selling season. There can be no assurance that we will appropriately anticipate consumer demands and accurately plan brand-right inventory in the future. Our long-term omnichannel business strategy is dependent upon a number of other factors, including, but not limited to, customer shopping habits (such as online versus in-store) and discretionary income, identifying and developing new brand extensions, markets and channels of distribution, effectively using and evolving our marketing resources and programs to communicate with existing and potential customers, maintaining favorable brand recognition, effectively managing our store base, including management of store productivity and negotiating acceptable lease terms, effectively managing our franchise, wholesale and licensing relationships to optimize sales and margin and to protect our brands, having the appropriate corporate resources to support our business strategies, sourcing appropriate levels of inventory in line with sales expectations and then managing its disposition, hiring, training and retention of qualified employees, generating sufficient operating cash flows to fund our business strategies, maintaining brand-specific websites that offer the system functionality, service and security customers expect, and correctly identifying, implementing and maintaining appropriate technology to support our business strategies. The women’s specialty retail industry is highly competitive. We compete with local, national and international department stores, specialty and discount stores, catalogs and internet businesses offering similar categories of merchandise. Many of our competitors have advantages over us, including substantially greater financial, marketing, distribution and other resources. Increased levels of promotional activity by our competitors, some of whom may be able to adopt more aggressive pricing policies than we can, both online and in stores, may negatively impact our sales and profitability. There is no assurance that we can compete successfully with these companies in the future. In addition to competing for sales, we compete for store and online traffic, for favorable store locations and lease terms and for qualified associates. The growth of fast fashion, value fashion retailers and expansion of off-price retailers has shifted shopper expectations to more affordable pricing of well-known brands and has contributed to continued promotional pressure as well as a shift in customers’ expectations with regard to the timing and costs of product deliveries and returns. If we do not identify and respond to these emerging trends in consumer spending as well as the growing preference of many customers for online e-commerce options, we may harm our ability to retain our existing customers or attract new customers. Increased competition in any of these areas may result in higher costs or otherwise reduce our sales or operating margins. 14 5. Risks of expanding internationally Risk Description Our current strategy includes potential expansion of our operations and presence internationally. As part of that strategy, we may face unanticipated and significant costs and challenges in setting up foreign offices, hiring experienced management or franchising partners, negotiating profitable licensing or franchising agreements, obtaining prime locations for stores, introducing and marketing our brands, and others. We may be unable to successfully grow our international business, or we may face operational issues or resource constraints that delay our intended pace of international growth, such as an inability to identify suitable franchising partners, to identify profitable markets for our brands and sites for store locations, to anticipate and address the different operational or cultural challenges presented in a new country, to find vendors that can meet our international merchandise needs, to provide adequate resource and system support through our shared service model, to achieve acceptable operating margins, compete with local competitors or adapt to different consumer demand and behavior. Any challenges that we encounter may divert financial, operational and managerial resources from our existing operations. In addition, we are subject to certain U.S. laws that may impact our international operations or expansion, including the Foreign Corrupt Practices Act, as well as the laws of the foreign countries in which we operate. Violations of these laws could subject us to sanctions or other penalties that could negatively affect our reputation, business and operating results. Risks Related to General Economic Conditions Numerous economic conditions, all of which are outside of our control, could negatively affect the level of our customers’ spending or our costs of operations. If these economic conditions persist for a sustained period, our consolidated financial condition and results of operations could be materially adversely impacted. These economic conditions include, but are not limited to, the following: Risk 6. Declines in consumer spending and customer traffic Description Consumer spending in our sector may decline as a result of: threatened or actual government shut downs, higher unemployment levels, low levels of consumer credit, declines in consumer confidence, inflation, changes in interest rates, recessionary pressures, increasing gas and other energy costs, increased taxes, increases in housing prices, higher durable goods or other consumer spending, volatility in the financial markets, uncertainty regarding the political environment and concerns regarding public health crises. Further, a significant number of our stores are located in malls and other shopping centers and many of these malls and shopping centers have been experiencing declines in customer traffic. Our sales at these stores are dependent, to a significant degree, upon the volume of traffic in those shopping centers and the surrounding area; however, our costs associated with these stores are essentially fixed. In times of declining traffic and sales, our ability to leverage these costs and our profitability are negatively impacted. Our stores benefit from the ability of a shopping center’s other tenants to generate consumer traffic in the vicinity of our stores and the continuing popularity of the shopping center as a shopping destination. Our sales volume and 15 Risk 6. Declines in consumer spending and customer traffic, cont. 7. Fluctuating costs 8. Impairment charges 9. Fluctuating comparable sales and operating results Description traffic has been and we expect will continue to be adversely affected by, among other things, concerns regarding public health crises, the decrease in popularity of malls or other shopping centers in which our stores are located, the closing of anchor stores important to our business, and declines in popularity of other stores in the malls or shopping centers in which our stores are located. Furthermore, a deterioration in the financial condition of shopping center operators or developers could, for example, limit their ability to invest in improvements and finance tenant improvements for us and other retailers and lead consumers to view these locations as less desirable. Further reduction in consumer traffic as a result of these or any other factors could have a material adverse effect on us. For example, see above in ‘‘The ongoing COVID-19 pandemic.’’ Fluctuations in the price, availability and quality of fabrics and other raw materials used to manufacture our products, as well as the price for labor and transportation, may contribute to ongoing pricing pressures throughout our supply chain. The price and availability of such inputs to the manufacturing process may fluctuate significantly, depending on several factors, including commodity costs (such as higher cotton prices), energy costs (such as fuel), shipping costs, inflationary pressures from emerging markets, concerns regarding public health crises, increased labor costs, weather conditions and currency fluctuations. Significant negative industry or general economic trends, changes in customer demand for our product, disruptions to our business and unexpected significant changes or planned changes in our operating results or use of long-lived assets (such as boutique relocations or discontinuing use of certain boutique fixtures) have resulted in and may in the future result in impairments to goodwill, intangible assets and other long-lived assets. Our comparable sales and overall operating results have fluctuated in the past and are expected to continue to fluctuate in the future. In addition to other factors discussed in this Item 1A., a variety of factors affect comparable sales and operating results, including concerns regarding public health crises, changes in fashion trends, changes in our merchandise mix, customer acceptance of merchandise offerings, the timing of marketing activities, calendar shifts of holiday periods, the periodic impact of a fifty-three-week fiscal year, weather conditions and general economic conditions. In addition, our ability to address the current challenges of sustained declining store traffic combined with a highly promotional retail environment and our execution of our retail fleet optimization plan and related store closings may impact our comparable sales, operating results and ability to maintain or gain market share. Past comparable sales or operating results are not an indicator of future results. For example, see above in ‘‘The ongoing COVID-19 pandemic.’’ 16 Risks Related to Omnichannel Operations Our omnichannel operations (including our websites and catalogs) are a critical part of our customers’ overall experience with our brands and will be a significant contributor to our future business growth and profitability. Our inability or failure to successfully manage and maintain those operations could materially and adversely impact our results of operations. Specific risks include, but are not limited to, the following: 10. Reliance on technology Risk 11. Reliance on the U.S. Postal Service and other shipping vendors 12. Inability to successfully launch other channels of sales, marketing and distribution Description Our brands’ websites and select systems, including our integrated inventory management system, are heavily dependent on technology, which creates numerous risks including unanticipated operating problems, system failures, rapid technological change, failure of technology to operate the websites and systems as anticipated, reliance on third-party computer hardware and software providers, computer viruses, telecommunication failures, liability for online content, systems and data breaches, denial of service attacks, spamming, phishing attacks, computer hackers and other similar disruptions. Our failure to successfully assess and respond to these risks could negatively impact sales, increase costs, inhibit our ability to acquire new customers and damage the reputation of our brands. We utilize shipping vendors to support our operations and fulfillment. Any significant and unanticipated increase in shipping costs, reduction in service, or slow-down in delivery could impair our ability to deliver merchandise in a timely or economically efficient manner. For example, see above in ‘‘The ongoing COVID-19 pandemic.’’ Postal rate increases or a delay or reduction in service could affect the cost or timeliness of our order fulfillment and catalog and promotional mailings. We use the Postal Service to mail millions of catalogs each year to educate our customers about our products, acquire new customers, drive customers to our boutiques and websites and promote catalog sales. We rely on discounts from the basic postal rate structure, such as discounts for bulk mailings and sorting. The Company has experienced delays in U.S. Postal Service deliveries in fiscal years 2020 and 2021. Our strategic plans include additional channels for the marketing and sale of our product and brands, including through franchise, wholesale, licensing and alternative distribution models. Each of these methods presents new operational, reputational and financial challenges for us. Our inability to find the right markets, partners or business models, our inability to negotiate agreements that protect our profit and brand quality and reputation, or our inability to accurately anticipate the resources, systems and operational needs that go along with these new ventures could result in lower than expected returns and adversely impact other areas of our business. Risks Related to Information Technology Systems In addition to the dependence of our retail websites and other systems on technology as discussed above, we also rely on various information technology systems to manage our overall operations, and failure of those systems to operate as expected or a significant interruption in service could materially adversely impact our consolidated financial condition and results of operations. Risks include, but are not limited to, the following: 17 Risk Description 13. Disruptions while maintaining current systems or difficulties in integrating new systems 14. Cybersecurity/ Data Privacy We and third-party providers on whom we rely regularly maintain, upgrade, enhance or replace our websites and information technology systems to support our business strategies and provide business continuity. Replacing legacy systems with successor systems, making changes to existing systems or acquiring new systems with new functionality have inherent risks including disruptions, delays, gaps in functionality, user acceptance, adequate user training or other difficulties that may impair the effectiveness of our information technology systems. Our business involves the storage and/or transmission of customers’ personal information, shipping preferences and credit card information, as well as confidential information regarding our business, employees and third parties. In addition, as part of our acceptance of customers’ debit and credit cards as forms of payment, we are required to comply with the Payment Card Industry Data Security Standards (‘‘PCI’’). Because we have access to, collect or maintain information about our customers, the protection of that data is critical to our business. The regulatory environment surrounding information security and privacy continues to evolve, and new laws increasingly are giving customers the right to control how their personal data is used. One such law is the European Union’s General Data Protection Regulation (‘‘GDPR’’). Our failure to comply with the obligations of GDPR could in the future result in significant penalties which could have a material adverse effect on our business and results of operations. In addition, the State of California adopted the California Consumer Protection Act of 2018 (‘‘CCPA’’), which became effective in 2020 and regulates the collection and use of consumers’ data. Complying with GDPR, CCPA and similar U.S. federal and state laws, including a potential federal privacy law and state privacy laws, could also cause us to incur substantial costs, forego a substantial amount of revenue or be subject to business risk associated with system changes and new business processes. We are also subject to cybersecurity risks. Cybersecurity refers to the combination of technologies, processes and procedures established to protect information technology systems and data from unauthorized access, attack, exfiltration, loss or damage. We may not be able to anticipate or prevent rapidly evolving types of cyber-attacks. Actual or anticipated attacks may cause us to incur increased costs including costs to deploy additional personnel and protection technologies, train employees and engage third-party experts and consultants. 18 Risk Description 14. Cybersecurity/ Data Privacy, cont. While we have implemented measures reasonably designed to prevent security breaches, cyber incidents and privacy violations, and while we have taken steps to comply with PCI, GDPR, CCPA and other laws, those measures may not be effective and we may experience significant security breaches, cyber incidents and privacy violations in the future. A cyber breach or incident or privacy violation through any means, including indirectly through third-party service providers and vendors, could result in the loss or misuse of data and could result in significant fines, penalties, damages, loss of business, legal expenses, remediation costs, reputational damage or loss of our ability to accept debit and credit cards as forms for payment. In addition, changes in laws or regulations, the PCI standards or technology, could result in increased expenses due to system or administrative costs. In addition, the increase in certain of our employees working remotely has amplified certain risks to our business, including increased demand on our information technology resources and systems, increased phishing, business email compromise and other cybersecurity attacks, including increased introduction of malware, as cybercriminals try to exploit the uncertainty surrounding the COVID-19 pandemic, and an increase in the number of points of potential attack, such as laptops and mobile devices (both of which are now being used in increased numbers), to be secured, and any failure to effectively manage these risks, including to timely identify and appropriately respond to any cyberattacks or other disruption to our technology infrastructure, may adversely affect our business. Risks Related to Sourcing and Distribution Strategies Our sourcing and distribution strategies are subject to numerous risks that could materially adversely impact our consolidated financial condition and results of operations. These risks include, but are not limited to, the following: Risk Description 15. Reliance on foreign sources of production The majority of the merchandise we sell is produced outside the United States. As a result, our business remains subject to the various risks of doing business in foreign markets and importing merchandise from abroad, such as: geo-political instability, non-compliance with the Foreign Corrupt Practices Act and other anti-corruption laws and regulations, potential changes to the North American Free Trade Agreement and other international trade agreements, imposition of new legislation relating to import quotas, imposition of new or increased duties, taxes, or other charges on imports, foreign exchange rate challenges and pressures presented by implementation of monetary policy by the Federal Reserve and other international central banks, challenges from local business practices or political issues, manufacturing and transportation disruptions, our shift to a predominantly FOB (free on board) shipping structure rather than predominantly DDP (delivered duty paid), 19 Risk Description 15. Reliance on foreign sources of production, cont. natural disasters, public health crises, delays in the delivery of cargo due to port security considerations or government funding; seizure or detention of goods by U.S. Customs authorities, or a reduction in the availability of shipping sources caused by industry consolidation or other reasons. We source a substantial portion of our merchandise from Asia, including China. A reduction in the number of foreign suppliers, through bankruptcy or otherwise, or any change in exchange rates, labor laws or policies affecting the costs of goods in Asia could negatively impact our merchandise costs and the timely availability of the desired amount of merchandise. Furthermore, delays in production or shipping product, whether due to work slow-downs, work stoppages, strikes, port congestion, labor disputes, product regulations and customs inspections, public health crises or other factors, could also have a negative impact. Our supply chain could be disrupted or delayed by the impact of global health pandemics, such as has been the case during the COVID-19 pandemic, and the related government and private sector responsive actions such as border closures, restrictions on product shipments, and travel restrictions. During fiscal 2020, China sourced product accounted for approximately 38% of our merchandise cost. If the COVID-19 pandemic continues for a prolonged period of time, we could experience significant additional supply chain disruptions. If we experience significant additional supply chain disruptions in China or other countries, we may not be able to develop alternate sourcing quickly on favorable terms, if at all, which could result in increased costs, loss of sales and a loss of customers, and adversely impact our margins and results of operation. Further, there have been ongoing discussions, commentary and governmental actions regarding potentially significant changes to the United States trade policies, treaties, tariffs and taxes, including trade policies and tariffs regarding China. During fiscal 2018, the U.S. began to impose duties on certain Chinese-made imported products. In May 2019, the prior administration announced an increase to the tariffs currently being imposed on certain imports from 10% to 25%, effective May 10, 2019, which was further increased to 30% beginning on October 1, 2019. In August 2019, the prior administration announced and subsequently implemented a tariff of 15% on approximately $300 billion of products imported into the U.S. from China (referred to as List 4). On February 14, 2020, the List 4 tariffs were reduced in half to 7.5%. 20 Risk Description 15. Reliance on foreign sources of production, cont. These tariffs, as well as any additional tariffs, may result in lower gross margins on affected products. Our ability to mitigate the negative effect of tariffs on our cost of goods is limited and our efforts to do so may not be successful. We may be able to shift a greater portion of our sourcing away from China to avoid tariffs, but executing such a shift could take time and could result in an increase in non-tariff related manufacturing costs and/or negatively affect the quality of our products. Our ability to pass increases in our cost of goods through to our customers via increased prices is also limited. Any such increase in pricing could reduce the competitiveness of our products. We can offer no assurances that price increases would be accepted by our customers, or that price increases would be sufficient to offset the effect of future cost increases. While the USTR and the Ministry of Commerce of China signed a ‘‘phase one’’ trade deal on January 15, 2020, which, among other things, officially agreed to the rollback of tariffs and expansion of trade purchases, there is significant uncertainty about the future relationship between the United States and China and other countries with respect to the trade policies, treaties, taxes, government regulations and tariffs that would be applicable. It is unclear what changes might be considered or implemented and what response to any such changes may be by the governments of other countries. Significant tariffs or other restrictions placed on Chinese imports and any related counter-measures that are taken by China could have an adverse effect on our financial condition or results of operations. Even in the absence of further tariffs, the related uncertainty and the market’s fear of an escalating trade war might create forecasting difficulties for us and cause our customers and business partners to place fewer orders for our products, which could have a material adverse effect on our business, liquidity, financial condition, and/or results of operations. These developments, or the perception that any of them could occur, may have a material adverse effect on global economic conditions and the stability of global financial markets, and may significantly reduce global trade and, in particular, trade between these nations and the United States. Any of these factors could depress economic activity and restrict our access to suppliers or customers and have a material adverse effect on our business, financial condition and results of operations and affect our strategy around the world. Given the relatively fluid regulatory environment in China and the United States and relative uncertainty with respect to tariffs, international trade agreements and policies, a trade war, further governmental action related to tariffs or international trade policies, or additional tax or other regulatory changes in the future could directly and adversely impact our financial results and results of operations. 21 Risk Description 16. Our suppliers’ inability to provide quality goods in a timely manner 17. Reliance upon one supplier 18. Our suppliers’ failure to implement acceptable labor practices 19. Reliance on one location to distribute goods for our brands We are subject to risk because we do not own or operate any manufacturing facilities and depend on independent third parties to manufacture our merchandise. A key supplier may become unable to address our manufacturing needs for a variety of reasons. If we were unexpectedly required to change suppliers or if a key supplier were unable to supply quality merchandise in sufficient quantities on acceptable terms, we could experience a significant impact to the supply or cost of merchandise. For example, see above in ‘‘The ongoing COVID-19 pandemic.’’ Approximately 13% of total purchases in fiscal 2020 and 19% of total purchases in fiscal 2019 were made from one supplier, and we cannot guarantee that this relationship will be maintained in the future or that the supplier will continue to be available to supply merchandise. However, we have no material long-term or exclusive contract with any apparel or accessory manufacturer or supplier. Our business depends on our network of suppliers and our continued good relations with them. Although we have adopted our Terms of Commitment to Ethical Sourcing and use the services of third-party audit firms to monitor compliance with these terms, some of our independent suppliers may not be in complete compliance with our guidelines at all times. The violation of labor or other laws by any of our key independent suppliers or the divergence of an independent supplier’s labor practices from those generally accepted by us as ethical could interrupt or otherwise disrupt the shipment of finished merchandise or damage our reputation. With minor exceptions, the distribution functions for all of our brands are handled from our DC in Winder, Georgia and a significant interruption in the operation of that facility due to public health crises, changes to existing systems, use of other facilities, natural disasters, severe weather, accidents, system failures, capacity constraints or other unforeseen causes could delay or impair our ability to distribute merchandise to our stores and/or fulfill online or catalog orders. 22 Other Risks Factors Our business is subject to numerous other risks that could materially adversely impact our consolidated financial condition and results of operations. These risks include, but are not limited to, the following: Risk Description 20. The terms of our Credit Agreement may restrict our current and future operations, which could adversely affect our ability to respond to changes in our business, manage our operations, and it may be difficult to replace our credit facility 21. War, terrorism, public health crises or other catastrophes Our Credit Agreement, which was amended and extended in October 2020 (the ‘‘Agreement’’), contains customary representations, warranties, and affirmative covenants, as well as customary negative covenants, that, among other things restrict, subject to certain exceptions, the ability of the Company and certain of its domestic subsidiaries to: (i) incur liens, (ii) make investments, (iii) issue or incur additional indebtedness, (iv) undergo significant corporate changes, including mergers and acquisitions, (v) make dispositions, (vi) make restricted payments, (vii) prepay other indebtedness and (viii) enter into certain other restrictive agreements. The Company may pay cash dividends and repurchase shares under its share buyback program, subject to certain thresholds of available borrowings based upon the lesser of the aggregate amount of commitments under the Agreement and the borrowing base (the ‘‘Loan Cap’’), determined after giving effect to any such transaction or payment, on a pro forma basis. The ability of the Company to comply with these provisions may be affected by events beyond our control. Failure to comply with these covenants could result in an event of default which, if not cured or waived, could accelerate the Company’s repayment obligations. Also, the inability to obtain credit on commercially reasonable terms in the future when this facility expires could adversely impact our liquidity and results of operations. In addition, market conditions could potentially impact the size and terms of a replacement facility or facilities. Our Credit Agreement bears interest based on the London Interbank Offered Rate (‘‘LIBOR’’). Any changes in regulatory standards or industry practices, such as the transition away from LIBOR as a benchmark reference for short-term interests, may result in the usage of a higher reference rate for our variable rate debt. In the event of war, acts of terrorism or the threat of terrorist attacks, public health crises, weather catastrophes or other events outside of our control, consumer spending could significantly decrease for a sustained period. In addition, local authorities or shopping center management could close stores in response to any immediate security concern, public health concern or weather catastrophe such as hurricanes, earthquakes or tornadoes. Any of these disruptions or other events outside of our control could affect our business negatively, harming our operating results. 23 Risk Description 21. War, terrorism, public health crises or other catastrophes, cont. 22. Our inability to protect our brands’ reputation 23. Our business could be impacted as a result of actions by activist shareholders or others Similarly, war, acts of terrorism, threats of terrorist attacks, public health crises or a weather catastrophe could severely and adversely affect our National Store Support Center (‘‘NSSC’’) campus, our DC, or our entire supply chain. If any of our facilities, including our DC, our company-operated or franchised stores or the facilities of our suppliers or third-party service providers is affected by a natural disaster, public health crisis (such as a pandemic and epidemic), terrorism, war, political instability or other conflict, or other events outside of our control, our business and operating results could be negatively impacted. For example, see above in ‘‘The ongoing COVID-19 pandemic.’’ Our ability to protect our brands’ reputations is an integral part of our general success strategy and is critical to the overall value of the brands. If we fail to maintain high standards for merchandise quality and integrity in our business conduct or fail to address other risk factors, including threats to data and privacy and cybersecurity, such failures could jeopardize our brands’ reputations. Consumers value readily available information from social media and other sources concerning retailers and their goods and services and many times act on such information without further investigation in regards to its accuracy. Any negative publicity, whether true or not, may affect our reputation and brand and, consequently, reduce demand for our merchandise, decrease customer and investor loyalty and affect our vendor relationships. From time to time, we may be subject to legal and business challenges in the operation of our Company due to proxy contests, consent solicitations, shareholder proposals, media campaigns and other such actions instituted by activist shareholders or others. In the event of shareholder activism, particularly with respect to matters which the Board, in exercising their fiduciary duties, disagree with or have determined not to pursue, our business could be adversely affected because responding to such actions is costly and time-consuming, disruptive to our operations, may not align with our business strategies and may divert the attention of our Board and management from the pursuit of current business strategies. Perceived uncertainties as to our future direction or changes to the composition of our Board as a result of shareholder activism may lead to the perception of instability in the organization and its future and may make it more difficult to attract and retain qualified personnel, business partners and customers. 24 Risk Description 24. Disadvantageous lease obligations and commercial retail consolidation 25. Changes to accounting rules and regulations may adversely affect our financial results, financial position and cash flows We have, and will continue to have, significant lease obligations. If an existing or future store is not profitable, and we decide to close it, we may nonetheless be committed to fulfill our obligations under the applicable lease including paying the base rent for the balance of the lease term. Additionally, continued consolidation in the commercial retail real estate market could affect our ability to successfully negotiate favorable rental terms for our stores in the future and could concentrate our leases with fewer landlords who may then be in a position to dictate unfavorable terms to us due to their significant negotiating leverage. If we are unable to enter into new leases or renew or renegotiate existing leases on terms acceptable to us or be released from our obligations under leases for stores that we close, this could affect our ability to profitably operate our stores. Additionally, as noted in above in ‘‘The ongoing COVID-19 pandemic,’’ we suspended rent payments with respect to many of our leases during part of 2020. Any dispute regarding our leases may result in litigation with the respective landlord, and any such dispute could be costly and have an uncertain outcome. Further, any bankruptcy filings by our landlords as a result of the COVID-19 pandemic could adversely impact our ability to negotiate favorable terms. Generally accepted accounting principles and related accounting pronouncements, implementation guidelines and interpretations that are relevant to our business, including but not limited to revenue recognition, leases, impairment of goodwill, intangible and long-lived assets, inventory, income taxes and litigation, are highly complex and involve many subjective assumptions, estimates and judgments. Changes in these rules or their interpretation or changes in underlying assumptions, estimates or judgments could significantly change or increase volatility of our reported or expected financial performance or financial condition. See Note 1, to our consolidated financial statements under the heading ‘‘Recently Issued Accounting Pronouncements’’ for a description of recently issued accounting pronouncements, and ‘‘Critical Accounting Estimates,’’ included in Item 7, ‘‘Management’s Discussion and Analysis of Financial Condition and Results of Operations’’ for a discussion of accounting policies considered to be important to our operational results and financial condition. These and other future changes to accounting rules or regulations could have an adverse impact on our business, operational results, financial position and cash flow presentation. 25 Risk Description 26. Fluctuations in our tax obligations and effective tax rate may result in volatility in our results of operations 27. The Company cannot provide any assurance that in the future the Company will pay dividends or repurchase stock pursuant to its share repurchase program We are subject to income and other taxes in local, national and international jurisdictions. Our tax returns and other tax matters are also subject to examination by the Internal Revenue Service and other tax authorities and governmental bodies. These examinations may challenge certain of our tax positions, such as the timing and amount of deductions and allocations of taxable income to various jurisdictions. The results of any tax audits could adversely affect our financial results. Furthermore, our effective tax rate in a given period may be materially impacted by changes in the mix and level of earnings by taxing jurisdiction and deductibility of excess share-based compensation. All decisions regarding authorization to pay a dividend on the Company’s common stock or approve a share repurchase program will be made by the Board from time to time based on the Board’s evaluation of the best interests of the Company and its shareholders. The Board will complete each evaluation based on a review of the Company’s stock price, future earnings, financial condition and other factors deemed relevant. There is no assurance that the Board will declare dividends on the Company’s common stock in the future. The Company’s current share repurchase program authorizes $300 million in share repurchases of the Company’s common stock, of which $55.2 million remained authorized for repurchase under the program as of January 30, 2021. However, the Company is not obligated to make any purchases under the share repurchase program and the program may be discontinued at any time. General Risks Factors Our business is subject to numerous general risks that could materially adversely impact our consolidated financial condition and results of operations. These risks include, but are not limited to, the following: Risk Description 28. Our ability to retain or recruit key personnel 29. Our inability to protect our intellectual property Our success and ability to properly manage our business depends to a significant extent upon our ability to attract, develop and retain qualified employees, including executive and senior management and talented merchants. Competition for talented employees within our industry is intense. Failure to recruit and retain such personnel and implement appropriate succession planning, including the transition of new executives, particularly at the senior executive level, could jeopardize our future success. Although we devote resources to protect our intellectual property, others may still attempt to imitate our products or infringe upon our intellectual property rights. Other parties may also claim that some of our products infringe on their trademarks, copyrights or other intellectual property rights. 26 Risk Description 29. Our inability to protect our intellectual property, cont. 30. Stock price volatility In addition, the intellectual property laws and enforcement practices in many foreign countries can be substantially different from those in the U.S. There are also inherent challenges with enforcing intellectual property rights on third party e-commerce websites, especially those based in foreign jurisdictions. We cannot guarantee that such rights are not infringed. The market price of our common stock has fluctuated substantially in the past and may continue to do so in the future. Future announcements or management discussions concerning us or our competitors, sales and profitability results, quarterly variations in operating results or comparable sales, updates on our strategic initiatives, changes in earnings estimates by analysts or the failure of investors or analysts to understand our business strategies or fundamental changes in our business or sector, among other factors, could cause the market price of our common stock to fluctuate substantially. In addition, stock markets have experienced periods of significant price or volume volatility in recent years. This volatility has had a substantial effect on the market prices of securities of many public companies for reasons frequently unrelated to the operating performance of the specific companies. ITEM 1B. UNRESOLVED STAFF COMMENTS None. ITEM 2. PROPERTIES Stores At fiscal year-end for 2020, 2019 and 2018 our total consolidated selling square feet was 3.1 million, 3.2 million and 3.4 million, respectively. For a general description of our leases, see Note 1 to our consolidated financial statements under the heading ‘‘Operating Leases.’’ As of January 30, 2021, our 1,302 stores were located in 46 states, Puerto Rico and the U.S. Virgin Islands, as follows: Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana 18 Maine 32 Maryland 10 Massachusetts 128 Michigan 24 Minnesota 21 Mississippi 8 Missouri 119 Montana 53 Nebraska 3 Nevada 53 New Hampshire 23 New Jersey 7 New Mexico 13 New York 16 North Carolina 19 North Dakota 3 Ohio 37 Oklahoma 28 Oregon 35 Pennsylvania 26 Rhode Island 11 23 South Carolina South Dakota 3 Tennessee 8 Texas 17 Utah 6 Virginia 45 Washington 7 West Virginia 45 Wisconsin 43 U.S. Virgin Islands Puerto Rico 4 42 12 14 64 4 31 3 30 122 7 42 22 2 13 1 5 NSSC and Distribution Centers Our NSSC is located on approximately 63 acres in Fort Myers, Florida and consists of approximately 504,000 square feet of office space. Our distribution center is located on approximately 110 acres in Winder, Georgia and consists of approximately 550,000 square feet of distribution, fulfillment, call center and office space. 27 ITEM 3. LEGAL PROCEEDINGS Information regarding legal proceedings is incorporated by reference from Note 14 to the accompanying consolidated financial statements under the heading ‘‘Commitments and Contingencies.’’ ITEM 4. MINE SAFETY DISCLOSURES Not applicable. 28 PART II ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES Our common stock trades on the NYSE under the symbol ‘‘CHS.’’ On February 22, 2021, the last reported sale price of the common stock on the NYSE was $2.40 per share. The number of holders of record of common stock on February 22, 2021 was 1,029. In fiscal 2020, we repurchased 440,199 restricted shares in connection with employee tax withholding obligations under employee compensation plans, of which 5,727 were purchased during the fourth quarter of fiscal 2020. The following table sets forth information concerning our purchases of common stock for the periods indicated (amounts in thousands, except share and per share amounts): Period November 1, 2020 – November 28, 2020 . . . . . . . . . November 29, 2020 – January 2, 2021 . . . . . . . . . . . January 3, 2021 – January 30, 2021 . . . . . . . . . . . . . Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total Number of Shares Purchased (a) 5,727 — — 5,727 Average Price Paid per Share $1.07 — — 1.07 Total Number of Shares Purchased as Part of Publicly Announced Plans (b) — — — — Approximate Dollar Value of Shares that May Yet Be Purchased Under the Publicly Announced Plans $55,192 55,192 55,192 (a) (b) Total number of shares purchased consists of 5,727 shares of restricted stock repurchased in connection with employee tax withholding obligations under employee compensation plans, which are not purchases under any publicly announced plan. In November 2015, we announced a $300 million share repurchase authorization for the Company’s common stock. We did not repurchase any of the Company’s common stock during fiscal years 2020 and 2019 under the Company’s share repurchase authorization. As of January 30, 2021, $55.2 million remains authorized for repurchase under the share repurchase program. The repurchase program has no specific termination date and will expire when we have repurchased all securities authorized for repurchase thereunder, unless terminated earlier by our Board of Directors (‘‘Board’’). The Company has no continuing obligation to repurchase shares under this authorization, and the timing, actual number and value of any additional shares to be purchased will depend on the performance of our stock price, market conditions and other considerations. In response to the pandemic, the Company took actions to reinforce its financial position and liquidity, including suspending its quarterly dividend commencing April 2020. Any determination to pay future dividends will be made by the Board of Directors based on an evaluation of our stock price, future earnings, financial condition and other factors deemed relevant by the Board. Five Year Performance Graph The following graph compares the cumulative total return on our common stock with the cumulative total return of the companies in the Standard & Poor’s (‘‘S&P’’) 500 Index and the S&P 500 Apparel Retail Index. Cumulative total return for each of the periods shown in the Performance Graph is measured assuming an initial investment of $100 on January 30, 2016 and the reinvestment of dividends. Chico’s FAS, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . S&P 500 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . S&P 500 Apparel Retail Index . . . . . . . . . . . . . . . . . . $100 100 100 $125 121 100 $ 96 148 106 $ 61 148 120 $ 45 180 140 $ 27 211 153 01/30/16 01/28/17 02/03/18 02/02/19 02/01/20 01/30/21 29 Comparison of Cumulative Five Year Total Return Chico's FAS, Inc. S&P 500 Index S&P 500 Apparel Retail Index $250 $200 $150 $100 $50 $0 1/30/16 1/28/17 2/03/18 2/02/19 2/01/20 1/30/21 ITEM 6. SELECTED FINANCIAL DATA Selected Financial Data at the dates and for the periods indicated should be read in conjunction with, and is qualified in its entirety by reference to the consolidated financial statements and the notes thereto referenced in this Annual Report on Form 10-K. Fiscal Year 2016 2018 2020 (52 weeks) (52 weeks) (52 weeks) (dollars in thousands, except per share amounts and number of stores data) 2019 (52 weeks) 2017 (53 weeks) Summary of Operations:(1) Net sales . . . . . . . . . . . . . . . . . . . . . . . . . . . Gross margin . . . . . . . . . . . . . . . . . . . . . . . . Gross margin as a percent of net sales . . . (Loss) income from operations . . . . . . . . . (Loss) income from operations as a percent of net sales . . . . . . . . . . . . . . . . . Net (loss) income . . . . . . . . . . . . . . . . . . . . Net (loss) income as a percent of net $1,324,051 184,173 $2,037,875 701,878 $2,131,140 763,414 $2,282,379 864,777 $2,476,410 946,836 13.9% (456,943) 34.4% (12,073) 35.8% 37.9% 38.2% 43,666 145,170 140,702 (34.5)% (0.6)% 2.0% 6.4% 5.7% (360,144) (12,754) 35,613 101,000 91,229 sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (27.2)% (0.6)% 1.6% 4.4% 3.7% Per Share Data: Net (loss) income per common share-basic . . . . . . . . . . . . . . . . . . . . . . . . Net (loss) income per common and common equivalent share–diluted . . . . . $ $ (3.11) (3.11) $ $ (0.11) (0.11) $ $ 0.28 0.28 $ $ 0.79 0.79 $ $ 0.69 0.69 Weighted average common shares outstanding–basic . . . . . . . . . . . . . . . . . . 115,994 114,859 122,662 125,341 128,995 30 Fiscal Year 2016 2018 2020 (52 weeks) (52 weeks) (52 weeks) (dollars in thousands, except per share amounts and number of stores data) 2019 (52 weeks) 2017 (53 weeks) Weighted average common and common equivalent shares outstanding–diluted . . 115,994 114,859 122,729 125,403 129,237 Cash dividends per share . . . . . . . . . . . . . . $ 0.09 $ 0.35 $ 0.34 $ 0.33 $ 0.32 Balance Sheet Data (at year-end): Cash and marketable securities. . . . . . . . . . Total assets(1) . . . . . . . . . . . . . . . . . . . . . . . . Working capital(1) . . . . . . . . . . . . . . . . . . . . Long-term debt . . . . . . . . . . . . . . . . . . . . . . Shareholders’ equity . . . . . . . . . . . . . . . . . . Other Selected Operating Data: Percentage decrease in comparable sales . . Purchases of property and equipment. . . . . Investment in capitalized cloud computing arrangement service contracts, net . . . . . Total depreciation and amortization . . . . . . Significant non-cash charges(3) . . . . . . . . . . Restructuring and strategic charges, pre-tax . . . . . . . . . . . . . . . . . . . . . . . . . . . Total stores at year end . . . . . . . . . . . . . . . . Total selling square feet (in thousands) . . . $ 109,350 1,274,878 (29,748) 149,000 165,119 $ 127,865 1,542,659 17,057 42,500 530,092 $ 186,115 1,007,034 209,954 57,500 579,964 $ 220,131 1,087,605 247,557 53,601 656,382 $ 192,505 1,108,994 174,766 68,535 609,173 N/A(2) $ 11,360 9,991 $ $ 63,472 $ 234,989 $ $ $ $ (3.4)% (4.9)% (7.7)% (3.7)% 33,939 $ 54,187 $ 48,530 $ 47,836 10,821 88,411 $ $ — $ 1,064 91,333 $ $ — $ 96,310 — $ — $ — $ 109,251 — $ — $ — $ — $ — $ 1,302 3,142 1,341 3,232 1,418 3,413 1,460 3,513 31,027 1,501 3,612 1 2 3 In August 2018, the Financial Accounting Standards Board (the ‘‘FASB’’) issued Accounting Standards Update (‘‘ASU’’) 2018-11, Targeted Improvements to ASC 842, Leases (‘‘ASC 842’’), which included a provision to apply ASC 842 at the adoption date and recognize a cumulative effect adjustment to the opening balance of retained earnings in the period of adoption. The Company has elected to use the initial application date as the effective date of ASC 842. Consequently, the comparative periods are presented in accordance with ASC 840, Leases, and are not restated in accordance with ASC 842. The Company is not providing comparable sales figures for fiscal 2020 as it is not a meaningful measure due to the significant impact of store closures during the first half of fiscal 2020 as a result of the pandemic. Includes the following significant non-cash charges related to the impact of the pandemic: pre-tax inventory write-offs of $55.4 million; pre-tax long-lived store asset impairment of $20.9 million; pre-tax right of use store asset impairment of $2.4 million; pre-tax other long-lived asset impairment of $8.4 million; pre-tax other right of use asset impairment of $1.6 million; pre-tax goodwill and intangible impairment charges of $114.3 million; and a deferred tax asset valuation allowance of $32.1 million. 31 ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following discussion and analysis should be read in conjunction with the consolidated financial statements and notes thereto. References herein to ‘‘Notes’’ refer to the Notes to our consolidated financial statements. Each of the periods presented had fifty-two weeks. EXECUTIVE OVERVIEW Chico’s FAS is a Florida-based fashion company founded in 1983 on Sanibel Island, Florida. The Company reinvented the fashion retail experience by creating fashion communities anchored by service, which put the customer at the center of everything we do. As one of the leading fashion retailers in North America, Chico’s FAS is a company of three unique brands operating under the Chico’s, White House Black Market (‘‘WHBM’’) and Soma brand names - each thriving in their own white space, founded by women, led by women, providing solutions that millions of women say give them confidence and joy. As of January 30, 2021, we operated 1,302 stores across 46 states, Puerto Rico and the United States (‘‘U.S.’’) Virgin Islands, and sold merchandise through 68 international franchise locations in Mexico and 2 domestic airport locations. We sometimes refer to our Chico’s and WHBM brands collectively as our ‘‘Apparel Group’’ and refer to our Soma and TellTale brands collectively as ‘‘Soma.’’ Our distinct lifestyle brands typically serve the needs of fashion-savvy women 35 years and older. We earn revenue and generate cash through the sale of merchandise in our domestic retail stores, our various Company-operated e-commerce websites, our call center (which takes orders for all of our brands), through unaffiliated franchise partners and through third-party channels. We utilize an integrated, omnichannel approach to managing our business. We want our customers to experience our brands holistically and to view the various retail channels we operate as a single, integrated experience rather than as separate sales channels operating independently. This approach allows our customers to browse, purchase, return or exchange our merchandise through whatever sales channel and at whatever time is most convenient. As a result, we track total sales and comparable sales on a combined basis. Exit of Canada Frontline Operations On July 30, 2020, Chico’s FAS Canada, Co., an immaterial subsidiary of the Company, filed for bankruptcy with the Ontario, Canada office of the Superintendent in Bankruptcy. This action resulted in the permanent closure of four Chico’s and six WHBM boutiques in Ontario, Canada. The permanent closure of the Canadian boutiques, which constitute all of the Company’s Canadian boutiques, was part of the Company’s ongoing cost-savings measures taken to mitigate the impact of the novel strain of coronavirus (‘‘COVID-19’’) pandemic (the ‘‘COVID-19 pandemic’’ or the ‘‘pandemic’’) and address the operational and financial challenges associated with operating in Canada. In connection with this effort, in the second quarter of fiscal 2020, we exited our Canada frontline operations and recorded on a net basis a non-material charge, including the realization of a cumulative foreign currency translation adjustment. 32 Select Financial Results The following table depicts select financial results for fiscal 2020, 2019 and 2018: Fiscal 2020 Fiscal 2018 Fiscal 2019 (dollars in millions, except per share amounts) $1,324 $2,038 $2,131 Net sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Significant non-cash charges(1): Inventory write-offs(2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Long-lived store asset impairment(2)(3) . . . . . . . . . . . . . . . . . . . . . . . . . Right of use store asset impairment(2) . . . . . . . . . . . . . . . . . . . . . . . . . . Other long-lived asset impairment(2)(4) . . . . . . . . . . . . . . . . . . . . . . . . . Other right of use asset impairment(2) . . . . . . . . . . . . . . . . . . . . . . . . . . Goodwill impairment(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Indefinite-lived asset impairment(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deferred tax asset valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . 55 21 2 8 2 80 34 32 — — — — — — — — (Loss) income from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net (loss) income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net (loss) income per common and common equivalent share–diluted. . (457) (360) (3.11) (12) (13) (0.11) — — — — — — — — 44 36 0.28 (1) (2) (3) (4) All significant charges relate to the impact of the pandemic. Less significant charges that may have been incurred are not reflected in the table above. Presented pre-tax. Primarily includes impairment on leasehold improvements at certain underperforming stores. Includes impairment on capitalized implementation costs related to our cloud computing arrangements and other technology-related assets. Financial Results Loss per diluted share for fiscal 2020 was $3.11 compared to loss per diluted share of $0.11 in fiscal 2019. The fiscal 2020 net loss includes approximately $200 million in significant after-tax non-cash charges. The fiscal 2019 net loss includes the unfavorable impact of accelerated depreciation charges of approximately $8 million, after-tax, related to our retail fleet optimization plan and severance and other related net charges (collectively, ‘‘Severance Charges’’) of approximately $2 million, after-tax, in connection with actions taken to reposition our then organizational structure. The fiscal 2018 net income includes the unfavorable impact of accelerated depreciation and impairment charges of approximately $8 million, after-tax, related to our retail fleet optimization plan, partially offset by the favorable tax benefit of approximately $5 million related to the Tax Cuts and Jobs Act of 2017 (the ‘‘Tax Act’’). Current Trends During fiscal 2020, the Company experienced varying degrees of business disruptions as a result of the pandemic, which had a material adverse impact on our business operations and operating results and operating cash flows during fiscal 2020. In response to the pandemic, the Company took actions to reinforce its financial position and liquidity. Specific actions include: significantly reducing capital and expense structures, centralizing key functions to create a nimbler organization to better align costs with expected sales; suspending the quarterly dividend commencing April 2020; aligning inventory receipts with expected demand; partnering with suppliers and vendors to reduce operating costs and extend payment terms; and reviewing real estate and actively negotiating with landlords to deliver rent relief in the form of reductions, abatements and other concessions. The Company also amended and extended its credit facility to strengthen its liquidity and enhance its financial stability. Furthermore, our financial position and liquidity are being bolstered by robust digital performance across all brands. As discussed in more detail in Item 1A ‘‘Risk Factors’’ of this Annual Report on Form 10-K, the Company is subject to certain risks and uncertainties. There can be no assurance that the actual future results, performance, benefits, or achievements that we expect from our strategies, systems, initiatives, or products, including our measures to mitigate the operating and financial impact of the pandemic, will occur. 33 The Company remains confident that it currently has sufficient liquidity to repay its obligations as they become due for the foreseeable future and the Company continues to execute on its cost savings initiatives, among other liquidity measures. However, the extent to which the pandemic impacts our business operations, financial results, and liquidity will depend on numerous evolving factors that we may not be able to accurately predict or assess, including, but not limited to, the duration and scope of the pandemic; our response to and ability to mitigate the impact of the pandemic; the negative impact the pandemic has on global and regional economies and economic activity, including the duration and magnitude of its impact on unemployment rates and consumer discretionary spending; its short- and longer-term impact on the levels of consumer confidence; the ability of our suppliers, vendors and customers to successfully address the impacts of the pandemic; actions governments, businesses and individuals take in response to the pandemic; and how quickly economies recover after the pandemic subsides. Fiscal 2020 Business Highlights The Company’s fiscal 2020 highlights include: • Rapid transformation into a digital-first company: Chico’s FAS fast-tracked numerous innovation and digital technology investments. These investments drove higher consumer engagement and a year-over-year digital sales increase of 17.5%, led by Soma’s digital sales increase of 72%. • Gained sales momentum at Soma: Soma generated comparable sales growth for the last seven months in fiscal 2020, and according to market research firm NPD, Group Inc., for the 12 months ended January 2021, Soma’s growth exceeded that of the U.S. apparel market and the market leader for non-sport bras and panties, and was in the top five brands overall in the sleepwear market. We believe this is compelling evidence Soma is well positioned and on track to accelerate recent market share gains. • • • Implementation of enhanced marketing efforts drove traffic as well as new customers: Newly acquired customers were retained at a meaningfully higher rate than in fiscal 2019. The average age of new customers dropped 10 years for Chico’s and eight years for Soma, and the average age of new WHBM customers complemented the current target customer, reinforcing the runway for all three brands. Improved apparel product and acceptance: The Company relaunched Zenergy in Chico’s with new fabrications, styling and marketing, and also increased its gifting assortment and key item depth which showed positive results. At WHBM, the brand pivoted to casualization and launched luxe weekend alongside new runway leggings and a focus on denim that resonated well with customers. Enhanced liquidity and financial flexibility: The Company amended and extended its credit facility to $300 million and ended the year with a solid cash position of $109 million of cash and cash equivalents. • Obtained meaningful rent reductions and strengthened the Company’s real estate position: Chico’s FAS obtained landlord commitments of $65 million in rent abatements and reductions and further rationalized its real estate position by permanently closing an incremental 40 underperforming locations. • Realized significant cost savings: The Company substantially streamlined the organization and permanently reduced its cost structure to more efficiently support the business, resulting in approximately $235 million of annual savings in fiscal 2020, or 23% greater than its original plan, with the expectation that certain of these cost savings initiatives will benefit future years and reflect a cultural shift in how the business is managed. Fiscal 2021 Outlook Given the ongoing market disruption caused by the pandemic and related uncertainty on timing and extent of the market recovery, the Company is not providing specific fiscal 2021 first-quarter or full-year financial guidance at this time. The Company is, however, providing information on its planning expectations for the coming year. At this time, the Company expects to benefit from the COVID-19 vaccine rollout, particularly given its customer base, 34 and is planning for consolidated sales trends to improve in the back half of the year. Consolidated sales trends for the first half of the year are expected to be largely in line with reported third and fourth quarter fiscal 2020 results. By brand, the Company expects continued strong performance at Soma, with performance at Chico’s and WHBM consistent with market expectations and all brands benefiting from the COVID-19 vaccine rollout. We expect our ongoing investment in the digital channel to deliver continued sales growth. Cost savings realized in fiscal 2020 are expected to be maintained in fiscal 2021. The Company is continuing to implement supply chain efficiencies and intends to maintain stringent inventory controls, with fiscal 2021 first quarter inventories planned down 30% to last year, which are expected to support improving current margin levels. To further optimize its store footprint and improve profitability, in fiscal 2021, the Company will continue to emphasize its growing digital channel and anticipates rolling out ‘‘store-in-store’’ opportunities for the Soma brand in 50 Chico’s boutiques.The Company anticipates closing 40 to 45 stores in fiscal 2021. Key Performance Indicators In assessing the performance of our business, we consider a variety of key performance and financial measures to evaluate our business, develop financial forecasts and make strategic decisions. These key measures include comparable sales, gross margin as a percent of sales, diluted earnings per share and return on net assets (‘‘RONA’’). The following describes these measures. Comparable Sales Comparable sales is an omnichannel measure of the amount of sales generated from products the Company sells directly to the consumer relative to the amount of sales generated in the comparable prior-year period. Comparable sales is defined as sales from stores open for the preceding twelve months, including stores that have been expanded, remodeled or relocated within the same general market and includes online and catalog sales, and beginning in the third quarter of fiscal 2019, includes international sales. The Company has historically viewed comparable sales as a key performance indicator to measure the performance of our business, however, due to varying degrees of business disruptions and periods of store closures or stores operating at reduced hours as a result of the pandemic during fiscal 2020, we do not believe this is a meaningful measure for fiscal 2020. Gross Margin as a Percentage of Net Sales Gross margin as a percentage of net sales is computed as gross margin divided by net sales. We believe gross margin as a percentage of net sales is a primary metric to measure the performance of our business as it is used to determine the value of incremental sales, and to guide pricing and promotion decisions. Diluted Earnings per Share Earnings per share is determined using the two-class method when it is more dilutive than the treasury stock method. Basic earnings per share is computed by dividing net income available to common shareholders by the weighted-average number of common shares outstanding during the period, including participating securities. Diluted earnings per share reflects the dilutive effect of potential common shares from non-participating securities such as stock options, performance stock units and restricted stock units. Whereas basic earnings per share serves as an indicator of the Company’s profitability, we believe diluted earnings per share is a primary metric provided it gauges the Company’s quality of earnings per share assuming all potential common shares from non-participating securities are exercised. Return on Net Assets RONA is defined as (a) net income divided by (b) the ‘‘five-point average’’ (based on balances at the beginning of the first quarter plus the final balances for each quarter of the fiscal year) of net working capital less cash and marketable securities plus fixed assets. We believe RONA is a primary metric as it helps to determine how well the Company is utilizing its assets. As such, a higher RONA could indicate that the Company is using its assets and working capital efficiently and effectively. 35 RESULTS OF OPERATIONS Net (Loss) Income and Net (Loss) Income Per Diluted Share For fiscal 2020, the Company reported a net loss of $360 million, or $3.11 loss per diluted share, compared to a net loss for fiscal 2019 of $13 million, or $0.11 loss per diluted share. Results for fiscal 2020 were significantly impacted by the pandemic and included the following non-cash charges: Summary of Significant Non-Cash Charges(1) Fiscal 2020 Amount(2) % of Net Sales (dollars in millions) Gross margin: Inventory write-offs(3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Long-lived store asset impairment(3)(4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Right of use store asset impairment(3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total significant charges impacting gross margin . . . . . . . . . . . . . . . . . . . . . . . . . . Selling, general and administrative expenses: Other long-lived asset impairment(3)(5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other right of use asset impairment(3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total charges impacting selling, general and administrative expenses. . . . . . . . . . Goodwill and intangible impairment charges: Goodwill impairment(3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Indefinite-lived asset impairment(3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total goodwill and intangible impairment charges . . . . . . . . . . . . . . . . . . . . . . . . . Income tax benefit: Deferred tax asset valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total charges impacting income tax benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 55 21 2 79 8 2 10 80 34 114 32 32 4.2% 1.6 0.2 6.0 0.6 0.1 0.7 6.1 2.6 8.7 2.4 2.4 Total significant non-cash charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $235 17.8% (1) All significant charges relate to the impact of the pandemic. Less significant charges that may have been incurred are not reflected in the table above. (2) May not foot due to rounding. (3) (4) (5) Presented pre-tax. Primarily includes impairment on leasehold improvements at certain underperforming stores. Includes impairment on capitalized implementation costs related to our cloud computing arrangements and other technology-related assets. Net loss for fiscal 2019 was $13 million, or $0.11 loss per diluted share, compared to net income for fiscal 2018 of $36 million, or $0.28 loss per diluted share. The fiscal 2019 net loss includes the unfavorable impact of accelerated depreciation charges of approximately $8 million, after-tax, related to our retail fleet optimization plan and Severance Charges of approximately $2 million, after-tax, related to our then revised organizational structure. Fiscal 2018 net income includes the unfavorable impact of impairment and accelerated depreciation charges of approximately $8 million, after-tax, related to our retail fleet optimization plan, partially offset by the favorable tax benefit of approximately $5 million related to the Tax Act. 36 Net Sales The following table depicts net sales by Chico’s, WHBM and Soma in dollars and as a percentage of total net sales for fiscal 2020, 2019 and 2018: Chico’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WHBM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Soma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 596 376 352 45.0% $1,045 627 28.4 365 26.6 51.3% $1,099 695 30.8 338 17.9 51.6% 32.6 15.8 Total net sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,324 100.0% $2,038 100.0% $2,131 100.0% Fiscal 2020 % Fiscal 2019 % Fiscal 2018 % (dollars in millions)(1) (1) May not foot due to rounding. For fiscal 2020, net sales were $1.3 billion compared to $2.0 billion in fiscal 2019. This 35.0% decrease primarily reflects disruptions related to the pandemic, including temporary store closures or stores operating at reduced hours during fiscal 2020, reduced in-store traffic, changing consumer patterns and the impact of 39 net store closures since fiscal 2019, partially offset by strong double-digit growth in digital sales. For fiscal 2019, net sales were $2.0 billion compared to $2.1 billion in fiscal 2018. This decrease of 4.4% reflects a comparable sales decline of 3.4% as well as the impact of 77 net store closures since fiscal 2018. The comparable sales decline was driven by lower average dollar sale and a decrease in transaction count. The Company is not providing comparable sales figures for fiscal 2020 as it is not a meaningful measure due to the significant impact of store closures during the first half of fiscal 2020 as a result of the pandemic. Cost of Goods Sold/Gross Margin The following table depicts cost of goods sold and gross margin in dollars and gross margin as a percentage of total net sales for fiscal 2020, 2019 and 2018: Fiscal 2020 Fiscal 2019 (dollars in millions) Fiscal 2018 Cost of goods sold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gross margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gross margin percentage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,140 $ 184 $1,336 $ 702 $1,368 $ 763 13.9% 34.4% 35.8% $900 $800 $700 $600 $500 $400 $300 $200 $100 $0 13.9% $184 34.4% $763 $702 35.8% 40.00% 35.00% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% 2020 2019 2018 Gross Margin $ (millions) Gross Margin Percent For fiscal 2020, gross margin was $184 million, or 13.9% of net sales, compared to $702 million, or 34.4% of net sales, in fiscal 2019. The decrease in gross margin rate primarily reflects lower maintained margin 37 including pre-tax inventory write-offs of $55 million, or 4.2% of net sales, the impact of temporary store closures or stores operating at reduced hours which resulted in deleverage of fixed occupancy costs, and store impairment charges of $23 million, or 1.8% of net sales. For fiscal 2019, gross margin was $702 million, or 34.4%, compared to $763 million, or 35.8%, in fiscal 2018. This 140-basis point decrease primarily reflects charges related to our omnichannel programs, the clearance of merchandise and the impact of incremental tariffs on maintained margin incurred in the second half of fiscal 2019. Selling, General and Administrative Expenses The following table depicts selling, general and administrative (‘‘SG&A’’) expenses, which includes store and direct operating expenses, marketing expenses and NSSC expenses, in dollars and as a percentage of total net sales for fiscal 2020, 2019 and 2018: Fiscal 2020 Fiscal 2019 (dollars in millions) Fiscal 2018 Selling, general and administrative expenses . . . . . . . . . . . . . . . . . . . . . . . . . . Percentage of total net sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 527 39.8% $ 714 35.0% $ 720 33.8% $721 $720 $719 $718 $717 $716 $715 $714 $713 $712 $711 $710 $709 $708 $707 $706 $705 $704 $703 $702 $701 $700 $720 45.00% $714 40.00% 35.0% 35.00% 33.8% 39.8% $527 2020 2019 2018 SG&A $ (millions) SG&A Percent 30.00% For fiscal 2020, SG&A was $527 million, or 39.8%, compared to $714 million, or 35.0%, in fiscal 2019. This $187 million decrease primarily reflects the Company’s ongoing expense reduction initiatives to align its cost structure with sales, partially offset by the impact of pre-tax impairments charges of $10 million, or 0.7% of net sales, related to other asset impairments as reflected in the Summary of Significant Non-Cash Charges table herein. For fiscal 2019, SG&A was $714 million, or 35.0%, compared to $720 million, or 33.8%, in fiscal 2018. This $6 million decrease primarily reflects a reduction in employee-related costs, partially offset by investments in marketing. Retail Fleet Optimization Plan In fiscal 2018, the Company announced a retail fleet optimization plan to rebalance the mix between our physical store presence and our digital network. Stores support the digital strategy and give us an enhanced presence. In fiscal 2019, the Company recorded pre-tax accelerated depreciation charges within cost of goods sold of approximately $11 million associated with this retail fleet optimization plan. The fiscal 2019 after-tax impact of these charges was approximately $8 million. In fiscal 2018, the Company recorded pre-tax accelerated depreciation and impairment charges within cost of goods sold of approximately $1 million and $9 million, 38 respectively. The fiscal 2018 after-tax impact of these charges was approximately $8 million. Accelerated depreciation of property and equipment for fiscal 2020 was immaterial. To further support the digital strategy and improve store productivity, we anticipate closing 40 to 45 stores in fiscal 2021. Income Taxes The effective tax rate for fiscal 2020, 2019 and 2018 was 21.7%, (6.7)% and 17.8%, respectively. The fiscal 2020 effective tax rate primarily reflects a rate differential due to benefits provided under the Coronavirus Aid, Relief, and Economic Security (‘‘CARES’’) Act, partially offset by the unfavorable impact of the Company’s book goodwill impairment charge and the valuation allowance against the Company’s deferred tax assets in fiscal 2020. The fiscal 2019 effective tax rate primarily reflects an income tax benefit on an annual operating loss, offset by an unfavorable fiscal 2018 provision-to-return adjustment, a valuation allowance on certain deferred tax assets for charitable contribution carryforwards and employee share-based compensation expense. The fiscal 2018 effective tax rate reflects benefits from the Tax Act which includes the lower federal statutory rate of 21% compared to a fiscal 2017 blended federal tax rate of 33.8% due to the timing of the effective date of the Tax Act. The fiscal 2018 effective tax rate also reflects approximately $5 million of transitional tax reform benefits related to fiscal 2017, partially offset by an approximate $1 million increase in tax expense related to the accounting for employee share-based compensation expense. Excluding the aforementioned favorable and unfavorable impacts to the effective tax rates, the fiscal 2020, 2019 and 2018 effective tax rate provisions would have been 21.7%, 26.4% and 25.8%. Cash, Marketable Securities and Debt At the end of fiscal 2020, cash and marketable securities totaled $109 million. Debt at the end of fiscal 2020 totaled $149 million, remaining unchanged from the end of the first quarter of fiscal 2020. Cash and marketable securities of $109 million at the end of fiscal 2020 reflects $38 million in rent settlements made to landlords during the fourth quarter of fiscal 2020. Inventories At the end of fiscal 2020, inventories totaled $204 million compared to $247 million at the end of fiscal 2019. This $43 million decrease, or 17.3%, primarily reflects inventory assortments better aligned to consumer demand. Income Tax Receivable At the end of fiscal 2020, our consolidated balance sheet reflected a $55 million income tax receivable related to the recovery of Federal income taxes paid and other tax law changes as a result of the CARES Act. Liquidity and Capital Resources Overview In response to the pandemic, the Company has taken actions to reinforce its financial position and liquidity. Specific actions include: significantly reducing capital and expense structures, centralizing key functions to create a nimbler organization to better align costs with expected sales; suspending the quarterly dividend commencing April 2020; aligning inventory receipts with expected demand; partnering with suppliers and vendors to reduce operating costs and extend payment terms; and reviewing real estate and actively negotiating with landlords to deliver rent relief in the form of reductions, abatements and other concessions. In October 2020, the Company also amended and extended its credit facility to strengthen its liquidity and enhance its financial stability. The Company anticipates satisfying its material cash requirements from its cash flows from operating activities, our cash and marketable securities on hand, capacity within our credit facility and other liquidity options. Our ongoing capital requirements will continue to be primarily for enhancing and expanding our omnichannel capabilities, including investments in our stores; information technology; and supply chain. 39 The following table summarizes cash flows for fiscal 2020, 2019 and 2018: Net cash (used in) provided by operating activities. . . . . . . . . . . . . . . . . . . . . . . . . . Net cash provided by (used in) investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . Net cash provided by (used in) financing activities. . . . . . . . . . . . . . . . . . . . . . . . . . Net increase (decrease) in cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . Fiscal 2020 Fiscal 2019 Fiscal 2018 (dollars in millions)(1) $(98) 34 91 $ 27 $ 33 (36) (58) $(60) $ 158 (56) (138) $ (36) (1) May not foot due to rounding. Operating Activities Net cash used in operating activities in fiscal 2020 was $98 million compared to net cash provided by operating activities of $33 million for fiscal 2019. The change in net cash used in operating activities primarily reflects the fiscal 2020 net loss, partially offset by the suspension or reduction of rent payments commencing in April 2020 and reduced operational spending as sales declined. Net cash provided by operating activities in fiscal 2019 was $33 million compared to $158 million for fiscal 2018. This $125 million decrease primarily reflects lower fiscal 2019 net income, a decline in share-based compensation and investments in cloud computing arrangement (‘‘CCA’’) service contracts and Soma inventory to fund growth. Investing Activities Net cash provided by investing activities for fiscal 2020 was $34 million compared to net cash used in investing activities of $36 million for fiscal 2019, reflecting a $47 million increase in net proceeds from the sale of marketable securities and reduced capital spend. Net cash used in investing activities for fiscal 2019 was $36 million compared to $56 million for fiscal 2018, primarily reflecting a $20 million decrease in purchases of property and equipment as we continue to invest in CCA service contracts. Financing Activities Net cash provided by financing activities for fiscal 2020 was $91 million compared to net cash used in financing activities of $58 million in fiscal 2019, primarily reflecting a $122 million increase in net proceeds from borrowings and the suspension of dividend payments commencing in April 2020. In fiscal 2020, we paid one cash dividend at $0.09 per share on our common stock, totaling $11 million, and received approximately $0.4 million in proceeds from issuing approximately 2 million shares related to employee stock ownership plans. Net cash used in financing activities for fiscal 2019 was $58 million compared to $138 million in fiscal 2018, primarily reflecting an $81 million decrease in share repurchases. In fiscal 2019, we paid four cash dividends at $0.0875 per share on our common stock, totaling $41 million, and received approximately $1 million in proceeds from issuing approximately 2 million shares related to employee stock ownership plans. Store and Franchise Activity During fiscal 2020, we had 39 net permanent store closures, consisting of 12 Chico’s stores, 24 WHBM stores and 3 Soma stores. As of January 30, 2021, the Company’s franchise operations consisted of 68 international retail locations in Mexico and 2 domestic airport locations. In fiscal 2018, the Company announced a retail fleet optimization plan to rebalance the mix between our physical store presence and our digital network. We have continued to refine that strategy, particularly in light of the pandemic. Stores continue to be an important part of our omnichannel strategy, and digital sales are higher in markets where we have a retail presence, but we intend to continue rationalizing our real estate portfolio, reflecting our emphasis on digital and our priority for higher profitability standards. We are currently driving store sales with 40 less inventory and increased productivity. We have closed 40 underperforming locations since the beginning of fiscal 2020 and ended the fiscal year with 1,302 boutiques. We will continue to shrink our store base to align with these standards, primarily as leases come due, lease kickouts are available, or buyouts make economic sense. We have strong lease flexibility with nearly 60% of our leases coming up for renewal or kick-outs available over the next three years. The Company anticipates closing 40 to 45 stores in fiscal 2021. However, with the uncertainty of the pandemic, we intend to continuously evaluate the appropriate store base in light of economic conditions and our business strategy and may adjust the openings and closures as conditions require or as opportunities arise. Contractual Obligations The following table summarizes our material contractual obligations at January 30, 2021: Total One year or less 2-3 years 4-5 years After 5 years (in millions)(1) Operating leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 794 263 Purchase orders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Capital expenditures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Long-term debt obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Interest payments on long-term debt. . . . . . . . . . . . . . . . . . . . . . . . . . Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,240 $228 263 9 — 5 $505 $333 — — — 10 $343 $164 — — 149 9 $323 $69 — — — — $69 (1) May not foot or cross-foot due to rounding. As of January 30, 2021, our contractual obligations consisted of: 1) amounts outstanding under operating leases; 2) open purchase orders for inventory and other operating expenses, in the normal course of business; 3) contractual commitments for fiscal 2021 capital expenditures; 4) long-term debt obligations; and 5) interest payments on long-term debt. Until formal resolutions are reached between us and the relevant taxing authorities, we are unable to estimate a final determination related to our uncertain tax positions and therefore, we have excluded the uncertain tax positions, totaling approximately $1 million at January 30, 2021 from the above table. Credit Facility On October 30, 2020, the Company and certain material domestic subsidiaries entered into Amendment No. 1 (the ‘‘Amendment’’) to its credit agreement (as amended, the ‘‘Agreement’’), dated as of August 2, 2018, by and among the Company, certain material domestic subsidiaries as co-borrowers and guarantors, Wells Fargo Bank, National Association, as Agent, letter of credit issuer and swing line lender, and certain lenders party thereto. Our obligations under the Agreement are guaranteed by the guarantors and secured by a first priority lien on certain assets of the Company and certain material domestic subsidiaries, including inventory, accounts receivable, cash deposits, certain insurance proceeds, real estate, fixtures and certain intellectual property. The Agreement provides for a five-year asset-based senior secured revolving loan and letter of credit facility of up to $285 million, maturing October 30, 2025. The Agreement also provides for a $15 million first-in last-out loan. The interest rate applicable to the Agreement is equal to, at the Company’s option, either a base rate, determined by reference to the federal funds rate, or a LIBO rate with a floor of 75 basis points, plus in each case an interest rate margin. The Company expects borrowings to be at a LIBO rate, plus an interest rate margin. In addition, the Company will pay a commitment fee per annum on the unused portion of the commitments under the Agreement. The Agreement contains customary representations, warranties, and affirmative covenants, as well as customary negative covenants, that, among other things restrict, subject to certain exceptions, the ability of the Company and certain of its domestic subsidiaries to: (i) incur liens, (ii) make investments, (iii) issue or incur additional indebtedness, (iv) undergo significant corporate changes, including mergers and acquisitions, (v) make dispositions, (vi) make restricted payments, (vii) prepay other indebtedness and (viii) enter into certain other restrictive agreements. The Company may pay cash dividends and repurchase shares under its share buyback 41 program, subject to certain thresholds of available borrowings based upon the lesser of the aggregate amount of commitments under the Agreement and the borrowing base, determined after giving effect to any such transaction or payment, on a pro forma basis. As of January 30, 2021, approximately $149 million in net borrowings were outstanding under the Agreement, and is reflected as long-term debt in the accompanying consolidated balance sheet in this Annual Report on Form 10-K. Availability under the Agreement is determined based upon a monthly borrowing base calculation which includes eligible credit card receivables, real estate and inventory, less outstanding borrowings, letters of credit and certain designated reserves. As of January 30, 2021, the available additional borrowing capacity under the Agreement was approximately $60 million, inclusive of $29 million of excess availability. This availability is directly tied to inventory levels as of our fiscal year end, which traditionally represents the low point during the fiscal year. The Company is currently evaluating the impact that the pending discontinuation of, or transition away from, LIBO rate will have on the Agreement. We have been in discussions with Wells Fargo Bank, National Association regarding this and do not expect the move to have a significant impact on our consolidated financial statements. Off-Balance Sheet Arrangements At January 30, 2021 and February 1, 2020, we did not have any relationship with unconsolidated entities or financial partnerships for the purpose of facilitating off-balance sheet arrangements or for other contractually narrow or limited purposes. Critical Accounting Estimates The discussion and analysis of our consolidated financial condition and results of operations are based upon the consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the U.S. The preparation of consolidated financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses, and related disclosure of contingent assets and liabilities. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions. Management has discussed the development and selection of these critical accounting policies and estimates with the Audit Committee of our Board of Directors, and believes the following assumptions and estimates are significant to reporting our consolidated results of operations and financial position. Inventory Valuation and Shrinkage We identify potentially excess and slow-moving inventories by evaluating inventory aging, turn rates and inventory levels in conjunction with our overall sales trend. Further, inventory realization exposure is identified through analysis of gross margins and markdowns in combination with changes in current business trends. We record excess and slow-moving inventories at net realizable value and may liquidate certain slow-moving inventory through third parties. Historically, the variation of those estimates to actual results is immaterial and material variation is not expected in the future. We estimate our expected shrinkage of inventories between our physical inventory counts by using average store shrinkage experience rates, which are updated on a regular basis. Historically, the variation of those estimates to actual results is immaterial and material variation is not expected in the future. Revenue Recognition Retail sales by our stores are recorded at the point of sale and are net of estimated customer returns, sales discounts under rewards programs and company issued coupons, promotional discounts and employee discounts. For sales from our websites and catalogs, revenue is recognized at the point of shipment. Amounts related to shipping and handling costs billed to customers are recorded in net sales and the related shipping and handling costs are recorded in cost of goods sold in the accompanying consolidated statements of (loss) income. Amounts paid by customers to cover shipping and handling costs are immaterial. 42 We sell gift cards in stores, on our Company-operated e-commerce websites and through third parties. Our gift cards do not have expiration dates. We account for gift cards by recognizing a liability at the time the gift card is sold. The liability is relieved, and revenue is recognized, for gift cards upon redemption. In addition, we recognize revenue for the amount of gift cards expected to go unredeemed (commonly referred to as gift card breakage) under the redemption recognition method. This method records gift card breakage as revenue on a proportional basis over the redemption period based on our historical gift card breakage rate. We determine the gift card breakage rate based on our historical redemption patterns. We recognize revenue on the remaining unredeemed gift cards based on determining that the likelihood of the gift card being redeemed is remote and that there is no legal obligation to remit the unredeemed gift cards to relevant jurisdictions. Soma offers a points-based loyalty program in which customers earn points based on purchases. Attaining specified loyalty point levels results in the issuance of reward coupons to discount future purchases. As program members accumulate points, we accrue the estimated future liability, adjusted for expected redemption rates and expirations. The liability is relieved and revenue is recognized for loyalty point reward coupons upon redemption. In addition, we recognize revenue on unredeemed points when it can be determined that the likelihood of the point being redeemed is remote and there is no legal obligation to remit the point value. We determined the loyalty point breakage rate based on historical and redemption patterns. As part of the normal sales cycle, we receive customer merchandise returns related to store, website and catalog sales. To account for the financial impact of potential customer merchandise returns, we estimate future returns on previously sold merchandise. Reductions in sales and gross margin are recorded for estimated merchandise returns based on return history, current sales levels and projected future return levels. Our policy towards taxes assessed by a government authority directly imposed on revenue producing transactions between a seller and a customer is, and has been, to exclude all such taxes from net sales. Evaluation of Long-Lived Assets, Goodwill and Indefinite-Lived Intangible Assets Long-lived assets, including definite-lived assets, are reviewed periodically for impairment if events or changes in circumstances indicate that the carrying amount may not be recoverable. If future undiscounted cash flows expected to be generated by the asset are less than its carrying amount, an asset is determined to be impaired, and a loss is recorded for the amount by which the carrying value of the asset exceeds its fair value. The Company uses market participant rents to calculate the fair value of right of use assets (‘‘ROU’’) and discounted future cash flows of the asset or asset group using projected financial information and a discount rate that approximates the cost of capital of a market participant to quantify fair value for other long-lived assets. The asset group is defined as the lowest level for which identifiable cash flows are available and largely independent of the cash flows of other groups of assets, which for our retail stores, is primarily at the store level. The estimate of future cash flows requires management to make certain assumptions and to apply judgment, including forecasting future sales and the useful lives of the assets. We exercise our best judgment based on the most current facts and circumstances surrounding our business when applying these impairment rules. We establish our assumptions and arrive at the estimates used in these calculations based upon our historical experience, knowledge of the retail industry and by incorporating third-party data, which we believe results in a reasonably accurate approximation of fair value. Nevertheless, changes in the assumptions used could have an impact on our assessment of recoverability. We review our goodwill for impairment at the reporting unit level on an annual basis, or when circumstances indicate its carrying value may not be recoverable. We evaluate the appropriateness of performing a qualitative assessment, on a reporting unit level, based on current circumstances. If we do not perform a qualitative assessment, or if we determine that it is more likely than not that the fair value of a reporting unit is less than its carrying amount, we will calculate the estimated fair value of the reporting unit. Fair value has historically been determined based on both an income approach and market approach. The income approach is based on estimated future cash flows, discounted at a rate that approximates the cost of capital of a market participant, while the market approach is based on sales and EBITDA multiples of similar companies and/or transactions, or other available indications of value. These approaches use significant estimates and assumptions, including projected future cash flows and the timing of those cash flows, discount rates reflecting risks inherent in future cash flows, perpetual growth rates and determination of appropriate market comparables. For fiscal 2020, we applied a 100% weighting to the income approach as we were able to provide detailed forecasts for the foreseeable future to perform a discounted cash flow analysis. We did not utilize a market approach in the fair 43 value assessment of the reporting units for fiscal 2020 as the implied EBITDA multiples from the market approach did not yield reasonable fair values given the volatile market conditions at the time of the assessments. Estimating the fair value is judgmental in nature, which could have a significant impact on whether or not an impairment charge is recognized and the magnitude of any such charges. Goodwill impairment charges are calculated as the amount by which a reporting unit’s carrying amount exceeds its fair value up to the amount of reported goodwill. We review our other indefinite-lived intangible assets for impairment on an annual basis, or when circumstances indicate its carrying value may not be recoverable. We evaluate the appropriateness of performing a qualitative assessment based on current circumstances. If the results of the qualitative assessment indicate that it is more likely than not that the fair value of a reporting unit is less than its carrying amount, we calculate the fair value of the indefinite-lived intangible assets using a discounted cash flow method, based on the relief from royalty concept. Operating Leases Rent expense under store operating leases is recognized on a straight-line basis over the term of the leases. Landlord incentives, ‘‘rent-free’’ periods, rent escalation clauses and other fixed rental expenses are also amortized on a straight-line basis over the term of the leases, including the construction period. This is generally 60–90 days prior to the store opening date, when we generally begin improvements in preparation for our intended use. Variable rental expenses are recognized as incurred. Tenant improvement allowances, fixed rent escalation clauses and impairments are included within right of use assets. The Company deferred substantially all rent payments due in the months of April, May and June 2020 and made reduced rent payments beginning in July 2020 where and when applicable. The Company has not recorded any provision for interest or penalties which may arise as a result of these deferrals, as management does not believe payment for any potential amounts to be probable. In April 2020, the FASB granted a practical expedient permitting an entity to choose to forgo the evaluation of the enforceable rights and obligations of the original lease contract, specifically in situations where rent concessions have been agreed to with landlords as a result of the pandemic. Instead, the entity may account for pandemic-related rent concessions, whatever their form (e.g. rent deferral, abatement or other) either: a) as if they were part of the enforceable rights and obligations of the parties under the existing lease contract; or b) as lease modifications. During fiscal 2020, we received concessions from certain landlords in the form of rent deferrals, rent abatements and other lease or rent modifications. In accordance with the practical expedient allowed by the FASB, the Company has elected to treat all rent concessions and related amendments, including pandemic-related concessions and lease amendments that extended the lease term, as lease modifications under ASC 842, Leases. In addition, the Company has continued recording lease expense during the deferral period in accordance with its existing policies. Income Taxes Income taxes are accounted for in accordance with authoritative guidance, which requires the use of the asset and liability method. Deferred tax assets and liabilities are recognized based on the difference between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Inherent in the measurement of deferred balances are certain judgments and interpretations of existing tax law and published guidance as applicable to our operations. Deferred tax assets are reduced, if necessary, by a valuation allowance to the extent future realization of those tax benefits are uncertain. Our effective tax rate considers management’s judgment of expected tax liabilities within the various taxing jurisdictions in which we are subject to tax. We record amounts for uncertain tax positions that management believes are supportable, but are potentially subject to successful challenge by the applicable taxing authority. Consequently, changes in our assumptions and judgments could affect amounts recognized related to income tax uncertainties and may affect our consolidated results of operations or financial position. We believe our assumptions for estimates continue to be reasonable, although actual results may have a positive or negative material impact on the balances of such tax positions. Historically, the variation of estimates to actual results is immaterial and material variation is not expected in the future. 44 Adoption of New Accounting Pronouncements As discussed in Note 1 to our consolidated financial statements included in this Annual Report on Form 10-K, we adopted Accounting Standards Update (‘‘ASU’’) 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement and ASU 2016-13, Financial Instruments — Credit Losses (Topic 326) (‘‘ASU 2016-13’’) as of February 2, 2020. On February 2, 2020, we recorded a cumulative effect adjustment of approximately $0.8 as a decrease to opening retained earnings upon adoption of ASU 2016-13. Adoption of ASU 2018-13 did not have a material impact on our consolidated financial statements. We also elected to treat all rent concessions and related amendments, including pandemic-related concessions and lease amendments that extended the lease term, as lease modifications under Accounting Standards Codification (‘‘ASC’’) 842, Leases, in accordance with the practical expedient issued by the FASB’s Staff Question-and-Answer in April 2020. Additionally, our annual disclosures have been updated upon the Company’s adoption of the U.S. Securities and Exchange Commission (the ‘‘SEC’’) final rule under SEC Release No. 33-10825. Recently Issued Accounting Pronouncements See Note 1 to the accompanying consolidated financial statements under the heading ‘‘Business Organization and Summary of Significant Accounting Policies’’ for a description of certain newly issued accounting pronouncements which may impact our financial statements in future reporting periods. Forward-Looking Statements This Annual Report on Form 10-K may contain certain ‘‘forward-looking statements’’ within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements reflect our current views with respect to certain events that could have an effect on our future financial performance, including but without limitation, statements regarding our plans, objectives, and the future success of our store concepts and business initiatives. These statements may address items such as future sales and sales initiatives, business strategies and strategic initiatives, including our digital strategy, environmental, social and governance program details, customer traffic, gross margin expectations, SG&A expectations, including statements about the pandemic and the expected impact of actions we have taken in response thereto, expected savings, operating margin expectations, earnings per share expectations, planned store openings, closings and expansions, proposed business ventures, new channels of sales or distribution, expected impact of ongoing litigation, future stock repurchase plans, future plans to pay dividends, future comparable sales, future product sourcing plans, future inventory levels, including the ability to leverage inventory management and targeted promotions, planned marketing expenditures, planned capital expenditures and future cash needs. These statements relate to expectations concerning matters that are not historical fact and may include the words or phrases such as ‘‘will,’’ ‘‘could,’’ ‘‘should,’’ ‘‘expects,’’ ‘‘believes,’’ ‘‘anticipates,’’ ‘‘plans,’’ ‘‘intends,’’ ‘‘estimates,’’ ‘‘approximately,’’ ‘‘our planning assumptions,’’ ‘‘future outlook’’ and similar expressions. Except for historical information, matters discussed in this Annual Report on Form 10-K are forward-looking statements. These forward-looking statements are based largely on information currently available to our management and on our current expectations, assumptions, plans, estimates, judgments and projections about our business and our industry, and are subject to various risks and uncertainties that could cause actual results to differ materially from historical results or those expressed or implied by such forward-looking statements. Although we believe our expectations are based on reasonable estimates and assumptions, they are not guarantees of performance and there are a number of known and unknown risks, uncertainties, contingencies and other factors (many of which are outside our control) that could cause actual results to differ materially from those expressed or implied by such forward-looking statements. Accordingly, there is no assurance that our expectations will, in fact, occur or that our estimates or assumptions will be correct, and we caution investors and all others not to place undue reliance on such forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, those described in Item 1A, ‘‘Risk Factors’’ in this Annual Report on Form 10-K and the following: The financial strength of retailing in particular and the economy in general; the extent of financial difficulties or economic uncertainty that may be experienced by customers; the effects of the pandemic, including uncertainties about its depth and duration, new variants of COVID-19 that have emerged, and the speed and 45 efficacy of vaccine and treatment developments, as well as the impacts to general economic conditions and the economic slowdown affecting consumer behavior and discretionary spending (during and after the pandemic) and any temporary store restrictions (including reduced hours or capacity) due to government mandates, and the effectiveness of store reopenings, cost reduction initiatives (including our ability to effectively restructure our lease portfolio to obtain further rent relief), and other actions taken in response to the pandemic, and the financial impact of certain provisions of the CARES Act; the ability of our third-party business partners, including our suppliers, logistics providers, vendors and landlords, to meet their obligations to us in light of financial stress, staffing shortages, liquidity challenges, bankruptcy filings by other industry participants and other disruptions due to the pandemic; the impact of the pandemic on our manufacturing operations in China; the exiting of store operations in Canada and other future permanent store closures; changes in the general or specialty or apparel industries; significant shifts in consumer behavior; our ability to secure and maintain customer acceptance of styles and in-store and online concepts; the ability to leverage inventory management and targeted promotions; the ability to effectively manage our inventory and allocation processes; the extent and nature of competition in the markets in which we operate; the ability to remain competitive with customer shipping terms and costs pertaining to product deliveries and returns; the extent of the market demand and overall level of spending for women’s private branded clothing and related accessories; the effectiveness of our brand strategies, awareness and marketing programs; the ability to coordinate product development with buying and planning; the quality and timeliness of merchandise received from suppliers; changes in the costs of manufacturing, raw materials, transportation, distribution, labor and advertising; the availability of quality store sites; our ability to manage our store fleet and the risk that our investments in merchandise or marketing initiatives may not deliver the results we anticipate; our ability to successfully navigate the increasing use of online retailers for fashion purchases and the pressure that puts on traffic and transactions in our physical stores; the ability to operate our own retail websites in a manner that produces profitable sales; the ability to successfully identify and implement additional sales and distribution channels; the ability to successfully execute our business strategies and particular strategic initiatives (including, but not limited to, the Company’s organizational restructure, retail fleet optimization plan and five fiscal 2021 operating priorities which are: continuing our ongoing digital transformation; further refining product through fit, quality, fabric and innovation; driving increased customer engagement through marketing; maintaining our operating and cost discipline; and further enhancing the productivity of our real estate portfolio), sales initiatives and multi-channel strategies, customer traffic, and to achieve the expected results from them; the continuing performance, implementation and integration of management information systems; the impact of any systems failures, cyber security or other data or security breaches, including any security breaches that result in theft, transfer, or unauthorized disclosure of customer, employee, or company information or our compliance with domestic and foreign information security and privacy laws and regulations in the event of such an incident; the ability to hire, train, motivate and retain qualified sales associates, managerial employees and other employees in an inclusive environment; the successful recruitment of leadership and the successful transition of new members to our senior management team; uncertainties regarding future unsolicited offers to buy the Company and our ability to respond effectively to them as well as to actions of activist shareholders and others; changes in the political environment that create consumer uncertainty; significant changes to product import and distribution costs (such as unexpected consolidation in the freight carrier industry); the ability to utilize our distribution center and other support facilities in an efficient and effective manner; the ability to secure and protect trademarks and other intellectual property rights and to protect our reputation and brand images; the risk that natural disasters, public health crises, political uprisings, uncertainty or unrest, or other catastrophic events could adversely affect our operations and financial results; the impact of unanticipated changes in legal, regulatory or tax laws; the risks and uncertainties that are related to our reliance on sourcing from foreign suppliers, including significant economic labor, political or other shifts (including the impact of changes in tariffs, taxes or other import regulations, particularly with respect to China, or legislation prohibiting certain imports from China); and changes in governmental policies in or towards foreign countries; currency exchange rates and other similar factors. All forward-looking statements that are made or attributable to us are expressly qualified in their entirety by this cautionary notice. The forward-looking statements included herein are only made as of the date of this Annual Report on Form 10-K. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. 46 ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK The market risk of our financial instruments as of January 30, 2021 has not significantly changed since February 1, 2020. We are exposed to market risk from changes in interest rates on any future indebtedness and our marketable securities and from foreign currency exchange rate fluctuations. Our exposure to interest rate risk relates in part to our credit agreement with our bank. On October 30, 2020, we entered into Amendment No. 1 (the ‘‘Amendment’’) to our credit agreement (as amended, the ‘‘Agreement’’), as further discussed in Note 13 to accompanying consolidated financial statements included in this Annual Report on Form 10-K. The Agreement, which matures on October 30, 2025, has borrowing options which accrue interest, at our election, at either a base rate, determined by reference to the federal funds rate, plus an interest rate margin, or LIBO rate, plus an interest rate margin, as defined in the Agreement. As of January 30, 2021, $149.0 million in net borrowings were outstanding under the Agreement and is reflected as long-term debt in the accompanying consolidated balance sheet. Due to the 75 basis points LIBO rate floor under the Agreement, an increase in market interest rates of 100 basis points would increase interest expense in the amount of approximately $2.6 million over the remaining term of the loan. The Company is currently evaluating the impact that the pending discontinuation of, or transition away from, LIBO rate will have on the Agreement. We have been in discussions with Wells Fargo Bank, National Association regarding this and do not expect the move to have a significant impact on the accompanying consolidated financial statements. Our investment portfolio is maintained in accordance with our investment policy which identifies allowable investments, specifies credit quality standards and limits the credit exposure of any single issuer. Our investment portfolio consists of cash equivalents and marketable securities which primarily includes corporate bonds. The marketable securities portfolio as of January 30, 2021, consisted of $18.6 million of securities with maturity dates within one year or less and $0.0 million with maturity dates over one year and less than or equal to two years. We consider all securities available-for-sale, including those with maturity dates beyond 12 months, and therefore classify these securities as short-term investments within current assets on the consolidated balance sheets as they are available to support current operational liquidity needs. As of January 30, 2021, an increase or decrease of 100 basis points in interest rates would not have a material effect on the fair value of our marketable securities portfolio. 47 ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA Report of Independent Registered Public Accounting Firm To the Shareholders and the Board of Directors of Chico’s FAS, Inc. Opinion on the Financial Statements We have audited the accompanying consolidated balance sheets of Chico’s FAS, Inc. and subsidiaries (the Company) as of January 30, 2021 and February 1, 2020, the related consolidated statements of (loss) income, comprehensive (loss) income, shareholders’ equity and cash flows for each of the three fiscal years in the period ended January 30, 2021, and the related notes (collectively referred to as the ‘‘consolidated financial statements’’). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company at January 30, 2021 and February 1, 2020, and the results of its operations and its cash flows for each of the three fiscal years in the period ended January 30, 2021, in conformity with U.S. generally accepted accounting principles. We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s internal control over financial reporting as of January 30, 2021, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) and our report dated March 9, 2021 expressed an unqualified opinion thereon. Adoption of New Accounting Standard As discussed in Note 1 and Note 11 to the consolidated financial statements, the Company changed its method of accounting for leases in fiscal 2019 due to the adoption of Accounting Standards Update (ASU) No. 2016-02 (Topic 842), Leases, as amended. Basis for Opinion These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion. Critical Audit Matters The critical audit matters communicated below are matters arising from the current period audit of the financial statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate. 48 Description of the Matter Valuation of Chico’s Reporting Unit Goodwill – Impairment Assessment At January 30, 2021, the carrying value of goodwill for the Chico’s reporting unit was $16.4 million, after recognition of an impairment charge of $20.0 million during the first quarter of fiscal year 2020. As discussed in Notes 1, 3 and 8 to the consolidated financial statements, goodwill is tested for impairment at least annually, or more frequently when circumstances indicate carrying values may not be recoverable. As a result of the significant decline in the Company’s market capitalization during the first quarter of 2020, the Company concluded that impairment indicators were present and performed an interim quantitative impairment assessment for the goodwill related to the Chico’s reporting unit as of April 4, 2020. The Company performed its annual impairment test during the fourth quarter of fiscal year 2020, which resulted in no incremental impairment charges to Chico’s reporting unit goodwill. For both assessments, the Company estimated the fair value of the Chico’s reporting unit using the discounted cash flow income approach. Auditing management’s quantitative goodwill impairment tests for the Chico’s reporting unit was complex and involved a high degree of subjectivity due to the significant estimation required to determine the fair value of the reporting unit. In particular, under the discounted cash flow method, the fair value estimate was sensitive to significant assumptions, such as changes in the weighted-average cost of capital (‘‘WACC’’) and assumptions within the prospective financial information, including revenue growth rates, cost of sales percentages, and other expense percentages which are affected by expectations about future company performance as well as market or economic conditions. How We Addressed the Matter in Our Audit We obtained an understanding, evaluated the design and tested the operating effectiveness of controls over the Company’s goodwill impairment review process for the Chico’s reporting unit, including controls over management’s review of the significant assumptions described above. To test the estimated fair value of the Chico’s reporting unit, we performed audit procedures that included, among others, assessing the valuation methodology used and testing the significant assumptions discussed above and the underlying data used by the Company in its analyses. We compared the significant assumptions used by management to current industry and economic trends, including comparison to available market data on expected U.S. gross domestic product recovery and expected retail-industry recovery curves as impacted by the COVID-19 pandemic. We also compared the projected financial information to the Chico’s brand’s historical results and business plans as adjusted for the impact of COVID-19 and tested management’s reconciliation of the fair value of its collective reporting units to the market capitalization of the Company. We involved our valuation specialists to assist in evaluating the valuation methodology used and to assist in evaluating the WACC significant assumption. We evaluated the WACC by comparing it to a WACC range that we independently developed using publicly available market data for comparable entities and further evaluated whether management’s methodology for determining the WACC reflected the risk associated with the forecasted cash flows of the Chico’s reporting unit. Description of the Matter Valuation of WHBM Trademark – Impairment Assessment At January 30, 2021, the carrying value of the White House Black Market (‘‘WHBM’’) trademark was $5.0 million, after recognition of impairment charges of $28.0 million and $1.0 million during the first and fourth quarters of fiscal 49 Valuation of WHBM Trademark – Impairment Assessment year 2020, respectively. As discussed in Notes 1, 3 and 8 to the consolidated financial statements, indefinite-lived intangible assets are assessed for impairment at least annually, or more frequently when circumstances indicate carrying values may not be recoverable. As a result of the significant decline in the Company’s market capitalization during the first quarter of 2020, the Company concluded that impairment indicators were present and performed an interim quantitative impairment assessment of its indefinite-lived intangible assets as of April 4, 2020. The Company performed its annual impairment test during the fourth quarter of fiscal year 2020. For both assessments, the Company estimated the fair value of the WHBM trademark using the relief-from-royalty method which is a variation of the income approach. Auditing management’s quantitative impairment tests for the WHBM trademark was complex and involved a high degree of subjectivity due to the significant estimation required to determine the fair value of the WHBM trademark under the relief-from-royalty method. In particular, the fair value estimate was sensitive to significant assumptions, such as changes in the royalty rate and revenue growth rate projections, which are affected by expectations about future company performance as well as market or economic conditions. How We Addressed the Matter in Our Audit We obtained an understanding, evaluated the design and tested the operating effectiveness of controls over the Company’s WHBM trademark impairment review process, including controls over management’s review of the significant assumptions described above. To test the estimated fair value of the WHBM trademark, we performed audit procedures that included, among others, assessing the valuation methodology used and testing the significant assumptions discussed above and the underlying data used by the Company in its analyses. We compared the significant assumptions used by management to develop the revenue growth rate projections, used to forecast cash flows, to current industry and economic trends, including comparison to available market data on expected U.S. gross domestic product recovery and expected retail-industry recovery curves as impacted by the COVID-19 pandemic. We also compared revenue forecasts to WHBM brand’s historical results and business plans as adjusted for the impacts of the COVID-19 pandemic. We involved our valuation specialists to assist in evaluating the valuation methodology used and to assist in the evaluation of the selected royalty rate. We evaluated the royalty rate by comparing it to the royalty rates within licensing agreements of guideline public companies and performed a profit split analysis based on the WHBM forecasted earnings before interest and taxes margins. Further, we compared the fair value of the WHBM trademark as a percent of the total fair value of the WHBM reporting unit to the same percentage for comparable market transactions. We performed sensitivity analyses on the royalty rate assumption to evaluate the changes in the fair value of the WHBM trademark that would result from changes in the significant assumption. Description of the Matter Valuation of Store Assets - Impairment Assessment As discussed in Notes 1, 4 and 8 to the consolidated financial statements, the Company reviews long-lived assets, including property and equipment and operating lease right-of-use assets, for impairment whenever events or changes in 50 Valuation of Store Assets - Impairment Assessment circumstances indicate that the carrying amount of the asset group may not be recoverable. Store assets are grouped at the lowest level for which they are largely independent of other assets or asset groups. If the estimated undiscounted future cash flows related to the asset group are less than the carrying value, the Company recognizes a loss equal to the difference between the carrying value and the estimated fair value, determined by the estimated discounted future cash flows of the asset group. Due to significant operating losses and the temporary closure of all of the Company’s stores during the first quarter of fiscal year 2020 and lower-than-expected earnings for fiscal 2020 and forecast for future periods, resulting from the COVID-19 pandemic, the Company concluded that indicators of impairment were present and performed quantitative impairment tests of its long-lived store assets during fiscal year 2020. As a result, the Company recognized an impairment loss on its store property and equipment, primarily leasehold improvements, of $19.1 million and on its store operating lease right-of-use assets of $3.2 million in fiscal year 2020. Auditing management’s store asset impairment analyses was complex and involved a high degree of subjectivity due to the significant estimation required to determine the assumptions utilized to project the undiscounted cash flows of the store asset group as part of the recoverability test. In particular, the recoverability test estimates were sensitive to changes in the store revenue growth rate assumptions, which are affected by expectations about future company performance as well as economic conditions. We obtained an understanding, evaluated the design, and tested the operating effectiveness of controls over the Company’s store impairment review process, including controls over management’s review of the significant assumption described above. To test the estimates within the recoverability test for the Company’s store impairment analyses, we performed audit procedures that included, among others, assessing the methodology used in the undiscounted cash flow model and testing the store revenue growth rate assumptions used to project the undiscounted cash flows as well as testing the underlying data used by the Company in its analyses. We compared the significant assumptions used by management to develop the store revenue growth rates to current industry and economic trends, including comparison to available market data on expected U.S. gross domestic product recovery and expected retail-industry recovery curves as impacted by the COVID-19 pandemic. We also compared revenue forecasts to historical results and business plans as adjusted for the impacts of the COVID-19 pandemic. We performed sensitivity analyses of significant assumptions to evaluate the changes in the fair value of the individual retail stores that would result from changes in the underlying assumptions. /s/ Ernst & Young LLP How We Addressed the Matter in Our Audit We have served as the Company’s auditor since 2002. Tampa, Florida March 9, 2021 51 CHICO’S FAS, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF (LOSS) INCOME (In thousands, except per share amounts) January 30, 2021 (52 weeks) Amount % of Sales FISCAL YEAR ENDED February 1, 2020 (52 weeks) Amount % of Sales February 2, 2019 (52 weeks) Amount % of Sales Net Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cost of goods sold . . . . . . . . . . . . . . . . . . . . . . . $1,324,051 1,139,878 100.0% $2,037,875 1,335,997 86.1 100.0% $2,131,140 1,367,726 65.6 100.0% 64.2 Gross Margin . . . . . . . . . . . . . . . . . . . . . . . . Selling, general and administrative expenses . . Goodwill and intangible impairment charges . . (Loss) Income from Operations . . . . . . . . . Interest (expense) income, net . . . . . . . . . . . . . . (Loss) Income before Income Taxes. . . . . . Income tax (benefit) provision. . . . . . . . . . . . . . 184,173 526,772 114,344 (456,943) (3,101) (460,044) (99,900) 13.9 39.8 8.6 (34.5) (0.2) (34.7) (7.5) 701,878 713,951 — (12,073) 119 (11,954) 800 34.4 35.0 0.0 (0.6) 0.0 (0.6) 0.0 763,414 719,748 — 43,666 (353) 43,313 7,700 35.8 33.8 0.0 2.0 0.0 2.0 0.4 Net (Loss) Income. . . . . . . . . . . . . . . . . . . . . $ (360,144) (27.2)%$ (12,754) (0.6)%$ 35,613 1.6% Per Share Data: Net (loss) income per common share-basic . . . Net (loss) income per common and common equivalent share–diluted. . . . . . . . . . . . . . . . . $ $ (3.11) (3.11) Weighted average common shares $ $ (0.11) (0.11) $ $ 0.28 0.28 outstanding–basic . . . . . . . . . . . . . . . . . . . . . . 115,994 114,859 122,662 Weighted average common and common equivalent shares outstanding–diluted . . . . . . 115,994 114,859 122,729 The accompanying notes are an integral part of these consolidated statements. 52 CHICO’S FAS, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME (In thousands) January 30, 2021 (52 weeks) FISCAL YEAR ENDED February 1, 2020 (52 weeks) February 2, 2019 (52 weeks) Net (Loss) Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other comprehensive (loss) income: Unrealized gains (losses) on marketable securities, net of taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Foreign currency translation adjustment . . . . . . . . . . . . . . . . . . $(360,144) $(12,754) $35,613 (88) 580 200 (267) 189 (467) Comprehensive (Loss) Income. . . . . . . . . . . . . . . . . . . . . . . . . . . $(359,652) $(12,821) $35,335 The accompanying notes are an integral part of these consolidated statements. 53 CHICO’S FAS, INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS (In thousands) January 30, 2021 February 1, 2020 Current Assets: ASSETS Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Marketable securities, at fair value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inventories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Prepaid expenses and other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Income tax receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ Total Current Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Property and Equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Right of Use Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Assets: Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total Other Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90,791 18,559 203,983 30,565 58,140 402,038 241,370 586,061 16,360 5,000 24,049 45,409 $ 63,972 63,893 246,737 41,069 7,131 422,802 315,382 648,397 96,774 38,930 20,374 156,078 $1,274,878 $1,542,659 LIABILITIES AND SHAREHOLDERS’ EQUITY Current Liabilities: Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Current lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other current and deferred liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total Current Liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 116,506 194,551 120,729 431,786 $ 134,204 157,043 114,498 405,745 Noncurrent Liabilities: Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Long-term lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other noncurrent and deferred liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deferred taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total Noncurrent Liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149,000 515,797 11,863 1,313 677,973 42,500 555,922 8,188 212 606,822 Commitments and Contingencies: (see Note 14) Shareholders’ Equity: Preferred stock, $.01 par value; 2,500 shares authorized; no shares issued and outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . — — Common stock, $.01 par value; 400,000 shares authorized; 161,032 and 159,715 shares issued; and 119,735 and 118,418 shares outstanding, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional paid-in capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Treasury stock, at cost, 41,297 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accumulated other comprehensive gain (loss) . . . . . . . . . . . . . . . . . . . . . . . . . Total Shareholders’ Equity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,197 498,488 (494,395) 159,765 64 165,119 1,184 492,129 (494,395) 531,602 (428) 530,092 $1,274,878 $1,542,659 The accompanying notes are an integral part of these consolidated statements. 54 CHICO’S FAS, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY (In thousands, except per share amounts) Common Stock Shares Par Value Additional Paid-in Capital Treasury Stock Shares Amount Retained Earnings Accumulated Other Compre- hensive Loss Total BALANCE, February 3, 2018 . . 127,471 Cumulative effect of adoption of ASU 2018-02, ASU 2016-16 and ASU 2014-09 . . . . . . . . . . — BALANCE, February 3, 2018, as adjusted . . . . . . . . . . . . . . 127,471 — Net income. . . . . . . . . . . . . . . . . Unrealized gain on marketable securities, net of taxes . . . . . . . — Foreign currency translation adjustment . . . . . . . . . . . . . . . Issuance of common stock . . . . . Dividends on common stock ($0.34 per share) . . . . . . . . . . . — 2,073 — Repurchase of common stock & tax withholdings related to (12,595) share-based awards . . . . . . . . . — Share-based compensation. . . . . . BALANCE, February 2, 2019 . . 116,949 Cumulative effect of adoption of ASU 2016-02 . . . . . . . . . . . . . — BALANCE, February 2, 2019, as adjusted . . . . . . . . . . . . . . 116,949 — Net loss . . . . . . . . . . . . . . . . . . . Unrealized gain on marketable securities, net of taxes . . . . . . . — Foreign currency translation adjustment . . . . . . . . . . . . . . . Issuance of common stock . . . . . Dividends on common stock ($0.35 per share) . . . . . . . . . . . — 1,926 — Repurchase of common stock & tax withholdings related to (457) share-based awards . . . . . . . . . Share-based compensation. . . . . . — BALANCE, February 1, 2020 . . 118,418 Cumulative effect of adoption of ASU 2016-13 (see Note 1) . . . — BALANCE, February 1, 2020, as adjusted . . . . . . . . . . . . . . 118,418 — Net loss . . . . . . . . . . . . . . . . . . . Unrealized losses on marketable securities, net of taxes . . . . . . . — Foreign currency translation adjustment . . . . . . . . . . . . . . . Issuance of common stock . . . . . Dividends on common stock ($0.09 per share) . . . . . . . . . . . — 1,759 — Repurchase of common stock & tax withholdings related to share-based awards . . . . . . . . . (442) — Share-based compensation. . . . . . BALANCE, January 30, 2021 . . 119,735 $1,275 $468,806 29,114 $(413,465) $599,810 $(44) $656,382 — — — — (5,015) 1,275 — 468,806 — 29,114 — (413,465) 594,795 — 35,613 — — 21 — — — 1,527 — — — — — — — — — — — — (43,263) (127) — (3,710) 12,183 — 19,783 (80,930) — — — (39) (83) — 189 (467) — — — — (5,054) 651,328 35,613 189 (467) 1,548 (43,263) (84,767) 19,783 1,169 486,406 41,297 (494,395) 587,145 (361) 579,964 — — — — (1,287) — (1,287) 1,169 — 486,406 — 41,297 — (494,395) 585,858 — (12,754) — — 19 — (4) — — — 1,124 — (2,546) 7,145 — — — — — — — — — — — — — (41,502) — — — — (361) — 200 (267) — — — — 578,677 (12,754) 200 (267) 1,143 (41,502) (2,550) 7,145 1,184 492,129 41,297 (494,395) 531,602 (428) 530,092 — — — — (838) — (838) 1,184 — 492,129 — 41,297 — (494,395) 530,764 — (360,144) — — 18 — (5) — — — 394 — (1,135) 7,100 — — — — — — — — — — — — — (10,855) — — — — $1,197 $498,488 41,297 $(494,395) $159,765 $ (428) — (88) 580 — — — — 64 529,254 (360,144) (88) 580 412 (10,855) (1,140) 7,100 $165,119 The accompanying notes are an integral part of these consolidated statements. 55 CHICO’S FAS, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (In thousands) January 30, 2021 (52 weeks) FISCAL YEAR ENDED February 1, 2020 (52 weeks) February 2, 2019 (52 weeks) Cash Flows from Operating Activities: Net (loss) income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjustments to reconcile net (loss) income to net cash (used in) provided by operating activities: Goodwill and intangible impairment charges, pre-tax . . . . . . . . Inventory write-offs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . Non-cash lease expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exit of frontline Canada operations . . . . . . . . . . . . . . . . . . . . . . . Right of use asset impairment . . . . . . . . . . . . . . . . . . . . . . . . . . . Loss on disposal and impairment of long-lived assets, net . . . . Deferred tax benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Share-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deferred rent and lease credits. . . . . . . . . . . . . . . . . . . . . . . . . . . Changes in assets and liabilities: Inventories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Prepaid expenses and other assets . . . . . . . . . . . . . . . . . . . . . . Income tax receivable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accrued and other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . Lease liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net cash (used in) provided by operating activities . . . . . . Cash Flows from Investing Activities: Purchases of marketable securities. . . . . . . . . . . . . . . . . . . . . . . . Proceeds from sale of marketable securities . . . . . . . . . . . . . . . . Purchases of property and equipment . . . . . . . . . . . . . . . . . . . . . Net cash provided by (used in) investing activities . . . . . . Cash Flows from Financing Activities: Proceeds from borrowings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Payments on borrowings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Payments of debt issuance costs . . . . . . . . . . . . . . . . . . . . . . . . . Proceeds from issuance of common stock. . . . . . . . . . . . . . . . . . Dividends paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Repurchase of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . Payments of tax withholdings related to share-based awards. . . Net cash provided by (used in) financing activities . . . . . . Effects of exchange rate changes on cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net increase (decrease) in cash and cash equivalents. . . . . Cash and Cash Equivalents, Beginning of period . . . . . . . . . . . . Cash and Cash Equivalents, End of period . . . . . . . . . . . . . . . . . $(360,144) $(12,754) $35,613 114,344 65,205 63,472 233,104 498 4,795 29,967 1,396 7,100 — (23,962) (1,483) (51,009) (17,897) 12,111 (175,329) (97,832) (5,477) 50,702 (11,360) 33,865 255,500 (149,000) (4,279) 412 (10,701) — (1,140) 90,792 (6) 26,819 63,972 $90,791 — 8,342 88,411 211,530 — 1,065 2,343 (3,326) 7,145 — (19,861) (16,086) 4,784 (9,525) (603) (228,121) 33,344 (49,663) 47,955 (33,939) (35,647) — (15,000) — 1,143 (41,179) — (2,550) (57,586) (267) (60,156) 124,128 $63,972 — 9,837 91,333 — — — 13,628 (2,100) 19,783 (19,527) (12,153) 10,446 (9,196) 25,097 (4,687) — 158,074 (38,693) 37,007 (54,187) (55,873) 61,250 (72,500) — 1,548 (43,208) (81,052) (3,715) (137,677) (467) (35,943) 160,071 $124,128 Supplemental Disclosures of Cash Flow Information: Cash paid for interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cash (received) paid for income taxes, net . . . . . . . . . . . . . . . . . $7,670 $(50,162) $2,078 $(614) $3,272 $22,697 The accompanying notes are an integral part of these consolidated statements. 56 CHICO’S FAS, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (In thousands, except share and per share amounts and where otherwise indicated) 1. BUSINESS ORGANIZATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES: Description of Business1 The accompanying consolidated financial statements include the accounts of Chico’s FAS, Inc., a Florida corporation, and its wholly-owned subsidiaries (‘‘the Company’’, ‘‘we’’, ‘‘us’’ and ‘‘our’’). We operate as an omnichannel specialty retailer of women’s private branded, sophisticated, casual-to-dressy clothing, intimates and complementary accessories. We currently sell our products through retail stores, catalogs and via our websites at www.chicos.com, www.chicosofftherack.com, www.whbm.com, www.soma.com and mytelltale.com. As of January 30, 2021, we had 1,302 stores located throughout the United States (‘‘U.S.’’), Puerto Rico and the U.S. Virgin Islands, and sold merchandise through 68 international franchise locations in Mexico. Fiscal Year Our fiscal years end on the Saturday closest to January 31 and are designated by the calendar year in which the fiscal year commences. The periods presented in these consolidated financial statements are the fiscal years ended January 30, 2021 (‘‘fiscal 2020’’ or ‘‘current period’’), February 1, 2020 (‘‘fiscal 2019’’ or ‘‘prior period’’) and February 2, 2019 (‘‘fiscal 2018’’). Principles of Consolidation The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. Segment Information Our operating segments consist of our Chico’s brand, our White House Black Market (‘‘WHBM’’) brand and our Soma brand, which includes our TellTale brand. Our three operating segments are aggregated into one reportable segment due to the similarities of the economic and operating characteristics of the brands. Reclassifications Certain reclassifications have been made to the prior period’s financial statements to enhance the comparability with the current year’s financial statements. As a result, certain line items have been amended in the consolidated balance sheets and consolidated statements of cash flows to conform to the current period’s presentation. COVID-19 Pandemic Update The Company experienced varying degrees of business disruptions during fiscal 2020 as a result of the novel strain of coronavirus (‘‘COVID-19’’) pandemic (the ‘‘pandemic’’) which had a material adverse impact on our business operations and operating results and operating cash flows during fiscal 2020. Throughout the fiscal year, the Company was able to navigate a changing retail landscape by leveraging its omnichannel capabilities. Chico’s FAS rapidly accelerated its transformation to a digital-first company, fast-tracking numerous innovation and technology investments which drove higher consumer engagement and a year-over-year digital revenue increase of 17.5%. Like many other retailers, the Company temporarily closed its stores for several weeks in spring 2020. Even though the stores have been reopened, most are continuing to operate under reduced hours, staffing, capacity and inventory levels and enhanced safety protocols, all of which are continuing to adversely affect traffic and sales. The Company took aggressive actions to mitigate the effect of the pandemic on our business by significantly reducing elements of selling, general and administrative (‘‘SG&A’’) expenses to better align operating costs with 1 As used in this report, all references to “we,” “us,” “our,” “the Company,” and “Chico’s FAS” refer to Chico’s FAS, Inc., a Florida corporation, and all of its wholly-owned subsidiaries. 57 expected sales. We partnered with landlords during fiscal 2020 to obtain rent reductions and abatements of $65 million. We also suspended our quarterly dividend commencing April 2020, reduced our planned capital expenditures primarily to address only maintenance and business essential requirements, better aligned inventory receipts with expected market demand and partnered with suppliers and vendors to extend payment terms. Due to the uncertainty over the duration and severity of the economic and operational impacts of the pandemic, the material adverse impact of the pandemic may continue into our fiscal year 2021. Exit of Canada Frontline Operations On July 30, 2020, Chico’s FAS Canada, Co., an immaterial subsidiary of the Company, filed for bankruptcy with the Ontario, Canada office of the Superintendent in Bankruptcy. This action resulted in the permanent closure of four Chico’s and six WHBM boutiques in Ontario, Canada. The permanent closure of the Canadian boutiques, which constitute all of the Company’s Canadian boutiques, was part of the Company’s ongoing cost-savings measures taken to mitigate the impact of the pandemic and address the operational and financial challenges associated with operating in Canada. In connection with this effort, in the second quarter of fiscal 2020, we exited our Canada frontline operations and recorded on a net basis a non-material charge, including the realization of a cumulative foreign currency translation adjustment. Adoption of New Accounting and Regulatory Pronouncements In April 2020, the Financial Accounting Standards Board (the ‘‘FASB’’) issued a Staff Question-and-Answer (hereinafter, the practical expedient) to clarify whether lease concessions related to the effects of the pandemic require the application of the lease modification guidance under the new lease standard, which the Company adopted on February 3, 2019. In accordance with the practical expedient allowed by the FASB, the Company has elected to treat all rent concessions and related amendments, including pandemic-related concessions and lease amendments that extended the lease term, as lease modifications under Accounting Standards Codification (‘‘ASC’’) 842, Leases. Effective February 2, 2020, the Company adopted Accounting Standards Update (‘‘ASU’’) 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement, which modifies the disclosure requirements on fair value measurements. The amendments related to the range and weighted average of significant unobservable inputs used to develop Level 3 fair value measurements and the narrative description of measurement uncertainty were applied prospectively. All other amendments were applied retrospectively. Adoption of this pronouncement did not have a material effect on our consolidated financial statements. Effective February 2, 2020, the Company adopted ASU 2016-13, Financial Instruments — Credit Losses (Topic 326), Measurement of Credit Losses on Financial Instruments (‘‘ASU 2016-13’’). The update and additional changes, modifications, clarifications, or interpretations related to this guidance thereafter, changes the methodology for measuring credit losses on financial instruments and the timing of when such losses are recorded. The Company has developed processes for assessment and documentation, model development and validation. The implementation of ASU 2016-13 and related increase to the allowance for credit losses did not have a material impact on our consolidated financial statements. The guidance was applied using the modified-retrospective approach. As a result of the adoption of ASU 2016-13, the Company recorded a cumulative effect adjustment of $0.8 million as a decrease to opening retained earnings on February 2, 2020. In August 2020, the U.S. Securities and Exchange Commission (the ‘‘SEC’’) adopted the final rule under SEC Release No. 33-10825, Modernization of Regulation S-K Items 101, 103, and 105, to modernize certain disclosure requirements for the description of business, legal proceedings and risk factors. These updates are part of the SEC’s broader disclosure effectiveness initiative, and reflect a principles-based, registrant-specific approach to disclosure, intended to improve the content and simplify compliance for registrants. The amendments were effective on November 9, 2020. Our annual disclosures have been updated accordingly to comply with these amendments. Use of Estimates The preparation of consolidated financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the 58 financial statements and the reported amounts of revenues and expenses during the reporting period. The pandemic has created and may continue to create significant uncertainty in macroeconomic conditions, which may cause further business disruptions and adversely impact our results of operations. As a result, many of our estimates and assumptions required increased judgment and carry a higher degree of variability and volatility. As events continue to evolve and additional information becomes available, our actual results could materially differ from those estimates in future periods. Cash and Cash Equivalents Cash and cash equivalents include cash on hand and in banks, short-term highly liquid investments with original maturities of three months or less and payments due from banks for third-party credit card and debit transactions for approximately 3 to 5 days of sales. Marketable Securities Marketable securities are classified as available-for-sale and are carried at fair value, with the unrealized holding gains and losses, net of income taxes, reflected in accumulated other comprehensive gain (loss) until realized. For the purposes of computing realized and unrealized gains and losses, cost and fair value are determined on a specific identification basis. We consider all securities available-for-sale, including those with maturity dates beyond 12 months, and therefore classify these securities within current assets on the consolidated balance sheets as they are available to support current operational liquidity needs. Fair Value of Financial Instruments Our consolidated financial instruments consist of cash, money market accounts, marketable securities, assets held in our non-qualified deferred compensation plan, accounts receivable, accounts payable and debt. Cash, accounts receivable and accounts payable are carried at cost, which approximates their fair value due to the short-term nature of the instruments. Inventories We use the moving average cost method to determine the cost of merchandise inventories. We identify potentially excess and slow-moving inventories by evaluating inventory aging, turn rates and inventory levels in conjunction with our overall sales trend. Further, inventory realization exposure is identified through analysis of gross margins and markdowns in combination with changes in current business trends. We record excess and slow-moving inventories at net realizable value and may liquidate certain slow-moving inventory through third parties. We estimate our expected shrinkage of inventories between physical inventory counts by using average store shrinkage experience rates, which are updated on a regular basis. Substantially all of our inventories consist of finished goods. Costs associated with sourcing are generally capitalized while merchandising, distribution and product development costs are generally expensed as incurred and are included in the accompanying consolidated statements of (loss) income as a component of cost of goods sold (‘‘COGS’’). Approximately 13% of total purchases in fiscal 2020 and 19% of total purchases in fiscal 2019 were made from one supplier. In fiscal 2020 and 2019, approximately 38% and 46% of our merchandise cost originated in China, respectively. Capitalized Costs in Cloud Computing Arrangements We capitalize implementation costs in cloud computing arrangement (‘‘CCA’’) service contracts. Unamortized capitalized costs were $10.0 million as of January 30, 2021 and $10.9 million as of February 1, 2020. Accumulated amortization was $0.7 million as of January 30, 2021 and $0.1 million as of February 1, 2020. Expense related to capitalized CCA contracts for fiscal 2020, 2019 and 2018 was $1.3 million, $0.1 million and $0.0 million, respectively. Property and Equipment Property and equipment is stated at cost, net of accumulated depreciation and amortization. Depreciation of property and equipment is provided on a straight-line basis over the estimated useful lives of the assets. Leasehold improvements are amortized over the shorter of their estimated useful lives (generally 10 years or less) or the related lease term, plus one anticipated renewal when there is an economic cost associated with non-renewal. 59 Our property and equipment is generally depreciated using the following estimated useful lives: Land improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Building and building improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Equipment, furniture and fixtures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Estimated Useful Lives 15 - 35 years 20 - 35 years 2 - 20 years 10 years or term of lease, if shorter Maintenance and repairs of property and equipment are expensed as incurred, and major improvements are capitalized. Upon retirement, sale or other disposition of property and equipment, the cost and accumulated depreciation or amortization are eliminated from the accounts, and any gain or loss is charged to income. Operating Leases Beginning on February 3, 2019, the Company accounts for leases pursuant to ASC 842 as established by ASU 2016-02. We determine if an arrangement is a lease at inception. Operating leases are included in ROU assets, current lease liabilities and long-term lease liabilities in our consolidated balance sheets. The Company does not have finance leases in the periods presented. ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at commencement date based on the present value of fixed lease payments over the lease term. The operating lease ROU asset represents the net present value of fixed payments required under the lease, discounted at the Company’s incremental borrowing rate, offset by impairments and lease incentives such as tenant improvements and deferred rent balances. Our leases do not provide an implicit rate. Accordingly, we use the Company’s incremental borrowing rate at commencement date in determining the present value of lease payments over the lease term. Furthermore, we elected to apply a portfolio approach, using the same discount rate applied to a portfolio of leases for similar asset types with a similar lease term. Our lease terms may include options to extend or terminate the lease. When it is reasonably certain that we will exercise an option to extend or terminate a lease, the Company will adjust its ROU asset and lease liability. For leases with no impairment of the ROU asset, lease expense is recognized on a straight-line basis over the lease term. For stores with impairment of the ROU asset, lease expense consists of straight-line amortization of the ROU asset and the implicit interest expense on the lease liability. We have lease agreements with lease and non-lease components. We have made a policy election to treat both lease and non-lease components as a single component and account for the full consideration as a single lease component. This policy election is applied to all asset classes for which the Company is a lessee. We lease retail stores and a limited amount of office space under operating leases. The majority of our lease agreements provide for tenant improvement allowances, rent escalation clauses and/or contingent rent provisions. Rent expense under store operating leases is recognized on a straight-line basis over the term of the leases. Landlord incentives, ‘‘rent-free’’ periods, rent escalation clauses and other fixed rental expenses are also amortized on a straight-line basis over the term of the leases, including the construction period. This is generally 60–90 days prior to the store opening date, when we generally begin improvements in preparation for our intended use. Variable rental expenses are recognized as incurred. Tenant improvement allowances, fixed rent escalation clauses and impairments are included in the ROU asset computation. The Company deferred substantially all rent payments due in the months of April, May and June 2020 and made reduced rent payments beginning in July 2020 where and when applicable. The Company has not recorded any provision for interest or penalties which may arise as a result of these deferrals, as management does not believe payment for any potential amounts to be probable. In April 2020, the FASB granted a practical expedient permitting an entity to choose to forgo the evaluation of the enforceable rights and obligations of the original lease contract, specifically in situations where rent concessions have been agreed to with landlords as a result of the pandemic. Instead, the entity may account for pandemic-related rent concessions, whatever their form (e.g. rent deferral, abatement or other) either: a) as if they were part of the enforceable rights and obligations of the 60 parties under the existing lease contract; or b) as lease modifications. During fiscal 2020, we received concessions from certain landlords in the form of rent deferrals, rent abatements and other lease or rent modifications. In accordance with the practical expedient allowed by the FASB, the Company has elected to treat all rent concessions and related amendments, including pandemic-related concessions and lease amendments that extended the lease term, as lease modifications under ASC 842, Leases. In addition, the Company has continued recording lease expense during the deferral period in accordance with its existing policies. Certain leases provide for contingent rents based on defined criteria, such as gross sales in excess of a specified level. We record a contingent rent liability in accrued liabilities on the consolidated balance sheets and the corresponding rent expense when the criteria has been achieved or is probable. Additionally, we have a nominal number of leases that meet the standard’s definition of a ‘‘short-term lease’’ (a lease that, at the commencement date, has a lease term of twelve months or less and does not include an option to purchase the underlying asset that the lessee is reasonably certain to exercise). We have made a policy election to recognize these leases as incurred and have not recognized a ROU asset or corresponding lease liability for them. The Company’s short-term leases are not material. Goodwill and Other Intangible Assets Goodwill and other indefinite-lived intangible assets are assessed for impairment at least annually. We perform our annual impairment test during the fourth quarter, or more frequently should events or circumstances change that would indicate that impairment may have occurred. In assessing the possibility that a reporting unit’s fair value has been reduced below its carrying amount due to the occurrence of events or circumstances between annual impairment testing dates, we consider various macroeconomic, industry-specific and Company-specific factors, including: (i) severe adverse industry or economic trends; (ii) significant Company-specific actions; (iii) current, historical or projected deterioration of the Company’s financial performance; or (iv) a sustained decrease in the Company’s market capitalization. Goodwill Goodwill represents the excess of the purchase price over the fair value of identifiable tangible and intangible assets acquired and liabilities assumed in a business combination. Impairment testing for goodwill is done at a reporting unit level. Reporting units are defined as an operating segment or one level below an operating segment, called a component. Using these criteria, we identified our reporting units and concluded that the goodwill related to the acquisition of the territorial franchise rights for the state of Minnesota should be allocated to the Chico’s reporting unit and the goodwill associated with the WHBM acquisition should be assigned to the WHBM reporting unit. We evaluate the appropriateness of performing a qualitative assessment, on a reporting unit level, based on current circumstances. If we do not perform a qualitative assessment, or if we determine that it is more likely than not that the fair value of a reporting unit is less than its carrying amount, we calculate the estimated fair value of the reporting unit. Fair value has historically been determined based on both an income approach and market approach. The income approach is based on estimated future cash flows, discounted at a rate that approximates the cost of capital of a market participant, while the market approach is based on sales and EBITDA multiples of similar companies and/or transactions, or other available indications of value. For fiscal 2020, we applied a 100% weighting to the income approach as we were able to provide detailed forecasts for the foreseeable future to perform a discounted cash flow analysis. We did not utilize a market approach in the fair value assessment of the reporting units for fiscal 2020 as the implied EBITDA multiples from the market approach did not yield reasonable fair values given the volatile market conditions at the time of the assessments. Due to the impact of the pandemic, the Company performed an interim impairment assessment of our goodwill as of April 4, 2020. As a result, the Company recognized pre-tax goodwill impairment charges during the first quarter of fiscal 2020 of $20.0 million at the Chico’s reporting unit and a charge of $60.4 million at the WHBM reporting unit, as further discussed in Note 3. These impairment charges are included in goodwill and intangible impairment charges in the accompanying consolidated statements of (loss) income. As part of the Company’s annual impairment test during the fourth quarter (the ‘‘annual impairment test’’), for fiscal 2020, 2019 and 2018, we elected to bypass the qualitative assessment and perform impairment testing for each of our reporting units, as applicable. As a result of the annual impairment test, for fiscal 2020, 2019 and 61 2018, the estimated fair value of each of our reporting units, as applicable, exceeded the respective carrying value and, as such, we concluded that the goodwill was not impaired. Indefinite-Lived Intangible Assets We test indefinite-lived intangible assets for impairment by first assessing qualitative factors to determine whether it is more likely than not that the fair value of the intangible asset is less than its carrying amount. If the results of the qualitative assessment indicate that it is more likely than not that the fair value of the intangible asset is less than its carrying amount, we calculate the value of the indefinite-lived intangible assets using a discounted cash flow method, based on the relief from royalty concept, and compare the fair value to the carrying value to determine if the asset is impaired. We may elect to bypass the qualitative assessment when appropriate based on current circumstances. Due to the impact of the pandemic, the Company performed an interim impairment assessment of our indefinite-lived intangible assets as of April 4, 2020. As a result, the Company recognized the following pre-tax impairment charges during the first quarter of fiscal 2020 to write down the carrying values of its indefinite-lived intangible assets to their fair values as follows: $28.0 million of our WHBM trademark and $4.8 million of our Chico’s franchise rights, as further discussed in Note 3. These impairment charges are included in goodwill and intangible impairment charges in the accompanying consolidated statements of (loss) income. As part of the Company’s annual impairment test during the fourth quarter, for fiscal 2020, 2019 and 2018, we elected to bypass the qualitative assessment and perform impairment testing on the WHBM trademark and Chico’s franchise rights. As a result of the annual impairment test, for fiscal 2020, the Company recognized an additional pre-tax impairment charge of $1.0 million on our WHBM trademark and $0.2 million on our Chico’s franchise rights, as further discussed in Note 3. These impairment charges are included in goodwill and intangible impairment charges in the accompanying consolidated statements of (loss) income. For fiscal 2019 and 2018, the estimated fair value of our indefinite-lived intangible assets exceeded their respective carrying value and, as such, we concluded our indefinite-lived intangible assets were not impaired at those measurement dates. Accounting for the Impairment of Long-lived Assets Long-lived assets, including definite-lived intangibles, are reviewed periodically for impairment if events or changes in circumstances indicate that the carrying amount may not be recoverable. If future undiscounted cash flows expected to be generated by the asset are less than its carrying amount, an asset is determined to be impaired. The Company uses market participant rents to calculate the fair value of ROU assets and discounted future cash flows of the asset or asset group using a discount rate that approximates the cost of capital of a market participant to quantify fair value for other long-lived assets. The asset group is defined as the lowest level for which identifiable cash flows are available and largely independent of the cash flows of other groups of assets, which for our retail stores, is primarily at the store level. As a result of the pandemic, during fiscal 2020, we recorded $34.5 million in pre-tax impairment charges upon completion of our evaluation of long-lived assets. Of the $34.5 million in pre-tax impairment charges, $19.1 million and $3.2 million consisted of leasehold improvements and operating lease assets, respectively, at certain underperforming stores. The remaining $12.1 million in pre-tax impairment charges on our long-lived assets primarily consisted of capitalized implementation costs related to our cloud computing arrangements, other technology-related assets and other right of use assets. The $34.5 million in pre-tax impairment charges on our long-lived assets are reflected in the financial statements as $24.0 million in cost of goods sold (‘‘COGS’’) and $10.4 million in SG&A expenses in the accompanying consolidated statements of (loss) income, as further discussed in Note 4. In fiscal 2019 and 2018, we completed an evaluation of certain of our long-lived assets which primarily consisted of leasehold improvements at certain underperforming stores, operating lease assets and capitalized implementation costs related to our cloud computing arrangements and other technology-related assets for indicators of impairment and, as a result, recorded pre-tax impairment charges of approximately $3.3 million and $13.3 million, respectively, which are primarily included in COGS in the accompanying consolidated statements of (loss) income. Pre-tax impairment charges of long-lived assets in fiscal 2018 included $9.4 million in connection with our retail fleet optimization plan as further discussed in Note 6. 62 Revenue Recognition Retail sales by our stores are recorded at the point of sale and are net of estimated customer returns, sales discounts under rewards programs and Company issued coupons, promotional discounts and employee discounts. For sales from our websites and catalogs, revenue is recognized at the point of shipment. Amounts related to shipping and handling costs billed to customers are recorded in net sales and the related shipping and handling costs are recorded in COGS in the accompanying consolidated statements of (loss) income. We sell gift cards in stores, on our Company-operated e-commerce websites and through third parties. Our gift cards do not have expiration dates. We account for gift cards by recognizing a liability at the time the gift card is sold. The liability is relieved and revenue is recognized, net of third-party sales commissions, for gift cards upon redemption. In addition, we recognize revenue for the amount of gift cards expected to go unredeemed (commonly referred to as gift card breakage) under the redemption recognition method. This method records gift card breakage as revenue on a proportional basis over the redemption period based on our historical gift card breakage rate. We determine the gift card breakage rate based on our historical redemption patterns. We recognize revenue on the remaining unredeemed gift cards based on determining that the likelihood of the gift card being redeemed is remote and that there is no legal obligation to remit the unredeemed gift cards to relevant jurisdictions. As part of the normal sales cycle, we receive customer merchandise returns related to store, website and catalog sales. To account for the financial impact of potential customer merchandise returns, we estimate future returns on previously sold merchandise. Reductions in sales and gross margin are recorded for estimated merchandise returns based on return history, current sales levels and projected future return levels. Our policy towards taxes assessed by a government authority directly imposed on revenue producing transactions between a seller and a customer is, and has been, to exclude all such taxes from net sales. Advertising Costs Advertising costs associated with the production of non-media advertising are charged to expense as incurred and media production costs (such as television, magazine and catalogs) are expensed when the advertising first takes place. For fiscal 2020, 2019 and 2018, advertising expense was approximately $94.6 million, $103.3 million and $102.5 million, respectively, and is included within SG&A in the accompanying consolidated statements of (loss) income. Treasury Stock Treasury stock is accounted for at cost. These shares are not retired and are excluded from the calculation of earnings per share. Share-Based Compensation Share-based compensation for all awards is based on the grant date fair value of the award, net of estimated forfeitures, and is recognized over the requisite service period of the awards. The fair value of restricted stock awards and performance-based awards, except for the grants of special performance-based restricted stock units (‘‘PSUs’’) as further discussed in Note 15, is determined by using the closing price of the Company’s common stock on the date of the grant. A Monte Carlo simulation under the option pricing framework was used to determine the grant-date fair value of the special PSU grants. Compensation expense for performance-based awards is recorded based on the amount of the award ultimately expected to vest, depending on the level and likelihood of the performance condition being met. Shipping and Handling Costs Shipping and handling costs to transport goods to customers amounted to $71.7 million, $62.8 million and $58.5 million in fiscal 2020, 2019 and 2018, respectively, and are included within COGS in the accompanying consolidated statements of (loss) income. Store Occupancy and Pre-Opening Costs Store occupancy and pre-opening costs (including store-related costs and training expenses) incurred prior to the opening of new stores are expensed as incurred and are included within cost of sales in the accompanying consolidated statements of (loss) income. 63 Income Taxes Income taxes are accounted for in accordance with authoritative guidance, which requires the use of the asset and liability method. Deferred tax assets and liabilities are recognized based on the difference between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Additionally, we follow a comprehensive model to recognize, measure, present and disclose in our consolidated financial statements the estimated aggregate tax liability of uncertain tax positions that we have taken or expect to take on a tax return. This model states that a tax benefit from an uncertain tax position may be recognized if it is ‘‘more likely than not’’ that the position is sustainable, based upon its technical merits. The tax benefit of a qualifying position is the largest amount of tax benefit that has greater than a 50% likelihood of being realized upon the ultimate settlement with a taxing authority having full knowledge of all relevant information. Foreign Currency The functional currency of our foreign operations is generally the applicable local currency. Assets and liabilities are translated into U.S. dollars using the current exchange rates in effect as of the balance sheet date, while revenues and expenses are translated at the current exchange rate in effect as of the date of the transaction. The resulting translation adjustments are recorded as a component of comprehensive income in the consolidated statements of comprehensive (loss) income. Transaction gains and losses that arise from exchange rate fluctuations on transactions denominated in a currency other than the local functional currency are included in the consolidated statements of (loss) income. Self-Insurance We are self-insured for certain losses relating to workers’ compensation, medical and general liability claims. Self-insurance claims filed and claims incurred but not reported are accrued based upon management’s estimates of the aggregate liability for uninsured claims incurred based on historical experience. While we do not expect the amount we will ultimately pay to differ significantly from our estimates, self-insurance accruals could be affected if future claims experience differs significantly from the historical trends and assumptions. Supplier Allowances From time to time, we receive allowances and/or credits from certain of our suppliers. The aggregate amount of such allowances and credits, which is included in COGS, is immaterial to our consolidated results of operations. (Loss) Earnings Per Share In accordance with relevant accounting guidance, unvested share-based payment awards that include non-forfeitable rights to dividends, whether paid or unpaid, are considered participating securities. As a result, such awards are required to be included in the calculation of earnings per common share pursuant to the ‘‘two-class’’ method. For us, participating securities are composed entirely of unvested restricted stock awards granted prior to fiscal 2020 and PSUs that have met their relevant performance criteria. Under the two-class method, net (loss) income is reduced by the amount of dividends declared in the period for common stock and participating securities. The remaining undistributed earnings are then allocated to common stock and participating securities as if all of the net income for the period had been distributed. Basic (loss) earnings per share excludes dilution and is computed by dividing net (loss) income available to common shareholders by the weighted-average number of common shares outstanding during the period including the participating securities. Diluted (loss) earnings per share reflects the dilutive effect of potential common shares from non-participating securities such as restricted stock awards granted after fiscal 2019, stock options, PSUs and restricted stock units. Recently Issued Accounting Pronouncements In December 2019, the FASB issued ASU 2019-12, Simplifying the Accounting for Income Taxes (‘‘ASU 2019-12’’), which eliminates certain exceptions related to the approach for intraperiod tax allocation, the methodology for calculating income taxes in an interim period and the recognition of deferred tax liabilities for outside basis differences. It also clarifies and simplifies other aspects of the accounting for income taxes. This 64 guidance is effective for fiscal years beginning after December 15, 2020, and interim periods within those fiscal years. All amendments for which there is no specific application guidance should be applied on a prospective basis. The Company is currently evaluating the impact the adoption of ASU 2019-12 will have on its consolidated financial statements. 2. REVENUE RECOGNITION: Disaggregated Revenue The following table disaggregates our operating segment revenue by brand, which we believe provides a meaningful depiction of the nature of our revenue. Amounts shown include licensing and wholesale income, which is not a significant component of total revenue, and is aggregated within the respective brands in the table below. Fiscal 2020 % Fiscal 2019 % Fiscal 2018 % (in thousands) Chico’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WHBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Soma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 595,968 376,236 351,847 45.0% $1,045,221 627,315 28.4 365,339 26.6 51.3% $1,098,707 694,804 30.8 337,629 17.9 51.6% 32.6 15.8 Total net sales. . . . . . . . . . . . . . . . . . . . . . . . . $1,324,051 100.0% $2,037,875 100.0% $2,131,140 100.0% Contract Liability Contract liabilities on the accompanying consolidated balance sheets are comprised of obligations associated with our gift card and customer loyalty programs. As of January 30, 2021 and February 1, 2020, contract liabilities primarily consisted of gift cards of $40.4 million and $40.1 million, respectively. For fiscal 2020, the Company recognized $20.6 million of revenue that was previously included in the gift card contract liability as of February 1, 2020. For fiscal 2019, the Company recognized $25.3 million of revenue that was previously included in the gift card contract liability as of February 2, 2019. The contract liability for our loyalty program was not material as of January 30, 2021 or February 1, 2020. Performance Obligation For fiscal 2020, revenue recognized from performance obligations to customers related to prior periods was not material. Revenue to be recognized in future periods related to performance obligations is not expected to be material. 3. GOODWILL & INTANGIBLE IMPAIRMENT CHARGES: Fiscal 2020 Interim Impairment Assessment During the first quarter of fiscal 2020, the Company experienced a significant decline in its market capitalization and disruptions to its operations as a result of the pandemic. Consequently, the Company reduced its level of forecasted earnings for fiscal 2020 and future periods across all of its brands. In light of the decline in the Company’s stock price and market capitalization, the Company concluded that these factors, among other factors, represented impairment indicators which required the Company to test its goodwill and indefinite-lived intangible assets for impairment during the first quarter of fiscal 2020. The Company performed its valuation of its goodwill and indefinite-lived intangible assets using a quantitative approach as of April 4, 2020 (the ‘‘interim test’’), which was the last day in the second month of the first fiscal quarter. The valuation of the Company’s goodwill and indefinite-lived intangible assets was determined with the assistance of an independent valuation firm using the income approach (discounted cash flow (‘‘DCF’’) method) and relief from royalty method, respectively. We applied a 100% weighting to the income approach as we were able to provide detailed forecasts for the foreseeable future to perform a DCF analysis. We did not utilize a market approach in the fair value assessment of the reporting units as the implied EBITDA or sales multiples from the market approach did not yield reasonable fair values given the volatile market conditions at the time of the assessment. Furthermore, the Company’s publicly traded market capitalization was reconciled to the sum of the fair values of the reporting units estimated using the income approach described above. The fair value of our trademark was determined using an approach that values the Company’s cash savings from having a royalty-free license compared to the market rate it would pay for access to use the trademark. 65 Changes in key assumptions and the resulting reduction in projected future cash flows included in the interim test resulted in a decrease in the fair values of our Chico’s and White House Black Market (‘‘WHBM’’) reporting units such that their fair values were less than their carrying values. As a result, the Company recognized the following pre-tax goodwill impairment charges during the first quarter of fiscal 2020: a charge of $20.0 million at the Chico’s reporting unit and a charge of $60.4 million at the WHBM reporting unit, reducing the carrying value of goodwill to zero for the WHBM reporting unit. In addition, the Company recognized pre-tax impairment charges to write down the carrying values of its other indefinite-lived intangible assets to their fair values as follows: $28.0 million of our WHBM trademark and $4.8 million of our Chico’s franchise rights. These impairment charges are included in goodwill and intangible impairment charges in the accompanying consolidated statements of (loss) income. Fiscal 2020 Annual Impairment Assessment The Company elected to bypass the qualitative assessment of its goodwill and indefinite-lived and performed a quantitative valuation of its goodwill and intangible assets during the fourth quarter of fiscal 2020 (the ‘‘annual impairment test’’). The valuation of the Company’s goodwill and indefinite-lived intangible assets was determined with the assistance of an independent valuation firm using the income approach (DCF method) and relief from royalty method, respectively. We applied a 100% weighting to the income approach as we were able to provide detailed forecasts for the foreseeable future to perform a DCF analysis. We did not utilize a market approach in the fair value assessment of the reporting units as the implied EBITDA or sales multiples from the market approach did not yield reasonable fair values given the volatile market conditions at the time of the assessment. Furthermore, the Company’s publicly traded market capitalization was reconciled to the sum of the fair values of the reporting units estimated using the income approach described above. The fair value of our trademark was determined using an approach that values the Company’s cash savings from having a royalty-free license compared to the market rate it would pay for access to use the trademark. As a result of Company’s annual impairment test, we determined there was no incremental impairment for goodwill and recorded the following additional impairment charges of its other indefinite-lived intangible assets as follows: $1.0 million of our WHBM trademark and $0.2 million of our Chico’s franchise rights. These impairment charges are included in goodwill and intangible impairment charges in the accompanying consolidated statements of (loss) income. We did not record goodwill and intangible impairment charges during fiscal 2019 and 2018. The following table details the changes in goodwill for each operating segment, as applicable: Chico’s Reporting Unit WHBM Reporting Unit Total(1) (in thousands) Balance at February 1, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Impairment charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 36,403 (20,043) $ 60,371 (60,371) $ 96,774 (80,414) Balance at January 30, 2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 16,360 $ — $ 16,360 (1) There is no goodwill associated with the Soma reporting unit and, therefore, no analysis has been performed. The following table details the changes in other indefinite-lived intangible assets, net: Balance at February 1, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Impairment charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 34,000 (29,000) Balance at January 30, 2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 5,000 $ 4,930 (4,930) $ — WHBM Trademark Chico’s Franchise Rights (in thousands) Total $ 38,930 (33,930) $ 5,000 4. LONG-LIVED ASSET IMPAIRMENT CHARGES RELATED TO THE PANDEMIC: Long-lived assets, including definite-lived intangibles, are reviewed periodically for impairment if events or changes in circumstances indicate that the carrying amount may not be recoverable. The Company uses market participant rent assumptions to calculate the fair value of ROU assets and discounted future cash flows of the 66 asset or asset group using projected financial information and a discount rate that approximates the cost of capital of a market participant to quantify fair value for other long-lived assets. The asset group is defined as the lowest level for which identifiable cash flows are available and largely independent of the cash flows of other groups of assets, which for our retail stores, is primarily at the store level. The Company experienced varying degrees of business disruptions as a result of the pandemic, which had a material adverse impact on our business operations and operating results and operating cash flows during fiscal 2020. As a result, the Company reduced its level of forecasted earnings for fiscal 2020 and future periods across all of its brands. In light of the temporary closure of all its stores across North America during the first quarter of fiscal 2020 and lower-than-expected earnings for fiscal 2020 and future periods, the Company concluded that these factors, among other factors, represented impairment indicators which required the Company to test certain of its long-lived assets and operating lease assets for impairment during fiscal 2020. As a result of the pandemic, during fiscal 2020, we completed an evaluation of certain long-lived assets for indicators of impairment, and consequently, recorded pre-tax impairment charges of approximately $29.7 million, of which consisted of $19.1 million in leasehold improvements at certain underperforming stores and $10.5 million which primarily consisted of capitalized implementation costs related to our cloud computing arrangements and other technology-related assets. The $29.7 million in pre-tax impairment charges are reflected in the financial statements as $20.8 million in COGS and $8.9 million in SG&A expenses in the accompanying consolidated statements of (loss) income. Pre-tax impairment charges reduced the net carrying value of long-lived assets at retail stores to their estimated fair value, as determined using a discounted cash flow model. As a result of the impact of the pandemic, during fiscal 2020, we completed an evaluation of our operating lease assets for indicators of impairment, and consequently, recorded pre-tax impairment charges of approximately $4.8 million, of which $3.2 million consisted of impairment on operating lease assets at certain underperforming stores. The $4.8 million in pre-tax impairment charges are reflected in the financial statements as $3.2 million in COGS and $1.6 million in SG&A expenses in the accompanying consolidated statements of (loss) income. 5. INVENTORY We use the moving average cost method to determine the cost of merchandise inventories. We identify potentially excess and slow-moving inventories by evaluating inventory aging, turn rates and inventory levels in conjunction with our overall sales trend. Further, inventory realization exposure is identified through analysis of gross margins and markdowns in combination with changes in current business trends. We record excess and slow-moving inventories at net realizable value. Inventory write-offs during fiscal 2020 were $65.2 million, including $55.4 million in significant inventory-write offs as a result of changes in the market for those inventories and the resulting slowdown in sell through rates due to the impact of the pandemic. Inventory write-offs for fiscal 2019 and 2018 were $8.3 million and $9.8 million, respectively. 6. RETAIL FLEET OPTIMIZATION PLAN: In fiscal 2018, the Company announced a retail fleet optimization plan to rebalance the mix between our physical store presence and our digital network. Stores support the digital strategy and give us an enhanced presence. In fiscal 2019, the Company recorded pre-tax accelerated depreciation charges within COGS of $11.1 million associated with this retail fleet optimization plan. In fiscal 2018, the Company recorded pre-tax accelerated depreciation and impairment charges within COGS of $1.3 million and $9.4 million, respectively. Accelerated depreciation of property and equipment for fiscal 2020 was immaterial. 67 A summary of the retail fleet optimization charges is presented in the table below: Accelerated Depreciation(1)(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $11,084 Impairment(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . — $ 1,268 9,434 Retail Fleet Optimization charges, pre-tax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $11,084 $10,702 Fiscal 2019 Fiscal 2018 (in thousands) (1) (2) Adjustments for accelerated depreciation and impairment charges reflect the impact of incremental store closures included in the Company’s retail fleet optimization plan. Reflects the impact of accelerated depreciation on property and equipment due to the change in the useful life of store assets for store closures added as a result of the Company’s retail fleet optimization plan. To further support the digital strategy and improve store productivity, we anticipate closing approximately 40 to 45 stores in fiscal 2021. 7. MARKETABLE SECURITIES: Marketable securities are classified as available-for-sale and generally consist of corporate bonds, commercial paper, U.S. government agencies and municipal securities. At January 30, 2021, we had $18.6 million of securities with maturity dates within one year or less and $0.0 million with maturity dates over one year and less than two years. As of January 30, 2021, marketable securities consisted of corporate bonds which exceed their amortized cost bases. The following tables summarize our investments in marketable securities at January 30, 2021 and February 1, 2020: Total marketable securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $18,475 $84 $— $18,559 January 30, 2021 (in thousands) Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Estimated Fair Value February 1, 2020 (in thousands) Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Estimated Fair Value Total marketable securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $63,700 $196 $(3) $63,893 8. FAIR VALUE MEASUREMENTS: Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in the principal or most advantageous market in an orderly transaction between market participants on the measurement date. Entities are required to use a three-level hierarchy, which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. The valuation hierarchy is based upon the transparency of inputs to the valuation of an asset or liability on the measurement date. The three levels are defined as follows: Level 1 – Unadjusted quoted prices in active markets for identical assets or liabilities Level 2 – Unadjusted quoted prices in active markets for similar assets or liabilities, or; Unadjusted quoted prices for identical or similar assets or liabilities in markets that are not active, or; Inputs other than quoted prices that are observable for the asset or liability Level 3 – Unobservable inputs for the asset or liability. 68 Assets Measured on a Recurring Basis We measure certain financial assets at fair value on a recurring basis, including our marketable securities, which are classified as available-for-sale securities, certain cash equivalents, specifically our money market accounts and assets held in our non-qualified deferred compensation plan. The money market accounts are valued based on quoted market prices in active markets. Our marketable securities are generally valued based on other observable inputs for those securities (including market corroborated pricing or other models that utilize observable inputs such as interest rates and yield curves) based on information provided by independent third-party pricing entities, except for U.S. government securities which are valued based on quoted market prices in active markets. The investments in our non-qualified deferred compensation plan are valued using quoted market prices and are included in other assets on our consolidated balance sheets. Assets Measured on a Nonrecurring Basis From time to time, we measure certain assets at fair value on a non-recurring basis. This includes the evaluation of long-lived assets, goodwill and other intangible assets for impairment using Company-specific assumptions which would fall within Level 3 of the fair value hierarchy. We assess the carrying amount of long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. The Company uses market participant rents and a market participant discount rate to calculate the fair value of ROU assets. The Company uses discounted future cash flows of the asset or asset group using a discount rate that approximates the cost of capital of a market participant to quantify fair value for other long-lived assets within the asset group which are primarily leasehold improvements. The asset group is defined as the lowest level for which identifiable cash flows are available and largely independent of the cash flows of other groups of assets, which for our retail stores, is primarily at the store level. To assess the fair value of goodwill, we have historically utilized both an income approach and a market approach. Inputs used to calculate the fair value based on the income approach primarily include estimated future cash flows, discounted at a rate that approximates the cost of capital of a market participant. Inputs used to calculate the fair value based on the market approach include identifying sales and EBITDA multiples based on guidelines for similar publicly traded companies and recent transactions. To assess the fair value of trademarks, we utilize a relief from royalty approach. Inputs used to calculate the fair value of the trademarks primarily include future sales projections, discounted at a rate that approximates the cost of capital of a market participant and an estimated royalty rate. The following tables presents quantitative information about the Level 3 significant unobservable inputs for the WHBM trademark and long-lived assets at retail stores and operating lease assets measured at carrying value as of January 30, 2021: Quantitative Information about Level 3 Fair Value Measurements Fair Value Valuation Technique Unobservable Input Range (Weighted Average) WHBM Trademark . . . . . . $5,000 Relief from royalty Weighted-average cost of capital Long-term revenue growth rate 13% to 15% -1% to 16% Long-lived assets at retail stores and operating lease assets(1). . . . . . . . . $89,588 Discounted cash flow Weighted-average cost of capital Long-term revenue growth rate 11% to 13% 2% to 53% (1) The fair value of $89.6 million specifically relates to only those locations which had asset impairment charges related to the pandemic during fiscal 2020. As of January 30, 2021, the fair value of goodwill for the Chico’s and WHBM reporting units, the WHBM trademark and our Chico’s franchise rights was $16.4 million, $0.0 million, $5.0 million and $0.0 million, respectively. The carrying value of goodwill for the Chico’s and WHBM reporting units, the WHBM trademark and our Chico’s franchise rights as of February 1, 2020 was $36.4 million, $60.4 million, $34.0 million and $4.9 million, respectively. 69 The Company performed its valuation of its goodwill and indefinite-lived intangible assets using a quantitative approach during fiscal 2020 and recognized $114.3 million in pre-tax goodwill and indefinite-lived intangible impairment charges as further discussed in Note 3, $29.7 million in pre-tax impairment charges primarily consisting of leasehold improvements at certain underperforming stores, capitalized implementation costs related to our cloud computing arrangements and other technology-related assets, and $4.8 million in pre-tax impairment charges for operating lease assets, as further discussed in Note 4. As of January 30, 2021 and February 1, 2020, our revolving loan and letter of credit facility approximates fair value as this instrument has a variable interest rate which approximates current market rates (Level 2 criteria). Fair value calculations contain significant judgments and estimates, which may differ from actual results due to, among other things, economic conditions, changes to the business model or changes in operating performance. The most sensitive assumptions in our estimates include short and long-term revenue recoverability rates as a result of the pandemic, which could impact future impairment charges. We conduct reviews on a quarterly basis to verify pricing, assess liquidity and determine if significant inputs have changed that would impact the fair value hierarchy disclosure. In accordance with the provisions of the guidance, we categorized our financial assets and liabilities which are valued on a recurring basis, based on the priority of the inputs to the valuation technique for the instruments, as follows: Fair Value Measurements at Reporting Date Using Quoted Prices in Active Markets for Identical Assets (Level 1) Significant Unobservable Inputs (Level 3) Significant Other Observable Inputs (Level 2) (in thousands) January 30, 2021 (52 weeks) Total Impairment Balance as of January 30, 2021 Recurring fair value measurements: Current Assets Cash equivalents: Money market accounts. . . . . . . . $36,809 $36,809 $— Marketable securities: Corporate bonds . . . . . . . . . . . . . . 18,559 — 18,559 Noncurrent Assets Deferred compensation plan . . . . 8,993 8,993 — Total recurring fair value measurements . . . . . . . . . . . . . . . . . $64,361 $45,802 $18,559 $— — — $— Nonrecurring fair value measurements: Noncurrent Assets Goodwill. . . . . . . . . . . . . . . . . . . . Trademark . . . . . . . . . . . . . . . . . . Long-lived assets . . . . . . . . . . . . . Operating lease assets . . . . . . . . . $16,360 5,000 7,090 88,488 Total nonrecurring fair value measurements . . . . . . . . . . . . . . . . . $116,938 $— — — — $— $— — 5,990 — $16,360 5,000 1,100(1) 88,488(1) $(80,414) (29,000) (29,669) (4,795) $5,990 $110,948 $(143,878) 70 Fair Value Measurements at Reporting Date Using Balance as of February 1, 2020 Quoted Prices in Active Markets for Identical Assets (Level 1) Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3) (in thousands) Recurring fair value measurements: Current Assets Cash equivalents: Money market accounts . . . . . . . . . . . . . . . . . $621 $621 Marketable securities: Corporate bonds . . . . . . . . . . . . . . . . . . . . . . . Commercial paper . . . . . . . . . . . . . . . . . . . . . . 62,645 1,248 Noncurrent Assets Deferred compensation plan . . . . . . . . . . . . . . 7,464 Total recurring fair value measurements. . . . . . $71,978 — — 7,464 $8,085 $— 62,645 1,248 — $63,893 $— — — — $— (1) The fair value of $1.1 million and $88.5 million specifically relates to only those locations which had asset impairment charges related to the pandemic during fiscal 2020. 9. PREPAID EXPENSES AND OTHER CURRENT ASSETS: Prepaid expenses and other current assets consisted of the following: Prepaid expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Prepaid expenses and other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $16,667 8,725 5,173 $30,565 $23,022 12,321 5,726 $41,069 January 30, 2021 February 1, 2020 (in thousands) 10. PROPERTY AND EQUIPMENT, NET: Property and equipment, net, consisted of the following: January 30, 2021 February 1, 2020 (in thousands) Land and land improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Building and building improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Equipment, furniture and fixtures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 30,403 124,665 648,810 460,883 $ 30,626 126,395 653,870 478,034 Total property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Less: accumulated depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,264,761 (1,023,391) 1,288,925 (973,543) Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 241,370 $ 315,382 Total depreciation expense for fiscal 2020, 2019 and 2018 was $63.2 million, $88.0 million and $91.2 million, respectively. Depreciation expense in fiscal 2019 and 2018 included $11.1 million and $1.3 million of accelerated depreciation, respectively, in connection with our retail fleet optimization plan as further discussed in Note 6. 11. LEASES: We lease retail stores, a limited amount of office space and certain equipment under operating leases expiring in various years through the fiscal year ending 2030. All of our leases have been classified as operating leases and are recognized and measured as such. 71 Certain operating leases provide for renewal options that are at a pre-determined period and rental value. Furthermore, certain leases provide that we may cancel the lease if our retail sales at that location fall below an established level. Within the first few years of the initial lease term, a majority of our store operating leases contain cancellation clauses that allow the leases to be terminated at our discretion, if certain minimum sales levels are not met. In the normal course of business, operating leases are typically renewed or replaced by other leases. Escalation of operating lease payments of certain leases depend on an existing index or rate, such as the consumer price index or the market interest rate. These are considered variable lease payments and are included in lease payments when the escalation is known. The Company deferred substantially all rent payments due in the months of April, May and June 2020 and made reduced rent payments beginning in July 2020 where and when applicable. The Company has not recorded any provision for interest or penalties which may arise as a result of these deferrals, as management does not believe payment for any potential amounts to be probable. In April 2020, the FASB granted a practical expedient permitting an entity to choose to forgo the evaluation of the enforceable rights and obligations of the original lease contract, specifically in situations where rent concessions have been agreed to with landlords as a result of the pandemic. Instead, the entity may account for pandemic-related rent concessions, whatever their form (e.g. rent deferral, abatement or other) either: a) as if they were part of the enforceable rights and obligations of the parties under the existing lease contract; or b) as lease modifications. During fiscal 2020, we received concessions from certain landlords in the form of rent deferrals, rent abatements and other lease or rent modifications. In accordance with the practical expedient allowed by the FASB, the Company has elected to treat all rent concessions and related amendments, including pandemic-related concessions and lease amendments that extended the lease term, as lease modifications under ASC 842, Leases. In addition, the Company has continued recording lease expense during the deferral period in accordance with its existing policies. Operating lease expense was as follows: Operating lease cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $235,301 $250,767 $261,285 Fiscal 2020(1) Fiscal 2019(1) (in thousands) Fiscal 2018 (1) Includes approximately $30.4 million and $22.6 million in variable lease costs for fiscal 2020 and 2019, respectively. Supplemental balance sheet information related to operating leases was as follows: Right of Use Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $586,061 $648,397 Current lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Long-term lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total operating lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $194,551 515,797 $710,348 $157,043 555,922 $712,965 Fiscal 2020 Fiscal 2019 (in thousands) Weighted Average Remaining Lease Term (years) . . . . . . . . . . . . . . . . . . . . . . . . Weighted Average Discount Rate(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5 4.9% 4.8 5.6% (1) The incremental borrowing rate used by the Company is based on the rate at which the Company could borrow funds using its credit rating for a collateralized loan of similar term to the lease. The weighted average discount rate represents a weighted average of the incremental borrowing rate for each lease, weighted based on the remaining fixed lease obligations. 72 Supplemental cash flow information related to operating leases was as follows: Cash paid for amounts included in the measurement of lease liabilities: Operating cash outflows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Right of use assets obtained in exchange for lease obligations, non-cash . . . . . . . . . . . . . $175,329(1) $228,121 51,204 140,833 Fiscal 2020 Fiscal 2019 (in thousands) (1) During the fourth quarter of fiscal 2020, the Company substantially completed its settlement agreements with its landlords, the result of which is reflected herein. Minimum future rental payments under non-cancelable operating leases (including leases with certain minimum sales cancellation clauses described below and exclusive of variable common area maintenance charges and/or contingent rental payments based on sales) as of January 30, 2021, are approximately as follows: FISCAL YEAR ENDING: (in thousands) January 30, 2021. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . January 29, 2022. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . January 28, 2023. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 3, 2024. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 1, 2025. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total future minimum lease payments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $227,669 189,317 143,594 100,726 63,766 68,592 $793,664 Less imputed interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (83,316) Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $710,348 Certain leases provide that we may cancel the lease if our retail sales at that location fall below an established level. A majority of our store operating leases contain cancellation clauses that allow the leases to be terminated at our discretion, if certain minimum sales levels are not met within the first few years of the lease term. We have not historically met or exercised a significant number of these cancellation clauses and, therefore, have included commitments for the full lease terms of such leases in the above table. For fiscal 2020, 2019 and 2018, total rent expense under operating leases was approximately $235.3 million, $250.8 million and $261.3 million, respectively, including common area maintenance charges of approximately $32.8 million, $45.7 million and $48.0 million, respectively, other rental charges of approximately $49.8 million, $38.4 million and $40.9 million, respectively, and contingent rental expense, based on sales, of approximately $2.4 million, $4.9 million and $3.6 million, respectively. 12. OTHER CURRENT AND DEFERRED LIABILITIES: Other current and deferred liabilities consisted of the following: January 30, 2021 February 1, 2020 (in thousands) Allowance for customer returns, gift cards and store credits outstanding . . . . . . . . Accrued payroll, benefits, bonuses and severance costs and termination benefits . . Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 52,974 31,848 35,907 Other current and deferred liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $120,729 $ 56,150 28,955 29,393 $114,498 The Coronavirus Aid, Relief and Economic Security (‘‘CARES’’) Act provides for the deferral of the employer-paid portion of social security payroll taxes. We have elected to defer the employer-paid portion of social security payroll taxes through December 31, 2020 of $10.8 million and will remit such amounts due in fiscal 2021 and fiscal 2022. The CARES Act also provides refundable employee retention credits, which can be used to offset payroll tax liabilities. For the year ended January 30, 2021, we recorded a benefit of approximately $7.0 million, which primarily offsets payroll tax expense. 73 13. DEBT: On October 30, 2020, the Company and certain material domestic subsidiaries entered into Amendment No. 1 (the ‘‘Amendment’’) to its credit agreement (as amended, the ‘‘Agreement’’), dated as of August 2, 2018, by and among the Company, certain material domestic subsidiaries as co-borrowers and guarantors, Wells Fargo Bank, National Association, as Agent, letter of credit issuer and swing line lender, and certain lenders party thereto. Our obligations under the Agreement are guaranteed by the guarantors and secured by a first priority lien on certain assets of the Company and certain material domestic subsidiaries, including inventory, accounts receivable, cash deposits, certain insurance proceeds, real estate, fixtures and certain intellectual property. The Agreement provides for a five-year asset-based senior secured revolving loan and letter of credit facility of up to $285.0 million, maturing October 30, 2025. The Agreement also provides for a $15.0 million first-in last-out loan. The interest rate applicable to the Agreement is equal to, at the Company’s option, either a base rate, determined by reference to the federal funds rate, or a LIBO rate with a floor of 75 basis points, plus in each case an interest rate margin. The Company expects borrowings to be at a LIBO rate, plus an interest rate margin. In addition, the Company will pay a commitment fee per annum on the unused portion of the commitments under the Agreement. The Agreement contains customary representations, warranties, and affirmative covenants, as well as customary negative covenants, that, among other things restrict, subject to certain exceptions, the ability of the Company and certain of its domestic subsidiaries to: (i) incur liens, (ii) make investments, (iii) issue or incur additional indebtedness, (iv) undergo significant corporate changes, including mergers and acquisitions, (v) make dispositions, (vi) make restricted payments, (vii) prepay other indebtedness and (viii) enter into certain other restrictive agreements. The Company may pay cash dividends and repurchase shares under its share buyback program, subject to certain thresholds of available borrowings based upon the lesser of the aggregate amount of commitments under the Agreement and the borrowing base, determined after giving effect to any such transaction or payment, on a pro forma basis. As of January 30, 2021, our outstanding debt consisted of $149.0 million in borrowings under the Agreement. Availability under the Agreement is determined based upon a monthly borrowing base calculation which includes eligible credit card receivables, real estate and inventory, less outstanding borrowings, letters of credit and certain designated reserves. As of January 30, 2021, the available additional borrowing capacity under the Agreement was approximately $60.0 million, inclusive of $29.3 million of excess availability. This availability is directly tied to inventory levels as of our fiscal year end, which traditionally represents the low point during the fiscal year. The $149.0 million in borrowings includes a $106.5 million draw on our facility on March 18, 2020 in response to store closures due to the pandemic. As of January 30, 2021, deferred financing costs of $4.4 million was outstanding related to the Agreement, and is presented in other current assets in the accompanying consolidated balance sheets. The following table provides details on our debt outstanding as of January 30, 2021 and February 1, 2020: January 30, 2021 February 1, 2020 (in thousands) Credit Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $149,000 $42,500 There are no debt payments due through fiscal year 2024 and $149.0 million is due in fiscal 2025. 14. COMMITMENTS AND CONTINGENCIES: Leases Information regarding our lease commitments and contingencies, including total rent expense under operating leases and minimum future rental payments under non-cancelable operating leases (including leases with certain minimum sales cancellation clauses and exclusive of variable common area maintenance charges and/or contingent rental payments based on sales), as of January 30, 2021, is incorporated by reference from Note 11. Open Purchase Orders At January 30, 2021 and February 1, 2020, we had approximately $256.1 million and $325.6 million, respectively, of open purchase orders for inventory, in the normal course of business. 74 Legal Proceedings In July 2015, WHBM was named as a defendant in Altman v. White House Black Market, Inc., a putative class action filed in the United States District Court for the Northern District of Georgia (‘‘District Court’’). The complaint alleges that WHBM, in violation of federal law, willfully published more than the last five digits of a credit or debit card number on customers’ point-of-sale receipts. The plaintiff seeks an award of statutory damages of $100 to $1,000 for each alleged willful violation of the law, as well as attorneys’ fees, costs and punitive damages. WHBM denies the material allegations of the complaint and believes the case is without merit. On February 12, 2018, the District Court issued an order certifying the class. Later in 2018, the parties reached an agreement to settle the case on a classwide basis. The settlement has been held in abeyance pending the decision of the Eleventh Circuit Court of Appeals (the ‘‘Eleventh Circuit’’) in a case involving the same legal allegations as the Altman case and addressing whether the plaintiff may maintain this type of lawsuit in federal court (the ‘‘Muransky case’’). In the fall of 2020, the Eleventh Circuit issued its decision in the Muransky case holding that, under the circumstances as alleged by the plaintiff in that case, which are identical to the Altman plaintiff’s allegations, the plaintiff cannot maintain the lawsuit in federal court. In light of that decision, the Altman plaintiff re-filed in State Court of Cobb County in the State of Georgia (the ‘‘State Court of Cobb County’’) on February 26, 2021. The parties have agreed to submit the proposed settlement to the State Court of Cobb County, Georgia for approval. The proposed settlement would not have a material adverse effect on the Company’s consolidated financial condition or results of operations. No assurance can be given that the proposed settlement will be approved. If the proposed settlement is rejected and the case were to proceed as a class action and WHBM were to be unsuccessful in its defense on the merits, then the ultimate resolution of the case could have a material adverse effect on the Company’s consolidated financial condition or results of operations. Other than as noted above, we are not currently a party to any material legal proceedings other than claims and lawsuits arising in the normal course of business. All such matters are subject to uncertainties, and outcomes may not be predictable. Consequently, the ultimate aggregate amounts of monetary liability or financial impact with respect to other matters as of January 30, 2021 are not estimable. However, while such matters could affect our consolidated operating results when resolved in future periods, management believes that upon final disposition, any monetary liability or financial impact to us would not be material to our annual consolidated financial statements. 15. SHARE-BASED COMPENSATION PLANS AND CAPITAL STOCK TRANSACTIONS: General In June 2020, the shareholders approved the 2020 Omnibus Stock and Incentive Plan (‘‘the 2020 Omnibus Plan’’), which replaced the Chico’s FAS, Inc. Amended and Restated 2012 Omnibus Stock and Incentive Plan. The aggregate number of shares of our common stock that may be issued under the 2020 Omnibus Plan is 11.3 million shares plus any shares represented by awards granted under prior plans that are forfeited, expired or canceled without delivery of shares. Awards under the 2020 Omnibus Plan may be in the form of restricted stock, restricted stock units, performance-based restricted stock, performance-based stock units, stock options and stock appreciation rights, in accordance with the terms and conditions of the 2020 Omnibus Plan. The terms of each award will be determined by the Human Resources, Compensation and Benefits Committee of the Board of Directors or by the Board of Directors. We have historically issued restricted stock, including non-vested restricted stock, performance-based stock units and stock options. Shares of non-vested restricted stock granted prior to fiscal 2020 have the same voting rights as common stock, are entitled to receive dividends and other distributions, and are considered to be currently issued and outstanding. Shares of restricted stock granted after fiscal 2019 have the same voting rights as common stock, are entitled to dividend equivalents only to the extent they have met their specific service conditions and are considered to be currently issued and outstanding. The Company’s performance-based stock units are subject to vesting conditions, including meeting specified annual Company performance objectives. Under the annual PSU grants in March 2020, each performance based award recipient could vest 0% to 175% of the target shares granted contingent on the achievement of the Company’s financial performance metrics, whereas each performance based award recipient could vest 0% to 150% of the target shares granted in July and September 2020. Performance-based stock units are entitled to dividend equivalents only to the extent the specific performance goals are met and are entitled to voting rights only upon the issuance of shares after 75 meeting these specific performance goals. Generally, share-based awards vest evenly over three years or cliff-vest after a three-year period; stock options generally have a 10-year term. As of January 30, 2021, approximately 11.2 million shares remain available for future grants of share-based awards assuming all awards will vest 100% of the target shares granted. Share-based compensation expense for all awards is based on the grant date fair value of the award, net of estimated forfeitures, and is recognized over the requisite service period of the awards. Compensation expense for restricted stock awards and stock options with a service condition is recognized on a straight-line basis over the requisite service period. Compensation expense for performance-based awards with a service condition is recognized ratably for each vesting tranche based on our estimate of the level and likelihood of meeting certain Company-specific performance goals. We estimate the expected forfeiture rate for all share-based awards, and only recognize expense for those shares expected to vest. In determining the portion of the share-based payment award that is ultimately expected to be earned, we derive forfeiture rates based on historical data. In accordance with the authoritative guidance, we revise our forfeiture rates, when necessary, in subsequent periods if actual forfeitures differ from those originally estimated. Total compensation expense related to share-based awards in fiscal 2020, 2019 and 2018 was $7.1 million, $7.1 million and $19.8 million, respectively. The total tax benefit associated with share-based compensation for fiscal 2020, 2019 and 2018 was $1.8 million, $1.8 million and $5.0 million, respectively. Restricted Stock Awards Restricted stock awards vest in equal annual installments over a three-year period from the date of grant, except for a restricted stock award granted to our the Chief Executive Officer (‘‘CEO’’) and President in fiscal 2019, which vests over a four-year period from the date of grant and is described further in the Company’s Current Report on Form 8-K/A filed with the SEC on August 20, 2019. Restricted stock award activity for fiscal 2020 was as follows: Unvested, beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Number of Shares 3,180,016 2,681,188 (1,257,561) (1,183,998) Unvested, end of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,419,645 Weighted Average Grant Date Fair Value $5.47 3.37 6.37 4.73 3.75 Total fair value of shares of restricted stock awards that vested during fiscal 2020, 2019 and 2018 was $3.3 million, $6.7 million and $10.6 million, respectively. The weighted average grant date fair value of restricted stock awards granted during fiscal 2020, 2019 and 2018 was $3.37, $4.22 and $9.68, respectively. As of January 30, 2021, there was $7.4 million of unrecognized share-based compensation expense related to non-vested restricted stock awards. That cost is expected to be recognized over a weighted average remaining period of approximately 1.9 years. Restricted Stock Units Restricted stock units vest 100% one year from the date of grant with certain rights to defer settlement in shares of our common stock. Restricted stock unit activity for fiscal 2020 was as follows: Unvested, beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unvested, end of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Number of Shares 71,740 108,750 (16,560) — 163,930 Weighted Average Grant Date Fair Value $5.81 1.25 8.76 — 2.49 76 Total fair value of shares of restricted stock units that vested during fiscal 2020 was $0.02 million. The weighted average grant date fair value of restricted stock units granted during fiscal 2020 was $1.25. As of January 30, 2021, there was $0.1 million of unrecognized share-based compensation expense related to non-vested restricted stock units. That cost is expected to be recognized over a weighted average remaining period of approximately 0.4 years. Performance-based Stock Units For fiscal 2020, we granted PSUs contingent upon the achievement of Company-specific performance goals. The annual PSU grants in March and July 2020 have a performance period of the three fiscal years 2020 through 2022. Special PSU grants in September 2020 have a performance period of part of fiscal year 2020 through the end of fiscal year 2021. Any units earned as a result of the achievement of the performance goals of the PSUs will vest three years from the date of grant for the March and July 2020 grants and in March 2022 for the September 2020 grant and will be settled in shares of our common stock. Performance-based stock unit activity for fiscal 2020 was as follows: Unvested, beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unvested, end of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Number of Units/Shares 2,042,138 1,722,187 (29,320) (952,548) 2,782,457 Weighted Average Grant Date Fair Value $ 2.48 2.49 14.22 3.52 2.04 Total fair value of performance-based stock units that vested during fiscal 2020, 2019 and 2018 was $0.1 million, $1.4 million and $1.9 million, respectively. There was $1.6 million of unrecognized share-based compensation expense related to performance-based stock units expected to vest as of January 30, 2021. That cost is expected to be recognized over a weighted average period of approximately 1.4 years. Employee Stock Purchase Plan We historically offered an employee stock purchase plan (‘‘ESPP’’) under which substantially all full-time employees were given the right to purchase shares of our common stock during each of the two specified offering periods each fiscal year at a price equal to 85 percent of the value of the stock immediately prior to the beginning of each offering period. During fiscal 2020, 2019 and 2018, approximately 244,775, 354,000 and 175,000 shares, respectively, were purchased under the ESPP. Cash received from purchases under the ESPP for fiscal 2020 was $0.4 million. The ESPP expired in September 2020. The Company anticipates adopting a new ESPP upon shareholder approval at the 2021 Annual Meeting. Share Repurchase Program In fiscal 2018, we repurchased 12.2 million shares at a total cost of $81.1 million under the Company’s $300 million share repurchase program announced in November 2015. We did not repurchase any of the Company’s common stock during fiscal 2020 and 2019. As of January 30, 2021, $55.2 million remains under the share repurchase program. However, we have no continuing obligation to repurchase shares under this authorization, and the timing, actual number and value of any additional shares to be purchased will depend on the performance of our stock price, market conditions and other considerations. 16. RETIREMENT PLANS: We have a 401(k) defined contribution employee retirement benefit plan (the ‘‘Plan’’) covering all employees upon the completion of six months of service and 500 hours worked. Participants must meet a minimum age requirement of 21. Under the Plan, employees may contribute up to 75 percent of their annual compensation, subject to certain statutory limitations. We have elected to match employee contributions at 50 percent on the first 6 percent of the employees’ contributions and can elect to make additional contributions over and above the mandatory match. Employees’ rights to Company contributions vest fully upon completing five 77 years of service, with incremental vesting starting in service year two. As a result of the pandemic, the Company temporarily suspended its match which has been subsequently restated. For fiscal 2020, 2019 and 2018, our costs under the Plan were approximately $0.7 million, $3.5 million and $3.3 million, respectively. We have also adopted the Chico’s FAS, Inc. Deferred Compensation Plan (the ‘‘Deferred Plan’’) to provide supplemental retirement income benefits for highly compensated employees. Eligible participants may elect to defer up to 80 percent of their base salary and 100 percent of their bonus earned under an approved bonus plan pursuant to the terms and conditions of the Deferred Plan. The Deferred Plan generally provides for payments upon retirement, death, disability, termination of employment or a defined period of years. As a result of the pandemic, the Company suspended the match of 50% of the first 2.5% of base salary deferrals. The amount of the deferred compensation liability payable to the participants is included in other noncurrent and deferred liabilities in the consolidated balance sheets. These obligations are funded through the purchase of corporate owned life insurance (COLI), cash and other securities held within a grantor trust established by the Company to hold assets for the payment of benefits under the Deferred Plan to participants. The trust assets are reflected in other assets, net in the accompanying consolidated balance sheets. 17. INCOME TAXES: The income tax provision consisted of the following: Fiscal 2020 Fiscal 2019 (in thousands) Fiscal 2018 Current: Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $(102,046) 468 48 $4,593 (261) 315 Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (101,530) 4,647 Deferred: Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (3,902) 5,532 1,630 (4,392) 545 (3,847) $5,903 3,378 282 9,563 (1,949) 86 (1,863) Income tax (benefit) provision. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $(99,900) $800 $7,700 The foreign component of pre-tax (loss) income, arising principally from operating foreign stores and other management and cost sharing charges we are required to allocate under U.S. tax law, for fiscal 2020, 2019 and 2018 was $(4.8) million, $(1.6) million and $(1.7) million, respectively. On March 27, 2020, the CARES Act was enacted to provide economic relief to those impacted by the COVID-19 pandemic. The CARES Act made various tax law changes including among other things (i) modifications to the federal net operating loss rules including permitting federal net operating losses incurred in 2020, 2019 and 2018 to be carried back to the five preceding taxable years in order to generate a refund of previously paid income taxes (ii) enhanced recoverability of AMT tax credit carryforwards and (iii) enacted a technical correction so that qualified improvement property can be immediately expensed under IRC Section 168(k). As a result of the CARES Act, the Company recorded an income tax receivable of $55.2 million as it is expecting to carryback its current year estimated taxable losses for fiscal year 2020 and recover prior taxes paid. During fiscal 2020, the Company received a tax refund of $42.7 million related to the carryback of 2019 net operating losses. The Company recorded an income tax benefit of $39.2 million related to the 2019 and 2020 carrybacks as the Company was subject to higher federal corporate income tax rates in prior periods than the current statutory tax rate of 21%. On December 22, 2017, the Tax Cuts and Jobs Act of 2017 (the ‘‘Tax Act’’) was signed into law making significant changes to the Internal Revenue Code. Changes include, but are not limited to, a corporate tax rate decrease from 35% to 21% effective January 1, 2018. As a result, the Company’s fiscal 2020, 2019 and 2018 federal tax rate was 21%. 78 As a result of the Tax Act and in accordance with SEC Staff Accounting Bulletin 118, the Company recorded provisional tax expense in the fourth quarter of fiscal 2018 related to executive compensation and other deferred tax balances. During fiscal 2019, the Company made a $4.9 million reduction, or 11.2% benefit to the effective tax rate, to the provisional tax expense related to the acceleration of certain tax deductions into fiscal 2018 and the subsequent revaluation of the associated deferred tax liabilities to reflect the new rate. The change was a result of additional analysis, changes in interpretation and assumptions, as well as additional regulatory guidance that was issued. The Tax Act requires a one-time transition tax that is based on total post-1986 earnings and profits (‘‘E & P’’) previously deferred from U.S. income taxes. As the Company does not have any post-1986 E & P in its foreign subsidiaries, no one-time transition tax was recorded. No additional income taxes have been provided for any remaining undistributed foreign earnings not subject to the one-time transition tax, or any additional outside basis difference inherent in these entities, as these amounts continue to be indefinitely reinvested in foreign operations. There were no significant undistributed foreign earnings at January 30, 2021, February 1, 2020 and February 2, 2019. A reconciliation between the statutory federal income tax rate and the effective income tax rate follows: Fiscal 2020 Fiscal 2019(1) Fiscal 2018 Federal income tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . State income tax, net of federal tax benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . Goodwill impairment with no tax basis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Impact of the CARES Act . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Impact of the Tax Act . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Excess share-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Provision-to-tax return adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enhanced charitable contribution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Executive compensation limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Foreign losses with full valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . Federal tax credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changes in uncertain tax positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other items, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21.0% 3.3 (3.3) 8.6 — (0.3) — (7.6) — — (0.1) — — 0.1 21.7% 21.0% (1.4) — — — (19.3) (8.9) (4.9) — (3.8) (3.8) 6.0 4.2 4.2 (6.7)% 21.0% 5.7 — — (11.2) 3.2 — — (3.0) 2.1 1.1 (1.1) (0.1) 0.1 17.8% (1) Given the low level of pre-tax income in absolute dollars in fiscal 2019, effective tax rate reconciling items that may have been considered de minimis in prior years in terms of absolute dollars and on a percentage basis are amplified on a percentage basis in the current year even though the absolute dollar value of the reconciling items are similar to prior year. As such, comparability of information disclosed for fiscal 2019 in comparison to fiscal 2018 and fiscal 2020 may be difficult as a result of the amplifying effect of the lower level of pre-tax income. 79 Deferred tax assets and liabilities are recorded due to different carrying amounts for financial and income tax reporting purposes arising from cumulative temporary differences. These differences consist of the following as of January 30, 2021 and February 1, 2020: January 30, 2021 February 1, 2020 (in thousands) Deferred tax assets: Operating lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accrued liabilities and allowances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Share-based compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Property related . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Charitable contribution limitation carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . State and foreign net operating loss carryforwards . . . . . . . . . . . . . . . . . . . . . . . . Federal and state tax credit carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net deferred tax assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deferred tax liabilities: Operating lease assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inventories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Prepaid and other expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Property related . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other intangible assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total deferred tax liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 182,875 13,529 1,774 1,200 706 11,808 4,429 2,900 219,221 (36,081) 183,140 (153,791) — (1,572) (24,371) (4,718) (184,452) $ 192,392 15,335 3,557 379 1,400 2,192 4,035 1,909 221,199 (2,162) 219,037 (169,900) (2,785) (1,603) (26,628) (17,827) (218,743) Net deferred taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (1,312) $ 294 As of January 30, 2021, the Company had deferred tax assets for state and local net operating losses and federal and state tax credit carryovers in the amounts of $210.8 million and $5.4 million, respectively, on a gross basis that could be utilized to reduce future years’ tax liabilities. The net operating losses and tax credit carryovers expire, if unused, in the years 2021 - 2040 and 2021 - 2028, respectively. As of January 30, 2021, the Company had deferred tax assets related to foreign net operating loss carryforwards in the amount of $4.3 million on a gross basis. The foreign carryforwards will begin to expire, if unused, in 2022. Some foreign net operating losses have an indefinite carryforward. We also have net operating loss carryforwards in Canada for which we have not recorded a deferred tax asset or corresponding valuation allowance because we no longer conduct business in Canada as of the year ended January 30, 2021. We consider both positive and negative evidence when measuring the need for a valuation allowance. The weight given to the evidence is commensurate with the extent to which it may be objectively verified. Current and cumulative financial reporting results are a source of objectively verifiable evidence. We give operating results during the most recent three-year period a significant weight in our analysis. We typically only consider forecasts of future profitability when positive cumulative operating results exist in the most recent three-year period. We perform scheduling exercises to determine if sufficient taxable income of the appropriate character exists in the periods required in order to realize our deferred tax assets with limited lives (such as tax loss carryforwards and tax credits) prior to their expiration. We consider tax planning strategies available to accelerate taxable amounts if required to utilize expiring deferred tax assets. A valuation allowance is not required to the extent that, in our judgment, positive evidence exists with a magnitude and duration sufficient to result in a conclusion that it is more likely than not that our deferred tax assets will be realized. We consider our current forecasts of future profitability in assessing our ability to realize our deferred tax assets, including our state and local net operating losses and credit carryforwards. These forecasts include the impact of recent trends, including various macroeconomic factors such as the impact of the pandemic, on our profitability. Macroeconomic factors, including the impact of the pandemic, possess a high degree of volatility 80 and can significantly impact our profitability. Given this uncertainty and the Company’s cumulative three year losses, we believe we cannot rely on forecasts of future profitability for purposes of our assessment of the realizability of deferred tax assets and as such, we conclude that it is not more likely than not that, at January 30, 2021, our U.S. net deferred tax assets will be utilized and a full valuation allowance has been recorded. For the fiscal years 2020 and 2019, the Company maintained a valuation allowance of $36.1 million and $2.2 million, respectively, attributable to deferred tax assets, state, local and foreign net operating loss carryforwards and federal and state tax credits which are not realizable on a more likely than not basis. The net valuation allowance increased by $33.9 million from the amount recorded as of February 1, 2020, after considering a reduction to the fiscal 2019 valuation allowance of $1.3 million due to charitable contribution carryovers and state credit carryforwards that expired during fiscal 2020. While the Company does not expect material adjustments to the total amount of valuation allowances within the next twelve months, changes in assumptions may occur based on the information then currently available. In such case, the Company will record an adjustment in the period in which a determination is made. Accumulated other comprehensive loss is shown net of deferred tax assets and deferred tax liabilities. The amount was not significant at January 30, 2021 or February 1, 2020. A reconciliation of the beginning and ending amounts of uncertain tax positions for each of fiscal 2020, fiscal 2019 and fiscal 2018 is as follows: Fiscal 2020 Fiscal 2019 (in thousands) Fiscal 2018 Balance at beginning of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additions for tax positions of prior years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reductions for tax positions of prior years. . . . . . . . . . . . . . . . . . . . . . . . . . . . Additions for tax positions for the current year . . . . . . . . . . . . . . . . . . . . . . . . Settlements/payments with tax authorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reductions due to lapse of applicable statutes of limitation . . . . . . . . . . . . . . Balance at end of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $747 — — — — (80) $667 $1,505 82 (45) — (538) (257) $ 747 $1,522 117 (24) 87 (197) — $1,505 At January 30, 2021, February 1, 2020 and February 2, 2019, balances included $0.5 million, $0.6 million and $1.2 million respectively, of unrecognized tax benefits that, if recognized, would favorably impact the effective tax rate in future periods. We do not expect any events to occur that would cause a change to our unrecognized tax benefits or income tax expense within the next twelve months. Our continuing practice is to recognize potential accrued interest and penalties relating to unrecognized tax benefits in the income tax provision. We accrued $0.1 million for interest and penalties for each of the fiscal years 2020, 2019 and 2018. We had approximately $0.0 million, $0.1 million and $0.3 million, respectively, for the payment of interest and penalties accrued at January 30, 2021, February 1, 2020 and February 2, 2019, respectively. The amounts included in the reconciliation of uncertain tax positions do not include accruals for interest and penalties. In fiscal 2006, we began participating in the IRS’s real time audit program, Compliance Assurance Process (‘‘CAP’’). Under the CAP program, material tax issues and initiatives are disclosed to the IRS throughout the year with the objective of reaching an agreement as to the proper reporting treatment when the federal return is filed. Previous years through fiscal 2018 have been accepted. Fiscal 2019 is in the post-filing review process. We are no longer subject to state and local examinations for years before fiscal 2013. Various state and foreign examinations are currently underway for fiscal periods spanning from 2013 through 2018; however, we do not expect any significant change to our uncertain tax positions within the next year. 81 18. NET (LOSS) INCOME PER SHARE: The following table sets forth the computation of basic and diluted net (loss) income per share shown on the face of the accompanying consolidated statements of (loss) income (in thousands, except per share amounts): January 30, 2021 February 1, 2020 February 2, 2019 Numerator Net (loss) income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net income and dividends declared allocated to participating securities. . . . . . . . . . . . . . . . . . . . . . . . . . Net (loss) income available to common shareholders . . . Denominator Weighted average common shares outstanding – basic . . Dilutive effect of non-participating securities . . . . . . . . . Weighted average common and common equivalent shares outstanding – diluted . . . . . . . . . . . . . . . . . . . . . Net (loss) income per common share: . . . . . . . . . . . . . . . . . Basic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $(360,144) $ (12,754) $ 35,613 (160) $(360,304) — $ (12,754) (879) $ 34,734 115,994 — 114,859 — 122,662 67 115,994 114,859 122,729 $ $ (3.11) (3.11) $ $ (0.11) (0.11) $ $ 0.28 0.28 In fiscal 2020, 2019 and 2018, 2.1 million, 0.3 million and 0.7 million of potential shares of common stock were excluded from the diluted per share calculation relating to non-participating securities, because the effect of including these potential shares was antidilutive. 19. QUARTERLY RESULTS OF OPERATIONS (UNAUDITED): Net Sales Gross Margin Net (Loss) Income Net (Loss) Income Per Common Share - Basic Net (Loss) Income Common and Common Equivalent Share - Diluted (in thousands, except per share amounts) Fiscal year ended January 30, 2021: First quarter(1) . . . . . . . . . . . . . . . . . . . . Second quarter(2). . . . . . . . . . . . . . . . . . Third quarter(3) . . . . . . . . . . . . . . . . . . . Fourth quarter(4) . . . . . . . . . . . . . . . . . . Fiscal year ended February 1, 2020: First quarter(5) . . . . . . . . . . . . . . . . . . . . Second quarter(5). . . . . . . . . . . . . . . . . . Third quarter(6) . . . . . . . . . . . . . . . . . . . Fourth quarter(5) . . . . . . . . . . . . . . . . . . $280,264 306,174 351,416 386,197 $(11,095) $(178,290) (46,845) (55,868) (79,141) 44,766 77,164 73,338 $(1.55) (0.40) (0.48) (0.68) $517,728 508,356 484,706 527,085 $190,831 168,622 171,038 171,387 $2,025 (2,309) (8,123) (4,347) $0.02 (0.02) (0.07) (0.04) $(1.55) (0.40) (0.48) (0.68) $0.02 (0.02) (0.07) (0.04) (1) (2) (3) (4) (5) (6) Results for the first quarter of fiscal 2020 include the following after-tax charges as a result of the impact of the pandemic: inventory write-offs of $26.1 million; long-lived asset store impairment of $13.9 million; right of use store asset impairment of $1.8 million; goodwill impairment charges of $68.4 million; and impairments on indefinite-lived intangible assets of $24.6 million. Results for the second quarter of fiscal 2020 include inventory write-offs of $8.0 million, after-tax, as a result of the impact of the pandemic. Results for the third quarter of fiscal 2020 include other long-lived impairment charges of $6.3 million, after-tax, as a result of the impact of the pandemic. Results for the fourth quarter of fiscal 2020 include the following significant non-cash charges as a result of the impact of the pandemic: long-lived asset store impairment of $1.8 million, after-tax; impairment on other right of use assets of $1.2 million, after-tax; impairments on indefinite-lived intangible assets of $0.9 million, after-tax; and a deferred tax asset valuation allowance of $32.1 million within the Company’s income tax (benefit) provision. Results for the first quarter, second quarter and fourth quarter of fiscal 2019 include the unfavorable impact of accelerated depreciation charges of $3.6 million, $2.2 million, $0.8 million, after-tax, respectively, related to our retail fleet optimization plan. Results for the third quarter of fiscal 2019 include the unfavorable impact of accelerated depreciation charges of $1.5 million, after-tax, related to our retail fleet optimization plan and the impact of severance and other related net charges of $2.1 million, after-tax, in connection with actions taken to reposition our then organizational structure. 82 ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE None. ITEM 9A. CONTROLS AND PROCEDURES Disclosure Controls and Procedures Our disclosure controls and procedures are designed to provide reasonable assurance that information required to be disclosed in our reports under the Securities Exchange Act of 1934, as amended (the ‘‘Exchange Act’’), is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed in reports filed under the Exchange Act is accumulated and communicated to management, including the principal executive and principal financial officers, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure. As of the end of the period covered by this report, an evaluation was carried out under the supervision and with the participation of management, including our Chief Executive Officer and Interim Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Exchange Act). Based upon that evaluation, the Chief Executive Officer and Interim Chief Financial Officer concluded that, as of the end of such period, our disclosure controls and procedures were effective in providing reasonable assurance in timely alerting them to material information relating to us (including our consolidated subsidiaries) and that information required to be disclosed in our reports is recorded, processed, summarized and reported as required to be included in our periodic SEC filings. Changes in Internal Control over Financial Reporting There was no change in our internal control over financial reporting during the fourth fiscal quarter that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. Management’s Report on Internal Control over Financial Reporting Management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Rule 13a-15(f) under the Exchange Act. Under the supervision and with the participation of our management, including our Chief Executive Officer and Interim Chief Financial Officer, we conducted an evaluation of the effectiveness of our internal control over financial reporting as of January 30, 2021 as required by Rule 13a-15(c) under the Exchange Act. In making this assessment, we used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control - Integrated Framework (2013 framework). Based on our evaluation, management concluded that our internal control over financial reporting was effective as of January 30, 2021. No system of controls, no matter how well designed and operated, can provide absolute assurance that the objectives of the system of controls are met, and no evaluation of controls can provide absolute assurance that the system of controls has operated effectively in all cases. Therefore, even those systems determined to be effective can provide only reasonable assurance with respect to financial statement preparation and presentation. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies and procedures may deteriorate. The Company’s independent registered public accounting firm, Ernst & Young LLP, that audited the consolidated financial statements included in this Annual Report on Form 10-K, issued an attestation report on the Company’s internal control over financial reporting as of January 30, 2021, which follows. 83 Report of Independent Registered Public Accounting Firm To the Shareholders and the Board of Directors of Chico’s FAS, Inc. Opinion on Internal Control over Financial Reporting We have audited Chico’s FAS, Inc. and subsidiaries’ internal control over financial reporting as of January 30, 2021, based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the COSO criteria). In our opinion, Chico’s FAS, Inc. and subsidiaries (the Company) maintained, in all material respects, effective internal control over financial reporting as of January 30, 2021, based on the COSO criteria. We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheets of Chico’s FAS, Inc. and subsidiaries as of January 30, 2021 and February 1, 2020, the related consolidated statements of (loss) income, comprehensive (loss) income, shareholders’ equity and cash flows for each of the three fiscal years in the period ended January 30, 20211, and the related notes and our report dated March 9, 2021 expressed an unqualified opinion thereon. Basis for Opinion The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. Definition and Limitations of Internal Control Over Financial Reporting A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. Tampa, Florida March 9, 2021 ITEM 9B. OTHER INFORMATION None. 84 /s/ Ernst & Young LLP PART III ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE Information about our executive officers, directors and nominees for director, procedures by which security holders may recommend director nominees, the Code of Ethics, the Audit Committee, Audit Committee membership and our Audit Committee financial expert in our 2021 Annual Meeting proxy statement is incorporated herein by reference. ITEM 11. EXECUTIVE COMPENSATION Information about executive and director compensation and the Human Resources, Compensation and Benefits Committee Report in our 2021 Annual Meeting proxy statement is incorporated herein by reference. ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS Except as provided below, the information required by this item is included in our 2021 Annual Meeting proxy statement and is incorporated herein by reference. Equity Compensation Plan Information The following table shows information concerning our equity compensation plans as of January 30, 2021: Number of Securities to be Issued upon Exercise of Outstanding Options, Warrants and Rights (a) Weighted-Average Exercise Price of Outstanding Options, Warrants and Rights (b)3 Number of Securities Remaining Available for Future Issuance Under Equity Compensation Plans (Excluding Securities Reflected in Column (a)) (c)4 3,579,298 1,050,000 4,629,298 $13.13 — $13.13 9,934,262 — 9,934,262 Plan Category Equity compensation plans approved by security holders1 Equity compensation plans not approved by security holders2 Total 1. 2. 3. Consists of the 2020 Omnibus Stock and Incentive Plan (‘‘2020 Omnibus Plan’’), the Amended and Restated 2012 Omnibus Stock and Incentive Plan and the Amended and Restated 2002 Omnibus Stock and Incentive Plan. On August 20, 2019, the Company granted to Bonnie Brooks an award of performance share units with a target of 700,000 units (100% payout) and a maximum of 1,050,000 units (150% payout), with each unit representing one share of the Company’s common stock (the ‘‘PSU Inducement Award’’). The PSU Inducement Award is earned based on achievement of performance objectives relating to comparable sales improvement and the Company’s stock price during the performance period beginning with the third quarter of fiscal 2019 and ending on the last day of fiscal 2021. The PSU Inducement Award was granted outside of the Company’s prior equity plan, the Amended and Restated 2012 Omnibus Stock and Incentive Plan, in connection with Ms. Brooks’ employment as then CEO and President of the Company pursuant to Section 4(a)(2) of the Securities Act and the employment inducement award exemption in NYSE Rule 303A.08. The weighted average exercise price is calculated based solely on the 0.1 million outstanding stock options. It does not take into account the shares issuable upon vesting of outstanding restricted stock, restricted stock units or performance stock units, which have no exercise price. 4. Consists entirely of shares that were available for future issuance under the 2020 Omnibus Plan as of January 30, 2021. 85 ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE The information required by this item is included in our 2021 Annual Meeting proxy statement and is incorporated herein by reference. ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES The information required by this item is included in our 2021 Annual Meeting proxy statement and is incorporated herein by reference. 86 PART IV ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES (a) Documents filed as part of this Report. (1) The following consolidated financial statements are contained in Item 8: Consolidated Financial Statements Page in this Report Report of Ernst & Young LLP, independent registered public accounting firm . . . . . . . . . . . . . Consolidated Statements of (Loss) Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consolidated Statements of Comprehensive (Loss) Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consolidated Balance Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consolidated Statements of Shareholders’ Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consolidated Statements of Cash Flows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notes to Consolidated Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 52 53 54 55 56 57 (2) The following Financial Statement Schedules are included herein: Schedules are not submitted because they are not applicable, not required or because the required information is included in the financial statements or the notes thereto. (3) The following exhibits are filed as part of this report: 3.1 3.1.1 3.2 3.2.1 4.1 4.2 4.2.1 10.1* 10.2* 10.3* 10.4* 10.5* 10.6* Amended and Restated By-laws of Chico’s FAS, Inc. (incorporated by reference to Exhibit 3.1 to the Company’s Form 10-Q, as filed with the Commission on November 22, 2016) Amendment to Amended and Restated Bylaws of Chico’s FAS, Inc. (incorporated by reference to Exhibit 3.1 to the Company’s Form 8-K, as filed with the Commission on June 24, 2019) Restated Articles of Incorporation of Chico’s FAS, Inc. (incorporated by reference to Exhibit 3.2 to the Company’s Form 10-Q, as filed with the Commission on November 27, 2019) Articles of Amendment to Articles of Incorporation of Chico’s FAS, Inc. Designating Series A Junior Participating Preferred Stock, dated as of April 2, 2020 (incorporated by reference to Exhibit 3.1 to the Company’s Form 8-K, as filed with the Commission on April 3, 2020) Description of the Company’s Capital Stock Rights Agreement, dated as of April 2, 2020, between Chico’s FAS, Inc. and American Stock Transfer & Trust Company, LLC, as Rights Agent (incorporated by reference to Exhibit 4.1 to the Company’s Form 8-K, as filed with the Commission on April 3, 2020) Amendment No. 1 to Rights Agreement, dated as of January 25, 2021, between Chico’s FAS, Inc. and American Stock Transfer & Trust Company, LLC, as Rights Agent (incorporated by reference to Exhibit 4.1 to the Company’s Form 8-K, as filed with the Commission on January 25, 2021) Amended and Restated 2002 Omnibus Stock and Incentive Plan (incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K, as filed with the Commission on July 2, 2008) Form of 2002 Omnibus Stock and Incentive Plan Non-Qualified Stock Option Certificate for Employees (incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K, as filed with the Commission on February 3, 2005) Revised Form of 2002 Omnibus Stock and Incentive Plan Non-Qualified Stock Option Certificate for Employees (incorporated by reference to Exhibit 10.22 to the Company’s Form 10-K, as filed with the Commission on March 22, 2011) Indemnification Agreement with David F. Walker (incorporated by reference to Exhibit 10.1 to the Company’s Form 10-Q, as filed with the Commission on November 29, 2005) Indemnification Agreement with John J. Mahoney (incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K as filed with the Commission on July 25, 2008) Indemnification Agreement with Stephen E. Watson (incorporated by reference to Exhibit 10.44 to the Company’s Form 10-K, as filed with the Commission on March 22, 2011) 87 10.7* 10.8* 10.9 10.10* 10.11* 10.12* 10.13* 10.14* 10.15* 10.16* 10.17* 10.18* 10.19* 10.20* 10.21* 10.22* 10.23* Chico’s FAS, Inc. Deferred Compensation Plan effective April 1, 2002 (incorporated by reference to Exhibit 10.53 to the Company’s Form 10-K, as filed with the Commission on April 24, 2002) Chico’s FAS, Inc. Deferred Compensation Plan (as Amended and Restated Effective January 1, 2019) (incorporated by reference to Exhibit 10.10 to the Company’s Form 10-K, as filed with the Commission on March 19, 2019) Lease Agreement between Joint Development Authority of Winder-Barrow County and Chico’s Real Estate, LLC dated as of March 25, 2002 (incorporated by reference to Exhibit 10.54 to the Company’s Form 10-K, as filed with the Commission on April 24, 2002) Indemnification Agreement with Janice L. Fields (incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K, as filed with the Commission on May 7, 2013) Indemnification Agreement with Bonnie R. Brooks (incorporated by reference to Exhibit 10.46 to the Company’s Form 10-K, as filed with the Commission on March 7, 2017) Indemnification Agreement with William S. Simon (incorporated by reference to Exhibit 10.47 to the Company’s Form 10-K, as filed with the Commission on March 7, 2017) Incentive Compensation Clawback Policy, effective April 6, 2017 (incorporated by reference to Exhibit 10.1 to the Company’s Form 10-Q, as filed with the Commission on May 25, 2017) Chico’s FAS, Inc. Amended and Restated 2012 Omnibus Stock and Incentive Plan (incorporated by reference to Exhibit 10.55 to the Company’s Form 8-K as filed with the Commission on June 27, 2017) Form of Amended and Restated 2012 Omnibus Stock and Incentive Plan Restricted Stock Agreement for Employees (for awards on or after June 22, 2017) (incorporated by reference to Exhibit 10.1 to the Company’s Form 10-Q, as filed with the Commission on August 31, 2017) Form of Amended and Restated 2012 Omnibus Stock and Incentive Plan Restricted Stock Agreement for Non-Employee Directors (for awards on or after June 22, 2017) (incorporated by reference to Exhibit 10.2 to the Company’s Form 10-Q, as filed with the Commission on August 31, 2017) Form of Amended and Restated 2012 Omnibus Stock and Incentive Plan Restricted Stock Unit Agreement for Non-Employee Directors (for awards on or after June 22, 2017) (incorporated by reference to Exhibit 10.3 to the Company’s Form 10-Q, as filed with the Commission on August 31, 2017) Amended and Restated Indemnification Agreement with Shelley G. Broader, dated June 19, 2017 (incorporated by reference to Exhibit 10.4 to the Company’s Form 10-Q, as filed with the Commission on August 31, 2017) Amended and Restated Indemnification Agreement with Todd E. Vogensen, dated July 6, 2017 (incorporated by reference to Exhibit 10.5 to the Company’s Form 10-Q, as filed with the Commission on August 31, 2017) Restrictive Covenant Agreement between the Company and Mary van Praag, dated August 22, 2017 (incorporated by reference to Exhibit 10.2 to the Company’s Form 10-Q, as filed with the Commission on November 22, 2017) Indemnification Agreement with Deborah L. Kerr, dated November 15, 2017 (incorporated by reference to Exhibit 10.3 to the Company’s Form 10-Q, as filed with the Commission on November 22, 2017) Form of Amended and Restated 2012 Omnibus Stock and Incentive Plan Performance Award Agreement for Performance Share Units for Employees (for awards on or after March 1, 2018) (incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K, as filed with the Commission on February 16, 2018) Form of Amended and Restated 2012 Omnibus Stock and Incentive Plan Restricted Stock Agreement for Employees (for awards on or after March 1, 2018) (incorporated by reference to Exhibit 10.44 to the Company’s Form 10-K, as filed with the Commission on March 13, 2018) 88 10.24* 10.25* 10.26* 10.27* 10.28* 10.29* 10.30* 10.31* 10.32* 10.33* 10.34* 10.35* 10.36* 10.37* 10.38* 10.39* Credit Agreement among the Company, certain of its subsidiaries, Wells Fargo Bank, National Association and the Lenders parties thereto dated as of August 2, 2018 (incorporated by reference to Exhibit 10.49 to the Company’s Form 8-K, as filed with the Commission on August 3, 2018) Indemnification agreement with Kim Roy, dated February 18, 2019 (incorporated by reference to Exhibit 10.44 to the Company’s Form 10-K, as filed with the Commission on March 19, 2019) Letter agreement, dated April 24, 2019, between the Company and Shelley G. Broader (incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K, as filed with the Commission on April 24, 2019) Separation Agreement and Release between the Company and Shelley G. Broader, dated as of May 2, 2019 (incorporated by reference to Exhibit 10.49 to the Company’s Form 10-Q, as filed with the Commission on June 11, 2019) Amended and Restated 2012 Omnibus Stock and Incentive Plan Restricted Stock Agreement for Bonnie R. Brooks, dated April 24, 2019 (incorporated by reference to Exhibit 10.51 to the Company’s Form 10-Q, as filed with the Commission on June 11, 2019) Employment Inducement Performance Award Agreement for Performance Share Units between Chico’s FAS, Inc. and Bonnie R. Brooks, dated August 20, 2019 (incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K/A, as filed with the Commission on August 20, 2019) Performance Award Agreement for Performance Share Units between Chico’s FAS, Inc. and Bonnie R. Brooks under the Amended and Restated 2012 Omnibus Stock and Incentive Plan, dated August 20, 2019 (incorporated by reference to Exhibit 10.2 to the Company’s Form 8-K/A, as filed with the Commission on August 20, 2019) Restricted Stock Award Agreement between Chico’s FAS, Inc. and Bonnie R. Brooks under the Amended and Restated 2012 Omnibus Stock and Incentive Plan, dated August 20, 2019 (incorporated by reference to Exhibit 10.3 to the Company’s Form 8-K/A, as filed with the Commission on August 20, 2019) Employment letter agreement between the Company and Molly Langenstein, dated as of July 15, 2019 (incorporated by reference to Exhibit 10.57 to the Company’s Form 10-Q, as filed with the Commission on August 28, 2019) Restrictive covenant agreement between the Company and Molly Langenstein, dated as of August 1, 2019 (incorporated by reference to Exhibit 10.58 to the Company’s Form 10-Q, as filed with the Commission on August 28, 2019) Employment letter agreement between the Company and Bonnie R. Brooks, dated as of July 18, 2019 (incorporated by reference to Exhibit 10.59 to the Company’s Form 10-Q, as filed with the Commission on August 28, 2019) Restrictive covenant agreement between the Company and Bonnie R. Brooks, dated as of August 20, 2019 (incorporated by reference to Exhibit 10.60 to the Company’s Form 10-Q, as filed with the Commission on August 28, 2019) Compensation adjustment letter agreement between the Company and Molly Langenstein, dated as of September 23, 2019 (incorporated by reference to Exhibit 10.62 to the Company’s Form 10-Q, as filed with the Commission on November 27, 2019) Form of Amended and Restated 2012 Omnibus Stock and Incentive Plan Special Performance Award Agreement for Performance Share Units for Employees (for awards on October 1, 2019) (incorporated by reference to Exhibit 10.65 to the Company’s Form 10-Q, as filed with the Commission on November 27, 2019) Chico’s FAS, Inc. Officer Severance Plan and Summary Plan Description effective January 1, 2020 (incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K, as filed with the Commission on November 22, 2019) Compensation adjustment letter agreement between the Company and David M. Oliver, dated as of February 13, 2020 (incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K, as filed with the Commission on February 13, 2020) 89 10.40* 10.41* 10.42* 10.43* 10.44* 10.45* 10.46* 10.47* 10.48* 10.49* 10.50* 10.51* 10.52* 10.53* 10.54* First Amendment to Chico’s FAS, Inc. Deferred Compensation Plan (as amended and restated on January 1, 2019) effective January 1, 2020 (incorporated by reference to Exhibit 10.52 to the Company’s Form 10-K, as filed with the Commission on March 16, 2020) Form of consent to temporary 50% reduction in pay, effective April 5, 2020 (entered into with each of the following: Bonnie Brooks, Molly Langenstein, David Oliver, Greg Baker, Kristin Gwinner, Mary van Praag and Ann Joyce (incorporated by reference to Exhibit 10.2 to the Company’s Form 10-Q, as filed with the Commission on June 11, 2020) First Amendment to Chico’s FAS, Inc. Officer Severance Plan and Summary Plan Description (as amended and restated effective January 1, 2020), effective March 31, 2020 (incorporated by reference to Exhibit 10.3 to the Company’s Form 10-Q, as filed with the Commission on June 11, 2020) Second Amendment to Chico’s FAS, Inc. Deferred Compensation Plan (as amended and restated on January 1, 2019), effective April 4, 2020 (incorporated by reference to Exhibit 10.4 to the Company’s Form 10-Q, as filed with the Commission on June 11, 2020) Employment letter agreement between the Company and Molly Langenstein, dated as of April 27, 2020 (incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K, as filed with the Commission on April 30, 2020) Employment letter agreement between the Company and Bonnie R. Brooks, dated as of April 27, 2020 (incorporated by reference to Exhibit 10.2 to the Company’s Form 8-K, as filed with the Commission on April 30, 2020) Chico’s FAS, Inc. 2020 Omnibus Stock and Incentive Plan, effective June 25, 2020 (incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K, as filed with the Commission on June 29, 2020) Chico’s FAS, Inc. Cash Bonus Incentive Plan, as amended and restated June 24, 2020 (incorporated by reference to Exhibit 10.2 to the Company’s Form 8-K, as filed with the Commission on June 29, 2020) Performance Award Agreement for Performance Share Units between Chico’s FAS, Inc. and Molly Langenstein under the 2020 Omnibus Stock and Incentive Plan, dated July 1, 2020 (incorporated by reference to Exhibit 10.3 to the Company’s Form 10-Q, as filed with the Commission on August 27, 2020) Restricted Stock Award Agreement between Chico’s FAS, Inc. and Molly Langenstein under the 2020 Omnibus Stock and Incentive Plan, dated July 1, 2020 (incorporated by reference to Exhibit 10.4 to the Company’s Form 10-Q, as filed with the Commission on August 27, 2020) Form of 2020 Omnibus Stock and Incentive Plan Restricted Stock Agreement for Employees (for awards on or after June 24, 2020) (incorporated by reference to Exhibit 10.5 to the Company’s Form 10-Q, as filed with the Commission on August 27, 2020) Separation Agreement and General Release between the Company and Ann Joyce (incorporated by reference to Exhibit 10.6 to the Company’s Form 10-Q, as filed with the Commission on August 27, 2020) Separation Agreement and General Release between the Company and Mary van Praag (incorporated by reference to Exhibit 10.7 to the Company’s Form 10-Q, as filed with the Commission on August 27, 2020) Form of 2020 Omnibus Stock and Incentive Plan Special Performance Award Agreement for Performance Share Units for Employees (for awards on September 17, 2020) (incorporated by reference to Exhibit 10.1 to the Company’s Form 10-Q, as filed with the Commission on November 25, 2020) Amendment No. 1 to Credit Agreement, dated as of October 30, 2020, by and among Chico’s FAS, Inc., certain of its subsidiaries and Wells Fargo Bank, National Association and the lenders party thereto (incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K, as filed with the Commission on November 2, 2020) 10.55* Form of 2020 Omnibus Stock and Incentive Plan Restricted Stock Unit Agreement for Executive Chair (for awards on or after March 3, 2021) 90 10.56* 10.57* 10.58* 10.59* 21 23 31.1 31.2 32.1 32.2 101 Form of 2020 Omnibus Stock and Incentive Plan Performance Award Agreement for Performance Share Units for Employees (for awards on or after March 3, 2021) Form of 2020 Omnibus Stock and Incentive Plan Restricted Stock Agreement for Employees (for awards on or after March 3, 2021) Form of Retention Cash Award Agreement effective March 8, 2021 (entered into with each of the following: Molly Langenstein, David Oliver and Kristin Gwinner) Amendment to employment letter agreement between the Company and Bonnie R. Brooks, dated as of March 2, 2021 Subsidiaries of the Registrant Consent of Ernst & Young LLP Chico’s FAS, Inc. and Subsidiaries Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002- Chief Executive Officer Chico’s FAS, Inc. and Subsidiaries Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002- Chief Financial Officer Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 The following financial statements from the Company’s Annual Report on Form 10-K for the year ended January 30, 2021, formatted in Inline XBRL: (i) Consolidated Statements of (Loss) Income, (ii) Consolidated Statements of Comprehensive (Loss) Income, (iii) Consolidated Balance Sheets, (iv) Consolidated Statements of Shareholders’ Equity, (v) Consolidated Statements of Cash Flows, and (vi) Notes to Consolidated Financial Statements, tagged as blocks of text and including detailed tags. 104 The cover page from the Company’s Annual Report on Form 10-K for the year ended January 30, 2021, formatted in Inline XBRL (included within Exhibit 101). * Denotes management contract ITEM 16. FORM 10-K SUMMARY Not applicable. 91 Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. SIGNATURES CHICO’S FAS, INC. Date: March 9, 2021 By: /s/ Molly Langenstein Molly Langenstein Chief Executive Officer, President and Director Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated. Signature Title Date /s/ Molly Langenstein Molly Langenstein /s/ David M. Oliver David M. Oliver /s/ Bonnie R. Brooks Bonnie R. Brooks /s/ Janice L. Fields Janice L. Fields /s/ Deborah L. Kerr Deborah L. Kerr /s/ John J. Mahoney John J. Mahoney /s/ Kim Roy Kim Roy /s/ William S. Simon William S. Simon /s/ David F. Walker David F. Walker /s/ Stephen E. Watson Stephen E. Watson Chief Executive Officer, President and Director (Principal Executive Officer) March 9, 2021 Interim Chief Financial Officer and Senior Vice President, Controller March 9, 2021 Executive Chair of the Board March 9, 2021 Director Director Director Director March 9, 2021 March 9, 2021 March 9, 2021 March 9, 2021 Lead Independent Director March 9, 2021 Director Director March 9, 2021 March 9, 2021 92 EXECUTIVE OFFICERS Bonnie R. Brooks Executive Chair of the Board Molly Langenstein Chief Executive Officer, President and Director Kristin M. Gwinner Executive Vice President – Chief Human Resources Officer Jay Topper Executive Vice President – Chief Digital Officer David M. Oliver Interim Chief Financial Officer and Senior Vice President, Controller BOARD OF DIRECTORS Bonnie R. Brooks Chair of the Executive Committee Member of the Merchant Committee Executive Chair of the Board of Chico’s FAS, Inc. Former Chief Executive Officer and President of Chico’s FAS, Inc. Janice L. Fields Chair of the Corporate Governance and Nominating Committee Member of the Executive Committee Retired President of McDonald’s USA, LLC Deborah L. Kerr Member of the Corporate Governance and Nominating Committee Member of the Environmental, Social and Governance Committee Member of the Human Resources, Compensation and Benefits Committee Managing Director of Warburg Pincus Molly Langenstein Member of the Executive Committee Chief Executive Officer, President and Director of Chico’s FAS, Inc. John J. Mahoney Chair of the Human Resources, Compensation and Benefits Committee Member of the Audit Committee Member of the Executive Committee Retired Vice Chairman of Staples, Inc. Kevin Mansell Retired Chairman, Chief Executive Officer and President of Kohl’s Corporation Kim Roy Chair of the Environmental, Social and Governance Committee Chair of the Merchant Committee Member of the Audit Committee President of Kim Roy Consulting LLC William S. Simon Member of the Human Resources, Compensation and Benefits Committee Lead Independent Director of Chico’s FAS, Inc. Retired President and Chief Executive Officer of Walmart U.S. and Executive Vice President of Walmart Stores, Inc. David F. Walker Chair of the Audit Committee Member of the Environmental, Social and Governance Committee Member of the Executive Committee Former Director of the Accountancy Program at the University of South Florida Stephen E. Watson Member of the Corporate Governance and Nominating Committee Former Chairman and CEO of Dayton Hudson Department Stores Co. Annual Shareholders Meeting: June 24, 2021 Brand Websites: www.chicos.com www.whbm.com www.soma.com www.chicosofftherack.com www.mytelltale.com FOR WOMEN BY WOMEN. 

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